{"count":70,"message":"Results returned successfully","results":[{"odiNumber":11749527,"manufacturer":"Rivian Automotive, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2025","dateComplaintFiled":"07/10/2026","vin":"7PDSGABA1PN","components":"AIR BAGS","summary":"When an adult passenger is in the vehicle passenger seat, the passenger airbag light shows \"airbag off\"  Approximate weight 130 pounds","products":[{"type":"Vehicle","productYear":"2023","productMake":"RIVIAN","productModel":"R1S","manufacturer":"Rivian Automotive, LLC"}]},{"odiNumber":11749529,"manufacturer":"Rivian Automotive, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/09/2026","dateComplaintFiled":"07/10/2026","vin":"7PDSGABA1PN","components":"SUSPENSION","summary":"Tension noise and creaking coming from suspensions. Special washers were needed in order to fill gaps in build tolerances.","products":[{"type":"Vehicle","productYear":"2023","productMake":"RIVIAN","productModel":"R1S","manufacturer":"Rivian Automotive, LLC"}]},{"odiNumber":11748472,"manufacturer":"Rivian Automotive, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2023","dateComplaintFiled":"07/06/2026","vin":"7PDSGABL5PN","components":"STEERING,UNKNOWN OR OTHER,LANE DEPARTURE","summary":"The vehicle experiences recurring, uncommanded high-speed steering \"lurches\" where the Lane Keep Assist (LKA) system initiates aggressive, sudden steering inputs at highway speeds (65+ mph). These inputs force the vehicle out of its lane and require immediate, significant manual driver counter-steering to prevent collisions. These events occur without warning, despite no perceived environmental triggers.    This issue involves the vehicle's automated steering and Lane Keep Assist software suite. This safety defect renders the vehicle inherently dangerous to operate at highway speeds for the driver, occupants and everyone on the freeway.  This issue is not isolated to this vehicle; numerous owners have reported identical, terrifying high-speed steering shoves on public forums for over a year. There is credible evidence indicating that the manufacturer's executive leadership, including the CEO, has been aware of these fleet-wide issues for well over a year. Despite this knowledge, the manufacturer continues to characterize these life-safety events as \"Operating as Designed\" or \"No Fault Found\" (NFF).  This issue has been reported to the manufacturer\u2019s service center repeatedly over several months by myself and other owners. Despite the manufacturer claiming to be \"diagnosing\" or \"duplicating\" the steering failure, telemetry data from the vehicle (including odometer audits) confirms that the vehicle remains stationary at the service facility for extended periods with zero diagnostic miles driven during these \"repair\" attempts.  Other service appointments show minimal miles driven.  The manufacturer has replaced safety-critical steering hardware, including the steering column assembly, without resolving the persistent software-driven steering lurches. The manufacturer\u2019s refusal to acknowledge the defect or conduct meaningful, speed-appropriate road validation, despite being notified of the systemic safety risk, suggests a failure to address an acute life-safety hazard.","products":[{"type":"Vehicle","productYear":"2023","productMake":"RIVIAN","productModel":"R1S","manufacturer":"Rivian Automotive, LLC"}]},{"odiNumber":11747311,"manufacturer":"Rivian Automotive, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/29/2026","dateComplaintFiled":"06/29/2026","vin":"7PDSGABA4PN","components":"SUSPENSION","summary":"Right rear toe link to knuckle bolt snapped off while driving causing a deadly situation.","products":[{"type":"Vehicle","productYear":"2023","productMake":"RIVIAN","productModel":"R1S","manufacturer":"Rivian Automotive, LLC"}]},{"odiNumber":11743356,"manufacturer":"Rivian Automotive, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/06/2026","dateComplaintFiled":"06/10/2026","vin":"7PDSGABA8PN","components":"SUSPENSION,WHEELS,UNKNOWN OR OTHER","summary":"While driving at city speeds, I heard a rubbing/grinding noise from the right rear of the vehicle and noticed that the suspension no longer felt normal. After stopping to inspect the vehicle, I found that the right rear wheel had shifted rearward within the wheel opening and was contacting the wheel liner.  The condition appeared suddenly without prior warning messages or warning lights. I do not recall any curb strike, pothole impact, collision, off-road event, or other significant impact prior to the failure.  The vehicle was towed to a manufacturer service center and inspected. The manufacturer determined the damage was impact-related and not covered under warranty. Recommended repairs include replacement of the right rear knuckle, upper longitudinal link, toe link, hub bearing, and halfshaft.  The failure resulted in a significant change in rear suspension geometry and raised concerns about vehicle safety. The damaged components are currently in the possession of the manufacturer service center and may be available for inspection.","products":[{"type":"Vehicle","productYear":"2023","productMake":"RIVIAN","productModel":"R1S","manufacturer":"Rivian Automotive, LLC"}]},{"odiNumber":11740628,"manufacturer":"Rivian Automotive, LLC","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/02/2024","dateComplaintFiled":"05/28/2026","vin":"7PDSGABL8PN","components":"SUSPENSION","summary":"I am submitting this complaint after learning through a recent TechCrunch article regarding the NHTSA investigation PE26004 into Rivian rear suspension / rear toe link failures that my incident appears substantially similar to the failures currently under investigation.  On March 2, 2024, at approximately 1:29 AM, my son [XXX]  was driving my 2023 Rivian R1S (VIN [XXX] ) in [XXX] .  While making a normal right turn from [XXX]  onto [XXX]  and accelerating normally afterward at approximately 30 mph, the vehicle suddenly suffered what appeared to be a catastrophic rear suspension failure.  According to the driver, the left rear portion of the vehicle suddenly jolted downward, a loud mechanical breaking sound was heard, and the vehicle immediately became uncontrollable. The rear suspension appeared to collapse instantly.  The vehicle then began sliding uncontrollably across the roadway and crossed into the opposite traffic lane.  The driver attempted to release the accelerator and correct steering input, but the vehicle did not respond normally. Steering control was effectively lost and the vehicle could not be controlled.  The vehicle ultimately impacted a tree on the left rear/driver-side rear area before coming to rest perpendicular to the roadway.  Importantly, the loss of control occurred BEFORE impact with the tree. The impact was a consequence of the apparent suspension failure and resulting loss of vehicle control, not the initiating cause of the event.  There was no rain and road conditions were normal and dry.  Driver-side airbags deployed and Rivian\u2019s emergency response system automatically contacted the occupants after the crash.  Police responded to the scene within minutes and a traffic crash report was generated.  The vehicle had approximately 7,862 miles at the time of the incident and remained under factory warranty.  The vehicle had never undergone any prior suspension repair, suspension service, or suspension INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2023","productMake":"RIVIAN","productModel":"R1S","manufacturer":"Rivian Automotive, LLC"}]},{"odiNumber":11740672,"manufacturer":"Rivian Automotive, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/28/2026","dateComplaintFiled":"05/28/2026","vin":"7PDSGABA8PN","components":"ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE,LANE DEPARTURE","summary":"The vehicle's infotainment, driver gauge cluster and on display safety systems all fully lock up and reboot after about 30 minutes of driving. If you have highway ADAS engaged, warning sounds will occur but no display explaining the warnings.   If you're using the vehicle's safety systems you suddenly do no have blindspot monitoring, or enabled ADAS. Additionally, navigation will not be available causing immediate confusion.","products":[{"type":"Vehicle","productYear":"2023","productMake":"RIVIAN","productModel":"R1S","manufacturer":"Rivian Automotive, LLC"}]},{"odiNumber":11734725,"manufacturer":"Rivian Automotive, LLC","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"04/27/2026","dateComplaintFiled":"04/30/2026","vin":"7PDSGBBA7PN","components":"SUSPENSION","summary":"Toe link failed on the driver rear side. My vehicle went out of control, veered over adjacent lanes, over the bike path, onto the side walk and back onto the road and side walk.  I was left with a sore neck for several days, my apple watch kept trying to call 911 thinking I was in an accident.  Anyone one the sidewalk or  bike lane or adjacent vehicle lane would have been impacted. The problem has an outstanding recall with Rivian but my vehicle isn't part of the recall. Rivian is repairing the broken components.  No warning lamps, messages, or other symptoms before the failure.  