{"count":675,"message":"Results returned successfully","results":[{"odiNumber":11752351,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/26/2026","dateComplaintFiled":"07/23/2026","vin":"3C6UR5DJ2HG","components":"SERVICE BRAKES, HYDRAULIC","summary":"See attached document for complaint.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11751737,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/21/2026","dateComplaintFiled":"07/21/2026","vin":"3C6TR5DT3HG","components":"SERVICE BRAKES, HYDRAULIC","summary":"The contact owns a 2017 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the Traction Control and ABS warning lights were illuminated, and the alarm sounded constantly. The failure caused the vehicle to slide while driving uphill. The vehicle was taken to the dealer, who diagnosed that the HCU had failed and needed to be replaced. The dealer confirmed the failure and stated that the part was not available for the recall repair. The vehicle was taken to a second dealer, Don Miller Dodge Chrysler Jeep Ram FIAT (5802 Odana Rd, Madison, WI 53719); and diagnosed with HCU failure and that the HCU needed to be replaced but the part was not available. The manufacturer was not made aware of the issue. The approximate failure mileage was 3,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11751563,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2025","dateComplaintFiled":"07/20/2026","vin":"3C6UR5NL9HG","components":"SERVICE BRAKES, HYDRAULIC","summary":"The contact owns a 2017 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, an audible warning chime sounded, and the ABS control module and the traction control system failed. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was 115,460.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11750987,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/14/2026","dateComplaintFiled":"07/17/2026","vin":"3C6UR5FL7HG","components":"SERVICE BRAKES","summary":"Vehicle needs the hydraulic control unit for the ABS to be replaced. Dealership has part needed but has it under a different part number than manufacturer and charges 1500 to replace.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11749954,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/13/2026","dateComplaintFiled":"07/13/2026","vin":"3C6UR5CJ5HG","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"The recall C4B/NHTSB 24v-893 came out in January of 2025. The parts are still not available for this recall (per Chrysler/RAM). I have been driving my truck with a possible non-working ABS system for a year and a half, often pulling a 10,000 lb trailer. I feel that this is ridiculous that the part is still not available. If I had a wreck during this time, I guarantee that I would sue the crap out of Chrysler.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11749234,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/08/2026","dateComplaintFiled":"07/09/2026","vin":"3C6UR5CJXHG","components":"ELECTRICAL SYSTEM,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"It\u2019s been to the dealer several times and they claim the recall part is unavailable and Safety Risk The loss of ABS/ESC/Traction control may cause a vehicle crash without prior warning","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11748473,"manufacturer":"Chrysler (FCA US, LLC)","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/06/2026","dateComplaintFiled":"07/06/2026","vin":"3C6UR5CJ9HG","components":"SERVICE BRAKES","summary":"Truck has ABS and Traction Control warning lights alerting. Itermittent failure of brake system. Responsible for an accident 4/13/2026. Dealership has not notified but are sending out recall letters for July 2026. I have a video that illustrates the issues with ABS.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11748446,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/06/2024","dateComplaintFiled":"07/06/2026","vin":"3C6UR5MJXHG","components":"SERVICE BRAKES, HYDRAULIC","summary":"The contact owns a 2017 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the ABS and Traction Control warning lights were consistently illuminated, causing the Cruise control to randomly disengage while driving. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The local dealer and the manufacturer were notified of the failures. The vehicle was not repaired. The failure mileage was 116,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11747988,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2026","dateComplaintFiled":"07/02/2026","vin":"3C6MR5AJ2HG","components":"VEHICLE SPEED CONTROL,SERVICE BRAKES","summary":"My vehicle experienced the exact component failure described in NHTSA Recall 24V-896 (FCA Campaign C4B), but my VIN is currently excluded due to the manufacturing date window.\" My truck's build date was 01/17. The following warning lights appeared (ABS, Traction Control/ESC) and I lost auxiliary cruise control. An independent shop diagnosed the failed Hydraulic Control Unit (HCU) / ABS pump motor and I had to pay out of pocket ($750) to restore the safety features of the vehicle.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11746758,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/26/2025","dateComplaintFiled":"06/26/2026","vin":"3c6ur5mj4hg","components":"UNKNOWN OR OTHER,SERVICE BRAKES","summary":"Failing ABS hydraulic control module is causing a dash warning lamp accompanied with an alarm noise and check abs system displayed. This has been going on since I purchased the truck in July 2025. In the beginning the light/alarm/message was not happening too often. Now it is so often that I can barely stand to drive it anywhere. Last week I drove to the store and back home which is about 15 miles. I counted over 100 events in that span. I understand there is a current safety recall that was issued back in November 2024. In the details of this recall they say the issue could cause collision. If so, why is this taking so long to be resolved? I have contacted the dealer several times and they are well aware of the issue but say there is not a remedy yet. However, they offered to replace the HCU with the same one but I pay for it and I will likely end up with the same problem down the road. That just seems absurd to me.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11744926,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/12/2025","dateComplaintFiled":"06/18/2026","vin":"3C6UR5NL3HG","components":"POWER TRAIN","summary":"The Variable Geometry Turbo (VGT) actuator stuck and failed causing also the turbo fan to heat degradation that needed also to be replace. Cost of damage was $4680.00.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11744541,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/16/2025","dateComplaintFiled":"06/16/2026","vin":"3C6UR5CL2HG","components":"SERVICE BRAKES, HYDRAULIC","summary":"The contact owns a 2017 Ram 2500. The contact stated that while driving at an undisclosed speed, the ABS warning light illuminated. The dealer was contacted several times; however, the contact was informed that the parts were unavailable to repair the vehicle. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact stated that the failure was a persistent failure. The contact stated that the vehicle was unsafe, and that a recall related to the failure had been open for more than twenty-four months. In addition, the contact stated that the vehicle was used for camping and towing. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, parts were unavailable. The manufacturer was made aware of the failure but provided no assistance. The contact was referred to the dealer for assistance. The failure mileage was approximately 32,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11744072,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/19/2025","dateComplaintFiled":"06/14/2026","vin":"3C6UR5FL0HG","components":"FORWARD COLLISION AVOIDANCE","summary":"Vehicle: 2017 Ram 2500 4x4 Diesel NHTSA Recall Number: 24V-896 Manufacturer Recall Number: C4B My vehicle is subject to Recall 24V-896 involving a Brake Hydraulic Control Unit (HCU) that may fail and cause intermittent loss of ABS, Electronic Stability Control, and Traction Control. Beginning around September 2025, my vehicle started experiencing intermittent ABS and Electronic Braking System warning lights while driving. The warnings occur randomly during vehicle operation and not only at startup. I have contacted and visited my Ram dealership multiple times regarding both the recall and the active warning lights. The dealership advised that recall parts were not available and did not perform a diagnosis of the warning lights. I was informed that the recall remedy was unavailable and was not provided a determination regarding whether the vehicle was safe to operate. Because the dealership would not diagnose the active warning condition, I paid for an independent inspection. On March 5, 2026, an independent repair facility diagnosed Diagnostic Trouble Code C0020-01 (ABS Pump Motor Control Failure). Their inspection notes state that they flow-tested the ABS system and determined that the ABS module was faulty. The symptoms currently being experienced by my vehicle appear consistent with the failure mode described in Recall 24V-896, which states that a failing HCU may initially result in intermittent loss of ABS and traction control before progressing to permanent loss. As of June 2026, the recall remains incomplete and the remedy is still unavailable. I am concerned that the vehicle is exhibiting symptoms consistent with the recalled defect while no repair is available. I am requesting NHTSA review the delay in providing a remedy and the safety implications of vehicles experiencing active symptoms associated with this recall while parts remain unavailable.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11742174,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2019","dateComplaintFiled":"06/04/2026","vin":"3C6UR5ML2HG","components":"SERVICE BRAKES","summary":"My truck has been dinging with the hydronic control module since 40,000 miles. That was 7 years ago. Now there is a recall and it\u2019s been months without a solution. Please do whatever you can to make RAM fix this issue.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11741756,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/03/2026","dateComplaintFiled":"06/03/2026","vin":"3C6UR5CJ4HG","components":"SERVICE BRAKES","summary":"The manufacturer is unable to properly provide a fix for Recall 24V-896 and my vehicle ABS and Traction Control is intermittent. This recall was issues in November of 2024. According to FCA's website, parts are still not available to repair this.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11741024,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/30/2026","dateComplaintFiled":"05/30/2026","vin":"3c6tr5ej9hg","components":"SERVICE BRAKES, HYDRAULIC","summary":"Safety recall has been outstanding for a very long time, the status on this site and on the Ram truck site has stated it is not available without any resolution in sight.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11740435,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/27/2024","dateComplaintFiled":"05/27/2026","vin":"3C6UR5FJ1HG","components":"SERVICE BRAKES, HYDRAULIC","summary":"The contact owns a 2017 RAM 2500. The contact stated while driving at an undisclosed speed, the ABS warning light illuminated. In addition, the contact stated that when the ABS warning light illuminated, the cruise control feature was deactivated. The dealer was made aware of the failure. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact received a recall notification, NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic) however the parts were unavailable. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 30,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11738537,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/15/2025","dateComplaintFiled":"05/18/2026","vin":"3C6UR5CJ9HG","components":"SERVICE BRAKES, HYDRAULIC","summary":"The contact owns a 2017 RAM 2500. The contact received notice of a recall 24V896000 Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that while idling the anti lock warning light illuminated. The vehicle was taken to a dealer where it was it was diagnosed that the hydraulic pump for the ABS antilock needed to be replaced but the arts were not yet available. The contact stated a year later while driving at approximately 65 MPH, and the break pedal was depressed, and the tires locked up and he vehicle began to skid. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 78,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11737349,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/23/2024","dateComplaintFiled":"05/12/2026","vin":"3C6UR5CJXHG","components":"SERVICE BRAKES, HYDRAULIC","summary":"The contact owns a 2017 RAM 2500. The contact stated while driving at an undisclosed speed, the ABS warning light illuminated. The contact stated that the ABS warning indicator was loud and distracting. In addition, the contact stated that the parts had been unavailable for nearly two years. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact received a recall notification, NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic) however the parts were unavailable. The manufacturer was not made aware of the failure. The failure mileage was approximately 70,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11734544,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2025","dateComplaintFiled":"04/29/2026","vin":"3C6UR5CL2HG","components":"SERVICE BRAKES, HYDRAULIC","summary":"The contact owns a 2017 Ram 2500. The contact stated that while operating the vehicle, the ABS and traction control warning lights remained illuminated. The message that the 4WD was unavailable was displayed. The cause of the failures was not yet determined. The manufacturer was notified of the failure and informed the contact that the VIN was not included in NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC). The contact stated that the vehicle had experienced the failure listed in the recall. The local dealer was not contacted. The failure mileage was 60,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11734674,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2019","dateComplaintFiled":"04/29/2026","vin":"3C6UR5HJ4HG","components":"VEHICLE SPEED CONTROL,UNKNOWN OR OTHER,SERVICE BRAKES","summary":"This recall for ABS control module went out just after my warranty expired. My truck is a 2017 with just over 60,000 miles and I am scared to haul trailer as the brakes lock up with sudden stops. Also cruise control and traction control won't work and truck constantly dings all the time to remind me I bought a broken truck that RAM don't fell like they have to fix such a hazardous safety issue","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11731664,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2025","dateComplaintFiled":"04/16/2026","vin":"3C6TR5EJ2HG","components":"SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING,POWER TRAIN","summary":"The contact owns a 2017 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not available. The contact stated that while driving at various speeds, the ABS and check engine warning lights illuminated. The vehicle was initially taken to the dealer to be diagnosed. The diagnostic test determined that there was a failure with the ECM. The ECM was replaced; however, soon after the repair, the warning lights returned with the vehicle going into LIMP Mode. The vehicle was taken back to dealer, where the vehicle remained for months while attempting to determine the cause of the failure. The contact was then informed that the transmission needed to be replaced. The contact was provided an estimate for the repair, and the vehicle was towed to an independent mechanic, where a diagnostic test indicated a failure with the hydraulic control unit (HCU). Several repairs were performed, but failed to correct the failure. The mechanic replaced the transmission twice; however, the failure returned after each repair. The manufacturer was notified about the failure, and the contact was provided with two case numbers. The vehicle was not repaired and remained with the independent mechanic. The failure mileage was 82,792.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11729397,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/06/2021","dateComplaintFiled":"04/06/2026","vin":"3C6UR5GL1HG","components":"SERVICE BRAKES, HYDRAULIC","summary":"The contact owns a 2017 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the ABS warning light was illuminated, causing the cruise control feature to become inoperable. The vehicle was taken to the dealer, where it was diagnosed, and the dealer determined that the failure was related to the recall. The vehicle was not repaired. The contact stated that the HCU was previously replaced after a similar failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 30,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11728338,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2025","dateComplaintFiled":"03/31/2026","vin":"3C6UR5HJ5HG","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"Stellantis cant get the part to fix my vehicle. its been over a year. they keep telling me no fix. This is crazy!!!","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11728002,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/02/2026","dateComplaintFiled":"03/30/2026","vin":"3C6UR5CL8HG","components":"STEERING,ELECTRICAL SYSTEM,AIR BAGS","summary":"At 31,000 mile my horn is no longer working along with my steering wheel controls on the left side of the wheel. Upon researching online it seems these truck have a common issue with clock spring fail. This is concerning because not only does the clock spring provide power to the horn and steering wheel controls, it could also effect the airbag function.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11727471,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/25/2025","dateComplaintFiled":"03/27/2026","vin":"3C6UR5NL4HG","components":"SERVICE BRAKES, HYDRAULIC","summary":"The contact owns a 2017 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted but the vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11726972,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/25/2026","dateComplaintFiled":"03/25/2026","vin":"3C6UR5FL1HG","components":"SERVICE BRAKES, HYDRAULIC","summary":"The contact owns a 2017 Ram 2500. The contact stated that while driving at an undisclosed speed, the ABS and traction control warning lights illuminated. The contact stated that the cruise control function became inoperable after warning lights were illuminated. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The dealer was contacted, but the vehicle was not diagnosed or repaired. The dealer confirmed that parts were not yet available and informed the contact that parts were available for the 3500 series vehicles. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 117,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11726989,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/04/2026","dateComplaintFiled":"03/25/2026","vin":"3c6ur5dj6hg","components":"SERVICE BRAKES","summary":"ABS service light and traction control light keeps coming on. I have taken the vehicle to the dealer only to have the code erased and sent on my way because there is no remedy for this recall. This is unacceptable as a safety recall. Im tired of the light and the dinging coming on constantly plus loosing my abs/ traction control. Mopar needs to do better before someone gets killed!!!","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11726275,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/23/2025","dateComplaintFiled":"03/23/2026","vin":"3C6UR5CJ4HG","components":"SERVICE BRAKES, HYDRAULIC","summary":"The contact owns a 2017 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the ABS warning light was illuminated. The dealer was contacted but was unable to provide a date for parts availability. The manufacturer was notified of the issue and confirmed that the part was not yet available for the recall repair. The failure mileage was approximately 21,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11726039,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/09/2026","dateComplaintFiled":"03/21/2026","vin":"3C6UR5GJ3HG","components":"POWER TRAIN,SERVICE BRAKES,ENGINE","summary":"My 2017 Ram 2500, 6.4L Hemi experiences warning lights which I'm told is caused by intermittent PCM failure. I'm told this can cause the truck to stall while in motion, refuse to start, or enter \"limp mode\". This amounts to a possible unsafe condition that can put myself and passengers at risk of property damage, bodily injury or worse. I brought the truck to Priority Automotive of Westerly, LLC on March 9, 2026 for diagnosis. Their diagnosis (attached) recommended replacing the PCM to correct (possibly), \"...intermittent internal short(s)\". Cost of the repair is $2,012.42. Subsequently, I contacted customer care at Stellantis (866-726-4636) and was given Case #[XXX]. I was told to make an appointment at the aforementioned dealership and call them the day before the appointment, so they could send a representative to the dealership for examination. I did exactly that to no avail. No one from Stellantis even contacted the dealership on the appointment date. I called them to find out what happened, only to find out (from a supervisor) that they are not offering assistance in the matter. Additionally, the truck is currently under recall #C4B/NHTSA 24V-896 (PCM related) and, to-date, I'm told the part is still not available after more than a year since the recall. I've owned Dodge Rams for over 27 years and find the situation unsafe and totally unacceptable. I'm also aware that many other owners of the 2017 Ram 2500 6.4L experience PCM/ECM issues, causing no-start conditions or stalling, and have reported them alongside braking system complaints. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11725891,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/16/2026","dateComplaintFiled":"03/20/2026","vin":"3C6UR5CL5HG","components":"STEERING,UNKNOWN OR OTHER","summary":"This CHEAP fix is abhorrent! It calls for welding an adjustable part of the steering linkage rendering it non- adjustable when having the front end aligned in the future. Not to mention the effect of welding, potentially causing a problem with the integrity of the metal. The correct fix for this SAFETY issue is to REPLACE this steering linkage component, the entire Drag Link! NOT do a \"back yard, shade tree mechanic\" weld job on the steering linkage of all things! I am appalled that NHTSA approved such a thing. PLEASE revisit this issue and do the right thing. Require Chrysler (FCA US LLC) to REPLACE this defective part with the proper part. Note.... Chrysler is not welding the nuts on the drag links on trucks coming off the assembly line! They are coming off with proper, safe, adjustable drag links! I contacted FCA and they said they cannot redo the recall because it's out of the window to get it repaired again. This is not a safe fix. The recall says after this welding, the vehicle can still get a proper alignment from dealer, which is not true. I contacted the dealer and they said I should contact FCA, but that sent me back to my original issue. I can't get an alignment even though the recall fix says I can. I dealer refuses to do it. I bought this truck used from the dealer and they wouldn't fix it at the time either. I pull a fifth wheel trailer with my truck and I need an alignment. This recall weld fix is just not right, a cheap fix for a long-term problem and very unsafe. Please help and please point me in the right direction. Thank you","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11722190,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2025","dateComplaintFiled":"03/05/2026","vin":"3C6TR5DT7HG","components":"SERVICE BRAKES, HYDRAULIC","summary":"The contact's husband owns a 2017 Ram 2500. The contact discovered that the vehicle was included in NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The ABS and \"BRAKE\" warning lights were illuminated on the instrument panel. The contact stated that due to the brake warning light being illuminated, the vehicle would not be able to pass an upcoming State Inspection. The manufacturer was made aware of the issue. The failure mileage was approximately 110,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11722298,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2025","dateComplaintFiled":"03/05/2026","vin":"3C6UR5CL8HG","components":"SERVICE BRAKES, HYDRAULIC","summary":"The contact owns a 2017 Ram 2500. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed; however, the vehicle failed to stop as intended. The contact stated that the vehicle skidded for approximately 25 feet. Several unknown warning lights were illuminated. The contact stated that due to the failure, another vehicle was almost rear-ended. The vehicle was taken to the dealer, where it was diagnosed with HCU failure. The contact was informed that the HCU needed to be replaced. The vehicle was not repaired. The contact was informed that parts were not available to repair the vehicle. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the parts to do the recall repair were not yet available. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 78,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11721742,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/03/2026","dateComplaintFiled":"03/03/2026","vin":"3C6UR5KLXHG","components":"SERVICE BRAKES","summary":"Nov 27, 2024 Manufacturer Recall Number: C4B - NHTSA Recall Number: 24V-896 Recall Status: Recall Incomplete, remedy not yet available from RAM dealer as they say the parts are still not available to remedy this safety recall for my vehicle. How much longer do i have to wait for this to be fixed? It has been 1 year and 3 months now since recall was issued.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11721457,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/02/2026","dateComplaintFiled":"03/02/2026","vin":"3C6UR5FL3HG","components":"SERVICE BRAKES, HYDRAULIC","summary":"The contact owns a 2017 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11720367,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2024","dateComplaintFiled":"02/25/2026","vin":"3C6UR5CJXHG","components":"ELECTRICAL SYSTEM,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"ABS System Module/System Brake Failure Unsafe and Can not drive anymore The problem was produced December 5, 2024 and they have refused to fix the recall. The problem has been inspected by several local dealerships as well as team Dodge ram and Chrysler Corporation There is warning lights that actually accelerate and go off every 60 seconds as you\u2019re driving. This has been going on for years and it was like this four days to five days after we drove off the car lot and we paid $40,000 for this truck..","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11719835,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2024","dateComplaintFiled":"02/23/2026","vin":"3C6UR5LJXHG","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"Nov 27,2024 Manufacturer Recall Number: C4B NHTSA Recall Number: 24V-896 Recall Status: Recall Incomplete, remedy not yet available RAM unable to remedy this safety recall for my vehicle","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11719142,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/25/2021","dateComplaintFiled":"02/19/2026","vin":"3C6UR5NL6HG","components":"VEHICLE SPEED CONTROL,SERVICE BRAKES","summary":"The HCU for my truck failed and was replaced 6/25/2021. It failed again 12/2024 but before it could be replaced a recal for the HCU came out with the warning \"The loss of ABS/ESC/Traction control may cause a vehicle crash without prior warning\" Now the warning light keeps coming on and going off with the alarm sound as I drive. It also turns off the cruise control. This has been going on for well over a year with no date for a fix of something that can cause a crash without prior warning. There doesnt seem to be any urgency to fix something that can cause such a big problem. I have no choice other than to keep driving my truck hoping for the best. Any help with this is most appreciated. Thank you for your time, G. May","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11718578,"manufacturer":"Chrysler (FCA US, LLC)","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/21/2019","dateComplaintFiled":"02/17/2026","vin":"3C6UR5CJXHG","components":"SERVICE BRAKES, HYDRAULIC","summary":"The contact owns a 2017 Ram 2500. The contact stated that the vehicle was previously repaired on two occasions under warranty and under extended warranty due to the brake failure. The contact later received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. \u00a0The contact stated that the ABS and the traction control warning lights were illuminated, along with a dinging sound. The contact stated that the warning lights had caused the 4WD and cruise control modes to become inoperable. Additionally, the contact stated that while her husband was driving 65 MPH, a deer jumped in front of the vehicle. The driver depressed the brake pedal, but the brakes locked up, and the vehicle failed to stop in time and hit the deer. The air bags did not deploy. There was no injury sustained. The driver's side fender, the bumpers and brackets, and the headlights were damaged. The driver taped up the damaged parts and was able to drive away from the scene. The vehicle was taken to an auto collision repair shop, where it was repaired for the damage sustained during the incident. No police report was filed. LaFontaine Chrysler Dodge Jeep Ram Fenton (16555 Silver Pkwy, Fenton, MI 48430) was contacted and confirmed that the recall part was unavailable. The vehicle was not diagnosed or repaired for brake failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 10,135.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11717261,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/02/2026","dateComplaintFiled":"02/11/2026","vin":"3c6tr5ej7hg","components":"VISIBILITY/WIPER","summary":"No heat on drivers side due to clogged heater core","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11715592,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/30/2026","dateComplaintFiled":"02/04/2026","vin":"3C6UR5CJXHG","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER,SERVICE BRAKES","summary":"C4B 2017 Ram D2 DD DF DJ DP Hydraulic C / Not Available We are at Risk everyday Yes Confirmed Recall and Problem Yes inspected by Ram Dealer & CarMax The warning lights and the noise constantly goes off and they\u2019ve been happening since a few days after we purchased the vehicle and the dealership that we purchased, the vehicle knew about the problem and never fixed it until this recall which they\u2019re still not fixing for us. I am going to file a lemon lawsuit. Unless they solve this issue. $40,000 Vehicles should not have these issues. The brakes are locking up and almost crashed several times . I can forward the receipt from the dealership, but it\u2019s not letting me upload it on this page.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11714000,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/01/2025","dateComplaintFiled":"01/28/2026","vin":"3C6UR5FL7HG","components":"SERVICE BRAKES, HYDRAULIC","summary":"The contact owns a 2017 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while operating the vehicle, the audible warning chime activated unintendedly, and the ABS and traction control warning lights illuminated. Additionally, during the failure the cruise control feature was inoperable. The failure mileage was 174,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11713654,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/27/2026","dateComplaintFiled":"01/27/2026","vin":"3c6ur5dj6hg","components":"SERVICE BRAKES","summary":"Hello, I received a recall notice \"C7B\" from FCA. Checking with my dodge dealer they said it has been completed. Problem is I never had this done. FYI, I have had past problems with this break system and it had been replaced I think 3 time, but no recall had been issued before all this. Anyway I contacted FCA and they now have given me the updated recall notice called C4B with no resolution or repairs and referred me to arbitration.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11713733,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2024","dateComplaintFiled":"01/27/2026","vin":"3c6ur5fj6hg","components":"SERVICE BRAKES","summary":"My ABS light has been on for 2 years. It was previously diagnosed as the ABS pump/module. The parts were on backorder. The C4B Recall came out over a year ago. There is still no parts available. My truck is at the dealer right now and they said they can't do anything with the Recall. I figured they could at least verify the failure and put in an order for the part. This a big safety issue for tons of RAM owners as most of us bought these trucks to tow and haul heavy equipment, trailers etc.. I am on several forums and everyone wants to get these repairs completed.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11713394,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/26/2026","dateComplaintFiled":"01/26/2026","vin":"3C6UR5DJ5HG","components":"SERVICE BRAKES, HYDRAULIC","summary":"The contact owns a 2017 Ram 2500. The contact stated that while driving downhill, the brake pedal became inoperable, with the ABS and traction control warning lights illuminated. The contact stated that the brake pedal was depressed and went to the floorboard with a chatter while the brake pedal was depressed. The contact forcefully depressed the brake pedal to stop the vehicle. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, parts were not yet available. The vehicle was taken to the dealer, but was not diagnosed or repaired. The dealer confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 114,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11713256,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/09/2025","dateComplaintFiled":"01/25/2026","vin":"3C6UR5CL2HG","components":"SERVICE BRAKES","summary":"HCU issue. My traction control light is on and dealer said some of the 2017 rams were covered but not mine. I looked it up and there was a recall for the HCU\u2019s","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11712346,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2025","dateComplaintFiled":"01/21/2026","vin":"3c6ur5cj7hg","components":"VEHICLE SPEED CONTROL,SERVICE BRAKES","summary":"While driving the anti-skid anti-lock failure light flashes with an audible warning. This has routinely been happening since early 2025, with the only local dealer advise is to rapidly depress the gas pedal with the key on (engine off). There\u2019s been zero advancement to provide remedy to date. When I ask the dealer, he says \u201cwe haven\u2019t been notified yet of parts being available. You\u2019ll be notified when we get to okay. This is in reference to safety recall 24V-896.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11712201,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/20/2026","dateComplaintFiled":"01/20/2026","vin":"3C6TR4HT9HG","components":"SERVICE BRAKES, HYDRAULIC","summary":"The contact owns a 2017 Ram 2500. The contact stated that while driving at an undisclosed speed, the ABS warning light illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part for the recall repair was not yet available. The contact stated that the vehicle was taken to the dealer when the recall notification was received; however, the contact was informed that the parts were not yet available. The manufacturer was not made aware of the failure. The failure mileage was approximately 116,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11711416,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2024","dateComplaintFiled":"01/16/2026","vin":"3C6UR5HJ1HG","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"I have called & been to Fletcher Chrysler in Franklin, IN and they said that there is still no remedy/fix for the brake recall on my vehicle. I use it to tow our 5th Wheel & am seriously worried about towing it in the Spring, as well as daily driving in around. It has now been 14 months and there still is no repair for this Recall issued in Nov 2024.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11710976,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/29/2024","dateComplaintFiled":"01/14/2026","vin":"3c6ur5cj5hg","components":"SERVICE BRAKES","summary":"Received a re-call letter from FCA US LLC back in November of 2024 stating there was a re-call for the HCU which will affect the ABS as well and the ESC. ( Letter attached). Upon receiving the letter, I immediately ( with a day) starting calling around to dealerships to get it fixed, and not one was able to help me. Stating the part isn\u2019t available, which was odd as I just received the letter. So I was thinking maybe I called to soon. I called once a month, every month since November 2024. Thinking this would be enough time to find the part, or find a new company or have the part fabricated some how? After months of no luck, I called Mopar/ Fiat. I was told the company that makes the part is no longer in business and when I asked about any other company making this part, no one was able to give me an answer or even another option for getting the re-call fixed. So, that leaves no solutions to get it fixed. Not to mention the chance of failure ( safety) and that fact that it\u2019ll affect my trucks trade-in value. I have been patiently waiting, but nothing seems to be happening. No one is in a rush to find a solution. This is disheartening, as I have been a loyal Ram owner for 10+ years ( 3 trucks in total).","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11710601,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/15/2025","dateComplaintFiled":"01/13/2026","vin":"3C6UR5CL9HG","components":"SERVICE BRAKES, HYDRAULIC","summary":"The contact owns a 2017 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The contact stated that while driving approximately 35 MPH, the ABS warning light illuminated. The contact added that the vehicle drove as intended. The vehicle was not diagnosed or repaired due to parts not being available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was approximately 75,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11710422,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/12/2026","dateComplaintFiled":"01/12/2026","vin":"3C6TR5EJ9HG","components":"SERVICE BRAKES, HYDRAULIC","summary":"The contact owns a 2017 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The hydraulic control unit warning light was illuminated. The local dealer was contacted and confirmed that the manufacturer had not provided a remedy for the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue; the contact attempted to contact the manufacturer; however, the manufacturer was not responding. The contact had not experienced a failure.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11710043,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/10/2024","dateComplaintFiled":"01/10/2026","vin":"3C6UR5FL8HG","components":"SERVICE BRAKES","summary":"I was pulling my gooseneck trailer with equipment on it and had to stop quick because car pulled out in front of me an when I pushed the brake pedal it was very hard to push an my exhaust brakes did not come on an I noticed check brakes light an anti trac light were both on.exhaust brake was turned on in full exhaust an exhaust light on dash showed it to be on but exhaust brakes did not start working so I had ended up leaving the highway an going through a ditch so I wouldn't hit the vehicle in front of me an hurting or killing someone or myself,luckily it wasn't a steep ditch so I was able to make it down to the service road down below without any injuries or damages to my truck or trailer or equipment, I've call several times once I recieved the recall notice about hydraulic brake problem on my truck an all they tell me is call back later no parts available to fix the recall problem, it's been a year now an still no parts,I haven't pulled my trailer since that happend and it's very inconvenient an costly not being comfortable about pulling trailer an not being able to stop,I very seldom drive the truck at all just to local store about a mile from the house,out in the country with none or little traffic, how long is ram going to be able to say no parts available, I think the government should tell them its been a year an you still haven't fixed the trucks they should have to buy them back an the higher average resale price or give us another truck.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11709478,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/29/2025","dateComplaintFiled":"01/07/2026","vin":"3C6UR5CJXHG","components":"VEHICLE SPEED CONTROL,SERVICE BRAKES","summary":"This is in regards to Recall #C4B for the ABS/HCU failure on my 2017 RAM. This recall was issued over a year ago in November of 2024, but Stellantis has yet to DO ANYTHING and can't even tell us when a remedy will be available. I have asked my local dealership and get the same answer, NOTHING!!! The parts must be available, because the dealership told me that I could purchase the part from them and pay them to install it. But, I would have to then wait to get reimbursed from Stellantis once the recall is \"remedied\". Two problems with this; 1) I don't have the $1500+ to spend on this, and 2) I don't trust them to ever pay me back! But, this does tell me that they have the parts. Plus, they have no trouble making and selling new vehicles with parts that don't have this safety failure. Can you make them prioritize this recall and take car of the thousands of RAM trucks with this safety issue. BTW, last month my brother-in-law was driving my truck on I-25 through Denver, CO. He hit an icy spot and lost traction causing him to go into a 360 spin. God was looking over him because he did hit anything or anyone. THIS WOULD NOT HAVE HAPPENED IF THE TRACTION CONTROL SYSTEM WOULD HAVE BEEN WORKING. STELLANTIS CAME VERY CLOSE TO BEING RESPONSIBLE FOR HIS DEATH!!!","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11708844,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/15/2024","dateComplaintFiled":"01/05/2026","vin":"3C6UR5PL1HG","components":"SERVICE BRAKES, HYDRAULIC","summary":"The contact owns a 2017 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while driving from Kentucky to Florida at an undisclosed speed, while pulling into a parking lot, the brake pedal was depressed, and the driver\u2019s side brake caliper locked up and blew the seals out. The vehicle was towed from Northern Alabama to Florida after the failure. The contact stated that the brakes and the caliper were replaced, and the vehicle was repaired. The contact stated that recently, while at a stop sign and attempting to make a left turn, the vehicle lost traction control and ESC functionality and spun around and almost went into a ditch. The contact stated that the manufacturer and the dealer were notified of the failure, but were unable to provide information on when parts would be available for the recall repair. The vehicle was not repaired. The failure mileage was unknown.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11708976,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2025","dateComplaintFiled":"01/05/2026","vin":"3C6UR5FLXHG","components":"SERVICE BRAKES","summary":"2017 Ram 2500 Laramie Crew Cab , 4x4, 6.7 Liter Cummings A/T. Receiving a \u201cService Electronic Brake System Soon\u201d warning light intermittent after start up since at least since June 2025. Code reader advises to replace \u201cHCU\u201d Hydraulic Control Unit, ABS Module. My vehicle was produced 03/2017, however the ram recall is from vehicles produced from April 2017. Seems they are excluding other production vehicles for the recall replacement of the improved ABS HCU Module.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11708159,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/31/1969","dateComplaintFiled":"01/01/2026","vin":"3c6tr5dt0hg","components":"SERVICE BRAKES","summary":"I have been waiting for these recall parts for nearly a year or better. I'm not able to safely drive my vehicle or inspect it. It has been far too long and my vehicle sits in the garage with 49,000 miles on it. I can't move it, drive it, sell it, use it. I think chrysler should be made more responsible for the losses of many many people and this part for their vehicle. I contacted the AG's office and they recommended I file a complaint with you folks. Please, please help!","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11708028,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/15/2023","dateComplaintFiled":"12/31/2025","vin":"3C6TR5DT1HG","components":"SERVICE BRAKES, HYDRAULIC,FORWARD COLLISION AVOIDANCE","summary":"The contact owns a 2017 RAM 2500. The contact stated that while attempting to start the vehicle, the ABS warning light illuminated, and the cruise control mode became inoperable. The vehicle was taken to the dealer, where it was diagnosed that the ABS module needed to be replaced. The contact was made aware that the VIN was included in NHTSA Campaign Number: 24V896000(Service Brakes, Hydraulic). The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 43,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11706436,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/16/2025","dateComplaintFiled":"12/22/2025","vin":"3C6UR5NL8HG","components":"VEHICLE SPEED CONTROL,SERVICE BRAKES","summary":"ABS Module and or HCU finally quit working. Loss of cruise control, ESC (traction control), 4x4 and speed sensor not registering. Had now storm around the 1st of December and got stuck on road in front of house due to loss of traction control and 4x4 not engaging. Dealer had said 4x4 was working when they informed me the ABS module needed replacement. It currently at a private diesel repair shop and they confirmed the ABS module needs replacement. Currently awaiting a ship and repair service to see if the module will work and fix the loss of above. There were two warning lamps on the dash lit up. The ABS and Traction Control light. I am hoping that all I need is the module repaired and that I don\u2019t need the HCU replaced. This is super frustrating because there is a recall on the parts but the dealer and the company are in no hurry to find a remedy for the issue.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11706128,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/19/2025","dateComplaintFiled":"12/19/2025","vin":"3C6UR5CJ7HG","components":"SERVICE BRAKES, HYDRAULIC","summary":"The contact owns a 2017 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was unavailable. The contact stated that the \"Anti-lock Electronic Brake Control Inoperative\" message was displayed on the instrument panel. The local dealer was contacted; however, the vehicle was not diagnosed. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that the part was not yet available. The contact had not experienced a failure.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11706142,"manufacturer":"Chrysler (FCA US, LLC)","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/28/2019","dateComplaintFiled":"12/19/2025","vin":"3C6UR5DL8HG","components":"SERVICE BRAKES","summary":"One instance all the brakes locked up on dry pavement. Second instance the brakes were slowing the truck on a wet surface but would not stop and did not engage the antilock brakes properly. 3rd time brake locked up just on right front wheel.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11705851,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/08/2025","dateComplaintFiled":"12/18/2025","vin":"3C6UR5FL0HG","components":"STEERING","summary":"I am writing to formally demand that Stellantis replace the drag link assembly on my 2017 Ram 2500 at no cost to me. The welding performed during Safety Recall V06 in 2019 has rendered my vehicle unable to receive proper wheel alignment, creating an ongoing safety issue and causing premature tire wear. Background In 2019, my vehicle was brought to dealer to have Safety Recall V06 performed. The recall procedure involved welding the jam nuts to the adjuster sleeve on the drag link. I was not informed at the time that this welding would permanently prevent future alignment adjustments to the drag link. Approximately three months ago, I purchased new tires for my vehicle. When I took my truck to have a wheel alignment performed, I was informed that the alignment cannot be completed because the drag link jam nuts are welded and cannot be adjusted. The alignment is significantly out of specification, causing uneven tire wear and compromised vehicle handling. Current Situation I contacted Hendricks Ram in Cary NC regarding this issue. The dealership has confirmed that: 1.My vehicle cannot be properly aligned due to the welded drag link 2.Ram/Stellantis is refusing to break the welds and replace with the new adjustable drag link kit 3.I am being asked to pay approximately $2,000 out of pocket to correct a problem that was directly caused by Stellantis's recall repair Legal and Regulatory Basis for This Demand October 2023 TSB Update: Stellantis issued revised Technical Service Bulletin instructions for Recall V06 in October 2023 (RCRIT-19V021-0837). This TSB provides that vehicles should be inspected and, depending on conditions found, either have the nuts permanently welded OR the drag link replaced. My vehicle's alignment is out of specification and cannot be corrected\u2014this clearly qualifies for drag link replacement under the revised procedures.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11703887,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/09/2025","dateComplaintFiled":"12/09/2025","vin":"3C6UR5FL4HG","components":"SERVICE BRAKES","summary":"The recall was issued over a year ago and still no remedy.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11702950,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/02/2025","dateComplaintFiled":"12/04/2025","vin":"3C6UR5DJ1HG","components":"STEERING","summary":"1. Failure to Address a Safety Recall Promptly When scheduling the appointment, I informed the dealership of an open safety recall (Recall V06, NHTSA 19V-021) involving the steering linkage jam nut (a defect which can cause loss of steering control). This recall is critical for safety, yet I was told on the phone that the dealership \u201ccould not work on it yet\u201d due to unspecified changes being made by the manufacturer. Upon arrival, I asked again about this recall. The service advisor stated it would require a separate appointment with a \u201cspecial mechanic\u201d and thus declined to even inspect the vehicle that day. This is extremely disheartening \u2013 a known safety defect (announced in January 2019) remains unaddressed on my truck almost seven years later, and the dealership made no effort to expedite or even evaluate the need for repair. As a loyal Dodge customer, I am very concerned that an authorized dealer would postpone a safety recall inspection, leaving me driving a potentially unsafe vehicle. Safety recalls should be handled with urgency, and I urge Dodge to ensure that this recall (V06) is rectified on my truck immediately. It is unacceptable that I must continue driving with a defect that \u201ccan result in a loss of steering control\u2026 causing a crash without warning,\u201d according to the recall description I found on your site.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11702839,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/03/2025","dateComplaintFiled":"12/03/2025","vin":"3C6UR5DLXHG","components":"SERVICE BRAKES, HYDRAULIC","summary":"The contact owns a 2017 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that parts were still not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11702543,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2024","dateComplaintFiled":"12/02/2025","vin":"3C6UR5HL6HG","components":"SERVICE BRAKES","summary":"I have code C0020-01-ABS Pump motor control on in my 2017 Ram 2500 for almost two years. I bought it used at a dealership in Maryland in June 2022 and each time I check with them, the part to fix it is backordered or not available. According to a Star online publication dated 4/28/20 from FCA, when this code is on the HCU and the ECU should be tested and replaced, but the abs module is on parts restriction. Also, NHTSA ODI (NEF-102ig PE22-012) sent a letter to Head, vehicle safety compliance FCA, on January 23, 2023, notifying them that NHTSA had opened a Preliminary Evaluation to investigate allegations of intermittent or permanent loss of braking performance in my truck type and year. I feel this is a severe safety Hazzard and a fix to repair should be immediately available, and a recall issued so the solution is free of charge to owners. At the time of the letter there were 134 reports, but can only imagine there are plenty more by now. Also, I\u2019m sure there are thousands of owners who don\u2019t know about this yet. Thank you.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11701673,"manufacturer":"Chrysler (FCA US, LLC)","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/25/2025","dateComplaintFiled":"11/26/2025","vin":"3C6UR5GL6HG","components":"SERVICE BRAKES","summary":"The abs braking system failed and the truck was put in an uncontrolled skid where the brakes completely locked up and crashed into another car. The cause severe damage to 2 cars. I reported it to the dealership and they don't have a fix for it. There were no warning lamps prior to the collision and none are up now.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11700111,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/18/2025","dateComplaintFiled":"11/18/2025","vin":"3C6UR5NL0HG","components":"SERVICE BRAKES, HYDRAULIC","summary":"The contact owns a 2017 Ram 2500. The vehicle was taken to the local dealer for a recall firmware update. After leaving the dealer, the contact noticed that the electronic brake warning light was illuminated. The dealer informed the contact that the failure was not related to the firmware update. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The vehicle was not diagnosed, and the contact was informed that the part was on backorder. The vehicle was not repaired. The manufacturer was contacted and confirmed that the part was on backorder. The failure mileage was approximately 139,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11698657,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/23/2025","dateComplaintFiled":"11/10/2025","vin":"3C6UR5CJ4HG","components":"SERVICE BRAKES","summary":"NHTSA Recall Number24V-896- HCU unit replaced once. Replacement unit has now fully failed. Dealer Dutch Miller Ram of South Charleston made positive diagnosis of failed unit [see attached]. Same dealer notes NC replacement HCU part is not available. Same dealer notes however for a charge of @$1100 Stellantis has replacement units available for installation with a part # separated from remedy part by a single digit. The warning chime causes distracted driving as warning light and chimes occur persistently intermittently. This unpredictability requires driver eyes and attention to confirm cause of warning! Recall letter received early January of 2025!","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11697759,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/05/2025","dateComplaintFiled":"11/05/2025","vin":"3C6UR5NL0HG","components":"SERVICE BRAKES, HYDRAULIC","summary":"The contact owns a 2017 Ram 2500. The contact stated that while driving at an undisclosed speed, the ABS, traction control, and cruise control functions unexpectedly deactivated, and the ESC, ABS, and HCU warning lights were illuminated. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to complete the recall repair was not yet available. The vehicle was taken to the dealer, where it was diagnosed that the brake Hydraulic Control Unit (HCU) had failed and needed to be replaced. The vehicle was not repaired. The dealer confirmed that parts were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 55,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11696002,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/09/2025","dateComplaintFiled":"10/28/2025","vin":"3C6UR5PL1HG","components":"SERVICE BRAKES, HYDRAULIC,POWER TRAIN","summary":"The contact owns a 2017 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the vehicle lurched forward, and the transmission inadvertently shifted into neutral(N). No warning light was illuminated. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 85,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11695855,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/27/2024","dateComplaintFiled":"10/27/2025","vin":"3C6UR5CJ4HG","components":"SERVICE BRAKES, HYDRAULIC","summary":"The contact owns a 2017 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, there was an abnormal sound coming from the vehicle. The ABS, traction control, and an unknown warning light were intermittently illuminated. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the hydraulic control unit was replaced prior to receiving the recall letter. However, the failure persisted. The failure mileage was approximately 40,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11691410,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/30/2025","dateComplaintFiled":"10/04/2025","vin":"3C6TR5FJ8HG","components":"ELECTRICAL SYSTEM,SERVICE BRAKES,FUEL/PROPULSION SYSTEM","summary":"My truck will lose all throttle response and brakes harder to stop accompanied by a service electronic brake system, service electronic throttle control, and electronic traction control warning. It only happens intermittently and sometimes will go a few weeks before doing it again. (The date below for incident is latest date it happened)","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11690725,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2025","dateComplaintFiled":"10/01/2025","vin":"3C6UR5KL2HG","components":"SERVICE BRAKES, HYDRAULIC,ELECTRONIC STABILITY CONTROL (ESC)","summary":"The contact owns a 2017 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was unavailable. The local dealer was contacted and confirmed that the part was not yet available. The manufacturer was made aware of the issue. The contact stated that while operating the vehicle, the ABS and Stabili-trak warning lights remained illuminated. The contact related the failure to the recall. The failure mileage was 215,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11689991,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/23/2025","dateComplaintFiled":"09/26/2025","vin":"3C6UR5CL2HG","components":"ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL","summary":"The contact owns a 2017 Ram 2500. The contact stated that while driving at an undisclosed speed and attempting to activate the cruise control, the system initially failed to engage. After several attempts, the contact was able to activate the cruise control; however, while attempting to deactivate cruise control, the system failed to disengage. After several attempts the cruise control disengaged. There was no warning light illuminated. The vehicle was not taken to the dealer or an independent mechanic to be diagnosed or repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 18V332000 (Electrical System, Speed Control); but the VIN was not included in the recall. The manufacturer was not notified of the failure. The failure mileage was 178,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11689619,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/13/2025","dateComplaintFiled":"09/25/2025","vin":"3C6UR5HJ3HG","components":"ELECTRICAL SYSTEM,SERVICE BRAKES","summary":"This is related to recall C4B/NHTSA 24V-896. The ABS/ESC/Traction control warning lamps come off and on while driving. The recall states that this issue may cause a vehicle to crash without prior warning.