{"count":180,"message":"Results returned successfully","results":[{"odiNumber":11404137,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/17/2021","dateComplaintFiled":"03/21/2021","vin":"2MEFM74W8WX","components":"STEERING","summary":"WHEN DRIVING AT HIGHWAY SPEEDS CAR FEELS LIKE IT IS SWAYING BACK AND FORTH.","products":[{"type":"Vehicle","productYear":"1998","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":11360434,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/20/2020","dateComplaintFiled":"09/22/2020","vin":"2MEFM74W4WX","components":"SUSPENSION","summary":"TL* THE CONTACT OWNS A 1998 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE EXAMINING HIS VEHICLE AT HIS RESIDENCE, HE NOTICED THE FRONT BALL JOINTS WERE DEFECTIVE. THE VEHICLE TAKEN TO EXPRESSWAY FORD OF MOUNT VERNON (3800 HIGHWAY 62 E, MOUNT VERNON, IN 47620) ON MAY 30 2020, WHERE THE VEHICLE WAS INSPECTED AND IT WAS DETERMINED THAT THE SHOCKS NEEDED TO BE REPLACED. THE FRONT SHOCKS WERE REPLACED HOWEVER, SEVERAL MONTHS LATER THE DRIVER'S SIDE SHOCK WAS LEAKING FLUID. THE VEHICLE WAS TAKEN BACK TO THE DEALER FOR REPAIRS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 165,400.","products":[{"type":"Vehicle","productYear":"1998","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":11128800,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/14/2018","dateComplaintFiled":"09/11/2018","vin":"","components":"FUEL/PROPULSION SYSTEM","summary":"CRACKED AIR INTAKE MANIFOLD ALLOWING IT TO OVER HEAT AND MESSING UP MASS AIR FLOW SENSOR","products":[{"type":"Vehicle","productYear":"1998","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":11121928,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/16/2018","dateComplaintFiled":"08/23/2018","vin":"2MEFM74W1WX","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING","summary":"TL* THE CONTACT OWNS A 1998 MERCURY GRAND MARQUIS. WHILE DRIVING VARIOUS SPEEDS, THE HEADLIGHTS AND INSTRUMENT PANEL LIGHTING FAILED TO ILLUMINATE. THE CONTACT STATED THAT THE FAILURE OCCURRED PERIODICALLY. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 109,000.","products":[{"type":"Vehicle","productYear":"1998","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":11076371,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/05/2018","dateComplaintFiled":"03/05/2018","vin":"","components":"TIRES","summary":"TL* THE CONTACT OWNS A 1998 MERCURY GRAND MARQUIS EQUIPPED WITH FIRESTONE FR380 TIRES, SIZE: P225/60R16. THE CONTACT STATED THAT THE TIRES HAD PREMATURE BLISTERS AND TREAD DETERIORATION. THE TIRE REPAIR FACILITY (FIRESTONE COMPLETE AUTO CARE, 4401 N FIRST AVE, EVANSVILLE, IN 47710, (812) 618-3542) DIAGNOSED THAT THE TIRES NEEDED TO BE REPLACED. THE TIRE MANUFACTURER INDICATED THAT A SIMILAR TIRE MODEL HAD BEEN RECALLED, BUT NOT THIS PARTICULAR MODEL. THE MANUFACTURER RECOMMENDED THAT THE TIRES BE INSPECTED BY AN AUTHORIZED FIRESTONE COMPLETE AUTO CARE FACILITY. THE TIRE AND VEHICLE FAILURE MILEAGE AND VIN WERE NOT AVAILABLE.","products":[{"type":"Vehicle","productYear":"1998","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"},{"type":"Tire","productYear":"9999","productMake":"FIRESTONE","productModel":"FR380","size":"P225/60R16","manufacturer":"Bridgestone Americas Tire Operations"}]},{"odiNumber":10927822,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/24/2016","dateComplaintFiled":"11/25/2016","vin":"2MEFM74W7WX","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING,INTERIOR LIGHTING","summary":"TL* THE CONTACT OWNS A 1998 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE INTERIOR AND EXTERIOR LIGHTING OPERATED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 165,784.","products":[{"type":"Vehicle","productYear":"1998","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":10871517,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2016","dateComplaintFiled":"05/31/2016","vin":"2MEFM74W5WX","components":"ENGINE","summary":"TL* THE CONTACT OWNS A 1998 MERCURY GRAND MARQUIS. WHILE DRIVING VARIOUS SPEEDS, THE ENGINE MISFIRED AND HESITATED TO RESPOND. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE PLASTIC INTAKE MANIFOLD WAS CRACKED, WHICH CAUSED ANTI FREEZE TO LEAK OUT AND DAMAGE THE ENGINE COILS. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.","products":[{"type":"Vehicle","productYear":"1998","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":10861946,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/25/2016","dateComplaintFiled":"04/28/2016","vin":"","components":"STEERING,SUSPENSION","summary":"AUTOZONE- VALUCRAFT BRAND- BALL JOINTS PART NUMBER VFA2101    I RECENTLY HAD MY BALL JOINTS REPLACED AND I HAD A PREMATURE FAILURE OF THE BALL JOINT FASTENING HARDWARE WHILE DRIVING DOWN THE CITY ROAD IN A STRAIGHT LINE AT 45 MPH. IT CAUSED THOUSANDS OF DOLLARS OF DAMAGE AND IT ALSO ALMOST CAUSE ME GREAT INJURY. I SUSPECT AUTOZONE IS USING LOW GRADE NUTS CAUSE THE NUT THAT WAS ON THE BALL JOINT SHEARED OFF CAUSING ME TO BEND A CONTROL ARM, CRACK MY FRAME, BLOW A TIRE, ALL WHILE BARELY MISSING A TELEPHONE POLE. HAD I BEEN GOING DOWN THE HIGHWAY AT THE POSTED SPEED LIMIT I COULD HAVE FLIPPED MY CAR, GOT PULLED UNDER A SEMI, CROSS THE MEDIAN INTO ONCOMING TRAFFIC AND SO ON. I WOULD LIKE FOR AN INVESTIGATION TO BE STARTED ON THEIR POOR ENGINEERING CHOICES AND A RECALL TO BE STARTED. ITS JUST NOT FOR THE SAFETY OF ME BUT FOR THE SAFETY OF OTHER PEOPLE. I DO HAVE ALL DAMAGE PICTURES AND PICTURES OF THE FAILURE POINT. I HAVE PICTURES OF THE NUT IN QUESTION COMPARED TO ANOTHER COMPETITORS BRAND AND THERE IS A NOTICEABLE SIZE DIFFERENCE AND HARDNESS DIFFERENCE. THE BALL JOINTS WERE REPLACED 9/26/2015 AND FAILED ON 4/25/2016. AUTOZONE PART NUMBER VFA2101. MY BELIEF IS THE NUT IS A LOWER GRADE WHEN IT SHOULD BE A GRADE 8 NUT. I SAY THOUSANDS OF DOLLARS BECAUSE THE AUTO BODY SHOPS AROUND ME SAID THEY WILL NOT REPAIR THE FRAME BECAUSE ITS A LIABILITY AND WOULD RECOMMEND A NEW FRAME TO BE PUT UNDER THE VEHICLE ESSENTIALLY TOTALING MY CAR OUT CAUSING ME TO HAVE TO SPEND THOUSANDS TO REPLACE MY VEHICLE.","products":[{"type":"Vehicle","productYear":"1998","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":10823801,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/27/2015","dateComplaintFiled":"02/02/2016","vin":"2MEFM75W8WX","components":"EXTERIOR LIGHTING","summary":"TL* THE CONTACT OWNS A 1998 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, THE LOW BEAM HEADLIGHTS FAILED TO ILLUMINATE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 86,000.","products":[{"type":"Vehicle","productYear":"1998","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":10810807,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/05/2015","dateComplaintFiled":"12/16/2015","vin":"2MEFM75W4WX","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING","summary":"LOW/HIGH BEAM LIGHTS INOPERATIVE IN PARK OR DRIVE, BULBS & WIRING CHECKS GOOD, 25 AMP FUSE WAS BLOWN, BUT REPLACED FUSE CAUSED NO CHANGE.","products":[{"type":"Vehicle","productYear":"1998","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":10778737,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/06/2015","dateComplaintFiled":"09/30/2015","vin":"2MEFM75W1WX","components":"EXTERIOR LIGHTING","summary":"WHILE DRIVING THE CAR, THE HEADLIGHTS GOES OUT, THAN ON, AND OUT. THIS IS UNSAFE FOR MY WIFE DRIVING WITH KIDS.","products":[{"type":"Vehicle","productYear":"1998","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":10715317,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/02/2013","dateComplaintFiled":"05/08/2015","vin":"2MEFM74W8WX","components":"STEERING,SUSPENSION,WHEELS","summary":"THE FRONT END IS VERY SQUEAKY LOUD AND WHEN YOU MAKE HARD TURNS TO LEFT OR RIGHT IT MAKES A LOUD SPRING POPPING SOUND.  THE STEERING IS FEEL LOSE AND CAUSE THE CAR TO SEEM AS THOUGH IT IS WOBBLING SIDE TO SIDE AND HOLDING IT IN THE ROAD IS A LITTLE TOUGH.","products":[{"type":"Vehicle","productYear":"1998","productMake":"MERCURY","productModel":"MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":10679678,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/24/2015","dateComplaintFiled":"01/29/2015","vin":"2MEFM74W1WX","components":"ENGINE AND ENGINE COOLING,ENGINE","summary":"TL*THE CONTACT OWNS A 1998 MERCURY MARQUIS. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THERE WAS SMOKE COMING FROM THE HOOD OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE MANIFOLD AND THE THERMOSTAT HOLDER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.    UPDATED 3/24/15*CN  THE CONSUMER STATED HE PULLED THE VEHICLE TO THE CURB, INSPECTED THE ENGINE AND NOTICED SMOKE COMING FROM A BROKEN PART, RELEASING ANTI-FREEZE. THE THERMOSTAT GASKET HOUSING AND INTAKE  MANIFOLD  WERE REPLACED. UPDATED 07/07/15*JB","products":[{"type":"Vehicle","productYear":"1998","productMake":"MERCURY","productModel":"MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":10643847,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/03/2014","dateComplaintFiled":"10/10/2014","vin":"2MEFM75WXWX","components":"VEHICLE SPEED CONTROL","summary":"TL* THE CONTACT OWNS A 1998 MERCURY MARQUIS. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 60 MPH, THE CRUISE CONTROL FAILED. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 76,000.","products":[{"type":"Vehicle","productYear":"1998","productMake":"MERCURY","productModel":"MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":10574132,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/06/2009","dateComplaintFiled":"03/22/2014","vin":"2MEFM74W8WX","components":"ENGINE","summary":"I OBSERVED A COOLANT LEAK AROUND THE THERMOSTAT. I FOUND THE PLASTIC INTAKE MANIFOLD TO BE CRACKED AROUND THE THERMOSTAT AND LEAKING COOLANT. I MADE CONTACT WITH MERCURY AND FOUND THAT THERE HAD BEEN A RECALL ON THE PLASTIC INTAKE MANIFOLD IN WHICH THEY WOULD HAVE REPLACED THE PART AT NO CHARGE DURING THE SAFETY RECALL CAMPAIGN. I WAS NOT MADE AWARE OF THE SAFETY RECALL AND HAVE OWNED THE VEHICLE SINCE 04/17/02 WHEN I PURCHASED THE VEHICLE USED FROM A MERCURY DEALERSHIP. THE DEALERSHIP WOULD NO LONGER HONOR THIS RECALL ALTHOUGH THERE ARE STILL THOUSANDS UPON THOUSANDS OF THESE ENGINES STILL ON THE ROAD. THE ALL PLASTIC MANIFOLD WAS REPLACED WITH AN INTAKE MANIFOLD WITH AN ALUMINUM CROSSOVER CHANNEL FOR THE COOLANT. I WAS FORCED TO REPLACE THIS DEFECTIVE PART OUT-OF-POCKET AT A COST OF $800. IT WOULD HAVE BEEN MORE HAD I NOT BEEN FRIENDS WITH THE MECHANIC. THE VEHICLE HAD 102,281 MILES AT THE TIME OF THE FAILURE.  *TR","products":[{"type":"Vehicle","productYear":"1998","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":10513357,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/23/2013","dateComplaintFiled":"05/23/2013","vin":"2MEFM75W5WX","components":"ENGINE","summary":"VEHICLE STARTED TO BUCK AND WHEN I PULLED MY VEHICLE OVER I LIFTED THE HOOD. I FOUND ANTI-FREEZE FLOWING ON THE TOP OF MY ENGINE.  I HAD IT TOWED TO MY LOCAL GARAGE & THEY TOLD ME THAT THE INTAKE MANIFOLD IS CRACKED. I DID SOME RESEARCH AND FOUND OUT THERE'S A RECALL ON THIS PART. WHEN I CALLED MY LOCAL FORD DEALER, THEY TOLD ME THERE IS A RECALL ON THIS PART, BUT IT'S ONLY FOR POLICE AND FLEET VEHICLES ONLY.  NOW THAT THIS WAS SAID TO ME, I WAS TOLD BY MY GARAGE IT WOULD COST ME $1000 TO FIX. SOMETHING I DON'T HAVE. FORD WAS NOT VERY COOPERATIVE ABOUT MY SITUATION AND I'M VERY DISAPPOINTED.  *TR","products":[{"type":"Vehicle","productYear":"1998","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":10494784,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/08/2011","dateComplaintFiled":"01/26/2013","vin":"","components":"SUSPENSION","summary":"WHILE DRIVING OR BACKING AT SLOW SPEEDS THIS VEHICLE(WHICH HAS VERY VERY LOW MILES) MAKES LOUD,BANGING,POUNDING,BINDING NOISES AND SOUNDS LIKE THE ENTIRE FRONT END IS GOING TO FALL OFF. THIS HAPPENS FREQUENTLY AND IS NOT NORMAL FOR ANY CAR WITH SUCH LOW MILES 15 YEARS OLD OR NOT. I HAVE GOTTEN TO THE POINT THAT I AM AFRAID TO DRIVE THIS CAR. I HAVE ALSO BEEN TOLD THAT OTHERS HAVE THIS SAME OR A SIMILAR ISSUE. THE CAR WAS DRIVEN BY AN OLDER COUPLE AKA MY GRANDPARENTS WHO BOUGHT IT NEW IN 98' AND THEY BOTH PASSED AWAY IN 2012. THIS MAY BE IN PART DUE TO THE \"DOUBLE WISHBONE\" SUSPENSION WHICH I KNOW NOTHING ABOUT. I AM EXTRA UPSET AS I SAID DUE THE FACT THAT THIS CAR HAS ONLY HAD AN AVERAGE OF JUST OVER 2,000 MILES ANNUALLY AND WAS TREATED VERY WELL. THE CAR LOOKS LIKE NEW BUT SCARES ME HALF TO DEATH WHEN I HEAR THIS UNMISTAKABLE LOUD SOUND OF BROKEN,BINDING,LOOSE OR DEFECTIVE PARTS. I AM ABLE TO REPAIR IT BUT WAS HOPING THERE WAS A RECALL DUE TO THE SAME STORY BEING POSTED OVER AND OVER. THIS CAR,EITHER MODEL THE GS OR LS IS AN ACCIDENT WAITING TO HAPPEN. IF YOU ARE A PROSPECTIVE BUYER,PLEASE DRIVE THE CAR SLOWLY THEN TURN IN REVERSE AND IF IT EXISTS THE PROBLEM WILL SOUND OFF IMMEDIATELY. IF BACKING OUT WITH A VERY SLIGHT CURB,THE CAR WILL SOUND MUCH WORSE.FORD IS NOT KNOWN FOR ITS FRONT ENDS OTHER THAN THE FACT THAT ITS CARS AND TRUCKS FRONT ENDS ARE EITHER NEXT TO IMPOSSIBLE TO ALIGN AND/OR ARE VERY EXPENSIVE TO REPAIR. I HAVE NEVER SEEN OR HEARD ANYTHING LIKE THIS IN ANY OTHER CAR MAKER,FORD SHOULD PAY FOR THIS TRAVESTY OF A FRONT END. WITHOUT TAKING A VISUAL I WOULD SAY IT MY CAR NEEDS BOTH UPPER AND LOWER BALL JOINTS,TIE ROD ENDS AND A FULL SUSPENSION CHECK OR REBUILD. IF ANYONE HEARS THIS IN A CAR FROM A DEALER OR ELSEWHERE=DO NOT BUY!!!  *TR","products":[{"type":"Vehicle","productYear":"1998","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":10447085,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/23/2012","dateComplaintFiled":"02/08/2012","vin":"","components":"STEERING,SUSPENSION","summary":"DURING NORMAL DRIVING NOTICED A SQUEAKING AND GROANING NOISE COMING FROM FRONT END OF CAR. STEERING HAS BECOME LOOSE AND WAS TOLD BY A MECHANIC THAT THE BALL JOINTS,SHOCKS,BUSHINGS ARE DRY AND THAT THE VEHICLE CANNOT BE LUBRICATED BECAUSE IT IS SEALED. SEEN OTHER COMPLAINTS ON WEBSITE REGARDING THESE SAME ISSUES.    I HAVE BEEN WARNED THAT THE TIRES COULD FALL OFF AT HIGH SPEEDS CAUSING SERIOUS INJURY OR DEATH.  *TR","products":[{"type":"Vehicle","productYear":"1998","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":10446373,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2010","dateComplaintFiled":"02/03/2012","vin":"","components":"EXTERIOR LIGHTING","summary":"TL* THE CONTACT OWNS A 1998 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE HEADLIGHTS FAILED WHILE DRIVING AT VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE CONTACT WAS INFORMED THAT THE LIGHTING CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 120,000. THE VIN WAS UNAVAILABLE.","products":[{"type":"Vehicle","productYear":"1998","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":10439046,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/08/2011","dateComplaintFiled":"12/08/2011","vin":"2MEFM74W3WX","components":"VEHICLE SPEED CONTROL","summary":"TL* THE CONTACT OWNS A 1998 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE VEHICLE ABNORMALLY ACCELERATED WHILE ATTEMPTING TO PARK WITH THE BRAKES DEPRESSED. THE VEHICLE WAS NOT TAKEN TO THE DEALER AND THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 60,000.   UPDATED 01/13/12*LJ  UPDATED 01/19/12","products":[{"type":"Vehicle","productYear":"1998","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":10412167,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/13/2011","dateComplaintFiled":"07/13/2011","vin":"2MEFM75W9WX","components":"VEHICLE SPEED CONTROL","summary":"TL* THE CONTACT OWNS A 1998 MERCURY GRAND MARQUIS. WHILE THE VEHICLE WAS PARKED THE CONTACT HEARD A LOUD BOOMING NOISE FROM INSIDE HIS HOME. THE CONTACT NOTICED FLAMES UNDERNEATH THE HOOD. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND A REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND A COMPLAINT WAS FILED. THE CONTACT STATED THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 07V336000 (VEHICLE SPEED CONTROL) THAT MAY BE RELATED TO THE FAILURE. THE MANUFACTURER STATED THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 63,000.","products":[{"type":"Vehicle","productYear":"1998","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":10394258,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/07/2010","dateComplaintFiled":"04/05/2011","vin":"2MEFM75W3WX","components":"EXTERIOR LIGHTING","summary":"MY 1998 MERCURY GRAND MARQUIS HEADLIGHTS AS WELL AS TAILIGHTS FAIL. DURING THIS ALL OF A SUDDEN WHILE DRIVING AT NIGHT THE HEADLIGHTS WHILE DRIVING WILL START FLASHING ON AND OFF, THEN JUST COMPLETELY GO OFF, AS WELL AS THE LIGHTS ON THE DOORS AND LIGHT AROUND THE DASH CONTROLS SUCH AS (AC BUTTONS AN KNOBS) THIS HAPPENED RARELY, BUT NOW IT HAPPENED EVERY SINGLE NIGHT. I GOOGLED THIS AND MANY MORE ARE HAVING THE SAME PROBLEM, IT SEEMS AS IF ITS COMMON IN THESE VEHICLES. ON THE FORUMS SOME SAY A LIGHT CONTROL BOX NEEDS REPLACING, AND THEN SOME SAY A HEADLIGHT CONTROL MODULE NEEDS REPLACING. THIS NEEDS TO BE INVESTIGATED. A RECALL NEEDS TO BE FILED FOR THE REPLACING OF THE BAD PART CAUSING THIS ISSUE. THIS CAN CAUSE SERIOUS INJURY TO SOMEONE IF THIS HAPPENS ON A DARK WINDY ROAD.  *TR","products":[{"type":"Vehicle","productYear":"1998","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":10384475,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/18/2011","dateComplaintFiled":"02/25/2011","vin":"","components":"ENGINE AND ENGINE COOLING","summary":"TL* THE CONTACT OWNS A 1998 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE VEHICLE WOULD OVERHEAT ABNORMALLY. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP WHERE THE RADIATOR WAS FLUSHED BUT TO NO AVAIL. THE CONTACT LATER INSPECTED THE VEHICLE AND DISCOVERED THAT THE INTAKE MANIFOLD WAS FRACTURED. THE CONTACT BELIEVED THAT THE FAILURE WAS CAUSED BECAUSE THE INTAKE MANIFOLD WAS DESIGNED USING PLASTIC. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNAVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 64,950.","products":[{"type":"Vehicle","productYear":"1998","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":10361638,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/21/2010","dateComplaintFiled":"10/21/2010","vin":"2MEFM75W8WX","components":"SUSPENSION","summary":"VEHICLE BECAME UNDRIVEABLE DUE TO THE FACT THAT THE AIR SUSPENSION COMPLETELY GAVE OUT AND THE SHOCK ABSORBERS WERE NO LONGER WORKING.  THE APPROXIMATE STARTING TIME TO THIS PROBLEM, WHEN THE COMPRESSOR WAS ACTING UP, WAS BACK IN SEPTEMBER OF 2010.  THE CAR SITS SO LOW TO THE GROUND NOW THAT I WILL HAVE TO GET RID OF IT ALTOGETHER (EITHER HAVE A JUNK YARD BUY IT OR GET RID OF IT AS A PARTS CAR), AS IT'S UNSAFE FOR ME TO DRIVE, LET ALONE HAVE MY DAUGHTER IN.  ALSO, I'M A POOR MOTHER, UNEMPLOYED, WHO DEFINITELY CAN'T AFFORD TO PAY THE LARGE COSTS OF GETTING THIS FIXED.  IN TALKING TO PEOPLE ABOUT THE PROBLEM, IT'S EITHER THE COMPRESSOR HAS GONE BAD, A WIRING PROBLEM, OR A PROBLEM WITH THE ON/OFF SWITCH IN THE TRUNK. *TR","products":[{"type":"Vehicle","productYear":"1998","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":10350908,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/21/2010","dateComplaintFiled":"08/19/2010","vin":"","components":"SERVICE BRAKES, HYDRAULIC","summary":"1998 MERCURY GRAND MARQUIS. CONSUMER STATES FAULTY REAR BRAKE PAD REPLACEMENT *TGW  THE CONSUMER STATED WHEN HIS WIFE APPLIED THE BRAKES FIRMLY, BUT NOT HARD, THE VEHICLE LUNGED FORWARD STRIKING A SIGN AND DAMAGING THE RIGHT FRONT OF THE VEHICLE.  THE CONSUMER LATER DISCOVERED THE BRAKES WERE SPONGY AND FAILED TO EFFECTIVELY STOP THE VEHICLE. THE DEALER INFORMED THE CONSUMER THE SPONGY BRAKES WERE NORMAL. THE CONSUMER WENT TO ANOTHER DEALER AND THEY RESTORED THE BRAKES BACK TO NORMAL OPERATION.  *JB","products":[{"type":"Vehicle","productYear":"1998","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":10307810,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/07/2010","dateComplaintFiled":"02/09/2010","vin":"2MEFM74W0WX","components":"ENGINE AND ENGINE COOLING","summary":"THE PLASTIC INTAKE MANIFOLD IN MY 1998 GRAND MARQUIS HAS CRACKED RESULTING IN ENGINE COOLANT FLUID LEAK AND ENGINE FAILURE. IT IS BEING REPAIRED TODAY. THE CAR HAS APPROXIMATELY 87,000 MILES. I UNDERSTAND THAT THIS OCCURS BECAUSE OF THE MATERIAL USED FOR THE INTAKE MANIFOLD. THE CAR IS IN OTHERWISE VERY GOOD CONDITION. *TR","products":[{"type":"Vehicle","productYear":"1998","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":10294722,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/05/2009","dateComplaintFiled":"12/07/2009","vin":"2MEFM74W0WX","components":"ENGINE AND ENGINE COOLING","summary":"TL*THE CONTACT OWNS A 1998 MERCURY GRAND MARQUIS. WHENEVER THE CONTACT TURNED THE VEHICLE ON HE NOTICED THAT THE CHECK ENGINE LIGHT WOULD APPEAR ON THE DASHBOARD. WHILE EXAMINING THE ENGINE HE ALSO NOTICED THAT ANTI-FREEZE WAS LEAKING ONTO THE ENGINE. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER. THE FAILURE MILEAGE WAS 100,000.","products":[{"type":"Vehicle","productYear":"1998","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":10275820,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/05/2009","dateComplaintFiled":"07/06/2009","vin":"2MEFM74W9WX","components":"ELECTRICAL SYSTEM","summary":"I HAVE HAD ALL OF MY ELECTRICAL COMPONENTS FIXED, THE ALTERNATOR,THE REGULATOR,ALL THE PIG-TAILS,AND A NEW BATTERY. I AM STILL HAVING A PROBLEM WITH THE BATTERY LIGHT COMING ON. I HAVE PAID OUT ALOT OF MONEY TO FIX THE PROBLEM. I AM A TOW TRUCK DRIVER AND I TOW ALOT OF VEHICLES OF THIS MAKE AND MODEL FOR THE SAME REASON. *TR","products":[{"type":"Vehicle","productYear":"1998","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":10239634,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/24/2008","dateComplaintFiled":"08/25/2008","vin":"","components":"SUSPENSION","summary":"TL*THE CONTACT OWNS A 1998 MERCURY GRAND MARQUIS.  WHILE DRIVING APPROXIMATELY 10 MPH, THE CONTACT HEARD A LOUD NOISE AND FELT EXCESSIVE VIBRATION.  THE CONTACT WAS INFORMED BY ANOTHER MOTORIST THAT THE END ROD WAS DISENGAGED UNDERNEATH THE VEHICLE.  THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND IT WAS DISCOVERED THAT THE BALL JOINT WAS THE CAUSE OF THE FAILURE.  THE VEHICLE WAS REPAIRED.  THE CONTACT WAS CONCERNED OF THE SAFETY RISK INVOLVED.  THE VIN WAS UNKNOWN.  THE FAILURE AND CURRENT MILEAGES WERE 90,000.","products":[{"type":"Vehicle","productYear":"1998","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":10221071,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2006","dateComplaintFiled":"03/13/2008","vin":"","components":"STEERING","summary":"98 MERCURY GRAND MARQUIS 50,000 MILES DRIVING 10 MPH THE PS TIEROD END FELL OFF LOSING ALL CONTROL. CAR TOWED TO FORD DEALER ALL TIE ROD ENDS REPLACE WITH GREASABLE ENDS COST $400.00 THIS IS A SEALED TIE ROD END  REQUIRING NO GREASE (MANUFACTURES DEFECT REQUIRING RECALL,I STILL HAVE OLD PARTS. THE CAR HAD JUST BEEN INSPECTED NYS.  *TR","products":[{"type":"Vehicle","productYear":"1998","productMake":"MERCURY","productModel":"MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":10205557,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/14/2007","dateComplaintFiled":"10/13/2007","vin":"2MEFM75W6WX","components":"STEERING,SUSPENSION","summary":"DURING NORMAL DRIVING, HEARD EXTREMELY ALARMING LOUD CREAKING, SQUEAKING NOISES FROM FRONT END. STEERING BECAME SLOPPY AND ERRATIC. TOOK IT TO R&R AUTOMOTIVE IN LEX. PK. MD AND HAD COMPLETE FRONT END REPLACED, DUE TO WORN OUT BALL JOINTS, IDLER ARMS, PITMAN ARMS, TIE RODS, SWAY BAR ENDS WHICH COULD NOT BE LUBRICATED.  REPLACED WITH THOSE EQUIPPED WITH GREASE FITTINGS. $1750.00  *JB","products":[{"type":"Vehicle","productYear":"1998","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":10204575,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2005","dateComplaintFiled":"10/01/2007","vin":"2MEFM75W2WX","components":"VEHICLE SPEED CONTROL","summary":"TL*THE CONTACT OWNS A 1998 MERCURY GRAND MARQUIS.  WHILE DRIVING 60 MPH, THE CRUISE CONTROL WOULD NOT ACTIVATE.  AS OF OCTOBER 1, 2007, THE DEALER HAD NOT INSPECTED THE VEHICLE TO DETERMINE THE CAUSE OF THE FAILURE.  THE MANUFACTURER STATED THAT THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN ID NUMBER 07V336000 (VEHICLE SPEED CONTROL).  THE FAILURE MILEAGE WAS 50,000 AND CURRENT MILEAGE WAS 72,000.","products":[{"type":"Vehicle","productYear":"1998","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":10204322,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/27/2007","dateComplaintFiled":"09/27/2007","vin":"","components":"ENGINE AND ENGINE COOLING","summary":"TL*THE CONTACT OWNS A 1998 MERCURY GRAND MARQUIS.  AFTER DRIVING 65 MPH, THE CONTACT NOTICED FUEL LEAKING FROM THE VEHICLE.  