{"count":9,"message":"Results returned successfully","results":[{"odiNumber":11764139,"manufacturer":"Subaru of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/14/2024","dateComplaintFiled":"09/14/2026","vin":"JF2SLDRC1SH","components":"UNKNOWN OR OTHER","summary":"The radio/HVAC system in the 2025 Subaru Forester has a major delay problem which causes the unit to freeze and not accept user input, delay connectivity, and HVAC conteol, and volume comtrol/on/off, etc.  This can take up to 90 seconds to work and if already driving,  causes unnecessary fiddling which is a safety concern.  The manufacturer is aware of the issue and considers it acceptable.  Compared to other manufacturers, it is far from acceptable or safe.  Since the manufacturer is clearly aware of the issue without intending to fix the issue, I am bringing this to your attention and hope you can do something to help.  Now that the HVAC and entertainment comtrols are integrated into the vehicle and aftermarket is no longer an alternative, the consumer is dependent upon the manufacturer to provide and fix a bad/faulty product.  The more I have to take my eyes off the road.  The greater the risk for an accident.","products":[{"type":"Vehicle","productYear":"2025","productMake":"SUBARU","productModel":"FORESTER","manufacturer":"Subaru of America, Inc."}]},{"odiNumber":11764222,"manufacturer":"Subaru of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/14/2026","dateComplaintFiled":"09/14/2026","vin":"JF2SLDBC8SH","components":"FORWARD COLLISION AVOIDANCE","summary":"Driving in middle lane on i-87 heading towards albany (around it), car alarmed (flashed a red box on dashboard) and then the AEB braked for shadows in front and caused cars to swerve behind us with semi trucks getting too close. Could not get the car to stop breaking and other drivers were very upset at us. Will be taking to subaru for next appointment to recalibrate and teach me how to turn off. Have not confirmed yet with dealer or had inspection yet, as it only happened today 9/14/26 around 12pm-1pm. Unknown for availability for inspection upon request.  Has happened in past for smaller turns on backroads around home but never this bad.","products":[{"type":"Vehicle","productYear":"2025","productMake":"SUBARU","productModel":"FORESTER","manufacturer":"Subaru of America, Inc."}]},{"odiNumber":11763329,"manufacturer":"Subaru of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/25/2026","dateComplaintFiled":"09/10/2026","vin":"JF2SKAJC1SH","components":"FUEL/PROPULSION SYSTEM","summary":"I recently noticed that the metal lip and outer cap area of my fuel filler neck is rusting. This isn't just a cosmetic issue this is the exact surface where the gas cap needs to seal to keep the fuel system airtight. Because it\u2019s rusting it\u2019s going to ruin that seal, cause fuel vapor leaks, and trigger a check engine light.  In addition to the fuel neck, both my front driver and passenger side windows screech and vibrate heavily whenever they get wet from rain or a car wash. The glass binds up in the wet run channels, which is putting unnecessary strain on the window regulators and motors and makes it difficult to see out of my windows and view my side mirrors properly.   Dealership admitted that there are four other vehicles I have within the same make, model,year and similar mileage that have the exact same issue which is a need for there to be a safety recall. They got a bad batch of vehicles with a defect that is affected multiple other vehicles that are like mine.","products":[{"type":"Vehicle","productYear":"2025","productMake":"SUBARU","productModel":"FORESTER","manufacturer":"Subaru of America, Inc."}]},{"odiNumber":11757614,"manufacturer":"Subaru of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2025","dateComplaintFiled":"08/18/2026","vin":"jf2sldhc5sh","components":"STRUCTURE","summary":"Sunroof cracked completely on its own while vehicle was parked.  No surface impact, chip, marking or exterior imperfection in the glass was present.  There were small air bubbles in the pane mould around the corner where the crack appeared and spread across the pane.  Dealership replaced it under factory warranty after Subaru of America approved the claim at no cost at 15,216 miles.","products":[{"type":"Vehicle","productYear":"2025","productMake":"SUBARU","productModel":"FORESTER","manufacturer":"Subaru of America, Inc."}]},{"odiNumber":11757616,"manufacturer":"Subaru of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/13/2026","dateComplaintFiled":"08/18/2026","vin":"JF2SLDHC5SH","components":"WHEELS","summary":"Noticeable noise after oil change and tire rotation that became progressively worse over time.  Constant humming/growling noise from the rear that increases in volume and intensity with speed. Noticeable at 40 mph and higher and floor vibration present at highway speed, especially under the dead pedal.  Droning propeller sound.  