{"count":92,"message":"Results returned successfully","results":[{"odiNumber":11755957,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/22/2026","dateComplaintFiled":"08/10/2026","vin":"WMWSU3C53BT","components":"ELECTRICAL SYSTEM","summary":"I am filing this complaint against Keeler MINI in Latham, NY, and MINI USA regarding their refusal to provide a working recall remedy or alternative transportation under federal NHTSA Safety Recall 23V-337 (Footwell Control Module Moisture Intrusion). My 2011 MINI Cooper suffered an active, total failure of the Footwell Control Module\u2014the precise component identified in Recall 23V-337. The module short-circuited, creating a constant parasitic power drain that disables the battery and renders the vehicle completely un-drivable. I have been without a functioning car for over three weeks. Keeler MINI claims the recall repair will take four weeks due to parts delays, yet they explicitly refuse to provide a dealer loaner or authorize a rental vehicle while holding my disabled car. Representatives from MINI USA Corporate explicitly confirmed to us that under official Service Bulletin SI B61 05 23, this recall qualifies for Alternative Mobility Solutions (AMS) rental reimbursement, and a MINI Regional Director confirmed I should receive a loaner. However, Keeler MINI's service staff refuses to issue a vehicle, screening our calls, ignoring repeated messages, and refusing to let us speak with service management. I am an elderly consumer with significant medical needs. Being left completely stranded without transportation for nearly a month has forced me to miss multiple critical specialist medical appointments (including follow-ups for a TIA/stroke, ophthalmology, physical therapy, and nephrology). This unreasonable barrier to a safety recall remedy poses a severe risk to my health and safety. Addendum: Keeler said parts are available for repair-will still take 4 weeks. I originally called Keeler 9-12 mos ago,every 2-4 wks for an appt that did not take 4 weeks. None available. Footwell Control Module currently totally broken","products":[{"type":"Vehicle","productYear":"2011","productMake":"MINI","productModel":"COOPER","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11742747,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/31/2026","dateComplaintFiled":"06/08/2026","vin":"WMWSU3C58BT","components":"ELECTRICAL SYSTEM","summary":"The contact owns a 2011 Mini Cooper. The contact stated that while driving at approximately 45 MPH in the rain with the windows rolled down, the driver's side and passenger's side windows failed to roll up. No warning light illuminated. Additionally, the headlights, windows, and daytime running lights became inoperable. The contact was unsure if the taillights were affected. The contact stated that the vehicle had been garage-kept. The contact received notification of NHTSA Campaign Number:\u00a023V337000 (Electrical System). The vehicle was towed to the local dealer, where it was diagnosed that the footwell control module had failed. The vehicle was not repaired because there was no extended warranty coverage. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 198,000.","products":[{"type":"Vehicle","productYear":"2011","productMake":"MINI","productModel":"COOPER","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11692411,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/09/2025","dateComplaintFiled":"10/09/2025","vin":"WMWSU3C53BT","components":"POWER TRAIN,ELECTRICAL SYSTEM,EXTERIOR LIGHTING","summary":"My Mini Cooper has been showing repeated warnings stating \u201cStart-off assistance inactive. Caution: vehicle may roll back!\u201d for some time. This issue appears to relate to an existing recall involving potential electrical and starter/rollaway defects. The vehicle also has a persistent front parking light malfunction and intermittent electrical issues with the windows, which stop mid-way and roll back down automatically when the car shifts gears or moves slightly. In addition, the battery repeatedly dies, even though it was replaced with a brand-new one a few months ago. This suggests an underlying electrical drain or short, which could increase the risk of electrical fire or vehicle failure while driving. These malfunctions create significant safety concerns, as the vehicle may roll backward when stopped on an incline and could pose a fire risk due to the known recall. The car has not been safe to drive. The closest Mini dealership (Flow Mini of Raleigh - about 2 hours away) confirmed that the recall is open but refused to provide or authorize a tow, even after I explained that the vehicle could not be safely driven to their location about 2 hours away. The problem has been ongoing for several years, worsening over time. Warning messages appear intermittently but frequently, especially during start-up or when stopped on slopes. Mini USA has not inspected or repaired the vehicle, and their representatives have stated they will not assist with transport to the dealership despite the known recall risk. I called MINI USA directly, and recorded the whole ordeal. I was forwarded to 5 different departments, and the last person stated that because my car is out of warranty that there\u2019s nothing they can do to help me - that any tow I opt for would have to be out-of-pocket. I was in the middle of explaining to her that my car has these very specific warnings and issues associated with this recall that is solely the fault of Mini, and she hung up on me.","products":[{"type":"Vehicle","productYear":"2011","productMake":"MINI","productModel":"COOPER","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11666386,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/15/2025","dateComplaintFiled":"06/11/2025","vin":"WMWSU3C59BT","components":"ELECTRICAL SYSTEM","summary":"After receiving your notice regarding my MiniCooper (VIN [XXX] ), I contacted my local dealer, Motor City Mini (where I purchased the vehicle) to schedule the inspection, and repairs if necessary. I was informed that the earliest inspection would be in September and they would need to keep the vehicle for several weeks to do the inspection. If repairs are required, they would need to keep 'the vehicle 'for additional weeks or months to complete the work. Loaner vehicles would not be available. In your letter, you state, \"If your MINI dealer is unable to remedy the defect ...within a reasonable period of time, you may notify the Administrator. ..\" . I consider weeks to inspect and month(s) to repair unreasonable. Please advise on how I should proceed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2011","productMake":"MINI","productModel":"COOPER","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11651122,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/15/2023","dateComplaintFiled":"03/27/2025","vin":"WMWSU3C51BT","components":"ELECTRICAL SYSTEM","summary":"The contact owns a 2011 Mini Cooper. The contact received notification of NHTSA Campaign Number: 23V337000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.","products":[{"type":"Vehicle","productYear":"2011","productMake":"MINI","productModel":"COOPER","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11637404,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/16/2022","dateComplaintFiled":"01/21/2025","vin":"WMWSU3C58BT","components":"ELECTRICAL SYSTEM","summary":"See attached document for complaint.","products":[{"type":"Vehicle","productYear":"2011","productMake":"MINI","productModel":"COOPER","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11622040,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/25/2024","dateComplaintFiled":"10/26/2024","vin":"WMWSV3C50BT","components":"ELECTRICAL SYSTEM","summary":"I bought a used 2011 MINI Cooper S (R56) and it had a recall for the footwell module (FRM). I took it to the local MINI dealership and they said that MINI would not honor the recall because the FRM was replaced with a used FRM that was not properly programmed. They want to charge me over $1000 new FRM. I believe that the previous owner of the vehicle replaced the FRM before the recall. I believe that the corrosion that has lead to the recall affected the car before MINI announced the recall and the previous owner, to save money, replaced the FRM using a used part.","products":[{"type":"Vehicle","productYear":"2011","productMake":"MINI","productModel":"COOPER","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11613242,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/15/2024","dateComplaintFiled":"09/07/2024","vin":"WMWSU3C53BT","components":"ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL","summary":"There has been a recall on my mini Cooper for sometime now. Over a year and a half at least. We have been patiently waiting for the remedy and still, do not have one. Our car, at times has become inoperable due to this recall. We took it to an auto shop, they ran a test and confirmed that the issues we are receiving are from the recall. I feel like this issue is taking a very long time for mini to fix and it is putting us out of money and causing lots of stress to us. I am filing this complaint in hopes this can provide a solution to us and mini.","products":[{"type":"Vehicle","productYear":"2011","productMake":"MINI","productModel":"COOPER","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11596422,"manufacturer":"BMW of North America, LLC","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2022","dateComplaintFiled":"06/25/2024","vin":"WMWSU3C54BT","components":"AIR BAGS","summary":"The passenger seat occupancy sensor has malfunctioned, causing the vehicle to