{"count":123,"message":"Results returned successfully","results":[{"odiNumber":11741048,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/30/2026","dateComplaintFiled":"05/30/2026","vin":"5YJXCBE29LF","components":"WHEELS","summary":"To Whom It May Concern,  I am writing to you once again to emphasize and provide additional details regarding the critical safety issue I previously addressed concerning the Tesla Model X vehicles, which is similarly affecting Tesla Model S models. My personal experience underscores the severity of this problem: I have had to replace six tires due to accelerated inner wall wear in the last 5 months. This specific wear pattern is a direct result of improper camber alignment, an issue that Tesla has continuously refused to rectify.  This problem is not isolated to my vehicle alone. A growing number of Tesla Model X and Model S owners have reported similar experiences, indicating a widespread and systemic issue. The accelerated inner wall tire wear poses significant safety risks, as it can lead to unexpected and dangerous tire failures on the road.  Despite the clear evidence and numerous complaints from Tesla owners, Tesla has consistently declined to address this issue adequately. It appears that the company\u2019s reluctance is rooted in the fact that proper repair or recall to fix the camber alignment is not cost-effective from their perspective. However, this cost-cutting measure is putting drivers and passengers at risk.  Given the scale and gravity of this issue, I urge the National Highway Safety Institute to take immediate action. It is essential to investigate these recurring problems with both the Tesla Model X and Model S models. The safety of Tesla drivers, passengers, and the general public is at stake, and a thorough investigation could compel Tesla to take the necessary corrective actions.  Thank you for your attention to this urgent safety matter. I trust that the National Highway Safety Institute will act promptly to ensure automotive safety and hold manufacturers accountable for their vehicles\u2019 reliability and safety.","products":[{"type":"Vehicle","productYear":"2020","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11736694,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/07/2026","dateComplaintFiled":"05/08/2026","vin":"5YJXCDE27LF","components":"POWER TRAIN,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM","summary":"While driving the vehicle on the freeway, the driver noticed the car was handling unusually at highway speeds. After exiting the freeway at approximately 45 mph, the accelerator pedal failed to decelerate properly when the foot was lifted from the pedal. A warning message appeared on the display screen indicating the vehicle was shutting down while the vehicle was still in motion. The vehicle subsequently became completely inoperable and had to be towed to a Tesla service center. Tesla's own technician confirmed multiple Battery Management System faults and an internal fault within the high voltage battery pack. A full HV battery replacement was required. The vehicle had been purchased 14 days prior and had only been driven approximately 723 miles at the time of the incident. Safety of driver and passengers was at risk due to unexpected loss of power and loss of accelerator response while driving at speed.","products":[{"type":"Vehicle","productYear":"2020","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11734616,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/29/2026","dateComplaintFiled":"04/29/2026","vin":"5YJXCAE28LF","components":"STRUCTURE","summary":"My 2020 Tesla Model X (VIN: [XXX] , approx. 121,000 miles) experienced a dangerous defect with the automatic front passenger door opening with excessive and uncontrolled force. I noticed this issue within the past three months. The vehicle's front doors are fully automated \u2014 the driver and passengers have no manual control over the force at which the door opens. Because of this, a person or object standing near the vehicle could be struck without warning and without any ability to stop or slow the door. The door was opening with such excessive force that it nearly struck a bystander on at least one occasion. This posed a clear and immediate safety hazard to anyone standing near the vehicle. When I brought the vehicle to Tesla Service, their own technician documented the issue in the repair notes as a \"safety concern.\" The technician confirmed the cause was a defective door drive unit and a corroded connector in the wiring harness. Tesla replaced the right front door drive unit and the associated wiring harness. Tesla charged me over $1,000 to repair this defect, despite the fact that their own technician's notes explicitly identify this as a safety concern \u2014 not normal wear. I believe this is a manufacturing defect that should be covered under a safety recall or goodwill reimbursement, and I am reporting it here so that NHTSA can investigate whether other Tesla Model X vehicles share this defect. I am requesting that NHTSA investigate this issue and determine whether a safety recall is warranted for this component. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2020","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11726034,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/04/2025","dateComplaintFiled":"03/21/2026","vin":"5YJXCAE2XLF","components":"SUSPENSION,POWER TRAIN","summary":"When turning a loud cranking sound is heard and it makes it hard to turn. It as if something is stopping it from turning.","products":[{"type":"Vehicle","productYear":"2020","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11724823,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/13/2026","dateComplaintFiled":"03/16/2026","vin":"5YJXCDE2XLF","components":"ELECTRICAL SYSTEM,STRUCTURE,UNKNOWN OR OTHER","summary":"On 03/13/2026, while driving my 2020 Tesla Model X at approximately 65 mph on a freeway, the front hood (frunk lid) suddenly flew open without warning and slammed into the windshield. The hood rotated upward violently and struck the windshield completely blocking the driver\u2019s forward visibility. This created an immediate safety hazard while traveling at highway speed. Prior to the incident there were no warning messages or alerts displayed on the vehicle screen indicating that the hood was open or improperly latched. Tesla vehicles normally provide a dashboard and a sound alert if the hood is not properly latched before driving. No such warning occurred. The vehicle\u2019s front camera recorded the incident. The video does not show any hood movement or flutter prior to the failure, suggesting that the hood was fully closed before the event. After the incident, Tesla service personnel inspected the vehicle. The technician stated that the hood may not have been properly latched prior to driving. However: The vehicle gave no dashboard warning No hood movement or vibration was visible prior to the event The hood opened suddenly and violently rather than gradually If the secondary latch alone had been holding the hood, some hood movement or vibration would normally be expected prior to full release. Safety Concern A hood opening at highway speed that: occurs without warning results in complete loss of forward visibility presents a severe safety risk to the driver and surrounding traffic. This type of failure could easily cause a high-speed crash. Video evidence of the incident at: [XXX]  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2020","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11722287,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"12/12/2025","dateComplaintFiled":"03/05/2026","vin":"5YJXCDE2XLF","components":"SUSPENSION,STRUCTURE,UNKNOWN OR OTHER","summary":"I am submitting information regarding repair access and repair estimate concerns involving a Tesla vehicle after a collision.  During an insurance claim handled by Tesla Insurance Company, a repair estimate from a Tesla-preferred repair facility was used to declare the vehicle a total loss. However, a manufacturer-owned repair facility estimate would be significantly lower and could make the vehicle repairable.  When I attempted to obtain an inspection and estimate from a Tesla manufacturer repair facility, the appointment was cancelled after communication between the insurance company and the repair facility. This prevented me from obtaining a competing repair estimate.  Because Tesla operates the vehicle manufacturing, repair network, and insurance services within the same ecosystem, I am submitting this information for review regarding potential impacts on repair access, repairability, and consumer choice.","products":[{"type":"Vehicle","productYear":"2020","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11713009,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2026","dateComplaintFiled":"01/23/2026","vin":"5YJXCBE21LF","components":"STEERING,SUSPENSION","summary":"Making a loud squeaky noise and knocking while I turn. The noise is coming from the steering and front suspension arms I believe.","products":[{"type":"Vehicle","productYear":"2020","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11708160,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/31/2025","dateComplaintFiled":"01/01/2026","vin":"5YJXCAE21LF","components":"UNKNOWN OR OTHER","summary":"I am a software engineer and owner of two 2020 Tesla Model X (Raven) vehicles. Both exhibit a serious safety defect after installing firmware 2025.44.25.4 with FSD v12.6.4.  Vehicle configuration: Model S/X with MCU2 (Intel Atom) and Hardware 3 (HW3).  Defect description: When Full Self-Driving (FSD) is engaged, the vehicle intermittently enters a critical failure state while in motion:  \u2022 The instrument cluster (driver display) suddenly goes completely black \u2022 The center screen issues a red \u201cTake Control Immediately\u201d alert with alarms \u2022 The infotainment computer performs a watchdog reset and reboots (Tesla logo appears) while the vehicle is traveling at highway speeds  This has occurred multiple times on both vehicles.  Suspected cause: The 2025.44 software update appears to introduce additional dashcam telemetry writes (speed, steering, FSD state) to the USB device while recording video. On MCU2 (Intel Atom), this creates an I/O and CPU bottleneck that starves display and safety-critical threads, triggering an operating-system watchdog reboot.  Disabling Dashcam immediately stops the crashes, indicating a resource-exhaustion condition rather than driver error.  Safety risk: During the blackout and reboot, the driver loses all visual feedback from the instrument cluster while being instructed to take control. This creates a high risk of collision, especially at highway speeds or in complex traffic environments.  Severity: Loss of driver display and system reboot while driving constitutes a safety-critical defect. This condition could lead to serious injury or death.  I request NHTSA investigation into instrument-cluster blackouts and system reboots on Tesla HW3/MCU2 vehicles when FSD and Dashcam are enabled.","products":[{"type":"Vehicle","productYear":"2020","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11701961,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/23/2025","dateComplaintFiled":"11/28/2025","vin":"5YJXCBE23LF","components":"STEERING,SUSPENSION,POWER TRAIN","summary":"My 2020 Tesla Model X experiences severe vibration, shaking, and rattling during acceleration, especially between about 20\u201345 mph and at higher suspension settings. The vibration is strong enough to affect steering stability and safe control of the vehicle during acceleration and lane changes.  Tesla has already replaced the front half-shafts twice under warranty for this same problem, but the issue has returned again. This is a known defect documented by Tesla in Service Bulletin SB-21-39-001, which describes excessive front drive unit half-shaft vibration during acceleration and defines the repair with updated components. The latest revision of this bulletin (R3, dated January 19, 2024) explicitly adds \u201cCustomer Pay billing\u201d instructions.  Despite this, my local Tesla Service Center in Tempe, AZ (Supervisor: Lewis Holguin) refused to apply the SB-21-39-001 Customer Pay billing and instead charged full retail for the repair. On 11/28/2025, I was billed $1,694.86 out of pocket to replace both front half-shafts again (invoice shows approx. $1,046 in parts and $564 in labor).  I have documentation showing that other Tesla customers with the same defect were billed only $350 under SB-21-39-001, which demonstrates that Tesla does apply a discounted bulletin rate in some cases. In my case, they refused to honor it even though this is a repeat failure of the same known defect and the prior warranty repairs did not permanently fix the problem.  This is a repeat driveline/suspension defect that affects drivability and safety under acceleration. The shaking and vibration make it difficult to maintain stable vehicle control, especially during highway merging or lane changes. I am requesting that NHTSA investigate recurring front half-shaft failures and vibration/shudder issues on Tesla Model X vehicles and Tesla\u2019s inconsistent handling of this known defect and service bulletin.","products":[{"type":"Vehicle","productYear":"2020","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11677957,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/20/2025","dateComplaintFiled":"08/02/2025","vin":"5YJXCAE29LF","components":"LANE DEPARTURE","summary":"On or about 20Jun2025: Tesla Driver Assistance Features - After the most recent 2025.20.3 softball update and installation my safety feature of the blind spot monitoring doesn't chim when a car is in my blind spot the car will show red in the font display but the sounds are now inoperable","products":[{"type":"Vehicle","productYear":"2020","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11675226,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/07/2025","dateComplaintFiled":"07/22/2025","vin":"5YJXCAE27LF","components":"SUSPENSION","summary":"I would like to report a significant safety concern affecting Tesla Model X vehicles, and potentially Model S as well. Numerous reports across Tesla forums have highlighted persistent issues with unadjustable negative camber, which results in excessive inner tire wear on all four wheels. In some cases, owners have reported needing to replace their tires as early as 5,000 miles. In my own experience, I had to replace mine at just 14,000 miles.  Additionally, I\u2019ve experienced repeated failures of the front axle half-shafts on both the left and right sides. The first replacement occurred at 14,000 miles under warranty, and the second at 38,000 miles\u2014this time at my own expense.  