{"count":189,"message":"Results returned successfully","results":[{"odiNumber":11747215,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/27/2026","dateComplaintFiled":"06/29/2026","vin":"7SAXCDE51PF","components":"UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE,LANE DEPARTURE","summary":"1. What component or system failed or malfunctioned, and is it available for inspection upon request? The apparent malfunction involved Tesla Full Self-Driving (Supervised) during an autonomous highway lane change. The vehicle is available for inspection upon request. 2. How was your safety or the safety of others put at risk?** The vehicle struck lane delineator posts at approximately 70 mph without any observable warning or corrective action. Immediate manual intervention was required to avoid a potentially more serious collision with surrounding highway traffic. 3. Has the problem been reproduced or confirmed by a dealer or independent service center UNKNOWN. The incident has not been reproduced or independently confirmed. 4. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others?** A Tesla Service Request has been opened. The vehicle has not yet been inspected by Tesla or any independent investigator. No police report was filed. 5. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear?** No. There were no warning lights, warning messages, audible alerts, emergency braking, or diagnostic notifications before, during, or after the incident.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11743859,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/12/2026","dateComplaintFiled":"06/13/2026","vin":"7SAXCDE56PF","components":"FORWARD COLLISION AVOIDANCE","summary":"Every time I use FSD in my Tesla, and disengage it by steering or the brake pedal, I am FORCED to deal with a popup selection window that takes over my control interface and WILL NOT go away unless I divert attention from a critical issue such as a crash or collision that will be avoided by me taking over control. This popup MUST be disabled ASAP. It steals vital time and attention from actually driving the vehicle and can appear many times per trip. This forced feedback popup is extremely dangerous to the safe operation of the vehicle. This popup must be looked into and Tesla forced to find another way.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11739176,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/17/2024","dateComplaintFiled":"05/20/2026","vin":"7SAXCDE54PF","components":"ELECTRICAL SYSTEM,AIR BAGS,UNKNOWN OR OTHER","summary":"I have had \u201csafety system restraints service is required \u201c as a warning four different times. Took my car in to a Tesla Service Center all 4 times & each time the repair only lasts about 6 months & it comes up again. For the 5th time I am going to the Tesla Service Center in Little Rock, AR. This time I will have to pay because my warranty is up. It is not fair & I want some remuneration or a replacement Model X.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11738672,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/16/2026","dateComplaintFiled":"05/18/2026","vin":"7SAXCBE60PF","components":"UNKNOWN OR OTHER","summary":"A car was backing up and almost hit my front bumper. The Tesla model X horn isn\u2019t in the middle of the steering wheel on top of the airbag like every other car I have driven. There is a button (one of 7) on the steering wheel for the horn. Unsafe.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11734690,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/29/2026","dateComplaintFiled":"04/29/2026","vin":"7SAXCDE56PF","components":"UNKNOWN OR OTHER","summary":"While using the FSD system, ANYTIME you take over, a LARGE popup appears on the main screen disabling ALL user input, or view of the map or any other information needed to DRIVE THE CAR, UNTIL you tap one of the options on the screen. This can happen MULTIPLE times during any drive, at everytime you take over. This is exceptionally dangerous and outright one of the dumbest things I've ever seen a car do.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11729233,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/02/2026","dateComplaintFiled":"04/04/2026","vin":"7SAXCBE6XPF","components":"STRUCTURE","summary":"My 2023 Tesla Model X Plaid's falcon wing doors have had a persistent rattling/squeaking defect since August 2023 that has not been resolved after 9+ repair visits to Tesla service centers. More critically, in November 2025 (Invoice #3000S0014846906), the left falcon door's ultrasonic sensor failed to detect an adjacent vehicle's side mirrors, causing the falcon door to strike and scratch the other vehicle's mirrors \u2014 a safety incident for which I was forced to pay out-of-pocket. Tesla replaced the ultrasonic sensor under warranty but did not compensate me for the third-party damage. Additionally, in January 2026, the right falcon door was showing a \"press and hold to override\" error approximately 20% of the time despite no obstacles being present, requiring replacement of the sensor carrier (Invoice #3000S0015725078). The door sensor failures represent a serious safety hazard as the falcon wing doors can strike pedestrians, cyclists, other vehicles, and property. These issues have not been permanently resolved despite repeated warranty repairs spanning nearly 3 years.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11726773,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/28/2026","dateComplaintFiled":"03/24/2026","vin":"7SAXCBE57PF","components":"FORWARD COLLISION AVOIDANCE,BACK OVER PREVENTION","summary":"My 2023 Tesla Model X began experiencing safety-related failures immediately after a Tesla software update. Right after the update, the vehicle\u2019s cameras stopped functioning correctly and GPS/navigation also stopped working properly. Since that point, subsequent Tesla software updates have failed to install successfully. Tesla diagnosed the issue as requiring replacement of the HW4 computer at my expense for approximately $4,500 because the vehicle is just outside warranty. I believe this may be a safety defect or a software-induced hardware failure because the malfunction began immediately after Tesla\u2019s software update and affects safety-relevant vehicle functions, including camera-related visibility systems and vehicle localization. My VIN does not show an open recall, but this vehicle previously received completed Tesla software recall remedies related to camera/HW4 issues. I am filing this complaint because Tesla should investigate whether this failure is related to a broader HW4 defect pattern, software update defect, or inadequate recall scope. I am requesting investigation of failures involving camera function, GPS malfunction, and repeated software update failure after an over-the-air Tesla update.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11725133,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/26/2026","dateComplaintFiled":"03/18/2026","vin":"7SAXCDE50PF","components":"STEERING,SEAT BELTS,FORWARD COLLISION AVOIDANCE","summary":"My 2023 Tesla Model X suffers from severe, intermittent safety system failures. Specifically, the Automatic Emergency Braking and Steering Assist randomly become unavailable while driving. Tesla Service refuses to repair this, claiming they are \"unable to replicate\" the intermittent alerts. However, the vehicle's history proves severe safety flaws: Tesla previously had to replace the entire steering wheel assembly and the driver's seat belt lap pretensioner due to failures, and had to recalibrate the forward ADAS camera because it went out of spec causing Autopilot failures. These unresolved, randomly occurring defects pose a severe crash hazard that Tesla is ignoring.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11720061,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/05/2026","dateComplaintFiled":"02/24/2026","vin":"7SAXCBE55PF","components":"SEATS","summary":"The second-row seat does not latch properly and cannot lock into position. This is a safety-related issue affecting occupant restraint and crash safety.  The vehicle is a 2023 Tesla Model X with 59,035 miles now, when report this issue Tesla, it was only 57,326 mile,  still within the 5-year / 60,000-mile Supplemental Restraint System warranty.  Tesla has declined warranty coverage and requested customer-paid seat replacement. I am concerned the vehicle may be unsafe to operate due to the seat not latching.  Requesting investigation into potential safety defect.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11718694,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/17/2026","dateComplaintFiled":"02/18/2026","vin":"7SAXCDE58PF","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"On February 17 at approximately 9:30 AM, while my wife was driving uphill, the vehicle abruptly shut down and became completely disabled. It began rolling backward despite her attempting to accelerate. Multiple warning alerts activated simultaneously, and the vehicle would not respond to forward input.  Our [XXX]  child was in the vehicle at the time.  A total loss of power while in motion, combined with unintended rollback on an incline, represents a catastrophic safety defect. This was not a minor malfunction \u2014 it created a direct and immediate risk of collision and serious injury.  Compounding this concern, on the morning following the incident at approximately 6:00 AM, I discovered one of the vehicle doors open without any user interaction. The vehicle had been secured the night before. This raises serious questions regarding electronic reliability and system integrity.  Given the severity of these failures, I have lost confidence in the safety and dependability of this vehicle. My family\u2019s safety cannot be subjected to further uncertainty.   If this matter is not resolved promptly and satisfactorily, I am prepared to pursue all available legal and regulatory remedies, including formal complaints to appropriate federal safety authorities.  Please confirm receipt of this letter and provide a written response outlining next steps within five business days.  This situation placed my wife and child in direct danger. I expect a resolution that reflects the seriousness of that fact.  Sincerely,  [XXX]   INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11712088,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/14/2026","dateComplaintFiled":"01/20/2026","vin":"7SAXCBE68PF","components":"SUSPENSION,WHEELS","summary":"I am reporting a catastrophic suspension failure resulting in complete wheel separation on my 2023 Tesla Model X Plaid shortly after Tesla service.  While driving, the front left wheel separated from the hub, rendering the vehicle not drivable and creating an immediate risk of loss of control, collision, and serious injury or death.  Tesla towed the vehicle back to its service center and issued written service documentation stating (verbatim):  \u201cThe front left wheel had separated from the hub. The issue was caused by missing hardware on the upper control arm, leading to further damage.\u201d  Tesla did not attribute the failure to impact, road debris, wear, or misuse. The missing hardware was at a critical suspension attachment point.  As a result, Tesla replaced multiple major safety-critical components under Goodwill / Internal Service, including the front left active damper/air spring, upper control arm bracket, halfshaft, wheel speed sensor, and multiple structural fasteners.  A wheel-off event caused by missing suspension hardware represents a severe safety defect with high risk of catastrophic injury or fatality. This incident raises serious concerns about suspension assembly, post-service quality control, and whether other vehicles may be operating with missing or unsecured hardware.  I respectfully request NHTSA review this as a suspension/wheel retention safety defect and evaluate whether additional investigation or corrective action is warranted.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11710524,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/12/2026","dateComplaintFiled":"01/12/2026","vin":"7SAXCAE50PF","components":"FORWARD COLLISION AVOIDANCE","summary":"FSD hw3 is so f ing dangerous.  It\u2019s tried to kill me many times.  It forces lane charge or a jerking wheel wrestling disengage or swerve","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11706658,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/18/2025","dateComplaintFiled":"12/22/2025","vin":"7SAXCBE60PF","components":"UNKNOWN OR OTHER","summary":"1. The Horn Button in NOT located in the center of the steering wheel but is located as a separate button off to the side and therefore is difficult to located in times of emergency when it is needed. 2. Where the button is located it is not intuitive in times of panic and emergency to try and located where to press the horn button. If you happen to be turning the wheel, it is almost impossible to find the button. 3. On future Tesla X models. Tesla the Manufacture decide to relocate the horn back to the center of the steering wheel. 4. We have had several close calls and missed accidents partly due to the fact we could not located the horn button in times of emergencies. 5. It seems like it would be a simple fix for the manufacturer to install an updated steering wheel for the safety of all occupants and other drivers.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11704919,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/13/2025","dateComplaintFiled":"12/14/2025","vin":"7SAXCBE66PF","components":"STRUCTURE","summary":"Vehicle: 2023 Tesla Model X Component: Power-operated doors / door latching (auto-close / \u201ccinch\u201d close) Incident type: Finger pinch injury during powered door closing  Summary of incident: While using my 2023 Tesla Model X, a powered door closing sequence resulted in a finger pinch injury. The door appeared to close normally and then performed an additional \u201ccinch\u201d/pull-in motion to fully latch. During this final motion, my thumb was caught in a very narrow gap and was pinched. There was no adequate pinch detection/anti-pinch reversal before contact and compression occurred. The gap was extremely small, leaving little time to react.  Injury: Thumb crush injury with immediate blood under the nail (subungual hematoma), swelling, and altered sensation/numbness. I obtained medical evaluation and an X-ray, which showed no fracture. A splint was prescribed to protect the thumb.  Safety concern: This is a significant pinch hazard because the powered closing/cinching can occur quickly and unexpectedly, and the door does not reliably detect or reverse when a finger is in the closing path. This presents a risk of more severe injury (fracture, nail-bed injury, nerve damage), especially for children.  When it happened / conditions: Normal use, low speed/parked. (Add date/time/location if you want.) The incident occurred during the final powered latch/close step (\u201cclose then push/pull for full close\u201d).  What I want investigated / remedy requested: Request NHTSA to investigate the Model X powered door closing/cinching behavior and pinch detection effectiveness, including whether there are known blind spots or missing/insufficient anti-pinch protections. Recommend Tesla provide a software update or hardware change to improve pinch detection/reversal and/or limit cinch force/speed, and provide clearer warnings/settings to prevent unexpected powered closure.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11703187,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/29/2024","dateComplaintFiled":"12/05/2025","vin":"7SAXCBE5XPF","components":"AIR BAGS","summary":"Recurring front passenger safety restraint system fault that Tesla cannot permanently repair despite 4 service attempts over 16 months. ISSUE: Vehicle intermittently displays \"Front Passenger Safety Restraint System Fault - Service Required\" with persistent warning chimes and airbag warning indicator. Occurs with and without passenger present. Causes significant stress/anxiety and erodes confidence in restraint system reliability during a collision. REPAIR HISTORY (all under warranty):  [XXX] (30,638 mi) - Invoice #[XXX] - Connector grease treatment. Recurred after ~3 weeks. [XXX] (32,399 mi) - Invoice #[XXX] - Replaced Restraint Control Module. Recurred after ~3 weeks. [XXX] (36,106 mi) - Invoice #[XXX] - Pin retention repair. Recurred after ~3 weeks. [XXX] (43,204 mi) - Invoice #[XXX] - Harness tension adjustment. Recurred late Nov 2025.  CURRENT STATUS: Fault resurfaced 5th time. Service appointment scheduled ~Dec 14, 2025. Vehicle at ~48,000 miles, approaching 50,000-mile warranty limit. PATTERN: Each repair temporarily resolves issue, but fault consistently returns after 2-4 weeks. Tesla unable to identify root cause despite multiple different repair approaches. ADDITIONAL: Original owner. Also had driver-side restraint wiring repaired Feb 2024 (23,310 mi). Issue may relate to known Tesla restraint system concerns. Requesting NHTSA review whether this pattern warrants investigation.   INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11702804,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/03/2025","dateComplaintFiled":"12/03/2025","vin":"7SAXCBE57PF","components":"UNKNOWN OR OTHER","summary":"While using Full Self Driving (FSD) for autoparking, the car backed into and sideswiped a pole","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11701934,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/20/2025","dateComplaintFiled":"11/28/2025","vin":"7SAXCBE60PF","components":"SEAT BELTS","summary":"Reat seatbelts become twisted and are not safe. Tesla claims this is a maintenance issue and not a defect in the mechanism. I disagree and this should be investigated by the government as it is a safety issue.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11699799,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/11/2025","dateComplaintFiled":"11/17/2025","vin":"7SAXCDE56PF","components":"UNKNOWN OR OTHER","summary":"Tesla has taken the horn away from the traditional center of the steering wheel and put a ridiculously small button on the side of the steering wheel. Most times when you need to use your horn it\u2019s because of a sudden, unanticipated situation. It\u2019s intuitive to hit the center of the wheel. It\u2019s absolutely impossible to find the tiny button in that situation. One has to take their eyes off the road and look for the button. By the time it is located the situation is over.   I understand Tesla has corrected this on their current vehicles and gone back to the traditional center of the wheel. But that does not help owners of the affected autos. They should be required to offer a solution, like a stand alone button that can be attached to the center steering wheel.  The current configuration is flat out unsafe.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11694997,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/22/2025","dateComplaintFiled":"10/22/2025","vin":"7SAXCDE5XPF","components":"STRUCTURE","summary":"In an emergency when the vehicle loses battery power, the rear falcon wing doors are very difficult to unlatch and open. A person has to be able to pull the speaker off the door, which is located at the bottom of the door panel (in good condition I had a difficult time doing it ). Once the speaker cover is pulled off then you have to pull on a thin wire to unlatch the car door. I can do it, but my wife can\u2019t. Children wouldn\u2019t be able to do it and elderly people won\u2019t be able to do it. This is truly a safety hazard that can be easily corrected. I tried reporting this to Tesla, but was not able to report the information. Their customer service line doesn\u2019t have a callback or tell you what the wait time is. I waited 45 minutes one day and 25 minutes the second day. On the first day, I was told that it would be a 20 minute wait.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11691180,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2025","dateComplaintFiled":"10/03/2025","vin":"7SAXCAE53PF","components":"ELECTRICAL SYSTEM,AIR BAGS,SEAT BELTS","summary":"The vehicle has start throwing a safety restraint error. We got into the service mode and it shows there is electrical problems with the driver side airbag system and that it may not deploy in the event of an accident. Tesla is delaying the appointment to review this for 12 days. Their app advised to not drive the car due to a safety issue as all safety measures may not work appropriately. Seems to be a safety level recall.