I was traveling at ~50MPH through and intersection when as soon as I exited the intersection the vehicle turned to the right / banked to the right in an aggressive manner which I could not control. I went across and adjacent lane that was unoccupied sideways and onto the sidewalk then back onto the road.","products":[{"type":"Vehicle","productYear":"2023","productMake":"RIVIAN","productModel":"R1S","manufacturer":"Rivian Automotive, LLC"}]},{"odiNumber":11734817,"manufacturer":"Rivian Automotive, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/22/2026","dateComplaintFiled":"04/30/2026","vin":"7PDSGABA6PN","components":"ELECTRICAL SYSTEM","summary":"The contact owns a 2023 Rivian R1S. The contact stated that while driving at various speeds, the message \"Electrical System Fault - Contact Rivian Service Immediately - Avoid Fording\" was displayed along with a picture of the vehicle in water. The vehicle was taken to the dealer, where it was diagnosed that there was an internal short circuit in the HVAC system due to water intrusion or condensation from the HVAC system. The dealer determined that the HVAC system needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 69,000.","products":[{"type":"Vehicle","productYear":"2023","productMake":"RIVIAN","productModel":"R1S","manufacturer":"Rivian Automotive, LLC"}]},{"odiNumber":11727927,"manufacturer":"Rivian Automotive, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2024","dateComplaintFiled":"03/30/2026","vin":"7PDSGABL2PN","components":"SEATS","summary":"The driver seat has preset settings for seat adjustments but they do not have Obstruction Detection. We have a rear facing car seat that was placed behind the drivers seat that had to be replaced (by us) as the seat auto adjusted and did not detect the back of the car seat and snapped the car seat out of its base. We contact Rivian over phone and they did not have a remedy (over a year ago, cannot recall exact date). It happened several times where we had to force stop the adjustment to prevent damage to new car seat. Eventually we decided to place the new rear facing car seat behind the passenger car seat instead. The back of the drivers seat has permanent damage from it pushing against the car seat.  I did not think about filing a complaint here until I read about the recent Hyundai incident.","products":[{"type":"Vehicle","productYear":"2023","productMake":"RIVIAN","productModel":"R1S","manufacturer":"Rivian Automotive, LLC"}]},{"odiNumber":11723046,"manufacturer":"Rivian Automotive, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/08/2026","dateComplaintFiled":"03/09/2026","vin":"7pdsgaba6pn","components":"AIR BAGS","summary":"Yesterday was the 3rd time in 2 months that the vehicle displayed a \"Airbag System needs service - Drive with caution until serviced\" warning. I have taken it to Rivian 2 times where each time they replaced various components of the airbag system and it was reported to be fixed. Yesterday the warning returned. I am extremely concerned that Rivian does not have the ability to properly diagnose and or fix whatever the underlying issue is regarding my airbag system. I am now scheduled to take my vehicle in for the 3rd time for them to \"try to figure it out\".","products":[{"type":"Vehicle","productYear":"2023","productMake":"RIVIAN","productModel":"R1S","manufacturer":"Rivian Automotive, LLC"}]},{"odiNumber":11708710,"manufacturer":"Rivian Automotive, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/14/2025","dateComplaintFiled":"01/05/2026","vin":"7PDSGABA1PN","components":"ELECTRICAL SYSTEM,AIR BAGS,SEAT BELTS","summary":"On five separate occasions the airbag system on my car has become inoperable. Starting in July 2025 I noticed an airbag error on the display of the vehicle. I brought the car in for service and they replaced the steering wheel. The airbag error occurred again in August, this time requiring replacement of a different wiring harness. The error occurred again and again went in for service in November, this time replacing the front seats, seatbelt control modules, and the airbag module. This past weekend the air bag alert appeared again. Rivian seems unable to fix the issue with the airbags on my vehicle creating a significant safety concern.","products":[{"type":"Vehicle","productYear":"2023","productMake":"RIVIAN","productModel":"R1S","manufacturer":"Rivian Automotive, LLC"}]},{"odiNumber":11690848,"manufacturer":"Rivian Automotive, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2025","dateComplaintFiled":"10/01/2025","vin":"7PDSGABA2PN","components":"UNKNOWN OR OTHER","summary":"The horn is far to quiet to be heard by other drivers. This creates a dangerous situation in many common circumstances on the road and highway.","products":[{"type":"Vehicle","productYear":"2023","productMake":"RIVIAN","productModel":"R1S","manufacturer":"Rivian Automotive, LLC"}]},{"odiNumber":11664025,"manufacturer":"Rivian Automotive, LLC","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/28/2025","dateComplaintFiled":"05/30/2025","vin":"7PDSGABA4PN","components":"ELECTRICAL SYSTEM,STRUCTURE,UNKNOWN OR OTHER","summary":"I pulled into my semicircle, long driveway as I do every morning, and stopped at the top by releasing my foot off the accelerator (no need for brakes as it is an EV). I opened the garage door and slowly stepped on the accelerator, but it started to go fast, and I felt out of control. I immediately released my foot off the accelerator (which should have stopped the vehicle) and slammed on the brakes (there is proof in my driveway with tire marks leading up to the accident) but still did not stop. I quickly realized I was going to crash into the garage, and possibly into the house, so I steered away as much as I could to only drive into and through the side of the garage wall. The space I had would have given me enough time to stop had the car not been driving at a fast speed. Even the neighbors heard braking and ran outside to see what was happening. There is a recording on a ring cam, and you can hear him say \"I heard brakes\". Oddly, the massive impact did not deploy the airbags. Also, the car usually records all incidents with time before and after (it has successfully done this before when I was rear ended and will if you get too close to anything), but for some reason it recorded what was labeled \"incident\" and you can only see me pulling into the driveway, the garage door going up, and then the video stops - no record of the crash. The car should have also detected the house. The car only stopped after driving through concrete and stucco, and up the stairs. House has massive damage, personal items in the garage destroyed, and the vehicle is possibly unsalvageable. It took until the next day to see if we could remove the vehicle from my house, but it is now at the service center and Rivian has been notified. I've since researched online and found countless similar incidents.","products":[{"type":"Vehicle","productYear":"2023","productMake":"RIVIAN","productModel":"R1S","manufacturer":"Rivian Automotive, LLC"}]},{"odiNumber":11651488,"manufacturer":"Rivian Automotive, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/25/2025","dateComplaintFiled":"03/29/2025","vin":"7PDSGABA6PN","components":"SUSPENSION,WHEELS","summary":"Front driver wheel had a hub bolt back out rendering the vehicle unable to drive.  The car made a loud grinding noise and was unsteady. I had to pull over and was unable to drive any further.  It required replacement of the hub bolt and axel.   This is a known problem for rivian's and has not been addressed or checked.  I reported a grinding sound when I turn 2 months ago and was told that the soonest Rivian could service my car was 2 months away. This known problem and complaint should have flaggged an immediate intervention and this needs a recall.","products":[{"type":"Vehicle","productYear":"2023","productMake":"RIVIAN","productModel":"R1S","manufacturer":"Rivian Automotive, LLC"}]},{"odiNumber":11647002,"manufacturer":"Rivian Automotive, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/24/2025","dateComplaintFiled":"03/07/2025","vin":null,"components":"AIR BAGS","summary":"Front passenger airbag is inactive for long periods of time while a passenger is seated in the vehicle during operation.  This is indicated by the message displaying the airbag as being off.  This occurs regularly with an adult seated normally in the seat while traveling at highway speeds, for long periods of time.  I reported this to Rivian and they said the car is functioning normally but it does not seem safe that the airbag is turned off with a passenger present in the vehicle during operation.  I am listing the latest incident date here but this has been persistent since I purchased the car new in 2023.","products":[{"type":"Vehicle","productYear":"2023","productMake":"RIVIAN","productModel":"R1S","manufacturer":"Rivian Automotive, LLC"}]},{"odiNumber":11645757,"manufacturer":"Rivian Automotive, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/18/2024","dateComplaintFiled":"03/01/2025","vin":"7PDSGBBA0PN","components":"STEERING","summary":"I am experiencing an ongoing and unresolved steering column defect in my 2023 Rivian R1S, which creates a serious safety risk while driving.  