{"count":23,"message":"Results returned successfully","results":[{"odiNumber":11749463,"manufacturer":"Polestar Automotive USA, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/07/2026","dateComplaintFiled":"07/10/2026","vin":"YSMFD3KA5RL","components":"TIRES","summary":"Leased vehicle 7-25-24. Driver\u2019s rear tire had ongoing slow leak beginning several months after start of lease. We filled with air and reset stored tire pressure. This would last a couple months and same tire would begin to lose some pressure again. Finally at our 20,000 mile scheduled checkup, Polestar service advised to purchase a new tire, which we did, 3/19/26. The car was delivered back to us within a couple of days. On 5/7/26, that same tire completely blew out while driving on the freeway. Was able to exit freeway without an accident, but driving on rim. Towed to Polestar service who diagnosed rim cracked. Both tire and rim completely replaced. Though we paid 5/18/26 (see invoice), we did not receive car as we had to wait for insurance inspection which took a very long time for Polestar and insurance to connect - both poor communication. We ended up doing all their legwork. Finally received car back approximately one month later, after 6/1/26. We discovered within a couple days that the tire sensor system was not working, when it worked prior to the repair. Also key fobs didn\u2019t work. Within 2-3 weeks, the same tire was leaking again, visibly lower than the other tires. Asked Polestar roadside service to pickup vehicle 6/29/26. We were notified that there was some \u2018piece of metal\u2019 in the tire and the tire could not be patched because the tire was driven on while low, which of course we did not know because the tire sensor system was not functioning properly. Here we are again, Polestar telling us we need to buy yet another driver\u2019s side rear tire.","products":[{"type":"Vehicle","productYear":"2024","productMake":"POLESTAR","productModel":"POLESTAR 2","manufacturer":"Polestar Automotive USA, Inc."},{"type":"Tire","productYear":"9999","productMake":"UNKNOWN","productModel":"UNKNOWN","size":null,"manufacturer":"UNKNOWN MANUFACTURER"}]},{"odiNumber":11746336,"manufacturer":"Polestar Automotive USA, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/23/2026","dateComplaintFiled":"06/24/2026","vin":"YSMFE3KA8RL","components":"TIRES","summary":"Michelin primacy all season 245/45r/19 102v  Both rear tires cannot support the load of an rear wheel drive electric vehicle. Both tires wore through the tread at less than 20k miles. Warranty states they are good for 45k.  Had to have tires replaced before they caused serious damage to the vehicle, occupants of the vehicle, or the other drivers on the road.","products":[{"type":"Vehicle","productYear":"2024","productMake":"POLESTAR","productModel":"POLESTAR 2","manufacturer":"Polestar Automotive USA, Inc."},{"type":"Tire","productYear":"9999","productMake":"UNKNOWN","productModel":"UNKNOWN","size":null,"manufacturer":"UNKNOWN MANUFACTURER"}]},{"odiNumber":11744735,"manufacturer":"Polestar Automotive USA, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2026","dateComplaintFiled":"06/17/2026","vin":"YSMFD3KA3RL","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"Purchased a used 2024 Polestar from Kia Van Nuys, CA on 5/18/2026. The Acknowledgement Regarding Recalls form noted that \"The Report indicates that the Vehicle is NOT subject to an open recall at this time. I was having difficulty with the vehicle i.e charging, Internet connection and electronic driver information feedback. I took the vehicle to the Polestar service center on June 1, 2026 and found that the previous 2 recalls for TCAM Reload and a recall on VIDA soft wear version 4.2.13 which required a total soft wear update.","products":[{"type":"Vehicle","productYear":"2024","productMake":"POLESTAR","productModel":"POLESTAR 2","manufacturer":"Polestar Automotive USA, Inc."