{"count":194,"message":"Results returned successfully","results":[{"odiNumber":11530684,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/06/2023","dateComplaintFiled":"07/06/2023","vin":"2MEFM75W2YX","components":"UNKNOWN OR OTHER","summary":"WARNING THAT JACK LIFTING REAR WHEEL COULD COLLAPSE AND KILL SOMEONE.  00V200 recall notice I need the papers and changes to the instruction manual. I tried calling Ford to no avail. I tried 4 dealers listed to no avail. Wonderful car company.......................","products":[{"type":"Vehicle","productYear":"2000","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":11527305,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/15/2023","dateComplaintFiled":"06/15/2023","vin":"2MEFM74W7YX","components":"UNKNOWN OR OTHER,ENGINE,FORWARD COLLISION AVOIDANCE","summary":"Unknown","products":[{"type":"Vehicle","productYear":"2000","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":11471717,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/27/2022","dateComplaintFiled":"06/30/2022","vin":"2MEFM74W6YX","components":"VISIBILITY","summary":"The contact owns a 2000 Mercury Grand Marquis. The contact stated that after turning off the windshield wipers, the wiper arms stopped in the middle of the windshield and became inoperable. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the vehicle had experienced the failure mentioned in NHTSA Campaign Number: 00V138000 (Visibility). The dealer was not contacted and notified of the failure. The manufacturer was contacted and the contact was informed that the VIN was not included in the recall. The contact was referred to the NHTSA for assistance. The failure mileage was 150,000.","products":[{"type":"Vehicle","productYear":"2000","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":11471624,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":2,"numberOfDeaths":0,"dateOfIncident":"05/14/2022","dateComplaintFiled":"06/29/2022","vin":"2MEFM74W0YX","components":"AIR BAGS,UNKNOWN OR OTHER","summary":"#AIRBAGS...  ON MAY14TH 2022...I [XXX] had a wreck, and the Airbags didn't deploy, at a speed of 50mph...Which caused very serious personal injuries. As, a concussion, whiplash, Sprained thorax spine and bottom of my back, strained ligament in my knee, rib contusion, fractured tooth!!  INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).","products":[{"type":"Vehicle","productYear":"2000","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":11373263,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/05/2020","dateComplaintFiled":"11/05/2020","vin":"2MEFM75W2YX","components":"SERVICE BRAKES,ENGINE,FUEL/PROPULSION SYSTEM","summary":"AIR LEAK IN INTAKE MANIFOLD  OR EGR  OR PCM SYSTEM   CYLINDER 3 MISFIRE   DIRTY FUEL INJECTION","products":[{"type":"Vehicle","productYear":"2000","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":11365694,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/25/2020","dateComplaintFiled":"10/22/2020","vin":"2MEFM74W0YX","components":"UNKNOWN OR OTHER,ENGINE","summary":"THE INTAKE MANIFOLD IS CRACK","products":[{"type":"Vehicle","productYear":"2000","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":11353589,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/23/2020","dateComplaintFiled":"09/07/2020","vin":"2MEFM75W5YX","components":"WHEELS","summary":"HEY I HAVE A 2000 MERCURY MARQUIS AND EVERYTHING FOR THESE CARS I'M HAVING THE SAME ISSUE BUT DEALERSHIP CAN'T FIND RECALLS","products":[{"type":"Vehicle","productYear":"2000","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":11337466,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/24/2020","dateComplaintFiled":"07/04/2020","vin":"2MEFM74W0YX","components":"EXTERIOR LIGHTING","summary":"THE LIGHTS WENT OUT WHEN I WAS DRIVING","products":[{"type":"Vehicle","productYear":"2000","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":11279477,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/08/2019","dateComplaintFiled":"11/12/2019","vin":"2MEFM74W0YX","components":"EXTERIOR LIGHTING","summary":"TL* THE CONTACT OWNS A 2000 MERCURY GRAND MARQUIS. WHILE DRIVING, THE HEADLIGHTS AND TAIL LIGHTS FAILED TO ILLUMINATE. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND WAITED A FEW MINUTES UNTIL THE LIGHTS ILLUMINATED AGAIN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE LIGHTING CONTROL MODULE FAILED. THE VEHICLE WAS NOT REPAIRED. THE FOLLOWING DAY, THE FAILURE RECURRED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS INCLUDED IN AN UNKNOWN RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 240,000.","products":[{"type":"Vehicle","productYear":"2000","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":11210300,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2019","dateComplaintFiled":"05/28/2019","vin":"2MEFM75WXYX","components":"VEHICLE SPEED CONTROL,ENGINE","summary":"TL* THE CONTACT OWNS A 2000 MERCURY GRAND MARQUIS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE HESITATED TO ACCELERATE. THE FAILURE OCCURRED MOST FREQUENTLY WHEN TRAVELING UP HILL. THE FAILURE WAS INTERMITTENT AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE DEALER WAS NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT SPRAYED CARBURETOR FLUID ON THE INTAKE MANIFOLD AND NOTICED A CRACK. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 118,000.","products":[{"type":"Vehicle","productYear":"2000","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":11191950,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2017","dateComplaintFiled":"03/27/2019","vin":"2MEFM75W2YX","components":"STEERING","summary":"TL* THE CONTACT OWNS A 2000 MERCURY GRAND MARQUIS. THE CONTACT HEARD A SQUEAKING NOISE COMING FROM THE FRONT END OF THE VEHICLE. WHILE DRIVING 65 MPH, THE VEHICLE SHOOK VIOLENTLY AND THE STEERING WHEEL VIBRATED. WHEN THE CONTACT ATTEMPTED TO MAKE A TURN, THE STEERING WOULD NOT ALIGN WITH THE TURN AND THE CONTACT HAD TO OVER COMPENSATE TO COMPLETE THE TURN. CARRIAGE FORD INC (908 E LEWIS AND CLARK PKWY, CLARKSVILLE, IN 47129, (812) 284-4444) STATED THAT THERE WAS NO RECALL; THEREFORE, THEY COULD NOT ASSIST WITH THE REPAIRS. THE MANUFACTURER WAS CONTACTED AND CONFIRMED THAT THERE WERE NO RECALLS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.","products":[{"type":"Vehicle","productYear":"2000","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":11129661,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2018","dateComplaintFiled":"09/15/2018","vin":"2MEFM75W6YX","components":"STEERING","summary":"\"GRAND MARQUIS LS RECALL \" STEERING IS BECOMING INCREASINGLY UNSTABLE.","products":[{"type":"Vehicle","productYear":"2000","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":11113437,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2018","dateComplaintFiled":"07/24/2018","vin":"2MEFM74W1YX","components":"STEERING,SEAT BELTS","summary":"THE SEAT BELTS DO NOT RESTRAIN. ALSO, THE STEERING ROD WAS BROKEN AND FIXED AT THE LAST INSPECTION WHICH WAS 5/2018. WE WERE TOLD THAT THE SEAT BELTS WOULD COST $1500 OR MORE TO REPAIR. I SAW ON THIS WEBSITE THAT THERE WAS A RECALL ON SEAT BELTS NOT RESTRAINING.","products":[{"type":"Vehicle","productYear":"2000","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":11097622,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/21/2018","dateComplaintFiled":"05/23/2018","vin":"","components":"SEAT BELTS","summary":"TL* THE CONTACT OWNS A 2000 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE DRIVER'S SEAT BELT FAILED TO LATCH INTO THE BUCKLE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 73,000. THE VIN WAS NOT AVAILABLE.","products":[{"type":"Vehicle","productYear":"2000","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":11089850,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/20/2017","dateComplaintFiled":"04/24/2018","vin":"2MEFM75W5YX","components":"ENGINE","summary":"I BELIEVE THIS ISSUE EFFECTS MILLIONS OF FORD AND MERCURY VEHICLES, MANY OF WHICH ARE TAXI, GOVERNMENT, AND POLICE CARS. APPARENTLY, THE COMPUTER (PCM) THAT CONTROLS THE ENGINE CAN SHUT THE ENGINE DOWN WHILE THE VEHICLE IS DRIVING WHEN CERTAIN SENSORS FAIL (AT LEAST 2 KNOWN SENSORS PER MY RESEARCH). I FOUND THIS OUT AT 65 MPH, 2 HOURS FROM HOME. I WAS TOLD BY THE DEALER THAT THERE ARE NO NEW PCMS MADE FOR MY 2000 CAR, AND THAT I HAD TO RELY ON A REBUILT AFTER MARKET PCM. THE AFTERMARKET SELLER RELATED THAT THESE COMPUTERS LAST APPROXIMATELY 10 YEARS. EVEN IF I REPLACE THIS PART, I BELIEVE THIS EFFECTIVELY MAKES MY (AND ANY SUCH) CAR A RISK TO DRIVE, AS MOST REBUILT AUTO PARTS ARE CREATED BY SIMPLY REPLACING ANY FAILED COMPONENTS OUT OF THE MANY COMPONENTS IN THE ASSEMBLY OF THE PART, AND LEAVING OTHERS STILL OLD AND WORN. WHEN WOULD THE OTHER PARTS FAIL, AND IF THE CAR IS OPERATING IS A HIGH RISK UNKNOWN. ON TOP OF THE FACT THAT THIS CREATES A SPECTACULAR HAZARD TO MOTORISTS, I DON'T THINK THAT'S FAIR TO CONSUMERS. I CAN DEMONSTRATE WHAT THIS CAR DOES, AND GO OVER THE OEM FACTORY MANUALS WHERE THEY CITE \"REPLACE THE PCM\".  ALSO, WHY DO THESE SENSORS FAIL TO A VERY UNSAFE CONDITION, HAVE NO LOGIC CHECK (SUCH AS TESTING OTHER SENSORS TO SEE IF THEY CONCUR BEFORE AN ENGINE SHUT DOWN) AND WHY CAN'T THEY BE DISCONNECTED TO ALLOW THE ENGINE TO KEEP WORKING TILL YOU CAN GET TO THE REPAIR?","products":[{"type":"Vehicle","productYear":"2000","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":11065328,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/03/2017","dateComplaintFiled":"01/26/2018","vin":"2MEFM74W3YX","components":"STEERING,FUEL/PROPULSION SYSTEM","summary":"\"TAKATA RECALL\" WHEN PUTTING GAS IN MY CAR THE FUEL LEAKS OUT BEFORE THE GAS GETS INTO THE TANK BY FUEL FILTER. AND THE STEERING COLUMN MAKES A POPPING AND WINDING SOUND WHEN STEERING WHEEL IS IN USE DRIVING THE CAR.","products":[{"type":"Vehicle","productYear":"2000","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":11054783,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/29/2017","dateComplaintFiled":"12/14/2017","vin":"2MEFM74W6YX","components":"STRUCTURE","summary":"TL* THE CONTACT OWNS A 2000 MERCURY GRAND MARQUIS. WHILE THE VEHICLE WAS UNDERGOING ROUTINE MAINTENANCE, THE INDEPENDENT MECHANIC DISCOVERED THAT THE ENTIRE SUBFRAME WAS RUSTED AND CORRODED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE LOCAL DEALER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 57,000.","products":[{"type":"Vehicle","productYear":"2000","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":11030509,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/28/2017","dateComplaintFiled":"09/29/2017","vin":"2MEFM75W2YX","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING","summary":"TL* THE CONTACT OWNS A 2000 MERCURY GRAND MARQUIS. WHILE STATIONARY, THE VEHICLE WOULD NOT START WHEN PROMPTED. UPON STARTING THE VEHICLE, A CLICKING NOISE OCCURRED AND THE VEHICLE FAILED TO START. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE HEADLAMP MODULE WAS FAULTY AND DRAINED THE BATTERY. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THERE WAS NO RECALL AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 124,000.  UPDATED 11/07/17*LJ  UPDATED 11/13/2017*JS","products":[{"type":"Vehicle","productYear":"2000","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":11011668,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/19/2017","dateComplaintFiled":"07/31/2017","vin":"2MEFM75W0YX","components":"EXTERIOR LIGHTING","summary":"TL* THE CONTACT OWNS A 2000 MERCURY GRAND MARQUIS. WHILE DRIVING 70 MPH, THE HEADLIGHTS SHUT OFF WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE OCCURRED TWICE SINCE APRIL OF 2017. IN ADDITION, THE LIGHTING CONTROL MODULE FAILED. A DEALER WAS NOT MADE AWARE OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT NO ASSISTANCE COULD BE PROVIDED BECAUSE THERE WAS NO RECALL ON THE VEHICLE. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.","products":[{"type":"Vehicle","productYear":"2000","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":10979292,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/06/2017","dateComplaintFiled":"04/19/2017","vin":"","components":"UNKNOWN OR OTHER","summary":"VEHICLE HAD BEEN DRIVEN LESS THAN ONE MILE TO WORK, SAT FOR APPROXIMATELY 10 HOURS AND WAS DRIVEN BACK HOME (LESS THAN ONE MILE). THE VEHICLE HAD BEEN SITTING IN THE DRIVEWAY, TURNED OFF, FOR APPROXIMATELY 30 MINUTES WHEN IT CAUGHT FIRE AND BURNED.","products":[{"type":"Vehicle","productYear":"2000","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":10979185,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/15/2017","dateComplaintFiled":"04/18/2017","vin":"2MEFM75W9YX","components":"ELECTRONIC STABILITY CONTROL (ESC)","summary":"\"TAKATA RECALL\" FANS WORK WHEN THEY WANT TO, THEY HAVEN'T WORKED IN CLOSE THE THREE WEEKS WENT TO SLOW DOWN TO YEILD ONTO A HIGHWAY AND THE FANS CUT ON FULL FORCE AND WOULDN'T SHUT OFF DRIED CONTACTS OUT AND CAUSED ME TO ALMOST GO INTO A DITCH . THEY FINALLY SHUT OFF LATER THAT AFTERNOON.","products":[{"type":"Vehicle","productYear":"2000","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":10978947,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/24/2016","dateComplaintFiled":"04/17/2017","vin":"2MEFM74W0YX","components":"EXTERIOR LIGHTING,INTERIOR LIGHTING","summary":"TL* THE CONTACT'S FATHER OWNS A 2000 MERCURY GRAND MARQUIS. WHILE DRIVING VARIOUS SPEEDS, THE INTERIOR LIGHTING AND HEADLIGHTS TURNED OFF AND ON WITHOUT WARNING AND A CLICKING SOUND COULD BE HEARD. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED SEVERAL YEARS AGO AND THE VEHICLE WAS REPAIRED; HOWEVER THE DIAGNOSIS AND REPAIRS WERE UNKNOWN. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.  