{"count":82,"message":"Results returned successfully","results":[{"odiNumber":11350028,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2020","dateComplaintFiled":"08/18/2020","vin":"1ZWFT61L415","components":"FUEL SYSTEM, GASOLINE","summary":"TL* THE CONTACT OWNS A 2001 MERCURY COUGAR. THE CONTACT STATED THAT THE VEHICLE FAILED TO START-UP AFTER MULTIPLE ATTEMPTS. THE CONTACT ALSO STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD SHUTOFF AS THE OIL WARNING LIGHT WOULD ILLUMINATE ON THE INSTRUMENT PANEL. THE CONTACT HAD TAKEN THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE THE FUEL SENSOR, RELAY SENSOR, FUEL INJECTION SENOR AND MULTIPLE OTHER PARTS WERE REPLACED. DESPITE MULTIPLE REPAIRS TO THE VEHICLE, THE FAILURE PERSISTED. THE MANUFACTURER HAD BEEN NOTIFIED OF THE FAILURE AND THEY INFORMED HER THAT HER VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 04V421000 (FUEL SYSTEM, GASOLINE) WHICH WAS LINKED TO HER FAILURE. A DEALER HAD NOT BEEN NOTIFIED OF THE FAILURE. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS 116,000.","products":[{"type":"Vehicle","productYear":"2001","productMake":"MERCURY","productModel":"COUGAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":11342354,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2019","dateComplaintFiled":"07/30/2020","vin":"1ZWFT61L915","components":"FUEL SYSTEM, GASOLINE","summary":"TL* THE CONTACT OWNS A 2001 MERCURY COUGAR. THE CONTACT STATED THAT ONCE THE FUEL LEVEL REACHED A HALF TANK OF GASOLINE, THE VEHICLE HESITATED AND LOSS MOTIVE POWER WITH THE ACCELERATOR PEDAL DEPRESSED. THE CONTACT STATED THAT THE TRANS AXLE AND CHECK ENGINE WARNING LIGHTS WERE ILLUMINATED. COLUMBIA FORD LINCOLN HYUNDAI (700 7TH AVE, LONGVIEW, WA 98632) WAS NOTIFIED OF THE FAILURE.  THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT SUBJECTED TO A RECALL. THE MANUFACTURER WAS CONTACTED AND NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 136,000.","products":[{"type":"Vehicle","productYear":"2001","productMake":"MERCURY","productModel":"COUGAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":11321150,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/08/2019","dateComplaintFiled":"04/14/2020","vin":"1ZWFT61L515","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING,SERVICE BRAKES","summary":"WELL HEADLIGHT WIRING HARNESS IS DRY ROTTED LIKE CRAZY THE CAR LOOSES POWER WHILE EXCELERATING WHEN BELOW 3/4 OF A TANK BRAKE FLUID/CLUTCH FLUID IS LEAKING DON'T KNOW WHY AND THE BATTERY LIGHT IS ON","products":[{"type":"Vehicle","productYear":"2001","productMake":"MERCURY","productModel":"COUGAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":11321151,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/14/2020","dateComplaintFiled":"04/14/2020","vin":"1ZWFT61L515","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING,FUEL/PROPULSION SYSTEM","summary":"BATTERY LIGHT IS ON AND HAS FOR AWHILE. LIGHTS KEEP BLOWING FUSES. AND TODAY I HAD TO RIP OUT A HEADLIGHT OR THE CAR WOULD HAVE SET ON FIRE.  *TR","products":[{"type":"Vehicle","productYear":"2001","productMake":"MERCURY","productModel":"COUGAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10993568,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/15/2017","dateComplaintFiled":"06/06/2017","vin":"1ZWFT61L815","components":"STRUCTURE","summary":"THE SUNROOF JUST RELEASED FROM THE CAR IN THE MIDDLE OF I71 DOING 65MPH AND I AM NOT THE ONLY PERSON WHO HAS HAD THIS PROBLEM WITH THIS MODEL OF COUGAR","products":[{"type":"Vehicle","productYear":"2001","productMake":"MERCURY","productModel":"COUGAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10956249,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/13/2016","dateComplaintFiled":"02/22/2017","vin":"1ZWFT61L115","components":"ELECTRICAL SYSTEM","summary":"TL* THE CONTACT OWNS A 2001 MERCURY COUGAR. THE CONTACT STATED THAT THE VEHICLE FAILED TO START INTERMITTENTLY. IN ADDITION, WHILE DRIVING, THE VEHICLE STALLED, THE BATTERY WARNING INDICATOR ILLUMINATED, AND THE INSTRUMENT PANEL GAUGES FLICKERED. THE BATTERY WAS REPLACED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 129,000.","products":[{"type":"Vehicle","productYear":"2001","productMake":"MERCURY","productModel":"COUGAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10944316,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/10/2017","dateComplaintFiled":"01/11/2017","vin":"1ZWFT61LX15","components":"FUEL/PROPULSION SYSTEM","summary":"TL* THE CONTACT OWNS A 2001 MERCURY COUGAR. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE DECELERATED AND STALLED WITHOUT WARNING. THE CONTACT, WITH THE HELP OF OTHER DRIVERS, HAD TO PHYSICALLY PUSH THE VEHICLE OUT OF TRAFFIC TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP MOTOR BURNED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 102,000.","products":[{"type":"Vehicle","productYear":"2001","productMake":"MERCURY","productModel":"COUGAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10883481,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/23/2016","dateComplaintFiled":"07/08/2016","vin":"1ZWFT61L615","components":"VEHICLE SPEED CONTROL","summary":"OVER PAST FEW WEEKS LOOSING ACCELERATION ESPECIALLY ON INCLINES AND HIGHWAY ENTRANCE RAMPS CAUSING NEAR COLLISSION AS I CAN'T SPEED UP TO HIGHWAY SPEED AND CAR BEHIND ME MUST BRAKE AT FAST SPEEDS. ENGINE LIGHT ON.  MECHANIC SAYS CAN'T FIX AND CONTACT FORD. MY VIN # DOES NOT BRING UP RECALL BUT IT MATCHES RECALL NOTICE SUMMARY STATING CONTAMINATION OF FILTER IN FUEL DELIVERY MODULE (FDM) THI RECALL STATE 1999-2002 COUGARS.MINE IS 2001 BOUGHT NEW, UNDER 70,000 MI WITH NEW FUEL PUMP. THIS HAS BEEN GOING ON FOR WEEKS AND SCARED TO DRIVE MY ONLY CAR.  PLEASE HELP.","products":[{"type":"Vehicle","productYear":"2001","productMake":"MERCURY","productModel":"COUGAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10883445,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/23/2015","dateComplaintFiled":"07/07/2016","vin":"1ZWFT61L615","components":"ENGINE,FUEL/PROPULSION SYSTEM","summary":"TL* THE CONTACT OWNS A 2001 MERCURY COUGAR. WHILE DRIVING 45 MPH, THE VEHICLE FAILED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE ENGINE CHECK WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL DELIVERY MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 04V421000(FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 59,800.","products":[{"type":"Vehicle","productYear":"2001","productMake":"MERCURY","productModel":"COUGAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10706169,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2015","dateComplaintFiled":"04/16/2015","vin":"1ZWFT61L115","components":"ENGINE AND ENGINE COOLING,FUEL/PROPULSION SYSTEM","summary":"CAR STARTED HESITATING AND LOST POWER THEN STALLED OUT CAUSING TRAFFIC TO GET BACKED UP.  *TR","products":[{"type":"Vehicle","productYear":"2001","productMake":"MERCURY","productModel":"COUGAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10609561,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2013","dateComplaintFiled":"07/10/2014","vin":"1ZWFT603615","components":"FUEL/PROPULSION SYSTEM","summary":"TL* THE CONTACT OWNS A 2001 MERCURY COUGAR. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE SUDDENLY STARTED TO HESITATE AND STALLED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN RECALL NHTSA CAMPAIGN NUMBER: 04V421000 (FUEL SYSTEM, GASOLINE). THE FAILURE MILEAGE WAS 151,645.","products":[{"type":"Vehicle","productYear":"2001","productMake":"MERCURY","productModel":"COUGAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10593220,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/05/2014","dateComplaintFiled":"05/21/2014","vin":"1ZWHT61L815","components":"ELECTRICAL SYSTEM","summary":"KEY STICKS IN IGNITION SWITCH.  SOMETIMES HALFWAY IN OR OUT.  AFRAID TO DRIVE AS IT WILL PROBABLY MAKE CAR UNABLE TO START OR TAKE OUT IGNITION KEY.  I AM ALSO WONDERING IF THIS COULD HAPPEN WHILE DRIVING, SUCH AS SHUTTING ITSELF OFF.  *TR","products":[{"type":"Vehicle","productYear":"2001","productMake":"MERCURY","productModel":"COUGAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10485371,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/20/2012","dateComplaintFiled":"11/21/2012","vin":"1ZWFT61L115","components":"TIRES","summary":"COOPER TRENDSETTER SE,P205/55/R16,INSIDE ONE TIRE IS A PILE OF POWDERED RUBBER/INSIDE WALL OF TIRE,RUBBER HAS CAME OFF AND YOU CAN SEE WHAT LOOKS LIKE BANDS.  *TR","products":[{"type":"Vehicle","productYear":"2001","productMake":"MERCURY","productModel":"COUGAR","manufacturer":"Ford Motor Company"},{"type":"Tire","productYear":"9999","productMake":"COOPER","productModel":"COOPER TRENDSETTER SE","size":"P205/55R16","manufacturer":"Cooper Tire & Rubber Co."}]},{"odiNumber":10482387,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/03/2012","dateComplaintFiled":"10/26/2012","vin":"1ZWFT61LX15","components":"FUEL SYSTEM, GASOLINE","summary":"TL* THE CONTACT OWNS A 2001 MERCURY COUGAR. THE CONTACT STATED THAT SHE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 04V421000 (FUEL SYSTEM, GASOLINE) AND TOOK THE VEHICLE TO THE DEALER FOR INSPECTION. THE TECHNICIANS STATED THAT THEY COULD NOT COMPLETE THE REPAIR BECAUSE SHE HAD NOT EXPERIENCED THE FAILURE. THE CONTACT STATED THAT THE FUEL SYSTEM FAILED AND SHE ATTEMPTED TO HAVE THE VEHICLE REPAIRED BUT THE PARTS NEEDED FOR THE RECALL REPAIRS WERE NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT SHE WOULD HAVE TO WAIT UNTIL THE PARTS HAD BECOME AVAILABLE. THE FAILURE MILEAGE WAS 111,000.   UPDATED 12/06/12*LJ UPDATED 12/07/2012 *JS","products":[{"type":"Vehicle","productYear":"2001","productMake":"MERCURY","productModel":"COUGAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10471696,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/16/2012","dateComplaintFiled":"08/21/2012","vin":"1ZWFT61L915","components":"FUEL/PROPULSION SYSTEM","summary":"TL* THE CONTACT OWNS A 2001 MERCURY COUGAR. THE VEHICLE WAS INCLUDED IN THE RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 04V421000 (FUEL SYSTEM, GASOLINE) AND WAS REPAIRED. AFTER SOMETIME THE VEHICLE WOULD NOT START OR WOULD STALL INTERMITTENTLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 250,000.","products":[{"type":"Vehicle","productYear":"2001","productMake":"MERCURY","productModel":"COUGAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10435572,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2009","dateComplaintFiled":"11/14/2011","vin":"1ZWFT61L115","components":"FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM,VISIBILITY","summary":"TL* THE CONTACT OWNS A 2001 MERCURY COUGAR. THE CONTACT STATED THAT THE VEHICLE STALLED WHILE DRIVING 60 MPH. THE VEHICLE RESTARTED AFTER WAITING A FEW MOMENTS. THE FAILURE RECURRED ON AN INTERMITTENT BASIS AND OCCURRED MORE FREQUENTLY OVER TIME. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND WAS REPAIRED UNDER THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 04V421000 (FUEL SYSTEM, GASOLINE). THE FAILURE BEGAN TO RECUR APPROXIMATELY THREE MONTHS LATER. THE VEHICLE HAD NOT BEEN TAKEN BACK FOR ADDITIONAL REPAIRS. THE CONTACT ALSO STATED THAT FUEL SYSTEM FAILURES LED TO AN ALTERNATOR FAILURE, WHICH DRAINED THE VEHICLE'S BATTERY. IN ADDITION, THE CONTACT STATED THAT THE SUNROOF WAS JAMMED AND WOULD NOT LONGER OPEN. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 90,000.","products":[{"type":"Vehicle","productYear":"2001","productMake":"MERCURY","productModel":"COUGAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10422721,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/26/2011","dateComplaintFiled":"08/31/2011","vin":"1ZWFT61L915","components":"FUEL SYSTEM, GASOLINE","summary":"TL* THE CONTACT OWNS A 2001 MERCURY COUGAR. THE CONTACT STATED THAT AFTER HAVING ROUTINE MAINTENANCE PERFORMED, THE MECHANIC ADVISED THAT THE FUEL TANK AND STRAPS WERE RUSTED AND CORRODED. THE DEALER WAS NOTIFIED WHO STATED THERE WERE NO RECALLS FOR THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 200,000.","products":[{"type":"Vehicle","productYear":"2001","productMake":"MERCURY","productModel":"COUGAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10422793,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/24/2011","dateComplaintFiled":"08/31/2011","vin":"1ZWFT61L915","components":"FUEL SYSTEM, GASOLINE","summary":"TL* THE CONTACT OWNS A 2001 MERCURY COUGAR. THE CONTACT STATED THAT WHILE THE VEHICLE WAS BEING INSPECTED BY A LOCAL MECHANIC FOR A FUEL ODOR, THE MECHANIC FOUND THAT THE FUEL TANK AND BOTH FUEL STRAPS WERE CORRODED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 99,000.","products":[{"type":"Vehicle","productYear":"2001","productMake":"MERCURY","productModel":"COUGAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10384744,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/21/2011","dateComplaintFiled":"02/28/2011","vin":"1ZWFT61L715","components":"ELECTRICAL SYSTEM","summary":"TL*THE CONTACT OWNS A 2001 MERCURY COUGAR. WHILE DRIVING, THE CONTACT STATED THAT THE VEHICLE SUDDENLY STALLED WITHOUT WARNING.  AFTER INSPECTING THE VEHICLE, SHE NOTICED THAT A PIECE OF THE METAL BATTERY CONNECTOR HAD MELTED. THE METAL CONNECTOR WAS REPLACED.   APPROXIMATELY ONE WEEK LATER, THE CONTACT STATED THAT THE VEHICLE SUDDENLY STALLED AGAIN WITHOUT WARNING CAUSING HER TO LOSE ALL POWER SIMILAR TO NHTSA CAMPAIGN ID NUMBER 01V031000 (ELECTRICAL SYSTEM:BATTERY:CABLES). THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO INFORMED THE CONTACT THAT THE BATTERY CABLE WAS BURNING AND SMOKING. THE DEALER INFORMED THE CONTACT THAT HER VEHICLE WAS NOT INCLUDED IN THE PREVIOUS RECALL. THE VEHICLE WAS NOT REPAIRED THE SECOND TIME. THE CURRENT AND FAILURE MILEAGE WAS UNKNOWN.","products":[{"type":"Vehicle","productYear":"2001","productMake":"MERCURY","productModel":"COUGAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10376887,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"01/12/2011","dateComplaintFiled":"01/17/2011","vin":"","components":"AIR BAGS","summary":"DRIVING CAR TO CLASS LAST WEEK, RECENTLY BOUGHT IT WITHIN THE PAST YEAR. WAS PULLING INTO A PARKING SPOT IN A PARKING GARAGE GOING MAYBE 5 MPH. WAS CREEPING UP INTO THE SPOT AND THE AIRBAGS DEPLOYED OUT OF NOWHERE, CRACKING MY WINDSHIELD AND GETTING SMOKE AND AN AWFUL SMELL INTO MY CAR. I ALSO WILL BE WEARING A WRIST BRACE FOR THE NEXT 6 WEEKS DUE TO AN INJURY THAT THE AIRBAGS CAUSED.  *TR","products":[{"type":"Vehicle","productYear":"2001","productMake":"MERCURY","productModel":"COUGAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10290402,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/15/2009","dateComplaintFiled":"10/30/2009","vin":"1ZWFT61L615","components":"STEERING,SERVICE BRAKES, HYDRAULIC,FUEL SYSTEM, OTHER,EQUIPMENT","summary":"VEHICLE QUITTING IN INTERSECTION AND CAR LOSING ALL POWER ENTERING GARAGE. VIBRATION AND PULLING TO RIGHT AT HIGHWAY SPEEDS. EGR VALVE REPLACED TWICE. *TR","products":[{"type":"Vehicle","productYear":"2001","productMake":"MERCURY","productModel":"COUGAR","manufacturer":"Ford Motor Company"},{"type":"Equipment","productYear":"9999","productMake":"UNKNOWN","productModel":"AUTOMATIC","manufacturer":"AUTOMATIC EQUIP. MFG. CO."}]},{"odiNumber":10274773,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/20/2009","dateComplaintFiled":"06/23/2009","vin":"1ZWFT61L315","components":"VISIBILITY","summary":"TL*THE CONTACT OWNS A 2001 MERCURY COUGAR.  ON JUNE 20, 2009, A PIECE OF THE SUN ROOF FELL OFF TRACK AND CAUSED THE SUN ROOF TO BECOME INOPERABLE.  THE CONTACT TOOK THE VEHICLE TO THE DEALER TO HAVE THE PART REPLACED, BUT WAS INFORMED THAT THE ENTIRE SUN ROOF NEEDED TO BE REPLACED.  SHE FEELS THAT THIS IS A SAFETY RELATED DEFECT THAT SHOULD BE INVESTIGATED.  THE FAILURE MILEAGE WAS 124,000.","products":[{"type":"Vehicle","productYear":"2001","productMake":"MERCURY","productModel":"COUGAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10246532,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/13/2008","dateComplaintFiled":"10/23/2008","vin":"1ZWFT61L115","components":"VISIBILITY","summary":"WENT TO OPEN SUN ROOF DIDN'T WORK . I WENT TO FIND OUT HOW MUCH IT WOULD COST WAS TOLD OVER 1000.00  AND THIS A REALLY COMMON WITH THIS YEAR AND MODEL OF CAR EVEN WENT TO SALVAGE YARDS NO SUNROOFS THERE THEY EVEN SAID GOOD LUCK THAT FORD DID NOT MAKE THIS ANY GOOD THE HAVE SO MANY PEOPLE LOOKING FOR THE SAME THING THEY CANT GET ONE IN FAST ENOUGH AND WHEN THEY DO ITS GONE THAT QUICK IF IT IS ANY GOOD MOST AREN'T.  *TR","products":[{"type":"Vehicle","productYear":"2001","productMake":"MERCURY","productModel":"COUGAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10243138,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/08/2008","dateComplaintFiled":"09/22/2008","vin":"1ZWFT61L415","components":"ELECTRICAL SYSTEM","summary":"I AM NOT SURE WHO TO CONTACT WITH THIS, BUT I HAVE ALREADY GONE THROUGH MY INSURANCE COMPANY, AND I AM STILL A LITTLE UPSET ABOUT WHAT HAPPENED. I OWNED A MERCURY COUGAR 2DR COUPE 2001. ONE NIGHT I WAS ALERTED BY A NEIGHBOR THAT MY CAR WAS ON FIRE. MY FATHER STARTED PUTTING WATER ON THE CAR, AND I USED A FIRE EXTINGUISHER TO PUT THE FIRE OUT. MY INSURANCE COMPANY HAD A CLAIMS REPRESENTATIVE COME OUT AND CHECK THE VEHICLE. THEY ALREADY SENT ME A CHECK FOR WHAT THEY SAY THE VEHICLE WAS WORTH, AND I AM JUST NOT HAPPY ABOUT IT. I KNOW THAT FORD HAD ISSUES WITH CARS CATCHING ON FIRE. I JUST DON'T SEE HOW THE INSURANCE COMPANY CAN CUT ME A CHECK FOR THE VEHICLE, AND DETERMINE A CAUSE, WITH ONLY PICTURES. MY CAR STILL SITS IN MY DRIVEWAY 2 WEEKS AFTER THE ACCIDENT. THE CAR WAS SITTING PARKED IN THE DRIVEWAY FOR ROUGHLY 8 HOURS BEFORE IT CAUGHT ON FIRE. I JUST HATE THE FACT THAT I AM HAVING TO TAKE A CAR  I SPENT 13,000$ FOR, AND NOW I GET TO BUY SOMETHING WORTH 6,700$.  I WAS SEARCHING ONLINE TO FIND MORE INFORMATION ABOUT THE VEHICLE FIRES, AND ALSO SAW WHERE IT SHOULD BE REPORTED AND THAT WHY I DECIDED TO WRITE THIS.   THANK YOU,  SETH GOODOWENS *TR","products":[{"type":"Vehicle","productYear":"2001","productMake":"MERCURY","productModel":"COUGAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10227130,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/15/2008","dateComplaintFiled":"05/09/2008","vin":"1ZWFT603215","components":"FUEL SYSTEM, GASOLINE","summary":"TL*THE CONTACT OWNS A 2001 MERCURY COUGAR.  WHILE ATTEMPTING TO MAKE A TURN AND/OR WHEN DRIVING FORWARD, THE VEHICLE SHUTS OFF.  THE FAILURE OCCURS INTERMITTENTLY AND AT VARIOUS SPEEDS.  THE VEHICLE MUST BE RESTARTED AND OPERATES NORMALLY UNTIL THE NEXT OCCURRENCE.  NO WARNING LIGHTS ARE ILLUMINATED PRIOR TO THE FAILURE.  THE FAILURE WAS INCLUDED IN A RECALL FOR THE FUEL SYSTEM, GASOLINE, BUT THE CONTACT HAD THE RECALL REPAIR PERFORMED TWO YEARS AGO.  THE MANUFACTURER INFORMED HER THAT SINCE THE REPAIRS WERE MADE UNDER THE RECALL, SHE WOULD BE RESPONSIBLE FOR THE COST OF THE NEW REPAIRS.  THE RECALL NUMBER WAS UNKNOWN.  THE FAILURE MILEAGE WAS 102,000 AND CURRENT MILEAGE WAS 109,000.","products":[{"type":"Vehicle","productYear":"2001","productMake":"MERCURY","productModel":"COUGAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10197835,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/22/2007","dateComplaintFiled":"07/30/2007","vin":"1ZWFT61L915","components":"ENGINE AND ENGINE COOLING","summary":"TL*THE CONTACT OWNS A 2001 MERCURY COUGAR.  WHILE DRIVING 55 MPH, THE ENGINE BEGAN MAKING A KNOCKING SOUND AND EVENTUALLY FAILED.  NO WARNING LIGHTS ILLUMINATED AND THE TEMPERATURE GAUGE DID NOT INDICATE ANYTHING ABNORMAL.  THE VEHICLE BEGAN SMOKING ONCE THE CONTACT PULLED OVER AND SHE NOTICED RADIATOR FLUID LEAKING.  AFTER RESTARTING THE VEHICLE, ALL OF THE INSTRUMENT PANEL WARNING LIGHTS ILLUMINATED.  THE CONTACT TOOK THE VEHICLE TO A MECHANIC AND THEY STATED THAT A NEW ENGINE WAS NEEDED.  SHE TOOK THE VEHICLE TO MIDAS FOR A SECOND OPINION AND WAS INFORMED AGAIN THAT HER VEHICLE NEEDED A NEW ENGINE.   THE CURRENT AND FAILURE MILEAGES WERE 75,000.  UPDATED 02/01/08.   *LJ  THE HEAD GASKETS WERE LEAKING WHICH ALLOWED RADIATOR FLUID TO MIX WITH THE OIL.","products":[{"type":"Vehicle","productYear":"2001","productMake":"MERCURY","productModel":"COUGAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10197180,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2007","dateComplaintFiled":"07/23/2007","vin":"","components":"ENGINE AND ENGINE COOLING","summary":"I HAVE A SMELL IN THE CAR AFTER AGGRESSIVE DRIVING, AND THE TSB # IS 00252 AND NHTSA IS 616819. WHAT IS CAUSING THIS SMELL, IT JUST STARTED. ALSO WHAT IS NHTSA # 10004066 TSB # 17174. HESITATION I KNOW, WHAT IS MAKING IT HESITATE.  *TR","products":[{"type":"Vehicle","productYear":"2001","productMake":"MERCURY","productModel":"COUGAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10190620,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/10/2005","dateComplaintFiled":"05/14/2007","vin":"","components":"FUEL SYSTEM, GASOLINE,POWER TRAIN,EQUIPMENT","summary":"AFTER ALL THE PROBLEMS WITH MY 2001 COUGAR I WISH I WOULD HAVE MADE A BETTER CHOICE IN WHAT VEHICLE I BOUGHT.  THE ONE RECALL THAT THEY HAD ON THE FUEL PUMP I HAD TO HAVE THAT REPLACED, BUT I AM NOT SURE THEY REALLY FIXED IT BECAUSE IT STILL HESITATED  WHEN I ACCELERATING .  THE LOW COOLANT LIGHT ON THE DASH  WENT ON IN THE WINTER TIME WHEN I FIRST STARTED THE  CAR.  AFTER I DRIVING A BIT THE LIGHT WILL JUST TURN OFF.  SO HOW THE AM I SUPPOSE TO KNOW WHEN THERE REALLY WAS A COOLANT PROBLEM IF THE LIGHT JUST WENT  ON. THEN, THE TRANSMISSION WENT OUT AT 94,000 MILES WITH NO SIGNS OF IT GOING OUT.  I WAS DRIVING ON THE HIGHWAY AT 70 MPH WHEN I PRESSED ON THE GAS PEDAL AND  NOTHING HAPPENED, LIKE THE CAR WAS IN NEUTRAL.  I TRIED DIFFERENT GEARS AND NOTHING.  I WAS ABLE TO COAST TO THE SHOULDER OF THE ROAD AND HAD TO CALL A TOW TRUCK TO BRING THE CAR HOME AND COST $300.00.  I HAD TO FIND A PLACE TO BRING THE CAR TO GET A NEW TRANSMISSION WHICH WAS AT A FORD DEALERSHIP.  