{"count":1153,"message":"Results returned successfully","results":[{"odiNumber":11764319,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/13/2026","dateComplaintFiled":"09/15/2026","vin":"7SAYGDEE7PF","components":"VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE","summary":"Tesla cruise control removed the speed limit functionality as part of its cruise control. I cannot set a maximum speed for the car. Nor can I set a minimum speed for the car.   Tesla removed these features through a software update with their autopilot V14.   I believe the vehicle is unsafe for myself and others as it does not allow me to set the speed using Traffic-Aware Cruise Control (TACC).  Tesla is intentionally removing this feature.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11764244,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/10/2026","dateComplaintFiled":"09/14/2026","vin":"7SAYGDEE9PF","components":"ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE,LANE DEPARTURE","summary":"2023 Tesla Model Y \u2013 HW3 Autopilot computer/camera system failure  My 2023 Tesla Model Y has approximately 54,000 miles and is equipped with the Tesla Hardware 3 (HW3) Autopilot computer. After receiving Tesla's FSD v14 Lite software, the vehicle began intermittently losing camera-based driver-assistance functionality.  I observed an APP_w141 ECU Thermal Issue alert. The vehicle subsequently experienced APS_w134_appMia and APS_w135_appCritical alerts indicating that the Autopilot Processor Secondary was losing communication with and detecting a malfunction of the Autopilot Processor Primary.  When the problem occurs, camera/vision functions and driving visualization become unavailable or degraded, and the vehicle has reported Self-Driving Features Limited, Cruise Control Unavailable, Adaptive Headlight Features Unavailable, and other driver-assistance limitations.  In Tesla Service Mode I have documented the primary Autopilot processor repeatedly changing between INIT, CRITICAL and COREBOOT while the secondary processor remains NOMINAL. A DAS reset can temporarily restore communication, but the failure returns.  Tesla has proposed replacing the entire HW3 car computer at a cost of approximately $3,120. I am concerned that this may represent a safety-related HW3 computer failure, particularly because I observed an ECU thermal alert and because the failure removes multiple camera-based driver-assistance and safety functions.  I have photographs documenting the alerts and processor states and have an open Tesla service case.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11763881,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/22/2026","dateComplaintFiled":"09/13/2026","vin":"7SAYGDEE7PF","components":"UNKNOWN OR OTHER","summary":"My Tesla Y/2023 with approximately 43462 miles, developed a center-touchscreen crack that meets the lower edge without any known impact or misuse . Visibility is not affected and screen remains functional.  I noticed it on Aug 22 2026.  I am concerned about further cracking and possible loss of access to vehicle information or controls. I request review for a potential safety-related defect.  The cause has not been determined. Tesla initially provided a 0 warranty estimate, later revised the replacement to customer-pay, and requested a 235 diagnostic authorization. I request that NHTSA review whether this could indicate a glass, mounting or manufacturing-related safety defect affecting other vehicles.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11763886,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/02/2026","dateComplaintFiled":"09/13/2026","vin":"7saygdefxpf","components":"SUSPENSION","summary":"The driver's side lower lateral link assembly and half shaft failed and made the car undrivable. The front driver's side wheel turned in and would not straighten out. My wife drove the car on the highway where she could have seriously injured herself or someone else when the car started to show signs of distress. The Tesla dealer confirmed this problem and fixed the hazard. The car has only 52, 327 miles at the time so Tesla refused to cover the failure. I know this is a known issue and Tesla didn't help with the expense. There was zero warning messages prior to failure. The car started to make a knocking sound in the late afternoon and finally broke down that same night.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11763811,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/21/2026","dateComplaintFiled":"09/12/2026","vin":"7SAYGDEE6PF","components":"WHEELS","summary":"Three of my TPM batteries went out so I had all 4 replaced. The tires were almost brand new with absolutely no issues besides the warning light from the faulty TPM\u2019s. When I got my car back, all 4 tires were leaking air and caused me to have to refill them daily. I have been trying for 3 weeks to have Tesla fix it and they only give me excuses and pass blame. My car is now unsafe to drive when it was fine before I brought it in.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11762976,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/07/2026","dateComplaintFiled":"09/09/2026","vin":"7SAYGDEE1PA","components":"STEERING,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"I own a 2023 Tesla Model Y (VIN: [XXX]) equipped with Full Self-Driving and Hardware 3 (HW3) computer. Over the last couple of years, while using Autopilot/FSD, my vehicle has repeatedly exhibited phantom braking, including sometimes coming to a complete stop for no reason. My vehicle has also swerved into the lane of oncoming traffic on many occasions. On one occasion, this happened three separate times in one day, and the following day the vehicle swerved off the side of the road while FSD was engaged. I have reported these incidents to Tesla Service repeatedly for years, including photos of related screen malfunctions and \"What Happened\" incident data, documented in the Tesla app as well as in-person at service center visits. August 2026 was the first time Tesla told my husband and me that this was a known hardware/software (Hardware 3) issue, despite years of prior reports. Tesla has given conflicting information about whether a hardware upgrade is possible: I was told the HW3 computer cannot be upgraded and was encouraged to purchase a new vehicle instead, while a service representative separately mentioned a $3,000 upgrade option that \"probably wouldn't fix the issue anyway.\" I am concerned this vehicle poses an ongoing risk of a head-on collision or road departure to myself and other drivers. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11763206,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"09/09/2026","dateComplaintFiled":"09/09/2026","vin":"7SAYGDEE3PA","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"Today, the Tesla updated while my wife was in the car. During the update all electrical systems went down and the car was locked from the inside and out making it so she could not get out. Because the electrical systems were down while the update was going she did not have any AC either. So she was locked in the car without AC in 107F weather. This is an extreme danger to her health and should be taken care of right away. As well if you had dog mode on it would have locked dogs in the car without AC. This is also an extreme danger because there is not a safe dog mode. the truth is it could be disable at any time without the ability to interrupt or stop the update.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11762801,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/29/2026","dateComplaintFiled":"09/08/2026","vin":"7SAYGAEE2PF","components":"STEERING,WHEELS","summary":"While driving, I heard a loud noise every time I turned the wheel. When I called the service center, it took weeks to get an appointment, so the vehicle had to be towed in. Once inspected, Tesla found the front lower lateral link had detached because a bolt securing it was not fully tightened at the factory during assembly; over time it worked loose and fell off, which was the noise I'd heard. The left front wheel was visibly angled out and severely misaligned (alignment report available). Tesla replaced the front lower lateral link pair and performed a four-wheel alignment. The service advisor told me this was not the first time he had seen this specific failure. Before I insisted on an explanation, staff indicated the car's own diagnostics were not flagging anything wrong. I'm concerned this could cause loss of steering control while driving, including at freeway speed, with no advance warning to the driver. This appears to match open NHTSA investigation PE26006.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11762581,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/06/2026","dateComplaintFiled":"09/07/2026","vin":"7SAYGDEE5PA","components":"VISIBILITY/WIPER","summary":"The car is providing an error message while driving with FSD that the glass in-front of the forward-looking cameras used for full self driving have become obstructed by a film building up between the interior glass and the camera housing. I have opened a repair ticket with Tesla and they replied that they expect this area will need to be cleaned every 6 to 12 months at my own expense. The car is never exposed to smoke or vape fumes, but instead humidity appears to be causing the issue since the compartment is not fully sealed.  The first time this happened Tesla offered to clean the compartment for free and indicated they sealed it in a way that would keep this from happening in the future that turns out not to be true and their technician now says the cost will be 60 per cleaning every 6 to 12 months their documentation further recommends against attempting to clean this area without their professional assistance.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11761552,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/25/2026","dateComplaintFiled":"09/02/2026","vin":"7SAYGDEF9PF","components":"SUSPENSION","summary":"Front lateral control arm bolt spontaneously loose and about to fall out causing front tire noise and unstable drive/steering.  May have caused severe damage/accident if happened at high speed but fortunately we discovered this while driving at low speeds.  Car only has 33K miles.  No warning lights.  Upon inspection other front control arm bolts loose and not tight.  Dealer inspection scheduled and pending.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11761700,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/07/2026","dateComplaintFiled":"09/02/2026","vin":"7SAYGDEE2PF","components":"STEERING,SUSPENSION,FORWARD COLLISION AVOIDANCE","summary":"My 2023 Tesla Model Y suffered a critical factory safety defect: under-torqued front suspension lateral link bolts, causing dangerous clunking noises under Autopilot. The official Tesla Invoice verified the defect and noted it was re-torqued to spec. Crucially, a close friend owning an identical 2023 Model Y in [XXX] experienced the exact same suspension noise. Upon inspecting his car, the Littleton facility attempted to exploit his lack of information by issuing a deceptive out-of-pocket diagnosis estimate of $240.00 instead of honoring the active bumper-to-bumper warranty. Tesla only backed down and waived the fee to $0.00 after being confronted with my personal repair invoice as leverage. This proves Tesla is actively executing predatory billing and hiding a systemic batch safety hazard from uninformed consumers. Regulatory investigators can verify this pattern by auditing the Littleton Service Center's internal torque check logs and warranty waiver histories for 2023 Model Y vehicles. Furthermore, after touchless app-pickup on XXX, Tesla staff omitted any key card communication. Two weeks later, after discovering my physical key cards were missing, I initiated a brand-new service request to inquire, and agent Tony admitted they were left at the front desk, exposing that Advisor Luis Rodriguez falsified records on XXX by logging that the vehicle was retrieved on XXX. This constitutes bad-faith warranty denial, record alteration, and predatory consumer deception. I formally reported this severe failure directly to Tesla Global Compliance on XXX, but have received absolutely zero response to date. Full PDF report of my personal logs provided. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11761254,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/24/2026","dateComplaintFiled":"09/01/2026","vin":"7SAYGDEF7PF","components":"SUSPENSION","summary":"Driver-side front suspension is creaking and popping when turning the steering wheel, particularly at low speeds. Noise appears to be coming from the left-front suspension. Vehicle needs inspection of the driver-side front upper control arm/ball joint, lateral and compliance links, bushings and associated suspension components for wear or excessive play.\u201d","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11761302,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2026","dateComplaintFiled":"09/01/2026","vin":"7SAYGDEEXPA","components":"UNKNOWN OR OTHER","summary":"My Model Y has an intermittent HVAC issue that occurs only when there are more than 4 occupants in the vehicle. I first reported this while the car was still under warranty, at just over 46,000 miles. We had changed the filter as we thought it was resolved.  The issue reappeared, and I scheduled a service call within 10 days.  Because the fault is sporadic and couldn't be reproduced on demand, the service call was canceled.  The problem persisted, and I brought the car back in. This time, at 50,750 miles, your technician diagnosed the root cause and confirmed it is a system fault due to defective parts, and that it has been happening even when the car was under warranty\u2014not something I caused or could have prevented. He also told me directly that if left unaddressed, this will likely lead to compressor failure down the road.  Despite the issue being reported and documented while the car was under warranty, I've now been quoted $3,200 to fix it, entirely out of pocket, simply because the diagnosis happened to land a few hundred miles past the warranty cutoff. Had this surfaced further down the road as normal wear and tear, I'd have accepted it as a cost of ownership. But this is a known defect that was reported in-warranty and only went undiagnosed because of its intermittent nature \u2014 that shouldn't be the customer's burden to absorb.  On top of that, I found an uninstalled HEPA filter assembly sitting loose in my trunk after this service visit \u2014 not installed, not packaged, just left there. It had nothing to do with the nature of the visit. That's not the kind of quality control I'd expect, especially given the rest of this experience. This raises real concerns about the quality control on this visit & customer experience from the service team (manager).","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11761359,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2026","dateComplaintFiled":"09/01/2026","vin":"7SAYGAEEXPF","components":"SUSPENSION","summary":"The contact owns a 2023 Tesla Model Y. The contact stated that while the babysitter was attempting to park the vehicle, the front driver\u2019s side control arm detached from the vehicle with a loud pop. No warning light was illuminated. A dealer was contacted. The vehicle was towed to the dealer but was not yet diagnosed. The vehicle was not repaired. The manufacturer was notified of the failure and sent the tow service. The approximate failure mileage was 32,000.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11760830,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/24/2026","dateComplaintFiled":"08/31/2026","vin":"7SAYGDEE9PA","components":"ELECTRICAL SYSTEM,AIR BAGS,SEAT BELTS","summary":"The front left safety system issue. Warning light has come on causing the car, unable to deploy airbags in the event of an accident according to what it\u2019s stating.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11760950,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":9,"numberOfDeaths":0,"dateOfIncident":"06/19/2026","dateComplaintFiled":"08/31/2026","vin":"7SAYGDEE2PA","components":"ELECTRICAL SYSTEM","summary":"Tesla on autopilot crossed over the double yellow line and hit our red jeep head on.  Both vehicles were totaled and all passengers were injured.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11759891,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/21/2026","dateComplaintFiled":"08/27/2026","vin":"7SAYGAEE6PF","components":"SUSPENSION","summary":"What component or system failed or malfunctioned, and is it available for inspection upon request? The front driver-side control arm came loose after two bolts fell out. The vehicle had no prior accidents, and the failed area can be inspected if needed.  How was your safety or the safety of others put at risk? The front driver side of the car suddenly dropped onto the wheel while I was backing into a parking spot. If this had happened at highway speed, it could have caused a very serious accident, loss of control or potential death.  Has the problem been reproduced or confirmed by a dealer or independent service center? The problem was confirmed after the vehicle was inspected and the two missing control-arm bolts were identified. The car was not safe to drive after the failure.  Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? The vehicle was inspected after the incident by a service center or mechanic. It has not been inspected by the manufacturer, police, or insurance unless otherwise noted.  Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? There were no warning lights, messages, or noticeable symptoms before the failure. It happened suddenly while I was backing into a parking spot.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11759998,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/26/2026","dateComplaintFiled":"08/27/2026","vin":"7SAYGDEE1PA","components":"STEERING","summary":"The bolts on the control arm came loose on its own while driving causing the steering to become unstable and loud.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11760152,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/26/2026","dateComplaintFiled":"08/27/2026","vin":"7SAYGDEF9PF","components":"STEERING,FORWARD COLLISION AVOIDANCE,LANE DEPARTURE","summary":"On August 26, 2026, the vehicle\u2019s Full Self-Driving system was involved in three separate incidents. Between approximately 1:00 PM and 3:00 PM, while exiting a parking lot onto a main major street with Full Self-Driving engaged, the vehicle struck the curb. At approximately 6:20 PM, while driving approximately 40 mph on a local road, one street before turning onto the highway, the vehicle began drifting out of its lane without warning for no apparent reason \u2014 it is unknown whether this was an attempted automated lane change or a system error. There was oncoming traffic in the adjacent lane at the time; I immediately took manual control of the steering wheel and applied the brakes to correct the vehicle\u2019s path and avoid a collision. At approximately 6:45 PM, while exiting a different parking lot onto a main major street with Full Self-Driving engaged, the vehicle struck the curb a second time. No warning lamp, alert, or message preceded any of these events, and no collision with another vehicle occurred in any of the three incidents. The vehicle has since been returned to the dealer where it was purchased. I am uncertain whether the dealer has separately reported these incidents.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11758656,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2026","dateComplaintFiled":"08/21/2026","vin":"7SAYGDEE4PF","components":"SUSPENSION","summary":"I am getting a creaking and clunking sound in my front passenger side suspension. It happens when I turn and go over bumps.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11758131,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/17/2026","dateComplaintFiled":"08/20/2026","vin":"7SAYGDEE0PA","components":"POWER TRAIN,ELECTRICAL SYSTEM","summary":"On the morning of 8-17, 2026, the vehicle experienced a total electrical power loss and high-voltage system deadlock immediately following an official Tesla Over-The-Air (OTA) software update pushed the previous night. Prior to this remote software update, the vehicle had zero operational issues or warning signs. Right after the update completed, the vehicle became completely unresponsive and undrivable. This issue directly compromised safety by causing a sudden, unpredictable loss of vehicle power and propulsion capability, creating a severe risk of stranded vehicle hazards and secondary collisions. The vehicle was brought to an official Tesla Service Center (Whitestone/Flushing, NY) for diagnosis. The manufacturer\u2019s service center inspected the vehicle and confirmed a high-voltage Power Conversion System (PCS) deadlock failure (Repair Estimate ID issued). The failed PCS component remains at the Tesla Service Center awaiting replacement and is fully available for inspection upon request.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11757845,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/08/2026","dateComplaintFiled":"08/19/2026","vin":"7SAYGDEF8PF","components":"ELECTRICAL SYSTEM","summary":"NHTSA SAFETY COMPLAINT  WHAT COMPONENT FAILED:  High-voltage (HV) battery system. Vehicle experienced complete electrical failure while parked at home, rendering vehicle completely inoperable. Battery is available for inspection at Tesla Service - Las Vegas, East Saharah location (currently in manufacturer's possession for warranty repair).  SAFETY RISK:  Vehicle suffered catastrophic HV battery failure while parked at residential location. Complete electrical system failure creates potential fire hazard and electrical hazard to occupants/property. Vehicle became disabled and required emergency towing. Sudden, unexplained electrical failure in residential setting with zero warning signs poses serious safety risk.  CONFIRMATION:  YES \u2014 Confirmed by Tesla Service Center:  Service ticket documents battery failure Tesla authorized emergency loaner accommodation only AFTER 10-day delay Tesla ordered HV battery replacement under manufacturer warranty Manufacturer admission of defect confirms safety issue","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11757758,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/12/2026","dateComplaintFiled":"08/18/2026","vin":"7SAYGDEE6PF","components":"FORWARD COLLISION AVOIDANCE","summary":"On Wednesday, August 12 around 6:30 am the vehicle applied AEB while I was making a left turn on green. It landed me in the middle of the intersection while a car going straight from the opposite direction was speeding towards me to go before the light turned yellow/red. I escaped a collision only because the other driver managed to slow down.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11757379,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/16/2026","dateComplaintFiled":"08/17/2026","vin":"7SAYGDEE0PA","components":"SUSPENSION","summary":"Both the right (April 2024) and now left (Aug 2026) upper control arm bolt became loose. The left created damage. Now I routinely check the bolts and now on a check on the right it loosen naturally freely spinning by hand. Caught the right bolt early before damage and serious safety issue.  Note this is a wide issue and NHTSA should issue a wider recall as Tesla argues about repairs and doesn\u2019t take this seriously.  [XXX]  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11757531,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/13/2026","dateComplaintFiled":"08/17/2026","vin":"7SAYGDEE3PF","components":"STEERING,ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"FAILED COMPONENT & AVAILABILITY: 2023 Tesla Model Y front suspension (suspected lower lateral link detachment), steering system, and airbag system (failed to deploy). Preserved intact, but will be at Hendrick Collision ([XXX]; POC: Dendi [XXX]) under Allstate Claim #XXX. Available for immediate NHTSA inspection.  SAFETY RISK: At highway speed on Aviation Parkway, the car suffered an unprompted, violent directional loss, zig-zagging uncontrollably in the lane and risking a multi-vehicle crash. Operating manually. Do not have Autopilot or FSD. I was at the mercy of the vehicle's sensor/chassis failure. The car crashed into the grass median, sustaining heavy driver-side damage. Airbags failed to deploy during impact.  CONFIRMATION BY REPAIR CENTER: Physical teardown is on hold pending Event Data Recorder (EDR) \"Black Box\" imaging and chassis alignment inspection.  INSPECTIONS TO DATE: Allstate Level 1 Claim #XXX assigned. Evidence preservation and cloud telemetry extraction notices served to Tesla Legal and Allstate.  WARNINGS & PRIOR REPAIR HISTORY: No warnings appeared immediately prior to steering failure. Software was fully updated. This crash occurred 14 days after a 2nd High-Voltage (HV) Battery replacement:  XXX: HV Battery error code -> 1st HV Battery Replacement (returned XXX)  XXX: Recurring HV Battery error -> 2nd HV Battery Replacement (returned XXX)  XXX: Unprompted directional failure and crash.  INVESTIGATIVE CONTEXT: Matches NHTSA PE26006 investigating 2021-2023 Model Y front lower lateral link detachments causing sudden loss of control. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11757416,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/15/2026","dateComplaintFiled":"08/17/2026","vin":"7SAYGDEE2PA","components":"STEERING","summary":"The contact owns a 2023 Tesla Model Y. The contact stated that while the vehicle was in Self-Driving Mode and driving approximately 5-8 MPH, the vehicle suddenly turned towards the left into oncoming traffic. The contact immediately manually started steering the vehicle. The contact stated that there was an abnormal popping and snapping sound coming from the steering wheel. The vehicle eventually came to a stop, and the contact became aware that the steering wheel was bent inward. The vehicle was towed to the dealer, who was unable to diagnose the failure. The vehicle had not been repaired. The manufacturer was not made aware of the issue. The failure mileage was 10,500.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11757226,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/26/2026","dateComplaintFiled":"08/16/2026","vin":"7SAYGDED4PF","components":"POWER TRAIN,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL","summary":"COMPONENT/SYSTEM THAT FAILED: The service brakes failed to stop the vehicle. While reverse-parking at low (parking) speed, I applied the brake pedal and the vehicle did not stop as expected, resulting in contact with an object and vehicle damage. The vehicle is available for inspection upon request; it has been preserved and driven only minimally since the event.  HOW SAFETY WAS PUT AT RISK: The brakes failed with no warning. Had a person been behind the vehicle, the failure to stop could have caused injury. This is the only vehicle for a family with three children who are regularly transported in it, and I no longer feel safe driving them.  REPRODUCED/CONFIRMED BY A DEALER OR SERVICE CENTER: Not yet.  INSPECTED BY MANUFACTURER/POLICE/INSURANCE/OTHERS: The insurer opened and then denied the claim and stated that no vehicle telemetry/data was available to preserve. No independent forensic inspection has occurred yet. Police did not attend.  WARNING LAMPS/MESSAGES/SYMPTOMS PRIOR TO FAILURE: NONE. There was no warning light, no alert message, and no audible signal before or during the event. The parking sensors did not beep as they normally do. No ABS or brake warning light appeared at any time before or after.  ADDITIONAL RELEVANT DETAIL: Approximately one week earlier, the front lower control arms were replaced. It is UNKNOWN whether the ABS wheel-speed sensor or related wiring was affected; the vehicle displayed no related warning at any time. No injuries occurred.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11757053,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/14/2026","dateComplaintFiled":"08/14/2026","vin":"7SAYGAEE2PF","components":"STEERING","summary":"The contact owns a 2023 Tesla Model Y. The contact stated that while driving at an undisclosed speed, the vehicle became difficult to maneuver and independently veered into the other lane. No warning lights were illuminated. The vehicle was taken back to the residence. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 42,335.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11756495,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/15/2026","dateComplaintFiled":"08/12/2026","vin":"7SAYGDEE7PF","components":"SUSPENSION","summary":"I am experiencing a loud, persistent creaking and groaning noise coming from the front suspension of my 2023 Tesla Model Y whenever the vehicle travels over bumps, uneven road surfaces, or during low-speed steering maneuvers.This structural front-end noise raises immediate safety concerns regarding a potential premature failure of critical suspension components, specifically the front lower lateral links or upper control arm ball joints. I am deeply concerned that this component wear could lead to a sudden detachment of the suspension link while driving, resulting in a sudden loss of steering control and an immediate crash hazard.Tesla is aware of widespread suspension issues in these model years, but there is currently no active safety recall to protect owners from catastrophic part failure. I am filing this to urge a mandatory safety recall before a serious failure occurs. I have just over 63,000 miles","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11756128,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/10/2026","dateComplaintFiled":"08/11/2026","vin":"7SAYGDEE1PA","components":"SUSPENSION","summary":"Defect Summary: Front suspension lower lateral link bolt backing out / stripped internal subframe weld-nut threads.  Incident Description: While driving, the vehicle developed front-end suspension instability / clunking. Upon inspection by Tesla Service, technicians determined that the lateral link attachment bolt stripped the internal subframe threads, requiring a complete $4,599 subframe assembly replacement.  Safety Risk: Lateral link bolt separation causes a complete loss of suspension alignment and wheel control without prior warning or dashboard alerts, creating an immediate crash hazard at highway speeds.  Manufacturer Response: The defect manifested immediately prior to logging the ticket at 20 miles past the Basic Vehicle Limited Warranty limit). Tesla refused warranty coverage, treating a known structural fastener defect as customer wear-and-tear and demanding $4,599 for subframe replacement.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11756135,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/10/2026","dateComplaintFiled":"08/11/2026","vin":"7SAYGDEEXPF","components":"STEERING,SUSPENSION,WHEELS","summary":"A FRONT BAR ON THE LOWER FRONT LEFT OF THE CAR COLLAPSED LEAVING 2 SCREWS ON THE GROUNG AND STEERLING WHEEL NOT USABLE","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11756136,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/05/2026","dateComplaintFiled":"08/11/2026","vin":"7SAYGDEF0PF","components":"STEERING","summary":"Yes. Here\u2019s a tighter version designed to stay **under 1,800 characters including spaces** while retaining the key safety facts.  I am reporting a serious front suspension failure on my 2023 Tesla Model Y. A bolt fell out near the front control arm/lower suspension bushing area. Tesla\u2019s service invoice confirms the vehicle required pickup from my driveway \u201cdue to a bolt falling out near the front control arm bushing area.\u201d The vehicle is available for inspection, although I do not know if Tesla retained the replaced parts.  This was a serious safety risk because a front suspension failure could affect steering, wheel position, and vehicle control. Fortunately, it occurred on my residential street near my home. Had this happened at highway speed with my family in the vehicle, the consequences could have been catastrophic.  Tesla inspected and repaired the vehicle, replacing the front lower lateral and compliance links on both sides and performing an alignment. Tesla\u2019s written diagnosis states the issue \u201cstemmed from a loose component in the front suspension system.\u201d  However, I was verbally told the failure resulted from striking a curb or pothole. There was no apparent impact damage to the body, tires, rims, or undercarriage. My insurance adjuster later contacted Tesla and was reportedly told there was NO evidence the vehicle struck anything. My claim was denied as a result. Tesla\u2019s written repair documentation also contains no mention of impact or collision damage.  I received no warning lamp or dashboard message before the failure. The significant symptom was the suspension bolt falling out.  I am concerned that a critical suspension component became loose without evidence of impact. I ask NHTSA to investigate whether this could be related to a broader Model Y suspension or fastener safety issue.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11756327,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2026","dateComplaintFiled":"08/11/2026","vin":"7SAYGDEE7PF","components":"EXTERIOR LIGHTING","summary":"I am filing a complaint regarding the low-beam headlights on my Tesla. The headlights emit an excessively bright glare that impairs the visibility of oncoming traffic and surrounding motorists, creating a hazardous driving condition. This issue corresponds to federal safety non-compliance under FMVSS No. 108 and NHTSA Recall Campaign No. 26V507, where the low beams were found to output up to 230.1 candela, nearly doubling the legal federal limit of 125 candela. The excessive illumination creates a 'veiling glare' that threatens highway safety, particularly during inclement weather conditions such as rain, snow, or fog. I request that my vehicle be physically inspected and serviced with compliant hardware components as outlined by federal regulators.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11756091,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/03/2026","dateComplaintFiled":"08/10/2026","vin":"7SAYGDEE1PA","components":"FORWARD COLLISION AVOIDANCE","summary":"Our car phantom brakes when traveling through shadows frequently and occasionally at random.  This occurs at high speed as well as low speed.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11755748,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/08/2026","dateComplaintFiled":"08/09/2026","vin":"7SAYGDEEXPF","components":"SUSPENSION","summary":"I experienced issues with the handling and suspension of this vehicle beginning in September 2024. I made an appointment and took it to Tesla in October 2024 at 10,484 miles, and the Tesla service center refused to look at the suspension because they were \u201cunable to replicate\u201d the crunching noise I was hearing on their test drive. In November 2024, I had a total control arm failure resulting in the vehicle needing to be towed to the Tesla service center. The repair was a retorque, but I still experienced issues I was told were \u201cnormal\u201d because of the vehicle\u2019s weight. The issue became worse in July 2026. Please see August 2026 invoice for very concerning notes regarding the vehicles state after Tesla told me it was \u201cnormal.\u201d Invoice indicates \u201cThe right hand lateral link bolt was held by a few threads and the top nut was no longer welded on the subframe.\u201d This could have caused a deadly accident when steering at highway speeds, but Tesla said the noises I was hearing when turning were normal. I urge NHTSA to investigate this as it seems to be a common issue with 2020-2023 Model Y\u2019s suspensions. How many others have been turned away by Tesla because they were unable to replicate an intermittent sound that they deemed as \u201cnormal\u201d that could ultimately lead to essential components being held onto by \u201ca few threads?\u201d","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11755589,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/07/2026","dateComplaintFiled":"08/08/2026","vin":"7SAYGDEE9PF","components":"STRUCTURE,FORWARD COLLISION AVOIDANCE,BACK OVER PREVENTION","summary":"The FSD failed when it back into garage; the back of passenger side of the car hit the wall of garage.  There is no warning before. Beacuse the distance for parking into the garage is small, there is no time to take over the FSD to avoid it happen. It happen around 23:35 on August 07, 2026. We reported as a safety incident to Tesla an hour ago. We updated the the software on August 02, 2026. The car had been succesful back into the garage more than ten times before.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11755611,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/07/2026","dateComplaintFiled":"08/08/2026","vin":"7SAYGDEE9PA","components":"SUSPENSION","summary":"Yesterday, my Tesla Model Y 2022 suffered a catastrophic failure. The front lower forward control arm completely detached from the subframe due to a missing/fallen-out factory bolt. For the past couple weeks leading upto last night's incident, I've been hearing a \"small thump/thud\"  sound whenever i accelerate the vehicle. I reported this issue to Tesla and arranged a service appointment for coming Wed Aug 12 2026 but unfortunately the catastrophic failure occured last night 5 days before the scheduled service appointment.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11755397,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/15/2026","dateComplaintFiled":"08/07/2026","vin":"7SAYGDEF8PF","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"I  reporting a potential safety-related defect involving my 2023 Tesla Model Y Performance. Since shortly after purchasing the vehicle in April 2026, it has repeatedly been unable to successfully install Tesla software updates. The updates download, but the installation repeatedly fails.  I have attempted installation multiple times under appropriate conditions, including adequate battery charge, stable Wi-Fi, vehicle reboot, removal of USB devices, and installation directly from the vehicle touchscreen. The failures continue.  Tesla evaluated the vehicle and documented the failed software installation. Tesla also identified a possible issue involving the HW3 car computer and prepared an estimate of approximately $3,000 that included replacement of the vehicle computer, diagnostic work, and labor.  I am concerned because Tesla vehicles rely extensively on their onboard computers and software for vehicle operation, safety systems, driver-assistance functions, security updates, bug fixes, and manufacturer-issued corrections. Because this vehicle cannot successfully install software updates, I am concerned it may be unable to receive safety-related corrections or updates that other vehicles are receiving.  This is not simply an infotainment issue. The failure appears to involve the vehicle computer itself and has continued despite repeated troubleshooting and Tesla service involvement. I believe NHTSA should evaluate whether defective HW3 computers or related electronic systems can cause repeated update-installation failures and potentially prevent affected Tesla vehicles from receiving safety-related software updates or recall remedies.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11755007,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/17/2026","dateComplaintFiled":"08/05/2026","vin":"7SAYGDEEXPF","components":"SUSPENSION","summary":"The control arms are defective on this vehicle for the second time. I began hearing a clunking sound when I would turned the vehicle in July 2026. When the sound got louder and sharp left turns felt less controlled, I took the vehicle to a local independent tire repair shop immediately. They told me the left control arm was cracking badly, so I made an appointment with Tesla. Tesla is currently replacing my control arms for the second time. They also found additional suspension issues with the sway bar links. Previously, I experienced total control arm failure in November 2024 when the vehicle had less than 14,000 miles and was less than a year old. This resulted in the car being towed to the Tesla service center for complete control arm replacement. This jeopardized the safety of both myself and other drivers as I had no control of the vehicle\u2019s steering. In July 2026, when I started to hear the same sounds indicating control arm failure, I brought the vehicle into a repair facility immediately to get it diagnosed to prevent such a dangerous incident from happening to me again. This is a serious defect in the 2023 Model Y, and upon research I discovered there are numerous control arm complaints, making this vehicle defect a hazard to potentially millions of drivers.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11754633,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/09/2025","dateComplaintFiled":"08/04/2026","vin":"7SAYGDEE3PA","components":"SUSPENSION,UNKNOWN OR OTHER","summary":"On July 9, 2025, while making a right turn at about 15 mph on a standard road, the two front-left bolts fell out, causing the entire bracket and lateral link assembly to detach. The vehicle became inoperable and had to be towed for repairs. Not long after, on September 29, 2025, while making a left turn at 20 mph, the two front-right bolts also fell out, and the bracket and lateral link assembly detached just as before. Once again, the vehicle required towing for repairs. I am now afraid to drive the car; fortunately, neither incident occurred on the highway\u2014where a major accident could have easily happened\u2014since the vehicle becomes completely immobilized the moment these parts fall off. What's more, the Tesla's center console computer doesn't show any issues or trigger any warnings, yet the car simply won't drive\u2014it won't move at all.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11754705,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/17/2026","dateComplaintFiled":"08/04/2026","vin":"7SAYGAEE8PF","components":"SUSPENSION","summary":"Left lower control arm link failure. No collisions had occurred in the history of the vehicle, and small sounds were heard prior to failure, with the total failure sound being obvious. No system malfunction warnings were displayed.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11754766,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/24/2026","dateComplaintFiled":"08/04/2026","vin":"7SAYGAEE8PF","components":"SUSPENSION","summary":"While parking my Tesla in my driveway, I suddenly lost the ability to steer the vehicle. After exiting the vehicle, I noticed that the front driver\u2019s side wheel was locked. I looked underneath the vehicle and observed that components of the front suspension had collapsed.  The vehicle could not be driven and required towing to a Tesla Service Center. Tesla repaired the vehicle under the manufacturer\u2019s warranty at no cost to me.  Immediately before arriving home, I had been driving on the highway with my children in the vehicle. If this suspension failure had occurred while traveling at highway speed instead of while parking, it could have resulted in a loss of vehicle control and a serious crash. I am submitting this report because I believe this represents a significant safety concern.  The Tesla service invoice does not accurately reflect the concern I reported. I did not bring the vehicle in because of a noise or vibration. While parking in my driveway, I suddenly lost steering, the driver\u2019s front wheel locked, and the front suspension collapsed, leaving the vehicle undrivable. The vehicle was towed to Tesla. Tesla replaced multiple front suspension components under warranty, including both front lower compliance links, both front lower lateral links, and the left front halfshaft.   The attached photos show the vehicle before it was towed. I suddenly lost steering while parking, the driver\u2019s front wheel locked, and the vehicle became undrivable. Although the Tesla invoice lists the concern as \u201cnoise or vibration,\u201d the vehicle was actually towed because of this suspension failure.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11754854,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/04/2026","dateComplaintFiled":"08/04/2026","vin":"7SAYGDEE1PA","components":"STEERING,SUSPENSION","summary":"A day or two before the incident a warning displayed on the computer that was very vague. I didn't notice any issues with the steering or suspension at the time. I believe I scheduled an appointment but it was two weeks out at the Tesla service center. On June 4 as I pulled into my driveway I heard a noise and then struggled to get the car into the driveway completely and avoided the garage altogether. The driveway is fairly flat. In the driveway I found a large bolt that had fallen out of the suspension. The car was undriveable at this point and had to be towed to the service center. The front lower lateral assembly was replaced. If this had happened while driving at any rate of speed I don't know how I would have avoided any obstacles. I have some pictures of the front suspension area but I couldn't tell anything was wrong from them.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11754360,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/15/2026","dateComplaintFiled":"08/03/2026","vin":"7saygdeexpf","components":"SUSPENSION","summary":"While exiting a parking space, I noticed a very obvious clunking sound from the front of the car. As I started driving slowly and moving the steering wheel back and forth, there would be a loud clunk and a bump in the steering wheel when moving it from the right back to center. I drove home 30 miles very carefully and called Tesla when I got there. They set up a tow and fixed the car under warranty. They said bolts had loosened on the front lower lateral link assembly. Safety was at risk due to the possibility of my car falling to the ground and not being able to steer. In the right setting, this could have cause a major accident. I did not receive any warning lamps or any warnings of any kind. There was never a clunk until the bolt was fully out. The car didn't steer or drive any differently either so no way to know something was wrong.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11754420,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/12/2026","dateComplaintFiled":"08/03/2026","vin":"7SAYGDEE8PF","components":"UNKNOWN OR OTHER","summary":"I was driving the car to the parking lot  from 5mph to 0 mph , car reversed on its own sped to 10 mph causing accident .","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11754533,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/02/2026","dateComplaintFiled":"08/03/2026","vin":"7SAYGDEF0PF","components":"SUSPENSION","summary":"Driver side lower control arm lost two bolts, can not drive.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11754606,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/02/2026","dateComplaintFiled":"08/03/2026","vin":"7SAYGDED6PF","components":"STEERING,SUSPENSION,WHEELS","summary":"This issue occurred on August 02, 2026 at around 3pm. I was parked and put my 2023 Tesla Model Y in reverse to give myself enough room to drive forward from being parked on road next to my house. While going into reverse, I heard a really loud bang noise coming from under the front section of the car. I put the car in park and got out to take a look around. At first I thought I had hit something while backing out but did not see any object in the reverse camera. So then I kneeled down and looked under the car and that's when I saw the passenger side front lateral arm of the suspension detached and left hanging down from the wheel. I let Tesla know what occurred using their app to message the company.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11754237,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/11/2026","dateComplaintFiled":"08/02/2026","vin":"7SAYGDEE8PA","components":"SUSPENSION","summary":"1. Front left suspension system \u2014 specifically the suspension control arm bolt \u2014 failed and detached while reverse parking. The failure caused the suspension arm to drop and resulted in secondary damage to the fender, wheel\u2011well liner, and door alignment. The vehicle has been repaired, but all service records, photos, and documentation are available for inspection upon request. 2. The suspension bolt failure caused the front left suspension to collapse suddenly while I was reverse parking. If this had happened at normal driving speeds, it could have caused loss of control and a crash. I regularly transport a [XXX] and a [XXX], and this unpredictable suspension collapse created a serious risk to my family and others on the road. 3. Yes. The failure was inspected and confirmed by Tesla\u2019s Alpharetta Service Center and the Tesla Marietta Collision Center. The Marietta team documented that the front left suspension control arm bolt had detached and that the resulting damage was not caused by any external impact. Tesla ultimately approved the repair under warranty, confirming that the failure was due to a component issue rather than misuse. 4. Yes. The vehicle was inspected by Tesla\u2019s Alpharetta Service Center immediately after the incident, and then by the Tesla Marietta Collision Center. Both locations confirmed that the front left suspension control arm bolt had detached and caused the suspension collapse. The Marietta team documented that the failure was not caused by any external impact and Tesla approved the repair under warranty. No police or insurance inspection was performed because the failure occurred at low speed on private property. 5. No warning lamps or messages appeared. I did hear suspension clunking/creaking before the failure and had a Tesla service appointment scheduled, but Tesla postponed it. The bolt failure happened suddenly with no electronic warnings. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11754316,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/25/2026","dateComplaintFiled":"08/02/2026","vin":"7SAYGDEF4PF","components":"STEERING,SUSPENSION,WHEELS","summary":"I was driving the vehicle and heard a lot crack and felt the steering wheel unstable. Whenever I would turn the steering wheel the car would make crackling noises and I would feel the car go up as I was driving. When I was turning into my driveway the car felt like the whole left wheel had fallen off, according to my spouse she said the wheel looked like it was folding in as a turn and the car was elevating. We made an appointment with Tesla service senter and we had to get our car towed since it was not drivable. I went to speak with the Tesla agent and they had told me there was wear and tear on both lower front arm links and that they had replaced them. My car has only 19,000 miles so that seemed extremely strange and fast. The following day as I was cleaning my driveway I noticed a big suspension bolt on the ground, I took a picture of the bolt and sent it to my agent and he confirmed it was form the suspension bolt. Something they never mentioned until I found the bolt in my driveway. They repaired the issue according to them, we had no messages or indications of something going on. We also noticed that our wheels were getting worn down unevenly due to this. This is a family vehicle which is concerning that we could\u2019ve had a more serious accident if it would\u2019ve happened at a highway or on a trip.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11754141,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/13/2025","dateComplaintFiled":"08/01/2026","vin":"7SAYGAEE6PF","components":"STEERING,SUSPENSION","summary":"In January 2025, my 2023 Tesla Model Y Long Range had approximately 22,000 miles and was only about one year old when a right-front suspension mounting bolt backed out of the front frame/subframe.  Before discovering the problem, we heard a popping or knocking sound whenever the steering wheel was turned left or right. Upon inspecting the vehicle, I found that the loosened bolt was dragging across the plastic underbody/skid plate and was close to completely falling out. The photographs show the affected right-front suspension mounting point and bolt.  To prevent the suspension connection from separating, I reinstalled and tightened the bolt myself and applied red thread-locking compound. The bolt has remained in place since that repair. However, a major front suspension fastener should not loosen or back out on a nearly new vehicle with only 22,000 miles.  I am concerned that if the bolt had completely fallen out while driving, the suspension component could have detached, potentially causing a sudden change in wheel position, steering control, or loss of vehicle control. I am also concerned that the same condition could occur again or could exist on the opposite side of the vehicle.  No crash or injury occurred, but this was a serious safety-related suspension failure. I am requesting that NHTSA investigate this incident as a possible manufacturing, assembly, or fastener-retention defect.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11754000,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/22/2026","dateComplaintFiled":"07/31/2026","vin":"7SAYGAEE9PF","components":"SUSPENSION,WHEELS","summary":"2023 Tesla Model Y, only 18,270 miles. While driving with my wife and children in the car, the front suspension/axle control arm disconnected from the wheel assembly. A large suspension bolt failed \u2014 it came out bent and heavily corroded (photos available). We heard an abnormal noise, then the steering stopped responding and the wheel splayed out of position. We were at low speed and stopped safely. The car was undriveable and had to be towed. The day before, we drove this same car on the highway at 75 mph. Had this failed then, with my family aboard, it would almost certainly have caused a serious or fatal crash. Critically, Tesla had sent us a notice that the vehicle needed service. We scheduled it per their availability for Aug 6 \u2014 but the control arm failed before that date. We were never told the car was unsafe to drive. Had we known we were at risk, we would never have driven it with our children. The vehicle was inspected by a Tesla service center. Tesla did not fully cover the repair \u2014 I was charged \u2014 and the lateral/structural damage from the failure was not fixed. Insurance was used to tow the car (also at our cost). The failed bolt and suspension components are in our possession and available for inspection on request. Cause: UNKNOWN \u2014 I am not a mechanic \u2014 but a bent, corroded suspension bolt and a disconnected control arm on an 18,000-mile vehicle indicate a premature failure of a suspension/axle fastener. I request that the manufacturer and NHTSA inspect the component. This is a serious loss-of-steering hazard.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11753605,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/17/2026","dateComplaintFiled":"07/29/2026","vin":"7SAYGDEF7PF","components":"VEHICLE SPEED CONTROL,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"On February 17, 2026, around 4:20 pm, as I was departing my agency's parking garage structure, my 2023 Tesla Y uncontrollably and un-prompted accelerated at a very high speed. I applied the brake and it would not stop.  I nearly killed the security guard at the garage who was trying to direct my vehicle to the correct exit lane. The vehicle ran across a sidewalk adjacent to the garage, ran across a street, hit a street parking meter, ran across another sidewalk, ran across and toppled a perimeter fence around a parking lot across from the garage I exited, ran over concrete wheel barriers, and continued running for about 300 feet before it came to a stop on its own.  This duration of this terrifying ordeal was 3 to 5 seconds.  The air bags did not deploy.  I called 911 repeatedly for Police investigation and report but the Police never showed up. I towed the vehicle to a Tesla Collision Center, which inspected and investigated the accident, and the Tesla Center stated that the FSD system was working properly and did not find anything wrong.  I informed the Tesla Center that I did not subscribe to the FSD system service and was not using it during the accident, and they stated that they stand by the determination of their engineering division that reviewed the \"blackbox\", information gathering device of the vehicle.  The vehicle was totaled and non-salvageable.  Prior to the accident, the Tesla Collision Center, had repaired the vehicle from a previous accident that occurred on September 25, 2025.  There were no warnings before the vehicle uncontrollably accelerated at a very high speed.  I have copy of the accident videos.  Your platform would not allow me to upload the videos.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11753319,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/24/2026","dateComplaintFiled":"07/28/2026","vin":"7SAYGAEE5PF","components":"Chest Clip, Buckle, Harness","summary":"My child does not eat in his car seat. Every day debris dust etc gets under the release mechanism button causing the harness straps to randomly loosen. Huge safety issue that could lead to a fatal accident.   Cybex\u2019s solution is to tell you to clean out the mechanism but there\u2019s no telling when or where the straps will stop tightening again. It\u2019s not feasible to clean the strap every time I use the seat.   My son\u2019s straps fully loosen just by him leaning forward. This seat needs to be recalled!!!","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."},{"type":"Child Seat","productYear":"9999","productMake":"CYBEX","productModel":"CALLISTO","manufacturer":"Columbus Trading-Partners USA, Inc."}]},{"odiNumber":11753345,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/11/2026","dateComplaintFiled":"07/28/2026","vin":"7SAYGDEE3PF","components":"SUSPENSION","summary":"Clicking noise in rear suspension upon acceleration and assistive braking.  First time I brought it in the Tesla service center lubricated the halfshafts. Clicking went away but returned a little over a month later. 2nd time the Tesla service center adjusted torque on suspension.  Looking at thread online this seems to be a common issue with older Tesla Model Y. These are not normal maintenance items. I am worried about the safety of the suspension with this vehicle and how long it will be safe to drive before additional fixes, checking proper torque is required.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11752660,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":2,"numberOfDeaths":0,"dateOfIncident":"10/11/2025","dateComplaintFiled":"07/24/2026","vin":"7SAYGDEE5PF","components":"AIR BAGS","summary":"The contact owned a 2023 Tesla Model Y. The contact stated that while driving at an undisclosed speed, the contact experienced a medical emergency and the vehicle crashed into a tree. The air bags deployed as needed. The contact and wife who was seated in the front passenger seat, were transported to the local medical center. The contact was unconscious when transported. The contact sustained injuries, including burns to the face; both eye corneas were burned, lungs infected due to the inhalation of toxic fumes and a broken talus on the right foot. In addition, the contact was continuing to receive medical treatment. The contact's wife sustained burns to the face and inhalation of the toxic fumes. The vehicle was towed to a local tow yard. The vehicle was deemed a total loss by the insurance company. A Police report was filed. The contact stated that the air bags were defective and unsafe. The manufacturer was not made aware of the failure. The failure mileage was approximately 28,000.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11752281,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/22/2026","dateComplaintFiled":"07/23/2026","vin":"7SAYGDEE7PA","components":"FORWARD COLLISION AVOIDANCE","summary":"I want to raise a serious safety concern with a recent Tesla software update related to Full Self-Driving (FSD).  When I disengage FSD, a prompt immediately appears on the main screen asking why I intervened, with selectable options.  Here is the issue: When I take over from FSD, it is almost always because something requires my full attention in that moment. That is the exact point where I need to be focused entirely on driving, not reading or interacting with a screen.  Introducing a pop-up at that precise moment creates a distraction during a potentially critical transition from automated to manual control.  From a human factors and safety standpoint, this feels backwards: - The highest-risk moment is the handoff from FSD to driver - The system is adding cognitive load and visual distraction at that exact time - Even if interaction is optional, the visual interruption alone pulls attention  This is not just an annoyance\u2014it has real potential to increase risk in already sensitive situations.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11751833,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/17/2026","dateComplaintFiled":"07/21/2026","vin":"7SAYGDEE2PA","components":"STEERING,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"I was pushed to complete an update on my 2023 Tesla Y with an over the air update. This happened last week. Following the update i have been getting a slew of errors when driving my car related to the parking break, brake functions, automatic energy braking and steering are affected. The wording on the app / car says, Alerts - Steering & Braking - Parking brake functions degraded / Parking brake may not apply or release / Parking brake may not apply or release. This causes my auto brake to not engage, my hold break to not engage, my parking brake to not engage. This causes my car to roll at stop / red lights. I have to physically slam by brakes to stop. This is extremely unsafe and Tesla is trying to charge me $130 to diagnose the car to see why the update caused the issue. My car went from fully drivable without any FSD, normal driving to a runaway trainwreck. This happens roughly 20-30 minutes randomly into driving. Not immediately and it is completely random.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11751537,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/20/2026","dateComplaintFiled":"07/20/2026","vin":"7SAYGDEE2PA","components":"LANE DEPARTURE","summary":"While traveling on the freeway with Full Self-Driving (Supervised) engaged, my vehicle attempted to initiate an automatic lane change to the left. At that exact moment, another vehicle was already traveling parallel to me, fully established in the adjacent left lane. My vehicle signaled and immediately began veering directly into the occupied lane, completely failing to detect the car traveling next to me. The system did not abort the maneuver or yield to the existing traffic. To prevent an immediate sideswipe collision, I had to forcefully grab the steering wheel and wrench the car back into my original lane. The FSD system completely failed to monitor its immediate left blind spot.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11751608,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/04/2026","dateComplaintFiled":"07/20/2026","vin":"7saygdee0pf","components":"STEERING,BACK OVER PREVENTION","summary":"I have reported safety issues on this vehicle before, but a new one has arisen which is related to the same.  It is the computer shorting out.  While in the past I have reported lack of backup camera, lane keeping, cruise control, collision avoidance, now intermittently the power steering fails.  I get an error.  Thankfully, this occurs when starting up and not while driving (yet), but it is nearly impossible to turn the wheel.  As of now, exiting the car, letting the car doors lock and then coming back to the car has solved the issue, but I worry about this occurring while driving. Tesla knows about the computer issues and should take responsibility via a recall rather than a pricey repair on my own as this is a well reported issue.  I have received no communication or feedback despite the complaints I have lodged with you and with Tesla.  Please intervene before someone gets hurt.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11751611,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/12/2026","dateComplaintFiled":"07/20/2026","vin":"7SAYGDEE6PF","components":"FORWARD COLLISION AVOIDANCE","summary":"We recently got a subscription for Tesla's full self driving (FSD) system. While using the system, on several occasions, the car \"jerked\" momentarily. Like it is hard braking but then the car resumes its previous pace. Again, this is very quick, perhaps taking less than a second. It is an occasional occurrence, but it has happened enough times that I am not using the feature anymore.   For a split second, It feels like the car was stopping abruptly, which startled everyone riding in the car.  My wife called Tesla and provided the information above to an automated help center. She was told to try the \"Hurry\" mode in FSD. We've been using the \"Standard\" mode.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11751423,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/16/2026","dateComplaintFiled":"07/19/2026","vin":"7SAYGDEE3PA","components":"STEERING,LANE DEPARTURE","summary":"On 07/16/2026, I was driving my 2023 Tesla Model Y when the vehicle suddenly began swerving rapidly left and right across multiple lanes without my intended steering input. The vehicle became difficult to control, and despite my attempt to correct the direction, it continued to move unpredictably and resulted in a collision.  There were no prior warnings or indications of a steering or control issue before the incident. After the collision, I reviewed the Tesla USB drive and found that Dashcam and Sentry Mode recordings from immediately before and during the incident were not available; only recordings after the incident were present.  I am concerned that a possible steering, electronic control, or software malfunction may have contributed to the loss of vehicle control.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11750720,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/04/2026","dateComplaintFiled":"07/16/2026","vin":"7SAYGDEE3PA","components":"WHEELS","summary":"I am reporting a catastrophic structural wheel failure involving my 2023 Tesla Model Y, VIN [XXX], with approximately 78,439 miles.  On XXX at approximately 9:30pm, while heading home at approximately 35-40 mph, the front passenger-side wheel fractured and separated into two major pieces. The vehicle was being operated normally on a freshly paved road under clear skies. There was no pothole, curb strike, collision, or known impact with any object before the failure.  This was not a routine flat tire or cosmetic wheel issue. The structural wheel itself split apart, creating an immediate loss-of-control risk and raising serious concerns about the integrity of the remaining three original wheels.  We purchased a replacement wheel, tire, and TPMS sensor out of pocket and had the repair completed by McGriff Best-One Tire & Service, a respected regional tire shop. After examining the failed wheel, McGriff documented that the damage did not appear to have resulted from an impact and appeared consistent with a manufacturing or factory defect. The failed wheel has been retained and preserved for inspection.  An earlier McGriff service document mistakenly identified a previously owned Tesla Model 3 that remained in its customer system. McGriff corrected the vehicle information, and the corrected documentation and photographs confirm that the repair and inspection involved the subject 2023 Tesla Model Y.  I reported the incident to Tesla and requested escalation to Field Engineering or Product Safety, transportation of the vehicle for inspection, examination of the remaining wheels, and a written engineering report. Tesla\u2019s Birmingham service personnel initially treated the matter as a routine customer-paid wheel replacement. Tesla subsequently dismissed my written safety concerns and closed the service chat without providing a substantive investigation, engineering findings, or assurance regarding the remaining wheels. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11750709,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/18/2026","dateComplaintFiled":"07/15/2026","vin":"7SAYGDEE4PA","components":"STRUCTURE,FORWARD COLLISION AVOIDANCE,LANE DEPARTURE","summary":"On XXX I retrieved my 2023 Tesla Model Y (VIN: [XXX]) from Tesla Motors NV, Inc. ([XXX]) after their third attempt to correct a severe panel and component misalignment following a collision repair (Invoice #XXX). The facility replaced major front-end structural components, including the Front Bumper Beam (1687601-00-E), Front Subframe Crush Can (1109193-00-C), and Cast Front Underbody Left Hand Crush Can (1608453-00-D).Tesla's official guidelines require a mandatory 3D structural measurement test whenever these specific cast aluminum underbody and subframe parts are replaced. The repair facility verbally claimed the damage was minor/cosmetic and that only a manual tram measurement was performed. However, a manual tram gauge cannot detect 3D frame twists or height deviations in cast aluminum components, making it wholly insufficient.As a direct result of this unverified structural alignment, the vehicle's front end remains warped. After the first repair, the headlamp shifted and protruded on the right side. After subsequent attempts to fix it, the left headlamp is again protruding outward. Because the structural frame is misaligned, the forward-facing cameras are out of calibration. Under Autopilot, the vehicle exhibits dangerous behavior, including misidentifying a standard bike lane as an extended vehicle lane. Furthermore, the repair facility has since removed or hidden the conversation logs regarding these complaints, and I can no longer find the messages in the Tesla app. Operating a vehicle with unverified structural alignment and compromised driver-assist vision systems poses an immediate, severe safety risk. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11749855,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/10/2026","dateComplaintFiled":"07/12/2026","vin":"7SAYGDEE8PF","components":"SUSPENSION","summary":"While driving, the front lower suspension lateral link (fore link) completely detached and separated from the subframe. The aluminum arm dropped down, pulling entirely free from its mounting bushing and shredding the plastic underbody aero shield. The failure caused a sudden and immediate loss of wheel alignment and camber control, making the vehicle entirely unsafe to drive and requiring an emergency tow. There was absolutely no impact, collision, or external road hazard that caused this failure; the component separated entirely due to structural or fastener failure.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11749760,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/06/2026","dateComplaintFiled":"07/11/2026","vin":"7SAYGDEE7PF","components":"STRUCTURE,WHEELS","summary":"I purchased a used 2023 Tesla Model Y from Tesla in Austin, Texas. Upon and after delivery I discovered the following safety defects that were not disclosed to me prior to purchase: the front left door is completely off its hinges and scratching, the rear right door does not shut properly, the passenger side window is not seating correctly in its track, the front left tire is damaged, and both wheel rims have visible chipping and damage. Tesla's own delivery managers documented all of this in their system at the time of delivery. I no longer feel safe driving this vehicle. I have escalated to Tesla executive leadership and filed complaints with the BBB and Texas Attorney General.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11748755,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/05/2026","dateComplaintFiled":"07/07/2026","vin":"7SAYGAEE5PF","components":"UNKNOWN OR OTHER","summary":"Lateral control arm bolt has fallen out with no impact/collision or reasonable explanation.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11748796,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/03/2026","dateComplaintFiled":"07/07/2026","vin":"7SAYGDEE3PA","components":"FORWARD COLLISION AVOIDANCE","summary":"I am submitting this report based on my personal experience operating a Tesla Model Y equipped with Full Self-Driving (FSD).  I have used FSD for approximately four years and have extensive experience with the system. During several recent road trips through heavily forested and mountainous areas, including Yosemite National Park and multiple locations throughout Oregon, I repeatedly observed similar unexpected behavior under the same environmental conditions.  On roads where dense tree cover creates alternating bands of sunlight and shadow across the pavement, the vehicle occasionally performs abrupt deceleration, unnecessary braking, or jerky speed adjustments despite there being no visible hazards, obstacles, pedestrians, or animals in the roadway.  I cannot determine the technical cause, but based on repeated observations at different locations, it appears that rapidly changing lighting conditions or high-contrast tree shadows may present a perception challenge for the vision-based driving system. This is only my observation and not a technical conclusion.  My concern is that unexpected braking or sudden speed changes could surprise following drivers and increase the risk of rear-end collisions, particularly on two-lane highways or winding mountain roads. While I remained attentive and was able to supervise the vehicle, these unexpected reactions occurred multiple times under similar conditions.  I respectfully request that NHTSA evaluate this type of real-world driving environment as part of its ongoing assessment of advanced driver assistance and automated driving systems. Forested roads and mountain highways are common throughout the United States, and ensuring reliable performance in these challenging lighting conditions is important before wider deployment of autonomous driving technology.  I would be happy to provide additional information if needed.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11748135,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/03/2026","dateComplaintFiled":"07/03/2026","vin":"7SAYGDEF5PF","components":"STEERING,SUSPENSION","summary":"Power steering is giving difficulty while driving on the highway, stiffens up and hardens and makes it difficult to steer to the left or the right. Took it to the dealer, they confirmed needed a new steering rack, checked online quite some people with the same issue especially with their cars coming from the same year. No warning lamps doesn\u2019t show up on the screen, took to Tesla dealership and they ran a diagnostics and then confirmed.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11747141,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/21/2026","dateComplaintFiled":"06/29/2026","vin":"7SAYGDEF3PF","components":"FORWARD COLLISION AVOIDANCE,LANE DEPARTURE","summary":"My Tesla has repeatedly exhibited dangerous behavior while Full Self-Driving (FSD) is engaged. On multiple occasions, the vehicle has stopped for a red light and then proceeded through the intersection while the traffic signal was still red. This has put my family and others at risk on a public roadway and creates a serious safety concern. One documented incident occurred on June 21, 2026, while my family was in the vehicle. During that event, the car stopped at a red traffic light and then proceeded to attempt to run intersection even though the light remained red. This was alarming and dangerous, and it required close driver supervision because the system did not behave in a safe or reliable manner. This was not an isolated incident. My Tesla has run red lights in this same manner on multiple occasions while FSD was engaged. In addition, the vehicle will suddenly stomp on its brakes on a public roadway, which is another serious and unpredictable safety issue. I have taken the vehicle to Tesla regarding these issues, and I was told that this behavior is considered normal and that nothing would be done about it. Tesla\u2019s response was that the software is still being developed, and that this is essentially part of the risk of using the software. These repeated failures involve traffic signal compliance and erratic vehicle behavior that could easily result in a crash or injury. My family has been placed in danger by these events, and I believe this is a serious safety defect that needs to be investigated immediately. I am requesting that NHTSA investigate Tesla\u2019s FSD system for repeatedly stopping at red lights and then proceeding through the intersection while the signal is still red, as well as for sudden unnecessary braking events on public roadways.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11747147,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":2,"numberOfDeaths":0,"dateOfIncident":"06/05/2026","dateComplaintFiled":"06/29/2026","vin":"7SAYGDEEXPF","components":"STEERING,FORWARD COLLISION AVOIDANCE","summary":"I was driving down a city street near my home and put my Tesla Model Y in Full Self Driving and looked down for 1-2 seconds to retrieve something from my center console and the warning notifications started going off and before I had any time to react, the car drove into a parked car at approximately 39 mph.  I have records showing the car was in Full Self Driving for 5 seconds before impact.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11747155,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/27/2026","dateComplaintFiled":"06/29/2026","vin":"7SAYGDEE1PF","components":"SUSPENSION,WHEELS","summary":"My 2023 Tesla Model Y experienced a serious front suspension/control-arm fastener failure while I was driving on a road trip from Phoenix, AZ to Los Angeles, CA. The incident occurred in Riverside, CA. The vehicle has approximately 40,000 miles and is still within Tesla\u2019s Basic Vehicle Limited Warranty.  One front A-arm/control-arm bolt came completely out, and another related front suspension bolt was found loose. The tire and wheel are not damaged and are not flat. The vehicle became unsafe and undrivable. Tesla\u2019s app initially categorized the issue as a flat tire, but this is not a tire issue. It is a front suspension fastener failure that could have caused loss of control, especially at highway speed.  I am aware Tesla previously issued Service Bulletin SB-22-31-002, also associated with NHTSA Recall Campaign 22V895000, involving certain Model Y vehicles where front suspension lateral link fasteners may not have been properly attached. Tesla reportedly limited that campaign to a small affected population, and my VIN was not included. However, my vehicle appears to have suffered a very similar front suspension fastener failure.  I am asking NHTSA to review whether this issue may affect vehicles beyond the originally identified population. Tesla should inspect the front suspension fasteners, control arm/lateral link mounting points, torque condition, threads, steering components, and alignment, and should determine whether the failure was caused by improper torque, defective fastener retention, assembly issue, or another safety defect.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11746479,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/25/2026","dateComplaintFiled":"06/25/2026","vin":"7SAYGDEE5PA","components":"STEERING","summary":"Unintended violent steering intervention at highway speeds causing an immediate safety hazard. Almost caused a fatality pulling the car off the highway nearly hitting light posts and highway sign.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11746031,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/19/2026","dateComplaintFiled":"06/23/2026","vin":"7SAYGDEE8PA","components":"FORWARD COLLISION AVOIDANCE","summary":"On June 23, 2026, at approximately 7:45 AM Central Time, I was operating my Tesla in full manual drive mode on US Highway 35 westbound between Denton and Fort Worth, Texas. No driver assistance, autopilot, or automated steering system was activated or engaged by me at any point prior to or during this incident.   Without warning and without any driver input, the vehicle autonomously activated an automated steering and driving assistance system, assumed full control of the vehicle, and did not return manual control to me despite my attempts to intervene and regain control of the vehicle.   The incident occurred during active rainfall and wet road conditions. The vehicle, while operating under its own autonomous system control without driver consent, drifted and struck the guardrail on the driver's left side. Following the initial impact, the vehicle continued moving and did not stop. The automated system remained active and did not disengage following the collision. The vehicle did not return control to me until a wheel separated from the vehicle.   This incident was not caused by driver error. The vehicle's automated system activated without driver input or consent, overrode manual driver control, prevented the driver from regaining control of the vehicle, caused a collision with the guardrail, and continued operating after impact until mechanical failure occurred in the form of wheel separation.   I am requesting a formal investigation into this uncommanded autonomous system activation as a safety defect. This type of failure poses an extreme and immediate safety risk to drivers, passengers, and the public.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11745620,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/23/2024","dateComplaintFiled":"06/22/2026","vin":"7SAYGDEE8PF","components":"SUSPENSION","summary":"My front suspension is making squeaky and chuckling noice, went to service center they say its out of warranty the issue was there years before but I have ignored thinking weather related issues also make them aware about, since its 4 to 5 thousand miles over warranty I asked for little discount on fix, also made them aware that i have heard similar issue report all over the web also show them related article but they denied, now I don\u2019t understand when model y 2023 has same issue recall but not mine which is same model y 2023, maybe different batch but same issue still not covered and please take a look on it so I don\u2019t have to to pay $2500+ for there manufacturing defect.. thanks","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11745813,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/04/2026","dateComplaintFiled":"06/22/2026","vin":"7SAYGDEE4PA","components":"SUSPENSION","summary":"On May 4, 2026, at approximately 9:10 AM, the 2023 Tesla Model Y was being operated at low speed in a parking lot while backing into a parking space. As the driver turned the steering wheel to maneuver into the space, there was a clunk and the front driver-side wheel jerked. The driver stopped immediately, before fully entering the space. The front driver-side suspension had separated: the lower control arm/lateral link became detached at its attachment point, the wheel and rim tilted outward and folded under the wheel arch, and the front halfshaft (axle) pulled out of the front drive unit. The vehicle was immediately immobilized and could not be driven.  No collision, curb strike, or impact occurred. The failure happened during a low-speed parking maneuver. Photographs taken at the scene before any recovery, on May 4, show the detached control arm intact and undamaged and the wheel folded under the arch, with the rim, tire, and adjacent bodywork undamaged.  The vehicle was towed to a Tesla service location on May 6, 2026, and inspected. Tesla's repair estimate identified damage to both front suspension assemblies, including control arms, lateral links, suspension fasteners, the front crossmember/subframe, steering rack, halfshaft, and front drive unit.  This failure mode \u2014 a front suspension lateral link/control arm separating from its attachment due to a fastener concern \u2014 is the same failure mode addressed by Tesla recall SB-22-31-002 (NHTSA campaign 22V895000) on certain 2023 Model Y vehicles, in which a loose fastener can allow the lateral link to separate from the sub-frame, causing loss of vehicle control. This VIN was not included in that recall campaign. Had this separation occurred at highway speed rather than during a low-speed parking maneuver, it could have caused a loss of control and a crash.  No injuries occurred. No crash or fire occurred. The vehicle has approximately 56,480 miles. Photographs and the repair estimate are ava","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11745365,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/07/2026","dateComplaintFiled":"06/20/2026","vin":"7saygdee0pf","components":"LANE DEPARTURE,BACK OVER PREVENTION,FORWARD COLLISION AVOIDANCE","summary":"The car's computer shorts out and disables all safety features including navigation, blind spot monitoring, all cameras, emergency braking, autopilot, lanekeeping, auto headlights and wipers.  This is a known issue that Tesla will not repair.  This resulted in a collision due to poor rear visibility, lack of cameras, and disabled emergency braking.  In addition, intermittently there is loss of power steering.  Despite this being a known issue, Tesla will not replace my computer, insisting I pay several thousands of dollars for the repair.  I feel they must issue a recall and cover this safety defect.  The car software cannot be updated, either. Please intervene.  [XXX] [XXX] [XXX]  I do not have the claim information for the other car involved, but can get from State Farm.  I do have the repair costs for my vehicle.  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11744110,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/13/2026","dateComplaintFiled":"06/15/2026","vin":"7SAYGDEF2PF","components":"LANE DEPARTURE","summary":"While driving in FSD the car is ping ponging between the lane. It didn't used to do this but now does it on any road. Highway, city, turns, etc. The oscillation causes me and my passengers to be sick and it looks like a drunk driver on the road.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11744079,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/14/2026","dateComplaintFiled":"06/15/2026","vin":"7SAYGDEF8PF","components":"ELECTRICAL SYSTEM","summary":"I was involved in an accident while using Tesla FSD. Driving down the freeway my car hydroplaned and spun out and hit another car. My son who was with me said to me that it seemed the car was going a bit fast for the conditions.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11743974,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2026","dateComplaintFiled":"06/14/2026","vin":"7SAYGDEF0PF","components":"UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE","summary":"Component/Issue Description: Following a recent over-the-air (OTA) software update to the vehicle's Full Self-Driving system, a dangerous user interface defect was introduced. Immediately upon an FSD disengagement\u2014the critical transition window where the operator must resume manual driving control\u2014the center touchscreen populates a mandatory, invasive feedback popup menu. This menu causes a severe driver distraction and creates an immediate safety hazard. The popup blocks vital driving visualizations and navigation data on the screen at a high-stress moment. Furthermore, the UI creates a functional touchscreen lockout, demanding manual and visual interaction from the driver to clear the box while the vehicle is actively in motion. Forcing a driver to divert their eyes from the roadway to navigate a touchscreen menu immediately following a system intervention creates an unreasonable and systemic risk of collision. The manufacturer has provided no setting to disable this dangerous distraction.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11743303,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/26/2026","dateComplaintFiled":"06/10/2026","vin":"7SAYGDEF3PF","components":"ELECTRICAL SYSTEM,SERVICE BRAKES,FUEL/PROPULSION SYSTEM","summary":"A 2023 Tesla Model Y experienced a sudden electrical failure while parked/being prepared for use. Multiple warnings appeared on May 26, 2026, including high-voltage system service required, low-voltage electrical system power reduced/vehicle shutting down, cabin climate control limited, and steering/braking/parking brake functions degraded. The vehicle could not be driven normally and required flatbed recovery. The failure created a safety concern because the vehicle showed high-voltage and low-voltage faults together with steering/braking/parking brake warnings and could have left the vehicle disabled without reliable restart or parking brake function. The manufacturer service center inspected and repaired the vehicle after several days. The component should be available through manufacturer service records, and screenshots of the warnings, tow/recovery, and service records are available.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11743089,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/26/2026","dateComplaintFiled":"06/09/2026","vin":"7SAYGDEE8PA","components":"STEERING,VEHICLE SPEED CONTROL,SERVICE BRAKES","summary":"I was driving my Tesla in self drive mode, and ibecause it started raining. I reduce the speed to standard. I had a notification on the screen, an alert in red. That the tesla reached the maximum speed in that mode \u201cstandard\u201d. I was surprised and decided ti canceled the FSD feature and took control of the vehicle. Then when I was driving in the expressway very close to my exit on the right lane, the car accelerated by itself and turn to the left unexpectedly. I tried to returned the car to my lane and I never had control again of the car. Not the steering wheel, not the breaks responded. I was spinning on the expressway until I hit the concrete barrier with the rear bumper. Hopefully I did not hit any car nor they didn\u2019t hit me. The car shutdown after the impact. Tesla sent me the footage of the impact, ignoring the moment that caused that incident that was some seconds before. The brakes were automatically turned onz and the wheels did not move. I know something wrong happened. Specially because the incident some minutes before when I was driving in standard mode and accelerated with no reasons. I have safety concerns. Also I noticed that after the last upgrades the car was havung navigation issues that I reported immediately when the autopilot was removed and we have to select the options.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11742814,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/31/2026","dateComplaintFiled":"06/08/2026","vin":"7SAYGDEE0PA","components":"STEERING,VEHICLE SPEED CONTROL,WHEELS","summary":"On 05/31/2026, while Tesla Full Self-Driving (FSD) was actively engaged, the vehicle was taking the La Brea Avenue entrance ramp onto the I-10 freeway in Los Angeles, CA. FSD suddenly accelerated aggressively and the vehicle drifted hard to the left without any driver steering input. The driver was forced to hit the brakes and manually override steering to prevent a serious accident. The behavior felt like a system glitch. Both driver-side wheels sustained severe impact damage and are confirmed cracked. Tesla Service Center confirmed the damage in writing on 06/08/2026 and quoted $2,325.74 in repairs. This dangerous FSD behavior matches the pattern currently under active NHTSA engineering analysis.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11742170,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/04/2026","dateComplaintFiled":"06/04/2026","vin":"7saygaee4pf","components":"SUSPENSION","summary":"The contact owns a 2023 Tesla Model Y. The contact stated that while driving the vehicle on the highway at an undisclosed speed, she heard a loud noise and suddenly lost control of the vehicle. The contact was able to pull off to the side of the road while the vehicle made a loud squealing noise and swerved simultaneously. The contact stated that her passenger side wheel had came off and a bolt.  The vehicle was towed three separate times: first to a nearby parking lot, then to the contact's residence, and finally to the dealership. The vehicle was not officially diagnosed, but the contact noted that the lower suspension component was completely separated from the front passenger side wheel and touching the ground. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 29,844.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11741802,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/03/2026","dateComplaintFiled":"06/03/2026","vin":"7SAYGDEEXPA","components":"WHEELS","summary":"I am filing a complaint for my 2023 Tesla Model Y (VIN: [XXX] ) due to TPMS failure after update 2026.2.9.1. Tesla denied recall 24V935 coverage. I request review. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11741505,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/23/2026","dateComplaintFiled":"06/02/2026","vin":"7SAYGDEE1PF","components":"AIR BAGS","summary":"The contact owned a 2023 Tesla Model Y. The contact stated while driving at approximately 58 MPH, the vehicle hydroplaned and the front passenger side crashed into a lamp pole however, the air bags were not deployed. The air bag warning light was illuminated. No injuries were sustained and no medical attention was sought. The vehicle was towed to an independent mechanic where it was diagnosed that the vehicle was totaled. The manufacturer was notified of the failure. The failure mileage was approximately 57,577.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11741191,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/30/2026","dateComplaintFiled":"06/01/2026","vin":"7SAYGAEE5PF","components":"STEERING,UNKNOWN OR OTHER","summary":"On XXX at approximately 12:30\u20131:00 PM, I was backing my Tesla Model Y out of my garage. While reversing, I felt unusual vibrations coming from the vehicle. After backing out, I shifted the car into Drive and attempted to make a left turn. At that point, the vehicle would not turn, and it began producing significant noise and vibration.  I exited the vehicle to inspect it for any obvious issues, such as an object lodged underneath the car or a flat tire. I found no visible obstructions, and all four tires appeared to be in good condition.  I then drove the vehicle forward toward my driveway and garage area and inspected it again. During this inspection, I found a finger-sized screw or bolt underneath the vehicle. I attempted to reverse the car once more, but the same problem occurred: excessive vibration and an inability to steer either left or right.  There were no warning lights, alerts, or notifications displayed on the Tesla screen at any point during this incident.  I subsequently contacted Tesla Roadside Assistance and requested that the vehicle be towed to a Tesla Service Center. Tesla remotely accessed the vehicle data but informed me that they could not detect any issues based on the vehicle diagnostics. They suggested that I drive the vehicle to the service center. I explained that the vehicle was unable to turn left or right and that I did not believe it was safe to operate under those conditions.  At the time of the incident, I was accompanied by my [XXX]  father-in-law, and we were preparing to travel to an urgent care facility. The vehicle had been operating normally the previous day. The vehicle currently has approximately 32,077 miles and is approximately 2 years and 5 months old from the date of manufacture. The vehicle has no history of repair work or tire service performed outside of Tesla-authorized service.  My primary concern is the significant safety risk presented by this failure on public space.  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11741056,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/30/2026","dateComplaintFiled":"05/30/2026","vin":"7SAYGDEE4PA","components":"STRUCTURE,BACK OVER PREVENTION","summary":"1. Failed Component/System: The failed system is the Tesla Full Self-Driving (FSD - Supervised) software and its underlying vehicle control logic, specifically resulting in an uncommanded torque request (Sudden Unintended Acceleration).  2. Safety Risk: The vehicle engaged in Sudden Unintended Acceleration (SUA) in reverse from a complete stop, without any driver pedal input. In a parking environment, this uncommanded acceleration poses an extreme and immediate threat to life safety. Had a pedestrian, child, or another moving vehicle been behind my car instead of a metal pillar, this software malfunction would have resulted in severe injury or a fatal collision.  3. Inspection Status: The vehicle has not yet been inspected by the manufacturer, police, or insurance representatives. I am intentionally securing the vehicle to preserve the crucial diagnostic logs and EDR data from being erased or reset during standard repair procedures, pending official data extraction.  4. Warnings/Symptoms: There were absolutely no warning lamps, error messages, or visual/audible symptoms prior to the failure. Furthermore, during the uncommanded acceleration, the system did not issue an FSD disengagement warning or chime. The dashcam footage confirms that the FSD visualization remained active and blue on the screen throughout the entire unintended acceleration event up until the impact.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11739880,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":3,"numberOfDeaths":0,"dateOfIncident":"05/16/2026","dateComplaintFiled":"05/25/2026","vin":"7SAYGDEE7PF","components":"VEHICLE SPEED CONTROL,ENGINE","summary":"UPDATE to previous complaint \u2013 Reference Number: [XXX] VIN: [XXX]a [XXX]  UPDATE to my previous NHTSA complaint regarding sudden unintended acceleration in my Tesla Model Y (VIN: [XXX] ) I previ[XXX]sudden acceleration incident on [XXX], at [XXX] 4 parking garage ramp. Tesla has now provided the Vehicle Data Report and EDR data (Case # [XXX]). The data shows accelerator pedal position increasing to 100%, with brake input occurring late. However, I am 100% certain that I did not press the accelerator pedal at any time. I have a clean driving record of over 27 years. This discrepancy between the logged data and actual driver input strongly suggests a potential safety defect in the accelerator pedal sensor system (both redundant sensors), drive-by-wire system, or brake override / Automatic Emergency Braking functionality. Attachments included with this update:  Tesla Vehicle Data Report (VDR) Tesla EDR Report High-resolution photos of vehicle damage and airbag deployment  I request that NHTSA review this additional technical information as part of their evaluation for a possible safety defect investigation. BTW, it is really difficult to contact Tesla to report such incidents.  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11739795,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/23/2026","dateComplaintFiled":"05/24/2026","vin":"7SAYGDEE4PF","components":"UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE","summary":"Driver used Tesla FSD (supervised) to park. The car (Tesla Model Y 2023) prepared to park and slowed down. Second before full stop, the car suddenly accelerated on its own without driver stepping on the accelerator. It went onto the curb and knocked over the fence and continue to drive full speed before driver braked hard and stopped the car.  Video is available upon request.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11739798,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/19/2026","dateComplaintFiled":"05/24/2026","vin":"7SAYGDEE9PA","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"I have written several times before about my car's phantom braking in cruise control. When the Santa Fe Tesla dealer, where I bought the car, told me recently that the problem had been fixed, I  was disappointed they didn't bother to tell me, but thrilled to hear the news.  On May 12-13 I drove over 900 miles.  I tried cruise control for significant portions of both drives and did not experience one problem.  Finally, I thought, they fixed the problem...and how nice it was to have cruise control for extended drives. Not so soon:  on May 19th I was driving 2 friends up to volunteer at the Wildlife refuge on I-25 in northern New Mexico.  The phantom braking happened again.  My friends were dismayed...one thought I had seen something in the road that she didn't see.  The other, in the back seat, tried to understand what happened.  Please, this is beyond the pale!  Of course I will call and take the car in to the dealer...an hour's drive for me.  I will be surprised if they fix it, and if they do it under warranty.  I did just buy new tires (see previous report about original tires with multiple flats and not even making it to their 40,000 mile warranty) so I'm no longer worried about getting a flat in the rural areas where I live and drive.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11739544,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/21/2026","dateComplaintFiled":"05/22/2026","vin":"7SAYGDEE2PA","components":"STEERING,SUSPENSION","summary":"While driving, a critical heavy-duty front lower control arm / lateral link bolt completely detached from my vehicle and was found intact on the ground with factory green threadlocker still visible on the threads. The undercarriage and chassis show absolutely ZERO signs of external impact, scrape, or road hazard damage. This structural failure caused an immediate, severe safety hazard, rendering the vehicle completely unsafe to drive due to a catastrophic risk of wheel separation and total loss of steering control.   This exact component failure is identical to Tesla's historical safety recalls, specifically NHTSA Recall Campaign Number 21V835000 and its expansions, which explicitly state: \"the front suspension lateral link bolts may not have been secured to the correct specifications... causing the fasteners to loosen over time and separate from the sub-frame.\" Because the bolt loosened and fell out over time due to insufficient factory torque, the loose component put uneven mechanical stress on the lower control arm, resulting in the complete failure and damage of the control arm assembly.  Tesla Service Center has refused to honor this as a latent manufacturing defect, hiding behind warranty expiration. They have unconscionably misclassified a known, life-threatening production defect as standard \"wear and tear,\" forcing me to pay a $265 diagnostic fee and the full cost of a complete control arm replacement under protest. I am filing this report because Tesla is actively endangering consumers by failing to expand their suspension fastener recall to cover vehicles experiencing the exact same catastrophic manufacturing defect outside the arbitrary warranty period.  NHTSA ODI complaint records show multiple substantially similar failures outside Tesla\u2019s recall VIN population, including ODI Nos. 11630487, 11554803, 11494976, 11493354, 11486040, 11689987, 11675200, and 11632785 for Model Y vehicles, and ODI Nos. 11720800, 11705487, 11675676, 11664858, 11637813, etc","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11739304,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/19/2026","dateComplaintFiled":"05/21/2026","vin":"7SAYGDEE6PA","components":"STEERING,SUSPENSION","summary":"While making a normal right turn at low speed in a residential neighborhood, I heard knocking sounds from inside the vehicle and immediately lost steering control. I had to physically force the wheel back into position to regain control of the car.  After the initial incident, every right turn and brake application produced a loud rubber grinding sound accompanied by significant loss of steering control. The vehicle was completely unsafe to drive.  Tesla previously issued recall SB-22-31-002 for 2023 Model Y vehicles for improperly torqued front lower lateral link fasteners at the factory which are the exact same components that failed on my vehicle. Tesla confirmed my VIN was not included in the recall. The vehicle has been driven normally with no accidents or abuse. Mileage at time of failure was approximately 58,000 miles.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11738713,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/11/2026","dateComplaintFiled":"05/19/2026","vin":"7SAYGDEE1PF","components":"UNKNOWN OR OTHER,VISIBILITY/WIPER,FORWARD COLLISION AVOIDANCE","summary":"The full self driving system has malfunctioned and is failing. I was put in incredibly dangerous situations that were near potentially fatal accidents. Had someone been a little bit closer when following me, I would not have had enough time to counter the issue.  Yes it has been confirmed but not nearly to the extent that I have experienced it It has been inspected by a local service center from the company. There have been some visibility warnings but nothing else.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11738872,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/16/2026","dateComplaintFiled":"05/19/2026","vin":"7SAYGDEE2PF","components":"STEERING,SUSPENSION","summary":"Bolt fell out of the lateral control arm on the front left wheel. Car was inoperable.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11738920,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":3,"numberOfDeaths":0,"dateOfIncident":"05/16/2026","dateComplaintFiled":"05/19/2026","vin":"7SAYGDEE7PF","components":"STEERING,VEHICLE SPEED CONTROL,ENGINE","summary":"On Saturday 16th Oct 2026 around 10 AM EST, while driving down the ramp from Parking Floor 2 to Parking Floor 1 in the JFK Terminal 4 Short Term Parking garage (John F. Kennedy International Airport, New York), the Tesla vehicle suddenly accelerated forward very fast on its own without any input on the accelerator pedal. Either I was not pressing the gas pedal at the time, or I was slowing pressing as the car was going down on ramp. The car surged ahead with significant force and struck a fence at the bottom/end of the ramp area. There were two passengers in the vehicle. No other vehicles were involved. The impact caused: My Tesla Model Y to sustain severe front-end damage and appear to be a total loss. Injuries to both passengers. Minor scratches on my hands.  Sequence of Events:  I was driving the vehicle at low speed down the ramp from Parking Level 2 to Level 1 in JFK Terminal 4 Short Term Parking. Without pressing the accelerator, the car unexpectedly accelerated. Braking did not prevent the impact. The vehicle came to a stop only after hitting the fence.  Today, I have reported this as a sudden/unintended acceleration event to Tesla and requested a full vehicle data log review. I would like Tesla to investigate following. 1. Why the car suddenly accelerated on very speed? 2. Why the steering got locked when it happened? 3. Since it is the closed parking lot, why Tesla did not stop automatically before hitting fence?   I have been driving for more than 27 years, I never had any accident, and I never got any tickets in last 27 years.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11738006,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/14/2026","dateComplaintFiled":"05/15/2026","vin":"7SAYGAEE8PF","components":"FORWARD COLLISION AVOIDANCE","summary":"Whenever Autopilot is disengaged by the driver, a pop up multiple choice question appears on the screen covering critical car information with no way to get past it except reading and answering the multiple choice question while you are driving.    You have to take your eyes off the road to answer the question, it's about the dumbest most unsafe thing I've ever seen from a car company.  Please require them to fix it immediately, and apparently a rule needs to be written that pop ups on cars are illegal.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11737898,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/14/2026","dateComplaintFiled":"05/14/2026","vin":"7SAYGDEE6PF","components":"SUSPENSION","summary":"Clicking/thumping on sharper turns a day before the issue. Then today, there was a loud clunk while driving. When I was reversing into my driveway, there was scraping noises and resistance. Upon exiting the vehicle, I saw the passenger side front control arm loose. It is now inoperable.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11737635,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2026","dateComplaintFiled":"05/13/2026","vin":"7SAYGDEE4PF","components":"STEERING,FORWARD COLLISION AVOIDANCE","summary":"Nature of Defect:  While operating Full Self-Driving (FSD) at highway speeds, my vehicle exhibits involuntary lateral swerving \u2014 sudden, uncontrolled movement to the left and right without driver input. This behavior occurs repeatedly and unpredictably, posing a direct safety risk to the occupants of my vehicle and to other drivers.  Tesla Service diagnosed the root cause as a failed FSD computer and recommended full replacement at a cost exceeding $3,000.  Crashes or Injuries: None to date, though the behavior described above creates a significant risk of collision at highway speeds.  Frequency: Recurring during FSD engagement at highway speeds.  Additional Context: This defect was present during my vehicle's original warranty period. Tesla has been aware of this issue since my service visit and has not completed the repair. I have an active goodwill warranty request pending with Tesla that has gone unacknowledged for over two weeks.  I am submitting this complaint because I believe this defect may affect other Tesla vehicles equipped with the same FSD hardware, and I want NHTSA to have a record of this failure mode.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11737263,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"04/04/2026","dateComplaintFiled":"05/12/2026","vin":"7SAYGDEE9PA","components":"SEAT BELTS","summary":"I lease a 2023 Tesla Model Y. The rear passenger side seat belt/buckle assembly had previously experienced issues involving unexpected disengagement/unlatching. The vehicle was previously brought to Tesla for service regarding the restraint system/rear passenger buckle area and Tesla represented that the issue had been addressed.  On April 4, 2026, during an emergency braking event to avoid another vehicle that abruptly cut in front of me and slammed on its brakes, I was forced to brake hard and maneuver to avoid a collision. During that braking event, the rear passenger side buckle released/unlatched while my child was properly secured in a child safety seat in that seating position.  As a result, the entire child safety seat violently pitched forward and my child\u2019s face struck the seat in front of her.  This incident occurred after Tesla had already been given notice of restraint system concerns involving this seating position and after prior service attempts. The issue raises serious concerns regarding rear passenger restraint integrity and child occupant safety during emergency braking situations.  Tesla was formally notified again regarding this incident on May 12, 2026. As of the date of this complaint, approximately one week has passed and Tesla has not responded or attempted contact regarding the reported child occupant restraint failure.  The vehicle has not yet been reinspected by Tesla following this incident and remains available for inspection.  I am requesting preservation of all vehicle telemetry, restraint system data, diagnostic information, and service records related to this vehicle and prior restraint system complaints/repairs.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11737042,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/29/2026","dateComplaintFiled":"05/11/2026","vin":"7SAYGDEE2PF","components":"SERVICE BRAKES","summary":"Purchased used 2023 Tesla Model Y from Tesla on April 17, 2026 at ~16,300 miles. Pre-delivery, Tesla notified me by text that the vehicle failed state safety inspection due to front upper ball joint play (a known Tesla Model 3/Y defect). Tesla repaired it at its own service center and certified it as passing on April 8, 2026.  No warning lamps or messages. ~12 days post-delivery a family member reported a noise from the left rear; the vehicle was then parked.  On May 10, 2026, I removed the left rear wheel and found the left rear brake caliper completely detached from the rear knuckle. Both caliper bracket mounting bolts were missing. The caliper was held only because it had seized on the rotor. Vehicle unsafe to operate. Towed by flatbed to Tesla May 11; available for inspection on request.  Properly torqued caliper bracket bolts do not back themselves out in ~800 miles of light use. Realistic causes: (a) bolts installed but not torqued to spec, worked loose in service; (b) bolts missing at state inspection and certified anyway; (c) suspension disassembled during the pre-sale repair, bracket reassembled with bolts omitted. All implicate Tesla's workmanship; (b) and a visibly-loose (a) also implicate the inspection.  Tesla previously acknowledged this failure mode in recall SB-21-33-002 (\"Loose Brake Caliper Bolts,\" 2019-2021 Model 3 / 2020-2021 Model Y): caliper bolts \"may not be torqued to internal specifications\" and \"may be loose, allowing the brake caliper to separate.\" My vehicle is outside that range but the recall shows this is a known Tesla pattern.  Risk: caliper detachment can wedge the wheel, lock the brake, damage tire/wheel, boil brake fluid, or break free at speed \u2014 any can cause loss of control. Vehicle driven ~800 miles in this condition.  Dealer confirmation pending; Tesla instructed in writing not to repair pre-inspection. State Police ASED complaint filed; formal dispute filed with Tesla Resolutions.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11737126,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/16/2026","dateComplaintFiled":"05/11/2026","vin":"7SAYGDEE9PA","components":"SUSPENSION","summary":"Vehicle brought to Tesla Service Plano TX for front-end rattle on bumpy roads at 49,951 miles. Technician found right front compliance arm split, left front compliance arm tearing, right front aft link starting to wear, left front aft link split at bushing, rear bolt for link loose, and opposite side nut separated from the subframe causing bolt to have zero tension. Tesla replaced entire front subframe assembly, both front lower lateral links, and both front lower compliance links under Basic Vehicle Limited Warranty. During the same visit, the technician performed a Vehicle Health Check (form SC-25-00-016 R2) and documented additional rear suspension defects: rear lower fore links have play and rear upper fore link bushings have excessive travel. Technician marked the suspension section as Repair/Replace. Service center declined warranty coverage on the rear, calling it normal wear despite the technician's findings. This is the second major warranty visit. At 14,928 miles in September 2024, Tesla Austin replaced the Power Conversion System, 16V Li-Ion battery, and pyrotechnic battery disconnect due to a loose harness connector causing vehicle shutdown warnings. Vehicle was manufactured at Tesla Gigafactory Austin TX. A separated subframe nut is a structural safety defect that could result in wheel alignment shift and loss of vehicle control. I drove this vehicle with my family including two children before the defect was discovered. Tesla Service Plano, service number XXX, service advisor Owen V [XXX]  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11737188,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/11/2026","dateComplaintFiled":"05/11/2026","vin":"7SAYGDEE6PF","components":"FORWARD COLLISION AVOIDANCE","summary":"I would like to report a serious safety concern regarding Tesla Full Self-Driving (FSD) on HW3-equipped vehicles.  My vehicle repeatedly performs sudden and aggressive braking while FSD is engaged, even when there are no visible obstacles, vehicles, or hazards ahead. In some cases, the vehicle slows dramatically or comes to a complete stop unexpectedly. This creates a significant rear-end collision risk, especially on higher-speed roads where surrounding traffic does not anticipate abrupt braking behavior.  This issue has been occurring for approximately one year and appears to have worsened over time and TESLA hasn't released a single FDS software update for over a year for HW3 vehicles. I recently brought my vehicle to Tesla service, paid for diagnostics/repair, and the issue still remains unresolved.  I have also personally experienced the same behavior in another HW3 Tesla vehicle provided as a loaner from a Tesla service center, which suggests the issue may not be isolated to my individual car. Based on my experience, this appears to affect multiple HW3 vehicles operating with FSD enabled.  The unsafe braking behavior causes surrounding vehicles to tailgate closely and react suddenly, increasing the likelihood of accidents. In my opinion, the current FSD behavior on affected HW3 vehicles presents a safety hazard for both Tesla owners and other road users.  I believe this issue warrants immediate investigation. Until the root cause is identified and corrected, Tesla should consider disabling or restricting FSD functionality on affected HW3 vehicles to reduce the risk of accidents caused by phantom braking and unsafe autonomous driving behavior.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11736713,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/08/2026","dateComplaintFiled":"05/09/2026","vin":"7SAYGAEE3PF","components":"ELECTRICAL SYSTEM","summary":"On May 8, 2026 at approximately 1:15 PM in [XXX] , my 2023 Tesla Model Y unexpectedly locked with my [XXX]  infant inside during approximately 100\u00b0F weather.  I briefly exited the vehicle while charging to disconnect the charging cable. My authenticated phone key remained inside the cabin. Immediately after unplugging the charger, the vehicle activated Walk-Away Door Lock and locked all doors despite the phone key remaining inside the vehicle.  I was locked out without access to my phone and had to ask a stranger to call 911 and contact my husband. Cabin temperatures rapidly became dangerous for an infant. My husband was eventually able to remotely unlock the vehicle using the Tesla app, narrowly avoiding forced entry by emergency responders.  The vehicle failed to detect the phone key inside the cabin and improperly initiated locking while a vulnerable child occupant was present. This created a serious risk of heat injury or death.  The vehicle also failed to prevent the lockout despite an infant occupant being seated in the second row, raising concerns about whether rear-seat occupancy detection and child safety protections functioned properly during the event.  I am requesting investigation into Tesla\u2019s proximity sensing, phone key detection, walk-away lock behavior, and child occupant safety protections during charging/unplugging events. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11736806,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/08/2026","dateComplaintFiled":"05/09/2026","vin":"7SAYGDEE8PA","components":"BACK OVER PREVENTION","summary":"While reversing my Tesla Model Y, the rear parking sensors failed to alert me to a stationary obstacle (fence). No audible warning or visual alert was triggered. The vehicle had recently received a software update prior to the incident. The failure resulted in collision damage to the rear bumper. I believe this may be a sensor or software defect. I am requesting an investigation into whether recent OTA updates affected rear obstacle detection functionality.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11736658,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/11/2025","dateComplaintFiled":"05/08/2026","vin":"7SAYGDEF8PF","components":"SUSPENSION","summary":"I was driving in Topanga Canyon, heard a loud clang. Noticed the steering was off, so pulled over. The front lateral links had failed and it took me 6 hours to get a tow. Had I been at freeway speeds when that happened, I may have crashed and not been able to pull over safely as I was headed towards the 101 freeway before the links failed.   Upon researching this, I found online this is a common issue with Tesla\u2019s. If I need it don\u2019t again, I don\u2019t want to have to pay for an issue that\u2019s a manufacturers defect.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11735953,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/28/2026","dateComplaintFiled":"05/06/2026","vin":"7SAYGDEE2PA","components":"FORWARD COLLISION AVOIDANCE","summary":"Recurring camera and Autopilot defect on a 2023 Tesla Model Y (HW3 with in-cabin camera, in scope for NHTSA Recall 23V838). 7 service visits in 13.5 months and ~14,000 miles of my ownership.  Tesla verified the camera/Autopilot defect in writing on 12/5/2025 and replaced the upper Quad Camera Cover (P/N 1755687-00-B) and Interior Camera (P/N 1588124-S0-I). Same defect returned by 4/27/2026.  On 4/28/2026 Tesla service issued a Could Not Duplicate citing 'no log data showing signs of autosteer having an issue or any camera blocked alerts.' But Tesla's own VIN-linked telemetry, which Tesla provided me via Privacy Portal data request, contains: 28 Autopilot FAULT events on 14 of 27 retained days; 1 ABORTING event matching my report to the minute; and 17 highway-speed (>=50 mph) phantom-brake-class hard decelerations <= -0.20 g.  The worst event: 4/28/2026 at 2:12 PM EDT, less than 90 minutes after Tesla returned the vehicle. Autopilot was in ACTIVE_NOMINAL state with cruise engaged at 63.6 mph. System produced an unprompted -0.252 g (-2.47 m/s^2) deceleration. Driver was not braking; system was driving.  Additional phantom brakes: -0.297 g at 62.9 mph on 5/2/2026; -0.294 g at 70.0 mph on 5/3/2026.  Multiple Take Over Immediately alerts without explanation. Camera Blocked alerts in clear conditions. Driver-monitoring system flagged 'hands NOT detected' on 339 of 684 monitoring detection events during the 27-day window despite hands being on the wheel \u2014 the recall remedy mechanism is failing on this vehicle.  This vehicle is in scope for NHTSA Recall Query RQ24009 (open), investigating whether the 23V838 OTA remedy actually fixed the underlying Autosteer defect. My data is direct fleet-level evidence the remedy did not work on this VIN. Currently in active New Vehicle Limited Warranty.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11735720,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/04/2026","dateComplaintFiled":"05/05/2026","vin":"7SAYGDEE1PF","components":"EXTERIOR LIGHTING","summary":"While using Full Self-Driving on my 2023 Tesla Model Y, the automatic high beams repeatedly activate in active traffic conditions, including when following other vehicles and when oncoming traffic is present. The system does not consistently dim the lights, creating glare that could impair visibility for other drivers. The driver is unable to permanently disable automatic high beams while FSD is engaged.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11735482,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/02/2026","dateComplaintFiled":"05/04/2026","vin":"7SAYGAEE5PF","components":"POWER TRAIN,ELECTRICAL SYSTEM,ENGINE","summary":"While driving on I-95 North in the fast lane at highway speed, my 2023 Tesla Model Y experienced a sudden loss of propulsion and displayed a warning indicating the vehicle was shutting down. The vehicle rapidly decelerated and would not respond to acceleration or drive engagement.  Steering remained functional, which allowed me to maneuver the vehicle across lanes to the shoulder to avoid a potential collision. This required an emergency maneuver in active highway traffic with my family in the vehicle.  A soft reset did not resolve the issue. After performing a hard reset, I was able to move the vehicle slowly off the roadway to a nearby location where it was later towed.  This incident occurred without prior warning and created a significant safety hazard due to sudden loss of propulsion at highway speed.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11735554,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/23/2026","dateComplaintFiled":"05/04/2026","vin":"7SAYGDEE3PF","components":"VEHICLE SPEED CONTROL,LANE DEPARTURE","summary":"Safety Defect Complaint \u2013 Tesla Model Y FSD v14.2.2.5  I am reporting unsafe speed behavior in Tesla Model Y Full Self-Driving (FSD) software v14.2.2.5.  FSD uses selectable driving profiles (Sloth, Chill, Standard, Hurry, Mad Max) to control speed, but provides no definition of how these profiles affect speed or limits. Tesla also removed the ability to manually adjust speed incrementally, reducing driver control.  While in Standard mode, the vehicle exceeded the speed limit by 12 mph, resulting in a photo radar citation. This was not driver-initiated. I have experienced at least six incidents where the vehicle exceeded the speed limit by 10+ mph without warning.  Two design issues create significant safety risk:  The right scroll wheel now controls both microphone and FSD profile selection. Its multi-directional design allows unintended inputs that can change speed profiles (e.g., to Hurry or Mad Max) without driver awareness. There is no audible or visual alert when this occurs. The vehicle can accelerate beyond safe/legal speeds before the driver realizes and disengages FSD. The driver-set speed warning (set to 8 mph over limit) failed to activate during multiple overspeed events, including the citation incident, despite being enabled. This removes a critical safety safeguard.  Speed increases have occurred both gradually and rapidly, reducing reaction time.  Safety Risk: unintended acceleration, loss of predictable speed control, lack of driver alerts, and failure of safety warnings. These conditions could lead to violations or collisions.  I request NHTSA investigate whether this constitutes a safety defect.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11734091,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/27/2026","dateComplaintFiled":"04/27/2026","vin":"7SAYGDEF4PF","components":"VISIBILITY/WIPER","summary":"Washer fluid indicated low washer fluid. Refilled washer fluid, but shortly after washer fluid leaked out underneath the vehicle. Took the vehicle in for repair at an Tesla Service Center and service advisor indicated that the reservoir had cracked at the seam (an obvious defect of the reservoir). They stated it was not considered a defect even though it was obvious the crack was at the seam. Given the age of the vehicle and the fact that the vehicle is constantly garaged when parked this seems to be an abnormal issue. Had I not taken this in to get serviced there could have been an issue with not having any washer fluid in the reservoir when needing to clean the windshield which would pose a visibility hazard and could potentially lead to a collision.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11733914,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/19/2026","dateComplaintFiled":"04/26/2026","vin":"7SAYGDEE4PA","components":"ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE","summary":"### Summary:  Sudden Unintended Acceleration (SUA) from a stationary position.  ### Vehicle Configuration:  2023 Tesla Model Y Long Range AWD. Battery Type: NMC.  ### Incident Details:  On April 19, 2026, at approximately 10:00 a.m., the vehicle was stationary on a flat surface at 6722 Vista Del Mar Ave, San Diego. I was in the driver's seat with the vehicle \"On\" but stopped, conversing with two witnesses. My feet were completely clear of both the accelerator and brake pedals.  ### The Event:  Without driver input, the vehicle suddenly and forcefully accelerated forward. I immediately slammed the service brake with full force. The vehicle traveled approximately 20 feet before the brakes brought the car to a halt.  ### Evidence & Gaps:  Two eyewitnesses confirmed the vehicle moved autonomously without pedal interaction. A manufacturer data report was requested, but it showed a specific data gap for the exact seconds of the acceleration event, despite providing second-by-second logs for the rest of the day.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11733045,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/16/2026","dateComplaintFiled":"04/22/2026","vin":"7SAYGDEE9PA","components":"FORWARD COLLISION AVOIDANCE","summary":"I was driving a Tesla Model Y with Full Self-Driving (FSD) engaged in Standard mode on a wet roadway post-rain. Shortly before the incident, my vehicle had completed a lane change on FSD and was traveling with traffic flow. A vehicle ahead braked suddenly after reacting to another vehicle merging unsafely near a lane split. The stopping occurred quickly, reducing available reaction time. The FSD system did not appear to respond with sufficient braking force or early enough given the conditions. A forward collision warning sounded shortly before impact, but there was limited time to avoid the collision. The vehicle ultimately rear-ended the car ahead. I am submitting this report because of the system\u2019s delayed response in wet conditions, failure to ensure enough space on FSD- especially after a lane change and during a sudden/abrupt traffic slowdown may present a safety concern if experienced by other drivers.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11732889,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/16/2026","dateComplaintFiled":"04/21/2026","vin":"7SAYGAEE8PF","components":"FORWARD COLLISION AVOIDANCE","summary":"On April 16, 2026 around 7:30pm CT, I was driving a Tesla Model Y 2023 on I-35 near downtown Austin. There was an extreme traffic jam, I turned on the Auto Pilot so it can cruise by itself without touching anything. It worked for a while, but suddenly it veered off to a lane on my right side, crashing into a large truck on the front right. This damaged all the front and passenger side fender.  The car had to be towed. I used this feature many times in the past, it always stayed within the lane. This time it acted erroneously. This should not be marketed as \"auto pilot\" that people may lose their lives due to insufficient safety guard in the system. Fortunately the traffic was moving very slowly, no one was hurt in my case.   I got all incident data downloaded from Tesla to prove its fault. Based on the data, the Autopilot system had a fault starting at 12:50pm and 14:55pm, and was disabled at 15:59pm, but there were no warning as I turned it on when I drove on I-35 around 7pm. See the attached data file (highlighted rows, the claim system doesn't allow the original Excel file to be uploaded).","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11732198,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"03/08/2026","dateComplaintFiled":"04/19/2026","vin":"7SAYGDEE6PA","components":"ELECTRICAL SYSTEM","summary":"I was driving home with Tesla FSD engaged, and my right turn was approaching. Since the Tesla did not activate the right turn signal on its own, I turned on right indicator manually while FSD was still engaged. But FSD changed the lane to the left and accelerated, and rear-ended the vehicle in front of me.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11731575,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/14/2026","dateComplaintFiled":"04/16/2026","vin":"7SAYGAEE6PF","components":"POWER TRAIN,ELECTRICAL SYSTEM,SERVICE BRAKES","summary":"The rear subframe wiring harness on my Tesla contains a significant design flaw that creates an unreasonable safety risk. The factory-installed corrugated protective tubing (wire loom) terminates prematurely, leaving approximately 1 inch of critical wiring completely exposed at the connector. This specific harness uses soy-based insulation, which is a known attractant to rodents. Because of the 1-inch gap in protection, rodents have been able to sever the same connector twice within a 30-day period Safety Risk: The exposed wires in the rear subframe harness are responsible for  Rear Drive Unit communication / Wheel Speed Sensors / Brakes]. A failure of these wires while the vehicle is in motion could result in a sudden loss of propulsion, unexpected braking, or the loss of stability control systems. This creates a high risk of a collision, particularly at highway speeds.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11731623,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/28/2026","dateComplaintFiled":"04/16/2026","vin":"7SAYGDEE9PF","components":"UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE,LANE DEPARTURE","summary":"Hello,  I am reporting a safety issue with the Full Self-Driving (FSD) system on my 2023 Tesla Model Y. The vehicle has been taken in for service four separate times for this issue. During these visits, Tesla service technicians were able to reproduce and confirm the problem. I have been explicitly advised in writing by Tesla service not to use the Full Self-Driving system due to safety concerns and to use standard AutoSteer instead.  