Independent automotive professionals have pointed out that the angle at which the half-shafts are installed is too steep for optimal performance. The front motor sits significantly higher than the wheels, forcing the half-shafts to transfer power at an extreme downward angle. This off-axis setup, combined with the vehicle\u2019s weight and high torque output, contributes to accelerated wear of internal components within the half-shafts. Over time, this leads to fatigue and surface damage, causing noticeable shuddering or vibrations during acceleration.  To resolve this issue, the half-shafts would need to be more closely aligned with the wheels (on-axis) to reduce mechanical strain and eliminate the root cause of the vibrations.  I urge Tesla to further investigate and address this recurring issue, as it impacts both vehicle safety and long-term ownership costs. A safety recall should be issued and reimburse out of pocket expensive back to owners.","products":[{"type":"Vehicle","productYear":"2020","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11672375,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/09/2024","dateComplaintFiled":"07/09/2025","vin":"5YJXCBE43LF","components":"SUSPENSION","summary":"The contact owns a 2020 Tesla Model X. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed, and the vehicle shook erratically. No warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed with a malfunction with the front driver's side half shaft. The contact stated that the front driver's side half shaft needed to be repositioned. The vehicle was being repaired. The contact was informed that it was a known failure. The manufacturer was made aware of the failure. The failure mileage was approximately 28,000.","products":[{"type":"Vehicle","productYear":"2020","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11666971,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/20/2025","dateComplaintFiled":"06/14/2025","vin":"5YJXCAE2XLF","components":"SUSPENSION","summary":"Hello - I'm having  extreme Inner tire wear on rear tires due to a bad camber arm design on my Tesla model X. The negative chamber is way outside of normal standards. I had an issue recently where my tire blew out. I did not notice until I had to replace it. I have changed tires three times in the last year. That's just egregious.","products":[{"type":"Vehicle","productYear":"2020","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11666287,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/09/2025","dateComplaintFiled":"06/11/2025","vin":"5YJXCAE28LF","components":"STEERING,LANE DEPARTURE","summary":"This is a major safety issue  ---   we got an error that steering assistance was \"reduced\" for about 12 hours.  Then on [XXX] at around [XXX], we were pulling out of a parked area (after being parked for 2 hours) -- and proceeded to increase speed on [XXX] in Newark, the car steering wheel abruptly LOCKED ITSELF - you couldn't even move the steering wheel. It just locked and shut down completely.  We proceeded to do a rest (hitting two scroll buttons) to reset the system over 5-6 times. Each time it takes about 10 mins to complete. It was pure HORROR - sitting on the road with cars just passing by and honking at me behind. I had the hazard lights on, but it was a dangerous situation. I was completely STUCK and immobile.  After some time, the steering wheel \"magically\" started working again. We've dropped the Tesla off at Springfield and they are charging us over $6,000 in damages for this. This is a SAFETY issue (we bought the car in March of 2024) and it's only been 15 months since we've had this used car.  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2020","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11658020,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/12/2024","dateComplaintFiled":"04/30/2025","vin":"5YJXCDE25LF","components":"STEERING,LANE DEPARTURE","summary":"Steering assist reduced. It has been faulty for the past six months and auto pilot doesn\u2019t work. Not repaired as the cost of repair is 5K.","products":[{"type":"Vehicle","productYear":"2020","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11652136,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/11/2025","dateComplaintFiled":"04/01/2025","vin":"5YJXCDE27LF","components":"ELECTRICAL SYSTEM","summary":"The contact owns a 2020 Tesla Model X. The contact stated while driving approximately 55 MPH, the self-driving mode disengaged unintendedly. There was no warning light illuminated. The vehicle was taken to a Tesla Service Center, where it was diagnosed that the self-driving system had completely failed. The Service Center determined that the self-driving computer needed to be replaced. The vehicle was in the process of being repaired. The manufacturer was notified of the failure. The failure mileage was approximately 76,000.","products":[{"type":"Vehicle","productYear":"2020","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11650050,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/19/2025","dateComplaintFiled":"03/24/2025","vin":"5YJXCDE28LF","components":"SUSPENSION","summary":"We purchased a Tesla Model X 2 years ago and have driven a little over 10,000 miles on it. The car has had continuous suspension problems which resulted in replacing the half shaft twice, control arms and now suspension pins. We drive solely on city roads and highways, it does not seem safe that a car used for regular commute to/from work and school would have such serious mechanical problems so early on.","products":[{"type":"Vehicle","productYear":"2020","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11632901,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/12/2024","dateComplaintFiled":"12/28/2024","vin":"5YJXCDE4XLF","components":"SUSPENSION","summary":"I preordered a 2020 Tesla Model X on [XXX], totaling $112,590, with $62,617 paid in cash and the rest financed.   On November 30, 2021, I brought the car to the Renton Tesla Service Center for axle noise when accelerating, but they couldn\u2019t replicate it. On February 7, 2022, I returned with the same complaint and was asked to provide a video of the issue. On April 13, 2022, with video proof of the noise, Tesla verified the issue and replaced the axle halfshafts, temporarily resolving it.  On [XXX], the noise recurred. Renton Tesla couldn\u2019t replicate it and suggested a wheel alignment, which I paid for. On November 30, 2022, I took the car to Tesla of Bellevue, where they diagnosed worn-out suspension and made repairs, ordering additional parts. On January 9, 2023, Tesla replaced the Drive Unit during follow-up work. On [XXX], the knocking noise returned, but Tesla Bellevue couldn\u2019t replicate the issue, providing no solution.  On [XXX], I returned with the ongoing issue. Tesla again identified the problem as halfshaft-related and replaced the parts. Frustrated with no permanent fix, I requested they either find a long-term solution or initiate a buy-back. Tesla completed repairs, left voicemails to pick up the car, and failed to address my buy-back request.  On December 5, 2024, Ludee, Tesla\u2019s Bellevue manager, emailed threatening storage fees and impounding if I didn\u2019t retrieve the car. I repeated my request for a buy-back over safety concerns but received another demand letter on December 12, threatening towing and impound charges if I didn\u2019t pick up the vehicle by December 18.  Tesla has known about this issue since November 2021 and has only offered temporary fixes despite verbal acknowledgment of the problem. It is not cosmetic but a significant safety concern, with axle noise pointing to potential frame and drive component faults.   INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2020","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11626567,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/21/2024","dateComplaintFiled":"11/21/2024","vin":"5YJXCDE2XLF","components":"SEAT BELTS,FORWARD COLLISION AVOIDANCE","summary":"Eil","products":[{"type":"Vehicle","productYear":"2020","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11626341,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2024","dateComplaintFiled":"11/20/2024","vin":"5YJXCAE26LF","components":"POWER TRAIN","summary":"The contact owns a 2020 Tesla Model X. The contact stated while depressing the accelerator pedal, the vehicle was making an abnormal sound. The contact stated there was a grinding and whining sound coming from the vehicle while driving approximately 30 MPH and the sound was constant. There was no warning light illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the front-end half-shaft needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 46,000.","products":[{"type":"Vehicle","productYear":"2020","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11615386,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/19/2024","dateComplaintFiled":"09/19/2024","vin":"5YJXCDE28LF","components":"STEERING,VEHICLE SPEED CONTROL,LANE DEPARTURE","summary":"Tesla updated my vehicle with FSD 12.5.2.1 and it is dangerous and should be recalled.   The software is too much for my vehicles processor, it frequently freezes for as long as 10 seconds. This loses my speedometer, my signal information, and happened while merging and nearly caused me an accident.   The lane keep assist has retrograded significantly, it often goes outside of the painted lines and is in danger of hitting curbs.   The processor feels like it struggles to keep up, and the auto steer is unsettled and jerky as it changes its mind.   Previous software worked great, Tesla is pushing the software beyond the hardwares capabilities and it\u2019s going to cause accidents. Please stop them.","products":[{"type":"Vehicle","productYear":"2020","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11614918,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/04/2024","dateComplaintFiled":"09/16/2024","vin":"5YJXCDE23LF","components":"STRUCTURE","summary":"I went over a dip (not even a speed hump, but a dip in the pavement) in a parking lot and the front passenger side sounded like the suspension broke. From there every turn or small bump sounded as though metal was on metal. I messaged Tesla to get an appointment to look at it, but they had no appointments for 2 weeks. Feeling as though the car was unsafe to drive while waiting for my appointment, I took it a local Tesla approved repair shop. They told me the bolt that holds the front passenger side of the front subframe and chassis was sheared. After that shop looked at it I had it towed to Tesla, hopeful they would repair it since my warranty expired in June 2024. I have a screen shot of Teslas message stating \"The sound is coming from where the sway bar mount, front subframe, and chassis meet. The bolt is broken in the inside the chassis and vehicle will need to go to a body shop to be repaired,\"  Seeing as I did not have an accident or hit anything this seems like a poor design. No body shop wanted to fix it because it was not in an accident. I reached out to Tesla to ask if this was common issue, but they did not answer that question. Online there are several forums with model X owners experiencing the same issue. This is a very expensive repair ($3500-$4000). My warranty was for 4 years/50k miles. My car has 51K and expired in June 2024. When the shop that is doing the repairs asked the tesla parts department if this was an issue with this model, they said the car has too much torque and it shears the bolts. This is dangerous. My front end could have come off, this could have caused a major accident. The car is not safe to drive and they told me the front passenger side frame could have come off the car. Please consider a recall to fix this for others for safety There were no warnings from the car that anything was wrong at any point.","products":[{"type":"Vehicle","productYear":"2020","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11610116,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/06/2024","dateComplaintFiled":"08/22/2024","vin":"","components":"ELECTRICAL SYSTEM","summary":"See attached document for complaint","products":[{"type":"Vehicle","productYear":"2020","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11592440,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/30/2024","dateComplaintFiled":"06/04/2024","vin":"5YJXCDE25LF","components":"ELECTRICAL SYSTEM","summary":"The contact owns a 2020 Tesla Model X. The contact stated that upon activating Smart Summon, the vehicle turned directly towards a vehicle parked to the left at an undisclosed speed, resulting in a crash before that contact was able to cancel Smart Summon, after which the vehicle came to a complete stop. The air bags did not deploy. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. A Police report was not filed, and no injuries were reported. The manufacturer was not notified of the failure. The failure mileage was 57,000.","products":[{"type":"Vehicle","productYear":"2020","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11587754,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/04/2024","dateComplaintFiled":"05/08/2024","vin":"5YJXCDE27LF","components":"UNKNOWN OR OTHER","summary":"Since Tesla did a recent software upgrade for the autopilot, the car on a single carriageway drives very close to the right side, and fairly frequently drives over the white line on the right side (i.e. departing from the travel lane). The car used to sit in the center of the lane. The problem does not occur on the highway where it still travels in the center of the lane. The problem occurs when autopilot is used on [XXX]  in New Hampshire, southbound from Wakefield to Rochester, NH. Autopilot has to be disengaged to correct the problem. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2020","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11581687,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/09/2024","dateComplaintFiled":"04/08/2024","vin":"5YJXCAE27LF","components":"ELECTRICAL SYSTEM,STRUCTURE","summary":"On at least 3 separate occasions, we parked the vehicle in a lot with no cars or obstructions nearby. We attemped to open the falcon doors to get our baby out and they would not open signalling an 'obstruction'. Then we attempted to override the obstruction and it refused to override. We had to remove our baby out of the front of the vehicle. I've reached out to Tesla for over one month with zero support.","products":[{"type":"Vehicle","productYear":"2020","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11580576,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/25/2024","dateComplaintFiled":"04/02/2024","vin":"5YJXCBE49LF","components":"SUSPENSION","summary":"Slowed down to make a right turn at approximately 10 mph then heard a loud pop in the rear drivers side wheel. Noticed that wheel no longer had traction. Drove another 1/4 mile to my home where the vehicle was then inspected and noticed the  rear tire was not aligned with the vehicle. After further inspection, I noticed the control arm was broken in half. Brought vehicle into a Tesla Service Center and they are claiming the damage was caused by excessive force or impact.","products":[{"type":"Vehicle","productYear":"2020","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11579415,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/21/2024","dateComplaintFiled":"03/25/2024","vin":"5YJXCDE24LF","components":"STEERING,ELECTRICAL SYSTEM,LANE DEPARTURE","summary":"ON [XXX], while driving my second Tesla Model X on [XXX] from Carson City back to Reno at the speed of 79 mph on Autopilot, the same sudden loud alarming situation occurred, with 1. park Assist unavailable 2. Steering assist reduced 3. Adaptive ride control degraded 4. Traction control disabled 5. Stability control disabled 6. Lane departure avoidance features unavailable 7. Automatic emergency Braking is unavailable 8. Automatic vehicle hold disabled. I drove to s stop, the car can't park but remained in neutral gear. Can't hard reset. With my prior experience 1 month ago, I changed it into Tow mode several times, finally was able to switch into Park mode then was able to do a hard reset. When I brought in to Tesla, they said it's the SAME problem, steering rack issue. Another $5300 is gone. How can I be so unlucky to be hit with same model, different year, same problem, same driving condition and almost same place on earth, and both out of warranty and I have to pay in full? There must be manufacture defect on this!!!!!!  