{"count":119,"message":"Results returned successfully","results":[{"odiNumber":11750905,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/21/2026","dateComplaintFiled":"07/16/2026","vin":"Wmwsu3c59ct","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"This vin waa not included in a recall however had recall issues it obtained water in the footwell which mini has a recall issue for this and the car was caught on fire it is at the dealership in [XXX]  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2012","productMake":"MINI","productModel":"COOPER","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11745835,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/16/2026","dateComplaintFiled":"06/23/2026","vin":"WMWZB3C52CW","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING,UNKNOWN OR OTHER","summary":"My 2012 MINI Countryman (R60) experienced a complete electrical shutdown and engine failure while operating due to a severe manufacturing defect. Authorized dealership Jackie Cooper MINI of Edmond diagnosed the vehicle under RO# [XXX] and confirmed in writing that the \"JBE electronic connectors are heavily corroded\" and \"The FRM has water/corrosion damage,\" providing a repair estimate of $4,700 (including a specific $1,055.84 charge to replace the FRM and clean the sunroof drains). Water entering the footwell area through defective, shrinking sunroof drainage structures is the exact identical failure mechanism, component (FRM3 Module), and extreme safety/fire hazard covered under mandatory safety recall NHTSA Campaign 23V-337. However, MINI has improperly excluded the R60 Countryman model from active coverage despite it utilizing the identical electrical infrastructure and drainage engineering layout. Releasing this vehicle into traffic presents a catastrophic risk of a highway vehicle fire or sudden total loss of vehicle control and lighting at high speeds. NHTSA must expand Recall 23V-337 to include the 2012 MINI Countryman to protect consumers from these documented structural water-ingress fires. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2012","productMake":"MINI","productModel":"COOPER COUNTRYMAN","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11739897,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/24/2026","dateComplaintFiled":"05/25/2026","vin":"WMWZN3C59CT","components":"ELECTRICAL SYSTEM","summary":"ELECTRIC SHORT CIRCUIT. The electronic module in the driver side footwell area may short circuit. when I unlock the car or try to start, I hear loud electrical SHORT CIRCUIT noises coming out of the seating area. I am afraid to even unlock the car, and fear car might catch fire.","products":[{"type":"Vehicle","productYear":"2012","productMake":"MINI","productModel":"COOPER","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11715494,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2023","dateComplaintFiled":"02/04/2026","vin":"WMWSU3C52CT","components":"ELECTRICAL SYSTEM","summary":"The electronic control module in the driver\u2019s side footwell short-circuit, battery and electrical in the car are being drained and car does not work properly and completely drains battery.","products":[{"type":"Vehicle","productYear":"2012","productMake":"MINI","productModel":"COOPER","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11645836,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/02/2025","dateComplaintFiled":"03/02/2025","vin":"WMWSU3C52CT","components":"ELECTRICAL SYSTEM","summary":"My 2012 mini cooper has a Footwell Module recall and I took it to the dealer and they refused to replace it but they said i could pay to have it replaced even though it was a recall","products":[{"type":"Vehicle","productYear":"2012","productMake":"MINI","productModel":"COOPER","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11628890,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/04/2024","dateComplaintFiled":"12/04/2024","vin":"WMWSU3C55CT","components":"AIR BAGS","summary":"Mini BMW is fully aware of an issue with their OC3 detection mat on the passengers side and offered a extended warranty of 10 years/ 100k miles. This is insufficient coverage for a crucial saftey part and has led to a grey market production of occupancy detection mats \"emulators\" which are being sold online as the only way to have your airbag system \"functional\".","products":[{"type":"Vehicle","productYear":"2012","productMake":"MINI","productModel":"COOPER","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11622283,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/28/2024","dateComplaintFiled":"10/28/2024","vin":"WMWZC5C57CW","components":"VISIBILITY/WIPER","summary":"My front windshield wipers stopped working suddenly while driving in the rain","products":[{"type":"Vehicle","productYear":"2012","productMake":"MINI","productModel":"COOPER COUNTRYMAN","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11621018,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/14/2024","dateComplaintFiled":"10/21/2024","vin":"WMWZB3C59CW","components":"SERVICE BRAKES","summary":"No warning lights have come on and the car is braking on its own.  I try to push the gas and it doesn't want to go.  The car has around 42k miles on it.  I took it to tom bush mini last week, the said the front axle was leaking some fluid, they ordererd the axle, changed all brake pads, changed the brake fluid and said it was good to go, cost about $2300.  Got the car back, doing the same thing.  Now they said all calipers need to be replaced and the hydro unit dsc needs to be replaced which will cost around $6400 and they can't get the hyro unit dsc or 2 months. If this was the problem why didn't they know last week? It doesn't seem like the car has enough miles to have such a big issues and no part for 2 months. I don't know what to do.","products":[{"type":"Vehicle","productYear":"2012","productMake":"MINI","productModel":"COOPER COUNTRYMAN","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11610271,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/16/2024","dateComplaintFiled":"08/22/2024","vin":"WMWSU3C50CT","components":"ELECTRICAL SYSTEM","summary":"I went to have my 2012 mini coopers footwell control module replaced because it was recalled. They did not replace it because they said they found no corrosion and then marked my vehicle as the recall being fixed. When I left the dealership my blinkers or highbeans would not turn on as well as my four way flashers either. And that is dangerous. When I got home I took the cover off the footwell control module and found corrosion on the plug for it. There was also 9 codes for that when I scanned the vehicle and now is trying to charge me for a recalled part that they did not replace!","products":[{"type":"Vehicle","productYear":"2012","productMake":"MINI","productModel":"COOPER","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11609036,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/28/2024","dateComplaintFiled":"08/16/2024","vin":"WMWZB3C51CW","components":"ELECTRICAL SYSTEM,ENGINE","summary":"The contact owns a 2012 Mini Cooper Countryman. The contact stated that while driving at undisclosed speeds, the vehicle stalled. The fuel tank was a third of the way full. The trunk was locking and unlocking continuously while driving or while the vehicle was parked. There were no warning lights illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 23V337000 (Electrical system). The contact called the local dealer, but the vehicle was not diagnosed or repaired. The vehicle was taken to an independent mechanic, who determined that there was a short in the footwell module due to water intrusion. The drain was also clogged in the sunroof. The manufacturer was contacted and opened a case. The failure mileage was approximately 161,818.","products":[{"type":"Vehicle","productYear":"2012","productMake":"MINI","productModel":"COOPER COUNTRYMAN","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11593727,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/09/2024","dateComplaintFiled":"06/11/2024","vin":"WMWSU3C5XCT","components":"ELECTRICAL SYSTEM","summary":"We purchased this vehicle used.  It is a 2012 Mini Cooper hardtop and was owned by several owners in the Canada, NY and NJ area before being brought to FL and ultimately sold to us.  This defect has been known since May, 2023, yet BMW/Mini has done nothing to rectify the problem.  The FRM module failed immediately after we got the car which rendered it undriveable because the power windows, power door locks, turn signals and key fob were inoperable.  We called BMW/Mini about the vehicle being inoperable and unsafe to drive and were told to take it to a repair facility to get the module replaced, which we did.  We had to tow it there because it was not safe to drive.  We were told we would be reimbursed for the repairs, since this was in fact a documented safety recall #23V-337 Footwell Control Module-FRM.  After paying $759.18 for the repairs, I submitted the invoice and the requested information to BMW/Mini just to have them deny my request for reimbursement because they say after an entire year since the notice that there is no remedy available.  This is unacceptable!!  I could not drive this car without having this module replaced and I am sure I'm not alone in this situation.  BMW/Mini should reimburse me for the repairs they instructed me to get done.  They point blank LIED to me by stating the repairs would be reimbursed due to this being a safety recall.  This is going to turn into a class action lawsuit because BMW/Mini refuses to accept responsibility for their faulty vehicles!  This will be just another lawsuit to add to their collection.","products":[{"type":"Vehicle","productYear":"2012","productMake":"MINI","productModel":"COOPER","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11588255,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2024","dateComplaintFiled":"05/11/2024","vin":"WMWZP3C58CT","components":"POWER TRAIN","summary":"The clutch has been a problem. The clutch wears out prematurely, causing loss of acceleration, which caused loss of power trying to merge into freeway traffic, which nearly resulted in a collision with a semi. Looking up repair or replacement information, it appears this is a common problem that Mini has, some people were replacing the clutch 3 times before 50,000 miles, and also refusing to honor their warranty, claiming it\u2019s the user fault.  I got a quote from Mini Cooper in Tacoma, to replace the clutch, and I was quoted $3400.  I paid $12,000 for my Mini Cooper.  To change it myself is about impossible due to \u2018special\u2019 tools required. I think this is scam set up to get money. It is very unsafe to lose acceleration in places where it\u2019s vital like freeway merging. If people cannot afford to get these these fixed then that\u2019s another safety issue.  I\u2019m now stuck figuring out how to get this fixed. Please look into this.","products":[{"type":"Vehicle","productYear":"2012","productMake":"MINI","productModel":"COOPER","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11586043,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/09/2024","dateComplaintFiled":"04/30/2024","vin":"WMWSU3C57CT","components":"ELECTRICAL SYSTEM","summary":"The contact owns a 2012 Mini Cooper. The contact received notification of NHTSA Campaign Number: 23V337000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that whenever it rained, several unknown warning lights illuminated, and the power windows failed to function as needed. The contact stated that after turning off the vehicle and attempting to restart the vehicle, the vehicle failed to restart. The contact stated that occasionally the battery would become drained and required the vehicle to be jumpstarted. The contact had spoken to a service manager at the local dealer; however, the contact had not taken the vehicle to a local dealer or independent mechanic to be diagnosed or repaired. The failure mileage was approximately 142,000. VIN tool confirms parts not available.","products":[{"type":"Vehicle","productYear":"2012","productMake":"MINI","productModel":"COOPER","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11579297,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/12/2023","dateComplaintFiled":"03/25/2024","vin":"WMWSU3C51CT","components":"ELECTRICAL SYSTEM","summary":"The contact owns a 2012 Mini Cooper. The contact received notification of NHTSA Campaign Number: 23V337000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.","products":[{"type":"Vehicle","productYear":"2012","productMake":"MINI","productModel":"COOPER","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11577096,"manufacturer":"BMW of North America, LLC","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/04/2024","dateComplaintFiled":"03/13/2024","vin":"WMWZC5C52CW","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"On the evening of [XXX] at approximately [XXX] my 2012 Mini Cooper S all 4 burst into flames. The car was parked in front of my building for 6 days (we don't use the car very much) in front of my building when the all of a sudden the head lights started flashing followed by the car cabin filling with grey smoke then followed by black smoke then there was a flash (spark?) and the entire cabin the became engulfed in flames.  All of this has been captured by our building security camera. I reported the incident the following day to Mini/BMW customer care. I've been sharing emails with Thomas Lula who is investigating the \"thermal event\"  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2012","productMake":"MINI","productModel":"COOPER COUNTRYMAN","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11576223,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/06/2024","dateComplaintFiled":"03/08/2024","vin":"WMWZC5C52CW","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING","summary":"There is a recall existing for my car, by VIN mine is not included, however I have the exact same problem. Water in the driver side foot well electrical panel which has caused a fault in the lighting, hazard lights, and battery issue.  