{"count":114,"message":"Results returned successfully","results":[{"odiNumber":11762901,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/05/2026","dateComplaintFiled":"09/08/2026","vin":"5YJ3E1EA0SF","components":"FORWARD COLLISION AVOIDANCE,LANE DEPARTURE","summary":"Most recently, on or about 09/05/2026, driving on the freeway at about 65 mph with the sun directly in the windshield, the car suddenly issued an urgent take-over-immediately alert and Autosteer disengaged with no advance warning.  My 2025 Tesla Model 3 uses a camera-only driver assistance system (Tesla Vision). Whenever I drive toward a low sun - at sunrise or sunset - the forward-facing cameras behind the windshield are washed out by glare. The vehicle displays a camera blocked/blinded warning, and Autosteer and Traffic-Aware Cruise Control disengage and become unavailable while the car is moving in traffic. The handback is abrupt: the system does not warn me that it is losing visibility until it has already quit.  This is fully reproducible whenever my direction of travel puts the sun low and straight ahead. The windshield is clean, including the inner glass in front of the camera housing, and the factory glare shield is intact, so this is not dirt or an obstruction - it is a limitation of camera-only sensing. There is no action an owner can take to prevent it. Tesla removed radar from these vehicles in 2021, leaving cameras as the only forward sensor.  I believe this is the same defect covered by NHTSA investigation EA26002 (upgraded from PE24-031), concerning the failure of Tesla's FSD/Autopilot to detect and respond to reduced roadway visibility caused by sun glare. I am filing so that my vehicle is on record in that investigation.  No crash, fire or injury has occurred. The risk is an abrupt loss of driver assistance at highway speed, in exactly the conditions where the driver's own vision is also degraded.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TESLA","productModel":"MODEL 3","manufacturer":"Tesla, Inc."}]},{"odiNumber":11755831,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/08/2026","dateComplaintFiled":"08/10/2026","vin":"5yj3e1ea1sf","components":"ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM","summary":"I was on the freeway in the fast lane approaching a tunnel and vehicle came with warning vehicle shutting down. Code DL_a063. Vehicle stopped in fast lane would not move to shoulder. No prior warning there was any issue. State police came and had vehicle towed. Lucky the car behind me was able to stop in time.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TESLA","productModel":"MODEL 3","manufacturer":"Tesla, Inc."}]},{"odiNumber":11754149,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2026","dateComplaintFiled":"08/01/2026","vin":"5YJ3E1ET9SF","components":"STEERING,ELECTRICAL SYSTEM,SERVICE BRAKES","summary":"While operating the vehicle at low speed (~35 MPH reducing to a stop) on August 1, 2026, at approximately 10:38 AM under normal road and weather conditions, the vehicle experienced a catastrophic and simultaneous loss of primary braking capability and steering responsiveness. > Detailed Description of Failure: >  * Brake Failure: Upon pressing the brake pedal, the vehicle failed to decelerate or stop adequately despite continuous application, nearly causing a collision. >  * Steering Loss / Disconnection: Concurrently, while the steering wheel could physically be turned, it offered no directional control\u2014turning the wheel had no effect on the vehicle's path, feeling as if the steering linkage or assist was entirely disconnected or disengaged. > Vehicle Warnings / Diagnostic Codes: > The vehicle's onboard display immediately registered critical active safety and chassis failures, specifically displaying: >  * \"ABS (anti-lock braking system) disabled - Drive with caution\" >  * \"Automatic Emergency Braking is unavailable - Feature may be restored on next drive\" > Dashcam video and system screen captures documenting the exact speed, timestamp, and error messages have been saved and are available upon request. No crash occurred, but the sudden, simultaneous failure of core braking and electronic steering systems presents an extreme safety hazard. >","products":[{"type":"Vehicle","productYear":"2025","productMake":"TESLA","productModel":"MODEL 3","manufacturer":"Tesla, Inc."}]},{"odiNumber":11753275,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/27/2026","dateComplaintFiled":"07/28/2026","vin":"5YJ3E1EA9SF","components":"SUSPENSION,WHEELS","summary":"A front wheel of this vehicle and/or its suspension is undergoing extremely dangerous vibrations at highway speeds (65-70+ mph). It is enough to shake the entire vehicle multiple times per second. The local service center, without looking at the vehicle, stated it \"would be fine to drive on until your appointment\" and scheduled an appointment nearly a month out into the future after I brought up concerns that the vehicle is unsafe to drive. They also would not recommend any third party service centers to look at the vehicle in order to address the concern more urgently, nor offered any alternatives such as rentals or loaner vehicles to use in the meantime.  I understand that car issues will come up; my complaint is due to how it is being handled (long wait time for an appointment, dismissal over safety concerns, no alternatives to drive safely in the near month-long wait for the appointment).","products":[{"type":"Vehicle","productYear":"2025","productMake":"TESLA","productModel":"MODEL 3","manufacturer":"Tesla, Inc."}]},{"odiNumber":11751612,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/20/2026","dateComplaintFiled":"07/20/2026","vin":"5YJ3E1EA4SF","components":"LANE DEPARTURE,FORWARD COLLISION AVOIDANCE","summary":"I am filing a formal safety complaint regarding a severe braking and stability control failure that resulted in unpredictable, highly dangerous vehicle behavior. While driving, the vehicle displayed a cascade of critical system failures, throwing error codes APP_w009 (AEB disabled), DI_a222 (Stability control disabled), DI_a223 (Traction control disabled), ESP_a080, and ESP_a067 (ESP/ABS sensor faults).  This concurrent breakdown caused a total loss of critical safety features: Anti-lock Braking (ABS), Automatic Emergency Braking, Traction Control, \"Vehicle Hold,\" and \"Hill Start Assist.\" Because the vehicle completely lost its ability to hold its position, it unexpectedly free-rolled backward on an incline when I anticipated it to remain stationary or move forward. This uncommanded movement created an immediate collision hazard.  Of serious concern is that despite a total breakdown of vital braking and stability assists, the vehicle remained fully drivable and only advised me to \"drive with caution.\" Allowing a car to remain operational under these severe fault conditions is an unacceptable risk. A driver expecting normal EV behavior (like vehicle hold and regenerative braking) is placed in immediate danger when the vehicle suddenly free-rolls without warning. The software should classify a multi-system ABS/ESP failure as a critical emergency requiring an immediate safe shutdown, rather than suggesting it is safe to continue driving.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TESLA","productModel":"MODEL 3","manufacturer":"Tesla, Inc."}]},{"odiNumber":11751359,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/16/2026","dateComplaintFiled":"07/19/2026","vin":"5YJ3E1EAXSF","components":"STEERING,ELECTRICAL SYSTEM","summary":"While out on vacation in [XXX] on XXX at around 11 am I had just finished charging the Tesla at a supercharging station. I was headed to go eat breakfast at the intersection of [XXX] and XXX on the right lane. I stopped briefly prior to making a right onto [XXX]. Upon making the right turn the vehicle kept turning all the way right and making a sharp right turn instead of a soft right. When I noticed the sharp right turn I tried to turn the steering wheel towards the left but the steering wheel was locked and it wouldn't respond. The car drove me into a concrete barricade and caused a collision. My children were in the car and thankfully no one in my vehicle was seriously injured nor were there any pedestrians on the sidewalk near the barricade. I contacted Tesla for the repair and investigation into why the steering wheel locked. Tesla has not provided a loaner vehicle in the meantime despite my frequent requests. This incident is a serious and critical safety issue that may have caused deaths had I been traveling at a higher rate of speed or been on the highway heading back to [XXX]. The strange thing is that this vehicle is still under warranty with Tesla and had been working just fine without any issues since I got the vehicle in XXX. No warning messages, or symptoms to indicate any malfunction.  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2025","productMake":"TESLA","productModel":"MODEL 3","manufacturer":"Tesla, Inc."}]},{"odiNumber":11749219,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/14/2026","dateComplaintFiled":"07/08/2026","vin":"5yj3e1ea9sf","components":"FORWARD COLLISION AVOIDANCE","summary":"My Tesla's FSD turned off midway through a curve at highway speeds. I hit the guard rail and scratched the right side of the car. I could have run straight through the guardrail from the inertia or made the back car hit me due to the slowing down, though thankfully I took control of the vehicle to limit the damage. I visited a Tesla repair center, but they said they didn't address these types of issues and referred me to the Tesla.com/legal page and a body shop they work with. Obviously, every time FSD turns off there is a chime, but that sudden alert for an event that spanned 5 seconds, 2 for me to take control, failed to be enough.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TESLA","productModel":"MODEL 3","manufacturer":"Tesla, Inc."}]},{"odiNumber":11748459,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2026","dateComplaintFiled":"07/06/2026","vin":"5YJ3E1EA2SF","components":"ELECTRICAL SYSTEM","summary":"After disengaging Full Self-Driving (FSD), a mandatory questionnaire pop-up now stays on screen until manually answered, instead of auto-dismissing after a few seconds as it previously did. This forces the driver to interact with the touchscreen immediately after taking back manual control \u2014 a moment when full attention should be on the road, not a pop-up. The prompt blocks part of the instrument/display screen until it is tapped, and in some cases requires a minimum 5-second voice response to dismiss (a previous workaround allowing a near-instant voice note to clear it was removed). The pop-up has also been observed persisting even after the vehicle is shifted into Park. This creates a distraction risk during an already safety-critical moment (immediately following a system disengagement, which by definition means FSD failed to handle the driving task). This behavior has persisted across at least 3 software updates. Multiple attempts to raise this with Tesla directly have not resulted in a fix or response. Other FSD users have reported the same complaint. No collision has occurred as a result of this specific issue, to my knowledge, but the design creates a foreseeable distraction hazard during takeover events, which are often already high-risk moments.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TESLA","productModel":"MODEL 3","manufacturer":"Tesla, Inc."}]},{"odiNumber":11747730,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/18/2026","dateComplaintFiled":"07/01/2026","vin":"5YJ3E1EBXSF","components":"STEERING,VEHICLE SPEED CONTROL,LANE DEPARTURE","summary":"Tesla Full Self-Driving (Supervised) repeatedly ignored the \u201cAvoid Toll Roads\u201d navigation setting and attempted last-second lane changes into Express Toll Lanes at freeway speeds. This has occurred approximately 10 times. I was repeatedly forced to take over steering immediately to avoid entering the toll lane, creating a serious safety risk due to sudden maneuvers in heavy traffic. On several occasions, I could not safely intervene before the lane change was completed. Tesla Service Center inspected the vehicle, found no hardware or camera faults, and stated the behavior appears to be software-related.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TESLA","productModel":"MODEL 3","manufacturer":"Tesla, Inc."}]},{"odiNumber":11747470,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"05/24/2026","dateComplaintFiled":"06/30/2026","vin":"5YJ3E1EA8SF","components":"UNKNOWN OR OTHER,LANE DEPARTURE,BACK OVER PREVENTION","summary":"On May 24, 2026, at approximately 8:28 AM, I activated Actually Smart Summon on my 2025 Tesla Model 3 using the Tesla mobile application to reverse the vehicle from my garage. Before this incident, the vehicle displayed no warnings, alerts, messages, or other indication of a problem, and I had previously usd Actually Smart Summon without similar behavior. Shortly after activation, the Tesla mobile application became unresponsive, and the vehicle did not stop despite my attempts to stop it through the app. I attempted to open the vehicle door during the incident but was unable to do so while the maneuver continued. Because I could no longer stop the vehicle through the app or access the vehicle, I placed my phone in my pocket so I could use both hands to try to stop the vehicle and prevent further damage. At that point, I was no longer pressing or holding the Actually Smart Summon control in the application. As the vehicle continued reversing, I repeatedly repositioned myself behind it and pushed against the rear of the vehicle with my body multiple times. Despite this physical intervention, the vehicle continued reversing and applying rearward force, forcing me to repeatedly move out of its path to avoid being pinned between the vehicle and my neighbor s garage. The vehicle pressed into my neighbor s garage with enough force that the impact transferred to the parked vehicle inside the garage. It did not stop upon the initial impact and continued pressing into the garage afterward. This sustained movement is clearly visible on the preserved TeslaCam footage and independent home-security recordings. I narrowly escaped being crushed between the vehicle and the garage while attempting to stop the vehicle and prevent further damage, sustaining a muscle strain in the process. The incident created a serious risk of bodily injury in addition to substantial property damage. I do not know which specific component or system failed. Based on the sequence of events, the incident","products":[{"type":"Vehicle","productYear":"2025","productMake":"TESLA","productModel":"MODEL 3","manufacturer":"Tesla, Inc."}]},{"odiNumber":11744449,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"05/08/2026","dateComplaintFiled":"06/16/2026","vin":"5YJ3E1EA9SF","components":"UNKNOWN OR OTHER","summary":"The passenger side front fold down visor/mirror failed. It is available for inspection upon request.   The safety of myself, the driver, and the front passenger, were put at risk, because the design of the car allows the front passenger headset to be moved forward via the power seat adjustment to a point where it presses against the visor/mirror, and causes the glass in the mirror to shatter. If you never open the visor, you don't know that the glass is shattered. So when we are on the highway, and my passenger folds down the mirror to check her make up, small glass shards fly everywhere, requiring both the driver and passengers full attention on a busy highway.   The dealer advised before even looking at the car that the problem would not be covered under warranty, and want to charge $200 for repair. I cancelled the appointment. Independent research shows this is a known issue caused by a design flaw with the passenger front seat being allowed to move into the zone of the visor/mirror.  The vehicle has not been inspected due to their refusal to do so at their own cost.   