SHE STATED THAT THE INTAKE MANIFOLD CRACKED AND SHE TOOK THE VEHICLE TO THE FORD DEALER.  THE DEALER INFORMED HER THAT THERE WAS A RECALL ON HER VEHICLE, BUT THEY WOULD NOT HONOR IT BECAUSE IT WAS ONLY GOOD FOR SEVEN YEARS.  SHE TOOK THE VEHICLE TO AN INDEPENDENT DEALER AND PAID $850 FOR THE REPAIR.  THE VIN AND ENGINE SIZE WERE UNKNOWN.  THE CURRENT AND FAILURE MILEAGES WERE 113,000.  UPDATED 12/12/2007 *BF  THE CONSUMER STATED THE INTAKE MANIFOLD WAS A DEFECT THAT FORD REFUSED TO PAY FOR THE REPAIRS. THE CONSUMER STATED WOULD LIKE TO BE REIMBURSED FOR REPAIRS. UPDATED 12/12/07  *TR","products":[{"type":"Vehicle","productYear":"1998","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":10200018,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/07/2006","dateComplaintFiled":"08/18/2007","vin":"2MEFM74W7WX","components":"STEERING","summary":"MY 1998 MERCURY GRAND MARQUIS AT SLOW SPEED HAD THE PASSENGER SIDE TIE ROD END FAIL AND FALL OFF CAUSING COMPLETE LOSS OF STEERING. THIS HAPPENED AT A SLOW SPEED LUCKILY NO ACCIDENT. CAR TOWED TO FORD DEALER. REPLACED ALL FOUR TIE ROD ENDS. COST $400.00. CAR HAD 50,000 MILES ,   THIS WAS A FACTORY DEFECT. THIS IS A SEALED UNIT REQUIRING NO GREASE OR MAINTENANCE. I REPLACED WITH GREASED TIE RODENDS.I BELIEVE THIS SHOULD BE A RECALLED PART. *TR","products":[{"type":"Vehicle","productYear":"1998","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":10189290,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/28/2007","dateComplaintFiled":"04/30/2007","vin":"2MEFM74W8WX","components":"ENGINE AND ENGINE COOLING","summary":"PLASTIC INTAKE MANIFOLD CRACKED AND LEAKING COOLANT AROUND THERMOSTAT AREA THAT SQUIRTS OUT UNDER DRIVING CONDITIONS AND POOLS AROUND FUEL INJECTION  AND CONTAMINATES ELECTRONICS AND SERPENTINE BELT AND PULLEYS. COULD LEAK TO OVERHEATING AND ENGINE FAILURE . POOR DRIVING CONDITION.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":10171577,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/22/2006","dateComplaintFiled":"10/23/2006","vin":"2MEFM75W7WX","components":"STEERING","summary":"DT*: THE CONTACT STATED WHILE ENTERING A DRIVEWAY AT 5 MPH, AN UNIDENTIFIED NOISE WAS HEARD.  WHEN ATTEMPTING TO REVERSE OUT OF THE DRIVEWAY, THE REAR WHEELS SPUN.  THE CONTACT TURNED OFF THE IGNITION AND EXITED THE VEHICLE TO INSPECT THE PROBLEM.  THE FRONT RIGHT WHEEL WAS TURNED TO THE RIGHT AND THE LINKAGE WAS LAYING ON THE DRIVE WAY, AND THE FRONT WHEEL WAS STILL POINTED STRAIGHT AND RESPONDED TO THE STEERING WHEEL. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC.  THE MANUFACTURER WAS NOTIFIED.  UPDATED 11/30/2006 -THE FAILURE WAS THE TIE ROD END WHICH FAILED DUE TO LACK OF GREASE.  THE GREASE FITTING COULD NOT BE GREASED.  *NM","products":[{"type":"Vehicle","productYear":"1998","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":10171443,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":1,"dateOfIncident":"07/16/2006","dateComplaintFiled":"10/20/2006","vin":"2MEFM74W0WX","components":"VEHICLE SPEED CONTROL","summary":"DT*: THE CONTACT STATED THE CHECK ENGINE LIGHT WAS ILLUMINATED.  THE VEHICLE WAS INSPECTED BY AN INDEPENDENT MECHANIC BUT WAS UNABLE TO IDENTIFY THE PROBLEM.  THE PROBLEM WAS WITH THE VEHICLE SPEED CONTROLS AS ACCELERATION WAS SLUGGISH AND THE ACCELERATOR PEDAL NEEDED TO BE PUMPED TO INCREASE SPEED.  AT OTHER TIMES THE VEHICLE WOULD ACCELERATE UNCONTROLLABLY FOR NO REASON AND THE ACCELERATOR PEDAL WOULD HAVE TO BE PUMPED BEFORE THE SPEED WOULD REDUCE TO NORMAL. WHILE TRAVELING AT 50 MPH, ON A DRY PAVED ROAD IN CLEAR CONDITIONS, THE VEHICLE ACCELERATED OUT OF CONTROL.  THE CONTACT VEERED LEFT TO AVOID A HEAD ON COLLISION WITH A VEHICLE DIRECTLY AHEAD AND WAS UNABLE TO SLOW OR STOP.  THE VEHICLE ENTERED A FOUR WAY STOP INTERSECTION AND STRUCK THE PASSENGER SIDE OF ANOTHER VEHICLE, THAT WAS PASSING THROUGH THE INTERSECTION FROM LEFT TO RIGHT. THE CONTACT (20 YEARS OLD) WAS INJURED AND THERE WAS ONE FATALITY (AGED 79).  A POLICE REPORT WAS TAKEN AND AN INVESTIGATION WAS CONDUCTED.  A FENCE AND PALM TREE WERE DAMAGED, AND PHOTOS WERE TAKEN.  THE SERVICE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE NAME AND ADDRESS LISTED IS FOR THE ATTORNEY OF THE CONTACT. THE CONTACT WAS JOSE GARCES, OF P.O. BOX 126, DONNA TEXAS.","products":[{"type":"Vehicle","productYear":"1998","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":10164002,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/31/2006","dateComplaintFiled":"07/31/2006","vin":"2MEFM75W5WX","components":"POWER TRAIN","summary":"DT*: THE CONTACT STATED THAT THE VEHICLE SHIFTED INTO REVERSE AFTER IT WAS PUT IN TO PARK.  THERE WAS NO ACCIDENT INVOLVED.  THE CONTACT BELIEVES THIS IS A MANUFACTURING DEFECT AND NOT SOMETHING CAUSED BY WEAR AND TEAR.  THIS WAS THE FIRST OCCURRENCE AND THE VEHICLE HAS NOT BEEN INSPECTED BY A DEALER.  UPDATED 8/16/2006 - *NM","products":[{"type":"Vehicle","productYear":"1998","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":10156305,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/06/2006","dateComplaintFiled":"04/27/2006","vin":"2MEFM75W3WX","components":"ENGINE AND ENGINE COOLING","summary":"DT*:  THE CONTACT STATED WHILE DRIVING 45 MPH STEAM WAS NOTICED COMING FROM UNDER THE HOOD.  THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DETERMINED TO HAVE A CRACK IN THE INTAKE MANIFOLD.","products":[{"type":"Vehicle","productYear":"1998","productMake":"MERCURY","productModel":"MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":10150850,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/18/2005","dateComplaintFiled":"02/09/2006","vin":"2MEFM74W6WX","components":"ENGINE AND ENGINE COOLING","summary":"1998 GRAND MARQUIS OVERHEATED AND MANIFOLD WAS LEAKING. *TS  *JB","products":[{"type":"Vehicle","productYear":"1998","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":10142445,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/08/2005","dateComplaintFiled":"11/10/2005","vin":"4M2ZU54E3WU","components":"SUSPENSION,ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL","summary":"AFTER ONLY OWNING MY VEHICLE FOR 8 MONTHS, AND BEING TOLD IT WAS IN PERFECT CONDITION, IN A MATTER OF 3 DAYS, MANY PROBLEMS OCCURRED.  MY 4WD LIGHTS BEGAN FLASHING, ALONG WITH THE CHECK ENGINE LIGHT.  WHEN ACCELERATING UPHILL, THE TEMPERATURE GAUGE RAISES TO HIGH IN A MATTER OF SECONDS AND THE CHECK GAUGE LIGHT COMES ON.  THE CAR BEGAN DYING, THE IDLE DROPPING AT SLOW SPEEDS, AND EVEN DIED IN MID DRIVING DOWN THE HIGHWAY, LEAVING ME TO VEER TOWARDS THE EDGE OF THE ROAD WITH NO POWER STEERING.  I TOOK THE CAR TO A DEALERSHIP, THAT WAS SUPPOSED TO HONOR MY EXTENDED WARRANTY, I PAID $1200 FOR.  MY ESTIMATE CAME UP TO ALMOST $3000 WITH THE WARRANTY ONLY OPTING TO COVER $ 300.  THE PROBLEMS AS DESCRIBED BY THE MECHANIC WERE: THROTTLE POSITION SENSOR: $680, SLACK IN BOTH LOWER BALL JOINTS (NEED REPLACING): $625, ELECTRICAL AND RELATED REPAIRS: $ 215, SENSOR FOR FRONT AND REAR INTERNAL FAILURE $ 700, T/CASE MOTOR $725.  I COME TO FIND OUT THAT THE 4WD ON MY VEHICLE PURCHASED ONLY FOR THAT REASON WITH WINTER COMING DOESN'T EVEN WORK, THE WHOLE THING NEEDS REBUILT.  I'VE NEVER EVEN USED IT. I PAID ALL I COULD $900, AND GOT THE CAR BACK JUST TO HAVE IT RESPONDING THE SAME WAY, VIRTUALLY UN-DRIVABLE. AFTER VIEWING SEVERAL WEBSITES, THE FORD/MERCURY WEBSITE LISTED NO RECALLS AND COMPLAINTS FOR MY VEHICLE, BUT ALLDATA.COM LISTED THE THROTTLE POSITION, AND THE SAME 4WD PROBLEMS I'M HAVING; PLUS MINOR ONES I FAILED TO MENTION TO THE MECHANIC, SUCH AS THE REAR SEAT POSITIONING WILL NOT RECLINE,  WHISTLING FROM THE WHEEL WELL ETC...  I AM VERY DISAPPOINTED IN MY FINDINGS, AND FIND MY SELF IN QUESTION AS TO KEEP THE PIECE OF JUNK, OR BUY A NEW CAR.  DID I GET SCREWED BY THE DEALER WHO SOLD IT TO ME, ALONG WITH MY \"FAKE\" EXTENDED WARRANTY?  IS THERE ANY POSSIBILITY THE MANUFACTURER CAN PARTAKE IN THE REPAIRS?  I ALREADY KNOW SIMILAR PROBLEMS ARE HAPPENING TO OTHER OWNERS OF THE 1998 MERCURY MOUNTAINEER. *JB","products":[{"type":"Vehicle","productYear":"1998","productMake":"MERCURY","productModel":"MERCURY","manufacturer":"Ford Motor Company"}]},{"odiNumber":10137901,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/13/2005","dateComplaintFiled":"09/27/2005","vin":"2MEFM74W8WX","components":"ENGINE AND ENGINE COOLING","summary":"THE INTAKE MANIFOLD ON MY GRAND MARQUIS CRACKED AN CAUSED MY CAR TO RUN HOT AN I HAD TO REPLACE IT. I  HAVE 1998 MERQURY GRAND MARQUIS I REPLACED IT ON THE 9-14-05. *JB","products":[{"type":"Vehicle","productYear":"1998","productMake":"MERCURY","productModel":"MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":10136926,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/17/2005","dateComplaintFiled":"09/19/2005","vin":"4M2ZV1111WD","components":"ELECTRICAL SYSTEM","summary":"TWICE WHEN WE HAVE STARTED TO BRAKE, THE ENGINE HAS SPEEDED UP TO VERY HIGH RPMS.  ON SAT. 9/17/05 AS I TRIED TO STOP THE ENGINE REVVED SO HIGH THAT I COULD NOT STOP THE VANS FORWARD PROGRESS WITH MY FOOT ON THE BRAKE.  I ALMOST HIT THE CAR IN FRONT OF ME BUT WAS ABLE TO SQUEEZE BY. VERY SCARY.  MY WIFE HAD IT HAPPEN WHEN SHE WAS ON AN ICY ROAD AS SHE STARTED TO BRAKE THE ENGINE STARTED REVVING UP.  THE ONLY THING THAT WILL WORK IN THIS SITUATION IS TO TRY & SHIFT IT INTO NEUTRAL BUT IT HAPPENS SO FAST THERE ISN'T MUCH TIME TO REACT.  IF IT HAPPENS IN THE RIGHT SITUATION IT COULD BE VERY DISASTROUS.    *NM","products":[{"type":"Vehicle","productYear":"1998","productMake":"MERCURY","productModel":"MERCURY","manufacturer":"Ford Motor Company"}]},{"odiNumber":10130551,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2002","dateComplaintFiled":"07/29/2005","vin":"1MEFM66L4WK","components":"ELECTRICAL SYSTEM","summary":"DT: THE  CONSUMER STATED THAT ON 1998 MERCURY MYSTIQUE  ALTERNATOR FAILED. THE ALTERNATOR WAS REPLACED IN OCTOBER 1, 2002. CURRENTLY, AGAIN THE ALTERNATOR NEEDED TO BE REPLACED   THE FIRST TIME THE ALTERNATOR WAS NOT COVERED UNDER THE WARRANTY AND THE MILEAGE WAS 64,965 MILES  ON THE CAR.  CURRENTLY.  3 YEARS LATER THE ALTERNATOR NEEDED REPLACED.  THE VEHICLE IS AT THE PRIVATE MECHANIC TO BE FIXED. THE ALTERNATOR THAT WAS REPLACED IN 2002 WAS NOT UNDER WARRANTY EITHER. THE OWNER WAS DRIVING THE DIED.  THE OWNER HAD TO PAY $700.00 FOR THE REPAIR BILL ON THE FIRST ALTERNATOR.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"MERCURY","productModel":"MERCURY","manufacturer":"Ford Motor Company"}]},{"odiNumber":10126197,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/26/2000","dateComplaintFiled":"07/15/2005","vin":"2MEFM75W3WX","components":"ENGINE AND ENGINE COOLING,VEHICLE SPEED CONTROL","summary":"DT:  THE CALLER SAID HER CAR BURNED UP IN 2000.  NOW SHE IS FINDING OUT ABOUT THE INVESTIGATION INTO THE CRUISE CONTROL FIRES.  SHE BELIEVES THAT THE CAR SHOULD BE INCLUDED.  AT THE TIME SHE WAS TOLD TO CALL THE INSURANCE COMPANY, THEY SAID TO CALL MANUFACTURER, AND SHE WAS GETTING THE RUN AROUND.  SHE SAW ON CNN AND THE NEWSPAPER ABOUT THE CURRENT PROBLEM THEY ARE HAVING AND WANTED SOMEONE TO HELP HER.  THERE IS A FIRE REPORT.  *AK  THE VEHICLE FIRE WAS CONTAINED TO THE ENGINE COMPARTMENT AND DASH AREA.   *SC  *JB","products":[{"type":"Vehicle","productYear":"1998","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":10126657,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/25/2005","dateComplaintFiled":"06/27/2005","vin":"1MEFM6531WK","components":"TIRES","summary":"DT: HAD A BLOWOUT ON THE FRONT LEFT TIRE, THE WHOLE TIRE CAME COMPLETELY APART AND THE TREAD HAD SHREDDED. *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"MERCURY","productModel":"MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":10119983,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/15/2004","dateComplaintFiled":"06/08/2005","vin":"4M2ZU55P1WU","components":"SEATS","summary":"DT: A BROKEN ROD UNDER THE DRIVER'S SEAT ALLOWED THE SEAT TO ROCK BACK AND FORTH.  IT FELT LIKE THE SEAT MAY BREAK COMPLETELY AND CAUSE THE SEAT TO COLLAPSE BACKWARDS.  A  SEAT BOLT RECALL WAS DONE IN 2003.  *NM  CONSUMER BOUGHT A NEW SEAT TRACK AND PUT IT ON THEMSELVES.*SB","products":[{"type":"Vehicle","productYear":"1998","productMake":"MERCURY","productModel":"MERCURY","manufacturer":"Ford Motor Company"}]},{"odiNumber":10116799,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"01/10/2005","dateComplaintFiled":"04/12/2005","vin":"2MEFM74W1WX","components":"ENGINE AND ENGINE COOLING","summary":"1) NORMAL DRIVING USAGE;  2) PLASTIC INTAKE MANIFOLD CRACKED, OVERHEATING CAR;  3) PART WILL HAVE TO BE REPLACED $590 FROM FORD MOTOR COMPANY.