{"count":189,"message":"Results returned successfully","results":[{"odiNumber":11750334,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/09/2026","dateComplaintFiled":"07/14/2026","vin":"3C6UR5GJ1KG","components":"UNKNOWN OR OTHER","summary":"On July 9,2026 I requested information on this truck from the dealership. It was advertised as having 55k miles on it and they were asking for $39. The carfax shows service history at 167k miles. When I confronted the salesman via text, he lowered the price to 32k. I believe this to be odometer fraud since I also asked him to verify if the mileage advertised was correct.","products":[{"type":"Vehicle","productYear":"2019","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11748527,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/10/2026","dateComplaintFiled":"07/06/2026","vin":"3C6UR5ML7KG","components":"TIRES","summary":"The contact owns a 2019 RAM 2500 equipped with Fortune Tires, Tire Line: Fortune Tormenta R/T FSR309, Tire size: 35x12.50R20, and DOT Number: 04NL1RTPC. The contact stated that while driving the vehicle at 75 MPH, the vehicle started to vibrate, followed by a noticeable wobble at low speed. The contact pulled over to inspect the vehicle and discovered a very large bulge on the outer side of the front driver's side tire. The vehicle was taken to an independent mechanic, who diagnosed the tire with a busted belt. The tire was later inspected by an authorized Fortune tire shop, and the failure was deemed to be a manufacturer's defect. The contact stated that the failure had recurred while driving on a separate occasion. The contact puller pulled over sooner and discovered that the front passenger's side tire had also developed a matching large bulge. The dealer was notified of the failure. The vehicle was not repaired. No further information was available. The manufacturer was notified of the failure. The vehicle failure mileage was 143,497. The tire failure mileage was 11,000.","products":[{"type":"Vehicle","productYear":"2019","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"},{"type":"Tire","productYear":"9999","productMake":"FORTUNE","productModel":"TORMENTA R/T FSR309","size":"35X12.50R20LT","manufacturer":"Prinx Chengshan Tire North America, Inc."}]},{"odiNumber":11745900,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2025","dateComplaintFiled":"06/23/2026","vin":"3C6UR5DJ1KG","components":"STRUCTURE","summary":"What component or system failed or malfunctioned, and is it available for inspection upon request?: The right-side tailgate hinge assembly on my 2019 Ram 2500 failed and became increasingly difficult to operate. The tailgate now requires excessive force to open and close throughout its entire range of motion. An independent body shop inspected the vehicle and determined that the hinge assembly requires replacement. The vehicle and failed component are available for inspection upon request. How was your safety or the safety of others put at risk? The failure significantly affects the normal operation of the tailgate and requires excessive force to open and close. This creates a risk of injury while operating the tailgate and raises concerns regarding the continued safe operation of the tailgate assembly. The failure of a primary tailgate support component could also affect the tailgate's ability to function as intended. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes. The problem was inspected and confirmed by an independent body shop. The shop determined that the tailgate hinge assembly has failed and requires replacement. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others? The vehicle has been inspected by an independent body shop. At this time, the vehicle has not been inspected by the manufacturer, police, or insurance representatives. Were there any warning lamps, messages, or other symptoms of the problem prior to the failure, and when did they first appear? No warning lamps, messages, or diagnostic indicators were present. The only symptom was a progressive increase in the force required to open and close the tailgate. I started to notice the issue about a year ago. Since then, the condition gradually worsened over time to the point where when I open it and the tailgate pops out of position.","products":[{"type":"Vehicle","productYear":"2019","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11738689,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/15/2026","dateComplaintFiled":"05/19/2026","vin":"3C6UR5DJ0KG","components":"ELECTRICAL SYSTEM","summary":"My 2019 Ram 2500 with push\u2011button start became completely immobilized due to failure of the RF Hub Module. The truck has full electrical power but will not crank, will not click, and will not shift out of Park. The Check Engine Light blinks several times and stays on, and the security system does not activate. This is a known failure on 2018\u20132020 Ram HD trucks. The RF Hub controls the start authorization and immobilizer system, and when it fails the vehicle cannot be moved, even into Neutral. This is a safety hazard because the vehicle can become stranded in traffic or in unsafe locations. The part is on national backorder with almost no availability in the [XXX] , leaving owners without transportation for weeks or months. Chrysler/Stellantis has not issued a recall or provided alternative solutions. This is a critical safety defect that immobilizes the vehicle without warning.\u201d INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2019","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11737616,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/02/2026","dateComplaintFiled":"05/13/2026","vin":"3c6ur5fl2kg","components":"ELECTRICAL SYSTEM,VISIBILITY/WIPER","summary":"I was driving at night when my wipers activated at full speed on there own causing my trucks horn and blinkers to stop working. I was with my wife and 2 children when this occurred causing my wife and I to feel very uncomfortable. Driving with this issue for an extended period. This is not the first time it has occurred Anna my truck only has 38,000 miles but this is the first time of it activating at night which is what made it that much worse and what ultimately got me to go to the dealer to have it looked at. I took it in and they determined it was the clockwork-steering column control mod. I have already gone ahead and paid for the parts which are back ordered and waiting on repairs.When this incident occurred I did not see or notice any prior warnings. Once I received the information of the issue I did research and found that trucks of the same year And model have been been recalled for this issue, however I did not see mine listed when I ran the vin. My truck has had 6 other safety recalls and I believe this is another recall that should be addressed.","products":[{"type":"Vehicle","productYear":"2019","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11736606,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/06/2026","dateComplaintFiled":"05/08/2026","vin":"3c6uR5DL8KG","components":"ENGINE","summary":"The truck acts like it running out of fuel when entering the hiway. One time it just died and restarted. Then several days later when pulling out onto the hiway the same thing happens. Last time was May 6. Acts like it\u2019s running out of fuel. Keep pumping the petal and it takes off.","products":[{"type":"Vehicle","productYear":"2019","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11735675,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/28/2026","dateComplaintFiled":"05/04/2026","vin":"3C6UR5SL2KG","components":"POWER TRAIN","summary":"The transmission failed. Prior to the failure, the vehicle had an undiagnosed fluid leak believed to be coming from transmission-related hoses/lines. These hoses were replaced; however, the issue persisted and ultimately resulted in transmission failure. The failure occurred while the vehicle was in operation, which caused a sudden loss of power/drive capability. This created a hazardous situation, especially in traffic, as the vehicle was unable to accelerate or maintain speed, increasing the risk of a collision. The fluid leak and subsequent transmission failure were inspected by a service center. The leaking hoses were identified and replaced; however, this repair did not resolve the underlying issue, and the transmission ultimately failed. No indication of symptoms of failure prior.","products":[{"type":"Vehicle","productYear":"2019","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11734321,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/18/2026","dateComplaintFiled":"04/28/2026","vin":"3C6TRVDG0KE","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2019 Ram 2500. The contact stated that while driving at an undisclosed speed, there was an abnormal burning odor inside the vehicle. The contact assumed that the odor was coming from the AC and turned off the AC. No warning light was illuminated. The contact parked and turned off the vehicle at the residence. Later that night, the contact heard a loud bang coming from the vehicle. The next morning, the contact and her friend looked under the hood and discovered that the fuse box, harness, and cables were all melted. The contact used electrical tape to separate the cables. Upon investigation, the contact discovered on the NHTSA.GOV website that the VIN was included in NHTSA Campaign Number: 25V720000 (Engine and Engine Cooling). The manufacturer was made aware of the failure, and a case was filed. The manufacturer had the vehicle towed to the dealer, where a third-party engineer inspected the vehicle. The engineer informed the contact that the fuse box and harness wiring had melted, but the cause of the failure could not be determined. The manufacturer closed the case and refused to allow the dealer to perform the recall repair. The vehicle was not repaired. The failure mileage was approximately 80,000.","products":[{"type":"Vehicle","productYear":"2019","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11734079,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/23/2026","dateComplaintFiled":"04/27/2026","vin":"3C6UR5DL4KG","components":"ENGINE","summary":"Poor quality hydraulic roller lifer arm failure caused a frown rod and a hole in the engine block","products":[{"type":"Vehicle","productYear":"2019","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11732630,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/11/2026","dateComplaintFiled":"04/21/2026","vin":"3C6UR5FJ5KG","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING,SERVICE BRAKES","summary":"dash board displays trailer not connected when it is then lights and brakes goes out and will not come back on. this happens every time I haul. I have to pull over on the side and disconnect and reconnect tailer and shut off the engine and restart to reset. sometimes this works most times not. Last time it happened at 12am doing 70mph on I 95 and almost caused a severe accident. I have called dealer and the manufacturer and nhtsa and reported to no avail. This same control brake module on newer vehicles has been recalled but not on mine?","products":[{"type":"Vehicle","productYear":"2019","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11731093,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/14/2024","dateComplaintFiled":"04/14/2026","vin":"3C6UR5FJ5KG","components":"ELECTRICAL SYSTEM","summary":"The contact owns a 2019 Ram 2500. The contact stated that while driving at an undisclosed speed and hauling a trailer, the trailer brake light was continuously flickering and shut off, and the warning message trailer not connected was erroneously displayed. The vehicle was turned off and restarted several times to correct the failure. The cause of the failure was not yet determined. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 38,000.","products":[{"type":"Vehicle","productYear":"2019","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11730734,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2021","dateComplaintFiled":"04/13/2026","vin":"3C6UR5FL9KG","components":"UNKNOWN OR OTHER","summary":"Rear window is not sealed in both upper back corners. Worried about it coming out onto back passengers.","products":[{"type":"Vehicle","productYear":"2019","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11730141,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/02/2026","dateComplaintFiled":"04/09/2026","vin":"3C6UR5DJ4KG","components":"TIRES","summary":"The contact owns a 2019 Ram 2500 equipped with Lexani Tires, Tire Line: Terrain Beast AT, Tire Size: LT285/60/R20, DOT Number: 1TBF2FA5C1624. The contact stated that while driving at an undisclosed speed with the contact's girlfriend driving behind the contact, the contact\u2019s girlfriend became aware of an abnormality with the front passenger\u2019s side tire. The contact's girlfriend called the contact and notified him of the failure. The contact had felt a wobbly sensation while steering the vehicle. The vehicle was taken to an independent mechanic and requested a wheel balance. While attempting to balance the wheel, the mechanic saw that the tire had immediately fallen over while standing. Upon further inspection, the mechanic discovered a bubble along the sidewall of the tire. The mechanic placed the spare tire on the vehicle until the contact was able to purchase a new tire. The manufacturer was notified of the failure, but the contact had not yet received a response. The tire was a replacement tire. The tire failure mileage was approximately 20,000. The vehicle failure mileage was approximately 179,000.","products":[{"type":"Vehicle","productYear":"2019","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"},{"type":"Tire","productYear":"9999","productMake":"LEXANI","productModel":"LXHT206","size":"LT27565R20","manufacturer":"Sentury Tire Thailand"}]},{"odiNumber":11720773,"manufacturer":"Chrysler (FCA US, LLC)","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"02/25/2026","dateComplaintFiled":"02/26/2026","vin":"3C6UR5DJ6KG","components":"AIR BAGS","summary":"I was in an accident and my airbags did not deploy. I have a head injury. No Not yet No","products":[{"type":"Vehicle","productYear":"2019","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11712633,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/19/2026","dateComplaintFiled":"01/22/2026","vin":"3c6ur5hl6kg","components":"VISIBILITY/WIPER","summary":"Wiper fluid supply lines disconnect, halting fluid from reaching windshield. Reconnecting manually does not maintain the connection. Mine have separated at different connectors multiple times.","products":[{"type":"Vehicle","productYear":"2019","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11712421,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/10/2026","dateComplaintFiled":"01/21/2026","vin":"3C6UR5HL0KG","components":"ENGINE AND ENGINE COOLING,FUEL SYSTEM, DIESEL","summary":"The contact owns a 2019 Ram 2500. The contact stated that while driving at 50 MPH, there was blue and white smoke coming from the engine compartment. The vehicle was taken back to the residence. The contact saw a cloud of smoke coming from the engine compartment. The contact waited to see where the smoke was coming from and attempted to start however, the vehicle failed to start. The vehicle was then towed to an independent mechanic, where it was diagnosed, and it was determined that the high-pressure fuel pump needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and filed a complaint. The failure mileage was 110,000.","products":[{"type":"Vehicle","productYear":"2019","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11709345,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/01/2025","dateComplaintFiled":"01/07/2026","vin":"3C6UR5FL1KG","components":"FUEL/PROPULSION SYSTEM","summary":"Dealer has not responded to written requests to perform federally mandated Recall Y78 on my 2019 Ram 2500 (VIN: [XXX] ). I have been told recall work may be declined due to an insurance claim or vehicle history references. No manufacturer directive has been provided. I am requesting NHTSA review of recall nonperformance. Dealership is Hendrick Ram of Cary NC INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2019","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11700211,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2025","dateComplaintFiled":"11/18/2025","vin":"3C6UR5FL0KG","components":"ELECTRICAL SYSTEM,STRUCTURE,UNKNOWN OR OTHER","summary":"My rear back window is leaking into the cab. Water comes in around the rear headliner and down onto the seats. This is a known issue on 2019+ Ram trucks with the same backlite design \u2014 cracked upper frame and failed seal causing water intrusion.","products":[{"type":"Vehicle","productYear":"2019","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11698806,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/28/2025","dateComplaintFiled":"11/11/2025","vin":"3C6UR5FL7KG","components":"ENGINE","summary":"I have experienced unexpected loss of power during acceleration, lack of exhaust breaking and engine codes p003a and p006f which I believe are associated with the turbo actuator.","products":[{"type":"Vehicle","productYear":"2019","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11697052,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/10/2025","dateComplaintFiled":"11/02/2025","vin":"3C6UR5DL6KG","components":"STEERING,VEHICLE SPEED CONTROL","summary":"We took a trip from Daleville, Alabama to Las Vegas, Nevada. Before we left, We took my 2019 RAM 2500 Bighorn diesel pickup to our local Ram dealership, Mitchel Chrysler Dodge in Enterprise, Alabama to have it inspected, to make sure there wouldn't be any problems along the way. They cleared it, and said there was nothing wrong with the vehicle. On my way, the steering wheel position started slipping to the left. after that, I received a waning on my dash that said \" electronic stability control\". So I took it to the closest RAM dealership, in Lawton Oklahoma, and they stated \"needs a steering Gearbox replacement\" and it would take two weeks to get the part, and then fix it. They told me it would be safe to drive. When I got to Las Vegas, at that point it was at the seven O'clock position. We took it to Chapman RAM dealership and they told me it was a loose jam nut and it had stripped the drag link. During the diagnosis they broke they clockspring on the air bag. They quoted that to fix the vehicle it would cost over three thousand dollars! They said it would not be covered on my mopar extended warranty. So I began researching it and found the recall- V06/NHTSA 19V-021 drag link for 2017-2018 (DJ) RAM 2500 pickup. My RAM was built in June of 2019. How can this still be a problem 6 months later after the recall ended? My safety and the safety of others could have been compromised if the drag link would have completely pulled out. I could have lost control of the vehicle and it could have caused a serious crash ending in injury or death to myself, and others.","products":[{"type":"Vehicle","productYear":"2019","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11684523,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/10/2025","dateComplaintFiled":"09/02/2025","vin":"3C6UR5PL9KG","components":"AIR BAGS","summary":"Parked vehicle for a week in driveway. Sometime during that week side curtain airbag inflator unit exploded causing significant damage to the roof and interior of the truck. Vehicle was powered off and was not involved in a collision when this incident occurred. Vehicle was not included in the recall for this problem and I was never notified this could be an issue. If there had been a passenger in the rear seat they would have likely been severely injured by the explosion of the inflator.","products":[{"type":"Vehicle","productYear":"2019","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11680085,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/15/2024","dateComplaintFiled":"08/12/2025","vin":"3C6UR5SL3KG","components":"UNKNOWN OR OTHER","summary":"The surface on the front dash has separated from the component underneath. It is bubbled up and no longer glued to the underneath dash piece. It does not currently block driver's view but it could completely separate in the future causing the driver not to be able to see out of the front windshield. This is a widely reported and complained about issue on-line, primarily on year models 2019 through 2021. RAM has refused to do anything about it and extended warranties refuse to cover it in most cases stating that \"it is a trim component that is designed to wear out and be replaced at the owner's expense.