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2020","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11577239,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/12/2024","dateComplaintFiled":"03/13/2024","vin":"5YJXCAE43LF","components":"STEERING,SUSPENSION","summary":"I have a 2020 Model X (23k miles) and the warranty just expired 2 months ago. It suddenly developed a loud creaking in the front end. The creaking seems to be related to the movement of the suspension, but I also notice it when I turn either direction. It\u2019s not related to braking except to the extent that the suspension is compressed slightly with braking. From research it may be  the control arms and front sway bar. Apparently this is a very common issue with the Model X per Online forums.  Absolutely no reason why any of those parts should be failing for everyone unless it was faulty parts/engineering. This should definitely be investigated.","products":[{"type":"Vehicle","productYear":"2020","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11576672,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/08/2024","dateComplaintFiled":"03/11/2024","vin":"5YJXCDE22LF","components":"ELECTRICAL SYSTEM","summary":"The contact owns a 2020 Tesla Model X. The contact stated that while the vehicle was plugged into the home charging station, an app message was received that indicated that the vehicle had no charging power. Upon inspection, it was discovered that the home charging station electrical cables connecting to the home had malfunctioned causing the electrical wiring to become burnt and charred. The home's electrical wiring was also damaged during the failure. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 53,000.","products":[{"type":"Vehicle","productYear":"2020","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."},{"type":"Equipment","productYear":"9999","productMake":"TESLA","productModel":"VEHICLE CHARGER","manufacturer":"Tesla, Inc."}]},{"odiNumber":11576013,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/27/2023","dateComplaintFiled":"03/07/2024","vin":"5YJXCBE45LF","components":"SUSPENSION,STRUCTURE","summary":"On [XXX] traveling south from [XXX]  to merge onto [XXX]  via the on-ramp, we hit a rough patch of road with potholes/ruts at the shoulder.  There was a loud bang, we felt the front of the car drop, and felt an immediate change in steering/stability. We could hear loud scraping/grinding noises, and we pulled to the shoulder as quickly as we could. At first we suspected a flat tire, however the tires were all fine. We could hear air hissing coming from under the car when the ignition was on.  The vehicle was towed to a Tesla Service center.   We learned that the front driver-side suspension had failed and broke through the surrounding strut tower.  The vehicle was deemed a total loss and was sold at a salvage auction, however we do still have the broken part of the strut tower if needed for inspection.  Our safety and that of other drivers on the road was put at risk in this event. If we had been traveling on a tighter curve or at a higher speed, we could have lost control of the vehicle and resulted in a crash.  We were stranded on the side of a busy highway onramp at night when this incident occurred, which was also unsafe.  UNKNOWN if the problem has been reproduced by a dealer or service center. Our understanding is that Tesla is already aware of the suspension issues.  The vehicle was inspected by Tesla's Raleigh Service Center, by Erie Insurance, and by a local, Telsa-authorized Body Shop (Relentless Collision). They confirmed the suspension and strut tower failure.   There were no warning lamps, messages, or other symptoms of the problem prior to or at the time of failure. After the car was towed to Tesla, a service center representative mentioned that the computer system showed a suspension failure/error message, but we explained that no such warnings came up at the time of the incident. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2020","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11574640,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/28/2024","dateComplaintFiled":"02/29/2024","vin":"5YJXCAE24LF","components":"SUSPENSION","summary":"Just paid to replace the upper control arms and half shafts on my 2020 Tesla Model X. These repairs were required due to a very loud shudder and squeaking noise while driving. These issues came up 6 weeks after my  manufacturer warranty expired. This was not the first time my vehicle  required suspension  related  service/repairs. Just by a quick online search Tesla is well aware of these suspension issues as is NHTSA. OWNERS SHOULD NOT NEED TO PAY FOR TESLAS POOR ENGINEERING. NHTSA needs to step up and recall these vehicles and force Tesla to reimburse owners who have paid out of pocket for repairs.","products":[{"type":"Vehicle","productYear":"2020","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11571675,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/19/2019","dateComplaintFiled":"02/13/2024","vin":"5YJXCBE26LF","components":"STEERING,SUSPENSION","summary":"There were two issues that occurred within months of each other: 1) Power steering failed on several occasions\u2013 immediately following a service appointment in which the CV joint/half shafts were replaced and an alignment performed. Tesla implied that the intermediate shaft failed in pure coincidence; this is not the case: intermediate steering shaft failure after 40,000 miles with no warning and no impact is very highly unlikely.  2) suspension and steering components began to fail (Front Aft Suspension Link, as diagnosed by Tesla), causing excessive noise and wear on other vehicle components. Tesla was aware of the manufacturing defect prior to failure, but refused to cover the repairs under the warranty.  Both issues caused difficulty steering and distractions while driving at both high and low speeds; losing power steering on the highway can be deadly. No warning signs appeared prior to the component failure in either instance, and \"driver abuse\" did not occur\u2013 though Tesla implies that with every concern. The car is set to the slowest acceleration and gentlest handling settings possible to maintain the longevity of the car's components.   Independent mechanics not affiliated with Tesla Motors inspected the car and agreed that the failures were abnormal and not to be expected at such a low milage. The issues that began early into the warranty period were sudddenly no longer addressed once the warranty expired: a clear violation of the MMWA of 1975.","products":[{"type":"Vehicle","productYear":"2020","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11570558,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/06/2021","dateComplaintFiled":"02/07/2024","vin":"5YJXCBE48LF","components":"STEERING,SUSPENSION","summary":"We have taken the vehicle to Tesla service center multiple times (3 or 4) for the passenger side suspension creaking. Fore and aft links replaced as well as upper control arms. Car continues to make noise and service center stating they cannot duplicate the problem - this is happening to multiple model x.","products":[{"type":"Vehicle","productYear":"2020","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11567396,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/12/2024","dateComplaintFiled":"01/23/2024","vin":"5YJXCDE29LF","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"On [XXX] at [XXX] my 2020 Tesla Model X Long Range Plus suddenly started braking while on the highway. I was driving 75MPH to San Diego from Arizona. There was no vehicles around or in front while using the cruise control. This also has been an issue with our 2023 Tesla Model Y and previous Model 3 while driving to Las Vegas at 70MPH. I really think this is safety concern. Luckily there was vehicles behind us with all incidents that took place. I recently took the 2020 Tesla Model X on [XXX] for the issue and the technician found no issues while driving it. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2020","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11561075,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/09/2023","dateComplaintFiled":"12/20/2023","vin":"5YJXCAE26LF","components":"POWER TRAIN,VEHICLE SPEED CONTROL","summary":"On December 9th, 2023 my 2020 TESLA Model X accelerator pedal broke off while accelerating up a hill.    This caused the vehicle to stop and become undrivable on a blind curve uphill.  This caused a significant safety risk to me and other drivers.  The vehicle had to be towed with police assistance to block traffic due to where the vehicle became inoperable.    I had to pay out of pocket about $500 for the repair plus $450 in towing expenses.","products":[{"type":"Vehicle","productYear":"2020","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11556906,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/18/2023","dateComplaintFiled":"11/27/2023","vin":"5YJXCAE26LF","components":"STEERING,SUSPENSION,WHEELS","summary":"\"On August 18, 2023, I was driving at 70 mph on I-95 near the 100-mile mark using Full Self-Drive. The front driver-side suspension housing cracked, causing the bottom part of the suspension to detach. This led to the front tire striking the upper part of the wheel, resulting in a tire blowout. A piece of metal from the suspension fell onto the road and hit the rear driver-side tire, causing it to also blow out. The vehicle lost control and came to a stop on the left side of the road.\"","products":[{"type":"Vehicle","productYear":"2020","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11544306,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/11/2023","dateComplaintFiled":"09/13/2023","vin":"5YJXCDE21LF","components":"ELECTRICAL SYSTEM,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"Brakes will lock up a pre collision will activate in forward and reverse when no objects are present. It is a hazard to operate the vehicle since it will randomly slam in the brakes will driving down the road or reversing out of a parking space. Also electrical issues vehicle will no longer lock or unlock","products":[{"type":"Vehicle","productYear":"2020","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11542175,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/15/2023","dateComplaintFiled":"09/01/2023","vin":"5YJXCBE28LF","components":"SUSPENSION","summary":"Premature internal damage to the front half shafts causes the front end to shudder during acceleration between 0-50 mph.  This shuddering is distracting and can be felt through the steering column creating a safety risk to the driver and others in the vehicle.   I have had Telsa service \"repair\" this issue under warranty 3 times.  AUG 31, 2021 went into Service Center for the  Service Bulletin to be Applied to Reseal Area Around Both Front Upper Control Arm Ball Joints With Urethane (Model X) - Modify   FEB 2, 2022 went into Service center for the Service Bulletin to be Applied to Inspect Vehicle, Replace Front Halfshafts, Reposition Clevis (Raven Front Drive Unit) - Remove and Replace  JUL 28, 2022 went into Service Center for the Service Bulletin to be Applied to Inspect Vehicle, Replace Front Halfshafts, Reposition Clevis (Raven Front Drive Unit) - Remove and Replace  I took the vehicle to Tesla for a 4th time in Aug 2023 and because the car is out of warranty they would not repair it under the Bulletin.  I decided to take the vehicle to a suspension mechanic and the front axle shafts were removed and rebuilt.  The left front rearward lower control arm was also removed and replaced because it was cracked.","products":[{"type":"Vehicle","productYear":"2020","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11540202,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/12/2023","dateComplaintFiled":"08/22/2023","vin":"5YJXCBE27LF","components":"SUSPENSION","summary":"Loud knocking noise in acceleration, louder on left. Tesla service center says LH/RH Aft Lower Front Suspension Links and Left/Right Front Lower Fore Links need replacing. This is a known issue. Charging $3000 for repair. Although they have stated it is safe to drive. Doesn\u2019t sound safe from what others have experienced.","products":[{"type":"Vehicle","productYear":"2020","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11538559,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/11/2023","dateComplaintFiled":"08/15/2023","vin":"5YJXCBE21LF","components":"VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE","summary":"Many hard braking incidents Ignores posted speed limits Been close to being rear ended by following cars","products":[{"type":"Vehicle","productYear":"2020","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11538192,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/26/2023","dateComplaintFiled":"08/13/2023","vin":"5YJXCBE21LF","components":"ELECTRICAL SYSTEM,STRUCTURE,LANE DEPARTURE","summary":"The vehicle's A/C system was not working as intended, noticing air is blowing very weak.  The vehicle was took to tesla service center and was told that rodents had gotten into the vehicle (not sure how) and chewed wire systems and air filters.  Tesla reports the damages affected a/c systems and electrical control for the vehicle including auto pilot assistant.  Cost of repair was $2020.17, not covered by tesla insurance.","products":[{"type":"Vehicle","productYear":"2020","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11536740,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/31/2023","dateComplaintFiled":"08/06/2023","vin":"5YJXCBE22LF","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"I was traveling from Texas to South Carolina and unfortunately decided to take my Model X, which was a bad idea to buy after the worst experience my family had gone thru.  