While FSD is engaged, the vehicle exhibits dangerous and unpredictable behavior, including: Crossing over double yellow lines into opposing traffic, Driving significantly below the speed limit (e.g., ~4 mph in a 25 mph zone), Stopping in the roadway without any traffic or obstructions, Swerving within the lane while attempting to maintain position, Hesitation during turns, stop signs and at intersections. Tesla has attempted multiple repairs, including replacing steering-related components and multiple cameras across separate service visits. These repairs did not resolve the issue. At my last service visit Tesla has since indicated that the problem is likely software or firmware-related and that there is currently no available fix, with a recommendation to wait for a future update of an unknown timeline. If their statement is correct, this issue should be affecting every vehicle out there on the same software.   At this time, I have been advised not to use a system that controls steering, braking, and acceleration due to safety concerns, and no timeline or resolution has been provided. I am submitting this complaint because the system behavior presents a potential safety risk to myself, passengers, and other drivers, and the manufacturer has not provided a current fix despite multiple confirmed service visits.  I am attaching my last service invoice only in regards to this matter where they indicated to not use FSD, but I can provide other documentation showing the replacement of cameras and steering parts as well as videos if needed.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11731343,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/14/2026","dateComplaintFiled":"04/15/2026","vin":"7saygdeexpf","components":"WHEELS","summary":"Excessive inside tire wear even tough tires are not at tread wear indicator cause dangerous situation. Tesla knows of this problem. And it is designed this way with no camber adjustment to rear suspension","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11730981,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/13/2026","dateComplaintFiled":"04/13/2026","vin":"7SAYGAEE2PF","components":"UNKNOWN OR OTHER","summary":"Parked into driveway. Placed car into park. In doing so, car suddenly rapidly accelerated into reverse until I slammed on the breaks. My son was behind the car grabbing something out of the trunk at the time. I could have ran him over if I wasn\u2019t there to slam on the breaks!!! Car was NOT placed into reverse and accelerator was NOT pushed.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11730618,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/11/2026","dateComplaintFiled":"04/12/2026","vin":"7SAYGDEE4PA","components":"UNKNOWN OR OTHER","summary":"The FSD has been failing more often. Yesterday we took a one00 mile trip and the car twice tried to veer into the side cement barrier, more times than I can count. It breaks hard while we were driving over 55 miles an hour. And two times it weirded left over the double line into oncoming traffic lane.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11730598,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/27/2025","dateComplaintFiled":"04/11/2026","vin":"7SAYGDEE9PA","components":"ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE","summary":"The forward-facing camera system, Automatic Emergency Braking (AEB), and Autopilot/cruise control have repeatedly failed on a 2023 Tesla Model Y with approximately 22,000 miles. The AEB system becomes unavailable and the Autopilot disengages without warning, including at highway speeds of 70 mph and city speeds of 30 mph. The active safety systems are functional less than 10% of the time. The sudden, unexpected loss of active safety systems at speed presents a serious risk of accident and injury. The problem has been reproduced and confirmed by an authorized Tesla service center on three separate occasions. Repairs attempted include replacement of the triple forward-facing camera assembly (twice) and replacement of the car computer (HW3) with a firmware update. Despite these repairs, the defect recurred within days of each service visit. A fourth service appointment is now scheduled for the same issue. Warning alerts appeared on the vehicle display prior to each failure, specifically \"Camera Blocked\" and \"Automatic Emergency Braking Unavailable.\" These alerts were first detected in August 2025 and have recurred through January 2026. All three repair attempts were covered under the manufacturer's Basic Vehicle Limited Warranty, confirming acknowledgment of a manufacturing defect. The vehicle and components have been inspected by the manufacturer's authorized service technicians. The vehicle is available for inspection upon request.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11730480,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/09/2026","dateComplaintFiled":"04/10/2026","vin":"7SAYGDEE9PA","components":"TIRES","summary":"This is about my tires, follow-up from my previous report ID 11726883 regarding inadequate original tires. Since  1. Tesla was unresponsive to my defective tire issue, 2. Discount Tire insisted on my continuing to drive until all 4 tires reached 4/32\" tread depth,  and 3. My local tire store, where my Tesla would get towed in the event of a flat while I'm near my home town (since the nearest Tesla dealer is >50 miles away), is unable to access the warranty on the original Continental Contact RX tires. He was originally told that they had to be worn to 2/32\",  I was advised to call Continental Tires Customer Service and chose the option of Warranty claims.  I was immediately advised that Continental does not warranty original equipment tires. I was therefore forced to spend significant extra money at my local tire store, which does not get the volume discounts that Discount Tire gets.  It is no longer practical for me to use Discount Tire, an hour's drive down the interstate, for my tire needs.  It is further impractical for me to drive on tires that do not provide the safety that I need, despite the fact that Discount Tire would give a credit of approximately $50/tire once all 4 reached 4/32\".   I also now realize that Discount Tire is providing that credit at their own cost, despite the fact that they told me that the Continental with the TE on it (mine has a T2) is eligible for warranty rebate.  They scanned my tires with the hand-held scanner and their computer indicated it was rebate-eligible, though the Warranty was for 40,000 miles instead of the 55,000 that the first Discount Tire person told me on the phone. I bought new tires yesterday at 33,002 miles.  Bottom line is that both Tesla and Discount Tire are protecting Continental Tires from the unsafe original tires for (at least) the Tesla 2023 Long-range Y.  None of the 3 are responsible to the at-risk public who is paying for their profits.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11730153,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/09/2026","dateComplaintFiled":"04/09/2026","vin":"7SAYGDEE7PF","components":"UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE","summary":"I believed Tesla full self driving (FSD) was in effect. My Tesla proceeded at 35 miles an hour toward a stop sign and I had to manually stop the vehicle to prevent blowing the sign. It turns out that Tesla sent an email 2 days ago (April 7 2026) that notified me that FSD had been cancelled because my credit card was declined (I had to replace a card on April 7 due to a lost card). I did not see this email. There was no notification in the vehicle that FSD had been deactivated. When I thought I was engaging FSD, I was in fact engaging an autosteer mode with much lesser capabilities, essentially only acting like adaptive cruise control and lane guidance. Engaging this lesser mode is done in EXACTLY the same fashion as FSD, and any driver using it in my situation would always assume FSD was active. This problem, if not corrected will absolutely cause accidents and potentially fatalities. Tesla needs to inform the driver via the head unit that FSD is not active in an obvious, unmistakeable way.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11730291,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/09/2026","dateComplaintFiled":"04/09/2026","vin":"7SAYGDEE1PF","components":"STEERING,SUSPENSION,WHEELS","summary":"On the evening of April 8th 2026, my wife was driving our 2023 Tesla Model Y home in San Francisco, CA when she noticed unusual noise coming from the front left wheel area. The vehicle was otherwise functioning normally aside from the noise. The following morning, I inspected the vehicle and found a large hex bolt (Class 10.9 grade) on the ground directly beneath the car. The front left wheel was binding and the vehicle was completely undrivable \u2014 the wheel felt stuck and made grinding/scraping noises when attempting to move. Based on the bolt size, grade, and location, this appears to be a front suspension lateral link fastener that detached from the subframe. This is the same defect described in NHTSA recalls 21V-835, 22V-895, and 23V-235, involving under-torqued or improperly secured front suspension fasteners on Tesla Model Y vehicles. The vehicle had 28,482 miles at the time of the incident. There was no prior collision, impact, or road hazard event. No warning or alert appeared on the Tesla touchscreen at any point. The vehicle displayed no diagnostic message despite having a compromised suspension component.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11729844,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/06/2026","dateComplaintFiled":"04/08/2026","vin":"7SAYGDEE9PA","components":"STEERING,SUSPENSION,WHEELS","summary":"While performing a low-speed reverse turn into a driveway, a loud clunk was heard and the driver side front wheel completely separated from alignment. The vehicle became immediately undrivable. Upon inspection, the ball joint retaining nut was found to be absent from the front driver side suspension assembly. No torque verification mark was present on the fastener. The vehicle is currently at an authorized Tesla service center for repair and is available for inspection. Safety risk: Complete loss of wheel alignment and directional control. Failure occurred at low speed in a private driveway. Had this occurred at highway speed the consequences could have been catastrophic. Confirmed by dealer: An authorized Tesla service advisor confirmed that a Technical Service Bulletin exists in Tesla\u2019s system for this exact condition. No owner notification was issued prior to failure. The advisor confirmed the retaining nut is installed by an automated robot assembly process with no human torque verification step and no verification mark applied. Prior warning symptoms: NONE. No warning lamps, no messages, no audible symptoms prior to catastrophic failure. The absence of a retaining nut on a safety-critical suspension fastener with no quality verification process represents a systemic assembly defect potentially affecting all vehicles produced under the same assembly process.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11729586,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/18/2026","dateComplaintFiled":"04/07/2026","vin":"7SAYGDEE4PA","components":"SEAT BELTS,WHEELS","summary":"Vehicle: 2023 Tesla Model Y Long Range    Complaint:  I am reporting a serious safety issue involving a vehicle sold by Tim Dahle Nissan Murray in Murray, Utah.  Approximately three weeks ago, I purchased a 2023 Tesla Model Y Long Range from this dealership. After purchase, I discovered that the rear seat belts were not functioning. I have evidence indicating that the dealership was aware of this defect prior to the sale.  This is a critical safety issue, as seat belts are required safety equipment under federal motor vehicle safety standards. The vehicle should not have been sold in this condition.  Additionally, the vehicle had an issue with the right rear wheel/tire losing air. When I returned to the dealership, they failed to properly inspect or repair the issue. Instead, they reduced the air pressure in the other tires to match the leaking tire, rather than addressing the defect.  After leaving the dealership, the tire again lost air. Upon inspection by another service provider, the wheel rim was found to be bent. When the tire was inflated to proper pressure, it began leaking air immediately.  This created an unsafe driving condition, as the vehicle could not maintain proper tire pressure.  I was forced to have the vehicle repaired by Tesla at my own expense (1,390).  The combination of non-functioning seat belts and an unsafe wheel condition placed my family, including my newborn child, at significant risk.  I am requesting that this matter be investigated as the dealership knowingly sold a vehicle with defective safety equipment and failed to properly address additional safety-related issues. Also a police report was filed but I do not know how to get ahold of that it was filed with the Murray police department","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11729661,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/06/2026","dateComplaintFiled":"04/07/2026","vin":"7SAYGDEF3PF","components":"STEERING,SUSPENSION","summary":"The bolts attaching the front passenger wheel's lower lateral link to the body fell out. Luckily this occurred while pulling into a parking lot. Once both bolts had fallen out the vehicle was not steerable. There have been many instances of this reported online, but usually they occur with far fewer miles and I was not experiencing the symptoms. The day prior there was an alert stating that an alignment was needed but it was still okay to drive. I could tell there was a slight alignment issue while driving. The vehicle was towed to a Tesla Service Center and is currently being repaired.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11729371,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/06/2026","dateComplaintFiled":"04/06/2026","vin":"7SAYGDEE6PA","components":"SUSPENSION","summary":"The contact owns a 2023 Tesla Model Y. The contact stated that while driving from a complete stop, the vehicle made an abnormal clicking sound. The vehicle was taken to a Tesla Service Center, where it was diagnosed and determined that the driver's side upper control arm had failed and needed to be replaced. The contact was informed that the repair was not covered. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was approximately 52,000.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11728756,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/15/2026","dateComplaintFiled":"04/02/2026","vin":"7SAYGDEE5PA","components":"Chest Clip, Buckle, Harness,Tether, Lower Anchor (on car seat or vehicle),Other/I am not sure","summary":"Nuna Exec Next car seat.  I have the older version of this car seat for my older child and it works great.  The new version (\"Next\") has an issue where the tigthening/loosening strap folds over and gets stuck, thus making it impossible to loosen the straps and remove the baby from the seat which is very dangerous for the child, especially in case of an emergency.  This is not the way the item should work.  I contacted the company, they sent me a full replacement.  The replacement seat acts the same way, they are willing to send me another shell replacement.  This is clearly a production/design issue - not a one-off seat issue.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."},{"type":"Child Seat","productYear":"9999","productMake":"NUNA","productModel":"EXEC","manufacturer":"Nuna Baby Essentials, Inc."}]},{"odiNumber":11728795,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/31/2026","dateComplaintFiled":"04/02/2026","vin":"7SAYGDEE4PF","components":"STEERING","summary":"I was parking my vehicle in my driveway, turning left to park in front of my garage and heard a loud pop. I got out, looked underneath the car and didnt see anything unusual. I later investigated by moving the vehicle and noticed my steering wheel was turning without any driver input, and heard the tires scrubbing more than normal. I got out of the vehicle and noticed my tires were not aligned, having one tire pointing to the left, and the other tire pointing straight. Then I noticed a large bolt on the ground. I called Tesla and they told me my car was 2000 miles out of warranty and would have to pay for towing and the repair. I feel the steering should still be covered under warranty.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11728423,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/29/2026","dateComplaintFiled":"04/01/2026","vin":"7SAYGDEE9PF","components":"ELECTRICAL SYSTEM","summary":"My 2023 Tesla Model Y suddenly became inaccessible via key card and phone key with no prior warning. The tow operator successfully jump-started the vehicle with a 12V jump and it powered on \u2014 suggesting a 12V battery failure, not an HV system failure. Tesla diagnosed water ingress in the HV battery pack and HV harness, citing an isolation resistance fault and open flood port. Their conclusion escalated from \"water ingress\" to \"vehicle submerged,\" with an $11,000 battery replacement recommended and warranty denied. I am disputing this. The vehicle has never been submerged or exposed to flooding. The only physical evidence provided was clean water droplets on a single HV connector \u2014 no waterline staining, no sediment, no debris, no pin corrosion. No ingress pathway (seal, gasket, or breach point) was identified. The flood port mechanism was not explained and may activate from pressure changes or seal failure \u2014 not exclusively submersion. The vehicle powering on after a 12V jump is inconsistent with catastrophic HV failure from submersion. I believe this may represent a manufacturing defect in the HV battery pack sealing system allowing moisture intrusion under normal conditions. Tesla has classified this as owner-caused damage without sufficient physical evidence. If similar cases exist across 2023 Model Y vehicles, a systemic defect may be present. Safety risk: sudden, complete vehicle shutdown with no warning \u2014 potential loss of propulsion while driving. Vehicle is currently at Tesla Service, undisassembled, and available for inspection.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11728013,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/13/2026","dateComplaintFiled":"03/30/2026","vin":"7SAYGDEE3PA","components":"STEERING,SUSPENSION,WHEELS","summary":"While driving under normal conditions, without any prior impact, collision, or road hazard, the control arm on my vehicle suddenly detached.  This occurred during active driving and caused an immediate loss of vehicle stability and control. The failure happened without warning and posed a serious safety risk.  At the time of the incident, my children were in the vehicle, which significantly increased the danger.  The vehicle had not been involved in any accident or misuse. This appears to be a potential manufacturing or assembly defect involving a critical suspension component.  Tesla towed the vehicle and repaired it at no cost. However, a suspension/control arm failure during normal driving is a serious safety concern that could lead to loss of steering control and possible crash.  I am reporting this incident for safety investigation purposes, as this type of failure may pose a broader risk to other drivers.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11726982,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/07/2026","dateComplaintFiled":"03/25/2026","vin":"7SAYGDEF7PF","components":"STEERING,UNKNOWN OR OTHER,SERVICE BRAKES","summary":"Incident Date\uff0cMarch 07, 2026] Current Mileage, 31625 miles \u200b I am reporting a catastrophic structural failure of a safety-critical suspension component on my Tesla Model Y. \u200bUpon inspection, I discovered that one of the bolts securing the driver-side lower control arm has completely detached and fallen off. A second bolt is approximately 50% loose. This has caused a significant safety hazard, as the control arm is no longer properly secured to the subframe, leading to a high risk of total steering loss and wheel detachment while driving. \u200bFurthermore, when I contacted Tesla Service, they demonstrated extreme negligence by instructing me to drive the vehicle in this lethal condition to their service center. They also initially refused to cover the towing and repair costs, claiming it was not a factory defect despite the clear evidence of fastener failure (improper torque or thread locker application during manufacturing). \u200bThis is a clear manufacturing defect that poses an immediate threat to the driver, passengers, and other road users. I am requesting NHTSA to investigate this batch of Model Y vehicles for suspension fastener integrity issues to prevent potential fatal accidents.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11726883,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/24/2026","dateComplaintFiled":"03/24/2026","vin":"7SAYGDEE9PA","components":"VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE","summary":"This is my 10th report; it relates to 2 issues I have reported before 1. The \"phantom breaking\" on cruise control that I have reported a few times previously has apparently been fixed on a software update, but we were not notified.  I went in to Santa Fe Tesla where I took delivery of my vehicle and got into a discussion about my disappointments with this car, specifically the tires (see #2).  I mentioned my past problems, including the phantom breaking.  The man was dismissive and a bit defensive and asked if I'd made an appointment.  I said I'd been told several times they hadn't figured  out a software fix (and even Tesla employees were simply refraining from using cruise control, which is what I did).  He said they \"fixed it a while ago\" and he's not had complaints since then.  I tried cruise control on my 45 minute freeway drive and indeed, the problem did not occur.   Interesting that they knew it was an ongoing problem, didn't deal with it, and didn't announce when they finally did fix it.  I do not yet know if it is an ongoing safety problem for me but I'm planning to gradually increase my use of cruise control, since most of my driving is high-speed freeway driving. 2.  I asked about getting warranty rebate for my original tires that have failed at 38K miles.  He said I would have to pursue that through the distributor (American Tire?) and that he'd only had 2-3 customers ever do that. He said most customers just pay for better tires. He offered to sell me another Continental tire in the $400 range and implied that I could find tires through a tire store.  I went to Discount tire who can get me a rebate on only 1 of the 4 tires because it's down to 4/32\" tread.  The other 3 can't be warrantied until they reach 4/32\"...and I've already hydroplaned/slid on the freeway in a sleet storm with wet roads.   The company knowingly provides inadequate tires and does not stand behind them.  This is an unacceptable safety risk and a moral outrage.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11726359,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2023","dateComplaintFiled":"03/23/2026","vin":"7SAYGDEE8PF","components":"ELECTRICAL SYSTEM","summary":"In approximately August 2023 \u2014 approximately seven months after purchase \u2014 the vehicle\u2019s battery stalled completely while I was driving a few miles from my house on a surface road. The vehicle lost all drive power without warning. I was fortunate that no vehicle was following me or they might have slammed into the vehicle\u2019s rear if they were unable to suddenly quickly stop. I turned on the emergency flasher lights, and after waiting a few minutes, the vehicle restarted and I decided to just drive the car home. I did not continue on my planned destination.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11726221,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/18/2026","dateComplaintFiled":"03/22/2026","vin":"7saygdee6pf","components":"SUSPENSION","summary":"I was driving on the freeway and suddenly my care start moving to the right and screen shows me the message steering alignment service recommended ok to drive. When i stopped the vehicle one of the bolts fell off from underneath of the car and I was no longer able to turn the wheels. I towed the car to Tesla Burlingame dealership, and they told me that I have to replace front lateral link assembly, nut and washer, half shaft assembly front. Even though tesla stuff confirmed my issue i the same as previous recall but because my vin number not in the list and this is wearable parts I have to pay 2000.00","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11726037,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/20/2026","dateComplaintFiled":"03/21/2026","vin":"7SAYGAEE3PF","components":"STEERING,WHEELS","summary":"Catastrophic Axle Failure, I was driving out from my driveway when this happened.  Just the day before my wife was driving on the highway, and I was driving with my two boys.  I have video of the complete failure of the left driver's side axle.  The vehicle was towed by the dealer and is at the dealer as we speak.  There has been no inspection by the police or insurance representative.  We had reported it to Tesla at our last appointment but they said they could not recreate the noise.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11725775,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/20/2026","dateComplaintFiled":"03/20/2026","vin":"7SAYGAEE7PF","components":"SEAT BELTS","summary":"Rear seat belt latch won't latch. This becomes a problem because dirt and debris fall into the seat belt latch since the seat belts latches are lower than the seat cushions. Child eats something with crumbs and the crumbs fall into the seat belt latch. Over time these build up to the point the seat belt won't click in.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11725489,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/23/2026","dateComplaintFiled":"03/19/2026","vin":"7saygaee7pf","components":"STEERING,SUSPENSION","summary":"On February 23, 2026, I was driving my 2023 Tesla Model Y under normal city conditions. While parallel parking at very low speed, I suddenly heard a loud metallic bang from the driver\u2019s side of the vehicle. Immediately afterward, the vehicle lost mobility and the steering wheel became unresponsive and would not turn. I exited the vehicle and observed a detached metal suspension component and a bolt on the ground underneath the driver\u2019s side. The vehicle was not drivable and required towing. I contacted Tesla Roadside Assistance through the Tesla app, and the vehicle was towed to Tesla Service Center in Coral Gables, Florida. At the time of the incident, there had been no collision, no impact with a pothole, curb, or road debris, and no prior warning signs or noises indicating a developing issue. The failure occurred suddenly during a low-speed maneuver. Tesla Service initially indicated that the vehicle was under warranty and that repairs would be covered if no external impact was found. However, after inspection, Tesla attributed the failure to an alleged \u201cexternal impact\u201d and declined warranty coverage, providing an estimate of approximately $4,000. After involving my insurance company, the vehicle was inspected by a Tesla-certified repair facility, which found significantly more extensive damage to the suspension system, estimating repairs at approximately $11,000. This incident represents a sudden and complete failure of suspension components resulting in immediate loss of steering control. Such a failure poses a serious safety risk, particularly if it were to occur at higher speeds, as it could lead to loss of vehicle control and a crash. I am reporting this issue as a potential safety defect involving suspension component separation and steering loss in a 2023 Tesla Model Y.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11725059,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/17/2026","dateComplaintFiled":"03/17/2026","vin":"7SAYGDEE2PA","components":"SEAT BELTS","summary":"The contact owns a 2023 Tesla Model Y. The contact stated that while the vehicle was parked, the driver's side seat belt retractor unit detached. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 38,581.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11724057,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/03/2025","dateComplaintFiled":"03/13/2026","vin":"7SAYGDEE9PA","components":"UNKNOWN OR OTHER","summary":"This is my 9th report about my defective Tesla.  When I wrote last month (Complaint Number: XXX, submitted electronically to NHTSA on 2/27/2026, 8:06:19 PM) I forgot to mention the significant safety issue I had with my tires:  I arrived into Albuquerque airport in early December 2025 during a storm. I'd planned to drive at least to [XXX]  on my way home further north, but a friend in [XXX]  said it was still snowing there and I shouldn't attempt it.  I made a reservation at the Motel 6 in [XXX] . It was dark, and the rain had stopped, but the roads were wet. Driving north on I-25 I encountered the snow/sleet storm.  All of a sudden I found myself hydroplaning...or sliding...in the poor visibility and there was no nearby exit.  I white-knuckled to the motel, and only later realized that my low-quality, already-worn tires were the likely problem.  Yesterday I was shopping for new tires and learned that the factory-installed  Continental ProContact RX 255/45R19 is not electric-vehicle rated, is a \"passenger touring\" tire and is not recommended for the weight of an EV.  Additionally, it has a 55K mile warranty...I am at ~32K miles, and not even due for my next tire rotation, which is when I thought I would have to buy new tires.  My local tire dealer, private in a small town, is not able to access the Continental warranty until the tire is down to a tread of 2/32\".  Discount Tire will not let me drive away if the tread is below 4/32\"...and at 5/32 (I think) last tire rotation they weren't sure I'd even make it to my next rotation...clearly I haven't, even though I'm below the 8K interval for rotation.  The price of the now-discontinued Continental ProContact RX was $211.  I must now spend over $300/tire for a suitable replacement.  Tesla knowingly installed a low-quality tire on my $53K car, further compromising my safety and that of other drivers and persons in the vicinity of moving Teslas.  In addition to all the other safety problems on this former top INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11723821,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/09/2026","dateComplaintFiled":"03/12/2026","vin":"7saygaee0pf","components":"ELECTRICAL SYSTEM","summary":"The front trunk (frunk) actuator failed due to an under voltage condition.  During repair, Tesla technicians also found corrosion in the wiring harness connectors.  The vehicle has been garaged its entire life and has never been exposed to harsh environmental conditions.  Tesla's own service documentation specifies that underwood and underbody connectors should be protected with anti-corrosion grease during assembly.  Premature corrosion on a grade vehicle at 78,000 miles suggests a manufacturing defect in either the harness materials or the factory assembly process.  Repair cost 860.20, partially offset by a 200 goodwill credit.  A non-functional frunk also represents a potential safety concern as the hood latch mechanism is part of vehicle safety systems.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11723935,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"10/10/2025","dateComplaintFiled":"03/12/2026","vin":"7SAYGDEE3PF","components":"VEHICLE SPEED CONTROL,UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE","summary":"Client was severely injured (traumatic brain injury, fractured skull bone and ankle with ongoing cognitve and physical symptoms, probably permanent) as a pedestrian when crossing Rt 28 in Chatham, MA. He was struck by a 2023 Tesla Model Y in reduced roadway visibility conditions due to sun/shade conditions. The auto braking system failed to activate in time to avoid the collision.  This appears to be directly related to NHTSA investigation PE24031.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11723983,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/30/2026","dateComplaintFiled":"03/12/2026","vin":"7SAYGDEE8PF","components":"SUSPENSION","summary":"Worn or broken Bushings control arm is under warranty but Tesla service declined to cover it under warranty  I have checked all reviews and feedback  This issue is under warranty and free of charge by Tesla service","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11723368,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/09/2026","dateComplaintFiled":"03/10/2026","vin":"7SAYGAEEXPF","components":"SUSPENSION","summary":"When I backed the car out of our driveway and turned the steering wheel to go on the street in front of our house, there was a loud scraping sound and the car was stuck. Thinking that it could be ice or something, I tried to drive it forward but the same thing happened. Straightening the steering wheel helped but I stopped and checked.   The control arm of the suspension had dropped and was scraping on the ground. I called Tesla who asked me to stop driving and had it towed to their repair facility in Sterling VA.   Without even putting it on a lift, they told me there was too much damage and they would not fix it under warranty - despite me saying multiple times that the control arm of a car's suspension should never drop and it is a manufacturing defect/issue.  Finally, I filed a claim with my insurance company and had the car towed to a Tesla authorized repair shop. They did an assessment and estimated over 24k for repairs.   At this point the insurance company deemed it to be a total loss and asked me to take my personal belongings from the car so they could have it towed to their shop/location.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11723109,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/13/2026","dateComplaintFiled":"03/09/2026","vin":"7SAYGDEE6PF","components":"STEERING,SUSPENSION,POWER TRAIN","summary":"On January 29, 2026 my 2023 Tesla Model Y was serviced by Tesla for windshield repair and routine maintenance. Within a week after the service visit, the vehicle began displaying a service warning message on the dashboard. I contacted Tesla and was advised to bring the vehicle back for inspection.  Before I could return to the service center, while slowly reversing out of my garage, a large bolt fell from the vehicle and the front left wheel assembly dropped, causing the vehicle to come to an abrupt stop.  Tesla service later confirmed that a bolt from the front suspension link assembly had detached, resulting in damage to the front halfshaft, steering gear, wheel speed sensor, and other related components. The vehicle had approximately 38,000 miles at the time of failure.  This appears to be a critical suspension hardware failure. If this failure had occurred at highway speed it could have resulted in loss of vehicle control and a serious accident.  The vehicle had been serviced by Tesla shortly before the incident and had displayed a warning message prior to the failure.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11722723,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/07/2026","dateComplaintFiled":"03/07/2026","vin":"7SAYGDEE4PA","components":"Carry Handle, Shell, Base,Other/I am not sure","summary":"We were driving on the freeway when my son started screaming to a point we had to get over and stop to check what was going on. His arm got stuck in the forward facing belt path and he couldn\u2019t get it out. I had to get him completely unbuckled in order to take him out of the seat sideways as otherwise I would have pulled the arm out at the shoulder.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."},{"type":"Child Seat","productYear":"9999","productMake":"BRITAX","productModel":"ONE4LIFE SLIM","manufacturer":"Britax Child Safety, Inc."}]},{"odiNumber":11721654,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/02/2026","dateComplaintFiled":"03/03/2026","vin":"7saygaee1pf","components":"UNKNOWN OR OTHER","summary":"My wife was driving our Tesla Model Y when she suddenly became very lightheaded, headache and had trouble breathing. She also noticed a strong chemical smell coming from inside the cabin. She rolled down the windows and the smell started going away immediately and she began to feel better. She felt it was unsafe to continue driving so she pulled over and we had the car towed to a Tesla service center. Tesla inspected the vehicle and confirmed there was an unpleasant smell coming from the air conditioning system. They cleaned the evaporator with foam cleaner and replaced the cabin air and HEPA filters. They told us there were no leaks and considered the issue resolved. We do not believe this fully explains what happened. A dirty evaporator or old cabin filter does not cause someone to become lightheaded and struggle to breathe while driving. The chemical smell and physical symptoms our wife experienced point to something more serious that was never identified. The HVAC system and evaporator are available for further inspection. No warning lights appeared before or during the incident. Safety risk: The driver became lightheaded and had difficulty breathing while operating the vehicle, making it unsafe to drive and requiring the vehicle to be towed.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11721717,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/15/2025","dateComplaintFiled":"03/03/2026","vin":"7SAYGDED4PF","components":"VEHICLE SPEED CONTROL,ELECTRICAL SYSTEM","summary":"The contact owns a 2023 Tesla Model Y. The contact stated that on two occasions while stopped in self-driving mode, the vehicle unintendedly accelerated into oncoming traffic. The brake pedal was depressed, and the vehicle stopped after driving a foot. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 35,000.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11721604,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/20/2025","dateComplaintFiled":"03/02/2026","vin":"7SAYGDED8PF","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"I am reporting two severe 'phantom braking' incidents involving my Tesla vehicle while driving without autopilot.   In both instances, the vehicle initiated hard emergency braking on a high-speed roadway with no obstacles, pedestrians, or vehicles in my path. This sudden, uncommanded deceleration created an immediate risk of a rear-end collision from following traffic.  Incident 1: November 2025 at approximately [XXX]. I was traveling at 30 mph on [XXX] . The car suddenly braked to 0 mph. Weather was sunny, and the road was straight. There were several vehicles following behind me.  Incident 2: [XXX], at approximately [XXX]. Location: [XXX], Honolulu. The vehicle decelerated from 10mph to 0 mph without warning.  In both cases, the car stopped suddenly and was placed in Park.  I had to put the car in drive to resume driving. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11721081,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/31/1969","dateComplaintFiled":"02/27/2026","vin":"7SAYGDEE9PA","components":"ELECTRICAL SYSTEM","summary":"This is my 8th report.  Just after my 7th report, in May 2025, I had my tires rotated at 25,000ish miles.  The car still did not record that still shows the last rotation at 8,000 miles.  Furthermore, I was told at Discount Tire that I needed new tires because the tread was so thin.  I was aghast...a new Tesla with tires that wear out at 25,000 miles?  I was told that Tesla does not provide adequate tires for the weight of the car, and that I could buy higher quality tires next time. Now I understand why I kept having flats in the right front tire, despite rotation: all 4 tires were inadequate for my car!  I asked if I could wait until my next rotation and he said I could probably make it...but they can't let me leave Discount Tire with tread 4/32nd inch thick.  I think I was at 5 or 6 /32nds.  The price of appropriate replacement tires is roughly $1,500.  Additionally, I just downloaded a software update; here's the first screen of the Release Notes:  (uploaded below)  Are you kidding me?  They still have not fixed the cruise control, and instead of fixing the charge port, they add another step to sidestep the broken one.  I'm hoping you will investigate and recall this car. Tesla owners like me who have lost 50% of the value of the low-quality vehicle we were scammed by are pretty frustrated!  thanks for listening [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11720390,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/18/2026","dateComplaintFiled":"02/25/2026","vin":"7saygdee5pa","components":"SUSPENSION","summary":"Front Control Arms were replaced in January of 2025. I replaced all 4 tires and during the alignment on February 18, 2026 the technician reported to me that the front control arms were beginning to crack. He told me it is a known issue on Tesla model 3 and model Y. I have set up a service appt to address the issue again. Of note, Tesla service centers refer to control arms as \"links\" which is very deceptive on the service receipt.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11720564,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/24/2026","dateComplaintFiled":"02/25/2026","vin":"7SAYGDEE1PF","components":"SUSPENSION","summary":"While driving, the car came to a sudden stop in the middle of the road, making a loud screeching sound. The sound persisted when the vehicle was made to drive. Checking underneath, I noticed a large bolt fell off. Along with the noise, the suspension also felt very stiff while driving forward. In any case, the car coming to a halt all of a sudden in the middle of the road is a life threatening experience and needs to be looked at.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11720264,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/31/2026","dateComplaintFiled":"02/24/2026","vin":"7SAYGAEE8PF","components":"POWER TRAIN,ELECTRICAL SYSTEM,EXTERIOR LIGHTING","summary":"The vehicle display flashed red and then the vehicle turned off completely while in traffic with no ability to change gear, operate the electronic door releases, or turn the hazards on. Safety was put at risk because insufficient notice of failure was given so it was impossible to get out of traffic, the vehicle could not be put in neutral so could not be pushed out of traffic, further the hazard lights could not be turned on so I had to stand in traffic waiving people around the vehicle. Because the electronic door releases didn't work, the doors could not be opened from the outside, had a front window not been open, it would have been easy to trap our child in the car. The dealer confirmed that the failure took place from vehicle logs but was unable to reproduce the problem. The dealer/manufacturer inspected the vehicle. Prior to this happening the vehicle showed warnings that power was reduced and vehicle may not restart about 20 minutes prior to the event, but the warnings disappeared after a minute. Even though Tesla confirmed the failure, they refused to diagnose the problem or fix it so the vehicle remains dangerous.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11718825,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/04/2026","dateComplaintFiled":"02/18/2026","vin":"7SAYGDEE4PF","components":"FORWARD COLLISION AVOIDANCE","summary":"I was driving with the car in Autopilot in the center lane of the highway. I could see a white vehicle move close on my right, and I confirmed that it had crossed over into my lane with both its front and back left wheels on my Tesla screen with a quick glance. I then tried to maneuver to the left lane (which my screen showed was clear) but the steering wheel had significant tension. All of a sudden, I heard the chime signaling that Autopilot disengaged, the car jerked hard, and my car was headed toward the median. I swerved quickly to the right and hydroplaned. As I straightened out, my vehicle hit a vehicle in the right hand lane.  The strong tension followed by jerk and quick release of tension prevented me from having full control of my vehicle. I believe that if Autopilot had not been engaged, I could have safely moved into the left lane with control.  The police arrived but I was very shaken up and simply said I swerved to avoid a car in my lane but in retrospect wish that I had gone into detail. I\u2019d also like to note that I have a clean driving record, was not in a hurry, did not have loud music on, had both hands on the wheel at 10 and 2 o\u2019clock, and was focused on the road.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11718061,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/14/2026","dateComplaintFiled":"02/15/2026","vin":"7SAYGDEF9PF","components":"STEERING,SUSPENSION","summary":"like many have mentioned, the control arm bolt came off or broke.    [XXX] /  [XXX] /  [XXX]  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11718163,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/13/2026","dateComplaintFiled":"02/15/2026","vin":"7SAYGDEE8PF","components":"FORWARD COLLISION AVOIDANCE","summary":"The vehicle has a phantom breaking problem. It does that 3 times daily on the same route in the same place. This is a big safety flag. It has the same problem on the Autopilot & normal cruise control.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11716550,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/12/2024","dateComplaintFiled":"02/08/2026","vin":"7SAYGDEF3PF","components":"EXTERIOR LIGHTING,AIR BAGS,STRUCTURE","summary":"PLAINTIFF: [XXX]   [XXX]   Phone:  [XXX] ] Email:  [XXX] ] VS. DEFENDANT(S): 1.  [XXX]  2.  King Bodyshop [XXX] \u2028Phone: [If known] STATEMENT OF CLAIM (File in Duplicate Plus One For Each Defendant) The Plaintiff sues the Defendant(s) for money owed Plaintiff by Defendant(s); and which is past due and unpaid; for: \u2610 Work done and materials furnished by Defendant to Plaintiff (or check \u201cOther\u201d below). \u2610 Other (Explain): Breach of contract for incomplete auto body repairs. Additional facts: Plaintiff. On or about December 12, 2024  you dropped off the vehicle, Year 2023 Model Y performance VIN [XXX]  to Defendant King Bodyshop (operated/owned by [XXX] ) for body repairs pursuant to an agreement/estimate. Plaintiff paid $24.500 amount paid] for the repairs. Defendant agreed to complete the repairs properly but not only failed to do so, but charged over $9000 to fix the problem and damages, still leaving the vehicle with unresolved safety restraint system issues, including active alerts: \u2022  RCM2_a203: Safety restraint system issue \u2013 Service is required \u2022  RCM2_a095: Front left safety restraint system issue \u2013 Service is required Despite repeated requests over several months (October 2025] to present), Defendant has not completed the repairs, fixed the faults, or refunded the payment. This constitutes a breach of contract and/or negligent/incomplete workmanship under Florida law (including the Motor Vehicle Repair Act). As a result, Plaintiff has incurred damages including: \u2022  Eon paid $24500 amount and [XXX]  paid additional $9000 to shop] (refund demanded) \u2022  $Tesla estimate to fix the current problems is another 2900 cost from other shop quotes to complete/fix] (additional repair costs) \u2022  $[any rental  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11715429,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/03/2026","dateComplaintFiled":"02/04/2026","vin":"7SAYGDEE7PF","components":"SUSPENSION,WHEELS","summary":"While dropping to school in my Tesla Model Y on [XXX] , I experienced a severe safety incident. A lower control arm bolt on the driver's side came off, causing the suspension to collapse. Before this, I noticed symptoms consistent with reported Model Y issues: rattling, clunking/popping noises, particularly when driving over bumps or turning, and unstable steering. This appears to be a manufacturing defect, similar to previous recalls for under-torqued bolts. I am reporting this for investigation to ensure Tesla takes prompt action to prevent future, potentially dangerous incidents. Currently it is towed to telsa service center to resolve the issue.  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11715417,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/02/2026","dateComplaintFiled":"02/03/2026","vin":"7SAYGAEE8PF","components":"SEAT BELTS,SEATS","summary":"Safety complaint: intermittent uncommanded rear-seat folding while driving; rear (3rd-row) seat belt anchorage integrity.  Issue 1 \u2014 2nd-row right seat: Since the purchase, the right-most rear passenger seat in the 2nd row intermittently activates its seat-folding motor while the vehicle is moving. In each event, a passenger was seated in that seat with the seatbelt fastened. The motor engages (audible whirring), and the seat attempts to fold fully forward; the passenger\u2019s body prevents a complete fold, so the seat partially collapses while occupied. This has never occurred when the seat is unoccupied.  The most recent documented event times provided to the manufacturer for electronic log review (CST): \u2022 Fri Jan 23: 7:40 AM; 7:41 AM \u2022 Mon Feb 2: 7:26 AM; 7:29 AM; 7:53 AM; 7:54 AM The manufacturer requested these exact times to check vehicle logs, but reported they could not find evidence in the logs and could not reproduce the issue during service/test drive.  Issue 2 \u2014 3rd-row seat belts: During a service visit on Feb 3, 2026, the manufacturer found that the 3rd-row seat belt anchors were not secured to the vehicle (documented as a safety concern) and performed a repair/adjustment to secure the left 3rd-row seat belt, then validated its operation afterward.   The manufacturer had also previously documented (March 17, 2025) that the 3rd-row seat belts were not properly mounted and were unsafe/operational for passengers, but took no action in March 2025.  No crash, fire, or known injuries to date.  Request to NHTSA: Please log and review this as a potential safety defect involving (1) uncommanded activation of a rear seat-folding mechanism resulting in partial seat collapse while the seat is occupied and the vehicle is moving, and (2) rear (3rd-row) seat belt anchorage/installation integrity, based on recurring real-world events and manufacturer service documentation.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11715085,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/19/2026","dateComplaintFiled":"02/02/2026","vin":"7SAYGDEEXPF","components":"AIR BAGS","summary":"I am requesting an urgent review of the airbag non-deployment for my 2023 Tesla Model Y involved in a front-impact collision on [Jan 19th 2026]. Because the vehicle has been declared a total loss and may be released to salvage at any time, I urgently request that Tesla preserve and review the vehicle\u2019s crash data (EDR/SRS) and confirm whether the restraint system performed as designed.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11714752,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/05/2025","dateComplaintFiled":"02/01/2026","vin":"7SAYGDEE6PA","components":"FORWARD COLLISION AVOIDANCE,LANE DEPARTURE","summary":"The incident occurred while the vehicle was being operated with Tesla driver-assistance features enabled, including lane assist and cruise control.  The driver experienced unexpected vehicle behavior that felt inconsistent with normal steering response. Although the driver maintained hands on the steering wheel, the vehicle appeared to react in a manner that was not anticipated, contributing to loss of control and a collision resulting in total vehicle loss.  No bodily injury occurred. After the incident, the insurer assigned fault to the driver but declined to investigate any potential vehicle system or software-related issues, directing us to the manufacturer.  When attempting to report a potential malfunction to Tesla, the manufacturer declined to open a report because the totaled vehicle had been removed from the Tesla App, preventing further system or telemetry review.  This report is submitted to document the incident and the lack of access to any system-level review following the loss.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11714718,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/17/2026","dateComplaintFiled":"01/31/2026","vin":"7saygdee8pf","components":"STEERING,WHEELS","summary":"While making a left turn at normal turning speed, the steering system became unresponsive. The steering wheel was able to move; however, there was no corresponding movement of the front tires/wheels. The front wheels appeared to remain stuck at approximately a 45-degree left position and did not return toward the straight-ahead position despite steering input. It is also possible that the steering wheel itself became locked or partially locked during this event. As a result, the vehicle could not be corrected and collided with the median and a pillar. The collision caused the airbags to deploy and resulted in severe front-end damage, with an estimated repair cost exceeding $40,000. This steering failure occurred without warning and resulted in a sudden loss of vehicle control, creating a serious safety hazard to the occupants and surrounding traffic. The vehicle was subsequently declared a total loss.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11714217,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/18/2024","dateComplaintFiled":"01/29/2026","vin":"7SAYGDEF6PF","components":"STEERING","summary":"The front lower lateral links or control arm that is used to steer the wheels has bolts that dropped on the ground causing loss of steering to the car.  This happened when parking the car at home and luckily not on the highway or street during faster speeds.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11712901,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/08/2026","dateComplaintFiled":"01/23/2026","vin":"7SAYGDEE0PF","components":"LANE DEPARTURE,BACK OVER PREVENTION,FORWARD COLLISION AVOIDANCE","summary":"The computer in my car has been undergoing short circuiting, rendering all driver safety features inoperable.  This is a known problem with hardware 4 and reported many places.  I was backing out of my garage and the read camera and automated braking are not functional and it is nearly impossible to see out the back.  When backing out, I struck another car in the driveway, resulting in damage to both cars.  Had the system been functional, visibility would have been there and the automated braking would have avoided the collision.  The vehicle has been seen by Tesla and I have been told that the warranty has expired and the computer must be replaced at my cost.  Tesla has replaced other computers under a recall for the same issue reported.  This is a serious safety issue as without a functional computer, features such as software updates, navigation, bilnd spot monitoring, lane keeping, cruise control,  all cameras (rear, side, front), autopilot, autobraking etc. are nonfunctional.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11711674,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/16/2026","dateComplaintFiled":"01/17/2026","vin":"7SAYGAEEXPF","components":"SUSPENSION","summary":"While driving my 2023 Model Y Long Range I heard a loud grinding noise. I was able to get home and park. When I further inspected the vehicle, I jacked up the car, removed the front driver side wheel, and immediately what I saw horrified me. The \"FRONT LOWER LATERAL LINK ASSEMBLY\" was completely disconnected from the vehicle, just hanging with a bolt missing, and another bolt barely hanging on.  Upon searching the internet for issues I found several other people who had the same exact issue as me. As of now I have no vehicle to drive due to this mishap, but the bigger issue at hand is how many others are affected by this lack of workmanship, and how many accidents could be caused by the entire wheel disconnecting from the vehicle at high speed. In other vehicles I am used to seeing a Crown Nut, which has slots that allow a pin to cross and lock in place to prevent this from happening, yet here we are.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11711497,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/19/2025","dateComplaintFiled":"01/16/2026","vin":"7SAYGDEE9PF","components":"STEERING,SUSPENSION","summary":"A critical front suspension component failed on my 2023 Tesla Model Y without any accident, misuse, or external damage. While backing out of my garage at low speed, a loud \u201cBAM\u201d occurred \u2014 the front lateral link bolt fell off, detaching the lateral link and causing the front body to drop onto the tire. My child was inside the vehicle.  Tesla-certified technicians inspected the vehicle and service records confirm the lateral link bolt was loose and missing, directly causing the failure. Multiple suspension components were replaced under warranty, confirming a manufacturing defect, not customer-caused damage. This is a serious safety-critical failure. At driving or highway speed, it could have caused loss of steering, severe injury, or death. The day before, my spouse drove the vehicle on the highway with our younger child \u2014 by luck, a catastrophic event did not occur.  Before and after the wheel detached, the Tesla monitor did not display any warnings. Even after the lateral link and wheel partially detached, the vehicle remained in driving mode and ready to operate, despite a wheel being unsecured \u2014 a basic condition that should trigger an immediate alert. This demonstrates a critical failure in Tesla\u2019s safety systems.  There were no recalls listed under my VIN. However, NHTSA records show similar failures, with recall notifications issued under NHTSA Recall 21V-835 in 2021 for 2021 and earlier Tesla Model Y and Model 3 vehicles. The same failure in my 2023 Model Y at 23,641 miles shows the defect was not fully corrected and continues to pose a public safety risk.  I am reporting this to NHTSA due to the extreme safety risk and request a full investigation.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11711522,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/30/2024","dateComplaintFiled":"01/16/2026","vin":"7SAYGDEE2PA","components":"TIRES","summary":"I am submitting this complaint to escalate a safety-related concern involving premature and abnormal tire wear on my Tesla Model Y, which has not been adequately addressed by Tesla.  I purchased my Tesla Model Y in [Dec, 2023]. Within less than one year of normal driving, all four tires wore out significantly and required full replacement on 08/30/2024. The vehicle has been operated under normal city and highway conditions, and Tesla-recommended tire pressure was maintained consistently.  This level of tire wear is well below reasonable tire life expectations and raises safety concerns, including reduced traction, increased stopping distance, and the risk of tire failure.  After replacing the prematurely worn tires at my own expense, I reported the issue to Tesla Service and requested that the vehicle be inspected to determine whether alignment, camber, or suspension issues contributed to the abnormal wear. Tesla indicated that an evaluation would only be performed if I agreed to pay for diagnostic services, rather than proactively inspecting the vehicle for a potential underlying defect. As a result, no documented root-cause analysis or corrective action was provided at that time.  During a later Tesla service visit for a separate suspension noise concern, Tesla replaced multiple front suspension components (including control arms and lateral/compliance links) and performed a four-wheel alignment under warranty. These repairs occurred after the tires had already been replaced, which created doubt as to whether the suspension condition at the time may have contributed to the earlier premature tire wear. Because the suspension was not evaluated when the abnormal wear occurred, the underlying cause remains unresolved.  Replacing tires alone without timely evaluation of possible contributing suspension or alignment issues does not adequately address the associated safety risk.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."},{"type":"Tire","productYear":"9999","productMake":"GOODYEAR","productModel":"EAGLE","size":null,"manufacturer":"Goodyear Tire & Rubber Company"}]},{"odiNumber":11711298,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/14/2026","dateComplaintFiled":"01/15/2026","vin":"7SAYGDEF8PF","components":"SUSPENSION","summary":"While driving my Tesla, the front suspension abruptly failed. Two bolts from a critical suspension/control arm component fell out while the car was in normal motion. There was no impact, no debris, no road hazard, and no prior service that would explain missing bolts. The vehicle suddenly dropped, and the chassis collapsed onto the wheel, causing grinding and severe loss of drivability. This failure occurred without warning.  Tesla Service inspected the vehicle and confirmed the bolts were missing but could not explain how they came loose or fell out. The bolts showed no damage, and there was no undercarriage damage, indicating a structural or manufacturing defect. This was a life-threatening incident.  This type of suspension/separation issue appears to be a known problem with Tesla vehicles. I request that NHTSA review this failure as it poses a significant risk to vehicle occupants and the public.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11710691,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":1,"dateOfIncident":"01/10/2026","dateComplaintFiled":"01/13/2026","vin":"7SAYGDEE4PF","components":"STRUCTURE","summary":"The contact's dad owned a 2023 Tesla Model Y. The contact stated the owner opened the liftgate, attempting to unload the vehicle after a trip, when the liftgate inadvertently fell on the head near the left ear area, fracturing his skull on the left side, causing him to fall backwards and hit his head on the asphalt. As a result, the contacts dads brain bled within both fractures. The contact's dad was taken to a hospital, where he succumbed to his injuries and was the only occupant of the vehicle at the time of the failure. The vehicle was inspected by Tesla, and advised that a power lift strut replacement part was needed; however, the contact wanted NHTSA to inspect the original part before the replacement. The vehicle was not repaired. A police report was not filed. The vehicle remained at his dad's residence. The manufacturer was notified of the failure and confirmed that there was a faulty power lift strut and that the taigate had 1 powered strut, causing the liftgate to close inadvertently. The approximate failure mileage was 17,273.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11710695,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/12/2026","dateComplaintFiled":"01/13/2026","vin":"7saygdee7pf","components":"SUSPENSION","summary":"Mechanics found that the front passenger side control arm is missing and completely disconnected.   Video evidence from inspection is available.   How was this found and safety  risk- Car lost steering control  The component was inspected by my mechanic.   No vehicle indicator / warnings.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11710553,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/10/2026","dateComplaintFiled":"01/12/2026","vin":"7SAYGDEE7PA","components":"BACK OVER PREVENTION","summary":"Make/Model: Tesla Year: 2023  Component / System: Autopark system (vehicle\u2019s automated parking feature)  Description of Failure/Malfunction: While reversing under Autopark control, the vehicle collided with a parked vehicle whose door was open. No driver input was provided, and the system gave no warnings prior to the collision. The incident appears to result from a failure or limitation of the Autopark system, not driver error.  Safety Risk: The vehicle moved autonomously without any driver input, creating a risk of injury to pedestrians or damage to nearby vehicles. Had someone been standing near the open door, they could have been struck.  Reproduction/Confirmation: The malfunction has not yet been reproduced or confirmed by Tesla, a dealer, or an independent service center.  Inspections Conducted:  No inspection has yet been performed by the manufacturer, police, insurance representatives, or others. Photographs of the incident have been documented and attached.  Warning Lamps/Messages/Symptoms: No warning lamps, alerts, or system messages were displayed prior to the incident. The system gave no indication of a failure during the parking maneuver.  Incident Details: Date/Time: Saturday [XXX] Location:  [XXX]  Weather Conditions: Light drizzle  Attachments / Evidence: Photographs of both vehicles involved  Incident report  Request for preservation of vehicle telemetry and Autopark logs  Additional Notes/Requests:  I request that all relevant vehicle data be preserved in their original form to allow a full investigation.  The incident occurred solely under system control without driver input, and I assert that responsibility lies with the system malfunction. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11710118,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/10/2026","dateComplaintFiled":"01/10/2026","vin":"7SAYGDEE4PA","components":"UNKNOWN OR OTHER","summary":"UNKNOWN","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11709680,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/03/2026","dateComplaintFiled":"01/08/2026","vin":"7SAYGDEE4PA","components":"SUSPENSION","summary":"I am reporting a catastrophic suspension failure on my 2023 Tesla Model Y that matches the description of Recall 22V-895 (Manufacturer No. SB-22-31-002), despite my vehicle being excluded from the official recall population.  On [XXX], the front driver-side lateral link separated from the subframe while driving. Tesla Service /confirmed the separation in their repair notes, stating the cause was a \"separation in the lateral link and subframe\" which resulted in damage to the wheel and halfshaft.  Recall 22V-895 was limited to only 26 vehicles due to a \"manual torque validation\" error on November 2, 2022. My vehicle's failure suggests that this manufacturing defect is not limited to the identified 26 units. I am urging the NHTSA to investigate whether the scope of Recall 22V-895 was insufficient and if a larger population of 2023 Model Y vehicles is at risk of sudden suspension collapse.  This is a major safety concern. Luckily I was not on a highway and was driving around 35mph when the bolt fell off. Tesla is not responding to me with the details. They just fixed the issue under warranty and are saying, we do not know what caused the issue.  Please investigate.  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11709799,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/07/2026","dateComplaintFiled":"01/08/2026","vin":"7SAYGAEE0PF","components":"SUSPENSION","summary":"The front suspension lower 'lateral link' bolts that go into the subframe side of the lateral link fell out.  One completely fell out of and was only held loosely in place by the undercarriage plastic.  The other bolt (there are two holding the lateral link into the subframe) had backed out about two revolutions.  This resulted in a very loud banging noise and the us having to stop the vehicle to inspect.  We had to slowly drive the car back to a safe area to diagnose and temporarily rebolt this prior to getting Tesla to inspect.   I have photo and video documentation that I can provide showing the incident and how I had to repair this to make the car safe to drive again.  There were no warning lamps or messages on the vehicle, just a very loud banding we heard when starting from a stop and or turning the vehicle.  Prior to this we heard a faint thump that we could not diagnose.  Fortunately the second bolt did not come out and we did not have a catastrophic failure while driving the vehicle.  Bolts were not properly torqued and do not appear to have any sort of paint pen marking to document the torqued location.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11709282,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/06/2026","dateComplaintFiled":"01/06/2026","vin":"7saygdee7pa","components":"SUSPENSION","summary":"while driving in light city traffic at low speed the right front wheel developed a terrible grinding noise and would not steer properly, pulled off of the road and called a tow truck car is now at a Tesla service center waiting on repair service","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11708923,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"12/24/2025","dateComplaintFiled":"01/05/2026","vin":"7SAYGDEE6PF","components":"AIR BAGS,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"The contact owns a 2023 Tesla Model Y. The contact stated that while driving at approximately 60 MPH in light rain, the vehicle suddenly braked and causing the vehicle to lose control. The contact stated that the vehicle was on cruise control and auto drive assist. The contact stated that the vehicle veered to the left, crossed two lanes of traffic, and crashed into the highway divider wall. The contact stated that there were no warning lights. The contact stated that the left front end had crashed first, and then the driver's door and left front fender had crashed into the dividing wall. The contact stated that the driver's front air bag had deployed and burst; there was a large tear starting from the top of the air bag all the way to the steering wheel. The contact stated that he had burns on his hands due to the air bag explosion, bruises on his chest, and right arm. The contact stated that the police and emergency services arrived. A police report was filed. The contact stated that he was transported to the hospital, and the vehicle was towed to a manufacturer's collision center. The contact stated that the manufacturer's collision center downloaded the collision information from the vehicle's main frame and shared the accident report with the contact. The failure mileage was approximately 45,000.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11708383,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"12/29/2025","dateComplaintFiled":"01/02/2026","vin":"7SAYGDEE1PA","components":"ELECTRICAL SYSTEM","summary":"The contact owned a 2023 Tesla Model Y. The contact stated that a software update (2025.44.25.5) was performed on the vehicle, which was for a temporary free self-driving mode. The contact stated that while driving at approximately 75 MPH, the vehicle independently accelerated sideways and crashed into the highway's concrete retaining wall. The air bags deployed upon impact. The contact was taken to the hospital by ambulance, where he was treated bruised left knee, cracked ribs, and several other bruises to various parts of his body. No property damage was reported. A police report was filed. The vehicle was towed from the scene to an independent mechanic, where it was deemed a total loss. Neither the manufacturer nor the service center had been notified of the failure. The failure mileage was approximately 22,500.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11708013,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/31/2025","dateComplaintFiled":"12/31/2025","vin":"7SAYGDEE3PA","components":"VEHICLE SPEED CONTROL","summary":"I have a 2023 Tesla Y.  The Curvature Assist function has nearly caused a half dozen rear end collisions.  When in cruise control, it kicks in on (1) highways, near exits when I'm not taking the exit (2) regular roads with no curve or intersection, (3) regular roads with departure lanes that I'm not using.  The car behind me only see's a sudden brake light with slow down until I press on the accelerator.  Please have Tesla install a disable function for Curvature Assist.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11707568,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/08/2025","dateComplaintFiled":"12/29/2025","vin":"7SAYGDEE5PF","components":"UNKNOWN OR OTHER","summary":"I was operating my 2023 Tesla Model Y Long Range AWD with Full Self-Driving (FSD) engaged at low speed in a residential neighborhood. The vehicle took an incorrect turn into a neighboring driveway instead of continuing on the roadway.  I attempted to correct the vehicle\u2019s path. At that point, the vehicle unexpectedly accelerated. I experienced a sudden loss of control and was unable to stop the vehicle before it struck my garage door and entered the garage, causing structural damage to the garage wall.  Notably, automatic emergency braking did not activate, and no effective front collision warning intervened, despite an imminent collision with a fixed structure.  Tesla\u2019s post-incident vehicle report states that accelerator pedal input was detected, which I believe occurred as a panic response while attempting to regain control after the vehicle took the incorrect turn. However, I am concerned that the vehicle\u2019s software behavior, lack of braking intervention, and failure of safety systems contributed to the incident.  This incident raises safety concerns regarding unintended acceleration behavior, FSD path selection errors at low speed, and failure of emergency braking or collision avoidance systems when approaching fixed objects such as garage doors or walls.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11707358,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/28/2025","dateComplaintFiled":"12/28/2025","vin":"7SAYGDEE6PF","components":"VISIBILITY/WIPER","summary":"We were driving and had the circulation on to make sure that no outside air was being circulated in so that condensation does not build up on the inside of the cabin. The circulation button auto turned off without us knowing. We then had all four windows, and our windshield and back window completely covered in condensation and it would not resolve. I had to manually wipe it away. We were traveling down a highway going 70mph when this happened. This is extremely dangerous and that circulation button should not have been auto shut off.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11707209,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/14/2025","dateComplaintFiled":"12/27/2025","vin":"7SAYGDEE8PF","components":"STEERING,WHEELS","summary":"While driving approximately 5\u201310 mph and making a right turn on a local street, the vehicle suddenly produced a metallic pulling sound followed by a loud impact. The vehicle abruptly stopped and became undrivable. Upon exiting the vehicle, the left front wheel was visibly displaced from normal alignment and appeared to have shifted rearward into the wheel well. No collision, curb strike, pothole, or road debris was involved. The vehicle had exhibited a wire-tugging or metallic noise during turning in the days prior. The failure occurred without warning and resulted in a sudden loss of vehicle control at low speed. The vehicle was towed to Tesla, where the left front control arm was found to be disconnected/broken. Tesla has not yet provided a determination and is attempting to route the vehicle to a collision center despite no evidence of impact. This appears to be a suspension component failure that could have resulted in a serious accident at higher speeds. Safety Impact: Loss of steering control, risk of crash, inability to drive vehicle.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11707285,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/26/2025","dateComplaintFiled":"12/27/2025","vin":"7SAYGDEE0PA","components":"STEERING","summary":"While traveling at highway speeds, the vehicle suddenly veered to the right without driver input. The Autopilot/FSD system was not engaged.   It all happened in a matter of seconds.  There was no system failure message on the screen. The vehicle airborne and hit a tree. All side airbag were deployed. Was able to open the door and walk away without any major injuries.     Software update : 2025.44.25.5","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11707045,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/24/2025","dateComplaintFiled":"12/25/2025","vin":"7SAYGDEE4PF","components":"UNKNOWN OR OTHER","summary":"My Tesla was unable to access Supercharging due to a payment system error, even though I had just made a payment.  The battery level was critically low, and a severe storm warning was active. Supercharging access was blocked, and I could not reach Tesla customer support by phone.  This created a potentially dangerous situation and represents a safety risk.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11706966,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/19/2025","dateComplaintFiled":"12/24/2025","vin":"7SAYGAEE2PF","components":"STEERING,SUSPENSION,WHEELS","summary":"All in the same day: 1) Odd sound from behind the pedal area of driver side front quarter (sounded like a styrofoam cooler top rubbing against the cooler is the best way to describe - faint though). 2)BANG when in a parking garage turning full right but still able to control without difficulty.  Made it home without incident. 3)Later that day, just after getting off of I4 in Orlando I pulled into grocery parking lot and parked.  When I returned to my car I again turned right and a loud BANG and the car jerked to a sudden halt.  I was able to back into a parking spot but there were 2 large screws in the driving land and the left wheel was toed slightly to the left.  Ultimately it was detached when we tried to tow it we had to remove tire and put on a device to allow us to move it.  Per Tesla \u201cI have updated that estimate!  The vehicle has very heavy damage, and this is the start.  Once we replace these components their (sic) could be more damage, and it also could potentially need to go to a body shop!\u201d  Thankfully this didn\u2019t happen at speed with my daughter in the car on I4!  This is unsafe and a simple internet search revealed it is not an uncommon parts failure at this mileage!  This is dangerous.  All of this at just 54,000 miles. (4k out of warranty)","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11706979,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/21/2025","dateComplaintFiled":"12/24/2025","vin":"7SAYGDEE5PF","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"While operating my Tesla Model Y in a commercial parking lot at a T-intersection controlled by a stop sign, the vehicle unexpectedly and automatically accelerated without driver intent. The incident occurred during a low-speed maneuver.  Upon the unexpected acceleration, I immediately attempted to regain control by applying the brake pedal repeatedly and firmly. Despite clear manual brake application, the vehicle did not decelerate as expected and continued to move forward. I also attempted to stop the vehicle by pressing the Park button, but this action did not stop the vehicle.  The vehicle continued uncontrollably for approximately 150 yards, traveling over curbs, striking a fence, and ultimately colliding with the garage structure of a residential home. Throughout this sequence, the vehicle remained unresponsive to braking and stop inputs.  Vehicle data later confirmed that brake pedal application was detected prior to impact, yet braking response was insufficient to prevent continued motion. At the time of the event, the vehicle recorded system fault states, and collision avoidance systems did not activate. Despite significant structural impact and property damage, airbags did not deploy.  The incident raises serious safety concerns regarding: \u2022Brake-by-wire system execution during fault conditions \u2022Pedal input arbitration between accelerator and brake \u2022Failure of collision avoidance systems to intervene \u2022Failure of restraint systems to deploy during a severe impact \u2022Vehicle behavior when control systems are in a fault state  This event occurred without warning and despite appropriate driver response. Based on vehicle data and system behavior, this appears to be a system-level failure rather than driver error.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11706987,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/21/2025","dateComplaintFiled":"12/24/2025","vin":"7SAYGDEE8PA","components":"UNKNOWN OR OTHER","summary":"On Sunday evening (12/21) at approximately 6:30 pm, I enabled Self\u2011Driving while my car was parked in my garage with the garage door open. The vehicle was positioned facing forward.  Immediately after activating Self\u2011Driving, the car began reversing rapidly in an apparent attempt to exit the garage. During this unexpected movement, the passenger\u2011side mirror struck the garage door trim and cracked. I quickly applied the brakes and disengaged Self\u2011Driving to stop the vehicle.  This was a frightening incident, and I was unable to submit an FSD bug report because the reporting prompt disappeared within seconds.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11706693,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/30/2025","dateComplaintFiled":"12/23/2025","vin":"7SAYGDEE0PF","components":"UNKNOWN OR OTHER","summary":"There is no physical problem with the car, it just cannot connect to Tesla Connection. That is why I am unable to get software updates for the car. Please fix this problem.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11706411,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/21/2025","dateComplaintFiled":"12/21/2025","vin":"7SAYGAEE8PF","components":"UNKNOWN OR OTHER","summary":"While using Full Self-Driving, the vehicle accelerated aggressively during a left turn, crossing two lanes of traffic. I believe the system commanded acceleration, not me. I am requesting a review of vehicle logs to determine whether accelerator input came from the driver or from FSD.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11706045,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/19/2025","dateComplaintFiled":"12/19/2025","vin":"7SAYGDEE6PA","components":"STEERING","summary":"I was driving on the highway at around 70mph, switched lanes and the steering wheel randomly locked up. Gladly, I was aware of the situation and avoided a HUGE car crash but the steering started to work a few seconds later. I am very nervous to drive the car now.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11706124,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/18/2025","dateComplaintFiled":"12/19/2025","vin":"7SAYGDED6PF","components":"SUSPENSION","summary":"Two of the bolts fastening the front left control arm has fallen off an my car was not moveable. The front left wheel was static and not moving. This happened during while I was driving in active traffic. Had to get the car towed to Tesla for servicing.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11705753,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/08/2025","dateComplaintFiled":"12/18/2025","vin":"7SAYGDEE8PF","components":"BACK OVER PREVENTION","summary":"While operating my Tesla using the Auto Park function (on 12/8/2025 between 8:45 am and 9:00 am) , which is part of the Full Self-Driving (FSD) system, the vehicle initiated an automated parking maneuver. During the maneuver, the vehicle was reversing into a parking space when it failed to detect a stationary wall located behind the vehicle.  The vehicle continued reversing without issuing any visual or audible collision warnings and without performing automatic braking. The Auto Park system did not disengage or request driver intervention prior to impact. The vehicle subsequently collided with the wall, resulting in damage to the vehicle.  Based on the vehicle behavior, it appears that the object detection and/or obstacle avoidance functions\u2014relying on onboard cameras and proximity sensing\u2014did not properly recognize the stationary obstacle during the automated maneuver.  Following the incident, I contacted Tesla to request a review of vehicle telemetry and system logs to determine whether a fault existed within the Auto Park software, perception system, or associated sensors. Tesla advised that a service diagnostic fee would be required solely to access and review the logs, despite the incident occurring during use of an automated driving feature.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11705075,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/21/2025","dateComplaintFiled":"12/15/2025","vin":"7SAYGDEF6PA","components":"UNKNOWN OR OTHER","summary":"I am reporting a recurring safety defect involving the Full Self-Driving (Supervised) system on my pre-owned 2023 Tesla Model Y Dual Motor Long Range (VIN: [XXX] ), equipped with Tesla Hardware 3.  Component/System: Full Self-Driving (Supervised) software and driver-assistance control system. The vehicle remains in my possession and is available for inspection upon request.  Description: From the time of purchase (approximate mileage ~66,549), the FSD system repeatedly exhibited unsafe behavior during normal operation on public roads, including straddling two lanes, drifting toward lane markers, stopping at green lights or within intersections, hesitating mid-intersection, and failing to complete routine turns. These behaviors required frequent human intervention and made the system unsafe to use.  Safety Risk: The behavior created a risk of collision with other vehicles and posed a danger to occupants and other road users, particularly when stopping unexpectedly at green lights or hesitating in intersections.  Confirmation/Inspection: The issue was reported multiple times to Tesla Service and escalated internally. Tesla inspected the vehicle and confirmed in writing that the FSD behaviors were \u201cbehavioral\u201d and not resolvable by hardware replacement at that time, with no known fix or timeline.  Warnings: No warning lamps or fault messages were displayed prior to or during the incidents.  Despite these issues, Tesla continued to advertise the vehicle as FSD-capable and accepted payment for the FSD subscription. I provided Tesla formal written notice via certified mail, delivered November 26, 2025, with no response within the stated timeframe.  Although a recent software update has temporarily improved behavior, the defect existed at purchase and persisted through multiple service interactions. Additional documentation, service records, and communications are available upon request. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11704571,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2025","dateComplaintFiled":"12/11/2025","vin":"7SAYGDEF5PF","components":"STEERING","summary":"I am writing to file a complaint regarding a safety issue with my 2023 Model Y Performance Tesla vehicle. The steering wheel's faux leather covering is peeling and bubbling, causing the material to come off while driving. This poses a significant hazard as it compromises my grip and creates a distraction, potentially leading to loss of control. Additionally, Tesla does NOT want to repair this, even though I\u2019m still under warranty.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11703972,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/04/2025","dateComplaintFiled":"12/09/2025","vin":"7SAYGDEF2PF","components":"UNKNOWN OR OTHER","summary":"I was driving 2023 Tesla Model -Y (VIN [XXX] ) with the latest FSD software with FSD and navigation on.  As I approached a stoplight it was unclear whether the car would make the appropriate turn at the intersection, so I pushed up on the right stalk to disengage FSD and inadvertently touched the brake pedal before FSD had disengaged in response to the stalk movement.  Touching the brake apparently disengaged FSD, so when I pushed up on the stalk it put the car in reverse.  There was no visual or audible warning (or at least none that I saw or heard), and when I stepped on the accelerator the car went in reverse.  Fortunately, I did not hit the car behind me.  It seems to me that the sequence of events I described could happen often and there should be some sort of audible or visual warning.   INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11703378,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/03/2025","dateComplaintFiled":"12/06/2025","vin":"7SAYGDEE5PA","components":"SEATS,UNKNOWN OR OTHER","summary":"Rear AC fails or does not turn on reliably, even with proper settings and a child in the back seat. \u2022    I live in Texas; inside temps can rapidly become dangerous, and a child\u2019s body heats several times faster than an adult\u2019s, increasing the risk of heatstroke. \u2022    The vehicle is under warranty, yet the defect remains unresolved and directly affects the safety of a restrained toddler who cannot move to cooler air","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11703346,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/04/2025","dateComplaintFiled":"12/05/2025","vin":"7SAYGAEEXPF","components":"SUSPENSION","summary":"The contact owns a 2023 Tesla Model Y. The contact stated that while driving at an undisclosed speed and making a right turn, the driver\u2019s side control arm detached from the vehicle, and the contact lost control of the vehicle. The control arm was dragged for several minutes before the vehicle came to a stop. The contact pulled over to the side of the road while on a hill. The contact called the Police to assist with traffic control. The vehicle was towed to the residence. The vehicle was then towed to the Tesla Service Center, where it was confirmed that the driver\u2019s side front lower lateral link assembly had detached. The vehicle remained at the dealer awaiting the repair. Several days later, the contact was informed that the half-shaft assembly had also failed. The manufacturer was made aware of the failure. The failure mileage was 72,350.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11702859,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/03/2025","dateComplaintFiled":"12/03/2025","vin":"7SAYGDEE6PA","components":"TIRES","summary":"Goodyear 255/40R20 tire failed at the inner seam.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."},{"type":"Tire","productYear":"9999","productMake":"GOODYEAR","productModel":"GOODYEAR","size":null,"manufacturer":"Goodyear Tire & Rubber Company"}]},{"odiNumber":11702152,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/24/2025","dateComplaintFiled":"11/30/2025","vin":"7SAYGDEE6PF","components":"SUSPENSION","summary":"While backing out of a parking stall, the bolts securing the front right lower control arm fell off.  One of the bolts rolled under the car and the other bolt was still in the control arm. This vehicle has never been off road, or in an accident. It was towed to the dealership for repairs.  It terrifies me to consider what would have happened to me or my family had the bolts fallen off driving at freeway speeds.    \"Tesla Technician Notes: The customer reported that the lower front control arm fell off, which was verified by inspection showing extensive damage to the suspension, subframe, and front drive unit. The issue was caused by both bolts falling out of the right front lower lateral link. To address this, technicians replaced the front lower lateral and compliance links, steering rack, RF spring and damper assembly, subframe, drive unit, RF halfshaft, RF wheel arch liner, stabilizer bar links, and aero shield, and performed a four-wheel alignment check and adjust. The repair was validated by ensuring all components were securely reattached and functioning properly.\"","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11702022,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/29/2025","dateComplaintFiled":"11/29/2025","vin":"7SAYGDEE4PA","components":"SERVICE BRAKES","summary":"When driving on slippery surfaces, if I release the accelerator pedal\u2014even slightly\u2014the vehicle automatically activates regenerative braking to recapture energy. On ice, this sudden deceleration mimics applying the brakes, which can cause an immediate loss of traction and control.  This happened to me recently while driving in snowy and icy conditions. As soon as I eased off the accelerator, the car engaged regenerative braking, the wheels lost grip, and the vehicle began to slide, similar to what would happen if hard braking were applied on ice. I momentarily lost control of the car, creating a serious safety hazard.  This behavior is not intuitive and can surprise drivers, particularly in winter climates. Unless regenerative braking is manually adjusted or turned off\u2014something not every driver knows to do\u2014the system can unintentionally put the vehicle into a skid.  I am requesting that NHTSA review this issue. A software modification or warning may be needed so drivers are not placed at risk due to unexpected regenerative braking on slippery surfaces.  Thank you for your attention to this safety concern.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11701237,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/22/2025","dateComplaintFiled":"11/24/2025","vin":"7SAYGDEE1PF","components":"STEERING","summary":"My Model Y experienced a sudden steering assist failure while driving. The wheel became extremely stiff/locked even though Autosteer was off. Multiple thermal system faults appeared: VCRIGHT_a271_THSSensorFault, VCRIGHT_a257_THSMIA, GTW_w043_THSVersionMismatch, and HVACSystemNotNominal  This was very scary as I was driving and had no control of steering wheel because it locked.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11701019,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/30/2025","dateComplaintFiled":"11/22/2025","vin":"7SAYGDEE6PF","components":"SUSPENSION","summary":"Control arm on the left side fell off while parking","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11700767,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/15/2025","dateComplaintFiled":"11/21/2025","vin":"7SAYGAEE3PF","components":"SUSPENSION,WHEELS","summary":"Concern: Passenger Side Front Wheel Trim - Fitment issue upon making right turns somewhere from passenger side front suspension area making loud noise started today around 5:30 to 6pm and wheel alignment is error started is showing on screen.  Repair Notes: Technician inspected and road tested the vehicle, verifying a loud noise from the passenger side front suspension area during right turns, as reported by the customer. The issue was caused by loose bolts on the lower lateral link on the left side. The technician replaced the front lower lateral link assembly, along with the necessary bolts and nuts, and performed a four-wheel alignment check and adjustment. After the repair, the technician confirmed the noise was resolved and the vehicle's alignment error was no longer displayed.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11700216,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/18/2025","dateComplaintFiled":"11/18/2025","vin":"7SAYGDEE7PF","components":"STEERING,UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE","summary":"Currently on the newest Tesla Full Self Driving software v14.1.4, it is phantom breaking as well as phantom swearing out of nowhere. It is swerving and using the breaks so hard it actually affects the steering wheel and self disengages it's self (without the big-loud safety alert to immediately take over control), it just does the soft disengage audio notification, like if you wanted to cancel FSD yourself.   The serious problem is that the car does not stop like it should, instead it just continues it seems like it just neutrally rolls on its own drive and twice in the last week it would swerve directly into oncoming traffic. It is not supposed to be doing this at all, especially now that the \"hands off\" approval is enacted.   I drive about 450 miles a week and this has happened about twice a week for the last two weeks. Thank god i was paying attention all four times, but I am so worried this is going to kill someone. I have tried to call TESLA but they purposely don't staff their phones and no one answers.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11699973,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/16/2025","dateComplaintFiled":"11/17/2025","vin":"7SAYGAEEXPF","components":"ELECTRICAL SYSTEM,ENGINE,VISIBILITY/WIPER","summary":"On November 16, 2025, my Tesla Model Y experienced a complete and dangerous failure while driving. The touchscreen went totally blank and stopped responding. All essential driving information and safety functions were lost, including speedometer, gear selection, turn signals, HVAC/defrost, and vehicle controls. At the same time, the car made a continuous loud humming/buzzing sound and displayed a low coolant warning.  This made the vehicle unsafe to operate because I could not see my speed, cannot shift properly, and could not access any safety controls.  This is the second time my vehicle has experienced a critical malfunction. The first major incident occurred on July 28, 2025. A complaint has been filed with the NHTSA under tracking number 11676662.  Both failures involved sudden loss of essential functions, raising serious concerns about electrical, cooling system, or display system defects.  I am reporting this because it is a serious safety risk and could lead to vehicle loss of control, inability to signal, or inability to see speed or gear position.  The problem has been reported to Tesla and is pending evaluation at a Tesla service center. Warning messages and symptoms appeared at the moment of failure with no prior signs.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11699670,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/15/2025","dateComplaintFiled":"11/16/2025","vin":"7SAYGAEE8PF","components":"SEAT BELTS","summary":"Rear passenger seat buckle not working. We have always had a car seat that was tethered at this seat and have not had to use the seat buckle until yesterday when we decided to reconfigure to high back booster configuration and tried to use the seat belt to buckle the kid in.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11699556,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":2,"numberOfDeaths":0,"dateOfIncident":"06/28/2025","dateComplaintFiled":"11/15/2025","vin":"7SAYGDEE4PA","components":"ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,BACK OVER PREVENTION","summary":"The car don't run well","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11699503,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/09/2025","dateComplaintFiled":"11/14/2025","vin":"7SAYGDEE4PF","components":"SUSPENSION","summary":"While parking the car, the bolts on the front lower control arm/tension link\u2014part of the front suspension assembly\u2014came off entirely. Our family, including our two children, were in the car, and the situation was terrifying. If this failure had occurred while we were driving, it could have resulted in a major, life-threatening accident.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11699147,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/11/2025","dateComplaintFiled":"11/13/2025","vin":"7SAYGDEE7PF","components":"SUSPENSION","summary":"On my way home about 2 mi from my house. I heard a little clunk noise coming from the front of my car and I keep driving and I hit a bump. It sounded really loud so I really drove slow. I got home back into my garage. I can hear it really loud sound from the front. The next morning I jacked my car up pull the wheels out. Was checking to see where the noise coming from. What I notice on one side the bolts on my lower positioning arm both were halfway out. Check on you other side of it. The bolt were totally out and resting on the bottom plate of the car. So I went ahead and tried to put it back in. I was able to screw it back in. The bolts were okay. I removed the bolts and looked at it and was still in good shape so able to rethread it back in and tighten it up. This looks like a situation where these bolts will never screw them properly, so that's the reason why I want to report it. I was reading online lot of people having the same problem with this 2023 Tesla y models. The other thing is this could have been very dangerous. It could just broke off and fell. I could have crashed. Maybe kill someone or myself.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11699256,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/29/2025","dateComplaintFiled":"11/13/2025","vin":"7SAYGDEE9PA","components":"UNKNOWN OR OTHER","summary":"I was driving straight on a local street at less than 15 miles per hour using Tesla's full self driving latest software version 14.1.4 when all of a sudden, the car accelerated and veered off to the right and hit another vehicle which was stationary and not moving.  I tried to step on the brake prior to collision, but I couldn't stop my car.  The collision caused significant body damage on both vehicles.  I drive a 2023 Tesla Model Y.  The accident took place 2 days after I installed Tesla's latest software update, which full self driving, version 14.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11699265,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/31/2025","dateComplaintFiled":"11/13/2025","vin":"7SAYGDEEXPF","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING,VISIBILITY/WIPER","summary":"First cold day of the year and the heater stopped working. With the heater not available the windshield couldn\u2019t be cleared it would always fog and cover the windshield blocking the view infront of the vehicle. Next couple days it was even cooler and the windshield was frozen with no way of heating and clearing the view. Yes the issue was reproduced by the service center upon taking the vehicle there once the vehicle was a little warm. Tesla service center mentioned there was an internal fault in the compressor which they can\u2019t be clear so have to replace a compressor, exv valve, pressure temperature sensors and coolant. Vehicle was parked when I tried to turn the heat on in the morning it would just blow cool air. No warning before the failure. Once the compressor faulted it would give a warning \u201cvcfront_a447\u201d cabin climate control system requires service. And just blow cold air everytime the vehicle is started. If turning on heat from the phone app or inside the cabin it would blows cold air for about 10 mins then it will show the warning lamp.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11699004,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/11/2025","dateComplaintFiled":"11/12/2025","vin":"7SAYGDEE8PF","components":"SEAT BELTS","summary":"Subject / Issue: Driver Seat Belt Failure \u2013 Safety Restraint System Defect  VIN: [XXX]  Vehicle: Tesla Model Y 2023  Complaint Description:  On November 11, 2025, at approximately 10:00 PM, while driving near my home, the driver seat belt cable snapped, leaving only the shoulder strap functional. This occurred under normal driving conditions, with no accident, impact, or misuse. The vehicle was then parked at my residence at [XXX] , and the failure made the car immediately unsafe to operate.  The driver seat belt assembly and anchor points are part of the federally regulated Safety Restraint System, covered under FMVSS 209 (Seat Belt Assemblies) and FMVSS 210 (Seat Belt Anchorages). A functional seat belt is critical to occupant safety in any collision, and this defect directly compromises the primary safety system of the driver.  Immediately after discovering the failure, I contacted Tesla Service via the Tesla App. My initial communication explained that the seat belt cable had snapped during normal driving, leaving only the shoulder strap, and requested immediate escalation to a Service Manager and replacement of the entire seat belt assembly. Tesla acknowledged receiving my vehicle at their service center (7077 W Sahara Ave, Las Vegas, NV 89117) but did not provide a repair under warranty.  In multiple follow-up communications with Tesla Service (including with Efrain), I emphasized that this is a serious Safety Restraint System failure, federally covered under FMVSS 209 and 210, and that it was not caused by user damage. Despite these repeated notifications and requests for escalation, Tesla Service refused to repair the seat belt under warranty, citing Owner\u2019s Manual exclusions and limitations, and insisted that the repair would be an out-of-pocket expense. Tesla provided no written justification explaining how a federally covered safety restraint component could be excluded from warranty.  The vehicle remains at t INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11699080,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/08/2025","dateComplaintFiled":"11/12/2025","vin":"7SAYGAEE8PF","components":"SUSPENSION","summary":"I am reporting a safety defect involving loose lower control arm bolts on my 2023 Tesla Model Y Long Range (VIN: [XXX] ), discovered at 33,008 miles. We purchased the vehicle brand new, and it has no modifications or repairs to the suspension.  On 09/02/2024, a warning light appeared. At the time, I did not know if it was related to the suspension. In the weeks after, I began noticing popping/clunking noises when turning or going over bumps, and the steering felt noticeably looser and less stable.  On 11/08/2024, the issue was identified: bolts on the lower control arm were backing out and were extremely loose. On 11/11/2024, during a scheduled Tesla service visit, I drove the vehicle to the service center and demonstrated the noises and steering issues. Tesla technicians inspected the vehicle and confirmed it was unsafe to drive due to the loose control arm bolts.  This is a serious safety concern. Loose or backing-out lower control arm bolts can lead to loss of steering control or suspension separation, creating a high risk of a crash. The vehicle did not provide a clear suspension-related warning prior to this issue, and the problem would not have been noticeable to an average driver until it became severe.  Because this occurred on a well-maintained, unmodified vehicle with just over 33,000 miles, I am concerned this may indicate a broader manufacturing or quality-control issue affecting other Tesla Model Y vehicles. I am requesting that NHTSA investigate this defect for potential patterns and determine whether a recall or corrective action is warranted. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11698175,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/07/2025","dateComplaintFiled":"11/07/2025","vin":"7SAYGDEF3PF","components":"UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE","summary":"I was trying to park my vehicle on a normal street and Tesla's Automatic Emergency Braking APP_w050 kicks in and aggressively brake when i try to parallel park.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11698186,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"11/06/2025","dateComplaintFiled":"11/07/2025","vin":"7SAYGDEE9PA","components":"STRUCTURE","summary":"REAR LIFT GATE: When the rear lift gate opens fully, it immediately and unexpectedly closes within a few seconds with force. This could strike someone standing behind the vehicle. The issue occurs every time the liftgate is opened, even on level ground. I used the pinch button to open the lift gate, and while it was opening I started to put something in the back up near the back seats. As soon as the lift gate fully opened it quickly closed down on me (seemed faster than normal) and I was stuck. The lift gate safety mechanism did not work in that it did not sense that it had closed on something and it continuedd to put pressure on me as it tried to fully close. I was able to rearrange myself and lift it off of me, but the whole time it was still trying to close and when I let it go it immedately finished shutting.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11697204,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"10/01/2025","dateComplaintFiled":"11/03/2025","vin":"7SAYGDEF9PF","components":"VEHICLE SPEED CONTROL,SERVICE BRAKES,FUEL/PROPULSION SYSTEM","summary":"Pulled into hospital parking garage. Stopped to pull parking ticket. When the parking gate was raised, Tesla immediately took off at very high uncontrolled speed. Basically a runaway vehicle. There was no accerlation on my part. Brakes did not work. Hit parked car in the garage about 300 feet from the parking gate. I was taken to hospital with broken wrist. Car has been totaled.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11696419,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/21/2025","dateComplaintFiled":"10/29/2025","vin":"7SAYGDEE5PA","components":"UNKNOWN OR OTHER","summary":"Our tesla y is under warranty but despite a baby seat and an adult sitting in the back seats the rear AC wont turn on automatically and thus providing extreme danger to my toddler. Tesla tried to fix but refuses to continue further citing a software update is needed. THIS IS PUTTING BABIES IN TEXAS HEAT IN EXTREME DANGER AS THEY CANT TELL THE PARENTS THE REAR AC IS NOT WORKING. WHILE MOST TESLAS DO NOT HAVE THIS ISSUE, OUR BATCH OF TESLA HAS THIS PROBLEM YET TESLA REFUSES TO HONOR THEIR WARRANTY CARING MORE ABOUT DOGS WITH THEIR DOG MODE BUT GIVING NO SUCH OPTION TO BABIES(WOULD YOU BELIEVE NO WAY TO KEEP REAR AC on all the automatically unless seat sensor detects baby seat or adult which both are broken in our car","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11695990,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/27/2025","dateComplaintFiled":"10/28/2025","vin":"7SAYGAEE6PF","components":"VISIBILITY/WIPER","summary":"What component or system failed or malfunctioned, and is it available for inspection upon request? HVAC heat pump and defrost/defog system failure. The failure caused immediate fogging/condensation on the windshield and door windows. The vehicle is available for inspection upon request and no parts have been removed. [Tesla Model/Year, VIN last 8].  How was your safety or the safety of others put at risk? Sudden loss of forward and side visibility made it impossible to see lane markings, surrounding traffic, or mirrors, preventing a safe lane change or pull-over to the shoulder. This created a risk of collision with vehicles ahead or beside me.   Has the problem been reproduced or confirmed by a dealer or independent service center? Yes but they are not covering it. This is a very common issue reported by many owners  Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No. The vehicle has not yet been inspected by Tesla, law enforcement, insurance, or third parties.  Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No warning lamps or messages appeared. The fogging occurred suddenly while driving on [date, approx. time], immediately after the cabin heat pump failed to clear the glass and visibility dropped to near zero.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11695566,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/24/2025","dateComplaintFiled":"10/25/2025","vin":"7SAYGDEF9PF","components":"SUSPENSION","summary":"Just in school driveway going over speed bumps and 2 bolts that is hold the control arm fell out.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11695497,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2025","dateComplaintFiled":"10/24/2025","vin":"7SAYGDEE5PA","components":"ELECTRICAL SYSTEM,SERVICE BRAKES","summary":"Driving our 2023 Tesla model Y east on [XXX] on [XXX] near Pecos TX.  Car suddenly lost power and started hard braking.  We were rear ended by a large pick-up truck that was following as we were both traveling approximately 80 miles per hour when this occurred. The car was towed back to Dallas from Big Springs, TX (approximately 280 miles).  The car's rear-end damage was such that my Tesla was deemed totaled by the insurance company.  This power failure and hard braking had happened to me repeatedly over the last few years.  When I spoke to Tesla at the Dallas service center about this issue, they acted as though they had never heard of this happening to anyone.  We were both shaken by this accident but other than some soreness the next day we are physically OK.    Tesla repair estimate was approximately $22,000.  I was forced to buy another car.  I had not planned on doing this as my car was fairly new with low mileage.  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11695326,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/08/2025","dateComplaintFiled":"10/23/2025","vin":"7SAYGDEE0PF","components":"STEERING,SUSPENSION","summary":"While driving home from a shop, my Tesla Model Y suddenly stopped in middle of busy road and became unable to move forward. I had to press the accelerator hard, which caused a loud noise before the car moved slightly and I was able to pull over to side of road. I narrowly avoided being hit by another car. Upon inspection, it was found that front tire connecting rod and suspension had failed, causing rod to drop off. The tow truck who assisted me mentioned that this is common issue with Tesla vehicle.  This was a terrifying experience and I feel extremely fortunate to have escape an accident. My vehicle is less than 24 months old and I am deeply concerned about the safety and reliability of this component . I strongly urge Tesla to issue a recall and investigate this defect. There is no assurance that this failure won\u2019t happen again. And this is scary","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11695125,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/22/2025","dateComplaintFiled":"10/22/2025","vin":"7SAYGAEE7PF","components":"LANE DEPARTURE","summary":"FSD tried to pass on the shoulder multiple times and brake checked people multiple times.  The FSD is unsafe and getting worse.  Speed cannot be controlled.  NO WAY TO CONTROL SPEED!!!?? Did you know this? Did you approve it?  Did elon convince you it is ok?","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11694763,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2025","dateComplaintFiled":"10/21/2025","vin":"7SAYGDEE8PF","components":"STRUCTURE","summary":"My Tesla has a water leak through the liftgate, which is often caused by water ingress through the liftgate assembly. Tesla issued Service Bulletin SB-23-10-003 regarding this issue. When I contacted Tesla for service, they said my vehicle's VIN is not covered under this service bulletin, and I need to pay a service fee. The service bulletin mentions that vehicles built in Fremont, CA, are affected.  Additionally, the rear light is constantly clogged with water, even in 80-degree weather.  Furthermore, there is an air leak on the driver\u2019s side door whenever the vehicle is moving in the next lane. Tesla says this is not covered under warranty. I paid a service fee for the repair, but it is still leaking. I requested them to take another look, and they are sending me a bill again. Thank you, [XXX]  [XXX]  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11693499,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/10/2025","dateComplaintFiled":"10/15/2025","vin":"7SAYGDEEXPA","components":"SUSPENSION","summary":"*Lower lateral link assembly, front lower compliance link assembly, front aero shield, and front halfshaft assembly were damaged. Unable to steer the car afterwards. *Sudden loss of steering, blocking lanes of traffic.  *Problem is common on Teslas and a previous isolated recall was done. Tesla denies this being a widespread issue. *Car made some clunking sounds prior, no lights or any indication this was life threateningly serious. Car suddenly made a loud snap sound backing up, can see parts of the suspension dragging on the ground. Car needed to be towed by flat bed to a Tesla service center.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11692951,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/09/2025","dateComplaintFiled":"10/12/2025","vin":"7SAYGDEE1PF","components":"POWER TRAIN,SERVICE BRAKES","summary":"June 9, 2025 Phantom acceleration. No foot on accelerator. Car jumped from 5 to 35 mph. Breaks unresponsive for 3 seconds, smashed into 4 parked cars, creating a Chain-Reaction crash, my Tesla Model Y Totaled, Airbags deployed. Burlington Police Department arrived, took statements, filed report, no copy yet.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11692603,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/29/2025","dateComplaintFiled":"10/10/2025","vin":"7SAYGDEF9PF","components":"ELECTRICAL SYSTEM,STRUCTURE,UNKNOWN OR OTHER","summary":"Both B-pillar camera housings on my 2023 Tesla Model Y Performance become extremely hot even when the vehicle is parked in a closed garage and not in use. On the morning of the incident, the garage temperature was approximately 78\u00b0F. The car had been parked overnight for over 12 hours, plugged in, and charging to 80%. While the vehicle was preconditioning, no defrost features were active. Despite this, both pillar surfaces measured 156\u00b0F with an infrared thermometer\u2014hot enough to cause skin burns within seconds according to standard burn-threshold data for human skin (~155\u00b0F).  Both sides heating to this temperature simultaneously suggests an electrical or control malfunction keeping the pillar camera assemblies energized. These components sit near the seatbelt anchor and side-curtain airbag area, raising concern of fire, electrical, or occupant-safety risk if the condition persists. Continuous heating while parked could also degrade wiring insulation or camera electronics used by the vehicle\u2019s driver-assistance systems.  The vehicle and affected components are available for inspection upon request. The issue has not yet been inspected or confirmed by Tesla, but a service appointment request was submitted immediately after the event. Tesla repeatedly rescheduled the appointment, delaying it by more than six weeks despite the described safety concern. No diagnostic alerts, warning messages, or notifications appeared in the vehicle or Tesla app.  This abnormal heating has occurred more than once under similar conditions and does not appear to be caused by ambient temperature or sunlight exposure.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11692288,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/08/2025","dateComplaintFiled":"10/09/2025","vin":"7SAYGDEE5PF","components":"VEHICLE SPEED CONTROL,WHEELS,UNKNOWN OR OTHER","summary":"It was raining on I-287 North bound in Bridgewater Township, NJ. I was driving my Tesla Model Y well below the posted speed as it was raining. Suddenly my car took a spin, i lost control of the steering. Car took a 360 degree turn from right most lane on 3-lane highway and ended up on the side of the left most lane, rear ended into the bushes, hit the trees and damaged the back of the car.  My car is all wheel drive, still i lost the control. I was so lucky to be alive.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11692225,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/08/2025","dateComplaintFiled":"10/08/2025","vin":"7SAYGDEE9PF","components":"SUSPENSION,POWER TRAIN","summary":"While driving, I heard a loud clicking noise from the front driver side wheel, followed by resistance and dragging of something under the vehicle. I did my best to pull over safely, but I could no longer steer the car. The control arm complete broke off of the wheel, and was now almost resting on the street while the tire/wheel was lodged into the wheel well bent sideways.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11691675,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/04/2025","dateComplaintFiled":"10/06/2025","vin":"7SAYGDEE3PA","components":"STEERING,SUSPENSION","summary":"The bolt that holds the front lateral link portion the the lower control arm to the subframe fell out while driving. I lost the ability to steer the car and had to stop immediately and have the car towed. In searching the internet this is a know issue by Tesla but has not been recalled.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11691046,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/18/2025","dateComplaintFiled":"10/02/2025","vin":"7SAYGDEE9PF","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"RE: VIN [XXX]  Battery problem Car is less than 3 years old. Suddenly stopped in the middle of the road. Only had about 5 seconds or so to react and the car stuttered and shut down. Could not move it or drive it all. Dashboard was still working but it would not move and flashing red in the console. Very scary and frustrating experience. Fortunately, I was on a city and not on a highway. The car had an error: \"Pull to the side\" which was very short of an alert response.  I tow the car to Tesla center and was told that  more than likely main battery issue with the inverter or similar. The Service center does confirm the inverter has been reset but they cannot find anything wrong with it.  I do not think it is safe to drive as incident could happen again with the battery/inverter. This has happened to many other cars Tesla had.  Thanks, [XXX]  [XXX]  [XXX]    INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11690255,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/27/2025","dateComplaintFiled":"09/29/2025","vin":"7SAYGAEE2PF","components":"SUSPENSION","summary":"Noticed a minor squeaking sound during turning and during minor road bumpiness. Got worse, so did troubleshooting (turn wheel full right/left at very slow speed). There was a very loud pop/bang, and then a horrible grinding sound with accompanying vibration. Got out, noticed a large bolt laying on the ground. Looked under the car, and noticed the bolt was missing from the LH lateral linkage. The wheels are now canted/misaligned with each other (both facing inward, or one straight/one turned). There were zero warnings from the on board computer. If this had happened at highway speeds it could have been deadly or otherwise catastrophic. Completely unacceptable design.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11690215,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/27/2025","dateComplaintFiled":"09/28/2025","vin":"7SAYGDEE9PF","components":"STEERING,SUSPENSION,WHEELS","summary":"During normal driving on Sat Sep 27 2025, unusual noises started to come from the front left wheel. There were no warning lamps or messages, and no indication of issues prior to onset of the noise. I had the vehicle towed to a Tesla Service Center the following day.  Tesla's technicians found that the front lateral link bolt on the left hand side had backed out and fallen out of the subframe. They determined that the cause was related to improper torque specification or application of the original bolt. They reached this conclusion in part because the passenger side lateral link to subframe bolts were also under-torqued. Rear bolts were not affected.  Tesla has replaced the front lateral links on both sides with new bolts. There was no vehicle accident or damage, so there has been no involvement or inspection by police or insurance.  It is fortunate that this issue began when the vehicle was traveling at low speed, and that I chose to have the vehicle towed to the service center rather than driving it. The bolt has loosened when the noise started, and finally fell out at the service center. Had I been driving at highway speeds when the bolt fell out, I could have lost control of the car and injured myself and others. Online research suggests this is not an isolated incident for this model of car.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11689928,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/21/2025","dateComplaintFiled":"09/26/2025","vin":"7SAYGDEE5PA","components":"STEERING,SUSPENSION,WHEELS","summary":"I picked up my son from school and got home at about 3:30 PM on Sunday 9/21/2025. My son got out of the car and I heard a \u201cclicking\u201d sound when turning my steering wheel to the left to prepare for backing into my garage. There were no warning lights or messages for this issue. I did get out of my car and checked, but did not see anything that hit my car underneath. I got back in my car and continued backing my car into the garage. The nightmare started happening - The bolts connecting the front control arm and steering knuckle fell off that caused the left \u201carm\u201d disconnected from the steering knuckle. This had resulted a sudden total loss of steering control. Please see attached photos. I could not imagine if this would have happened on the freeway.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11689256,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/21/2025","dateComplaintFiled":"09/23/2025","vin":"7SAYGDEE7PF","components":"SUSPENSION","summary":"On last sunday (Sep.21, 2025), I drove my tesla model Y on high way. The vehicle suddenly loss of control and start shaking a lot. In the mean time, there are many system error messages posed on the screen, making the vehicle totally not drivable.  On the second, it was identified by the Tesla service team that the lateral link bolt is missing. This issue has been the subject of Tesla recalls and reports, but after double check, my model Y never receive this recall, and cause me having no chance to prevent this accident happen. On last Saturday (Sep.21, 2025), I already reported the suspension issue through tesla app, but no Tesla service team person contact me, nobody help me. In summary,  missing lateral link bolt is a very serious problem that cause the vehicle loss of control. However, Tesla never gives me a chance for recall repair, and even I report this and I still got no response.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11688524,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/19/2025","dateComplaintFiled":"09/19/2025","vin":"7SAYGDEE9PF","components":"FORWARD COLLISION AVOIDANCE,LANE DEPARTURE","summary":"The Full Self Driving (Supervised) ADAS in this vehicle will react to shadows on the road and can put the car or other cars at risk.  We have had multiple instances where, on a sunny day, the car will react to shadows cast on the road and take evasive action like braking or switching lanes abruptly.  This can be hazardous due to the random nature of the of the occurrences and them happening at times when a driver may be lulled into a false sense that the car seems to be driving itself well.  So far we have been lucky that no other vehicles were traveling too close behind or to the side of us.  We have experienced this behavior multiple times and there are other people online who have reported this.  The car gave no warning indicators either before, during, or after the occurrence.  Note that our car uses a Hardware 3 computer.  I believe that this issue may have been fixed on newer Tesla cars that use Hardware 4.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11688217,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/13/2025","dateComplaintFiled":"09/18/2025","vin":"7SAYGDEE1PA","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"I am writing to formally lodge a complaint against Tesla, Inc. regarding multiple critical safety failures that occurred with my Tesla Model Y (VIN: [XXX] ) during a collision on Saturday, [XXX], while I was traveling eastbound on [XXX] from the [XXX] exit to the [XXX] exit in Pennsylvania. At approximately [XXX], I was driving in the left lane when a BMW SUV abruptly cut into my lane ahead of me, accelerated briefly, and then suddenly braked. I immediately applied the brakes multiple times in an effort to stop my car. Even though there was sufficient space to stop safely, the braking system failed to respond, resulting in a collision with the BMW in front of me. Despite my efforts to avoid the impact, the following dangerous and unacceptable failures occurred at the time of the accident:  1.Failure of Regenerative Braking / Deceleration: When I lifted my foot from the accelerator, the vehicle did not decelerate as expected under Tesla\u2019s regenerative braking system. 2.Failure of Braking System: Despite pressing the brake pedal twice\u2014including a heavy application\u2014the braking system failed to prevent collision, contrary to Tesla\u2019s advertised safety performance. 3.Failure of Collision-Avoidance Features: Critical safety systems\u2014including Automatic Emergency Braking, Forward Collision Warning, and Obstacle-Aware Acceleration\u2014did not engage to mitigate or prevent the impact. 4.Failure of Airbag Deployment: Despite the severity of the crash, none of the airbags deployed, exposing me to serious risk of injury and raising grave concerns about the integrity of the Model Y\u2019s occupant protection systems. 5.Post-Collision Failure of Regenerative Braking: Following the accident, when I attempted to drive the vehicle, the regenerative braking system was completely non-functional, creating a continuing safety hazard and rendering the vehicle unsafe to operate. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11687537,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/23/2025","dateComplaintFiled":"09/16/2025","vin":"7SAYGAEE8PF","components":"STRUCTURE,UNKNOWN OR OTHER,VISIBILITY/WIPER","summary":"Summary of Complaint: My 2023 Tesla Model Y has had two roof glass failures in three months (two glass roof replacements). Both times, the glass cracked from small road debris while driving under normal city conditions.  Safety Concern  The roof glass appears unusually fragile and prone to cracking, raising concerns about whether it meets industry standards for impact resistance and occupant safety. The rapid failure rate (two roof glass panels in three months) suggests a potential design or materials defect rather than isolated incidents of road damage.  If roof glass panels cannot withstand normal road debris, this presents a safety risk for drivers and passengers, as well as for other motorists if large shards detach while driving.  The roof glass seems unusually fragile. Two failures in such a short time suggest a design or material defect. If the glass cannot withstand normal road debris, it may not meet durability or safety standards. There is also risk to occupants and other drivers if roof glass fails while in motion.  Request: Please investigate whether the 2023 Tesla Model Y roof glass meets required safety standards, and whether this issue is affecting other owners.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11687384,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/10/2025","dateComplaintFiled":"09/15/2025","vin":"7SAYGDEE0PF","components":"FORWARD COLLISION AVOIDANCE,LANE DEPARTURE,BACK OVER PREVENTION","summary":"This started at about 65000 miles in my 2023 Model Y.  The rear camera first lost picture and I received a warning that it may be intermittent.  It has progressed now to the point that autopilot, navigation, all cameras, cruise control, auto headlight, and auto wipers are all nonfunctional.  The car does not know its location.  All safety features such as lanekeeping, cross traffic alert, auto braking are disabled.  The rearview camera no longer functions.  Software updates no longer complete downloading.  While there are numerous reports of computer short circuits in hardware 4 cars, the only solution I am offered is to have the computer replaced at my own cost of just under 3000 dollars.  And that would be warranted only for one year or 12500 miles.  Reviewing the submissions on the NHTSA website as well as searching online, this problem is not infrequent. I do not feel safe letting my wife or daughter drive the car.  Certain 2024 and 2025 models with this problem have been recalled for new computers.  This must be expanded to include 2023 models as well.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11687493,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/15/2025","dateComplaintFiled":"09/15/2025","vin":"7SAYGDEE9PF","components":"WHEELS","summary":"The front driver\u2019s side wheel came off of the axel while parking. Lug nuts/studs appear intact, suggesting a suspension component failure. This is a serious safety hazard that could have caused loss of control and injury.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11687035,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2025","dateComplaintFiled":"09/13/2025","vin":"7SAYGAEE6PF","components":"Carry Handle, Shell, Base,Chest Clip, Buckle, Harness,Insert, Padding","summary":"The shoulder straps will not stay. They are supposed to lock in place once you adjust it and buckle the child in, but unfortunately, they will play back-and-forth and they will not lock in place. It is the same problem that Nuna is having with other versions of their car seat. We followed all instructions for cleaning, all instructions for maintenance, we have contacted the manufacturer and are unsatisfied with their response. They will not tell us what they think is broken, they will not tell us how to potentially fix it, nor will they admit that there is a problem, even though we have shown them video evidence. Instead, they want us to re-purchase a replacement item for half price. This issue allows the child to climb out of the car seat because the straps will not restrain them. The child can simply push on the straps and climb out.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."},{"type":"Child Seat","productYear":"9999","productMake":"NUNA","productModel":"EXEC","manufacturer":"Nuna Baby Essentials, Inc."