There was zero warning from delivery until now via any method whether it be a warning label, screen, or in the manual.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TESLA","productModel":"MODEL 3","manufacturer":"Tesla, Inc."}]},{"odiNumber":11743815,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/16/2026","dateComplaintFiled":"06/12/2026","vin":"5YJ3E1EB1SF","components":"WHEELS","summary":"On May 16th, I felt the car vibration very much on the free way. I scheduled service on May 21st. Tesla technician found it was the interior foam detached problem. He said this happened on many cars. I asked for free replacement for two defect tires since the car was only drove one and half year about 17k miles. But he refused it because Tesla only replace it for free if the wear of tire is higher than 4 thread. He said mine is 3 thread and suggested me to buy new tires and replace them. He said Tesla normally would not remove the detached foam for customer any more. I did not agree. Finally, Tesla remove the detached foam and I paid for the service. Because this detached foam issue happens a lot, it is quality issue. Tesla or Michelin should repair and replace it for free.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TESLA","productModel":"MODEL 3","manufacturer":"Tesla, Inc."}]},{"odiNumber":11743287,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/28/2025","dateComplaintFiled":"06/10/2026","vin":"5yj3e1ea9sf","components":"ELECTRICAL SYSTEM,SEATS,UNKNOWN OR OTHER","summary":"Since leasing this car in April of 2025, it has been services 8 times totaling over 30 days of down time. The issues occured in order from oldest to newest/current: May of 2025 - Headliner trim falling down, unsuccessfully repaired by mobile technician June of 2025 - Windows stopped working. Center console door stopped shutting. Headliner still falling down. July of 2025 - Front wiring harness melted and took out the AC - the car didn't provide a single warning. The AC just stopped working. Passenger seat replaced for cosmetic defect August of 2025 - Continued issues with AC and turn signal buttons December of 2025 - Steering Wheel Rattle and Clunking, Suspension noises June of 2025 - Suspension still rough and making grinding noises, turn signal buttons still not functioning consistently, front passenger fold down mirror shattered because the passenger seat calibration allows it to slide into the mirror.   Tesla has shown zero empathy towards any of these issues. A buyback was requested, but the offer would have left us without a car and with a huge pay off. We asked for help moving into another car, and we are ghosted.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TESLA","productModel":"MODEL 3","manufacturer":"Tesla, Inc."}]},{"odiNumber":11740079,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/26/2026","dateComplaintFiled":"05/26/2026","vin":"5YJ3E1ET6SF","components":"UNKNOWN OR OTHER","summary":"This model lacks a well-tested turn signal lever, replacing it with arrows on the steering wheel.  This method of activating turns signals is fundamentally unreliable and consequently dangerous.  As an owner of the subject Tesla for just over one year, I find that I regularly fail to achieve correct activation, even with repeated attempts to do so.  The steering wheel control may: Not activate at all, even with multiple attempts to activate the signal.  I find no consistent patter as to why pressing the arrow or vicinity of the arrow fails to achieve activation. Worse, may activate in the opposite direction to the pending movement.  This is the most dangerous situation, misleading other drivers with regard to the intended movement.  It\u2019s also not apparent to me that the opposite direction has been activated. The problem is made worse by: Lack of tactile feedback from the controls.  The switches do not move perceptibly, nor is there any other feedback, such as a click.  The ridge between left and right arrows doesn\u2019t provide sufficient indication of correct or incorrect placement of the thumb on the controls.  Pressing on the controls within the vicinity of the arrows may or may not result in activation at all or activate the opposite one. The position of the control varies depending on the steering wheel angle.  The control may be very difficult to access, particularly where a sequence of turns in opposite directions must be executed.  Specifically, it is essentially impossible to activate for the second movement while making the preceding turn. I understand that Tesla recognizes the problem and owner dissatisfaction in that it offers a retrofit with a conventional and well-tested turn signal lever for $600.  Tesla must be compelled to recall these vehicles and retrofit them with a conventional turn signal lever or other effective control at no charge to owners.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TESLA","productModel":"MODEL 3","manufacturer":"Tesla, Inc."}]},{"odiNumber":11738196,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/15/2026","dateComplaintFiled":"05/15/2026","vin":"5YJ3E1EA9SF","components":"FORWARD COLLISION AVOIDANCE","summary":"Tesla FSD out of control and run into a light pole","products":[{"type":"Vehicle","productYear":"2025","productMake":"TESLA","productModel":"MODEL 3","manufacturer":"Tesla, Inc."}]},{"odiNumber":11737572,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/12/2026","dateComplaintFiled":"05/13/2026","vin":"5YJ3E1EA4SF","components":"UNKNOWN OR OTHER","summary":"Tesla is in a protracted battle with me over fees related to damaged property and illegal self-help repossession procedures. They have been formally notified that any trespass onto my property is not permitted because they said they sent armed repossession agents because of \u201cangry customers\u201d like me. I currently have a complaint for those issues filed with the Attorney General of Pennsylvania. Tesla\u2019s recent attempts to repossess the vehicle were initiated approximately two hours after informing the Pennsylvania Attorney General\u2019s office that Tesla had not contacted me in any way, that Tesla was not being factual.  Tesla\u2019s response to that was again to not contact me but to send me a form letter stating they intend to disable my vehicle remotely. I am a privacy-minded person, and part of choosing the vehicle was a modicum of privacy guaranteed by Tesla. Tesla publicly says they do not so this, I was told they do not so this in the course of buying the car, and recent news seems to state they say they can\u2019t do it.  They have yet to repair a windshield and cabin camera that seem to be damaged. In other words, they intend to disable and lock my car without my permission or knowledge, without verifying the contents of the car.  In other words, if there happens to be an occupant at the time they illegally disable the car, they intend to kill them.  I\u2019m asking that my contact information be kept private because they have already threatened to use lethal force, make extremely reckless decisions regarding their procedures, and retaliated by initiating this process when I informed a government agency that they lied to them.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TESLA","productModel":"MODEL 3","manufacturer":"Tesla, Inc."}]},{"odiNumber":11730323,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/10/2026","dateComplaintFiled":"04/10/2026","vin":"5YJ3E1EB2SF","components":"ELECTRICAL SYSTEM","summary":"The contact owns a 2025 Tesla Model 3. The contact stated that while driving on several occasions with Full Self-Driving (FSD) Mode engaged, the vehicle stopped abruptly while approaching a yellow traffic light, nearly causing the head of the driver to strike the windshield on one occasion. The contact stated that the vehicle failed to gradually come to a stop. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 10,100.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TESLA","productModel":"MODEL 3","manufacturer":"Tesla, Inc."}]},{"odiNumber":11730092,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/14/2026","dateComplaintFiled":"04/09/2026","vin":"5YJ3E1EA2SF","components":"STEERING,LANE DEPARTURE","summary":"On March 14, 2026, at 20:54:21 UTC, while the Autopilot system was engaged, the vehicle malfunctioned by initiating a sudden, unprompted right-hand steering command within 0.3 seconds, resulting in a collision with another vehicle traveling in the adjacent right lane. Telemetry data from the event confirms the system failed to maintain the lane despite the Primary Steering Torque Sensor measuring 0.00 Nm, proving no driver input caused the maneuver. This unintended steering event at cruising speed created an immediate safety risk to myself and the occupants of the other vehicle. To date, the manufacturer (Tesla) has declined to perform a technical or remote diagnostic review, redirecting the case to a collision center instead. No warning lamps, audio chimes, or system messages occurred prior to the failure; the vehicle is currently available for inspection and raw CSV telemetry logs can be provided to investigators upon request.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TESLA","productModel":"MODEL 3","manufacturer":"Tesla, Inc."}]},{"odiNumber":11729029,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/23/2025","dateComplaintFiled":"04/03/2026","vin":"5YJ3E1EA4SF","components":"STRUCTURE","summary":"On April 23, 2025, at approximately 8:15 PM, I activated Tesla's Smart Summon feature to retrieve my vehicle from a parking spot. While operating autonomously under Smart Summon, the vehicle failed to detect a pole in the parking area and drove into it, causing approximately $11,000 in damage to the vehicle. I was not inside or manually controlling the vehicle at the time. The vehicle's autonomous driving software failed to identify and avoid a stationary obstacle.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TESLA","productModel":"MODEL 3","manufacturer":"Tesla, Inc."}]},{"odiNumber":11728811,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/23/2025","dateComplaintFiled":"04/02/2026","vin":"5YJ3E1ET8SF","components":"ENGINE,FUEL/PROPULSION SYSTEM","summary":"After the High Voltage Battery Contactor recall service, my 2025 Tesla Model 3 Performance suffered a sudden 13% drop in range (from 303mi to 264mi at 100% charge). An official Tesla Battery Health Test confirms the battery health is at 92% in less than a year of ownership. This degradation happened immediately following the recall procedure, indicating a hardware or software defect caused by the service.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TESLA","productModel":"MODEL 3","manufacturer":"Tesla, Inc."}]},{"odiNumber":11728314,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/23/2026","dateComplaintFiled":"03/31/2026","vin":"5YJ3E1EB8SF","components":"FORWARD COLLISION AVOIDANCE","summary":"While driving at highway speeds, using cruise control, the vehicle occasionally brakes for no apparent reason with no vehicles or obstacles in the way. The braking is severe and could potentially cause me to be rear ended.   The dealer inspected the vehicle and could not reproduce the problem.  There has been no previous warning to the braking.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TESLA","productModel":"MODEL 3","manufacturer":"Tesla, Inc."}]},{"odiNumber":11727685,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"03/08/2026","dateComplaintFiled":"03/28/2026","vin":"5YJ3E1EA5SF","components":"FORWARD COLLISION AVOIDANCE,LANE DEPARTURE","summary":"Tesla Full Self-Driving (Supervised) was engaged at the time of the incident. The vehicle was traveling at low speed on a straight roadway when it unexpectedly initiated a sudden steering maneuver out of its lane toward a roadside structure (outdoor restaurant seating area), resulting in a collision.  The driver did not provide steering input prior to or during the maneuver. There were no warning messages or alerts indicating a hazard or need for evasive action before the event.  Vehicle telemetry data reviewed after the incident indicates that the steering system executed a rapid, large-angle deflection without corresponding driver input, consistent with a system-initiated maneuver. The system continued to apply throttle during the event.  The incident created a direct safety risk to the vehicle occupants and nearby pedestrians due to unintended vehicle path deviation toward a fixed structure.  Additional Context: When this car was in the repair shop for repairs, we were told that during the replacement of the dashboard/computer system, the technicians observed a persistent system code that would not clear. Tesla technical support was contacted, and the system was ultimately reinstalled to resolve the issue. While the direct connection between this code and the FSD malfunction is unknown, the persistent code may indicate preexisting software system instability.  The vehicle has been inspected by repair professionals, and supporting data (telemetry and video) is preserved and available for review upon request. Cause of the malfunction is currently UNKNOWN, but evidence indicates a failure in the driver assistance system\u2019s steering control.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TESLA","productModel":"MODEL 3","manufacturer":"Tesla, Inc."}]},{"odiNumber":11724746,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/21/2025","dateComplaintFiled":"03/16/2026","vin":"5YJ3E1EA5SF","components":"SEAT BELTS,STRUCTURE","summary":"I purchased a new 2025 Tesla Model 3. During normal driving conditions, the rear bumper detached without any collision or impact. The bumper became loose while the vehicle was moving, creating a potential safety hazard.  Tesla Service inspected the vehicle but declined warranty coverage and refused to properly repair the issue. The bumper was only temporarily reattached and remains misaligned.  Additionally, shortly after purchasing the vehicle, the seat belt assembly had a failure and had to be repaired by Tesla under warranty. While Tesla addressed that issue, it adds to my concern about the overall quality and reliability of a brand-new vehicle.  Because the vehicle is new and the failure occurred during normal driving, I believe this may indicate a defect. I am requesting assistance in reviewing this situation.  Vehicle: 2025 Tesla Model 3 VIN: [XXX]   INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2025","productMake":"TESLA","productModel":"MODEL 3","manufacturer":"Tesla, Inc."}]},{"odiNumber":11724758,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/04/2026","dateComplaintFiled":"03/16/2026","vin":"5YJ3E1ET8SF","components":"UNKNOWN OR OTHER","summary":"Vibration that they said they diagnosed was not fixed per company policy they said they cannot fix it which would mean my vehicle is still unsafe at highway speeds the issue occurs after 70 mph on march 4th 2026 when rescheduling for the same issue I received this message. From a Tesla rep that they did everything they can","products":[{"type":"Vehicle","productYear":"2025","productMake":"TESLA","productModel":"MODEL 3","manufacturer":"Tesla, Inc."}]},{"odiNumber":11724181,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/13/2026","dateComplaintFiled":"03/13/2026","vin":"5YJ3E1EA4SF","components":"UNKNOWN OR OTHER","summary":"The vehicle presented an error that the audio system was offline, and that the horn, speakers, and internal safety sounds may not work. After driving on the PA turnpike and almost getting in an accident, this error causes the horn to not functioning at all. I was not able to alert the other driver due to this issue, and had to therefore slam on the breaks due to this issue which caused a safety risk to myself and other drivers on the road. This issue has been consistent since the error originally appeared a week ago. The horn does not function, as well as the reverse pedestrian safety sound that alerts pedestrians of the vehicle reversing. In the interior, no safety chimes, audio, turn signal clicks are audible and therefore are not able to be perceived. After putting in a service request and being told I was to be scheduled 2 weeks out and not provided a loaner, I called the dealership whom confirmed this, and stated they are not able to provide a loaner vehicle or move the appointment closer regardless of their being a potential safety issue. There are no other warning lights on in the vehicle, and the alert popped up out of no where, as well it does not mention the horn *does not* work, only warning that the horn may not work.