{"count":97,"message":"Results returned successfully","results":[{"odiNumber":11765696,"manufacturer":"Subaru of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/13/2026","dateComplaintFiled":"09/20/2026","vin":"JF2GPACCXD1","components":"Chest Clip, Buckle, Harness","summary":"Nuna RAVA convertible car seat, model CS05107RFD, manufactured 10/15/2021, purchased Jan 2022. Harness failure after completing the remedy for Recall 24C-002. Both of my seats had never shown any harness problem before the recall notice. In 2025, I received the remedy kit for both and followed the instructions to clean the harness adjuster and replace the seat pads. The seats worked normally until May 13, 2026, when the harness on one would not lock and the straps would not stay tight. The failed component was the front harness adjuster. I noticed the failure while removing my child after a drive. The harness was loose even though I had tightened it at the start of the drive, and it would not lock when I tightened it again. I recorded a video right after removing my child and the seat from the car. A harness that loosens during a drive cannot properly restrain a child in a crash. No crash occurred and my child was not injured. No one has inspected the seat. I still have the seat and video and can make both available. The harness appears to be working again when I just checked (September 2026). It\u2019s been sitting in our office, unused, since May. I removed the other Nuna Rava seat from our other car in May after the failure, though it worked normally, and bought two seats from a different brand. I believe the remedy did not adequately fix the original problem. I performed it as directed and the harness still failed. I ask NHTSA to review whether the remedy is adequate and consider expanding the recall to include a replacement or refund for all seats under the original recall.","products":[{"type":"Vehicle","productYear":"2013","productMake":"SUBARU","productModel":"XV CROSSTREK","manufacturer":"Subaru of America, Inc."},{"type":"Child Seat","productYear":"9999","productMake":"NUNA","productModel":"RAVA","manufacturer":"Nuna Baby Essentials, Inc."}]},{"odiNumber":11730251,"manufacturer":"Subaru of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/04/2026","dateComplaintFiled":"04/09/2026","vin":"JF2GPAVC7D2","components":"POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM","summary":"I have been working with Subaru of America and Capital Subaru service in San Jose, CA for a 2013 Subaru Crosstrek XV 2.0 CVT automatic engine shortly after we bought it used for multiple faulty known engine problems with this specific make and model. Since we have owned the vehicle, we have not been able to drive it for more than 2 months short distance at a time due to engine, Valve body, major low oil pressure problems, and multiple sensor issues. This vehicle has been very dangerous for us to drive and has left us stranded not to mention paying the bank we financed payments to for a car we have been unable to use since purchasing. Subaru of America and Capital Subaru in San Jose have been awful, insensitive, and unhuman to our concerns and needs. We had to call them several times and were repeatedly ignore both parties for several days without any answers or any solutions. We have spent many sleepless nights worrying about not having a vehicle to get to work and my daughter who drove the car when she could in Nursing school with the burden of having no transportation and all the stress and worrying. There is a long history of defected engines because of the poor way these were built for our specific year, and we were told repeatedly that it was the lack of maintenance from the previous owner being the cause of the issues when that in fact is a lie as we have several maintenance records routinely. I will never buy or recommend these defected and lemon cars again especially when it involves the safety of your life! Having to tow to and from our home to the dealership service parts was a big waste of time and a joke just to hear, \"We are sorry but nothing is covered and your liable for the diagnostic and fixing for your car that will be $5,800 which our car was only worth $5,600 through Kelly blue book and we still owe a remainder of $9,000 to the financing bank.","products":[{"type":"Vehicle","productYear":"2013","productMake":"SUBARU","productModel":"XV CROSSTREK","manufacturer":"Subaru of America, Inc."}]},{"odiNumber":11730297,"manufacturer":"Subaru of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2026","dateComplaintFiled":"04/09/2026","vin":"Jf2gpawc4d2","components":"ELECTRICAL SYSTEM","summary":"When the car is put in park the key will not come out of the ignition. Sometimes  to be removed from ignition. Therefore the key will get stuck. The transmission has to be put back in drive and then back into park for the ignition  system to recycle and release the key.sometimes it takes about 2 or 3 times to get the key out. I have had to turn the car on put it in drive then park push the lock switch then turn the car off. I have been told that Subaru knows the problem exists. No recalls have been made.","products":[{"type":"Vehicle","productYear":"2013","productMake":"SUBARU","productModel":"XV CROSSTREK","manufacturer":"Subaru of America, Inc."}]},{"odiNumber":11723030,"manufacturer":"Subaru of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/09/2026","dateComplaintFiled":"03/09/2026","vin":"JF2GPAGC3D2","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE","summary":"Within 10 days of purchasing this vehicle a certified Subaru dealership documented the following safety defects. Both front CV axles failing and clicking on turns creating loss of vehicle control risk. EPS electronic power steering fault codes creating safety critical steering concern. CAN bus communication fault U0073 affecting multiple vehicle safety systems simultaneously. CVT transmission fluid critically low at 1 to 2 quarts. These defects were professionally documented by Subaru of Portland certified technicians on [XXX] at 113,494 miles. Repair quote for safety related defects totals $7,516.51. Vehicle was sold by Overland Automotive LLC 2900 SE Cornelius Pass Rd Ste 105 Hillsboro OR 97123 with these defects undisclosed.  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2013","productMake":"SUBARU","productModel":"XV CROSSTREK","manufacturer":"Subaru of America, Inc."}]},{"odiNumber":11705923,"manufacturer":"Subaru of America, Inc.","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"11/07/2025","dateComplaintFiled":"12/18/2025","vin":"JF2GPACC0D2","components":"AIR BAGS","summary":"I was t-boned on 11/7 on the driver side door of the car. My car is totaled and the airbags, knee and curtain did not deploy and I was hit almost dead on on the B pillar. Unknown if the problem has been reproduced by the dealer.My knee is still hurting from the accident and my head smacked the frame.The vehicle has not been inspected by the manufacturer, but has by police, insurance, and others. All said the airbags should have deployed. There were no warning lights or otherwise to notify me that the airbags would not work.","products":[{"type":"Vehicle","productYear":"2013","productMake":"SUBARU","productModel":"XV CROSSTREK","manufacturer":"Subaru of America, Inc."}]},{"odiNumber":11684352,"manufacturer":"Subaru of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2025","dateComplaintFiled":"09/01/2025","vin":"JF2GPACC2D1","components":"ENGINE","summary":"The engine stalled unexpectedly during operation. I noticed a sudden loss of power, and the vehicle shut off without warning. This has happened more than once, posing a safety concern.","products":[{"type":"Vehicle","productYear":"2013","productMake":"SUBARU","productModel":"XV CROSSTREK","manufacturer":"Subaru of America, Inc."}]},{"odiNumber":11664303,"manufacturer":"Subaru of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/12/2025","dateComplaintFiled":"06/02/2025","vin":"JF2GPACC7DH","components":"ENGINE","summary":"THE ENGIN MALFUNCTIONED. MY SAFETY AND THE SAFETY OF OTHERS WAS AT RISK BECAUSE WHEN AN ENGIN FAILS WHILE DRIVING IT CAN CAUSE A SERIOUS CRASH.  THE VALVE SPRING WHICH IS LOCATED INSIDE THE ENGIN OF THE VEHICLE DID FRACTURE WHICH RESULTED IN THE ENGIN STALLING WHILE DRIVING AND WAS NOT ABLE TO BE RESTARTED. AN ENGIN STALL WHILE DRIVING WILL INCREASE THE RISK OF A CRASH AND SERIOUS INJURY. THERE WERE NO WARNINGS, THE PROBLEM HAS BEEN CONFIRMED BY A SUBARU DEALER SERVICE MANAGER.","products":[{"type":"Vehicle","productYear":"2013","productMake":"SUBARU","productModel":"XV CROSSTREK","manufacturer":"Subaru of America, Inc."}]},{"odiNumber":11638232,"manufacturer":"Subaru of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/13/2024","dateComplaintFiled":"01/24/2025","vin":"JF2GPAVCXD2","components":"AIR BAGS","summary":"The dashboard light says that the airbag is OFF, while it is occupied by a large  teenager (over 100lbs) in the Right Front passenger seat.  Teenager was  buckled into moving vehicle when this concern was observed.  Front Right passenger airbag has never been deactivated by owner/driver. Took car to be inspected at a Subaru dealer on 13Aug24, but Subaru techs unable to replicate problem at time of visit and reported no known recall notice for this problem. Since inspection, problem has reoccurred randomly.","products":[{"type":"Vehicle","productYear":"2013","productMake":"SUBARU","productModel":"XV CROSSTREK","manufacturer":"Subaru of America, Inc."}]},{"odiNumber":11632206,"manufacturer":"Subaru of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/16/2024","dateComplaintFiled":"12/23/2024","vin":"JF2GPACC1D2","components":"ELECTRICAL SYSTEM,VISIBILITY","summary":"The fan in my car, that controls the heat/air-conditioning, went out causing my windows to fog up since it was raining & I couldn't use the dehumidifier. I couldn't see & had to manually wipe my windshield several times & drive with my hazard lights on in order to get the car home. There were no warning lights on the dashboard. I took the car to a mechanic shop on another day, when they could not find the problem through a diagnostic the mechanic took apart the dashboard & that's when he found the wires connected to the control panel were melting/overheating. He said it was very dangerous because it could cause the car to catch fire. He said he had to leave the wires disconnected to prevent the car catching fire until the wires and control panel could be replaced. When I looked up if others were having the same problem, I found other Subaru Crosstrek owners with the same issue and many of them stated it happened again after replacing the affected parts. The control panel is not a wear-and-tear part so I was told I would have to get it from a Subaru dealership. I have not been able to take it to a Subaru dealership yet due to the weather but the car is available for inspection upon request. It has not been inspected yet by anyone besides my mechanic.","products":[{"type":"Vehicle","productYear":"2013","productMake":"SUBARU","productModel":"XV CROSSTREK","manufacturer":"Subaru of America, Inc."}]},{"odiNumber":11629691,"manufacturer":"Subaru of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/15/2024","dateComplaintFiled":"12/09/2024","vin":"JF2GPACC5D2","components":"ELECTRICAL SYSTEM,SERVICE BRAKES","summary":"At various times of day or night, the brake lights turn on, while there is no one in the vehicle. The vehicle sits parked and is locked with the security on, and the lights just randomly turn on by themselves. The only way to turn the lights off is to go into the vehicle and step on the brake and then the lights are off after releasing the brake pedal. If the lights stay on, because it\u2019s not noticed, then the battery drains and then needs to be jumped.  