The car cannot be driven because the hazard lights and daytime running lights will not turn off even with the key out. Running out the battery in the process.  The mechanic found water and corrosion inside the electrical housing.","products":[{"type":"Vehicle","productYear":"2012","productMake":"MINI","productModel":"COOPER COUNTRYMAN","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11574533,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/28/2024","dateComplaintFiled":"02/28/2024","vin":"WMWZB3C53CW","components":"ELECTRICAL SYSTEM","summary":"The contact owns a 2012 Mini Cooper Countryman. The contact stated that while driving at approximately 40 MPH, the vehicle stalled. The vehicle was steered to the side of the road. The vehicle was able to restart after several attempts but had not started since. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was unknown.","products":[{"type":"Vehicle","productYear":"2012","productMake":"MINI","productModel":"COOPER COUNTRYMAN","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11574247,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/09/2023","dateComplaintFiled":"02/27/2024","vin":"WMWSU3C56CT","components":"ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM","summary":"started with lights not going off once i cut car off, then windshield wipers would come on it's on, then check engine warning lights, check fuel pump and check rear bulbs lights and several other warning lights would stay on, finally it got to it wouldn't crack until after three or four tries, then it started cutting off while driving, then I would have to wait for 30 min. or more, then it would crank back up. now it won't crack at all. I've been waiting on this recall since 5/12/23  recall #23V337.     Please advise and Help!!","products":[{"type":"Vehicle","productYear":"2012","productMake":"MINI","productModel":"COOPER","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11573969,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/23/2024","dateComplaintFiled":"02/26/2024","vin":"WMWSV3C5XCT","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING","summary":"i bought the car in august 2023 from carmax they were aware of recall , my car has no headlight, brake lights, door states open when not , windows do not roll down, cannot use alarm, will not lock, smells hot , i spoke with mini cooper and there is no remedy this is my only car i transport my grandchildren to and from school , i lost house due to a fire a yr ago , and lost everything , and see that a fire is at risk. mini cooper says nothing they can do because no remedy, carmax should not of sold this car with a recall .","products":[{"type":"Vehicle","productYear":"2012","productMake":"MINI","productModel":"COOPER","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11570113,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/05/2024","dateComplaintFiled":"02/05/2024","vin":"WMWSU3C59CT","components":"ELECTRICAL SYSTEM","summary":"The contact owns a 2012 Mini Cooper. The contact received notification of NHTSA Campaign Number: 23V337000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.","products":[{"type":"Vehicle","productYear":"2012","productMake":"MINI","productModel":"COOPER","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11566575,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2023","dateComplaintFiled":"01/19/2024","vin":"WMWSV3C53CT","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING,UNKNOWN OR OTHER","summary":"My car is affected by this recall and I have no turn signals, dash lights, high beams, working windows, security system, or backup sensors. There are also codes thrown which prevents me from renewing my registration due to DEQ test failure. The dealership can\u2019t do anything and BMW North America has done nothing to remedy things.","products":[{"type":"Vehicle","productYear":"2012","productMake":"MINI","productModel":"COOPER","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11554428,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/18/2023","dateComplaintFiled":"11/09/2023","vin":"WMWSU3C50CT","components":"ELECTRICAL SYSTEM","summary":"The contact owns a 2012 Mini Cooper. The contact received notification of NHTSA Campaign Number: 23V337000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while attempting to drive the vehicle, the electrical system warning light illuminated. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 54,000.","products":[{"type":"Vehicle","productYear":"2012","productMake":"MINI","productModel":"COOPER","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11553722,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/06/2023","dateComplaintFiled":"11/06/2023","vin":"WMWSU3C52CT","components":"ELECTRICAL SYSTEM","summary":"The contact owns a 2012 Mini Cooper. The contact received notification of NHTSA Campaign Number: 23V337000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.","products":[{"type":"Vehicle","productYear":"2012","productMake":"MINI","productModel":"COOPER","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11550092,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/15/2023","dateComplaintFiled":"10/16/2023","vin":"WMWZC5C55CW","components":"SEAT BELTS,VISIBILITY/WIPER","summary":"While traveling on the highway at speed, the forward (retractable) sunroof exploded with no apparent provocation or warning.  When the failure occurred there was a loud bang followed by glass forcefully raining down into the front and back seat area of the vehicle.  There were no vehicles immediately ahead, and no overpasses or trees from which something could have fallen.  The driver immediately slowed but did not swerve and there were no other vehicles close by so there was no secondary incident.  The glass from the roof continued to fall on subsequent bumps in the road until all of the loose glass had fallen.  The size of the glass pieces varied in size and sharpness greatly, with some pieces being very small clear slivers (causing mild cut to hand when exiting the vehicle).  In addition when exiting the vehicle a piece of glass from the sunroof found its way into the driver's seatbelt fastener and as a result can no longer be buckled.  The vehicle has not yet been inspected by anyone and is available for inspection on request.","products":[{"type":"Vehicle","productYear":"2012","productMake":"MINI","productModel":"COOPER COUNTRYMAN","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11548149,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/20/2023","dateComplaintFiled":"10/04/2023","vin":"WMWSV3C57CT","components":"ELECTRICAL SYSTEM","summary":"The contact owns a 2012 Mini Cooper. The contact received notification of NHTSA Campaign Number: 23V337000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the vehicle failed to start. Additionally, the display screen was black. The contact stated that several unknown warning lights were illuminated. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 137,000. VIN tool confirms parts not available.","products":[{"type":"Vehicle","productYear":"2012","productMake":"MINI","productModel":"COOPER","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11545174,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2023","dateComplaintFiled":"09/18/2023","vin":"WMWSU3C54CT","components":"ELECTRICAL SYSTEM","summary":"The contact owns a 2012 Mini Cooper. The contact stated that the vehicle failed to start up after several attempts. There was no warning light illuminated. Due to the failure, the vehicle was towed to a dealer where a diagnostic test was performed. The contact was informed that water had entered the vehicle from the front passenger\u2019s side footwell, causing damages to the junction box electronics and the footwell module. The contact was also informed that the VIN was not covered under NHTSA Campaign Number: 23V337000 (Electrical System). The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was 72,308.","products":[{"type":"Vehicle","productYear":"2012","productMake":"MINI","productModel":"COOPER","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11542960,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/04/2023","dateComplaintFiled":"09/06/2023","vin":"WMWZC5C53CW","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING,ENGINE","summary":"When the vehicle computer detects low voltage all turn signals, lights and instrument cluster immediately fail and do not turn back on.  The Foot Well Module (FWM) or Foot Rest Module (FRM) computer becomes corrupt and deletes data from the module.  This becomes a major safety hazard as a nighttime failure occurred causing several near accidents due to inability to signal to other vehicles.  This is a known issue with Mini and they released an extended service bulletin knowing the factory footrest modules were manufactured incorrectly.  Vehicles falling outside the initial warranty period are prone to safety risks when this occurs.","products":[{"type":"Vehicle","productYear":"2012","productMake":"MINI","productModel":"COOPER COUNTRYMAN","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11540056,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/21/2023","dateComplaintFiled":"08/22/2023","vin":"WMWSU3C57CT","components":"ELECTRICAL SYSTEM","summary":"The contact owns a 2012 Mini Cooper. The contact received notification of NHTSA Campaign Number: 23V337000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.","products":[{"type":"Vehicle","productYear":"2012","productMake":"MINI","productModel":"COOPER","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11537671,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/07/2023","dateComplaintFiled":"08/10/2023","vin":"WMWSU3C57CT","components":"AIR BAGS","summary":"NHTSA recall 15V-205: OC3 Seat Occupancy Mat is missing other model years. my 2012 R56 was just diagnosed by a garage as having exactly this error. Why isn't NHTSA also recalling the other model years impacted by this safety issue? As the NHTSA must know, this safety issue is impacting many Mini Cooper model years, to the extent that a secondary market for bypass devices has emerged  [XXX] ).  Additionally, people have reported this safety issue to NHTSA since at least 2019  [XXX]  and [XXX] ). Consider this communication as a formal report to the NHTSA of this instance of a safety issue and of the  NHTSA inaction in face of this board and well-documented Mini Copper safety issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2012","productMake":"MINI","productModel":"COOPER","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11531545,"manufacturer":"BMW of North America, LLC","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/18/2023","dateComplaintFiled":"07/11/2023","vin":"WMWZC5C55CW","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING","summary":"My 2012 Mini Countryman has had failed signal lighting. My dealer has diagnosed the issue as a failed FRM module which I have been informed that NHTSA issued in conjunction with Mini USA a warranty extension to service this module's failure.  While as an owner of this car for the past 9 years, I received not notice from Mini. I recently appealed for warranty coverage of this part. Mini USA has denied coverage of my failed FRM module stating the warranty was only good for 10 years from in-service date. My vehicle went in-service 8/12/2012, or ten years and ten months.  Mini is adamantly denying good will to replace this part and my car is off the road do to no working turn signals.","products":[{"type":"Vehicle","productYear":"2012","productMake":"MINI","productModel":"COOPER COUNTRYMAN","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11531633,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/04/2022","dateComplaintFiled":"07/11/2023","vin":"WMWZC3C58CW","components":"AIR BAGS,SEATS","summary":"Passenger side airbag light on with no one in seat. The repair shop stated that there is a seat sensor fault code is 93c3(passenger seat occupancy detector). If there is an accident the airbag may not deploy. I was told to by the BMW of Hawaii in Kona that it will cost $2030 for parts and labor.","products":[{"type":"Vehicle","productYear":"2012","productMake":"MINI","productModel":"COOPER COUNTRYMAN","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11526625,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/12/2023","dateComplaintFiled":"06/12/2023","vin":"WMWZB3C54CW","components":"ELECTRICAL SYSTEM,ENGINE","summary":"Mini coopers have faulty transmission problems, and well mine today it's transmission went out when I had my AC on, the car stalled in the middle of the highway in the middle of the road with oncoming traffic and refused to budge, like seriously this is highly dangerous on the interstate","products":[{"type":"Vehicle","productYear":"2012","productMake":"MINI","productModel":"COOPER COUNTRYMAN","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11524794,"manufacturer":"BMW of North America, LLC","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/31/2023","dateComplaintFiled":"06/01/2023","vin":"WMWSU3C56CT","components":"ELECTRICAL SYSTEM","summary":"The car just randomly caught on fire while off in my driveway. Noticed a weird sound outside looked out and noticed the windshield wipers were going even though the car was off and I hadn't driven it. Opened the door to bellows of smoke coming out. fire department was called and had to rip it apart to get to the fire which was under the steering wheel in the left side","products":[{"type":"Vehicle","productYear":"2012","productMake":"MINI","productModel":"COOPER","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11489819,"manufacturer":"BMW of North America, LLC","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/16/2022","dateComplaintFiled":"10/18/2022","vin":"WMWZC3C51CW","components":"ENGINE","summary":"Our Mini Cooper Countymen S was being towed behind our motorhome. I. saw smoke coming from the car I stopped and the car started to catch on fire. I got out motorhome disconnect just in time before the Mini was consumed by fire, it was a total loss. The Fire Investigator stated he believed the fire started in the right side of the engine compartment.","products":[{"type":"Vehicle","productYear":"2012","productMake":"MINI","productModel":"COOPER COUNTRYMAN","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11476707,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/13/2022","dateComplaintFiled":"07/30/2022","vin":"WMWZC3C50CW","components":"SEAT BELTS","summary":"I was driving down the road when a light popped onto my dash, it was the airbag/seatbelt light after some research. From what I've read, this will prevent the airbags from activating in case of a crash, and after talking to other MINI owners it is extremely common.","products":[{"type":"Vehicle","productYear":"2012","productMake":"MINI","productModel":"COOPER COUNTRYMAN","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11476173,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/27/2022","dateComplaintFiled":"07/27/2022","vin":"wmwzc3c55cw","components":"POWER TRAIN,UNKNOWN OR OTHER,ENGINE","summary":"timing chain failure which caused engine shut down.  this is a known problem with other models.  