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TESLA","productModel":"MODEL 3","manufacturer":"Tesla, Inc."}]},{"odiNumber":11721994,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/04/2026","dateComplaintFiled":"03/04/2026","vin":"5YJ3E1EA7SF","components":"UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE,LANE DEPARTURE","summary":"Inused tesla to back up from my driveway and it hit my Gate little damage but the car did it . Did not calculate and crash sensor sisnt work car crash the car on fss (automatic pilot)","products":[{"type":"Vehicle","productYear":"2025","productMake":"TESLA","productModel":"MODEL 3","manufacturer":"Tesla, Inc."}]},{"odiNumber":11719945,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/22/2026","dateComplaintFiled":"02/23/2026","vin":"5YJ3E1EA9SF","components":"UNKNOWN OR OTHER,BACK OVER PREVENTION","summary":"I was using the vehicle's Autopark feature to parallel park on a public street in a normal/spacious parking spot. I selected the parking spot on the center screen and started Autopark. During the maneuver, the vehicle reversed into the parked car behind me and caused a dent (low-speed crash).  I was supervising the maneuver and did not press the accelerator or brake before impact. After the incident, I reviewed dashcam footage and vehicle telemetry. The rear vehicle was clearly visible in the rear camera view. Telemetry shows the vehicle had already shifted to Drive before impact, but it continued moving backward for about 1 second and then contacted the parked car behind. Telemetry also shows accelerator pedal position was 0 and brake was not applied during the impact sequence.  This appears to be an automated parking/close-range obstacle stopping failure or delayed stopping response. No warning lamp or prior vehicle fault message was observed before the incident. The issue has not been reproduced since the incident. I have dashcam footage and telemetry logs documenting the event.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TESLA","productModel":"MODEL 3","manufacturer":"Tesla, Inc."}]},{"odiNumber":11714778,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/10/2025","dateComplaintFiled":"02/01/2026","vin":"5yj3e1ea1sf","components":"UNKNOWN OR OTHER","summary":"Horn does not work properly during heavy rain and/or splashing from ordinary puddles. The sound produced by the horn is barely audible for a couple of hours until presumably it dries out. Service center declined to repair the problem as they could not reproduce it with their tests.  Service center acknowledged that it is a known problem but Tesla has not provided a fix.   No warning messages occured during the problem, which occured during two separate rain events,","products":[{"type":"Vehicle","productYear":"2025","productMake":"TESLA","productModel":"MODEL 3","manufacturer":"Tesla, Inc."}]},{"odiNumber":11713524,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/16/2025","dateComplaintFiled":"01/27/2026","vin":"5YJ3E1EA4SF","components":"STRUCTURE,BACK OVER PREVENTION","summary":"Tesla\u2019s Obstruction of Repairs Tesla deleted my original service complaint and annotations regarding these delivery defects. The associated service appointment was cancelled without notice or rescheduling. No repairs were performed despite the issues being raised during the warranty period. This prevented reasonable repair attempts and allowed the defects to persist. Current Nonconformities and Repair History The same or substantially similar defects continue and have worsened: \u2022  Recurring misalignment/alignment issues from delivery, impairing value and potentially safety. \u2022  Safety-related camera system failures: Persistent error codes on the camera(s) [specify if known, e.g., front/rear/ADAS-related], reducing visibility and affecting safe operation (e.g., backup, navigation, Autopilot/FSD if equipped). These are known Tesla issues potentially subject to recall (e.g., rearview camera display loss). \u2022  Power windows failure: Unresolved for at least 2 weeks despite service request; windows do not operate properly, impairing use and safety (e.g., emergency egress). Cumulative out-of-service time and failed repair attempts (including the obstructed initial one) meet or approach presumptions under \u00a7 1793.22(b): multiple attempts for the same nonconformities, with safety impacts. The vehicle remains nonconforming despite reasonable opportunity for Tesla to repair. nonconformities in the above vehicle that qualify it as a \u201clemon\u201d under California Civil Code \u00a7\u00a7 1793.2(d) and 1793.22 (Song-Beverly Consumer Warranty Act). These defects originated at delivery, were reported within the express warranty period, but Tesla failed to repair them\u2014by deleting my original service complaint, annotating delivery issues without resolution, and cancelling the associated appointment\u2014preventing conformity to warranty. The same issues persist and recur post-warranty expiration, substantially impairing the vehicle\u2019s use, value, and safety","products":[{"type":"Vehicle","productYear":"2025","productMake":"TESLA","productModel":"MODEL 3","manufacturer":"Tesla, Inc."}]},{"odiNumber":11711565,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/16/2026","dateComplaintFiled":"01/16/2026","vin":"5YJ3E1EB3SF","components":"UNKNOWN OR OTHER","summary":"On January 16, 2026, I noticed the vehicle's horn was extremely quiet and would not be audible to another driver. This puts the safety of the Tesla driver and other roadway users at risk because another driver or pedestrian would not hear the horn if the Tesla driver needed to get their attention. This problem occurred after receiving approximately 6-8 inches of snow and driving in the snow. It is possible the design of the Tesla allows for snow/rain to block the horn speaker causing it to not function correctly during and after snow/rain conditions. There were no warning lamps, messages, or other symptoms of the problem prior to the failure. I've submitted a service request via the Tesla app. The vehicle is available for inspection upon request.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TESLA","productModel":"MODEL 3","manufacturer":"Tesla, Inc."}]},{"odiNumber":11707862,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/25/2025","dateComplaintFiled":"12/30/2025","vin":"5YJ3E1EA8SF","components":"VISIBILITY","summary":"The contact owns a 2025 Tesla Model 3. The contact stated that while the vehicle was parked, the front windshield fractured independently. In addition, the contact stated that there was no evidence of impact on the front windshield. The contact stated that the failure occurred while the vehicle was parked in an underground parking garage. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure, but no assistance was provided. The failure mileage was approximately 4,050.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TESLA","productModel":"MODEL 3","manufacturer":"Tesla, Inc."}]},{"odiNumber":11707174,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/23/2025","dateComplaintFiled":"12/26/2025","vin":"5YJ3E1EA8SF","components":"STEERING,SUSPENSION,WHEELS","summary":"Lately I keep getting the following concerning message on the dashboard of almost brand new 2025 Tesla 3 car, even after reset the screen :   Steering Assist Reduced  Steering may require Increased Effort  See the attached picture of this message, I took this photo On Dec 25, 2025 at 12:56 pm with parked car. I am pretty concerned with potential safety issue with the important steering-function while driving on highway and other roads. The car has only 804 miles as of Dec 26, 2025. The new car was picked up on May 31, 2025 with 15 miles. I have the FSD on monthly subscription.   I have sent a message to Tesla. It has provided me with a service appointment at its West Bloomfield Township Center in Michigan on Jan 26, 2026 at 10:30 am. At the time of setting the appointment an estimate of about $450 was provided. It is concerning since the new car is under warranty.   I am submitting this concerning safety related issue to NHTSA - to please investigate.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TESLA","productModel":"MODEL 3","manufacturer":"Tesla, Inc."}]},{"odiNumber":11705606,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/16/2025","dateComplaintFiled":"12/17/2025","vin":"5YJ3E1EA9SF","components":"UNKNOWN OR OTHER,LANE DEPARTURE,BACK OVER PREVENTION","summary":"This is a new one but not new for me as this vehicle was the first under my own registration/not rental. Had passenger in car and with music down the passenger heard a very clear odd word which I can only assume was its desire, we declined. This is the umpteenth of many odd and offensive remarks that can cause odd distortion to within the immersive sound system and was what I previously attributed to rental vehicle blue tooths or dysfunctional family raising. Its offensive,  distracting,  and sometime low-level so unhealthy. Im awaiting the response from tesla but it should be documented as ive seen ISAC section on this website,  and ive dealt with it since 2018 , and ended up having to put boxing gloves in my trunk for potentially violent followers trying to pair and talk obscene.  Im not sure what but its been confirmed and im awaiting the reply from manufacturer.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TESLA","productModel":"MODEL 3","manufacturer":"Tesla, Inc."}]},{"odiNumber":11704947,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/14/2025","dateComplaintFiled":"12/14/2025","vin":"5YJ3E1EB6SF","components":"UNKNOWN OR OTHER","summary":"I drove my car today after it snowed a few inches the night before and while I was driving, I tried to press the horn, but there was no noise coming from the horn.  when I went back home I noted that the speaker used for the horn is located near the passenger side wheel well. The speaker was blocked due to snow accumulation. This is dangerous because that means whenever there\u2019s any snow on the road and I try to press the horn in an emergency then I cannot I might get into an accident because of my horn failing.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TESLA","productModel":"MODEL 3","manufacturer":"Tesla, Inc."}]},{"odiNumber":11704827,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/29/2025","dateComplaintFiled":"12/13/2025","vin":"5YJ3E1EA8SF","components":"STEERING,SERVICE BRAKES,LANE DEPARTURE","summary":"The steering was hard to turn, and the fully supervised driving mode didn't work. This has happened twice, and both times the issue went away on its own after a few minutes. I performed a soft reset both times, but it did not resolve the issue. The first time, the steering was very heavy, i.e., hard to turn. The second time was less difficult, but in both cases, FSD (Full Self-Driving) did not function.   General Guideline questions:  1. The steering system malfunctioned. The car is available for inspection. 2. The car was very difficult to drive. I was able to turn the wheel, but I won't let my wife drive it. 3. No. The nearest service center is 90 miles away, and so far, they want me to bring the car to them. I am still working to resolve this, as I believe this issue requires mobile service. 4. No inspections have been done. 5. Yes. An alert message on the main display stated: \"Alerts - Steering & Braking - Steering assist reduced/Steering may require increased effort.\"","products":[{"type":"Vehicle","productYear":"2025","productMake":"TESLA","productModel":"MODEL 3","manufacturer":"Tesla, Inc."}]},{"odiNumber":11703615,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/02/2025","dateComplaintFiled":"12/08/2025","vin":"5YJ3E1EB2SF","components":"UNKNOWN OR OTHER","summary":"Horn on vehicle is too quiet. Poses a safety risk for cars who will not be able to hear it. Volume needs to be increased or put an actual horn on the vehicle.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TESLA","productModel":"MODEL 3","manufacturer":"Tesla, Inc."}]},{"odiNumber":11702420,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/30/2025","dateComplaintFiled":"12/02/2025","vin":"5YJ3E1EA0SF","components":"STEERING,UNKNOWN OR OTHER,VISIBILITY/WIPER","summary":"I am submitting this complaint to report a safety issue with the turn-signal buttons on my steering wheel of the 2024\u20132025 Tesla Model 3 Highland. The turn-signal buttons are located on the steering wheel surface instead of a traditional stalk. When the steering wheel is turned at any angle, the buttons are difficult to locate by feel, often requiring the driver to look down to activate them and take his eyes off the road. Trying to signal during turns, lane changes, or roundabouts is not intuitive, and I have nearly had several collisions. This design presents a potentially dangerous safety hazard and could increase the risk of collisions. Tesla should be required to recall and retrofit these vehicles with turn signal stalks on the steering wheel column.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TESLA","productModel":"MODEL 3","manufacturer":"Tesla, Inc."}]},{"odiNumber":11702267,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/26/2025","dateComplaintFiled":"12/01/2025","vin":"5YJ3E1EB5SF","components":"STEERING","summary":"I drove car for about 15 minutes and pulled into a parking space.  There was no bumping or other incident. I left the vehicle for about 10 minutes and returned.  The screen on my return showed 2 warnings, 1.  Steering assist disabled, and 2. Collision avoidance system currently inoperable.  Dealing with warning number 1: On starting to back out of parking space, i discovered there was no assist for steering, and a high degree of force was needed to turn the steering wheel and guide the car.  This required considerable force. I tried a \"system reboot\" twice to no avail (this is done by holding 2 steering wheel buttons for about 10 seconds). I called Tesla for service and they towed to car to their service center.  I do not know what steps were taken to diagnose or repair the problem.  Warning number 2 disappeared from the screen when I started trying to back up..","products":[{"type":"Vehicle","productYear":"2025","productMake":"TESLA","productModel":"MODEL 3","manufacturer":"Tesla, Inc."}]},{"odiNumber":11702268,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2025","dateComplaintFiled":"12/01/2025","vin":"5YJ3E1EB5SF","components":"UNKNOWN OR OTHER","summary":"Using the navigation system in self driving mode the turn signal indicators start 500 feet from the intended turn, regardless of speed, and not influenced by cross streets or parking lot driveways thay are present before the intended turn.  This takes place regardless of upcoming cross streets or driveways, but based on distance only, giving drivers coming out of these cross streets and driveways an indication that i intend to turn sooner.  This has caused several \"close calls\". Reference: \"The California DMV driver handbook similarly instructs drivers to start signaling about 100 feet before a turn so that other road users have time to see and react to your intention. On freeways, the DMV further recommends signaling for at least five seconds before changing lanes, which is a related but separate guidance from the 100\u2011foot rule for turns.\"  I consider this a serious safety issue.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TESLA","productModel":"MODEL 3","manufacturer":"Tesla, Inc."