\" I object to this assessment of a dash as no other vehicle I have owned in 40+ years has done this. And my vehicles are always garaged and well maintained.","products":[{"type":"Vehicle","productYear":"2019","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11679609,"manufacturer":"Chrysler (FCA US, LLC)","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/14/2025","dateComplaintFiled":"08/09/2025","vin":"3C6UR5HL6KG","components":"POWER TRAIN","summary":"Two snap rings in transmission came loose and caused a catastrophic fail while I was driving . No warning or sounds before it happened. Almost caused a multi vehicle pileup on the interstate. This is an issue that has been happening to all these trucks.","products":[{"type":"Vehicle","productYear":"2019","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11670199,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/02/2025","dateComplaintFiled":"06/30/2025","vin":"3C6TR5EJXKG","components":"SERVICE BRAKES","summary":"Brake pedal became very soft and spongy and excessive travel. Need to pump brake pedal to restore pressure. No warning lamps. Dealer technician verified \u201clow pedal\u201d","products":[{"type":"Vehicle","productYear":"2019","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11666803,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/13/2025","dateComplaintFiled":"06/13/2025","vin":"3C6UR5FL9KG","components":"FORWARD COLLISION AVOIDANCE","summary":"The contact owns a 2019 Ram 2500. The contact stated that while driving 5 MPH, the brake pedal was inadvertently applied with the Forward Collision Avoidance message displayed. The contact depressed the brake pedal, and then the accelerator to start the vehicle. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 130,000.","products":[{"type":"Vehicle","productYear":"2019","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11664591,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/25/2025","dateComplaintFiled":"06/03/2025","vin":"","components":"STEERING,STRUCTURE","summary":"The contact owns a 2019 Ram 2500. The contact stated that while her husband was reversing, there was an abnormal pop coming from the vehicle. In addition, the contact stated that while driving at an undisclosed speed, the steering wheel independently turned to the left. Upon further inspection, the contact's husband noticed that there was a bolt that was loosened on the driver\u2019s side of the steering gearbox. No warning light was illuminated. The vehicle was taken to a local dealer, where it was diagnosed with a hairline fracture on the subframe due to rust. The vehicle was not repaired due to the cost. The manufacturer was made aware of the failure. The failure mileage was approximately 50,000. The VIN was not available.","products":[{"type":"Vehicle","productYear":"2019","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11664222,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/26/2024","dateComplaintFiled":"06/01/2025","vin":"3C6UR5JL3KG","components":"POWER TRAIN,VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM","summary":"Following completion of the Y78 (high-pressure fuel pump) and XQ1 (emissions) recall repairs in April 2024, our 2019 Ram 2500 immediately began experiencing misfires, fuel system issues, and ongoing performance problems. These symptoms have persisted for over a year and have never been resolved despite repeated service visits and escalations. The vehicle suffered multiple HPFP failures, including one that caused fuel to leak into the crankcase, resulting in approximately 19 quarts of fuel-contaminated engine oil. Despite technical service bulletins calling for specific system flushes and tests post-repair, the original dealership did not follow these protocols or provide documentation confirming that the required inspections (fuel pressure, contamination checks, EGR/DPF/DEF system functionality) were ever completed. A new dealership confirmed the presence of metal debris after the fuel filter, suggesting the system was still contaminated even after the prior recall-related flush and HPFP replacements. They also found non-functional emissions components covered under XQ1, including a failed DPF urea pump and a faulty NASA pressure sensor. These failures were not documented or addressed by the original repair facility. Despite these clear safety risks, the recall is considered \u201ccompleted,\u201d leaving us with a vehicle that is still experiencing symptoms consistent with the original recall condition. The failure to properly inspect, document, and address these defects has placed our safety at risk and caused prolonged loss of vehicle use. The issue, confirmed by a 2nd authorized dealership, identified fuel contamination & failure in multiple components of the emissions systems. The check engine light appeared prior to the initial failure and has recurred each time the vehicle was returned after service. Given the continued presence of recall-related symptoms and the lack of proper inspection & documentation, this unresolved recall should be reopened and investigated","products":[{"type":"Vehicle","productYear":"2019","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11654804,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2025","dateComplaintFiled":"04/15/2025","vin":"3C6MR5AJ0KG","components":"VISIBILITY/WIPER,ELECTRICAL SYSTEM","summary":"The contact called on behalf of the owner of a 2019 Ram 2500. The contact stated that while driving 60 MPH in rainy weather, the windshield wipers became inoperable, causing the contact to slow down significantly to exit the expressway. The contact was able to drive to the residence. The vehicle was taken to the dealer, where it was diagnosed and determined that the totally integrated power module (TIPM) had failed, causing the body control module (BCM) to fail. The dealer replaced the TIPM and BCM. The vehicle was repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 87,000.","products":[{"type":"Vehicle","productYear":"2019","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11651011,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/03/2025","dateComplaintFiled":"03/27/2025","vin":"3C6UR5DL6KG","components":"STEERING,SUSPENSION","summary":"vehicle is 2019 year, 2500 series, crew cab, 4wd, cummins 6.7 turbo diesel. Steering systems wanders and will not steer straight at all speeds. vehicle was bought used with 127,000 miles and was to be used just to pull a 9,000lb travel trailer. as of 03/27/2025 vehicle has been in repair shop over 4 weeks now. upper and lower ball joints replaced, steering gear box replaced, entire suspension system has been triple checked for worn or damaged parts but no problems found. front end alignment done 4 times but settings will not stay as adjusted to factory specs. rear suspension triple checked and no problems found. web searches display numerous postings of same complaints of dangerous steering problems.","products":[{"type":"Vehicle","productYear":"2019","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11647286,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/12/2025","dateComplaintFiled":"03/10/2025","vin":null,"components":"ENGINE","summary":"Leaking anti freeze from back of motor","products":[{"type":"Vehicle","productYear":"2019","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11638461,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/23/2022","dateComplaintFiled":"01/25/2025","vin":"3C6TR5EJXKG","components":"POWER TRAIN","summary":"The sway bar keeps disconnecting or becomes unoperatable during extreme cold days. It's like it becomes frozen. You have to wait until the temperature warms up and it will go away. How is one supposed to use this on the Power Wagon in places where we get cold weather, and need to travel off road and utilize the sway bar disconnect normally if it keeps not being available to disconnect in cold weather. It has been in dealership several times for this and repaired twice by replacement. The dealership cant figure out why it happens so they just replaced the parts and send you on your way after waiting weeks to get fixed.","products":[{"type":"Vehicle","productYear":"2019","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11638460,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/15/2024","dateComplaintFiled":"01/25/2025","vin":"3C6TR5EJXKG","components":"STRUCTURE,BACK OVER PREVENTION","summary":"Front parking sensors always being disabled due to something. Keeps saying wipe sensors. Even after going through wash bays. Tailgate has been opening on its own multiple times while driving, while going through car wash, and just sitting still. Try to close it, and it pops back open instantly. Have to do this several times and hope it stays closed. Now the tailgate won't open at all via the handle. You must use the remote or in cab button. What's annoying and dangerous is it opening while hauling items and it opens with out you knowing driving down the road. I have lost items on the highway a few times. Furthermore, the fact that there is no warning device on the dash to indicate it's open is a very serious issue. With these electronic tailgates, it should be a standard that there is a open gate indicator to warn drivers. It's there for every other door, why not the bed door?","products":[{"type":"Vehicle","productYear":"2019","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11637312,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/31/2021","dateComplaintFiled":"01/21/2025","vin":"3C6UR4CL2KG","components":"FUEL SYSTEM, DIESEL","summary":"The contact owns a 2019 Ram 2500. The contact received notification of NHTSA Campaign Number: 21V880000 (FUEL SYSTEM, DIESEL); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.","products":[{"type":"Vehicle","productYear":"2019","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11637024,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/20/2025","dateComplaintFiled":"01/20/2025","vin":"3C6UR5ML7KG","components":"STRUCTURE","summary":"My tailgate opened while driving a couple times. But now the tailgate won't open.","products":[{"type":"Vehicle","productYear":"2019","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11635291,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/07/2023","dateComplaintFiled":"01/10/2025","vin":"3C6UR5CL8KG","components":"ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM,FORWARD COLLISION AVOIDANCE","summary":"I bought this vehicle used at around 105,000 miles. I have since spent almost $22,000 on repairing of the diesel exhaust system.. my vehicle is actually in the shop now it\u2019s been in the shop since middle of October on and off as they cannot effectively diagnose the problem. Actually they can diagnose the problem. They just can\u2019t fix the problem. I have all my receipts, but they are in the truck currently and the truck is currently at the dealership here in Imlay city Michigan. This issue has been going on for the last two years at around a total cost to me of $20,000.","products":[{"type":"Vehicle","productYear":"2019","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11628664,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/14/2024","dateComplaintFiled":"12/03/2024","vin":"3C6UR5FJ8KG","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"The touch screen is delaminating. Due to the delaminating the truck randomly calls people, randomly turns functions on/off, it can be very distracting. The only way to solve the issue is to turn off the unit, however half the cars controls and controlled through the unit including some of the safety features so if the head unit is turned off I can\u2019t use some of the safety features.","products":[{"type":"Vehicle","productYear":"2019","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11627026,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/26/2024","dateComplaintFiled":"11/23/2024","vin":"3C6UR5JL3KG","components":"UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM","summary":"The truck was initially brought in on April 10, 2024, for a continuous regeneration issue with the DPF filter, showing codes P242F and P1451. The dealership diagnosed it as requiring a new EGR valve and possibly a DPF filter assembly, under the VB6 emissions recall and extended warranty (XQ1). After replacing the EGR valve, the Y-78 HPFP safety recall was completed. Upon completion, the technician noted multiple fuel-related DTCs, lack of power, and metal debris at the fuel control actuator caused by a failed CP4 pump. At this time, the dealership was unaware of the XQ1 warranty, so instead of replacing the DPF filter, they force regenerated it. Upon picking up the truck, the check engine light came on (April 26, 2024). After reporting it, the dealership stated the DPF filter needed replacement, and on May 26, 2024, it was replaced under XQ1. However, after picking up the truck again, the check engine light came back on, and diagnostics revealed misfires across all six cylinders (codes P0300\u2013P0306) and abnormally high fuel pressure at the wire harness\u2014issues that weren't present before the EGR valve or HPFP recall repairs. The truck has since remained at the dealership, with multiple unsuccessful attempts to fix the issue by replacing the fuel lifter, wire harness, fuel filter, and a second Y-78 recall replacement due to \"faulty parts\" from the first attempt. The dealership charged a diagnostic fee and suggested replacing rocker arms and push rods, but this did not resolve the problem. The dealership has since recommended replacing the PCM module but then retracted the recommendation and is now requesting a new diagnostic fee to tear down the engine, remove cylinder heads, and inspect for debris, as the misfires and high fuel pressure have persisted since April 26. The safety concern is that the truck behaves as though it is starving for fuel when the engine light reappears, with stored codes showing misfires and high fuel pressure, related to Y-78.","products":[{"type":"Vehicle","productYear":"2019","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11626533,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/16/2024","dateComplaintFiled":"11/20/2024","vin":"3C6UR5DL2KG","components":"STEERING,ELECTRICAL SYSTEM,SERVICE BRAKES","summary":"While driving 50 mph in traffic 2019 Ram 2500 Bighorn 6.7 Cummings Diesel lost power, steering failed and brakes failed. I had to use the emergency brake to avoid a crash. I had my daughter and 2 grandsons in the truck. ESC or ESCM light and engine light. Then the truck wouldn\u2019t turn off. Then there was an awful noise from under the hood - it was a now loose pulley and belt.","products":[{"type":"Vehicle","productYear":"2019","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11624014,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/11/2024","dateComplaintFiled":"11/07/2024","vin":"3C6UR5JL3KG","components":"FUEL SYSTEM, DIESEL","summary":"The contact owns a 2019 Ram 2500. The contact stated that the check engine warning light was illuminated. The vehicle was serviced under NHTSA Campaign Number: 21V880000 (FUEL SYSTEM, DIESEL); however, the repair failed to fix the vehicle. The contact stated that the check engine warning light remained illuminated after the recall repair. The manufacturer was notified of the failure but offered no assistance. The failure mileage was 19,129.","products":[{"type":"Vehicle","productYear":"2019","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11622830,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/23/2024","dateComplaintFiled":"10/30/2024","vin":"3C6TRVDG5KE","components":"POWER TRAIN","summary":"The contact owns a 2019 Ram ProMaster 2500. The contact received notification of NHTSA Campaign Number: 23V301000 (POWER TRAIN); however, the part to do the recall repair was not yet available. The contact stated that vehicle had started losing reverse functionality. The vehicle was taken to a local dealer to be diagnosed. The contact was informed that the vehicle would receive a software update to correct the failure. However, after the software update was completed, the vehicle continued to experience the failure. The contact was informed that the transmission needed to be rebuilt. The contact was offered a loaner vehicle but stated that the vehicle provided failed to meet the requirements needed. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was unknown. Parts distribution disconnect.","products":[{"type":"Vehicle","productYear":"2019","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11621950,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/26/2024","dateComplaintFiled":"10/25/2024","vin":"3C6UR5GL8KG","components":"ENGINE,FUEL/PROPULSION SYSTEM","summary":"On June 26, 2024 during a long road trip, the vehicle lost power repeatedly in the middle of an area with no road service. It put my safety and that of my passenger at risk on the highway as losing power suddenly causes danger in fast-moving traffic causing the risk of potential collisions with other vehicles. There was no warning lamp indicating the failure would occur. To this date, the dealer has not fixed the issue. After approximately three weeks, I picked up the vehicle after it as allegedly repaired (at that time the dealer stated it was an electrical issue). The vehicle failed again not more than one-half mile from the Omak Dodge service center placing my safety at risk yet again. I managed to get the vehicle back to the service center at which time, the dealer stated after consultation with RAM technical support, that the issue was a failure in the fuel system. The dealer claims that the problem was the failure of a fuel injector/pump that caused particulate matter to contaminate the entire fuel system. Being that it was allegedly a power train failure, it was to have been covered under the power train warranty. After approximately three months of delay, the dealer stated the truck was repaired. On arriving at the dealer to pick up the truck, the dealer stated it wasn't repaired and had an exhaust issue. The truck remains at the dealer to this date, October 25, 2024. The dealer states that the exhaust issue is yet another issue with the truck that is covered under a warranty voluntarily extended to 10 years by RAM.","products":[{"type":"Vehicle","productYear":"2019","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11614598,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/13/2024","dateComplaintFiled":"09/14/2024","vin":"3C6UR5FL9KG","components":"ENGINE","summary":"Initially I witnessed a large volume of smoke coming from the exhaust pipe when pulling up to fuel pump. A passer-by informed me that there were flames underneath the truck on the passenger side. I then got out of truck, stooped down to look underneath, and observed a hose leading from the exhaust system on fire and multiple exhaust components glowing red hot. After getting my passenger out of the truck I got back in, put it in drive and pulled forward away from the fuel pumps and made it about forty feet before truck engine stalled. I then proceeded to get a fire extinguisher from the fuel pump lanes and extinguish the fire and directed the remaining agent at the hotspots to cool them. After the fire department ensured the vehicle was safe to move it was towed to the local RAM dealership where it is now awaiting service technicians to inspect the damage after the weekend.","products":[{"type":"Vehicle","productYear":"2019","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11612412,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/26/2024","dateComplaintFiled":"09/03/2024","vin":"3C6UR5JL1KG","components":"SERVICE BRAKES, HYDRAULIC","summary":"The contact owns a 2019 Ram 2500. The contact stated that the brake pedal was depressed and traveled to the floorboard. The contact engaged the parking brake