It is concerning for vehicles traveling behind, because one wouldn\u2019t know if there is an issue happening while traveling and could cause someone to be rear ended.","products":[{"type":"Vehicle","productYear":"2013","productMake":"SUBARU","productModel":"XV CROSSTREK","manufacturer":"Subaru of America, Inc."}]},{"odiNumber":11625488,"manufacturer":"Subaru of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/25/2024","dateComplaintFiled":"11/15/2024","vin":"JF2GPAVC3D2","components":"UNKNOWN OR OTHER","summary":"A piece of the sunroof assembly punctured through the headliner into the passenger seat area of the vehicle.   The piece is a sharp 10 inch spike with a spring wrapped around it.   Had the piece come into the driver side or if there had been a passenger. It would have gone into there head, either causing an accident or severe injury to the driver or passenger.","products":[{"type":"Vehicle","productYear":"2013","productMake":"SUBARU","productModel":"XV CROSSTREK","manufacturer":"Subaru of America, Inc."}]},{"odiNumber":11620686,"manufacturer":"Subaru of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/04/2024","dateComplaintFiled":"10/18/2024","vin":"JF2GPAKCXD2","components":"POWER TRAIN,ENGINE","summary":"The recall Type: Safety Service Campaign:WTY84 NHTSA Campaign: 18V772000 FB20 Valve Spring Replacement was reported completed by the manufacturer Subaru has no record of it being done. My car is now experiencing symptoms of this recall when I had no issues prior and want me to pay to look into the problem further. Now my vehicle has a check engine light for a recall that was potentially not done as I have no proof that it was completed.","products":[{"type":"Vehicle","productYear":"2013","productMake":"SUBARU","productModel":"XV CROSSTREK","manufacturer":"Subaru of America, Inc."}]},{"odiNumber":11617167,"manufacturer":"Subaru of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/29/2024","dateComplaintFiled":"09/30/2024","vin":"JF2GPAKC6D2","components":"UNKNOWN OR OTHER","summary":"The key will not come out of the ignition when turned off and in park. The battery runs with no way to turn it off. This is a known issue with a defective part. Subaru will not cover the repair.","products":[{"type":"Vehicle","productYear":"2013","productMake":"SUBARU","productModel":"XV CROSSTREK","manufacturer":"Subaru of America, Inc."}]},{"odiNumber":11611473,"manufacturer":"Subaru of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/18/2024","dateComplaintFiled":"08/28/2024","vin":"JF2GPAKC4D2","components":"ENGINE","summary":"2.0L Engine Valve Spring Fracture may Cause Engine stall and excessive oil leaks that migrates in the catalytic converter causing fumes that linger inside the car with a very strong smell.","products":[{"type":"Vehicle","productYear":"2013","productMake":"SUBARU","productModel":"XV CROSSTREK","manufacturer":"Subaru of America, Inc."}]},{"odiNumber":11600188,"manufacturer":"Subaru of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/03/2024","dateComplaintFiled":"07/08/2024","vin":"JF2GPAVC0D2","components":"ELECTRICAL SYSTEM","summary":"The electrical harness to the variable fan speed switch overheated melting the harness and switch.","products":[{"type":"Vehicle","productYear":"2013","productMake":"SUBARU","productModel":"XV CROSSTREK","manufacturer":"Subaru of America, Inc."}]},{"odiNumber":11544835,"manufacturer":"Subaru of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/15/2023","dateComplaintFiled":"09/15/2023","vin":"JF2GPAVC7D2","components":"EQUIPMENT","summary":"For the record I'm going to list the items here I'd rather them go down in writing then for my words to not have a witness.  1- safety : the Bluetooth connection is busted and crackling for both me and the caller 2- Automation: nothing happens automatic in this car the locks do not go down when I get in motion . the sunroof and the windows do not roll up in auxiliary power after the key is off.  3- Oil: every thousand Miles the oil light to show up I cannot live like that carrying oil in my car when I run a thousand miles every 3 weeks.  4- DENT REPAIR : have asked you to schedule the date guy to pull this dent out of the front driver wheel well and that hasn't happened yet 5- locking mechanism: the trunk has to be slammed closed every time.  The passenger side seat belt noise comes on even if I put a bag of to go food in the seat.  6- sanitation: these seats are infected with something I have cleaned them multiple times and my passengers are complaining of itching and feeling a bite when they ride.  7- the front passenger seat has obviously some strong stain that resembles body fluid because it  will not come up even when i clean up in the seat of the cushion it keeps reappearing to the surface.  8- overhead: when it rains above my head you can hear sounds of rain as though it's literally trickling in at the driver door. More than I have noticed that sound I'm not sure what's going on in the overhead but it shouldn't sound like that.  PLEASE AND THANKS","products":[{"type":"Vehicle","productYear":"2013","productMake":"SUBARU","productModel":"XV CROSSTREK","manufacturer":"Subaru of America, Inc."},{"type":"Vehicle","productYear":"9999","productMake":"TBD","productModel":"TBD","manufacturer":"ODI Demo Co"}]},{"odiNumber":11539823,"manufacturer":"Subaru of America, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/17/2023","dateComplaintFiled":"08/21/2023","vin":"JF2GPAWC7D2","components":"VEHICLE SPEED CONTROL","summary":"While slowing to turn into a turn lane, my care unexpectedly accelerated to a very high speed, causing me to crash straight into a signal light post.  The light post was knocked over by the force of impact.  The car ended up around the corner, facing the opposite direction and having hit another car.  Police responded to the scene and inspected the vehicle, which was towed away.  An insurance claim has been filed, though I am unaware if they have inspected the vehicle yet.  The passenger airbag deployed but driver airbag did not.  I had no warning before the sudden acceleration and this is the only time something like this happened.","products":[{"type":"Vehicle","productYear":"2013","productMake":"SUBARU","productModel":"XV CROSSTREK","manufacturer":"Subaru of America, Inc."}]},{"odiNumber":11529250,"manufacturer":"Subaru of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/29/2023","dateComplaintFiled":"06/27/2023","vin":"JF2GPACC2D2","components":"ENGINE","summary":"MY 2013 SUBARU CROSSTREK stalled on the highway in March 2023 while I was driving home from work. I brought it to Hassett Subaru in Wantagh because a friend told me that there was a recall on the spring valve (from 5 years ago, which I was never notified of). Vlad Oriol wanted to charge me a few thousand dollars to breakdown the engine, even though that was a requirement of the recall. I checked the VIN and found out my car was covered by the spring valve recall. Since the car was unsafe to drive, I then called Subaru headquarters who sent a tech supervisor to investigate the situation. The tech supervisor said the problem was due to the recall so the engine breakdown was covered. The tech supervisor said the \"rocker arm had come loose from excessive lash, but was tied to the recall issue,\" and also added that there was no other damage. Hassett Subaru was forced by Subaru headquarters to preform the recall fix. I picked up my car (we live 2 miles from Hassett) and the very next day the car wouldn't accelerate and was constantly misfiring. I brought the car back to Hassett. The tech supervisor came out again to investigate, this time there was additional damage to the cam shaft (which was not there before Hassett worked on the car). Hassett told Subaru headquarters that there was a preexisting issue with the car (which was totally false). As a result Subaru headquarters would not cover the cost to fix the problem that Hassett caused by attempting to fix the recall issue. Thanks to Hassett's misrepresentations to Subaru headquarters we have a car that doesn't run and can't afford a new one.","products":[{"type":"Vehicle","productYear":"2013","productMake":"SUBARU","productModel":"XV CROSSTREK","manufacturer":"Subaru of America, Inc."}]},{"odiNumber":11498204,"manufacturer":"Subaru of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/30/2022","dateComplaintFiled":"12/20/2022","vin":"JF2GPAGC1D2","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE","summary":"Driving on the freeway my car lost power i pulled off to the side and tried to restart it. As I have the ignition turned over for 30 to 40 seconds the starter sounded erratic and the oil temperature light was flashing.  I sat there for about ten minutes and tried again and it did the same thing but it started. This power loss has happened twice. The erratic noise coming from the ignition,  and  the hesitation of starting is a regular ongoing issue along with the oil temperature light. Since the first stall at about 117000 miles on the odometer the car has been burning oil at a rate of a full quart about every 3000 miles.  #2  Around 120000 miles my key wouldn't come out of the ignition. This happened first on a late night in a high crime area.  I actually had to leave my keys in my ignition while going into a gas station to pay for fuel.  Since then this happens every time  I turn  off my vehicle and put it into the park position.  Usually I have to wait around ten minutes to be able to remove the keys.   Both of these issues cause a great deal of anxiety on the freeway or having to leave the key in the ignition.","products":[{"type":"Vehicle","productYear":"2013","productMake":"SUBARU","productModel":"XV CROSSTREK","manufacturer":"Subaru of America, Inc."}]},{"odiNumber":11479063,"manufacturer":"Subaru of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/12/2022","dateComplaintFiled":"08/12/2022","vin":"JF2GPAVC0D2","components":"UNKNOWN OR OTHER","summary":"Unable to turn off vehicle and remove key from ignition when vehicle is in park.","products":[{"type":"Vehicle","productYear":"2013","productMake":"SUBARU","productModel":"XV CROSSTREK","manufacturer":"Subaru of America, Inc."}]},{"odiNumber":11478749,"manufacturer":"Subaru of America, Inc.","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/10/2022","dateComplaintFiled":"08/11/2022","vin":"JF2GPAGC9DH","components":"ENGINE,FUEL/PROPULSION SYSTEM","summary":"Engine burst into flames during normal highway driving. Vehicle was well-maintained with all scheduled maintenance performed during the life of the vehicle. CEL was lit approximately 1 week before fire but driveability was normal.","products":[{"type":"Vehicle","productYear":"2013","productMake":"SUBARU","productModel":"XV CROSSTREK","manufacturer":"Subaru of America, Inc."}]},{"odiNumber":11477239,"manufacturer":"Subaru of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/04/2022","dateComplaintFiled":"08/02/2022","vin":"JF2GPAWC7DH","components":"VISIBILITY/WIPER","summary":"The windshield is cracked it is on the driver's side it is spidering down the windshield.  I wad wondering if it was covered on the recall","products":[{"type":"Vehicle","productYear":"2013","productMake":"SUBARU","productModel":"XV CROSSTREK","manufacturer":"Subaru of America, Inc."}]},{"odiNumber":11473984,"manufacturer":"Subaru of America, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/09/2021","dateComplaintFiled":"07/14/2022","vin":"JF2GPAGC8D2","components":"STEERING,ENGINE,FUEL/PROPULSION SYSTEM","summary":"The stall led to a collision, bent cam shaft and need for total engine repair.","products":[{"type":"Vehicle","productYear":"2013","productMake":"SUBARU","productModel":"XV CROSSTREK","manufacturer":"Subaru of America, Inc."