{"count":95,"message":"Results returned successfully","results":[{"odiNumber":11763288,"manufacturer":"Subaru of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/03/2026","dateComplaintFiled":"09/10/2026","vin":"4S4BTGPD1R3","components":"UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE","summary":"My 2024 Subaru Outback rapidly deaccelerated/tried to stop in the middle of the highway twice!  This is a safety issue and an accident waiting to happen.  This car has been to the Subaru dealer 4 times for this issue and the dealer says they can\u2019t figure it out.  The last time the car slowed drastically and in the middle of the highway, we had three of our little grandkids (all under 6) in the backseat. It was very scary and it almost caused a very serious accident.  I am now too afraid to ride in that car especially with my babies.","products":[{"type":"Vehicle","productYear":"2024","productMake":"SUBARU","productModel":"OUTBACK","manufacturer":"Subaru of America, Inc."}]},{"odiNumber":11763292,"manufacturer":"Subaru of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/04/2026","dateComplaintFiled":"09/10/2026","vin":"4S4BTGPD1R3","components":"FORWARD COLLISION AVOIDANCE","summary":"I own a 2024 Subaru Outback Limited XT, VIN [XXX]. While traveling approximately 45\u201350 mph on a four-lane road with Adaptive Cruise Control (ACC) engaged, my vehicle suddenly and rapidly decelerated and automatically applied the brakes as I approached a police vehicle traveling in the lane immediately to my right. There was NOTHING in my lane for at least one mile ahead of me. The police vehicle was not in my lane. It was traveling in the adjacent lane to my right. As I approached the police vehicle, my Subaru unexpectedly began rapidly decelerating and automatically braking. I did not apply the brakes. There was no warning beep before the automatic braking occurred. The vehicle behaved as though it had detected an imminent collision or obstacle directly in its path, even though there was no vehicle, pedestrian, or other obstacle in my lane for at least a mile. The event occurred while Adaptive Cruise Control was engaged. I am concerned that the EyeSight/Adaptive Cruise Control and/or Pre-Collision Braking system incorrectly detected the police vehicle traveling in the adjacent lane as an obstacle or as being in my vehicle\u2019s path. The sudden automatic braking at approximately 45\u201350 mph is a serious safety concern. A vehicle traveling behind me could have struck my vehicle because the deceleration was unexpected and there was no warning beep. This type of false or inappropriate automatic braking could cause a rear-end collision or other crash. I am requesting that NHTSA investigate whether 2024 Subaru Outback vehicles equipped with EyeSight and Adaptive Cruise Control are experiencing unintended or inappropriate automatic braking, phantom braking, or rapid deceleration when vehicles are traveling in an adjacent lane. I would like this complaint associated with other reports involving sudden braking, rapid deceleration, Adaptive Cruise Control, EyeSight, and Pre-Collision Braking in 2024 Subaru Outback vehicles. I am willing to provide additional informati INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2024","productMake":"SUBARU","productModel":"OUTBACK","manufacturer":"Subaru of America, Inc."}]},{"odiNumber":11762961,"manufacturer":"Subaru of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/08/2026","dateComplaintFiled":"09/09/2026","vin":"4s4btgpd9r3","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"Automatic braking applied without warning . It activated with no imminent threat and cause my car to stop on the road . It would not go forward pushing the gas pedal and I had to stop in the road completely and put it in park and then put it in drive before I could proceed down the road .","products":[{"type":"Vehicle","productYear":"2024","productMake":"SUBARU","productModel":"OUTBACK","manufacturer":"Subaru of America, Inc."}]},{"odiNumber":11762971,"manufacturer":"Subaru of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/09/2026","dateComplaintFiled":"09/09/2026","vin":"4S4BTADC2R3","components":"FORWARD COLLISION AVOIDANCE","summary":"On  at approximately XXX 5:30am, while driving my 2024 Subaru Outback Premium Northbound on [XXX] right in front of the [XXX], the EyeSight Driver Assist / Pre-Collision Braking system engaged with hard/sudden braking despite no vehicle, pedestrian, or object present in or near the roadway. There was a vehicle following behind me, and the sudden braking created a near rear-end collision. Road conditions were dry, weather was dark but clear, and traffic was light to moderate. I am concerned this represents a false-positive activation of the automatic emergency braking system that poses a collision risk. I am requesting this be logged as a safety complaint against the vehicle's Collision Avoidance/EyeSight system.   INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2024","productMake":"SUBARU","productModel":"OUTBACK","manufacturer":"Subaru of America, Inc."}]},{"odiNumber":11762881,"manufacturer":"Subaru of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/04/2026","dateComplaintFiled":"09/08/2026","vin":"4S4BTGPD1R3","components":"FORWARD COLLISION AVOIDANCE","summary":"I own a 2024 Subaru Outback Limited XT, VIN [XXX].  While traveling approximately 45\u201350 mph on a four-lane road with Adaptive Cruise Control (ACC) engaged, my vehicle suddenly and rapidly decelerated and automatically applied the brakes as I approached a police vehicle traveling in the lane immediately to my right.  There was NOTHING in my lane for at least one mile ahead of me. The police vehicle was not in my lane. It was traveling in the adjacent lane to my right.  As I approached the police vehicle, my Subaru unexpectedly began rapidly decelerating and automatically braking. I did not apply the brakes. There was no warning beep before the automatic braking occurred.  The vehicle behaved as though it had detected an imminent collision or obstacle directly in its path, even though there was no vehicle, pedestrian, or other obstacle in my lane for at least a mile.  The event occurred while Adaptive Cruise Control was engaged. I am concerned that the EyeSight/Adaptive Cruise Control and/or Pre-Collision Braking system incorrectly detected the police vehicle traveling in the adjacent lane as an obstacle or as being in my vehicle\u2019s path.  The sudden automatic braking at approximately 45\u201350 mph is a serious safety concern. A vehicle traveling behind me could have struck my vehicle because the deceleration was unexpected and there was no warning beep. This type of false or inappropriate automatic braking could cause a rear-end collision or other crash.  I am requesting that NHTSA investigate whether 2024 Subaru Outback vehicles equipped with EyeSight and Adaptive Cruise Control are experiencing unintended or inappropriate automatic braking, phantom braking, or rapid deceleration when vehicles are traveling in an adjacent lane.  I would like this complaint associated with other reports involving sudden braking, rapid deceleration, Adaptive Cruise Control, EyeSight, and Pre-Collision Braking in 2024 Subaru Outback vehicles.  I am willing to provide additional  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2024","productMake":"SUBARU","productModel":"OUTBACK","manufacturer":"Subaru of America, Inc."}]},{"odiNumber":11762582,"manufacturer":"Subaru of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/06/2026","dateComplaintFiled":"09/07/2026","vin":"4S4BTADC0R3","components":"UNKNOWN OR OTHER","summary":"On our long driveway, the car strongly accelerated with no gas pressure. I firmly pushed the brake and brought it to a stop. Upon lifting the brake again, it immediately accelerated entirely on its own with no use of the gas pedal. Heavy braking stopped it again. The same exact thing happened a few more times, the only way to prevent runaway acceleration was to forcefully apply the brakes. We safely parked the car. This experience was extremely alarming. Had we not been in our driveway and on the street, we could have been in a serious accident. The SUV was totally out of our control.","products":[{"type":"Vehicle","productYear":"2024","productMake":"SUBARU","productModel":"OUTBACK","manufacturer":"Subaru of America, Inc."}]},{"odiNumber":11756969,"manufacturer":"Subaru of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/10/2026","dateComplaintFiled":"08/14/2026","vin":"4S4BTAFC0R3","components":"WHEELS","summary":"I am filing this complaint regarding the premature wear and replacement of all 4 tires on my 2024 Subaru Outback at approximately 30,000 miles. I believe the tire wear was excessive for a new vehicle and raises concerns about tire durability and vehicle safety. I am requesting that NHTSA document this complaint and review  whether similar complaints have been reported.  I have documentation service records and associated costs and can provide additional information.  I also requested reimbursement from Subaru America (case #260709-1500515) which was denied.  Subaru's response was to file a complaint with the tire manufacturer - Yokohama.","products":[{"type":"Vehicle","productYear":"2024","productMake":"SUBARU","productModel":"OUTBACK","manufacturer":"Subaru of America, Inc."}]},{"odiNumber":11757040,"manufacturer":"Subaru of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/02/2026","dateComplaintFiled":"08/14/2026","vin":"4S4BTGUD7R3","components":"VISIBILITY/WIPER","summary":"Primary Symptom: Spontaneous thermal stress fracture propagating across the front windshield.  Origin Point: Extreme bottom-right outer edge, directly beneath the passenger-side windshield wiper blade.  Inspection History: Initial warranty coverage denied by Sheehy Subaru. A second opinion at Farrish Subaru on August 14, 2026, also resulted in a denial, with the service advisor claiming a chip was found under the wiper blade.  Safety Hazard: The crack continues to expand rapidly during normal driving conditions, directly impacting visibility and creating an ongoing structural safety  I am filing a safety complaint regarding a spontaneous windshield failure on my 2024 Subaru Outback Wilderness. While parked overnight, a clean, continuous crack developed starting at the extreme bottom edge of the glass on the passenger side, directly underneath the windshield wiper blade. The crack exhibits no radiating starburst or spiderweb patterns typical of a high-velocity stone or road debris impact.  Two authorized Subaru retailers (Sheehy Subaru and Farrish Subaru) have denied warranty coverage under the 3-year/36,000-mile New Vehicle Limited Warranty. The dealerships claim an almost microscopic chip point of impact exists under the wiper blade. However, this point sits completely shielded behind the mechanical arm of the wiper blade where external road impact is physically impossible. The superficial pit is a structural stress fracture point caused by excessive residual tension in the acoustic glass, a well-documented manufacturing defect in recent Subaru model years.  This constitutes a critical safety hazard as the structural integrity of the acoustic windshield is compromised, and the crack continues to expand rapidly across the field of vision while driving. Subaru of America refuses to acknowledge this systemic glass fragility defect. I request that NHTSA investigate continuing acoustic glass tension failures in 2024 models to force a safety recall.","products":[{"type":"Vehicle","productYear":"2024","productMake":"SUBARU","productModel":"OUTBACK","manufacturer":"Subaru of America, Inc."