believe that there is an infant car seat in the front passenger seat. This puts front passengers at risk because the air bags will not deploy in the event of a crash. While having body work done at Swartz's Ultimate Collison repair in Lewisburg, it was noted by the technician, however Mini does not cover repair by a non dealer or accept accounting of the defect from a non dealer. I was unaware that the vehicle was nearing the end of it's warranty and waited too long to inquire again. They will not fix it.","products":[{"type":"Vehicle","productYear":"2011","productMake":"MINI","productModel":"COOPER","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11591029,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/28/2024","dateComplaintFiled":"05/28/2024","vin":"WMWSU3C55BT","components":"ELECTRICAL SYSTEM","summary":"The contact owns a 2011 Mini Cooper. The contact received notification of NHTSA Campaign Number: 23V337000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.","products":[{"type":"Vehicle","productYear":"2011","productMake":"MINI","productModel":"COOPER","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11586350,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2023","dateComplaintFiled":"05/01/2024","vin":"WMWSU3C59BT","components":"ELECTRICAL SYSTEM","summary":"The contact owns a 2011 Mini Cooper. The contact stated that the rear taillights had stopped illuminating, the windows were not rolling up or down, and the driver's and passenger's side door buttons were not opening the door. The contact received notification of NHTSA Campaign Number: 23V337000 (Electrical System) however, the part to do the recall repair was not yet available. The dealer was contacted. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 120,000. VIN tool confirms parts not available.","products":[{"type":"Vehicle","productYear":"2011","productMake":"MINI","productModel":"COOPER","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11586402,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2023","dateComplaintFiled":"05/01/2024","vin":"WMWSV3C53BT","components":"UNKNOWN OR OTHER","summary":"Letter of IMPORTANT SAFETY RECALL Recall Campaign No. 23V-337: Footwell Control Module (FRM) was received July 2023. Ten months later there still is NO REMEDY. MINI USA should have a resolution by now. I am concerned with the long delay creating unsafe conditions while driving my car.","products":[{"type":"Vehicle","productYear":"2011","productMake":"MINI","productModel":"COOPER","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11585025,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2023","dateComplaintFiled":"04/24/2024","vin":"WMWZF3C5XBT","components":"UNKNOWN OR OTHER,SERVICE BRAKES","summary":"Received recall from MINI USA May 2023 \u201cSafety Recall footwell control module 23V-337. Update May 2024 \u201cremedy being developed\u201d. I\u2019m unable to have a mini dealership confirm safety of my veh as there are no dealerships in State of Maine, closest in Peabody MA 1.5 hrs away. It\u2019s going on 1 yr & no remedy on the horizon? I called Mini USA hotline and they can\u2019t help. This is unacceptable. Are they required to resolve in a timely manner? Should they be required to buy my veh back as it wouldn\u2019t pass inspection & unable to drive?? Please provide next steps. Thank you","products":[{"type":"Vehicle","productYear":"2011","productMake":"MINI","productModel":"COOPER","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11582702,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2023","dateComplaintFiled":"04/12/2024","vin":"WMWSU3C55BT","components":"AIR BAGS,SEAT BELTS","summary":"My passenger seat airbag warning is illuminated, with associated chime. I am also getting a orange warning light indicating the passenger airbag is inop. This is intermittent with a passenger occupying the passenger seat. lights go on and off with movement of the passenger. There is a current recall for the convertible model of the R56 Mini Cooper.","products":[{"type":"Vehicle","productYear":"2011","productMake":"MINI","productModel":"COOPER","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11582706,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/15/2022","dateComplaintFiled":"04/12/2024","vin":"WMWSU3C55BT","components":"STEERING,SUSPENSION,SERVICE BRAKES","summary":"The traction control light with antilock brake warning illuminated. Therefore my antilock brakes are inop along with traction control.","products":[{"type":"Vehicle","productYear":"2011","productMake":"MINI","productModel":"COOPER","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11581179,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2024","dateComplaintFiled":"04/04/2024","vin":"WMWSV3C53BT","components":"AIR BAGS","summary":"The passenger front seat airbag sensor is malfunctioning on a large number of these vehicles. Doing an Internet search for my fault code, 93C3 reveals a lot of discussion about the problem. there had been a recall on earlier Mini Coopers for the same problem. I suspect they have not solved the problem and there should be a recall for this R 56 model.","products":[{"type":"Vehicle","productYear":"2011","productMake":"MINI","productModel":"COOPER","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11571185,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/10/2024","dateComplaintFiled":"02/10/2024","vin":"WMWSU3C54BT","components":"ELECTRICAL SYSTEM","summary":"found fault code:2BDL4 MONITORING POWER SUPPLY 3 SENSOR CY320 CONTROL UNIT LOGGING ECCENTRIC SHAFT SENSOR VOLTAGES OUTSIDE OF THRESHOLDS FOUND ENGINE CONTROL UNIT FAULTY","products":[{"type":"Vehicle","productYear":"2011","productMake":"MINI","productModel":"COOPER","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11564897,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/01/2023","dateComplaintFiled":"01/11/2024","vin":"WMWZP3C58BT","components":"ENGINE,FUEL/PROPULSION SYSTEM","summary":"There are no open recalls on my car. I am needing physical proof/documentation that the recall part has been replaced. The car is having issues stalling/losing power while driving. The dealership claims there is nothing wrong with the car and if they can't recreate failure then the car is deemed fine to drive. This car was purchased for my 16yr old son as a daily driver. After multiple weeks of the car being at The Mini of Tempe Dealership, they released the car back to me because there is \"nothing wrong\" with the car. I took it to another specialized Mini mechanic in the area for a second opinion. This mechanic states the cause of intermittent failure is from the Auxillary Coolant Pump for the Turbo. This is the same part that was a safety recall for potential fire. I have no record of this part ever being replaced. As described in the recall, the car is at risk of fire. Recall campaign #[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2011","productMake":"MINI","productModel":"COOPER","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11563316,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/09/2023","dateComplaintFiled":"01/03/2024","vin":"WMWSU3C54BT","components":"ELECTRICAL SYSTEM","summary":"The contact owns a 2011 Mini Cooper. The contact received notification of NHTSA Campaign Number: 23V337000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the vehicle was shuddering while starting. Additionally, the contact stated while driving 15-20 MPH, the vehicle was shuddering and turning off intermittently. The check engine warning light was illuminated. The contact stated that he was able to pull to the side of the road each time the failure occurred. The contact stated that upon restarting the vehicle, the vehicle shuddered. The contact was able to drive to a nearby independent mechanic. The mechanic informed the contact that the vehicle was overheating while starting, and that the vehicle was still running even after being turned off. The vehicle was being diagnosed but was not yet repaired. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 95,000. VIN tool confirms parts not available.","products":[{"type":"Vehicle","productYear":"2011","productMake":"MINI","productModel":"COOPER","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11560094,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2023","dateComplaintFiled":"12/14/2023","vin":"WMWSV9C5XBT","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING","summary":"The contact owns a 2011 Mini Cooper. The contact stated that the turn signal, interior lights, hazard lights, fog lights, brake lights, windows, and exterior lights were inoperable. The Service Now warning light was illuminated. The contact received notification of NHTSA Campaign Number: 23V337000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 56,000. VIN tool confirms parts not available.","products":[{"type":"Vehicle","productYear":"2011","productMake":"MINI","productModel":"COOPER","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11558696,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/01/2023","dateComplaintFiled":"12/06/2023","vin":"WMWSV9C52BT","components":"ELECTRICAL SYSTEM","summary":"The contact owns a 2011 Mini Cooper. The contact received notification of NHTSA Campaign Number: 23V337000 (Electrical System) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the vehicle failed to start. The vehicle was towed to an independent mechanic who diagnosed the vehicle and determined that the footwell control module had failed. The failure mileage was approximately 111,000. The manufacturer was made aware of the issue. VIN tool confirms parts not available.","products":[{"type":"Vehicle","productYear":"2011","productMake":"MINI","productModel":"COOPER","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11558301,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/27/2023","dateComplaintFiled":"12/04/2023","vin":"WMWSV9C5XBT","components":"ELECTRICAL SYSTEM","summary":"The contact owns a 2011 Mini Cooper. The contact stated that while driving at an undisclosed speed, the electrical system became inoperable. The contact stated the turn signals and the lights were not functioning as intended. The contact also stated that the doors and the window power switches were inoperable. The contact stated that due to the electrical failure, the turn signals could not be used while driving which presented a safety hazard. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure but did not assist. The failure mileage was approximately 163,000.","products":[{"type":"Vehicle","productYear":"2011","productMake":"MINI","productModel":"COOPER","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11555327,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2023","dateComplaintFiled":"11/15/2023","vin":"WMWZB3C54BW","components":"ELECTRICAL SYSTEM,AIR BAGS,SEAT BELTS","summary":"What component or system failed or malfunctioned, and is it available for inspection upon request? THE AIRBAG LIGHT KEEPS COMING ON AND OFF, AS WELL AS THE SEATBELT LIGHTS. IT CAN BE INSPECTED IF REQUESTED. How was your safety or the safety of others put at risk? IF THE AIRBAGS OR SEAT BELTS ARE NOT FUNCTIONING PROPERLY THIS COULD RESULT IN INJURY UP TO AND INCLUDING DEATH. Has the problem been reproduced or confirmed by a dealer or independent service center? IT KEEPS HAPPENING, NOT BEEN TO A DEALER YET THOUGH. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? NO INPSECTION HAS BEEN DONE. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? IT APPEARS THAT THE SUNROOF HAS BEEN LEAKING DOWN THE DASH ON THE PASSENEGER SIDE. THAT LEAKS RIGHT ONTO THE FUSE BOX WHICH COULD BE CAUSING SOME OF THE ISSUES. IF THE FUSE BOX IS BEING LEAKED ONTO THIS COULD BE A POTENTIAL FIRE HAZARD.","products":[{"type":"Vehicle","productYear":"2011","productMake":"MINI","productModel":"COOPER","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11551454,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"10/07/2023","dateComplaintFiled":"10/23/2023","vin":"WMWSV9C56BT","components":"ELECTRICAL SYSTEM","summary":"Footwell Control Module - (FRM) was dead after battery dead. It had a safety recall repot 23V-337 on the same model and year of my vehicle BUT mine is not on the list? A extended warranty was found till 2021 and mine had problem since 2014, and I paid dealership for inspection for at least 6 times, and it was still not got replaced till it was dead completely currently.","products":[{"type":"Vehicle","productYear":"2011","productMake":"MINI","productModel":"COOPER","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11549832,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/11/2023","dateComplaintFiled":"10/13/2023","vin":"WMWSU3C56BT","components":"ELECTRICAL SYSTEM","summary":"The contact owns a 2011 Mini Cooper. The contact received notification of NHTSA Campaign Number: 23V337000 (Electrical System) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.","products":[{"type":"Vehicle","productYear":"2011","productMake":"MINI","productModel":"COOPER","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11549654,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2023","dateComplaintFiled":"10/12/2023","vin":"WMWSU3C56BT","components":"ELECTRICAL SYSTEM","summary":"The contact owns a 2011 Mini Cooper. The contact received notification of NHTSA Campaign Number: 23V337000(Electrical System) however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced the failure. VIN tool confirms parts not available.","products":[{"type":"Vehicle","productYear":"2011","productMake":"MINI","productModel":"COOPER","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11546536,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/24/2023","dateComplaintFiled":"09/26/2023","vin":"WMWZN3C53BT","components":"VISIBILITY,STRUCTURE","summary":"The contact owns a 2011 Mini Cooper. The contact stated while the vehicle was parked, the contact started to lower the convertible top, and the glass shattered before the convertible glass closed. No warning light was illuminated. The vehicle had not been diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 87,000.","products":[{"type":"Vehicle","productYear":"2011","productMake":"MINI","productModel":"COOPER","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11545167,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/18/2023","dateComplaintFiled":"09/18/2023","vin":"WMWSU3C51BT","components":"ELECTRICAL SYSTEM","summary":"The contact owns a 2011 Mini Cooper. The contact received notification of NHTSA Campaign Number: 23V337000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.","products":[{"type":"Vehicle","productYear":"2011","productMake":"MINI","productModel":"COOPER","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11544647,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2023","dateComplaintFiled":"09/14/2023","vin":"WMWSU3C52BT","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING","summary":"While driving, my turn signals, power windows and lights stopped working. I believe this is due to the Footwell Module recall, but the dealer will not replace the module because there isn't a remedy for the recall. It's been 5 months now.","products":[{"type":"Vehicle","productYear":"2011","productMake":"MINI","productModel":"COOPER","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11544198,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/12/2023","dateComplaintFiled":"09/12/2023","vin":"WMWSU3C54BT","components":"ELECTRICAL SYSTEM,AIR BAGS,SEATS","summary":"trouble code: 93C3 ACSM/MRS: Seat-occupancy detector, passenger","products":[{"type":"Vehicle","productYear":"2011","productMake":"MINI","productModel":"COOPER","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11543324,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/08/2023","dateComplaintFiled":"09/08/2023","vin":"WMWSU3C54BT","components":"ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM","summary":"Changed out the battery and now my windows and lights and locks are not working","products":[{"type":"Vehicle","productYear":"2011","productMake":"MINI","productModel":"COOPER","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11542869,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/06/2023","dateComplaintFiled":"09/06/2023","vin":"WMWSV3C51BT","components":"AIR BAGS","summary":"No incident yet. The airbag passenger side sensor keeps coming on constantly and I don't know if it is going to deploy or what. No one is sitting in seat but sensor constantly ringing. Started approximately 2-3 months ago intermittent and now happens daily.","products":[{"type":"Vehicle","productYear":"2011","productMake":"MINI","productModel":"COOPER","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11541123,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/28/2023","dateComplaintFiled":"08/28/2023","vin":"WMWSU3C53BT","components":"ELECTRICAL SYSTEM","summary":"The contact owns a 2011 Mini Cooper. The contact received notification of NHTSA Campaign Number: 23V337000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted, and the contact was informed that the part for the recall repair was not yet available. The contact stated that the manufacturer was made aware of the issue. The contact was informed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.","products":[{"type":"Vehicle","productYear":"2011","productMake":"MINI","productModel":"COOPER","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11539052,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/17/2023","dateComplaintFiled":"08/17/2023","vin":"WMWSV3C56BT","components":"ELECTRICAL SYSTEM","summary":"the car just started to smoke it looked like it was going to catch fire now the car won't start and I can't use it","products":[{"type":"Vehicle","productYear":"2011","productMake":"MINI","productModel":"COOPER","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11538286,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/14/2023","dateComplaintFiled":"08/14/2023","vin":"WMWSU3C58BT","components":"STEERING,ELECTRICAL SYSTEM,EXTERIOR LIGHTING","summary":"Headlights, blinker, windows, power steering,not working!!!","products":[{"type":"Vehicle","productYear":"2011","productMake":"MINI","productModel":"COOPER","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11533988,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/17/2023","dateComplaintFiled":"07/24/2023","vin":"WMWSU3C5XBT","components":"ELECTRICAL SYSTEM","summary":"The contact owns a 2011 Mini Cooper. The contact received notification of NHTSA Campaign Number: 23V337000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.","products":[{"type":"Vehicle","productYear":"2011","productMake":"MINI","productModel":"COOPER","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11533845,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/05/2023","dateComplaintFiled":"07/22/2023","vin":"WMWSV3C55BT","components":"STRUCTURE","summary":"Water coming in from somewhere to the driver side front and rear floorboard only I've checked everywhere and taking it to a couple of shops replaced heater core and crossover holes checked for air condition leaks all checked out good windows seals good so ot must be a defect somewhere. 