}]},{"odiNumber":11744434,"manufacturer":"Polestar Automotive USA, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/10/2026","dateComplaintFiled":"06/16/2026","vin":"YSMFG3KA6RL","components":"BACK OVER PREVENTION","summary":"After installing the recent software update (version 5.0.10) that was intended to fix the rear camera not appearing when shifting into reverse, my vehicle has continued to experience the same problem, now with significantly increased frequency. Nearly every day--sometimes multiple times a day--the infotainment system/center screen will fail to boot up before shifting into reverse and the camera view will not appear. The gap between starting the vehicle, the system booting up, and the camera appearing, varies every time, sometimes up to 60 seconds. Occasionally, the center screen will remain black, with no indication that the system is booting up, for up to 30 seconds after starting the vehicle, even though the screen should wake up immediately upon starting.  The issue first occurred the day after installing the update (April 10, 2026), but has recurred nearly every single day since then, up until and including the day I submitted this report. The issue has been exacerbated by the increased summer heat in Arizona, leading me to believe the computer--besides lacking required processing power & memory--is not adequately cooled.  The earliest available appointment to have the issue checked out was July 14, 2026, so the vehicle has not yet been inspected.  No warning lamps or related symptoms.  All 5 attached pictures were taken after the vehicle was shifted into reverse.","products":[{"type":"Vehicle","productYear":"2024","productMake":"POLESTAR","productModel":"POLESTAR 2","manufacturer":"Polestar Automotive USA, Inc."}]},{"odiNumber":11728390,"manufacturer":"Polestar Automotive USA, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/29/2026","dateComplaintFiled":"03/31/2026","vin":"YSMFG3KA7RL","components":"TIRES","summary":"On 03/29/2026 at approximately 11:00 AM, I was driving my 2024 Polestar 2 southbound on [XXX]  near [XXX]  in the center lane at approximately 80 mph in heavy traffic.  Without any prior warning \u2014 no vibration, no TPMS alert, no unusual noise, no warning lamps or messages of any kind \u2014 the left rear tire suffered a catastrophic tread/belt separation. The tire is a Continental original equipment tire, size 245/40R20, with ContiSilent acoustic foam lining and POL1 Polestar-specific markings. DOT number: [XXX] , manufactured week 17 of 2023 at Continental's [XXX]  plant. The tire was factory-installed original equipment and had never been removed or remounted.  The entire center tread band delaminated from the tire carcass in a single explosive event. I heard a loud bang and immediately lost control of the vehicle. The rear end spun out and the vehicle crossed two lanes of heavy high-speed highway traffic before coming to rest on the shoulder. CHP responded to the scene and filed a report.  I was not struck by any other vehicle. No injuries. No vehicle body damage. However the failure created an extreme risk of death or serious injury to myself and to other motorists in adjacent lanes at highway speed.  The failed tire is preserved at the authorized Polestar dealership and is available for inspection upon request. Photographic documentation exists showing textbook belt edge separation: the shoulder tread remains attached on both sides while the entire center section has cleanly separated from the carcass, exposing the inner liner and ContiSilent polyurethane foam layer. The rim is undamaged.  The left front tire is from the same production run  [XXX] , manufactured one week earlier at the same Hannover plant), making it a sister tire that may carry the same manufacturing defect.  NOTE REGARDING CONTSILENT ACOUSTIC MASKING: The ContiSilent polyurethane foam bonded to the inner liner of this tire is designed to absorb INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2024","productMake":"POLESTAR","productModel":"POLESTAR 2","manufacturer":"Polestar Automotive USA, Inc."