It was not recalled but BMW lost a class action lawsuit for the same problem in the same car, different years.  They have not updated or repaired the issue.  very expensive repair.","products":[{"type":"Vehicle","productYear":"2012","productMake":"MINI","productModel":"COOPER COUNTRYMAN","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11465066,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/02/2022","dateComplaintFiled":"05/17/2022","vin":"WMWSU3C53CT","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"Footwell module is not working due to rear left blinker is not signaling only the front light does work when turning left.","products":[{"type":"Vehicle","productYear":"2012","productMake":"MINI","productModel":"COOPER","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11458234,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/10/2022","dateComplaintFiled":"03/24/2022","vin":"WMWSV3C54CT","components":"SEATS,AIR BAGS","summary":"Passenger side airbag light on with no one in seat, had it checked, the repair shop stated that there is a seat sensor fault, the code is 93c3(passenger seat occupancy detector). I have done some research on this and it seems that this a common problem, but there hasn't been any recalls by Mini, and if there is an accident the airbag may not deploy. I was told to by the dealer that it will cost $2300 for parts and labor.","products":[{"type":"Vehicle","productYear":"2012","productMake":"MINI","productModel":"COOPER","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11455359,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/02/2022","dateComplaintFiled":"03/05/2022","vin":"WMWSV3C58CT","components":"ELECTRICAL SYSTEM","summary":"The failed component is the \"Footwell Relay Module\" (FRM) which enables communication between the instrument panel in the passenger compartment and the engine control components in the engine compartment. When this component fails the following essential controls become inoperable:   emergency flashers, turn signals, door locks, and windows.  Most other \"convenience features controlled by the car instrument panel become inoperable as well. This problem was confirmed by an independent technician, a technician at Mini of Stevens Creek in San Jose, CA, and the owner. No inspections of the part were ever done and the FRM failed without warning. This is a common failure in Minis due to a faulty design.  The part is insufficiently protected from inrush current surge when a fully-charged battery is reconnected following service.  It is also not sufficiently protected from induced voltage surges from EMI such as C, K or Ka band radar or electrical storms.  One or more integrated circuits in the part are destroyed when exposed to current or voltage spikes rendering the part inoperable. The cost to replace the FRM (parts & labor) exceeds $1000.","products":[{"type":"Vehicle","productYear":"2012","productMake":"MINI","productModel":"COOPER","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11440756,"manufacturer":"BMW of North America, LLC","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/09/2021","dateComplaintFiled":"11/17/2021","vin":"WMWZC3C54CW","components":"ENGINE","summary":"The contact owned a 2012 Mini Cooper S Countryman. The contact stated while she was at a standstill in traffic, she saw smoke exiting from under the hood. The contact stated no warning light was illuminated. The contact was able to park on the emergency lane and exit the vehicle before the vehicle was engulfed in flames. The contact did not sustain any injuries nor seek medical attention. A police report was filed. The insurance company deemed the vehicle a total loss. The vehicle was towed to a towing lot. The contact spoke to the local dealer and made them aware of the failure. The vehicle was not diagnosed. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 18V248000 (ENGINE AND ENGINE COOLING), however, the VIN was not included. The manufacturer had not been informed of the failure. The failure mileage was approximately 180,000.","products":[{"type":"Vehicle","productYear":"2012","productMake":"MINI","productModel":"COOPER COUNTRYMAN","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11428626,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/15/2020","dateComplaintFiled":"08/11/2021","vin":"WMWZC5C50CW","components":"AIR BAGS","summary":"The front passenger occupancy detector (or OC3) failed, making the passenger airbags inoperable. This is a common problem with minis and many other models have had the mat warranty extended. The dealer confirmed that the OC3 is bad but wanted $800 just to order the part which is embedded in the seat cushion. Consumers shouldn't have to bear the cost of a defective vital safety component that should last the life of the car.","products":[{"type":"Vehicle","productYear":"2012","productMake":"MINI","productModel":"COOPER COUNTRYMAN","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11424692,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2021","dateComplaintFiled":"07/13/2021","vin":"WMWSU3C58CT","components":"ENGINE,FUEL/PROPULSION SYSTEM","summary":"This car was maintained, by Mini and BMW authorized mechanics and only had OEM parts installed and followed management of vehicle as directed by manufacturer, throughout its history. It was always driven and kept in moderate weather conditions, no extreme heat, cold, wet, or speeds. Used almost daily for 30-60 minute commutes. Just after 100K miles, total engine failure was suddenly experienced on the freeway, due to combustion in two valves, damaging two cylinders and sudden leaking of the exhaust system under the hood. The manufacturer, BWM, has been shown evidence of malfunctioning of the four cylinder engine and will not show evidence of their grounds for why they will not take responsibility.","products":[{"type":"Vehicle","productYear":"2012","productMake":"MINI","productModel":"COOPER","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11416755,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/15/2021","dateComplaintFiled":"05/15/2021","vin":"WMWZC5C5XCW","components":"ENGINE","summary":"AFTER DRIVING FEW MILES (10) UP HILL OUT THE DEALER MY CHECK ENGINE LIGHT TURN ON. IT\u0092S NOT BLINKING BUY SEEMS LIKE IT\u0092S HALF AWAY ON THE SIGNED ON THE CAR.","products":[{"type":"Vehicle","productYear":"2012","productMake":"MINI","productModel":"COOPER COUNTRYMAN","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11377428,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/08/2020","dateComplaintFiled":"12/02/2020","vin":"WMWSU3C50CT","components":"AIR BAGS,SEAT BELTS","summary":"MINI COOPER BASE MODEL WITH 90K MILES HAS SEAT BELT AND AIR BAG WARNING LIGHTS ILLUMINATED. WARNING LIGHTS STARTED INTERMITTENTLY GOING ON AND OFF AND NOW STAY ILLUMINATED CONTINOUSLY WHEN IGNITION IS ON. NO VEHICLE ACCIDENTS OR INCIDENTS TO CAUSE THIS PROBLEM.","products":[{"type":"Vehicle","productYear":"2012","productMake":"MINI","productModel":"COOPER","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11366813,"manufacturer":"BMW of North America, LLC","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/25/2020","dateComplaintFiled":"10/28/2020","vin":"WMWSV3C54CT","components":"ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),ENGINE","summary":"BOUGHT MINI FROM CARVANA A JANUARY 2020 AND HAVE HAD TOO MANY PROBLEMS. CAR OVERHEATED ON 48, HAD 2 NEW CYLINDERS PUT IN, 2 WEEKS LATER, DUE TO MANY NOTABLE PROBLEMS THIS CAR HAS HAD, ALL COOLANT LEAKED OUT AND WAS QUOTED BY MINI DEALERSHIP $9,000 TO FIX A PROBLEM THAT WAS CAUSED BY A RECALL NOT LISTED FOR MY YEAR","products":[{"type":"Vehicle","productYear":"2012","productMake":"MINI","productModel":"COOPER","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11360812,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2020","dateComplaintFiled":"09/23/2020","vin":"WMWSU3C53CT","components":"AIR BAGS","summary":"THE PASSENGER AIRBAG WARNING SAFETY LIGHT COMES ON AND STAYS ON WHEN NO-ONE OR SOMEONE IS SITTING IN THE PASSENGER SEAT WITH AND WITHOUT THEIR SEATBELT FASTENED. I SEARCHED ONLINE REGARDING THIS AND FOUND SEVERAL OTHER PEOPLE EXPERIENCING THE SAME ISSUE. SINCE THIS IS POTENTIALLY A SAFETY HAZARD TO A PASSENGER IT MUST BE RECALLED SINCE MULTIPLE MINI COOPERS ARE EXPERIENCING THIS ERROR.","products":[{"type":"Vehicle","productYear":"2012","productMake":"MINI","productModel":"COOPER","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11291281,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/23/2019","dateComplaintFiled":"12/26/2019","vin":"WMWSU3C52CT","components":"ENGINE","summary":"MY MOTHER WHO OWNS THIS 2012 MINI COOPER HAS SUDDENLY NOW STARTED HAVING ISSUES WITH HER WATER PUMP LEAKING. I TOOK IT TO THE DEALERSHIP AND WAS TREATED WITH THIS RUDE EMPLOYEE BY CHRISTOPHER GUZMAN WHOM HAD A VERY UNPROFESSIONAL AND NO EMPATHY.  VERY SHORT WITH RESPONSES AND SARCASM.KEEP IN MIND MY MOTHER IS ELDERLY AND KNOWS NOTHING ABOUT CARS. SO I LOG INTO TO YOUR SITE AND SEE THERE IS A RECALL ON WATER PUMPS BUT MY MOTHER'S IS NOT ONE OF THEM.  AND GUESS WHAT HER WARRANTY JUST EXPIRED MARCH 2019. GO FIGURE. SO IF SOMETHING WOULD HAVE HAPPENED TO MY MOTHER BECAUSE OF DEFECTIVE WATER PUMP. AND HOW FUNNY HOW MY MOMS CAR WAS NOT A RECALL. I WOULD QUALIFY FOR THAT ACTION LAWSUIT. HOW DOES A 2012 WATER PUMP JUST GIVE UP WITH VERY LOW MILEAGE 24 000  I WOULD LIKE TO ESCALATE THIS FURTHER AND AN EXPLANATION HOW THIS COULD HAVE HAPPENED!! LOOK AT THE MILAGE!","products":[{"type":"Vehicle","productYear":"2012","productMake":"MINI","productModel":"COOPER","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11230081,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/29/2018","dateComplaintFiled":"07/08/2019","vin":"WMWZB3C56CW","components":"ENGINE","summary":"THE WATER PUMP IN THE CAR FAILED WITHOUT WARNING OR CHECK ENGINE LIGHT COMING ON, CAUSING IMMEDIATE OVERHEATING AND THE HEAD GASKET ON THE ENGINE TO BLOW. MINI REFUSED TO FIX THE CAR, AS THEY SAID IT WAS OUT OF WARRANTY, DESPITE THE FAULTY WATER PUMP BEING THE CAUSE OF THE OVERHEATING.","products":[{"type":"Vehicle","productYear":"2012","productMake":"MINI","productModel":"COOPER COUNTRYMAN","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11228391,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2018","dateComplaintFiled":"06/29/2019","vin":"WMWZC3C50CW","components":"AIR BAGS","summary":"THE PASSENGER SEAT AIR BAG SENSOR MAT IS FAULTY.  THIS ISSUE WAS LISTED AS A RECALL ON PREVIOUS MODELS OF MINI COOPERS FROM NHTSA.","products":[{"type":"Vehicle","productYear":"2012","productMake":"MINI","productModel":"COOPER COUNTRYMAN","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11222428,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/20/2019","dateComplaintFiled":"06/25/2019","vin":"WMWZB3C54CW","components":"UNKNOWN OR OTHER","summary":"THE VEHICLE  STARTS INTERMITTENTLY.  THE IMMOBILIZER OF THE VEHICLE DOES NOT DETECT THE PRESENCE OF THEY KEY FOB IN THE SLOT AND THEREFORE WONT START THE VEHICLE.  THESE EVENTS HAPPEN INTERMITTENTLY.  ONE INSTANCE WAS IN A GASOLINE STATION.  I STOP THE ENGINE AND REFUELED.  WHEN IT WAS OVER  I COULDNT GET THE CAR TO START  BECAUSE THER WAS NO RESPONSE FROM THE CAR.  I TRIED TO INSERT/EJECT THE KEY FOB IN ITS SLOT AND  AFTER COUNTELESS AND MORE THAN THIRTY MINUTES  WAS ABLE TO GET IT STARTED.  ONE TIME , I WENT GROCERY SHOPPPING AND WHEN  I WAS DONE WHEN BACK TO THE CAR AND IT WOULDN'T START.  KNOWING THAT THIS  HAS BEEN HAPPENING ,  I   DID THE INSERT/EJECT OF KEY FOB IN ITS SLOT COUNTLESS NUMBER OF TIMES.  I DID THIS FOR OVER AN HOUR BEFORE I GOT A RESPONSE FROM THE CAR AND GET IT STARTED.    MY WIFE IS AFRAID TO DRIVE THIS CAR BECAUSE SHE MAY GET STUCK IN THE MIDDLE OF NOWHERE.  IF THERE IS A MEDICAL EMERGENCY AND THIS IS THE ONLY CAR AVAILABLE,  IT WOULD BE BETTER OFF TO JUST WAIT FOR THE AMBULANCE THAN ATTEMPT TO BRING THE PERSON NEEDING MEDICAL ATTENTION TO THE HOSPITAL IN THIS  CAR BECAUSE YOU MAY GET STUCK IN THE MIDDLE OF NOWHERE.  