03","products":[{"type":"Vehicle","productYear":"2011","productMake":"MINI","productModel":"COOPER","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11532545,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/03/2023","dateComplaintFiled":"07/16/2023","vin":"WMWSU3C52BT","components":"AIR BAGS","summary":"Starting June 2023 the Airbag indicator light would turn on when I put a bag or even something light on the passenger seat. Now it randomly goes on if I hit a bump in the road. Keep in mind I don't have an actual passenger that sits in the \"Passenger seat\". Which is completely baffling me! Please create a recall MINI/BMW Corporation, because I see that the 2011 MINI's are all having this problem!","products":[{"type":"Vehicle","productYear":"2011","productMake":"MINI","productModel":"COOPER","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11529150,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/20/2023","dateComplaintFiled":"06/27/2023","vin":"WMWZN3C59BT","components":"ELECTRICAL SYSTEM","summary":"The contact owns a 2011 Mini Cooper Convertible. The contact stated that upon starting the vehicle, the electronics operated erratically and had limited functionality. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who determined that the electronic control module inside the footwell had shorted out due to a water leak. The vehicle was not repaired. The contact related the failure NHTSA Campaign Number: 23V337000 (Electrical System) however, the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 66,000.","products":[{"type":"Vehicle","productYear":"2011","productMake":"MINI","productModel":"COOPER S CONVERTIBLE","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11526341,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/06/2023","dateComplaintFiled":"06/10/2023","vin":"WMWSV3C50BT","components":"EXTERIOR LIGHTING,UNKNOWN OR OTHER","summary":"Can't use turn signals and can't lower windows to use hand signals, almost got rear ended.","products":[{"type":"Vehicle","productYear":"2011","productMake":"MINI","productModel":"COOPER","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11521556,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/11/2022","dateComplaintFiled":"05/11/2023","vin":"WMWSV3C53BT","components":"AIR BAGS","summary":"THE PASSENGER AIRBAG WARNING LIGHT INDICATING THE PASSENGER SIDE AIRBAG IS DISABLED IS ON, EVEN IF PASSENGER IS SEATED. THE WARNING WAS INTERMITTENT STARTING IN 2015 AND THE CONTINUOUS SINCE 2022. OUR MECHANIC TELLS US THE ON-BOARD COMPUTER SYSTEM NO LONGER RECOGNIZES THE PASSENGER FRONT AIRBAG SENSOR. THEREFORE, THE AIRBAGS ARE BEING DISABLED FOR BOTH PASSENGER AND DRIVER.","products":[{"type":"Vehicle","productYear":"2011","productMake":"MINI","productModel":"COOPER","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11519932,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2023","dateComplaintFiled":"05/01/2023","vin":"WMWSU3C52BT","components":"ELECTRICAL SYSTEM","summary":"Dear NHTSA, I am writing to express my concerns about the safety of the 2011 Mini Cooper, specifically regarding the Car Access System (CAS) module. There is a widespread issue with the CAS module failing, which can result in the vehicle not starting or even stalling while driving. This poses a serious safety risk to drivers and passengers, as a sudden stall or loss of power can lead to accidents, injuries, or death. Furthermore, there is currently a backorder of the part, and it is not clear if there are any parts available which do not have this single point of failure. This means that even if a vehicle owner experiences this issue, there is no clear resolution to the problem, and the vehicle remains unsafe to drive. This has been diagnosed by an automotive repair shop, and I have discussed this issue with the Mini Cooper dealer, Mini Cooper/BMW manufacturing, BMW/Mini Assistance, and the auto repair shop. Both the dealer and the auto shop have both reported over a dozen cars with the same issue that have all been rendered non-functional. Average time to allegedly fix the problem is anywhere between 4 months and 1 year, but there does not seem to be resolution. The Mini Cooper dealer said there likely will be a recall at some point, but given the company\u2019s history of failing to address safety issues such as these and issuing recalls in a timely manner, we have taken reporting this issue into our own hands. I believe that this issue warrants an investigation by the NHTSA and that a recall may be necessary to ensure the safety of drivers and passengers of the 2011 Mini Cooper. I urge you to take action on this matter and investigate this issue further. Thank you for your attention to this matter. Sincerely, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).","products":[{"type":"Vehicle","productYear":"2011","productMake":"MINI","productModel":"COOPER","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11516087,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/07/2023","dateComplaintFiled":"04/08/2023","vin":"WMWSV3C59BT","components":"AIR BAGS,SEATS","summary":"There is a known issue with the passenger seat occupancy sensor that trips the airbag/seatblet lights and, I assume, doesn't turn off the airbag in the applicable situations.","products":[{"type":"Vehicle","productYear":"2011","productMake":"MINI","productModel":"COOPER","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11514824,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/10/2023","dateComplaintFiled":"03/31/2023","vin":"WMWSU3C50BT","components":"AIR BAGS","summary":"The contact owns a 2011 Mini Cooper. The contact stated while starting the vehicle, the air bag warning light illuminated. The vehicle was taken to the dealer and the dealer stated that the air bag mat sensor on the passenger\u2019s side needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted or notified of the failure. The approximate failure mileage was 148,000.","products":[{"type":"Vehicle","productYear":"2011","productMake":"MINI","productModel":"COOPER","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11512562,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/16/2022","dateComplaintFiled":"03/18/2023","vin":"WMWSU3C56BT","components":"SERVICE BRAKES","summary":"Left brake light continues to blow out with a loud pop through the speakers. Instrument at parts store shows ABS warning but not on dash. Bulb has been replaced approximately 5 times and continues to blow out after a day or two. No one can seem to find the problem.","products":[{"type":"Vehicle","productYear":"2011","productMake":"MINI","productModel":"COOPER","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11493526,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/05/2022","dateComplaintFiled":"11/14/2022","vin":"WMWSV3C56BT","components":"AIR BAGS","summary":"The passenger seat occupancy detection module and program failed. The red airbag and seatbelt lights went on. According to the dealership, the default setting is that the airbag will not go off if the module is broken. A Google search suggests that this is a common problem; so much so that there is an electronic gadget you can buy and videos on YouTube on how to install it to do a \"workaround\" to get the light to go off without fixing the module.","products":[{"type":"Vehicle","productYear":"2011","productMake":"MINI","productModel":"COOPER","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11492816,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/28/2022","dateComplaintFiled":"11/08/2022","vin":"Wmwsu3c57bt","components":"AIR BAGS","summary":"Car shows signs of passenger seat occupancy sensor recall. Mini acknowledges the recall has not been performed. Mini expanded recall to 10 years from date of service but because previous owner didn't get recall done I cannot. This is a known issue with these cars and should not have an expiration date! Dealer I purchased car from used says that because recall isn't listed here then they aren't liable to fix it...","products":[{"type":"Vehicle","productYear":"2011","productMake":"MINI","productModel":"COOPER","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11485070,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/17/2022","dateComplaintFiled":"09/18/2022","vin":"WMWSV3C58BT","components":"POWER TRAIN,ELECTRICAL SYSTEM,ENGINE","summary":"I had several repairs recently that I found that were part of a recall after the fact. This includes the Electric Auxilillary Water Pump and Timing Chair replacement and repair of damaged parts. They refused to reimburse me for the water pump repair that should have been covered. Secondly, when the timing chain fails as it did in my case can cause $2000- $5000+ in damages. My shop is stating this would be a very expensive repair. There is information that the timing chain warranty was extended because of a class action lawsuit and is now covered up to 100,000 miles. I am well within that range. My goal is to get compensation for the recall work and coverage for the timing chain.","products":[{"type":"Vehicle","productYear":"2011","productMake":"MINI","productModel":"COOPER","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11474658,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/18/2022","dateComplaintFiled":"07/19/2022","vin":"Wmwsv3C52bt","components":"POWER TRAIN","summary":"During driving failure of the shift cable linkage was disconnected When investigated, the joint between the cable and the transmission shifter was disconnected due to a failure of the bushing on the cable side This caused a situation where the car was stuck in a single gear and not possible to be shifted into neutral or another