to stop the vehicle. The vehicle was towed to an independent mechanic; however, the vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance for the repair. The failure mileage was 12,000.","products":[{"type":"Vehicle","productYear":"2019","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11605252,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/15/2024","dateComplaintFiled":"07/29/2024","vin":"3C6UR5DL2KG","components":"FUEL/PROPULSION SYSTEM","summary":"I had recall work done on my truck on 3/2023- it is not listed on your website that anything has been fixed on my truck. My truck quit working 5/2023 and has been at my personal shop since then. They ended up doing the same work as the recall that was performed on 3/2023 and is not working still. I looked up on the website and our vehicle is showing no recalls were done on this truck. The dealership is having me jump through hoops to have them take the vehicle back to try to fix the recall that my personal dealership said was wrong with the vehicle.","products":[{"type":"Vehicle","productYear":"2019","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11603764,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/18/2024","dateComplaintFiled":"07/22/2024","vin":"3C6UR5NL9KG","components":"ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,SERVICE BRAKES","summary":"Service ESC flashing on the dash intermittently. If I am in cruise control when it happens vehicle abruptly disables cruise control. Codes when ready are U0002 and U0212. Same problem happened about a year ago, dealer reflashed ABS and sent me on my way. I informed them of other similar trucks experiencing the same issue and that it wasn't a reflash issue. Had them document my concerns that it would just happen again after warranty...I was right.","products":[{"type":"Vehicle","productYear":"2019","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11601784,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/09/2024","dateComplaintFiled":"07/13/2024","vin":"3C6UR5DL9KG","components":"ENGINE","summary":"Air intake grid heater bolt deteriorated, falls into the intake runner and gravity causes the bolt to end up in cylinder #6 creating severe damage to piston, valve and head damage causing expensive repair or a total long block repair on the 6.7 Cummins engine.","products":[{"type":"Vehicle","productYear":"2019","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11596696,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/10/2024","dateComplaintFiled":"06/26/2024","vin":"3C6UR5HL1KG","components":"AIR BAGS,SEAT BELTS","summary":"Air bag is showing not working and seat belt shows not secure along with warning light on dash. Not feeling secure in driving vehicle with kids or myself, dealer was advised and would not replace it unless i paid for it $1000.00 and they charged $200.00 to diagnose the issue that is considered a safety problem. Warning lights all over the dash, not safe driving. They are telling me its the occupant restraint module thats faulty","products":[{"type":"Vehicle","productYear":"2019","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11578398,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/17/2024","dateComplaintFiled":"03/20/2024","vin":"3C6UR5NL0KG","components":"STEERING","summary":"I just bought this truck used, remotely, sight unseen. Dealership that sold me this didnt mention this or any other issues with the truck!! When cornering, sharp or gradual at any speed, the wheel jerks back and forth, or jerks. Very unsafe feeling. And could easily cause truck entering opposite lane. Took this to the dealer locally and they confirmed that have heard of this issue before, said a new steering box will likely correct problem. This was also confirmed by my diesel mechanic.","products":[{"type":"Vehicle","productYear":"2019","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11570379,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/06/2024","dateComplaintFiled":"02/06/2024","vin":"3C6UR5JJ1KG","components":"STRUCTURE","summary":"Rear window mass water leak. Ram currently has a recall for certain models leaking rear window (spoke to Ram and my vehicle does not fall under the recall). There is also a class action lawsuit regarding the leaking rear windows on Ram. My concern is an electrical fire as I am driving due to the amount of water I found in the cab. As well as the mold and oder it's going to create.","products":[{"type":"Vehicle","productYear":"2019","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11565442,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2022","dateComplaintFiled":"01/14/2024","vin":"3C6UR5CL1KG","components":"VEHICLE SPEED CONTROL,SERVICE BRAKES","summary":"While towing a roughly 13k pound camper with my family from Texas to New York and back , I lost trailer brakes, traction control , cruise control and my trailer brakes. The trip included ice, rain, snow. We had a death in the family and the trip did not include the time to take to have this problem troubleshot. Literally one of the scariest trips ever through different elevations and traction levels. These would\u2019ve all been just fine had the systems worked correctly. The truck only had 35,000 miles at the time. Of course by the end of this trip I was now out of warranty. ( so I think) I don\u2019t know. With as common as this issue is , I don\u2019t know what to do. I plan on keeping this truck but I do not anyone else drive it due to the safety concerns. As a combat veteran I\u2019m used to doing sketchy stuff. But it\u2019s not right. It\u2019s dangerous. The issues continue intermittently and never when the diagnostic is available.","products":[{"type":"Vehicle","productYear":"2019","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11560394,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/17/2023","dateComplaintFiled":"12/16/2023","vin":"3C6UR5FLXKG","components":"UNKNOWN OR OTHER","summary":"On September 17th 2023 I was traveling on [XXX] W. Bound leaving Altamont pass coming down the grade entering Livermore, California traveling approximately 65 - 70 MPH in the far left lane when I experienced what the motor industries refer to as \"Death Wobbles\" it has since happened 2 times to date!! Luckily no one including my self was injured in the incident!!!! I spoke to a few other owners of a 2500 Ram truck the years vary between 2018 through 2020 and was told that this was a problem and there was a recall!!! I bought my truck used on 04/02/2022 with the odometer reading \"37,947\" with only one previous owner!!! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2019","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11558202,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/24/2023","dateComplaintFiled":"12/03/2023","vin":"3C6UR5FL1KG","components":"VEHICLE SPEED CONTROL","summary":"Component/System Failed:The stability control system, and subsequently, the cruise control system of my 2019 Ram 2500 malfunctioned. The vehicle is available for inspection upon request. Safety Risks:The malfunction posed a significant safety risk as it occurred multiple times while driving at speeds of 50mph to 74mph. The unexpected failure of the stability control could lead to a loss of vehicle control, especially at high speeds, increasing the risk of an accident. Additionally, the deactivation of cruise control without warning could lead to sudden changes in vehicle speed, potentially surprising the driver and leading to unsafe driving conditions. Reproduction of the Problem & Inspection by Manufacturer/Other Parties: The truck is currently at AutoNation Ram 265 Drivers Way A, Hardeeville, SC 29927 Warning Signs: None Best Assessment of Incident and Cause: Unknown, but this began occurring after the replacement of the recalled high pressure fuel pump.","products":[{"type":"Vehicle","productYear":"2019","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11552482,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/26/2023","dateComplaintFiled":"10/29/2023","vin":"3C6UR5FL3KG","components":"UNKNOWN OR OTHER","summary":"Major water leak under passenger dash. Turned and can hear water sloshing then it all dumps out on the floor while driving. Front carpet and mats are soaked. Rear windows also leak above both seats, visible water damage to the headliner.","products":[{"type":"Vehicle","productYear":"2019","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11550032,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/22/2022","dateComplaintFiled":"10/15/2023","vin":"3C6UR5DL0KG","components":"WHEELS","summary":"TPMS system has stopped working and is not related to the sensors in the tires. All 4 sensors read with a handheld scanner but the system does not operate as it should. Dealership has checked the system and said the system is working as it should, yet the system is inoperable. This is a serious safety issue as anyone driving the vehicle will be unaware if there is a low tire and can lead to a blowout.","products":[{"type":"Vehicle","productYear":"2019","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11546723,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/29/2023","dateComplaintFiled":"09/26/2023","vin":"3C6UR5SL9KG","components":"AIR BAGS","summary":"The dash leather is bubbling up across the entire top of dash. With this happening it causes a huge concern over airbag deployment. Due to the dash cover being weakened from the bubbling, if I were to get into an accident with a passenger then the airbag would have less restriction for deployment which could cause further harm to my passenger. Manufacture is not covering under warranty because they say it is cosmetic and not a safety concerns. My concern is that I believe the dash should be 100% intact before driving down the road due to the possibility of an accident occurring.","products":[{"type":"Vehicle","productYear":"2019","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11542819,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/23/2023","dateComplaintFiled":"09/06/2023","vin":"3C6UR5DL3KG","components":"ENGINE,FUEL/PROPULSION SYSTEM","summary":"My truck began idling hard and stalling out. I've contacted the local dealership multiple times to have the recall fixed for the CP4 fuel pump replaced and software updated and keep getting told they don't have the parts. I'm now having to schedule to have the truck looked at out of my pocket.","products":[{"type":"Vehicle","productYear":"2019","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11537614,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2022","dateComplaintFiled":"08/10/2023","vin":"3C6UR5HJ4KG","components":"STRUCTURE","summary":"The contact owns a 2019 Ram 2500. The contact stated that the rear tailgate door had become extremely difficult to close and had erroneously opened while driving. Eventually the failure had become progressively worse, and the door would no longer close securely. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The contact stated that the vehicle was previously repaired under NHTSA Campaign Number: 22V904000 (Structure). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 10,000.","products":[{"type":"Vehicle","productYear":"2019","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11530560,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/02/2023","dateComplaintFiled":"07/05/2023","vin":"3C6TR5EJ4KG","components":"ELECTRICAL SYSTEM","summary":"SYMPTOM: Driver side vanity mirror light and garage door (homelink) stop working with a short time period where they will work if held in a certain position. This is the second time this has happened, with the first time being under warranty (mileage estimated at 32000). I am well past warranty period. I disassembled the visor to find 2 frayed wires and a wire that has been severed at the point they entered the visor chamber from the guide tube (IMG_1819, IMG_1817, IMG-1821, &IMG-1820). In my opinion there is a flaw in the exit port that cause the wires rub against a relatively sharp tube edge as the visor is extended/retracked with no exit relieve, just some thin ineffective cloth tape, obiviously. FYI, the wires were pulled through the rod to better expose the damage. You can see some blackish residue on the wires of that thin cloth tape that was peeled back to view the damage (IMG_1817 & IMG_1822). While the images do not show it, the wires were routed through the channels of the visor caps as evident in curved cables in IMG_1821. My concern is that the frayed wires will cause a fire, personal shock or short circuit the vehicle while in operation, regardless of being a fused circuit. None of which has happened in my case. The visor has been replaced in the vehicle but NOT connected to power and as of this submission is available for inspection if needed. I have not contacted MFR","products":[{"type":"Vehicle","productYear":"2019","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11528473,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/19/2022","dateComplaintFiled":"06/23/2023","vin":"3C6UR5SL6KG","components":"ENGINE,FUEL/PROPULSION SYSTEM","summary":"I\u2019ve been waiting for a recall fix for the Y78 on my Ram Cummins. My dealer keeps saying they only get in a couple of the high pressure fuel pumps every few weeks. I\u2019ve started the process back in December with no estimated wait time other than it will be many months before they fix it. I know many people who have but a direct replacement pump that will remedy the problem and have been reimbursed for parts and labor. My really helpful dealer this morning told me to contact NHTSA and file a complaint about how to go about the reimbursement process to get it fixed myself or provide me other options to get it fixed. Any help would be appreciated.","products":[{"type":"Vehicle","productYear":"2019","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11519938,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2023","dateComplaintFiled":"05/01/2023","vin":"3C6UR5CL8KG","components":"FUEL SYSTEM, DIESEL","summary":"The contact owns a 2019 Ram 2500. The contact received notification of NHTSA Campaign Number: 21V880000 (Fuel System, Diesel) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.","products":[{"type":"Vehicle","productYear":"2019","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11515532,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/10/2023","dateComplaintFiled":"04/05/2023","vin":"3C6UR5NL5KG","components":"ELECTRICAL SYSTEM","summary":"Continuation to NHTSA ID # 11511305 Adding some more details and photos of the Fire. (2019 Ram 2500 6.7L Cummins Diesel engine) This is to describe the time frame from the start of the vehicle to when the fire department put out the fire. I have a store receipt that time stamps my checkout time at 2:11p CT, from the time I left the store, loaded my purchases into the truck, started and drove the car a very short distance, when the smoke started to pour out of the inside ventilation system, I pulled the truck over to the side of the road, got out of the truck and called 911 (time stamped from my phone was 2:29p CT. (18 minutes from checkout to 911 call. I Took a picture of the truck after the fire department put out the fire (time stamped 2:38p CT (9 minutes from the start of the 911 call). Adding some pictures of the burnt-out truck. What shows is that the fender on the driver\u2019s side took the brunt of the heat, where all the electrical systems reside. Telling me that this was the main section that started on fire (possibility that the Heater Grid). This was definitely an electrical fire, given the smell and smoke that poured into the truck. I know there is a current recall by the auto maker. I think they should re-evaluate they years that this recall should affect, since my 2019 has the same parts used as the 2021-2023\u2019s. Given the pictures below and the disaster that this caused, we were pretty lucky that it was just me and my wife in the vehicle. We were able to find a spot to pull over so it wouldn\u2019t affect other traffic. What if we were stuck on a highway, in traffic, pulling a trailer in a rural area, who knows what else could have happened. The stress of this is overwhelming, something that I will relive over and over again. Photos and Fire Report attached.","products":[{"type":"Vehicle","productYear":"2019","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11512991,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/21/2023","dateComplaintFiled":"03/21/2023","vin":"3C6UR5PL0KG","components":"UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM","summary":"I have been put off by RAM for 2 years now on three different recalls. I've attempted to get several dealerships to fix them. The most recent dealership, Greenville Tx Dodge RAM, [XXX] @ [XXX] tells me that I am on 'a list' to be called when they have the parts. I've been on 'the list' since Dec 2022, originally committing to a 2-3 month wait. Today I've been told at best, another 2-3 months. Recall ZB8/22V-904 Tailgate latch alignment Recall Y78/21V-880 High Pressure Fuel pump Recall W24/20V-207 Bed Step (Safety) Manufactures should be required/held accountable for completing recalls in a timely manner. Continuing to hear: Parts shortage, Labor shortage, only allowed to do 2 per week, etc........is getting old. The first time I took it in for the bed step recall was 5/21/21 to I-20 Dodge Ram in Canton Tx INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).","products":[{"type":"Vehicle","productYear":"2019","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11511629,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/01/2022","dateComplaintFiled":"03/13/2023","vin":"3C6TR5EJ7KG","components":"SEAT BELTS","summary":"Front driver side seat belt does not retract/lock as it should. I'm worried for our safety if an accident occurs and the seatbelt does not hold driver in place. Has not been seen by dealer due to dealership wanting me to pay out of pocket. First started a few months back and has not resolved its self.","products":[{"type":"Vehicle","productYear":"2019","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11511305,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/10/2023","dateComplaintFiled":"03/11/2023","vin":"3C6UR5NL5KG","components":"ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM","summary":"March 10,2023 2019 Ram 2500 Cummins 6.7L Diesel I picked up my truck from the dealership this morning, after they did the outstanding CP4 fuel pump recall. I drove the vehicle home (approx 20) miles. Parked the car in the driveway for about 3 hours. Then took a short trip to the store. After the store, when leaving the parking lot I noticed an electrical/plastic smell. Within in seconds smoke started to come through the air vents. I pulled the truck over, turned off the truck, open the hood when fire exspelled from the engine compartment. Immediately call the fire department. They arrived in minutes to put out the fire, but at that point the whole front end of the truck was on fire and smoking (dense white/gray smoke). Then there was a loud burst of flame that came from the engine compartment. The fire worked its way into the cab compartment, burned it completely. The truck is totaled.","products":[{"type":"Vehicle","productYear":"2019","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11510389,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2022","dateComplaintFiled":"03/06/2023","vin":"3C6UR5FL9KG","components":"FUEL/PROPULSION SYSTEM","summary":"RE: \"If the manufacturer has failed or is unable to remedy this safety recall for your vehicle in a timely manner, please contact the NHTSA Vehicle Safety Hotline at: 1-888-327-4236 or TTY: 1-800-424-9153 or file an online complaint with NHTSA. This recall was issued in November 2022. My local dealer, Carson Dodge in Carson City, Nevada, will not honor the recall and will not fix my vehicle. I have repeatedly asked for the repair and keep getting blown off, telling me I'm on an indefinite waiting list. I insisted once to confirm I am on the waiting list and where I am at. I was told my car would be repaired in February 2023. February came and went and they still refuse to repair the car or provide a date when the repair might be possible. The