Issue Details:  The steering wheel drops unexpectedly when weight is applied, even lightly. This occurs both while the vehicle is stationary and while driving, including when hitting small bumps in the road. The issue compromises steering stability and could lead to a loss of vehicle control. Repair Attempts & Rivian\u2019s Response:  I have taken the vehicle to Rivian Service Centers four times for this issue. Rivian has replaced the steering column three times (May 2024, July 2024, January 2025), but the issue persists. Rivian has now claimed this is a \"normal characteristic\" of the vehicle, despite previously acknowledging it as a defect and attempting multiple fixes. I requested a written statement regarding their refusal to fix the issue further, but they have not responded. Safety Concern:  My father currently drives the vehicle, and I am deeply concerned that the steering column could fail while he is driving, leading to an accident. The steering instability may cause loss of control, particularly at higher speeds or in emergency maneuvers. Rivian\u2019s failure to fix this issue despite multiple repair attempts indicates a potential systemic defect that could affect other Rivian R1S vehicles. Requested Action: I am filing this complaint to document this safety hazard and request that the NHTSA investigate whether this defect affects other Rivian vehicles. Given that Rivian has failed to properly address this issue, I urge the NHTSA to take action to ensure driver safety, including a potential recall if necessary.","products":[{"type":"Vehicle","productYear":"2023","productMake":"RIVIAN","productModel":"R1S","manufacturer":"Rivian Automotive, LLC"}]},{"odiNumber":11638491,"manufacturer":"Rivian Automotive, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/25/2025","dateComplaintFiled":"01/25/2025","vin":"7PDSGABA3PN","components":"AIR BAGS,SEATS","summary":"the sensitivity of the airbag sensor on the passenger seat is not functioning properly in my opinion. there are times when there is a passenger present and seated, the car is showing that the passenger airbag is off. I took the car to Rivian service center. They indicated that they could not replicate the problem and that to make sure the passengers are over 110 lbs. They also noted that with future software update, they may make it better, which indicates to me that they know there is a problem. I know for a fact that my passengers have been over 110 lbs.","products":[{"type":"Vehicle","productYear":"2023","productMake":"RIVIAN","productModel":"R1S","manufacturer":"Rivian Automotive, LLC"}]},{"odiNumber":11634764,"manufacturer":"Rivian Automotive, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/03/2025","dateComplaintFiled":"01/08/2025","vin":"7PDSGABA6PN","components":"SERVICE BRAKES","summary":"On our drive back from Yosemite, we began descending from Groveland, CA after leaving the Rivian charging station. Due to heavy rain, the car ahead of me was moving cautiously, limiting my speed to about 20 mph while maintaining a safe distance during the descent to Moccasin, CA. Thanks to the regenerative braking, I didn\u2019t need to apply the brakes, as the car automatically slowed when I wasn\u2019t pressing the throttle. However, my windows started to fog up, so I turned on the defoggers. Shortly after, I noticed the car\u2019s door locks repeatedly unlocking and locking by themselves. As we neared the bottom of the descent, I began to smell something burning from the vents. This prompted me to step on the brake pedal for the first time, but it felt unusually stiff, with little travel. The car didn\u2019t slow down, and the burning smell intensified. I pressed the brake pedal repeatedly, but it felt stuck, and the car did not decelerate. Eventually, I was able to roll to a stop. I pulled over to a side street where the issue persisted. I turned off the defogger and contacted Rivian via SOS. We were able to replicate the brake issue on the side street: as I maneuvered the car, the brake pedal sank on its own when the defogger was on. Once I turned it off, the pedal returned to normal. There were no warning lights or alerts from the car system. When I got out of the car, the burning smell was strong near the front wheels. It was clear that my family\u2019s safety was at risk, including 3 young children. The car was towed to a service center, where it\u2019s being inspected. Rivian hasn\u2019t been able to reproduce the issue yet. I believe the regenerative brakes weren\u2019t working properly, causing the car to rely on the regular brakes for the entire descent. This likely led to brake failure at the bottom, with the burning smell originating from overheated brakes. I also suspect that the overheating caused other electrical issues, which could explain why the door locks kept cycling on and off.","products":[{"type":"Vehicle","productYear":"2023","productMake":"RIVIAN","productModel":"R1S","manufacturer":"Rivian Automotive, LLC"}]},{"odiNumber":11626513,"manufacturer":"Rivian Automotive, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/20/2024","dateComplaintFiled":"11/20/2024","vin":"7PDSGBBA0PN","components":"AIR BAGS","summary":"The passenger seat airbag turns off when a passenger is sitting in the seat.  I have taken the vehicle to the service center twice for this issue and they insist it is working as intended.  This is a major safety issue for myself and children when we are sitting in the passenger seat.  Please help in resolving this!","products":[{"type":"Vehicle","productYear":"2023","productMake":"RIVIAN","productModel":"R1S","manufacturer":"Rivian Automotive, LLC"}]},{"odiNumber":11623847,"manufacturer":"Rivian Automotive, LLC","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/27/2024","dateComplaintFiled":"11/06/2024","vin":"7PDSGABA2PN","components":"FORWARD COLLISION AVOIDANCE","summary":"1> What component or system failed or malfunctioned, and is it available for inspection upon request?  * The sensors don't detect the object sometimes. There were 2 incidents when the car sensors did not detect the object a> In my office parking lot the rear sensors did not detect the fire hydrant and did not make the beep noise resulting in a collision. b> I was driving in my neighborhood; I was blinded by the sun and couldn't see the road ahead. Again, the sensors did not detect the car in front i ended up in a collision.   2> How was your safety or the safety of others put at risk?  * I had a collision with another car parked by the curbside. Luckily no one was in the other car but both cars had severe damages. I had bruises on my left-hand forearm.  3> Has the problem been reproduced or confirmed by a dealer or independent service center? * When the first incident happened, I was not able to provide Rivian accurate date and time of the incident and the gear guard did not record the collision although it was supposed to record. So I went back to my office parking lot and i reproduced the problem 1 time after trying several attempts and shared the video with Rivian. I have had too many email exchanges with Rivian to help address the issue but they did not help.  4> Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others?  * When i reported the first-time issue first time, Rivian inspected the sensors on May 29th 2024 and they said there was no problem with the sensors. But it failed to detect the car in my street and hence i had this collision. I could not see anything as i got blinded by the Sun in the evening. I have a recording from the car's gear guard.  5>Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear?  * There were no warnings or messages during the incident. However, When it detects it applies the brake. But not this time.","products":[{"type":"Vehicle","productYear":"2023","productMake":"RIVIAN","productModel":"R1S","manufacturer":"Rivian Automotive, LLC"}]},{"odiNumber":11621076,"manufacturer":"Rivian Automotive, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/11/2023","dateComplaintFiled":"10/21/2024","vin":"7PDSGABA6PN","components":"TIRES","summary":"I purchased my vehicle new from Rivian Automotive in November 2023.  My rear tire went flat (to 4 PSI) while driving on the freeway on Dec 11, 2023. There was no warning message on the dash that my tire was even low. The truck kept swerving left and right between the lane markers like the lane assist was malfunctioning. Another driver got my attention to let me know my tire was flat. I had my SUV towed to America's Tire where they confirmed that there were no punctures in the tire and that it was defective.    This could have resulted in a serious accident simply because I was not given proper warning about the tire pressure.","products":[{"type":"Vehicle","productYear":"2023","productMake":"RIVIAN","productModel":"R1S","manufacturer":"Rivian Automotive, LLC"},{"type":"Tire","productYear":"9999","productMake":"PIRELLI","productModel":"SCORPION VERDE ALL SEASON","size":"P275/55 R21","manufacturer":"Pirelli Tire, LLC"}]},{"odiNumber":11613682,"manufacturer":"Rivian Automotive, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/06/2024","dateComplaintFiled":"09/10/2024","vin":"7PDSGABA5PN","components":"WHEELS","summary":"One of the bolts that attaches the electric motor to the front wheel (internal, under the vehicle) backed itself out.  That seems really dangerous and I am hopeful the condition does not exist on the other wheels.  