}]},{"odiNumber":11473713,"manufacturer":"Subaru of America, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/09/2021","dateComplaintFiled":"07/13/2022","vin":"JF2GPAGC8D2","components":"STEERING,ENGINE,FUEL/PROPULSION SYSTEM","summary":"involved in a collision, possibly related to the stall issues mentioned in the collision.  Reported to the insurance.  They are pending repair on the matter due to recall and entire engine was required, which is more than the car is valued for.","products":[{"type":"Vehicle","productYear":"2013","productMake":"SUBARU","productModel":"XV CROSSTREK","manufacturer":"Subaru of America, Inc."}]},{"odiNumber":11470699,"manufacturer":"Subaru of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/10/2022","dateComplaintFiled":"06/23/2022","vin":"JF2GPAKC0D2","components":"VEHICLE SPEED CONTROL,SERVICE BRAKES,ENGINE","summary":"Whilst driving down Highway 101 near Sequim WA, I was on cruise control doing 55 MPH going up a steep hill which I have done numerous times before without issue.  When all of a sudden the car suddenly slowed down, for me to hear honking from a Semi behind me who had to suddenly swerve to go around us to stop him from rear ending me (luckily that part of the road on the hill had a second lane for the truck to use, if not then me and my son would probably be seriously injured or dead.)  I looked at the dashboard to find the engine warning light on, and the cruise control flashing, but the car was still running and drove fine with the accelerator pressed. Later on I found out this error code was P0024.  When that issue happened, not only had the engine warning light illuminated, it caused not only the cruise control to disengage (without my input) but also for the vehicle stability control to stop working. Once again though the engine was still running file and in my opinion it disabling the cruise and stability control gravely endangered the occupants when it had no reason to disable them.  Since then I have had other similar error codes such as P000D which have cause the same thing, but they happened on level ground so the car did not slow down so suddenly. I believe the issue is low or used engine oil, as when I got an oil change (within service life) the issues seems to have gone away; this has happened many times before. These PZEV vehicles not only in my opinion break EPA laws on emissions as they make the car burn through many quarts of oil in the service life, so how Subaru can claim PZEV when exchanging high RPS and a boat load of oil for some if any PZEV's I do not know. My car has two recalls, I have been urgently trying to get these fixed, but my two local dealerships (both 50 miles away) refuse to do the recalls as I filed a lemon complaint, and BBB complaint as one refused to honor a price match for thousands to me. I am a disabled Veteran and need car.","products":[{"type":"Vehicle","productYear":"2013","productMake":"SUBARU","productModel":"XV CROSSTREK","manufacturer":"Subaru of America, Inc."}]},{"odiNumber":11466318,"manufacturer":"Subaru of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/15/2022","dateComplaintFiled":"05/27/2022","vin":"JF2GPACC7DH","components":"POWER TRAIN","summary":"Transmission failure while driving on highway caused it to suddenly stalled. On restarting engine, car kept jerking and stopping, became undrivable. Only 46,700 miles on the clock. No warning lights, no warning of any kind. Subaru issued 10 year extended warranty covering transmission on this car but should have recalled and replaced since failure is catastrophic and dangerous. I took my car to Subaru dealer and they found low transmission fluid. Instead of inspecting the seals, they blamed the problem on oil change by an independent garage, accusing them of erroneously drained out transmission fluid before the car broke down.","products":[{"type":"Vehicle","productYear":"2013","productMake":"SUBARU","productModel":"XV CROSSTREK","manufacturer":"Subaru of America, Inc."}]},{"odiNumber":11454804,"manufacturer":"Subaru of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/28/2022","dateComplaintFiled":"03/02/2022","vin":"jf2gpakc1d2","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"Unable to remove key from Ignition when placed in Park","products":[{"type":"Vehicle","productYear":"2013","productMake":"SUBARU","productModel":"XV CROSSTREK","manufacturer":"Subaru of America, Inc."}]},{"odiNumber":11425676,"manufacturer":"Subaru of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/07/2021","dateComplaintFiled":"07/20/2021","vin":"JF2GPAVC4D2","components":"STEERING","summary":"The contact owns a 2013 Subaru XV Crosstrek. The contact stated while starting the vehicle, the steering wheel was difficult to turn to the left and to the right. The contact stated that the steering assist warning light was illuminated. The contact was able to drive to her destination at a slow speed. The contact took the vehicle to two independent mechanics who were both unable to diagnose the cause of the failure. The contact called the local dealer and made them aware of the failure. An appointment was scheduled. The vehicle was not yet diagnosed nor repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 113,400.","products":[{"type":"Vehicle","productYear":"2013","productMake":"SUBARU","productModel":"XV CROSSTREK","manufacturer":"Subaru of America, Inc."}]},{"odiNumber":11420138,"manufacturer":"Subaru of America, Inc.","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/31/2020","dateComplaintFiled":"06/08/2021","vin":"jf2gpacc6d1","components":"ENGINE","summary":"On October 31 2020, The AC compressor on my vehicle caught fire while I was driving. This caused a foul odorous smoke to fill the cabin of my vehicle which was cough inducing and limited my vision. The air conditioner was not on at this time because of pleasant ambient temperatures outside.  I no longer have this part because it was replaced at the dealership along with the serpentine belt that was damaged due to the fire. There was no warning light or noticeable change in the vehicle driving before the incident. I was unaware that I could report this incident until I found this website today.","products":[{"type":"Vehicle","productYear":"2013","productMake":"SUBARU","productModel":"XV CROSSTREK","manufacturer":"Subaru of America, Inc."}]},{"odiNumber":11420201,"manufacturer":"Subaru of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2020","dateComplaintFiled":"06/08/2021","vin":"JF2GPAVC8D2","components":"UNKNOWN OR OTHER","summary":"The key will not come out of the ignition when the vehicle is in park. Sometimes it has to sit a few minutes before I can remove it. Sometimes it has to sit for many hours before I can remove it. I've been dealing with it for 10 months.","products":[{"type":"Vehicle","productYear":"2013","productMake":"SUBARU","productModel":"XV CROSSTREK","manufacturer":"Subaru of America, Inc."}]},{"odiNumber":11418803,"manufacturer":"Subaru of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/05/2021","dateComplaintFiled":"05/27/2021","vin":"JF2GPAVC5D2","components":"VISIBILITY","summary":"The contact owns a 2013 Subaru Crosstrek. The contact stated while driving 60 mph, the sunroof exploded causing glass shards to fall onto the contact. There was no injury sustained. The contact stated that there was no warning light illuminated. The vehicle was taken to the local dealer where it was inspected. The contact was informed that the sunroof needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The contact was informed that the part was on backorder. The failure mileage was approximately 89,000.","products":[{"type":"Vehicle","productYear":"2013","productMake":"SUBARU","productModel":"XV CROSSTREK","manufacturer":"Subaru of America, Inc."}]},{"odiNumber":11415955,"manufacturer":"Subaru of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/29/2021","dateComplaintFiled":"05/10/2021","vin":"JF2GPAVC7D2","components":"POWER TRAIN,ELECTRICAL SYSTEM","summary":"I PURCHASED 2013 SUBARU CROSSTREK I AM 2ND OWNER, I NEVER SEE ANY PROBLEM FOR ENGINE LIGHT CHECK AND END UP CONTROL CURISE BLINKING AND SUBARU WILL NOT PROVIDED ANY RECALL FOR TRANSMISSION ISSUE IT'S NOT SAFE TO DRIVING THEY SAID ONLY WILL WARRANTY UNDER 100K THAT UNFAIR THIS NOT SAFE CAR AND SO MANY COMMON ISSUE TRANSMISSION ON SUBARU. IT'S FIRST MAKE 2013 ON CROSSTREK HOW IT'S EXPECT UNDER 100K MILES... SHOULD RECALL FOR TRANSMISSION FIX","products":[{"type":"Vehicle","productYear":"2013","productMake":"SUBARU","productModel":"XV CROSSTREK","manufacturer":"Subaru of America, Inc."}]},{"odiNumber":11414795,"manufacturer":"Subaru of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/28/2021","dateComplaintFiled":"05/02/2021","vin":"JF2GPACC7D2","components":"UNKNOWN OR OTHER","summary":"I CAN\"T REMOVE THE KEY FROM THE IGNITION WHEN THE CAR IS PUT  IN PARK.  THIS ISSUE WARRANTS A RECALL. THIS IS CAUSED BY PROBLEMS WITH THE PARK-RANGE SWITCH ACROSS SEVERAL  SUBARU MODELS FROM 2012-2018. SUBARU ISSUED SERVICE BULLETIN 16-112-18R REGARDING THIS ON 3/15/18.   THIS IS A WELL KNOWN ISSUE BY OWNERS, DEALERSHIPS AND SUBARU OF AMERICA (SOA).  NUMEROUS CAR FORUMS AND BLOGS ADDRESS OWNERS' STEPS TO GET THIS REPAIRED.  THE SOLUTIONS OFFERED BY THE DEALERS RANGE FROM ' YOUR CAR IS OUT OF WARRANTY AND IT WILL RUN HUNDREDS OF DOLLARS TO FIX'  TO ' YES THIS IS A KNOWN ISSUE BRING IT IN AND WE WILL REPLACE IT NO CHARGE'.  SOA'S RESPONSE TO OWNERS VARIED FROM 'WE WILL TAKE CARE IT TO WE'LL HAVE TO SEE IF WE  CAN HELP YOU OUT'. MY DEALER'S RESPONSE WAS '$700 TO REPAIR ' YOU MIGHT CALL SOA TO SEE IF THEY CAN HELP OUT.' I DID CALL SOA AND THEY TOLD ME TO SET UP AN APPOINTMENT WITH THE DEALER AND LET THEM KNOW WHEN IT WAS ' BUT DID NOT OFFER ANY HELP ON THE COST AT THAT POINT. IT DOES APPEAR THAT SOA WILL COVER THE COST BUT YOU MAY NOT BE TOLD THAT INITIALLY.  FORTUNATELY/UNFORTUNATELY THERE IS A QUICK FIX EASILY FOUND ONLINE THAT YOU CAN DO IN LESS THAN 5 MINUTES BY DISCONNECTING THE SWITCH TO THE IGNITION.  THIS SOLVES THE PROBLEM OF THE STUCK KEY BUT ALSO DISABLES THE CHIME IF YOU LEAVE THE KEYS IN THE IGNITION AND ALSO ALLOWS YOU TO EXIT THE VEHICLE IF THE CAR IS NOT IN PARK. SO NOW, IF YOU ARE NOT CAREFUL,  YOU CAN LOCK YOUR KEYS IN THE CAR AND IF THE CAR IS NOT IN PARK OR THE HAND BREAK IS NOT ENGAGED YOUR CAR WILL ROLL AWAY. I HAVE DONE THE QUICK FIX ' BUT EVEN WITH ALL SORTS OF WAYS TO HELP ME REMEMBER I AM NOT COMFORTABLE.. THIS IS A SAFTEY ISSUE.  WHEN I MENTIONED THE FIX TO SOA AS CAUSING A SAFETY ISSUE  THEY SAID THAT WAS MY PROBLEM NOT THEIRS.  REALLY? MY CAR IS S 2013 AND I WILL NOT COMMIT TO $700 AT THE DEALER WITHOUT KNOWING IF SOA WILL PAY.","products":[{"type":"Vehicle","productYear":"2013","productMake":"SUBARU","productModel":"XV CROSSTREK","manufacturer":"Subaru of America, Inc."}]},{"odiNumber":11407085,"manufacturer":"Subaru of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/08/2021","dateComplaintFiled":"04/08/2021","vin":"JF2GPAVCXD2","components":"POWER TRAIN","summary":"HILL DESCENT, SWAY CONTROL, ABS LIGHTS CAME ON AT THE SAME TIME ON THE WAY TO WORK, I WAS COMING OF AN EXIT. I HAD THE CODES CHECKED AND NOTHING WAS SHOWING. OVER A MONTH LATER, THE CHECK ENGINE AND TRANSMISSION TEMP LIGHTS CAME ON MY TO WORK. I IMMEDIATELY TURNED AROUND AND PARKED MY CAR. TRANS TEMP LIGHT WAS BLINKING. A FEW DAYS LATER I HAD IT TAKEN TO A SUBARU DEALERSHIP FOR SERVICE. I PAID FOR A DIAGNOSTIC. THE RESULT WAS A $1600 BILL FOR A VALVE BODY KIT, TRANS COVER GASKET, O-RING, TRANS BODY WIRING HARNESS.","products":[{"type":"Vehicle","productYear":"2013","productMake":"SUBARU","productModel":"XV CROSSTREK","manufacturer":"Subaru of America, Inc."