THEY SAID IT WOULD TAKE ABOUT 3 DAYS TO HAVE IT DONE, AND TURNED OUT TAKING 2 WEEKS BECAUSE THEY DIDN'T KNOW HOW TO PUT THE CORRECT TRANSMISSION IN THE BOX.  THEY SENT TWO WRONG TRANSMISSIONS BEFORE FORD FINALLY GOT THE CORRECT TRANSMISSION FOR THE CAR TO THE SHOP.  THIS COST ME $3,235.00.  TRANSMISSIONS FAILING AT 94,000 MILES  WAS RIDICULOUS CONSIDERING ALL PROPER MAINTENANCE WAS DONE WHEN IT WAS NEEDED.  THERE  WERE STILL OTHER PROBLEMS WITH THE  CAR, BUT I COULD NOT  FIT ALL THE WORDS ON THIS FORM. I DID NOT  BELIEVE ANYTHING WAS DONE AT ALL,  AND CUSTOMER SERVICE FROM FORD  WAS TERRIBLE.  THE NEXT VEHICLE I BUY MOST DEFINITELY WILL NOT BE A FORD AND PROBABLY NOT AN AMERICAN VEHICLE EITHER.  WORD OF MOUTH IS VERY POWERFULLY AND PEOPLE THAT I TALK TO ABOUT COUGAR PROBLEMS WILL NEVER BE BUYING A FORD.  IF ONLY FORD WOULD CARE A LITTLE AND NOT BE AFRAID TO SPEND SOME MONEY TO MAKE THEIR CUSTOMERS A LITTLE MORE PLEASED WITH THEIR PURCHASE THEN MAYBE PEOPLE WOULDN'T LOOK DOWN SO MUCH ON FORD PRODUCTS.  *AK","products":[{"type":"Vehicle","productYear":"2001","productMake":"MERCURY","productModel":"COUGAR","manufacturer":"Ford Motor Company"},{"type":"Equipment","productYear":"9999","productMake":"VEHICLES SYSTEMS","productModel":"FUEL PUMP","manufacturer":"VEHICLE SYSTEMS, INC."}]},{"odiNumber":10190023,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/07/2007","dateComplaintFiled":"05/07/2007","vin":"1ZWFT61L615","components":"VISIBILITY","summary":"TL*THE CONTACT OWNS A 2001 MERCURY COUGAR.  THE CONTACT STATED THAT HE ATTEMPTED TO OPEN THE SUNROOF, BUT WAS UNSUCCESSFUL.  WHILE DRIVING 60 MPH, THE SUNROOF OPENED AUTOMATICALLY.  THE CONTACT WAS ABLE TO CLOSE THE SUNROOF AND DROVE THE VEHICLE HOME.   HE REFERENCED A WEBSITE NAMED COUGARSUNROOF.COM THAT HAS VARIOUS COMPLAINTS ON THE SUNROOF FOR THE MERCURY COUGAR.  THE CURRENT AND FAILURE MILEAGES WERE 85,000.","products":[{"type":"Vehicle","productYear":"2001","productMake":"MERCURY","productModel":"COUGAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10189699,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2007","dateComplaintFiled":"05/03/2007","vin":"1ZWFT61L215","components":"VISIBILITY","summary":"TL*THE CONTACT OWNS A 2001 MERCURY COUGAR.  THE CONTACT STATED THAT THE METAL SUN ROOF DETACHED FROM THE PASSENGER SIDE OF THE VEHICLE WHILE DRIVING.  SHE FURTHER STATED THAT A COMPLAINT WEBSITE WWW.COUGARSUNROOF.COM CONTAINED  APPROXIMATELY 800 COMPLAINTS FOR 1999-2002 COUGAR METAL SUN ROOF FAILURES IN A SIMILAR FASHION.  SEVERAL OF THE COMPLAINTS STATED THAT THE METAL SUN ROOF ACTUALLY DETACHED FROM THE VEHICLE WHILE DRIVING ON THE HIGHWAY.  THE CURRENT AND FAILURE MILEAGES WERE 87,000.  *AK","products":[{"type":"Vehicle","productYear":"2001","productMake":"MERCURY","productModel":"COUGAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10157214,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/09/2006","dateComplaintFiled":"05/10/2006","vin":"1ZWFT61L015","components":"POWER TRAIN","summary":"MY AUTOMATIC TRANSMISSION, WHILE DRIVING DOWN THE EXPRESSWAY, SHUT DOWN THE O/D NOW WILL NOT SHIFT INTO 2ND GEAR UNTIL CLOSE TO 5,000 RPM.  THE CAR HAS ONLY 60,000 MILES.  *NM","products":[{"type":"Vehicle","productYear":"2001","productMake":"MERCURY","productModel":"COUGAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10149465,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2005","dateComplaintFiled":"02/05/2006","vin":"","components":"STRUCTURE","summary":"I OPENED MY MOONROOF ONE DAY AND IT MADE A NOISE SO I LOOKED AT IT AND IT LOOKED TO BE OFF TRACK ON THE DRIVERS SIDE SO WE TRIED TO SHUT IT AND IT WOULD NOT SHUT ALL THE WAY SO WHEN IT RAINED, IT RAINED IN MY CAR.  FINALLY TOOK IT TO A REPAIR SHOP AND THEY SAID THAT THE PLASTIC CLIP WAS BROKE AND HAD TO FORCE IT CLOSED SO NOW WHEN I GO DOWN THE ROAD IT OPENS SOME AND COULD EVENTUALLY FLY OFF, IT IS A DISTRACTION WHEN I AM DRIVING BECAUSE IT MAKES NOISE AND RIGHT NOW IT IS COLD OUT AND IT RAINS IN IT. THE REPAIR GUY TOLD ME THAT SEVERAL OTHER PEOPLE HAVE CAME IN FOR THE SAME REASONS THIS COULD CAUSE A PROBLEM AND NEEDS TO BE TAKEN CARE OF. THESE COMPANY'S NOW DAYS MAKE THEIR PARTS SO CHEAP AND THEN SALE THEM FOR A LOT OF MONEY, THEY NEED TO RE-THINK WHAT THEY ARE DOING BEFORE THEY LOOSE ALL OF THEIR CUSTOMERS, NO WONDER THERE ARE SEVERAL PLACES HAVING TO CLOSE.  THE REPAIR GUY ALSO TOLD ME THAT IF I DO GET IT REPAIRED THEN I WILL EVENTUALLY HAVE TO GET IT REPLACED AGAIN BECAUSE THEY ARE MADE SO CHEAP.  *JB","products":[{"type":"Vehicle","productYear":"2001","productMake":"MERCURY","productModel":"COUGAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10142520,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/07/2005","dateComplaintFiled":"11/12/2005","vin":"","components":"POWER TRAIN","summary":"THERE WAS NO INDICATION THAT THERE WAS A PROBLEM WITH THE TRANSMISSION UNTIL ONE DAY I WENT TO PULL OUT INTO AN INTERSECTION AND THE CAR FELT LIKE IT WAS IN NEUTRAL. DURING THAT SAME EPISODE, WHEN AT A STOP LIGHT, THE CAR WOULD NOT MOVE UNTIL IT WAS PUT IN 2 INSTEAD OF DRIVE.  I TOOK IT TO THE DEALERSHIP AND WAS TOLD THAT THE AUTOMATIC TRANSMISSION NEEDED TO BE REPLACED.  THE CAR ONLY HAS 48,000 AND THE COST OF THE REPLACEMENT OF A NEW TRANSMISSION WAS $3,256 + TAX.  *JB","products":[{"type":"Vehicle","productYear":"2001","productMake":"MERCURY","productModel":"COUGAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10139557,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/02/2005","dateComplaintFiled":"10/13/2005","vin":"1ZWFT61L515","components":"STRUCTURE","summary":"DT:  THE SUN ROOF I BROKE.  THE SUN ROOF WOULD NOT CLOSE.  THE PROBLEM STARTED ON OCTOBER 2, 2005.  AND WHEN THE CONTACT TOOK IT IN TO BE REPAIRED, THEY HAD TO BREAK THE ATTACHMENTS TO GET IT TO CLOSE.  AFTERWARDS , THERE WAS STILL A CRACK BETWEEN THE SUN ROOF AND THE REST OF THE VEHICLE.  THIS ALLOWS WIND TO COME THROUGH WHILE THE CONTACT WAS DRIVING.  SHE HAD TO  TAPE IT DOWN TO KEEP IT FROM FLYING OFF.  WHEN SHE CONTACTED THE DEALERSHIP, THEY SAID IT WAS NOT A MANUFACTURE R'S DEFECT, AND THAT SHE WOULD HAVE TO PAY FOR THE REPAIR HERSELF.  *AK","products":[{"type":"Vehicle","productYear":"2001","productMake":"MERCURY","productModel":"COUGAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10139073,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/05/2005","dateComplaintFiled":"10/07/2005","vin":"1ZWFT61L015","components":"VISIBILITY,STRUCTURE","summary":"THE METAL SUNROOF ON MY 2001 MERCURY COUGAR BROKE FREE ON THE PASSENGER SIDE WHILE DRIVING.  FORD APPARENTLY USED PLASTIC PARTS IN THE ASSEMBLY WHICH HOLDS THE METAL SUNROOF TO THE CAR.  THESE PARTS FAILED AFTER ONLY 26,500 MILES.  IF THE DRIVER SIDE ASSEMBLY HAD ALSO BROKEN, THE METAL ROOF COULD HAVE FLOWN OFF THE CAR AND HIT ANOTHER VEHICLE.  A COMPLAINT WEBSITE (WWW.COUGARSUNROOF.COM) CONTAINS APPROXIMATELY 800 COMPLAINTS OF 1999-02 COUGAR METAL SUNROOF'S FAILING IN A SIMILAR FASHION.  SEVERAL OF THESE COMPLAINTS NOTE THAT THE METAL SUNROOF ACTUALLY FLEW OFF THE CAR ON THE HIGHWAY.  FORD CUSTOMER REPRESENTATIVES HAVE BEEN NOTIFIED OF THIS POTENTIALLY HAZARDOUS DEFECT, BUT NO RECALL OR SERVICE BULLETIN HAS BEEN ISSUED.  DOES SOMEONE HAVE TO BE INJURED OR DIE IN AN ACCIDENT CAUSED BY THESE DEFECTIVE METAL SUNROOF'S BEFORE A RECALL IS ISSUED?  *JB","products":[{"type":"Vehicle","productYear":"2001","productMake":"MERCURY","productModel":"COUGAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10127641,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/15/2005","dateComplaintFiled":"07/06/2005","vin":"1ZWFT61L415","components":"FUEL SYSTEM, GASOLINE","summary":"DT: THE CONSUMER STATED THE FUEL PUMP WAS REPLACED UNDER A FORD RECALL.  CONSUMER STATES THE VEHICLE IS STILL DOING THE SAME THING AS BEFORE THE FUEL PUMP WAS REPLACED. *AK","products":[{"type":"Vehicle","productYear":"2001","productMake":"MERCURY","productModel":"COUGAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10125354,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/09/2005","dateComplaintFiled":"06/15/2005","vin":"1ZWFT61L715","components":"POWER TRAIN","summary":"BOUGHT CAR BRAND NEW IN SEPTEMBER 2001.  AUTOMATIC TRANSMISSION NEEDS REPLACEMENT AT 43,000 MILES (JUNE 2005).  NO RECOURSE AS WARRANTY ONLY COVERED ME FOR 3 YEARS/36,000 MILES.  THIS IS TOO SOON FOR A TRANSMISSION TO FAIL.  ALTHOUGH THE CAR IS AUTOMATIC, I COULD FEEL THE CAR LOSE POWER AS IT SHIFTED AUTOMATICALLY FROM 1ST GEAR INTO 2ND GEAR.  TOOK THE CARD TO FORD DEALER WHO TOLD ME IT WOULD COST $3,000 TO FIX.  I AM APPALLED!","products":[{"type":"Vehicle","productYear":"2001","productMake":"MERCURY","productModel":"COUGAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10122652,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2005","dateComplaintFiled":"05/20/2005","vin":"1ZWHT61L815","components":"FUEL SYSTEM, GASOLINE","summary":"CONSUMER WAS NOT INFORMED OF TWO RECALLS ON THE 2001 MERCURY COUGAR.   *MR   RECALL CAMPAIGN# 04V421000.  THE CONSUMER REQUESTED MONEY BACK FOR THE OUT OF POCKET REPAIRS.   *SC *JB","products":[{"type":"Vehicle","productYear":"2001","productMake":"MERCURY","productModel":"COUGAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10117620,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/06/2005","dateComplaintFiled":"04/07/2005","vin":"1ZWFT61L615","components":"VEHICLE SPEED CONTROL","summary":"WHILE PULLING OUT OF A PARKING LOT VEHICLE SUDDENLY/UNEXPECTEDLY ACCELERATED AND LURCH FORWARD. CONSUMER APPLIED THE BRAKES HARD TO SLOW THE VEHICLE DOWN, ALLOWED THE VEHICLE TO HIT THE CURB, AND TURNED OFF THE IGNITION SWITCH. VEHICLE WAS TOWED TO THE DEALER. DEALER INFORMED THE CONSUMER THAT THE THROTTLE CABLE  STUCK. *AK","products":[{"type":"Vehicle","productYear":"2001","productMake":"MERCURY","productModel":"COUGAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10112067,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/15/2002","dateComplaintFiled":"02/23/2005","vin":"","components":"SUSPENSION,ENGINE AND ENGINE COOLING,POWER TRAIN","summary":"2001 MERCURY COUGAR.  SINCE I HAVE  OWNED THIS CAR I HAVE REPLACE THE ENGINE AT 65,000 MILES, LEFT FRONT WHEEL BEARING AT 70,000 MILES, RIGHT FRONT WHEEL BEARING IS ON ITS WAY OUT AT 100,000 MILES ALONG WITH A PLUGGED CATALYTIC CONVERTER, AND TRANSMISSION SLIPPAGE.  A/C ALSO FAILED AT 115,000 MILES.*AK","products":[{"type":"Vehicle","productYear":"2001","productMake":"MERCURY","productModel":"COUGAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10105744,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/30/2004","dateComplaintFiled":"01/04/2005","vin":"1ZWFT61L715","components":"SUSPENSION","summary":"LOWER RIGHT BALL JOINT PINCH BOLT CAME OFF WHILE DRIVING CAR. CAR CAME TO STOP AND COULD NOT TURN WHEEL.  REPLACED R/F LOWER CONTROL ARM AND BOLT NUT M12 HF PIP 8,  OLT M12X55 HEX. ARM BSHG & JT ASY-FR ALIGMENT.  TOTAL COST TO REPAIR $517.41.  *AK","products":[{"type":"Vehicle","productYear":"2001","productMake":"MERCURY","productModel":"COUGAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10105520,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/20/2004","dateComplaintFiled":"12/29/2004","vin":"1ZWFT61L915","components":"ENGINE AND ENGINE COOLING","summary":"WHILE DRIVING 15 MPH, THE VEHICLE BEGAN TO HESITATE AND THEN IT STALLED, THE CONSUMER WAS  UNABLE TO RESTART THE VEHICLE. THE  VEHICLE WAS TOWED TO THE DEALER. THE DEALER WAS UNABLE TO DUPLICATE THE PROBLEM.  *JB","products":[{"type":"Vehicle","productYear":"2001","productMake":"MERCURY","productModel":"COUGAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10104026,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2004","dateComplaintFiled":"12/17/2004","vin":"","components":"UNKNOWN OR OTHER","summary":"THE HEATING/COOLER GAUGE WORKS UP TO 2 THEN YOU HAVE TO MESS WITH THE CONTROLLER TO TURN IT UP TO 3 OR 4. TOOK TO DEALERSHIP AND THEY SAID THAT THERE WAS NOTHING THAT CAN BE DONE TO FIX THE PROBLEM. *JB","products":[{"type":"Vehicle","productYear":"2001","productMake":"MERCURY","productModel":"COUGAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10099165,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/18/2004","dateComplaintFiled":"11/22/2004","vin":"1VWFT603015","components":"FUEL SYSTEM, GASOLINE","summary":"WHILE DRIVING 50 MPH, THE VEHICLE STALLED WITHOUT WARNING.  THE DRIVER TRIED TO RESTART THE VEHICLE AND WAS NOT ABLE TO DO SO.  THE VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION.  THE MECHANIC INFORMED THE DRIVER THAT THE FUEL PUMP NEEDED TO BE REPLACED.   *JB   *SC","products":[{"type":"Vehicle","productYear":"2001","productMake":"MERCURY","productModel":"COUGAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10093042,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/16/2004","dateComplaintFiled":"09/22/2004","vin":"1ZWFT603915","components":"ELECTRICAL SYSTEM","summary":"2001 COUGAR STALLS AND LOOSES POWER AND WONT RESTART UNTIL THE NEXT DAY ONLY TO STALL AGAIN AT ANY SPEED. HAS BEEN TO FORD DEALERSHIP 7 TIMES AND 2 INDEPENDENT GARAGES.  DEALERSHIP & GARAGE CANNOT FIX PROBLEM.  WAS ALMOST HIT TWICE FROM BEHIND STALLING ON HIGHWAY.*AK","products":[{"type":"Vehicle","productYear":"2001","productMake":"MERCURY","productModel":"COUGAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10092295,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/15/2004","dateComplaintFiled":"09/15/2004","vin":"","components":"TIRES","summary":"EARLY JULY OF 2004, THE CONSUMER FOUND WHILE THE VEHICLE WAS PARKED,  THE DRIVER SIDE TIRE WAS FLAT TIRE. THE CONSUMER REPLACED THE TIRE. TWO MONTHS LATER THE PASSENGER SIDE WAS FOUND FLAT,  WHILE THE VEHICLE WAS PARKED,  THE TIRE IS.  B-.F . MODEL COMPT/8 DR4. MODEL P215/15R16 DOT: 89VMTS THE CONSUMER REPLACED THE TIRE AT HIS EXPENSE.  *JB","products":[{"type":"Vehicle","productYear":"2001","productMake":"MERCURY","productModel":"COUGAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10083809,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/23/2004","dateComplaintFiled":"07/29/2004","vin":"","components":"ENGINE AND ENGINE COOLING","summary":"WHILE DRIVING 30 MPH ENGINE CHECK LIGHT AND RADIATOR LIGHT APPEARED ON THE DASHBOARD AND REMAINED ON.    VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION.  *AK","products":[{"type":"Vehicle","productYear":"2001","productMake":"MERCURY","productModel":"COUGAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10083702,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/25/2004","dateComplaintFiled":"07/28/2004","vin":"","components":"SERVICE BRAKES, HYDRAULIC","summary":"TEN MINUTES AFTER HAVING THE BRAKES REPLACED AND WHILE DRIVING 30 MPH CONSUMER APPLIED THE BRAKE PEDAL AND THE BRAKES FAILED, CAUSING A COLLISION  WITH A WOMAN.  