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":10114613,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/18/2004","dateComplaintFiled":"03/24/2005","vin":"2MEFM74W9WX","components":"ENGINE AND ENGINE COOLING","summary":"FALIURE HAS NOT HAPPENED YET BUT HAS THE POTENTIAL WITH ALL OF THE OTHER 1998 MERCURY GRAND MARQUIS.  PLASTIC INTAKE MANIFOLDS ARE DEFECTIVE FROM FORD AND CAUSE COOLANT LOSS.  THIS CAN CAUSE ENGINE DAMAGE AND POSSIBLE ENGINE FAILURE.  RECALL APPLYING TO FLEET VEHICLES SHOULD APPLY TO PRIVATE USE VEHICLES AS WELL.  AVERAGE REPAIR COSTS BETWEEN 700-1000 DOLLARS.","products":[{"type":"Vehicle","productYear":"1998","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":10111468,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/10/2005","dateComplaintFiled":"03/15/2005","vin":"2MEFM75W7WX","components":"STEERING","summary":"WHILE DRIVING 18 MPH THE FRONT PASSENGER SIDE TIE ROD BROKE. AS A RESULT, THE STEERING FAILED. NO IMPACT REPORTED.*AK  DEALER REPLACED PASSENGER AND DRIVER'S SIDE OUTER TIE ROD END, AND PASSENGER SIDE INNER TIE ROD AND SLEEVE.   *TT","products":[{"type":"Vehicle","productYear":"1998","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":10113215,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/03/2005","dateComplaintFiled":"03/01/2005","vin":"2MEFM75W3WX","components":"SUSPENSION","summary":"THE FRONT UPPER BALL JOINTS WERE SQUEAKING DUE TO DRYNESS,WHICH CONSUMER HAS BEEN INFORMED THAT THEY CAN BREAK AND CAUSE THE WHEELS TO FALL OFF.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":10111012,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2004","dateComplaintFiled":"01/18/2005","vin":"2MEFM74W8WX","components":"ENGINE AND ENGINE COOLING","summary":"ON THREE SEPARATE OCCASIONS THE VEHICLE HAS STALLED WHILE DRIVING ON THE HIGHWAY.  *NM  EACH TIME THIS HAPPENED THE VEHICLE COULD NOT BE RESTARTED AND HAD TO BE TOWED TO THE NEAREST GARAGE.  THE DEALER INFORMED THE CONSUMER THAT SERVICE BULLETIN 12950 AS ISSUED IN 1999 IDENTIFYING A FIX FOR THIS PROBLEM.  SINCE THE CONSUMER'S VEHICLE WAS NO LONGER UNDER WARRANTY HE WAS FORCED TO PAY FOR THE REPAIR.  *NM","products":[{"type":"Vehicle","productYear":"1998","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":10104447,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/22/2004","dateComplaintFiled":"12/24/2004","vin":"2MEFM74W8WX","components":"ELECTRICAL SYSTEM","summary":"ELECTRICAL SHORT ON 1998 MERCURY GRAND MARQUIS CAUSES ENGINE TO STALL AT HIGHWAY SPEEDS.  POWER BRAKES AND STEERING NOT OPERABLE WHEN ENGINE STALLS.    CANNOT RESTART ENGINE WHEN CONDITION OCCURS.   CAR TOWED ALL THREE TIMES.  PROBLEM DOCUMENTED IN FORD SERVICE BULLITIN 12950.    PROBLEM OCCURED 3 TIMES:    NOVEMBER 2003  OCTOBER 2004  NOVEMBER 2004.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":10089991,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/07/2004","dateComplaintFiled":"11/01/2004","vin":"2MEFM75W2WX","components":"ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM,AIR BAGS","summary":"WHILE DRIVING VEHICLE STALLED.  CONSUMER USED A STARTER BATTERY KIT TO RESTART THE VEHICLE OR CONTACTED AAA TO HAVE THE VEHICLE TOWED. THE AAA REPRESENTATIVE INDICATED THAT THE STALLING MAY BE DUE TO ENGINE MOTOR FAILURE.  DEALERSHIP AND  SEARS RETAIL STORE PERFORMED A DIAGNOSTIC TEST, BUT NO FAILURE CODE WAS FOUND. ALSO , THE BATTERY AND AIR BAG WARNING LIGHT CAME ON.   THIS FAILURE ALMOST CAUSED REAR END COLLISION.*AK  OWNER IS AN EX PHILADELPHIA EAGLE FOOTBALL PLAYER NAMED CURTIS BUNCH-BLACK.   *TC","products":[{"type":"Vehicle","productYear":"1998","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":10089797,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/26/2004","dateComplaintFiled":"08/26/2004","vin":"2MEFM75W2WX","components":"ENGINE AND ENGINE COOLING","summary":"INTERMITTENTLY WHILE DRIVING AT HIGHWAY  SPEED VEHICLE STALLED.  THIS CAUSED THE LOSS OF STEERING AND THE BRAKES. VEHICLE WAS TOWED TO THE DEALERSHIP,  THEY CHARGED $750.00, AND  PROBLEM RECURRED.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":10081045,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/24/2004","dateComplaintFiled":"07/14/2004","vin":"2MEFM74W8WX","components":"ENGINE AND ENGINE COOLING","summary":"1.  CHECK ENGINE LIGHT CAME ON AND REMAINED ON CONSTANTLY.  2.  LIGHT BEGAN TO BLINK FOR A WHILE THEN REMAIN ON AGAIN.        THE  CAR SUDDENLY KILLED IN A VERY DANGEROUS SITUATION (WHILE IN THE MIDDLE LANE OF INTERSTATE  TRAFFIC WITH NO SHOULDER)  3.  PROBLEM WAS DETERMINED TO BE THE INTAKE MANIFOLD.  WE WERE ADVISED THAT THIS PART BREAKS OFTEN AND IN FACT A RECALL WAS ISSUED BUT ONLY ON POLICE CARS!  THE AVERAGE CONSUMER IS LEFT TO FEND FOR THEMSELVES FOR THIS EXPENSIVE PART.  A PIECE OF PLASTIC COSTING UPWARDS OF $500 ONLY FOR THE PART.  UPON REPLACEMENT WE WERE TOLD BY OUR MECHANIC THAT THIS HAS BEEN A PROBLEM PART IN THESE VEHICLES; AND WHEN THE PART WAS RECEIVED IT WAS DISCOVERED THAT FORD HAD CHANGED THE CONSTRUCTION TO INCLUDE METAL( IN THE AREA THAT USUALLY BREAKS) IN WHAT WAS PREVIOUSLY AN ALL PLASTIC PART.  WE DO NOT HAVE THE OLD PART, AND I DON'T SUSPECT THAT THE MECHANIC KEPT IT EITHER.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":10079925,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2004","dateComplaintFiled":"06/23/2004","vin":"","components":"ENGINE AND ENGINE COOLING","summary":"PROBLEMS WITH INTAKE MANIFOLD BEING CRACKED.   *MR   THE CONSUMER FELT THAT THE SAME RECALLS FOR THE CROWN VICTORIA'S AND THUNDERBIRD'S SHOULD ALSO APPLY TO THE MERCURY GRAND MARQUIS BECAUSE THEY WERE MANUFACTURED BY THE SAME COMPANY.  THE INTAKE MANIFOLD CRACKED AND WAS REPLACED.  THE CONSUMER REQUESTED REIMBURSEMENT FOR THE MONIES SPENT FOR REPAIR.   *SC","products":[{"type":"Vehicle","productYear":"1998","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":10066826,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"04/01/2004","vin":"2MEFM75W4W6","components":"ENGINE AND ENGINE COOLING","summary":"CONSUMER WAS EXPERIENCING PROBLEMS WITH THE COOLING SYSTEM BUT WASN'T INCLUDED IN THE RECALL.  *PH  THE CONSUMER HAD TO ANTI-FREEZE TO THE VEHICLE ON A CONTINUOUS BASIS.  THE CONSUMER WAS THEN INFORMED THERE WAS A DEFECT WITH THE 4.6L V8 ENGINES. THE MANUFACTURER USED CARBON FIBER INTAKE MANIFOLDS ON THE ENGINES.  DUE TO THE HEAT, THE CARBON FIBER INTAKE WOULD CRACK WHICH CAUSED A LOST OF COOLANT. THE CONSUMER TOLD THERE WAS A RECALL, BUT ON;Y FOR POLICE VEHICLE'S.  *JB","products":[{"type":"Vehicle","productYear":"1998","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":10055958,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"01/28/2004","vin":"2MEFM75W3WX","components":"SERVICE BRAKES, HYDRAULIC","summary":"REAR BRAKES DID NOT MATCH. WHILE TRAVELING AT 35-50 MPH  DRIVER APPLIED THE BRAKES AND  BRAKE PEDAL WAS HARD. DRIVER HEARD A GRINDING NOISE IN THE REAR.  TOOK VEHICLE TO A MECHANIC, AND MECHANIC REPLACED  2 REAR ROTORS AND 2 REAR BRAKE PADS. ALSO MECHANIC DETERMINED THE RIGHT REAR BRAKES HAD A DIFFERENT BRAKING SYSTEM THAN THE LEFT. *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"MERCURY","productModel":"MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":10044229,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"11/19/2003","vin":"2MEFM75W6WX","components":"EXTERIOR LIGHTING","summary":"HEADLIGHT LENSES MALFUNCTIONED DUE TO FROST ON THE OUTSIDE LENS.  THE CONSUMER'S VEHICLE WAS ALMOST INVOLVED IN A COLLISION DUE TO LACK OF VISIBILITY.   *AK   THE CONSUMER WAS UNABLE TO SEE FAR DOWN THE ROAD WHICH WOULD NORMALLY BE FINE AND NARROWLY AVOIDED HITTING A PARKED VEHICLE AND HAD TO USE THE HIGH BEAMS.  WHEN THE HIGH BEAM LIGHTS WERE USED, ONCOMING VEHICLES DID NOT SIGNAL THE CONSUMER TO SWITCH BACK TO THE LOW BEAMS.   *SCC   *JB","products":[{"type":"Vehicle","productYear":"1998","productMake":"MERCURY","productModel":"MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":10046563,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"11/07/2003","vin":"2MEFM75W4WX","components":"ENGINE AND ENGINE COOLING,VEHICLE SPEED CONTROL","summary":"LTR FM LOUIS HETTINGER(KY) OWNER OF A 1998 MERCURY GRAND MARQUIS 4-DOOR VEHICLE QUESTION IF VEHICLE  SHOULD BE RECALLED BECAUSE OF FAST IDLE.   *MR   THE IAC VALVE WAS REPLACED ON THE VEHICLE BUT DID NOT HELP THE PROBLEM.  THE SERVICE DEALER STATED THAT THERE WAS NOTHING ELSE THEY COULD DO TO RESOLVE THE ISSUE.  THERE WERE OTHER CONSUMERS WHO EXPERIENCED THE SAME PROBLEM.  (THERE WAS A FAST IDLE UPON START UP AND THE VEHICLE WOULD SLOW DOWN AT SHORT NOTICE.  WHEN THE PROBLEM OCCURRED, THERE WAS NO WAY TO CONTROL THE VEHICLE)   *SCC  *JB","products":[{"type":"Vehicle","productYear":"1998","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":10042733,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/09/2003","dateComplaintFiled":"11/05/2003","vin":"","components":"EQUIPMENT","summary":"JACK WARNING LABEL DOES NOT MEET FVMSS SAFETY STANDARDS.   *AK   REFER TO RECALL NO.#  00V200000.   *SCC  *JB","products":[{"type":"Vehicle","productYear":"1998","productMake":"MERCURY","productModel":"MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":10043921,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"10/12/2003","vin":"2MEFM75W3WX","components":"STEERING,SUSPENSION,SERVICE BRAKES, HYDRAULIC","summary":"PROBLEMS WITH UPPER AND LOWER BALL JOINTS AND TIE RODS.*MR     THE PARTS WERE REPLACED, SOME OF THEM TWICE. FORD PUT UNGREASED PARTS ON. EVENTUALLY THEY DRIED OUT AGAIN AND STARTED SQUEAKING. IF NOT REPLACED THEY WOULD POSSIBLY BREAK WHICH COULD CAUSE THE DRIVER TO LOSE CONTROL, POSSIBLY CAUSING INJURY OR DEATH.     *PH   THE FRONT BRAKES WERE RESURFACED.  *JB","products":[{"type":"Vehicle","productYear":"1998","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":10042082,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2003","dateComplaintFiled":"10/01/2003","vin":"","components":"POWER TRAIN","summary":"DEALER REPLACED  AUTOMATIC TRANSMISSION AT 49000 MILES  AT  COST  $1,800 TO THE CONSUMER. *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":10040714,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/12/2003","dateComplaintFiled":"09/26/2003","vin":"","components":"POWER TRAIN","summary":"OWNER CAN NOT TELL WHAT GEAR THE VEHICLE IS IN WHEN DRIVING. CONSUMER  NOTIFIED THE DEALERSHIP. *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"MERCURY","productModel":"MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":10031894,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/28/2003","dateComplaintFiled":"09/15/2003","vin":"2MEFM75W2X6","components":"SEAT BELTS","summary":"CONSUMER STATED THE PASSENGER'S SIDE FRONT SEAT BELT RETRACTOR WILL NOT RELEASE THE BELT.  THE CONSUMER TRIED PULLING THE SEAT BELT OUT OF RETRACTOR, INSTEAD THE SEAT BELT BEGAN TO RETRACT TIGHTER AND TIGHTER.  CONSUMER HAD TO BE CUT OUT OF SEAT BELT.  *AK    CONSUMER HAD TO CUT THE SEAT BELT TO BE RELEASED. THERE WERE TWO RECALLS PERTAINING TO THE SEAT BELTS BUT THE CONSUMER'S VEHICLE WASN'T INCLUDED.   *PH  *JB","products":[{"type":"Vehicle","productYear":"1998","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":10030343,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/14/2002","dateComplaintFiled":"07/29/2003","vin":"2MEFM75W4WX","components":"STRUCTURE","summary":"THE WHOLE CAR WOULD RATTLE IF YOU WOULD HIT A BUMP LIKE IT WAS GOING TO FALL APART TOOK IT TO A TRUSTED REPAIR SHOP THEY SAID IT WAS BODY MOUNTS THE CAR ONLY HAD 15,000 MILES ON IT THE DEALER SAID THAT THE BODY MOUNTS ARE NOT UNDER WARRANTY THEN I HAD TO PAY $900.00 TO REPLACE THEM. I AM VERY UPSET AND WILL NEVER BUY ANOTHER FORD PRODUCT!!!!*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":10021561,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"06/03/2003","vin":"","components":"STEERING,SUSPENSION","summary":"THE INNER AND OUTER TIE ROD ENDS HAVE BEEN REPLACED AS WELL AS THE UPPER AND LOWER BALL JOINTS.  *MR   *SCC  *NLM","products":[{"type":"Vehicle","productYear":"1998","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":10014437,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/06/2003","dateComplaintFiled":"04/16/2003","vin":"1MELM6537WK","components":"ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM,STRUCTURE","summary":"MY TRUNK ON MY 1998 MERCURY MYSTIQUE LEAKS WATER WHEN IT RAINS, PASSENGER WINDOW SWITCH DOES NOT WORK,MY CAR HAS JUMPED TIMING TWICE IN A MONTH AND WAS STUCK ON THE INTERSTATE THE SECOND TIME AND HAD TO CALL A TOW TRUCK, HAD TO REPLACE THE WATER PUMP AND BUY THE TIMING KIT TWICE. NOT COUNTING ON ALL THE RECALLS ON THIS CAR WHEN I BOUGHT IT IN 1998 NEW. THE CAR IS IN MY HUSBANDS NAME... WHICH IS MARVIN MINOR. I REALLY DO LIKE MY CAR, BUT IT HAS BEEN A DISAPPOINTMENT TO ME.   8NLM","products":[{"type":"Vehicle","productYear":"1998","productMake":"MERCURY","productModel":"MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":10000643,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/30/2002","dateComplaintFiled":"12/30/2002","vin":"2MEFM75W8WX","components":"EXTERIOR LIGHTING","summary":"LIGHT SWITCH FAILS WHILE LIGHTS ARE ON HIGH BEAM FOR ONE TO TWO HOURS. HAS HAPPENED FOUR TIMES WHILE DRIVING AT 70 MPR ON INTERSTATE 95.ALL INTERIOR AND EXTERIOR LIGHTS BLINK OFF, THEN BACK ON, THEN OFF SEVERAL TIMES BEFORE PULLING TO SIDE OF ROAD... HAS NOT HAPPENED WHILE USING LOW BEAMS. STRIKES FEAR IN ME AND FAMILY EACH TIME IT HAPPENS... I UNDERSTAND IT COMMON TO MY YR AND MAKE...WHAT TO DO??","products":[{"type":"Vehicle","productYear":"1998","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":8021017,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/15/2002","dateComplaintFiled":"10/17/2002","vin":"2MEFM75W9WX","components":"STEERING","summary":"CONSUMER STATES WHILE DRIVING DOWN A ROAD TIE ROD FELL DOWN AND CONSUMER LOST CONTROL OF VEHICLE, WHEELS WERE LOOSE COULD NOT STEER. TOOK TO DEALER, DEALER STATED TIE ROD WAS WORE AND FELL OFF.  PLEASE PROVIDE ANY FURTHER INFORMATION.     TS","products":[{"type":"Vehicle","productYear":"1998","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":8019544,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/27/2002","dateComplaintFiled":"09/26/2002","vin":"2MEFM75W1WX","components":"EXTERIOR LIGHTING","summary":"CONSUMER STATES THAT THE EXTERIOR OF THE HEADLIGHTS ARE FOGGING UP, CAUSING POOR VISIBILITY.","products":[{"type":"Vehicle","productYear":"1998","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":8017097,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/21/2002","dateComplaintFiled":"08/23/2002","vin":"2MEFM75W8WX","components":"ENGINE AND ENGINE COOLING","summary":"WHILE DRIVING AT 50MPH ON FLAT SURFACE AND WITH NO WARNING VEHICLE SHUT OFF.   CONSUMER HAD TO PULL OVER. *AKCONSUMER LOOKED THROUGH THE MANUAL AND FOUND AN ARTICLE EXPLAINING WHAT TO DO WHEN THE VEHICLE IS BUMPED AND FUEL SHUT OFF.  THE VEHICLE WAS NEVER BUMPED.  CONSUMER FOLLOWED THE INSTRUCTIONS AND THE VEHICLE STARTED BACK UP IMMEDIATELY AND HAS BEEN RUNNING SINCE.  *JG","products":[{"type":"Vehicle","productYear":"1998","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":765035,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"08/01/2002","vin":"","components":"AIR BAGS","summary":"AIRBAG DID NOT DEPLOY, HIGHWAY CRASH, TRAVELLING AT 65 MILES PER HOUR.  FRONT DRIVER'S SIDE DAMAGE, HAVEN'T HEARD A $ AMOUNT FROM INSURANCE YET.  SEAT BELT SAVED MY SON'S LIFE.  NO AIRBAG DEPLOYMENT. *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":8013878,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/16/2002","dateComplaintFiled":"07/15/2002","vin":"PLEASE PROV","components":"SEAT BELTS","summary":"SEATBELT WILL NOT LATCH INTO BUCKLE, CAUSING IT TO BE USELESS IN  EVENT OF A CRASH. CAUSE UNKNOWN. DEALER NOTIFIED.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"MERCURY","productModel":"MERCURY","manufacturer":"Ford Motor Company"}]},{"odiNumber":566457,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/15/2000","dateComplaintFiled":"07/08/2002","vin":"2MEFM75W1WX","components":"SERVICE BRAKES, HYDRAULIC","summary":"CONSUMER STATED WHILE DRIVING A CHATTER NOISE COULD BE HEARD, UPON INSPECTION OF THE VEHICLE, CONSUMER NOTICED THAT THE RIGHT REAR BRAKE CALIPER PISTON WAS ALMOST FULLY OUT OF ITS CYLINDER AND JAMMED SLIGHTLY IN A COCKED POSITION, THE INNER BRAKE PAD LINING WAS COMPLETELY WORN AWAY WITH ITS METAL MOUNT GRINDING AWAY INTO THE BRAKE DISC, CONSUMER TOOK THE VEHICLE TO THE DEALER AND HAD THE 2 REAR DISC AND RIGHT REAR CALIPER REPLACED, CONSUMER BELIEVES THERE IS A SERIOUS DESIGN FLAW WITH THE ABS-TRAC CONTROL BRAKE SYSTEM THAT WOULD CAUSE SUCH A FAILURE.*JB","products":[{"type":"Vehicle","productYear":"1998","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":566115,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/10/2001","dateComplaintFiled":"06/18/2002","vin":"","components":"TIRES","summary":"THE CONSUMER EXPRIENCED PROBLEMS WITH GOODYEAR EAGLE (P225/50R16 EAGLE LS 706449034) AND (P225/60R16 EAGLE LS BSB 706517492) TIRE TREAD DELAMINATION.  *TT  *SCC","products":[{"type":"Vehicle","productYear":"1998","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"},{"type":"Tire","productYear":"9999","productMake":"GOODYEAR","productModel":"EAGLE","size":null,"manufacturer":"Goodyear Tire & Rubber Company"}]},{"odiNumber":8009261,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2002","dateComplaintFiled":"05/06/2002","vin":"2MEFM75W7WX","components":"POWER TRAIN","summary":"WHILE TRAVELING ON HIGHWAY TRANSMISSION VIBRATED AND ROCKED BACK  AND FORTH.  DEALERSHIP IS AWARE OF  PROBLEM.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"MERCURY","productModel":"MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":8003718,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/05/2002","dateComplaintFiled":"02/07/2002","vin":"2MEFM74WOWX","components":"STEERING","summary":"WHILE DRIVING 5MPH AND BACKING INTO DRIVEWAY INNER TIE ROD CONNECTION BROKE ON RIGHT WHEEL.  DEALER CONTACTED.*AK  *TT","products":[{"type":"Vehicle","productYear":"1998","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":757229,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"01/23/2002","vin":"2MEFM75W8WX","components":"SEAT BELTS","summary":"SEAT BELT RETRACTION ON BOTH DRIVER & PASSENGER SIDE IS EXTREMELY SLUGGISH. CONSEQUENTLY, THE BELT SLACK FREQUENTLY GETS CAUGHT IN THE DOOR WHEN IT'S CLOSED, AND THUS PROVIDES NO PROTECTION FOR OCCUPANTS IF A CRASH OCCURRED. I COMPLAINED TO FORD DEALERS BUT THEY CLAIMED WARRANTY WAS ONLY PROVIDED UP TO 5/50,000 ON SAFETY EQUIPMENT. IN MY OPINION, THIS DEFECT IS NO DIFFERENT THAN SEAT ANCHORS COMING LOOSE AND THE BELT RETRACTORS SHOULD BE REPLACED AT THE DEALERS EXPENSE. I WOULD APPRECIATE YOUR RESPONSE.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":8001910,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2001","dateComplaintFiled":"01/10/2002","vin":"N/A","components":"SEAT BELTS","summary":"DRIVER'S AND PASSENGER'S SEAT BELTS DO NOT RETURN TO  RETRACTING MECHANISM AFTER USE.  PLEASE GIVE ANY FURTHER DETAILS.   *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"MERCURY","productModel":"MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":899994,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/07/2001","dateComplaintFiled":"12/07/2001","vin":"2MEFM75W9WX","components":"VISIBILITY","summary":"WINDSHIELD WIPER MOTOR IS NOISY.  WINDSHIELD WIPERS ARE SCRAPING WINDSHIELD. MECHANIC INSPECTED MOTOR, AND SAID IT NEEDED TO BE REPLACED.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":898758,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2001","dateComplaintFiled":"11/05/2001","vin":"2MEFM75W9WX","components":"ELECTRICAL SYSTEM","summary":"WHILE DRIVING AT NIGHT BATTERY LIGHT ON THE INSTRUMENT PANEL WILL ILLUMINATE FOR FIVE TO TEN  SECONDS INTERMITTENTLY.   DEALERSHIP HAS EXAMINED VEHICLE, BUT COULD NOT REPRODUCE THE PROBLEM.  PLEASE PROVIDE ANY ADDITIONAL INFORMATION / ATTACHMENTS.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":898316,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"10/26/2001","vin":"","components":"ENGINE AND ENGINE COOLING","summary":"WHILE TRAVELING IN TRAFFIC VEHICLE STALLED WITHOUT ANY INIDCATION, AND LOST ABILITY TO STEER AND BRAKE . THIS HAS OCCURRED 6 TIMES IN  LAST 3 MONTHS. PLEASE PROVIDE FURTHER INFORMATION.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":897714,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/11/2001","dateComplaintFiled":"10/15/2001","vin":"2MEFM75W2WX","components":"STEERING","summary":"STEERING WHEEL LOCKED UP WHILE DRIVING AT 3-5 MPH.  VEHICLE TOWED TO A DEALER, AND INFORMED CONSUMER THAT STEERING GEAR BOX HAD TO BE REPLACED. REPAIRS MADE UNDER WARRANTY. *AK  *JB","products":[{"type":"Vehicle","productYear":"1998","productMake":"MERCURY","productModel":"MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":897635,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/06/2001","dateComplaintFiled":"10/11/2001","vin":"2MEFMM65WRW","components":"EXTERIOR LIGHTING","summary":"WAS TRAVELING ABOUT 60MPH ON A PAVED COUNTRY ROAD, WHEN HEADLIGHTS WENT OUT WITHOUT PRIOR WARNING, DEALERSHIP WAS AWARE OF PROBLEM. *AK  CONSUMER STATED LIGHTS FLASHED ON AND OFF SEVERAL TIMES, THE LIGHTS WERE THEN TURNED OFF AND TURNED BACK ON AGAING, THEY FLASHED ABOUT 2 MORE TIMES AND THEN REMAINED ON.*SLC","products":[{"type":"Vehicle","productYear":"1998","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":894165,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/06/2001","dateComplaintFiled":"08/13/2001","vin":"2MEMM74W5WX","components":"FUEL SYSTEM, GASOLINE","summary":"WHILE DRIVING FUEL PUMP FAILED AND VEHICLE STALLED. *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":893945,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"04/04/2001","dateComplaintFiled":"08/09/2001","vin":"","components":"STEERING","summary":"POWER STEERING RESERVOIR HOSE SEPARATED, CAUSING LOSS OF VEHICLE CONTROL WHICH RESULTED IN A COLLISION.  DRIVER SUSTAINED MINOR INJURIES. DEALER HAS BEEN NOTIFIED.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":893556,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/26/2001","dateComplaintFiled":"08/06/2001","vin":"N/A","components":"VEHICLE SPEED CONTROL","summary":"VEHICLE STARTED DOWN SHIFTING WHILE TRAVELING ON WET PAVEMENT UP A SLIGHT INCLINE WITH THE CRUISE CONTROL ENGAGED.  ACCELERATOR PEDAL WENT TO THE FLOOR. CONSUMER TRIED TO DISENGAGE  CRUISE CONTROL BY PUMPING THE BRAKES, BUT THE CAR BEGAN TO SLIP AND  ENGINE BEGAN TO RACE. PLEASE PROVIDE FURTHER DETAILS.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":888692,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/14/1999","dateComplaintFiled":"05/21/2001","vin":"2MFEFM74W2W","components":"EXTERIOR LIGHTING","summary":"HEADLIGHTS FAILED TO OPERATE PROPERLY.  *AK  CONSUMER STATES AT 18880 MILES HEADLIGHTS FOGGED UP ON DRIVER'S SIDE, PASSENGER'S SIDE FOGGED UP AT 22704 MILES, DEALER REPLACED THEM, HOWEVER AT 41396 MILES HEADLIGHTS FOGGED AGAIN AND DEALER WOULD NOT REPLACE.   *SLC","products":[{"type":"Vehicle","productYear":"1998","productMake":"MERCURY","productModel":"MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":742651,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/27/2000","dateComplaintFiled":"03/19/2001","vin":"2MEFM74W8WX","components":"ELECTRICAL SYSTEM","summary":"WHILE DRIVING ON THE HIGHWAY AT 65 MPH, BLACK TOXIC SMOKE SUDDENLY STARTED BELLOWING OUT FROM AROUND THE RADIO AREA IN THE CENTER DASHBOARD. A LOUD RAPID CLICKING SOUND WAS ALSO HEARD.  UPON REALIZING WHAT WAS GOING ON, I STEERED THE CAR SAFELY OFF THE HIGHWAY RAMP AND SHUT THE VEHICLE OFF. I INSPECTED THE ENGINE UNDER THE HOOD AND FOUND NOTHING WRONG.  UPON A 15 MIN SHUTDOWN I RESTARTED THE ENGINE AND BOTH THE SMOKE AND CLICKING SOUND HAD CEASED SO I DROVE THE CAR TO THE DEALER. ON 28 DEC 00 THE MERCURY DEALER ONLY REMOVED THE RADIO AND GLOVEBOX AND NOTED NOTHING ABNORMAL. AS A CONSUMER I AM NOT SATISFIED, THIS IS A SAFETY CONCERN THAT NEEDS TO BE ADDRESSED.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":742104,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/27/2000","dateComplaintFiled":"03/08/2001","vin":"2MEFM74W8WX","components":"ELECTRICAL SYSTEM","summary":"WHILE DRIVING AT NIGHT ON THE HIGHWAY AT 65 MPH TOXIC BLACK SMOKE AND A LOUD CLICKING SOUND SUDDENLY APPEARED FROM THE CENTER CONSOLE. I STEERED THE VEHICLE OFF THE ROAD AND SHUT THE VEHICLE DOWN APPX.10 MIN. ON RESTART THE VEHICLE SMOKE & CLICKING SOUND CEASED. DEALER REMOVED RADIO AND GLOVE COMPARTMENT BUT COULD NOT DETECT ROOT CAUSE OF THE INCIDENT. NO CORRECTIVE ACTION CONDUCTED. CONSUMER REQUIRED TO PAY ALL COSTS RELATED TO INCIDENT.