}]},{"odiNumber":11387829,"manufacturer":"Subaru of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/03/2020","dateComplaintFiled":"01/13/2021","vin":"JF2GPAVC1D2","components":"POWER TRAIN","summary":"I HAVE MAINTAINED MY VEHICLE SINCE PURCHASE, ALWAYS COMPLETE ROUTINE MAINTNENCE AND AS I WAS ON A TRIP, ALL OF MY LIGHTS CAME ON. I FLUSHED TRANSMISSION AND THEY CAME BACK ON. I HAVE RESEARCHED MY ISSUE AND IT IS COMMON WITH THIS YEAR. SUBARU EVEN EXTENDED WARRANTY WITH THESE YEARS, YET HAS RECALLED ANY OF THE PARTS RELATED TO THE CVT TRANSMISSION. I HAD NO ISSUES, NO WARNING, WAS JUST DRIVING AND EVERYTHING CAME ON.","products":[{"type":"Vehicle","productYear":"2013","productMake":"SUBARU","productModel":"XV CROSSTREK","manufacturer":"Subaru of America, Inc."}]},{"odiNumber":11383589,"manufacturer":"Subaru of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/14/2020","dateComplaintFiled":"12/15/2020","vin":"JF2GPAGCXDH","components":"POWER TRAIN","summary":"TRANSMISSION VALVE BODY FAILED, SOLENOID 2 FAIL, AFFECTS TRACTION CONTROL, STABILITY CONTROL, ABS, AND HILL START CONTROL.  CAUSES TRANSMISSION TEMPTS TO OVERHEAT.","products":[{"type":"Vehicle","productYear":"2013","productMake":"SUBARU","productModel":"XV CROSSTREK","manufacturer":"Subaru of America, Inc."}]},{"odiNumber":11382857,"manufacturer":"Subaru of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/14/2019","dateComplaintFiled":"12/10/2020","vin":"JF2GPACC6DH","components":"SERVICE BRAKES","summary":"THERE IS A LITTLE SPACE BETWEEN THE BRAKE LAMP SWITCH AND BRAKE THAT HAS MY BRAKE LIGHTS CONSTANTLY ON. WHILE I AM DRIVING IF I DON'T KEEP MY LEFT FOOT UNDER THE BRAKE PEDAL AND PUSHING IT UP THEN THE BRAKE LIGHTS WILL CONSTANTLY BE ON. IF I DON'T KEEP MY FOOT THERE THEN SOMETIMES WHEN I AM GOING UP A HILL OR DRIVING THE CAR WILL DROP RPMS AND THEN I HAVE TO PUT MY FOOT UNDER THE BRAKE AND PUSH IT UP AGAIN.     ALSO, WHEN DRIVING THE HILL ASSIST LIGHT, ON THE DASHBOARD WILL TURN ON AND THE CAR WILL ROLL DOWN THE HILL ANY DIRECTION WHEN IN REVERSE OR DRIVE BECAUSE OF THE SWITCH.    I HAD GONE TO SUBARU TO DO THE RECALL FOR THE BRAKE LAMP SWITCH AND THEN A FEW WEEKS AFTER THIS ISSUE BEGAN TO OCCUR.","products":[{"type":"Vehicle","productYear":"2013","productMake":"SUBARU","productModel":"XV CROSSTREK","manufacturer":"Subaru of America, Inc."}]},{"odiNumber":11374394,"manufacturer":"Subaru of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2020","dateComplaintFiled":"11/12/2020","vin":"JF2GPACC0DH","components":"EXTERIOR LIGHTING,SERVICE BRAKES","summary":"BREAK LIGHTS TURN ON BY THEMSELVES WHEN CAR IS OFF. ALSO HAS IT DONE IT TWICE WERE I TOOK A SECOND TO RESPOND TO THE GAS PEDAL","products":[{"type":"Vehicle","productYear":"2013","productMake":"SUBARU","productModel":"XV CROSSTREK","manufacturer":"Subaru of America, Inc."}]},{"odiNumber":11372655,"manufacturer":"Subaru of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/31/2020","dateComplaintFiled":"11/02/2020","vin":"JF2GPACC1D1","components":"ELECTRICAL SYSTEM","summary":"ON TWO OCCASIONS WHILE TRAVELING OVER 70 MPH ON I-26 OUTSIDE OF COLUMBIA, SC THE VEHICLE'S ELECTRIC SYSTEM APPEARED TO MALFUNCTION AND VEHICLE DIED IMMEDIATELY. THE CLOCK, FUEL ECONOMY READINGS, AND RADIO SHUT OFF. THE VEHICLE STALLED AND HAD TO BE MANEUVERED TO THE SHOULDER OF THE INTERSTATE WITH NO ACCELERATION CAPABILITY OR POWER STEERING. THE VEHICLE WAS CAPABLE OF BEING RESTARTED. ON THE FIRST OCCASION, I RESTARTED THE VEHICLE AND THERE WERE NO FAULTS, ERRORS OR ANYTHING NOTED SO I CONTINUED TO DRIVE, ASSUMING IT WAS A ONE TIME EVENT. THE SECOND TIME, THE SAME PROBLEM HAPPENED AND THEN A CHECK ENGINE LIGHT APPEARED. FOLLOWING THE SECOND TIME, CHECK ENGINE ILLUMINATED, AS WELL AS THE TRACTION CONTROL LIGHT, AND THE CRUISE CONTROL IMAGE WAS BLINKING. PRIOR TO ALL OF THESE PROBLEMS, I WAS HAVING MAY ISSUES ENGAGING THE CRUISE CONTROL AND TRIED MULTIPLE BUTTON SEQUENCES TO MAKE CRUISE CONTROL WORK. I WAS ABLE TO GET VEHICLE TO AUTOPARTS STORE WHERE CODE READ P0021. TO GET SAFELY HOME, THE AUTOPARTS STORE RECOMMENDED THAT I DO A RESET BY DISCONNECTING BATTERY AND TURNING OFF ALL ELECTRONICS. THIS WORKED AND I HAVE DRIVEN SINCE WITHOUT THE SAME EVENT. THIS COULD EASILY HAVE BEEN FATAL AND MUST BE INVESTIGATED.","products":[{"type":"Vehicle","productYear":"2013","productMake":"SUBARU","productModel":"XV CROSSTREK","manufacturer":"Subaru of America, Inc."}]},{"odiNumber":11354846,"manufacturer":"Subaru of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2020","dateComplaintFiled":"09/14/2020","vin":"JF2GPAGC4D2","components":"SUSPENSION,UNKNOWN OR OTHER,ENGINE","summary":"TVEHICLE BOUNCES EVEN WHEN GOING OVER SMOOTH ROADS. ENGINE SEEM  TRY  TO STALL WHILE IDLED IN DRIVE MODE. ROUGH STARTING OF VEHICLE MAKES NOISES UNTIL WARMS. VEHICLE HAS LESS THAN 55,000 MILES","products":[{"type":"Vehicle","productYear":"2013","productMake":"SUBARU","productModel":"XV CROSSTREK","manufacturer":"Subaru of America, Inc."}]},{"odiNumber":11354510,"manufacturer":"Subaru of America, Inc.","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"09/11/2020","dateComplaintFiled":"09/11/2020","vin":"JF2GPACCXDH","components":"VISIBILITY/WIPER","summary":"VEHICLE WAS IN MOTION ON A STRAIGHT PORTION OF THE INTERSTATE. SPEED WAS APROX. 70 MPH AND AMBIENT TEMP. APROX. 70 F. FRONT PASSENGER SIDE MAIN WINDOW SHATTERED. NO OBJECT WAS OBSERVED TO HAVE HIT WINDOW PRIOR TO IT SHATTERING.","products":[{"type":"Vehicle","productYear":"2013","productMake":"SUBARU","productModel":"XV CROSSTREK","manufacturer":"Subaru of America, Inc."}]},{"odiNumber":11341371,"manufacturer":"Subaru of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/27/2020","dateComplaintFiled":"07/24/2020","vin":"JF2GPAVC7D2","components":"UNKNOWN OR OTHER","summary":"THE KEY GETS STUCK AND I CAN'T GET IT OUT I HAVE LOOKED THIS UP AND SO MANY PEOPLE HAVE THE SAME ISSUE","products":[{"type":"Vehicle","productYear":"2013","productMake":"SUBARU","productModel":"XV CROSSTREK","manufacturer":"Subaru of America, Inc."}]},{"odiNumber":11341024,"manufacturer":"Subaru of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/20/2019","dateComplaintFiled":"07/22/2020","vin":"JF2GPACC1D2","components":"POWER TRAIN,UNKNOWN OR OTHER,ENGINE","summary":"SLOW STARTING WHEN TURNING  OVER FROM STOP/PARK/COLD/HOT.    EXCESSIVE OIL USE AFTER EACH 3,000 MILES. NO LIGHT WARNING FOR LOW OIL DISPLAYS.     ENGINE BOGS OR ALMOST STALLS WHEN  GIVING GAS. USUALLY WHEN AIR CONDITIONING IS RUNNING. THIS STARTED TO OCCUR AFTER I HAD THE VALVE SPRING RECALL TAKEN CARE OF.  AND ALL IGNITION COILS REPLACED. THE IGNITION COILS CAUSED EXCESSIVE STALLING DOWNHILL TO UPHILL AT VARIOUS SPEEDS YET USUALLY OCCURRED WHEN APPLYING GAS FROM SLOW TO MID-SPEED WHEN APPLYING GAS. MY THOUGHT WERE IT WAS DUE TO THE RECALL BUT EVIDENTLY HAD NOT RELATION. AS PER SUBARU  DEALER ON MAUI.    REAR WHEEL BEARING REPEATEDLY REPLACE. 3 TIMES IN ONE 1 AND A HALF YEARS. START WITH WITH WINDING NOISE THEN  GETS WORSE VERY QUICKLY. WITHIN 1 TO 2 MONTHS. FELT /FEELS VERY UNSAFE. DRIVING AT SLOWER SPEED OKAY AT THE RANGE OF 45-60 MPH NOISE IS VERY PREDOMINATE. THUS REQUIRING TO DRIVE AT SLOWER SPEEDS THAN REQUIRED,    I BOUGHT THIS CAR USED. IN THE COURSE OF LESS THAN 2 YEARS I HAVE HAD ALL THESE ISSUES.    ALL THESE ISSUES  WHERE IN THE COURSE OF BETWEEN 2018 AND 2020.","products":[{"type":"Vehicle","productYear":"2013","productMake":"SUBARU","productModel":"XV CROSSTREK","manufacturer":"Subaru of America, Inc."}]},{"odiNumber":11337667,"manufacturer":"Subaru of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/20/2020","dateComplaintFiled":"07/06/2020","vin":"JF2GPAVC6DH","components":"ENGINE","summary":"I HAD A RECALL DONE ON AN ENGINE SPRING IN AUGUST. AT THE END OF JUNE I EXPERIENCE POWER LOSS AND BLOW BACK. I HAVEN'T HAD IT CHECKED YET BUT I'VE SEEN MULTIPLE COMPLAINTS OF ENGINE FAILURE AFTER THIS RECALL. I'M WONDERING IF MINE FITS.","products":[{"type":"Vehicle","productYear":"2013","productMake":"SUBARU","productModel":"XV CROSSTREK","manufacturer":"Subaru of America, Inc."}]},{"odiNumber":11328065,"manufacturer":"Subaru of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/12/2019","dateComplaintFiled":"06/09/2020","vin":"JF2GPACC9D1","components":"ENGINE","summary":"FOLLOWING THE VALVE SPRING RECALL REPAIR, ENGINE SPUTTERS AND HESITATES AT STOP LIGHTS AND IN SLOW MOVING TRAFFIC, AND ENGINE CONSUMES 800% SINCE THE REPAIR. NO PROBLEMS BEFORE VALVE SPRING RECALL REPAIR WAS PERFORMED AT THE DEALERSHIP, DESTROYING AN OTHERWISE GOOD CAR. *TR","products":[{"type":"Vehicle","productYear":"2013","productMake":"SUBARU","productModel":"XV CROSSTREK","manufacturer":"Subaru of America, Inc."}]},{"odiNumber":11327410,"manufacturer":"Subaru of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/29/2020","dateComplaintFiled":"06/05/2020","vin":"JF2GPAWCXD2","components":"STEERING,ELECTRICAL SYSTEM","summary":"AFTER PUTTING THE CAR IN PARK UNABLE TO REMOVE THE KEY FROM IGNITION, KEY GETTING STUCK IN IGNITION.  *TR","products":[{"type":"Vehicle","productYear":"2013","productMake":"SUBARU","productModel":"XV CROSSTREK","manufacturer":"Subaru of America, Inc."}]},{"odiNumber":11325667,"manufacturer":"Subaru of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/22/2020","dateComplaintFiled":"05/23/2020","vin":"JF2GPACCXDG","components":"WHEELS","summary":"I RECENTLY SWITCHED TIRES FROM WINTER TO SUMMER TIRES. I BROUGHT IN MY SUBARU INTO THE FREMONT SUBARU SERVICE CENTER FOR SERVICE. I WANTED TO CHECK ALL THE NUTS HOLDING THE TIRE ON WERE PROPERLY TORQUED. I TRUSTED THEM TO DO A GOOD JOB, A COUPLE DAYS LATER WHILE PULLING OUT OF MY DRIVEWAY I WAS ROLLING DOWN THE ROAD WHEN I HEARD A THUMPING NOISE. ONE OF THE NUTS WAS MISSING FROM THE TIRE AND ALL THE NUTS ON THE FRONT TIRE WERE EXTREMELY LOOSE. THIS IS DANGEROUS AND I AM GLAD MY TIRE DID NOT FALL OFF AT HIGH SPEED.  *TR","products":[{"type":"Vehicle","productYear":"2013","productMake":"SUBARU","productModel":"XV CROSSTREK","manufacturer":"Subaru of America, Inc."}]},{"odiNumber":11323274,"manufacturer":"Subaru of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/24/2020","dateComplaintFiled":"05/04/2020","vin":"JF2GPAKC0D2","components":"ELECTRICAL SYSTEM","summary":"OUR SUBARU CROSSTREK RECENTLY HAD A SENSOR ISSUE CAUSING THE CAR TO THINK IT WASN'T IN PARK WHEN IT WAS IN FACT IN PARK. THIS CAUSED THE IGNITION TO NOT RELEASE THE KEY PROPERLY, WHICH MEANT YOU COULD NOT LEAVE THE CAR UNLESS YOU LEFT THE KEY IN THE IGNITION AND DIDN'T LOCK IT.  THIS IS APPARENTLY A COMMON PROBLEM ON SUBARUS BASED ON TALKING WITH SERVICE REPS AND SEARCHING THE INTERNET. WHY THIS HAS NOT BEEN RECALLED, I AM NOT SURE.  THE REPAIR FOR THIS LITTLE SENSOR WAS QUITE EXPENSIVE. $449.00","products":[{"type":"Vehicle","productYear":"2013","productMake":"SUBARU","productModel":"XV CROSSTREK","manufacturer":"Subaru of America, Inc."}]},{"odiNumber":11321873,"manufacturer":"Subaru of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/18/2020","dateComplaintFiled":"04/22/2020","vin":"JF2GPAGC3D2","components":"AIR BAGS","summary":"HIT A RATHER LARGE BUMP, NO DAMAGE TO CAR.  SIDE CURTAIN AIR BAGS DEPLOYED AND SCRATCHED MY NECK PRETTY BAD.  I FEEL THAT THE IMPACT OF THE BUMP DID NOT EVEN CLOSE TO JUSTIFY A DEPLOYMENT.  I WAS DRIVING AT ABOUT 40MPH","products":[{"type":"Vehicle","productYear":"2013","productMake":"SUBARU","productModel":"XV CROSSTREK","manufacturer":"Subaru of America, Inc."