{"count":107,"message":"Results returned successfully","results":[{"odiNumber":11726463,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/11/2025","dateComplaintFiled":"03/23/2026","vin":"5N1AZ2MG2HN","components":"SEAT BELTS","summary":"When going over a curb, the passenger rear seat belt disengaged and pulled the forward facing car seat up to the side.","products":[{"type":"Vehicle","productYear":"2017","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11724930,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/17/2026","dateComplaintFiled":"03/17/2026","vin":"5n1az2mh7hn","components":"FORWARD COLLISION AVOIDANCE","summary":"The forward looking sonar sensor turns off after the first 2 miles, which in turn deactivates the adaptive cruise control and the automatic emergency braking system. I have learned that this is a widespread problem on many Nissans, including the Rogue and Murano. The dealership said it was recalled on the Rogue, but not on the Murano, so it would cost thousands to replace.","products":[{"type":"Vehicle","productYear":"2017","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11719246,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/16/2026","dateComplaintFiled":"02/19/2026","vin":"5N1AZ2MHXHN","components":"ELECTRICAL SYSTEM,SEAT BELTS,SEATS","summary":"Technical Incident Report: Electrical Component Failure Reference: Technical Service Bulletin NTB19-004 Part Number: 873D6-5AA6A (Control Unit/Actuator) Incident Overview On 2/16/26, the vehicle was being operated by the primary driver when a suspected electrical failure occurred. Upon subsequent inspection, the 873D6-5AA6A control unit and its associated wiring harness were found to be severely compromised by thermal damage. Detailed Observations: Thermal Damage: The control unit housing showed significant melting. Residual smoke was present during the inspection, indicating a high-temperature event caused by a short circuit or component failure. Harness Integrity: The wiring harness insulation was melted and charred. Due to the extreme heat, the plastic connector had become brittle and lost all structural integrity. Component Failure: During the attempt to disconnect the unit for safety inspection, the connector shattered, leaving the internal wiring of the harness exposed. Documentation: High-resolution photographs have been captured to document the state of the melted housing, the shattered connector, and the exposed wiring.","products":[{"type":"Vehicle","productYear":"2017","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11715751,"manufacturer":"Nissan North America, Inc.","crash":true,"fire":false,"numberOfInjuries":2,"numberOfDeaths":0,"dateOfIncident":"02/03/2026","dateComplaintFiled":"02/05/2026","vin":"5N1AZ2MH8HN","components":"TRACTION CONTROL SYSTEM","summary":"The contact owns a 2017 Nissan Murano. The contact stated that with the traction control feature deactivated and while driving up the snowy and icy inclined gravel drive way, the traction control light suddenly began to flash off and on, the vehicle stopped accelerating and began to slide backwards and off the gravel driveway, down a 30-foot embankment, rolling over several times and landing on the passenger side. During the incident, the driver sustained a left wrist injury and the front seat passenger sustained bruising of both legs and the right shoulder. No medical treatment was immediately required. The vehicle was later towed away. The cause of the failure was not yet determined. The manufacturer was notified of the failure. The local dealer was not contacted. The contact was informed that the VIN was not included in the NHTSA Campaign Number: 19V807000(SERVICE BRAKES, HYDRAULIC). The contact indicated that the vehicle had experienced the same failure listed in the recall. The failure mileage was 120,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11700472,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/05/2025","dateComplaintFiled":"11/19/2025","vin":"5N1AZ2MG6HN","components":"POWER TRAIN","summary":"Have noticed when turning a corner vehicle has some slight jerking motions before it picks up speed. Vehicle also has a whining/humming sound that it\u2019s making somewhere in the transmission (CVT). I haven\u2019t ever received a recall or CVT extended warranty about this vehicle before but I received this warranty in the mail last week 11-12-25..This warranty would have covered my problems with the vehicle but I was told it expired last year.. Why send it to me this year and it\u2019s useless","products":[{"type":"Vehicle","productYear":"2017","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11698865,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/11/2025","dateComplaintFiled":"11/12/2025","vin":"5N1AZ2MG1HN","components":"FUEL/PROPULSION SYSTEM","summary":"My car is stalled when I press on the gas pedal to accelerate. It happens many times and the recent one is yesterday 11/11/2025.","products":[{"type":"Vehicle","productYear":"2017","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11693288,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/08/2025","dateComplaintFiled":"10/14/2025","vin":"5N1AZ2MGXHN","components":"UNKNOWN OR OTHER","summary":"The brake fluid continues to leak the CVT affected therefore the car only drives backwards. It has under 70,000 miles. It completely stopped while driving in the middle of traffic. I had to have it towed. There was no notice of this issue prior to this incident.","products":[{"type":"Vehicle","productYear":"2017","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11675904,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/18/2025","dateComplaintFiled":"07/24/2025","vin":"5N1AZ2MH6HN","components":"POWER TRAIN","summary":"Transmission randomly at the blue stopped. The car has a CVT engine and I see that there\u2019s a recall on it. I also received a letter in the mail stating that there was a recall.","products":[{"type":"Vehicle","productYear":"2017","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11657453,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/17/2025","dateComplaintFiled":"04/29/2025","vin":"5N1AZ2MGXHN","components":"ELECTRICAL SYSTEM","summary":"MY TRUCK AIR CONDITION STOPPED WORKING. I TOOK IT TO NISSAN AND THEY INFORMED ME THAT THE WIRE HARNESS HAD GONE BAD. THEY ALSO INFORMED ME THAT THIS COULD CAUSE THE CAR TO CATCH FIRE WHILE DRIVING, STALL AND POSSIBLY THE HEAD LIGHTS DIM WHILE DRIVING. I HAVE EXPERIENCED THR DIM LIGHTS AND STALLING. I FEEL THESE ARE SAFETY ISSUES. IT HAS NOT BEEN INSPECTED BY THE MANUFACTER, POLICE OR INSURANCE. I CURRENTLY HAVE NO CHECK ENGIN LIGHTS ON SO THERE WAS NO WARNING.","products":[{"type":"Vehicle","productYear":"2017","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11653892,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/02/2025","dateComplaintFiled":"04/10/2025","vin":"5N1AZ2MH9HN","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"Rear lift-gate failed to latch. Paid for assessment and repair in August 2024. I was told it could occur again that there is hatch issue with this vehicle. Eight months later, the rear lift-gate failed to latch again. I took it back to the dealership. While driving, it is unsafe as the warning lights are flashing on the dash and an alarm is screeching for the entirety of the trip. You cannot safely drive a vehicle when the door will not latch. After inspection of the vehicle, they advised to repair the lock assembly($770) though $180 was paid at first assessment . I was told this may not be the final solution to the problem. This time there was no discussion of the hatch issue with this vehicle. Hmmm, there is an online forum for other Nissan owners with the same problem. I never received any warning lamps prior to the issue. The rear lift hatch was working until it wasn't. Thank goodness I was not on a road trip (I have two adult children who live out of state). It is unnerving and unsafe to drive while all of the warning lights and sounds are ON all while your rear door is unable to latch. In my opinion, this is a SAFETY issue. There have been two class action suits on the 2017 Murano. One for foggy headlamps and one for the CVT transmission. I did not join the suits. At the time I was contacted, my headlamps were not foggy, now they are. Knock on wood, I have no issues with my transmission. I can drive safely with foggy headlamps. I can NOT drive safely when my rear door will not latch. There are 3 buttons for this feature (the dash, the rear door, and the glove box). The button in the glove box allows you to turn off the auto lift feature. Even when you turn it off, the door will not latch. In my opinion, there is a faulty design. This should be a RECALL, not a repair. I am long past the days of soccer and basketball tournaments where a rear door gets a workout. It's just me. Having a door close and latch seems fundamental to the safety of a vehicle.","products":[{"type":"Vehicle","productYear":"2017","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11647397,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/10/2025","dateComplaintFiled":"03/10/2025","vin":null,"components":"EXTERIOR LIGHTING","summary":"daytime running lights with no taillights. LED daytime running lights are so bright on newer cars that they light the road enough to drive at night without turning the headlights on. the vehicle is completely invisible and black from behind. the dash lights are on all the time so there is no way for the driver to know they are driving at night with the headlights off. this is true with many auto manufacturers, a simple software update could repair most older vehicles on the road today, make the taillights come on with the daytime running lights, that would take care of the safety issue of drivers who forget to manually turn their headlights on at night. the following news cast explains the issue. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2017","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11643788,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/11/2025","dateComplaintFiled":"02/19/2025","vin":"5N1AZ2MHXHN","components":"POWER TRAIN","summary":"About 1 month ago my car started dragging going up hills. The RPMs were high but the car wouldn't accelerate. On flat surfaces it would not accelerate faster than 40 mph and smoke was coming out of the exhaust. It would not shift gears or accelerate. Firestone had my car for a week but said it could only be fixed by a Nissan dealership because it had to be flashed. I paid a little over $900 to the dealership for them to tell me they don't know why my car won't shift or accelerate correctly. I asked if it was the CVT and they said they didn't know. They put Blue Devil in my engine which helped stop smoke coming out of the engine but it still doesn't shift and RPMs stay high. My son had to take my car to work and when he got on the highway he tried to accelerate to avoid getting hit, and again, my car wouldn't shift but the RPMs stayed high.","products":[{"type":"Vehicle","productYear":"2017","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11612843,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/10/2024","dateComplaintFiled":"09/05/2024","vin":"5N1AZ2MG9HN","components":"STEERING,SERVICE BRAKES","summary":"Car power steering rack liking bad, car has 46k miles This car should be recalled, is got major issues with power steering rack, in which Nissan didn\u2019t do it right do to parts shortage, this is dangerous for my kids this car can burn any second, if you telling me that car at 46 k has a major power steering leek I would never buy this car, we took our car into Nissan they do not want to fix this, they asking $2100 to fix for what Nissan did when they build a car, this has to be on recall list for all Nissan 2017, , local Nissan is ignoring this problem, we will sue , this is a dangerous problem to have on the car, it will catch a fire eventually, start resolving this to avoid law suits. Nissan is recalling more than 56,000 cars because of power-steering hoses that may leak fluid and potentially lead to fires. Nissan North America said the recall affects the 2013-2014 Murano vehicles. The