},{"type":"Tire","productYear":"9999","productMake":"CONTINENTAL","productModel":"SPORT CONTACT","size":null,"manufacturer":"Continental Tire the Americas, LLC"}]},{"odiNumber":11706491,"manufacturer":"Polestar Automotive USA, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/17/2025","dateComplaintFiled":"12/22/2025","vin":"YSMFD3KA5RL","components":"VISIBILITY","summary":"On a high humidity evening all of the windows fogged up but the climate system was completely unavailable to use. All of the buttons were \u201cgreyed out\u201d and I could not operate the front or rear defroster. As a result, I had zero visibility a few moments after I started driving. I immediately had to pull over and look up how to reset the computer system that controls most of the car\u2019s functions, which took several minutes to figure out. There should never be a situation where you cannot turn on the defroster because of a software glitch.","products":[{"type":"Vehicle","productYear":"2024","productMake":"POLESTAR","productModel":"POLESTAR 2","manufacturer":"Polestar Automotive USA, Inc."}]},{"odiNumber":11677465,"manufacturer":"Polestar Automotive USA, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/30/2025","dateComplaintFiled":"07/31/2025","vin":"YSMFD3KA1RL","components":"VISIBILITY/WIPER","summary":"Intermittent issue where the rear view backup camera does not appear on screen. I receive a message of \"camera temporarily unavailable.\" Even when shifting to another gear then back to Reverse, the camera will still not work and the same message will appear. I have the latest software update that was supposed to address this already-recalled issue (verison 3.6.4).","products":[{"type":"Vehicle","productYear":"2024","productMake":"POLESTAR","productModel":"POLESTAR 2","manufacturer":"Polestar Automotive USA, Inc."}]},{"odiNumber":11674661,"manufacturer":"Polestar Automotive USA, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/15/2025","dateComplaintFiled":"07/18/2025","vin":"YSMFD3KA0RL","components":"BACK OVER PREVENTION","summary":"Rear view camera suddenly stopped working. The same problem happened 3 weeks back and Polestat sent a software update that is supposed to fix the issue. Read view camera worked for sometime, but again it is not working. In fact, no camera is working in this vehicle.","products":[{"type":"Vehicle","productYear":"2024","productMake":"POLESTAR","productModel":"POLESTAR 2","manufacturer":"Polestar Automotive USA, Inc."}]},{"odiNumber":11673857,"manufacturer":"Polestar Automotive USA, Inc.","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"06/01/2025","dateComplaintFiled":"07/16/2025","vin":"YSMFD3KA2RL","components":"BACK OVER PREVENTION,ELECTRICAL SYSTEM","summary":"The manafactuer distributed a software update to correct issues regarding reverse camera settings. This update has not corrected the issue in my polestar and, in fact, has caused many other disturbances forcing me to seek service at a the closest dealership. When reversing, it will activate the emergency stop function, which has caused much anxiety and stress because not only are the parking sensors nonfunctional, but the thought of the emergency breaks being activated without threat or my regard again is distressing and misleading.","products":[{"type":"Vehicle","productYear":"2024","productMake":"POLESTAR","productModel":"POLESTAR 2","manufacturer":"Polestar Automotive USA, Inc."}]},{"odiNumber":11673673,"manufacturer":"Polestar Automotive USA, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/15/2025","dateComplaintFiled":"07/15/2025","vin":"YSMFE3KA2RL","components":"VISIBILITY","summary":"the mirrors on the car sometimes dont tilt back up when chnaging gears from reverse to drive , leading to limited visibility","products":[{"type":"Vehicle","productYear":"2024","productMake":"POLESTAR","productModel":"POLESTAR 2","manufacturer":"Polestar Automotive USA, Inc."}]},{"odiNumber":11673178,"manufacturer":"Polestar Automotive USA, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/10/2025","dateComplaintFiled":"07/13/2025","vin":"YSMFG3KA3RL","components":"BACK OVER PREVENTION","summary":"360 degree view and backup camera stutters/not available after starting vehicle. Occurred after recall software update that was supposed to address this.","products":[{"type":"Vehicle","productYear":"2024","productMake":"POLESTAR","productModel":"POLESTAR 2","manufacturer":"Polestar Automotive USA, Inc."}]},{"odiNumber":11672824,"manufacturer":"Polestar Automotive USA, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/11/2025","dateComplaintFiled":"07/11/2025","vin":"YSMFE3KA2RL","components":"BACK OVER PREVENTION","summary":"Backup camera starts flashing black while backing up and sometimes doesn't turn on while backing up","products":[{"type":"Vehicle","productYear":"2024","productMake":"POLESTAR","productModel":"POLESTAR 2","manufacturer":"Polestar Automotive USA, Inc."