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11689666,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/22/2025","dateComplaintFiled":"09/25/2025","vin":"3C6UR5ML8HG","components":"ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE","summary":"Illuminated warning lights: The ABS warning light, as well as service messages for the electronic brake control and anti-lock braking system, will turn And off. Check engine light will come on and off. Dinging sound and message on the screen: A persistent, intermittent dinging sound may accompany a flashing message on the instrument cluster indicating a system problem.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11689445,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/24/2025","dateComplaintFiled":"09/24/2025","vin":"3C6TR5CT9HG","components":"ELECTRICAL SYSTEM","summary":"Odometer Fraud. The contact attempted to purchase a 2017 RAM 2500. It was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 116,493, and at the time of registration, it was discovered that the mileage was 113,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11688887,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/22/2025","dateComplaintFiled":"09/22/2025","vin":"3C6UR5NJ5HG","components":"SERVICE BRAKES, HYDRAULIC","summary":"The contact owns a 2017 Ram 2500. The contact stated while driving at an undisclosed speed, the ABS and traction control warning lights illuminated. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The dealer was contacted and confirmed that parts were not yet available. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure but was unable to confirm when parts would be available. The approximate failure mileage was 45,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11688144,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/18/2024","dateComplaintFiled":"09/18/2025","vin":"3C6UR5FLXHG","components":"SERVICE BRAKES, HYDRAULIC","summary":"The contact owns a 2017 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC). The contact stated that the dealer was contacted; however, the contact was informed that parts were not yet available for the recall repair. The vehicle was not repaired. The manufacturer was contacted about parts availability. The contact had not experienced a failure.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11685746,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/05/2025","dateComplaintFiled":"09/08/2025","vin":"3C6UR5CJ6HG","components":"SERVICE BRAKES, HYDRAULIC","summary":"The contact owns a 2017 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that while driving at various speeds and depressing the brake pedal to avoid crashing into another vehicle, the vehicle hesitated and failed to stop as intended. The traction control and ABS warning lights were illuminated. The vehicle was taken to a local dealer where the HECU and ABS pump motor were replaced at the owner's expense; however, the failure reoccurred. The vehicle was taken to a local independent mechanic, where the HECU and ABS were replaced. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 22,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11684943,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/04/2025","dateComplaintFiled":"09/04/2025","vin":"3C6UR5CL9HG","components":"SERVICE BRAKES, HYDRAULIC","summary":"The contact owns a 2017 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The message \"Check Brakes\" was displayed. An unknown local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 26,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11684672,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/23/2024","dateComplaintFiled":"09/03/2025","vin":"3C6UR5DL7HG","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER,SERVICE BRAKES","summary":"Continuous warnings and tones showing issues for anti lock brakes and stability traction control. In less than 3 months will be a year since the recall was announced and there is no remedy. This is a nuisance and safety issue and should absolutely be a priority to fix. NHTSA #24V-896","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11682187,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/21/2025","dateComplaintFiled":"08/21/2025","vin":"3C6TR5EJ6HG","components":"SERVICE BRAKES, HYDRAULIC","summary":"The contact owns a 2017 Ram 1500. The contact stated that while driving at an undisclosed speed, the traction control warning light flashed on the instrument panel. After an inspection, the contact was informed that the vehicle was included in NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The dealer was contacted and confirmed that parts for the recall repair were not yet available. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 117,569.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11682191,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/21/2025","dateComplaintFiled":"08/21/2025","vin":"3C6UR5FL4HG","components":"STEERING","summary":"The contact owns a 2017 Ram 2500. The contact stated that the vehicle was taken to the local dealer for the recall repair under NHTSA Campaign Number: 19V021000 (Steering). The vehicle was repaired; however, the drag link nut was welded, and the vehicle was unable to be aligned. The contact called the local dealer and was informed that the weld needed to be cut, the vehicle aligned, and then the drag link nut welded again. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the local dealer for assistance. The contact was informed about the reimbursement process for the repair. The failure mileage was unknown.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11681245,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/27/2024","dateComplaintFiled":"08/18/2025","vin":"3C6UR5JL2HG","components":"SERVICE BRAKES, HYDRAULIC","summary":"The contact owns a 2017 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the ABS and Electronic Stability Control (ESC) warning lights illuminated and alarmed the passengers inside the vehicle. The dealer was contacted and confirmed that the part was not yet available for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was 30,020.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11680543,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2022","dateComplaintFiled":"08/14/2025","vin":"3C6UR5DJ0HG","components":"ELECTRICAL SYSTEM,SERVICE BRAKES","summary":"This is my 2nd NHTSA complaint regarding this issue on my 2017 Ram 2500. Initial online complaint was done on 4/30/2022 regarding the trucks annoying and unsafe warning light indicating \u201cService Electronic Braking System\u201d and amber ABS warning light. These warnings began on my truck in 2021 when it only had 12,000 miles. These intermittent warning lights and audible \u201cdinging\u201d still persist today at 22,000 miles. On 2/8/2025, I received notification of Recall #C4B (finally) as a result of the class action lawsuit and was pleased to see this development. To date, I, like many Ram owners are still awaiting parts to become available to have them replaced per the recall and am requesting that the NHTSA step in to assist as we all have essentially unsafe trucks on US highways. I believe this should be a priority, given the fact that owners of 1500, 2500 and 3500 trucks often own them to tow trailers (like myself) which leads to additional unsafe conditions on the road. It\u2019s unacceptable to allow FCA US LLC to continue to delay addressing this recall.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11680311,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/08/2025","dateComplaintFiled":"08/13/2025","vin":"3C6UR5CJ3HG","components":"POWER TRAIN,AIR BAGS,SERVICE BRAKES","summary":"As I approached stop sign and applied brakes the ABS and traction control light came on. My truck then started surging up and down As I attempted to proceed thru the red light my truck stalled and shutoff an on coming car had to stop aggressively to avoid hitting me","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11680481,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/02/2025","dateComplaintFiled":"08/13/2025","vin":"3C6UR5DL3HG","components":"SERVICE BRAKES, HYDRAULIC","summary":"The contact owns a 2017 Ram 2500. The contact stated that while driving at approximately 40 MPH, the ABS and ESC warning lights illuminated with several other unknown warning lights illuminated. The vehicle was driven back to the residence. The contact had not taken the vehicle to an independent mechanic or a dealer. The vehicle was not diagnosed or repaired. The contact researched online and related the failure to NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the VIN was not included. The manufacturer was not informed of the failure. The failure mileage was approximately 140,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11679828,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/30/2025","dateComplaintFiled":"08/11/2025","vin":"3C6TR5CT3HG","components":"SERVICE BRAKES, HYDRAULIC","summary":"The contact owns a 2017 Ram 2500. The contact stated that while attempting to start the vehicle, the traction control and the ABS warning lights illuminated. A dealer was contacted. The vehicle was not taken to the dealer or an independent mechanic to be diagnosed. The vehicle was repaired. The manufacturer was not notified of the failure. The contact related the failure to NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was 55,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11679998,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/09/2025","dateComplaintFiled":"08/11/2025","vin":"3C6UR5FL3HG","components":"ENGINE","summary":"It is a known issue that 2017 ram 2500 diesels experience turbo or actuator failures at low mileage costing upwards of 8-10000 dollars in repairs. My ram only has 61000 miles and due to exhaust fluid requirements etc, premature failure is common. Owners should be able to extend the warranty to 15 years as Chrysler has known this issue and has failed to address it. The code is in the attached screenshot.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11678366,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/13/2024","dateComplaintFiled":"08/04/2025","vin":"3C6UR5JL1HG","components":"SERVICE BRAKES, HYDRAULIC","summary":"The contact owns a 2017 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC). The local dealer was contacted; however, the contact was informed that parts for the recall repair were not yet available. The manufacturer was contacted about parts availability for the recall repair. The contact stated while driving 35 MPH with snow on the ground, while depressing the brake pedal the vehicle slid to a stop. There was no warning light illuminated. On another occasion while driving 25 MPH while it was raining, the contact depressed the brake pedal and the vehicle slid while coming to a stop. The vehicle was not repaired. The approximate failure mileage was 125,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11677764,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/30/2024","dateComplaintFiled":"08/01/2025","vin":"3C6UR5CL2HG","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"I received notification of Manufacture Recall C4B (NHTSA Recall 24V-896) in Nov 2024. My intermittent ABS light on my dashboard is continuously going on and off, indicating a problem with the anti-lock braking system since 2024. This prevents the setting of cruise control as well as a constant alarm sound. I feel this directly correlates from the brake hydraulic control unit HCU susceptible to failure or malfunction as stated in the recall and feel unsafe to drive my vehicle due to the potential risk of loss of ABS/ESC/Traction control that may cause my vehicle to crash without prior warning. I have attempted to remedy this situation by contacting the Washington, NC and Greenville, NC Dodge dealerships and Mopar Parts Support (800-765-7732) directly for immediate repair only to be told that they do have my information on a ticket but do not have a part to fix it, but in the same breath tell me I can buy an after market part at my local auto parts store at my cost and have the dealership install at my cost to resolve my issue. This is unacceptable, as I now have a financed vehicle that I purchased from a Dealership and I am unable to confidently drive due to safety concerns that my life and others on the roadway may be in danger. In addition I am continually paying my monthly finance payment, auto insurance , yearly taxes/tags since the recall November 2024 and it is now August 2025 and I have an unsafe undriveable vehicle! I am seeking your assistance to demand the manufacture fix the problem by repairing it, replacing it or repurchasing the vehicle.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11677783,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/05/2025","dateComplaintFiled":"08/01/2025","vin":"3C6UR5CL8HG","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2017 Ram 2500. The contact stated that while driving at various speeds, the vehicle hesitated to accelerate as intended while the accelerator pedal was depressed. The \u201cLow Coolant\u201d warning light was illuminated. The contact was able to pull over to the shoulder of the roadway. While inspecting the vehicle, the contact became aware that the vehicle was experiencing excessive coolant consumption. The vehicle was taken to a local dealer, where it was diagnosed that the EGR system had failed and needed to be replaced. The vehicle was not repaired due to the cost. The vehicle remained at the local dealer for further tests. The manufacturer was made aware of the failure. The failure mileage was approximately 93,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11677476,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/30/2025","dateComplaintFiled":"07/31/2025","vin":"3C6UR5HJ1HG","components":"SERVICE BRAKES","summary":"Truck has ABS and Traction control lights kicking on and off intermittently. Cruise control will kick off if engaged and won\u2019t re engage until the lights go back off. Concerned this is gonna be a major safety concern hauling a 10,000 lb trailer","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11677549,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/07/2024","dateComplaintFiled":"07/31/2025","vin":"3C6UR5GL1HG","components":"SERVICE BRAKES, HYDRAULIC","summary":"The contact owns a 2017 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000(Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the ABS and ESC warning lights were illuminated. An unknown local dealer was contacted and confirmed that the recall part was not available. The vehicle was not repaired. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was 85,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11676805,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/28/2025","dateComplaintFiled":"07/28/2025","vin":"3C6UR5CJ1HG","components":"SERVICE BRAKES, HYDRAULIC","summary":"The contact owns a 2017 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11675462,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/29/2024","dateComplaintFiled":"07/22/2025","vin":"3C6UR5DJ6HG","components":"SERVICE BRAKES, HYDRAULIC","summary":"The contact owns a 2017 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11674080,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/02/2025","dateComplaintFiled":"07/16/2025","vin":"3C6UR5DL7HG","components":"ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM","summary":"The check engine light came on and I took the vehicle to the Ram service center. The tech said the turbo actuator caused the light to go on. He reset the computer and said to bring the vehicle back if it comes on again. About 1 month later it reappeared. The Ram service said the turbo charger actuator needed replacing (the complete turbocharger). They said the failure could result in a total loss of power or engine failure. I tow a 10,000 lb trailer and an engine failure on the road could result in an accident or injury due to no power from the engine. The part can be viewed for inspection.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11673450,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/02/2024","dateComplaintFiled":"07/14/2025","vin":"3C6UR5FJ9HG","components":"SERVICE BRAKES, HYDRAULIC","summary":"The contact owns a 2017 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the ABS warning light illuminated, and the cruise control deactivated unintendedly. The failure mileage was 65,000. VIN tool confirms parts not available.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11671551,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/07/2024","dateComplaintFiled":"07/07/2025","vin":"3C6UR5CJXHG","components":"SERVICE BRAKES, HYDRAULIC","summary":"The contact owns a 2017 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the ABS and the traction control warning lights were illuminated, and an alarm had sounded. Additionally, the message \"Service Brakes Soon\" was displayed. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 30,000. VIN tool confirms parts not available.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11668638,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/20/2024","dateComplaintFiled":"06/23/2025","vin":"3C6LR4AT8HG","components":"SERVICE BRAKES","summary":"I was notified about a recall (NHTSA 24V-896) with the HCU being susceptible to failure around 1-15-2025. They have yet to fix the problem. They claim they are still working on a fix. I had the original replaced at 7336 miles and now the second unit is sending \"check ABS system\" lights. It has been 6 months of \"chimes and warning lights\" and they still claim they do not have a fix yet. Are they even trying to fix the problem or trying to figure out a way to get out of doing it. I would like to NHTSA to look into this matter and urge RAM to fix their manufacturing problem.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11668694,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/15/2024","dateComplaintFiled":"06/23/2025","vin":"3C6UR5FJ6HG","components":"SERVICE BRAKES, HYDRAULIC","summary":"The contact owns a 2017 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11668302,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2024","dateComplaintFiled":"06/21/2025","vin":"3C6UR5CJ1HG","components":"STEERING,SERVICE BRAKES,ENGINE","summary":"When I have gone to slow down and try to stop, the vehicle has slide forward a fee times. I thought it was a little weird, but didn't think to much of it. After a while, my transmission started acting up as well. I will be driving down the road about 50-60mph and it will shift to 4th gear and not come out of 4th gear until stopped and shut off and restarted. I recently heard about the recall when I took my truck to the dealership that is close to where I am located at the moment. I decided to research about the recall and what could happen if that part fails. It showed me that if the recalled part fails, it will cause all the problems that is going on with my truck. I am a full-time rv'er and trailer the country pulling an rv everywhere I go. I am stuck where I am until my truck can be fixed of these problems. This is a major setback and a major financial burden to have to stay where I am until it is fixed. I am near Thomson, GA where I am waiting to have my vehicle fixed.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11668181,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/15/2025","dateComplaintFiled":"06/20/2025","vin":"3C6UR5DJ3HG","components":"SERVICE BRAKES, HYDRAULIC","summary":"The contact owns a 2017 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11666780,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/13/2024","dateComplaintFiled":"06/13/2025","vin":"3C6TR5EJ4HG","components":"SERVICE BRAKES, HYDRAULIC","summary":"The contact owns a 2017 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The contact stated that while driving at undisclosed speeds, the ABS warning light, traction, and other unknown warning lights illuminated. The local dealer was contacted. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown. VIN tool confirms parts not available.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11666010,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/02/2025","dateComplaintFiled":"06/10/2025","vin":"3C6UR5CL6HG","components":"SERVICE BRAKES, HYDRAULIC","summary":"The contact\u2019s grandson owns a 2017 Ram 2500. The contact stated that while his grandson was operating the vehicle, the rear brake lights unintendedly remained illuminated. Additionally, while depressing the brake pedal, the braking system malfunctioned and the brake pads failed to release, causing the vehicle to drive at a reduced speed. The vehicle was taken to the local mechanic who diagnosed that the hydraulic control unit (HCU) was faulty and needed to be replaced. The vehicle was not repaired. The vehicle was later towed to the local dealer. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 180,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11663175,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/23/2025","dateComplaintFiled":"05/27/2025","vin":"3C6TR5CJ9HG","components":"POWER TRAIN","summary":"The contact owns a 2017 Ram 2500. The contact stated while the vehicle was parked and turned off on a slight incline with the keys outside of the vehicle, while the contact\u2019s grandson was seated in the front seat, the contact\u2019s grandson was able to move the gear shifter out of park(P), and the vehicle started rolling backwards. The contact's daughter who was putting a baby in the car seat in the rear seat, jumped to the front seat, depressed the brake pedal, and shifted to park(P) and the vehicle stopped rolling. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The contact stated that the vehicle was previously repaired under an unknown related recall. The failure mileage was approximately 164,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11662592,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/27/2024","dateComplaintFiled":"05/22/2025","vin":"3C6UR5FL0HG","components":"SERVICE BRAKES, HYDRAULIC","summary":"The contact owns a 2017 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11660710,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/27/2024","dateComplaintFiled":"05/13/2025","vin":"3C6UR5FJ6HG","components":"SERVICE BRAKES, HYDRAULIC","summary":"The contact owns a 2017 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11660714,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/15/2024","dateComplaintFiled":"05/13/2025","vin":"3C6UR5FJ6HG","components":"SERVICE BRAKES, HYDRAULIC","summary":"The contact owns a 2017 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11660527,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/12/2025","dateComplaintFiled":"05/12/2025","vin":"3C6UR5FL0HG","components":"SERVICE BRAKES, HYDRAULIC","summary":"The contact owns a 2017 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11659529,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/07/2025","dateComplaintFiled":"05/07/2025","vin":"3C6UR5GL4HG","components":"SERVICE BRAKES, HYDRAULIC","summary":"The contact owns a 2017 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and informed the contact that a second notice would be mailed when parts became available. The contact had not experienced a failure. VIN tool confirms parts not available.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11659212,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/30/2021","dateComplaintFiled":"05/06/2025","vin":"3C6MR5AJ6HG","components":"SERVICE BRAKES, HYDRAULIC","summary":"The contact owns a 2017 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the ABS warning light remained illuminated, and the vehicle was taken to a local dealer to be diagnosed and the contact was informed that the HECU was faulty and needed to be replaced. The vehicle was repaired; however, the contact stated that the ABS warning light had returned and remained illuminated. The approximate failure mileage was 62,421. VIN tool confirms parts not available.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11657202,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/28/2025","dateComplaintFiled":"04/28/2025","vin":"3C6UR5FL7HG","components":"ENGINE","summary":"I got a p2609 code when the check engine light came on. After researching the code it has been determined it is the bolt holding the grid heater in place has deteriorated and now my engine needs to be dismantled to repair the problem. These repairs are roughly $3000.00. Ram has been aware of this problem in their vehicles since 2007 models and it is still a problem they are not being held responsible for.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11657118,"manufacturer":"Chrysler (FCA US, LLC)","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/30/2024","dateComplaintFiled":"04/27/2025","vin":"3C6UR5FL8HG","components":"SERVICE BRAKES","summary":"Antilock brakes module failed part is unavailable for 6 months I am wondering why it is not being recalled","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11656557,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/24/2019","dateComplaintFiled":"04/24/2025","vin":"3C6UR5FL3HG","components":"SERVICE BRAKES, HYDRAULIC","summary":"The contact owns a 2017 Ram 2500. The contact stated while driving at an undisclosed speed, the ABS and traction control warning lights illuminated. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 34,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11655823,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/21/2025","dateComplaintFiled":"04/21/2025","vin":"3C6UR5DL7HG","components":"FUEL/PROPULSION SYSTEM","summary":"No incident. Just a gripe... The last emissions recall they ran absolutely killed my gas milage.... It dropped off like 4-5 miles per gallon immediately following the update.... What is the point of emissions updates if they cause you to burn 20% more fuel...","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11654559,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/31/2025","dateComplaintFiled":"04/14/2025","vin":"3C6UR5CJ2HG","components":"SERVICE BRAKES, HYDRAULIC,SERVICE BRAKES, AIR","summary":"The contact owns a 2017 Ram 2500. The contact stated that upon starting the vehicle, the ABS warning light illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The vehicle was taken to two independent mechanics who informed the contact about the recall. The vehicle was taken to a transmission shop, and the contact was informed that the transmission was working as designed. The contact called the local dealer, who confirmed there was no recall coverage on the VIN. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no additional assistance was provided. The failure mileage was approximately 119,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11653882,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/10/2025","dateComplaintFiled":"04/10/2025","vin":"3C6UR5FL4HG","components":"SERVICE BRAKES, HYDRAULIC","summary":"The contact owns a 2017 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11651673,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/30/2024","dateComplaintFiled":"03/31/2025","vin":"3C6UR5CJ9HG","components":"SERVICE BRAKES, HYDRAULIC","summary":"The contact owns a 2017 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while depressing the brake pedal, the brake pedal went to the floorboard due to a lack of brake pressure. The vehicle stopped as expected; however, there was no resistance in the brake pedal. The traction control warning light was illuminated. The vehicle was taken to the dealer, who confirmed that the failure was related to the recall; however, the dealer was unable to perform the recall repair. The manufacturer was made aware of the issue and opened a case. The manufacturer instructed the contact to cease from driving the vehicle and to rent a vehicle until the part to do the recall repair was available. The manufacturer offered to reimburse the contact for the rental once the part became available to facilitate the recall repair. The failure mileage was approximately 130,000. VIN tool confirms parts not available.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11651248,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2024","dateComplaintFiled":"03/28/2025","vin":"3C6UR5CL8HG","components":"SERVICE BRAKES, HYDRAULIC,ELECTRICAL SYSTEM,ENGINE","summary":"The contact owns a 2017 Ram 2500. The contact stated that while driving at highway speeds, the check engine, traction, and ABS warning lights illuminated. Once the warning lights had appeared, the speedometer, odometer, and cruise control functions failed to operate as needed. The contact also stated that the transmission failed to shift out park(P). The vehicle was taken to an independent mechanic, where a code reader determined that the failure was linked to the ABS control module. The contact then received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue, and the contact was provided the same information as the dealer. The failure mileage was 153,777. VIN tool confirms parts not available.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11650814,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/26/2024","dateComplaintFiled":"03/26/2025","vin":"3C6TR5EJ5HG","components":"SERVICE BRAKES, HYDRAULIC","summary":"The contact owns a 2017 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the ABS warning light was illuminated, and there was a grinding sound coming from the front and rear wheels as if the brake pedal was depressed. The vehicle was taken to the dealer who diagnosed that the ABS module was failing, and the wheel bearings needed to be replaced. The vehicle was not repaired due to parts not being available. The vehicle was taken to a mechanic who replaced the bearings with an aftermarket part. The failure reoccurred about a month later. The vehicle was returned to the mechanic, who replaced the front bearings a total of two times, the brakes were replaced once, and the front rotors were replaced once, but the failures persisted. The manufacturer was not made aware of the failure. The failure mileage was approximately 95,000. VIN tool confirms parts not available.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11648521,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/17/2025","dateComplaintFiled":"03/16/2025","vin":"3C6UR5HLXHG","components":"STEERING,SERVICE BRAKES","summary":"My HCU has failed resulting in loss of traction & locked steering wheel. The truck is not safely operable at this time and dealerships have repeatedly told me they can\u2019t fix it. This has been going on for 2 months.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11647367,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/26/2025","dateComplaintFiled":"03/10/2025","vin":"3C6TR5DT0HG","components":"SERVICE BRAKES, HYDRAULIC","summary":"The contact owns a 2017 Ram 2500. The contact stated while driving at various speeds, there was an abnormal grinding sound while depressing the brake pedal. Additionally, the contact stated that additional force was needed while depressing the brake pedal to slow and stop the vehicle. The contact stated that brake fluid had leaked from the vehicle unto the driveway. The contact stated that the brake fluid warning light was illuminated, with the \u201cService Electronic Brake System\u201d message displayed. The local dealer was contacted; however, the vehicle was not diagnosed because the VIN was not under recall. The contact referenced NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC) as a probable cause for the failure; however, the VIN was not included. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 80,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11647529,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/03/2025","dateComplaintFiled":"03/10/2025","vin":"3C6UR5NL5HG","components":"ENGINE","summary":"The heater grid bolt busted loose ultimately resulting in total engine failure. The bolt went through the intake, beat cylinder 6 all to heck resulting in the piston going through the block and wrapping around the cam shaft. Over $20,000 in repairs later and I have a working truck again. This is a known issue. My mechanic has fixed several of these in the last year. If you own one of these trucks, it is only a matter of time before it happens to you.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11646875,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/06/2025","dateComplaintFiled":"03/06/2025","vin":"3C6UR5CLXHG","components":"SERVICE BRAKES","summary":"Today I was attempting to come to a complete stop as the light was turning yellow but my brakes were hard to push down and eventually I ending up passing the red light and went gliding through the street. Thankfully no vehicles were passing or oncoming. It was a very horrible experience to have, I no longer trust the car to go on freeways as I am terrified to crash.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11646285,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/07/2024","dateComplaintFiled":"03/04/2025","vin":"3C6UR5CJ1HG","components":"SERVICE BRAKES, HYDRAULIC","summary":"The contact owns a 2017 Ram 2500. The contact stated while driving at an undisclosed speed, the ABS and traction control warning lights illuminated on the instrument panel. The vehicle was taken to an independent mechanic, who diagnosed a failure with the hydraulic control unit. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); the VIN was included, but parts were not yet available. The manufacturer was not notified of the failure. The failure mileage was 60,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11644160,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/21/2025","dateComplaintFiled":"02/21/2025","vin":"3C6UR5CJXHG","components":"SERVICE BRAKES","summary":"As I was driving back home from the airport on 1/21/25 both front brakes started smoking and my vehicle became noticeably difficult to drive. At the same time an ABS brake warning light came on as well. Although the vehicle was more difficult to drive I drove slower to prevent a crash & arrive home. On 1/22/25 I brought my vehicle into Midas Sarasota where they diagnosed a failed brake hydraulic control unit (HCU,ABS pump). In addition Midas stated that the failed hydraulic control unit damaged both front calipers causing them to stick which is why my brakes were smoking. Midas also stated that the failed HCU caused damage to the mesh in my brake lines and that they had to be replaced. As a result of the failed HCU Midas had to install a new HCU, install new front calipers on both sides, and install new brake lines for a total cost of $1600.00 A few weeks after I had my vehicle repaired for this issue I received a recall letter from Stellantis for this issue. Since I had already had the repair completed I submitted a copy of my repair order and proof of payment to www.fcarecallreimbursement.com, Reference number 91970284. A customer service agent - Ronald emailed me several times and reviewed by reimbursement request and stated that my claim was approved for $1342 for reimbursement. I questioned Ronald about why Stellantis would not pay for the full amount of $1600 because both front calipers and my brake lines were damaged as a result of the failed HCU unit. Ronald simply stated in his email that he could only approve repair charged for the failed HCU. I explained to Ronald that the HCU failure caused irreparable damage to both front calipers and to the mesh in my brake lines as shown on page 2 of the Midas Repair order that I sent him. I explained to Ron that if Stellantis has a part recall that causes damage to other vehicle components then Stellantis is responsible for the costs of all repairs, NOT just the recalled part. Can NHTSA please assist, OEM won't help.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11643462,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/10/2025","dateComplaintFiled":"02/18/2025","vin":"3C6UR5NL5HG","components":"ENGINE","summary":"The grid heater bolt failed and fell into the intake runner. The bolt then fell into the number 6 cylinder causing engine failure. The vehicle has 73554 miles on it. The grid heater bolt failure is a known problem and has been recalled on other vehicles.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11643203,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/17/2025","dateComplaintFiled":"02/17/2025","vin":"3C6UR5HL2HG","components":"ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM","summary":"Grid Heater bolt failure. Grid heater bolt is secured by a nut below intake area. The nut on bolt melts and causes pieces and shards into cylinder #6 if not fixed immediately. This is a terrible design and expensive fix. I am 3rd person to have this problem recently amongst my friends. Metal in side motors should not be melting and or rotting into cylinders. Please see attached pictures showing melted bolt and shards in the intake area. If this is a part that needs maintenance it should be listed in the scheduled maintenance somewhere","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11642517,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/13/2025","dateComplaintFiled":"02/13/2025","vin":"3C6UR5FL4HG","components":"SERVICE BRAKES","summary":"Can not get the dealership to repair the recall c7b. Stating the parts are not available. Been several months waiting on parts and scared to drive my truck due to the danger?","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11641868,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2025","dateComplaintFiled":"02/11/2025","vin":"3C6UR5FL5HG","components":"SERVICE BRAKES","summary":"My vehicle is under the Manufacturer Recall # CB4 (NHTSA Recall #24V-896) On January 1, 2025, while driving on a rural road, all the warning lights for the ABS and Traction Control systems lit up and I lost all braking power. I pushed the brake pedal to the floor, no brakes. I veered off into a field to stop the vehicle. Turned the vehicle off and back on. Still no brakes. I started to drive the vehicle to my house (3 miles away) and after a right turn the brakes locked. The Ram Recall center apologized for the incident and said I would be authorized a rental and gave me a case # but that there was no remedy for my vehicle. My 3rd call to Ram, the representative said they aren't sure if a rental is authorized, and that Ram would not cover towing my vehicle to the dealership even though the brakes are locked and cannot move. After 3 weeks of waiting, I had the vehicle towed to a local mechanic who was able to get the vehicle back on the road. I am still waiting for a remedy for my vehicle.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11641395,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/01/2024","dateComplaintFiled":"02/07/2025","vin":"3C6UR5PL1HG","components":"SERVICE BRAKES","summary":"My ABS and electronic braking system is doing the same thing that is covered in the ABS recall just issued for other 2017 Rams but apparently my van is not covered.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11640656,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/30/2024","dateComplaintFiled":"02/04/2025","vin":"3C6UR5NL1HG","components":"SERVICE BRAKES, HYDRAULIC","summary":"The contact owns a 2017 Ram 2500. The contact stated that while driving on the highway at 55 MPH and attempting to depress the brake pedal, the brake pedal went to the floorboard, and the vehicle failed to respond immediately to the brake pedal being depressed. The contact pumped the brake pedal, and the vehicle began to slow down. The ABS, brake, and traction control warning lights were illuminated. The contact drove the vehicle with caution until parking at the vehicle at the residence. The contact used a scanner to diagnose the vehicle and retrieved codes for the ABS pressure and ABS Pump Motor failure. The contact referenced NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the VIN was not included. The local dealer was contacted however the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 126,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11639300,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/17/2025","dateComplaintFiled":"01/29/2025","vin":"3C6UR5HLXHG","components":"SERVICE BRAKES","summary":"I was driving when m ABS system errored failure as I was preparing to haul horses. I completely lost traction behind. Accordingly my truck is now completely unsafe.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11639316,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/07/2023","dateComplaintFiled":"01/29/2025","vin":"3C6UR5FL8HG","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE,BACK OVER PREVENTION","summary":"My truck is a 2017 Ram 2500 and is experiencing the same issues as those included in NHTSA Recall No. 24V-896. However my truck was produced before the April 1, 2017 range listed. I have replaced the HCU as recommended by the dealer on [XXX] at my own cost and this did not resolve the issue. The dealer says the control module is faulty, but Chrysler will not provide the part as they say the HCU I purchased is in the Faulty range also but they say that even though the part I purchased to correct the issue is under recall, my truck is not and they have not responded to my request to correct the issue. This is a safety concern as it affects ABS, TSC, Parking Assist sensors and most importantly prevents the vehicles 4WD system from engaging which is an extreme safety concern in the mountains of North Carolina in winter. I have been trying to fix the problem at my own cost for a year and a half and the gross negligence on the part of Chrysler and Stellantis will not even allow me to purchase the needed parts. I am seriously considering legal action due to this total disregard for the safety and lives of their customers. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11639202,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/25/2024","dateComplaintFiled":"01/28/2025","vin":"3C6UR5DL7HG","components":"ENGINE","summary":"Lost diesel exhaust brake transmission down shifts trying to slow vehicle bolt in cold start heater plate dropped into engine via intake manifold causing extensive internal damage","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11638331,"manufacturer":"Chrysler (FCA US, LLC)","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/20/2023","dateComplaintFiled":"01/24/2025","vin":"3C6UR5NL8HG","components":"SERVICE BRAKES","summary":"I\u2019m concerned, as I expect many owners of 17-18 Ram 2500 are. Feb 23, while returning to my home, I lost control of my vehicle after breaking before entering left to right turn that I had been thru thousands of times. Less than 1 mile from my residence I applied breaks gently prior to entering turn. After applying brakes, they locked up and I was unable to control my truck. I slid sideways a few hundred feet and made contact with a utility pole. I have never felt so helpless while driving. This caused significant damage to my vehicle. Never had any ABS problems prior to this event. After vehicle was repaired (well over $20,000) I had problems with ABS - Cruise Control that repair shop could not fix. They sent to tire shop who also could not repair. Was advised to take to dealer. Vehicle was repaired with new EBS pump (which was part of current recall). I paid $100.00 deductible for repair. I wondered why dealership reimbursed my $100.00. Now I know why, received recall in mail a few days ago for repair of this part. I think Fiat/Chrysler should be on the hook for my insurance deductible. Plus not having my truck for over 4 months. I\u2019m also gonna lose money upon trade due to no fault of my own.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11638441,"manufacturer":"Chrysler (FCA US, LLC)","crash":true,"fire":false,"numberOfInjuries":2,"numberOfDeaths":0,"dateOfIncident":"02/29/2024","dateComplaintFiled":"01/24/2025","vin":"3C6UR5FL4HG","components":"AIR BAGS","summary":"I was entering an intersection on a green light when a car from the cross street entered from the right running a red light. I hit them at approximately 35-40 mph in the driver side doors. My airbags failed to deploy. The cab on my truck was shifted more than 2 inches off the frame and was a total loss since the original repair estimate was more than $43,000. The reporting firemen and paramedics and the repair shop all could not believe that the air bags did not deploy. My passenger and I are still suffering from injuries sustained in the accident, which are likely much worse because of the failure of the airbags to deploy.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11637713,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/03/2025","dateComplaintFiled":"01/22/2025","vin":"3C6UR5DL4HG","components":"ENGINE AND ENGINE COOLING,POWER TRAIN","summary":"The contact owns a 2017 Ram 2500. The contact stated that after starting the vehicle, the check engine warning light remained illuminated. The contact stated that a diagnostic scanner was used to retrieve DTC: P2609; which indicated a failure in the intake air heater system. The vehicle was not yet repaired. The local dealers were contacted and indicated that the part was not available to order. No further information was available. The manufacturer was not yet contacted regarding the failure or parts availability. The failure mileage was 123,200.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11637609,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/10/2024","dateComplaintFiled":"01/22/2025","vin":"3C6TR5CJXHG","components":"SERVICE BRAKES, HYDRAULIC","summary":"The contact owns a 2017 Ram 2500. The contact stated while driving 25-30 MPH and depressing the brake pedal, the brake pedal traveled down to the floorboard, but the vehicle failed to respond as needed, causing the braking distance to become extended. The ABS and the traction control warning lights were illuminated. The vehicle was taken to the dealer, where it was diagnosed that the ABS module had failed and needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The manufacturer was notified of the failure and informed the contact that the VIN was not included. The failure mileage was approximately 21,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11636746,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/18/2025","dateComplaintFiled":"01/18/2025","vin":"3C6UR5DJ7HG","components":"UNKNOWN OR OTHER","summary":"Brake shift interlock clamp around column gear shift broke. There was a recall T-79 but it\u2019s says our vehicle is not included. As we bought this vehicle used we are guessing it was repaired? But repaired with another defective part.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11634320,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/03/2025","dateComplaintFiled":"01/06/2025","vin":"3C6UR5CL8HG","components":"SERVICE BRAKES, HYDRAULIC","summary":"The contact owns a 2017 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that while driving approximately 60 MPH the contact was cut off by another driver while in traffic and depress the brake pedal and all four wheels locked up. The contact was able to avoid a crash. The vehicle was towed to the residence. The local dealer was contacted and advised the contact that a Service Tech was not available but would be reaching out. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 154,000. VIN tool confirms parts not available.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11631756,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/04/2024","dateComplaintFiled":"12/20/2024","vin":"3C6UR5CL4HG","components":"SERVICE BRAKES, HYDRAULIC,ELECTRICAL SYSTEM","summary":"The contact owns a 2017 Ram 2500. The contact stated that while driving at an undisclosed speed, the speedometer dropped to zero, and the ABS, traction control, and parking brake warning lights illuminated. Additionally, the doors failed to lock, and the brake lights remained illuminated after the vehicle was turned off. The contact needed to manually lock and unlock the doors using the fob key. The vehicle was taken to the dealer, where it was determined that the ABS, hydraulic control unit and hydraulic motor needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 120,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11626817,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/22/2024","dateComplaintFiled":"11/22/2024","vin":"3C6UR4CJ9HG","components":"SERVICE BRAKES","summary":"ABS/TRACTION CONTROL lights on, the systems do not work and the NTSB knows this. Numerous recalls on different years and Dodge models yet you won't recall the 2017. IT IS A SAFETY ISSUE. [XXX] and issue a recall on ALL YEARS and MODELS, or are you in their pocket????? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11626468,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/20/2024","dateComplaintFiled":"11/20/2024","vin":"3C6UR5FL1HG","components":"SERVICE BRAKES","summary":"Loss of brake function","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11625277,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/17/2024","dateComplaintFiled":"11/14/2024","vin":"3C6UR5FL1HG","components":"ELECTRICAL SYSTEM,SERVICE BRAKES","summary":"ABS/ELECTRIC BRAKING SYSTEM LIGHT... HAD ABS PUMP MOTOR and HCU REPLACED 2 TIMES WITHIN 28 MONTHS AT MY COSTS..LESS THAN 60K ON ODOMETER","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11625068,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2024","dateComplaintFiled":"11/13/2024","vin":"3C6MR5AJXHG","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"I have read online that this is a common problem for Ram Trucks. The SEBS and ABS lights and alarm will start flashing and dinging- the result is Intermittent ABS and traction control lights, no cruise or 4x4. I have 38,000 miles. I spent approximately $1300 to have it repaired. When I was. At the Ram repair shop, I was told that the parking lot was full of similar Ram trucks with the same problem.So clearly there should be a recall.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11624344,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/09/2024","dateComplaintFiled":"11/09/2024","vin":"3C6UR5NJ9HG","components":"SERVICE BRAKES","summary":"Repeated ABS service message on dash. Light and chime turn on and off while depressing brake pedal, turning, hitting bumps. ABS module and hydraulic module were already replaced 20k miles ago for same issue. Code C0020-01","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11624082,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2024","dateComplaintFiled":"11/07/2024","vin":"3C6UR5CJXHG","components":"VEHICLE SPEED CONTROL,SERVICE BRAKES","summary":"HCU/ABS modules have failed for the second time in 50K miles. While using Cruise Control at highways speed (70mph) in heavy traffic the warning lines and chime came on. At the same instance the truck started slowing down dramatically. Almost causing us to get rear ended. It was like slamming on the brakes, but without brake lights to warn cars behind me. I finally figured out it caused the Cruise Control to kick out. Now I am having to listen to the constant chirping of the chime. It even chimes when the truck is not moving!!! Let me ask this question.... Why is it that long ago NHTSA required Anti-Lock Brakes on all cars to improve safety? Yet, when that system has a systemic problem of failure on these trucks, it's no longer a safety related problem? Makes zero sense!!! I purchased this truck with 99K miles on it. These modules went out once approximately 10K miles later. Now I have 154K miles and they have gone out again. FCA is selling replacement modules but they are the exact same failed design. They are not only not fixing the issue, they are knowingly selling parts that have systemic and reoccurring safety failures. This is legally called blatant negligence...","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11623367,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/02/2024","dateComplaintFiled":"11/04/2024","vin":"3C6UR5FL8HG","components":"ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE","summary":"Issue a recall here! Many others are reporting this identical issue and a class action suit has been filed! ABS sensor light and chime comes on at random times. My truck just reached 100,000 miles. I've performed no troubleshooting but it is extremely intermittent, either the Service the Automatic or Service the Electronic Braking System(s). Usually, a bump in the road makes it come and another turns it off. Sometimes it happens so quickly, only the message and traction control disabled light comes on, sometimes only the chime comes in. Sometimes the message stays up and the brake warning and traction control light comes on, sometimes for a few minutes, sometimes a couple of seconds. To compound the problem, there appears to be an issue in sourcing replacement parts resulting in a delay in repair. A delay in repair could result in a additional damage to the vehicle, not using the vehicle (not an option) or ultimately an accident. Also can\u2019t use cruise control when it\u2019s displaying.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11620109,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/16/2024","dateComplaintFiled":"10/16/2024","vin":"3C6UR5CJ4HG","components":"SERVICE BRAKES","summary":"Abs module and pump motor need to be replaced but are on back order and can't be replaced. Vehicle is now unfit for operation.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11619703,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/14/2024","dateComplaintFiled":"10/14/2024","vin":"3C6UR5HL1HG","components":"UNKNOWN OR OTHER,SERVICE BRAKES","summary":"ABS Light and traction conrol light started acting up. Brakes not currently sticking but will be sending for possible repair as this is a common trend with this vehichle from What I have reviewed online.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11619573,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/07/2024","dateComplaintFiled":"10/13/2024","vin":"3C6UR5FL4HG","components":"SERVICE BRAKES","summary":"ABS traction control keep flashing on and off due to hcu problem","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11618278,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/04/2024","dateComplaintFiled":"10/05/2024","vin":"3C6UR5CL9HG","components":"SERVICE BRAKES","summary":"Abs pump intermittent light","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11618057,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2024","dateComplaintFiled":"10/04/2024","vin":"3C6UR5CJ8HG","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"ABS module failure","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11617464,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/17/2024","dateComplaintFiled":"10/01/2024","vin":"3C6LR5AT6HG","components":"SERVICE BRAKES","summary":"In July of 2020 my 2017 RAM 2500 ABS and Service Electronic Brakes warning lights began illuminating intermittently. My vehicle had 12,343 miles on the odometer at the time and was three years old. There was no noticeable change to the brake performance. The vehicle was brought into a RAM dealer for service which found code C0020-01 ABS Pump Motor Control-General Electrical Failure present with Starcase #S2005000004 instructing the replacement of the hydraulic control unit. This corrected the issue until August of 2024 when the above warning lights began illuminating again, intermittently, but in increasing frequency. The issue was diagnosed by a RAM dealer with the same code as above (C0020-1) and the recommendation to again replace the hydraulic control unit. My vehicle had 30,901 miles on the odometer at the time. The total for the service in 2020 was $984.89 and in 2024 $698.46 for the second replacement of a component within 5 years. Understanding that there was no recall ever issued, the ABS and Stability/ Traction control systems are designed to provide safety to vehicle occupants in heavy braking or loss of traction situations. While there was no noticeable difference in brake function, the presumption is that if there are warning lights activated, there is an unknown issue with the brake system which could result in brake failure. Further, the requirement to replace the same part twice in 30,000 miles at a total cost of $1,683.35 does not seem reasonable. Many owners have posted similar issues with this component with no apparent resolution other than to continue to replace the component when it fails. The component can be inspected, however it is currently installed on my vehicle.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11617501,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/16/2024","dateComplaintFiled":"10/01/2024","vin":"3C6UR5CL4HG","components":"ELECTRICAL SYSTEM,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"The illumination of the ABS light and traction control light. The light actives intermittently. The reported problem from a vehicle code reader is \u201c ABS pump motor control general electrical failure\u201d. With the lights illuminated, I am no longer able to use cruise control. Prior to the warning lights I noticed I was having to depress my brake pedal harder than normally at random times. No signs of brake fluid loss or leaks. The brake pads are in good working condition. I have not taken it to a dealer as I have read the replacement parts are on back order and there are multiple lawsuits pertaining to this issue as well.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11616970,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/27/2024","dateComplaintFiled":"09/28/2024","vin":"3C6UR5CJ1HG","components":"SERVICE BRAKES","summary":"Abs and traction control light error repeatedly after repair and replacement of abs and hsu module","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11616784,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/24/2024","dateComplaintFiled":"09/27/2024","vin":"3C6UR5JL9HG","components":"SERVICE BRAKES","summary":"Recurring ABS and traction light warning lights, with trouble code C0020 for the ABS pump control motor. Loss of function of ABS, traction control, and cruise control when it occurs. Truck has ~50k miles on it.