problem stems from the power-steering hose clamp, which may not adequately secure the hose. That could allow the hose to detach and leak power-steering fluid, the company said. Power-steering fluid leaking onto a hot engine or exhaust pipes could cause a fire, Nissan said.","products":[{"type":"Vehicle","productYear":"2017","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11610412,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2024","dateComplaintFiled":"08/23/2024","vin":"5N1AZ2MG9HN","components":"STEERING,SERVICE BRAKES","summary":"This car it was in the garage. I almost never use it only sometimes to go in the store and this cannot happen. The car who passed just 46,000. Steering Rack: Power steering rack and electronic power steering fluid - Power steering is very notchy. Upon inspection of vehicle found power steering rack leaking from the passenger side seal. Recommend replacing rack and bleeding power steering system. The steering wheel is attached to the steering rack by the steering shaft. When the steering wheel is turned, the steering rack interprets the directional input and pushes or pulls the front wheels in the desired direction. The steering rack is secured to the chassis.","products":[{"type":"Vehicle","productYear":"2017","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11563690,"manufacturer":"Nissan North America, Inc.","crash":true,"fire":false,"numberOfInjuries":2,"numberOfDeaths":0,"dateOfIncident":"01/04/2024","dateComplaintFiled":"01/05/2024","vin":"5N1AZ2MH9HN","components":"AIR BAGS,SEAT BELTS,STRUCTURE","summary":"We had an accident on January 4. We were rear ended and pushed it to the vehicle in front of us. The truck that hit us was going about 65 miles an hour. Our vehicle is totaled. No air bags deployed and my seat did not engage.","products":[{"type":"Vehicle","productYear":"2017","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11557609,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/29/2023","dateComplaintFiled":"11/30/2023","vin":"5N1AZ2MH0HN","components":"ELECTRICAL SYSTEM,SEATS","summary":"The seat heating function on my vehicle failed due to electrical components becoming so hot that they melted the control module connector. The issue has been reviewed and confirmed by a Nissan dealership's service department. The service manager stated that he and his team would not plug the control module connector back in without my express direction because they considered it a fire hazard and a safety risk. There was no warning of this failure; the component simply stopped working but remained a fire risk. The only way I learned of the control module melting was after having the dealer's service department diagnose why the feature was no longer working. From the dealer's diagnosis (in writing): \"Driver's climate control seat control module connector melted. Recommend replacing driver's climate control seat control module and driver's front seat harness. Left driver's front climate control seat control module connector unplugged to prevent further issues with system.\" It is unknown when the component melted. The problem was diagnosed by a Nissan dealership's service department on 29 November 2023.","products":[{"type":"Vehicle","productYear":"2017","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11547920,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/30/2023","dateComplaintFiled":"10/03/2023","vin":"5N1AZ2MGXHN","components":"VISIBILITY","summary":"The contact owns a 2017 Nissan Murano. The contact stated that while the daughter was driving approximately 40 MPH, the glass sunroof suddenly shattered without impact. During the failure, glass shards entered the cabin of the vehicle and projected from the vehicle. No injuries were sustained. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The failure mileage was 50,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11538450,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/08/2023","dateComplaintFiled":"08/14/2023","vin":"5N1AZ2MG7HN","components":"UNKNOWN OR OTHER","summary":"Is the pearl white paint peeling off the car all over I cannot drive it in the rain. The paint falls off. I cannot wash it but paint peels off the car only has 42,000 miles on it. I bought it brand new it started in July I have went to several dealerships and Consumer affairs, and no one seems to help me. It is all over the Internet. This is not due to any warranty. This is a product before it was built. The paint is no good the car is worthless the way it looks I\u2019ve taken very good care of this car. It\u2019s been stored in a garage. I\u2019m the one drives it. There\u2019s nothing else wrong with the car except the paint is coming off when I go down the highway.","products":[{"type":"Vehicle","productYear":"2017","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11530956,"manufacturer":"Nissan North America, Inc.","crash":true,"fire":false,"numberOfInjuries":2,"numberOfDeaths":0,"dateOfIncident":"06/27/2023","dateComplaintFiled":"07/07/2023","vin":"5N1AZ2MH9HN","components":"AIR BAGS,SERVICE BRAKES","summary":"The contact owns a 2017 Nissan Murano. The contact stated that while driving at 30 MPH, while the brake pedal was depressed, it floored, and the vehicle failed to stop. Additionally, another vehicle hit the contact's vehicle on the driver's side; however, the air bags failed to deploy. The contact and her son were injured and received medical attention. A police report was not filed. The vehicle was towed to a repair center. The contact related the failure to NHTSA Campaign Number 19V807000 (Service Brakes, Hydraulics). The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 42,738.","products":[{"type":"Vehicle","productYear":"2017","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11526485,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/10/2023","dateComplaintFiled":"06/12/2023","vin":"5N1AZ2MH3HN","components":"SERVICE BRAKES","summary":"Front Rotors and Brake Pads and Rear Rotors, Calipers replaced at 79,342 miles. Third brake job performed on vehicle. Original owner and brakes still are grinding when driven.","products":[{"type":"Vehicle","productYear":"2017","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11520614,"manufacturer":"Nissan North America, Inc.","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"04/26/2023","dateComplaintFiled":"05/05/2023","vin":"5N1AZ2MH4HN","components":"AIR BAGS,SEAT BELTS","summary":"I was in a broadside collision. The front end of my car collided with the side of another car. I was going approximately 30-35 mph at time of impact. I had my seat belt on. The airbags failed to deploy and seat belt did not lock resulting in being thrown forward and impacting the steering wheel. The car sustained severe frontal damage and is a total loss from the insurance company. The car has been well maintained and was serviced by Nissan exclusively. I had no warning lights on prior to the accident occurring.","products":[{"type":"Vehicle","productYear":"2017","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11519425,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/27/2023","dateComplaintFiled":"04/28/2023","vin":"5N1AZ2MH6HN","components":"UNKNOWN OR OTHER","summary":"Car is a Safety Hazard from October 2022 to current. I have had this car at the Beau Townsend Nissan Dealership Service Center, Vandalia, OH multiple times, about the safety issue of the car slowing down with floor acceleration then shutting off on 4 lane highways just barely escaping severe accidents. Each time dealership isn\u2019t able to fix issue, had me spend $800 to fix what they thought it was, reset codes which has not fixed the safety issue. Latest issue occurred 4/27/23 traveling on 3 lane highway in middle lane 3 hours from my home at 70 MPH speed limit. Car abruptly started slowing down without cause, and almost created a bad accident. Luckily, I was able to get the car to the right narrow shoulder strip before it shut off, police came to assist with keeping me safe in my vehicle until I could have the vehicle towed 3 hours back to Beau Townsend Nissan for more diagnostics. I opened a case with Nissan Consumer Affairs prior to this last safety incident and to date nothing has been done. I have multiple documentation with the dealership about my car being a safety risks to me (senior citizen) and others on the road. The only people to date that seem to understand the safety severity this involves are the Highway police and towing services who have provided me safety every time the car shuts down abruptly while traveling. I\u2019m reaching out to you in hope that this concern can be addressed before you learn about me and possibly others in a fatality situation. Thank you in advance for any help you can provide in this matter. Yes, I\u2019m available for inspection of the safety concern specific to my vehicle.","products":[{"type":"Vehicle","productYear":"2017","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11517885,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2023","dateComplaintFiled":"04/19/2023","vin":"5N1AZ2MH6HN","components":"POWER TRAIN","summary":"At 5 years 9 months, the transmission totally failed. The car would \u201cbuck \u201c and hesitate going from 1st to. 2nd","products":[{"type":"Vehicle","productYear":"2017","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11516322,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/31/2023","dateComplaintFiled":"04/10/2023","vin":"5N1AZ2MG9HN","components":"UNKNOWN OR OTHER","summary":"The sunroof/moonroof drain tubes stop up and leak down the interior door frame and also into the floorboard of the car regularly. I have been in contact with Nissan Regional and they tell me its a maintenance problem. I read through the owners manual multiple times and nowhere does it mention sunroof drain tubes or anything related to sunroof drains. It does not mention it in the maintenance portion of the book or anywhere else. The issue with it leaking into the car is mold. This is a design flaw by Nissan, and unless a Nissan dealership submits it to NissanUSA as a design flaw, nothing can be done. Obviously a dealership will not submit it because they can make $159 each time a customer comes in to have those lines unclogged. NEVER BUY A NISSAN WITH A SUNROOF!!!!!! Mine has leaked into my car four times since 2021. It has flooded and molded my entire interior.","products":[{"type":"Vehicle","productYear":"2017","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11513572,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/17/2021","dateComplaintFiled":"03/24/2023","vin":"","components":"SEATS","summary":"The contact owns a 2017 Nissan Murano. The contact stated that while his wife was driving approximately 70-75 MPH, the rear seat warmer overheated and burned the seat and the blanket on the seat. The contact called the dealer who stated that the seat needed to be replaced. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 80,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11509688,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2023","dateComplaintFiled":"03/01/2023","vin":"5N1AZ2MG6HN","components":"POWER TRAIN,ENGINE","summary":"The contact\u2019s mother owns a 2017 Nissan Murano. The contact stated that on numerous occasions while driving at various speeds, the vehicle hesitated and stalled. No warning lights were illuminated. The contact stated that after a few hours, the vehicle was able to be restarted. The vehicle was taken to a dealer where the failure could not be duplicated; however, the contact was informed that the catalytic converter needed to be replaced. The vehicle was then taken to an independent mechanic where the catalytic converter was replaced; however, the failure recurred. The vehicle was taken to an independent mechanic where it was diagnosed that the fuel pump needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 104,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11508739,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/16/2019","dateComplaintFiled":"02/23/2023","vin":"5N1AZ2MH5HN","components":"VISIBILITY/WIPER","summary":"The hood has a angle in the aft end which reflects the sun to the drivers face and impere driving","products":[{"type":"Vehicle","productYear":"2017","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11500149,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/06/2022","dateComplaintFiled":"01/04/2023","vin":"5N1AZ2MH2HN","components":"POWER TRAIN","summary":"Rear differential broke and was replaced along with the CV axle shaft. Broken part is at repair shop. unknown if it is still available for inspection. Problem occurred suddenly while driving on the interstate. The high speeds could have caused an accident. Problem was confirmed by an independent service center Woody's Auto Repair Service Ankeny IA. Vehicle and component have not been inspected by the manufacturer, police, insurance representative or others. There were no warning lamps, messages or prior symptoms of the problem prior to failure. First appeared in Dec 2022. Car was at repair shop ~21/2 weeks while being assessed, locating parts, and being fixed.","products":[{"type":"Vehicle","productYear":"2017","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11496089,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"11/22/2022","dateComplaintFiled":"12/05/2022","vin":"5N1AZ2MH3HN","components":"ENGINE","summary":"The contact owns a 2017 Nissan Murano. The contact stated she and her son were getting sick due to \" silent fumes\" entering the vents of the vehicle. The contact stated no warning light was illuminated. The contact sought medication attention for headaches, high blood pressure, and dizziness. The contact took the vehicle to the local dealer, where a failure was not determined. The dealer replaced the air cabin filter and the engine filter but she continued to experience the same symptoms. The manufacturer had not been informed of the failure. The failure mileage was approximately 103,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11483148,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/05/2022","dateComplaintFiled":"09/06/2022","vin":"5N1AZ2MH8HN","components":"WHEELS,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"Unknown","products":[{"type":"Vehicle","productYear":"2017","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11481907,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/29/2022","dateComplaintFiled":"08/29/2022","vin":"5N1AZ2MGXHN","components":"STRUCTURE,UNKNOWN OR OTHER","summary":"Sunroof shattered while driving today, I read that many Nissan Muranos have had the same problems. The sunroof looks like it shattered from the inside out.","products":[{"type":"Vehicle","productYear":"2017","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11481481,"manufacturer":"Nissan North America, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/11/2022","dateComplaintFiled":"08/27/2022","vin":"5N1AZ2MH3HN","components":"POWER TRAIN,ELECTRICAL SYSTEM","summary":"I bought the car used from a used dealership on February 28. On May 12th, I brought it to the shop for a few things but mainly due to the battery being corroded along with a battery light that comes and goes, but also for there being a slight skip in the transmission. The car would buckle when shifting from 1st to 2nd gear. The shop called me back on May 23rd and said the car was ready and they found nothing wrong with the transmission. They claimed they found no codes or could not recreate the issue. I brought the car back a week or two later due to the battery light still flashing randomly. While taking the car for a test drive with the mechanic, it buckled pretty hard and I told the mechanic that\u2019s what I had been talking about and he just brushed it off. On July 23, while driving home, my car bucked REALLY hard 5 times and then stopped accelerating past 20 miles per hour. On august 11th, I tried taking it for a test drive and it drove completely fine, like nothing had ever happened. While heading back to my house, I lost all gears and the car stopped accelerating while I was going up a hill. My rpm\u2019s went way up but my car started to roll backwards down the hill. My grandmother happened to be behind me and she ended up pushing into my bumper and pushing me up the hill due to there being no pull of section and the speed limit being 50 mph. There were no lights on my dash indicating there was a problem. If my grandmother wasn\u2019t there, it could have been much worse. I talked to someone at a local Nissan dealership and he claimed that my transmission is going and that even though my car is doing the same thing as a lot of the recalls and cars they offered extended warranties on, that mine didn\u2019t qualify for one.","products":[{"type":"Vehicle","productYear":"2017","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11476062,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/25/2022","dateComplaintFiled":"07/27/2022","vin":"5N1AZ2MG5HN","components":"SEAT BELTS","summary":"The contact owns a 2017 Nissan Murano. The contact stated that the front passenger\u2019s side seat belt had remained locked in the reclined position with the seat belt message displayed on the instrument panel. The vehicle was not diagnosed by the dealer nor an independent mechanic. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was 73,319.","products":[{"type":"Vehicle","productYear":"2017","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11418967,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/29/2021","dateComplaintFiled":"05/29/2021","vin":"5n1az2mg8hn","components":"ENGINE","summary":"CVT Transmission stops accelerating at some point after driving. RPMs don\u2019t increase and vehicle struggles to maintain speed. Speed only increases or decreases due to incline or decline of the road. It\u2019s dangerous as it mostly occurs on freeways/highways. Problem has been happening for 2+ years. Dealer cannot confirm as no check engine light code is created and problem ceases to exist only after engine is turned off. Vehicle is available to be inspected.","products":[{"type":"Vehicle","productYear":"2017","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11404403,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/21/2021","dateComplaintFiled":"03/23/2021","vin":"5N1AZ2MHXHN","components":"FORWARD COLLISION AVOIDANCE","summary":"AT RANDOM TIMES WHILE DRIVING THE FORWARD COLLISION WARNING SYSTEM AND CRUISE CONTROL WILL STOP WORKING. ON AVERAGE IT HAPPENS ABOUT EVERY 20 TO 25 MILES AND REMAINS OFF FOR 2 TO 3 MINUTES. IT DOES NOT OCCUR AT REGULAR INTERVALS THOUGH, THIS IS JUST THE AVERAGE. IT WAS VERY DIFFICULT TO GET NISSAN TO REPLACE THE SENSOR WHILE THE CAR WAS UNDER WARRANTY. THEY DID NOT WANT TO AND FINALLY WHEN THEY AGREED THEY SAID THE PART WAS ON BACK ORDER DUE TO HIGH DEMAND SO I'M NOT THE ONLY CUSTOMER WHO HAS COMPLAINED ABOUT THIS. THE SENSOR STILL DOES NOT WORK PROPERLY AND HAVING THE FORWARD COLLISION WARNING/AUTOMATIC BRAKING NOT RELIABLE IS A SAFETY ISSUE. HAVING THE CRUISE CONTROL NOT WORK IS JUST AN ANNOYANCE. AT NISSAN'S SUGGESTIONS, I'VE CLEANED THE SENSOR MANY TIMES AND I'VE ENSURED THAT NOTHING IS BLOCKING THE SENSOR. IT IS SIMPLY A FAULTY, UNRELIABLE PART AND I BELIEVE THERE SHOULD BE A NATIONAL RECALL. THIS HAS BEEN HAPPENING FOR OVER 2 YEARS NOW. IT TOOK MANY MONTHS OF COMPLAINING AND SENDING THEM PICTURES OF IT NOT WORKING BEFORE THEY REPLACED THE SENSOR THE FIRST TIME. THAT FIXED THE ISSUE FOR A FEW MONTHS BUT NOW THE SECOND SENSOR ON THE CAR HAS BEEN MALFUNCTIONING FOR OVER A YEAR. I'M ATTACHING A COUPLE OF PICTURES FOR EXAMPLE. THIS ISSUE HAS HAPPENED OVER A 100 TIMES TO ME THOUGH.","products":[{"type":"Vehicle","productYear":"2017","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11397783,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/19/2021","dateComplaintFiled":"02/24/2021","vin":"","components":"ELECTRICAL SYSTEM","summary":"TL* THE CONTACT OWNS A 2017 NISSAN MURANO. THE CONTACT STATED WHILE DRIVING 75 MPH, THE VEHICLE SHUT-OFF WITHOUT WARNING. THE VEHICLE WAS NOT ABLE TO BE RESTARTED AND THE CONTACT ROLLED THE VEHICLE TO THE SIDE OF THE ROADWAY. THE VEHICLE WAS TOWED TO THE LOCAL DEALER NISSAN OF LAS CRUCES (1801 S. MAIN ST, LAS CRUCES, NM 88005, (575) 523-5571) WHERE IT WAS DIAGNOSED WITH NEEDING THE BATTERY TERMINALS AND ALTERNATOR TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11395796,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2019","dateComplaintFiled":"02/11/2021","vin":"5N1AZ2MH4HN","components":"FORWARD COLLISION AVOIDANCE","summary":"ADAS IS COMPLETELY UNRESPONSIVE. THE VEHICLE BREAKS UNEXPECTEDLY WITHOUT CAUSE OR WARNING. THE PROBLEM IS MOST COMMON WHEN CROSSING RAILROAD TRACKS. THIS PRESENTS AN EXTREME SAFETY HAZARD TO MYSELF AND MY FAMILY. THE SYSTEM NO HAS NO FUNCTION AND I AM UNABLE TO UTILIZE THE MOST BASIC FEATURES, TO INCLUDE CRUISE CONTROL. THE ADAS SYSTEM LIGHTS ARE CONTINUOUSLY ILLUMINATED ON MY DASH, EVEN AFTER ATTEMPTS TO RESET THE SYSTEM.","products":[{"type":"Vehicle","productYear":"2017","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11395662,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/09/2021","dateComplaintFiled":"02/10/2021","vin":"5N1AZ2MH7HN","components":"ELECTRICAL SYSTEM,SEATS","summary":"ON 02/09/2021 APPROXIMATELY 8PM, ARRIVED TO MY DESTINATION, TURNED CAR OFF, WENT INSIDE. APPROXIMATELY 1.5 HOURS LATER (9:30PM) WENT BACK TO MY CAR TO BRING MY SUITCASE AND PILLOW IN. WHEN I REMOVED MY PILLOW FROM THE BACK PASSENGER SIDE SEAT, NOTICED THE BIG SCORCHED AREA AND THE SEAMS WERE BRIGHT RED, THE SEAT WAS BURNING HOT TO TOUCH. BURNING SMELL WAS NOTED, AND THE SEAT SWITCH WAS STILL ON THOUGH THE CAR WAS OFF OVER A HOUR. THE OTHER SEATS WERE NORMAL ( COOL ) TO TOUCH. I IMMEDIATELY DISCONNECTED THE BATTERY CABLES AND STAYED BY THE CAR MAKING SURE THE SEAT AREA COOLED TO NORMAL. NOTE.....MY PILLOW WAS SCORCHED TOO. THE CAR IS A 2017 NISSAN MURANO, BOUGHT IT NEW.","products":[{"type":"Vehicle","productYear":"2017","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11376423,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/10/2018","dateComplaintFiled":"11/26/2020","vin":"5N1AZ2MH9HN","components":"POWER TRAIN,FUEL/PROPULSION SYSTEM","summary":"CAR HESITATES WHEN PULLING OUT INTO TRAFFIC! IF I COME TO A ROLLING STOP OR A FULL STOP AND TRY TO PULL OUT, THE CAR SEEMS LIKE IY MAY DIE BUT EVENTUALLY KICKS IN, BUT SECONDS COULD MEAN A COLLISION. MY HUSBAND SAYS HE DOES NOT EXPERIENCE THIS AND ITS MY DRIVING, BUT MY DAUGHTER HAS HAD THS HAPPEN ALSO AND I HAVE OTHERS WITNESS THIS ALSO. THIS IS AN ONGOING PROBLEM, MAKES ME AFRAID OF DRIVING MY NEW CAR.","products":[{"type":"Vehicle","productYear":"2017","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11375424,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/20/2019","dateComplaintFiled":"11/19/2020","vin":"5N1AZ2MG3HN","components":"FORWARD COLLISION AVOIDANCE","summary":"FRONT RADAR OBSTRUCTION WARNING COMES ON AND AND CRUISE WILL TURN OFF AND VEHICLE WILL START QUICKLY SLOWING DOWN. THIS HAPPENS IN BOTH CITY AND HIGHWAY DRIVING. AFTER ABOUT 5 TO 10 MINUTES THE WARNING LIGHT GOES OFF AND I CAN RESET THE CRUISE. I BELIEVE THIS IS A SAFETY ISSUE AND BROUGHT IT TO THE ATTENTION OF THE DEALER BUT THEY SAID THERE WAS NOTHING THEY CAN DO UNLESS THERE IS A RECALL.","products":[{"type":"Vehicle","productYear":"2017","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11364368,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/14/2020","dateComplaintFiled":"10/14/2020","vin":"5N1AZ2MG9HN","components":"WHEELS","summary":"I TOOK MY CAR IN FOR SERVICE, INCLUDING TIRE ROTATION. WHEN I GOT HOME, I NOTICED THAT 2 LUG NUTS LOOKED LIKE THEY WERE MISSING. I HAVE HAD MANY ISSUES WITH DEALERSHIP BEFORE AND GOING BACK AT THE TIME TO GET FIXED WAS INCONVENIENT, I DID NOT KNOW THE POSSIBLE CONSEQUENCES OF ISSUES. I TOOK CAR BACK IN TODAY FOR SERVICE AND THE SERVICE ADVISOR TOLD ME I HAD 2 BROKEN WHEEL STUDS, THIS COULD HAVE CAUSED MY TIRE TO FALL OFF. IN THE REPAIR PAPERWORK, THEY ONLY WROTE THEY REPLACED LUG NUTS. THE ISSUE IS WHETHER MISSING LUG NUTS OR BROKEN WHEEL STUDS, THEY SHOULD HAVE NEVER LET ME DRIVE OFF THAT LOT WITH A TIRE ISSUE THAT COULD HAVE CAUSED A MAJOR ACCIDENT AND CAUSED MY LIFE.","products":[{"type":"Vehicle","productYear":"2017","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11361987,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/18/2020","dateComplaintFiled":"09/30/2020","vin":"5N1AZ2MH8HN","components":"SERVICE BRAKES","summary":"THE FORWARD EMERGENCY BRAKING IS GETTING FALSE TRIGGERS AND DISABLES ITSELF AFTER SUCH INCIDENT. MANY TIMES TRIGGERS WITHOUT ANYTHING IN FRONT OF VEHICLE. HAS ALSO APPLIED BRAKES ON ONE OCCASION WHEN THERE WAS NO VEHICLE OR PEDESTRIAN IN FRONT OF VEHICLE. THE FEB SENSOR WAS UPDATED IN 2019 WITH A NEW PART THAT DOES NOT SEND FALSE TRIGGERS. THIS IS A COMMON PROBLEM WITH MURANOS FROM 2015-2018. THIS SAFETY FEATURE IS ONE OF THE REASONS WE BOUGHT THIS CAR AND NOW THAT FEATURE IS NOT RELIABLE. I THINK NISSAN SHOULD SUPPLY UPDATED PART AND LET CUSTOMER PAY LABOR TO HAVE THIS SAFETY FEATURE BE MORE RELIABLE.","products":[{"type":"Vehicle","productYear":"2017","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11352069,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/25/2020","dateComplaintFiled":"08/30/2020","vin":"5N1AZ2MG4HN","components":"VEHICLE SPEED CONTROL","summary":"WHEN DRIVING ON THE HIGHWAY WITH THE CRUISE CONTROL ON, THE ICC SYSTEM WILL BEEP, FLASH A WARNING MESSAGE AND TURN THE CRUISE CONTROL OFF AUTOMATICALLY. THE WARNING MESSAGE SAYS, \"FRONT RADAR UNAVAILABLE DUE TO OBSTRUCTION.' THEN, THE CRUISE CONTROL AND FRONT RADAR ARE NO LONGER AVAILABLE TO USE UNTIL THE SYSTEM RE-SETS ITSELF OR THE CAR IS TURNED OFF. IT HAPPENED MULTIPLE TIMES IN ONE TRIP.","products":[{"type":"Vehicle","productYear":"2017","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11351419,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/12/2020","dateComplaintFiled":"08/26/2020","vin":"5N1AZ2MH9HN","components":"SERVICE BRAKES","summary":"TL* THE CONTACT OWNS A 2017 NISSAN MURANO. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V807000 (SERVICE BRAKES, HYDRAULIC) HOWEVER THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO YOUNGBLOOD AUTO GROUP DEALER (3505 S CAMPBELL AVE, SPRINGFIELD, MO 65807) AND WAS REJECTED TO BE SERVICED DUE TO THE PART NOT BEING AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND PROVIDED A CASE NUMBER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMED PART NOT AVAILABLE.","products":[{"type":"Vehicle","productYear":"2017","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11343039,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/25/2020","dateComplaintFiled":"08/03/2020","vin":"5N1AZ2MG8HN","components":"ELECTRICAL SYSTEM,STRUCTURE","summary":"REAR DOOR HATCH INOPERATIVE","products":[{"type":"Vehicle","productYear":"2017","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11342323,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/04/2020","dateComplaintFiled":"07/30/2020","vin":"5N1AZ2MH0HN","components":"UNKNOWN OR OTHER","summary":"I PURCHASED THIS USED VEHICLE ON 4/4/20 AND DURING A TEST DRIVE THE UNAVAILABLE FRONT RADAR OBSTRUCTION CAME ON AND THEY STATED IT WAS BECAUSE WE WERE CLOSE TO OTHER CARS. THE SENSOR KEPT GOING OFF WITH NOTHING AROUND WHILE DRIVING SO TOOK IT TO LOCAL NISSIAN DEALER AND THEY DIAGNOSED IT AS A BAD SENSOR WHICH IS ABOUT $1400 TO REPAIR. ASKED NISSIAN TO PAY AS A GOODWILL GESTURE AND THEY DENIED IT. I PURCHASED AN EXTENDED WARRANTY WHICH WILL NOT COVER IT. AS EXPLAINED TO THE SELLING DEALERSHIP AND NISSIAN CORPORATE THIS IS A SAFETY HAZARD AND I SHOULD NOT BE HELD RESPONSIBLE FOR REPAIRING THE SENSOR. WHENEVER THE CAR IS IN MOTION THE SENSOR GOES OFF..ABOUT 8-10 DURING A 12 MILE TRIP. I NEED HELP WITH THIS SENSOR. THE SELLING DEALERSHIP KNEW THIS WAS FAULTY AND SO DOES NISSIAN AND NO ONE WILL HELP. THIS IS PLACING MY LIFE AND OTHER DRIVERS AT RISK. PLEASE HELP....","products":[{"type":"Vehicle","productYear":"2017","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11338096,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/02/2020","dateComplaintFiled":"07/07/2020","vin":"5N1AZ2MG0HN","components":"UNKNOWN OR OTHER","summary":"A FRIEND BROUGHT THIS TO MY ATTENTION JULY 2, 2020. VEHICLE'S CATCHING FIRE, GOING UP IN FLAMES, TERRIFIED TO DRIVE MY CAR. I SENT THIS MESSAGE TO NISSAN VIA EMAIL, ALL SOCIAL MEDIA AND DIRECT MESSAGING AND WAS TOLD SOMEONE WOULD CONTACT ME BUT I HAVE NOT HEARD FROM ANYONE. I WAS GIVEN A CASE NUMBER I HAVE SINCE MOVE MY CAR PARKED IN FRONT OF THE HOUSE PHONE ON THE STREET BECAUSE WE DO HAVE OXYGEN IN THE HOUSE FOR MY MOTHER WHOSE ON HOSPICE AND I'M ON DISABILITY. SEE ATTACHMENT IMAGE OF RESPONSE FROM NISSANUSA VIA MESSENGER ON FACEBOOK. I HAVEN'T RECEIVED ANYTHING REGARDING THIS RECALL AND MY CAR IS PARKED IN THE GARAGE.VIN [XXX] THIS IS TERRIFYING, MY DAUGHTER'S ROOM IS ON THAT SIDE OF THE HOUSE AND I HAVE AN 86 YR MOTHER WITH DEMENTIA AND MY OWN MEDICAL ISSUES. I CHOSE THIS CAR FOR THE LEG ROOM AND TO TRANSPORT MY MOM. IT WAS PURCHASED FROM CENTRAL AUTOHAUS, RICHARDSON, TEXAS. PLEASE CLICK ON THE LINK AND READ IT. HTTPS://WWW.CLICK2HOUSTON.COM/CONSUMER/2020/07/02/NEARLY-400000-VEHICLES-ON-THE-ROAD-COULD-CATCH-FIRE-AND-THERE-IS-NO-FIX-FOR-THE-PROBLEM/ WATCH \"NISSAN MURANO OWNERS SAYS MANUFACTURER HAS BEEN UNHELPFUL AFTER VEHICLES CATCH FIRE\" ON YOUTUBE HTTPS://YOUTU.BE/SOAGQPC5M_E INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR","products":[{"type":"Vehicle","productYear":"2017","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11331015,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/15/2020","dateComplaintFiled":"06/26/2020","vin":"5N1AZ2MH8HN","components":"VISIBILITY,STRUCTURE","summary":"TL* THE CONTACT OWNS A 2017 NISSAN MURANO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE GLASS MOON ROOF EXPLODED WITHOUT IMPACT. THE MOON ROOF WAS CLOSED WHEN THE FAILURE OCCURRED. THE VEHICLE WAS NOT TAKEN TO BE INSPECTED OR DIAGNOSED. THE VEHICLE WAS TAKEN TO THE LOCAL GLASS REPAIR FACILITY TO BE REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE LOCAL DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 26,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11329322,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/13/2020","dateComplaintFiled":"06/17/2020","vin":"5N1AZ2MH3HN","components":"VEHICLE SPEED CONTROL,UNKNOWN OR OTHER","summary":"THE FORWARD EMERGENCY BRAKING SYSTEM LIGHT WILL RANDOMLY COME ON BOTH WHEN THE CRUISE CONTROL IS ON OR NOT IN USE. IF THE CRUISE IS ON, THE CAR WILL AUTOMATICALLY SLOW. THE FEB LIGHT THEN DISABLES THE CRUISE CONTROL. VEHICLE IS IN MOTION AT ANY SPEED. *TR","products":[{"type":"Vehicle","productYear":"2017","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11325371,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2019","dateComplaintFiled":"05/21/2020","vin":"5N1AZ2MH8HN","components":"VEHICLE SPEED CONTROL,UNKNOWN OR OTHER","summary":"RADAR COLLISION DETECTION ISSUES. EVER SINCE I BOUGHT THIS CAR IN 2017, WE'VE BEEN RECEIVING PERIODIC WARNINGS \"FRONT RADAR UNAVAILABLE DUE TO OBSTRUCTION\" AND IT SEEMS LIKE THE ISSUE IS GETTING WORSE. ON A 2 HOUR DRIVE ON THE INTERSTATE THIS PAST WEEKEND, WE WOULD SEE THE MESSAGE OVER 10 TIMES AND THIS CAUSES THE CRUISE CONTROL TO STOP. THIS SEEMS TO MOST OFTEN OCCUR IF THERE IS A VEHICLE IN FRONT OF US THAT CHANGES LANES. THIS ISSUE ALSO OCCURS DRIVING AROUND TOWN, IT'S NOT ONLY ON THE HIGHWAY. THIS IS REALLY IMPACTING OUR SAFETY BECAUSE THE WARNING MESSAGE SCARES WHOEVER IS DRIVING THAT SOMETHING IS WRONG. I HAVE TOLD NISSAN OF THIS ISSUE AS EARLY AS SUMMER 2019 AND THEY MADE ADJUSTMENTS, BUT IT ISN'T FIXED. THEY ARE NOT WILLING TO COVER THIS UNDER WARRANTY. PLEASE HELP. I DON'T KNOW WHAT TO PUT IN THE 'WHEN DID THIS HAPPEN' FIELD BECAUSE THIS HAS BEEN AN ONGOING ISSUE. *TR","products":[{"type":"Vehicle","productYear":"2017","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11319645,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/28/2020","dateComplaintFiled":"03/29/2020","vin":"5N1AZ2MG2HN","components":"ELECTRONIC STABILITY CONTROL (ESC)","summary":"KEEP GETTING A MESSAGE \"UNAVAILABLE FRONT RADAR OBSTRUCTION.\" WHEN NOTHING IS BLOCKING IT.","products":[{"type":"Vehicle","productYear":"2017","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11317966,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/14/2020","dateComplaintFiled":"03/14/2020","vin":"5N1AZ2MH9HN","components":"ELECTRONIC STABILITY CONTROL (ESC)","summary":"FRONT RADAR SYSTEM SUDDENLY TURNS OFF WHEN IN MOTION, BE IT ON A HIGHWAY OR STREET. FRONT RADAR/SAFETY/FRONT EMERGENCY BREAKING SYSTEM/CRUISE CONTROL DISENGAGES OR SHUTS OFF EVERYDAY/ IN MOTION AND DURING FF; 1. ON HIGHWAY AND ON CRUISE CONTROL ON A RANDOM AND FREQUENT BASIS WHICH ALSO DISENGAGES THE BREAKING ASSIST/FORWARD COLLISION BREAKING ASSIST 2. DURING SHARP TURNS 3. ON A HIGHWAY WHEN ANOTHER VEHICLE OVERTAKES OR VISE VERSA 4. INADVERTENTLY SHUTS OFF FROM TIME TO TIME. MADE COMPLAINS ALREADY DURING THE 1ST AND 2ND ROUTINE MAINTENANCE. 'DURING THE TIME OF 1ST VISIT/MAINTENANCE, CUSTOMER REP SAID THERE SYSTEM WAS DOWN AND I SHOULD GET BACK TO THEM. '2ND VISIT/MAINTENANCE, CUSTOMER REP SAID, THEY HAVE OTHER CUSTOMERS WITH SAME PROBLEM AND REPLACING THE SENSOR UNIT DOES NOT SOLVE IT, AND THEY ARE CURRENTLY LOOKING FOR A RESOLUTION, AND WILL KEEP IN TOUCH ONCE THEY HAVE THE SOLUTION. '3RD VISIT, THEY DID SOME TESTS AND CONFIRMED MY COMPLAINS, HOWEVER, CUSTOMER REP SAID THEY HAVE NO RECORDS OF MY COMPLAINS AND THE REASON WHY MY FRONT RADAR SENSOR IS NOT WORKING IS DUE TO THE INCURRED DAMAGES ON MY FRONT BUMPER ( FROM ON STREET PARKING). AND CUSTOMER REP SAID I HAVE TO PAY FOR THE REPAIR/REPLACEMENT OF THE SENSOR FOR $1400. SEEN A LOT OF SAME COMPLAINS ON FORUM WITH THE SAME DILEMMA.","products":[{"type":"Vehicle","productYear":"2017","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11310719,"manufacturer":"Nissan North America, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/19/2019","dateComplaintFiled":"02/22/2020","vin":"5N1AZ2MH8HN","components":"STRUCTURE","summary":"TOLD OF A REPORT ON \"CAR FAX\" THAT MY AIR BAG HAD BEEN DEPLOYED (NOT TRUE!). DOES YOUR ORGANIZATION TRACK SUCH INFORMATION? THIS AFFECTS THE VALUE OF THE CAR DAMAGE WAS ONLY A DENTED BUMPER.","products":[{"type":"Vehicle","productYear":"2017","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11309922,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/18/2020","dateComplaintFiled":"02/18/2020","vin":"5N1AZ2MH1HN","components":"STEERING","summary":"ON NUMEROUS OCCASIONS, THE STEERING HAS COMPLETELY FAILED TO WORK FOR APPROXIMATELY A 5 TO 10 SECOND INTERVAL WHILE DRIVING THE VEHICLE. THERE IS NO CONSISTENCY TO WHEN THE ISSUE OCCURS IN REGARDS TO SPEED OR STRAIGHT DRIVING VERSUS DURING A TURN. NISSAN HAS CHECKED THE CAR OVER AND FOUND NO ISSUE. THEY TOOK SOME CORRECTIVE/PREVENTATIVE MEASURES TO CLEAN UP ELECTRICAL CONTACTS IN CASE THAT WAS THE CAUSE, BUT THE ISSUE HAS SINCE RECURRED","products":[{"type":"Vehicle","productYear":"2017","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11306226,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2018","dateComplaintFiled":"01/31/2020","vin":"5N1AZ2MH5HN","components":"ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,SERVICE BRAKES","summary":"MY CAR HAS A FRONT EMERGENCY BRAKING SYSTEM. THIS SYSTEM IS LOCATED AT THE FRONT OF THE CAR, IN LOWER GRILLE. THE SENSOR DETECTS WHEN A VEHICLE IN FRONT OF YOU HAS STOPPED. AS YOU GET CLOSER TO THE VEHICLE, IF YOU DO NOT STOP, THE CAR WILL SOUND A 3-BEEP ALERT NOTIFYING YOU TO STOP. IF YOU STILL DO NOT STOP, THE CAR WILL APPLY THE BRAKES AND FORCE THE CAR TO STOP TO PREVENT AN ACCIDENT., I WAS DRIVING HOME, WHEN THE 3-BEEP ALERT SOUNDED, AND THE DASHBOARD DISPLAY STARTED FLASHING RED AND WHITE LIGHTS. A MESSAGE ON THE DISPLAY STATED THAT A CRASH WAS IMMINENT. THEN THE BRAKES ENGAGED SUDDENLY, AND THE CAR ALMOST CAME TO A COMPLETE STOP IN THE MIDDLE OF THE STREET. THE BRAKES ENGAGED SO HARD AND SO QUICKLY, THAT IT THREW ME FORWARD IN THE SEAT. AT THE TIME, THERE WAS NO CAR IN FRONT OF ME COMING TO A SUDDEN STOP AND NO CRASH WAS IMMINENT. NISSAN IS AWARE OF THIS ISSUE, AND THERE ARE CLASS ACTION LAWSUITS, BUT NISSAN WON'T ISSUE A RECALL. I'VE TAKEN MY CAR TO A NISSAN DEALERSHIPS AND THEY WON'T REPLACE THE SENSOR. THE DEALER TOLD ME MY SENSOR BRACKET WAS SLIGHTLY BENT, BUT THE VEHILE WAS BOUGHT NEW AND NEVER IN