UPDATED 06/13/17*LJ    *CN","products":[{"type":"Vehicle","productYear":"2000","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":10937065,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/17/2016","dateComplaintFiled":"12/22/2016","vin":"2MEFM74W5YX","components":"STEERING","summary":"A BOLT IN THE SHIFTING LINKAGE LOOSENS OVER TIME ON MANY FORD MODELS. OUR BOLT APPARENTLY LOOSENED & CAUSES SHIFTER TO BE IN A GREAT OTHER THAN WHAT IS INDICATED ON THE DASH. OUR VEHICLE INDICATED IT WAS IN THE ' PARK' POSITION, BUT WAS NOT. THE VEHICLE LATER ROLLED DOWN THE HILL & CAUSED NEARLY $1200 OF DAMAGE TO THE PASSENGER SIDE. FORD KNOWS OF THIS PROBLEM.","products":[{"type":"Vehicle","productYear":"2000","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":10908549,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2016","dateComplaintFiled":"09/21/2016","vin":"2MEFM75W0YX","components":"AIR BAGS","summary":"TL* THE CONTACT OWNS A 2000 MERCURY GRAND MARQUIS. AFTER MERGING TO THE SIDE OF THE ROAD AND EXITING THE VEHICLE, A TRAILER SIDESWIPPED THE ENTIRE DRIVER'S SIDE OF THE CONTACT'S VEHICLE. THE DRIVER OF THE TRAILER ATTEMPTED TO MAKE A TURN PRIOR TO CRASHING INTO THE VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED DUE TO IT BEING OUT OF BUSINESS. THE FAILURE MILEAGE WAS 125,000.","products":[{"type":"Vehicle","productYear":"2000","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":10892738,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/03/2016","dateComplaintFiled":"08/03/2016","vin":"KMEFM75W5YX","components":"VISIBILITY/WIPER","summary":"TL* THE CONTACT OWNS A 2000 MERCURY GRAND MARQUIS. WHILE THE VEHICLE WAS STATIONARY, THE WINDSHIELD WIPERS MALFUNCTIONED AND PREVENTED THE RAIN FROM BEING CLEARED FROM THE WINDSHIELD. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 300,000.","products":[{"type":"Vehicle","productYear":"2000","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":10837481,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/11/2016","dateComplaintFiled":"02/22/2016","vin":"2MEFM75W6YX","components":"STEERING,SUSPENSION","summary":"WHILE DRIVING DOWN GA HIGHWAY 16 FROM DUBLIN, GA TO WARNER ROBINS, GA THE CAR STARTED SWAYING AND BECOME VERY HARD TO CONTROLL. NEARLY MISSED GOING UNDER A SEMI.EXTREMELY SCAREY. HAD TO PULL OFF ROAD FORCIBLY. TURN VEHICLE OFF WAITED FOR A WHILE THEN PROCEEDED HOME VERY CATIOUSLY.","products":[{"type":"Vehicle","productYear":"2000","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":10808212,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/02/2015","dateComplaintFiled":"12/03/2015","vin":"2MEFM74W9YX","components":"ELECTRICAL SYSTEM","summary":"TL* THE CONTACT OWNS A 2000 MERCURY GRAND MARQUIS. WHILE OPERATING THE VEHICLE, A BURNING ODOR WAS PRESENT AND BLACK SMOKE BEGAN TO POUR INTO THE CABIN FROM UNDER THE GLOVE COMPARTMENT. THE VEHICLE WAS EXAMINED BY AN INDEPENDENT MECHANIC WHO INDICATED THAT THE FAILURE WAS DUE TO AN ELECTRICAL ISSUE. NO FURTHER INFORMATION WAS AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 75,000.","products":[{"type":"Vehicle","productYear":"2000","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":10726800,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/17/2015","dateComplaintFiled":"06/23/2015","vin":"2MEFM75W0YX","components":"EXTERIOR LIGHTING","summary":"TL* THE CONTACT OWNS A 2000 MERCURY GRAND MARQUIS. WHILE DRIVING 10 MPH, BOTH FRONT HEADLIGHTS INTERMITTENTLY ILLUMINATED AND SUDDENLY FAILED. THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 237,000.","products":[{"type":"Vehicle","productYear":"2000","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":10721553,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/23/2014","dateComplaintFiled":"05/26/2015","vin":"2MEFM75W2YX","components":"FUEL/PROPULSION SYSTEM","summary":"REPLACEMENT AIRTEX FUEL PUMP (MODEL E2272S) DETERMINED TO BE LEAKING GASOLINE FROM WHERE THE ELECTRICAL WIRES PASS THROUGH THE NYLON/PLASTIC CONNECTOR BLOCK ASSEMBLY AND/OR FROM THE JUNCTION OF THE NYLON/PLASTIC WIRE BLOCK ASSEMBLY AND THE FUEL PUMPS METAL HOUSING.  FUEL PUMP INSTALLED IN THE VEHICLE ON OR ABOUT 5/31/2012 @ 79,353 MILES.  LEAK NOT NOTICED/DETECTED/REPORTED UNTIL 7/23/2014 @ 92,958 MILES.","products":[{"type":"Vehicle","productYear":"2000","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":10701193,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/02/2010","dateComplaintFiled":"03/23/2015","vin":"2MEFM75W4YX","components":"ENGINE","summary":"A SPARK WAS BLOWN OUT OF THE CYLINDER HEAD.    THE PROBLEM OCCURRED 3 TIMES (2010, 2014, 2014), EACH TIME A DIFFERENT CYLINDER. ONE OF THESE TIMES, IT OCCURRED TO MY WIFE 140 KM AWAY FROM HOME. I HAD TO GUESS THAT IT WAS A BLOWN SPARK PLUG AND INSTRUCTED HER TO DRIVE THE CAR TO TORONTO IN THIS CONDITION.   CONCERN: ASIDE FROM THE COSTLY REPAIR, I AM AFRAID TO USE THE CAR ON A LONG TRIP FOR FEAR THAT THIS WILL HAPPEN AT A PLACE WHERE A REPAIR IS NOT AVAILABLE.    I SUSPECT THAT THE FORD COMPANY HAS MODIFIED THE ENGINE ALONG THE WAY, CONSIDERING THE FACT THAT ON A PREVIOUS MODEL I HAD OWNED FOR A LONG TIME (1993 GRAND MARQUIS), THE PROBLEM HAD NEVER OCCURRED.  *TR","products":[{"type":"Vehicle","productYear":"2000","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":10692002,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/27/2015","dateComplaintFiled":"03/04/2015","vin":"2MEFM75W0YX","components":"EXTERIOR LIGHTING","summary":"HEADLIGHTS KEEP CUTTING IN AND OUT. TURNING ON AND OFF WHILE DRIVING. GOING 65 DOWN AN EXPRESSWAY AND HAVING YOUR HEADLIGHTS JUST SHUT OFF IS NOT THE SAFEST OF CONDITIONS. I HAVE BEEN TOLD THE HEADLIGHT MODULE HAS A NOTED ISSUE ON OTHER FORD VEHICLES AND ITS VERY DANGEROUS. I HAD MY 5 YEAR OLD NIECE IN THE CAR WITH ME WHEN THIS HAPPENED.   *TR","products":[{"type":"Vehicle","productYear":"2000","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":10617542,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/19/2013","dateComplaintFiled":"07/30/2014","vin":"2MEFM75W6YX","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING","summary":"T*  THE CONTACT OWNS A 2000 MERCURY GRAND MARQUIS. WHILE DRIVING APPROXIMATELY 45 MPH WITH THE HIGH BEAM HEADLIGHTS ACTIVATED, THE INSTRUMENT PANEL INDICATORS, HEADLIGHTS, AND BRAKE LIGHTS FLASHED CONTINUOUSLY. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN.","products":[{"type":"Vehicle","productYear":"2000","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":10608715,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/29/2014","dateComplaintFiled":"07/07/2014","vin":"2MEFM75W5YX","components":"EXTERIOR LIGHTING","summary":"I WAS DRIVING ON A TWO LANE ROAD AFTER DARK WHEN SUDDENLY THE HEADLIGHTS WENT OUT AND A VERY LOUD BUZZING NOISE OCCURRED SIMULTANEOUSLY IN THE DASH.  I WAS ABLE TO SLOW DOWN SAFELY BECAUSE TWO CARS WERE MEETING US AND THEIR LIGHTS AFFORDED ENOUGH VISION TO KEEP MY CAR IN MY LANE.  I PULLED OFF THE ROAD AND TRIED VARIOUS POSITIONS WITH THE LIGHT SWITCH AND HIGH AND LOW BEAM SWITCH.  ALL THE LIGHTING SEEMED TO WORK EXCEPT THE HEADLIGHTS.  FINALLY, I TURNED OFF THE IGNITION.  WHEN I RESTARTED THE CAR THE LIGHTS CAME BACK ON AND WE DROVE ON HOME VERY CAREFULLY.  THEY HAVE WORKED SINCE BUT I AM VERY WARY OF DRIVING AFTER DARK.  THE BUZZING NOISE QUIT, ALSO, AND HAS NOT RETURNED.   *JS","products":[{"type":"Vehicle","productYear":"2000","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":10574130,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/21/2014","dateComplaintFiled":"03/22/2014","vin":"2MEFM75W4YX","components":"ENGINE","summary":"WHILE REPLACING THE THERMOSTAT, A CRACK DEVELOPED IN THE PLASTIC CROSSOVER CHANNEL IN THE PLASTIC INTAKE MANIFOLD ALLOWING THE ENGINE COOLANT TO LEAK WHEN THE THERMOSTAT OPENED. FORD KNOWS THIS TO BE DEFECTIVE AND HAS REPLACED THE ALL PLASTIC MANIFOLD WITH AN ALUMINUM CROSSOVER FOR THE COOLANT. THE VEHICLE HAS 71,290 MILES.  *TR","products":[{"type":"Vehicle","productYear":"2000","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":10573805,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/06/2006","dateComplaintFiled":"03/20/2014","vin":"2MEFM75W1YX","components":"ENGINE","summary":"TL* THE CONTACT OWNS A 2000 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE THERMOSTAT WAS LEAKING. THE THERMOSTAT WAS REPLACED HOWEVER, THE INTAKE MANIFOLD FAILED AND FELL INTO THE THERMOSTAT AFTER THE REPLACEMENT. ADDITIONALLY, THERE WAS A LEAK IN THE SENSOR COOLANT TEMPERATURE SENSOR AREA WHICH WAS REPAIRED WITH A SEALING SOLUTION AND THE THERMOSTAT WAS REPLACED BECAUSE THE PLASTIC INSIDE THE INTAKE MANIFOLD WAS DETERIORATED. THE DEFECT WAS NOT REPAIRED OR DIAGNOSED. THE CURRENT MILEAGE WAS 170,000. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.","products":[{"type":"Vehicle","productYear":"2000","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":10561771,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/28/2014","dateComplaintFiled":"01/28/2014","vin":"2MEFM75W0YX","components":"UNKNOWN OR OTHER","summary":"IAA AUTO AUCTION SOLD THIS VEHICLE ADVERTISED AS CASH FOR CLUNKER VEHICLE. THE PROGRAM ENDED 3 YEARS AGO HOW COULD THEY STILL HAVE A VEHICLE THAT WAS SUPPOSED TO BE SCRAPPED 3 YEARS AGO? IT IS ITEM #58 ON SIOUX FALLS SALE 1-28-2014. BELOW IS THE LISTING INFORMATION ON AUCTION.    STOCK# :12399212   SALE DOCUMENT :REGULAR CERTIFICATE(IOWA)      LOSS:OTHER  PRIMARY:CASH-4-CLUNKER  SECONDARY:RIGHT SIDE  KEY:PRESENT  START CODE:VEHICLE STARTS  ODOMETER:191622  ODOMETER STATUS:NOT REQUIRED/EXEMPT     FUEL TYPE:GASOLINE  CYLINDERS:8 CYL  ENGINE:4.6L V8 FI SOHC F2  TRANSMISSION:AUTOMATIC  DRIVE LINE TYPE:REAR WHEEL DRIVE  *TR","products":[{"type":"Vehicle","productYear":"2000","productMake":"MERCURY","productModel":"MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":10548144,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/09/2013","dateComplaintFiled":"10/16/2013","vin":"2MEFM75W15X","components":"EXTERIOR LIGHTING","summary":"TL* THE CONTACT OWNS A 2000 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE HEADLIGHTS FAILED TO ILLUMINATE. THE CONTACT INSPECTED THE VEHICLE AND FOUND THAT THE LIGHTING CONTROL MODULE WIRES WERE DEFECTIVE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 71,500.","products":[{"type":"Vehicle","productYear":"2000","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":10543584,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/04/2013","dateComplaintFiled":"09/14/2013","vin":"2MEFM75W6YX","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING","summary":"I WAS DRIVING HOME ON A DARK COUNTRY ROAD WITH MY GRANDDAUGHTER IN THE BACK WHO IS 3 1/2. HAD THE HIGH BEAMS ON. LOST HEADLIGHTS, DASH LIGHTS, TAIL AND BRAKE LIGHTS. IF IT WASN'T FOR KNOWING THE ROAD AND NO OTHER VEHICLE WAS AROUND WOULD HAVE CAUSED A BAD WRECK. THERE ARE A LOT OF LAKES AND HILLS AROUND WHERE I DRIVE.  HIT THE BREAKS AN CAME TO A STOP FLIPPED THE HEADLIGHT SWITCH A COUPLE OF TIMES AND CHANGED TO DIM LIGHTS AND EVERYTHING CAME BACK ON. THIS HAS HAPPENED BEFORE AND IT IS ONLY WHEN THE HIGH BEAMS ARE ON. IF THIS WOULD OF HAPPENED ON A HIGHWAY OR WITH OTHER VEHICLES AROUND HATE TO THINK OF WHAT WOULD HAPPEN. FORD SAYS THERE IS NO RECALL ON THIS PROBLEM. IT HAS HAPPENED A FEW TIMES BUT WITH THE PART BEING OVER 600.00 AND THEN PAYING SOMEONE TO PUT IT IN. I CAN'T AFFORD TO DO ANYTHING.  *TR","products":[{"type":"Vehicle","productYear":"2000","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":10508080,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2013","dateComplaintFiled":"04/12/2013","vin":"2MEFM74W1YX","components":"ENGINE AND ENGINE COOLING","summary":"TL* THE CONTACT OWNS A 2000 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE VEHICLE OVERHEATED WHILE DRIVING 35 MPH. THE CONTACT NOTICED FLUID LEAKING FROM UNDERNEATH THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO A LOCAL MECHANIC WHERE IT WAS FOUND THAT THERE WAS A COOLANT LEAK. THE MECHANIC STATED THAT THERE WERE THREE CRACKS ON THE INTAKE MANIFOLD. THE MECHANIC REPLACED THE INTAKE MANIFOLD. THE FAILURE MILEAGE WAS 132, 208.  UPDATED 05/29/13*LJ UPDATED 06/13/2013 *JS","products":[{"type":"Vehicle","productYear":"2000","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":10486390,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/10/2012","dateComplaintFiled":"11/28/2012","vin":"2MEFM75W7YX","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING","summary":"VEHICLE WAS BEING DRIVEN ON A MARYLAND SECONDARY ROAD AND THE ENTIRE LIGHTING SYSTEM FAILED.  THE CAR CONTINUED TO OPERATE BUT WITH NO HEADLIGHTS, RUNNING LIGHTS OR INTERIOR LIGHTS.  BASICALLY IT FORCED US TO FIND A QUICK SAFE PULL OFF USING A FLASHLIGHT FOR VISION.  TOMORROW THE CAR IS RECEIVING A COMPLETE DIAGNOSTIC CHECK TO DETERMINE THE FAULT.  IT SEEMS THE LIGHTING CONTROLS SEEM TO BE A PROBLEM AS THE BATTERY AND ALTERNATOR CHECKED OUT FINE.  THIS IS A MAJOR LIFE SAFETY FINDING AND NEEDS TO BE ADDRESSED BY FORD NOW WITH THE NUMBER OF THESE VEHICLES ON THE ROAD.  *TR","products":[{"type":"Vehicle","productYear":"2000","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":10475545,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/02/2011","dateComplaintFiled":"09/16/2012","vin":"2MEFM74W7YX","components":"ENGINE AND ENGINE COOLING,STRUCTURE,FUEL/PROPULSION SYSTEM","summary":"PAINT IS PEELING, LIKE THERE WAS NEVER A PRIMER PUT ON THE VEHICLE.  ALSO THE VEHICLE SURGES QUITE OFTEN.  I HAVE REPLACED THE MANIFOLD SPARK PLUGS SEVERAL TIMES ALSO COILS.  IS THERE A RECALL ON MERCURYS PAINT THAT I CAN GET SOME HELP WITH?  *TR","products":[{"type":"Vehicle","productYear":"2000","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":10462784,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/17/2012","dateComplaintFiled":"06/22/2012","vin":"2MEFM74W8YX","components":"TIRES","summary":"SUSPECTED A TIRE RUNOUT PROBLEM ON RIGHT FRONT TIRE. HAD TIRES INSPECTED AND ROTATED BY RESPECTED TIRE COMPANY BEFORE 500 MILE DRIVE TO MONTEREY, CA. WHILE THERE, FELT A SLIGHT WOBBLE IN THE REAR OF THE CAR. DURING RETURN TRIP TO SOUTHERN OREGON, A VIBRATION BEGAN AND WORSENED AS TIME WENT ON. AT 11 MILES FROM OUR DESTINATION WHILE TRAVELLING AT 70 MPH, THE LEFT REAR TIRE BLEW. AFTER STOPPING AND EXPECTING TO SEE A FLAT TIRE, I SAW NOTHING WRONG. I INSPECTED ALL OF THE TIRES AND ATTEMPTED TO DRIVE THE CAR. AT 45 MPH A SEVERE VIBRATION OCCURRED. WE TRAVELLED HOME AT 40 MPH ON AN ALTERNATE ROUTE. AFTER ARRIVING HOME, WE DISCOVERED THAT THE TREAD HAD SEPARATED FROM THE STEEL BELTING.  *TT","products":[{"type":"Vehicle","productYear":"2000","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"},{"type":"Tire","productYear":"9999","productMake":"GOODYEAR","productModel":"VIVA TOURING","size":"P225/60R16","manufacturer":"Goodyear Tire & Rubber Company"}]},{"odiNumber":10455939,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/20/2011","dateComplaintFiled":"04/20/2012","vin":"2MEFM74W4YX","components":"ENGINE AND ENGINE COOLING","summary":"I BOUGHT THIS CAR TO REPLACE MY CHEVROLET CAPRICE(GREAT CAR) ON 719 07 THIS CAR HAS  MAJOR ISSUES THAT FORD MOTOR COMPANY REFUSES TO ADDRESS.    