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11616738,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/21/2024","dateComplaintFiled":"09/26/2024","vin":"3C6UR5NL0HG","components":"SERVICE BRAKES","summary":"Vehicle is displaying service abs and traction control. C-0020 and told to replace abs pump and hcu module. Ram has multiple issues with different year makes and models involving abs and recently recalled the new rams. Research has shown high numbers of issues involving the 2017 ram 2500 for this exact issue and ram also could not provide the recommended part to fix. Abs does not work which is required by the nhsta and ram has released defective vehicles for years. This issue needs to be included in a recall.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11616101,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2022","dateComplaintFiled":"09/24/2024","vin":"3C6UR5DL2HG","components":"VEHICLE SPEED CONTROL,SERVICE BRAKES","summary":"The ABS warning lights comes on intermittently saying that the ABS braking system needs to be serviced. This appears to be can common defect with the Hydraulic Control Unit and Module on all 2017 to 2018 Dodge Ram trucks. With this defect the anti skid braking system does not work and the brakes are compromised. This happened at about 30,000 miles and the truck was already out of warranty. Dodge is stating that it will cost about $2,500 dollars to fix once Hydraulic Control Units become available. Apparently there is a nation wide back order.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11616103,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/14/2024","dateComplaintFiled":"09/24/2024","vin":"3C6UR5FL3HG","components":"ELECTRICAL SYSTEM,SERVICE BRAKES","summary":"Abs light goes on and off intermittently. Caused my truck wheels to lock up in fast stop maneuver. Dealer said ABS module needs to be replaced but there is no recall yet.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11615659,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/20/2024","dateComplaintFiled":"09/20/2024","vin":"3C6TR5DT6HG","components":"SERVICE BRAKES, HYDRAULIC","summary":"The contact owns a 2017 Ram 2500. The contact stated while driving at an undisclosed speed, the ABS module failure warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with ABS module failure. The contact was informed that the ABS module needed to be replaced. The vehicle was not repaired. The contact was advised to take the vehicle to the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 74,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11615130,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2024","dateComplaintFiled":"09/18/2024","vin":"3C6MR5AL3HG","components":"SERVICE BRAKES","summary":"ABS & traction control brake failure light goes on and off as I\u2019m driving. The ABS module was replaced around 30,000 and now it\u2019s doing the same thing at 70,000. This is unsafe to be carrying heavy cargo and not being able to stop in time. Please issue a recall for RAM to fix this issue.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11614987,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/17/2024","dateComplaintFiled":"09/17/2024","vin":"3C6UR5CJXHG","components":"SERVICE BRAKES","summary":"ABS and Traction Control lights have come on for the second time. First time at 100K miles the Hydraulic Module and Controller were replaced at my expense. Now at 153K miles the lights are coming on again. This is a habitual problem with this generation of RAM trucks and it's a safety issue for the following reasons: 1) the ABS system stops working 2) the traction control system stops working 3) the cruise control is unexpectedly turned off, which is a major concern, and 4) the 4x4 quits working which in the right circumstances can cause an accident.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11614584,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/14/2024","dateComplaintFiled":"09/14/2024","vin":"3C6UR5CJ4HG","components":"SERVICE BRAKES","summary":"I have a 2017 Ram 2500 6.4L. The ABS light is constantly on. At times it\u2019s off then back on. Buying new parts for it does not fix it. I slid off a rainy road the other day due to this. Narrowly missing a vehicle. The brakes locked up. This is a safety concern. Please help. As far as I have found out there is no fix for this.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11614247,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/05/2022","dateComplaintFiled":"09/12/2024","vin":"3C6UR5FJ0HG","components":"SERVICE BRAKES","summary":"Anti lock brake system has intermittent Error code. Been living with this for two years. In the beginning, no-parts available from factory. Error can flash many time in and out during any driving period. Code C0020-01 'ABS Pump Motor Control-General Electric Failure. Dealer only repairs, however they cannot get parts. Was told this today. 9-12-2024 No recall from Ram/Chrysler/Fiat. $60k for a truck, the manufacturer takes no responsibility. Thousands have reported this issue over many years of production. I can't say this LOUD enough; This is a BRAKE system failure!","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11613934,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2024","dateComplaintFiled":"09/11/2024","vin":"3C6UR5CJ6HG","components":"SERVICE BRAKES, AIR","summary":"The contact owns a 2017 Ram 2500. The contact stated that while operating the vehicle, the massage \"Service ABS System\" was displayed and an audible alarm was activated. Additionally, during the failure the cruise control feature had deactivated. The cause of the failure was not yet determined. The contact indicated that the HCU was replaced on two previous occasions for the same failures, but eventually the failures reoccurred. The manufacturer and local dealer were not yet contacted. The failure mileage was 61,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11614086,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/08/2023","dateComplaintFiled":"09/11/2024","vin":"3C6UR5ML6HG","components":"SERVICE BRAKES","summary":"Abs service light come on and off intermittently. Something to do with a bad abs control module","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11613891,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2024","dateComplaintFiled":"09/10/2024","vin":"3C6UR5DL6HG","components":"ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,SERVICE BRAKES","summary":"ABS and Traction control warning lights are on display. Cruise control and 4x4 will not engage due to this issue. Also causing malfunction while towing a trailer.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11613412,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/03/2024","dateComplaintFiled":"09/09/2024","vin":"3C6UR5FL6HG","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"On November 9, 2022 I had the Control-Anti-Lock Breaking System repaired by Bob Moore Chrysler Dodge in Tulsa. They replaced the HCU and performed a base bleed of the brake and ABS breaking system. This repair was prompted by the vehicles ABS warning light and chimes activating during operation. As of September 3, 2024 the same ABS warning light and chime is again activating during operation. I paid $620.00 the first time to get this issued repaired and I do not feel that I should have to pay this again on a part/system that is obviously defective from the manufacture. My research into this issue shows this is a common issue on these models as well as a possible safety problem.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11612447,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/17/2024","dateComplaintFiled":"09/03/2024","vin":"3C6UR5FL4HG","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"ABS and EBS keeps flashing on and off code said wheel bearing hubs , replaced them still happening","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11612136,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/02/2024","dateComplaintFiled":"09/02/2024","vin":"3C6UR5ML9HG","components":"ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,SERVICE BRAKES","summary":"ABS / TRACTION CONTROL AS WELL AS SERVICE ABS SYSTEM. AT TIMES IT COMES AND GOES AND MOST TIMES NOW IT STAYS ON. DISABLES CRUISE CONTROL AND AT TIMES EVEN SAYS 4 WHEEL DRIVE UNAVAILABLE. THIS SEEMS TO BE A KNOWN ISSUE WITH MY YEAR MODEL RAM AND I'D LIKE TO REMEDY THIS ISSUE ASAP.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11612038,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2024","dateComplaintFiled":"09/01/2024","vin":"3C6UR5CL9HG","components":"SERVICE BRAKES","summary":"Antilock Brake System Warning and Traction Control lights on dash with associated warning chime. Was also given the warning that 4X4 is not available. The warning occurred on a return multi-day trip. The warning interrupted cruise control causing it to turn off and unable to reengage. After a brief fuel stop and the trip continued the warnings disappeared after a few miles. The warnings then reappeared with the associated disengagement on the cruise control. A few more stops were made and the warnings persisted never going out after restart. Reading forums on the internet seems to indicate this is a persistent issue with numerous reports the the NTSB. The Vehicle has approximately 75,000 mile and was place in service in early 2018.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11611303,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/27/2024","dateComplaintFiled":"08/28/2024","vin":"3C6UR5FL3HG","components":"SERVICE BRAKES","summary":"It appears multiple people I know have the same issue with 2017 ram 2500 my truck included I have issues with my trucks ABS. I got a random code looked it up and says ABS pump motor control. It\u2019s a danger to the public and my self truck suddenly gets that ABS light and emergency light turn on.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11611114,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/22/2024","dateComplaintFiled":"08/27/2024","vin":"3C6UR5DL5HG","components":"ELECTRICAL SYSTEM,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"2017 Ram 2500 crew cab ABS light on know traction control light on will not engage in 4x4 because ABS light on Code said ABS C0020-01 ding,ding,ding,ding always.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11610606,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/13/2024","dateComplaintFiled":"08/24/2024","vin":"3C6UR5CLXHG","components":"SERVICE BRAKES","summary":"ABS/traction control lights keep coming on due to something wrong in the ABS HCU and/or control module with fault code C0020. It is my understanding that almost all 2017/2018 2500s & 3500s are affected. This needs to be a recall.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11610056,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/20/2024","dateComplaintFiled":"08/21/2024","vin":"3C6UR5HL8HG","components":"SERVICE BRAKES","summary":"ABS failure code. Very inconsistent. Has been repaired yet still throws the code when it rains or hitting a bump. Frustrating","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11610107,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2024","dateComplaintFiled":"08/21/2024","vin":"3C6UR5ML6HG","components":"ELECTRICAL SYSTEM,SERVICE BRAKES","summary":"ABS and traction control light flashing randomly. Causing cruise control to shut off randomly. Caused by faulty ABS modal, and or HCU. This is a know major issue with 2017 rams with parts not even currently available to fix.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11609779,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/10/2024","dateComplaintFiled":"08/20/2024","vin":"3C6UR5HJ7HG","components":"SERVICE BRAKES","summary":"Dash warning lights service abs brakes and 4 wheel drive and cruise control doesn't work with the lights on. Mopar does not have the parts or nohow to fix this.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11609463,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2024","dateComplaintFiled":"08/19/2024","vin":"3C6UR5DL0HG","components":"ELECTRICAL SYSTEM,SERVICE BRAKES","summary":"Truck has had two ABS units replaced under warranty for the code C0020-01. Now a year after the last replacement the code has come back and needs the ABS unit replaced again. FCA knows there is an issue with these and continue to sell and install parts that they know will fail. This will cause the loss of ABS braking, traction control and trailer braking. Someone need to force FCA to provide a \"correct\" repair and ungraded parts for this error.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11609184,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/05/2024","dateComplaintFiled":"08/18/2024","vin":"3C6UR5FL6HG","components":"ELECTRICAL SYSTEM,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"The vehicle has an intermittent ABS TCS warning that Dodge refuses to recall and fix. The warning light goes off incessantly it should be a recall and Dodge has known about the problem for 7 years at a minimum.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11608989,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2024","dateComplaintFiled":"08/16/2024","vin":"3C6UR5HLXHG","components":"VEHICLE SPEED CONTROL,SERVICE BRAKES","summary":"ABS/HCU defect. Vehicle does not stop properly without ABS and parts arnt available. Warning chime will not clear and unsafe to drive.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11608134,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/11/2024","dateComplaintFiled":"08/13/2024","vin":"3C6UR5NJ4HG","components":"SERVICE BRAKES","summary":"ABS LIGHTS AND TRACTION CONTROL DASH LIGHTS INDICATE PROBLEM. ERROR CODE IS : ANTI-LOCK BRAKE SYSTEM C0020-01 I am not protected from the anti-lock brake system that could potentially save my passengers and my life.I am no longer able to use cruise control as I paid for. online states parts are unavailable. Cost of fixing should be covered by manufacture as I have less than 40,000 miles on my truck and have it serviced regularly.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11608213,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/08/2024","dateComplaintFiled":"08/13/2024","vin":"3C6UR5CJ7HG","components":"ENGINE","summary":"Cam shaft lobe rounded off, causing sudden loss of power and misfire on cylinder 7. The first time this happened there was no warning or signs of trouble. I was traveling at highway speeds and the vehicle violently shook and speed unexpectedly dropped. Had to limp the truck off the highway with choppy acceleration while the steering wheel shook. This could of easily caused a serious accident at highway speeds. The damaged cam shaft caused damage to cylinder 7. Cylinder 7 now has low compression. The check engine light is now on and the engine makes a ticking noise. The mechanic, Homestead Auto, ordered a rebuilt engine to replace the engine in my truck. Estimated delivery is several months. Estimated costs of repair is $8500. The truck with the damaged engine is available for inspection at my house. The vehicle has only been inspected by my mechanic at Homestead Auto. The mechanic said this is a well known and common problem with Hemi engines.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11607995,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/06/2023","dateComplaintFiled":"08/12/2024","vin":"3C6UR5DLXHG","components":"SERVICE BRAKES","summary":"The anti locking brake light comes on and goes off all of the time. It's very annoying with it ringing when the light comes on.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11607717,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/31/2024","dateComplaintFiled":"08/10/2024","vin":"3C6UR5DL0HG","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER,SERVICE BRAKES","summary":"Service ABS Electronic Braking System Message, ABS as well as Traction Control light intermittently coming on and shutting off, Sometimes staying illuminated awhile then going back to coming on Intermittently. Took to shop and ran diagnostic trouble codes on truck. The trouble codes saying ABS/HCU Pump Module Electrical Failure. Recommended fix is to replace ABS Pump Module. I am aware of the class action lawsuit and this same issue on most all 2017-2018 Ram 2500 trucks. The problem I am presented with now is, The ABS Pump Module is on national back order which is making it extremely difficult to find a replacement. I am now left with a truck that is unsafe to drive as a father and husband due to the vehicles Antilocking Brake System not functioning at all as well as the Traction Control System not functioning at all. Due to these issues when I am forced to operate the truck for commute to and from work and day to day purposes I am now putting my family, myself and everyone on the road at risk as there is no immediate solution to the problem at hand. This is wildly unacceptable just as well as it is wrong in every aspect to be put in the position that I could possibly injure or kill another family on the road simply because this issue is going through political channels and I have not other option but to continue to operate the vehicle for day to day life.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11606970,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/29/2024","dateComplaintFiled":"08/07/2024","vin":"3C6UR5FL1HG","components":"VEHICLE SPEED CONTROL,SERVICE BRAKES","summary":"Service ABS comes on and off randomly. When cruising at highway speeds, it causes the random shutdown of cruise control when not expecting it. This is very dangerous. Dealer states parts are on back order for years and they also state that it won\u2019t fix the issue long term anyways. How has this issue not resulted in a safety recall!? I\u2019ve read that thousands are plagued with this same exact issue.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11607105,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/07/2024","dateComplaintFiled":"08/07/2024","vin":"3C6UR5DL7HG","components":"SERVICE BRAKES","summary":"C0020-01-ABS PUMP MOTOR CONTROL - GENERAL ELECTRICAL FAILURE","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11606627,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/19/2024","dateComplaintFiled":"08/05/2024","vin":"3C6UR5CJ9HG","components":"ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,SERVICE BRAKES","summary":"2017 Ram 2500 ABS Pump Module was replaced before at 33,549 miles in May 2021 ABS and TCS Lights keep coming on now again at less than 49,000 miles. This is not an uncommon problem it seems, so I am adding my incident.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11606654,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/05/2024","dateComplaintFiled":"08/05/2024","vin":"3C6UR5FL9HG","components":"SERVICE BRAKES","summary":"The ABS sensor light and Anti Brake light warnings both suddenly came on. I was only way to have my tires rotated so they ran the tester on it and came up with code C0020-1. ABS motor pump control and General electrical failure. I did some searching and found that this happens a lot and there is not a consensus as to what causes it or how to fix it. Also references to a faulty part. I have the part numbers. They recommended that people having this issue report it to you.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11606313,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/18/2024","dateComplaintFiled":"08/04/2024","vin":"3C6UR5CJ2HG","components":"SERVICE BRAKES","summary":"Abs module in limp mode with 45k miles think they have a problem by the looks of all the people on forums that have the same issue. No ABS while this is faulting and they have no fix got to love it I feel so safe now driving around.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11606310,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/04/2024","dateComplaintFiled":"08/03/2024","vin":"3C6UR5CJ4HG","components":"SERVICE BRAKES","summary":"Abs module and hcu failure. Must be replaced AGAIN.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11606099,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/02/2024","dateComplaintFiled":"08/02/2024","vin":"3C6UR5FL1HG","components":"ENGINE,FUEL/PROPULSION SYSTEM","summary":"This is preventative for myself but multiple others have been affected by this manufacturing issue. The factory grid heater has a bolt and stud on the bottom side of it. From heat and deterioration the bolt has a tendency to fall off, which then sends it through the intake manifold where it winds up inside cylinder #6. See these links for more information: [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11606098,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/24/2022","dateComplaintFiled":"08/02/2024","vin":"3C6UR5FL1HG","components":"ELECTRICAL SYSTEM,SERVICE BRAKES","summary":"At approximately 101,000 miles, the service Electronic Braking system and service Antilock Braking system warnings began showing up intermittently on the dash. I have taken the vehicle to a dealership and have been quoted between $1,500 and $3,000 for repairs once parts are available, with a 6 month wait for parts. I was notified that parts had become unavailable in the second half of 2023. I have lost cruise control and slight braking performance due to this on top of the nonstop annoying dinging going on.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11605866,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/07/2021","dateComplaintFiled":"08/01/2024","vin":"3C6UR5FL8HG","components":"POWER TRAIN,ELECTRICAL SYSTEM,SERVICE BRAKES","summary":"At around 80k miles, started getting the service anti-lock brake system, electronic braking system alarms. Traction control light and abs light are on permanently now. What's funny is that now the rear parking sensor failed which makes me wonder if all this in the electrical system is tied together. Dealer said it was the hydraulic control unit. That did not fix it. Next it was a wheel speed sensor. That did not fix it. Then it was abs module but it is \"discontinued.\" In other words, Chrysler knows there is a major issue and NEEDS to issue a recall but hasn't yet! I have over a grand in this and it's not fixed. Dealer said that they don't know what the fix is. Please issue a recall!","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11604767,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/05/2024","dateComplaintFiled":"07/26/2024","vin":"3C6UR5DLXHG","components":"ELECTRICAL SYSTEM,SERVICE BRAKES","summary":"\u2022abs pump motor control general electrical failure \u2022no abs or traction control \u2022yes has been confirmed on a professional scanner \u2022no \u2022no lights until it went bad again Replaced the and/hcu in October of 2020 due to the dtc c0020-01 and all was fixed until June of 2024 and now the same code is back. Not wanting to replace the same part again just for it to go bad in 2 years.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11604644,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2023","dateComplaintFiled":"07/26/2024","vin":"3C6UR5DJ9HG","components":"POWER TRAIN","summary":"The contact owns a 2017 Ram 2500. The contact stated that while driving at approximately 30-35 MPH, the transmission became stuck in second gear and the vehicle went into LIMP Mode. The contact stated that the vehicle failed to accelerate above 35 MPH. The check engine warning light was illuminated. The contact used a scanner and retrieved DTC codes for pressure and gear ratio faults. The vehicle was taken to the local dealer, where it was diagnosed and determined that the transmission needed to be replaced. The vehicle was not repaired. The vehicle was taken to a transmission specialist, and it was determined that the failure was due to the valve body and shift solenoid. The manufacturer was not contacted. The failure mileage was approximately 105,369.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11603958,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2023","dateComplaintFiled":"07/23/2024","vin":"3C6UR5FL0HG","components":"SERVICE BRAKES, AIR,ELECTRICAL SYSTEM","summary":"The contact owns a 2017 Ram 2500. The contact stated while operating the vehicle, the ABS warning light intermittently illuminated, and the message \"Must Park Vehicle\" was displayed. Additionally, during the failure the cruise control and trailer brake control features were inoperable. The vehicle was taken to the local dealer who diagnosed that the ABS module was faulty and needed to be replaced. The vehicle was not yet repaired. The contact was informed that the part for the repair was on backorder. The manufacturer was notified of the failure. The failure mileage was 68,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11604012,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/23/2024","dateComplaintFiled":"07/23/2024","vin":"3C6UR5GL7HG","components":"SERVICE BRAKES","summary":"Service EAS Braking, ABS warning lights intermittently appear.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11603715,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/22/2024","dateComplaintFiled":"07/22/2024","vin":"3C6UR5FL8HG","components":"ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,SERVICE BRAKES","summary":"Intermittent MIL stating ABS and TCS service required, started has been going on since I bought the truck in January 2023 at about 50k miles (currently about 75k). Often happens when driving over any sort of uneven terrain - bumps, potholes, seams between concrete and asphalt surfaces, milled asphalt surfaces, speed bumps, debris, etc. Dealer says the ABS module needs to be replaced, and that there are none available. With some research, this appears to be a common/known issue for Ram trucks, but no recall and no effort to even manufacture the part so it can be fixed, regardless who is stuck with the bill. When this light comes on, neither 4WD nor cruise control function, which can cause safety concerns - especially while towing.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11603608,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/20/2024","dateComplaintFiled":"07/21/2024","vin":"3C6TR5DTXHG","components":"SERVICE BRAKES","summary":"ABS TRACTION LIGHT GOES ON AND OFF INTERMITTENT. Seems like every time I hit a bump.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11603554,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/12/2024","dateComplaintFiled":"07/20/2024","vin":"3C6UR5DL9HG","components":"VEHICLE SPEED CONTROL,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"The ABS module has failed. There aren\u2019t any available across the entire United States in order to fix our vehicle. We have no ABS, no cruise control, no trailer brakes. We can\u2019t get any help or answers from Ram. We have started a case with them and cannot even get a call back. The dealer cannot even order the part.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11603041,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/29/2024","dateComplaintFiled":"07/17/2024","vin":"3C6UR5CL4HG","components":"SERVICE BRAKES","summary":"2017 Ram 2500 needs HCU and ABS modules dealer diagnosted the problem 2/29/24 parts are still not available to fix. I read there\u2019s many of us with this problem it should be a recall, I shouldn\u2019t have to pay $1635.00 to repair it.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11602827,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/04/2024","dateComplaintFiled":"07/16/2024","vin":"3C6UR5DL0HG","components":"ELECTRICAL SYSTEM,SERVICE BRAKES","summary":"Abs module and pump goes on and off about to put the third one on the truck and only has 74,000 miles","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11602225,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2024","dateComplaintFiled":"07/15/2024","vin":"3C6UR5CLXHG","components":"ELECTRICAL SYSTEM,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"ABS module constantly going off and removes 4 wheel drive, parking assist, traction control, and and brakes","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11602364,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/27/2024","dateComplaintFiled":"07/15/2024","vin":"3C6UR5PL6HG","components":"SERVICE BRAKES","summary":"The ABS and electronic brake system service warning is going off. I scheduled an appointment and the Ram dealer and after inspection claims that HCU-ABS Hydraulic Control unit needs to be replaced. This seems to be a very common issue with the RAM 2017 2500 model.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11601434,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/11/2024","dateComplaintFiled":"07/12/2024","vin":"3C6UR5CJ1HG","components":"ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,UNKNOWN OR OTHER","summary":"ABS module unit replaced while under warranty. Vehicle again with ABS warning on/off intermittently for at least the last several months...regardless of weather, speed, road conditions, etc. Comes on and off while driving, sitting in a parking lot...pretty much as soon as I turn on the motor it starts...goes off again for several minutes/hours/days, then starts doing the blinking and dinging again for no reason. While traveling, it turns off cruise control and I have lost 4 wheel drive when I've desperately needed it. This vehicle is only used for long distance travel or during snow storms. This is a safety issue, in my opinion. Causes operational malfunction and causes driver distraction.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11600502,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/25/2024","dateComplaintFiled":"07/09/2024","vin":"3C6UR5DL1HG","components":"SERVICE BRAKES, HYDRAULIC","summary":"The contact owns a 2017 Ram 2500. The contact stated while driving 45 MPH and depressing the brake pedal, the brake pedal was soft, and the vehicle failed to respond as needed. Several warning lights related to the braking system were illuminated. Additionally, the speedometer became inoperable. The contact drove to the residence. The vehicle was towed to the dealer, where it was diagnosed that the ABS module had failed and needed to be replaced; however, the part was on backorder. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 44,020.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11600506,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2022","dateComplaintFiled":"07/09/2024","vin":"3C6UR5FLXHG","components":"ELECTRICAL SYSTEM,SERVICE BRAKES","summary":"ABS and traction control lights intermittently go on and off. Most of the time just by driving over a bump. Constantly going on and off. Many forums online about this related issue. Many talk about pump being replaced and not solving or the Hydraulic Control Module replaced and not solving and many talk about faulty electrical connections. Error code: C0020-01 ABS Pump Motor Control - General Electrical Failure","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11597874,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/30/2024","dateComplaintFiled":"07/01/2024","vin":"3C6UR5HL3HG","components":"TRAILER HITCHES","summary":"The contact owns a 2017 Ram 2500. The contact stated while driving at undisclosed speeds and towing a trailer, the gooseneck ball detached from the bed of the truck and the trailer disconnected from the vehicle. The contact was able to pull over safely. There were no warning lights illuminated. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The contact related failure to NHTSA Campaign Number: 18E028000 (Trailer Hitches). The manufacturer was contacted, and the contact was informed that there was no recall coverage for the failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 98,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11597966,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/09/2024","dateComplaintFiled":"07/01/2024","vin":"3C6LR4AT0HG","components":"VEHICLE SPEED CONTROL","summary":"ABS AND LSC WARNING LIGHT GOES ON AND OFF. THE CRUISE CONTROL KICKS OFF. WARNING BELL DINGS OFF AND ON. CHECKED AND MULTIPLE PROBLEMS WITH THE SYSTEM","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11598012,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2024","dateComplaintFiled":"07/01/2024","vin":"3C6UR5CJ5HG","components":"SERVICE BRAKES","summary":"\"CHECK ABS SYSTEM\" LIGHT INTERMITTENTLY COMES ON/OFF. WHEN THE LIGHT IS ON EVERY TIME I HIT THE BRAKES IT CHIMES. THE DEALERSHIP SAYS IT IS A KNOWN ISSUE WITH 2017/2018 RAM 2500/3500 TRUCKS AND THAT THE ABS MODULE/PUMP NEEDS TO BE REPLACED BUT THEY HAVE BEEN ON BACK ORDER FOR OVER A YEAR. LOOKING ON THE INTERNET THERE ARE LOADS OF PEOPLE WITH THE SAME ISSUE AND YET THERE IS NO RECALL. THE DEALER SAYS THAT I SHOULD \"BE CAREFUL\" DRIVING THE TRUCK AS THE ABS NOT WORKING COULD INCREASE STOPPING DISTANCE.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11597278,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/27/2024","dateComplaintFiled":"06/27/2024","vin":"3C6UR5NL4HG","components":"ELECTRICAL SYSTEM,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"On my truck my ABS and traction control light came on as well as a message that say to service ABS system. The parts are on back order for a year now. This problem has surfaced on many Ram 2500's. I contacted the dealer and they don't have parts to fix if. When driving in wet conditions especially while towing a trailer the wheels lock up while breaking. I've been towing going down hill and have had to use a combination of engine breaking, downshifting and feathering the brakes to slow down. Chrysler Fiat should issue a recall on this issue since it happens to many Ram 2500. This started when I had only 38k miles on my truck. Chrysler fiat has issued a recall for the 2019+ trucks but not the 2014-2018 which have the same exact problem. I'm hoping you can help this matter.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11596854,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/26/2024","dateComplaintFiled":"06/26/2024","vin":"3C6UR5FL1HG","components":"SERVICE BRAKES","summary":"Problem System: Antilock Brake System. ABS hydraulic control unit and ABS module were replaces due to dash warning lights \"service antilock brake system.\" After aprox one year, the warning lights have started coming on intermittently. Sometimes the warning will activate and be consistent, and other times (usually in warmer, dry weather) the warning may occur once and go away for days or weeks. Sometimes it is constant for days. I paid over $1200 for my first repair and just received a similar quote to do it again. I know there have been many complaints about the RAM 2017 - 2018 ABS systems and I feel it's time the NHTSA pursue RAM and put some pressure on them to do something about this.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11596447,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2024","dateComplaintFiled":"06/25/2024","vin":"3C6TR5EJ2HG","components":"SERVICE BRAKES","summary":"Truck is flashing on and off the ABS light flashes on and off constantly turning off cruise control. Found code for problem C0020-01 ABS pump motor control - general electrical failure. This poses a danger when driving for ABS system to sporadically fail while driving.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11596557,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/13/2023","dateComplaintFiled":"06/25/2024","vin":"3C6UR5DL5HG","components":"SERVICE BRAKES","summary":"In August 2021 ABS brake light is on and on 8-26-2021 I paid Approximately $1000 to have the master cylinder replaced to correct the problem. In early 2023 the problem returned intermittently. I made appointment with Goofy's brake service. When I took the truck to Goofy's appointment they determined that the problem required a Dealer service department. Made appointment with Dealer for 09/29/23. Mileage was 82,851. Dealer determined that I needed the master cylinder replaced again. Problem was that they could not obtain the necessary repair part as the part was being redesigned due to frequent failure. I was not going to be covered by warrant as it was now over 2 years since the know defect master cylinder had been replaced. They were going to call me when the newly designed part was avail. Coat was going to be around $1000 again. It is now 6-25-2024. problem is still intermittent; Dealer has never called me for part replacement. Vehicle has over 88,000 mile now. When this error message occurs, I cannot use Cruise control. I am forced to drive with a known braking problem, and I must pay to replace part I have already paid to have replaced. If and when the improved part becomes available.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11595985,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/13/2021","dateComplaintFiled":"06/23/2024","vin":"3C6UR5CJ5HG","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER,SERVICE BRAKES","summary":"Brake error and traction control error on dash. It is available for inspection. Not sure if it is safe but we have not options. This started several years ago. We have looked at ordering parts and tried to make appointment at dealer but parts were out of stock. We have not ever taken it in to the dealer as this happened literally 2 weeks after our warranty expired. No one has inspected it. There were not any other warnings prior and the vehicle seems to function but it is annoying driving it as the warning goes off all the time. I know they recently recalled newer Dodge Rams for this same type of issue but seem to be refusing to recall the older models for those of us that have been waiting and hoping nothing safety wise happens. It is a well knows issue and there are class action suits in other states.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11595478,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/15/2024","dateComplaintFiled":"06/20/2024","vin":"3C6TR5CT3HG","components":"SERVICE BRAKES, HYDRAULIC,SERVICE BRAKES, AIR","summary":"The contact owns a 2017 Ram 2500. The contact stated that while driving at an undisclosed speed, the ABS and traction control warning lights illuminated. The vehicle returned to normal functionality, but the failure became a regular occurrence. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 50,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11595340,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/14/2024","dateComplaintFiled":"06/19/2024","vin":"3C6UR5DJ3HG","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"The \u201cservice antilock brake system\u201d code is appearing for the 4th time. I only have 64k miles on this truck. The CDJR dealer in Angleton, Tx has replaced the module and pump 3 times. Now it\u2019s back. I\u2019m sure it\u2019ll all need replacing, again.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11594705,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/17/2024","dateComplaintFiled":"06/17/2024","vin":"3C6UR5FL8HG","components":"SERVICE BRAKES","summary":"Service ABS and service electric braking system lights intermittently present. When lights are on ABS and cruise control are inop.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11594657,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/20/2024","dateComplaintFiled":"06/16/2024","vin":"3C6UR5DL7HG","components":"SERVICE BRAKES","summary":"Information screen on vehicle said \"Service Anti Lock Braking System\" the traction control and abs light come on and go out. The brakes seem to work fine. This started about May 20th of 2024 one time. This now June 16 2024 and it is happening very frequently. I have read that this is a common problem with this year and model truck. The vehicle hasn't been inspected at this date of writing.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11594158,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/30/2023","dateComplaintFiled":"06/13/2024","vin":"3C6UR5CL2HG","components":"ELECTRICAL SYSTEM,SERVICE BRAKES","summary":"Continue to get Service ABS and Service Electronic Braking System warning lights. ABS does not work when warning lights are on returns to normal when warning is off. no other detected issues with the braking system. It is displaying code: C0020-01","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11594180,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/12/2024","dateComplaintFiled":"06/13/2024","vin":"3C6MR5AL8HG","components":"SERVICE BRAKES","summary":"ABS lights come on randomly and my cruise control and ABS fail while they are on. Dodge will not sell me the part to fix the issue even though it\u2019s been a well known issue and even has a class action lawsuit filed. Part number they are regulating is 68347098AB. This is a major safe concern as my truck slid off the road this winter when this happened.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11593825,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/12/2024","dateComplaintFiled":"06/12/2024","vin":"3C6UR5CJ5HG","components":"SERVICE BRAKES","summary":"ABS and traction control module goes out every two years that leaves me driving unsafe vehicle. Need a recall on this 2017 . Please help!","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11593984,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2024","dateComplaintFiled":"06/12/2024","vin":"3C6UR5GLXHG","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"My ABS, traction control lights come on and off also loose the ability to use cruise control and electronic breaking system while pulling my trailers. This has been brought to the dealership and fixed once already and it only lasted long enough for the 1 year warranty to expire and it has started doing the same thing again. Also loose my trailer lights when this happens...","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11593608,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/09/2024","dateComplaintFiled":"06/11/2024","vin":"3C6UR5CLXHG","components":"SERVICE BRAKES","summary":"abs light is on all the time traction control not working alarm is on the last time I ck at the dealer they had no parts","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11593789,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/12/2024","dateComplaintFiled":"06/11/2024","vin":"3C6UR5FL0HG","components":"SERVICE BRAKES","summary":"Anti-lock Brake System Hydraulic control unit - ABS Pump Motor Control-General Electrical Failure. C006A54 ABS no longer active, no 4x4 for snow travel, no cruise control. Failure occurred before 40,000 miles Failure is intermittent and affected by bumpy road conditions. These symptoms are consistent with the well known stuck motor brush issues. Ram does not sell a replacement motor, only the entire HCU","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11590880,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/15/2023","dateComplaintFiled":"05/27/2024","vin":"3C6UR5DJ9HG","components":"SERVICE BRAKES","summary":"Abs and traction control randomly quit working.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11590909,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/24/2024","dateComplaintFiled":"05/27/2024","vin":"3C6TR5EJ2HG","components":"POWER TRAIN,VEHICLE SPEED CONTROL,SERVICE BRAKES","summary":"Abs light comes on and disables the cruise controls. Says abs brake failure and I have researched this and found it is a common problem. 6 speed Transmission is turning on check engine light and says gear 5 and gear 6 has improper ratio. Shifts hard into gear5 and won't downshift for passing gear.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11590228,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/25/2023","dateComplaintFiled":"05/22/2024","vin":"3C6TR5EJ0HG","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"Getting code C0020-01 code being given randomly.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11589492,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/18/2024","dateComplaintFiled":"05/19/2024","vin":"3C6UR5HL7HG","components":"SERVICE BRAKES","summary":"ABS module failure. Replaced and failed again at about 19 months. Replaced again and failed at about 20 months. Review of chat lines shows numerous owners complaining about same problem. I just can\u2019t keep replacing the ABS module every 1 to 2 years.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11588804,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/17/2023","dateComplaintFiled":"05/14/2024","vin":"3C6UR5KLXHG","components":"SERVICE BRAKES","summary":"the truck experience issues such as the loss of anti-lock braking, cruise control, and traction control. These missing features and systems significantly compromise the control and handling of the Ram trucks, particularly in adverse weather conditions like wet or snowy roads, where braking becomes more challenging. ABS service light / traction control light / no cruise control flash ON this has been an issue for almost a year truck has 68k now","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11588498,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/08/2024","dateComplaintFiled":"05/13/2024","vin":"3C6UR5DL3HG","components":"STEERING","summary":"The contact owns a 2017 Ram 2500. The contact stated that while an employee was driving at undisclosed speeds, there was a whining sound, and vibration coming from the brake pedal. The vehicle was towed to the dealer where it was diagnosed with drained power steering fluid and a hole in the power steering hose. The vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 84,250.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11588551,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/07/2024","dateComplaintFiled":"05/13/2024","vin":"3C6UR5DL0HG","components":"POWER TRAIN,ENGINE AND ENGINE COOLING","summary":"The contact owns a 2017 Ram 2500. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the failure occurred intermittently. The vehicle was taken to the dealer where it was diagnosed with a failed turbocharger and that the turbocharger needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The vehicle was taken back to the dealer where it was diagnosed with a failed transmission and cooling lines, and it was determined that the transmission and the cooling lines needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to report the failure to the NHTSA Hotline. The failure mileage was approximately 135,800.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11587935,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/09/2024","dateComplaintFiled":"05/09/2024","vin":"3C6UR5CJXHG","components":"SERVICE BRAKES","summary":"C0020-01 code, ABS control pump and electrical failure. This is second time since purchasing this truck new in 2017 that this has occurred. Parts are now on national back order with Ram taking no responsibility on covering costs of replacemenf on an item that shouldn\u2019t be failing multiple times in the life of a vehicle. This is an ongoing problem with MANY Ram owners.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11587359,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/30/2024","dateComplaintFiled":"05/07/2024","vin":"3C6UR5CL2HG","components":"SERVICE BRAKES, HYDRAULIC,SERVICE BRAKES, AIR","summary":"The contact owns a 2017 Ram 2500. The contact stated while driving 40\u201365 MPH, there was an abnormal chiming sound detected. The ABS warning light and service electronic braking system warning lights were illuminated and displayed. The contact called the local dealer, where an appointment was scheduled. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The approximate failure mileage was 113,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11587111,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/26/2024","dateComplaintFiled":"05/06/2024","vin":"3C6UR5DJ9HG","components":"SERVICE BRAKES","summary":"ABS/ELECTRONIC BRAKING SYSTEM The service ABS/electric braking system /traction control lights and warning began to come on intermittently a couple months before taking it in for service. It was sporadic at first but eventually became more prevalent. This was unsafe as it would happen going on the highway at highway speeds pulling a trailer and the ABS would disable- as well as the cruise control and also the traction control. This could have caused a serious accident and put myself and family in danger. This was verified by the dealership- Junction Chrysler Dodge- the vehicle trouble code was C0020-01-ABSpump motor control General electrical failure. ABS/HCU were replaced.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11587286,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/28/2024","dateComplaintFiled":"05/06/2024","vin":"3C6UR5DL1HG","components":"VEHICLE SPEED CONTROL,SERVICE BRAKES,BACK OVER PREVENTION","summary":"Intermittent \u201cservice ABS system\u201d light on dash resulting in loss of ABS, cruise control, park-sense, and 4x4. No amount of troubleshooting from a reputable diesel mechanic has been able to fix this. From what I have read online this is a very common issue and the truck likely needs an HCU/ABS module","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11587017,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/05/2024","dateComplaintFiled":"05/05/2024","vin":"3C6UR5DL1HG","components":"SERVICE BRAKES","summary":"ABS HCU braking system failure common problem on these trucks but no safety recall. All these trucks have the same problem but no recall.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11587018,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/27/2024","dateComplaintFiled":"05/05/2024","vin":"3C6UR5NL8HG","components":"ELECTRICAL SYSTEM,SERVICE BRAKES","summary":"For the second time, my truck is repeatedly having \"Service electronic braking system\" message appear and disappear constantly while driving. This is mixed with \"Service ABS system\" message that also repeatedly pops up with a audible ding. The warning lights for traction control and ABS repeatedly turn on and off as well. This happens over and over the entire time while driving. We were on a family trip with our 1 year old when this started again most recently. We had to turn back around, drive home and swap trucks and everything in them as we can not have potential brake failure with our 1 year old in the vehicle. The trucks has just over 51,000 miles and this is the second time this has happened. The first time the truck was under warranty, so it was \"fixed\" by the dealer. I am no longer under warranty. The part to replace is unavailable online, and from what I am reading may be on a national back order with the dealers (I left a message with my dealer who fixed this last time under warranty- have not received a return phone call yet) The last time this was fixed I was told it was the ABS HCU which was replaced. I have looked this up since and learned that this is a known/common issue for the 2017-2018 HD Rams.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11586974,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/14/2024","dateComplaintFiled":"05/04/2024","vin":"3C6UR5DJ6HG","components":"SERVICE BRAKES","summary":"2017 Ram 2500 the Antilock braking system failed resulting in erratic brake pedal at times difficult to stop. bought replacement parts online, had them installed, had same issue. then took it to the local dealer, they have had the truck for a week now, replaced all brakes, rotors, pads, master cylinder, still same issue, they think it's the ABS pump that I bought at the dealer two weeks ago. same with the module. now I am hearing possibly late June for good parts. I can't drive the truck in its current condition, I am spending $ 300.00 a week for a rental. this is unbelievable that they can't provide safe parts for the trucks. just plain nuts, please help","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11586588,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/08/2023","dateComplaintFiled":"05/02/2024","vin":"3C6UR5CLXHG","components":"VEHICLE SPEED CONTROL,UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE","summary":"ABS/Traction control unit disabled (light on). diagnosed by dealer in October of 2023 as ABS pump and module as bad. No part available from dealer (dealer only part and ETA of 3/24). Advised to park truck until part came in 6 months. Called Dodge customer care on 5/2 to ask for update. was told no part available and no ETA in the future. I am driving an unsafe vehicle due to faulty brake system dealer can't/won't fix.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11586215,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/20/2022","dateComplaintFiled":"04/30/2024","vin":"3C6UR5HJ7HG","components":"VEHICLE SPEED CONTROL,SERVICE BRAKES","summary":"ABS and traction control light came on intermittently at first, now they are constantly on. I have lost cruise control as a result.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11586216,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/15/2024","dateComplaintFiled":"04/30/2024","vin":"3C6UR5HJ7HG","components":"UNKNOWN OR OTHER","summary":"TPMS light came on and will not reset. As a result I have lost the ability to engage the 4x4 system. The front axle actuator is electrically controlled and will no longer engage.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11585698,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/20/2023","dateComplaintFiled":"04/28/2024","vin":"3C6UR5CJ3HG","components":"SERVICE BRAKES","summary":"Abs and traction control light flashing randomly and disabling cruise control while on.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11585110,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/05/2021","dateComplaintFiled":"04/25/2024","vin":"3C6UR5FL6HG","components":"SERVICE BRAKES","summary":"ABS and HCU have gone bad and parts are not available. Please help. This should be recalled, these parts have gone bad in many of the 2017 and 2018 ram trucks.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11583453,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/11/2023","dateComplaintFiled":"04/17/2024","vin":"3C6UR4CL9HG","components":"SERVICE BRAKES","summary":"Vehicle has less than 22000 miles. ABS controller replaced at 7000 miles then again at 14000 miles and is now needing to be replaced again.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11583697,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/11/2024","dateComplaintFiled":"04/17/2024","vin":"3C6UR5CL7HG","components":"ELECTRICAL SYSTEM,SERVICE BRAKES","summary":"We too our 2017 Dodge Ram 2500 to Lenoir City Chrysler Dodge on January 11, 2024 because the Antilock Brake System (ABS) and Traction Control warning lights were coming on. The truck was in the shop for about a week. We were told initially that the part (electronic control module) was on order. Then we were told that the part was under redevelopment and that they did not have a date for when the part would be available. We do not know if the truck is safe to drive or not so we have not been driving it. All we want is to purchase the part so we can use a truck the cost us $43,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11582846,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2022","dateComplaintFiled":"04/14/2024","vin":"3C6TR5HT1HG","components":"VEHICLE SPEED CONTROL,SERVICE BRAKES","summary":"Abs and tc light turn on ad off intermittently regardless of what mph driven. Constant audible warning sound. Dealer states known issues with abs system hydraulic contol unit with similar vehicles.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11581810,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/08/2024","dateComplaintFiled":"04/08/2024","vin":"3C6UR5HJ4HG","components":"SERVICE BRAKES","summary":"Abs traction control light on","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11580258,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/30/2023","dateComplaintFiled":"03/30/2024","vin":"3C6UR5DL7HG","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"The check electronic brake system light started coming on intermittently in October 2023. Dealer determined it was a faulty hydraulic control unit but it took three weeks to locate the part for a vehicle just over 24,000 MILES and based on other reports I consider myself lucky to have my truck repaired under four weeks. RAM was completely unapologetic and had me pay full price for the repair. I have no trust for the replaced part or RAM as a brand. Sold the truck, but I would not mind a refund for parts of questionable quality.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11579202,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/13/2024","dateComplaintFiled":"03/24/2024","vin":"3C6UR5LL8HG","components":"STRUCTURE","summary":"Vehicle: 2017 RAM 2500 6.7L Cummins purchased new in March 2018 with 300 miles on it from Phoenix, Arizona RAM dealership. Incident Date: [XXX]: The frame broke on both sides just behind the crew cab while traveling on a road at 5 mph. No rust present, no truck bed load. RAM dealership in Kingman, Arizona states on [XXX], through a diagnostic examination of this vehicle on behalf of my insurance company and me, they do not know why the frame broke. USAA Insurance Claim: Filed on [XXX] and denied coverage on [XXX]. Safety issue: 15 minutes earlier I had been traveling on the highway at 70 mph. The insurance adjuster made a statement that if the frame had broken while I was on the highway traveling at 70 mph, I would have died. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11578820,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/08/2023","dateComplaintFiled":"03/22/2024","vin":"3C6UR5PL6HG","components":"ELECTRICAL SYSTEM,SERVICE BRAKES","summary":"Traction control and ABS lights flicker on dash cluster. Possible ABS module failure. Parts on back order, I believe this is a safety hazard that needs to be corrected by a recall. This is a known issue that has yet to be resolved since 2017. That's unacceptable.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11578978,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/18/2023","dateComplaintFiled":"03/22/2024","vin":"3C6UR5DJ3HG","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING,SERVICE BRAKES","summary":"Service Antilock Brake System & Service Electronic Brake System on 2017 Ram 6.4 hemi","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11578630,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/10/2023","dateComplaintFiled":"03/21/2024","vin":"3C6UR5NJ3HG","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"ABS lights illuminated, Electronic stability control. ABS module has been replaced but did not fix issues. 1050.00 spent so far. This is a hazardous safety condition when driving if brakes are applied harshly. There are hundreds of complaints about this issue on these model trucks. My truck has 52000 miles on it.