}]},{"odiNumber":11311734,"manufacturer":"Subaru of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/14/2020","dateComplaintFiled":"02/26/2020","vin":"JF2GPACC4D2","components":"WHEELS","summary":"RUMBLE NOISE COMING FROM REAR OF VEHICLE WHILE DRIVING.  UPON INSPECTION, IT WAS FOUND THAT RIGHT WHEEL BEARING AND HUB ASSEMBLY NEEDED REPLACED. THIS COULD CAUSE THE WHEEL TO FALL OFF.","products":[{"type":"Vehicle","productYear":"2013","productMake":"SUBARU","productModel":"XV CROSSTREK","manufacturer":"Subaru of America, Inc."}]},{"odiNumber":11311735,"manufacturer":"Subaru of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/11/2018","dateComplaintFiled":"02/26/2020","vin":"JF2GPACC4D2","components":"WHEELS","summary":"RUMBLE NOISE COMING FROM REAR OF VEHICLE WHILE DRIVING.  UPON INSPECTION, IT WAS FOUND THAT RIGHT WHEEL BEARING AND HUB ASSEMBLY NEEDED REPLACED. WITHOUT REPLACEMENT, WHEEL COULD FALL OFF.","products":[{"type":"Vehicle","productYear":"2013","productMake":"SUBARU","productModel":"XV CROSSTREK","manufacturer":"Subaru of America, Inc."}]},{"odiNumber":11311736,"manufacturer":"Subaru of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/22/2019","dateComplaintFiled":"02/26/2020","vin":"JF2GPACC4D2","components":"WHEELS","summary":"RUMBLE NOISE COMING FROM REAR OF VEHICLE WHILE DRIVING.  UPON INSPECTION, IT WAS FOUND THAT LEFT WHEEL BEARING AND HUB ASSEMBLY AND BRAKE BACKING PLATE NEEDED REPLACED. WITHOUT REPLACEMENT, WHEEL COULD FALL OFF.","products":[{"type":"Vehicle","productYear":"2013","productMake":"SUBARU","productModel":"XV CROSSTREK","manufacturer":"Subaru of America, Inc."}]},{"odiNumber":11297788,"manufacturer":"Subaru of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/03/2020","dateComplaintFiled":"01/07/2020","vin":"JF2GPAVC3D2","components":"VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC),ENGINE","summary":"CHECK ENGINE LIGHT, OIL TEMP, ABS LIGHT, CRUISE CONTROL LIGHT, TRACTION CONTROL LIGHT AND ABS LIGHT TURNED ON AT 90,000 MILES. HAD VEHICLE SERVICED BY 2 DIFFERENT MECHANICS  AND TRANSMISSION CODES STILL APPEAR.","products":[{"type":"Vehicle","productYear":"2013","productMake":"SUBARU","productModel":"XV CROSSTREK","manufacturer":"Subaru of America, Inc."}]},{"odiNumber":11290645,"manufacturer":"Subaru of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/08/2019","dateComplaintFiled":"12/21/2019","vin":"JF2GPAGC7D2","components":"SERVICE BRAKES","summary":"I HAD THE BRAKE LAMP SWITCH RECALL PERFORMED IN MAY OF 2019 AND NOW ALL OF A SUDDEN MY BRAKE LIGHTS ARE TURNING ON ALL OF A SUDDEN BY THEMSELVES AT NIGHT TIME.  THE CAR IS PARKED, NOT RUNNING AND LOCKED. I THINK I HAVE RECEIVED A DEFECTIVE SWITCH.  WHEN I NOTICE THIS I MUST GO OUTSIDE AND STEP ON THE BRAKE TO TURN THEM OFF.  THIS HAS HAPPENED 3 DIFFERENT TIMES THIS MONTH.","products":[{"type":"Vehicle","productYear":"2013","productMake":"SUBARU","productModel":"XV CROSSTREK","manufacturer":"Subaru of America, Inc."}]},{"odiNumber":11287482,"manufacturer":"Subaru of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/18/2019","dateComplaintFiled":"12/06/2019","vin":"JF2GPACC8D2","components":"SEATS,ENGINE","summary":"AFTER TAKING MY VEHICLE INTO DEALERSHIP FOR VALVE SPRING RECALL, SERVICE REP ALSO SUGGESTED OIL CHANGE AT SAME TIME. I AGREED. AS SOON AS I DROVE IT OFF THE DEALERSHIP LOT, CHECK OIL LIGHT CAME ON. I IMMEDIATELY RETURNED CAR TO HAVE IT CHECKED BUT DEALERSHIP SAID OIL WAS FULL, PROBABLY FAULTY SENSOR AND SENT ME AWAY WITHOUT FULLY CHECKING THE CAR. CHECK OIL LIGHT WOULD INTERMITTENTLY LIGHT UP WHEN DRIVING LOCALLY. THEN ENGINE TAPPING SOUND AND CHECK ENGINE LIGHT STARTED A FEW WEEKS LATER WHILE DRIVING LOCALLY BUT INDICATOR LIGHTS WOULD TURN OFF FOR SHORT PERIODS IMMEDIATELY AFTER STARTING CAR, OR WHILE DRIVING UP OR DOWN STEEP INCLINES. LOCAL MECHANIC CONFIRMED THAT OIL PRESSURE WAS LOW AND RECOMMENDED TAKING IT BACK TO DEALERSHIP. ANOTHER DEALERSHIP IS NOW DISASSEMBLING THE ENGINE AND RECOMMENDING A NEW ENGINE AS OIL PRESSURE IS LOW AND NOT CIRCULATING PROPERLY AFTER VALVE SPRING RECALL REPAIR.","products":[{"type":"Vehicle","productYear":"2013","productMake":"SUBARU","productModel":"XV CROSSTREK","manufacturer":"Subaru of America, Inc."}]},{"odiNumber":11282056,"manufacturer":"Subaru of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/15/2019","dateComplaintFiled":"11/24/2019","vin":"JF2GPACC0D1","components":"POWER TRAIN","summary":"AT APPROXIMATELY 64K MILES OUR XV CROSSTREK BEGAN EMITTING A LOUD HUM FROM THE REAR AND OUR GAS MILEAGE DECREASED SIGNIFICANTLY (18 MPG). WHEN WE TOOK IT INTO OUR MECHANIC, HE FOUND THAT THE REAR HUBS WERE DANGEROUSLY DEGRADED AND THAT THE REAR DIFFERENTIAL WAS FAILING. IN HIS OPINION, FAILURE OF THOSE SYSTEMS AT ONLY 64K MILES SUGGESTED A DESIGN OR PART DEFECT.","products":[{"type":"Vehicle","productYear":"2013","productMake":"SUBARU","productModel":"XV CROSSTREK","manufacturer":"Subaru of America, Inc."}]},{"odiNumber":11265217,"manufacturer":"Subaru of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/29/2019","dateComplaintFiled":"09/30/2019","vin":"JF2GPAWCXDH","components":"POWER TRAIN","summary":"I WAS ACCELERATING WHILE MERGING ONTO A FREEWAY WHEN THE ENGINE RPMS SUDDENLY DROPPED AND THE CAR SLOWED WAY DOWN. FORTUNATELY, THE TRAFFIC WAS LIGHT, AND THE CARS BEHIND ME ON THE ON-RAMP AND ON THE FREEWAY WERE ABLE TO AVOID MY CAR AS I PULLED TO THE SHOULDER. FORTUNATELY THERE WAS A WIDE, CLEAR SHOULDER TO PULL ONTO AS I TRIED TO FIGURE OUT WHAT WAS HAPPENING. I SHIFTED INTO MANUAL MODE AND ATTEMPTED TO UPSHIFT. I DON'T KNOW IF THIS HAD ANY EFFECT OR IF THE PROBLEM RESOLVED SPONTANEOUSLY, BUT I WAS ABLE TO RESUME DRIVING.","products":[{"type":"Vehicle","productYear":"2013","productMake":"SUBARU","productModel":"XV CROSSTREK","manufacturer":"Subaru of America, Inc."}]},{"odiNumber":11258670,"manufacturer":"Subaru of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2019","dateComplaintFiled":"09/28/2019","vin":"JF2GPACC9DG","components":"UNKNOWN OR OTHER,ENGINE","summary":"THE ENGINE BURNS OIL TOO FAST. EVERY 800 TO 1000 MILES THE CAR REQUIRES 1OR 2 QUARTS OF OIL","products":[{"type":"Vehicle","productYear":"2013","productMake":"SUBARU","productModel":"XV CROSSTREK","manufacturer":"Subaru of America, Inc."}]},{"odiNumber":11251865,"manufacturer":"Subaru of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/27/2019","dateComplaintFiled":"08/27/2019","vin":"JF2GPAGC0D2","components":"ELECTRICAL SYSTEM,ENGINE","summary":"MY CAR IS CURRENTLY USING A LARGE AMOUNT OF OIL. I'VE HAD TO PUT IN ABOUT 1.5 QUARTS OF OIL ABOUT 2 TIMES BETWEEN OIL CHANGES. THE HORN HAS ALSO STOPPED WORKING IN SOME POSITIONS (THINKING THIS IS LIKELY THE CLOCKSPRING). MY CAR CURRENTLY HAS ABOUT 106K MILES ON IT.","products":[{"type":"Vehicle","productYear":"2013","productMake":"SUBARU","productModel":"XV CROSSTREK","manufacturer":"Subaru of America, Inc."}]},{"odiNumber":11243427,"manufacturer":"Subaru of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/08/2019","dateComplaintFiled":"08/12/2019","vin":"JF2GPAGC1DH","components":"UNKNOWN OR OTHER,ENGINE","summary":"MY SUBARU DEALER COMPLETED 2 RECALL ITEMS ON 7/24/2019 - 8/1/2019 ON MY 2013 SUBARU CROSSTREK.THE ENGINE VALVE SPRINGS AND BREAK LIGHT SWITCH. AFTER WORK WAS COMPLETED, ON 8/1/2019 I HAD MY BUMPER REPLACED FROM A REAR-END ACCIDENT I EXPERIENCED ON 7/16 (POSSIBLE BREAK LIGHT SWITCH MALFUNCTION-- IT WAS THE THIRD TIME I HAVE BEEN REAR-ENDED IN THIS CAR SINCE PURCHASE). 8/7/2019 I PICKED UP MY CAR FROM THE AUTOBODY SHOP AND DROVE 2 MI. HOME AND PARKED WITH NO ISSUE. 8/8/2019 I DROVE 35 MI. ONE WAY TO WORK WITHOUT INCIDENT... **RETURNING HOME, I DROVE ROUGHLY 25-MILES AT HIGHWAY SPEEDS OF 45-70MPH, AND 5-MILES IN LIGHT, STOP-AND-GO TRAFFIC. 30-MILES INTO MY TRIP AT AROUND 5-15MPH MY CAR BEGAN TO SHAKE AND VIBRATE, I CONTINUED TO DRIVE, TRAVELING SLOWLY, TRYING TO DISCERN IF THE SHAKING WAS COMING FROM MY CAR OR FROM ONE OF MY TIRES. ALL OF A SUDDEN ALL OF MY ERROR LIGHTS ILLUMINATED ON MY DASHBOARD AND MY ENGINE LOST POWER AND STALLED OUT IN THE MIDDLE OF THE HIGHWAY (THE LIGHTS AND STEREO WERE STILL ON). WITH NO OTHER OPTIONS, I TURNED OFF THE IGNITION AND WAS ABLE TO RESTART THE ENGINE SO I COULD PULL OFF TO THE SIDE OF THE HIGHWAY. UPON DRIVING, MY CAR CONTINUED TO SHUDDER AND VERY LITTLE POWER TO ACCELERATE. IT STALLED AGAIN WITH 30 SEC. OF DRIVING. I WAS ALONE AND SCARED AND DIDN'T WANT TO SIT ON THE HIGHWAY, SO I RESTARTED MY ENGINE AND DROVE THE SHOULDER TO TRY TO REACH THE DEALERSHIP (.5 MI. AWAY) MY CAR CONTINUED TO SHAKE, HAVE NO POWER AND STALLED ANOTHER THREE TIMES AS DROVE TO REACH IT. THE DEALERSHIP DID A DIAGNOSTIC BLAMED THE \"ENGINE STALL-OUT\" I EXPERIENCED ON MY BUMPER REPLACEMENT, AND GAVE ME AN ESTIMATE OF $889.00 TO FIX, WHICH IS [XXX]! THIS ENGINE STALL FROM THE RECALL REPAIR PUT ME IN EXTREME DANGER, I WAS ALONE AND TERRIFIED WHEN IT HAPPENED ON THE HIGHWAY, AND NOW I AM BEING RIPPED OFF BY THE COMPANY IN CHARGE OF FIXING IT. ITS NOT RIGHT.  INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).","products":[{"type":"Vehicle","productYear":"2013","productMake":"SUBARU","productModel":"XV CROSSTREK","manufacturer":"Subaru of America, Inc."}]},{"odiNumber":11242865,"manufacturer":"Subaru of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/09/2019","dateComplaintFiled":"08/09/2019","vin":"JF2GPAKC0D2","components":"POWER TRAIN","summary":"THE KEY GETS STUCK WHEN YOU TURN OFF THE CAR. YOU HAVE TO TURN IT ON AND PUT IT IN GEAR AND TRY AGAIN. SONETIMES IT TAKES ONE TRY AND SOMETIMES UP TO 20. PLEASE HELP. WE CANT LEAVE IT IN THE CAR BECAUSE THE BATTERY WILL DRAIN. IS THERE A RECALL COMING FOR THIS? THE TECHNICIAN SAID THEY SEE THIS A LOT BUT OURS IS THE WORST THEY'VE SEEN. ITS BEEN HAPPENING FOR ABOUT A MONTH.","products":[{"type":"Vehicle","productYear":"2013","productMake":"SUBARU","productModel":"XV CROSSTREK","manufacturer":"Subaru of America, Inc."}]},{"odiNumber":11230382,"manufacturer":"Subaru of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/18/2018","dateComplaintFiled":"07/09/2019","vin":"JF2GPACCXD1","components":"EXTERIOR LIGHTING,ENGINE","summary":"TL* THE CONTACT OWNS A 2013 SUBARU XV CROSSTREK. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 19V149000 (EXTERIOR LIGHTING) AND 18V772000 (ENGINE AND ENGINE COOLING). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. IRA SUBARU (97 ANDOVER ST, DANVERS, MA 01923, (978) 739-8850) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.","products":[{"type":"Vehicle","productYear":"2013","productMake":"SUBARU","productModel":"XV CROSSTREK","manufacturer":"Subaru of America, Inc."}]},{"odiNumber":11208427,"manufacturer":"Subaru of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/18/2019","dateComplaintFiled":"05/18/2019","vin":"JF2GPAVC1D2","components":"POWER TRAIN,ENGINE","summary":"TOOK MY VEHICLE IN FOR A RECALL SERVICE FOR THE ENGINE VALVE SPRING. AFTER THE SERVICE WAS COMPLETED AND WITH A LITTLE OVER A HUNDRED MILES DRIVEN SINCE THE SERVICE, MY ENGINE STOPPED WHILE AT A RED. AFTER RESTARTING THE CAR, MY ENGINE LIGHT HAS COME ON.","products":[{"type":"Vehicle","productYear":"2013","productMake":"SUBARU","productModel":"XV CROSSTREK","manufacturer":"Subaru of America, Inc."}]},{"odiNumber":11190938,"manufacturer":"Subaru of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2019","dateComplaintFiled":"03/22/2019","vin":"JF2GPAVC4D2","components":"ENGINE","summary":"I HAVE CONTACTED ALL OF THE LOCAL DEALERS TO SCHEDULE A RECALL REPAIR ON MY ENGINE VALVE SPRINGS. THEY ALL PUT ME ON A WAITING LIST. THIS OCCURRED 2 MONTHS AGO AND I STILL HAVE NOT HEARD FROM ANY OF THE DEALERS. I BELIEVE THE DEALERSHIPS HAVE NOT ACTED PROPERLY TO REMEDY THE ISSUE IN A TIMELY MANNER, WHICH IS A REAL SAFETY CONCERN FOR ME AS I DRIVE THE VEHICLE DAILY.","products":[{"type":"Vehicle","productYear":"2013","productMake":"SUBARU","productModel":"XV CROSSTREK","manufacturer":"Subaru of America, Inc."