}]},{"odiNumber":11756608,"manufacturer":"Subaru of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/12/2026","dateComplaintFiled":"08/12/2026","vin":"4S4BTGUD6R3","components":"VISIBILITY/WIPER","summary":"Large crack spontaneously formed in window whiled parked overnight. No visible indications of impact. Suspect related to it being very hot out.","products":[{"type":"Vehicle","productYear":"2024","productMake":"SUBARU","productModel":"OUTBACK","manufacturer":"Subaru of America, Inc."}]},{"odiNumber":11754295,"manufacturer":"Subaru of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/14/2026","dateComplaintFiled":"08/02/2026","vin":"4S4BTAFC5R3","components":"ELECTRICAL SYSTEM","summary":"My battery prematurely drained and it caused my car to not start at all. It's a new car and was checked at the dealership and was confirmed to be in perfect working order when I bought it. Not even six months of owning it and then battery died, I had to pay out of pocket for a replacement battery. I can't imagine what could've happened, had I been actively driving it. It has not been taking to a dealership to officially confirm the issue but I've seen the recent lawsuits and know my vehicle falls within the affected vehicles. There was absolutely NO warnings. My car just would not turn on. All the dash lights would just quickly flash at me and then go dark, I'd get an \"Ignition on\" message but couldn't do anything at all. Car would even try turning on.","products":[{"type":"Vehicle","productYear":"2024","productMake":"SUBARU","productModel":"OUTBACK","manufacturer":"Subaru of America, Inc."}]},{"odiNumber":11753053,"manufacturer":"Subaru of America, Inc.","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/01/2025","dateComplaintFiled":"07/27/2026","vin":"4S4BTANC2R3","components":"UNKNOWN OR OTHER,ENGINE","summary":"Vehicle was not accelerating properly, so took to the dealership (Mike Shaw Subaru) to have work completed. Technicians indicated that the engine valves (shim valves) all had to be replaced and other work needed to be performed such as: Intake manifold, shim valves, gasket throt chamber. After dealership assured me that all work was performed and car was okay to take home, the next time it was driven it burst into flames. After filling the tank with gas the vehicle was at a red light. Once accelerator was pushed the vehicle engine burst into flames. Unsure if it is a faulty part or incompetent technician","products":[{"type":"Vehicle","productYear":"2024","productMake":"SUBARU","productModel":"OUTBACK","manufacturer":"Subaru of America, Inc."}]},{"odiNumber":11752150,"manufacturer":"Subaru of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/17/2026","dateComplaintFiled":"07/22/2026","vin":"4S4BTGUD7R3","components":"LATCHES/LOCKS/LINKAGES","summary":"The contact owns a 2024 Subaru Outback. The contact stated that the vehicle was taken to the local dealer for routine service. After retrieving the vehicle, approximately two days later, while driving 30 MPH on a windy day, the hood opened unexpectedly and crashed onto the front windshield. The driver was able to close the hood. The vehicle was taken to the local dealer. The dealer determined that the hood was bent. The vehicle was not repaired. The dealer provided a loaner vehicle. The manufacturer declined liability for the damages. The failure mileage was approximately 32,000.","products":[{"type":"Vehicle","productYear":"2024","productMake":"SUBARU","productModel":"OUTBACK","manufacturer":"Subaru of America, Inc."}]},{"odiNumber":11749698,"manufacturer":"Subaru of America, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/08/2026","dateComplaintFiled":"07/11/2026","vin":"4s4btanc3r3","components":"AIR BAGS","summary":"Accident!  Deer walked out in front of car resulting in front end collision then semi truck smashed into rear of vehicle car then spun around resulting in side impact.   No air bag deployed in the vehicle.  Vehicle was considered a total loss!  Both individuals in the vehicle were transported to hospital and subsequently released.  Vehicle was inspected by insurance adjuster and the Ohio highway patrol.","products":[{"type":"Vehicle","productYear":"2024","productMake":"SUBARU","productModel":"OUTBACK","manufacturer":"Subaru of America, Inc."}]},{"odiNumber":11745452,"manufacturer":"Subaru of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/07/2026","dateComplaintFiled":"06/21/2026","vin":"4S4BTANC5R3","components":"AIR BAGS","summary":"This is a follow-up to NHTSA Complaint #11744977 regarding the Occupant Detection System on a 2024 Subaru Outback. The passenger airbag indicator showed \"off\" twice, on separate drives, with two different adult passengers seated normally during regular highway driving. Shifting the seat made the light come back on both times. Since filing the original complaint, the dealer kept the vehicle for multiple weeks, opened a national technical case with Subaru, and performed a \"zero-point calibration\" of the ODS sensor. Subaru of America opened Case #260618-1500443. A Subaru of America specialist then told us a technician took one test drive, could not reproduce the issue, found no mechanical problem, and concluded the vehicle is \"operating as designed.\" They suggested the original incidents may have been related to \"passenger positioning,\" but did not identify or test any specific position. Subaru has closed the case on this basis. We do not believe a single test drive that failed to reproduce an intermittent fault proves there is no defect. The known failure mechanism in related Subaru ODS recalls \u2014 degraded sensor connections and moisture-related circuit damage \u2014 is intermittent by nature and would not reliably show up on demand. This vehicle has an unresolved passenger airbag issue that was recalibrated, not diagnosed. The case was closed without identifying a root cause. We are filing this update so the pattern is part of the record.","products":[{"type":"Vehicle","productYear":"2024","productMake":"SUBARU","productModel":"OUTBACK","manufacturer":"Subaru of America, Inc."}]},{"odiNumber":11744977,"manufacturer":"Subaru of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/07/2026","dateComplaintFiled":"06/18/2026","vin":"4S4BTANC5R3","components":"AIR BAGS","summary":"Driver and adult passenger were traveling at highway speed on the NJ Turnpike. The passenger noticed that the airbag light on the display showed \"Passenger Airbag OFF\"  We stopped at the next rest area and found guidance online that the Occupant Detection System sometimes doesn't properly register the weight in the seat so shifting the seat could turn the airbag back on. We did this and the light did come back on. We continued our trip.  Shortly after the same issue occurred again. We shifted the seat again and the light came on again.  We are not satisfied that the ODS is working properly and the risk is too great to have the burden of readjusting the seat to make a sensor work properly so that airbags, which are consequential safety features, will deploy in the event of a crash. Airbags must function to protect passengers and this is not functioning correctly.  The dealer said there is nothing wrong, yet we are aware of an ODS recall for prior year Subaru Outbacks that were displaying similar issues. We want this fixed so we don't have to worry. It is not safe to be traveling in a car and to have to worry about whether your air bag is turned on or adjusting a seat to hope it turns back on.","products":[{"type":"Vehicle","productYear":"2024","productMake":"SUBARU","productModel":"OUTBACK","manufacturer":"Subaru of America, Inc."}]},{"odiNumber":11741707,"manufacturer":"Subaru of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/02/2026","dateComplaintFiled":"06/03/2026","vin":"4S4BTAPC0R3","components":"UNKNOWN OR OTHER","summary":"While driving, a SiriusXM advertisement popped up in the center infotainment screen that controls not only the radio, but several of the driver assistance and climate control features of the car. They created it in a way that makes calling the advertiser very easy, with a big centrally-located button, and clearing the advertisement out with a tiny x over by the passenger side of the screen. I had to pull over in order to safely regain control of the screen.","products":[{"type":"Vehicle","productYear":"2024","productMake":"SUBARU","productModel":"OUTBACK","manufacturer":"Subaru of America, Inc."}]},{"odiNumber":11741713,"manufacturer":"Subaru of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/02/2026","dateComplaintFiled":"06/03/2026","vin":"4S4BTGUD8R3","components":"UNKNOWN OR OTHER","summary":"Sirius XM ads keep popping up at random times removing the ability to use or see the media display unless you press the small X on the far side away from the driver. Usually happens when starting the car, sometimes happens when you are driving regardless of speed. Has happened multiple times and causes distraction and is more than potentially dangerous. Can not opt out of it on the car, have talked to Sirius on the phone and told them I do not want their service. They don't care.","products":[{"type":"Vehicle","productYear":"2024","productMake":"SUBARU","productModel":"OUTBACK","manufacturer":"Subaru of America, Inc."}]},{"odiNumber":11741760,"manufacturer":"Subaru of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/16/2026","dateComplaintFiled":"06/03/2026","vin":"4S4BTGND3R3","components":"UNKNOWN OR OTHER","summary":"The entertainment system is dangerous and actively so. The system pushes pop up advertisements for sirius xm among other distracting features that require taking attention away from the roadway to dismiss","products":[{"type":"Vehicle","productYear":"2024","productMake":"SUBARU","productModel":"OUTBACK","manufacturer":"Subaru of America, Inc."}]},{"odiNumber":11741584,"manufacturer":"Subaru of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/02/2026","dateComplaintFiled":"06/02/2026","vin":"4S4BTGUD8R3","components":"UNKNOWN OR OTHER","summary":"On multiple occasions, the car's onboard, factory-installed user interface system (the computer screen that operates climate control, navigation, entertainment, etc.) has pushed pop-up ads for Sirius FM. These pop-ups persist and interfere with operating of the system.  This presents a driving distraction and hazard due to (1) operator attention is drawn from the road, (2) normal function of the screen is not possible, and (3) the operator is required to interact with the screen to close the pop-up. Nor does the screen expire and simply go away - it persists until the operator takes action.   The marketing cannot be turned off and there is no opt. Also, it is not limited to SiriusFM customers - I have never been a user or subscriber. Sirius FM stated that the pop-up marketing is built into the software the Subaru installed in the vehicle.","products":[{"type":"Vehicle","productYear":"2024","productMake":"SUBARU","productModel":"OUTBACK","manufacturer":"Subaru of America, Inc."}]},{"odiNumber":11741644,"manufacturer":"Subaru of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2026","dateComplaintFiled":"06/02/2026","vin":"4S4BTALC0R3","components":"ELECTRICAL SYSTEM","summary":"Many controls are integrated within the main infotainment screen on the 2024 Outback. Every month or so, a SiriusXM advertisement will randomly pop-up on the screen, taking up the entire screen, rendering all screen controls/buttons useless. This is a safety concern, as not only screen controls are blocked when this ad appears, but air and comfort controls are blocked until the ad pop-up is closed.","products":[{"type":"Vehicle","productYear":"2024","productMake":"SUBARU","productModel":"OUTBACK","manufacturer":"Subaru of America, Inc."