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11578751,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2023","dateComplaintFiled":"03/21/2024","vin":"3C6UR5FL3HG","components":"ELECTRICAL SYSTEM","summary":"The contact owns a 2017 Ram 2500. The contact stated that the Service Electronic Braking System warning message had appeared on the instrument panel. As a result, both the remote electrical start and the cruise control features failed to operate as needed. The dealer acknowledged the failure but informed the contact that the part needed to repair the failure was unavailable. Once the part became available, the contact was given an estimate for the repair. The manufacturer was also notified of the failure and agreed to cover for part of the repair; however, once the part became available, the manufacturer no longer offered any financial assistance. The vehicle had yet to be repaired. The failure mileage was approximately 52,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11578162,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2024","dateComplaintFiled":"03/18/2024","vin":"3C6UR5FL2HG","components":"SERVICE BRAKES","summary":"I bought my truck brand new in 2017. Two weeks ago my truck started intermittently flashing a brake warning as well as an audible alert. The screen says \u201cservice electronic braking system\u201d. Also, when this happens, it shuts off my cruise control. Worrying me as the braking system is CRITICAL for daily use.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11577495,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/14/2024","dateComplaintFiled":"03/15/2024","vin":"3C6UR4CL5HG","components":"POWER TRAIN,SERVICE BRAKES","summary":"Brakes","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11577358,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/03/2022","dateComplaintFiled":"03/14/2024","vin":"3C6UR4GL9HG","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"ABS service light continually comes on and service antilock brake system light comes on daily. This seems to be an ongoing problem with all 2017 ram 2500 trucks there should be a recall on this Since it\u2019s been a problem for 5 to 6 years","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11577473,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/14/2024","dateComplaintFiled":"03/14/2024","vin":"3C6UR5GL2HG","components":"ELECTRICAL SYSTEM,SERVICE BRAKES","summary":"Abs pump failure on a vehicle with 80k miles.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11576495,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/10/2024","dateComplaintFiled":"03/10/2024","vin":"3C6UR5CJ2HG","components":"SERVICE BRAKES","summary":"ABS brake system error ,brake module failure","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11576182,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2023","dateComplaintFiled":"03/08/2024","vin":"3C6UR5CJ1HG","components":"SERVICE BRAKES","summary":"A sensor in the ABS braking system went out. We attempted to get it fixed in September but were told the part was unavailable until February due to the fact that Ram was having to reengineer the part. We personally know 5 people who have had to replace this sensor. The service manager at the dealership told us that it was a very common problem. We have been driving for months with no ABS. Shouldn\u2019t this safety issue be a recall? If the sensor had to be reengineered, Ram obviously knows it\u2019s a problem.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11576235,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/08/2024","dateComplaintFiled":"03/08/2024","vin":"3C6UR5NL5HG","components":"STEERING,SERVICE BRAKES","summary":"CONTINUOUS ISSUES WITH ABS LIGHT AND TRACTION CONTROL LIGHT COMING ON, AND STEERING NOT TURNING LEFT AT TIMES.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11575330,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/05/2023","dateComplaintFiled":"03/04/2024","vin":"3C6UR5FJ7HG","components":"VEHICLE SPEED CONTROL","summary":"The ABS hcu fails intermittently causing a loss of traction control, cruise control. this is the second time i will have to replace the this unit. i had to first replace it at the end of 2021 and it failed a second time in october 2023.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11575392,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/04/2021","dateComplaintFiled":"03/04/2024","vin":"3C64R5FL3HG","components":"VEHICLE SPEED CONTROL,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"I own a 2017 Ram the electronic breaking system light kept coming on when I had about 34000 miles on it but I had it over the 3 year period for warranty. Paid dealership about $1200.00 to get it fixed. Again at about 45,000 miles it started it again. Checked with dealer said it would cost about $1400.00 to get corrected and they would have to wait for parts. I see a lot of others have had the same problem with that model. I feel as lot of others, this should be a recall item. Also cruise control want work when light is on. Ram is going to wait until someone has a wreck and a fatality before they do anything about this issue. Also there will be a class action suit against them and they will be plenty follow. Hope how soon Ram decides to honor this defective issue.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11574477,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/28/2024","dateComplaintFiled":"02/28/2024","vin":"3C6UR5DJ2HG","components":"SERVICE BRAKES","summary":"ABS and traction control lights come on.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11574522,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2022","dateComplaintFiled":"02/28/2024","vin":"3C6UR5CJ0HG","components":"UNKNOWN OR OTHER,SERVICE BRAKES","summary":"MULTIPLE repetitive ABS/HCU failures starting in 2022. Truck has for the most part been sitting since then due to unavailability of parts, reengineering of parts and now again lack of availability of parts. Should we have encountered an emergency braking situation we would could have experienced, increased stopping distance, loss of steering control and significantly reduced traction. This ABS/HCU also causes us to lose trailer brake controller and our truck is primarily for towing. Which is why ABS was mandated for all vehicles in 2011.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11573753,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/15/2024","dateComplaintFiled":"02/24/2024","vin":"3C6UR5FJ6HG","components":"SERVICE BRAKES","summary":"Intermittent service electronic brake system message/ABS system service required message on dashboard. Truck has less than 32,000 miles on it.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11573581,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/15/2024","dateComplaintFiled":"02/23/2024","vin":"3C6TR5DT7HG","components":"ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,SERVICE BRAKES","summary":"The ABS and Traction control lights began to flash and the alarm began to come on intermittently in 2021. I took the truck to the dealer for repairs because the ABS, Traction Control and Cruise Control were not working. The repair cost was $1,00.00 at my expense. The problem has recently returned and is going to need repaired at my expense again. The ABS system not working causes a safety concern with stopping the vehicle. This is a know issue with these vehicles as such I feel it should be the manufactures responsibility for repairs.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11572603,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2023","dateComplaintFiled":"02/18/2024","vin":"3C6UR5NL4HG","components":"SERVICE BRAKES","summary":"A Hydraulic Control Unit malfunction resulting in multiple warning lamps flashing on and off intermittently - including the ABS, the EBS, the Traction Control, and the Cruise Control.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11572101,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2024","dateComplaintFiled":"02/15/2024","vin":"3C6UR5JL2HG","components":"ENGINE","summary":"We bought our truck in August 2023. At the end of January 2024 a light came on saying we had 150 miles before the engine shut down to 5 mph. A week later we get a recall letter, and take it to a dealership, they fix the recall they said, but before we got home, the light came on again. They told us to drive it a few days and it might go off. It stayed on we took it back to dealership. The recall apparently says to reprogram the def system. That is not the problem. The dealership said they did their part. Carmax said they don\u2019t cover anything. We did buy an extended warranty. They came in an inspector looked at the truck and approved to only replace the def injector, one nut and a sensor. The problem that we face is that when they go to replace the deaf injector it possibly is going to damage the STR or SCR pipe no one will cover that. So we are now facing four to $8000 for repairs to a truck we just bought. we\u2019ve only had it four months. Someone should be liable. We are now without transportation, no way for my husband to get to work so we will probably end up losing his job and the truck and have to move all over a defective truck that was sold to us.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11571829,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/18/2023","dateComplaintFiled":"02/14/2024","vin":"3C6UR5CJ6HG","components":"SERVICE BRAKES, HYDRAULIC","summary":"The contact owns a 2017 Ram 2500. The contact stated that while driving at approximately 40 MPH, the ABS inadvertently activated while making a turn. The ABS warning light was illuminated. The vehicle was taken to the dealer, where the ABS pump was replaced; however, the failure recurred. The vehicle was taken back to the dealer, who determined that the electronic module needed to be replaced, but the part was on backorder. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 62,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11571508,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/08/2024","dateComplaintFiled":"02/12/2024","vin":"3C6TR5CJXHG","components":"SERVICE BRAKES","summary":"ABS and traction control lights keep turning on and off. Service anti lock brake system message appears then disappears.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11569890,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/06/2020","dateComplaintFiled":"02/05/2024","vin":"3C6UR5CL9HG","components":"ELECTRICAL SYSTEM,SERVICE BRAKES","summary":"My truck has a failure of the ABS system to include the cruise control. This failure has resulted in the brakes locking during slick conditions and the vehicle to slide. I was not going fast so there was not crash. My truck is showing a code coc0020-10 (ABS pumpmotor control-general failure). This failure was repaired (replaced the HCU) by the dealership on 10/06/2020 and this temporarily fixed this issue. In 2022 this issue started again, and I contacted the dealership and was referred to Ram customer support. Ram customer support told me that the HCU was under engineering review and the review should be completed by Aug 2023. At last check there has been no new part number to replace the defective parts. I feel this issue should be fixed with a mandatory recall.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11569896,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/12/2024","dateComplaintFiled":"02/05/2024","vin":"3C6UR5CL3HG","components":"SERVICE BRAKES","summary":"Service antilock break system warning lights for the second time now. Replaced abs control module and hydraulic control unit at 51000 miles now at 56000 they are bad again. 1400.00$ in less than a year to keep my breaks working as they should with no recall on parts","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11570055,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/20/2023","dateComplaintFiled":"02/05/2024","vin":"3C6UR5CJ5HG","components":"SERVICE BRAKES","summary":"Have had the service electronic braking system going off and on now for about 8 months now and have been waiting on a recall but that hasn't happened so here i am filing a complaint. My cruise and anti slip does not work while these warnings are on the dash.This defect could lead to the brake failure","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11570112,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/26/2023","dateComplaintFiled":"02/05/2024","vin":"3C6MR5AJ5HG","components":"ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,SERVICE BRAKES","summary":"ABS, electronic stability control and speed control not working. Code C0020-01 ABS Pump Motor Control.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11569852,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/12/2023","dateComplaintFiled":"02/04/2024","vin":"3C6UR5NL3HG","components":"SERVICE BRAKES","summary":"C0020-01 code. ABS pump. Truck only has 45,390 miles on it. Been replaced once under warranty and faulty again. Of course now out of warranty. Seems to be a common problem affecting over 400,000 trucks. Why is there no recall? RAM 2017","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11569533,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/02/2023","dateComplaintFiled":"02/02/2024","vin":"3C6UR5JL5HG","components":"ELECTRICAL SYSTEM,SERVICE BRAKES","summary":"ABS and traction control light. Continue to flash on and off cruise control will not work when light is on and traction control does not work. One light is on. I Heard there is a class action lawsuit in California trying to have my vehicle fixed. It continues to beep whenever I hit a bump or take a turn. Sometimes it's on. Sometimes it's off","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11568683,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/15/2024","dateComplaintFiled":"01/30/2024","vin":"3C6UR5PL4HG","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"C0020-01 code. ABS pump. Truck only has 35,390 miles on it. Been replaced once in 2020 under warranty and faulty again. Of course now out of warranty. Seems to be a common problem affecting over 400,000 trucks. Why is there no recall?","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11568870,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/02/2024","dateComplaintFiled":"01/30/2024","vin":"3C6UR5CL4HG","components":"ELECTRICAL SYSTEM,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"ABS and traction control light came on, when faults were pulled, active fault # C0020-01. After contacting dealer, Service department stated it is due to faulty ABS module and Hydraulic control unit in 2017 and 2018 models. Parts are on national back order with no available ETA.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11568522,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/24/2024","dateComplaintFiled":"01/29/2024","vin":"3C6UR5DJ3HG","components":"SERVICE BRAKES","summary":"ABS warning and traction control lights will stay on","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11568345,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/15/2024","dateComplaintFiled":"01/28/2024","vin":"3C6UR5PL4HG","components":"SERVICE BRAKES","summary":"ABS Traction control lights","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11568165,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2024","dateComplaintFiled":"01/27/2024","vin":"3C6UR5FL1HG","components":"SERVICE BRAKES","summary":"ABS light and traction control lights display, as well as flashing messages \u201cService ABS System\u201d and \u201cService Electronic Braking System\u201d when weather is wet or when I hit a bump or pothole in the road. Dealer states the ABS module and hydraulic control unit needs replaced and that the ABS system could lock up during emergency braking and suggested not driving. Parts are backordered until July 2024.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11567784,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/12/2024","dateComplaintFiled":"01/25/2024","vin":"3C6UR5CJ2HG","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"Fault: \"Service Anti-Lock Brake System\" warning light appears intermittently Fault Code: C0020-01 ABS Pump Motor Control General Electric Failure - The above problem resulted in unexpected loss of ABS brake control, loss of Traction control and 4-wheel drive during hazardous driving conditions where these features are highly required, causing us to narrowly avoid pedestrians and other nearby vehicles. - We have discovered multiple complaints of this mechanical error with vehicles of the same model, year and make. Pressure to have the manufacture recall vehicles with this problem has been enacted with no resolution to date. See RAM Technical Service Bulletin #S2005000004","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11567560,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/09/2024","dateComplaintFiled":"01/24/2024","vin":"3C6UR5MJ1HG","components":"ELECTRICAL SYSTEM,SERVICE BRAKES","summary":"Picked up my truck from the dealership and my ABS, and traction control light came on, and i lost my abs function and traction control. The my dash started flickering and it would go in and out. Now my heat also has stopped working. Truck is saying service abs system, service electronic braking, service rear park sensor. I do not feel safe in this vehicle as i did my research and see how many vehicles have been affected, i cannot believe Ram has not done a recall as with out my abs i almost slid off the road as it was icy out that day and i was unaware my abs would just stop like that.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11567561,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/25/2023","dateComplaintFiled":"01/24/2024","vin":"3C6UR5HJ6HG","components":"SERVICE BRAKES","summary":"My abs module has a fault code on my dash with the light staying on. I went to my dealership to get the part replaced for my safety and after ordering one and paying for it in December 2023 they are now finding out their is none available and will not be available to order until June 2024 ,with no guarantee they will be available then What is one to do under these circumstances the is something the company needs to address NOW!!! Not whenever they feel like it. From what I\u2019ve read online this seems to be a major problem that many people that own these vehicles are dealing with Hopefully you help me with this situation Thanks [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11566991,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/17/2024","dateComplaintFiled":"01/22/2024","vin":"3C6UR5DJ7HG","components":"STEERING,SERVICE BRAKES","summary":"During a snow storm, ABS and traction control lamps came on. The truck would not come to a controlled stop. After much sliding and skidding it came to a stop by hitting a snow abatement and curb line.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11566701,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/19/2024","dateComplaintFiled":"01/20/2024","vin":"3C6UR5JL2HG","components":"UNKNOWN OR OTHER","summary":"Def exhaust system came on and says I have 120 miles left before it shuts down. I just bought it at the end of August with only 75000 miles on it","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11566608,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/20/2021","dateComplaintFiled":"01/19/2024","vin":"3C6UR5NL8HG","components":"SERVICE BRAKES","summary":"On approximately 7/20/2021 service anti lock brakes and service traction control warning lights and beeper were activated. The warranty had just expired due to date not mileage. Upon investigating on line I found this was a wide spread problem with no recall at this time. The fix is to replace antilock brake pump at a cost of 800 to 1,500 $. Dodge could not tell me if the part was upgraded or they are installing a newer version. They also would require a 250.00 scan after I supplied them a code on my scanner that identifies the same problem and a code. Now the warning lights go on and off on rough roads but mostly stays lit. I don\u2019t know how much of a safety issue this is but apparently I don\u2019t have traction control when the light is lit. As of a couple months ago the parts were not available.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11565889,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/20/2023","dateComplaintFiled":"01/16/2024","vin":"3C6UR5NJXHG","components":"VEHICLE SPEED CONTROL,SERVICE BRAKES","summary":"ABS light goes on and off. C0020-01-ABS code internal failure. Cruise control goes in and out when code comes on. Brake pedal inconsistent.No parts available to fix this concern.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11565359,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/13/2024","dateComplaintFiled":"01/13/2024","vin":"3C6UR5DL9HG","components":"SERVICE BRAKES","summary":"I have an ABS light on and a traction control light. I understand this is a problem with 2017 Ram 2500 and the 2018 Ram 2500. It is my understanding from the dealer it will cost over $1,000.00 for the repair so that my brakes will work properly. Vehicle has less than 87,000 miles on it. I feel this should be brought to your attention. This is a safety issue for all affected vehicles. Ram knows about the issue and has failed to address the problem. I feel this should be corrected immediately. This is a safety issue for the motoring public.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11565090,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/11/2024","dateComplaintFiled":"01/12/2024","vin":"3C6UR5DL9HG","components":"SERVICE BRAKES","summary":"I keep getting the ABS/Traction control warning lights and aural dinging warning on my 2017 Diesel Ram 2500. I pull a 10,000 LB trailer and without this feature, this is a hazard and danger to me, my occupants in my truck and other motorists on the highway. I do 95% of my driving in the mountains so it is a very crucial, critical and dangerous situation when I don't have ABS operating. If there is ever an accident, Dodge is open to a law suit because there hasn't been a recall on this. I've read several other owners of this vehicle with the same issue. Please have Dodge company do a recall for everyone's safety.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11565128,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/12/2024","dateComplaintFiled":"01/12/2024","vin":"3C6UR5ML2HG","components":"SERVICE BRAKES","summary":"The ABS brake system has failed and been replaced 3 times now and it is bad again. It needs to be recalled. The truck only has 53,000 miles","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11564765,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/04/2024","dateComplaintFiled":"01/10/2024","vin":"3C6UR5PLXHG","components":"SERVICE BRAKES","summary":"Electronic braking systems and abs needs to be serviced. I have repaired this issue 3 times already from the dealership. It has popped up again","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11564355,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/24/2023","dateComplaintFiled":"01/09/2024","vin":"3C6UR5NL5HG","components":"ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,SERVICE BRAKES","summary":"ABS, Electronic control system malfunction. Constantly failing causing safety to driving.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11564512,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/12/2019","dateComplaintFiled":"01/09/2024","vin":"3C6UR5FL1HG","components":"SERVICE BRAKES","summary":"Getting code 2200 every time you hit a bump and sometimes it does it on its own and and traction light come on and a message saying service anti lock brakes looked on internet and several people having this issue some even paid the dealer to do the repairs and a short time later started doing it again","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11563534,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/02/2024","dateComplaintFiled":"01/04/2024","vin":"3C6UR5GL5HG","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"My braking ABS HCU has failed 4 times in 6 years. At 4495, 10,058, 15,198, and 20,052 miles (last week.) Included is the paperwork associated with those failures that renders the ABS, and potentially the entire braking system into a failure mode. As noted in the paperwork, it happens about every 5,000 miles. Warning lights appear and dinging go off stating the ABS system needs serviced. At times its intermittent and other times it stays on. My research has found this is a very well noted problem with the 2017 and 2018 Dodge Ram trucks. In addition, there is a safety class action suit in California. Last date it occurred is noted below. I have all the repair data available electronically. However there must be a glitch in your system. When I hit the upload button it does not allow for an upload. Would be more than happy to provide.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11563587,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2023","dateComplaintFiled":"01/04/2024","vin":"3C6UR5GJ2HG","components":"SERVICE BRAKES","summary":"I have been getting the \"service electronic braking system\" warning light, and when I brought the vehicle to the dealership for repairs back in November I was told that the parts needed to fix this known issue are backordered for many months. Checked again today and was told probably not available until July at the earliest. Upon researching this issue, I learned that this failure is common to 2017 Ram 2500 trucks. I need to haul some heavy loads with a trailer, and am concerned that this failure of the braking system is putting me at risk for an accident.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11563229,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2022","dateComplaintFiled":"01/03/2024","vin":"3C6UR5DL7HG","components":"SERVICE BRAKES","summary":"HCU and ABS module have failed multiple times. The first time was repaired under warranty, the second failure there is a part backorder and I could not get it replaced. My truck is now out of warranty and the manufacturer is now pushing part availability put to Feb 2024. This is clearly defective equipment but the manufacturer will not address if and will not order recalls and replacement.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11563331,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/29/2023","dateComplaintFiled":"01/03/2024","vin":"3C6TR4HT3HG","components":"SERVICE BRAKES","summary":"I bought the truck new in 2017. in July of 2019 I got a Traction control ABS warning light. I took it to the dealer and they told me that the HCU system needed replaced. They performed the repair under warranty. In July of 2021 I got the same warning and again took the vehicle to the dealer and they told me I had to have the repair performed again. Once again they performed the same repair, after some resistance on their part. Now in Nov of 2023, I am having the same warning light and they will not repair the problem now with out substantial repair cost. I feel like there is some sort of a safety issue going on with this brake system and it needs to be looked into.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11563338,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2023","dateComplaintFiled":"01/03/2024","vin":"3C6UR5CL4HG","components":"UNKNOWN OR OTHER,SERVICE BRAKES","summary":"I purchased my 2017 Ram 2500 truck new in October of 2017 from Champion Dodge in Gulfport, MS. Since then, I have been experiencing a reoccurring problem with the truck's ABS braking system. I have had the truck in the shop repairs on this ABS system five times since I have owned the truck. The first two repairs were covered under warranty, the next two visits I had to pay for, and the fifth visit, I was told they can't repair the truck and parts would not be available until maybe April of 2024. The trucks ABS braking system warning lights continuously flash and alarm making the truck almost unusable. I am also not sure if the truck is even safe to drive with this system malfunctioning. I feel this has to be a recall or something. I feel that Dodge/Ram should repair this truck at no cost to me. I will try to add all documentation to this submission. Any assistance you can proved me would be appreciated.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11562938,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/22/2023","dateComplaintFiled":"01/01/2024","vin":"3C6UR5FL4HG","components":"ELECTRICAL SYSTEM,SERVICE BRAKES","summary":"Vehicle has about 60,000 miles. Has started intermittent service electronic brake and service abs warning. Noticed alot of information online that this is happening more than a normal rate of failure. I believe where this is being looked into...hoping for a speedy response. Thank You!","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11562539,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2022","dateComplaintFiled":"12/29/2023","vin":"3C6UR5NL9HG","components":"SERVICE BRAKES","summary":"The abs module started throwing a code and had to be replaced in 2022 which cost me around 900.00 dollars and the same module has malfunctioned again in 2023. This seems to be a very common problem with 2017 and 2018 ram 2500 trucks. This module should be recalled for parts and labor.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11562232,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/05/2022","dateComplaintFiled":"12/28/2023","vin":"3C6UR5CL6HG","components":"SERVICE BRAKES","summary":"ABS and Traction Control warning. Cruise control will not work either. This started at 25K miles, but the truck was out of warranty because of time. I purchased an ABS Module from Ram and installed it Dec 27, 2023 and I will have to take it to the dealer to program it.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11562040,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/13/2022","dateComplaintFiled":"12/27/2023","vin":"3C6UR5FL1HG","components":"VEHICLE SPEED CONTROL,SERVICE BRAKES","summary":"No ABS function. Cruise control inoperative. Codes set for ABS module and ABS pump failure.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11561675,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/24/2023","dateComplaintFiled":"12/24/2023","vin":"3C6UR5KL7HG","components":"SERVICE BRAKES","summary":"my truck has 130,000 miles on it currently. At approximately 37,000 miles the ABS and Stability systems stopped working due to a faulty Hydraulic pump. I paid $800 to have the pump and control module replaced at the dealership. The brakes worked normally for approximately 20,000 miles. Around 60,000 miles the ABS and Stability systems stopped working again with the same fault codes as before. The pump has failed again due to a stuck brush in the motor. repair parts are not available and I've been forced to continue driving my vehicle with reduced braking and handling performance for the last 90,000 miles. The manufacture needs to get it together and produce parts that will not fail and they need to be replaced at their cost.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11561618,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2023","dateComplaintFiled":"12/23/2023","vin":"3C6TR5DT0HG","components":"ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,SERVICE BRAKES","summary":"A Hydraulic Control Unit malfunction resulting in multiple warning lamps flashing on and off intermittently - including the ABS, the EBS, the Traction Control, and the Cruise Control. This is apparently a known issue with this model year truck and is inclusive of a class action lawsuit, yet there has been no recall. This failure results in unpredictable breaking and/or the ability to break and operate, especially in slippery conditions. This replacement repair is estimated at $1,100-1,300 on top of incredible uneasiness to operate the vehicle.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11561209,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/25/2022","dateComplaintFiled":"12/20/2023","vin":"3C6UR5DL8HG","components":"SERVICE BRAKES, HYDRAULIC","summary":"I concern about the abs control unit is not in the recalls section. I have 2017 ram 2500 cummin and I can't find this particular piece. look like this have the be in recall safety. I'm being with this problem about a year already and is always showing in my dash light all the time. this for sure is a recall problem","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"},{"type":"Vehicle","productYear":"9999","productMake":"TBD","productModel":"TBD","manufacturer":"ODI Demo Co"}]},{"odiNumber":11560939,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/20/2023","dateComplaintFiled":"12/19/2023","vin":"3C6UR5CL0HG","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"ABS/and Traction Control lights flash on and off intermittently. Cruise Control doesnt always work.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11560706,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/17/2023","dateComplaintFiled":"12/18/2023","vin":"3C6UR5FJ1HG","components":"ELECTRICAL SYSTEM,BACK OVER PREVENTION","summary":"Digital instrument cluster has stopped working.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11560790,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/19/2023","dateComplaintFiled":"12/18/2023","vin":"3C6UR5HL0HG","components":"VEHICLE SPEED CONTROL,SERVICE BRAKES","summary":"This has been going on since May of 2022 Every time I start my truck I get a warning that my ABS is not working and that my electronic braking needs to be serviced. While these lights are active, I have no ABS, traction control, or cruise control. After about 10 to 15 minutes of driving, the warnings go out. The lights sometimes will stay off for twenty to thirty minutes, but normally flash on between off and on at random intervals. I also noticed that I immediately loose ASB and traction control during emergency braking. The lack of ABS has recently caused me to lock up the wheels on wet concrete while towing a camper as a car cut me off to exit the highway. The lock-up caused the trailer to jack-knife, and nearly roll over an embankment. I","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11560513,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2023","dateComplaintFiled":"12/17/2023","vin":"3C6UR5DL6HG","components":"ELECTRICAL SYSTEM,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"Anti-lock break system malfunctioning. This module has already been replaced once in 2021 by a dealership. Now the module is malfunctioning again and needs to be replaced. This affects the trucks traction control system and cruise control. Meaning the vehicle will slide during winter/rainy weather. There are to warning lights that come on on the dash warning you that this system is malfunctioning.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11560384,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/15/2023","dateComplaintFiled":"12/15/2023","vin":"3C6UR5CJ1HG","components":"SERVICE BRAKES","summary":"Abs lights keep coming on and going off while driving. New abs pump and module. Dealer says just put another one on at 1500 a time or more. Countless other people are having same issue","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11558951,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/15/2023","dateComplaintFiled":"12/07/2023","vin":"3C6UR5GL0HG","components":"SERVICE BRAKES","summary":"RAM has 18,000+ REAL miles on odometer when ABS / TRACTION CONTROL warning lights came on. Which means no ABS nor Traction assist. Research tells me this is a VERY common problem on several years of RAM trucks. Parts (like ABS modul ) are nearly impossible to get and many replacements have failed thereafter. This is a serious issue affecting many RAM trucks. This is obviously a design / manufacturing issue with this ABS system. No ABS on vehicles made to safely carry loads is lethality looking for a place to happen. The vehicle has been looked at by multiple mechanics and any obvious issues were not observed. Wiring connections were in pristine condition. This vehicle has never been used off road nor in snow / icy conditions. This is absolutely a safety defect that does not even offer OEM replacement parts and when gotten, those gotten fail again!","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11559043,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/15/2022","dateComplaintFiled":"12/07/2023","vin":"3C6UR5DL1HG","components":"SERVICE BRAKES","summary":"ABS Module needs replaced and the part is unavailable. ABS/Traction Control lights are now on all the time. Previously they came on and off and truck made a dinging noise.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11558869,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/22/2022","dateComplaintFiled":"12/06/2023","vin":"3C6UR5FL4HG","components":"SERVICE BRAKES","summary":"Abs and traction control light constantly coming on and off as well as an audible warning . This is causing the traction control to turn off and disable the abs brake function.. code in computer is saying module issue. Known problem on this vehicle model.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11558538,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/05/2023","dateComplaintFiled":"12/05/2023","vin":"3C6UR5FJ1HG","components":"ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL","summary":"The contact owns a 2017 Ram 2500. The contact stated while driving 70 MPH with the Adaptive Cruise Control engaged, the contact depressed the accelerator pedal to overtake another vehicle; however, after overtaking the other vehicle, the vehicle continued to accelerate independently. The contact depressed the brake pedal; however, the vehicle decelerated temporarily and continued to accelerate independently. The contact pulled to the side of the road. The contact turned off and restarted the vehicle, and the vehicle responded as needed. The contact stated that the failure reoccurred while driving. The contact related the failure to NHTSA Campaign Number: 18V332000 (Electrical System, Vehicle Speed Control). The vehicle was taken to the dealer for the recall repair; however, the dealer informed the contact that the recall repair was previously performed on the vehicle. The dealer informed the contact that a fee would be charged for the repair. The vehicle was not repaired. The manufacturer was contacted but did not provide any assistance. The failure mileage was approximately 140,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11558386,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/02/2023","dateComplaintFiled":"12/04/2023","vin":"3C6UR5NL2HG","components":"ELECTRICAL SYSTEM,SERVICE BRAKES","summary":"ABS breaking failure/warning on an intermittent but ongoing basis. Specifically, repeated failures of anti-lock brake modulator valve that causes ABS system to not function properly. Sometimes the ABS warning light flashes on and off, sometimes it stays on for weeks. RAM knows about the problem with part number 68143491AA. They replaced it for me once on 3/1/2022 at 50,650 miles but put in the exact same failing part. It started to fail again September 2, 2023. I had it diagnosed 11/21/2023 (as soon as I could get it in). It's the exact same issue. These vehicles are hazardous to drive. They have a replacement part now 68143491AB, but they refuse to pay for the repair leaving customers to to afford the expensive repair, drive the vehicles in an unsafe condition, or not use the vehicle at all.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11558198,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/06/2023","dateComplaintFiled":"12/03/2023","vin":"3C6UR5DL9HG","components":"TIRES","summary":"While traveling westbound on I-64 at highway speed (~65 MPH), I experienced a complete tire failure of the driver's side front fire. It was first experienced as severe front-end vibration that made control of the vehicle difficult; there were no warnings or other indications of imminent failure. Fortunately, I was able to get the vehicle to the roadway's shoulder without injury or accident. Upon exiting the vehicle, I noticed that the left front tire was flat, and a portion of the tire's tread was protruding above the surface of the tire. Because of vehicle's location/proximity to the interstate, both vehicle occupants were at risk of serious injury if a crash were to occur; the vehicle was also a hazard to passing traffic. Minimizing some risks, we were assisted on scene by the Virginia State Police as well as a VDOT Motorist Assist vehicle until the vehicle was able to be towed away. Tire information: COOPER Discoverer AT3 285/60/20 purchased on 10 July 2021 Mileage at time of installation 56,707, mileage at time of failure 78,622 total miles on tire: 21,915 Tire is available for inspection","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"},{"type":"Tire","productYear":"9999","productMake":"COOPER","productModel":"DISCOVERER AT3 XLT","size":"285/60R20","manufacturer":"Cooper Tire & Rubber Co."}]},{"odiNumber":11557732,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/30/2023","dateComplaintFiled":"11/30/2023","vin":"3C6UR5DL9HG","components":"ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,SERVICE BRAKES","summary":"ABS module and HCU. Very hard to stop and kicks off cruise control all of a sudden. It was replaced 1 year ago less than 7000 miles and it went out again","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11556948,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/22/2023","dateComplaintFiled":"11/27/2023","vin":"3C6UR5CL0HG","components":"VEHICLE SPEED CONTROL,SERVICE BRAKES","summary":"Abs warning lights going crazy kicks cruise control off and traction control and 4x4 stop working Constantly dinging and flashing don\u2019t know if brakes will work or not","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11556740,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/25/2023","dateComplaintFiled":"11/25/2023","vin":"3C6UR5HL6HG","components":"SERVICE BRAKES","summary":"ABS brake system","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11556613,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/12/2023","dateComplaintFiled":"11/24/2023","vin":"3C6UR5HL0HG","components":"SERVICE BRAKES","summary":"ABS and Traction control warning lights with audible warning repeatedly coming on and then going off. Have no way of knowing when this will happen. It appears to be a common problem with similar vehicles. With poor results from dealer repairs. I am concerned about the safety and reliability of brakes.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11556594,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/15/2023","dateComplaintFiled":"11/23/2023","vin":"3C6UR5FL4HG","components":"UNKNOWN OR OTHER,SERVICE BRAKES","summary":"Abs and traction Control keeps going off and on showing service brake system.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11556397,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/20/2023","dateComplaintFiled":"11/22/2023","vin":"3C6UR5NL7HG","components":"SERVICE BRAKES","summary":"ABS and HCU module system is defective. ABS and HCU systems randomly shutdown causing loss of ABS braking, traction control and cruise control. Ram dealership has already replaced these twice on my Ram 2500, service dates 12/19 and 6/22. Now it is required a third time with less than 49K miles. The ABS and HCU modules on 2017 Ram 2500 trucks are lemons.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11555770,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/18/2023","dateComplaintFiled":"11/18/2023","vin":"3C6UR5GL1HG","components":"VEHICLE SPEED CONTROL,SERVICE BRAKES","summary":"This started in May 2023, warning lights \"Service Electronic Braking System\", \"Service Anti-Lock Brakes\". It is an intermittent issue, cannot duplicate. Appears at random, with Cruise control on,, if the issue message appears the cruise control disables. This can go on for several minutes, then all of a sudden stop. Could resume minutes later. Again Random. Don't rely on your anti-lock brakes, not reliable, or vote of confidence. As of today's writing 11/18/23, appears to becoming worse. I believe eventually I will note have a braking system whatsoever. Unfortunately I don't trust my dealer, or any dealer at this point for a consensus.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11555575,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/16/2023","dateComplaintFiled":"11/17/2023","vin":"3C6UR5DL1HG","components":"ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,SERVICE BRAKES","summary":"Abs pump failure intermittent loss of braking system and traction","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11555576,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/18/2023","dateComplaintFiled":"11/17/2023","vin":"3C6UR5DL0HG","components":"ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,SERVICE BRAKES","summary":"The ABS module/HCU is faulty just like thousands of others who are reporting this same issue. Tested with an expensive scan tool by a certified mechanic AND the local dodge dealership in Greenwood SC. Dealership doesn't have the parts to fix it and can't tell me when parts will be available. The warning lights on the dash come and go but are on 75% of the time. This is EXTREMELY dangerous because when the lights come on it kicks the cruise control off suddenly. VERY unsafe on the interstate in traffic doing 85MPH. I'm surprised myself or no one else has been killed due to this.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11555626,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/03/2023","dateComplaintFiled":"11/17/2023","vin":"3C6UR5DL7HG","components":"SERVICE BRAKES","summary":"ABS failure","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11555262,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2022","dateComplaintFiled":"11/15/2023","vin":"3C6UR5PL2HG","components":"SERVICE BRAKES","summary":"The ABS system on my truck is flashing in and out causing loss of cruise control and possible brake failure. I have researched on line and found that this is an ongoing problem for this year model.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11555148,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/02/2023","dateComplaintFiled":"11/14/2023","vin":"3C6UR5FL9HG","components":"ENGINE","summary":"Failed part is the turbo actuator. I was towing an approximately 6000lb trailer when the turbo actuator failed. I lost both boost to control power and loss of the exhaust brake. I was driving in an area of steep inclines and declines, loss of the exhaust brake is the safety issue. The actuator issue caused the check engine light to come on and codes were thrown regarding the failed actuator.There were no codes or any advanced warning of the failed actuator. The codes came up when the actuator failed, no exhaust braking while driving down the mountain. I have replaced the actuator and the vehicle is now running fine with adequate acceleration and the exhaust break also works.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11554915,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/11/2023","dateComplaintFiled":"11/13/2023","vin":"3C6UR5DJ0HG","components":"SERVICE BRAKES","summary":"Service Electronic Braking and Service ABS intermittently flashing on and off. Especially during rain or humid climates.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11554494,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/04/2023","dateComplaintFiled":"11/10/2023","vin":"3C6UR5FL8HG","components":"POWER TRAIN,SERVICE BRAKES","summary":"HCU light cone on the dash and code in the ecu. No damage to vehicle to cause this issue. This is a concern that the ABS system will not work when needed. Dealer says there is a lot of issues with this unit.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11554136,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/05/2023","dateComplaintFiled":"11/08/2023","vin":"3C6UR5DL9HG","components":"SERVICE BRAKES, HYDRAULIC","summary":"The contact owns a 2017 Ram 2500. The contact stated while starting the vehicle, the ABS warning light illuminated. Additionally, the contact stated that while driving 30 MPH and hauling a camping trailer, he depressed the brake pedal to make a turn, but the vehicle failed to respond. The contact stated that he made the turn and engaged the electronic parking brake to stop the vehicle. The contact was able to continue driving and used the electronic parking brake to stop the vehicle as needed. The vehicle was taken to the dealer, where it was diagnosed that the brake master cylinder had detached from the hydro boost. The dealer informed the contact that both parts needed to be replaced. The vehicle was repaired; however, the contact stated that while driving, the front brakes locked up. The vehicle was taken back to the dealer, where it was being diagnosed with the remote assistance of Chrysler engineers. The vehicle was not repaired. The contact related the failure to NHTSA Action Number: PE22012 (Service Brakes, Hydraulic). The failure mileage was approximately 62,400.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11554021,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2023","dateComplaintFiled":"11/07/2023","vin":"3C6UR5CLXHG","components":"STEERING","summary":"The contact owns a 2017 Ram 2500. The contact stated while driving at undisclosed speeds, the vehicle was not aligned. The steering wheel was upside down. There were no warning lights illuminated. The vehicle was taken to an independent mechanic, who stated they would have to break the welds. The mechanic declined to repair the vehicle. The contact called the local dealer, who stated that they would break the welds and reweld the drag link. The vehicle was not repaired. The manufacturer was contacted, who opened a case and informed her the coverage had expired. The failure mileage was approximately 60,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11553772,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/20/2023","dateComplaintFiled":"11/06/2023","vin":"3C6UR5NJ3HG","components":"ELECTRICAL SYSTEM,SERVICE BRAKES","summary":"ABS control module pump/Hydraulic control module. 49000 miles. ABS lights/Service Electronic braking. No parts available for repair. On indefinite back order from Mopar. This problem needs to be solved. Thanks","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11553517,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/17/2023","dateComplaintFiled":"11/04/2023","vin":"3C6UR5NL1HG","components":"ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,SERVICE BRAKES","summary":"Problem #1- I had to replace the ABS module and HCU on this truck at about 10k miles. (this was completed under warranty). Then at 50k miles truck was diagnosed with the same problem. I had to pay out of pocket for this repair. I ordered these parts from the dealer in November 2021, and they did not get me in until August 19, 2023. I had to pay ($1152.33). This is very dangerous when it has this error it causes the service sabitrac and service abs pop up on the display nonstop with no way to clear it. It also chimes every time. it is very distracting. while these service lights are on, I had no cruise control or traction control. Problem # 2 Transmission over drive failed. I had to replace transmission and transfer case. This makes for an unsafe vehicle that could leave me stranded on the side of the road. this repair cost me ($7,500). Failed at 67,675 miles. Problem # 3 turbo actuator failed and had to replace at 68,565 miles this cost me ($1750). this is an extended warranty on the 2015 model year pickups. Should be all across the board for all trucks using the same design/parts. In total on just repairs under 70k miles I have been forced to spend ($10,402.33). This truck is not road safe at all and I should be reimbursed for all my money I had to spend. At the bare minimum i should be compensated for all my down time plus repairs.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11553450,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/20/2023","dateComplaintFiled":"11/03/2023","vin":"3C6UR5CL5HG","components":"ELECTRICAL SYSTEM,SERVICE BRAKES","summary":"The abs HCU has failed for the second time. This happened at 37,000 miles and has happened again at 61,000 miles. Factory mopar parts were installed after the first failure. Now parts are unavailable. I have no abs, traction control or cruise control.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11552786,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/23/2023","dateComplaintFiled":"10/31/2023","vin":"3C6UR5CJXHG","components":"SERVICE BRAKES, HYDRAULIC,TIRES,FORWARD COLLISION AVOIDANCE","summary":"The contact owns a 2017 Ram 2500. The contact stated that on several occasions while driving at various speeds, the ABS, traction control, TPMS, and Forward Collision Avoidance warning lights illuminated. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 117,000. The contact stated Fiat/Chrysler/Ram Trucks is going to replace the hydraulic ABS module free of charge.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11552932,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/31/2023","dateComplaintFiled":"10/31/2023","vin":"3C6UR5GL0HG","components":"VEHICLE SPEED CONTROL,SERVICE BRAKES","summary":"The anti-lock and traction control light and service light came on shortly after purchase, this happened while towing a 10,000lb camper in the N. GA mountains. this was a challenging situation with that much weight pushing the truck and the brakes weren't working properly. After getting a code reader, I found out the HCU has been listed as a service problem. You try to find the part and there is a hold on releasing the part because the manufacture is having problems with the updated part, and they don't even offer the original part because of the defect on the original part, (part # 68143491AA) The replacement part is (68143491AB). Thankfully I grew up driving vehicles without modern ABS , If my wife would have been driving, or an inexperienced driver, this could have ended in a very, very bad situation. Why isn't there a safety recall on this vehicle? Why should the consumer have to pay for a KNOWN SAFETY ISSUE. just look at the posts on the internet. Even worse, you can't get the part to fix, every dealer that has the part listed says the part will not be released until February, and not until April for the public. ( but the website says they are in stock) You call to verify that the part is on hand and they said not until spring.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11552615,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/12/2022","dateComplaintFiled":"10/30/2023","vin":"3C6UR5KL8HG","components":"ELECTRICAL SYSTEM,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"The HCU/ABS system in my truck is acting up and intermittent. Causing ABS to not work and making beeping noises on and off while driving. Also causes the cruise control to not work.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11552466,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/18/2023","dateComplaintFiled":"10/29/2023","vin":"3C6UR5FL6HG","components":"SERVICE BRAKES","summary":"I have had Abs alarm going off on my truck for 3 months. The dealerships claim there is a nationwide back order on the ABS pump motor control part to fix the problem . They have told me the first shipment is expected in Feb 2024. This is unacceptable. This is a safety feature that is faulty. Also , unacceptable. Please advise why this is not being addressed and I cannot afford to park my vehicle until February 2024 and even then they claim they don\u2019t know how many will be sent to them on that shipment. I have paid a mechanic on my own to try and clean up the wires and components but this didn\u2019t fix it. What can I do about this?","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11552297,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2023","dateComplaintFiled":"10/27/2023","vin":"3C6UR5DL0HG","components":"SERVICE BRAKES, HYDRAULIC","summary":"The contact owns a 2017 Ram 2500. The contact stated that while driving at an undisclosed speed, the ABS warning light and the traction control warning light intermittently illuminated. The vehicle was taken to the dealer where it was diagnosed that the hydraulic control unit had failed and needed to be replaced. The vehicle was repaired; however, the failure recurred. The vehicle was taken to an independent mechanic where it was diagnosed that the HCU had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that he was responsible for parts and labor. The failure mileage was approximately 46,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11552109,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2022","dateComplaintFiled":"10/26/2023","vin":"3C6UR5ML8HG","components":"SERVICE BRAKES","summary":"ABS System failure. I ha e been trying since 10/2022 to get repaired from several dealerships. None in Central Florida ha e been able to get the parts to fix.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11551892,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/10/2021","dateComplaintFiled":"10/25/2023","vin":"3C6UR5CL5HG","components":"POWER TRAIN,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"The Abs module and hydraulic control unit have been out on my truck for a year and a half. No abs, no cruise control, no back up camera and no 4wd. Ram has discontinued the parts with nothing to replace them.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11551406,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2023","dateComplaintFiled":"10/23/2023","vin":"3C6UR5DL2HG","components":"SERVICE BRAKES","summary":"ABS AND TRACTION CONTROL ALARMS GOES ON AND OFF. ONLY STARTED AFTER DODGE PERFORMED THE RECALL","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11550790,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/25/2023","dateComplaintFiled":"10/19/2023","vin":"3C6UR5CJ2HG","components":"ELECTRICAL SYSTEM,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"The service light for a electronic Brake System as well as the light for Electronic ABS system started blinking on and off numerous times. I called the dealer to make an appointment and had to wait 2 months to get it in for service. When I got it in for service they told me the issue. They said it will be covered under my extended warranty. However, the part is in Engineering hold and is not available for ordering untill February 22, 2024. I need my truck. Can't wait 5 months for it to be ordered and shipped. That is if they release for orders in the 21st. Now my truck is setting in the dealer back lot, unsafe to drive they have told me. This all started while driving. Fortunately I didn't have an accident or and incident before getting it to the dealership.