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":741306,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/02/2000","dateComplaintFiled":"02/22/2001","vin":"2MEFM75W4WX","components":"TIRES","summary":"THE FIRST TIRE FAILED AS THE TREAD PARTIALLY SEPARATED AND WENT FLAT ON A FREEWAY TH IS WAS ON 12/02/2000 AT APPROXIMATELY 32,000 MILES.  THE SECOND TIRE DID NOT GO FLAT BUT THE TREAD STARTED TO SEPARATE ON 2/20/2001 AT APPROXIMATELY 35,500 MILES.  *AK (TIRESIZE: P225 60R16)( DOT NUMBER:  TIRE SIZE: P225 60R16 )","products":[{"type":"Vehicle","productYear":"1998","productMake":"MERCURY","productModel":"MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":878452,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"01/18/2001","vin":"2MEFM74W7WX","components":"EXTERIOR LIGHTING","summary":"WHEN  HEADLIGHTS ARE NEEDED AT NIGHT OR IN RAINY WEAHTER CONDITIONS HEADLIGHTS ARE  VERY DIM, CAUSING POOR DRIVER VISIBILITY. ALSO, NOTE HEADLIGHTS LOOK LIKE FOG IS IN THE BULBS.  CONSUMER HAS REPLACED HEADLIGHTS;  BUT,  PROBLEM IS STILL OCCURRING.   *AK  WHEN THE HEAD LIGHT ASSEMBLY WAS REPLACED, THE PROBLEM SEEMED SOLVED, BUT THE PLASTIC LENSE COVER FOGGED UP AGAIN.  ALSO THE LOW BEAM LIGHTS APPEAR BRIGHTER THAN HIGH BEAM.  *YH","products":[{"type":"Vehicle","productYear":"1998","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":558364,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"12/28/2000","vin":"2MEFM74W1WX","components":"STRUCTURE","summary":"THE DRIVER'S DOOR WILL NOT STAY OPEN ON AN INCLINE, CONSUMER HAS HAD ANKLE CAUGHT TWICE.  *MJS","products":[{"type":"Vehicle","productYear":"1998","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":558544,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"12/27/2000","vin":"","components":"STEERING","summary":"STEERING WHEEL LOCKS UP OCCASIONALLY.   *SLC","products":[{"type":"Vehicle","productYear":"1998","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":558544,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"12/27/2000","vin":"","components":"POWER TRAIN","summary":"THE OD LIGHT ON THE DASHBOARD IS ILLUMINATED AND IT WON'T GO OUT UNLESS THE VEHICLE IS STOPPED AND RESTARTED, THE DEALER HAS STATED THAT NO HARM COULD BE DONE WITH THIS LIGHT BEING ON.   *SLC","products":[{"type":"Vehicle","productYear":"1998","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":558544,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"12/27/2000","vin":"","components":"PARKING BRAKE","summary":"WHEN FIRST PULLED, THE EMERGENCY BRAKE STICKS.   *SLC","products":[{"type":"Vehicle","productYear":"1998","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":738196,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/22/1999","dateComplaintFiled":"12/23/2000","vin":"2MEFM74W8WX","components":"ELECTRICAL SYSTEM","summary":"WHEN DRIVING OR TURNING CORNERS, ENGINE DIES.  INTERMITTENT.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":558476,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"12/12/2000","vin":"2MEFM75W3WX","components":"ENGINE AND ENGINE COOLING","summary":"CONSUMER WAS LEASING A VEHICLE THAT EXPERIENCED ENGINE STALLING PROBLEMS, CONSUMER ENDED UP LOSING MONEY TO GET OUT OF THE LEASE TO GET INTO A SAFER VEHICLE.   *SLC","products":[{"type":"Vehicle","productYear":"1998","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":874646,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/08/2000","dateComplaintFiled":"11/08/2000","vin":"2MEFM75W0WX","components":"VISIBILITY,TIRES","summary":"WHILE DRIVING REAR WINDOW EXPLODED WITHOUT A COLLISION. CAUSE  UNKNOWN.*AK  THE REAR GLASS SHUTTERED COMPLETELY WHILE TRAVELING.  THE RIGHT  REAR TIRE BLEW OUT.  *YH","products":[{"type":"Vehicle","productYear":"1998","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":874212,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/30/2000","dateComplaintFiled":"10/31/2000","vin":"2MEFM75WXWX","components":"EXTERIOR LIGHTING","summary":"HEADLIGHT LENS DETERIORATED AND CAUSED LIGHTS TO PROJECT POORLY WHEN USED. DEALER NOTIFIED AND REFUSED TO ASSIST IN THIS MATTER, ASKING NHTSA TO LOOK INTO THIS MATTER.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":556806,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/03/2000","dateComplaintFiled":"10/22/2000","vin":"","components":"SEATS","summary":"CONSUMER WAS INVOLVED IN AN ACCIDENT IN WHICH THE SEAT BROKE.   *SLC","products":[{"type":"Vehicle","productYear":"1998","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":556806,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/03/2000","dateComplaintFiled":"10/22/2000","vin":"","components":"SEATS","summary":"CONSUMER WAS INVOLVED IN AN ACCIDENT IN WHICH THE SEAT BROKE.   *SLC","products":[{"type":"Vehicle","productYear":"1998","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":732645,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"09/27/2000","vin":"2MEFM74W8WX","components":"FUEL SYSTEM, GASOLINE","summary":"FUEL GAUGE HUNG ON FULL.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":869536,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/15/2000","dateComplaintFiled":"09/05/2000","vin":"2MEFM75W3WX","components":"ENGINE AND ENGINE COOLING,POWER TRAIN","summary":"WHILE DRIVING UP A HILL SHIFTING INTO SECOND GEAR, AND WHEN MOVING  PAWL BACK TO DRIVE, IT WON'T BE ABLE TO DO SO.  ALSO, ENGINE WILL STALL, AND THERE WILL BE NO POWER STEERING OR BRAKES. THEN,  SHIFTING  TO NEUTRAL AND MOVING VEHICLE SO THAT IT  COULD START WORKING AGAIN.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":728531,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/13/2000","dateComplaintFiled":"08/21/2000","vin":"2MEFM75W2WX","components":"ELECTRICAL SYSTEM","summary":"AFTER REPLACING SEVERAL COMPONENTS OF THE ELECTRICAL SYSTEM INCLUDING PCM, TWO POWER PACKS AND A WIRE HARNESS INSTALLED AND  THE VEHICLE STILL DOES NOT START.","products":[{"type":"Vehicle","productYear":"1998","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":727953,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/30/2000","dateComplaintFiled":"08/15/2000","vin":"2MEFM75W1WX","components":"TIRES","summary":"AT FIRST I THOUGHT IT WAS JUST BAD LUCK TO LOOSE A 6 MONTH OLD TIRE.  WHEN I STARTED TO SEE THE REPORTS ON TV, MY FAILURE WAS SO NEARLY IDENTICAL THAT I DECIDED IT SHOULD BE REPORTED.  I WAS ON THE FIRST DAY OF A VACATION TRIP AND HAD CHECKED EVERYTHING.  THE PERSON AT THE TIRE STORE TOLD ME MY PRESSURE HAD GONE DOWN, AND THAT HAD CAUSED THE FAILURE, BUT THE DIDN'T RING TRUE.  HAD IT BEEN A FRONT TIRE IT COULD HAVE BEEN CATASTROPHIC AS I WAS IN A CENTER LANE IN MORNING RUSH HOUR TRAFFIC IN ST. LOUIS.  THANX.  *AK( DOT NUMBER: UNK TIRE SIZE: P225/60R16 )","products":[{"type":"Vehicle","productYear":"1998","productMake":"MERCURY","productModel":"MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":867009,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"08/07/2000","vin":"","components":"WHEELS","summary":"WHEN DRIVING THERE IS A RUBBING NOISE COMING FROM WHEELS  LOCKING MECHANISM AND THE HUB:CAPS.  DEALER HAS BEEN CONTACTED.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":9001400,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"06/20/2000","vin":"2MEFM75W4WX","components":"TIRES","summary":"TIRES FAILED, ONE TIRE WAS SO BAD YOU COULD FEEL IT SLIP IN A LEFT TURN ON THE HIGHWAY, REPLACE TIRE 3 TIMES, TOLD VEHICLE NEEDED TO BE BALANCED, REPLACE RIGHT FRONT TIRE, THIS RESOLVED THE SLIP ON THE LEFT TURN, LEFT FRONT TIRE PULL TO THE LEFT.  P225/60 TRX16 ALL SEAS.","products":[{"type":"Vehicle","productYear":"1998","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":722330,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"05/06/2000","vin":"2MEFM75WXWX","components":"POWER TRAIN","summary":"TRANSMISSION SURGES SEVEREL TIMES WHEN GOING INTO OVERDRIVE.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":857973,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"03/06/2000","vin":"2MEFM75W3WX","components":"FUEL SYSTEM, GASOLINE","summary":"UPON AN EARLY MORNING START CONSUMER NOTICED  FUMES/ODOR WITHIN THE PASSENGER'S COMPARTMENT.  ALSO,  THE PROBLEM OCCURRED WHEN THE HEATER WAS BEING USED. CONSUMER  CONTACTED THE DEALER, DEALER WAS UNABLE TO DETERMINE THE CAUSE.  *AK.ET.","products":[{"type":"Vehicle","productYear":"1998","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":856630,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/14/1999","dateComplaintFiled":"02/09/2000","vin":"2MEFM75W1WX","components":"STEERING","summary":"WHILE TRAVELING  COULD NOT KEEP VEHICLE CENTERED TO ROAD WHILE STEERING. DEALER HAS BEEN CONTACTED. NO POSITIVE FEEDBACK WHILE GOING STRAIGHT, VEHICLE TENDS TO WANDER, NO \"ON-CENTER\" FEELING..  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":854699,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/03/1999","dateComplaintFiled":"01/22/2000","vin":"2MEFM74W7WX","components":"LATCHES/LOCKS/LINKAGES","summary":"DRIVER'S DOOR WOULD SHUT DOWN WHENEVER VEHICLE  WAS PARKED ON AN INCLINE. DOOR WOULD ALWAYS CLOSE ON THE PERSON EXITING OUT ON THAT SIDE, AND COULD CAUSE  PERSONAL INJURY.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":854217,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":2,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"12/21/1999","vin":"2MEFM75W4WX","components":"SERVICE BRAKES, HYDRAULIC","summary":"WHEN APPLYING BRAKES  EMERGENCY STOPPING SITUATIONS, VEHICLE KEEPS GOING AS IF NO BRAKES WERE APPLIED. DEALER HAS NOT SEEN VEHICLE.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"MERCURY","productModel":"MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":854273,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/1998","dateComplaintFiled":"12/21/1999","vin":"PLEASE FILL","components":"STEERING","summary":"ON TWO OCCASIONS WHENEVER VEHICLE RAN OVER PUDDLE OF WATER IT CAUSED THE VEHICLE TO LOSE POWER STEERING ASSIST FOR APPROIMATELY 20 SECOND OR LESS. DEALER NOTIFIED. *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"MERCURY","productModel":"MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":783817,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"11/30/1999","vin":"","components":"TIRES","summary":"THE TIRE NOISE IS SO LOUD THAT CONSUMER WOULD NOT HEAR AN EMERGENCY VEHICLE SIREN WHILE DRIVING (MICHELIN P225/60R16 97S M+S SYMMETRY XGREEN ALL SEASON  AT 35PSI).*ET","products":[{"type":"Vehicle","productYear":"1998","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":714930,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/04/1999","dateComplaintFiled":"11/17/1999","vin":"2MEFM75W4WX","components":"EXTERIOR LIGHTING","summary":"THE SAME CONDITION HAPPENED ON 12/99. I REPORTED THIS TO THE SERVICE DEPT.AT BILL SMITH FORD AND THEY REPLACED A PART THAT CONTROLED THE HIGH BEAMS. IT HAPPENED AGAIN 11/99 DRIVING ON HWY 85 AT APPROX. THE SAME AREA. BOTH TIMES I WAS DRIVING AT NIGHT (11PM) WITH THE HIGH BEAMS ON WHEN WITHOUT ANY WARNING ALL THE LIGHTS WENT OFF. I TURNED OFF THE HIGH BEAMS AND THE LIGHTS CAME ON. I BELIEVE THAT THIS IS A SERIOUS PROBLEM THAT YOU SHOULD INVESTIGATE. I HAVE AN APPOINTMENT TO HAVE THE CAR REPAIRED.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":849043,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/13/1999","dateComplaintFiled":"09/29/1999","vin":"","components":"SUSPENSION","summary":"WHILE DRIVING AT 55 MPH STEERING WHEEL SUDDENLY STARTED MOVING FRM SIDE TO SIDE, CAUSING LOSS OF VEHICLE CONTROL,  RESULTING IN CRASH.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":848741,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"09/27/1999","vin":"","components":"VISIBILITY","summary":"THE VEHICLE WAS SITTING FOR 2 DAYS AND A STRESS CRACK DEVELOPED IN THE WINDSHIELD. DEALER REPLACED WINDSHIELD AFTER FINDING OUT THE WRONG WINDSHIELD WAS INSTALLED.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":848220,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"09/21/1999","vin":"2MEFM75W8WX","components":"ENGINE AND ENGINE COOLING","summary":"WHILE DRIVING  VEHICLE WOULD STALL FOR NO REASON. IF AT A STOP SIGN/LIGHT & IDLING, WOULD SHUT ITSELF DOWN. BEEN TO DEALER TWICE FOR STALLING & MECHANIC CANNOT LOCATE CAUSE OF PROBLEM. ITS AN INTERMITTENT PROBLEM.