During my trip I stopped at supercharger in Cottondale, Alabama while my car was in starting My Model X broke and couldn\u2019t start due to some technical problem with the car (car is still in factory warranty). The called road side assistance and was shipped to service center. 2/7  I am still lingering in middle way off my home or destination. I tried calling service center but no answer and mailbox is also full couldn\u2019t leave voicemail. After trying multiple times (15-18times) finally I was able to speak with someone. 3/7  I was told by Service Super at Fayetteville, GA that car cannot be fixed and they have not started diagnosis and I have to wait for minimum 10days. I told him my situation that I am traveling with my 2 kids ( 6yr & 8yr) and as I am in middle of my trip and not at my home town. 4/7  It\u2019s hard for me to keep waiting for the car and ask him he can help me get the car fixed on priority giving the situation I am in.  The Supervisor was not able to arrive on any agreement. I also told him to get the car fixed and ship to Texas since the car was having mechanical 5/7  problem and under factory warranty. I didn\u2019t expect the answer what I got from Tesla service center and was told no. It\u2019s hard to believe that Tesla didn\u2019t care about customer service and after paying such a huge price they don\u2019t care about its product. 6/7  I wanted to bring to Tesla attention and wanted to get some resolution. I am still here with my family and 2 young kids in Atlanta waiting for my car far away from home with zero support from Tesla. #tesla 7/7","products":[{"type":"Vehicle","productYear":"2020","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11534627,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/11/2023","dateComplaintFiled":"07/26/2023","vin":"5YJXCDE23LF","components":"FORWARD COLLISION AVOIDANCE","summary":"I drive a 2020 Tesla Model X long range plus. I bought it new and now have about 50,000 miles on it. Over the years, I have experienced quite a few phantom breaking incidents when the car was in auto pilot (self steering mode). Most of these were fairly minor in nature and not much of a concern. This July I drove the car to Colorado and back and had innumerable severe phantom breaking events.  In the past the breaking would be fairly gentle and a tap on the accelerator would return the car to the preset speed. In July, the car was essentially \u201cslamming on\u201d the brakes and required an aggressive press of the accelerator to disengage the breaking. It felt like the car was going to come to a stop in the middle of the highway. I was cruising about 70 mph and would say that by the time I could get to the accelerator the speed would be down to about 60 mph. None of these events created any problem with other vehicles, but they were disturbing, nonetheless.","products":[{"type":"Vehicle","productYear":"2020","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11531734,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/02/2022","dateComplaintFiled":"07/12/2023","vin":"5YJXCBE21LF","components":"SERVICE BRAKES","summary":"Hello, my Tesla Model X has been bothering my family for 2 years because of the potential hidden danger of the brakes. My other vehicles have never encountered these problems. I don\u2019t know what words to use to express my helplessness and helplessness.","products":[{"type":"Vehicle","productYear":"2020","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11526357,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/10/2023","dateComplaintFiled":"06/10/2023","vin":"5YJXCDE22LF","components":"FORWARD COLLISION AVOIDANCE","summary":"I have driven this vehicle approximately 28,000 miles. I am the original (and only) owner. When using the cruise control the car will break suddenly and aggressively for no apparent reason on the open road. This has happened more than a dozen times. I cannot say what percentage of my driving is done with adaptive cruise control functioning but I would suspect well less than 30% of the 28K miles. On several occasions I surmise it my be related to oncoming vehicles in their normal lane. Fortunately, these episodes have not resulted in any collisions to date.","products":[{"type":"Vehicle","productYear":"2020","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11524187,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/15/2023","dateComplaintFiled":"05/28/2023","vin":"5YJXCDE24LF","components":"VEHICLE SPEED CONTROL,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"repeatedly, i have had my car brake harshly when travelling anywhere from 30-55 mph while using adaptive cruise control. there is nevere anything in the road or a car anywhere nearby to warrant a dramatic braking. the decelertion is harsh and alomst caused someone behind me to hit me on 2 occasions. i have repeatedly told Tesla about this and mostly gotten a nebulous response about \"hardware\" or 'software\" issues and that they are working on it. This is dangerous and hurts when it unexpectedly happens!!","products":[{"type":"Vehicle","productYear":"2020","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11514475,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/13/2023","dateComplaintFiled":"03/29/2023","vin":"5YJXCBE27LF","components":"UNKNOWN OR OTHER","summary":"Continental Cross Contact LX Sport tire on my Tesla Model X delaminated at only 15,000 miles causing extensive damage.","products":[{"type":"Vehicle","productYear":"2020","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11514062,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/12/2023","dateComplaintFiled":"03/27/2023","vin":"5YJXCDE28LF","components":"STEERING","summary":"There is a known issue where the ball joints in the steering column wear out prematurely (on all Tesla models) and, if not fixed, can damage the steering column.  Example: https://www.reddit.com/r/TeslaModel3/comments/vwrct4/does_anyone_know_why_im_getting_a_very_loud/?utm_source=share&utm_medium=ios_app&utm_name=ioscss&utm_content=1&utm_term=4  If you just Google \u201cTesla steering wheel squeak,\u201d you\u2019ll come up with plenty of articles about it.  Tesla has a tendency to hide or misrepresent ongoing problems, and use its customers as test pilots. Enough is enough!","products":[{"type":"Vehicle","productYear":"2020","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11513547,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/24/2023","dateComplaintFiled":"03/24/2023","vin":"5YJXCDE21LF","components":"SUSPENSION","summary":"My Tesla Model X has 55,000 miles on it. My entire suspension has failed and was replaced. The control arms for the front left and right side have failed as well. My car has been in the shop multiple times in the last 6-8 months. Fortunately I have an extended warranty on the vehicle. But still have to pay a $200 deductible. These parts are being replaced several times.","products":[{"type":"Vehicle","productYear":"2020","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11512898,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/02/2023","dateComplaintFiled":"03/20/2023","vin":"5YJXCAE22LF","components":"FORWARD COLLISION AVOIDANCE","summary":"On multiple occasions (between 6 and 10) while driving east and west on interstate highway 80 between Reno and Salt Lake City the vehicle executed a phantom braking maneuver while autopilot was engaged. I was east bound on 2/2/23 and 2/24/23 and west bound on 2/7/23 and 3/5/23, i.e., these events occurred on multiple days in multiple locations.   On no occasion was there any danger of collision with another vehicle or other obstacle. In fact, the braking was most likely to occur as my vehicle topped a rise in the highway followed by a gental downgrade with no other vehicle or turn in the road for at least a mile ahead. The braking was very hard and caused my vehicle to slow by at least 10 mph before I could react. On one occasion, I immediately accelerated to return to the posted highway speed of 80 mph and the vehicle twice more braked hard after I accelerated back to highway speed. Had there been a vehicle behind me, it's likely I would have been rear-ended on multiple occasions.   The problem has not been independently verified (though I understand the NHTSA has received many similar reports). The vehicle has not been inspected. There was no warning that the vehicle was going to brake hard though I recognized the circumstances in which it was likely to occur and was prepared to accelerate to counteract the effect.  The section of I-80 in which these events occurred is lightly traveled and if Tesla autopilot should be flawless, it should be flawless there!  Another source of autopilot phantom braking is flashing lights next to the road warning of animal crossing or prison zones. However, in this case, the braking is gentle and not a hazard. In contrast, 2022 when driving the same section of I-80, phantom braking, as described above, was much less of a problem but flashing lights prompted the vehicle to brake hard. It appears Tesla has fixed flashing light-related problem.","products":[{"type":"Vehicle","productYear":"2020","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11511527,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/13/2022","dateComplaintFiled":"03/13/2023","vin":"5YJXCAE21LF","components":"ELECTRICAL SYSTEM","summary":"The contact's wife owns a 2020 Tesla Model X. The contact stated that the vehicle had been experiencing electrical failures. The contact stated while his wife was starting the vehicle, a message indicating a low-battery voltage was displayed. The vehicle was taken to an unknown Tesla Service Center, where it was diagnosed that an electrical malfunction was causing a constant drain on the battery while the vehicle was turned off. The battery was replaced twice within two years. Additionally, the contact stated that while his wife was driving 25-30 MPH, messages indicating that the ABS, the Automatic Brake Hold, the regenerative brake, and the power steering was inoperable were displayed. Additionally, the vehicle jerked, causing the contact's wife to lose control of the vehicle. The contact's wife depressed the brake pedal and veered to the side of the road. The contact's wife notified the manufacturer of the failure and was instructed to reboot the vehicle. The contact's wife was able to drive to her nearby destination. Upon performing a diagnostic test remotely, the manufacturer informed the contact's wife that she could drive to the nearest Tesla Service Center located 60 miles away through the braking features had failed. The contact stated that the vehicle was unsafe to drive. The vehicle was not repaired. The failure mileage was approximately 24,000.","products":[{"type":"Vehicle","productYear":"2020","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11507642,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/24/2022","dateComplaintFiled":"02/16/2023","vin":"5YJXCAE27LF","components":"FORWARD COLLISION AVOIDANCE","summary":"Sudden acceleration","products":[{"type":"Vehicle","productYear":"2020","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11501332,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/10/2023","dateComplaintFiled":"01/11/2023","vin":"5YJXCBE21LF","components":"SUSPENSION","summary":"Tesla Suspensions system squeaking problems is well known among the Tesla owners community and Tesla wouldn\u2019t do anything about it.   I bought my vehicle in 12/2019 and have brought it in at least 4 times to get the squeaky noise fix and at least 2 more times complaining about it. That\u2019s 6 times in the span of 2 years.  Tesla is well aware of the issue but couldn\u2019t find a solution.  When schedule for service thru Tesla App, it even have an option for squeaking/noise.    Many owners ended up paying so much money after the warranty expired to get the suspension repair.","products":[{"type":"Vehicle","productYear":"2020","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11495060,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/23/2022","dateComplaintFiled":"11/27/2022","vin":"5yjxcde28lf","components":"ELECTRICAL SYSTEM,STRUCTURE,UNKNOWN OR OTHER","summary":"The rear back doors will not open.  The car's computer says an obstacle is detected however there is no obstacle in the way of the doors. (I have a video to prove my claim) the safety of my passengers in the rear seat are at risk as they can not exit the car through the rear door.  I have had the vehicle inspected by the dealer (Tesla) however they said they can not recreate what has happened.  The warning light \"obstacle detected\" appeared however there was no obstacle in the way.  After  rebooting the car's computer it still happened.  I was able to drive the vehicle to another location and try the back doors and then they finally opened. I feel the back doors should open any time and any place when the car is in park.","products":[{"type":"Vehicle","productYear":"2020","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11484959,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"09/09/2022","dateComplaintFiled":"09/17/2022","vin":"5YJXCBE27LF","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER,SERVICE BRAKES","summary":"Was pulling out of the Starbucks drive thru when the car accelerated quickly on it's own.  The brakes also failed.  The vehicle only stopped after hitting a tree and a light pole. Very dangerous situation as this occurred in the morning when Starbucks is busy.  State Farm insurance is in possession of the car currently.  We are awaiting their findings. Police report is also pending. I did not see a warning indicator on the car or any indications of any problems. However, the car had been serviced frequently for different issues with Tesla. After the accident, Tesla offered no assistance regarding finding out if there was a safety issue and said we were on our own.","products":[{"type":"Vehicle","productYear":"2020","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11482661,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/16/2022","dateComplaintFiled":"09/02/2022","vin":"5YJXCBE22LF","components":"VEHICLE SPEED CONTROL,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"On 8/16/2022 Tuesday, I went to work at about 10:24 and parked by the road next to mcDonalds to call my husband. I wanted him to take the car to park elsewhere as that spot had no parking starting at 10:30. My husband was not available so I was about to move the car and had my feet slightly touching the brake. At that point the car suddenly accelerated and jumped forward without any control and hit a car that was coming out of mcDonalds driveway. That car was about 15/20 feet away from my car and I hit on the driver\u2019s side.  