}]},{"odiNumber":11685474,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/20/2023","dateComplaintFiled":"09/06/2025","vin":"7SAYGAEE5PF","components":"FORWARD COLLISION AVOIDANCE,LANE DEPARTURE","summary":"This is a complaint regarding intermittent camera blindness, driver assistance failure, and dismissed diagnostics on a 2023 Tesla Model Y. These issues have impacted critical safety systems including: \u2022Pillar and rear-view cameras \u2022Autopilot and Traffic-Aware Cruise Control (TACC) \u2022Park assist and visualization systems  Despite multiple service visits and clear documentation, Tesla has failed to diagnose or remedy the malfunction, attributing the issues to external weather factors despite my repeated statements that the problems occurred in clear conditions.  The vehicle has also generated camera blocked/blinded alerts, even when the lenses were clean, and service technicians confirmed the B-pillar camera was blocked during 8.7% of the drive cycle \u2014 a serious figure given that Tesla\u2019s driver-assist systems depend entirely on vision-based processing.  The vehicle has shown alerts related to Automatic Emergency Braking being disabled, which Tesla attributed to a \u201cfalse trigger.\u201d Regardless, the vehicle may have operated without key crash-avoidance systems enabled at unknown times.  I live near Santiago Canyon, a winding road I specifically raised concerns about in relation to Tesla\u2019s camera-only system. A recent fatal crash in that same area involving a Tesla with severe post-collision fire damage has made this complaint more urgent. My concerns appear predictive and ignored.  Timeline of Complaints \u202212/20/2023: Rear camera issues begin. \u202212/22/2023: Initial service request opened. \u202212/31/2023 \u2013 1/4/2024: Repeated documentation of pillar camera blindness and system failures. Tesla dismisses as fogrelated. Invoice #3000S0008955083 issued (Irvine, CA). \u20221/4/2024: I confirm continued camera blindness after service. \u20221/5/2024: I formally tell Tesla I believe the issue is due to a software update and is broader than one sensor. \u20227/11/2024: New concerns about GPS failure and power trunk documented in invoice #3000S0010537222 (Lake Forest, CA).","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11685416,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/05/2025","dateComplaintFiled":"09/05/2025","vin":"7SAYGDEE7PA","components":"SUSPENSION","summary":"The 2 bolts on the lower lateral control arm on the front driver side fell off as I was driving. This caused the front wheel to collapse into the wheel well. Two large bolts were on the ground. Car had to be lifted onto tow truck . The car is out of warranty but this is a manufacture defect for the bolts to just fall off. If I had been on the freeway, there would have been a major collision. Luckily I was on a residential street.  Tesla needs to do a recall. I looked up this issue and many Tesla owners have the same experience. Please help","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11685140,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/26/2025","dateComplaintFiled":"09/04/2025","vin":"7SAYGDEE0PF","components":"SUSPENSION","summary":"The contact owns a 2023 Tesla Model Y. The contact stated while driving 2 MPH, in a parking lot, the message for an alignment was displayed for several seconds before the front driver\u2019s side wheel separated from the vehicle. The vehicle was towed to the dealer. The tow truck driver had difficulties placing the vehicle on the tow truck. Upon inspection, the contact found two loosened bolts had detached and fallen to the ground. The front suspension was also loose. The dealer confirmed that the bolts had detached from the vehicle. The vehicle was repaired. The contact related the failure to NHTSA Campaign Number: 21V835000 (SUSPENSION). The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 36,000.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11684364,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2025","dateComplaintFiled":"09/02/2025","vin":"7SAYGDEE9PA","components":"VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE","summary":"When using the adaptive cruise control or \u201cautopilot\u201d feature on my Model Y, the vehicle will brake extremely hard without warning. This sudden, unnecessary braking is commonly referred to as phantom braking. The failure is available for inspection upon request.  This malfunction poses a significant safety risk to myself and others, especially vehicles following behind, as it could lead to rear-end collisions. The issue is widespread, with many other drivers experiencing the same problem.  The problem is easily reproducible on highways, particularly at certain intersections where no obstacle is present. The system will sometimes display a \u201ccurvature assist\u201d prompt despite the road being straight, causing the vehicle to brake abruptly.  I have not taken the vehicle to a dealer because the warranty has expired. The issue has not been confirmed by a dealer or independent service center, nor has it been inspected by the manufacturer, police, or insurance representatives. However, I reported it directly to Tesla and have received no response.  No warning lamps or error messages appear before the failure, aside from the inaccurate \u201ccurvature assist\u201d prompt.  Cause: UNKNOWN.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11684201,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/31/2025","dateComplaintFiled":"08/31/2025","vin":"7SAYGAEEXPF","components":"STEERING,SUSPENSION,WHEELS","summary":"Two days ago a warning popped up on the Tesla screen saying to schedule service for something the car had detected. It said the car could still be driven.  I submitted a service request in the app, and in the meantime researched the error. Per Google, it said this was a potential issue with suspension / steering components that needed to be looked at.   The next day, a Tesla technician called and asked what my appointment was for. I told him about the error and that I had found it said it was for a suspension or steering issue. He told me I was wrong, and that it was only for low tire pressure. The car did not have low tire pressure. He said the appointment wasn't needed, cancelled the appointment, and told me to drive 30-40 miles to clear the error.   Literally 5 hours later, after my wife driving my kids down the freeway, when parking on the street in front go my house the car made a giant pop and the front left sank. We looked under the car and the front drivers side control arm had completely disconnected, popping straight down towards the road. More concerning, two bolts popped out, not broken, but just clearly loose and had finally unscrewed. You will see them on the ground in the pictures.   If this had happened 5 minutes earlier while on the freeway I don't want to even think about what might have happened. These cars should be recalled, this is super dangerous. Not to mention the fact that Tesla explicitly canceled my appointment for this and told me not to bring the car in.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11683887,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/21/2025","dateComplaintFiled":"08/29/2025","vin":"7SAYGDEE2PF","components":"STEERING,WHEELS","summary":"Incident Details:     \u2022    Date/Time: [XXX].     \u2022    Location: [XXX]      \u2022    Event: While driving, the front left wheel partially detached without warning, causing an immediate loss of steering control.  Findings (third-party technician at the scene):     \u2022    The wheel/control arm/linkage had come loose/detached.     \u2022    Two major suspension bolts were extremely loose or had detached.     \u2022    A rotor screw detached easily during inspection.     \u2022    Photos, videos, and witness statements are available upon request.  Current status: Tesla has not provided a failure analysis or demonstrated that the issue is resolved. Similar failures have been reported on social media, and recalls between 2021\u20132023 addressed front suspension lateral link fasteners that could loosen or detach.   \u201cA 2021 recall (NHTSA Recall #21V835) affected Model 3s from January 2019-April 2021 and Model Ys from March 2020-June 2021. A 2022 recall (NHTSA #22V895) was for certain 2023 Model Ys with issues on the left-hand lateral link. \u201c  My vehicle has not been included in any such recall, and I received no prior notification. Supporting documentation (emails, service records, publications) is available upon request.  Risk Level: Extremely high. This defect creates a severe danger to drivers, passengers, and the public. Tesla\u2019s lack of corrective action leaves many customers at risk. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11683445,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/18/2025","dateComplaintFiled":"08/27/2025","vin":"7SAYGDEE3PF","components":"LANE DEPARTURE","summary":"Statement of Facts Regarding Tesla Accident  [XXX]  On [XXX], I was involved in an accident with a Tesla that I had rented directly from Tesla\u2019s rental program. The vehicle was equipped with Tesla\u2019s full software capabilities, including AutoDrive and the Smart Summon feature. At no time during the rental process was I given warnings, training, or any overview about how these features work, the risks they pose, or the long history of reported incidents involving Teslas colliding with stationary objects while operating under self-driving or summoning functions. On [XXX], I used the Summon feature for the first time in the parking lot of my business at [XXX] . The car was parked in spot [XXX], where I regularly park. I attempted to use Summon while standing in full view of the vehicle, but the software repeatedly displayed \u201clost connection.\u201d After disabling Wi-Fi, I held the Summon button again and the car successfully pulled out of the spot, drove forward, and arrived directly in front of me. This demonstrated the feature was functioning properly on that day. On [XXX], while again parked in the same spot, I attempted to demonstrate Summon to my wife. I was standing in clear view, approximately 50\u201375 feet away, near the complex entrance. As before, the software repeatedly displayed \u201clost connection.\u201d I attempted to reengage by hitting the summon button to reconnect the command. That did not work. When I walked up to the vehicle, I discovered that the front quarter panel near the wheel had come into contact with the covered parking pole. At no time was I aware that the car had hit anything, nor did the system provide any alert that it had engaged with an object. This stands in stark contrast to the way Tesla\u2019s software consistently warns when the car is being manually driven \u2014 giving constant alerts when drifting out of a lane or approaching another vehicle. The absence of such a warning during Summon demonstrates a failure of the software\u2019s sa INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11683536,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2024","dateComplaintFiled":"08/27/2025","vin":"7SAYGDEF6PF","components":"FORWARD COLLISION AVOIDANCE,LANE DEPARTURE","summary":"Tesla has a bug with their basic  Autopilot software that they refuse to fix and that I believe is causing a safety issue.  They advertise Autopilot as standard on all Tesla's as an active safety feature that helps reduce driver stress and improve safety on the road.    Here is the issue.  Basic Autopilot has a feature built into it that limits the speed to 5 mph over the speed limit.  This is a great idea!  However, since a software update that was released early last summer, the car struggles to read the proper speed limit.  For instance, many roads in my area are posted at 65 mph.  The car doesn't read these and defaults the speed limit to 50 mph, meaning I can only use Autopilot at 55 mph max.  When most people are driving 70 mph, this causes a safety issue.  Tesla is aware of the problem.  I have filed MANY bug reports, and even contacted a service center about the issue.  The service center claims to be aware of it, and said that they escalated the problem to the software team, but no fix has been issued in over a year.    Either they just don't care about this issue and are too busy trying to work on FSD and Robotaxi to fix it, or they are purposely not fixing it to force people to subscribe to FSD as FSD doesn't have this issue.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11682605,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/22/2025","dateComplaintFiled":"08/23/2025","vin":"7SAYGDEE9PF","components":"FORWARD COLLISION AVOIDANCE","summary":"While driving a Tesla Model Y on a freeway in Arkansas, the vehicle was operating in Autopilot mode (Tesla's driver-assistance system). During a highway merge, the vehicle followed a state trooper's car too closely and failed to slow down appropriately. The trooper had to apply his brakes to avoid a collision. After stopping the vehicle, the trooper issued a written warning, explicitly attributing the issue to equipment failure and advising immediate correction.  This issue appears to involve a failure of the adaptive cruise control and forward collision detection system while Autopilot was engaged. No collision occurred, but the situation posed a clear safety risk to both the trooper and my vehicle.  This was not the first issue with the vehicle's automation. In a previous incident (November 2024), the vehicle exceeded the posted speed limit while on Autopilot, resulting in a traffic citation.  Tesla has been notified, and a service request is open. Diagnostic review is pending. There were no warning lights or alerts from the vehicle before the incident. The vehicle remains available for further inspection if required.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11682492,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/24/2025","dateComplaintFiled":"08/22/2025","vin":"7SAYGAEE9PF","components":"STEERING,SUSPENSION,WHEELS","summary":"According to TESLA service, my two \"lateral links\" for the front wheels need to be replaced. They sent us photos of the issue and it looks like one of the fasteners for one of the lateral links was missing (1 of two fasteners)  If the other fastener failed/fell out the car could easily steer out of control.  The problem of the lateral links was confirmed by Tesla servicing. They are repairing it under warranty. It was only been inspected by the manufacturer, Tesla.  There were no warning lamps. The only indication was the thumping sound during turns.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11681578,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/14/2025","dateComplaintFiled":"08/19/2025","vin":"7SAYGDED2PF","components":"ELECTRICAL SYSTEM","summary":"The vehicle went into Turtle mode and there was a warning sign that power was reduced. The car eventually stopped moving on the highway seconds later. The warning time was minimal and I was on a two lane highway when the car stopped in one of the lanes during rush hour. This is the third time I have had this warning since February 2025 and I started leasing the vehicle December 2024. The first time, the service replaced the accelerator pedal. The second time, the rear motor. This third time, they are saying it's the accelerator pedal again. Each time there is no warning or signs that there is an issue and it is unacceptable for a vehicle that is only one year old.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11681257,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/17/2025","dateComplaintFiled":"08/18/2025","vin":"7SAYGDEF9PF","components":"VISIBILITY/WIPER","summary":"Front wipers stoped during use on windscreen, returned to functionality and then minutes later shut down. No ability to manually or via rain sense to get arms to move. Performed soft, hard, and thired suggested Tesla reboot. Not resolved. Service  scheduled for 15 days rendering vehicle unsafe to drive.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11681135,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/16/2025","dateComplaintFiled":"08/17/2025","vin":"7SAYGDEE0PF","components":"SEAT BELTS","summary":"2nd Seat belt does not latch and cannot be secured. This poses a serious safety risk while driving.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11680545,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/13/2025","dateComplaintFiled":"08/14/2025","vin":"7SAYGDEE6PF","components":"ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,SERVICE BRAKES","summary":"Driving on I 880 south on the fast lane. The car suddenly braked for no reason and began to shutdown. It warned me to pull over before complete shutdown. Luckily there was space on my left and I was able to rolling stop. Nothing on the screen was working. Turned on hazard light. Got out of car with my phone. Accessed Tesla app and ran battery check. After couple mins the error went away. Tried to slowly move with hazard light on. It appeared to have fixed itself. Slowly merged back into freeway when it was safe. Attached notification when I tried to schedule service request.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11678960,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/07/2025","dateComplaintFiled":"08/07/2025","vin":"7SAYGDEE4PA","components":"EXTERIOR LIGHTING,VISIBILITY/WIPER,LANE DEPARTURE","summary":"Las luces son demaciado fuertes y el aire conducionsdonen Florida no funciona","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11678237,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/30/2025","dateComplaintFiled":"08/04/2025","vin":"7SAYGDEE0PA","components":"STEERING,WHEELS","summary":"I am writing to report severe safety concerns involving my Tesla Model Y. Without any accident or impact, my vehicle experienced a mechanical failure on [XXX}, when the front left tire detached, making the car immobile. The vehicle had approximately 31,500 miles and no prior damage or accident history. Tesla towed the car for repairs.  However, during the repair process, I discovered that the vehicle was transferred to a body shop in Chantilly, VA, without my prior knowledge or consent. When I visited the shop to retrieve personal belongings, I was shocked to see that the condition of my vehicle had significantly worsened. The technician informed me that the car now had serious structural damage, including a twisted frame and extensive paint damage. This damage did not exist before and was not caused by an impact. The technician indicated that repairs would take at least a week if only bodywork was addressed.  Most concerning, the vehicle was transferred with no visible damage, yet now has severe structural issues. Tesla has suggested replacing the damaged body parts later, which makes no sense given that the car was in a safe condition prior to the transfer. Additionally, the front wheel, which detached earlier, was reassembled without impact, but the vehicle remains unsafe. It has taken over 30 days to attempt repairs, and the vehicle still is not fully fixed. I do not feel safe driving it under these conditions.  Furthermore, communication regarding the damage has been poor. I was not informed of any body or structural damage before the transfer. Tesla\u2019s recent message asked me to pick up the vehicle, stating they will order parts later, which is confusing and concerning.  Given the extensive damage, delays, and safety risks, I request the NHTSA investigate these issues. I also urge Tesla to buy back my vehicle so I can use the credit toward purchasing a new Tesla, ensuring my safety and confidence.  Thank you for your attention to this urgent matter. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11678264,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/02/2025","dateComplaintFiled":"08/04/2025","vin":"7SAYGDEEXPF","components":"STEERING","summary":"The contact owns a 2023 Tesla Model Y. The contact stated while driving at an undisclosed speed, there was an abnormal sound coming from the steering wheel, and the electronic power steering was not functioning properly, requiring an increased effort to maneuver the vehicle. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 20,000.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11678047,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/31/2025","dateComplaintFiled":"08/03/2025","vin":"7SAYGDEE0PF","components":"WHEELS","summary":"I am writing to formally report a serious safety incident involving my Tesla Model Y 2023, VIN: [XXX] , in which the front right tire detached from the axle while parking on [XXX] at [XXX] .  Description of Incident: While maneuvering the car slowly into a parking spot, the front tire suddenly dislodged from the axle or aero suspension. The car became immobile on the spot. Thankfully, there were no injuries, but the outcome could have been catastrophic had this happened at speed.  The car was immediately towed to Tesla Service Center Sacramento, Arden Way, where technicians diagnosed the failure as being due to The issue being caused by loose front lower lateral link mounting bolts and damaged front compliance links \u2014 a structural suspension component.  Critical Concerns: Tesla\u2019s own technicians confirmed that:  This failure was not caused by user error or road impact.  The issue was caused by loose front lower lateral link mounting bolts and damaged front compliance links  The bolts had loosened over time or were improperly torqued during manufacturing or servicing.  Emotional & Functional Impact: I am now afraid to drive this vehicle, unsure of its reliability and safety.  I\u2019ve experienced anxiety, sleep disruption, and ongoing depressive symptoms since the incident.  This event has interrupted my daily life, shaken my trust in Tesla, and caused extreme emotional stress.  Had this happened on a highway or in traffic, it could have led to serious injuries or fatalities.  My Formal Requests: A written report detailing the failure, root cause, and whether it relates to known issues or recalls.  A clear statement on whether Tesla assumes liability for this event.  A full remedy, which may include:  Replacement or buyback of the vehicle, Compensation for emotional distress and lost use,  Commitment to enhanced quality control inspections. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11677984,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":2,"numberOfDeaths":0,"dateOfIncident":"07/02/2025","dateComplaintFiled":"08/02/2025","vin":"7SAYGDEE3PF","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"The vehicle in front of us came to a sudden stop, but my Tesla failed to issue any alerts or activate automatic braking. When we attempted to brake manually, the car did not allow full braking and continued moving forward, ultimately causing a collision. This strongly suggests a malfunction in the Tesla\u2019s safety or braking system.  As a result, I\u2019ve suffered significant financial losses due to the vehicle being totaled and damage caused to other vehicles/other persons injuries involved. This incident is also likely to lead to increased insurance premiums moving forward.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11677444,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/31/2025","dateComplaintFiled":"07/31/2025","vin":"7SAYGDEE9PF","components":"LANE DEPARTURE","summary":"-As a regular driver in the DC area, I have repeatedly experienced the Lane Departure Avoidance system disabling itself mid-drive. This is particularly troubling in city driving conditions marked by unpredictable traffic, unclear lane markings, and frequent distractions\u2014scenarios where these safety features are most essential. Lane Departure Avoidance helps prevent accidents by alerting drivers or gently correcting steering if the vehicle unintentionally drifts out of its lane. -I don't know if there was a specific concern about the safety of others, but it may have. -Unknown -Not needed -No - just happened","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11676662,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/26/2025","dateComplaintFiled":"07/28/2025","vin":"7SAYGAEEXPF","components":"STEERING,SUSPENSION,WHEELS","summary":"While driving on the freeway, I heard an unusual noise coming from beneath the battery of my car. Concerned, I drove to a nearby friend's house and parked there, carefully checking my dashboard for any warning signals but finding none. I decided to resume my journey, but as I backed out of the driveway, I heard a sudden noise indicating something had come loose, followed by a crackling sound. Upon inspecting the car, I discovered that the control arm had become detached, the axle had popped out, and two bolts had come off. During the towing process, I noticed that the steering had become extremely tight.  To my surprise, I had never received any recall notice from Tesla addressing this issue. Considering that my car is less than two years old, I was deeply disturbed by the situation. This incident has significantly undermined my confidence in the safety of the vehicle, as it highlights a potential manufacturing defect involving defective parts. I regularly use this car to drive my children to their activities, and knowing that this could have led to a catastrophic failure such as tire separation, loss of steering control, or compromised braking capabilities especially on the freeway, is worrying.  The car was towed to a dealer and currently in the queue for evaluation by tesla technicians. I requested detailed service report from Irvine service center.  There were no warning indicators in the dashboard while I was driving or after the bolts came loose.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11676373,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/26/2025","dateComplaintFiled":"07/26/2025","vin":"7SAYGAEE6PF","components":"ELECTRICAL SYSTEM,VISIBILITY/WIPER,LANE DEPARTURE","summary":"The tesla computer freezes. Sudden there is no information from the car, no miles per hour, no navigation, no side view cameras. I can drive the car but that's is all. Since the navigation is entirely dependent on the computer I can't tell where I am going. It has happened more than 30+ times in the car.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11675282,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/18/2025","dateComplaintFiled":"07/22/2025","vin":"7SAYGDEE2PA","components":"WHEELS","summary":"I am writing to report a serious safety issue following a recent service appointment for my Tesla Model Y at the Peabody, MA location (10 Andover St) on Friday, [XXX]. After driving approximately one hour on the highway following my visit, I heard a popping noise. Upon arriving home, I inspected my vehicle and removed the lug nut cover from the rear right tire \u2014 the one that was serviced during my appointment. To my shock, two lug nuts came off with the cover, and two others were not even screwed in.  This is absolutely unacceptable and extremely dangerous. The wheel could have come off while I was driving, which could have led to a catastrophic accident.  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11674418,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/15/2025","dateComplaintFiled":"07/18/2025","vin":"7SAYGDEF4PF","components":"UNKNOWN OR OTHER,LANE DEPARTURE,BACK OVER PREVENTION","summary":"While attempting to park my Tesla, I accidentally struck another vehicle\u2019s side step with the front passenger side of my car. The other vehicle was not damaged, but my Tesla sustained visible damage.  The vehicle\u2019s camera system failed to detect or display the side step, giving the impression that there was sufficient clearance. As a result, I relied on what I believed to be accurate visual guidance from the Tesla camera system. During a follow-up visit to the Tesla Service Center in Gilroy, California, I was told that similar incidents have occurred before. According to the technicians, the camera system has known limitations in detecting low-profile or side-mounted obstacles, such as running boards or side steps.  This presents a significant safety concern. Tesla vehicles rely heavily on cameras and sensors for driver awareness, particularly during parking maneuvers. When key blind spots exist in the system\u2014especially in areas the driver may not be able to visually confirm easily\u2014it puts both property and people at risk. Drivers are conditioned to trust the vehicle\u2019s spatial guidance systems, but in this case, that trust may lead to preventable accidents.  Given Tesla\u2019s growing market share and the increasing use of its camera-based safety and autonomy features, I believe this issue could affect many other drivers. It may warrant broader review to determine whether a design or software update is necessary to improve detection of low-profile obstacles and better inform drivers in parking scenarios.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11673191,"manufacturer":"Tesla, Inc.","crash":false,"fire":true,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"05/26/2025","dateComplaintFiled":"07/13/2025","vin":"7SAYGDEF7PF","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"On Memorial Day weekend, my car was parked outside, and apparently back passenger window was left open, which caused the backseat area of the car to be soaked in water. We noticed that in the morning, and parked the car inside the garage, and kept the door and windows open so it could dry quickly. However, a few hours later, around 4:30 pm, the car caught fire while parked in the garage. We called 911 right away and quickly using two fire extinguishers, quickly put out the fire. The Frisco Fire Department opened up the investigation, and I believe they concluded the cause of the fire was an electrical short circuit due to water or battery-related issues. The fire incident occurred inside the garage, which could have potentially burned the entire house. However, due to the brave actions of my [XXX] , we put the fire out, but he ended up in the hospital due to severe smoke inhalation. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11672510,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/05/2025","dateComplaintFiled":"07/10/2025","vin":"7SAYGDEE7PA","components":"ELECTRICAL SYSTEM","summary":"The car computer (HW3) in my 2023 Tesla Model Y failed without warning while I was traveling from Maryland to New Jersey. When I attempted to drive the car, the main screen was completely black and unresponsive, meaning I could not see or control any essential functions\u2014no speed display, gear indicator, or system feedback. The vehicle was not drivable. Acceleration was extremely delayed (took more than 10 seconds to start moving from stop) when attempting to move, and the car felt like it could stop at any moment without warning. I had no way to safely monitor or control the vehicle\u2019s basic operation.  This created a serious safety risk\u2014not only was I unable to access the gear or speed, but the vehicle was in a condition where it could shut down suddenly at any time due to the computer failure. This left me stranded while away from home and could have resulted in dangerous situations if I had been on the road when it failed.  Tesla Service inspected the vehicle and confirmed the issue was an internal fault in the car computer (HW3), diagnosed by their senior technician. They provided a repair estimate of approximately $3,000. No police, insurance, or other third parties have inspected the vehicle.  There were no warning messages, alerts, or symptoms before the failure occurred. It happened suddenly and completely at around 59,000 miles\u2014just 9,000 miles past the basic warranty limit. The failed computer is being fixed by Tesla service center in Paramus, NJ location.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11672542,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/09/2025","dateComplaintFiled":"07/10/2025","vin":"7SAYGDEE3PF","components":"STEERING","summary":"Making a right turn and heard a pop sound. Pulled into a parking lot immediately found the steering arm dropped and shortly after a large bolt fell out. There is supposed to be 2 bolts holding up each side, one bolt was already missing. Event occurred without incident. Normal street driving at a low speed turn.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11672278,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/09/2025","dateComplaintFiled":"07/09/2025","vin":"7SAYGDEE0PF","components":"BACK OVER PREVENTION","summary":"The contact owns a 2023 Tesla Model Y. The contact stated while reversing out of the garage, the message \"Camera Temporarily Not Available\" was displayed intermittently. The contact stated that the failure progressively worsened, and the rearview camera had become inoperable. Additionally, the contact stated that a software update notification was displayed; however, upon initiating the update, the center display screen froze in the middle of the update. Additionally, the contact stated that the front and rearview cameras, the navigation system, the cruise control mode, and distant cruise control mode, the blind spot detection system, the self-driving assist system, and other safety systems were inoperable. The contact stated that the vehicle appeared stationary on the center display even while driving. The vehicle was taken to a Tesla Service Center, where it was diagnosed and determined that the computer system needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 64,000.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11672022,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/08/2025","dateComplaintFiled":"07/08/2025","vin":"7SAYGDEE2PA","components":"VISIBILITY/WIPER","summary":"car has a improperly installed windshield, it got cracked while sitting in a covered parking lot on June24th,2025. the hottest day of season with 100 + degrees temperature,Crack was very small in the middle of  windshield size3\u201d x 3\u201d and got bigger waiting for Tesla\u2019s appointment.When i went to Tesla today for replacement of windshield they just gave me the run around and denied to replace under warranty. This is a manufacturing defect as there is nothing else but a crack . Tesla should be fined for big time and ordered to fix it under warranty. There are so many customers who have the same problem.The crack  never happened with any outside influence .","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11672082,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/27/2024","dateComplaintFiled":"07/08/2025","vin":"7SAYGDEF1PF","components":"ELECTRICAL SYSTEM,ENGINE","summary":"1) What component or system failed or malfunctioned, and is it available for inspection upon request? Response: All 3 times has been with a faulty inverter  2)How was your safety or the safety of others put at risk? Response: Safety was a HUGE concern.  The Tesla model Y has stalled and completely shut down while driving through traffic and at speed.  The complete failure did not allow any coasting to try and get out of harms way.  3) Has the problem been reproduced or confirmed by a dealer or independent service center? Response: All 3 times this issue has occurred were all serviced by Tesla directly and has always been a faulty inverter.   4) Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Response: Yes, all 3 times the car failed the car was assessed by Tesla's service station  Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? 5) Yes, the first 2 times the warning appeared there was only a matter of seconds before the car completely stopped in the middle of traffic.  This last time there was a warning stating the car will not restart if stopped.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11671817,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/06/2025","dateComplaintFiled":"07/07/2025","vin":"7SAYGDEE7PF","components":"UNKNOWN OR OTHER","summary":"I was using the self driving in about 65 miles per hour this was little bit under speed limit in highway in Florida. Suddenly the car started to do zig zags and cycles alone and when I tried to control the car and drive my self the car didn\u2019t respond to me and self driving couldn\u2019t be stopped I couldn\u2019t switch to regular driver this was self driving malfunction and could cause big accident in a highway. The car stopped because it took me out of the road and hit the guardrail.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11670678,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2025","dateComplaintFiled":"07/02/2025","vin":"7SAYGDEE8PF","components":"SUSPENSION","summary":"Tesla lateral link bolts fell out and/or sheared off. The happened on the front driver side of the vehicle. It happened while driving.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11670301,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/30/2025","dateComplaintFiled":"06/30/2025","vin":"7SAYGDEE4PA","components":"STEERING,SUSPENSION","summary":"The contact owns a 2023 Tesla Model Y. The contact stated while driving at an undisclosed speed and attempting to complete a left turn, the contact briefly heard an abnormal clicking sound coming from the front end of the vehicle, after which the steering wheel jerked abnormally. The vehicle quickly returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the front-end suspension bushings. The contact was also informed that a bolt on the driver\u2019s side control arm had loosened. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 54,000.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11670031,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/29/2025","dateComplaintFiled":"06/29/2025","vin":"7SAYGDEE3PF","components":"LANE DEPARTURE,BACK OVER PREVENTION,FORWARD COLLISION AVOIDANCE","summary":"The Tesla \u201cself driving\u201d features are inconsistent, at best, and frequently fail. I can not believe that the government approves these capabilities or the Tesla is accepting liability for road use. If these features are not reliable under supervised conditions, why would they be considered safe for robo taxi release?  I have repeatedly tried to report this to Tesla and they say the systems are operating as designed.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11669618,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/26/2025","dateComplaintFiled":"06/27/2025","vin":"7SAYGDEE7PF","components":"SUSPENSION","summary":"I was driving my 2023 Tesla Model Y under normal road conditions when a sudden mechanical failure occurred. There was no collision or external impact involved.  While driving in the San Jose area, the bolt of the front left lower control arm suddenly detached, causing the control arm to disconnect and drag on the ground.  As a result, the front wheel became jammed, the vehicle lost steering control, and I was unable to continue driving safely. Upon immediate inspection, I found the suspension system severely damaged, with the control arm completely detached from its mounting point, posing a serious safety risk.  The vehicle has approximately 19,200 miles and is still under factory warranty. This kind of failure is extremely uncommon and appears to be a structural or manufacturing defect.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11669421,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/22/2025","dateComplaintFiled":"06/26/2025","vin":"7SAYGDEF7PF","components":"UNKNOWN OR OTHER,LANE DEPARTURE","summary":"My 2023 Tesla Model Y has produced concerningly loud mechanical noises while parked, plugged in, and not being driven. I\u2019ve experienced this on two separate occasions\u2014[XXX] and [XXX]\u2014after the vehicle had been parked for several hours in a garage. Upon waking the car (without driving it), it emitted a very loud and persistent mechanical sound, both while plugged in and even after unplugging.  The volume and intensity of these sounds were far beyond normal operation and raised immediate concerns of overheating, component failure, or an underlying safety defect. The experience felt unsafe enough that we considered exiting the vehicle both times.  We attempted to schedule a service appointment through the Tesla app, but received no response, and the request appears to have disappeared with no record remaining in the app.  Based on the nature of the sound, we\u2019re unsure what it could be, and may indicate a malfunction in the cooling system or battery thermal management.   I have video documentation of both incidents, along with video from other nights with similar temperatures where this did not occur, for comparison.  I\u2019m submitting this report out of genuine concern for vehicle safety and reliability, especially given Tesla\u2019s known issues with thermal and battery behavior in high-heat conditions. These noises began recently, and we have owned the car since 2022 and have driven it consistently in high Texas heat every summer. This suggests a new or developing malfunction, not a feature of normal operation.  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11669530,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"06/26/2025","dateComplaintFiled":"06/26/2025","vin":"7SAYGDEE5PA","components":"STEERING","summary":"The contact owned a 2023 Tesla Model Y. The contact stated that while driving approximately 45 - 50 MPH, the contact lost control of the vehicle. The contact stated that while attempting to regain control of the vehicle and attempting to correct the steering wheel, the vehicle kept going to the right and to the left independently. The contact was unable to regain control of the vehicle. The contact stated that the vehicle struck a railing and a concrete divider with the passenger\u2019s side front bumper and then the rear passenger\u2019s side quarter panel, and the vehicle spun around on the highway and came to a stop. The contact pressed the emergency latch to exit the vehicle out of fear that the vehicle might catch on fire. The contact stated that the rear passenger\u2019s side tire was pushed back due to the impact. There were no warning lights illuminated. The contact stated that all the air bags deployed as designed. The vehicle was towed to a local Collision Center. A Police report was filed. The contact stated that the vehicle was deemed destroyed by the Insurance Provider. The contact sustained injuries to the upper back, left shoulder, right elbow, and neck; however, there were no broken bones reported. The contact received medical attention for the injuries sustained. The local dealer was not contacted, and the vehicle was not diagnosed or repaired. The manufacturer was not yet notified of the failure. The approximate failure mileage was 40,000.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11668616,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/12/2025","dateComplaintFiled":"06/23/2025","vin":"7SAYGAEE9PF","components":"AIR BAGS,SEATS","summary":"Front Passenger Seat Occupancy Sensor Defect \u2013 Tesla Vehicle  In March 2025, my Tesla vehicle began displaying a warning message indicating a fault in the front passenger seat occupancy sensor system. I brought the car in for service on March 14, 2025, and the system was reportedly replaced. However, in April, the issue recurred \u2014 the seat sensor alarm would activate randomly, particularly after going over bumps, falsely indicating that a passenger was present when the seat was unoccupied.  I returned the car to Tesla service, and they again claimed to have repaired the issue. Despite this, the false passenger occupancy alerts continued. In May, I contacted Tesla and submitted several videos clearly documenting the problem. Tesla performed a remote diagnostic and stated that the seat occupancy sensor was functioning as intended.  On June 22, 2025, I brought the vehicle back in for in-person inspection. Tesla physically examined the vehicle and acknowledged that the false alarm could be reproduced in a similar model vehicle, effectively confirming a design defect. Despite this, Tesla maintained that the issue did not affect the safety or function of the front seat.  I believe this defect presents two significant safety concerns: 1.The frequent false alarms are distracting during driving, increasing the risk of an accident. 2.The defect raises serious concerns about the reliability of airbag deployment and other safety systems, which rely on accurate seat occupancy detection in the event of a collision.  I have video evidence and service documentation supporting the timeline and recurrence of this defect. The problem has been reviewed multiple times by Tesla service teams, both remotely and in person. Tesla has acknowledged the issue can be reproduced but has taken no corrective action.  I have videos of the defect I can submit and documentation of my conversations with Tesla.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11668631,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/22/2025","dateComplaintFiled":"06/23/2025","vin":"7SAYGAEE9PF","components":"SUSPENSION","summary":"The bolt that connects the control arm to the vehicle chassis fell out of the care (and was recovered) and the mechanic noted the other bolt was also very loose.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11667889,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/12/2025","dateComplaintFiled":"06/19/2025","vin":"7SAYGDEE1PF","components":"FORWARD COLLISION AVOIDANCE,ELECTRICAL SYSTEM","summary":"I am writing to raise a safety concern regarding the use of Tesla\u2019s Full Self-Driving (FSD) system on my 2023 Tesla Model Y when a rear hitch-mounted bike rack is installed.  Numerous users, including myself, have experienced dangerous or erratic behavior from FSD when carrying bicycles on a rear-mounted rack. Specific issues include:  False detection of a trailing vehicle directly behind the car.  Phantom braking or swerving, including abrupt lane changes or acceleration.  Unreliable navigation at intersections (e.g., nearly running stop signs) due to apparent misinterpretation of sensor data.  In some cases, tailgating or aggressive following behavior by the vehicle.  These behaviors appear to stem from the FSD system misinterpreting the presence or visual signature of the rack and bikes as another vehicle. In several online reports, this has led to unsafe maneuvers. To temporarily mitigate the issue, some drivers have resorted to taping over the rear camera, which is neither safe nor user-friendly.  While I recognize Tesla has made improvements such as camera obstruction warnings (e.g., in FSD v12.5.6+), these do not address the core misclassification problem.  My requests: That Tesla officially acknowledge and investigate FSD misbehavior in the presence of rear-mounted bike racks.  That Tesla provide clear driver guidance on whether FSD should be used when such a rack is installed.  That the FSD system include an option for a \u201cBike Rack Mode\u201d or alternative logic to prevent rear-camera misinterpretation.  That this concern be escalated within your safety and AI development teams to ensure user safety is prioritized.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11667864,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/12/2025","dateComplaintFiled":"06/18/2025","vin":"7SAYGDEE7PA","components":"Carry Handle, Shell, Base","summary":"I am writing to formally report a safety concern involving the Cybex Calisto G 360 convertible car seat.  The issue pertains to a persistent rattling noise that emanates from the seat, specifically from the area near the child\u2019s footrest, just above the belt tensioner lock mechanism. This sound occurs consistently during vehicle operation, regardless of whether a child is seated or the seat is unoccupied.  I contacted the manufacturer, and their response was as follows:      \u201cAfter our Product Team reviewed your claim, it was determined that the amount of rattle you hear is completely normal. It passes our quality review for sound. The specific sound that is heard is from the metal rod inside the belt tensioner door.\u201d  While I appreciate their response, I remain deeply concerned. A rattling sound originating from a critical restraint mechanism area warrants a thorough safety inspection. The explanation that it is \u201cnormal\u201d does not ease concerns about potential long-term reliability, wear, or failure of a restraint system component.  Given that this noise may indicate looseness or internal movement of a part involved in child restraint tensioning, I strongly believe this issue requires further investigation by independent safety professionals.  Please let me know if any additional documentation, photos, or videos would help in assessing the issue.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."},{"type":"Child Seat","productYear":"2024","productMake":"CYBEX","productModel":"CALLISTOG 360","manufacturer":"Columbus Trading-Partners USA, Inc."}]},{"odiNumber":11667042,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/06/2025","dateComplaintFiled":"06/15/2025","vin":"7SAYGAEE0PF","components":"SUSPENSION","summary":"The lower control arm of the passenger front wheel separated from the vehicle entirely while the vehicle was in motion.  There are two bolts which attach the bushing to the front sub-frame assembly.  These bolts pass through the frame and are secured into nuts which are affixed to the frame.  The bolts are not captured; there is no retention device (pins, wiring) which prevent these bolts from backing out of position, other than torque.  Blue thread-lock compound was visible on both bolts, which remained present in the bushing after the control arm separated from the frame.  When the arm detached from the frame, it dropped to the asphalt and made a loud grinding noise.  The passenger side front wheel became directionally unstable and rotated inward and left, out of alignment with the intact driver-side wheel.  This misalignment, while the vehicle was in motion, disrupted steering control and forced the passenger front wheel into the fender, causing friction and significant further damage to the frame and the suspension.  This damage, combined with the driver's actions, stopped the car immediately.  Fortunately, this occurred at low speed.  Unfortunately, the cumulative damage left the vehicle immobilized in the middle of public road.  Due to the great weight of the vehicle and the unstable front wheel, the vehicle could not be removed from the roadway and thus blocked traffic for several hours.  The bolts, frame, and control arm were not visibly damaged.  The bolts lost torque and backed out of the frame without noticeable indication that they were doing so.  Tesla's characterization of the fault was that the vehicle \"ejected\" the bolts.  Tesla repaired the damage under warranty.  Multiple reports of similar (visually identical) events are available: [XXX]  [XXX]   INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11666524,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2025","dateComplaintFiled":"06/12/2025","vin":"7SAYGDEE8PF","components":"AIR BAGS,SEAT BELTS","summary":"While driving, a persistent error appears on the screen with a chime: \"Front left safety restraint system issue\" (Error Code: RCM2_a128).  After researching online, it appears this is a commonly reported issue among Tesla owners and may have serious safety implications. The error code RCM2_a128 indicates a fault in the vehicle\u2019s safety restraint system, specifically related to the seat belt or restraint mechanism on the front left side.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11666057,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"05/27/2025","dateComplaintFiled":"06/10/2025","vin":"7SAYGDED6PF","components":"AIR BAGS,LANE DEPARTURE,BACK OVER PREVENTION","summary":"The primary safety restraint system, specifically the driver's side airbag, failed to deploy during a significant frontal impact collision. This severely compromised my personal safety, as my head struck the steering wheel with force, leading to injury and pain. Had the impact been more severe, the lack of airbag deployment could have led to much more serious, potentially life-threatening, injuries. Immediately after the impact, the primary braking system also malfunctioned, and the vehicle's warning and autopilot systems became compromised, posing further safety risks.   The specific airbag non-deployment problem has not yet been reproduced or formally confirmed by a dealer or independent service center,  vehicle is currently scheduled for its first post-accident inspection at a Tesla Collision Center address 6010 Richmond Ave, Houston TX 77057 on June 11, 2025, and is available for inspection.  To date, the vehicle has not been formally inspected by the manufacturer, police, or insurance representatives for these specific malfunctions. Police responded to the accident scene and filed a report, but no technical inspection was conducted by them.  There were NO prior warning lamps, messages, or symptoms indicating a malfunction with the airbag system before the collision. However, immediately after the collision, the primary brakes failed and the warning system and autopilot system showed signs of malfunction/disruption; no specific warning lights related to these post-impact issues appeared prior to their malfunction.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11665422,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/06/2025","dateComplaintFiled":"06/06/2025","vin":"7SAYGDEE6PF","components":"STEERING,SUSPENSION","summary":"A suspension rod/bolt fell off my car.  When I was making a right hand turn my car began screeching and shaking, I lost control for a second and almost hit another vehicle, luckily I was able to stop my car.  I had my car towed to a Tesla service station for repair.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11664968,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2025","dateComplaintFiled":"06/04/2025","vin":"7SAYGDEF1PF","components":"UNKNOWN OR OTHER","summary":"Description of Incident:  I was taking my family on a road trip from Disneyland back home to Chandler, Arizona when our 2022 Tesla Model Y displayed a battery issue. We stopped in Palm Springs to charge, but the battery would only charge very slowly and capped out at 32%. We brought the vehicle to the Palm Springs Tesla Service Center, where they diagnosed a failure in the high-voltage (HV) battery and stated it would need to be replaced \u2014 a process that would take about a week.  Given that the car is only two years old, I found it concerning that a battery expected to last around 10 years would already need replacement. We were provided a loaner vehicle and returned to Arizona.  When the repair was completed, I drove the loaner vehicle back to Palm Springs (a 5-hour trip) to pick up my car. On the return drive home, I stopped at a Tesla Supercharger in Quartzsite, Arizona, but the vehicle would not charge. After spending over 90 minutes on the phone with Tesla roadside assistance, a tow truck was dispatched and took both me and the car to the Glendale, AZ Tesla Service Center.  There, I was informed \u2014 again \u2014 that the HV battery needed to be replaced. I explained that this component had just been replaced two days ago in Palm Springs, and asked for an explanation. I was not provided with any specific technical reason for the repeated failure, other than being told that the battery \"just needs to be replaced again.\"  Safety Concerns:  At this point, I am deeply concerned that there may be a more significant or systemic issue with the vehicle\u2019s electrical or battery systems that has not been properly identified. The repeated HV battery failures \u2014 combined with the lack of a clear explanation \u2014 raise serious safety concerns for my family and me, especially given how reliant the vehicle is on this system for power, propulsion, and emergency response.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11664227,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/31/2025","dateComplaintFiled":"06/01/2025","vin":"7SAYGDEE2PA","components":"STEERING,ELECTRICAL SYSTEM,LANE DEPARTURE","summary":"We experienced an extremely dangerous and life threatening situation with Tesla Y model on [XXX] around [XXX] and would like to report to NHTSA. We were driving on [XXX] going towards Nashua and my TESLA-Y car when the steering wheel froze and I got message that front camera was not working. When I tried to steer the car in the lane, the car suddenly braked and took two 360 degree spins (turns) on the highway with cars streaming at high speed around us. We went from the left lane to the right most lane after two 360 degree spins and ended in the right lane. Luckily, no other autos hit us and I was able to take control of the car and pull over in the right lane. The incident is recorded int the Tesla's harddrive which we can make this available to you.   the car started working normally so we drove back home.  We have had minor control incidents with the lane assist and auto pilot systems of this car in 2023 and 2024. We have complained and showed the problem to Tesla dealer in Watertown, MA. However they said there is nothing wrong with the car.   We request you to investigate this incident with Tesla and find out the cause for the car to take this dangerous breaking and spinning incident on a highway.    Thanks,  [XXX]  and [XXX]  [XXX]   INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11663167,"manufacturer":"Tesla, Inc.","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/26/2025","dateComplaintFiled":"05/27/2025","vin":"7SAYGDEF7PF","components":"POWER TRAIN,ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"Vehicle had a open window during rain storm. Interior got wet. Next day the vehicle was left to dry out. Vehicle caught on fire and engulfed in flames in the backseat. Nobody was harmed fire was contained by the Frisco Fire Department. Vehicle was then towed away.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11663013,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/23/2025","dateComplaintFiled":"05/25/2025","vin":"7SAYGDEE9PA","components":"STEERING,VEHICLE SPEED CONTROL","summary":"I have had Supervised Full Self Driving in the vehicle for well over a year. I have used the Smart Parking feature Monday-Thursday to park the vehicle at work and it has worked flawlessly.   On [XXX] around [XXX], I went to [XXX] . After entering the gate to parking on [XXX], I drove slowly. I was able to select a parking spot and tapped on it on the screen for the selection and then started the automatic parking. There were no other cars around as we were all just starting to enter the gate and park. The car began to move in reverse. It then paused turned the wheel a bit, turned it back, tried to decide what it was going to do and started to move forward. The car then drove up the curb on to the walkway and almost drove into the building. I was able to hit the brake quickly to stop the process. There was no damage to the building or the car.   I had never had an issue with the Smart Parking until this time. I then backed the car off the sidewalk and parked it myself.  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11662916,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/24/2025","dateComplaintFiled":"05/24/2025","vin":"7SAYGDEE5PA","components":"UNKNOWN OR OTHER","summary":"\u2022Incident Date: [XXX] \u2022Location: Dallas, GA \u2013 Intersection of [XXX]  and [XXX]  \u2022Systems Involved: Forward Collision Avoidance, Automated Driving System  Description: While operating my 2023 Tesla Model Y Long Range Sport in Full Self-Driving (FSD) mode at approximately [XXX] AM on [XXX], when the vehicle failed to yield at a yield sign while heading west on [XXX]  at the intersection of [XXX] . A vehicle was already traveling west on [XXX] , and FSD accelerated through the yield rather than stopping or yielding. I had to apply the brakes rapidly to avoid a near side-swipe collision. The road was dry, with partly cloudy weather. Fortunately, no collision occurred. Dashcam footage was saved and can be made available. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11662867,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/23/2025","dateComplaintFiled":"05/23/2025","vin":"7SAYGAEE6PF","components":"STEERING,VEHICLE SPEED CONTROL,UNKNOWN OR OTHER","summary":"UNKNOWN  I was driving with no Advanced Driver Assistance Systems (ADAS). My vehicle took control of the steering wheel, swerving uncontrollably, almost hitting approaching cars, and a wooden electricity post.  It was diffucult to keep the steering wheel steady. I struggled to pull the vehicle to the side of the road until I made a complete stop.  A witness checked on me and was concerned that I had almost crashed.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11662584,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/18/2024","dateComplaintFiled":"05/22/2025","vin":"7SAYGDEE4PF","components":"POWER TRAIN,ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"On [XXX], the vehicle displayed multiple alerts: \u201cElectrical power reduced,\u201d \u201cClimate cabin controller requires service,\u201d \u201cElectrical system may not support all features,\u201d and \u201cVehicle may not restart.\u201d I scheduled service for May 21, 2024, and dropped the vehicle off at the Tesla Service Center in Fresno, CA.  Tesla failed to provide a written invoice for that visit. A service advisor told me \u201cIt was a glitch\u201d and that I should check the app, but no documentation appeared. Despite multiple in-person and written requests, I never received a record of the visit. On [XXX], the vehicle failed to start and was towed back to Tesla. A May 24 invoice confirmed a major safety issue\u2014a high-voltage current fault that triggered the Pyrotechnic Battery Disconnect.  Tesla later marked the May 21 appointment as \u201ccanceled\u201d in their system. I photographed this cancellation screen in July, confirming the visit was erased despite a clear safety-related defect. This raises concerns about Tesla\u2019s compliance with documentation and reporting obligations.  I also submitted two reimbursement requests for $470.12 in transportation costs, which Tesla has not honored. These incidents show a pattern of concealment and unfair warranty practices.  I respectfully request an investigation into this issue and whether a broader safety recall is warranted. Supporting documents are available upon request. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11661933,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/10/2025","dateComplaintFiled":"05/19/2025","vin":"7SAYGDEE9PA","components":"WHEELS,FORWARD COLLISION AVOIDANCE","summary":"This is my 7th report.  On [XXX] [XXX] pm I was traveling home from Alburquerque and was just past Isleta Resort and Casino heading south on [XXX].  I don't use cruise control very often because of the emergency braking that occurs (and that I have reported several times before).   I was on a long drive and decided to try it on a short section of [XXX] on my first day, and found that it was slowing on it's own when I approached a car from behind. Two days later on the way home, when there was no one in front of me, it slowed significantly without needing to and I thought it was better than the past rapid braking...as I was thinking about this, the car abruptly \"slammed on the brakes\".  I was forced forward but had my seat belt on. Stuff fell off back seat onto the floor.  The Igloo cooler on the front passenger floor toppled forward.  I'm quite sure there would have been a accident had someone been behind me.  Additionally, the car is not recording my tire rotation from 16,000 miles, and continually says the last tire rotation was at 8,000.  Good thing Discount Tire keeps track, as I am now overdue for another rotation (25k+ miles). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11661462,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/27/2025","dateComplaintFiled":"05/16/2025","vin":"7SAYGDEE9PA","components":"UNKNOWN OR OTHER","summary":"My name is [XXX]  and I'm a 2023 Model Y owner.   My car is completing 2 years on [XXX]. It was delivered on [XXX].  I've about 18000 miles.  The tires were all in pretty good conditions. My touch screen did not give any low-pressure warning or any sort of warnings.  On [XXX] we were driving from Charlottesville to Centreville, Virginia. After about 25 miles on [XXX], car wobbled a lot and we pulled over and find a flat tire with the side teared as shown in attachments.  We called Tesla road side assistance and they said we can tow it to Richmond, VA and then replace tire next day which is Monday.  We then called AAA and towed the vehicle in a truck back home to Centreville, VA.  Next day Tesla road side tire team came. They checked the tire and found no nails and he mentioned that the tire still has good over 50% thread life.   I asked him how this could have happened and it is bizarre and totally strange this happened as we don't have any damage on our rims or wheels.  I paid 365$ to replace the tire as the technician told replacing is the only choice.  A brand-new tesla that came with 4 tires - how can this happen when we have maintained and we have rotated and always maintained the recommended pressure.  There was not a warning and suddenly tire became like this.  We would like Tesla to arrange for reimbursement of the tire that did not last even 2 years and for the towing expenses of 370$ (attached receipt here). Reached tesla with the only email that I found online: resolutions@tesla.com and got no response in 2 weeks INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11661345,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/15/2025","dateComplaintFiled":"05/15/2025","vin":"7SAYGDEE6PF","components":"FORWARD COLLISION AVOIDANCE","summary":"The issue lies with Tesla\u2019s Full Self-Driving (Supervised) system 12.6.4 on HW3. While driving on roads with lower speed limits (such as 35 or 45 MPH), the vehicle occasionally brakes abruptly for no apparent reason, even when there are no vehicles or obstacles ahead. This unexpected braking behavior can be dangerous, as it may lead to rear-end collisions if the driver behind is not attentive or prepared to stop suddenly.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11660814,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/10/2025","dateComplaintFiled":"05/14/2025","vin":"7SAYGDEDXPF","components":"FORWARD COLLISION AVOIDANCE","summary":"This incident happened on [XXX], I just got the Tesla data and police report. Here are the events as I remembered:  - I was driving my 2023 Tesla Y with FSD supervised (v13.2.8) along [XXX] entered from [XXX]  and driving close to north of [XXX]  without any issue - Noticed a car in front of me braking hard (about 6secs from the recording dashcam footage) - Realized FSD was not braking hard enough (or at least it did not feel like it)  - Slammed on the brake for what felt like an eternity (about 2 secs from the dashcam footage) -  Rear end collision on the front car at 25 mph, airbag deployed.  I remembered feeling the brake pedal vibrating but did not stop the car at all.  By analyzing the raw data provided by Tesla, it is found brake, accelerator, AEB, ABS and TSC were completely messed up after FSD failed, please refer to the attached analysis report.  Note: The dashcam video file and the original Tesla data are available for reviewing if any need as I cannot upload along with this report. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11660756,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/04/2025","dateComplaintFiled":"05/13/2025","vin":"7SAYGDEF0PF","components":"ELECTRICAL SYSTEM","summary":"The contact owns a 2023 Tesla Model Y. The contact stated while driving at an undisclosed speed with the full self-driving system activated, the message \"System Malfunction - Take Over Immediately\" was displayed. There was no warning light illuminated. The vehicle was taken to the dealer, who was unable diagnose the vehicle or duplicate the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 39,000.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11660109,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/09/2025","dateComplaintFiled":"05/10/2025","vin":"7SAYGDEF3PF","components":"SUSPENSION","summary":"Driving less than 5 mph, upper and lower control arms break off, throwing front driver side body onto front driver side tire. It could\u2019ve been extremely bad if we were driving on the freeway and even caused death.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11659869,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/09/2025","dateComplaintFiled":"05/09/2025","vin":"7SAYGDEE1PF","components":"FORWARD COLLISION AVOIDANCE","summary":"Adaptive cruise control changes speed without warning, often when passing a truck clearly in another lane, but also for no apparent reason.  This occurs an average of approximately once every 5 miles, but at irregular intervals.  It slows quickly enough to be a hazard.  This occurs in all modes (set by speed limit or manual).","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11659100,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/05/2025","dateComplaintFiled":"05/05/2025","vin":"7SAYGAEE6PF","components":"FORWARD COLLISION AVOIDANCE","summary":"While proceeding across the southbound two lanes of a divided 4 lane street the vehicle inexplicably braked violently to a complete stop. When stopped the vehicle was across the two lanes of the road (as I was headed for a divided left turn lane). The was traffic on the road that had to stop for my vehicle. It took a couple of seconds for the car to release the brakes and allow me to continue across the street. This could have cause a wreck if the street traffic had not been paying attention or had assumed I was going to continue as should have been expected. I had to try to hit the gear shift stock in order to get the car to continue moving, although I am not sure that the car required this action. I did not know for how long the vehicle would be immobile. I could have been injured or killed due to this \"phantom braking\" incident.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11657979,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/29/2025","dateComplaintFiled":"04/30/2025","vin":"7SAYGAEE6PF","components":"UNKNOWN OR OTHER","summary":"Control arm bolts failure.   As my wife was driving from a stop light making a right turn at below 10 mph she heard a loud bang. Both of the bolts connecting the control arm had fallen out onto the ground causing the wheel to fail and push back into the wheel arch. The problem has been reported to the dealer but from research and conversations with them this is fairly common. Should that have happened on a freeway it could have been catastrophic.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11657208,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2025","dateComplaintFiled":"04/28/2025","vin":"7SAYGDEE6PA","components":"SEAT BELTS","summary":"The contact owns a 2023 Tesla Model Y. The contact stated that while driving at an undisclosed speed, an unknown seat belt message was displayed along with an audible chime while the front driver's side seat belt was securely buckled. The vehicle was taken to the dealer, who replaced the front driver's side seat belt buckle, but the failure persisted. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 24V376000 (Seat Belts); however, the VIN was not included in the recall. The manufacturer was not made aware of the failure. The failure mileage was 76,792.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11657299,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":2,"numberOfDeaths":0,"dateOfIncident":"04/24/2025","dateComplaintFiled":"04/28/2025","vin":"7SAYGDEF0PF","components":"AIR BAGS","summary":"The contact owned a 2023 Tesla Model Y. The contact stated that while driving at 45 MPH, occupied with his son in the vehicle, another vehicle collided into the front center of the vehicle, causing the vehicle to merge into another lane. The air bags did not deploy. \u00a0The contact sustained injuries to his neck, shoulder, and lower back. The contact son sustained injuries to the neck. No medical attention was required. The vehicle was towed to Al's Towing Yard. The contact stated that a police report was filed. The contact mentioned that the seat belts did retract. The contact stated that the failure was not diagnosed by a dealer or independent mechanic. The vehicle was deemed a total loss. The manufacturer was notified of the failure, and they informed the contact to call his insurance company. The approximate failure mileage was 30,491.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11655844,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/16/2025","dateComplaintFiled":"04/21/2025","vin":"7SAYGDEE9PA","components":"STEERING,SUSPENSION","summary":"Knocking noise coming from front left tire when turning, accelerating, and reversing. Investigated noise and found a bolt hanging (unscrewed) from control arm/tie rod and another bolt loose and working it's way loose. If this bolt unscrew, I'm positive steering would be lost.  See pictures.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11655915,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/18/2025","dateComplaintFiled":"04/21/2025","vin":"7SAYGDEE0PA","components":"STEERING","summary":"Vehicle was performing normally until I stopped and put vehicle into reverse to back into a supercharger stall. Heard a clunk when starting to back up. Car started to resist moving and front started to lift in the air a few inches. Stopped and went forward to go around and try again. Vehicle would not turn to left when going forward. Got out and noticed front passenger wheel was not aligned with other front wheel. Then noticed tie rod was ripped out of socket.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11654625,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/07/2025","dateComplaintFiled":"04/14/2025","vin":"7SAYGDEE5PF","components":"VISIBILITY,AIR BAGS,FORWARD COLLISION AVOIDANCE","summary":"My wife was driving the car on March 7th 2025. Before she leaves the house, she had her front defroster on and the windshield was clear before she leaves the house. 5 minutes later, the front windshield became so foggy to the point she could not see anything in front of her and the front defroster was still on. And because of that so foggy windshield she moved out of her lane with no lane departure warning or anything and then she hit the railway pole without any emergency brakes going off or any warning signs letting her that she is about to hit something.  The whole front of the car was gone and the car was totally lost but no airbags deployed at all and that was also concerning.  Also there was no issues or any warning lamps or messages before the loss.  The car was taken to a body shop and was inspected by the body shop and I believe a representative from my insurance company went to inspect the car at the body shop.  So these are the parts I felt faulty or causing the safety concern: - front defroster  - automatic emergency brakes  - lane departure warning - forward collision warning","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11654110,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/11/2025","dateComplaintFiled":"04/11/2025","vin":"7SAYGDEF0PF","components":"SEAT BELTS","summary":"The panel covering the driver seatbelt popped open & now the seatbelt position cannot be adjusted correctly. It appears as if the track holding the seat belt behind the panel is loose /rattling and the seatbelt system may need to be tightened down. I immediately contacted the dealer/manufacturer & Tesla wants 17 days to simply look at the issue.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11653981,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/29/2025","dateComplaintFiled":"04/10/2025","vin":"7SAYGDEE9PA","components":"UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE","summary":"This is my 6th complaint about Tesla. I wrote recently when my remote drivers could not unlock my car. I solved it myself and when I got home, I called Roadside service for help re-programing the key card that failed.  The person told me to call Tesla on Monday about the inability of my other drivers to unlock my car.  I did that yesterday, and I told him I thought it was something wrong with my car, and suspected I needed to take it in for service.  He said no, it wasn't the car but that I needed Premium Connectivity ($10/mo) in order for my drivers to be able to unlock my car.   He put me on hold and came back to tell me that \"it's a safety thing\" so that no one can remotely unlock my car. The reason I put 2 friends in other states on my profile was for them to be able to help me, as a single woman who lives alone and takes camping trips alone. That is not a possibility.  Furthermore, I asked him about the sudden braking on Cruise Control and he'd never heard of it.  He uses the auto drive, that they don't call auto drive anymore...presumably because of the safety issues.   I think this car needs to be recalled like the trucks were. They are not safe and Tesla doesn't care.  By the way, the car has 5G, but I cannot stream my music or listen to podcasts, to which I'm already subscribed, without paying for Premium Connectivity.  What a scam.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11652177,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/28/2025","dateComplaintFiled":"04/01/2025","vin":"7SAYGDEE9PA","components":"ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE","summary":"This is my 5th complaint and involves, again, the key card. This is the used key card the El Paso Tesla Dealer was kind enough to give me, and help me program, when one of the original key cards, less than a year old, stopped working.  (Tesla wanted me to pay $45 for 2 new key cards) The used key card stopped functioning so I planned to call Tesla and have them \"reprogram it\"...something that must be done while I am in the car.  I went on a last-minute trip and took my spare, barely-used key card. I also had my phone but didn't realize I'd not re-downloaded the Tesla app when I recently troubleshot my phone.  Later in the day I parked at CIty of Rocks State Park in NM, still without connectivity, and locked the car with the \"good\" key card.  Then I misplaced the key card! I called one of my 2 backup drivers and asked her to unlock and start my car for me.  Her App did not allow her to do so, even though it showed the location of my car at City of Rocks...it said \"move closer to the car\".  (She lives in CA). I had to get a ride to Wifi, download the Tesla App, and when I tried using it to unlock the car, it said \"you must be closer to the car\".  When I got to the car, I was able to unlock and start it using the phone key. After arriving home, I used my App to get Roadside assistance and asked for a phone call when they texted to confirm my location.  I explained that I didn't need service, just needed help re-programing my defective card. (I had since found the good card!)  The woman on the other end was helpful but it was difficult for her also. We ended up removing the defective key from my profile, though it required a lot of work and also required the \"good\" key card. I have to call Tesla on Monday (it was Sunday) to get the card re-programmed.   Had my difficulty been in a high-traffic or unsafe area I would have been in trouble. The \"backup\" drivers on my App are there for emergency access to my car, supposedly from any location.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11651285,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/18/2024","dateComplaintFiled":"03/28/2025","vin":"7SAYGDEE2PA","components":"VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE","summary":"While using cruise control (TACC) or FSD, the vehicle inadvertently brakes until vehicle stops, due to detecting light glare or other things as a collision threat. This happened many times.  Reported to Tesla service, they said it is a bug and I should file a bug report. I have previously filed many bug reports about this but no software update fixed the problem.  Incident happened many times, Tesla should have records of all, because when there is a disengagement, driver is asked to tell what happened by voice.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11651355,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/12/2025","dateComplaintFiled":"03/28/2025","vin":"7SAYGDEE0PA","components":"STEERING","summary":"The driving wheel locked during a turn on back road and ran right into a electricity pole. All air bags deployed and the electricity pole broke. The driver was slightly injured on her forearm.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11650661,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/25/2025","dateComplaintFiled":"03/25/2025","vin":"7SAYGDEE9PF","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"On [XXX] I was driving North on [XXX]  at approximately 70 MPH when my 2023 Tesla Model Y Long Range brakes violently applied by them self twice in the space of a few seconds, the sudden unexpected brake application was a shock to me causing me almost lose control of the vehicle and was almost rear ended by a truck that was a few car lengths behind me. My car was in manual mode with the \"Emergency Braking\" switch enabled (no self drive or cruise control), the weather was sunny and dry and there were no traffic or obstacles in front of my car. The onboard dash cam briefly captured the incident. The problem did not reoccur for the remainder of my drive home. There was no warning prior to the incident, I believe that emergency brakes may have flashed on the screen ( not sure because I was busy reacting to the situation). The car has not been inspected as of yet. I now have to disable the Emergency Braking function each time I drive my car because unfortunately the system defaults to the on position and I don't trust it.  This issue appears to be a problem with the system that provides visual information to the Emergency Braking System. I'm making this report because this is an extremely dangerous problem that needs to be addressed by Tesla before it causes injury or worse. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11649637,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/20/2025","dateComplaintFiled":"03/21/2025","vin":"7SAYGDEE2PF","components":"SEAT BELTS","summary":"Rear left seat buckle won\u2019t latch.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11649052,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/13/2025","dateComplaintFiled":"03/18/2025","vin":"7SAYGAEE1PF","components":"STEERING,WHEELS,LANE DEPARTURE","summary":"1. Front Passenger side wheel and auto steering system malfunctioned. Yes it is available for inspection.  2. My car was not drivable and I was stuck on the leftmost lane of highway with fast traffic passing by. Had to call 911 to move myself to safety.  3. Not yet  4. Vehicle has been inspected by the police  5. No warning lamps or message prior to failure","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11648458,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/28/2025","dateComplaintFiled":"03/15/2025","vin":"7SAYGAEEXPF","components":"ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,UNKNOWN OR OTHER","summary":"Tesla remotely disabled my vehicle twice (February 28, 2025, and March 6, 2025) without prior notice, legal justification, or a court order.  February 28, 2025 \u2013 Tesla Disabled My Vehicle for 3 Days  My Tesla Model Y was remotely locked without warning, leaving me stranded and unable to use my vehicle. Tesla refused to provide a reason or reinstate access for three days. March 6, 2025 \u2013 Tesla Disabled My Vehicle Again & Attempted Repossession  Tesla again remotely disabled my vehicle, then sent a tow truck for repossession without  legal notice. I called the police, who confirmed Tesla had no legal repossession order. Tesla refused to restore access, forcing me into a coerced \u201cvoluntary surrender.\u201d  How This Posed a Safety Risk I was stranded in public locations without notice or transportation alternatives. Had the vehicle been in motion, this could have caused a road hazard. Tesla\u2019s lack of due process denied me the chance to dispute the action before losing my vehicle. Confirmed by Law Enforcement & Tesla\u2019s Own Records Police intervened on March 6, 2025, and confirmed Tesla had no valid repossession order. Tesla has refused to provide written documentation or a legal explanation for these actions.  Regulatory Concerns Tesla\u2019s unilateral ability to disable vehicles raises serious consumer safety issues:  What prevents Tesla from disabling vehicles arbitrarily? What legal safeguards exist to protect owners from unjustified manufacturer lockouts? Should federal law restrict Tesla from disabling vehicles without court approval?  Request for Investigation Tesla\u2019s remote disabling practice endangers consumers and should be urgently investigated by NHTSA to determine if federal safeguards are needed.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11647858,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/11/2025","dateComplaintFiled":"03/12/2025","vin":"7SAYGDEF9PF","components":"SUSPENSION","summary":"Took my car into tesla service center for alignment and they said that i need to change my front lateral link. I asked if it was damaged by anything i did and they said no. At 31k miles this is not normal. They won't cover it under warranty. It's a critical component and can cause a major accident resulting in injury or death.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11647887,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/07/2025","dateComplaintFiled":"03/12/2025","vin":"7SAYGDEE7PF","components":"STEERING","summary":"Power steering occasionally cuts out during low speed manoeuvres, such as parallel parking, parking, and turning while stopped.  When trying to forcibly replicate the issue (by moving steering wheel lock to lock while doing parking manoeuvres) computer showed codes EPAS3P_a122_olpActive and EPAS3P_a074_overHeatProtect.   Tesla says this is \"working as designed\" and will not fix. I have asked the car to be serviced for this issue twice now.  Safety is a concern as the issue is unpredictable and I believe the steering could become difficult suddenly in a situation where it is necessary to move out of the way quickly. (Ie. Stopped in traffic with emergency vehicles incoming)","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11647993,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/12/2025","dateComplaintFiled":"03/12/2025","vin":"7SAYGDEFXPF","components":"SUSPENSION","summary":"Front lower control arm bushings are torn. This was discovered at 32000 miles. Premature failure of suspension parts can create a unsafe driving condition. Currently available for inspection. But will be replaced under warranty as soon as possible.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11647275,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/08/2025","dateComplaintFiled":"03/09/2025","vin":null,"components":"STEERING,SUSPENSION,WHEELS","summary":"Two weeks I had my model Y serviced for shaking of the car and steering wheel. They deemed the cause of the shaking due to unalignment of the wheels and they claimed to have fixed the issue. After receiving the car for the week after it began to make a sound of something hitting every time I made a U turn or any time I turned the wheel. While driving 3/8 with my family in the car I made a U turn in a parking lot and heard the same loud sound of hitting. When I went to check two large approximately 3 inch bolts were on the ground but no nuts in sight and my control arm broke the bottom plate and was completely unattached from the car. Thankfully the bolts came off while in a parking lot and not 20 minutes prior when I was driving on a windy road. Within 24hours Tesla contacted me saying my car was ready for pickup without any explanation of why the bolts came off, No full inspection completed for other issues and no alignment of the tires. Under the  Tesla mechanic notes they only reinstalled the bolts and tightened the front wheels and not the back. Upon further research online I have found numerous other people complaining of the same issue of the bolts for the control arm falling off on Model Y and 3 Teslas due to forgetting to weld the bolt nuts to the sub frame.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11646817,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/05/2025","dateComplaintFiled":"03/06/2025","vin":"7SAYGDEEXPA","components":"STEERING","summary":"3/5/2024. Upon startup, car does not have power steering.  Error code UI_a020 on screen and steering wheel very difficult to move as car reverses.  Put car back into park and arranged for alternate transportation. Manufacturer advises \"monitoring and reporting back when/if alert re-occurs\"","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11646395,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/25/2025","dateComplaintFiled":"03/04/2025","vin":"7SAYGAEE8PF","components":"SUSPENSION","summary":"The two bolts securing the lower lateral link of the front passenger side loosened and dropped out in 14 months of the car ownership, causing the lateral link detached from the subframe of the car. The car makes loud noise when turning, poses danger of suspension failure and possibly loss of control on freeway driving. I have scheduled a service appointment with Tesla service center and see if they can fix it.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11644706,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/24/2025","dateComplaintFiled":"02/25/2025","vin":"7SAYGDEE0PA","components":"SEAT BELTS","summary":"The seatbelt does not latch in the buckle.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11643906,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/18/2025","dateComplaintFiled":"02/20/2025","vin":"7SAYGDEF0PF","components":"UNKNOWN OR OTHER","summary":"Tesla offers a \"Smart Summon\" as part of a PAID feature of Full Self Driving. I have used this feature many times without issue. In this incident, it failed to detect a support column next to a parking spot and while pulling out, it turned right and collided with the pole causing damage to the vehicle. Tesla refused to take responsibility for their feature failing.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11643963,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/18/2025","dateComplaintFiled":"02/20/2025","vin":"7SAYGDEE9PA","components":"VEHICLE SPEED CONTROL,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"This is my 4th safety report about the same issue: unexpected braking while on cruise control. Since my last report, Tesla offered another free month of auto pilot but I did not take it for fear of this braking issue. On Tuesday [XXX] I was returning to my home in Las Cruces NM from Colorado.  I was on [XXX]  toward Albuquerque, and there was very little traffic. I decided to see if I could get away with the cruise control.  As I was pulling into Bernalillo, there were some oncoming cars in a left-turn lane at a signal, and my car braked automatically...enough to lurch me forward.    I decided to stop at the \"new\" Tesla dealer in Bernalillo (I got my car in Santa Fe) and ask about the automatic breaking and whether they'd fixed it.  The 2 service employees looked at each other and one said \"No\".  I then asked about whether I needed to re-boot my key card since my screen went blank while I was in CO, during a snow storm, parked.  I luckily had my phone and on the Tesla App, under Roadside Service, it gave me the option to re-boot the screen!   I did so.  The serviceman said he didn't think the blank screen had anything to do with my key card, but I could re-boot it if I want to.  (A prior complaint also reported the failed key card in less than a year and Tesla's unwillingness to replace it). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11644018,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/19/2025","dateComplaintFiled":"02/20/2025","vin":"7SAYGDEE3PA","components":"ELECTRICAL SYSTEM,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"I am submitting a complaint regarding a serious safety issue with my 2023 Tesla Model Y. The vehicle experienced a sudden and complete power loss while in operation, creating a hazardous situation. Below are the details of the incident: \u2022Component/System Failure: The vehicle\u2019s electrical system failed, leading to a shutdown. The following alerts were displayed on the screen: \u2022VCFRONT_a191: Electrical system power reduced \u2013 Vehicle shutting down \u2022VCFRONT_a192: Electrical system unable to support all features \u2013 Switching off features to conserve energy \u2022BMS_a151: Vehicle may not restart \u2013 Service is required \u2022DI_a227: Please wait while high voltage system powers up \u2022Safety Risk: The unexpected shutdown posed a serious safety risk. If this had occurred in high-speed traffic, it could have led to a crash, endangering my safety and that of others on the road. \u2022Reproduction of Issue: The issue has not been reproduced yet, but it is an ongoing concern. I have not received a resolution from Tesla at this time. \u2022Inspection by Authorities: The vehicle has not yet been inspected by Tesla, law enforcement, or insurance representatives. However, I am willing to make it available for investigation. \u2022Warning Signs: There were no prior warning signs before the failure. The alerts appeared shortly before the vehicle lost power completely.  This issue raises concerns about the reliability and safety of Tesla\u2019s electrical system. I urge the NHTSA to investigate this matter to prevent potential accidents caused by similar failures in other vehicles.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11643514,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/14/2025","dateComplaintFiled":"02/18/2025","vin":"7SAYGDEE8PA","components":"STRUCTURE","summary":"My Tesla model Y rear passenger window on the right side exploded, and glasses were shattered on February 14, 2025. I was driving on [XXX]  and near the exit of [XXX]  at approximately 11:40AM.\uff0cI was driving at approximately 65 mph. I heard an explosion sound at the back. The noise was very loud and sudden, and I was startled and distressed by the sound, and my eardrum was in pain due by the loud  sound and the rush of the wind to inside my vehicle.  I took my car to a Tesla svc center at Santa Clara . Tesla service center made me paid for the repair for $339.06.  I am very concerned about the safety issue, fortunately there was no passenger at the back, otherwise the passenger could be severely injured.  The weather was cloudy and the traffic was light. I found an article on the Internet - There were another similar incident about the rear right window explosion.  There were no vehicles adjacent to my car while I was driving. I would like to express my concern regarding the potential safety implication of this incident. I urge your organization, investigate whether this issue is isolated or a part of broad pattern that may affect other vehicles. This left me a dark shadow while my driving now. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11643017,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/28/2024","dateComplaintFiled":"02/16/2025","vin":"7SAYGDEE4PF","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"While in an automatic car wash with the vehicle in \"car wash mode\" the vehicle suddenly stopped free rolling and the vehicle behind the Tesla Model Y crashed into the Tesla.  The Brown Bear car wash reported that these types of incidents are common at Brown Bear car washes and that they ocurr when the drivers of Tesla cars remove their seat belts while the car is in the car wash.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11641831,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/10/2025","dateComplaintFiled":"02/10/2025","vin":"7SAYGDEE7PA","components":"STEERING","summary":"While driving heard a noise from front end.  As I turned right the steering wheel turned left in opposite direction.  I heard something fall and found a bolt that fell off the car control arm.  I managed to get the car back to my garage and called Tesla service.  They say it needs an alignment and are going to charge me for this repair.  A bolt should not be falling off the vehicle.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11640775,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/04/2025","dateComplaintFiled":"02/05/2025","vin":"7SAYGDEE8PF","components":"STEERING","summary":"Subject: Urgent Safety Concern \u2013 Steering Component Failure in 2023 Tesla Model Y  Dear Tesla Customer Support / NHTSA Safety Division,  I am writing to formally report a serious safety issue involving a critical steering component failure in my 2023 Tesla Model Y (VIN: [XXX] 38,917 miles). The failure led to a loss of control and resulted in a collision.  On [XXX], my wife, [XXX] , was driving the vehicle on our residential street, shortly after leaving our driveway. At a low speed of approximately 8-10 mph, she suddenly lost steering control as the car rapidly veered to the right. Despite attempts to steer, the vehicle was unresponsive, leading to a collision with a parked car. Damage Summary: \u2022Our Tesla Model Y: Damage to front bumper, headlights, right wheel cover and right fender. \u2022Parked Vehicle: Deep scratches and dents on the rear driver-side bumper and passenger door.  Upon inspecting the vehicle after the incident, it became apparent that a suspension or steering component (likely the lower control arm) had failed (broken). After researching online, I discovered that multiple Tesla Model Y owners have reported similar sudden failures of the same part, indicating a potential manufacturing defect.  Request for Immediate Action: 1.Tesla Inspection & Full Repair at No Cost \u2013 Since my vehicle is under warranty and this appears to be a manufacturing defect, I request a full investigation and repair at Tesla\u2019s expense. 2.NHTSA Investigation into a Potential Recall \u2013 Given that similar failures have been reported by other Tesla owners, I urge NHTSA to review this issue for a potential recall before more accidents occur. 3.Tesla\u2019s Official Response \u2013 I would like Tesla to confirm whether this component has been investigated for defects in other vehicles and what steps are being taken to prevent other accidents.   This incident could have been far worse had my wife been driving at higher speeds.    INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA)","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11640674,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/04/2025","dateComplaintFiled":"02/04/2025","vin":"7SAYGDEE8PA","components":"UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE","summary":"My car is equipped with autopilot feature which I am unable to use due to safety score system designed by Tesla which is used for calculating insurance premiums. This safety score system doesn\u2019t count the miles driven on autopilot and only counts the miles driven without autopilot to decide safety score which impacts insurance premium. This policy forces consumers to drive car without autopilot to increase number of miles driven to compensate for any mistakes made during driving without autopilot. This not only compromises safety of the vehicle and passengers but also deprives me to use features of my car that I paid for. Since autopilot is a supervised driving and requires driver active engagement the miles driven using autopilot should also be counted to decide safety score. Dealership are unable to help with any issues related to safety score system and there is no customer support available to address customer concerns.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11638960,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/27/2025","dateComplaintFiled":"01/27/2025","vin":"7SAYGDEE4PA","components":"SUSPENSION","summary":"My wife was driving her 2023 Model Y with our [XXX]  son in it, suddenly she heard a loud sound back to back twice and the car stopped, she couldn\u2019t drive or move the car, she stepped out and saw 2 large bolts on the ground near the front passenger tire and the tired turned inwards and the tire would not turn upon steering and would not move at all. We called Tesla Roadside assistance. The tow technician reviewed the situation and said this should not have happened and it is a major issue. If this happened on a freeway it could have been a disaster. He also told us that he has to try to get the bolts back in after removing and breaking some of the adjacent plastic cover on the bottom of the car in order to safely tow the vehicle without additional damage. The car was towed after 2 hrs of breaking adjacent plastic next to where the bolts were supposed to be and trying to get bolts back on to straighten the wheel.  Truly shaken, if this happened on a a freeway or when car was fast, it could have been a devastating accident involving life of my child and wife. We are still trying to fathom what happened and why. We will talk to the Tesla service center tomorrow. We found at least one other post on forums re: similar issue with Tesla. [XXX]  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11636991,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/20/2025","dateComplaintFiled":"01/20/2025","vin":"7SAYGDEE5PA","components":"UNKNOWN OR OTHER","summary":"Heat pump tends to fail when temperatures reach out temperatures below 0\u00baF. This is a safety risk as at these temperatures, a failure to the vehicle heat pump could lead to death. There are many reports in forums and social media, such as here: [XXX]  and [XXX]  that shows this is a common issue.  The system started to fail last time the temperatures reached around that point (around the beginning of Jan 2015), however the car quickly recovered from that.  The error shows up as vcfront_a447. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11636899,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/02/2025","dateComplaintFiled":"01/19/2025","vin":"7SAYGDEE1PA","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"How did Tesla pass the Safety Standards for the position of rear door handles to manually open the vehicle?  The vehicle gets into an accident OR the car plunges into water - and this almost always results in a non-responsive/deal battery.   *** The rear passengers are hurt and you want them to find that little piece of rubber mat hidden in a cranny, lift it, and then use their nail to open the plastic cover to reach that piece of junk to manually open the door? **    NO WAY !! Manual door handle in the rear doors should be placed where it's easily accessible, just like you have on the front doors.  This is truly a life threatening safety issue with how Tesla has hide the rear passenger manual door handles.  Please force Tesla to issue a recall and fix the issue by providing an easy access to manually open the rear door in emergencies. The car gets on fire and rear passengers may burn alive because they won't be able to open the door due to the current system of a super hidden rear door handle.  Thanks, [XXX]  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11636850,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/04/2023","dateComplaintFiled":"01/19/2025","vin":"7SAYGDEE7PF","components":"SUSPENSION,WHEELS,UNKNOWN OR OTHER","summary":"I am lodging a formal complaint about recurring safety issues with my Tesla Model Y Long Range Dual Motor AWD, purchased on June 8, 2023. These issues have led to multiple skidding incidents under normal conditions, vehicle damage, and concerns about its safety and reliability. Incidents: Sept. 23, 2023 (6,279 miles): Suspension noise reported to Tesla Service Center, Clarkston, MI. Service concluded suspension was operating as intended (Invoice No. 3000S0008134598). Dec. 4, 2024 (29,425 miles): Skidding on a highway caused minor contact with another vehicle. Repairs (two rear tires and parking lamp) cost $1,007.28 at Grand Rapids Service Center (Invoice No. 3000S0011836159). Dec. 24, 2024: At 9 mph near a stop sign, the vehicle skidded, colliding with a cement pole, damaging the bumper and parking lamp. Jan. 9, 2025: During a service appointment at Ann Arbor, technicians experienced skidding during a road test. Inspection revealed worn rear tires (recently replaced), damaged suspension, and subframe assembly. Repair costs totaled $10,022.69, but Tesla denied warranty coverage. Concerns: Safety and Reliability: The AWD system consistently fails to prevent skidding, unlike older vehicles from other manufacturers like Hyundai and Toyota. Service Negligence: Tesla Grand Rapids provided worn rear tires. Previous services overlooked suspension and alignment issues, contributing to recurring incidents. Warranty Denial: Despite being under warranty, Tesla refused coverage, advising an insurance claim, which is unjustified given the defects and poor maintenance. Request for NHTSA Action: Investigate potential defects in the braking, traction control, and suspension systems. Recommend a recall if defects are confirmed. Hold Tesla accountable for repairs under warranty and ensure improved service practices. Seek compensation for emotional distress and service deficiencies. I hope NHTSA will act promptly to ensure public safety and uphold Tesla\u2019s commitment to safety measures.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11636171,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/14/2025","dateComplaintFiled":"01/15/2025","vin":"7SAYGDEF5PF","components":"UNKNOWN OR OTHER","summary":"Occurred on [XXX] at [XXX]. Las Vegas. [XXX]  and [XXX]  are the closest intersections.  My lane had construction cones and I had to merge. There was one Zoox ahead of me and one behind in the left lane and I tried to merge in between with blinkers on. The Zoox car behind sped up to close the gap to block me out. After the stop light turned green zi tried to merge again before my lane ended and the driver did the same thing by closing the cap and almost hitting the Zoox ahead of him. It also looks like that driver intentionally partially blocked the first left turn lane so I couldn't use it. I have everything recorded on my Tesla Front, side and back cameras. I attached the footage in the email for review. We should all be concerned if the autonomous vehicle drives this way or if it's learning from this driver's driving behavior.  I wanted to add that I had my wife and infant in the car. There's a baby on board sticker on the back, driver side so the Zoox driver had to have seen it and still decided to run me into the cones unless I stopped despite I was already on the dashed lines merging in. It's all on the cam.  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11635254,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/30/2024","dateComplaintFiled":"01/10/2025","vin":"7SAYGDEE2PF","components":"SERVICE BRAKES","summary":"After leaving the supercharger (car charged to 92%) I came to a stop light. The car was NOT in autopilot. I took my foot off the accelerator pedal. The car had nearly come to a complete stop when it starting accelerating again. My foot was NOT on the pedal. I tried to brake and the brakes would NOT work. I turned the car to try to avoid hitting the car in front of me while pressing on the brake. Brakes still would not work and I slammed into the car in front of me. I believe that the car was not able to put the energy from the acceleration back into the battery (regenerative braking technology) and therefore pushed it back into acceleration mode. I also believe this caused the brakes to not work. I know there have been many recalls in China and other complaints of the same issue. I've had the car for 2 years and had never had this problem before. Another note when the accident happened the screen was showing a software update that wanted to be installed. This was a very disturbing and rattling happening and I'm not worried to drive the car after a super charge.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11634800,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/04/2025","dateComplaintFiled":"01/08/2025","vin":"7SAYGDEE7PA","components":"SEAT BELTS","summary":"Whenever the temperatures drop below 40 degrees, the driver seat belts stops functioning properly. Have to pull several times before the seat belt strap can pull all the way to be clicked on. Once seat belt is locked in place, while driving the seat belt feels like it could choke me. Once temperatures are normal, the seat belt operates normally.  Also, the rear center seat belt intermittently will not lock in place. Have already reported these issues to Tesla and waiting for them to schedule the car for service at their service center.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11634083,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/02/2024","dateComplaintFiled":"01/04/2025","vin":"7SAYGDEE4PF","components":"STEERING,FORWARD COLLISION AVOIDANCE","summary":"As I entered the parking lot I disengaged FSD by taking over the steering wheel.  When it can to navigating into the parking spot I gently push the accelerator and the pedal disappeared from under neath my foot as the car accelerated forward hitting the car to my right. My calls to Tesla went unanswered so I could not report the incident. The incident happened May 2nd 2024.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11633477,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/31/2024","dateComplaintFiled":"01/01/2025","vin":"7SAYGDEE4PA","components":"BACK OVER PREVENTION","summary":"Cameras not working suddenly, navigation software hung in last location coordinates, auto pilot and it\u2019s safety features not working   Backup cameras not working , creating blind spot while reversing the car   Not sure what caused the issue , there was an over wire update few days back maybe that is causing it   Reported to Tesla service but appointments are backed out seems many cars has this issue recently in last 1-2 months","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11633121,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/29/2024","dateComplaintFiled":"12/30/2024","vin":"7SAYGDEE8PA","components":"VEHICLE SPEED CONTROL","summary":"The contact owns a 2023 Tesla Model Y. The contact stated while the vehicle was parked and attempting to reverse, the vehicle independently accelerated. The contact depressed the brake pedal, and the vehicle stopped. The contact regained control of the vehicle on the curb. The vehicle was towed to an independent mechanic but was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 30,000.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11632525,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/22/2024","dateComplaintFiled":"12/26/2024","vin":"7SAYGDEE2PA","components":"STEERING,LANE DEPARTURE","summary":"On [XXX] at [XXX] on [XXX] I experienced a sudden malfunction of steering control of my Tesla Model Y, followed by a rightward movement initiated by vehicle automation and potentially amplified due to the steering malfunction. The vehicle then collided with an 18-wheeler truck on the right lane and came to a stop on the middle lane. I was driving past Tracy CA on [XXX] towards Modesto on a personal trip to Merced with my daughter, [XXX] , in the front passenger seat to drop her off. Fortunately, there was no casualty or injury from this incident. We are fortunate enough to have survived physically unscathed. A difference of few seconds could have led to significant injuries or impairment.   Pictures attached show the steering wheel position turned to the left at about 160 degrees, while the front wheels turned to the right at about 20-30 degrees. For a right turn it\u2019s about a 220-degree position, which is not possible by a single swipe of the steering wheel. Please note, the front wheel position in below picture cannot be justified either way. The steering wheel and front wheel remained frozen in this position when high voltage battery supply got disconnected at crash. This proves the turn of the wheel, thereby the movement of my vehicle to the right was not caused by my steering wheel control.   Vehicle Automation Engaged related to this safety incident- Advanced Driver Assistance Systems such as Autopilot, Lane Assist, Collision Avoidance Assist and other safety features were active during this incident.  There were no audio or visual warnings related to lane departure, forward collision or blind spot on the vehicle dashboard.  The vehicle was declared a total loss by the insurance carrier, Tesla Insurance and currently in possession of their salvage vendor Copart, Title Express. Tesla Service refused to do any inspection of the components involved in this failure while the vehicle was at the body shop, Carstar Chilton Autobody, San Carlos, CA.    INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11632199,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/02/2024","dateComplaintFiled":"12/23/2024","vin":"7SAYGDEF2PF","components":"ELECTRICAL SYSTEM","summary":"The Main Display went completely dark and Required Rebooting of the Car when attempting to move the car from the PARKED state to DRIVE state. This was the second occurence of this issue.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11631994,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/29/2024","dateComplaintFiled":"12/22/2024","vin":"7SAYGDEE8PA","components":"SUSPENSION","summary":"The lower lateral link got disconnected from front suspension.  Bolt wasn\u2019t tightened to spec originally.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11631982,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/28/2023","dateComplaintFiled":"12/21/2024","vin":"7SAYGDEF4PF","components":"EXTERIOR LIGHTING","summary":"Heads do not work properly.   Dark spots appear during night time driving. While driving during night you can see portions of the left side of the road.   This car was bought brand new and I have made two appointments to correct this problem. But was told it was normal. Can\u2019t see a portion of the road so this is definitely not normal.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11631710,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/20/2024","dateComplaintFiled":"12/20/2024","vin":"7SAYGAEEXPF","components":"UNKNOWN OR OTHER","summary":"Vehicle drove on it\u2019s own with no driver in while charging.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11631704,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/04/2024","dateComplaintFiled":"12/19/2024","vin":"7SAYGDEE4PA","components":"STEERING","summary":"Vehicle control arms need to be replaced as suggested by the service department. They are currently clicking because they are not secure. I truly believe this is a safety hazard. Arms cannot be replaced for another month. Seems to be a widespread issue from my research. If arm fails, driver would lose control of the vehicle.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11631331,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/17/2024","dateComplaintFiled":"12/18/2024","vin":"7SAYGDEEXPA","components":"SUSPENSION,POWER TRAIN,WHEELS","summary":"Front suspension axel system failed two bolts fell off left wheel arm causing me to lose control of vehicle.  I was in the vehicle with my children I was driving out my mothers driveway less than 5mph when the incident occurred I do not even want to imagine what could have happened if I was driving the vehicle on a high way or at a high speed.   Tesla representatives I have spoke to over the phone have said them selves this is common and I have read multiple articles online this is a safety issue if this happens on a highway this would and could cause fatalities.   The vehicle did not prompt any warnings or messages. Prior to this incident occurring I reached out to Tesla because vehicle had been making a clicking noise and the soonest appointment they had available was not until January.   The vehicle has been towed to Tesla Van Nuys CA and two different tow truck companies did not want to be involved so Tesla road side had to do the tow all 3 tow truck drivers agreed this is definitely a safety issue and common issue with TESLA this needs to be recalled.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11631186,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/17/2024","dateComplaintFiled":"12/17/2024","vin":"7SAYGDEE2PF","components":"SERVICE BRAKES","summary":"Was driving in traffic and when the cars were coming to a stop I was putting my foot on the break to prepare for a stop but it kept creeping forward and I\u2019m pushing down the breaks as hard as I could but nothing. It ended up hitting the big rig in front of me. The mode of my breaks is on hold it\u2019s always been on hold I even tried to push the parking button but it would not budge, continued forward the collision stopped the car","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11630997,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/16/2024","dateComplaintFiled":"12/16/2024","vin":"7SAYGDEE2PF","components":"AIR BAGS,UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE","summary":"Accident report [XXX]  I was driving on [XXX]  fort smith ar to Bentonville  Car was on autopilot, it was raining on and off and with all other cars we were driving around 70-80  mph All the sudden it started a short slip on the right then second after that it started spinning and took us out of the road car  totaled car. I believe problem is autopilot did not disengage when car started to slip but instead it was still on until the car got out of the road and hit a large tree. This is 3rd time for me to have this type of accident with same situation slip then spin then out of the road. I believe autopilot is the problem here 100%. This autopilot system is very dangerous. I had enough of this and im hoping national highway traffic system will step in.   INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11631086,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/13/2024","dateComplaintFiled":"12/16/2024","vin":"7SAYGDEE1PF","components":"STEERING","summary":"While driving, I experienced abnormal steering control. I am not sure if it\u2019s a mechanical or electronic issue. The vehicle was towed to a local towing facility. I have reported the issue to Tesla but have not received a response regarding an inspection or next steps. This could be a potential safety issue.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11630772,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/14/2024","dateComplaintFiled":"12/15/2024","vin":"7SAYGDEE2PF","components":"STEERING,LANE DEPARTURE","summary":"There is a steering malfunction, with my Tesla Model Y it completely locks up and the steering is disabled. The steering doesn\u2019t move at all the following warning and codes appeared on the dashboard. DI a223 Traction control disabled Drive with caution DL a222 Stability control disabled Drive with caution GTW_w074 Steering assist reduced Steering may require increased effort Ul_a020 Steering assist reduced Steering may require increased effort.   Now this is the second time it has happened within few months. It was taken to the dealership with the same complaint this was their diagnoses    Concern: Customer states: Feature Availability & Settings - Steering is disabled, park assist disabled , stability control disabled, traction control disabled, vehicle hold disabled Repair Notes: Confirmed customer concern. Removed and replaced steering rack, after replacement all systems operating as designed Correction: General Diagnosis Correction: Steering Rack (Dual Motor) (Remove & Replace) - Remove and Replace Parts Replaced or Added Part Quantity STEERING GEAR - LEFT 1.00 HAND DRIVE(1188832-00- A) NUT&WSHR[SW],M14X1.5, 2.00 [10],ZNFL,PTP(1109263- 00-B). There is a serious and unsafe  issue with this car. A potential disaster waiting to happen.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11630696,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/10/2024","dateComplaintFiled":"12/14/2024","vin":"7SAYGDEE4PA","components":"AIR BAGS","summary":"My car was hit by another car in front left corner and side door at very high impact. Car has severe damaged and it is totaled now. Air bags on the driver side did not deploy even at such high impact. No air bags were deployed. There was only one person, myself driver, in the car. Police came and investigated the accident and filed report. I have also submitted the air bags issue to Tesla.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11630540,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/18/2024","dateComplaintFiled":"12/13/2024","vin":"7SAYGDEE1PF","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER,BACK OVER PREVENTION","summary":"AUTO PARKING FEATURE MALFUNCTION AND BACKED RIGHT REAR QUARTER PANEL AND BUMPER INTO A YELLOW POLE IN A PARKING SPOT.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11629671,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/07/2024","dateComplaintFiled":"12/09/2024","vin":"7SAYGDEE2PA","components":"UNKNOWN OR OTHER,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"At 10:11 PM driving on 95 south at 78 miles per hour the car stopped on its own violently braking and swerved across the intersection.  Then we kept getting alerts about the cameras.  I have pictures of the alerts.  There was no obstruction on the highway. Car just braked for no reason.  Very scary","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11629491,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/26/2024","dateComplaintFiled":"12/08/2024","vin":"7SAYGDEE5PF","components":"ENGINE","summary":"This vehicle radiator protection is defective where rocks are able to hit the radiator and at some point the Tesla notified me that the radiator had leaked and it is safe to continue driving. I continue to drive and monitor the radiator level as I waited for a scheduled appointment. When I brought my vehicle to the appointment, they said that because I drove the vehicle while the radiator fluid leaked I damaged certain components that now I would be responsible to replace.  Believe not only Tesla\u2018s vehicle notification was misleading, they have defective protection for the radiator and all model Y vehicles if not all Teslas have the same issue.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11627883,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/26/2024","dateComplaintFiled":"11/29/2024","vin":"7SAYGDEEXPF","components":"SUSPENSION","summary":"In August 2024 with roughly 7,000 miles, I noticed a creaking sound when turning left. This issue was intermittent and the sound was getting louder over time. I made a service appointment at the next available date (10/8/2024) at the Tesla Service Center in Fresno, California, and the service technician was unable to duplicate the sound on a test drive and refused to look at my car.   The issue became more persistent and louder over time. I took my car to my local tire shop on 11/26/2024 because the car no longer felt safe to drive due to the loud creaking or popping sound when turning left. The steering also felt very loose overall. The local tire shop advised me that the right control arm was about to fall out and the car is absolutely not safe to drive and a major safety hazard. Therefore, I towed the car to the Tesla service center in Fresno California, and they repaired the right control arm under warranty and aligned the car.   There were no on-screen warnings - just the sound I was hearing. Tesla ignored my concerns in October 2024 and their refusal to look at my car then could have potentially caused me to lose control of the vehicle and potentially get into a serious accident where myself or others got hurt. Since loss of steering is serious, it could have potentially resulted in death. This is a common issue with Teslas and it was absolutely unacceptable that they would not inspect my car in October when I specifically described the concern and said that I feared it was the control arms based on my research.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11627779,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/28/2024","dateComplaintFiled":"11/27/2024","vin":"7SAYGDEE0PA","components":"SEAT BELTS","summary":"This incident occurred repeatedly during travel from 6/28/2024-7/2/2024, the last time we had a passenger in the seat of interest.  The right rear seatbelt kept tightening around the passenger to the point of extreme discomfort and eventually interference with breathing.  The only resolution was to unfasten and refasten the seatbelt.  The tightening effect occurred when the passenger adjusted her body in the seat or when the car experienced even minor bumps in the road.  This repeated in a short cycle, approximately every 5-10 minutes, causing such irritation as to force the passenger to travel without the seatbelt buckled, despite repeated attempts to make the seatbelt operate correctly.  This is obviously extremely unsafe--and illegal in many states, and in some cases negating insurance coverage, etc.  Although this particular incident occurred in the vehicle noted earlier in this form, it also occurred in our 2015 Model S Tesla (now sold) on the right front side and in our currently owned 2018 Tesla Model 3, also on the right front side.  We reported the original occurrence of the problem (Model S) to Tesla several times, and they inspected the seatbelt.  There conclusion was always the same, as they stated to us, that the seatbelt was operating correctly, by design.  We tired of reporting the issue.  I know for a fact that for a correctly operating seatbelt, it may momentarily lock when bumps occur, then the lock releases.  The seatbelts are available for inspection on request.  There were no warning or error indicators presented in the car except the standard indication when the seatbelt was unfastened (intentionally).","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11627802,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/23/2024","dateComplaintFiled":"11/27/2024","vin":"7SAYGDEE2PF","components":"ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM","summary":"While Driving, the system prompt electrical system failure. pull to the road side. within 20 or so seconds, the car lost power.    About 10 minutes or so later, the whole car (emergency light, door, trunk etc lost power too.  Consider the car lost driving power in seconds, then lost emergency light can be highly dangerous to all parties.  Before the failure, the car shows \"front motor is disabled, power is reduced, OK to drive\" This OK to drive turns out not OK to drive, misleading.  Now the car is fixed (yet to pickup), reason Front drive unit and pyro fuse were replaced (new car, but with refurnished part).","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11627134,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/23/2024","dateComplaintFiled":"11/24/2024","vin":"7SAYGDEE9PA","components":"VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE","summary":"I have reported this same issue twice before.  When on cruise control, the car brakes unexpectedly.   My 2nd and most recent report was on [XXX]: \"... I had already disabled \"Apply Brakes when Regenerative Braking is Limited\" under Dynamics on the screen. (see photo) He showed on the screen, under Autopilot, that I could disable Automatic Emergency Braking, which I did.  I was concerned that this warning pops up: \"The vehicle will not automatically apply the brakes even when a collision is detected\" (see photo) but he suggested I try it to see if it would solve the cruise-control braking.  I was hopeful, and disabled it, knowing that it might take a while to know if that solved the problem. I drove the 30 miles home on the frontage road instead of the interstate, and when there were no other cars around, I set cruise control at 50 mph, the speed limit.  I came to a series of small hills in the road, and was reminded of the first time the automatic braking happened, on a 60 mph road with longer amplitude hills of greater height.  Amazingly, it happened again!  Pretty significant braking and slowed me to 25.  This time I waited it out to see if it would resume the cruise control at 50. It did not.    I have since restored the Automatic Emergency Braking as that seems important for a crash situation. I have restored the \"Apply Brakes When Regenerative Braking is Limited\" since that obviously was not the problem either.\"  I did not use cruise control again until [XXX], when I happened to be returning home from Silver City to Las Cruces and was on the same highway, [XXX], where the problem first occurred.  It is a 2-lane road and often there is no traffic, so I felt safe trying cruise control again.  I set it at 55, the speed limit, and after only a few miles the car braked again.  I do not use cruise control anymore, and was dismayed to find that Tesla is again offering a free trial of autodrive!  This is a huge safety issue! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11626953,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/21/2024","dateComplaintFiled":"11/22/2024","vin":"7SAYGDEF1PF","components":"VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE","summary":"Harsh braking while using cruise control. Known as \"PHANTOM BRAKING\". This is causing extremely dangerous situations. The vehicle slams on the brakes while at high speeds for no apparent reason. Perfect weather and road identification markers. Happens with oncoming vehicles in normal path of travel as well as when there is a break in painted lines on the roadway. This creates a serious potential for an accident injury or death. Happens consistently.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11626702,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/19/2024","dateComplaintFiled":"11/21/2024","vin":"7SAYGAEE7PF","components":"UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE","summary":"Tesla Model Y 2023 running on Enhanced AutoPilot (software up to date as of Nov. 19, 2024) on a highway in the rush hour when traffic is moving at the speed of 5 - 30 mph, failed to identify the trailer in the front and sped up. I had to take over control, apply brakes to avoid the rear-ending the trailer in front of me. Tesla was speeding up as if the road was open. In the computer display it does not show any traffic in front of the car. The trailer did not have any reflectors in the backside, but had working tail lights that would light up only when the trailer applied brakes. In the attached picture, blue Tesla is my car. There were no warnings of any kind of malfunctioning in my car. Highway safety can probably improve regulations on making the trailers more visible. Tesla should improve its image recognition software. Not being able to recognize a dark trailer from the dark asphalt road is a dangerous situation for Tesla cars running on AutoPilot.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11626734,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/05/2024","dateComplaintFiled":"11/21/2024","vin":"7SAYGDEE1PF","components":"FORWARD COLLISION AVOIDANCE","summary":"I [XXX]  was driving at around 50mph with 100% visibility and in few seconds I got in to fog ( see pic shows clear condition ). I took of the accelerator and tesla slow down but not like it normally does auto braking ( hold mode ). The car in front of me that I didn't see was in the dense fog section in full stopped state and I crash into her. With no visibility and driver in front in full stop condition I could not avoid accident. I had no time to react. At the time crash my speed might be around 10/15mph. The point I am trying to make is Tesla Y model which is using Camera based collision prevention didn't delect car in front of me maybe because of fogged camera. Tesla Y didn't warned me for collision to avoid car crash. Tesla Y also blanked out on screen, didn't show me lanes which in normal case does. On the screen usually it show all the car moving around plus the object around the car but it didn't display anything. Tesla Y completely fails in foggy conditions as it uses camera to detect and we crashed with no warning or auto braking. I have recordings from all four cameras recorded and also collision. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11626435,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/09/2024","dateComplaintFiled":"11/20/2024","vin":"7SAYGDEE0PF","components":"SEAT BELTS","summary":"The contact owns a 2023 Tesla Model Y. The contact stated that the rear driver's side seat belt failed to latch as needed. The vehicle was taken to the dealer, where it was determined that the seat belt buckle needed to be replaced due to damages caused by sand, dust, and debris. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 13,000.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11626116,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/19/2024","dateComplaintFiled":"11/19/2024","vin":"7SAYGDEE2PA","components":"AIR BAGS,SEAT BELTS,SEATS","summary":"Received a sign on my car 4 times- front right safety restraint system fault All 4 times I have taken my car to get serviced for them to fix it but still sign returned 4 times total.