}]},{"odiNumber":11187402,"manufacturer":"Subaru of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/15/2019","dateComplaintFiled":"03/17/2019","vin":"JF2GPAWC8D2","components":"UNKNOWN OR OTHER","summary":"THIS CAR HAS HAD ISSUES SINCE THE 1ST WEEK, RECALLS, BROKEN PARTS, WARNING LIGHTS ON AND BAD ELECTRICAL SYSTEM.  THERE ARE 2 CURRENT RECALLS ON THIS VEHICLE, 1 OF WHICH SUBARU DOESN'T HAVE A FIX FOR. I TRIED TO BE NICE, BUT THEY SAID IT WILL TAKE 2-3 MONTHS TO FIX THE VALVE SPRINGS BECAUSE THEY ARE BEHIND. THEY OFFERED A ENTERPRISE RENTAL CAR WHICH IS KIND, BUT THE DRIVER OF THIS CAR IS 21 AND CAN'T USE THE RENTAL. THEY SAID THAT IS MY PROBLEM.  LET ME GET THIS STRAIGHT, I BOUGHT A CAR IN GOOD FAITH, PAID THE BANK AND GOT THE CAR SERVICED AS SUGGESTED AND NOW THIS IS MY PROBLEM. THIS IS WRONG ON SO MANY LEVELS.  I ASKED FOR A LOANER THAT MY 21 YEAR OLD DAUGHTER CAN DRIVE AND THEY SAID THEY HAVE NONE. THEY SAID THEY ARE 50-60 CARS BEHIND IN THE CUE FOR THIS RECALL. IT'S A HUGE PROJECT AND VERY FEW MECHANICS CAN DO IT.   SO I AM FACED WITH THE DILEMMA OF HAVING MY DAUGHTER DRIVE THIS RECALLED DANGEROUS VEHICLE FOR THE NEXT FEW MONTHS UNTIL SUBARU GETS THEIR ACT TOGETHER, OR HAVE HER DRIVE  RENTAL ILLEGALLY, OR SELL IT.  SUBARU HAS OFFERED $1000 OFF A NEW CROSSTREK IF WE TRADE THIS IN. $1000 IS A JOKE IN MY OPINION. THIS FEELS LIKE A SCAM.  PLEASE LMK IF I HAVE ANY COURSE OF ACTION OTHER THAN THE TERRIBLE OPTIONS I CURRENTLY FACE.  THANKS,  RANDY","products":[{"type":"Vehicle","productYear":"2013","productMake":"SUBARU","productModel":"XV CROSSTREK","manufacturer":"Subaru of America, Inc."}]},{"odiNumber":11180298,"manufacturer":"Subaru of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/14/2019","dateComplaintFiled":"02/15/2019","vin":"JF2GPAVC2D2","components":"ENGINE","summary":"SUBARU SENT OUT A RECALL FOR MY VEHICLE RECALL # WTY-84 IN THE LETTER THEY STATE THAT THE ENGINE MAY STALL WHILE DRIVING AND CAUSING AN INCREASED RISK OF A CRASH.  WHEN I CALLED THE LOCAL DEALERSHIP THEY TOLD ME THE FIRST APPOINTMENT THEY HAVE TO RESOLVE THIS WAS ON FEB 12, 2020.   FINDING THIS COMPLETELY UNSATISFACTORY FOR A COMPANY TO EXPECT ITS CUSTOMERS TO DRIVE A CAR THEY ARE TELLING US IS A DEATH TRAP.  I CALLED MAIL OFFICE SUBARU TO ASK WHAT THE SITUATION WAS.  THEY CLAIMED THAT ANOTHER DEALER IN MY AREA WAS ABLE TO SCHEDULE FOR THIS MARCH/APRIL THEY ALSO STATED THAT I WOULD BE ABLE TO RENT A VEHICLE FREE OF CHARGE UNTIL MY CAR WAS REPAIRED IF I WAS NOT FEELING GOOD ABOUT DRIVING IT.  I CALLED THE DEALERSHIP AND THEY TOLD ME THAT WAS NOT THE CASE - THEY HAVE 100 PEOPLE ON THEIR WAITING LIST AND NO PARTS ARE EVEN AVAILABLE LET FROM SUBARU TO START FIXING ANY CARS - AND THEY DO NOT HAVE A PROGRAM TO GIVE ANY ONE RENTAL CARS WHILE WE WAIT.   EVEN IF I NOW WANTED TO TRADE MY CAR I COULD NOT AS NO OTHER COMPANY IS TO BUY A CAR FROM ME THAT HAS A RECALL ON IT THAT CANNOT BE FIXED FOR A YEAR AND IS A DEATH TRAP.","products":[{"type":"Vehicle","productYear":"2013","productMake":"SUBARU","productModel":"XV CROSSTREK","manufacturer":"Subaru of America, Inc."}]},{"odiNumber":11171784,"manufacturer":"Subaru of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/01/2018","dateComplaintFiled":"01/24/2019","vin":"JF2GPACC1D2","components":"ENGINE","summary":"TL* THE CONTACT OWNS A 2013 SUBARU XV CROSSTREK. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 18V772000 (ENGINE) WAS RECEIVED IN DECEMBER OF 2018. AN UNKNOWN DEALER WAS CALLED AND STATED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.","products":[{"type":"Vehicle","productYear":"2013","productMake":"SUBARU","productModel":"XV CROSSTREK","manufacturer":"Subaru of America, Inc."}]},{"odiNumber":11170399,"manufacturer":"Subaru of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/09/2019","dateComplaintFiled":"01/16/2019","vin":"JF2GPAGC1DH","components":"ENGINE","summary":"TL* THE CONTACT OWNS A 2013 SUBARU XV CROSSTREK. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V772000 (ENGINE AND ENGINE COOLING). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. HADDAD SUBARU (652 EAST ST, PITTSFIELD, MA 01201, (413) 442-1584) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.","products":[{"type":"Vehicle","productYear":"2013","productMake":"SUBARU","productModel":"XV CROSSTREK","manufacturer":"Subaru of America, Inc."}]},{"odiNumber":11169909,"manufacturer":"Subaru of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/12/2018","dateComplaintFiled":"01/14/2019","vin":"JF2GPACC5D2","components":"ENGINE","summary":"TL* THE CONTACT OWNS A 2013 SUBARU XV CROSSTREK. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V772000 (ENGINE AND ENGINE COOLING). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. PENINSULA SUBARU (3888 WA-16, BREMERTON, WA 98312, (360) 479-4320) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.","products":[{"type":"Vehicle","productYear":"2013","productMake":"SUBARU","productModel":"XV CROSSTREK","manufacturer":"Subaru of America, Inc."}]},{"odiNumber":11169939,"manufacturer":"Subaru of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/14/2019","dateComplaintFiled":"01/14/2019","vin":"JF2GPAVC8D2","components":"ENGINE","summary":"TL* THE CONTACT OWNS A 2013 SUBARU XV CROSSTREK. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V772000 (ENGINE AND ENGINE COOLING). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. DAN PERKINS SUBARU (1 BOSTON POST RD, MILFORD, CT 06460, (203) 882-5686) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.","products":[{"type":"Vehicle","productYear":"2013","productMake":"SUBARU","productModel":"XV CROSSTREK","manufacturer":"Subaru of America, Inc."}]},{"odiNumber":11153085,"manufacturer":"Subaru of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/20/2018","dateComplaintFiled":"11/21/2018","vin":"JF2GPAVCXD2","components":"ENGINE","summary":"TL* THE CONTACT OWNS A 2013 SUBARU XV CROSSTREK. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V772000 (ENGINE AND ENGINE COOLING). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. SUBURBAN SUBARU (14 HARTFORD TURNPIKE, VERNON, CONNECTICUT 06066, (860) 406-7281) WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT  CONSUMER STATED RECALL PARTS NOT AVAILABLE. *JB","products":[{"type":"Vehicle","productYear":"2013","productMake":"SUBARU","productModel":"XV CROSSTREK","manufacturer":"Subaru of America, Inc."}]},{"odiNumber":11141717,"manufacturer":"Subaru of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/18/2018","dateComplaintFiled":"10/21/2018","vin":"JF2GPAVC2D2","components":"POWER TRAIN","summary":"65000 MILES JUST OVER THE WARRANTY I HAD TO REPLACE BOTH 2 AXELS AND 2 CV JOINTS AND $4000 LATER I AM TOLD WE HAVE TO NOW REPLACE THE TRANSMISSION BECAUSE IT STALLED OUT SLIPPED WHILE I WAS TRYING TO TURN ONTO A BUSY ROAD WITH MY CHILDREN IN THE CAR.  I BOUGHT THIS CAR USED AT 46000 MILES FOR 17200 IN JULY 2017. I DIDN'T THINK THESE TYPES OF PROBLEMS EXISTED IN LOW MILEAGE CARS. I'VE OWNED A VOLVO I DROVE FOR 164,000 MILES NEVER HAD TO REPLACE AN AXEL OR TRANSMISSION, MY HONDA CR-V I DROVE FOR OVER 100,000 MILES WITH NO ISSUES AT ALL. I WANTED A SUBARU BECAUSE I HEARD GREAT THINGS ABOUT THEM I THOUGHT I DID MY RESEARCH DIDN'T THINK I'D BE PAYING LARGE AMOUNTS OF MONEY TO FIX IT WHILE I WAS STILL PAYING A CAR PAYMENT ON THE THING. I'M VERY DISAPPOINTED AND SCARED FOR THE SAFETY OF MYSELF AND MY CHILDREN BUT WHO HAS ANOTHER $3000 TO THROW INTO A CAR THAT I ALREADY PUT $4000 INTO NOT TO MENTION THE $10,000 I STILL OWE ON IT. THOUGHT I WAS MAKING AN INVESTMENT INSTEAD I AM AFRAID TO DRIVE MY CAR AND DON'T HAVE THE MONEY TO FIX IT AND SEVERELY DISAPPOINTED. I CONTACTED SUBARU CUSTOMER SERVICE BECAUSE I READ IN FOR A MAGAZINE THAT THEY EXTENDED THE WARRANTY ON THE CONTINUOUS VARIABLE TRANSMISSIONS IN MY MAKE AND MODEL HOWEVER I CANT FIND IT STATED ON ANY SUBARU WEBSITE OR WHEN I SEARCH THE VIN NUMBER.   HTTPS://WWW.FORBES.COM/SITES/JENSEN/2017/07/07/FACING-COMPLAINTS-SUBARU-OFFERS-EXTENDED-WARRANTIES-ON-1-5-MILLION-VEHICLES/#9C54F0E79DC8","products":[{"type":"Vehicle","productYear":"2013","productMake":"SUBARU","productModel":"XV CROSSTREK","manufacturer":"Subaru of America, Inc."}]},{"odiNumber":11138856,"manufacturer":"Subaru of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/04/2018","dateComplaintFiled":"10/07/2018","vin":"JF2GPACC1DG","components":"ENGINE","summary":"THE OIL LEVEL WARNING LIGHT WAS ILUMINATED.  I STOPPED AND ADDED OIL. THIS IS A CONSTANT PROBLEM WHICH IS CAUSING ME TO ADD A QUART OF OIL ONCE PER WEEK.  THE DEALER HAS A FIX BUT ONLY FOR VEHICLES UNDER WARRANTY AND SINCE MY VEHICLE IS OUT OF WARRANTY, I'LL HAVE TO PAY OUT OF POCKET. FROM ONLINE SEARCHES, THIS IS AN ISSUE AFFECTING MANY CARS. THE COST, FOR ME, WILL BE IN THE THOUSANDS OF DOLLARS.","products":[{"type":"Vehicle","productYear":"2013","productMake":"SUBARU","productModel":"XV CROSSTREK","manufacturer":"Subaru of America, Inc."}]},{"odiNumber":11105320,"manufacturer":"Subaru of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/03/2018","dateComplaintFiled":"07/03/2018","vin":"JF2GPAGC5D2","components":"POWER TRAIN,WHEELS","summary":"MY 2013 SUBARU XV CROSSTREK WAS PURCHASED BRAND NEW IN SEPTEMBER 2013.  WITHIN 65K MILES I HAD TO REPLACE THE CV JOINT ON BOTH FRONT WHEELS (ISSUE WAS INDICATED BY A CLICKING SOUND FROM THE WHEEL WHEN TURNING RIGHT OR LEFT).  AGAIN, AT AROUND 120K MILES I HAD TO REPLACE THEM BOTH, AND NOW, A THIRD TIME AT 182K MILES.  AFTER DOING MUCH RESEARCH THIS IS A COMMON ISSUE ON THE XV CROSSTREK THAT IS NOT RELATED TO DRIVING CONDITIONS, ROAD CONDITIONS, OR DUE TO PHYSICAL DAMAGE TO THE PART OR VEHICLE.  EACH OF THE TIMES THE CV JOINT WAS REPLACED THE BOOT WAS INTACT, WHICH INDICATES THAT IT IS A FAULTY PART OR ASSEMBLY RATHER THAN DAMAGE OCCURRING TO THE WHEEL.  EACH OF THESE REPAIRS COSTS APPROXIMATELY $500 AT THE DEALERSHIP (PER WHEEL) AND IS NOT COVERED UNDER WARRANTY.  THE NUMBER OF COMPLAINTS REGARDING THIS SHOULD REQUIRE SUBARU OF AMERICA TO VOLUNTARILY RECALL OR REPAIR THIS PART FREE OF CHARGE.  ADDITIONALLY, IF THIS PART FAILS WHILE THE VEHICLE IS IN MOTION, SEVERE TRANSMISSION DAMAGE WILL RESULT AND AN ACCIDENT IS LIKELY.  MY EXPERIENCE WITH MY FIRST SUBARU HAS BEEN NOTHING BUT EXPENSIVE, AND BURDENSOME REPAIRS TO A CAR WHICH IS SUPPOSED TO HAVE THE \"LOWEST COST OF OWNERSHIP\" AS THEY ADVERTISE TO CONSUMERS.","products":[{"type":"Vehicle","productYear":"2013","productMake":"SUBARU","productModel":"XV CROSSTREK","manufacturer":"Subaru of America, Inc."}]},{"odiNumber":11091305,"manufacturer":"Subaru of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2018","dateComplaintFiled":"05/02/2018","vin":"JF2GPAWCXD2","components":"POWER TRAIN,EXTERIOR LIGHTING,ELECTRONIC STABILITY CONTROL (ESC)","summary":"WHEN I START MY CAR OR RANDOMLY WHILE I AM DRIVING THE WARNING LIGHTS FOR MY AUTOMATIC BRAKING SYSTEM, TRACTION CONTROL, AND HILL ASSIST TURN ON. WHEN THIS HAPPENS, MY GEAR SHIFTER LOCKS UP AND WHEN I PRESS THE BRAKES THE REAR LIGHTS DON'T ILLUMINATE WHILE THESE WARNING LIGHTS ARE ACTIVE. I HAVE AN AUTOMATIC TRANSMISSION. THE WARNING LIGHTS ACTIVATE RANDOMLY, WHETHER I'M STATIONARY OR IN MOTIONS, REGARDLESS OF SETTING.","products":[{"type":"Vehicle","productYear":"2013","productMake":"SUBARU","productModel":"XV CROSSTREK","manufacturer":"Subaru of America, Inc."