NO ONE WAS INJURED.  THE VEHICLE WAS TOWED TO A BODY SHOP.  *AK","products":[{"type":"Vehicle","productYear":"2001","productMake":"MERCURY","productModel":"COUGAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10083467,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/14/2004","dateComplaintFiled":"07/22/2004","vin":"","components":"ELECTRICAL SYSTEM","summary":"THE VEHICLE STALLED WHILE DRIVING.  THE VEHICLE WAS STARTED BY POPPING THE CLUTCH. THE CONSUMER TOOK THE VEHICLE TO THE DEALER, WHO STATED  THAT THE PROBLEM WAS THE WIRING AROUND THE STARTER BURNING.  PLEASE PROVIDE ANY FURTHER INFORMATION.   *JB","products":[{"type":"Vehicle","productYear":"2001","productMake":"MERCURY","productModel":"COUGAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10075868,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2004","dateComplaintFiled":"07/14/2004","vin":"1ZWFT61L615","components":"FUEL SYSTEM, GASOLINE","summary":"PROBLEMS WITH ENGINE STALLING AND FUEL PUMP.   *MR   THE CONSUMER REQUESTED THAT FORD REIMBURSE THE COST OF REPLACING THE DEFECTIVE PART.   *SC  *JB","products":[{"type":"Vehicle","productYear":"2001","productMake":"MERCURY","productModel":"COUGAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10078947,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/17/2004","dateComplaintFiled":"06/28/2004","vin":"1ZWFT603915","components":"FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM","summary":"2001 MERCURY COUGAR HAS STALLED 5 TIMES WITHIN A MONTH AND A HALF. TWICE ON THE HIGHWAY AND 3 TIMES IDLE.  CAR WAS COMPLETELY SHUTTING OFF WITHOUT RESTARTING AND 2 COMPUTER CHIPS WERE REPLACED DUE TO FORD PUTTING IN A BAD CHIP. CAR IS NOW STALLING WHEN GOING AT SLOW SPEEDS OR STOPPED AND HAS BEEN IN AN INDEPENDENT SHOP 3 TIMES WITHIN A 3 WEEK PERIOD SO THE CAR IS NOW STALLING ONCE A WEEK.  BRAND NEW WIRES, THROTTLE BODY, IDLE CENSOR WAS REPLACED AND IT'S STILL STALLING.  SPENT A SMALL FORTUNE ON RENTAL CARS, TOW TRUCKS AND REPAIRS. FORD'S CUSTOMER SERVICE SAID THERE WAS NOTHING THAT COULD BE DONE. WILL NEVER EVER BUY AN AMERICAN CAR AGAIN!","products":[{"type":"Vehicle","productYear":"2001","productMake":"MERCURY","productModel":"COUGAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10073110,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/17/2004","dateComplaintFiled":"05/25/2004","vin":"1ZWFT61L215","components":"FUEL SYSTEM, OTHER","summary":"I HAVE EXPERIENCED LOSS OF POWER AS IF MY CAR WAS NOT GETTING GAS SEVERAL TIMES IN THE PAST 1 1/2 YEARS.  DEALER REPLACED THE DPFE UNIT. GOOD FOR 4 MONTHS.  STALLED OUT. WE REPLACED THE FUEL FILTER.  DID NOT WORK, STILL EXPERIENCED THE PROBLEM. STALLED OUT ON THE ROAD AGAIN, HAD TO BE TOWED.  TOOK TO DEALER AGAIN.  THEY REPLACED THE DPFE UNIT AGAIN. STILL EXPERIENCING THE PROBLEM.  ALSO, EXPERIENCED A PROBLEM WITH THE FUEL REGISTERING AFTER FILLING THE CAR UP, IT STILL READ EMPTY. STILL HAVING THE PROBLEM WITH HESITATION AND STALLING OUT.  THE DEALER IS GOING TO REPLACE THE FUEL PUMP.  SINCE I RECEIVED THE LETTER OF RECALL.","products":[{"type":"Vehicle","productYear":"2001","productMake":"MERCURY","productModel":"COUGAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10073758,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2004","dateComplaintFiled":"05/11/2004","vin":"1ZWFT61L615","components":"FUEL SYSTEM, GASOLINE","summary":"REQUEST FOR REIMBURSEMENT FOR REPLACEMENT OF FUEL PUMP.   *MR   *SC *JB","products":[{"type":"Vehicle","productYear":"2001","productMake":"MERCURY","productModel":"COUGAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10071743,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"04/28/2004","dateComplaintFiled":"04/28/2004","vin":"1ZWFT603015","components":"AIR BAGS","summary":"WHILE DRIVING 30 MPH CONSUMER HIT A PILE OF  SAND AND  LOST   CONTROL, CAUSING THE VEHICLE TO ROLE TWICE.  VEHICLE LANDED UPSIDE DOWN.  UPON IMPACT,  AIRBAGS DID NOT DEPLOY.  DRIVER SUSTAINED  MINOR INJURIES.  *AK","products":[{"type":"Vehicle","productYear":"2001","productMake":"MERCURY","productModel":"COUGAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10068630,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/17/2003","dateComplaintFiled":"04/21/2004","vin":"","components":"VISIBILITY","summary":"WHILE DRIVING AT 65 MPH  WINDSHIELD WIPERS STOPPED WORKING.  ALSO, WHILE DRIVING AT ANY SPEED  VEHICLE  PULLED TO THE RIGHT.   VEHICLE WAS TAKEN TO A MECHANIC , WHO INFORMED THE CONSUMER THAT NEW TIRES WERE NEEDED.*AK","products":[{"type":"Vehicle","productYear":"2001","productMake":"MERCURY","productModel":"COUGAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10063556,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"03/19/2004","vin":"1ZWFT603015","components":"POWER TRAIN","summary":"WHILE DRIVING 50 MPH VEHICLE STALLED.  CONSUMER APPLIED THE CLUTCH, AND THE CLUTCH WAS INOPERATIVE.   VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION, AND  MECHANIC  WAS NOT ABLE TO  DUPLICATE OR RESOLVE THE  PROBLEM.  *AK","products":[{"type":"Vehicle","productYear":"2001","productMake":"MERCURY","productModel":"COUGAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10059864,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/26/2004","dateComplaintFiled":"02/26/2004","vin":"","components":"ENGINE AND ENGINE COOLING","summary":"WHILE DRIVING AT 25 MPH AND WITHOUT WARNING VEHICLE SHUT OFF. CONSUMER ATTEMPTED TO RESTART THE VEHICLE, BUT  VEHICLE WOULD NOT RESTART.  CONSUMER HAD THE VEHICLE TOWED TO THE DEALERSHIP FOR  INSPECTION, BUT MECHANIC COULD NOT RESOLVE THE PROBLEM.   *AK","products":[{"type":"Vehicle","productYear":"2001","productMake":"MERCURY","productModel":"COUGAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10055478,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2002","dateComplaintFiled":"01/15/2004","vin":"","components":"WHEELS","summary":"BLISTERS ON THE SIDEWALLS OF BOTH FRONT TIRES.    *PH    THE CONSUMER WAS TOLD THE VEHICLE HAD A BENT WHEEL, THE MECHANIC EXPLAINED THAT IT WAS DUE THE SHORT SIDEWALL HEIGHT ALONG WITH THE WHEEL DESIGN THAT CAUSED THE PROBLEM. DURING THE VEHICLE'S NEXT OIL CHANGE, THE CONSUMER WAS AGAIN INFORMED THE VEHICLE HAD TWO MORE BENT WHEELS.  *JB   *NM","products":[{"type":"Vehicle","productYear":"2001","productMake":"MERCURY","productModel":"COUGAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10057298,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2002","dateComplaintFiled":"01/14/2004","vin":"","components":"TIRES,WHEELS","summary":"CONSUMER NOTICED BLISTERS ON SIDEWALL OF BOTH FRONT TIRES.  DEALERSHIP ALSO NOTICED THAT THE WHEELS WERE BENT DUE TO SHORT SIDEWALL HEIGHT.   *LA   THE VIBRATIONS FROM THE TIRES AND WHEEL CAUSED THE STEERING WHEEL TO VIBRATE.   *SC  THE DEALERSHIP FELT THE PROBLEM WAS DUE TO A COMBINATION OF THE MAGNESIUM/ALUMINUM WHEELS AND THE LOW PROFILE TIRES.  *JB","products":[{"type":"Vehicle","productYear":"2001","productMake":"MERCURY","productModel":"COUGAR","manufacturer":"Ford Motor Company"},{"type":"Tire","productYear":"9999","productMake":"UNKNOWN","productModel":"UNKNOWN","size":null,"manufacturer":"UNKNOWN MANUFACTURER"}]},{"odiNumber":10042448,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":1,"dateOfIncident":null,"dateComplaintFiled":"12/04/2003","vin":"1ZWFT61L815","components":"AIR BAGS","summary":"THE VEHICLE WAS INVOLVED IN A COLLISION WHILE DRIVING AT 55 MPH.  