My car was in such speed that it pushed the other car 6 feet on the other side which in turn hit a pedestrian crossing the road. I am 100% sure that I did not press the accelerator and the car moved by itself in such force that I had no chance of controlling it. I\u2019ve asked Tesla to investigate as well","products":[{"type":"Vehicle","productYear":"2020","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11482475,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/15/2022","dateComplaintFiled":"09/01/2022","vin":"5YJXCDE22LF","components":"TIRES","summary":"Both rear tires (original tires) on the vehicle had broken belts at about the same time. My understanding is that broken belts can lead to tire failure which can pose a significant safety risk. Our local Tesla dealer diagnosed the problem, and the tires have been sent to the tire manufacturer for their own inspection. There were no warnings. Tire size: 275/45 R20.","products":[{"type":"Vehicle","productYear":"2020","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."},{"type":"Tire","productYear":"9999","productMake":"CONTINENTAL","productModel":"CROSSCONTACT LX SPORT","size":"275/45 R20","manufacturer":"Continental Tire the Americas, LLC"}]},{"odiNumber":11481860,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/29/2022","dateComplaintFiled":"08/29/2022","vin":"5YJXCBE27LF","components":"STEERING,SUSPENSION,FORWARD COLLISION AVOIDANCE","summary":"Tesla model X is infamous for its acceleration shudder.  they have replaced the drive shafts twice already.    when you accelerate the wheel vibrates only between 15-35 mph.  When you brake hard it does the same thing.","products":[{"type":"Vehicle","productYear":"2020","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11478914,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/20/2022","dateComplaintFiled":"08/11/2022","vin":"5YJXCDE28LF","components":"SEATS,FORWARD COLLISION AVOIDANCE","summary":"I have experienced several issues with my car: It brakes suddenly for no reason in the middle of the freeway It displayed an error message that said the right rear seat safety system has failed and needs service It displayed an error message that said the ultrasonic sensors are not communicating with each other (I believe these are used for the driver safety systems).  I reached out to Tesla asking to look into these issues. Each time Tesla denied service and asked me to note down the exact time that these issues happened to help them investigate (they specified the format with an example 06/20/2022 5:22PM PST). If I\u2019m driving the car, how is it safe for me to note down time with this precision? Also, the car has functionality to record all of these alerts but Tesla\u2019s software updates wipe them out (instead of retaining them). Further, Tesla asks to schedule service through their app but in my case, my app doesn\u2019t allow me to schedule service for unknown reasons. I have contacted Tesla about this issue and so far there is no resolution. I feel very unsafe driving my car after receiving these alerts and not getting any help from Tesla to investigate and fix them. I feel they are placing an undue burden on me to record the time. Please help me get my car looked at and fix the issues mentioned above.","products":[{"type":"Vehicle","productYear":"2020","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11477500,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/04/2022","dateComplaintFiled":"08/04/2022","vin":"5YJXCAE26LF","components":"SUSPENSION","summary":"My Model X vibrates at low speeds. I took it to service center multiple times. They couldn\u2019t fix the issue. Looks like the suspension issue as it makes noise when the car goes up or down using air suspension.","products":[{"type":"Vehicle","productYear":"2020","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11477499,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/31/2022","dateComplaintFiled":"08/04/2022","vin":"5YJXCAE26LF","components":"SEATS","summary":"I got two issues with seats: Driver seat issue: I parked my car to charge at a supercharger. I reclined all the way back to relax. After completing the charging, I tried to move the driver seat back to its position, the seat wouldn\u2019t move. I tried moving forward and back, it doesn\u2019t move. I complained to Tesla twice, they couldn\u2019t fix the issue.  Rear seat issue: I got rear seat restraints at fault error thrice. I took it to service center, they mentioned that they are investigating the error for the past two years. The don\u2019t have fix for this issue.","products":[{"type":"Vehicle","productYear":"2020","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11473752,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/12/2022","dateComplaintFiled":"07/13/2022","vin":"5YJXCBE21LF","components":"VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE","summary":"Recurring Phantom braking every drive","products":[{"type":"Vehicle","productYear":"2020","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11467935,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2022","dateComplaintFiled":"06/07/2022","vin":"5YJXCBE22LF","components":"FORWARD COLLISION AVOIDANCE","summary":"When I'm using the driving assistance on the highway, and I'm doing like 60 or 70 mph, all of a sudden the car brakes to 45mph if it (falsely) thinks we are in a construction zone I believe. I have almost gotten in 3 accidents because the car suddenly brakes hard on its own, without me braking.","products":[{"type":"Vehicle","productYear":"2020","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11467357,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/13/2022","dateComplaintFiled":"06/03/2022","vin":"5YJXCBE41LF","components":"FORWARD COLLISION AVOIDANCE","summary":"When using any driver assistance function (autopilot, adaptive cruise control, or autopilot with navigation), phantom breaking is common and terrifying. I am scared to use the systems now because of how unpredictable phantom breaking can be and how jarring (and unsafe it could be) when it happens.","products":[{"type":"Vehicle","productYear":"2020","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11464239,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/17/2022","dateComplaintFiled":"05/11/2022","vin":"5YJXCDE21LF","components":"UNKNOWN OR OTHER,ENGINE","summary":"Had failure of leaking coolant fluid in my Model X. First time occurred November 2021. Second time April 2022. Both times the 3&4 way values failed and started leaking fluid which disabled my vehicle. This is the 3rd time in 1 year that I\u2019ve gotten the low Coolant leak warning. This is a real problem and I\u2019m concerned since my warranty is running out soon. The 3&4 way value shouldn\u2019t last less then 6 months.","products":[{"type":"Vehicle","productYear":"2020","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11463331,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/28/2022","dateComplaintFiled":"05/04/2022","vin":"5YJXCAE23LF","components":"SUSPENSION","summary":"There is an abnormally loud squeaking noise when driving, turning, and going over any surface at all speeds. The noise sounds like metal is being stretched and is about to break. After carefully listening to the vehicle, it is found that the noise is coming from the control arms. Although unbearable, the problem has not put my passengers and me in danger. The issue has been reproduced and confirmed by the Tesla Service Center in Burlingame, California.  The Tesla dealer has inspected the vehicle or component, and a re-inspection is scheduled for May 11, 2022.  The problem appeared suddenly while driving last Thursday, April 28, without any prior symptoms or warning. The vehicle and parts are available for inspection upon request.","products":[{"type":"Vehicle","productYear":"2020","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11463337,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2022","dateComplaintFiled":"05/04/2022","vin":"5YJXCAE23LF","components":"WHEELS","summary":"I noticed a metal-sounding noise while driving that got louder when running over the road markers. After careful observation and visual inspection, I saw the left rear tire slowly deflating. I also noticed that the tread on the rear tires is excessively uneven. The outer thread measured 7/32nds while the inner tire was down to the steel belt.  The problem could have caused a safety risk to me, and others had it happened on the freeway.","products":[{"type":"Vehicle","productYear":"2020","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11463345,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/06/2022","dateComplaintFiled":"05/04/2022","vin":"5YJXCDE48LF","components":"UNKNOWN OR OTHER","summary":"Tires wear out only inside  All 4","products":[{"type":"Vehicle","productYear":"2020","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11462392,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/17/2022","dateComplaintFiled":"04/27/2022","vin":"5YJXCDE21LF","components":"STEERING,POWER TRAIN","summary":"Coolant leak in less then 5 months. Had this same problem in November 2021. Tesla replaced Value no.3. In April 2022 Tesla replaced Value no. 3&4. Very concerned since my warranty is running out soon.","products":[{"type":"Vehicle","productYear":"2020","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11459836,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"02/28/2022","dateComplaintFiled":"04/06/2022","vin":"5YJXCDE28LF","components":"BACK OVER PREVENTION,FORWARD COLLISION AVOIDANCE","summary":"While idling in drive having applied my foot to the break, the dash displayed H for holding the break. My car accelerated by itself forcefully into the vehicle in front. My seat belt did not lock up, air bags did not deploy, emergency braking didn\u2019t work, the Tesla box report does not match the dash cam timeline. This was sudden unintended acceleration and I pray it doesn\u2019t happen to anyone else.","products":[{"type":"Vehicle","productYear":"2020","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11459779,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/27/2022","dateComplaintFiled":"04/05/2022","vin":"5YJXCBE22LF","components":"SEATS","summary":"On Sunday, March 27 at approximately 3:00pm PST, while the vehicle was traveling on the freeway at approximately 70mph, the driver seat moved towards the steering wheel unprovoked. My wife was driving at the time and screamed so everyone in the car could hear how dangerous the situation was. The driver seat continued to move forward by itself unprovoked and stopped as my wife was uncomfortably close to the steering wheel. She was able to keep control of the car until we pulled over safely to our destination.   Once at our destination while parked, the driver seat again moved towards the steering wheel while my wife was sitting in it unprovoked.   Within a span of 15 minutes, the Tesla somehow automatically triggered the driver seat to move towards the steering wheel (once while in motion, once while parked).   We brought the car to the Tesla dealership on Tuesday, 3/29. They kept the car 7 business days and was not able to diagnose the issue and I was given the car back.   I would like to point out that my wife's \"saved\" seat profile setting is the closest to the steering wheel. I am a taller gentlemen so my profile of the seat is set farther back. This is key because my wife was driving on her profile, so they wasn't a chance that we hit a different seat setting while driving.","products":[{"type":"Vehicle","productYear":"2020","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11459330,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/27/2022","dateComplaintFiled":"04/02/2022","vin":"5YJXCBE27LF","components":"UNKNOWN OR OTHER","summary":"As I was slowly backing into a supercharging parking space watching the rear view video on the car's LCD screen, unbeknownst to me the image from the rear view camera froze. To me it appeared that the car had stopped moving so I applied a little more juice and promptly ran into the protective bollard at the back of the parking space, at which point the rear view camera started working again. If there had been someone behind me, I would have hit them. As it was, I only damaged the car's rear hatch. I tried backing up again and had the image freeze again. I then re-booted the car's system and the problem was not experienced again on that trip. Since then I have had the problem occur one other time and re-booting the system again seemed to fix it. The problem appears to be due to a failure in the car's software as it relates to the rear view camera. I have not taken the car to a dealer yet to see if they can fix the problem and the car has not been inspected by another party. There were no warnings or messages when the problem occurred.","products":[{"type":"Vehicle","productYear":"2020","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11457244,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/28/2022","dateComplaintFiled":"03/18/2022","vin":"5yjxcde28lf","components":"ELECTRICAL SYSTEM","summary":"The contact owns a 2020 Tesla Model X. The contact stated while driving 45 MPH with the Self Driving feature activated, the contact was unable to disengage the feature by tapping on the brake pedal. Approximately 5 to 10 minutes later, the vehicle lost motive power and stalled without warning. The contact scheduled an upcoming appointment with the dealer for the vehicle to be diagnosed. The vehicle was not yet repaired. The manufacture was informed of the failure. The failure mileage was 50,000.","products":[{"type":"Vehicle","productYear":"2020","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11457253,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/28/2022","dateComplaintFiled":"03/18/2022","vin":"5YJXCDE28LF","components":"VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE","summary":"1) Cruise control randomly resets itself to different speeds.  Happens several times daily.  I can set it to 55 and 5 seconds later it will reset itself to 80 and accelerate suddenly, or vice-versa. It can change to any speed-either higher or lower than what I've set. Happened yesterday afternoon (3-17).  First noted it being a problem 2-28 at about 6 pm MST while driving on 4 lane highway in Colorado, with multiple episodes of randomly resetting speeds itself.  Given the rapid acceleration/deceleration of a Tesla, when the cruise control resets itself, the acceleration/braking can be abrupt and significant. 2)Ghost braking has been and remains a problem with this car. It was serviced by Tesla 2-18 and a \"chip\" was replaced per Tesla.  I reported about a dozen incidents of ghost braking to Tesla shortly after picking it up but don't have exact times/days.  There are 3 episodes of ghost braking that were truly dangerous.  I was driving on the Interstate at 70-75 mph and the car slammed on the brakes for no reason, and it seemed it would have stopped completely in the middle of the Interstate if I hadn't accelerated manually.  Speed went from 75 to 50 within 1-2 seconds before I was able to react and accelerate. Twice this happened at about 1-2 am on a completely empty interstate in Nebraska with no one around me at all, but the 3rd time was on a busy highway (I-55) near Chicago. I was nearly rear-ended by another car when this braking occurred.  