ANY ROAD TRIP THAT WILL GET YOU 100 MILES AWAY FROM YOUR PLACE OR DRIVING AT NIGHT IS  A SAFETY RISK BECAUSE YOU MAY RUN OUT OF FUEL AND REFUEL AT A REMOTE GASOLINE STATION BUT THEN YOU CANT GET THE CAR TO START AGAIN.","products":[{"type":"Vehicle","productYear":"2012","productMake":"MINI","productModel":"COOPER COUNTRYMAN","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11204487,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/26/2017","dateComplaintFiled":"04/29/2019","vin":"WMWZC5C56CW","components":"AIR BAGS,ELECTRONIC STABILITY CONTROL (ESC)","summary":"THIS VEHICLE WAS PURCHASED IN 2011 AND HAS REQUIRED A MULTITUDE OF MAINTENANCE /REPAIRS DUE TO MANUFACTURER ISSUES.  THE DEALERSHIP OF ORIGINAL PURCHASE WAS INCREDIBLY RESPONSIBLE AND TOOK RESPONSIBILITY OF THESE REPAIRS.  I MOVED TO ANOTHER AREA TWO YEARS AGO AND RIGHT ABOUT THIS TIME, THE FRONT PASSENGER AIR BAG LIGHT BEGAN TO RANDOMLY GO ON AND OFF INDICATING THAT THE AIR BAG WOULD NOT BE ENGAGED. THE LIGHT WILL GO ON AND OFF WHEN IN MOTION OR JUST IDLING.  THIS HAS CONTINUED TO GO UNRESOLVED AS I TEND TO MOST OFTEN RIDE ALONE AND DON'T HAVE ADDITIONAL $$$ FOR THE REPAIR AT THIS TIME.  I DID JUST FINISH REPLACING THE CLUTCH IN THIS VEHICLE WHICH CURRENTLY ONLY HAS 51K MILES ON IT.","products":[{"type":"Vehicle","productYear":"2012","productMake":"MINI","productModel":"COOPER COUNTRYMAN","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11204131,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2018","dateComplaintFiled":"04/27/2019","vin":"WMWZB3C58CW","components":"ENGINE","summary":"THE CORE PLUG FAILED ALLOWING COOLANT INTO THE CRANK CASE. THE MINI AUTOMOTIVE REPAIR FACILITY SPECULATED THAT THE VEHILCE MUST HAVE BECOME OVERHEATED TO THE POINT OF DAMAGING THE CYLINDER HEAD.  AT FIRST IS WAS THOUGHT THAT A REPLACEMENT CYLINDER HEAD WOULD COST $9K. UPON FURTHER INSPECTION, IT WAS DETERMINED THAT THE CRANK CASE WAS TO BADLY COMPROMISED FOR ADEQUATE REPAIR AND THE ENTIRE ENGINE NEEDED TO BE REPLACED AT A COST THAT EXCEEDED THE MARKET VALUE OF THE VEHICLE. SINCE IT WAS NOT ECONOMICALLY FEASIBLE TO REPAIR THE VEHICLE, I WAS FORCE TO PURCHASE AN ALTERNATE MODE OF TRANSPORTATION. BEING THAT THE VEHICLE COULD NO LONGER BE DRIVEN WITH OUT A COSTLY REPAIR, I CHOSE TO DONATE IT FOR CHARITY.    MY COMPLAINT IS THAT IF THE VEHICLE OVERHEATED, I WAS NOT AWARE OF IT AS THE DRIVER INFORMATION GAVE NO ALERT.  THIS VEHICLE WAS NOT EQUIPED WITH A TEMPERATURE WHICH MAY WHICH  SHOULD HAVE INDICATED THE ENGINE TEMPERATURE WAS OUTSIDE OF NORMAL OPERATING PARAMETERS. HOWEVER, THE CHECK ENGINE LIGHT CAME ON WHICH  I PROMPTLY TOOK TO HAVE IT SERVICED.  THE CODE WHICH INITIALLY PRESENTED AND PROMPTED ME TO VISIT THE DEALERSHIP REPAIR FACILITY TO BEGIN WITH. THE VEHICLE GAVE NO TEMPERATURE WARNINGS THROUGH THE DRIVER INFORMATION  DISPLAY AND THE THE PERFORMANCE OF THE VEHICLE DID NOT CHANGE; I DROVE THE VEHICLE TO THE DEALERSHIP THE NEXT DAY WITH NO PROBLEM.    MY CONCERN IS, THERE ARE NUMEROUS ACCOUNTS THAT CAN BE FOUND ONLINE OF DRIVERS THAT GAVE AN ACCOUNT SIMIULAR TO MY EXPERIENCE - FAILURRE OF THE CORE PLUG WITH NO NOTIFICATION THROUGH THE INSTRUMENT PANEL. AND, IN MANY CASES, THEY WERE ALSO TOLD BY THE MAKER'S REPAIR SHOP THAT THE ENGINE OVERHEATED BUT COULD NOT EXPLAIN WHY THE DRIVER WAS NOT ALERTED. WHILE I DID NOT PAY FOR ACTUAL REPAIRS, I WOULD NOT HAVE NEEDED TO BUY REPLACEMENT VEHICLE.  I ALSO HAD THE VEHICLE SERVICED IN ACCORDANCE WITH THE MAINTENCE SCHEDULE.","products":[{"type":"Vehicle","productYear":"2012","productMake":"MINI","productModel":"COOPER COUNTRYMAN","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11197140,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2019","dateComplaintFiled":"04/18/2019","vin":"WMWSU3C52CT","components":"EXTERIOR LIGHTING","summary":"MY DRIVER SIDE BRAKE LIGHT KEEPS MELTING. THE PLASTIC THE THE LIGHT BUILD SCREWS INTO IS ACTUALLY MELTING T THE BRAKE LIGHT BULB. I'VE PAID MINI TO REPAIR THE DAMAGE AND THE SAME ISSUES HAS SURFACED.     THE DRIVER'S SIDE BRAKE LIGHT DOES NOT WORK AT ALL.","products":[{"type":"Vehicle","productYear":"2012","productMake":"MINI","productModel":"COOPER","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11196221,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/14/2019","dateComplaintFiled":"04/15/2019","vin":"WMWSU3C55CT","components":"SERVICE BRAKES,FUEL/PROPULSION SYSTEM","summary":"HANDBRAKE HARNESS NOT ROUTED AS DESIGNED.  FROM THE PICTURE YOU CAN SEE THE HARNESS NOT INSIDE THE CLIP. THIS MAKES THE HANDBRAKE HARNESS SHORT FROM POINT TO POINT. WHICH WILL LEAD TO MY REAR PASSENGER SIDE BRAKE ALWAYS ON.   AND ALSO, IT WILL CAUSE A SERIOUS SAFETY ISSUE IF I WANT TO USE MY HANDBRAKE TO STOP MY VEHICLE. THE FORCE APPLIED ON PASSENGER SIDE IS WAY MORE THAN DRIVE SIDE ( IT WAS INSTALLED CORRECTLY ) . AND IT MAY LEAD MY PASSENGER SIDE HANDBRAKE WIRING HARNESS BROKEN ( BECAUSE OF THE INCORRECT ROUTING )   I FOUND IT OUT WHEN MY BRAKE LIGHT IN ON. MY FRONT BRAKE STILL WORKING FOR ANOTHER 1100 MILES WHILE MY REAR BRAKE SENSOR TELL ME I NEED TO CHANGE MY BRAKE .   WE CHANGE THE REAR PASSENGER BRAKE AND FOUND OUT ITS DIFFICULT TO CLIP THE HANDBRAKE WIRING HARNESS TO RIGHT HOLE. THEN WE TRACK THE WIRING DONE. IT'S SHOCKS ME . THE ROUTING IS 100% INCORRECT. YOU CAN SEE THE CORRECT HANDBRAKE HOLE IS EMPTY.","products":[{"type":"Vehicle","productYear":"2012","productMake":"MINI","productModel":"COOPER","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11194680,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/25/2018","dateComplaintFiled":"04/08/2019","vin":"WMWZC5C51CW","components":"ENGINE","summary":"DRIVING ON HWY AND MY CAR WOULDN'T ACCELERATE NO WARNING LIGHTS WENT OFF ON THE CAR SO I PULLED TO THE SIDE OF THE ROAD AND HAD IT TOWED TO A SHOP THAT SAID THAT THERE WAS SOME SORT OF COOLANT LEAKAGE AND A MALFUNCTION OF THERMOSTAT SO THE ENGINE OVER HEATED. THEY WANTED TO CHARGE ME 10,000 TO FIX IT AND THE WARRANTY THAT I BOUGHT FOR 2999.00 DID NOT WANT TO COVER THE COST. SO THE SHOP CHARGED ME 1500.00 TO TAKE THE HEAD APART AND I HAD TO TOW IT BACK HOME WHERE IT SITS IN MY DRIVE WAY.","products":[{"type":"Vehicle","productYear":"2012","productMake":"MINI","productModel":"COOPER COUNTRYMAN","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11184296,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/24/2019","dateComplaintFiled":"03/05/2019","vin":"WMWSU3C55CT","components":"AIR BAGS","summary":"PASSENGER OCCUPANCY SENSOR IS MALFUNCTIONING LEADING TO THE PASSENGER AIRBAG BEING DISABLED WHILE IN MOTION. A PERSON SITTING IN THE PASSENGER SEAT TRIGGERS THE AIRBAG SENSOR WARNING AND DISABLING OF THE AIRBAG. WHILE THE PERSON IS SITTING IN THE PASSENGER SEAT, THE WARNING CAN COME ON AND OFF, AND THE ERROR DOES NOT OCCUR WHILE THE SEAT IS UNOCCUPIED.    THE OCCUPANCY SENSOR MAT NEEDS TO BE REPLACED YET IT IS NOT AVAILABLE TO BE SOLD SEPARATELY AND REQUIRES REPLACING OF THE ENTIRE SEAT CUSHION (COST PROHIBITIVE) AND IS NOT COVERED UNDER WARRANTY. THE 2012 MINI COOPER MODEL IS NOT COVERED BY THE MINI RECALL FOR THE SAME EXACT ISSUE WHICH HAS AFFECTED THOUSANDS OF VEHICLES.","products":[{"type":"Vehicle","productYear":"2012","productMake":"MINI","productModel":"COOPER","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11163462,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/21/2018","dateComplaintFiled":"12/26/2018","vin":"WMWZC5C56CW","components":"ENGINE","summary":"WATER PUMP LEAKING COOLANT. RECALLED ACCORDING TO BMW WEBSITE. CALLED MINI MALL OF GA NO ONE WOULD HELP OR CALL ME BACK AROUND THANKSGIVING. SCHEDULED APPT TODAY FOR REPAIRS MY HUSBAND DROVE MY MINI TO THE DEALERSHIP THEY WOULDN'T DO ANYTHING SAID THERE WAS NO RECALL ON MY VIN NUMBER AND THE WATER PUMP WARRANTY EXPIRED DEC 11 2018......HOW CONVENIENT. MY 2012 ONLY HAS 55,000 MILES ON IT !!!!!!  THE SERVICE DEPT AT MINI MALL OF GA IS A JOKE THEY WOULD NOT EVEN LOOK AT THE PAPERWORK MY HUSBAND HAD OR LISTEN TO WHAT WE WERE TRYING TO SAY. IT WAS LIKE SPEAKING TO ROBOTS THAT KEPT REPEATING THEMSELVES.  I NEED THIS FIXED AND DO NOT HAVE THE 800.00 THEY ARE ASKING FOR","products":[{"type":"Vehicle","productYear":"2012","productMake":"MINI","productModel":"COOPER COUNTRYMAN","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11162247,"manufacturer":"BMW of North America, LLC","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/12/2018","dateComplaintFiled":"12/18/2018","vin":"WMWSU3C50CT","components":"UNKNOWN OR OTHER,ENGINE","summary":"WHILE DRIVING FOR ABOUT 30 MINUTES ON THE HIGHWAY, MY MINI COOPER  SHUT OFF COMPLETELY, I WAS ABLE TO PULL ONTO THE SHOULDER AND THAT IS WHEN SMOKE STARTED COMING FROM THE ENGINE, WITHIN 6 MINUTES MY WHOLE ENGINE WAS ENGULFED IN FLAMES, CAR TOTALED. INSURENCE INSPECTORS COULDN'T FIGURE OUT A CAUSE. ONE OF THE FIRE FIGHTERS SAID IT LOOKS LIKE IT STARTED NEAR THE WATER PUMP. THERE ARE RECALLS ON OTHER MODELS FOR THIS PROBLEM, BUT NOT MINE. MY MINI HASN'T BEEN WORKED ON SINCE LAST YEAR WHEN I GOT NEW TIRES, I ALSO KEEP UP WITH EVERY OIL CHANGE.  *TR","products":[{"type":"Vehicle","productYear":"2012","productMake":"MINI","productModel":"COOPER","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11142342,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/07/2017","dateComplaintFiled":"10/24/2018","vin":"WMWZC5C53CW","components":"ELECTRICAL SYSTEM","summary":"BROUGHT 2012 MINI COUNTRYMAN S ALL4 W/50,033 MILES TO MINI SERVICE CENTER FOR COOLANT LEAK JUNE 2017. THEY REPLACED THERMOSTAT HOUSING, THERMOSTAT ADAPTER, COOLANT HOSE, AND WATER PUMP. 8000 MILES LATER LEAK IS BACK.  WHILE TECHNICIAN WAS WORKING ON VEHICLE, HE STATED, 'OIL LEAKING FROM OIL PUMP SOLENOID VALVE. OIL LEAKING THROUGH OIL PUMP SOLENOID WIRING HARNESS.' HE ALSO STATED, 'THE LEAK IS INTERNAL AND NOT VISIBLE. THE OIL IS LEAKING THROUGH THE WIRING SHEATH AND MIGRATING TOWARD THE COMPUTER. IF THE OIL REACHES THE COMPUTER, THE COMPUTER WILL SHORT, CAUSING CATASTROPHIC DAMAGE.' TECHNICIAN REPLACED OIL PUMP SOLENOID AND REPAIRED ENGINE WIRING HARNESS.'  DURING THE DAYS PERIOD OF TIME THE VEHICLE REMAINED IN THE SERVICE DEPARTMENT, I DID SOME QUICK RESEARCH. I COULD NOT FIND AN ACTIVE RECALL FOR THIS ISSUE/ITEM; HOWEVER, THE NHTSA PUBLISHED A SERVICE INFORMATION BULLETIN CONCERNING THIS ISSUE (SB-10044680-8464) LOCATED AT THE FOLLOWING LINK: HTTPS://STATIC.NHTSA.GOV/ODI/TSBS/2014/SB-10044680-8464.PDF   APPARENTLY, THIS ISSUE WITH THE SOLENOID IS NOT NEW AND HAS BEEN AN ISSUE WITH PREVIOUS MINI MODELS AS WELL. INFORMATION/COMPLAINTS PERTAINING TO PREVIOUS MINI MODELS CAN BE FOUND AT THE FOLLOWING LINK: HTTPS://WWW.NORTHAMERICANMOTORING.COM/FORUMS/R60-COUNTRYMAN-TALK-2010-2015/237021-OIL-PUMP-SOLENOID-LEAK.HTML    INFORMATION/COMPLAINTS CONCERNING THIS ISSUE WITH THE SOLENOID FOR CURRENT MINI MODELS CAN BE FOUND AT THE FOLLOWING LINKS: HTTPS://WWW.MINI2.COM/FORUM/SECOND-GENERATION-FAULTS-FIXES/250393-ISSUE-HIGH-PRESSURE-PUMP-OIL-PUMP-SOLENOID-LEAKING.HTML    WHEN THE SERVICE/REPAIRS WERE COMPLETE, I SPOKE WITH THE SERVICE CENTER MANAGER CONCERNING THE SOLENOID. HE AGREED WITH MY FINDINGS THAT MINIS HAVE HAD THIS ISSUE FOR A GOOD NUMBER OF YEARS. I ASKED IF IT WAS A RECALL ITEM AND HE RESPONDED NEGATIVELY. IS THIS ON THE NHTSA RADAR FOR POTENTIAL RECALL STATUS?","products":[{"type":"Vehicle","productYear":"2012","productMake":"MINI","productModel":"COOPER COUNTRYMAN","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11130381,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2018","dateComplaintFiled":"09/20/2018","vin":"WMWZC3C51CW","components":"ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)","summary":"TAKATA RECALL.  I LIVE IN NEWPORT, WA.  I AM APPROXIMATELY 6 - 7 HOURS FROM A MINI DEALER IN SEATTLE/TACOMA.  MY CLOSEST CITY IS SPOKANE, WA.   I HAVE A GREAT CERTIFIED MECHANIC WHO DOES ALL OF MY REPAIR WORK BRANDON MARTIN OF MARTIN'S AUTO SERVICE, SPOKANE, WA, WHO IS COMPETENT AT WORKING ON MINI-COOPERS.  IT IS UNREASONABLE TO REQUIRE THAT I MAKE A TRIP TO SEATTLE FOR THIS REPAIR.  I AM WILLING TO HAVE THE REPAIR DONE HERE AND BE REIMBURSED, BUT MINI WILL NOT ALLOW THAT.  THEY ARE REQUIRING EXTREME TRAVEL AND EVEN AN OVERNIGHT STAY TO ABIDE BY THEIR OWN RECALL REGULATIONS.  THEY DO SEEM TO MAKE THE RULES TO SUIT THEMSELVES; BECAUSE IF I HAD MADE THIS REPAIR PRIOR TO THE RECALL, THEY WOULD HAVE REIMBURSED ME, BUT NOW I CANNOT HAVE THE REPAIR DONE WITHOUT EXTREME ADDED EXPENSES INCURRED.  DUE TO THE CIRCUMSTANCES OF EXCESS TRAVEL, I RESPECTFULLY REQUEST THAT I AM ABLE TO MAKE THE RECALL REPAIR AND BE REIMBURSED FOR THE COST.  THIS IS NECESSARY FOR MY SAFETY.  