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11686429,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/09/2025","dateComplaintFiled":"09/10/2025","vin":"7SAXCAE57PF","components":"ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE,LANE DEPARTURE","summary":"Issue Description GPS freeze: The navigation system remains stuck at one location even when the vehicle is moving. Park Assist not available. FSD not available. Rear camera shows black screen, completely disabling reverse visibility.  These issues occur intermittently, often lasting for days, and then resolve themselves unexpectedly. Unfortunately, when scheduling service, the problem often disappears by the appointment date, making diagnosis inconsistent. However, the failures have already occurred more than three times, and each time they severely impact both safety and usability.  Safety Concerns Lack of rear camera visibility creates a direct safety hazard during reversing. Disabled Park Assist and FSD compromise Tesla\u2019s advertised safety features. GPS malfunction affects navigation and system reliability.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11685373,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/05/2025","dateComplaintFiled":"09/05/2025","vin":"7SAXCBE52PF","components":"UNKNOWN OR OTHER","summary":"The horn is in a place that is difficult to find in hazardous situations rather than in the center of the steering wheel like every other car on earth. We have found it dangerous many times","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11683909,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/29/2025","dateComplaintFiled":"08/29/2025","vin":"7SAXCDE53PF","components":"UNKNOWN OR OTHER","summary":"All trailer hitches installed on Tesla Model X and Model Y vehicles do not meet the standards for towing in the US.  These hitches are from Bosal, a European manufacturer, and there is no way to safely tow most trailers in the US including Home Depot, UHAUL, Airstream, boat trailers, etc. and meet the manufacturer safety specifications. Model X and Model Y owners on the road today are not following Tesla's manual and are using a tow ball adapter way outside the safety spec for the Tesla hitch.  This poses a serious safety concern which could lead to failure of the hitch and the trailer detaching from the car while in motion.  This poses as serious safety concern for the drivers, passengers, and everyone around the vehicle in tow.  Please investigate this.  I quick look at the Tesla manual specifications and the standard 18\" height of trailers in the US makes it clear there is a serious issue here. Please investigate asap.  I have contacted Tesla at least 10 times and nobody there is taking action on this issue.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11682221,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/18/2025","dateComplaintFiled":"08/21/2025","vin":"7SAXCAE55PF","components":"STRUCTURE","summary":"I was driving home from work within city limits at less than 30 miles per hour. The roads were waterlogged due to a thunderstorm and the next thing I knew i heard other vehicles near me honking and telling me that something large had fallen off the underside of my car. I stopped the car immediately and was shocked to see that the guard that covers the bottom of my car had fallen off by itself. Apparently the batteries powering the vehicle are situated in the undercarriage and the guard is supposed to protect that area. I called Tesla Insurance Agency and despite me telling them that it would be a possible fire hazard if I continue driving the vehicle and the car was making some noises from the area, they want me to continue driving the car, which I have refused.  I am attaching the picture of the part that fell off and also the body shop details of the repairs to be done. My car has only 22,000 miles on it in the last 2 1/2 years that I have driven it and it is shocking that an expensive vehicle such as the Model X should have parts falling off endangering lives of those traveling in it.  I would certainly recommmend Tesla inspect all Model Xs as this could be a major problem.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11677989,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/15/2025","dateComplaintFiled":"08/02/2025","vin":"7SAXCBE61PF","components":"FORWARD COLLISION AVOIDANCE,LANE DEPARTURE","summary":"The primary issues are:  The vehicle consistently chooses the wrong lane and drifts across yellow lines.  The FSD visualization fails to correctly distinguish road markings, lanes, and turning arrows, causing them to move erratically on the display.  The car attempts to merge into lanes that appear in the visualization but do not exist on the road.  The vehicle attempts to merge into lanes that are ending, without recognizing the lane-ending markers.  My service history for this single, unresolved issue is as follows:   June 12, 2025 (Invoice #3000S0013397552): I brought the vehicle in because Autopilot was incorrectly detecting lanes. The service team diagnosed \"severe hazing over forward facing cameras,\" cleaned them, and returned the car to me. The problem was not fixed.   July 1, 2025 (Invoice #3000S0013588350): I returned for the same issue, stating that the FSD was driving over yellow lines and not recognizing traffic patterns. The diagnosis was changed to a bad alignment; service notes indicate \"multiple angles out of specification\". A four-wheel alignment was performed, and I was assured the issue was resolved.   July 10, 2025 (Invoice #3000S0013675264): On my third visit for this issue, the service team verified that the Autopilot visualization showed \"random turn lane markings\". However, I was told this behavior was \"considered normal at this time\" and would improve with future firmware updates. The \"correction\" was listed as \"Remote - Education\".  July 28, 2025 (Invoice #3000S0013834479): I returned for a fourth time, explaining that the problems persisted and were a safety concern. I noted that the car had recently tried to merge past a solid yellow line into the shoulder. The service team acknowledged the issue but concluded it is an \"issue with V13 due its design\" and that \"No repairs are recommended for this concern\".  The assertion that this is a \"known characteristic\" is unacceptable. The FSD and Autopilot features are now unusable and unpredictable","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11676239,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/09/2024","dateComplaintFiled":"07/25/2025","vin":"7SAXCBE67PF","components":"UNKNOWN OR OTHER","summary":"I\u2019m writing to formally report a persistent issue with Tesla\u2019s air conditioning system. Despite repairs performed last year and reassurances that a software update would resolve the issue, my AC still fails to cool so regularly temperature staying above 100. Today, while driving, the interior temperature reached 102\u00b0F, making it unsafe and extremely uncomfortable driving with kids on back seat.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11672083,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2025","dateComplaintFiled":"07/08/2025","vin":"7SAXCAE55PF","components":"STEERING","summary":"Peeling steering wheel, eventually will need to replaced due to not being able to grab wheel and lose grip when I turn.  Many others complain of the same problem with model x and Tesla wants $1800 to replace. I refuse to use my insurance to pay for this so they have not inspected it.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11671448,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/06/2025","dateComplaintFiled":"07/06/2025","vin":"7SAXCDE53PF","components":"STEERING","summary":"In many near hit collisions where I need to honk the horn, memory reflexes goes to press down the center of the steering wheel to alert but the horn button isn\u2019t there on this vehicle. It\u2019s put as a button on the right side but after 25,000 Miles and at least 4 times, I could not locate it quick enough. This is a serious safety issue.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11671065,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/03/2025","dateComplaintFiled":"07/03/2025","vin":"7SAXCBE62PF","components":"AIR BAGS","summary":"The contact owns a 2023 Tesla Model X.  The contact stated that while the driver was driving at an undisclosed speed, another vehicle attempted to merge near the contact\u2019s vehicle, which caused the passenger front end of the vehicle to collide into a pole. The air bags did not deploy during the incident. The contact also stated that the front driver's door became inoperable, and the contact had to break the front driver's window to be removed from the vehicle. No injuries were sustained, and no medical attention was provided.  A police report was not filed. The vehicle was towed to an independent mechanic. The dealer was not contacted.  The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 38,000.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11663194,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/24/2025","dateComplaintFiled":"05/27/2025","vin":"7SAXCDE57PF","components":"STRUCTURE","summary":"It rained heavily overnight in Dallas Tx. The roads were almost like lakes. As you know, when a car drives through standing water, it creates loud noise from the tires and underside of vehicle. But I didn\u2019t think much of it at the time.  When I got home, I realized that both fender flares were completely gone. I believe this is a serious issue of durability. Even plastic model kits don\u2019t lose parts just from water pressure. The damage to other cars is on me when the parts get blown away by water or something.and lot a model x owners same happened issue   This design flaw problem","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11660760,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/13/2025","dateComplaintFiled":"05/13/2025","vin":"7SAXCDE56PF","components":"UNKNOWN OR OTHER","summary":"While entering an intersection, a vehicle with a stop sign decided to to not stop. I went to use the horn in my 2023 Model X, and slamming the airbag with my hand did nothing. EVERY car in the WORLD has the horn as the center via the airbag. Tesla must recall ALL vehicles without a horn in the center. Lack of use of the horn severely impairs my ability to operate my vehicle.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11657990,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/11/2025","dateComplaintFiled":"04/30/2025","vin":"7SAXCBE6XPF","components":"UNKNOWN OR OTHER","summary":"In multiple cases in California.  The small button for the digital horn was impossible to reach or activate an emergency situations.  This occurred to me and my wife while I\u2019m parking lots and on roads when other vehicles threatened to hit us.   The mechanical horn was removed as a cross cutting measurein the model X and it is a major safety hazard.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11649939,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/21/2025","dateComplaintFiled":"03/22/2025","vin":"7SAXCAE54PF","components":"STEERING,UNKNOWN OR OTHER","summary":"On my 2023 Tesla Model X, the horn button is a capacitive touch button among several other buttons and it is difficult to use on a daily basis and impossible to find in an emergency. Yesterday, another car was drifting into my lane on the highway traveling at 70 MPH and I could not locate the horn in time to alert them. I had to drive evasively to avoid a serious accident. This has happened at least 7 separate times already. 2024 Tesla Model Xs now have the button in the center of the steering wheel where it is on every other car I have ever driven. Yesterday, I contacted Tesla service about this critical safety issue and demanded the replace my steering wheel with a center horn button because of the document safety issues. They refused. There needs to be a recall forcing Tesla to replace these defective steering wheels with the new and safe design before people get killed.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11647021,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/04/2025","dateComplaintFiled":"03/07/2025","vin":"7SAXCBE64PF","components":"STEERING","summary":"The horn is a button on the top right of the yoke steering. With a turning wheel the position is not stationary and in situations where it is warranted to warn other vehicle or person you keep looking for it and get distracted. I have had this vehicle for about three weeks and I find this as a serious safety issue. Today I contacted Tesla and it seems they have a new steering that come with manual horn in the middle but they would not replace it without charging $2000 for it or there is some defect like peeling on it. There are numerous online chats where people have got it replaced citing safety reason. In my view this should be under the recall especially when there is an option.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11645907,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2024","dateComplaintFiled":"03/03/2025","vin":"7SAXCBE68PF","components":"STEERING","summary":"The steering wheel doesn't comes with a horn. Meaning on a regular car, when you need the just press the airbag but in Tesla there a tiny button needs to press in order to get the horn which is impossible to do in case of an emergency.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11646033,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/03/2025","dateComplaintFiled":"03/03/2025","vin":"7SAXCDE55PF","components":"UNKNOWN OR OTHER","summary":"The Horn location is not in center of steering wheel, rather a small button on the right side of the wheel. Cannot be found without looking down for button during a turn.  Someone is going to get hurt.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11643690,"manufacturer":"Tesla, Inc.","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/17/2025","dateComplaintFiled":"02/19/2025","vin":"7SAXCBE52PF","components":"SEATS","summary":"The front passenger heat seat is automatically turned on whenever car is turned on from phone. This time when driving in the evening there was a burning smell for 1 hour which I thought was from the vents. Then the passenger seat started smoking and the fumes were so bad that I could not breathe. No one was in the passenger seat at that time thank goodness. It created a hole in the seat. Tesla will replace the seat under warranty, but service center is 2 hours away.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11641568,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/06/2025","dateComplaintFiled":"02/09/2025","vin":"7SAXCAE5XPF","components":"SERVICE BRAKES","summary":"On two occasions while driving using Tesla\u2019s FSD, the brake has failed to engage in emergency situations after engaging the brake pedal. I have reported this issue to Tesla as part of a broader buy back request for my car which has had multiple issues and continues to have multiple issues. Tesla simply stated they could not replicate this issue and denied my buyback request.   I do not feel safe driving this car around.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11639239,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/28/2025","dateComplaintFiled":"01/29/2025","vin":"7SAXCBE51PF","components":"UNKNOWN OR OTHER","summary":"This is a serious safety concern regarding the full self driving auto pilot for this vehicle.  While traveling on a clear day on [XXX] at around 1630 hrs on [XXX], with the full self driving auto pilot engaged, the vehicle on 2 separate occasions attempted to lane change across the center divide and into the opposite traffic lane; both time required immediate corrective action on my part.  This was a very scary experience. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11635570,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/12/2025","dateComplaintFiled":"01/13/2025","vin":"7SAXCBE60PF","components":"LANE DEPARTURE","summary":"Autopilot full self driving is making dangerous mistakes and being disabled when you still have your hands on wheel and or looking at road it\u2019s a safety system I paid for and it\u2019s illegal for Tesla to disable it and not fix it","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11634790,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/17/2024","dateComplaintFiled":"01/08/2025","vin":"7SAXCBE69PF","components":"UNKNOWN OR OTHER","summary":"Summon mode did not detect a pole where the car parked under a shed and ran into it resulting in damages to the driver\u2019s door and side fender.  Contacted Tesla through the app and was only told to take it to a bodyshop.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11633732,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/20/2024","dateComplaintFiled":"01/02/2025","vin":"7SAXCAE58PF","components":"STEERING","summary":"The horn doesn\u2019t get activated when the center of the steering wheel is pressed. The horn button is on the right hand side on the wheel. It\u2019s a safety hazard trying to find the button while driving especially in round abouts. In the place I live, there are couple of roundabouts; one car almost hit me since they didn\u2019t yield to me when I was on the roundabout. I couldn\u2019t find the horn button and had to hard brake.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11633768,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/21/2024","dateComplaintFiled":"01/02/2025","vin":"7SAXCBE67PF","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"The horn button is dangerously placed. It is near impossible to activate in an emergency situation and has been worthless when I needed it. Nearly got hit a number of times that could have been avoided if horn was operable in the center button. THERE SHOULD BE A FREE RETROFIT","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11632602,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2023","dateComplaintFiled":"12/27/2024","vin":"7SAXCBE59PF","components":"STEERING","summary":"The steering wheel design includes a small button to engage the horn rather than a common practice of having the horn engage on center press of the wheel.  In practice, this has turned out to be a significant safety issue and cause of confusion due to its in ability to effectively find the button or safely reach the button during safety concerns especially when the wheel is rotated since its general proximity is never consistent.  Additionally, it is very close to other buttons which has caused it to accidentally be pressed and create confusion and anger with other drivers on the road.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11632269,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/23/2024","dateComplaintFiled":"12/24/2024","vin":"7SAXCBE58PF","components":"UNKNOWN OR OTHER","summary":"My model year Model X has a poorly designed horn function on the steering wheel.   In several instances, I try to push the middle of the wheel out of habit and reaction, but there\u2019s no mechanical push horn!  Tesla installed a small tiny non-tactile horn button off to the side.  It\u2019s easily missed and you need to find a small pinky sized area to push.   This is unsafe.   So much so, that the 2024 and newer Tesla have an actual horn function in the middle of the wheel like every other car.   Please make Tesla retrofit these horn function to the newer type which is much safer!","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11632303,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/21/2024","dateComplaintFiled":"12/24/2024","vin":"7SAXCDE52PF","components":"UNKNOWN OR OTHER","summary":"Vehicle not paying attention, nearly swerved into my vehicle and in the moment, unable to find the horn button. Instinctively went for center of wheel but there is nothing here - have to search for small button on right","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11631748,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/18/2024","dateComplaintFiled":"12/20/2024","vin":"7SAXCDE5XPF","components":"STEERING","summary":"2023 model X is NOT equiped with a center steering wheel horn, instead a small button on the right of steering wheel which is nowhere to be found when you need in an emergency, i almost got in to 3 accidents for lack of horn. Tesla must replace these for traditional horn button","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11630761,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/02/2024","dateComplaintFiled":"12/14/2024","vin":"7SAXCDE51PF","components":"UNKNOWN OR OTHER","summary":"Horn button is a safety issue.  2023 TeslaX is dangerous without a center horn.  Went into a ditch to avoid an errant truck because I looked down to find the tiny button.  Blinker buttons are completely ineffective when making a turn, major safety issue.  Need a stalk for blinkers.