I sent pictures to Rivian and they are taking the vehicle to their service center for further inspection.","products":[{"type":"Vehicle","productYear":"2023","productMake":"RIVIAN","productModel":"R1S","manufacturer":"Rivian Automotive, LLC"}]},{"odiNumber":11611043,"manufacturer":"Rivian Automotive, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/14/2024","dateComplaintFiled":"08/26/2024","vin":"7PDSGABA5PN","components":"UNKNOWN OR OTHER","summary":"Horn is extremely underpowered and not audible to other drivers at highway speeds in particular. This has not been inspected by Rivian because all R1S vehicles are like this since they removed the second horn that was originally shipped in earlier builds.","products":[{"type":"Vehicle","productYear":"2023","productMake":"RIVIAN","productModel":"R1S","manufacturer":"Rivian Automotive, LLC"}]},{"odiNumber":11610789,"manufacturer":"Rivian Automotive, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/16/2024","dateComplaintFiled":"08/26/2024","vin":"7PDSGABA6PN","components":"Carry Handle, Shell, Base,Chest Clip, Buckle, Harness,Insert, Padding","summary":"Our son no matter how we try and position him his chin is touching his chest and starts to bubble during our car rides in the mesa max. He also seems to overheat in it and comes out sweaty even with the shortest car ride. We contacted the mfg and they told us he was too big for infant inserts and too small in the bucket itself.. and to wrap a dish towel around the crouch buckle to help keep him push back more. We then met with a company rep who added additional padding in the back of the seat to help position him better. None or these \u201cfixes\u201d really seemed to help in my opinion, as he still screams and bubbles when in this seat.","products":[{"type":"Vehicle","productYear":"2023","productMake":"RIVIAN","productModel":"R1S","manufacturer":"Rivian Automotive, LLC"},{"type":"Child Seat","productYear":"9999","productMake":"UPPABABY","productModel":"MESA","manufacturer":"UPPAbaby"}]},{"odiNumber":11600671,"manufacturer":"Rivian Automotive, LLC","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/08/2024","dateComplaintFiled":"07/10/2024","vin":"7PDSGABA4PN","components":"POWER TRAIN,ELECTRICAL SYSTEM,SERVICE BRAKES","summary":"What component or system failed or malfunctioned, and is it available for inspection upon request? \u2014 ACCELERATOR PEDAL. YES, AVAILABLE FOR INSPECTION.  How was your safety or the safety of others put at risk? \u2014 DUE TO ACCELERATOR PEDAL DEFECT, IT RESULTED IN ONE CASUALTY AND ONE INJURY.   Has the problem been reproduced or confirmed by a dealer or independent service center? \u2014 YES, SERVICE RECALLS HAVE BEEN FOR THE SAME ISSUE WITH PRIOR MODELS.   Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? \u2014 CURRENTLY IN POLICE CUSTODY  Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? \u2014 NO WARNING SIGNS.","products":[{"type":"Vehicle","productYear":"2023","productMake":"RIVIAN","productModel":"R1S","manufacturer":"Rivian Automotive, LLC"}]},{"odiNumber":11599545,"manufacturer":"Rivian Automotive, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/06/2024","dateComplaintFiled":"07/06/2024","vin":"7PDSGABL1PN","components":"ELECTRICAL SYSTEM,AIR BAGS,UNKNOWN OR OTHER","summary":"I received a critical safety recall regarding side air bags from Rivian regarding my 2023 R1S on June 14. After multiple attempts by me to connect with their Customer Service, I was informed that a mobile service technician would come to fix the issue on August 26, 2024. This would be more than 60 days after Rivian's initial notification. Additionally, on July 6 2024, when I turned on the vehicle, I was notified of multiple system failures. I promptly created an incident ticket with Rivian on this but have to yet hear back from Rivian. Rivian's lax attitude on getting such critical issues fixed is of great concern. The vehicle is barely over a year old since I have owned it and I feel distrustful of this company and thoroughly disappointed by their nonchalant approach to getting these critical issues fixed.","products":[{"type":"Vehicle","productYear":"2023","productMake":"RIVIAN","productModel":"R1S","manufacturer":"Rivian Automotive, LLC"}]},{"odiNumber":11594215,"manufacturer":"Rivian Automotive, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2024","dateComplaintFiled":"06/13/2024","vin":"7PDSGABA4PN","components":"AIR BAGS,SEATS","summary":"My right front passenger seat does not detect adult occupants reliably, and therefore does not enable the airbags. My wife is approximately 105 pounds and sits in the seat in a standard upright fashion without leaning back. Her legs are not crossed and are just resting on the floor. it is rare that the vehicle detects her presence and therefore she is rarely protected by the safety restraint system in the event of an accident. I brought the vehicle into Rivian Service and they inspected and said the sensor is working properly and is designed to detect occupants roughly 105 to 110 pounds. They said there is nothing that they can do about it.  Every other vehicle I currently own and have owned in the past properly detects her presence for the SRS system.","products":[{"type":"Vehicle","productYear":"2023","productMake":"RIVIAN","productModel":"R1S","manufacturer":"Rivian Automotive, LLC"}]},{"odiNumber":11589863,"manufacturer":"Rivian Automotive, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/26/2023","dateComplaintFiled":"05/21/2024","vin":"7PDSGABA8PN","components":"AIR BAGS,SEAT BELTS","summary":"The Rivian is designed to kill fat people. The Airbag for the passenger seat does not function if there is a large person in the seat or the seat is very far forward with a normal person. When someone sits in the passenger seat the lower left corner of the central display changes from \u201cPassenger Airbag Off\u201d to the passenger climate control display. If you pull the seatbelt all the way out the display reverts back to the \u201cPassenger Airbag Off\u201d sign. The seat belt has to retract about 6 inches back into the B pillar for the climate control display to come back on. If the seat belt can\u2019t retract far enough back into the B pillar, you have to drive around with an inoperable passenger seatbelt. I have been able to duplicate this feature on every Rivian I have tried it on. This has been reported to Rivian. A mechanic was sent to my house to repair this. It couldn\u2019t be repaired as expected. I was told the problem would be elevated to a safety issue and sent to engineering. That was in the beginning of February 2024. No answers or fix yet. I have video of the problem, but mp4 files are not accepted below. Please contact me if you would like video.","products":[{"type":"Vehicle","productYear":"2023","productMake":"RIVIAN","productModel":"R1S","manufacturer":"Rivian Automotive, LLC"}]},{"odiNumber":11586504,"manufacturer":"Rivian Automotive, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/08/2024","dateComplaintFiled":"05/02/2024","vin":"7PDSGABA3PN","components":"AIR BAGS,SEATS","summary":"The passenger side airbag shows that it is turned off about 50% of the time that my wife is riding in the passenger seat. She meets the minimum weight requirement for passenger airbag deployment. If she moves around in the seat the airbag off light will go out temporarily but usually comes back on within several miles of driving. This vehicle is available for inspection.   When this happens my wife or any other passenger is at risk of not having an airbag if an accident was to occur.   This issues has been looked at several times by the manufacturer and I was told that the vehicle is operating as intended. No resonable solution was offered. The only solution from the manufacturer was to have the passenger move around or adjust the seat until the airbag came on. Then have the passenger stay in that position for the duration of the ride. We\u2019ve tried this and it doesn\u2019t work the airbag still turns off.","products":[{"type":"Vehicle","productYear":"2023","productMake":"RIVIAN","productModel":"R1S","manufacturer":"Rivian Automotive, LLC"}]},{"odiNumber":11586095,"manufacturer":"Rivian Automotive, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/28/2024","dateComplaintFiled":"04/30/2024","vin":"7PDSGABA6PN","components":"VISIBILITY","summary":"The contact owns a 2023 Rivian R1S. The contact stated that while the vehicle was parked in the driveway, there was a shadow on the middle console. The contact stated that when the driver's door was opened, there was a crack in the sunroof. The contact stated that there was no impact that could have caused the crack. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 1,100.","products":[{"type":"Vehicle","productYear":"2023","productMake":"RIVIAN","productModel":"R1S","manufacturer":"Rivian Automotive, LLC"}]},{"odiNumber":11585607,"manufacturer":"Rivian Automotive, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/26/2023","dateComplaintFiled":"04/27/2024","vin":"7PDSGABA8PN","components":"AIR BAGS,SEAT BELTS","summary":"Since the vehicle was new, I have had a problem with the air bag being off when a large person is in the passenger seat. I have reported this to Rivian. Rivian has sent a technician out to fix this. The technician indicated that he could not fix this as planned and would submit it to engineering as a safety issue. I have made multiple inquiries since then and received no information on when this will be resolved. I have also had 3 software updates since then and the problem has not been resolved. I have been able to duplicate the problem on another R1S. If you sit in the passenger seat the passenger climate controls will become available. If you pull the seatbelt all the way out of the B pillar, the passenger climate control will go away and you will get the passenger airbag off notification. If the seatbelt can go back into the B pillar about 8 inches, the climate control setting will return. If you are a large person or have the seat forward and the seatbelt can't retract that far, you are passenger without airbag protection.","products":[{"type":"Vehicle","productYear":"2023","productMake":"RIVIAN","productModel":"R1S","manufacturer":"Rivian Automotive, LLC"}]},{"odiNumber":11580094,"manufacturer":"Rivian Automotive, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/29/2024","dateComplaintFiled":"03/29/2024","vin":"7PDSGABA9PN","components":"AIR BAGS,SEAT BELTS","summary":"My wife does not shows up as a passenger in the front seat about 30% of the time with the seatbelt fastened. She is 105~108 lbs.  