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11550642,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/10/2023","dateComplaintFiled":"10/18/2023","vin":"3C6UR5HJ8HG","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"ABS and Traction Control lights and bells and alarms going off saying need to Service Right Away. Called dealer and told not to drive truck till fixed. but the parts are and have been on back order for over a year because there are so many trucks with this issue and its going to cost me close to $2,000. to get this issue fixed. Its a faulty item not of my doing. Needs to be a recall on this issue. In the mean time I am with out a truck.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11550230,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2021","dateComplaintFiled":"10/16/2023","vin":"3C6UR5FL2HG","components":"VEHICLE SPEED CONTROL,SERVICE BRAKES","summary":"This is an ongoing problem and it appears to be affecting other owners of this vehicle as well. The code is C0020-001. The ABS/Traction control light comes on - a message to service the Anti-Lock braking system comes on - and the cruise control does not work. This happens intermittently sometimes 20 times in a minute, sometimes it's 20 times a day and sometimes I can go 2 or 3 days without it coming on at all. It's very frustrating and unnerving as the cruise control just drops out while you're driving which is not safe. The ABS also does not function with this issue. This issue needs to be addressed. Additionally there is a parts shortage for this repair most obviously because the parts are in short supply with everyone needing to make this repair. There are countless other people who are having this issue besides myself. Please issue a recall. This is not safe.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11549664,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/06/2023","dateComplaintFiled":"10/12/2023","vin":"3C6UR5PJXHG","components":"POWER TRAIN","summary":"transmission stopped working at 51,000 miles on it. Truck goes into drive but will not move.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11549226,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/06/2023","dateComplaintFiled":"10/10/2023","vin":"3C6UR5CL3HG","components":"VEHICLE SPEED CONTROL,SERVICE BRAKES","summary":"The ABS and traction control light are coming on and off and malfunctioning with a dinging bell alert. With a message that says service antilock brakes soon. On wet roads the steering seems off and brakes lock up. Very unsafe, The Ram dealer said the parts to fix are under engineering review and not available until February 2024. My truck is a 2017 Ram 2500 with19,850 miles. I bought the truck new","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11549060,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/05/2023","dateComplaintFiled":"10/09/2023","vin":"3C6UR5CL7HG","components":"SERVICE BRAKES","summary":"Message reads: Service Antilock Brake System. Traction control and ABS light stay on along with chime. Traction control failure and failure of the antilock braking system.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11548901,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/05/2023","dateComplaintFiled":"10/08/2023","vin":"3C6UR5CL9HG","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"ABS light on and antiskid light came on and the bell is ringing and the cruise control not working when on","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11548764,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/04/2023","dateComplaintFiled":"10/06/2023","vin":"3C6UR5CL6HG","components":"SERVICE BRAKES","summary":"This is the 3rd time since i have got my truck that the abs pump module has gone out on it and the brake pedal feels Spongy and brake is junk and the dealership has replaced it the last 2 times and now its one month after the 2 year warranty for the part waiting to see if they will still cover it or not","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11548352,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2023","dateComplaintFiled":"10/05/2023","vin":"3C6UR5GL1HG","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"Currently 73K on the vehicle. \"Service Electronic Braking System\", keeps appearing on the dash indication lights, also, \"ABS Failure\". the problem is intermittent. Through out the driving process approximately 2 hours a day, this incident will start ad start 5-15 time during this drive. Cant't replicate or recreate the problem every time. No controls. I haven't notified the dealer, waste of time, only if you pay them for a diag fee. One doesn't know when a accident will happen, unfortunately I have no confidence in the system to protect me as it was intended","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11548156,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2023","dateComplaintFiled":"10/04/2023","vin":"3C6UR5CL6HG","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"ABS light and traction control light coming on , cruise control will not work. I took it to a Ram dealership and it they advised me that it needed a new HCU, then they advised me that the HCU cannot be ordered until after February 2024. I cannot get a inspection sticker in my state (Virginia) with the ABS brakes not working properly and I\u2019m afraid the truck braking system and cruise control not working.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11547952,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/22/2023","dateComplaintFiled":"10/03/2023","vin":"3C6UR5HL5HG","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"Part Failure: ABS Module Part Failure: HCU Module Braking System Failure Safety concern This failure has been repaired 3 times ABS/Traction Light on/Warning chimes","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11548037,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/12/2023","dateComplaintFiled":"10/03/2023","vin":"3C6UR5FL3HG","components":"SERVICE BRAKES","summary":"The ABS Hydraulic Control Unit has failed for the third time and the dealer says parts won't be available until middle of NEXT YEAR! This drastically affects braking performance and negates the safety feature increasing the likelihood of an injury or death from improper braking","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11547746,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/30/2023","dateComplaintFiled":"10/02/2023","vin":"3C6UR5GLXHG","components":"SERVICE BRAKES","summary":"I took my truck into Don Franklin Dodge Ram in Somerset, KY for service as I was receiving an audible alert and message on my dash to service my ABS braking system. I was informed that this is a known issue and may become a recall. The $600+ part was ordered, but on back order until around February, 2024. While towing my 30 foot camper a car pulled out in front of me and I had no trailer brakes. It was a terrifying situation. Having to wait until February puts me dead in the water for pulling any of my trailers safely.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11547490,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/12/2023","dateComplaintFiled":"09/30/2023","vin":"3C6UR5FL0HG","components":"SERVICE BRAKES","summary":"ABS failure lamp on. I was told by the dealer that my truck is safe to drive, and the part was going to be 5 months out. Well, I'm only safe until I have to make an emergency braking decision. I've been told I'm not the only one with this problem. I think this should be a recall.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11547506,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/11/2023","dateComplaintFiled":"09/30/2023","vin":"3C6UR5MJ3HG","components":"SERVICE BRAKES","summary":"The service ABS light warning comes on frequently. I took it to a local RAM dealer who confirmed. They stated that the code for pump motor general failure needs HCU and ABS module. They also stated that this has been a massive component failure across several years, and that replacement parts cannot even be ordered until March 2024!!! Obviously, if this is as widespread a braking problem across several models and years, Stellantis/Chrysler should do something to correct this widespread issue. People are driving on public roads without operating brake systems.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11547398,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/22/2023","dateComplaintFiled":"09/29/2023","vin":"3C6UR5CJXHG","components":"SERVICE BRAKES","summary":"Code C002001, ABS pump motor control general electrical failure. the ABS and traction control light is on. this issue is very common now . please help","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11547018,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/20/2023","dateComplaintFiled":"09/28/2023","vin":"3C6UR5FL5HG","components":"ELECTRICAL SYSTEM,SERVICE BRAKES","summary":"Failure of ABS pump module and ABS electrical connection has taken place and is available for inspection. This failure has caused failure of my ABS system, traction control system as well as my ability to use my trailer brakes when hauling which I have to do on a regular basis which in turn puts all drivers around me in danger as well as myself and any passengers I have while driving. Problem is repeated on a fairly regular basis however I am unable to know when it will or will not occur. It has been looked at by a service center with codes sent to local dealership who stated \u201cthose parts are under engineering review and are unable to be ordered through normal procedures\u201d however he stated he would be able to put in a special request to Mopar to get one of the \u201cunder review\u201d parts sent to his dealership. Vehicle has not been inspected by anyone other than my local service mechanic. The problem has been associated with alarms, abs lights, traction control lights and multiple messages on my dash board screen hundreds of times while driving long distances.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11547067,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/02/2023","dateComplaintFiled":"09/28/2023","vin":"3C6UR5KL1HG","components":"VEHICLE SPEED CONTROL,SERVICE BRAKES","summary":"ABS and Traction Control warnings cycling on and off randomly. Warnings are off only for short periods and are on most of the time. Cruise control is not working when the warnings are on which causes a sudden unexpected drop in speed on the highway when a warning cycle occurs. Two dealers have advised that the unit is faulty in manufacture and design but no replacement parts are currently available. Unfortunately I am unable to replace the vehicle and must continue to drive it without these important safety features.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11546869,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/10/2022","dateComplaintFiled":"09/27/2023","vin":"3C6UR4CL5HG","components":"ELECTRICAL SYSTEM,SERVICE BRAKES","summary":"Electronic braking system warning,antilock braking system warning lights come on intermittently,dinging warning off,on.Talked to dealer last Oct.2022 no recall or parts available,spoke again Sept.2023 and same story,no parts,no recall.Stated that there should be a recall due the number of complaints.I use the truck as it was intended to pull trailers.Problem started at 36,000 miles,currently has 38,000 miles.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11546624,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/05/2023","dateComplaintFiled":"09/26/2023","vin":"3C6UR5CJ2HG","components":"SERVICE BRAKES","summary":"abs and tcs lights came on had the truck inspected found out it was a faulty hydraulic control unit causing my abs and traction control to be inop parts were under a engineer review and was told they would be avaible on July 16th 2023 however at that time I called the dealership and then was told it would be February of 2024 before the parts would be released causing me to either drive with no abs for over 7 months or park the truck Wich I need to get back and fourth to work","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11546340,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/18/2023","dateComplaintFiled":"09/25/2023","vin":"3C6UR5CL4HG","components":"SERVICE BRAKES","summary":"Abs pump and motor replaced twice once in 2019 and 2021 now faulty again in 2023 there needs to be a recall on these parts.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11546183,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/04/2020","dateComplaintFiled":"09/23/2023","vin":"3C6UR5HJ5HG","components":"SERVICE BRAKES","summary":"The ABS light along with the Traction Control light comes on intermittently. Since 2017 I have had this issue twice. The first time the ABS Control Module and pump was changed and fixed the issue for almost two years. It was replaced with OEM parts however the problem has reoccurred. I've had the shop that replaced the first pump check out this problem only to be told the only way to repair it is to replace the pump yet again. I use this vehicle to two a fifth wheel trailer and don't feel safe in it as this could relate to a serious accident causing injury or death. Not to mention the cost involved to me as a consumer. The machinic stated to me that the ABS Pumps for 2017 an 18 where defective.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11545985,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/18/2021","dateComplaintFiled":"09/22/2023","vin":"3C6UR5DL3HG","components":"SERVICE BRAKES","summary":"Abs faults, hey faults, had abs module and hcu replaced 2 times.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11545556,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/15/2023","dateComplaintFiled":"09/20/2023","vin":"3C6UR5DL0HG","components":"SERVICE BRAKES","summary":"Abs light came on and also says service braking electrical system","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11545344,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/08/2023","dateComplaintFiled":"09/19/2023","vin":"3C6UR5FL7HG","components":"ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,SERVICE BRAKES","summary":"Electronic braking system and ABS lights intermittently come on and off an throws a code c0020-01 which many dealers say should replace the HCU and ABS modules and research has shown that this if a short-term fix on a fault component. Please hold ram to task.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11544882,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/04/2022","dateComplaintFiled":"09/16/2023","vin":"3C6UR5CL4HG","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"I have had two hydraulic control units (HCU) fail on this vehicle since purchasing new. The first was under warranty and failed around the 30,000 mile mark. The second failed around the 50,000 mile mark outside of warranty and parts were very difficult to find. It took the dealer nearly a year to get the part and nearly $1200 in parts and labor to fix. Many other owners are experiencing this issue. When the HCU failure is detected, the vehicle cruise control will not work. It is sometimes intermittent. When the issue is not detected, cruise control works but will be disabled as soon as the issue with the HCU is detected. Very troublesome.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11544724,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/15/2023","dateComplaintFiled":"09/15/2023","vin":"3C6UR5FL1HG","components":"ELECTRICAL SYSTEM,SERVICE BRAKES","summary":"C0020-01 ABS Pump Motor Control General Electrical failure (brake, module). Intermittent loss of braking performance.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11543869,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/05/2023","dateComplaintFiled":"09/11/2023","vin":"3C6UR5CL9HG","components":"SERVICE BRAKES","summary":"Abs and traction control lights keep coming on. And the cruise control will not work. Dealer can\u2019t find any codes","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11543878,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/08/2023","dateComplaintFiled":"09/11/2023","vin":"3C6UR5DLXHG","components":"SERVICE BRAKES","summary":"I continually get the ABS warning light lilting up on my dashboard screen along with a sway control light. The obvious risk is the failure of the braking system especially on hard braking situations or slippery roads. This risks injury and/or death to myself and any passengers as well as vehicles traveling in my vicinity. This is a well known problem with dealers as well as many owners. The same issue has been identified in newer versions of the same vehicle and been recalled. The issue has been identified as a malfunction with the hydraulic brake control unit and the anti-lock brake system module. This is a problem already known to the manufacturer and is also the subject of a class action lawsuit in California. This safety issue should certainly be resolved by the manufacturer by a recall in an expeditious manner.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11543897,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/06/2023","dateComplaintFiled":"09/11/2023","vin":"3C6UR5ML9HG","components":"SERVICE BRAKES","summary":"ABS and Traction Control lights keeping going off constantly and cruise control can't be used either when this occurs. States this has something to do with the ABS Brake control module. However, there are discontinued parts for this replacement. I travel alot with this vehicle and Tow heavy equipment. This issues NEEDS to be resolved ASAP!!","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11543339,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2023","dateComplaintFiled":"09/08/2023","vin":"3C6UR5KJXHG","components":"SERVICE BRAKES","summary":"Keep getting an intermittent ABS failure / check brake system light, which also turns off the cruise control. Ram says may need replacement of hydraulic control unit, but no parts available.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11543402,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2022","dateComplaintFiled":"09/08/2023","vin":"3C6UR5DL0HG","components":"SERVICE BRAKES","summary":"Pulling loaded livestock trailer on interstate at highway speed (65 mph) using cruise control in 2017 Ram 2500 diesel pickup when experienced rapid deceleration as the result of ABS/HCU failure. This rapid deceleration caused vehicles behind me to skid trying to avoid a rear end collision with my vehicle. Confirmed with Ram dealership that ABS/HCU module had failed causing the cruise control to shutoff and that replacement was necessary. The people in my vehicle, the animals in my trailer and others driving on the highway were all put at risk of serious bodily harm or even death as a result of this unit failure.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11543249,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/22/2023","dateComplaintFiled":"09/07/2023","vin":"3C6UR5FL1HG","components":"ELECTRICAL SYSTEM,SERVICE BRAKES","summary":"While driving the trucks ABS and wheel speed sensor warning lights will intermittently alarm. While alarming I do not have ABS or cruise control function.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11543252,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/07/2023","dateComplaintFiled":"09/07/2023","vin":"3C6UR5HL8HG","components":"ELECTRICAL SYSTEM,SERVICE BRAKES","summary":"The service antilock brake system/ service electronic braking system lights began turning on and off intermittently around August of 2022. These would sometimes be prompted or exacerbated by wet driving conditions or bumps, but often just at random while driving. At the beginning of the issue, vehicle had roughly 48,000 miles. After paying for diagnosis, the failed part was deemed to be the ABS pump motor-general electrical failure, code C0020-0 as well as code C006C-9A for stability system component failure. Being RAM dealer-only parts and needing software flashes for installation, this repair costs between $1000 and $2000 USD. This failure leaves these HD trucks without ABS systems (functioning systems are required in many states for vehicle safety inspections). The cherry on top of this situation is the replacement parts are unavailable nation-wide as FCA \"switches manufactures\". This leaves the ABS inoperable and the trucks completely unsafe with absolutely NO alternative actions. No loaner vehicles offered, no recourse for failing safety inspections, nothing. Many folks use these as business or work trucks, depend on them, and have no choice but to keep driving with the issue as-is. This is a blatant hazard and needs to be corrected as soon as possible.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11542878,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/04/2023","dateComplaintFiled":"09/06/2023","vin":"3C6UR5CJ8HG","components":"SERVICE BRAKES","summary":"The indicator lights for abs and traction control appeared, and the driver information panel stated a problem with the abs electronic control. I am uncertain if this will lead to a failure in the braking of my truck. This problem was repaired twice by a Ram dealer; the most recent being on October 4, 2022. I have learned this is an issue that was recalled on the 2019-2020 models, and there is a class action lawsuit in relation to the 2017-2018 models.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11542964,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/25/2023","dateComplaintFiled":"09/06/2023","vin":"3C6UR5NL1HG","components":"ELECTRICAL SYSTEM,SERVICE BRAKES","summary":"Service Electronic Brake system and ABS unavailable lights constantly. Brakes locked up while towing a trailer. This apparently is a known problem that Ram refuses to recall. $1500 to $1800 to fix a known faulty part is unreasonable and is going to make people choose to continue to drive with the warning light on because it is too expensive to repair.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11542665,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/12/2023","dateComplaintFiled":"09/05/2023","vin":"3C6UR5GLXHG","components":"ELECTRICAL SYSTEM,SERVICE BRAKES","summary":"HCU for ABS brake system has now failed for a second time. They can not even supply a part to repair. Now on back order hold til 02/2024. So I have to risk driving with no abs system until then and not certain if it will be extended again. This is a known issue for RAM. They should fix this and put out a recall and reimburse me for time and repairs. I hope no one gets killed for this. Alot of Rams on the road just like me now.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11542429,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/03/2023","dateComplaintFiled":"09/04/2023","vin":"3C6UR5JLXHG","components":"SERVICE BRAKES","summary":"Intermittent ABS/ HCU problems with no solution from the manufacture","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11542328,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2023","dateComplaintFiled":"09/03/2023","vin":"3C6UR5KLXHG","components":"SERVICE BRAKES","summary":"I have a 2017 RAM 2500. The abs and traction control light are flashing on and off SEVERAL times each trip. It kicks my cruise off and sometimes stays on. The EVIC display showed Service Antilock Braking System and alternated to Service Electronic Brake System. It would constantly bing and display the ABS light and the Traction Control light. seems a recall should be mandatory for replacement of the 68437098AB Module Anti Lock Brake System and the 68143491AA Control Anti Lock Brake System or whatever is causing this issue. it is a safety issue.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11542417,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/27/2023","dateComplaintFiled":"09/03/2023","vin":"3C6UR5FL6HG","components":"SERVICE BRAKES","summary":"ABS control module failed 3 times in under 39000 miles. First instance was repaired under warranty in 02/2019 with control unit replaced. Second instance was repaired out of warranty in 03/2020. Third instance of failure occurred in 08/2023. Symptom of failure is ABS/TC indicator light repeatedly flashing and warning sound in cabin. The repeated warning makes the vehicle undriveable for any length of time. It is unclear if the ABS is actually functioning as I would not drive in poor traction conditions with this warning. The ABS control module or related wiring in this truck is defective and the repairs implemented by Chrysler/Dodge/RAM do not resolve the problem. Replacing the ABS control unit is a temporary solution as the unit will fail with identical symptoms 1-3 years later.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11542325,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/28/2023","dateComplaintFiled":"09/02/2023","vin":"3C6UR5ML0HG","components":"SERVICE BRAKES","summary":"Ive had issues where by ABS fails and the problem is a faulty hydraulic control unit and abs module. They are a very common issue with 2017 and 2018 model years on the forums I'm on and theyre backordered from so many people trying to fix the issue repeatedly.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11542090,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2023","dateComplaintFiled":"09/01/2023","vin":"3C6UR5GL5HG","components":"ELECTRICAL SYSTEM,SERVICE BRAKES","summary":"Service electronic braking system and service ABS System is intermittently coming on and off with the vehicle every time it is driven.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11541986,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/15/2023","dateComplaintFiled":"08/31/2023","vin":"3C6MR5AJ0HG","components":"SERVICE BRAKES","summary":"Abs and traction control lights come on and off after hitting bumps or just randomly. Started in the winter and it would disable 4WD which is not acceptable since this is a plow vehicle. Problem has gotten worse over time with the lights coming on and off multiple times per trip. The problem is available for inspection anytime. Without 4wd in snowy conditions(also rainy withour abs) others are in danger. i have had my mechanic look into it, we have not come up with a solution yet. Not inspected by manufacturer. multiple warning lights on a daily basis, failure is intermittent.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11541994,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/31/2023","dateComplaintFiled":"08/31/2023","vin":"3C6TR5EJ7HG","components":"SERVICE BRAKES","summary":"ABS system cuts on and off continuously.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11541640,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/23/2023","dateComplaintFiled":"08/30/2023","vin":"3C6UR5CJ0HG","components":"VEHICLE SPEED CONTROL,SERVICE BRAKES","summary":"I have 2017 Dodge ram 2500.12/09/19 the anti lock brake system control and hcu module was replaced under warranty. Now august 2023 with 27,900 miles the same problem has occurred with the dealer recommending the ABS control module and HCU be replaced. the parts will not be avaiable until January 2024. If a Abs module failure is not serious what is. A check of the internet shows a tremendous amount of complaints of this issue. there is even a class action lawsuit in California. I have spoken with Ram Care and they dropped my case as soon as they found out the part was backordered until January. I have all the dealer documentaion if needed. Please look into this problem before crashes start occuring.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11541414,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/09/2023","dateComplaintFiled":"08/29/2023","vin":"3C6UR5FL5HG","components":"ELECTRICAL SYSTEM,SERVICE BRAKES","summary":"HCU failure causing abs faults and traction control faults, intermittently. Part required is not available and dealerships Say this is an ongoing issue with these trucks. Just hit 50,000 miles on vehicle, changed front brakes, Rotors and pads as well as the front Wheel Speed Sensors.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11540940,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/21/2023","dateComplaintFiled":"08/26/2023","vin":"3C6UR5FL3HG","components":"SERVICE BRAKES","summary":"The truck\u2019s warning lights indicated failures in the Anti-lock brake system module, HCU module, and cruise control. Truck experience issues such as the loss of anti-lock braking, cruise control, and traction control. These missing features and systems significantly compromise the control and handling of the Ram trucks, particularly in adverse weather conditions like wet or snowy roads, where braking becomes more challenging. Replaced the HCU and Mod once 8-1-2022 already and within 10k miles it has failed again.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11540598,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/14/2023","dateComplaintFiled":"08/24/2023","vin":"3C6UR5FLXHG","components":"ELECTRICAL SYSTEM,SERVICE BRAKES","summary":"While towing with my 2017 RAM 2500 the \"Service electronic braking system\" and \"Service antilock braking system\" began to intermittently flash on my gauge cluster/instrument panel. The message and lights would continually flash on and off while driving over various road conditions (rough, smooth, flat, inclines, declines). My families safety (myself, wife and son) was at risk with the potential for a brake or braking system failure while towing our travel trailer, as well as the safety of others on the road around us in the event of our braking system failing. I began doing research on this error message and found the NHTSA investigation and link to report the issue. I am going to speak to my local dealer today 8/24/23 regarding repairs.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11539882,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/21/2023","dateComplaintFiled":"08/21/2023","vin":"3C6UR5FL5HG","components":"ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,SERVICE BRAKES","summary":"My 2017 Ram 2500 Cummins pick-up truck started displaying symptoms of a bad HCU module several months ago, \"Service Electronic Braking System\" warning message, ABS dash light indicating loss of ABS, and Traction Control Light indicating loss of traction control, as well as kicking the vehicle out of Cruise Control when this set of condition lights are, albeit intermittently illuminated. There are times where these condition light persist for long periods of time from several hours to several days, and then times when these condition lights aren't present and will only intermittently come on and then times when these lights blink/ding on and off constantly for several minutes until it comes to rest in an always on state or an intermittent state. After having the issue confirmed by a third-party reputable mechanic shop AND a RAM Dealership Service department I was told the module is on backorder. Being that it is a safety system I don't trust the \"aftermarket parts industry\" to provide me with authentic manufacturer trusted equipment. Which leaves me encumbered with the stress and risk of having to operate my vehicle with unreliable ABS, Traction Control, Cruise Control. This is beyond a unique to me issue as there are plenty of well documented cases of RAM 2500-3500 series vehicle with this issue as well as a recall on the 2019 & up series of the same. So why would they not issue the recall for the other trucks with this safety issue? Condition persists at any speed regardless of road and weather conditions, no matter the duration of vehicle operation per trip.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11539664,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/31/2023","dateComplaintFiled":"08/20/2023","vin":"3C6UR5NL8HG","components":"SERVICE BRAKES","summary":"My 2017 Ram 2500 Cummins Mega Cab pick-up truck started displaying symptoms of a bad HCU module several months ago, \"Service Electronic Braking System\" warning message, ABS dash light indicating loss of ABS, and Traction Control Light indicating loss of traction control, as well as kicking the vehicle out of Cruise Control when this set of condition lights are, albeit intermittently illuminated. There are times where these condition light persist for long periods of time from several hours to several days, and then times when these condition light aren't present and will only intermittently come on and then times when these lights blink/ding on and off constantly for several minutes until it comes to rest in an always on state or an intermittent state. After having the issue confirmed by a third-party reputable mechanic shop AND a RAM Dealership Service department I was told the module is on backorder. Being that it is a safety system I don't trust the \"aftermarket parts industry\" to provide me with authentic manufacturer trusted equipment. Which leaves me encumbered with the stress and risk of having to operate my vehicle with unreliable ABS, Traction Control, Cruise Control. This is beyond a unique to me issue as there are plenty of well documented cases of RAM 2500-3500 series vehicle with this issue as well as a recall on the 2019 & up series of the same. So why would they not issue the recall for the other trucks with this safety issue? Condition persists at any speed regardless of road and weather conditions, no matter the duration of vehicle operation per trip.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11539380,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/05/2023","dateComplaintFiled":"08/18/2023","vin":"3C6UR5ML2HG","components":"STEERING,ELECTRICAL SYSTEM,SERVICE BRAKES","summary":"Service antilock braking system and service electric braking system constantly flashes off and on as if there is a short and all I can do apparently (according to the dealer) is replace the module which is Astronomically priced! Apparently there are a lot of people having this issue. As far as the steering it has been loose since the beginning as there is 2\u00bd\" of play and everyone blames the steering box but I have invested way to much chasing the problem with no luck.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11538553,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/13/2023","dateComplaintFiled":"08/15/2023","vin":"3C6UR5DL9HG","components":"SERVICE BRAKES","summary":"68143491abHYDRAULIC CONTROL UNIT 68347098abMODULE. ANTI-LOCK BRAKE SYSTEM Failed and no repair parts for 7 or 8 months","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11538605,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/07/2023","dateComplaintFiled":"08/15/2023","vin":"3C6UR5FL5HG","components":"SERVICE BRAKES","summary":"Abs module has failed for the second time in 3 years. Dealership will not pay for it.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11538779,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/24/2023","dateComplaintFiled":"08/15/2023","vin":"3C6UR5FL6HG","components":"SERVICE BRAKES","summary":"ABS Module failed. Lost abs function. Lost traction control and cruise control i also got 2 warning lights in the dash for ABS and traction control. Was confirmed by genes Chrysler Ram of fairbanks AK. First appeared July 24th 2023","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11538347,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/08/2023","dateComplaintFiled":"08/14/2023","vin":"3C6UR5FL2HG","components":"ELECTRICAL SYSTEM,SERVICE BRAKES","summary":"72,000 miles on vehicle. Received error messages - service electronic brake system and service abs brake system. The error is intermittent and causes loss of ABS functionality and a potential safety hazard. The repair is to replace the ABS system Module (68437098AB) and the ABS Modulator (68143491AA). This is not a small repair. From reading on the internet, this is component defect and a reoccurring problem on these vehicles, and the manufacturer refuses to acknowledge this as a problem. I am recommending that the NHTSA consider this as a recall.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11538386,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/07/2023","dateComplaintFiled":"08/14/2023","vin":"3C6UR5CL6HG","components":"SERVICE BRAKES","summary":"HCU failure causing abs faults and traction control faults. Part required is not available and dealerships Say this is an ongoing issue with these trucks.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11538168,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2023","dateComplaintFiled":"08/12/2023","vin":"3C6UR5FL5HG","components":"SERVICE BRAKES","summary":"Intermittent alert to \"Service Electronic Braking System\" and \"Service ABS System\". Will cycle on and off multiple times in a row 3-4 times per minute. Sometimes will go 30 minutes without alert or will stay illuminated. Research of RAM TSB S2005000004 suggests failure of ABS Hydraulic Control Unit and/or ABS Control Module. Commonly reported issue. When illuminated, cruise control does not work. It appears that anti-spin and stability control are inactive.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11537876,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2023","dateComplaintFiled":"08/11/2023","vin":"3C6UR5FL1HG","components":"VEHICLE SPEED CONTROL,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"While driving down the road my vehicles ABS and Traction control light go on and off, most of the time the lights are stuck on. Causing the vehicle to not have ABS and traction control during the rain and snow months of the year an further more the cruise control does not work. At this point the truck is unsafe to drive in all conditions as it does not retain its safety braking systems, I will not put my family in the vehicle. Moving forward ask my local Ram dealer about the repairs and they say they can not get the parts they have been on back order.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11537783,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/10/2023","dateComplaintFiled":"08/10/2023","vin":"3C6UR5FL1HG","components":"VEHICLE SPEED CONTROL,SERVICE BRAKES","summary":"First got an Service Antilock Brake System and Stability Control light. A couple days later, lost speedometer and park sense lights came on along with \"Service Trailer Brakes\", but I haven't had a trailer hooked up to this truck ever.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11536868,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/20/2023","dateComplaintFiled":"08/07/2023","vin":"3C6UR5NL5HG","components":"SERVICE BRAKES, HYDRAULIC","summary":"The contact owns a 2017 Ram 2500. The contact stated that while driving in inclement weather at approximately 65 MPH, the brake pedal was depressed; however, the ABS failed to operate as needed. The traction control and ABS warning lights were illuminated. The vehicle was taken to a dealer where it was determined that the ABS module and hydraulic control unit (HCU) needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 102,500.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11536941,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2023","dateComplaintFiled":"08/07/2023","vin":"","components":"SERVICE BRAKES, AIR","summary":"The contact owns a 2017 Ram 2500. The contact stated that while driving at an undisclosed speed, the service electronic brake control warning light illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the ABS control module and pump. The vehicle was not repaired. The manufacturer was notified of the failure but was unable to assist. The failure mileage was 165,000. The VIN was not available.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11536263,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/10/2022","dateComplaintFiled":"08/03/2023","vin":"3C6UR5CJ2HG","components":"SERVICE BRAKES","summary":"ABS warning light is on. Vehicle taken to dealer for the issue 10-OCT-2022. Dealer confirmed that the hydraulic control unit had failed. Dealer stated part was on backorder until December 2022. Part did not come in. Dealer stated in May 2023 that part was still on backorder and that Ram was aware of the issue and had it under engineering review. (part number 68143491AB)","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11536288,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2023","dateComplaintFiled":"08/03/2023","vin":"3C6UR5CL9HG","components":"SERVICE BRAKES","summary":"ABS and Traction control light come on, code states ABS module general electric failure.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11536363,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/27/2023","dateComplaintFiled":"08/03/2023","vin":"3C6UR5PL9HG","components":"ELECTRICAL SYSTEM,SERVICE BRAKES","summary":"ABS CONTROL MODULE AND HYDRAULIC CONTROL UNIT FAILING. REPLACED COMPONENTS IN 2021 AND 2022 AND FAILING AGAIN IN 2023. THIS IS A SERIOUS SAFETY ISSUE BECAUSE IF THESE UNITS FAIL THEN IT CAUSES LOSS OF ANTILOCK BRAKING AND SPEED CONTROL","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11536405,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2023","dateComplaintFiled":"08/03/2023","vin":"3C6UR5FL8HG","components":"SERVICE BRAKES","summary":"I have replaced my right rear ABS wheel speed sensor 2 times and still having issues. Cruise control or 4x4 does not work when abs light is on and with 4x4 not working it can leave you stranded if 4x4 is needed","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11535742,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/06/2022","dateComplaintFiled":"08/01/2023","vin":"3C6UR5DL4HG","components":"SERVICE BRAKES","summary":"My truck has intermittently had an abs issue which was uncommon. Now the problem is persistent no abs no traction control it seems my rear brakes are not working at all. I read many articles of the same issue.... and what's worse is it seems they discontinued the part. Currently I am unable to fix the problem without parts. I can't afford another vehicle or I would just trade it in and take the loss. Ram isn't providing any real solutions.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11535744,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/30/2023","dateComplaintFiled":"08/01/2023","vin":"3C6UR5DL0HG","components":"ELECTRICAL SYSTEM,SERVICE BRAKES","summary":"Turn on the truck and the ABS/Traction Control lights are off, drive the truck, and with no consistency, the ABS and traction control come on and off. It does not matter if it is raining/wet or sunny, around a turn or straight the lights turn on and off on their whim. When the lights are on the truck has different braking characteristics than when the lights are off. The truck stops in a longer time frame and the brakes seem as if they have less braking power or are soft compared to them when the lights are off.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11535553,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/31/2023","dateComplaintFiled":"07/31/2023","vin":"3C6UR5CL7HG","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"Abs and traction control lights going off and on . Had pump and control module replaced april 2022.Now it showing same problem 9000 miles later.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11535322,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2023","dateComplaintFiled":"07/30/2023","vin":"3C6UR5CL3HG","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"The ABS module in our 2500 Cummins has been serviced multiple times since purchasing and is still throwing service codes. We have a child and need to be sure that this module is working properly. We know this module has been recalled in the 2019-2022 models.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11534489,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/10/2023","dateComplaintFiled":"07/26/2023","vin":"3C6UR5CL6HG","components":"POWER TRAIN,VEHICLE SPEED CONTROL,SERVICE BRAKES","summary":"ABS, Traction control light came on. Shut down 4wd, parking assist, cruise control. Trucks not braking evenly. Feels like differential is locked","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11534572,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/03/2023","dateComplaintFiled":"07/26/2023","vin":"3C6UR5CL6HG","components":"SERVICE BRAKES","summary":"Vehicles ABS and Traction Control lights randomly turn on and off. This has been happening for about three months now.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11534576,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/24/2023","dateComplaintFiled":"07/26/2023","vin":"3C6MR5ALXHG","components":"ELECTRICAL SYSTEM,SERVICE BRAKES","summary":"While driving the light and warning signal for the ABS Brakes and Traction Control go on and off intermittently. Another indicator comes on that says the ABS brakes need servicing. This can happen at almost anytime. If on the highway with cruise control on and the lights come on the cruise drops out and the vehicle slows quickly, hopefully no one has run into the back of the truck, because it happened at 65 mph on Monday. I had the codes checked and it says the pump motor for the ABS is at fault, stored code DTC C0020-01. The ABS pump assembly had to be ordered on March 10, 2020 and was replaced under warranty once already on March 25, 2020, 16015 miles for the same thing, and the part had to be ordered. The vehicle now has 20360 miles on it and it is my understanding that the part is on backorder for quite some time. There must be a problem with the part or they would be in stock at least so it can be ordered. This is a safety concern of mine being the brakes may not work properly and when it shuts off at highway speed with the cruise on, there could be an accident due to the vehicle slowing fairly quick. I would like to be able to drive the truck safely. This truck is unsafe to drive now and it is not covered by warranty. Needs to be a recall, manufacturer needs to look into this situation and fix it.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11533769,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/26/2023","dateComplaintFiled":"07/22/2023","vin":"3C6MR5AJ1HG","components":"SERVICE BRAKES","summary":"ABS module and, hydraulic control unit bad at 36,500 miles on vehicle","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11533503,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/04/2023","dateComplaintFiled":"07/20/2023","vin":"3C6UR5HJ2HG","components":"SERVICE BRAKES","summary":"ABS / electric brake assist turns off and on randomly","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11533140,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/18/2023","dateComplaintFiled":"07/19/2023","vin":"3C6UR5HJXHG","components":"SERVICE BRAKES","summary":"I took my 2017 Ram 2500 to my local dodge dealer because my service ABS light has come on. After paying 150.00 for a diagnostic test, they concluded that 2 ABS parts needed to be replaced. My ABS does not work and the parts are backlogged in the supply chain. They said the soonest they could fix it is possibly Jan 2024! On top of the 2000.00 they wanted to charge me. Isn\u2019t this a safety issue and shouldn\u2019t this be a recall?(the service center lasdy actually admitted to me that the current abs sensors are not good and the reason why it is taking so long to get the parts in is due to a lot of people having the same issue. I haul, tow and use my truck alot and I just can\u2019t believe that this isn\u2019t a recall due to safety issues.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11532962,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/11/2023","dateComplaintFiled":"07/18/2023","vin":"3C6UR5FL7HG","components":"ELECTRICAL SYSTEM,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"At 9794 miles, warranty repair for Code C002001, failed ABS pump motor control, general circuit failure, replaced control module under warranty. Now the vehicle is having same issue at 37,XXX miles, and no longer under warranty. Screen constantly flashes \"Service electronic brake system\" and \"Service ABS System\" over and over. ABS light comes on. Traction control light comes on. Vehicle does not have functioning electronic brakes or ABS. I contacted original dealership who performed repair at 9794 miles who now reports they \"have no record\" of this repair, although I still have the customer copy of the receipt. I contacted Mopar customer support on 7/11/23 who told me that I would be contacted within 3 days, but I have not been verbally contacted. I also filed an online complaint with Mopar on 7/11/23 and have not received an electronic reply, either. This is a known issue on 2017 Ram 2500 trucks and something must be done about it. My vehicle is not braking safely and I fear to drive the vehicle at this time. Furthermore, our life circumstances require me to often pull a trailer, for which I am unable and uncomfortable with doing at this time. Please help. Dealership is reporting that this could be up to an $1800 or more repair for me to pay, out of pocket, which is unethical. This issue was originally repaired under warranty and persists. Furthermore, class action lawsuits have been filed over this issue, and investigations have been launched over this issue. Please help, thank you.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11532657,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2023","dateComplaintFiled":"07/17/2023","vin":"3C6UR5HL3HG","components":"SERVICE BRAKES","summary":"Faulty part ABS/ traction control system. These parts have previously failed and been replaced two times over the past 3 years and I am having the same problem again. I was told by the dealer that parts are unavailable and offered no alternatives other than continue driving the truck as is, with a faulty brake system until the part is re-designed and made available again. As the truck is now out of warranty and the timeframe of first replacement is beyond one year, the cost of this repair will now be out of pocket. I am currently across the country trailering a fifth wheel RV along with my family with no other option than to try and make it home with a faulty brake system, obviously putting the lives of my family at risk, then possibly wait months for the part to become available. Apparently this is a known problem with this year and model truck yet NHTSA has not mandated a safety recall? I respectfully request to make a formal complaint and would appreciate A PERSONALIZED RESPONSE explaining how this is possible and what steps are being taken to remedy a situation where drivers are forced to drive vehicles with known faults in brake systems.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11532739,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2020","dateComplaintFiled":"07/17/2023","vin":"3C6UR5CL1HG","components":"SERVICE BRAKES","summary":"2020 - Started experiencing antilock brake light going on/off. May 2020 - Took to Dealer at 13,179 miles. Dealer replaced anti lock brake control under warranty. November 2022 - Took to Dealer at 29,404 miles with same issues that occurred in 2020. Replaced ABS module but issue was not resolved. Dealer said truck needs Hydraulic ABS pump which they do not have. Search of Internet determined that my experience is similar to other owners.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11532491,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/14/2023","dateComplaintFiled":"07/15/2023","vin":"3C6UR5FL2HG","components":"VEHICLE SPEED CONTROL,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"Vehicle set code C0020-01 ABS Control Module/ Hydraulic Control Unit failure. ABS system, Traction Control and cruise control does not work. Parts unavailable to fix issue leaving me with the choice or parking the vehicle or driving and u safe vehicle. This should have been a recall and Ram is doing nothing about it.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11531825,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/25/2023","dateComplaintFiled":"07/12/2023","vin":"3C6UR5FL7HG","components":"SERVICE BRAKES","summary":"ABS dash light illuminated. \"Service Electronic Braking System\" message. ABS, Traction Control, and Cruise Control disabled, while driving. Repair shop indicates faulty ABS Module/Control Unit. This part is widely known to be faulty on this year/make/model. Part also extremely backordered and not available for replacement or repair. The replacement part has been redesigned/updated - yet no recall issued for known faulty part.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11530771,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2023","dateComplaintFiled":"07/06/2023","vin":"3C6TR5EJ3HG","components":"SERVICE BRAKES","summary":"ABS and Traction control will randomly shut off while driving, increasing the chances of a crash. Additionally, when this happens, cruise control also shuts off abruptly, causing the vehicle to slow suddenly. This has happened hundreds of times, more often when the roads are wet or when it's raining.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11530381,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/12/2022","dateComplaintFiled":"07/05/2023","vin":"3C6UR5CL9HG","components":"SERVICE BRAKES","summary":"ABS Light goes on and off, Traction Control/ABS/Cruise control do not function when the light is on. Dealer diagnosed it as an ABS Module and ABS Hydraulic Control Unit needing replacement. Parts have been backordered for at least 8 months, this makes my truck unsafe to operate.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11530001,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/05/2023","dateComplaintFiled":"07/02/2023","vin":"3C6UR5FL8HG","components":"SERVICE BRAKES","summary":"Having the reported issue with the ABS system where the warning lights will come on and turn off cruise control as well. I pull a 5th wheel travel trailer for work and I rely on these brakes more than most.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11528656,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/24/2023","dateComplaintFiled":"06/24/2023","vin":"3C6UR5FL1HG","components":"UNKNOWN OR OTHER,SERVICE BRAKES","summary":"My truck\u2019s ABS warning light goes on and off repeatedly when I am driving. When the light comes on, my cruise control is not available. My traction control also does not work. The mechanic says the ABS module needs to be replaced but the part is unavailable. I have called multiple dealers across the country and cannot find one. Apparently this is a widespread problem with this vehicle\u2026 We have been researching it.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11528530,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/23/2023","dateComplaintFiled":"06/23/2023","vin":"3C6UR5CJXHG","components":"ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,SERVICE BRAKES","summary":"2017 RAM 2500 has known issue with Antilock Brake Unit Hydraulic Controller - This prevents brakes from operating correctly and traction control / speed control is disabled - Confirmed diagnosis with dealer - Vehicle has current Mopar Vehicle Protection (service plan) but part is unavailable to be ordered - RAM dealer stated vehicle does not pass state safety inspection. RAM Care case submitted. No accidents and 40k miles. This component failure can result in unsafe conditions while driving due to loss of control while stopping or in slippery conditions. Constant alert and lack of speed control can lead to driver fatigue.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11528367,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/07/2023","dateComplaintFiled":"06/22/2023","vin":"3C6UR5CJ4HG","components":"SERVICE BRAKES","summary":"ABS and Traction control lights on constantly","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11528163,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/15/2023","dateComplaintFiled":"06/21/2023","vin":"3C6UR5NL0HG","components":"ELECTRICAL SYSTEM,SERVICE BRAKES","summary":"Service Electronic brakes and service abs system along with abs light, traction control light and cruise control wont work. First issue happened at 36,000 miles covered under warranty. Vehicle now has 53,000 miles and same issue is back. Vehicle could have brakes abs system fail and cause a wreck. OEM parts are on a long wait list. After reading hours of reports online of many other vehicles and people experiencing same issues Ram needs to issue a recall.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11527862,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/08/2023","dateComplaintFiled":"06/20/2023","vin":"3C6UR5DL1HG","components":"ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,SERVICE BRAKES","summary":"My trucks ABS keeps cutting off, it\u2019s operation is intermittent. This also disables the cruise control and traction control. I have researched this on this year and it\u2019s a problem with many of doges trucks. The dealer has no fix for this safety issue.This is an on going issue that happens every time i drive the vehicle.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11527699,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/30/2023","dateComplaintFiled":"06/19/2023","vin":"3C6UR5CL9HG","components":"VEHICLE SPEED CONTROL,SERVICE BRAKES","summary":"Cruise control quit working when towing my trailer with tractor loaded. Service antilock brake system and service electronic brake system messages and lights on dash showed. Would occur intermittently, then became more steady. Took to dealer today, 6/19/2023, and was told no part could be ordered to fix this. Dealer advised they do not have an answer/fix. May have by August 16. Seems a long time to wait for a brake system solution/fix.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11527508,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/20/2023","dateComplaintFiled":"06/17/2023","vin":"3C6TR5EJXHG","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"The abs light and service electric braking system light come on cost 1500 dollars to fixe to put new modules in it","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11527208,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/01/2022","dateComplaintFiled":"06/15/2023","vin":"3C6TR5EJ6HG","components":"SERVICE BRAKES","summary":"ABS Braking System Failure. Safety is at risk as the manufacturer has advised to park the truck and not operate. The issue has been confirmed by the dealer and confirmed the risk and also advise to park. Yes warning lights are present on the dash for the problem. The components are currently still in the vehicle and new are not available per the dealer and manufacture.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11526777,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2023","dateComplaintFiled":"06/13/2023","vin":"3C6UR5CL8HG","components":"ELECTRICAL SYSTEM,SERVICE BRAKES","summary":"Service ABS system and Traction Control light and bell comes on intermittently while driving. Well known and documented problem. Many people have reported this and replaced parts with no solution.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11526825,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/13/2023","dateComplaintFiled":"06/13/2023","vin":"3C6UR5GJ4HG","components":"SERVICE BRAKES","summary":"My ABS Light is on and Service Electronic Braking System warning is on as well. I have taken it to a repair shop and they have told me that my ABS Hydraulic Control Unit needs to be replaced. This seems to be a problem with this make and model truck and it is an expensive repair.