}]},{"odiNumber":11701933,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/28/2025","dateComplaintFiled":"11/28/2025","vin":"5YJ3E1EA0SF","components":"STEERING","summary":"It threw an error that said \u201cSteering assist reduced\u201d and the power steering no longer functioned. It was very difficult to turn the wheel. The vehicle was stopped when the error popped up, but was driving fine up until that point.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TESLA","productModel":"MODEL 3","manufacturer":"Tesla, Inc."}]},{"odiNumber":11700187,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/17/2025","dateComplaintFiled":"11/18/2025","vin":"5YJ3E1ET1SF","components":"STEERING,SUSPENSION","summary":"I am reporting a safety issue involving my 2025 Tesla Model 3 Performance. My steering wheel began shaking while driving, and the vehicle felt unstable, especially at speed. I brought the vehicle to Tesla Service in Las Vegas. Their inspection found that the outer tie rod nut on the passenger front side was loose, which created steering play and caused the steering wheel shake (documented in Tesla invoice #XXX). A loose tie rod nut is a serious steering safety defect that can result in loss of steering control.  Tesla performed a four-wheel alignment and tightened the components but stated the issue is \u201cmaintenance\u201d and not covered under warranty, despite the vehicle having only 12,890 miles. Tesla also stated the steering rack had \u201cno issues,\u201d but they did not perform any repair on the steering system beyond tightening the loose tie rod nut and charging me for alignment. They also did not explain how a nearly new vehicle could develop a loose steering component.  A loose outer tie rod nut should never occur on a new car unless there is a defect or improper assembly from the factory. This poses a significant safety hazard, especially at highway speeds. Tesla did not treat this as a steering safety defect and only attributed it to alignment. They declined warranty coverage and did not fully address the root cause.  I am filing this complaint because steering components should not loosen on a 2025 model vehicle, and the situation could have resulted in loss of control or an accident. I want NHTSA to be aware in case this issue appears in other vehicles of the same model year.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TESLA","productModel":"MODEL 3","manufacturer":"Tesla, Inc."}]},{"odiNumber":11699445,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/12/2025","dateComplaintFiled":"11/14/2025","vin":"5YJ3E1EA1SF","components":"LANE DEPARTURE","summary":"The Tesla FSD performed in a dangerous way.  It came into a left lane when a speeding truck was in the lane and nearly hit my car.   This occurred on Nov 12 around 5:30 pm near floor and decor at Kolb and Broadway Intersection in Tucson AZ.  I engaged FSD to return home in Oro Valley. First the car did not follow straight path going from the parking store lot to make a right trun and enter Kolb road.  It made right turn and left turn and then right to Kolb road to turn right. It was a busy time in the evening.  When an opening was found it entered Kolb road and then rapidly zig zagged to change lanes to try to enter left turn lane only on Kolb to turn on Broadway.  In the left most lane, it did not detect a fast approaching truck.  The truck honked, and I took control of the car and sped through the intersection to avoid collision.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TESLA","productModel":"MODEL 3","manufacturer":"Tesla, Inc."}]},{"odiNumber":11699131,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/08/2025","dateComplaintFiled":"11/13/2025","vin":"5YJ3E1ETXSF","components":"SERVICE BRAKES","summary":"While driving home from purchasing my new tesla a under dash panel just to the left of the steering column detached an fell on top of the brake pedal. This made it impossible to apply the brakes. Fortunately because of regenerative braking i was able to stop the car and replace the panel. The panel is only held in place with 2 magnets. I find this extremely dangerous and could have easily caused a life ending accident.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TESLA","productModel":"MODEL 3","manufacturer":"Tesla, Inc."}]},{"odiNumber":11698497,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/11/2025","dateComplaintFiled":"11/10/2025","vin":"5YJ3E1EA7SF","components":"STEERING,SUSPENSION,TIRES","summary":"The contact owns a 2025 Tesla Model 3. The contact stated that the vehicle was vibrating while driving at 60 MPH, and the vibration was going to the contact's head. There were no warning lights illuminated. The vehicle was taken to the local Tesla service center, where it was diagnosed with needing the four tires balanced, and the passenger\u2019s side rear tire was replaced. The vehicle was repaired, but the failure recurred. The vehicle was taken to another local Tesla Service Center at 9950 NW 25th St, Doral, FL 33172) on four occasions. The dealer determined that the tires were unbalanced. The vehicle was repaired, but the failure recurred. The vehicle was taken back to the Tesla Service Center, where the suspension torque was adjusted. The tires were rebalanced, but the failure persisted. The vehicle was taken to the Service Center, and it was determined that the failure was related to the front suspension. The vehicle was taken to the same Service Center, where it was diagnosed and determined that the steering column was the cause of the failure. The electric steering column and steering wheel were replaced. The manufacturer was made aware of the failure. The failure mileage was approximately 8,434.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TESLA","productModel":"MODEL 3","manufacturer":"Tesla, Inc."}]},{"odiNumber":11697841,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/27/2025","dateComplaintFiled":"11/06/2025","vin":"5YJ3E1EA7SF","components":"UNKNOWN OR OTHER","summary":"Subject: Urgent Safety Concern \u2013 Tesla on FSD Drove Wrong Way on One-Way Street Message: Hello, I\u2019m reporting a serious safety incident involving my Tesla while Full Self-Driving (FSD) was active. On [XXX] at [XXX], my son was driving our Tesla Model 3 2025 in Smithtown New York. While on FSD, the vehicle incorrectly entered and drove down a one-way street in the wrong direction, creating an extremely dangerous situation. Fortunately, no one was injured, but it could have been fatal. We have video footage recorded by the Tesla Dashcam clearly showing the event. I\u2019ve already backed up the files from the USB drive and can provide them for review. Please investigate this incident immediately and confirm how I can securely share the video footage and retrieve the car\u2019s internal driving logs for that time period. Details: Date/Time of Incident: [XXX] Location: Smithtown New York FSD or Autopilot: FSD  Vehicle VIN: [XXX]  I am very concerned about the safety implications of this malfunction and would like written confirmation that Tesla is investigating and will provide a technical report or response. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2025","productMake":"TESLA","productModel":"MODEL 3","manufacturer":"Tesla, Inc."}]},{"odiNumber":11698029,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/06/2025","dateComplaintFiled":"11/06/2025","vin":"5YJ3E1EA9SF","components":"FORWARD COLLISION AVOIDANCE,LANE DEPARTURE","summary":"I was driving on a straight interstate road between 60-70 mph using Full-Self Driving around 4:15pm and there was no traffic in front, behind, or next to me. Suddenly, the car tried to make a sharp right turn that felt like more than an obstacle avoidant move or lane keeping move. I had to grab the wheel even harder than I was (my hands were fortunately on the wheel) and force it back into the lane. If i did not make this intervention, I would've gone off the road and crashed.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TESLA","productModel":"MODEL 3","manufacturer":"Tesla, Inc."}]},{"odiNumber":11697272,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2025","dateComplaintFiled":"11/03/2025","vin":"5YJ3E1EA7SF","components":"STEERING","summary":"Turn signals buttons occasionally don't work. Brought in for service and was told through a message that this is a firmware issue. Tesla then releases the vehicle back to me without a fix.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TESLA","productModel":"MODEL 3","manufacturer":"Tesla, Inc."}]},{"odiNumber":11696979,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2025","dateComplaintFiled":"11/02/2025","vin":"5YJ3E1EA2SF","components":"VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE","summary":"I love my vehicle and its technology. However after installation of the latest (FSD V14) update, I observed issues I believe pose a risk to the safe operation of the vehicle. I have made dozens of reports for 30+ days to Tesla for these issues.  1. Driving Profiles and Speed The update features multiple driving profiles (e.g., \"Sloth\", \"Chill\", \"Standard\", and Mad Max). Only the \"Sloth\" profile drives at the \u201cspeed limit\u201d (what their outdated map thinks speed limit is). All other profiles drive over the posted speed limit (sometimes significantly).  The ability to manually adjust the speed limit setting has been removed or disabled in these profiles. Once the vehicle is in a profile, the system stays in its own selected speed.  This behavior prevents the driver from easily controlling the maximum speed when using the system, undermining driver-intent.  2. Incorrect or Outdated Speed Limit Data The vehicle frequently displays incorrect speed limits: for example, school zones, reduced speed zones, temporary speed changes, work zones, and even a busy high way I drive everyday that\u2019s been changed for 3 months now, are often not recognized or updated in the system.  On several occasions over the past months, the system continued to use an outdated or incorrect posted speed, despite the road clearly being a lower limit.   Because the system uses the erroneous speed data as the basis for its automated driving decision (and without manual override of speed in FSD), this situation increases risk-especially in areas where lower speed limits are enforced for safety (pedestrian zones, near schools).  3. Safety Risk Description The lack of manual speed adjustment under autonomous mode means the driver has less control over vehicle speed when using FSD, reducing the driver's ability to mitigate risk in a dynamic environment.  I\u2019m asking for Tesla to either make sure they have constant real time speed limit data, or allow again for manual speed adjusts when in FSD.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TESLA","productModel":"MODEL 3","manufacturer":"Tesla, Inc."}]},{"odiNumber":11696376,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/29/2025","dateComplaintFiled":"10/29/2025","vin":"5YJ3E1EB6SF","components":"ELECTRICAL SYSTEM","summary":"The contact owns a 2025 Tesla Model 3. The contact stated that while coming to a stop at a traffic light, the vehicle\u2019s autopilot system became inoperable, and the vehicle unexpectedly accelerated up to approximately 13 MPH without any warning lights illuminated. The contact attempted to regain control of the steering; however, due to the failure, the vehicle collided with another vehicle, resulting in severe damage to the driver\u2019s side rear quarter panel, wheel, and tire. The contact stated that the air bags did not deploy during the incident. No injuries were sustained, and no medical attention was required. A police report was not filed. The contact expressed concern that the vehicle may present a potential safety hazard, as the failure had recurred on multiple occasions when attempting to drive the vehicle. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 12,300.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TESLA","productModel":"MODEL 3","manufacturer":"Tesla, Inc."}]},{"odiNumber":11696483,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/28/2025","dateComplaintFiled":"10/29/2025","vin":"5YJ3E1ET4SF","components":"ELECTRICAL SYSTEM","summary":"Right turn signal works only occasionally. Tesla has no fix since April 2024","products":[{"type":"Vehicle","productYear":"2025","productMake":"TESLA","productModel":"MODEL 3","manufacturer":"Tesla, Inc."}]},{"odiNumber":11695969,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/20/2025","dateComplaintFiled":"10/28/2025","vin":"5YJ3E1ET0SF","components":"STEERING","summary":"On my 2025 Tesla Model 3 Highland, the right-turn signal button on the steering wheel fails to activate approximately 25\u201330% of the time. The issue is random and unpredictable. This has occurred while changing lanes on the freeway and when turning into shopping centers or side streets, leaving drivers behind me unaware of my intent and creating a safety hazard. The problem is worse when lane assist is active, as the vehicle resists the maneuver when the signal doesn\u2019t engage, interpreting it as lane departure. The problem started happening at around 3,000 miles on the odometer and continues intermittently. I have not had Tesla service confirm the issue yet, but other owners have reported that replacement of the steering wheel does not resolve it, suggesting a systemic or software-related defect. No warning lamps or messages appear.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TESLA","productModel":"MODEL 3","manufacturer":"Tesla, Inc."}]},{"odiNumber":11695786,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/24/2025","dateComplaintFiled":"10/27/2025","vin":"5YJ3E1EA2SF","components":"VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE","summary":"After upgrading to FSD (sull self driving supervised) v14, The speed limit function HAS BEEN REMOVED. THERE IS NO WAY TO SET A MAX SPEED FOR CRUISE CONTROL. THE CAR SPEEDS UNSAFELY AT ALL TIMES WHILE IN FSD. THERE IS NO WAY TO CONTROL HOW FAST THE CAR CAN GO. It just \"thinks\" what speed is best. It constantly speeds 7-10 over in every setting above \"SLOTH\". SLOTH setting still DOES NOT have a speed limit setting.  THIS IS VERY DANGEROUS. THERE IS NO EXCUSE FOR NOT HAVING A MAX SPEED SETTING.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TESLA","productModel":"MODEL 3","manufacturer":"Tesla, Inc."}]},{"odiNumber":11695166,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/23/2025","dateComplaintFiled":"10/23/2025","vin":"5YJ3E1ETXSF","components":"VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE","summary":"In the New Tesla update to Full Self Drive they removed the ability to adjust the speed control while using FSD yet state \"Note: You are responsible for the speed and control of your vehicle at all times, whether FSD (Supervised) is enabled or not.\"","products":[{"type":"Vehicle","productYear":"2025","productMake":"TESLA","productModel":"MODEL 3","manufacturer":"Tesla, Inc."}]},{"odiNumber":11693723,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/15/2025","dateComplaintFiled":"10/15/2025","vin":"5YJ3E1ET0SF","components":"FORWARD COLLISION AVOIDANCE","summary":"On [XXX] at approximately [XXX], I was driving northbound on [XXX] in Phoenix, Arizona in my 2025 Tesla Model 3 using Tesla's Full Self Driving (FSD) (Supervised) mode, when the incident occurred.  I was paying close attention while driving in the left-most, non-HOV lane coming up to a bend just before the [XXX]  overpass, when I noticed traffic ahead slowing down and coming to a stop.  I monitored FSD as it went through the act of braking; however, it seemed to wait a little longer than I would have expected before it actually started to brake, and when it did, the FSD system had to brake more aggressively than I've previously experienced.  As it neared the end of the braking event (while the car was still moving), the FSD system disengaged itself without any input from me (neither by manually applying the brake pedal, applying torque to the steering wheel, or pressing the FSD button).  When the FSD system disengaged itself, my vehicle continued forward.  