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11630365,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/12/2024","dateComplaintFiled":"12/12/2024","vin":"7SAXCDE56PF","components":"UNKNOWN OR OTHER","summary":"The button horn on the side of steering wheel is unsafe in emergency situations. Searching for a button on the steering wheel is dangerous because you only have a split second to alert others. The button horn for the newer models of the same vehicles have a horn in the center for safety reasons. Therefore a recall should be implemented for the manufacturer to retrofit the models that was released with the button horn on the side of the steering wheel.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11629545,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"10/02/2024","dateComplaintFiled":"12/08/2024","vin":"7SAXCBE64PF","components":"ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE","summary":"On Oct 2, 2024 while going to school to pick the kids, when my wife was turning right into a parking lot after slowing, my Tesla Model X plaid  car acceralated and went into high speed (plaid mode) hitting a tree at top speed even though brakes were applied. Upon research, this looks like sudden unintended accerelation. The car luckily hit the tree on the passenger side and the front right wheel flew to the back seat and all air bags were deployed. The car was totaled. Miracleously, she had minor external injuries but due to the speed of impact with the tree, she was flung forward and after the CT scan, we found that she had VAD with severe damage to both her neck arteries. She was taken to hospital in an ambulance, had a surgery  and still has trauma and medical appointments to fully recover. In Mar 2024, there was always a software problem with My car failing to detect the car was open and hit the garage roof with the falcon wing. On another occasion, the car failed to detect my other car when it was too close to it and I had to apply the brakes although the car was to stop automatically. Tesla refused to treat this as warranty even though the car should not move when doors are open. After 6 months, I ended up fixing the car at a Tesla collision centre. After multiple follow ups via email, chats on tesla app and phone calls post the accident on Oct 2, 2024 with Tesla pleading with them to provide the EDR report and address the issue as warranty and not hearing back, I am logging this so that customers are aware of this dangerous flaw that can be fatal. It looks like Tesla wants to delay the case for long so that they can force the customer to accept a low settlement. I was also planning to buy a cyberbeast but not going to anymore.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11629452,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/07/2024","dateComplaintFiled":"12/07/2024","vin":"7SAXCBE69PF","components":"UNKNOWN OR OTHER","summary":"The 2023 Tesla Model X does not have a physical horn in the center, rather a small touch sensitive button located on the side on the steering wheel. The button does not even have any physical bump to make it easy to find without looking. This is a huge safety issue. When in near collision conditions requiring other drivers to be alerted to the vehicle's presence, there is no time to look down to press the button. It is not in an intuitive location and the location of the button changes as the wheel is turned making it even more difficult to find. Tesla has made it clear that this is an issue by changing the steering wheels on the 2024 plus models to include a physical center horn, however refuse to recall and replace the current steering wheels under warranty. On multiple occasions the horn could not be sounded in time or at all when other drivers move into the lane unsafely or need to be alerted to the vehicle's presence to avoid potential collisions. This is a serious safety issue that needs to be addressed. Thank you.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11629043,"manufacturer":"Tesla, Inc.","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/04/2024","dateComplaintFiled":"12/05/2024","vin":"7SAXCAE54PF","components":"EQUIPMENT","summary":"Enel X Juice box level 2 charger is shorting and tripping circuit breaker.  sparks coming out of the Juice box before shorting breaker.  This is a replacement unit received from Enel X in early 2024 as the first unit stopped working","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."},{"type":"Equipment","productYear":"9999","productMake":"ENEL X","productModel":"JUICEBOX LEVEL 2 CHARGER","manufacturer":"Enel X Way USA, LLC"}]},{"odiNumber":11628542,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/01/2024","dateComplaintFiled":"12/03/2024","vin":"7SAXCBE59PF","components":"UNKNOWN OR OTHER","summary":"Touch horn button on steering wheel is difficult to use when in an emergency situation or when trying to get the attention of another vehicle\u2019s driver on the roadway or parking lot. The 2003 Tesla Model X does not come equipped with a center airbag or mechanical horn on the steering wheel. It\u2019s very difficult to find or feel the touch horn button when you\u2019re in a panic situation. This is a definite safety issue and a major design flaw on behalf of Tesla.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11628244,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/26/2024","dateComplaintFiled":"12/02/2024","vin":"7SAXCDE52PF","components":"UNKNOWN OR OTHER","summary":"The horn on this car is a small button on the steering wheel.  I have had many incidents when i needed to honk the horn in an emergency situation and i had to either take my eyes off the road (too dangerous) or forgo using the horn to try to warn the other drivers of a potential accident,","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11628247,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/01/2024","dateComplaintFiled":"12/02/2024","vin":"7SAXCDE52PF","components":"UNKNOWN OR OTHER","summary":"The turn signal is located with 2 small buttons on the steering wheel.  In several incidents i have been unable to activate the turn signals while merging into traffic because the steering wheel was being rotated to enter a cloverleaf freeway entrance and i could not locate the turn signals without taking my eyes off the road.  Therefore cars near me could not know my lane merge intention.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11627938,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/27/2024","dateComplaintFiled":"11/29/2024","vin":"7SAXCBE56PF","components":"STEERING,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL","summary":"I took an exit form the highway on [XXX]  towards Bothell. As Soon as I did and ended up coasting towards the first red light, all the warning signs came on on the car and my steering wheel locked up. And my braking also got reduced. Only thing that worked was the Acceleration pedal. I struggled to get the car towards any safety. There was a message on the dashboard saying that assisted steering is reduced will require more power. however it was locked. I tried with all my might to steer the car in any direction but it would not budge. I was super scared I was going to be in an accident. With the limited braking as well I had to find a curb in the road to be able to safely park the car or a slope where the car could slow to a halt.   Luckily I was able to do that and slowed down. on a curb like area and then I was able to turn on the parking brake.   On contacting support they told me to reset the car and in doing so it should bring back functions. However, it did not. This was extremely dangerous and I was very lucky to get out of this alive without harming anyone else as well. Had this happened on the highway I was a sure goner.  They had to finally get the car towed from there. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11627057,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/13/2024","dateComplaintFiled":"11/23/2024","vin":"7SAXCDE58PF","components":"STEERING,UNKNOWN OR OTHER","summary":"The horn button on the steering wheel is extremely dangerous. It is too hard to find it with my thumb in time, and has almost caused me to get into multiple accidents. When others cannot see me while yielding to traffic, I tried to honk and because there was no center haptic horn, I had to slam on the breaks. The horn should be in the center of the steering wheel. It is extremely unsafe as a tiny button because you cannot find it in time during an urgent traffic incident.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11622857,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/29/2024","dateComplaintFiled":"10/31/2024","vin":"7SAXCBE51PF","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"Episode #2 'Near-death-Experience\" Tuesday[XXX] Tesla Model X \"Auto Steer\" abruptly Stopped on [XXX]  between 1.10PM - 1.15PM Sent a message to Tesla around 1.30pm, Exactly the same scenario happened on [XXX]. Coming from [XXX] going to [XXX] ,  after 10-15 seconds, car STOPPED abruptly. I do not know what happened and still shaken from Episode #1, this incident happened with in 2 weeks apart. After Tesla's review, it was noted that Autopilot was not active at 1.30pm. Tesla can't do anything about this incident, as it is under Beta version and it is the responsibility of the driver to be aware of such situations and should take full control of the vehicle. At that time in this situation, what control I have to take immediate control of when car stopped abruptly.  Luckily no vehicles were coming behind and survived second time. Laptop screen blank, pressed gas pedal, breaks and after 30-45 seconds, laptop screen started showing up on the left side panel and quickly drove from the ramp. Basically malfunction of the software and/or a glitch caused car to stop abruptly. Now. we are shaken and worried what to do and go to work and do other chores.  We have two Tesla and we are totally lost, now what to do and what options to choose for driving. Based on details posted on internet and number of complaints filed, it looks like that no action has been taken. what are the next steps from Tesla's perspective and NHTSA? F In the last couple of years, more than 1500 hundred complaints have been filed, fatal accidents and people died.  Your help is much appreciated so that more lives could be saved,     INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11622851,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/13/2024","dateComplaintFiled":"10/30/2024","vin":"7SAXCBE51PF","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"Episode # 1: Sunday, [XXX] NEAR-DEATH-EXPERIENCE 2 times in 2 weeks while driving Tesla Model X 2023 with FSD. Both myself and wife were travelling and coming from Toronto to Lake George, NJ  All of a sudden car STOPPED in the middle of the highway. Laptop screen was blank. In the mean time, turned on the Emergency Light. After a minute or so, white UTE came (white) color came behind us with in less than a minute came from behind but he was able to steer on the left, honked couple of times and drove.   I started panicking and do not know what to do and kept on saying what happened, what happened,,.... and at the same time, my wife asked me to pull car aside quickly otherwise someone is coming from behind is going to hit and that is going to be the end of  our life (die) in a crash. Somehow started pedalling gas, break and then noticed laptop screen lightning up and quickly put the car in Drive and pulled the car on the right hand side (extreme right) and no service lane. Pulled the car partially on road and partially on the road. Reached Lake George late evening and stayed in Sleep In & Suites, Queensbury, stayed over night, Monday and left Sleep In on on TUesday, [XXX]. I just drove couple of miles and was not feeling and was looking unstable and wife did not let me drive all the way from Lake George to New Jersey. As we parked our car at Quick Chek for a short break for few minutes. She noticed that instead reversing car from the car park and put car in Drive and immediately applied breaks and at that time she did not let me drive.  As soon as we reached back and went straight to our son's house and as our son is a Dr., and when told him about the episode he took me straight to Jefferson's ER worrying that I may have small strokes.  Emergency admitted me in the hospital and started diagnostics e.g., CTC, MRI and other blood tests. Next day they released from the hospital and referred for a followup to Neuro Dr.  Next day reported to Tesla. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11621353,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/22/2024","dateComplaintFiled":"10/22/2024","vin":"7SAXCAE50PF","components":"UNKNOWN OR OTHER","summary":"The implementation of buttons on the steering wheel for turning signals and horn is a safety concern. Those buttons are capacitive type touch switch, no tactile feedback.  Often hard to locate when not driving in a straight line. The buttons also hard to read under some light conditions, and easy to activate by mistake. This could could increase the safety risk of the driver.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11620223,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/09/2024","dateComplaintFiled":"10/16/2024","vin":"7SAXCBE64PF","components":"STEERING","summary":"The horn button on the steering wheel is not mechanical and is located outside of the center steering wheel location.  This poses a serious risk to driving as the horn button is very difficult to reach when turning the steering wheel.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11617549,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/29/2024","dateComplaintFiled":"10/01/2024","vin":"7SAXCBE55PF","components":"STEERING,SUSPENSION","summary":"After messaging Tesla due to noise and vibration, they reviewed the videos sent and preliminarily diagnosed the issue a control arm problem.  They then stated that instead of having it assessed to determine the extent of the problem, that it was ok to drive and to wait 39 days in order for the problem to be assessed. I attempted to call Tesla they continually put me on hold for extended times up to 1 hour long without speaking to anyone.  They state the manager call but none has called to follow up.  I do not feel like driving with control arm issues is safe without having the car formally assessed. It is unclear why Tesla is pushing back on this.  Waiting 39 days for this is unacceptable.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11617055,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/20/2024","dateComplaintFiled":"09/28/2024","vin":"7SAXCDE5XPF","components":"STEERING,UNKNOWN OR OTHER","summary":"The steering wheel horn is a small button on the side rather than on the middle of the steering wheel. Because of this, in an emergency where I was about to be hit in a T-bone vehicle accident, I tried to hit the horn to alert the other driver but was not successful in doing so. I find it dangerous to not have the horn available on the middle of the steering wheel, or at minimum a more easily accessible button.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11616856,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/26/2024","dateComplaintFiled":"09/27/2024","vin":"7SAXCDE54PF","components":"UNKNOWN OR OTHER","summary":"Regarding the horn location on the steering wheel: When the steering wheel is not straight, it's difficult to locate the horn button without looking down. It isn't even a physical button. The driver has to use the finger tip to feel for it.  In an emergency, there's no time for this. There have been numerous near-miss accidents due to the need to look down to find the horn button. It's purely luck that we haven't had a serious accident. The horn's position is both ridiculous and dangerous. Some Tesla owners have complained to the NHTSA about the horn's location.  Tesla company told me that they couldn't change to horn button to the center where the airbag is just like the rest of the world. This is a matter of saving lives. They refuse to make any correction.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11613333,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/18/2023","dateComplaintFiled":"09/08/2024","vin":"7SAXCBE6XPF","components":"BACK OVER PREVENTION,FORWARD COLLISION AVOIDANCE","summary":"1.Tesla failed to adequately warn us that the 6 sensors in the front and back of the 2023 Model have been removed.  Comment from Tesla Collision Center team in Carlsbad:   \"We both understand the calibration issue won\u2019t be fixed overnight. A program should be in place to educate customers on the change from sensors to cameras.\"  2. Objects and images in the rear camera are much closer than they appear and the camera sensors do not work properly.  Where was this warning when we bought this car?  From Jared's Tesla Service report:   \"There are certain feature limitations which can trigger warning messages and cause some inaccuracies when using this feature. Service Engineering is aware of these issues and is working towards implementing improvements via future firmware updates.\"  3. As a result of Tesla's failure to warn us, I relied on the rear camera and camera \"sensors\" and backed into the corner of my neighbor's open garage causing $6,322 in damage.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11613256,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/07/2024","dateComplaintFiled":"09/07/2024","vin":"7SAXCAE56PF","components":"LANE DEPARTURE","summary":"2023 Tesla Model X repeatedly and frequently provides distracting false lane departure warning. A sudden loud noise is generated and the display flashes red. However there is no lane departure occurring when this warning is being generated. Has happened over 20 times in the last 2 to 3 months.  Display additionally states \"corrective steering applied\", however there is no force in the steering wheel.  Tesla states this is by design.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11611406,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/07/2024","dateComplaintFiled":"08/28/2024","vin":"7SAXCDE53PF","components":"UNKNOWN OR OTHER","summary":"HORN BUTTON PLACEMENT ON STEERING WHEEL IS EXTREMELY SMALL AND NOT ON THE CENTER OF THE STEERING WHEEL.  EXTREMELY DIFFICULT TO FIND AND ACTIVATE IN AN EMERGENCY.  ALSO HAARD TO PINPOINT WHILE TURNING.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11611168,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/27/2024","dateComplaintFiled":"08/27/2024","vin":"7SAXCDE5XPF","components":"STEERING","summary":"The horn placement on the steering wheel is on the side as a haptic touch button and not in the center of the steering wheel as an airbag horn switch, probably the only car and model with such button.   It puts everyones safety at risk. If somebody is trying to make a bad merge into my lane and i have to honk in emergency , the hand by intuition goes to the center of steering wheel. Even if the hand goes to the side, because of emergency maneauver several buttons get pressed resulting in loss of precious time for  me or the other driver to maneuver out of the lane,  This happened with me today and i narrowly escaped the accident.   This needs to be fixed ASAP before any bad thing happens with someone.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11608135,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/12/2024","dateComplaintFiled":"08/13/2024","vin":"7SAXCDE52PF","components":"UNKNOWN OR OTHER","summary":"The horn on this vehicle is a tiny haptic button on the right side of the steering wheel instead of being a large (or multiple) big real buttons in the middle of the wheel.  This is a glaring safety issue because it's very difficult to find.  The difficulty compounds when under stress or when turning the wheel tightly in a parking lot.  At that point it's almost impossible to find the button.  Before purchase Tesla told me that I'd be able to swap this steering wheel out for an updated one with a practical horn for $250.    I've contacted Tesla monthly for almost a year and I keep getting the same run-around --- that they are not currently allowing the swap.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11604297,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/14/2024","dateComplaintFiled":"07/24/2024","vin":"7SAXCBE67PF","components":"VEHICLE SPEED CONTROL","summary":"The contact owns a 2023 Tesla Model X. The contact stated that while stopped at the driveway and waiting for the gate to open, the vehicle inadvertently accelerated, struck the gate, and came to a stop. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 8,000.