He was able to swerve around me, but was  unhappy and made his displeasure known.  Even if it didn't directly cause an accident it certainly triggered road rage, which is probably more dangerous than actually having an accident these days. Have told Tesla about it before but they always tell me it's just \"software\" and will get better with updates I have notified Tesla of these incidents (with written record) but haven't heard back from them.  I have a service appointment 3-21-22 to get them to try and address these issues","products":[{"type":"Vehicle","productYear":"2020","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11457031,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/28/2022","dateComplaintFiled":"03/16/2022","vin":"5YJXCAE24LF","components":"STRUCTURE","summary":"The side mirrors opened unexpectedly while backing out of the garage causing damage to the Right side mirror. The side mirrors typically opens after we have driven a few feet from our house. I reported the issue to Tesla with date and time of the incident, Tesla representative  confirmed that the car computer gave a command to open the mirror but unable to explain any further root cause analysis and taking responsibility for the glitch that caused the damage. Tesla declined to state this in writing. The real concern is what is Tesla's responsibility when a serious crash and damage happens due to another glitch. Additionally Tesla is not being transparent and decline to take responsibility for defects in their product.","products":[{"type":"Vehicle","productYear":"2020","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11454898,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2021","dateComplaintFiled":"03/02/2022","vin":"","components":"FORWARD COLLISION AVOIDANCE,ELECTRICAL SYSTEM","summary":"The contact owns 2020 Tesla Model X. The contact stated while using the self-driving feature or the cruise control, the vehicle would brake independently. The contact stated an unknown warning light was illuminated. The contact stated he had experienced the failure on multiple occasion. The contact called the local dealer and made them aware of the failure. The vehicle was not repaired. The manufacturer had been informed of the failure by the App. The failure mileage was approximately 10,000. The VIN was not available.","products":[{"type":"Vehicle","productYear":"2020","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11452710,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/15/2022","dateComplaintFiled":"02/18/2022","vin":"5YJXCAE2XLF","components":"SERVICE BRAKES","summary":"While cruise control is activated, the car brakes aggressively for no reason.  This has happened multiple times in the last few months.  I saw that news articles mention model 3, y and s but this is a model X and it is happening on this model as well.","products":[{"type":"Vehicle","productYear":"2020","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11452592,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/19/2022","dateComplaintFiled":"02/17/2022","vin":"5YJXCBE23LF","components":"BACK OVER PREVENTION","summary":"Rear View parking camera will freeze. At times when putting the vehicle in reverse the rear view camera will freeze and be stuck on the same frame. When rolling back slowly this can, at times be hard to recognize. Especially in areas of bad visibility this has led to near misses.  Recently when backing out of a parking spot at Rady Children's hospital, the camera was once again stuck and I only realized 1-2 seconds into slowly backing the vehicle out of the parking spot inside a cover parking garage. During the time I almost hit cross traffic that was invisible on the stuck rear view camera. Even after finally backing out without the help of the camera, the image was still frozen.","products":[{"type":"Vehicle","productYear":"2020","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11452585,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/05/2022","dateComplaintFiled":"02/17/2022","vin":"5YJXCBE23LF","components":"FORWARD COLLISION AVOIDANCE","summary":"Vehicle randomly breaks hard when either in cruise control or auto pilot. Either on normal highway lanes or in the diamond lane. Happens frequently - at least weekly on local Southern California Hwys","products":[{"type":"Vehicle","productYear":"2020","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11450200,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/03/2022","dateComplaintFiled":"02/03/2022","vin":"5yjxcde2xlf","components":"ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE","summary":"The contact owns a 2020 Tesla Model X. The contact stated that while driving at various speeds with the cruise control or autopilot functions activated, the brakes inadvertently engaged, causing the vehicle to come to an abrupt stop. The vehicle experienced phantom braking. The contact stated that after the full self-driving beta program was installed, the failure occurred. The vehicle was taken to the dealer. The dealer transferred the contact to the tech department. The tech department informed the contact that they would repair the failure with an over-the-air software update. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 46,000.The contact owns a 2020 Tesla Model X. The contact stated that while driving at various speeds with the cruise control or autopilot functions activated, the brakes inadvertently engaged, causing the vehicle to come to an abrupt stop. The vehicle experienced phantom braking. The contact stated that after the full self-driving beta program was installed, the failure occurred. The vehicle was taken to the dealer. The dealer transferred the contact to the tech department. The tech department informed the contact that they would repair the failure with an over-the-air software update. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 46,000.","products":[{"type":"Vehicle","productYear":"2020","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11450204,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/28/2021","dateComplaintFiled":"02/03/2022","vin":"5YJXCAE20LF","components":"STRUCTURE,UNKNOWN OR OTHER","summary":"Rear Passager Falcon Door does not consistently close on on the first attempt.  Would need a second or multiple pressing of the button to close.   The wing door scrapes the C- Pillar and is misaligned.  Apparently, there is a flaw in the calibration and sensors.  Every time I  close the wing, I have to wait around to make sure it is completely closed.  Frequently, the wing just gets stuck halfway and the passenger has to go over the side to exit or enter.   The other door operates perfectly fine.  This is unsafe because it makes it more difficult for passengers to get out of the car if the door refuses to open or close completely as it should.  Have taken the vehicle to the service center and complained multiple times.  Telsa simply says it operates within their standards, which is absurd.  They suggest cutting the glass on the C Pillar to stop the scraping, and pay for it out of my own pocket even though it's still under warranty.","products":[{"type":"Vehicle","productYear":"2020","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11450207,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/28/2022","dateComplaintFiled":"02/03/2022","vin":"5YJXCAE20LF","components":"UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE","summary":"While on autopilot or cruise control, the car would suddenly and abruptly slam on the brakes for no reason.   There's no traffic or objects to avoid.  It was very startling because it could have caused a massive rear-end collision had I not intervened to cancel the autopilot and speed up again. .  Because of this, I have stopped using the autopilot feature altogether.   I cannot trust it will work properly.  I have mentioned it to Tesla and they simply say the software update will solve it.  It has not!","products":[{"type":"Vehicle","productYear":"2020","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11444357,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/15/2021","dateComplaintFiled":"12/19/2021","vin":"5YJXCBE2XLF","components":"STEERING,SUSPENSION","summary":"I saw a warning light briefly about the suspension then the car started making very large squeals is sounds like metal on metal in the steering underneath me as the driver and the front end - looked at the suspension pictures and not seeing anything with the ride on the computer screen. I have 62,000 mikes on my car - owned it for a little more than 14 months - drive a lot as a real estate broker","products":[{"type":"Vehicle","productYear":"2020","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11443941,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/24/2021","dateComplaintFiled":"12/15/2021","vin":"5YJXCAE24LF","components":"ELECTRICAL SYSTEM","summary":"This vehicle has had a number of issues. One after another. Vast majority are infotainment and software issues.  Just recently while traveling at a highway rate of speed, the software froze and the instrument panel was frozen. I had no idea as I thought everything was working. And of course I was using Auto Pilot and Full Self Driving feature. I darn nearly hit the concrete divider as the function was not working but the dashboard/instrument panel was leading me to believe that it was!!!! This is super dangerous.  The car has been in the shop countless times. I now text the service manager on his cell phone and have gotten to know him a little too well. They have tried fixing it but he admits that they don't have a fix for the issue. The infotainment system was also replaced a few months ago, with no results in solving the problem. My car re boots interleaf all the time while driving making it highly unsafe with it's self driving and auto pilot feature.  Today the service manager called me to tell me that Tesla can not fix the car and is willing to buy it back at a reduced price of $91,000! What? No.. You either fix the car which is still under warranty or give me all of my money back including sales tax, which was $115,0000. I've owned this problem riddled car for less than 2 years and it can't be fixed.. Not my fault.  This is on top of the vibration issue that they are also aware of and don't have fix for. And many other issues......  I HAVE SEVERAL PICTURES AND VIDEOS OF MANY INCIDENTS. THIS NEEDS TO BE LOOKED INTO ASAP AS I BELIEVE THIS IS AN ISSUE WITH MANY OF THE TESLA MODEL X CARS AS WELL AS POSSIBLY MODEL S. THE SOFTWARE/HARDWARE GLITCH WILL KILL PEOPLE GUARANTEED.   The incident below is one of many","products":[{"type":"Vehicle","productYear":"2020","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11442506,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/01/2021","dateComplaintFiled":"12/03/2021","vin":"5YJXCBE26LF","components":"STEERING,FORWARD COLLISION AVOIDANCE,LANE DEPARTURE","summary":"We received the Full Self-Driving Beta software from Tesla this week. How NHTSA has permitted Tesla to enable this software for use on public streets is mind-blowing. IT IS THAT DANGEROUS! Do the public a favor and go drive a Tesla with FSD enabled. You can read my full comments on our blog: https://nerdvittles.com/the-10000-hoax-meet-teslas-full-self-driving-vehicle/","products":[{"type":"Vehicle","productYear":"2020","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11440691,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/18/2021","dateComplaintFiled":"11/16/2021","vin":"5YJXCDE21LF","components":"ELECTRICAL SYSTEM","summary":"The contact owns a 2020 Tesla Model X. The contact stated that the autopilot feature was activated while driving 70 MPH however, the vehicle was unresponsive. The vehicle failed to slow down, and the brakes and steering wheel would not engage. The contact had to hold down both scroll wheels to reset the vehicle. The vehicle was taken to the dealer, and the dealer replaced the tires with snow tires. The dealer informed the contact that it was illegal to drive the vehicle with a secondary fault detected since the system crashed while on autopilot. The dealer provided a loaner vehicle. The dealer repaired the vehicle by replacing the Gateway Micro 8 GB SD flash drive card. However, the failure recurred. Additionally, the audible function was inoperable. The manufacturer was made aware of the failure and informed the contact that they would escalate the concern to the engineers and would contact him back. However, the contact had not heard from the manufacturer. The failure mileage was approximately 37,000.","products":[{"type":"Vehicle","productYear":"2020","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11437955,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/25/2020","dateComplaintFiled":"10/24/2021","vin":"5YJXCAE27LF","components":"ELECTRICAL SYSTEM","summary":"I PURCHASED A TESLA X.  THEY ADVERTISE 450 MILES PER CHARGE.  I HAVE NOT GOTTEN MORE THAN 300 MILES PER CHARGE.  THE SALES PEOPLE LIED ABOUT IT AND I HAVE RETURNED THE CAR BUT NOW THEY DON'T WANT TO REFUND THE MONEY.  I AM NOW IN AN EXPENSIVE LAW SUIT.","products":[{"type":"Vehicle","productYear":"2020","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11437925,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/23/2021","dateComplaintFiled":"10/23/2021","vin":"5YJXCDE26LF","components":"ELECTRICAL SYSTEM,LANE DEPARTURE,FORWARD COLLISION AVOIDANCE","summary":"While driving on an interstate at night traveling at 70mph the computer/console froze navigation and wouldn\u2019t respond to touch commands. Then everything on the car went dark. No screen, no signal lights, nothing. Luck is the only reason I did not have an accident. This was terrifying and dangerous and I and others could easily have gotten hurt. My car had no lights and other cars couldn\u2019t see me as I changed lanes (without being able to signal) to pull in the emergency lane. The car has had connectivity issues starting at 1 year after purchase (about one month ago). I am sometimes unable to play music and the computer screen reads \u201cno connectivity\u201d. It may be a coincidence that the free 1 year trial of premium connectivity just ended at the same time these issues began. I now pay $10/month for the service. Right before the screen went dark I had been on the phone, which was docked in the charger. This all just happened and I have an appointment in 10 days at the Tesla service center.","products":[{"type":"Vehicle","productYear":"2020","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11423276,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":2,"numberOfDeaths":0,"dateOfIncident":"05/27/2021","dateComplaintFiled":"07/02/2021","vin":"5YJXCAE26LF","components":"VEHICLE SPEED CONTROL,UNKNOWN OR OTHER,SERVICE BRAKES","summary":"Around 1:50 P.M May 27, 2021, I left my house driving my Tesla 2020 Model X with my son in the front passenger seat to his school. We returned to our home around 2:19 P.M. At our front gate, I slowed down to a close stop as I turned the vehicle into my driveway. Once descending the driveway, my Tesla vehicle suddenly accelerated to an extremely high speed. While I attempted to brake; however, none of the speed controls seemed to work. The vehicle hit my 2009 Toyota Camry parked on the left side of my driveway first, then took out the heavy duty wrought iron fence post and gate door located about 100 ft from my front gate. My Tesla vehicle kept moving at a very high speed and knocked down and damaged all trees, plants, and garden arbors along the vehicle\u2019s path and, then, crashed through the rear wrought iron fences about 200 ft from my front gate. Finally, the vehicle stopped after crashing into two large trees and stop there. My son got injured and was taken to an urgent care facility after the crash. Two of my vehicles including 2020 Tesla Model X and 2009 Camry LE were totaled and a large portion of my backyard, fence and gate were destroyed due to this Tesla crash. This Tesla vehicle suddenly accelerated for no reason, indicating that there must have been something seriously wrong with this vehicle at that time. The resulting skid marks on my driveway discovered after the incident demonstrates that braking was applied even though the vehicle accelerated.  