gear","products":[{"type":"Vehicle","productYear":"2011","productMake":"MINI","productModel":"COOPER","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11440159,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/11/2021","dateComplaintFiled":"11/11/2021","vin":"WMWSU3C57BT","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING,UNKNOWN OR OTHER","summary":"The lighting and small system computer or FRM module. This module controls any features including safety features on the car. Also known as the footwell module. After having AAA install a new battery within days the widows would not go down my turn signals, hazard lights, dash lights, courtesy lights, tail lights, horn, high beam headlights and possibly airbags don\u2019t work. Mini will fix the problem if the car is ten years old or less, but any car that is older doesn\u2019t qualify. Mini goes by Manufacturing date of the car. My but It was not sold into service until 2011. They refuse to fix it and the repair cost was $1828.24. I have had other problems as well. Mini needs to acknowledge this problem issue a recall and refund those of us that have been victimized by not making this a recall issue. Mini must be confronted by NHTSA put on notice, considering these are major safety issues that could result in injury or death. Part number= FP 61-35-6-827-072","products":[{"type":"Vehicle","productYear":"2011","productMake":"MINI","productModel":"COOPER","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11429910,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/30/2020","dateComplaintFiled":"08/20/2021","vin":"WMWSV3C59BT","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING,SEAT BELTS","summary":"The lighting and small system computer or FRM module. This module controls any features including safety features on the car. My turn signals, hazard lights, dash lights, courtesy lights, tail lights, windows, horn, high beam headlights and possibly airbags don\u2019t work. Mini will fix the problem if the car is ten years old or less, but any car that is older doesn\u2019t qualify. My car is a 2011 but I bought it new in 2012. They refuse to fix it and the repair cost is around $2000. I have had so many other problems with my car that have cost me several thousands of dollars and I feel like Mini should fix this problem considering these are safety features that could result in injury or death.","products":[{"type":"Vehicle","productYear":"2011","productMake":"MINI","productModel":"COOPER","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11385605,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/11/2020","dateComplaintFiled":"12/30/2020","vin":"WMWSU3C52BT","components":"INTERIOR LIGHTING","summary":"TL* THE CONTACT OWNS A 2011 MINI COOPER. THE CONTACT STATED THAT WHILE PARKED, THE CONTACT ATTEMPTED TO PULL DOWN THE FRONT DRIVER SIDE SUN VISOR AND THE CLIP FRACTURED CAUSING THE INTERIOR LIGHT TO REMAIN ILLUMINATED. THE VEHICLE WAS TAKEN TO BRAMAN MOTORCARS (2801 OKEECHOBEE BLVD, WEST PALM BEACH, FL 33409) HOWEVER, THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 88,462.","products":[{"type":"Vehicle","productYear":"2011","productMake":"MINI","productModel":"COOPER","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11291691,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/09/2018","dateComplaintFiled":"12/28/2019","vin":"WNWSU3C51BT","components":"AIR BAGS","summary":"THE LIGHT FOR THE PASSENGER AIR BAG IN ON. (RED) EVERY TIME. 94,166 MLS","products":[{"type":"Vehicle","productYear":"2011","productMake":"MINI","productModel":"COOPER","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11234357,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/12/2019","dateComplaintFiled":"07/24/2019","vin":"WMWSV3C56BT","components":"ENGINE","summary":"EXHAUST VANOS SOLENOID FAILURE 06/12/2019. THIS IS A COMMON ISSUE TO MINI'S AND BMW'S THAT OCCURS ON A REGULAR BASIS WHICH INTERRUPTS THE POLLUTION CONTROL SYSTEM. BMW WHO MANUFACTURES THE PART HAS EXTENDED THE WARRANTY FOR THIS PART ON BMW'S TO 10 YEARS BUT HAS NOT YET ADDRESSED ALL THE ISSUES THAT MINI OWNERS HAVE HAD WITH THE PARTICULAR PART. THERE ARE TWO IN THE ENGINE AND THEY ARE IDENTICAL (INTAKE/EXHAUST) COST TO REPLACE IS OVER $500. WHY DOES BMW GET A REPLACEMENT AND MINI OWNERS HAVE TO PAY. THE CAR GOES INTO A LIMP MODE WHEN FAILURE OCCURS, SO STILL DRIVABLE BUT AT REDUCED POWER. THIS IS A COMMON ISSUE AND PREVALENT IN BOTH MINI FORUMS AND BMW FORUMS. THE WARRANTY SHOULD BE EXTENDED FOR MINI OWNERS PART # 11-36-8-610-388. IT IS A DEFECTIVE DESIGN BY THE MANUFACTURER.","products":[{"type":"Vehicle","productYear":"2011","productMake":"MINI","productModel":"COOPER","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11231627,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2019","dateComplaintFiled":"07/13/2019","vin":"WMWSU3C59BT","components":"ENGINE","summary":"THERMOSTAT & HOUSING PLUS WATER PUMP HAVE BEEN REPLACED. CAR STILL RUNS TEMPS IN EXCESS OF 230 BEFORE FAN WILL COME ON. I AM FEARFUL THE ENGINE MAY GET ON FIRE DUE TO HEAT AND THEREFORE, I AM NOT DRIVING IT. TOOK IT TO THE DEALER AND THEY REMOVED 2 RELAYS, ONE OF WHICH CONTROLLED THE ENGINE FAN. I REPLACED THE RELAY.","products":[{"type":"Vehicle","productYear":"2011","productMake":"MINI","productModel":"COOPER","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11204222,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/10/2018","dateComplaintFiled":"04/28/2019","vin":"WMWZP3C56BT","components":"AIR BAGS","summary":"AIRBAG LIGHT INDICATING FAULTY DEVICE. THE INDICATIONS STARTED TO APPEARS RANDOMLY AND MOST FOR THE PASSENGER SEAT HOWEVER TODAY IS ON ALL TIME.","products":[{"type":"Vehicle","productYear":"2011","productMake":"MINI","productModel":"COOPER S CONVERTIBLE","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11196984,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/15/2019","dateComplaintFiled":"04/17/2019","vin":"WMWSU3C59BT","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING","summary":"MY MINI COOPER FAILED EXTERIOR LIGHTS INCLUDING TURN SIGNALS, MARKER LIGHTS, AND HAZARD LAMPS. MINI COOPER FOOTWELL MODULE OEM R56 GEN2 FAILED LIGHTING ON EXTERIOR LIGHTS.","products":[{"type":"Vehicle","productYear":"2011","productMake":"MINI","productModel":"COOPER","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11151193,"manufacturer":"BMW of North America, LLC","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/09/2018","dateComplaintFiled":"11/13/2018","vin":"WMWSV3C54BT","components":"ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM","summary":"TL* THE CONTACT OWNS A 2011 MINI COOPER. WHILE DRIVING, A BURNING ODOR ENTERED THE VEHICLE THROUGH THE AIR VENTS AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ENGINE LIGHT SENSOR AND THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO RAY CATENA MINI OF WESTCHESTER (LOCATED AT 543 TARRYTOWN RD, WHITE PLAINS, NY 10607, (914) 347-6464) WHERE IT WAS DIAGNOSED THAT THE INTAKE BOOT AND ALL THE CONNECTORS FOR THE TURBO HOSES MELTED. IN ADDITION, A LEAK WAS FOUND IN THE OIL HOSE. THE VEHICLE WAS NOT REPAIRED DUE TO THE REPAIR FEES. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V248000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND PROVIDED CASE NUMBER: 11105312. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.","products":[{"type":"Vehicle","productYear":"2011","productMake":"MINI","productModel":"COOPER","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11120330,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/20/2018","dateComplaintFiled":"08/20/2018","vin":"","components":"ENGINE","summary":"2011 MINI COOPER. CONSUMER WRITES IN REGARDS TO ELECTRIC COOLANT PUMP SAFETY RECALL. *LD *JS","products":[{"type":"Vehicle","productYear":"2011","productMake":"MINI","productModel":"COOPER","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11101962,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/09/2018","dateComplaintFiled":"06/14/2018","vin":"WMWSV3C52BT","components":"ENGINE","summary":"WHILE DRIVING ON THE HIGHWAY, THE TIMING CHAIN TENSIONER BROKE, CAUSING NUMEROUS AND SEVERAL THOUSAND DOLLARS IN REPAIR COSTS.","products":[{"type":"Vehicle","productYear":"2011","productMake":"MINI","productModel":"COOPER S US","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11083387,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/25/2018","dateComplaintFiled":"04/05/2018","vin":"WMWZC5C51BW","components":"FUEL/PROPULSION SYSTEM","summary":"TL* THE CONTACT OWNS A 2011 MINI COOPER S US. WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE DID NOT ACCELERATE AND THE ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE PRESSURE PUMP FAILED, STATING THAT THE PRESSURE WAS AT ZERO PSI. THE TECHNICIAN REPLACED THE FUEL PUMP. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE FAILURE MILEAGE WAS 80,774.","products":[{"type":"Vehicle","productYear":"2011","productMake":"MINI","productModel":"COOPER S US","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11083492,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/04/2016","dateComplaintFiled":"04/05/2018","vin":"","components":"ENGINE","summary":"TL* THE CONTACT OWNS A 2011 MINI COOPER. THE CONTACT STATED THAT THE VEHICLE STALLED INTERMITTENTLY. THE CHECK ENGINE INDICATOR ILLUMINATED BEFORE AND AFTER THE FAILURE. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 56,000. THE VIN WAS NOT AVAILABLE.","products":[{"type":"Vehicle","productYear":"2011","productMake":"MINI","productModel":"COOPER","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11030007,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2017","dateComplaintFiled":"09/26/2017","vin":"","components":"POWER TRAIN","summary":"I DO NOT OWN THIS TYPE OF VEHICLE, BUT I AM IN THE AUTOMOTIVE INDUSTRY. I HAVE ATTACHED 3 PHOTOGRAPHS OF A CLUTCH RELEASE FORK FOR THIS VEHICLE. NOTE THE RED ARROWS ON THE PHOTOS. PLEASE NOT THE PHOTO OF THE NEW CLUTCH RELEASE FORK AND THE STAMPING FLAW THE ARROWS ARE POINTING TO. NOW LOOK AT THE OTHER BROKEN CLUTCH FORKS AND WHERE THE BREAK OCCURRED. THE BREAK OCCURRED AT THE SAME POSITION ON THE FORK. THIS NEEDS TO BE INVESTIGATED AS A SAFETY CONCERN. IF THE FORK BREAKS WHILE DRIVING THE VEHICLE THE DRIVER WOULD NOT BE ABLE TO SHIFT THE VEHICLE AND/OR THE CLUTCH WOULD STAY ENGAGED WHILE TRYING TO APPLY THE BRAKES INCREASING THE POSSIBILITY OF A CRASH.","products":[{"type":"Vehicle","productYear":"2011","productMake":"MINI","productModel":"COOPER","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":10986139,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/06/2017","dateComplaintFiled":"05/17/2017","vin":"WMWSV3C50BT","components":"POWER TRAIN,ENGINE","summary":"HALF ENGINE LIGHT COME ON DURING DRIVING WHILE CHANGE LANE ON THE FREEWAY, AND GOING UP HELL. NOT LOSING POWER TURBO WORKING FINE. DEALER REPLACE VACUUM PUMP BUT NOT FIX THE PROBLEM. HALF ENGINE LIGHT COME OFF WHEN YOU DRIVE FROM PARK WHILE PRESSING THE GAS PEDAL INCREASING RPM TO 15OO, ON THE FREEWAY OR UP ON THE HELL THE HALF LIGHT COME BACK ON. DEALER CAN NOT DIAGNOSE THE PROBLEM.","products":[{"type":"Vehicle","productYear":"2011","productMake":"MINI","productModel":"COOPER","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":10918700,"manufacturer":"BMW of North America, LLC","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/23/2016","dateComplaintFiled":"10/25/2016","vin":"","components":"ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),FUEL/PROPULSION SYSTEM","summary":"I DROVE 20 FEET OUT OF MY GARAGE AND SMELT A SURFER SMELL. I PUT MY CONVERTIBLE TOP DOWN, PUT THE CAR IN PARK WALKED AROUND TO SEE IF IT WAS SMOKING OR IF THE SMELL WAS COMING FROM THE ENGINE OR MUFFLERS. WHEN I COULD NOT DETECT WHERE THE SMELL WAS COMING FROM, I PUT THE TOP BACK UP, CLOSING IT AND TURNED THE CAR OFF. I LOCKED THE CAR AND WENT INTO MY GARAGE. AS I LOOKED BACK I SAW SPARKS COMING FROM THE VENT ON THE HOOD. I YELLED FOR MY HUSBAND & AS HE LOOKED FOR FIRE EXTINGUISHER I CALLED 911 & FILMED THE CAR. WITHIN 30 SECONDS THE CAR WAS ON FIRE & WITH 90 SECOND TOTALLY UP IN FLAMES. NOTHING BUT THE SHELL OF THE CAR REMAINED. THE FIRE DEPARTMENT, POLICE & FIRE MARSHAL WERE PRESENT. ARSON WAS RULED OUT. I HAD A RECALL PART INSTALLED AT THE DEALER IN 2012 FOR POTENTIAL FIRES. THE CAR WAS STATIONARY IN MY DRIVEWAY SHUT OFF. IT HAD NOT BEEN DRIVEN FOR 20 HOURS PRIOR TO THE FIRE.","products":[{"type":"Vehicle","productYear":"2011","productMake":"MINI","productModel":"COOPER S CONVERTIBLE","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":10903257,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2016","dateComplaintFiled":"09/02/2016","vin":"WMWSU3C51BT","components":"AIR BAGS","summary":"TAKATA RECALL...AIR BAG PASSENGER SIDE WARNING LIGHT IS ON. LOCAL DEALER WANTS $140 TO \"LOOK\" TO SEE WHAT THE PROBLEM IS AND $800. TO FIX IT. CAN'T AFFORD THIS. WHY CAN'T WE GET HELP FROM DEALER/MGR?.","products":[{"type":"Vehicle","productYear":"2011","productMake":"MINI","productModel":"COOPER","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":10898572,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/19/2016","dateComplaintFiled":"08/25/2016","vin":"WMWSU3C54BT","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING","summary":"CAR MALFUNCTIONED TO INCLUDE, HIGH BEAMS, BLINKERS AND WINDOW MECHANISMS. MINI SERVICE DEPARTMENT ACKNOWLEDGED THAT THIS IS A KNOWN ISSUE.","products":[{"type":"Vehicle","productYear":"2011","productMake":"MINI","productModel":"COOPER","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":10892852,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/03/2015","dateComplaintFiled":"08/03/2016","vin":"WMWSU3C59BT","components":"AIR BAGS,SEATS,UNKNOWN OR OTHER","summary":"MY VEHICLE STARTED EXPERIENCING MECHANICAL ISSUES AT 78000 MILES. THESE ISSUES INCLUDED THE WATER PUMP, THERMOSTAT HOUSING AND MOST CONCERNING THE PASSENGER AIRBAG SYSTEM. I WAS ABLE TO AFFORD THE OUT OF POCKET EXPENSES FOR THE THERMOSTAT AND WATER PUMP WHICH WAS AROUND 2500$ I LATER GOT A LETTER ABOUT THE WATER PUMP REGARDING A CLASS ACTION. WHICH I'M HOPING TO BE REIMBURSED FOR. SO THE AIRBAG ... =( ..I'VE MADE SEVERAL ATTEMPTS TO HAVE MINI WILLINGLY LOOK INTO THE COMPLAINT WITH THE AIRBAG SYSTEM. I CANNOT GET A REASONABLE RESPONSE FROM THEM REGARDING MY COMPLAINT. I AM DIRECTED TO GO TO MY LOCAL MINI DEALER. WHEN HAVING THE OTHER REPAIRS DONE THEY WOULD NOT PERMANENTLY ENABLE THE AIRBAG SYSTEM BUT COULD \"LOOK\" AT IT FOR 125$ SINCE OTHERS HAVE QUOTED THIS REPAIR COSTING UPWARDS OF 2000$ I DECLINED. I HAD TO PAY FOR THE OTHER REPAIRS. MANY OTHER VEHICLES HAVE AN OVER RIDE FOR THIS BEING A KEY. I DON'T UNDERSTAND WHY THIS ISN'T BEING ADDRESSED WITH PREVIOUS RECALLS AND MANY CONSUMER COMPLAINTS. THE PASSENGER AIRBAG SYSTEM COMES ON AND OFF INTERMITTENTLY AS DESCRIBED IN OTHER COMPLAINTS. I'M ONLY ADDING MY COMPLAINT IN HOPES THAT IT HELPS MYSELF AND OTHERS RESOLVE THE ISSUE. I WANT TO ALSO NOTE THAT I PURCHASED SEVERAL WARRANTIES WITH THIS VEHICLE. WHICH WERE NOT HONORED AND CANNOT GET A REFUND FOR. ONE WARRANTY INCLUDED DAMAGE TO THE SEATS AND WOULD BE REPAIRED. I FEEL LIKE THESE WARRANTIES SHOULD BE REIMBURSED SINCE NO WORK IS BEING DONE IN REGARDS TO ALL THE ISSUES I'VE HAD.","products":[{"type":"Vehicle","productYear":"2011","productMake":"MINI","productModel":"COOPER","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":10865070,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/28/2016","dateComplaintFiled":"05/16/2016","vin":"WMWZN3C52BT","components":"ELECTRICAL SYSTEM,AIR BAGS,SEATS","summary":"TL* THE CONTACT OWNS A 2011 MINI COOPER CONVERTIBLE. WHILE DRIVING AT AN UNKNOWN SPEED, THE LIGHTS ON THE INSTRUMENT PANEL ILLUMINATED WITHOUT WARNING. THE PASSENGER SEAT SENSOR MALFUNCTIONED AND NEEDED TO BE REPLACED IN ORDER NOT TO AFFECT THE AIR BAG FUNCTIONALITY. UPON SHIFTING THE WEIGHT ON THE SEAT, THE LIGHTS NEAR THE ODOMETER ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING, BUT THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 51,000.","products":[{"type":"Vehicle","productYear":"2011","productMake":"MINI","productModel":"COOPER","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":10862893,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2016","dateComplaintFiled":"05/03/2016","vin":"WMWSU3C52BT","components":"AIR BAGS","summary":"I AM THE OWNER OF THIS CAR. I HAVE RESEARCHED ON LINE THE AIR BAG LIGHT ON THE PASSENGERS SIDE OF THIS CAR. MANY MANY COMPLAINTS ARE LISTED AND YOU ARE WELL AWARE OF THE PROBLEM. I SUPPOSEDLY NEED TO REPLACE SOME PARTS AND LABOR TO THE TUNE OF $1904!!! I AM ON A FIXED INCOME AND I DO NOT HAVE THIS MONEY. SINCE YOU HAVE ISSUED A RECALL FOR CONVERTIBLES IN THE MINI AND RECALLED CARS IN THE BMW LINE FOR THIS, WHY ISN'T THIS A COVERED EXPENSE? IT SEEMS LIKE THE CAR IS SET UP TO HAVE THIS PROBLEM AND THE CUSTOMERS ARE LEFT TO WORRY ABOUT FIXING IT. ANY PRODUCT THAT HAS A DEFECT AND IS STILL SOLD NEEDS TO SHOW RESPECT FOR THEIR BUYERS AND FIX THINGS THAT ARE WELL KNOWN AS PROBLEMS. I CAN NOT AFFORD THIS AND I AM OFTEN IN THE PASSENGER'S SEAT. IF ANYTHING HAPPENS DUE TO THE AIR BAG NOT CONNECTED CORRECTLY I FEEL THAT ANYONE INVOLVED IN THE MINI/BMW PLANTS ARE RESPONSIBLE. YOU HAVE FULL KNOWLEDGE OF THE PROBLEM AND YOU ARE PUTTING PROFIT BEFORE CONSUMERS. THIS IS A DISGUSTING WAY TO RUN A BUSINESS.","products":[{"type":"Vehicle","productYear":"2011","productMake":"MINI","productModel":"COOPER","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":10855015,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/15/2016","dateComplaintFiled":"04/12/2016","vin":"WMWSU3C5XBT","components":"ENGINE","summary":"THERE IS A LOUD CLANGING COMING FROM THE MOTOR, THE ENGINE LOST OIL, IT IS BEING TOWED TO A MECHANIC - THE DIAGNOSIS IS A BAD TIMING CHAIN TENSIONER, THE CAR HAS ABOUT 65,000 MILES, THERE WAS A RECALL FOR 2008 - 2010 MINIS FOR THIS PROBLEM","products":[{"type":"Vehicle","productYear":"2011","productMake":"MINI","productModel":"COOPER","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":10853567,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/29/2016","dateComplaintFiled":"04/05/2016","vin":"WMWSU3C55BT","components":"ENGINE","summary":"TIMING CHAIN ISSUE LEAD TO OIL LEAK IN ENGINE. 2008-2010 MODELS HAVE BEEN RECALLED AFTER A CLASS ACTION LAWSUIT WAS FILED FOR THE SAME ISSUE. MY MODEL IS ONE YEAR OUTSIDE THE OFFICIAL BMW RECALL. I TOOK MY CAR IN FOR ROUTINE MAINTENANCE. THAT'S WHEN THE DEALERSHIP INFORMED ME I COULDN'T DRIVE MY CAR WITHOUT THE REPAIRS. THE COST OF THE REPAIR WAS NEARLY $2000 SINCE I AM ALSO OUTSIDE OF MY WARRANTEE PERIOD. I HAVE READ THAT IF THIS ISSUE WASN'T FOUND, IT COULD LEAD TO ENGINE FAILURE EITHER WHEN IDLE OR DRIVING. I AM LUCKY NOT TO HAVE SUSTAINED INJURIES OR INCUR FURTHER COSTS. OTHER 2011 MINI COOPER DRIVERS SHOULD BE MADE AWARE SINCE THERE HAS BEEN NO OFFICIAL WARNING FROM BMW. BMW SHOULD BE HELD ACCOUNTABLE.","products":[{"type":"Vehicle","productYear":"2011","productMake":"MINI","productModel":"COOPER","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":10850122,"manufacturer":"BMW of North America, LLC","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/16/2016","dateComplaintFiled":"03/16/2016","vin":"WMWSV3C52BT","components":"UNKNOWN OR OTHER","summary":"DROVE CAR ABOUT 4 MILES. PARKED AT SHOPPING CENTER, TURNED OFF CAR AND LOCKED IT. RETURNED 15 MINS LATER TO FIND FLAMES IN ENGINE COMPARTMENT!","products":[{"type":"Vehicle","productYear":"2011","productMake":"MINI","productModel":"COOPER","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":10839479,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"01/11/2016","dateComplaintFiled":"03/02/2016","vin":"WMWSU3C5XBT","components":"ENGINE AND ENGINE COOLING","summary":"LETTER FROM SENATOR FLAKE ON BEHALF OF CONSTITUENT RE 2011 MINI COOPER. (PLEASE RESPOND BY FAX OR ELECTRONIC MAIL: BOB_BRUBAKER@FLAKE.SENATE.GOV). *SMD THE CONSUMER RECEIVED EXTREMELY, PAINFUL , SCARING BURNS FROM THE HOT EXHAUST PIPE WHILE LEANING OVER TO RETRIEVE ITEMS FROM THE TRUNK. THE CONSUMER STATED IF ONE IS FACING THE CENTER TRUNK, THE HOT EXHAUST PIPE IS LOCATED DIRECTLY TO THE RIGHT, APPROXIMATELY 10 INCHES OFF THE GROUND. THE METAL IS NOT COATED TO OFFER PROTECTION. *JB UPDATED 03/07/16.