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11603890,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/22/2024","dateComplaintFiled":"07/22/2024","vin":"7SAXCDE54PF","components":"UNKNOWN OR OTHER","summary":"Unable to locate the touch area for the horn in an emergency situation.   A couple of times I had a vehicle backing into me, and could not find the horn.  In an emergency situation, you need to keep your eyes on the object and not be looking around the steering column where to touch.  After dark, it is totally impossible to find.   I find it to be a significant safety concern.  Now that Tesla is finally releasing \u201824 model X with the center horn I personally think Tesla should replace non-center horns/wheels at no charge if customer desires. Thank you for your assistance in this manner to create a recall.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11603603,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/16/2024","dateComplaintFiled":"07/21/2024","vin":"7SAXCDE51PF","components":"UNKNOWN OR OTHER","summary":"In this model, horn is a small touch button to the right side of center.  In the event of emergency- this cannot be easily located. I almost had a crash trying to take off my eyes from driving to find the small horn touch button.   The horn should be moved to center of steering- like they finally did for 2024 models.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11602998,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/20/2024","dateComplaintFiled":"07/17/2024","vin":"7SAXCBE64PF","components":"AIR BAGS,UNKNOWN OR OTHER,SERVICE BRAKES","summary":"Description of the Problem:  Component/System Failure: On [XXX], while using the Full Self-Driving (FSD) feature of my Tesla Model X, the vehicle experienced severe phantom braking and unexpectedly veered off the road near Rio Vista, Antioch, CA. The failure appears to be related to the FSD system, braking, and steering. The vehicle is currently in Tesla\u2019s possession and available for inspection upon request. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)      Safety Risk: The malfunction put my safety and the safety of others at significant risk. The sudden phantom braking and veering off the road could have caused a serious accident. Fortunately, there were no immediate external damages or injuries, but the incident highlighted a critical safety failure.  Reproduction/Confirmation: The problem has not been reproduced or confirmed by an independent service center. Tesla has had the vehicle for over three weeks, claiming to conduct a diagnostic check, but has not communicated any findings.  Inspection: The vehicle has been inspected by Tesla, but no results have been shared. No inspections have been conducted by the police or insurance representatives as there was no collision or external damage.  Warning Lamps/Messages: There were no warning lamps, messages, or other symptoms prior to the failure. The incident occurred suddenly and without prior indication of a malfunction.  Summary: The incident highlights a severe malfunction in the Full Self-Driving system of my Tesla Model X, posing significant safety risks. Tesla\u2019s lack of communication and failure to provide a loaner vehicle during the extended diagnostic period is unacceptable. I am requesting NHTSA\u2019s assistance in addressing this safety concern and ensuring a thorough investigation.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11602999,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/14/2024","dateComplaintFiled":"07/17/2024","vin":"7SAXCDE50PF","components":"STRUCTURE","summary":"The trim surrounding my two front wheels, as well as part of the trim on my rear passenger-side tire, popped completely off of the vehicle while driving through a typical rain storm in Central Florida. That is a total of three pieces ejected during the normal course of driving. Part of the trim on the driver's side was protruding, but seems to have snapped back into place. There wasn't a lot of wind, visibility wasn't that poor. Other vehicles had slowed down, as did we, but it was not an abnormally strong storm from our observation. I didn't see any other vehicles we encountered shedding parts like I was. We didn't hydroplane at any point during the drive. The following day, Monday [XXX], I drove down the same road and retrieved the front passenger side piece of trim off of a sidewalk; I failed to locate the other two pieces. I believe this is a safety issue if parts of my vehicle can pop off during a simple rain storm, something that occurs nearly daily during the Summer where I live.  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11600483,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/10/2024","dateComplaintFiled":"07/09/2024","vin":"7SAXCBE59PF","components":"ELECTRICAL SYSTEM,AIR BAGS,SEAT BELTS","summary":"I just had a forth occurence  of the \"safety restraint system error\" message on my Tesla.  I say forth, because the three times previous, I had to go into Tesla to have them \"fix\" the issue, only for it now, to happen again for the 4th time.  I don't think this is a small issue, and you guys need to know about it.  Not sure, this is just faulty service teams, or inexperience, or. they are just failing to fix it properly.  But given that the messaging has to do with seatbelts and/or air bags, I think this is pretty important.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11598343,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/26/2024","dateComplaintFiled":"07/02/2024","vin":"7SAXCBE65PF","components":"STEERING","summary":"My Tesla vehicle is equipped with a yoke (instead of a steering wheel), and a small button for the horn on it.  Last week while making a (legal) u-turn, another vehicle suddenly entered my lane.  I tried to honk the horn to alert the driver, but given the awkward position of the yoke (in the middle of the u-turn) and off-center placement of the horn button, my hands could not find the horn button and I was unable to honk the horn in time.  I came a few inches away from hitting the vehicle and sustaining thousands of dollars in damages.  The placement of the horn button on the yoke is a serious safety issue, especially in such situations.  I would like Tesla to replace it with a standard steering wheel with a horn in the middle.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11597813,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/26/2024","dateComplaintFiled":"06/30/2024","vin":"7SAXCDE56PF","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING","summary":"Placing the turn signal 'buttons' on the steering wheel makes them impossible to use when the wheel is not centered. While driving parking lots and roads with immediate left/right turns and or intersections it is impossible properly signal while driving this vehicle in it's current condition. By not being able to signal, it increases the likelihood of a collision.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11597613,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/27/2024","dateComplaintFiled":"06/29/2024","vin":"7SAXCDE52PF","components":"UNKNOWN OR OTHER","summary":"Horn placement on steering wheel is a small button to the right of the airbag, which is difficult to engage, rather than in the center like nearly all vehicles for the last 50 years. I have had several incidents where I need to use the horn to warn another driver and rarely can find it when needed. Very dangerous and I feel lucky it hasn\u2019t resulted in an accident.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11597232,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/13/2024","dateComplaintFiled":"06/27/2024","vin":"7SAXCBE56PF","components":"UNKNOWN OR OTHER","summary":"After a recent service call, the driver door that automatically opens when I approach the car with my phone app opens really quickly and big. It used to only opens a small gap. I asked the service center and the said it is due to software updates and it is not adjustable. The problem is that it doesn\u2019t detect ongoing traffic when car parked on the street. The door also hit me twice so it was not able to detect me approaching at certain angles. It is not open in angles consistently that I think it can cause cars crashing into the my car\u2019s door at street parking. I\u2019ve asked tesla service center yo report the problem to corporate but do not trust that they would treat it seriously.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11597263,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/12/2024","dateComplaintFiled":"06/27/2024","vin":"7SAXCBE56PF","components":"SEAT BELTS","summary":"Seat belt buckle is always stuck at second row right seat. Tesla did not fix it during last service appointment. My child has to climb underneath the seat belt.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11596872,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/25/2024","dateComplaintFiled":"06/26/2024","vin":"7SAXCBE66PF","components":"STEERING","summary":"In dense rush hour traffic at approximately 7:20pm EST [XXX], a bus started merging in my lane just on my side on [XXX] . The horn in the 2023 Tesla Model X is a tiny button located in proximity of the right hand scroll button on the wheel right spoke. It\u2019s difficult to hit in an emergency and in attempt to signal the bus I probably hit the scroll wheel several times instead. Pressing the scroll wheel once activates the autopilot (\u201cfull self driving\u201d in my case). The car shook and lurched likely due to the conflicting inputs of activating autopilot and braking (my guess) or for some other reason. The location of the horn as a tiny button on the steering wheel close to other buttons affecting the car steering response is extremely dangerous. I failed to signal the bus and I almost crashed my vehicle in confusion of the wheel shaking response. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11596350,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/24/2024","dateComplaintFiled":"06/25/2024","vin":"7SAXCBE6XPF","components":"STEERING","summary":"Hello, this is a complain for the placement of the horn on the 2023 Tesla Model X. The horn is a button on the side of the steering wheel and it is very hard to use especially when the wheel is turned. I almost got into an accident because I couldn't honk and alert the other driver in time.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11596106,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/19/2024","dateComplaintFiled":"06/24/2024","vin":"7SAXCDE55PF","components":"STEERING,UNKNOWN OR OTHER","summary":"Safety hazard / concern over Horn Button on steering wheel as well as Turn Signal buttons. Not having a center horn has been challenging and dangerous as instinct is to press the center of the wheel and not look for the horn button in quick road hazard situations, merging traffic, etc.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11596030,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/22/2024","dateComplaintFiled":"06/23/2024","vin":"7SAXCDE55PF","components":"UNKNOWN OR OTHER","summary":"The 2023 Model X is not equipped with a real horn, only a button on the side of the wheel. Yesterday someone veered into my lane and I was unable to find the button in time almost causing a collision. It's idiotic that they were allowed to not include a physical horn. The 2024 model year fixed this but they offer no free retrofit.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11596028,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/03/2024","dateComplaintFiled":"06/23/2024","vin":"7SAXCBE6XPF","components":"STEERING","summary":"The horn is a small button on the steering wheel vs a large horn in the middle of the steering wheel. In an emergency situation the horn requires thought to press. Time is not something you have in an emergency.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11595808,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/06/2024","dateComplaintFiled":"06/21/2024","vin":"7SAXCBE54PF","components":"STEERING","summary":"The horn is not mechanical and is not located in the center of the steering wheel. It is dangerous that it is a switch on the right side of the wheel. The horn is located next to the wiper switch and I have had multiple incidents where I could not initiate the horn and used the wipers. Tesla has a retrofit where they can put the horn in the middle and the newer models have it in the center of the wheel like traditional vehicles but are charging 2400+ for owners to get it corrected.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11595273,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/13/2024","dateComplaintFiled":"06/19/2024","vin":"7SAXCDE51PF","components":"UNKNOWN OR OTHER","summary":"Horn button on steering wheel in the 2023 Model X is difficult to access when trying to warn another vehicle of an unsafe manuver such as a lane change without noticing my vehicle next to it.  In my specific incident, a driver on my left tried to change lanes and nearly collided with me as I had to visually locate the small button (1 of four buttons on the right top of the steering wheel) then press it which takes much more time than hitting the center of the steering wheel with the palm of your hand to alert the other driver with my horn. I instead had to hit the breaks and narrowly avoided a collision.  This delay in finding the 1-2 centimeter button is a design problem that has been address in the 2024 Model X by Tesla which added a phyical push horn to their steering wheel like every other automobile.  This a safety design issue that will lead to accidents and needs to be addressed.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11595009,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/12/2024","dateComplaintFiled":"06/18/2024","vin":"7SAXCBE68PF","components":"STEERING","summary":"2023 Model X Plaid.   All stalks and physical horns have been removed. They are now capacitive buttons on the steering wheel that move with the wheel, are not raised to find easier, and are difficult to find in emergencies.  I was nearly in a head-on collision and couldn't find the horn fast enough so I had to swerve excessively to avoid getting hit. The other driver didn't even know I was there.  The 2024 model now has a physical horn, but Tesla refuses to swap out mine citing \"upgrade paths\" I have less than 2000km on this car.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11595074,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/10/2024","dateComplaintFiled":"06/18/2024","vin":"7SAXCDE51PF","components":"UNKNOWN OR OTHER","summary":"The 2023 Model X has a very small off center horn button unlike every other car I have ever owned which had the horn in the center airbag area.  I have had several occasions where I needed to alert a driver trying to merge into my occupied lane and failed to do so because my muscle memory could not find the horn were it is expected to be.   Even if I do remember that the horn is a tiny button on the \"right\" side of the steering wheel, the right side is in a random location based on your current position of the steering wheel making it almost impossible to find the button while turning the wheel to avoid it situation you are trying to alert.    Tesla has since corrected this issue in the 2024 model but they should be forced to recall existing models with this poorly designed steering wheel and horn position.   It is a major safety issue which can easily lead to accidents that could have been avoided.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11594709,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/19/2024","dateComplaintFiled":"06/17/2024","vin":"7SAXCAE55PF","components":"STEERING","summary":"Honk as a button instead of at the center. Came close calls a few times where accident could have been avoided if I am able to honk within split second. I kept pressing center of the steering wheel. Safety Recall should be made. [XXX]  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11594710,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2024","dateComplaintFiled":"06/17/2024","vin":"7SAXCBE59PF","components":"STEERING,UNKNOWN OR OTHER","summary":"Horn button is not in center of steering wheel. This makes sounding of the horn by a driver less accessible in an emergency or urgent situation to avoid a collision, accident, or pedestrian. Please request a recall for a standard center horn location I'm the steering wheel.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11594660,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/16/2024","dateComplaintFiled":"06/16/2024","vin":"7SAXCBE50PF","components":"UNKNOWN OR OTHER","summary":"It has been hard for me to signal right and left in a timely manner due to the fact that the turn signal stall has been replaced with two buttons on the left side of the steering wheel. To make this new design even more complicated to learn, when the steering wheel is turned 180 degree (ie when parking or exiting a parking space) the right/left signal buttons are on the opposite side of the wheel and in reverse positions.   Second, the only way that I know of to honk the horn, is to press a small button on the right side of the steering wheel. My wife and I have never been able to honk the horn in a timely fashion because this is not how anyone has ever learned to operate the horn on a car, which is supposed to be a bump on the center of the steering wheel.   Tesla should be required to replace these controls with standard controls that do t require a new training program and hours of drills to make them instinctive.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11594534,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/03/2023","dateComplaintFiled":"06/15/2024","vin":"7SAXCDE53PF","components":"UNKNOWN OR OTHER","summary":"Due to the location of the horn on the 2023Tesla Model X it poses a serious problem in an  emergency. What component or system failed or malfunctioned, and is it available for inspection upon request? The location of the horn on the steering column is a serious danger in an emergency due to its design and location making to hard to access in a emergency situation   How was your safety or the safety of others put at risk? there have been several close calls with other drivers merging over and there  is not enough time to apply the horn due to its location.  Has the problem been reproduced or confirmed by a dealer or independent service center? Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? i know at least one other tesla model x owner who has reported this same issue to Tesla Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? The problem is due to the poor design which puts the horn in a bad location with the potential of causing an bad incident.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11592742,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/02/2024","dateComplaintFiled":"06/05/2024","vin":"7SAXCBE50PF","components":"UNKNOWN OR OTHER","summary":"the horn on the 2023 Tesla x is horribly positioned, and a real safety concern.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11592031,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/02/2024","dateComplaintFiled":"06/02/2024","vin":"7SAXCAE51PF","components":"UNKNOWN OR OTHER","summary":"I was driving in the slow lane of a 3-day (each direction street).  On my right were cars parked on the street.  A car in the 2nd lane was coming up and passing me and it decided (without signaling) to turn into my lane.  Scared I tried to press the horn, but pressing the large padded center of the steering wheel is not the horn.  Frantically, as the car kept moving into my car, I slammed my hand on the center of the steering wheel, but no sound.  Finally I slammed on the brakes, not knowing if I would be hit by the car behind me.  The stupid horn on the Tesla is just a small button in one corner of the steering wheel that moves around as the steering wheel is turned.  This is an incredibly dangerous and mostly useless location for a car's horn.  Please please require Tesla to provide a center-of-steering wheel horn and not some tiny, off-center, difficult-to-find-in-an-emergency horn button.  I believe Tesla has recognized how dangerous this is and changed the steering wheel design on 2024 cars, but for all of the prior cars, this danger remains.  Please require Tesla to fix this dangerous condition.  Thank you.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11591723,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/25/2024","dateComplaintFiled":"05/31/2024","vin":"7SAXCBE53PF","components":"VISIBILITY/WIPER","summary":"Tesla Model X wipers are not working properly in rain. The max speed is 3 and it is not helping in the rain at all which is a severe safety concern for me and other vehicles on road. The Auto mode on wipers also doesn't detect the rain properly and sensitivity is not adjusted.  