This is a continuing problem with no fix in sight.  Not registering when seated means two key things: 1) no airbag support in case of an accident 2) passenger side climate control doesn't function separately from synced mode.  After multiple attempt with the Rivian service center/mobile service, all they can only say that it's within spec.  Rivian SC staffs say that SW fix is coming. That was 4 over the air firmware updates ago.  Unfortunately the problem is so small in terms of affected population, they have done nothing to date.","products":[{"type":"Vehicle","productYear":"2023","productMake":"RIVIAN","productModel":"R1S","manufacturer":"Rivian Automotive, LLC"}]},{"odiNumber":11578985,"manufacturer":"Rivian Automotive, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/22/2024","dateComplaintFiled":"03/22/2024","vin":"7PDSGABA0PN","components":"AIR BAGS","summary":"Passenger occupancy system seems flaky when my fiance sits in the passenger seat - sometime it takes 30 seconds to register she is there, sometimes it goes off while we are driving if she makes slight adjustments in the seat (while sitting straight and not in any awkward position), which can be dangerous if we were in a near crash situation, her weight shifted causing the airbag not to deploy. Although she is on a smaller side (5\u20195\u2019\u2019 110lb) we never had this issue with any car we owned or rented.","products":[{"type":"Vehicle","productYear":"2023","productMake":"RIVIAN","productModel":"R1S","manufacturer":"Rivian Automotive, LLC"}]},{"odiNumber":11578998,"manufacturer":"Rivian Automotive, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2023","dateComplaintFiled":"03/22/2024","vin":"7PDSGABAXPN","components":"AIR BAGS,SEATS","summary":"Every time my wife gets into the front passenger seat the sensor in the seat doesn\u2019t recognize her sitting down and doesn\u2019t active the passenger side airbag also the climate control is inactive. Rivian claims that there is a seat weight limit but my wife weighs 145 lbs. this happens all the time until my wife moves around enough to activate it. Then sometimes it turns off in the middle of a drive as if there wasn\u2019t a passenger in that seat. This has also occurred with some heavier passengers. Rivian claims nothing wrong with the vehicle. I took delivery at the end of October and the problem still continues.","products":[{"type":"Vehicle","productYear":"2023","productMake":"RIVIAN","productModel":"R1S","manufacturer":"Rivian Automotive, LLC"}]},{"odiNumber":11574972,"manufacturer":"Rivian Automotive, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2024","dateComplaintFiled":"03/01/2024","vin":"7PDSGABA9PN","components":"AIR BAGS","summary":"Longstanding issue with R1S and R1T\u2019s not recognizing a front passenger is present. Many reports in online forums regarding the same problem and ours does not even see a 6\u20194\u201d 450lb passenger regularly. Other complainants are reporting feedback that it\u2019s \u2018within spec\u2019, \u2018it\u2019s safer for smaller passengers\u2019, and that \u2018you need to sit in the seat properly\u2019(?!). Please do something about this serious safety issue. Thanks.","products":[{"type":"Vehicle","productYear":"2023","productMake":"RIVIAN","productModel":"R1S","manufacturer":"Rivian Automotive, LLC"}]},{"odiNumber":11571793,"manufacturer":"Rivian Automotive, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/12/2024","dateComplaintFiled":"02/14/2024","vin":"7PDSGABA5PN","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE","summary":"(1) Q: What component or system failed or malfunctioned, and is it available for inspection upon request?  A: \"Critical Battery Issue\" + \"Electrical Hazard Possible; Drive to service center immediately. Avoid driving through water\" + \"Coming to emergency stop soon; Steer to safety and park\"  (2) Q: How was your safety or the safety of others put at risk? A: (1) The car abruptly stopped near a corner in middle of street blocking the street, police had to intervene with traffic *potential for collision/pedestrian strike (2) The car had no electrical, completely blacked out and HAZARD lights didn't work when Police asked to turn them on, nothing would turn on **potential for collision (3) Car was blacked out with all windows down, doors unlocked and unable to get into compartments of vehicle to remove personal items of value due to all electrical being backed out *potential safety / theft concern Police ended up towing due to Rivian being unable to locate a tow in a timely manner the incident occurred at 4:30pm and Police politely waited for Rivian until her 6:30 and then called their local tow yard for secure space for unresponsive unit blocking street  (3) Q: Has the problem been reproduced or confirmed by a dealer or independent service center? A: Not sure - It took Rivian until 11:30am the next day to coordinate a pick up from local tow yard where Police mandated tow due to Rivian being unable to clear a hazard blocking the street  (4) Q: Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? A: The local Police were on scene and were highly accommodating directing traffic to mitigate any potential safety issues for pedestrians, drivers and on-lookers.  Rivian hasn't shared anything at all and its 24hours+ after the incident  (5) Q: Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? A: Yes, as listed above in #1","products":[{"type":"Vehicle","productYear":"2023","productMake":"RIVIAN","productModel":"R1S","manufacturer":"Rivian Automotive, LLC"}]},{"odiNumber":11570453,"manufacturer":"Rivian Automotive, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/07/2024","dateComplaintFiled":"02/07/2024","vin":"7PDSGBBA3PN","components":"UNKNOWN OR OTHER","summary":"Horn is too weak and inaudible when there\u2019s other noise around or if someone is listening to music in their car. Other vehicles don\u2019t seem to hear the horn in case of emergencies.","products":[{"type":"Vehicle","productYear":"2023","productMake":"RIVIAN","productModel":"R1S","manufacturer":"Rivian Automotive, LLC"}]},{"odiNumber":11569231,"manufacturer":"Rivian Automotive, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2024","dateComplaintFiled":"02/01/2024","vin":"7PDSGABA2PN","components":"AIR BAGS","summary":"The passenger airbag does not consistently turn on or stay on with passengers in the seat.","products":[{"type":"Vehicle","productYear":"2023","productMake":"RIVIAN","productModel":"R1S","manufacturer":"Rivian Automotive, LLC"}]},{"odiNumber":11568926,"manufacturer":"Rivian Automotive, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/30/2024","dateComplaintFiled":"01/31/2024","vin":"7PDSGABA7PN","components":"AIR BAGS,SEATS","summary":"The system does not turn on the airbags for driver or passenger under 140 pounds. This is a safety hazard.","products":[{"type":"Vehicle","productYear":"2023","productMake":"RIVIAN","productModel":"R1S","manufacturer":"Rivian Automotive, LLC"}]},{"odiNumber":11568813,"manufacturer":"Rivian Automotive, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/30/2024","dateComplaintFiled":"01/30/2024","vin":"7PDSGABL6PN","components":"AIR BAGS","summary":"The passenger seat doesn\u2019t recognize a passenger in the seat.  Happpens all the time for my wife, who ways 120lbs\u2026 there are hundreds of folks who also have this problem with the Rivian passenger seat/driver seats.  Huge safety issue.","products":[{"type":"Vehicle","productYear":"2023","productMake":"RIVIAN","productModel":"R1S","manufacturer":"Rivian Automotive, LLC"}]},{"odiNumber":11562227,"manufacturer":"Rivian Automotive, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/27/2023","dateComplaintFiled":"12/28/2023","vin":"7PDSGABAXPN","components":"AIR BAGS,SEATS","summary":"Intermittently does not register a passenger in the passenger seat (even with a seatbelt on and seat upright in a normal position) such that the airbags are turned off and climate controls are not activated. Passenger weighs more than 120 lbs.","products":[{"type":"Vehicle","productYear":"2023","productMake":"RIVIAN","productModel":"R1S","manufacturer":"Rivian Automotive, LLC"}]},{"odiNumber":11561935,"manufacturer":"Rivian Automotive, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/04/2023","dateComplaintFiled":"12/26/2023","vin":"7PDSGABA0PN","components":"AIR BAGS,SEATS","summary":"A passenger of lighter weight will not trigger the passenger seat\u2019s weight sensor, rendering the passenger side airbag disabled. The passenger must sit up perfectly straight and center their weight on the center of the seat for them to be properly detected. A service center visit claimed the seats are working as designed, but there is clearly an issue.","products":[{"type":"Vehicle","productYear":"2023","productMake":"RIVIAN","productModel":"R1S","manufacturer":"Rivian Automotive, LLC"}]},{"odiNumber":11561045,"manufacturer":"Rivian