I had reported this crash to Tesla on May 27 and followed up on May 29, June 1 and June 3 and have not received a response from Tesla at this time. The investigation shall be performed to find why this Tesla vehicle suddenly accelerated to prevent other Tesla vehicle drivers from similar dangerous incidents caused by the vehicle\u2019s sudden accelerations. I have the videos and photos from the crash. Please let me know should you need this information for the investigation.","products":[{"type":"Vehicle","productYear":"2020","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11422222,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"06/22/2021","dateComplaintFiled":"06/24/2021","vin":"5YJXCDE46LF","components":"UNKNOWN OR OTHER","summary":"Sudden forward unintened rapid acceleration resulting in personal injury and property damage","products":[{"type":"Vehicle","productYear":"2020","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11420762,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/15/2021","dateComplaintFiled":"06/13/2021","vin":"5YJXCBE21LF","components":"SUSPENSION,WHEELS","summary":"I had my car for almost 12 months and have drive ~11000 miles. In the past one month, I started experiencing a violent shudder/vibration during initial acceleration between ~30-40mph. Tesla service has refused to act upon this issue saying they don't have a fix for this issue. They do have a service bulletin SB-21-39-001 issued for this problem but mentioned that this is not a permanent fix for this issue. Finally, nothing was done to address the issue.","products":[{"type":"Vehicle","productYear":"2020","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11419702,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/20/2020","dateComplaintFiled":"06/04/2021","vin":"5YJXCDE20LF","components":"ELECTRICAL SYSTEM","summary":"The contact owns a 2020 Tesla Model X. The contact stated while starting the vehicle, the driver screen and the center console screen went dark which caused the contact to have no access to electrical features in the vehicle. The contact restarted the vehicle and temporarily the vehicle operated as designed. The failure recurred several times. During the failures, the electrical functions and safety features were inoperable. The local dealer sent a mechanic to the residence to reformat the software however, the failure persisted. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 10,311.","products":[{"type":"Vehicle","productYear":"2020","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11417864,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/09/2021","dateComplaintFiled":"05/20/2021","vin":"5yjxcbe24lf","components":"SEATS","summary":"The driver\u2019s seat did not hold a firm position and would slide slightly on the base tracks, when driving or stopping. Tesla repaired the defect by replacing the entire seat assembly, but I\u2019m reporting it as a defect in case other car owners experience the same issue as a possible widespread defect. Tesla\u2019s final invoice makes no mention of the seat replacement, although I can confirm the work was performed. The invoice simply lists \u201ccourtesy inspection\u201d.","products":[{"type":"Vehicle","productYear":"2020","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11415547,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/06/2021","dateComplaintFiled":"05/07/2021","vin":"5YJXCDE28LF","components":"SUSPENSION","summary":"BOTH REAR TIRES ARE SEVERELY WORN ON THE INSIDE SHOULDER/TREAD AFTER ONLY ONE YEAR.  THE DRIVER/OWNER CANNOT INSPECT THE REAR TIRES BECAUSE VISIBILITY IS SEVERELY LIMITED.  IN MY CASE, I HAD A NAIL IN THE TIRE.  THE TIRE STORE REMOVED THE TIRE AND NOTED THE TIRE WAS WORN DOWN TO THE CORD AT THE EXTREME MOST TREAD ON THE INSIDE OF THE TIRE.  ALSO, THESE TIRES CANNOT BE ROTATED SINCE THE FRONT TIRES ARE A DIFFERENT WIDTH (275 REAR VS. 265 FRONT).    TESLA INDICATED THAT THERE WAS NO ADJUSTMENT TO THE REAR WHEEL CAMBER FOR THE MODEL X.    WHILE AT THE TESLA STORE IN ETONVILLE, FL ANOTHER CUSTOMER WAS AT THE STORE WITH THE SAME PROBLEM.  HIS TIRES HAD 15,000 MILES ON THEM AND YOU COULD EASILY SEE THE EXPOSED RADIAL BELT OF THE TIRE.  IN MY CASE, THE TIRES HAD 11,000 MILES ON THEM.    SAFETY ISSUE:  IF THE OWNER/DRIVER IS NOT AWARE OF THE PROBLEM AND CANNOT INSPECT THE TIRE IT CAN RESORT IN A CATASTROPHIC FAILURE EVENT LEADING TO AN ACCIDENT.","products":[{"type":"Vehicle","productYear":"2020","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11415188,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/07/2021","dateComplaintFiled":"05/04/2021","vin":"5YJKCDE42LF","components":"SUSPENSION","summary":"FRONT HALF SHAFT VIBRATION ON ACCELERATION","products":[{"type":"Vehicle","productYear":"2020","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11413437,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/21/2021","dateComplaintFiled":"04/22/2021","vin":"5YJXCDE24LF","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"WHILE DRIVING AT HIGHWAY SPEEDS, MY TWO INFO SCREENS THAT PROVIDE ALL FEEDBACK TO THE DRIVER (E.G., SPEED, WARNING LIGHTS, ETC.) GO DARK. THIS HAS HAPPENED ON MULTIPLE OCCASIONS AND I HAVE DOCUMENTED WITH TESLA. THEY ACKNOWLEDGED THE ISSUE AND SAID THEY ARE WORKING ON A FIX(?)","products":[{"type":"Vehicle","productYear":"2020","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11394404,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/02/2021","dateComplaintFiled":"02/03/2021","vin":"5YJXCAE23LF","components":"STEERING,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL","summary":"I WAS DRIVING MY MODEL X (JUNE 2020) HOME LAST EVENING ON A ROAD I NORMALLY DRIVE. (6 LANE ROAD)  I WAS APPROACH A TRAFFIC LIGHT THAT TURNED YELLOW AND I DETERMINED I DIDN'T HAVE ENOUGH TIME TO STOP - SO I HIT THE ACCELERATOR TO GET THROUGH THE LIGHT BEFORE IT TURNED RED AND THEN EVERYTHING ON THE CAR STOPPED WORKING.  NO ALARMS, NO SOUNDS, NO WARNINGS, NOTHING - MUSIC EVEN STOPPED PLAYING.  THE ONLY INDICATION SOMETHING WAS WRONG WAS THE DASHBOARD FLASHING YELLOW LIGHT INDICATOR THAT THE CAR THOUGHT IT WAS SLIPPING (COMPLETE DRY @ 5:50PM -- TEMPERATURE WAS 45 DEGREES).  THE CAR WOULD NO LONGER ACCELERATE (I HIT THE ACCELERATION PEDAL AND NOTHING HAPPENED), REGENERATIVE BRAKING STOPPED WORKING AND THE CAR WAS ONLY COASTING AND QUICKLY SLOWING DOWN (IT IS A HEAVY CAR).  I MANAGED TO GET IT INTO A NEARBY PARKING LOT AND CALLED TESLA ROADSIDE.  THE CAR WOULD NOT ACCELERATE AFTER REBOOTING 2+ TIMES AND WHEN IT FINALLY MANAGED TO BEGIN TO MOVE THE CAR BEHAVED LIKE IT THOUGHT IT WAS \"SLIPPING\".  NO ALARMS SHOWED UP UNTIL I WAS INSTRUCTED TO REBOOT BY TESLA EMERGENCY ROADSIDE - AT WHICH POINT THEY RECOMMENDED I BRING THE CAR TO SERVICE.","products":[{"type":"Vehicle","productYear":"2020","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11390433,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/27/2021","dateComplaintFiled":"01/28/2021","vin":"5YJXCAE26LF","components":"SUSPENSION,ELECTRICAL SYSTEM","summary":"THE SCREEN HAS TURNED OFF A NUMBER OF TIMES WHILE DRIVING ON THE HIGHWAY.   COULDN'T SEE ANY CONTROLS, SPEED, NAVIGATION, CAMERA, ETC. SCREEN WAS COMPLETELY TURNED OFF.  ALSO THE SUSPENSION (BALL JOINTS) FEEL LOOSE AND MAKE AN ODD SOUND.","products":[{"type":"Vehicle","productYear":"2020","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11386016,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/23/2020","dateComplaintFiled":"01/01/2021","vin":"5YJXCBE26LF","components":"UNKNOWN OR OTHER","summary":"NEW SOFTWARE UPDATE HAS MADE THE FONT OF THE DISPLAY TOO SMALL TO READ SO THE DRIVER CAN NO LONGER SEE WHAT GEAR HAS BEEN SELECTED LIKE DRIVE, PARK, NEUTRAL OR RESERVE.  THE FONT IS SMALLER THAN THE AVERAGE PERSON OVER THE AGE OF 42 CAN READ IF THEY HAVE ANY DEGREE OF PRESBYOPIA.","products":[{"type":"Vehicle","productYear":"2020","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11384311,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/14/2020","dateComplaintFiled":"12/20/2020","vin":"5YJXCDE2XLF","components":"EXTERIOR LIGHTING,STRUCTURE,LANE DEPARTURE","summary":"AFTER I PUT MY CAR IN PARK MOOD ..WITHIN FEW SECOND CAR STARTED TAKING OFF SPEEDING   OVER THE GRASS /PLANTS AREA OF PARKING LOT IN TO THE OFFICE UNITE ( META/ GLASS DOOR ) SHATTERING GLASS WAS ALL OVER BROKE THROUGH FRAME WORK OF THE OFFICE UNITE ALL THE WAY TO THE EXAMINATION CHAIR OF DR OFFICE ..HAD THERE BE ANY WORKER / PATIENT/ DR IN THE UNITR SOMEONE WOULD HAVE BEEN DEAD OR INJURED ..I AM SCARED FOR MY LIFE TO DRIVE THIS CAR AROUND AFTER POLICE & FIRE DEPARTMENT ARRIVED AT THE SCENE I WAS INFORMED BY FIREFIGHTERS THAT CODE THEY WERE CALLED IN TO A HOUSE NEAR ME FOR ANOTHER TESLA SPEEDING THROUGH THE GARAGE TO THE LIVING ROOM OF THE HOUSE I BELIEVE THERE IS DEFECTS IN THESE CARS AS MOST OF COMPLAINTS FILE 2020 HAS REPORTED SAME ISSUE ..I RECEIVED MY CAR IN THE MIDDLE OF PANDEMIC WHERE NO BODY WALKED ME THROUGH THIS CAR SO I HAD ANY IDEA THERE HAS BEEN INJURY AND DEATH REPORTS AS WELL ..","products":[{"type":"Vehicle","productYear":"2020","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11383955,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2020","dateComplaintFiled":"12/17/2020","vin":"5YJXCDE2XLF","components":"VEHICLE SPEED CONTROL,ENGINE","summary":"TL* THE CONTACT OWNS A 2020 TESLA MODEL X. THE CONTACT STATED WHILE DRIVING 5 MPH, WHEN THE VEHICLE BEGAN TO ACCELERATE INDEPENDENTLY. THE CONTACT WAS ABLE TO DEPRESS THE BRAKES PEDAL AND STOP THE VEHICLE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED.  THE CONTACT STATED SHE HAD EXPERIENCE THE FAILURE AGAIN ON 12/14/2020, AFTER PARKING THE VEHICLE AND WHILE THE VEHICLE WAS OFF WHEN IT ACCELERATE INDEPENDENTLY AND DROVE INTO A BUILDING. THE AIRBAGS DID NOT DEPLOY. THE CONTACT DID NOT SUSTAIN ANY INJURIES OR SEEK MEDICATION ATTENTION. A POLICE AND FIRE DEPARTMENT REPORT WAS FILED. THE CONTACT CALLED LOCAL DEALER TESLA (6701 AMADOR PLAZA RD, DUBLIN, CA 94568; (925) 361-1173) AND WAS MADE AWARE OF THE FAILURE.THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED AS OF YET. A THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 200. *BF  THE CONSUMER STATED THE VEHICLE'S LIGHTS INDEPENDENTLY TURN ON AND OF.","products":[{"type":"Vehicle","productYear":"2020","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11383233,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/11/2020","dateComplaintFiled":"12/13/2020","vin":"5YJXCDE21LF","components":"VEHICLE SPEED CONTROL,LANE DEPARTURE,BACK OVER PREVENTION","summary":"ON THE BEGINNING OF OCTOBER 11, MY REVERSE CAMERA STOPS FUNCTIONING. AT NIGHT, WHEN I PARK MY CAR IN THE GARAGE, MY FRONT SCREEN (BEHIND STEERING WHEEL) WAS BLANK. SHORTLY AFTER, MY CAR SUDDENLY SELF-ACCELERATED WHILE I WAS PARKED. THIS RESULTED IN THE CAR SMASHING THROUGH MY GARAGE WALL, CAUSING LOADS OF DAMAGE IN THE ROOM OPPOSITE OF THE WALL. SOME DAMAGE INCLUDED: A BROKEN WOODEN BAR, SHATTERED GLASSES & LIQUOR BOTTLES, AND DAMAGES TO THE FRONT OF MY TESLA. THIS CAR WAS NEWLY PURCHASED, WITH A MILAGE OF SIMPLY 40 MILES.","products":[{"type":"Vehicle","productYear":"2020","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11376652,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/12/2019","dateComplaintFiled":"11/27/2020","vin":"5YJXCBE20LF","components":"VISIBILITY/WIPER","summary":"SINCE WE RECEIVED NEW CAR, WIPER MAKES NOISE   HTTPS://WWW.YOUTUBE.COM/PLAYLIST?LIST=PLH8JF6X4GDUADMSW3KAFEHUHHTLWSUR9U  SEVERAL TIMES WE TRIED TO FIX THIS ISSUE, TESLA SAID NOTHING WRONG WITH WIPER. I HAVE BEEN HEARD FOR A YEAR SINCE I BOUGHT THIS CAR","products":[{"type":"Vehicle","productYear":"2020","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11375399,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/13/2020","dateComplaintFiled":"11/19/2020","vin":"5YJXCDE46LF","components":"ELECTRICAL SYSTEM","summary":"WHILE DRIVING THE CAR - THE CAR'S CENTRAL COMPUTER REBOOTED. WHEN THIS HAPPENS THE MUSIC STOPS, ALL THE SCREENS (CENTER CONSOLE + DRIVER DISPLAY) GO BLACK. I WAS NOT USING ANY AUTOPILOT FUNCTIONALITY DURING THIS TIME. I'M CURIOUS WHAT WOULD HAVE HAPPENED IF I WAS.    IT TAKES ABOUT 30 SECONDS FOR THE DRIVER DISPLAY TO FULLY RECOVER.    I HAVE A VIDEO OF THIS IN ACTION.","products":[{"type":"Vehicle","productYear":"2020","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11366249,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2020","dateComplaintFiled":"10/25/2020","vin":"5YJXCDE26LF","components":"STEERING,SUSPENSION","summary":"HERE IS A 2020 TESLA MODEL X IN THE JUNKYARD  HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/37336502?ROWNUMBER=125  THE FRONT WHEEL HAS GONE ALL WHOMPY BECAUSE THE TOP BALL-JOINT HAS POPPED APART.  THIS CAR HAS ONLY TRAVELLED 4000 MILES SINCE BEING PUSHED OUT OF THE TESLA TENT.  IT IS UNLIKELY THAT THE BALL HAS SUFFERED ENOUGH WEAR AND TEAR TO ALLOW IT TO POP APART.  IT IS MORE LIKELY THAT THE BALL-JOINT WAS MADE BY STONED MONKEYS AT THE LOCAL ZOO.  WOULD IT BE TOO MUCH OF AN ASK FOR YOU TO TAKE THESE WRETCHED JUNK-HEAPS OFF THE HIGHWAYS?    HAVE AN EXCITING DAY.  REGARDS  KEEF","products":[{"type":"Vehicle","productYear":"2020","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11363208,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/05/2020","dateComplaintFiled":"10/07/2020","vin":"5YJXCDE22LF","components":"STEERING,VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC)","summary":"I'VE CREATED SEVERAL BUG REPORTS FOR THE AUTOPILOT SYSTEM WHICH IS, A VERY REAL DANGER. THE VEHICLE ACCELERATES TOWARDS PARKED OR STOPPED CARS, SLAMS ON THE BRAKES WITHOUT EXPLANATION ON THE FREEWAY, BEGINS TO CHANGE LANES ON THE FREEWAY THEN VIOLENTLY SWERVES BACK INTO THE ORIGINAL LANE WITHOUT EXPLANATION.  I'VE TAKEN THE VEHICLE INTO 3 DIFFERENT SERVICE CENTERS.  