Upon inspection, both rear hub bearing units were failing prematurely and were replaced at 29,240 miles at no cost under the factory warranty.","products":[{"type":"Vehicle","productYear":"2025","productMake":"SUBARU","productModel":"FORESTER","manufacturer":"Subaru of America, Inc."}]},{"odiNumber":11756731,"manufacturer":"Subaru of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/04/2025","dateComplaintFiled":"08/13/2026","vin":"JF2SLSJD1SH","components":"UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM","summary":"Purchased new 2025 Subaru Forester Hybrid Sport on 01 May 2025 (owned 19 months). Approximately 156 DAYS (a little over 5 months) after purchase we began having trouble with an unknown fuel system defect which prevents the vehicle from being refueled, disables our hybrid system, disables safety features such as the vehicles eyesight system, cruise control, and RAB. Vehicle leaking strong gas smell. Issue has been increasing in frequency, occurring more often, and now escalating to leaking fuel all over the side of my car. I took my vehicle to the Subaru service center at the dealership for repairs on: 06 OCTOBER 2025 (~14,700 miles), 22 OCTOBER 2025 (17,394 miles), 09 MARCH 2026 (27,470 miles), 02 JULY 2026 (35,782 miles), 23 JULY 2026 (35,782 miles) To date, Subaru has been unable to identify the direct cause of the problem and replacing the gas cap is a bandaid on the unknown issue.","products":[{"type":"Vehicle","productYear":"2025","productMake":"SUBARU","productModel":"FORESTER","manufacturer":"Subaru of America, Inc."}]},{"odiNumber":11756347,"manufacturer":"Subaru of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/07/2026","dateComplaintFiled":"08/11/2026","vin":"JF2SLDTC4SH","components":"Chest Clip, Buckle, Harness","summary":"The harness was missing stitching on one side. They're supposed to be two levels to connect the harness for a smaller child. One side had two levels. The other side it only had one. Safety first is sending me a brand new harness.","products":[{"type":"Vehicle","productYear":"2025","productMake":"SUBARU","productModel":"FORESTER","manufacturer":"Subaru of America, Inc."},{"type":"Child Seat","productYear":"9999","productMake":"SAFETY 1ST","productModel":"JIVE","manufacturer":"Dorel Juvenile Group"}]},{"odiNumber":11753338,"manufacturer":"Subaru of America, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/03/2026","dateComplaintFiled":"07/28/2026","vin":"JF2SLDBCXSH","components":"SERVICE BRAKES, HYDRAULIC,VEHICLE SPEED CONTROL","summary":"The contact owns a 2025 Subaru Forester. The contact stated that while pulling into a parking space, the brake pedal was slightly released to move the vehicle forward; however, the vehicle unintendedly accelerated, failed to respond upon depression of the brake pedal, and crashed into a brick wall. The impact resulted in damages to the front bumper and caused a body panel to detach. No warning light was illuminated before or after the crash. The air bags did not deploy. There was no property damage, no reported injury, and no Police report was filed. The vehicle was driven to the dealer, where Subaru field technicians inspected the Event Data Recorder (EDR) and informed the contact that no data was recorded. The manufacturer was contacted and informed the contact that data was not logged because the vehicle was traveling at a significantly slow speed. The vehicle was not diagnosed or repaired. Additionally, the contact stated that a previously owned 2021 Subaru Forester had experienced the same failure, which also resulted in a crash, and a Police report was filed. The failure mileage was approximately 1,200.","products":[{"type":"Vehicle","productYear":"2025","productMake":"SUBARU","productModel":"FORESTER","manufacturer":"Subaru of America, Inc."}]},{"odiNumber":11745351,"manufacturer":"Subaru of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/15/2026","dateComplaintFiled":"06/20/2026","vin":"JF2SLSTD0SH","components":"FORWARD COLLISION AVOIDANCE","summary":"While driving wth adaptive cruise set to 50mph I attempted to adjusted the setting for distance between us and rage car in front of us.  While the car in front of us was maintains a steady speed our Forester started to slow down dramatically to a near stop; pressing the accelerator had no effect on the slow-down.  Fortunately there was a new, closed lane next to us so we were able to roll out of traffic into that lane.  Brought the car to a complete stop and turned the adaptive cruise off.  After testing that the accelerator worked ok, pulled back into traffic.  All was well the rest of this trip. This happened again when I tried to increase the distance between our car and the one ahead of us.  Same fix\u2026pulled over, shut off adaptive cruise and successfully pulled out into traffic.   Lesson learned\u2026leave the distance setting alone when using adaptive cruise\u2026.","products":[{"type":"Vehicle","productYear":"2025","productMake":"SUBARU","productModel":"FORESTER","manufacturer":"Subaru of America, Inc."}]}]}