Automotive, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/20/2023","dateComplaintFiled":"12/20/2023","vin":"7PDSGABA9PN","components":"AIR BAGS,SEAT BELTS,SEATS","summary":"Vehicle routinely (>90% of the time) fails to detect occupancy of front passenger seat resulting in disabled airbags and other related safety systems. Our particular vehicle experiences the issue with passengers ranging from 150-425lbs resulting in a significant safety concern. Searching online indicates this is a common issue and repair requests are routinely denied with claims that it is operating correctly. Others have been told it is due to posture or seating position\u2026I\u2019ve never had a vehicle whose safety features were disabled due to poor posture?!","products":[{"type":"Vehicle","productYear":"2023","productMake":"RIVIAN","productModel":"R1S","manufacturer":"Rivian Automotive, LLC"}]},{"odiNumber":11560954,"manufacturer":"Rivian Automotive, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/09/2023","dateComplaintFiled":"12/19/2023","vin":"7PDSGABA3PN","components":"AIR BAGS,SEATS","summary":"Passenger seat does not detect my 5'4\" 110lb wife, thus preventing the airbags from activating. This is the first car we've encountered with this problem. Is Rivian accounting for the fact that the weight occupancy sensor account for the weight of the legs placed on the floor? Please let us know if there will be a recall or a software update to address this.","products":[{"type":"Vehicle","productYear":"2023","productMake":"RIVIAN","productModel":"R1S","manufacturer":"Rivian Automotive, LLC"}]},{"odiNumber":11560396,"manufacturer":"Rivian Automotive, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2023","dateComplaintFiled":"12/16/2023","vin":"7PDSGABA9PN","components":"AIR BAGS","summary":"Passenger seat does not detect light to normal weight/BMI adult buckled in and disables the front passenger airbag. Vehicle service state it is working as intended. Therefore, for all intent and purposes the vehicle does not have passenger airbag.","products":[{"type":"Vehicle","productYear":"2023","productMake":"RIVIAN","productModel":"R1S","manufacturer":"Rivian Automotive, LLC"}]},{"odiNumber":11559419,"manufacturer":"Rivian Automotive, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/21/2023","dateComplaintFiled":"12/11/2023","vin":"7PDSGABA7PN","components":"UNKNOWN OR OTHER","summary":"The single horn on this vehicle is incredibly weak/not loud enough and has almost led to two separate incidents in my 3 months of ownership due to other drivers not being able to hear my horn.","products":[{"type":"Vehicle","productYear":"2023","productMake":"RIVIAN","productModel":"R1S","manufacturer":"Rivian Automotive, LLC"}]},{"odiNumber":11559589,"manufacturer":"Rivian Automotive, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/11/2023","dateComplaintFiled":"12/11/2023","vin":"7PDSGABA6PN","components":"STEERING,WHEELS,LANE DEPARTURE","summary":"Low Tire Warning either failed or is defective.  On Dec 11, 2023 my rear tire went flat (to 4 PSI) while driving on the freeway. I was driving for about 25 miles on the freeway when the Rivian R1S truck kept swerving left and right between the lane markers like the lane assist was malfunctioning. Another driver pulled up on the side of me and got my attention by honking their horn to let me know my tire was flat.  At this point the rear passenger tire was dangerously low. There was no warning message on the dash that my tire was dangerously low.   This could have resulted in a serious accident simply because I was not given proper warning about the tire pressure. I believe that the tire is defective, so had the truck towed to a tire shop to inspect and replace the tire. The truck is about 30 days old with 1,801 miles on it.","products":[{"type":"Vehicle","productYear":"2023","productMake":"RIVIAN","productModel":"R1S","manufacturer":"Rivian Automotive, LLC"}]},{"odiNumber":11558233,"manufacturer":"Rivian Automotive, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/03/2023","dateComplaintFiled":"12/03/2023","vin":"7PDSGABA2PN","components":"UNKNOWN OR OTHER","summary":"The vehicle horn is not very loud and makes a low frequency noise that is not easily recognizable as a vehicle horn.  The horn presents a safety risk to vehicle occupants, other vehicles and pedestrians.","products":[{"type":"Vehicle","productYear":"2023","productMake":"RIVIAN","productModel":"R1S","manufacturer":"Rivian Automotive, LLC"}]},{"odiNumber":11558104,"manufacturer":"Rivian Automotive, LLC","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"12/01/2023","dateComplaintFiled":"12/02/2023","vin":"7PDSGABA8PN","components":"SEAT BELTS,VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE","summary":"I was headed straight but stopped so that I could move into a left turn lane. As I got into the left turn lane and was straightening up behind the person in front of me at almost a dead stop the R1S lunged forward and accelerated at a high rate of speed hitting the car in front of me (speed control issue already known on the R1T). The camera footage verifies it. No warning lights went off (forward collision avoidance, automatic emergency braking) that there was a car in front of me and to brake (normally if there is a car in front of you that close and the vehicle thinks there will be a collision the screen goes red and the letters BRAKE come up bold in black, the car will brake if it thinks you may hit something). Of course now all my side sensors don\u2019t work.  I am still waiting on diagnostics from Rivian. Additionally, my seatbelt didn\u2019t lock throwing me forward. I have only had this SUV two months with 848 miles.  The car in front of me had substantial damage. If anyone had been in her backseat especially a child they would have been injured. My safety was in danger with the seatbelt not locking. I am waiting on the diagnostics still from Rivian. Insurance is waiting on Rivian. There had been nothing like this prior to this incident.","products":[{"type":"Vehicle","productYear":"2023","productMake":"RIVIAN","productModel":"R1S","manufacturer":"Rivian Automotive, LLC"}]},{"odiNumber":11555912,"manufacturer":"Rivian Automotive, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/05/2023","dateComplaintFiled":"11/19/2023","vin":"7PDSGABL9PN","components":"UNKNOWN OR OTHER,SERVICE BRAKES","summary":"I was at 44% state of charge and the ambient temp was around 65 F. While taking a turn at an intersection, the vehicle reduced regenerative braking(regen bar on the vehicle was greyed out) had I had quickly break as the car started to coast. This only lasted for 8-10 secs and the vehicle had regular regen breaking. Rivian don\u2019t have blended braking, so if that had happened in different situations that needed much faster reaction time I would be in trouble.  Issue 1: vehicle randomly decided to go into reduced regen for a brief period even at ideal conditions for regen( low SoC and normal temp, vehicle drive only for 5 mins)   Issue 2: There is no blended braking to compensate for this in such situation, putting the driver/passengers at risk","products":[{"type":"Vehicle","productYear":"2023","productMake":"RIVIAN","productModel":"R1S","manufacturer":"Rivian Automotive, LLC"}]},{"odiNumber":11555741,"manufacturer":"Rivian Automotive, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/17/2023","dateComplaintFiled":"11/17/2023","vin":"7PDSGABA2PN","components":"AIR BAGS","summary":"The front Passenger seat intermittently disables the Passenger Air Bag System, depending on the movement of the passenger.  For example, my girlfriend was sitting in the seat, with her legs crossed.   When she is in this position, the system disables.  If she shifts her weight around, the system reenables.   This is repeatable, with numerous members of my family.    I had the vehicle in service, and they were not able to reproduce the issue (No trouble found).   As soon as I got my daughter, in the care ,the issue presented itself once again.  My daughter is 108 lbs.","products":[{"type":"Vehicle","productYear":"2023","productMake":"RIVIAN","productModel":"R1S","manufacturer":"Rivian Automotive, LLC"}]},{"odiNumber":11555021,"manufacturer":"Rivian Automotive, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/13/2023","dateComplaintFiled":"11/14/2023","vin":"7PDSGABAXPN","components":"ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE,LANE DEPARTURE","summary":"Rivian released a software update that bricked my vehicle.  It is drivable but the infotainment screen and safety features are inaccessible.  It is unclear what features work and which ones do not.  Rivian has only released limited information on Reddit, and there has been no other formal communication to impacted owners.  Customer service said it was aware and that the team was working on a resolution, but this is a major red flag and should be investigated.  [XXX]  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2023","productMake":"RIVIAN","productModel":"R1S","manufacturer":"Rivian Automotive, LLC"}]},{"odiNumber":11555040,"manufacturer":"Rivian Automotive, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/14/2023","dateComplaintFiled":"11/14/2023","vin":"7PDSGABA6PN","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE","summary":"Software update rolled out version 2023.42.0 and now the vehicle screen is black and HVAC does not work. It is unclear if any safety or airbag systems are operational. Cameras not working.","products":[{"type":"Vehicle","productYear":"2023","productMake":"RIVIAN","productModel":"R1S","manufacturer":"Rivian Automotive, LLC"}]},{"odiNumber":11555051,"manufacturer":"Rivian Automotive, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/13/2023","dateComplaintFiled":"11/14/2023","vin":"7PDSGABA3PN","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING,FORWARD COLLISION AVOIDANCE","summary":"Rivian pushed a software update to owners on the evening of 11/13/2023. This update made the driver information and infotainment screens non-functional and also disabled all driver saftey aids and any ability to turn exterior lights or windshield wipers off or on. As of 11:24 am CST on 11/14/2023, owners have still not been officially notified or provided any status updates aside from a reddit post by Rivian's VP of software development  [XXX] ). Rivian has no estimated time to have a solution in place.  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2023","productMake":"RIVIAN","productModel":"R1S","manufacturer":"Rivian Automotive, LLC"}]},{"odiNumber":11555106,"manufacturer":"Rivian Automotive, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/13/2023","dateComplaintFiled":"11/14/2023","vin":"7PDSGABA2PN","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"OTA update 2023.42 failed to install and left car without working screens, the only way to really manage the vehicle's settings. No formal communication until mid-afternoon next day, approximately 16+ hours after problem became known.  Rivian stating vehicle can be driven without speedometer and working systems.","products":[{"type":"Vehicle","productYear":"2023","productMake":"RIVIAN","productModel":"R1S","manufacturer":"Rivian Automotive, LLC"}]},{"odiNumber":11553554,"manufacturer":"Rivian Automotive, LLC","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/18/2023","dateComplaintFiled":"11/04/2023","vin":"7PDSGABA4PN","components":"ELECTRICAL SYSTEM,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"Stopped at McDonalds drive through waiting to order with my foot on the brake and the vehicle lunged forward rearending the car stopped 5 feet in front of me ordering. I was trying to brake but it kept pushing the car in front of me then careened to the right hitting a sign and a parked car. I kept pumping the brakes and I thought it was going to run into a building when the vehicle finally stopped about 30 feet from the 2nd parked car it struck. Apparently it was \"sudden unintended acceleration\" and I've been reading on-line this has happened to many people including Actor Alan Ruck (see article). Rivian has not been responsive to us. Crash involving \u2018Ferris Bueller,\u2019 \u2018Succession\u2019 actor Alan Ruck was not a crime: LAPD by: Marc SternfieldPosted: Nov 2, 2023 / 03:22 PM PDT No charges will be filed as a result of the multi-car crash in Hollywood involving \u201cFerris Bueller\u201d and \u201cSuccession\u201d actor Alan Ruck, Los Angeles Police told KTLA on Thursday. The collision happened around 9 p.m. on Halloween night at the busy intersection of La Brea Avenue and Hollywood Boulevard. In two surveillance videos obtained by KTLA, Ruck\u2019s Rivian electric pickup truck is seen stopped behind another car at a red light as pedestrians cross in the crosswalk. For reasons still unclear, the truck suddenly lunges forward and rear-ends the other car, and then careens across lanes of traffic, hitting another vehicle before crashing through the wall of Raffallo\u2019s Pizza. At least one person is hospitalized after a three-vehicle collision sent a truck crashing through a pizza shop in Hollywood on Oct. ... Actor Alan Ruck is seen at the crash scene. Tim Ratcliff, who owns several adjacent restaurants, rushed to help the actor who he says was more concerned about the safety of the people he hit than his own wellbeing. \u201cI asked him, \u2018Are you okay? And the first thing out of his mouth was, \u2018Is everyone [else] okay? I think I hit someone. Is he okay?\u2019,\u201d Ratcliff told KTLA.A 32-year-old man from one of th","products":[{"type":"Vehicle","productYear":"2023","productMake":"RIVIAN","productModel":"R1S","manufacturer":"Rivian Automotive, LLC"}]},{"odiNumber":11552954,"manufacturer":"Rivian Automotive, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/24/2023","dateComplaintFiled":"11/01/2023","vin":"7PDSGABL6PN","components":"SERVICE BRAKES","summary":"One fine morning, went to start the car and the car threw a bunch of error messages related to servicing 12 V battery system and dis-engaged the parking brake that lead the vehicle to start rolling down the driveway. The message on screen warned of applying brakes, and luckily circumstances were safe around the car, and I was able to apply brakes and was able to reboot the car and systems restored. Considering this vehicle does not have traditional ignition and is capable of waking up via remote application, and this incident happened merely as the vehicle was waking up, this can be a dangerous situation especially if it happens while unattended. The vehicle does not have mechanical parking brake controls, and is completely computer controlled.  The fail safe condition around parking brake systems and circuit/software faults need to ensure parking brake stays engaged during any computer faults.","products":[{"type":"Vehicle","productYear":"2023","productMake":"RIVIAN","productModel":"R1S","manufacturer":"Rivian Automotive, LLC"}]},{"odiNumber":11552916,"manufacturer":"Rivian Automotive, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/11/2023","dateComplaintFiled":"10/31/2023","vin":"7PDSGABA3PN","components":"AIR BAGS","summary":"When my wife, 5 ft 5 in about ~100lbs sits in the front passenger seat (legs and feet forward in a regular up-right position), the airbag does not always turn on.    It is intermittent and unpredictable when it turns on vs. off.  It even turns off and on while driving.  It makes us uncomfortable not knowing if she is protected in a crash.  Rivian has told us it's working as expected but the photos show otherwise and they say there is nothing they can do to fix.","products":[{"type":"Vehicle","productYear":"2023","productMake":"RIVIAN","productModel":"R1S","manufacturer":"Rivian Automotive, LLC"}]},{"odiNumber":11550710,"manufacturer":"Rivian Automotive, LLC","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"08/01/2023","dateComplaintFiled":"10/18/2023","vin":"7PDSGABL3PN","components":"SUSPENSION,SERVICE BRAKES,LANE DEPARTURE","summary":"Immediately after purchasing the vehicle, I got error codes thrown to service the suspension while driving to my house, specifically at 15-20mph over traffic calming bumps. This fault cleared immediately the first few times.  On July 25 I submitted a service request as my family headed out on a two week,  900 mile trip. The service suspension fault had returned and disabled my ability to change modes/ride heights, blind spot sensors and cruise control, all of which I was counting on using during trip.  I shut off and restarted the vehicle several times trying to clear the fault and regain functionality, but the fault inevitably returned.  On July 25, Rivian added a response in the service portal that they would address the problem by July 28th.   I heard nothing more. On August 1, I was driving south on HWY 57 in North Idaho. I hoped that code would have cleared, but it came back on almost immediately. After driving for about 5 miles, I decided to pull over at a visitor center parking lot to try and reset again to change modes, regain safety sensors, and cruise control. While turning left into the parking lot, another driver tried to pass on my left on a double yellow line driving above the 55mph speed limit. He collided with the front left part of my vehicle, damaging the body and breaking the front tie rod ends, leaving me unable to steer or drive forward, disabled, in the oncoming traffic lane.  I asked Rivian to share data about the turn signal use, brake light, and speed data at the time of the accident with me.  They did not respond in writing, but called and refused, getting quite angry during the call.  After researching and observing other Rivians, I don't believe that my brake lights were on during regenerative braking.  The rear, side, and blind spot sensors were disabled. Turning 1/4 second sooner or 5\u00ba sharper would have killed me.","products":[{"type":"Vehicle","productYear":"2023","productMake":"RIVIAN","productModel":"R1S","manufacturer":"Rivian Automotive, LLC"}]},{"odiNumber":11548357,"manufacturer":"Rivian Automotive, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/05/2023","dateComplaintFiled":"10/05/2023","vin":"7PDSGABL0PN","components":"UNKNOWN OR OTHER","summary":"Horn on the car not loud enough. Other drivers on road can barely hear it.  I can barely hear inside my own car.","products":[{"type":"Vehicle","productYear":"2023","productMake":"RIVIAN","productModel":"R1S","manufacturer":"Rivian Automotive, LLC"}]},{"odiNumber":11547649,"manufacturer":"Rivian Automotive, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2023","dateComplaintFiled":"10/02/2023","vin":"7PDSGABA0PN","components":"AIR BAGS,SEATS","summary":"Passenger side airbag off sign stayed on while my girlfriend was sitting in the seat. She weighs about 100 pounds. When I sat in the passenger seat, the Passenger side airbag off sign turned off. I weigh about 170 pounds.","products":[{"type":"Vehicle","productYear":"2023","productMake":"RIVIAN","productModel":"R1S","manufacturer":"Rivian Automotive, LLC"}]},{"odiNumber":11547422,"manufacturer":"Rivian Automotive, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/09/2023","dateComplaintFiled":"09/29/2023","vin":"7PDSGABA1PN","components":"AIR BAGS","summary":"I noticed when driving with a passenger (female, approximately 135 pounds) that the screen keeps switching between \"PASSENGER AIRBAG OFF\" and showing the vehicle detects the passenger (hence the airbag is on).  