Had I not been paying attention, my vehicle would have collided with the rear end of the vehicle in front of me.  Since I was paying close attention, I immediately slammed on the brakes after noticing that FSD had disengaged itself.  I have dashcam footage of this event from the TeslaCam system; however, it does not include audio or telemetry data.  Even without that, you can see in the video that my car noses down while FSD applies the brakes, then noses up when FSD disengages itself, and then noses down again when I apply the brakes manually. (The dashcam footage exceeds the 20MB limit; however, I can provide it via other means upon request.)  It should be noted that I am an experienced Tesla FSD user, as I used it for over a year in my prior vehicle (2018 Tesla Model 3, which had been upgraded with the HW3 FSD computer), and this is the first time I have ever experienced a near collision event while using FSD or an event in which FSD disengaged on its own. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2025","productMake":"TESLA","productModel":"MODEL 3","manufacturer":"Tesla, Inc."}]},{"odiNumber":11692315,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/07/2025","dateComplaintFiled":"10/09/2025","vin":"5YJ3E1EA5SF","components":"ELECTRICAL SYSTEM,LANE DEPARTURE,FORWARD COLLISION AVOIDANCE","summary":"Vehicle self drove took quick into an off ramp and took flight on cattle guard into a pole. The vehicle never attempted to make a emergency stop and no air bags deployed","products":[{"type":"Vehicle","productYear":"2025","productMake":"TESLA","productModel":"MODEL 3","manufacturer":"Tesla, Inc."}]},{"odiNumber":11692348,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/09/2025","dateComplaintFiled":"10/09/2025","vin":"5YJ3E1EAXSF","components":"FORWARD COLLISION AVOIDANCE","summary":"Tesla Model 3 2025, FSD V13.2.9, red light violation: Video enclosed: [XXX]   It just happened and I have no more information can provide. Apparently FSD didn't warn me that it will run a red light.  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2025","productMake":"TESLA","productModel":"MODEL 3","manufacturer":"Tesla, Inc."}]},{"odiNumber":11691440,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/04/2025","dateComplaintFiled":"10/05/2025","vin":"5YJ3E1EA7SF","components":"UNKNOWN OR OTHER","summary":"On  [XXX], I was driving my new 2025 Tesla Model 3 from my home in The Woodlands, TX, to San Antonio for a weekend trip. At approximately [XXX], while traveling on [XXX] a few miles before Exit [XXX], the vehicle suddenly behaved abnormally. It appeared to take control without my input, causing the entire car to wobble violently. I completely lost control of the vehicle for several seconds.  There were no obstructions, debris, or road conditions that could explain this behavior. I have video recordings from the car\u2019s cameras clearly showing the incident.  After pulling over safely, I contacted Tesla, who guided me through some reboot steps. I decided to cancel my trip due to safety concerns and began returning home. However, at approximately [XXX], near Exit [XXX] on [XXX], the same issue occurred twice more. I immediately pulled over again and arranged for the car to be towed to Tesla Service.  This was a terrifying and potentially fatal malfunction. It appears to involve a serious defect in the traction control, steering, or drive system. I request that NHTSA urgently investigate this issue to ensure the safety of other Tesla owners.  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2025","productMake":"TESLA","productModel":"MODEL 3","manufacturer":"Tesla, Inc."}]},{"odiNumber":11690629,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/20/2025","dateComplaintFiled":"09/30/2025","vin":"5YJ3E1EA3SF","components":"VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE","summary":"On December 31, 2024, I purchased a new Tesla Model 3 Long Range with Full Self-Driving (FSD).  The problem is the car goes faster than it should when Full Self-Driving is activated.  I have attached an example  photo of the Tesla screen taken while the car is being controlled by FSD.  It shows that the speed limit of the road is 35 MPH, and the car is traveling at a steady speed of 51 MPH.  It also shows a \u201cMax Speed\u201d of 64 MPH which means the car may travel that fast on this road if it chooses to.  This is clearly a safety issue which can lead to accidents.   Tesla has made 5 attempts to fix this without success.  On the last attempt (September 24, 2025), they refused to answer my questions such as:  Why does the Max Speed suddenly change to a value much higher than my specification?  They simply stated that the system was operating as designed.  Really?   It\u2019s design to drive 51 MPH in a 35 MPH zone?  Furthermore, they went on to say I should disengage the FSD system or intervene manually if I believe the car is operating in an unsafe manner.  One reason I purchased this car was for FSD.  I would expect them to fix it rather than my having to abandon this feature that I pay for.  I hope you will encourage Tesla to fix this issue before there are any more FSD-related accidents.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TESLA","productModel":"MODEL 3","manufacturer":"Tesla, Inc."}]},{"odiNumber":11690655,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/20/2025","dateComplaintFiled":"09/30/2025","vin":"5YJ3E1EA3SF","components":"VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE","summary":"I want to add an update to my previous report # 11690629.  I think it would be helpful to provide what the Max Speed should be based on my input.  So, I will just resubmit the previous report with some additional information.  On December 31, 2024, I purchased a new Tesla Model 3 Long Range with Full Self-Driving (FSD).  The problem is the car goes faster than it should when Full Self-Driving is activated.  I have attached an example photo of the Tesla screen taken while the car is being controlled by FSD.  It shows the actual speed limit of the road is 35 MPH, and the car is traveling at a steady speed of 51 MPH.  It also shows a \u201cMax Speed\u201d of 64 MPH which means the car may travel that fast on this road if it chooses to.  Since I use an Offset of 10%, the Max Speed in this 35 zone should be 39 MPH.  However, the car increased it to 64 MPH, and I certainly did not use the right scroll wheel to increase it.  This is clearly a safety issue which can lead to accidents.    Tesla has made 5 attempts to fix this without success.  On the last attempt (September 24, 2025), they refused to answer my questions such as:  Why does the Max Speed suddenly change to a value much higher than my specification?  They simply stated that the system was operating as designed.  Really?   It\u2019s design to drive 51 MPH in a 35 MPH zone?  Furthermore, they went on to say I should disengage the FSD system or intervene manually if I believe the car is operating in an unsafe manner.  One reason I purchased this car was for FSD.  I would expect them to fix it rather than my having to abandon this feature that I pay for.  I hope you will encourage Tesla to fix this issue before there are any more FSD-related accidents.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TESLA","productModel":"MODEL 3","manufacturer":"Tesla, Inc."}]},{"odiNumber":11690145,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/26/2025","dateComplaintFiled":"09/28/2025","vin":"5YJ3E1ETXSF","components":"STEERING,SUSPENSION","summary":"The vehicle has loud creaking and groaning noises when turning the wheel at low speed or at a standstill, I\u2019ve taken it to a Tesla service center where they claimed that this is just a characteristic of the vehicle yet I myself and a mechanic and understand that the fundamentals of suspension are the same regardless of what type of vehicle it may be and know that this is actually a known issue with Teslas especially with Model 3s.   My vehicle is at 10,683 miles and still within the warranty, on Friday, September 26 at 8 AM. I dropped off my vehicle for repairs later that day at around 1645 or as known as 4:45 PM. I was messaged saying that my vehicle is ready for pick up as I read the service notes, I saw that they did not do any repair on my suspension.    This is concerning to me because this is a safety issue and I highly believe that the vehicle needs to be repaired. The service center is located in Santa Clarita, California.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TESLA","productModel":"MODEL 3","manufacturer":"Tesla, Inc."}]},{"odiNumber":11690077,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/23/2025","dateComplaintFiled":"09/27/2025","vin":"5YJ3E1EA8SF","components":"POWER TRAIN","summary":"Description of Issue: The car displayed error code DI_a137 and unable to drive/pull over safely. The vehicle became undrivable and had to be towed to the Tesla service center. The service center diagnosed a rear drive inverter failure and replaced the entire inverter assembly. Safety Concern: It is alarming for a critical drivetrain component to fail completely within the first year of ownership and at such low mileage. A sudden loss of power while driving poses a serious safety risk to the driver and passengers.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TESLA","productModel":"MODEL 3","manufacturer":"Tesla, Inc."}]},{"odiNumber":11690013,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/16/2025","dateComplaintFiled":"09/26/2025","vin":"5YJ3E1EA4SF","components":"ELECTRICAL SYSTEM,SERVICE BRAKES","summary":"The reason that I'm currently writing you this letter is to report an incident that happened on Sep. 16th, 2025. This is the date that I was very excited because I got my first EV - Tesla Model 3 new car. Me and my wife went over to the delivery plant in Fefe, Washington. The address is 3701 20th St. E., Fife, WA 98424. We took the car and I myself drove it back home around\u00a02:45ish (-3 :00 pm the latest). It was just two blocks away from the plant outbound\u00a0to\u00a0the eastward trying\u00a0to get\u00a0to the entry of the highway. I stopped my car on my brake, and suddenly\u00a0my car went forward by itself. This unintended acceleration caused me to hit the car in front of me. We had to stop in the next parking lot on my left side as soon as we passed the traffic\u00a0light. This intersection happened right at the intersection of 54th Ave. E (Northbound) and Pacific Highway E. I hit the car in front\u00a0of me. My front bumper got some damage. The car is still drivable and I have put the photos and maps for your understanding.\u00a0","products":[{"type":"Vehicle","productYear":"2025","productMake":"TESLA","productModel":"MODEL 3","manufacturer":"Tesla, Inc."}]},{"odiNumber":11688310,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/19/2025","dateComplaintFiled":"09/19/2025","vin":"5YJ3E1EB0SF","components":"STRUCTURE,ELECTRICAL SYSTEM","summary":"The contact owns a 2025 Tesla Model 3. The contact stated that after inspecting the vehicle, the contact became aware that the turn signal buttons on the steering wheel used to activate the turn signals were designed with a flaw that might cause an accident if depressed intentionally. The contact was a retired Service Technician for over 40 years. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the issue. The contact had not experienced a failure.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TESLA","productModel":"MODEL 3","manufacturer":"Tesla, Inc."}]},{"odiNumber":11686758,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"09/07/2025","dateComplaintFiled":"09/11/2025","vin":"5YJ3E1EA9SF","components":"VEHICLE SPEED CONTROL,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"On September 7, 2025 at 7:53 PM, my 2025 Tesla Model 3 operating with Full Self-Driving (FSD) engaged performed an aggressive, uncommanded turn while under computer control. The maneuver occurred so abruptly that I could not safely override steering before impact, and a crash resulted. The Tesla app Trip View for Trip 3 (7:34\u20137:53 PM) shows \u201cVehicle on FSD\u201d for 18 min 54 sec and records an \u201cAggressive Turning\u201d event at 7:53 PM (2.0 sec) immediately before the trip ended (screenshot attached). This reflects a steering/driver-assist control defect in FSD\u2019s turning behavior and a failure of collision-mitigation to prevent the crash. I sustained bodily injuries and the vehicle incurred significant damage. I request that this incident be treated as a safety-critical malfunction warranting investigation and corrective action.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TESLA","productModel":"MODEL 3","manufacturer":"Tesla, Inc."}]},{"odiNumber":11685290,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/15/2025","dateComplaintFiled":"09/05/2025","vin":"5YJ3E1EA9SF","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"The Horn does not work in the rain. I reported this. they sent a technician to replace it. the issue is not resolved. this is extremely dangerous.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TESLA","productModel":"MODEL 3","manufacturer":"Tesla, Inc."}]},{"odiNumber":11684553,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/31/2025","dateComplaintFiled":"09/02/2025","vin":"5YJ3E1EA6SF","components":"STEERING,ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE","summary":"The car was parked in a campground for a night and several systems issues came up, including traction control disabled, steer assistant disabled, staibility control disabled, and the car was keeping accelerating even though I did not step on the accelerate pedal. The acceleration was out of control. This was happening in a remote area when we drove half way out of the campground to a city. We called the Tesla roadside help and they just told us they could not help because it was too late to find a toll provider and we were left in the middle of nowhere and no help. We searched Google and found a few very similar issues on Tesla cars that had been reported. We don't know what happened but those issues just disappeared themselves in the next morning and we have not get the chance to send it a service center for further investigation. We are certain that this is very serious safety issue and the car was basically out of control.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TESLA","productModel":"MODEL 3","manufacturer":"Tesla, Inc."}]},{"odiNumber":11683804,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/28/2025","dateComplaintFiled":"08/28/2025","vin":"5YJ3E1EBXSF","components":"ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE","summary":"On [XXX], at just 9,526 miles, my brand-new 2025 Tesla Model 3 (VIN: [XXX] ) suffered a front motor/inverter failure. The vehicle displayed the warning \u201cFront Motor Disabled.\u201d Tesla Vallejo Service confirmed this and replaced the front drive inverter (3DU). A catastrophic drivetrain failure at under 10,000 miles is unacceptable and raises serious concerns about reliability and safety.  It still doesn't not accelerate as before.  In addition, since delivery on [XXX], this vehicle has had persistent rattling and vibration issues in the cabin. I have returned to Tesla Vallejo multiple times (April, June, July, and August 2025). Each time, the service manager, Steve McNerney, dismissed or minimized my concerns, blaming \u201cseatbelt rattling\u201d or claiming the issue could not be replicated. After July, I even sent three separate videos clearly documenting the noise, yet the most recent service invoice still instructed me to \u201cprovide a video,\u201d showing Tesla ignored or failed to record my evidence.  This ongoing defect has been reproduced and confirmed at Tesla service but remains unresolved. Tesla\u2019s dismissive handling and failure to fix the defects create both safety risks and loss of confidence in the vehicle. A front motor failure while driving could result in loss of power, reduced acceleration, or unsafe driving conditions.  