JULY 2011 FUEL TANK FILLER NECK RUSTED CAUSING A FIRE HAZARD    DEC20 11 REAR AXLE CONTROL ARM CRACKED CAUSING CAR TO SWAY     FEB 2012 PLASTIC INTAKE CRACKED CAUSING COOLANT TO SPRAY ALL OVER ENGINE.    FORD ISSUED A RECALL FOR THIS I CALLED THE LOCAL FORD DEALER ABOUT THIS THEY TOLD ME IT EXPIRED SO IM STUCK TO REPAIR THE CAR MYSELF    FRONT END PARTS NOT SERVICEABLE AND WEAR OUT (NO GREASE FITTING TO LUBE)    THIS HAS BEEN THE WORST CAR I HAVE EVER OWNED.      *JS","products":[{"type":"Vehicle","productYear":"2000","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":10445012,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/21/2012","dateComplaintFiled":"01/24/2012","vin":"2MEFM75W7YX","components":"VISIBILITY","summary":"TL* THE CONTACT OWNS A 2000 MERCURY GRAND MARQUIS. THE CONTACT WAS DRIVING 25 MPH WHEN THE WINDSHIELD WIPERS FAILED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS CONTACTED AND CONFIRMED THAT THE VIN FAILED TO QUALIFY FOR REPAIRS UNDER NHTSA CAMPAIGN ID NUMBER: 00V138000(VISIBILITY:WINDSHIELD WIPER/WASHER). THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGES WERE 100,000.","products":[{"type":"Vehicle","productYear":"2000","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":10439703,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/12/2011","dateComplaintFiled":"12/13/2011","vin":"2MEFM74W4YX","components":"STEERING","summary":"TL* THE CONTACT OWNS A 2000 MERCURY GRAND MARQUIS. THE CONTACT WAS DRIVING 35 MPH WHEN HE STARTED HAVING DIFFICULTIES TURNING THE STEERING WHEEL. AFTER INSPECTING THE VEHICLE, HE NOTICED THAT THE DRIVER SIDE LOWER CONTROL ARM WAS CRACKED. THE VEHICLE WAS NOT TAKEN TO THE DEALER AND THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 146,000.","products":[{"type":"Vehicle","productYear":"2000","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":10406925,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/15/2010","dateComplaintFiled":"06/15/2011","vin":"","components":"ENGINE AND ENGINE COOLING","summary":"TL*THE CONTACT OWNS A 2000 MERCURY GRAND MARQUIS. THE CONTACT STATED THE HE SMELLED A BURNING ODOR. THE CONTACT LOOKED AT THE TEMPERATURE GAUGE WHICH INDICATED THAT THE VEHICLE HAD OVERHEATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THE INTAKE MANIFOLD WAS MADE OF PLASTIC AND WAS LEAKING. THE LEAK WAS SEALED, BUT THE CONTACT WAS INFORMED THAT THE REPAIR MAY NOT HOLD UP FOR A LONG PERIOD OF TIME. THE FAILURE MILEAGE WAS 100,000 AND THE CURRENT MILEAGE WAS 103,000. THE VIN WAS UNAVAILABLE.","products":[{"type":"Vehicle","productYear":"2000","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":10397114,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/14/2008","dateComplaintFiled":"04/22/2011","vin":"2MEFM75W6YX","components":"SEAT BELTS","summary":"TL* THE CONTACT OWNS A 2000 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE FRONT SEAT BELT WOULD NOT RETRACT. THE FAILURE STARTED INTERMITTENTLY BUT BECAME PROGRESSIVELY WORSE OVER TIME. THE CONTACT CALLED THE MANUFACTURER AND WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALLS ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBERS: 00V083000 (SEAT BELTS: FRONT: RETRACTOR) OR 00V157001 (SEAT BELTS: FRONT: ANCHORAGE). THE VEHICLE WAS NOT REPAIRED. THE CURRENT MILEAGE WAS APPROXIMATELY 117,000 AND THE FAILURE MILEAGE WAS APPROXIMATELY 67,000.","products":[{"type":"Vehicle","productYear":"2000","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":10386406,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/02/2011","dateComplaintFiled":"03/04/2011","vin":"","components":"VEHICLE SPEED CONTROL","summary":"TL* THE CONTACT OWNS A 2000 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT HE WAS DRIVING WITH THE CRUISE CONTROL ACTIVATED. AS HE APPROACHED A TRAFFIC STOP AND APPLIED THE BRAKES, THE VEHICLE ABNORMALLY ACCELERATED. THE CONTACT WAS ACCELERATING TOWARD TRAFFIC AND IN ORDER TO STOP THE VEHICLE, HE VEERED OFF THE HIGHWAY AND SHUT THE ENGINE OFF. HE RESTARTED THE VEHICLE SEVERAL MINUTES LATER AS IT RESUMED NORMAL OPERATION. THE DEALER WAS CONTACTED AND ADVISED THE CONTACT TO BRING THE VEHICLE IN FOR INSPECTION. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 98,900. THE VIN WAS UNAVAILABLE.","products":[{"type":"Vehicle","productYear":"2000","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":10384186,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"07/10/2010","dateComplaintFiled":"02/23/2011","vin":"2MEFM75W6YX","components":"AIR BAGS,VEHICLE SPEED CONTROL","summary":"TL* THE CONTACT OWNS A 2000 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE SITTING IN AN INTERSECTION WITH THE BRAKES DEPRESSED, THE VEHICLE ABNORMALLY ACCELERATED AND LIGHTLY CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS THEN DEPLOYED ABNORMALLY, SEVERAL MOMENTS AFTER THE CRASH OCCURRED. THE CONTACT WAS INJURED BY THE AIR BAG AND SUSTAINED LACERATIONS TO HIS LEFT ARM. A POLICE REPORT WAS FILED. THE VEHICLE WAS INSPECTED BY A DEALER AND THEY ADVISED THAT THE AIR BAGS SHOULD NOT HAVE DEPLOYED WITHOUT A FORCEFUL IMPACT. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 200,000.    UPDATED 03/29/11  *BF  UPDATED 12/28/2011 *LN","products":[{"type":"Vehicle","productYear":"2000","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":10381950,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/01/2006","dateComplaintFiled":"02/07/2011","vin":"2MEFM75W7YX","components":"UNKNOWN OR OTHER","summary":"THE BLOWER FAN OF THE HEATER & DEFROSTER FAILED TO OPERATE.  WINDSHIELD FROST ON THE OUTSIDE AND FOG ON THE INSIDE COULD NOT BE REMOVED THUS MAKING DRIVING VERY HAZARDOUS.  AFTER SEVERAL DAYS THE PROBLEM RESOLVED ITSELF BUT REOCCURRED EVERY YEAR OR TWO. I RESEARCHED THE PROBLEM RECENTLY DURING THE LAST FAILURE (2/6/2011) AND FEEL STRONGLY THAT THE INTERMITTENT FAILING PART IS THE BLOWER MOTOR SPEED CONTROLLER, PART NUMBER XW1H-19E624-AB.  FORTUNATELY, THE MOTOR AND BLOWER WILL OPERATE (FOR NOW) AFTER I HIT IT A COUPLE TIMES WITH A HAMMER. SEVERAL WEB SITES DESCRIBE THIS PART INCLUDING PHOTOS. REMOVAL AND INSTALLATION. IF THIS ITEM HAS NOT BEEN RECALLED AS A SAFETY ISSUE, I THINK IT SHOULD BE.","products":[{"type":"Vehicle","productYear":"2000","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":10377752,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/17/2000","dateComplaintFiled":"01/17/2011","vin":"2MEFM74W7YX","components":"ENGINE AND ENGINE COOLING","summary":"SPARK PLUG BLEW OUT OF #8 CYLINDER WITHOUT WARNING MERGING ONTO HIGHWAY. IF THIS HAPPENS ON A DIFFERENT CYLINDER IT COULD PUNCTURE THE FUEL RAIL; ULTIMATELY CAUSING A FIRE FROM THE IGNITION COIL SPARK.","products":[{"type":"Vehicle","productYear":"2000","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":10365294,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/10/2010","dateComplaintFiled":"11/10/2010","vin":"2MEFM75W3YX","components":"VEHICLE SPEED CONTROL","summary":"2000 MERCURY GRAND MARQUIS LUNGES FORWARD (RPM INCREASE @1000 AND LOUD GROWL FROM ENGINE COMPARTMENT) WHEN APPROACHING A STOP LIGHT AND/OR ALREADY STOPPED AT A LIGHT.  EVERYTHING RETURNS TO NORMAL WHEN I ACCELERATE AGAIN, UNTIL THE NEXT LIGHT.  THIS IS AN INTERMITTENT PROBLEM BUT VERY ANNOYING.  THERE HAVE BEEN NO \"INCIDENTS\" FROM THIS SINCE I NOW KNOW TO EXPECT IT, BUT I COULD CERTAINLY SEE AN ACCIDENT OCCURRING AS A RESULT OF THIS DEFECT.  I AM REENTERING THIS AS I THINK I MARKED THE INCORRECT YEAR MAKE ON MY PREVIOUS SUBMISSION.  IT IS ACTUALLY A 2000. *TR","products":[{"type":"Vehicle","productYear":"2000","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":10357369,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/17/2010","dateComplaintFiled":"09/24/2010","vin":"","components":"SEAT BELTS","summary":"TL* THE CONTACT OWNS A 2000 MERCURY GRAND MARQUIS.  THE CONTACT STATED THAT THE FRONT DRIVER SIDE SEAT BELT WAS ABNORMALLY LOOSE AROUND THE CONTACT WHILE FASTENED.  THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER BUT THEY DID NOT DIAGNOSE THE FAILURE AND THE VEHICLE WAS NOT REPAIRED.  THE VIN WAS UNAVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 41,000.","products":[{"type":"Vehicle","productYear":"2000","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":10352502,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2009","dateComplaintFiled":"08/28/2010","vin":"2MEFM75W5YX","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING,INTERIOR LIGHTING","summary":"I OWN A 2000 GRAND MARQUIS THAT I BOUGHT N 05 AS OF THE LAST PAST YEAR I CANT DRIVE AT NIGHT CAUSE OF THE HEADLIGHTS GOING OFF WHILE DRIVING I HAVE BEEN TICKETED 4 THIS AND HAVE TAKEN IT TO A DEALER ONLY TO GET NO HELP. AFTER DRIVING 10-15MINS THEY WILL CLICK AND TURN OFF AFTER 1-5MINS POP BACK ON. I HOPE 2 GET ANSWER SO I WANT DO AWAY WITH THE FORD MOTOR COMPANY PRODUCTS. *TR","products":[{"type":"Vehicle","productYear":"2000","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":10340198,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/24/2010","dateComplaintFiled":"06/26/2010","vin":"","components":"EXTERIOR LIGHTING","summary":"2000 MERCURY GRAND MARQUIS - HEADLIGHTS AND TAILLIGHTS GO ON AND OFF THROUGHOUT THE NIGHT WHILE THE VEHICLE IS PARKED AND THE ENGINE IS OFF. *TR","products":[{"type":"Vehicle","productYear":"2000","productMake":"MERCURY","productModel":"MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":10297314,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/26/2009","dateComplaintFiled":"12/29/2009","vin":"2MEFM74W6YX","components":"VISIBILITY","summary":"TL* THE CONTACT OWNS A 2000 MERCURY GRAND MARQUIS. WHILE DRIVING  APPROXIMATELY 30 MPH, THE WINDSHIELD WIPERS FAILED. SHE WAS ABLE TO DRIVE HOME SAFELY. A MECHANIC FROM A REPAIR FACILITY ADVISED HER TO CALL THE DEALER IN REFERENCE TO RECALL # 00V138000(VISIBILITY:WINDSHIELD WIPER/WASHER).  AN APPOINTMENT WAS SET WITH THE DEALER FOR 01/04/2010. THE CURRENT MILEAGE WAS 84,108. THE FAILURE MILEAGE WAS APPROXIMATELY 84,090.","products":[{"type":"Vehicle","productYear":"2000","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":10272794,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2009","dateComplaintFiled":"06/03/2009","vin":"1FCLF53S320","components":"SERVICE BRAKES, HYDRAULIC","summary":"CATASTROPHIC BRAKE FAILURE ON 2000 MERCURY GRAND MARQUIS.  INVOLVED POWER BRAKES, BOOSTER, ABS SYSTEM.  CAUSED MINOR INJURIES BUT TOTAL LOSS OF TWO VEHICLES. *TR","products":[{"type":"Vehicle","productYear":"2000","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":10252160,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/14/2008","dateComplaintFiled":"12/18/2008","vin":"2MEFM74W9YX","components":"EXTERIOR LIGHTING","summary":"DRIVING AT NIGHT WITH HIGH BEAMS ON. AFTER AN EXTENDED TIME ,AT LEAST AN HOUR, HEADLIGHTS WENT OFF. SWITCHED TO LO BEAMS AND THEY CAME ON, SWITCHED BACK TO HIGH BEAMS AND THEY WENT OFF AGAIN.  I HAVE A 1994 GRAND MARQUIS AND IT DOES THE EXACT SAME THING.  REPLACED THE HEADLIGHT BREAKER AND STILL HAVE THE PROBLEM. *TR","products":[{"type":"Vehicle","productYear":"2000","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":10250679,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/10/2008","dateComplaintFiled":"12/03/2008","vin":"","components":"ENGINE AND ENGINE COOLING","summary":"CAR STARTED RUNNING HOT ALL OF A SUDDEN..FOUND OUT THE INTAKE MANIFOLD WAS CRACKED AND THE COOLANT WAS LEAKING ON SPARK PLUGS AND FUEL INJECTORS. CAUSING THE CAR TO MISFIRE AND SLOW TO PICK UP SPEED. TRIED TO GET FIXED BUT WAS TOLD THE EXP. DATE WAS IN 07.SO I HAVE TO PAY OUT OF POCKET..I FEEL A RECALL SHOULDN'T HAVE AN EXPIRATION DATE CAUSE IT TELLS YOU THAT ONE OF THESE DAYS THE PART ON THE CAR IS GOING TO NEED TO BE FIXED. I FEEL FORD SHOULD LIVE UP TO THEIR WORD AND FIX THE PROBLEM NO COST TO CUSTOMER... *TR","products":[{"type":"Vehicle","productYear":"2000","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":10240968,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/19/2008","dateComplaintFiled":"09/04/2008","vin":"2MEFM74W3YX","components":"STEERING,POWER TRAIN,EQUIPMENT","summary":"ON 08/18/2008 MY MOTHER TOOK HER VEHICLE TO SUNNYVALE LINCOLN MERCURY DEALERSHIP [408] 732-7000[SHE PURCHASED THE VEHICLE THERE] BECAUSE SHE WAS HAVING PROBLEMS GETTING THE TRANSMISSION TO GO IN GEAR USING THE GEAR SHIFT HANDLE ON THE STEERING COLOMN. THE DEALERSHIP [INVOICE 24804, GABRIEL MEDINA] SAID THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE DROVE O.K. IT WAS JUST HARD TO GO FROM PARK TO DRIVE. MY MOTHER IS 86 YEARS OLD AND LIVES BY HER SELF. I FEEL STRONGLY THAT SHE WAS TAKEN FOR A RIDE AND CHEATED OUT OF $2,611.93. SHE WAS NEVER TOLD AS TO WHY THE TRANSMISSION NEEDED TO BE REPLACED, SHE DRIVES A 2000 MERCURY GRAND MARQUIS WITH 17,352 MILES ON IT. ALL OIL CHANGES AND SERVICE WORK WAS DONE AT THE DEALERSHIP FROM DAY ONE. NOW THE TRANSMISSION IS MISSING. HER WARRANTY COVERAGE FOR THE TRANSMISSION IS HER RECEIPT FROM THE DEALERSHIP. THERE WAS NEVER A PROBLEM WITH THE SHIFTING OF THE TRANSMISSION ONCE SHE GOT THE GEAR SHIFT HANDLE TO GO TO DRIVE. SO,  IF THERE IS A PROBLEM WITH THE LINKAGE FROM THE STEERING COLUMN TO THE TRANSMISSION, WHY DID THE TRANSMISSION HAVE TO BE REPLACED? *TR","products":[{"type":"Vehicle","productYear":"2000","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"},{"type":"Equipment","productYear":"9999","productMake":"DEALERS","productModel":"DEALERS","manufacturer":"DEALERS TRUCK EQUIP. CO."}]},{"odiNumber":10239014,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2003","dateComplaintFiled":"08/20/2008","vin":"2MEFM75W4YX","components":"EQUIPMENT","summary":"TL*THE CONTACT OWNS A 2000 MERCURY GRAND MARQUIS.  THE CONTACT STATED THAT THERE IS NO AIR CONDITIONING FILTER FOR THE AIR VENTS IN THE VEHICLE.  FORD STATED THAT THERE WAS NO VACUUM IN THE VENTILATION SYSTEM IN ORDER TO FILTER THE AIR CONDITIONING SYSTEM.  THE FAILURE MILEAGE WAS 46,000 AND CURRENT MILEAGE WAS 90,000.","products":[{"type":"Vehicle","productYear":"2000","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":10221665,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":2,"numberOfDeaths":0,"dateOfIncident":"11/05/2007","dateComplaintFiled":"03/13/2008","vin":"2MEFM74W0YX","components":"AIR BAGS","summary":"2000 MERCURY GRAND MARQUIS AIR BAGS FAILED TO INFLATE IN AN ACCIDENT. CONSUMER STATES THAT HE WAS INVOLVED IN AN ACCIDENT AND THAT THE AIR BAGS DID NOT INFLATE. CONSUMER SENT A COMPLAINT TO FORD AND NEVER RECEIVED A RESPONSE.  *KB","products":[{"type":"Vehicle","productYear":"2000","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":10220252,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/02/2008","dateComplaintFiled":"03/06/2008","vin":"2MEFM75W5YX","components":"FUEL SYSTEM, GASOLINE","summary":"I FILLED THE FUEL TANK. SHORTLY I NOTICED THAT THE FUEL GAUGE LEVEL WAS RAPIDLY DROPPING. I STOPPED THE VEHICLE ON THE SIDE OF THE INTERSTATE. FUEL WAS POURING FROM BENEATH THE VEHICLE. A LARGE PUDDLE OF FUEL COLLECTED UNDER THE VEHICLE. I HAD THE VEHICLE TOWED. THE FUEL PUMP HAD STUCK AT 65 PSI AND RUPTURED THE FUEL LINE. I HAD THE FUEL LINE AND PUMP, ALONG WITH THE FILTER REPLACED.  *TR","products":[{"type":"Vehicle","productYear":"2000","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":10203469,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/11/2007","dateComplaintFiled":"09/19/2007","vin":"2MEFM75W2YX","components":"ELECTRICAL SYSTEM","summary":"TL*THE CONTACT OWNS A 2000 MERCURY GRAND MARQUIS.  WHILE DRIVING 25 MPH, THE CONTACT NOTICED SMOKE, A POIGNANT ODOR, AND SMALL FLAMES SEEPING FROM THE DASHBOARD.  HE PULLED OVER, EXITED THE VEHICLE, AND CALLED 911.  HE TAMED THE FIRE WITH A FIRE EXTINGUISHER.  THE POLICE AND FIRE DEPARTMENTS ARRIVED AND DISCONNECTED THE BATTERY.  A POLICE REPORT WAS FILED.  THE CONTACT DID NOT NOTIFY A DEALER AND NO REPAIRS WERE MADE.  THE CURRENT AND FAILURE MILEAGES WERE 81,210.   UPDATED  12-12-07   *BF  A COPY OF THE POLICE REPORT WAS PROVIDED. UPDATED 12/12/07  *TR","products":[{"type":"Vehicle","productYear":"2000","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":10185173,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2006","dateComplaintFiled":"03/15/2007","vin":"2MEFM75W7YX","components":"VEHICLE SPEED CONTROL","summary":"TL* THE CONTACT OWNS A 2000 MERCURY GRAND MARQUIS.  WHILE DRIVING AT VARIOUS SPEEDS BETWEEN 5 AND 10 MPH THE VEHICLE ACCELERATED ON ITS OWN AND THE BRAKES WOULD NOT STOP THE VEHICLE.  TO STOP THE VEHICLE, THE CONTACT HAD TO PUT THE VEHICLE IN NEUTRAL.  THE FAILURE MILEAGE WAS  35,000.   THERE WERE NO WARNING INDICATOR LIGHTS ILLUMINATED. THE CURRENT MILEAGE WAS 37,000.   THE CONSUMER STATED THAT HE PREVIOUSLY PUT THE CAR IN REVERSE AND IT TOOK OFF HE KEPT BRAKING BUT THE VEHICLE WOULDN'T STOP AND DAMAGED THE FRONT END OF THE CAR. UPDATE 05/22/07*TR","products":[{"type":"Vehicle","productYear":"2000","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":10183616,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/27/2007","dateComplaintFiled":"02/27/2007","vin":"","components":"VISIBILITY","summary":"TL* - THE CONTACT  OWNS  A 2000 MERCURY MARQUIS.  THE CONTACT STATED THAT THERE WAS A SAFETY RECALL, BUT IN ACTUALITY IT WAS A SAFETY BULLETIN ON THE WINDSHIELD WIPER MODULE.  THE DEALER AND MANUFACTURER STATED THAT THERE WAS NO SAFETY RECALL ON  THE WINDSHIELD WIPER MODULE.  AS SOON AS  REACHING 70 MPH  THE WINDSHIELD WIPERS STARTED  RUMBLING AS IF SOMETHING WAS LOOSE. IF THE WEATHER WAS POOR THE  VISIBILITY  WAS DIMINISHED. THE CONTACT STATED THAT  HAD DONE THIS SINCE THE PURCHASE DATE.  THE CONTACT HAD REPLACED THE WINDSHIELD WIPER BLADES THREE TIMES WITH EXPENSIVE WIPER BLADES, BUT IT DID NOT REMEDY THE FAILURE.  THAE FAILURE MILEAGE WAS 50,000 AND THE CURRENT MILEAGE WAS 83,360.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"MERCURY","productModel":"MERCURY","manufacturer":"Ford Motor Company"}]},{"odiNumber":10173465,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/08/2006","dateComplaintFiled":"11/14/2006","vin":"2MEFM74W1YX","components":"ENGINE AND ENGINE COOLING","summary":"ENGINE FAILURE DUE TO A DEFECTIVE PLASTIC ENGINE INTAKE MANIFOLD.    2000 MERCURY GRAND MARQUIS BEGAN TO HESITATE; THE DEALER SAID IT WAS CAUSED BY A DEFECTIVE NYLON INTAKE MANIFOLD, AND THEY WOULD NOT COVER THE COST OF REPAIRS.  FORD HAS HAD MANY COMPLAINTS ON THIS DEFECT.  *NM","products":[{"type":"Vehicle","productYear":"2000","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":10166091,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2006","dateComplaintFiled":"08/21/2006","vin":"2MEFM74W2YX","components":"SUSPENSION","summary":"DT*:  THE CONTACT STATED WHEN THE VEHICLE WAS TAKEN IN FOR MAINTENANCE TO REPLACE A VAPOR MANAGEMENT VALVE, THE SERVICE DEALER NOTED THAT BOTH UPPER AND LOWER BALL JOINTS WERE WORN.  THERE WERE NO IMMEDIATE REPAIRS MADE TO THE BALL JOINTS.","products":[{"type":"Vehicle","productYear":"2000","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":10164914,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/08/2006","dateComplaintFiled":"08/08/2006","vin":"2MEFM75W4YX","components":"SERVICE BRAKES, HYDRAULIC,VEHICLE SPEED CONTROL","summary":"DT*: THE CONTACT STATED WHEN THE CRUISE CONTROL WAS DEACTIVATED MANUALLY OR DEACTIVATED BY APPLYING BRAKE PRESSURE, THERE WAS A LOUD POPPING NOISE.  THE DEALERSHIP DETERMINED THIS WAS BY PRESSURE IN THE CRUISE CONTROL LINE.  THE CONTACT EXPRESSED THIS PROBLEM WAS RELATED TO BRAKE REPAIR WORK PERFORMED BY THE DEALERSHIP.","products":[{"type":"Vehicle","productYear":"2000","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":10162249,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2006","dateComplaintFiled":"07/12/2006","vin":"2MEFM74W4YX","components":"VEHICLE SPEED CONTROL","summary":"DT*: THE CONTACT STATED THE ENGINE REVVED FOR NO APPARENT REASON AND THE CHECK ENGINE LIGHT ILLUMINATED PREVIOUSLY. THE VEHICLE HAS NOT BE TAKEN TO THE DEALER.  THE VEHICLE HAD ONE ACCIDENT ABOUT 2.5 YEARS AGO WHEN THE VEHICLE HIT A DEER.  THE DEALER DETERMINED THEN THAT THERE WERE NO ENGINE PROBLEMS AFTER THE ACCIDENT, ONLY DAMAGE TO THE BODY OF THE VEHICLE.  THE CONTACT EXPRESSED THAT ON TWO OCCASIONS WHILE THE VEHICLE WAS BEING PARKED, THE ENGINE HAS SURPASSED 5000 RPMS.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":10157084,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/09/2006","dateComplaintFiled":"05/09/2006","vin":"2MEFM75W1YX","components":"SEAT BELTS","summary":"DT*:  THE CONTACT STATED WHILE PULLING THE SEAT BELT, THE RETRACTOR MECHANISM LOCKED MAKING IT IMPOSSIBLE TO BUCKLE THE SEAT BELT.  THE DEALER INDICATED THE SPRING IN THE RETRACTOR MECHANISM WAS BROKEN AND IT NEEDED TO BE REPLACED.","products":[{"type":"Vehicle","productYear":"2000","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":10150700,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/18/2006","dateComplaintFiled":"02/21/2006","vin":"2MEFM75W1YX","components":"VISIBILITY","summary":"DT*:  THE CONTACT STATED THE WINDSHIELD WIPERS WERE REPAIRED PREVIOUSLY UNDER RECALL.  LAST SATURDAY THE WINDSHIELD WIPERS STOPPED WORKING WITHOUT WARNING.  THERE IS A RECALL, #00V138000 CONCERNING THE WINDSHIELD WIPER/WASHER HOWEVER; THE RECALL DID NOT CORRECT THE PROBLEM.  THE DEALER HAS NOT BEEN CONTACTED AND THE VEHICLE HAS NOT BEEN REPAIRED.   UPDATED 03/09/06. *JB","products":[{"type":"Vehicle","productYear":"2000","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":10150035,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/10/2006","dateComplaintFiled":"02/11/2006","vin":"","components":"VISIBILITY","summary":"BACK WINDOW SHATTERED AFTER DEFROST WAS ON.  *NM","products":[{"type":"Vehicle","productYear":"2000","productMake":"MERCURY","productModel":"MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":10144685,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/04/2005","dateComplaintFiled":"12/07/2005","vin":"2MEFM74W9YX","components":"VISIBILITY","summary":"DT:  THE CONTACT STATED  VEHICLE WAS REPAIRED UNDER RECALL  00V138000 CONCERNING THE WINDSHIELD WIPER CONTROL MODULE   IN AUGUST 2000. THE WINDSHIELD WIPER CONTROL MODULE.  THE PROBLEM RECURRED.  WHILE THE CONTACT'S  WIFE WAS DRIVING HOME FROM WORK THE WINDSHIELD WIPERS  STOPPED WORKING. THE REPAIRS WILL BE MADE AT THE CONTACT'S EXPENSE.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":10143227,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/23/2005","dateComplaintFiled":"11/15/2005","vin":"","components":"SERVICE BRAKES, HYDRAULIC","summary":"CONSUMER 2000 GRAND MARQUIS BRAKES RE-LINED AND REAR ROTORS WERE REPLACED AT 17000 MILES. *TS *JB","products":[{"type":"Vehicle","productYear":"2000","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":10142260,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/24/2002","dateComplaintFiled":"11/09/2005","vin":"2MEFM75W2YX","components":"ELECTRICAL SYSTEM,EQUIPMENT","summary":"DT:  THE CONTACT HAD  TO REPLACE FUSES APPROXIMATELY EVERY THREE TO FOUR DAYS.  THE DEALER SAID IT MAY BE THE CLOCK SPRING, BUT THEY WOULD HAVE TO PERFORM A DIAGNOSTIC TEST TO CONFIRM THE PROBLEM.  THE DIAGNOSTIC TEST HAS NOT BEEN PERFORMED.   THE CONTACT REPORTED  THAT THE CONDENSER WENT OUT AT APPROXIMATELY 40,000 MILES.    *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":10141074,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2005","dateComplaintFiled":"10/25/2005","vin":"2MEFM75WXYX","components":"ENGINE AND ENGINE COOLING","summary":"2000 MERCURY GRAND MARQUIS ENGINE SHUT DOWN CAUSING CONSUMER TO LOSE POWER BRAKES AND STEERING. THIS WAS CAUSED BY A SHORT IN SPARK PLUG.  *TS  THE SHORT OCCURRED IN THE SPARK PLUG ON THE #4 CYLINDER.  THIS CONFUSED THE POWER CONTROL MODULE  WITH SIGNALS IT WAS RECEIVING FROM THE ENGINE AND TRIED TO COMPENSATE WHICH AFFECTED OTHER SYSTEMS AND A SORT OF CHAIN REACTION OCCURRED.  *NM","products":[{"type":"Vehicle","productYear":"2000","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":10138873,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/1901","dateComplaintFiled":"10/05/2005","vin":"2MEFM75W9YX","components":"ELECTRICAL SYSTEM","summary":"CONSUMER 2000 MERCURY MARQUIS LS SHIFTS GEARS ON ITS OWN AT 45 65 MPH AND THEN THE TRAC CONTROL LIGHT COMES ON. *TS   WHEN THE TRAC LIGHT CAME ON, THE VEHICLE COMPLETELY SHUT DOWN, AS IF THE CONSUMER HAD USED THE KEY TO TURN OFF THE IGNITION. AFTER SEVERAL VISITS TO DIFFERENT DEALERS, NO ON HAS BEEN ABLE TO FIND THE PROBLEM. *JB","products":[{"type":"Vehicle","productYear":"2000","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":10133842,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/11/2005","dateComplaintFiled":"08/22/2005","vin":"2MEFM74W0YX","components":"ENGINE AND ENGINE COOLING","summary":"THE CARS STARTED MISSING AND RUNNING ROUGH EVEN AFTER HAVING A COMPLETE TUNE-UP AND AFTER ABOUT WEEK LATER IT STARTED ALL OVER AND WAS TAKEN INTO THE MERCURY DEALERSHIP THAT FOUND THAT THE INTAKE MANIFOLD WAS CRACKED AND HAD TO BE REPLACED AT OUR EXPENSE, WHICH WE JUST RECEIVED A LETTER IN THE MAIL REGARDING A CLASS-ACTION LAWSUIT AGAINST FORD FOR THE SAME PROBLEM. I DO BELIEVE THAT THIS NEEDS TO BE FOLLOWED UP AND FORD NEEDS TO REFUND ALL EXPENSES DUE TO THE CUSTOMERS. PLEASE CHECK INTO THIS SITUATION, WE ALSO HAVE A FRIEND WHO HAS HAD THE SAME PROBLEM AND HAD TO HAVE HIS REPLACED.  THANK YOU","products":[{"type":"Vehicle","productYear":"2000","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":10126828,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/27/2005","dateComplaintFiled":"06/28/2005","vin":"2MEFM75W7YX","components":"VISIBILITY","summary":"THE BLOWER MOTOR ON MY GRAND MARQUIS LS BECAME INOPERATIVE. AFTER TROUBLESHOOTING THE PROBLEM, MY SERVICE PROVIDER DETERMINED THAT THE BLOWER MOTOR SPEED CONTROLLER WAS THE SOURCE OF THE PROBLEM. THEY PROCEEDED TO ORDER A NEW ONE, AND WERE INFORMED THAT THIS ITEM WAS ON NATIONWIDE BACKOREDER AND THEY HAD NO IDEA WHEN A NEW ONE COULD BE OBTAINED. THIS TELLS ME THAT THERE MUST BE A SIGNIFICANT NUMBER OF GRAND MARQUIS AUTOS WITH THE SAME PROBLEM. IT IS A SAFETY CONCERN BECAUSE THERE WOULD BE FOGGING OF THE WINDOWS DURING INCLEMENT WEATHER AND NO MEANS TO CLEAR THEM. IF THIS MODULE HAS AN EXCESSIVE FAILURE RATE, THE ITEM SHOULD BE PLACE ON A RECALL LIST.","products":[{"type":"Vehicle","productYear":"2000","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":10125788,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2005","dateComplaintFiled":"06/20/2005","vin":"2MEFM75WXYX","components":"VISIBILITY","summary":"WIINDSHIELD WIPERS DO NOT WORK PROPERLY.","products":[{"type":"Vehicle","productYear":"2000","productMake":"MERCURY","productModel":"MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":10120399,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2005","dateComplaintFiled":"04/28/2005","vin":"","components":"SUSPENSION","summary":"2000 MERCURY MARQUIS HAS A DEFECTIVE STEERING GEAR BOX.   *MR    THE PROBLEM WAS DUE TO A DEFECTIVE BUSHING IN THE STEERING GEAR BOX THAT PUT A BINDING MOTION ON THE STEERING MECHANISM.  THE BINDING ACTION WAS OVERRIDDEN BY POWER ASSIST ON TURNS, BUT NECESSITATED THAT THE POWER ASSIST BE USED TO COMPLETE THE RETURN AFTER THE TURN WAS COMPLETED.   *SC","products":[{"type":"Vehicle","productYear":"2000","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":10119176,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/04/2004","dateComplaintFiled":"04/20/2005","vin":"2MEFM75W8YX","components":"ELECTRICAL SYSTEM","summary":"2000 GRAND MARQUIS EXPERIENCING PROBLEMS WITH THE HEADLIGHTS, INTERIOR LIGHTS AND DASHBOARD LIGHTS.***NO ANSWER REQUIRED***. *MR  THE CONSUMER TOOK THE VEHICLE TO THE DEALER BUT THEY WERE UNABLE TO FIND ANY PROBLEMS.  TWO MONTHS LATER WHILE DRIVING, THE HEADLIGHTS AND DASH LIGHTS WENT OUT.  AFTER ABOUT 15 SECONDS THE LIGHTS CAME BACK ON.   *JB","products":[{"type":"Vehicle","productYear":"2000","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":10116469,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/03/2005","dateComplaintFiled":"04/06/2005","vin":"2MEFM75W9YX","components":"EXTERIOR LIGHTING,VEHICLE SPEED CONTROL","summary":"CRUISE CONTROL WORKS WHEN IT WANTS TO....SOME DAYS IT WILL WORK, OTHER DAYS IT WON'T...ALSO HAD PROBLEM WITH SIGNAL LIGHT BLINKING FASTER AT TIMES THAN AT OTHERS...HAD THAT PARTICULAR PROBLEM FIXED BY CHANGING THE \"LIGHT MODULE\"  FOR $500...NOW ITS THE CRUISE CONTROL...ONE MORE PROBLEM AND I'M SELLING THE CAR....