I'm concerned about the safety of my passenger when driving as I do not know whether the passenger airbag will work properly.  I took photos and videos of this issue with my vehicle as it is reproducible when driving with this passenger.  I took the vehicle to the manufacturer's service center, and they noted: \"Followed along with the repair plan created by diagnostics team, notated each step as completed, upon following repair plan was unable to duplicate customer concern, found the occupancy sensor works as expected, The occupancy sensor is very sensitive and dependent upon the weight being distributed equally throughout the seat, if the occupant sits too far forward in the seat the sensor will not detect the weight\".  The issue was first detected on September 9, 2023 and the vehicle had less than 1000 miles on the odometer.","products":[{"type":"Vehicle","productYear":"2023","productMake":"RIVIAN","productModel":"R1S","manufacturer":"Rivian Automotive, LLC"}]},{"odiNumber":11546818,"manufacturer":"Rivian Automotive, LLC","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/11/2023","dateComplaintFiled":"09/27/2023","vin":"7PDSGABA2PN","components":"STEERING,WHEELS,UNKNOWN OR OTHER","summary":"Vehicle lunged to the right without any driver input. Damaged rim and wheel and could have hurt someone . Have never experienced anything like this in my life. Steering wheel was perfectly straight but vehicle lunges to the right. This is a safety issue.","products":[{"type":"Vehicle","productYear":"2023","productMake":"RIVIAN","productModel":"R1S","manufacturer":"Rivian Automotive, LLC"}]},{"odiNumber":11546987,"manufacturer":"Rivian Automotive, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/27/2023","dateComplaintFiled":"09/27/2023","vin":"7PDSGABA7PN","components":"AIR BAGS","summary":"They have set the sensors for the passenger airbag outside of the acceptable department standards. There are many instances where a person under 120 pounds does not activate the sensor and therefore the passenger airbag is not activated. I have notified the company on several occasions and not been given any response other than they are aware or it is working as intended. It is not worth someone getting hurt to create a response.","products":[{"type":"Vehicle","productYear":"2023","productMake":"RIVIAN","productModel":"R1S","manufacturer":"Rivian Automotive, LLC"}]},{"odiNumber":11546596,"manufacturer":"Rivian Automotive, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/14/2023","dateComplaintFiled":"09/26/2023","vin":"7PDSGABA3PN","components":"POWER TRAIN","summary":"On the morning of 9/14/2023 while commuting to work, my one month old, 2100 mile R1S ground to a halt while driving normally in All-Purpose Mode at about 15mph in the middle of a busy road.  There were zero warning signs or noticeable weirdness with the vehicle before this happened.  The vehicle stopped itself, parked and put the hazard lights on with multiple warning messages on the screen displayed. There was heavy morning traffic and we had no ability to shift out of park to move the vehicle to a safer place. This was a very unsafe situation.  It was stuck in the middle of the road and other drivers began swerving around us, nearly colliding with us and each other. I had to call a tow truck and 911 to dispatch a police officer to come and light us up to keep the situation safe while waiting on the tow.  Today the Rivian Service Center confirmed the diagnosis was a failure of the front drive  inverter, which will be replaced accordingly and the vehicle will be put back in service once the repairs are completed.  My concerns and reason for this report are the way this failure happens without warning at any speed at any location, and the inability of the driver to move the vehicle, even under limited power and speed, using the other drive unit (either front or rear).  In order to be confident in driving my R1S going forward, I'd like to know what exactly failed in the inverter and why, and what was revised on the new inverters to prevent or significantly lower the failure rate.  If nothing is done, someone is going to get hurt or killed by this.   Also if Rivian can push a software update to allow the vehicle to be limped to a safe place using the other drive unit in the event of an inverter failure, that would be helpful as well.   I know of several other Rivian owners who have experienced this exact failure and they all had to be towed away from an unsafe situation on the road after being unable to move their vehicles.","products":[{"type":"Vehicle","productYear":"2023","productMake":"RIVIAN","productModel":"R1S","manufacturer":"Rivian Automotive, LLC"}]},{"odiNumber":11543063,"manufacturer":"Rivian Automotive, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/05/2023","dateComplaintFiled":"09/07/2023","vin":"7PDSGABL4PN","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"The car automatically, abruptly, and without warning shift into park as I slowed down at a stop sign and stalled in the middle of the road. It did not shift into Park for 30-35 mins and even after doing hard and soft resets while on the phone with service. Somehow it worked again after my hitting the brakes several times and I was able to move it out to the side and drive it back home. This issue has happened multiple times in the past too but it only happened for a few seconds as opposed to such a long time. The car had a \u2018charger not connected properly\u2019 warning on the dashboard.  My safety and that of my wife was put in danger as an abrupt and automatic shift to park disrupted traffic and we could\u2019ve been rear-ended. This is also a particularly troubling issue if the car stalls abruptly when slowing down on the freeway and cars in the back are speeding up and end up rear-ending my car. This situation could be fatal.  I wasn\u2019t able to reproduce the event but it has happened to me multiple times in the past. Rivian is looking into this issue now as I\u2019ve dropped off my car for service today (9/6). I did receive responses to my post on Reddit about this situation and other customers complaining of experiencing the same issue.   There were no warning lamps or prior warnings of this issue. The dashboard showed a charger not installed correctly error but I believe that\u2019s for another issue I\u2019ve had with the car where the car does not fast charge.   The issue first appeared for me in stop and go traffic in Seattle downtown a few days after taking delivery of the car in June, and once again on the Canada-US border in Vancouver in July when moving slowly in line to reach the immigration booth. The car abruptly stopped and would not shift back to drive. It took a minute or two but it eventually shifted back to drive.","products":[{"type":"Vehicle","productYear":"2023","productMake":"RIVIAN","productModel":"R1S","manufacturer":"Rivian Automotive, LLC"}]},{"odiNumber":11541327,"manufacturer":"Rivian Automotive, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/25/2023","dateComplaintFiled":"08/29/2023","vin":"7PDSGABAXPN","components":"ELECTRICAL SYSTEM","summary":"RIVIAN CHANGED THE HORN AND NO ONE CAN HEAR ME.  [XXX]   Watch this video to understand. Rivian tells me there is nothing to fix because this is the new cost cutting design. Recall these ASAP   INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2023","productMake":"RIVIAN","productModel":"R1S","manufacturer":"Rivian Automotive, LLC"}]},{"odiNumber":11533380,"manufacturer":"Rivian Automotive, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/11/2023","dateComplaintFiled":"07/20/2023","vin":"7PDSGABA6PN","components":"AIR BAGS,SEATS","summary":"When the passenger seat is occupied, we intermittently get a message that the airbag is off (and the heating/ac controls for the passenger side go away).  This occurred when the seat was occupied by two of my sons (one 6'1\", 145 lbs and the other 5'9\" and 155 lbs).  We took the car in to get checked and while Rivian noticed the same issue after testing, they said diagnostics found nothing wrong.  They checked to see if this was related to the Feb 2023 recall and said it is not.  Additionally, we have a loaner R1S and it has the exact same issue with the passenger seat not detecting a passenger is in the seat.","products":[{"type":"Vehicle","productYear":"2023","productMake":"RIVIAN","productModel":"R1S","manufacturer":"Rivian Automotive, LLC"}]},{"odiNumber":11510668,"manufacturer":"Rivian Automotive, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/02/2023","dateComplaintFiled":"03/07/2023","vin":"7PDSGABLXPN","components":"STEERING","summary":"Steering wheel was angled when the car was going straight Vehicle felt unstable going into turns and would pull toward the center line in the road  Upon inspecting underneath the vehicle, the steering rack bolts were loose and the rack moving side to side making the steering inconsistent and loose.","products":[{"type":"Vehicle","productYear":"2023","productMake":"RIVIAN","productModel":"R1S","manufacturer":"Rivian Automotive, LLC"}]}]}