Please look into this. I believe this is across all the Tesla models. Tesla is pushing over the air updates for wipers but this is not helping at all.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11590846,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/20/2023","dateComplaintFiled":"05/26/2024","vin":"7SAXCDE51PF","components":"UNKNOWN OR OTHER","summary":"This model is designed with a small button on the steering wheel to activate the horn- I have attached 2 pictures of the horn button ( not a standard horn in any way) to show how small and non- standard it is.      In the event the driver needs to use the horn, the driver needs to take his eyes off the road/traffic conditions to locate the small horn button.   Also if the car is not traveling in a straight line and the steering wheel is turned to either side, it is even more difficult to locate the small horn button as the wheel is not positioned straight up.    I have had several situations since I purchased the car in 11-23 where I needed to sound the horn to warn a pedestrian, a car that was pulling out of an intersection when I had the right of way, and a bicycle that crossed out of a bike lane into my traffic lane.  In each of these instances I was not able to make the horn sound quickly and when you are in an unsafe driving situation the last thing you want to do is take your eyes and attention away from what is going on in front of you to look for a small horn button.   I feel strongly this is a safety issue that is an accident waiting to happen.   I understand through readers forums that Tesla has updated and retrofitted some models with the standard center wheel/ airbag type horn activator, but also was told that does not apply to my vehicle.     I have asked Tesla service if there is a fix for the issue and their response was to contact customer service.   I have not had any response from Tesla in regards to my concerns.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11590698,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/16/2024","dateComplaintFiled":"05/25/2024","vin":"7SAXCAE55PF","components":"UNKNOWN OR OTHER","summary":"The steering wheel has a small button for the horn to honk instead of the actual big center . This is very dangerous , when coming close to an accident and need to alert the other driver , i simply cannot honk the horn as its instinct to press the center of a steering wheel. Instead they made it this little small button on the steering wheel which would be impossible to press in A stressful situation","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11589662,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/02/2023","dateComplaintFiled":"05/20/2024","vin":"7SAXCBE51PF","components":"STRUCTURE","summary":"The contact owns a 2023 Tesla Model X. The contact stated while driving at various speeds or attempting to start the vehicle, there was an abnormally strong foul odor coming from inside the vehicle. The contact stated the odor ceased after driving for 30 minutes. The vehicle was taken to a local dealer three times. The contact stated that the local dealer replaced the filters, and the contact was advised to turn off the air conditioner and turn it on while driving; however, the failure persisted.  The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 30,000.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11588313,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/11/2024","dateComplaintFiled":"05/12/2024","vin":"7SAXCAE53PF","components":"STEERING,ELECTRICAL SYSTEM","summary":"While driving on interstate, a semi trailer began merging into my lane. I attempted to hit the horn and no response was produced by the car. The stoke steering wheel does not have a push horn, and requires a button. The hand mash is supposed to work per Elon Musk on X. I was unable to perform potentially impactful sound response to other vehicles. The horn should not be allowed to be a button as emergency situations do not allow a refocus.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11588205,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/10/2024","dateComplaintFiled":"05/11/2024","vin":"7SAXCDE51PF","components":"UNKNOWN OR OTHER","summary":"The Tesla Model X uses a small capacitive touch horn button which is impossible to locate and press in an emergency. I was driving and was about to be hit by a drifting vehicle and nowhere to move. I tried to honk the horn, but could not find it since it is not a normal center horn. Almost collided with the other vehicle. This design is extremely dangerous and should have never been allowed. It should be recalled before it causes injuries or deaths.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11586847,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/03/2024","dateComplaintFiled":"05/03/2024","vin":"7SAXCBE53PF","components":"UNKNOWN OR OTHER","summary":"Car garage door activation software.  My Tesla car activated the garage door, opening it while I was getting ready to back into the garage, as it was supposed to do.  After I initiated backing into the garage, the Tesla, on its' own, activated the door to close as I was backing into the garage.  The garage door came down onto the top of the spoiler on the rear of my Tesla Model X.  I did not activate the door opener on the control panel.  While backing up, I could not see the door in the process of closing.  I have a video of the incident.  I contacted Tesla and was told they would not cover the damage.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11585993,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/28/2024","dateComplaintFiled":"04/29/2024","vin":"7SAXCDE58PF","components":"STEERING","summary":"I have driven this model x a few months now and there are many time I wasn\u2019t able to put on turn signal and honk the horn due to design . The turn signal is activated by turn buttons in a very small area right next to each other. When needed , the button would cause a lot of confusion , for instance , if I want to put on left blinker I would accidentally put on right, it is especially true when trying to put on signal when the steering wheel is already turned, the only way to avoid false input is to physically looking at the turn signal buttons before put on the blinker , but it is very dangerous for you driving because you are taking your view from the road. Also the horn activation is also very dangerous , I have encountered some situation when the horn is required to gain attention from other drivers or even pedestrians, but when needed , I am either missed the horn button completely or would activated the windshield wipers instead due to its design. Just like turn signal I would have to take my eyes off the road to make sure the correct button was pushed . I think it is very dangerous. I hope there\u2019s some recall available to retrofit traditional horn button in the center of the steering and a physical turn stalk . Thank you for reading this and I hope it\u2019s a valid complaint and would result in some positive outcomes to ensure the safety of drivers and pedestrians.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11585656,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/17/2024","dateComplaintFiled":"04/28/2024","vin":"7SAXCAE56PF","components":"STEERING","summary":"The Model X steering wheel has a haptic horn button instead of the standard mechanical horn that every other car uses.  This presents a huge safety issue because of the size and location of the haptic horn button and the fact that it's not a physical or mechanical button.  On several occasions the horn has gone off unintentionally causing a road hazard and when an emergency situation arises, you must take your eyes off the road to look for the horn light. This puts my family and others drivers at extreme risk.  Tesla appears to have acknowledged the problem because they have since switched back to a mechanical horn, however they refuse to replace our group of drivers horns under warranty.  I am submitting this safety because I believe it is a danger to all drivers that the emergency horn is unable to be accessed when needed.  Thank you","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11585572,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/22/2024","dateComplaintFiled":"04/27/2024","vin":"7SAXCBE50PF","components":"WHEELS,UNKNOWN OR OTHER","summary":"We bought our tesla model x on or about June 6th 2023, on or about march 22nd our right rear tire developed a leak, we took it to les Schwab tires to have it checked our and they discovered it was a cracked wheel, they said it was a defective wheel and that we should take it to tesla to get replaced as they have seen 3 others in the last 2 weeks. We took it to tesla and they said they would not warranty any wheels as they have never warrantied any before. They said it was due to road impact but there is no sign of any impact visible other than the crack. Around that same time our passenger door window button fell inside the door panel so we scheduled an appointment to have it fixed and had been advised it would be covered. My wife took it to them on or about April 19th and one guy said it probably wouldn't be covered then the other service adviser stated that it would be warranty as we have not had the car for even a year but then the service manager refused to fix it and wanted us to pay over $1,000 to fix it. They said it was from abuse that it broke but not sure how you abuse a switch push down on it with your finger to activate switch. Now on Saturday April 27th we have developed another tire loosing air, now the left rear due to another cracked wheel. Now I did more research online and have found numerous people with the same problems and having 3-4 of their factory wheels breaking. This is also on top of the car wearing out the inside edge of the tire while the center and outer part of the tire has lots of life left in it meaning that the alignment is not properly set but tesla says that it is normal because it is a performance vehicle. Not sure that I would consider  a 6 passenger sub a performance vehicle","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11585112,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/22/2024","dateComplaintFiled":"04/25/2024","vin":"7SAXCAE59PF","components":"STEERING,UNKNOWN OR OTHER","summary":"The horn's position on the steering wheel is not fixed, leading to instances where it fails to alert other vehicles or passengers in potentially dangerous situations. For example, there was one occasion where a vehicle approached from the opposite direction, necessitating the use of the horn, but I struggled to locate it as the steering wheel was turned at a 90-degree angle. Additionally, the horn button itself is quite small. The turn signal indicators have caused issues in multiple scenarios due to difficulty in locating the switch. This often occurs when needing to signal a quick left-right or right-left maneuver, especially when the steering wheel is already turned in the opposite direction","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11585100,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/24/2024","dateComplaintFiled":"04/24/2024","vin":"7SAXCBE6XPF","components":"STEERING","summary":"The horn on the Model X is a tiny button on the steering wheel. This is a safety issue and not instinctual in the event of an emergency.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11584222,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/18/2024","dateComplaintFiled":"04/20/2024","vin":"7SAXCBE62PF","components":"UNKNOWN OR OTHER","summary":"The horn button is a hazard to use when in an emergency and wheel is turned. Such as a u-turn and someone makes an illegal right and i have no time to find the horn button when wheel is upside down on a u-turn. This is unsafe and should be replaced with a horn that is in the center of the steering wheel like most cars.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11583454,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2024","dateComplaintFiled":"04/17/2024","vin":"7SAXCBE62PF","components":"STEERING,UNKNOWN OR OTHER","summary":"Hello,  Thank you for taking the time to address this issue. As you may already be aware, the honk button is not centrally located on the steering wheels of Model X or S vehicles. This has led to several instances where cars backing up in parking lots have nearly collided with my vehicle because I instinctively honk to alert them.  Tesla has recently redesigned the honk button, moving it to the center instead of the touch thumb button on the right side.  I strongly urge Tesla to consider replacing the steering wheel to place the honk button at the center for improved safety.  Thank you for your attention to this matter. Your consideration is greatly appreciated.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11583221,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/09/2024","dateComplaintFiled":"04/16/2024","vin":"7SAXCBE69PF","components":"UNKNOWN OR OTHER","summary":"The steering wheel only has a flat tiny horn button that is impossible to use in an urgent situation effectively rendering the car with no horn in higher velocity scenarios.   Finding the horn button (which not only is not raised but actually not a button) while driving to honk the horn is a near impossible task.   I\u2019ve had several close calls where I couldn\u2019t get to the horn in time. Fortunately I was able to avoid an accident.   The steering wheel needs to be replaced with a horn pad or button that is immediately accessible in an urgent situation.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11583075,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/08/2024","dateComplaintFiled":"04/15/2024","vin":"7SAXCDE53PF","components":"STEERING,VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE","summary":"Issue is with Tesla Full Self Driving subscription for $199/month and is available for inspection. No warnings or symptoms were indicated. The vehicle recommended I re-enable the service every time the vehicle restarted after it was shut off.  Tesla's phone support stated the following is normal expected behavior, so an inspection isn't needed:  1. Automatically changed lanes on interstate into the space occupied by another vehicle multiple times. Thankfully, crashes were avoided by attentive drivers of involved vehicles.  2. Confused \"40 MPH Minimum Speed\" signs for speed limit, resulting in over 30 instances were speed was drastically and suddenly reduced, without warning, every time the sign appeared.  3. Automatically changed lanes on interstate from rightmost lane to center lane despite no traffic present. This seems to be a default behavior that cannot be adjusted.  4. Disabled cruise control and lane keeping assist when driver overrode automated systems (accelerated, braked, manually adjusted steering) to avoid a crash. Kept these systems disabled as a punishment until driver parked car and restarted.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11582117,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/12/2024","dateComplaintFiled":"04/10/2024","vin":"7SAXCBE5XPF","components":"UNKNOWN OR OTHER","summary":"The Tesla yoke steering wheel - the placement of the horn button being a haptic button on the right side of the steering wheel poses a great safety issues when trying the horn and unable to locate it. Whether the steering is in the straight position or turning it, it is almost impossible to honk the horn in an emergency. In the past month, I almost ran over a pedestrian that did not look going into the crosswalk and I was unable to honk, and a car that made a lane change on the freeway and I couldn't locate the horn.  This is a GREAT safety issue which the NHTSA should make a recall for Tesla to change the yoke to the updated design at no charge since the updated design has the horn in the midde. There is a reason Tesla did this and they should go back and retro fit the yoke with the horn button to the newer design.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11581732,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/08/2024","dateComplaintFiled":"04/08/2024","vin":"7SAXCBE52PF","components":"STEERING","summary":"The yoke steering wheel had multiple issues ranging from cosmetic to skipping sometimes while turning. To the best of my knowledge, based on talking to Tesla Service professionals, Tesla is aware of this problem and has internally created a document to change these yokes, but it is not doing as regularly as it should. The service staff refuses to clarify the conditions of warranty repair for this faulty part, and I suspect a major incident can happen with these Yokes failing.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11581756,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/15/2023","dateComplaintFiled":"04/08/2024","vin":"7SAXCDE59PF","components":"UNKNOWN OR OTHER","summary":"The car allows you to set favorite channels and change them from the left scroll wheel on the steering yoke/wheel.  It works for FM radio, but stopped working last November for XM radio.  After 9 contacts with Tesla, they have not corrected the defect.  In order to change the favorited channels, it requires 3 or 4 taps on the screen - which requires removing your eyes from the road for 4-6 seconds.  When it works properly, tapping the scroll wheel left or right changed the channel to next or previous favorited channel.  I neatry went off the road last week trying to change the XM radio to the next favorite.  This did work on both my previous model Tesla sedans from 2013 until 2023.  It worked on this car for several months, but stopped working in November 2023.  Nine requests to Tesla for repair have have not been successful in any action.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11581599,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/09/2023","dateComplaintFiled":"04/07/2024","vin":"7SAXCDE59PF","components":"LANE DEPARTURE,FORWARD COLLISION AVOIDANCE","summary":"Subject: Urgent ADAS Issue: UI_a114 Error in Teslas with EAP/FSD in East Oahu  I'm reporting a critical, location-specific safety concern affecting Teslas with Enhanced Autopilot or Full Self-Driving in East Oahu, particularly when heading westbound. This widespread issue, known as error UI_a114, disables all Advanced Driver Assistance Systems (ADAS) without warning. It impacts essential safety features, such as Adaptive Cruise Control, Lane Keeping, and Emergency Braking, presenting significant risks.  Tesla Support in Honolulu acknowledges this as a multi-year issue among East Oahu Tesla owners with EAP/FSD, regardless of activation status. This suggests a software-related problem or environmental interaction unique to this region, necessitating urgent investigation and resolution to ensure driver and public safety.  Further details are provided in the attached PDF. Your attention and action on this matter are crucial.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11581090,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/29/2023","dateComplaintFiled":"04/04/2024","vin":"7SAXCBE66PF","components":"UNKNOWN OR OTHER","summary":"This wasn't just one incident, but many incidents since I got the car on [XXX].  The horn is not in the center of the steering wheel where it is on every other car.  It is a tiny button on the steering wheel that is impossible to find if you are turning the wheel and even harder to find when someone is going into your lane and is about to hit you or when they are backing out of a space and you have no time to look for the tiny button.  I've come close to getting in many accidents because of this.  Tesla has since changed the steering wheel/Yoke so the horn is where it should be (in the center of the steering wheel) but they are not replacing the old dangerous ones.  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11580861,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/29/2024","dateComplaintFiled":"04/03/2024","vin":"7SAXCBE51PF","components":"SEAT BELTS","summary":"Seat belts in rear seats are not installed correctly. The tongue of the seatbelt does not fit into the buckle properly/ correctly.  The service center was notified of this issue. A service apportionment was set up. The service technician identified that they see the problem. The car was left to be serviced and the problem to be corrected. However when we were notified that the service of complete and the car was ready to picked up, upon picking up the car  there was no change.  The seatbelts are the exact same way as when we dropped it off. We were told that seatbelts function as expected. Our children carseats are in those seats and we are concerned for their safety.  