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11526345,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/22/2023","dateComplaintFiled":"06/10/2023","vin":"3C6UR5PL9HG","components":"POWER TRAIN","summary":"Over the last couple years the Service 4WD warning light would come on causing the vehicle to drive erratically. However this was intermittent and the light would go out after turning the truck off and then on again. Dealers could not diagnose the problem unless there was a code showing. Finally my local dealer found a stored code and diagnosed the problem as a failed front axle actuator.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11525090,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/02/2023","dateComplaintFiled":"06/02/2023","vin":"3C6UR5DL1HG","components":"UNKNOWN OR OTHER","summary":"When I bought the truck (in Feb 2022), the dealership had just fixed the abs module. It had 87,000 miles on it when i bought it. About a year later (Feb 2023) it started dinging and flashing the abs error again. Shuts off or prevents cruise control from working, constantly dings and flashes the error while driving. Dodge said the part is on backorder and I'm waiting for them to be able to get it in to fix it.. .","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11524676,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/12/2022","dateComplaintFiled":"05/31/2023","vin":"3C6TR5EJ4HG","components":"ELECTRICAL SYSTEM","summary":"The contact owns a 2017 Ram 2500. The contact stated while pulling out of the driveway, there was a message stating that the sensors were not connected. Additionally, the ABS warning light and several other unknown warning lights were illuminated. The dealer was contacted and stated that the vehicle needed to be diagnosed. The manufacturer was contacted and stated that the vehicle needed to be diagnosed. The vehicle was not repaired. The failure mileage was 78,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11524443,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2021","dateComplaintFiled":"05/30/2023","vin":"3C6UR5CJXHG","components":"ELECTRICAL SYSTEM,SERVICE BRAKES","summary":"ABS Light and Anti Lock Break System Alarm and Light constantly goes off. The light an alarm started within one month of purchasing and the vehicle is over $40,000.. every shop that we have taken it to said that it\u2019s something that the manufacture should fix it at some point it\u2019s not safe because it is your antilock brake system. It needs to be fixed and we shouldn\u2019t have to pay the outrageous cost of having this fax one we just purchased a vehicle..","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11522862,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2018","dateComplaintFiled":"05/19/2023","vin":"3C6UR5DL3HG","components":"WHEELS","summary":"Since I have purchased the truck over 8 wheel studs have broken off. Most broken off at different tire shops while removing the bolt. Others have fallen off while driving. This is supper unsafe and need to be a recall due to safety.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11522589,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/02/2023","dateComplaintFiled":"05/18/2023","vin":"3C6TR5EJ1HG","components":"SERVICE BRAKES","summary":"Service electronic brake system/antilock brakes comes on and off with disabling of antilock brakes, cruise control and anti skid while driving.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11522323,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/02/2023","dateComplaintFiled":"05/16/2023","vin":"3C6UR5HJ3HG","components":"SERVICE BRAKES, HYDRAULIC","summary":"The contact owns a 2017 Ram 2500. The contact stated that the dealer had previously replaced the ABS module twice; however, the failure recurred. The contact stated that while driving at an undisclosed speed, the Repair ABS System message was displayed. The vehicle was taken to the dealer, where it was diagnosed that the ABS module needed to be replaced for the third time; however, the replacement part was on backorder. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 42,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11521579,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/03/2023","dateComplaintFiled":"05/11/2023","vin":"3C6UR5PLXHG","components":"ELECTRICAL SYSTEM,SERVICE BRAKES","summary":"My 2017 Ram 2500 has the ABS and HCU issues commonly found on these vehicles. To my Suprise the dealer cannot get the part due to how common this issue is the parts are on backorder. I have videos of the system failing while driving and the codes it is throwing. Due to it's tie to the ABS I do not think the truck is safe to operate. I am still making payments so this is a big deal for me. I can't trade it in for a couple of reasons. One of the main ones being I will have to take less money due to this defect. Yes, it has been reproduced by a local service center and I have video of it malfunctioning on the road. Inspected by a local service center but not a dealership yet. The warning lights come on and it \"dings\" at me.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11521612,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/11/2023","dateComplaintFiled":"05/11/2023","vin":"3C6UR5FL0HG","components":"SERVICE BRAKES","summary":"I am getting intermittent warning lights on my dash indicating that the abs, traction control and cruise control are turned off due to a message reading \u201cservice electronic brake system\u201d on the dash. I took my truck to the dealer and was advised that they weren\u2019t sure if the HCU module or ABS module is failing. At any rate, neither of the parts is available from mopar. I have found that there are no recalls thru mopar. Also, a class action lawsuit has been filed in California and Texas","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11520707,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/27/2023","dateComplaintFiled":"05/05/2023","vin":"3C6UR5HL6HG","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"Traction control/ ABS light consistently chiming on and off. Took to local dealer where I bought the truck from, diagnosed a bad ABS hydraulic control unit. They can\u2019t get the part due to the amount of these rams needing this part replaced. Multiple forums of Rams stating the exact same thing, could be dangerous to drive if you are counting on your ABS to work properly in an emergency.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11519407,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2022","dateComplaintFiled":"04/28/2023","vin":"3C6UR5NL2HG","components":"SERVICE BRAKES","summary":"Failed Component(s): Anti-Lock Brake System (ABS) Module P/N 68347098 Hydraulic Control Unit (HCU) P/N 68143491 Since I bought the truck new back in July 2017, I've had the ABS Module & HCU Fail on (3) separate occasions, each time it failed unexpectedly in wet conditions. The failure causes the ABS and traction control systems to not function correctly. The 1st time it failed was approximately 1 year of owning the truck(~Aug 2018), I was towing a 5th wheel camper in the western part of North Carolina in the mountains. I had to hit the brakes coming down a grade due to traffic. The brakes unexpectedly locked up, when the module failed, so I left off and eased back into them. Thankfully, there was no accident. The 2nd (~Sept 2020) and 3rd (~Sept 2022) times the Modules failed I was not towing, but they did fail in wet conditions. After each failure, I took my vehicle to a Ram Dealer for them to diagnose and replace the parts and to document the failures. Prior to the failures there were no warnings.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11519517,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/24/2023","dateComplaintFiled":"04/28/2023","vin":"3C6UR5FJ6HG","components":"SERVICE BRAKES","summary":"Service electronic brake system warning flashes on the dash multiple times while driving. A code reader indicates failure of the hydraulic control unit. Code is c0020.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11518561,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/23/2023","dateComplaintFiled":"04/23/2023","vin":"3C6UR5CL7HG","components":"SERVICE BRAKES","summary":"ABS light continues to come on after changing my Hydraulic Brake Module several of times.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11518383,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/21/2023","dateComplaintFiled":"04/22/2023","vin":"3C6UR5NL6HG","components":"ELECTRICAL SYSTEM","summary":"2017 Ram 2500. 24,000 miles While driving at any speed, warning lights and chime intermittently come on. Display reads \"Service Electronic Braking System\" and \"Service ABS\". ABS and Traction Control lights also illuminate on the dash. Sometimes the chime will come on and off so fast that the truck is constantly chiming which is very. Sometimes the warning lights stay illuminated. Sometimes they go away. Sometimes they flash on a off rapidly. The ABS module and Hydraulic control unit have already been replaced under warranty at 15,000 miles. I have been waiting for the parts to repair for over 8 months (since August 2022) with a promised part mid April. Upon contacting servicing dealer Daimler Chrysler has put this part under \u201cengineering review\u201d AGAIN with a new ETA of sometime in August 2023 for part availability. Safety concern is improper braking while ABS component is active or constantly going in and out during normal driving or while towing under all road conditions.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11518214,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/21/2023","dateComplaintFiled":"04/21/2023","vin":"","components":"SERVICE BRAKES, HYDRAULIC","summary":"The contact owns a 2017 Ram 2500. The contact stated that while driving at various speeds, the ABS warning light and the traction control warning light illuminated, causing the Adaptive Cruise Control mode to disengage. The contact stated that the failure had been reoccurring while driving. The vehicle was taken to the dealer, where it was diagnosed that the ABS module part number: HCU68143491AB needed to be replaced. The dealer informed the contact that the vehicle was unsafe to drive in rainy weather; however, the parts were not available for the repair. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 42,000. The VIN was unavailable.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11518335,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/10/2022","dateComplaintFiled":"04/21/2023","vin":"3C6UR5DL1HG","components":"ENGINE","summary":"An oil leak has formed at 46k miles and it is dripping all over the engine and the entire under carriage of the truck. This is common in the 6.7 cummins. The truck is under warranty but mopar refused to fix the truck. The oil gets on things that cause smoking snd burning smells. This has caused the engine to lose oil pressure and shut off on the highway.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11518171,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/15/2022","dateComplaintFiled":"04/20/2023","vin":"3C6UR5DL2HG","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"Bought this truck with 88000 miles in Texas when I got home back to Arkansas the very next week I start having issues with brake occasionally spongy, service abs and traction control lights coming on and off multiple times and cruise control not working. It may work fine then all of a sudden ding and lights come on and shuts your cruise control off I have almost been hit for this issue multiple times.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11517331,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/14/2023","dateComplaintFiled":"04/16/2023","vin":"3C6UR5CL7HG","components":"SERVICE BRAKES","summary":"For the third time I have had a loss of ABS, traction control and cruise control. Almost went off the highway when it was raining and it decided to stop working again. I personally know 3 other ram owners from 2017 and 2018 that this has happened to. Please help this is a major safety issue and ram is not addressing it properly. Ram just replaces the same faulty parts and 2 years later it happens again.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11517146,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/07/2023","dateComplaintFiled":"04/14/2023","vin":"3C6UR5FL1HG","components":"SERVICE BRAKES","summary":"The abs system stops working. The dealership has replaced the abs twice under warranty and now it is doing the same thing the abs light and the traction control light on the dash is on. The vehicle only has 60,000 miles on it and needs it's third abs control module and abs hydraulic pump.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11516651,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/02/2023","dateComplaintFiled":"04/12/2023","vin":"3C6TR5EJ3HG","components":"ELECTRICAL SYSTEM,SERVICE BRAKES","summary":"The Service Antilock Braking System warning and Service Traction Control warning illuminate regularly. There are no known problems with the systems but it is unknown if they will work when needed. The lights come on up to one time per second, and sometimes not for days. There are hundreds of people on forums complaining about this, no known fix. Replacing components does not seem to solve the issue. I have video available if needed.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11516357,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/04/2023","dateComplaintFiled":"04/10/2023","vin":"3C6UR5CL7HG","components":"ENGINE","summary":"My 2017 RAM 2500 (VIN-HG607103) at 83,015 miles began throwing a code of P2609 which is an air intake heater issue. I found my air intake relay was not working. I replaced it and all good, until the code returned a little over a week later. I then tested the relay and found it good and began to research more to learn that I had the \"Bolt of Death\" occurring. The bolt on my grid heater plate was broken, however it had not dropped into my engine cylinder. Luckly it was fused to the heater grid plate still. If it had fell off, it would fallen into a cyclinder damaging it and the piston, blowing the engine. There are recalls on new trucks with this engine however not the 2017s yet.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11514924,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/15/2022","dateComplaintFiled":"04/01/2023","vin":"3C6UR5CL0HG","components":"ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,SERVICE BRAKES","summary":"Abs pump and control module built with defective part\u2019s causing pump and module failure which in turn caused break failure","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11514447,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2023","dateComplaintFiled":"03/29/2023","vin":"","components":"SERVICE BRAKES, HYDRAULIC,SERVICE BRAKES, AIR","summary":"The contact owns a 2017 Ram 2500. The contact stated that the ABS and traction control warning lights were intermittently illuminated on the instrument panel. The vehicle was taken to dealer where he was informed that the part to repair the vehicle was on back order. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 48,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11513845,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2021","dateComplaintFiled":"03/26/2023","vin":"3C6UR5CLXHG","components":"SERVICE BRAKES","summary":"Anti-lock brakes do not work on my 2017 Ram 2500 diesel and haven't for over a year and a half. Light constantly flashes on dash with alarm. I brought it to the dealership, and they said the \"Hydraulic Control Unit\" is faulty but was told Ram is not even making the part. In Michigan winters, anti-lock brakes are a huge safety issue. My truck is the diesel version weighing in at 7,000 lbs. Trying to stop in the winter is a huge problem. Even if I sell the truck, it's still going to be a problem for whoever buys it. If you Google it, you will find numerous other Ram pickups for 2017 & 2018 with the same problem. I don't understand why brake issues are not a recall.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11513737,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/24/2022","dateComplaintFiled":"03/25/2023","vin":"3C6UR5FL4HG","components":"SERVICE BRAKES","summary":"Truck lost abs, traction control, and cruise control at 34000 miles. On 12/30/19 the truck was repaired. Now at 61000 miles the truck lost its abs, traction control, and cruise control in a winter storm hauling a trailer. The original part has been superseded with a new part both of which are unavailable.This truck is only used to tow a 15000lb camper and a gooseneck equipment trailer. Mopar is unwilling to do anything to rectify this problem which is very unsafe. I was able to locate the part in Nevada but due to Mopars \"managed allocation\" they would not sell it to someone in Ohio.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11513305,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2022","dateComplaintFiled":"03/22/2023","vin":"3C6TR5EJ2HG","components":"SERVICE BRAKES","summary":"Started having abs and traction control issues in early October of 2022. Have had two cases of compleat brake lock up. Took to ram deal for repairs and it was diagnosed as the abs hydraulic unit. When road conditions are icey and slick will have issues with the brakes locking up.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11513099,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/28/2023","dateComplaintFiled":"03/21/2023","vin":"3C6UR5NLXHG","components":"SERVICE BRAKES","summary":"\"Service ABS,\" \"Service Electronic Breaking System,\" and \"Traction Control\" caution lights illuminate on vehicle during driving. Started with intermittent illumination. Took vehicle to dealer and was told that ABS pump failed, but no parts are available to repair. Service advisor said it was ok to drive, that the brakes will function without ABS system. Brake performance is diminished. There is no pumping sensation when I apply brakes hard.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11512353,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/24/2021","dateComplaintFiled":"03/17/2023","vin":"3C6UR5CL3HG","components":"SERVICE BRAKES, HYDRAULIC","summary":"The contact owns a 2017 Ram 2500. The contact stated that while driving at various speeds, the ABS and traction control warning lights were illuminated. The vehicle was taken to a local dealer, where it was diagnosed that the ABS and hydraulic control unit modules needed to be replaced. The vehicle was repaired; however, the contact stated that the failure reoccurred and that the cruise control also failed to activate as needed. The vehicle was then taken to Arrigo Chrysler Dodge Jeep RAM West Palm Beach (6500 Okeechobee Blvd, West Palm Beach, FL 33411), where it was diagnosed that the ABS and hydraulic control unit modules needed to be replaced again; however, the parts were on backorder. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 60,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11512487,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/22/2022","dateComplaintFiled":"03/17/2023","vin":"3C6UR5HL3HG","components":"SERVICE BRAKES","summary":"When driving, the Service Anti-Lock Brake System (ABS) light would intermittently cut on and off and would disable the ABS system and Traction Control system. This would happen at any speed. I scheduled an appointment at Pearson Chrysler Dodge Jeep in Richmond, Virginia for 11/22/2022. I was told the ABS Control Module was defective and the part had to be ordered. The dealership advised that this equipment has malfunctioned in many 2017 Ram 2500 trucks and that the part was on back order until late January 2023. They also advised me that if I drove the truck when the light was on I would NOT have anti-lock brakes or traction control. I have called multiple times to inquire about the status of my part order to get the safety issue fixed. I was told in January that the part still wasn\u2019t in and that the timeframe was pushed out to March. I called again today (3/17/2023) and was told the part now was in the process of switching suppliers and that they did not know if or when my part will be available. This is a huge safety issue. My truck has been mostly parked since before Thanksgiving and it\u2019s now almost April. RAM as a manufacturer is creating a large safety issue for anyone with this same issue. I have not been able to get my truck serviced properly with OEM parts due to their negligence. This is a warranty claim and my contract will expire in 2 months and I am not sure if this will be covered once or if the part ever arrives. Please assist in getting this issue resolved. I do a lot of towing and depend on this truck to be safe for me and other drivers and RAM is preventing this from happening. My truck is still mostly parked and cannot be trusted on long trips. My truck is also due for state inspection in June and this warning light will cause my truck to be rejected and then I will not be able to drive it at all.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11512116,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/25/2022","dateComplaintFiled":"03/16/2023","vin":"3C6UR4KL0HG","components":"SERVICE BRAKES","summary":"Second failure of ABS system in 2 years. Error code c0020-1 for failed ABS HCU part number 68143491AB. Replacement parts are currently unavailable from manufacture and has been in the status for nearly 6 months. Service center is unable to restore functionality of brake systems and vehicle has been un-driveable due to ABS safety concerns since October 2022. As stated this is my second failure with same part, first failure was in Sept 2020.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11512294,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/18/2023","dateComplaintFiled":"03/16/2023","vin":"3C6UR5DL2HG","components":"VEHICLE SPEED CONTROL,UNKNOWN OR OTHER,SERVICE BRAKES","summary":"I have dash lights going on and off for the ABS and traction control. This is very intermitted. On two occasions I have experienced times where I had to slam on the brakes to avoid an accident. Both times the ABS failed to work causing me to come to near collision with another vehicle. One of the times this caused me to go off into a ditch. This was with slick roads and snow covered in areas. Have also had several times the truck would steer out of control with no traction aid. I am constantly losing speed control using cruise control. It will work for a bit and then turn off when the ABS and traction control lights come on.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11511385,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/15/2023","dateComplaintFiled":"03/12/2023","vin":"3C6TR5EJ5HG","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"ABS light and alarm come on and goes off at random intervals. This issue was repaired before on 03/04/2020 and now the issue is reoccurring when rain or hight humidity. The original ABS code on the system was C0020-01 (ABS pump motor control - general failure). The HCU part #68143491AA was replaced and ABS module the issue corrected. My concern is that the ABS is disabled on the vehicle once the condition occurs and could result in loss of control during a hard or panic stop. I pull a 7,000 lb trailer and am concerned that if a hard stop occurs the truck could start sliding and cause the truck and the traile to lose control.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11511314,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/20/2023","dateComplaintFiled":"03/11/2023","vin":"3C6UR5FLXHG","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"Abs unit, hcu failed. Lights flash on an off over an over while driving. ABS light stays on so ABS will not work. Cruise control will not work. Keeps throwing service abs, and service electronic brake controller","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11509759,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/29/2022","dateComplaintFiled":"03/01/2023","vin":"3C6UR5FL0HG","components":"SERVICE BRAKES","summary":"Left front caliper locked up upon lightly pressing brake pedal and brake pedal pulsing while towing approx 10k lbs. ABS and traction control light were illuminated. C0020 code - ABS Pump motor control. Truck has had 4 other similar issues without locking up caliper yet resulting in replacement of HCU and ABS model. At 58,536 miles truck has been at dealer for 60 days needing 5th replacement of HCU and ABS pump that is not available to order per RAM Customer Care case# 85015233","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11509466,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/31/2023","dateComplaintFiled":"02/28/2023","vin":"3C6UR5CL9HG","components":"SERVICE BRAKES","summary":"ABS light and alarm come on and goes off at random intervals. This issue was repaired before on 10/06/2020 and now the issue is reoccurring. The original ABS code on the system was C0020-01 (ABS pump motor control - general failure). The HCU part #68143491AA was replaced and the issue corrected. My concern is that the ABS is disabled on the vehicle once the condition occurs and could result in loss of control during a hard or panic stop. I pull a 12,000 lb camper and am concerned that if a hard stop occurs the truck could start sliding and cause the truck and the camper to lose control.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11509061,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/04/2019","dateComplaintFiled":"02/25/2023","vin":"3C6UR5FL6HG","components":"SERVICE BRAKES","summary":"Faulty break module. Dash reads service antilock break system, ABS light on in dash, traction control light on as well. Cruise control will not work because of this issue. Intermittent occurrences at first, now constant after 3 years. It has been taken to multiple dealerships, while under warranty with these exact problems. No results! An independent service center diagnosed this issue and has ordered the part. Have been waiting two months now still nothing.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11509012,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2022","dateComplaintFiled":"02/24/2023","vin":"3C6UR5HL2HG","components":"SERVICE BRAKES","summary":"The service abs and anti lock brake light comes on and off. I have talked with 3 different dealers and they all told me the abs module is probably bad . The part is on backorder for the last year, so I can\u2019t get it fixed.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11508338,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2022","dateComplaintFiled":"02/21/2023","vin":"3C6UR5FL7HG","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"ABS / Traction Control lights began intermittently turning on. After roughly 5k miles, the lights are on all the time. The truck is throwing code C0020-01. From looking around online, this is certainly not a unique situation. The fact that there is an updated HCU (P/N 68143491AB) to be released later this year, shows that this is a known issue.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11508080,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/19/2023","dateComplaintFiled":"02/19/2023","vin":"3C6UR5ML6HG","components":"SEATS","summary":"As I got in my truck and put the key in the ignition, my driver side power seat started to move forward on its own and would not stop, forcing me to open my door and remove my legs before it pinned my legs or worse, the seat stopped at the fully forward position with only a few inches between seat and bottom of dash.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11507953,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/17/2023","dateComplaintFiled":"02/18/2023","vin":"3C6UR5GL5HG","components":"ENGINE","summary":"Recently there has been a number of reports stating the Engine Pre-heater electrical connector has become corroded causing the connector to overheat, rust, and eventually dropping the bolt nut to fall into the intake manifold where the lose nut is succeed into one of the cylinders causing major mechanical damage to the diesel engine. One article was mentioned and posted on Bank Power website, article: RAM Insider Talks Bolt Failure, regarding the intake manifold part# 12B1023A163.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11507326,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/12/2023","dateComplaintFiled":"02/14/2023","vin":"3C6TR5EJ6HG","components":"SERVICE BRAKES","summary":"ABS and traction control systems are malfunctioning. Dodge dealer states that the abs module and hcu need to be replaced which both are on back order. Roughly $1500 worth of parts and labor are required to fix issue at my cost. Truck has 80,000 miles currently and problem started about 1000 miles/month ago. Both abs and traction control lights flash on/off constantly.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11506550,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/01/2022","dateComplaintFiled":"02/10/2023","vin":"3C6UR5JL5HG","components":"STRUCTURE","summary":"The contact owns a 2017 Ram 2500. The contact stated while entering the vehicle, she noticed that the inside of the window and dashboard was covered with moisture. The contact stated that the rear basins were also filled with water. The contact took the vehicle to the local dealer, where it was diagnosed with needing both rear cab vents and brake lights to be replaced. The vehicle was repaired. The manufacturer had been informed of the failure. The failure mileage was 49,584.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11505561,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/26/2023","dateComplaintFiled":"02/04/2023","vin":"3C6UR5FL2HG","components":"SERVICE BRAKES","summary":"ABS failure i have taken my truck to the dealership 3 times to have the ABS module replaced due to failure.my truck only has 67,223 miles on it.the ABS lights comeon the dash and Traction control lights as well when this happens.this needs to be investigated and resolved.please help me and so many others with this issue, Thank you.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11505480,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/10/2022","dateComplaintFiled":"02/03/2023","vin":"3C6UR5NL2HG","components":"SERVICE BRAKES","summary":"Truck continuously warns and chimes to \"Service Electronic Brake System.\" Truck no longer has working ABS. https://static.nhtsa.gov/odi/inv/2022/INOA-PE22012-9925.PDF","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11503951,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2022","dateComplaintFiled":"01/27/2023","vin":"","components":"SERVICE BRAKES, HYDRAULIC","summary":"The contact owns a 2017 Ram 2500. The contact stated the ABS warning light illuminated intermittently. The vehicle was taken to the dealer where the ABS sensor was replaced; however, the failure recurred. The vehicle was taken back to the dealer, where the mechanic replaced the ABS sensor a second time; however, the failure recurred. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 10,000. The contact stated that the failure has occurred three times now. The part necessary for repairs in currently on backorder.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11503871,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2022","dateComplaintFiled":"01/26/2023","vin":"3C6UR5PJXHG","components":"SERVICE BRAKES","summary":"Around the 1st of October I started to get the Service Electronic Braking System and ABS warning lights on my Ram 2500 so I took it into Rairdon\u2019s in Bellingham, WA on November 8, 2022. (Note- it took me 4 weeks to get an appointment to take it in) I was informed that the HYDRAULIC CONTROL UNIT (HCU) is faulty and to replace it first and if the fault code comes back then replace the ABS module. Never heard back on the HCU part ETA so I called back to the dealership on November 15, 2022 and was told the HCU will now be in January 18, 2023. Once again when I contacted the dealership on January 8, 2023 and I was told the HCU is now pushed out to March 15, 2023. So I have to wait 4 months (if it shows up to the dealership in March) to get a Mopar part to fix my vehicle?","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11503898,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/21/2019","dateComplaintFiled":"01/26/2023","vin":"3C6UR5CL2HG","components":"SERVICE BRAKES,FUEL/PROPULSION SYSTEM","summary":"ABS module and hydraulic control units replaced in 2019, after driving the truck less than 20k miles the exact same issues have returned. Truck is out of warranty now, no cruise control, ABS, or traction control. Very common issue amongst 2017-2018 Rams. Second issue happened recently when temps dropped below freezing. DEF system fault - DEF injector checked for crystallization. No crystals - truck will go into limp mode rendering it useless due to an inferior component manufacture is aware of and have addressed on new models but have not afforded older models a solution.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11503530,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/20/2021","dateComplaintFiled":"01/25/2023","vin":"3C6UR5FL5HG","components":"POWER TRAIN,VEHICLE SPEED CONTROL,SERVICE BRAKES","summary":"My dash will randomly start flashing the messages \"service electronic braking system\" and \"service antilock brake system\". Sometimes this happens as soon as I start the vehicle, other times it happens while driving down the road. Sometimes it seems as if a bump in the road will trigger the messages, others are random. When the messages are there, the traction control feature does not work. I do not know if the abs system will work or not as I have been lucky enough to not have to test that. Also, while the messages are present, the cruise control function will not work.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11503429,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/03/2023","dateComplaintFiled":"01/24/2023","vin":"3C6UR5FL5HG","components":"ELECTRICAL SYSTEM,SERVICE BRAKES","summary":"2017 Ram 2500. ODO 77,000 miles While driving at any speed, warning lights and audible tones intermittently come on. Display reads \"Service Electronic Braking System\" and \"Service ABS\". ABS and Traction Control lights also illuminate on the dash. Sometimes the warnings will come on and off so fast that the truck is constantly chiming which is very distracting. Speed doesn't appear to be a factor. Sometimes the warning lights stay illuminated. Sometimes they go away. Sometimes they flash on a off rapidly. Truck has not been taken to the dealership yet but an appointment has been made and the dealer said it is most likely the ABS module and Hydraulic Control Unit that needs to be replaced. This sounds like a known issue. Safety issues I am concerned about are: Loss of ABS and traction control. Trailer braking system issues while towing (horse trailer). Distractions from audible alarm constantly chiming, loss of braking power.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11502862,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2022","dateComplaintFiled":"01/20/2023","vin":"3C6TR5EJ1HG","components":"ELECTRICAL SYSTEM,SERVICE BRAKES","summary":"Starting roughly a year from the date of this report, the vehicle would randomly issue a warning \"Service Electronic Braking System\" and turn on the Traction Control and ABS warning indicators; it would also disable Cruise Control. These errors would appear sporadically and persists for a few seconds to a few minutes. The dealer was unable to diagnose as the error was not actively triggered at the dealership. Over time, the error happened more often and persisted for longer time periods (minutes, hours, then days) but would eventually (and randomly) reset. It became clear that it was oftent triggered by a sharp jolt or a tight turn. Recently the error stayed on permanently and the dealer was able to retrieve an error code which led them to suspect a faulty connector. It took 6 weeks to get the connector and when the dealer attempted to install it they came to the conclusion that both the wiring harness and the connector are OK. They were able to retrieve additional error codes that pointed at the HCU (Hydraulic Control Unit) of the ABS system needing replacement. No HCU units are currently available. I have conducted extensive online research concerning this issue and the four symptoms: 1. \"Service Electronic Braking System\" message 2. Traction control indicated lit and traction control disabled 3. ABS indicator lit and ABS disabled 4. Cruise Control disabled and found that there are a large number of reports for RAM 1500 and 2500 models with mileage as low as 12,000 miles. This appears to be a wide spread failure of the HCU component that points at a flawed part that causes significant safety issues as it randomly disables both traction control and ABS functionality. RAM simply burdens the consumer with the cost of having to replace the HCU, sometimes multiple times as new units tend to fail again.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11502447,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/12/2022","dateComplaintFiled":"01/18/2023","vin":"3C6UR5CLXHG","components":"ELECTRICAL SYSTEM,SERVICE BRAKES","summary":"Hydraulic Control Unit failure on Ram 2500. This causes antilock brakes to stop working as well as traction control.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11502511,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/04/2022","dateComplaintFiled":"01/18/2023","vin":"3C6UR5NL0HG","components":"SERVICE BRAKES","summary":"The vehicle was purchased new Oct. 2017. On or about 1 Oct 2020 the vehicle had 19,100 miles. The vehicle displayed a constant \"ABS Fault\" / \"Traction Control Fault\". This was reported to my local dealer in Panama City, FL. The dealer service dept. worked the current Recalls and the ABS Fault at that time. Service was completed 10/16/2020. The vehicle was still under the basic 36M/36K mile warranty. The dealer reported the replaced part as MOPAR # 68143491AA, brake controller module. The vehicle is not in daily service, so the mileage is low for the age of the vehicle. On or about 1 June 2022, the vehicle had 22,250 miles when the ABS Fault resurfaced. At first it was intermittent, but later the ABS Fault / Traction Control Fault is constantly displayed. The brakes feel and appear to work normal, but I feel they would not work as intended during a hard braking or a skid or on wet pavement. I read dozens of owner blogs, Cummins forums, Ram owners forums, U-Tube, etc. It seems a large number of similar trucks are reported by their owners to have this problem. many owners like me have reported having this problem fixed by the dealer only to have it soon reappear. Many owners that have had this problem repaired also indicated the same part or part number and/or cite the trouble as brake hydraulic controller or a controller module.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11502174,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/17/2018","dateComplaintFiled":"01/17/2023","vin":"3C6UR5CL7HG","components":"STEERING,SUSPENSION","summary":"The steering components are causing it to be difficult keeping the vehicle in the driving lane; the vehicle wanders from side to side. Two seperate Dealers cannot locate the problem.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11501493,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/07/2022","dateComplaintFiled":"01/12/2023","vin":"3C6UR5DL0HG","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"At less than 50K miles, the ABS braking and traction control system has failed compromising the safety of the driver, passengers and cargo.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11500817,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/12/2022","dateComplaintFiled":"01/09/2023","vin":"3C6UR5NL9HG","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"ABS/ Traction Control lights constantly going on and off. Kicks off cruise control. Message blocks digital speedometer. Known issue, yet FCA will not recall.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11500720,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/08/2023","dateComplaintFiled":"01/08/2023","vin":"3C6UR5FL2HG","components":"SERVICE BRAKES","summary":"Service Electronic Brake System came on while driving. Problem seems to be inconsistent and constantly turns on and off preventing ABS and traction control from working. Braking when the system is not working properly will result in massive feedback from the brake pedal.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11500298,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/05/2022","dateComplaintFiled":"01/05/2023","vin":"3C6UR5DL7HG","components":"SERVICE BRAKES, HYDRAULIC,SERVICE BRAKES, AIR","summary":"The contact owns a 2017 Ram 2500. The contact stated while driving at 30-35 MPH on a damp road and approaching a stop light, the brake pedal was depressed but the brakes locked, causing the vehicle to slide. The traction control and ABS warning lights were illuminated. The contact stated as he released the brake pedal and reapplied it slowly, the vehicle responded as needed. However, the failure reoccurred while driving. The vehicle was taken to an independent mechanic where it was diagnosed with brake circuit failure. The vehicle was not repaired. The contact related to NHTSA Action Number:\u00a0PE22012 (Service Brakes, Hydraulic). The dealer and the manufacturer were not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 46,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11498216,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/03/2022","dateComplaintFiled":"12/20/2022","vin":"3C6TR5EJ2HG","components":"SERVICE BRAKES","summary":"See an article that abs failure issues are being reported on 2017-2018 ram 2500-3500. In the process of waiting for an abs hydraulic actuator. Loss of abs and braking","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11497903,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/01/2022","dateComplaintFiled":"12/17/2022","vin":"3C6UR5CL2HG","components":"SERVICE BRAKES","summary":"The brakes never have stopping power even with the exhaust brake. It take along time to stop at 30mph and if I'm going above 30 mph I'm afraid I will run into someone ahead of me if they put on their brakes.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11497805,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/20/2022","dateComplaintFiled":"12/16/2022","vin":"3C6UR5FJ8HG","components":"SERVICE BRAKES","summary":"Purchased truck used Fall 2021 with only 27k miles. After less than year and about 8k miles. ABS warning lights and sound randomly and erratically became an annoying problem. The cause is a defective Hydraulic Control Unit. Ram truck owners have posted hundreds if not thousands of complaints on the internet regarding this. Anyway, I had to disconnect the fuse for the ABS Module to prevent the annoying, interfering malfunction. The truck brakes safely but there is not the additional safety of the ABS system. The newer version of the Hydraulic Control Unit is not available and backordered until at least the end of January, 2023. Dodge Ram owners of these trucks can't even pay high dealer repair prices because no one has the part. I believe 2019 and newer models have the same problem but Ram has issued a recall for those model years.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11497545,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/15/2022","dateComplaintFiled":"12/15/2022","vin":"3C6UR5FL4HG","components":"SERVICE BRAKES","summary":"ABS and traction control lights flash, ABS and HCU modules have to be replaced","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11497552,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/07/2022","dateComplaintFiled":"12/15/2022","vin":"3C6UR5GL8HG","components":"SERVICE BRAKES","summary":"Completed a hard stop, but ABS system did not appear to work correctly. Once stop was completed, had two malfunction lamps and a \"service ABS warning\". Lights and warning went away once I resumed driving. In a separate incident, I took off from a stop in wet conditions and the traction control system did not appear to be working, vehicle spun the rear tires an abnormal amount. Once this happened, the warning lights and error message returned, but went away upon further driving. I visited the dealer and had them pull the error code and it was \"C0020-01-ABS PUMP MOTOR CONTROL - GENERAL ELECTRICAL FAILURE\". There is an active technical bulletin stating the issue is with the hydraulic control unit (HCU). It appears to me that this problem disables the antilock brakes as well as the traction control system. The danger here is that the warning lamps and error messages go away, leading one to believe the system is functioning normal when in fact it is not. I was advised by the dealer that the replacement part is unavailable and could be for several months.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11497413,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/30/2022","dateComplaintFiled":"12/14/2022","vin":"3C6UR5DL7HG","components":"SERVICE BRAKES","summary":"The contact owns a 2017 Ram 2500. The contact stated while driving approximately 5 MPH and depressing the brake pedal, the pedal went to the floor while stopping the vehicle. The contact stated there was no warning light illuminated. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was 135,844.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11497427,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2017","dateComplaintFiled":"12/14/2022","vin":"3C6UR5ML6HG","components":"SERVICE BRAKES, HYDRAULIC","summary":"The contact owns a 2017 Ram 2500. The contact stated that while driving at various speeds, the brake pedal failed to respond when depressed, and required a longer braking distance. No warning lights were illuminated. The vehicle was not yet taken to an independent mechanic or local dealer for diagnostic test or repair. The manufacturer was not made aware of the failure. The failure mileage was unknown.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11497439,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/21/2022","dateComplaintFiled":"12/14/2022","vin":"3C6UR5DJ2HG","components":"SERVICE BRAKES","summary":"The brake warning light flashed on and off irregularly. Took to the dealer but was told they couldn't diagnose it since the light was currently off. Months later the light was on when I took it for the annual State safety inspection. Diagnosed the hydraulic control unit needed to be replaced. It took them a few weeks to get one in but it was finally completed at a cost to me of a little more than $1,000. The service writer told me that they have found this to be a common problem in low mileage Ram 2500s. Currently I have approximately 17,000 miles on my 2500","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11497512,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/07/2022","dateComplaintFiled":"12/14/2022","vin":"3c6ur5jl4hg","components":"SERVICE BRAKES","summary":"ABS/traction control intermediately functioned for several weeks. But is now inoperable.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11497246,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/13/2021","dateComplaintFiled":"12/13/2022","vin":"3C6UR5FL1HG","components":"SERVICE BRAKES, HYDRAULIC","summary":"The contact owns a 2017 Ram 2500. The contact stated that while driving on wet or snowy roads and depressing the brake pedal, the vehicle would not stop as needed. The contact stated that after depressing the brake pedal, the ABS pulsated normally but the vehicle did not stop and continued into the intersection. The cause of the failure was not yet determined. The manufacturer and local dealer were not notified of the failure. The failure mileage was 42,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11497245,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/10/2022","dateComplaintFiled":"12/13/2022","vin":"3C6UR5KL0HG","components":"SERVICE BRAKES","summary":"While driving the \u201cService Electronic Braking System and ABS warning light came on. I had a shop run the diagnostics and the tester confirmed what the lights were showing.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11497058,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/30/2022","dateComplaintFiled":"12/12/2022","vin":"3C6UR5FL4HG","components":"SERVICE BRAKES, AIR","summary":"The contact owns a 2017 Ram 2500. The contact stated that the ABS system warning light was illuminated. The vehicle was taken to the local dealer where it was diagnosed with an ABS pump motor and a general electrical failure. The vehicle was not repaired due to backordered parts. The manufacturer was not notified about the failure. The failure mileage was 66,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11496821,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/04/2022","dateComplaintFiled":"12/09/2022","vin":"3C6UR5CL7HG","components":"SERVICE BRAKES","summary":"Received code c0020-01 for ABS pump, this is the third time in under 50,000 miles. Complete loss of traction control and ABS braking. It\u2019s a well known issue that dealerships are aware of. There are class action lawsuits about this. Please help.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11495644,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/04/2022","dateComplaintFiled":"12/01/2022","vin":"3C6UR5CL3HG","components":"ENGINE","summary":"The contact owns a 2017 Ram 2500. The contact stated while jump starting another vehicle, the contact noticed that the oil dip stick was not secured. The contact pushed the dip stick back into place. On another occasion, the contact was having the battery changed and the oil dip stick was not secured again. The vehicle was not taken to the dealer. The manufacturer was contacted. The failure mileage was 95,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11494915,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/11/2022","dateComplaintFiled":"11/25/2022","vin":"3C6UR5HL5HG","components":"ELECTRICAL SYSTEM,SERVICE BRAKES","summary":"ABS pump electrical failure, repaired OCT.17/2020 by dealer. 11/20/2022 same problem. ABS light, traction control, and no Trailor brakes, or cruse. not sure what other problems exist.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11491400,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/26/2022","dateComplaintFiled":"10/29/2022","vin":"3C6UR5DL9HG","components":"ELECTRICAL SYSTEM,SERVICE BRAKES","summary":"Service Electronic Brake System and service Antilock Brake system light come on and off intermittently at random times. Some time on and off a few times faster then it can display the message. The Hydraulic Control Unit was replace one already. Reading online there are several 2017 and 2018 rams having this issue.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11490830,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/25/2022","dateComplaintFiled":"10/25/2022","vin":"3C6UR5CL7HG","components":"VEHICLE SPEED CONTROL,SERVICE BRAKES","summary":"The ABS control module and the HCU has Failed twice on this truck resulting in loss of traction control, ABS and cruise control. The unit was replaced around 42,000 miles and then failed again at roughly 60,000 miles. Ram will not replace under warranty. the failure causes the abs and traction control light on the dash to come on and off constantly. it also shuts down cruise control. I believe it also causes excessive ware on the rear tires due to the traction control system not working properly. This is a major problem and judging by online repair forums there are many other people experiencing the same issues","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11490872,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/15/2021","dateComplaintFiled":"10/25/2022","vin":"3C6UR4FL2HG","components":"EXTERIOR LIGHTING","summary":"The automatic high beam does not go from high to low automaticly.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11490672,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/23/2022","dateComplaintFiled":"10/24/2022","vin":"3c6ur5gl6hg","components":"ENGINE","summary":"The contact's husband owned a 2017 Ram 2500. The contact stated that prior to the failure, the dealer replaced the crankcase filter and performed other unknown maintenance services. The contact stated that after her husband remotely started the vehicle, there was smoke coming from underneath the hood and smoke entered the cabin of the vehicle. The contact's husband opened the hood and noticed there were flames coming from the engine compartment. The contact's husband extinguished the fire with a hose. No injuries were sustained, and no medical attention was received. No police or fire department reports were filed. The contact related the failure to a faulty solid-state intake heater grid relay located in the engine compartment; however, the vehicle was not diagnosed nor repaired. The vehicle remained in the driveway and was not yet deemed totaled by the insurance company. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 94,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11488399,"manufacturer":"Chrysler (FCA US, LLC)","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/25/2022","dateComplaintFiled":"10/07/2022","vin":"3C6UR5DL7HG","components":"POWER TRAIN","summary":"The contact\u2019s son-In-Law owns a 2017 Ram 2500. The contact stated while her daughter was putting her grandchildren in the vehicle, her 2-year-old grandson, who was briefly left in an unknown front seat with the doors closed, pushed the gear shifter into drive (D) and the vehicle accelerated without applying the brakes. The vehicle crashed into a trailer filled with tools located 20-30 ft. away. The vehicle then crashed into the corner of a storage building and stopped. There were no injuries sustained. The air bags did not deploy. There was no police report filed. The vehicle was taken to the dealer where it was diagnosed that the Brake Transmission Shift Interlock (BTSI) had failed and needed to be replaced. The dealer associated the failure with NHTSA Campaign Number: 18V100000 (Power Train). The contact stated that the vehicle was repaired under the recall in 2018; however, the failure persisted. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was approximately 123,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11487738,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/16/2021","dateComplaintFiled":"10/03/2022","vin":"3c6ur5nl2hg","components":"ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,SERVICE BRAKES","summary":"This issue was repaired by the dealer one year ago and it has happened again, they tried to charge me by pretending they didnt know about the previous repair. the internet is full with the exact same complaint and how is this not a recall to hold them accountable?? the service electronic brake system and ABS lights come on and off each time making annoying noises. when the lights are on the 4x4, cruise control and other items will not engage. the dealer agreed to repair it but told me to call in 5 months to see IFFFF any parts are available this not only shows its a wide spread problem but their incompetency to fix it. how do I know the second module they replace wont malfunction as well???","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11486608,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/26/2022","dateComplaintFiled":"09/27/2022","vin":"3C6UR5DLXHG","components":"ELECTRICAL SYSTEM,SERVICE BRAKES","summary":"Under normal driving conditions I got the \u201cSERVICE ANTILOCK BRAKE SYSTEM\u201d message along with an ABS light, traction control light, loss of traction control, loss of cruise control functions and loss of 4x4 functions. This is a well known safety issue that needs to be addressed by the manufacturer. With ABS being a SAFETY feature required on all vehicles, it is only appropriate that this become a safety recall.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11486726,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2022","dateComplaintFiled":"09/27/2022","vin":"3C6UR5DJ2HG","components":"SERVICE BRAKES, AIR","summary":"The contact owns a 2017 Ram 2500. The contact stated that on several occasions while driving at various speeds, the ABS warning light illuminated on the instrument panel. The vehicle was taken to a local dealer where it was diagnosed that the ABS control module needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 20,000","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11486003,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/23/2022","dateComplaintFiled":"09/23/2022","vin":"3C6UR5DL8HG","components":"STEERING","summary":"The contact owns a 2017 Ram 2500. The contact received notification of NHTSA Campaign Number: 19V021000 (Steering). The vehicle was taken to the dealer where the recall was performed. The contact stated that he was informed that the mechanic temporarily welded the nut to the adjuster sleeve and later assembled the drag link welds; however, the contact stated that while driving at various speeds, the vehicle was pulling to the right. The vehicle was taken to several independent mechanics where the contact was informed that an alignment was needed; however, due to the welding, the alignment could not be performed. Additionally, the contact stated that due to the alignment not being performed he had to replace the tires several times. The vehicle was taken back to the dealer where the contact was provided a cost for the repair. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that there would be a charge for any repair on the vehicle. The failure mileage was approximately 98,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11484787,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/04/2022","dateComplaintFiled":"09/16/2022","vin":"3C6UR5FL1HG","components":"POWER TRAIN,ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"The vehicle randomly goes into 4WD without the user turning the knob to request 4WD. If this happens at high speed it will cause severe damage to the vehicle drive train. Makes steering extreemly difficult on pavement. 1. Service 4WD lamp illuminates. 2. Reduced speed and exited highway. 3. Steered vehicle to off ramp. Upon steering left vehicle entered 4WD without user request making steering very difficult. Vehicle would not return to 2WD unless user shut down vehicle, turn knob to 4WD then back to 2WD. Investigated by certified RAM technician at a dealership on 5/11/2]22 who could not find the issue. The dealership cleared the truck for ordinary use. Currently the vehicle status is service 4WD light is on and it will not shift to 4WD or 2WD. 2 incidents one in 1 June 2021 2 September 2022","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11484707,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2022","dateComplaintFiled":"09/15/2022","vin":"3C6UR5FL3HG","components":"SERVICE BRAKES","summary":"Service ABS system and service electronic braking system waring lights keep coming on. Throwing code C0020-0. Brake hydraulic control unit is bad. This is a common problem and should be recalled.