THE EXPLANATION IS \"SOFTWARE\" AND THEY RECOMMEND \"UPDATING THE SOFTWARE\" WHEN NEW VERSIONS COME OUT.  THE VERSION OF SOFTWARE RELEASED ARE NOT READY TO BE RELEASED TO THE GENERAL PUBLIC.  AS A PILOT, I UNDERSTAND HOW AUTOPILOT SYSTEMS SHOULD BEHAVIOR.  THE TESLA AUTOPILOT BEHAVES SO DANGEROUSLY IT DOESN'T APPEAR THE SOFTWARE ENGINEERS EVEN BOTHERED TO TEST IT BEFORE RELEASE.","products":[{"type":"Vehicle","productYear":"2020","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11362076,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2020","dateComplaintFiled":"09/30/2020","vin":"5YJXCDE22LF","components":"SUSPENSION","summary":"HERE IS A 2020 TESLA MODEL S IN THE JUNKYARD:  HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/37573752?ROWNUMBER=3    DESPITE HAVING THE NEW IMPROVED REDESIGNED SUSPENSION GIBLETS IT HAS GONE ALL WHOMPY.  THE RH BACK WHEEL IS LEANING OUT AND THE FRONT SUSPENSION IS.COMPLETELY COPULATED.  THE STEERING KNUCKLE HAS CRACKED IN HALF, THE LOWER BALL JOINTS HAVE SNAPPED.  THE WHOLE THING IS FORNICATED.    THIS IS NOT CRASH DAMAGE.  IT IS SELF INFLICTED INJURY CAUSED BY BAD DESIGN, BAD MATERIALS AND BAD ELON.    PLEASE TAKE THESE JUNKHEAPS OFF THE ROADS.  THANK YOU   KEEF","products":[{"type":"Vehicle","productYear":"2020","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11361214,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2020","dateComplaintFiled":"09/25/2020","vin":"5YJXCBE27LF","components":"SUSPENSION","summary":"HERE IS A 2020 TESLA  MODEL X IN THE JUNKYARD.  HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/37531471?ROWNUMBER=2  IT HAS NOT BEEN IN A COLLISION, NO AIRBAGS HAVE DEPLOYED AND THERE IS NO IMPACT DAMAGE TO THE BODYWORK.  THE AIR SUSPENSION HAS COLLAPSED AND DUE TO THE LUDICROUS DESIGN HAVING NO LIMIT STOPS ALL FOUR WHEELS HAVE JAMMED UP INTO THE WELLS.  THE BACK LH  TIRE HAS BEEN RUBBING AGAINST THE WHEEL-WELL FOR SO LONG THAT IT IS COMPLETELY SHREDDED (SEE ATTACHED PHOTOGRAPH)  THE OWNER MUST HAVE BEEN OBLIVIOUS TO THIS.  PERHAPS HE WAS USING THE TESLA SELF-PLEASURING DEVICE THAT IS SO POPULAR WITH TESLA OWNERS - HTTPS://WWW.GIZMODO.COM.AU/2020/07/THIS-BLOWJOB-MACHINE-DESIGNED-FOR-TESLAS-ON-AUTOPILOT-IS-A-TERRIBLE-IDEA-BUT-PROBABLY-NOT-WHY-YOU-THINK/    IF YOU CAN SPARE THE TIME WOULD YOU PLEASE GET AROUND TO ISSUING A RECALL TO GET THESE DEADLY DEFECTIVE CONTRAPTIONS OFF THE ROADS.  THANK YOU  KEEF","products":[{"type":"Vehicle","productYear":"2020","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11360573,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/22/2020","dateComplaintFiled":"09/22/2020","vin":"5YJXCAE27LF","components":"WHEELS","summary":"OUR TESLA MODEL X 2020 HAS ONLY 6300 MILES. AFTER NOTICING THAT ONE OF THE REAR TIRES WAS FLAT, I REALIZED THAT THE TWO REAR TIRES WERE EXTREMELY WORN ON THE INNER RIM, EVEN EXPOSING THE STEEL BELT ON BOTH.","products":[{"type":"Vehicle","productYear":"2020","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11355643,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2020","dateComplaintFiled":"09/17/2020","vin":"5YJXCDE26LF","components":"SUSPENSION","summary":"HERE IS A 2020 MODEL X IN THE JUNKYARD.  HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/37336502?ROWNUMBER=63  THE FRONT WHEEL HAS GONE WHOMPY BECAUSE THE TOP BALL-JOINT HAS POPPED APART.  THIS EXACT SAME BALL JOINT IS USED ON ALL MODELS OF TESLAS.  TESLA SEEMS TO HAVE GOT A BAD BATCH OF THESE BALL JOINTS THAT HAVE INSUFFICIENT LUBRICANT CAUSING SQUEAKING AS THE DRY METAL PARTS RUB AGAINST EACH OTHER.  MANY OWNERS ARE COMPLAINING ABOUT THIS ON THE FORUMS AND ARE RESORTING TO DIY REPAIRS LIKE MAKING A HOLE IN THE BOOT AND SPRAYING IN LUBRICANT.  THESE FAILURES ARE NOW SO COMMON THAT A MEME HAS BEEN GENERATED.  POP GOES THE BALL JOINT  HTTPS://WWW.REDDIT.COM/R/ENOUGHMUSKSPAM/COMMENTS/F9K8G6/POP_GOES_THE_BALL_JOINT/    NOT  REALLY FUNNY THOUGH.   THIS FAILURE WILL KILL PEOPLE.    PLEASE TAKE ACTION.  THANK YOU KEEF","products":[{"type":"Vehicle","productYear":"2020","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11351728,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2020","dateComplaintFiled":"08/28/2020","vin":"5YJXCBE29LF","components":"SUSPENSION","summary":"HERE IS A 2020 MODEL X IN THE JUNKYARD  HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/37239417?ROWNUMBER=4    BOTH REAR WHEELS HAVE GONE WHOMPY (THAT MEANS THEY ARE LEANING OVER AT AN ANGLE)  THE CAR HAS BEEN INVOLVED IN A MAJOR WHOOPSIE AND HAS A BIT OF DAMAGE HERE AND THERE.  REGARDLESS OF THIS, EVEN IN THE EVENT OF A HARD IMPACT TO THE WHEELS IT SHOULD HAVE BEEN THE WHEELS THAT BROKE RATHER THAN THE SUSPENSION.  I THINK IT IS LONG OVERDUE THAT YOU SHOULD STOP GIVING TESLA THE BENEFIT OF THE DOUBT ON THESE ABSURDLY FRAGILE SUSPENSION COMPONENTS AND THAT YOU SHOULD DEMAND AN IMMEDIATE RECALL.    THANK YOU  KEEF","products":[{"type":"Vehicle","productYear":"2020","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11351368,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/20/2020","dateComplaintFiled":"08/26/2020","vin":"5YJXCBE21LF","components":"SUSPENSION,POWER TRAIN,ELECTRONIC STABILITY CONTROL (ESC)","summary":"UPON ACCELERATING THE FRONT END BOUNCES AND VIBRATES UNSAFELY. TESLA IS AWARE OF THE FAULTY DANGEROUS DESIGN, YET THEY CONTINUE TO SELL THEIR MODEL X WITHOUT DISCLOSING TO PURCHASER. ADDITIONALLY, THEY REFUSE TO REPAIR THE VEHICLE, INDICATING THAT NEW FRONT HALF AXLES WILL ONLY TEMPORARILY SOLVE THE ISSUE. THE BOUNCE HAPPENS WHEN STARTING FROM A COMPLETE STOP OR OFTEN WHEN ACCELERATING FROM ONE SPEED TO ANOTHER. THE BOUNCE HAS BEEN HAPPENING SINCE APRIL BUT REPEATED REPAIR REQUESTS TO TESLA HAVE BEEN REFUSED.","products":[{"type":"Vehicle","productYear":"2020","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11340115,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/17/2020","dateComplaintFiled":"07/18/2020","vin":"5YJXCBE45LF","components":"UNKNOWN OR OTHER,ELECTRICAL SYSTEM","summary":"THE INSTRUMENT CLUSTER DOES NOT SHOW A VALID SPEED. SPEED IS SHOWN AS '0' EVEN WHEN VEHICLES IS TRAVELING AND EVEN WHEN CRUISE CONTROL OR 'AUTO PILOT' IS DRIVING.","products":[{"type":"Vehicle","productYear":"2020","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11337072,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2020","dateComplaintFiled":"07/01/2020","vin":"5YJXCBE23LF","components":"VEHICLE SPEED CONTROL","summary":"I WAS THE FOURTH VEHICLE IN LINE AT A BANK DRIVE THRU AND WHEN THE VEHICLE IN FRONT OF ME MOVED UP IN LINE, I PLACED THE VEHICLE IN DRIVE AND SUDDENLY THE VEHICLE ACCELERATED OUT OF CONTROL AND HIT TWO VEHICLES AND THEN WENT OVER A CURB INTO A PARKING LOT AND CRASHED INTO TWO OTHER VEHICLES, WHICH RESULTED IN A SERIOUS ACCIDENT INVOLVING FOUR OTHER VEHICLES. FORTUNATELY, NO ONE WAS SERIOUSLY HURT. MY VEHICLE WAS A TOTAL LOSS.","products":[{"type":"Vehicle","productYear":"2020","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11337068,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/28/2020","dateComplaintFiled":"07/01/2020","vin":"5YJXCDE4XLF","components":"VEHICLE SPEED CONTROL,UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL (ESC)","summary":"I WAS DRIVING ON FREEWAY 99 NEAR CHOWCILLA, CALIFORNIA IN MY TESLA MODEL X WITH UNDER 7,000 MILES ON AUTOPILOT AND THERE WAS NO CARS IN ANY DIRECTION NEAR ME. THIS FREEWAY WAS A STRAIGHT LINE WITH NO BENDS OR CURVES. THE CAR WAS TRAVELING AT 75 MPH IN THE MIDDLE LANE ON AUTOPILOT AND THE CAR SUDDENLY DECELERATE VERY AGGRESSIVELY FOR NO REASON. THE TIRES SCREECHED AS THE CAR'S SPEED SUDDENLY CAME TO A NEAR STANDSTILL AT THE SPEED OF 10-15 MPH. THE DRIVER ([XXX]) TOOK MANUAL CONTROL AND DROVE THE CAR WITHOUT ANY POTENTIAL FATALITIES. IF THERE WAS A CAR OR TRUCK BEHIND US, WE WOULD HAVE DIED. THIS HAS HAPPENED ON TWO PREVIOUS OCCASIONS, BUT THE DECELERATION WAS NOT AS SUDDEN AS THIS LIFE THREATENING OCCURRENCE.    REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC","products":[{"type":"Vehicle","productYear":"2020","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11322227,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/02/2020","dateComplaintFiled":"04/25/2020","vin":"5YJSA7E28LF","components":"SUSPENSION","summary":"HERE IS A VIDEO OF A TESLA ON THE DRAG STRIP  HTTPS://WWW.YOUTUBE.COM/WATCH?V=5RFDDIMYDP4&T=589S  THE COMMENTATOR NOTES THAT THE TESLA LOOKS AS THOUGH ITS AXLE IS ABOUT TO SNAP.  BOTH THE FRONT AND REAR WHEELS ARE WHOMPING AROUND SO AS TO BE IN DANGER OF JAMMING UP IN THE WHEEL WELLS.  THIS IS NOT JUST THE COMPRESSION OF RUBBER BUSHINGS IN THE SUSPENSION.  IT IS THE RESULT OF STRAIN IN THE SUSPENSION COMPONENTS.  TESLAS THAT ARE DRIVEN \"ENTHUSIASTICALLY\" ARE CERTAIN TO STRESS THE CAST AND EXTRUDED ALUMINUM COMPONENTS WELL BEYOND THEIR ELASTIC LIMITS.  TESLA OWNERS OFTEN ENJOY THE LUDICROUS AND INSANE ACCELERATION.  TESLAS ALSO OFTEN ENJOY SPONTANEOUS LUNATIC ACCELERATION AKA UNINTENDED ACCELERATION.    I PETION YOU TO INVESTIGATE THESE DEADLY CONTRAPTIONS.    THANK YOU  UNHINGED CITIZEN","products":[{"type":"Vehicle","productYear":"2020","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11321956,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2020","dateComplaintFiled":"04/22/2020","vin":"5YJXCAE22LF","components":"SUSPENSION","summary":"HERE IS A 2020 TESLA MODEL X IN THE JUNKYARD.  HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/36107917/20    IT HAS DONE JUST 500 MILES AND THE BACK WHEEL HAS GONE ALL WHOMPY.  THE TREAD IS PARTLY WORN AWAY ON THE WHOMPY WHEEL.  THIS SHOWS THAT THE DRIVER CONTINUED TO DRIVE AFTER THE WHEEL STARTED TO GO WHOMPY .OH WELL, I GUESS YOU HAVE TO BE BRAINLESS TO BUY A TESLA IN THE FIRST PLACE.  HOW ABOUT YOU DO YOUR JOB AND RECALL THESE DEADLY DEFECTIVE ELECTRIC BATTERING RAMS BEFORE EVEN MORE PEOPLE GET KILLED.  THANK YOU.  [XXX]    REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC","products":[{"type":"Vehicle","productYear":"2020","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11320402,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/05/2020","dateComplaintFiled":"04/07/2020","vin":"5YJXCDE25LF","components":"POWER TRAIN,VEHICLE SPEED CONTROL","summary":"WHEN PULLING INTO A PARKING SPACE THE VEHICLE UNEXPECTEDLY ACCELERATED CAUSING THE VEHICLE TO JUMP THE PARKING CURB AND STRIKE A RETAINING WALL.  I HAVE THE VIDEO FROM THE CAR.  WHILE TURNING RIGHT INTO AN AVAILABLE PARKING SPOT, I WAS ABOUT 80% INTO THE SPOT WHEN THE VEHICLE SURGED.","products":[{"type":"Vehicle","productYear":"2020","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11320351,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/06/2020","dateComplaintFiled":"04/06/2020","vin":"5YJXCAE20LF","components":"ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,UNKNOWN OR OTHER","summary":"WHILE I WAS PARKING, MY TESLA MODEL X SUDDENLY ACCELERATED INTO MY OFFICE BUILDING. I AM SURE THAT MY FOOT WAS ON THE BRAKE AT THE TIME.","products":[{"type":"Vehicle","productYear":"2020","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11318984,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2020","dateComplaintFiled":"03/22/2020","vin":"5YJXCBE25LF","components":"SUSPENSION","summary":"HERE IS A 2020 TESLA MODEL X IN THE JUNKYARD.  HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/35799520/8  IT HAS DONE JUST 2000 MILES AND ALREADY THE WHEEL HAS GONE WHOMPY.  DESPITE THERE BEING A TSB OUT FOR WEAK SUSPENSION LINKS HTTPS://STATIC.NHTSA.GOV/ODI/TSBS/2019/MC-10153421-9999.PDF  TESLA IS STILL SWEEPING THIS ISSUE UNDER THE RUG.  THEY HAVE NOT FIXED THE OLDER CARS ON THE ROADS BUT WORSE STILL THE NEW CARS COMING OFF THE LINE STILL HAVE SUSPENSION GIBLETS MADE FROM PLAY-DOUGH..  GOOD HEAVENS TO BETSY.... ARE YOU GUYS ASLEEP AT THE WHEEL?  PLEASE RECALL THESE DEFECTIVE DEATH TRAPS IMMEDIATELY.  REGARDS.  CITIZEN KEEF.","products":[{"type":"Vehicle","productYear":"2020","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11318912,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/21/2020","dateComplaintFiled":"03/21/2020","vin":"5YJXCBE24LF","components":"VEHICLE SPEED CONTROL","summary":"AT APPROXIMATELY 6:18 PM  ON 3/21/2020, I WAS DRIVING MY BRAND NEW 2020 TESLA MODEL X (7 MILES STARTING ODOMETER) HOME FROM TAKING DELIVERY OF IT (!), AND AFTER 20 MILES OF MOSTLY HIGHWAY DRIVING, I WAS NEARING HOME AND STOPPED AT A TRAFFIC LIGHT (WITH SEVERAL CARS STOPPED AHEAD OF ME).  AFTER ABOUT 30 SECONDS OF SITTING DEAD-STOPPED, THE CAR VIGOROUSLY ACCELERATED WITH NO ACTION ON MY PART, AND I HAD TO TURN THE CAR HARD TO THE RIGHT TO AVOID A FULL-ON COLLISION WITH THE STOPPED CAR IN FRONT OF ME.      FORTUNATELY, TO MY RIGHT THERE WAS A CURB AND THEN AN EMPTY PARKING LOT AND SO I WAS ABLE TO AVOID ANY SERIOUS PROPERTY DAMAGE OR INJURY.  BOTH OF THE PASSENGER SIDE TIRES ON MY VEHICLE WERE FLATTENED, AND THERE WAS SOME VERY MINOR DAMAGE TO THE FRONT DRIVERS SIDE BUMPER, AND TO THE REAR PASSENGER SIDE FENDER OF THE VEHICLE IN FRONT OF ME.  (I HAD LEFT ENOUGH DISTANCE WHEN STOPPING AT THE LIGHT IN BETWEEN MY CAR AND THEIRS AND I ALSO SOMEHOW REACTED VERY QUICKLY GIVEN HOW IN SHOCK I WAS.)  THE CAR WAS NOT DRIVE-ABLE BECAUSE OF THE FLAT TIRES, AND SO I CONTACTED TESLA ROADSIDE ASSISTANCE.  THEY TOWED THE VEHICLE BACK TO THE TESLA FACILITY FROM WHERE I HAD JUST ORIGINATED.      AFTER THE INCIDENT, I IMMEDIATELY CONTACTED THE SALES PERSON BECAUSE -- YOU KNOW -- I HAD LITERALLY JUST PURCHASED THE CAR.   SOMEONE ELSE ON THE SALES TEAM ANSWERED THE PHONE. MY SALES PERSON CALLED ME BACK SHORTLY THEREAFTER, AND I EVENTUALLY SPOKE WITH THE SALES MANAGER AROUND 7:45PM.  ALL FOUR OF THOSE INDIVIDUALS (3 SALES, 1 ROADSIDE ASSISTANCE REP) SAID SOMETHING TO THE EFFECT OF: \"WE'VE NEVER HEARD OF A VEHICLE DOING THIS BEFORE.\"  THANKFULLY I THOUGHT TO GOOGLE THE ISSUE, AND AN ARTICLE IN CAR & DRIVER ABOUT YOUR PENDING INVESTIGATION POPPED UP.  SO I FEEL LIKE THEY WERE PROBABLY GASLIGHTING ME PER SOME SCRIPT FROM LEGAL, WHICH IS A REALLY GREAT FEELING AFTER YOU SPEND $103,000 ON A CAR.","products":[{"type":"Vehicle","productYear":"2020","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]},{"odiNumber":11300090,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/27/2019","dateComplaintFiled":"01/17/2020","vin":"5YJXCDE29LF","components":"VEHICLE SPEED CONTROL","summary":"THE CAR SUDDENLY ACCELERATED TO FULL SPEED WHEN PARKING THE CAR IN A MALL PARKING LOT. I TRIED TO PARK THE CAR, IT DID NOT FIT SO I WENT REVERSE A COUPLE OF FEET AND WHEN I PUT THE CAR IN DRIVE, IT ACCELERATED ON ITS OWN AND THE STEERING WHEEL TURNED ALL THE WAY TO THE LEFT. THE CAR WENT OVER THE TIRE STOPPERS AND CAME TO A COMPLETE STOP WHEN IT CRASHED AGAINST A POST. THIS WAS 100% THE CAR'S FAULT, I AM SURE I DID NOT PRESS THE ACCELERATOR. I HAVE SUBMITTED THE CLAIM WITH TESLA AND THEY ARE REVIEWING THE DATA. I SAW THE NEWS THAT OTHER CARS HAD SIMILAR PROBLEM AND I WANTED TO SHARE MY EXPERIENCE AS WELL. THIS IS VERY SERIOUS AND NEEDS TO BE ADDRESSED","products":[{"type":"Vehicle","productYear":"2020","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]}]}