AN ACCEDENT I ASKED IF THE BRAKET WAS INSTALLED FORM THE FACTORY SLIGHTLY BENT THEY SAID IT COULD OF BEEN? THIS DOESN'T EXPLAIN WHAT HAPPENED. ACCORDING TO THE OWNER'S MANUAL, IF THE SENSOR BRACKET WAS BENT IT SHOULD NEVER OF WORKED FROM THE START??? , IF THIS WERE THE CASE, THERE WILL BE A MESSAGE ON THE DASHBOARD DISPLAY INDICATING THE SENSOR IS OBSTRUCTED OR NOT FUNTIONING, AND THE FRONT BRAKING SYSTEM WILL TURN OFF. THIS WAS THE 3RD TIME IT HAS HAPPENED . I DECIDED TO GET ANOTHER UNBIASED OPINION FROM A NON NISSAN DEALER REPAIR SHOP. THEY ORDERED A BRACKET FROM NISSAN AND SHOWED ME THAT IT WAS NOT BENT THAT NISSAN HAS AN ISSUE WITH THE CRASH SENSOR AND IS LOOKING FOR ANY WAY TO DENY THE REPAIR. THE SHOP OWNER TOLD ME TO CALL NSSAN AND HAVE A REP COMEOUT","products":[{"type":"Vehicle","productYear":"2017","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11302433,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/22/2020","dateComplaintFiled":"01/28/2020","vin":"5N1AZ2MGXHN","components":"ELECTRICAL SYSTEM,VISIBILITY/WIPER","summary":"ON JANUARY 22, 2020 AROUND 5:30 AM I DISCOVERED THAT MY BACKUP CAMERA WAS NOT FUNCTIONING. I TURNED MY CAR OFF AND ON AT LEAST THREE TIMES TO TRY AND GET IT TO WORK BUT THAT DID NOT RESOLVE THE ISSUE. THE BACKUP CAMERA IS SHOWING THE RED, GREEN AND YELLOW GUIDE LINES BUT THE SCREEN IS BLACK. IT IS NOT RETURNING ANY IMAGES FROM BEHIND THE VEHICLE. THE VEHICLE WAS AT HOME IN A PARKING SPOT WHEN THIS OCCURRED. ONE WEEK LATER TO TODAY, JANUARY 28,2020, THE BACKUP CAMERA IS STILL NOT FUNCTIONING PROPERLY. IT DID WORK FOR A FEW DAYS ON ITS OWN WITHOUT BEING REPAIRED AFTER JANUARY 22,2020 AND THEN STOPPED WORKING AGAIN. IT SEEM TO BE WORKING OFF AND ON AND I DO NOT KNOW WHAT IS CAUSING IT. WHEN I CONTACTED NISSAN, MY VEHICLE MILLAGE WAS AT 36,099. NISSAN OF CORAL SPRINGS FLORIDA STATED THAT THE WARRANTY EXPIRED AT 36,000 AND WILL NOT HONOR MY VEHICLE. I AM A MOTHER OF TWO YOUNG CHILDREN AND DO NOT FEEL COMFORTABLE REVERSING IN MY NISSAN BECAUSE LOOKING THROUGH THE BACK OR REAR GLASS OF THE NISSAN MURANO IS VERY DIFFICULT DUE TO ITS DESIGN.","products":[{"type":"Vehicle","productYear":"2017","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11290289,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/21/2019","dateComplaintFiled":"12/20/2019","vin":"5N1AZ2MG8HN","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"THE ABS LIGHT, CRASH SENSOR LIGHT AND TRACTION CONTROL LIGHT WILL COME ON INTERMITTENTLY WHILE THE CAR IS ON. THE THREE LIGHTS WILL COME ON AT THE SAME TIME, AND WILL REMAIN ON UNTIL THE VEHICLE IS TURNED OFF. THE LIGHTS DO NOT COME ON EACH TIME THE CAR IS STARTED, AND WHEN THEY DO COME ON, IT IS NOT ONLY AT THE TIME OF START UP. THEY USUALLY COME ON AT LEAST ONCE A DAY. THEY HAVE COME ON WHEN THE VEHICLE IS STOPPED, STARTING UP FROM A RED LIGHT, WHILE DRIVING (VARIOUS SPEEDS), ETC. THERE IS NO RHYME OR REASON AS TO WHEN THE LIGHTS COME ON. WHEN THE LIGHTS ARE ON, NOTHING ELSE IS GOING ON WITH THE CAR--ONLY NORMAL USAGE--NO WEIRD SOUNDS, FEELINGS, ETC. THE CAR HAS BEEN AT THE DEALERSHIP FOR THE PAST 2 MONTHS. PER THE DEALERSHIP, THE ABS SENSORS, THE SPEED CONTROL SENSORS AND THE ACTUATOR HAVE ALL BEEN REPLACED, BUT THE LIGHTS STILL PRESENT THEMSELVES. NISSAN TECHNICIANS HAVE ADVISED THAT THEY WILL NEED TO BRING A NISSAN ENGINEER TO HELP THEM WITH THE ISSUE. THE CAR IS NOT EVEN 2 YEARS OLD AND HAS 19K MILES ON IT. THIS IS NOT AN ISSUE THAT I SHOULD BE DEALING WITH AND IT NEEDS TO BE CORRECTED PERMANENTLY SO IT IS NOT A RECURRING ISSUE.","products":[{"type":"Vehicle","productYear":"2017","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11281209,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/02/2019","dateComplaintFiled":"11/19/2019","vin":"5N1AZ2MH6HN","components":"FUEL/PROPULSION SYSTEM","summary":"MURANO IS TWO YEARS OLD AND THE DEALER ADVISED THAT THE GASKET IN THE OIL PAN AND THE ENGINE GASKET ARE LEAKING AND NEED TO BE REPLACED. WHY ARE BOTH GASKETS GOING ON A 2YEAR SUV?","products":[{"type":"Vehicle","productYear":"2017","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11278090,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/17/2019","dateComplaintFiled":"11/04/2019","vin":"5N1AZ2MH6HN","components":"VEHICLE SPEED CONTROL","summary":"TL* THE CONTACT OWNS A 2017 NISSAN MURANO. WHILE DRIVING 75 MPH, THERE WAS AN ABNORMAL GRINDING NOISE AND THE CRUISE CONTROL WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO ORR NISSAN OF WICHITA (10625 E KELLOGG DR, WICHITA, KS 67207, (316) 681-6900) WHERE IT WAS DIAGNOSED THAT THE DISTANCE MONITORING SYSTEM FOR THE CRUISE CONTROL NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED CASE NUMBER: [XXX]. THE CONTACT WAS ADVISED TO FILE A COMPLAINT WITH NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 75,300.*PM ('PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).')*JB","products":[{"type":"Vehicle","productYear":"2017","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11277717,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/02/2019","dateComplaintFiled":"11/02/2019","vin":"5N1AZ2MH2HN","components":"ELECTRICAL SYSTEM","summary":"VEHICLE FORWARD COLLISION INDICATOR ALARM KEEPS GOING OFF EVERY FEW MINUTES DISABLING CRUISE CONTROL AFTER TEN MINUTES OR SO IT CLEARS OUT THEN AFTER TEN MINUTES IT GOES OFF AGAIN GOING THROUGH THE SAME CYCLE OVER AND OVER END RESULT MALFUNCTIONING COLLISION SENSING CAUSING NO CRUISE CONTROL WITH AUDIBLE ALARM GOING OFF OVER AND OVER WHILE DRIVING","products":[{"type":"Vehicle","productYear":"2017","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11269491,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/18/2019","dateComplaintFiled":"10/18/2019","vin":"5N1AZ2MG3HN","components":"ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),ENGINE","summary":"MY MURANO STARTS SOMETIMES, AND SOMETIMES IT WON'T START AT ALL.NISSAN DIAGNOSTIC WAS ELETRICAL ISSUES, THEY CHANGED THE IPDM, CHANGED THE ELETRICAL DASHBOARD, IT WORKED FOR 11/2 WEEKS, AND WON'T START AGAIN. THIS CAR IS LESS THAN 50,000 MILES. APPARENTLY NISSAN CAN'T FIX THIS PROBLEM. I'M DESPERATE FOR HELP, CAUSE I'M STILL PAYING FOR THIS CAR. IT'S CURRENTLY IN MY GARAGE, IT HAS STOPPED ME THREE TIMES ON THE ROAD, AND TWICE, IN MY GARAGE COULDN'T START","products":[{"type":"Vehicle","productYear":"2017","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11266858,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/04/2019","dateComplaintFiled":"10/07/2019","vin":"5N1AZ2MG0HN","components":"UNKNOWN OR OTHER","summary":"WHILE DRIVING WITH THE CRUISE CONTROL ENGAGED ON MY 2017 NISSAN MURANO, A MESSAGE APPEARS ON DASH: UNAVAILABLE FRONT RADAR OBSTRUCTION. THE CRUISE CONTROL DISENGAGES AT THAT POINT, REQUIRING THE DRIVER TO USE THE ACCELERATOR. AT THAT POINT, I THINK THE AUTOMATIC BRAKING IS ALSO DISABLED. THE CAR CURRENTLY HAS ABOUT 38000 MILES ON IT AND IS 2 YEARS OLD. THE FREQUENCY OF THE PROBLEM HAS INCREASED OVER TIME. I CHECKED TO MAKE SURE THE SENSOR AT THE FRONT BUMPER IS CLEAN. THIS ERROR WILL HAPPEN ON DAYS WITH NO RAIN OR SNOW. AT FIRST, IT ERRORED WHEN EXITING A TUNNEL, BUT NOW IT OCCURS RANDOMLY (BUT SO FAR ONLY WHEN USING CRUISE CONTROL). SINCE IT IS OVER THE 36000 MILE WARRANTY, NISSAN REQUIRES A DIAGNOSIS FROM THE DEALER. THIS IS A SAFETY PROBLEM THAT SHOULD HAVE A RECALL. I ALSO RECENTLY RENTED A 2018 NISSAN ALTIMA WHILE ON VACATION, AND IT WAS REALLY BAD. IT ERRORED ABOUT EVERY 5 MINUTES, EVEN WITHOUT CRUISE CONTROL. NISSAN HAS A RECALL FOR THE ROGUE MODEL. ACCORDING TO INFORMATION ON THE INTERNET, THE PROBLEM IS A SENSOR MANUFACTURED BY BOSCH.","products":[{"type":"Vehicle","productYear":"2017","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11258447,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2019","dateComplaintFiled":"09/26/2019","vin":"5N1AZ2MH0HN","components":"POWER TRAIN","summary":"WHILE ACCELERATING MIXED BETWEEN PULLING FROM ZERO MPH UPWARDS OF 40MPH THE VEHICLE HAS A HIGH PITCHED SQUEALING SOUND. THIS HAPPENS ON ANY ROADWAY WHILE THE CAR IS IN MOTION. IT DOES NOT HAPPEN WHEN THE BRAKES ARE BEING USED, ONLY WHILE ACCELERATING AND PUSHING THE THROTTLE. MY TRANSMISSION WILL SOMETIMES HESITATE OR 'THINK' WHEN SHIFTING FROM REVERSE TO ANOTHER GEAR. SOMETIMES IT IS VERY LOUD WAS A LARGE 'THUNK' SOUND COMING FROM UNDERNEATH THE CAR. THE CAR ALSO SEEMS TO MAKE A WHINING NOISE WHEN SHIFTING OUT OF DIFFERENT GATES. (PARK, REVERSE, DRIVE, ETC) I HAVE HAD THE DEALERSHIP CHECK MULTIPLE TIMES AND THEY SAY IT IS NORMAL OPERATION. I'VE TAKEN OUT OTHER NISSAN MURANO'S IN THE SAME MODEL AND IT DOES NOT DO THIS.","products":[{"type":"Vehicle","productYear":"2017","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11258234,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/27/2018","dateComplaintFiled":"09/25/2019","vin":"5N1AZ2MG3HN","components":"POWER TRAIN","summary":"THIS HAS HAPPEN NUMEROUS TIMES, THE TRANSMISSION A CVT HAS BIG PROBLEMS THAT HAS CAUSED MY WIFE AND I GREAT CONCERN. WHEN WE GO TO TAKE OFF AND REALLY HAVE TO STEP DOWN ON THE PEDDLE BECAUSE OF TRAFFIC FLOW. WE HAVE SEMI'S TRAVELING ON OUR ROAD AND OTHER ROADS, WHEN THIS OCCURRED THE FIRST TIME AFTER PURCHASING THE CAR WE THOUGHT IT WAS BAD GAS, BUT SINCE THEN WE HAVE BEEN IN CRITICAL SITUATIONS BECAUSE THE TRANSMISSION IS NOT WORKING. THE TRANSMISSION IN QUESTION IS VERY UNSAFE IN THIS VEHICLE IT ALMOST STOPS FOR A FEW SECONDS. WE HAVE SECONDS AWAY FROM 18 WHEELERS CRASHING INTO US, OR CARS WHERE YOU HAVE TO PULL OUT IN TRAFFIC. WHAT BOTHERS ME IS MY WIFE DRIVES THIS VEHICLE AT LEAST ONCE A DAY. SOMETIMES WITH MY DAUGHTER, AND GRANDSON. WHERE WE LIVE BIG TRUCKS HAULING WOOD TO THE PAPER MILL HAVE ALMOST CRASHED INTO US ON NUMEROUS OCCASIONS, SAME WITH CARS.SOME EVEN SHOWING ROAD RAGE WHEN MY WIFE IS MINDING HER OWN BUSINESS, AND SAME WITH ME. THIS PROBLEM HAS CAUSED US TO KNOW THAT THE TRANSMISSION IS DOING THIS ON A REGULAR BASIS. WHEN THE CAR IS IN MOTION, WE HAVE EVEN BEEN PUT IN THE MEDIUM BECAUSE OF THIS CVT PROBLEM, AND WE BELIEVE BY LOOKING ON THE WEB NOW, AND ASKING THE MECHANIC WE ALWAYS USE HAS SAID THE SAME. WE HAVE HAD THIS CAR SINCE JULY 2018. WE KNOW NOW IT ISN'T BAD GAS, OR THE INJECTORS NEEDING CLEAN, OR THE TRANSMISSION OIL NEEDING CHANGE. WE HOWEVER KNOW THAT WITH THIS SAFETY PROBLEM IT WILL BE JUST A MATTER OF TIME IF NOT US BUT SOMEONE DRIVING THIS TYPE OF VEHICLE WILL EITHER GET HURT, OR MAY START CAUSING PEOPLE TO DIE. WE LIVE RIGHT OFF OF A TWO LANE ROAD, SOMETIMES IT IS WHEN WE ARE PULLING OUT, SOMETIMES WHEN WE ARE GOING ON THE EXPRESSWAY WAY, SOMETIMES WHEN PASSING SLOWER TRAFFIC, OR ON A CITY INTERSECTION. IT ACTS AT FIRST LIKE THE ENGINE IS GOING TO STALL, SECONDS COUNT IN DRIVING, WE DON'T FEEL SAFE IN THIS CAR ANYMORE.","products":[{"type":"Vehicle","productYear":"2017","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11254193,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/31/2017","dateComplaintFiled":"09/09/2019","vin":"5N1AZ2MH4HN","components":"VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC)","summary":"TL* THE CONTACT OWNS A 2017 NISSAN MURANO. WHILE THE VEHICLE WAS ACCELERATING, THE WHEELS SPUN A LITTLE AND THE ELECTRONIC STABILITY CONTROL MALFUNCTIONED. THE FAILURE CAUSED THE VEHICLE TO NOT ACCELERATE FOR AN EXTENDED PERIOD OF TIME. THE CONTACT MENTIONED THAT THE BRAKE PEDAL NEEDED TO BE DEPRESSED IN ORDER FOR THE VEHICLE TO OPERATE. THE VEHICLE WAS TAKEN TO DAVE SMITH NISSAN (6901 E SPRAGUE AVE, SPOKANE VALLEY, WA 99212, (509) 309-8911) WHERE THEY INFORMED THE CONTACT THAT THE VEHICLE WAS DESIGNED TO OPERATE IN THAT MANNER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDE CASE NUMBER: 37021429. THE APPROXIMATE FAILURE MILEAGE WAS 58,000. *TR CONSUMER STATED STABILITY CONTROL KILLS THROTTLE FOR TOO LONG.