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11624517,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/11/2024","dateComplaintFiled":"11/11/2024","vin":"7SAYGDEF2PF","components":"SUSPENSION","summary":"I have been advised by Tesla my tires on the Tesla Model Y Performance 2023 vehicle with 23,506 miles are wearing out on the inner half of the tire due to a camber issue. They acknowledge the car\u2019s weight causes the issue which can only be rectified with an adjustable camber. The camber installed on the 2023 Tesla Model Y Performance is not adjustable. They recommended I go to a third party to get an after market adjustable camber installed to avoid the inordinate wear and tear on the inner half of the stock Michelin Tires. They even gave me a name and address for a shop they normally recommend Tesla customers go to in order to get the work done.   Tesla admits knowing of the engineering mistake and refuses to replace the camber part or the tires. I asked the service department why this issue was not addressed at the time of sale, they claim they can\u2019t control what the sales people do are refrain from doing. This should be a recall on all Tesla Model Y Performance models. As a consumer I should not have to pay $1,550 to rectify their engineering mistake.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11624394,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/06/2024","dateComplaintFiled":"11/09/2024","vin":"7SAYGDEE4PF","components":"STEERING,LANE DEPARTURE","summary":"Model Y s/w version 12.5.4.1  The model Y can be made to oscillate in the travel lane at highway speeds  I think I experienced this at 70-75, it would seem to apply at any capable speed.  Proper behavior:  1) driving on the highway in FSD 2) trigger the left or right turn signal to initiate a lane change by automation.  What actually occurs: 1) driving on the highway in FSD 2) hold the turn signal in the desired up or down position to initiate a lane change. 3) the Tesla begins to switch lanes, and will continue to further its lane change provided you continue to hold the turn signal (up/down). 4) If you release the turn signal input \"early\", that is prior to the Tesla determining that the new lane is the current lane, it will immediately begin reverting to the original lane that you attempted to leave. 5) It begins to over correct, requiring maybe 5 damped oscillations.  Its very uncomfortable, and exposes a vehicle on the edge of control - the vehicle is not traveling neutrally on its suspension.   To be clear, it is damped, but I don't see how it could be described as stable at highway speeds.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11624259,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2024","dateComplaintFiled":"11/08/2024","vin":"7SAYGDEE9PF","components":"ELECTRICAL SYSTEM","summary":"The contact owns a 2023 Tesla Model Y. The contact stated that while at a stop light, the vehicle erroneously turned off and had to be manually restarted. The failure had occurred on several occasions. The cause of the failure was not yet determined. The manufacturer and local dealer were not contacted. The failure mileage was 8,257.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11624304,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/08/2024","dateComplaintFiled":"11/08/2024","vin":"7SAYGAEE9PF","components":"STEERING,WHEELS","summary":"The Tire losing with steering shaft . The bolt come off , my vehicle can\u2019t make hard turn make it unsafe to able to drive.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11624027,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/04/2024","dateComplaintFiled":"11/07/2024","vin":"7SAYGDEE6PA","components":"STEERING","summary":"I noticed a clicking sound when turning my steering wheel at low speeds such as when parking around September 2024. The sound got louder with time. A few months later after getting new tires installed (October 22, 2024)I had very bad vibration at high speeds that was not resolved with multiple tire balances at different tire shops. Requested service with the dealer. My initial first available service appointment was December 20th 2024. I messaged the service center expressing concern that my car was unsafe to drive.  They allowed me to bring my car in to drive with a technician and they ended up replacing the front lateral links on November 7, 2024. My car was purchased new in June 2024 and is at 22,000 miles. The parts were replaced under warranty. There were no warning lamps or other symptoms.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11624061,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/06/2024","dateComplaintFiled":"11/07/2024","vin":"7SAYGDEE9PA","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING","summary":"Driving Incident with Auto High Beam:  I was driving on the freeway early in the morning with the auto high beam feature activated. However, due to heavy fog, I wanted to turn it off. I asked my passenger to help me find the option on the screen. Unfortunately, she clicked the wrong button, which completely turned off all the lights while we were driving. This caused a moment of panic, and I had to slam the brakes, realizing I had veered off the road. Thankfully, there was no one behind us.  While it was an oversight on my passenger\u2019s part, I can\u2019t help but wonder: shouldn\u2019t there be a warning or a disabled button while driving, especially in the dark? I\u2019m not sure if this qualifies as a safety issue, but it certainly felt life-threatening at the moment. Had there been another vehicle behind us or if we had hit a divider, the situation could have been much worse.  Suggestion for Improvement: To enhance safety, I suggest implementing a feature that disables the off button in light controls while the vehicle is in motion, especially in low-visibility conditions. Additionally, a clear warning message could pop up if a driver attempts to adjust the lighting settings while driving, ensuring that safety remains the top priority.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11623790,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/05/2024","dateComplaintFiled":"11/06/2024","vin":"7SAYGDEE4PF","components":"LANE DEPARTURE","summary":"Tesla Full Self Driving (Supervised) with version 12.5.4.1  Overview: Drove round trip from Las Vegas to San Diego and around San Diego utilizing FSD as much as possible. Much if it works very well, however I believe Tesla is aware of some specific short comings (because they have good engineers and are safety aware).  1) Lane ending merging gets an 'F' from several incidents: 1A) The most dangerous was upon entering the [XXX] from the Tesla Supercharger station at  Yerma, Ca - [XXX]. The entrance ramp lane ends, and a pickup with a towed trailer happen to be parallel with my FSD Tesla as the lane ended. The Tesla showed no awareness of the impending collision. I braked hard to avoid the collision. 1B) In San Diego, entering a freeway the Tesla got confused while still in the right hand lane, and ultimately threw a critical error - something like 'autonomous steering system failure, take over immediately' with a red full screen alert. 1C) Merging on a freeway connector overpass with multiple lane consolidation, the Tesla failed to understand available openings and became confused causing left and right oscillations in the steering trajectory (at very low speed). 1D) Frequently is not aware of other vehicles as lanes end, causing unnecessary conflicts with other vehicles, and close calls.  Tesla should publish a letter grade for the sub-features of full self driving. NHTSA should publish a standard list of sub-features - for example:  A) Lane keeping with traffic flow B) Recognizing stopped traffic at highway speeds (i.e. sudden traffic jams) C) Merging cooperation  D) Lane ending scenarios E) Maintaining single lanes (i.e. not darting across multiple lanes to achieve an unrealistic left or right turn).  The success in many areas of FSD can lead to a sense of competence in the FSD, and to oversights by a human supervisor about what the likely deficiencies are.  How does Tesla, or a human know where the risks are if there are no standards, or measurement  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11623566,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/05/2024","dateComplaintFiled":"11/05/2024","vin":"7SAYGDEF6PF","components":"STEERING,SUSPENSION","summary":"My front right suspension linkage under the vehicle has come loose and drags on the tarmac. The problem is the suspension linkage is held on by what appears to be two bolts. The two bolts have backed out, causing this linkage to fail.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11623569,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/04/2024","dateComplaintFiled":"11/05/2024","vin":"7SAYGDEE5PA","components":"SUSPENSION","summary":"On the afternoon of November 4th, at approximately 3:40 pm, while driving at around 20 mph after picking up our child from school, we suddenly heard a gurgling sound coming from the front left area of the vehicle. Shortly afterward, additional noises emerged from the direction of the front left wheel.  We are sure the car didn't hit or drive across anything before the first sound emerged.  Upon making a left turn, we experienced significant difficulty in steering, accompanied by a much louder noise. We immediately pulled over and safely parked in a nearby CVS parking lot.  Roadside assistance arrived approximately 50 minutes after our call, and the car was subsequently towed to the Tesla service center.  As shown in the attached photos, the front left suspension arm detached, with both screw bolts completely broken and missing.  One more important concerns, after the suspension failure happened, NO any alarm triggered. There wasn't any alarm from the screen.   We are lucky as it happened at local road, not highway. This failure is definitely a safety issue.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11623227,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/02/2024","dateComplaintFiled":"11/02/2024","vin":"7SAYGDEE8PF","components":"STEERING,SUSPENSION","summary":"Two days ago, as I was turning left into my neighborhood, I suddenly lost control of my car's steering. Just as I started the turn, the steering wheel unexpectedly pulled to the right, causing my car to veer off course and head straight toward the curb. Despite trying to correct it, the steering wouldn't respond, and the car collided with the curb. The impact was substantial, and the vehicle continued dragging along the curb until I was able to bring it to a complete stop. Upon inspection, I found that the passenger-side front wheel had been severely damaged, appearing crushed and warped from the impact.  When I looked under the car, I noticed that the control arm was visibly damaged. It seemed bent or possibly broken, which I suspect contributed to my sudden loss of control over the steering. This experience has been unsettling, especially since the control arm is a critical part of the steering and suspension system.  Afterward, I started researching similar incidents and found many posts and articles discussing similar cases. It seems that control arm damage or failure is not uncommon, particularly in situations involving rough terrain, curbs, or sudden impacts. Some articles also discuss the importance of regular inspections and the potential risks of worn-out control arms. I came across one particular article that sheds more light on these types of steering and suspension failures. [XXX]   [XXX]  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11623239,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/29/2024","dateComplaintFiled":"11/02/2024","vin":"7SAYGDEE4PF","components":"SUSPENSION","summary":"Control arm failure and two bolts came unscrewed.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11623296,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/02/2024","dateComplaintFiled":"11/02/2024","vin":"7SAYGAEE1PF","components":"SEAT BELTS","summary":"Rear middle safety belt fails to latch. There is no debris or anything else that would be reasonably considered to make it fail.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11623178,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2024","dateComplaintFiled":"11/01/2024","vin":"7SAYGAEE0PF","components":"SUSPENSION","summary":"The driver suspension knuckle is cracking, I guess there was a recall for the same issue on models 2021 and 2022 and when I asked Tesla service I was told by them this not a common issue and I can drive on it until they can get the chance to look at it (which will be after month and half!!!) they are claiming the car is safe and from what I ready that if this part get broken the car will fail while driving !!!! I told them I am concerned about my family safety and other cars if something like this happens but they told me I have to wait!!","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11622243,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":4,"numberOfDeaths":0,"dateOfIncident":"10/27/2024","dateComplaintFiled":"10/28/2024","vin":"7SAYGDEE8PF","components":"SEATS","summary":"The contact owns a 2023 Tesla Model Y. The contact stated that while driving at approximately 30 MPH, the front driver-side seat inadvertently adjusted the seat repeatedly; the contact had to pull over and allow the vehicle temperature to cool down for several minutes for the vehicle returned to normal operation.\u00a0No warning light was illuminated however the \"Restoring Driver Position Settings\" warning message was displayed on the instrument panel. The contact stated that his daughter was in a booster seat, seated in the rear driver-side seat and was repeatedly hit by the driver-side seat; the impact of the driver-side seat left no bruises however, the contact along with his wife, his daughter, and his son all experienced emotional distress due to the incident.\u00a0No medical attention was sought. The vehicle was taken back to the place of residence. A dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 14,500.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11621869,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/24/2024","dateComplaintFiled":"10/25/2024","vin":"7SAYGDEE1PF","components":"UNKNOWN OR OTHER","summary":"Twice it happened that I felt sudden unintended acceleration twice this week.  Last one happened last night on my way to work and the experience is frightening that I had to drive very slow with my feet ready for the brakes in case it happened again.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11621845,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/24/2024","dateComplaintFiled":"10/24/2024","vin":"7SAYGDEE6PA","components":"FORWARD COLLISION AVOIDANCE,LANE DEPARTURE","summary":"Tesla FSD v12.5.4.1 tried to run a red light without stopping. Although FSD has a multitude of other issues when it comes to breaking traffic laws running Red lights shouldn't be one of them. Luckily I was able to override the system and no one was in the area to get hurt and no property damage.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11621575,"manufacturer":"Tesla, Inc.","crash":true,"fire":true,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"07/02/2024","dateComplaintFiled":"10/23/2024","vin":"7SAYGDEE9PA","components":"ELECTRICAL SYSTEM","summary":"The contact owned a 2023 Tesla Model Y. The contact stated while driving 30 MPH in autopilot mode when the vehicle crashed into a tree. After the crash, the vehicle battery caught on fire and there was an explosion. The contact sustained bruises on the left hand that required medical attention. A police report was filed. The vehicle was towed but no further information was available. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The VIN was included in NHTSA Campaign Number: 23V651000 (SERVICE BRAKES, HYDRAULIC). The failure mileage was unknown.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11621338,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/17/2024","dateComplaintFiled":"10/22/2024","vin":"7SAYGDEF7PF","components":"WHEELS","summary":"I was driving out to Pittsburgh to drop my daughters off at school, and my rear driver-side tire rapidly went from 40 PSI to 20. I almost lost control of the vehicle at one point.   It turns out my 9 month old Tesla Model Y performance had a cracked rim. I have had cars for almost 40 years and never had a cracked rim until now.  Something is seriously wrong with the 21 inch rims Tesla is making for their model Y performance models. I was in the Tesla Dealer today and 2 other people had the exact same problem, and their is a ton of info online about Tesla cracked rims.  I had to pay $1,018 for a new rim that was 9 months old. (So did the 2 other people today) Something seriously is wrong with Tesla Model Y Performance rims. Their manufacturing process clearly is flawed for this to be such a persistent problem.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11620853,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/05/2024","dateComplaintFiled":"10/20/2024","vin":"7SAYGDEE5PA","components":"FORWARD COLLISION AVOIDANCE","summary":"WHEN USING CRUISE CONTROL (TESLA CALLS IT AUTOPILOT) EMERGENCY BRAKING IS APPLIED FOR NO KNOWN REASON.  AT ONE LOCATION ON MY MORNING COMMUTE AT HIGHWAY SPEED IT OCCURS EVERY DAY AT THE SAME LOCATION, AT OTHER TIMES IT IS RANDOM.  THIS INCREASES THE RISK OF A REAR END COLLISION WITH A FOLLOWING VEHICLE.  I HAVE NOT REPORTED THIS TO TESLA.  A FRIEND REPORTS THAT HIS 2023 MODEL Y ALSO BRAKES UNEXPECTEDLY AT THAT SAME LOCATION WHERE IT OCCURS FOR ME.  IF DRIVING WITHOUT CRUISE ENGAGED THE PROBLEM DOES NOT OCCUR.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11620564,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/17/2024","dateComplaintFiled":"10/18/2024","vin":"7SAYGDEE0PA","components":"FORWARD COLLISION AVOIDANCE","summary":"New version of Autopilot software install is very unsafe. It aborts multiple times. It also accelerates when it should be stopping or slowing to make a turn.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11620478,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/17/2024","dateComplaintFiled":"10/17/2024","vin":"7SAYGDEE3PF","components":"SUSPENSION","summary":"The Two bolts that hold the right side lower control arm connection to the frame one was completely out, and the other was loose.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11619911,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/15/2024","dateComplaintFiled":"10/15/2024","vin":"7SAYGDEE5PF","components":"SEAT BELTS","summary":"Vehicle displayed error that service was required for front passenger safety restraint system fault in late September 2024, which persisted for several days. Customer immediately booked first available appointment booked with Tesla service center (3 weeks wait to mid October 2024). At dealership appointment, Tesla service advised it was unable to diagnose any problem because the error code had since cleared from the vehicle computer. Technician refused request for a manual inspection of the vehicle safety system. Technician refused to give paperwork or any form of documentation of the visit, insisting that the problem would be notated in Tesla's \"internal service records\" should Tesla need to review it at a later date. Subsequently customer received a \"Service Appointment Cancelled\" email notice from Tesla.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11619585,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/16/2024","dateComplaintFiled":"10/14/2024","vin":"7SAYGDEE5PF","components":"POWER TRAIN,ELECTRICAL SYSTEM","summary":"Got a new battery for the car due to an accident I had back in Feb 2024. The battery lasted me up to August 2024 before I received an error saying that my car won\u2019t charge any more and it\u2019s at maximum charge. I took my car in and the Tesla service center explained there is no physical damage, and that it\u2019s a mechanical issue","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11619715,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/10/2024","dateComplaintFiled":"10/14/2024","vin":"7SAYGDEE6PF","components":"SEAT BELTS","summary":"Rear passenger side seatbelt stopped working. It clicks when it is inserted and immediately becomes loose. It does not hold up and creates a serious safety issue. I have seen many people reported this issue online in Model Y Teslas. Nearest appointment Tesla provides is 2 weeks away and the seat cannot be used due to non working seat belt. I have never seen a seal belt malfunctioning in my entire life. It has happened many Tesla owners and these seat belts are not safe.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11619538,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/05/2024","dateComplaintFiled":"10/13/2024","vin":"7SAYGDEE1PF","components":"FORWARD COLLISION AVOIDANCE,BACK OVER PREVENTION","summary":"We have had numerous incidents of sudden and unexpected braking. Earlier this month while rounding a curve with adaptive cruise control enabled, the car aggressively braked when it saw an oncoming semi safely in the other lane. It was good there were no cars behind us or no doubt they would\u2019ve rear-ended us. Last night - like so many other times the past year or so - I was pulling into a parking spot with a bush in front and, only a few feet in, the car slammed the brakes on even engaging ABS. Usually the warning system just makes a sound or gently applies this brakes but this was jarring. Everyone in the car lurched forward.  The date below is from the incident related to the semi. That could have been very bad. My Subaru Outback uses sonar and I\u2019ve never had these sorts of problems.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11618814,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/18/2024","dateComplaintFiled":"10/09/2024","vin":"7SAYGDEF3PF","components":"UNKNOWN OR OTHER","summary":"The recall didn\u2019t resolved in a timely manner","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11618657,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":2,"numberOfDeaths":0,"dateOfIncident":"08/06/2024","dateComplaintFiled":"10/08/2024","vin":"7SAYGAEE3PF","components":"ELECTRICAL SYSTEM,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"I was fully stopped at red light of intersection of [XXX]  . Suddenly my vehicle accelerate it self and start auto drive at high speed and malfunction, hitting multiple parked vehicles. My vehicle was on auto holding brake feature. I was not able to control my vehicle, even when I tried pressing the brake. No warnings or alarms from my vehicle when crashes into multiple parked cars. On [XXX] incident happened.  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11618406,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/02/2024","dateComplaintFiled":"10/07/2024","vin":"7SAYGDEE0PF","components":"SUSPENSION","summary":"The contact owns a 2023 Tesla Model Y. The contact stated while driving at various speeds, there was an abnormal scraping sound from the vehicle. There was no warning light illuminated. Upon inspection, the contact discovered that a bolt was hanging off the front passenger\u2019s side of the suspension. Upon further inspection, the contact discovered that two additional bolts on the bracket were also loosened. The contact was able to tighten the bolt to secure the suspension. The contact called a Tesla Service Center but received no assistance. The manufacturer was not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 49,000.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11618128,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/03/2024","dateComplaintFiled":"10/04/2024","vin":"7SAYGDEE6PF","components":"FORWARD COLLISION AVOIDANCE","summary":"Emergency braking and alerting engaged.  There were no vehicles or objects in front of my vehicle at the time.  The braking was hard enough to engage the ABS and bring the car from 40mph to 5-10 mph, risking a rear end collision if someone was behind me.  I have owned the car just over 1 year, this is the first time this has happened.  No warnings or other errors appeared before the incident and no errors are present after the incident.  Neither the dealer or anyone else has inspected the vehicle.    Conditions: Dry, Night (9:50pm) no cruise control or lane keeping functions enabled, no cars or objects were seen in front of the vehicle.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11618171,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/04/2024","dateComplaintFiled":"10/04/2024","vin":"7SAYGDEE9PF","components":"SEAT BELTS","summary":"The back seat latches will not buckle. This just started and had not been an issue until now. The middle and back passenger seat belts do not latch.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11617444,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/30/2024","dateComplaintFiled":"10/01/2024","vin":"7SAYGDEE3PF","components":"ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES","summary":"The contact owns a 2023 Tesla Model Y. The contact received notifications of NHTSA Campaign Numbers: 24V051000 (Electrical System) and 24V554000 (Latches/Locks/Linkages, Electrical System); however, the contact was not able to perform the over the air software updates. The contact called and informed the manufacturer that the current operating system software was out of date. The contact stated that the operating system software version was 2023.44.30.8 and the newest version was 2024.20.3. The manufacturer informed the contact that the operating system was adequate. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11617563,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/26/2024","dateComplaintFiled":"10/01/2024","vin":"7SAYGDEE5PA","components":"VISIBILITY/WIPER","summary":"I noticed that the car window glass broke without any external impact, and there are no signs of external damage. I suspect this may have been caused by stress fractures due to improper assembly. From what I understand, stress fractures often occur at the edges without any signs of external impact, which matches this situation. But Tesla service refused to admit this is a flaw of installation and refuse to replace it under the warranty coverage. After exploration, I found there are plenty of similar cases happened on the internet. And some of them were treated as flaw, some not. How Tesla identify this kind of case as flaw or not? They didn't even check my out in person. I cannot accept that!","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11617089,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/28/2024","dateComplaintFiled":"09/29/2024","vin":"7SAYGDED5PF","components":"LANE DEPARTURE","summary":"On [XXX] , south of Austin, north of [XXX] , on both directions, there are many turn lanes on either side. These turn lanes fork from either of the two highway lanes and do not have clear lane markings (by design, not due to fading) until the lane width is full.  Tesla Autopilot with lane assist will, at multiple times along this route, center the car between the current lane and the emerging turn. Once the lane markings begin , the car will violently jerk back into a lane. Avoidance of these situations requires a takeover.  Along this route, this is particularly dangerous on banks, hills, and in traffic (even with max following distance configured) due to reduced visibility of the start of the lane markings.  One example of this is at [XXX] , although there are many others along this route in both directions. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11616947,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/15/2024","dateComplaintFiled":"09/27/2024","vin":"7SAYGDEE2PF","components":"LATCHES/LOCKS/LINKAGES","summary":"The contact owns a 2023 Tesla Model. The contact stated that whether driving, or while the vehicle was parked, the hood and the trunk of the vehicle occasionally opened independently. The vehicle was not taken to an independent mechanic or dealer to be diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 13,000.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11616729,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/24/2024","dateComplaintFiled":"09/26/2024","vin":"7SAYGDEE7PF","components":"FORWARD COLLISION AVOIDANCE","summary":"Several times in the last few months I have had extremely hard braking on the highway when using adaptive cruise control (called Autopilot by Tesla). It has happened on a few different highways ([XXX] in Arizona, [XXX] in New Mexico, [XXX] in Colorado) all when going between 65-75 miles per hour. Thankfully, in most cases, there was no one directly behind me or there almost certainly would have been an accident. In one case a colleague of mine was following me and had to slam on the brakes, too, but she avoided an accident by reacting quickly. In all cases the road in front of me was empty of traffic and there was no warning that the brakes were about to be strongly applied. In some cases the car seemed to react to a turn in the highway, or maybe an uphill or downhill section, but it is unclear to me. In all cases the brakes were applied with a lot of force, and in all cases it was pretty scary. This seems like a huge safety issue with the adaptive cruise control of my Tesla Model Y.  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11615879,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/18/2024","dateComplaintFiled":"09/23/2024","vin":"7SAYGAEEXPF","components":"SEATS","summary":"This has happened several times and I am unsure what to do to prevent it.  I have small children who have various things in the back seats.  Sometimes during sudden braking a water bottle or a toy will roll under the drivers seat and under the pedals which makes for a very scary situation.   I\u2019ve read online that this has happened to other Tesla owners as well.  I hope that there can be a fix for this as currently there is no barrier between the drivers seat and the back seats.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11615540,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/19/2024","dateComplaintFiled":"09/20/2024","vin":"7SAYGDEE0PA","components":"SUSPENSION","summary":"Front left suspension came apart without any collision. Over the course of a couple days, noticed a sound in the suspension when turning the steering wheel to make a 90 degree turn or more. Pulling out of a driveway and hear loud sound and then steering wheel would not move the front left tire. After getting out to inspect what happened, noticed there were two large bolts on the ground and a large piece of the suspension was hanging down under the car and sitting on the ground.  There were no warnings prior to this occurring to signal that something was loose or malfunctioning.  Luckily I was on a quiet residential road when it happened and was able to get out safely but it would have been extremely dangerous if this happened in a different location.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11615475,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/14/2024","dateComplaintFiled":"09/19/2024","vin":"7SAYGDEEXPF","components":"STEERING,WHEELS","summary":"At approximately, 14,300 miles and while still under full manufacturer's warranty coverage, the front end of my vehicle started vibrating excessively at speeds of over 65 MPH while driving on smooth road surface (highway driving).  I took the car to the local TESLA dealership to have the problem diagnosed.  They determined that the \"foam lining\" on the inside of the tire separated and caused the wheel to become unbalanced.  Their fix was to remove the foam lining and reinstall the tire on the wheel without the foam lining.  I now have 1 tire out of 4 that does not meet the original OEM spec and condition.  Below are the notes from the invoice for $256.10 that I had to pay to correct the problem.  Repair Notes: Verified customer concern. Found RH front tire to have foam separation. Removed foam rebelanced tires. Test drove vehicle to verify vibration no longer present. Verified repairs.Correction: Tire - Front - RH (Remove & Install) - Remove and Install  This seems to be a common problem with these foam lined tires manufactured by GOODYEAR according to TESLA owner blogs.   It seems that either TESLA and or GOODYEAR are not claiming responsibility for a potential design and or manufacturing problem which is why I am filing a formal complaint.  I will also be filing a complaint specific to the GOODYEAR tire.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11615511,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/16/2024","dateComplaintFiled":"09/19/2024","vin":"7SAYGDEE7PA","components":"STEERING,WHEELS","summary":"Front right side wheel disengaged from the steering wheel. It was very scary situation to deal with and luckily it happened while I was on alley. I was not sure what was going as suddenly car was not under my control and acting weirdly. I hit a parked car and came out of the car safely. When parked the car then realized right wheel was disengaged. Called the Tesla insurance and they are not responding for over a month now since the incident happened. Tesla is saying I need to facilitate all this with the tesla authorized facility. Bottom-line, car is with tesla insurance and nothing is happened for over a month.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11615512,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/06/2024","dateComplaintFiled":"09/19/2024","vin":"7SAYGDEE7PA","components":"TIRES","summary":"P 255/45 R19 Tire blew up after few miles of driving.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."},{"type":"Tire","productYear":"9999","productMake":"PIRELLI","productModel":"SCORPION","size":"235/55 R19","manufacturer":"Pirelli Tire, LLC"}]},{"odiNumber":11614693,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/12/2024","dateComplaintFiled":"09/15/2024","vin":"7SAYGAEE9PF","components":"STEERING,SUSPENSION","summary":"I found that two bolts that connect the front right suspension assembly to the body of the car were loose (actually one had completely come off).   On 9/12 I heard a rather loud clanging sound when I accelerated. When I arrived home I looked under the car, saw those loose bolts, and took the two pictures that I attached, which were taken from in front of the behind the front right wheel.  We bought this car new from Tesla, and received it in late August 2023. We would expect that those bolts were not properly tightened when the car was assembled at the factory, since servicing done afterwards should not have affected them. This is the list of servicing that was done after we received the car, and before 9/12: - Tesla service fixed some rattling sounds that we heard inside the car by adjusting the interior trim, and by fixing something in the brake pedal that was making some rattling sound sometime (replaced the brake pin, insulate the braked pedal and lubricated the brake pin) - A body shop replaced the side mirror on the left side (i.e. opposite side of the bolts that had come off), which had been hit by another car - A tire shop fixed a hole in a tire and rotated the tires","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11614580,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/26/2024","dateComplaintFiled":"09/14/2024","vin":"7SAYGDEE5PF","components":"ELECTRICAL SYSTEM,STRUCTURE","summary":"The hood latch failed and caused the fronk to open and smash the windshield. This happened while the car was on a trailer being transported.   The front hood had opened multiple times while in garage over the last few months and unfortunately it decided to open while on the trailer. The hood flew open and smashed the windshield and caused $6k worth of damages and tesla will not pay for the fix even though there is an active recall for hood latch on my tesla   Extremely scary and dangerous that this can happen on a brand new 2023 car","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11614493,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/09/2024","dateComplaintFiled":"09/13/2024","vin":"7SAYGDEE2PF","components":"STEERING,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"Date of incident 9/9/24 11:15 AM 2023 Tesla Model Y traveling north bound I-15 using Tesla Autopilot intending soon to exit Pioneer Crossing / American Fork UT in the far right lane \u2014 vehicle made sudden move to right glancing off wall causing scraping damage to right front quarter panel, and hub cap.  Although I stepped on the brake in attempt to take control of the vehicle I immediately experienced uncontrolled acceleration and difficulting in steering.  I chose not to exit and fought to keep the vehicle in varying freeway lanes attempting to brake  to which the vehicle continued to attempt to accelerate against the braking, I also simultaneously and frantically continued to push the right stalk upwards in attempt to disengage Autopilot assuming that was causing the unintended acceleration.  I was fighting to keep the car in a lane with faulty steering at time awakwardly steering to avoid slower moving vehicles. I eventually ended up coming to a complete stop in the middle lane of I-15 north bound 9/10ths (nine tenths) of mile north of my intended exit (mile post #278 Pioneer Crossing).  Because of faulty controls I was afraid to try to move the vehicle to the side \u2014 I immediately put on emergency flashing lights and called 911 on my cell phone.  While nervously waiting for emergency services approaching vehicles slowed and made their way around me \u2014 per instruction I stayed in my vehicle with seatbelt on. One large pickup truck struck my vehicle driverside rear as he passed by and failed to stop. Utah Highway Patrol and Fire Department Ambulance arrived within approximatley ten minutes. Two highway patrol officers stopped traffic and assisted in me slowing driving my vehicle to the center emergency lane.  One office stayed with me until tow.  He commented the right rear wheel appeared not aligned correctly suggested the rear axle was possibly broken.  I was not injured beyond being extremely frightened. No passengers.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11613636,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/31/2024","dateComplaintFiled":"09/09/2024","vin":"7SAYGAEE5PF","components":"STEERING,SUSPENSION","summary":"The control arm of my 2023 Model Y front wheel just came completely off without any incident. On August 31st at 9 pm, I was driving home from a park when I just pulled the car into my driveway, I heard a strange squeaky noise from the front wheel area, followed by a huge \"BAM ''. I started to turn my steering wheel, and by then, the vehicle felt \"stuck'' as if something was preventing the car from moving. I came out of the vehicle and noticed the control arm had just fallen off and was dragging on the ground, I also saw two bolts on the ground so I scheduled a Tesla roadside assistance. The Tesla service told me to call a lift-wheel tow truck to tow my vehicle to a collision for repairs. The control arm defect is a known issue for Tesla.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11613574,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"08/16/2024","dateComplaintFiled":"09/09/2024","vin":"7SAYGDEE9PF","components":"STEERING,AIR BAGS,FORWARD COLLISION AVOIDANCE","summary":"First time when it happened, i was able to control and It went to back to normal. I did not pay attention after.   Second time I took right turn and the car drove in left lane but this time I felt steering was rigid and was unable to control the Steering and hit a tree. Driver seat air bag was deployed and all doors were locked. Gel from air bag burned my right hand wrist.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11612951,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/05/2024","dateComplaintFiled":"09/06/2024","vin":"7SAYGDEE1PA","components":"UNKNOWN OR OTHER","summary":"Incident Report: Spontaneous Shattering of Driver-Side Glass Window  Incident Summary: The driver-side window of my vehicle spontaneously shattered twice while parked, producing a loud burst sound on both occasions. The first incident occurred in May 2024, and the second took place on September 5, 2024.  Details of Incidents: - First Incident: May 2024   - The window shattered spontaneously with no prior warning or messages.   - Tesla replaced the window after the first incident.  - Second Incident: September 5, 2024   - The window shattered again with similar characteristics.   - This poses a significant safety risk as shattered glass can potentially cause injury, such as entering the eye.  Current Status: - The problem has not been independently confirmed by third-party experts or the dealership. - The vehicle has not been inspected by insurance, police, or the manufacturer following the second incident. - Tesla addressed the issue after the first occurrence without knowledge of it reoccurring.  Concerns: - There is a persistent safety risk due to the potential for injury from shattered glass. - Lack of investigation or confirmation from independent sources or the manufacturer about the underlying cause.  I am asking Tesla for a thorough inspection and Iinstallation.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11612219,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/31/2024","dateComplaintFiled":"09/03/2024","vin":"7SAYGAEE5PF","components":"SUSPENSION","summary":"The front suspension lateral link fasteners fall off.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11612070,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2024","dateComplaintFiled":"09/02/2024","vin":"7SAYGDEEXPA","components":"VEHICLE SPEED CONTROL,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"2023 Tesla Model Y has frequent phantom braking issues when using cruise control.  Let me clarify I am not using any sort of auto-pilot or self driving options.  I am simply using cruise control.  The incidents that cause many braking issues are unjustified to the point I have no idea what the Tesla may have recognized to make it slam on brakes.  Very dangerous","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11611878,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/29/2024","dateComplaintFiled":"08/30/2024","vin":"7SAYGDEE2PA","components":"FORWARD COLLISION AVOIDANCE","summary":"Driving using adaptive cruise control on [XXX] in Nebraska. Sunny, dry day, no cars or trucks around us. Speed approx 80. Vehicle unexpectedly brakes very hard. Was able to recover by accelerating but very dangerous if there had been a vehicle following behind us. Car has done this many times since purchased. Will avoid using cruise control. It is not safe!  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11611069,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/26/2024","dateComplaintFiled":"08/27/2024","vin":"7SAYGDEF8PF","components":"STRUCTURE","summary":"I was driving highway speed several miles from home on the highway. Suddenly and spontaneously the hood came up on the car and smashed through the windshield. There were no other cars in that lane, which allowed me to pull over on the right shoulder. However, if there was any other cars and I hadn\u2019t been in the right lane, it would\u2019ve caused a major accident as there was no way for the driver to see and the car is not aerodynamic enough to move at high speeds at that point. After the car was pulled over, and I was able to get out without glass getting everywhere. It was no noticed that the car still thought the front hood was engaged and was allowing me to hit the open button as it was closed. The car also never recorded the event, even though the windshield was smashed with the dash cam that is built into the car that is meant to auto detect incidents. The car never even gave a warning that the hood had any issues. I checked out the front hood and noticed the latch that is supposed to be attached to the hood was still attached to the lock, but not attached to the hood. There was no thread in the holes on the hood meaning that the bolts must\u2019ve had to unscrew as opposed to snap. I only saw one bolt left in the car and even that bolt came out later. Once the car was towed to the Tesla dealership, the Tesla dealership would not help us and did not say that they could fix it. We took a video of hitting the unlock button for the hood, and which the lock can be seen being given up by the locking mechanism and thrown onto the floor. Only at this point did the car even have any safety warning that the hood might be open.  The car forces you to acknowledge that the hood is even open at all in order to drive. I tried it on another Tesla and only latched it down partially and even then it still says it\u2019s open. I do believe that my car had a faulty part and a faulty system for safety as no notification was ever offered to me.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11611130,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/27/2024","dateComplaintFiled":"08/27/2024","vin":"7SAYGDEE4PF","components":"ELECTRICAL SYSTEM","summary":"We went to Apple pick farm, Homestead Farm, Maryland on August 25th. While we are returning back around 6pm (Fully sunny, no rain and vision clear). After 1 mile from Hoestead Farm, Tesla autopilot hit the side road block and it dragged with scratch and dent on right side of the back door. (That driver can not even control.) Short curve make it scratch.  I tried to reach tesla customer care but its did not work. No one pick to answer.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."},{"type":"Vehicle","productYear":"9999","productMake":"TBD_TEST","productModel":"TBD_Test","manufacturer":"ODI Demo Co"}]},{"odiNumber":11611288,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/27/2024","dateComplaintFiled":"08/27/2024","vin":"7SAYGDEE0PA","components":"AIR BAGS,SEAT BELTS,SEATS","summary":"My vehicle is less than a year old and still under warranty. The dashboard display is showing the following error message: \u201cfront passenger safety restraint system fault\u201d. Tesla informed me that the occupant classification safety system filter module has failed and must be replaced. Tesla has agreed to fix the component under warranty, but they informed me they could not schedule a repair until October 31. It is my understanding that damage to this component could prevent the airbags from functioning properly during an accident, so I am concerned that the car is not safe to operate with passengers. I have asked Tesla repeatedly if the vehicle is safe to operate and they refuse to answer the question.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11610688,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/13/2024","dateComplaintFiled":"08/25/2024","vin":"7SAYGDEE9PF","components":"UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE","summary":"Full self driving version 12.5.1.3 has run through red lights on two occasions in past three weeks.  This is completely unacceptable and software must be recalled. Suggest that Tesla should be reimbursing customers subscription fees paid.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11609592,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/04/2024","dateComplaintFiled":"08/20/2024","vin":"7SAYGDEE8PA","components":"SUSPENSION","summary":"I was driving home and turned the wheel to the left to back up into my driveway when I heard a loud grinding noise. The car came to a complete stop and wouldn\u2019t move forward or reverse. I got out of the car walked around and saw two large bolts laying on the floor. Bent down to look under the car and saw the lower control arm on the right front laying on the ground. Apparently, the two bolts had come loose somehow and the control arm dropped. Thankfully, it occurred in front of my house and not on the highway, which I happened to be on five minutes prior.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11609303,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/16/2024","dateComplaintFiled":"08/19/2024","vin":"7SAYGAEE1PF","components":"SUSPENSION","summary":"the rattling sound is getting louder after 13000 miles on my model Tesla Y and Tesla denied the  warranty.  It happens to my model 3 as well with VIN# [XXX]  and that time they fixed it under warranty.   I was told by the Tesla employee who inspect my model 3 and she confirmed it's a very common problem happen in Tesla.  I owned cars in my life and first time I experience the rattling sound like that.  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11609183,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/18/2024","dateComplaintFiled":"08/18/2024","vin":"7SAYGDEE4PF","components":"FORWARD COLLISION AVOIDANCE","summary":"The car suddenly slam on the breaks for no reason especially during night time. Happens every day on certain roads","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11609010,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/16/2024","dateComplaintFiled":"08/16/2024","vin":"7SAYGDEE8PF","components":"UNKNOWN OR OTHER","summary":"i was dropping my daughter to school making a right turn on a light i heard a pop made an appointment with tesla for them to check what was it.. was still able to drive the car for 2 hours for some errands then around 10:30 i heard a thud looked at my rearview mirror saw bolts falling off my car was able to pull over in safe place then check my car saw the right wheel was off then check under saw the control arm or stabilizer im not sure fell off i wasnt  driving fast it just failed\u2026","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11608894,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/16/2024","dateComplaintFiled":"08/16/2024","vin":"7SAYGDEE3PF","components":"VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE","summary":"Driving north on [XXX] just north of Red ond Oregon on a 2 lane section at sunrise with traffic aware cruise control set the Tesla braked aggressively when a semi approached in the oncoming lane. Neither vehicle crossed the center line but the crash alarm blared and the car braked almost causing a rear ending accident. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11608529,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/13/2024","dateComplaintFiled":"08/14/2024","vin":"7SAYGDEE2PA","components":"FORWARD COLLISION AVOIDANCE","summary":"Adaptive cruise control frequently rapidly decelerates (phantom braking). This can occur on empty roads in excellent weather conditions, but happens every time I have used the cruise control. The rapidity of the deceleration creates a significant risk of being rear ended. I have stopped using cruise control as it is too dangerous. This has been a noted problem on multiple Tesla models for multiple years. So far Tesla or NHTSA has not addressed the problem.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11608563,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/25/2024","dateComplaintFiled":"08/14/2024","vin":"7SAYGDEE8PF","components":"AIR BAGS,VEHICLE SPEED CONTROL,SERVICE BRAKES","summary":"We were about the park in the marked parking lane and the vehicle unintedly accellerated, the brakes did not work and we saw message \"Automatic emergency brake not available\" and Air bags not available. We tried to control the vehicle to avaoid crashing into the  porch of the infront apartment and steared the speeding vehicle and the vehicle hit the pillar of the aparement and finally came to halt few meters away in the parking lot as the front right wheel broke.  1. The ADAS Automatic emergency breaking seems failed 2. Forward collission warning seems not working  3. The safety of the driver and the passenger were at risk while the collission happened 4.  I am not sure if the similar incidents happened or can be reproduced by the dealer/manufacturer. 5. Vehicle components inspected by the Tesla collission center but no software logs inspected and they said that they cannot get the device crash/event logs. 6. At the incident/while the incident was underway we saw few message that displayed \"Automatic emergency brake is not avaiilable\" and \"Air bags are not available\"","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11608284,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/03/2024","dateComplaintFiled":"08/13/2024","vin":"7SAYGDEE3PF","components":"VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE","summary":"While driving straight on a 2 lane divided highway, the Traffic Assisted Cruise Control decided it needed to slow itself down significantly to 15 MPH under the speed limit (posted speed limit was 65 MPH). There were no vehicles in front, behind, or beside my vehicle. The breaking occurred when it came across a line break where cars from the opposite side of track could turn left onto a service highway but no one was in that divide nor in the turn lane. There was no warning or any obvious indication that the vehicle should harshly slow down for any safety reason, where in fact is there was a vehicle behind me, it could cause a crash.  I made a request for Tesla to repair the vehicle, but in my attached photos, you can see that they admit to the issue being software related and insisting that it is an unrepairable problem until a software update can be issued.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11608048,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/09/2024","dateComplaintFiled":"08/12/2024","vin":"7SAYGDEE9PA","components":"UNKNOWN OR OTHER","summary":"Over last several weeks, I noticed a pungent smell in the cabin on my 2023 Tesla Model Y. The smell is intermittent but has me concerned. I left voice messages at the local Tesla service center but they have not reached back out to me. The Tesla app complaint directed me to the Tesla service center. I would like to get a response back from the manufacturer as they have long wait times on the phone and are not replying back to the messages","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11607771,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/07/2023","dateComplaintFiled":"08/10/2024","vin":"7SAYGDEEXPF","components":"STEERING,FORWARD COLLISION AVOIDANCE,LANE DEPARTURE","summary":"We were driving on a 2 lane highway, when we came to an intersection with a center turn lane the car panicked and swerved left and then braked and disengaged the autosteer/cruise control.  This was not with autopilot, just autosteer.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11607769,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2024","dateComplaintFiled":"08/10/2024","vin":"7SAYGDEEXPF","components":"FORWARD COLLISION AVOIDANCE,LANE DEPARTURE","summary":"We were on the freeway with cruise control on and the car slammed on the brakes. It automatically slowed 15mph while in front of another vehicle. The cause was that it hallucinated a person in the lane of the road, I could see the \"person\" on the screen of my car. However there was no person or hazard in the way.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11607590,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/07/2024","dateComplaintFiled":"08/09/2024","vin":"7SAYGDEE6PF","components":"SUSPENSION","summary":"A suspension bolt fell off while making a U-turn. It was linked to the lower arm. Hear a loud pop while backing out and made a left input on the steering wheel to complete the turn but the steering wheel will not turn. Check the right front wheel and it was toed inward. Called AAA and they where able to re-install the bolt. AAA also has also mention that another bolt was loose and about to fall off. He did not specific which bolt was also loose. Car was driving to a Tesla service center and they inspected the front and rear suspension. When asked why this had happen, the service advicer wasn't clear but stated bolt was loose from factory or at another service center.   The car did not have previous work don't on suspension.   FYI, we where traveling on freeway speed for about 2 hrs before the bolt fell off.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11607426,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/17/2024","dateComplaintFiled":"08/08/2024","vin":"7SAYGDEE5PA","components":"WHEELS","summary":"I bought aftermarket wheel covers for my Model Y from Tesmanian in August 2023. One flew off while driving in July 2024, and it was an extremely scary situation. I did not hit any pothole or strong bump or anything. It just popped right off. When I inspected my other wheel covers, they were in really bad shape. Many of the clips had failed (see pictures of two different wheel covers), and the wheel covers were likely imminently to fly off. I immediately contacted Tesmanian about this unsafe product. Tesmanian has completely ignored my safety concern and failed to protect the consumer - I have not heard from them following the last date I contact them, which was 4 August 2024 (see attached email chain). If one of these flies off a wheel at high speed, it has a legitimate potential to result in an accident. Tesmanian needs to immediately pull this product off the market, alert everyone who purchased this item as to the unsafe nature of the product, as well as provide a full refund to for all orders placed. Tesmanian's handling of this unsafe product is unacceptable.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."},{"type":"Vehicle","productYear":"9999","productMake":"TBD","productModel":"TBD","manufacturer":"ODI Demo Co"}]},{"odiNumber":11607146,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/28/2024","dateComplaintFiled":"08/07/2024","vin":"7SAYGDEF9PF","components":"SEAT BELTS","summary":"2 of the 3 rear seat belts no longer latch.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11606571,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/29/2024","dateComplaintFiled":"08/05/2024","vin":"7SAYGDEE6PF","components":"SERVICE BRAKES","summary":"My Tesla car (Y model) had a glitch (malfunction) that caused it to suddenly brake twice when there was no objects in the road.  I had my accident on [XXX] on [XXX]  when the car enabled emergency brake for no reason when I was driving in my lane with no objects in its way. I was able to gain control of the tesla back and thankfully nobody hit me as a result.  The second glitch happened couple minutes later when the phantom braking spinning my car around causing it to hit the concrete barrier and causing a damage to the car.   INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11606106,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/07/2024","dateComplaintFiled":"08/02/2024","vin":"7SAYGDEFXPF","components":"VISIBILITY/WIPER,FORWARD COLLISION AVOIDANCE","summary":"The automatic windshield wipers will not turn on during rain and mist.  Also the wipers will not turn on when there is water and visibility is very poor.  For unknow reason the car jammed the brake almost bringing the car to a stop on the freeway on cruise control and nearly caused a pile up.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11605643,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/14/2024","dateComplaintFiled":"07/31/2024","vin":"7SAYGDEE7PA","components":"VISIBILITY/WIPER","summary":"I have a complaint about the wiper system. The wiper settings include \"Off\", \"Auto\", and numbers 1-4 corresponding to different wiper speeds. The \"Auto\" detection is based on the front facing camera rather than any rain sensors, and is incredibly inconsistent. It regularly turns on the wipers in completely clear and dry conditions and often fails to turn on the wipers even in heavy rain. This would be more of an annoyance than an issue if it were possible to adjust the wiper speed manually, but it seems that the wipers still utilize some form of auto detection even when set to numbers 1-4.  In this particular incident, I was driving in heavy rain, and had the wipers set to \"4\", the highest setting. Even in this setting, the wiper speed would often slow down regardless of the weather conditions, drastically reducing visibility in an unpredictable manner. At one point, the wipers, still manually set to the highest setting, stopped altogether, and I instantly lost all visibility and I had to emergency brake, as I could not see the road. On the highest setting, the wipers stopped for well over a second, and did not start again until I pressed the wiper button, restarting the wipers.  It is one thing to rely on a proprietary and unreliable detection system when wipers are set to \"Auto\", but I feel it is a major security issue to deceptively allow this unreliable rain detection to override manual wiper settings set by the driver to the extent that the wipers may stop moving entirely in the middle of a downpour on the highest setting.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11605694,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"02/07/2023","dateComplaintFiled":"07/31/2024","vin":"7SAYGDEE5PF","components":"AIR BAGS","summary":"The contact owns a 2023 Tesla Model Y. The contact stated while his daughter was attempting to make a left turn at approximately 5 MPH, another vehicle crashed into the rear passenger-side end of the vehicle. There was cosmetic damage and the vehicle came to a stop in the middle of the road. The air bags failed to deploy. As a result, the driver impacted her head on the steering wheel causing head injuries that required medical attention. The vehicle was towed to a dealer and was not given a diagnosis. The vehicle was repaired however, the failure still occurred; the contact was informed the headliner was damaged due to the repairs done along with several other failures. The manufacturer was notified of this failure and referred the contact to the dealer. The failure mileage was 7,000.\u00a0","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11605317,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/27/2024","dateComplaintFiled":"07/30/2024","vin":"7SAYGDEF8PF","components":"ELECTRICAL SYSTEM,AIR BAGS,UNKNOWN OR OTHER","summary":"I was driving down I90 with no one in front of me and a clear road. Unexpectedly, the right side passenger airbags exploded and struck me in the face and shoulder. The car immediately braked and I saw a semi truck pass me on the right with pieces of what appeared to be tire debris flying in the air. I pulled over and my car become inoperable. I inspected the outside of the vehicle and there was no damage or collision at all yet the passenger side airbags went off.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11605373,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/30/2024","dateComplaintFiled":"07/30/2024","vin":"7SAYGDEE8PA","components":"LANE DEPARTURE","summary":"Since the recall earlier this year on for the Autopilot, I now have a car that is actually more dangerous as it emits a very jarring audible warning when I engage the Autosteer option.  This has actually caused me to jump in my seat and cause me to turn the wheel creating a dangerous situation.  Not only is this a potential accident waiting to happen, it is also superfluous as the driver is the one who pulls in the turn signal stall to engage the Autopilot and the Autosteer functionality.  I do not need a very loud and startling tone to sound advising me that the Autosteer function is engaged.  Please remove this as it is creating a dangerous driving environment.  I have friends who also have Teslas and they confirm this hazardous condition exists in their cars as well. Thanks.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11605236,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/25/2024","dateComplaintFiled":"07/29/2024","vin":"7SAYGDEE2PF","components":"AIR BAGS,FORWARD COLLISION AVOIDANCE","summary":"Airbags (any) failed to deploy in a hard impact t-bone collision with another vehicle, endangering occupants. Vehicle is being inspected by insurer.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11604282,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"07/07/2024","dateComplaintFiled":"07/24/2024","vin":"7SAYGDEF7PF","components":"SERVICE BRAKES","summary":"The contact called on behalf of her mother who owned a 2023 Tesla Model Y. The contact stated while the mother was driving at an undisclosed speed, the vehicle independently accelerated.  The contact's mother depressed the brake pedal, however the vehicle did not stop.  The contact stated that the vehicle crashed into a concrete pillar.  Additionally, the contact stated that the vehicle was not equipped with a self-mode drive. The contact's mother sustained injuries and was transported to the local hospital.  The contact's mother was treated for a broken right ankle, a broken rib, and a possible torn ACL. A Police report was filed, however, the information was unavailable.  The vehicle was condemned as a total loss.  The manufacturer was not made aware of the failure.  The failure mileage was approximately 8,613.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11604346,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"02/01/2024","dateComplaintFiled":"07/24/2024","vin":"7SAYGDEE1PF","components":"UNKNOWN OR OTHER,SERVICE BRAKES, ELECTRIC","summary":"Regenerative braking is a huge factor when it comes down to hydroplaning. Hydroplaning and braking do not go well together.  Generally in a normal gasoline vehicle, when in a hydroplaning situation where you feel the vehicle is beginning to slide, you would let go of the throttle (gas pedal), and correct the steering. Upon doing that, regenerative braking (which comes from letting go of the gas pedal), caused the vehicle to completely go sideways and no chance for me to correct the steering.   This situation could have been avoided if the vehicle did not automatically brake on it's own when I let go of the throttle, in this situation.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11604382,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/24/2024","dateComplaintFiled":"07/24/2024","vin":"7SAYGDEE9PA","components":"STRUCTURE","summary":"On 5/23/2024 I gradually noticed a clunking noise associated with driving, more noticeable the faster I went (max 20-30mph). Concerned for a flat tire, I check the tire pressure in my car and it was normal in all 4 tires, no obvious flat tire externally. I continued to drive as normal. The following day on 5/24/2024, I was on the highway when all of a sudden I felt a huge change in the smoothness while driving. I shortly thereafter got a notification (albeit small alert on the screen) to pull over immediately, by the time I was partially able to reach the shoulder, my care was practically scraping on metal. 911 had to shut down the I95 ramp as I couldn't make it entirely in the shoulder. Until they arrived, I could have experienced a major accident on a very busy highway. After examining the car, it was clear the previous clunking noise was due to a missing screw of the wheel arch liner, which had caused it to be hitting the tire. This subsequently resulted in the complete destruction and blow-out of my tire. Replaced by Tesla and charged for the entire service cost.   Now, 7/24/2024 another safety defect in the exterior fittings of my car. I noticed that the underbody panel of my car has been partially detached and has been hanging down. There have been no accidents or unsafe road conditions that would have caused this to have occurred. I believe another screw has come off of the fittings. This too could have resulted in a major accident.   There is no obvious trauma or events in which these two product damages have occurred. Both in which gave little to no warnings and could have resulted in serious damage, injury or death.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11601986,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/13/2024","dateComplaintFiled":"07/14/2024","vin":"7SAYGAEE5PF","components":"AIR BAGS,STRUCTURE,FORWARD COLLISION AVOIDANCE","summary":"Tesla met with an head on collision with another Toyota. Tesla\u2019s airbags didn\u2019t deploy and i had my 6 year old in car as well. The other car which was 2007 toyota, its airbag still worked.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11601365,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/15/2024","dateComplaintFiled":"07/12/2024","vin":"7SAYGDEE2PF","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER,SERVICE BRAKES","summary":"In May 2023, after I took my car from the Tesla service center in Santa Ana, I realized there was an issue of shaking and shredding from the motor, and it got worse when I pressed the brakes. That happened when I drove the car down a steep road from [XXX]  down to [XXX]  in the city of Laguna Beach; Then I drove the car to a different road from [XXX] , then down from [XXX]  to [XXX]  and [XXX] , where it is down steep as well. Then the same issue showed up, and I couldn't keep pressing break because the shaking got worse, so I let the car roll with shaking till it reached the straight road and stopped. Since then, I have started to avoid steeping, but once, it showed up on another downhill street, which was not as steep as the others. Still, it was a longer downhill, coming from [XXX]  down to [XXX]  till it splits to [XXX]  and [XXX]  . At that time, I did not have time to take it to the service because I was very disappointed with them after taking it for several issues several times. They never fixed them, and because I had my mother, who was in critical health issues, I needed to be with her all the time and take her to her appointments for her surgeries and wound care for several months until this year in March. Then I realized that the issue keeps changing from existing to disappearing to existing again. Still, instead of starting at a speed of 1 mile, it begins at 9 miles and disappears at a speed of 11 - 12 miles. It does not have a high level of shaking, but it still exists. I am unsure if that changes with the different updates they do through the air for the car. But the issue still exists, and the shaking levels change.   Lately, they have taken it seriously after several attempts to report it and bring it to the service center. After nine days, they concluded that they had tried a similar car. This issue does exist, and it is normal when I have tried multiple cars, including their several demo cars at different times.  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11601463,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/11/2024","dateComplaintFiled":"07/12/2024","vin":"7SAYGDEEXPA","components":"UNKNOWN OR OTHER","summary":"My husband and I use our phones as the key to the car, which is a commonly used (and suggested) feature for Tesla vehicles. We were leaving the beach with our baby. I had our phones in one of the beach bags, which enabled me to open the trunk and side door. I dropped the bags in the trunk so my husband could finish loading the car while I strapped the baby in the car seat. When we were done he closed the trunk and we tried to open the door but it was locked with our baby inside. Suddenly, the phone would not recognize neither of our phone keys nor the key cards inside our wallets, which were also in the car. Now the baby is trapped in the car in 100 degree heat. We had to borrow someone\u2019s phone to call 911 and break the window so we could get our baby out of the hot car. When the phone (key) is in the car the car IS NOT supposed to lock. This was the first time this ever happened and it could have been fatal. Luckily, emergency responders arrived quickly to retrieve our baby.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11601475,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/11/2024","dateComplaintFiled":"07/12/2024","vin":"7SAYGAEE1PF","components":"UNKNOWN OR OTHER","summary":"On July 11, 2024 around 7:45 AM as I was at an intersection waiting for the light to change, I had my foot on the brake pedal when the vehicle suddenly accelerated on its own, The brake pedal was deppressed and It still could not stop the vehicle. The vehicle travelled at least 60-80 feet with the brake pedal deppressed until it finally came to a stop. At the time there was 4 people in the vehicle, we were lucky that there was no traffic at the intersecction which could have caused a collision. We feel that this vehicle is unsafe to drive.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11601253,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/27/2024","dateComplaintFiled":"07/11/2024","vin":"7SAYGDEE5PA","components":"TIRES","summary":"My car has less than 9000 miles on it, when I had a tire burst on [XXX] California heading south around exit [XXX].  I called Prirellei and they told me that they will not talk directly with me and I need to ask Tesla to contact them. The tire replaced by Tesla. I asked them to contact with manufacturer of the tire, as Tesla is not covering the warranty. The Manufacturer mention to Tesla to fill the inspection forms and they will pick up the tire, inspect and reimburse for it. I spent more than 2 hours back and forth with these two. Now Prirellei tells me that Tesla needs to ship the tire to their facility and Tesla is not willing to do that.  255/45 R10 104 V M+S  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."},{"type":"Tire","productYear":"9999","productMake":"PIRELLI","productModel":"PIRELLI","size":null,"manufacturer":"GANS"}]},{"odiNumber":11600444,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/13/2024","dateComplaintFiled":"07/09/2024","vin":"7SAYGDEE0PA","components":"ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL","summary":"The contact owned a\u00a02023 Tesla Model Y. The contact stated that while driving at 30-40 MPH, the vehicle unintendedly accelerated causing the contact to lose control of the vehicle and crash into the rear of a parked vehicle. The vehicle continued to accelerate and traveled across the street crashing into another parked vehicle. The vehicle continued to accelerate on its own forward and over a sidewalk and crashed into two street signs when it came to a stop.  No warning lights were illuminated. No injuries were sustained. No air nags deployed. A police report was filed. The vehicle was towed to an autobody center. The insurance company deemed the vehicle totaled. The manufacturer was made aware of the failure, and a case was opened. The failure mileage was approximately 12,000.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11600445,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2023","dateComplaintFiled":"07/09/2024","vin":"7SAYGDEF2PF","components":"ELECTRICAL SYSTEM","summary":"The contact owns a 2023 Tesla Model Y. The contact stated that while driving with the Autonomous Self Driving feature activated, the feature became inoperable. There were no warning lights illuminated. The contact used the APP, and the vehicle was repaired Over-the-Air (OTA). The contact stated while driving again with the Autonomous Self Driving feature activated, the failure recurred, and the safety features became inoperable. The contact stated that the camera was operable but not communicating with the ADAS- Autonomous Self Driving feature. The contact sent a message to the local dealer to schedule an appointment. The vehicle was not diagnosed or repaired. The contact stated that the ADAS-Autonomous Self Driving started working but then became inoperable again. The contact stated that the failure was related to the ADAS-Autonomous Self Driving System software failure. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 1,000.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11600637,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/05/2024","dateComplaintFiled":"07/09/2024","vin":"7SAYGDEF5PF","components":"EXTERIOR LIGHTING","summary":"I had the vehicle wrapped on July 5, 2024. The vehicle has never been in a collision. The shop whom did the work did a video of the install showing it was a manufacturer defect. Took the vehicle to Tesla and they denied my warranty even when showing them proof. Both left and right side headlights have the mounting issue which could cause undesired beam to incoming traffic. Bumper is the only thing holding the headlights.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11600474,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/08/2024","dateComplaintFiled":"07/09/2024","vin":"7SAYGDEF5PF","components":"ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL","summary":"The contact owns a 2023 Tesla Model Y. The contact stated while driving 35 MPH, the vehicle misread the Route 10 road sign for the speed limit sign and the vehicle decelerated to 10 MPH. There were no warning lights illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 9,000.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11599575,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/27/2024","dateComplaintFiled":"07/06/2024","vin":"7SAYGDEE3PA","components":"VISIBILITY/WIPER","summary":"Small particles of chips has been causing windshield cracks  I had 2 incidents of above scenario, second incidence caused entire windshield to crack across the windshield, Tesla does not replace quickly due to lack of appointments on their end, drivers driving with such issue could get into accidents  I would like to report 2 incidents, not sure how NHSTA investigates (prevention vs fixes in reasonable time)  1. Windshields are too thin resulting in cracks very easily than compared to other similar cars 2. Inability of Tesla service to fix the windshield replacement quickly, I have to wait till August 2024 to get replacement done, which means i have to ground the car or drive it with cracked windshield (this is clearly safety issue)  it cost be 1500$ estimated amount to get it repaired   Please work with Tesla to investigate if windshield is thick enough compared to other standard cars","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11599210,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/04/2024","dateComplaintFiled":"07/05/2024","vin":"7SAYGDEE0PA","components":"STEERING","summary":"The power steering stopped working while I was pulling out of a parallel parking space. It started working again when my speed went above 5 mph. The risk was that I was briefly in traffic, and it was very difficult to steer the car. The dealer has not seen the vehicle yet, and I didn\u2019t notice any warning messages, but I also wasn\u2019t looking at the screen at the time.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11599214,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/03/2024","dateComplaintFiled":"07/05/2024","vin":"7SAYGDEF5PF","components":"SEAT BELTS","summary":"Rear passenger seat belt does not latch.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11597695,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/20/2024","dateComplaintFiled":"06/29/2024","vin":"7SAYGDEE8PA","components":"TIRES","summary":"My five-month new Tesla Model Y tire blowout without any alert before it happened.  The tire is original Pirelli Scorpion 255 / 45 / R19.  Last week while I was driving at around 70 mph on a three-lane freeway.  All of a sudden, I felt someone is dragging my wheels to the left. I was totally astonished.  My first reaction was to hold my wheels.  Within a few seconds I was totally out of control and zigzagging lanes a couple of times before I finally slowed down and pulled my car over to the shoulder.  I was in the middle lane and fortunately there\u2019s no cars on my sides at that particular moment.  With that speed and that short period, I couldn\u2019t avoid to bump on others if there\u2019s any nearby.  I was lucky that it didn\u2019t happen a little earlier on a bridge or a little late when I would be driving on a multiple-lane beltway with construction site in the median.  Tesla roadside assistance came to put a new tire for me and cost me $600.  I truly believe it is design issue.  I\u2019ve been driving more than 20 years and this was my first time with tire blowout.  Not to mention it\u2019s just five months new.  I\u2019m pretty sure there\u2019s no any warning before it happened.  While I was waiting for the assistance on the shoulder, there\u2019s a small message on the screen saying the tire pressure is very low and pull over safely.  I\u2019m not sure when this message showed up.  But at least I\u2019m sure it didn\u2019t show up 5 minutes ago before I drove on freeway as I couldn\u2019t pay attention on the screen while driving on freeway with high speed.  Tesla should give warnings vocally and visually before this dangerous situation happens.  I tried to report this issue to Tesla but couldn\u2019t find any email address to report.  Tesla should be aware of and evaluate this issue to make the existing and future driver to be more comfortable and safer.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."},{"type":"Tire","productYear":"9999","productMake":"PIRELLI","productModel":"TIRE","size":null,"manufacturer":"Pirelli Tire, LLC"}]},{"odiNumber":11595932,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/21/2024","dateComplaintFiled":"06/22/2024","vin":"7SAYGDEEXPA","components":"VISIBILITY/WIPER","summary":"Yesterday, 6/21/2024, something strange happened while I was driving my 2023 Tesla Model Y on the westbound 210 highway. The car was in autopilot mode, cruising at around 65 mph at approximately 11:20 AM. Suddenly, I heard a loud shattering (or explosive) sound. The next thing I knew, my front passenger window was completely shattered. Initially, I thought a rock or some object might have hit my window, but I couldn't find any remnants inside the car. Once I got home, I examined the window from the outside. The glass was almost completely smooth, as if it had exploded. Fortunately, since my windows are tinted, the shattered glass remained mostly intact. Can anyone help me figure out what might have caused this? The exterior side is smooth like butter with no visible impact. Could it be a defect?","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11595118,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/15/2024","dateComplaintFiled":"06/18/2024","vin":"7SAYGDEE6PA","components":"WHEELS,FORWARD COLLISION AVOIDANCE,LANE DEPARTURE","summary":"I used the Full Self Driving software Tesla provided us in April.  On [XXX], the car did not detect a curb therefore the car went right over the curb which popped both right side tires and the front rim.  Damage was $1,800.  I brought this up to Tesla and they informed me that it was my fault for not taking over and refused to help with the repairs.  I understand taking over if there was a 3-foot shoulder, but on roads with no shoulder such as this one I found it impossible to correct in time.  Also, at the very last split second, the torque on the wheel was too tight too correct (not enough time anyways).  This is a busy state maintained road in the middle of Columbia, Missouri near a college campus and my safety was put at risk while I had to find the next side street to pull over.  This is dangerous software that is not ready yet.  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11594688,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/13/2024","dateComplaintFiled":"06/16/2024","vin":"7SAYGDEE8PF","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"On [XXX] around 9:20 pm we were driving south on [XXX] in Vancouver, WA. The car was on cruise control (not autopilot or autosteer) at 65 mph. The car braked really hard and dropped the speed to nearly 20 mph. We do not know why the car braked, there was no one in front of us. Fortunately there was no one behind us other us we could have been rear-ended. I quickly took control of the car and increased the speed.  We have not driven the car on highway since then or taken the car to the dealership yet.  There was a message on the screen after the incidence but it disappeared before we could read it.  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11593902,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/12/2024","dateComplaintFiled":"06/12/2024","vin":"7SAYGDEE8PF","components":"ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,UNKNOWN OR OTHER","summary":"WE WERE TRYING TO PARK THE CAR IN OUR GARAGE WHEN THE CAR SUDDENLY SPED UP. AND HIT OUR THE FENCE . i RELEASED THE PEDAL BUT IT KEPT DRIVING UNTIL I HIT THE BRAKE. AIR BAG DID NOT DEPLOY. THE CAR?S FRONT WAS SMASHED. OUR FENCE IS ALSO BADLY DAMAGED. I HAVE ASKED TESLA TO INVESTIGATE IF IT WAS BECAUSE OF THE AUTOPILOT TAKING OVER BUT HAVE NOT RECEIVED A RESPONSE FROM THEM YET AFTER MORE THAN A WEEK.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11593674,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/11/2023","dateComplaintFiled":"06/11/2024","vin":"7SAYGDEE8PF","components":"VISIBILITY/WIPER","summary":"The contact owns a 2023 Tesla Model Y. The contact stated while driving at an undisclosed speed, the windshield wiper was activated; however, the windshield wiper blades to function as intended. The contact stated that the wipers were set on automatic; however, the wipers failed to activate as needed. The contact stated that due to the failure, the vehicle was almost involved in a crash. The contact stated that the failure had occurred several times. The vehicle was taken to the dealer however, the failure could not be duplicated. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was unknown.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11593088,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/12/2024","dateComplaintFiled":"06/07/2024","vin":"7SAYGDEF3PF","components":"ELECTRICAL SYSTEM","summary":"The contact owns a 2023 Tesla Model Y. The contact stated while driving 15 MPH in the right lane with Self-Driving Assist mode engaged, the vehicle veered to the right and struck a 3\u20134-inch white curb. The contact stated that he immediately regained control of the vehicle, steered the vehicle back in the lane and turned off the vehicle. The contact stated that after disengaging the Self-Driving Assist mode, a message inquiring feed-back was displayed, and the contact reported the incident. The contact inspected the vehicle and was able to continue driving without Self-driving Assist mode. The manufacturer was notified of the failure and informed the contact that the vehicle data did not indicate that the incident had occurred. The manufacturer provided no assistance. The vehicle was not diagnosed or repaired. The failure mileage was approximately 14,000.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11592201,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/29/2024","dateComplaintFiled":"06/03/2024","vin":"7SAYGDEE9PA","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"I reported this issue previously (11589255) and am providing an update: I took my car to the nearest dealer with my less-than-1-year-old non-functioning key card that TESLA told me I had to replace at a cost of 2/$45. I mentioned to the dealer, who is kind an helpful, about the automatic braking in cruise control. I had already disabled \"Apply Brakes when Regenerative Braking is Limited\" under Dynamics on the screen. (see photo) He showed on the screen, under Autopilot, that I could disable Automatic Emergency Braking, which I did.  I was concerned that this warning pops up: \"The vehicle will not automatically apply the brakes even when a collision is detected\" (see photo) but he suggested I try it to see if it would solve the cruise-control braking.  I was hopeful, and disabled it, knowing that it might take a while to know if that solved the problem. I drove the 30 miles home on the frontage road instead of the interstate, and when there were no other cars around, I set cruise control at 50 mph, the speed limit.  I came to a series of small hills in the road, and was reminded of the first time the automatic braking happened, on a 60 mph road with longer amplitude hills of greater height.  Amazingly, it happened again!  Pretty significant braking and slowed me to 25.  This time I waited it out to see if it would resume the cruise control at 50. It did not.    I have since restored the Automatic Emergency Braking as that seems important for a crash situation. I have restored the \"Apply Brakes When Regenerative Braking is Limited\" since that obviously was not the problem either.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11592034,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/05/2024","dateComplaintFiled":"06/02/2024","vin":"7SAYGDEE4PA","components":"UNKNOWN OR OTHER","summary":"Car acquired [XXX]. Drive train warranty till [XXX].  Car stopped on the highway in Arizona. Got it towed to Tesla Service. They claimed coolant leak but never showed me or returned the parts even tho I specifically asked for return of parts.  They gave me a phone number to call and an email address. There has been NO RESPONSE to Several phone calls and emails. Charges incurred which should be refunded are: [XXX]   Uber.     $   47.52 [XXX]   Tesla.    $ 917.09 [XXX]    Uber.     $.  61.49 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11591807,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/30/2024","dateComplaintFiled":"05/31/2024","vin":"7SAYGDEE1PA","components":"FORWARD COLLISION AVOIDANCE","summary":"This Tesla engages in \"phantom braking\" on a daily basis.  I will be driving along at 70 mph on Adaptive Cruise Control, no other cars or otherwise around, and the brakes will suddenly slam on reducing speed to 40-50mph.  It is clearly a sensor type issue.  Seems to happen when a turn lane is sensed?  a side road?  who knows??  This has been a know issue for a very long time.  it's dangerous  as it will lead to rear end collision if anyone is behind.  this happens without warning, almost daily, and I am not the only one  experiencing this.  Tesla people have no solutions.  I do not routinely report things, but I feel very strongly that this is a major safety issue, so much that I am considering trading in the car for something else.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11591605,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/26/2024","dateComplaintFiled":"05/30/2024","vin":"7SAYGDEF8PF","components":"VISIBILITY/WIPER","summary":"While driving on a freeway during very heavy rain, the windshield wipers were working in auto mode. All of a sudden the wipers stopped working. Even though the visibility was almost non existent due to windshield wipers not working, I managed safely to pull over to the curb of the freeway. Upon further investigation, I realized that the auto mode of windshield wipers was not working, but manual mode was working. With the manual mode I was able to get home safely. At home in my driveway I tried the auto mode again and it worked for a few seconds and stopped.  Two days later my wife contacted Tesla about the issue and was informed by service representative  that it`s a known problem to Tesla for the vehicle, but as of now they do not have a fix for the problem and there is no known expected time for the fix.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11591262,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/28/2024","dateComplaintFiled":"05/29/2024","vin":"7SAYGDEE5PF","components":"VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE","summary":"Was traveling along the [XXX] about 5 miles north of the [XXX]. Vehicle was in traffic awareness cruise control when it suddenly applied the brakes. Vehicle did not sound any warnings. Vehicle did not display any warnings. Vehicle made no attempt to warn driver of a braking event. Vehicle traffic awareness cruise control was set to 79 or 78 mph in a 70 mile per hour zone. I was able to push the accelerator pedal to regain speed but had already dropped to about 65 mph. Vehicle did not pass under a shaded section ( I. E. no bridge or trees or big rigs) There was change in color of the road top. My foot was resting just in front of the accelerator pedal. Fortunately for us, there was no vehicles directly behind us. This incident is the 3 of this kind in this vehicle. This has me spooked to use any of the convenience software. I already do not like using the autopilot feature because of it erratic behavior. It feels very unsafe and unpredictable. We are unable to predict when this car will act on its own and feel it will cause us harm one day with actions like this. We are glad that no one was following us closely because they might have hit us. We are also upset that the vehicle never stated why it braked suddenly.    INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11591139,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/28/2024","dateComplaintFiled":"05/28/2024","vin":"7SAYGDEE7PF","components":"VISIBILITY/WIPER","summary":"Windshield wipers put in manual maximum sensitivity mode. During the trip they stopped working multiple times. They just froze. When a manual one time wipe button was pressed wipers menu showed \u201cII\u201d manual sensitivity and started working.  Selected back manual III sensitivity. Wipers worked for a while and stopped again.  SW version: 2024.14.6.  Autopilot was not engaged.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11590924,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/27/2024","dateComplaintFiled":"05/27/2024","vin":"7SAYGDEE7PF","components":"FORWARD COLLISION AVOIDANCE","summary":"While driving with the adaptive cruise control on, the vehicle suddenly braked. There was a large truck approaching from the other direction, but it was in its lane. There was no present danger. The hard breaking could have caused the following car to rear end us. It happened more than once, but this was the most dramatic braking.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11590799,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/21/2024","dateComplaintFiled":"05/26/2024","vin":"7SAYGDEE8PA","components":"FORWARD COLLISION AVOIDANCE","summary":"FSD Stops in front of oncoming traffic. The car stops at a two-way stop sign. It pulls out into the intersection and detects traffic heading my way. It stops right in the middle of the oncoming traffic and just sits there. The oncoming traffic was moving about 50MPH. I had to hit the accelerator to get out of the way.  FSD SEEMS TO WORK WELL 99% OF THE TIME.  THE OTHER 1% MAY GET YOU KILLED.  FULL SELF-DRIVING MODE.  Tesla sent me a 30-day trial.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11590851,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/26/2024","dateComplaintFiled":"05/26/2024","vin":"7SAYGDEE9PF","components":"UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE","summary":"During two hour trip I experienced at least five incidents of so called Fantom Braking, when car engaged in Autopilot or adaptive cruise control brakes suddenly for no apparent reason. At least two time during this trip, the braking was really hard. This is very dangerous conditions and could result in serious accident if someone closely follow the vehicle. I had to keep my foot on the gas pedal during this trip to act if necessary. I have experienced these conditions before and reported it to Tesla. They basically ignored this complaint.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11590663,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/15/2024","dateComplaintFiled":"05/24/2024","vin":"7SAYGAEE6PF","components":"AIR BAGS,SEAT BELTS","summary":"What component or system failed or malfunctioned, and is it available for inspection upon request? >>> The passenger detection hardware underneath the front passenger seat had faulty wiring.  The repaired hardware completed by Tesla this week is available for inspection upon request.  I did take amateur photos of my seat hardware before-and-after repair.  How was your safety or the safety of others put at risk? >>> MY PASSENGER'S AIRBAG COULD RANDOMLY FAIL IN THE MIDDLE OF A DRIVE.  Anywhere from 10 seconds to 10 minutes while driving with a damp passenger in the front passenger seat (e.g., a 100 lb. person after swim practice), a red airbag indicator will assert with error code rcm2_a636 (\"Front passenger safety restraint system fault\").  The indicator would stay asserted for days, then start toggling on-and-off randomly.  According to Tesla Model Y documentation, \"If the airbag system detects a fault in any of the previously mentioned components, the airbag warning indicator stays on. In this case contact Tesla service immediately. Do not drive the vehicle until the airbag system is inspected by Tesla.\"  (reference: [XXX] )  Has the problem been reproduced or confirmed by a dealer or independent service center? >>> YES!  I was able to reproduce the problem WITHIN MINUTES with the loaner Model 3 given to me by Tesla (sorry, I did not get that vehicle's VIN but I wager Tesla Ridgepoint Austin TX has it).  SURELY THERE ARE TENS OF THOUSANDS OF VEHICLES WITH THIS PROBLEM!  Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? >>> Yes, but only after three attempts by Tesla.  Each attempt was incremental (first: cable shielding, second: upholstery, third: replace the entire seat).  Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear?  >>> No. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11590673,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":4,"numberOfDeaths":0,"dateOfIncident":"05/24/2024","dateComplaintFiled":"05/24/2024","vin":"7SAYGDEE9PA","components":"AIR BAGS","summary":"My car collided with another car and a fine white powder was released but no airbag was deployed along with a slight burning odor","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11590442,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/12/2023","dateComplaintFiled":"05/23/2024","vin":"7SAYGDEE4PA","components":"SEAT BELTS","summary":"The contact owns a 2023 Tesla Model Y. The contact stated that while the vehicle was parked with the car seat installed, the technician pulled on the seat belt and the rear passenger\u2019s side seat belt buckle fractured. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 3,000.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11590269,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/28/2024","dateComplaintFiled":"05/22/2024","vin":"7SAYGDEF0PF","components":"AIR BAGS,SEAT BELTS,SEATS","summary":"I\u2019ve received repeated errors of front right safety restraint system needs service with an indication of the airbags being disabled. Tesla has attempted to fix this on two occasions by replacing various wiring and seat belt parts, but the problem returns each time.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11589255,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/07/2024","dateComplaintFiled":"05/17/2024","vin":"7SAYGDEE9PA","components":"ELECTRICAL SYSTEM,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"I bought a 2023 Tesla Long-range Y in June 2023 at Tesla Santa Fe, New Mexico. I have had trouble with the brakes applying on their own during cruise control.  It was very scary the first time it happened, but luckily there was very little traffic on the 2-lane highway I was traveling on.  The Tesla dealer in Santa Fe told me they don't have a software fix yet and he simply avoids cruise control.  After a few months I cautiously tried cruise control again and got away with it...but the third time, months later, it happened again.  When the free month trial of Auto Pilot was installed, I did not intend to use it.  Toward the end of the trial, I used it on [XXX] coming home to Las Cruces and realized it might actually auto-brake on the freeway, which could be a disaster.  After that trip a Tesla friend shared his near-accident-causing experience with the cruise control braking.  Another issue is that the key card didn't unlock the car, then wouldn't start the car.  I called Tesla and was told I could reset the key card using the Tesla App, but it did not work. The next day I called Tesla support; he ran the diagnostics and said \"oh yes, your car needs to be re-booted\".  He did so, and the key card worked to lock the car, but not to unlock or start it.  I asked him to send me a new key card.  \"We sell a set of 2 for $45\" (this is what came with the car).  I told him I paid $53,000 for the car less than a year ago, it did not come with a charge cable, and now the key card didn't work?  He looked to see if the key card was covered under warranty and found it was not.  I have been unable to reach a person to speak with at either the NM dealer where I bought it or the El Paso dealer where I test-drove and attended the seminar, and have waited on the phone for exorbitant amounts of time while the bot tells me I can manage most problems on the Tesla app.  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11589345,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/14/2023","dateComplaintFiled":"05/17/2024","vin":"7SAYGDEE7PA","components":"FORWARD COLLISION AVOIDANCE","summary":"The contact owns a 2023 Tesla Model Y. The contact stated while driving approximately 75 MPH, the vehicle stopped inadvertently while the cruise control was engaged with an unknown red warning light illuminated. The contact had not depressed the brake pedal. The vehicle was not taken to the dealer or independent mechanic to be diagnosed or repaired. An unknown Tesla Service Center was notified and stated that the Firmware was being updated; however, the failure persisted. The contact stated that the Firmware was not updated in the vehicle. The manufacturer was not made aware of the issue. The approximate failure mileage was 2,000.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11588991,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/12/2024","dateComplaintFiled":"05/15/2024","vin":"7SAYGDEE2PA","components":"STEERING,STRUCTURE,LANE DEPARTURE","summary":"On Sunday [XXX] I was driving to work, there was a moment where I felt the steering wheel was very stiff to the point where it felt weird and hard to control. I felt the two front wheels a bit odd, but then it went back to normal. I paid no attention to it after. As I was driving on [XXX] , my car started to automatically move to the left and I tried steering my wheel to get back in lane, but the steering wheel got so stiff that even using all my might I could not steer it. Eventually the car slammed against the cement wall three times as it spins. At the end, the police came on site and saw that the two front wheels were pulled inward. I believe it was a software/technology malfunction.  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11588765,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/20/2024","dateComplaintFiled":"05/14/2024","vin":"7SAYGDEE7PA","components":"FORWARD COLLISION AVOIDANCE","summary":"I purchased a new 2023 Tesla Model Y long range Dual motor AWD in September 2023. On March 20, 2024, while I was parking my car in parking lot of strip mall, I somehow  became confused and panic. I unintentionally pressed the accelerator with some force which resulted in movement of car in speed and it hit a structure. The car failed to apply the emergency breaks before collision and hit the glass wall of a structure (dining room beside footpath) with great force and break the glass wall. Even then it did not stop after passing through the glass wall. I then turned the car on the foot path beside main boulevard road and then applied the break to stop the car. Front of the car, windshield and battery was badly damaged. The car was latter shifted to Tesla collision center. Battery damage was irreparable and needed replacement. Since the estimate sent by Tesla collision center to Insurance was very high, the Insurance decided to totaled the car. Although nobody was hit by the car and I was also safe, It could have severely injured other person or I could have  severely injured if I was not able to stop the car before another collision with fast moving cars on the boulevard. This was a \"complete failure of application of Emergency Brake\" before the collision - important safety feature to save a life. Please report this to Tesla and send me the feed back. I do not know whether I will get  compensation from Tesla for this technical fault as it  put  my life in danger and there was financial loss.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11588330,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/12/2024","dateComplaintFiled":"05/12/2024","vin":"7SAYGDEE9PF","components":"UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE,LANE DEPARTURE","summary":"Took Tesla's 30-day free trial offer of Full Self-Driving (supervised) for my Model Y. Encountered several concerning situations: 1. Autopilot failed to detect a parking barrier arm, causing acceleration towards it; fortunately, I intervened in time. 2. Merged onto the highway in the wrong lane, prompting honks from vehicles behind me. 3. Wheel hit the side road curb when making a right turn, damaging the hubcaps and tire on the right rear side. Unsure if Tesla will take responsibility for repairs, but I feel it's important to share my experience to highlight that Autopilot may not be as advanced as expected.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11587945,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/30/2024","dateComplaintFiled":"05/09/2024","vin":"7SAYGDEE6PF","components":"ELECTRICAL SYSTEM","summary":"The contact owns a 2023 Tesla Model Y. The contact received notification of NHTSA Campaign Number: 24V051000 (Electrical System). The recall repair was performed; however, the contact stated that the warning messages \"Pay Attention\", and \"Keep Hands on the Wheel\" were excessively displayed. The contact was concerned that the excessive alerts could cause a crash because the alerts had become a distraction. The vehicle was not repaired. The manufacturer was made aware of the issue. The failure mileage was approximately 25,000.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11587792,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/08/2024","dateComplaintFiled":"05/09/2024","vin":"7SAYGAEE1PF","components":"FORWARD COLLISION AVOIDANCE","summary":"While driving on the highway at 75mph, with \"Traffic Aware Cruise Control\" (aka, \"Adaptive Cruise Control\") enabled, a white napkin had blown into the lane ahead. This caused the car to slam on the brakes, and rapidly reduce speed to 20 mph, before I was able to re-accelerate back up to speed. I consider this a dangerous malfunction of the Adaptive Cruise Control system (and possibly the Automatic Emergency Braking system as well) on a high speed lane on a highway, which easily could have resulted in a high speed rear end collision and injury. (Fortunately, there wasn't any traffic close behind in the the lane.)","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11587515,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/07/2024","dateComplaintFiled":"05/07/2024","vin":"7SAYGDEE3PF","components":"FORWARD COLLISION AVOIDANCE,ELECTRICAL SYSTEM","summary":"The contact owns a 2023 Tesla Model Y. The contact stated that while driving the vehicle at approximately 55 MPH on autopilot, the brakes independently engaged, and the vehicle decelerated abruptly to approximately 12 MPH. The contact stated that there were no obstructions, or oncoming vehicles on the roadway during the failure. The dealer was not contacted. The manufacturer was not made aware of the failure. The failure mileage was approximately 18,000.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11587102,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/28/2024","dateComplaintFiled":"05/06/2024","vin":"7SAYGDEE4PF","components":"FORWARD COLLISION AVOIDANCE","summary":"I was driving from Asheville NC to Maryland on [XXX]  using auto pilot driving 74 on 70 speed limit on the left lane of two lane highway and all of sudden the Tesla slam on the break to speed of 15-20 miles. There was a car on the right shoulder trying to merge to the right lane about 20 ft in front of us when this happened. My wife and daughter were in the car and we were all shocked on what happened. We were so lucky that there was no one behind us otherwise serious injuries could have happened.  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11587045,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/08/2024","dateComplaintFiled":"05/05/2024","vin":"7SAYGDEE6PF","components":"FORWARD COLLISION AVOIDANCE","summary":"Vehicle was on autopilot. Pulled out of driveway, hesitated, and then accelerated into a parked car.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11586960,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/04/2024","dateComplaintFiled":"05/04/2024","vin":"7SAYGDEE9PA","components":"FORWARD COLLISION AVOIDANCE","summary":"While having Autopilot on, Tesla\u2019s version of adaptive cruise control and lane keep assist, vehicle suddenly breaks while driving at 65mph. The software erroneously detects oncoming vehicle shadow as an object and suddenly breaks. This has not been the issue with their Full Self driving software. Tesla knowingly has a safer, more advance software, but decided to not release them to the general public without purchase. Big safety issue.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11586739,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/30/2024","dateComplaintFiled":"05/03/2024","vin":"7SAYGDEE7PA","components":"ELECTRICAL SYSTEM","summary":"The contact owns a 2023 Tesla Model Y. The contact stated while driving 5 MPH and coming to a stop, the vehicle went into park unintendedly. The \"Vehicle Automatically Parked to Prevent Roll Away\" and \"Automatic Emergency Braking Is Unavailable\" messages were displayed. The contact was able to quickly veer to the right lane, where the vehicle stalled and remained for half an hour, nearly causing a crash. Additionally, Police officers arrived at the scene and shielded the vehicle from a potential crash. The manufacturer was contacted but was unable to correct the failure remotely. The vehicle was towed to the Tesla Service Center, where it was diagnosed that the driver\u2019s side body controller module had failed and needed to be replaced. The vehicle was repaired. The contact stated that while driving with his daughter in a car seat in the rear seat and coming to a complete stop two days later, the vehicle stalled. The message \"Automatic Emergency Braking Unavailable\" was displayed. The vehicle was towed to another Tesla Service Center (3371 Brunswick Pike #100, Lawrence Township, NJ 08648), where the vehicle was being diagnosed. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 2,506.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11586896,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/02/2024","dateComplaintFiled":"05/03/2024","vin":"7SAYGDEE4PF","components":"VISIBILITY/WIPER","summary":"The \"auto\" setting of the windshield wipers does not work 90% of the time. It cannot sense rain properly. My grandmother's 2002 Lexus had better rain-sensing wipers than my 2023 Tesla. This is extremely hazardous in the sense that at medium speeds, when water from rain does NOT quickly evacuate the windshield, it causes a massive block to the view of all patrons in the car. Do you think it is important for the driver to see the road in front of them? It is also very dangerous because when this does not work, the quickest way to change the setting is to tap the end of the left stalk with your left hand, and then QUICKLY use your right hand to select the desired wiper speed on the car's screen. This is a dangerous task to have to do quickly when you cannot see what is in front of you.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11586898,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/26/2024","dateComplaintFiled":"05/03/2024","vin":"7SAYGDEE4PF","components":"UNKNOWN OR OTHER","summary":"Safety recall update was NOT done to my car when I brought it in for that service. I had a service appointment in which one of the tasks was to update my icons to the \"larger icons\". Upon taking receipt of my vehicle, I noticed that the icons did not appear different. I messaged the service center that performed the work and THEY TOLD ME THE ICONS WERE THE UPDATED ONES WHEN THEY ACTUALLY WERE NOT. How can a company entrusted with providing save vehicles for public roads be allowed to do this? What if this was a seatbelt malfunction that they told me was fixed and I got in an accident on the way home and died due to their complete negligence?","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11586894,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/02/2024","dateComplaintFiled":"05/03/2024","vin":"7SAYGDEE4PF","components":"FORWARD COLLISION AVOIDANCE","summary":"Ever since the first few miles on the car, the forward collision warning (FCW) system triggers all the time for no reason. I cannot drive the car without it triggering, and I use the car almost daily. It constantly thinks I am going to run into the car in front of me when coming to a stop at a light, for example, however I am never anywhere near running into the car in front of me. It also triggers when making a turn if there is a car parked on the curb. It thinks I am tracking straight, however my wheel is turned and I am simple following the curve of the road. These constant alerts cause me and my guests panic, and occasionally cause me to jerk the wheel in an unsafe manner for, again, no reason. Its embarrassing. This feature does not work as intended whatsoever.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11586478,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2024","dateComplaintFiled":"05/02/2024","vin":"7SAYGDEF2PF","components":"UNKNOWN OR OTHER","summary":"Tesla has a joke feature where a song starts playing that is a parody of Saturday Night Live skit  \"I need more cowbell\". What causes this to be played is pushing down on the right steering wheel stalk 4 times sequentially.  Nothing will silence this, however. Not even turning the volume of the car off. It causes a constant, loud, and visual distraction. And it prompts distraction for drivers to try and silence it. I have nearly been in multiple accidents trying to silence it. there should be NO car audio that is played that cannot be silenced by turning the volume off. This is common sense.  Any other reasoning is inviting distraction.  Not withstanding that Tesla has made doing simple tasks like turning the volume down or air conditioning up MORE attention requiring than cars of the last 50 years.  This is a clear and demonstrable safety hazard with, as I would imagine, criminal liability for Tesla. Please recall all Tesla cars until they eliminate this clear and present distraction.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11586491,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/06/2024","dateComplaintFiled":"05/02/2024","vin":"7SAYGDEE5PA","components":"UNKNOWN OR OTHER","summary":"2 close to collision out of 7 use of FSD free trail period. The vehicle signal for turn and went straight to hit curb. The vehicle during left turns at signals while on left most land jumps to right most left turn lanes while other vehicles are in it turning. Here is link i posted on x , https://x.com/PAVANGINJUPALLI/status/1776618585105842340","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11586423,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"04/24/2024","dateComplaintFiled":"05/01/2024","vin":"7SAYGDEE4PA","components":"STEERING,VEHICLE SPEED CONTROL,SERVICE BRAKES","summary":"I am reaching out on behalf of my wife  who met with accident on 3/24/2024.She was driving Tesla Y model and this accident occurred due to System failure of Vehicle , brakes and Steering wheel get locked and she was not able to do anything and car hit the couple of trees on other side of parking lot . She was not using Autopilot feature and it vehicle didn't stop after applying the brake instead of stopping , its get accelerated and steering was also locked.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11585576,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/03/2024","dateComplaintFiled":"04/27/2024","vin":"7SAYGDEE4PF","components":"VISIBILITY/WIPER,FORWARD COLLISION AVOIDANCE","summary":"Auto steer in city which is the free software unnecessarily distracts with warnings, so much that I was almost in an accident 3 times. This doesn\u2019t happen with full self service driving in the exact same scenario because it\u2019s a paid service, essentially forcing owners to subscribe and pay for full self service driving. Furthermore, if you don\u2019t react to unnecessary and distractive warnings you get a warning that auto steer (which is paid for as part of the car purchase) will be disabled.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11585498,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/14/2024","dateComplaintFiled":"04/26/2024","vin":"7SAYGDEE7PF","components":"STRUCTURE","summary":"Sudden unintended acceleration on my new Tesla Y- occurred while backing slowly out of the garage. Suddenly, there was a lurch forward that hit the side of the garage. Repair to Tesla @ $8,000 and repair to garage @ $300. Tesla told me that their ivestigation did not disclose any mechanical issues but the manager refused to send me that evaluation. Fortunately, no injuries","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11585203,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/04/2024","dateComplaintFiled":"04/25/2024","vin":"7SAYGDEE9PF","components":"VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE","summary":"During a 2,300 miles recent trip in Texas, the vast majority of the speed limit signs were not seen by my 2023 Tesla Model Y autosteer/autopilot (not FSD).  This created issues with the autopilot/autosteer as it was not usable in several instances and can create safety issues like distractions, etc...  I had the latest software revision. The key point is that this is not happening at all in Colorado where I live.  Tesla support responded that I needed my cameras recalibrated which is a totally illogical response as it is not happening in CO.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11585056,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/12/2024","dateComplaintFiled":"04/24/2024","vin":"7SAYGDEE0PF","components":"UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE","summary":"When using Auto Pilot/Traffic Aware Adaptive Cruise Control at highway speeds (55 to 75mph), vehicle will on occasion, slam on the brakes and steer to the right for no apparent reason. When this has happened in the past, we would press on accelerator peddle, to quickly recover from the braking to prevent a rear end collision and continue down the road.  This last time (April 12, 2024) however, pressing the accelerator peddle made no difference until Auto Pilot was disengaged.  Fortunately we were in the right most lane and was able to pull off to the side of the road to prevent a rear end collision from a van that was behind us. There were no warnings or messages that were displayed to indicate what had cased the braking.  I talked to my local Tesla service department approximately a year ago about this issue and said that Tesla is aware of the \"Phantom Braking\" problem, but were unsure if or when a fix would be in the works.  We did capture the dash cam video of the last Phantom Braking incident, that shows a clear road, with no objects or shadows that may have triggered the event. The dash cam video is 38Mb in size, too large to upload.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11584475,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/08/2024","dateComplaintFiled":"04/22/2024","vin":"7SAYGDEF8PF","components":"POWER TRAIN,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL","summary":"Car warned that Drivability - Acceleration and top speed reduced/Performance may be restored on next drive but gave no opportunity for me to pull over safely. Felt like someone pulled the e-brake during regular driving speeds and prevented me from safely slowing down, steering or maneuvering the vehicle into a safe spot. This occurred during a rainy night with my wife and 3 daughters in the vehicle who were terrified and still afraid to drive in the vehicle.  Tesla replaced the front drive inverter and about a month later the same issue happened again on a busy road around 1pm in the middle of traffic and this time the rear drive inverter had to be replaced.  Myself nor my family have felt safe in the vehicle but feel stuck with it.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11584291,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"04/20/2024","dateComplaintFiled":"04/21/2024","vin":"7SAYGDEE3PF","components":"SEATS","summary":"We had our 5 year old son buckled in his forward facing car seat in the back passenger seat. When I started to drive my car, the front passenger seat started to move back, reclined on its own and  fully crushed my sons legs in the back seat (fully reclined back). My son started to scream in pain. After securing the seat forward, we noticed our umbrella fell from the front seat and landed where you control the seat alignment in front. We were shocked to see that a 1 lbs umbrella can be heavy enough to control the seat alignment.   If I hadn't quickly reacted to the seat moving back, it would have caused a serious fatal injury to my son. I strongly urge the manufacturer to consider fail proof ways to prevent this from happening.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11584237,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/20/2024","dateComplaintFiled":"04/20/2024","vin":"7SAYGAEE3PF","components":"FORWARD COLLISION AVOIDANCE","summary":"I was driving our Tesla Model Y and, when attempting to use the windshield wiper, full self driving was enabled. The feature was never enabled my by husband or I through the touch screen on the car. We purposefully did not want to be helping to test this feature as we have a 2 year old and 2 month old that are often in the car with us (both of whom were in the car when this happened). This happened twice on my drive on the afternoon of [XXX]. I did not have a destination plugged into the map on the tesla and was navigating via google maps on my phone (which does seem to be required for this feature to be enabled according to Tesla's help video on youtube: [XXX] ). Both times, a pop up appeared on the tesla screen asking me to give feedback on the auto driving feature while I was driving. Both times, I was able to disable the feature after about 5 seconds by pressing the brake pedal. Upon returning home, my husband was able to go into the car's settings and return the car to \"traffic-aware cruise control.\" He was able to confirm that \"Full Self Driving (supervised)\" had been selected despite neither of us enabling it. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11584267,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/16/2024","dateComplaintFiled":"04/20/2024","vin":"7SAYGDEE4PA","components":"VISIBILITY/WIPER","summary":"My tesla is supposed to have \"automatic\" wipers that go on by themselves to keep the windshield clear so one can drive in rain. Manual wiper speed control is difficult because the driver has to look at center screen and use menus to select a speed. There is no intermittent wipers control; the lowest speed setting is too fast for light range. Only one pass operation is possible without using the center console while driving which is dangerous. The automatic wipers are very erratic, sometimes running faster than needed or coming on when it's not raining to other times hardly coming on at all making it very difficult to see and making driving very accident prone. The poor operation can, of course, adversely affect the proper operation of the automatic driving capability too since that depends on vision by cameras through windshield. Other owners I know voice the same concerns. This issue is a big problem anytime it rains and even worse back last winter when it snowed.  I've only had my car 3 months. I have talked to a few other owners who indicate this problem didn't exist as much 6 months or a year ago indicating it could be a problem caused by a recent car software update or a change in the equipment used for wiper control in my Tesla Y. I'm not sure if the problem applies to other models (ie S, X, 3).","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11583582,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/19/2023","dateComplaintFiled":"04/17/2024","vin":"7SAYGDEE0PA","components":"EXTERIOR LIGHTING","summary":"Turn signals fail to activate with short duration press of turn signal stick.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11583208,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/15/2024","dateComplaintFiled":"04/15/2024","vin":"7SAYGAEE8PF","components":"VEHICLE SPEED CONTROL,UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE","summary":"Car was being driven into a car wash.  Driver went to put car into neutral and car lurched forward and crashed into car in front of it without gas pedal being engaged.  Vehicle has not been inspected by manufacturer or others. No warning lamps or other messages. May have been related to recently installed full self driving software that was automatically installed but was not requested by vehicle owner.  Vehicle owner did not intend to engage any sort of self driving or automatic acceleration systems.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11582707,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/07/2024","dateComplaintFiled":"04/12/2024","vin":"7SAYGDEEXPA","components":"VISIBILITY/WIPER,FORWARD COLLISION AVOIDANCE","summary":"Tesla recently rolled out an update that gives everyone in the US a trial of FSD. After this update I've had numerous situations where the car would panic and act like I was about to collide with a parked vehicle both while driving down a residential street in daytime and when coming around corners. This never happened in previous version.  Also the auto windshield wipers no longer work when its raining but will turn on when its dry and cause dirt to smear on the window, mainly when the sun is facing the driver which makes it very dangerous.  The last issue is pretty big, the car has been exhibiting severe phantom braking when on the highway using adaptive cruise control (FSD I guess now?)","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11582396,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/11/2024","dateComplaintFiled":"04/11/2024","vin":"7SAYGAEE9PF","components":"AIR BAGS","summary":"Front passenger safety restraint system fault alarms comes intermittently","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11581597,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/05/2024","dateComplaintFiled":"04/07/2024","vin":"7SAYGDEE0PA","components":"SUSPENSION","summary":"My model Y lower control arm bolt has become loose and disconnected. I noticed a rubbing sound on the front axle in a parking lot and fortunately discovered the source of the issue (disconnected suspension bolt) at home. I believe my vehicle should\u2019ve been included in the recall below as the timeline lines up. My car was produced in the Austin factory and picked up in late November 2022.  Can see in the attached photo the loose bolt and the suspension fork hitting the axel.  [XXX]   [XXX]   As of today the car is sitting in the Tesla service center and they are arguing that repair is not covered because of the handwritten pen marks indicate third-party suspension work, but no suspension work has been done. The article citing the manual torque explains the factory markings. This bolt issue has resulted in fatalities at high speed. I\u2019m lucky to have found it at home vs the highway.  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11581268,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2024","dateComplaintFiled":"04/05/2024","vin":"7SAYGDEE2PF","components":"VEHICLE SPEED CONTROL,ENGINE,FORWARD COLLISION AVOIDANCE","summary":"Vehicle: Tesla Model Y Blue Purchased in Oct\u2019 23 Tesla setting: Regenerative braking (single pedal driving) Issue: Brake Pedal/Acceleration Pedal Malfunction  I was pulling my car out from the parking lot to pick up my mom, from the hospital entrance. I just turned right and had to take an immediate left to leave out of the parking lot. The Tesla was driving at approximately 5 miles an hour at that point. I lifted my foot from the gas pedal for the car to stop with its regenerative braking. However, instead of coming to a stop, the Tesla started rapidly accelerating, with my foot not even on the pedal. When I slammed the brakes, the car was unresponsive and continued accelerating. I started honking madly to warn people that I had no control over the car I was driving.  The vehicle continued accelerating over 100-150 meters in 4-5 seconds and banged a parked car (Lexus SUV) at the end of the parking lot.  It continued accelerating while pushing Lexus over the curb, destroying road sign poles and landscaping shrubs; crossing the street, and the middle curb. At the end of the street was a tree and a ditch. Lexus couldn\u2019t move any further and Tesla stopped. All airbags deployed. One of the emergency response detection systems called 911 immediately.  The first thing the police asked me was if I pressed the emergency brake. I said the car doesn\u2019t have one. I can\u2019t even turn off the vehicle while it is moving. The parking button takes care of it.    I used to love my Tesla but I can\u2019t trust it anymore. What I want from them at this time is: Investigate all the incidents thoroughly instead of blaming these as a user error. a) Think about adding the redundancy system. Something mechanical where the driver reacts within a couple of seconds. Software bugs are hard and sometimes it is impossible to find the root cause. Logs may not contain everything that you need to debug the problem. Consider it as a P0 issue.  b) Compensate for the damage and property loss.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11580692,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2024","dateComplaintFiled":"04/02/2024","vin":"7SAYGDEE8PA","components":"STEERING,VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE","summary":"You have no doubt heard the news that Tesla has deployed Full Self Driving to all its vehicles as a \"free trial.\"  My Tesla received this update in the past few days.  Last night I was driving on an expressway and engaged what has up until now been traffic-aware cruise control by pressing down one time on the right stalk.  I expected regular cruise control but the car started steering for me.  Tesla has changed the default behavior of the cruise control activation (one single downward press on the stalk) to instead activate Autopilot.  My attempt to regain control caused me to jerk the wheel side to side in a way that could have led to an accident had I been in heavier traffic.  This was unexpected behavior from the vehicle and I find it unacceptable that Tesla has changed a default function in this manner.  I had to hunt around on the screen to find the setting to change the behavior back to regular Traffic Aware Cruise Control from one downward press.    Furthermore, on the same 20 mile trip I had three phantom braking incidents while the car was on Traffic Aware Cruise Control mode.  This is more than typical and these events can be dangerous if they happen in traffic.  Tesla should not be allowed to deploy changes, especially without notice, that modify basic functionality of a car in motion from what the driver has become accustomed to.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11580815,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/02/2024","dateComplaintFiled":"04/02/2024","vin":"7SAYGDEE7PF","components":"UNKNOWN OR OTHER","summary":"I got a recall notice for NHTSA Recall No: 23V-035. I checked for the software update, but didn't see anything from Tesla prompting for the update.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11580239,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/23/2024","dateComplaintFiled":"03/30/2024","vin":"7SAYGDEE4PA","components":"ELECTRICAL SYSTEM,AIR BAGS,WHEELS","summary":"Tesla suddenly accelerated forward from a complete stop at very rapid pace and hit a wall","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11580171,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/25/2024","dateComplaintFiled":"03/29/2024","vin":"7SAYGDEE4PF","components":"FORWARD COLLISION AVOIDANCE","summary":"Forward collision with a deer.  The deer jumped out in front of the vehicle, very close to the vehicle, at night.  The vehicle failed to detect large object obstacle in front of it and apply emergency braking.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11579779,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/10/2024","dateComplaintFiled":"03/27/2024","vin":"7SAYGDEE6PF","components":"VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE","summary":"I want to report what I think is a very dangerous issue with my Tesla Model Y.   We have experienced numerous times that the car brakes without warning.  I have talked to Tesla about this \"phantom braking\", and they say it is \"normal\".  The Traffic-Aware Cruise Control cannot be disabled to create a normal manual cruise control.  I gave them a hypothetical situation where this could be life-threatening, but they dismissed it.  Two weeks later, that very scenario happened, thankfully not ending in tragedy.  