Tesla has failed to provide a reliable or safe resolution despite repeated repair attempts and clear evidence.  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2025","productMake":"TESLA","productModel":"MODEL 3","manufacturer":"Tesla, Inc."}]},{"odiNumber":11682354,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/20/2025","dateComplaintFiled":"08/22/2025","vin":"5YJ3E1EA1SF","components":"STEERING,SERVICE BRAKES","summary":"On 08/20, while driving to work, I experienced a serious safety failure with my vehicle. The brake pedal became completely firm and unresponsive, making it impossible to press. At the same time, the steering wheel became very difficult to turn, severely limiting control of the car.  Multiple warning messages appeared, including:  \u2022Regenerative Braking Disabled \u2022ABS Fault \u2022Traction Control Fault \u2022Limited Power I was able to carefully maneuver the vehicle into a nearby parking lot and safely exit. After restarting the vehicle, the warning lights disappeared, and the car resumed normal operation.  I immediately brought the vehicle to the Tesla Service Center the same day (08/20). As of now, there has been no resolution provided.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TESLA","productModel":"MODEL 3","manufacturer":"Tesla, Inc."}]},{"odiNumber":11681858,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/18/2025","dateComplaintFiled":"08/20/2025","vin":"5YJ3E1EA5SF","components":"STRUCTURE","summary":"While driving at highway speed, the air conditioning system suddenly failed without warning. The system began blowing hot air and making a loud squealing noise. Shortly after, the vehicle abruptly went into limp mode and lost normal driving power, creating an unsafe situation on a major highway.  The vehicle was towed by Tesla Roadside Assistance. Both roadside associates inspected the vehicle at the scene and confirmed there was no body damage. The vehicle was then transported to a Tesla service center, where Tesla later claimed there was body damage and denied warranty coverage. This contradicts the inspection at the time of failure and my own video evidence.  The problem has not been repaired. The vehicle remains at the service center and is available for inspection. The failure put my safety at risk by causing sudden loss of drivability in highway traffic. No warning lamps or error messages appeared before the failure. The only symptoms were sudden AC failure followed minutes later by limp mode.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TESLA","productModel":"MODEL 3","manufacturer":"Tesla, Inc."}]},{"odiNumber":11681518,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"08/18/2025","dateComplaintFiled":"08/19/2025","vin":"5YJ3E1EA8SF","components":"STEERING,VEHICLE SPEED CONTROL","summary":"The contact owns a 2023 Tesla Model 3. The contact stated that while in reverse (R) and backing up at approximately 5 MPH down a slight incline, the vehicle accelerated inadvertently. The contact stated that she turned the steering wheel to the right to get on the road. The contact had taken her foot off the accelerator pedal when the vehicle gained momentum and drove backwards about  50 feet and crashed into a tree with the rear end. The contact stated that the passenger side rear bumper and an aftermarket trailer hitch were dented, crumpled, and bent. The contact stated that the rear windshield was cracked on the driver's side. The contact stated that the regenerative braking feature never engaged. The contact also stated the steering had locked, and she was unable to turn the steering wheel. The contact stated that there were no warning lights. The tree had stopped the vehicle, and the contact stated that she was unable to restart the vehicle. The contact stated her left eye had a bruise, and there were no other injuries. The police were called, but advised that since there were no serious injuries or other vehicles involved, there was no need to send an officer to the scene. The manufacturer was notified of the failure. The contact had the vehicle towed to a dealer. The vehicle was not diagnosed and was not repaired. The failure mileage was 9,840.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TESLA","productModel":"MODEL 3","manufacturer":"Tesla, Inc."}]},{"odiNumber":11681259,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/17/2025","dateComplaintFiled":"08/18/2025","vin":"5YJ3E1EA0SF","components":"EXTERIOR LIGHTING","summary":"The design of the turn signals has several severe driver distracting safety issues. This is ultimately a design issue due to the choice of buttons on the steering wheel instead of a turn signal stalk.  The buttons do not always activate the turn signals. Deactivation of the turn signals is counter intuitive, pressing the opposite direction does not deactivate them, instead activating the direction pressed. The significant departure from a standard stalk is dangerous. This is opposed to the other digital modifications tesla has made, as they are not in, or do not need to be in active use during driving activity, but the turn signals are a different matter.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TESLA","productModel":"MODEL 3","manufacturer":"Tesla, Inc."}]},{"odiNumber":11681387,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":2,"numberOfDeaths":0,"dateOfIncident":"06/07/2025","dateComplaintFiled":"08/18/2025","vin":"5YJ3E1EB6SF","components":"AIR BAGS,SEAT BELTS,STRUCTURE","summary":"On June 7, 2025, I was a passenger in a 2025 Tesla 3. Driver of Tesla made an unsafe lane change coming off an Interstate and my side was struck almost T-bone style by an oncoming vehicle going between 45-55mph. Our seatbelts did not lock us in place causing the driver to hit his head on steering wheel and then on driver side window causing lacerations and possible concussion. My side tool the impact and no side curtain airbags deployed and neither did the dash airbags. I am concerned that the location and speed with which we were hit could have been much worse up to and including death as the airbags did not deploy nor seatbelts firmly lock us in place. The car was deemed a total loss and all 4 panels on passengers side were impacted in the collision. I have pictures, Tesla video, police report I can provide. I want this looked into for defect of the Tesla sensors. All public data indicates that at a minimum the side curtain airbags should have deployed as there isnt much of a wrinkle zone and the speed of impact should have deployed them. I was unable to get out passenger side door and had to crawl across driver seat to get to EMS assistance. I was then transported along w Tesla driver to local hospital.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TESLA","productModel":"MODEL 3","manufacturer":"Tesla, Inc."}]},{"odiNumber":11680657,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/24/2025","dateComplaintFiled":"08/14/2025","vin":"5YJ3E1EB8SF","components":"STEERING","summary":"The contact owns a 2025 Tesla Model 3. The contact stated that while driving at various speeds, the turn signal switch failed to function as intended. The turn signal switch located on the steering wheel was stuck while attempting to indicate a left turn. No warning lights were illuminated. The vehicle was taken to the dealer, where it was diagnosed that the steering column control module had failed. The steering wheel and steering control module were replaced. The contact stated that the failure persisted. The vehicle was taken to the dealer, who refused to repair the vehicle and stated that the vehicle was already been repaired. The manufacturer was informed of the failure. The failure mileage was unknown.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TESLA","productModel":"MODEL 3","manufacturer":"Tesla, Inc."}]},{"odiNumber":11679887,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/10/2025","dateComplaintFiled":"08/11/2025","vin":"5YJ3E1EA3SF","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"I am NOT the owner of this Tesla. I am the owner of the car behind it that hit the Tesla because the Tesla went into Emergency Automatic Braking and the sudden additional deceleration happened too quickly to react to it and contact occurred while I was still doing about 5-ish MPH.   The Tesla driver obviously wasn't braking effectively, and the car took over for him to avoid hitting the car in front of him. But there is no consideration for the car behind. I do not know how far back the Tesla stopped from the car in front of it, but all I needed was 2-3 feet. (When I get into these 60 to 0 deceleration, when I know \"I'm good\" I ease up on the braking to give the guy behind me as much space as possible for HIM to get stopped so I don't get hit.)  Tesla's Emergency Automatic Braking caused this accident.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TESLA","productModel":"MODEL 3","manufacturer":"Tesla, Inc."}]},{"odiNumber":11678328,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/03/2025","dateComplaintFiled":"08/04/2025","vin":"5YJ3E1EA5SF","components":"VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE","summary":"Had ACC set on 80 MPH on the hiway yesterday.  A vehicle was passing me and the Tesla suddenly applied heavy brake pressure to the point of tires screeching.  Speed dropped very quickly to about 50 MPH.  I had not touched the brake pedal.  Brakes released and speed resumed to 80 MPH.  VERY SCARY and high risk of rear end collision.  Lucky nobody was behind me.  Don\u2019t want to experience that again.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TESLA","productModel":"MODEL 3","manufacturer":"Tesla, Inc."}]},{"odiNumber":11678356,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/04/2025","dateComplaintFiled":"08/04/2025","vin":"5YJ3E1EB8SF","components":"STEERING,EXTERIOR LIGHTING","summary":"Subject: Safety Hazard \u2013 Turn Signal Button Placement on Tesla Model 3/Y (Newer Models)  Hi there, I am reaching because the newer Tesla models have eliminated the turn signal stalks and instead incorporated the turn signal controls as buttons directly on the steering wheel. This became a critical safety hazard multiple times when taking a turn and had to give the turn indication. The issue happened because the turn signal buttons are not fixed and they rotate along with the rotation of the steering wheel.  It makes us look for the turn signal buttons every time the steering wheel is turned and becomes a safety hazard when in motion. Also, it is very challenging when we have to make a right/left turn while on the ramp to take an exit because the buttons are not fixes unlike the turn signal stalks. There were times when we were unable to give the turn signals. It is not only dangerous for the Tesla drivers but also for the other drivers on the road to effectively communicate.  Please, I request you to re-assess this configuration.  Thank you!","products":[{"type":"Vehicle","productYear":"2025","productMake":"TESLA","productModel":"MODEL 3","manufacturer":"Tesla, Inc."}]},{"odiNumber":11677958,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/31/2025","dateComplaintFiled":"08/02/2025","vin":"5YJ3E1EA1SF","components":"VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE","summary":"Automatic Emergency Braking, for no reason, occurred twice while on autopilot.  Driving on a remote interstate, during the day, no one and nothing in front of me (and I had a passenger that can confirm), and suddenly the car rapidly braked extremely hard.  If I hadn't slammed the accelerator immediately I would have been rear ended the first time. The second time, no one was near me.  I am attempting to report this to Tesla, although that is somewhat difficult as I am just getting bounced around their automated systems.  My passenger and I, and the car behind us were put at serious risk of collision at ~ 85 mph, due to the completely unexpected and extremely rapid braking.  This was under simple autopilot, no FSD or other driving assist.  Nothing has been inspected yet, or reproduced past these 2 incidents.  No warnings or symptoms occurred before or after this issue.  Slightly terrified to use autopilot now, as if a semi-truck had been behind me, we would have been flattened.  It is also difficult to turn off this so-called \"assist\" with emergency braking, it auto-reverts to on every start up, which is also dangerous.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TESLA","productModel":"MODEL 3","manufacturer":"Tesla, Inc."}]},{"odiNumber":11673629,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/14/2025","dateComplaintFiled":"07/15/2025","vin":"5YJ3E1EA1SF","components":"UNKNOWN OR OTHER","summary":"The problem is with the horn. Tesla instead of a regular horn has a SPEAKER under the car. So whenever it rains, the speaker gets wet and the horn gets muffled and barely audible, it\u2019s a major concern. Not sure how anyone hasn\u2019t done anything about it yet.  Another thing is: the 2024 and 2025 tesla model 3 have blinkers on the steering wheel, the blinkers operate via capacitive buttons, which stop working for a few seconds if you accidentally rested your fingers on them, making you unable to use blinkers in a situation that quickly requires it.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TESLA","productModel":"MODEL 3","manufacturer":"Tesla, Inc."}]},{"odiNumber":11671587,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/06/2025","dateComplaintFiled":"07/07/2025","vin":"5YJ3E1EB6SF","components":"UNKNOWN OR OTHER","summary":"The horn does not work properly when it gets wet. It will either not make noise at all, or it is extremely muffled.  This is a major safety risk. Also, horn is required to work for Massachusetts state inspections. If I bring the car to be inspected on a rainy day, or after a car wash, it will fail because it does not work.  I brought the vehicle to the dealer twice. The first time 5/28/25, the technician was able to replicate the issue and replaced the horn and claimed everything was working properly. The next time it rained, I tried to use it and it would not make any noise once again. I brought it to the dealer a second time 7/7/25, and they claim they could not replicate it. They went ahead anyways and replaced it. Also they claim \u201cthis is normal, expected behavior due to the location of the horn and eventually it will drain out\u201d. This is an unacceptable answer. The horn should work all the time.   There has been no warning lamps, messages or other symptoms prior to the failure. First symptoms were approximately 5/6/25","products":[{"type":"Vehicle","productYear":"2025","productMake":"TESLA","productModel":"MODEL 3","manufacturer":"Tesla, Inc."}]},{"odiNumber":11671495,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/02/2025","dateComplaintFiled":"07/06/2025","vin":"5YJ3E1EA4SF","components":"UNKNOWN OR OTHER,VISIBILITY/WIPER","summary":"While parked at home, my Tesla Model 3 developed a spontaneous windshield crack with no known cause. The car had not been driven recently, and there was no visible chip, impact, or external force involved. I believe this is a stress or pressure crack, which compromises visibility and may reflect a structural flaw in the glass or how it was mounted.  I submitted a warranty claim through Tesla\u2019s app and preserved the vehicle in its exact state for inspection (no washing, no driving, no impact). Tesla denied the claim without conducting a physical inspection or providing any supporting evidence.  This kind of uninspected warranty denial is unacceptable, especially for a crack that can impair driver visibility.  I have found similar reports from other Tesla owners online, indicating a potential pattern. If this issue is systemic, it could pose a broader safety risk related to poor windshield durability or design tolerances. I am asking the NHTSA to investigate this issue and Tesla\u2019s handling of it.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TESLA","productModel":"MODEL 3","manufacturer":"Tesla, Inc."