UPON IMPACT, THE AIR BAGS FAILED TO DEPLOYED.  THE DRIVER DIED AS A RESULT.   *AK   *SCC  *JB","products":[{"type":"Vehicle","productYear":"2001","productMake":"MERCURY","productModel":"COUGAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10047398,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/17/2003","dateComplaintFiled":"11/23/2003","vin":"1ZWFT61L115","components":"FUEL SYSTEM, GASOLINE","summary":"FUEL PUMP FAILURE - FUEL PUMP HAD BEEN REPLACED PREVIOUSLY (WITH AN OEM FORD ONE), WHILE DRIVING ON I95 NEAR DC IN HEAVY TRAFFIC, PUMP DIED, CAUSING CAR TO STALL, ALMOST CAUSING A MULTI CAR ACCIDENT WHILE TRYING TO MERGE THRU TRAFFIC TO REACH THE BREAKDOWN LANE.  DEALER REPLACED FUEL PUMP (52,000 MILES).  NOW AT 61,000 THE PUMP IS DYING AGAIN.   *LA","products":[{"type":"Vehicle","productYear":"2001","productMake":"MERCURY","productModel":"COUGAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10045321,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/03/2003","dateComplaintFiled":"11/03/2003","vin":"1ZWFT61L015","components":"POWER TRAIN","summary":"AT 25,600 MILES, I BROUGHT MY VEHICLE INTO THE DEALERSHIP TO COMPLAIN ABOUT HARD & RAPID SHIFTING AND THAT MY CHECK ENGINE LIGHT HAD COME ON.  THEY REPLACED THE ENGINE LIGHT, BUT WERE UNABLE TO DUPLICATE THE SHIFTING ISSUES.  I CONTINUED TO BELIEVE THE VEHICLE DID NOT SHIFT APPROPRIATELY.  AT 38,200 MILES, WITH THE VEHICLE JUST OVER THE WARRANTY PERIOD, THE VEHICLE AGAIN HAD HARSH RAPID SHIFTING WHILE TRAVELING ON THE INTERSTATE DURING RUSH HOUR TRAFFIC.  OUT OF FEAR FOR MY SAFETY, I EXITED THE INTERSTATE AND WAS COMPLETING A TURN WHEN MY VEHICLE STALLED IN THE MIDDLE OF THE ROAD WITH OUT ANY WARNING LIGHTS, LEAVING ME WITH NO POWER STEERING AND NO CONTROL OVER THE VEHICLE.  I BROUGHT THE VEHICLE TO THE DEALERSHIP AND WAS REQUIRED TO PAY THE $90 DIAGNOSTIC FEE FOR THE SAME ISSUE THAT HAD NOT BEEN FIXED AT 25,000 MILES WHILE THE VEHICLE WAS UNDER WARRANTY.  THEY INFORMED ME I HAD A MECHANICAL PROBLEM WITH THE TORQUE CONVERTER AND THEY WOULD FLUSH AND FILL THE TRANSMISSIONS.  THEY INDICATED THIS FIXED THE PROBLEM, BUT THAT THIS WAS NOT A PROBLEM DIRECTLY RELATED TO THE HARD SHIFTING AND STALLING.  THEY COULD NOT DUPLICATE THESE COMPLAINTS.  A LITTLE OVER A WEEK LATER, THE SAME ISSUE OCCURRED WHILE TRAVELING TO WORK ON THE INTERSTATE.  THE VEHICLE WAS UP AND DOWN SHIFTING HARSHLY AND ONCE AGAIN STALLED WITHOUT ANY WARNING.  I HAVE MADE AN APPOINTMENT WITH THE DEALERSHIP TO HAVE IT CHECKED AGAIN.  I AM WORRIED ABOUT MY SAFETY AND THE SAFETY OF OTHERS WITH THIS VEHICLE.  THERE IS NO WARNING WHEN THE VEHICLE IS ABOUT TO STALL AND BOTH TIMES HAS STALLED WHILE TRAVELING AT ABOUT 30 - 40 MPH.  *LA","products":[{"type":"Vehicle","productYear":"2001","productMake":"MERCURY","productModel":"COUGAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10040946,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/14/2002","dateComplaintFiled":"09/30/2003","vin":"","components":"SERVICE BRAKES, HYDRAULIC","summary":"HYDRAULIC PUMP WENT OUT ON MY COUGAR - I HAD NO BRAKES WHATSOEVER!  LUCKILY, THIS HAPPENED AT NIGHT WITH NO TRAFFIC, SO I WAS ABLE TO STOP THE VEHICLE BY DOWNSHIFTING AND USING THE EMERGENCY BRAKE.  HAD ONLY HAD THE CAR FOR A LITTLE OVER A YEAR.","products":[{"type":"Vehicle","productYear":"2001","productMake":"MERCURY","productModel":"COUGAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10017792,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"04/26/2003","dateComplaintFiled":"07/03/2003","vin":"1ZWHT61L815","components":"AIR BAGS,TIRES","summary":"THE VEHICLE WAS INVOLVED IN AN ACCIDENT AND THE AIR BAGS FAILED TO DEPLOY.  *NLM   THE CONSUMER WAS CONCERNED THAT ALL BF GOODRICH TIRES FAILED ON SLIPPERY CONDITIONS.  DOT # UNKNOWN.     *TT   *JB","products":[{"type":"Vehicle","productYear":"2001","productMake":"MERCURY","productModel":"COUGAR","manufacturer":"Ford Motor Company"},{"type":"Tire","productYear":"9999","productMake":"B.F.GOODRICH","productModel":"COMP TA","size":null,"manufacturer":"B.F. GOODRICH TIRE CO."}]},{"odiNumber":10023353,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/28/2003","dateComplaintFiled":"06/19/2003","vin":"1ZWHT61L415","components":"ELECTRICAL SYSTEM","summary":"JUST OVER 36,000 MILES, THE ALTERNATOR COMPLETELY FAILED LEAVING MYSELF AND A PASSENGER STRANDED MORE THAN 50 MILES AWAY FROM HOME.  DUE TO THE FACT THAT THE WARRANTY EXPIRED AT 36,000 MILES THE LOCAL DEALERSHIPS ALL REFUSED TO ASSIST ME WITH THIS MATTER FORCING ME TO PAY TO REPLACE THE ALTERNATOR.  FURTHERMORE, I WAS INFORMED BY SEVERAL MECHANICS THAT A REASONABLE TIME ESTIMATE ON AN ALTERNATOR IS 100,000 MILES.   *NLM","products":[{"type":"Vehicle","productYear":"2001","productMake":"MERCURY","productModel":"COUGAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10011108,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/28/2003","dateComplaintFiled":"03/07/2003","vin":"PLEASE FILL","components":"VEHICLE SPEED CONTROL","summary":"THE VEHICLE EXPERIENCED SUDDEN ACCELERATION.*JB","products":[{"type":"Vehicle","productYear":"2001","productMake":"MERCURY","productModel":"COUGAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":8016216,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/02/2002","dateComplaintFiled":"08/13/2002","vin":"1ZWHT61L115","components":"ENGINE AND ENGINE COOLING","summary":"ONGOING PROBLEM  WITH ENGINE STALLING AT MULTIPLE SPEED. VEHICLE BEEN TO  DEALER ON THREE OCCASIONS, AND  PROBLEM STILL REOCCURRING. FEEL FREE TO PROVIDE ANY FURTHER INFROMATION.*AK","products":[{"type":"Vehicle","productYear":"2001","productMake":"MERCURY","productModel":"COUGAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":765472,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"08/10/2002","vin":"1ZWHT61L315","components":"FUEL SYSTEM, GASOLINE","summary":"SMELL GAS FUMES, GAPS AROUND SUNROOF, FRONT WHEEL AREA LOUD NOISES WHEN TURNING,BACK WINDOW NOT SEALED, BRAKE LIGHTS DON'T ALWAYS WORKS, DIM LIGHTS NOT BRIGHT ENOUGH TO SEE.  *AK","products":[{"type":"Vehicle","productYear":"2001","productMake":"MERCURY","productModel":"COUGAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":8011812,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"06/08/2002","dateComplaintFiled":"06/13/2002","vin":"NOT AVAILAB","components":"AIR BAGS","summary":"VEHICLE WAS HIT ON  PASSENGER'S SIDE DOOR BY A TRACTOR TRAILOR PUSHING  DOOR IN APPROXIMATELY 2 1/2 FEET. CONSUMER'S VEHICLE WAS GOING 10-15MPH.  SIDE PASSENGER AIR BAGS DIDN'T DEPLOY UPON IMPACT.  VEHICLE WAS TOTALED. PLEASE PROVIDE MORE INFORMATION.