fuel pump has now failed and the car has been dead in my driveway for a week and a half. I am without my primary means of transportation to get to work. Calls and emails to the service manager at Carson Dodge have been ignored and unanswered. I am reaching out to you to request assistance. The dealer will not fix the car and will not communicate with me. The car is non-operational now and will have to be towed. I desperately need my vehicle and I am respectfully requesting assistance with a recalcitrant dealership.","products":[{"type":"Vehicle","productYear":"2019","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11509087,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/24/2023","dateComplaintFiled":"02/25/2023","vin":"3C6UR5DL0KG","components":"SERVICE BRAKES","summary":"The metal pad feel off the brake pedal causing me to almost rear end someone.","products":[{"type":"Vehicle","productYear":"2019","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11508183,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/18/2023","dateComplaintFiled":"02/20/2023","vin":"3C6UR5CL3KG","components":"ENGINE,FUEL/PROPULSION SYSTEM","summary":"I have been having issues starting my truck when I took it in they said it was an ecu reflags needed. I believe it is an open recall y78 for over a year and they do not have the part. But my truck all of a sudden loss power on the freeway doing 65 my wife and daughter started crying I barely made it to the edge of the freeway with being hit within inches of a semi truck. We sat on the side of the freeway with trucks passing us shaking our truck from the wind. Finally I had to call Chp to have cars slow down when it became night time I fears for the safety of my wife and daughter. Yes the issue now is it won\u2019t start at all but they are telling me go somewhere else it could take 2-3 months to fix the issue. No one inspected it yet just that it wouldn\u2019t start. It was continuously having power surges but too light. Then all of a sudden loss power and it says service exhaust system see dealer.","products":[{"type":"Vehicle","productYear":"2019","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11508035,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/27/2022","dateComplaintFiled":"02/19/2023","vin":"3C6UR5DL3KG","components":"FUEL/PROPULSION SYSTEM","summary":"We bought our truck in November 22, 2022, used certified pre-owned with 22135 miles, On 12/27/2022 message code came on water in fuel tank. 12/29/2022 dealership service helped us to drain fuel filters and cleared the code. 12/30/2022 same code came back. 1/8/2023. Truck broke down with a major total fuel system damaged. Parts were ordered, but repairs did not start yet. Everyone is trying to say it is a user error. We refilled DEF liquid correctly after which the gage showed was almost full. Dealership was blaming bad diesel was used, but as a consumer how in the world will i know which brand or company: they all are governed to sell proper diesel. We only drove about 3000 miles. There's no way possible for such to happen. Dealership told us ok to drive and keep refilling fresh diesel. We learned that there was already a recall for fuel system back in September of 2022. Supposedly if diligently and correctly it was taken care of, this same problem should have not come back at least for the next 10000+ miles. We only put on about 3000 miles from the date of purchase. Also according to inspection of dealership and service history, they also replaced fuel filters in October of 2022. Truck broke down even before our first payment was to be due. Currently our truck is not drivable and we are in 7 yrs loan. Absolutely ridiculous. There must of been a hidden tank leak that caused fuel contamination. Dealership where our truck is confirmed DEF liquid was mixed with diesel gas and a corrosion around some parts. Please help us! This is a nightmare. Thank you so much in advance!","products":[{"type":"Vehicle","productYear":"2019","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11503841,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/15/2020","dateComplaintFiled":"01/26/2023","vin":"3C6UR5CL4KG","components":"STRUCTURE","summary":"The contact owns a 2019 Ram 2500. The contact received notification of NHTSA Campaign Number: 21V880000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. Additionally, the contact stated that the tailgate unlatched and opened independently while driving. The contact stated that the tailgate failed to close securely unless slammed. Additionally, the contact stated that the tailgate occasionally failed to open for weeks at a time. There was no warning light illuminated. The dealer was notified of the failure. The contact later received notification of NHTSA Campaign Number: 22V904000 (Structure) which he related to the failure. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 90. Parts distribution disconnect.","products":[{"type":"Vehicle","productYear":"2019","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11502636,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/10/2023","dateComplaintFiled":"01/19/2023","vin":"3C6UR5HL9KG","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE","summary":"Smoke emanated from the engine bay shortly after starting the vehicle first thing in the morning. The temperature outside was less 40*. Shortly after seeing smoke, the engine bay was engulfed in flames, centered on the hood, near the windshield. Newer vehicles have fire risk recalls regarding the intake-grid heater shorting out, but not the 2019 model. The grid heater would have been on due to the temperature. Please see the reports from the Police and Fire Department attached. The truck was totaled.","products":[{"type":"Vehicle","productYear":"2019","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11500116,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/04/2022","dateComplaintFiled":"01/04/2023","vin":"3C6UR5FL6KG","components":"SERVICE BRAKES, HYDRAULIC,FUEL SYSTEM, DIESEL,STRUCTURE","summary":"The contact owns a 2019 Ram 2500. The contact received notification of NHTSA Campaign Numbers: 22V140000 (Service Brakes, Hydraulic, Electronic Stability Control) and 21V880000 (Fuel System, Diesel) however, the parts to do the recall repairs were not yet available. The local dealer was contacted and informed the contact that they could not order the parts for recall repairs. The contact contacted a second dealer, McConnell Chrysler Dodge Jeep Ram (1405 Healdsburg Ave, Healdsburg, CA 95448), and a third dealer Autoworld Jeep (1370 Auto Center Dr, Petaluma, CA 94952) however, the dealers failed to return the phone calls. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. Additionally, the contact stated that the tailgate failed to open as needed intermittently. The contact stated he had to press the release button on the tailgate while pushing the tailgate for the tailgate to respond. The contact related the failure to NHTSA Campaign Number: 22V904000 (Structure). The vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure and referred the contact to the dealer for assistance. The contact had not experienced a failure. The failure mileage was approximately 20,000. Parts distribution disconnect.","products":[{"type":"Vehicle","productYear":"2019","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11498981,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/27/2022","dateComplaintFiled":"12/27/2022","vin":"3C6UR5FL6KG","components":"FUEL/PROPULSION SYSTEM","summary":"I have been trying for a year to get my recall performed. When I go to the dealer they say there is no parts available and I should contact FCA Recall Assistance. When I call FCA Recall Assistance they say parts are available and that I should try a different dealer. I have tried 3 dealerships and no one will fix the recall. I can't even register the vehicle because in California recalls need to be performed for registration. I do not know who else to turn to.","products":[{"type":"Vehicle","productYear":"2019","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11498283,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/12/2021","dateComplaintFiled":"12/20/2022","vin":"3C6UR5JL7KG","components":"FUEL SYSTEM, DIESEL","summary":"The contact owns a 2019 Ram 2500. The contact received notification of NHTSA Campaign Number:\u00a021V880000 (Fuel System, Diesel); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.","products":[{"type":"Vehicle","productYear":"2019","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11496235,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/06/2022","dateComplaintFiled":"12/06/2022","vin":"3C6UR5DL0KG","components":"FUEL SYSTEM, DIESEL","summary":"The contact owns a 2019 Ram 2500. The contact received notification of NHTSA Campaign Number: 21V880000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.","products":[{"type":"Vehicle","productYear":"2019","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11495135,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/12/2021","dateComplaintFiled":"11/28/2022","vin":"3C6UR5FL9KG","components":"FUEL SYSTEM, DIESEL","summary":"The contact owns a 2019 Ram 2500. The contact received notification of NHTSA Campaign Number: 21V880000 (Fuel System, Diesel) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The contact was advised by the manufacturer that his vehicle was not eligible for the recall. Parts distribution disconnect.","products":[{"type":"Vehicle","productYear":"2019","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11494818,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/12/2022","dateComplaintFiled":"11/24/2022","vin":"3c6ur5dl1kg","components":"POWER TRAIN","summary":"Ram has ignored this recall NHTSA Recall#21v-880 /Y78 for the high pressure fuel pump in my 2019 Ram 2500 Cummins Turbo Diesel on several occasions. i contacted my dealer and they said they would order the new pump and they can only be allocated 2 pumps a week if they can get one. my dealer called a few weeks later and said they have a pump for recall and scheduled me a time slot to bring ram in. i did and halfway through the day the service manager called and said they went to do the new pump recall and FCA/Ram noticed them to not install the new replacement pump and gave no reason. my service advisor he was not given a reason from FCA and he said for me to contact FCA directly. i did and they gave me the run around and could not answer why they had the new replacement pump and did not allow my dealer to install. i have been so frustrated to the run around i searched for FCA rams inner chain email format and sent 3 emails to the top three heads for FCA north America and wouldn't you know it a lady called me personally and said that the head of FCA NA assigned her to me to get to the bottom of this. well its been a month and still no answer from FCA. i feel that they are playing Russian roulette with the recall on the 2019 ram 2500 cummins turbo diesels. my question to NTSB is if my ram stalls on rail road tracks and i get hit by a train is FCA liable for the death /injury of the occupants? thanks [XXX] cell [XXX] PS i could not find a form or way to submit and complaint about the recall so that is why this correspondence is happening. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).","products":[{"type":"Vehicle","productYear":"2019","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11493082,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/10/2022","dateComplaintFiled":"11/10/2022","vin":"3c6ur5nl7kg","components":"UNKNOWN OR OTHER","summary":"The dealer is taking forever to perform this recall, States I am on a list. it will take 2 years to get my truck in to get fixed. And chrysler will not reimburse for replacement if done outside dealer.","products":[{"type":"Vehicle","productYear":"2019","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11493127,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2021","dateComplaintFiled":"11/10/2022","vin":"3C6UR5FL7KG","components":"FUEL SYSTEM, DIESEL","summary":"The contact owns a 2019 Ram 2500. The contact received notification of NHTSA Campaign Number: 21V880000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the vehicle made abnormal sounds and hesitated to accelerate. The dealer was made aware of the failure; however, the vehicle was not diagnosed nor repaired. The dealer confirmed that parts were not yet available for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was 48,807. Parts distribution disconnect.","products":[{"type":"Vehicle","productYear":"2019","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11492741,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2021","dateComplaintFiled":"11/08/2022","vin":"3C6UR5FL0KG","components":"FUEL SYSTEM, DIESEL,POWER TRAIN","summary":"The contact owns a 2019 Ram 1500. The contact received notification of NHTSA Campaign Number: 21V881000 (Fuel System, Diesel). The dealer was notified about the recall and informed her that parts were not yet available. The contact also received a recall notice for NHTSA Campaign Number: 20V043000(Power Train); however, she was informed that by the dealer that the recall could not be serviced until the parts for the initial recall were available. The manufacturer had been notified of the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The contact had not experienced a failure. Parts distribution disconnect.","products":[{"type":"Vehicle","productYear":"2019","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11491493,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/25/2022","dateComplaintFiled":"10/30/2022","vin":"3C6UR5ML5KG","components":"UNKNOWN OR OTHER,ENGINE","summary":"UNKNOWN. Truck will not start. Clicks, all warning lights come on, clicks, and nothing. Recall not performed as dealership states if they do the recall it will cause a complete engine failure.","products":[{"type":"Vehicle","productYear":"2019","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11490747,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/02/2022","dateComplaintFiled":"10/25/2022","vin":"3c6ur5fl2kg","components":"FUEL/PROPULSION SYSTEM","summary":"Dealers in my area are refusing to do the Y78 recall on my vehicle","products":[{"type":"Vehicle","productYear":"2019","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11489724,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/12/2021","dateComplaintFiled":"10/18/2022","vin":"3c6ur5nl3kg","components":"FUEL/PROPULSION SYSTEM","summary":"The contact owns a 2019 Ram 2500. The contact received notification of NHTSA Campaign Number: 21V880000 (Fuel System, Diesel) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the vehicle had failed to immediately start a few times and it took a few attempts before the vehicle started. The contact noticed a ticking noise and when accelerating and or decelerating a grinding noise would come form the engine compartment of the vehicle. The were no warning lights. The failure occurred intermittently. The approximate failure mileage was 39,239. Remedy not yet available or Parts distribution disconnect.","products":[{"type":"Vehicle","productYear":"2019","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11489291,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/13/2022","dateComplaintFiled":"10/14/2022","vin":"3C6UR5FL7KG","components":"FUEL/PROPULSION SYSTEM","summary":"Y78 Fuel Pump in 2019 Ram 2500 Cummins is going out. Has see dealer warning. Ram is saying no parts available until next year. Not an acceptable remedy.","products":[{"type":"Vehicle","productYear":"2019","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11488153,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/15/2022","dateComplaintFiled":"10/06/2022","vin":"3C6UR5DL4KG","components":"STRUCTURE","summary":"The contact owns a 2019 Ram 2500. The contact stated that on two separate occasions, the rear liftgate erroneously opened. The failure had occurred while driving and pulling a trailer and also while the vehicle was parked without the trailer being hauled. During the failure, body damage to the liftgate had occurred. The vehicle was taken to the local dealer who diagnosed that the electronic liftgate actuator was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was contacted regarding the failure. The failure mileage was 40,000.","products":[{"type":"Vehicle","productYear":"2019","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11488219,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/06/2022","dateComplaintFiled":"10/06/2022","vin":"3C6UR5CL9KG","components":"FUEL SYSTEM, DIESEL","summary":"The contact owns a 2019 Ram 2500. The contact received notification of NHTSA Campaign Number: 21V880000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The local dealer was contacted and informed the contact that the next availability was in 6 months because they only received one part every 7-days. The contact contacted a second dealer, Nyle Maxwell Chrysler Dodge Jeep Ram FIAT- Ram (3602 E Central Texas Expy, Killeen, TX 76543) who confirmed the information from the first dealer. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.","products":[{"type":"Vehicle","productYear":"2019","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11486923,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/20/2022","dateComplaintFiled":"09/28/2022","vin":"3C6UR5DL3KG","components":"ENGINE,FUEL/PROPULSION SYSTEM","summary":"Issue with high pressure fuel pump and loss of turbo boost. At first Mopar/ Dodge refused to replace the fuel pump regardless of the recall. After hours on the phone they finally agreed to replace fuel pump but said no idea why turbo isn\u2019t working correctly.","products":[{"type":"Vehicle","productYear":"2019","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11477162,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/02/2022","dateComplaintFiled":"08/02/2022","vin":"3C6UR5DL5KG","components":"FUEL/PROPULSION SYSTEM","summary":"FCA recall Y78 NHTSA 21V-880 is open on my truck, states \"fuel starvation may result in an unexpected loss of motive power, which can cause vehicle crash without prior warning\" Contacted local dealer, was told no parts available contact FCA recall assistance. Was told there was nothing they could do, I am to drive my vehicle until parts are available despite my vehicle being unsafe for myself and other drivers. Refused to transfer me, then finally did transfer me to Delivin the highest supervisor at FCA recall dept. Was told same thing, drive until crash or until parts arrive. Was also advised I could pay for parts then get reimbursed (even though recall parts not available. Was told there was a separate department to call if I did get into a crash. Kept telling me to contact dealer. Finally, Devin hung up on me. Contacted dealer again was told nothing they could do, i should contact Chrysler corporate. Contacted corporate spoke to Nicolette she told me same thing, drive until crash or parts available. Told her I felt unsafe, vehicle was unsafe. She hung up on me. I called back, spoke to Laurie she was nice and helpful but nothing else she could do, said supervisor would call me back. This vehicle, as per the recall description, is unsafe and should not be driven. I have been told now by all FCA representatives that FCA wants me to continue to drive an unsafe vehicle. I have also been told I could \"pay for the parts and get reimbursed\" but that the recall parts were not available.","products":[{"type":"Vehicle","productYear":"2019","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11475051,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/17/2022","dateComplaintFiled":"07/21/2022","vin":"3C6UR5FL0KG","components":"FUEL/PROPULSION SYSTEM","summary":"While traveling home with a toddler, the high pressure fuel pump failed. It left my vehicle with no power or ability to move under it\u2019s own power. It flashed a brief warning and then shut off, with no ability to restart. It left myself and my child stranded on the side of a busy byway. The dealership has confirmed that the issue was the high pressure fuel pump. Their remedy (at the direction of Ram) is to replace all necessary components, but to wash the fuel tank (instead