DUE TO THE COMPANY'S UNREASONABLE RULE, I AM AT RISK.","products":[{"type":"Vehicle","productYear":"2012","productMake":"MINI","productModel":"COOPER COUNTRYMAN","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11120057,"manufacturer":"BMW of North America, LLC","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/13/2018","dateComplaintFiled":"08/15/2018","vin":"WMWSY3C51CT","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE","summary":"VEHICLE WAS IN MOTION ON A HIGHWAY AND, AFTER GOING OVER SEVERAL POT HOLES, THE ENGINE TEMPERATURE WARNING LIGHT CAME ON. THE ENGINE POWER WAS REDUCED, AND THE ENGINE FAILURE LIGHT ALSO APPEARED. THIS IS WHEN I PULLED OVER INTO THE OFF RAMP, AND THE VEHICLE CAME TO A SPUTTERING STOP. I PLACED THE CAR IN NEUTRAL AND PUSHED IT TO THE DIRT SIDE LANE OF THE OFF RAMP. I OPENED THE HOOD, SMELLED SOMETHING BURNING, AND SAW SMOKE COMING FROM THE ENGINE. I COULD SEE BURNT CIRCUITS, BURNT PLASTIC, AND COOLANT LEAKING ALL OVER THE ENGINE AND EXPOSED WIRING. HAD IT NOT BEEN FOR IMMEDIATELY EXITING ONTO THE OFF RAMP, THE VEHICLE WOULD HAVE STOPPED IN THE MIDDLE OF THE HIGHWAY WITHOUT WARNING. I COULD HAVE ALMOST DIED BECAUSE OF THE FIRE; THIS FAULTY ENGINEERING BY BMW/MINI HAS ALREADY TAKEN THE LIFE OF A DRIVER IN SOUTH KOREA. BMW ISSUED A RECALL OF THE 2012 MINI COOPER S ROADSTER, BUT WHEN I HAD THE CAR TOWED TO ONE OF THEIR SERVICE CENTERS, THE TECHNICIANS WERE UNAWARE OF THIS MANUFACTURING DEFECT AND STATED THAT THE REPAIR PARTS ARE UNAVAILABLE. I SEE THAT MY VEHICLE HAS BEEN RECALLED, BUT WHEN I TYPE IN MY VIN, NO RECALL IS ATTACHED TO MY VEHICLE. BMW/MINI IS TAKING NO ACTION; THEY ARE HARMING AND KILLING DRIVERS OF ITS VEHICLES.","products":[{"type":"Vehicle","productYear":"2012","productMake":"MINI","productModel":"COOPER","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11120060,"manufacturer":"BMW of North America, LLC","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/13/2018","dateComplaintFiled":"08/15/2018","vin":"WMWSY3C51CT","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE","summary":"VEHICLE WAS IN MOTION ON A HIGHWAY AND, AFTER GOING OVER SEVERAL POT HOLES, THE ENGINE TEMPERATURE WARNING LIGHT CAME ON. THE ENGINE POWER WAS REDUCED, AND THE ENGINE FAILURE LIGHT ALSO APPEARED. THIS IS WHEN I PULLED OVER INTO THE OFF RAMP, AND THE VEHICLE CAME TO A SPUTTERING STOP. I PLACED THE CAR IN NEUTRAL AND PUSHED IT TO THE DIRT SIDE LANE OF THE OFF RAMP. I OPENED THE HOOD, SMELLED SOMETHING BURNING, AND SAW SMOKE COMING FROM THE ENGINE. I COULD SEE BURNT CIRCUITS, BURNT PLASTIC, AND COOLANT LEAKING ALL OVER THE ENGINE AND EXPOSED WIRING. HAD IT NOT BEEN FOR IMMEDIATELY EXITING ONTO THE OFF RAMP, THE VEHICLE WOULD HAVE STOPPED IN THE MIDDLE OF THE HIGHWAY WITHOUT WARNING. I COULD HAVE ALMOST DIED BECAUSE OF THE FIRE; THIS FAULTY ENGINEERING BY BMW/MINI HAS ALREADY TAKEN THE LIFE OF A DRIVER IN SOUTH KOREA. BMW ISSUED A RECALL OF THE 2012 MINI COOPER S ROADSTER IN SOUTH KOREA, BUT WHEN I HAD THE CAR TOWED TO ONE OF THEIR SERVICE CENTERS, THE TECHNICIANS WERE UNAWARE OF THIS MANUFACTURING DEFECT AND STATED THAT THE REPAIR PARTS ARE UNAVAILABLE. I SEE THAT MY VEHICLE HAS BEEN RECALLED, BUT WHEN I TYPE IN MY VIN, NO RECALL IS ATTACHED TO MY VEHICLE. BMW/MINI IS TAKING NO ACTION; THEY ARE HARMING AND KILLING DRIVERS OF ITS VEHICLES.","products":[{"type":"Vehicle","productYear":"2012","productMake":"MINI","productModel":"COOPER","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11119998,"manufacturer":"BMW of North America, LLC","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/13/2018","dateComplaintFiled":"08/14/2018","vin":"WMWSY3C51CT","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE","summary":"VEHICLE WAS IN MOTION ON A HIGHWAY AND AFTER GOING OVER SEVERAL POT HOLES THE ENGINE TEMPERATURE WARNING LIGHT CAME ON. THE ENGINE POWER WAS REDUCED AND AN ENGINE FAILURE LIGHT ALSO APPEARED. THIS IS WHEN I PULLED OVER INTO THE OFF RAMP AND THE VEHICLE CAME TO A SPUTTERING STOP. I PLACED THE CAR IN NEUTRAL AND PUSHED IT TO THE DIRT SIDE LANE OF THE OFF RAMP. I OPENED THE HOOD, SMELLED SOMETHING BURNING, AND SAW SMOKE COMING FROM THE ENGINE. I COULD SEE BURNT CIRCUITS, BURNT PLASTIC, AND COOLANT LEAKING ALL OVER THE ENGINE AND EXPOSED WIRING. HAD IT NOT BEEN FOR IMMEDIATELY EXITING ONTO THE OFF-RAMP, THE VEHICLE WOULD HAVE STOPPED IN THE MIDDLE OF THE HIGHWAY WITHOUT WARNING.","products":[{"type":"Vehicle","productYear":"2012","productMake":"MINI","productModel":"COOPER","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11114053,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/26/2018","dateComplaintFiled":"07/27/2018","vin":"WMWZC5C58CW","components":"ENGINE","summary":"CONFIRMED WITH MECHANIC FAULTY ELECTRIC AUXILIARY WATER PUMP, HOWEVER, MY VIN IS NOT LISTED IN THIS EXACT ISSUE THAT IS BEING RECALLED.","products":[{"type":"Vehicle","productYear":"2012","productMake":"MINI","productModel":"COOPER COUNTRYMAN","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11114064,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/07/2018","dateComplaintFiled":"07/27/2018","vin":"WMWZC5C58CW","components":"ELECTRICAL SYSTEM,ENGINE","summary":"TL* THE CONTACT OWNS A 2012 MINI COOPER COUNTRYMAN. THE CONTACT STATED THAT THE TEMPERATURE GAUGE INDICATOR FLASHED TO TURN THE VEHICLE  OFF DUE TO OVERHEATING. THE DEALER (MINI COOPER OF ALEXANDRIA, 5990 DUKE ST, ALEXANDRIA, VA 22304, (703) 751-4630) WAS CONTACTED AND INDICATED THAT THE VEHICLE WAS EXCLUDED FROM ANY RECALL CAMPAIGNS. THE DEALER DID NOT DIAGNOSE THE VEHICLE, BUT ADVISED THE CONTACT TO SCHEDULE AN APPOINTMENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 56,000. *TT  CONSUMER STATED OTHER MINI COOPER COUNTRYMAN VEHICLES, SAME YEAR, MAKE, AND MODEL HAD RECALLS FOR THIS EXACT ISSUE,HOWEVER, THIS VIN WAS NOT INCLUDED IN THE RECALL.  RECALL 18V248000- ELECTRIC AUXILLARY WATER PUMP FAILS AND OVER HEATS-MINI COOPER COUNTRYMAN S 2012 AFFECTED. MY VIN NOT INCLUDED IN THE RECALL,DESPITE EXPERIENCING THIS EXACT ISSUE. WATER PUMP AND RELEVANT PARTS. UPDATED 10/9/18*JB","products":[{"type":"Vehicle","productYear":"2012","productMake":"MINI","productModel":"COOPER COUNTRYMAN","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11104541,"manufacturer":"BMW of North America, LLC","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/07/2017","dateComplaintFiled":"06/28/2018","vin":"WMWZC5C57CW","components":"ENGINE AND ENGINE COOLING","summary":"TL* THE CONTACT OWNED A 2012 MINI COOPER COUNTRYMAN. WHILE THE VEHICLE WAS STATIONARY, IT CAUGHT FIRE WITHOUT WARNING. THE CONTACT NOTICED SMOKE UNDER THE HOOD OF THE VEHICLE NEAR THE ENGINE. THE VEHICLE BECAME ENGULFED IN FLAMES IMMEDIATELY. A POLICE REPORT WAS FILED. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THERE WERE NO INJURIES SUSTAINED. THE VEHICLE WAS DESTROYED AND TOWED. MINI OF MT. LAUREL (1311 NJ-73, MT. LAUREL, NEW JERSEY) WAS MADE AWARE OF THE FIRE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V248000 (ENGINE AND ENGINE COOLING) A YEAR AND A HALF AFTER THE FAILURE OCCURRED. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.","products":[{"type":"Vehicle","productYear":"2012","productMake":"MINI","productModel":"COOPER COUNTRYMAN","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11092683,"manufacturer":"BMW of North America, LLC","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/08/2018","dateComplaintFiled":"05/09/2018","vin":"","components":"ENGINE","summary":"TL* THE CONTACT OWNS A 2012 MINI COOPER COUNTRYMAN. WHEN THE VEHICLE WAS STARTED, SMOKE APPEARED UNDER THE HOOD. THE CONTACT UNLATCHED THE HOOD AND FLAMES APPEARED FROM THE ENGINE. THE CONTACT WAS ABLE TO EXTINGUISH THE FIRE. THE VEHICLE WAS TOWED TO MINI OF BALTIMORE COUNTY (720 KENILWORTH DR., TOWSON, MD 21204, (443) 798-3461) WHERE IT WAS AWAITING DIAGNOSTIC TESTING AND REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 76,000. THE VIN WAS NOT AVAILABLE.  *TT  NO VIN NUMBER UPDATED 8/30/18*JB","products":[{"type":"Vehicle","productYear":"2012","productMake":"MINI","productModel":"COOPER COUNTRYMAN","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11089223,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/24/2018","dateComplaintFiled":"04/21/2018","vin":"WMWZP3C55CT","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING","summary":"REAR BRAKE LIGHT BURNT AND MELTED. IT WAS REPAIRED AND NOW IT MELTED AND BURNT AGAIN BUT HAS CAUSED FURTHER DAMAGE REQUIRING THE WHOLE TAILLIGHT NEEDING REPLACEMENT.","products":[{"type":"Vehicle","productYear":"2012","productMake":"MINI","productModel":"COOPER","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11083212,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/28/2018","dateComplaintFiled":"04/04/2018","vin":"WMWZC3C56CW","components":"SUSPENSION,ELECTRICAL SYSTEM,ENGINE","summary":"I KEEP HAVING PROBLEMS ELECTRIC PROBLEMS ENGINE LIGHTS COME ON COIL BROKE BROKE DOWN WON'T START","products":[{"type":"Vehicle","productYear":"2012","productMake":"MINI","productModel":"COOPER COUNTRYMAN","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11076783,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/07/2018","dateComplaintFiled":"03/07/2018","vin":"WMWZC5C54CW","components":"VISIBILITY/WIPER","summary":"WHILE TRAVELING ON I90 AT APPROXIMATELY 72MPH, I HEARD A VERY LOUD POP AND PART OF MY PANORAMIC SUNROOF HAD EXPLODED. ONCE AT A SAFE STOPPING PLACE, I TOOK A LOOK AT THE SUNROOF AND I DIDN'T NOTICE ANY OUTSIDE FORCE THAT CAUSED THIS. I WAS NOT TRAVELING NEAR ANY OVERPASSES WHEN THIS OCCURRED.","products":[{"type":"Vehicle","productYear":"2012","productMake":"MINI","productModel":"COOPER","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11076410,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/05/2018","dateComplaintFiled":"03/05/2018","vin":"WMWZC5C52CW","components":"ENGINE","summary":"I'M JUST NOTICING A COOLANT LEAK PUDDLING UP UNDER FROM WHAT I WAS TOLD WAS THE THERMOSTAT OR IT'S HOUSING OR BOTH..  MY ENGINE SOUNDS LIKE IT'S RUNNING WITH NO OIL. I GO TO CHECK THE DIPSTICK AND THE OIL AT THE VERY END OF IT SEEMS ALMOST IMPOSSIBLE TO ACCURATELY READ, BECAUSE IT'S NOT UNIFORM IN IT'S COATING AT THE TIP OF IT. LIKE IF IT WAS SPLASHED ON. NOT SURE IF THE AUXILIARY COOLING SYSTEM IS EVEN WORKING ANYMORE, WHICH USED TO RUN FOR A MINUTE OR TWO AFTER ENGINE SHUT DOWN. I'M ADDING THE OEM SPECIFIED COOLANT ALONG WITH WATER, 50/50, EVERY DAY NOW, BECAUSE THE RESERVOIR SHOWS IT'S LOSS OF COOLANT. VIN CHECK SHOWS NO RECALLS, BUT I'M HAVING THE SAME ISSUES AS THE RECALLS. I JUST WANT MY VEHICLE RUNNING LIKE IT WAS WHEN I FIRST GOT. I BEGAN FINANCE ON THE VEHICLE LESS THAN A YEAR AGO, AND I STILL OWE 16K ON IT. I SHOULDN'T BE WORRIED ABOUT THE CAR DYING OUT ON ME ALREADY. BAD ENOUGH I WORK 35 MINUTES AWAY AND PUBLIC TRANSPORTATION INCLUDING HELP FROM ANYONE IS ALSO PRETTY MUCH IMPOSSIBLE. IT'S STRESSING ME OUT BIG TIME. I CAN'T AFFORD TO GET FIRED. WHERE I WORK, THEY DON'T CARE ABOUT MY ISSUES. I ALSO REQUIRE AN IID EQUIPPED VEHICLE, SO RENTALS ARE OUT OF THE QUESTION, OTHERWISE, I PROBABLY WOULDN'T BE HERE WRITING THIS MESSAGE! THANK YOU. I REALLY FEEL UNSAFE BEING ON THE HIGHWAY AS WHO KNOWS IF MY CAR'S ENGINE EVEN HAS OIL. OR IF THE COOLANT HOSES WILL JUST BLOW OFF. EITHER WAY, I FEEL LIKE I'M RIDING WITH DEFECTIVE EQUIPMENT. I TRIED TO BABY THIS CAR DRIVING, BECAUSE I CAN'T AFFORD A 16K BROKEN CAR. I FEEL TRAPPED.","products":[{"type":"Vehicle","productYear":"2012","productMake":"MINI","productModel":"COOPER COUNTRYMAN","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11075336,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/27/2018","dateComplaintFiled":"02/27/2018","vin":"WMWSU3C56CT","components":"AIR BAGS","summary":"THE PASSENGER SEAT AIR BAG LIGHT CAME ON ONE DAY WHEN STARTING THE CAR. I TOOK IT INTO A MINI SPECIALIST AND THEY SAID IT WAS THE INDICATOR SENSOR IN THE SEAT. OTHER MINI MODELS HAVE HAD THE SAME PROBLEM AND HAVE BEEN RECALLED. HE QUOTED $600-700 TO REPAIR IT. HE COULD NOT GUARANTEE THE AIR BAG WOULD DEPLOY IN AN ACCIDENT. THIS SEEMS LIKE A NO BRAINER.","products":[{"type":"Vehicle","productYear":"2012","productMake":"MINI","productModel":"COOPER","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11073632,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/05/2018","dateComplaintFiled":"02/19/2018","vin":"WMWZC3C58CW","components":"FUEL/PROPULSION SYSTEM","summary":"HIGH PRESSURE FUEL RAIL DEVELOPED A CRACK AT A BRAZEN JOINT. HIGH PRESSURE FUEL WAS THEN BEEN RELEASED IN THE VICINITY OF THE EXHAUST SYSTEM. STRONG FUEL SMELL IN CABIN AND NEAR VEHICLE. NO FIRE OR DAMAGE RESULTED. VEHICLE REPAIRED AT OWNERS EXPENSE.","products":[{"type":"Vehicle","productYear":"2012","productMake":"MINI","productModel":"COOPER COUNTRYMAN","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11072200,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/29/2016","dateComplaintFiled":"02/11/2018","vin":"WMWSU3C57CT","components":"EXTERIOR LIGHTING","summary":"BRAKE LIGHT FAILED, BULB COULD NOT BE REMOVED FROM INSIDE THE VEHICLE.  DEALER SAID THE COMPLETE ASSEMBLY WOULD NEED TO BE REPLACED.  UPON REMOVING THE ASSEMBLY, THE FIXTURE WAS REVIEWED TO FIND WHERE EXCESIVE HEAT HAD MELTED THE CONNECTION TO THE BULB (SAME ONES USED IN BMWS THAT MELTED THE WIRING HARNESS BACK IN 2003).   I REPAIRD THE THE ASSEMBLY BY SOLDERING THE SOCKETS TO THE BOARD SUCH THAT IT DID NOT DEPEND ON A PIECE OF PLASTIC FOR PRESSURE CONTACT.  