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11481979,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/24/2022","dateComplaintFiled":"08/30/2022","vin":"3c6ur5fj6hg","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"My 2017 Ram with less than 14000 miles has no a steady \u201cservice ABS system \u201clight on:checking on internet this seems be to happening to ALL Ram models.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11481774,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/27/2022","dateComplaintFiled":"08/29/2022","vin":"3C6UR5GL7HG","components":"SERVICE BRAKES, AIR","summary":"The contact owns a 2017 Ram 2500. The contact stated that sporadically the ABS warning light illuminated. Additionally, the contact stated that he hooked the vehicle to a diagnostic machine which indicated that the ABS control module failed. The dealer was not notified of the failure. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that there were no recalls affiliated with VIN. The failure mileage was approximately.48,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11475503,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/22/2022","dateComplaintFiled":"07/23/2022","vin":"3C6UR5CJXHG","components":"ELECTRICAL SYSTEM","summary":"Purchased this vehicle 8 months ago and from what I have been reading online this is an ongoing problem with Dodge Ram 2500 and this ABS module electrical issue is considered the most expensive part fixing the Dodge Ram, so how is it fair to the consumer to have to pay 3,000 for an electrical issue less than one year ago and only 35,000 miles on vehicle. There are thousands of post with the same complaint on the same year truck with the same issue. The Dodge Dealership said today that it is a safety issue because when we go to use our brakes quickly or for Emergency they will not work and they could lock up. we bought this vehicle to tow our fifth wheel. It makes me feel unsafe and not fair to have to feel this way. These days we can barely afford our vehicles and homes more less to have to pay for an electrical issue that is the cause of Dodge Ram and there Manufacture Issue. They need to be responsible for there faulty parts.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11475110,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/18/2022","dateComplaintFiled":"07/21/2022","vin":"3C6UR5HL6HG","components":"SERVICE BRAKES","summary":"I am receiving two messages: Service Electronic Braking System and Service Antilock Braking System. The cruise control and trailer braking system will not operate under this condition. I tow a 5th wheel trailer. This is a common problem on Ram trucks. The local dealer has quoted me between $1000 and $1600 for the repair. I have a friend who had the problem at 36,000 miles. Ram had made a change to both parts causing this problem (part numbers 68143491AB and 68347098AB) Why are customers having to pay for an obvious design flaw? I was told there is no plan for a recall at this time.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11473733,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/13/2022","dateComplaintFiled":"07/13/2022","vin":"3C6UR5CL2HG","components":"STEERING,SUSPENSION","summary":"Recall for the drag link on this series of 2500 trucks calls for welding an adjustable part of the steering linkage - the drag link jam nuts, rendering that part non-adjustable. Once welded, to then perform an alignment the welds would need to be carefully ground off, alignment work performed, and then once again everything re-torqued and welded back in place per the recall advisory steps. Also consider the effects of welding, grinding, and welding again and again over the life of this HD truck. An alignment is critical to towing thousands of pounds, pulling to the side and overcorrecting while towing a load because a simple alignment is no longer possible is arguably just as dangerous as the original issue attempted to be mitigated (loss of steering). The correct fix for this safety issue is to replace this drag link component, not render the truck unusable. A new drag link without this issue has been engineered and made available for sale, but my VIN says its not eligible for it as a covered recall repair. This is an OEM design failure with a short-sighted workaround that renders the vehicle useless over time; seems ridiculous for the customer to be financially responsible for this failure. Attached photo is of the welded, \"recall completed\", drag link on my now horribly misaligned truck.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11473768,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/05/2022","dateComplaintFiled":"07/13/2022","vin":"3C6TR5EJ7HG","components":"WHEELS,SERVICE BRAKES","summary":"During a routine tire rotation, the service technician advised me that the brake calipers appeared to be swelling when heating up and were cutting grooves into the wheels. He proceeded to show me the damage and indicated that this could result in a catastrophic event if not corrected. I immediately took the vehicle to the dealership and informed them of the issue. It was looked at and agreed that was the problem. I was advised to contact the manufacturer to start a claim. So far, that is of no benefit. They are basically telling me that until a catastrophic event occurs, there is nothing they will do. I am still trying to get them to cover it. These are all factory parts and I am the sole owner of the vehicle.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11473399,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2022","dateComplaintFiled":"07/11/2022","vin":"3C6UR5CJXHG","components":"ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE","summary":"The ABS light constantly beeps and flashes. It is available for inspection. We are not sure if it is unsafe. We had it hooked up to the code machine from a dealership and they said it definitely needs to be fixed. Yes it has been confirmed. Not inspected from the Ram dealership yet because I was hoping it would be at no charge. We just bought the truck 8 months ago with 30,000 miles. There should be no problems. The lights come on every time you start the truck and blink more when you go over bumps .","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11469939,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2022","dateComplaintFiled":"06/18/2022","vin":"3C6UR5FL0HG","components":"VEHICLE SPEED CONTROL,SERVICE BRAKES","summary":"At 30,076 miles, I began to receive 2 warning notifications in the truck\u2019s instrument panel: \u201cService Electronic Braking System\u201d and an amber ABS (Anti-lock Braking System) warning light. Both warnings include a loud audible warming when they illuminate, appear when driving the truck, but seem completely random in nature. Either or both notifications illuminate and the warning lights stay on for as little as a few seconds to as long as a minute. The frequency of the audible and visual warning lights is also random. On some driving trips, they may appear up to 6-7 times each minute. On other trips they may occur 2-3 times over several miles/minutes. driving/stopping on wet pavement could be problematic because the ABS, Cruise control, and built-in trailer brake controller ALL stop working when the warning lights come on. If hauling a very heavy trailer, and the trailer brake controller fails, then this could cause a fatal condition for not only the driver of the truck, but all those in the vicinity should a sudden slow down or stop be needed.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11467867,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/07/2022","dateComplaintFiled":"06/06/2022","vin":"3C6UR5NL5HG","components":"SERVICE BRAKES","summary":"The contact owns a 2017 Ram 2500. The contact stated that the brake warning light was illuminated. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the ABS module needed to be replaced. The manufacturer was contacted and informed of the failure. The contact was informed that the vehicle had to be repaired out of pocket. The vehicle was repaired. The failure mileage was approximately 50,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11466475,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/27/2022","dateComplaintFiled":"05/27/2022","vin":"3C6UR5HL4HG","components":"UNKNOWN OR OTHER","summary":"Today while driving the vehicle, the ABS light came on and other lights followed. The vehicle began to loose power. Pulled in the driveway and the vehicle was trying to catch on fire. There was smoke coming from the hood and the front passenger tire was what appeared to be melted/ bent away from the truck. I was able to spray water on the truck engine and stop the smoke and heat. Once I was certain the truck was not burning, I contacted the local chief of police and met with him to make a report. I had the vehicle for about a month. I had just replaced my 2014 dodge diesel that ignited during the night on March 22,2022. After an extensive fire investigation from the insurance department was undetermined of the cause. The insurance company reached out to Dodge which insisted there have been no problems. That vehicle had been parked for 10 hours. I have researched the multiple incidents involving 2013-2021 dodge diesels which consist of parked vehicles and vehicles being driven that have ignited. This can not be a coincidence that I have had 2 dodge diesel 2500 trucks that have this happen in a matter of 2-3 months. I am now left to report another fire claim on my insurance. I need answers and Dodge should be looking into these incidents. I contacted dodge direct when this happened today and they took my information and said it would be forwarded to \u201cTamara\u201d to investigate and of no surprise, no return call. I have spent a lot of time and money on now 2 diesels. Both vehicles were well maintained and this should not happen. I was at least able to detach the trailer this time, get the horses to safety, and remove my personal belongings. The previous incident burned a new Easley Gooseneck trailer and all my belongings, which weren\u2019t covered my insurance.These incidents should be investigated before there is a serious injury or even worse a death.I am attaching pictures from both incidents.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11465147,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/26/2021","dateComplaintFiled":"05/18/2022","vin":"3c6ur5cl5hg","components":"SUSPENSION","summary":"The contact owns a 2017 Ram 2500 trailered to a 2022 Quality Cargo trailer. The contact stated that while transporting the trailer, the contact noticed that the trailer was not aligned correctly. The trailer was taken to the dealer and the contact was informed that the leaf springs had started to detach from the axles. The trailer was not repaired. The trailer was traded and replaced by another trailer. The manufacturer was made aware of the failure. The approximate failure mileage was unknown.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11462882,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2022","dateComplaintFiled":"04/30/2022","vin":"3C6UR5DJ0HG","components":"SERVICE BRAKES","summary":"At 13,000 miles, I began to receive 2 warning notifications in the truck\u2019s instrument panel: \u201cService Electronic Braking System\u201d and an amber ABS (Anti-lock Braking System) warning light. Both warnings include an audible \u201cdinging sound\u201d when they illuminate, appear when driving the truck, but are completely random in nature. Either or both notifications illuminate and the warning lights can stay on for as little as afew seconds to as long as a minute. The frequency of the audible and visual warning lights is also incredibly random. On some driving trips, they may appear up to 6-7 times each hour. On other driving trips they may happen 2-3 times over several miles/hours. Some trips there are no warnings in an hour\u2019s time. I took my truck to a trusted repair facility and was told that the 2 parts leading to the warnings (HSU-Hydraulic Unit and ABS Module) should not need replacement until 50,000-60,000 miles, so the warning lights were reset. He also informed me that this has been a known issue by Ram per an internet search, yet no recalls have been issued to date. Since I tow a trailer, I asked about the safety of not replacing the 2 parts and was told that driving/stopping on wet pavement could be problematic if the parts were not replaced. The warning lights issue persisted despite the resets, so I took the truck to a Ram dealership service center. They confirmed that no safety recall were issued to address this problem and I was quoted $1,500.00 for them to replace the 2 parts. I can provide that paperwork, if needed. My own internet search of Ram Forums confirmed what my repair facility found as well. It appears there has been widespread complaints from other Ram owners since at least 2014 and many are at a loss as to why Ram refuses to address the problem. Many had the repairs done out of sheer frustration with hearing repeated audible \u201cdinging sounds\u201d while driving, plus out of concern for their personal safety.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11462815,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/06/2021","dateComplaintFiled":"04/29/2022","vin":"3C6UR5CL1HG","components":"SERVICE BRAKES","summary":"The truck had this issue at 7800 miles when I purchased it and now at 33000 miles I have it diagnosed. The ABS control module and hydraulic control module have failed which causes the ABS to not work. This has caused the tires to skid during hard braking or winter weather. Luckily, I am aware of this issue and can anticipate braking needs and adjust accordingly.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11462641,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/09/2022","dateComplaintFiled":"04/28/2022","vin":"3c6ur5jl8hg","components":"SERVICE BRAKES","summary":"The service electronic braking system message came on and the traction control icon also illuminated while descending a steep grade while towing my 14\u2019 livestock trailer. Noticed the trucks factory trailer brake controller stopped working when the traction control light came on. It\u2019s not a good feeling coming down a mountain road with cattle in the trailer and all of a sudden no trailer brakes. Got it slowed down and pulled over. Turned the truck off and when I started it back up the icon was gone and trailer brake was functioning normally. This has occurred twice now while towing. This could lead to a serious accident involving others on the road and not to mention my livestock.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11462321,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/21/2022","dateComplaintFiled":"04/26/2022","vin":"3C6UR5JL2HG","components":"VEHICLE SPEED CONTROL,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"ABS Hydraulic unit and ABS Module failed at 72465 Causing cruise control and 4x4 to not work. Warning lights flash on off intermitting. ABS module is on back order for at least 90 days. Not a guarantee fix. .","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11453701,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/23/2022","dateComplaintFiled":"02/23/2022","vin":"3C6UR5FL0HG","components":"STEERING","summary":"Mopar issued a safety recall for a problem with the jamb nuts on the drag-link becoming loose. I had the recall completed with the expectation that \"welding\" the adjustable components in place would be a temporary repair until the corrected components were available and then the parts would be replaced. I have made many attempts to contact Mopar to discuss this issue but I haven't been successful. I think welding an adjustable suspension / steering component in place, preventing a re-alignment is ridiculous.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11448138,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/03/2022","dateComplaintFiled":"01/20/2022","vin":"3C6UR4CJ3HG","components":"POWER TRAIN,VEHICLE SPEED CONTROL","summary":"The truck went into \u201climp mode\u201d while driving about 60mph which jerked really hard and almost made me lose control of the truck. I took it to the dealer which cost me $2,000 for a transmission solenoid.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11444665,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/01/2021","dateComplaintFiled":"12/22/2021","vin":"3C6UR5CL8HG","components":"SERVICE BRAKES","summary":"It seems that there is a failure problem with a ABS component on these trucks. I have already replace the hydraulic control unit once on my truck at about 27,000 miles and now I am experiencing the same problem again at about 45,500 miles. The ABS and traction control warning lights have come on again indicating a problem. It will flash service anti-lock braking system and service electronic braking system but never really stays on all the time, these lights also will cause the cruise control to shut off. Usually only comes on while driving on bumpy roads, but will come on and go off a very excessive amount while driving. This seems to be a problem with a lot of people with this truck as I have seen from my research into the problem and I think the Ram needs to address the issue with a recall and not make people pay $600-$800 to have the vehicle serviced to fix the issue that I'm having for the second time!","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11443429,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/17/2018","dateComplaintFiled":"12/11/2021","vin":"3C6UR5KL0HG","components":"STEERING","summary":"I HAVE COMPLAINED OF THIS TRUCKS STEERING BEFORE. Complaint#11253556. The recall on the DRAG LINK, which effects steering, has NOT been corrected even tho the recall \"weld fix\" was done. The truck STILL PULLS TO THE RIGHT. I have had 4 wheel alignments. There is NO room for any alignment to be effective. I complained about this problem BEFORE the recall and it NEEDS TO BE FIXED. The dealer has done nothing to help.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11443163,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2021","dateComplaintFiled":"12/08/2021","vin":"3C6UR5CLXHG","components":"SERVICE BRAKES","summary":"My 2017 Ram 2500 diesel pickup truck has a failure code of C0020-01 - ABS Pump Motor Control General Electrical Failure. This is for the antilock brakes. I had an outside repair shop check the code with a scan tool along with a Ram dealership. The warning light & alarm goes on and off non stop when driving or even sitting still (very annoying) which also means my antilock brakes are not working. In Michigan, that is a very helpful safety feature when driving on snow and ice. I have contacted the factory Ram customer service number 4 times now and all I'm told is it is out of warranty. I could see that if the truck had, say 100,000 miles on it, but it only has 22,000 miles on it and the antilock brakes need to be worked on already? I'm not asking for new brake pads here. This is a safety issue and Ram Trucks should be forced into a recall about it. I am not the only one. Google it and you will find many, and I mean many trucks having the same issue and many comment, why isn't there a recall on such a safety item as antilock brakes. When talking to the service rep, he said they don't have the parts in stock and they do not have an ETA when any will be available. Makes me wonder if so many others are buying them, they cannot get enough to keep up with demand. We all want safer roads. So I ask, why do we have auto manufacturers install antilock brake systems on new vehicles and then not stand behind them? I realize my truck is out of warranty, but 22,000 miles on my truck and I need serious brake work already? Unexcusable Ram!","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11442521,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/27/2021","dateComplaintFiled":"12/03/2021","vin":"3C6UR5CL3HG","components":"STEERING","summary":"I noticed my shifter being very loose and getting harder to put in park. I have always move it very gently so when it started get very loose to the point it feels like it will fall off at any moment I took of the piece of the steering wheel interior to inspect it and have found the shifter bracket is broken which can be very dangerous. I have went out and bought a new one to replace it with for mine and my children's safety.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11442271,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/30/2021","dateComplaintFiled":"12/01/2021","vin":"3C6UR5FL0HG","components":"ELECTRICAL SYSTEM,SERVICE BRAKES","summary":"I have a C0020-01(ABS pump motor control general electrical failure) code on my 2017 Ram 2500 truck with only 43,xxx miles. This code and mechanical issue was identified/confirmed by a Ram dealership. The ABS/traction control warning light started intermittently turning on, and then off about 1,000 miles ago and has continued until now. With this issue, the ABS/traction controls do not work on the vehicle. This alone puts myself, my family\u2019s, and other people\u2019s lives at risk. This is a very well documented and well known safety issue on these Ram trucks. Any simple internet search will show that this is true. Even the Ram Service Representative said that these trucks should be recalled because of this safety issue. There should absolutely be a recall because it is a direct safety issue that involves so many of these Ram trucks. With an extremely common faulty ABS/traction control issue such as this, people\u2019s lives are at risk. I believe that I shouldn\u2019t have to pay Ram over 1,000 dollars to have this safety issue fixed, but I will because it will be to keep my family safe by having a functioning ABS and traction control system on my truck.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11442135,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/05/2019","dateComplaintFiled":"11/30/2021","vin":"3C6UR5CJXHG","components":"POWER TRAIN","summary":"The contact owns a 2017 Ram 2500. The contact stated that while operating the vehicle, the transmission malfunctioned, and the vehicle would not move. The message \"transmission overheated\" was displayed. Additionally, the transmission had experienced slipping and shifting issues. The vehicle was taken to the local dealer. The cause of the failure was not yet determined. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 70,000. Consumer stated, note that the 70,000 miles was when heater core issues was discovered, casting sand in the engine block that plugged it up. The transmission issues started at about 98,500 miles. The second repair of the transmission and didn\u2019t even get 10 miles down the road until it stopped working and they had to be towed away.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11441136,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/26/2021","dateComplaintFiled":"11/20/2021","vin":"3c6ur5dl3hg","components":"STEERING","summary":"I am inquiring as to when FCA will provide the consumer with a permanent fix for the current bandaid VO6 Drag Link recall. The idea of welded jam nuts being a \u201cforever fix\u201d seems ridiculous. I understand getting an alignment isn\u2019t something that the average individual is doing on a regular basis however in the event one might modify his/her Ram it must be taken to a Ram dealer in order for the welds to be cut. I feel that this VO6 recall has been in play for long enough that FCA would have by now provided replacement parts that properly/safely fit the effected models so an alignment, and adjustments can be made without the need of breaking welds, and re-welding each time.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11440095,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2021","dateComplaintFiled":"11/11/2021","vin":"3C6UR5NL1HG","components":"ELECTRICAL SYSTEM,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"Service Electronic Brake and ABS lights flash on with dash chime indicating failure while operating the vehicle. No code stored. Intermittent issue - after reading other complaints it appears that this is a serious issue across all Ram owners. Dealer indicated that numerous truck owners are having the same issues and that currently parts are not available. Service tech advised me that the vehicles ABS may fail while operating.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11438212,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/12/2021","dateComplaintFiled":"10/26/2021","vin":"3c6ur5mlxhg","components":"SERVICE BRAKES, HYDRAULIC","summary":"The contact owns a 2017 Ram 2500. The contact stated while driving at various speeds, the ABS, traction control, and \"Service anti-lock braking system\" warning lights and messages were illuminated. The four-wheel drive and cruise control were also inoperable. The vehicle was taken to the dealer and the dealer diagnosed with a code reader that the anti-lock brake control module and hydraulic control unit was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact there was no recall associated with the VIN. The failure mileage was approximately 45,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11436114,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/28/2021","dateComplaintFiled":"10/08/2021","vin":"3C6UR5GL1HG","components":"ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,SERVICE BRAKES","summary":"ABS malfunction indicator lamp, service ABS system and service electronic braking system message intermittently coming on. Sometimes for a short period of time and sometimes stay on for entire trip. Causes cruise control and traction control to be immobilized. My safety is at risk due to the ABS and traction control not being functional. I have not had it diagnosed by a dealer yet, however there are hundreds if not thousands of people on Ram forums complaining of the same issues without Ram taking care of the fix and the costs are on the vehicle owners. Its not something like a radio is having issues, its the braking system, which I would think that RAM or FCA and the NHTSA would think is a pretty serious problem with these vehicles.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11435200,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/30/2021","dateComplaintFiled":"10/02/2021","vin":"3C6TR5DT9HG","components":"ENGINE","summary":"We were told by a car dealer the head gasket might be bad. So, we had it towed to a mechanic, where it was repaired.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11435001,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2021","dateComplaintFiled":"09/30/2021","vin":"3C6UR5NL5HG","components":"SERVICE BRAKES","summary":"SERVICE ELECTRONIC BRAKE SYSTEM AND ABS WARNINGS, BOTH VISIBLE AND AUDIBLE. THE EFFECT OF THE MODULE FAILURE ON BRAKES AND SAFETY IS UNKNOWN. THE WARNINGS CAN HAPPEN AT ANY TIME, WHEN STARTING VEHICLE, OR WHEN DRIVING. SOMETIMES THE WARNINGS SUBSIDE BUT SEEM TO BE TRIGGERED EASILY BY HITTING A SMALL BUMP ON THE ROAD WHILE MOVING. Currently Dealer can not fix as the part is backordered. (Sept 2021)","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11432564,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/11/2021","dateComplaintFiled":"09/11/2021","vin":"3C6UR5CL3HG","components":"WHEELS,SERVICE BRAKES","summary":"The Hydraulic Control Unit and the Anti-lock brake module on my 2017 Ram 2500 Diesel truck is going out. It has 84,000 miles on this truck. This is very costly to repair and Ram knows it is a problem! It is also very dangerous for the brakes to be an issue on any vehicle, but especially on one that has a heavy front end as diesel trucks do. The braking system must be reliable to stop the truck itself. This truck was built and designed to pull trailers and as a work truck. It is very dangerous to consider that these 2 components are not working when pulling a loaded trailer which depends on the braking system as well to stop the vehicle. I am also enclosing several websites to show you that Ram knows there is a problem but hasn't issued a recall on the problem. One of these sites is a Ram forum that shows many people are dealing with this issue. https://www.ramforumz.com/threads/abs-hcu-replacement.276340/ https://www.dieseltruckresource.com/forums/3rd-generation-ram-non-drivetrain-all-years-101/abs-cab-hcu-replacement-218820/ Thank you for your time! Scott McKenzie, Arkansas","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11432120,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/08/2021","dateComplaintFiled":"09/08/2021","vin":"3c6ur5clxhg","components":"ENGINE","summary":"The contact's son owns a 2017 Ram 2500. The contact stated that while her son was driving at an undisclosed speed, the vehicle loss motive power without warning. The vehicle was taken to the dealer, but the dealer could not replicate the failure after test driving the vehicle for 75 miles. The failure recurred after the contact's son received the vehicle back from the dealer. The vehicle was not repaired and was waiting for an unknown part to arrive in December for the dealer to replace. The manufacturer was made aware of the failure and a case was opened and the manufacturer provided a rental vehicle for the contact's son. The failure mileage was approximately 35,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11432147,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/24/2021","dateComplaintFiled":"09/08/2021","vin":"3C6mr5alxhg","components":"STEERING,SUSPENSION,WHEELS","summary":"Had certified preowned truck aligned after purchase and shop could not adjust front end to stop pull to the right. Took it back to the dealer and they replaced a drag link (but tech said it had nothing to do with the pull) and the second time they rotated front tires left to right. Still pulls to right. Googled problem and I find that it is a common problem with Ram trucks but requires an after market install of ball joints to be able to adjust for the pull. Overheard a service writer who stated \u201c you can\u2019t align a Ram\u201d.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11430346,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2021","dateComplaintFiled":"08/24/2021","vin":"3c6ur5clxhg","components":"POWER TRAIN","summary":"The contact owns a 2017 Ram 2500. The contact stated while driving at an undisclosed speed, the contact had reached a stop sign and when depressing on the accelerator pedal to accelerate when the vehicle loss motive power and stalled. The contact had to restart the vehicle for the vehicle continue to drive, however the failure persist several times intermittently. No warning lights illuminated on the vehicle. The contact took the vehicle to a local dealer to have inspected the vehicle but could not duplicate the failure on the vehicle and could not diagnosed the failure on the vehicle. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximate 15,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11422603,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/28/2021","dateComplaintFiled":"06/28/2021","vin":"3c6ur5cj2hg","components":"AIR BAGS","summary":"The warning light on dash says check airbag system and the red warning light goes on","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11420960,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/13/2021","dateComplaintFiled":"06/15/2021","vin":"3C6UR5CJ8HG","components":"STEERING","summary":"Reference recall 19V-021. Due to fixing the problem the steering linkage was welded, because it is welded I am unable to get a front end alignment done. So my truck now pulls to the right and there is no way to fix it.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11416395,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/05/2020","dateComplaintFiled":"05/13/2021","vin":"","components":"TIRES","summary":"CRACKING IN SIDEWALL OF 2 TIRES. ONE WAS NOTICED WITH 12000 MILES, CONTACTED MANUFACTURER AND WAS PRORATED TO 50% AND REPLACED. NOW TIRE NUMBER 2 HAS A CRACK WITH 16400 MILES","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"},{"type":"Tire","productYear":"9999","productMake":"GOODYEAR","productModel":"WRANGLER","size":"265/75/16/E","manufacturer":"Goodyear Tire & Rubber Company"}]},{"odiNumber":11415782,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/05/2021","dateComplaintFiled":"05/10/2021","vin":"3C6UR5PL9HG","components":"SERVICE BRAKES","summary":"ABS MODULE AND HYDRAULIC PUMP FAILED AFTER ONLY 35000 MILES","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11413739,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/05/2021","dateComplaintFiled":"04/25/2021","vin":"3C6UR5KL0HG","components":"VEHICLE SPEED CONTROL,SERVICE BRAKES","summary":"GENERAL ELECTRICAL FAILURE OF ABS AND CRUISE CONTROL AT 22, 275 MILES. HAD TO REPLACE BOTH THE HYDRAULIC CONTROL UNIT (PUMP) AND THE ELECTRONIC CONTROL UNIT. INTERMITTENT WARNING LIGHTS WHILE VEHICLE IN MOTION AND NO ABS OR CURISE CONTROL AVAILABLE.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11408365,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2021","dateComplaintFiled":"04/16/2021","vin":"3C6UR5DL7HG","components":"FUEL SYSTEM, DIESEL,ENGINE","summary":"TL* THE CONTACT OWNS A 2017 RAM 2500. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, THE DEF PUMP GAUGE REGISTERED A ZERO (0). THE PUMP WAS REPLACED HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER WHO REPLACED THE DEF PUMP HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11407815,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/08/2021","dateComplaintFiled":"04/12/2021","vin":"3C6UR5FL1HG","components":"AIR BAGS","summary":"DRIVING DOWN HIGHWAY AND BOTH SIDE IMPACT AIRBAGS DEPLOYED FROM SEATS AND THE CEILING COVERING ALL SIDE WINDOWS FOR NO APPARENT REASON AT ALL.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11406173,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/03/2019","dateComplaintFiled":"04/03/2021","vin":"3C6UR5FLXHG","components":"SERVICE BRAKES","summary":"SERVICE ELECTRONIC BRAKE SYSTEM AND ABS WARNINGS, BOTH VISIBLE AND AUDIBLE. DEALER REPLACED ABS MODULE UNDER WARRANTY FOR FIRST OCCURRENCE AT APPROX 23000 MILES. OCCURRED AGAIN AT APPROX 40000 MILES AND DIAGNOSED AS SAME ISSUE AGIN AT INDEPENDENT SHOP. THIS RESULTED IN A $900 REPLACEMENT OF THE SAME MODULE. THE EFFECT OF THE THE MODULE FAILURE ON BRAKES AND SAFETY IS UNKNOWN TO ME. THE WARNINGS CAN HAPPEN AT ANY TIME, WHEN STARTING VEHICLE, OR WHEN DRIVING. SOMETIMES THE WARNINGS SUBSIDE BUT SEEM TO BE TRIGGERED EASILY BY HITTING A SMALL BUMP ON THE ROAD WHILE MOVING.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11400183,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2017","dateComplaintFiled":"03/10/2021","vin":"3C6TRVDG4HE","components":"EXTERIOR LIGHTING","summary":"TL* THE CONTACT OWNS A 2017 RAM 2500. THE CONTACT STATED THAT THE LOW-BEAM HEADLAMPS HAD BEEN REPLACED EVERY 3 MONTHS. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER FISHER CHEVROLET BUICK GMC (775 E 32ND ST, YUMA, AZ 85365, (928) 257-3580) WHERE IT WAS DIAGNOSED WITH NEEDING THE HEADLAMPS TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT CONTINUED TO EXPERIENCE THE FAILURE. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 10,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11397817,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/19/2021","dateComplaintFiled":"02/24/2021","vin":"3C6UR5CJ8HG","components":"VEHICLE SPEED CONTROL,SERVICE BRAKES","summary":"AFTER APPROXIMATELY 8K MILES MY 2017 RAM 2500 INTERMITTENTLY HAD THE TRACTION CONTROL LIGHT AND ABS LIGHT ILLUMINATE. AT FIRST IT WOULD ONLY TEMPORARILY FLICKER AND CHIME, BVENTUALLY THE CODE/LIGHTS REMAINED IN THE SYSTEM. WHEN THIS OCCURS CRUISE CONTROL IS NOT AVAILABLE. I'M NOT SURE IF THE ABS OR TRACTION CONTROL SYSTEMS OPERATE. AFTER MULTIPLE VISITS TO THE DEALERSHIP THE ISSUE WAS LOCATED AND THE ABS MODULE AND HYDRAULIC MOTOR CONTROL WERE REPLACED. EVERYTHING HAS OPERATED PROPERLY UNTIL THE LAST COUPLE WEEKS, WHICH IS 2 YEARS AND 3 MONTHS LATER, WITH 19.8K MILES. AFTER STARTING THE TRUCK AND LETTING OFF THE BRAKE THE ABS/TRACTION CONTROL LIGHTS FLASHED AND THEN IT DIDN'T REOCCUR FOR SEVERAL DAYS. THEN AS TIME WENT ON AND BUMPIER ROADS WERE ENCOUNTERED IT WOULD HAPPEN MORE FREQUENTLY, SOMETIMES SEVERAL TIMES PER MINUTE. THIS FELT EXACTLY LIKE WHAT I HAD EXPERIENCED PREVIOUSLY. THEN IT WAS BACK TO THE DEALER WHERE THE CODE WAS TRACED TO C0020 - ABS PUMP MOTOR CONTROL - GENERAL ELECTRICAL FAILURE. SO AGAIN, THE ABS MODULE AND HYDRAULIC MOTOR CONTROL NEEDED REPLACEMENT. AFTER A HANDFUL OF MILES THINGS ARE BACK TO NORMAL.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11397683,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/24/2021","dateComplaintFiled":"02/24/2021","vin":"3C6UR5FL0HG","components":"FUEL/PROPULSION SYSTEM","summary":"WHEN PULLING OUT ONTO A BUSY INTERSECTION YOU PUSH THE PEDAL DOWN AND THE VEHICLE STUMBLES OR COMPLETELY DOESN'T REACT. IT HAS CAUSED ME TO ALMOST BE INVOLVED IN A SIDE COLLISION BECAUSE I COULDN'T GET POWER TO CROSS A LANE OF TRAFFIC. I CALLED DEALER AND THEY SAY ITS A COMMON THING THAT HAPPENS AND THERE IS CURRENTLY NO FIX. THEY ARE CALLING IT \"\"DEAD PEDAL\"\" RAM HAS TO HAVE A FIX FOR THIS. AFTER RESEARCHING ONLINE I HAVE HEARD A EGR DELETE AND TUNE WILL FIX THE ISSUE. EGR DELETE IS ILLEGAL IN MY STATE AND I DO NOT WANT TO MODIFY MY VEHICLE FROM FACTORY SPECS. THIS IS A VERY UNSAFE CONDITION AND RAM NEEDS TO MAKE A FIX FOR THE ISSUE.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11395975,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/08/2021","dateComplaintFiled":"02/12/2021","vin":"3C6UR5NL2HG","components":"ENGINE","summary":"THERE IS A KNOWN DEFECT IN THE CUMMINGS DIESEL ENGINE REGARDING THE INTAKE AIR GRID RISER, THAT IF NOT REPLACED WILL CAUSE COMPLETE ENGINE FAILURE. THE BOLT INSIDE THE GRID FAILS DUE TO EROSION FROM HEAT OR ELECTRICAL CURRENT EXPOSURE AND DROPS INTO THE ENGINE DESTROYING THE PISTON","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11389329,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/04/2021","dateComplaintFiled":"01/21/2021","vin":"3C6UR5DL7HG","components":"WHEELS","summary":"THE TIRE PRESSURE MONITORING SYSTEM REQUIRES I HAVE 60 PSI IN THE FRONT TIRES AND 80 PSI IN THE REAR TIRES. UNLESS I HAVE A CONSIDERABLE AMOUNT OF WEIGHT LOADED IN THE PICKUP BOX, THE REAR TIRES ARE OVER-INFLATED AT 80 PSI. THIS OVER-INFLATED CONDITION CAUSES A RAPID WEARING OF THE REAR TIRES. MY REAL CONCERN THOUGH, IS THAT THE OVER-INFLATED CONDITION CAUSE THE TIRES TO LOSE TRACTION UNEXPECTEDLY DURING WET OR ICY CONDITIONS. ON SEVERAL OCCASIONS MY VEHICLE HAS BECOME 'SQUIRRELLY' WHILE I WAS JUST DRIVING DOWN THE HIGHWAY. MY DEALERSHIP HAS TOLD ME THE PRESSURE IS SET AT THE FACTORY AND CAN NOT BE CHANGED BY THE DEALERSHIP AND THAT REMOVING THE PRESSURE SENSORS WOULD CAUSE MY DASH GAUGES TO INDICATE I HAD NO PRESSURE IN THE TIRES. THIS OVER-INFLATED TIRE PRESSURE SITUATION IS CAUSING A VERY HAZARDOUS CONDITION, NOT ONLY TO MYSELF BUT TO OTHERS AS WELL. THIS PROBLEM NEEDS TO BE FIXED. THIS IS A ONGOING SITUATION BUT IS ESPECIALLY HAZARDOUS DURING WINTER MONTHS.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11388983,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2018","dateComplaintFiled":"01/20/2021","vin":"3C6UR5FL3HG","components":"SEATS","summary":"TL* THE CONTACT OWNS A 2017 RAM 2500. THE CONTACT STATED WHILE DRIVING 30 MPH, AFTER TURNING OFF THE FRONT DRIVER HEATED SEAT OFF BUT STATED IT WAS AFTER 15 MINUTES AND THE HEATED SEAT WAS STILL ON. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT WAS CONSERVED IT MAY CAUSE A FIRE. THE VEHICLE WAS TAKEN MULTIPLE TIMES TO LOCAL DEALER BOSAK MOTORS (3111 W LINCOLN HWY, MERRILLVILLE, IN 46410: (219) 682-0497) AND WERE UNABLE TO DIAGNOSE THE FAILURE. THE CONTACT STATED HE CONTINUED TO EXPERIENCE THE FAILURE. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 10,000. *DT CONSUMER HAS TAKEN THE VEHICLE FOR REPAIRS 5 TIMES AND TOLD BY THE DEALER TO NO RESOLUTIONS COULD BE PROVIDED AT THIS TIME.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11388885,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/11/2021","dateComplaintFiled":"01/19/2021","vin":"3C6UR5NL4HG","components":"STEERING,SUSPENSION,POWER TRAIN","summary":"FRONT PASSENGER SIDE UNDERBODY FRAME BOLT & NUT CAME OUT CAUSING LOAD NOISE AND FRAME ENGINE SUPPORT SHIFTED DOWN 25MILS AND FORWARD. OCCURRED IN PARKING LOT 5 MPH GOING OVER SPEED BUMP. REQUESTED DEALERSHIP TO CHECK ALL OTHER UNDERBODY TORQUE SETTING.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11374563,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/11/2020","dateComplaintFiled":"11/13/2020","vin":"3C6UR5FL9HG","components":"ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,SERVICE BRAKES","summary":"MY 2017 RAM 2500 HAD 55K MILES WHEN I GOT A DASHBOARD WARNING INDICATING THAT SERVICE OF MY ELECTRONIC BRAKING SYSTEM WAS NEEDED. I ALSO GOT WARNING INDICATORS FOR ABS AND TRACTION CONTROL. I HAD POOR BRAKING, NO TRACTION CONTROL AND NO CRUISE CONTROL WHEN THESE WARNING LIGHTS WERE LIT. THE DEALER DIAGNOSED AND REPLACED THE ABS HYDRAULIC CONTROL UNIT (HCU), COSTING ME $750. MY RESEARCH REVEALS THAT THIS IS A COMMON PROBLEM WITH THIS TRUCK AT VARIOUS LEVELS OF MILEAGE, AND RAM/FCA HAS RESTRICTED THE DISTRIBUTION OF THE HCUS IN RECOGNITION OF THIS PROBLEM. RAM REFUSES TO ACKNOWLEDGE THAT THIS IS A PRODUCT DEFECT. I'VE OWNED MANY OTHER BRANDS OF VEHICLES (BMW, TOYOTA, HONDA), WITH VARYING LEVELS OF MILEAGE, AND NONE OF THEM HAVE EVERY EXPERIENCED A FAILURE IN ABS COMPONENTS. RAM/FCA SHOULD ACKNOWLEDGE THAT THESE COMPONENTS HAVE A MANUFACTURER'S DEFECT AND REIMBURSE CLIENTS WHO PAID TO HAVE THE PARTS REPLACED.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11373418,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/22/2020","dateComplaintFiled":"11/06/2020","vin":"3C6UR5FL0HG","components":"POWER TRAIN,ENGINE","summary":"HI...RAM IS FAILING TO INVESTIGATE MY COMPLAINT. I HAD VERBATIM THE EXACT SAME THING HAPPEN TO ME AS IN MY DOCUMENTATION. I ALSO HAVE DASH CAM FOOTAGE THAT THEY WON'T REVIEW SHOWING THERE WAS NO ROAD DEBRIS. I WAS DRIVING UP A STEEP GRADE, TOWING A TRAILER, THE RADIATOR WENT INTO OVERDRIVE, AND THEN MY SHROUD GOT SUCKED IN. FURTHER PROOF OF THE FAILED INSTALLATION ARE THE DUST RINGS ON MY SHROUD. MY TWO CONCERNS ARE THE ISSUE ITSELF AS WELL AS RAMS FAILURE TO EXAMINE MY CONCERNS INCLUDING EVIDENCE OF FAILED INSTALLATION AS WELL AS DASH CAM FOOTAGE PROVING THAT WHAT THEY CLAIM IS FALSE.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11373215,"manufacturer":"Chrysler (FCA US, LLC)","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/30/2020","dateComplaintFiled":"11/05/2020","vin":"3C6UR5FL5HG","components":"STEERING","summary":"WHILE DRIVING DOWN THE HIGHWAY, ON A RIGHT HAND CORNER I TURNED AND COULD HEAR AND FEEL A 'POP'. THEN HAD SLOP IN THE STEERING, NEARLY CAUSING ME TO CATASTROPHICALLY CRASH . I CONTROLLED IT ENOUGH OFF THE ROADWAY INTO A FIELD AND STOPPED, IF THERE WAS A GUARDRAIL OR DROP OFF, I WOULD HAVE MAJORLY CRASHED. I COULD TURN LEFT, GO STRAIGHT. BUT GOING RIGHT I'D TURN THE WHEEL 1 FULL TURN BEFORE IT 'ENGAGED' STEERING. AFTER INSPECTING THE TRUCK, I NOTICED THE TRACK BAR WOULD MOVE 4-6 INCHES BEFORE THE WHEELS WOULD EVER MOVE. WHEN SHAKING THE WHEEL WHILE PARKED, THE WHEELS WOULD NOT MOVE BUT THE ENTIRE BODY OF THE TRUCK WAS MOVING LIKE CRAZY AS IF IT WERE DANCING. AFTER PULLING THE TRACK BAR OFF THE TRUCK, THE ENTIRE 'HEAD' AROUND THE BEARING ATTACHED TO FRONT PASSENGER SIDE WAS COMPLETELY SHEARED SHEARED ON 1 POINT CAUSING THE BEARING TO HAVE FREE PLAY. THIS TRUCK IS 3 YEARS OLD WITH 57,000 PAVEMENT MILES. CATASTROPHIC FAILURE OF THE STEERING MECHANISM SHOULD NOT HAPPEN AND COULD POTENTIALLY KILL SOMEONE.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11367092,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/24/2019","dateComplaintFiled":"10/29/2020","vin":"3C6UR5CJ2HG","components":"STEERING","summary":"TL* THE CONTACT OWNS A 2017 RAM 2500. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL SEIZED WITHOUT WARNING AS THE VEHICLE SWERVED TO THE RIGHT. THE CONTACT MANAGED TO GAIN CONTROL OF THE STEERING WHEEL, VEER TO THE SHOULDER OF THE ROAD, SHUT OFF AND RESTART THE VEHICLE BUT THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN TO CARSON DODGE CHRYSLER JEEP RAM (3059 S CARSON ST, CARSON CITY, NV 89701) WHERE IT WAS DIAGNOSED THAT THE DRIVE LINK WAS WELDED AND THE TECHNICIAN CAN NOT ADJUST THE STEERING WHEEL TO THE CONTACTS DESIRE. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS SEEN AT THE SAME DEALER 2 ADDITIONAL TIMES. THE CONTACT MENTIONED NHTSA CAMPAIGN NUMBER: 19V021000 (STEERING) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE RECALL WAS ALREADY COMPLETED AND TO TAKE THE VEHICLE BACK TO THE DEALER. THE FAILURE MILEAGE WAS APPROXIMATELY 71,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11366175,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/16/2020","dateComplaintFiled":"10/24/2020","vin":"3C6UR5DJ1HG","components":"STEERING,SERVICE BRAKES,FUEL/PROPULSION SYSTEM","summary":"WHILE DRIVING MY VEHICLE AT APPROXIMATELY 35 MILES PER HOUR A VEHICLE TURN IN FRONT OF MY VEHICLE AND I DEPRESSED THE BRAKES. THE VEHICLE SHUTDOWN AND WAS ABANDONED IN THE ROADWAY DUE TO LOSS OF POWER. VEHICLES BEHIND ME CONDUCTED EVASIVE MANEUVERS NARROWLY MISSING MY VEHICLE DUE TO THE DEFECTIVE PRODUCT. I WAS ABLE TO DETERMINE THE VEHICLE WAS EQUIPPED WITH A FAULTY FUEL PUMP AND IT HAD BROKEN INTO SEVERAL PIECES INSIDE THE FUEL TANK. THIS ISSUE HAS BEEN DOCUMENTED WITH CHRYSLER; HOWEVER, THEY DO NOT SEE IT AS A SAFETY ISSUE. CLEARLY LOSS OF POWER WHILE OPERATING A VEHICLE ON A BUSY ROADWAY IS A DEFINITE SAFETY ISSUE. THIS ISSUE NEEDS TO BE RECTIFIED BEFORE PEOPLE ARE KILLED OR INJURED. I LOST POWER IN BRAKES AND STEERING.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11364575,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/15/2020","dateComplaintFiled":"10/15/2020","vin":"3C6UR5FL1HG","components":"ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES","summary":"THE HYDRAULIC CONTROL UNIT WHICH OPERATES THE BRAKING SYSTEM ,SPEED CONTROL, CRUISE CONTROL.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11353075,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/28/2020","dateComplaintFiled":"09/03/2020","vin":"3C6TR5EJXHG","components":"SERVICE BRAKES","summary":"BRAKE PEDAL GOES TO THE FLOOR ONLY WHILE AT SLOW SPEEDS AND STOPPED. RAM STATED ITS NORMAL FOR TRUCK TO HAVE SOFT BRAKES WHEN STOPPED OR SLOWER DRIVING. WITH THE SOFT PEDAL SINKING TO THE IT SEEMS TO BE A SAFETY FACTOR AS IT DON'T HAVE FULL BRAKING PRESSURE TO HOLD THE VEHICLE STILL WHILE ON AN INCLINE. ODDLY IF YOU PUT THE VEHICLE IN NEUTRAL THE BRAKES BEGIN WORKING AGAIN. MANY FORUMS ONLINE HAVE REPORTED THIS ISSUE BUT IT SEEMS MOPAR ISN'T CONCERNED ABOUT THE SAFETY ASPECT AND THE IMPORTANCE OF BRAKES.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11351131,"manufacturer":"Chrysler (FCA US, LLC)","crash":true,"fire":false,"numberOfInjuries":2,"numberOfDeaths":0,"dateOfIncident":"10/27/2019","dateComplaintFiled":"08/25/2020","vin":"3C6UR5NLXHG","components":"STEERING,SERVICE BRAKES","summary":"DRIVING 2017 DODGE RAM 2500 4X4 ON PAVED RURAL ROADWAY TRAVELING 50MPH WHEN STEERING WHEEL LOST TENSION AND WOULD NOT STEER APPROPRIATELY. VEHICLE BEGAN TO LOSE TRACTION AND CORRECTION WAS NOT POSSIBLE. WHILE WHEN DRIVER ATTEMPTED TO BRAKE, BRAKE PEDAL WAS PRESSED FIRMLY AND DID NOT BRAKE. VEHICLE MAINTAINED SPEED DUE TO BRAKE FAILURE AND STEERING, VEHICLE WENT INTO SIDE SKID FOR 100 YARDS BEFORE HITTING DEEP DITCH AND ROLLING VERTICALLY INTO DITCH LANDING ON WHEELS. ACCIDENT RESULTED IN INJURIES TO BOTH DRIVER AND PASSENGER.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11340919,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/16/2020","dateComplaintFiled":"07/22/2020","vin":"3C6UR5CL3HG","components":"SERVICE BRAKES","summary":"SERVICE ANTILOCK BRAKE SYSTEM AND TRACTION CONTROL ERROR WHILE DRIVING. FIRST STARTED SHORTLY AFTER REPAIR FOR STEERING RECALL (REQUIRED WELDING) IN DECEMBER 2019, VEHICLE MILES ~23,500. THIS WOULD OCCUR WITHOUT WARNING, IRRELEVANT TO ROAD, WEATHER CONDITIONS. THE ISSUE PERSISTED, COMES AND GOES, PROGRESSIVELY GETTING WORSE OVER TIME. TOOK IN TO DEALER FOR SERVICE. DEALER INDICATED THAT THE HYDRAULIC CONTROL UNIT IS DEFECTIVE AND NEEDS REPLACING, WORK ORDER STATES DIRECT GROUND FAULT. PART ON ORDER. I BELIEVE THE CAUSE IS WHEN THEY WELDED THE JAMB NUT FOR THE ACTIVE RECALL, BY GROUNDING THE NEGATIVE LEAD TO THE CHASSIS WITHOUT DISCONNECTING THE BATTERIES BEFORE ARC WELDING. BASED ON PREVIOUS COMPLAINTS POSTED ON THIS SITE AND OTHERS, THE COMMON DENOMINATOR IS STARTS OCCURRING SHORTLY AFTER THE RECALL IS COMPLETED.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11339697,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/12/2020","dateComplaintFiled":"07/16/2020","vin":"3C6UR5CL1HG","components":"ENGINE","summary":"SUDDEN LOSS OF POWER, WAS PULLING OUT INTO TRAFFIC ON STATE HIGHWAY AND TRUCK WOULD NOT ACCELERATE PASS 20 MPH. CHECK ENGINE LIGHT CAME ON, AFTER PULLING OVER AND STOPPING AND RESTARTING, TRUCK WAS ABLE TO OPERATE NORMALLY EXCEPT FOR LOSS OF THE EXHAUST BRAKE. TOOK TO DEALER AND DEALER STATED IT WAS THE TURBO ACTUATOR AND STATED IT WAS A COMMON PROBLEM. SHOULD BE A TSB OR RECALL IN MY OPINION. TRUCK HAS 82000 MILES.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11337871,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/07/2020","dateComplaintFiled":"07/07/2020","vin":"3C6TRVDG9HE","components":"ELECTRICAL SYSTEM,ENGINE","summary":"I PUT MY VAN IN DRIVE AN THEN IT STARTED AND IT STARTED BUCKING AND THEN THE CHECK ENGINE LIGHT CAME ON","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11337752,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/30/2020","dateComplaintFiled":"07/06/2020","vin":"3C6UR5HL7HG","components":"VEHICLE SPEED CONTROL,SERVICE BRAKES","summary":"TL* THE CONTACT OWNS A 2017 RAM 2500. THE CONTACT STATED THAT WHILE HER HUSBAND WAS DRIVING AT ABOUT 75 MPH, ON CRUISE CONTROL AND ACCELERATED TO OVERTAKE ANOTHER VEHICLE, THE THROTTLE STUCK WITHOUT WARNING. HE MANAGED TO PULL THE VEHICLE TO THE SIDE AND PUTTING IT IN NEUTRAL, AND WAS ABLE TO STOP THE VEHICLE. THE CONTACT STATED THAT TOO MUCH PRESSURE WAS PUT ON THE BRAKES AND CAUSED THE FRONT AND REAR BRAKES TO BURN AMID HEAVY SMOKE. THE VEHICLE WAS TOWED TO THE LARRY H. MILLER JEEP DEALER (8525 LOMAS BLVD NE, ALBUQUERQUE, NM 87110) WHERE IT WAS DIAGNOSED THAT OIL WAS OVERFILLED AND GOT INTO THE CRANKCASE. THE TECHNICIAN CLEANED THE CRANKCASE, INSTALLED NEW ROTORS AND BRAKE PADS. THE CONTACT WAS INFORMED ABOUT THE RECALL, NHTSA CAMPAIGN NUMBER: 18V332000 (ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL) BY AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE THE VEHICLE WAS REPAIRED EXCEPT THE CRUSE CONTROL. THE FAILURE MILEAGE WAS 48,630.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11328890,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/15/2019","dateComplaintFiled":"06/15/2020","vin":"3C6TRVDG5HE","components":"ENGINE AND ENGINE COOLING,EQUIPMENT","summary":"TL* THE CONTACT OWNS A 2017 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V818000 (EQUIPMENT, ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. AUTONATION USA PHOENIX (2625 W BELL RD, PHOENIX, AZ 85023, (623) 432-1720) WAS CONTACTED AND IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11327244,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2020","dateComplaintFiled":"06/04/2020","vin":"3C6TRVDG8HE","components":"ENGINE AND ENGINE COOLING,POWER TRAIN,EQUIPMENT","summary":"TL* THE CONTACT OWNS A 2017 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 19V818000 (EQUIPMENT, ENGINE AND ENGINE COOLING) AND 20V036000 (POWER TRAIN) HOWEVER, THE PARTS TO DO THE RECALL REPAIRS WERE UNAVAILABLE. THE CONTACT CALLED HILL-KELLY DODGE CHRYSLER JEEP RAM (6171 PENSACOLA BLVD, PENSACOLA, FL 32505, (850) 972-2050) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11325264,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/05/2020","dateComplaintFiled":"05/20/2020","vin":"3C6TRVDG4HE","components":"ENGINE AND ENGINE COOLING","summary":"TL* THE CONTACT OWNS A 2017 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V818000 (EQUIPMENT, ENGINE AND ENGINE COOLING) APPROXIMATELY SIX MONTHS AGO, THE CONTACT CALLED HENDRICKS CHRYSLER JEEP RAM FIAT OF CONCORD DEALER (7630 HENDRICKS AUTO PLAZA, CONCORD, NC 28027) WHO CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT STATED THAT WHEN ENGINE WAS IDLING IT WOULD VIBRATE. THE CONTACT THEN STATED THAT RECENTLY, WHILE DRIVING A BURNING ODOR WAS DETECTED, HE TURNED OF THE VEHICLE, OPENED THE HOOD AND SAW SMOKE IN THE ENGINE COMPARTMENT. THE CONTACT STATED THAT THE COOLING FAN FAILS TO OPERATE. THE DEALER WAS CALLED SEVERAL TIMES AND INFORMED THAT THE RECALL REMEDY PARTS WERE NOT AVAILABLE. THE CONTACT STATED THAT HE DID NOT CALL THE DEALER TO MAKE THEM AWARE OF THE LATEST FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 385,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE (19V818000).","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11319987,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/30/2020","dateComplaintFiled":"04/01/2020","vin":"3C6UR5CJXHG","components":"ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES","summary":"WHEN DRIVING THE VEHICLE, THE ABS AND TRACTION CONTROL LIGHTS SIMULTANEOUSLY ACTIVATE, BELLS START RINGING AND A NOTIFICATION IN THE DISPLAY SCREEN. THE ISSUE STARTED IN OCTOBER OF 2019 WHEN STILL IN WARRANTY. THE DEALER COULD NOT FIND A PROBLEM AND CLAIMED NO CODES. STARTING IN DECEMBER 2019 THE ISSUE STARTED MORE REGULAR, THE DEALER COULD NOT GET US IN AT THAT TIME. THEN THE ISSUE QUIT FOR A PERIOD OF TIME. IT HAS NOW GOTTEN TO BE A REGULAR ISSUE AND STAYS ACTIVE MORE THEN NOT. OCCURS MOSTLY DRIVING IN JUST ABOUT ANY CONDITION AND SPEED, HAS OCCURRED A FEW TIMES WHEN THE VEHICLE IS STATIONARY. THE LOCAL DEALER TELLS US IT IS REGULAR OCCURRENCE ON THIS TYPE OF VEHICLE. PARTS ARE ACTUALLY A DEALER LIMITED ITEM AND NOT IN STOCK. IT HAS NOW GOTTEN TO WHERE MY WIFE DOES NOT WANT TO DRIVE THE VEHICLE. WE ARE WORKING WITH FCA TO GET SOME ASSISTANCE. THE DEALER TELLS IT NEED THE ABS PUMP (HCU) AND CONTROLLER. $880 FOR WHAT APPEARS TO BE DEFECTIVE SAFETY PART. VEHICLE WAS AT THE DEALER 3/30/2020 CURRENT MILEAGE: 46579 NOTE: WE HAVE HEARD FROM OTHERS IN THIS AREA WITH THE SAME TYPE OF FAILURE AND INTERNET SEARCHES REVEAL DOZENS. WE ARE VERY HAPPY WITH THE TRUCK AND JUST HOPE FCA/RAM DOES DUE DILIGENCE AND TAKES CARE OF THE PROBLEM.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11319656,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2020","dateComplaintFiled":"03/29/2020","vin":"3C6UR5FJXHG","components":"STEERING","summary":"THE ISSUE IS THE FCA MANDATED DRAG LINK RECALL IN EFFECT FOR MY TRUCK. THE FCA RECALL \"FIX\" WHICH THEY SAY WAS APPROVED BY YOU, INVOLVES WELDING THE JAMB NUTS TO THE ADJUSTMENT COLLAR ON THE DRAG LINK, WHICH LOCKS THE ENTIRE ASSEMBLY TOGETHER. THE PROBLEM IS THIS FIX ELIMINATES THE ABILITY TO SET THE STEER AHEAD ADJUSTMENT FOR FUTURE WHEEL ALIGNMENTS AND HOW MANY TIMES CAN THE PARTS BE CUT AND WELDED FOR FUTURE WHEEL ALIGNMENTS BEFORE THE DRAG LINK IS NO LONGER ABLE TO BE USED? WE PURCHASED OUR TRUCKS WITH AN ADJUSTABLE DRAG LINK AND THE RECALL THAT FCA STATES YOUR ORGANIZATION APPROVED, ALTERS OUR TRUCKS FROM THEIR ORIGINAL DESIGN AND FORM. THROUGH NO FAULT OF OUR OWN, FCA INSTALLED A DEFECTIVE DRAG LINK ON OUR TRUCKS AND THE ONLY APPROPRIATE REPAIR IS TO REPLACE THE ENTIRE DRAG LINK WITH THE FCA REVISED, ADJUSTABLE DRAG LINK, NOT WELDING STEERING COMPONENTS, WHICH IS NOT APPROVED IN GENERAL TERMS BY THE AUTOMOTIVE INDUSTRY. I HAVE GONE TO FCA AND MY LOCAL DEALER AND BOTH HAVE REFUSED THIS IS ON FCA TO CORRECT. I'M ASKING THE NHTSA TO REQUIRE FCA TO REPLACE MY DEFECTIVE DRAG LINK WITH THE REVISED FCA DRAG LINK AVAILABLE. ALSO I SHOULD NOT BE PENALIZED AND HAVE TO PAY AN EXTRA $250 OUT OF POCKET THAT MY DEALER IS TRYING TO CHARGE ME AS LABOR COST TO UNWELD AND RE WELD THE NUT BACK ON TO DO AN ALIGNMENT WHEN IT'S THE RECALL THAT CAUSED THIS ISSUE AND IS STOPPING ME FROM ROUTINE MAINTENANCE ON MY TRUCK ALSO I DON'T FEEL SAFE WITH THE NUT BEING CUT AND REWELDED AS A SOLUTION OR WELDED PERIOD WHAT HAPPENS IF THE WELD BREAKS THIS IS NOT A PROPER SOLUTION TO THIS ISSUE AND I WOULD ALSO LIKE TO NOT HAVE TO SHELL OUT AN EXTRA $250 ON TOP OF THE PRICE OF AN ALIGNMENT TO HAVE AN ALIGNMENT PREFORMED","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11317532,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/27/2019","dateComplaintFiled":"03/11/2020","vin":"3C6TRVCG2HE","components":"POWER TRAIN,ENGINE","summary":"TL* THE CONTACT OWNS A 2017 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V818000 (EQUIPMENT, ENGINE AND ENGINE COOLING) AND NHTSA CAMPAIGN NUMBER: 20V036000 (POWER TRAIN) HOWEVER, THE PARTS TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT ALSO STATED THAT WHITTEN BROTHERS CHRYSLER JEEP DODGE RAM OF MIDLOTHIAN LOCATED AT (10701 MIDLOTHIAN TURNPIKE, RICHMOND, VA 23235 (804-352-2615) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11316610,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/06/2020","dateComplaintFiled":"03/06/2020","vin":"3C6TRVDG0HE","components":"POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE","summary":"THE THROTTLE IS NOT RESPONDING. IT IS ACCELERATING ON ITS OWN. DURING REGULAR DRIVING THE VEHICLE ACCELERATES ON ITS OWN. THIS HAPPENS AT ALL SPEEDS. AND CONTINUED TO ACCELERATE DURING BRAKING. IN ADDITION THERE ARE 2 POTENTIALLY LIFE THREATENING RECALLS ON THIS VEHICLE THAT HAVE NO REMEDIES.