of replace) and to reinstall the same make and model of fuel pump, that is know to be faulty. The 2019\u2019s have a recall with the only remedy being to replace with the original design. However, 2020 version (which are mechanically identical) also have a recall where they are being instructed to install an updated version of the high pressure fuel pump. This leaves me with faulty equipment that is known to be prone to failure, yet the 2020 versions are receiving a much better and not prone to failure solution.","products":[{"type":"Vehicle","productYear":"2019","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11474521,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/12/2021","dateComplaintFiled":"07/18/2022","vin":"3C6UR5FL6KG","components":"FUEL SYSTEM, DIESEL","summary":"The contact owns a 2019 Ram 2500. The contact received notification of NHTSA Campaign Number: 21V880000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.","products":[{"type":"Vehicle","productYear":"2019","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11473496,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/11/2022","dateComplaintFiled":"07/12/2022","vin":"3C6UR5NL9KG","components":"POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM","summary":"As I was pulling out of the parking to to merge with traffic, the truck lost all lost all response to the accelerator pedal midway into merging with on coming traffic. I was able to get the truck into the turn lane to avid being hit by traffic. as the truck costed to a stop the dash indicated that the to see dealer for exhaust system service.","products":[{"type":"Vehicle","productYear":"2019","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11472907,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/12/2021","dateComplaintFiled":"07/08/2022","vin":"3C6UR5JL0KG","components":"FUEL SYSTEM, DIESEL","summary":"The contact owns a 2019 Ram 2500. The contact received notification of NHTSA Campaign Number: 21V880000 (Fuel System, Diesel) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated the vehicle was experiencing a reduction in the fuel economy. The approximate failure mileage was 75,000. VIN tool confirms parts not available.","products":[{"type":"Vehicle","productYear":"2019","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11468767,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/09/2022","dateComplaintFiled":"06/11/2022","vin":"3C6UR5DL2KG","components":"UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM","summary":"I was driving home from the market and the truck slowed down to 16 mph. I could not go any faster. I pulled over to the middle of the street and turned the truck off for a minute. I then restarted it and attempted to drive it somewhere safe. The truck finally came to a stop right before an intersection. I had to get out because cars were coming fast. I was afraid someone was going to hit me. I called AAA right away. They told me the tow truck was on the way and that they would send the police. The police never showed up. The tow truck got there in about 15 minutes. The only information i have is the fuel system has a error code of P0087 and reads Fuelrail system pressure-too low. Check engine light is on, It did say something about the fuel system and the truck will not start. No one has looked at the truck yet. I will be calling the dealer this coming week to see about getting it checked out and having recall issues taken care of.","products":[{"type":"Vehicle","productYear":"2019","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11466899,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2022","dateComplaintFiled":"06/01/2022","vin":"3C6UR5DL6KG","components":"UNKNOWN OR OTHER","summary":"2019 DODGE RAM. CONSUMER WRITES IN REGARD TO NHTSA SAFETY RECALL 21V-880. THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAIR. THE CONSUMER WAS INFORMED THE PARTS WERE UNAVAILABLE.","products":[{"type":"Vehicle","productYear":"2019","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11466386,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/26/2022","dateComplaintFiled":"05/27/2022","vin":"3C6UR4JL4KG","components":"FUEL SYSTEM, DIESEL","summary":"The contact owns a 2019 Ram 2500. The contact stated that while her husband was driving 70 MPH, the vehicle independently stopped without warning or driver input. The contact stated her husband was not injured but had a panic attack after the failure. The contact stated that her husband was able to push the vehicle to the side of the road. The vehicle was towed to the contact's residence. The dealer was contacted; however, the vehicle was not diagnosed. The dealer confirmed that the vehicle was included in NHTSA Campaign Number: 21V880000 (Fuel System, Diesel) and that the part was not yet available. The vehicle was not repaired. The manufacturer was contacted and made aware of the failure. The contact stated that the manufacturer informed her that she could repair the vehicle with an aftermarket part at her own expense. The approximate failure mileage was 54,000.","products":[{"type":"Vehicle","productYear":"2019","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11464922,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/18/2022","dateComplaintFiled":"05/17/2022","vin":"3c6ur5cl5kg","components":"POWER TRAIN,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL","summary":"When driving down the road, intermittently my truck will lose throttle input. I get a check engine light and the electronic throttle control light. this is extremely dangerous when pulling out into traffic or even pulling out onto a higher speed road because the truck will not let me accelerate. It will just sputter and I have to fight it to about 35mph when I can activate cruise control then am forced to drive only using cruise control no matter what the road or traffic is like which is also not very safe. So far, I am at 3 service appointments over the span of about a month and a half, over $500 invested and the dealer cannot find the culprit or issue causing this. I know that fault code P2121 is set off but it does not lead to much.","products":[{"type":"Vehicle","productYear":"2019","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11465054,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/17/2022","dateComplaintFiled":"05/17/2022","vin":"3C6UR5JL1KG","components":"FUEL SYSTEM, DIESEL","summary":"The contact owns a 2019 Ram 2500. The contact received notification of NHTSA Campaign Number: 21V880000 (Fuel System, Diesel) however, the part to do the recall repair was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and advised that a remedy was not available. The contact stated that the manufacturer was notified of the issue and confirmed that the part was not available. The contact had not experienced a failure. Parts distribution disconnect.","products":[{"type":"Vehicle","productYear":"2019","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11464072,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/12/2021","dateComplaintFiled":"05/10/2022","vin":"3C6UR5DL2KG","components":"FUEL SYSTEM, DIESEL","summary":"The contact owns a 2019 Ram 2500. The contact received notification of NHTSA Campaign Number: 21V880000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. A dealer was not made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.","products":[{"type":"Vehicle","productYear":"2019","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11463462,"manufacturer":"Chrysler (FCA US, LLC)","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2022","dateComplaintFiled":"05/05/2022","vin":"3C6UR5FJXKG","components":"STEERING,AIR BAGS,SERVICE BRAKES","summary":"The contact owns a 2019 Ram 2500. The contact stated that while her son was driving approximately 24 MPH, the check engine warning light illuminated and suddenly the steering wheel became inoperable causing the driver to lose control of the vehicle and crash into a parked vehicle. During the failure, the brakes were also inoperable. The air bags failed to deploy. There were no injuries reported. A police report was filed and the vehicle was towed to the local dealer. The cause of the failure was not yet determined. The manufacturer was notified of the failure. The approximate failure mileage was 9,000.","products":[{"type":"Vehicle","productYear":"2019","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11462642,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/22/2021","dateComplaintFiled":"04/28/2022","vin":"3C6UR5JL2KG","components":"FUEL SYSTEM, DIESEL","summary":"The contact owns a 2012 Ram 2500. The contact received notification of NHTSA Campaign Number: 21V880000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The local dealer was contacted and it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the vehicle was idling rough and metal shavings were discovered in the fuel filter. The failure mileage was 10,000. VIN tool confirms parts not available.","products":[{"type":"Vehicle","productYear":"2019","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11462232,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/25/2022","dateComplaintFiled":"04/26/2022","vin":"3C6UR5DL0KG","components":"SERVICE BRAKES, HYDRAULIC,FUEL SYSTEM, DIESEL,ELECTRONIC STABILITY CONTROL (ESC)","summary":"The contact owns a 2019 Ram 2500. The contact received notification of NHTSA Campaign Number: 21V880000 (Fuel System, Diesel) and 22V140000 (Service Brakes, Hydraulic, Electronic Stability Control) however, the parts to do the recall repairs were not yet available. The dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact had not experienced a failure. VIN tool confirms parts not available for 21V880000 (Fuel System, Diesel) and Parts distribution disconnect for 22V140000 (Service Brakes, Hydraulic, Electronic Stability Control).","products":[{"type":"Vehicle","productYear":"2019","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11462035,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/12/2021","dateComplaintFiled":"04/25/2022","vin":"3c6ur5cl6kg","components":"FUEL SYSTEM, DIESEL","summary":"The contact owns a 2019 Ram 2500. The contact received notification of NHTSA Campaign Number: 21V880000 (Fuel System, Diesel) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.","products":[{"type":"Vehicle","productYear":"2019","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11461749,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/21/2022","dateComplaintFiled":"04/22/2022","vin":"3c6ur5pl6kg","components":"FUEL SYSTEM, DIESEL","summary":"The contact owns a 2019 Ram 2500. The contact stated that while driving approximately 75 MPH, the vehicle lost motive power. The contact stated that the vehicle lost power steering assist and several other functions. The vehicle was coasted to the side of the roadway and then towed to the dealer to be diagnosed. The contact was informed that the fuel pump failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that the part was no longer being produced. The contact was informed that there was an aftermarket part to repair the vehicle however, the part was on back order. The approximate failure mileage was 36,000.","products":[{"type":"Vehicle","productYear":"2019","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11461573,"manufacturer":"Chrysler (FCA US, LLC)","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2022","dateComplaintFiled":"04/20/2022","vin":"3C6UR5GL8KG","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"Service antilock came up and break pedal sensitivity change from soft to hard and caused me to missed my stopping force and hit a vehicle","products":[{"type":"Vehicle","productYear":"2019","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11456867,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/12/2019","dateComplaintFiled":"03/15/2022","vin":"3c6ur4kl0kg","components":"ELECTRICAL SYSTEM","summary":"The contact owns a 2019 Ram 2500. The contact stated that that while starting the vehicle, the wind advisor message was displayed. There was no option to deactivate. The contact had to look away from the road to turn the feature off causing a distraction. The called the local dealer but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 12.","products":[{"type":"Vehicle","productYear":"2019","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11455693,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/25/2022","dateComplaintFiled":"03/08/2022","vin":"3c6ur5fl8kg","components":"FUEL SYSTEM, GASOLINE,VISIBILITY","summary":"The contact owns a 2019 Ram 2500. The contact received notification of NHTSA Campaign Number: 21V880000 (Fuel System, Diesel) and 22V035000 (Visibility) however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The dealer was made aware of the issues and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.","products":[{"type":"Vehicle","productYear":"2019","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11454966,"manufacturer":"Chrysler (FCA US, LLC)","crash":true,"fire":true,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"02/27/2022","dateComplaintFiled":"03/03/2022","vin":"3c6ur5dl3kg","components":"AIR BAGS","summary":"I was driving on the highway and was rear ended by another vehicle which lifted the back end of my truck from the ground. Both side air bags deployed. I was wearing a hoodie at the time and the airbag deployment caused my hoodie to catch on fire. There was not an open flame for me to know it was burning. Instead, it smoldered and burnt my hoodie material. I could feel the underside of my arm stinging and the holes in my sleeve, but believed that it was a result of the airbag hitting my arm and causing essentially a bad carpet burn. However, this caused second degree burns to the bottom side of my arm near my arm pit. I discovered after the incident that airbag deployment is assisted by gunpowder. I am not sure if this is what caused my hoodie to catch fire. I also discovered that 2021-2022 Rams recently had a recall on Side Airbags due to improperly compressed air. My truck is a 2019 however, so I'm not sure if that recall should be expanded to include additional years.","products":[{"type":"Vehicle","productYear":"2019","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"},{"type":"Vehicle","productYear":"9999","productMake":"TBD","productModel":"TBD","manufacturer":"ODI Demo Co"}]},{"odiNumber":11451120,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/09/2022","dateComplaintFiled":"02/09/2022","vin":"3C6UR5DL5KG","components":"FUEL SYSTEM, DIESEL","summary":"The contact owns a 2019 Ram 2500. The contact stated while verifying his VIN information he was made aware of NHTSA Campaign Number: 21V880000 (Fuel System, Diesel) however, the part to do the recall repair was unavailable. The contact took the vehicle to the local dealer and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms part not available.","products":[{"type":"Vehicle","productYear":"2019","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11447037,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/11/2022","dateComplaintFiled":"01/11/2022","vin":"3C6UR5CL5KG","components":"ELECTRICAL SYSTEM","summary":"When the Temperature drops below 30, the truck will randomly give the warning \"Battery Saver ON some systems may have reduced power\". Then a random system will be shut down, the most noticeable system to get shut down is the radio.","products":[{"type":"Vehicle","productYear":"2019","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11444764,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/21/2021","dateComplaintFiled":"12/22/2021","vin":"3c6ur5ml9kg","components":"FUEL/PROPULSION SYSTEM","summary":"Being told that the fuel pump is not available by my local dealership and was told if the vehicle fails to operate I will be unable to be provided a loaner vehicle until a part can be manufactured I need to file a complaint this is new low mileage truck and if it goes down. Am I just of luck?","products":[{"type":"Vehicle","productYear":"2019","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11443030,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2021","dateComplaintFiled":"12/08/2021","vin":"3C6UR5DL5KG","components":"FUEL/PROPULSION SYSTEM","summary":"High pressure pump failure. Already recalled but not being repaired in a timely manner. Vehicle is in dealership parking lot, site says remedy not available but there is and manufacturer is not releasing it. The high pressure pump in the newest vehicles is the remedy.","products":[{"type":"Vehicle","productYear":"2019","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11440709,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/16/2021","dateComplaintFiled":"11/16/2021","vin":"3c6ur5cl8kg","components":"STEERING","summary":"Drag link assembly seperation","products":[{"type":"Vehicle","productYear":"2019","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11439879,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/15/2021","dateComplaintFiled":"11/09/2021","vin":"3C6UR5FL5KG","components":"FUEL SYSTEM, DIESEL","summary":"The contact owns a 2019 Ram 2500. The contact stated while driving approximately 75 MPH, the vehicle lost motive and electrical power. The contact pulled over and had the vehicle towed to a local dealer. The vehicle was diagnosed with needing the fuel system to be replaced. The manufacturer was informed of the failure and the contact was awaiting a response. The failure mileage was approximately 64,000.","products":[{"type":"Vehicle","productYear":"2019","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11437579,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/15/2021","dateComplaintFiled":"10/20/2021","vin":"3C6UR5FL5KG","components":"ENGINE,FUEL/PROPULSION SYSTEM","summary":"Engine started to slip or misfire. Became worse and then light came on saying Exhaust Emission Service was needed. The truck lost power as it limped to the side of the road. The Service Electronic Ignition light then came on and truck turned off. Would not crank again.","products":[{"type":"Vehicle","productYear":"2019","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11437415,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2020","dateComplaintFiled":"10/19/2021","vin":"3c6ur5nl9kg","components":"POWER TRAIN,ENGINE","summary":"In August 2020, while I was driving my vehicle at approximately 15 mph, with approximately 13,500 miles on the odometer, I noticed that the vehicle's transmission gauge was about 230-240 degrees. I pulled over and smelled smoke. Luckily, my passengers and I were able to get out of the vehicle. The vehicle was completely destroyed. I have video showing flames coming out of the passenger side engine compartment. I had previously taken my vehicle in for repair for recall W03 to have the transmission valve body replaced so the transmission wouldn't cause an engine fire. FCA had an expert inspect the vehicle and he found that \"fire progression appears to be from engine compartment thru entire vehicle terminating at rear truck bed,\" that \"possible source of ignition is hot surface of turbocharger/exhaust components. - Most likely method of ignition is transmission fluid expelled from dipstick tube,\" \"origin appears to be in the engine compartment,\" and \"possible cause appears to be transmission fluid expelled from dipstick tube onto turbocharger/exhaust components. The determination of possible cause is based on: 1. Owner/driver's description of events. 2. Transmission of dipstick is extended ~ 27.0 inch from the fill tube.\" Despite this, FCA refused to pay me for my destroyed vehicle (or the trailer that it destroyed) because: \"After the inspection of your vehicle, the information at hand would not permit us to associate the fire with a manufacturing or assembly error. We are sure you will understand fires of this nature can and do occur for a number of reasons not associated with the manufacturing process. Therefore, we must respectfully decline any assistance associated with this matter. Based on this, we suggest that you refer this matter to your insurance carrier . . .