}]},{"odiNumber":11081337,"manufacturer":"Subaru of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2018","dateComplaintFiled":"03/26/2018","vin":"JF2GPACC2D2","components":"ELECTRONIC STABILITY CONTROL (ESC),FUEL/PROPULSION SYSTEM","summary":"WHILE DRIVING ON THE HIGHWAY THE CHECK ENGINE AND TRACTION CONTROL LIGHTS CAME ON. I HAVE A DIAGNOSTIC CODE READER WHICH SENT THE DETAILS TO MY PHONE DTC P1449 EVAP SYSTEM CLOG DETECTED (AIR FILTER). I CALLED MY MECHANIC WHO SAID IT WOULD BE SAFE TO DRIVE HOME...WHILE DRIVING HOME IN THE RAIN I LOST CONTROL OF THE VEHICLE AND WENT OFF THE ROAD. LUCKILY NO ONE WAS HURT. WHEN I GOT HOME, MY MECHANIC SAID IT WAS A FAULTY PURGE VALVE WHICH WOULD NORMALLY BE A SIMPLE FIX BUT THE ISSUE WAS WELL KNOWN WITH THE VEHICLE AND WAS NOW A SUPERSEDED PART. THE COST WOULD QUADRUPLE BECAUSE THE CHECK ASSEMBLY WAS COMPLETELY REDESIGNED AND SEVERAL PARTS NEEDED TO BE REPLACED. IF THIS WAS SUCH A KNOWN ISSUE, WHICH REQUIRED A REDESIGN OF THE SYSTEM, WHY ISNT IT ON RECALL!!! ESPECIALLY, IF THE COMPUTER TAKES AWAY THE VEHICLE'S SAFETY FEATURES LIKE TRACTION CONTROL. COME ON SUBARU. I EXPECT BETTER QUALITY AND SERVICE!  NHTSA PLEASE ESCALATE THESE MATTERS.","products":[{"type":"Vehicle","productYear":"2013","productMake":"SUBARU","productModel":"XV CROSSTREK","manufacturer":"Subaru of America, Inc."}]},{"odiNumber":11071994,"manufacturer":"Subaru of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/09/2018","dateComplaintFiled":"02/09/2018","vin":"JF2GPAKC5D2","components":"POWER TRAIN","summary":"CV JOINT & FRONT AXEL    I HAVE HAD TO REPLACE MY FRONT AXELS TWICE NOW IN MY CROSSTREK. ONCE AT 36K MILES AND AGAIN AT 59K. BOTH TIMES I DIAGNOSED THE ISSUE WHEN I HEARD A CLICKING NOISE ON SHARP TURNS. I BROUGHT THE VEHICLE IN FOR REPAIR AT THE DEALERSHIP ON BOTH OCCASIONS AS WELL.    THE CROSSTREK ONLINE FORUMS HAVE LISTED MANY STORIES LIKE MINE, WITH PEOPLE REPORTING THE SAME ISSUE OF NEEDING TO REPLACE THEIR AXELS PREMATURELY. THE AVERAGE LIFESPAN OF AN AXEL IS NORMALLY CLOSER TO 100K+ MILES. I DO NOT OFF ROAD, I DRIVE CITY STREETS AT THE SPEED LIMIT. I SEE NO OTHER REASON FOR THIS ISSUE OTHER THAN POOR DESIGN/DEFECT.","products":[{"type":"Vehicle","productYear":"2013","productMake":"SUBARU","productModel":"XV CROSSTREK","manufacturer":"Subaru of America, Inc."}]},{"odiNumber":11039788,"manufacturer":"Subaru of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/25/2017","dateComplaintFiled":"10/25/2017","vin":"JF2GPAGCXD2","components":"STEERING,ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"THE HORN DOES NOT FUNCTION WHEN THE STEERING WHEEL IS ALIGNED STRAIGHT WITH THE WHEELS AND THE VEHICLE IS STATIONARY OR MOVING HOWEVER WHEN YOU TURN THE STEERING WHEEL TO THE LEFT THE HORN WILL FUNCTION. \"SUBARU HAS ALREADY ISSUED A RECALL IN AUSTRALIA FOR PROBLEMS RELATED TO MANUFACTURING DEFECT IN THE STEERING COLUMN THAT COULD LEAD TO A SHORT CIRCUIT, WHICH WOULD DISABLE CONTROL OF THE WIPERS, HEADLIGHTS, HORN, DRIVER'S AIRBAG AND FEATURES ACTUATED THROUGH THE MULTI-FUNCTION STEERING WHEEL, SUCH AS CRUISE CONTROL, AUDIO SYSTEM AND MOBILE PHONE CONNECTIVITY\". MODELS AFFECTED IN THIS RECALL INCLUDED IMPREZA AND CROSSTREK XV YEARS 2012-2014, AND FORESTER MODELS BUILT IN 2013 AND 2014. NO RECALLS HAVE BEEN ISSUED IN THE U.S RELATED TO THE STEERING AND/OR CONTROLS (APART FROM THE TAKATA RECALLS)  *TR","products":[{"type":"Vehicle","productYear":"2013","productMake":"SUBARU","productModel":"XV CROSSTREK","manufacturer":"Subaru of America, Inc."}]},{"odiNumber":10892114,"manufacturer":"Subaru of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/22/2016","dateComplaintFiled":"08/01/2016","vin":"JF2GPACC9DG","components":"ELECTRICAL SYSTEM,VISIBILITY","summary":"TL* THE CONTACT OWNS A 2013 SUBARU XV CROSSTREK. WHILE DRIVING AT AN UNKNOWN SPEED AND ATTEMPTING TO ADJUST THE AIR CONDITIONER, THE MOTOR SEIZED WITHOUT WARNING. THE CONTACT MENTIONED THAT THE FAN FAILED TO WORK. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE HEATER BLOWER CONTROL POWER PLUG SHORTED AND MELTED THE CONNECTOR. AS A RESULT, THE HEATER BLOWER NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 106,454.","products":[{"type":"Vehicle","productYear":"2013","productMake":"SUBARU","productModel":"XV CROSSTREK","manufacturer":"Subaru of America, Inc."}]},{"odiNumber":10852611,"manufacturer":"Subaru of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/25/2016","dateComplaintFiled":"03/31/2016","vin":"JF2GPAGC8D2","components":"POWER TRAIN","summary":"I BOUGHT MY 2013 SUBARU XV CROSSTREK IN NOV 2012 AS A RESULT OF REVIEWING SUBARU'S HIGH SAFETY RATING AND READING THEIR SYMMETRICAL ALL-WHEEL DRIVE SYSTEM. I STILL ENJOY THE CAR VERY MUCH AND HAVE DRIVEN ABOUT 86,640 MILES.  I SERVICED MY CAR AT MY LOCAL SUBARU DEALER TO STAY ON TOP OF THE MANUFACTURER' RECOMMENDED MAINTENANCE SCHEDULE. HOWEVER, I AM CONCERNED ABOUT 2 PROBLEMS I ENCOUNTERED.IN THE LAST 9 MONTHS. AT 58,223 MILES (JUNE 2015) I TOOK MY CAR TO INTO THE DEALER FOR ITS ROUTINE OIL CHANGE AND TIRE ROTATION. I EXPLAINED I'VE BEEN HEARING A CLICKING NOISE IN THE FRONT WHEN TURNING LEFT. AFTER THEIR INSPECTION OF THE PROBLEM, THEY EXPLAINED THAT THE LEFT FRONT AXLE HAS A TORN BOOT. FORTUNATELY, MY WARRANTY COVERED THE REPLACEMENT AXLE.  IN MAR 2016 (AT APPROXIMATELY 86K MILES ON THE ODOMETER) I HEARD A SIMILAR CLICKING SOUND COMING FROM THE FRONT OF THE CAR WHEN TURNING RIGHT OR LEFT. I TOOK IT TO THE DEALER FOR SERVICE.  THIS TIME IT WAS MY RIGHT AXLE THAT HAD TO BE REPLACED DUE TO A WORN OUT JOINT AT THE WHEEL END OF MY RIGHT AXLE. I HAVE NEVER HAD AN ISSUE WITH A BROKEN AXLE AND ESPECIALLY 2 BROKEN AXLES. I USED TO DRIVE A TOYOTA 4 RUNNER 2 WHEEL DRIVE AND DROVE IT  ABOUT 310K MILES. I PASSED IT TO MY SON SINCE IT STILL RUNS WELL AND NEVER BROKE AN AXLE. I DECIDED TO REVIEW  MY SERVICE RECORD BACK IN JUNE 2014 AGAIN FOR THE LEFT BROKEN AXLE AND IT STATES \"VERIFIED CONCERN FOUND NOISE COMING FROM LEFT FRONT AXLE NO BOOTS TORN. PRIOR TO THIS, I TEXTED MY SERVICE PERSON AND ASKED WHAT BOOT WAS TORN, NOT KNOWING MY SERVICE RECORDS SAYS NO BOOTS WERE TORN.  I WAS TOLD HE WOULD CHECK AND GET BACK TO ME.  MEANWHILE, I AM DISAPPOINTED THAT BOTH AXLES BROKE ON A NEW CAR AND NOW LEARNED THAT OTHER DRIVERS EXPERIENCED SIMIILAR AXLE REPLACEMENTS. THE 2ND ISSUE IS THAT THE REAR END OF THE CAR ABRUPTLY KICKS TO THE RIGHT WHEN DRIVING OVER ICE ABOVE 45MPH.","products":[{"type":"Vehicle","productYear":"2013","productMake":"SUBARU","productModel":"XV CROSSTREK","manufacturer":"Subaru of America, Inc."}]},{"odiNumber":10825968,"manufacturer":"Subaru of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/13/2016","dateComplaintFiled":"02/13/2016","vin":"JF2GPAKC3D2","components":"UNKNOWN OR OTHER","summary":"I PARK OUTSIDE (NO GARAGE OR CARPORT) AND TEMPS HAVE BEEN VERY COLD. TODAY, I LEFT HOME AND ABOUT 15 MINUTES LATER THE SUNROOF EXPLODED. THIS WAS THE SAME TIME THE CAR INTERIOR HAD FULLY WARMED. I WAS DRIVING ABOUT 60 MPH ON A BUSY INTERSTATE CONNECTOR. HAD I BEEN AN INEXPERIENCED DRIVER, THIS COULD HAVE BEEN EVEN MORE DANGEROUS. FORTUNATELY I HAD THE INTERIOR SUNROOF COVER CLOSED. THE REMAINING GLASS CURVES UP, NOT DOWN (AS ONE MIGHT EXPECT FROM AN IMPACT). THERE WAS NO IMPACT WITH ANYTHING--JUST DRIVING ALONG AND THEN THE EXPLOSION.","products":[{"type":"Vehicle","productYear":"2013","productMake":"SUBARU","productModel":"XV CROSSTREK","manufacturer":"Subaru of America, Inc."}]},{"odiNumber":10822710,"manufacturer":"Subaru of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/18/2016","dateComplaintFiled":"01/27/2016","vin":"JF2GPACC5D1","components":"ENGINE","summary":"ENGINE OIL LEAK CAUSING EXCESSIVE OIL CONSUMPTION AND LOW OIL LEVELS BETWEEN REASONABLE RECOMMENDED OIL CHANGE MILEAGE (BURNING 3 QUARTS IN 1200 MILES). LOW OIL LIGHT DOES NOT ALWAYS ILLUMINATE, CAUSING SAFETY HAZARD OF BLOWING MOTOR DUE TO UNREASONABLY FAST OIL CONSUMPTION AND OWNER NOT BEING AWARE OF PROBLEM. CAR HAS 42000 MILES ON IT AND THIS WAS A KNOWN PROBLEM THAT DEALERSHIP/SUBARU ARE NEGLECTING TO PROPERLY FIX.","products":[{"type":"Vehicle","productYear":"2013","productMake":"SUBARU","productModel":"XV CROSSTREK","manufacturer":"Subaru of America, Inc."}]},{"odiNumber":10781349,"manufacturer":"Subaru of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/07/2015","dateComplaintFiled":"10/11/2015","vin":"JF2GPAVCXD2","components":"POWER TRAIN","summary":"RECENTLY, WITH ONLY 60,434 MILES (AND ACTUALLY A LITTLE BEFORE THIS), THE AXLE HAD TO BE REPLACED ON MY 2013 CROSSTREK SUBARU.  I WAS TOLD THAT THIS WAS DUE TO BAD ROADS.  BUT, AFTER HAVING OWNED MANY CARS, NEVER HAS AN AXLE HAD TO BE REPLACED.  I AM WRITING BECAUSE THERE IS ANOTHER OWNER OF A 2013 CROSSTREK WHO HAD THE SAME ISSUE, NOTED ON THIS WEBSITE AND WAS GIVEN THE SAME EXCUSE THAT I WAS.  CLEARLY, THERE IS A PROBLEM MECHANICALLY WITH THESE AXLES.  IN FACT, THEIR ADVERTISEMENT FOR THE CROSSTREK SHOWS THE VEHICLE ON A BUMPY DIRT ROAD.  THERE IS A PROBLEM HERE.","products":[{"type":"Vehicle","productYear":"2013","productMake":"SUBARU","productModel":"XV CROSSTREK","manufacturer":"Subaru of America, Inc."}]},{"odiNumber":10763533,"manufacturer":"Subaru of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/11/2015","dateComplaintFiled":"09/14/2015","vin":"JF2GPAGC0DH","components":"UNKNOWN OR OTHER","summary":"TWO TIMES MY VEHICLE HAS HAD A PROBLEM RELEASING MY IGNITION KEY. I END UP HAVING TO WIGGLE THE KEY, PUT BACK IN DRIVE, PARK, DRIVE, PARK, AND IT FINALLY RELEASES THE KEY. THIS SHOULD BE A RECALL ON THE VEHICLE AS I SEE THIS HAPPENING AGAIN.","products":[{"type":"Vehicle","productYear":"2013","productMake":"SUBARU","productModel":"XV CROSSTREK","manufacturer":"Subaru of America, Inc."}]},{"odiNumber":10761963,"manufacturer":"Subaru of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/06/2015","dateComplaintFiled":"09/07/2015","vin":"JF2GPAKC7D2","components":"UNKNOWN OR OTHER,VISIBILITY/WIPER","summary":"THE MOONROOF/SUNROOF HAS EXPLODED.  THIS WAS CONFIRMED BY THE OUTWARD BREAK PATTERN.","products":[{"type":"Vehicle","productYear":"2013","productMake":"SUBARU","productModel":"XV CROSSTREK","manufacturer":"Subaru of America, Inc."}]},{"odiNumber":10748272,"manufacturer":"Subaru of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/20/2015","dateComplaintFiled":"08/12/2015","vin":"JF2GPACC2D2","components":"UNKNOWN OR OTHER","summary":"TWO CONCERNS. PURCHASED VEHICLE NEW MARCH 2013. 5000 MILES LATER CHECK OIL LIGHT ILLUMINATED. HAD TO ADD 1 QT. OIL. WENT TO DEALER TO INQUIRE. SAID THEY HAD TO MONITOR. CONTINUALLY HAPPENED AT 5000. FIRST SAID I HAD A FAULTY OIL SENSOR (RECALL). THOUGHT THAT WAS ODD SINCE IT ONLY HAPPENED WHEN THE OIL WAS LOW. THEN AFTER MONITORING DEALER SAID OIL CONSUMPTION WAS NORMAL. SECOND PROBLEM. AT 71000 MILES HEARD TICKING NOISE IN FRONT LEFT. DEALER SAID NEEDED TO REPLACE LEFT AXLE. POSSIBLE CAUSE ROUGH ROAD CONDITIONS. AT 75000 MILES HEARD SAME NOISE ON RIGHT SIDE. DEALER MECHANIC SAID DUE TO HIGH MILEAGE IT WAS NORMAL FOR THE AXLE TO LOSE GREASE AND FAIL. FOUND IT HARD TO BELIEVE THAT IT WAS NORMAL FOR BOTH AXLES TO FAIL AT 71000-75000 MILES. I WOULDN'T CONSIDER THAT HIGH MILEAGE NOR WOULD I CONSIDER IT NORMAL FOR AXLES TO FAIL. SPOKE WITH THEIR CUSTOMER RELATIONS 1-800-SUBARU3  CASE #1-10733639056. I PAID $628.00 TO REPLACE FIRST AXLE. THEY AGREED TO PAY FOR SECOND AXLE. THEY SAID THEY WERE ONLY REPLACING IT BECAUSE I WAS A GOOD CUSTOMER AND A GESTURE OF GOOD WILL. NOT BECAUSE THE AXLES WERE FAULTY. I WOULDN'T CONSIDER MYSELF A GOOD CUSTOMER SINCE THIS IS THE ONLY SUBARU I HAVE EVER PURCHASED AND IT HAS BEEN NOTHING BUT A PROBLEM.","products":[{"type":"Vehicle","productYear":"2013","productMake":"SUBARU","productModel":"XV CROSSTREK","manufacturer":"Subaru of America, Inc."