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11309162,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/27/2020","dateComplaintFiled":"02/14/2020","vin":"3C6UR5NL2HG","components":"ENGINE","summary":"TL* THE CONTACT OWNS A 2017 RAM 2500. THE CONTACT PARTICULATE AND NOX SENSOR FAILED IN THE VEHICLE. THE CHECK ENGINE WARNING LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO LOUISVILLE CHRYSLER DODGE JEEP RAM DEALER, (5311 DIXIE HWY, LOUISVILLE, KY 40216) AND WAS INFORMED THAT THE PARTICULATE AND NOX SENSOR WERE NO LONGER BEING MANUFACTURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 34,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11306483,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/31/2020","dateComplaintFiled":"02/01/2020","vin":"3C6UR5DL0HG","components":"VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM","summary":"ON AT 3 SEPARATE OCCASIONS, I HAVE HAD THE ACCELERATOR GET STUCK ON WHAT I BELIEVE IS FULL THROTTLE. INITIALLY I THOUGHT IT MIGHT BE MY FLOOR MAT, HOWEVER IT HAPPENED YESTERDAY IN A PARKING LOT. SO THERE WAS NO REASON FOR THE PEDDLE TO GET INVOLVED WITH THE FLOOR MAT. I WAS ACCELERATING, BUT OBVIOUSLY NOT TO FULL THROTTLE","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11301233,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2019","dateComplaintFiled":"01/22/2020","vin":"3C6UR5CJ1HG","components":"STEERING","summary":"I SENT YOUR ORGANIZATION AN EMAIL REGARDING THIS ISSUE, REQUEST 259479 AND RECEIVED A REPLY . THE ISSUE IS THE FCA MANDATED DRAG LINK RECALL IN EFFECT FOR MY TRUCK. THE FCA RECALL \"FIX\" WHICH THEY SAY WAS APPROVED BY YOU, INVOLVES WELDING THE JAMB NUTS TO THE ADJUSTMENT COLLAR ON THE DRAG LINK, WHICH LOCKS THE ENTIRE ASSEMBLY TOGETHER. THE PROBLEM IS THIS FIX ELIMINATES THE ABILITY TO SET THE STEER AHEAD ADJUSTMENT FOR FUTURE WHEEL ALIGNMENTS AND HOW MANY TIMES CAN THE PARTS BE CUT AND WELDED FOR FUTURE WHEEL ALIGNMENTS BEFORE THE DRAG LINK IS NO LONGER ABLE TO BE USED? WE PURCHASED OUR TRUCKS WITH AN ADJUSTABLE DRAG LINK AND THE RECALL THAT FCA STATES YOUR ORGANIZATION APPROVED, ALTERS OUR TRUCKS FROM THEIR ORIGINAL DESIGN AND FORM. THROUGH NO FAULT OF OUR OWN, FCA INSTALLED A DEFECTIVE DRAG LINK ON OUR TRUCKS AND THE ONLY APPROPRIATE REPAIR IS TO REPLACE THE ENTIRE DRAG LINK WITH THE FCA REVISED, ADJUSTABLE DRAG LINK, NOT WELDING STEERING COMPONENTS, WHICH IS NOT APPROVED IN GENERAL TERMS BY THE AUTOMOTIVE INDUSTRY. I HAVE GONE TO FCA AND MY LOCAL DEALER AND BOTH HAVE REFUSED TO REPLACE MY DRAG LINK WITH THE REVISED DRAG LINK. I WILL NOT ALLOW THE CURRENT RECALL/FIX TO BE PERFORMED AS AGAIN, IT ALTERS MY TRUCK FROM IT'S ORIGINAL DESIGN AND FORM, NOR WILL I PAY OUT OF POCKET FOR AN AFTERMARKET ADJUSTABLE DRAG LINK, SUCH AS THE ONE AVAILABLE FROM SYNERGY. THIS IS ON FCA TO CORRECT. WHOMEVER AT FCA PROPOSED WELDING THE DRAG LINK ADJUSTMENT COLLAR TO THE LOCK NUTS AND WHOMEVER AT YOUR ORGANIZATION APPROVED IT SHOULD BE IMMEDIATELY FIRED. THE NHTSA SHOULD READ MANY OF THE DISCUSSION THREADS ON RAM FORUM ON THIS SUBJECT AND YOU WILL SEE THE EXTREME DISSATISFACTION OF THE MEMBERS ON THIS ISSUE. I'M ASKING THE NHTSA TO REQUIRE FCA TO REPLACE MY DEFECTIVE DRAG LINK WITH THE REVISED FCA DRAG LINK AVAILABLE. I WILL NOT ALLOW THE CURRENT RECALL.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11300469,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/18/2020","dateComplaintFiled":"01/20/2020","vin":"3C6UR5CL1HG","components":"POWER TRAIN","summary":"I HAVE HAD A CHECK ENGINE LIGHT WITH CODE P0868 FOR LOW TRANSMISSION FLUID PRESSURE 3 TIMES WHILE PULLING A TRAVEL TRAILER AND ONCE JUST DRIVING WITHOUT PULLING ANYTHING IN THE LAST 3 MONTHS. DEALER HAS TOLD ME THEY DONT KNOW WHY THE LIGHT KEEPS GOING OFF.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11300182,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2019","dateComplaintFiled":"01/17/2020","vin":"3C6UR5CJ2HG","components":"ELECTRONIC STABILITY CONTROL (ESC)","summary":"TL* THE CONTACT OWNS A 2017 RAM 2500. WHILE DRIVING AT VARIOUS SPEEDS THE ABS, TRACTION AND SERVICE ELECTRONIC BRAKES WARNING INDICATOR LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN WALKER CHRYSLER DODGE JEEP RAM (3739, 5757 COLISEUM BLVD, ALEXANDRIA, LA 71303 (318) 242-1628) WHERE IT WAS DIAGNOSED THAT THE ABS CONTROL PUMP AND MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 43,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11299626,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/15/2020","dateComplaintFiled":"01/15/2020","vin":"3C6TR5DTXHG","components":"STEERING","summary":"THE RECALL ON THE DRAG LINK BY WELDING THE NUTS ON THE ADJUSTMENT BAR IS POOR REPAIR PROCEDURE. CAN'T FIND AN ALIGNMENT SHOP TO UNDO THE WELDS AND CENTER STEERING WHEEL. TOLD THEY WON'T ACCEPT THE LIABILITY","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11297358,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/11/2019","dateComplaintFiled":"01/06/2020","vin":"3C6UR5FL6HG","components":"STEERING","summary":"MY VEHICLE WAS INCLUDED IN SAFETY RECALL V06/NHTSA 19V-021 AND I BELIEVE THE FIX FOR THIS RECALL WAS NOT A SUFFICIENT LONG TERM SOLUTION. THE FIX FOR THIS RECALL WAS WELDING THE NUTS ON THE DRAG LINK. FOR A TEMPORARY FIX THIS IS SUFFICIENT, HOWEVER, FOR A LONG TERM SOLUTION THE PART SHOULD BE REPLACED. WELDING THE NUTS REDUCES THE ABILITY TO UTILIZE NOT RAM/DODGE DEALERS AS COMPANIES DO NOT WANT THE LIABILITY OF CUTTING THE WELDS AND REWARDING THE NUTS IN ORDER TO PERFORM AN ALIGNMENT, WHICH IS NEEDED FOR VEHICLE SAFETY. ADDITIONALLY, GRINDING AND WELDING THE DRAG LINK REMOVES STRUCTURAL INTEGRITY OVER TIME DUE TO METAL BEING LOST AND NEW METAL NOT SITTING FLUSH AS IT SHOULD. THE INABILITY TO UTILIZE NON RAM DEALERS FOR FUTURE REPAIRS DUE TO THE LIABILITY ISSUES WITH GRINDING WELDS AND RE-WELDING COUPLED WITH PREMATURE WEAR AND NON OEM FITMENT WITH FUTURE WELDING/GRINDING MAKE ME BELIEVE RAM MUST REPLACE THE DRAG LINK FOR A LONG TERM SOLUTION.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11288247,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/08/2019","dateComplaintFiled":"12/10/2019","vin":"3C6TR5DT9HG","components":"ENGINE","summary":"THE TRUCK WAS IN THE DRIVEWAY. THE ENGINE STARTED TO MISFIRE. SHUT OFF AND IT WOULD NOT START BACK UP. CHECK ENGINE LIGHT WAS FLASHING. HAD TO HAVE IT TOWED TO A REPAIR SHOP.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11280893,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2019","dateComplaintFiled":"11/18/2019","vin":"3C6UR5HL0HG","components":"STEERING","summary":"TL* THE CONTACT OWNS A 2017 RAM 2500. THE CONTACT HAD THE VEHICLE REPAIRED PER NHTSA CAMPAIGN NUMBER: 19V021000 (STEERING), WHICH REQUIRED A NUT ON THE ADJUSTER SLEEVE. WHILE ATTEMPTING TO HAVE THE WHEELS ALIGNED BY SEVERAL CERTIFIED MECHANICS, THE CONTACT WAS DENIED DUE TO THE WELDING OF THE NUT. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE VEHICLE NEEDED ALL NEW BALL JOINTS, WHICH WOULD NOT BE COVERED UNDER THE RECALL OR WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS UNKNOWN.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11279236,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/08/2019","dateComplaintFiled":"11/10/2019","vin":"3C6UR5HL5HG","components":"STEERING","summary":"I RECEIVED A SAFETY RECALL NOTICE VIA MAIL. DRAG LINK V06/NHTSA 19V-021. RESPONDED TO DEALER FOR INFORMATION REGARDING REPAIRS. WAS INFORMED THAT THE FIX FOR THIS RECALL IS WELDING THE LOCK NUTS TO THE ADJUSTER SLEEVE. THIS IS NO FIX. THIS IS A FARCE, THIS WILL ELIMINATE THE ABILITY TO ADJUST THE ALIGNMENT IN THE FUTURE. THERE SHOULD BE PARTS REPLACED. NOT WELDED TOGETHER. I DO NOT ACCEPT THE FIX FOR THIS ISSUE.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11278676,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/20/2019","dateComplaintFiled":"11/07/2019","vin":"","components":"POWER TRAIN","summary":"TL* THE CONTACT OWNS A 2017 RAM 2500. AFTER THE VEHICLE WAS SHIFTED INTO FOUR WHEEL DRIVE, THERE WAS AN ABNORMAL WHINING AND GRINDING SOUND COMING FROM THE FRONT DIFFERENTIAL. THE VEHICLE WAS TAKEN TO LITHIA CHRYSLER JEEP DODGE OF BILLINGS (2229 KING AVE W, BILLINGS, MT 59102, (406) 206-3601) WHERE IT WAS DIAGNOSED THAT THERE WAS WATER IN THE FRONT DIFFERENTIAL, WHICH CAUSED INSUFFICIENT LUBRICATION OF THE GEARS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000. THE VIN WAS NOT AVAILABLE.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11278473,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/05/2019","dateComplaintFiled":"11/06/2019","vin":"3C6UR5NL3HG","components":"STEERING,SUSPENSION,WHEELS","summary":"UNKNOWING LING HAD FCA DEALERSHIP PERFORM RECALL 19V-021, DRAG LINK ASSEMBLY. BY THE DEALERSHIP CONDUCTING THIS IT NOW MAKES MY VEHICLE ILLEGAL FOR TOWING PER THE FEDERAL MOTOR CARRIER SAFETY REGULATION SS 393.209 (D) STEERING SYSTEM. UNIVERSAL JOINTS AND BALL-AND-SOCKET JOINTS SHALL NOT BE WORN, FAULTY OR REPAIRED BY WELDING. THE STEERING GEAR BOX SHALL NOT HAVE LOOSE OR MISSING MOUNTING BOLTS OR CRACKS IN THE GEAR BOX OR MOUNTING BRACKETS. THE PITMAN ARM ON THE STEERING GEAR OUTPUT SHAFT SHALL NOT BE LOOSE. STEERING WHEELS SHALL TURN FREELY THROUGH THE LIMIT OF TRAVEL IN BOTH DIRECTIONS. I HAVE CONTACTED THE FCA DEALERSHIP AND THEY WILL NOT REPLACE THE PART THAT THEY HAVE WELDED THEREFORE MAKING MY VEHICLE ILLEGAL IF INSPECTED.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11277030,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/20/2019","dateComplaintFiled":"10/30/2019","vin":"3C6UR5FL3HG","components":"STEERING","summary":"RECALL BY MANUFACTURER WELDED STEERING COMPONENTS SO ALIGNMENT CANNOT BE COMPLETED WHEN REQUIRED. NHTSA 11268689","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11277040,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/24/2019","dateComplaintFiled":"10/30/2019","vin":"3C6UR5DL0HG","components":"ELECTRICAL SYSTEM","summary":"TRUCK STARTS AND DIES , TRUCK WILL NOT START IF IT SITS FOR LONG PERIOD OF TIME , NO DASH LIGHTS WHEN THIS HAPPENS , TAKES ABOUT 40 MINS TO GET THE KEY TO RECOGNIZE/GET STARTED . WHEN TAKEN TO THE DEALER SHIP A TEST WAS RAN AND SAID ALL THINGS I DESCRIBE (WRONG KEY PHOBE, LOSS COMMUNICATION WITH IGINTATION )","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11270151,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/22/2019","dateComplaintFiled":"10/22/2019","vin":"3C6UR5FL7HG","components":"ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES","summary":"FOR THE PAST MONTH, I HAVE HAD INTERMITTENT DISPLAYS OF \"SERVICE ELECTRONIC BRAKING SYSTEM\" AND \"SERVICE ANTILOCK BRAKE SYSTEM\". WHEN THIS OCCURS, THE CRUISE CONTROL BECOMES NONOPERATIONAL. A CHECK OF THE INTERNET SHOWS THAT THESE PROBLEMS ARE WIDELY EXPERIENCED BY DODGE RAM OWNERS. THE DISPLAY COMES ON WHETHER SITTING OR DRIVING.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11268689,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/15/2019","dateComplaintFiled":"10/15/2019","vin":"3C6UR5DL2HG","components":"STEERING","summary":"RECALL - WAS ADVISED WHEEL ALIGNMENT WOULD NO LONGER BE ABLE TO BE DONE DUE TO WELDING ADJUSTING SLEEVES.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11267161,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2019","dateComplaintFiled":"10/08/2019","vin":"3C6UR5NL4HG","components":"STEERING","summary":"RAM WELDED THE DRAG-LINK ASSEMBLY PER A RECALL ON MY 2500. I CANNOT GET ANYONE INCLUDING THE DEALER TO ALIGN MY TRUCK AFTER PUTTING NEW TIRES ON IT. THE FACTORY TIRES WORE UNEVENLY PRIOR TO 30,000 MILES. CHRYSLER SAYS THERE IS NOTHING THEY CAN DO. I SPECIFICALLY ASKED FOR A REPLACEMENT DRAG LINK ASSEMBLY THAT IS NOT WELDED BE SHIPPED TO THE DEALER. THEY ARE REFUSING. I AM IN AWE OF THEIR INABILITY TO RESOLVE AN ISSUE THEY DIRECTLY CREATED. I AM PLANNING ON SUING AS A LAST RESORT.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11266031,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2019","dateComplaintFiled":"10/04/2019","vin":"3C6UR5GL1HG","components":"STEERING","summary":"NHTSA RECALL19V-021, BY WELDING NUTS ON TO THE STEERING STABILIZER, THIS MAKES THE ISSUE PERMANENT, NO ADJUSTMENT IN THE FUTURE UNLESS REPLACEMENT. THIS IS AN UNACCEPTABLE RECALL FOR THE CONSUMER. FCA NEEDS TO CORRECTS BY INSTALLING AN ADJUSTABLE STEERING STABILIZER","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11265590,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2019","dateComplaintFiled":"10/02/2019","vin":"3C6UR5FL8HG","components":"SERVICE BRAKES","summary":"TL* THE CONTACT OWNS A 2017 RAM 2500 DIESEL. THE CONTACT STATED THAT THE ABS INDICATOR ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO AN UNKNOWN DEALER BEFORE THE 36,000 MILE WARRANTY EXPIRED IN APPROXIMATELY JUNE OF 2019. THE DEALER INSPECTED THE VEHICLE, RESET THE TRACTION CONTROL INDICATOR, CHANGED THE FLUIDS, AND STATED THAT THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED THE VEHICLE WAS TAKEN TO RISER CHRYSLER, DODGE, JEEP, RAM, AND FIAT (4722 CENTRAL AVE, HOT SPRINGS, AR 71913, (501) 500-5285) ON SEPTEMBER 21, 2019 WHERE IT WAS DIAGNOSED THAT THE ABS HYDRAULIC CONTROL UNIT NEEDED TO BE REPLACED. THE CONTACT WAS INFORMED THAT THERE WAS A NATIONAL BACKORDER FOR THE PART AND IT WAS A MAJOR ISSUE FOR THOSE VEHICLES. THE VEHICLE HAD NOT BEEN REPAIRED AND WAS STILL BEING DRIVEN BY THE CONTACT. THE CONTACT LEFT A VOICE MESSAGE WITH THE MANUFACTURER AND HAD NOT BEEN CALLED BACK. THE FAILURE MILEAGE WAS 39,100.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11253556,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/04/2019","dateComplaintFiled":"09/06/2019","vin":"3C6UR5KL0HG","components":"STEERING","summary":"I BOUGHT THE TRUCK NEW IN OCT. 2017. ALMOST RIGHT AWAY I FELT A PULL TO EITHER DIRECTION WHEN DRIVING BUT IT PULLED STRONGER TO THE RIGHT. I BROUGHT IT BACK TO BROWNS DODGE IN MEDFORD N.Y. AND COMPLAINED AND THEY \"SENT IT OUT\" FOR A WHEEL ALIGNMENT. I WENT BACK BECAUSE IT WAS STILL PULLING. AFTER A SECOND LOOK BY THE DEALER I WAS TOLD IT WAS DOING WHAT IT SHOULD. IT WASN'T. I THEN TOOK IT TO AN INDEPENDENT PLACE THAT SPECIALIZES IN WHEEL ALIGNMENTS. THEY SAID THEY FIXED IT TOO. THEY DIDN'T. I WAS READY TO GET RID OF THE TRUCK UNTIL I GOT THE RECALL NOTICE. I TOOK IT BACK TO BROWNS AND THEY WELDED THE DRAG LINK AND SAID THERE ARE NO PARTS AVAILABLE AND I WOULD GET A CALL WHEN THEY ARE AVAILABLE. I NEVER RECEIVED A CALL AND I CALLED AND THEY CLAIM THEY STILL DO NOT HAVE THE PART. I NEED MY TRUCK TO DRIVE CORRECTLY. THE DRAG LINK SHOULD NOT BE WELDED. REPLACEMENT IS NEEDED. IT STILL PULLS. I TOW TRAILERS. AFTER THE DRAG LINK WAS WELDED THE \"MECHANIC\" WROTE ON THE SERVICE FORM HE TEST DROVE IT TO CHECK FOR \"TOW\". THAT IS A LIE. THE TRUCK NEVER LEFT THE BAY UNTIL IT WAS DONE. I WAS THERE. THE ODO IN AND OUT IS THE SAME TOO. I WAS GETTING HELP FROM FCA BUT NOW THEY WONT HELP EITHER. THEY SAID SOMEONE ELSE WILL BE HANDLING IT AND CONTACTING ME AND NOBODY EVER HAS. THE CASE NUMBER IS 58281442. THANK YOU.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11252781,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/28/2019","dateComplaintFiled":"09/02/2019","vin":"3C6UR5HLXHG","components":"ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES","summary":"INTERMITTENT MIL FOR ABS AND ELECTRONIC BRAKING SYSTEM, BECAME MORE FREQUENT OVER 1-2 WEEKS WHILE WAITING FOR APPOINTMENT AT DEALERSHIP (OUT OF TOWN). DAY OF THE APPOINTMENT, MIL CAME ON AND STAYED ON. DEALER READ CODES AND STATED 'INTERNAL CODES FOUND, REPLACE PUMP AND MODULE' THEN INFORMED ME PARTS WERE ON 'NATIONAL BACKORDER' VEHICLE HAS 46,500 MILES AT TIME OF FAILURE.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11245880,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/19/2019","dateComplaintFiled":"08/22/2019","vin":"3C6UR5CJ4HG","components":"WHEELS,ENGINE","summary":"TL* THE CONTACT OWNS A 2017 RAM 2500. WHILE DRIVING 40 MPH, THE VEHICLE VIBRATED. THE VEHICLE WAS TAKEN TO JOHNSON DODGE CHRYSLER JEEP RAM (481 US-46, BUDD LAKE, NJ 07828, (908) 850-8700) WHERE IT WAS DIAGNOSED THAT THE VEHICLE NEEDED NEW TIRES. THE CONTACT ALSO MENTIONED THAT THE VEHICLE INTERMITTENTLY DID NOT IDLE AND THE RPMS RACED UP AND DOWN. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT THE VIBRATION WAS BECOMING WORSE. THE CONTACT PURCHASED NEW TIRES, BUT THE VIBRATION FAILURE RECURRED. THE CONTACT TOOK THE VEHICLE TO A TIRE SHOP AND WAS INFORMED THAT THE FRONT DRIVER'S SIDE WHEEL WAS WOBBLING AND ALL FOUR RIMS WERE BENT AND NEEDED TO BE REPLACED. THE CONTACT STATED THAT SOME OF THE TIRES WERE REBALANCED, BUT NOT THE FRONT DRIVER'S SIDE TIRE DUE TO THE DAMAGE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT CALLED THE DEALER AND WAS INFORMED THAT THE VEHICLE WAS NOT UNDER WARRANTY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND PROVIDED A CASE NUMBER. THE APPROXIMATE FAILURE MILEAGE WAS 23,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11244416,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/16/2019","dateComplaintFiled":"08/16/2019","vin":"3C6UR5CL7HG","components":"WHEELS","summary":"2017 RAM 2500 DIESEL WITH FIRESTONE TRANSFORCE AT TIRES. TIRES HAVE APPROXIMATELY 27000 MILES ON THEM AND NEED TO BE REPLACED. OVERALL I AM VERY PLEASED WITH TRUCK BUT VERY DISAPPOINTED THAT RAM PUTS TIRES ON A 54000 DOLLAR TRUCK THAT ONLY LASTS 27000 MILES. TIRES ARE BIG EXPENSE (1000 DOLLARS). I'M SURE I AM NOT THE ONLY OWNER WITH THIS ISSUE. PLEASE RESOLVE THIS ISSUE.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11242073,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/04/2019","dateComplaintFiled":"08/06/2019","vin":"3C6TRVDG6HE","components":"POWER TRAIN,ELECTRICAL SYSTEM","summary":"TL* THE CONTACT OWNS A 2017 RAM 2500. WHEN ATTEMPTING TO SHIFT INTO PARK, THE TRANSMISSION BECAME STUCK IN ANOTHER GEAR AND THE VEHICLE ROLLED BACKWARDS. IN ADDITION, THE KEY BECAME STUCK IN THE IGNITION WHEN THE CONTACT ATTEMPTED TO TURN OFF THE VEHICLE. DICK HANNAH RAM TRUCK CENTER (7110 NE FOURTH PLAIN BLVD, VANCOUVER, WA 98661, (360) 342-9371) WAS CALLED, BUT WOULD NOT GIVE ANY INFORMATION OVER THE PHONE. THE DEALER REQUIRED THE CONTACT TO TOW IN THE VEHICLE AT HIS EXPENSE. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 38,500.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11240838,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2019","dateComplaintFiled":"07/31/2019","vin":"3C6MR5A2XHG","components":"SUSPENSION","summary":"TL* THE CONTACT OWNS A 2017 RAM 2500. THE CONTACT STATED THAT THERE WAS AN UNKNOWN RECALL REPAIR THAT REQUIRED WELDING THE ALIGNMENT BARS AND NUTS. THE DEALER WHO PERFORMED THE REPAIR WAS GOLDSTEIN CHRYSLER JEEP DODGE RAM (968 NEW LOUDON RD, LATHAM, NY 12110, (518) 785-4156). WHILE THE VEHICLE WAS RECEIVING AN ALIGNMENT FROM AN INDEPENDENT MECHANIC, THE WELDING REPAIR WAS DISCOVERED. THE CONTACT CALLED THE DEALER BACK AND WAS INFORMED THAT THEY HAD TO WAIT FOR ANOTHER RECALL FOR THE FULL REPAIR. THE CONTACT WAS REFERRED TO THE MANUFACTURER. THE MANUFACTURER STATED THAT THEY WOULD NOT APPROVE ANY MORE REPAIRS AND TRANSFERRED THE CONTACT TO NHTSA. THE CONTACT WAS CONCERNED THAT IF ANOTHER ALIGNMENT WAS NEEDED, IT WOULD BE HAMPERED BY THE PARTS BEING WELDED. THE FAILURE MILEAGE WAS 15,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11235037,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/20/2019","dateComplaintFiled":"07/26/2019","vin":"3C63RRGLXHG","components":"STEERING,SUSPENSION","summary":"HAD THE RAM 3500 RECAL CORRECTED WITH A SPOT WELD AT THE DON FRANKLIN SOMERSET KENTUCKY DEALER. IT MAY BE APPROVED NHTSA BUT ACCORDING TO DOT OFFICERS IT IS AN ILLEGAL FIX. STATED THAT IT ISNT APPROVEC BY THE FMCSA. IF I AM SHUT DOWN DUE TO TNIS SPOT WELD, I WILL LOOSE REVENUE IN THE THOUSANDS. IF THERE IS A PERMENENT FIX IT NEEDS TO BE DONE ASAP.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11231734,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/26/2019","dateComplaintFiled":"07/14/2019","vin":"3C6UR5CL7HG","components":"VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES","summary":"JUNE 26TH 2019 MY TRUCK FELT LIKE IT SHIFTED INTO 4WD ON ITS OWN, LATER THAT DAY I LOST ABS, TRACTION CONTROL AND CRUISE CONTROL. IT WENT TO THE DEALERSHIP WHERE IT TOOK 3 DAYS TO DIAGNOSE. WAS INFORMED THAT ABS PUMP AND ABS CONTROL MODULE NEED TO BE REPLACED AND THE PART IS NOT CURRENTLY AVAILABLE. FURTHER RESEARCH OF INTERNET FORUMS SHOWS THIS IS A KNOWN PROBLEM AND DOES NOT APPEAR TO BE ADDRESSED PROPERLY. I AM STILL WAITING FOR MY TRUCK TO BE REPAIRED AND THERE IS A WARRANTY ON IT. DEALERSHIP ALLOWED ME TO PICKUP THE TRUCK WITHOUT THE REPAIR AND DID NOT PROVIDE RECEIPTS OR WORK ORDERS BECAUSE I DID NOT HAVE ANY OTHER TRANSPORTATION. IN HEAVY RAIN THE TRUCK HAS BECOME QUITE DANGEROUS TO DRIVE.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11230325,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2019","dateComplaintFiled":"07/09/2019","vin":"3C6UR5CL4HG","components":"SUSPENSION","summary":"I TOOK MY 2017 RAM 2500 INTO THE LOCAL DEALER, URSE DODGE, FOR A DRAGLINK RECALL. RAM'S REPAIR FOR DRAGLINK RECALL WAS TO WELD JAM NUTS. THE WELDING OF THE JAM NUTS COMPLETELY DISABLED THE FUNCTIONALITY OF THE LINK FOR PURPOSES OF PROPER ALIGNMENT TO THE TRUCK. I HAVE TALKED TO RAM CUSTOMER CARE AND THE LOCAL DEALER URSE DODGE, BOTH URSE AND RAM CUSTOMER SERVICE CLAIM THAT WELDING THE IS THE RECALL REPAIR AS OF NOW. NOWHERE CAN I FIND ANY STATEMENTS OF A FINAL AND PERMANENT REPAIR COMING. I NOTICED TIRE WEAR ON MY TIRES AND TOOK THE TRUCK FOR AN ALIGNMENT TO NTB IN BRIDGEPORT WV. (I HAVE HAD MY TRUCK ALIGNED THERE ABOUT EVERY 5000 MILES FOR THE LAST YEAR, OR APPROXIMATELY 6 TIMES IN THE LAST YEAR. TRUCK CURRENTLY HAS 67,000 MILES ON IT.) ON THIS OCCASION MY TRUCK WAS OUT OF ALIGNMENT BUT NTB COULD NOT ADJUST IT BECAUSE URSE DODGE HAD WELDED THE JAM NUTS. I CALLED URSE, AND THEY MADE ME AN APPOINTMENT TO CHECK MY ALIGNMENT. ON MONDAY 7-1-2019 THE MECHANIC AT URSE DODGE CUT THE WELDS FROM THE JAM NUTS USING A DIE GRINDER, CUTTING TOOL, ALIGNED MY TRUCK, AND THEN TIGHTENED THE NUTS WITHOUT RE-WELDING THEM. THIS IN EFFECT \"UN-REPAIRED\" MY RECALL. MY CONCERN IS, 1. THE ORIGINAL WELDING AND THE HEAT AND OTHER REACTIONS TO THE JAM NUTS HAVE WEAKENED AND STRESSED THE METAL IN BOTH THE JAM NUTS AND THE ADJUSTING SLEEVE THE NUTS WERE WELDED TO. 2. THE CUTTING AND REMOVING THE WELD, WITH THE HEAT AND THE PHYSICAL DAMAGE INVOLVED IN REMOVING THE WELD, HAS FURTHER WEAKENED AND STRESSED THE METAL. 3. THE DRAGLINK IS NOT ABLE TO PERFORM TO IT'S ORIGINAL ENGINEERED DESIGN WITH THIS WELDED FIX. 4. THIS \"FIX\" WILL COST CONSUMERS HUNDREDS OF THOUSANDS OF DOLLARS OVER TIME REPLACING NOT ONLY THESE ALTERED DRAGLINKS, BUT TIRES THAT WEAR BECAUSE OF THE INABILITY TO ADJUST THE ALIGNMENT TO SPECIFICATIONS. 5. THIS TEMPORARY REPAIR COMPROMISES THE SAFETY OF THESE VEHICLES. *BF *DT*JB","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11221814,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2019","dateComplaintFiled":"06/21/2019","vin":"3C6UR5DJ9HG","components":"STEERING","summary":"THE RECALL FOR FIXING THE DRAG LINK SEPARATION IS NOT SAFE. YOU DO NOT WELD STEERING COMPONENTS BECAUSE YOU CHANGE THE MOLECULAR STRUCTURE OF THE STEEL MAKING IT HARDER. INSTEAD OF BENDING, IT WILL SNAP. ALSO YOU CANNOT ADJUST TOE IN AND TOE OUT ANY LONGER. THIS IS CREATING A DANGEROUS AND AT BEST A POOR BAND AID FIX THAT IS MAKING A NEW POTENTIAL PROBLEM. CHRYSLER REFUSES TO REPLACE THE PART. NOW, EVERYTIME YOU MEED ALIGNMENTS, THE WELDS NEED KNOCKED OF AMD REWELDED, THUS ALTERING THE COMPONENT ONCE AGAIN. THIS SHOULD BE ILLEGAL.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11219336,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/10/2017","dateComplaintFiled":"06/11/2019","vin":"3C7WR4AT9HG","components":"STEERING","summary":"TL* THE CONTACT OWNS A 2017 RAM 2500. WHILE DRIVING AT ANY SPEED, ATTEMPTING TO PARK THE VEHICLE, OR BACKING OUT OF A PARKED POSITION, THE STEERING LOST POWER. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO DALLAS DODGE CHRYSLER JEEP RAM (214-327-9361, LOCATED AT 11550 LYNDON B JOHNSON FWY, DALLAS, TX 75238) WHERE IT WAS DETERMINED THAT THERE WAS NO RECALL. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS NOT PROVIDED.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11210733,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/29/2019","dateComplaintFiled":"05/29/2019","vin":"3C6UR5CL8HG","components":"STEERING","summary":"I TOOK MY VEHICLE IN FOR SAFETY RECALL LATE MARCH OR EARLY APRIL. MY CA VEHICKE REGUSTEATION IS DYE 5/31/19. I TRIED TO RENEW ONLINE, BUT TOKD I CANNOT BECAUSE OF A VEHICLE SAFETY RECALL. I CHECKED ONLINE AND THERE IS ONE. IT IS 430 PM, AND THEY XANNOT WORK ON THE TRUCK UNTIL 5/31/19, I HAVE A JOB INTERVIEW AT 1130 AM PST, AND A VETERANS ADMINISTRATION APPT AT 1230 FOR PTSD, BUT IF I DONT GET THE TRUCK FIXED I WILL BE FINED FOR EXPIRED REGISTRATION IN CA. SO, MY CHOICES ARE, SKIP MY NECASSARY PTSD APPT WHEN I AM HAVING CHALLENGES, MISS MY INTERVIEW WHEN I AM UNEMPLOYED, OR GET HUGE FINES FOR EXPIRED REGISTRATION AN CAR INSURANCE CANCELLED. WHAT AM I SUPPOSED TO DO?","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11208635,"manufacturer":"Chrysler (FCA US, LLC)","crash":true,"fire":false,"numberOfInjuries":5,"numberOfDeaths":0,"dateOfIncident":"03/20/2019","dateComplaintFiled":"05/20/2019","vin":"3C6UR5CL4HG","components":"UNKNOWN OR OTHER","summary":"TL* THE CONTACT OWNED A 2017 RAM 2500. WHILE DRIVING 30 MPH AROUND A CORNER AND DOWN A MOUNTAIN, THE WHEELS OF THE VEHICLE STRUCK A ROCK AND THE VEHICLE CRASHED INTO A DITCH. THE AIR BAGS DEPLOYED. THE CONTACT SUSTAINED HEAD, NECK, AND KNEE INJURIES THAT REQUIRED MEDICAL ATTENTION (MRI). THE CONTACT'S DAUGHTER SUSTAINED A NECK INJURY AND SCRATCHES, WHICH REQUIRED MEDICAL ATTENTION. THREE OTHER CHILDREN WERE IN THE VEHICLE WHO SUSTAINED INJURIES AND REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE CONTACT'S INSURANCE COMPANY TOWED THE VEHICLE AND DEEMED IT TOTALED. THE CONTACT CALLED STUTEVILLE CHRYSLER DODGE (3001 N BROADWAY ST, POTEAU, OK 74953, (918) 647-3183), BUT NO ASSISTANCE WAS PROVIDED. THE DEALER ASKED THE CONTACT TO BUY ANOTHER VEHICLE. THE CONTACT'S INSURANCE COMPANY CONTACTED THE MANUFACTURER. THE MANUFACTURER ADVISED THE CONTACT TO FILE A COMPLAINT. THE FAILURE MILEAGE WAS 40,845. *DT*JB","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11205409,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/15/2019","dateComplaintFiled":"05/02/2019","vin":"3C6UR5GL5HG","components":"SEAT BELTS,SEATS","summary":"PASSENGER SITE WILL NOT ALARM (WARN DRIVER) AFTER THE VEHICLE HAD SOFTWARE UPDATE. THE DEALER IS UNABLE TO RESTORE THE PASSENGER ALERTING SYSTEM. SEE ALSO ODI 11185016. *DSY *DT *DT *TR *DT 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11196634,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/16/2019","dateComplaintFiled":"04/16/2019","vin":"3C6UR5NL0HG","components":"STEERING","summary":"THE RECALL FOR FIXING THE DRAG LINK SEPARATION IS NOT SAFE. YOU DO NOT WELD ON STEERING COMPONENTS AS YOU CHANGE THE MOLECULAR STRUCTURE OF THE MATERIAL AND ALSO YOU CANNOT ADJUST TOE IN AND TOE OUT NO LONGER. THIS TO ME IS CREATING A DANGEROUS AND AT BEST A POOR BAND AID FIX THAT IS MAKING A NEW POTENTIAL PROBLEM.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11192152,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/18/2019","dateComplaintFiled":"03/28/2019","vin":"3C6UR5FL6HG","components":"STEERING","summary":"TL* THE CONTACT OWNS A 2017 RAM 2500. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN AN OPEN RECALL REGARDING NHTSA CAMPAIGN NUMBER: 19V021000 (STEERING). BOB MOORE FORD (8948 S I-35 SERVICE RD, OKLAHOMA CITY, OK 73149) AND THE MANUFACTURER STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER ALSO STATED THAT THEY WOULD WELD THE DRAG LINK, WHICH THE CONTACT FELT WAS NOT A PROPER REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11190224,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/02/2019","dateComplaintFiled":"03/20/2019","vin":"3C6UR5HLOHG","components":"POWER TRAIN","summary":"HAVE HAD SAME TROUBLE 4 TIMES STARTING AT APRIL 2017 ABOUT EVERY 60 THOUSAND MILE THERE IS WATER IN FRONT DIFFERENTIAL NOW I HAVE BAD BEARINGS IN IT THIS IS THE FOURTH TIME NOW THEY ASKING 35$ TO REPLACE ALL THE BAD PARTS THAT COULD HAVE BEEN TAKEN CARE OF THE FIRST TIME BACK IN APRIL 2017 TRUCK WAS ONLY THREE MONTHS OLD","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11186728,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/13/2019","dateComplaintFiled":"03/14/2019","vin":"3C6UR5CJ1HG","components":"ELECTRICAL SYSTEM","summary":"EVIC ENGINE HOUR COUNTER RESET AROUND 37,XXX MILES ENGINE HOURS READ 323 IDLE 18 HOURS DRIVE HAPPENED AFTER SITTING OVER NIGHT START THE NEXT AM DASH FLICKERED ON AND OFF.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11185016,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/16/2019","dateComplaintFiled":"03/08/2019","vin":"3C6UR5DLXFG","components":"SEAT BELTS,SEATS","summary":"VEHICLE WAS TAKE TO DEALERSHIP FOR MANUFACTURE'S RECALL OF THE PASSENGERS SEAT MODULE SOFTWARE UPDATED. BEFORE TAKING VEHICLE FOR THE SERVICE, ALL SEATS ALARM WHEN PASSENGER/S FAILED TO BUCKLE THEIR SAFETY RESTRAINTS, AFTER THE SOFTWARE UPDATE NONE OF THE SEAT WARNED DRIVER OF UNBUCKLED PASSENGER. RETURNED THE VEHICLE AND REPORTED FAULT, THE DEALERSHIP SAID THE VEHICLE WAS NOT EQUIPPED WITH THE ALARMING SYSTEM AND I WOULD NOT BE ALERTED OF BUCKLING FAILURES. FURTHER; FIAT CHRYSLER HAS INFORM ME VIA THE DEALER IS UNABLE TO REPAIR PROBLEM WORK ORDER 4230216/1 SEE ALSO ODI 11205409. *DSY *DT *BF *BF CONSUMER PLEASE REMEMBER, THE PASSENGER SIDE WARNING INDICATOR IS TOTALLY DEACTIVATED (DOESN'T WORK). THE PROCEDURE WAS UNEVENTFUL (DID NOT WORK), AS A RETIRED MAINTENANCE MAN I CAN AFFIRM. THE PROBLEM WITH MY VEHICLE HAS TO DO WITH CHRYSLER'S LACK OF TRAINED PERSONAL AND TELLING ALL CONCERNED THAT MY VEHICLE 'DOESN'T HAVE THAT OPTION'.*JB 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11182778,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/11/2018","dateComplaintFiled":"02/27/2019","vin":"3C6UR5DL5HG","components":"POWER TRAIN","summary":"TL* THE CONTACT OWNS A 2017 RAM 2500. WHILE DRIVING AT UNKNOWN SPEEDS, THE BRAKE PEDAL WAS APPLIED; HOWEVER, THE VEHICLE CONTINUED TO COAST. ADDITIONALLY, THE CONTACT STATED THAT THE FREEWHEEL FEATURE WAS UNSAFE AND DESTROYED THE BRAKES. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO TWO LOCAL DEALERS: HUNTINGTON RAM (5080 JERICHO TPKE, COMMACK, NY 11725, (631) 993-3300) AND BROWN'S JEEP CHRYSLER DODGE (483 NY-112, EAST PATCHOGUE, NY 11772, (888) 615-2184) WHERE IT WAS DETERMINED THAT THE VEHICLE WAS OPERATING AS DESIGNED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: [XXX]. THE FAILURE MILEAGE WAS 2,470. *JS THE CONSUMSER STATED THE VEHICLE WAS NOT EQUIPPED WITH THE NECESSARY ENGINE BREAKING FEATUERS. *JS *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11180084,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/15/2018","dateComplaintFiled":"02/14/2019","vin":"3C6UR5JLXHG","components":"STRUCTURE,LATCHES/LOCKS/LINKAGES","summary":"TL* THE CONTACT OWNS A 2017 RAM 2500. WHILE DRIVING APPROXIMATELY 50 MPH, THE DOOR LOCKS FELL INTO THE DOOR AND THE TAILGATE OPENED WITHOUT WARNING. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO MASSEY YARDLEY JEEP CHRYSLER DODGE RAM (954-327-4000, LOCATED AT 777 NORTH STATE ROAD 7, PLANTATION, FL 33317) WHERE IT WAS DETERMINED THAT THERE WAS NO RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 20,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11179794,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/27/2018","dateComplaintFiled":"02/13/2019","vin":"3C6UR5GL5HG","components":"ELECTRICAL SYSTEM,SEAT BELTS","summary":"TL* THE CONTACT OWNS A 2017 RAM 2500. THE CONTACT TOOK THE VEHICLE TO MILTON RUBEN CHRYSLER DODGE JEEP RAM (3508 WASHINGTON RD, AUGUSTA, GA 30907, (888) 885-0415) TO HAVE THE OCCUPATIONAL RESTRICTION CONTROL MODULE REPAIRED AFTER RECEIVING A LETTER FROM THE MANUFACTURER. THE DEALER PERFORMED A REPROGRAM UPDATE, WHICH CAUSED THE SEAT BELT ALERT NOT TO FUNCTION WHEN THEY WERE UNBUCKLED. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND THE UPDATE WAS PERFORMED AGAIN. THE DEALER INFORMED THE CONTACT THAT THE SEAT BELT ALERT WOULD NOT OPERATE BECAUSE THE VEHICLE NEVER HAD A SEAT BELT ALERT FEATURE. THE CONTACT STATED THAT THE FAILURE PERSISTED AND HE WAS WONDERING IF OTHER SAFETY COMPONENTS WOULD MALFUNCTION. THE MANUFACTURER WAS CONTACTED AND CONFIRMED WHAT THE DEALER STATED. THE FAILURE MILEAGE WAS 20,954. *TT CONSUMER STATED BOTH ATTEMPTS TO REPAIR THE SELT BELT PROBLEM FAILED. DASHBOARD ICON OR CAB CHIME (ALARM) DOES NOT GIVE A WARNING SIGN. CONSUMER CONTACTED THE MANUFACTURER.*JB","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11179945,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2019","dateComplaintFiled":"02/13/2019","vin":"3C6UR5NL6HG","components":"STEERING","summary":"TL* THE CONTACT OWNS A 2017 RAM 2500. WHILE DRIVING 70 MPH, THE STEERING WHEEL PULLED TO THE LEFT AND THE CONTACT LOST STEERING CONTROL. THE VEHICLE WAS PULLED OVER AND TOWED TO THE CONTACT'S HOME. THE DEALER WAS NOT NOTIFIED. THE CONTACT STATED THAT THE VEHICLE WAS EXPERIENCING THE SAME SYMPTOMS AS LISTED IN NHTSA CAMPAIGN NUMBER: 19V021000 (STEERING). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 17,800.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11176334,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/15/2017","dateComplaintFiled":"02/11/2019","vin":"3C7WR4AT9HG","components":"STEERING","summary":"TL* THE CONTACT OWNS A 2017 RAM 2500. WHILE DRIVING AT ANY SPEED, THE STEERING LOST POWER AND WAS DIFFICULT TO TURN. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 10.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11174394,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/31/2019","dateComplaintFiled":"02/05/2019","vin":"3C6UR5HL0HG","components":"SUSPENSION","summary":"DURING A RECALL SERVICE OF MY RAM TRUCK AT LOCAL DEALERSHIP I WAS TOLD THAT THE FRONT RIGHT TIRE SHOWED EXCESSIVE WEAR ON THE OUTER LAYER. BOUGHT, AND GOT 4 NEW TIRES INSTALLED. GOT ALIGNMENT. TRUCK LEANS NOTICEABLE TO THE FRONT RIGHT. ALIGNMENT PERSON TOLD THAT TRUCK HAS A SUSPENSION PROBLEM.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11170901,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/15/2018","dateComplaintFiled":"01/19/2019","vin":"3C6TR5DT9HG","components":"STEERING,SUSPENSION","summary":"FRONT TRACK BAR BUSHINGS ARE WORE OUT AFTER LESS THAN 45000 MILES. THE FRONT END MAKES A NOISE AND SHAKES WHEN YOU TURN THE WHEEL. THIS HAPPENS BOTH STOPPED AND AT ANY SPEED.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11160960,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/11/2018","dateComplaintFiled":"12/12/2018","vin":"3C6TR5JT5HG","components":"LATCHES/LOCKS/LINKAGES","summary":"TL* THE CONTACT OWNS A 2017 RAM 2500. WHILE DRIVING 55 MPH AND HAULING A TRAILER, THE TAILGATE LATCH DETACHED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO BREWBAKER DODGE CHRYSLER JEEP RAM OF PRATTVILLE (2209 COBBS FORD RD, PRATTVILLE, AL 36066, (334) 491-0701) WHERE IT WAS DIAGNOSED THAT THE TAILGATE LATCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT TO FILE A COMPLAINT WITH NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11155583,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2018","dateComplaintFiled":"12/03/2018","vin":"3C6UR5DLXHG","components":"ELECTRICAL SYSTEM","summary":"TAKATA RECALL. THE RADIO IN MY RAM 2500 IS NOT WORKING WITH MY CELL PHONE. THE RADIO FREEZES UNTIL THE TRUCK IS TURNED OFF AND RESTARTED. THIS NEEDS TO BE ADDRESSED","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11153707,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/06/2018","dateComplaintFiled":"11/26/2018","vin":"3C6UR5CL2HG","components":"ENGINE","summary":"WATER PUMP, TOOK INTO DEALERSHIP AND THEY SAID THEY REPLACED WATER PUMP BUT NO DUST DISTURBED ON ENGINE WHEN POPPED THE HOOD TO LOOK INSIDE THE HOOD WHEN I PICKED UP THE TRUCK AFTER GETTING THE RECALL REPAIR","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11153456,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/03/2018","dateComplaintFiled":"11/24/2018","vin":"3C6UR5GL5HG","components":"UNKNOWN OR OTHER","summary":"A LOUD NOISE FROM UNDER AND RIGHT SIDE OF THE VEHICLE IS GENERATED WHEN SHIFTING FROM LOW TO HIGH GEAR. WHEN IN HIGH TRAFFIC, TURNING RIGHT AND LEFT, AND HAULING MODE. THE NOISE GENERATED SOUND COMING FROM THE TRANSMISSION OR WITHIN THE UNDERSIDE AS THE VEHICLE SHIFTS. HAVE MADE VISUAL INSPECTION WITH NO EVIDENCE OF RUBBING OR LOSE CABLE, TIRE TO FINDER, OR LOSE SHAFT WEAR.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11143741,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/15/2018","dateComplaintFiled":"10/29/2018","vin":"3C6UR5DL8HG","components":"ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES","summary":"MY ABS TRACTION CONTROL LIGHT CAME ON INTERMITTENTLY PRIOR TO 36,000 MILES. TOOK TO DEALER AND THEY COULD NOT FIND PROBLEM. WITH 42,600 MILES LIGHTS HAVE COME ON AND SET A CODE. RAM HAS SAID THEY WILL NOT FIX THE PROBLEM. A COMPUTER HAS FAILED. THIS IS A SAFETY ISSUE AND SHOULD BE CORRECTED BY RAM. I DON'T KNOW IF THIS IS A CONTINUING PROBLEM IN THESE TRUCKS OR IF FAULTY PARTS WERE PLACED ON MINE. I WANT THIS ISSUE DULY NOTED. THE FAILED PARTS ARE THE ABS MODULE AND THE HYDRAULIC CONTROL UNIT. RAM HAS TOLD ME THAT THIS IS MY PROBLEM WHEN IT IS IN FACT THEIR PROBLEM WHICH THEY WILL NOT TAKE CARE OF.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11142711,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/22/2018","dateComplaintFiled":"10/25/2018","vin":"3C6UR5NL6HG","components":"TIRES","summary":"TL* THE CONTACT OWNS A 2017 RAM 2500 EQUIPPED WITH FIRESTONE TRANSFORCE AT TIRES, SIZE: 285/60/R20 (NA). THE CONTACT STATED THAT ALL FOUR TIRES WERE FILLED OVER THE REQUIRED 80 PSI MAXIMUM. THE CONTACT SPOKE WITH THE TIRE MANUFACTURER AND WAS INFORMED THAT THE TIRES COULD BLOW OUT AT ANY TIME. THE CONTACT TOOK THE VEHICLE TO SAN ANTONIO DODGE CHRYSLER JEEP RAM (11910 INTERSTATE 35 FRONTAGE RD, SAN ANTONIO, TX 78233, (210) 702-2220) AND THEY CLAIMED THAT THEY INSPECTED THE TIRES AND FOUND THAT THEY WERE OVER PRESSURIZED. THE DEALER ROTATED THE TIRES. AFTER A ROAD TRIP WHERE THE VEHICLE HAULED A 7,000 LB RV, THE CONTACT DISCOVERED THE TIRES IN POOR CONDITION. THE DEALER STATED THAT THEY WOULD HAVE TO INSPECT THE TIRES UPON THE CONTACT'S RETURN. THE DEALER INSPECTED THE TIRES AND FOUND NO FAILURES. THE MANUFACTURER REFERRED THE CONTACT BACK TO THE DEALER. THE TIRE FAILURE MILEAGE AND DOT NUMBER WERE UNKNOWN. THE VEHICLE FAILURE MILEAGE WAS 17,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"},{"type":"Tire","productYear":"9999","productMake":"FIRESTONE","productModel":"TRANSFORCE AT","size":"LT265/70R17","manufacturer":"Bridgestone DoNotUse"}]},{"odiNumber":11130765,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/17/2018","dateComplaintFiled":"09/22/2018","vin":"3C6UR5CL3HG","components":"AIR BAGS","summary":"THE AIRBAG SYSTEM SERVICE LIGHT IS ON AND OF SEVERAL TIMES AND SOMETIMES STAY ON FOR THE ALL DAY ITS DOESN'T MATTER IF I TURN OFF THE CAR WHEN I TURN IT ON THE LIGHT STAY ON","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11128711,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/04/2018","dateComplaintFiled":"09/11/2018","vin":"3C6UR5GL0HG","components":"STRUCTURE,LATCHES/LOCKS/LINKAGES","summary":"TL* THE CONTACT OWNS A 2017 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V486000 (STRUCTURE, LATCHES/LOCKS/LINKAGES). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. WHILE DRIVING VARIOUS SPEEDS, THE TAILGATE FELL DOWN ON MORE THAN ONE OCCASION. IN OTHER CASES, THE CONTACT STATED THAT THE TAILGATE WOULD NOT OPEN. MOUNT AIRY CHRYSLER DODGE JEEP RAM FIAT (538 N ANDY GRIFFITH PARKWAY, MOUNT AIRY, NORTH CAROLINA 27030, (336) 789-8105) WAS MADE AWARE OF THE RECALL AND THE SERIES OF FAILURES. THE DEALER STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 10,100. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11128283,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/05/2018","dateComplaintFiled":"09/08/2018","vin":"3C6UR5NLXHG","components":"POWER TRAIN","summary":"EXCESSIVE PLAY IN DRIVE LINE CAUSES LOUD BANG IN REAR END AND NOISE AT TAIL SHAFT OF TRANS DURING ACCELERATION AND DECELARATION. CAUSES A DELAY IN MOVEMENT . DEALER SAUS ITS NORMAL. THIS IS NOT NORMAL AS IT WILL CAUSE A FAILIRE IN THE REAR END, TRANS OR EVEN U JOINT. THIS IS MY THIRD TRUCK SAME MAKE AND MODEL, OLDER YEARS AND NONE OF THE OTHERS HAVE THIS ISSUE.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11124072,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/02/2018","dateComplaintFiled":"09/03/2018","vin":"3C6UR5DL7HG","components":"ENGINE","summary":"WHILE TOWING, RUBBER SECTION OF FAN SHROUD CAME INTO CONTACT WITH FAN SENDING MATERIAL INTO RADIATOR. THIS CAUSED CATASTROPHIC DAMAGE AND LOSS OF COOLANT WHILE TOWING ON HIGHWAY IN HIGH TRAFFIC CONDITIONS. COOLANT LOSS TRIGGERED MULTIPLE ALARM/WARNINGS REQUIRING URGENT ENGINE SHUTDOWN. AFTER STOPPING VEHICHLE APPEARED TO HAVE ENGINE COMPARTMENT FIRE WHICH TURNED OUT TO BE STEAM FROM COOLANT. BUT ENGINE TEMPS RAPIDLY INCREASED. TRUCK MILEAGE 35,893, FIRST TIME TOWING AFTER WATER PUMP RECALL HAD BEEN COMPLETED.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11122101,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2018","dateComplaintFiled":"08/24/2018","vin":"3C6UR5JL8HG","components":"STRUCTURE,LATCHES/LOCKS/LINKAGES","summary":"TL* THE CONTACT OWNS A 2017 RAM 2500. WHILE DRIVING 5 MPH, THE TAILGATE UNEXPECTEDLY OPENED NUMEROUS TIMES. ANTHONY D'AMBROSIO CHRYSLER JEEP DODGE RAM (2681 RIDGE RD, ELVERSON, PA 19520, (610) 286-9450) INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V486000 (STRUCTURE, LATCHES/LOCKS/LINKAGES) AND THAT THERE WAS NO REMEDY. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 16,737.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11115694,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/02/2018","dateComplaintFiled":"08/04/2018","vin":"3C6UR5PL6HG","components":"SUSPENSION","summary":"VEHICLE WAS IN FOR SERVICE AND MECHANIC INFORMED ME OF FRONT TIRES ARE CUPPING SIGNIFICANTLY. THEY INFORMED ME THIS IS NOT NEW FOR A NEW TRUCK. TOOK THE TRUCK TO DODGE THEY TOLD ME IT IS PERFECTLY NORMAL IF YOU DON'T ROTATE TIRES ENOUGH. THIS IS VERY INCONSISTENT. I DID ROTATE TIRES BUT WITHIN 5000 MILE PROBLEM. REPRESENTS ITSELF AND TIRES HAVE TO BE REBALANCE TO OFF SET UNEVEN WEAR.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11115693,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/03/2018","dateComplaintFiled":"08/04/2018","vin":"3C6UR5PL6HG","components":"UNKNOWN OR OTHER","summary":"REAR RAIL GATE OPENS WHILE VEHICLE IS IN MOTION. 3RD TIME I HAVE HAD TRUCK INTO DEALER FOR THIS. THEY TELL ME THERE IS A RECALL FOR THIS AND NO PARTS ARE AVAILABLE SO THEY CAN'T FIX IT.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11105406,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/03/2018","dateComplaintFiled":"07/03/2018","vin":"3C6UR5CJ3HG","components":"POWER TRAIN,ENGINE","summary":"VEHICLE SHUTTERS AND PAUSES WHEN TAKING OFF FROM A STOP. VEHICLE HAS HESITATED DURING LOW SPEED TURNS LEAVING A PULSING SENSATION, ENGINE CUTTING OUT. STRONG ODOR OF COOLANT COMING FROM UNDER THE HOOD AFTER DEIVING.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11102428,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/21/2018","dateComplaintFiled":"06/18/2018","vin":"3C6UR5NJ4HG","components":"STEERING,SUSPENSION","summary":"WHEN IN MOTION, THE TRUCK WILL SUDDENLY BREAK INTO A VIOLENT \"DEATH WOBBLE\". IT HAS OCCURRED AT SPEEDS ANYWHERE BETWEEN 40 AND 75 AND NOT ALWAYS WHEN A SLIGHT BUMP IN THE ROAD IT HIT.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11101712,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/08/2018","dateComplaintFiled":"06/13/2018","vin":"3C6UR5HL0HG","components":"POWER TRAIN,ENGINE","summary":"TL* THE CONTACT OWNS A 2017 RAM 2500. THE CONTACT NOTICED OIL LEAKING ONTO HER DRIVEWAY. THE VEHICLE WAS TAKEN TO LESTER GLENN CHRYSLER DODGE JEEP RAM FIAT (101 NJ-37, TOMS RIVER, NJ 08753) WHERE IT WAS DIAGNOSED FOUR TIMES THAT THERE WAS A REAR MAIN SEAL LEAK OF OIL. WHILE AT THE DEALER, A HYDRAULIC JACK FELL ON THE VEHICLE AND CAUSED DAMAGE. THE VEHICLE WAS REPAIRED, BUT THE LEAK RECURRED. AFTER THE DEALER REPAIRED THE VEHICLE, THE TRANSMISSION STARTED TO MALFUNCTION. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 10,867.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11101267,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/25/2018","dateComplaintFiled":"06/11/2018","vin":"3C6UR5FL3HG","components":"VEHICLE SPEED CONTROL","summary":"MY RAM 2500 DIESEL WAS IN CRUISE CONTROL ON A 4 LANE HIGHWAY WITH PERIODIC STOP LIGHTS WHEN I PUSHED HEAVILY ON THE GAS PEDAL TO ACCELERATE WHILE PULLING A 13,000 LB TRAILER. WHEN I TOOK MY FOOT OFF THE GAS, THE ENGINE STAYED IN FULL ACCELERATION MODE. FULL BRAKING WAS NOT SLOWING THE VEHICLE MUCH AND IT LOOKED LIKE WE WERE GOING TO COLLIDE IN TO VEHICLES AHEAD OF US. I SHIFTED IN TO NEUTRAL, THE ENGINE RACED AT HIGH RPM, BUT I WAS THEN ABLE TO SLOW DOWN AND AVOID THE VEHICLES. I SHUT OFF THE MOTOR FOR A SHORT TIME, RESTARTED IT AND IT WAS FINE. A RECALL IS APPARENTLY AVAILABLE FOR RAM 2500S WITH GASOLINE ENGINES, BUT I WAS TOLD NOT FOR MY DIESEL. THAT NEEDS TO BE RECTIFIED IMMEDIATELY TO GET OURS FIXED. VERY SCARY.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11098816,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/27/2018","dateComplaintFiled":"05/30/2018","vin":"4S4BSANC4F3","components":"VEHICLE SPEED CONTROL","summary":"WITH CRUISE SET AT 75 MPH, SPEED WOULD DECREASE TO AROUND 71MPH, THEN UNEXPECTEDLY AND RAPIDLY INCREASE TO 75. THIS HAPPENED REPEATEDLY AND I STOPPED USING IT FOR ABOUT 3 WEEKS. I TRIED IT ON RETURN TRIP AND IT WORKED FINE. *TT *TR","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11098007,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/14/2017","dateComplaintFiled":"05/25/2018","vin":"3C6UR5FL0HG","components":"ENGINE AND ENGINE COOLING,POWER TRAIN,ENGINE","summary":"TL* THE CONTACT OWNS A 2017 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V562000 (ENGINE AND ENGINE COOLING) AND 17V821000 (POWER TRAIN). THE PARTS NEEDED FOR THE REPAIRS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT CALLED AUTONATION CHRYSLER DODGE JEEP RAM SPRING AT (281) 715-6927 (21027 I-45, SPRING, TX 77388) AND WAS INFORMED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11093201,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/29/2018","dateComplaintFiled":"05/10/2018","vin":"3C6UR5CJ8HG","components":"ELECTRICAL SYSTEM","summary":"WIRE PINCHED BETWEEN SPARE TIRE AND BODY WAS SHORTED OUT AND CAUGHT THE SPARE TIRE ON FIRE. TRUCK HAD BEEN PARKED FOR OVER 7 HOURS. WAS TOLD ALL WIRES LEADING TO THE BACK ARE ON FUSES AND SHOULD HAVE BROKEN THE CIRCUIT BEFORE A FIRE BEGAN. *CW *TT CONSUMER STATED THAT THE OWNER REPORTED A FIRE AT REAR OF VEHICLE IN SPARE TIRE AREA AND TOOK THE VEHICLE TO A BODY SHOP. BODY SHOP STATES A WIRE WAS PINCHED BY THE SPARE TIRE AND CAUSED THE FIRE. UPDATED 9/20/18*JB","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11092581,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/02/2018","dateComplaintFiled":"05/08/2018","vin":"3D7KR28C27G","components":"SUSPENSION","summary":"FRONT SUSPENSION, SPECIFICALLY STEERING SYSTEM GOES INTO A SEVERE WOBBLE OR SHIMMY WHEN A DIP OR POTHOLE IS DRIVEN OVER. THE SIDE TO SIDE WOBBLE IS SO SEVERE YOU HAVE TO COME TO A COMPLETE OR NEAR COMPLETE STOP TO GET THE TRUCK TO COME OUT OF IT. I'VE HAD IT TO THE DODGE DEALER TWICE AND A LOCAL SUSPENSION/ALIGNMENT SHOP AND THEY CANNOT LOCATE THE PROBLEM. LOOKING ONLINE THIS IS EXACTLY WHAT'S BEEN DESCRIBED MULTIPLE TIMES AS THE DODGE RAM \"DEATH WOBBLE\".","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11092016,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/04/2018","dateComplaintFiled":"05/05/2018","vin":"3C6UR5CL2HG","components":"UNKNOWN OR OTHER","summary":"AT SPEEDS RANGING FROM 65-75MPH WHILE ON ANY HWY OR INTERSTATE THERE IS A SLIGHT VIBRATION IN THE FLOOR BOARD. I PURCHASED 4 MICHELEN DEFENDER LTX MS TIRES BECAUSE THE DEALER TOLD ME MY TIRES WERE OUT OF ROUND. AFTER I PICKED IT UP, IT STILL DID IT. MY TRUCK OCCASIONALY TELLS ME 4 WHEEL DRIVE SHIFT IN PROGRESS WHILE I'M DRIVING. THE DEALER IN PORT AURTHOR DID AN ALIGNMENT AND INSPECTED THE SUSPENSION BUT CAME UP WITH NO SOLUTION.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11076331,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/05/2018","dateComplaintFiled":"03/05/2018","vin":"3C6UR5DL8HG","components":"FUEL/PROPULSION SYSTEM","summary":"TL* THE CONTACT OWNS A 2017 RAM 2500. WHILE DRIVING APPROXIMATELY 45 MPH, A STRONG ODOR OF DIESEL FUEL WAS PRESENT INSIDE THE VEHICLE. THE ODOR WAS NOTICED EVER SINCE THE VEHICLE WAS PURCHASED IN JUNE OF 2017. THE VEHICLE WAS TAKEN TO THE DEALER (MIRACLE DODGE IN GALLATIN, TENNESSEE) WHERE IT WAS DETERMINED THAT THE ODOR WAS NORMAL FOR DIESEL FUEL VEHICLES. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 100.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11064388,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/22/2017","dateComplaintFiled":"01/23/2018","vin":"3C6UR5NL3HG","components":"EXTERIOR LIGHTING","summary":"ALL RAM TRUCKS ARE EQUIPPED WITH DAYTIME RUNNING LIGHTS, HOWEVER FOR THE US MODELS, THE MANUFACTURE DISABLES THE FEATURE TO CHARGE THE CONSUMER TO HAVE THEM ACTIVATED. A SAFETY FEATURE SHOULD NOT BE AN ELECTIVE FEATURE SHOULD BE INCLUDED WHEN YOU PURCHASE THE VEHICLE. THERE ARE MANY HIGHWAYS WITHIN THE US THAT REQUIRE HEADLIGHTS ON DURING THE DAY, WHY NOT ACTIVATE THESE DAYTIME RUNNING LIGHT TO MAKE THE ROADWAYS SAFER FOR ALL. I HAVE ATTEMPTED TO HAVE THEM ACTIVATED AND DEALER WANTS TO CHARGE THE HOURLY LABOR RATE TO ACTIVATE.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11056144,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/04/2017","dateComplaintFiled":"12/22/2017","vin":"3C6UR5CL7HG","components":"LATCHES/LOCKS/LINKAGES,UNKNOWN OR OTHER","summary":"TAILGATE LOCK ACTUATOR DEFECT. TAILGATE FALLS RANDOMLY WHILE TRUCK IN MOTION WHEN VEHICLE LOCKS DOORS ONCE IN MOTION AUTOMATICALLY. THE ACTUATOR OVER ROTATES AND UNLOCKS TAILGATE ALLOWING IT TO DROP. ALSO WHEN USING KEY FOB TO LOCK DOORS ACTUATOR OVER ROTATES CAUSING TAILGATE UNLOCK AND ALLOWS IT TO FALL.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11054680,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/05/2017","dateComplaintFiled":"12/14/2017","vin":"3C6UR5FL8HG","components":"ENGINE","summary":"THIS IS FOR A DIESEL ENGINE VEHICLE. PERIODICALLY (EVERY FEW DAYS), FOR 2 TO 5 MINUTES AT A TIME, UNTREATED DIESEL EXHAUST GASES ENTER THE CABIN THROUGH THE WINDSHIELD AIR VENT WHEN THE VENTILATION FAN IS ON. THIS OCCURS GENERALLY WHEN THE VEHICLE IS MOVING AT LOWER SPEEDS OR NOT MOVING. WHEN THIS HAPPENS, IF I STOP THE VENTILATION AND OPEN THE WINDOWS, MORE EXHAUST GASES ENTER THE CABIN THROUGH THE WINDOWS. WHEN THIS HAPPENS, I HAVE STOPPED THE VEHICLE ON THE SIDE OF THE ROAD AND WALKED AROUND AND SMELLED THESE GASES AT THE FRONT OF THE VEHICLE, UNDER THE HOOD, BUT NOT AT THE BACK OF THE VEHICLE. THIS SEEMS TO HAPPEN COINCIDENTALLY WITH A REGEN CYCLE. STOPPING THE VENTILATION WITHOUT OPENING THE WINDOWS, STOPS THE SMELL IN THE CABIN, BUT NOT IN THE ENVIRONMENT OUTSIDE OF THE CABIN, THE SMELL IS DEFINITELY PURE UNTREATED DIESEL EXHAUST. I TOOK THE VEHICLE TO THE NEARBY DEALERSHIP WHO DID SOME QUICK TROUBLESHOOTING BUT DID NOT FIND THE ISSUE. I DID SOME QUICK SEARCHES ON THE INTERNET AND EASILY FOUND A LARGE NUMBER OF POSITIVE HITS FOR THE SAME ISSUE WITH A SIMILAR OUTCOME AT THE DEALERSHIP. IT SEEMS TO BE A COMMON ISSUE, AND PEOPLE MENTION THAT THEY TAKE THEIR VEHICLE TO THE DEALERSHIP WHERE THE MECHANICS ARE UNABLE TO FORCE A REGEN AND TO REPRODUCE THE ISSUE. SOME PEOPLE REPORT THAT CHRYSLER SAYS THAT THIS IS A NORMAL CONDITION AND RECOMMENDS TURNING OFF THE VENTILATION. I HAVE NOT TALKED TO CHRYSLER MYSELF, I HAVE TAKEN THE VEHICLE TO THE DEALERSHIP ONCE. THE EXHAUST SYSTEM IS GOOD, THE DEF TREATMENT WORKS VERY WELL AND I DO NOT SMELL UNTREATED DIESEL EXHAUST AT THE REAR OF THE VEHICLE.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11031937,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2017","dateComplaintFiled":"10/05/2017","vin":"3C6UR5CL7HG","components":"WHEELS","summary":"TL* THE CONTACT OWNS A 2017 RAM 2500. AFTER SWITCHING THE ORIGINAL TIRES, WHICH REQUIRED 85 LBS OF AIR PRESSURE FOR TIRES THAT REQUIRED 65 LBS OF PRESSURE, THE TIRE PRESSURE MONITORING SYSTEM (TPMS) SENSOR REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (ROCKY MOUNT CHRYSLER IN ROCKY MOUNT, NC) WHO INDICATED THAT THERE WAS NO ISSUE AND FOUND THAT THE TPMS WAS OPERATING NORMALLY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 800.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11024864,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/15/2017","dateComplaintFiled":"09/21/2017","vin":"","components":"UNKNOWN OR OTHER","summary":"TAKATA RECALL 2017 RAM 2500 TRANS TEMP GETTING TO HIGH AT NORMAL DRIVING CONDS WAS TOLD FROM PEOPLE WHO EXPERIENCED THIS THE EXHAUST IS TO CLOSE TO THE TRANS WITHOUT A DEFLECTOR","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11023764,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/15/2017","dateComplaintFiled":"09/16/2017","vin":"3C6UR5DJ5GG","components":"ELECTRICAL SYSTEM,ENGINE","summary":"WHILE DRIVING DOWN HILL WITH LOAD, ENGINE DIED WITH NO WARNING LOST BRAKES AND STEERING.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11019941,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/14/2017","dateComplaintFiled":"08/27/2017","vin":"3C6UR5FL4HG","components":"UNKNOWN OR OTHER","summary":"TRUCK HAS MAJOR VIBRATION BETWEEN 60 TO 80 MPH. DEALER HAS ATTEMPTED TO FIX 3 TIMES WITH 2 TIRE REBALANCING AND 1 LOAD FORCE REBALANCE. NONE HAVE IMPACTED VIBRATION. NOW VIBRATION IS WORSE AND IS IMPACTING DRIVABILITY. COMPLAINT TICKET IS IN WITH FCA # 32159244. DEALER HAS ENTERED STAR TICKET 8/24/17. TRUCK CURRENT MELANGE IS 3223, AND WAS JUST PURCHASED IN JUNE 2017.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11018956,"manufacturer":"Chrysler (FCA US, LLC)","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"08/06/2017","dateComplaintFiled":"08/22/2017","vin":"3C6UR5CJ8HG","components":"POWER TRAIN","summary":"STOPPED AND PLACED MY RAM 2500 IN PARK WITH THE ENGINE RUNNING. GOT OUT AND PUSHED A VEHICLE OFF A CAR DOLLY ATTACHED TO THE TRUCK! THE TRUCK JUMPED OUT OF GEAR AND STARTED GOING BACKWARDS. I RAN TO STOP IT AS THE TRUCK AND CAR DOLLY JACK KNIFED HITTING ME AND KNOCKING BACKWARDS. THE DOLLY WEDGED UNDER THE SIDE OF THE TRUCK DAMAGING IT! SINCE THEN SEVERAL TIMES IT HAS NOT WANTED TO GO INTO REVERSE. YOU WILL HAVE TO SHIFT IT BACK INTO PARK THEN BACK INTO REVERSE FOR IT TO WORK! *DT *DT *TR","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11005391,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/06/2017","dateComplaintFiled":"07/14/2017","vin":"3C6UR5FL3HG","components":"STEERING,SUSPENSION","summary":"TL* THE CONTACT OWNS A 2017 RAM 2500. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE BEGAN TO PULL TO THE RIGHT WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (SOUTH COUNTY RAM IN GILROY 455 AUTOMALL DRIVE, GILROY, CA 95020) WHERE IT WAS DIAGNOSED THAT AN ALIGNMENT WAS NEEDED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE CASTER FAILED AND NEEDED TO BE ADJUSTED OR A BALL JOINT NEEDED TO BE APPLIED. THE DEALER STATED THAT NO KNOWN SOLUTION WAS AVAILABLE. THE FAILURE WAS PERSISTENT. THE CONTACT TOOK THE VEHICLE TO TWO DIFFERENT DEALERS (1. SOUTH COUNTY RAM IN GILROY 455 AUTOMALL DRIVE, GILROY, CA 95020 AND 2. BOARDWALK CHRYSLER DODGE JEEP RAM, 1 BAIR ISLAND ROAD, REDWOOD CITY, CA 94063). THE DIAGNOSTIC RESULTS WERE THE SAME AT BOTH DEALERS. THE MANUFACTURER WAS CONTACTED. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS APPROXIMATELY 326. UPDATED 08/30/17*LJ *CN","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11002838,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/03/2017","dateComplaintFiled":"07/03/2017","vin":"3C6UR5GL8HG","components":"POWER TRAIN","summary":"\"DEAD ACCELERATOR PEDAL\" SITUATION: FROM A STOP, THERE IS ABOUT A 1-2 SECOND DELAY BEFORE FULL POWER IS GIVEN. SITUATION 2: WHEN ON THE THROTTLE, AND YOU LET OFF THE THROTTLE COMPLETELY, AND THEN RAPIDLY GET BACK ON THE THROTTLE; THE ENGINE DOES NOT RESPOND FOR ALMOST 2 SECONDS. THIS IS *HIGHLY* DANGEROUS, ESPECIALLY WHEN MERGING IN HEAVY TRAFFIC; OR IN AN INSTANCE WHERE SOMEONE MAKES AN UNEXPECTED MOVE (PULLING OUT, CHANGING LANES, ETC) IN FRONT OF YOU AND YOU WANT THE POWER BACK QUICKLY. IT HAPPENS TO ME AT LEAST TWICE A WEEK; AND IT CAN BE CITY OR HIGHWAY, AT ANY SPEED. THE ONLY TRIGGER IS TO RELEASE THE ACCELERATOR AND THEN STEP RIGHT BACK ON IT, AND YOU WILL BE MISSING POWER FOR A COUPLE SECONDS.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10993378,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/19/2017","dateComplaintFiled":"06/06/2017","vin":"3C6UR5HLOHG","components":"SUSPENSION","summary":"HAS VENT FOR FROUNT DRIVE AXEL IN WHEEL WELL HE CATCHES RAINWATER AND GET YOU INTO THE FRONT DIFFERENTIAL ON FOUR-WHEEL-DRIVE SAYS DRIVE AXLE IS NOT PART OF DRIVETRAIN AND WILL NOT COVER WARRANTY ALL DODGE RAM FOUR-WHEEL-DRIVE'S 2017 MODELS WILL HAVE THE SAME PROBLEM ENOUGH WATER GETS IN THE FRONT DIFFERENTIAL IT WILL BURN UP THE GEAR NEEDS TO BE CORRECTED BEFORE SOMEBODY HAS A FRONT IN LOCK UP AND CAUSES","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10993277,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/20/2017","dateComplaintFiled":"06/05/2017","vin":"3C6UR5DL9HG","components":"WHEELS","summary":"TL* THE CONTACT OWNS A 2017 RAM 2500. THE CONTACT STATED THAT THE TIRE WAS INFLATED ABOVE THE RECOMMENDED PSI. WHILE DRIVING 30 MPH, THE CONTACT DROVE OVER A SET OF RAILROAD TRACKS AND THE VEHICLE FISHTAILED. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER WHERE IT WAS DIAGNOSED THAT IT OPERATED AS INTENDED. THE CONTACT STATED THAT THE TIRES WERE DEFLATED TO 63 PSI, WHICH PREVENTED THE VEHICLE FROM FISHTAILING WHEN TRAVELING OVER ROUGH TERRAIN. THE CONTACT STATED THAT DEFLATING THE TIRE PRODUCED A FAULT CODE. THE CONTACT WAS INFORMED BY THE DEALER THAT THE MANUFACTURER REQUIRED THE OVER INFLATION OF THE TIRE. THE CONTACT WAS CONCERNED THAT THE DRIVER'S DOOR DECAL STATED THAT THE TIRE MAX TIRE PRESSURE WAS 60. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,700.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10970330,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2017","dateComplaintFiled":"04/03/2017","vin":"3C6UR5DL8HG","components":"POWER TRAIN","summary":"TL* THE CONTACT OWNED A 2017 RAM 2500. WHILE DRIVING 65 MPH, THE CONTACT SMELLED SMOKE AND PULLED THE VEHICLE OVER. ALTHOUGH THERE WERE NO WARNING INDICATORS, THE GAUGE SHOWED THAT THE TRANSMISSION TEMPERATURE WAS OVER 300 DEGREES. THE CONTACT AND HIS TWO CHILDREN EXITED THE VEHICLE. THE ENGINE BAY THEN EMITTED FIRE AND SMOKE, WHICH CAME THROUGH THE PASSENGER SIDE DASHBOARD. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE FIRE DEPARTMENT STATED THAT THE TRANSMISSION WAS THE SOURCE OF THE FIRE. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 2,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10949964,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/21/2017","dateComplaintFiled":"02/07/2017","vin":"3C6UR5HL0HG","components":"WHEELS","summary":"PURCHASED 2017 MODEL RAM 4WDTRUCK ON 20 JAN 17. ON 21 JAN 17 NOTICED GREASE STREAM MARKS ON RIGHT FRONT TIRE. DROVE ANOTHER 420 MILES ON HIGHWAY. NOTICED HEAVIER GREASE STREAM MARKS ON SAME TIRE, WITH SPRAY-ON TO THE FRONT RIGHT REAR INNER FENDER. DROVE ANOTHER 420 HIGHWAY MILES. UPON INSPECTION OF THE BACKSIDE OF SAID TIRE I NOTICED BLACK GREASE LEAKING FROM THE INNER HUB. ON 06 FEB 17 DEALER INSPECTED SAID HUB. FIRST TOLD ME \" YOU PICKED UP SOME DIRT FROM THE ROAD\"? THEN TO MY SURPRISE, DEALER'S CHIEF MECHANIC SAID THAT NOT ONLY THE FRONT RIGHT BEARING IS LEAKING, BUT ALSO THE FRONT LEFT BEARING IS LEAKING. SERVICE MANGER FIRST TOLD ME \"THERE IS NOTHING WE CAN DO\" UPON THREATENING WITH LEGAL ACTION, DEALER EVENTUALLY ORDERED PARTS TO FIX PROBLEM.","products":[{"type":"Vehicle","productYear":"2017","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]}]}