I was driving at 65 mph on a wide, two lane paved highway (near Dove Creek, CO).  A car going in the opposite direction was stopped on the shoulder on the other side of the highway.  A large semi truck, also going in the opposite direction, pulled into my lane to pass the parked car on the side of the road.  I saw what was happening, let off the accelerator, and steered over onto the paved shoulder (wide shoulder) to avoid the oncoming truck.  My car's Traffic-Aware Cruise Control, using the car's cameras, interpreted the situation as an apparent collision danger and automatically braked hard.  In this situation there was a large pickup doing what most pickup drivers do.... tailgating close behind me to get me to drive faster.  Neither the driver of the pickup, nor me, were expecting my car to brake hard, as we had all assessed the situation correctly as not being dangerous.  I responded as quickly as I could by pushing on the accelerator to cancel the cruise control, but the pickup almost rear ended me.  At that speed, it could easily have turned into a fatal accident.  Tesla says I can't disable the cameras, so I just don't use the cruise control now.  I was told you can disable the \"traffic-aware\" part of cruise control on older model Teslas, but not 2023 and newer.  Often the phantom braking occurs with no apparent reason (although the car's cameras and computer would probably disagree).  Do many people have to be killed to take a safety hazard seriously?","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11579475,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/13/2024","dateComplaintFiled":"03/26/2024","vin":"7SAYGDEE9PA","components":"FORWARD COLLISION AVOIDANCE","summary":"I rear ended to another car when I blacked out for a few seconds in the city driving around 20 miles an hour. The AEB, based on TESLA manual and instructions should have kicked in, but it never did. After the accident, a friend of mine told me about AEB function and the fact that it works in those type of conditions, I tested the car in my driveway (I have a pretty long driveway to do this). AEB did not kick in until I turned off the function and I turned on the function again. Then, it kicked in immediately, and on the screen \"A\" showed, which means AEB kicked in. That was the first time AEB worked and that sign appeared on the screen. Later in the day, when I tested the car again under the exact same conditions,, AEB stopped functioning again like the way it has been since I bought the car. I read all the information/instructions regarding AEB. I understand that in certain conditions like, if the driver is accelerating or putting pressure on brake pedal or steering wheel, AEB does not kick in. I talked to another TESLA owner, he said his does not kick in either unless the car is on auto cruise or autopilot. Mine is the same. This is definitely malfunction. The issue is that the car, on the screen shows that AEB is always turned on, but it never kicks in and the car does not give any error regarding this issue. Again, I tested it after turning off and on AEB function, and I now know the difference. Under the same conditions of that testing, the AEB does not function at all. The accident I had was 100% preventable if AEB worked properly. TESLA Service Center has been dismissive. They send me snippets from the TESLA manual, which I already have and read many times. They say they cannot test it. All they can do is to check remotely to see if the function is on, but that's where the issue is. The function is always on, but it never kicks in. Again, It did work for me for a few minutes when I turned it off and on, but that was it.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11579200,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/24/2024","dateComplaintFiled":"03/24/2024","vin":"7SAYGDEE2PA","components":"VISIBILITY/WIPER","summary":"Windshield wipers fail to work properly when in auto mode. Windshield was covered in rain and visibility was reduced to zero. Windshield wipers would not activate to clear the rain. The problem has happened multiple times while raining.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11579205,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/22/2024","dateComplaintFiled":"03/24/2024","vin":"7SAYGAEE9PF","components":"UNKNOWN OR OTHER","summary":"MY SIDE MIROR WILL NOT ADJUST BACK TO NORMAL LEVELS WHERE I CAN SEE VEHICLES ON THE LEFT SIDE. EVERYTIME I BACKUP AND MOVE FORWARD THE LEFT SIDE MIRROR DOES NOT ADJUST BACK TO ORIGINAL POSTION THEREFORE LEAVING ME EFFECTIVELY BLIND AND NOT BEING ABLE TO SEE ONCOMING TRAFFIC FROM THE LEFT MIRROR. I HAVE TRIED TO GET TESLA TO FIX THIS ISSUE. EVERY TIME THEY TELL ME TO TAKE IT IN AND THAT THEY WILL NOT  GIVE ME A VEHICLE TO COMEPENSATE FOR MY LOST WORK TIME. THIS IN UNACCEPTABLE.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11579142,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/23/2024","dateComplaintFiled":"03/24/2024","vin":"7SAYGDEE0PF","components":"VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE","summary":"This car does not have Full Self Driving, and I do not use Auto Steer. I experience multiple phantom braking events every time I use the \"Traffic Aware Cruise Control.\" Sometimes I can see that the cruise control set speed has been reduced from the speed I set, and I have to cancel and reset it to resume the original speed. Sometimes the cruise control set speed is unchanged, and pushing the accelerator will cause the car to resume the set speed. Yesterday I drove 320 miles and had about 6 of these events.  I'm concerned about these events causing an accident from the sudden speed reduction, or getting into a road rage situation because the person behind me thinks I am brake-checking them.  Internet research indicates that these complaints are very common during the past few years. If Tesla can't - or doesn't want to - solve the problem, they should at least allow us to choose basic cruise control to avoid this problem.  Adaptive cruise control would be more reliable with radar, but Tesla is doing everything it can to make the cars cheaper, and radar was eliminated. Personally, I think trying to do everything with cameras is a fatally flawed approach - especially considering cars travel at night and in varied weather and lighting conditions.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11579180,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/23/2024","dateComplaintFiled":"03/24/2024","vin":"7SAYGDEE9PA","components":"FORWARD COLLISION AVOIDANCE","summary":"While using Traffic-Aware Cruise Control, the vehicle unexpectedly slows down due to phantom braking. During my recent 800+ mile road trip, this occurred twice without any obstruction in view, causing the car to brake abruptly.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11578665,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/20/2024","dateComplaintFiled":"03/21/2024","vin":"7SAYGDEE8PF","components":"SEATS","summary":"On two occasions, once for me, and once for my wife, when adjusting the seatback, the switch stuck and the seatback shoved me forcefully into the steer wheel. Both times while we were driving. This could have easily caused an accident, or, for a heavier person, caused significant injury.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11578735,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/05/2024","dateComplaintFiled":"03/21/2024","vin":"7SAYGDEE1PF","components":"ELECTRICAL SYSTEM","summary":"The contact owned a 2023 Tesla Model Y. The contact stated that while his wife was driving at 15 MPH and making a right turn, the Auto-Pilot had engaged independently. As a result, the vehicle steered off the road, over the sidewalk, and into a resident's lawn. The vehicle went up the property's pavement stone and crashed into a tree where it came to a stop. A police report was filed and there were no injuries reported. The vehicle was towed to a tow lot. The insurance company deemed the vehicle totaled. The local dealer was not contacted. The manufacturer was made aware of the failure. The VIN was included in NHTSA Campaign Number: 24V051000 (Electrical System). The failure mileage was approximately 4,400.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11578394,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/18/2024","dateComplaintFiled":"03/20/2024","vin":"7SAYGDEE4PF","components":"STEERING","summary":"I am receiving codes, GTW_w074 Steering Assist reduced, and UL_a020 Steering Assist reduced.  In reality, steering is unavailable without extreme effort.  This makes the car undrivable.  I had the same problem in early February.  The car was towed to Tesla for service and repaired.  Now one month later the problem has returned.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11578600,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/06/2024","dateComplaintFiled":"03/20/2024","vin":"7SAYGDEE5PA","components":"VISIBILITY/WIPER,FORWARD COLLISION AVOIDANCE","summary":"The falcon braking system kicks in automatically, and the windshield wiper does not turn on automatically as it would in any basic car now a days.   The available autopilot/ adaptive cruise control only gives unteliable cruise control. There were times where in the middle of a freeway the cruise control starts braking, luckily there were no vehicle behind us so there were no collisions so far. The price tag on this car and the way it keeps fluctuating is un-acceptable so i ended up paying a lot for the car than the actual value from tesla directly and the basic features like auto wiper and cruise control is a huge disappointment","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11577950,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/18/2024","dateComplaintFiled":"03/18/2024","vin":"7SAYGDEE6PA","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"Driving on a two lane highway at 70 mph, the vehicle has applied the breaks extremely abruptly without reason, three times in the past week. Slamming on the breaks suddenly reduced our speed from 70 to 45 mph before I could return to the speed limit. I came very close to being rear-ended last time. The drivers behind me were angry as well, assuming that I was \u201cbreak-checking\u201d them. I am extremely concerned for my family\u2019s safety.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11577853,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/16/2024","dateComplaintFiled":"03/17/2024","vin":"7SAYGDEF4PF","components":"ENGINE","summary":"Charging system has become defective over last month. Two weeks ago, gave error that charging cover was open when it wasn't. Couldn't get it to charge for a while. Eventually, it worked. Yesterday, would not charge at all on any charger. Being towed to service center tomorrow.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11577917,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"12/17/2023","dateComplaintFiled":"03/17/2024","vin":"7SAYGAEE6PF","components":"FORWARD COLLISION AVOIDANCE","summary":"The car suddenly engaged the automatic emergency braking system when it perceived a glare on the road to be an obstacle. Passenger experienced mild whiplash discomfort from the severity of the braking. No other cars were around so no accident occurred.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11577746,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/15/2024","dateComplaintFiled":"03/16/2024","vin":"7SAYGDEE8PA","components":"SUSPENSION","summary":"While backing out with the steering wheel turned the vehicle makes clunky noise as some thing rubbing together very hard.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11577283,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/13/2024","dateComplaintFiled":"03/14/2024","vin":"7SAYGDEE2PF","components":"FORWARD COLLISION AVOIDANCE","summary":"I am writing to express my serious concerns regarding the recent enforcement that leads to Tesla's Auto Steer being disabled after three warnings, deemed \"strikes,\" within a certain period. This policy, which I understand may have been implemented with safety intentions, paradoxically compromises my safety and potentially that of others.  My experience with the system has shown that the warnings are overly sensitive, activating even while I am fully attentive and engaged with the driving process. The result is the Auto Steer feature\u2014a tool I rely on for enhancing my driving safety\u2014being disabled for an entire week after these strikes. This blanket punishment is applied universally across all driver profiles, disregarding individual driving contexts and histories.  The logic behind this stringent measure seems counterintuitive. The Auto Steer function, in my experience, significantly increases safety by aiding in maintaining lane integrity, adjusting speed, and managing distance from other vehicles. Disabling it not only diminishes my vehicle's capability but also impacts my confidence in the vehicle's safety features, which I have come to depend on.  I urge the NHTSA to reconsider this mandate and recommend adjustments. Possible improvements could include making the warning alerts more prominent to aid drivers in real-time, allowing for a more interactive and educational approach to enhancing driving habits. Alternatively, revisiting the policy to provide drivers with more control and flexibility over the use of Auto Steer could be beneficial, ensuring that it serves its intended purpose of augmenting safety without unwarranted restrictions.  The overarching goal should be to enhance safety while also respecting the drivers' ability to utilize technology responsibly. I hope for a revision of this policy that aligns more closely with the practical needs and safety interests of Tesla drivers.  Thank you for your attention to this matter.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11577438,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/22/2023","dateComplaintFiled":"03/14/2024","vin":"7SAYGDEE2PA","components":"VEHICLE SPEED CONTROL,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"Phantom braking has occurred on 4 different occasions nearly causing a rear end collision during one of them.  On all occasions it occurred with no other car in front of us.  Tesla Service was contacted through their app for service and we were told this is a known issue and to simply apply pressure to the accelerator.  No warning lights or other was given before the incident.  The problem has not been reproduced or confirmed by Tesla or independent service center?","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11577156,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/10/2023","dateComplaintFiled":"03/13/2024","vin":"7SAYGDEE7PA","components":"ELECTRICAL SYSTEM,ENGINE,FORWARD COLLISION AVOIDANCE","summary":"On [XXX], I was at [XXX]  waiting for green light, as soon as the light changed. I hit the drive but the car suddenly lost control and speed up and I couldn\u2019t stop. I try my best not to hit any people or any cars and ended up hitting the board on the right. I never smoke or drink alcohol. never did any drugs, I didn\u2019t hold phone. It was absolutely an uncontrollable incident very unfortunate but totally out my control I wish this never have happened as I have good driving record. Thank you, your honor !   INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11577012,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2024","dateComplaintFiled":"03/12/2024","vin":"7SAYGDEE8PA","components":"ELECTRICAL SYSTEM,AIR BAGS","summary":"(1). Electrical wire related to passenger airbag function is allowed for rodent chewing. I was told by technician that if this wire chewed by rodent or broken, passenger air bag will not function at all when there is an impact or an accident. I'm not really sure whether the driver will be even alerted whenever this wire is broken. This is simply a design fault because such an important wire should not be placed in a vulnerable location where rodent can chew it. I have never come across this in any car in my life so far. (2). If an airbag does not function, a passenger could get hurt or die (3). I asked the service team about the design fault and filled their service visit survey as well, but no one answered me so far. (4). Service technicians inspected the broken electrical wire, repaired it, but there is no guarantee that rodent can not chew it again because repaired wire is at the same place as before. (5). There is no prior warning for me. Service technicians came over to replace the passenger seat. Once they replaced it,  the senior technician tried to check all the system using his laptop and it appeared that he noticed a fault on his laptop screen. So, he opened the frunk and found the broken wire.  (6). Instead of replacing this part with OEM part he repaired it and even charged me for the cost of repair though my car is under warranty. This is the design fault and this wire can be chewed again and manufacture can keep charging the customers till the life of the car.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11575183,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/02/2024","dateComplaintFiled":"03/03/2024","vin":"7SAYGDEE0PF","components":"STRUCTURE","summary":"Water leak passenger floor","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11575185,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/29/2024","dateComplaintFiled":"03/03/2024","vin":"7SAYGDEE0PF","components":"FORWARD COLLISION AVOIDANCE","summary":"Car stops suddenly for no reason while on cruise control","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11574801,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/29/2024","dateComplaintFiled":"02/29/2024","vin":"7SAYGDEF5PF","components":"UNKNOWN OR OTHER,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"The car autopilot system does VERY Hard brakes when coming to stop at red lights ( when there is a car in front of it) very unsafe. Also while driving in the street or freeway, mostly when passing under a bridge, all of a sudden the car pushes brake automatically which is truly dangerous and unsafe. Also when the auto pilot is on it, disengages whenever close to a curb or anything else and you have to take over control very last second to avoid any accidents. This is a safety issues.  safety issue. Please fix. I took the car to dealership and both times they say it\u2019s something called phantom braking and that they wouldn\u2019t be able to fix the issue.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11574439,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/23/2023","dateComplaintFiled":"02/28/2024","vin":"7SAYGAEE1PF","components":"Chest Clip, Buckle, Harness","summary":"After 8 months of use, the harness release button failed completely. This malfunction allowed the harness to loosen with our child in the car seat, while driving on a 3.5 hour road trip. Extremely scary and dangerous situation. NUNA sent a replacement frame and within 2 months the same malfunction has occurred on the replacement frame.   After seeing the numerous complaints filed on NHTSA, for the same issues, I am very surprised there has not been an investigation and/or recall. Especially given the prevalence of such a dangerous malfunction.  Lastly, I am extremely unimpressed with NUNA costumer service.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."},{"type":"Child Seat","productYear":"2020","productMake":"NUNA","productModel":"EXEC CS09300","manufacturer":"Nuna Baby Essentials, Inc."}]},{"odiNumber":11574452,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/18/2024","dateComplaintFiled":"02/28/2024","vin":"7SAYGAEE1PF","components":"Chest Clip, Buckle, Harness","summary":"Complete failure of harness release button, allowing my child to loosen the harness by gently leaning forward. This is a malfunction on a replacement frame (used for less than 2 months), NUNA replaced the original frame (used for 8 months) for the same issue. I have contacted NUNA about current frame issue, haver not heard back from them. Given the poor customer service I received with original frame failure, I do not expect NUNA to resolve this issue for several weeks. Consequently, I am working with retailer I purchased the car seat from to replace it with a different brand, as I no longer trust NUNA with the safety of my child.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."},{"type":"Child Seat","productYear":"2020","productMake":"NUNA","productModel":"EXEC CS09300","manufacturer":"Nuna Baby Essentials, Inc."}]},{"odiNumber":11574015,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/10/2024","dateComplaintFiled":"02/26/2024","vin":"7SAYGDEE8PF","components":"FORWARD COLLISION AVOIDANCE","summary":"Tesla model y automatically and incorrectly brakes and alarms when on two lane road with large truck approaching in other lane.  Adaptive cruise control is engaged.  This has occurred  multiple times.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11573894,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/24/2024","dateComplaintFiled":"02/25/2024","vin":"7SAYGDEE7PF","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"On a trip to and from New York to Canada between February [XXX], the car came to a sudden stop on the interstate when there were NO VEHICLES OR OTHER OBSTRUCTIONS IN FRONT OF THE CAR. However there WERE several vehicles behind me on 2 of these occasions and I was extremely concerned that I was going to be hit from behind. It was just like the events described here - [XXX] . Why isn\u2019t NHTSA doing anything about this? There is no way to use cruise control without this technology which is extremely DANGEROUS. We would NEVER have bought the car had we known about this. Who wants a car where they can\u2019t use the cruise control without fearing the safety of themselves and those behind them??!! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11573801,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/23/2024","dateComplaintFiled":"02/24/2024","vin":"7SAYGDEE4PA","components":"SERVICE BRAKES,VISIBILITY/WIPER","summary":"I have been trying more than 4 times with TESLA to get this open recall fixed but failed.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11573358,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/19/2024","dateComplaintFiled":"02/22/2024","vin":"7SAYGDEE8PF","components":"VISIBILITY/WIPER","summary":"Auto setting on windshield wiper does not activate wipers. It happens in a downpour and moderate rain. Other times it activates in a sunny day or with minimal water on window. When it fails, I have to manually turn on wiper which requires taking my eyes off the road to look at the screen to set the speed. This is very dangerous at one of the worst times when I need my eyes on the wet road and traffic. Tesla has refused to look at the sensors and claims there is no issue. I have contacted them twice about this and gotten a \u201cit\u2019s a firmware issue. We\u2019ll send an update soon.\u201dThe problem has persisted for several months.   I have attached screen shots of the messages from Tesla.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11572920,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/29/2023","dateComplaintFiled":"02/20/2024","vin":"7SAYGDEE6PA","components":"STEERING,LANE DEPARTURE","summary":"My vehicle beeps liberally when parking in tight spots, anywhere near a line of any sort, etc. A few weeks after getting my vehicle in late November (I don\u2019t remember the exact date), I was driving through construction at night and without warning, the steering \u201ccorrected\u201d itself and I hit a cone causing 2 scuffs on my new vehicle. The steering locked, but thankfully I was able to get the vehicle back into the lane. When I called Tesla a few weeks later they asked for a specific date and time which I didn\u2019t have. They said they were unable to help without that. Thankfully there was nothing more serious, but I would like my scuffs and steering fixed.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11572897,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/20/2024","dateComplaintFiled":"02/20/2024","vin":"7SAYGDEF9PF","components":"VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE","summary":"On almost a daily basis, with the cruise control set to maintain speed (vs the option of advanced speed control that will adjust to signs), the car will inexplicably and quite randomly decelerate aggressively at highway speeds.    On four separate occasions just today (although it happens at least once or twice a day), with the cruise set to 70 MPH, the car will randomly decelerate aggressively or even change the max speed of the cruise to 55 MPH.  On all occasions, the posted speed limit is 65 or even 75 mph.  This is dangerous, particularly in DFW traffic during rush hours, with traffic flow moving at similar and often higher speeds in close proximity.  Having my car aggressively decelerate without warning to 55 MPH has caused me to be tailgated and honked at.    This has been happening since I've received my car.  At first, I tried to use the advanced features of the cruise, but whilst driving on the Dallas Tollways, where the toll road has a speed limit of 75 MPH and the regular highway paralleling at 65, the car is unable to differentiate and would often interpret the wrong speed limit and aggressively brake.  Going from the flow of traffic (close to 80 MPH) to 65.  This is why I switched the cruise to absolute speed rather than any sort of posted adaptive.    It's seems to have gotten progressively worse.  So much so that I only use the cruise where traffic is light because of this issue's unexpected and random nature.  Besides being dangerous, it's also very scary as it's completely unexpected and aggressive.   I did make a service support call, but the Tesla technician said it's a known issue and no data available if/when it may be fixed.  Currently, car is running software v11.1 2024.2.3","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11572760,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":6,"numberOfDeaths":0,"dateOfIncident":"10/20/2023","dateComplaintFiled":"02/19/2024","vin":"7SAYGDEE4PA","components":"STEERING,LANE DEPARTURE,FORWARD COLLISION AVOIDANCE","summary":"The Facts of the Incident: On [XXX], at approximately [XXX] PM, [XXX] , was driving our 2023 Tesla Model Y on Arizona State Route [XXX] ), a two-lane highway, enroute from Orange, California, to the Grand Canyon South Rim. The vehicle carried a total of four passengers, including my wife, myself, and another couple from San Diego. During our journey, an alarming and life-threatening situation unfolded. Without warning, our 2023 Tesla Model Y abruptly veered to the left, dangerously encroaching into oncoming traffic. Despite my immediate attempts to regain control by steering the vehicle away from the oncoming traffic, the steering wheel became unresponsive, effectively locking in place. This mechanical or software malfunction prevented me from correcting the perilous situation, resulting in a head-on collision with a large Ford 350 Truck, which was also traveling at a high speed, estimated to be more than 60 miles per hour. Fortunately, while there were injuries, there didn\u2019t appear to be any life threating injuries.  Because of the resources required to further investigate and do an analysis of the vehicle, as well as the challenge of dealing with Tesla Inc., law firms have declined to pursue further investigations. Morgan and Morgan initially started an investigation with Knott, LLC, Arizona, but then dropped the pursuit due to costs.   The vehicle is still on-hold by my insurance company, USAA, but they may not hold it much longer before placing it on auction. However, it is urgent that NHTSA take possession and complete further analysis of this vehicle.  Your assistance and consideration are appreciated, and I look forward to assisting with this investigation. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11572565,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/17/2024","dateComplaintFiled":"02/17/2024","vin":"7SAYGDEE2PA","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING,ENGINE","summary":"I was driving my vehicle and the vehicle suddenly started giving warnings. The gas pedal lost all power immediately and the car started to slow down. I then stepped on the brake pedal to bring the car to a complete stop and turned on the hazard light. However, after around 5 minutes, the car completely shut down and the hazard light also stopped functioning.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11572269,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/15/2024","dateComplaintFiled":"02/16/2024","vin":"7SAYGDEE7PA","components":"STEERING,UNKNOWN OR OTHER","summary":"Vehicle is not up to date. Needs \u201cover the air\u201d update for auto steering.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11572333,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/09/2024","dateComplaintFiled":"02/16/2024","vin":"7SAYGDEF0PF","components":"EXTERIOR LIGHTING","summary":"The tail lights get condensation inside which causes the brake lamp not to be as bright, and when in freezing tempures it acutuly freezes making it worest. Tesla replaced it once and the same day the new tail lamp had condensation I reached out to Tesla and now they are stating \"Tesla's tail lights are not actually sealed. There is a small pin hole in the center of the light to allow the transfer of moisture. Small amounts of condensation are very normal especially after heavy rains. After a few hours in the sunlight the moisture will dissipate.\" Tesla has refused to replace it and I find this a safty consern and do not know where to get help.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11572462,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/16/2024","dateComplaintFiled":"02/16/2024","vin":"7SAYGDEE1PA","components":"FORWARD COLLISION AVOIDANCE,LANE DEPARTURE","summary":"When on Autopilot, the car engages in \"ghost braking\" for no valid reason. This has happened a couple of time. The last incidence happened today, 02/16/2024, at about 10:38 a.m. while on a freeway. I was lucky that there was no cars immediately following me, otherwise a chain accident with pile up would had happened. This was a very risky and scary incident.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11572255,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/17/2023","dateComplaintFiled":"02/15/2024","vin":"7SAYGDEE6PF","components":"VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE","summary":"What component or system failed or malfunctioned, and is it available for inspection upon request? Slowed down entering a driveway when car sped up on its own ,  Forward Collision Warning/Emergency Automatic Breaking did not warn or do any breaking. NO SOUND or WARNING on the computer screen. I brake but the car still hit the post. I do not know what speed it accelerated to. I am not sure if Autopilot kicked in but the car accelerated when I have already released the accelerator.  How was your safety or the safety of others put at risk? YES - injuries sustained. Has the problem been reproduced or confirmed by a dealer or independent service center? When calling Tesla on Dec 23, 2023 - was told by the rep that ticket has to be filed but I was disconnected and I was not able to get through the lines.  Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Yes - Car was totalled. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? I never saw any warning lamps come on as I always driven with distance. The camera was worked was worked on due to the wiper going on even when not raining on October 24 but the fix did not work.  Once at the Emergency room, trying to call tesla or texting the no that responds when buying the car no longer accepting my text. The promise that when we get car accident, Tesla will call - no phone calls. All I received was text alert car suffered failure and was deactivated.  I was in pain and not able to follow up and try to do report and look at pictures.. Today I just received a letter dated 2/8/2024 about Recall no 23V-838 in the mail. BUT the car is gone... The software version it had is 2023.27.7. The tech guy came here to the house on Oct 25, 2023 and checked everything.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11572002,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/14/2024","dateComplaintFiled":"02/14/2024","vin":"7SAYGDEE7PF","components":"STRUCTURE","summary":"The Tesla Y 2023 was in the garage. My wife backed the car carefully out of the home garage that she has done many many times without any problem. It is not clear what exactly happened, but over the time of a few seconds, the car jerked or lurched forward. There was moderate damage to the siding of the garage as well as the side passenger panel. My wife quickly pressed the brake pedal to stop the vehicle but the damage to the garage and car was already done.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11571911,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/13/2024","dateComplaintFiled":"02/14/2024","vin":"7SAYGDEE7PF","components":"FORWARD COLLISION AVOIDANCE","summary":"Driving 30 mph on a two lane road at night, the car suddenly sounded a warning sound and slammed on the brakes, hard enough to make the tires skid. There was nothing in front of us on the road nor on the sides of the road. Road was clear and dry.  No cars ahead of us or (fortunately) behind us.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11571587,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/06/2023","dateComplaintFiled":"02/13/2024","vin":"7SAYGDEE6PF","components":"FORWARD COLLISION AVOIDANCE","summary":"I was driving my normal route utilizing the autosteer functionality of the Tesla that I purchased and it suddenly jerked and crashed into a parked vehicle, which resulted in a total loss of my vehicle by the insurance company. Thank god nobody was injured during the accident but it was scary, dangerous and a major inconvenience. Once the accident happened (on 12/6/2023), I submitted this claim over the phone on December 7th 2023 with Tesla and Geico, my insurance company. I spoke with the Tesla representative for over an hour giving details of the accident and have yet to hear back. My insurance premium has gone up significantly and I need Tesla to agree that it was not the driver but the software's mistake that caused the accident.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11571771,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/13/2024","dateComplaintFiled":"02/13/2024","vin":"7SAYGDEE2PF","components":"FORWARD COLLISION AVOIDANCE","summary":"Phantom braking when cruise control is on and when I have the right away and cross traffic is stopped at a stop sign. Also with no cars present in front or any side, the car will suddenly brake with cruise control on and I have no reason why? Shadows, sun?. Sometimes it brakes easily. Sometimes it brakes very hard like to avoid a crash, but there are no cars around. We hope no car is behind when this happens as the car behind us make run into our car.  We live in country. On our drive to our town south of us when we are heading north the car does not brake at the county highway intersection, we have the right away. Heading North the car brakes every time at this intersection. I either have to immediately over ride this action by stepping on the accelerator or turn of cruise control.  We also have had this happen on a curve when we meet on coming traffic. Occasionally the car will begin braking when meeting the car during and left bend in the road. Not always, but way too many times.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11571417,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/11/2024","dateComplaintFiled":"02/12/2024","vin":"7SAYGDEF2PF","components":"UNKNOWN OR OTHER","summary":"I was on Reverse, when I pressed the accelerator, the car was moving FORWARD! i tried pressing the accelerator 2 separate times; both times it moved Forward. I had to do a hard restart to fix it. This happened last night, I have not had the vehicle inspected by anyone. There was no warning lamps/messages or other symptoms. I had my whole family in my car at the time of incident. This was very traumatic for all of us; as I was inches away from hitting the car in front of us.  This morning when we turned the car on the screen Froze and then proceeded to restart on its own. Something is going on with my car.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11571454,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/12/2024","dateComplaintFiled":"02/12/2024","vin":"7SAYGDED4PF","components":"STEERING,UNKNOWN OR OTHER,SERVICE BRAKES","summary":"As I was trying to make a turn on a street which I have used for months, the vehicle started accelerating on its own. So much so that it laterally flew over a median curb and hit another vehicle. I could not steer the vehicle nor stop it despite the fact that I hit the breaks several times. It truly was a very scary experience, and I am not sure what caused it. I have read of similar issues in the past, but I never thought that this truly happens. As a result of the acceleration, I got into an accident that damaged four vehicles. I am a very good and confident driver with clean driving record, and I have no explanation as to what happened, other than that the vehicle took control on its own. There were no warning lamps before, the vehicle has not been inspected yet, but I assume it will be after I have reported this very issue to the insurance company. While I am fine, my safety and the safety of those who were involved in the accident could have been extremely in danger.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11571548,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2024","dateComplaintFiled":"02/12/2024","vin":"7SAYGDEDXPF","components":"STEERING,VEHICLE SPEED CONTROL,SERVICE BRAKES","summary":"After making a right turn, the car accelerated automatically and drove onto the sidewalk. The driver was hitting the brakes and attempting to redirect the vehicle with the steering wheel but both components of the vehicle were locked, causing the vehicle to lose control and crash into several things on the sidewalk (flower pot, parked cars, building pillars). The Tesla is completely dead so we are unable to retrieve any data within the vehicle. The safety of civilians on the street as well has the driver and passenger of the vehicle were at risk due to the lack of control of the vehicle. Two weeks after the accident, Tesla sent out a recall notice in regards to autosteer which can increase risk of collision, but prior to this no notice/warning was in place. The police were involved and at the scene at the time of the event and a police report has been made. No messages were seen on the screen or on the Tesla app in regards to any car mode (autopilot, cruise control, etc.) the vehicle could've been on, nor any warnings about risk of collision due to the recall.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11571386,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/09/2024","dateComplaintFiled":"02/12/2024","vin":"7SAYGDEE6PA","components":"ELECTRICAL SYSTEM","summary":"I bought Model Y on December 1st and after two weeks the car suddenly stopped working with a message that electrical system failure unable to support all function and vehicle will stop, it only gave a minute or two before car getting stopped and not responding. The vehicle got towed and they diagnosed the front inverter getting too much current causing the fuse to blow. I got the car fixed and after 2 months same thing happened [XXX] with same message and car stopped working and only gave a minute to park. The car is in repair shop with Tesla. This raises a serious safety issue where the driver only has a minute or two to take the car off of the road and park at safe location. Imagine if you are on a busy highway and you only have a minute to pull it on the side.  You might be stuck in the middle of the road and waiting for someone to hit your car. NHTSA needs to closely look at it and take up the issue with Tesla and also raise the question on the quality of car produced.  I am sharing some user threads where people have experience similar issues [XXX]   [XXX]   INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11571410,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/17/2024","dateComplaintFiled":"02/12/2024","vin":"7SAYGDEE4PA","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"I am experiencing sudden braking, without me using any of the braking system.  Scared my wife and I.  Our safety was at risk 3 times, when this sudden braking happened.  Sent a message to Tesla but did not get an answer yet.   The warning lights were activated when the sudden braking happened. my first sudden braking happened on January 17th 2024, and then 2 more the following two days of the same month. Now we are driving the car, but we are deactivating the automatic braking system anytime time we get in the car,","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11571298,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/14/2024","dateComplaintFiled":"02/11/2024","vin":"7SAYGAEE3PF","components":"ELECTRICAL SYSTEM","summary":"I brought the car home after purchasing and came back out to the car in the garage, a notice appeared on the screen and the car shut down locking me in. I had to call Tesla who instructed me to use the manual release on the door to get out. This occurred on the first day of ownership and had to be towed to Tesla for repair the next day. From my understanding looking online one of the parts that was replaced (pyrotechnic battery disconnect - please refer to attached repair invoice) was involved in a Tesla recall earlier in 2023. I view this as a safety concern and am fortunate such an event occurred while parked in my garage and not while driving.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11571143,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/03/2024","dateComplaintFiled":"02/10/2024","vin":"7SAYGAEE5PF","components":"VISIBILITY/WIPER","summary":"Auto Wipers either don't work when it's raining or will always come on randomly when it's dry. Manuel wipers work fine","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11571222,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/08/2024","dateComplaintFiled":"02/10/2024","vin":"7SAYGDEE5PA","components":"FORWARD COLLISION AVOIDANCE","summary":"Ongoing issue of phantom braking while driving with cruise control. I have documented numerous instances with Tesla and they are refusing to acknowledge and resolve the problem","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11570413,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/31/2023","dateComplaintFiled":"02/06/2024","vin":"7SAYGDEE7PA","components":"STRUCTURE","summary":"Windshield is causing a very loud whistling sound on a high speed exceeds 80mph. After multiple visits to the dealership, the windshield, cowl screen panel and sealing around the windshield was replaced but has not addressed the issue. The windshield was inspected by the dealership technicians and did a full diagnose and they have said that even if they replaced the windshield again will not address the sound whistling concern. The technician has said that is most likely a manufacture defect. This is a safety concern, as I'm afraid to operate my motor vehicle on a high speed and could uplift the windshield due to air pressure.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11570040,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"01/25/2024","dateComplaintFiled":"02/05/2024","vin":"7SAYGDEE4PA","components":"STEERING,AIR BAGS,FORWARD COLLISION AVOIDANCE","summary":"Vechile started skidding and didn't respond to steering wheel control, ultimately failed to a make a turn and fell off road into a ditch. Also emergency braking wasn't triggered to prevent vechile from falling off road and furthermore upon impact airbags weren't deployed.  The driver sustained grevious injuries and was transported away by EMS.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11570141,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/05/2024","dateComplaintFiled":"02/05/2024","vin":"7SAYGDEE3PF","components":"UNKNOWN OR OTHER","summary":"When FSD was activated, the MY had a number of incidents that the car was maneuvered in a way that was not safe:  1) It started going forward when the MY was stopped at a Red Light at the intersection when the light was still in red; 2) It started to move suddenly and turned right while waiting at an intersection; 3) It changed to the right lane suddenly while approaching an exit in a highway.  These movements were corrected manually by overriding the FSD but they were quite scary.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11569748,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/27/2024","dateComplaintFiled":"02/04/2024","vin":"7SAYGDEE0PA","components":"VISIBILITY/WIPER","summary":"Tesla's auto-wipers do NOT detect rain on the windshield and are dangerous to drive with enabled.  During heavy rain with the windshield covered and unable to see the auto wipers would not enable and clean the windshield.  I was forced to \"wake-up\" the wipers with a manual swipe, but even then the auto-wipers failed to keep the windshield clear while only occasionally/intermittently cleaning the windshield.  Tesla's auto-wipers are dangerously ineffective.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11569743,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/02/2024","dateComplaintFiled":"02/04/2024","vin":"7SAYGDEE6PA","components":"ELECTRICAL SYSTEM","summary":"Bought this Model Y lease and had it delivered from Jacksonville to miami after sales guy convinced us from getting the 2024 model since this one was cheaper and was a long range (I wonder why).  On that same night, I took the car to the gym and coming back, it shut down on me on the middle of the road. (Screenshots of the error attached).  On [XXX], Model Y shut down on my wife entering her aunts complex picking up the kids.  Same day wife was driving on a 3 lane main road and the car shut down on her in the middle of the road with cars passing by. Model Y made us get out the vehicle and re-enter the vehicle multiple times putting us in danger, not to mention the abrupt stop could\u2019ve been worse if this was on the highway and/or God forbid an accident.   Took car to service and in 1-day Tesla claims the inspected and replaced the inverter and everything should be up to code.  I told them that my wife and I don\u2019t feel comfortable driving the same vehicle. They say \u201cthey completely understand where I\u2019m coming from and that the vehicle is now performing as designed. And I\u2019m more than welcome to pick up the car\u201d  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11569655,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/29/2024","dateComplaintFiled":"02/03/2024","vin":"7SAYGDEE5PA","components":"LANE DEPARTURE,BACK OVER PREVENTION","summary":"The back camera of the Tesla model y does not provide necessary image quality to identify any objects/persons of cross traffic when reversing the vehicle.   In one incident I was about to hit a person behind the vehicle as there was no proper cross traffic alerting and no proper camera view.  When I approached Tesla for support they identified the problem and determined it is by design and would not be able to help much.  As per the images uploaded, there is clear distinction of camera quality between side camera and back camera. Also the images taken when the vehicle is in stop mode making the back light illuminate otherwise the images would be much darker.   Also I want to point out that the back camera functions good during day time and the issue happens only during night.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11569722,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/20/2024","dateComplaintFiled":"02/03/2024","vin":"7SAYGDEEXPF","components":"SEAT BELTS","summary":"The Tesla displays Passenger restraint system fault occasionally. The vehicle goes into turtle mode and the screen goes in park graphics. The car still drives slowly but doesn\u2019t show any vehicle info such as speed. Took it into tesla service center last month and the said that it was because of a power frunk accessory. This is a common problem. Tons of reddit post and tesla forums.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11569425,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/30/2024","dateComplaintFiled":"02/02/2024","vin":"7SAYGDEE4PA","components":"STEERING","summary":"Autopilot feature disengaged with a single, 3 second warning.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11569570,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/26/2024","dateComplaintFiled":"02/02/2024","vin":"7SAYGDEEXPF","components":"EXTERIOR LIGHTING,STRUCTURE,VEHICLE SPEED CONTROL","summary":"At 9:37 a.m. on January 26, I was driving on Freeway 60. The three cars in front of me braked suddenly. I stepped on the brake quickly, but after I stepped on the brake for 3 seconds, the speed of the car still did not slow down, and it directly hit the rear of the car in front.Afterwards, on the Tesla app on, an alarm was displayed, saying that at 9:37, there was a problem with the steering wheel and brakes(unavailable)  And also, there is a Manufacturer recall number:TBD NHTSA Recall Number 24V-035; TC2024-027 (the manufacturer has failed or is unable to remedy this safety recall for my vehicle in a timely manner, I want to file an online complaint with NHTSA)","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11569461,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/20/2024","dateComplaintFiled":"02/02/2024","vin":"7SAYGDEE2PF","components":"FORWARD COLLISION AVOIDANCE","summary":"Component that failed: Automatic Emergency Braking What happened: When traveling at night on an ice covered road, the car abruptly and erroneously engaged the automatic emergency braking which almost resulted in a crash.  I was driving the vehicle using full manual mode and the car does not have a full self driving subscription; no cruise control was engaged and I was traveling at a steady speed of 35MPH.  There was no inclement weather, but the road was covered in snow and ice.  The road was a two lane county road with opposing traffic.  As a light duty truck passed me traveling in the opposite direction the car abruptly engaged automatic emergency braking.  I was centered in my lane, there were no obstructions in my lane, nor was the oncoming vehicle in my lane.   The AEB was so incredibly aggressive that I briefly lost control due to the slick road.  The AEB also appeared to override the antilock brakes as I did not feel any vibration to indicate that the brakes were oscillating in an attempt to maintain control.  The AEB event lasted less than a second and I was able to recover control.  HOWEVER, if my car had slid to the left instead of to the right, I would have been in a head on collision with a larger truck at an equivalent of 70MPH, given the size difference and a potential half overlap crash, there is a non-zero chance that it would have been fatal.  I contacted Tesla and have received no response and there is no ability to disable AEB.  I DO NOT WANT safety features that can kill me without warning based on some nebulous neural network implemented at a breakneck pace by employees that have never driven in snow.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11569531,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/02/2024","dateComplaintFiled":"02/02/2024","vin":"7SAYGDEE4PF","components":"FORWARD COLLISION AVOIDANCE","summary":"Random hard breaking at highway speed, multiple times on a road trip between Las Vegas and Tucson.  It's an obvious hazard as traffic following the Tesla will likely not have sufficient time to react safely.  How is this not regulated ?","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11569385,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/28/2024","dateComplaintFiled":"02/01/2024","vin":"7SAYGDEE4PF","components":"STEERING,LANE DEPARTURE","summary":"I was driving in the left lane of the highway. Just up ahead I saw something sitting on the guardrail to my left which was jutting into my lane, right about eye level. It looked like a long wood 2x4. I swerved to my right to avoid hitting the piece (scared it would shatter my windshield) and the steer correct safety feature (probably wrong term) quickly threw me back to the left and into the  guardrail. I turned my steering wheel to the right to get away from the guardrail and it threw me back into the guardrail. It did this a few times. I didn\u2019t understand what was going on. It felt like I had no control over the car. It just kept slamming back into the guardrail. I finally took my foot off the gas and it slowed down and stopped throwing me around. Luckily, there was no one next to me and no one else in the car with me. No one got hurt. If it wasn\u2019t for that \u201csafety\u201d feature, my car wouldn\u2019t have been damaged. I did call the police to let them know about the wood piece that was sitting on the guardrail so hopefully it gets removed and no one gets hurt.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11569396,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2024","dateComplaintFiled":"02/01/2024","vin":"7SAYGAEE1PF","components":"AIR BAGS","summary":"Rear right occupancy sensor, At service mode shows red and says seat sensor fault, this seat was replaced due to issue at first week of purchase. Tesla service center says, they know my car issue, it will be fixed in future update, but after 6 months no fix yet.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."},{"type":"Vehicle","productYear":"9999","productMake":"TBD","productModel":"TBD","manufacturer":"ODI Demo Co"}]},{"odiNumber":11569224,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2024","dateComplaintFiled":"02/01/2024","vin":"7SAYGDEF0PF","components":"FORWARD COLLISION AVOIDANCE","summary":"The contact owns a 2023 Tesla Model Y. The contact stated while driving approximately 70 MPH with the cruise control engaged, the vehicle decelerated quickly to 50 MPH as if the brake pedal was depressed. The contact stated no warning light was illuminated. The contact was able to depress the accelerator pedal to regain forward momentum. The contact stated that the failure had occurred several times and an inadvertent braking failure had occurred when the cruise control was engaged. The contact had not taken the vehicle to a local dealer. The vehicle was not diagnosed or repaired. The manufacturer was informed of the failure. The failure mileage was approximately 5,000.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11568696,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/30/2024","dateComplaintFiled":"01/30/2024","vin":"7SAYGAEE4PF","components":"VISIBILITY/WIPER,FORWARD COLLISION AVOIDANCE","summary":"To Whom It May Concern at the National Highway Traffic Safety Administration (NHTSA),  I am writing to urgently express my concerns about the latest software update for the Tesla Model Y\u2019s autopilot system, which, in my view, significantly compromises safety. As a Model Y owner, I have generally found the vehicle and its features to be reliable and safe. However, the recent update has introduced an overly stringent hands-on-wheel detection mechanism that is not only inconvenient but also potentially hazardous.  The new update requires frequent and often forceful interaction with the steering wheel to assure the system of driver presence. This change is drastically different from my previous experience, where I received only one hands-on-wheel violation in two years. The current sensitivity of the system disrupts the smooth operation of the autopilot, leading to frequent and abrupt disengagements. I have found myself struggling to maintain the system\u2019s activation, inadvertently causing the vehicle to exit autopilot mode multiple times.  This issue goes beyond mere inconvenience; it actively detracts from driving safety. The need for constant and sometimes aggressive adjustments to satisfy the system\u2019s requirements is distracting and can lead to erratic vehicle behavior. The irony is stark: a system designed to enhance driving safety and ease is now a source of potential danger and stress.  The unpredictability and over-sensitivity of the updated system could lead to dangerous situations, especially on highways or in heavy traffic, where sudden disengagement of the autopilot can be particularly risky. As a driver, I now find myself more focused on keeping the autopilot engaged than on the actual driving conditions and surroundings, which is surely contrary to the feature\u2019s intended purpose.  I urge the NHTSA to investigate this issue as a matter of urgency.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11568714,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/25/2024","dateComplaintFiled":"01/30/2024","vin":"7SAYGDEF6PF","components":"FORWARD COLLISION AVOIDANCE","summary":"I received a false forward collision warning on the intersection of Alder Woods Dr. and Sweat Leaf Te. intersection for a parked that is legally parked on the street. Tesla's forward collision mistook the parked car, for a moving car. Driving conditions were clear with no snow, no ice or rain. None of the car cameras were blocked either. I took a picture or the street and the car that is parked on the street.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11568416,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/22/2024","dateComplaintFiled":"01/29/2024","vin":"7SAYGDEE1PA","components":"FORWARD COLLISION AVOIDANCE","summary":"To whom it may concern.   The Tesla auto pilot feature was substantially altered recently because of a recall and reports of driver misuse.  Auto pilot is inherently a safety feature - under auto pilot the driver is assisted to navigate while being protected by collision avoidance.  It also substantially reduces driver fatigue by relieving the driver of the duty to clutch the wheel.  We are aware some drivers have abused this system or misused it by not attending to the driving task - and we support efforts to manage this behavior.   However, the changes forced upon Tesla drivers have ruined autopilot - in both ineffective and illogical ways.  Frequent alerts take driver attention OFF the road, including being chastised for looking at prior alerts.  Many drivers will simply no longer use it.  The consequence of ruining the driver autopilot experience has bad consequences for safely.  To my knowledge, ~40,000 people died in automobile accidents in a typical year, and that number is rising as more drivers are distracted by cell phone use.   Most of the deaths can be related to driver error.   Advanced driver assistance features are the obvious answer.  A few anomalies should not deter policy from missing the value of advanced assist features.   Please let Tesla engineers return to more balanced alert mechanisms and pursue other more effective means of detecting and curtailing abuse.  Far more deaths will occur if autopilot and other advanced systems are curtailed because features are rendered useless by restrictions the mostly punish safe drivers.  Thank you.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11568425,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/27/2024","dateComplaintFiled":"01/29/2024","vin":"7SAYGDEE4PA","components":"LANE DEPARTURE","summary":"The new safety requirement for Tesla to update its autosteer to be more stringent and align to safety regulations is a complete disaster. This requirement results in multiple false alarms and creates more distractions than prior to the update.   Furthermore... it's upsetting that this department has an apparent obsession with Tesla's technology. Rather than promote and work with Tesla to create a future where technology can meaningfully assist drivers on the road and reduce fatalities and car crashes, this department is doing its best to ensure that no progress is made.  Lastly - it would be nice to see some actually meaningful and relevant statistics regarding Tesla autopilot incidents. Rather than reporting a meaningless number of incidents with 0 context, instead try comparing the number of Tesla incidents to non-Tesla incidents. And analyzing if there's a statistically significant difference between those two groups.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11568357,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/22/2023","dateComplaintFiled":"01/28/2024","vin":"7SAYGDEE8PF","components":"FORWARD COLLISION AVOIDANCE","summary":"While driving our new Tesla MYLR in heavy rain, with Traffic Aware Cruise Control (TACC) on, we experienced two Front Collision Warnings (FCWs) in quick succession, causing the car to massively reduce speed, causing a car behind us to nearly hit us. I believe this is called \"phantom braking\" in the common parlance. I believe this is also an issue with the wiper system.  We were driving about 55mph on a two lane road. It was raining hard and the wipers were set to Auto. The wipers weren't working fast enough to clear the rain well, and adjusting the wipers in the Tesla are not easy to change, requiring hitting the end of the left stalk, then scrolling left or right with a scroll wheel while looking at the screen.  There was not another car in front of us and TACC (but not autosteer) was on. All of a sudden a loud alarm sound blared,  a FCW appeared on the display, and the car slowed to about 35 mph. The car behind us got very close to hitting us.  This happened again about 5 minutes later. It scared the bejeezus out of us. This seems very dangerous!","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11568029,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/22/2023","dateComplaintFiled":"01/26/2024","vin":"7SAYGDEF8PF","components":"BACK OVER PREVENTION","summary":"The contact owns a 2023 Tesla Model Y. The contact stated that while driving in reverse, the back-over protection camera was inoperable.  The contact stated that due to the failure, the contact crashed into a parked vehicle which was parked behind the contact's vehicle.  There was no damage to the other vehicle. However, the contact's vehicle was damaged on the driver's rear panel.   The contact stated that after researching, the contact discovered the soon-to-be Tesla recall SB-24-00-002, in which notifications will be sent out in March.  The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 5,702.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11568059,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/19/2023","dateComplaintFiled":"01/26/2024","vin":"7SAYGDEF3PF","components":"SUSPENSION,STRUCTURE,UNKNOWN OR OTHER","summary":"I used to have a 2021 performance y (the 2021 had none of these issues), and purchased a 2023 in early October. My current milage is 2,783. A few weeks into owning this car I could feel something hitting the cabin floor in varying situations. Initially I thought it was a road debris, but it was only at lower speeds. I should only be able to hear road debris and not feel it in the floor. I have come to believe that the car has loose structural bolts. I have a crease/dent in the roof pillar (passenger rear above door). It is an almost impossible spot to hit without a scratch or breaking the glass, and it would take an exorbitant amount of force to bend that pillar. I now have singled it out to torsion moments like entering a driveway or ramp. I believe this twisting could potentially compromise the battery pack and lead to fires in wet conditions.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11567255,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/14/2024","dateComplaintFiled":"01/23/2024","vin":"7SAYGDEEXPA","components":"UNKNOWN OR OTHER","summary":"The incident:  The vehicle moved forward when put in reverse, multiple times on one occasion.  Details:  At approximately 14:00 on 1/14/24, I parked the vehicle on a driveway that is on a hill. Normal terrain where I reside. As I was leaving 15 minutes later I put the vehicle in drive to get out but I also had to reverse in order get back into the street properly. I then put the car in reverse, and the car started moving forward. I put the car back in park, puzzled. I then carefully put it again in reverse, the car still went forward. This happened four or five times: remove the car from park, then put the car in reverse and the vehicle would move forward instead. In front of me was a fence and a tree and I could not keep going forward. I had a passenger in the vehicle who witnessed all of this and attempted to help by going in front of the vehicle to make I would not hit the wall/tree as the car would only go forward when in reverse. Eventually, after three or so minutes, I put the car in park, then neutral and then in reverse, finally the vehicle moved as it should have.   Conclusion:  It is hard to tell what component of the system malfunctioned. On the screen, the vehicle would show that it was in reverse by highlighting the \"R\" but the vehicle would still move forward instead. The vehicle has not yet been inspected by the manufacturer but that has been arranged. With a simple search online, it is apparent that this issue has occurred many times to others with the same model vehicle.  This incident was extremely alarming because when a car is supposed to do one action and does the complete opposite, people's lives are put at risk. This is never supposed to happen. When put in reverse a car should reverse not go forward, simple as that.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11566436,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/05/2024","dateComplaintFiled":"01/19/2024","vin":"7SAYGDEE5PA","components":"FORWARD COLLISION AVOIDANCE,BACK OVER PREVENTION","summary":"Vehicle has frequent occurrences of phantom breaking while in cruise control.   Tesla reviewed 3 occurrences and determined the system was working as Tesla intends it to and refuses to remedy.   The system is prematurely identifying potential hazards which are not yet hazards and applying the brakes thereby creating a hazard due to vehicles being behind me and could reared my vehicle.   One instance is driving on a 4 lane highway with a median, cross section traffic vehicle coming from left hand side pulls into the median and is not a hazard. The Tesla system decides the vehicle is a hazard and applies the brakes which could have resulted in a rear end collision.  Another similar instance was a cross section vehicle at a stop sign which slightly moved forward while at the stop sign. The Tesla system decides the vehicle is a hazard and applies the brakes which could have resulted in a rear end collision.  Tesla camera systems also falsely identify emergency vehicle lighting which results in immediate braking on an interstate. This system flaw almost resulted in an 18 wheeler rear ending me.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11566358,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/16/2024","dateComplaintFiled":"01/18/2024","vin":"7SAYGAEE0PF","components":"STEERING,STRUCTURE","summary":"As I attempted to make a left turn, I wasn't able to make a complete turn when the steering wheels partially locked on me, resulting the car hitting a utility pole, I could only drive forward or reverse, difficulty making a turn. I was able to make it home but the next day, it had to be towed to a Tesla authorized collision center for damage assessment. I'm hoping Tesla can remedy the problem because usually my kids are in the car with me. Reached out to Tesla regarding the incident, they took my information as to what happened exactly during the accident and that there would an investigation on their end which should take about 1 week.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11566161,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/15/2024","dateComplaintFiled":"01/17/2024","vin":"7SAYGAEE4PF","components":"UNKNOWN OR OTHER,SERVICE BRAKES","summary":"Tesla model Y AWD 2023 Took delivery of a new Tesla about 3 weeks ago. Upon returning to Crofton Maryland from Charlottesville Virginia January 15 on a snowy day, we parked our Tesla model Y AWD in our driveway. The vehicle was subsequently engaged at the parking gear position with the operator and all passengers out, my wife then opened the trunk to unload our groceries to the garage. Within three minutes of parking the vehicle with its trunk still open as we still had more items to unload, we witnessed the Tesla sliding 30 feet from our driveway and coming to a stop due to a dipped in between the driveway and the street as well as the buildup snow. All these happened within moments of my wife moving from behind the vehicle to the garage. Luckily, there was none of my family behind the vehicle or any other pedestrian around. The incident has since been reported to Tesla.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11565502,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/08/2023","dateComplaintFiled":"01/15/2024","vin":"7SAYGDEEXPF","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"I was driving my 2023 Tesla Model Y on I-680 South on Nov 8 2023. The car was on adaptive cruise control. I was driving within the speed limit. The truck infront of me abruptly stopped as there was another collision in the lane I was on.  I applied brakes but the car did not stop on time, and I rear ended the truck.  I have received the vehicle data report from Tesla. Attached the report for you reference. I believe the adaptive cruise control did not slow down as it should have and when I manually applied break, the vehicle did not stop.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11565518,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/14/2024","dateComplaintFiled":"01/15/2024","vin":"7SAYGDEE2PA","components":"UNKNOWN OR OTHER","summary":"Received vcfront_a447 error which shut off heating and air in the car.  We were returning to Indiana from Tennessee on the [XXX] and lost all ability to heat the cabin or keep windows clear.  The temperatures in the car were as low as 27degF by the time we reached home.  With ambient temperatures in single digits, the car is basically not useable.  This all appears to be related to the NHTSA heat pump campaign 22V050. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11565554,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/15/2024","dateComplaintFiled":"01/15/2024","vin":"7SAYGDEE7PA","components":"FORWARD COLLISION AVOIDANCE,LANE DEPARTURE","summary":"The NHTSA changes that forced the Tesla update as part of campaign  #23V-838 do NOT make the vehicle\u2019s autopilot system more safe. Moreover, the car is actually now MORE UNSAFE and distracting with disruptive beeping and alerts.   The NHTSA should have Tesla reverse the changes to basic autopilot in this update. Furthermore, the NHTSA should pivot its focus to other manufacturers\u2019 autopilot-equivalent software features, as many of them are even less restrictive or even more dangerous. For example, the blue cruise can disengage without any warning to the user. There have been no recalls relating to this.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11565564,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/06/2023","dateComplaintFiled":"01/15/2024","vin":"7SAYGDEF4PF","components":"STRUCTURE","summary":"Defective factory paint. Dirt under the clear coat on hood - inspected by a reputable auto detailer/body shop.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11565652,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/11/2024","dateComplaintFiled":"01/15/2024","vin":"7SAYGDEFXPF","components":"POWER TRAIN,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM","summary":"I hit a rock at approximately 35 mph that got projected under my car and caused a bad leak in the battery coolant system. Received a low coolant warning about one minute after the incident. The alert indicated that the car was safe to drive but to schedule service asap. Tesla instructed me to drive to the local SC that is 15 min away when though enough coolant had leaked to render the user display black. I had no turn signals, no speedometer, nothing except the ability to move the car.   Tesla alerted me the next day that the damaged occurred at a poorly protected point where the coolant lines connect to the HV battery and that the battery with less than 20K miles needs to be replaced. As a result, they discharged the energy from the battery to avoid a \u201cthermal event\u201d.  In doing some research, I discovered a number of documented cases of similar failure due to the fact that a plastic part is used to protect this critical area and is known to break and not offer ample protection to the coolant lines and front drive system.   I\u2019m very concerned that had this occurred on the highway and I continued to drive that a \u201cthermal event\u201d would occur and put me in grave danger of a vehicle fire. This area is too critical for proper vehicle operation and safety around high voltage components to use plastic parts to protect them. I also discovered that earlier model Model 3s used a heavy cloth for this role before changing to the plastic version.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11564976,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/19/2023","dateComplaintFiled":"01/11/2024","vin":"7SAYGDEE2PA","components":"SUSPENSION,AIR BAGS","summary":"Please note that I am not the owner of this vehicle. I am a concerned citizen making this report in the public interest. My correct name and contact details are included with this submission. I have used a dummy USA address because your website does not accept entries from outside USA. There is nothing fraudulent about this despite what Elon Musk  claims.  This Tesla has just shown up in the junkyard. [XXX]   The front suspension has snapped off for no good reason other than the parts being as weak as a sparrow's leg.  Even more alarming the side curtain airbag has gone off on the WRONG SIDE of the driver's seat. They have almost certainly made a whoopsie at the factory and fitted the driver and passenger seats arse-about. There is another Tesla in the junkyard same year and Model that has the exact same whompy wheel plus wrong airbag.  [XXX]   If you can spare the time in between [XXX} Elon Musk I would appreciate it if you could DEMAND AN IMMEDIATE RECALL  Thank You kindly [XXX]  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11564597,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/04/2024","dateComplaintFiled":"01/10/2024","vin":"7SAYGDEE2PF","components":"STEERING,SUSPENSION,STRUCTURE","summary":"While I was trying to pull up my vehicle at about 10mph from the street to my driveway after driving around 35 miles from work, the vehicle suddenly accelerated (Unintended Acceleration) to 40+ mph (based on logs) and hit the property. This put my life and others at home at risk. The vehicle was inspected by insurance representative. No warnings lights prior to incident. However, the message 'Corrective steering applied for your safety' appeared periodically while driving back home even though the vehicle was very much within the lanes.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11564423,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/09/2024","dateComplaintFiled":"01/09/2024","vin":"7SAYGDEE9PA","components":"VISIBILITY/WIPER,FORWARD COLLISION AVOIDANCE","summary":"Tesla wipers doesn't work in \u201cautomatic settings\u201d this is quite dangerous and warrant a recall.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11564220,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/07/2024","dateComplaintFiled":"01/08/2024","vin":"7SAYGDEE2PF","components":"VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE","summary":"The cruise control has been braking for no apparent reason, putting myself and the people behind me at risk. It also tried to stop at multiple green lights rather than continue driving. The his also outs me, my passengers and people behind me at risk. There were no warnings about this behavior.  I have the latest update and will also contact Tesla about the issue.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11564062,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/28/2023","dateComplaintFiled":"01/07/2024","vin":"7SAYGDEE2PA","components":"EXTERIOR LIGHTING","summary":"Tail lamp, brake lamp, turn signal, and reverse light housings become obstructed with condensation on the inside of the housings.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11563899,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/05/2024","dateComplaintFiled":"01/06/2024","vin":"7SAYGDED1PF","components":"VEHICLE SPEED CONTROL,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"Car slams the brakes while on autopilot with no obstacles on the highway. Car speed reduced at least 20 miles for no reason. Weather was clear.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11563682,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/04/2024","dateComplaintFiled":"01/05/2024","vin":"7SAYGDEF6PF","components":"FORWARD COLLISION AVOIDANCE","summary":"False Forward Collision Warning took place on Jan 4, 2024 at 6:40pm in Herndon, VA while I was driving on Reston Pkwy: I was driving around 30mph on the rightmost lane, Tesla issued a false forward collision warning for a car that was in front of me, right before Dulles Access Rd exit. Driving conditions were clear with no snow, ice or rain. None of the cameras were blocked either, there was no daylight. False warnings (both sound, and red screen flash) created a safety risk by startling me, distracting me and creating unnecessary confusion.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11563864,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/05/2024","dateComplaintFiled":"01/05/2024","vin":"7SAYGDEE9PF","components":"VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE","summary":"While driving at hwy speeds in the #2 lane the #1 lane to my left was closed with construction cones.  I was in the lane with cruise control activated and driving at approx 70 mph with flow of traffic. I had been in this lane for a few miles when all of a sudden the car rapidly decelerated approx 10-15 mph in a very short distance. I took control of the acceleration by quickly taping my brakes. Luckily there was no one behind me, as it could have created an accident risk.  My only guess is the car interpreted the line of cones as a hazard even though they were not in my lane.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11563222,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/03/2024","dateComplaintFiled":"01/03/2024","vin":"7SAYGDEF6PF","components":"FORWARD COLLISION AVOIDANCE","summary":"False Forward Collision Warning took place on [XXX] at 8:07am in Herndon, VA while I was driving on Eds Dr: I took a U turn at the intersection of Eds Dr to [XXX]  Dr at the dedicated leftmost turn lane. There was a white minivan in front of me, with plenty of space between us, and both cars slowed down, almost stopped. Tesla issued a false warning when I entered the dedicated leftmost turn lane, which created a lot of confusion and stress on my side. Driving conditions are clear with no snow, no ice or rain. None of the car cameras were blocked either. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11563378,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2023","dateComplaintFiled":"01/03/2024","vin":"7SAYGDEE6PA","components":"UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE,LANE DEPARTURE","summary":"My Tesla Model y is installing the same updates multiple times. The updates installing multiple times is causing erratic functionality issues with the car's software. Tesla has been unwilling to resolve the issue and claim the car is working just fine. When I asked the local service tech I was told the car shouldn't be installing the same update multiple times. I don't feel safe in my car when I don't know when it is going to act up next.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11563237,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/02/2024","dateComplaintFiled":"01/03/2024","vin":"7SAYGDEE1PA","components":"VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE","summary":"I was driving on a 2 lane road with cruise control engaged (not full auto pilot). As I approached an intersection with an oncoming semi-truck, the vehicle slammed on the emergency braking system slowing from 60 mph to 45 mph in about 30 feet. I think it is called phantom braking. I was driving into the sun at 2:45pm.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11563239,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2024","dateComplaintFiled":"01/03/2024","vin":"7SAYGAEE2PF","components":"VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE","summary":"During highway driving, on two separate occasions that were two days apart, while using cruise control set to ~72MPH the vehicle suddenly tried to stop. It quickly decelerated by ~25MPH before I intervened by pressing the accelerator. There were no obstacles in the road and on the second instance there weren't any other vehicles in site (was in remote northern NH/VT). Had someone been driving behind me we very well could have been rear ended. I was driving with by wife and three kids and did not feel safe.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11563066,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/02/2024","dateComplaintFiled":"01/02/2024","vin":"7SAYGDEE4PF","components":"STEERING,SUSPENSION,SERVICE BRAKES","summary":"The vehicle's steering wheel vibrates regardles driving on highways/freeways and/or city streets. It happens since day 1 of ownership and has been owning for 4 months now.   The vehicle's screen got blacked out twice when it was moving; thus, i couldn't read speed and perfom other functions such as turn on AC and/or heat.  The regenerative braking/one pedal driving sometimes does not work. It sometimes accelerates itself after slowing down after accelarator was not depressed.  Autopilot was not  used at the times of unintended acceleration.  Had submitted questions and service requests to Tesla. Unfortunately, Tesla did not provide any feedback or perform any service related to these issues.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11562898,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/16/2023","dateComplaintFiled":"01/01/2024","vin":"7SAYGDEE9PF","components":"FORWARD COLLISION AVOIDANCE","summary":"I experienced so called Phantom braking several times. First time it happened i wasn't aware about this and look up online and realized that this is a known problem and Tesla is aware of this. It is a safety issue when traveling on highway the vehicle unexpectedly slows down by about 20-30 mph. I complained to Tesla but they only gave me generic answer w/o any solution and plans to fix the problem. I noticed that Phantom braking happening mostly when i'm passing the big semi's, but not always. I have to always be on alert and make sure nobody follows me too close.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11562923,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/27/2023","dateComplaintFiled":"01/01/2024","vin":"7SAYGDEE9PF","components":"VISIBILITY/WIPER","summary":"The Auto Wiper system doesn't work properly. Sometimes, The wiper blade start running randomly at the sunny day. That wouldn't be a big concern but they fail to run when it is raining. I have to manually override them when it is almost impossible to see anything through the windshield. After manual \"push\" they appears to be working reasonably for a some time but than start running at the max speed when it is barley raining. I complained to Tesla but they gave me a generic answer that this is a Beta version of the new technology and will be improved. My old vehicles don't have this problems with the old technologies. I think this is a safety concern as changing wipers speed can be done on the screen and for that the driver has to take their eyes off the road.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11562774,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/30/2023","dateComplaintFiled":"12/30/2023","vin":"7SAYGDEEXPF","components":"FORWARD COLLISION AVOIDANCE","summary":"Automatic Emergency Braking caused the vehicle's speed to suddenly decrease by more than 40 MPH when traveling at highway speed (75 MPH) on a multiple lane interstate highway. Cars located behind our vehicle in the same lane had to take emergency evasive action to avoid rear-ending our vehicle. There was no obstacle in front of our vehicle that should have activated the AEB system. The incident occurred suddenly, spontaneously, and without any visual or audible warnings.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11562479,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/30/2023","dateComplaintFiled":"12/29/2023","vin":"7SAYGDEE1PF","components":"UNKNOWN OR OTHER","summary":"The driver's side mirror vibrates when in movement making it nearly impossible to see anything with it.  I have tried to get it repaired but Tesla has stated that \"there is no update on this.  The concern arose earlier this year for new delivery Model Y's.  For right now, we know Tesla is in the middle of creating a new part but there is no update on when it will become available for replacement at this time.\"  It appears that many are complaining about the uselessness of the mirrors and the unresponsiveness to Tesla on this issue.  The car was delivered with this issue but I was told that Tesla is working on this.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11562592,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/26/2023","dateComplaintFiled":"12/29/2023","vin":"7SAYGDED9PF","components":"VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE","summary":"I am writing to express my dissatisfaction with my new Tesla Model Y RWD, which I received on December 3, 2023. I have encountered two major issues with the vehicle and the customer service.  First, I was promised by Tesla representatives that I would receive six months of free Supercharging after delivery, as part of a referral program. However, this offer has not been activated yet. When I contacted Tesla, one of the supervisors told me that I was not eligible for this offer, because I placed my order on September 23, before the program started. This is unacceptable, as I was assured multiple times by Tesla agents that they would honor the offer and match it before delivery. I also offered to take back my self-driving capability which is available to me for free for the first 3 months.  Second, I have experienced serious problems with the auto-pilot feature of the vehicle. I have used it four times briefly in the last month, and every time the car slowed down significantly when it was supposed to cruise at 50 mph. Twice, I had to avoid rear collisions by pressing the accelerator or the brakes. I reported these incidents to Tesla through the app, but I have not received any response or explanation. The most alarming event occurred on December 26, when I was with my family on a return trip from IKEA in Woodbridge, VA. The weather was bad and the Tesla suddenly stopped on the road. I suspect that the front camera falsely detected an obstacle and caused the car to brake abruptly.  These issues are not only frustrating, but also dangerous and potentially life-threatening. I am very disappointed with the quality and performance of the Tesla Model Y, as well as the lack of customer support and accountability. I request that Tesla either provide me with a satisfactory solution or compensate me for the inconvenience and risk that I have endured. I have a legal background and I am aware of my rights and remedies under the Lemon Law and other consumer protection laws.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11562374,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/28/2023","dateComplaintFiled":"12/28/2023","vin":"7SAYGDEE8PF","components":"UNKNOWN OR OTHER","summary":"This is to inform you of the incomplete tow package that Tesla sells/installs as a factory option on Model Y and Model 3 vehicles.  The 12 volt auxiliary power pin on the standardized 7 pin trailer wiring plug/outlet is non-functional, and this can pose a significant hazard to the vehicle, other vehicle, and surroundings when trailers equipped with electric brakes are towed.  The hazard is that certain weight ranges of trailers are required to have electric trailer brakes and, in case the trailer breaks away from the tow vehicle, the trailer is required to have a built-in battery that provides the power to actuate the brakes.  This battery gets recharged ONLY when it is plugged into a tow vehicle, and it gets its recharging current from the 12 volt auxiliary power pin which Tesla has delivered without any power whatsoever being supplied.  The hazard:  Anyone using a Tesla Model Y or 3 to tow a trailer with electric brakes will NEVER be getting the trailer's battery recharged.  Once the trailer battery goes flat there will be NO EMERGENCY BRAKE ACTIVATION if the trailer detaches from the tow vehicle.  My understanding is that when Tesla switched from a standard 12v lead-acid battery to a 16 volt lithium battery it became necessary to include an electrical component to reduce the voltage to 12 volts which has been the automotive standard for decades.  Tesla did NOT provide this component to provide 12 volts to the trailer outlet's Auxiliary Power pin - instead, they just left it dead.  Tesla made this change in the spring of 2022.  People immediately noticed and asked for a fix, to which Tesla replied that it would be coming \"soon\".  My August 2023 build Model Y has the dead Aux Power pin, and when I submitted a warranty claim they replied that the fix for it would be available \"soon\".  Tesla has been selling this incomplete, hazardous tow package for a year and a half with the promised fix nowhere in sight.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11562189,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/21/2023","dateComplaintFiled":"12/27/2023","vin":"7SAYGDEE9PA","components":"FORWARD COLLISION AVOIDANCE","summary":"I was driving in left lane of highway at night with cruise control engaged, traveling 70mph. Autopilot was NOT engaged - only the Traffic-Aware Cruise Control.  I turned on my right turn signal to change lanes. At the same time a car came up behind me in the left lane and was tailgating me. As I began my lane change, my Tesla did a hard brake that slowed it down considerably and was not initiated by me. I had to accelerate hard to recover, and don\u2019t know how the car behind me didn\u2019t rear end me. There were no cars close ahead of me in any of the lanes. There was no warning displayed or sounded by my car. This vehicle had done the same thing more than once in the days prior to this incident, but in less dangerous situations and in the daytime. The car has not been seen by any service center, but I will be reporting the malfunction to Tesla. The car is new and had been on the road 12 days when this incident occurred.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11561803,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/24/2023","dateComplaintFiled":"12/26/2023","vin":"7SAYGDEEXPF","components":"FORWARD COLLISION AVOIDANCE","summary":"I am writing to express my serious concerns regarding the safety of my Tesla vehicle following the latest software update 2023.44.30 after I learned that the changes imposed were after the campaign #23V-838. Prior to these alterations, I felt that my vehicle was safer, and the recent modifications have raised apprehensions about its overall safety performance.  I have noticed that since the recent update, the frequency of beeping noises while driving and engaging auto pilot (the free built-in adaptive cruise control) has significantly increased during routine tasks such as adjusting the volume, changing music, or even turning the heat on or off.   This heightened beeping is not only distracting but also induces stress and anxiety, creating an unnerving driving experience.  It is my belief that the increased frequency of these beeping sounds may contribute to a less safe driving environment. I urge you to thoroughly investigate the impact of these audible alerts on driver concentration and overall safety.  Your attention to both the safety features and the auditory aspects of these changes is crucial. I appreciate your prompt consideration and investigation into these issues for the well-being of Tesla vehicle owners.  Sincerely,","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11561840,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/13/2023","dateComplaintFiled":"12/26/2023","vin":"7SAYGDEF6PF","components":"FORWARD COLLISION AVOIDANCE","summary":"I am reporting a false/phantom Tesla forward collision warning took place on Dec 13, 2023 at midday at 12:22 PM ET, clear road conditions with no rain, snow or ice, clear visibility without any fog, while I was driving on Alder Woods Dr. at Fairfax, VA. Tesla's forward collision warning system issued a warning for a legally parked car on the street which didn't pose any safety threat. The  system mistaken the parked car with a moving car on the road and issued a warning which caused a lot of anxiety and distraction on me and my passengers traveling with me in the car. I passed the parked car without any problem, so did many other drivers ahead and behind me. This incident clearly shows that Tesla's forward collision system is not accurate and it is creating a lot of problems.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11561873,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/14/2023","dateComplaintFiled":"12/26/2023","vin":"7SAYGDEEXPF","components":"UNKNOWN OR OTHER","summary":"My car drove forward despite me selecting reverse gear.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11561765,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/25/2023","dateComplaintFiled":"12/25/2023","vin":"7SAYGDEF5PF","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"We pulled over on a street to unload our car and a system update started. Our car was unable to move for over an hour. We were in a traffic lane. We reached out to tesla and the said that this was expected behavior and there was nothing they could or would do.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11561767,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/21/2023","dateComplaintFiled":"12/25/2023","vin":"7SAYGDEE2PA","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"Phantom breaking multiple times in one trip, car will break on empty road no obstruction or any reason for breaking almost caused an accident on highway","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11561683,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/16/2023","dateComplaintFiled":"12/24/2023","vin":"7SAYGDEE2PA","components":"FORWARD COLLISION AVOIDANCE","summary":"The vehicle\u2019 Full Self driving control malfunctioned two times. This vehicle delivered to me on Aug 31, 2023.  The recent full self driving malfunctioned on Dec, 16th, 2023. The vehicle was on self driving mode and about to get into a near fatal crash. I had immediately intervened and avoided the crash. This caused damaged to front passenger side tire and wheel apart from mental trauma to myself and for my family . I contacted Tesla asap and informed about the incident. Tesla responded back two days after and asked me to pay for tire and wheel replacement which caused by Tesla\u2019s fault.  Earlier, for the same kind of incident, i visited Tesla\u2019s service center so that they can fix the faulty full self drive system. The Tesla service center kept my vehicle for ten days and took no action to fix the issues.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11561722,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/24/2023","dateComplaintFiled":"12/24/2023","vin":"7SAYGDEE2PA","components":"EXTERIOR LIGHTING,VISIBILITY/WIPER","summary":"The backup camera failed to display any image, even with a vehicle restart by pushing the 2 buttons on the steering wheel to force a vehicle restart. I cannot see the back of the vehicle without the camera as the rearview window is so up high that it creates blind spots that I cannot see to safely get in or out of a parking spot and this creates a huge safety risk. Warnings that displayed was emergency braking unavailable and park assist unavailable.  Also, the headlights on this vehicle is too bright that other drivers are flashing their high beam at me believing that I had the high beam on when I only have the low beam on. This creates a safety risk as the lights blind other drivers on the road and the same make and model of the vehicle can also create visibility problems when traveling in the opposite direction as it can also blind me. Those matrix headlight that can dim certain areas and not blind other drivers should be standard and enabled by default on all vehicles, including this one.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11561656,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/23/2023","dateComplaintFiled":"12/23/2023","vin":"7SAYGDEF2PF","components":"EXTERIOR LIGHTING","summary":"My driver side tail light has water leaking into it, I reached out to Tesla to have it repaired. Tesla informed me that the amount of water in my taillight is considered acceptable, and that they will not swap it out.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11561496,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/17/2023","dateComplaintFiled":"12/22/2023","vin":"7SAYGDEE4PA","components":"STEERING,ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"We bought a 2023 Model Y from the Mesa Tesla on 12/17/23. The staff rushed orientation (we are first-time EV owners) saying they were so busy that we could only get 15-30 minutes max for a complex vehicle. They told us calibration is normal and to reboot the Y if anything happens and showed us how. Once we drove off the lot the A/C went out and we got calibration prompts saying Pull Over. We pulled over less than 0.5 miles out and the A/C came on. Because of the bullying at the dealer we we afraid to go back and decided to go home. Again the calibration prompts came on and Pull Over. My wife was driving with my daughter and my in-law's and I was behind her in another car with our son. She suddenly started slowing down on the road because the vehicle would not let her accelerate. I pulled over to the side but she could not. I went to her and rebooted the Y, per Tesla's directions, and the car went dark and locked me and my in-law's inside in moving traffic (my wife had exited with my daughter). We had to call Gilbert police to direct traffic around us (had many angry drivers until Gilbert police came not understanding why a Y with a paper license tag was stopped in the road) and a tow truck for help. Two other drivers did stop to help too. I found the manual release but my in-law's could not. The tow truck driver had to climb (we had previouly rolled the windows down with the A/C issue) from the front seats to the back to get my in-law's out and paid $140.00 to have our new Y towed back to the dealer. For one week the story keeps changing - there is a coolant leak, no coolant leak but bad sensor, now the PCS is bad. I do not understand how the government can sanction such vehicles. We saved for a long time to purchase what was a dream vehicle for my wife and our famil'ys life was endangered within minutes. We are terrified of this vehicle and being around others like it on the road.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11561498,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":2,"numberOfDeaths":0,"dateOfIncident":"12/08/2023","dateComplaintFiled":"12/22/2023","vin":"7SAYGDEE4PF","components":"STRUCTURE,LATCHES/LOCKS/LINKAGES","summary":"The contact owns a 2023 Tesla Model Y. The contact stated while parked and the truck was opened, the truck closed on the child's head inadvertently. The contact stated that on another occasion while parked and the trunk was opened, the trunk closed inadvertently on her right middle, and ring fingers without sensing that an object was in the trunk's way. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was unknown.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11561403,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/21/2023","dateComplaintFiled":"12/21/2023","vin":"7SAYGDEFXPF","components":"FORWARD COLLISION AVOIDANCE,LANE DEPARTURE","summary":"Received the new OTA recall update. The driver monitoring is now too sensitive and I cannot check the cross traffic when approaching intersections without receiving alerts to pay attention to the road. The car then requires me to apply varying amounts of turning force to the steering wheel, which sometimes can cause accidental disengagement, which also disengages TACC and auto braking. This is dangerous.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11561031,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/01/2023","dateComplaintFiled":"12/20/2023","vin":"7SAYGDEE6PA","components":"UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE,LANE DEPARTURE","summary":"Tesla software updates aren't transparent on the changes to the cars behavior they will cause. They hide behind the vague terms \"minor fixes\" with no way to find out what that means. They are changing how the adaptive cruise control and lane keep assist feature work without specifying it. The only way to find out if something changed is to re-read the whole manual every time there is an update and look for changes. The erratic behaviors these updates are causing are mostly unpredictable braking. The unpredictable braking would be predictable if it were disclosed what the updates are actually doing.  I believe they are slowly moving enhanced autopilot features to regular auto pilot without disclosing it. The car will now early and aggressively slow down before a turn if navigation is turned on. Also it will randomly slow down if traffic in the other lane is going slower than the speed limit. There is one thing my car hasn't done before that isn't disclosed in the manual.  When driving past semis on the interstate the autopilot feature will cause the car to nearly drive on the road line opposite of the semi.  Their unwillingness to have full transparency of what the updates are doing is making the cars unsafe an will cause an accident in my opinion.  There have been several updates that have been especially bad about adding new functionality without disclosing it.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11561141,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/20/2023","dateComplaintFiled":"12/20/2023","vin":"7SAYGDEE6PA","components":"LANE DEPARTURE","summary":"The updated autpilot nag requires too much steering whel torque often to the point of diengaging the steer assist making the car jerk sideways. This I believe makes the interaction less safe.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11561159,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/20/2023","dateComplaintFiled":"12/20/2023","vin":"7SAYGDEE5PF","components":"FORWARD COLLISION AVOIDANCE,LANE DEPARTURE","summary":"Upon use and observation, the latest recall OTA update has caused the opposite effect that NHTSA was attempting to address. By making this update, it has caused the autopilot/lane keeping feature too easy to disengage with the steering wheel weight based presence notification/reminder. This can lead to an mis-input by the driver, causing an accident or collision. Please work to ensure that this is addressed or taken back for further evaluation","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11560899,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/16/2023","dateComplaintFiled":"12/19/2023","vin":"7SAYGDEF9PF","components":"VISIBILITY/WIPER","summary":"The automatic windshield wipers run when it is dry, and they do not run when it is pouring rain. They cannot be disabled when using autopilot or adaptive cruise control.  One must stop looking at the road and look at the screen in order to correct the wipers. If one disengages cruise control, the automatic wipers stay on, and must be manually turned off. There are no manual controls one can use while maintaining a view of the road.  The problem has been confirmed by Tesla service and they are unable to repair it. They have told me to wait for it to be improved with a future software update. They are aware it is a widespread problem, and have verbally told me so.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11560977,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/11/2023","dateComplaintFiled":"12/19/2023","vin":"7SAYGAEE2PF","components":"VISIBILITY/WIPER,FORWARD COLLISION AVOIDANCE","summary":"While using adaptive cruise, Tesla requires that the beta automatic windshield wiper function be enabled. When this function is active, the windshield can quickly become smeared due to false positive detections, or even during accurate moisture detection though the driver\u2019s vision is not impaired enough to warrant wiper usage. The driver has no ability to disable this feature in favor of their own judgment for determining when the windshield should be safely cleared.   Even having put only 7000 miles on my 2023 Tesla Model Y, I have been in multiple situations where the wipers turn on unexpectedly and smear the windshield. Situations which are especially dangerous are when driving directly into sunlight, and in cold weather conditions when the wipers smear freezing moisture in my field of view. When these dangerous situations occur, my view of the roadway and surrounding vehicles is impaired for a few seconds while I manually activate the windshield fluid cleaning system.   I have raised this issue with Tesla\u2018s service department twice and both times have been told there is no way to disable the automatic windshield wiper function while using adaptive cruise control, and that their developers are both aware of and working on the problem.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11561006,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/19/2023","dateComplaintFiled":"12/19/2023","vin":"7SAYGDEE8PF","components":"SEATS","summary":"Driver seat started to move forward while driving. I had to think quick and pull he powerseat button back to stop the seat from moving forward. I stopped to pull over and readjusted the seat. While driving home the seat again started to move forward, I had to fight with the powerseat buttons to make sure I didn't get pushed too far forward and also not accidentally pull myself back too far that I couldn't reach the pedals. I couldn't even get out of car because the seat would not stop moving forward.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11561019,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/18/2023","dateComplaintFiled":"12/19/2023","vin":"7SAYGAEE1PF","components":"FORWARD COLLISION AVOIDANCE","summary":"Tesla model y, suddenly applied emergency brake bringing the car speed from 70 down to 50 suddenly, when FSD was enabled while traveling on I35. This happened at least 4 times and all 4 times there was a truck next to model y. This is really dangerous and as there is no one behind me in my lane, no accidents occurred.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11560932,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/26/2023","dateComplaintFiled":"12/19/2023","vin":"7SAYGDEE1PF","components":"FORWARD COLLISION AVOIDANCE","summary":"to [XXX] , bcc: [XXX]   Sun, Nov 26, 6:33\u202fPM [XXX] ,  I'm writing to you since I can't find any other Tesla email address that might help me.  Please forward this email to the appropriate person if you can't help me, but copy me on any email forwarding.  Recently, I just completed a long, 4 week driving trip to California and back to Durango, CO in my new Tesla Model Y during which I used FSD, which I purchased in September 2023.   During this trip, about 5-6 times my 15\" screen showed a pair of RED HANDS and warned me to keep my hand on the steering wheel, EVEN THOUGH MY HANDS WERE ON THE WHEEL.  On one occasion in UTAH, while on a 2 lane, newly paved section of road without striping, the RED HANDS warning displayed and FSD dropped out, but this time, it displayed that since I didn't have my hand on the wheel (BUT MY HANDS WERE ON THE WHEEL) that it reduced my limit of 5 warning by 1 to only 4 remaining warnings, before FSD would never again work on my model Y.  Since my FSD is beta software, I consider these inappropriate RED HANDS to be a serious bug that needs to be fixed. I also want my Tesla model Y to have the full 5 appropriate warning limit restored to 5.  I want someone from Tesla to look into this safety issue and contact me how Tesla is going to correct it and restore my warning limit to 5.     INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11560694,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/19/2022","dateComplaintFiled":"12/18/2023","vin":"7SAYGDEEXPA","components":"STEERING,VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE","summary":"UNKWOWN:  ASSESSMENT: Date of Event 19 December 2022  Upon taking delivery from Tesla for 2023 Model Y vehicle with the above or contained VIN, driver experiences a series of events that result from a autosteer activation. Approximately seven (7) calendar days after receiving the vehicle a FDU (Front Drive Unit) was replaced. At approximately another twenty-one (21) calendar days after the FDU was replaced while activating active cruise control and or autosteer the vehicle unexpectedly aggressively accelerated (UAA) to unknown speed that was not observed by the driver. It was later found out by the drive through scheduling a service appointment that a series of settings and unknown factors may have caused the incident. This incident was video recorded as a result of a traffic stop conducted by a local sheriff's office. This event contained several other incidents before vehicle was stopped including UAA, collision avoidance (oncoming traffic), vehicle brake lockup, and unresponsive controls.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11560633,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/17/2023","dateComplaintFiled":"12/18/2023","vin":"7SAYGDEE8PA","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"The vehicle applied the brake without any warning.  The road was clear with no other vehicles ahead and behind at the time.  The speed at the time of the incident was 78 miles/hour.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11560466,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/04/2023","dateComplaintFiled":"12/16/2023","vin":"7SAYGDEE8PA","components":"VEHICLE SPEED CONTROL,SERVICE BRAKES","summary":"The car was behaving like in \u201crolling\u201d mode even though it was set to \u201chold\u201d mode.  The modes refer to the stopping modes.   I have reported the incident to Tesla and it\u2019s been in the shop for over 1 week.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11560229,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/28/2023","dateComplaintFiled":"12/15/2023","vin":"7SAYGDEF0PF","components":"UNKNOWN OR OTHER,VISIBILITY/WIPER,FORWARD COLLISION AVOIDANCE","summary":"The problem here is the cruise control or autopilot. It first appeared when I bought the car. It continues to appear when driving on cruise control or autopilot. The car brakes harsh or suddenly stops. No messages or warning. Sometimes when driving under a ramp or sometimes when nothing is there it stops. I went to the Tesla shop many time and they can\u2019t find any issue. I can\u2019t drive using the auto pilot or cruise control. It\u2019s not safe and my passengers.  The other issue is the wipers start working when no rain but when you have auto or autopilot on. Please fix this issue. It has become a problem for me. I have taken it many times to the shop and they can\u2019t find issue. No messages or warning.  Another issue occurred two weeks. It\u2019s regarding TPMS. A warning sign appeared on the dash state faulty. I took it to the shop 4x and they\u2019ve tried to fix it but it continues to show up. The tech repaired tpsi, warning goes away but after some driving it comes up as right passenger side issue. I rotated the tires from left to right and vice versa. Same issue on the right side.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11560036,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/07/2023","dateComplaintFiled":"12/14/2023","vin":"7SAYGDEE5PF","components":"FORWARD COLLISION AVOIDANCE","summary":"This has only happened in our 2023 model Y. We also own a 2016 & 2017 Model X and we never had the car applied the brakes while in auto pilot and nothing is in front of the car for at least a mile. We are worry about being rear ended because of the sudden braking to a almost stop. We have reported to tesla numerous times and nothing has corrected it so we try to not use that feature when we see cars coming up behind us. We only us it on road trips in open spaces with little traffic. I believe the reason for this problem is the removal 9f the sensors fe9m the front bumper. As I have stated we never had this problem with our other two cars and they have sensors. This Model Y only relies on the camera which might see glare as some in front of it since it can't see. Tesla knows this is a problem, so they are looking at installing a radar system in the bumper but aren't looking at retro fitting the Models they decided to not install sensors in the bumper. All the other early Models with sensors don't have this problem to my knowledge. This a safety issue that needs to be corrected before people start dying from rear end collision that could have been prevented.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11560122,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/11/2023","dateComplaintFiled":"12/14/2023","vin":"7SAYGDEE0PF","components":"UNKNOWN OR OTHER,LANE DEPARTURE,BACK OVER PREVENTION","summary":"When their is a car in my blind spot the car does not beep or try to pull the car back unless you are basically hitting the car next to you.  It also does not beep or show me space out side my range of view to prevent backing into another car.  My car (tesla model Y) has had non-function blind spot warnings and backing up warnings since we purchased it in Feb 2023.  There have been multiple times when I have not seen other cars and almost ran into them (they were able to swerve).  On this Monday night the other car was not able to swerve because there was someone in the lane next to her (3 lane road) so we crashed.  My car is available for inspection upon request but someone would have to come to my home because the car is not drivable and is waiting to get into the tesla body shop","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11560128,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/17/2023","dateComplaintFiled":"12/14/2023","vin":"7SAYGDEE8PF","components":"ELECTRICAL SYSTEM","summary":"The contact owns a 2023 Tesla Model Y. The contact stated while reversing at 5 MPH, the parking sensor was inoperable, and the vehicle crashed into a parked vehicle. The contact stated that there was no damage to the other vehicle. The contact's rear bumper on the vehicle was dented. The contact stated that the parking sensor displayed an incorrect distance measurement and had not worked properly for the past eight months. The contact stated that he contacted Tesla several times in the past regarding the failure and was advised that an upgrade for the software would be forthcoming. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 5,000.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11559986,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/15/2023","dateComplaintFiled":"12/13/2023","vin":"7SAYGAEE5PF","components":"BACK OVER PREVENTION","summary":"The incident involves the malfunctioning of the Tesla Vision and Parking Assist systems in my 2023 Tesla Model Y. Over the course of owning the vehicle, I have experienced multiple issues with these systems that led to three parking accidents and safety concerns.  On several occasions, the Tesla Vision system displayed a message indicating \"Tesla Vision will experience degraded performance.\" This message appeared consistently, signaling an ongoing issue with the system's capabilities. The degraded performance of Tesla Vision was particularly evident in its inability to accurately gauge distances and detect obstacles during parking maneuvers.  The Parking Assist feature, which is crucial for safe and efficient parking, also exhibited significant flaws. The system failed to provide accurate distance measurements and warnings, which are essential for preventing collisions. This was especially problematic in tight parking spaces and while maneuvering near obstacles.  Specific incidents of concern include:  1. A parking accident occurred when attempting to park in my garage. The Tesla Vision system failed to accurately detect the garage door, resulting in a collision while exiting the garage and attempting to turn the car.  2. Another incident involved a collision with a white column positioned against a gray wall, which the Tesla Vision system failed to recognize, leading to vehicle damage.  These incidents highlight the unreliability of the Tesla Vision and Parking Assist systems in their current state.   Prior to owning the Tesla Model Y, I drove a 2019 Acura MDX and had no parking accidents.   The technicians at the Tesla dealership do not use the Park Assist because of this  I have a video showing assist lines moving from stop to 16\" ... while parked.  The image showed I had 14\" when in fact it was 5\"","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11559808,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/12/2023","dateComplaintFiled":"12/12/2023","vin":"7SAYGAEE8PF","components":"FORWARD COLLISION AVOIDANCE","summary":"Driving 75 MPH on the interstate with cruise control activated. Brakes slammed unexpectedly with no reason or warning.  Had there been anyone behind me it would have caused serious accident.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11559371,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/10/2023","dateComplaintFiled":"12/10/2023","vin":"7SAYGDEF8PF","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"I was driving on the freeway on cruise control.  As I was manuvering a slight curve in the road, there was a car in the lane to my right.  All of a sudden my Tesla just started stopping almost violently.   Luckily no one was behind me.  It was the third time this has happened.  Scary.  No warning or anything.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11559373,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/23/2023","dateComplaintFiled":"12/10/2023","vin":"7SAYGDEF8PF","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"I was driving eastbound on interstate 8 with adaptive cruise control engaged and my Tesla suddenly stoppeg in the freeway.  No one was behind me but it was frightening.   0930 hours","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11559407,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/10/2023","dateComplaintFiled":"12/10/2023","vin":"7SAYGDEEXPA","components":"STEERING","summary":"Steering got locked while driving. Couldn\u2019t perform left turn in the middle of drive","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11558944,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/06/2023","dateComplaintFiled":"12/07/2023","vin":"7SAYGDEF8PF","components":"EXTERIOR LIGHTING","summary":"The contact owns a 2023 Tesla Model Y. The contact stated that while driving at an undisclosed speed at night, the headlights inadvertently turned off. No warning light was illuminated. The contact parked the vehicle, and the headlights inadvertently turned on. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 16,370.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11559053,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/15/2023","dateComplaintFiled":"12/07/2023","vin":"7SAYGDEF7PF","components":"FORWARD COLLISION AVOIDANCE","summary":"Since we\u2019ve purchased this vehicle we have had several phantom braking incidents while using cruise control (NOT full self driving).   There is NO way to report this to Tesla that we have found. So we have decided to report this directly to the NHTSA.   We would be happy to provide additional details.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11558692,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/18/2023","dateComplaintFiled":"12/06/2023","vin":"7SAYGDEE1PF","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"During our road trip from northern Virginia to Norman, Oklahoma, between 18-29 November 2023, the issue called \"Phantom braking\" -- in which the Tesla Model Y suddenly and inexplicably engages the brake during a highway driving -- occurred to us four times.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11558754,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/03/2023","dateComplaintFiled":"12/06/2023","vin":"7SAYGDEF8PF","components":"WHEELS","summary":"rims cacked . same issues with some tesla cars that posted on media. same identical cracked image, air leaking slowly at the crack. found no signs of rim damage to cause rims crack.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11558823,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/23/2023","dateComplaintFiled":"12/06/2023","vin":"7SAYGDEE5PF","components":"VEHICLE SPEED CONTROL,UNKNOWN OR OTHER,SERVICE BRAKES","summary":"Vehicle reversing malfunctioned , may be a software defect. Vehicle while reversing without pressing the accelerator went berserk and hit another vehicle in the driveway.  Vehicle data was provided by Tesla but there is no evidence of collision nor any video recording of the incident.  No issues were seen nor any warnings displayed prior to the vehicle reversing itself. However insurance deemed it as driver fault without any confirmation by the manufacturer (Tesla).","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11558848,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/05/2023","dateComplaintFiled":"12/06/2023","vin":"7SAYGDEE4PA","components":"FORWARD COLLISION AVOIDANCE","summary":"Intermittent sudden braking for no reason when driving with the cruise on during highway driving.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11558471,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/02/2023","dateComplaintFiled":"12/05/2023","vin":"7SAYGDEE9PA","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"Traveling on an interstate highway when the car suddenly decelerated. Cruise control was on at the time. sudden deceleration with cars following made it quite dangerous. We could have been struck from behind. this happened two times on the same trip.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11558476,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/30/2023","dateComplaintFiled":"12/05/2023","vin":"7SAYGDEE6PF","components":"VISIBILITY/WIPER","summary":"Was passing a 18 wheeler truck that was on my right and behind a second 18 wheeler truck. Light rain but a lot of water spraying up from the road. Probably 1/8 inches of water streaming on front windshield. Wiper speed was set to III, but the wipers would not turn on. Finally issued a voice command and the wipers finally started. TACC, autosteer and fsd we\u2019re not on. Autosteer was the mode that was enabled.   A week prior I parked the vehicle in the shade headed in to a stucco building and the wipers would not turn off. No rain whatsoever. The camera system thought the bumbs on the wall were rain drops. But a window so full of water you can\u2019t see is not water to be removed.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11558676,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/26/2023","dateComplaintFiled":"12/05/2023","vin":"7SAYGDEEXPF","components":"VEHICLE SPEED CONTROL,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"I have had multiple phantom breaking on the highway in when use Autopilot in my 2023 Telsa model Y. I scared of using the Autopilot now cause of an accident on the highway.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11558044,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/29/2023","dateComplaintFiled":"12/02/2023","vin":"7SAYGDEE7PF","components":"UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE","summary":"Since purchasing my 2023 Tesla model Y in May, I have intermittently experienced highway phantom braking when either in self-driving mode or just using the cruise control.  I would estimate it happens once a month.  Just recently it happened 2 days in a row, at night and during the day.  The experience is very scary because when the brakes slam on at 70 mph, I'm afraid I will get rear-ended.  I have a dashcam video of one of the occurrences this week, it's an MP4 video file.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11557377,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/25/2023","dateComplaintFiled":"11/29/2023","vin":"7SAYGDEE2PF","components":"VISIBILITY/WIPER,LANE DEPARTURE,FORWARD COLLISION AVOIDANCE","summary":"These are observations over the past couple of months that I have owned the car.  They have been consistently observed and have occurred at speed between 35-70 mph.  There are four main issues I\u2019m having with my tesla. 1)  I cannot use cruise control because it requires automatic windshield wipers. The automatic windshield wipers cannot sense when it\u2019s raining and just turns on randomly when it\u2019s not raining. 2). The car breaks on its own randomly on both the highway and city streets. I have almost been rear ended several times because of this. 3)  the car thought another car was coming in my lane on interstate 95 and violently switched lanes without warning causing me to oversteer and almost wreck. I had my family in the car with me and it was terrifying. 4). The two times I used full self driving the car actually accelerated to make it through a yellow light.  I know these are all beta features of the car but in my opinion they are all dangerous to use on the roads and should be disabled until they are ready for prime time","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11557546,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":2,"numberOfDeaths":0,"dateOfIncident":"11/17/2023","dateComplaintFiled":"11/29/2023","vin":"7SAYGDEE1PF","components":"STEERING","summary":"Steering system malfunction and failure:  I have a brand new Tesla Model Y for less than 3 months.   Two  months after I have the vehicle, the steering rack had an internal fault. The steering rack was replaced at the Tesla authorized repair shop.  Eighteen days after that repair. I was involved in a car accident. The reason was because my car had veered to the right on its own while driving on a city street.  I then turned the steering wheel to the left, but the car did not turn to the left. My car then hit another vehicle that was parked on the right side of the street. The front of my vehicle was totally damaged on the right side. The entire left side of the other parked vehicle was also totally damaged.   I was NOT on cruise control. I was NOT on self- driving mode.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11556825,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/25/2023","dateComplaintFiled":"11/26/2023","vin":"7SAYGDEF6PF","components":"FORWARD COLLISION AVOIDANCE","summary":"False and phantom forward collision warning took place on Nov 25 2023, at 5:42 pm on Alder Woods Dr. The road conditions are clear visibility with no fog, rain, or snow/ice. Legally parked car on the side of the road is mistaken by a moving car in the middle of the road.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11556834,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/10/2023","dateComplaintFiled":"11/26/2023","vin":"7SAYGDEF4PF","components":"FORWARD COLLISION AVOIDANCE","summary":"My car randomly brakes while using autopilot/cruise control on the highway. It will brake and move the car toward one side of the line. This happens sometimes every 20 minutes on a roadtrip. On one occasion, it threw the car to the far left side of the line and then reacted to the on the left. It threw the car back to the right side of the lane, near the car on the right side. There were cars on either side of me and neither were coming into my lane.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11556861,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2023","dateComplaintFiled":"11/26/2023","vin":"7SAYGDEF4PF","components":"VISIBILITY/WIPER","summary":"Auto-wiper settings does not work. They are required to be turned on, while on Autopilot/cruise control, but they actively wipe the windshield, even when no rain (clear blue skies). When there is rain - they do not turn on frequently enough. It's a danger in the first scenario, because it's a huge distraction to the driver (wipers intermittently turning on when not raining). In the second scenario, it's very unsafe to not turn on when it's raining. Fussing with them in both scenarios is a huge distraction and very frustrating.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11556620,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/15/2023","dateComplaintFiled":"11/24/2023","vin":"7SAYGDEF6PF","components":"FORWARD COLLISION AVOIDANCE","summary":"Following false and phantom forward collision warning took place on Nov 15, 2023 twice on I-66W at Fairfax, VA during the afternoon with clear road conditions without any rain, or snow on slowed down traffic: 1. 2:38 pm on I-66W 2. 2:42 pm on I-66W (same trip as above) I filed bug reports with the car, and rescheduled a service appointment with Tesla's Service Center, with no resolution from the car manufacturer.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11556556,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/21/2023","dateComplaintFiled":"11/23/2023","vin":"7SAYGDEE8PA","components":"VEHICLE SPEED CONTROL,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"Phantom braking occurred while traveling eastbound from Austin to Houston on US 290. Vehicle was traveling 76mph and slowed to quickly to 55 mph for no reason.  There was a highway overpass about 75 yards away which may have triggered it, but no vehicles around us. Scared my wife and kids!!!","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11556558,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/12/2023","dateComplaintFiled":"11/23/2023","vin":"7SAYGAEEXPF","components":"VEHICLE SPEED CONTROL","summary":"I experienced a sudden unintended acceleration while parking the car in my home garage, something I have done thousands of times with no difficulty. I had this brand new car for a 12 days before it smashed through my garage wall.  My garage is a fairly tight fit, so as I always do, I partially entered the garage and stopped to make sure that the side mirrors were going to clear the garage entrance. Then, I lifted my foot off the brake in order to start moving forwards again, at which time the car suddenly accelerated like crazy through the remaining 12 ft of space, smashing the cabinetry through the rear wall of the garage. The car, my garage, and laundry room were severely damaged. I complained to Tesla about this vehicle problem, but they just say there are no problems with the car, and it must be the driver\u2019s fault. They are implying that I floored the accelerator, which is nonsense. I have been driving for more than 40 years, and I do not floor the accelerator while parking in my home garage.    This type of sudden unintended acceleration is a danger to public safety, and this matter has to be thoroughly investigated, and a solution has to be found to fix the problem.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11556593,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/23/2023","dateComplaintFiled":"11/23/2023","vin":"7SAYGDEE7PF","components":"VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE","summary":"I was driving north on I-5 in Northern California when the car braked twice for no apparent reason.  I was using the traffic aware cruise control.  The first time the car was on a slight curve to the left and there was traffic in the right lane.  About two hours later I was on a straightaway with no nearby traffic.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11556471,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/20/2023","dateComplaintFiled":"11/22/2023","vin":"7SAYGDEE3PA","components":"VEHICLE SPEED CONTROL","summary":"Respected Authorities,  We bought Tesla Model Y in May of 2023 with our hard earned money, and next day or so we noticed a big paint mark on this brand new car.. Upon following up few times, Tesla agreed to repair this but they damaged further and after repeated visits, they agreed to replace the seat cover.. However, while replacing the cover, they damaged the side door coverings. Again after lot of follow up they agreed to replace that part as well.   So, we thought we are happy but later we had to face very scary situations with this faulty car. The steering car completed locked while driving and had to face very dangerous situation. We are fortunate that the traffic was low in the street road, and if it was in highways, then it could have been fatal.  