*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"MERCURY","productModel":"MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":10113321,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/12/2004","dateComplaintFiled":"03/28/2005","vin":"2MEFM74W1YX","components":"ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM","summary":"VEHICLE WAS GOING ABOUT 35 MPH WHEN ALL OF A SUDDEN IT STARTED SHAKING. THEN, LOST ITS TRACTION CONTROL, AND CAUSED THE LIGHTS IN THE DASHBOARD TO TURN OFF. THIS EVENTUALLY LED THE ENGINE TO SHUT OFF, AND THE DRIVER  LOST  STEERING. TAKEN TO DEALER  FOR A CHECKUP, BUT THE RESULTS SHOWED THAT THE CAUSE WAS UNDETERMINED.*AK    CAR SHUDDERED, FOLLOWED BY ENGINE SHUT DOWN RESULTING IN LOSS OF POWER BRAKES AND STEERING.  *BF  *NM","products":[{"type":"Vehicle","productYear":"2000","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":10115554,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/21/2005","dateComplaintFiled":"03/22/2005","vin":"2MEFM75W5YX","components":"EXTERIOR LIGHTING,INTERIOR LIGHTING","summary":"HEADLIGHTS AND INTERIOR LIGHTS COME ON  AFTER THE VEHICLE WAS SHUT OFF FOR A LONG PERIOD OF TIME.  CONSUMER WAS CONCERNED THAT THE BATTERY SYSTEM WILL WEAR DOWN. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":10115467,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2004","dateComplaintFiled":"03/21/2005","vin":"2MEFM75W8YX","components":"EXTERIOR LIGHTING","summary":"WHILE BEING PARKED THE HEADLIGHTS WILL INTERMITTENTLY COME ON AND OFF WITHOUT A KEY BEING IN THE IGNITION. CONSUMER STATED THE DEALER CHANGED THE HEADLIGHT SWITCH. HOWEVER, WHILE DRIVING AT NIGHT THE HEADLIGHTS COMPLETELY WENT OUT. THE CONSUMER WAS DRIVING AT 65 MPH.","products":[{"type":"Vehicle","productYear":"2000","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":10115239,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/09/2005","dateComplaintFiled":"03/16/2005","vin":"","components":"ENGINE AND ENGINE COOLING","summary":"THE INTAKE MANIFOLD DEVELOPED CRACKS. AS A RESULT, THE ENGINE COOLANT LEAKED ONTO THE COILS THAT CONNECT TO THE SPARK PLUGS, CAUSING THE VEHICLE TO SHAKE AND SKIP CYLINDERS. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":10112813,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/18/2004","dateComplaintFiled":"02/16/2005","vin":"2MEFM74W1YX","components":"VEHICLE SPEED CONTROL","summary":"WHILE DRIVING ON WITH THE SPEED CONTROL ON , THE ENGINE ABRUPTLY STOPPED.   *BF   THE IGNITION KEY WAS TURNED OFF, WHICH INACTIVATED THE SPEED CONTROL, AND THE ENGINE WAS STARTED WITH NO PROBLEM.   *SC  THE CONSUMER STATED THERE WAS A SMELL HOT BURNING WIRES.*JB","products":[{"type":"Vehicle","productYear":"2000","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":10109685,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/04/2004","dateComplaintFiled":"02/03/2005","vin":"2MEFM75W8YX","components":"VEHICLE SPEED CONTROL","summary":"THE VEHICLE ACCELERATED WHILE ON THE HIGHWAY TO 60 MPH.  THE CONSUMER  PUT THE VEHICLE INTO NEUTRAL TO SLOW IT DOWN.    AFTER TAKING IT TO THE GARAGE THE RPM(S) WERE COMPLETELY OPEN.  THE IDLE  VALVE WAS FOUND TO BE DEFECTIVE AND REPLACED.","products":[{"type":"Vehicle","productYear":"2000","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":10109689,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/14/2003","dateComplaintFiled":"02/03/2005","vin":"PLEASE PROV","components":"STRUCTURE","summary":"WATER IS LEAKED INTO THE VEHICLE ON THE PASSENGER SIDE WHEN IT RAINED.  THE DEALER WAS UNABLE TO DETERMINE WHERE THE LEAK WAS COMING FROM.  *JB","products":[{"type":"Vehicle","productYear":"2000","productMake":"MERCURY","productModel":"MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":10097446,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"01/01/2005","dateComplaintFiled":"01/31/2005","vin":"2M2MEFM75W1","components":"POWER TRAIN","summary":"TRANSMISSION MALFUNCTION, VEHICLE HARD TO SHIFT.    *BF  THE VEHICLE WAS IN PARK WHEN THE CONSUMER WAS EXITING THE VEHICLE.  THE VEHICLE BEGAN TO ROLL FORWARD SUDDENLY KNOCKING THE CONSUMER TO THE GROUND.  THE CONSUMER WAS HOLDING ONTO THE INSIDE DOOR HANDLE AND WAS DRAGGED ON HIS STOMACH ABOUT 50 FEET.  THE CONSUMER DISLOCATED HIS SHOULDER AND SEPARATED MUSCLE AND TENDON AS WELL AS NERVES FROM THE ROTATOR CUFF.  THE DRAGGING ALSO INFLICTED NUMEROUS CUT ON THE CONSUMERS STOMACH AND LEGS.  *NM","products":[{"type":"Vehicle","productYear":"2000","productMake":"MERCURY","productModel":"MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":10109241,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/22/2004","dateComplaintFiled":"01/31/2005","vin":"2MEFM74W1YX","components":"VEHICLE SPEED CONTROL","summary":"WHILE DRIVING 70 MPH  VEHICLE STALLED.  CRUISE CONTROL WAS ENGAGED. AFTER WAITING FOR A LITTLE WHILE THE VEHICLE WAS RESTARTED.  VEHICLE CONTINUED TO RUN FOR A WHILE BEFORE IT STALLED AGAIN.  VEHICLE WAS TOWED TO A REPAIR SHOP, AND NOTHING COULD BE FOUND.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":10109184,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/29/2004","dateComplaintFiled":"01/28/2005","vin":"2MEFM74W9XX","components":"SUSPENSION","summary":"WHILE DRIVING VEHICLE MADE A VERY LOUD NOISE. TOOK  VEHICLE TO THE DEALER AND GOT NO SATISFACTION. TOOK IT TO ANOTHER DEALER, AND WAS TOLD THAT REAR END BEARINGS HAD TO BE REPLACED DUE TO DETERIORATION. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":10103818,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/13/2004","dateComplaintFiled":"01/18/2005","vin":"2MEFM75W4YX","components":"EXTERIOR LIGHTING","summary":"CONSUMER WAS DRIVING AT 55 MPH AND THE LIGHTS CUT OFF. CONSUMER STOPPED IN THE MIDDLE OF THE ROAD, AND THE LIGHTS  CAME ON. THEY CONTINUED TO SHUT OFF AND ON AT LEAST FOUR MORE TIMES BEFORE THE CONSUMER COULD DRIVE HOME.*AK  *TC","products":[{"type":"Vehicle","productYear":"2000","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":10105705,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/27/2004","dateComplaintFiled":"01/04/2005","vin":"2MEFM74WXYX","components":"STRUCTURE","summary":"WHEN TRAVELING AT INTERSTATE SPEEDS (65-70 MPH) OR GREATER AN UNBEARABLE NOISE/ VIBERATION JUST AT THE BACK OF THE HOOD AND LEADING EDGE OF WINDSHIELD ON THE DRIVERS SIDE MAKES DRIVING A NIGHTMARE.  TOOK TO DEALER AND MERCURY HAS ISSUED A TECHNICAL SERVICE BULLETIN FOR THIS EXACT PROBLEM.  DEALER NOR FORD/MERCURY WILL MAKE REPAIRS.  NEW PARTS TO CORRECT CONDITON COST IN EXCESS OF $100.00 .  *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":10105427,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/15/2004","dateComplaintFiled":"12/28/2004","vin":"PROVIDE","components":"ELECTRICAL SYSTEM","summary":"THE INTERIOR LIGHTS COME ON WHEN THERE IS NO ONE IN THE VEHICLE AND NO KEY IS IN THE IGNITION.  NO OTHER LIGHTS COME ON.  *JB","products":[{"type":"Vehicle","productYear":"2000","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":10100797,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/28/2004","dateComplaintFiled":"11/30/2004","vin":"2MEFM75W0YX","components":"SEAT BELTS","summary":"SEAT BELT WARNING ALARM GOES OFF WHILE PARKED AND WARMING ENGINE. NO ONE IN CAR.PROGRAMABLE NOT TO GO OFF WHEN SET. PROGRAM LOOSES MEMORY WHEN COOL WEATHER SETS IN. HAS HAPPENED THE LAST THREE YEARS . WAS TOLD THIS IS NORMAL. WHY DOES IT NOT HAPPEN IN WARM WEATHER?*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":10101455,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2004","dateComplaintFiled":"11/09/2004","vin":"2MEFM75W6YX","components":"TIRES","summary":"WHILE DRIVING 70 MPH THE CONSUMER'S VEHICLE HAD TWO SEPARATED BLOWOUTS.  THE FIRST OCCURRED AT APPROXIMATED 14000 MILES, THE SECOND AFTER 30000 MILES. COOPER SIGMA REGENT TIRES 225/60/15, RATED AB.  *NM  *TC","products":[{"type":"Vehicle","productYear":"2000","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"},{"type":"Tire","productYear":"9999","productMake":"SIGMA","productModel":"SIGMA REGENT","size":"P225/60R16","manufacturer":"Cooper Tire & Rubber Co."}]},{"odiNumber":10101150,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"11/01/2004","dateComplaintFiled":"11/05/2004","vin":"2MZMEFM75W1","components":"POWER TRAIN","summary":"THE VEHICLE'S TRANSMISSION FAILED.  *NM  THE CONSUMER ATTEMPTED TO ENTER THE DRIVERS SIDE DOOR WHEN THE VEHICLE STARTED TO MOVE FORWARD DRAGGING THE CONSUMER 50 FEET COMING TO A STOP AS IT HIT THE CURB.  THE CONSUMER SUFFERED NUMEROUS INJURIES.  THE VEHICLE SHIFT LEVER WAS STILL IN PARK.  *TC  *JB","products":[{"type":"Vehicle","productYear":"2000","productMake":"MERCURY","productModel":"MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":10094721,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2000","dateComplaintFiled":"09/30/2004","vin":"2MEFM75W9YX","components":"SEAT BELTS","summary":"BOTH FRONT SEAT BELTS WILL NOT PROPERLY RETRACT AFTER THE DRIVER OR THE PASSENGER EXITED THE VEHICLE. DEALER WAS CONTACTED.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":10092739,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2004","dateComplaintFiled":"09/13/2004","vin":"2MEFM75W3YX","components":"SEAT BELTS","summary":"PROBLEMS WITH SEATBELTS ON 2000 MERCURY GRAND MARQUIS.   *MR  THE FAILURE OCCURRED WITHOUT WARNING.  (THE PUSH BUTTON ON THE BUCKLE WOULD NOT RELEASE)   *SC *JB","products":[{"type":"Vehicle","productYear":"2000","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":10088177,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/23/2004","dateComplaintFiled":"08/18/2004","vin":"2MEFM75WXYX","components":"EXTERIOR LIGHTING","summary":"WHEN EVER THE CAR IS DROVE WITH ITS LIGHTS ON BRIGHT, AFTER 5-10 MINUTES OF DRIVING, THE LIGHTS START TO FLICKER AND EVERY THING IN THE DASH GOES OUT ALONG WITH THE LIGHTS, WHICH LEAVES YOU IN TOTAL DARKNESS, WHICH IS VERY DANGEROUS WHEN DRIVING AT NIGHT. SO FAR THERE HAS NOT BEEN ANY ACCIDENTS OR INJURIES FROM THIS, I WOULD LIKE TO KNOW WHY THIS HAPPENS AND HOW IT CAN BE CORRECTED?  THIS DOES NOT HAPPEN WITH THE DIMMS ON WHILE DRIVING...","products":[{"type":"Vehicle","productYear":"2000","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":10068553,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/26/2003","dateComplaintFiled":"04/21/2004","vin":"2MEFM74W9YX","components":"TIRES,EQUIPMENT","summary":"THE RIGHT FRONT TIRE EXPERIENCED  A BLOWOUT WHILE DRIVING ON A 2 LANE BACK ROAD AT 30 MPH.  ALSO, THE JACK BROKE IN HALF WHEN  VEHICLE WAS BEING JACKED UP TO REMOVE THE BLOWOUT TIRE. THIS CAUSED THE VEHICLE TO CRASH DOWN AND ALMOST SEVER THE CONSUMER'S LEG.   MANUFACTURER WAS NOTIFIED, AND REQUESTED THAT THE CONSUMER SEND THE JACK TO THERE CORPORATE OFFICE. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"},{"type":"Tire","productYear":"9999","productMake":"MICHELIN","productModel":"MICHELIN","size":null,"manufacturer":"MICHELIN TIRE CORP."}]},{"odiNumber":10065667,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/12/2004","dateComplaintFiled":"04/06/2004","vin":"2MEFM74W5YX","components":"VISIBILITY","summary":"THE WIPER CONTROL MODULE FAILED IN A BLIZZARD, AN EXTREMELY DANGEROUS SITUATION.  WHAT BOTHERS ME THE MOST IS THAT THIS WIPER CONTROL MODULE WAS THE SUBJECT OF A RECALL.  I COMPLIED WITH THE RECALL AND HAD THE MODULE REPLACED.  BUT IT'S OBVIOUS TO ME THAT FORD EITHER DID NOT REPLACE THE PART OR JUST PUT ANOTHER DEFECTIVE PART INTO MY CAR.  WHAT GOOD IS A RECALL IF THE REPLACEMENT PART IS ALSO DEFECTIVE?  THE SPECIFIC RECALL WAS 00S09 MAY 2000 RECALL - WIPER CONTROL MODULE REPLACEMENT  MY SITUATION WAS EXACTLY AS DESCRIBED IN THE RECALL.  THE WIPERS FAILED WITHOUT WARNING IN HEAVY SNOW (THUS HEAVY LOAD ON THE WIPERS).  AGAIN, A VERY DANGEROUS SITUATION.   *LA","products":[{"type":"Vehicle","productYear":"2000","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":10056552,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/28/2004","dateComplaintFiled":"02/04/2004","vin":"2MEFM75W6YX","components":"POWER TRAIN","summary":"I OWN A 2000 GRAND MARQUIS WITH 41,000 MILES AND HAD TO REPLACE THE DRIVE HAFT.   I WAS GETTING NOTICABLE VIBRATION ABOVE 65.  DRIVE SHAFT WAS BENT. VIBRATION IS GONE BUT THERE IS SOME LOW LEVEL NOISE FROM THE REAR END.  MECHANIC SAYS IT IS THE GEARS.*AK    I ALSO OWN A 1999 GRAND MARQUIS WITH THE SAME OPTIONAL EQUIPMENT AS THE 2000.  THE 1999 HAS 71,000 MILES AND RUNS SMOOTH AND QUIET.","products":[{"type":"Vehicle","productYear":"2000","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":10071018,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/15/2003","dateComplaintFiled":"01/15/2004","vin":"2MEFM74WOYX","components":"SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING","summary":"AIR CONTROL VALVE FAILURE. THIS ITEM NOT COVERED BY MY 90,000 MILE WARRANTY. WHY NOT?  SHOP SAID AN ITEM THAT CONTROLS BRAKING JAMMED CAUSING THE BRAKES IN THE FRONT BRAKES NOT TO RETRACT AFTER RELEASING PEDAL THEREFORE DESTROYING CALIPERS PADS & ROTORS. THIS ITEM NOT COVERED BY EXTENDED WARRANTY EITHER. WHY NOT?","products":[{"type":"Vehicle","productYear":"2000","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":10051908,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/30/2003","dateComplaintFiled":"12/22/2003","vin":"","components":"TIRES","summary":"VEHICLE EXPERIENCED TIRE BLOW OUT.*MR  THE CONSUMER RAN OVER AN OBJECT IN THE ROAD, LOST CONTROL OF THE VEHICLE AND HIT A SEMI TRUCK.  *CB  *JB","products":[{"type":"Vehicle","productYear":"2000","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"},{"type":"Tire","productYear":"9999","productMake":"GENERAL","productModel":"GENERAL","size":null,"manufacturer":"GENERAL TIRE & RUBBER CO."}]},{"odiNumber":10050365,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"12/10/2003","vin":"2MEFM74W7YX","components":"SERVICE BRAKES, HYDRAULIC","summary":"DESIGN OF VEHICLE ROTORS ARE CAUSING PROBLEMS WITH BRAKE PADS.*MR  ROUTINE INSPECTION OF THE ROTORS SHOWED DEEP GROOVING OF THE ROTORS BY THE BRAKE PADS.  THE WEAR ON THE PADS WAS WITHIN TOLERANCE BUT THE ROTORS HAD TO BE MACHINED TO RESTORE SURFACE INTEGRITY.  THE CONSUMER CONTACTED THE MANUFACTURER WHO INDICATED THAT THE ROTORS ARE EXPENDABLE ITEMS BUT THE CONSUMER DISAGREES AND BELIEVES THE BRAKING SYSTEM IS DESIGNED POORLY.  *NM","products":[{"type":"Vehicle","productYear":"2000","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":10040124,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"10/12/2003","vin":"2MEFM74W5YX","components":"VISIBILITY","summary":"THERE WAS A FAILURE IN THE POWER OPERATED WINDOW MODULE/SWITCH THAT CAUSED THE WINDOWS TO MALFUNCTION. THERE IS A TSB 637533 FOR THIS ISSUE.   *NLM     WHEN THE SWITCH WAS OPERATED ON THE DRIVER'S SIDE FOR THE PASSENGER SIDE WINDOW, THE DRIVERS SIDE WINDOW WOULD ALSO OPENED/CLOSED.  THIS WAS AN INTERMITTENT PROBLEM AT FIRST THEN OVER TIME BECAME PROGRESSIVELY WORSE.  THE MANUFACTURER WAS NOTIFIED BUT HAS NOT CONTACTED THE CONSUMER ABOUT THE PROBLEM.    *SCC   *NLM","products":[{"type":"Vehicle","productYear":"2000","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":10041900,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"09/29/2003","vin":"","components":"SERVICE BRAKES, HYDRAULIC","summary":"REAR BRAKE PADS ARE WEARING OUT EXCESSIVELY, AND NEED TO BE REPLACED. THE CAUSE OF EXCESSIVE WEAR IS UNDETERMINED. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":10026857,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/03/2003","dateComplaintFiled":"08/22/2003","vin":"2MEFM75W4YX","components":"SUSPENSION,AIR BAGS","summary":"WHILE DRIVING THE CONSUMERS WIFE LOSS CONTROL OF THE STEERING WHEEL AND  HIT THE RAILS ON BOTH SIDES.  THE VEHICLE HEADED INTO A DITCH ON THE LEFT SIDE, THE CONSUMER YANKED THE WHEEL TO SEND THE VEHICLE STRAIGHT BUT INSTEAD THE WENT ACROSS TWO LANES AND SLAMMED INTO THE MEDIAN.  THE DEALER WAS NOTIFIED.  THE AIR BAGS DID NOT DEPLOY.  AT THE TIME OF THE ACCIDENT, THE CONSUMER WAS WORKING THE ELECTRONIC PASSENGER SEAT CONTROLS AND THE CONSUMER WANTED TO KNOW IF THERE WAS ANY CONNECTION.   *AK   *SCC THE MECHANIC CLAIMED THE BALL JOINT FAILURE CAUSED THE ACCIDENT, THE BALL JOINT HAD NO GREASE.  *JB","products":[{"type":"Vehicle","productYear":"2000","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":10024772,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/23/2003","dateComplaintFiled":"08/15/2003","vin":"2MEFM75W0YX","components":"ENGINE AND ENGINE COOLING","summary":"WHILE TRAVELING ON THE HIGHWAY AND WITHOUT PRIOR WARNING THE VEHICLE STALLED *AK   WHEN THE VEHICLE WAS DRIVEN AT SPEEDS OF 35 TO 55 MPH, IT HESITATED AND SURGED 4 TO 6 TIMES IN A ROW. IT FELT LIKE CONSUMER TURNED THE VEHICLE OFF THEN ON.     *PH. THE CONSUMER WAS TOLD THE COMPUTER WAS BAD, AND THE WIRING NEEDED TO BE REPLACED.  *JB","products":[{"type":"Vehicle","productYear":"2000","productMake":"MERCURY","productModel":"MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":10026483,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2003","dateComplaintFiled":"08/01/2003","vin":"2MEFM74WXYX","components":"STEERING,ELECTRICAL SYSTEM","summary":"AN ELECTRICAL SYSTEM MALFUNCTIONED CAUSED THE HEADLIGHTS FLICKER WHILE DRIVING.  THE AIR CONDITIONER MALFUNCTIONED.  THE VEHICLE EXPERIENCED NOISE IN THE GEAR BOX.  THE TECHNICIAN PACKED GREASE ON THE RIMS AND UNDER THE WHEEL COVERS.  THE BATTERY FAILED AND AS A RESULT THE VEHICLE WOULD NOT START.  *AK   *CB   *NLM","products":[{"type":"Vehicle","productYear":"2000","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":10026501,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2003","dateComplaintFiled":"08/01/2003","vin":"2MEFM74WXYX","components":"EXTERIOR LIGHTING","summary":"CONSUMER STATES WHILE USING HEADLIGHTS AND WITHOUT ANY INDICATION HEADLIGHTS FLICKER FROM HIGH TO LOW, AND THE AC RUN FAST AND SLOW.  DEALER HAS  BEEN CONTACTED.*AK *CB","products":[{"type":"Vehicle","productYear":"2000","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":10030068,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/24/2003","dateComplaintFiled":"07/24/2003","vin":"","components":"VISIBILITY","summary":"WINDSHIELD IS CRACKED. DEALER NOTIFIED. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":10026573,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"07/03/2003","vin":"","components":"STRUCTURE","summary":"THE CONSUMER IS CONCERNED WITH THE DESIGN OF THE NEWER VEHICLES.  WHILE TRYING TO GET OUT OF THE VEHICLE THROUGH THE RIGHT REAR DOOR, THE CONSUMER HIT HER HEAD,  SUSTAINING MINOR INJURIES.   THIS ALSO HAPPENED IN ANOTHER VEHICLE.  *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"MERCURY","productModel":"MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":10018049,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/15/2003","dateComplaintFiled":"06/26/2003","vin":"2MEFM75WXYX","components":"STEERING","summary":"WHILE DRIVING THE STEERING WHEEL BECAME DIFFICULT TO TURN.  IT WAS LATER DETERMINED THE STEERING  BELT CAME OFF THE VEHICLE.  *NLM   PH  *JB","products":[{"type":"Vehicle","productYear":"2000","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":10024892,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/30/2003","dateComplaintFiled":"06/25/2003","vin":"","components":"SUSPENSION","summary":"WHEN DRIVING ON A WET SURFACE VEHICLE SNATCHES ITSELF FROM SIDE TO SIDE. DEALER NOTIFIED. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"MERCURY","productModel":"MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":10008737,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/19/2003","dateComplaintFiled":"06/09/2003","vin":"2MEFM74W1YX","components":"FUEL SYSTEM, GASOLINE","summary":"THE FUEL TANK WAS KNOWN TO EXPLODE DURING IMPACT CRASHES.*JB  *TT","products":[{"type":"Vehicle","productYear":"2000","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":10017499,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"04/24/2003","vin":"2MEFM75W6YX","components":"POWER TRAIN","summary":"AFTER PUTTING THE VEHICLE IN PARK AND GETTING OUT OF THE VEHICLE, WITHOUT ANY INDICATION, THE VEHICLE SLIPPED INTO REVERSE. THIS CAUSED THE CONSUMER TO LOSE HER BALANCE AND THE VEHICLE ROLLED OVER HER LEG.           *JB   PH","products":[{"type":"Vehicle","productYear":"2000","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":10012205,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/20/2002","dateComplaintFiled":"03/21/2003","vin":"","components":"ENGINE AND ENGINE COOLING","summary":"THE VEHICLES HEAD GASKET FAILED AND CAUSED AN OIL LEAK .  THIS COULD RESULT IN WATER AND OIL MIXING AND TOTAL ENGINE FAILURE.  *NLM","products":[{"type":"Vehicle","productYear":"2000","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":10004949,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/29/2003","dateComplaintFiled":"01/30/2003","vin":"","components":"SEAT BELTS","summary":"THE REAR CENTER SEAT BELT OF MY 2000 MERCURY GRAND MARQUE IS DEFECTIVE.  WHEN A CHILD SEAT IS BELTED THERE, THE SEAT BELT STRAP GRADUALLY SLIDES LOOSE THROUGH THE LOCKING DEVICE.  THE SEAT BELT APPEARS SECURE AT FIRST, BUT IT GRADUALLY LOOSENS AS THE WEIGHT OF THE CHILD SEAT ROCKS AGAINST IT.  THE BELT LOOSENED COMPLETELY AFTER 30 MINUTES OF DRIVING, AND WOULD HAVE BEEN USELESS IN A CRASH.  FORTUNATELY, WE DISCOVERED THE PROBLEM BEFORE ANYONE WAS HURT.  WE WENT TO DUDDIE FORD OF NORTHBOROUGH, MA ON 1/29/03 AND PRESENTED THE PROBLEM.","products":[{"type":"Vehicle","productYear":"2000","productMake":"MERCURY","productModel":"MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":10003747,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"01/14/2003","vin":"","components":"ENGINE AND ENGINE COOLING","summary":"CONSUMER NOTICED WHILE TRAVELING ENGINE STARTED SKIPPING CONSUMER PULLED VEHICLE OVER AND NOTICED AN ENGINE FIRE. MANUFACTURE WAS CONTACTED. PLEASE PROVIDE FURTHER INFORMATION. TS","products":[{"type":"Vehicle","productYear":"2000","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":10000544,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/16/2002","dateComplaintFiled":"01/06/2003","vin":"2MEFM75W5YX","components":"ELECTRICAL SYSTEM","summary":"2000 MERCURY GRAND MARQUIS LS VIN [XXX].      WHILE DRIVING AT 55 MPH  THE CAR STALLED AND COULDN'T BE STARTED UNTIL PULLED OVER TO THE SIDE OF THE ROAD.  WHEN TOWED AND REPAIRED AT THE MERCURY GARAGE, THE ONLY CAUSE WAS A DEFECTIVE #8 CYLINDER COIL/PLUG ASSEMBLY.  I BELIEVE THIS IS A VERY DANGEROUS CONDITION.  I FOUND OUT LATER THAT FORD HAS A SERVICE BULLETIN OUT FOR COIL/PLUG FAILURES.  A COUPLE OF WEEKS BEFORE THIS THE #7 COIL/PLUG ASSEMBLY SHORTED OUT BUT IT DID NOT CAUSE THE CAR TO SHUT DOWN.  I BELIEVE FORD SHOULD RECALL 2000 MERCURYS AND REPLACE ALL 8 OF THE COIL/PLUG ASSEMBLIES.      I BOUGHT THE CAR NEW.  IT WAS MY 3RD  GRAND MARQUIS AND MY LAST.  I TRADED THE CAR AS A RESULT OF THE #8 COIL/PLUG FAILURE .  YOU MAY GIVE FORD THIS INFORMATION.    INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).  *TR","products":[{"type":"Vehicle","productYear":"2000","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":8024111,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/07/2002","dateComplaintFiled":"12/10/2002","vin":"PROVIDE","components":"VEHICLE SPEED CONTROL","summary":"CONSUMER STATES HAVING PROBLEM WITH THE VEHICLE GAS PEDAL WHICH IS BELOW THE BRAKE PEDAL ABOUT TWO INCHES. MAKING A FRACTION OF SECOND YOU CAN  CONFUSE THE GAS OR THE BRAKE PEDAL. DEALER HAS INSPECTED THE VEHICLE AND COULD NOT DUPLICATE OR CORRECT THE PROBLEM. PLEASE PROVIDE FURTHER INFORMATION. TS","products":[{"type":"Vehicle","productYear":"2000","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":769015,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/27/2002","dateComplaintFiled":"10/28/2002","vin":"2MEFM75W5YX","components":"SERVICE BRAKES, HYDRAULIC","summary":"THE BRAKE LINE RUNNING FROM THE MASTER CYLINDER TO THE ABS MODULE IS A TWO PIECE LINE AND LEAKS.  THERE IS A STEEL BRAIDED FLEX LINE RUNNING FROM THE MASTER CYLINDER, WHICH IS CRIMPED ONTO A HARD LINE (STEEL TUBING).  THE CRIMPED JOINT LEAKS AND DRAIN THE MASTER CYLINDER OF FLUID, CAUSING LOSS OF BRAKING IN EITHER THE FRONT BRAKE SYSTEM  MY WIFE LOST THE FRONT BRAKING SYSTEM WHILE OUT ONE EVENING.   ALTHOUGH THE VEHICLE WAS OFF WARRANTY, THE DEAL OFFERED TO SPLIT THE COST OF THE REPAIR.  DT","products":[{"type":"Vehicle","productYear":"2000","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":8020511,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/29/2002","dateComplaintFiled":"10/09/2002","vin":"2MESM74W22X","components":"SUSPENSION","summary":"CONSUMER STATES THAT THE VEHICLE HAS AN ON GOING HUMMING/VIBRATION NOISE SINCE 10 MILES TO THE PRESENT MILEAGES, WHILE DRIVING FROM 20 MPH OR MORE. VEHICLE BEEN TO THE DEALER ON SIX OCCASIONS AND THE PROBLEM STILL REOCCURRING. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.  MR","products":[{"type":"Vehicle","productYear":"2000","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":8019770,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2002","dateComplaintFiled":"09/30/2002","vin":"NOT AVAILAB","components":"ELECTRICAL SYSTEM","summary":"CONSUMER STATES THE LIGHTS ON THE INSIDE OF VEHICLE ILLUMINATED AND WOULD NOT GO OFF TILL HOURS LATER.  ONE MONTH AGO THE HEADLIGHTS WENT OUT FOR A SECOND AND CAME BACK ON. ONE MONTH LATER CONSUMER WOKE UP AND HEADLIGHTS AND DASH LIGHT ON AND NO ONE HAD BEEN IN CAR.  PLEASE PROVIDE ANY FURTHTER INFORMATION.  NLM","products":[{"type":"Vehicle","productYear":"2000","productMake":"MERCURY","productModel":"MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":8018592,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"09/13/2002","vin":"2MEFM75WXYX","components":"ENGINE AND ENGINE COOLING","summary":"ONE MORNING THE VEHICLE BEGAN TO SHAKE WHEN STARTED. FROM THAT TIME ON THE VEHICLE CONTINUED TO SHAKE WHEN STARTED.  THE DEALERSHIP STATES THAT THE MOTOR MOUNTS ARE WORN.  PLEASE DESCRIBE DETAILS.  NLM","products":[{"type":"Vehicle","productYear":"2000","productMake":"MERCURY","productModel":"MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":8017674,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/15/2000","dateComplaintFiled":"08/30/2002","vin":"2MEFM75W2YX","components":"SEATS","summary":"HEADREST DOES NOT PULL UP HIGH ENOUGH TO BE PLACED BEHIND HEAD, IT WILL ONLY REACH TO THE BASE OF THE SKULL.  CONSUMER FEELS THIS IS UNSAFE BECAUSE HEADREST MUST BE DIRECTLY BEHIND HEAD, NOT THE NECK.  *AK  THE CONSUMER STATED THAT;  PER OWNERS MANUAL, THE HEAD RESTRAINT IS TO BE PROPERLY ADJUSTED BY LIFTING THE HEAD RESTRAINT SO THAT IT IS LOCATED DIRECTLY BEHIND YOUR HEAD.  *SCC","products":[{"type":"Vehicle","productYear":"2000","productMake":"MERCURY","productModel":"MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":8017451,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"08/28/2002","vin":"2MEFM74W8YX","components":"SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING,VISIBILITY,EQUIPMENT","summary":"WHEN THE VEHICLE IS STARTED, AN UNUSUAL NOISE OCCURS IN ENGINE, ESPECIALLY IN THE MORNING, THEN GRADUALLY GETS LOUDER/MORE FREQUENT.  ONE DAY IN PARTICULAR, THE VEHICLE WAS PARKED(HOT WEATHER), AND WHEN THE VEHICLE WAS STARTED, THE NOISE STARTED AGAIN, AND WAS EXTREMELY LOUD/DISTRACTING TO OTHERS.  THE  DEALER CANNOT DUPLICATE, STATING THAT ALL THE MODELS SOUND THIS WAY AND IS THE TIMING CHAIN.  *AK  OTHER PROBLEMS ARE AS FOLLOWED:  RADIO STATIC/WINDOW STATIC-WHEN THE IGNITION IS ON(MAY BE A LOOSE WIRE, AND WHEN THE BRAKES ARE APPLIED, IT ENGAGES THE BRAKE LIGHT SWITCH.  THE CONSUMER REQUESTS THAT THE PROBLEM(S) ARE FIXED BEFORE THE WARRANTY EXPIRES.  SCC","products":[{"type":"Vehicle","productYear":"2000","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":8017453,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2000","dateComplaintFiled":"08/28/2002","vin":"2MEFM74W1YX","components":"STEERING","summary":"WHEN MAKING A SLOW LEFT TURN STEERING COLUMN RATTLES. THIS HAS HAPPENED 4 TIMES. DEALER CANNOT FIND A PROBLEM.*AK  *YH","products":[{"type":"Vehicle","productYear":"2000","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":8016099,"manufacturer":"Ford Motor Company","crash":true,"fire":true,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"08/11/2002","dateComplaintFiled":"08/13/2002","vin":"","components":"STEERING,ELECTRICAL SYSTEM","summary":"CONSUMER LOST CONTROL AT 35 MPH ON A GRAVEL ROAD, VEHICLE HIT A TREE, THEN BURSTED INTO FLAMES.  CONSUMER SUFFERED MINOR HEAD INJURIES, VEHICLE WAS TOTALLED.  CAUSE OF FIRE UNKNOWN AT THIS TIME.  *AK  WHILE DRIVING THE CONSUMER HAD MET ANOTHER DRIVER GOING SOUTH IN THE MIDDLE AND TRIED TO MISS THE OTHER VEHICLE AND LOST CONTROL.  