IT WORKS, BUT WHEN A BULB TRUELY BURNS OUT, THE ASSEMBLY MUST BE REMOVED TO CHANGE THE BULB.","products":[{"type":"Vehicle","productYear":"2012","productMake":"MINI","productModel":"COOPER","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11063326,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/09/2017","dateComplaintFiled":"01/17/2018","vin":"WMWZC5C5XCW","components":"AIR BAGS,SEATS","summary":"WARNING LAMP FOR \"AIRBAG SYSTEM FAILED\" ILLUMINATED ONE DAY WHILE DRIVING ON A STRAIGHT STREET \"IN TOWN\" APPROX 25MPH. AT FIRST LIGHT WENT OFF IF I BUCKLED PASSENGER SEATBELT (EVEN WHEN SEAT WAS EMPTY) NOW IT WON'T GO OFF EVEN DOING THAT... ALSO DOESN'T MATTER IF DRIVING AT HIGH OR LOW SPEEDS, ROAD TYPES, TURNING, STOPPING, PARKED, DRIVING, PASSENGER IN RIDER'S SEAT, NO RIDING PASSENGER, ETC, IT WILL ILLUMINATE (& I NEVER PLACE ANYTHING ON MY PASSENGER SEAT). TOOK TO A MECHANIC - HE CHECKED & PROVIDED CODE 9435. STATED AIRBAGS MIGHT NOT DEPLOY WHEN THIS WARNING LAMP IS ILLUMINATED. SAID THIS IS A COMMON PROBLEM WITH MINI COOPERS & IS A SAFETY ISSUE THAT HE THINKS PROBABLY SHOULD BE COVERED UNDER A RECALL. CONTACTED MINI DEALERSHIP - SAID NO RECALL FOR MY VEHICLE. FROM WHAT I HAVE FOUND THERE ARE ALMOST 100,000 OTHER MINIS THAT HAVE HAD A RECALL FOR THIS SAME PROBLEM, HOWEVER, THEY TELL ME MY VEHICLE IS NOT INCLUDED IN THE RECALL - WANT TO CHARGE ME MINIMALLY $65 JUST TO RE-DIAGNOSE THE CODE, THEN LABOR & PARTS TO FIX! CALLED MINI CUSTOMER SERVICE - TOLD ME NO RECALL FOR MY VEHICLE & THEY REFERRED ME HERE.","products":[{"type":"Vehicle","productYear":"2012","productMake":"MINI","productModel":"COOPER","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11047705,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/17/2017","dateComplaintFiled":"11/21/2017","vin":"WMWZC5C50CW","components":"UNKNOWN OR OTHER","summary":"WHILE DRIVING EAST ON INTERSTATE 40, I WAS APPROXIMATELY 50 MILES EAST OF ASHEVILLE, NC WHEN I HEARD A VERY LOUD BOOM THAT SOUNDED LIKE A GUN SHOT. IT THEN SOUNDED AS IF A WINDOW WERE OPEN AND I COULD FEEL OUTSIDE AIR, THEN I SOON DISCOVERED A LARGE HOLE IN MY SUNROOF.","products":[{"type":"Vehicle","productYear":"2012","productMake":"MINI","productModel":"COOPER COUNTRYMAN","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11046285,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/30/2017","dateComplaintFiled":"11/15/2017","vin":"WMWZC5C57CW","components":"ENGINE","summary":"I PURCHASED THE USED 2012 MINI COOPER COUNTRYMAN, I DROVE IT FOR 84 DAYS, AND WHILE I WAS DRIVING THE CAR THE ENGINE SUDDENLY WENT DEAD ON THE ROAD AND STOPPED WORKING. I TOOK THE CAR TO THE DEALER WHERE I BOUGHT IT FROM AFTER TWO WEEKS THEY SAID THE TIMING CHAIN BROKE AND CAUSED IT TO DESTROY THE ENGINE, NOW I HAVE TO PAY FOR THE NEW ENGINE. I CHECKED ON LINE TO SEE IF THERE WERE ANY PROBLEMS WITH TIMING CHAIN ON THESE CARS, MINI SAID THEY HAD PROBLEMS IN THE PREVIOUS MODEL CARS THAT MADE AND THEY FIXED THE PROBLEM, APPARENTLY THE PROBLEM STILL EXIST IN THE NEWER MODELS.","products":[{"type":"Vehicle","productYear":"2012","productMake":"MINI","productModel":"COOPER COUNTRYMAN","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11044456,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/30/2017","dateComplaintFiled":"11/08/2017","vin":"WMWZC3C51CW","components":"ENGINE","summary":"TEMPERATURE SENSOR IN RADIATOR HOSE LEAKING. NEEDS UPPER RADIATOR HOSE, AND THERMOSTAT WITH HARNESS TO CORRECT. DISCOVERED DURING A ROUTINE OIL BRAKES ETC INSPECTION BY THE DEALERSHIP. I WAS TOLD THERE WAS A CHANGE IN THE HARNESS AND THE NEW ONE HAS A \"COMPUTER\" AND WOULD COST $1450 TO FIX. THIS IS AN UPPER HOSE AND I LOOKED ONLINE AND FOUND THE REPLACEMENT HARNESS HAS TOW SEPARATE CONNECTORS, ONE FOR COOLANT TEMP SENSOR AND THE OTHER FOR THE COOLANT THERMOSTAT. I HD CHECKED MY FLUIDS TWO DAYS BEFORE ON A COLD ENGINE AND THEY WERE FINE AND WATER OVERFLOW WAS AT THE PROPER LEVEL. I CHECKED MY COOLANT OVERFLOW TANK THE DAY AFTER VISITING THE DEALERSHIP ON A COLD ENGINE AND THE OVERFLOW TANK WAS LOW... I ADDED WATER... IT HAS NOT GONE DOWN FOR SEVERAL DAYS. I HAVE HEARD THERE IS CORROSION THAT HAPPENS AND THE THERMOSTAT MAY NOT EMPLOY AND YOU CAN HAVE AN OVERHEATED ENGINE.","products":[{"type":"Vehicle","productYear":"2012","productMake":"MINI","productModel":"COOPER","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11021337,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/02/2017","dateComplaintFiled":"09/04/2017","vin":"WMWZG3C58CT","components":"ENGINE","summary":"THESE 2012 MINI COOPER CLUBMAN ARE HAVING THE TIMING GUIDES BRAKE AND SOMETIMES RUIN THE ENGINE. IN MY CASE I THINK I CAUGHT IT ON TIME, I CALLED MINI HERE LOCALLY AND MY WARRANTY RUNS OUT THIS SEPTEMBER 2017 OR 100,000. BUT MY CAR JUST HIT 105,000, THIS IS AN ISSUE THAT MINI HAVE HAD FOR QUITE A FEW YEARS AND I SAW A RECALL UP TO 2011 BUT HAVEN'T SEEN ANYTHING FOR 2012 MINI CLUBMAN. IT'S HARD TO BELIEVE THAT BMW/MINI WENT WITH PLASTIC GUIDES INSTEAD OF SOME OTHER MATERIAL THAT COULD WITHSTOOD MORE BEATING, SPECIALLY FOR THIS AREA. THANK YOU FOR ANY HELP, BECAUSE I'M HAVING TO FORK OUT ANY WHERES BETWEEN $1500'TO $3000.00!TO GET THIS FIXED. I WAS DRIVING WHEN I HEARD THE NOISE AND NOW IT SITS IN MY DRIVEWAY.","products":[{"type":"Vehicle","productYear":"2012","productMake":"MINI","productModel":"COOPER","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":10945531,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/13/2017","dateComplaintFiled":"01/16/2017","vin":"","components":"VISIBILITY,STRUCTURE","summary":"WHILE DRIVING DOWN THE HIGHWAY ON A WINTER DAY, THE REAR PANEL OF THE PANORAMIC SUNROOF LITERALLY EXPANDED UPWARD AND SHATTERED. THE BULK OF THE GLASS FELL INTO THE CAR. THERE WAS NO IMPACT WITH FOREIGN OBJECTS OR CHIPS IN THE GLASS. THIS WAS A CATASTROPHIC FAILURE.  *TR","products":[{"type":"Vehicle","productYear":"2012","productMake":"MINI","productModel":"COOPER","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":10925054,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/08/2016","dateComplaintFiled":"11/08/2016","vin":"WMWSU3C51CT","components":"AIR BAGS,SEATS","summary":"PASSENGER SIDE AIRBAG IS RANDOMLY DISABLED (WITH WARNING LIGHT/TONE) WHEN MY 63# DOG IS SITTING IN THE SEAT. CAUSE IS A FAULTY \"PASSENGER SEAT OCCUPANT MAT\" THAT OTHERS HAVE REPORTED WILL COST OVER $1500 TO REPLACE. THIS HAS HAPPENED NUMEROUS TIMES BUT ONLY WHILE DRIVING SO CAN'T REALLY GET A PICTURE OF THE WARNING LIGHT SAFELY.","products":[{"type":"Vehicle","productYear":"2012","productMake":"MINI","productModel":"COOPER","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":10906380,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/25/2016","dateComplaintFiled":"09/14/2016","vin":"WMWSU3C58CT","components":"AIR BAGS","summary":"THE PASSENGER AIRBAG SENSOR HAS BEEN ON SINCE THE DATE POSTED. IT WOULD RESOLVE ON ITS OWN SOMETIMES BUT NOT IT NEVER TURNS OFF, HINDERING MY ABILITY TO SEE THE SPEEDOMETER. I HAVE NOT SHELLED OUT THE THOUSANDS TO GET IT FIXED BECAUSE I AM HOPING BMW WILL RECALL FOR THIS APPARENTLY COMMON PROBLEM","products":[{"type":"Vehicle","productYear":"2012","productMake":"MINI","productModel":"COOPER","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":10902056,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/11/2016","dateComplaintFiled":"08/28/2016","vin":"WMWZP3C57CT","components":"SEATS","summary":"PASSENGER SEATBELT ELEMENT SENSOR MALFUNCTIONED. WE HAD TO REPLACE THE ENTIRE PASSENGER SEAT CUSHION WITH NEW SENSOR FOR A COST OF $1843.00. A 2012 VEHICLE SHOULD NOR REQUIRE A NEW SEAT THROUGH ORDINARY USE. NOTE:MINI SEATBELT SENSOR IS MOLDED INTO THE CUSHION REQUIRING A NEW CUSHION AND NOT JUST REPLACING THE SENSOR RESULTING IN THE HIGH COST TO THE CONSUMER.","products":[{"type":"Vehicle","productYear":"2012","productMake":"MINI","productModel":"COOPER","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":10896947,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/05/2016","dateComplaintFiled":"08/18/2016","vin":"WMWSV3C56CT","components":"ENGINE","summary":"CHECK ENGINE LIGHT-- COOLENT THERMOSTAT STICKING PER  ALLDATA  SHOWS THERMOSTAT HOUSING W/THERMOSTAT, SENSOR ETC,  SHOWS RECALL FOR THESE PARTS UPDATED.","products":[{"type":"Vehicle","productYear":"2012","productMake":"MINI","productModel":"COOPER","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":10885861,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/14/2016","dateComplaintFiled":"07/19/2016","vin":"WMWSU3C50CT","components":"ENGINE","summary":"WATER PUMP FAILURE. BEGAN TO NOTICE SMALL AMOUNT OF LIQUID UNDER CAR IN APRIL 2016, THOUGHT IT WAS CONDENSATION FROM A/C. LEAK WORSENED AND CALLED MINI IN JUNE 2016 TO CHECK IT OUT. WATER PUMP FAILURE ON VEHICLE WITH 45,500 MILES. CLASS ACTION LAWSUIT SETTLEMENT AGREED IN CALIFORNIA IN MARCH WAITING ON FINAL APPROVAL OF TERMS DUE IN NOVEMBER 2016. BMW KNOWS THIS IS A DEFECTIVE PART. WATER PUMP FAILURE FROM DEFECTIVE PART COULD HAVE CATASTROPHIC EFFECTS IF AUTOMOBILE IS IN MOTION AT ANY SPEED.","products":[{"type":"Vehicle","productYear":"2012","productMake":"MINI","productModel":"COOPER","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":10885732,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/20/2016","dateComplaintFiled":"07/18/2016","vin":"WMWZB3C59CW","components":"ELECTRICAL SYSTEM","summary":"CAR KEY STUCK IN SLOT AND WOULD NOT ALLOW THE VEHICLE TO SHIFT.  AFTER TAKING IT IN FOR REPAIR TO MINI COOPER, WE WERE INFORMED THAT MOISTURE WAS FOUND IN A COMPUTER WHICH IS LOCATED UNDER THE BEVERAGE HOLDER.  YES, YOU READ THAT RIGHT.  A COMPUTER UNDER THE BEVERAGE HOLDER AND NO MOISTURE BARRIER, NO PROTECTION OVER THIS COMPONENT..  NOW WHO DOES THAT?  THERE IS NOTHING IN THE OWNERS MANUAL TO WARN YOU OF THIS NOR IS THERE ANY INDICATION ON THE BEVERAGE HOLDER ITSELF THAT INDICATES THERE IS  A COMPUTER COMPONENT BELOW.  HOW WOULD A CONSUMER KNOW?  HONESTLY,  WHO DESIGNS A CAR LIKE THIS?  OF   COURSE THERE WILL BE MOISTURE... ITS A BEVERAGE HOLDER FOR PETE SAKE!  IT WAS A $1200. FIX.  HAD I KNOWN OR BEEN PRE-WARNED   SOMEHOW, I WOULD NOT HAVE USED THE DARN THING OR AT LEAST WRAPPED MY DRINKS IN A PAPER TOWEL. OF ALL THE PLACES TO PUT A COMPUTER, WHY WOULD ANYONE PLACE IT UNDER THE BEVERAGE HOLDER.  I CAN ONLY GUESS THAT MINI COOPER COUNTS ON THIS REPAIR SOMETIME IN THE LIFE OF THE AUTOMOBILE.   I FEEL THEY SHOULD BE RESPONSIBLE FOR THE COST OF THIS REPAIR.","products":[{"type":"Vehicle","productYear":"2012","productMake":"MINI","productModel":"COOPER","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":10875740,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/21/2016","dateComplaintFiled":"06/21/2016","vin":"WMWZF3C57CT","components":"SERVICE BRAKES,ENGINE","summary":"DRIVING 45 MPH ON BUSY CITY FOUR-LANE ROAD, I BRAKED GRADUALLY IN APPROACH TO RED LIGHT, WHICH IS MY NORMAL BRAKING STYLE. CAR DID NOT COME TO A COMPLETE STOP--BRAKES ONLY WORKED TO A POINT BUT DID NOT COMPLETELY STOP CAR;  SIMULTANEOUSLY ENGINE REVVED TO VERY HIGH RPM. I THREW TRANSMISSION INTO PARK AND TURNED OFF IGNITION LEST MY CAR RAM CAR AHEAD OF ME. VERY FRIGHTENING. AT PREVIOUS TWO LIGHTS I HAD NOTICED THAT BRAKES WERE ACTING FUNNY, NOT BRINGING CAR TO A COMPLETE STOP BUT I HAD LEFT PLENTY OF BRAKING DISTANCE AND WAS ABLE TO LET CAR ROLL TO A STOP, IN SPITE OF BRAKES NOT EFFECTING A COMPLETE STOP . AT THOSE TWO LIGHTS THE RUNAWAY ENGINE (HIGH RPM) DID NOT OCCUR OR I WOULD HAVE PULLED OVER RIGHT THEN. HOWEVER, ENGINE REVVING TO HIGH RPM HAS ALSO OCCURRED OCCASIONALLY WHEN PULLING INTO GARAGE BUT I HAD NOT GIVEN THIS A LOT OF THOUGHT BECAUSE I HAVE QUICKLY TURNED OFF IGNITION. NOW I KNOW IT'S VERY DANGEROUS SITUATION. OF COURSE I AM NOT DRIVING IT BUT AM HAVING IT TOWED TO DEALER FOR REPAIR. THE CAR HAS BEEN  SERVICED REGULARLY AT DEALER AND HAS  24,239 MILES ON IT. THERE HAS NEVER BEEN A NECESSITY FOR REPAIRS ON THIS MINI COOPER CLUBMAN.","products":[{"type":"Vehicle","productYear":"2012","productMake":"MINI","productModel":"COOPER","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":10874401,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/09/2016","dateComplaintFiled":"06/15/2016","vin":"WMWZC5C5XCW","components":"FUEL/PROPULSION SYSTEM","summary":"WHILE TRAVELING AT HIGHWAY SPEEDS THE CAR LOST THE ABILITY TO ACCELERATE AND INSTEAD LURCHED AND CHOKED. THE MECHANIC DETERMINED THAT THE THROTTLE BODY BROKE FREE OF ITS HOUSING. LUCKILY I WAS ABLE TO MOVE THE CAR TO AN OFF-RAMP THAT SLOPED DOWNHILL TO GET TO SAFETY.","products":[{"type":"Vehicle","productYear":"2012","productMake":"MINI","productModel":"COOPER COUNTRYMAN","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":10871243,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/24/2016","dateComplaintFiled":"05/27/2016","vin":"WMWZC5C50CW","components":"ENGINE","summary":"MY 2012 MINI COOPER COUNTRYMAN WITH 30,000 MILES IS REQUIRING REPLACEMENT OF THE THERMOSTAT AND WATER PUMP - BOTH OF WHICH WERE RECALLED AND REPLACED ON THE 2011 MINI COOPER COUNTRYMAN.  THERE ARE NOT ANY PARTS IN THE UNITED STATES CURRENTLY TO FIX THE CAR.  WE WILL BE WITHOUT OUR CAR FOR NEARLY 3 TO 4 WEEKS WHILE WE WAIT FOR THESE PARTS AND WE HAVE BEEN TOLD NOT TO DRIVE OUR CAR ON THE HIGHWAY.  THE DEALER SAID TOUGH LUCK.","products":[{"type":"Vehicle","productYear":"2012","productMake":"MINI","productModel":"COOPER COUNTRYMAN","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":10863369,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"03/17/2016","dateComplaintFiled":"05/05/2016","vin":"WMWSU3C5XCT","components":"AIR BAGS","summary":"TL* THE CONTACT OWNS A 2012 MINI COOPER. THE CONTACT STATED THAT THE FRONT DRIVER SIDE AIR BAG ABRUPTLY DEPLOYED WHILE DRIVING 40 MPH. THE FAILURE OCCURRED WITHOUT WARNING OR IMPACT. THE CONTACT SUFFERED INJURIES TO THE NECK, BACK, AND ARMS, WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. PRIOR TO THE DEPLOYMENT, THE AIR BAG WARNING LIGHT ILLUMINATED. THE DEALER STATED THAT IT WAS SAFE TO DRIVE THE VEHICLE WITH THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE VEHICLE WAS TOWED TO THE DEALER. THE MANUFACTURER INSPECTED THE VEHICLE AND CONCLUDED THAT THE FRONT DRIVER SIDE AIR BAG DEPLOYMENT WAS NOT CAUSED BY A MANUFACTURER DEFECT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 43,000.","products":[{"type":"Vehicle","productYear":"2012","productMake":"MINI","productModel":"COOPER","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":10853576,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/04/2016","dateComplaintFiled":"04/05/2016","vin":"WMWSU3C59CT","components":"ENGINE","summary":"TL* THE CONTACT OWNS A 2012 MINI COOPER. WHILE THE VEHICLE WAS UNDERGOING AN OIL CHANGE, THE TECHNICIAN DIAGNOSED THAT THERE WAS A LEAKAGE ON THE OIL CONTROL VALVE. AS A RESULT, THE TECHNICIAN STATED THAT THE OIL CONTROL VALVE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 10,800.","products":[{"type":"Vehicle","productYear":"2012","productMake":"MINI","productModel":"COOPER","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":10852760,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/21/2016","dateComplaintFiled":"03/31/2016","vin":"WMWZC3C54CW","components":"ENGINE","summary":"TIMING CHAIN STRETCHED CAUSING TIMING TO BE OFF BY 75MM, THIS RESULTED IN DAMAGE TO THE ECCENTRIC SHAFT AND TIMING CHAIN. ENGINE ENGINE MALFUNCTION LIGHT ILLUMINATED, UPON INSPECTION AT MINI DEALER DETERMINED THE ABOVE CONDITION OF VEHICLE.","products":[{"type":"Vehicle","productYear":"2012","productMake":"MINI","productModel":"COOPER COUNTRYMAN","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":10846247,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/11/2016","dateComplaintFiled":"03/12/2016","vin":"WMWZC5C57CW","components":"AIR BAGS,UNKNOWN OR OTHER","summary":"BOTH FRONT WHEEL BEARINGS FAILING AT 23,000 MILES... RIDICULOUS.","products":[{"type":"Vehicle","productYear":"2012","productMake":"MINI","productModel":"COOPER","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":10845785,"manufacturer":"BMW of North America, LLC","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/17/2016","dateComplaintFiled":"03/09/2016","vin":"WMWZC3C57CW","components":"ENGINE","summary":"TL* THE CONTACT OWNS A 2012 MINI COOPER COUNTRYMAN. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE ENGINE SPUTTERED AND THERE WAS SMOKE COMING FROM THE REAR OF THE VEHICLE. THE CONTACT POWERED OFF AND RESTARTED THE VEHICLE. UPON FURTHER INSPECTION, THE CONTACT NOTICED THAT OIL WAS LEAKING. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE HOSE PIPE AND FREEZE PLUG OVERHEATED AND MELTED WHICH CAUSED THE ENGINE TO REQUIRE TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 44,000.","products":[{"type":"Vehicle","productYear":"2012","productMake":"MINI","productModel":"COOPER COUNTRYMAN","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":10820319,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/15/2015","dateComplaintFiled":"01/14/2016","vin":"","components":"ENGINE","summary":"TL* THE CONTACT OWNS A 2012 MINI COOPER. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 40 MPH, THE ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TURBO CHARGER AND THE WATER PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 55,000. THE VIN WAS NOT AVAILABLE.","products":[{"type":"Vehicle","productYear":"2012","productMake":"MINI","productModel":"COOPER","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":10807118,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/26/2015","dateComplaintFiled":"11/26/2015","vin":"","components":"STEERING,SUSPENSION,WHEELS","summary":"WHEN DRIVING 2 MONTHS AGO,WAS DRIVING WITH MY MOM 9/13/1015,ALL 4 MILESTAR TIRES BUSTED,DEALER REPLACED THEM WITH CHARGING ME 150.00 DEDUCT,NOW SAME PROBLEM OCCURED 11/25/2015,RIGHT PASSAGER SAME BRAND BUSTED,NOW MY CAR IS IN SHOP AGAIN MISSING WORK,STUCK IN FORT MYERS RIGHT NOW,IF IT WASN'T FOR MY FAMILY I WOULD NOT BE HERE WITH THESE TIRES,THE NAME OF THE TIRES MILE-STAR","products":[{"type":"Vehicle","productYear":"2012","productMake":"MINI","productModel":"COOPER","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":10789662,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/30/2015","dateComplaintFiled":"11/10/2015","vin":"WMWZC5C57CW","components":"POWER TRAIN","summary":"UPON ENTERING AN EXIT ONLY LINE ON THE HIGHWAY AT THE END OF A 400 MILE JOURNEY, TRAFFIC BACKED UP AND CAME TO A STOP IN THE EXIT ONLY LANE. WHEN TRAFFIC STARTED MOVING AGAIN, MY CAR WHICH HAS A MANUAL TRANSMISSION WOULD NOT SHIFT FROM NEUTRAL INTO 1ST GEAR (OR ANY GEAR). I WAS STOPPED AND UNABLE TO MOVE WITH TRAFFIC MOVING 50-60 MPH BEHIND ME AND NEXT TO ME. CARS SLAMMED ON BRAKES TO AVOID HITTING ME AND ONE ALMOST HIT ME AFTER SLAMMING ON ITS BREAKS AND TURNING SIDEWAYS. IT WAS ONE OF THE MOST TERRIFYING EXPERIENCES I HAVE EVER ENCOUNTERED. A STATE POLICE OFFICE PULLED UP BEHIND ME AFTER ABOUT 5-10 MINUTES AND WAS ABLE TO PUSH ME TO THE BREAKDOWN LANE. THERE WAS A TERRIBLE BURNING SMELL AND CONSIDERABLE SMOKE FROM UNDER THE CAR WHICH INDICATED A CATASTROPHIC FAILURE OF THE CLUTCH. THE CAR WAS TOWED TO AN AUTO REPAIR SHOP WHERE I LATER LEARNED THE CLUTCH MATERIAL HAD DISINTEGRATED ENTIRELY AND THE FLYWHEEL WAS CRAZED AND BURNED FROM THE EXTREME HEAT. BOTH THE CLUTCH AND FLYWHEEL HAD TO BE REPLACED. THE COST TO REPAIR THE CAR WAS OVER $4000. THE CAR HAD 78,067 MILES ON IT AND PRIOR TO THE CATASTROPHIC FAILURE OF THE CLUTCH THERE WERE ONLY 2 INDICATIONS OF A POTENTIAL CLUTCH PROBLEM WHEN THE TACHOMETER FLUTTERED WHEN SHIFTING INTO HEAR AT ABOUT 300 MILES PRIOR TO THE INCIDENT AND THEN ABOUT 25 MILES PRIOR TO THE INCIDENT, INDICATING TO ME THAT THE CLUTCH WAS STARTING TO SLIP. OTHER THAN THAT, THERE WERE NO WARNING LIGHTS OR OTHER INDICATIONS OF A PROBLEM.  THE CAR IS ROUTINELY SERVICED BY THE DEALER AND WHENEVER THERE IS ANY INDICATION OF A PROBLEM. I DO NOT DRIVE CARS HARD. THIS CAR IS STILL ON ITS FIRST SET OF BRAKES AND ONLY ITS SECOND SET OF TIRES. I HAVE DRIVEN MANUAL SHIFT CARS FOR MANY YEARS AND KNOW THE SYMPTOMS OF A FAILING CLUTCH. I CONSIDER THE NEAR CATASTROPHE THAT I EXPERIENCED THE RESULT OF A MAJOR DEFECT IN EITHER THE CLUTCH OR THE WARNING MECHANISM.","products":[{"type":"Vehicle","productYear":"2012","productMake":"MINI","productModel":"COOPER COUNTRYMAN","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":10744546,"manufacturer":"BMW of North America, LLC","crash":true,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/14/2015","dateComplaintFiled":"07/29/2015","vin":"","components":"ENGINE","summary":"TL* THE CONTACT OWNED A 2012 MINI COOPER. WHILE DRIVING APPROXIMATELY 20 MPH, THE CONTACT CRASHED INTO THE PRECEDING VEHICLE AFTER IT STOPPED WITHOUT WARNING. THE VEHICLE WAS MERGED INTO A PARKING LOT, WHERE THE CONTACT NOTICED SOME MINOR DAMAGE TO THE FRONT OF THE VEHICLE AND SMOKE APPEARED UNDER THE HOOD AS A FIRE STARTED. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE VEHICLE WAS DESTROYED. THERE WERE NO INJURIES. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 66,000. THE VIN WAS NOT AVAILABLE.","products":[{"type":"Vehicle","productYear":"2012","productMake":"MINI","productModel":"COOPER","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":10735421,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/20/2014","dateComplaintFiled":"07/21/2015","vin":"WMWZG3C56CT","components":"ENGINE","summary":"CHECK ENGINE LIGHT CAME ON. CAUSE: HEATING FAULT CODE IN DIAGNOSIS(THERMOSTAT ACTIVATION). THERMOSTAT, HOUSING , AND ADAPTER REPLACED. REMOVED AND REPLACED COOLANT, CHECKED COOLING SYSTEM FOR LEAKS.     06/17/2015 CHECK ENGINE LIGHT HAS COME ON AGAIN, AND AFTER TAKING TO DEALERSHIP IT APPEARS TO BE THE THERMOSTAT AGAIN.","products":[{"type":"Vehicle","productYear":"2012","productMake":"MINI","productModel":"COOPER","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":10692235,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/15/2014","dateComplaintFiled":"03/05/2015","vin":"WMWSU3C55CT","components":"SERVICE BRAKES","summary":"TL*THE CONTACT OWNS A 2012 MINI COOPER. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THERE WAS A HISSING NOISE. THE VEHICLE WAS TAKEN TO A DEALER WHO STATED THAT IT WAS DUE TO SALT AND SHOULD GO AWAY OVER TIME. HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN TO ANOTHER DEALER. THE TECHNICIAN DIAGNOSED THAT THE BRAKE PADS AND ROTORS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN BUT THE CURRENT MILEAGE WAS 18,954.","products":[{"type":"Vehicle","productYear":"2012","productMake":"MINI","productModel":"COOPER","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":10681435,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/05/2015","dateComplaintFiled":"02/05/2015","vin":"WMWZC5C56CW","components":"POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM","summary":"ENGINE LIGHT CAME ON SO I WENT IN FOR A DIAGNOSTIC. I LIVE 2.5 HOURS FROM A MINI SERVICE CENTER. THE DIAGNOSTIC AT AUTOZONE JUST LISTED A BUNCH OF MISFIRES AND NOTHING ELSE. THAT EXPLAINED THE HARSH SOUNDING START AND SPUTTERING. AS DAYS HAVE GONE BY, CAR WILL LOSE POWER IN THE MIDDLE OF TRAFFIC, STRUGGLE UP HILLS, FAIL TO MAINTAIN SPEED LIMIT, AND STRUGGLE TO START IN THE MORNING. ALL THESE EVENTS HAVE OCCURRED LESS THAN A MONTH AFTER BEING SERVICED AT SEATTLE MINI. I'M SURE I'M UNDER WARRANTY, BUT I'M NOT HAPPY ABOUT HAVING TO DRIVE 2.5 HOURS IF I CAN MAKE IT THERE, FOR SOMETHING THEY SEEM TO HAVE BEEN HAVING COMPLAINTS ABOUT.   *TR","products":[{"type":"Vehicle","productYear":"2012","productMake":"MINI","productModel":"COOPER COUNTRYMAN","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":10676175,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/15/2015","dateComplaintFiled":"01/17/2015","vin":"","components":"ELECTRICAL SYSTEM","summary":"STARTED CAR, RED SERVICE ICON ON DASH ALTERNATING WITH DRIVER DOOR OPEN ICON.  THIS WAS A LOSS OF INTERIOR LIGHTS, SIGNAL LIGHTS, BRAKE LIGHTS, HAZARD LIGHTS, WINDOW UP/DOWN CONTROLS, AND DOOR LOCK FUNCTIONS. CAR OTHERWISE OPERATED NORMALLY.   THIS MALFUNCTION REQUIRES DEALER ONLY REPAIR.         *TR","products":[{"type":"Vehicle","productYear":"2012","productMake":"MINI","productModel":"COOPER","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":10633032,"manufacturer":"BMW of North America, LLC","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/19/2014","dateComplaintFiled":"09/14/2014","vin":"","components":"STRUCTURE,WHEELS,ENGINE","summary":"OUR 2012 MINI COOPER COUNTRYMAN WAS PARKED IN PARKING GARAGE.  WITHIN MINUTES OF SHUTTING IT OFF THE ENGINE CAUGHT ON FIRE WHICH SPREAD QUICKLY.  THE CAR WAS COMPLETELY DESTROYED.  OTHER CARS NEXT TO IT WERE AFFECTED AND THE FLOOR OF THE PARKING GARAGE WAS CLOSED DUE TO DAMAGES.  THIS IS VERY SERIOUS AND DANGEROUS.  *TR","products":[{"type":"Vehicle","productYear":"2012","productMake":"MINI","productModel":"COOPER COUNTRYMAN","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":10631375,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/28/2013","dateComplaintFiled":"09/07/2014","vin":"WMWZC3C55CW","components":"SEAT BELTS","summary":"RIGHT AND LEFT SEATBELT A JAMMED. WILL NOT RELEASE. THIS WAS REPAIRED AND THIS HAPPENED AGAIN ON MAY 14, 2014.   *TR","products":[{"type":"Vehicle","productYear":"2012","productMake":"MINI","productModel":"COOPER","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":10565652,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/12/2013","dateComplaintFiled":"02/24/2014","vin":"WMWZC3C54CW","components":"POWER TRAIN","summary":"2012 MINI COOPER COUNTRYMAN MANUAL TRANSMISSION. LIVE IN A MOUNTAINOUS REGION IN COLORADO. NOTICED A PECULIAR SMELL COMING FROM THE CAR AFTER BEING STUCK IN HEAVY TRAFFIC.  HAD THE CAR SERVICED AND THEY SAID EVERYTHING WAS GOOD TO GO. FEW DAYS LATER WHEN ON VACATION DRIVING THROUGH NEVADA, THE CLUTCH COMPLETELY GAVE OUT & LEFT US STRANDED FROM 8:30 AT NIGHT UNTIL 2:30 IN THE MORNING BEFORE THE TOW TRUCK COULD GET TO US. DEALER VERIFIED THAT THE CLUTCH WAS INOPERABLE AND REPLACED THE CLUTCH DISK, FLYWHEEL, AND PRESSURE PLATE UNDER WARRANTY.  MANAGER SAID THIS HAS BEEN AN ISSUE THEY HAVE SEEN A FEW TIMES PREVIOUSLY.  NOW, 12,000 MILES (41,000 TOTAL)  AND 6 MONTHS LATER, THE SAME THING AS HAPPENED. BUT NOW, MINI IS SAYING THAT IT'S \"DRIVER ERROR\" OR \"WEAR AND TEAR\" AND NOT COVERED.  DEALER SERVICE MANAGER STILL ACKNOWLEDGES THAT THIS IS A PROBLEM FOR THE REGION WE LIVE IN. HOWEVER, I AM EXPECTED TO COME UP WITH $3,000 TO FIX THIS PLUS KEEP PAYING A NEW CAR PAYMENT. I HAVE DRIVEN MANUAL TRANSMISSION CARS/TRUCKS/MOTORCYCLES/SPORTS CARS FOR 35 YEARS AND NEVER HAD A PROBLEM WITH A CLUTCH GOING OUT ON ME BEFORE. THIS IS MY 3RD MINI, AND IT WILL BE THE LAST I WILL EVER OWN, I CAN'T WAIT TO GET RID OF IT. MINI HAS HAD ENOUGH TROUBLE WITH THIS THAT THEY CHANGED THE CLUTCH IN THE 2013 MODELS. EXTREMELY UPSET WITH THEM AS A COMPANY THAT THEY CAN'T STAND BEHIND THEIR PRODUCT AND FESS UP THAT THEY DIDN'T PUT A CLUTCH IN A CAR THAT WAS APPROPRIATE TO HANDLE THE WEIGHT OF THE VEHICLE.  DON'T BUY ONE UNLESS YOU LIVE IN THE FLATLANDS AND DON'T HAVE TO DEAL WITH TRAFFIC!  *TR","products":[{"type":"Vehicle","productYear":"2012","productMake":"MINI","productModel":"COOPER","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":10556456,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2013","dateComplaintFiled":"12/18/2013","vin":"WMWZC3C53CW","components":"POWER TRAIN","summary":"ELECTRONIC FUEL PUMP FAILED TWICE WITHIN A YEAR.  MANUAL TRANSMISSION - CLUTCH DOES NOT ENGAGE GEARS PROPERLY. FRICTION POINT IS VAGUE AND UNENGAGING. GEAR SLIPS. REQUIRES EXCEEDINGLY HIGH REV. COUNTS/GAS TO ENGAGE IN GEAR PROPERLY. CAR STALLS MORE THAN NORMAL/OFTEN. OVERALL FUEL INJECTION/ECU MAPPING/CLUTCH ISSUES ARE EVIDENTLY AND REPEATS TO BE PROBLEM AREAS DESPITE PARTS REPLACEMENT AND ADJUSTMENT (ECU RE-MAP). FROM THE OWNER'S EXPERIENCE, THE CAR STOPPED ACCELERATING ON THE FREEWAY DUE TO FUEL PUMP FAILURES (TWICE) THUS CREATING ROAD HAZARD FOR FELLOW DRIVERS ON THE FREEWAY AT HIGH SPEED AS WELL AS MY OWN PERSONAL SAFETY. ALSO, DUE TO STALLING ISSUES OFF THE LINE, ENTERING FREEWAY AFTER METER-SIGNAL IS ALSO DANGEROUS IN MULTIPLE OCCASIONS CREATING POTENTIAL THREAT TO SAFETY.    MANUFACTURER NEED TO ADDRESS BROAD ISSUE OF FUEL SYSTEM/POWERTRAIN/CLUTCH BEFORE ANYONE GETS SERIOUS HURT OR INJURED TO SUDDEN IMMOBILITY/STALLS. IN PARTICULAR, THE CLUTCH IN MANUAL TRANSMISSION IS SO BAD THAT IT DOES NOT FULFILL THE INTENDED FUNCTION OF ENGAGING GEARS.  *TR","products":[{"type":"Vehicle","productYear":"2012","productMake":"MINI","productModel":"COOPER","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":10551014,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/14/2013","dateComplaintFiled":"11/05/2013","vin":"WMWZF3C59CT","components":"ELECTRICAL SYSTEM,ENGINE","summary":"PURCHASED A CERTIFIED PRE-OWNED MINI NEXT 2012 CLUBMAN 6-SPEED WITH 6,498 MILES ON IT 08/2013.  * 10/14/2013 AROUND 9K MILES LOST POWER ON THE HIGHWAY AND WENT INTO LIMP MODE, MANEUVERED TO SIDE OF HIGHWAY AND CALLED ROADSIDE ASSISTANCE. TOWED CAR IN TO DEALER WHO REPLACED 4 SPARK PLUGS SAID ALL WAS OK.   * 10/17/2013 I PICK THE CAR UP, GET 3 MILES FROM DEALER ON INTERSTATE AND THE CAR DOES IT AGAIN SO I MANEUVERED OFF THE CLOSEST EXIT AND CALLED ROADSIDE ASSISTANCE. TOWED BACK INTO DEALER AND THEY KEPT CAR UNTIL 26TH. THEY SAID THE DME WAS BAD AND REPLACED IT AND 4 FUEL INJECTORS.   * 10/30/2013 CAR DID IT AGAIN AND I DROVE HOME IN LIMP MODE, CAR WAS SHAKING AND SOUNDED LIKE A 1970 VW BEETLE, NEARLY DIED AT EVERY IDLE, ROUGH, ACCELERATION AND I CALLED ROADSIDE ASSISTANCE AND THEY HAD CAR TOWED FROM MY DRIVEWAY BACK TO DEALER.   *11/5/2013 DEALER STILL HAS CAR.  *TR","products":[{"type":"Vehicle","productYear":"2012","productMake":"MINI","productModel":"COOPER","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":10547092,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/07/2013","dateComplaintFiled":"10/07/2013","vin":"WMWZB3C59CW","components":"VISIBILITY/WIPER","summary":"VEHICLE HAS NON-HEATED SIDE MIRRORS.  AT TEMPERATURES BELOW 60F THEY FOG OVER OR ICE OVER WHEN COLDER.  VISIBILITY IS LITERALLY ZERO ON BOTH SIDES OF THE CAR.  *TR","products":[{"type":"Vehicle","productYear":"2012","productMake":"MINI","productModel":"COOPER COUNTRYMAN","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":10531628,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/13/2013","dateComplaintFiled":"07/24/2013","vin":"WMWZC3C58CW","components":"SEAT BELTS","summary":"TL* THE CONTACT OWNS A 2012 MINI COOPER COUNTRYMAN. THE CONTACT STATED THAT THE SEAT BELT ALARM WOULD SOUND WHEN NO ONE WAS OCCUPYING THE PASSENGER'S SEAT. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND THE DEALER STATED THAT THE FAILURE WAS NORMAL. THE DEALER DID NOT REQUIRE ANY REPAIRS TO THE VEHICLE. THE CONTACT DID NOT CALL THE MANUFACTURER. THE FAILURE MILEAGE WAS 9,000.","products":[{"type":"Vehicle","productYear":"2012","productMake":"MINI","productModel":"COOPER COUNTRYMAN","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":10522518,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/08/2013","dateComplaintFiled":"06/30/2013","vin":"WMWZB3C5XCW","components":"STEERING,SEAT BELTS","summary":"I PURCHASED THE 2012 MINI NEW AND TOOK DELIVERY 12/20/2013. THE FIRST ISSUE INVOLVED THE SEAT BELT WARNING LIGHT AND ALARM. AFTER DRIVING THE CAR FOR ABOUT 10 MINUTES THE FASTEN SEAT BELT WARNING LIGHT CAME ON ALONG WITH THE AUDIBLE ALARM. THE SEAT BELT WAS SECURELY FASTENED, I HAD NO PASSENGERS AND THERE WAS NOTHING ON THE PASSENGER SEAT. I PULLED OVER AGAIN, TURNED THE ENGINE OFF, TOOK THE KEY OUT OF THE IGNITION, AND UNFASTENED THE SEAT BELT. AFTER 5 MINUTES I FASTENED THE SEAT BELT AND RESTARTED THE CAR. THE WARNING RESUMED IMMEDIATELY AND CONTINUED FOR THE ENTIRE 1 HOUR DRIVE HOME. I CALLED THE SERVICE DEPARTMENT. THE SERVICE MANAGER DISMISSED MY CONCERN AND INSISTED THERE MUST BE A HEAVY PURSE OR GROCERY BAG ON THE SEAT. THIS ISSUE CONTINUES.    THE 2ND PROBLEM WAS STEERING FAILURE. ONE MORNING I WAS UNABLE TO TURN THE WHEELS TO LEAVE MY DRIVEWAY. THE CAR WAS RUNNING. I TURNED THE ENGINE OFF, WAITED A FEW MINUTES AND TRIED AGAIN.I CALLED THE SERVICE DEPARTMENT AND REPORTED THE PROBLEM. THE SERVICE MANAGER SAID HE HAD SPOKEN TO HIS \"TOP MECHANICS\" AND NONE OF THEM COULD THINK OF A SINGLE THING THAT WOULD CAUSE THE PROBLEM. HE INSISTED IT WAS DRIVER ERROR: I HAD STALLED THE CAR, THE PARKING BRAKE WAS ON, OR THERE WAS SOMETHING UNDER THE CAR PREVENTING THE WHEELS FROM TURNING. NO, NO AND NO. THE ISSUE APPARENTLY FIXED ITSELF LATER THAT DAY.    I BROUGHT THE CAR IN FOR A CHECK OF THESE PROBLEMS. THE SCAN INDICATED A FAULTY POWER STEERING MODULE. THE FOREMAN OF THE SERVICE DEPT TOLD ME THIS WAS A FREQUENT PROBLEM IN THE 2011 MODELS. THEY SAID THERE WAS NOTHING WRONG WITH THE SEAT BELT SYSTEM. THE PROBLEM PERSISTS TO THIS DAY INTERMITTENTLY. THE LAST TIME I SPOKE TO THE SERVICE MANAGER HE TOLD ME TO TAKE A PHOTO OF THE INFORMATION DISPLAY THE NEXT TIME IT HAPPENED TO \"PROVE THAT THE CAR IS RUNNING WHEN THE WARNING LIGHT COMES ON\" - HE WANTS TO SEE THE SPEEDOMETER.  *TR","products":[{"type":"Vehicle","productYear":"2012","productMake":"MINI","productModel":"COOPER COUNTRYMAN","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":10515901,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/15/2012","dateComplaintFiled":"06/09/2013","vin":"WMWZC5C54CW","components":"POWER TRAIN","summary":"FROM THE VERY BEGINNING, I HAVE HAD DIFFICULTY WITH MY 2012 COUNTRYMAN ALL4 S CLUTCH.  THE CAR SIMPLY WILL NOT GO UP HILLS. LIVING IN THE MOUNTAIN WEST, THIS IS A BIG PROBLEM.  I HAVE BEEN IN MULTIPLE SITUATIONS WHERE THE CAR WILL NOT ENGAGE, RESULTING IN STALLING AND A BURNING CLUTCH.  I'VE HAD TO STOP AND MOTION FOR PEOPLE TO GO AROUND ME TO AVOID ROLLING BACK INTO THEM.  I TOOK IT IN TWICE SHORTLY AFTER PURCHASING AND WAS TOLD THERE WAS NOTHING WRONG WITH THE CAR.  NOT SURPRISINGLY, AT 9,500 MILES, MY CLUTCH COMPLETELY BURNED OUT 200 MILES FROM HOME.  AT FIRST, MINI SAID MY WARRANTY WOULD NOT COVER AND TRIED TO CHARGE ME ~$3,000, BUT AFTER COMPLAINING, THEY AGREED TO COVER 75%.  THEY TOLD ME THE NEW CLUTCH IS UPGRADED/IMPROVED; HOWEVER, I STILL HAVE THE SAME ISSUES ON HILLS AND HAVE TO AVOID THEM, OR TAKE OUR OTHER CAR IF DRIVING INTO THE MOUNTAINS.  THIS IS A WELL-KNOWN PROBLEM WITH THESE CARS AS CITED ON MULTIPLE AUTO REVIEW SITES.  I RECENTLY ASKED MINI TO BUY-BACK MY COUNTRYMAN BECAUSE OF ALL OF THE CLUTCH PROBLEMS, AND BECAUSE IT'S TOO DANGEROUS TO DRIVE ANYWHERE THERE IS A HILL (EVEN A SMALL ONE).  THE ANSWER WAS SIMPLY \"NO\".  I AM FRUSTRATED AND FED UP WITH THE LACK OF CONCERN BY MINI...THEY KNOW THIS IS A PROBLEM AND ARE DOING NOTHING TO RECTIFY THE SITUATION.  I CANNOT KEEP THIS CAR, BUT CERTAINLY DO NOT WANT TO SELL TO AN UNSUSPECTING INDIVIDUAL.  *TR","products":[{"type":"Vehicle","productYear":"2012","productMake":"MINI","productModel":"COOPER COUNTRYMAN","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":10510079,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/24/2013","dateComplaintFiled":"05/02/2013","vin":"WMWZB3C52CW","components":"FUEL SYSTEM, GASOLINE","summary":"2012 MINI COOPER. CONSUMER WRITES IN REGARDS TO A FAULTY SENSOR AND FUEL PUMP IN VEHICLE.  *SMD  THE CONSUMER STATED THE VEHICLE STOPPED DEAD IN THE MIDDLE OF A VERY BUSY HIGHWAY ON AN INCLINE HILL. THE DEALER INFORMED THE CONSUMER THERE WAS A PROBLEM WITH THE DELIVERY OF FUEL TO THE GAS TANK AND THE VEHICLE HAD SIMPLY RUN OUT OF GAS. HOWEVER, THE FUEL GAUGE SHOWED THERE WAS AN ADEQUATE AMOUNT OF GAS.","products":[{"type":"Vehicle","productYear":"2012","productMake":"MINI","productModel":"COOPER COUNTRYMAN","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":10502715,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/02/2013","dateComplaintFiled":"03/13/2013","vin":"WMWZC3C54CW","components":"ELECTRICAL SYSTEM,ENGINE","summary":"ONLY RUN 12000 MILE LESS THAN YEAR     THERE IS  RATTLE SOUND ON SPEEDOMETER\"  SPECIALLY NAVIGATION SCREEN.  THEY TRY FIX  THE PROBLEM, AND TELL ME , THEY CAN NOT FIX, BECAUSE IT COMING FROM SPEEDOMETER.  AND PRINT  OUR ONE PIECE PAPER, WHICH IS  MINI OFFICIAL PAPER AS BELOW\"    SUBJECT: BUZZING NOISE FROM SPEEDOMETER  SITUATION: WHEN THE VEHICLE IS DECELERATION THE CUSTOMER MIGHT EXPERIENCE A BUZZING NOISE FORM THE SPEEDOMETER, WHEN SPEEDOMETER NEEDLE IS BETWEEN 0 AND 12 MILES PER HOUR.    GENERAL INFORMATION: THIS IS NORMAL OPERATION????.  WHAT?? NORMAL? THIS SOUND MAKE ME CRAZY, SAME SOUND EVERYTIME I RUN.      I WAS TALK TO MINI TEC PERSON, MANY PEOPLE COMPLAIN ABOUT THIS PROBLEM, BUT  MINI U.S.A  DON;T RECALL ANYTHING.  THEY SHOULD RECALL FOR THIS PROBLEM, SINCE THEY AGREE THERE IS NOISE FORM SPEEDOMETER\" I HAVE PRINTED PAPER FROM MINI.    ALSO THERE IS NOISE INSIDE OF CAR, THEY ALREADY FIX THE DASHBOARD, AND ,SIDE DOOR NOISE.   *TR","products":[{"type":"Vehicle","productYear":"2012","productMake":"MINI","productModel":"COOPER COUNTRYMAN","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":10491920,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/08/2013","dateComplaintFiled":"01/08/2013","vin":"WMWZC5C50CW","components":"POWER TRAIN,ENGINE","summary":"THE DRIVER SIDE WINDOW MOTOR DIED AND NEEDED TO BE REPLACED.  THE TRANSFER CASE AND DRIVE SHAFT BOTH NEEDED TO BE REPLACED AFTER ONLY 14000 MILES ON A 2012 VEHICLE.  THE VEHICLE HAS BEEN MAKING A TERRIBLE GRINDING NOISE AND RUSTING OUT FROM THE AXLES BUT WAS TOLD IT WAS SAFE TO DRIVE UNTIL THEY COULD FIT ME IN FOR AN APPOINTMENT.  THE GRINDING CONTINUOUSLY GOT WORSE UNTIL WHEN THEY TOOK IN THE CAR TODAY REALIZED THE PROBLEM WAS MUCH WORSE THAN ANTICIPATED.  IT SEEMS I AM NOT THE FIRST INDIVIDUAL TO HAVE SUCH A PROBLEM WITH THE VEHICLE AS WELL.  *TR","products":[{"type":"Vehicle","productYear":"2012","productMake":"MINI","productModel":"COOPER COUNTRYMAN","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":10485016,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/16/2012","dateComplaintFiled":"11/17/2012","vin":"","components":"POWER TRAIN,ENGINE","summary":"ON A 2012 MINI COUNTRYMAN S ALL4 WITH MANUAL TRANSMISSION, STARTING AT 15500 MILES ON THE CAR, BEGAN NOTICING ODD RESPONSE TO THE THROTTLE WHEN ACCELERATING ON THE HIGHWAY. THE CLUTCH WOULD ENGAGE AND ENGINE INCREASE REVS (200-400 RPM) TO ACCELERATE WHILE NOT DEPRESSING THE CLUTCH PEDAL. THIS WORSENED OVER THE NEXT 500 MILES UNTIL THE RPM DIFFERENCE WAS 2000-4000 RPM. FINALLY, THE CLUTCH GAVE COMPLETELY, WITH SMOKE BILLOWING FROM THE HOOD AND OBVIOUS SMELL OF BURNT PLATE, EVEN THOUGH I HAD NOT ENGAGED THE PEDAL WHILE TRAVELING ON THE HIGHWAY IN HIGH GEAR. AFTER ALLOWING THE CAR TO REST DURING THE DAY, I MANAGED TO GET MOVING FOR 1/4 MILE BEFORE STOPPING AT A LIGHT. UPON TAKEOFF, THE CAR SHUDDERED VIOLENTLY, AND THEN DISENGAGED FROM 1ST GEAR AND WOULD NOT RE-ENGAGE. HAD THE VEHICLE TOWED TO DEALER FOR REPLACEMENT. *TR","products":[{"type":"Vehicle","productYear":"2012","productMake":"MINI","productModel":"COOPER COUNTRYMAN","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":10480697,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/07/2012","dateComplaintFiled":"10/16/2012","vin":"WMWZC3C59CW","components":"FUEL/PROPULSION SYSTEM","summary":"TL* THE CONTACT OWNS NA 2012 MINI COOPER S COUNTRYMAN. THE CONTACT STATED THAT WHILE DRIVING 65MPH THE VEHICLE STALLED THE ENGINE LIGHT ILLUMINATED BEFORE THE FAILURE OCCURRED. THE CONTACT WAS ABLE TO MERGE ONTO THE SHOULDER OF THE ROAD. THE VEHICLE WAS TOWED TO THE DEALER WHO DIAGNOSE THAT THE GAS SETTING AND FUEL PUMP WERE DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 2,821.","products":[{"type":"Vehicle","productYear":"2012","productMake":"MINI","productModel":"COOPER","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":10471676,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/06/2012","dateComplaintFiled":"08/21/2012","vin":"WMW2C3C51CW","components":"ENGINE","summary":"ON 3/6/12 (VEHICLE MILEAGE 4,743) MY WIFE AND KIDS WERE DRIVING IN OUR 2012 MINI COUNTRYMAN S AND THE ENGINE SUDDENLY WENT INTO LIMP MODE WITH REDUCED POWER ON THE FREEWAY AND NEEDED TO BE TOWED TO THE DEALER. THE ENGINE COMPUTER WAS RESET AND THE VEHICLE WAS RETURNED TO US. ON 5/15/12 (VEHICLE MILEAGE 9,318) THE SAME ISSUE OCCURRED AND THE CAR AGAIN WAS TOWED TO THE DEALER FOR THE REPLACEMENT OF THE VALVTRONIC ACUTATOR. ON 7/27/12 (VEHICLE MILEAGE 13,140) THE SAME ISSUE HAPPENED AGAIN (ENGINE WENT INTO LIMP MODE WITH LOSS OF POWER AND MY WIFE AND KIDS WERE STRANDED ON THE FREEWAY 100 MILES FROM THE DEALER. THE CAR WAS TOWED TO THE DEALER AND THE VEHICLES COMPUTER WAS RESET. I REPORTED THESE SERIES OF INCIDENTS TO MINI USA CUSTOMER CARE AS I DO NOT BELIEVE THE VEHICLE IS SAFE TO OPERATE FOR FEAR OF HAVING MY WIFE AND KIDS STRANDED AGAIN AND HAVE REQUESTED A REPLACEMENT VEHICLE OR REFUND.  *TR","products":[{"type":"Vehicle","productYear":"2012","productMake":"MINI","productModel":"COOPER COUNTRYMAN","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":10468763,"manufacturer":"BMW of North America, LLC","crash":true,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/28/2012","dateComplaintFiled":"08/01/2012","vin":"WMWZB3C52CW","components":"ELECTRICAL SYSTEM,AIR BAGS,ENGINE","summary":"MY MINI WAS STOPPED AT A TRAFFIC LIGHT BEHIND A TOYOTA 4 RUNNER WHEN I WAS STRUCK FROM THE BACK BY A CARELESS DRIVER IN A MIDSIZE SEDAN WHO HAD FAILED TO SEE THE CARS IN FRONT OF HER STOPPED AT A RED LIGHT. THE DAMAGE DONE TO BOTH THE CAR THAT STRUCK MINE FROM BEHIND AS WELL AS THE DAMAGE DONE TO THE 4 RUNNER WERE MINIMAL BY COMPARISON. THE MINI INCURRED IRREPARABLE DAMAGE TO THE FRONT END OF THE CAR. MY CONCERN IS THAT THE AIRBAGS NEVER DEPLOYED AND THE DRIVER OF THE 4 RUNNER PULLED ME OUT OF THE CAR DUE TO FIRE HE SAW COMING FROM UNDER THE ENGINE OF THE MINI, BEFORE LONG THE WHOLE FRONT END WAS ENGULFED IN FLAMES. THE CAR WAS DECLARED A TOTAL LOSS. SHOULD THE VEHICLE HAVE CAUGHT ON FIRE? SHOULDN'T THE AIRBAGS HAVE DEPLOYED WITH THE GRAVITY OF THE DAMAGE?  *TR","products":[{"type":"Vehicle","productYear":"2012","productMake":"MINI","productModel":"COOPER COUNTRYMAN","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":10450052,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/28/2012","dateComplaintFiled":"03/02/2012","vin":"WMWZP3C58CT","components":"ENGINE AND ENGINE COOLING","summary":"TL* THE CONTACT OWNS A 2012 MINI COOPER S. THE CONTACT STATED THAT THE TURBO CHARGER WAS NOT PROPERLY SHIELDED AND THE HOOD DID NOT HAVE ANY INSULATION. AS A RESULT, THE HOOD WOULD BECOME EXTREMELY HOT. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO REFERRED THE CONTACT TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 22.  UPDATED 03/14/12*BF  THE CONSUMER STATED THE DEALER PROVIDED ADDITIONAL HEAT SHIELDS. HOWEVER, IT DID NOT COMPLETELY CORRECT THE PROBLEM. UPDATED 05/10/10","products":[{"type":"Vehicle","productYear":"2012","productMake":"MINI","productModel":"COOPER","manufacturer":"BMW of North America, LLC"}]}]}