}]},{"odiNumber":11741653,"manufacturer":"Subaru of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/02/2026","dateComplaintFiled":"06/02/2026","vin":"4S4BTADC0R3","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"Before I begin my commute, I\u2019m greeted by a persistent message within the center infotainment display from the satellite radio service provider SirusXM. The message will not go away until manually closed out, as the exit button is farther away from the drivers reach (more accessible from the passenger side). This can lead to distracted driving, especially if you\u2019ve already expressed no interest in the service, prior to its other attempts. It also doesn\u2019t help that the center console is frustratingly non responsive for the first few minutes during every vehicle startup. There\u2019s also a number displayed on the screen to call SirusXM to opt out of the messages but the attempt is useless as they will corner you into purchasing subscription. I shouldn\u2019t have to do this for a vehicle I own and the monopoly that service presents as the only satellite provider is anti competition.","products":[{"type":"Vehicle","productYear":"2024","productMake":"SUBARU","productModel":"OUTBACK","manufacturer":"Subaru of America, Inc."}]},{"odiNumber":11741690,"manufacturer":"Subaru of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/29/2026","dateComplaintFiled":"06/02/2026","vin":"4S4BTADC2R3","components":"UNKNOWN OR OTHER","summary":"More than 3 times, I have had a SiriusXM pop-up completely covering my Subaru Outback's headunit screen while I was actively driving. It completely disables all functions on the screen until you are able to click the small red X in the far right corner, away from the driver. Even though the message says you can call to opt out, if you call Sirius, they will tell you there is no way to opt out of the messages in the car. This is crazy unsafe, and Sirius needs to be forbidden from doing this and punished for its current actions.","products":[{"type":"Vehicle","productYear":"2024","productMake":"SUBARU","productModel":"OUTBACK","manufacturer":"Subaru of America, Inc."}]},{"odiNumber":11741699,"manufacturer":"Subaru of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/02/2026","dateComplaintFiled":"06/02/2026","vin":"4S4BTGUDXR3","components":"UNKNOWN OR OTHER","summary":"Sirius XM advertisement popped up twice today while I was driving, effectively preventing me from following navigation guidance on the screen. I had to take my eyes off the road and find the \u201cx\u201d on the screen to close the advertisement, so I could continue following the navigated route. An accident could have happened during this time. This advertisement is unnecessary and UNWANTED. I never approved of receiving Sirius XM ads, nor can I option out of receiving them and they take up the whole screen at random times.","products":[{"type":"Vehicle","productYear":"2024","productMake":"SUBARU","productModel":"OUTBACK","manufacturer":"Subaru of America, Inc."}]},{"odiNumber":11739936,"manufacturer":"Subaru of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2024","dateComplaintFiled":"05/25/2026","vin":"4S4BTGPD6R3","components":"POWER TRAIN","summary":"On deceleration the cars CVT has an intermittent shudder. Sometimes minor sometime severe making it feel like the wheels will slow too quickly and lose contact with the road. The dealer verified the problem changed the transmission control module and re programmed it. That did not correct the problem. I can\u2019t force it to recreate the problem it happens when one least expects it.i take the car on only long trips to visit  family in NY 600 miles away and during the trip it happens multiple times times. Brought it back to the dealer and although they previously confirmed the problem it did not do it for them this time and corporate would not allow further diagnosis other than a test drive and scan for codes. The problem doesn\u2019t cause a code to be created.  In my opinion as a person who worked on cars for 55 years, the next logical step would be to drop the CVT pan and inspect the fluid for metallic particles or contamination. When doing a deep dive into potential causes of the problem 1 make sure the programming is up to date , confirmed. Second the torque converter is not fully disengaging. This causes tires to nearly lock up and a potential loss of control.   The dealer can only do what corporate allows. Corporate is willing to pay to have them drive the car around, at my liability if they have an accident . But not pay for 5 quarts of CVT fluid and the time to drop the pan and inspect it potentially putting my life and my passengers lives in danger.","products":[{"type":"Vehicle","productYear":"2024","productMake":"SUBARU","productModel":"OUTBACK","manufacturer":"Subaru of America, Inc."}]},{"odiNumber":11736327,"manufacturer":"Subaru of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/03/2026","dateComplaintFiled":"05/07/2026","vin":"4S4BTALC1R3","components":"STRUCTURE","summary":"Windshield moulding disconnected from body. It is the same part and the same issue that you have flagged in this TSB [XXX]  but for some reason this doesn't cover 2024 even though the 2024s are subject to the same issue. Dealer refuses to fix as this TSB does not include 2024. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2024","productMake":"SUBARU","productModel":"OUTBACK","manufacturer":"Subaru of America, Inc."}]},{"odiNumber":11735533,"manufacturer":"Subaru of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/30/2026","dateComplaintFiled":"05/04/2026","vin":"4S4BTAFC8R3","components":"ELECTRICAL SYSTEM,VISIBILITY/WIPER","summary":"Sunroof exploded outwards while driving.","products":[{"type":"Vehicle","productYear":"2024","productMake":"SUBARU","productModel":"OUTBACK","manufacturer":"Subaru of America, Inc."}]},{"odiNumber":11729500,"manufacturer":"Subaru of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/05/2026","dateComplaintFiled":"04/06/2026","vin":"4S4BTANC1R3","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE","summary":"My 2024 Subaru Outback has twice become inoperable while stopped at a traffic signal.  In both incidents, the engine was off while stopped, but the vehicle remained powered on and would not restart. The vehicle also would not properly power down. The car could not be safely driven or moved and required towing both times.  This created a serious safety hazard because the vehicle became disabled in active traffic and could not be restarted or properly shut down.  After the first incident (on [XXX]), the Subaru dealership replaced the battery. Approximately 4 weeks  ([XXX]) later, the exact same failure occurred again.  The dealership has now had the vehicle for approximately three weeks and states they cannot replicate the issue. No cause has been identified and no repair has been made.  During one of these incidents, my [XXX]  child was in the vehicle while we were stranded in traffic.  This appears to be a repeat electrical / ignition / operability failure affecting the vehicle\u2019s ability to restart or properly shut down after stopping in traffic. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2024","productMake":"SUBARU","productModel":"OUTBACK","manufacturer":"Subaru of America, Inc."}]},{"odiNumber":11728502,"manufacturer":"Subaru of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/10/2026","dateComplaintFiled":"04/01/2026","vin":"4S4BTGUD3R3","components":"SUSPENSION","summary":"My vehicle currently has only 27,500 miles, yet it has been producing a loud and disturbing thud or clunk whenever the vehicle encounters bumps in the road. This problem began earlier this year and the ride quality has progressively deteriorated.   I brought the vehicle to Subaru dealer for diagnosis and was informed that the rear stabilizer bushings required replacement and was provided with part number 20464AN000. I was told they are back-ordered. It's been almost two months with no part in sight.  This is the same part being allocated to new 2026 Outback production while existing customers are left driving defective vehicles. That priority is indefensible and unacceptable. Aside from being unpleasant, the noise raises legitimate concerns about the safety and durability of a relatively new vehicle.","products":[{"type":"Vehicle","productYear":"2024","productMake":"SUBARU","productModel":"OUTBACK","manufacturer":"Subaru of America, Inc."}]},{"odiNumber":11727207,"manufacturer":"Subaru of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/30/2024","dateComplaintFiled":"03/26/2026","vin":"4S4BTGPD6R3","components":"POWER TRAIN","summary":"The contact owns a 2024 Subaru Outback. The contact stated that while driving and coming to a stop, the vehicle shuddered and jerked unexpectedly. There was no warning light illuminated. The vehicle was taken to the dealer and was test-driven, and the failure was duplicated. The dealer replaced the transmission control module and reprogrammed the transmission; however, the failure persisted. The vehicle was taken back to the dealer, where it was test-driven, but the failure could not be duplicated, and no diagnostic trouble codes were found. The contact requested a more thorough diagnostic test of the vehicle; however, the dealer declined. The manufacturer was contacted, and a case was filed. The contact stated that the manufacturer had not approved the request for a thorough diagnostic test due to the cost.  The failure mileage was approximately 1,000.","products":[{"type":"Vehicle","productYear":"2024","productMake":"SUBARU","productModel":"OUTBACK","manufacturer":"Subaru of America, Inc."}]},{"odiNumber":11725068,"manufacturer":"Subaru of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/10/2025","dateComplaintFiled":"03/17/2026","vin":"4s4btanc0r3","components":"UNKNOWN OR OTHER","summary":"The windshield on the 2024 Subaru Outback obtains cracks easier and more often than my 2017 outback. Is there a possibility that Subaru did not fix the issue with 2020-2022 outback windshield?","products":[{"type":"Vehicle","productYear":"2024","productMake":"SUBARU","productModel":"OUTBACK","manufacturer":"Subaru of America, Inc."}]},{"odiNumber":11724586,"manufacturer":"Subaru of America, Inc.","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/11/2026","dateComplaintFiled":"03/16/2026","vin":"4S4BTGND8R3","components":"ELECTRICAL SYSTEM,ENGINE","summary":"Was doing 55-60 mph in left lane of highway. Suddenly and without warning the car is decelerating, cannot accelerate any more, all warning lights suddenly flashing on dashboard. I was able to get over to the far right emergency lane, turn car off and put on hazards and started calling Subaru roadside assistance. While doing so I suddenly saw smoke coming out from under the hood. I got out of the car and continued my talk when the smoke suddenly turned to flames from under the hood and I called 911.  Within 3 minutes of dialing for assistance, my car was completely engulfed in flames and it was burned to a crisp by the time the fire trucks put it out. My insurance company retrieved the car from wherever it was towed and has assigned it to someone to investigate.","products":[{"type":"Vehicle","productYear":"2024","productMake":"SUBARU","productModel":"OUTBACK","manufacturer":"Subaru of America, Inc."}]},{"odiNumber":11722610,"manufacturer":"Subaru of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/04/2026","dateComplaintFiled":"03/06/2026","vin":"4S4BTAFC9R3","components":"LANE DEPARTURE,FORWARD COLLISION AVOIDANCE","summary":"All of my safety systems malfunctioned. On a Subaru vehicle it is called \u201ceyesight.