These factors, coupled with the volume of recall notices we\u2019ve received on the vehicle so far, give us significant pause and raise major concerns about the composition, fidelity, and safety of this Tesla Model X.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11580322,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/31/2024","dateComplaintFiled":"03/31/2024","vin":"7SAXCAE54PF","components":"UNKNOWN OR OTHER","summary":"Horn is not in the center and rather a button. This makes it very hard to hit in an emergency. Please make them replace all past and new steering wheel with this issue.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11579943,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/16/2023","dateComplaintFiled":"03/28/2024","vin":"7SAXCAE54PF","components":"STEERING,UNKNOWN OR OTHER","summary":"My steering wheel doesn't have a usable horn functionality. There is a subtle button on the side of the wheel, which isn't even a physical button, and it's very small in size. My wife and I had a few situation already where we couldn't do a horn signal quickly enough and we barely escaped an accident in those cases. The existing horn button is very hard to use, it's placed non-intuitively, it's impossible to find without looking at the steering wheel, and it's very hard to use when the steering wheel isn't positioned straight. All other cars I driven over my lifetime had a horn right in the center of the steering wheel, which is the most obvious and usable placement, given the urgency of the situation when drivers are supposed to use it.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11579445,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/25/2024","dateComplaintFiled":"03/26/2024","vin":"7SAXCDE56PF","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"While operating my vehicle, it is required to use turn signals to indicate turning intention to other drivers. Even after thousands of miles of use, the 'Capacitive touch' buttons on the steering wheel that Tesla has are unsafe, unusable, and infuriating. These buttons are difficult to locate, difficult to engage with and impossible to use quickly or reliably. Every Tesla without turn signal stalks should be recalled. I often press the wrong button, no button, or just have to simply give up on signaling because it is impossible to safely or reliably use the buttons provided. Turn signal stalks are easier, faster, more reliable, and thus safer. Please help end this nonsense by requiring tesla to fix this. thank you.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11578746,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/20/2024","dateComplaintFiled":"03/21/2024","vin":"7SAXCDE56PF","components":"UNKNOWN OR OTHER","summary":"On an occasional basis, and during a critical event, it is imperative that the operator of any vehicle be able to quickly, and reliable use the horn. This is needed to alert other drivers of dangerous situations, or bring attention to those around the vehicle. After driving this vehicle several thousand miles, I have determined that the horn 'button' is not something anyone can commit to memory or use safely when needed quickly in an emergency. Muscle memory of all cars is 'push center for horn'. The 2021-2023 Tesla Model X uses a button that is touch sensitive and nearly impossible to operate quickly or reliable in an emergency situation. Tesla has corrected the issue with the 2024 Model X, however that leaves thousands of cars not repaired. Please require Tesla to correct this asinine oversight.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11578455,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/05/2023","dateComplaintFiled":"03/20/2024","vin":"7SAXCAE50PF","components":"ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES,FORWARD COLLISION AVOIDANCE","summary":"The contact owned a 2023 Tesla X. The contact stated that while driving at 25 MPH, the contact became distracted by an incoming phone call and crashed into another vehicle. The air bags deployed upon impact and the contact became locked inside the vehicle. The whereabouts of the other driver were unknown. The police were called to the scene but were unable to assist with the contact's removal from the vehicle. After close to an hour,  the contact finally found a latch to unlock the vehicle. The contact sustained a headache as a result of the accident but did not seek medical attention. A police report was filed. The vehicle was towed from the scene to a Tesla service center. The contact stated that the forward collision avoidance feature failed to operate as needed which should have prevented the accident. Upon investigation, the contact discovered that the vehicle was included in NHTSA Campaign Number: 23V862000 (Latches/Locks/Linkage; Electrical System). The manufacturer was informed of the failure but offered no assistance. The vehicle was later totaled without the contact's knowledge. The failure mileage was approximately 1,000.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11577780,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"03/16/2024","dateComplaintFiled":"03/16/2024","vin":"7SAXCBE53PF","components":"STRUCTURE","summary":"When I pressed the button (lower button near  the left side rear seat inside the car)  to close the falcon door on left side of the car, The right  falcon door accidentally started closing . A person was standing under right falcon door . The door hit the person, injured them and then stopped","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11577793,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"03/16/2024","dateComplaintFiled":"03/16/2024","vin":"7SAXCBE53PF","components":"STRUCTURE","summary":"The right falcon door started closing even though a person was standing right under it. ( the right falcon door was triggered by mistake when we closed the left door). The falcon door hit the person on their upper shoulder, injured them and stopped","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11576369,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2024","dateComplaintFiled":"03/09/2024","vin":"7SAXCBE62PF","components":"UNKNOWN OR OTHER,VISIBILITY/WIPER","summary":"I took delivery of a Tesla Model X Plaid in December.   The turn signal and horn buttons on the steering wheel vs. stalks is a major safety concern to me.    Finding the buttons, espcially in an emergency situation is next to impossible without looking down to find them.   Obviously looking down is the last thing any driver should have to do during an emergency.   Please pressure Tesla to do something about this critical safety issue.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11576406,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/09/2024","dateComplaintFiled":"03/09/2024","vin":"7SAXCDE59PF","components":"UNKNOWN OR OTHER","summary":"The horn in the Tesla Model X is very hard to operate in real world driving environments because it is a haptic button that\u2019s is placed amount other haptic buttons. Several times over the past few months I have been unable to safely operate the horn in situations where another driver was coming into my lane or otherwise I required the use of the horn in an emergency situation. I had to take my eyes off the road in order to look for the haptic button and remember where it was placed. In my opinion, Tesla over-engineered the horn and made it unsafe to operate for the driver","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11576119,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/07/2024","dateComplaintFiled":"03/07/2024","vin":"7SAXCAE54PF","components":"UNKNOWN OR OTHER","summary":"The problem is with the design of the steering wheel. The turn signals are buttons on the left side of the steering wheel, but when you have to signal a turn while on a curve or anytime the steering wheel is not in the original or \u201chome\u201d position it is difficult to signal my turn. And depending on the position of the wheel, the buttons to signal a turn may be upside down or pointing in the wrong direction. Also, the horn is another button and is difficult to reach and find quickly among the other four buttons it is hidden among. The instances I have needed to use the horn to quickly to alert another driver of where I am, I haven\u2019t been able to find the horn button in time. It\u2019s a problem that it isn\u2019t the center of the steering wheel where I instinctively reach for it","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11575806,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/15/2024","dateComplaintFiled":"03/06/2024","vin":"7SAXCDE56PF","components":"UNKNOWN OR OTHER","summary":"Every time I put vehicle in reverse, the main screen display which shows vehicles and objects behind and surrounding the vehicle turns almost completely white. I reached out to Tesla and booked a service appointment and was told that the issue I was experiencing was a result of a software upgrade. When I challenged the service advisor to explain how this was an upgrade, he said there was a issue with the software that had been released and that it would improve over time. It has been about two months now and nothing has improved. The safety features of the car when reversing are severely compromised and yet Tesla is unwilling to sort it out.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11575437,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/04/2024","dateComplaintFiled":"03/05/2024","vin":"7SAXCBE59PF","components":"STEERING","summary":"Steering wheel does not have a center horn button which is a defacto standard on every car. Sounding horn is by a small button on the side of the steering wheel. It would be difficult or slower to sound the horn in an emergency without a central button.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11574596,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/30/2023","dateComplaintFiled":"02/28/2024","vin":"7SAXCBE59PF","components":"ELECTRICAL SYSTEM,SEATS","summary":"The falcon doors (Model X) has sensors that either permit or prohibit safe and prompt exit of the vehicle. Due to the doors being motorized, the rear passenger presses a button to begin to open the doors. In the case where the passenger feels their safety is compromised, or due to a safety hazard where they need to leave the vehicle - both of my doors have been repaired in total, or individually eight times to no resolve. These sensors are intended to detect (using ultrasonic sensors) whether there\u2019s something blocking the door. It will open a quarter of the way, then stop and the passenger must hold the button for several additional seconds in order to further open the doors. Not only is this sensor defect a safety hazard, but also the delay after pressing the button and holding it is increasing the time it takes to safely and promptly exit the vehicle. One final note is that passengers cannot exit the rear doors (Model X) if the vehicle loses power due to not having a physical latch release like the other Tesla models. The right falcon door had this issue prior to taking and upon delivery. The sales person informed me it was common for this issue and blamed it on the interference from nearby vehicles. Even after six or more repairs, the issues continue.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11574352,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/29/2023","dateComplaintFiled":"02/27/2024","vin":"7SAXCDE5XPF","components":"SEAT BELTS","summary":"On November 29, 2023, my car indicated there was a \"Rear left safety restraint system fault\", code RCM2_a160. I've taken it in for service 3 times and Tesla has been unable to identify the issue or correct the issue. I have since sent them documentation under the Texas law and they have not responded. The technician advised me that if someone were to be sitting in the left rear passenger seat and I stopped quickly the seat belt pretension would not engage and the passenger would not be properly restrained. Obviously I can not have anyone sit in that seat safely.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11573092,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/01/2023","dateComplaintFiled":"02/21/2024","vin":"7SAXCBE57PF","components":"STEERING","summary":"The contact owns a 2023 Tesla Model X. The contact stated that while accelerating up an incline, an abnormal grinding sound was coming from the steering wheel while making right turns. There was no warning light illuminated. The vehicle was taken to a Tesla Service Center where the mechanic informed the contact there was no issue with the vehicle and the noise was normal. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 300.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11571823,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/14/2024","dateComplaintFiled":"02/14/2024","vin":"7SAXCAE55PF","components":"UNKNOWN OR OTHER","summary":"I would like to report an issue with the Tesla model X, which is present in all but the very most recent versions. The issue is with the horn function, which most would agree is essential for safe and defensive driving, as well as notification and communication while in automobiles. Nearly all vehicles have this function on the steering wheel to be activated with an obtuse press of the center region of the steering wheel or a well-demarcated and palpable (as well as ergonomically placed) button for the thumb on both sides of the wheel. The Tesla model X, and I believe other models as well has a single button press they can just barely be reached with my relatively larger male hands. It is also texturally indistinguishable from the rest of the steering wheel functions. This makes it extremely challenging to activate in an urgent situation. And while the feature can also be activated by pressing your palm on the right side of the steering wheel, the concave shape of this portion means that more often I have activated a different feature of the car, rather than activated, the horn because a more precise hand placement is needed. I have had several near accidents that would have been less close had I been able to more easily reach and activate the horn function. There must be many more people who have suffered injury and property damage or caused such due to this safety issue. It appears they are now manufacturing cars with a more typical center press steering wheel to activate the horn, but this does not solve the issue for the thousands of us stuck with the less safe version.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11571323,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/11/2024","dateComplaintFiled":"02/11/2024","vin":"7SAXCBE61PF","components":"STEERING","summary":"The touch sensitive horn button on the right side of the steering wheel is dangerous.  It cannot be located and used in time to avoid a collision, and may cause an accident by requiring the driver to take eyes off road in order to look down and locate the small half inch area to press in order to engage horn.  This is a DANGEROUS design defect   I cannot safely operate vehicle without a Center push horn on the wheel.  I have asked Tesla for a replacement to a safer steering wheel and they refuse.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11569368,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/26/2024","dateComplaintFiled":"02/01/2024","vin":"7SAXCBE51PF","components":"UNKNOWN OR OTHER","summary":"I bought a new model X and took delivery on December 23 2023. On January 26, 2024, it stopped working in the middle of the road with 35% battery left. While my wife was driving the vehicle it gave her a sudden warning on the dashboard \u201cpull over safely, vehicle shutting down. Vehicle may not restart.\u201d My wife had no opportunity to pull over and it was in the middle of the road. The car was essentially functionless, she could not activate the hazard lights and became a road hazard. If this were to happen on the highway this could be catastrophic.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11567971,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/25/2024","dateComplaintFiled":"01/26/2024","vin":"7SAXCAE57PF","components":"UNKNOWN OR OTHER","summary":"Tesla moved the horn activation from the center of the steering wheel to a tiny button. This is extremely dangerous as the horn often needs to be activated very quickly. The reflex move is to hit the center of the steering wheel but now I am required to look down and find the tiny button to press with my thumb. There have been numerous times that I have not been able to activate the horn in time and have had near collisions as a result of not being able to wan the other driver. This needs to be moved back to the steering wheel center.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11567841,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/10/2023","dateComplaintFiled":"01/25/2024","vin":"7SAXCBE54PF","components":"POWER TRAIN,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"I was driving the car in stop-and-go traffic on a city street. After another stop, the car in front of me started moving. I pressed on the accelerator with the usual force, but my car took off like crazy. I pressed on the breaks, but the car didn't seem to respond to the brake pedal and ran into a car in front of me. Automatic emergency breaking system didn't engage as well. Luckily, nobody was injured. Had there been any pedestrians crossing the street, they would have been badly injured or killed. This uncontrolled response from the car is very dangerous and I cannot trust it anymore. As a result of this accident, the car in front suffered damage in the amount of a few thousand USD, and my Tesla Model X - $40k.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11567028,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/17/2024","dateComplaintFiled":"01/22/2024","vin":"7SAXCDE58PF","components":"UNKNOWN OR OTHER","summary":"The placement of the horn button on this vehicle is absoutely unsafe.  There was a near miss accident where a car ran a stop sign and in the heat of the moment, trying to turn the wheel, the horn could not be engaged.  That is because the horn is engaged on a tiny touch button on the righthand side of the steering wheel and not through the traditional pushing of the middle of the steering wheel.  Because when you maneuver the wheel, instinct kicks in and you slam on the middle to honk, but nothing happens, it's impossible to calm yourself, look down and find the button.  This is absolutely a dangerous oversight by Tesla to replace the wheel and horn mechanism and they should be forced to replace this at no cost.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11566727,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/18/2024","dateComplaintFiled":"01/20/2024","vin":"7SAXCBE66PF","components":"UNKNOWN OR OTHER","summary":"Had three incidents now - where I attempted to warn other drivers of potentially unsafe activities - went to push the horn, however this car has removed the horn from the center of the steering wheel and replaced the horn with a capacitive button.  Finding and operating this capacitive button in an urgent and safe manner to either warn other drivers, road users or pedestrians or animals is not natural and in fact a significant safety issue.  The center of the steering wheel has been the location for horn activation for a very long time and moving reduces the ability to quickly  and safely warn others is a significant issue.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11566143,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/17/2024","dateComplaintFiled":"01/17/2024","vin":"7SAXCBE60PF","components":"STEERING","summary":"I find the horn button on the side of the steering to be dangerous. When in an emergency I find it very difficult to locate the horn button when the steering is not at it's regular position.  I think the horn should be at the center.  The manufacturer should replace the steering with another that has a horn in the center of the steering.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11565423,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/14/2024","dateComplaintFiled":"01/14/2024","vin":"7SAXCBE52PF","components":"SUSPENSION","summary":"The horn button on this steering wheel is so dangerous. I got hit by a car today because it took me too long to find the horn button instead of being able to hit the middle of steering wheel like every other car in the world. Please ask Tesla to fix this.