*AK","products":[{"type":"Vehicle","productYear":"2001","productMake":"MERCURY","productModel":"COUGAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10009199,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/10/2002","dateComplaintFiled":"05/13/2002","vin":"1ZWFT61L015","components":"ENGINE AND ENGINE COOLING","summary":"CAR PARKED AND ENGINE SHUT OFF. WITHIN 5 MINUTES ENGINE WAS ON FIRE. *TS  ***DIMSII IVOQ ENTRY POSTED AFTER 12-12-02 CUT OVER TO ARTEMIS***761829","products":[{"type":"Vehicle","productYear":"2001","productMake":"MERCURY","productModel":"COUGAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":761236,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/02/2002","dateComplaintFiled":"04/26/2002","vin":"1ZWFT61L015","components":"ENGINE AND ENGINE COOLING","summary":"TRAVELING 70MPH ON INTERSTATE 75 SOUTH CAR JUST CAUGHT FIRE IN THE MIDDLE LANE. CAR JUST STOPPED IN THE MIDDLE LANE. FIRE STARTED FROM THE ENGINE AND SHOT TO THE REAR OF THE CAR. STATE FARM INSURANCE CO., THE SERVICE MANAGER AT THE DEALERSHIP, AND A REPRESENTATIVE FOR FORD MOTOR CO., ALL STATED THAT THE CAR HAS A MANUFACTURER'S DEFECT WHICH CAUSE THE ENGINE TO SEPARATE . THE CAR WAS SERVICED AT THE DEALERSHIP THAT SAME DAY ( ENGINE LIGHT  HAD CAME ON) AND RELEASED AS  REPAIRED.*AIK","products":[{"type":"Vehicle","productYear":"2001","productMake":"MERCURY","productModel":"COUGAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10008768,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/02/2002","dateComplaintFiled":"04/23/2002","vin":"1ZWFT61L015","components":"ENGINE AND ENGINE COOLING","summary":"GOING 70 MPH ON 75 SOUTH CAR JUST CAUGHT ON FIRE IN MIDDLE LANE ON THE HIGHWAY. CAR JUST STOPPED IN THE MIDDLE LANE FIRE STARTED FROM THE ENGINE AND SHOT TO THE REAR OF THE CAR. ****DIMS 11 IVOQ ENTRY POSTED AFTER 12/12/02 CUT-OVER TO ARTEMIS****761083.  *AK   *JB","products":[{"type":"Vehicle","productYear":"2001","productMake":"MERCURY","productModel":"COUGAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":759016,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"03/06/2002","vin":"1ZWFT61L515","components":"ELECTRICAL SYSTEM","summary":"THE INSTRUMENTATION PANEL LOSES IT'S LUMINOSITY WHEN THE BRAKE IS PRESSED.  THIS CAUSES VITAL INSTRUMENTATION SUCH AS THE ODOMETER, TACHOMETER, ENGINE TEMPERATURE AND FUEL GUAGES TO BECOME ALMOST IMPOSSIBLE TO READ.  I CONTACTED THE FORD CORPORATION AND THEY STATED THAT THIS DEFECT WAS NORMAL, AND THAT THE PROBLEM IS INHERENT WITHIN ALL COUGARS.*AK","products":[{"type":"Vehicle","productYear":"2001","productMake":"MERCURY","productModel":"COUGAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":8002508,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/02/2002","dateComplaintFiled":"01/18/2002","vin":"1ZWFGT6L615","components":"FUEL SYSTEM, GASOLINE","summary":"FUEL SMELL WAS COMING  FROM INSIDE OF VEHICLE THROUGH THE VENTS.  DEALERSHIP WAS AWARE OF PROBLEM.*AK","products":[{"type":"Vehicle","productYear":"2001","productMake":"MERCURY","productModel":"COUGAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":754814,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/16/2001","dateComplaintFiled":"11/23/2001","vin":"1ZWFT603415","components":"POWER TRAIN","summary":"FROM 3/29 - 10/24/2001 HAVE TAKEN CAR TO DEALER 8 TIMES, 5 OF WHICH DEALING WITH PROBLEMS WITH SHIFTING FROM ONE GEAR TO ANOTHER. DEALER COULD NEVER FIND A PROBLEM RELATING TO COMPLAINT. ON 11/16/2001 TOOK CAR IN AND WAS TOLD BY DEALER THE COST TO REPAIR WOULD BE $1,100.00.  I HAD THE CAR IN THE DEALERSHIP 22 DAYS PRIOR AND THEY COULDN'T FIND ANYTHING WRONG. SERVICE MANAGER ASKED IF DRIVER KNEW HOW TO DRIVE A STICKSHIFT? ALSO STATED THE CAR HAS BEEN DRIVEN IMPROPERLY. WHY WAS THIS NEVER A QUESTION OR COMMENT BEFORE?  HAVE PREVIOUSLY OWNED AND CURRENTLY OPERATE MANUAL TRANSMISSION VEHICHLES AT WORK AND FOR THE ARMY RESERVES.  CALLED AND SPOKE WITH FORD CUSTOMER SERVICE REPRESENTATIVE, SHE WAS VERY POLITE UNTIL SHE CAME BACK FROM SPEAKING WITH SERVICE DEPARTMENT.  WAS TOLD FORD COULD DO NOTHING TO HELP.  WENT BACK TO SPEAK WITH SOMEONE AT DEALERSHIP WAS TOLD THERE WAS NOTHING ANYONE COULD DO TO HELP.  FELT THERE WAS NOTHING ELSE TO DO BUT FILE A COMPLAINT.  *AK","products":[{"type":"Vehicle","productYear":"2001","productMake":"MERCURY","productModel":"COUGAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":752788,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/29/2001","dateComplaintFiled":"10/01/2001","vin":"1ZWFT61L615","components":"POWER TRAIN","summary":"THE TRANSMISSION \"HUNTS\" AS IF IT DOESN'T KNOW WHICH GEAR TO GO INTO. THIS MOSTLY OCCURS DURING OR IMMEDIATELY FOLLOWING THE 1-2 SHIFT. IT ALSO HAS HARSH SHIFTS. DEALER SAYS THEY CANNOT DUPLICATE.  *AK","products":[{"type":"Vehicle","productYear":"2001","productMake":"MERCURY","productModel":"COUGAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":895539,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/29/2001","dateComplaintFiled":"08/30/2001","vin":"N/A","components":"SUSPENSION","summary":"BRACKET THAT HELD  STABILIZER BAR IN REAR BROKE WHILE  CONSUMER WAS DRIVING, AND IT DROPPED  WHEEL UNDER  CAR. CONTACTED DEALER, AND  DEALER  WAS  LOOKING AT  VEHICLE. *AK","products":[{"type":"Vehicle","productYear":"2001","productMake":"MERCURY","productModel":"COUGAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":894961,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/20/2001","dateComplaintFiled":"08/22/2001","vin":"","components":"TIRES","summary":"BOTH REAR FIRESTONE, FIREHAWK ATX TIRES SIZE: P205/75R15, DOT: UNKNOWN ON  2001, MERCURY, COUGAR  DEVELOPED \"FLAT SPOTS\" (DEFORMATIONS) IN  SIDEWALL.  THERE ARE LESS THAN 50 MILES ON THE TIRES, AND THEY ARE ORIGINAL EQUIPMENT ON  VEHICLE.  *AK DEALER REPLACED 2 TIRES AND FIRSTONE REPLACED 1 FRONT TIRE. *YH","products":[{"type":"Vehicle","productYear":"2001","productMake":"MERCURY","productModel":"COUGAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":893703,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/05/2001","dateComplaintFiled":"08/07/2001","vin":"1ZWFT61L215","components":"POWER TRAIN","summary":"WHEN DRIVING AT SPEEDS IN LOW 30 MPH TRANSMISSION WILL SHIFT OUT OF GEAR, AND  VEHICLE WILL SHAKE. DEALER CANNOT DUPLICATE PROBLEM, CANNOT REMEDY.*AK","products":[{"type":"Vehicle","productYear":"2001","productMake":"MERCURY","productModel":"COUGAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":748350,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/12/2001","dateComplaintFiled":"07/12/2001","vin":"1ZWFT61LX15","components":"STRUCTURE","summary":"DRIVER DOOR HAS A MAJOR LEAKING PROBLEM WHEN IT RAINS OR IS RUN THROUGH A CAR WASH.  *AK","products":[{"type":"Vehicle","productYear":"2001","productMake":"MERCURY","productModel":"COUGAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":889270,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/06/2001","dateComplaintFiled":"05/29/2001","vin":"1ZWFT61L615","components":"FUEL SYSTEM, GASOLINE","summary":"CONSUMER  COULD SMELL GAS COMING THROUGH  VENTS.  FUEL WAS ALSO LEAKING ON GROUND. VEHICLE IS CURRENTLY AT  DEALER,  BEING INSPECTED. *AK","products":[{"type":"Vehicle","productYear":"2001","productMake":"MERCURY","productModel":"COUGAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":884098,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"03/24/2001","dateComplaintFiled":"03/26/2001","vin":"1ZWFTT61L71","components":"AIR BAGS","summary":"CONSUMER WAS DOING 65 MPH WHEN A TRUCK PULLED IN FRONT AND  CONSUMER HIT  TRUCK FROM THE REAR.  VEHICLE WAS NOT CONSIDERED A TOTAL LOSS, AND THE AIR BAGS DID NOT DEPLOY.  CONTACTED DEALER, AND THE DEALER SAID  BUMPER DID NOT HIT HARD ENOUGH.*AK CONSUMER SUSTAINED PERMANENT INJURIES BECAUSE OF ACCIDENT.   *SLC","products":[{"type":"Vehicle","productYear":"2001","productMake":"MERCURY","productModel":"COUGAR","manufacturer":"Ford Motor Company"}]}]}