}]},{"odiNumber":11670119,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/26/2025","dateComplaintFiled":"06/29/2025","vin":"5YJ3E1EA8SF","components":"UNKNOWN OR OTHER","summary":"Horn sound is extremely low after driving through hard rain, since there is no real horn in the car, I suspect the speaker that mimics a horn sound becomes muffled. This is a huge risk, it can cause me to crash in the future if no one can hear my horn.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TESLA","productModel":"MODEL 3","manufacturer":"Tesla, Inc."}]},{"odiNumber":11669732,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/20/2025","dateComplaintFiled":"06/27/2025","vin":"5YJ3E1EA7SF","components":"POWER TRAIN,UNKNOWN OR OTHER,BACK OVER PREVENTION","summary":"On June 19, 2025, while parking my brand new 2025 Tesla Model 3 in a residential lot, the vehicle unexpectedly accelerated forward over a curb, crashed through a iron fence, and struck an outdoor A/C unit and patio furniture on the back of a neighbor\u2019s unit. The car became stuck and had to be towed.  On June 19, 2025, while parking my newly delivered Tesla Model 3, the vehicle suddenly and unexpectedly lurched forward, resulting in a crash. I was parking slowly and cautiously with my foot on the brake at all times. According to a neighbor who witnessed the incident, I was moving at a very slow speed when the vehicle suddenly surged forward without warning.  I did not intend to accelerate, and I firmly believe this may have been the result of a system malfunction\u2014possibly involving the vehicle\u2019s sensors, software, or misinterpretation of pedal input.  Tesla Service reviewed the driving log and stated that it showed I \u201cstepped on the accelerator.\u201d I respectfully dispute this conclusion, as the vehicle\u2019s behavior was completely inconsistent with my actions. I am a careful, experienced driver with no prior accidents in over 30 years of driving.  This incident raises serious concerns about Sudden Unintended Acceleration (SUA), a known issue that has been reported by other Tesla drivers in past years. If the vehicle misinterprets driver input or experiences a sensor/software glitch, this can lead to property damage or bodily injury, especially in tight parking situations or near pedestrians.  I am submitting this complaint to ensure this matter is documented and investigated appropriately. Safety should not rely on logs alone \u2014 real-world behavior, driver feedback, and potential software/hardware flaws must be examined carefully.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TESLA","productModel":"MODEL 3","manufacturer":"Tesla, Inc."}]},{"odiNumber":11669559,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/24/2025","dateComplaintFiled":"06/26/2025","vin":"5YJ3E1EB8SF","components":"UNKNOWN OR OTHER","summary":"FSD lane\u2011selection defect: vehicle moves into far\u2011left lane and remains there, forcing right\u2011side passing.  Vehicle: 2025 Tesla Model 3, FSD v13.2.9 (current production build)  Behaviour (100\u202f% reproducible):  \u2022 On every non\u2011interstate roadway with two lanes in each direction, the car    self\u2011selects the far\u2011left lane and stays there at or just below the posted    speed limit even when the right lane is completely clear.   \u2022 If I disengage FSD, manually steer into the right lane, and    immediately re\u2011engage FSD, the system moves back into the far\u2011left    lane within seconds. This occurs on every attempt.   \u2022 The freeway/interstate stack exits the left lane correctly, proving the    capability exists and the defect is limited to surface\u2011street logic.  Legal conflict:  \u2022 Violates Massachusetts General Laws, ch.\u202f89\u202f\u00a7\u202f4B, which requires drivers    to keep to the right\u2011hand lane except when overtaking.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TESLA","productModel":"MODEL 3","manufacturer":"Tesla, Inc."}]},{"odiNumber":11669087,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/22/2025","dateComplaintFiled":"06/25/2025","vin":"5YJ3E1EA9SF","components":"STEERING,FORWARD COLLISION AVOIDANCE","summary":"2025 Tesla Model 3 the follow distance is too close to front vehicle (only 1 to 2 car lengths) while in full self driving mode and there is no way to adjust it like in cruise control mode. Also, while in auto cruise control or full self driving the forward collision warning has too many false alarms from overhead tree branches to nothing in front of car for more than 500 feet. Finally, the car takes turns too late and at unsafe speeds when autosteer and cruise control are both activated. This also happens during Full Self driving.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TESLA","productModel":"MODEL 3","manufacturer":"Tesla, Inc."}]},{"odiNumber":11668060,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/13/2025","dateComplaintFiled":"06/20/2025","vin":"5YJ3E1EA8SF","components":"STEERING,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"Automatic emergency braking and steering is unavailable along with a few other features. Service center and car manufacturer not doing anything about it.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TESLA","productModel":"MODEL 3","manufacturer":"Tesla, Inc."}]},{"odiNumber":11667591,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/07/2025","dateComplaintFiled":"06/17/2025","vin":"5YJ3E1EAXSF","components":"VEHICLE SPEED CONTROL,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"I have had this happen twice, once on city streets going to work the car was not in auto pilot and it went from 40mph to 0mph instantly. If there was a car behind me I would have gotten slammed into. The second time, my mother was in the passenger seat and I was on the freeway going about 75 to 80mph and it was on auto steer and the car went from the speed I was going to almost 0 and I instantly took control of the vehicle. We both could have been killed because of the last incident and I thought the cameras saw something on the road but there was nothing there. No cars were near me when both events occurred.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TESLA","productModel":"MODEL 3","manufacturer":"Tesla, Inc."}]},{"odiNumber":11667418,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/17/2025","dateComplaintFiled":"06/17/2025","vin":"5YJ3E1EB3SF","components":"VEHICLE SPEED CONTROL","summary":"I went to drop my son to a summer program to a park. After dropping him, as soon as I started, car just accelerated very fast and went on the sides. I was able to turn the steering back into road but it kept speeding and went on the other sides. In the process, cars tires got impacted. Within 5-10 secs, car got from one side walks to the other side walk and then car stopped somehow.   Fortunately, it did not impact any other cars parked or other cars on the road. But the whole thing was very scary.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TESLA","productModel":"MODEL 3","manufacturer":"Tesla, Inc."}]},{"odiNumber":11665191,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/05/2025","dateComplaintFiled":"06/05/2025","vin":"5YJ3E1EA6SF","components":"FORWARD COLLISION AVOIDANCE,LANE DEPARTURE","summary":"My vehicle is equipped with Supervised FSD and has had couple of issued on the intersection of [XXX]  and [XXX]  in Portsmouth, Virginia. It seems every time I stop at the light, the system recognizes the red light and stops, but shortly after it wants to keep advancing forward although the light is still red and has not changed. The vehicle has also  had a problem staying on lane at light on the intersection of [XXX]  and [XXX]  in Suffolk as it is getting ready to turn left prior to entering the entrance road to [XXX] . The image in the screen is correct and the lines are in place, but the vehicle has trouble staying with in the line and needed to be corrected.  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2025","productMake":"TESLA","productModel":"MODEL 3","manufacturer":"Tesla, Inc."}]},{"odiNumber":11664926,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/03/2025","dateComplaintFiled":"06/04/2025","vin":"5YJ3E1EB3SF","components":"FORWARD COLLISION AVOIDANCE","summary":"Phantom braking from freeway speed to almost a stop, with no other vehicles presenting issues nearby.   Three occurrences so far.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TESLA","productModel":"MODEL 3","manufacturer":"Tesla, Inc."}]},{"odiNumber":11664631,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/21/2025","dateComplaintFiled":"06/03/2025","vin":"5YJ3E1EA7SF","components":"LANE DEPARTURE","summary":"FSD Malfunction, inspection available. Yellow double lines were not recognized around a turn, causing the car to steer towards oncoming traffic. UNKNOWN. Vehicle was declared fully functional by Tesla Dealership. No warnings, vehicle had many symptoms prior to the last event in which I decided to service the vehicle. First critical malfunction May 21, 2025.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TESLA","productModel":"MODEL 3","manufacturer":"Tesla, Inc."}]},{"odiNumber":11661756,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/18/2025","dateComplaintFiled":"05/19/2025","vin":"5YJ3E1EA8SF","components":"STEERING,LANE DEPARTURE","summary":"While making a wide right turn at an intersection I heard three warning beeps before the steering wheel locked. I was unable to correct the steering. When I realized it wasn\u2019t allowing the steering to correct, I began to brake, causing me to drive over a curb, ultimately stopped by a fence and cactus in someone\u2019s yard.  This is a huge safety concern, as children could\u2019ve been playing in the yard, or farther up the road where a curve has a 30 foot embankment I could have rolled into. I have scheduled a service appointment with Tesla to have it looked at. I have had this issue occur multiple times before and am sure it can be reproduced.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TESLA","productModel":"MODEL 3","manufacturer":"Tesla, Inc."}]},{"odiNumber":11660765,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/13/2025","dateComplaintFiled":"05/13/2025","vin":"5YJ3E1EA5SF","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"I was using full self driving (FSD) and there was no one directly in front of me and thankfully no one behind me when it engaged its emergency brakes and came to an abrupt stop for no reason.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TESLA","productModel":"MODEL 3","manufacturer":"Tesla, Inc."}]},{"odiNumber":11660472,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/11/2025","dateComplaintFiled":"05/12/2025","vin":"5YJ3E1EA5SF","components":"UNKNOWN OR OTHER,LANE DEPARTURE","summary":"Tesla FSD Incident \u2013 Exton, PA ([XXX])  Just sharing a scary experience I had with Tesla FSD Beta yesterday \u2014 hoping it reaches the right eyes and helps others stay alert.  I was driving on a main road in Exton, PA, using FSD with the \u201cAvoid Highways\u201d option turned on for the first time. This is a route I know well and usually follow using Google Maps.  At one point, FSD turned on the left indicator, and I thought it was taking a regular exit \u2014 the road it chose looked like a narrow side street, so I didn\u2019t question it.  But within 5 seconds, I realized it had actually taken me into the oncoming traffic lane. It was shocking and totally unexpected.  I immediately took over, stopped the car, and when the road was clear, safely steered back into the correct lane. This happened around 3 PM on a bright, sunny day, with normal traffic.  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2025","productMake":"TESLA","productModel":"MODEL 3","manufacturer":"Tesla, Inc."}]},{"odiNumber":11657021,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/27/2025","dateComplaintFiled":"04/27/2025","vin":"5YJ3E1EA5SF","components":"FORWARD COLLISION AVOIDANCE,LANE DEPARTURE","summary":"I have a safety concern regarding Tesla's Full Self Driving (FSD) Supervised system. V13.2.8 being the latest customer version. Since the update to FSD V13 in December, I have consistently used it on a daily basis. While it performs great on City streets, it consistently caused a serious safety risk on the freeway:  It habitually tailgates cars at high speeds of 70-80 mph on the freeway. It does this even when there is no traffic and the other lanes are wide open. I have experienced this on both a Model 3 (2025) and a Model Y (2024).   I am writing this complaint here hoping you will pay attention to it, as despite my best efforts, Tesla has ignored my feedback. I even opened a service ticket about it at one point, and the service tech couldn't care less.   Not maintaining proper distance to the cars in front on the freeway puts the passengers at high risk for a rear end collision. If Tesla is to launch an unsupervised version of their FSD system, this problem MUST be addressed first!","products":[{"type":"Vehicle","productYear":"2025","productMake":"TESLA","productModel":"MODEL 3","manufacturer":"Tesla, Inc."}]},{"odiNumber":11656911,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/25/2025","dateComplaintFiled":"04/26/2025","vin":"5YJ3E1EB1SF","components":"EXTERIOR LIGHTING","summary":"Turn signal will not turn on when button on steering wheel is depressed.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TESLA","productModel":"MODEL 3","manufacturer":"Tesla, Inc."}]},{"odiNumber":11656336,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/23/2025","dateComplaintFiled":"04/23/2025","vin":"5YJ3E1EA8SF","components":"UNKNOWN OR OTHER","summary":"My car has turn indicator buttons on the steering wheel rather than a turn stalk. I've found that these jam from time to time. What I mean is sometimes when I push the button, it is already 'jammed in' and nothing happens. I have to kind of randomly push around the button a few times, or push the opposite turn signal direction to unjam it.  This causes a few problems:  1) Lane changes are dynamic and accident-prone. Having the signal indicator button jam on me is distracting and that's dangerous. 2) Sometimes the reason I need to change lanes is urgent, to avoid a potential collision ahead of me. If the button jams on me while I'm signaling the lane change, my instinct is to abort the lane change until I figure out what's going on. That's dangerous itself, since I might end up colliding. 3) When I'm trying to unjam it, my turn signals visible to other drivers can be kind of erratic - they sometimes see me signaling the opposite way briefly, or on-and-off.  When I reported the problem to the Tesla service center, they said they've heard about the issue before. They said that usually people will bring in their car, but they won't be able to reproduce the issue onsite so they can't so anything about it. And they suggested that it might be because I'm not being 'precise' with my button presses, causing the buttons to occasionally be wedged. The problem with this is that the buttons don't have clear outlines of where you're supposed to press them, and there's no tactile way to position your thumb in the right spots -- and the position of the buttons is kind of variable since they pivot as the steering wheel itself pivots (unlike turn stalks which remain stationary regardless of the steering wheel angle).","products":[{"type":"Vehicle","productYear":"2025","productMake":"TESLA","productModel":"MODEL 3","manufacturer":"Tesla, Inc."}]},{"odiNumber":11654205,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/04/2025","dateComplaintFiled":"04/11/2025","vin":"5YJ3E1EB7SF","components":"WHEELS","summary":"We had our winter tires swapped for summer tires at the Discount Tire on 361 S Grady Way, Renton, WA. After driving on them for over a week\u2014including high-speed highway driving\u2014our car suddenly started feeling like it had a flat tire. However, the tire pressure was completely normal. Upon closer inspection, I noticed the rear passenger-side tire was sitting at an angle.   