}]},{"odiNumber":11672117,"manufacturer":"Polestar Automotive USA, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/08/2025","dateComplaintFiled":"07/08/2025","vin":"YSMFD3KA8RL","components":"BACK OVER PREVENTION","summary":"Back up camera repeatedly blanks out. Sometimes will not start. Sometimes stops working in the middle of when I'm backing up.   Also Rear auto braking is too sensitive and will often slam the emergency brakes for no reason.","products":[{"type":"Vehicle","productYear":"2024","productMake":"POLESTAR","productModel":"POLESTAR 2","manufacturer":"Polestar Automotive USA, Inc."}]},{"odiNumber":11671089,"manufacturer":"Polestar Automotive USA, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/03/2025","dateComplaintFiled":"07/03/2025","vin":"YSMFD3KA0RL","components":"BACK OVER PREVENTION","summary":"Backup and 360 camera fails intermittently","products":[{"type":"Vehicle","productYear":"2024","productMake":"POLESTAR","productModel":"POLESTAR 2","manufacturer":"Polestar Automotive USA, Inc."}]},{"odiNumber":11670574,"manufacturer":"Polestar Automotive USA, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/09/2025","dateComplaintFiled":"07/01/2025","vin":"YSMFD3KAXRL","components":"POWER TRAIN,ELECTRICAL SYSTEM,BACK OVER PREVENTION","summary":"I would go into reverse and the camera would appear but then disappear as I\u2019m backing up. No more blinking or telling me I am about to crash. Even 3D camera doesn\u2019t work. Drivetrain feels very strange since last OTA update. Making weird noises when driving. Battery sounds like it\u2019s screaming. Something is really wrong.","products":[{"type":"Vehicle","productYear":"2024","productMake":"POLESTAR","productModel":"POLESTAR 2","manufacturer":"Polestar Automotive USA, Inc."}]},{"odiNumber":11670642,"manufacturer":"Polestar Automotive USA, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2025","dateComplaintFiled":"07/01/2025","vin":"YSMFE3KA4RL","components":"LANE DEPARTURE,BACK OVER PREVENTION","summary":"The rear camera does not always engage when the car is put into reverse. The car was just recalled for it, of which I just received a notice and the update (3.6.4), and it has not fixed the issue; it has only gotten worse.","products":[{"type":"Vehicle","productYear":"2024","productMake":"POLESTAR","productModel":"POLESTAR 2","manufacturer":"Polestar Automotive USA, Inc."}]},{"odiNumber":11669946,"manufacturer":"Polestar Automotive USA, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/28/2025","dateComplaintFiled":"06/28/2025","vin":"YSMFG3KA2RL","components":"BACK OVER PREVENTION","summary":"Back up camera does not always work. Says \"camera not available\" even after the most recent software update.","products":[{"type":"Vehicle","productYear":"2024","productMake":"POLESTAR","productModel":"POLESTAR 2","manufacturer":"Polestar Automotive USA, Inc."}]},{"odiNumber":11659531,"manufacturer":"Polestar Automotive USA, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/17/2025","dateComplaintFiled":"05/07/2025","vin":"YSMFD3KA8RL","components":"UNKNOWN OR OTHER","summary":"Backup camera will periodically go blank and not work. The camera will also sometimes switch to 360 camera mode unpredictably. Polestar does have a documented recall for this camera not functioning correctly. A fix for the issue doesn't seem like it's coming soon.","products":[{"type":"Vehicle","productYear":"2024","productMake":"POLESTAR","productModel":"POLESTAR 2","manufacturer":"Polestar Automotive USA, Inc."}]},{"odiNumber":11647077,"manufacturer":"Polestar Automotive USA, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/06/2025","dateComplaintFiled":"03/07/2025","vin":null,"components":"BACK OVER PREVENTION","summary":"Backup camera regularly fails to respond in time when powering on the car. Sometimes takes numerous times to enter in and out of reverse. Sometimes the rear view backup camera reverts to overhead 360 camera view without intervention, making it difficult to see in the rear. Polestar has made updates to the software via OTA updates that have tried to address this by reducing memory use during car boot up, but it\u2019s very clear that the head units in polestar 2s up until at least my model year MY24 are severely underpowered and unable to properly switch contexts in an appropriate amount of time. As a result of this the rear cross traffic alert is also frequently delayed and therefore essentially useless as a feature. And finally I\u2019ve also had numerous false auto braking on slanted surfaces, jolting myself and other passengers in the vehicle unexpectedly.","products":[{"type":"Vehicle","productYear":"2024","productMake":"POLESTAR","productModel":"POLESTAR 2","manufacturer":"Polestar Automotive USA, Inc."