\u201d in order to make all of them work again, the dealership had to perform an ECM update. They did not have to replace anything or repair anything. They had to update software. This is on a two-year-old car with 38,000 miles. Because it was 2000 miles out of the base warranty I was charged $400 for them to do an update on my vehicle to make all of the safety features function again.","products":[{"type":"Vehicle","productYear":"2024","productMake":"SUBARU","productModel":"OUTBACK","manufacturer":"Subaru of America, Inc."}]},{"odiNumber":11708182,"manufacturer":"Subaru of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2025","dateComplaintFiled":"01/01/2026","vin":"4S4BTAFC3R3","components":"VISIBILITY","summary":"The windshield of vehicle has become completely covered with small dots, making the view from inside at certain times ( early morning & late afternoon - due to angle of sun) difficult to the point of the vehicle being a hazard to drive. These dots, or pinpoints, cover the windshield from top to bottom and from side to side - literally thousands of glaring defects. This 'pixelation' is NOT caused by damage to the glass; it is perfectly smooth to the touch inside & out. The Subaru dealer will not admit this is a defect, and claims I have damaged the windshield somehow. My attempts with Subaru corporate have been unsuccessful, and they have thus far declined to inspect this. I feel my car is a danger to myself and others.","products":[{"type":"Vehicle","productYear":"2024","productMake":"SUBARU","productModel":"OUTBACK","manufacturer":"Subaru of America, Inc."}]},{"odiNumber":11703087,"manufacturer":"Subaru of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/01/2025","dateComplaintFiled":"12/04/2025","vin":"4S4BTGPD5R3","components":"UNKNOWN OR OTHER","summary":"12/4/2025  Over the past two weeks, two uncommanded pop-up ads from SiriusXM have appeared in the middle of my infotainment screen.  The ads pop up in front of anything else that might be on the screen.  The ad blocks are bright white and eye-catching (distracting), particularly at night.  SiriusXM has never been active in this car, nor do I even have a SiriusXM account.","products":[{"type":"Vehicle","productYear":"2024","productMake":"SUBARU","productModel":"OUTBACK","manufacturer":"Subaru of America, Inc."}]},{"odiNumber":11703105,"manufacturer":"Subaru of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/03/2025","dateComplaintFiled":"12/04/2025","vin":"4S4BTGPD5R3","components":"ELECTRICAL SYSTEM","summary":"Sirus XM advertisements, whilst driving, taking over display, despite opting out of all possible options, disablement and NEVER purchasing the satellite radio service or wanting it in vehicle. I paid for the car, now I have to be subject to distracting advertising that requires user input even though I already have carplay open with driving directions. Advertising should be optional and there MUST be a way to opt out and it should not be forced or require interaction while car is operational (assuming it is opt in, which it most certainly was not in my case). Everywhere else in the world you can buy a car free of in-vehicle advertising, without being pushed to get satellite radio from a monopoly.. why is USA different?","products":[{"type":"Vehicle","productYear":"2024","productMake":"SUBARU","productModel":"OUTBACK","manufacturer":"Subaru of America, Inc."}]},{"odiNumber":11702782,"manufacturer":"Subaru of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/03/2025","dateComplaintFiled":"12/03/2025","vin":"4S4BTACC9R3","components":"UNKNOWN OR OTHER","summary":"The infotainment screen pushes ads for Sirius XM even while the car is in motion. This is where the GPS is located and it gets blocked from the ads. It causes me to drive distracted in order to clear away the ad to allow the GPS to work again making me more likely to get into an accident. There is no way to disable the ad feature either.","products":[{"type":"Vehicle","productYear":"2024","productMake":"SUBARU","productModel":"OUTBACK","manufacturer":"Subaru of America, Inc."}]},{"odiNumber":11702858,"manufacturer":"Subaru of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/03/2025","dateComplaintFiled":"12/03/2025","vin":"4S4BTGUD6R3","components":"UNKNOWN OR OTHER","summary":"Sirius XM Ad popping up on my Infotainment Screen while vehicle is in motion causing a distraction.","products":[{"type":"Vehicle","productYear":"2024","productMake":"SUBARU","productModel":"OUTBACK","manufacturer":"Subaru of America, Inc."}]},{"odiNumber":11701126,"manufacturer":"Subaru of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/22/2025","dateComplaintFiled":"11/24/2025","vin":"4S4BTGUD7R3","components":"ELECTRICAL SYSTEM","summary":"Sirius XM Ads are popping up on infotainment screen caused me to become distracted while operating my vehicle.  I had to remove my eyes from the road to find the button to close the ad, then click on the ad to remove it from my screen.  It has popped up twice in the last two weeks.","products":[{"type":"Vehicle","productYear":"2024","productMake":"SUBARU","productModel":"OUTBACK","manufacturer":"Subaru of America, Inc."}]},{"odiNumber":11701141,"manufacturer":"Subaru of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/23/2025","dateComplaintFiled":"11/24/2025","vin":"4S4BTGUD5R3","components":"UNKNOWN OR OTHER","summary":"While driving, a pop-up advertisement for SiriusXM appeared on my vehicle\u2019s head-unit screen. The ad covered important display areas and required visual attention to dismiss, creating an unnecessary distraction. This unexpected interruption diverted my focus from the road and posed a potential safety hazard by encouraging interaction with the screen while the vehicle was in motion.","products":[{"type":"Vehicle","productYear":"2024","productMake":"SUBARU","productModel":"OUTBACK","manufacturer":"Subaru of America, Inc."}]},{"odiNumber":11698068,"manufacturer":"Subaru of America, Inc.","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"11/03/2025","dateComplaintFiled":"11/07/2025","vin":"4S4BTANC2R3","components":"UNKNOWN OR OTHER,SERVICE BRAKES,LANE DEPARTURE","summary":"Continued issue with phantom reverse automatic emergency braking occurring while backing up from my driveway causing the car to fully brake without me touching the brake pedal at all once the vehicle is into the street. The only time it doesn\u2019t occur is when continuous brake pressure is applied while backing out. This has caused the car to come to complete harsh jerking stop, whipping my head and neck forward and back several times. Each time, there are NO people, cars, or anything around that could be seen as a potential hazard.","products":[{"type":"Vehicle","productYear":"2024","productMake":"SUBARU","productModel":"OUTBACK","manufacturer":"Subaru of America, Inc."}]},{"odiNumber":11693585,"manufacturer":"Subaru of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/29/2024","dateComplaintFiled":"10/15/2025","vin":"4S4BTGLD7R3","components":"VISIBILITY/WIPER","summary":"In November 2024, our 2024 Subaru Outback began leaking a gooey substance from the upper  portion of the windshield down the interior windshield. We would wipe it off and it would eventually come back. In September 2025, this gooey substance began leaking in additional spots down the interior windshield. It began to impair driving visibility as it ran further down the windshield. We brought the car in for inspection at our Subaru service center, and they acknowledged that this has been an issue with 2024 Subaru models. They said it is an improper windshield seal that occurred during manufacturing, and they will be replacing the windshield.","products":[{"type":"Vehicle","productYear":"2024","productMake":"SUBARU","productModel":"OUTBACK","manufacturer":"Subaru of America, Inc."}]},{"odiNumber":11689735,"manufacturer":"Subaru of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2024","dateComplaintFiled":"09/25/2025","vin":"4S4BTGUD6R3","components":"VISIBILITY/WIPER","summary":"I own a 2024 Subaru Outback Wildnerness with approximately 3,000 miles.  After about four months of ownership, the windshield suddenly developed a long crack starting from the edge on the passenger side.  There was no major rock strike or outside impact - the crack appeared while the vehicle was parked and quickly spread across the glass.  This is a major safety concern because the crack extends into the drivers field of vision, reducing visibility.  It may also compromise the structural integrity of the windshield in the event of a collision and interfere with the proper function of the Subaru EyeSight safety system, which relies on the windshield mounted cameras.  I contacted the dealership, but they claimed the issue was not covered under warranty.  After researching, I found that many other Subaru owners have reported similar windshield failures.  This appears to be a recurring defect that could pose a significant safety risk.","products":[{"type":"Vehicle","productYear":"2024","productMake":"SUBARU","productModel":"OUTBACK","manufacturer":"Subaru of America, Inc."}]},{"odiNumber":11684285,"manufacturer":"Subaru of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2025","dateComplaintFiled":"09/01/2025","vin":"4S4BTAPC4R3","components":"UNKNOWN OR OTHER","summary":"The Map application in my car has very inaccurate speed limit information.  In one case the Map App showed the speed limit to be 55 MPH for a residential street.  That street is [XXX] .  I have reported that and several others to TomTom. Since the App data is loaded not live nothing will change until the next update.  This is definitely a Safety Hazard. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2024","productMake":"SUBARU","productModel":"OUTBACK","manufacturer":"Subaru of America, Inc."}]},{"odiNumber":11680258,"manufacturer":"Subaru of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/14/2025","dateComplaintFiled":"08/12/2025","vin":"4S4BTANC1R3","components":"ELECTRICAL SYSTEM","summary":"The malfunction I am concerned with is the battery and the battery charging system (alternator, engine control module). I purchased this car new in July of 2024. However, last month the battery drained to a point where I had to jump it to start it. I drove with the hope that the alternator would charge the battery. Yet, it did not. Within the last four weeks, I proceeded to have to jump the car almost every time I started the car, including every stop when running errands around town. This is a safety concern for me because if I didn't have a jump box for the car I would have been stuck or stranded. This could have been in 110 degree weather with my niece in the back seat. Or if the auto start/stop system was engaged, I could have been stuck with a dead car on the freeway in stop/start traffic in Los Angeles. I have seen multiple Outbacks on the freeway with dead batteries. When I took it to the dealer last week they confirmed the battery had gone bad, but were unable to find a parasitic drain or another reason why a year old battery would go bad. They acknowledged that older model Outbacks have the same battery drain issue and there is a current class action lawsuit for older model Outbacks (2015-2020) with this issue. They did not acknowledge that newer Outbacks had the same issue. No warnings appeared before this issue. There has been electronic issues with the vehicle since I took possession of it last year. After the battery issue presented itself, I did receive warning through my car there were issues with the backup breaking system and the collision control system. The dealer found an update for the Media Center, which they say may have been the cause of the battery drain. The two notifications have been cleared after the update. A simple search online revealed hundreds of complaints about the battery on the Outback, including people stating the manufacturer set the alternator to not charge the battery so they could market better gas mileage for the vehicle.","products":[{"type":"Vehicle","productYear":"2024","productMake":"SUBARU","productModel":"OUTBACK","manufacturer":"Subaru of America, Inc."