Earlier, when we are reversing the vehicle in the garage the vehicle didn't turn well enough and the driver side mirror was hit the garage siding, and earlier to that when we are turning the car to the neighborhood the tire got touched to side walkway and threading was damaged. We strongly believe these could be the result of the steering wheel on and off locking in second which we are not sure at that time. As model y is new to us, we are not sure how that drives but now understand the issues clearly.  We humbly reported all the above to Tesla Service, and they wanted to do steering wheel issue only and charge the other two... The important thing here is we were saved earlier due to the steering wheel issue but not sure if I we feel safe driving this car again.  Kindly help us get some justice, and it would be appreciated if they take their car back and return our money in full.  Thanks  [XXX] \u00a0  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11556484,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"11/15/2023","dateComplaintFiled":"11/22/2023","vin":"7SAYGDEE4PA","components":"SERVICE BRAKES, HYDRAULIC,FORWARD COLLISION AVOIDANCE","summary":"The contact owns a 2023 Tesla Model Y. The contact stated that while his grand-son was driving 40 MPH with his friend in the front passenger's seat, he depressed the brake pedal as he was approaching a stopped-occupied vehicle.  A light indicating that the brakes were engaged illuminated, but the vehicle failed to respond. Additionally, the automatic emergency braking system failed to engage, and the vehicle crashed into the rear of the vehicle in front of him. The air bags deployed.  The contact's grandson and his friend were able to exit the vehicle. The vehicle then turned off and locked, which rendered the vehicle unnoticeable by oncoming drivers. Another driver who noticed the incident parked behind the vehicle and activated the hazard lights to prevent other drivers from crashing into the vehicle. The contact's grand-son sustained a burn on the right hand from the driver's side airbag deployment. The friend and the other driver did not sustain any injuries. A police report was filed. The contact's grand-son received first aid assistance from the ambulance. The vehicle was towed to a Tesla collision center, which denied assistance. The vehicle was then towed to a  Collision center that was certified to work on Tesla vehicles. The manufacturer was not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 8,000.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11556160,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/05/2023","dateComplaintFiled":"11/20/2023","vin":"7SAYGDEEXPF","components":"POWER TRAIN,ELECTRICAL SYSTEM","summary":"I purchased the car and took delivery on 12/29/2022 where immediately I noticed while driving the car home that there was a high pitch creaking sound from what I think is the front drive unit  of the car. I have brought back the car to the service dealer over 8 times to rectify the concern of the noise. There were many service technicians that heard the sound while I test drove before the car went into service and they all acknowledged the sound and said it was not normal. However, the service techs had picked and choose which item they thought on the car that created this sound and this is documented on the service receipts/invoices.  They kept taking my car apart and replacing parts on the car and when I would pick up my car the sound was still present int he car. Now I have had the car for 11 months and now the sound is STILL present and Tesla has no fix for this. The last service I brought the car in for for this high pitch sound and they replaced the front drive unit and still the noise is present.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11555911,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/08/2023","dateComplaintFiled":"11/19/2023","vin":"7SAYGDEE1PA","components":"UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE","summary":"I was driving in my Tesla Model Y to my sister's house. I went to park, stopping with the car facing the garage. Then, it suddenly accelerated and sped through the closed garage door. It slammed through the door, hit the walls, damaged the house and staircase and then finally stopped. It was so fast that I felt like it happened in a fraction of a second. like sitting in race car or ride I reported the incident to tesla on November 8th, the day this happened, and was asked to send pictures. I was told someone would contact me within a week, but I still haven't heard back from anyone. Currently, the vehicle is at a Tesla authorized collision center, and no one has looked at the reported issue.  Collision center sent estimates for the repair","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11555823,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/18/2023","dateComplaintFiled":"11/18/2023","vin":"7SAYGDEE4PA","components":"STEERING","summary":"Steering assist reduced.  The steering wheel completely stopped working in the middle of a drive.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11555673,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/24/2023","dateComplaintFiled":"11/17/2023","vin":"7SAYGDEE0PA","components":"VEHICLE SPEED CONTROL,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"On October 24, between 8:45 and 9:05 am, I was traveling on the highway with cruise control on and the car suddenly braked going from 75 to 30 rapidly. It was only me pressing the accelerator that kept it from coming to a complete stop. Fortunately, there was no one close behind. There wasn\u2019t any traffic around me. I was passing an exit. I reported this to Tesla and they remotely investigated but said that the related cruise software and hardware was operating normally. This is extremely dangerous!  I\u2019ve checked Tesla forums and this is a known problem that they don\u2019t seem willing to address.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11555490,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/23/2023","dateComplaintFiled":"11/16/2023","vin":"7SAYGDEE2PA","components":"VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE","summary":"On September 23rd our vehicles cruise control stopped working. We submitted a service request to Tesla and they scheduled a service appt for October 16th. They later cancelled this appt saying that it is a known firmware issue that would be corrected in a future, undetermined, firmware update. On November 16th we took the car to a Tesla service center and they confirmed it is a firmware issue, but could not correct it. We have now been without the adaptive cruise control function on our car for over 2 months with no idea when or if this problem will be fixed.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11555066,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/09/2023","dateComplaintFiled":"11/14/2023","vin":"7SAYGDEE0PA","components":"UNKNOWN OR OTHER","summary":"I was driving my car when the touch screen completely locked and would not respond to any touch input.  I had the seat heaters on high and was unable to shut them off without rebooting the screen. It seemed safest to pull over to do the rebooting since it takes about a minute for the reboot to complete.  I was able to safely pull over, reboot the touchscreen and then shut off the seat heater.   Aside from being able to manage essential tasks from the touchscreen, I was thankful that I had physical control (stalks on the side of the steering wheel) that allowed me to park the vehicle without touchscreen control.  My biggest concern coming out of this incident is that Tesla is delivering vehicles without the physical controls that may also be susceptible to the touchscreen lockup I experienced.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11555138,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/24/2023","dateComplaintFiled":"11/14/2023","vin":"7SAYGDEE1PA","components":"STEERING,SERVICE BRAKES","summary":"The process of the car losing control around 10:50am to 11:55am: We were driving on Woodgate Road and were making a U-turn. The car lost control just after the U-turn. The steering wheel spun and failed. The car sped up and the brakes did not work. The car hit the curb and the left tire burst. It went straight over. It was about 3 meters from the sidewalk to the hillside covered with weeds, and it was impossible to stop because the hillside was too steep.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11554929,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/09/2023","dateComplaintFiled":"11/13/2023","vin":"7SAYGDEE7PF","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"Tesla Model Y delivered six weeks ago, I engaged the \"Auto Pilot\" for the first time on my morning commute and it worked well for a few moments. Suddenly and without warning the vehicle applied full braking force from highway speed, so hard that it glazed the rotors. This happened on EB I-10 JWO I-15, an extremely busy interchange. With possibly divine intervention I was able to retake control of the vehicle, shut down the Auto Pilot and I swiftly returned the vehicle to speed, needing only a restroom on an emergency basis. Relevant factors could include low incident angle of the sun at dawn and being in a construction zone with lane markers not thoroughly scrubbed off.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11554678,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/11/2023","dateComplaintFiled":"11/11/2023","vin":"7SAYGDEE8PA","components":"VEHICLE SPEED CONTROL,UNKNOWN OR OTHER,SERVICE BRAKES","summary":"I bought Tesla and tesla insurance which monitors driving of driver to provide safety score to driver. The safety score enables monthly premiums of tesla insurance. My complaint is related to safety score which provides financial incentives to drivers to not apply break.  As part of safety score provided to drivers in tesla app(screen shot attached), one of the factors used is hard breaking to penalize drivers when break is applied, forcing the driver to use regenerative breaking instead of applying break. I have observed, even when I mildly apply break the safety score is impacted.  The second factor in safety score that seems unreasonable is driving after 10pm. My daughter worked late shift and would return home after 10pm. Why is this even allowed as most of the emergency workers and many others work late hours. I have also observed safety score change from 99 to 98 when the car is parked overnight, even when I am not driving.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11554478,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/28/2023","dateComplaintFiled":"11/10/2023","vin":"7SAYGDEE3PF","components":"FORWARD COLLISION AVOIDANCE","summary":"When we use the traffic aware, cruise control, we experience, automatic braking, even though there is nothing in front of the car. It\u2019s not clear what triggers, the automatic braking. But it could be a slight elevation change or visual detection of a bridge abutment. We feel that it is a hazard because the car can rapidly  deaccelerate when you were traveling at speeds of 60-70 mph. This has happened to us numerous times since we purchased the car.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11554555,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/15/2023","dateComplaintFiled":"11/10/2023","vin":"7SAYGDEE3PF","components":"VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE","summary":"While using cruise control on a recent road trip, the car braked suddenly for no apparent reason.  This happened 7 times over a time frame of 11 days of driving.  Each time it occured while traveling on a freeway (2 lanes each direction), large median, very light to no traffic, during the day, the car slammed on the brakes, without warning while traveling the speed limit (up to 75 mph).  The first time it occured, I almost came to a stop before recovering and accelerating to normal speed.  This happened on Oct 15.  The second time it happened, was on Oct 16.  After the 2nd time, I would not use cruise control unless there was no other traffic.  There were four times of phantom braking on Oct 30 alone.  I have not yet submitted a service request to the manufacturer.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11554283,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/08/2023","dateComplaintFiled":"11/09/2023","vin":"7SAYGDEF6PF","components":"FORWARD COLLISION AVOIDANCE","summary":"Tesla's forward collision warning issued a false warning, bright daylight afternoon conditions at a no traffic road, no cars parked on the side of the road, very slow traffic (10mph), no car within 100ft, the incident took place: 1. 4:09 PM ET clear conditions, no rain, snow etc 2. Franklin Farm Road in Fairfax, VA 3. Very slow traffic 10mph 4. No cars in front for 100ft","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11554286,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/09/2023","dateComplaintFiled":"11/09/2023","vin":"7SAYGDEF6PF","components":"FORWARD COLLISION AVOIDANCE","summary":"Tesla's false warning incident took place in the following conditions 1. on Nov 9, 2023 7:55 AM ET 2. VA-286N Fairfax County Pkwy 3. very favorable driving conditions, sunny 48F, no ice, snow, or fog 4. at 30mph gave a false forward collision","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11554443,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/08/2023","dateComplaintFiled":"11/09/2023","vin":"7SAYGDEE8PF","components":"UNKNOWN OR OTHER","summary":"THE PEDESTRIAN WARNING SYSTEM ACCORDING TO TESLA IS SUPPOSED TO CREATE A UNIQUE SOUND BELOW 19 MPH THAT ALERTS PEDESTRIANS TO THE APPROACH OF AN EV. THE SYSTEM ON THIS CAR ONLY WORKS IN REVERSE. PLACING THE VEHICLE IN DRIVE DOES NOT CREATE ANY DISCERNIBLE SOUND THAT COULD BE IDENTIFIED BY A PEDESTRIAN AS AN EV APPROACHING. I HAVE TAKEN THE VEHICLE TO THE SERVICE CENTER AND WAS TOLD THAT THE CAR IS OPERATING ACCORDING TO SPECIFICATIONS. ACCORDING TO WHAT REGULATIONS I HAVE BEEN ABLE TO REVIEW, THE WARNING SYSTEM MUST BE ABLE TO ALERT THE PEDESTRIAN OF THE APPROACH OF AN EV. AS IT CURRENTLY FUNCTIONS, THE PWS ONLY ALERTS THE PEDESTRIAN WHEN THE CAR IS BACKING UP","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11554285,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/27/2023","dateComplaintFiled":"11/09/2023","vin":"7SAYGAEE9PF","components":"VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE","summary":"I read this news today and something very similar has happened to me on autopilot.  https://www.sfchronicle.com/bayarea/article/tesla-crash-santa-clara-18365723.php  The car suddenly speeds swerves to the right. Since I was alert I was able to pull it out of autopilot and assume control.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11554084,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/02/2023","dateComplaintFiled":"11/07/2023","vin":"7SAYGDEE2PF","components":"STEERING","summary":"The car lost steering while driving.  The wheel was super difficult to turn.   The problem was confirmed by Tesla Service via phone call, the Tesla Service Center in Rochester and alerts on the screen.  The car was towed to the service center.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11553790,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/05/2023","dateComplaintFiled":"11/06/2023","vin":"7SAYGAEE0PF","components":"VEHICLE SPEED CONTROL,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"I was driving on the freeway at approximately 67 MPH using the advanced cruise control.  There was no car immediately in front of me or directly beside me.  All of a sudden, the car decelerated quickly, as if it slammed on the brakes.  I was able to react quickly and override the deceleration, but had there been a car directly behind me, I very likely would have been rear-ended.  It all happened so fast that I didn't stop to get all of the detail, but I'm guessing I dropped down to about 50 mph before being able to respond and override the breaking.  It was terrifying, as I didn't know if I could override it at first.  I later read other complaints about \"phantom breaking\" and realized there is a pervasive problem with the Tesla.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11553805,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/02/2023","dateComplaintFiled":"11/06/2023","vin":"7SAYGDEF3PF","components":"POWER TRAIN,ELECTRICAL SYSTEM,ENGINE","summary":"I purchased a Model Y Performance on October 31, 2023. I was driving the vehicle on 11/1 and I received an error that my rear motor was disabled and my top speed was reduced to 68 mph. This occurred on a high traffic highway. Took the car to the dealership and they replaced the rear motor inverter. Vehicle only had 130 miles on it. This should not occur in a brand new vehicle. I felt unsafe while driving it in this condition.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11553840,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/28/2023","dateComplaintFiled":"11/06/2023","vin":"7SAYGDEE1PA","components":"STEERING","summary":"Power steering was not able to control. Can't control the handle. It was locked. My car got towed to service center on same day. I received a call and they said rat or squirrel bite electric line. And charged me over $800 for it. I just figured out there is lot of cases like me.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11553885,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/06/2023","dateComplaintFiled":"11/06/2023","vin":"7SAYGDEE3PA","components":"VEHICLE SPEED CONTROL","summary":"I was driving November 6, 2023 at about 10:30 in the morning at approximately 25 to 30 mph on a neighborhood road when my car accelerated on me without me applying extra pressure. I was caught off guard and thought it must\u2019ve been an anomaly. We have owned the car since August. But then on my way home, about 1 o\u2019clock, I was again on the neighborhood street doing 25 to 30 mph and the car obviously accelerated on me so that I applied the brakes. My husband was in the car with me and really noticed it surging the second time. At the time, it concerned me so I looked on the Internet and saw that other people have been complaining of a similar issue. I want this on record because I know I did not apply pressure to that pedal. We have scheduled a service with Tesla Friday.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11553402,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/03/2023","dateComplaintFiled":"11/03/2023","vin":"7SAYGDEF1PF","components":"STEERING","summary":"1. What component or system failed or malfunctioned, and is it available for inspection upon request? My 2023 Tesla Model Y's steering wheel was totally locked up. I was not able to control the vehicle at all.  2. How was your safety or the safety of others put at risk? It happened when I parked, but I believe this could happen anytime, anywhere while I am driving. That could happen on the freeway which I do not even want to imagine. I am now scared of driving it.   3. Has the problem been reproduced or confirmed by a dealer or independent service center? I have a service appointment tomorrow, so I am not sure this could be addressed by the service center, but I can easily find articles talking about the same issue.   4. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Not yet.   5.Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No waring or alert popped up. I have a videoclip that I took when the incident took place, but I cannot upload it here because of its size.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11553363,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2023","dateComplaintFiled":"11/03/2023","vin":"7SAYGDEE6PA","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"I was driving my 2023 Tesla Model Y northbound on Interstate 69 in Indiana near the 219 mile marker. The time was around 9:30 P.M.  My speed was approximately 70 MPH.  I was using what Tesla calls \"Traffic-Aware Cruise Control\".  All of a sudden and with warning, my vehicle braked extremely hard, slowing me down very fast. Luckily no one was behind me.  I had no idea what was happening and looked all around for danger.  After a few seconds, I accelerated and continued on. This phantom braking is very concerning to me.  Had someone been behind me a horrible crash would have occurred.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11553487,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/02/2023","dateComplaintFiled":"11/03/2023","vin":"7SAYGDEE8PF","components":"FORWARD COLLISION AVOIDANCE,LANE DEPARTURE","summary":"My Tesla Model Y has been braking while on autopilot out of nowhere and very, very hard. I have noticed this has been happening more when I am next to a semi truck or other large vehicle where the tesla will for whatever reason slam on the brakes even though there is no vehicle or objects in front of me and there is not a vehicle merging. This is a major safety issue and can lead to a loss of property and worst of all, life. Please do a recall on these vehicles and make Tesla fix these issues before it leads to further accidents and injuries/deaths. Thank you.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11553131,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2023","dateComplaintFiled":"11/02/2023","vin":"7SAYGAEE5PF","components":"UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE","summary":"We have owned this car for a week and we have experienced unwarranted automatic breaking and rapid deceleration 1or 2 times on 5 out of the 7 days of driving.  We are now considering returning the car due to overall safety concerns.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11552959,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/31/2023","dateComplaintFiled":"11/01/2023","vin":"7SAYGAEE1PF","components":"STEERING","summary":"I took my wife to a doctors appointment and upon going back into the car to drive off the steering wheel became VERY stiff. I had to use a considerable amount of force to move the wheel. My wife couldn't move the steering wheel at all. Some errors appeared on the screen 'Power steering reduced', and UI_a020 Steering assist is disabled. Ultimately had to call Tesla and they had to tow it away to a Service center.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11552805,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2022","dateComplaintFiled":"10/31/2023","vin":"7SAYGAEE2PF","components":"STEERING,LANE DEPARTURE","summary":"Autosteer mode, while generally helpful and which I use daily, abruptly brakes hard and/or pulls hard to the right when its computer program misinterprets a mere shadow as a threat.  While I am sure your organization already knows this well. I believe this has strong potential to cause a driver to over-react and lose control of the vehicle. Addition of a radar sensor as an input to the existing algorithm similar to the Chevy Bolt for separately assessing/confirming this perceived threat could resolve the problem in milliseconds and preclude this risk. Understandably, Tesla management as judged this acceptable since adding this capability would raise its cost and reduce its market share in the increasingly competitive EV market. But as a former systems engineer and general manager manufacturing aviation autopilot computers, I strongly disagree and remain concerned about its potential to cause a serious/fatal crash. Thus, I offer another voice pressing for reconsideration by your public safety organization.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11552862,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/07/2023","dateComplaintFiled":"10/31/2023","vin":"7SAYGDEE1PF","components":"FORWARD COLLISION AVOIDANCE","summary":"Consistent to the point that it can be predictable- Phantom braking along Virginia I-66 eastbound; everytime exactly after passing the gantry near exit 44.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11552792,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/31/2023","dateComplaintFiled":"10/31/2023","vin":"7SAYGDEE3PF","components":"VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE","summary":"While traveling on an open highway with no obstructions, the vehicle applied the brakes very hard causing all passengers to slide forward in their seats activating the seat belt locks. All cargo became airborne and flew forward. Had a car been following, it is highly likely that we would have been rear ended.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11552539,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/28/2023","dateComplaintFiled":"10/30/2023","vin":"7SAYGDEF6PF","components":"FORWARD COLLISION AVOIDANCE","summary":"Tesla forward collision system activated inaccurately twice consecutively at very low speed: on October 28, 2023 at 1:09PM ET on US-50 E. 1. Traveling on the left lane US-50 E at 1:09pm, for a slowed done traffic, around 10mph Tesla issued a false forward collision for the car traveling ahead of me with plenty of space between cars. 2. Right after this incident, Tesla falsely had another false forward collision warning issued on US-50 E at 1:09 pm for the same conditions that I described above (very slow traffic 10mph, left lane, for the same car, plenty of space between cars)  In both of these incidents due to Tesla's false forward collision warning  a great deal of confusion, and distraction is created by the very same system which is supposed to protect drivers and its passengers.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11552685,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/27/2023","dateComplaintFiled":"10/30/2023","vin":"7SAYGDEE6PF","components":"VISIBILITY/WIPER","summary":"When wipers are in auto mode they do not start until well after visibility is at a dangerous level.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11552639,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/27/2023","dateComplaintFiled":"10/30/2023","vin":"7SAYGDEE9PF","components":"LANE DEPARTURE,BACK OVER PREVENTION","summary":"I purchased my Tesla Model Y in January of this year.  Tesla removed all ultrasonic sensors from the car, and is instead relying only on \"Tesla Vision\".  However, 9 months later and I still don't have several safety features Tesla promises.  Rear Cross Traffic Warning and Blind Spot warning don't work at all.  The Lane Departure warning only works over the solid outside line, and doesn't warn at all when crossing between lanes (ie a dotted line).  In addition, the Adaptive cruise control randomly brakes dramatically for no apparent reason.  This is extremely dangerous, as drivers behind don't expect you to quickly decelerate in the middle of the highway for no reason.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11552524,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/29/2023","dateComplaintFiled":"10/29/2023","vin":"7SAYGDEE0PA","components":"UNKNOWN OR OTHER","summary":"The NHTSA mandate to force Teslas full self driving software to perform full stops is dangerous. You guys made the software less safe with your authoritative mandates.     The full stops cause road rage in surrounding drivers and cause them to nearly rear end my car. I hold NHTSA responsible for this degradation in features of my vehicle. You are failing in every aspect of your mission to keep the roads safe. Why are US agencies so left wing biased with hatred for Tesla and Elon Musk?   You corrupt people also need to stop issuing fake safety recalls every time Tesla has a software update. You people are truly useless.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11552355,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/28/2023","dateComplaintFiled":"10/28/2023","vin":"7SAYGDEE1PF","components":"VEHICLE SPEED CONTROL,UNKNOWN OR OTHER","summary":"Unintended Acceleration in a Tesla","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11552158,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/25/2023","dateComplaintFiled":"10/27/2023","vin":"7SAYGDEE4PF","components":"ELECTRICAL SYSTEM","summary":"On October 25, 2023, between 10:40 pm and 10:50 pm, while driving the car on the 105 (Century Freeway), the computer system suddenly went completely black. The car did continue to travel and never did stop. I did not make any lane changes. I am unable to say if the the head lights continued to function. The computer did reboot after about a minute or so. The car is brand new. I've only had it since September 16, 2023. I am reporting it here in case it is a concern. I've read that the computer could only have been rebooting from an update that I had installed earlier. Don't know for sure, but it was quite a hair raising one and a half minute. Additionally, there are times when the car's adaptive cruise control does not recognize red light intersections. It would accelerate instead of slowing down to stop. During those times, I would need to slam on the brake to make it stop. I have not relayed any of this information to Tesla but I intend to very shortly.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11551949,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/19/2023","dateComplaintFiled":"10/26/2023","vin":"7SAYGDEE4PA","components":"STEERING","summary":"Steering Assist is reduced shows up in the screen. The steering then becomes hard to manouver and you lose parts of the control of the car.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11551990,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/28/2023","dateComplaintFiled":"10/26/2023","vin":"7SAYGDEEXPF","components":"POWER TRAIN,ELECTRICAL SYSTEM,SERVICE BRAKES","summary":"On August 28, 2023, driving back from golf at Tijeras Creek, the vehicle noted several faults: cruise control disabled, autopilot disabled, parking brake disabled, and others. We parked in Newport Beach and the vehicle failed to move\u2014appears the parking brake locked up. The vehicle was taken to Tesla for repair; the vehicle had 4,423 miles on the odometer when it was taken to Tesla for repair. The technician states that they identified the brake fault, removed and replaced the right brake caliper.its disabled the vehicle from safe operation. September 21, 2023, the vehicle was driven locally 23 miles and the condition returned. This time the vehicle was in a shopping mall and the parking brake would not release, disabling the vehicle.  Screen shots of the fault codes were taken to preserve the evidence.  Eventually, the operator was able to shimmy the vehicle forward and return to the house. On October 4, 2023, only 90 miles after repair by Tesla, the exact same condition\u2014parking brake function degraded. The vehicle, again, refused to disengage the parking brake. The vehicle suffered again the problem that rendered the vehicle inoperable. The vehicle was again towed. On October 13, 2023, the vehicle was picked up from Tesla service for repair of the THIRD DEFECTIVE AND DANGEROUS CONDITION; the vehicle was driven locally and, on the freeway, to determine if Tesla had actually corrected the dangerous and defective condition. After about two hours in varying conditions and 90 miles, the vehicle was parked in the garage overnight. In the morning, the vehicle was loaded for an outing, and again the DANGEROUS AND DEFECTIVE CONDITION occurred. This time, the vehicle could not be backed out of the garage; The tow truck was called","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11552002,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":3,"numberOfDeaths":0,"dateOfIncident":"10/26/2023","dateComplaintFiled":"10/26/2023","vin":"7SAYGAEE2PF","components":"FORWARD COLLISION AVOIDANCE,LANE DEPARTURE","summary":"One month latest Tesla Model-Y owner. Tried all means in  last 3 days to submit several concerns, but tesla had made it impossible to file written complains.  1. Automatic Emergency braking was applied with kids in back eat to school on an internal 35mph road in broad day light with a solid cement divider in left and no vehicle around anywhere. Everyone was hurt someway or other due to this phantom braking and would have been much worse on highway as there are many trucks on this side. Seems accelerator was also not working for few seconds. A software fliker is seen, seconds before this, in video. Not sure a hack, bug or intentional. Major safety issue, have video from dashcam.  2. The FSD is not ready, whatever Tesla says, it doesn\u2019t care about road condition, speed or other surroundings. Drives like aggressive kid who just learned driving & doesn\u2019t care about anyone or anything. Thats the reason have stopped using it.  3.The automatic lane departure assistance is very dangerous at the as it takes control of vehicle and tries to move away from lane as soon as you are around the border, without considering speed, other vehicles in side lanes, road condition or road hazards and due to this, several time it happened like tug of war, where other vehicles were too close like a truck in there lane left & right, hence was trying to be on edge of lane and this system was yanking to go away from line, causing shaking & was about to hit other vehicles. This may have caused accidents, had to turn this off as well.  4. The estimated range is so wrong and off my 70-100 miles and this could cause safety issues for family in night or cold getting stuck or anxiety that can cause emotional trauma and safety issues.  5. Other small stuff- Wiper turn on without rain or water, sentry mode don't work if charge is below 65 miles, which could be a security risk, fandom door open notification, bluetooth issue, car don't unlock, costly super charger etc. Sorry but had no other way.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11552017,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/25/2023","dateComplaintFiled":"10/26/2023","vin":"7SAYGDEE8PA","components":"UNKNOWN OR OTHER","summary":"Driving at highway speed, the screen went black on my Tesla Model Y. The car did not completely shut down and eventually rebooted itself. After numerous calls with customer service I was told that this is not common, but not unheard of. The car has no physical owners manual; it relies on its screen. I now know how to reboot if screen goes black again, but there would have been no way for me to diagnose the problem or solution while screen is black. Initially I was told that the car is not drivable without a service call. Then I was told that it should be ok and just go ahead and use it when they realized that they can not provide mobile service to my location.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11552133,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/04/2023","dateComplaintFiled":"10/26/2023","vin":"7SAYGDEE9PF","components":"TIRES","summary":"While driving in second lane from Left on I-90 at approximately 60 MPH an indication of 'tire pressure low - Pull the car over' was observed on the screen. Car was pulled over and it was noticed that driver side rear tire was blown. It was separated at the wall. Tire pressure was per the recommendation from manufacturer as there was no deviation indication prior to the incident. After driving on same section of the road for at least two times no potholes were observed as the section of the I-90 around that area appears to be relatively recently laid. The tire was inspected at home after the incident and there was no FOD found in tire. As a first impression it appears to have failed at the tire wall. Expectation is that after failure the tire wall should be able to sustain the vehicle weight and operation of vehicle at least for a very short distance to pull over the car from the traffic on a highway for safety of driver/passengers and other vehicles on highway. In this case the consequence of incident could have been a very serious life threatening event. A detailed analysis of design specification and manufacturing process of tire including quality program and sustainability would make sense to verify if this is a design and/or manufacturing failure, to validate  and re-evaluate the certification and prevent this type of issue. Also it is quite surprising that tires for this make of vehicle are not covered under warranty. It would also be important to find out idf similar incidents have happened but not reported.  For the owner of this vehicle there was no satisfactory and technically convincing response to questions about probable cause and concerns about safety at the authorised service center except the replacement of tire by same make and model of tire with cost of replacement paid by owner/customer.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."},{"type":"Tire","productYear":"9999","productMake":"CONTINENTAL","productModel":"UNKNOWN","size":null,"manufacturer":"Continental Tire the Americas, LLC"}]},{"odiNumber":11551759,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/25/2023","dateComplaintFiled":"10/25/2023","vin":"7SAYGDEE0PA","components":"FORWARD COLLISION AVOIDANCE","summary":"The contact owns a 2023 Tesla Model Y. The contact stated while his wife was driving 70 MPH with the Forward Collision Avoidance Adaptive Cruise Control engaged, the vehicle experienced phantom braking. The contact stated that there was no vehicle or objects in front of the vehicle at the time of the failure. Additionally, the Self-Driving mode was not engaged during the failure. The contact stated that the failure had been recurring while driving. The manufacturer was notified of the failure. The vehicle was not diagnosed nor repaired. The failure mileage was approximately 3,000.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11551891,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/05/2023","dateComplaintFiled":"10/25/2023","vin":"7SAYGDEE3PA","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"I was driving from Austin to Houston on 5-Sep-2023 when the car stop from 70MPH to zero w/no reason and nothing in front of us; this phantom stop event is real - my daughter and wife were very scared and made me not use the adaptative cruise control for the rest of the trip. I don't have paid for FSD, I was very upset because was the start of the trip  and I did not use the car for 2+ hours trip since","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11551511,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/22/2023","dateComplaintFiled":"10/24/2023","vin":"7SAYGDEE4PF","components":"FORWARD COLLISION AVOIDANCE","summary":"On multiple occasions while utilizing the Autopilot system it will suddenly break with no objects in front of the car. On each occasion it was on the highway with no cars in front of the vehicle. The car would suddenly decelerate at full regenerative force with no cause and with many cars behind me, potentially leading to a crash or causing the vehicle to lose control. No messages or alerts appeared on the driver display. No automatic emergency break warning was actuated.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11551531,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/21/2023","dateComplaintFiled":"10/24/2023","vin":"7SAYGDEE2PF","components":"ELECTRICAL SYSTEM","summary":"The contact owns a 2023 Tesla Model Y. The contact stated while dropping her son off at work, she placed the vehicle in drive(D) and the \u201cCar Unable to Charge\u201d message was displayed. The contact stated that the driver\u2019s side of the vehicle had no electric power. The contact stated that the passenger\u2019s side of the vehicle still had power. The contact stated that she could not open the driver's side door and used an emergency override switch to exit the vehicle. The contact stated that she was unable to close and secure the door afterwards. The contact had the vehicle towed to a dealer. The contact stated that the tow truck driver had to use a bungee cord to keep the driver's side door closed. However, during transporting the vehicle to the dealer, the driver's side window cracked and fell inside the door frame. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the driver\u2019s side body control module needed to be replaced. The vehicle was repaired. The manufacturer had not been informed of the failure. The failure mileage was 6,564.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11551691,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/16/2023","dateComplaintFiled":"10/24/2023","vin":"7SAYGDEE6PF","components":"VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM,FORWARD COLLISION AVOIDANCE","summary":"My husband and I were driving from Cincinnati Ohio to Harrisburg, PA on Monday, Oct 16, 2023 on the highway (turnpike). At least four times the car tried to kill us by starting to slam to a stop ON THE HIGHWAY when using cruise control.  Fortunately each time there were no cars immediately behind us or we would have had a major accident.  We stopped and called Tesla in Mechanicsburg who consulted with someone on another line.  We had both hands on the steering wheel and were doing everything correctly.  They concluded that it was either the car sensing we were driving near mountains, or around curves.  it happened once with a mild curve but the other times the road was straight.  There was a small drizzle of rain (they said it could be rain) or they also said it could be sun.  At this point I said \"this is ridiculous as how can we drive this car to Florida (in the sun) if this might happen.  Their conclusion:  Take it off cruise control.  We did and continued home but it is ridiculous that we cannot use the cruise control for fear of it happening again! And they said risks include mountains, rain, sun and curves in road.  These conditions are the conditions almost everyday for most people in Pennsylvania!  If there had been a truck behind us or a car, we would be dead.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11551324,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/15/2023","dateComplaintFiled":"10/23/2023","vin":"7SAYGDEE5PA","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"Phantom braking happening regularly when auto driving cruise enabled on highways w no oncoming traffic.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11551426,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/31/2023","dateComplaintFiled":"10/23/2023","vin":"7SAYGAEE3PF","components":"FORWARD COLLISION AVOIDANCE","summary":"We enabled Tesla Auto-pilot on the highway. We were driving in the middle lane and there was a truck on the left of us and another vehicle on the right. The truck on the left moved a little towards us but stayed in its lane. The autopilot suddenly turned sharply left. But since there was a car there, it suddenly turned right towards the truck. At this point, I hit the brakes and disabled the auto-pilot. We have not used it since then.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11551248,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/22/2023","dateComplaintFiled":"10/22/2023","vin":"7SAYGDEEXPA","components":"STEERING","summary":"We were turning onto a crowded street, and halfway through turning the power steering suddenly failed. We couldn't get the steering wheel to move. We were facing perpendicular to the street and several cars were within inches of hitting us. We got out of the car (in the middle of the crowded street) and back in, at which point the steering worked again. We thought this was a one-time issue, but as we got to the parking lot at our apartment complex, we experienced the same power steering failure. We can't drive this car under the assumption that we'll be safe.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11550317,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/16/2023","dateComplaintFiled":"10/17/2023","vin":"7SAYGDEE2PF","components":"STEERING,LANE DEPARTURE","summary":"During the week of October 09 2023, I started receiving two failure alerts on my 2023 Model Y. The first is that lane keeping assist was unavailable. In spite of this alert, the system continued to function properly. The second warning was a Steering Assist Reduced warning. At first, this also seemed to not corollate to a noticeable issue with the vehicle. On the evening October 15, when leaving a supercharger station, I noticed a momentary stutter in the steering wheel that accompanied the above mentioned alert. No other issue was observed. On the afternoon of October 16, when leaving from work, after putting the vehicle in gear, I had no steering ability at all, it was a similar feeling to the steering wheel lock on older vehicles. The wheel would move approximately 1\" in either direction. I immediately shut the vehicle down and performed a reset by holding in both scroll wheels on the steering wheel. This did not clear the code, but did return steering ability. Since I could not predict when the steering might go out again, I contacted Tesla and had the vehicle towed to the nearest service center.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11550322,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/30/2023","dateComplaintFiled":"10/17/2023","vin":"7SAYGDEE4PF","components":"VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE","summary":"Car was on TACC.  It was early evening so the sun was making a lot of shadows on the road from trees.  Car kept repeatedly slamming on the brakes approaching each tree shadow.   The road was absolutely clear of any real hazard.  Almost caused car behind me to collide into the back of me, and then they passed me while honking and very angry.  I can't blame them.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11550382,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/17/2023","dateComplaintFiled":"10/17/2023","vin":"7SAYGDEE4PA","components":"VEHICLE SPEED CONTROL,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"When on autopilot mode with traffic aware cruise control (TACC), the Tesla model Y car gets unexpected unpredictable random sudden slowing down with braking causing panic, inability to react, unsafe for the following car the rear.  Appears to have unexpected unnecessary phantom braking unsafe for driver, passengers and the rear following car.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11550243,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/16/2023","dateComplaintFiled":"10/16/2023","vin":"7SAYGDEE9PA","components":"STEERING","summary":"Steering wheel locks frequently, especially when driving on busy road. Very dangerous.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11550304,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/15/2023","dateComplaintFiled":"10/16/2023","vin":"7SAYGDEE9PF","components":"FORWARD COLLISION AVOIDANCE","summary":"I had 3 incidences where my Tesla braked hard while using basic cruise control.  There was no car in front of me in all cases.  One time there was a car to the side of ne.  The incidences happened on October 15, 2023 while driving on I-15 and I-70 through Utah.  It happened around 1 pm, in sunny weather.  The car braked hard for now apparent reason, and this is very dangerous if a car was behind me.  The passengers in the car became scared.  I looked for settings to disable the automatic braking when using cruise control, but changing the various settings gs did not help.  The random braking did not happen if cruise control was off.     I had to stop using cruise control for fear of my safety.  There should be a way to turn off auto-braking when using cruise control.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11550065,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/15/2023","dateComplaintFiled":"10/15/2023","vin":"7SAYGDEF8PF","components":"SERVICE BRAKES","summary":"Component/System Failure:   Brakes spuriously slam on when traveling at freeway speeds. Safety concerns:   People behind me possibly slamming into me, in addition, my terrified reactions to an unexpected/unseen concern.    Vehicle has not been confirmed by dealer or independent service Vehicle has not been inspected my manufacture, police, or insurance representative there is no warning as to when they may happen.    first appeared in March 2023 and has happened about five times throughout the various months since then,","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11550010,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/15/2023","dateComplaintFiled":"10/15/2023","vin":"7SAYGDEE8PF","components":"FORWARD COLLISION AVOIDANCE","summary":"Phantom breaking while on autopilot. The car slows down abruptly with no vehicles or obstacles ahead. This is a new issue that started after a recent update. Also since latest update Autopilot has became more sensitive(in a good way) to situations that do require speed reductions. But, the phantom breaking is scary and frustrating.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11549924,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/03/2023","dateComplaintFiled":"10/14/2023","vin":"7SAYGDEE4PF","components":"VEHICLE SPEED CONTROL,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"Two times in one week with two different drivers driving the same vehicle the vehicle experienced sudden unintended acceleration while parking. In the first incident this resulted in damage to the bumper into a wired fence which the vehicle did not alert but rather accelerated instead of applied regenerative breaking. Four days later the same incident happened with sudden unintended acceleration occurring while parking the car. When sending the car to Tesla for service due to the safety concern and damage this resulted in they said this was a user error which can\u2019t be the case as this incident happened with two different drivers driving the same vehicle. When reading about this there have been numerous complaints which have shown that there is an electrical \u201c They show that the sudden unintended acceleration of Tesla cars may have been caused by negative voltage spikes that are logged as a fully depressed pedal, fooling both Tesla and the NHTSA investigators that there has been no hardware or software defect.\u201d","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11549869,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/13/2023","dateComplaintFiled":"10/13/2023","vin":"","components":"BACK OVER PREVENTION","summary":"The contact owns a 2023 Tesla Model Y. The contact stated while attempting to reverse the vehicle, the screen failed to display a rearview image, compromising the back over prevention system. After restarting the vehicle, the vehicle returned to normal functionality. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 7,500. The VIN was not available.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11549502,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/30/2023","dateComplaintFiled":"10/11/2023","vin":"7SAYGDEE2PF","components":"VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE","summary":"I received this new car 11 days ago - it has none of its safety assist driving features and Tesla is not responding to my requests for assistance.    I can't get a response to my requests for help.   The clearly is absent of multiple points of functionality.   Thank you","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11549203,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/02/2023","dateComplaintFiled":"10/10/2023","vin":"7SAYGDEE0PF","components":"VISIBILITY/WIPER","summary":"Windshield cracked while driving on the highway The vehicle is not available for inspection as we have taken it to Tesla Service center to replace the windshield  The cracked appeared in the top center. if it had happened on the driver side it could have resulted in an accident.  The manufacturer is denying faulty product. The warning signs were there all along. About a few weeks back we could hear the cracking sound from the windshield. Since we could not pin-point the location we didn't think it was a faulty windshield.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11549280,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/10/2023","dateComplaintFiled":"10/10/2023","vin":"7SAYGDEF8PF","components":"UNKNOWN OR OTHER","summary":"The horn is not working properly. When pressing the left side horn button the horn does not activate. The right side horn button does work properly.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11549197,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2023","dateComplaintFiled":"10/10/2023","vin":"7SAYGDEE5PA","components":"FORWARD COLLISION AVOIDANCE","summary":"Driving on Highway 46 in California at a speeds ranging from 65 to 75 mph in both adaptive cruise control and autopilot when the car suddenly braked abruptly for no reason. There wasno traffic or obstruction.  This occurred several different times on this highway in both directions and on different days during daylight hours with both light and moderate traffic.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11548929,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/08/2023","dateComplaintFiled":"10/08/2023","vin":"7SAYGDEE1PA","components":"STEERING","summary":"Power steering randomly goes out while driving. Most often happens after reversing, but also happens consistently while in drive. I was essentially unable to turn the car, so I was stuck in one spot and had to get out of the car so that the car could reset. This happened in several low traffic areas but also happened while I was at a red light at an intersection. The system did say \u201csteering assist degraded\u201d and that the cameras were blocked, but not sure if that has to do with the same issue. Never has been inspected, but I did see reports that this has happened to other 2023 Model Y and 3 owners. We have a service appointment with Tesla coming up to address it.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11548768,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/12/2023","dateComplaintFiled":"10/07/2023","vin":"7SAYGDEE6PA","components":"ELECTRICAL SYSTEM,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"On August 12, 2023, I went to the Plano TX Tesla Delivery Center to pick up my new TeslaY  model  as scheduled at about 11 am. CST . The vehicle had 3 miles on it. After taking a couple of rounds around the delivery center and becoming comfortable with the default settings, I started driving back home which was 9 miles away. While on the drive, I noticed that the screen was showing \u201ccalibration in progress\u201d. When I reached home at around 11:40 am. CST, Tesla showed a total of 12 miles on it, and as  the garage door opened, the screen showed STOP as it said the calibration finished. As instructed, I stopped moving the vehicle on seeing HOLD/STOP while entering the garage from the driveway. Suddenly, the car jerked forward forcefully, as if a magnet had attracted it inside with the pedal going down. The car  went into the garage and hit the garage wall, damaging the common garage wall and the other side being the master bathroom (by damaging  the cabinets, big wall mirror(s), counter top etc), and also damaged the front bumper of the car. I was shocked and terrified for a while.  So immediately rushed to the center again and reported the incident at Plano Service Center, who created a ticket on the same day. They said that this case would be sent to the engineering team for review. on Sep 10th, I got a reply from Service saying they have reviewed the Engineering study for the vehicle and the results displayed show that the vehicle operated as intended due to the use of the accelerator pedal at the time of the incident. Also reported to Auto insurance who came and  assessed the damage to the bumper which also rattles or squeaks. The service for collision is scheduled for Dec 7th 2023 by Tesla Collision Dallas center.  What if the same happened on the main road or in the streets where I live where there are a lot of kids playing on the streets? When I think of it, I get scared and panicked and Thank God that it occurred at my residence without any outside incident","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11548563,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/28/2023","dateComplaintFiled":"10/06/2023","vin":"7SAYGDEE3PA","components":"STEERING","summary":"Upon starting the vehicle, the center console displayed a fault code \"UI_a020\" and a message that steering assistance was disabled. There had been no earlier indication of faults or degraded operation - only minutes earlier, the car was driving fine.  The vehicle was now very difficult to maneuver. Rebooting the car did not clear the fault code. I was able to navigate the short distance back home, though it was not a pleasant experience.  Upon returning home, I scheduled an appointment for a repair with the local service center. Later, I checked my vehicle again, and found the fault code had cleared and it was operating normally. I still kept the service appointment, and the tech I spoke with mentioned they have had recent reports of faulty steering racks. They replaced the entire steering rack. (I do not have the faulty unit available for inspection.)  This vehicle was only a few weeks old at the time of the incident.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11548360,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/05/2023","dateComplaintFiled":"10/05/2023","vin":"7SAYGDEF6PF","components":"FORWARD COLLISION AVOIDANCE","summary":"I was traveling on VA 286N/Fairfax County Pkwy, prepared to take a left turn to Franklin Farm Road at 7:54am on October 5, 2023.  1. Left arrow were green for a while 2.  When it turned to orange and red, the car infront of me slowed down and stopped 3. This is when I had the false and faulty forward collision warning 4. I stopped without any problem","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11548422,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/29/2023","dateComplaintFiled":"10/05/2023","vin":"7SAYGAEE4PF","components":"STEERING","summary":"While driving, the car suddenly lost power steering.  We had to struggle to get the car to the side of the road.  Had to do a reboot to get the power steering back.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11548133,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/03/2023","dateComplaintFiled":"10/04/2023","vin":"7SAYGDEF6PF","components":"FORWARD COLLISION AVOIDANCE","summary":"I had three false forward collision warnings on October 3, 2023 - all the false and faulty warning incidents took place on slowed down traffic for the car travelling infront of me: 1. US Route 50, From Fairfax to Arlington direction, at 8:21 AM 2. US Interstate 66, From Fairfax to Arlington direction, at 8:25 AM 3. US Route 50, From Arlington to Fairfax direction, at 2:25 PM  Tesla doesn't any resolution for the problems that I shared above, I reported them in the form of an email, as bug reports and as a service request","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11548145,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/27/2023","dateComplaintFiled":"10/04/2023","vin":"7SAYGDEF6PF","components":"FORWARD COLLISION AVOIDANCE","summary":"This faulty and false forward collision warning incident took place on US Route 50 from Arlington to Fairfax direction, in slowed down traffic for a vehicle that is in front of me having plenty safe distance on September 27, 2023 at 2:27 PM. Notice that there is no hard breaking recorded by the car right after this incident.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11548150,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/05/2023","dateComplaintFiled":"10/04/2023","vin":"7SAYGDEF6PF","components":"FORWARD COLLISION AVOIDANCE","summary":"False and faulty forward warning collision incident took place on July 5, 2023 at Alder Woods Drive. This happened for a legally parked card on the street, the system labeled the car moving car infront as opposed to a parked and stopped car on the side of the street near the curbside. As a result it issued a false and faulty warning.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11548331,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/22/2023","dateComplaintFiled":"10/04/2023","vin":"7SAYGDEF5PF","components":"EXTERIOR LIGHTING","summary":"Right headlight and turn signal stopped working within approximately 110 miles on the odometer. Tesla did not make it a priority to fix the light and turn signal which poses a safety hazard to the driver and other vehicles on the road.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11548032,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/13/2023","dateComplaintFiled":"10/03/2023","vin":"7SAYGDEEXPA","components":"UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE","summary":"4 times on our 300-mile trip on I-90, where it is a 4-lane divided highway, our Tesla braked unexpectantly (phantom braking) at highway speeds in excess of 65 mph.  There were no warning bells or chimes - just violent unexpected braking for no apparent reason.  There were no obstructions in the lanes ahead of us and no apparent reason for the sudden braking. Fortunately, there were no cars immediately behind us.  But it was extremely unsettling to have the car unexpectedly brake.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11547707,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2023","dateComplaintFiled":"10/02/2023","vin":"7SAYGDEE9PA","components":"FORWARD COLLISION AVOIDANCE","summary":"Phantom Braking occurs regularly when operating on Adaptive Cruise Control/Auto Steer (Beta).   The car slows down to a crawl or comes to a complete stop unexpectedly at high speed on a freeway. Lucking there was no vehicle in the vicinity. There is no warning or notification on the car screen about this. Simply slows down for no reason.   I have heard of several class action law suits concerning this as well as numerous users posting similar concerns online.   I have not contacted the manufacturer in this regard since they are very difficult to reach.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11547768,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/29/2023","dateComplaintFiled":"10/02/2023","vin":"7SAYGDEE2PA","components":"FORWARD COLLISION AVOIDANCE","summary":"On Friday, 9/29/23 at 2:24 pm, I was driving on the toll road (freeway) through the Chicago area. I was using my car\u2019s adaptive cruise control. There was no car or other obstacle in front of me, and weather was clear. Abruptly, my car slammed on the brakes, causing an immediate deceleration. If a car had been behind me, I would have been rear-ended at freeway speed. This abrupt deceleration caused my head to snap back, leading to muscle soreness for the past couple days. I called Tesla shortly after, and the guy said he was able to determine there was something wrong with cruise control. He said if I chose to continue using cruise control for the remainder of my trip (Chicago to Minneapolis), I should be extremely careful. I scheduled a service appointment with Tesla, which they just cancelled because they said their remote diagnostics showed no problem with my car. They said the cruise control system is in Beta and therefore it can cause unexpected and unnecessary braking. This is a known issue for Tesla, many owners have complained both to Tesla and to NHTSA. I could have been seriously injured or killed if I had been rear ended at Chicago freeway speeds (i.e., fast).","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11547582,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/21/2023","dateComplaintFiled":"10/01/2023","vin":"7SAYGDEE0PF","components":"STEERING","summary":"I was driving my car, and the steering wheel locked while driving and pushed me into the oncoming lane. We were lucky there were no other cars coming the other direction. I had to reboot the car to get it to drive again. The steering locked up again while getting the car home and also in the driveway. Tesla towed the car and replaced the entire steering rack of the car.  I then saw an article about this exact issue and wanted to add my car to the other complaints. My car is only six months old.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11547551,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/29/2023","dateComplaintFiled":"10/01/2023","vin":"7SAYGDEE1PA","components":"VEHICLE SPEED CONTROL,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"While driving on the highway, I had set the cruise control to max 65 mph. After some time it suddenly set the cruise control to max 35 mph and suddenly reduces the speed even though all front vehicles were running around 65 mph. It was incredibly dangerous and the vehicle behind me was about to hit.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11547546,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/20/2023","dateComplaintFiled":"09/30/2023","vin":"7SAYGDEE1PF","components":"ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,SERVICE BRAKES","summary":"I was driving at a very slow speed of 1 mile per hr as I entered into the Kohls complex in Pleasanton ca. Then as I was pulling the car to a parking spot, all of a sudden I felt the car accelerated on me. My foot was always on the break and I pressed the break but the car still accelerated at a speed I had no control and it went over the parking bump and hit 2 cars that was parked opposite. I felt out of control and scary because the car was not doing as intended, to stop when pressed the break. I then pressed the park button. Then I also reversed because the car was not stopping. There was totally 4 cars damaged including my car. 2 opposite and 1 parked side of me.    I could feel the sudden acceleration in the car and out of control feeling. Luckily there were no people in other car so no one was hurt. I was also not hurt.   - Not sure what malfunction happened , but the break in that instant of time was not acting as it should for few seconds. Yes, the car is available for inspection - My safety was at risk as the car was no behaving the way it should and I got scared as to what would happened next. Since there were no people in the other car, there was no risk. but if there were they probably would have got hurt. - I reported the issue to Tesla center. They said they will look but never heard back anything from them .  - None of them has inspected the vehicle yet. - No warning signs were there. after it hit i could hear the beep","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11547344,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/07/2023","dateComplaintFiled":"09/29/2023","vin":"7SAYGDEE3PF","components":"STEERING,UNKNOWN OR OTHER","summary":"Steering felt odd and was pulling to the extreme right, which caused contact with a curb.  After driving about a mile after contact, car lost steering and both front wheels were turned inward. Tesla claimed contact with curb caused the steering gear and rack to break-they did not take into consideration that car steering was not workin correctly before impact.   Component is not available for inspection.  Safety was a factor since I couldn't steer.  Has not been reproduced or confirmed by an independent service center.  Component not inspected by anyone other than Tesla service center in San Francisco, Ca. No warnings re:steering or any other issues.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11547057,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/27/2023","dateComplaintFiled":"09/28/2023","vin":"7SAYGDEE3PF","components":"UNKNOWN OR OTHER","summary":"3 day old Tesla y coolant warning light came on, went to the service center and car has been there for 24 hours no update and now they extended to another 24 hours no reason given.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11547226,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"09/27/2023","dateComplaintFiled":"09/28/2023","vin":"7SAYGDEE0PA","components":"VEHICLE SPEED CONTROL,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"My wife pulled into our driveway at 5 mph. Suddenly our Tesla Y. Auto accelerated,before my wife could realize it ramped into our garage through the door and collided on the wall of our Laundry room and kitchen damaging Foundation of the laundry room.My wife was also injured badly. This incident has shaken my wife. We complained to Tesla and filed the complaint but they are not even following up. Please investigate this issue","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11546858,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"08/05/2023","dateComplaintFiled":"09/27/2023","vin":"7SAYGDEE7PF","components":"ELECTRICAL SYSTEM,SERVICE BRAKES,FUEL/PROPULSION SYSTEM","summary":"The Tesla Model Y autoaccelerated even with me pressing the brakes. The car was on regenerative breaking and instead of stopping it accelerated lunging into the walkway and almost killing a person. The car hit another car, 2 bike racks and a tree as well as concrete slabs beofr coming to a stop.  There have been reports of unintended auto acceleration from Tesla cars. The car components has not been inspected by police, manufacturer or insurance representatives.  There were warninngs, especially with the car reporting that sensors were not properly calibrated. I reported this to Tesla agents and they told me not to worry about it.   I am injured with a left wrist sprain as well as Neck and back injuries. I need Tesla to take ownership and pay dearly!","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11546824,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/26/2023","dateComplaintFiled":"09/27/2023","vin":"7SAYGDEE9PA","components":"FORWARD COLLISION AVOIDANCE","summary":"Phantom Braking of vehicle when using either TACC or Autopilot on highways. Vehicle will suddenly slow down/apply brakes when traveling at highway speeds. Unsure why vehicle is doing this. Sometimes it looks like the vehicle thinks it see's a person in the highway? There are never any obstructions.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11546338,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/23/2023","dateComplaintFiled":"09/25/2023","vin":"7SAYGDEE6PF","components":"STEERING","summary":"The contact owns a 2023 Tesla Model Y. The contact stated that while driving at an undisclosed speed, the steering wheel became stiff and difficult to maneuver. The steering assist warning light illuminated. The contact veered off the roadway. The contact notified a tow truck company, and the vehicle was towed to the dealer where it was diagnosed that the steering rack had failed and needed to be replaced. The vehicle was repaired; however, the contact was concerned for her safety while driving the vehicle. The manufacturer was not notified of the failure. The failure mileage was approximately 1,400.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11546398,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/21/2023","dateComplaintFiled":"09/25/2023","vin":"7SAYGDEE7PA","components":"STEERING","summary":"I lost all power in my steering and was completely unable to steer. I contacted Tesla who advised me to conduct a soft reboot and the issue was resolved only to return about an hour later. I contacted Tesla again for roadside assistance. I was advised to complete a soft reboot and drive the vehicle to the nearest service station. I refused to drive the vehicle, as I did not feel safe to do so. Tesla sent a tow truck to pickup the vehicle and drop off at a Tesla service station. After 3 days, I was informed there was a malfunction in the vehicles steering rack and the entire part will be replaced. I conducted research and found a lot of owners are experiencing the same issue with 2023 Tesla Y, some even having crashes as a result. This is very unsafe and needs to be addressed.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11546142,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/22/2023","dateComplaintFiled":"09/23/2023","vin":"7SAYGDEE7PA","components":"STEERING","summary":"It\u2019s just been 2 weeks in I bought my Tesla Y 2023 model. Was exploring entertainment options in in park mode and then when I had to leave, I see this steering assist reduced and wasn\u2019t able to move my steering at all, I was like what.. a brand new car having such safety issues, thank god didnt happen while I was on road, would have definitely killed me. Tried rebooting or reset but still the same. After multiple attempts, power steering came back on and I was able to get home. After reaching home immediately requested a service through my Tesla app. This is very frustrating to see issues in a brand new car.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11546174,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/27/2023","dateComplaintFiled":"09/23/2023","vin":"7SAYGDEE7PF","components":"UNKNOWN OR OTHER","summary":"I went on vacation with my wife and [XXX]  son to Canada on this vehicle. On August 27, 2023 around 1700 hrs while I was on highway-40 from Montreal to Quebec city the car screen suddenly displayed \u201c Car is shutting down , immediately pull off to a safe area, emergency brake disabled\u201d. Battery showed 59 % charge at that time. I managed to pull the car at intersection between highway and an exit before it totally stopped and became non-responsive in less than a minute. I started communicating via text with TESLA help line after attempting to reboot the screen which did not resolve the issue. While this communication was going on vehicle got badly rear ended by a passing car. We were all wearing seat belts and thanks to that we juts had mostly bruises but my son suffered agonizing psychological trauma and kept on crying incessantly for long. He also had an injury on right knee from a piece that shattered from the rear door which also got jammed after the impact. TESLA helpline said since accident has happened they will not be able to assist further, rest of the matter should be sorted out with my insurance.  Some good Samaritans stopped the traffic for us and helped us leave the  car immediately to the outer border of the exit road fearing that battery may catch fire as a result of impact burning everyone down. The car was later towed to a nearby facility arranged by Police and declared totaled by my insurance. It was some kind of electronic glitch which  made car hung up like a computer but TESLA has so far not acknowledged that or offered any assistance. Of note on TESLA app when we press Roadside assistance, it leads to  --> Drivability concern which displays first option as  --> Shut down while driving. Its a serious issue needs thorough investigation. We all could have been dead if hit by a bigger vehicle and could have been multiple vehicle accident on a high speed highway. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11546198,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/22/2023","dateComplaintFiled":"09/23/2023","vin":"7SAYGDEE5PA","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"While driving with autopilot/cruise control, the car started braking heavily with no obvious obstruction on the road. This happened 5 times over 2 days of long distance driving.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11545945,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/18/2023","dateComplaintFiled":"09/22/2023","vin":"7SAYGDEE2PA","components":"STEERING","summary":"The steering wheel locked and stiff, wasn't able to turn. The was very dangerous as my wife and kids could have gotten into a serious accident.  We are no longer comfortable with driving this vehicle even if Tesla repairs so we would like a refund","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11545697,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/20/2023","dateComplaintFiled":"09/20/2023","vin":"7SAYGDEF4PF","components":"STEERING","summary":"Steering assist reduced error message. All of a sudden I was unable to steer the steering wheel. This was scary and dangerous.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11545401,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/19/2023","dateComplaintFiled":"09/19/2023","vin":"7SAYGAEE6PF","components":"STEERING","summary":"I was driving and the steering wheel completely locked up, I could barely turn the wheel even when using all my strength.  The car would only go forward and backward.  I was fortunately pointed slightly towards the curb so was able to glide the car to a stop on the side of the road.    There were no warnings prior to failure and I immediately lost all steering capability.  The car was towed by Tesla to the service center.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11545426,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/08/2023","dateComplaintFiled":"09/19/2023","vin":"7SAYGDEE5PA","components":"FORWARD COLLISION AVOIDANCE","summary":"During the late afternoon of Saturday, Sep 9 on my way to Jackson, WY from Dallas, I was driving northwest on US Hwy 287 approximately between Vernon, TX and Clarendon, TX and experienced almost a dozen severe phantom braking incidents in the span of 1 hour. My windshield was clean, the weather was sunny and hot. The only thing I could see on the roadway was surface heat reflection/mirage (when the road surface gets hot and you see a mirror-like reflection). I did not experience this issue again until late afternoon on Friday, Sep 15 on US Hwy 87 between Raton, NM and Capulin, NM when I experienced 3 severe phantom braking incidents within a 10-minute timeframe. I recorded on video the 3rd incident and disengaged Autopilot/TACC for the remainder of the day. Video avail upon request.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11545141,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/17/2023","dateComplaintFiled":"09/18/2023","vin":"7SAYGDEE4PA","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"Tesla Model Y Emergency Braking applied on a freeway while driving with Enhanced Auto Pilot putting me and my family at high risk when there was no emergency whatsoever. My lane and the lanes either side of me were free and there was no traffic.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11545261,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/16/2023","dateComplaintFiled":"09/18/2023","vin":"7SAYGDEE4PA","components":"FORWARD COLLISION AVOIDANCE,LANE DEPARTURE","summary":"Vehicle visualizations degrade over a few days following a firmware update and eventually show nothing on screen. Features such as auto wipers, traffic-aware cruise control, auto turn signals and blind spot indicators do not function. There is no warning to the driver in the car that these items are not working.  While driving I am unaware if other safety features are not working (emergency braking for example).  Manufacturer admits this is a firmware bug and has promised a repair multiple times. The service team has provided a temporary fix to manually reset the self driving computer each time this happens (approximately every 3 days) which requires a recalibration of the cameras rendering these features useless.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11545269,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/12/2023","dateComplaintFiled":"09/18/2023","vin":"7SAYGDEE0PA","components":"ELECTRICAL SYSTEM","summary":"The contact owns a 2023 Tesla Model Y. The contact stated while driving 65 MPH with the Autonomous Self Driving feature activated, the contact briefly lost control of the vehicle when the steering wheel suddenly started to wobble, and the vehicle swayed from side to side. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic to be diagnosed or repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 975.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11545071,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/17/2023","dateComplaintFiled":"09/17/2023","vin":"7SAYGDEEXPF","components":"STEERING","summary":"Power steering went out twice, both from changing gears once was mid drive second time was going from park to reverse.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11544873,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/15/2023","dateComplaintFiled":"09/16/2023","vin":"7SAYGDEE6PA","components":"STEERING","summary":"While Driving the car the steering became unresponsive, this almost created like a death situation for me. Tesla should be held accountable.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11544914,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/16/2023","dateComplaintFiled":"09/16/2023","vin":"7SAYGDEE1PF","components":"STEERING,SUSPENSION,WHEELS","summary":"I was driving through a busy nyc street very slowly. Probably 10 mph or less. I was on a red light. then  i moved forward when the light turned green, my handle felt weird and the car was moving side ways. I first thought it was the tire that blew off. So I immediately stopped the car and had my husband look at the tires. No holes, no pressure was lost. I thought it was so odd, so I started moving forward a little bit, again. Something felt very off. We stopped again and looked throughly and realized the right rear wheel was twisted while the other three remained straight. This is our brand new car that was just picked up 7 days ago. We just simply couldn\u2019t believe our eyes. My whole family including my husband, my two kids (7,10), our dog and myself were in the car and I can\u2019t imagine ourself being in the same situation if we were on a highway at a faster speed. We\u2019d probably dead by now. I didn\u2019t hit anything, i was going 10 mph, there was nothing on the street. And the wheel getting twisted like that just doesn\u2019t justify anything but a defect.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11544655,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/11/2023","dateComplaintFiled":"09/15/2023","vin":"7SAYGDEEXPF","components":"STEERING","summary":"- Failed system: Steering wheel was locked up in the middle of driving. Driver was making a right turn at an intersection. Suddenly a \"Steering Assist Reduced\" UI_a020 warning appeared on screen, and driver was unable to turn the wheel. No autopilot in any level whatsoever was turned on.  - Safety risk: Driver hit another car due to the loss of control of the vehicle. Thankfully it happened in a city intersection. If it happened on a highway, much more damages and casualties might have been incurred.  - Reproducing the problem: Right after the accident, driver was ordered to pull the car over to the side. But even after a few restarting of the car, the UI_a020 warning reappeared sporadically. From that time we completely stopped driving the car and drove it only occasionally to load/unload it to tow trucks. So we did not have much chance to reproduce the problem. We have some photos and video clips of the UI_a020 warning taken on the date of the accident.  - Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others?: Not yet. Currently the vehicle is at a Tesla Approved body shop (collision center) for repair.  - Any warning lamps, messages or other symptoms of the problem prior to the failure: There was no UI_a020 warning that we recall prior to the time of the accident. This could be unrelated to the UI_a020 issue, but one day before the accident, I was trying to unlock the car using my cell phone, but the car did not recognize it. Only after turning off and on the Bluetooth several times was I able to unlock the car. This had never happened before and after.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11544837,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/14/2023","dateComplaintFiled":"09/15/2023","vin":"7SAYGDEF3PF","components":"STEERING","summary":"Steering wheel locked up while driving and making a turn","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11544784,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/13/2023","dateComplaintFiled":"09/15/2023","vin":"7SAYGDEE9PA","components":"VEHICLE SPEED CONTROL","summary":"I bought a brand new tesla, only to find out that it was not emitting any sound slowly driving forward, but only when in reverse. I read through the cars manual and there it says the car should make a sound moving forward under 19mph, to warn pedestrians of the oncoming tesla (my car). If the car does not do that, then to immediately contact Tesla service. I did that and Actually so was there at my Tesla service station in Burbank CA in person and they said to me, I should not worry what their own manual for the car says. The car is not to make a pedestrian warning sound forward, but only when in reverse. To be honest, that seems wrong to me. Please advise. Thank you for your time and consideration. Kind regards, [XXX]   INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11544552,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/13/2023","dateComplaintFiled":"09/14/2023","vin":"7SAYGDEE8PA","components":"FORWARD COLLISION AVOIDANCE","summary":"Driving west on John McCain road (after turning off of I-26 S) in Colleyville, TX.  Numerous times, with no oncoming traffic, no cross traffic and clear conditions / visibility PHANTOM BRAKING caused speed to drop (while on cruise control @ ~35 MPH) down to 18-19 MPH.  There was NO REASON for it to brake / stop and there was a car behind me, which was forced to stop.  I'm sure they thought I was crazy / brake checking them.  Clearly the Tesla Adaptive Cruise / Front Sensors (uses only cameras on my model now I believe) caused the braking for now reason.  This is a huge issue.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11544339,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/13/2023","dateComplaintFiled":"09/13/2023","vin":"7SAYGDEE6PA","components":"STEERING","summary":"lost all power steering today on model Y 2023 tesla.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11544382,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/23/2023","dateComplaintFiled":"09/13/2023","vin":"7SAYGDEEXPA","components":"ELECTRICAL SYSTEM","summary":"I was turning right from a residential street onto a busy street during rush hour. I heard a sound, which made me think I might have run over something. Immediately following the sound, an alert showed up on the car\u2019s touch screen with the message: \u201cVehicle May not restart: Service required\u201d. The car was immediately inoperable - the car could not move and it could not shift into neutral to be pushed off the road. The 12V battery of the car continued to function for roughly 10 minutes after the car became stuck, which I knew because I was able to exit my vehicle normally, the touch screen remained illuminated and I was able to turn my hazards on. It did eventually die and I became locked out of the car at that point. I was in the middle of a busy intersection with no hazard lighting at that point and the car could not be moved, so I called emergency services and requested a police officer for traffic redirection while I waited around an hour and a half for a tow.  Regarding the initial sound that I heard, I checked under the car as well as in the street around it, and there were no signs of debris or any visible evidence of damage to the undercarriage of the vehicle. I can only assume that the sound that I heard was whatever failure that had occurred internally in the car.  At the time of this incident, the car was charged to around 85% of battery, was only a few weeks old, had never been in any type of collision, or required any service.  Tesla has inspected the vehicle and identified the malfunction as a failure of the front and rear drive inverter.  The situation that I was in was dangerous to myself and to the other drivers on the road with me. A sudden and complete stop on a busy road or in a location without cell coverage could be life threatening. The fact that there were no warning lamps, messages or any warning symptoms of the failure is extremely concerning and puts drivers and others on the road with them at a high risk.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11543774,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"08/22/2023","dateComplaintFiled":"09/11/2023","vin":"7SAYGDEE0PF","components":"ELECTRICAL SYSTEM,AIR BAGS","summary":"The contact owns a 2023 Tesla Model Y. The contact stated that as his wife attempted to park the vehicle in their garage, the vehicle independently accelerated without warning and crashed into a concrete wall. The air bags did not deploy upon impact. The contact stated that his wife suffered from neck pain for a week after the accident but did not seek medical treatment. A police report was filed. The garage was damaged as a result of the accident.  The vehicle was towed to an independent body shop where the vehicle was deemed a total loss. The manufacturer had yet to be notified of the failure. The failure mileage was approximately 19.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11543933,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/24/2023","dateComplaintFiled":"09/11/2023","vin":"7SAYGDEE1PA","components":"VISIBILITY/WIPER,BACK OVER PREVENTION,FORWARD COLLISION AVOIDANCE","summary":"Brand new vehicle, the vehicle cameras do not seem to be conveying the correct information to the control systems resulting in all related safety features like forward collision, parking assist, lane departure, automatic wipers, adaptive cruise control, blind spot warning, green light chime, etc are not working. In the last few months these features have not been operational for more than a few days.  This is a major safety flaw with this vehicle and the local dealer is unable or unwilling to help.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11543656,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"09/07/2023","dateComplaintFiled":"09/10/2023","vin":"7SAYGDEFXPF","components":"AIR BAGS","summary":"Airbag did not deploy / system failed at the time of the car accident happens.  My safety was at risked during the time of accident. There were no indications, warning, messages or symptoms of the problems when the accident occurred.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11543562,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/04/2023","dateComplaintFiled":"09/09/2023","vin":"7SAYGDEE9PA","components":"STEERING","summary":"During driving this vehicle on road, this steering wheel wheel was suddenly locked, and cannot be turned. This caused the vehicle stopped making any turns. There was no any warning/messages/symptom before this incident happened. I had to go straight and  stopped/parked the vehicle on roadside. After several power off and restarting, the steering wheel was still locked. Called Tesla tech support, the problem cannot be solved. Then had the vehicle been towed to Tesla service center. Tesla technician confirmed seeing error log info. It is under investigation now.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11543636,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/09/2023","dateComplaintFiled":"09/09/2023","vin":"7SAYGDEE4PA","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"The incident occurred because the car in front of me made a sudden stop (there was a 3-car accident ahead of the car in front of me). In response to the sudden stop I hit the brakes hard on my car but my car failed to completely; it kept moving forward until I hit the car in front of me. I was not tailgating the car in front of me and had plenty of room to stop as I braked.  Video recording from the Tesla showed the sufficient distance between my car and the car in front of me. I re-recorded using my phone, I can upload it for your review but the size is about 30MB and in .mov format","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11543464,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/08/2023","dateComplaintFiled":"09/08/2023","vin":"7SAYGDEE9PF","components":"FORWARD COLLISION AVOIDANCE","summary":"While on cruise control on US-93 North bound on between mile marker 116 and 110 ghost breaking occurs. Can cause an accident. It happened multiple times.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11543509,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/08/2023","dateComplaintFiled":"09/08/2023","vin":"7SAYGDEE1PA","components":"STEERING","summary":"I got the dreaded ul_a020 error - \"Steering assist reduced\" today while driving our model Y - barely 3 months old with 2K miles. The steering became very stiff and I could barely move it, had to use all my forrce to rotate the steering wheel and move the car to the side. it very scary, I parked, got out and then drove again, it happened again. Thankfully I was not too far away from home, so somehow got back. The steering is not smooth anymore now.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11543120,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/05/2023","dateComplaintFiled":"09/07/2023","vin":"7SAYGAEE8PF","components":"STEERING","summary":"Steering wheel locked after only 9k miles on the car. Won\u2019t turn so cannot drive the car.  Brand new car. God forbid this happens while driving the car on road.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11543298,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/07/2023","dateComplaintFiled":"09/07/2023","vin":"7SAYGAEE2PF","components":"STEERING","summary":"Power steering appeared to be off when trying to drive car. Could not turn wheel at all. Car was towed to tesla service and told the power steering rack has an internal issue and needs to be replaced.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11543107,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/07/2023","dateComplaintFiled":"09/07/2023","vin":"7SAYGAEE2PF","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"Our Tesla seems to be experiencing regular phantom braking events. We just had an event today while traveling on the freeway. Our Tesla unexpectedly applied the brakes without warning as if it was trying to avoid a collision. No objects were in sight. Our cruise control was active and we don\u2019t have autopilot.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11542911,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/05/2023","dateComplaintFiled":"09/06/2023","vin":"7SAYGDEF1PF","components":"ELECTRICAL SYSTEM","summary":"The vehicle completely locked me out. It was unresponsive to key card access as well as unresponsive to mobile app access. I was unable to unlock or open any door/latch/trunk or frunk. I\u2019m no one was inside because they would\u2019ve been stuck with no way out. This is a major safety concern. I happened to be in a safe area but if this were on a really hot day or if people/minors/children were in the car, it could\u2019ve been fatal. This is a design flaw in the vehicle. If the 12V battery dies, the car locks and you cannot get in or out.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11542999,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/31/2023","dateComplaintFiled":"09/06/2023","vin":"7SAYGDEE4PF","components":"STEERING","summary":"Please note that I am not the owner of the vehicle and I am making this report in the public interest to try and save lives. The defect affects all 2023 Tesla Model Y cars and I have used the VIN of a junkyard Model Y to be able to complete the form. I have also used a fictitious USA address to satisfy your website requirements. My genuine contact details are available I understand that it is perfectly lawful for a non USA resident and a non owner to file a complaint.  A Tesla Forum in Germany has a report from an owner detailing severe corrosion on the Ground terminal on his [XXX]  car. This looks like galvanic corrosion between dissimilar metals. I think a bad ground connection might be the reason for the spate of power steering complaints on this model and possibly also causing brake booster failure. Tesla has been blaming the steering rack and replacing it. I think it is highly unlikely that the steering rack is faulty and it is much more likely that bad ground connections are the cause.  The 2023 Model Y has some changes from the 2022 model including the use of so large aluminum castings. I think this may increase the risk of Galvanic corrosion and be the cause  of the alarming increase in failures. Fatal crashes into oncoming vehicles may have been caused by this.  Here is the thread: [XXX]  Quote: Premature corrosion MY? Tesla Model Y Model Y Issues/Errors 19 March locobmw 19 March A bit frightening - after 3 months the contacts are already badly corroded. I'm going to report this to the SEC    INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11542605,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/04/2023","dateComplaintFiled":"09/05/2023","vin":"7SAYGDEF7PF","components":"FORWARD COLLISION AVOIDANCE","summary":"When accelerating to highway speed the automatic emergency braking (AES) erroneous engaged.  The AES appeared to register a tie-down strap going from the center front of the model Y to the cargo on the roof as a pedestrian. This resulted in the car coming to a complete stop while merging onto the highway (decelerating from approx. 45 mph to a complete stop) which risked causing a rear end collision.   The AES again erroneously engaged when puling to the side of the road.  I disengaged the AES, but the pedestrian warning continued to light-up sporadically for the remainder of the trip at a range of speeds (although braking did not engage).  Prior to the AES engaging there was no warning or alarm.  There has been no inspection of the vehicle.  A \"bug report\" is being filed with Tesla.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11542532,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/03/2023","dateComplaintFiled":"09/04/2023","vin":"7SAYGDEE3PA","components":"STEERING","summary":"While driving I lost the ability to steer. The steering wheel completely locked almost. This was a huge safety risk, as I was in the middle of a busy road in Los Angeles. I went to the Tesla service center today and they were closed. No warning lights came on. The same thing happened again today.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11542491,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/04/2023","dateComplaintFiled":"09/04/2023","vin":"7SAYGDEE7PF","components":"VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE","summary":"Abrupt, rapid, unannounced deceleration with no apparent cause. Has happened multiple times.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11542342,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/02/2023","dateComplaintFiled":"09/03/2023","vin":"7SAYGDEE4PA","components":"UNKNOWN OR OTHER","summary":"We parked the car in parking lot of a grocery store. Someone was able to open the car using his/her phone key and drove off and when realized a mistake, parked the car a mile away. At the same time, there was another car which was responding to my Tesla phone app. I called 911 to report stolen car and using the Tesla app which reported the correct location after 15 min, were able to get the car back. This is safety issue as someone was able to open the car using a different phone key and could have created a lot of trouble if it would not have been just a mistake.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11542361,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/03/2023","dateComplaintFiled":"09/03/2023","vin":"7SAYGDEE4PA","components":"STEERING","summary":"On September 3/2023 at around 9am I was driving my Tesla Y. I stopped on a traffic light on an intersection and on my green light started to turn left. However my steering wheel was not turning, it has stuck. It was very scary because of the intense incoming traffic. I turned my car on parking and then started again but nothing has changed. Tried this a few times without any success. My car only moved straight forward and backward. Then two drivers stopped and started to help me. They stopped incoming traffic and one of them helped me to turn the steering wheel left to move my car from the middle of the intersection. Two of us barely did this together and moved the car to the side of the road.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11542411,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/26/2023","dateComplaintFiled":"09/03/2023","vin":"7SAYGDEE5PF","components":"STEERING","summary":"Power steering failed repeatedly.  Car was extremely difficult to steer.  This only happened at low speeds, so there was no immediate danger.  The car displayed various error messages.  Took the car to the dealer, they confirmed it was an issue and replaced the Steering Rack.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11542284,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/19/2023","dateComplaintFiled":"09/02/2023","vin":"7SAYGDEE0PF","components":"SEAT BELTS,VEHICLE SPEED CONTROL,SERVICE BRAKES","summary":"The car was going at the speed limit or maybe 5-9 miles over speed limit when brakes were pumped to stop car as there was stop and go traffic on a bridge in bay area (CA).  The car had quite a distance from the car in front of it.  Despite brakes being applied, the car seemed to accelerate and brakes had to be applied hard.  However, the car did not stop until it hit the honda in front of it.  As the driver of the Telsa at the time of the accident, it seems as though car was accelerating despite brakes being applied.  A huge sound was heard by me the driver and then the driver eat belt became malfunctioned and the car would not restart.  After a few minutes, the car restarted but now the dash board states service needed and I could no longer fasten the seat belt.  The front of the car appeared to have minimal bumper damage but the seat has not worked since the accident.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11542117,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/25/2023","dateComplaintFiled":"09/01/2023","vin":"7SAYGDEE0PA","components":"STEERING","summary":"I had an error message that power steering was not available and I was unable to steer.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11542093,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2023","dateComplaintFiled":"09/01/2023","vin":"7SAYGDEEXPA","components":"FORWARD COLLISION AVOIDANCE","summary":"The contact owns a 2023 Tesla Model Y. The contact stated while driving with the cruise control activated and set at 75 MPH, the vehicle experienced phantom braking. The contact depressed the accelerator pedal with excessive force for the vehicle to continue driving forward. The failure occurred approximately 5 times. There were no warning lights illuminated. The manufacturer was notified of the failure; however, the vehicle was not diagnosed or repaired. The approximate failure mileage was 4,000.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11541823,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/29/2023","dateComplaintFiled":"08/31/2023","vin":"7SAYGDEE2PF","components":"ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,UNKNOWN OR OTHER","summary":"I bought Tesla in May 2023. My Tesla Model Y has suddenly accelerated in my garage on 08/29 @8.25pm EST and damaged my garage front door/drywall and broken my stair case in pieces. It was phantom acceleration. I have video from my ring security system camera video which shows clearly that I was parking in my garage extremely carefully, however the Tesla Model Y suddenly accelerated beyond my control (I was not accelerating) and put me under risk and damaged my property. I have auto insurance to cover my Tesla car damage. However, my biggest fear is how can I use this Tesla Model Y when we see this life threatening behavior. This unintended acceleration can put my life and others life into danger. I would like help from NHTSA to ensure my Tesla Model Y is defect free. I just bought couple of months ago.   I would like to request NHTSA to help me get this product replaced from Tesla motors. I am afraid to drive this vehicle now. I am currently going through a big shock, trauma and fear that I may have severely injured people on the road or my family members in garage if this unintended sudden acceleration would have happened around them.  The damaged vehicle is outside my garage. It is not drivable. Vehicle front bumper is completely damaged and fluid has been leaking. I have filed insurance claim.  I don't know what should I do right now. I would like to seek advice from legal sources on my options. My car is covered under my insurance, however I don't know if my car is fixed - I can drive this vehicle with confidence due to this strange unintended acceleration issues. Please help me at the earliest.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11541948,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"05/26/2023","dateComplaintFiled":"08/31/2023","vin":"7SAYGDEE9PF","components":"VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE","summary":"I was pulling up to a ticket machine in a parking garage. I had my foot on the accelerator and was using regenerative braking and was essentially stopped. I was short a few inches from the button to get the ticket so applied almost no pressure to the accelerator \u2013 more like a tap so I could go forward a few inches. The car went into full acceleration mode, broke through the ticket machine barrier and kept accelerating. As soon as I sensed going forward too fast, I took my foot off the accelerator and put it onto the brake. I did not feel any response from the brake. With my foot.  I managed to steer away from a wall in front of the car but hit a parked car. The impact pushed that car into a second car and then that car pushed into a third car and the third car pushed into a fourth car. My car was totaled as well as three others. Fortunately, the impacted vehicles were unoccupied and there were no pedestrians. No warning beeps or emergency braking occurred. One of my passengers had minor injuries (3 fractured ribs). A police report was filed.  Previously (3 or 4 weeks prior to crash) I had an incident in an above ground parking lot. I had pulled into a parking space, backed up to straighten out then was pulling forward towards the curb. I took my foot off the accelerator, but the car kept going very slowly instead of regeneratively braking as it had done before. I put my foot on the brake. It was unresponsive. I kept pressing and finally it engaged, and I was able to stop the car about five feet over the curb and into the grass.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11541672,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/27/2023","dateComplaintFiled":"08/30/2023","vin":"7SAYGDEE8PA","components":"VEHICLE SPEED CONTROL,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"This is a report of a RECURRING problem commonly known as \"phantom braking.\"  When I take long trips in this vehicle at legal freeway speeds and with the Adaptive Cruise Control and Auto Steer (lane keeping) functions engaged, the vehicle will occasionally reduce speed suddenly and violently (emergency braking) even if there are no vehicles ahead and no visible hazards whatsoever.  This occurs without warning and for no reason when cruising on open, straight interstate highways.  In a typical 5-8 hour driving day on long trips, this will occur 1-2 times daily.  If other vehicles were to be following closely behind, this would certainly cause a serious rear end collision or pile up.  The vehicle gives no advance warning and no alarms sound.  The car just brakes suddenly and violently scaring the bejesus out of my spouse.  I have learned to step hard on the accelerator the moment this occurs which will partially offset the severe braking action so that any vehicles behind do not need to brake suddenly.  I do wonder what the heck any drivers behind think when they see the Tesla suddenly brake hard then accelerate immediately back to speed.  I worries me too that some aggressive driver behind might think I am doing this intentionally and get into a road rage incident with me. People have been shot and killed for less.  I don't understand why this has not yet been addressed seriously by Tesla or NHTSA.  This is a SERIOUS and dangerous defect!  Thank you.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11541101,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/27/2023","dateComplaintFiled":"08/28/2023","vin":"7SAYGDEF4PF","components":"STEERING","summary":"Steering system completely failed during driving. Thankfully I was in a parking lot at the time. The car had to be towed to my home from over 100 miles away. I\u2019m towing it back to Tesla service this morning, August 28, 2023.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11541180,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"08/24/2023","dateComplaintFiled":"08/28/2023","vin":"7SAYGDEF3PF","components":"ELECTRICAL SYSTEM","summary":"The contact owns a 2023 Tesla Model Y. The contact stated that while making a right turn into a parking lot, the vehicle independently accelerated without warning. The contact steered the vehicle to the right and ran over two road barriers before he crashed into a parked vehicle. The air bags deployed upon impact. The contact was temporarily trapped in the vehicle due to the driver\u2019s side door failing to open. The door eventually unlocked as the authorities arrived at the scene. The contact was taken to the hospital via an ambulance and was treated for bruises to his left hand. A police report was filed. The vehicle was towed to an independent tow yard where it remained in their possession. The manufacturer had yet to be notified of the failure. The vehicle had yet to repaired. The failure mileage was 240.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11541263,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2023","dateComplaintFiled":"08/28/2023","vin":"7SAYGDEE1PA","components":"SUSPENSION","summary":"The contact owns a 2023 Tesla Model Y. The contact discovered cracks on the front-end structural casting. The contact stated that some cracks went through the structure and were close to the strut mounts, which might lead to a failure with the suspension. The vehicle had been taken to Tesla (2710 S Glebe Rd, Arlington, VA 22206) and Tesla (8500 Tyco Rd, Vienna, VA 22182) on five separate occasions; however, no repairs were made. The contact was assured that the vehicle was safe to drive. The vehicle was not repaired. The failure mileage was 2,000.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11541083,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/25/2023","dateComplaintFiled":"08/28/2023","vin":"7SAYGAEE4PF","components":"ENGINE","summary":"The contact owns a 2023 Tesla Model Y. The contact stated that while driving approximately 60 MPH, the vehicle lost motive power, stalled, and shutoff. The vehicle was restarted. The message, \"Vehicle Will Shut Down - Pull Over Safely\" was displayed. The vehicle was towed to the local dealer but was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 5,100.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11541155,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/25/2023","dateComplaintFiled":"08/28/2023","vin":"7SAYGDEE4PF","components":"FORWARD COLLISION AVOIDANCE,LANE DEPARTURE","summary":"The contact owns a 2023 Tesla Model Y. The contact stated while driving 70 MPH with Adaptive Cruise Control and Lane Keep Assist activated, the vehicle experienced phantom braking and decelerated to 50 MPH before releasing. The contact stated that he was overtaking an 18-wheeler at the time of the failure. The vehicle returned to normal functionality, but the failure had since become a regular occurrence. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 450.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11540966,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/27/2023","dateComplaintFiled":"08/27/2023","vin":"7SAYGDEE8PF","components":"SEAT BELTS","summary":"Car seat belt sign is on when there is no one sitting in passenger seat .","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11540935,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/26/2023","dateComplaintFiled":"08/26/2023","vin":"7SAYGDEE7PF","components":"STEERING","summary":"While driving the steering locked up and driver was unable to turn in either direction","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11540945,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/24/2023","dateComplaintFiled":"08/26/2023","vin":"7SAYGDEE8PA","components":"FORWARD COLLISION AVOIDANCE","summary":"Forward Collision Warning (FCW) throws false positive alerts every time. The sudden false warning notification takes the attention of the driver away from road even though there is no reason for the driver to be alerted. This is a safety hazard as driver can make unnecessary mistake due to the false warning chime. FCW throws warning chime even when there is no vehicle ahead, or there is a vehicle coming in from the opposite lane or when the vehicle ahead takes a turn etc. Tesla insurance is also monetising a faulty beta version of FCW (released to all users) by penalising driver with false warnings in real time driving analysis and thus increasing insurance premiums.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11540746,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/14/2023","dateComplaintFiled":"08/25/2023","vin":"7SAYGDEE6PF","components":"POWER TRAIN","summary":"Vehicle's rear drive unit failed suddenly while traveling on a highway. Rapid deceleration with only seconds to react has created a hazardous conditions for the driver and those around him. Throttle was unresponsive. Tesla confirmed the failure and replaced the rear drive unit with a \"remanufactured\" part. Follow warning/fail codes were shown during the incident: APP_w009, DIF_a062, BMS_a170","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11540834,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/20/2023","dateComplaintFiled":"08/25/2023","vin":"7SAYGDEF9PF","components":"UNKNOWN OR OTHER","summary":"The front aero shield under the car broke off after driving over water on the road. It was a very rainy day and impossible to avoid.  We started hearing I scraping noise after driving over the water (2-3\u201d deep) and the part ripped off when backing up.  Seeing that Tesla has had this issue before* with their Model 3s, I\u2019m worried it might be an issue on their Model Ys as well.  * SB-19-12-001, September 25, 2019","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11540539,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/22/2023","dateComplaintFiled":"08/24/2023","vin":"7SAYGDEE4PF","components":"VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE","summary":"Concern: The \"Autopilot\" system in my 2023 Tesla Model Y AWD LR has shown diminished performance, particularly in adaptive cruise control, compared to the 2018 Model 3 RWD Long Range.  Account:  I aim to notify NHTSA about a concerning \"Autopilot\" behavior in my 2023 Model Y AWD LR. I am comparing this to the performance of my previous 2018 Model 3 RWD Long Range, driven under similar conditions.  Incidents:  Near Accidents: During commutes, my Model Y AWD LR frequently doesn't slow timely. In some cases, I've had to override Autopilot and brake abruptly to avoid collisions by risking letting the car either fail to brake fully or slam on the brakes so hard. The car's sudden deceleration at the last moment is concerning as it is not only a dangerous scenario for myself and my occupants, but also other drivers behind me, who might also crash.  Conditions: These instances took place during daylight with a spotless vehicle, ensuring no camera obstructions.  Settings: I set the distance threshold between levels 4 and 5 and ensured the speed was no more than 10 mph above the speed limit.  Lane Keeping: The lane-keeping function is efficient. However, adaptive cruise control's reliability is questionable.  Sensor Absence: The 2023 Model Y lacks radar and USS (ultrasonic sensors). This could be affecting the performance drop I've noticed.  Accidents: Due to these issues, I've narrowly missed three accidents just this week alone, endangering my safety and others.  Conclusion & Request:  While Autopilot should enhance safety, my experience with the 2023 Model Y AWD LR suggests otherwise. This unexpected performance dip, especially with supposed hardware upgrades, is alarming.  I urge NHTSA to investigate this issue swiftly. Given the popularity of this model, many drivers could be at risk.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11540271,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/22/2023","dateComplaintFiled":"08/23/2023","vin":"7SAYGDEE0PF","components":"FORWARD COLLISION AVOIDANCE","summary":"Automatic emergency braking activated without any car in front. The car came to sudden stop. Acceleration was disabled.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11540305,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/23/2023","dateComplaintFiled":"08/23/2023","vin":"7SAYGDEE7PA","components":"STEERING","summary":"Power steering failed for unknown reason. Operating the vehicle without functional steering made turning through traffic dangerous. The vehicle is now at the Tesla service center for diagnosis.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11539976,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/18/2023","dateComplaintFiled":"08/22/2023","vin":"7SAYGDEE5PF","components":"STEERING,SERVICE BRAKES,ENGINE","summary":"When placing foot on brake to shift into gear, vehicle goes into multiple faults and disables all safety features. Also mid drive vehicle loses power steering and cause unsafe driving conditions. Brakes also start to behave erratically when this occurs.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11539735,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/11/2023","dateComplaintFiled":"08/21/2023","vin":"7SAYGDEE6PF","components":"STEERING","summary":"Had my vehicle for under 1 month.  I was driving on a busy highway and the steering wheel completely seized up.  It was unable to respond to turns or even curves in the road.  Luckily, I was eventually able to pull over gradually, stop the car and contact roadside assistance.  However, this was a very dangerous condition that could have cause multiple fatalities, including my own.  Tesla replaced the steering column and sent me away without explaining the cause of the condition.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11539743,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/19/2023","dateComplaintFiled":"08/21/2023","vin":"","components":"STEERING","summary":"The contact owns a 2023 Tesla Model Y. The contact stated while attempting to make a left turn, she became aware that electric power steering (EPS) system had failed. The EPS warning light was illuminated. The vehicle was taken to the dealer but was not yet diagnosed. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 18V204000 (Steering) however, the VIN was not included. The failure mileage was 2,000.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11539935,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/21/2023","dateComplaintFiled":"08/21/2023","vin":"7SAYGDEE9PA","components":"ELECTRICAL SYSTEM","summary":"Today at 8:30am while Driving, my brand new Tesla: the touch screen went completely BLANK.  I did not know how fast I was going.  I was beyond scare.  The safety FAILURE of this car is at its limit.  What's next?  The screen was blank the entire time while driving to a safe destination in Pasadena, CA.  While I pulled over, I still had no way of know whether the car was in park, I could not control any devices as the screen was blank.  (BLACK SCREEN). I called my husband who is a techy and he told me to hold down the two buttons on the steering wheel for 15 secs. which  did reset the touchscreen.  This car has too many BUGS and I do not want to die in this car.  I can't pull over safety on the freeway all the time nor do I want to wait and see what happens down the road.  I do have an appointment TOMORROW for something completely different (the dash cam ) but have been in contact with TESLA through the text portal and they have been made aware of my issueS.   THIS IS A SERIOUS SAFETY CONCERN AS THE CAR IS ONLY 8 MONTHS OLD.  MILES ON THE CAR 7,656  THERE IS A LEAK IN THE TRUNK CURRENTLY.  THE DASHCAM DOESN'T WORK. The dash cam will turn on if the glovebox is open but it doesn't always work, however when the glovebox is closed it does not work at all.  There is a list of problems and I hate doing this.  $70K 6 months of waiting for what, a darn LEMON of a car.  Last thing I want to say:  I do NOT WANT to DIE IN THIS CAR.  I'm not religious at all, but I DO NOT WANT TO DIE as this car doesn't seem safe.  7 months into owning it and man does it have problems.  I don't know what more to say.   I have contacted a lawyer to see what can be done.  Mr. [XXX]  from Woodland Hills, CA, appointment is on Wednesday.    INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11539268,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/17/2023","dateComplaintFiled":"08/18/2023","vin":"7SAYGDEE7PA","components":"VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE","summary":"I was trying to make right turn from Mcdonald's but suddenly,  unintended acceleration, Tesla went into the intersection and hit the other side of car. - The emergency brake did not work and as a result of the accident , there was a severe damages in the front of the Tesla.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11539271,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/17/2023","dateComplaintFiled":"08/18/2023","vin":"7SAYGAEEXPF","components":"STEERING,LANE DEPARTURE","summary":"While I was driving my car earlier today, my Tesla Model Y experienced an unexpected steering freeze right in the middle of the freeway. This incident occurred while I was accompanied by my 2-year-old son. Initially, I was quite alarmed and attempted to exert force to guide the car towards the slower lane, but unfortunately, the steering remained unresponsive. After trying the brakes a few times and executing forceful maneuvers, I was fortunate that the steering finally began to respond. Thanks to these actions, both my son and I are safe and well today. It's worth considering the safety implications of Tesla vehicles on the road, and some individuals believe that the NHTSA should intervene by imposing fines and addressing the use of the autopilot feature promptly. Thanks Dr. [XXX]     INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11539088,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/19/2023","dateComplaintFiled":"08/17/2023","vin":"7SAYGDEE5PA","components":"VEHICLE SPEED CONTROL,ENGINE","summary":"On 2 occasions, my 2023 Tesla Model Y,  accelerated more than expected with the slightest pressure to the accelerator pedal. No one was injured and  no damage done, however, damage and injury COULD have resulted if this happened at a different place and time.  At this time, I have not contacted the dealer as recent Google searches revealed other such complaints having been reported.  The outcome was determined to be driver error each time.  This, because the vehicle has no way of recording speed at time of accelerator depression.  The acceleration was NOT in proportion to the surprise result, instead a \"spurt of speed\" rather than the slower anticipated speed required when pulling into the garage or into a parking spot.  These 2 episodes occurred after a time of,  what could be considered, a normal day of driving, parking, stopping and accelerating at intersections, in parking lots and regular street driving.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11539223,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/17/2023","dateComplaintFiled":"08/17/2023","vin":"7SAYGDEEXPF","components":"VEHICLE SPEED CONTROL","summary":"The contact owns a 2023 Tesla Model Y. The contact stated that while attempting to park the vehicle, the vehicle accelerated unintendedly. As a result, the vehicle jumped the curb and crashed into a barrier wall. The air bags did not deploy. No warning lights were illuminated. A Police report was not filed. There was no injury sustained. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 1,800.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11539263,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/17/2023","dateComplaintFiled":"08/17/2023","vin":"7SAYGDEE9PA","components":"STEERING","summary":"Steering assist reduced. Notification on screen alerted me. Could not turn steering wheel to make turn while in a Chick-fil-A drive thru. Needed to park car and shift to drive a couple of times before I could eventually make the turn.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11539178,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/17/2023","dateComplaintFiled":"08/17/2023","vin":"7SAYGDEE8PA","components":"FORWARD COLLISION AVOIDANCE","summary":"I was driving along Hwy 37/151 between San Antonio and Mission, Texas. The trip is long straight and flat highway. During the round trip, my Model Y had 5 episodes of phantom braking.  Twice in auto-steer mode and thrice under regular cruise control.  In each case there were no cars within meaningful proximity, and no debris or other obstruction that should trigger the brakes.  In every case the car was running at 60-80 mph, and the braking ranged from light to near emergency stopping force.  The incident that prompted this report was when I was crusing at 80mph when the brakes engaged.  Within seconds, my speed dropped by nearly half in what seemed like a couple hundred feet.  The car responded to my immediate use of the accelerateor, so I don't know how close to a stop I would've come.  Had this happened with a car close dehind me I would have absolutely be struck by it. I know that it is a known problem, but I wanted to add my car to the list of effected vehicles.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11538870,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/04/2023","dateComplaintFiled":"08/16/2023","vin":"7SAYGDEE3PA","components":"ELECTRICAL SYSTEM,SERVICE BRAKES,VISIBILITY/WIPER","summary":"1. Wireless charging extremely slow., connected charging is also slow.  2. Safety Issue (Camera): driving side left camera and blind spot monitoring camera specially sometimes stopped working automatically during driving in the highway or city, it\u2019s pretty dangerous          Specially in the highway driving.     During my long drive over July 4th weekend between 3-7 July happened several times, it caused auto steer mode forced disengage 3 times. occurrence 8/8 between 12-3 am it happened about 6 times. It happens on and off almost everyday in some part of drive.  3. Safety Issue Phantom Braking, in Auto steer, brakes are suddenly getting applied when even are no objects in the front of car for no reason. Aug 4, it happened about 4 times between 7-9 am.(around 7:30-7:40)Due to this big accident in the highway could have happened with Truck, as Truck was in normal speed 65 mph and due to sudden brake, vehicle speed came down to 35-40 mph, took control and move car out of road avoiding accident. This happened earlier instances as well during driving in the highways. But this time, I avoided death but got injuries. I need this car fixed for good OR a Replacement new car (preferably)OR a refund. Enough, I\u2019m scared of driving this car afterwards, as I\u2019m concerned about security and life risk all the time. Aug 12 braking issues happened on around 6:40 and 7:30 PST. Aug 15 braking issue happened on the highway around 7:45 and 8:15 am pst Hard to get a hold of customer service. they try to avoid Physical Service by Service Center by telling I need to provide exact timestamp and other nonsense remote debug and worst experience with the servicing. I asked for refund, no customer support no way to reach to discuss. 4. Range: Promised range for model Y is 330 m, get only 150-200 max, numbers are bloated and wrong. They tells it\u2019s based on driving pattern and this range is based on 60-65 m/hr drive on a Flat surface, which was not told or advertised in website or during purchas.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11538911,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/09/2023","dateComplaintFiled":"08/16/2023","vin":"7SAYGDEE3PF","components":"FORWARD COLLISION AVOIDANCE","summary":"I have had at least 7 incidents of phantom braking when using adaptive cruise control. There were no vehicles (or other obstructions) in front of me or vehicles along side me when the cruise control resulted in braking and, in some of the incidents, sharp/rapid deceleration that could have caused a serious accident if another vehicle had been following close behind.  This happened on several different dates  while on a road trip to Colorado (June 30-July 10) and another date in the following week.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11538665,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/15/2023","dateComplaintFiled":"08/15/2023","vin":"7SAYGAEE7PF","components":"FORWARD COLLISION AVOIDANCE","summary":"Yesterday updated Tesla car SoftWare version with 2023.26.7. Today, I am going to work with AutoPilot mode. Traffic was slowed down and stopped and car should apply the break automatically. However it didn't apply the break or slow down the Vehicle. I forcefully applied the break still car didn't stop fully and collided with  in front of the car.  I strongly believe, there was a bug in. new software version 2023.26.7","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11538748,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/12/2023","dateComplaintFiled":"08/15/2023","vin":"7SAYGDEE2PA","components":"FORWARD COLLISION AVOIDANCE","summary":"Model Y 2023 displayed Phantom braking  8/12/2023 - Driving from Phoenix to SD. Highway 238. On Auto Pilot, we encountered Phantom Braking (Speed - 65mph) on 4 separate instances and the speed reduced > 25mph. We were lucky that there was no accident.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11538775,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/16/2023","dateComplaintFiled":"08/15/2023","vin":"7SAYGDEE0PA","components":"SERVICE BRAKES","summary":"While day driving on a 4 lane divided highway during light traffic, we experienced phantom braking several times. We were at the posted 70 mph speed limit while autopilot was engaged. Phantom braking also occurred when cruise control was only engaged. No problem occurred with surrounding traffic. Our car has yet to have a Tesla service center look at our car. No car warnings occurred during these events. These events occurred on July 16th and 24th, 2023 and earlier since we\u2019ve owned this car. Thanks.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11538246,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/12/2023","dateComplaintFiled":"08/13/2023","vin":"7SAYGDEF0PF","components":"STEERING","summary":"Last night the steering totally failed right after starting the car. An alert popped up saying \u201csteering assist reduced\u201d. Total loss of power steering and the car is inoperable.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11538178,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/12/2023","dateComplaintFiled":"08/13/2023","vin":"7SAYGDEE6PF","components":"FORWARD COLLISION AVOIDANCE","summary":"The car engaged breaks multiple times on an empty freeway while driving on the adaptive cruise control. There were no cars nor any objects on any lane. The breaking was so hard that I almost lost the control of the car. Luckily there were no cars behind. The problem might be sun related as it didn't happen at night","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11538050,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/11/2023","dateComplaintFiled":"08/12/2023","vin":"7SAYGDEE3PF","components":"STEERING,LANE DEPARTURE","summary":"While driving in the city on under construction road, the car started showing notifications that the steering power will be reduced. 30 sec. later the steering wheel froze and the car was drivable only forward and backwards.   This safety system malfunction put me and my family at risk while in active driving mode, luckily there was no much traffic and i was able to reset the car in order to be able to drive it again.   Bumpy road shouldn\u2019t cause the system to malfunction and limit the driving capability, especially not while active driving.   I wasnt using any cruise control or auto pilot features.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11538065,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/10/2023","dateComplaintFiled":"08/12/2023","vin":"7SAYGDEEXPF","components":"STEERING","summary":"I have had the car 5 months and have had no problems.  This week while driving there was a jerk of the steering wheel to the right and a second later I lost all power steering.  I could not turn the wheel without using great force.  Luckily I was in the far right lane and could pull over. Car behind me almost rear ended me.  The warning on the Tesla screen said \"steering assist reduced\".  I called Tesla and they sent a tow truck to get the car.  I did try restarting the car and the steering came back for 10 seconds, but again there was a jerk the right of the wheel and then NO power steering again.  Was very upsetting to say the least.  I have a home in the mountains and had I been driving down a winding mountain road I could see myself having driven into a tree or off the road!  The car is in the shop and they are saying they will likely replace the steering column.  I see that others have experienced this and wanted to make sure my voice was heard.  