*JB UPDATED 04/11/16.*JB","products":[{"type":"Vehicle","productYear":"2011","productMake":"MINI","productModel":"COOPER","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":10822111,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/21/2016","dateComplaintFiled":"01/25/2016","vin":"WMWZ3C58BTX","components":"FUEL/PROPULSION SYSTEM","summary":"TL* THE CONTACT OWNS A 2011 MINI COOPER. THE CONTACT STATED THAT THE VEHICLE STALLED EVEN WHEN THE ACCERATOR PEDAL WAS DEPRESSED. THE CHECK ENGINE LIGHT ILLUMINATED AS WELL. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE HIGH PRESSURE FUEL PUMP WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000.","products":[{"type":"Vehicle","productYear":"2011","productMake":"MINI","productModel":"COOPER","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":10629498,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/11/2014","dateComplaintFiled":"08/29/2014","vin":"WMWSV3C53BT","components":"FUEL/PROPULSION SYSTEM","summary":"MY VEHICLE HAS A P0087 CODE WHICH MEANS LOW FUEL RAIL PRESSURE. I SPOKE TO MINI REP AND HE TOLD ME THAT IT WAS THE FUEL PUMP. MY RESEARCHING HAS SHOWN ME THAT THIS HAS BEEN A PROBLEM IN THE PAST AND THEY WERE REPLACING THESE PUMPS UNTIL 2009 MINI AND BMW. WHY DID THEY STOP AT 2009 WHEN THERE HASN'T BEEN NO CHANGE TO THIS PUMP. BUT YET THEY KEEP FAILING AT DIFFERENT MILEAGE INTERVALS. 30,000 , MINE AT 65,000 REALLY I'VE OWN DOZENS OF CAR AND NEVER HAD TO REPLACE A FUEL PUMP. THERES DEFINITELY A PROBLEM HERE AND RIGHT NOW MINE IS INTERMITTENTLY, I WOULD HATE FOR SOMEONE TO GET HURT WHEN THEY STEP ON IT AND IT FAILS AT THE WRONG TIME, DOES SOMEONE HAVE TO GET HURT BEFORE IT BECOMES A SAFETY ISSUE. PREVENTION SHOULD COME FIRST THANK YOU [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR","products":[{"type":"Vehicle","productYear":"2011","productMake":"MINI","productModel":"COOPER","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":10610155,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/08/2014","dateComplaintFiled":"07/13/2014","vin":"WMWSU3C54BT","components":"STEERING,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES","summary":"DSC AND BRAKE LIGHT TURNED APPEARED ON TACHOMETER DISPLAY IN YELLOW AND DOES NOT GO OUT. DSC BUTTON IF PRESSED MAKES NO CHANGES TO DCS/ABS LIGHTS ON DISPLAYS. IMMEDIATELY THE FOLLOWING SYMPTOMS/ISSUES APPEARED: STEERING STARTED TO FAULT LIKE UNALIGNED, BRAKE PEDAL SLIGHTLY ERRATIC, BLINKER TURN SIGNAL DOES NOW NOT TURN OFF AFTER ACTIVATING AND MAKING A TURN. VEHICLE HAS JCW SPORT BRAKE KIT, INSTALLED AT 30,000 MILES, 3 MONTHS AGO. VEHICLE WAS RECENTLY ALIGNED ABOUT 2 MONTHS AGO. VEHICLE WAS SCANNED WITH TO DIAGNOSE FAULT AND FAULT CODE WAS THAT THE SWITCH UNIT STEERING COLUMN/DSC IS FAULTY.NO MISSING SENSORS, ALL ARE CONNECTED IN PLACE. NO PINCHED OR BROKEN CABLES. REPLACED PART #61319253769 MSP $550.00 AND MECHANIC FEE OF $500.00 (REMOVAL OF PART, INSTALLATION, VEHICLE ECU RECODING, AND RECHECK ECU DIAGNOSIS. NO MORE ERROR CODES AND STEERING, DCS AND ABS BACK TO NORMAL. UNKNOWN ROOT CAUSE. *TR","products":[{"type":"Vehicle","productYear":"2011","productMake":"MINI","productModel":"COOPER","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":10607114,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/26/2014","dateComplaintFiled":"06/30/2014","vin":"WMWSU3C56BT","components":"VISIBILITY","summary":"TL* THE CONTACT OWNS A 2011 MINI COOPER. THE WHEN THE CONTACT CLOSED THE DRIVER SIDE DOOR, THE SUN ROOF DETACHED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 56,786.","products":[{"type":"Vehicle","productYear":"2011","productMake":"MINI","productModel":"COOPER","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":10598849,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/08/2014","dateComplaintFiled":"06/17/2014","vin":"WMWSV3C54BT","components":"ELECTRICAL SYSTEM,ENGINE","summary":"MINI COOPER 2011 OVERHEATED AND BLEW OFF RADIATOR HOSES WHILE DRIVING ON FWY- ENGINE DAMAGE AND HEAD REPLACEMENT.. DEALER IS SAYING BOTTOM RADIATOR HOSE MUST HAVE COME OFF AND LEAKED COOLANT. JUST HAD IT SERVICED. *TR","products":[{"type":"Vehicle","productYear":"2011","productMake":"MINI","productModel":"COOPER","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":10556980,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/10/2012","dateComplaintFiled":"12/22/2013","vin":"WMWZC5C50BW","components":"ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE","summary":"I HAVE BEEN HAVING PROBLEMS WITH MY 2011 MINI COUNTRYMAN S ALL4 IN REGARDS TO CHECK ENGINE INDICATOR. I HAVE TAKEN MY CAR FOR SERVICE OF THE CHECK ENGINE INDICATOR 4 TIMES NOW. EACH TIME IT HAS BEEN CAUSED BY FUEL IN THE CHARCOAL FILTER SYSTEM. EACH TIME I HAVE BEEN TOLD IT IS FROM OVERFILLING THE FUEL TANK, WHICH I DO NOT DO. I AM CAREFUL TO STOP FUELING THE FIRST TIME THE PUMP KICKS OFF, ESPECIALLY AFTER THE FIRST TIME THIS HAPPENED. THE FIRST 2 TIMES THE DEALER CHANGED THE CHARCOAL FILTER AT NO COST. THE 3RD TIME THEY CHANGED THE FUEL TANK AT NO CHARGE. I HAD NO PROBLEMS FOR ABOUT A YEAR, AND THE CHECK ENGINE INDICATOR CAME ON AGAIN ON 12/18/13, I SCHEDULED SERVICE AS SOON AS POSSIBLE. TURNS OUT THAT FOR THE 4TH TIME FUEL WAS IN THE CHARCOAL FILTER. THE DEALER CAN'T SEEM TO FIND THE SOURCE OF THE PROBLEM AND THIS IS VERY ANNOYING TO SAY THE LEAST. WOULD LIKE TO TURN IN THE CAR NOW, LEASE ENDS IN 7 MONTHS, AND STAY AWAY FROM BMW AND MINI FROM NOW ON!! *TR","products":[{"type":"Vehicle","productYear":"2011","productMake":"MINI","productModel":"COOPER","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":10532865,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/26/2013","dateComplaintFiled":"07/31/2013","vin":"WMWSU3C52BT","components":"POWER TRAIN,ELECTRICAL SYSTEM","summary":"THIS IS THE 2ND TIME THIS HAS HAPPENED. I FILED A COMPLAINT THE FIRST TIME IN 2012. HERE IS THE COMPLAINT THAN AND IT IS A REPEAT OF THE SAME PROBLEM. I HAVE CHECKED THE WEB AND OTHERS HAVE EXPERIENCED THIS SAME DESIGN PROBLEM I HAVE SPENT $1,100 ALREADY AND NOW AN REQUIRED TO PAY ANOTHER $1,400 FOR THE SAME PROBLEM. I WENT ON-LINE AND OTHERS HAVE HAD THIS PROBLEM. I WROTE THE DEALER AND MINI-COOPER/BMW ABOUT THIS AND RECEIVED A RUDE DENIAL. HERE IS THE ISSUE (#2): \"TL* THE CONTACT OWNS A 2011 MINI COOPER. THE CONTACT STATED THAT THE GEAR LINK BECAME STUCK AS THE CONTACT WAS ATTEMPTING TO REVERSE FROM A DRIVEWAY. THE VEHICLE WAS TAKEN TO THE DEALER AND THE CONTACT WAS ADVISED THAT COFFEE HAD LEAKED INTO THE GEAR SHIFTER AND CAUSED THE FAILURE. THE DEALER STATED ADVISED THAT BECAUSE THE CUP HOLDER WAS ABOVE THE GEAR SHIFTER, THE DESIGN WOULD ALLOW ANY SPILLED LIQUID TO EASILY ENTER THE SHIFTER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE AND THE CURRENT MILEAGE WAS 5,000. UPDATED 03/23/12*LJ THE CONSUMER STATED THE COFFEE HOLDER SITS RIGHT OVER THE AREA WHERE THE DEALER SATED COFFEE RUINED THE TRANSMISSION COMPONENT. IT IS NOT SEALED AND THE PLACEMENT OF A LIQUID HOLDER OVER A VULNERABLE EXPENSIVE PIECE OF ELECTRICAL EQUIPMENT WITHOUT ADEQUATE PROTECTION IS A NEGLIGENT DESIGN. UPDATED EVOQ 04/18/12\" [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR","products":[{"type":"Vehicle","productYear":"2011","productMake":"MINI","productModel":"COOPER","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":10457204,"manufacturer":"BMW of North America, LLC","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/25/2012","dateComplaintFiled":"05/02/2012","vin":"","components":"ENGINE AND ENGINE COOLING","summary":"TL* THE CONTACT OWNS A 2011 MINI COOPER. THE CONTACT STATED THAT WHILE ATTEMPTING TO REVERSE FROM A RESIDENTIAL GARAGE, BLACK SMOKE EMITTED FROM UNDER THE HOOD. THE CONTACT WAS ABLE TO PUT THE FIRE OUT UNDER THE HOOD WITH A GARDEN HOSE. THE FIRE DEPARTMENT WAS NOT CONTACTED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS TOWED TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND THE CURRENT MILEAGE WAS 3,000.","products":[{"type":"Vehicle","productYear":"2011","productMake":"MINI","productModel":"COOPER","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":10452811,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2012","dateComplaintFiled":"03/23/2012","vin":"WMWZN3C53BT","components":"ELECTRICAL SYSTEM","summary":"TL* THE CONTACT OWNS A 2011 MINI COOPER CONVERTIBLE. THE CONTACT STATED THAT THE FRONT DRIVER SIDE DOOR WOULD NOT UNLOCK WHEN USING THE KEY FOB. IN ORDER TO ENTER THE VEHICLE, THE CONTACT HAD TO USE THE FRONT PASSENGER DOOR. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE CONTACT WAS INFORMED THAT NO FAILURE WAS PRESENT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 19,000.","products":[{"type":"Vehicle","productYear":"2011","productMake":"MINI","productModel":"COOPER S CONVERTIBLE","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":10444480,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/10/2011","dateComplaintFiled":"01/19/2012","vin":"WMWSU3C54BT","components":"AIR BAGS,WHEELS","summary":"I TOOK THE CAR TO THE DEALER ON 12/15/11 BECAUSE THE PASSANGER AIRBAG OFF LIGHT TURNED ON WHEN A PASSANGER WAS SEATED. THE LIGHT TURNED ON AGAIN JAN 7, 2012. HERE ARE THE DEALER'S NOTES FROM THE 12/15/11 VISIT: SEAT MAT SENSOR OC3 RECODING CHECK FAULT MEMORY NO RELEATING FAULT STORED. COMPLETED TEST PLAN B6577 ACM4. CHECK CONNECTOR TO SENSOR OK. TEST PLAN CONCUDED TO RECODE OC3. UPDATED VEHICLE. D6577 0000 57 310. RETEST OK. AT THE SAME TIME THE CAR ALSO ALERTED TO A TIRE INFLATION ISSUE. HERE ARE THE DEALER'S NOTES REGARDING THIS ISSUE (ALSO 12/15/11): PSI: TIRE INFLATION CHECK SET TIRES TO 33PSI *TT","products":[{"type":"Vehicle","productYear":"2011","productMake":"MINI","productModel":"COOPER","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":10444433,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/11/2012","dateComplaintFiled":"01/18/2012","vin":"WMWSU3C52BT","components":"POWER TRAIN,STRUCTURE","summary":"TL* THE CONTACT OWNS A 2011 MINI COOPER. THE CONTACT STATED THAT THE GEAR LINK BECAME STUCK AS THE CONTACT WAS ATTEMPTING TO REVERSE FROM A DRIVEWAY. THE VEHICLE WAS TAKEN TO THE DEALER AND THE CONTACT WAS ADVISED THAT COFFEE HAD LEAKED INTO THE GEAR SHIFTER AND CAUSED THE FAILURE. THE DEALER STATED ADVISED THAT BECAUSE THE CUP HOLDER WAS ABOVE THE GEAR SHIFTER, THE DESIGN WOULD ALLOW ANY SPILLED LIQUID TO EASILY ENTER THE SHIFTER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE AND THE CURRENT MILEAGE WAS 5,000. UPDATED 03/23/12*LJ THE CONSUMER STATED THE COFFEE HOLDER SITS RIGHT OVER THE AREA WHERE THE DEALER SATED COFFEE RUINED THE TRANSMISSION COMPONENT. IT IS NOT SEALED AND THE PLACEMENT OF A LIQUID HOLDER OVER A VULNERABLE EXPENSIVE PIECE OF ELECTRICAL EQUIPMENT WITHOUT ADEQUATE PROTECTION IS A NEGLIGENT DESIGN. UPDATED EVOQ 04/18/12","products":[{"type":"Vehicle","productYear":"2011","productMake":"MINI","productModel":"COOPER","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":10426560,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/08/2011","dateComplaintFiled":"09/21/2011","vin":"WMWZC5C53BW","components":"FUEL SYSTEM, GASOLINE","summary":"OUR COUNTRYMAN UNEXPECTEDLY RAN OUT OF GAS WHEN THE DIGITAL FUEL LEVEL DISPLAY STILL HAD TWO BARS ILLUMINATED AND THE ON BOARD COMPUTER INDICATED THERE WERE 57 MILES LEFT. WITHOUT WARNING THE ENGINE QUIT RUNNING, WHICH IS A POTENTIAL SAFETY RISK. THERE ARE MULTIPLE OCCURRENCES OF THIS ISSUE REPORTED HERE: HTTP://WWW.NORTHAMERICANMOTORING.COM/FORUMS/R60-COUNTRYMAN-TALK/215262-RAN-OUT-OF-GAS.HTML THE DIGITAL FUEL LEVEL GRAPH IS OFTEN REFERRED TO AS CANDY CORNS SINCE ON THIS VEHICLE EACH SEGMENT LOOKS SIMILAR TO A CANDY CORN. *TR","products":[{"type":"Vehicle","productYear":"2011","productMake":"MINI","productModel":"COOPER","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":10424148,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/11/2011","dateComplaintFiled":"09/07/2011","vin":"WMWSU3C5XBT","components":"ENGINE AND ENGINE COOLING,POWER TRAIN","summary":"TL* THE CONTACT OWNS A 2011 MINI COOPER. WHILE DRIVING APPROXIMATELY 30 MPH, THE TRANSMISSION FAILED TO RESPOND. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD. THE CONTACT SHIFTED THE GEAR SELECTOR INTO PARK HOWEVER, THE GEAR WOULD NOT REMAIN SECURE AND THE EMERGENCY BRAKE WAS ENGAGED TO PREVENT THE VEHICLE FROM ROLLING. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER FOR REPAIRS. IN ADDITION, THE OIL PUMP GASKET AND MAP THERMOSTAT WERE REPLACED PRIOR TO THE TRANSMISSION FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 2,504. UPDATED 10/12/11*LJ UPDATED 3/30/12 *CN","products":[{"type":"Vehicle","productYear":"2011","productMake":"MINI","productModel":"COOPER","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":10423458,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/16/2011","dateComplaintFiled":"08/31/2011","vin":"","components":"ENGINE AND ENGINE COOLING","summary":"2011 MINI COOPER. CONSUMER STATES VEHICLE BROKE DOWN WHILE TRAVELING *TGW THE CONSUMER STATED THE ENGINE FAILED WHICH CAUSED OIL TO LEAK UNDER THE HOOD. BMW REFUSED ANY ASSISTANCE ON THE GROUNDS THE VEHICLE HAD AN OVER REV-MISSED SHIFT THAT WAS AN AFTER MARKET PART THE CONSUMER HAD INSTALLED. AN INSPECTION SHOWED A BORE SCOPE WAS USED TO VERIFY THAT THERE WAS DAMAGE TO THE CROWN OF ONE PISTON INDICATING THAT DURING THE OVER REV, A VALVE HAD COME IN CONTACT WITH THE PISTON. *JB","products":[{"type":"Vehicle","productYear":"2011","productMake":"MINI","productModel":"COOPER","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":10420348,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2011","dateComplaintFiled":"08/16/2011","vin":"WMWSU3C52BT","components":"POWER TRAIN,VEHICLE SPEED CONTROL","summary":"THE NEW MINI COOPER THAT I LEASED STARTED TO HAVE ACCELERATION PROBLEMS AROUND 6500 MILES. WHAT HAPPENS IS A HESITATION IN THE ACCELERATION OF THE MINI FROM A START OR AT LOW RPMS. FOR EXAMPLE WHEN YOU'RE AT A STOP AND YOU ARE TRYING TO CROSS TRAFFIC THE HESITATION OF THE ACCELERATION IS DANGEROUS IN TIMING THE VEHICLE TO CROSS TRAFFIC AND WHEN THE ACCELERATION CATCHES UP THE CAR JUMPS TO HIGH RPMS. THIS IS BEING REPORTED BECAUSE I TOOK THE COOPER INTO THE MINI OF ONTARIO SERVICE CENTER AND THEY SAID THERE IS NOTHING WRONG.","products":[{"type":"Vehicle","productYear":"2011","productMake":"MINI","productModel":"COOPER","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":10410757,"manufacturer":"BMW of North America, LLC","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2011","dateComplaintFiled":"07/06/2011","vin":"WMWSU3C58BT","components":"ENGINE AND ENGINE COOLING","summary":"TL* THE CONTACT OWNS A BMW 2011 MINI COOPER. THE CONTACT WAS DRIVING 50 MPH WHEN THE VEHICLE EXHIBITED A LOUD CLUNKING NOISE WITH THE ILLUMINATION OF ALL OF THE WARNING LIGHTS. THE VEHICLE BEGIN SMOKING AS HE PULLED TO THE SIDE OF THE ROAD. THE CONTACT WAS ABLE TO EXIT THE VEHICLE JUST AS IT IGNITED INTO FLAMES, FOLLOWED BY AN EXPLOSION. THE POLICE WERE CALLED AND A REPORT WAS FILED. THERE WERE NO INJURIES FROM THE EXPLOSION. THE VEHICLE WAS THEN TOWED BY THE STATE. THE MANUFACTURER WAS CONTACTED AND THEY ADVISED HIM THAT THEY WOULD GET BACK TO HIM AT A LATER DATE. THE FAILURE MILEAGE WAS APPROXIMATELY 120.","products":[{"type":"Vehicle","productYear":"2011","productMake":"MINI","productModel":"COOPER S US","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":10411228,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/30/2011","dateComplaintFiled":"07/05/2011","vin":"WMWZB3C52BW","components":"POWER TRAIN","summary":"WHEN ACCELERATING, THERE APPEARS TO BE A 1-1.5 SECOND DELAY FROM COMPLETE STOP POSITION TO START WHEN DEPRESSING THE ACCELERATOR. THIS DELAYED ACCELERATION IS PROBLEMATIC ONLY FROM COMPLETE STOPPING POSITION. EXAMPLE, AT PERPENDICULAR INTERSECTION WAITING TO TURN LEFT (PULLING OUT OF A GAS STATION OR MERGING INTO TRAFFIC, THE VEHICLE REQUIRES A ROLLING OR MOVING START BEFORE THE VEHICLE WILL ACTUALLY ACCELERATE OR AT A SAFE ENOUGH SPEED TO PULL OUT INTO TRAFFIC. WHEN I AM AT A COMPLETE STOP AND TRY TO ACCELERATE BY PRESSING THE ACCELERATOR FIRMLY FROM ANY COMPLETE STOP POSITION IN A SAFE ENOUGH SPEED TO CROSS TRAFFIC WHEN TURNING, THERE IS ALWAYS A DELAYED REACTION FROM THE TIME I DEPRESS THE PEDAL AND THE TIME THE VEHICLE TAKES OFF. THIS DOES NOT TO APPEAR AS A PROBLEM THAT HAPPENS ONLY ONCE IN A WHILE, BUT APPEARS ALL THE TIME AND TO BE A MANUFACTURER ISSUES WITH THE ELECTRONIC TRANSMISSION AND GEAR CONTROL. I CONTACTED THE DEALER AND WAS TOLD THAT I SHOULD ACTIVATE THE SPORT BUTTON AND DE-ACTIVATE THE DCS CONTROL WHICH CONTROLS THE \"SPIN-OUT\" ACTION ON THE COUNTRYMAN. I HAVE TRIED THOSE RECOMMENDATIONS AND THE PROBLEM STILL EXIST. THIS IS NOT ONLY THE PROBLEM. THERE IS ALSO AN ISSUE WHEN I AM SIMPLY IN THE DRIVEWAY. WHEN STARTING THE CAR AND PUTTING THE VEHICLE IN REVERSE, THERE IS ALSO THAT \"DELAYED\" REACTION AFTER THE CAR IS ALREADY IN GEAR, ALMOST LIKE THE VEHICLE HAS TO THINK ABOUT MOVING BEFORE IT ACTUALLY DOES. THIS OCCURS EACH AND EVERY TIME WHILE IN THE VEHICLE. MY VEHICLE IS AN AUTOMATIC. I HAVE EXPERIENCE WITH BOTH AUTOMATIC AND MANUAL TRANSMISSIONS AND HAVE OVER 25 YEARS OF EXPERIENCE AND HAVE PURCHASED OVER 15 CARS IN MY DRIVING CAREER AND THIS IS THE FIRST TIME THAT I HAVE EVERY EXPERIENCED THIS TYPE DRIVING EXPERIENCE WITH AN AUTOMATIC.","products":[{"type":"Vehicle","productYear":"2011","productMake":"MINI","productModel":"COOPER S US","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":10398373,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/24/2011","dateComplaintFiled":"04/30/2011","vin":"WMWSV3C53BT","components":"INTERIOR LIGHTING,ELECTRICAL SYSTEM","summary":"OCCASIONALLY AND INTERMITTENTLY, THE DIGITAL AUDIO DISPLAY IN THE MIDDLE OF MY MINI'S LARGE SPEEDOMETER WINDOW GOES BLANK, WHILE ALLOWING YOU TO CHANGE CHANNELS AND CHOOSE FUNCTIONS (IPOD, TELEPHONE, RADIO, SATELLITE) WITHOUT BEING ABLE TO SEE WHAT YOU'RE CHOOSING. THE GAS MILEAGE DIGITAL DISPLAY ABOVE THE AUDIO SYSTEM IS READABLE AT ALL TIMES. OCCASIONALLY ALSO AN ORANGE LINE WILL GO THROUGH THE DIGITAL AUDIO DISPLAY HINDERING THE ABILITY TO READ IT COMPLETELY. I BROUGHT THE CAR BACK TO THE DEALER WITHIN 2 WEEKS OF PURCHASING IT NEW TO ADDRESS THE PROBLEM, BUT NOTHING WAS FOUND AND THE CAR WAS RETURNED WITHOUT A REPAIR AFTER 2 DAYS AT THE SHOP. I HAVE SUBSEQUENTLY EXPERIENCED THE SAME PROBLEM AND HAVE TAKEN PICTURES OF THE DISPLAY EACH TIME. *TR","products":[{"type":"Vehicle","productYear":"2011","productMake":"MINI","productModel":"COOPER S US","manufacturer":"BMW of North America, LLC"}]}]}