}]},{"odiNumber":11673607,"manufacturer":"Subaru of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/15/2025","dateComplaintFiled":"07/15/2025","vin":"4S4BTADC2R3","components":"VISIBILITY/WIPER,FORWARD COLLISION AVOIDANCE,LANE DEPARTURE","summary":"On Sunday, July 13, 2025, I received a warning that my EyeSight was disabled in the middle of driving.  This meant that I was unable to utilize cruise control or any driver assistance functions.  The weather was clear, sunny, and there was nothing obstructing the EyeSight cameras, nor were there any cracks in the windshield.    The following day, Monday, July 14, EyeSight worked normally in the morning, but was disabled in the afternoon.  Again, the cameras were clear of any obstructions and no cracks were visible on the windshield.  Cruise control and driver assistance features were unavailable.  On the morning of Tuesday, July 15, I came out to a 7-8 inch crack in the windshield, on the passenger side.  No impact had occurred to cause this crack and it was not present the previous days.  EyeSight is still disabled due to this and the windshield needs a full replacement.  All driver assistance/collision prevention features are not available until the windshield is replaced and a recalibration is completed.  Advantage Auto Glass of Rockford, IL will be inspecting the glass and can make it available for NHTSA evaluation.  However, given that I have owned two Subaru Outbacks now, windshield weakness has been an issue with this vehicle, especially in warmer weather.","products":[{"type":"Vehicle","productYear":"2024","productMake":"SUBARU","productModel":"OUTBACK","manufacturer":"Subaru of America, Inc."}]},{"odiNumber":11663379,"manufacturer":"Subaru of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/05/2025","dateComplaintFiled":"05/28/2025","vin":"4S4BTGUDXR3","components":"LANE DEPARTURE","summary":"Blind spot warning system fails on occasion to detect/warn of vehicle (most notably, semi truck and trailers) in blind spot on the right side of car when traveling on interstate highways. Also when I'm completing my passing of the said trucks, the left side blind spot monitor will activate to indicate a vehicle to my left when there is no lane for a vehicle to pass by me from the left. (Video evidence is available). The dealer has on two occasions been informed of these incidents, on 12Nov24 @15890 miles and 27May25 @22217 miles. The dealer mechanic/technician has stated that they could not duplicate this phenomenon while test driving, nor could they find any error codes or malfunctions in the system. Dealer has stated the car is operating properly and is \"safe\" to drive. Dealer has not and refuses to escalate this problem to the Manufacturer. These incidents have occurred since new as of Nov2023 to present May2025","products":[{"type":"Vehicle","productYear":"2024","productMake":"SUBARU","productModel":"OUTBACK","manufacturer":"Subaru of America, Inc."}]},{"odiNumber":11661373,"manufacturer":"Subaru of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/30/2024","dateComplaintFiled":"05/16/2025","vin":"4S4BTAAC9R3","components":"SEATS","summary":"DRIVER AND PASSENGER SEAT CONTOUR DO NOT PROVIDE PROPER LUMBAR SUPPORT. ALSO WHILE ANCHORING THE CAR SEAT ON THE REAR SEAT WITH KNOEE DOWN MAKES TO HEAR CRACKING NOISE FROM THE WOODEN BASE BOARD.","products":[{"type":"Vehicle","productYear":"2024","productMake":"SUBARU","productModel":"OUTBACK","manufacturer":"Subaru of America, Inc."}]},{"odiNumber":11660809,"manufacturer":"Subaru of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/14/2025","dateComplaintFiled":"05/14/2025","vin":"4S4BTANC7R3","components":"LATCHES/LOCKS/LINKAGES","summary":"The driver door opened during the highway, it was raining and my speed wa about 70mph. This never happened before and I\u2019m very scared","products":[{"type":"Vehicle","productYear":"2024","productMake":"SUBARU","productModel":"OUTBACK","manufacturer":"Subaru of America, Inc."}]},{"odiNumber":11660230,"manufacturer":"Subaru of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/10/2025","dateComplaintFiled":"05/11/2025","vin":"4S4BTGLD4R3","components":"UNKNOWN OR OTHER","summary":"While at a stop, exiting a parking lot, driver\u2019s side rear door window spontaneously blew out, inward. Police responded. No indication of foul play. No environmental issues. No temp change. Purely random.","products":[{"type":"Vehicle","productYear":"2024","productMake":"SUBARU","productModel":"OUTBACK","manufacturer":"Subaru of America, Inc."}]},{"odiNumber":11660170,"manufacturer":"Subaru of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/31/2024","dateComplaintFiled":"05/10/2025","vin":"4S4BTAFC7R3","components":"UNKNOWN OR OTHER","summary":"Subaru bluetooth and CARPLAY is not working for phone calls.   The caller cannot hear driver.   There is an issue with subaru technology here and I note many other drivers reporting same issue.  Subaru needs to fix this and do a recall.","products":[{"type":"Vehicle","productYear":"2024","productMake":"SUBARU","productModel":"OUTBACK","manufacturer":"Subaru of America, Inc."}]},{"odiNumber":11655362,"manufacturer":"Subaru of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/12/2024","dateComplaintFiled":"04/18/2025","vin":"4S4BTGPDXR3","components":"ELECTRICAL SYSTEM","summary":"Subaru accessory QI Wireless phone charger (H671SAN202) consistently overheats phone causing it to shut down. Dealer acknowledged the part can be specific in the way it operates. I followed guidance to remove case and try reorienting which still produced the same results.","products":[{"type":"Vehicle","productYear":"2024","productMake":"SUBARU","productModel":"OUTBACK","manufacturer":"Subaru of America, Inc."}]},{"odiNumber":11649553,"manufacturer":"Subaru of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/15/2024","dateComplaintFiled":"03/20/2025","vin":"4S4BTAFC5R3","components":"UNKNOWN OR OTHER,VISIBILITY/WIPER","summary":"I purchased a 2024 Subaru Outback in July 2024 brand new. With less than 1,500 miles, I noticed an unexplained crack in the windshield one morning. The crack originated from the bottom with no visible impact and quickly spread. I wasn't event driving it and had not been driving it. Within a week, another crack appeared in an entirely different location, again with no sign of impact. When I initially brought this to Subaru\u2019s attention, I was told it was due to a small chip from impact. However, I strongly disagree, as there was no such impact. Since that visit, four additional windshield cracks have formed, all originating from the bottom of the windshield, and none show any signs of external impact. I will be taking it back to Subaru for a fair resolution. There have been over 3,000 comments on just this issue with the NHTSA for Subaru Outback years 2022 through 2024.","products":[{"type":"Vehicle","productYear":"2024","productMake":"SUBARU","productModel":"OUTBACK","manufacturer":"Subaru of America, Inc."}]},{"odiNumber":11646571,"manufacturer":"Subaru of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2024","dateComplaintFiled":"03/05/2025","vin":"4S4BTGUD3R3","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE","summary":"My car is a lemon and has been unsafe to drive . They aren\u2019t doing anything about it but lowball offers outside of ca lemon law provisions","products":[{"type":"Vehicle","productYear":"2024","productMake":"SUBARU","productModel":"OUTBACK","manufacturer":"Subaru of America, Inc."}]},{"odiNumber":11645964,"manufacturer":"Subaru of America, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/17/2025","dateComplaintFiled":"03/03/2025","vin":"4S4BTAPC1R3","components":"SUSPENSION,WHEELS,UNKNOWN OR OTHER","summary":"Severe tramilining effect from tires. Risk of personal injury Tramilining effect confirmed by Courtesy Subaru, Rapid City and Heuberger Subaru Colorado Springs, CO. Inspected prior to accident right rear camber out of specification. No warning lights or messages from vehicle","products":[{"type":"Vehicle","productYear":"2024","productMake":"SUBARU","productModel":"OUTBACK","manufacturer":"Subaru of America, Inc."}]},{"odiNumber":11645229,"manufacturer":"Subaru of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/24/2025","dateComplaintFiled":"02/27/2025","vin":"4S4BTGUD3R3","components":"VISIBILITY/WIPER","summary":"Weather Conditions \u2022Temperature: 40\u00b0F \u2022Precipitation: Light rain  Road Conditions: \u2022Location: Interstate 79 South, Pittsburgh, PA \u2022Road Type: Interstate highway \u2022Road Quality: Normal, no visible deficiencies  Vehicle Speed: \u2022Approximately 65 mph  Vehicle Occupants: \u2022Driver (Adult) \u20222 Child Passengers  Description of Damage: \u202227-inch crack across the windshield, extending into the driver\u2019s primary field of vision  Summary: While driving southbound on Interstate 79 near Pittsburgh, PA, at approximately 65 mph in light rain and a temperature of 40\u00b0F, defroster on , I heard a sudden, loud cracking noise from the windshield. Upon pulling over to inspect, I observed a crack approximately 27 inches long, originating at the base of the windshield and extending upward into my direct line of sight. I marked the crack to monitor its progression and continued the trip with caution.  Damage Details and Observations: \u2022The crack originates from the lower edge (root) of the windshield. \u2022The crack changes direction as it extends and intersects with a small surface chip. \u2022The chip measures approximately 0.039 inches (1mm) in diameter and 0.0018 inches (0.1mm) in depth. \u2022The chip is located below the hood line and directly behind the windshield wiper bracket, in an area not easily visible during standard inspections.  Vehicle Information:  Subaru Outback Wilderness Edition which is marketed and designed with enhanced off-road capabilities relative to the standard Outback model.  Concerns: Based on the location, characteristics, and progression of the crack, I have strong doubts that this damage was caused solely by a foreign object impact (FOD).  Furthermore, even if FOD was a contributing factor, the small size and isolated position of the chip \u2014 in an area shielded by the wiper bracket \u2014 raises serious concerns about the structural integrity of the windshield itself.  The extent and propagation of the crack appear disproportionate to the damage","products":[{"type":"Vehicle","productYear":"2024","productMake":"SUBARU","productModel":"OUTBACK","manufacturer":"Subaru of America, Inc."}]},{"odiNumber":11642936,"manufacturer":"Subaru of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/15/2025","dateComplaintFiled":"02/15/2025","vin":"4S4BTGPD6R3","components":"VISIBILITY/WIPER","summary":"I have owned the car for one year. In that time, three repairs have been made to the windshield including one full windshield replacement that was completed today (Feb 15, 2024).   The OEM windshield has a clear tendency to break/crack under typical road conditions. The incident requiring replacement involved a 12 inch crack appearing during driving. It may have been caused by minor road debris; however three repairs in 1 year is indicative of poor quality glass that endangers drivers through increased incidence of cracking/reduced visibility. I have never had cracks to this extent on any other vehicle owned.","products":[{"type":"Vehicle","productYear":"2024","productMake":"SUBARU","productModel":"OUTBACK","manufacturer":"Subaru of America, Inc."}]},{"odiNumber":11637136,"manufacturer":"Subaru of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/23/2023","dateComplaintFiled":"01/20/2025","vin":"4S4BTAAC5R3","components":"FORWARD COLLISION AVOIDANCE","summary":"In a residential area at night there is a film or tint that covers at least three quarters of the windshield.  