\" I already had the transmission fire recall performed and my truck still blew up. Luckily, I was not injured. I am worried that if FCA does not do another recall, other trucks will blow up too.","products":[{"type":"Vehicle","productYear":"2019","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11437302,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/08/2021","dateComplaintFiled":"10/19/2021","vin":"3c6ur5dl8kg","components":"ENGINE","summary":"The contact owns a 2019 Ram 2500. The contact stated that while driving approximately 25 MPH, the engine started to knock. The contact took the vehicle to the dealer who diagnosed that the fuel injector pump had blown out and caused other damage to the engine. The engine needed to be replaced. The vehicle had not been repaired. The manufacturer was aware of the issue and opened a case. The approximate failure mileage was 48,000.","products":[{"type":"Vehicle","productYear":"2019","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11437423,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/20/2021","dateComplaintFiled":"10/19/2021","vin":"3c6ur5ml0kg","components":"FUEL/PROPULSION SYSTEM","summary":"Cp4 failed while driving down the road. Lost power and could not accelerate. Coasted to the side of the road. No warning. Was stranded on the side of IH310 in New Orleans area. Beings I was out of town I had to take it to a shop where they confirmed it was a cp4 pump failure and had to replace the pump and injectors out of pocket. Vehicle was inspected by a service provider and no issues before this.","products":[{"type":"Vehicle","productYear":"2019","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11437226,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/22/2021","dateComplaintFiled":"10/18/2021","vin":"3c6ur5fl8kg","components":"FUEL/PROPULSION SYSTEM","summary":"Driving home one evening and truck started losing power and downshifting and completely disabled on the road. Transmission was blowing fluid out of the dipstick tube and engine was running horribly then died all of a sudden and wouldn\u2019t start back up. Come to find out after having transmission repaired by a shop because Ram refused to warranty it, that the CP4 high pressure fuel pump has Grenaded and sent metal all through my fuel system and my truck is completely disabled with a \u201cvoid\u201d warranty due to a dealer claiming I didn\u2019t perform a service on my truck that isn\u2019t due for another 17,000 miles.","products":[{"type":"Vehicle","productYear":"2019","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11432700,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/08/2021","dateComplaintFiled":"09/13/2021","vin":"3C6UR5SL9KG","components":"UNKNOWN OR OTHER","summary":"Living in warmer climate area such as Central Valley in California the A/C does not blow cold enough to cool the cabin of the truck. My other vehicles I own all blow in the low to mid 30\u2019s. The ram can\u2019t get below 50 degrees which is very concerning when the outside temperature is 110+.","products":[{"type":"Vehicle","productYear":"2019","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11430213,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/28/2021","dateComplaintFiled":"08/23/2021","vin":"3c6ur5nl1kg","components":"POWER TRAIN","summary":"Update rrt 9 bullet 18-010-21 made grinding noise in transmission when vehicle down shifts right before coming to a stop.","products":[{"type":"Vehicle","productYear":"2019","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11429940,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/20/2021","dateComplaintFiled":"08/20/2021","vin":"3C6UR5PL8KG","components":"STRUCTURE,UNKNOWN OR OTHER","summary":"The tailgate has issues closing and the supports meaning the wire that supports the tailgates when it is deployed one will have tension on it and the other is loose. The tailgate support cables are the same length. I think it has to do with the bed being worked. I have reported it to Huffines dodge dealer and they said there is no fix. The tale gate has opened when in use due to the latch / tail gate not closing correctly because of the out of square bed.","products":[{"type":"Vehicle","productYear":"2019","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11429939,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/10/2021","dateComplaintFiled":"08/20/2021","vin":"3C6UR5PL8KG","components":"VISIBILITY/WIPER","summary":"The wipers run randomly or in some cases when it's raining the fail to run.","products":[{"type":"Vehicle","productYear":"2019","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11427696,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/02/2021","dateComplaintFiled":"08/04/2021","vin":"3C6TR5EJ0KG","components":"STRUCTURE","summary":"The contact owns a 2019 Ram 2500. The contact stated while attempting to enter the vehicle, the driver\u2019s side front interior door handle failed and the contact nearly fell to the ground. The contact indicated that a plastic post piece used to bolt and secure the handle had failed. The local dealer and manufacturer were not notified of the failure. The failure mileage was 5,300.","products":[{"type":"Vehicle","productYear":"2019","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11408477,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2021","dateComplaintFiled":"04/16/2021","vin":"3C6TR5EJ0KG","components":"SEAT BELTS","summary":"THE DRIVERS SEAT BELT DOESN'T RETRACT ON IT OWN. I'M CONSTANTLY HAVING TO PULL THE EXTRA SLACK BACK TO ALLOW IT TO RETRACT. IT GET HUNG UP ON THE ADJUSTABLE LOOP ON THE PILLAR. THE EXTRA SLACK MAKES IT SO WHEN YO UNSTOP SHORT (OR CRASH) THE BELT WON'T LOCK TO KEEP YOU FROM FLYING FORWARD","products":[{"type":"Vehicle","productYear":"2019","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11407926,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/09/2020","dateComplaintFiled":"04/13/2021","vin":"3C6MR5AJ9KG","components":"POWER TRAIN","summary":"TL* THE CONTACT OWNS A 2019 RAM 2500. THE CONTACT STATED THAT WHILE HAULING WITH THE VEHICLE, THE VEHICLE HESITATED, JERKED, AND DECELERATED INDEPENDENTLY TO 15 MPH. PUTNAM KIA (157 PROVIDENCE PIKE ROUTE 44, PUTNAM, CT 06260 (888) 717-3357) WAS CONTACTED INFORMED THAT THE VEHICLE WAS DRIVEN BY WIRE AND THAT THE ISSUE WAS NORMAL. THE CONTACT STATED THAT THE FAILURE PERSISTED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE UNKNOWN..","products":[{"type":"Vehicle","productYear":"2019","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11402816,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/13/2021","dateComplaintFiled":"03/13/2021","vin":"3C6UR5FLXKG","components":"FUEL/PROPULSION SYSTEM","summary":"THE 2019 TO 2020 MODEL YEAR RAM 2500 HEAVY DUTY EQUIPPED WITH A 6.7L CUMMINS DIESEL ENGINE HAS A MAJOR SAFETY ISSUE THAT COULD CAUSE A STALL AND INCREASE THE RISK OF A CRASH. THE BOSCH CP4.2 FUEL INJECTION PUMP HAS A VERY HIGH RATE OF SUDDEN FAILURE LEADING TO IMMEDIATE STOPPAGE ON THE ENGINE AND ENGINE BRAKING SYSTEM. THE PUMP DESTROYS ITSELF AND TAKES OUT THE REST OF THE ENTIRE FUEL SYSTEM LEADING TO REPAIRS IN THE $20,000 USD RANGE. FCA & RAM HAVE ATTEMPTED TO REVISE THE PUMP IN LATE (JULY) 2020 TO SOLVE THE ISSUE BUT THE FAILURES KEEP OCCURRING. FOR THE 2021 MODEL YEAR, FCA & RAM HAVE CHANGED THE PUMP ENTIRELY AND REVERTED BACK TO USING AN OLDER, SAFER, MORE RELIABLE DESIGN. NO PUBLIC ANNOUNCEMENTS OF NEITHER THE PUMP REVISION IN 2020, NOR THE PUMP CHANGE IN 2021 HAVE BEEN MADE. THE ISSUE IS SO PREVALENT THAT THE REPLACEMENT PUMPS AND REPAIRS GENERALLY HAVE A 30-90 DAY WAIT PERIOD WHERE THE CUSTOMER IS WITHOUT THE PRIMARY VEHICLE. THIS PROBLEM IS A SUBSTANTIATED SAFETY RISK. ACCORDING TO A TEXAS JUDGE IN A BOSCH CP4.2 LAWSUIT, WHEN ANOTHER AUTOMAKER, GM TRIED TO DISMISS THE CASE SAYING THE PUMP FAILURE IS NOT A SAFETY ISSUE, THE COURT RESPONDED: \"THE WORST CASE SCENARIO OF A TRUCK SPONTANEOUSLY STALLING AT HIGH SPEEDS IS NOT A MERE INCONVENIENCE. NOR IS IT A MERE INCONVENIENCE TO SPEND BETWEEN $8,000 TO $20,000 ON REPAIRS TO MAKE THE TRUCKS FIT FOR THEIR ORDINARY PURPOSE. THE COURT REJECTS GM'S SUGGESTION THAT THE RISK OF SPONTANEOUS ENGINE FAILURE WHILE DRIVING IS NOT, AS A MATTER OF LAW, UNREASONABLY DANGEROUS, DEPRIVING THE VEHICLES OF FITNESS FOR THEIR PURPOSE OF TRANSPORTATION.\". TOYOTA AGREES: \"IF A VEHICLE STALL OCCURS WHILE DRIVING AT HIGHER SPEEDS, THIS COULD INCREASE THE RISK OF A CRASH\". FCA & RAM HAVE REMEDIED THE SITUATION FOR THE 2021 MODEL YEAR, HOWEVER THE 2019 AND 2020 OWNERS ARE STILL AT RISK. THE NHTSA NEEDS TO FORCE THE HAND OF FCA TO RECALL.","products":[{"type":"Vehicle","productYear":"2019","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11402550,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/11/2021","dateComplaintFiled":"03/12/2021","vin":"3C6UR5DL6KG","components":"ENGINE,FUEL/PROPULSION SYSTEM","summary":"I STARTED MY PICKUP AND PULLED OUT OF GARAGE PUT IN PARK TO CLOSE MY GARAGE DOOR AND WITH 2-3 MINUTES AT IDLE, SMOKE WAS COMING INTO THE CAB, GOT OUT OF VEHICLE AND OPENED HOOD AND FOUND FLAMES COMING FROM FUEL INJECTION PUMP AREA, WAS ABLE TO GET FIRE OUT BEFORE IT BURNT THE TRUCK COMPLETELY.","products":[{"type":"Vehicle","productYear":"2019","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11399084,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/16/2020","dateComplaintFiled":"03/04/2021","vin":"3C6UR5DJ4KG","components":"SEAT BELTS","summary":"THE RETRACTOR ON THE SEATBELT DON'T RETRACT YOU HAVE TO FEED THE SEATBELT BACK IN THE HOLE IN ORDER FOR IT TO STAY IN YOUR CAR. IF I TRY TO PULL REALLY HARD THE SEATBELT DOSE NOT STOP 3/5 TIME YOU PULL IT. IF AN ACCIDENT HAPPENS TO MY FAMILY IT WILL BE ON THE HANDS OF RAM.","products":[{"type":"Vehicle","productYear":"2019","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11397641,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/22/2021","dateComplaintFiled":"02/23/2021","vin":"3C6UR5DL6KG","components":"UNKNOWN OR OTHER","summary":"DEF SYSTEM FAILS IN COLD WEATHER AND A RESULT IS THE TRUCKS SPEED IS REDUCED TO 5MPH THIS CANT BE SAFE DRIVING DOWN A BUSY INTERSTATE.","products":[{"type":"Vehicle","productYear":"2019","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11394528,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/24/2020","dateComplaintFiled":"02/03/2021","vin":"3C6UR5JL8KG","components":"STRUCTURE","summary":"THE TAIL GATE OPENED AND WAS DAMAGED WHILE TOWING A DUMP TRAILER. I KNOW THAT I SLAMMED IT SHUT, BECAUSE IT DOESN'T SHUT ALL THE WAY IF I DON'T SLAM IT.","products":[{"type":"Vehicle","productYear":"2019","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11388275,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/15/2021","dateComplaintFiled":"01/15/2021","vin":"3C6UR5JL1KG","components":"FUEL/PROPULSION SYSTEM","summary":"REFERENCE CUMMINS DIESEL MOTORS IN RAM 2500 AND 3500 IN MODEL YEAR 2019, RAM MADE THE SWITCH TO A BOSCH CP4 HIGH PRESSURE INJECTION PUMP. (FOR MODEL YEAR 2021, RAM HAS SWITCHED BACK TO THE CP3 UTILIZED PRIOR TO 2019) THIS PUMP IS PRONE TO SUDDEN AND CATASTROPHIC FAILURE, WHICH RENDERS THE VEHICLE IMMEDIATELY IMMOBILE. THIS CAN RESULT IN LOSS OF CONTROL, INABILITY TO MANEUVER OUT OF HARMS WAY AND ULTIMATELY SERIOUS BODILY INJURY.","products":[{"type":"Vehicle","productYear":"2019","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11386552,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/04/2021","dateComplaintFiled":"01/05/2021","vin":"3C6UR5DL3KG","components":"FUEL/PROPULSION SYSTEM","summary":"THE 2019 TO 2020 MODEL YEAR RAM 2500 HEAVY DUTY EQUIPPED WITH A 6.7L CUMMINS DIESEL ENGINE HAS A MAJOR SAFETY ISSUE THAT COULD CAUSE A STALL AND INCREASE THE RISK OF A CRASH. THE BOSCH CP4.2 FUEL INJECTION PUMP HAS A VERY HIGH RATE OF SUDDEN FAILURE LEADING TO IMMEDIATE STOPPAGE ON THE ENGINE AND ENGINE BRAKING SYSTEM. THE PUMP DESTROYS ITSELF AND TAKES OUT THE REST OF THE ENTIRE FUEL SYSTEM LEADING TO REPAIRS IN THE $20,000 USD RANGE. FCA & RAM HAVE ATTEMPTED TO REVISE THE PUMP IN LATE (JULY) 2020 TO SOLVE THE ISSUE BUT THE FAILURES KEEP OCCURRING. FOR THE 2021 MODEL YEAR, FCA & RAM HAVE CHANGED THE PUMP ENTIRELY AND REVERTED BACK TO USING AN OLDER, SAFER, MORE RELIABLE DESIGN. NO PUBLIC ANNOUNCEMENTS OF NEITHER THE PUMP REVISION IN 2020, NOR THE PUMP CHANGE IN 2021 HAVE BEEN MADE. THE ISSUE IS SO PREVALENT THAT THE REPLACEMENT PUMPS AND REPAIRS GENERALLY HAVE A 30-90 DAY WAIT PERIOD WHERE THE CUSTOMER IS WITHOUT THE PRIMARY VEHICLE. THIS PROBLEM IS A SUBSTANTIATED SAFETY RISK. ACCORDING TO A TEXAS JUDGE IN A BOSCH CP4.2 LAWSUIT, WHEN ANOTHER AUTOMAKER, GM TRIED TO DISMISS THE CASE SAYING THE PUMP FAILURE IS NOT A SAFETY ISSUE, THE COURT RESPONDED: \"THE WORST CASE SCENARIO OF A TRUCK SPONTANEOUSLY STALLING AT HIGH SPEEDS IS NOT A MERE INCONVENIENCE. NOR IS IT A MERE INCONVENIENCE TO SPEND BETWEEN $8,000 TO $20,000 ON REPAIRS TO MAKE THE TRUCKS FIT FOR THEIR ORDINARY PURPOSE. THE COURT REJECTS GM'S SUGGESTION THAT THE RISK OF SPONTANEOUS ENGINE FAILURE WHILE DRIVING IS NOT, AS A MATTER OF LAW, UNREASONABLY DANGEROUS, DEPRIVING THE VEHICLES OF FITNESS FOR THEIR PURPOSE OF TRANSPORTATION.\". TOYOTA AGREES: \"IF A VEHICLE STALL OCCURS WHILE DRIVING AT HIGHER SPEEDS, THIS COULD INCREASE THE RISK OF A CRASH\". FCA & RAM HAVE REMEDIED THE SITUATION FOR THE 2021 MODEL YEAR, HOWEVER THE 2019 AND 2020 OWNERS ARE STILL AT RISK. THE NHTSA NEEDS TO FORCE THE HAND OF FCA TO RECALL.","products":[{"type":"Vehicle","productYear":"2019","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11386009,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/22/2019","dateComplaintFiled":"01/01/2021","vin":"3C6UR5NL0KG","components":"FUEL/PROPULSION SYSTEM","summary":"THE 2019 TO 2020 MODEL YEAR RAM 2500 HEAVY DUTY EQUIPPED WITH A 6.7L CUMMINS DIESEL ENGINE HAS A MAJOR SAFETY ISSUE THAT COULD CAUSE A STALL AND INCREASE THE RISK OF A CRASH. THE BOSCH CP4.2 FUEL INJECTION PUMP HAS A VERY HIGH RATE OF SUDDEN FAILURE LEADING TO IMMEDIATE STOPPAGE ON THE ENGINE AND ENGINE BRAKING SYSTEM. THE PUMP DESTROYS ITSELF AND TAKES OUT THE REST OF THE ENTIRE FUEL SYSTEM LEADING TO REPAIRS IN THE $20,000 USD RANGE. FCA & RAM HAVE ATTEMPTED TO REVISE THE PUMP IN LATE (JULY) 2020 TO SOLVE THE ISSUE BUT THE FAILURES KEEP OCCURRING. FOR THE 2021 MODEL YEAR, FCA & RAM HAVE CHANGED THE PUMP ENTIRELY AND REVERTED BACK TO USING AN OLDER, SAFER, MORE RELIABLE DESIGN. NO PUBLIC ANNOUNCEMENTS OF NEITHER THE PUMP REVISION IN 2020, NOR THE PUMP CHANGE IN 2021 HAVE BEEN MADE. THE ISSUE IS SO PREVALENT THAT THE REPLACEMENT PUMPS AND REPAIRS GENERALLY HAVE A 30-90 DAY WAIT PERIOD WHERE THE CUSTOMER IS WITHOUT THE PRIMARY VEHICLE. THIS PROBLEM IS A SUBSTANTIATED SAFETY RISK. ACCORDING TO A TEXAS JUDGE IN A BOSCH CP4.2 LAWSUIT, WHEN ANOTHER AUTOMAKER, GM TRIED TO DISMISS THE CASE SAYING THE PUMP FAILURE IS NOT A SAFETY ISSUE, THE COURT RESPONDED: \"THE WORST CASE SCENARIO OF A TRUCK SPONTANEOUSLY STALLING AT HIGH SPEEDS IS NOT A MERE INCONVENIENCE. NOR IS IT A MERE INCONVENIENCE TO SPEND BETWEEN $8,000 TO $20,000 ON REPAIRS TO MAKE THE TRUCKS FIT FOR THEIR ORDINARY PURPOSE. THE COURT REJECTS GM'S SUGGESTION THAT THE RISK OF SPONTANEOUS ENGINE FAILURE WHILE DRIVING IS NOT, AS A MATTER OF LAW, UNREASONABLY DANGEROUS, DEPRIVING THE VEHICLES OF FITNESS FOR THEIR PURPOSE OF TRANSPORTATION.\". TOYOTA AGREES: \"IF A VEHICLE STALL OCCURS WHILE DRIVING AT HIGHER SPEEDS, THIS COULD INCREASE THE RISK OF A CRASH\". FCA & RAM HAVE REMEDIED THE SITUATION FOR THE 2021 MODEL YEAR, HOWEVER THE 2019 AND 2020 OWNERS ARE STILL AT RISK. THE NHTSA NEEDS TO FORCE THE HAND OF FCA TO RECALL.","products":[{"type":"Vehicle","productYear":"2019","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11384377,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/21/2020","dateComplaintFiled":"12/21/2020","vin":"3C6UR5NL0KG","components":"ENGINE,FUEL/PROPULSION SYSTEM","summary":"TRUCK MAKING TICKING NOISE FROM ENGINE FROM FUEL PRESSURE PUMP CP4?? MAKES NOISE AT IDLE AND WHEN IN MOTION SOMETIMES JERKS AND STALLS","products":[{"type":"Vehicle","productYear":"2019","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11384022,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/27/2002","dateComplaintFiled":"12/18/2020","vin":"3C6UR5JL8KG","components":"ENGINE","summary":"I JUST PURCHASED A USED 2019 RAM ON DAY TWO CHECK ENGINE LIGHT COMES ON LOSS OF POWER WHILE DRIVING AT HIGHWAY SPEED. DEALER IS TELLING ME IT IS CODEP0299 THEY CHECKED AND CLEARED CODE. NOW 12/18/ BACK WITH DEALER FOR SAME CODE P0299 AND LOSS OF POWER OR GOING 8NTO LIMP MODE.","products":[{"type":"Vehicle","productYear":"2019","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11383562,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/11/2020","dateComplaintFiled":"12/15/2020","vin":"3C6UR5CJ6KG","components":"ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM","summary":"TWO DIFFERENT TIMES WHILE DRIVING THE VEHICLE STALLED. BOTH TIMES IT WAS BROKEN WIRES TO THE FUEL PUMP. ONE HAD RUBBED ON SOMETHING CAUSING THE BREAK, NOT SURE WHY THE OTHER ONE BROKE. I WAS ON A HIGHWAY BOTH TIMES. FIRST TIME IT HAPPENED WAS AROUND 11/19/2020 THE. AGAIN ON 12/11/2020","products":[{"type":"Vehicle","productYear":"2019","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11372725,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/08/2020","dateComplaintFiled":"11/02/2020","vin":"3C6UR5CL5KG","components":"ENGINE","summary":"PULLEY ON THE ENGINE SQUEAKS AFTER COLD STARTS.","products":[{"type":"Vehicle","productYear":"2019","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11366840,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/28/2020","dateComplaintFiled":"10/28/2020","vin":"3C6UR5DL7KG","components":"ENGINE,FUEL/PROPULSION SYSTEM","summary":"TRUCK HAS CP4 FUEL INJECTOR PUMP. PUMP CAN FAIL WITHOUT WARNING. WHEN IT FAILS THE PUMP DISTROYS THE FUEL RAIL SYSTEM. TRUCK CAN THEN LEAVE THE OCCUPANTS IN A DANGEROUS SITUATION. WHEN PUMP SHUTS DOWN THE ENGINE YOU LOOSE STEERING AND BRAKES. YOU ALSO LOOSE THE EXHAUST BRAKE FEATURE. HAS NOT HAPPENED ON MY TRUCK. THESE PUMPS WILL FAIL AT SOME POINT.","products":[{"type":"Vehicle","productYear":"2019","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11365820,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"10/20/2020","dateComplaintFiled":"10/22/2020","vin":"3C6UR5CL1KG","components":"POWER TRAIN","summary":"THE TRUCK WAS PUT INTO PARK I OPENED THE DOOR AND ABOUT 5 SECONDS LATER IT STARTS ROLLING DOWN A SLIGHT INCLINE, THE DOOR HIT ME ,THE TRUCKS TIRES WERE SKIDING FOR ABOUT 25 FEET AND CAME TO A STOP. I CHECKED THE TRUCK AND IT WAS IN PARK, THE WAY I LEFT IT.","products":[{"type":"Vehicle","productYear":"2019","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11365300,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/05/2020","dateComplaintFiled":"10/20/2020","vin":"3C6UR5FL2KG","components":"FUEL/PROPULSION SYSTEM","summary":"FUEL PUMP HAS FAILED TWICE IN LESS THAN 6,000 MILES. THIS TRUCK WAS PURCHASED NEW. TRUCK WAS MOVING DOWN THE STREET AT NORMAL TOWN SPEEDS ( LESS THAN 40 MPH) STARTED SLOWING AND ENGINE QUIT. HAD TO HAVE THE TRUCK TOWED BOTH TIMES TO HOME THEN TOWED TO DEALER FOR REPAIR.","products":[{"type":"Vehicle","productYear":"2019","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11364087,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/18/2020","dateComplaintFiled":"10/13/2020","vin":"3C6UR5FL4KG","components":"STEERING,SUSPENSION,SERVICE BRAKES","summary":"POWER STEERING CONTINUES TO GO OUT, VIBRATION AND \"STICKING\" AS I PRESS THE BRAKE, AND CLUNKING IN THE SUSPENSION. DEALERSHIP CANNOT FIGURE IT OUT!!!!! VIBRATION OCCURS CONSTANTLY, MORE SO ON START UP. CLUNKING OCCURS WHEN GOING AROUND A TURN AT ANY MPH. I HAVE VIDEOS TO SHOW BOTH ISSUES!","products":[{"type":"Vehicle","productYear":"2019","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11363132,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/15/2020","dateComplaintFiled":"10/07/2020","vin":"3C6UR5NL0KG","components":"ENGINE,FUEL/PROPULSION SYSTEM","summary":"CP4 PUMP NOISE","products":[{"type":"Vehicle","productYear":"2019","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11361603,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/26/2020","dateComplaintFiled":"09/28/2020","vin":"3C6UR5FLXKG","components":"ENGINE,FUEL/PROPULSION SYSTEM","summary":"MY RAM 2500 WAS PICKED UP FROM RAM SERVICE CENTER SAT JULY 24TH, ON SUNDAY JULY 25TH THE ENGINE FAILED ON MY WIFE AND KIDS WHILE DRIVING DOWN A CURVED COUNTY ROAD. THE VEHICLE LOST POWER AND WOULD NOT RESTART. THE VEHICLE HAS BEEN IN THE SHOP SINCE JULY 25TF. THE VEHICLE ONLY HAD 6,200 MILES ON IT, AND WAS ONLY 6 MONTHS OLD.","products":[{"type":"Vehicle","productYear":"2019","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11353583,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/07/2020","dateComplaintFiled":"09/07/2020","vin":"3C6UR5FL4KG","components":"ELECTRICAL SYSTEM","summary":"STARTED MY TRUCK TODAY AND WITHIN A MINUTE OF DRIVING IT OUT MY DRIVEWAY I SMELLED SOMETHING BURNING AND SAW SMOKE. THE ELECTRICAL WIRING HARNESS UNDER THE FRONT DRIVERS SEAT WAS ON FIRE. HAD TO PUT THE FIRE OUT WITH A BOTTLE OF WATER. CALLING MY LOCAL RAM DEALERSHIP IN THE MORNING TO HAVE IT TOWED THERE.