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":847801,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/29/1999","dateComplaintFiled":"09/15/1999","vin":"2MEFM75W4WX","components":"EXTERIOR LIGHTING","summary":"THE LIGHTING CONTROL MODULE SOUNDS LIKE THE SIGNAL SWITCH IS ON ALL THE TIME. WAS INFORMED BY MECHANIC PARTS ARE ON BACK ORDER. WILL NOTIFY OWNER WHEN PARTS ARE AVAILABLE. *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":847418,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/15/1998","dateComplaintFiled":"09/09/1999","vin":"2MEFM75W1WX","components":"EXTERIOR LIGHTING","summary":"THE HEADLIGHT LENS ARE CLOUDY, BUT NOT CRACKED.    IMPAIRS  CONSUMER'S VISION WHILE DRIVING AT NIGHT. CONTACTED DEALER, DEALER WILL NOT REPAIR HEDLIGHTS  BECAUSE THEY CLAIM THAT CONSUMER SPILLED SOME CHEMICAL ON THEM.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"MERCURY","productModel":"MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":846715,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/29/1999","dateComplaintFiled":"09/03/1999","vin":"2MEFM75W4WX","components":"EXTERIOR LIGHTING","summary":"THE PARTS FOR THE LIGHTING CONTROL MODULE IS ON BACK ORDER. NEITHER DEALER OR MANUFACTURER KNOWS WHEN THE LIGHTING CONTROL MODULE PART WILL BE AVAILABLE. *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":846613,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"09/02/1999","vin":"2MEFM75W8WX","components":"STRUCTURE","summary":"WHEN THE DOORS ARE OPENED THERE IS NO SPRING RESISTANCE.  THE DEALER HAS BEEN NOTIFIED.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":548272,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/22/1999","dateComplaintFiled":"08/31/1999","vin":"","components":"SERVICE BRAKES, HYDRAULIC,AIR BAGS","summary":"ABS BRAKES FAILED DURING EMERGENCY STOP RESULTING IN COLLISION, NO DEPLOYMENT OF AIR BAGS DURING COLLISION. MJS","products":[{"type":"Vehicle","productYear":"1998","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":845730,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":2,"numberOfDeaths":0,"dateOfIncident":"05/13/1999","dateComplaintFiled":"08/24/1999","vin":"2MEFM75W5WX","components":"SUSPENSION","summary":"WHILE  DRIVING APPROX. 40MPH  SUDDENLY FRONT WHEELS KEPT SWERVING FROM SIDE TO SIDE. HAD NO STEERING CONTROL. WENT OVER AN EMBANKMENT & FLIPPED UPSIDE DOWN. HAD 2 INJURIES. EMERGENCY RM TREATMENT. THE PAVEMENT WAS DRY. *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"MERCURY","productModel":"MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":844817,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/30/1999","dateComplaintFiled":"08/11/1999","vin":"MEFM74W8WX6","components":"VEHICLE SPEED CONTROL","summary":"AFTER DRIVING ABOUT 500 MILES STOPPED AND STARTED VEHICLE, MOTOR ACCELERATED TO ALMOST FULL SPEED. DEALER CONTACTED AND FOUND PLASTIC SHIPPING COVER  IN THROTTLE PLATE, WHICH WAS STUCK IN TO KEEP THROTTLE OPEN. REPAIR WORK DONE. *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"MERCURY","productModel":"MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":547685,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"08/02/1999","vin":"2MEEM75W2WX","components":"SEAT BELTS","summary":"SEAT BELT BUCKLE DOES NOT RELEASE PROPERLY, CONSUMER WAS STUCK IN SEAT BELT AND NEEDED TO GO TO SERVICE DEPT TO GET RELEASED. MJS","products":[{"type":"Vehicle","productYear":"1998","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":842802,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/06/1999","dateComplaintFiled":"07/21/1999","vin":"2MEFM75W1WX","components":"AIR BAGS","summary":"CONSUMER WAS INVOLVED IN A 35 MPH FRONTAL COLLISION IN WHICH DRIVER'S AND PASSENGER'S AIR BAGS DID NOT DEPLOY.   *AK *ML","products":[{"type":"Vehicle","productYear":"1998","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":842290,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"07/14/1999","vin":"","components":"STRUCTURE","summary":"WHEN APPLYING THE BRAKES FRAME LIFTS UP AND SHAKES ON THE RIGHT SIDE DUE TO THE BOLTS STRIPPING ON THE VEHICLE. THIS CAN CAUSE THE BODY OF THE VEHICLE TO SEPARATE FROM THE VEHICLE IN A VEHICLE CRASH. DEALER HAS VEHICLE.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":708298,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"07/06/1999","vin":"2MEFM75W2WX","components":"SUSPENSION","summary":"THERE IS A CONSTANT FEELING THAT THE TIRES AND FRONT END ARE BOTH OUT OF ALIGNMENT AND TIRES OUT BALANCE(THEY ARE NOT) CAUSING A CONSTANT ROUGH RIDE ON THE SMOOTHEST PAVEMENT BEGINNING AT 55MPH. DEALER HAS CHANGED TIRES TWICE RE-BALANCED TIRES 4 TIMES AND RE-ALIGNED 3 TIMES. CAN YOU  CHECK. *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":840773,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"06/22/1999","vin":"2MEFM75WOWX","components":"STRUCTURE","summary":"WHEN DRIVING IF PAVEMENT IS A LITTLE UNEVEN THE VEHICLE VIBRATES CRAZY. WHEN RIDING OVER BUMPS THE VEHICLE SOUNDS LIKE A TRUCK. VEHICLE WAS AT DEALERSHIP AT LEAST FOUR TIMES FOR REPAIRS WHICH DEALER SAID, THERE IS NO PRIOBLEM.","products":[{"type":"Vehicle","productYear":"1998","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":839921,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"06/16/1999","vin":"2MEFM74W3WX","components":"SUSPENSION","summary":"ONGOING PROBLEM WITH VEHICLE WANDERING ACROSS THE ROAD WHENEVER  VEHICLE REACHES ABOVE 50 MPH. VEHICLEHAS  BEEN IN/O UT OF DEALER SHOP ON FIVE OCCASIONS, AND PROBLEM  HAS NOT BEEN RESOLVED. SEEKING HELP, AND ADDITIONAL INFORMATION FROM NHTSA IN THIS MATTER.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"MERCURY","productModel":"MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":839441,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/03/1999","dateComplaintFiled":"06/11/1999","vin":"2MEFM74W8WX","components":"ELECTRICAL SYSTEM","summary":"WHILE PARKED SMOKE CAME FROM UNDER THE HOOD.  THE FIRE DEPARTMENT OPENDED THE HOOD AND THE VEHICLE WAS ENGULFED IN FLAMES.   DEALER AND MANUFACTURER HAVE BEEN NOTIFIED.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":545387,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"05/04/1999","vin":"1MEFM75W6WX","components":"SUSPENSION","summary":"VEHICLE PULLS TO THE LEFT WHILE DRIVING.","products":[{"type":"Vehicle","productYear":"1998","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":545107,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"04/21/1999","vin":"","components":"STRUCTURE","summary":"DOOR ARE HEAVY BY DESIGN CAUSING THEM TO SHUT EVEN ON A SMALL HILL WHEN THE DOORS ARE OPENED.","products":[{"type":"Vehicle","productYear":"1998","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":544978,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/25/1998","dateComplaintFiled":"04/14/1999","vin":"","components":"ELECTRICAL SYSTEM","summary":"HIGH BEAM HEADLAMPS MALFUNCTIONING, DUE TO LOOSE WIRE.  *YC","products":[{"type":"Vehicle","productYear":"1998","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":836374,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/26/1998","dateComplaintFiled":"04/01/1999","vin":"2MEFM75W3WX","components":"POWER TRAIN","summary":"CONSUMER PULLED INTO PARKING LOT,  VEHICLE JUMPED THROUGH PARKING BARRIER, DOWN DECLINE AND WENT THROUGH A CHAIN LINK FENCE. TALL SHRUBBERY STOPPED THE VEHICLE. THE GEAR WOULD SOMETIMES GET STUCK BETWEEN REVERSE AND NEUTRAL, TWO WEEK AGO,  DASHBOARD WAS LIT UP AND  VEHICLE WOULD NOT START. TWICE VEHICLE WAS TOWED TO DEALERSHIP AND THEY REPLACED A CABLE LEADING TO THE GEAR SHIFT.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"MERCURY","productModel":"MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":544517,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/05/1998","dateComplaintFiled":"03/23/1999","vin":"2MEFM75W4WX","components":"STEERING","summary":"POWER STEERING FAILS INTERMITTENTLY.","products":[{"type":"Vehicle","productYear":"1998","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":607575,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/1998","dateComplaintFiled":"03/12/1999","vin":"2MEFM75WX67","components":"STRUCTURE","summary":"FRONT PASSENGER DOOR HINGE FAILED.","products":[{"type":"Vehicle","productYear":"1998","productMake":"MERCURY","productModel":"MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":704191,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/10/1998","dateComplaintFiled":"03/09/1999","vin":"2MEFM75W4WX","components":"SERVICE BRAKES, HYDRAULIC","summary":"CAR PULLS TO THE LEFT WHEN COMING TO A STOP. NOT ALWAYS. WEATHER DOESN'T MATTER. NOT DUE TO CROWN ON ROADS OR RUTS. BROUGHT IN FOR REPAIRS 3 TIMES. MAKE REPAIRS SUGGESTED BY MANUFACTURER BUT DIDN'T HELP. CONSIDER A SAFTY FACTOR IN MULIT - LANE TRAFFIC. SERVICE DEPARTMENT CAN NOT DUPLICATE PROBLEM BECAUSE IT IS INTERMITTING WHICH MAKES IT HARD TO REPAIR. NO COMPLAINTS ABOUT SERVICE DEPARTMENT.","products":[{"type":"Vehicle","productYear":"1998","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":833763,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/20/1998","dateComplaintFiled":"02/25/1999","vin":"2MEFM75W12X","components":"FUEL SYSTEM, GASOLINE","summary":"WAS TRAVELING DOWN A RAMP AT 20-30 MPH WHEN THE VEHICLE CUT OFF FOR NO REASON. HAD NO WARNING. HAD NO CONTROL OF VEHICLE. POLICE OFFICER NOTICED FUEL INJECTION SWITCH IN TRUNK OF VEHICLE & PUNCHED IT TO RESTART VEHICLE.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":703435,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/11/1998","dateComplaintFiled":"02/17/1999","vin":"2MEFM75W2WX","components":"POWER TRAIN","summary":"ABNORMAL WHINING NOISE FROM DIFFERENTIAL AT 50-65 MPH.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":834775,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"02/12/1999","vin":"2MEBM75F7JX","components":"FUEL SYSTEM, GASOLINE","summary":"FUEL TANK DEVELOPED A CRACK, CAUSING FUEL TO LEAK  ALMOST DIRECTLY ABOVE THE EXHAUST PIPE . DEALER REPLACED FUEL TANK 3 TIMES, DEFECT IS STILL OCCURRING. CRACK IS ALWAYS LEAKING IN THE SAME LOCATION.  *AK *ML","products":[{"type":"Vehicle","productYear":"1998","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":834369,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/14/1998","dateComplaintFiled":"02/02/1999","vin":"2MEFM75W2WX","components":"FUEL SYSTEM, GASOLINE","summary":"THE CONSUMER HAS BEEN EXPERIENCING PROBLEMS WITH  FUEL TANK ASSEMBLY.  VEHICLE MAKES A CLUNKING SOUND DUE TO PIECE THAT IS BROKEN IN THE FUEL TANK.  THE MANUFACTURER HAS BEEN CONTACTED.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":543620,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"02/01/1999","vin":"2MEFM75WXWX","components":"EQUIPMENT","summary":"DESIGN OF ELECTRONIC MESSAGE CENTER CAUSES INSTRUMENT PANEL TO GET DARK WHEN THE HEADLIGHT ARE TURNED ON DURING THE DAY AND THE LIGHT CANNOT BE ADJUSTED.","products":[{"type":"Vehicle","productYear":"1998","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":607745,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/27/1998","dateComplaintFiled":"02/01/1999","vin":"2MEFM75W4WX","components":"ENGINE AND ENGINE COOLING","summary":"SERPENTINE FAN BELT & IDLER PULLEY / TENSIONER REPLACED DUE TO NOISE.  *YC","products":[{"type":"Vehicle","productYear":"1998","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":607001,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"02/01/1999","vin":"2MEFM74W5WX","components":"UNKNOWN OR OTHER","summary":"FLOOR MAT ON PASSENGER SIDE MALFUNCTIONING.  *YC","products":[{"type":"Vehicle","productYear":"1998","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":606260,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"10/01/1998","dateComplaintFiled":"02/01/1999","vin":"2MEFM75W4WX","components":"STRUCTURE","summary":"LEFT FRONT DOOR HINGE WON'T STAY OPEN, RESULTING IN INJURIES.  *YC","products":[{"type":"Vehicle","productYear":"1998","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":606375,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"02/01/1999","vin":"2MEFM75W9WX","components":"SUSPENSION","summary":"VIBRATION FELT AT SPEED 59-70 ON OCCASSION. YH","products":[{"type":"Vehicle","productYear":"1998","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":606698,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"02/01/1999","vin":"2MEFM75W7WX","components":"TIRES","summary":"ORIGINAL TIRE (MICHELIN SYMMETRY P225/60R16) DEVELOPED LEAKS IN THE SIDEWALL.  