No problem on bright highways. I complained to three different dealers. They can't confirm because they are not allowed to touch eyesight/camera.  I called Subaru USA. Gary told me that it's to expenses and offered me service coupons, insulting.","products":[{"type":"Vehicle","productYear":"2024","productMake":"SUBARU","productModel":"OUTBACK","manufacturer":"Subaru of America, Inc."}]},{"odiNumber":11636397,"manufacturer":"Subaru of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/16/2025","dateComplaintFiled":"01/16/2025","vin":"4S4BTAFC7R3","components":"VISIBILITY/WIPER","summary":"STRESS CRACK ON LOWER PASSENGER SIDE FRONT WINDSHIELD.  THE VEHICLE  WAS PARKED WITH DEFROSTER ON IN COLD WEATHER TO WARM VEHICLE.  CRACKED ON LOWER PASSENGER SIDE RIGHT ABOVE DEFROSTER.  I WAS NOT DRIVING VEHICLE WHEN CRACK OCCURRED.  THIS WAS A SPONTANEOUS CRACK ON FRONT WINDSHIELD.   I HAVE APPOINTMENT AT DEALER TO HAVE THE WINDSHIELD INSPECTED FOR A WARRANTY REPAIR BECAUSE THIS SHOULD BE COVERED WITH BUMPER TO BUMPER SUBARU WARRANTY.  THE VEHICLE IS A 2024 SUBARU OUTBACK WITH 8000 MILES.  THIS SHOULD NOT BE HAPPENDING ON A BRAND NEW VEHICLE.","products":[{"type":"Vehicle","productYear":"2024","productMake":"SUBARU","productModel":"OUTBACK","manufacturer":"Subaru of America, Inc."}]},{"odiNumber":11630166,"manufacturer":"Subaru of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/15/2024","dateComplaintFiled":"12/11/2024","vin":"4S4BTALC3R3","components":"AIR BAGS,SEATS","summary":"There is a problem with the passenger airbag sensor on this model. I weigh under 100 pounds, and the sensor light does not turn on when I am seated in the passenger seat. My husband weighs 160 lbs, and the light goes on when he sits in the passenger seat. Subaru maintains that the sensor is working as designed, but this is clearly a safety issue.","products":[{"type":"Vehicle","productYear":"2024","productMake":"SUBARU","productModel":"OUTBACK","manufacturer":"Subaru of America, Inc."}]},{"odiNumber":11629445,"manufacturer":"Subaru of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/06/2024","dateComplaintFiled":"12/07/2024","vin":"4S4BTGPD4R3","components":"VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE,LANE DEPARTURE","summary":"I was driving down the street, stopped at an intersection, and made a U-turn. Immediately after I made the U-turn a message came up on the screen saying \"Eye Sight Disabled.\" From that point on the cruise control stopped working, the lane deviation stopped working, the forward collision system stopped working, and several other things malfunctioned (I can't seem to connect to the bluetooth system with my  cell phone). The local Subaru dealer told me they are aware of the problem, but, have not notified anyone, they told me that I needed to make an appointment to get the problem fixed and it would take four to five hours.","products":[{"type":"Vehicle","productYear":"2024","productMake":"SUBARU","productModel":"OUTBACK","manufacturer":"Subaru of America, Inc."}]},{"odiNumber":11628440,"manufacturer":"Subaru of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/02/2024","dateComplaintFiled":"12/02/2024","vin":"4S4BTGUD7R3","components":"EXTERIOR LIGHTING","summary":"Headlights appear to be adjusted too high from the factory, causing considerable distress to other drivers who are blinded by my bright LED headlights shining directly into their cabin. At night, oncoming drivers are flashing their lights at me constantly, thinking my brights are on. In fact, it's difficult to tell when my brights are on because the headlights are aimed so high that the brights make little difference in terms of sight distance. I asked the dealership to check the lights and all they were able to tell me is that \"it's a common complaint.\" Numerous online forums provide instructions for adjusting the headlight angle downward.","products":[{"type":"Vehicle","productYear":"2024","productMake":"SUBARU","productModel":"OUTBACK","manufacturer":"Subaru of America, Inc."}]},{"odiNumber":11624592,"manufacturer":"Subaru of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/06/2024","dateComplaintFiled":"11/11/2024","vin":"4S4BTALC6R3","components":"FORWARD COLLISION AVOIDANCE,BACK OVER PREVENTION","summary":"The car Will stop going backwards down a steep driveway thinking that the road is something that I\u2019m going to hit. It will break going forward, including on the highway when there\u2019s nothing in front of it it will break in the fog if the fog is heavy enough. In construction zones, it thinks every cone is a moving car and stops often. I contacted Subaru and they have not addressed my concerns.","products":[{"type":"Vehicle","productYear":"2024","productMake":"SUBARU","productModel":"OUTBACK","manufacturer":"Subaru of America, Inc."}]},{"odiNumber":11621090,"manufacturer":"Subaru of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/21/2024","dateComplaintFiled":"10/21/2024","vin":"4S4BTALCXR3","components":"VISIBILITY/WIPER","summary":"While driving normally on the highway, the sunroof glass exploded with no warning or previous signs of wear. After reviewing dash cam footage, determined that it was not caused by foreign object.","products":[{"type":"Vehicle","productYear":"2024","productMake":"SUBARU","productModel":"OUTBACK","manufacturer":"Subaru of America, Inc."}]},{"odiNumber":11619443,"manufacturer":"Subaru of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/04/2024","dateComplaintFiled":"10/12/2024","vin":"4S4BTGUD5R3","components":"VISIBILITY/WIPER","summary":"Windshield cracks spontaneously","products":[{"type":"Vehicle","productYear":"2024","productMake":"SUBARU","productModel":"OUTBACK","manufacturer":"Subaru of America, Inc."}]},{"odiNumber":11619353,"manufacturer":"Subaru of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/11/2024","dateComplaintFiled":"10/11/2024","vin":"4S4BTAPC4R3","components":"UNKNOWN OR OTHER","summary":"MagSafe charger cause my iPhone to overheat every time I try to use it. My iPhone typically shuts down. This seems to be a disaster waiting to happen.","products":[{"type":"Vehicle","productYear":"2024","productMake":"SUBARU","productModel":"OUTBACK","manufacturer":"Subaru of America, Inc."}]},{"odiNumber":11617734,"manufacturer":"Subaru of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/16/2024","dateComplaintFiled":"10/02/2024","vin":"4S4BTGUD5R3","components":"STEERING,ELECTRICAL SYSTEM","summary":"The contact owns a 2024 Subaru Outback. The contact stated while driving approximately 35 MPH, the ABS, All-Wheel Drive, Auto Start/Stop, Auto Vehicle Hold, Brake System, Traction Control, Parking Brake, and CTA warning lights illuminated. Additionally, the steering wheel became firm, making it difficult to steer the vehicle. The vehicle was taken to the dealer but was not yet diagnosed. The manufacturer was notified of the failure and a complaint was filed. The failure mileage was approximately 2,800.","products":[{"type":"Vehicle","productYear":"2024","productMake":"SUBARU","productModel":"OUTBACK","manufacturer":"Subaru of America, Inc."}]},{"odiNumber":11612727,"manufacturer":"Subaru of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2024","dateComplaintFiled":"09/05/2024","vin":"4S4BTAPC1R3","components":"FORWARD COLLISION AVOIDANCE","summary":"Driving on a slightly curving road next to a lake a car started to pull from the left of the road so he could see. This was slow And I started to brake and then to continue when he stopped. He did not enter past the double yellow. Yes he was facing the wrong way.  The car locked its breaks and I was shocked but the other driver was waiting still. I could not move!!  It did release finally and I continued. Not able to move was terrifying that I was going to be rear ended.. But on Labor Day 3024 9/01/2025 , I went through a construction area and it locked up at a stop sign. I had floor the car to move. Pulled over and tried to fathom why the car was saying the brakes were on. The engine light on. The eye sight light on.... basically everything. . These brakes should not remain locked and I find the idea of locking brakes is not healthy. This can not be logical. Other problems of stupid risks.  1. The turn signal continues on after turns on less they are sharp? If a wheel is turned and straightens out the light should go off. Automatically.  2. The cruise control takes a 3 second wait for a response. Then it will decide to go not to 70 bit right up and past 80. It it not an easy set. Poor and distracts even trying to get it set. Maybe get used to slow. 3. The dynamic steering is a problem in that it is not adjustable. It drives what it considers the middle of the road. Trucks are in the right lanes and trying not to be so close I fight the controls and have a a sore steering arm muscles. Get used to being in the hands of truckers is not my thing. The idea they cann't adjust it is bizarre and illogical. I hate the pull to the right. Yeah. Don't use cruise and turn off the safety systems was the statements from Subaru. 4. The hatchback opens unexpectedly but not when you have hands full. Final: This car is too risky for me. I do not want to drive this machine ever again.","products":[{"type":"Vehicle","productYear":"2024","productMake":"SUBARU","productModel":"OUTBACK","manufacturer":"Subaru of America, Inc."}]},{"odiNumber":11604125,"manufacturer":"Subaru of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/23/2024","dateComplaintFiled":"07/23/2024","vin":"4S4BTAFC2R3","components":"ELECTRICAL SYSTEM","summary":"When Apple Carplay is utilized the operator's phone is muted all though they are unaware of this until notified whereas to correct the call must be disconnected then reconnected. This happens continuously and dealer denied any problem and blamed all kinds of other culprits. Upon contacting Apple then Subaru Corporation Headquarters we have discovered that this a problem for many of these models. Subaru said they are trying to resolve this issue yet no one is notifying car owners of this problem and worse denying it exists. This is a grave safety concern as when this happens it distracts the driver trying to correct and if in an emergency the receiver (911) of the call isn't being informed with vital information.","products":[{"type":"Vehicle","productYear":"2024","productMake":"SUBARU","productModel":"OUTBACK","manufacturer":"Subaru of America, Inc."},{"type":"Vehicle","productYear":"9999","productMake":"TBD","productModel":"TBD","manufacturer":"ODI Demo Co"}]},{"odiNumber":11603043,"manufacturer":"Subaru of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2024","dateComplaintFiled":"07/17/2024","vin":"4S4BTAPC9R3","components":"AIR BAGS","summary":"This vehicle was purchased in April 2018. It was noticed that, when an adult passenger weighing between 100 and 105 lbs sits in the passenger seat, the occupant airbag system does not activate all the time. According to the manufacturer this is normal for the design of this protection system and this situation cannot be corrected.the problem has reoccurred several times.","products":[{"type":"Vehicle","productYear":"2024","productMake":"SUBARU","productModel":"OUTBACK","manufacturer":"Subaru of America, Inc."}]},{"odiNumber":11602284,"manufacturer":"Subaru of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/13/2024","dateComplaintFiled":"07/15/2024","vin":"4S4BTACCXR3","components":"STEERING,POWER TRAIN,UNKNOWN OR OTHER","summary":"String wheel locked and  couldn't start engine. Called dealer, who said to jiggle the transmission while attempting to turn the steering wheel.  After three or four tries, everything freed up and everything ran normally.   