*DT*JB","products":[{"type":"Vehicle","productYear":"2019","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11351318,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/02/2019","dateComplaintFiled":"08/26/2020","vin":"3C6UR5MJ2KG","components":"STRUCTURE","summary":"HOOD VIBRATING & SHAKING @ HIGHWAY SPEEDS STOPPED TO CHECK LATCH . THE HOOD WAS LATCHED PROPERLY .","products":[{"type":"Vehicle","productYear":"2019","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11349164,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/21/2020","dateComplaintFiled":"08/14/2020","vin":"3C6UR5DJ3KG","components":"POWER TRAIN,ENGINE","summary":"I PURCHASED A 2019 RAM 2500 TRUCK, AND BEGAN HAVING ISSUE WITH THE TRUCK DROPPING INTO NEUTRAL AT JUST OVER 1000 MILES. I WENT TO THE DEALER AND THEY CHECKED CODES, BUT I DIDN'T MAKE SURE THEY DOCUMENTED IT. IT SEEMED TO ONLY HAPPEN WHEN GOING IN REVERSE AND TURNING, SO I CONTINUED TO DRIVE IT. THEN AT 6670 MILES IT HAPPENED WHILE DRIVING AND IN AN INTERSECTION. I HAD COME TO A STOP AT A LIGHT, THEN WHEN THE LIGHT TURNED GREEN I PROCEEDED TO TURN RIGHT. I GOT ABOUT 10 FEET INTO THE TURN AND THE TRUCK ACTED LIKE IT WENT INTO NEUTRAL. I WAS ABLE TO COAST TO THE SIDE OF THE ROAD AND THE MESSAGE THAT WAS ON THE DASH STATED SHIFT INTO PARK, THEN INTO DESIRED GEAR. I DID AND WAS ABLE TO DRIVE OFF THE ROAD AND INTO A PARKING SPOT OF A NEARBY BUSINESS. I BROUGHT THE TRUCK IN AND THEY OPENED A STAR CASE. EVENTUALLY THEY CHANGED THE TRANSMISSION VALVE BODY AND REPROGRAMMED SEVERAL THINGS. THEY TOLD ME THE PROBLEM WAS SOLVED. AT 9059 MILES IT HAPPENED AGAIN. THIS TIME I WAS BACKING INTO A DRIVEWAY SO I WAS ABLE TO PULL OUT MY PHONE AND TAKE A VIDEO OF THE FLASHING LIGHT OVER THE SHIFTER AND IN THE CLUSTER. THE FIRST INCIDENT HAPPENED ON 1/13/2020 WITH 1520 MILES ON VEHICLE. THE INCIDENT IN THE INTERSECTION HAPPENED ON 5/21/2020 WITH 6670 MILES ON THE ODOMETER. THE LAST INCIDENT HAPPENED ON 7/7/2020 WITH 9059 MILES ON THE ODOMETER.","products":[{"type":"Vehicle","productYear":"2019","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11343793,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/06/2020","dateComplaintFiled":"08/06/2020","vin":"3C6UR5SL4KG","components":"STEERING","summary":"I RECEIVED A \"IMPORTANT SAFETY RECALL\" (DRAG LINK) NOTICE (W49/NHTSA 20E-043) IN THE MAIL. I SCHEDULED FOR REPAIR 8/6/20. PER THE DEALERSHIP THERE ARE NO RECALLS ON THIS VEHICLE. NOW I'M A LITTLE CONCERNED ABOUT WHAT TO DO. I HAVE A 2018 RAM 3500 THAT HAD THIS SAME RECALL AND WAS REPAIRED BY WELDING A NUT ON THE DRAG LINK. I'M NOTIFYING MY INSURANCE UNDERWRITER JUST IN CASE AN ACCIDENT RELATED TO THIS OCCURS. WHAT AM I TO DO NOW ???, I'M NOT FEELING VERY SAFE FOR ME AND MY FAMILY AT THIS POINT. CAN I ASK RAM FOR A REFUND AND TO TAKE THIS TRUCK BACK OR AM I TO BE UNDER THE MENTAL STRESS OF WHEN IS THIS GOING TO CAUSE ME TO HAVE A WRECK AND MAYBE LOOSE MEMBERS OF MY FAMILY AND OR MY LIFE AND GOD FORBID SOME OTHER PERSONS LIFE. WHAT AM I TO DO ???. HELP ME PLEASE. THANK YOU","products":[{"type":"Vehicle","productYear":"2019","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11343218,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/20/2020","dateComplaintFiled":"08/04/2020","vin":"3C6UR5ML3KG","components":"VISIBILITY/WIPER","summary":"WHEN THE A/C IS ON IN ANY VENT MODE THE COOLED AIR ESCAPES THROUGH THE FRONT DEFROST AND CONDENSATES THE WINDSHIELD CONSTANTLY HAVING TO TURN ON THE WIPERS TO CLEAR THE WINDSHIELD.","products":[{"type":"Vehicle","productYear":"2019","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11341295,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/18/2020","dateComplaintFiled":"07/24/2020","vin":"3C6UR4CL9KG","components":"STRUCTURE,UNKNOWN OR OTHER","summary":"OUR TAILGATE HAS OPENED ON ITS OWN 4 TIMES WHILE WE WERE DRIVING SINCE WE HAVE OWNED THE VEHICLE. IT ALSO HAS SHOWN A NOTIFICATION ON THE DASH THAT THE TAILGATE IS OPEN, BUT WHEN CHECKED IT IS CLOSED. I HAVE A VIDEO OF THIS, BUT I DON'T KNOW IF I CAN UPLOAD IT. WE BOUGHT THE VEHICLE IN LATE 2019 AND THE FIRST EVENT WAS IN MARCH 2020, AND IT CAUSED SCRATCHES ON THE PLASTIC TOP PART OF THE TAILGATE, AS IT HIT THE TONGUE JACK OF OUR CAMPER. THE FIRST TIME, WE THOUGHT MAYBE WE HADN'T CLOSED IT HARD ENOUGH, SO WE HAVE ALWAYS MADE A POINT TO MAKE SURE IT WAS SHUT TIGHT. THE SECOND TIME WAS ON MARCH 14, 2020. THE THIRD TIME WAS JUNE 20, 2020 AND IT CAUSED DAMAGE TO OUR TAILGATE. WE WERE IN A PARKING LOT MAKING A TURN AND THE TAILGATE OPENED, HITTING THE PROPANE TANK OF OUR TOW BEHIND CAMPER. IT DENTED THE TAILGATE AND DAMAGED THE PROPANE TANK. I HAPPENED AGAIN ON JULY 18, 2020. IT OPENS ON ITS OWN, AND IT IS INTERMITTENT. I KNOW THAT IT HAPPENED ONCE WHEN WE WERE TURNING AND DRIVING UNDER 10 MPH, BECAUSE THAT IS WHEN/WHY THE BODY DAMAGE HAPPENED. THIS CREATES AN EXTREMELY UNSAFE CONDITION AS WELL BECAUSE SOMETHING COULD FALL FROM OUR TRUCK BED IF THE TAILGATE OPENS WHILE WE ARE DRIVING ON A HIGHWAY, POSSIBLY KILLING SOMEONE OR CAUSING AN ACCIDENT. WE HAVE REPORTED IT TO CHRYSLER TWICE (MOST RECENT CASE NUMBER 76765917). WE HAVE TAKEN IT IN TWICE TO THE DEALER AFTER IT HAPPENED (MOST RECENTLY ON 7/22/2020). AND THEY CANNOT REPLICATE IT SO NOTHING HAS BEEN DONE. CHRYSLER ADVISED ME TO CONTACT CORPORATE VIA LETTER.","products":[{"type":"Vehicle","productYear":"2019","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11341297,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/18/2020","dateComplaintFiled":"07/24/2020","vin":"3C6UR4CL9KG","components":"STRUCTURE","summary":"THIS IS MY SECOND SUBMITTED COMPLAINT ABOUT THE TAILGATE COMING OPEN WHILE DRIVING AND TOWING. HAVE MADE TWO COMPLAINTS TO CHRYSLER AND TAKEN TO DEALER. HOWEVER, NOTHING IS BEING DONE BECAUSE THEY DRIVE IT 10 MILES AND \"CAN NOT REPLICATE\". EVEN THOUGH THEY ACKNOWLEDGE EXTENSIVE RECALL HISTORY ON EARLIER MODELS FOR SAME PROBLEM. I HAVE NOW DAMAGED MY TRUCK WITH 5K MILES ON IT AND MY CAMPER WHEN IT CAME OPEN IN TOW.","products":[{"type":"Vehicle","productYear":"2019","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11341316,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/18/2020","dateComplaintFiled":"07/24/2020","vin":"3C6UR5GL7KG","components":"UNKNOWN OR OTHER","summary":"THE A/C IN THIS VEHICLE IS INADEQUATE AT BEST. IF THE VEHICLE IS SUN SOAKED ON A HOT DAY, THE A/C STRUGGLES TO COOL THE VEHICLE CABIN, EVEN AFTER 40+ MINUTE DRIVE. THE FAN STAYS ON HIGH AND NEVER GETS THE CABIN TO THE SET TEMPERATURE, OR EVEN CLOSE. ON THESE DAYS, I ROUTINELY SWEAT THROUGH MY SHIRT BEFORE THE CABIN GETS ANYWHERE CLOSE TO COOL, AND THIS IS UNACCEPTABLE ON AN 80K VEHICLE. THE A/C IN THIS VEHICLE IS MUCH WORSE THAN IN THE 2016 RAM I PREVIOUSLY HAD. THIS VEHICLE HAS THE DUAL ZONE CLIMATE CONTROL AND IS GENERALLY SET TO 62 OR 64*, WHICH IS NEVER MET. THE CENTER DRIVER'S SIDE VENT TEMP SETTLES RIGHT AT 55* WHERE THE PASSENGER SIDE WILL SETTLE ON 47*. WHY IS THERE SUCH A SIGNIFICANT DIFFERENCE BETWEEN VENT TEMPERATURE AND WHY DOESN'T IT GET TO THE LOW 40'S LIKE EVERY OTHER MODERN VEHICLE I HAVE BEEN IN? WITH THE POOR COOLING, THE FAN CONSTANTLY RUNS AT HIGH SPEEDS IN AN ATTEMPT TO KEEP UP WITH THE COOLING REQUIREMENT, AND IN RETURN CAUSES EXCESS DRIVER FATIGUE. IN ADDITION, THE VEHICLE IS RUN FOR LONGER PERIODS OF TIME IN AN ATTEMPT TO KEEP THE CABIN COOL, CONTRIBUTING TO POORER FUEL ECONOMY, MORE WEAR AND TEAR, AND INCREASED EMISSIONS. NONE OF THESE ARE GOOD. I ROUTINELY GO OUT OF MY WAY WHEN NEEDING TO TRANSPORT YOUNG KIDS THAT ARE STILL IN CAR SEATS. IF I AM NOT ABLE TO BE COMFORTABLE IN A REASONABLE TIME FRAME, I FEEL THERE IS AN INCREASED SAFETY RISK TO THEM SINCE THEY ARE IN LARGE BULKY CAR SEATS, IN A POORLY COOLING VEHICLE CAB. PLEASE LOOK INTO THE POOR PERFORMANCE OF THIS A/C SYSTEM. IT IS BY FAR THE WORST PERFORMING A/C SYSTEM OF ANY MODERN VEHICLE I HAVE BEEN IN. BASED ON THE RESEARCH I HAVE DONE, I AM NOT THE ONLY ONE WHO FEELS THE A/C IS EXTREMELY POOR. HOWEVER, OVER WINTER, THE HEATER HAS WORKED VERY WELL.","products":[{"type":"Vehicle","productYear":"2019","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11338863,"manufacturer":"Chrysler (FCA US, LLC)","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/24/2020","dateComplaintFiled":"07/12/2020","vin":"3C6UR5CJ3KG","components":"STRUCTURE,UNKNOWN OR OTHER","summary":"WELL DRIVING DOWN THE INNER STATE AT 65 MILES AN HOUR A FRAME SNAPPED AND THE DRIVE TRAIN AND AXEL FELL OUT TRUCK VEERED TO THE LEFT IN CONSEQUENTLY I HIT THE GUARD RAIL THIS HAPPENED AND A DRY FLAT STRAIGHT INTERSTATE I -20I MILE MARKER NUMBER 4 IN NORTH AUGUSTA SOUTH CAROLINA THE MECHANIC THAT TOWED THE TRUCK SAID THIS HAPPENED DUE TO A MANUFACTURER'S DEFECT THE TRUCK ONLY HAD 6000 MILES ON IT.*DT*JB*DT*DT*JB*DT*JB*DT THE CONSUMER STATED THAT THE VEHICLE IS UNDER INSPECTION BY THE MANUFACTURER. *AS*DT*DT*DT*DT *TR*AS*DT*DT*DT *TR*DT THE CONSUMER PROVIDED PHOTOS. *TR*DT *TR*DT","products":[{"type":"Vehicle","productYear":"2019","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11338568,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/13/2020","dateComplaintFiled":"07/10/2020","vin":"3C6UR5GL7KG","components":"SUSPENSION","summary":"I HAVE THE FACTORY REAR AIR SUSPENSION, AND FOR THE MOST PART, IT WORKS VERY WELL. THERE ARE A COUPE OF SERIOUS SAFETY ISSUES THAT I BELIEVE COULD EASILY BE RESOLVED WITH A LITTLE PROGRAMMING. WITH THE FACTORY AIR SUSPENSION, IT AUTO-LEVELS. THIS MEANS YOU CAN NO LONGER USE HOW MUCH THE TRUCK SUSPENSION SQUATS TO GAUGE THE LOAD THAT THE TRUCK IS CARRYING. IT IS IMPORTANT TO BE ABLE TO GAUGE THE AMOUNT OF WEIGHT THE TRUCK IS CARRYING, ESPECIALLY WHEN LOADING A TRAILER (SUCH AS A PIECE OF EQUIPMENT ON THE TRAILER), SO THAT THE COMBINATION CAN BE SAFELY DRIVEN AND HANDLE WELL. THE ONLY INDICATION OF THE WEIGHT IS WHEN THE TRUCK REPORTS \"AIR SUSPENSION DISABLE DUE TO PAYLOAD\". THIS ISSUE COULD BE EASILY SOLVED WITH A LITTLE PROGRAMMING TO SHOW THE DRIVER THE PRESSURE IN THE REAR AIR BAGS ON THE UCONNECT/STEERING WHEEL DISPLAY. THE OTHER ISSUES COMES FROM WHEN THE \"AIR SUSPENSION DISABLE DUE TO PAYLOAD\" MESSAGE HAS BEEN ACTIVATED. ONCE ACTIVATED, THE ONLY WAY TO RESTORE THE AIR SUSPENSION FUNCTION IS TO DRIVE AT OR ABOVE 14MPH. THIS SHOULD BE ABLE TO BE RESET BY THE DRIVER, AND WITH THE VEHICLE STATIONARY. IF YOU TRY TO UNHOOK A TRAILER THAT HAS SET THIS MESSAGE, EVEN AFTER THE LOAD HAS BEEN REMOVED, YOU HAVE TO JACK THE TRAILER EXCESSIVELY HIGH AS THE AIR SUSPENSION DOES NOT AUTO-LEVEL AND WILL KEEP RAISING UNTIL THE AIR BAG TRAVEL MAXES OUT. ONCE DRIVING THE VEHICLE TO RESET THE SUSPENSION AND TRYING TO RE-HOOK THE TRAILER, YOU RUN OUT OF JACK BEFORE THE TRAILER SITS ON THE TRUCK BALL AT IT'S NORMAL AUTO-LEVEL RIDE HEIGHT. THIS CAUSES A NUMBER OF SAFETY ISSUES WHEN TRYING TO RE-HITCH. PLEASE LOOK INTO THESE SAFETY ISSUES WITH THE AUTO-LEVEL SUSPENSION OF THE RAM, AS I BELIEVE BOTH ARE EASILY SOLVABLE WITH NOTHING MORE THAN A SOFTWARE UPDATE. I HAVE HAD THIS HAPPEN SEVERAL TIMES, AND IT'S TROUBLING THAT IT CANNOT BE RESET WITH THE TRUCK STATIONARY.","products":[{"type":"Vehicle","productYear":"2019","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11330343,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/04/2019","dateComplaintFiled":"06/23/2020","vin":"3C6UR5DJXKG","components":"POWER TRAIN","summary":"HAVING VIBRATION ISSUES IN REAR END NOT CAUSED BY TIRE BALANCE(3 NEW SETS OF 4 TIRES IN UNDER 5000 MILES). NOTICED U-JOINTS HAVE NO VISIBLE MEANS OF HOLDING THEM IN PLACE. WAS TOLD THEY ARE HELD BY INJECTED PLASTIC ALTHOUGH THEY HAVE GROOVES FOR SNAP RINGS TO HOLD THEM IN PLACE. APPEARS ONE OF U-JOINT CAPS HAS MOVED SLIGHTLY OUT CAUSING VIBRATIONS AT HIGHER SPEEDS. UPON EXAMINING SEVERAL 2020 THREE QUARTER TON PICKUPS, RAM IS THE ONLY ONE NOT USING SNAP RINGS TO HOLD U-JOINTS IN PLACE. THIS IS NOT A SAFE WAY TO BE HOLDING A CRITICAL DRIVE TRAIN COMPONENT IN PLACE. THIS VIBRATION HAPPENS AT 45 MPH AND HIGHER ON DIFFERENT TYPES OF PAVEMENT...THIS IS SOMETHING OTHER THAN YOUR EMPTY PICKUP ROUGH RIDE. IT SOMETIMES WILL GO AWAY WHEN I HIT THE ACCELERATOR OR SLOW TO UNDER 45MPH. 4 PICS INCLUDED SHOW CAP 1 MOVED OUT SLIGHTLY SO SNAP RING CAN'T BE INSTALLED COMPARED TO OTHER 3(THIS IS MORE THAN LIKELY THE PROBLEM). PIC 5 SHOWS DEALER SAYING NOTHING IS WRONG EVEN THOUGH YOU CAN SEE CLEARLY CAP HAS MOVED OUT OF PLACE IN ONLY 5200 MILES. HAVE MORE PICTURES SHOWING THIS CAP LEAKING GREASE TOO. DEALER SAID UNABLE TO DUPLICATE IN 4 MILES OF DRIVING. THAT'S NOT ENOUGH AND MORE THAN LIKELY NOT ON HIGHWAY AT SPEED LONG ENOUGH TO MAKE THIS VIBRATION HAPPEN. THAT CAP MOVED OUT LIKE IT HAS WILL CAUSE VIBRATIONS AS THE DRIVE SHAFT IS SPINNING CLOSE TO 250MPH OR MORE WHILE DRIVING AT 70MPH. *TR","products":[{"type":"Vehicle","productYear":"2019","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11330127,"manufacturer":"Chrysler (FCA US, LLC)","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/21/2020","dateComplaintFiled":"06/22/2020","vin":"3C6UR4CL9KG","components":"STRUCTURE","summary":"TRUCK HAS 5000 MILES ON IT. TWICE NOW THE TAILGATE HAS COME OPEN WHILE TRAVELING. YESTERDAY 6/22/20, I GOT HOME FROM TRAVEL TOWING CAMPER, AND UNLOADED BACK OF TRUCK. CLOSED TAILGATE AND DOUBLE CHECKED IT TO MAKE SURE IT WAS CLOSED, DO THIS NOW AFTER FIRST TIME. TOWED CAMPER TO STORAGE AND WHILE MAKING TURN IN STORAGE AREA TAILGATE HAD OPENED ON TRIP AND HIT CAMPER CAUSING DAMAGE TO TAILGATE AND CAMPER. *TR","products":[{"type":"Vehicle","productYear":"2019","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11329990,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/22/2020","dateComplaintFiled":"06/22/2020","vin":"3C6UR5NL1KG","components":"SERVICE BRAKES","summary":"LEFT SIDE FRONT BRAKE FELL OFF WHEN I STOPPED TO PARK. FRONT SIDE PAD. LIKE IT WAS EJECTED. *TR","products":[{"type":"Vehicle","productYear":"2019","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11329992,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/20/2020","dateComplaintFiled":"06/22/2020","vin":"3C6UR5SJ2KG","components":"VEHICLE SPEED CONTROL,UNKNOWN OR OTHER","summary":"BOTH CRUISE CONTROL AND ADAPTIVE CRUISE CONTROL FAIL TO MAINTAIN A CONSTANT SPEED OVER FLAT/LEVEL ROADWAYS. WHEN CRUISE CONTROL OR ADAPTIVE CRUISE CONTROL ARE ENGAGED THE VEHICLE CONSTANTLY DECELERATES AND ACCELERATES TO MAINTAIN SPEED. VEHICLE HVAC SYSTEM IS INADEQUATE, BLOWS COOL, NOT COLD, BLOWS COOLER FROM PASSENGER SIDE VENT IMPACTING OPERATOR COMFORT AND INCREASING FATIGUE. ADDITIONALLY, IT BLOWS COOL AIR THROUGH THE DEFROST PANEL WHEN IT IS NOT NEEDED CAUSING THE WINDSHIELD TO FOG UP. *TR","products":[{"type":"Vehicle","productYear":"2019","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11329637,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/29/2020","dateComplaintFiled":"06/18/2020","vin":"3C6UR5MLXKG","components":"ENGINE","summary":"THIS SAFETY RECALL OCCURRED IN JANUARY 2020 AND I RECEIVED NOTICE FROM DODGE RAM (CHRYSLER). I HAVE CALLED DEALERS IN ST GEORGE AND LAS VEGAS WHO HAVE TOLD ME THE SAME: THEY ONLY GET A FEW PARTS PER WEEK OR TWO TO FIX THE PROBLEM AND PLACED ME ON THE DEALERS \"WAITING LIST.\" I HAVE BEEN ON THE WAITING LIST FOR FOUR MONTHS! THIS IS A SAFETY WARNING REGARDING POSSIBLE FIRE ON MY NEW VEHICLE. FURTHER INQUIRY BY MYSELF HAS REVEALED THE FOLLOWING: 1. CHRYSLER DODGE RAM IS NOT PRODUCING ADEQUATE NUMBERS OF THE SIMPLE PART THEREBY JEOPARDIZING SAFETY OF PURCHASERS AND THEIR FAMILY/FRIENDS. 2. THE FEW PARTS THAT CHRYSLER DODGE DOES PRODUCE GOES TO VEHICLES ON THE LOT SO THAT THEY CAN SELL THESE VEHICLES ASAP. THIS SHOWS NO REGARD FOR THE SAFETY OF PRIOR PURCHASERS. TO THINK THAT CHRYSLER DODGE CANNOT ORDER / PRODUCE THE PART IN MASS QUANTITIES WHEN THEY KNEW THE RECALL WAS COMING IS NONSENSE. BY THE WAY, THIS IS IN REGARDS TO THE W03 2019-2020 SAFETY RECALL. *TR","products":[{"type":"Vehicle","productYear":"2019","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11329292,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/14/2020","dateComplaintFiled":"06/17/2020","vin":"3C6UR5CJ4KG","components":"ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM","summary":"WHILE DRIVING IN A 40MPH ZONE, THE ELECTRONIC THROTTLE CONTROL (ETC)LIGHT CAME ON AND THE TRUCK ACCELERATED UNCONTROLLABLY. AFTER BRAKING AND GETTING THE VEHICLE STOPPED, IT WAS SHUT OFF AND RESTARTED. THE ETC LIGHT WENT OUT BUT THE CHECK ENGINE LIGHT CAME ON. MADE AN APPOINTMENT WITH THE DEALER THE NEXT DAY AND WHILE EN ROUTE TO THE DEALER, THE ETC LIGHT CAME ON, THIS TIME RESULTING IN A POWER LOSS. IT HAPPENED WHILE ENTERING A HIGHWAY RAMP, AND COULD ONLY GET THE VEHICLE SPEED GRADUALLY UP TO 40. DEALER ATTEMPTED TO CLEAR CODES AND REPAIR, BUT KEPT VEHICLE OVERNIGHT FOR A TEST DRIVE. DURING THE DEALER TEST DRIVE, THE ETC LIGHT CAME ON AND THE PROBLEM OCCURRED AGAIN. SO FAR THERE HASN'T BEEN A RESOLUTION, BUT THE VEHICLE IS UNSAFE TO DRIVE. IT IS A BRAND NEW 2019, WITH ONLY APPROXIMATELY 400 MILES ON IT, OWNED LESS THAN A WEEK. *TR","products":[{"type":"Vehicle","productYear":"2019","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11326495,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":true,"numberOfInjuries":2,"numberOfDeaths":0,"dateOfIncident":"05/01/2020","dateComplaintFiled":"05/29/2020","vin":"3C6UR5HL2KG","components":"POWER TRAIN,ENGINE","summary":"TL* THE CONTACT OWNED A 2019 DODGE RAM 2500. THE CONTACT STATED THAT WHILE DRIVING SMOKE SUDDENLY CAME FROM UNDER THE HOOD AND THE VEHICLE IMMEDIATELY STOPPED ACCELERATING. THE CONTACT WAS ABLE TO EXTINGUISH THE FIRE WITH A FIRE EXTINGUISHER AND WATER. THE CONTACT STATED THAT HER AND HER SPOUSE WAS BURNT ON THEIR HANDS AND LATER SEEKED MEDICAL ATTENTION FOR SMOKE INHALATION. THE FIRE DEPARTMENT ALONG WITH THE POLICE DEPARTMENT CONTACTED HOWEVER, THE FIRE WAS ALREADY EXTINGUISHED BY TIME THEY REACHED THE SCENE. THE CONTACT DOES NOT KNOW IF A POLICE OR FIRE REPORT WAS FILED. THE CONTACT STATED THAT THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND SHE RECEIVED AN EMAIL STATING THAT THE MANUFACTURER WOULD BUYBACK THE VEHICLE. HOWEVER, THE MANUFACTURER HAS BEEN UNRESPONSIVE TO THE CONTACT'S ATTEMPTS TO PROCESS THE BUYBACK PROGRAM. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 20V043000 (POWER TRAIN). THE CONTACT STATED THAT THE INSURANCE COMPANY WILL NOT PAY THE CLAIM AS A RESULT OF THE RECALL AND THE BUYBACK OFFER. THE DEALER MOUNTAIN HOME AUTO RANCH (2800 AMERICAN LEGION BLVD, MOUNTAIN HOME, ID 83647 888-229-6919) WAS MADE AWARE OF THE FAILURE HOWEVER, THE FAILURE WAS NOT DIAGNOSED. THE DEALER ASSISTED THE CONTACT IN GETTING A CLAIM NUMBER FROM THE MANUFACTURER. THE FAILURE MILEAGE WAS 21,000.","products":[{"type":"Vehicle","productYear":"2019","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11325000,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/22/2020","dateComplaintFiled":"05/18/2020","vin":"3C6TR5EJ6KG","components":"STRUCTURE","summary":"RAMBOX LID APPLIQUES KEEP DE-LAMINATING, EVEN AFTER NEW TAPE AND ADHESIVE PROMOTER IS APPLIED BY DEALER, PER RECALL. 