}]},{"odiNumber":10721933,"manufacturer":"Subaru of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/10/2015","dateComplaintFiled":"05/28/2015","vin":"","components":"ENGINE","summary":"MY 2013 SUBARU XV CROSSTREK IS BURNING OIL. AT THE TIME THAT THE OIL LIGHT CAME ON, THE CAR HAD 43,675 MILES ON IT. I JUST READ WHERE SOMEONE ELSE IS HAVING THIS SAME ISSUE. I PURCHASED THIS VEHICLE BRAND NEW 2 YEARS AGO AND FEEL THAT A NEW CAR SHOULD NOT BE BURNING OIL.","products":[{"type":"Vehicle","productYear":"2013","productMake":"SUBARU","productModel":"XV CROSSTREK","manufacturer":"Subaru of America, Inc."}]},{"odiNumber":10714178,"manufacturer":"Subaru of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/05/2013","dateComplaintFiled":"05/02/2015","vin":"","components":"ENGINE","summary":"MY 2013 SUBARU CROSSTREK XV HAS BEEN BURNING OIL SINCE NEW. THE DEALER, AND SUBARU, HAVE DONE NOTHING TO HELP FIX THE ISSUE. CURRENTLY ITS BURNING A QUART OF OIL EVERY 2000-3500 MILES. THIS CAN'T BE RIGHT BUT SUBARU TELL ME THAT IT IS OK FOR THE CAR TO \"CONSUME\" A QUART OF OIL EVERY 1200 MILES.   *TR","products":[{"type":"Vehicle","productYear":"2013","productMake":"SUBARU","productModel":"XV CROSSTREK","manufacturer":"Subaru of America, Inc."}]},{"odiNumber":10700854,"manufacturer":"Subaru of America, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/17/2015","dateComplaintFiled":"03/21/2015","vin":"JF2GPAKC1D2","components":"AIR BAGS","summary":"INTERSECTION OF AIRPORT BLVD AND SCOTT ST. IN HOUSTON. BETWEEN 545 TO 6 PM WAS THE INCIDENT. WEATHER WAS PERFECT. BETWEEN 70 TO 75 DEGREES. BRIGHT AND CLEAR CONDITIONS. I WAS COMING FROM THE EAST SIDE OF AIRPORT BLVD TOWARDS THE SOUTH SIDE OF SCOTT. THIS ROAD WAS A 35 MPH ROAD. AS I TURNED LEFT SEEING THAT THE OTHER SIDE WAS CLEAR, I STARTED MOVING AND I GOT HIT BY A DODGE DURANNGO WHO WAS SPEEDING UP AT MAYBE 60-70 MPH. I SURVIVED THE ACCIDENT BUT BASED ON PRELIMINARY ASSESSMENT, MY CAR WAS DECLARED TOTALED. THE IMPACT WAS SO STRONG. THE OTHER DRIVER WERE GIVEN VARIOUS CITATIONS BY THE POLICE AND WAS DETERMINED TO BE AT FAULT. HE WAS ALSO DRIVING WITHOUT AN INSURANCE AND A LICENSE. I HOWEVER FELT AGGRIEVED KNOWING THAT MY CAR WAS TOTALED AND I SUFFERED MINOR INJURIES. I HOWEVER WAS SHOCKED THAT DESPITE THE STRONG IMPACT OF THE COLLISION, NONE OF THE AIRBAGS WERE DEPLOYED. I CAN PROVIDE PHOTOS IF NEEDED. THE IMPACTED SIDE WAS ON THE FRONT SIDE AND AS I WAS NAVIGATING SUBARU'S WEBSITE, IT LOOKS LIKE THEY HAD RECALL OF THEIR 2004 TO 2005 VEHICLES FOR ISSUES OF AIR BAGS NOT DEPLOYING ON THE RIGHT SIDE. THIS IS WHERE I ABSORBED A STRONG IMPACT ON MY CAR AND I HAVE A SUSPICION THAT I HAVE A SIMILAR CASE. SUBARU CROSSTREK 2013 WAS  I THINK THEIR FIRST RELEASE OF THIS MODEL SO THERE ARE NOT MANY STUDIES OF THE PERFORMANCE OF THIS VEHICLE. I DEMAND FOR AN INVESTIGATION. MY ACCIDENT COULD HAVE TURNED OUT FATAL.  *TR","products":[{"type":"Vehicle","productYear":"2013","productMake":"SUBARU","productModel":"XV CROSSTREK","manufacturer":"Subaru of America, Inc."}]},{"odiNumber":10690162,"manufacturer":"Subaru of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/21/2015","dateComplaintFiled":"02/23/2015","vin":"1F2GPAKC3D2","components":"STEERING","summary":"WE WENT SKIING WITH OUR KIDS LAST SATURDAY. THERE WAS AN ICE STORM THE NIGHT BEFORE AND THE ROADS WERE BAD. WE WERE TRAVELING ABOUT 50 MILES. I HAVE DRIVEN ICY ROADS MY WHOLE LIFE AND HAVE OWNED SEVERAL SUBARUS. AT ANY SPEED OVER 45 MPH THE BACK END WOULD KICK SIDEWAYS. I COULD TELL BY THE OTHER CAR'S ON THE ROAD THAT DAY THAT MY PROBLEM WAS UNIQUE. THIS IS A VERY DANGEROUS SITUATION WITH DRIVERS THAT ARE NOT USED TO WINTER DRIVING. WHEN I PURCHASED THE CAR THEY TOLD ME TO ROTATE THE TIRES AT THE CORRECT INTERVALS BECAUSE THE COMPUTER WILL ADJUST THE SPEED OF THE TIRES SEPARATELY. I THINK THE COMPUTER ADJUSTMENTS ARE THE PROBLEM. IT MUST BE ABLE TO TELL IF IS SLIPPING AND ADJUST THE SPEED OF THE REAR TIRE AND KICK IT SIDEWAYS. IT IS IMPOSSIBLE TO TELL HOW MANY CAR ACCIDENTS HAVE HAPPENED BECAUSE OF THIS. A SMALL AMOUNT OF RESEARCH ON THE INTERNET REVEALED THIS IS A COMMON COMPLAINT WITH THIS VEHICLE.  *TR","products":[{"type":"Vehicle","productYear":"2013","productMake":"SUBARU","productModel":"XV CROSSTREK","manufacturer":"Subaru of America, Inc."}]},{"odiNumber":10689835,"manufacturer":"Subaru of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/21/2015","dateComplaintFiled":"02/22/2015","vin":"","components":"POWER TRAIN","summary":"THIS CAR IS ABSOLUTELY SCARY ON ICE OR SNOW. IT MAY HAVE A DESIGN FLAW OR SOMETHING LIKE THAT, BUT IS EXTREMELY UNSTABLE ON ICE OR SNOW. WHEN YOU HIT A PATCH OF ICE, THE AWD SYSTEM PUSHES THE TAIL OUT AND MAKES THE CAR FEEL LIKE IT WILL SPIN OUT. ON ROADS WHERE OTHERS ARE PROGRESSING IN COMPLETE CONTROL, THIS CAR IS GOING 40 WITH FLASHERS ON WITH THE DRIVER HANGING ON FOR DEAR LIFE. THIS NEEDS TO BE INVESTIGATED BEFORE SOMEONE GETS KILLED.   *TR","products":[{"type":"Vehicle","productYear":"2013","productMake":"SUBARU","productModel":"XV CROSSTREK","manufacturer":"Subaru of America, Inc."}]},{"odiNumber":10676889,"manufacturer":"Subaru of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/05/2015","dateComplaintFiled":"01/21/2015","vin":"JF2GPAVC0D2","components":"VEHICLE SPEED CONTROL","summary":"WHILE COMING TO A YIELD SIGN TO ENTER A MAJOR ROADWAY I TRIED TO ACCELERATE AND NO RESPONSE. AFTER A FEW SECONDS CAR BOGGED AND STARTED TO MOVE AGAIN. THIS HAPPENS A LOT EVEN WHEN TAKING OFF FROM A LIGHT. WHEN TO DEALER TO SEE IF THERE WAS SOMETHING WRONG AND THEY SAID THEY NEEDED TO FLASH THE COMPUTER WHATEVER THAT MEANS. I LOVE MY SUBARU BUT THIS IS BECOMING A BIT OF A PROBLEM ESPECIALLY WHEN TRYING TO ENTER A BUSY HIGHWAY.    *TR","products":[{"type":"Vehicle","productYear":"2013","productMake":"SUBARU","productModel":"XV CROSSTREK","manufacturer":"Subaru of America, Inc."}]},{"odiNumber":10659578,"manufacturer":"Subaru of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2015","dateComplaintFiled":"01/21/2015","vin":"JF2GPAKC0D2","components":"STEERING,SERVICE BRAKES, HYDRAULIC,POWER TRAIN,VEHICLE SPEED CONTROL","summary":"2013 SUBARU XV CROSSTREK. CUSTOMER SAYS VEHICLE HAS NUMEROUS ISSUES AND CAN'T GET THEM FIXED BECAUSE VEHICLE IS NOT UNDER WARRANTY. *TA  THE CONSUMER STATED THE VEHICLE LACKED POWER, THE STEERING PULLED SEVERELY TO THE RIGHT,  THE BRAKES FELT SPONGY AND IT OFTEN FELT AS THOUGH, THE VEHICLE WOULD NOT STOP. WHEN THE WINDSHIELD WIPERS WERE ON, THE BRAKES VIBRATED. *JB","products":[{"type":"Vehicle","productYear":"2013","productMake":"SUBARU","productModel":"XV CROSSTREK","manufacturer":"Subaru of America, Inc."}]},{"odiNumber":10616725,"manufacturer":"Subaru of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/21/2014","dateComplaintFiled":"07/28/2014","vin":"JF2GPACC8DG","components":"WHEELS","summary":"RIGHT REAR TIRE IS WORN DOWN TO WEAR INDICATORS AFTER 13000 MILES.  DEALER TOLD ME TO GO TO YOKOHAMA, WHO IS WILLING TO GIVE ME 1/2 OFF 2 TIRES WHICH COST $220 EACH.  *JS","products":[{"type":"Vehicle","productYear":"2013","productMake":"SUBARU","productModel":"XV CROSSTREK","manufacturer":"Subaru of America, Inc."}]},{"odiNumber":10560378,"manufacturer":"Subaru of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/08/2013","dateComplaintFiled":"01/17/2014","vin":"JF2GPACC6D2","components":"POWER TRAIN,ENGINE","summary":"THE VEHICLE HAS A CONTINUOUSLY VARIABLE TRANSMISSION.  WHEN APPROACHING A STOP LIGHT OR STOP SIGN I REMOVE MY FOOT FROM THE GAS PEDAL AND THEN THE VEHICLE STARTS TO SLOW DOWN.  WHEN THE ENGINE RPM'S REACH AROUND 1400 RPM THE VEHICLE QUITS SLOWING DOWN AND CONTINUES FORWARD AT WHAT EVER SPEED IT IS AT.  THE CAR MAY NOT BE ACCELERATING BUT IT FEELS LIKE IT IS BECAUSE IT QUITS SLOWING DOWN.  IF I TOUCH THE BRAKE A BIT THE ENGINE AGAIN SLOWS DOWN UNTIL IT REACHES THE IDLE RPM OF ABOUT 750.  ON SEVERAL OCCASIONS I HAVE HAD TO QUICKLY HIT THE BRAKES TO AVOID HITTING THE VEHICLE IN FROM OF ME.  I PURCHASED THE VEHICLE IN MINNESOTA AND NOTICED THE PROBLEM WITHIN THE FIRST WEEK BUT DIDN'T PURSUE IT UNTIL I GOT TO TEXAS AS THIS IS WHERE THE VEHICLE WILL BE KEPT.  THE TEXAS SUBARU SERVICE FOUND NO DIAGNOSTIC CODES AND DROVE THE VEHICLE WITH ME AND NOTICED WHAT I DID.  THE TEXAS SUBARU SERVICE MANAGER HAD ME DRIVE A 2014 AND IT DOES THE SAME THING BUT SEEMS TO START SLOWING DOWN AGAIN ONCE IT HAS DONE THE ACCELERATION AT 1400 RPM FOR A SECOND OR TWO.  THEY OPENED A TECH LINE CASE FILE BUT SAY THERE IS NOTHING ELSE THEY CAN DO.  I FEEL THIS IS A SAFETY ISSUE THAT WILL CAUSE AN ACCIDENT, MAYBE NOT FOR ME AS I NOW KEEP MY FOOT ON THE BRAKE WHENEVER SLOWING DOWN, BUT CERTAINLY FOR OTHERS.   *TR","products":[{"type":"Vehicle","productYear":"2013","productMake":"SUBARU","productModel":"XV CROSSTREK","manufacturer":"Subaru of America, Inc."}]},{"odiNumber":10558457,"manufacturer":"Subaru of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/04/2014","dateComplaintFiled":"01/04/2014","vin":"JF2GPACCXD1","components":"STEERING","summary":"AFTER PARKING THE CAR IN -18 DEGREE AIR TEMPERATURE,  FOR ONLY 20 MINUTES, THE POWER STEERING STOPPED WORKING. I CALLED THE DEALER FROM WHERE I BOUGHT THE NEW CAR 2 MONTHS EARLIER, TO ASK FOR AN APPOINTMENT. THE SERVICE DEPARTMENT AT CHARLIE'S MOTOR MALL IN AUGUSTA, MAINE SAID THAT THEY HAD THREE INCIDENCES OF THIS HAPPENING THE DAY BEFORE AND THAT IS  WEATHER RELATED. SHE TOLD ME THAT ALL THEY DO IS PARK THE CAR INSIDE, LET IT WARM UP, THEN RETURN IT TO THE OWNER. I FIND THAT \"SOLUTION\" UNACCEPTABLE. THIS IS A REAL SAFETY CONCERN AS THE STEERING WHEEL WAS EXTREMELY DIFFICULT TO TURN.  *TR","products":[{"type":"Vehicle","productYear":"2013","productMake":"SUBARU","productModel":"XV CROSSTREK","manufacturer":"Subaru of America, Inc."}]},{"odiNumber":10558479,"manufacturer":"Subaru of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/30/2013","dateComplaintFiled":"01/04/2014","vin":"JF2GPAGCXDH","components":"STEERING","summary":"MY WIFE AND I USED TO LOVE THIS CAR BUT......WHILE DRIVING MY RELATIVELY NEW 2013 CROSSTREK 11,000 MILES FROM WISCONSIN TO DETROIT TO ATTEND THE WINTER HOCKEY CLASSIC HAD REPEATED PROBLEMS WITH GHOSTWALKING. (THIS IS MY 4TH SUBARU AND MY 36TH WINTER DRIVING SEASON SO NOT AN INEXPERIENCE PROBLEM.) IT WAS SNOWING BUT THE ROADS WERE CLEAR OF THICK SNOW BUT HAD A THIN GREASY SHEEN. IT WAS DIFFICULT TO KEEP A STRAIGHT LINE AND THE REAR END FELT LIKE IT WANTED TO SPIN OUT (THE OLD REAR WHEEL DRIVE FEEL) ESPECIALLY IF THE WIND BLEW. MOST CARS WERE PASSING ME OLD NEW BIG SMALL. AS A SUBARU DRIVER I AM USED TO PASSING OTHERS ON WINTER ROADS AND DID NOT LIKE FEELING LIKE THE LITTLE OLD MAN EVERYONE WAS STEERING AROUND. THINKING THE PROBLEM WAS THE FACTORY INSTALLED TIRES, WE BOUGHT NEW SNOW TIRES FOR $925 AT BELLE TIRE THE MORNING OF THE RETURN HOME. SIMILAR WEATHER (SNOWY BLOWING GREASY ROADS). THE CAR HANDLED SLIGHTLY BETTER. BUT EACH TIME WE GOT UP TO SPEEDS OVER 40 MPH THE CAR WOULD TRY TO TURN ABRUPTLY WHENEVER WE WENT UNDER OR OVER AN OVERPASS ON A STRAIGHTAWAY....VERY NERVE RACKING. ENDED UP BAILING OUT IN A HOTEL IN TOLEDO UNTIL THE NEXT MORNING WHEN THE ROADS WERE MOSTLY BARE AND DRY. I AM VERY FAMILIAR AND LIKE THE FEELING OF THE AWD KICKING IN TO ENHANCE THE TRACTION AND CONTROL OF THE CAR. IN THIS SITUATION IT FEELS LIKE THE AWD IS KICKING IN AND TRYING TO TURN THE CAR ANYTIME THERE IS A SLIGHT SLICK SPOT. DID CHECK TO SEE IF THE CAR WOULD TRY TO DRIFT LEFT OR RIGHT ON A DRY FLAT STRAIGHTAWAY (GOES STRAIGHT). I AM HOPING THE PROBLEM IS RELATED TO A REAR END ALIGNMENT ISSUE BUT DISCONCERTED BY MY CAR WHICH FEELS DANGEROUS WHEN I MOST NEED IT TO BE RELIABLE.    VERY SIMILAR COMPLAINT DESCRIPTIONS ON THIS WEBSITE FOR OUTBACKS DESCRIBED AS GHOSTWALKING.  *TR","products":[{"type":"Vehicle","productYear":"2013","productMake":"SUBARU","productModel":"XV CROSSTREK","manufacturer":"Subaru of America, Inc."}]}]}