The dealer rep in the service dept said that that had happened to her \"a few times\"and there wasn't any way to fix it.   Dealer doesn't want to see or inspect, no warning lights or anything else associated with this failure. First happened on Friday 13 July 2024. Hasn't happened since.  What would prevent the steering wheel from locking up while driving?  The dealer service rep said if we couldn't fix it by jiggling things, we would have to have it towed in. This doesn't seem to agree with the prior statement that there wasn't any way to fix the problem.","products":[{"type":"Vehicle","productYear":"2024","productMake":"SUBARU","productModel":"OUTBACK","manufacturer":"Subaru of America, Inc."}]},{"odiNumber":11601523,"manufacturer":"Subaru of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/07/2024","dateComplaintFiled":"07/12/2024","vin":"4S4BTAPCXR3","components":"BACK OVER PREVENTION","summary":"Problem with phantom reverse automatic emergency braking.  Backing up from my driveway causes uncommanded full braking once the vehicle is into the street, except when continuous brake pressure is applied while backing out.  This has caused the vehicle to come to a full stop while blocking both lanes of traffic and caused an oncoming vehicle to have to also stop during the time it took the vehicle to be able to resume movement.","products":[{"type":"Vehicle","productYear":"2024","productMake":"SUBARU","productModel":"OUTBACK","manufacturer":"Subaru of America, Inc."}]},{"odiNumber":11600798,"manufacturer":"Subaru of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/09/2024","dateComplaintFiled":"07/10/2024","vin":"4S4BTAFC7R3","components":"VISIBILITY/WIPER","summary":"Windshield cracked unexpectedly","products":[{"type":"Vehicle","productYear":"2024","productMake":"SUBARU","productModel":"OUTBACK","manufacturer":"Subaru of America, Inc."}]},{"odiNumber":11600165,"manufacturer":"Subaru of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/05/2024","dateComplaintFiled":"07/08/2024","vin":"4S4BTGPD9R3","components":"POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM","summary":"The engine, running at idle in and out of gear, did not respond to input from the gas pedal.  Pushing the gas pedal did not have any effect on the engine revs.  This was dangerous because I was attempting to enter a busy roadway and suddenly was faced with zero throttle response although the engine was still running and was in gear.  The car has 5,300 miles.  The transmission failed at 1,300 miles and was replaced by the dealer.  The present incident began when, for unknown reasons, the car battery did not have enough power to start the car after being parked for 30 minutes.  I got a jump start, and after letting car run for several minutes, attempted to leave the parking lot as described above.  The car would move in forward and reverse at idle speed, but there was absolutely no response to gas pedal input.  The car was towed to the dealer who will look into this.","products":[{"type":"Vehicle","productYear":"2024","productMake":"SUBARU","productModel":"OUTBACK","manufacturer":"Subaru of America, Inc."}]},{"odiNumber":11599913,"manufacturer":"Subaru of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/07/2024","dateComplaintFiled":"07/07/2024","vin":"4S4BTGUD6R3","components":"VISIBILITY/WIPER","summary":"In the 5 whole days of ownership, our windshield chipped pretty easily from a small rock kicked up by another vehicle on the freeway. I\u2019ve had a number of rocks and other things hit the windshield of plenty other cars i\u2019ve had or have driven and non of them have ever chipped or cracked. We barely heard a pop, but all of a sudden a crack appeared. This event happed going maybe 50 mph at the most and caused great alarm for my wife who was driving. We were worried she would lose control of the vehicle.  The outside temperature was 114 degrees, maybe that had something to do with it. Either way, we\u2019re worried the crack will quickly expand on our way home to the Bay Area from San Diego.  My neighbor and friends hav the same vehicle and mentioned having to replace their windshields multiple times from cracks. They all mention they have models with EyeSight technology.","products":[{"type":"Vehicle","productYear":"2024","productMake":"SUBARU","productModel":"OUTBACK","manufacturer":"Subaru of America, Inc."}]},{"odiNumber":11597569,"manufacturer":"Subaru of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/14/2024","dateComplaintFiled":"06/28/2024","vin":"4S4BTGUD0R3","components":"ENGINE","summary":"The contact owns a 2024 Subaru Outback. The contact stated that while driving and depressing the accelerator pedal, the vehicle was revving, and the RPM became elevated. There were no warning lights illuminated. The vehicle was taken to a local dealer however, the failure was not duplicated. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 7,000.","products":[{"type":"Vehicle","productYear":"2024","productMake":"SUBARU","productModel":"OUTBACK","manufacturer":"Subaru of America, Inc."}]},{"odiNumber":11596140,"manufacturer":"Subaru of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/09/2024","dateComplaintFiled":"06/24/2024","vin":"4S4BTADC1R3","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"On Sunday [XXX] around 10:00 am I stopped to gas up my car while I was going to church with my [XXX]  baby in a car seat in the backseat. I closed the car door leaving my car keys and cell phone in the center console and as I went behind the car to gas up it unexpectedly locked.  I panicked and ran into the gas station and had them call 911 because I knew my daughter would die if I could not quickly get her out of the car. An off duty Lee County, Florida Deputy happened to be gasing his car and heard the commotion and attempted to assist with a hammer to break the drivers side window but that did not work. The gas station owner came rushing out with a glass breaking safety tool and Deputy Angell (Badge # 21-182) was able to break the window and I safely got my baby out of the car. I took my car to Subaru of Naples where I had purchased the car several months previously. The Service Manager, Victor Hyer and the Service Consultant, Larry Carsi were very helpful and had the window replaced at no cost to me. They researched the problem and told me that was how the car locking system was supposed to work.  This does not make sense to me since if the Deputy had not been able to break the window my baby would have died! I'm hoping you can look into this further as I want to prevent this happening to some other mother, who could have a catastrophic outcome. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2024","productMake":"SUBARU","productModel":"OUTBACK","manufacturer":"Subaru of America, Inc."}]},{"odiNumber":11594444,"manufacturer":"Subaru of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/12/2024","dateComplaintFiled":"06/14/2024","vin":"4S4BTADC2R3","components":"VISIBILITY/WIPER","summary":"I was traveling on highway 97 in Oregon and encountered a stretch of highway that had been recently graveled.  I slowed down and was immediately passed by a long string of 18 wheeled trucks.  By the time the string of trucks passed I had three separate chips in my windshield.  The windshield should not break nearly so easy.  The gravel used to resurface roads is very small and should never have caused that much damage.  I believe the windshield in my Subaru Outback is far too flimsy and should be considered a material defect.  They should be recalled and replaced with a more substantial windshield.","products":[{"type":"Vehicle","productYear":"2024","productMake":"SUBARU","productModel":"OUTBACK","manufacturer":"Subaru of America, Inc."}]},{"odiNumber":11588119,"manufacturer":"Subaru of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/12/2024","dateComplaintFiled":"05/10/2024","vin":"4S4BTANC6R3","components":"ELECTRICAL SYSTEM","summary":"When backing up at night in the dark, the backup camera is useless as the display is too dark to tell where I am going.  There have been several times when I almost backed into the ditch or into a pond.  My 2017 Subaru Outback backup camera was quite clear even on a dark night, so I never had an issue with backing up at night.  My new Outback is dangerous when reversing at night.  This needs to be fixed!!!","products":[{"type":"Vehicle","productYear":"2024","productMake":"SUBARU","productModel":"OUTBACK","manufacturer":"Subaru of America, Inc."}]},{"odiNumber":11583539,"manufacturer":"Subaru of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/17/2024","dateComplaintFiled":"04/17/2024","vin":"4S4BTGPD6R3","components":"POWER TRAIN,FORWARD COLLISION AVOIDANCE","summary":"The contact owns a 2024 Subaru Outback. The contact stated while driving 72 MPH with no other vehicles nearby, the Forward Collision Avoidance: Automatic Emergency Braking system engaged inadvertently, and the vehicle came to a complete stop. The contact stated that he was able to continue driving; however, the vehicle started jerking and was hesitating while driving. No warning lights were illuminated. The vehicle was taken to the dealer, where it was diagnosed that the transmission had failed; however, the dealer was unable to duplicate the failure related to the Forward Collision Avoidance: Automatic Emergency Braking system. The vehicle was repaired; however, the failure reoccurred. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 100.","products":[{"type":"Vehicle","productYear":"2024","productMake":"SUBARU","productModel":"OUTBACK","manufacturer":"Subaru of America, Inc."}]},{"odiNumber":11581488,"manufacturer":"Subaru of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/06/2024","dateComplaintFiled":"04/06/2024","vin":"4S4BTGUD8R3","components":"STRUCTURE,LATCHES/LOCKS/LINKAGES","summary":"Two times already the driver side door of the 2024 Subaru Outback opened while driving. One time it was on the freeway, at freeway speeds. The second time happened today 4/6/2024 while driving on a city street. Both times once the vehicle was in motion, there was no indication, no chime, or anything that suggested that the door latch wasn't closed. To be specific, the door actually opened, free from the latch. This was concerning and a safety issue especially when this happened on the freeway, as I was on the left lane. I was able to safely pull to the right and close the door. No lights, no warnings. Nothing.","products":[{"type":"Vehicle","productYear":"2024","productMake":"SUBARU","productModel":"OUTBACK","manufacturer":"Subaru of America, Inc."}]},{"odiNumber":11580959,"manufacturer":"Subaru of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/02/2023","dateComplaintFiled":"04/03/2024","vin":"4S4BTALC2R3","components":"UNKNOWN OR OTHER","summary":"In my first \u201croad trip\u201d with the vehicle I experienced a cracked windshield. Less than 2000 miles from new. I was told by dealer nothing can do and that\u2019s why they stress \u201cextended warranty packages\u201d. Sold a >$1,000 package that replaced windshield and converter several more. It seems that this is a very common occurrence from reviewing online forums. It should not be the customers fault for normal driving and the windshield be so thin / incapable of normal rocks etc not causing damage.","products":[{"type":"Vehicle","productYear":"2024","productMake":"SUBARU","productModel":"OUTBACK","manufacturer":"Subaru of America, Inc."