THE CONSUMER RAN INTO THE WOODS AND HIT TWO SMALL TREES AND THE VEHICLE THEN CAUGHT FIRE, WHICH STARTED UNDER THE WHEEL OF THE DRIVERS SIDE.  THE CONSUMER WENT INTO THE WINDSHIELD AND INJURED HER FOREHEAD/HEAD AND NECK.  *SCC","products":[{"type":"Vehicle","productYear":"2000","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":8014438,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/22/2002","dateComplaintFiled":"07/22/2002","vin":"2MEFM75W9YX","components":"FUEL SYSTEM, GASOLINE","summary":"WHILE ROUTING TIRE NOTICED GAS LEAKING FROM  FILLER PIPE.IN A REAR END ACCIDENT IT COULD OF CAUSE A FIRE. CONTACTED DEALER. REPLACED SEAL.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":763421,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/14/2000","dateComplaintFiled":"06/24/2002","vin":"2MEFM75W4YX","components":"VISIBILITY","summary":"ON FIRST LONG TRIP IN NEW CAR, EXPERIENCED A LOUD VIBRATION COMING FROM THE DRIVERS SIDE WINDSHIELD WHENEVER APPROACHED 70 MPH.  RETURNED TO DEALER THAT OCTOBER, 2000.  RETURNRD THE VEHICLE TO DEALER IN DEC, 2001 WITH SAME NOISE.  DEALER SAID HE COULD NOT REPEAT NOISE.  TOOK BACK IN A WK LATER.  SAME RESPONSE, COULD NOT REPEAT.  STILL CONTINUES, OFF & ON TO VIBRATE LOUDLY AT 70 MPH.  HAVE ALSO NOW INCURRED PAINT STARTING TO BUBBLE ON ROOF OF CAR.  *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":8012009,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/17/2002","dateComplaintFiled":"06/18/2002","vin":"2MEFM74W93X","components":"SERVICE BRAKES, HYDRAULIC","summary":"WHILE TRAVELING AT 25 DRIVER IN FRONT SLAMMED ON BRAKES,  ALSO CONSUMER  SLAMMED ON BRAKES AND VEHICLE TOOK TOO LONG TO STOP.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":760358,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2000","dateComplaintFiled":"04/06/2002","vin":"2MEFM75W4YX","components":"WHEELS","summary":"UNABLE TO REMOVE LUG NUTS FOR THE FIRST TIRE ROTATION AS STUDS OR LUG NUTS WERE STRIPPED. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":8005873,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"03/19/2002","vin":"","components":"SUSPENSION","summary":"VEHICLE VIBTATES WHILE DRIVING. VEHICLE HAS BEEN INSPECTED SEVERAL TIMES BY  DEALER; HOWEVER , PPROBLEM COULD NOT BE DUPLICATED. PLEASE PROVIDE ADDITIONAL INFORMATION.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":8002726,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"01/23/2002","vin":"2MEFM75WOYX","components":"POWER TRAIN","summary":"UPON TURNING  IGNITION TO START  VEHICLE, SWITCHING GEAR FROM PARK TO REVERSE AND ACCELERATING VEHICLE MAKES A LOUD NOISE, CAUSE UNKNOWN. PLEASE PROVIDE ANY FURTHER INFORMATION.","products":[{"type":"Vehicle","productYear":"2000","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":757052,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/17/2002","dateComplaintFiled":"01/18/2002","vin":"2MEFM75WXYX","components":"TIRES","summary":"ENTIRE RIGHT SIDE OF TIRE FAILED AND BLEW APART, SEPARATING FROM THE EDGE OF THE TIRE WHICH BINDS TO THE RIM.  NO EVIDENCE OF A PUNTURE IN THE TREAD PORTION OF THE TIRE.  INSIDE OF TIRE HAD DELAMINATED IN SEVERAL PLACES.  *AK (TIRESIZE: P22560SR16)","products":[{"type":"Vehicle","productYear":"2000","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":757058,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/15/2001","dateComplaintFiled":"01/18/2002","vin":"2MEFM74W1YX","components":"SERVICE BRAKES, HYDRAULIC","summary":"SINCE NEW, THE VEHICLE HAS HAD BRAKE ISSUES.  AFTER ABOUT ONE MONTH, THE BRAKES CONSTANTLY SQUEALED ON APLICATION, DEGENERATING INTO A HARD CONTACT RUMBLE CAUSING THE STEERING WHEEL TO VIBRATE.  THE DEALER HAS SERVICE THE VEHICLE THREE TIMES AND REPLACED THE BRAKES TWICE.  AFTER EVERY REPAIR, THE ISSUES RE-APPEAR.  I WAS TOLD BY THE SERVICE MANAGER OF DOWNTOWN LINCOLN MERCURY TO \"ROLL UP MY WINDOWS AND TURN UP THE RADIO\".  THERE IS AN OBVIOUS DEFECT IN THE BRAKES AND/OR THE BRAKING SYSTEM ON THIS VEHICLE THAT FORD DOES NOT KNOW HOW TO PROPERLY REPAIR.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":564006,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/25/2001","dateComplaintFiled":"01/17/2002","vin":"2MEFM74W2YX","components":"STEERING","summary":"WHILE TURNING, STEERING WOULD NOT RETURN BACK TO CENTER, DEALER REPLACED POWER STEERING PUMP.  *TT","products":[{"type":"Vehicle","productYear":"2000","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":564006,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/25/2001","dateComplaintFiled":"01/17/2002","vin":"2MEFM74W2YX","components":"STEERING","summary":"WHILE TURNING, STEERING WOULD NOT RETURN BACK TO CENTER, DEALER REPLACED POWER STEERING PUMP.  *TT","products":[{"type":"Vehicle","productYear":"2000","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":8002227,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"01/15/2002","vin":"","components":"VEHICLE SPEED CONTROL","summary":"WHILE BRAKE PEDAL WAS DEPRESSED TO THE FLOOR AND WITHOUT ANY INDICATION VEHICLE ACCELERATED, TRAVELING AT  RATE OF  40 MPH,  AND HIT  A TREE. DEALER HAS BEEN NOTIFIED. PLEASE PROVIDE FURTHER INFORMATION.  *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"MERCURY","productModel":"MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":755934,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/15/2001","dateComplaintFiled":"12/21/2001","vin":"2MEFM75W1YX","components":"SERVICE BRAKES, HYDRAULIC,STRUCTURE","summary":"ALSO AT 45 MPH THERE IS A FRONT END SHIMMY.  ONLY AT THAT SPEED.  NOTHING FRIGHTENING BUT WONDER WHY, WILL IT OCCURR AGAIN LATER AT  INCREASED MILEAGE.  MY BIGGEST COMPLANT IS THE NOISE COMING IN LEFT SIDE FROM EITHER FRONT OR REAR DOOR.  HAS BEEN BACK TO DEALER FOUR TIMES AND WE LIVE APPROX. 40 MILES ONE WAY WHICH IS THE CLOSEST DEALER.  I BELEIVE SOMETHING COULD BE DONE IF THEY HAVE TO TAKE IT TO A WIND TUNNEL TESTING STATION. THEIR ATTITUDE HAS BEEN GOOD BUT NO CORRECTIONS.  VERY DISGUSTING FOR NEW CAR.  I AM READY TO DISPOSE IF NECESSARY.  I HAVE A GOOD SOUND SYSTEM FOR NO AVAIL.","products":[{"type":"Vehicle","productYear":"2000","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":8000653,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"12/12/2001","vin":"","components":"ENGINE AND ENGINE COOLING","summary":"AFTER A HUMAN ERROR WHEN CHANGING VEHICLE OIL , OIL STARTED LEAKING FROM ENGINE. NO INDICATOR LIGHTS AT ANY TIME, CAUSING ENGINE TO LOCK UP. PLEASE PROVIDEN FURTHER INFORMATION.  *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":899935,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2000","dateComplaintFiled":"12/06/2001","vin":"2MEFM75W1YX","components":"SERVICE BRAKES, HYDRAULIC","summary":"WHILE TRAVELING AT SPEEDS OF 50 MPH OR HIGHER AND APPLYING BRAKES, A NOISE COMES FROM VEHICLE, AND VEHICLE PULLS TO ONE SIDE, MOSTLY TO THE RIGHT SIDE MORE THAN THE LEFT.   DELAERSHIP HAS WORKED ON BRAKE CALIPERS, AND REPLACED REAR BRAKES.  THESE REPAIRS HAVE FAILED TO REMEDY THE PROBLEM.*AK  CONSUMER IS STILL EXPERIENCING PROBLEMS WITH THE BRAKES.  THE FRONT BRAKES WERE SERVICED AND THE MECHANIC FREED THE CALIPERS.  CONSUMER WAS TOLD TO DRIVE THE VEHICLE AND IF THE PROBLEM RESURFACED WORK WOULD THEN NEED TO BE DONE ON THE HYDRAULICS.  CONSUMER WAS INFORMED THAT THE BRAKE PADS HAD ONLY THREE THOUSAND MILES LEFT ON THE PADS AND THAT THIS WAS NORMAL WEAR AND TEAR.  CONSUMER REQUESTS REIMBURSMENT FOR MONIES PAID THAT SHOULD HAVE BEEN COVERED UNDER THE NEW CAR WARRANTY.  *JG","products":[{"type":"Vehicle","productYear":"2000","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":898339,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2000","dateComplaintFiled":"10/26/2001","vin":"","components":"SEAT BELTS","summary":"PASSENGER'S SIDE SEATBELT TIGHTENS UP AROUND  STOMACH WHILE DRIVING, AND  DRIVERS SIDE DOES NOT. CONSUMER HAS CONTACTED  DEALER.  PLEASE PROVIDE ANY FURTHER INFORMATION.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"MERCURY","productModel":"MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":896708,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/17/2001","dateComplaintFiled":"09/24/2001","vin":"2MEFM74W7YX","components":"EXTERIOR LIGHTING","summary":"HEADLIGHTS ARE TOO DIM TO BE DRIVING  AT NIGHT.*AKTHE CONSUMER BELIEVES THAT THE HEADLAMPS ARE NOT ADEQUATE FOR NIGHT DRIVING, THEY ARE VERY DIM AND DON'T GO THE DISTANCE.  NLM","products":[{"type":"Vehicle","productYear":"2000","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":896133,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"09/10/2001","vin":"2MEFM75W5YX","components":"SUSPENSION","summary":"WHENEVER DRIVING AT VARIOUS SPEEDS VEHICLE WOULD BOUNCE FOR NO REASON. ITS AS IF SPRINGS/ SHOCKS WERE NOT GOOD. HAD TAKEN VEHICLE TO DEALER, AND  MECHANIC INDICATED  PROBLEM WAS NORMAL. VEHCLE WAS TEST DRIVEN AND NO PROBLEM FOUND.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":894938,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2001","dateComplaintFiled":"08/22/2001","vin":"2MEFM75W8YX","components":"ENGINE AND ENGINE COOLING","summary":"AT 1000 MILES  CAN HEAR THE LIFTERS WHEN FIRST STARTING THE CAR, TOOK TO DEALER, AND THEY PUT A FILTER IN CAR TO KEEP OIL IN LIFTERS,. BUT, THIS WAS NOT FIXING THE PROBLEM,  JUST COVERING IT UP.  PLEASE PROVIDE ANY FURTHER INFORMATION.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"MERCURY","productModel":"MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":750768,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/12/2001","dateComplaintFiled":"08/20/2001","vin":"","components":"VISIBILITY","summary":"WHILE DRIVING IN A RESIDENTAL NEIGHBORHOOD, SUDDENLY & WITHOUT ANY WARNING THE LEFT SIDE MIRROR FELL OUT OF THE MOUNT & BROKE.  I ALSO HAVE KNOWLEDGE NOW OF THE EXACT SAME THING HAPPENING TO 2 OTHER PEOPLE.  ONE DRIVES A FORD TARUS & THE OTHER DRIVES A MERCURY GRAND MARQUIS.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":749141,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/31/2001","dateComplaintFiled":"07/25/2001","vin":"2MEFM74W2YX","components":"ENGINE AND ENGINE COOLING","summary":"IT'S A LEMON, STRAIGHT OUT OF THE FACTORY!!  WOULD LIKE MY MONEY BACK OR A NEW CAR! NO SAFETY DEFECT LISTED.  *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":748835,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/17/2000","dateComplaintFiled":"07/20/2001","vin":"2MEFM75W9YX","components":"POWER TRAIN","summary":"WHILE ENTERING ON TO HIGHWAY AND INCREASING SPEED CAR STALLS AND LOOSES FORCE.  WHILE IN PARK CAR JUMPS INTO GEARS, AND WHEN CAR HAS BEEN OFF AND GOES FROM PARKING TO REVERSE CAR JOLTS FORWARD.  VEHICLE HAS BEEN IN REPAIR THREE TIMES SINCE PURCHASED FOR THE SAME COMPLAINT AND PROBLEM.  DEALERS HAS NOT ATTEMPTED TO RESOLVE PROBLEM IN VEHICLE.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":891410,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":2,"numberOfDeaths":0,"dateOfIncident":"06/21/2001","dateComplaintFiled":"06/27/2001","vin":"2MEFM74W0YX","components":"STEERING,SUSPENSION","summary":"WHILE DRIVING 65 MPH STARTED TO CHANGE LANES, AND  NOTICED ANOTHER VEHICLE IN SAME  LANE, AND SWERVED BACK TO THE RIGHT. AS SOON AS SHE TURNED WHEEL TO RIGHT SHE LOST CONTROL OF  VEHICLE, IT WENT ACROSS 2 LANES OF TRAFFIC TO  LEFT, AND HIT A TRACTOR TRAILER HEAD-ON . AIRBAGS DID  DEPLOY.  CONSUMER AND PASSENGER SUSTAINED MINOR INJURIES. CONSUMER STATED IT FELT LIKE VEHICLE WAS ON ICE.  PRIOR TO THIS, WHEN DRIVING OVER A BUMP, VEHICLE WAS HARD TO CONTROL. INSURANCE WILL SEND AN INVESTIGATOR, VEHICLE  WAS TOTALLED. *AK  CONSUMER STATED THAT THE AMOUNT OF MOVEMENT SHE MADE TO RETURN TO THE OTHER LANE WAS NOT EXTREME, HOWEVER THE FRONT OF THE VEHICLE SPUN TO THE RIGHT CAUSING HER TO STRIKE THE SIDE OF A FLATBED TRACTOR TRAILER.   *SLC","products":[{"type":"Vehicle","productYear":"2000","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":888339,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/26/2001","dateComplaintFiled":"05/16/2001","vin":"2MEFM75W0YX","components":"SERVICE BRAKES, HYDRAULIC","summary":"BRAKE SYSTEM TOTALLY FAILED WHILE DRIVING AT APPROXIMATELY 20-25 MPH GOING DOWN A HILL DUE TO FAILURE OF MASTER CYLINDER. VEHICLE IS A  TOTAL LOSS. *AK *JB","products":[{"type":"Vehicle","productYear":"2000","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":888309,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"05/15/2001","vin":"3MCFM74WXYX","components":"FUEL SYSTEM, GASOLINE","summary":"FUEL LINES WOULD RATTLE AGAINST  UNDERSIDE OF  VEHICLE WHILE DRIVING.  CLAMPS ON  FUEL LINES WOULD LOOSEN UP AFTER BEING TIGHTENED BY  MECHANIC.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":886996,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"04/27/2001","vin":"2MEFM75W1YX","components":"SERVICE BRAKES, HYDRAULIC","summary":"AFTER DEPRESSING  BRAKE PEDAL, AND WHEN  PEDAL RETURNS, A CLICKING NOISE OCCURS DUE TO   METAL IN  BRAKE ASSEMBLY. DEALER CANNOT CORRECT  PROBLEM. *AK  THE BRAKE PEDAL MAKES THUMP NOISE WHEN APPLYING BRAKE.  THE DEALER INSTALLED BRAKE PEDAL ASSEMBLY, BUT THE PROBLEM WAS NOT CORRECTED.  THE CONSUMER SAYS POSSIBLY THE MASTER CYLINDER ASSEMBLY FAILURE COULD BE THE CAUSE.  *YH","products":[{"type":"Vehicle","productYear":"2000","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":886413,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/21/2001","dateComplaintFiled":"04/23/2001","vin":"2MEFM75W5YX","components":"SERVICE BRAKES, HYDRAULIC","summary":"WHILE DRIVING AT APPROXIMATELY 10-15 MPH MADE A SUDDEN STOP WITH ENOUGH SPACE IN FRONT, BUT ABS BRAKES DID NOT WORK OR HOLD AND VEHICLE KEPT COASTING, CAUSING A REAREND ACCIDENT.*AK  THE POWER BRAKE BOOSTER WAS DEFECTIVE.  *YH","products":[{"type":"Vehicle","productYear":"2000","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":886270,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/18/2001","dateComplaintFiled":"04/18/2001","vin":"2MEFM75WXYX","components":"SERVICE BRAKES, HYDRAULIC","summary":"WHEN  APPLYING BRAKES THERE IS A SQUEAKING NOISE.   PADS NEED TO BE REPLACED.  DEALERSHIP MECHANIC SPRAYED SOME LUBRICATION ON BRAKES, BUT THERE IS STILL NOISE.  *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":743338,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":2,"numberOfDeaths":0,"dateOfIncident":"09/20/2000","dateComplaintFiled":"03/31/2001","vin":"1FTZF1720YN","components":"VISIBILITY,AIR BAGS,SEAT BELTS","summary":"AIR BAGS DIDN'T RESPOND, SEAT BELTS DO NOT WORK THE WAY THEY SHOULD, WINDSHIELD WIPERS ARE NOT WORKING SAFETY.AND THE FUEL ECONOMY IS TOO EXCESIVE FOR ITS NORMAL RATE.