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11565454,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/13/2024","dateComplaintFiled":"01/14/2024","vin":"7SAXCBE52PF","components":"UNKNOWN OR OTHER","summary":"Model X has relocated the location of the horn to NOT be the center middle of the steering wheel, it has been relocated to the right of the center and turned into a \"button\". In multiple driving instances in which I've needed to for safety reasons alert another driver of an impending collision, my past 20 years of driving history has alerted me in fight/flight mode to go \"muscle memory\" and hit the NON-EXISTENT HORN in the middle, almost causing an accident each time. Terrible idea.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11565255,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/29/2023","dateComplaintFiled":"01/13/2024","vin":"7SAXCBE57PF","components":"UNKNOWN OR OTHER","summary":"While merging onto the freeway, I merged into the blindspot of a truck which had moved over to let traffic onto the freeway. As I was getting up to speed to get out of the truck's blindspot, the truck began merging into my lane. I attempted to use the horn to warn them I was there, but my muscle memory tried pressing the mechanical horn in the center of the steering wheel. As it was not there, but rather on a small tactile button, I was unable to safely notify the driver of my presence and instead had to take to the shoulder to avoid being hit.  To summarize my complaint, the location of the horn as a small button on the side made it so I was unable to safely notify another driver of an emergency situation.  The placement of the horn is by design. It was working as intended.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11565267,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/09/2024","dateComplaintFiled":"01/13/2024","vin":"7SAXCDE53PF","components":"STEERING","summary":"The steering wheel in the 2023 Tesla Model X is perhaps the most unsafe design in any modern car. There are absolutely no physical buttons or stalks, with everything relying on the capacitive touch buttons located by the left and right scroll wheels. On countless occasions, the left turn signal capacitive button has failed to register a press, leaving me in the hazardous condition of being unable to safely indicate a lane change. In addition, the horn being located on a capacitive button instead of the center airbag like every other car on the market has lead to multiple near misses. On many separate occasions, I have been in a situation necessitating the use of my horn to warn another motorist of a hazardous condition or imminent collision, but have been unable to do so due to the boneheaded and unsafe placement of the horn on this touch button.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11565271,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/30/2023","dateComplaintFiled":"01/13/2024","vin":"7SAXCAE5XPF","components":"STEERING","summary":"I have been in situations where braking and steering isn\u2019t really an option but honking is to let the other driver know where i am at. A button horn on steering wheel, is unintuitive and difficult to use and difficult to find in situations of emergency when every second matters. Happened to me when i was entering a parking lot while the other driver was backing up from his parking without looking behind. i was unable to alert the driver via honking as I didn\u2019t want to waste precious time finding horn button, so the only option for me was to speed up to get out of his way. That i felt was a dangerous manoeuver given the small space. Having a standard car horn in the middle of the steering wheel is safe and easy to use. I hope my complaint is taken into consideration.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11565304,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/13/2024","dateComplaintFiled":"01/13/2024","vin":"7SAXCBE61PF","components":"UNKNOWN OR OTHER","summary":"The horn locates on this car is just a simple small button on the steering wheel that very hard to locate under emergency situation. I 100% sure that I can\u2019t use horn under any emergency cases.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11565310,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/13/2024","dateComplaintFiled":"01/13/2024","vin":"7SAXCBE6XPF","components":"ELECTRICAL SYSTEM","summary":"Horn button location is dangerous in eminent accident situations. Instead of a large center push location on the steering wheel the horn is a button which is hard to push and locate in an emergency situation and is a large distraction from watching the road and avoiding the accident.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11565323,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/12/2024","dateComplaintFiled":"01/13/2024","vin":"7SAXCDE56PF","components":"UNKNOWN OR OTHER,VISIBILITY/WIPER","summary":"While operating the vehicle, the horn is not where it should be. Tesla moved the horn to a button, when every car in the world has the horn as the center of the wheel. During times of crisis and needing a horn, seconds count. Having to learn horn changes is absolutely ridiculous. By not being able to activate the horn in a timely fashion, it delays or removes ones' ability to utilize a critical safety function to alert others or prevent issues by using the horn.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11565324,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/13/2024","dateComplaintFiled":"01/13/2024","vin":"7SAXCBE59PF","components":"UNKNOWN OR OTHER","summary":"There is no physical button for the horn and it's difficult to find the digital button when you need it at a moment's notice.  This presents a safety concern that I believe should be recalled.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11565325,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/13/2024","dateComplaintFiled":"01/13/2024","vin":"7SAXCBE54PF","components":"UNKNOWN OR OTHER","summary":"The lack of a center horn is ridiculous. On a number of occasions I have needed to hit the horn to alert another driver but have missed since I have to look for a capacitive touch button on the wheel.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11565326,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/10/2024","dateComplaintFiled":"01/13/2024","vin":"7SAXCBE60PF","components":"UNKNOWN OR OTHER","summary":"Extremely difficult to accurately press small horn button on steering wheel in emergency situation. Requires looking at wheel to find button. Why this car doesn\u2019t have the horn in the center is a dangerous mystery to me.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11565331,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/05/2024","dateComplaintFiled":"01/13/2024","vin":"7SAXCDE52PF","components":"UNKNOWN OR OTHER","summary":"The horn button is a safety hazard as it's not in the middle of the wheel but rather a button on the steering wheel. This loses a safety hazard in an emergency situation.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11565334,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/13/2024","dateComplaintFiled":"01/13/2024","vin":"7SAXCDE5XPF","components":"UNKNOWN OR OTHER","summary":"It\u2019s very difficult to use the car horn due to Tesla making the horn a capacitive button on the steering wheel. Same for the capacitive buttons for the turning indicator. Additionally because Elon is cheap, he has removed the rain seasons from the car and relies on the faulty cameras to determine when to wipe, often resulting in dry wipes and no wiping functionality when it rains","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11565339,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/12/2024","dateComplaintFiled":"01/13/2024","vin":"7SAXCDE54PF","components":"STEERING,UNKNOWN OR OTHER","summary":"The electronic horn fitted to my steering wheel is dangerous and needs to be recalled.  I was driving and a car was heading towards me from the side and was not slowing down.   I went to use the horn to tell the driver I was there, but because it's not a mechanical horn (it's a slippery plastic, not even a button), I could not find it in time.   The car nearly hit me and I had to swerve.  A horn should be able to be reached instinctively to warn another driver in a critical safety situation. The driver should not have to look down to the steering wheel, find a shiny piece of plastic, and 'rub' it to hope it works. Those milliseconds are crucial.  Tesla are now sending newer versions of my car WITH a mechanical horn, so they clearly have realized the mistake. This steering wheel needs a recall and free replacement.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11565365,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/13/2024","dateComplaintFiled":"01/13/2024","vin":"7SAXCBE59PF","components":"UNKNOWN OR OTHER","summary":"It has become apparent that the turn signals and horn buttons buttons have safety concerns.  Both functions are severely amplified when needing to invoke them while the steering wheel is turned/turning causing the driver to temporarily become disoriented around where the buttons are without needing to take their eyes off the road.  I\u2019ve run into this multiple times and has created situations where I\u2019ve missed the buttons. The horn should reside in the center as standard with nearly all vehicles.  Also, I\u2019ve accidentally signaled or honked the horn due to proximity to other less urgent functions like audio controls or wiper functions.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11565362,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":2,"numberOfDeaths":0,"dateOfIncident":"01/13/2024","dateComplaintFiled":"01/13/2024","vin":"7SAXCBE59PF","components":"STRUCTURE","summary":"In unexpected and unknown circumstances (false sensor detections?), the automated doors and trunk will suddenly reverse direction when opening and rapidly close instead of pausing.  This can cause injury with no ability to get out of the way in proper time.   I\u2019ve experience cases where the trunk opened then suddenly came down hitting me in the head. Also, have had cases where the falcon wing doors have closed abruptly hitting my 8yr old child rather hard. Only when he started to get pinched in the doors did it stop on pressure. I also have experienced where the automatic closing of the front driver\u2019s door was inadvertently triggered while getting in and catching the edge of the brake pedal. This caused the door so close rapidly and firmly on my leg.  Overall, these doors shouldn\u2019t be aggressively trying to close if sensors determine a reason it cannot open. As for the front door, I don\u2019t know what the answer is but it\u2019s dangerous.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11564777,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/10/2024","dateComplaintFiled":"01/11/2024","vin":"7SAXCAE57PF","components":"VEHICLE SPEED CONTROL,LANE DEPARTURE","summary":"UNINTENDED ACCELERATION WHILE DRIVING AT A SLOWER SPEED. THE CAR SUDDENLY SPED UP WHICH WAS VERY ALARMING.  I HAD TO HIT THE BRAKE TO CAUSE IT TO SLOW DOWN.  IT HAPPENED ONCE DURING A 4 MILE TRIP. MY SPOUSE HAD REPORTED A SIMILAR EXPERIENCE EARLIER IN THE EVENING.  ALSO MANY FUNCTIONS LIKE PARK ASSIST, TRACTION CONTROL ETC SEEMED TO BE AUTOMATICALLY DISENGAGING","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11563674,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":2,"numberOfDeaths":0,"dateOfIncident":"11/26/2023","dateComplaintFiled":"01/05/2024","vin":"7SAXCBE66PF","components":"UNKNOWN OR OTHER,SERVICE BRAKES","summary":"I was the passenger in this Tesla. When we turned the Tesla accelerated and the driver tried to brake but she screamed to me they weren\u2019t working. The Tesla slammed into the back of my parked SUV and pushed my parked car and us through the garage and my car through the back brick wall. We were both at high risk of possibly dying in the car crash. We suffered injurys and still are suffering. There has been a recall on the model Tesla\u2019s brakes I will attach a picture. Some of the questions are unknown because I was the passenger of the car.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11561599,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/22/2023","dateComplaintFiled":"12/23/2023","vin":"7SAXCDE5XPF","components":"STEERING","summary":"The horn is now activated by a small button, missed it a few times during emergency situations, it needs to be by the center hub! The turn signals are also by the buttons, easy to make mistakes during emergency maneuvers when there is no time to look down. At least place the buttons on each side of the right thumb wheel, so to easily build muscle memory without looking at them. For safety, please demand Tesla to make such retrofits. Thank you!","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11561295,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/22/2023","dateComplaintFiled":"12/21/2023","vin":"7SAXCDE52PF","components":"SERVICE BRAKES, HYDRAULIC,ELECTRICAL SYSTEM","summary":"The contact owns a 2023 Tesla Model X. The contact stated that while attempting to park the vehicle in a parking lot, the vehicle independently accelerated and crashed into a supermarket door without warning. The air bags deployed upon impact. The contact was taken to the hospital for a checkup but did not sustain any injuries; no other injuries were reported. A police report was filed. The supermarket door was damaged as a result of the accident. The vehicle was towed to a dealer where it remained in their possession. Recently, the contact received a notification of NHTSA Campaign Number: 23V679000 (Electrical System; Service Brakes, Hydraulics) which was linked to the vehicle failure. The contact called the dealer about the recall and was informed that the part remained on backorder. The manufacturer was made aware of the issue. The vehicle had yet to be repaired. The failure mileage was approximately 100. Parts distribution disconnect.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11561386,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":2,"numberOfDeaths":0,"dateOfIncident":"11/26/2023","dateComplaintFiled":"12/21/2023","vin":"7SAXCBE66PF","components":"SERVICE BRAKES, HYDRAULIC,ELECTRICAL SYSTEM","summary":"The contact owned a 2023 Tesla Model X. The contact stated that while driving into her driveway, the vehicle unexpectedly accelerated, and conversely, with the brake pedal depressed to the floorboard, the vehicle failed to come to a complete stop. As a result, the vehicle collided with the rear of another vehicle parked in the driveway, sending the other vehicle careening into the garage. The air bags did deploy. A police report was filed, and injuries were reported. The occupants transported themselves to an area hospital for treatment; the contact was treated for a broken hand and two broken ribs, and the passenger was treated for bruising and a sprained ankle. No warning lights were illuminated. The vehicle was towed to a tow yard and deemed a total loss. The manufacturer was notified of the failure but did not assist. After investigating the failure, the contact related the failure to NHTSA Campaign Number:\u00a023V679000 (Electrical System, Service Brakes, Hydraulic), but the VIN was not included. The failure mileage was 5,000.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11561218,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/27/2023","dateComplaintFiled":"12/20/2023","vin":"7SAXCBE50PF","components":"SERVICE BRAKES","summary":"The brake pedal feels off due to low brake fluid","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11557819,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/29/2023","dateComplaintFiled":"12/01/2023","vin":"7SAXCBE63PF","components":"FORWARD COLLISION AVOIDANCE","summary":"The contact owns a 2023 Tesla Model X. The contact stated that while driving 70 MPH with the cruise control feature activated, the braking system erroneously activated causing the vehicle to abruptly stop in the middle of the highway.  During the failure, there were no other vehicles or objects nearby. After shifting into park, the contact was able to restart the vehicle and continued driving. The cause of the failure was not yet determined. The local dealer was contacted. The manufacturer was not yet notified of the failure. The failure mileage was 4,200.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11554948,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/13/2023","dateComplaintFiled":"11/13/2023","vin":"7SAXCBE57PF","components":"UNKNOWN OR OTHER","summary":"Driver ahead of me went to turn into wrong way/ one way st,  immediately decided to turn back into my lane.  The horn is a small button and mashing on the right side (as tesla suggested) resulted in the auto pilot turning on,  windshield wipers, and voice control. All which didn't work and prohibited me from reacting. The horn needs to move back to the middle where it has been for centuries,  mashing doesn't work as it was more dangerous than if the horn had just been where it was supposed to instead of a tiny button.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11554679,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/04/2023","dateComplaintFiled":"11/11/2023","vin":"7SAXCAE52PF","components":"UNKNOWN OR OTHER","summary":"Couldn't find little horn button in an emergency. Horn should be activated by center push on steering wheel, not some random little button that is hard to find in an emergency when the wheel is not straight.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11551125,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/30/2023","dateComplaintFiled":"10/20/2023","vin":"7SAXCAE56PF","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING","summary":"Interior rear light constantly blinks spontaneously while driving. There is no control to turn this light on or off. I have scheduled repair with Tesla and they have not fixed the issue. When I drive at light I get distracted by the strob light effect effect of this blinking slight. It\u2019s on land off for no reason whether I\u2019m driving or parked with the car powered off and all doors locked.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11550533,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/17/2023","dateComplaintFiled":"10/17/2023","vin":"7SAXCBE53PF","components":"STEERING,UNKNOWN OR OTHER","summary":"Horn should be relocated to center of steering wheel from small button on steering wheel. Very dangerous in times of emergency, as hand goes directly to center of steering wheel.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11548846,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/06/2023","dateComplaintFiled":"10/07/2023","vin":"7SAXCDE57PF","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"Using Tesla Autopilot I was passing a semi truck on Ohio Turnpike and as I was right next to the semi truck my Tesla suddenly started to flash red warning light and make a loud squealing sound and began to rapidly decelerate. Luckily no one was right behind us or likely a rear collision would have occurred. The semi truck was a little closer than normal to me but was still within its lane. This happened twice that day so I stopped using Autopilot as it was dangerous and very frightening to me and my passenger.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11545772,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/17/2023","dateComplaintFiled":"09/21/2023","vin":"7SAXCBE63PF","components":"VEHICLE SPEED CONTROL","summary":"As I drove my Tesla Model X Plaid into my driveway towards the garage to park, the vehicle suddenly accelerated itself (I have FSD but wasn\u2019t using it at that time) and drove into the garage door as it was still opening, slamming and crushing into all the items that were on one side of the garage. When I quickly realized what was going on, I slammed the brakes and made the car stop. My daughter luckily was waiting for me on the stairs of the garage. If she were standing in the garage instead, it would have been fatal. I have already called Tesla about the incident and they said someone will visit and take a look in about a week. This happened on Sunday Sept 17th 2023 around 8 pm. When I bought the car in Dec 2022, as soon as I took the delivery of the car, I have experienced the front driver and passenger windows that kept opening by themselves multiple times. I had called Tesla and they replaced both the doors and it didn\u2019t happen again after that. I asked the technician at the time that if the car can\u2019t control such small things, how can I trust my life with its FSD? He assured me that this was the safest car and had multiple sensors that are constantly monitoring the safety of the car, but in my case I am shocked to see that the sensors didn\u2019t do anything to stop when the car slammed itself into the garage.