I will not be surprised if there are MANY more similar incidents with this car.  I hope that it does not lead to deaths.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11538078,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/11/2023","dateComplaintFiled":"08/12/2023","vin":"7SAYGDEE4PF","components":"STEERING","summary":"While driving my Tesla model Y, an error message \"Power assist reduced\" popped up on the computer's screen.  I couldn't turn the steering wheel in either direction in a parking lot.  This incident happened on 8/11/2023.  I reset the car's computer and walked away for 5 minutes and returned.  The problem went away.  I drove to another place and encountered the same error message while backing up a car into a parking space.  I reset the computer system and got out of a car for a few minutes.  The error message disappeared and I drove home within 2 mile radius. I have scheduled an appointment on Tuesday 8/15/2023 with Tesla Service Center.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11538099,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/11/2023","dateComplaintFiled":"08/12/2023","vin":"7SAYGDEE9PA","components":"STEERING","summary":"Steering wheel locked up while driving under normal conditions at 45 MPH.  I was exiting the highway at this time and was luckily able to come to a complete stop.  The car had to be towed to the Tesla service center.  This is a brand new 2023 Tesla Y purchased a month ago.  The steering wheel has been locking up from time to time; and the steering of the vehicle sometimes feels unwieldy, uncontrollable, and simply undrivable.  The issue is very dangerous.    I Googled the issue and came across Reddit posts and other Tesla forums where other Tesla drivers have reported the same issue.  There are also YouTube videos that discuss the same issue.  This seems to be a common enough problem that warrants a total recall.  The Tesla service agent acknowledged that the problem seems routine and pervasive, but downplayed the issue.        There have been tragic accidents involving Teslas in the news recently (including a mother/daughter who crashed into a tree and both died en route to a doctor\u2019s appointment\u2014and this crash is still under investigation in California).  But having experienced this steering issue with my own car, it makes me wonder whether the cause of these accidents is this steering issue.  And I wonder if Tesla is covering up some of their data regarding these fatal accidents.  This is an urgent issue and should be addressed and investigated thoroughly.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11538104,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/11/2023","dateComplaintFiled":"08/12/2023","vin":"7SAYGDEE2PA","components":"FORWARD COLLISION AVOIDANCE","summary":"When in cruise control my car experiences phantom or ghost braking seemingly out of nowhere. It violently applies the brakes without any obstacle in sight. This has happened to me many times and always on the freeway in sunny conditions. Tesla needs to address this as it\u2019s a common complaint and has likely led to or will lead to many rear end type accidents.    Thank you.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11538044,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/11/2023","dateComplaintFiled":"08/11/2023","vin":"7SAYGDEE6PF","components":"STEERING","summary":"Having issue with steering getting stuck and not allowing to rotate. Happened 2 times today and I am ending up powering off and starting the car. I am worried about getting stuck while driving. This is a safety concern for me.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11538011,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/28/2023","dateComplaintFiled":"08/11/2023","vin":"7SAYGDEE9PA","components":"VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE","summary":"The car randomly brakes dangerously hard at overpasses while at highway speed for zero reason while in cruise control mode.  This has occurred four times during our brief ownership.  I have to imagine these events WILL lead to an accident as the braking is so hard (as if you applied brakes in an emergency) that a driver caught off guard could easily loose control of the vehicle.  We have attempted to contact the manufacturer several times, but no one answers calls and their website will not accept inquiries into these highly unsafe incidents to know if there is a problem with our car or software.  In fact they hide behind technology so well I do not believe thee is a way to ever talk to a real person or file a written complaint.  Please help!","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11537657,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/06/2023","dateComplaintFiled":"08/10/2023","vin":"7SAYGDEE8PF","components":"VEHICLE SPEED CONTROL,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"While using adaptive cruise control on 2023 Tesla Model Y we experienced multiple instances of emergency braking (rapid deceleration w/o touching brakes, accelerator steering column, etc.) without any warning during multiple scenarios - dusk, daylight, sunny and cloudy weather.  Occurred on both straight and curved sections of highway with no other vehicles in front of vehicle.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11537320,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2023","dateComplaintFiled":"08/09/2023","vin":"7SAYGDEE8PF","components":"VISIBILITY/WIPER","summary":"When driving 60+ mph, the driver side view mirror vibrates. This causes the mirror to show a blurry image and impacts the safety of seeing vehicles on the left side/rear. There isn\u2019t a current issue with passenger side view mirror. I brought this to the dealer and they acknowledge that it is an issue they are aware of, but there is no fix.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11537324,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/07/2023","dateComplaintFiled":"08/09/2023","vin":"7SAYGDEE0PA","components":"STEERING","summary":"Steering locking up. Based on what I am reading it is the same as others have experienced.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11537469,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/07/2023","dateComplaintFiled":"08/09/2023","vin":"7SAYGDEF5PF","components":"VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE","summary":"When traveling on the highway at cruising speeds of 65mph or higher while in \"cruise control\" the car will suddenly slam the brakes on.  Luckily there has not been any one close to me to cause a rear end collision.  It seems to be random but there are  times when it happens more often. On a two lane highway or if a car in front of me is slowing down to make a turn.  One time a car entered the highway going in my direction from the shoulder and kicked up dust and debris.  That seemed to confuse the cruise control and then it finally decided to slam on the brakes..  The only way to correct it was  to press the accelerator.  Sometimes the braking is severe and other time mild but always unpredictable.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11537475,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/26/2023","dateComplaintFiled":"08/09/2023","vin":"7SAYGDEE5PF","components":"FORWARD COLLISION AVOIDANCE","summary":"When using cruise control at freeway speeds the car randomly brakes without warning and without and other vehicle, object or obstacle in front of the car, causing the car to come to a screeching halt with other traffic behind the car. Although reported to Tesla, the Tesla service team merely claimed they inspected the system and found no errors in the performance of the cruise system, pointing instead to the manual that claims the cruise control is a beta system for which no warranty is given.  Neither Tesla nor its manual givews notice or warning that the cruise control is subject to sudden braking without objewcts in front of the vehicle, which creates a significant risk of injury and/or damage in high traffic areas.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11536855,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/06/2023","dateComplaintFiled":"08/07/2023","vin":"7SAYGDEE9PF","components":"STEERING","summary":"I was driving on the street and all of a sudden steering lost control. The screen shows \"steering assist reduced\" but the steering got really really heavy to the point it couldn't be turned. It was a dangerous situation where we were in the middle of the street, and there were oncoming traffic on both ways. I called Tesla Road emergency assistant but in the first call was told they couldn't help me unless i move to a safe spot. They asked me to call 911 and get a towing service and could only help after doing so. So we called 911 and asked them again. This time they asked us to reboot the system and it worked for 2 minutes. Afterwards it failed again. It is a very threatening and dangerous situation, as we lost control of the car! I would not want to imagine what would happen if this was on a highway. What's more frustrating is Tesla's emergency road assistant denying help in a timely manner. Now my Tesla is towed to a service center, and I've inquired what my options are. The service center person did not apology at all about the situation and said can only change the steering rack. They also mentioned there is no guarantee that this wouldn't happen again in the future. This is becoming such a common issue and Tesla should take responsibility to recall.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11537017,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/07/2023","dateComplaintFiled":"08/07/2023","vin":"7SAYGDEE5PA","components":"STEERING","summary":"The contact owns a 2023 Tesla Model Y. The contact stated that while driving at an undisclosed speed, the power steering failed and with three error messages displayed on the instrument panel. The contact was able to safely drive the vehicle to the residence. The contact stated that after the vehicle had sat for several minutes, the power steering functionality returned. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 1,170.  The contact stated that Tesla replaced the steering rack under warranty.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11536910,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/30/2023","dateComplaintFiled":"08/07/2023","vin":"7SAYGAEE0PF","components":"VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE","summary":"On 30th July 2023 while driving on interstate 8 freeway while using the FULL self driving our vehicle applied auto brake without anyone around. This air rake was so strong that it slowed the vehicle from 75 mph to less than 50 mph in seconds. It scared everybody in the car. We took off the autopilot and applied the regular autopilot and it happened again two more times. Each time there was no vehicles around us and luckily no one was behind us.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11536815,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/06/2023","dateComplaintFiled":"08/06/2023","vin":"7SAYGDEE1PA","components":"STEERING","summary":"While driving the steering wheel got locked. It occurred 2-3 times consecutively. I call the tesla center and they arranged a tow. When the tow arrived the steering wheel started to make weird noises (it initially worked again) and it got locked again. When the steering wheel was locked there were warnings appearing on the screen (photo attached). The car is now at the tesla service center but it has not been processed yet as they are not open on Sunday.  I have video recording of when the second wheel lock happen and can send it if needed","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11536741,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/05/2023","dateComplaintFiled":"08/06/2023","vin":"7SAYGAEE9PF","components":"VEHICLE SPEED CONTROL,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"Hi, I was on cruise control (not autosteer) on highway and I just applied turn signal and my Model Y suddenly applied brakes and speed was reduced to around 50MPh from 70MPh. We might get into some serious accident if there was a car behind us. Need someone to look into issue please.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11536769,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/06/2023","dateComplaintFiled":"08/06/2023","vin":"7SAYGDEE3PF","components":"FORWARD COLLISION AVOIDANCE","summary":"While driving at 09:07 August 6, 2023 on the I4 in Orlando Florida using cruise control, the vehicle suddenly slowed from 55mph (the posted speed limit is 60) and the car behind had to swerve before I could accelerate back to traffic speed. Uncommanded, the vehicle dropped the cruise speed to 25mph and started decelerating to that speed. Attached pictures show normal cruise at 09:07:02 and slowing at 09:07:07.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11536419,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/04/2023","dateComplaintFiled":"08/04/2023","vin":"7SAYGDEF2PF","components":"ELECTRICAL SYSTEM","summary":"My car is Tesla Model Y -2023. Purchased on 11/2022. Not even 1 year the car battery range went down not as Tesla announced. With Model, Y Performance range of 303 miles for 100%. But my car after updating the new Sft on July/2023 a battery range max charge of only 285 miles for 100%. Please have a solution to fine Tesla company by fraud and lying to consumers badly.  I cant contact Customer Service. The person who works in customer service never tells a customer their name or introduces themselves. Tesla live chat agent when Heard I mentioned complaining about the battery Range try to run away and gave me to call the the customer service. But I can't reach out to service team.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11536423,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/30/2023","dateComplaintFiled":"08/04/2023","vin":"7SAYGAEE8PF","components":"STEERING","summary":"As I was exiting my parking space I notice the steering wheel was stiff as I tried to navigate a left turn. I could not pull the wheel for a successful turn and to not block traffic I reverse slowly back into the parking spot. I rebooted the vehicle and was successful with no issues. Sent a message to Tesla service regarding incident. Mechanic says to have it towed the next time it happens again.   Today for the second time (5 days later) as I try to leave for work the same problem appears. This time a reboot to the vehicle did not solve the issue. Rebooted 2 times and steering wheel was still frozen. Called for roadside assistance.  Prior to this, there were warning signs that stated power steering reduced and lane departure off. With those warning signals I have a tesla service appointment scheduled.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11536460,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/13/2023","dateComplaintFiled":"08/04/2023","vin":"7SAYGDEFXPF","components":"STEERING","summary":"This was a brand new vehicle delivered in March 2023. Soon after delivery, we noticed difficulty with the steering - more resistance than expected and a feeling that the wheel was turning through notches as you turned the wheel. Please note, we have owned other Teslas and are familiar with the normal steering effort required and software adjustments available.  The problem continued to get worse, until one day in May while out, my wife got into the vehicle to drive and the screen displayed an error \"Steering Assist Reduced\" and the steering wheel would not turn at all, regardless of effort. She reset the vehicle a few times and got out, then re-entered and after a few minutes the problem went away on its own. She drove it home immediately, and then we had it towed to a service center.   The service center determined that the vehicle had a steering rack failure and replaced the steering rack. We asked a service manager for compensation for the issues and Tesla then decided to purchase back the vehicle at the full purchase price.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11536591,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/04/2023","dateComplaintFiled":"08/04/2023","vin":"7SAYGDEE1PF","components":"STEERING,LANE DEPARTURE","summary":"Vehicle was parked on the street. Put car in Drive, loud noise came from steering column, and warning message shows steering assist reduced and lane departure avoidance features unavailable and at that point the car had no power steering. Car was reset 4 times. Every time the vehicle was reset, loud noise came from steering column, both warning messages appeared, and no power steering. On 4th reset, power steering came back, but both warning messages still appeared.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11536592,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/11/2023","dateComplaintFiled":"08/04/2023","vin":"7SAYGDEE2PA","components":"STEERING,FORWARD COLLISION AVOIDANCE","summary":"I bought the vehicle and after one day the cars power steering went off while driving and I couldn\u2019t steer. As Tesla has an autopilot function it did not come with the car and no adaptive cruise control and I had to take it to service and leave the car for two days to resolve it.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11536579,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/17/2023","dateComplaintFiled":"08/04/2023","vin":"7SAYGDEE3PA","components":"UNKNOWN OR OTHER,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"What component or system failed or malfunctioned, and is it available for inspection upon request?  On July 17, 2023, while driving on a highway in the state of Texas, my Tesla suddenly and unexpectedly engaged in a hard braking maneuver for several seconds while I was under Full self-Driving activated, despite there being no vehicle directly in front of me.     How was your safety or the safety of others put at risk?  As a result of this abrupt action, the two cars behind me were forced to swerve abruptly to the right to avoid a collision. I cannot stress enough how dangerous this situation was, and I am immensely thankful that no one was injured. This incident has shaken my confidence in the safety and reliability of the vehicle. As a responsible driver, my utmost priority is the safety of myself, my passengers, and others sharing the road.  Has the problem been reproduced or confirmed by a dealer or independent service center?  I have raised a formal complaint with tesla by email on July 17th and Also, raised a formal complaint by sending a letter on the initial date of July 18,2023 and by sending the evidence of vedio.. And, called them 2 times - But, I haven't received any proper response from tesla.  ups tracking no: 1Z8880yw0346327053 Address i sent the mail:   Tesla Motors, Inc. 3500 Deer Creek Road Palo Alto, California 94304 Attention: Vehicle Service 1-877-77-TESLA(1-877-778-3752)  Email Address i sent complaint: CustomerSupport@tesla.com Ticket Number Created on Tesla Side: CI00B981EA   Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others?  Tesla told  someone reach me by Aug 3, 2023. But, no one reached to me.  Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear?  NO   Please reach out to me for additional evidence of vedio. And, I was unable to upload here since the upload limit (10 MB) is limited.  Thanks, Surya Madhurakavi","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11535961,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/07/2023","dateComplaintFiled":"08/02/2023","vin":"7SAYGDEE5PF","components":"STEERING","summary":"After a software update I lost all power steering and could not drive the car. It had to be towed and the power steering motor replaced","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11535963,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/16/2023","dateComplaintFiled":"08/02/2023","vin":"7SAYGDEE9PA","components":"STEERING","summary":"Loss of power steering making vehicle very hard to steer.  The day before power steering was lost, steering became step like - not turning smoothly but in incremental steps.  The problem was confirmed by Tesla service and repair has been performed.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11536004,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2023","dateComplaintFiled":"08/02/2023","vin":"7SAYGDEF4PF","components":"STEERING","summary":"Steering is locking up while driving.  This happened 5 times in the past three weeks. Vehicle is scheduled for service.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11536021,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/03/2023","dateComplaintFiled":"08/02/2023","vin":"7SAYGDEE6PA","components":"STEERING,VISIBILITY/WIPER","summary":"Steering got locked and stiffened in middle of the road in traffic.had to call 911 to help me to move my car.this was scary as it could have lead to crash or accident.some time front wiper is automatically wiping in dry summer days which is sometimes blocks the view while driving. Had to switch off the auto mode for wiper.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11536101,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/16/2023","dateComplaintFiled":"08/02/2023","vin":"7SAYGAEE3PF","components":"STEERING,LANE DEPARTURE","summary":"Summary: Loss of power steering/inability to steer the vehicle occurred twice (7/16/23 &  7/29/23).  Issue appears consistent with Investigation PE 23-014.  Other functionality was also lost on each occurrence.  Details: 7/16/23 - Driver entered the car and immediately received several alerts including Steering assist reduced, stability controlled disabled, traction control disabled, Lane departure avoidance features unavailable, and Vehicle hold disabled. Steering wheel could not be turned and regenerative braking was not functioning.  A video of the issue was created and is available upon request as it could not be loaded in its current format.  Tesla was contacted on 7/17/23.  They stated that a firmware update failed on the evening of 7/15/23.  The vehicle was towed to service center and firmware was updated.  the invoice from the service center as also attached.  7/29/23 - Driver entered the car and immediately received several alerts including Steering assist reduced and Lane departure avoidance features unavailable. The steering wheel could not be turned, but only with extreme force.  There was no firmware update at this time.  I was able to drive the car 3 miles to my home at very slow speeds.  2 videos of the issue were created and are available upon request as they could not be loaded in their current format.  Tesla was contacted on 7/30/23.  The vehicle was towed to service center where they determined that the steering rack needs to be replaced.  The vehicle remains at the service center for repair.  Background:  Car was just received on 6/30/2023.  I have had other issues as well.  Upon receipt, the electronic seat mechanism was not working and my cameras do not appear to be measuring distances properly.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11536112,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/31/2023","dateComplaintFiled":"08/02/2023","vin":"7SAYGDEE9PF","components":"STEERING,POWER TRAIN,VEHICLE SPEED CONTROL","summary":"What component or system failed or malfunctioned, and is it available for inspection upon request?: I got delivery of my new Model Y and odometer was reading 3 miles, i took the delivery and drove 10 miles and it stuck the steering wheel , \"rear motor got disabled alert\" and vehicle went to slow speed on freeway all of sudden, i had truck behind me it would ended up very bad for me and family, i had to immediately put emergency signal and stop on road side,  i tried to call tesla road safety helpline and they were totally busy and did not receive call.  How was your safety or the safety of others put at risk? ; this car \"rear motor disabled \" twice in middle of freeway  ,  Has the problem been reproduced or confirmed by a dealer or independent service center?: Yes they confirmed but unable to give me more details .  Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? : No they kept it secret with less info.  Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear?: No warnings, just stopped over in middle of freeway . so scary specially to new car. I would like NHTSA to inspect all new model Y car which have problems reported please check online and see the percentage of people received this kind of risky issues.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11536168,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/14/2023","dateComplaintFiled":"08/02/2023","vin":"7SAYGDEE6PA","components":"STEERING","summary":"I received delivery of my new 2023 Model Y at the end of June.  About 2 weeks ago, I was driving with my child in the car and at a left turn light.  When the light turned green, I attempted to turn and the steering wheel almost completely stopped working.  It felt like it was totally locked and with all my force, I was able to turn the car about 10% to avoid running into oncoming traffic.  There was an alert for steering assist reduced.  However, this was basically a locked steering wheel.    The vehicle was towed to the nearest Tesla service center and per their notes, they replaced the steering rack and after test driving, they found an HVIL alert.  Per their following notes, vehicle kept HVIL faulting and they had to pull logs and check signals and found that OSC kit was needed at VCFront.  Installed OCS kit and alert stopped popping up.  When I picked up the vehicle, I emphasized my great concern and how scary the incident was.  They told me that if the issue continues, it's a hardware issue.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11535974,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/10/2023","dateComplaintFiled":"08/02/2023","vin":"7SAYGDEE3PA","components":"STEERING,VEHICLE SPEED CONTROL","summary":"All of a sudden, steering wheel control was lost. Steering wheel was so hard to rotate that it was even difficult to park the car. Also, I was getting lots of pop up messages from tesla vehicle operating system.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11536046,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2023","dateComplaintFiled":"08/02/2023","vin":"7SAYGDEE2PA","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"On 8/1/2023, driving between Mojave, California and Inyokern, California on highway 14, a newly paved and striped highway being followed by a Mercedes Van, I was doing 70 in a 65 zone.  No traffic in front of us.  No road signs.  No turn outs.  No side roads.  No bridges, overpasses or underpasses when suddenly the car braked from 70mph to 48mph before I pressed down on the accellerator to keep the Mercedes from hitting us.  the front end of the Mercedes dipped as he hit the brakes hard and he honked his horn which is what I would have done under similar circumstances.   In the next half hour we experienced the phantom braking phenomenon five more times before my wife found complaints about \"phantom braking\", a phenomenon we'd never heard of or had been warned about. We turned off the Automatic Emergency Braking and experienced no more events until after stopping in Lone Pine for  charging.  When we reentered the highway we experienced one more event before turning off the Automatic Emergency Braking system, once again.   Hours before we'd been in Southern California driving on Highways 5, 101 and 405 cruising along at 70 with traffic close in front and behind us.  If the phantom braking had occured there, we might not be here today.   Calling the Tesla dealership in Reno the salesman was non-plussed about our experience and informed us we should be ready to hit the accellerator at all times.  This is not an acceptable response to what could easily have been a major accident.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11536063,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/23/2023","dateComplaintFiled":"08/02/2023","vin":"7SAYGDEE1PA","components":"UNKNOWN OR OTHER","summary":"In a church parking lot ( while I was about 30ft away from my car with the phone key in my hand) somebody was able to  drive my car away ( she has a same color Tesla Y as me).","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11536082,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/26/2023","dateComplaintFiled":"08/02/2023","vin":"7SAYGDEEXPA","components":"VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE","summary":"While driving about 75 mph on an expressway using autopilot or just cruise control, the car decelerated to about 40mph within a few seconds. Thankfully there were no other cars behind me. They likely would have crashed into me if so.  I believe Tesla calls this problem \u201cphantom braking.\u201d  There were no other cars or objects in front of me when this happened. This happened all within 2-3 hours on a road trip in sunny and dry weather on a pristine road. The first time was on \u201cauto pilot.\u201d  After that scary experience, I only used cruse control and it happen twice more on the same trip. Again, weather was clear, it was during daylight and there were no other cars or obstacles in front of me when the \u201cphantom breaking\u201d occurred. Tesla said to hit the car icon on the car\u2019s control screen if it happens again. Frankly, I feel it is unsafe to use autopilot or cruise control to do so to try and duplicate the experience to report it for Tesla.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11535679,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/05/2023","dateComplaintFiled":"08/01/2023","vin":"7SAYGDEF1PF","components":"STEERING","summary":"Vehicle completely lost the ability to steer.  Warning message appeared that said power steering assist had been reduced.  In fact, the steering was \"locked\" and a tremendous amount of force was required to simply steer the vehicle slightly to the side of the road.  I could have been killed if this had happened on anything but a very straight low speed section of road.   The vehicle was taken away on a flat bed truck to Tesla.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11535684,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/15/2023","dateComplaintFiled":"08/01/2023","vin":"7SAYGDEE3PA","components":"STEERING","summary":"Within two weeks of taking delivery of the car, the power steering locked up when I was driving on the highway. Luckily I was on the right lane and was able to pull over. Once I got out, locked the car and came back in, it started working. It happened twice after that on my drive home from Wilmington NC. I had to take it to Tesla and they replaced the steering rack to fix this but this seems to be a common problem.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11535699,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/08/2023","dateComplaintFiled":"08/01/2023","vin":"7SAYGDEFXPF","components":"STEERING,FORWARD COLLISION AVOIDANCE,LANE DEPARTURE","summary":"The cruise control for keeping the car in the lane never worked correctly .  The car had to be towed to 1805 N Pepper Ln, Liberty Lake, WA 99019.  Tesla had our new Tesla for two days and fixed the problem.  When the car steering when out I was in restaurant parking lot and only drove less than a mile to our Spokane hotel .  Waiting two extra days in Spokane was a major pain and loss of two days of work .","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11535710,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/04/2023","dateComplaintFiled":"08/01/2023","vin":"7SAYGDEE0PA","components":"STEERING,ELECTRICAL SYSTEM","summary":"While on the highway i lost all power steering and acceleration and breaking power. no blinkers or access to my cars screen  would not put car in park while on the side of the highway.  i had to cross 4 lanes with no power, blinkers, minimal breaking.   The control computer completely broke and stopped working.  this was a week after delivery.  Telsa towed my car for free and fixed the issue.  But did not give anything for almost killing me on the highway.   what repair notes say they fixed/replaced.  Steering Colum control module   bolt Rc Airbag harness Faulty SCCM,CAN","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11535712,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/21/2023","dateComplaintFiled":"08/01/2023","vin":"7SAYGDEE4PF","components":"STEERING","summary":"Had car less than a month. After a Tesla software upgrade, error message that power steering assist was disabled. Unable to turn steering wheel. Reset software twice with no change. Left the car for awhile. When I came back, steering worked. No issues since.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11535713,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":2,"numberOfDeaths":0,"dateOfIncident":"07/20/2023","dateComplaintFiled":"08/01/2023","vin":"7SAYGDEF0PF","components":"POWER TRAIN,SERVICE BRAKES","summary":"The contact owns a 2023 Tesla Model Y. The contact stated while pulling into the driveway, the vehicle accelerated at high-speed causing the vehicle to strike a wall at the contact resident. The contact stated the brake assist did not activate. The vehicle had major front-end damages. The contact's resident wall was damaged. Both the contact's wife who was driving and the passenger suffered concussion and whiplash. The contact's wife suffered neck injuries but neither the driver nor the passenger sought medical attention. A police report was not filed. The vehicle was towed to a repair center. The manufacturer was notified of the failure and the vehicle data. The failure mileage was 3,746.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11535728,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/31/2023","dateComplaintFiled":"08/01/2023","vin":"7SAYGDEEXPA","components":"STEERING","summary":"Loose power steering control while driving. Mostly happens when car is backing but also has happened while driving. Twice, we narrowly avoided accident. We called Tesla and they said to reset the software upon which it did not show for a day and again started showing up. We are taking the car to be looked up by Tesla service center. This is extremely dangerous situation as loosing power steering makes car really hard to steer!!","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11535745,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/29/2023","dateComplaintFiled":"08/01/2023","vin":"7SAYGDEE9PF","components":"STEERING,FUEL/PROPULSION SYSTEM","summary":"Steering wheel locked up one morning and immediately reported it to Tesla and they corrected it, but it seems like they just did a flush of the system. Not sure if there is still some fundamental flow.  Charging port also kept on not responding either which basically makes the vehicle unable to move if it can't be charged.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11535749,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/08/2023","dateComplaintFiled":"08/01/2023","vin":"7SAYGDEE6PA","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE","summary":"The car completely stalled on the freeway. Giving less than 20 secs of warning that the vechicle will shut down.  I got over from the fast lane to middle lane and car shut down. I had to call 911 and tow truck.  I towed it to tesla and they said the rear unit failed\u2026 car was just purchased new a few months before this.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11535787,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/23/2023","dateComplaintFiled":"08/01/2023","vin":"7SAYGDEE1PF","components":"STEERING,LANE DEPARTURE","summary":"The steering wheel on my 2023 Tesla Model Y, brand new with only 800 miles on it, kept on locking up out of nowhere, in the middle of the drive, and even on the highway, posing a major safety concern for me and everyone driving around me.   My safety was put at risk since I could not steer my vehicle off the road and into a safe area, posing a risk-prone of a severe accident through rear-ending.    The problem was notified to Tesla Service, which responded super late to this incident where I had to call them and wait on hold for 1 hour to speak to a representative who then followed up and told me to drive it to the closest service center, which I declined since the steering wheel locking up at random is a major safety.   Tesla stated that I would need a new steering rack installed on my brand new 2023 Model Y. I don't understand how these vehicles are inspected and pass quality control on such a major issue. This issue is not just about a broken part but a LIFE or DEATH SITUATION and should be dealt which severely.   I got multiple lights and messages when the failure occurred while driving, with steering assist required being the last notification which I have attached in the pictures.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11535818,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/22/2023","dateComplaintFiled":"08/01/2023","vin":"7SAYGDEE8PF","components":"STEERING","summary":"Service pushed a software update intended to fix a parking assist issue, and after that the power steering failed with a \"steering assist reduced\" message. I did a full power off and waited a few minutes, and since then it has worked fine.  Also of note I mentioned this in my service ticket and they didn't respond at all. I attached a screenshot of the conversation from the Tesla app.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11535881,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/27/2023","dateComplaintFiled":"08/01/2023","vin":"7SAYGDEE0PA","components":"FORWARD COLLISION AVOIDANCE","summary":"I recently purchased this vehicle less than a month ago and i have more than 15 Forward Warning collisions that come from nothing. Vehicles will be 100 yards out and my tesla thinks i am about to collide prompting the forward warning signal. I am driving passed the mailman and it thinks i will hit, my neighbors cars parked on the side of the road also prompts the message. This has caused my tesla insurance to rocket 30% more. I reached out to tesla, the car had a problem with the cameras pitch, alignment, and angle. However, they will not adjust my insurance despite the service center agreeing that the issue was with the vehicle.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11535936,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/17/2023","dateComplaintFiled":"08/01/2023","vin":"7SAYGDEE2PA","components":"STEERING","summary":"While backing the vehicle out of my driveway the steering wheel completely froze and would not turn in either direction. The vehicle reported a fault, so I turned the vehicle off then back in and it returned to normal. There was an error reported in the app under the service section however it has now disappeared.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11535941,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/31/2023","dateComplaintFiled":"08/01/2023","vin":"7SAYGDEE7PF","components":"STEERING","summary":"Unable to steer.  Received the power steering error mentioned in reports, I don\u2019t remember the error code.  Happened in my driveway, so no issues with respect to time or place.  Rebooted the car and the error went away, but still scheduled service due to error code.   It resulted in bringing the car to a service center where the steering rack was replaced.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11535700,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/30/2023","dateComplaintFiled":"08/01/2023","vin":"7SAYGDEE6PA","components":"VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE","summary":"I experienced multiple dangerous phantom braking instances on Eastbound I10 between Van Horn and Ozona, Texas when the TACC system was in use. The car is on firmware 2023.20.9. There were no obstructions in the road and no traffic in front of the vehicle when the car suddenly braked going from 80mph to 50mph in a second before I could take control and accelerate. In two instances, cars were behind me creating a dangerous situation both in terms of an unexpected slow down on a barren stretch of interstate and possible road rage if motorists believed I was brake checking. There were no warning messages on the screen and no audible warning sounds.   This is a consistent problem with this vehicle and seems to happen regularly on desert interstates or other highways where there are not many trees on bright sunny days. These events seem to happen on stretches of highway in which there may be a loss of cell signal so I wonder if that is a contributing factor. Regardless, Tesla needs to fix this issue as it is unsafe.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11535516,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/29/2023","dateComplaintFiled":"07/31/2023","vin":"7SAYGDEE7PF","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"Two phantom braking incidents on road trip from CA to UT  Both on cruise control - NOT autopilot  - No road obstacles or other vehicles present in both incidents   1st incident had road go from gray, older asphalt go to black new asphalt, which triggered a strong abrupt braking , jolting passengers  2nd incident - absolutely no obstacles or vehicles  - random strong abrupt braking of vehicle   stopped using cruise control after those two events  - no more incidents","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11535374,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/27/2023","dateComplaintFiled":"07/30/2023","vin":"7SAYGDEE1PA","components":"FORWARD COLLISION AVOIDANCE","summary":"I have had many incidents of my Tesla Model Y Phantom braking. Traveling down the road using cruise control on a clear dry sunny day with proper lane markings not next to center dividing wall and no other vehicles in front of mine or to the sides my Tesla will suddenly apply the brakes for no apparent reason as if the car is detecting another vehicle or object ahead. The braking is sudden and aggressive with no warning. This could be extremely hazardous putting me at risk for a rear end collision at highway speeds. This has been a issue since the vehicle was new in February 2023. On a long trip you could get a few incidents in a hour then go for a long stretch with no problem. There does not appear to be a detectable pattern or situation for the phantom braking issue.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11535385,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/30/2023","dateComplaintFiled":"07/30/2023","vin":"7SAYGDEE9PA","components":"ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE","summary":"Problem: unintended acceleration On 05/30/23, the Tesla Model Y was parked in a parking spot, southbound facing a building. The car suddenly began to drive forward on its own and struck the curb, an AC unit, and a business office wall. No injuries, but the driver and people in the building (a dental clinic) panicked.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11535301,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/29/2023","dateComplaintFiled":"07/30/2023","vin":"7SAYGDEE1PA","components":"VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE","summary":"The car will sometimes brake hard for no reason, nothing in front of it","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11535230,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/21/2023","dateComplaintFiled":"07/29/2023","vin":"7SAYGDEE2PA","components":"POWER TRAIN,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"Location: car wash tunnel Symptom: ghost braking/shifting While in car wash mode and neutral, Tesla shifted inexplicably from neutral to park, causing Tesla to be rear-ended by the car behind in the car wash tunnel.  My passengers and I could have been injured. Tesla engineers completed a technical review of the safety incident but refused to provide the full report instead directed me to consult lawyers.  On the day of the service appointment, they did not even inspect my vehicle but instead told me to request vehicle data online.  It turned out to be a waste of time to download vehicle recorded data that only Tesla engineers understand. The service invoice says, \u201cVerified proper operation of the vehicle.\u201d  That is false.  They did not even admit my car into the service entrance. This crash is preventable, but Tesla is not taking this defect seriously and refuses to share the full report of technical review.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11535254,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/29/2023","dateComplaintFiled":"07/29/2023","vin":"7SAYGDEE9PA","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"Vehicle suddenly break hard without any reason at any speed when you activate the cruise control. Can cause a serious accident. I can experience this any time numerous times during my daily driving.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11535031,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/20/2023","dateComplaintFiled":"07/28/2023","vin":"7SAYGDEE9PF","components":"FORWARD COLLISION AVOIDANCE","summary":"I was using autopilot on the car. A truck with a long truck bed was in front of me. I was getting really close to the truck bed and realize the my Tesla Model Y was not identifying the truck bed. There were no collision warning so I braked 3-4 feet away from the truck bed when I saw that the car was not braking on its own. I submit some pictures that shows the Tesla identifying that the truck is a car that is further away.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11534954,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/22/2023","dateComplaintFiled":"07/28/2023","vin":"7SAYGDEE6PA","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"Car decelerates while on auto pilot 4-5 times while driving from Chicago to Alberta,CA vice versa.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11535030,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/28/2023","dateComplaintFiled":"07/28/2023","vin":"7SAYGDEE3PF","components":"VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE","summary":"While driving on the interstate at 85 mph on a straight flat road, with no other vehicles around, the car suddenly and violently braked.  Car was in autopilot beta mode.  However, this has happened before while only using cruise control.  This happened twice only minutes apart.    This issue is typically called phantom braking.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11534887,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/26/2023","dateComplaintFiled":"07/27/2023","vin":"7SAYGDEE6PA","components":"VEHICLE SPEED CONTROL","summary":"The contact owns a 2023 Tesla Model Y. The contact stated that while his wife was driving at a slow speed in the automatic braking mode, the vehicle experienced unintended acceleration. The contact stated that the vehicle failed to stop. The contact stated that his wife used the parking brake to stop the vehicle. The contact was concerned that the failure could cause injury or an accident. The contact stated that the tire pressure warning light was illuminated. The vehicle was taken to the dealer where the cause of the failure was not yet determined. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 3,800.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11534937,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/26/2023","dateComplaintFiled":"07/27/2023","vin":"7SAYGDEE5PA","components":"VEHICLE SPEED CONTROL,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"I was traveling on the 8 freeway in Az going around 80 passing a tractor trailer.  I had the cruise control on. Then the car breaks for no reason dropping me to 50 mph.  It happened maybe 3 other times on that trip.   Maybe 10 times since I purchased the car 5 months ago","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11534001,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/24/2023","dateComplaintFiled":"07/24/2023","vin":"7SAYGDEE2PA","components":"VEHICLE SPEED CONTROL","summary":"The contact owns a 2023 Tesla Model Y. The contact stated that while driving approximately 15\u201320 MPH, the vehicle experienced unintended acceleration. The contact then depressed the brake pedal, and the vehicle stopped immediately. No warning light was illuminated. The dealer was made aware of the failure but confirmed that no failure was found after reviewing the computer data. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 3,000.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11534104,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/10/2023","dateComplaintFiled":"07/24/2023","vin":"7SAYGDEE1PA","components":"FORWARD COLLISION AVOIDANCE","summary":"To whom it may concern  I was driving in a 2023 Model Y around 7:30 in the evening at less than 30mph. There was light rain in the area. As I was driving down a street in the metro Boston area, I noticed the car ahead of me had slowed and was stopping behind another car at a crosswalk. I had taken my foot off the accelerator and noticed that the car did not slow down at all and the regenerative braking did not function properly. Even as I attempted to brake, it seemed like the car would not stop in time. To avoid hitting the car in front of me, in a split second decision I swerved to the left so that I would avoid hitting any other car.  My Tesla Model Y went over the median and struck a crossing light pole before coming to a stop. During the seconds leading up to this no preventative warning sounds came from the cars safety systems (eg.collision alert warning, emergency braking) although on most other days it often beeped even when there was nothing directly in front me.  Thankfully I did not hit anyone else and we were not injured.  However, this was a shocking and highly disconcerting event and could have been worse had the car been traveling at a higher rate of speed or if I had been on a different street without an option to swerve.   A preliminary verbal report from Tesla in a phone call stated that \"all systems were working as intended\". I have made a formal request for driver and video data for that incident from Tesla and am still waiting to receive it. As of now, my Tesla has been considered totaled and a complete write off.  It is only 2.5 months old.  Having driven hundreds of thousands of miles in various cars over decades, I have never experienced anything like this. Why there was unintended acceleration in such a situation is extremely confusing and has greatly impacted my faith in Tesla at the moment.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11534065,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/12/2023","dateComplaintFiled":"07/24/2023","vin":"7SAYGDEE9PA","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"Approximately half a dozen times this year on highway journeys between California and Las Vegas, when the vehicle is on cruise control at approx. 70-75 mph, I have experienced brief instances of unnecessary, automated braking. Each time apparently in response to large black patches in front of the car, either a mismatched repair of the highway or a dark mirage type reflection of the sun on the highway. It appears to me that the vehicle cameras are occasionally mistaking these dark patches as an obstacle. Presumably lidar sensors would not react because the radar would not bounce back off anything, but I believe my car does not have lidar sensors. In each case there was an approximate 10 to 15 mph reduction in speed and then the vehicle quickly recovered. Fortunately, no other vehicle was tailgating me at the time but if one had been, I believe there is a realistic risk of being rear ended. Alternatively, the driver behind would, presumably, apply the brakes, which may cause a chain reaction when the highway is in fact, clear ahead.  I have not contacted Tesla. Based on other reports online, it appears to be a waste of time.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11533705,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/08/2023","dateComplaintFiled":"07/21/2023","vin":"7SAYGDEE1PA","components":"VEHICLE SPEED CONTROL,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"on a recent 800 mile road trip, there were no less than 7 incidents of the vehicle suddenly braking on its own while on cruise control with no vehicles in front of us. one incident occurred with a semi truck behind us that almost caused an accident. the car went from 80 mph to 45 mph before I had time to react and press the gas pedal.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11533252,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/14/2023","dateComplaintFiled":"07/19/2023","vin":"7SAYGDEE8PF","components":"STEERING,LANE DEPARTURE","summary":"I was in Tesla charging station when I noticed this steering issue happened. I wasn\u2019t be able to turn the steering as usual and had to make call to Tesla and had it towed to their repair shope. It took four days to replace the rack and pinion. I am not happy having just three month and this happened. Shape on Tesla. Thank God I was not in the free way.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11533366,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/18/2023","dateComplaintFiled":"07/19/2023","vin":"7SAYGAEE9PF","components":"UNKNOWN OR OTHER","summary":"The issue started on the third day as I moved to Maryland from Charlotte, NC. August 2014. Now it is my 8 car.  The problem is all those cars have either hardware or software installed device, like microwave or Radio Frequency. I used to be Uber & Lyft driver, then August 2019 started to drive my own limo & black car with those ride-share corporations. The group which installed this devices run this device externally & cause a very distractive pain on my brain & my customers brain. It damages a brain, cause fatigue, distract vision,  & impair brain functioning. Since it started I have been complaining from the local office to the FBI & Maryland Department of Justice. Even though as they suggested me keep changing my cars I couldn\u2019t stop this issue.  Now it is publicly running in my car. The customers & the citizens know very well. The low enforcement agencies still didn\u2019t acknowledge the dangerous of the problem. I am extremely disappointed & asking you to help me & other citizens. Sincerely, [XXX]   INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11532954,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"07/07/2023","dateComplaintFiled":"07/18/2023","vin":"7SAYGDEE7PF","components":"AIR BAGS,VEHICLE SPEED CONTROL,UNKNOWN OR OTHER","summary":"Tesla Model Y purchased on 06/23/2023 from Springfield NJ center.  I had 2 accidents on the same day. I having been driving in the US from more than 5 years and never had a scratch on my vehicle nor even a parking ticket. i drove approx 600 miles in 2 weeks. So I was very comfortable in driving the tesla model y. Date of incidents - 07/07/2023. At Tinton Falls NJ. I was trying to take a K turn on a  flat road at around 9:30 a.m. I put the car in Reverse. When I pressed the accelerator pedal the car went forward and hit an Electric Pole. I then pressed the brake pedal . Made sure the car is on Reverse Gear . On leaving the break pedal the car was automatically moving forward towards the pole. This should never had happen. I put the car in Park mode and waited for 5-10 mins approx.  Then after some time when I put the reverse gear and left the brake pedal the car didnt move and on pressing acceleration it reversed. I parked my car at the site where I had my work. Police were called and they gave me a ticket.  I had a sprain in my neck. Later by 2 pm I drove with the same car Home at Edison NJ. (1 hr drive) I called Tesla Customer Service and they advised me to take the car to Springfield NJ dealership as it could be a software glitch. I decided to drive the tesla with my family in other car to the dealership incase they decide to keep the car. I was about to enter into Fadem Rd when lifted my feet off the acceleration pedal to slow down. The car all off sudden accelerated with no steering control. I noticed lots of car on the  street and a lady exiting out of near by Staples Drive Way. I grabbed the steering and rotated it all the way to the right to avoid any of them, hit a pole on the passenger side , pressing the brakes really hard and hitting a bush. The car stopped, no air bags deployed , no warning signs nothing. I was in a shock and pain . EMTs took me to ER , I had severe muscle sprain and still recovering.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11533030,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/15/2023","dateComplaintFiled":"07/18/2023","vin":"7SAYGAEEXPF","components":"FORWARD COLLISION AVOIDANCE","summary":"While driving down I-5 South between Bay Area and LA, the vehicle applied brakes and sounded a collision warning when there was no apparent vehicle/obstruction in front of the car. Tesla's Traffic Aware Cruise Control (TACC) was engaged at the time and the max speed was set to 75MPH. The speed reduced to ~60MPH before I intervened and pushed on the accelerator pedal.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11533093,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/16/2023","dateComplaintFiled":"07/18/2023","vin":"7SAYGDEEXPF","components":"FORWARD COLLISION AVOIDANCE","summary":"I just purchased a new 2023 Model Y and took my first road trip. Traveling from Broomfield, CO to Santa Fe, NM, and then on to Mesa, AZ on July 16th and 17th. Traveling south on [XXX] I experienced nearly a dozen hard emergency braking events when using cruise control. The hard braking events happened without warning and without stepping hard on the throttle to overcome the sudden braking I believe the car would come to a complete stop. It is just dangerous and I do not understand why it is happening and why it has apparently not been corrected. I currently own two GM products with adaptive cruise control and have never experienced anything like this. The last 3 Audi cars I have owned with adaptive cruise never experienced any sudden braking. This needs to be addressed as soon as possible. [XXX]  [XXX]  [XXX]  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11532780,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/16/2023","dateComplaintFiled":"07/17/2023","vin":"7SAYGDEE5PA","components":"FORWARD COLLISION AVOIDANCE","summary":"I was traveling on IH-10 from San Antonio and El Paso, when I had multiple hard braking incidents for no reason at all.  I had adaptive cruise control on.  Multiple incidents also happened on my return trip.  I took out emergency brake on my return trip and it seemed to work ok, except it resets the emergency braking after each stop and I forgot to take it out. That is when I had multiple incidents of breaking for no reason.  On one segment of the trip, I had taken out the emergency braking but It did it again.  It occurrs at speed limit speeds of 80, 75, and 65 MPH.  Luckily, there were no accidents but they could have happened very easily.  I do not feel safe at all in this vehicle.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11532821,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/06/2023","dateComplaintFiled":"07/17/2023","vin":"7SAYGDEE9PA","components":"VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE","summary":"Sudden unexplained Phantom Braking. Travelling on The Chisholm Trail Parkway tool road and while approaching an underpass the car suddenly applied brakes with no cars near me in front or to my sides. Fortunately there were no vehicles behind me. This similar situation also happened to me in my 2022 Model 3, so it is apparent that Tesla has not been able to resolve this long standing potentially serious traffic safety hazard.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11532523,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/14/2023","dateComplaintFiled":"07/16/2023","vin":"7SAYGAEE6PF","components":"STEERING","summary":"While driving my 2023 Model Y, the electronic power steering suddenly stopped working. Luckily there wasn\u2019t a vehicle behind me, which avoided any accident. I had to use immense manual power on the steering to make the vehicle move to the side. Upon resetting, the steering was back to normal again. However, this seems to be a serious safety hazard and I cannot fathom the fact if it had happened on a busy freeway.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11532453,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/13/2023","dateComplaintFiled":"07/15/2023","vin":"7SAYGDEE9PF","components":"UNKNOWN OR OTHER,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"Phantom braking occurs in cruise control for no reason and with no warning. The car is available for inspection. Many other Tesla drivers  have described the same situation. On a recent cross country trip phantom braking  happened frequently. We made sure there was no one behind us when we engaged cruise to avoid being rear ended. We were in NV when it happened again- this time a big rig had safe distance behind us when the brakes engaged ( we were driving 75). The rig driver swerved into another lane to avoid us. We have not taken car to service center yet. Social media is full of these accounts. This is still happening. There is no warning whatsoever. It\u2019s hard to describe how terrifying this is.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11532473,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/30/2023","dateComplaintFiled":"07/15/2023","vin":"7SAYGDEE8PF","components":"FORWARD COLLISION AVOIDANCE","summary":"while using cruise control there are sudden and unexpected violent decelerations even though there are no cars  other obstructions.   also the visialization sofware cuts out or does not come one leading to no blind spot warning, forward collision warning, or may safety features requiring the software.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11532222,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/09/2023","dateComplaintFiled":"07/14/2023","vin":"7SAYGDEE9PF","components":"POWER TRAIN,VEHICLE SPEED CONTROL","summary":"I was about to park in car space in a parking lot. Instead of stopping in the car space, it has accelerated suddenly into the lawn in front of the car space. Tried to stop and it accelerated again and then hit the tree. The left front part of the model Y is damaged  and is still in the body shop even after more than a month.  I thought the only explanation is I have pressed accelerator instead of break. But as I think about it, I don't think I pressed the accelerator. It did sudden intended acceleration twice during that incidence.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11532237,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/21/2023","dateComplaintFiled":"07/14/2023","vin":"7SAYGDEE4PF","components":"VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE","summary":"While traveling on I70 from Columbia, Missouri to Grand Junction, Colorado and back,  we experienced at least 30 incidents of sudden braking while in adaptive cruise control.  Some of the incidents were rapid, causing the car to lose 20 to 30 mph within a second.  For the most part these occurrences of sudden braking happened on open highway with no other vehicle within 1/2 mile in front of us.  We discussed this issue extensively with Telsa and no resolution was provided by Tesla.  In fact, one service agent stated that we should just be happy that we were driving a Tesla and that eventually Tesla may solve the problem.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11532018,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/12/2023","dateComplaintFiled":"07/13/2023","vin":"7SAYGDEE3PF","components":"VEHICLE SPEED CONTROL,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"The adaptive cruise control malfunctioned while engaged on the highway/interstate. On a recent trip of approx. 1,000 miles, the vehicle experienced \"phantom braking\" (aggressive emergency braking for no reason) on three occasions while the adaptive cruise control was engaged on the highway/interstate at approx. 65-75 mph, with no obstruction/vehicle in front and the weather was clear sunny skies. No warnings or messages were prompt by the vehicle. This abrupt phantom breaking could have caused serious injury from a rear-end collision or cause vehicles behind to take unnecessary unsafe emergency maneuvers/braking.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11531748,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/19/2023","dateComplaintFiled":"07/12/2023","vin":"7SAYGDEE3PA","components":"BACK OVER PREVENTION","summary":"The contact owns a 2023 Tesla Model Y. The contact stated that while reversing out of a parking space, the audible alarm and collision avoidance system did not activate as the vehicle drove closer to a nearby pole. The vehicle struck the pole causing minor damages to the rear pumper. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure. The failure mileage was 4,000.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11531288,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/19/2023","dateComplaintFiled":"07/10/2023","vin":"7SAYGDEE2PF","components":"UNKNOWN OR OTHER","summary":"Unintended Acceleration.  I was driving back from a place in brand new Tesla, drove around 11-12 miles and was fine. We went to ice cream place and I stopped my vehicle in parking spot. Car was completely stopped at that time. To fix parking I put steering in reverse (don\u2019t remember putting my foot on acceleration at all) and car went back at fast speed. I was completely taken aback and before I could realize and put brake, it hit red pole. Thankfully all family members were safe and no car or any one was hit while car was reversing. All happened within just few secs. Car was towed away to home and then to body shop, police did come to check on scene but there was no police report as it didn\u2019t involve any other Car/person and no damage was caused to property. Car is damaged in rear but motor and battery is all fine. It\u2019s in body shop but maybe totaled based on claim. I still don\u2019t remember putting foot on accelerator while reversing but was blaming myself, then this morning I came across article so wanted to share the incident with you. https://www.autoevolution.com/news/breaking-nhtsa-petition-shows-tesla-s-sudden-unintended-acceleration-is-real-and-curable-217525.html","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11531305,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/18/2023","dateComplaintFiled":"07/10/2023","vin":"7SAYGDEE3PF","components":"FORWARD COLLISION AVOIDANCE","summary":"Cruise control settings are such that the driver engages and sets the cruise control speed based on the current speed of the vehicle.  That speed setting should then never change unless the driver changes it.  The vehicle unexpectedly and spontaneously resets the speed setting on its own when passing by certain specific landmarks e.g. specific exit ramps on the interstate and where an intersecting road crosses over the interstate on a bridge.  The change in the speed setting can be quite large based on the speed limit of the interstate which then causes the vehicle to dramatically slow to meet the new speed setting.  For example the speed setting was set at 70 MPH.  The vehicle passed by a specific exit ramp on an interstate and the speed setting unexpectedly and spontaneously reset to 55 MPH.  The vehicle then goes into a dramatic deceleration to slow down to the new speed setting creating a high risk for a rear collision from a following car.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11531237,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/09/2023","dateComplaintFiled":"07/10/2023","vin":"7SAYGAEE1PF","components":"VEHICLE SPEED CONTROL,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"Hard braking on its own while using cruise control. Nearly rear-ended multiple times.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11531312,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/09/2023","dateComplaintFiled":"07/10/2023","vin":"7SAYGDEE6PA","components":"FORWARD COLLISION AVOIDANCE,ELECTRICAL SYSTEM","summary":"The contact owns a 2023 Tesla Model Y. The contact stated while driving approximately 65-75 MPH with the Autonomous Self Driving feature and the Forward Collision Avoidance: Adaptive Cruise Control activated, the vehicle jerked and drifted into another lane. The contact stated that the message to manually drive the vehicle was displayed. The contact turned off the Autonomous Self Driving and Forward Collision Avoidance: Adaptive Cruise Control however, the vehicle experienced phantom braking 30 minutes later while driving. The contact continued driving to her destination. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was 398.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11531317,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/07/2023","dateComplaintFiled":"07/10/2023","vin":"7SAYGDEE5PF","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"Have experienced 2 major \u201cphantom braking\u201d incidents almost causing 2 accidents. There has also been several other incidents but not as severe as the 2 almost causing accident. Called Tesla and they said it is a known problem, service person said he has had his car for 5 years and still having issues. Evidently he said it was software related. He reported there is nothing they can do as solution has not been found.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11531190,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/09/2023","dateComplaintFiled":"07/09/2023","vin":"7SAYGDEE1PF","components":"VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE","summary":"While driving in cruise control, the car suddenly decelerates periodically from 75 mph to 50 mph. No immediate safety issue but if a car had been following, we may have had a collision. We logged this with Tesla using \u201cbug report\u201d. No warnings. No inspections yet.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11531226,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2023","dateComplaintFiled":"07/09/2023","vin":"7SAYGDEE0PA","components":"VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE","summary":"Drove thru multiple states in spring and Tesla autopilot would come to abrupt sudden slow down without warning. Bad enough that I would disable the system and drive manually. This problem occurs regardless of one lane or two lane roads. With or without cars in front or behind me. Sunny or cloudy skies. Hot or cold. Straight or windy roads. With autopilot or even adaptive cruise control. I have no faith in the system. At one point it even changed lanes without warning almost hitting another car.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11530567,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/05/2023","dateComplaintFiled":"07/06/2023","vin":"7SAYGDEE0PA","components":"STRUCTURE,LANE DEPARTURE,BACK OVER PREVENTION","summary":"Backing up in a parking lot with direct sun behind the car, lost sight via the mirrors, dashboard camera and parking assist and collided with parking bollard approximately 3' high causing extensive damage to the left, rear quarter panel and wheel well. Parking assist didn't beep, blare or other as it does and has for our yard waste bins and garden cart at the edges of our driveway (backing up in the dark). I believe the fact that cameras only and sun exposure is a bad mix and was sure glad we weren't in FSD and going forward. I think that removing the radar function via software and or removing the connector plug (at a service visit) is both unsafe and a fraud against the purchaser of such a vehicle and radar systems should be reinstated for the consideration of safety whether going backwards or forwards. Wanted to make the complaint first as we also can't get a service appointment for this incident until the end of July. Happy with the overall vehicle but this safety function is fallible and unsafe.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11530591,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2023","dateComplaintFiled":"07/06/2023","vin":"7SAYGDEE7PA","components":"FORWARD COLLISION AVOIDANCE","summary":"My Tesla has experienced several phantom breaking occurrences while on the highway where autopilot engages break aggressively when there is no collision possibility and almost caused rear end collisions into my car. Very terrifying and this needs to be addressed.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11530663,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/06/2023","dateComplaintFiled":"07/06/2023","vin":"7SAYGDEE3PF","components":"UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE","summary":"I am filing a complaint about 2 separate issues. The first issue is water leaking inside of the center console. I drove my vehicle through the car wash for the first time this morning. Apparently the process of receiving an undercarriage wash left soapy water inside my center console. I have taken a photo.   The second issue is that I can't operate cruise control (which is branded as Traffic Aware Cruise Control) without worrying about the vehicle brakes being aggressively applied in situations where they shouldn't be. I was almost rear ended on the highway last week when I had TACC set to 70mph and the vehicle decided to slam on the brakes for no reason.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11530719,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/29/2023","dateComplaintFiled":"07/06/2023","vin":"7SAYGDEE3PA","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"I had a very dangerous phantom breaking event while driving on the interstate. The car slammed on the brakes for no reason and I nearly had a rear end collision. There was nobody in front of me, sun was not a factor, road was flat and straight, weather was clear. Car was on cruise control only.   I was driving Interstate speed, about 70 mph, and without warning the Tesla Model Y slammed on the brakes and the only reason we didn\u2019t get rear ended was because I quickly hit the accelerator to get out of the braking action. My dogs also went flying forward in the back seat and my passenger was wretched forward and scared b/c it came out of nowhere.   There was no indication from the car before, during our after that there was a problem. I have notified Tesla of the incident, but don\u2019t expect they will do anything.   This happened Thursday June 29, 2023 at 4pm CT.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11530274,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2023","dateComplaintFiled":"07/04/2023","vin":"7SAYGDEE7PA","components":"FORWARD COLLISION AVOIDANCE,LANE DEPARTURE","summary":"While driving on the freeway at a speed of 72 MPH thr speed limit was 75 MPH used cruse control no vehicles are onfront of me and it did a sudden brake and went to 0 luckily escaped from life threat behind me other vehicle was their that driver handled well if not it would have effected worse. Happend couple of time since I was new Tesla I thought I was not handling properly serious life threat issue scared to drive","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11530280,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/03/2023","dateComplaintFiled":"07/04/2023","vin":"7SAYGDEF1PA","components":"VISIBILITY/WIPER","summary":"The auto wiper system of the Tesla Y failed miserably in a torrential downpour while traveling on a major highway on the east coast.  The wipers were working fine but after the downpour they simply stopped working.  Fortunately, we were able to pull to the side of the road, get on the touchscreen and manually turn them on.  We did not use the \u201cauto\u201d mode of the wipers again on our trip.  There is a serious defect on the auto mode on our Y!","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11530305,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/04/2023","dateComplaintFiled":"07/04/2023","vin":"7SAYGDEE9PF","components":"FORWARD COLLISION AVOIDANCE","summary":"Vehicle experienced phantom braking while on the highway.  Vehicle was travelling at 85mph while Autopilot was engaged - hands were on steering wheel and no warnings were flashing.  Vehicle experienced rapid braking/deceleration with no objects in front of vehicle - road was empty and no other vehicles were around.     Incident occurred on 07/04/2023 @ 0544hrs MST.    Vehicle displayed no warning signs during incident.   This has occurred multiple times in the past while Autopilot was engaged.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11530316,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/04/2023","dateComplaintFiled":"07/04/2023","vin":"7SAYGDEE8PA","components":"VEHICLE SPEED CONTROL,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"Phantom braking issue- Brakes were automatically applied while driving on open highway with no other vehicles around. Autopilot was in use, speed set to limit of 75 mph.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11530053,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/02/2023","dateComplaintFiled":"07/03/2023","vin":"7SAYGAEE8PF","components":"FORWARD COLLISION AVOIDANCE","summary":"I live in Fremont, CA. A few hours ago, I was driving from Mountain View to my home. When I was in the left most lane of CA-237 driving at like 70 mph on adaptive cruise control, the car started to brake really hard all of a sudden. There was nothing ahead of me as far as I could see at that point, there was no car close to me in the right lane either, and there wasn\u2019t any kind of sharp turn or something. The braking was so sudden, forceful, and above all unexpected that we were really shocked and scared (and of course experienced a horrifying jerk).   The same kind of thing has happened once before with the same car when the car began to brake suddenly and forcefully even though there was no one in sight on the highway.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11530154,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/19/2023","dateComplaintFiled":"07/03/2023","vin":"7SAYGDEE5PF","components":"VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE","summary":"Tesla's Autopilot feature regularly experiences \"phantom braking\".  A typical scenario is while traveling on an interstate highway in Idaho, Oregon or Washington state at the speed limit (70 to 80 MPH), the car will suddenly and violently decelerate.  The severity can vary between annoying to so extreme that the passenger is thrown forward hard enough to engage the retention mechanism in the seat belt.  This happens under seemingly perfect conditions-- mid-day, clear skies, clear lane markings, smooth pavement in good condition, straight section of road.  The deceleration can be overridden by pressing the accelerator or disengaging autopilot but by that time the risk of being rear-ended by anyone traveling close behind is very high.  For this reason I've been using the feature less and less which leaves me without any form of basic cruise control.  In two different trips of around 500 miles, phantom braking has occurred between 10 and 20 times each.    In two different service requests, Tesla has confirmed that my car, including the vision system, is operating within normal specifications.  Beyond that they're unwilling to engage in any form of diagnosis or investigation.  There are two fundamental problems here: 1) Tesla's Autopilot feature in unreliable and dangerous 2) The car I purchased was advertised to have Cruise Control, implemented by Tesla with their Autopilot feature.  Because of 1), it effectively has no Cruise Control.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11529975,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/04/2023","dateComplaintFiled":"07/02/2023","vin":"7SAYGDEE3PA","components":"VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE","summary":"While driving highway speeds in autopilot (cruise control) I experience sudden heavy breading for no reason.  No cars around on a flat road.  Once while in front of another car which scared me enough not to use it anymore.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11529916,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2023","dateComplaintFiled":"07/01/2023","vin":"7SAYGDEE3PF","components":"VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE","summary":"During our road trip today on the HWY cruise control was engaged. without warning several times the car decelerated from 75 (speed of traffic) to 50 which could have caused an accident had other cars been following closer. We can no longer trust the cruise control mode as this is a serious safety concern.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11529868,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/29/2023","dateComplaintFiled":"07/01/2023","vin":"7SAYGDEEXPF","components":"FORWARD COLLISION AVOIDANCE","summary":"The auto steer cruise control made a totally unnecessary sudden brake. The vehicle in the front did not make sudden stop. Since my Tesla which was in auto steer made a sudden stop the vehicle behind me had to make a emergency stop due which this cat got rear ended.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11529721,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/30/2023","dateComplaintFiled":"06/30/2023","vin":"7SAYGDEE1PF","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"The cat keeps applying brakes on its own even when there is no obstacle on road. Car applies brake on highway when there is no car on road in front or on side road. It is a very dangerous fault and is an accident waiting to happen. I have complained to local service center many times. They call it Fantom Braking and say that Tesla is working on it. If so, all Teslas should be off road till such time they fix it. I am concerned that it will lead to fatal accidents.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11529558,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/27/2023","dateComplaintFiled":"06/29/2023","vin":"7SAYGDEF2PF","components":"VEHICLE SPEED CONTROL,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"Intermittent braking while in cruise control for no reason.  Nothing in the way, no cars around.  Reduces speeds from 10 t0 50 miles per hour.  At time it reduces speeds almost to a dead stop.  If another car was behind us, could cause a serious crash. Happens at random times.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11529658,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/29/2023","dateComplaintFiled":"06/29/2023","vin":"7SAYGDEE8PA","components":"VEHICLE SPEED CONTROL,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"While driving at highway speeds with the cruise control engaged we have experienced several ghost braking events. Fortunately no other cars have been behind us.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11529420,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/22/2023","dateComplaintFiled":"06/28/2023","vin":"7SAYGAEE1PF","components":"FORWARD COLLISION AVOIDANCE","summary":"When using traffic aware cruise control the car frequently brakes for no reason. The braking put the car in danger of being rear ended. The road was straight, clear weather, no change in speed limits or excessive speed.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11529464,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/14/2023","dateComplaintFiled":"06/28/2023","vin":"7SAYGDEE8PF","components":"FORWARD COLLISION AVOIDANCE","summary":"While traveling with cruise control engaged between 65-70 MPH, car suddenly disengages acceleration and applies braking to drop by 5 to 10 mph with no obstacles or traffic in front of car.  Must immediately press on accelerator pedal to cancel braking.    If another car following too closely, rear end collision possible.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11529119,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/15/2022","dateComplaintFiled":"06/27/2023","vin":"7SAYGDEE0PA","components":"VEHICLE SPEED CONTROL","summary":"The contact owns a 2023 Tesla Model Y. The contact stated while driving at an undisclosed speed and attempting to accelerate, the accelerator pedal vibrated briefly before returning to normal functionality. The contact stated that the failure was intermittent. There were no warning lights illuminated. The vehicle was taken to the dealer; however, the mechanic was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 5,000.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11529103,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/20/2023","dateComplaintFiled":"06/27/2023","vin":"7SAYGDEE3PF","components":"AIR BAGS,WHEELS","summary":"The car suddenly crossed the double yellow line on a local road and hit another car coming from the opposite direction on a local road (Adams Lane, North Brunswick, NJ).  The wheel joint was faulty that broke (see attached pictures) and pull the car to the other side of the road without warning.  Even the airbag in this car is not deployed. The vehicle was towed by police to a garage (Coppa's Service Center & Towing, 1 Moore Road, North Brunswick, NJ 08902. ph. 732-297-7530). The vehicle has been declared as a total loss by the insurance company.  Because my car crossed the yellow line and hit the other car, I got tickets (crashdocs.org; Police Report # [XXX]; Date: 06/20/2023). I and the lone person the other care are lucky to survive this accident. I feel that such a fault might put other Tesla Model Y drivers/passengers and others in danger on the road. Please investigate to keep people safe. [XXX]  INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11528726,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/25/2023","dateComplaintFiled":"06/25/2023","vin":"7SAYGDEE5PF","components":"FORWARD COLLISION AVOIDANCE","summary":"I was driving using \"auto-pilot\" for speed control while going 70mph my vehicle randomly braked hard for no reason (maybe a cloud shadow) causing the vehicle behind me to swerve into the shoulder.  I just bought the car 3 weeks ago and am very disappointed that the vehicle doesn't come standard with cruise control that won't cause accidents.  This is a recurring issue with using autopilot in my vehicle.  I don't feel safe and will be contacting tesla next.   Although I doubt they will be of much help.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11528731,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/25/2023","dateComplaintFiled":"06/25/2023","vin":"7SAYGDEE8PF","components":"FORWARD COLLISION AVOIDANCE","summary":"On every trip in my 2023 Model Y there is phantom braking for no reason with no cars in front of or around me. It happens on the highway on perfectly clear days, with no hills, no signs, no shadows or bridges, with no cars in front of me or behind me on completely straight roads in addition to happening when there are other vehicles around. I will be traveling at highway speeds and the car slows enough to be terrifying and throw objects around the car. I have stopped using cruise control and auto pilot because I\u2019m scared of the car. I reported the problem to Tesla on the phone and through their app the first time it happened multiple times on one trip and they said that they looked at the logs and that it didn\u2019t happen. Since my family was with me in the vehicle, I have witnesses. I was told to self report by pressing the right flywheel and log every time it happens. I did that but since it happens a lot I refuse to use the features. I think Tesla should allow us to return these vehicles for refunds.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11528783,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/29/2023","dateComplaintFiled":"06/25/2023","vin":"7SAYGDEF6PF","components":"POWER TRAIN,ELECTRICAL SYSTEM","summary":"My new model y has caused numbness and tingling in both myself and passengers of my car while driving. Tesla has stated nothing is wrong with the car. It injures me every time i drive it. they forced me to take the car back and return my model y loaner car. The loaner vehicle caused no issues at all.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11528787,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/25/2023","dateComplaintFiled":"06/25/2023","vin":"7SAYGDEE8PA","components":"VEHICLE SPEED CONTROL,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"Multiple moments of phantom braking 15+ times TODAY driving from North Platte, NE to Havelock, IA on cruise or auto pilot. Extremely dangerous, could've caused pile ups/rear end collisions. Screen would 50% of the time show a semi or vehicle in front of me when nothing was there. I tried cleaning the windshield, thought it helped for a bit then it happened again. This happened on both interstate driving and highway driving into the sun and not into the sun. Could be very hazardous - very abrupt emergency braking at interstate speed limits. at the Shelby, IA super charger, another Tesla owner expressed he had also just reported multiple phantom braking incidents today as well and reported it to Tesla.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11528663,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/20/2023","dateComplaintFiled":"06/24/2023","vin":"7SAYGDEE3PA","components":"UNKNOWN OR OTHER,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"On a trip to Prescott, AZ and back to Los Angeles, I encountered the following problem about 5 separate times.  While driving at freeway speeds (70-80mph), the car suddenly and violently, without warning, applied the brakes vary hard (with no input from me).  This threw me forward while the car continued to decelerate. In one instance, there was a class C motorhome traveling behind me fairly closely as if to pass.  This was on a 2-lane road in the Arizona \u201ccountryside.\u201d  It was between 6:20am and 7:15am on Saturday, May 13th.  The motorhome following me had to make a split-second decision to either crash into the rear of my car, or swing out left into the oncoming lane.  He chose the latter.  Fortunately, there was no oncoming traffic or it surely would have been a fatal, head-on accident between the motorhome and a car traveling in the opposite direction in the oncoming lane.  The motorhome then continued to pass me and no accident resulted.   In the other 4 times that the brakes suddenly applied, there was no one close enough behind me where they could not have slowed down to avoid an accident.   Obviously, this was very disturbing to me.  I finally realized that the Automatic Emergency Braking (AEB) feature was set to \u201con\u201d (by default). I then turned it off.  No further incidents occurred after this.   At this point, I will not travel on a busy freeway with the AEB feature activated\u2026\u2026it is simply too dangerous. If this issue happens on a busy freeway, the likelihood of someone crashing into the rear of my car is fairly high.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11528695,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/03/2023","dateComplaintFiled":"06/24/2023","vin":"7SAYGDEE2PA","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"My 2023 Tesla model y occasionally applies phantom braking when ADAS is on. The car brakes very abruptly therefore it may cause rear end collision.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11528498,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/17/2023","dateComplaintFiled":"06/23/2023","vin":"7SAYGDEF0PF","components":"ENGINE","summary":"The contact owns a 2023 Tesla Model Y. The contact stated while driving 40 MPH, a message that the vehicle was shutting down was displayed and the vehicle stalled. The contact was able to restart the vehicle and the vehicle started operating normally. The vehicle was taken to the dealer and the contact was informed that a wiring harness clip was not clipped correctly. The vehicle was repaired but the failure recurred several times. The vehicle was taken to the dealer and the contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 41.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11528269,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/19/2023","dateComplaintFiled":"06/22/2023","vin":"7SAYGDEE7PA","components":"VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE","summary":"Just returned from round trip from Kansas City Mo. to Denver Colorado. Used the cruise control quite a bit on the trip. On 10-15 occasions the regenerative braking automatically came on for no reason.In one instance I was driving the 75 mph speed limit and a car was following too close when the regenerative braking activated and almost caused a crash.It seemed a lot of the times it happened on a bridge but not all of the time.Nothing was in front of me that should have caused this to happen.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11528352,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/22/2023","dateComplaintFiled":"06/22/2023","vin":"7SAYGDEF2PF","components":"FORWARD COLLISION AVOIDANCE","summary":"When on highway car often slams in the brakes when cruise control is on for no reason. At least once every drive causing me to be nearly rear ended.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11528165,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/17/2023","dateComplaintFiled":"06/21/2023","vin":"7SAYGDEE7PF","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"When driving between Elgin, OK and Oklahoma City, OK phantom breaking occurs sometimes two to four times.  It isn\u2019t safe driving 75 MPH and the car suddenly brakes for no reason.  I reported the issue to the Tesla service center in Oklahoma City, OK and they acknowledged it is an issue, but said there is not a repair for the issue.  They said it is a software/mapping issue that will hopefully be resolved in the future.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11528173,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/21/2023","dateComplaintFiled":"06/21/2023","vin":"7SAYGDEE5PF","components":"VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE","summary":"I am finishing a drive across the country and every time I put my Tesla into cruise control or adaptive cruise control, it will eventually abruptly break for no reason, in traffic with cars. It can only be restarted by stopping the cruise control feature and turning it back on, after which it inevitably happens without any warning","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11528219,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/14/2023","dateComplaintFiled":"06/21/2023","vin":"7SAYGDEE8PA","components":"FORWARD COLLISION AVOIDANCE","summary":"While driving and using the cruise control the car suddenly braked hard. On some occasions we lost 20 mph before reacting and applying pressure to the accelerator. At other times we only lost 3 mph before the car corrected itself. We had perhaps 15-18 incidents in less than 2 hours. We tried switching off the AEB system but that did not help. In all cases there were on I-25 between Pueblo and Trinidad and there were no cars within a few hundred yards of us. It was sunny and about 75 all day. I've since read about \"phantom braking\" with Teslas and that sounds like exactly what was happening. The vehicle is currently with the dealer for repairs.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11527875,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/15/2023","dateComplaintFiled":"06/20/2023","vin":"7SAYGDEE9PA","components":"STRUCTURE,LATCHES/LOCKS/LINKAGES","summary":"The contact owns a 2023 Tesla Model Y. The contact stated while driving a variable speed with the front passenger's seat unoccupied, the front passenger's side door made abnormal rattling sounds. There was no warning light illuminated. The contact stated that the failure occurred mainly while driving on a bumpy road surface. Additionally, the contact stated that upon closing the door, she noticed that the door failed to close securely with approximately 5mm gap between the door and the frame. The vehicle was taken to a Tesla Service Center, who informed the contact that the door needed to be taken apart for diagnostics tests and declined to test drive the vehicle. The vehicle was not diagnosed nor repaired. The contact stated that a mobile Tesla Technician later inspected the vehicle at the residence and advised the contact to take the vehicle to the Tesla Service Center for a diagnostic test and repair. The contact was charged a repair cost. The vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 1,000.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11527644,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/18/2023","dateComplaintFiled":"06/19/2023","vin":"7SAYGDEF7PF","components":"STEERING","summary":"My model y was park in our garage and when we decided to go out to get some food around 7pm and when I started backing out the steering wheel seems \u201clocked\u201d that like 5 seconds after the car start moving\u2026 I move it forward so it won\u2019t be in the street or side wall and I tried to walk away and lock it and it happened again.  I did for 5 times and I even ask people who we know that have Tesla and I even turn the power off and waited two minutes and still the steering wheel locks up.  I made an appointment and for this Thursday and I added that the car is undriveable because it seems like their help service in the app says \u201cbring all the keys\u201d\u2026 I have been reading online about and how to troubleshoot but it seems like it\u2019s a defective \u201celectrical component\u201d and it\u2019s been happening to other people as well and some was driving in the freeway.  We love our Tesla but why and how these things pass their quality checks? Please check their products as in cars for the safety of everyone.  I have my fianc\u00e9e and two kids in their car seat when this thing happened and I\u2019m glad we weren\u2019t in the freeway.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11527716,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/28/2023","dateComplaintFiled":"06/19/2023","vin":"7SAYGDEE7PA","components":"STEERING","summary":"About 24 hours after the car was delivered I performed the first routine OTA software update. Upon putting the car into drive for the first time after finishing the software update, the power steering failed with a \"power steering reduced\" warning before the car could move. The steering wheel would not move without great effort. A power cycle cleared the issue. After remotely viewing the vehicle logs, Tesla service inspected the car about two weeks later at a service center. The service center determined the issue was resolved by a firmware update. The issue has not come back since the initial occurrence. The service center was aware of the problem and was initially prepared to replace the steering rack.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11527639,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/18/2023","dateComplaintFiled":"06/19/2023","vin":"7SAYGDEE9PF","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"Phantom braking in cruise control almost caused being rear ended.  This happens all the time! Super dangerous","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11527726,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/07/2023","dateComplaintFiled":"06/19/2023","vin":"7SAYGDEE4PA","components":"FORWARD COLLISION AVOIDANCE","summary":"While the cruise control was engaged and traveling on a two lane road, the adaptive cruise control kicked in when it sensed a bicycle on the side of the road. There was an immediate hard braking applied by the car. Had there been a vehicle behind us we would have been rear ended. A few days later under very similar circumstances on a two lane road the brakes were applied by the vehicle. There were no other cars in sight - we were the only ones on the road. The only logical conclusion is the adaptive cruise control thought that the skid marks that were on the road was an obstacle that it braked for. Again, if there had been a vehicle behind us there would have been a collision. We contacted Tesla service in Reno, Nv. , advising of the above and requesting the adaptive cruise be disabled. We were informed they could not do that and if it happens again take note of time of event and they would review the cameras to see what is triggering the phantom braking. We want it disabled - not waiting for the next incident to occur!","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11527733,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/09/2023","dateComplaintFiled":"06/19/2023","vin":"7SAYGAEE8PF","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"Phantom braking while using cruise control on interstates.  The automatic emergency braking caused severe slowdown reducing speed of vechicle from 75-55mph.  On a 900 mi road trip phantom braking occured a minium of 12 times each direction.  Sudden and unexcpeted braking nearly caused accidents on numerous occasions.  As vehichles following were not expecting a sudden reduction in speed without cause.  In no case was there an obvious trigger, so signs, shadows, debris, or any logical explanation for the dangerous sudden reduction in speed.  Tesla service center in Madison, WI stated it was most likley 'just' a software issue.  Tesla is not responsive to conerns and gravity of situation.  Tesla service said they would inspect vehicle cameras but that would take several weeks, offered no loaner car, and dissmissed any cause for concern repeating the issue was simply a software issue that required drivers to better report 'bugs' and that more cars needed to drive these 'routes' (I-80 and I-76 in this case) in order for more accurate navigation.  Vehichle repeatidly turned back on automatic emergency braking despite driver having disabled this feature.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11527804,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/18/2023","dateComplaintFiled":"06/19/2023","vin":"7SAYGAEE4PF","components":"FORWARD COLLISION AVOIDANCE","summary":"the car will suddenly brake on the highway when the cruise control is on for no apparent reason","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11527319,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/15/2023","dateComplaintFiled":"06/16/2023","vin":"7SAYGDEF6PF","components":"FORWARD COLLISION AVOIDANCE","summary":"Tesla's forward collision system gave another false warning: on June 15, 2023 at 10:00am on Reston Pkwy at Reston, VA while I was traveling around 25mph for a car in front of me, with more than plenty of space between cars. This false warning caused a lot of confusion on my side, I tried to figure out what was wrong, the false warning itself distracted from the road. I can see the Tesla's false warning causing accidents in some cases. This needs immediate attention.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11527185,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2023","dateComplaintFiled":"06/15/2023","vin":"7SAYGDEE5PF","components":"FORWARD COLLISION AVOIDANCE","summary":"The contact owns a 2023 Tesla Model Y. The contact stated that while driving approximately 70 MPH with the Adaptive Cruise Control activated, the Forward Collision Avoidance system erroneously activated, causing the vehicle to abruptly decelerate. The contact stated that during the failure, there was no other vehicles or objects nearby to cause the system to be activated. The contact stated that the failure recurred every 5 miles after the initial failure occurred. After deactivating the Adaptive Cruise Control, the vehicle operated normally. The vehicle was taken to the local dealer who was unable to determine the cause of the failure. The mechanic stated that no hardware failures were found. The contact stated that the failure recurred whenever the Adaptive Cruise Control was activated, while there was no other vehicles or objects nearby. The manufacturer was notified of the failure. The failure mileage was 5,000.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11527260,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/14/2023","dateComplaintFiled":"06/15/2023","vin":"7SAYGDEE3PF","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"Automatic hold disabled. I had multiple instances where automatic hold was disabled. If driver isn\u2019t paying attention to screen it is hard to know and car rolls back on wheel. Earlier when I encountered this issue vehicle was rolling back and my wife caught this issue.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11526922,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/13/2023","dateComplaintFiled":"06/14/2023","vin":"7SAYGDEF6PF","components":"FORWARD COLLISION AVOIDANCE","summary":"My car keeps giving false alarm which itself causes a lot of confusion and safety hazards. This incident took place on June 13, 2023 at 6:13pm on Rte 602/Reston Highway at Reston, VA. While I was driving on the right lane slowly, Tesla fired a false alarm for the car traveling in front of me, at that time my speed was about 15mph and there was plenty space between the cars. I filed bug report with the manufacturer.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11527037,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/07/2023","dateComplaintFiled":"06/14/2023","vin":"7SAYGDEE3PA","components":"VEHICLE SPEED CONTROL,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"My Tesla Model Y is experiencing phantom braking, due presumably to a faulty collission avoidance safety system. With cruise control enabled (not autopilot with lane keeping, only cruise control by depressing the stalk once vs. twice for lane keep) the car will phantom brake, where it slams on the brakes thinking their is a vehicle in its path when there is no vehicle in the front lane.  This has happened to us on a clear toll road in Southern California on Hwy 73, both on June 7th, 2023 and in April/May 2023, where the Tesla slams on its brakes, decelerating us from 65mph to 38mph and below (at which point I slammed the accelerator pedal to avoid a rear end collission), with vehicles directly behind us, almost causing a dangerous accident. This happened with my three children in the back seat. We have experiencing this phantom braking twice in the last 2 months. In all cases the vehicle was well centered in the lane and there was no vehicle in the lane ahead of us, nor did we recently change lanes.  I created a service ticket with Tesla, including bringing it into the service center at Lake Forest, CA, as scheduled, and they explained in person that there is nothing they can do, that they are unable to retrieve any video footage from the vehicle, and sent us away without even looking at the vehicle, replacing any hardware, hardware testing, or test driving it for themselves. We are at a complete loss of what to do with this vehicle that is only 6 months old.  The vehicle has no warning lights or error messages prior to any of these failures.  I feel that this vehicle is unsafe for my family to drive and Tesla is not putting forth reasonable effort to fix the vehicle.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11527095,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/21/2023","dateComplaintFiled":"06/14/2023","vin":"7SAYGDEE3PF","components":"FORWARD COLLISION AVOIDANCE","summary":"This is regarding \u201cphantom braking.\u201d Whenever I engage adaptive cruise control invariably the car will slam on the brakes at random times. Typically on a 350 mile drive I experienced roughly 4 instances. In conclusion I deem this feature too dangerous to use unless the interstate is relatively empty of traffic.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11526778,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/12/2023","dateComplaintFiled":"06/13/2023","vin":"7SAYGAEE2PF","components":"STRUCTURE","summary":"The contact owns a 2023 Tesla Model Y. The contact stated while parked and loading personal items into the rear cargo space, the automatic liftgate independently closed, and the contact was hit on the top of the head. The contact stated that the liftgate feature had not engaged, which normally raised the liftgate to the open position once contact was made with an object other than the gate latch. The contact stated that the liftgate closed automatically after she had backed away after being hit on the head. The contact stated that it was painful, but she did not seek medical attention. The contact stated that a warning chime had not sounded. The contact stated that the liftgate failure had occurred before. The contact had not taken the vehicle to a local dealer or independent mechanic to be diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was 7,251.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11526781,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/02/2023","dateComplaintFiled":"06/13/2023","vin":"7SAYGAEE2PF","components":"EXTERIOR LIGHTING,SEATS,UNKNOWN OR OTHER","summary":"I purchased a [Car Make, Model, Year] on [Date of Purchase] with the understanding that the vehicle was in excellent condition and safe for all passengers. Unfortunately, my experience has been far from satisfactory, as I have discovered multiple issues that were not disclosed to me during the purchase process. First and foremost, the car was misrepresented regarding its safety features and its suitability for passengers riding in the back. Since my purchase, I have noticed significant safety concerns for individuals seated in the back of the vehicle. The lack of proper safety restraints, along with inadequate seat belt functionality, poses a serious risk to the well-being of those riding in the rear seats. I find it deeply troubling that these critical safety aspects were not made known to me prior to the purchase. Moreover, my discontent is further compounded by the fact that, merely two months after my purchase, I discovered that the prices for the same make and model of the car were drastically reduced. This revelation indicates that I paid an inflated price for the vehicle, which is both unfair and unjustifiable. I believe it is only reasonable that I be compensated for this disparity, as it implies a breach of trust and fair business practices. Considering the circumstances described above, I kindly request the following actions to be taken: 1.Conduct a thorough inspection and rectification of the safety issues pertaining to the vehicle, specifically addressing the concerns related to passengers in the back seats. 2.Provide me with compensation for the price discrepancy, reflecting the difference between the price I paid and the drastically reduced prices that were implemented soon after my purchase. 3.Offer an apology for the misrepresentation and lack of disclosure during the sale, which has caused me significant inconvenience and distress. I believe that resolving this matter in an amicable manner is in the best interest of both parties involved.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11526827,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/08/2023","dateComplaintFiled":"06/13/2023","vin":"7SAYGDEF4PF","components":"STEERING","summary":"We purchased the vehicle new approximately 2 weeks ago. After about a week, the steering wheel would lock up randomly. This occurred 6 times on different dates before we were able to get it to the Tesla service department. The vehicle currently remains at Tesla for the next 3 weeks while we await a new steering rack/motor.  The vehicle would lock while in the park position but we were still able to move forward and backward. I\u2019ve read other instances where this has occurred in other Tesla vehicles.  The safety concern is this could have occurred while driving which would have ended in unfavorable circumstances.  This should not be happening in a brand new vehicle and the fact that this has occurred in other Tesla vehicles is very concerning.  I\u2019ve uploaded photos of the errors that showed on the screen when the problem occurred.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11526869,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/13/2023","dateComplaintFiled":"06/13/2023","vin":"7SAYGDEE8PA","components":"STEERING","summary":"2 weeks old car. 350 miles. Coming out of the shopping center, suddenly steering wheel did not steer. It was hard and saw the alert. Went to very close to opposite side of traffic and some how made it to across the road inside the shopping center","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11526882,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/13/2023","dateComplaintFiled":"06/13/2023","vin":"7SAYGDEE0PA","components":"FORWARD COLLISION AVOIDANCE","summary":"I merged onto a 2 lane highway that has cross traffic. The speed limit was 65 mph. I was driving with cruise control (Autopilot) at the speed limit when the car braked very hard. The closest car in front of me was about 0.25 miles and there was no oncoming or cross traffic. I am lucky that there was no car behind me because I would have been rear ended because the breaking was so severe. This is the second time in a month that this occurred. During the first occurrence a truck was crossing the road about 500 feet ahead of me. The car over reacted and braked, but at least there was an apparent reason. Today's event was completely inexplicable. I have decided to stop using Autopilot on two lane roads - it's too unpredictable. I wish the car had regular dumb old cruise control - it would be safer.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11526692,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/12/2023","dateComplaintFiled":"06/12/2023","vin":"7SAYGDEE1PA","components":"VISIBILITY/WIPER","summary":"What component or system failed or malfunctioned, and is it available for inspection upon request?  \u2014 Driver\u2019s side rear view mirror.  Mirror vibrates to a point where rear view is blurred and no longer clearly visible to driver.  How was your safety or the safety of others put at risk?  No event, however I have been unable to clearly see traffic behind me when traveling 60mph+ due this defect.  Has the problem been reproduced or confirmed by a dealer or independent service center?  Yes, I have taken it to the Tesla dealership in Raleigh, NC 3 times for the same issue.  They have openly acknowledged the defect across all Model Y\u2019s and have no fix.  The team tightened the mirror, replaced the mirror, added padding behind without any luck.    Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others?  Yes, I drove the vehicle with a Tesla mechanic at the Tesla dealer in Raleigh, NC\u2014 he acknowledged the defect.  Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear?  This is a Day 0 manufacturing issue since I purchased the vehicle.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11526498,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/28/2023","dateComplaintFiled":"06/12/2023","vin":"7SAYGDEE8PA","components":"FORWARD COLLISION AVOIDANCE","summary":"At 10 AM on a sunny day on Sunday driving on a highway at ~68 MPH on autopilot, car suddenly applied the breaks causing it to stop but I applied accelerator to prevent rear end accident. Accident avoided because road didn\u2019t have much traffic.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11526638,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/05/2023","dateComplaintFiled":"06/12/2023","vin":"7SAYGDEE7PF","components":"FORWARD COLLISION AVOIDANCE","summary":"While using Tesla's Adaptive Cruise Control on the highway, the car's Automatic Emergency Braking system applied brakes and decelerated rapidly with no obstacle on the road, as if an immanent crash was about to happen. The risk was greatest when it happened with a car traveling behind us and didn't anticipate my car braking since there was no reason to do so.  My wife and I felt like we could be rear-ended.  This happened several times over many days traveling across the country.  On June 5th, at about 8:30 AM Mountain Time, I called Tesla Service.  I called to learn if this could be fixed.  I spoke with the front line employee, and than escalated my call and spoke to the supervisor.  Both said the car was acting as intended, that this happens with all versions of auto pilot, and there was no way to fix it.  Even when I turn off the Automatic Emergency Breaking feature, phantom braking still occurs.  This call was recorded by Tesla, and they have the record.    On long drives, it really helps to use this technology, even though using it puts us at risk.  I support filing a claim at Tesla.com/legal or joining class action suit.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11526639,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/23/2022","dateComplaintFiled":"06/12/2023","vin":"7SAYGDEE1PF","components":"FORWARD COLLISION AVOIDANCE,ELECTRICAL SYSTEM","summary":"The contact owns a 2023 Tesla Model Y. The contact stated while driving 70 MPH with the Adaptive Cruise Control or Autonomous Self Driving feature activated, the vehicle experienced phantom braking. No warning light was illuminated. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 1,008.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11526408,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/08/2023","dateComplaintFiled":"06/11/2023","vin":"7SAYGDEE7PF","components":"VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE","summary":"The Adaptive Speed Control will randomly, abruptly decelerate the vehicle for absolutely  NO reason.  This certainly is safety item if a car were following me.  With the Tesla set in the \"Hold\" setting for regenerative battery charging purposes, this is the same as slamming on the brakes.   Also, this vehicle now only utilizes cameras for sensing everything and it falls short in this area.  Other times this happens includes: Orange cones in construction areas, a vehicle crowding the center line in multi-lane highways and also, vehicles traveling the same direction ahead of you in a curve.  In these instances, cameras and or computers processing the camera information is getting it wrong...","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11526472,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/02/2023","dateComplaintFiled":"06/11/2023","vin":"7SAYGDEE7PF","components":"VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE","summary":"Car under adaptive cruise control braked hard after changing lanes from behind another vehicle to an open lane with no traffic. Went quickly from 65 to 20 mph until driver started accelerating manually","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11526319,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/09/2023","dateComplaintFiled":"06/10/2023","vin":"7SAYGDEF6PF","components":"FORWARD COLLISION AVOIDANCE","summary":"I am filing the following two incidents regarding false and faulty warnings of the forward collision system. I also filed \"bug reports\" with the manufacturer, will ask for a service appointment. 1.On June 7, 2023 at 9:10am while I was driving from Fairfax, VA to Arlington, VA on Rte 50, this section of the road had 3 lanes, the left most lane was blocked with a car signaling for a left turn. I am in the middle lane, which is slowed down, there is plenty of distance between my car and the one in front of me. At that point of time, I received a false alarm. 2. On June 9, 2023 at 8:11pm while I was traveling with family on Rte 620, one lane slowed down due to approaching a roundabout my car fired another faulty forward collision warning. Everybody in the car is confused, trying to figure out what is going on. There is plenty of distance, double the legally required, between my card and the car in front of me.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11526329,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/03/2023","dateComplaintFiled":"06/10/2023","vin":"7SAYGDEE5PA","components":"VEHICLE SPEED CONTROL,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"Phantom braking at highway speed.  Maybe a shadow or line on the road confuses the system and slams on brakes.  Is more common if the cruise is engaged.  Happens every day.  My commute is about 30 miles happens once or twice every drive.  Increases risk of being rear ended.  The car is not FSD enabled.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11526380,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/10/2023","dateComplaintFiled":"06/10/2023","vin":"7SAYGDEE1PA","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"I drive in West Texas, no hills but some rises and slopes, mostly flat. Going from Odessa to Lubbock (5AM) maybe 2 phantom braking episodes. Coming back on a clear, sunshiny day I experienced 15-20, out of the blue. Scared me to death. No cars within 100 yards, just BAM and it braked. Another 6-7 when the car thought a car over taking me was a problem and braked or one coming in a two lane (just about 5 miles only) thinking there was a danger. We are talking about excellent 4 lane highways with excellent pavement and markings.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11526211,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/09/2023","dateComplaintFiled":"06/09/2023","vin":"7SAYGDEE1PF","components":"FORWARD COLLISION AVOIDANCE","summary":"The adaptive cruise control was on today at and around 10:30am on highway 101N in the Bay Area, CA from Woodside exit on 101N to 6th street exit on 280 in SF. The listed highway speed started changing erratically causing the car to break to slow without cause and I had to take over to avoid being rear ended.  There were no cars ahead of me that were close enough to cause breaking, and no construction zone or signage either. It was the listed highway speed that kept changing erratically from 65mph to as follows:  25 mph for a few minutes in a 65mph zone, then back to 65mph 25mph for a few minutes in a 65mph zone, then back to 65mph 35mph for maybe a minute in a 65mph zone, then back to 65mph 55mph for a short minute in a 65mph zone, then back to 65mph 30mph for a minute or so in a 65mph zone, then back to 65mph 25mph for a few minutes in a 65mph zone","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11526070,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/06/2023","dateComplaintFiled":"06/08/2023","vin":"7SAYGDEE2PA","components":"VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE","summary":"I experience multiple and frequent phantom braking events when using the Active Cruise Control. This continues to occur every time I use cruise control, and occurs even on straight empty roads on bright sunny or overcast days, and creates a serious safety issue for any vehicles that are following. The deceleration is rapid because of the regenerative braking capabilities of the vehicle. There are no warnings lamps or indications associated with these random braking events.  The vehicle has not been inspected by the manufacturer, but my research shows this is a common defect reported by many Tesla owners.  Tesla should, at a minimum, provide a software option to deactivate Active Cruise Control and make it a non-traffic aware system until such time as a bug proof system can be produced.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11525873,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/07/2023","dateComplaintFiled":"06/07/2023","vin":"7SAYGDEE8PF","components":"VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE","summary":"We upgraded our auto pilot to the advanced auto pilot system and when driving from Denver to Santa Fe the Tesla would brake abruptly without notice or reason. The braking reduced speed by at least 30-40 mph in a matter of a second or two. This occurred 6 times during this drive. The concern is if this happens when other cars are driving behind our car, it will cause a collision.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11525423,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/04/2023","dateComplaintFiled":"06/05/2023","vin":"7SAYGDEE6PF","components":"VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE","summary":"This has been a consistent on-going issue with my brand new 2023 Tesla Model Y.  While using  Autopilots Traffic-Aware Cruise Control and the Autosteer feature the car will without warning begin braking.  Each time is different in regards to severity of the breaking but it is typically like letting off the accelerator pedal which in a Tesla is comparable to significant breaking.  Have taken two highway road trips and on both trips, the phantom breaking has occurred multiple times.  Some of the incidents the car would go from 75MPH to 45MPH in a matter of seconds.  From research done, this \"Phantom Breaking\" is a serious issue that Tesla says is due to software issues and not hardware issues.  Our safety was put at risk because the person behind us might not be paying attention when cruising on open road, during daylight, etc and could rear-end our car.  There have been no predictors or weather conditions that cause the braking.  Usually, for us, has happened on sunny days on multi-lane highways with not a lot of traffic.  Have taken car to dealer and they state it is a software issue.  No warning signs that the breaking would happen and no objects or cars show up on the screen when it happens.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11525275,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/03/2023","dateComplaintFiled":"06/04/2023","vin":"7SAYGDEE7PA","components":"STEERING","summary":"Over the past few weeks, I have been experiencing significant problems with the steering wheel of my car. Upon starting the vehicle, the steering wheel frequently locks or becomes exceedingly stiff, requiring significant physical effort to turn. Rebooting the system, exist then re-entering the car can sometimes fix the issue temporarily to make it drivable for the current trip.    This issue not only causes inconvenience but also poses a serious threat to safety as it sometimes persists even while driving. Yesterday it happened again when I drove the car to the dealer for diagnosis and repair. Luckily, it didn't happen when I was on highway, it happened when I existed the highway and stopped at the first traffic light when the steering wheel became extremely difficult to turn again.   The car is in the service center since 6/3/23.  Operating a vehicle under such conditions is challenging and risky, creating potential hazards for both myself and other road users. This defect could lead to an inability to navigate or respond effectively to traffic situations, thereby greatly increasing the risk of an accident.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11524759,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/14/2023","dateComplaintFiled":"06/01/2023","vin":"7SAYGDEE9PF","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"I bought the Model Y in Feb 2023, after 2 months of driving, 3 weeks back on 5/14/2023, all of sudden the car lit up Yellow Brake indicator on dashboard while I was driving downhill. I didn't understand what this indicator meant but when I needed to brake - I could not brake at all, so I let regenerative braking slow the car down which it did. I was horrified as I was on the road at that time, so I tried to find parking to park the car and then read online what this indicator meant, but felt very unsafe to drive the car home. Since then Brakes doesnt work and ABS seems to push back my foot hard and Adaptive cruise controld doesnt work at all. I have service appointment on 6/6 which is the first appointment I could find close to my home.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11524790,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/28/2023","dateComplaintFiled":"06/01/2023","vin":"99999999999","components":"VEHICLE SPEED CONTROL,SERVICE BRAKES, ELECTRIC","summary":"2023 TESLA Y -Consumer is writing about concerns with the speed assistance, auto-pilot (quick stopping action). Consumer was unaware of the dangers and that there was no cruise or lane control. Consumer submitted service request. Consumer has listed  summary of observations & incidents. Consumer listed several questions: Are all Tesla Y prone to phantom breaking? Did we get a lemon? Can we get it fixed? Can Tesla replace the computer? Can we get a replacement car? Can we make the sales go back and instead buy a safe car?  Do you have to be in an accident, having someone injured or having someone killed for Tesla to provide a warning to customers of Tesla Y?  As a new Tesla owner what I the next step? Can we trust our Tesla Y not to cause an accident? Should we garage the car until Tesla has made its needed software updates? Can we return the car to Tesla? Get it replaced?","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11524922,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/15/2023","dateComplaintFiled":"06/01/2023","vin":"7SAYGDEE0PF","components":"TIRES","summary":"The contact owns a 2023 Tesla Model Y equipped with Continental Tires, Tire Line: ContiSport Contact 5 ContiSilent, Tire Size: 255/45/R19, DOT Number: 1AF0FBJJL4321. The contact stated while parking the vehicle, the front and rear passenger\u2019s side tires struck the curb. The contact inspected the tires and became aware of tearing of the tires. Upon investigation, the contact discovered that the failure was referred to as chunking. The vehicle was taken to the dealer, who declined to replace the tires and advised the contact to contact the tire manufacturer. The manufacturer informed the contact that due to curb impacts; the warranty was voided and that the contact would incur the cost of replacing the tires. The tires were the original equipment. The tires were not replaced. The failure mileage was 4,000.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."},{"type":"Tire","productYear":"9999","productMake":"CONTINENTAL","productModel":"PROCONTACT","size":"255/45R19 104W XL","manufacturer":"Continental Tire the Americas, LLC"}]},{"odiNumber":11524928,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/31/2023","dateComplaintFiled":"06/01/2023","vin":"7SAYGDEF6PF","components":"FORWARD COLLISION AVOIDANCE","summary":"My car's forward collision warning system, gave another false warning: 1. May 31, 2023 at 9:04am 2. While driving on Rte. 50 at Fairfax, VA 3. I had more then enough safe distance between my car and the car in front of me The forward collision system provided sound, and visual alarms for the unwarranted situation that I described above. This cause a great deal of confusion, shock and distracted me from the road.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11524761,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/31/2023","dateComplaintFiled":"06/01/2023","vin":"7SAYGDEE7PF","components":"UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE","summary":"Drove my Tesla on a road trip for the first time and while driving the vehicle would slam on the brakes with no vehicle object or person in front of the vehicle. Very dangerous due to driving 70mph and vehicle tried to come to stop with vehicles behind me. This happened at least 3 times while in adaptive cruise control.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11524679,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/31/2023","dateComplaintFiled":"05/31/2023","vin":"7SAYGDEF5PF","components":"UNKNOWN OR OTHER","summary":"The driver floor mat that goes up on the foot rest keeps coming off and I fear it will start interfering with the brake pedal.  I have contacted Tesla and they refuse to fix the issue as they say there is no way to repair it.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11524687,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/29/2023","dateComplaintFiled":"05/31/2023","vin":"7SAYGAEE3PF","components":"FORWARD COLLISION AVOIDANCE","summary":"The car drops the speed suddenly when the car is in autopilot mode .I have noticed this issues on interstate so far . I-68,I-90,I-76,I-80. It happened 6-8 times so far since i bought the car (3/7/2023 ). This is a dangerous situation and high risk of collision from the rear . I have informed Tela service team and i have been acknowledged that there is no solution at this point but they were working on the software updates . I kindly request NHTSA to ask Tesla to recall the car until the issue gets fixed . I'm really worried .","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11524698,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/28/2023","dateComplaintFiled":"05/31/2023","vin":"7SAYGDEE7PF","components":"FORWARD COLLISION AVOIDANCE","summary":"Driving directly north on SR281, about an hour before sunset. Perfectly clear dry sunny day. No traffic for at least 500ft in front of me. A car immediately behind me (about 2 car lengths)..  The sun was at the roughly 10 o-clock position (Horizontal plane, 12 o'clock being directly forward/North), and at about 10 o'clock vertically (12 o'clock being directly up, West at 9 o'clock, East at 3 o'clock, centered on my position).  Full Self Driving beta visualization was enabled. The vehicle was not in AutoSteer or Full Self Driving mode - but it was in Traffic-Aware Cruise Control mode.  My car braked hard and suddenly, causing the car behind me to brake. On the FSD display, a red vehicle was rendered on top of my location (driver position of this \"ghost\" vehicle would have been ~2 feet in front of where I was sitting). This phantom car appears to have been caused by lens flare from the sun. This sequence of events repeated itself four or five times over the next few minutes, with the ghost car appearing, the car trying to brake, and then disappearing.   