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"MERCURY","productModel":"MERCURY","manufacturer":"Ford Motor Company"}]},{"odiNumber":883682,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2000","dateComplaintFiled":"03/21/2001","vin":"","components":"STEERING","summary":"POWERSTEERING FLUID LEAKING/GEAR BOX REPLACED TWICE/ PITMAN ARM/ POWER STEERING PUMP REPLACED, AND STEERING WHEEL HAS TOO MUCH PLAY, TO DEALER 4 TIMES,  CANNOT REMEDY STEERING WHEEL PROBLEM.  *AK   *SLC","products":[{"type":"Vehicle","productYear":"2000","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":882476,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2000","dateComplaintFiled":"03/08/2001","vin":"2MEFM74W4YX","components":"SERVICE BRAKES, HYDRAULIC","summary":"WHEN CONSUMER APPLIES  BRAKES VEHICLE WILL JERK INTO ANOTHER LANE OF TRAFFIC WITHOUT DRIVER CONTROLLING VEHICLE.  DEALERSHIP(S) ARE UNABLE TO REMEDY  DEFECT. *AK   *SLC","products":[{"type":"Vehicle","productYear":"2000","productMake":"MERCURY","productModel":"MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":881848,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2001","dateComplaintFiled":"03/01/2001","vin":"2MEFM75W5YX","components":"VISIBILITY","summary":"WHEN  VEHICLE APPROACHES 50+ MPH WINDSHIELD BEGINS TO VIBRATE VERY LOUDLY.  VIBRATION LASTS FOR APPROXIMATELY 15-20 SECONDS.  DEALERSHIP IS LOOKING AT  PROBLEM,  BUT AS OF YET FOUND NOTHING OR SEEN  DEFECT OCCURRING.    *AK  THE DEALER RESEALED THE WIND SHIELD AND REPLACED THE DRIVER SIDE FRONT WINDOW AS WELL.  *YH","products":[{"type":"Vehicle","productYear":"2000","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":740223,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/19/2000","dateComplaintFiled":"01/31/2001","vin":"2MEFM75W8YX","components":"TIRES","summary":"SIDEWALL SEPARATED FROM TIRE AT HIGH SPEED.  *AK (DOT NUMBER: PDXO400  TIRESIZE: 225/60R16)","products":[{"type":"Vehicle","productYear":"2000","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":877843,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"01/10/2001","vin":"2MEFM75W3YX","components":"SUSPENSION","summary":"WHEN DRIVING AT HIGHWAY SPEEDS AND A BUMP IS HIT  STEERING WILL SHIMMY, AND  VEHICLE WILL MOVE IN A LATERAL MOTION ACROSS SURFACE.  DEALR HAS BEEN CONTACTED.*AK  THE MANUFACTURER SAYS ALL 2000 MODELS EXPERIENCE WHEEL SHIMMING AND IS NORMAL.  THE DEALER, HOWEVER, SAYS IT WAS CAUSED BY 16\" TIRES WHICH WERE TOO BIG FOR THE VEHICLE.  THE CONSUMER WAS EXPERIENCING DIFFICULTY HAVING THE MANUFACTURER RESOLVE THE SHIMNMING PROBLEM.  *YH","products":[{"type":"Vehicle","productYear":"2000","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":876980,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"12/19/2000","dateComplaintFiled":"12/26/2000","vin":"","components":"SERVICE BRAKES, HYDRAULIC,VEHICLE SPEED CONTROL","summary":"WHILE MAKING A LEFT TURN AND THEN A RIGHT TURN  HIT  BRAKES,  INSTEAD OF VEHICLE SLOWING DOWN OR STOPPING IT ACCELERATED, CAUSING CONSUMER TO HIT A NEARBY BUILDING. CONSUMER SUSTAINED A MINOR INJURY.  *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":876631,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/01/2000","dateComplaintFiled":"12/18/2000","vin":"2MEFM75W3YX","components":"VEHICLE SPEED CONTROL","summary":"WHILE CRUISE CONTROL IS ACTIVATED IT  WILL TURN OFF UNEXPECTEDLY. IN  ONE CASE  TROTTLE  OPENED  AND  DRIVER HAD TO TURN OFF  VEHICLE, WHICH ALMOST CAUSED A CRASH.    *AK  THE CRUISE CONTROL FAILED TEN TIMES.  *YH","products":[{"type":"Vehicle","productYear":"2000","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":558505,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/13/2000","dateComplaintFiled":"12/18/2000","vin":"2MEFM75W5YX","components":"POWER TRAIN","summary":"CONSUMER HEARS HUMMING IN LEFT FRONT DOOR AREA WHILE DRIVING, DEALER CAN NOT FIND PROBLEM, CONSUMER REMOVED AND REPLACED THE PAN GASKET FLUID AND DRAINED AND FLUSHED THE TORQUE CONVERTER, THIS SEEMED TO SOLVE THE PROBLEM.   *SLC","products":[{"type":"Vehicle","productYear":"2000","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":558505,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/13/2000","dateComplaintFiled":"12/18/2000","vin":"2MEFM75W5YX","components":"SUSPENSION","summary":"CONSUMER STATES THAT CAR PULLS TO THE LEFT, DEALER FOUND NO PROBLEMS WITH TIRES AND WAS UNABLE TO DUPLICATE COMPLAINT ON ROAD TEST.   *SLC","products":[{"type":"Vehicle","productYear":"2000","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":558505,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/13/2000","dateComplaintFiled":"12/18/2000","vin":"2MEFM75W5YX","components":"SEAT BELTS","summary":"LEFT FRONT SEAT BELT DOES NOT LOCK ON HARD STOP.   *SLC","products":[{"type":"Vehicle","productYear":"2000","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":876446,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/29/2000","dateComplaintFiled":"12/13/2000","vin":"","components":"AIR BAGS","summary":"WHILE DRIVING SLOWLY REAR ENDED ANOTHER VEHICLE.  UPON IMPACT,  AIR BAGS DID NOT FULLY DEPLOY,  JUST HALF WAY.  *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":557884,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"12/05/2000","vin":"2MEFM75W0YX","components":"EQUIPMENT","summary":"THE VEHICLES JACKING INSTRUCTIONS WERE INCORRECT AND IF FOLLOWED COULD CAUSE INJURY TO THE OPERATOR, THE RECALL PACKAGE 00V-200 WAS INCOMPLETE, INSTEAD OF RECEIVING A JACK WARNING LABEL CONSUMER RECEIVED TWO JACK INSTRUCTION LABELS.  NLM","products":[{"type":"Vehicle","productYear":"2000","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":875302,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/23/2000","dateComplaintFiled":"11/21/2000","vin":"2MEFM75W9YX","components":"STEERING","summary":"SOMETIMES WHEN TURNING STEERING WHEEL  STEERING GETS LOCKED INTO PLACE. MECHANIC  TOLD CONSUMER THERE WAS TOO MUCH PRESSURE COMING FROM STEERING WHEEL LOCKING SYSTEM. IN AN EMERGENCY  WON'T BE ABLE TO START CAR.  *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":874825,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/23/2000","dateComplaintFiled":"11/13/2000","vin":"2MEFM75W9YX","components":"STEERING","summary":"SOMETIMES WHILE TURNING  STEERING WHEEL WILL GET LOCKED INTO PLACE. CONSUMER FEELS THIS  HAPPENS BECAUSE THERE  IS TOO MUCH PRESSURE COMING FROM  STEERING WHEEL LOCKING SYSTEM.*AK   *SLC","products":[{"type":"Vehicle","productYear":"2000","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":874455,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"11/06/2000","vin":"2MEFM75W4YX","components":"ELECTRICAL SYSTEM","summary":"UNDER WET CONDITIONS HORN WILL ACTIVATE BY ITSELF.WITHOUT APPLYING PRESSURE ON HORN,  HORN WILL SOUND FOR ABOUT 1-30 SECONDS.  WHEN IT STOPS,  INSIDE AND OUTSIDE LIGHT WILL TURN OFF FOR ABOUT 2 SECONDS. VEHICLE WAS AT THE DEALER 4 TIMES, BUT COULD NOT DETERMINE CAUSE.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":732756,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/24/2000","dateComplaintFiled":"09/28/2000","vin":"2MEFM75W3YX","components":"VISIBILITY","summary":"EDURING A 500 MILE TRIP ON 7/24 IN THE RAIN WITH LIGHTS ON THE CONTROL BUTTONS ON THE AIRCONDITE\\EATER CONTROL PANEL GOT VERY HOT. I WOULD TURN OFF THE LIGHTS AND THE PANEL WOULD COOL DOWN. I REPORTED THIS PROBLEM AT YOU 1-800-392-3673 ON 7/29. I'VE HAD THE AUTO TO CRANBERRY DEALER AND DEMOR'S IN PITTSBURGH AND HAVE BEEN TOLD THAT NOTHING CAN BE DONE. I'VE ALSO SENT A LETTER TO FORD AND E-MAILED  NHTSA 9/24 REGARDING THIS PROBLEM. PLEASE HELP.!!!!!*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":554338,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/04/2000","dateComplaintFiled":"09/01/2000","vin":"","components":"STRUCTURE","summary":"THE DRIVERS SIDE VISOR KEPT FALLING DOWN HINDERING DRIVERS VISION.  NLM","products":[{"type":"Vehicle","productYear":"2000","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":554338,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/07/2000","dateComplaintFiled":"09/01/2000","vin":"","components":"STRUCTURE","summary":"THE LEFT REAR DOOR HANDLE WOULDN'T RETRACT AND THE DRIVERS SIDE DOOR SEALS HAD TO BE REPLACED DUE TO EXCESSIVE WIND NOISE INSIDE THE VEHICLE.  NLM","products":[{"type":"Vehicle","productYear":"2000","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":554338,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/07/2000","dateComplaintFiled":"09/01/2000","vin":"","components":"LATCHES/LOCKS/LINKAGES","summary":"THE TRUNK WOULD OPEN WITHOUT ACTIVATING THE TRUNK RELEASE BUTTON, IT HAD TO BE REPROGRAMMED.  NLM","products":[{"type":"Vehicle","productYear":"2000","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":554338,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"09/01/2000","vin":"","components":"EXTERIOR LIGHTING","summary":"MUTILFUNCTION SWITCH FAILED.  NLM","products":[{"type":"Vehicle","productYear":"2000","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":554338,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"09/01/2000","vin":"","components":"EQUIPMENT","summary":"THE BUG SCREEN BECAME LOOSE.  NLM","products":[{"type":"Vehicle","productYear":"2000","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":554278,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/07/2000","dateComplaintFiled":"09/01/2000","vin":"2MEFM75W1YX","components":"SUSPENSION","summary":"WHILE BACKING CAR OUT OF DRIVEWAY THE LEFT CONTROL ARM BROKE CAUSING A LARGE SEGMENT OF THE FRONT END TO DROP TO THE GROUND AND A THE LEFT FRONT TO LIFT AND BE UNRESPONSIVE.  NLM","products":[{"type":"Vehicle","productYear":"2000","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":729125,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/07/2000","dateComplaintFiled":"08/25/2000","vin":"2MEFM74W8YX","components":"SUSPENSION,TIRES","summary":"RUMBLING AT 60 MPH. DEALER CONFIRMS SYMPTOM WITH UNKNOWN CAUSE. MANF. CONFIRMS SYMPTOM WITH UNKNOWN REPAIR. BOTH SAY VEHICLE IS SAFE TO DRIVE. QUESTION: IF CAUSE IS UNKNOWN, HOW CAN I BE SURE VEHICLE IS SAFE TO DRIVE?","products":[{"type":"Vehicle","productYear":"2000","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":553618,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"08/11/2000","vin":"","components":"STRUCTURE","summary":"THE DRIVERS SIDE VISOR OBSCURES ABOUT 20% OF THE REARVIEW MIRROR INPAIRING THE DRIVERS REAR VISION, CONSUMER BELIEVES THIS IS A DESIGN DEFECT WHICH WAS NOT PRESENT IN PRIOR MODEL/YEAR THAT THE ONSUMER HAS OWNED, ALSO THE VISOR IS NOT DESIGNED TO STAY IN POSITION WHEN LOWERED.  NLM","products":[{"type":"Vehicle","productYear":"2000","productMake":"MERCURY","productModel":"MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":725615,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/15/2000","dateComplaintFiled":"07/18/2000","vin":"","components":"ELECTRICAL SYSTEM","summary":"MY IGNITION KEY WOULD NOT COME OUT OF THE IGNITION SWITCH WITH THE ENGINE OFF AND THE LEVER IN THE PARK POSITION. IT TOOK ME THE BETTER PART OF 10 MINUTES OF ROCKING THE STEERING WHEEL BACK ANFD FORTH BEFORE I COULD GET THE KEY OUT. ALSO, ONE I GOT THE KEY OUT AND  STARTED THE ENGINE, AND THEN SHUT IT DOWN. AT THIS TIME THE KEY CAME OUT WHEN I PUT THE LEVER IN PARK, BUT THE STEERING WHEEL WOULD NOT LOCK.  *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":865503,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/15/2000","dateComplaintFiled":"07/17/2000","vin":"2MEFM74W7YX","components":"STRUCTURE","summary":"CONSUMER NOTICED WHEN PICKING UP THE VEHICLE THAT THE SUNVISOR ON THE DRIVERSIDE BLOCKS VIEW. WHEN SUNVISOR IS IN USE TOWARD THE WINDSHIELD TO BLOCK THE SUN,  IT FALLS BACK IN THE VIEW PATH.  DEALER SAYS IT'S JUST THE WAY THEY ARE.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"MERCURY","productModel":"MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":865379,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/11/2000","dateComplaintFiled":"07/13/2000","vin":"2MESM74W7YX","components":"SUSPENSION","summary":"WHILE DRIVING COULD HIT A POTHOLE OR BUMPS AND CHASSIS WILL MAKE VIBRATION, AND COULD FEEL THE VIBRATION ON THE STEERING WHEEL.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":864485,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/29/2000","dateComplaintFiled":"06/29/2000","vin":"2MEFM74W9YX","components":"SUSPENSION","summary":"WHILE CHECKING THE OIL NOTICED THAT NUT ON THE  UPPER CONTROL ARM WAS GONE, AND  BOLT WAS HANGING DOWN. ALSO,  WHEN BACKING UP WOULD HEAR A CLICKING NOISE.  DEFECT CORRECTED BY DEALER. *AK *ML","products":[{"type":"Vehicle","productYear":"2000","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":864325,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/26/2000","dateComplaintFiled":"06/27/2000","vin":"2MEFM75W8YX","components":"STRUCTURE","summary":"CONSUMER HAS HAD  SUNVISOR REPLACED TWICE. IT KEPT FALLING DOWN, INTERFERING WITH DRIVER'S VISION.   DEALER WAS TRYING TO REMEDY THE PROBLEM.","products":[{"type":"Vehicle","productYear":"2000","productMake":"MERCURY","productModel":"MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":718925,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/15/1999","dateComplaintFiled":"02/18/2000","vin":"2MEFM74W3YX","components":"STEERING","summary":"NO SUMMARY LISTED FOR ABOVE VEHICLE.  *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":855365,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/12/1999","dateComplaintFiled":"01/21/2000","vin":"PLEASE FILL","components":"STRUCTURE","summary":"PASSENGER'S DOOR UNABLE TO OPEN WITH A KEY; DRIVER'S SIDE USED A REMOTE CONTROL. DEALER NOTIFIED.  *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"MERCURY","productModel":"MARQUIS","manufacturer":"Ford Motor Company"}]},{"odiNumber":550513,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"01/21/2000","vin":"","components":"VISIBILITY","summary":"THE SUN GLARE THE WINDSHIELD GLASS BLOCKED THE DRIVER'S VISION. YH","products":[{"type":"Vehicle","productYear":"2000","productMake":"MERCURY","productModel":"GRAND MARQUIS","manufacturer":"Ford Motor Company"}]}]}