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11539667,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/19/2023","dateComplaintFiled":"08/20/2023","vin":"7SAXCDE55PF","components":"EXTERIOR LIGHTING,UNKNOWN OR OTHER,VISIBILITY/WIPER","summary":"Touch capacitive buttons on the steering wheel and doors are major safety hazard.  The touch buttons on the steering wheel for critical functions like blinkers, headlights, wipers and the horn are all moving with the steering wheel (so you have to look down to locate these critical functions while still moving, especially if you are turning at all), and worse, these buttons sometimes fail to activate even when you do push them.  I have several times tried to turn on my blinker for a sudden lane change due to a hazard ahead, and the blinker does not respond / activate.  My wife was driving and someone started to run a stop sign in front of us - I yelled \"HIT THE HORN!\" and she replied with \"I CAN'T FIND IT!!!\" (we were driving on a bend in the road, the steering wheel was not in the neutral position, and the horn is a tiny touch capacitive button).  The button on the driver door to get out is the same or very similar, and I have a 30 second video I can forward you of how this button can fail to respond.  In the video, you can see the tip of my finger bend when I first touch the button, I move my finger all over and around the button, and nearly 15 seconds later, the button finally responds and opens the door.  The driver door also pops out about 10 degrees when it does open, then becomes very stiff and you have to push hard to get the door to open the rest of the way.  The button for the headlights is also a safety issue - if you push and hold the headlight button for too long, it locks the high beams on, instead of just flashing them (or a long duration flash).  When you push the headlight button, a menu pops up on the bottom center portion of the center screen, that will allow you to toggle automatic high beams on and off, but when moving, it is only there for 2-3 seconds, and the buttons are extremely small, making it hard to change settings for the headlights safely (must look away from the road, and try to hit the small buttons while moving / bouncing around).","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11539077,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/10/2023","dateComplaintFiled":"08/17/2023","vin":"7SAXCDE59PF","components":"STEERING","summary":"I'm not sure why NHTSA let Tesla remove the horn from the center of the steering wheel. Its now a button on the steering wheel. This is literally something Tesla is trying to fix that i'snt broken. The horn is a critical safety feature. Now that its a button its next to impossible to honk the horn while turning. There are certain tactile features that we drivers have all grown accustomed to and now they are being taken away and making the driving experience more dangerous for the driver, passengers and other vehicles/ pedestrians/ bikers. Please mandate that Tesla keep the horn in the center of the wheel so that we can hit it when its really needed instead of miss critical (mili)seconds looking for the button. I would also encourage you to consider mandating that the buttons on the wheel for signaling also be mandated to stay on a stalk. Most of the time the buttons are sufficient, except again when you're making two quick turns...you shouldn't have to look at the wheel in order to figure out which button signals left and right.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11537872,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/11/2023","dateComplaintFiled":"08/11/2023","vin":"7SAXCAE59PF","components":"STRUCTURE","summary":"The contact owns a 2023 Tesla Model X. The contact stated while the vehicle was parked, he noticed the rear fender had detached and fallen onto the ground. The contact stated that the driver's side front wheel well had also detached from the vehicle. The vehicle was taken to the dealer, where the parts were put back in place using adhesive. The contact stated that the front fender had detached previously but had been reinstalled using adhesive. The contact was unaware of the cause for the failure and why the dealer was using an adhesive to reinstall the parts. The manufacturer was not made aware of the failure. The failure mileage was approximately 9,649.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11536779,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2023","dateComplaintFiled":"08/06/2023","vin":"7SAXCBE64PF","components":"BACK OVER PREVENTION","summary":"I have a 2019 Tesla model 3 with ultrasonic sensors and the parking assist system is great. I always feel like I can trust the system and the reported distances.  My 2023 Tesla model x has no ultrasonic sensors and the parking assist system is terrible. So many false positives and false negatives that I just ignore the system. I have to park just by my own eyes and judgement. This puts my own car, other cars and private property at increased risks of collisions.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11536513,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/04/2023","dateComplaintFiled":"08/04/2023","vin":"7SAXCDE59PF","components":"STEERING","summary":"The power steering appeared to fail, and the wheel is locked in a semi straight position. It requires tremendous force to turn the wheel.  This is a major safety issue to have this happen while driving.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11529862,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/29/2023","dateComplaintFiled":"07/01/2023","vin":"7SAXCDE52PF","components":"STEERING,VEHICLE SPEED CONTROL,LANE DEPARTURE","summary":"Full Self Driving suddenly speeds up while waiting at red lights","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11527946,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/15/2023","dateComplaintFiled":"06/20/2023","vin":"7SAXCBE60PF","components":"ELECTRICAL SYSTEM,VISIBILITY","summary":"The contact owns a 2023 Tesla Model X. The contact stated that the center display had been malfunctioning since purchasing the vehicle new. Additionally, the contact stated that the windows would go up and would go down independently. There was no warning light illuminated. The contact stated that while driving 25-30 MPH, several alarms sounded, and the steering wheel attempted to turn independently, nearly pulling the vehicle out of the lane. The contact stated that the Driving Assist features were turned off at the time of the failure. The vehicle was taken to a Tesla Service Center, who informed the contact that they had reset the operational center system software; however, the contact stated upon operating the vehicle after the service was completed, the music that was playing prior to the service resumed. Additionally, the failure persisted. The contact stated that he believed that the service was not completed properly. The vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 15.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11527534,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/03/2023","dateComplaintFiled":"06/17/2023","vin":"7SAXCDE53PF","components":"VEHICLE SPEED CONTROL,SERVICE BRAKES","summary":"When driving at highway speed and using cruise control, the car periodically applies its brakes. Sometimes it will only do so for a second or two, then return to the cruise control speed; other times it will continue longer and I will have to intervene by applying pressure to the accelerator pedal.  In shorter \"phantom braking\" episodes the speed may only be reduced by five or ten miles per hour; in longer episodes it could drop by twenty miles per hour before I intervene.  I have driven the car for almost three months and have experienced this no fewer than twenty times.  To be fair, I have driven almost nine thousand miles during that time, so I have spent a considerable amount of time on highways.  When communicating with Tesla's service department, I received a reply message reading, in part: \"... slowdowns for apparently no reason are generally caused by a few reasons ... This can easily be overridden by pressing the accelerator pedal ... There are no faults with any of the driver assistance hardware in the vehicle ... these behaviors are a limitation of software in the system ...A service visit is not needed at this time.\"  I have owned cars for almost forty years and have never had these issues while using cruise control.  That Tesla finds this acceptable is absolutely not acceptable.  I believe it is an unsafe condition, as I have no control over drivers behind me and how they may act in the case of my car decelerating for no apparent reason.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11525814,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/17/2023","dateComplaintFiled":"06/07/2023","vin":"7SAXCBE52PF","components":"ELECTRICAL SYSTEM,AIR BAGS","summary":"My vehicle has had a multitude of errors for 5 months now about the safety systems being disabled, seat controls malfunctioning, etc. Tesla refused to repair the car (despite only being months old) because I had requested a buyback due to other electrical issues with the vehicle. The driver facing errors (ones shown on the screen that the driver would see) simply said \"Safety systems disabled\". I contacted Tesla about this months ago and after they pulled the logs from the car, I was assured it was just a generic error and assured me that the car was safe to drive.  Today, I found out how to access \"service mode\" where I could read ALL of the service alerts. It turns out the vehicle is reporting electrical \"resistance too high\" errors with the airbags which is clearly a safety issue. These errors go back months and were present when Tesla lied about the vehicle being safe to drive. Could the electrical issues cause the airbags to not deploy in a crash or, worse, deploy when they should not which would likely result in a crash? The errors appear to indicate that as they state \"The left seat airbag may not perform as designed\" and \"The farside airbag may not perform as designed\".  Meanwhile, it's been nearly 5 months since I requested the buyback from Tesla due to this vehicle not being safe to drive, breaking down repeatedly, etc, and they have STILL not responded to my requests. I am at a loss as to how a car manufacturer can get away with such egregious behavior that puts their customers in danger.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11525567,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/25/2023","dateComplaintFiled":"06/06/2023","vin":"7SAXCBE63PF","components":"EXTERIOR LIGHTING","summary":"The headlight high beams do not properly light upward and the service center refuses to replace the headlight. They also had another new car the same way. Both defective which is a manufacturing problem and safety risk.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11524945,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/20/2023","dateComplaintFiled":"06/01/2023","vin":"7SAXCAE52PF","components":"TIRES","summary":"Flat tire in Left driver side after the cornering     - called the Tesla road side assistance and was given spare tire       however was charged full price for the new tire since Tesla does NOT honor tire warranty       only after 2+ months after the pick up of new car","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."},{"type":"Tire","productYear":"9999","productMake":"PIRELLI","productModel":"SCORPION ZERO ALL SEASON","size":"265/35R22","manufacturer":"Pirelli Tire, LLC"}]},{"odiNumber":11524949,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/20/2023","dateComplaintFiled":"06/01/2023","vin":"7SAXCAE52PF","components":"TIRES","summary":"Purchased new Tesla in November 2022, however noticed bulging in the side wall in Left rear tire.  Went to Tesla service center again was told that they do NOT provide warranty tire  - again purchased new tire again  again I do not feel that I did anything to contribute to the bulging in the tire wall  I believe the tire was defective and I am very dissatisfied with this brand of the tire replaced 2 tires in 3 months in ownership","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."},{"type":"Tire","productYear":"9999","productMake":"PIRELLI","productModel":"SCORPION ZERO ALL SEASON","size":"285/35 R22","manufacturer":"Pirelli Tire, LLC"}]},{"odiNumber":11524952,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/23/2023","dateComplaintFiled":"06/01/2023","vin":"7SAXCAE52PF","components":"TIRES","summary":"Again I recently purchased new tire from Tesla in January 2023 In May 23rd 2023 I had another flat tire while driving - This time technician showed me that tire had a tear inside wall - and It must be a defect in material since Tesla does NOT cover tire warranty I had to pay for it again  I replaced 3 tires since November 2022 till now in my new Tesla I believe this brand of tire should be recalled and replaced at free of charge","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."},{"type":"Tire","productYear":"9999","productMake":"PIRELLI","productModel":"SCORPION ZERO ALL SEASON","size":"285/35 R22","manufacturer":"Pirelli Tire, LLC"}]},{"odiNumber":11523229,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"03/21/2023","dateComplaintFiled":"05/22/2023","vin":"7SAXCBE55PF","components":"STRUCTURE","summary":"I recently traded in my 2017 Tesla Model X for a 2023 Tesla Model X. I am concerned the falcon wing doors on the 2023 Model X do not have the same safety features they did on the 2017 Model X, posing greater risk of injury and harm.   My 10 year old daughter suffered a concussion when the falcon wing door opened, failed to detect her standing nearby, and hit her on the head.   I brought the car into my local Tesla service center where we reproduced the behavior of the falcon wing door. I stood close to the door while a tech and sales representative observed as it hit me while it opened. However, after leaving the car with the service center to be evaluated, Tesla concluded the falcon wing doors were functioning as expected and told us it is our responsibility to stand clear of the doors and that while the doors have sensors, they do not cover all areas around the door. I escalated the claim beyond the service center to an internal Tesla engineering team and received an identical response.   I am concerned that Tesla is not willing to reassess the sensor coverage of the falcon wing doors and that these doors could cause more harm.  I drove a 2017 Model X for five years and never experienced a safety issue with the falcon wing doors. The doors on my previous Model X would stop if they detected the slightest obstacle. We always felt safe using them. The sensors seem to have changed on the 2023 Model X and the falcon wing doors are far less sensitive to objects and humans. This is very concerning. What is more concerning is Tesla's response indicating they don't intend to do anything about it. The falcon wing doors are heavy and automatic. They aren't manual doors that are easy to control. I believe it is Tesla's responsibility to make these doors as safe as possible and integrate complete coverage with door sensors.   I am submitting this complaint in the hopes that it will result in getting Tesla to improve the safety of the falcon wing door sensor system.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11517393,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/17/2023","dateComplaintFiled":"04/17/2023","vin":"7SAXCBE58PF","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"There was not an incident.  But the vehicle is not so safe.  The driver needs to move eyes from the road for many normal functions like wipers, horn, high beam.  In addition, using the phone is dangerous because all the information is displayed on the main screen and requires the driver to look away an select options.  This should be displayed in the dash board behind the steering wheel (like it was in prior models)","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11516742,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/15/2023","dateComplaintFiled":"04/12/2023","vin":"7SAXCBE60PF","components":"ELECTRICAL SYSTEM","summary":"The contact owns a 2023 Tesla Model X. The contact stated that the vehicle displayed that a software update had been completed; however, the software update showed that the software was outdated. The update confirmation was displayed even though a software update was not performed. The contact stated that the screen displayed distorted images of the lines on the road and the vehicles nearby. The images were also moving around on the screen. The manufacturer was made aware of the failure. The approximate failure mileage was 1,942.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11515672,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/05/2023","dateComplaintFiled":"04/05/2023","vin":"7SAXCBE52PF","components":"SERVICE BRAKES,VISIBILITY/WIPER,FORWARD COLLISION AVOIDANCE","summary":"The windshield wipers, which are automatic only do absolutely NOTHING when it is raining. The only thing I can do is hit a button on the steering wheel each time I need the wipers to clear the windshield. Tesla claims is it working as intended...which apparently is not at all. When it began raining the last time I drove the car, it was nighttime and I had to stop in the middle of the road because the car gets overwhelmed when you hit the wiper button too many times in a row and it stops wiping entirely. This is very unsafe.  And here is the much worse issue. The automatic emergency braking triggers randomly all the time. If there is a shadow across the road, it might slam on the brakes. If there is an overpass, it might slam on the brakes. If there is nothing in front of you on a perfectly straight freeway with no other vehicles around, it might slam on the brakes out of nowhere. I just drove this car 60 miles today and had 6 braking events where it went from 60-70 MPH to 30 MPH or less. A few of these incidents happened with cars directly behind me. This car is going to cause me to be injured when it suddenly stops for no reason and a driver behind me cannot react in time. It needs to be recalled or taken off the road. One of the braking events was so sudden and harsh that the tires squealed for a moment.   Also, this is my 4th Tesla. The first three had none of these issues. The latest one is dangerous to the point that I am not comfortable driving it anymore.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11501570,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/12/2023","dateComplaintFiled":"01/13/2023","vin":"7SAXCBE53PF","components":"UNKNOWN OR OTHER","summary":"The car has a little button to press for the horn rather than having the horn be in the center of the cars steering wheel. Per Tesla this is possible but is locked and needs a firmware upgrade to be active. This was announced almost 1 year ago. When driving yesterday a car began merging into my lane. I tried to honk but could not find the button without taking my eyes off the road which i didn't want to do. My natural reaction was to mash the center of the wheel, but that of course doesn't work. If tesla just needs to activate this, i don't understand why they haven't. This is a serious safety issue.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11501249,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/10/2023","dateComplaintFiled":"01/11/2023","vin":"7SAXCDE50PF","components":"SEAT BELTS","summary":"Seatbelt anchor broken/came off","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11500509,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/06/2023","dateComplaintFiled":"01/06/2023","vin":"7SAXCBE64PF","components":"UNKNOWN OR OTHER","summary":"There is an issue with the GPS in that the location is not accurate, sometimes it is off by 10-20 feet, enough to put it on a different road, sometimes it's off by 100s of feet. This is very dangerous as when using Autopilot, it uses map data to set the cruising speed, and if the GPS is reporting the car is on a different road, the speed can change to being faster or slower than the actual road the car is on. This results in sudden braking. The car will be on the highway, traveling at 55MPH, and then all of a sudden the GPS thinks its on a side street near the highway, and quickly brakes hard to the side streets speed limit 25MPH. With this issue, its not always safe to operate the auto pilot.  Many people in tesla owners forum, say the issue is from an interference with the cars internal cabin camera and the GPS antenna and replacing the camera fixes the issue.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]}]}