*JB","products":[{"type":"Vehicle","productYear":"2017","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11246184,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/12/2019","dateComplaintFiled":"08/24/2019","vin":"5N1AZ2MG9HN","components":"AIR BAGS","summary":"LOCAL NISSAN DEALERSHIP IS PUTTING UP BARRIERS TO MY RECALL REPAIR. ON 2 DIFFERENT OCCASIONS, I WAS TOLD THAT 'WE DON'T DO RECALL REPAIRS ON THE WEEKEND'. I DON'T UNDERSTAND WHY THEIR LABOR COSTS ON THE WEEKEND ARE MY PROBLEM. I CALLED ON A MONDAY MORNING WHEN I WAS ON VACATION FROM WORK. NOT ONLY COULD THE SERVICE MANAGER NOT CONFIRM FOR ME WHETHER THEY HAD THE NECESSARY PARTS ON HAND TO REPAIR MY RECALL...SHE ALSO SAID THEY ONLY DO IT BY APPOINTMENT AND NEED 1 WEEKS NOTICE!! SO I AM BEING EXPECTED TO BRING MY CAR IN TWICE (ONCE FOR THEM TO 'LOOK AT IT AND CONFIRM I'M ON THE RECALL LIST, AND A 2ND TIME TO GET THE REPAIR DONE). HOW IS IT THAT THE MANUFACTURER MAKES A DEFECTIVE PRODUCT, YET I AM EXPECTED TO JUMP THROUGH ALL THESE HOOPS, TAKE TIME OFF OF WORK (VACATION TIME) TO MEET ALL OF THEIR TERMS OF FIXING A MISTAKE THAT NISSAN MADE. BUT HEY, THEY WERE SURE TO GET THOSE NOTICES MAILED OUT SUPER FAST, TO GIVE ME THE IMPRESSION THEY CARED ABOUT MY SPOUSES LIFE/DEATH RISK EVERY DAY WHEN SHE DRIVES A FLAWED PRODUCT TO/FROM WORK. SO UNACCOMMODATING AND ARROGANT OF NISSAN TO PUT THEIR CUSTOMERS THROUGH THIS GAUNTLET.","products":[{"type":"Vehicle","productYear":"2017","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11245875,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2019","dateComplaintFiled":"08/22/2019","vin":"5N1AZ2MH1HN","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"I PURCHASED A NEW 2017 NISSAN MURANO A COUPLE OF YEARS AGO. AFTER 6 MONTHS OF OWNERSHIP, WHILE IN MOTION ON ANY ROAD OR HIGHWAY MY CAR WILL BEEP AND SHOW \"FRONT RADAR UNAVAILABLE DUE TO OBSTRUCTION\". IT THEN TURNS OFF MY ABILITY TO HAVE CRUISE CONTROL AND REMOVES AEB AND FEB FEATURES. AFTER RESEARCHING THIS ISSUE, IT LOOKS LIKE SEVERAL NISSAN OWNERS HAVE HAD THE SAME ISSUE BECAUSE OF A FAULTY RADAR. NISSAN REPLACED THE RADAR ONCE BUT THAT RADAR IS NOW BAD TOO. THE AEB, FEB, AND CRUISE CONTROL WILL NOT WORK IN MY CAR. NISSAN STATES THEY WILL NOT ASSIST IN REPLACING THE RADAR AGAIN BECAUSE THEY HAVE REPLACED IT BEFORE. THIS IS A SAFETY CONCERN AND NEEDS TO BE ADDRESSED WITH A POTENTIAL RECALL IN MY OPINION.","products":[{"type":"Vehicle","productYear":"2017","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11242704,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/06/2019","dateComplaintFiled":"08/08/2019","vin":"5N1AZ2MH5HN","components":"VEHICLE SPEED CONTROL,SERVICE BRAKES","summary":"MY AUTOMATIC BRAKING SYSTEM AND CRUISE CONTROL DISABLES ITSELF. COMPONENT FROM BOSCH. THE FLAW IN THE RADAR UNIT ALLOWS THE SENSOR TO FREQUENTLY DEACTIVATE ITSELF, DISABLING CRUISE CONTROL AND EMERGENCY BRAKING. WHEN THE SENSOR TURNS ITSELF OFF, DRIVERS ARE SEEING A WARNING IN THE DASH THAT SAYS, 'FRONT RADAR UNAVAILABLE DUE TO OBSTRUCTION.' THIS HAPPENS MULTIPLE TIMES IN A GIVEN DAY.","products":[{"type":"Vehicle","productYear":"2017","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11241663,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/04/2019","dateComplaintFiled":"08/05/2019","vin":"5N1AZ2MG2HN","components":"STEERING,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES","summary":"THE CAR WAS IN MOTION AND ALL OF THE SUDDEN SHUT OFF WHILE DRIVING AND LOST ABILITY TO STOP, STEER, AND RESTART. WHEN CAR CAME TO A STOP I TRIED TO START THE CAR AND IT STALL. CAR WAS FULL OF GAS AND ALL FLUID LEVELS ARE FINE. THE CAR HAS 20K MILES SO NO MECHANICAL PROBLEMS EXIST. THIS HAPPENED IN LAS VEGAS WHILE THE OUTSIDE TEMPERATURE WAS 108. I SAW THE SAME ISSUE WITH OTHER NISSAN CARS IN LAS VEGAS PER YOUTUBE VIDEOS. PLEASE HELP! I AM AFRAID IT MAY DO SO AGAIN AND CAUSE AN ACCIDENT. THIS HAPPENED TODAY AND AFTER LEAVING THE CAR PARKED FOR 2 HOURS STARTED WORKING FINE.","products":[{"type":"Vehicle","productYear":"2017","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11232729,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/10/2019","dateComplaintFiled":"07/17/2019","vin":"5N1AZ2MG2HN","components":"POWER TRAIN","summary":"VEHICLE HAS 35,700 MILES ON IT. BOUGHT THE VEHICLE JUNE OF 2018 WITH 30,000 MILES ON IT. WHILE DRIVING 55 MPH OR FASTER AND YOU GO AND TRY TO PASS SLOWER TRAFFIC WHETHER IT'S ON THE HIGHWAY OR FREEWAY AND YOU TURN THE WHEEL TO CHANGE LANES WHILE PRESSING DOWN ON THE ACCELERATOR TO SPEED UP, THE TRANSMISSION DOES NOT DOWN SHIFT AND SPEED UP. THE RPM GAUGE INCREASES AND THE ENGINE REVS HIGH BUT THE VEHICLE DOES NOT INCREASE IN SPEED. AFTER YOU STRAIGHTEN OUT THE STEERING WHEEL THE VEHICLE ALL OF A SUDDEN DOWN SHIFTS AND TAKES OFF. IT IS DANGEROUS FOR PEOPLE PULLING OUT INTO TRAFFIC TO PASS CAUSE THE VEHICLE WILL NOT INCREASE IN SPEED AND IT LEAVES YOU TOOLING ALONG IN ONCOMING TRAFFIC. IT IS UNDER FACTORY WARRANTY AND I TOOK VEHICLE INTO THE NISSAN DEALERSHIP. I WAS TOLD EVERYTHING WAS FINE AND THERE WASN'T ANYTHING THAT COULD BE DONE BECAUSE THERE WASN'T ANY TROUBLE CODES STORED IN THE VEHICLES SYSTEM. IT DOES THIS AT LEAST ONCE PER MONTH AND NO TROUBLE LIGHTS COME ON INSIDE THE VEHICLE. I HAVE MADE MULTIPLE COMPLAINTS TO THE DEALER ABOUT THIS AND NOTHING HAS COME OF IT. I HAVE MADE MULTIPLE INQUIRIES ABOUT THIS ONLINE TO NISSAN DIRECTLY AND VEHICLE MECHANIC TYPE SITES. I HAVEN'T HEARD ANYTHING BACK FROM NISSAN THEMSELVES BUT OTHER MECHANIC TYPE SITES HAVE COME TO THE SAME CONCLUSION, IT HAS TO BE THE A COMPUTER MODULE OR TRAFFIC CONTROL SYSTEM. SOMETHING TO DO WITH THE COMPUTER SYSTEM OR MODULES THEMSELVES. NO TROUBLE CODES THEREFORE NOTHING IS WRONG, IS NISSAN'S STANCE. FOR WHAT I HAVE READ, OTHER PEOPLE HAVE HAD SIMILAR PROBLEMS WITH THIS CVT TRANSMISSIONS. THIS HAS BEEN AN ONGOING PROBLEM FOR ME AND MY FAMILY AND NISSAN HAS NOT BEEN ANY HELP, WHICH SURPRISES ME. THIS IS A SAFETY ISSUE. IF YOU PULL OUT TO PASS IN ONCOMING TRAFFIC AND THE VEHICLE WON'T ACCELERATE IT IS DANGEROUS. IF YOU PULL INTO.THE LEFT LANE ON THE FREEWAY TO PASS AND CAN'T, IT IS DANGEROUS!","products":[{"type":"Vehicle","productYear":"2017","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11230329,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/11/2019","dateComplaintFiled":"07/09/2019","vin":"5N1AZ2MG7HN","components":"UNKNOWN OR OTHER,SERVICE BRAKES","summary":"MY CAR HAS A FRONT EMERGENCY BRAKING SYSTEM. THE SENSOR FOR THIS SYSTEM IS LOCATED AT THE FRONT OF THE CAR, UNDERNEATH ONE OF THE HEAD LIGHTS. THE SENSOR DETECTS WHEN A VEHICLE IN FRONT OF YOU HAS STOPPED. AS YOU GET CLOSER TO THE VEHICLE, IF YOU DO NOT STOP, THE CAR WILL SOUND A 3-BEEP ALERT NOTIFYING YOU TO STOP. IF YOU STILL DO NOT STOP, THE CAR WILL APPLY THE BRAKES AND FORCE THE CAR TO STOP TO PREVENT AN ACCIDENT. ONE NIGHT, I WAS DRIVING HOME ON A CITY STREET, WHEN THE 3-BEEP ALERT SOUNDED, AND THE DASHBOARD DISPLAY STARTED FLASHING RED AND WHITE LIGHTS. THERE WAS A MESSAGE ON THE DISPLAY STATING THAT A CRASH WAS IMMINENT. THEN THE BRAKES ENGAGED SUDDENLY, AND THE CAR ALMOST CAME TO A COMPLETE STOP IN THE MIDDLE OF THE STREET. THE BRAKES ENGAGED SO HARD AND SO QUICKLY, THAT IT THREW ME FORWARD IN THE SEAT. AT THE TIME, THERE WAS NO CAR IN FRONT OF ME COMING TO A SUDDEN STOP AND NO CRASH WAS IMMINENT. THE CLOSEST CAR TO ME WAS 2-3 CAR LENGTHS AHEAD, AND IT HAD NOT STOPPED. THANKFULLY, THE STREET WAS NOT BUSY AT THE TIME, AND THERE WAS NO ACCIDENT. NISSAN IS AWARE OF THIS ISSUE, AND THERE ARE CLASS ACTION LAWSUITS, BUT NISSAN WON'T ISSUE A RECALL. I'VE TAKEN MY CAR TO 2 NISSAN DEALERSHIPS AND THEY WON'T REPLACE THE SENSOR. THE FIRST DEALER TOLD ME MY SENSOR WAS DIRTY, BUT THAT DOESN'T EXPLAIN WHAT HAPPENED. ACCORDING TO THE OWNER'S MANUAL, IF THE SENSOR IS DIRTY, THERE WILL BE A MESSAGE ON THE DASHBOARD DISPLAY INDICATING THE SENSOR IS OBSTRUCTED, AND THE FRONT BRAKING SYSTEM WILL TURN OFF. THAT IS NOT WHAT HAPPENED TO ME. THE SECOND NISSAN DEALER DID A SOFTWARE UPDATE ON MY CAR AND RESET THE SENSOR. I KEEP BEING TOLD TO BRING THE CAR BACK IF THE ISSUE HAPPENS AGAIN, BUT THIS IS NOT THE KIND OF ISSUE YOU WANT TO WAIT TO HAVE HAPPEN AGAIN. WHAT IF I AM ON A BUSY STREET OR THE HIGHWAY? I COULD HAVE A SERIOUS ACCIDENT. PLEASE INVESTIGATE THIS.","products":[{"type":"Vehicle","productYear":"2017","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11230054,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/03/2018","dateComplaintFiled":"07/08/2019","vin":"5N1AZ2MG4HN","components":"UNKNOWN OR OTHER","summary":"FORWARD RADAR WHICH CONTROLS THE AUTOMATIC BRAKING SYSTEM AND CRUISE CONTROL STOPS WORKING FOR NO REASON - STATES RADAR NOT AVAILABLE, OBSTRUCTION, WHEN THE CAR IS IN MOTION. UNIT HAS BEEN REPLACED ONCE AND JUST STARTING NOT WORKING AGAIN. WHEN THIS HAPPENS THE CRUISE CONTROL GOES OFF AND THE CAR SLOWS DOWN QUICKLY. THIS IS A REAL SAFETY CONCERN FOR CARS BEHIND YOU AS BRAKE LIGHTS DO NOT COME ON WARNING THAT YOU ARE SLOWING DOWN.","products":[{"type":"Vehicle","productYear":"2017","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11229569,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/04/2017","dateComplaintFiled":"07/05/2019","vin":"5N1AZ2MH3HN","components":"UNKNOWN OR OTHER","summary":"HAPPENS AT LEAST ONCE A TRIP. THE FRONT RADAR, USED FOR COLLISION MITIGATION/INTELLIGENT CRUISE CONTROL, SHUTS OFF AND REPORTS OBSTRUCTION FOR NO APPARENT REASON. THIS RENDERS THE SAFETY SYSTEMS USELESS.","products":[{"type":"Vehicle","productYear":"2017","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11222658,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/23/2019","dateComplaintFiled":"06/26/2019","vin":"5N1AZ2MH9HN","components":"SERVICE BRAKES","summary":"WHILE DRIVING ABOUT 15 - 20 MPH ON A CITY STREET, THE AUTOMATIC EMERGENCY BRAKING SYSTEM ACTIVATED FOR NO APPARENT REASON. THERE WAS A 3 BEEP WARNING THEN THE CAR STOPPED ABRUPTLY. THE DEALER, CENTRAL AVENUE NISSAN IN YONKERS, NY. CHECKED THE SYSTEM AND RECEIVED CODE C1B55 (ELSEWHERE IN THE REPORT CITED, C1355), RADAR BLOCKAGE, (STORED PAST CODE). THE TECHNICIAN ATTRIBUTED THIS TO \"SIDE RADAR BLOCKAGE\" THEY CHECKED THE AREA OF THE SENSOR AND FOUND NO DEBRIS. NISSAN SERVICE WAS NOT CLEAR WHY A FALSE SIDE RADAR BLOCKAGE WARNING SHOULD TRIGGER ABRUPT BRAKING. ALSO, THEY DIDN'T ACTUALLY FIX ANY PROBLEM. THE REPORT IS AVAILABLE IF REQUESTED AND CONTAINS SUPPLEMENTARY INFORMATION FROM THE SERVICE DIAGNOSTICS NOT GENERALLY SHOWN TO THE CUSTOMER.","products":[{"type":"Vehicle","productYear":"2017","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11217109,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/24/2018","dateComplaintFiled":"05/31/2019","vin":"5N1AZ2MH1HN","components":"SEAT BELTS","summary":"WITHIN WARRANTY TIME FRAME OF VEHICLE - SEATBELT FABRIC ROLLS INSIDE OF MALE SLIDING END MECHANISM ON DRIVERS SIDE FRONT SEATBELT WHEN PULLED FROM THE LEFT OVER TO THE RIGHT AND INTO THE FEMALE END. RESULTING IN INSUFFICIENT TIGHTNESS ACROSS LAP, AND \"STUCK\" FABRIC THAT NEEDS TO BE MANUALLY UNFOLDED AND \"UNSTUCK\" FROM WITHIN THE MALE END SLIDING BELT MECHANISM. HAPPENS SEVERAL TIMES A DAY TO MULTIPLE DRIVERS. DOES NOT OCCUR IN PASSENGER SIDE OR REAR SEATBELTS. HAPPENS WHEN PUTTING SEAT BELT ON BEFORE DRIVING. HAVE HAD IT REPLACED, AND CHECKED THREE TIMES AT DEALERSHIP, THEY COULD NOT DUPLICATE ISSUE. BUT IT CONTINUES TO OCCUR DAILY. MAY BE DEFECTIVE FABRIC OR RETRACTABLE MECHANISM?","products":[{"type":"Vehicle","productYear":"2017","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11205902,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/06/2019","dateComplaintFiled":"05/06/2019","vin":"5N1AZ2MG2HN","components":"UNKNOWN OR OTHER","summary":"DRIVING ON THE ROAD WHEN LOUD SHOTGUN BLAST SOUND ABOVE RESULTING FROM THE SUNROOF EXPLODING. NO TRAFFIC IN FRONT TO SAY A ROCK HIT IT NOR ANYTHING ABOVE LIKE AN OVERPASS TO DROP SOMETHING FROM.","products":[{"type":"Vehicle","productYear":"2017","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11203592,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/21/2019","dateComplaintFiled":"04/24/2019","vin":"5N1AZ2MH7HN","components":"UNKNOWN OR OTHER","summary":"DRIVING DOWN AN OPEN PAVED COUNTY ROAD, DRIVING STRAIGHT AT AROUND 60 MPG. NO CARS IN SIGHT, NO TREES OR BUILDING NEAR THE ROAD AND WE HEARD WHAT SOUNDED LIKE A GUNSHOT INSIDE THE VEHICLE. WE LOOKED AROUND AND COULDN'T TELL WHAT HAPPENED. I LOOKED UP AND THERE WAS A HOLE IN THE CENTER OF THE MOONROOF THEN GLASS STARTED FALLING. MY KIDS IN THE BACKSEAT HAD MORE GLASS THAN THE FRONT. THE GLASS THAT WAS REMAINING WAS CURVED UP WHICH SEAMED STRANGE BECAUSE NO ONE TOUCHED THE ROOF. WE HAVE