}]},{"odiNumber":11579793,"manufacturer":"Subaru of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/11/2023","dateComplaintFiled":"03/27/2024","vin":"4S4BTGPD6R3","components":"STEERING,POWER TRAIN,EXTERIOR LIGHTING","summary":"This vehicle has severe CVT problems. It shifts back and forth with a clunk on level roads at a steady speed. I have a 2015 Murano with over 80,000 miles that does not display this type  of behavior. I am driving a loaner which is a 2023 Subaru with the same engine and transmission as mine and it has none of my safety problems. The additional safety problems are: very poor resolution on backup camera and incorrect guidance lines; we are a hands free state and my voice command will not properly make calls; built in nav is horrible and Android Auto doesn't work; Adaptive headlights don't work; lane centering hugs the left side of the lane to a degree that I have to pull to the right if a vehicle is passing me; Auto rear braking does not work properly. The rest of the items are more of a nuisance than safety oriented. I have owned over a dozen Subarus without having any issues.","products":[{"type":"Vehicle","productYear":"2024","productMake":"SUBARU","productModel":"OUTBACK","manufacturer":"Subaru of America, Inc."}]},{"odiNumber":11579168,"manufacturer":"Subaru of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/11/2023","dateComplaintFiled":"03/24/2024","vin":"4S4BTGLD3R3","components":"STEERING,EXTERIOR LIGHTING,UNKNOWN OR OTHER","summary":"Both front headlights cast a tabbed rectangular shadow into driver's field-of-view creating two potentially dangerous disruptive shadows/dead spots at certain longer distances and in open flat terrain areas.  These tabbed rectangular shadow/dead spots often tricks the driver into falsely responding/over-reacting unnecessarily.  The dead spots in the driver's field-of-view can be potentially dangerous while driving at night and around turns/corners where the LED headlights automatically track and follow based on the steering inputs by the driver.  These projected tabbed rectangular tabs often startle my wife and or I often tricking our eyes into seeing what appears to be an object darting out in front of the vehicle.","products":[{"type":"Vehicle","productYear":"2024","productMake":"SUBARU","productModel":"OUTBACK","manufacturer":"Subaru of America, Inc."}]},{"odiNumber":11577274,"manufacturer":"Subaru of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/28/2023","dateComplaintFiled":"03/14/2024","vin":"","components":"FORWARD COLLISION AVOIDANCE,LANE DEPARTURE","summary":"See attached document for complaint","products":[{"type":"Vehicle","productYear":"2024","productMake":"SUBARU","productModel":"OUTBACK","manufacturer":"Subaru of America, Inc."}]},{"odiNumber":11576944,"manufacturer":"Subaru of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/10/2024","dateComplaintFiled":"03/12/2024","vin":"4S4BTALC4R3","components":"VEHICLE SPEED CONTROL,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"While going 65-70 mph on the freeway the car began braking on its own with no cars nearby. It almost came to a complete stop  but then started moving, then hesitated once more before releasing. I reported it to the dealership. They said they could try to recalibrate but otherwise I should contact Subaru of America because I no longer felt safe on busy California freeways.","products":[{"type":"Vehicle","productYear":"2024","productMake":"SUBARU","productModel":"OUTBACK","manufacturer":"Subaru of America, Inc."}]},{"odiNumber":11574732,"manufacturer":"Subaru of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/27/2024","dateComplaintFiled":"02/29/2024","vin":"4S4BTAPC5R3","components":"VISIBILITY/WIPER","summary":"Windshield cracked after a tiny pebble hit at around 35mph. Dealer and Subaru of America refuse to take responsibility for their defective and poor quality windshields.","products":[{"type":"Vehicle","productYear":"2024","productMake":"SUBARU","productModel":"OUTBACK","manufacturer":"Subaru of America, Inc."}]},{"odiNumber":11573691,"manufacturer":"Subaru of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/23/2024","dateComplaintFiled":"02/23/2024","vin":"4S4BTGSD1R3","components":"FORWARD COLLISION AVOIDANCE","summary":"The pre-collision braking system has engaged twice during normal traffic flows and came close to causing an accident.","products":[{"type":"Vehicle","productYear":"2024","productMake":"SUBARU","productModel":"OUTBACK","manufacturer":"Subaru of America, Inc."}]},{"odiNumber":11573693,"manufacturer":"Subaru of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/05/2023","dateComplaintFiled":"02/23/2024","vin":"4S4BTGSD1R3","components":"FORWARD COLLISION AVOIDANCE","summary":"Adaptive cruise control slows way down for a sound wall on a curve.","products":[{"type":"Vehicle","productYear":"2024","productMake":"SUBARU","productModel":"OUTBACK","manufacturer":"Subaru of America, Inc."}]},{"odiNumber":11573279,"manufacturer":"Subaru of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/20/2024","dateComplaintFiled":"02/22/2024","vin":"4S4BTANC2R3","components":"FORWARD COLLISION AVOIDANCE","summary":"The front collision warning does not work in this car. When coming within 5 feet of the car in front of my vehicle at higher rates of speed my car offered no warning indication nor did it brake. Pre collision braking is turned on. Lane departure all functions is turned on. Driver monitoring system is turned on. I took car in to have it evaluated and colonial Subaru in Feasterville told me all systems were fully functional.","products":[{"type":"Vehicle","productYear":"2024","productMake":"SUBARU","productModel":"OUTBACK","manufacturer":"Subaru of America, Inc."}]},{"odiNumber":11571560,"manufacturer":"Subaru of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/11/2024","dateComplaintFiled":"02/12/2024","vin":"4S4BTGUDXR3","components":"VISIBILITY/WIPER","summary":"Windshield cracked 40 days after purchase with no apparent stone strike, collision or pressure. ~4 inch crack noticed from the top middle section where eyesight camera is mounted.","products":[{"type":"Vehicle","productYear":"2024","productMake":"SUBARU","productModel":"OUTBACK","manufacturer":"Subaru of America, Inc."}]},{"odiNumber":11569446,"manufacturer":"Subaru of America, Inc.","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"12/09/2023","dateComplaintFiled":"02/02/2024","vin":"4S4BTGND8R3","components":"VEHICLE SPEED CONTROL","summary":"The contact owns a 2024 Subaru Outback. The contact stated that while driving at approximately 15 mph, the vehicle suddenly and unintendedly accelerated and continued to accelerate. There were no warning lights illuminated. The brake pedal was depressed, but the vehicle failed to stop, crashed into a  building, and a brochure bracket stand, and hit a pedestrian who was transported by ambulance with unknown injuries' to the hospital. A police report was filed. There was no reported fire or air bag deployment. The vehicle was taken to the local dealer, who informed her that the failure was due to user error. The vehicle was not diagnosed or repaired. The manufacturer was contacted and opened a case. The failure mileage was approximately 1,000. The VIN was not available.","products":[{"type":"Vehicle","productYear":"2024","productMake":"SUBARU","productModel":"OUTBACK","manufacturer":"Subaru of America, Inc."}]},{"odiNumber":11566351,"manufacturer":"Subaru of America, Inc.","crash":true,"fire":false,"numberOfInjuries":2,"numberOfDeaths":0,"dateOfIncident":"12/16/2023","dateComplaintFiled":"01/18/2024","vin":"4S4BTGUD6R3","components":"AIR BAGS","summary":"The contact owned a 2024 Subaru Outback. The contact stated that while driving from a complete stop, the vehicle was involved in a head-on collision. The contact stated that the air bags failed to deploy. The contact stated that the air bag warning light was illuminated after the crash. The contact sustained a concussion and the driver of the other vehicle sustained a knee injury. The contact received medical attention via the hospital an hour after the incident. A police report was filed. The vehicle was taken to an independent mechanic; however, the vehicle was not diagnosed. The vehicle was deemed a total loss. The manufacturer was not made aware of the failure. The approximate failure mileage was 6,000.","products":[{"type":"Vehicle","productYear":"2024","productMake":"SUBARU","productModel":"OUTBACK","manufacturer":"Subaru of America, Inc."}]},{"odiNumber":11565222,"manufacturer":"Subaru of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/12/2024","dateComplaintFiled":"01/12/2024","vin":"4S4BTGUD3R3","components":"SERVICE BRAKES,FUEL/PROPULSION SYSTEM","summary":"On 1/12/24,  I was backing up my vehicle in the driveway, the vehicle suddenly stopped, thinking I was going to backup into the gate. I was surprised because I didn't think I was that close. I slightly tapped the gas pedal to move slowly forward when the car suddenly accelerated and lunged forward. I couldn't stop the car, by braking, for 56 feet. I was able to avoid hitting another car, parked on the street, by driving into the large bushes along the sidewalk of my home. The only damage that occurred was the destruction of some bushes and the damage to the vehicle is to be determined. No injuries. The Subaru dealership had Eyesight adjustments on 1/08/24.","products":[{"type":"Vehicle","productYear":"2024","productMake":"SUBARU","productModel":"OUTBACK","manufacturer":"Subaru of America, Inc."}]},{"odiNumber":11555255,"manufacturer":"Subaru of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/06/2023","dateComplaintFiled":"11/15/2023","vin":"4S4BTGSD3R3","components":"VISIBILITY/WIPER","summary":"Subaru case # 231102-1901318 - recorded phone call for full discussion between me & Subaru to address this safety issue due to engineering  Tried to help Subaru; was told: : \"Engineering is not a consumer facing department.\" Driver side mirror does not adjust enough outboard to prevent blind spot from being larger than an approaching 4 door long bed pick up in lane to the left of 2024 Subaru Outback Wilderness. Photo #1: with driver side mirror fully adjusted outboard, body of vehicle fills >1/3, <1/2 of mirror area. Should be just a hint of vehicle side. (I'm under 6' tall but drive with seat fairly back & seat back fairly forward. Photo #2 & #3: measured mirror deflection inside housing showing maximum driver side LESS than passenger side (When, given left side driver position, should be same or other way around. Have only good things to say about dealer.  Purchased a handful of Subaru's there with positive results. Have only good things to say about Subaru customer service for ~ 25 previous years - until now. They refused to escalate my attempt to help them fix this obvious safety issue. An argument can be made that the blind spot monitor flashes. To which I respond: If you have a dog, do you stop locking your doors? If you have credit monitoring, can you click on all your suspect emails and leave your checkbook & credit cards out? Dealer service manager examined mirror: 1) mirror is same as on other similar models.  2)  internal elements might be adjustable to improve ... but 3) Says Subaru engineering refused to authorize any internal mirror adjustment by dealer service department.","products":[{"type":"Vehicle","productYear":"2024","productMake":"SUBARU","productModel":"OUTBACK","manufacturer":"Subaru of America, Inc."}]},{"odiNumber":11536023,"manufacturer":"Subaru of America, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/02/2023","dateComplaintFiled":"08/02/2023","vin":"4S4BTGUDXR3","components":"BACK OVER PREVENTION,FORWARD COLLISION AVOIDANCE","summary":"while backing into a parking spot between 2 cars in a parking lot the reverse auto braking engaged. when going into forward the car accelerated and crashed into cement wall about 10-15 feet ahead. Just occurred so no other info available.","products":[{"type":"Vehicle","productYear":"2024","productMake":"SUBARU","productModel":"OUTBACK","manufacturer":"Subaru of America, Inc."}]}]}