4TH TIME AT THE DEALER FOR THIS ISSUE. THE FOAM TAPE IS NOT ADHERING DUE TO THE CURVE OF THE PANEL. *TR","products":[{"type":"Vehicle","productYear":"2019","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11324028,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/08/2020","dateComplaintFiled":"05/10/2020","vin":"3C6UR5CJ8KG","components":"POWER TRAIN","summary":"MULTIPLE FAILURES OF THE TRANSMISSION TO ENGAGE, USUALLY ON A SLOPE SUCH AS A BOAT RAMP. SEE ATTACHED FILE FOR DETAILS. *TR","products":[{"type":"Vehicle","productYear":"2019","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11323500,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/06/2020","dateComplaintFiled":"05/06/2020","vin":"3C6UR5FJ0KG","components":"EXTERIOR LIGHTING","summary":"THIS VEHICLE IS EQUIPPED WITH LED HEADLIGHTS AND FOG LIGHTS. UNDER WINTER DRIVING CONDITIONS (SNOW OR FREEZING RAIN) ICE WILL ACCUMULATE ON THE LENSES OF THESE LIGHTS AND VISIBILITY IS GREATLY REDUCED TO VERY UNSAFE LEVELS. THIS IS SOMETHING I HAVE NEVER EXPERIENCED BEFORE ON ANY VEHICLE I OPERATED IN SIMILAR CONDITIONS, USUALLY THE HEADLIGHTS PRODUCE ENOUGH HEAT TO KEEP THE LENSES MELTED AND VISIBILITY IS NOT EFFECTED. I NOTIFIED RAM MUTABLE ABOUT THIS BUT THEY HAVE REFUSED TO OFFERED ANY SORT OF FIX. I FEEL THIS IS A DESIGN FLAW AND THE MANUFACTURER DID NOT TAKE INTO ACCOUNT THESE CONDITIONS WHICH ARE NOT UNCOMMON IN THE CLIMATES THESE VEHICLES ARE SOLD. I FEEL THIS NEEDS TO BE ADDRESSED BY THE MANUFACTURER AND A FIX NEEDS BE MADE AVAILABLE TO ALL VEHICLES WITH THESE SAME LIGHTS. I AM NO EXPERT BUT KNOW THIS COULD BE EASILY ADDRESSED BY ADDING A HEATING ELEMENT TO THE LENSES. THIS VEHICLE, AS WELL AS ALL OTHERS WITH THESE SAME HEADLIGHTS ARE EXTREMELY UNSAFE TO DRIVE IN THE WINTER WITH THIS FLAW. *TR","products":[{"type":"Vehicle","productYear":"2019","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11322026,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/20/2020","dateComplaintFiled":"04/23/2020","vin":"3C6UR5FJ8KG","components":"POWER TRAIN","summary":"TRANSMISSION INTERMITTENTLY DROPS OUT OF GEAR. MOST OF THE TIME THIS IS WHEN IN REVERSE AND MOVING BACKWARDS. ALL OF A SUDDEN YOU REALIZE YOU ARE NO LONGER MOVING BACKWARDS AND IN SOME CASES ROLLING FORWARD. ON ONE OCCASION IS HAS POPPED OUT OF GEAR AND STOPPED MOVING FORWARD LEAVING ME HALF OUT OF A PARALLEL PARKED SPACE WITH ONCOMING TRAFFIC. THESE INCIDENTS OCCUR APPROXIMATELY ONCE A MONTH. IN EVERY CASE ON FAILURE WHEN YOU LOOK AT THE GEAR SELECTOR IT HAS A FLASHING LIGHT.","products":[{"type":"Vehicle","productYear":"2019","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11320832,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/27/2019","dateComplaintFiled":"04/11/2020","vin":"3C6UR5NL0KG","components":"UNKNOWN OR OTHER","summary":"GOING OVER BUMPS ON ROAD AROUND 25-40 MPH SOMETHING IN BACK. SOUNDS LIKE IT'S COMING FROM REAR SEATS MAKING A BANGING NOISE. SOME BELIEVE IT'S THE CAB MOUNTS. TOO SHORT OR SHORT BOLT OR SOMETHING.","products":[{"type":"Vehicle","productYear":"2019","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11320833,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/29/2019","dateComplaintFiled":"04/11/2020","vin":"3C6UR5NL0KG","components":"STRUCTURE","summary":"FRONT CAB IS NOT ALIGNED STRAIGHT WITH BED.. LOOKS LIKE CAB OR BED IS SHIFTED. *TR","products":[{"type":"Vehicle","productYear":"2019","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11320837,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/08/2020","dateComplaintFiled":"04/11/2020","vin":"3C6UR5NL0KG","components":"ENGINE","summary":"2 DIFFERENT NOISES CLICKING NOISE FROM FRONT OF ENGINE COULD BE FAN CLUTCH OR A PULLEY AND TICKING NOISE COULD BE CP4 PUMP?? *TR","products":[{"type":"Vehicle","productYear":"2019","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11320838,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/19/2020","dateComplaintFiled":"04/11/2020","vin":"3C6UR5NL0KG","components":"STRUCTURE","summary":"HOOD VIBRATES AND LIFTS LIKE IT'S GOING TO COME OFF","products":[{"type":"Vehicle","productYear":"2019","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11320763,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/14/2019","dateComplaintFiled":"04/10/2020","vin":"3C6TRVDG8KE","components":"POWER TRAIN","summary":"TL* THE CONTACT OWNS A 2019 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V036000 (POWER TRAIN). THE CONTACT STATED WHILE DRIVING AT AN UNKNOWN SPEED THE TRANSMISSION FAILED WITHOUT WARNING. THE VEHICLE WAS TOWED TO JOHN ELWAY'S CLAREMONT CHRYSLER DODGE JEEP RAM (620 AUTO CENTER DR, CLAREMONT, CA 91711) WHERE THE VEHICLE WAS DIAGNOSED WITH TRANSMISSION FAILURE. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 4,048. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.","products":[{"type":"Vehicle","productYear":"2019","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11320317,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/22/2020","dateComplaintFiled":"04/06/2020","vin":"3C6UR5DL4KG","components":"POWER TRAIN","summary":"TL* THE CONTACT OWNS A 2019 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V043000 (POWER TRAIN) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT LARRY H. MILLER DODGE RAM TUCSON (4220 E 22ND ST, TUCSON, AZ 85711), EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.","products":[{"type":"Vehicle","productYear":"2019","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11319441,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/13/2020","dateComplaintFiled":"03/27/2020","vin":"3C6UR5FL0KG","components":"POWER TRAIN","summary":"TL* THE CONTACT OWNS A 2019 RAM 2500. THE CONTACT RECEIVED RECALL NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V043000 (POWER TRAIN) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. LITHIA CHRYSLER JEEP RAM LOCATED AT (10701 NEWPORT HWY, SPOKANE, WA 99218), CONFIRMED PARTS WERE NOT AVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.","products":[{"type":"Vehicle","productYear":"2019","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11318550,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2019","dateComplaintFiled":"03/18/2020","vin":"3C6UR5SJ2KG","components":"UNKNOWN OR OTHER","summary":"AC IS INADEQUATE, BLOWS COOL AND NOT COLD","products":[{"type":"Vehicle","productYear":"2019","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11318380,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2020","dateComplaintFiled":"03/17/2020","vin":"3C6UR5CL8KG","components":"POWER TRAIN","summary":"TL* THE CONTACT OWNS A 2019 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V043000 (POWER TRAIN) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CONTACTED HEMET CHRYSLER DODGE JEEP RAM LOCATED AT (425 MOTOR WAY, HEMET, CA 92545) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.","products":[{"type":"Vehicle","productYear":"2019","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11318280,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/16/2020","dateComplaintFiled":"03/16/2020","vin":"3C6UR5FLXKG","components":"POWER TRAIN","summary":"I RECEIVED A SAFETY RECALL NOTICE FOR MY TRANSMISSION. I CALLED THE DEALER AND THEY CANNOT GET ME IN FOR SIX MONTHS. THIS IS A LARGE DEALER, RAM OF THE WEST IN LANCASTER, CA. A SAFETY ISSUE SHOULD NOT BE DELAYED FOR HALF A YEAR!","products":[{"type":"Vehicle","productYear":"2019","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11317841,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/13/2020","dateComplaintFiled":"03/13/2020","vin":"3C6UR5PL4KG","components":"POWER TRAIN","summary":"TL* THE CONTACT OWNS A 2019 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V043000 (POWER TRAIN) HOWEVER, THE PARTS TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AUTONATION CHRYSLER DODGE JEEP RAM NORTH FORT WORTH LOCATED AT (11200 N FWY, FORT WORTH, TX 76177, (817) 642-7894), WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.","products":[{"type":"Vehicle","productYear":"2019","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11315868,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/04/2020","dateComplaintFiled":"03/03/2020","vin":"3C6TR5EJ8KG","components":"STRUCTURE","summary":"THE HOOD OF THE VEHICLE MOVES AROUND SUBSTANTIALLY IN TURBULENT AIR ON THE HIGHWAY. IT LOOKS LIKE IT IS COMING LOOSE, BUT IT ISN'T. FOR INSTANCE FOLLOWING A SEMI, OR IN WINDY CONDITIONS. THE DATE ON THIS FORM IS RANDOM BECAUSE IT HAPPENS ALL THE TIME.","products":[{"type":"Vehicle","productYear":"2019","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11315705,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/03/2020","dateComplaintFiled":"03/02/2020","vin":"3C6UR5DJ2KG","components":"STRUCTURE","summary":"TL* THE CONTACT OWNS A 2019 RAM 2500. THE CONTACT STATED WHILE DRIVING AT UNDISCLOSED SPEEDS AND COMING TO A STOP, THE REAR TAILGATE OPENED INDEPENDENTLY WITHOUT WARNING. THE CONTACT EXITED THE VEHICLE AND CLOSED THE TAILGATE. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TAILGATE WAS OUT OF ALIGNMENT BUT, REFUSED TO PROVIDE THE REPAIR BECAUSE THE VEHICLE WAS NOT PURCHASED FROM THE DEALER. THE CONTACT STATED THAT THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 43,036.","products":[{"type":"Vehicle","productYear":"2019","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11315605,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2020","dateComplaintFiled":"03/02/2020","vin":"3C6UR5FL8KG","components":"ELECTRICAL SYSTEM,SEATS,UNKNOWN OR OTHER","summary":"WHILE IN MOTION ON HIGHWAYS AND CITY STREETS, THE UCONNECT 4C NAV SYSTEM WILL FREEZE, REBOOT OR MALFUNCTION PREVENTING CONTROL OF THE STEREO VOLUME (CANNOT TURN DOWN OR OFF), PREVENT MANAGEMENT OF TOWING SETTINGS, DISABLES CONTROLS FOR SEAT AND STEERING WHEEL HEATING (CANNOT TURN OFF OR CHANGE PREFERENCES), OBSTRUCTS BLUETOOTH CALL MANAGEMENT, DISRUPTS VEHICLE NAVIGATION SYSTEMS AND BLOCKS CLIMATE CONTROL MANAGEMENT. IT ALSO VISUALLY DISTRACTS THE DRIVER BY REPEATED FLASHING A LARGE SCREEN ON AND OFF WITH NO ABILITY TO TURN OFF OR DISABLE IT AND CREATES AN INHOSPITABLE ENVIRONMENT FOR SAFE DRIVING. HERE IS A VIDEO THAT SHOWS THIS BEHAVIOR: HTTPS://WWW.DROPBOX.COM/S/MQLIWEXMQQMCSVF/IMG_4208.MOV?DL=0","products":[{"type":"Vehicle","productYear":"2019","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11309551,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/14/2020","dateComplaintFiled":"02/16/2020","vin":"3C6UR4DL9KG","components":"STEERING","summary":"EXITED FREEWAY ON OFFRAMP, CAME TO AN INTERSECTION WAITING TO TURN RIGHT. WHEN I STARTED RIGHT TURN, I NOTICED THAT THE STEERING RADIUS APPEARED TO BE BLOCKED OR SIGNIFICANTLY DIMINISHED AS I COULDN'T ADEQUATELY TURN RIGHT, AND WAS LEANING HARD ON THE WHEEL, SO THE TURN WAS TOO WIDE GIVEN THE LOSS OF STEERING TO THE RIGHT. THE STEERING RETURNED TO NORMAL OPERATION AFTER THE VEHICLE CONTINUED STRAIGHT.","products":[{"type":"Vehicle","productYear":"2019","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11307498,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/05/2020","dateComplaintFiled":"02/06/2020","vin":"3C6UR5CL0KG","components":"POWER TRAIN","summary":"TL* THE CONTACT OWNS A 2019 RAM 2500. THE CONTACT STATED WHILE DRIVING 45 MPH, THE VEHICLE WAS SHIFTED INTO 4 WHEEL DRIVE AND VIBRATED EXCESSIVELY. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 20V043000 (POWER TRAIN). THE MANUFACTURER WAS NOT CONTACTED NOR INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.","products":[{"type":"Vehicle","productYear":"2019","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11307226,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/20/2020","dateComplaintFiled":"02/05/2020","vin":"3C6UR5TJXKG","components":"STEERING,ELECTRICAL SYSTEM","summary":"TL* THE CONTACT OWNS A 2019 RAM 2500. THE CONTACT STATED THAT WHILE ATTEMPTING TO REVERSE INTO THE GARAGE, THE GEAR SHIFTER WAS PLACED IN REVERSE, THE STEERING WAS TURNED TO THE EXTREME RIGHT, AND THE ENGINE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE WAS MORE PREVALENT WHEN THE STEERING WHEEL WAS TURNED CLOCKWISE TO THE EXTREME RIGHT AND THE VEHICLE WAS IN REVERSE. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED. NEW HOLLAND CHRYSLER DODGE JEEP RAM LOCATED AT 508 W MAIN ST, NEW HOLLAND, PA 17557, (717)354-4901, WAS CONTACTED AND INFORMED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 4,730.","products":[{"type":"Vehicle","productYear":"2019","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11301631,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/13/2020","dateComplaintFiled":"01/24/2020","vin":"3C6TR5EJ9KG","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"UCONNECT 12\" SCREEN REPEATEDLY RESTARTS WITHOUT NOTICE. VEHICLE NAVIGATION, CLIMATE CONTROL. BACKUP CAMERA, 360 DEGREE CAMERA, BLUETOOTH PHONE AND SEAT CONTROLS ARE ALL TIED INTO THE UCONNECT SYSTEM.","products":[{"type":"Vehicle","productYear":"2019","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11300758,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/17/2020","dateComplaintFiled":"01/21/2020","vin":"3C6UR5LL7KG","components":"ELECTRICAL SYSTEM","summary":"COMPLETE RESET AND CODING OF ALL FUNCTIONS GOVERNED BY THE COMPUTER SYSTEM AND THEN A COMPLETE SHUTDOWN WHILE DRIVING AT OVER 70MPH. ALL SYSTEMS WERE INDICATED TO NEED SERVICE. THIS HAPPENED TWICE ON THE 17TH AND HAS HAPPENED ONCE PREVIOUSLY.","products":[{"type":"Vehicle","productYear":"2019","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11299406,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/19/2019","dateComplaintFiled":"01/14/2020","vin":"3C6UR5DJ7KG","components":"STRUCTURE","summary":"BODY MOUNTS KEEP GOING BAD. STARTED MAKING FAINT NOISES AT 2000 MILES AND COULDNT DIAGNOSE. 8000 MILES WAS DETERMINED IT WAS THE BODY MOUNTS AND HAD TO REPLACE WILL ALL UPDATED MOUNTS. 9000 MILES NOISE AND CLUNKS FROM BODY MOUNTS ARE BACK.","products":[{"type":"Vehicle","productYear":"2019","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11288639,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/05/2019","dateComplaintFiled":"12/12/2019","vin":"3C6UR5CJ2KG","components":"ELECTRICAL SYSTEM","summary":"VEHICLE HAS PUSH BUTTON START. I START THE VEHICLE AND LEAVE RUNNING IN THE MORNING TO DEFROST. WHEN I WENT BACK TO THE VEHICLE I UNLOCKED IT WITH THE FOB WHILE I WAS WALKING THRU THE GARAGE. STOPPED IN THE GARAGE TO PICK SOMETHING UP AND ACCIDENTALLY DROPPED THE FOB. GOT IN THE VEHICLE AND DROVE OFF. WHY DOES THE VEHICLE ALLOW ME TO PUT IT IN GEAR WITHOUT THE FOB. IF I HAD HAD REMOTE START AND HAD STARTED IT WITH REMOTE START THE VEHICLE WOULD HAVE STOPPED RUNNING AND WOULD NOT HAVE GONE INTO DRIVE WITHOUT HAVING THE KEY FOB IN THE VEHICLE. I EXPECTED IT TO WORK THIS WAY WHEN I MANUALLY STARTED IT. WHY DOES IT NOT. THIS IS A SAFETY ISSUE AND COULD BE FIXED WITH A SOFTWARE UPGRADE BEFORE SOMEONE GETS HURT. THE TECHNOLOGY SHOULD BE MADE AS SAFE AS POSSIBLE AND IN THIS CASE COULD EASILY BE MADE SAFER. (THE VEHICLE WAS RUNNING IN MY DRIVEWAY AND I WAS ON THE HIGHWAY AT 70 MPH WHEN I REALIZED I DID NOT HAVE THE FOB).","products":[{"type":"Vehicle","productYear":"2019","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11286992,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/03/2019","dateComplaintFiled":"12/04/2019","vin":"3C6UR5FL4KG","components":"ELECTRICAL SYSTEM","summary":"WHILE INSTALLING SIDE STEPS FOUND AN UNPROTECTED WIRING HARNESS UNDER THE TRUCK, JUST BEHIND THE LEFT FRONT WHEEL. AFTER LOOKING CLOSER AT THE WIRES FOUND A WIRE WITH NICKED INSULATION, CONDUCTOR WAS SHOWING. DIDN'T CAUSE A PROBLEM, YET, HOWEVER HAVING A BUNDLE OF UNPROTECTED WIRING IN THIS LOCATION CREATES THE POTENTIAL TO DISABLE THE VEHICLE IF TIRE KICKED SOMETHING UP FROM ROAD AND SEVERED THE WIRES. I DIDN'T REPORT THIS TO DEALER, I TAPED THE WIRES TO PROTECT THEM FROM FURTHER DAMAGE.","products":[{"type":"Vehicle","productYear":"2019","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11256465,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/20/2019","dateComplaintFiled":"09/18/2019","vin":"3C6UR5CJ7KG","components":"ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,SERVICE BRAKES,ENGINE","summary":"TL* THE CONTACT OWNS A 2019 RAM 2500. WHILE DRIVING 65 MPH, THE RPMS INCREASED AND THE ENGINE REVVED. THE CONTACT RELEASED THE ACCELERATOR PEDAL AND MANUALLY SHIFTED THE GEARS IN ORDER TO RETURN TO THE CORRECT READING. IN ADDITION, THE COMPUTER SYSTEM THAT CONTROLLED THE RADIO AND CAMERA WOULD GLITCH AND HESITATED TO CHANGE VIEWS. ALSO, WHILE DRIVING APPROXIMATELY 40 MPH IN AN INTERSECTION, THE VEHICLE SUDDENLY ACCELERATED, DESPITE DEPRESSING THE BRAKE PEDAL. THE CONTACT STATED THAT THE IGNITION AND CHECK ENGINE WARNING INDICATORS ILLUMINATED. THE CONTACT WAS ABLE TO PULL THE VEHICLE OVER TO THE SIDE OF THE ROAD AND SHIFTED INTO PARK; HOWEVER, THE VEHICLE CONTINUED TO REV AS IF THE ACCELERATOR PEDAL WERE DEPRESSED. WHEN THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE, ALL THE WARNING INDICATORS ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO CROWN MOTORS (LOCATED AT 555 CYPRESS AVE, REDDING, CA 96001, 888-755-5922) WHERE IT WAS DIAGNOSED THAT THE EGR VALVE CLOSED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. WHILE DRIVING 45 MPH UPHILL, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO PULL THE VEHICLE OVER TO THE SIDE OF THE ROAD WHERE IT CAME TO A ROLLING STOP. THE CONTACT STATED THAT THE ACCELERATOR AND BRAKE PEDALS FAILED. THE CONTACT HAD THE VEHICLE TOWED TO THE SAME DEALER TO BE DIAGNOSED, BUT NO CODES WERE FOUND. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND PROVIDED CASE NUMBER: 64570388. THE APPROXIMATE FAILURE MILEAGE WAS 300.","products":[{"type":"Vehicle","productYear":"2019","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11252404,"manufacturer":"Chrysler (FCA US, LLC)","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/29/2019","dateComplaintFiled":"08/30/2019","vin":"3C6UR5SL4KG","components":"POWER TRAIN,SERVICE BRAKES","summary":"TL* THE CONTACT OWNS A 2019 RAM 2500 VEHICLE ROLLED AWAY CRASHED INTO A 2ND VEHICLE FAULTY TRANSMISSION AND BRAKE SYSTEM THE CONTACT STATED THAT AFTER STOPPING ON A VERY SLIGHT INCLINE AND SWITCHING THE TRANSMISSION TO THE PARK POSITION WITH THE ENGINE STILL RUNNING THE OCCUPANTS EXITED THE VEHICLE AND THE VEHICLE SUDDENLY ROLLED FORWARD CRASHING INTO A SECOND VEHICLE. DURING THE INCIDENT THE OWNER RE-ENTER THE VEHICLE AND PRESSED THE BRAKE PEDAL BUT THE VEHICLE DID NOT STOP. NO INJURIES WERE REPORTED. NO POLICE REPORT WAS TAKEN. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER AND LOCAL DEALER WERE NOT YET NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 1,900.","products":[{"type":"Vehicle","productYear":"2019","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11245738,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/26/2019","dateComplaintFiled":"08/20/2019","vin":"3C6UR5SL2KG","components":"SERVICE BRAKES, HYDRAULIC,ELECTRICAL SYSTEM","summary":"MY 2019 RAM 2500 LIMITED HAS THE FORWARD COLLISION WARNING SYSTEM, HOWEVER, THE SYSTEM DOES NOT FUNCTION AS SOLD OR INTENDED. I HAVE TAKEN THE VEHICLE TO MULTIPLE DEALERSHIPS IN AN ATTEMPT TO RESOLVED THE ISSUE, HOWEVER NEITHER THE DEALERSHIPS NOR FCA HAS ANY IDEA HOW TO RESOLVE. FCA CUSTOMER SERVICE BELIEVES IT MAY BE SOFTWARE RELATED, BUT CURRENTLY HAS NO IDEA WHEN/IF A SOLUTION WILL ARISE. CURRENTLY THE VEHICLE SENSORS DO NOT SEEM TO FUNCTION AT ALL, AND THE VEHICLE ABSOLUTELY COULD NOT PREVENT A FORWARD COLLISION IF REQUIRED. ALL ADVERTISING AND OWNER'S MANUAL DOCUMENTATION STATE THE VEHICLE CAN AND SHOULD BE ABLE TO PREVENT A FORWARD COLLISION, AND I BELIEVE THIS MISREPRESENTATION COULD PROVE HAZARDOUS TO BOTH VEHICLE OWNERS AND OTHER DRIVERS ON THE ROAD IF THE SYSTEM DOES NOT FUNCTION AS ADVERTISED ON BOTH THE INTERNET WEBSITE FOR RAM TRUCKS, OR THE OWNER'S MANUAL PROVIDED WITH THESE VEHICLES.","products":[{"type":"Vehicle","productYear":"2019","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11243210,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/10/2019","dateComplaintFiled":"08/12/2019","vin":"3C6UR5GL6KG","components":"STRUCTURE","summary":"TL* THE CONTACT OWNS A 2019 RAM 2500. THE CONTACT PURCHASED THE VEHICLE FROM BRANDON DODGE ON BROADWAY (5600 S BROADWAY, LITTLETON, CO 80121, (303) 794-4205). WHILE DRIVING 45 MPH, TEN MILES AWAY FROM THE DEALER, THE DRIVER NOTICED THROUGH THE REARVIEW MIRROR THAT THE TAILGATE OPENED INDEPENDENTLY WITHOUT WARNING. THE CONTACT COASTED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND CLOSED THE LIFTGATE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.","products":[{"type":"Vehicle","productYear":"2019","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]}]}