YH","products":[{"type":"Vehicle","productYear":"1998","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":607092,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"02/01/1999","vin":"2MEFM74W6WX","components":"POWER TRAIN","summary":"TRANSMISSION SLIPPED AND SHUTTERED ON INCLINE AT 10 MPH.  YH","products":[{"type":"Vehicle","productYear":"1998","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":607691,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/1998","dateComplaintFiled":"02/01/1999","vin":"2MEFM74W9WX","components":"VEHICLE SPEED CONTROL","summary":"CRUISE CONTROL PERIODICALLY FAILED.  YH","products":[{"type":"Vehicle","productYear":"1998","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":607348,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/05/1998","dateComplaintFiled":"02/01/1999","vin":"2MEFM74W4WX","components":"SUSPENSION","summary":"FRONT END MISSALIGNMENT CAUSES VEHICLE TO PULL TO THE RIGHT.  YH","products":[{"type":"Vehicle","productYear":"1998","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":609003,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/15/1998","dateComplaintFiled":"02/01/1999","vin":"2MEFM75W4WX","components":"TIRES","summary":"MICHELIN TIRE (P255/60 R16) FAILED.  YH","products":[{"type":"Vehicle","productYear":"1998","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":543488,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"01/22/1999","vin":"2MEFM75W5WX","components":"EXTERIOR LIGHTING","summary":"THE HIGH BEAM INDICATOR LIGHT IS THE SAME COLOR AS THE REST OF THE LIGHT THUS MAKING IT HARD NOTICE WHEN HIGH BEAM ARE ON.","products":[{"type":"Vehicle","productYear":"1998","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":543455,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"01/21/1999","vin":"2MEFM74W1WX","components":"ELECTRICAL SYSTEM","summary":"WIRING HARNESS UNDER THE HOOD RESULTING IN A FIRE.","products":[{"type":"Vehicle","productYear":"1998","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":833435,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/15/1998","dateComplaintFiled":"01/12/1999","vin":"","components":"ELECTRICAL SYSTEM","summary":"THE HORN IS INOPERATIVE WHICH IS A SAFETY FEATURE.  CURRENTLY ATDEALER.  NO PREVIOUS PROBLEM.   PLEASE PROVIDE FURTHER INFORMATION AND VIN #.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":833102,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"01/06/1999","vin":"2MEFM75W2WX","components":"FUEL SYSTEM, GASOLINE","summary":"FUEL FILL LIMITING VALVE SENSOR IS HANGING INTO THE FUEL TANK, CAUSING A LOUD CLUNCKING NOISE. TSB FOR DEFECT, NO FIX HAS BEEN ISSUED. DEALER AND MANUFACTURER HAVE BEEN NOTIFIED, BUT WILL NOT ADMIT WHETHER OR NOT THIS IS A SAFETY CONCERN.  DEALER CANNOT FIX BECAUSE THEY HAVE NOT BEEN ISSUED A REPAIR PROCEDURE FROM THE MANUFACTURER. *AK *ML","products":[{"type":"Vehicle","productYear":"1998","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":832635,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/1998","dateComplaintFiled":"12/23/1998","vin":"2MEFM75W4WX","components":"STEERING","summary":"VEHICLE LOSES POWER STEERING WHEN DRIVING AT ANY SPEED, AUTOMATICALLY STEERS EASY AND 25MPH AND LOWER. DEALER CONTACTED AND WORKED ON VEHICLE FOUR TIMES, AND THE PROBLEM HAS NOT CHANGED AND STILL EXISTS.  PROVIDE FURTHER INFORMATION.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":701546,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/13/1998","dateComplaintFiled":"12/23/1998","vin":"2MEFM75W4WX","components":"POWER TRAIN","summary":"THE VEHICLE SITS UNEVEN AFTER THE REAR AIR SPRINGS ARE INFLATED. THIS PROBLEM DOESN'T FALL WITHIN MANUFACTURER SPECS.","products":[{"type":"Vehicle","productYear":"1998","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":832372,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/21/1998","dateComplaintFiled":"12/16/1998","vin":"2MEFM74W5WX","components":"STRUCTURE","summary":"TRUNK RELEASE BUTTON CAN BE ACTIVATED BY ANYONE UNLESS THE CAR DOOR IS LOCKED. INCIDENT DISTURBS CONSUMER WITH SMALL CHILDREN. IN MANUAL, SHOWS KEY SLOT WITH THE RELEASE IN THE BUTTON WHICH IS NOT THERE IN THIS MODEL. DEALER AND MANUFACTURER NOTIFIED,  AND CANNOT REMEDY THE PROBLEM. PROBLEM STILL EXISTS.   *AK *ML","products":[{"type":"Vehicle","productYear":"1998","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":829653,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/26/1998","dateComplaintFiled":"12/03/1998","vin":"2MEFM75W7WX","components":"SERVICE BRAKES, HYDRAULIC","summary":"LEFT SIDE BRAKE CALIPER WAS MISSING A BOLT, AND THE OTHER WAS FOUND LOOSE.  DEALER NOTIFIED AND MADE REPAIRS.  OWNER BELIEVES A RECALL SHOULD BE MADE.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":830184,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/12/1998","dateComplaintFiled":"11/05/1998","vin":"2MEFM75W5WX","components":"ENGINE AND ENGINE COOLING,UNKNOWN OR OTHER","summary":"WHILE DRIVING  ABOUT 25 MPH PASSED OVER RUBBLER BARS AND  ENGINE CHECK LIGHT CAME ON. UPON PASSING A FARMER'S TRAILER, CROSSED OVER A RAILROAD ONTO ON COMING TRAFFIC, THE VEHICLE SHUT DOWN, CAUSING THE CONSUMER TO COAST OFF THE ROAD.THIS WAS THE FIFTH TIME THAT THE VEHICLE HAS SHUT DOWN, AND THE CONSUMER HAD TO RESET THE SWITCH TO GET THE VEHICLE TO START, AND LOST POWER STEERING. *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":700071,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/1998","dateComplaintFiled":"10/24/1998","vin":"2MEFM75W8WX","components":"EQUIPMENT","summary":"YOUR FORM IS A LITTLE DIFFICULT TO COMPLETE FOR A COMPLAINT OF THIS NATURE.  THE PROBLEM LIES WITH THE FLOOR MATS.  THEY ARE SO LIGHT WEIGHT THAT THEY TEND TO SHIFT WHEN ONE ENTERS OR DEPARTS THE VEHICLE. THEY ALSO SHIFT WHEN THE VEHICLE IS IN MOTION, DUE TO THE MOVEMENT OF THE FOOT BETWEEN THE BRAKES AND THE GAS. EVEN THE RETENTION POST FOR THE DRIVERS FLOOR MAT FAILS TO KEEP IT IN PLACE.  IT TENDS TO ROTATE TO THE RIGHT AND MOVE FORWARD TOWARD THE PEDALS.  THIS IS A PROBLEM THAT COULD CAUSE AN ACCIDENT IF THE FLOOR MAT WERE TO JAM EITHER THE BRAKE OR GAS PEDAL. THANK YOU FOR YOUR TIME.","products":[{"type":"Vehicle","productYear":"1998","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":828323,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/28/1998","dateComplaintFiled":"09/29/1998","vin":"1MEFM6535WK","components":"FUEL SYSTEM, GASOLINE","summary":"CONSUMER WAS PUTTING GAS INTO VEHICLE WHEN NOTICED FUEL POURING OUT UNDERNEATH VEHICLE. DEALER NOTIFIED AND WILL REPAIR VEHICLE WITHOUT CHARGE.  BUT CONSUMER COMPLAINED OF BEING WITHOUT TRANSPORATION UNTIL REPAIRS ARE MADE.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"MERCURY","productModel":"MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":828056,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/16/1998","dateComplaintFiled":"09/21/1998","vin":"2MEFM74WOWX","components":"ENGINE AND ENGINE COOLING","summary":"WHEN DRIVING A LONG DISTANCE 500-600 MILES PER DAY THE BOTTOM OF THE TRUCK GOT VERY HOT. SEEMS EXHAUST SYSTEM IS TOO CLOSE. DEALER CONTACTED AND IS NOT AWARE OF THE PROBLEM.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":539663,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"09/03/1998","vin":"","components":"LATCHES/LOCKS/LINKAGES","summary":"DESIGN OF TRUNK ALLOWS IT TO BE OPENED BY PUSHING THE BUTTON ON THE DOOR WHETHER THE MOTOR IS ON OR OFF.","products":[{"type":"Vehicle","productYear":"1998","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":827245,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/02/1998","dateComplaintFiled":"08/26/1998","vin":"2MEFM75WOWX","components":"SUSPENSION","summary":"STEERING WHEEL SHIMMIES  WHEN DRIVING AT ANY SPEED.  INCIDENT HAS OCCURRED FOUR TIMES. DEALER INSPECTING DEFECT, STATES THAT THE DESIGN IS  MADE TO HANDLE A HARDER RIDE  DEALER CANNOT DUPLICATE THE PROBLEM.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"MERCURY","productModel":"MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":539054,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"08/14/1998","vin":"1LNBM82F9JY","components":"ENGINE AND ENGINE COOLING","summary":"ENGINE FIRE.  QCAW","products":[{"type":"Vehicle","productYear":"1998","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":826558,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/30/1998","dateComplaintFiled":"08/11/1998","vin":"2MEFM74W1WX","components":"SUSPENSION","summary":"WHILE DRIVING  BETWEEN 55-65 MPH CONSUMER  CAN FEEL A VIBRATION ALL THROUGH THE VEHICLE. ALSO WHEN HITTING A BUMP THE STEERING WHEEL ALMOST LEAVES DRIVER'S  HANDS. THE DEALER IS NOT ABLE TO CORRECT THE PROBLEM. OWNER HAS BEEN TO DEALERSHIP 4 TIMES FOR THIS PROBLEM.   *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":825354,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/10/1998","dateComplaintFiled":"07/29/1998","vin":"2MEFM75W5WX","components":"STRUCTURE","summary":"HEARD TERRIBLE BUZZING AND RATTLING SOUNDS FROM DASHBOARD AND LEFT DOOR AREA. ALSO REPAIRS WERE ATTEMPTED TO ALIGN LEFT SIDE DOOR. *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":824772,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/28/1998","dateComplaintFiled":"06/29/1998","vin":"2MEFM75W3WX","components":"ENGINE AND ENGINE COOLING","summary":"WHILE TRAVELING THE VEHICLE STALL OUT WITHOUT INDICATIONS. MANUFACTURER  HAS BEN CONTACTED. PLEASE PROVIDE FURTHER DETAILS.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":537550,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/15/1998","dateComplaintFiled":"06/28/1998","vin":"2MEFM74W3WX","components":"EQUIPMENT","summary":"WHILE DRIVING THE AIR CONDITIONER FAILED AND THEN THE VEHICLE SHUT DOWN.  DRIVER WAS ABLE TO RESTART VEHICLE AFTER APPROXIMATELY 10 MINUTES.  THE NEXT MORNING, A TOW TRUCK DRIVER CRANKED THE VEHICLE AND DROVE IT ONTO THE TOW TRUCK.  BEFORE THE VEHICLE WAS SECURED TO THE TOW TRUCK, IT BEGAN TO SMOKE FROM UNDER THE ENGINE AREA AND SUDDENLY IT BURST INTO FLAMES.","products":[{"type":"Vehicle","productYear":"1998","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":824721,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/25/1998","dateComplaintFiled":"06/26/1998","vin":"2MEFM75W0WX","components":"STEERING","summary":"THE FRONT LEFT STEERING LINKAGE BROKE OFF, LOSING ALL STEERING CONTROL WHICH ALMOST RESULTED IN AN ACCIDENT.  CURRENTLY AT THE DEALER.  *AK  TIE ROD FEL OFF.","products":[{"type":"Vehicle","productYear":"1998","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":823129,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/24/1998","dateComplaintFiled":"05/27/1998","vin":"2MEFM74W0WX","components":"STRUCTURE","summary":"DURING A RAINSTORM  THE DOOR WILL HOLD WATER.   WILL DRAIN OUT  WHICH COULD CAUSE A SHORT,  AND LOSS OF POWER WITHIN ELECTRICAL WIRING THAT IS ALSO LOCATED WITHIN DOOR ASSEMBLY. DEALER HAS DONE WATER LEAK TEST NUMEROUS TIMES AND REPLACED KEYBOARD ACTUATOR/RIM PANEL, AND DRILLED NEW DRAIN HOLES,ETC. DEFECT IS STILL OCCURRING.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":823361,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"05/14/1998","dateComplaintFiled":"05/15/1998","vin":"2MEFM74W9WX","components":"VEHICLE SPEED CONTROL","summary":"VEHICLE ACCELERATED AFTER HAVING SHIFTED THE GEAR INTO PARK, CAUSES VEHICLE TO TAKE OFF WHILE CONSUMER'S  FOOT WAS ON BRAKE PEDAL. VEHICLE CONTINUED TO LURCH FOUR TO FIVE BLOCKS, AND LANDED INTO SOMEONE'S FRONT YARD. ONE INJURY WAS SUSTANED.  DEALER NOTIFIED.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":529890,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"02/04/1998","vin":"2MEEM75W1WX","components":"VISIBILITY","summary":"REAR VIEW MIRROR OBSTRUCTS VIEW WHILE DRIVING.","products":[{"type":"Vehicle","productYear":"1998","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":820638,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/09/1997","dateComplaintFiled":"02/03/1998","vin":"2MEFM75W2WX","components":"SERVICE BRAKES, HYDRAULIC","summary":"BRAKES: WHEN DRIVING AND ATTEMPTING TO STOP,  HAVE TO PUSH THE BRAKE PEDAL COMPLETELY TO THE FLOOR BEFORE THE CAR WILL STOP. CAR HAS BEEN IN SHOP SEVERAL TIMES. THEY BLED THE BRAKES, PUT NEW CALIPERS ON, AND NOW THEY ARE WAITING FOR A MASTER CYLINDER.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"MERCURY","productModel":"MARQUIS","manufacturer":"Ford Motor Company"}]}]}