A PANORAMIC MOONROOF BUT IT WAS ONLY THE MOVABLE PIECE EXPLODED. ROOF AND WINDOWS WERE CLOSED, IT WAS 85 DEGREES OUTSIDE AND WE HAD THE AIR CONDITIONING ON. I CALLED NISSAN AND OPENED AN INCIDENT AND THEY DENIED ANY RESPONSIBILITY STATING GLASS ISN'T COVERED AND SINCE THERE IS NO EVIDENCE SHOWING IT EXPLODED AND WASN'T HIT THEY ARE NOT LIABLE. I HAVE FULL COVERAGE GLASS INSURANCE SO I WOULDN'T HAVE TO PAY EITHER WAY IT IS THE POINT THAT THIS IS NOT MY FAULT AND AFTER LOOKING AT ALL OF THE SAME ISSUES WITH THESE GLASS ROOFS IT SHOULD BE THE RESPONSIBILITY OF THE CAR MANUFACTURER.","products":[{"type":"Vehicle","productYear":"2017","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11193179,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/30/2019","dateComplaintFiled":"04/01/2019","vin":"","components":"ELECTRICAL SYSTEM","summary":"ANTI LOCK BRAKE PUMP CAN LEAK BREAK FLUID ONTO CIRCUIT BOARD CAUSING AN ELECTRICAL SHORT AND CAUSE A FIRE RISK. NISSAN RECOMMENDS PARKING VEHICLES (IN MY CASE A MURANO PLATINUM 2017) OUTSIDE. IF DRIVERS SEE ANTI-LOCK BRAKE WARNING FOR MORE THAN 10 SEC AFTER ENGINE START, DO NOT DRIVE VEHICLE. PROBLEM- MY CAR VIN DID NOT COME UP ON THE RECALL SO I NEVER RECEIVED THE WARNING. I EXPERIENCED AN ELECTRICAL FIRE UNDER HOOD (PASSENGER SIDE) WHEN CAR WAS OFF AND PARKED INSIDE MY GARAGE. WE HAPPEN TO BE HOME AND SMELL SMOKE. CALLED NISSAN CORPORATE TO URGE THE RECALL BE ISSUED AGAIN.","products":[{"type":"Vehicle","productYear":"2017","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11189875,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2018","dateComplaintFiled":"03/19/2019","vin":"5N1AZ2MH2HN","components":"VEHICLE SPEED CONTROL","summary":"INTERMITTENT 'FRONT RADAR OBSTRUCTION' WARNING LIGHT AND IMMEDIATE DISABLING OF THE PREDICTIVE FORWARD COLLISION WARNING, FORWARD EMERGENCY BRAKING AND CRUISE CONTROL SYSTEMS. THIS IS A SAFETY ISSUE, PARTICULARLY FOR THE RAPID DECELERATION THAT CAN OCCUR IN HEAVY TRAFFIC WHEN USING CRUISE CONTROL.","products":[{"type":"Vehicle","productYear":"2017","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11173827,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/10/2019","dateComplaintFiled":"02/03/2019","vin":"5N1AZ2MH8HN","components":"VEHICLE SPEED CONTROL","summary":"THE CRUISE CONTROL SYSTEM FAILS - IT IS TURNS OFF AUTOMATICALLY. THE ERROR MESSAGE ON THE DASHBOARD DISPLAY SAY'S THE FRONT RADAR SYSTEM STOPPED WORKING. THIS HAPPENS ARBITRARILY AND WITHOUT PRIOR WARNING REGARDLESS OF DAY OR NIGHT OR WEATHER CONDITIONS. THE SYSTEM WILL BE OPERABLE AGAIN IN 10 OR 15 MINUTES. MY CAR IS STILL UNDER WARRANTY. I REPORTED THE PROBLEM TO NISSAN. THEY SAID IT IS A KNOWN PROBLEM AND THEY ARE RESEARCHING THE CAUSE. HOWEVER NISSAN DIDN'T ALERT ME TO THE PROBLEM. I HAVE NO EVIDENCE NISSAN IS REALLY WORKING ON A SOLUTION. THIS IS A SAFETY ISSUE BECAUSE WHEN THE RADAR SYSTEM STOPS THE CRUISE CONTROL SYSTEM SHUTS DOWN AND THE CAR BEGINS TO DECELLERATE. UNDER CERTAIN CONDITIONS THIS MAY STARTLE OR CONFUSE THE DRIVER AND LEAD TO PANIC OR ABRUPT MANUVERS.","products":[{"type":"Vehicle","productYear":"2017","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11163287,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/20/2018","dateComplaintFiled":"12/24/2018","vin":"5N1AZ2MH3HN","components":"POWER TRAIN","summary":"WHEN MAKING SHARP TURN (LEFT OR RIGHT) INTO FAST MOVING TRAFFIC AND DRIVING STRAIGHT AFTER THE TURN, WHILE PUSHING ACCELERATOR PEDAL HARD, THE RPM WILL GO UP HIGH BUT THE SPEED WILL NOT (IT WILL INCREASE VERY SLOWLY). THE RPM WOULD STAY HIGH (5000 TO 6000) THERE WILL BE LOTS OF NOISE FROM THE DRIVE TRAIN BUT NOTHING WILL HAPPEN TO LOWER THE RPM. IN ORDER TO MAKE THE CVT WORK PROPERLY AFTER THAT, THE ACCELERATOR PEDAL HAS TO BE FULLY RELEASED AND THE RPM WILL HAVE TO GO DOWN. I CAN REPLICATE THIS CONDITION MOST OF THE TIME (IT DEPENDS ON WHETHER THE ACCELERATOR PEDAL IS PUSHED HARD ENOUGH WHILE TURNING), AND IT HAS BEEN HAPPENING EVER SINCE PURCHASE OF THIS CAR. AT THE DEALERSHIP GARAGE I WAS TOLD THAT SINCE THERE IS NO FAULT CODE THEY CAN'T HELP AND REFUSED TO TAKE A RIDE IN THE CAR.","products":[{"type":"Vehicle","productYear":"2017","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11155729,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/17/2018","dateComplaintFiled":"12/03/2018","vin":"","components":"VEHICLE SPEED CONTROL","summary":"C/S FORWARD COLLISION WARNING KEEPS PERIODICALLY COMING ON WITH NO OBSTRUCTION IN FRONT OF VEHICLE. WHEN WARNING OCCURS IT SHUTS OF THE CURSIE CONTROL. VERY DANGEROUS WHEN DRIVING DOWN THE HIGHWAY.","products":[{"type":"Vehicle","productYear":"2017","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11150919,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/06/2018","dateComplaintFiled":"11/12/2018","vin":"5N1AZ2MG9HN","components":"UNKNOWN OR OTHER","summary":"PLATINUM PACKAGE. WHEN CAR IS IN MOTION, FORWARD COLLISION WARNING SYSTEM MALFUNCTION INCORRECTLY IDENTIFIES A PENDING COLLISION, INDICATING THAT A COLLISION IS IMMINENT. ONCE THE WARNING OCCURS, BOTH VISUAL ON THE DASH, AND AUDIBLE BEEP, IT WILL NOT GO AWAY. IT CONTINUES UNTIL THE VEHICLE IS TURNED OFF. OCCURS OFTEN. DEALERSHIP ATTEMPTS TO REPAIR FAIL. PARTS DEPARTMENTS CLAIM REPLACEMENT PARTS ARE NOT AVAILABLE. THIS IS DANGEROUS TO TIMID DRIVERS IN HEAVY TRAFFIC. ALTHOUGH PROBLEM EXISTS IN LIGHT TRAFFIC AS WELL.","products":[{"type":"Vehicle","productYear":"2017","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11144550,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2018","dateComplaintFiled":"10/31/2018","vin":"5N1AZ2MG9HN","components":"VEHICLE SPEED CONTROL,UNKNOWN OR OTHER","summary":"C/S FORWARD COLLISION WARNING KEEPS PERIODICALLY COMING ON WITH NO OBSTRUCTION IN FRONT OF VEHICLE. FIRST REPORTED JUNE 2018, REPLACED FAILED AGAIN, CURATING UNDER ENGINEERING REVIEW, AT THIS TIME WHEN IT ALARMS ALL TIME, ALSO CURSE CONTROL DOES NOT WORK, AND SIDE ALARM OFF AND ON. WHEN IN MOTION, WE HAVE INSURANCE DISCOUNT FOR THE COLLISION WARNING SYSTEM THAT IS NOT WORKING.","products":[{"type":"Vehicle","productYear":"2017","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11140215,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2017","dateComplaintFiled":"10/14/2018","vin":"5N1AZ2MG8HN","components":"UNKNOWN OR OTHER","summary":"RATTLING / VIBRATING NOISES INTERIOR LEFT DOOR / VENT / DASH AT ELEVATED TEMPERATURES. NISSAN IS AWARE OF DEFECTIVE PARTS. 4 ATTEMPTS WERE MADE TO REPAIR IT AND THE PROBLEM STILL PERSISTS AT EXTERNAL TEMPERATURE ABOVE 90 DEGREES (FLORIDA SUMMER). THE NOISES OCCUR WHILE DRIVING AROUND 45 MPH AND ARE A MAJOR DISATRACTION AND SAFETY ISSUE.DRIVING IN CITY STREETS. THE NOISE IS INTERMITTENT AND ACCORDING TO THE DEALER NISSAN HAS PREVIOUSLY ISSUED AN ADVISORY (TO DEALERS) WITH A FIX. THE \"RUBBER BAND TYPE FIX\" IS TEMPORARY AND THE NOISES KEEP ON OCCURRING, INTERMITTENTLY AFTER IT IS PARKED IN OPEN AREA FOR 1-2 HOURS AND CAR IS DRIVEN ON CITY STREETS AT AROUND 45 MPH. THE NOISES ARE DISTRACTION AND IS A SAFETY HAZARD. NISSAN ATTEMPTED FIXING IT 3 TIMES, AT FIRST DISMISSED IT STATING CANNOT DUPLICATE. SIMILAR INTERIOR NOISES OCCUR INTERMITTENTLY ON THE RIGHT SIDE DOOR AND DASH WHILE DRIVE AT SIMILAR SPEEDS.THE EXTERNAL TEMPERATURES ARE ABOVE 90 AND THE AC IS ON AT 72-75 DEGREES. I HAVE VIDEO TAPE ON IPHONE RECORDING THE SOUND, THE FILE IS TOO BIG TO EMAIL OR TRANSFER TO MY LAPTOP (I HAVEN'T FIGURED IT OUT AS YET). IT FIRST HAPPENED IN AUGUST 2017 AND HAS CONTINUED. THE PROBLEM GETS WORSE WITH INCREASING EXTERNAL TEMPERATURE. WORK ORDERS CONTAINS PERSONAL INFORMATION AND THEREFORE NOT ATTACHED","products":[{"type":"Vehicle","productYear":"2017","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11139968,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/27/2018","dateComplaintFiled":"10/12/2018","vin":"5N1AZ2MH7HN","components":"UNKNOWN OR OTHER","summary":"PANORAMIC SUNROOF SHATTERED WHEN DRIVING DOWN HIGHWAY. NOTHING HIT CAR TO CAUSE GLASS TO SHATTER. PER INSURANCE ADJUSTER THIS IS A DESIGN FLAW WITH THE CAR","products":[{"type":"Vehicle","productYear":"2017","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11132183,"manufacturer":"Nissan North America, Inc.","crash":true,"fire":false,"numberOfInjuries":2,"numberOfDeaths":0,"dateOfIncident":"09/28/2018","dateComplaintFiled":"09/28/2018","vin":"5N1AZ2MH6HN","components":"SERVICE BRAKES, HYDRAULIC,AIR BAGS","summary":"TL* THE CONTACT OWNS A 2017 NISSAN MURANO. WHILE DRIVING 35 MPH, THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE DID NOT STOP. THE BRAKES HAD COMPLETELY FAILED. AS A RESULT, THE CONTACT REAR ENDED ANOTHER VEHICLE. NONE OF THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED. THE CONTACT SUSTAINED INJURIES TO THE NECK AND HEAD. THE DRIVER OF THE OTHER VEHICLE SUFFERED UNKNOWN INJURIES. MEDICAL ATTENTION WAS REQUIRED. THE CONTACT WAS PROVIDED WITH INSURANCE CLAIM NUMBER: 258-472-1S236. THE MANUFACTURER WAS MADE AWARE OF THE CRASH. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 14,099. *DT *JS","products":[{"type":"Vehicle","productYear":"2017","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11131834,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/22/2018","dateComplaintFiled":"09/26/2018","vin":"5N1AZ2MG8HN","components":"VEHICLE SPEED CONTROL","summary":"CONTINUALLY GETTING ERROR MESSAGE SAYING \"UNAVAILABLE FRONT RADAR OBSTRUCTION\". TOOK TO DEALER AND THEY SAID IT WAS FINE AFTER CLEARING THE CODE. DROVE AWAY FROM DEALER AND IT DID IT AGAIN. TOOK IT BACK AND THEY NOW SAY NISSAN IS \"ENGINEERING\" THE PROBLEM AND DON'T RECOMMEND A FIX. TOOK IT ON THE HIGHWAY AND WAS PASSING ANOTHER VEHICLE AT 75MPH WHEN IT WENT OFF AND IT DISABLED MY CRUISE CONTROL. THAT WAS QUITE STARTLING AND IS POTENTIALLY DANGEROUS. CALLED NISSAN CORPORATE OFFICE AND FILED A CASE. THEY DON'T SEEM TO ACKNOWLEDGE THE PROBLEM, YET I SEE OTHERS ARE HAVING THE SAME PROBLEM WHEN I CHECK FORUMS ON THE INTERNET.","products":[{"type":"Vehicle","productYear":"2017","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11130413,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/25/2018","dateComplaintFiled":"09/20/2018","vin":"5N1AZ2MG4HN","components":"UNKNOWN OR OTHER","summary":"KEY FOBS AND AUTO START DOESN'T ALWAYS WORK. MURANO WILL BE PARKED AND OFF AND I WALK UP WITHIN 15 FT OF THE DRIVERS SIDE DOOR AND TRY TO AUTOSTART AND IT CONSISTENTLY ONLY WORKS ABOUT 1 IN 4 TRIES. DEALERSHIP HAS REPLACED BOTH FOBS AND BATTERIES AND STILL NOT WORKING EVERY SINGLE TIME. ALSO, SEVERAL TIMES IN THE PAST YEAR, I GET IN AND PLACE FOOT ON BRAKE AND PUSH BUTTON TO START AND IT WILL NOT START, TAKES SEVERAL ATTEMPTS BEFORE THE VEHICLE WILL START!!!","products":[{"type":"Vehicle","productYear":"2017","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11120928,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/15/2018","dateComplaintFiled":"08/19/2018","vin":"5N1AZ2MG4HN","components":"VEHICLE SPEED CONTROL,UNKNOWN OR OTHER","summary":"THE CAMERA ON THE FRONT OF MY VEHICLE HAD TO BE REPLACED BECAUSE IT WAS DAMAGED BY SOMETHING OFF THE ROAD CRACKING THE LENSES AND, AS A RESULT, CAUSING MY CRUISE CONTROL NOT TO FUNCTION PROPERLY AS WELL. I COULD NOT USE MY DRIVING SAFETY CONTROLS THAT CONTROLLED DISTANCES BETWEEN VEHICLES ALSO. THIS WAS A POOR DESIGN FLAW AND WAS NOT COVERED UNDER MY ORIGINAL WARRANTY PERIOD OF 3 YEAR/36000 MILES. WE HAVE HAD THE ISSUE(S) FIXED BUT THERE IS NOTHING TO PREVENT IT FROM HAPPENING AGAIN. WE WILL PROBABLY NOT BUY ANOTHER NISSAN PRODUCT AGAIN EVEN THOUGH THIS IS OUR SIXTH CONSECUTIVE PURCHASE FROM NISSAN.","products":[{"type":"Vehicle","productYear":"2017","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11120942,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/13/2018","dateComplaintFiled":"08/19/2018","vin":"5N1AZ2MH1HN","components":"ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL","summary":"MY VEHICLE HAD A WARNING LIGHT COME ON STATING \"FRONT COLLISION AVOIDANCE UNAVAILABLE\". IT WOULD SHUT OFF THE CRUISE CONTROL. TOOK IT INTO THE DEALER. THEY SAID THE VEHICLE OPERATED AS DESIGNED. TOOK IT BACK IN SEVERAL WEEKS LATER DEMANDING THEY FIX THE PROBLEM. TOOK A TEST DRIVE WITH THE TECHNICIAN. PROBLEM DID NOT REOCCUR. I