}]},{"odiNumber":11635408,"manufacturer":"Polestar Automotive USA, Inc.","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"01/10/2025","dateComplaintFiled":"01/11/2025","vin":"YSMFD3KA8RL","components":"PARKING BRAKE","summary":"I believe that my 2024 polestar 2 suffered a critical failure with the parking brake/weight sensor interlock. While parked in my driveway, (on incline) I parked my vehicle, opened the door (which should also engage the parking brake) and exited my vehicle. The vehicle at this time appeared to be in park.  I closed my vehicle door, walked away, and approximately 4 seconds later, my vehicle rolled in reverse to the bottom of my driveway. I acknowledge that there is snow on the ground as seen by my security camera. However upon additional review, it is clear that this was not a traction issue. The vehicle did not \u201cslide\u201d down my driveway. You can clearly see the front tires spinning when zoomed in. In addition to filling this report, I intend to contact the dealer which I leased the vehicle from and request an inspection to confirm any potential mechanical or software failure. I was injured while running after my vehicle when I slipped and fell as seen in my security camera footage. This form does not allow for video uploads. Please let me know how to send the footage.","products":[{"type":"Vehicle","productYear":"2024","productMake":"POLESTAR","productModel":"POLESTAR 2","manufacturer":"Polestar Automotive USA, Inc."}]},{"odiNumber":11610183,"manufacturer":"Polestar Automotive USA, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/31/2024","dateComplaintFiled":"08/22/2024","vin":"YSMFD3KA7RL","components":"BACK OVER PREVENTION","summary":"The contact leased a 2024 Polestar Polestar 2. The contact stated that upon placing the vehicle in reverse(R) at night, the lighting for the back over prevention feature was inadequate. The contact stated that the dealer and the manufacturer were notified of the issue but offered no assistance. The vehicle was not repaired. The contact stated that while reversing, the vehicle was unsafe due to the limited visibility from the back over protection lighting. The failure mileage was approximately 1,000.","products":[{"type":"Vehicle","productYear":"2024","productMake":"POLESTAR","productModel":"POLESTAR 2","manufacturer":"Polestar Automotive USA, Inc."}]},{"odiNumber":11569417,"manufacturer":"Polestar Automotive USA, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/27/2023","dateComplaintFiled":"02/02/2024","vin":"YSMFE3KA0RL","components":"ELECTRICAL SYSTEM,BACK OVER PREVENTION,FORWARD COLLISION AVOIDANCE","summary":"My electric system tied to the center console tablet stopped working. There was no active camera, lane assist warnings, music, maps/gps, etc. Nothing worked with no explanation. It felt very dangerous to drive without the electric safety system since this car has bad visibility. Volvo / Polestar denies that there is a problem and said they would fix it with \"over the air\" updates.","products":[{"type":"Vehicle","productYear":"2024","productMake":"POLESTAR","productModel":"POLESTAR 2","manufacturer":"Polestar Automotive USA, Inc."}]},{"odiNumber":11558483,"manufacturer":"Polestar Automotive USA, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/21/2023","dateComplaintFiled":"12/05/2023","vin":"YSMFE3KA6RL","components":"VISIBILITY/WIPER","summary":"In the dark, when shifting into reverse, the backup camera is unreasonably dark and driver cannot see surroundings if there is no external lighting.","products":[{"type":"Vehicle","productYear":"2024","productMake":"POLESTAR","productModel":"POLESTAR 2","manufacturer":"Polestar Automotive USA, Inc."}]}]}