When I removed the hubcap, I discovered that one lug nut had completely fallen off, and the remaining ones were all loose. It appears that the Discount Tire technician only hand-tightened the lug nuts during installation.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TESLA","productModel":"MODEL 3","manufacturer":"Tesla, Inc."},{"type":"Equipment","productYear":"9999","productMake":"UNKNOWN","productModel":"UNKNOWN","manufacturer":"UNKNOWN MANUFACTURER"}]},{"odiNumber":11653272,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2025","dateComplaintFiled":"04/07/2025","vin":"5YJ3E1EA8SF","components":"EXTERIOR LIGHTING","summary":"The contact owns a 2025 Tesla Model 3. The contact stated that on several occasions while driving at various speeds, the turn signal button on the steering wheel was activated but was unresponsive. The contact stated that the button was stuck but then loosened up. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was unknown.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TESLA","productModel":"MODEL 3","manufacturer":"Tesla, Inc."}]},{"odiNumber":11652701,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/03/2025","dateComplaintFiled":"04/04/2025","vin":"5YJ3E1EB7SF","components":"STEERING,ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"Steering assist reduced, traction control disabled, stability control disabled. When trying to drive steering heavy and car coasts unless holding brake pedal, which is unusual for a Tesla at it normally auto holds. Traction control and stability control also disabled, unsafe to drive.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TESLA","productModel":"MODEL 3","manufacturer":"Tesla, Inc."}]},{"odiNumber":11649448,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/27/2025","dateComplaintFiled":"03/20/2025","vin":"5YJ3E1EA4SF","components":"VEHICLE SPEED CONTROL","summary":"As I was pulling into a parking spot with my new 2025 Model 3 Tesla, I removed my foot from the gas to slow the car - the appropriate way to do so which is called Tesla's One Pedal Driving.  The car did slow but then suddenly surged forward at an alarming rate. I have 100% certainty that my foot was not on the gas at this moment.  The car was stopped by a large concrete planter just in front of me, however, if that planter was not there, my car would have been through the glass of an office building or in a head on collision with another car in the lot.  If there was a person walking into the building, they would have been dead. A witness approached me and mentioned that the car seemed to act erratically.  I have been in touch with Tesla about the issue and am awaiting response.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TESLA","productModel":"MODEL 3","manufacturer":"Tesla, Inc."}]},{"odiNumber":11646628,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/02/2025","dateComplaintFiled":"03/05/2025","vin":"5YJ3E1EA5SF","components":"AIR BAGS,SERVICE BRAKES,FUEL/PROPULSION SYSTEM","summary":"I sent following to Tesla    I had an accident at around 6:30 PM on Sunday, March 2nd with my Tesla Model 3 and asking to see if you can conduct a diagnostic check into this incident.    I was coming home at that time with the Tesla and about 100 yards from my house, I experienced a sudden acceleration with the car going from about 20mph to, I think, over 40 mph and crashed into the garage area of my house.  Around the time I started experiencing that unwanted acceleration, I heard a whining sound.  As it started that sudden acceleration, I checked below to make sure my right foot was pressing on the brake pedal and it was.  Since I have the regenerative braking with my tesla, the car should have decelerated but, instead, it sped up.  I continued to press the brake pedal but I could not mitigate my car\u2019s continual acceleration.  It eventually crashed through the lowered garage door and went through the right side of the garage wall about half way out and came to the stop.  I was driving myself and not engaged in self-driving feature.    I like to see if the Tesla has any resources available to retrace last few seconds and be able to glean more information of why that sudden acceleration might have happened.  The car is still located in my garage but currently the car is disabled and powered off.  The car\u2019s power was on and it automatically turned on emergency light for about 30 minutes after the accident before it eventually powering off.  I am also curious to know why none of the airbags were deployed in this accident.  I have many photos available of the accident.  The fire department and police came and assisted.    I do not know if this matters but the couple of nights before the car had one of those over the air updates by Tesla and also about couple of minutes before the accident I drove through about a minute of hard rain in otherwise light rainy drive.  I also wonder why auto-braking did not engage against the house.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TESLA","productModel":"MODEL 3","manufacturer":"Tesla, Inc."}]},{"odiNumber":11645905,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/02/2025","dateComplaintFiled":"03/03/2025","vin":"5YJ3E1EA1SF","components":"ELECTRICAL SYSTEM","summary":"The contact owns a 2025 Tesla Model 3. The contact stated while driving with the Autopilot and Full Self-Driving and attempting to parallel park into a parking space when it made a sudden left turn and crashed into a curb. The contact took over manually and depressed the brake pedal in order to avoid the entire vehicle driving over the curb. The contact mentioned that the Full Self-Driving software was the most updated version and it did not detect the curb causing the crash. The front passenger side bumper was damaged and scratches underneath the vehicle. No injuries were sustained. No air bags deployed. A police report was not filed. The Tesla Software did not detect the crash. The vehicle was not diagnosed or repaired. The manufacturer was informed of the failure and referred the contact to take the vehicle to the dealer. The failure mileage was 19,000.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TESLA","productModel":"MODEL 3","manufacturer":"Tesla, Inc."}]},{"odiNumber":11644385,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/07/2025","dateComplaintFiled":"02/23/2025","vin":"5YJ3E1EB9SF","components":"ELECTRICAL SYSTEM","summary":"Turn indicator not working. I was in a highway and when I pressed turn indicator button, nothing happened. Multiple presses with varying pressure had no effect","products":[{"type":"Vehicle","productYear":"2025","productMake":"TESLA","productModel":"MODEL 3","manufacturer":"Tesla, Inc."}]},{"odiNumber":11643254,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/14/2025","dateComplaintFiled":"02/17/2025","vin":"5YJ3E1EA0SF","components":"FORWARD COLLISION AVOIDANCE,LANE DEPARTURE","summary":"After installing Tesla OTA software update 2024.45.32.15, my vehicle experienced critical system failures. Upon entering the car the next morning, I noticed that all cameras were non-functional, and navigation had completely stopped working. This posed a serious safety concern, as features like Autopilot, parking assistance, and basic visibility enhancements (such as rearview camera functionality) were unavailable.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TESLA","productModel":"MODEL 3","manufacturer":"Tesla, Inc."}]},{"odiNumber":11642371,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/12/2025","dateComplaintFiled":"02/12/2025","vin":"5YJ3E1EA5SF","components":"UNKNOWN OR OTHER","summary":"Turn signal stalk has been removed. Directional activation is now done by pressing arrows on steering wheel spoke. I have to take my eyes off the road to locate the spot that turns the directional on or off. These arrows are next to the radio controls and I inadvertently turn them on all the time. If your turning you cannot find the flat markings that activate them. I cannot safely drive this car after weeks of trying to adjust. In addition they have placed a turn signal stalk on the new model Y due to customer feedback.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TESLA","productModel":"MODEL 3","manufacturer":"Tesla, Inc."}]},{"odiNumber":11638799,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/27/2025","dateComplaintFiled":"01/27/2025","vin":"5YJ3E1EB6SF","components":"STEERING,EXTERIOR LIGHTING","summary":"The indicator buttons randomly disable and also disable if the user rests their finger lightly on an indicator button for some number of seconds.  The car is available for inspection on request. Tesla looked at it and said it's \"normal\" and \"expected\" for the buttons to disable if you simply rest your finger on the button for too long prior to clicking it in.  When this occurs, BOTH indicator buttons will be disabled for upwards of 12 seconds. Neither button will physically click, and the indicators themselves will not activate no matter how many times you try pressing the button.  This put the safety of others (AND MYSELF) at risk three times in my one month of owning the car.  Tesla did nothing the first time I tried to get it fixed and said it's \"normal\", and wanted me to leave the service center with nothing done. I refused, so they replaced the entire steering wheel for me. The new steering wheel exhibited this same behaviour this morning - nearly resulting in a car smash as I was trying to navigate around an existing car smash on the highway.  No warnings, messages or anything. I've only owned the car for a month.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TESLA","productModel":"MODEL 3","manufacturer":"Tesla, Inc."}]},{"odiNumber":11638740,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/21/2024","dateComplaintFiled":"01/27/2025","vin":"5YJ3E1EA1SF","components":"STEERING,UNKNOWN OR OTHER,SERVICE BRAKES","summary":"- Autopoilt/FSD had a failure and malfunction, the car speeded up on its own and hit the divider while driving on a highway exit road, which is a u shaped road.  - Everyone in the car could be dead if I didn't pull the steer wheeling at the last minute to aviod fatal accident, it was horrifying  - I have reported the claim to Tesla right after the incident, but they were not responsive in providing a solution, for more than month, they just kept me waiting  - No, it has not been inspected  - no warning or messages before the crash and the failure, the system all of sudden speed up on its own, causing the crash  This is a seriously malfunction and faulty on Tesla's FSD system, they must recognize this issue and take responsibility over it. Yet they keep failing to take any responsibility on it.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TESLA","productModel":"MODEL 3","manufacturer":"Tesla, Inc."}]},{"odiNumber":11638145,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/23/2025","dateComplaintFiled":"01/23/2025","vin":"5YJ3E1EB7SF","components":"EXTERIOR LIGHTING","summary":"Steering wheel mounted turn signal buttons intermittently do not work - even when pressed multiple times, nothing happens. This is not a daily occurrence but has happened often enough to be dangerous ~5% of the time and happens randomly / unexpectedly.  To be clear - this issue is separate and distinct from the poor design and placement of these buttons which - even when working as designed - are regularly engaged unintentionally or wrong direction is mistakenly engaged (i.e., click right when going left).  This complaint is prompted because there are occasions where they simply and unexpectedly do not work after repeated attempts. Please force a recall - I know there are many Tesla owners who are encountering the same safety issue and have similar concerns due to these unreliable turn signal buttons.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TESLA","productModel":"MODEL 3","manufacturer":"Tesla, Inc."}]},{"odiNumber":11637474,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/20/2025","dateComplaintFiled":"01/21/2025","vin":"5YJ3E1EA0SF","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"Turn signal buttons on steering wheel intermittently fail to work.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TESLA","productModel":"MODEL 3","manufacturer":"Tesla, Inc."}]},{"odiNumber":11635245,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/09/2025","dateComplaintFiled":"01/10/2025","vin":"5YJ3E1EB6SF","components":"UNKNOWN OR OTHER","summary":"The horn does not work when wet or in snow. I was driving in a snow storm and needed to use the horn, but it did not work at all. I tried multiple times throughout the day and it still did not work. Once the snow was gone, the horn started working again. This seems like a serious safety issue.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TESLA","productModel":"MODEL 3","manufacturer":"Tesla, Inc."}]},{"odiNumber":11634160,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/05/2025","dateComplaintFiled":"01/05/2025","vin":"5YJ3E1EAXSF","components":"UNKNOWN OR OTHER","summary":"Turn signal buttons become inoperative. On occasion, the turn signal buttons cannot be engaged, they appear to be stuck and eventually become operative again. Also I believe the placement of the turn signal operators on the steering wheel instead of on stalks is a safety hazard as they are often difficult to engage like when the steering wheel is being turned and the buttons are therefor not in a position where they are easy to engage","products":[{"type":"Vehicle","productYear":"2025","productMake":"TESLA","productModel":"MODEL 3","manufacturer":"Tesla, Inc."}]},{"odiNumber":11631278,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/15/2024","dateComplaintFiled":"12/17/2024","vin":"5YJ3E1EB8SF","components":"ELECTRICAL SYSTEM","summary":"The contact owns a 2025 Tesla Model 3. The contact stated while his daughter was driving 30 MPH at night with Full Self-Driving(FSD) Supervised mode engaged, the vehicle suddenly made a left turn. The contact stated that the vehicle drove over a curb and onto the grass, and the vehicle drove into a residence's driveway, where the front of the vehicle crashed into the rear passenger's side of three unoccupied vehicles that were parked in the driveway. The front passenger's side and driver's side air bags deployed. The exterior hazard lights were illuminated. The contact's daughter did not sustain any injuries. A police report was filed but the contact did not have the police report information available. The vehicle was towed to a tow lot, where it was waiting to be picked up by a certified Tesla autobody repair shop. The manufacturer was notified of the failure, but no assistance was provided. The vehicle was not diagnosed or repaired. The failure mileage was approximately 219.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TESLA","productModel":"MODEL 3","manufacturer":"Tesla, Inc."}]},{"odiNumber":11629524,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/08/2024","dateComplaintFiled":"12/08/2024","vin":"5YJ3E1EB6SF","components":"UNKNOWN OR OTHER","summary":"My left and right turn signal buttons stick, and do not work randomly. I see that this is a very common problem on newer Tesla models with push button turn signals. Turn signals are important and this issue needs to get fixed ASAP.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TESLA","productModel":"MODEL 3","manufacturer":"Tesla, Inc."}]},{"odiNumber":11623784,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/23/2024","dateComplaintFiled":"11/06/2024","vin":"5YJ3E1EB8SF","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE","summary":"Hi, my car computer completly stop(complete blackout) on the highway, no power, all doors and window blooked, reduce brake and steering wheel capacity. I changed line and went to the side of the road, but in an intersection or other road type, that could have been so much worst results. No hard reset nothing put back the power of the car.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TESLA","productModel":"MODEL 3","manufacturer":"Tesla, Inc."}]}]}