GOT OUT. THE TECHNICIAN STARTED THE CAR TO PULL IT IN THE SHOP AND THE WARNING CAME ON. THEY TRACED THE PROBLEM TO A SENSOR. THE SENSOR IS NOT AVAILABLE AND IS ON BACKORDER. IN THE MEAN TIME THE CRUISE DOES NOT OPERATE AND THE FRONT COLLISION AVOIDANCE DOES NOT WORK (WAITING 5 WEEKS NOW). CANNOT DEPEND UPON THE COLLISION AVOIDANCE EVEN THOUGH THEY ADVERTISE IT.","products":[{"type":"Vehicle","productYear":"2017","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11119330,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/21/2018","dateComplaintFiled":"08/11/2018","vin":"5N1AZ2MG0HN","components":"UNKNOWN OR OTHER","summary":"WHILE ON A RECENT ROAD TRIP DURING DRY CONDITIONS. WE HAVE STARTED RECEIVING A POP UP MESSAGE RELATING TO THE FORWARD EMERGENCY BRAKING SYSTEM ON OUR DISPLAY - FRONT RADAR OBSTRUCTION. THIS HAS NOT AFFECTED BRAKING TO OUR KNOWLEDGE AND FOLLOWING THE RESET STEPS IN THE OWNERS MANUAL DID NOTHING.","products":[{"type":"Vehicle","productYear":"2017","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11113065,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/23/2018","dateComplaintFiled":"07/23/2018","vin":"5N1AZ2MH9HN","components":"VISIBILITY/WIPER","summary":"THE CAR HOOD HAS A RIDGE THAT SLOPES TOWARD THE DRIVER DIRECTLY IN FRONT OF THE WINDSHIELD WIPERS. THE SUN REFLECTS DIRECTLY INTO THE DRIVER WHEN THERE IS MORNING OR AFTERNOON SUN AND THE SUN VISOR CANNOT BE POSITIONED LOW ENOUGH TO BLOCK THE REFLECTION. THIS REFLECTION CAN TEMPORARILY BLIND THE DRIVER WHILE THE CAR IS IN MOTION. I AM TRADING THIS CAR IN FOR ANOTHER VEHICLE BECAUSE OF THIS ISSUE.","products":[{"type":"Vehicle","productYear":"2017","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11104544,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/21/2018","dateComplaintFiled":"06/28/2018","vin":"5N1AZ2MGXHN","components":"VISIBILITY/WIPER","summary":"I HAVE A 2017 NISSAN MURANO. I WAS DRIVING ON A HIGHWAY AT APPROXIMATELY 12 IN THE AFTERNOON WHEN WE HEARD A LOUD EXPLOSION ON THE ROOF OF THE CAR. THE SUNROOF GLASS AND HEADLINER WERE BOTH CLOSED. I SLIGHTLY OPENED THE HEADLINER AND COULD SEE THE GLASS WAS SHATTERED. I IMMEDIATELY PULLED OVER ON THE SIDE OF THE HIGHWAY AND LOOKED ON TOP OF THE CAR TO FIND THE FRONT SECTION OF THE PANORAMIC SUNROOF HAD COMPLETELY EXPLODED AND WAS SHATTER. THE GLASS WAS ACTUALLY PROTRUDING UPWARD SO IT WAS OBVIOUS NOTHING HAD FALLING FROM THE SKY ON TOP OF IT. THE GLASS, THEN GAVE WAY AND COMPLETELY FELL ON THE FABRIC HEADLINER. WE THEN SPENT THE NEXT HOUR AND A HALF ON THE SIDE OF THE HIGHWAY WAITING FOR A TOW TRUCK WHERE THE VEHICLES WAS THEN TOWED TO A NISSAN DEALER. AT THE TIME OF INCIDENT, IT WAS 75 DEGREES OUTSIDE AND CLEAR DAY. I WAS DRIVING 55 MILES PER HOUR.","products":[{"type":"Vehicle","productYear":"2017","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11102879,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/02/2018","dateComplaintFiled":"06/20/2018","vin":"5N1AZ2MG4HN","components":"VISIBILITY/WIPER","summary":"I AM CONCERNED ABOUT THE GLARE FROM THE HOOD THAT BLINDS ME WHEN I'M DRIVING. WHEN THE SUN SHINES ON THE HOOD IT CAUSES A GLARE THAT PREVENTS THE DRIVER FROM SEEING THE ROAD. THIS HAS BEEN GOING ON SINCE I PURCHASED THE CAR IN MARCH 2018. I HAVE TRIED ADJUSTING MY SEAT, ADJUSTING THE STEERING WHEEL, AND WEARING UV PROTECTED SUNGLASSES. NONE OF THESE SOLUTIONS HELP THE PROBLEM. NOW I'M EXPERIENCING EYE PAINS THAT I'M WORRIED MAY BE RELATED. BUT MOST IMPORTANTLY I'M WORRIED THAT THE GLARE WILL CAUSE ME TO HAVE A CAR ACCIDENT.","products":[{"type":"Vehicle","productYear":"2017","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11096546,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2018","dateComplaintFiled":"05/17/2018","vin":"5N1AZ2MH6HN","components":"POWER TRAIN","summary":"TL* THE CONTACT OWNS A 2017 NISSAN MURANO. WHILE DRIVING 10 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE RPMS INCREASED; HOWEVER, THE VEHICLE FAILED TO MOVE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (GIRARD NISSAN, 425 GOLD STAR HWY, GROTON, CT 06340). THE FAILURE WAS UNABLE TO BE DUPLICATED; HOWEVER, THE SOFTWARE MODULE UPDATE WAS COMPLETED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 5,800.","products":[{"type":"Vehicle","productYear":"2017","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11088969,"manufacturer":"Nissan North America, Inc.","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"04/16/2018","dateComplaintFiled":"04/19/2018","vin":"5N1AZ2MG1HN","components":"AIR BAGS","summary":"TAKATA INFLATORS, THIS COMPLAINT MAY BE RELATED TO THE PREVIOUS RECALLS BUT I AM NOT AN EXPERT. I'D LIKE TO HAVE THE AIRBAGS NOT DEFLATING IN AN ACCIDENT WHERE THERE WAS SIGNIFICANT DAMAGE TO THE PASSENGER FRONT OF MY VEHICLE WHILE TRAVELING AT ABOUT 30MPH. I WAS TRAVELING ON A CITY ROAD WHEN ANOTHER VEHICLE TURNED LEFT FROM THE RIGHT LANE CAUSING ME TO SLAM ON BRAKES AND OUR VEHICLES COLLIDED.","products":[{"type":"Vehicle","productYear":"2017","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11084328,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/19/2018","dateComplaintFiled":"04/10/2018","vin":"5N1AZ2MH1HN","components":"POWER TRAIN","summary":"IN 9000 MILES, I'VE HAD THIS OCCUR 3 TIMES. IMMEDIATELY AFTER TURNING - STRAIGHTENING OUT, ACCELERATION WILL NOT KICK IN. I SEE THE RPMS GOING UP AS I AM HITTING THE GAS, BUT THE VEHICLE IS NOT GETTING ANY POWER TO THE WHEELS - I WAS ACTUALLY SLOWING DOWN FROM MY TURN INERTIA. I HAD MY CAR UP TO 5000 RPMS, BUT I WAS STILL ONLY GOING ~25-35 MPH. VERY DANGEROUS IF I PULL INTO TRAFFIC. I HAD MY VEHICLE LOOKED AT BY THE DEALERSHIP, HOWEVER SINCE THERE WERE NO CODES, THEY COULD NOT FIND ANYTHING WRONG. I CONTACTED NISSAN CUSTOMER CARE AND THEY ARE NOT INTERESTED IN TROUBLESHOOTING IF THERE ARE NO CODES. THE DATE LISTED IS APPROXIMATE.","products":[{"type":"Vehicle","productYear":"2017","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11081555,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/26/2018","dateComplaintFiled":"03/27/2018","vin":"5N1AZ2MG0HN","components":"VISIBILITY/WIPER","summary":"WHILE BACKING OUT OF MY DRIVEWAY THE REAR (HATCHBACK) GLASS EXPLODED.","products":[{"type":"Vehicle","productYear":"2017","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11072289,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/07/2018","dateComplaintFiled":"02/12/2018","vin":"5N1AZ2MH7HN","components":"VISIBILITY","summary":"TL* THE CONTACT OWNS A 2017 NISSAN MURANO. WHILE DRIVING 10 MPH, THE PANORAMIC SUN ROOF EXPLODED AND THE INTERIOR OF THE VEHICLE SUSTAINED WATER DAMAGE DUE TO RAIN. THE CONTACT CALLED A LOCAL DEALER (KELLY NISSAN OF WOBURN, 95 CEDAR ST, WOBURN, MA 01801) AND WAS INFORMED THAT THE GLASS WAS STRUCK BY A ROCK. THERE WERE NO INJURIES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT WAS UPSET THAT HE HAD TO USE HIS INSURANCE. THE FAILURE MILEAGE WAS 2,500.","products":[{"type":"Vehicle","productYear":"2017","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11064357,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/23/2018","dateComplaintFiled":"01/23/2018","vin":"5N1AZSMGXHN","components":"UNKNOWN OR OTHER","summary":"WHILE SITTING IN TRAFFIC, GOING LESS THAN 10 MILES PER HOUR, ON US ROUTE 60 IN MESA, AZ, THE SUNROOF SPONTANEOUSLY SHATTERED. THE WEATHER WAS CLEAR, SUNNY AND COLD (HIGH 30'S FAHRENHEIT) AND I WAS NOT UNDER AN OVERPASS.","products":[{"type":"Vehicle","productYear":"2017","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11063744,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/20/2017","dateComplaintFiled":"01/19/2018","vin":"","components":"AIR BAGS,SEAT BELTS,ENGINE","summary":"I PURCHASED A NEW 2017.5 NISSAN MURANO OCT 14 2017 ONE WEEK LATER THE SRS LIGHT COMES LIGHT COMES ON WHILE DRIVING AND STAYS ON. AFTER THREE TRIPS BACK AND MULTIPLE PARTS REPLACED INCLUDING SENSOR FOR SEATBELT CONNECTOR THAT WAS NOT ATTACHED PROPERLY AND THE REPLACEMENT OF THE SRS SYSTEM. TODAY 97 DAYS LATER I WAS TOLD BY MY LOCAL NISSAN DEALERSHIP THAT THE VEHICLE WAS INDEED DEFECTIVE AT TIME OF PURCHASE. THE FACTORY HAD NOT CONNECTED THE HARNESS THAT CONNECTS TO THE AIRBAGS WHICH WAS CAUSING MY SRS LIGHT TO COME ON CONTINUOUSLY. I AM VERY SAD AND UPSET THAT THIS HAS HAPPENED TO ME AND I AM IN PROCESS OF FILING A CLAIM WITH THE NISSAN CORPORATION CONSUMER DEPARTMENT FOR A BUY BACK OF MY VEHICLE.","products":[{"type":"Vehicle","productYear":"2017","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11060667,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/04/2018","dateComplaintFiled":"01/05/2018","vin":"XXXXXXXX","components":"EXTERIOR LIGHTING","summary":"2017 NISSON MURANO. I PICKED UP THIS CAR TO ASSIST MY SON SHUTTLING CARS, AT NIGHT, I STARTED THE CAR AND THE HALOGEN HEADLIGHTS CAME ON AUTOMATICALLY LEADING ME TO BELIEVE THE CAR HAD AUTOMATIC LIGHTS. IN FACT, ONLY THE FRONT HALOGEN LIGHTS WERE ON BUT NO RUNNING LIGHTS ON THE SIDE OR REAR. I ONLY DISCOVERED THE SITUATION AFTER DRIVING SEVERAL MILES, WITH DRIVERS BEHIND ME OCCASIONALLY FLASHING THEIR LIGHTS TO SIGNAL ME. THIS EQUIPMENT BEHAVIOR IS VERY DECEIVING AND DANGEROUS.","products":[{"type":"Vehicle","productYear":"2017","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11002925,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/27/2017","dateComplaintFiled":"07/04/2017","vin":"5N1AZ2MH7HN","components":"VISIBILITY/WIPER","summary":"GLARE FROM THE CHROME AREA OF THE SIDE AIR VENTS INTO THE SIDE VIEW MIRRORS BOTH DRIVER AND PASSENGER SIDE. THE REFLECTION FROM THE CHROME AROUND THE SIDE AIR VENTS INTO THE SIDE VIEW MIRRORS DISTORTS THE DRIVERS VISION ON BOTH MIRRORS. THIS IS A DEFINITE SAFETY HAZARD AND NISSAN SHOULD CORRECT THE PROBLEM. IT APPEARS NISSAN HAS FAILED TO CORRECT THIS PROBLEM AND THAT OTHERS HAVE COMPLAINED ABOUT THIS PROBLEM AS WELL. I HAVE HAD 3 OTHER MURANO'S AND NEVER HAD A PROBLEM UNTIL THIS MODEL AND YEAR .","products":[{"type":"Vehicle","productYear":"2017","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11000198,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/20/2017","dateComplaintFiled":"06/20/2017","vin":"5N1AZ2MH4HN","components":"UNKNOWN OR OTHER","summary":"HIGH PITCH NOISE COMING FROM WHEEL WELL WITH ENGINE OFF OR ON. NO INDICATOR LIGHT SHOWING ISSUE. OPENED AND CLOSED ALL DOORS DID NOT STOP. COULD NOT DETERMINE WHEN OR WHY NOISE WAS OCCURRING. AFTER DRIVING TO DEALER THE HIGH PITCH WHISTLE STOPPED. DEALER COULD NOT DETECT REASON.","products":[{"type":"Vehicle","productYear":"2017","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10995189,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/14/2017","dateComplaintFiled":"06/14/2017","vin":"5N1AZ2MH8HN","components":"STEERING","summary":"TL* THE CONTACT OWNS A 2017 NISSAN MURANO. WHILE DRIVING 12 MPH, THE STEERING WHEEL FAILED TO TURN LEFT OR RIGHT AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE FAILURE PREVIOUSLY OCCURRED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 708.","products":[{"type":"Vehicle","productYear":"2017","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10945792,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/12/2017","dateComplaintFiled":"01/17/2017","vin":"","components":"SEATS","summary":"HELLO, RECENTLY, I BOUGHT 2017 NISSAN MURANO PLATINUM. AFTER A MONTH, I NOTICED THAT WHEN I INCREASE HEATED SEAT TEMPERATURE TO MAXIMUM, ONE HALF(RIGHT) SIDE OF FRONT SEAT HEATING IS VERY HIGH AND OTHER HALF ACT NOT EVEN 50%. I CALLED NISSAN DEALER LOCALLY TO LOOK AND INVESTIGATE HEATING DISTRIBUTION ISSUE. ON THE SAME TIME I CALLED NISSAN CUSTOMER CARE AND EXPLAIN SITUATION. I WAS TOLD BY CUSTOMER CARE TO REPORT FINDINGS BACK TO THEM BASED ON DEALERSHIP RESPONSE. DEALERSHIP RESPONDED IT IS JUST A WAY DESIGN BY NISSAN FOR ALL MURANO, THERE IS NOTHING CAN BE DONE. IT'S JUST A WAY IT IS. I FEEL HELPLESS BY NISSAN OVERALL EXPERIENCE. NISSAN SHOULD BE ABLE TO STEP UP AND LOOKING INTO THIS ISSUE TO MAKE SURE HEATED SEAL HEAT DISTRIBUTION SHOULD BE UNIFORM, NOT LIKE ONE HALF OF SEAL GET VERY HIGH COMPARE TO OTHER HALF. THIS IS VERY POOR DESIGN WITH RESPECT TO HEATED SEAT SAFETY.","products":[{"type":"Vehicle","productYear":"2017","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]}]}