My safety was put at risk due to hard and unexpected braking under conditions where there was no reasonable expectation that I would need to perform an emergency stop. The risk was from the vehicle behind me having to unexpectedly stop; without an attentive drive this would have caused a collision.  The vehicle has not been examined by any dealer or service center, and appears to be a software problem that occurs under specific lighting conditions.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11524746,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/21/2023","dateComplaintFiled":"05/31/2023","vin":"7SAYGDEF0PF","components":"VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE","summary":"Experienced dangerous situation while using Speed Control, aka: Cruise Control, with NO vehicles ahead of mine, a totally empty road in New Mexico on I-25, the Tesla Model Y with 2,000 miles on it suddenly braked, dropping the speed over 15mph, then suddenly accelerated, I read this is a known problem and is known as Phantom Braking. It happened several times during the trip, once with a vehicle behind me creating a VERY dangerous situation. I have stopped using this feature until Tesla offers a proven fix for the issue.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11524427,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/28/2023","dateComplaintFiled":"05/30/2023","vin":"7SAYGAEE0PF","components":"SEAT BELTS","summary":"One of the seat-belt in the rear seat stopped clicking into the buckle and as a result the seat belt was unusable. The seat-belt latch plate would slide into the buckle, but wouldn't click and stay in there.   Since this happened on a long road trip, it put one of the passenger at risk all through the road trip as they could not use the seat belt during the trip back home.  Tesla technician is expected to come in next few days to inspect it and fix the seat buckle.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11524260,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/28/2023","dateComplaintFiled":"05/29/2023","vin":"7SAYGDEE4PF","components":"VEHICLE SPEED CONTROL,SERVICE BRAKES,VISIBILITY/WIPER","summary":"Repetitive phantom braking.  Happens quite often.  Three time today on the intestate.  I had cruise control set at 71mph and without any vehicle or obstacles in the area the car hard breaked from 71 down to 40.  I have it on video.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11524343,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/12/2023","dateComplaintFiled":"05/29/2023","vin":"7SAYGDEE3PF","components":"VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE","summary":"Approximately 5 times while using Adaptive Cruise Control my 2023 Tesla Y will abruptly brake and slow down approximately 10-15 mph even through there are not roadway dangers.  It is a startling event every time.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11524208,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/27/2023","dateComplaintFiled":"05/28/2023","vin":"7SAYGDEF6PF","components":"FORWARD COLLISION AVOIDANCE","summary":"I have my car serviced 4(four) times, most recently on May 26, 2023 at Tesla Sterling, VA Service Center. While traveling with family on May 27, 2023, we had three false warning incidents, each caused serious confusion and distress: 1. On May 27, at 12:47pm on Alder Woods Dr. at Fairfax VA - my car issued a false warning for a legally parked car on the street.  2. On May 27, at 6:51pm on I-495South - my car issued another false alarm for a slow downed traffic, for the car travelling in front of me - going well below the speed limit, with a lot of space between two cars. 3. On May 27, at 6:53pm on I-495South - my car issued a third false alarm for the same slow downed traffic, and for the same car as I described above - going well below speed limit, with a lot of space between two cars.  Tesla's Forward Collision System warnings can't be turned off, the false alarms as I described above cause a lot of confusion. I need to look at the screen to study what was going on, the false warnings system distracts me, which may cause other serious injuries or problems. Also, the forward collision system is connected to Tesla insurance, I am paying 2 times more than what I started to pay, due to false warnings, when I purchased the car 6 months ago, for no good reason.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11524179,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/27/2023","dateComplaintFiled":"05/28/2023","vin":"7SAYGDEF1PF","components":"VEHICLE SPEED CONTROL,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"While driving on a relatively straight, 2-lane highway with cruise control set and no autopilot, the car started to brake suddenly and aggressively. This caused the car behind me to almost rear end my car. Luckily I was quick enough to press the accelerator to avoid the accident. This same sudden braking happened a total of 4 times within a 200 mile trip, one of which almost caused an accident.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11524241,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/28/2023","dateComplaintFiled":"05/28/2023","vin":"7SAYGDEE7PF","components":"VEHICLE SPEED CONTROL","summary":"I have owned my new Tesla for about a month and it has had a recent software update.  Today, I had the cruise control set to 75mph on the freeway and the car very suddenly reset the speed to 50 mph for no apparent reason, making the car rapidly and suddenly slow down.  I figured this was just a fluke and later tried to use the cruise control again.  This time the cruise control was set to 75 mph on the freeway and the car very suddenly reset the speed to 30 mph for no apparent reason, the car very suddenly hard braked on the freeway.  I had to swerve in the other lane so the car behind me did not rear end me.  Luckily I did not get into an accident but it was close.  This is very dangerous and unacceptable to car safety.  I have never experienced anything like this in my life.  I have scheduled an appointment to have my new Tesla looked at but I want to notify the government about a serious safety issue with the Model Y 2023 Tesla.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11524249,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/27/2023","dateComplaintFiled":"05/28/2023","vin":"7SAYGDEE6PF","components":"VEHICLE SPEED CONTROL,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"We have had our car for under 3 months and have had repeated episodes (easily 2 to 3 dozen) of extremely rapid braking when the car is in cruise control on the open interstate road when there are no cars ahead of us or any other obstacles that might have triggered the camera sensor. Tried turning off the forward collision avoidance option and the events still happen. Have kept the windshield over the front camera areas clean. It has happened typically during sunny days as we have not usually used the cruise control in the rain.  When these events happen there is typical rapid slowing of the vehicle by 20-30 mph within a few seconds. If a car was following close behind us, there would be a high chance of collision. There have been no warning messages or any signs that the vehicle is otherwise malfunctioning. When we contacted Tesla technical assistance, they emailed us a copy of the part of the car manual that says the feature might not function in bad weather, if the camera is not clean, in construction zones, etc. none of which describe the circumstances of when this malfunction happens in the car in broad daylight. They also said whenever it happens to send a bug report which the technicians will look at. They also said it might be fixed with the next update, which of course, it wasn't.  Finally, in the same batch of emails, they sent email that said we could report our issue to NHTSA which without any other resolution method to the problem, is why I am reporting it here. It seems as if there are many Tesla owners who are reporting this problem online. It may have been less of a problem before Tesla removed the radar feature in the last year and depended solely on their front cameras to make automatic braking decisions for the car. Whatever is happening, it isn't working and makes driving with cruise control scary and dangerous. Thank you for listening. Please help.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11524105,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/26/2023","dateComplaintFiled":"05/27/2023","vin":"7SAYGDEF6PF","components":"FORWARD COLLISION AVOIDANCE","summary":"This incident took place on May 26, 2023 at 3:43pm on Rt 608 (West Ox Rd) at Fairfax, VA. I had another false alarm warning for a car traveling in front of me with below the speed limit and having more than plenty space between us. My car put a false warning with extreme sounds and visuals, as a result I had to take off my eyes from the road and look at the screen to see what may be going on. I was distracted due to this warning, and I had to 'hard brake' as a result. Tesla's false forward collision warning almost caused an accident as a result. Both false warning and the follow up is captured in the screenshot that I share. I had my car at Tesla Service Center at 9am same day on the same day (May 26, 2023) for fixing Forward Collision System malfunctions. The service told me that there is no fix, they are aware of the problems, but there is no fix.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11524000,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2023","dateComplaintFiled":"05/26/2023","vin":"7SAYGDEE7PA","components":"ELECTRICAL SYSTEM","summary":"Leased a brand new Tesla Model Y @ 01 Apr 2023.  I put @ 2100 miles on the car.  On @ 01 May 2023 I get a fault stating vehicle could not be charged.  Took the vehicle to Tesla for repair on 04 May 2023, and was told that it needed a new HV battery.  Original completion date was to be 20 May 2023.  This was pushed back to 26 May 2023 and has now been pushed back to 31 May 2023.  This is a vehicle that was a month old.  Asked about a loaner, and was told that there were none available.  I will have been without my car that I am paying a lease payment, insurance payment and self drive subscription payment for almost a months worth of time.  Was told by a Tesla rep that no compensation is available.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11524070,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/16/2023","dateComplaintFiled":"05/26/2023","vin":"7SAYGDEE0PA","components":"SERVICE BRAKES","summary":"Error message \u201cpower braking assist reduced\u201d displayed on the vehicle and the vehicles brake gave out.  Meaning I was unable to utilize the brakes for slowing down the vehicle. The message disappeared after parking (and powering down) the vehicle for a bit. Had the same issue in a few days. Tesla is now replacing the entire brake pad assembly due to a brake sensor failure.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11523820,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/18/2023","dateComplaintFiled":"05/25/2023","vin":"7SAYGDEE9PA","components":"ELECTRICAL SYSTEM","summary":"Power conversion unit failed with 400 miles on the car. It is being repaired now. The first replacement also failed and they are in the process of trying a second replacement. Car has now been out of service for more than a week.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11523734,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/24/2023","dateComplaintFiled":"05/24/2023","vin":"7SAYGDEF6PF","components":"FORWARD COLLISION AVOIDANCE","summary":"False forward collision took place on May 24, 2023 at 6:18pm on Rt. 50 Arlington, VA in the following form: I was driving on my way home, while driving around 35mph (limit is 45mph), a car in front of was taking the left lane dedicated to turn left, which slowed down. I was going slow (35mph) and there was more than enough space between me and the car in front of me. At this point Tesla's forward collision gave me another false warning.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11523753,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/24/2023","dateComplaintFiled":"05/24/2023","vin":"7SAYGAEE9PF","components":"VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE","summary":"Car was in autopilot multiple times and sharply applied brakes with nothing in front or obstacles.     This is dangerous and almost caused an accident.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11523438,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/19/2023","dateComplaintFiled":"05/23/2023","vin":"7SAYGDEE7PF","components":"FORWARD COLLISION AVOIDANCE","summary":"Vehicle at interstate speeds would periodically \u201cphantom brake\u201d on I-90 one a clear day with no other cars around.  Experienced about 10 different phantom brake incidents betweeen Sioux Falls and rapid city","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11523534,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/12/2023","dateComplaintFiled":"05/23/2023","vin":"7SAYGDEE9PA","components":"VISIBILITY/WIPER,FORWARD COLLISION AVOIDANCE","summary":"I bought this car on March 2023. The windshield blades won't stop running on auto. I kept it turned off, but when I engage the adaptive cruise control, it goes back on and I can't turn it off. I made a service request on May 10 and Tesla cancelled the appointment saying the issue was resolved because it was a software issue, not a hardward issue. I was advised that wait for over the air update. I have had 3 over the air updates and the issues continuous. This is no my first tesla and this was never a software problem with my previous car. I also have another tesla Y 2021 that doesn't have the problem either. I have contacted Tesla again and they don't have a solution. One of the main reason I keep buying teslas is because I have problems with my arms and need to use the adaptive cruise control with lane centring to easy my arm pain. It is a feature I bought and it has to work otherwise I don't want this car. what seems to be easy it is become a problem. I always happen to get disconnected when talking to people at tesla. They must really have phone problems.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11523465,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/22/2023","dateComplaintFiled":"05/23/2023","vin":"7SAYGDEE4PA","components":"FORWARD COLLISION AVOIDANCE","summary":"Phantom Braking:  On our trip from Billings, MT to Minneapolis and back, we experienced 13 hard phantom braking incidents on I94.  The first 3 were extremely dangerous and anxiety-inducing.  We were very fortunate we did not have following traffic or we likely would have caused a collision at high speed.  After that, I used the cruise control sparingly and only when we did not have following drivers.  Still, we were anxious whenever I engaged cruise control and every time the car braked hard for no apparent reason.  I am well-aware that Tesla owners report this problem regularly to the NTSB, and I keep expecting the company or the Agency to do something about it.  It will kill people.  We would be grateful for some action here.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11523174,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/22/2023","dateComplaintFiled":"05/22/2023","vin":"7SAYGDEE8PA","components":"Chest Clip, Buckle, Harness","summary":"Harness is fraying from normal use; car seat is unsafe to use.  Contacted company and they refused to replace it.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."},{"type":"Child Seat","productYear":"9999","productMake":"EVENFLO","productModel":"GOLD REVOLVE360","manufacturer":"Evenflo Company, Inc."}]},{"odiNumber":11523076,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/17/2023","dateComplaintFiled":"05/21/2023","vin":"7SAYGDEE5PF","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"Braking.  Yes, can be inspected upon request.  Phantom braking for no apparent reason occurred at least 12 times in each direction on a long-distance trip on 2- and 4-lane roads on May 15 & 17 and also a trip in April, both in Autopilot and TACC modes, with nothing but the open road ahead, very little traffic, although a couple times when nearing the top of a hill.  Driving at 70 mph on 2-lane roads and 80 mph on 4-lane roads.  Concern of being rear-ended if passing a vehicle so wait long time to return to driving lane.  Fortunately in standard driving no one was following closely to cause concern.  One time when I was passing a semi, when I was almost even with the cab.  No contact with dealer or service center as they are 240 miles away from my home or inspection by others.  Unknown if there were on-screen messages due to watching the road instead.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11523127,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/08/2023","dateComplaintFiled":"05/21/2023","vin":"7SAYGDEE4PF","components":"VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE","summary":"A two-month old Tesla model Y encountered phantom braking at least 12 times in 5 days while Autopilot was activated. All incidents happened in a 4000 miles round trip on I-5 in California, I-10 in Arizona, and I-10 in Texas. The vehicle underwent automatic braking without any prior prediction. As a result of these incidents, there was a potential risk of the rear vehicle colliding with my own vehicle, or the potential risk of neck injury. These incidents happened on 05/08/2023, 05/09/2023, 05/19/2023, 05/20/2023, and 05/21/2023.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11522985,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/17/2023","dateComplaintFiled":"05/20/2023","vin":"7SAYGDEE4PF","components":"UNKNOWN OR OTHER","summary":"Wipers keep turning on randomly.  It is a safety hazard as you do not expect wipers to turn on when no rain or water. Asked tesla dealer and they said it is a system wide issue and they have no solution.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11523034,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/20/2023","dateComplaintFiled":"05/20/2023","vin":"7SAYGDEF6PF","components":"FORWARD COLLISION AVOIDANCE","summary":"This incident took place on May 20, 2023 at Judicial Dr, Fairfax VA at 1:12pm. I was driving with my family, I changed from left lane to the right lane and the forward collision warning went off for no good reason: I didn't have any cars in front of me, or at my right hand side. Forward collision warning is producing false/phantom warnings.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11523050,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/20/2023","dateComplaintFiled":"05/20/2023","vin":"7SAYGDEF6PF","components":"FORWARD COLLISION AVOIDANCE","summary":"False forward collision warning incident took place on May 20, 2023 at 9:25pm on Alder Woods Dr. Fairfax, VA. The forward collision system mistake a legally parked on the street car for a moving car, and produced a false/phantom warning.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11523010,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/11/2023","dateComplaintFiled":"05/20/2023","vin":"7SAYGDEE2PF","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"Incidents of phantom braking: We took our brand new Tesla model Y on a road-trip from Saint Helena CA to Scottsdale AZ and back. We had several incidents of the car slamming on the brakes while in cruise control due to mistakes in recognizing an actual reason to brake.  May 11, in Arizona on highway 60, single lane road, we were in the right lane heading east when a large white pickup approached in the left lane. Our car mistook the approaching vehicle as a potential collision and slammed the brakes. This occurred a second time with another approaching vehicle at which point we ceased using cruise control. May 17 return trip on highway 10 in the morning, as I was driving with cruise control on, two lane highway, I approached a swale in the road with a change in pavement color. Gray concrete color contrasted with the blacktop patches in the upslope of the swale and the car slammed on the brakes. Same day, same highway, I was in the left lane having passed a slower vehicle. There were two cars behind me, waiting to pass. I put on the right turn signal and began to move into the right lane. There were a series of white jersey barriers on either side of the road. The car mistook these as a potential collision, slammed on the brakes and pushed me back toward the left lane. I applied the accelerator and forced it back into the right lane, avoiding a collision with the cars behind me. May 18 driving north on highway 5, multi lane highway and as my wife was driving and crested a hill there was a wire hanging across the road. In the center of the wire was a camera or some other device.  While the wire was at least 6 feet over us, the car mistook it for an obstruction and slammed on the brakes.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11522792,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/15/2023","dateComplaintFiled":"05/19/2023","vin":"7SAYGDEE3PA","components":"FORWARD COLLISION AVOIDANCE","summary":"My vehicle has issues correctly identifying forward collisions.  There are moments the car produces \"phantom forward collision warnings\" of objects or people not in the same lane (such as a pedestrian on a sidewalk or a car far outside of a safe stopping distance.    However, there are other instances where I would expect a forward collision warning and receive none at all.  This is exasperated by environmental factors and road conditions.  \"Tesla Vision\" with camera-only detection seems to be highly unreliable based on the environmental factors  (such as amount of daylight) or road conditions (speed bumps, construction areas, etc).","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11522553,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/14/2023","dateComplaintFiled":"05/17/2023","vin":"7SAYGAEE8PF","components":"FORWARD COLLISION AVOIDANCE","summary":"Tesla Model Y adaptive Cruise control was engaged while on an expressway; there were no cars in sight in front of me and very light traffic about 1000 feet behind me; the distance was set to 4 car lengths.  I was steering from the travel lane to an exit lane, with feet off of the pedals.  While steering from travel lane to exit lane, the adaptive cruise control suddenly braked, and the car reduced speed from 65 to 45 mph before I took over and applied the gas. The braking was sudden with no warning given.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11522189,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/13/2023","dateComplaintFiled":"05/16/2023","vin":"7SAYGDEE5PA","components":"POWER TRAIN,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM","summary":"The new model y froze in the middle of an interstate Highway indicating it was shutting itself down and not driveable. It took only 30seconds from 60 miles per hour to completely inoperable and stopped itself in traffic.  Currently the mileage of this car is only 12 miles and I drove only 7 miles about 20 minutes after the we picked up the car.  Tesla service told me it was a rear motor inverter issue. There are many incidents of similar occurrences people report online.   Luckily we were saved by some quick thinking driver who called 911, while we were anxiously trying to contact tesla service. The police parked his cruiser to shield us from the fast moving traffic.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11522382,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/02/2023","dateComplaintFiled":"05/16/2023","vin":"7SAYGDEE0PA","components":"STEERING,VISIBILITY/WIPER","summary":"Hi Team, I bought a new car Model Y- [XXX] from Tesla on 27 Dec 2022 and after driving 50 miles itself with in 3 days, I reported so many manufacturing issues to Tesla in my new Car. All the issues that I have reported at that time either all of them are still open or while fixing any of those issues it caused even more issues in my car. As of now I have given my car 5-6 times to them for service so they may fix them but still all those issues either still exists or not fixed well. I am fed up giving my new car back to them for servicing and booking appointments & visiting them. Initially one of their employee gave me a confirmation that he is working with Tesla to buy back my car but then after 30 days I got to understand that Tesla employee is no more working with Tesla and have been fooling around me. I am not sure what kind of customer service, assurance does Tesla provides to its customer and how they working towards resolving those issues. I have paid $68000 to buy this car- and I feel like I am driving a car which got lot of design issues and I feel like I paid for new car and I am driving a 2nd hand car. It so much noise and rattle in my car and that also started to come after they tried to fix issues in my car. So, I am no more interested to get the issues fixed in a factory fitted car rather should have a new car or should get a full refund of the car. I am attaching a PDF of email thread that is going on from last 2-3 months with Tesla service employee and still they just want me to keep coming and giving my car to them. I don't have any more trust on them. Attach PDF shows all the issues and how they are just wanting me to spend time and keep explaining the same issues to them. All the issues details can also be referred from the email attached. Also from the email you may see- I was supposed to get one of issue fixed today but they have pushed again my appointment again after 10 days and not addressing my email.  INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11522016,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/13/2023","dateComplaintFiled":"05/15/2023","vin":"7SAYGDEF5PA","components":"FORWARD COLLISION AVOIDANCE","summary":"The contact owns a 2023 Tesla Model Y. The contact stated that while driving 45 MPH with the cruise control feature activated, the vehicle inadvertently decelerated without the brake pedal being depressed. The contact corrected the failure by depressing the brake pedal. The vehicle was not diagnosed or repaired. The manufacture was not notified of the failure. The failure was approximately 3,950.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11521901,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/21/2023","dateComplaintFiled":"05/14/2023","vin":"7SAYGDEEXPF","components":"LANE DEPARTURE,BACK OVER PREVENTION","summary":"Tesla purposely disabled sensors to warn when close to objects (curb, other vehicles, garage door opening & wall). I wasn\u2019t informed that there will be no parking assist feature indefinitely when I spoke to sakes dept.Tesla says it is still developing cameras to replace sensors. I had a 2015 tesla, which had these warnings. Before that I had a2002 Jaguar with park sensors. It is not new. Because of lack of reliable sensors, I am afraid to use any of Tesla\u2019s driver assistance features. I was told by service manager that sensors only \u201csee\u201d  a few feet, while cameras can see infinitely. This is doubtful. But at this point, I have neither. In fact, when parking in tight places, \u201cinfinite\u201d camera vision would be useless. Seeing that I\u2019m inches away from an obstacle is useful.I have been told that when a car comes in for Tesla service and still has sensors, the sensors are removed without the owner\u2019s knowledge.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11521691,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/12/2023","dateComplaintFiled":"05/12/2023","vin":"7SAYGDEE3PA","components":"SERVICE BRAKES","summary":"Our car experienced unexpected and sudden braking on 3 occasions. #1: We were in cruise control (cc) and the car was going through a town and the brakes were applied suddenly (5/4/23). It accelerated again on its own. The other two incidents were on 5/8/23) #2: In CC, on a two lane highway. Tesla passed a semi in opposite direction (had plenty of clearance) and car braked suddenly. We were no where close to the semi. #3: Not in CC, on a 4 lane highway, we moved over into another lane to give a bicycle clear berth. Car braked suddenly. In #2 and #3 we had passed other semis and bicycles in tighter situations and braking did not occur. No accident occurred altho we had a car behind us in #2. Will be bringing car into Tesla on 5/20/23 to have them look at the car.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11521479,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/11/2023","dateComplaintFiled":"05/11/2023","vin":"7SAYGDEE5PF","components":"FORWARD COLLISION AVOIDANCE","summary":"Several consistent and repeating phantom braking instances on morning commute on 1-10 and hwy 90 between Tucson AZ and Sierra Vista Az daily.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11521426,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/10/2023","dateComplaintFiled":"05/10/2023","vin":"7SAYGDEF6PF","components":"FORWARD COLLISION AVOIDANCE","summary":"This incident, which is a false forward collision warning, took place on May 10, 2023 at 8:56am ET on Route 50 at Arlington, VA: 1. I was travelling on Rt. 50 at the left lane 2. Due to morning traffic jam, I, and all the other cars, were moving way below the maximum speed limit 3. On my right, there was another car traveling below the speed line with left signal on 4. Other car didn't make make any lane changes, but its left turn signal kept blinking 5. While I was passing this car, I received a false warning from my Tesla Model Y performance model vehicle 6. Other car, didn't change lanes, it stayed in its own lane","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11521099,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/08/2023","dateComplaintFiled":"05/09/2023","vin":"7SAYGDEE1PF","components":"STEERING","summary":"I was trying to make my way into a parking lot yesterday and my car was in a complete stop and I was making sure that the spot is a right one since I was in downtown Norfolk with its parking issue. I noticed a sudden acceleration of my vehicle and I obviously became terrified and just waiting for what will happen next. Fortunately, the parking lot of empty with no passenger or vehicle to run into. I pressed the brake and the car came into a complete stop. I can only imagine what could have happened if the parking lot was not empty. I parked my car and went for my appointment. After my appointment and I drove the same car home with no issues, I am curious to understand what has happened  so I started researching online whether this is a one of issue or there are others who have had similar experience. I found that there are cases describing something similar to what I had experience but the investigation blamed it on user misuse or misapplication  of acceleration. I STRONGLY believe that there is more to this issue than what your previous investigation has unravelled and my concern is more about the public safety danger that this represents. What could have happened if there are people at the parking? What if this had happened in a public square? I am one of the cases that did not result in an accident but I do have responsibility to report this and ensure that this case is properly investigated. Looking forward to your update on this matter.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11520871,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/07/2023","dateComplaintFiled":"05/08/2023","vin":"7SAYGAEEXPF","components":"FORWARD COLLISION AVOIDANCE","summary":"While using Tesla's \"traffic aware cruise control\", the car rapidly slowed 3 times unexpectedly and harshly. Once going 35 mph following another car on a 2 lane road, then 2 times today while going 60 mph on a 2 lane highway. There was never any reason to slow down, and it would have caused an accident if another car had followed closely.  This feature appears to be seriously malfunctioning under ideal operating conditions: during the day, not going into the sun, no glare, without rain.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11520924,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/05/2023","dateComplaintFiled":"05/08/2023","vin":"7SAYGDEE9PA","components":"FORWARD COLLISION AVOIDANCE,LANE DEPARTURE","summary":"On two separate trips on 5/5 and 5/7, multiple times the adaptive cruise control initiated a hard braking response for no reason. There were no cars, objects, animal, etc in front of me. Some of these incidents occurred when the road turned or there were rolling hills. However there were at lease two occasions where the road was straight and level. One of these times the hard braking incident almost caused a rear end collision with the person behind me.   Additionally the lane keep assistance violently tried to over correct when the car couldn't determine where the road was during a slight turn.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11520864,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/06/2023","dateComplaintFiled":"05/07/2023","vin":"7SAYGDEE4PF","components":"VEHICLE SPEED CONTROL,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"Driving at 80mph with cruise control on in daylight, car suddenly for no reason braked hard, this occured 2 times hard and several other times enough to alert us while driving and take Cruise Control off by touching brake pedal  Car went immidiately from 80mph to 60mph throwing us forward in our seats.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11520785,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/04/2023","dateComplaintFiled":"05/06/2023","vin":"7SAYGDEF3PF","components":"VISIBILITY/WIPER","summary":"Drivers side mirror glass vibrates while driving causing blurry image, and has done so since vehicle was new. Tesla service center indicated that it is working as designed. However the passenger side mirror doesn\u2019t vibrate at all and the image is perfect. This is an active problem on my vehicle that Tesla cannot repair. Tesla needs to develop a fix for the drivers side mirror. According to various Internet discussion boards, this appears to be a common problem.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11520787,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"04/21/2023","dateComplaintFiled":"05/06/2023","vin":"7SAYGAEE6PF","components":"BACK OVER PREVENTION,FORWARD COLLISION AVOIDANCE","summary":"The Model Y with AutoPilot Plus and Autopark enabled lurched forward and crashed into a wall during parking. Just as important a concern is that the car never made a beep, chirp or any other indication or warning that it ever even realized it was driving into an obstacle. We are certain the collision would not have happened had Tesla not removed ultrasonic sensors from the car because the driver has driven many teslas and even owned a tesla before but all had USS sensors in them.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11520656,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/20/2023","dateComplaintFiled":"05/05/2023","vin":"7SAYGDEEXPA","components":"WHEELS","summary":"Took delivery for a brand new Tesla Model Y LR 2023 on Apr 20 2023. Wheel alignment issues since the day took delivery. Opened a service request on April 24th to fix the issues. 1st appointment scheduled for May 1. Technician offset the steering wheel to fix the issue. Did not help. Rescheduled again for 2nd service on May 4th. The service technician rechecked the wheel alignment and offset the steering wheel by -1.2. Did not help and the vehicle continues to drift to the right. I need to keep applying force to the steering wheel to bring it back to the road. Tesla is not able to fix the issues and says that its within the range. I have tried other Tesla vehicles and I did not see the issue. Infact in none of the test drive cars I drover before ordering Telsa had these issues. The loaner Tesla offered me while my Model Y was being fixed had that issue. Wheel alignment is a very basic issue and if Tesla is unable to fix this, then I am suspecting there is a bigger issue with the car and are neither unable to verify nor fix the issue. They are unable to replace the car as well and are not offering any options other than saying nothing can be done.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11520706,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/24/2023","dateComplaintFiled":"05/05/2023","vin":"7SAYGDEF2PF","components":"AIR BAGS,UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE","summary":"I was going to park in front of the store at the shopping mall. before I reached the parking spot car was not slowing down automatically after releasing the acceleration pedal. I decided to use the brake (which I rarely use because the car stops automatically when you release acceleration pedal) and I really don't remember how everything happened and I might accidentally step on the acceleration pedal instead of brake, but the car was not able to detect any obstacles or objects and I ended up braking heavy metal bench in front of the store and broke into the store. I ended up smashing entire front window and drove into the store as deep as 1.5 feet breaking the liquor boxes. After this heavy impact the airbags were not deployed. My concern is into two safety issue: Airbags not deploying and car safety sensors not functioning.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11520373,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/03/2023","dateComplaintFiled":"05/04/2023","vin":"7SAYGDEF6PF","components":"FORWARD COLLISION AVOIDANCE","summary":"I had taken my car to the Tesla Service center twice in the recent past for the same problem: My car is engaging forward collision warnings for the legally parked cars on the street. I had more than several incidents of the same problem. It creates a big safety situation by showing a moving car in front of me, and indicating that there will be a forward collision. This creates a lot of stress while driving the car, and so much confusion so that I need to give my attention to my surrounding to see where the (false) problem may be. I have reported similar incidents to NHTSA, I strongly believe you need to investigate this case thoroughly and issue a recall. I am providing a couple noted false incident with time steps to help your investigation. Please reach out if I can be of any assistance, I share my up to data contact information. Dr. [XXX]  INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11520378,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/26/2023","dateComplaintFiled":"05/04/2023","vin":"7SAYGDEF6PF","components":"VISIBILITY/WIPER","summary":"I purchased a brand new Tesla Model Y, I noticed that the left (driver) side mirror is shaking violently so that I can only see a blurred image while driving over 60mph. Since I don't do a lot of long distance driving I noticed the problem at our first family trip, which created a great deal of safety concern. I reported the problem to the Tesla Sterling Service Center, at my first visit the technician verified the problem and I was told this is a \"common and a known problem\" so my mirror was replaced under warranty. But, at my following first long distance trip I noticed the same exact problem persisting. I contacted the same Tesla Sterling Service Center. Following took place: 1. At my validation drive the technician told me he can see the problem 2. After we returned to the service center, the technician noted \"there is no problem\" and Tesla Sterling service center marked my appointment as \"fixed, no problem\". 3. I contacted the service center and expressed my surprise, explained what I heard from the technician. 4. They did do further investigation and reported a bent wheel. 5. The service center didn't fix the problem by replacing the wheel, they put the blame on me by saying \"I must have gone into a pothole\" by creating a good deal of damaging pressure, hence a bent wheel.  6. I asked for pictures of the wheel and the tire, and I am attaching them to this msg. It is clear from these pictures there is no external damage to the tire or the wheel, so it must be the case that Tesla must have put faulty wheels on a brand new car and shipped it to me this way.Tesla Sterling service center didn't replace the bent wheel, even though they kept the car in the service center for 6 days, indicating the wheel is not under warranty. I spoke to friends and family, I heard similar stories. I strongly believe that Tesla ships new cars with faulty wheels and Tesla needs to fix the problem.  A bent wheel, which causing a mirror tho shake is a safety problem, a big one.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11520411,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/04/2023","dateComplaintFiled":"05/04/2023","vin":"7SAYGDEF6PF","components":"FORWARD COLLISION AVOIDANCE","summary":"On May 4, 2023 at 11:51am, at 602/Reston Pkwy in the area of Reston,VA Tesla Forward Collision Warning falsely engaged for a moving car in front of me at a legal speed, and having more than abundant distance between two cars. I requested a Tesla service appointment for the third time regarding faulty forward collision warning. I am attaching information about my trip captured at Tesla's mobile app at the Trip View section. Please let me know if I can provide more or detailed information. Best, regards.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11520435,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/22/2023","dateComplaintFiled":"05/04/2023","vin":"7SAYGAEEXPF","components":"LANE DEPARTURE","summary":"The Lane Departure Avoidance system fails to trigger consistently when crossing over the lane markings. In the rare instances when the system does trigger, neither of the 2 available modes: steering correction or alert, give a significant enough input to be made aware or correct the problem. Another issue is when the Lane Departure Avoidance system is triggered for an extended amount of time (~10s-ish or more when driving near the lane markings), the system is completely disabled for the powercycle of the car. Thus, this system is not just unreliable and useless when it does work, but also completely disabled after driving near the edge of the road for a little while without any way to re-enable it.  Tesla service responded that they won't fix or correct this problem.  There are no system failure notices displayed by the car.  Vehicle has not been inspect by manufacturer or other.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11519968,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/27/2023","dateComplaintFiled":"05/02/2023","vin":"7SAYGDEEXPA","components":"SUSPENSION,POWER TRAIN,SERVICE BRAKES","summary":"1)2 weeks into owning the car had a powertrain error message which was fixed by replacing the front drive unit oil pump. 2)Static noise behind the display unit was due to the harness of the circuit not being tightened properly. 3)Left hand drive side LatheralLink bolt was loose and dropped off while making a turn. Right hand LatheralLink bolt was not tightened to the recommended torque. Lefthand driver side Latherallink was replaced and bolts have been tightened. I have updated the invoices, videos and pictures of the 3rd issue. Have requested Tesla to replace my car with a new one as I do not feel safe in the car nor do I feel safe having my family in the car. I have raised this issue with Tesla on Saturday (April 30) and have not heard back from them. I could not upload the video of the issue that I have captured on my phone in this ticket. Please let me know how to share that via an email.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11520063,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/14/2023","dateComplaintFiled":"05/02/2023","vin":"7SAYGAEE7PF","components":"SEATS","summary":"The second row passenger side seat actuator will randomly engage or disengage the seat.  This was discovered while a booster seat with a child was using the seat and the seat unlatched itself while driving causing the seat back to flip forward with the child in it hitting the back of the front passenger seat.  The seat actuator continued to randomly engage or disengage the seat with or without passenger or when completely stowed flat.  Once the initial incidence occurred the manufacturer was notified and a mobile service visit occurred.  At the mobile service visit the technician verbally indicated they've seen another similar incident report on a similar make/model with a similar VIN number.  The mobile technician was not able to resolve the issue and a follow up service appointment is scheduled.  The incident reoccurs randomly with no warning lamps, messages or symptoms prior.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11519975,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2023","dateComplaintFiled":"05/02/2023","vin":"7SAYGDEE0PF","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"Dear Sir/Madam,  I was cruising on autopilot on the highway at close to 80-85MPH and the brakes were suddenly applied bringing down the speed to less than 60MPH. There were cars behind me within the same lane(fortunately at a safe distance) and there were no cars in front of me for at least a mile or either on the side.   The hard brake being applied unexpectedly, even without cars or obstacles in the front or side lanes, felt very unusual on autopilot mode. I would like to get this checked as to what is causing this issue as a priority as it can pose to be a real hazard if this happens in a packed highway lane or if any other driver is driving the car unaware of the issue.    Regards, [XXX]  INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11519756,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2023","dateComplaintFiled":"05/01/2023","vin":"7SAYGAEEXPF","components":"FORWARD COLLISION AVOIDANCE","summary":"I've experienced \"phantom braking\" about 5 times in the last 3 months, where the vehicle automatically braked aggressively when on Autopilot without another nearby object in front of it.  Some of the cases are re-producible, especially going West on Route 66 near coordinate 38.84779147045726, -77.42673470607882, where there are overlapping bridges above the highway.  The aggressive braking of my vehicle caused vehicles behind me to swerve.   Also, I've experienced false forward collision warnings multiple times. The most re-producible one is going down a little hill and its bumps near 38.88456462883165, -77.49153173786168 going west. The others happened when going around a circle or semicircle curves, with cars parked on the side or another car farther ahead in the circle.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11519678,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/22/2023","dateComplaintFiled":"04/30/2023","vin":"7SAYGDEE3PF","components":"STEERING","summary":"April 22, 2023, at 7:00 pm: I stepped into the car at a local store parking lot and pushed my foot on the brake to unlock the vehicle. The wheel jerked hard right and made a thud. The screen warned that \u201cSteering Assist Reduced\u201d with an error code ui_a020. Power steering was disabled. I restarted the Tesla with dual buttons and left it alone for two minutes, but power steering did not return. The vehicle drove but was difficult to steer without power steering. We were less than a mile away and made it home with steering difficulties. I made a service request online to Tesla immediately. At home, I restarted using the dual buttons again and left the vehicle alone for longer. This time power steering felt like it partially returned, but when turning the wheel, it was clunky: every 1/8\u201d, a bump in the steering was felt. I\u2019ve now discovered other Model Ys in online forums with the same issue, and they describe a similar experience that the steering feels \u2018notchy.\u2019   The vehicle is available for inspection. I have attempted to drive it a little on my block, and it feels unsafe to steer.   Tesla has moved my service visit from May 2 to May 25 due to a backlog of parts. They confirmed this is a recently known issue and noted the steering rack might be replaced entirely. No one has yet inspected the vehicle; it is sitting untouched in my driveway.   Aside from the screen warnings of \u201cSteering Assist Reduced\u201d with an error code ui_a020, no other warnings were received. The error happened on a vehicle less than 30 days old: * Model Y * Dual Motor * Plant of Manufacture: Fremont, CA * Software Version: 2023.6.11 * Delivery: March 23, 2023 * Mileage: 800","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11519546,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/28/2023","dateComplaintFiled":"04/29/2023","vin":"7SAYGDEF2PA","components":"VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE","summary":"Phantom breaking when adaptive cruise control is on. Manufacturer refuses to help and promises a software fix is on the way. No way to use cruise control without adaptive cruise control, so no way to use cruise control safely. I was pulled over today after the car decided to brake check a sheriff deputy.   Lane departure warning activates for no apparent reason. Does not go away when the feature is disabled. Actively corrects for the non existent lane departure; came inches from crashing several times in 8,000mi. Tesla suggests I use an alternate route because this one is \"too rough\". It's an interstate.  Forward collision warning activates for no apparent reason despite being set to off. Does not actively brake but it does make a startling chime.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11519561,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/09/2023","dateComplaintFiled":"04/29/2023","vin":"7SAYGDEE4PA","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"When I use the autopilot system. The car applied automatic emergency braking abruptly even there is nothing in the front. This could result in the rear end accident. I recorded a video since it kept applying AEB. But your system does not let me upload it.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11519624,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/29/2023","dateComplaintFiled":"04/29/2023","vin":"7SAYGAEE9PF","components":"VEHICLE SPEED CONTROL,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"While driving down the freeway on 4/29/2023 my Tesla Model Y slammed the brakes on for seemingly no reason without warning. This incident occurred with auto pilot and auto steering engaged.  The day was clear and road was clear.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11519481,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/28/2022","dateComplaintFiled":"04/28/2023","vin":"7SAYGDEEXPF","components":"STEERING,WHEELS","summary":"Upon receiving the car the steering wheel never matched the way the wheels pointed. The steering wheel needed to be around 10-15 degrees to the right to go straight. After 3 wheel alignment's, the steering wheel still isn't straight to get the car to travel straight, but having to keep the wheel 3 degrees to the right is better than 10 degrees.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11519538,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/26/2023","dateComplaintFiled":"04/28/2023","vin":"7SAYGDEE7PF","components":"STEERING,VEHICLE SPEED CONTROL,SERVICE BRAKES","summary":"While driving down the road in traffic, several errors started appearing on the Tesla screen, and the vehicle lost power brakes and steering, rendering it impossible to drive safely. The complete set of car systems that were disabled all at once was:  stability control disabled traction control disabled automatic vehicle hold disabled lane departure avoidance unavailable ABS disabled steering assist reduced (no power steering) regenerative braking features temporarily limited automatic emergency braking disabled  The car is only weeks old. We had the car towed to a Tesla repair center, and they said due to a wiring issue, the wheel weight on the right rear wheel was rubbing against the wire connecting the wheel speed sensor, which led to this cascading series of errors.   I'm concerned this is a systemic issue with newer Model Ys. There's a QA or manufacturing defect, and Tesla, along with the NHTSA, needs to investigate this dangerous safety issue.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11519448,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/20/2023","dateComplaintFiled":"04/28/2023","vin":"7SAYGDEE3PA","components":"VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE","summary":"Tesla abruptly reduced speed by as much as 30 mph while using cruise control in various scenerios. @ lanes highway with oncoming traffic, divided highways with no traffic or obstacles nearby. It happened at least 6 different times while on a 1400 mile trip. There were no warnings issued in any of the occurances. I discontinued using cruise control because of this issue. I have an appointment to take the Tesla in on May 5, 2023 to correct the problem, but after researching this issue, I now know this is an ongoing problem  At 2 of the supercharger stations we stopped at, 2 other Tesla drivers asked me if I had this issue, because they were experiencing it also.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11519008,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/24/2023","dateComplaintFiled":"04/26/2023","vin":"7SAYGDEE0PA","components":"STEERING","summary":"I lost the ability to steer the Tesla Model Y.  After exiting the vehicle, I found a bolt on the pavement beside the vehicle (see photo) that fell out of the steering mechanism.  Had this happened at high speed, a fatal accident could have occurred.  We called Tesla Roadside Assistance; they responded within an hour, towed the vehicle to the repair facility, and replaced the parts and aligned the front end.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11519061,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/25/2023","dateComplaintFiled":"04/26/2023","vin":"7SAYGDEE6PF","components":"VISIBILITY/WIPER,FORWARD COLLISION AVOIDANCE","summary":"When driving using basic autopilot (i.e., adaptive cruise control), the windshield wipers will often be automatically activated when not needed.  This is damaging the windshield, the wipers, and very distracting.  It makes the car much less drivable in these conditions and a safety hazard, as I'm trying to figure out how to turn off the wipers, distracting me from the road.  Happens often.  Basically, the point is this:  It is frequently the case that I as the driver have no control over the windshield wipers.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11519066,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/10/2023","dateComplaintFiled":"04/26/2023","vin":"7SAYGDEE8PA","components":"SEAT BELTS","summary":"On April 10th I received a notification from the car of a \"Front passenger safety restraint system fault\" and was asked to request service, which I did right away.  Thus far I have been unable to receive any information from Tesla on this matter and they have not allowed me to service the car. This seems like a safety hazard from the description and I would hope Tesla would both share more information on this issue and help car owners who have received the warning. Right now it's unclear if the car is safe to drive.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11519064,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/22/2023","dateComplaintFiled":"04/26/2023","vin":"7SAYGDEE6PF","components":"VEHICLE SPEED CONTROL,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"This is the problem know in Tesla world as \"phantom braking.\"  This happens to me frequently.  I am driving on a clear road, no obstacles, and the car will brake hard for no clear reason.  At best this is annoying.  But there are times when it is extremely dangerous.  This happens on highways and interstates at highway speeds.  Drivers behind me are forced to brake hard to avoid a rear-end collision.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11518908,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/12/2023","dateComplaintFiled":"04/25/2023","vin":"7SAYGDEE1PF","components":"UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE","summary":"Car just applying brake on its own when I was driving on freeway on April 12, 2023 at 1105AM and 115PM and on April 18 at 1414PM. I was lucky nobody was following me closely, otherwise it could be a different result. I was driving at around 70  mph on cruise control. This incidents happened on Freeway 5 in southern California and the weather was nice during that time. This issue could be accident waiting to happen.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11518497,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/21/2023","dateComplaintFiled":"04/23/2023","vin":"7SAYGDEF6PF","components":"FORWARD COLLISION AVOIDANCE","summary":"This incident is related to the previous incident that I filed with NHTSA issue is 11514358 on March 28, 2023. I had my car serviced at Tesla service on April 14, 2023. I shared all the data and my complaint with the service center located at 22400 Davis Dr., Sterling, VA. I was told the issue is fixed. But, I had exactly the same problem: AI/Deep learning technology based Tesla Forward Collision System mistaken a 'parked on the street car' for a moving car, and it gives me crash warning, thinking that I will be crashing to a moving car. This incident happened at April 21, 2023 at 10:25am at Alder Woods Dr, at Fairfax, VA. I have other forward collision warning related mishaps, which I will be filing separately.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11518520,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/22/2023","dateComplaintFiled":"04/23/2023","vin":"7SAYGDEE3PA","components":"FORWARD COLLISION AVOIDANCE","summary":"I was driving palisade parkway in NY in autopilot mode at around 65 mph. The car suddenly reduced speed to below 50 mph for no reason. This happened twice in the same trip so I decided not to use the auto pilot function anymore.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11518569,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/21/2023","dateComplaintFiled":"04/23/2023","vin":"7SAYGAEE0PF","components":"FORWARD COLLISION AVOIDANCE","summary":"When adaptive cruise control is enable, it will break abruptly when there is no danger. AKA \u201cphantom breaking\u201d","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11518439,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/21/2023","dateComplaintFiled":"04/22/2023","vin":"7SAYGDEF2PF","components":"VISIBILITY/WIPER","summary":"This vehicle forces the  \u201cAutomatic Wiper\u201d setting to be on whenever cruise control is engaged. Wipers will come on randomly when there is no rain or when wipers are not necessary.  Yesterday it happened over 30 times on a dry day distracting the driver and finally we just had to drive without any cruise control or driver assist functions on, which increases the changes of not maintaining a safe and constant speed along with lane keeping in some circumstances. I live in a rural area with lots of bugs and dust. When wipers actuate unnecessarily it smears bugs all over the window decreasing visibility and eventually scratching the glass from the wipers grinding dust into the windshield. We clean the windshield often but can\u2019t stop during the middle of a trip to clean the windshield whenever a bug hits the sensor. I\u2019ve placed a service ticket in to Tesla and they state the system is functioning as designed and refuse to address this safety issue. Please help. I\u2019m happy to help NHTSA in any way possible. This is an easy software fix for Tesla to simply allow cruise control without automatic wipers, but they refuse. Auto wipers in many cases can be less safe than manual as as soon as they come on the driver is scrambling to fumble with the touchscreen to get them off before they decrease visibility.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11518200,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/13/2023","dateComplaintFiled":"04/21/2023","vin":"7SAYGDEE6PA","components":"FORWARD COLLISION AVOIDANCE","summary":"1: While using cruise control, the car will apply emergency braking without cause or warning.  I have learned that this is known as phantom braking. 2: Occupants in my car as we'll as anyone driving behind me are at risk of injury or death due to this issue. 3: The Tesla dealer determined there is no hardware issue.  Stated further that a future software update may correct the problem and referred me to the users manual for limitations of the system. 4: The car has been serviced by the dealer without resolution. 5: No warnings or messages are executed by the car prior to the phantom breaking. *** Note *** At minimum there needs to be a warning that must be acknowledged by the driver whenever cruise control is activated like the warning messages post by some cars when activating a GPS system.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11518272,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/20/2023","dateComplaintFiled":"04/21/2023","vin":"7SAYGDEE4PA","components":"STEERING,VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE","summary":"Automatic emergency braking occurs without cause at high speeds on flat divided Hwy. Happened on multiple trips 5 or more times in a 3 hour drive on 3 different highways in NM. Tesla service has addressed the issue twice. said everything is working properly. Happens when Cruse control + auto steering are active.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11518309,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":4,"numberOfDeaths":0,"dateOfIncident":"01/24/2023","dateComplaintFiled":"04/21/2023","vin":"7SAYGAEE9PF","components":"STEERING,FORWARD COLLISION AVOIDANCE,LANE DEPARTURE","summary":"Tesla autopilot made a turn into oncoming traffic without warning and caused a collision.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11517906,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/15/2023","dateComplaintFiled":"04/19/2023","vin":"7SAYGDEE0PA","components":"BACK OVER PREVENTION","summary":"Tesla removed the parking sensors and replaced them with a \"Vision\" system.  My last Tesla has the parking sensors and the parking distance and chimes worked great.  The new Vision system works rarely.  I've run into stuff in the garage while parking, it doesn't sense walls, doesn't work in the rain, you have to wait for an extended period of time for it to \"load\" and it randomly doesn't work.  You'll get a message saying something to the effect of Park Assist Unavailable.  I've asked Tesla to address the issue but it's a problem I don't think they can solve as they are trying to get cameras to see where they don't have a field of view.  In the image below I am about 18 inches from my garage door and it's not even being registered.  The curb to the side is registering but not the giant wall behind me.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11517974,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/03/2023","dateComplaintFiled":"04/19/2023","vin":"7SAYGAEE0PF","components":"STEERING","summary":"Vehicle steering lost power steering and the steering is stuck in straight position only while driving. Vehicle can travel only straight line forward or backward and cannot turn. Powering off and on did not help resolve the issue. Had to get the car towed to Tesla service.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11517412,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/15/2023","dateComplaintFiled":"04/17/2023","vin":"7SAYGDEE1PF","components":"FORWARD COLLISION AVOIDANCE,ELECTRICAL SYSTEM","summary":"The contact owns a 2023 Tesla Model Y. The contact stated while driving 75 MPH with Self Driving feature activated, the vehicle experienced phantom braking and abruptly decelerated to 35 MPH. The contact stated that there was no vehicle or object in front of the vehicle. The contact stated that the failure reoccurred several times. The contact stated that the initial failure occurred after a software update was remotely completed the day before. The manufacturer was not notified of the failure. The vehicle was not diagnosed nor repaired. The failure mileage was approximately 4,500. The consumer stated the manufacture was notified on 04/17/23.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11517519,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/31/2023","dateComplaintFiled":"04/17/2023","vin":"7SAYGDEE4PF","components":"FORWARD COLLISION AVOIDANCE","summary":"It is known as phantom braking that many other people have reported.  I bought this car for about two months and has drived for about 2000 miles. It has happend 3 threes to me. In all three cases, the car was on adaptive cruise control at about 70 miles per hour. There was no car within 200 yards. The car suddenly braked and the speed went down to 30 miles per hour in a couple of seconds. I had to intervene and cancel the  adaptive cruise control.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11517533,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/16/2023","dateComplaintFiled":"04/17/2023","vin":"7SAYGDEE1PF","components":"VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE","summary":"every time while driving at highway speed with cruise control enabled the car will decelerate or brake hard without anything in our path of travel for as far as the eye can see. this is a safety issue as the cars behind us may not be able to react fast enough to avoid hitting as our car brakes without cause.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11517255,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/15/2023","dateComplaintFiled":"04/16/2023","vin":"7SAYGDEE5PF","components":"ELECTRICAL SYSTEM,BACK OVER PREVENTION","summary":"The screen multiple times has glitches and froze. We weren\u2019t able to use backup camera, turning lanes cameras or clearly see our screen. We couldn\u2019t access any of the icons that allowed us to control any features of the car. It was like driving blind.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11517320,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/25/2023","dateComplaintFiled":"04/16/2023","vin":"7SAYGDEE0PF","components":"VEHICLE SPEED CONTROL,SERVICE BRAKES","summary":"New Tesla  Model Y brake failed and accelerated resulted in a serious crash within 2 hrs of taking delivery.  I believe it is acceleration functioning and brake due to auto pilot feature. Vehicle will be available for inspection after 4 weeks.   After taking delivery of new Tesla Y, we drove to temple. While parking car accelerated and lost control of the vehicle as brakes were not working. It hit the temple wall and when we tried to backup to get the car out of the crashed wall, it got even worse. It reversed in lightning speed and hit another car, run over the bushes and huge palm tree across the street and finally stopped.   This terrifying experience caused huge mental trauma, multiple property damage, and financial hardship that we  are dealing with right now.  Fortunately, there were no injuries.  We lost all the trust and  confidence in Tesla.  We are NOT confident of driving due to huge safety concern.  It is a very important safety issue considering the customers at large.   Tesla service has not worked on the diagnosis.  We tried reaching out Tesla service to investigate the failure.  There is no response from them and they keep cancelling the service appointment.  On top of it, there is no appointment available in body shop for a month.  This incident was reported to police.   One observation was made during the incident where Auto pilot beta was displaying on the dash board monitor without invoking any self driving options.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11517309,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/16/2023","dateComplaintFiled":"04/16/2023","vin":"7SAYGDEE4PA","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"We were driving at highway speeds in I-5 and had incidents of phantom braking on the car when it automatically slammed the brakes almost causing us to be rear ended.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11517249,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/06/2023","dateComplaintFiled":"04/15/2023","vin":"7SAYGDEE7PA","components":"FORWARD COLLISION AVOIDANCE","summary":"I recently took a multi-day cross country trip to the southwest mostly along the interstate 40 but also along US and state highways and multiple times each day I experienced what is often called \u201cphantom braking\u201d while at posted highway speeds (typically 65 to 75 mph). These occurrences happened 3 to 5 times each day while I was either using adaptive cruise control or autopilot features on my vehicle.  At times this occurred soon after passing another vehicle or semi truck, but sometimes it happened without any other vehicles in sight of my vehicle. The phantom braking occurred without warning and caused a rapid deceleration of my vehicle, at times risking an accident due to the vehicle behind me having to abruptly brake even though there was no indication of any sort of road hazard to alert them of a need to brake. Due to this random, unwarranted braking risk I was forced to keep my foot hovering over the accelerator so that when it occurred I could quickly press the accelerator to override the phantom braking. I tried to monitor the road conditions when the phantom braking would occur and the only seeming commonality may have been when it was a bright and sunny day with slight natural undulations in the roadway, but I cannot be absolute sure of those observed conditions being causal or just coincidental to the events. What does seem to be consistent was I did not seem to experience phantom braking during overcast conditions.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11516709,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/09/2023","dateComplaintFiled":"04/12/2023","vin":"7SAYGDEE6PF","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"I had the car for exactly one week. I was driving the vehicle in the street, and my vehicle jerked and stopped in the middle of the intersection and a warning sign came on \u201crear motor disabled\u201d. Then stated it two or three more times, stating the vehicle is safe to drive under 50 miles, and no steel grades. I do not feel safe driving this vehicle at all at this time, and feel that Tesla needs to replace my vehicle as the vehicle is a week old, and the motor isn\u2019t working. This is a huge safety concern as it could\u2019ve caused a major injury accident, especially if I was on the freeway.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11516714,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/11/2023","dateComplaintFiled":"04/12/2023","vin":"7SAYGDEE0PF","components":"VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE","summary":"Around 3:54 PM EST, I was traveling on US 1 Route 1 North Bound, and I tried to turn right into Target Complex (4196 US-1, Monmouth Junction, NJ 08852) from Route 1. I slowed down to turn into the complex, and my vehicle had Sudden Unintended Acceleration while I am turning into a parking location. It jumped over the curbs and hit a tree. Airbags got deployed, and the car was damaged badly.  Insurance deemed it a total loss. I saved videos from the crash from the USB. I can forward or upload them.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11516691,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/09/2023","dateComplaintFiled":"04/12/2023","vin":"7SAYGDEEXPA","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"The incident happened on 4/9/2023 at 2:30 pm.  I drove in I-10 from Phoenix to California with Cruise Control and Autosteer ON.  The speed was set to the highway speed limit.  There were three other passengers with me.  This seems to be related to the known issue of \"Phantom Breaking\" in Teslas.  I was driving on a 4-lane road with no traffic, then the car suddenly reduced its speed from 65 mph to almost 30 mph, causing a sudden jolt to everyone in the car.  There was nothing in front or reason for the car to break. No incoming traffic.    It does not seem to have detected a \"ghost\" obstacle as an emergency.  As there was no beeping or emergency message on display. No warning of any type.   Luckily, no car was following me; otherwise, it could have caused a rear-end collision.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11516520,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/16/2022","dateComplaintFiled":"04/11/2023","vin":"7SAYGDEE7PF","components":"FORWARD COLLISION AVOIDANCE","summary":"While using the cars adaptive cruise control, or enhanced autopilot as Teala calls it, the brakes would engage randomly and unpredictability while driving highway speeds (phantom braking). There were no cars, objects, or any other hazards around to warrant this \"phantom braking\". This has happened dozens of times while taking road trips.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11516425,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/10/2023","dateComplaintFiled":"04/10/2023","vin":"7SAYGDEE2PF","components":"VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE","summary":"On a multi day drive across the country I had multiple episodes of automatic breaking while on autopilot and using Traffic aware cruise control.   In all instances there were no vehicles in either lane ahead of my vehicle.   Braking episodes did not result in an accident but made the features essentially unusable.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11516236,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/09/2023","dateComplaintFiled":"04/10/2023","vin":"7SAYGDEEXPA","components":"FORWARD COLLISION AVOIDANCE","summary":"I was using the advanced cruise control (autopilot without steering assistance turned on) on a four lane highway with light traffic on a clear partly cloudy late afternoon. The speed limit of the highway was 75mph which was my set speed.   For no reason at all my system slammed on the brakes, hard. Tesla refers to this as \"phantom braking\" according to online reports. This almost caused an accident as the car behind me had to very quickly swerve out of my lane.   This is unacceptable behavior for an ADAS system to push the brakes so hard without warning or reason.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11516128,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/08/2023","dateComplaintFiled":"04/08/2023","vin":"7SAYGDEE1PA","components":"VEHICLE SPEED CONTROL,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"At highway speed, using the autopilot feature for speed control only, the car applies severe braking when there is  nothing obstructing the road or requiring brakes.   This has happened dozens of times over the first several thousand miles we have owned the new car.   We filed a report with Tesla and they said this is not a problem and is expected behavior.   We are concerned this will occur with a vehicle behind us resulting in being rear ended.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11516139,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/08/2023","dateComplaintFiled":"04/08/2023","vin":"7SAYGDEE3PF","components":"FORWARD COLLISION AVOIDANCE","summary":"I was driving on free way with Autopilot (Adaptive Cruise Control) set at 79 mph. Without warning, the Model Y suddenly quickly decelerated. There was no vehicle or barrier in front of me. I was able to quickly response and started to step on the Accelerator and noticed the speed dropped to about 70 MPH. There was no sound alert during this process. It was about 8:20 in the morning and I was driving east towards the sun. My daugher was with me in the vehicle and experienced this scare.    There was no vehicle closely behind me, otherwise this may cause collision. The vehicle functioned normal afterwards.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11516005,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2023","dateComplaintFiled":"04/07/2023","vin":"7SAYGDEE0PA","components":"FORWARD COLLISION AVOIDANCE","summary":"The contact owns a 2023 Tesla Model Y. The contact stated while her husband was driving 50 MPH, the vehicle experienced phantom braking. The contact stated no warning light was illuminated. The vehicle was not diagnosed or repaired. The dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 1,000.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11515899,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/29/2023","dateComplaintFiled":"04/07/2023","vin":"7SAYGDEEXPA","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"Emergency bracking occured on multiple occasions during trip. When there was nothing to brake for, the brakes were automatically applied, sometimes severely. The car is available for inspection if requested.  With unexpected hard braking, we could put someone following behind in danger of a rearend collision and possible injury to us and them.  The problem has not been confirmed by a dealer or independent service center.  The vehicle/components have not been inspected.  There was no warning prior to this unexpected braking.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11515208,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/30/2023","dateComplaintFiled":"04/03/2023","vin":"7SAYGDEEXPF","components":"VEHICLE SPEED CONTROL,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"on 30th MAR 2023, when my wife drove on to our drive way  with gentle speed, car rammed into closed garage door and broke the door and rammed into living room wall with breaking  room entry door . there is neither emergency breaking /stop nor collision warning . it damaged wall , garage door and more living room property damage with addition to damage to the car. i am really worried about the safety of the car..","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11515316,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/03/2023","dateComplaintFiled":"04/03/2023","vin":"7SAYGDEE5PA","components":"FORWARD COLLISION AVOIDANCE","summary":"The car has been giving me fake forward collision warnings. Even in parking lots","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11515195,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/31/2023","dateComplaintFiled":"04/03/2023","vin":"7SAYGAEEXPF","components":"FORWARD COLLISION AVOIDANCE","summary":"My 2023 Tesla Model Y Extended Range (purchased 3/13) is experiencing phantom braking when autopilot (adaptive cruise control) is engaged. At random times and with no apparent obstacles ahead, the vehicle performs aggressive braking without warning. This has occurred at various times of day on divided freeway. This is consistent with what other Tesla drivers have described consistently for several years. I reached out to Tesla for assistance, and they advised to \"when engaging Autopilot, make sure the vehicle distance is set above a 4. It can get a little breaky below that\" effectively acknowledging this as a known issue. They could not provide guidance on a planned fix. This is a significant safety issue as it creates the risk of being hit from behind if another vehicle is following when the emergency braking occurs. I'm reporting since this clearly is a known safety issue that evidently has gone unresolved for quite some time, and which was not disclosed to me at time of purchase, despite a pattern of issues.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11515019,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/31/2023","dateComplaintFiled":"04/02/2023","vin":"7SAYGDEE0PA","components":"AIR BAGS","summary":"Air Bags malfunctioning, if fact, not even working on this  2023 Tesla Model Y.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11514845,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/24/2023","dateComplaintFiled":"03/31/2023","vin":"7SAYGDEFXPF","components":"STEERING","summary":"Took delivery of new Tesla Model Y on Friday, March 24th. While driving it to my residence (205 miles away) noticed that the alignment was off and vehicle pulled to the left at highway speeds on flat, level sections of roadway.  I was not informed of the 100 miles or 7 days to report issues with vehicle. I scheduled service with Tesla with odometer reading of 348. Tesla service verified the issue and corrected it but charged me $275 for an issue that was present from factory.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11514620,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/25/2023","dateComplaintFiled":"03/30/2023","vin":"7SAYGDEE6PA","components":"EXTERIOR LIGHTING","summary":"Water intrusion rear tail lights. According to Tesla service it is within Tesla specs.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11514681,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/29/2023","dateComplaintFiled":"03/30/2023","vin":"7SAYGDEE9PF","components":"FORWARD COLLISION AVOIDANCE","summary":"Driving eastbound on I-70 in Nebraska March 29 I had about 4 incidents of sudden braking with no obstacles or even any cars or trucks in front.  All oncoming traffic was far across the median.  In each of these incidents, there was a dark patch across the highway, probably from recently applied asphalt.  One of these was severe enough that there would have been an accident if there were any closely following cars.  In that particular incident there was a small concrete bridge that had an obvious dark black surface - probably from resurfacing.  I purchased \"full self driving\" for the car a few days ago.  The car was in auto-steering mode and was capable of changing lanes initiated by the turn signal, although there was no lane change at the time of these incidents.  I have not reported this other than through this web site.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11514358,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/28/2023","dateComplaintFiled":"03/29/2023","vin":"7SAYGDEF6PF","components":"FORWARD COLLISION AVOIDANCE","summary":"Phantom/False Forward Collision Warning 1. March 28, 2023 While driving on Alder Woods Dr, Fairfax, VA at 6:21PM Forward Collision Warning activated automatically for a parked car on the street 2. March 28, 2023 While driving on Alder Woods Dr., Fairfax, VA at 6:22PM Forward Collision Warning activated automatically for another parked car on the street - same trip as above at 1., but additional incident 3. On March 25, 2023 on Alder Woods Dr., Fairfax VA Forward Collision Warned activated automatically for yet another parked car on the street. When forward collision warning activates the screen turns red, there are high sounding alarms inside the car, it distracts the passenger by creating an unsafe conditions for the wrong reasons.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11514321,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/22/2022","dateComplaintFiled":"03/28/2023","vin":"7SAYGDEE4PA","components":"SEAT BELTS","summary":"This concerns the front seat belts in the car. I am just over five feet tall. Even with the seatbelt adjusted to the lowest position on the door post, the anchor point for the shoulder portion is six inches above my shoulder. This occurs on both sides of the vehicle, driver and passenger front seats. The seat belt runs across the left side of my neck when in the driver's seat, with the seat appropriately adjusted for my stature. If I raise the seat any higher I won't be able to reach the accelerator and brake pedals. Anyone who isn't tall would have this problem in the car. I'm concerned for my safety in a possible vehicle crash. I have recently reported this to Tesla Motors. No warning lights or messages are given in the vehicle for this problem.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11514136,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/26/2023","dateComplaintFiled":"03/28/2023","vin":"7SAYGDEE3PA","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"I have seen this happen on several occassions during my trip from Austin,TX to Lubbock, TX. I out the car on Cruise Control and the car has applied emergency brakes suddenly several times even when there is no cars or other obstacles around. Even after I tried disabling the \"Automatic Emergency Braking\" feature, I am still facing this issue on several occasions. I have taken 2 trips so far in the past 2 months from Austin to Lubbock (about 360 miles one way) and I ahve decided the car is not at all reliable for me. I am even considering trading-in the car for another brand. This is real safety hazard.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11513872,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2023","dateComplaintFiled":"03/26/2023","vin":"7SAYGDEE9PF","components":"FORWARD COLLISION AVOIDANCE","summary":"The adaptive cruise control system routinely applies the brakes when there is no lead traffic on a completely open highway. I\u2019ve had multiple instances where the car decelerated from 75 to 45 mph before I could react and press the accelerator to correct the state. During these events, the car does not indicate any type of emergency warning (no forward collision warning, no emergency braking warning).   This poses enough of a safety risk to cars behind me that I will no longer use Tesla\u2019s adaptive cruise control feature.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11513783,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/25/2023","dateComplaintFiled":"03/25/2023","vin":"7SAYGDEE5PA","components":"VISIBILITY/WIPER","summary":"Auto wiper not functioning properly heavy rain with low speed wiping and full blast with light rain","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11513537,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/15/2023","dateComplaintFiled":"03/24/2023","vin":"7SAYGDEE3PA","components":"VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE","summary":"While driving South on I75 near Tampa Florida using Autopilot the car suddenly decelrated to 10mph. There were no cars next to me and we were passing through a 6 lane area where the road splits. No distinguishing features,  no cars on either side and we were  heading slightly up hill. It seems like the cameras could only see the sky. Fortunately there was no car directly behind me. Very scary.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11513669,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/20/2023","dateComplaintFiled":"03/24/2023","vin":"7SAYGDEE9PF","components":"FORWARD COLLISION AVOIDANCE","summary":"The adaptive cruise control slammed the brake when driving over a highway overpass. Tesla slammed the brake from 75 mph to 50 mph.   Luckily there was no car behind.  Clear sky around noon time.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11513210,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/20/2023","dateComplaintFiled":"03/22/2023","vin":"7SAYGDEE3PF","components":"FORWARD COLLISION AVOIDANCE,ELECTRICAL SYSTEM","summary":"The contact owns a 2023 Tesla Model Y. The contact stated that while driving approximately 62 MPH with the autopilot mode activated, the vehicle experienced phantom braking. There were no warning lights illuminated. The manufacturer was not made aware of the failure. The vehicle was not diagnosed nor repaired. The approximate failure mileage was 3,000.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11512921,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/20/2023","dateComplaintFiled":"03/21/2023","vin":"7SAYGDEE5PA","components":"VEHICLE SPEED CONTROL,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"Tesla model y 2023 phantom braked on the intestate. The emergency braking system and adaptive cruise are not correct. I almost got hit because my tesla auto pilot braked on the interstate for no reason.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11512924,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/20/2023","dateComplaintFiled":"03/21/2023","vin":"7SAYGDEE6PF","components":"POWER TRAIN,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM","summary":"This is the second instance of this issue happening, first at 1800 miles ODO, and second at 4690. Both instances, when driving, the vehicle suddenly and violently shuddered to a stop. The first instance happened as I pulled out from a stop sign to take an unprotected left onto a street. In the middle of the intersection, the car shuddered to a stop violently and a lot of warnings and alerts came up on screen. Cars moving both directions had to suddenly stop to not hit my car dead in the intersection. The gear stalk inputs to put the car in drive or reverse and allow function of the vehicle did not work. I pushed the park button on the right stalk and then moved it into drive, which it allowed. I was then able to limp the car out of the intersection (with power vastly reduced and speed reduced) and await a tow. The second instance I had pulled into a parking lot at around the same speed (~15 mph) in which the car again shuddered violently to a stop with no ability to override. Traffic behind me had to brake as to not hit my vehicle which stopped in the middle of the lot. Again the car was inoperable until this time locking and unlocking the car from outside of it and reentering to limp it to a parking spot for tow. Safety of myself and others were put severely at risk suddenly and without warning from the car stopping itself. If this were to happen in other, less fortunate scenarios, risk to human lives is great. Problem has been confirmed by Tesla service center, but not reproduced while in their possession. The vehicle was inspected by Tesla service after the first incident and was explained to have found no faults with any hardware, but found a corrupt line of code in the firmware (no update or firmware change was noted to be available). Warning messages and alerts populated at time of incident and no sooner (no warning is given prior to issue). Alerts include power reduced, rear motor disabled, vehicle shutting down, automatic emergency braking disabled and more.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11512806,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/19/2023","dateComplaintFiled":"03/20/2023","vin":"7SAYGDEE6PA","components":"FORWARD COLLISION AVOIDANCE","summary":"Took 1st long trip with the Tesla. I had \"phantom braking\" happen 5 times while on the trip. Once on the way to the destination. Then, it happened 4 times on the return trip home in a span of 2 hours. This was in the first autopilot mode (Traffic-Aware Cruise Control), not the Autosteer version. Each time it happened on an open road in a rural area at a speed of around 70mph.  This puts my vehicle and others at risk where someone that is close behind me would be surprised with a sudden decrease in speed and cause an incident. It also is nerve-wracking to the driver and passengers of the vehicle. This problem is known within the Tesla community and was reported to Tesla. The vehicle was \"inspected\" by looking at incidents in the cars software log. The Customer Service agent could not confirm any incidents and asked that I file a \"bug report\" through the car immediately after it happens again. There are no symptoms or warning of the problem - it happens at random.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11511920,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/13/2023","dateComplaintFiled":"03/15/2023","vin":"7SAYGDEF4PF","components":"FORWARD COLLISION AVOIDANCE","summary":"New car with less than 1800 miles. Multiple times where The car will frequently and unexpectedly slam on the brakes while in autopilot on the highway. Almost caused an accident twice and I was terrified. Did not know about this problem but this can cause an accident.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11511470,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/28/2023","dateComplaintFiled":"03/12/2023","vin":"7SAYGDEE5PA","components":"POWER TRAIN","summary":"Vehicle displayed alert \u201cPowertrain requires service - vehicle speed and power may be limited\u201d at 1664 odometer miles. Vehicle had to be towed to the service center and the cause was a faulty oil pump.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11511327,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/10/2023","dateComplaintFiled":"03/11/2023","vin":"7SAYGDEE6PA","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE","summary":"I got the delivery of the car VIN [XXX] on March 10 7 PM and got the car out and drive to home from Kennesaw tesla delivery center. On my way home the car stopped right after crossing the light signal at the intersection of Medlock bridge rd. and parson rd. And it does not move, I had to turn on the emergency lights to save myself from accident and the cop had come after some time. We were lucky to save ourselves without an accident as the car stopped all of the sudden and there was no car behind. I think this is a problem with the car and needs to be inspected and nobody should be in this situation in the future.  I want to raise this as a safety concern please for Model Y in the very first hour after the delivery of the car.  INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11511330,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/10/2023","dateComplaintFiled":"03/11/2023","vin":"7SAYGAEE2PF","components":"VEHICLE SPEED CONTROL","summary":"While driving acceleration pedal got loose and fell on the floor or the car.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11511127,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2023","dateComplaintFiled":"03/10/2023","vin":"7SAYGDEF7PF","components":"VEHICLE SPEED CONTROL,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"Car was purchased December 30, 2022. The first time I engaged auto pilot, an oncoming semi was in its lane and my car slammed the brakes on while on auto pilot. It happened the next time I used auto pilot with zero perceived \u201cthreat\u201d. I was extremely hesitant to use it, henceforth.   I tried auto pilot over and over with my foot, poised and ready to take over the throttle, and my hand poised to disengage auto pilot. 12 times it slammed the brakes on-every time I used the feature it randomly braked, there was absolutely nothing around. These incidences were on two lane highways, no oncoming traffic, nothing in the road.  Phantom braking.    I do not feel safe using this feature on my brand new car because if someone is traveling behind me, it will cause an accident.   I took my car in for minor service (for adjustment and stern issue) shortly after purchasing and mentioned this to the Tesla service Center representative. She said to me, \u201coh yeah, it does that sometimes. You have to be ready to take over.\u201d   Even being poised and ready to take over, I fear my reflexes will not be fast enough if there were someone traveling behind me at 60 mph. and it certainly isn\u2019t how cruise control should work.   I have a second service appointment, and actually noted the phantom braking (I subsequently learned this is what it\u2019s called after googling, \u201crandom, braking with no threat Tesla model Y 2023\u201d) on my service request to ensure that it has been documented because it\u2019s a problem. A dangerous, unacceptable problem that needs to be fixed.   My service appointment is 3/28/2023.   Thank you.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11510908,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/07/2023","dateComplaintFiled":"03/09/2023","vin":"7SAYGDEE9PF","components":"LANE DEPARTURE,BACK OVER PREVENTION","summary":"Bought 2023 Tesla Model Y on 29-Dec-2022. Noticed that when I am backing up the car, even when there is another car right behind, or any pedestrian crossing there was no warning. At first I thought some settings is turned off. Later, when I was changing lanes in freeway, no lane departure alert. Also no blind spot chime came on even though that option was turned on in settings. Almost I was about to crash into another car which was in my blind spot. I started googling and learnt that Tesla has removed ultrasonic sensors from Oct2022 onwards and they are working on Tesla Vision which is a camera based system. But Tesla vision is not ready as of 08-Mar-2023 when I am writing this. How is the 2023 Model Y manufactured without ultrasonic sensors and no Tesla vision passed basic safety test? I feel threatened every moment I drive the car without these basic safety features like rear object detection while backing up, lane departure alert, curb sensor alert, blind spot warning. I feel like I am driving a 2000 model old car which doesn't have any of these features. How does NHTSA deem Tesla cars manufactured after Oct22 safe on roads? I will be at financial burden and stress and risk of death without these basic features in a 70k+ car. Why is Tesla even allowed to make such low standard cars without any of the basic safety features?  Attached screenshots of my chat with Tesla service also attaching the link Tesla support gave me as ref - https://www.tesla.com/en_eu/support/transitioning-tesla-vision Please investigate this issue and stop Tesla from making and selling unsafe cars for huge price and making profits but doesn't have the basic ethics to care about customer safety. Thanks","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11510950,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/07/2023","dateComplaintFiled":"03/09/2023","vin":"7SAYGDEE3PF","components":"FORWARD COLLISION AVOIDANCE,ELECTRICAL SYSTEM","summary":"The contact owns a 2023 Tesla Model Y. The contact stated while driving 40 MPH with the Autonomous Self Driving feature activated, the vehicle abruptly stopped without warning. The contact was then able to accelerate, and the vehicle started operating normally. The vehicle was not diagnosed. The dealer was contacted, and the dealer stated that should the failure recur, the vehicle needed to be diagnosed. The manufacturer was contacted, and the manufacturer stated that the vehicle needed to be diagnosed. The failure mileage was 1,250.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11510973,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/08/2023","dateComplaintFiled":"03/09/2023","vin":"7SAYGDEF9PF","components":"EXTERIOR LIGHTING,AIR BAGS","summary":"3 days after purchase, headlights would not work, car towed to service center, both front headlight assemblies were replaced.  3 weeks after purchase, fault detected on passenger restraint, service center states passenger seat needs to be replaced to make airbag operational.  I live 90 miles from service center, making these repairs quite difficult","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11510775,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/23/2023","dateComplaintFiled":"03/08/2023","vin":"7SAYGDEE3PF","components":"POWER TRAIN,ENGINE","summary":"I bought this Tesla model y  in less than a month to be specific February 23th, I was forced to park the car due to rear motor failure. I had barely any time to find a parking lot before the car shot down on me. Until today, I have not gotten the car yet from Tesla due to long delay repair time.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11510793,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/27/2023","dateComplaintFiled":"03/08/2023","vin":"7SAYGDEE5PF","components":"STEERING","summary":"We leased the brand new Model Y on Tuesday January 24th at Tesla, Rockville, MD. On Friday January 27th at approximately 4:30pm we were driving on RT773 Riverside Parkway in the right hand lane and the steering wheel came totally out of the column with wires and electronic exposed. I was able to slow the car down and the car went up on the curb. I kept trying to put the steering wheel back in the column and somehow managed to get it in enough to drive home which was 5 miles away. All of the electronics did not work. Tesla came and towed the car the same evening. There was no working warning. Tesla towed the car and the next day on Saturday said the bolt to the steering column was loose and became dislodged.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11510798,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/12/2023","dateComplaintFiled":"03/08/2023","vin":"7SAYGAEE5PF","components":"ELECTRICAL SYSTEM,ENGINE","summary":"After just 250 miles on the car and just after one month of the purchase, my wife along with my 4 years old daughter was driving to get my 7 years old son from the school when it suddenly stopped on the road with displaying errors on the screen as follows, the car battery was sufficiently charged, later from the inspecting what it appeared that the \"rear drive unit\" of the car got screwed up.  Warning and error messages were: \"Acceleration and top speed reduced\" \"Power Reduced\"  There was a huge school traffic jammed behind the car, luckily other car owners offered help but the car was not moving, it stranded in the middle of the road.  We contacted Tesla they towed the car after one hour of the call, they kept the car for a week and told us the whole new \"rear drive unit\" need to be replaced. After a frustrating experience they offered no replacement but to fix the car.  I found another same incident with other customer here at the youtube link: https://www.youtube.com/watch?v=smVnwKOpuYY&ab_channel=JustAnotherModelYGuy","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11510850,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/23/2022","dateComplaintFiled":"03/08/2023","vin":"7SAYGDEE4PF","components":"BACK OVER PREVENTION","summary":"The USS Park Assist safety feature was eliminated from the vehicle without providing an alternative method or feature to monitor the front of the parked car in case an object or child was placed in front of the car after it was parked. The original USS Park Assist feature would detect this but the current Vision feature would not if the object or child is closer than 3 feet. It is irresponsible for a car manufacturer to eliminate a safety feature without providing a similar function as a substitute immediately. Just promising that this will come in the future should not be acceptable to the NHTSA. No problems have been recorded to date but this is just an accident waiting to happen. I'm asking the NHTSA to contact Tesla to require an immediate resolution.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11510599,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"01/25/2023","dateComplaintFiled":"03/07/2023","vin":"7SAYGDEE9PA","components":"VEHICLE SPEED CONTROL,SERVICE BRAKES","summary":"The contact owns a 2023 Tesla Model Y. The contact stated that while at a stop with the brake pedal depressed, the vehicle unintendedly accelerated. The contact stated that no warning lights were illuminated. The contact stated that she rear-ended the vehicle in front as she turned the steering wheel to the left and landed in a ditch. No air bags deployed. The contact stated that she and her front-seat passenger sustained no injuries however the other vehicle driver was seen by the EMTs on the scene. A police report was filed. The vehicle was towed to an authorized Tesla Center and was awaiting diagnosis. The manufacturer was notified of the failure and a case was opened. The contact stated that she was informed by the manufacturer that a diagnosis team was working on the diagnosis. The approximate failure mileage was 473.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11510348,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/05/2023","dateComplaintFiled":"03/06/2023","vin":"7SAYGDEEXPF","components":"FORWARD COLLISION AVOIDANCE","summary":"We had 2 phantom breaking occurrences while in Autopilot traveling at 75 MPH within 10 minutes. The first time we were passing a pickup with trailer on the right and the in the second a pickup was passing us on the left. in both cases there were no other vehicles or objects on the road in front of us. If there was a vehicle following close behind us there could have been an accident. We did not come to a complete stop but I am not sure if that was because of Autopilot or my reaction. There were no other warnings.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11510215,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/04/2023","dateComplaintFiled":"03/05/2023","vin":"7SAYGDEE5PF","components":"FORWARD COLLISION AVOIDANCE","summary":"I was driving on East on I-8 and was East of Yuma, AZ.  I was using the enhanced auto pilot feature.  I was traveling 70 miles per hour (5 below the speed limit)  There were no autos in front of me and nothing on the shoulder.  There was a semi truck behind me (I am not sure how far back.). My car suddenly put on the brakes and rapidly slowed down.  (I am not what speed) The de-acceleration was so severe that my coffee cup too flew onto the floor.  The semi truck was able to move to the right lane but blew his horn loudly. It was extremely scary and dangerous for both of us.    I have done some research and this seems to be a problem that many Tesla owners are experiencing.  This issue needs to be fixed immediately.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11510221,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/05/2023","dateComplaintFiled":"03/05/2023","vin":"7SAYGDEE6PF","components":"VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE","summary":"Vehicle brakes suddenly while driving even when there are no cars or obstacles of any kind in front or even in the distance. This has led to several events where I was almost rear-ended because of how strongly and violently the car was breaking on the highway. Last example was on March 5th 2023 at 1:19 p.m. while driving on interstate 90 in Ohio going westbound, there were no cars in front or in the distance in the lane. The car suddenly applied the brakes in a very strong fashion in the middle of the highway. There were at least five examples just like this one which happened prior.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11510179,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/24/2023","dateComplaintFiled":"03/04/2023","vin":"7SAYGDEE6PA","components":"VISIBILITY","summary":"Hello, I was taking my car reverse and my car door was open slightly and it hit my garage door, and that was my mistake. My only problem here is, the driver side rear window broke and it broke into MILLIONS OF PIECES and shattered all over inside.the car.  Not sure what the technology is, and it should not break into millions of tiny, tiny pieces. It's a brand new car and struggling to clean it because they are no minute.  Thanks","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."},{"type":"Equipment","productYear":"9999","productMake":"TESLA","productModel":"REARVIEW MIRROR","manufacturer":"Tesla, Inc."}]},{"odiNumber":11509855,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/02/2023","dateComplaintFiled":"03/02/2023","vin":"7SAYGDEE9PF","components":"VISIBILITY/WIPER,LANE DEPARTURE,BACK OVER PREVENTION","summary":"The Tesla Model Y Blind Spot warning system does not accurately detect the position of cars in the lanes next to the car.  The display shows the car as behind the vehicle while it is actually at the rear quarter panel.  There is only an audio warning if the turn signal is activated.  The car is in the blind spot yet the system does not warn the driver.  I took the car in for an adjustment to cameras and Tesla said they are functioning as designed.  Tesla removed the radar sensors that aid in parking at low speeds.  This was intended to be replaced with Tesla Vision.  Tesla Vision functionality is not yet available.  Although a low-speed collision with an object may not result in injury to a person, it is a safety feature that has been removed.  The windshield wiper's speed cannot be adjusted or even started on the stock.  To change speed or turn on the wipers you must look away from the road, locate the control panel and then select the desired speed.  This clearly is a safety hazzard.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11509537,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/17/2023","dateComplaintFiled":"02/28/2023","vin":"7SAYGDEEXPA","components":"FORWARD COLLISION AVOIDANCE","summary":"On February, Friday 17th, 2023 around 10:15pm on 287 exit ramp towards rte 78 west , a truck with a flatbed suddenly went from right to left but the car failed to detect that and we almost collide into the back of it. Collision was avoided only by driver reaction. All collision warning systems failed to detect the situation. Still this is the same behavior we have seen since we bought the car. There is no awareness of close proximity objects. Tesla is acknowledging that critical ultrasound sensors were removed from the car.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11509234,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/27/2023","dateComplaintFiled":"02/27/2023","vin":"7SAYGDEE3PA","components":"STEERING","summary":"Intermittent shaking from the two front wheels while driving.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11509294,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/25/2023","dateComplaintFiled":"02/27/2023","vin":"7SAYGDEE0PF","components":"POWER TRAIN,ELECTRICAL SYSTEM,ENGINE","summary":"Driving 70mph on the highway, car abruptly clunked and three warning messages appeared. APP_W009 Automatic Emergency Braking is disabled; DIF_A062 Power reduced; and BMS_a170 Acceleration and top speed recuded.  Car immediately dropped to 40mph and gave me enough time to exit the freeway to the shoulder. After putting in park, the car would no longer shift into any gear. Soft reset and full reset, exiting and re-entering the car didn't fix the issue. Tow required.  Failure of rear motor (inverter) was cited in the service center. Seems to be a common issue across Model 3 (as far back as 2017), Model Y (deliveries in Nov/Dec 2022) and Model S (the last 3-4 years). Very dangerous if someone had hit us when it decelerated hard on the highway. Traveling with a 6yr old in a car seat. Only 500 miles on the car.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11509060,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/17/2023","dateComplaintFiled":"02/25/2023","vin":"7SAYGDEE6PA","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"When using the cruise control function (not hands free) we have experienced multiple disconnects from the cruise control which puts the car into a sudden breaking condition slowing the car until the cruise control reconnects automatically. On a recent road trip we narrowly avoided a serious accident when this happened and we had a big rig truck behind us. We reported this to Tesla and their emailed reply said the cause was \"map data, speed limit data, GPS position inaccuracies or predictive position inaccuracies.\"  We drove over 2,500, mostly interstate highways, and in our opinion, none of their reasons for this condition apply to what happened to us. We set up an appointment with Tesla to look at the car but their email response seemed to indicate that as we drive the car more, the system will correct itself.  In our opinion, this apparent software glitch is serious and can have fatal consequences. We have spoken with other Tesla owners and they are also aware of this chronic problem. We are reporting this matter in hopes that it will be investigated and promptly correctly before lives are lost.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11508956,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"02/23/2023","dateComplaintFiled":"02/24/2023","vin":"7SAYGDEE7PA","components":"ELECTRICAL SYSTEM","summary":"The contact owns a 2023 Tesla Model Y. The contact stated that while his wife was driving in a parking lot, the vehicle independently accelerated as she depressed the brake pedal. The contact's wife crashed into another parked vehicle due to the failure. The air bags did not deploy upon impact. The contact's wife experienced mental trauma due to the accident but did not need medical attention. A police report was filed. The contact stated that the vehicle was equipped with a safety feature known as \"Sentry Mode\", which recorded the movements of the vehicle. The contact stated that the feature recorded the movements except for the failure and the collision. The vehicle was towed to a Tesla service center where it remained in their possession. The manufacturer was notified of the failure, but the contact was not provided a case number. The vehicle was not repaired. The failure mileage was 363.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11508651,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/17/2023","dateComplaintFiled":"02/23/2023","vin":"7SAYGAEE3PF","components":"FORWARD COLLISION AVOIDANCE","summary":"Twice while driving in early afternoon on very bright days in the direction of the sun I've received forward collision alerts for no apparent reason. Due to adrenaline I don't remember if I slammed on my brakes or not, but I hope I did. Given that there was nothing in front of me for a substantial distance sudden braking for the alert would have been like a brake check had another vehicle been tailgating me.  Date is for most recent occurrence, first occurrence was a few weeks ago.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11508675,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/16/2023","dateComplaintFiled":"02/23/2023","vin":"7SAYGDEF6PF","components":"LANE DEPARTURE,BACK OVER PREVENTION,FORWARD COLLISION AVOIDANCE","summary":"This 2023 model Y has no collision warning. This was not what I expected when I purchased.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11508807,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/23/2023","dateComplaintFiled":"02/23/2023","vin":"7SAYGDEE8PF","components":"VEHICLE SPEED CONTROL,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"Driving on highway with cruise control activated. No traffic around. Experienced phantom braking taking me from about 80mph to 65mph before I was able to react. Had this happened in traffic there is a good chance i would have been rear ended. No notifications or emergency lights appeared on my dash.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11508441,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/16/2023","dateComplaintFiled":"02/21/2023","vin":"7SAYGDEF7PF","components":"FORWARD COLLISION AVOIDANCE","summary":"This \u201cphantom braking\u201d issue MUST be resolved! This happens 2-4 times during a 700 mile trip.  THIS IS A KNOWN ISSUE.  At highway speeds or less with only the cruise control on the car will abruptly slow down as if there was something in front of me but nothing is there.   A member of my family no longer wants to drive the car because of this. It\u2019s scary.  When it happens, she screams!   Fortunately, no one has been behind me close enough to cause an accident. Once we had AEB automatic emergency, braking turned off and it STILL happened! It happens day and night, dusk, and dawn and 40 mph or 80 mph. If you were using cruise control, it can happen at any time.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11508053,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/18/2023","dateComplaintFiled":"02/19/2023","vin":"7SAYGDEEXPF","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"Car did phantom breaking when I was driving with my wife, 2 kids and Niece  from NJ to Pittsburgh, PA. I was driving on autopilot and There was no car in front or on side and yet it suddenly applied break and car went doen to appx 40 mph. Luckily the car behind was at distance and they managed their breaking well. I see it as a big risk to me and my family while being on long rides on autopilot.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11508055,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/19/2023","dateComplaintFiled":"02/19/2023","vin":"7SAYGDEE3PA","components":"VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE","summary":"In auto pilot mode , my Tesla suddenly applied emergency brake and brought my model y from 65 to 10 min in 287 Highway. Luckily they was no car or truck behind me. No car in front of me also.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11507920,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/17/2023","dateComplaintFiled":"02/17/2023","vin":"7SAYGDEE1PA","components":"FORWARD COLLISION AVOIDANCE","summary":"While in Traffic Aware Cruise Control (adaptive cruise control), the vehicle will brake hard suddenly with no objects anywhere near it.  This has happened primarily on the freeway and luckily no cars were following close enough behind to cause a collision.  This is very concerning as it is occurs in inconsistent situations and is completely unpredictable.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11507556,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/11/2023","dateComplaintFiled":"02/16/2023","vin":"7SAYGDEE2PA","components":"FORWARD COLLISION AVOIDANCE","summary":"On Saturday, February 11, 2023, my wife and I were driving on the highway.  I was the driver and I was utilizing the adaptive cruise control set at approximately 75 mph, which is the speed limit.  There were no vehicles or objects in the roadway in front of us when all of a sudden, the vehicle automatically braked hard.  My wife and I were startled and thrust forward in our seats.  I quickly pressed the accelerator and looked in my rear view mirror.  I saw a red truck that had been behind me had to veer off into the shoulder of the road to avoid hitting me.  Another vehicle was next to him in the passing lane and was also braking.  This was very shocking and disturbing that we narrowly avoided a major crash.  We had previously experienced this \"phantom braking\" during a roadtrip a few weeks ago.  At that time, we reported the problem to our Tesla dealer and they sent a technician to our house on Feb 3, 2023.  The technician told us that we were experiencing this phantom braking and all of the newer Tesla's had this problem.  He assured me that the \"engineers\" were working on it and would have a solution soon.  He further told me that there have been no reports of any accidents, injuries or deaths as a result of this phantom braking problem.  That was reassuring at the time.  With this latest incident, I find it hard to believe there have been no accidents.  The only reason we did not have a bad wreck is because of the skill and attention of the driver behind us.  We reported this latest incident to our Tesla dealer and were given the following reply:  \"As mentioned in the previous messages, unwanted slows do happen and are expected.  As we develop the system and the firmware, this will get better over time.  At this time, we do not have an immediate resolution for you.\"  I have never experienced a safety issue with a vehicle to the caliber of this magnitude.  I am shocked this is allowed and acceptable.  I am truly worried for our safety.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11507271,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/14/2023","dateComplaintFiled":"02/14/2023","vin":"7SAYGDEE7PF","components":"FORWARD COLLISION AVOIDANCE","summary":"Was using the adaptive cruise control in addition to lane keeping assist, collectively known as Autopilot. Was in the left most lane with no cars in front or beside and a car about 5 car lengths behind when max auto regen occurred aka \"phantom braking\". There were no indications of obstacles in front based on the screen rendering.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11506894,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/07/2023","dateComplaintFiled":"02/13/2023","vin":"7SAYGDEE5PF","components":"SERVICE BRAKES,VISIBILITY/WIPER,FORWARD COLLISION AVOIDANCE","summary":"When autopilot is engaged the car slows down without warning and there isn't anything in front of the car. We had close calls with cars behind us when the car applies the brakes for no reason. The wipers would come on for no reason and as long as the autopilot was on it couldn't be turn off. So we had to disengage the autopilot and turn off the wipers and drive another 300 miles without autopilot for our safety.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11506949,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/12/2023","dateComplaintFiled":"02/13/2023","vin":"7SAYGDEE1PF","components":"FORWARD COLLISION AVOIDANCE","summary":"The contact owns a 2023 Tesla Model Y. The contact stated while driving 75 MPH, the vehicle abruptly stopped independently. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 1,300.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11507032,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/13/2023","dateComplaintFiled":"02/13/2023","vin":"7SAYGDEE0PF","components":"FORWARD COLLISION AVOIDANCE","summary":"I was driving highway on 2/13/2023 around 11:12am. Traffic was clear, weather was good, I was using autopilot with Tesla model Y.   The car decided to break at highway speeds for no reason. The breaking was very aggressive and I was very scared.  There was no accident but something is not right with autopilot of Tesla.  The car is new and using latest available software update.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11506860,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/04/2023","dateComplaintFiled":"02/12/2023","vin":"7SAYGAEEXPF","components":"FORWARD COLLISION AVOIDANCE","summary":"Had Adas engaged for about 180 miles and had phantom braking atleast two times. There was no one in front or on side","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11506818,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/11/2023","dateComplaintFiled":"02/12/2023","vin":"7SAYGAEE5PF","components":"FORWARD COLLISION AVOIDANCE,LANE DEPARTURE","summary":"Car braked aggressively and unexpectedly on highway in full traffic with autopilot (lane keeping cruise control) for no reason.    Car in front was over 10 car lengths away and not slowing.  Almost caused collision with car behind me but I took control immediately and hit accelerator.  Night time driving - approximately 530pm on route 64/1 headed west in Raleigh nc.   My car is \u201cvision only\u201d.  Extremely unsafe.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11506745,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/10/2023","dateComplaintFiled":"02/11/2023","vin":"7SAYGAEE3PF","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"When driving in Traffic aware cruise control in Highway where the speed was around 70 mph, vehicles system auto applied brake and significantly slowed down speed for a few seconds. Had there been a vehicle following us closely, there would have been an accident. There were no close objects or vehicle in front while this incident happened.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11506532,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/29/2023","dateComplaintFiled":"02/09/2023","vin":"7SAYGDEE6PA","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"Failure: rear motor disabled. Verified customer concern. Inspected rear drive unit and found inverter had internal issue causing failure. Replaced rear drive unit inverter and verified vehicle now operates as expected.  Safety: car speed reduced to 68mph max and the regenerative braking barely worked. All functionality like cruise control/adaptive were restricted  Yes - reported to Tesla dealer/service center and had verified and fixed under warranty  No warnings prior. Driving down the road I heard a loud clunk and then a warning appeared saying power reduced, rear motor disabled. Ok to drive.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11505953,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/07/2023","dateComplaintFiled":"02/07/2023","vin":"7SAYGDEEXPA","components":"BACK OVER PREVENTION","summary":"The back up camera is misaligned and shows the car in the wrong position.   The poor rear visibility, combined with the \u201ccoming soon\u201c parking sensors means it\u2019s very dangerous to backup the vehicle.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11505696,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/19/2022","dateComplaintFiled":"02/05/2023","vin":"7SAYGDEE8PF","components":"BACK OVER PREVENTION","summary":"While backing out of my parking lot space I almost hit a pedestrian emerging from behind a nearby parked car. My user manual, provided at the time of delivery,  referred to warning sounds in situations such as these. I notified the Tesla service about this issue and was informed that my vehicle did not include these warnings because Tesla stopped installing the ultra sonic sensors required to activate the warning. Tesla service indicated this would be corrected in a future software release relying on Tesla vision.  That initial service call was early January and Tesla has still not provided the updated software nor a target date for the change.  The lack of sensors has also resulted in near impact in the front of the car due to the lack of sensors. This is a particular problem for senior drivers.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11505255,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/15/2022","dateComplaintFiled":"02/02/2023","vin":"7SAYGDEF4PF","components":"AIR BAGS","summary":"The contact owns a 2023 Tesla Model Y. The contact stated that the message \u201cPassenger Air Bag Off\u201d would illuminate while his wife was occupying the front passenger\u2019s seat with the seat belt securely buckled. The vehicle was taken to the Tesla Service Center, where an unknown software update was recalibrated. The Tesla Service Center then informed the contact that the front passenger\u2019s side seat needed to be replaced in the event the failure persisted. The contact stated that the failure reoccurred approximately three weeks later. The manufacturer was notified of the failure and informed the contact that the vehicle was operating as designed and the passenger\u2019s side air bag would not activate unless the passenger weighed approximately 130 pounds. However, the contact stated that the Owner\u2019s Manual indicated that the air bag would be activated if the passenger weighed 100 pounds. The contact stated that his wife weighed 126 pounds and was 5ft. 1 inch tall. The vehicle was not repaired. The failure mileage was approximately 15.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11504846,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/29/2023","dateComplaintFiled":"02/01/2023","vin":"7SAYGDEE2PA","components":"STEERING","summary":"I bought this car on January 24, 2023, I was driving with my family on Route 1 South in Woodbridge, NJ and all the sudden steering wheel fall January 29, 2023 . Was lucky there was no car behind and able to pull on divider. https://twitter.com/preneh24/status/1619889507133976580?s=48&t=-diw7ET9CNnRr31mHffyfw","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11505082,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/21/2023","dateComplaintFiled":"02/01/2023","vin":"7SAYGDEE7PA","components":"VEHICLE SPEED CONTROL","summary":"I was driving on the George Bush Turnpike on with cruise control set at 80mph.  There were few cars on the road an no cars in front of mine.  All of a sudden the car went from 80 down to 60 mph and I had to recover manually by pressing the acceleration pedal.  The only interesting point is that there were 2 cars accelerating at a higher speed in the next two right lanes that were passing me and didn't cross into my lane.  There were no cars within 10-15 car lengths in front of me. Thankfully there were also no cars behind me so I was not rear ended due to the sudden deceleration.  I cannot get in to even discuss the issue as Tesla has failed to service the car after moving 5 scheduled appointments in the last month.  They now tell me my next appointment is Feb 24.  To be fair they are not aware of this specific issue...the appointment was originally for several other issues unrelated to safety.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11504770,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/20/2022","dateComplaintFiled":"01/31/2023","vin":"7SAYGDEEXPF","components":"UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE","summary":"When I purchased the car it was sold with certain safety features and those features are not available. It was also a surprise that the sensors were removed and Tesla Vision was the replacement. As of today Tesla Vision software update has not occurred and many features have been disabled.  I cannot understand why Tesla would eliminate the sensors / radar and not have the upgrade to Tesla Vision tested and active in my new vehicle. Pretty much all of the Advanced Driver Assistance Systems (ADAS) you list above are not functional. I have written three letters to Tesla since I picked up the \"Y\" model and have not received a response. In those letters I requested the car be returned for a full refund because it was knowingly sold with these features missing!","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11504506,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/22/2023","dateComplaintFiled":"01/30/2023","vin":"7SAYGAEE7PF","components":"VEHICLE SPEED CONTROL,UNKNOWN OR OTHER","summary":"We were driving our brand new Tesla Y long range (we picked it up by the end of November 2022, and it was less then 150 miles) on 01/22, there were 3 adults and 2 kids in the car, and the car lost power in the middle of freeway. We had to slide the car to the shoulder and call Tesla service.  When we saw the warning message on the screen, we were NOT given any respond time, the car lost power immediately. We were almost killed by it.   On 01/27, we were told that the car has been fixed. They said there is a definite failure in the drive motor that was documented. There was an issue with an integrated part of the drive unite called the inverter, which can limit power when it has an issue and was resolved by replacing the drive motor assembly with another complete assembly under warranty.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11504263,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/26/2022","dateComplaintFiled":"01/29/2023","vin":"7SAYGDEE0PF","components":"VISIBILITY/WIPER","summary":"Traversing Blewett Pass at night, in a rain storm. Auto sensing wipers don\u2019t respond to light rain or rain at night.  When they are on they don\u2019t adjust to the amount of rain so there is significant water on the windshield for too long.  There is no manual option for adjusting the speed of the wipers forcing drivers to navigate a touchscreen in a downpour, in the dark, on a windy mountain pass. It\u2019s terrifying.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11504318,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/28/2023","dateComplaintFiled":"01/29/2023","vin":"7SAYGAEE5PF","components":"FORWARD COLLISION AVOIDANCE","summary":"Brand new 2023 Tesla Model Y LR phantom breaks on shadows.  Issue happens  with just auto speed Adaptive cruise control and the more advanced lane departure \"Autopilot\" feature on.  Happens on 45mph roads and on highways at 65-75mph.    Most serious instance was on US 540 in Apex NC where car hard braked when it was about to go under an overpass with a strong shadow.  Sunny day, 10AM in the morning, no other cars near by.  Would have likely caused an accident if someone had been behind me.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11504174,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/27/2023","dateComplaintFiled":"01/28/2023","vin":"7SAYGDEE7PF","components":"FORWARD COLLISION AVOIDANCE,LANE DEPARTURE","summary":"On the freeway with auto steer and adaptive cruise control on. I experienced 3 phantom breaking incidents over the last two weeks.   The car suddenly drops in speed about 10-20 mph before I can catch it and turn off cruise control and accelerate back to the right speed.   It\u2019s super dangerous. We live in WA where it rains a lot and our car was delivered without any ultra sonic sensors. This was a big issue for me because we didn\u2019t get a lot of the features I was expecting and they told me it would be fixed with full vision eventually.   I think it\u2019s false advertising since the test drives and a lot of things that sold me on the car were not there when I got mine.   The breaking problem could easily cause crashes for us and is a big safety risk.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11503745,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/26/2023","dateComplaintFiled":"01/26/2023","vin":"7SAYGDEE0PA","components":"UNKNOWN OR OTHER,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"While driving on the expressway, I had the cruise control set at about 72 mph. The car to my right went to change lanes but then saw me and rectified; my car automatically applied the brakes hard without me even touching anything. I was lucky that the car behind me was far enough that it didn\u2019t hit me. However, this is a safety hazard for me and others as I couldn\u2019t control the breaks at all. It also caught me by surprise since I did t know it was going to do that.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11503890,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/15/2023","dateComplaintFiled":"01/26/2023","vin":"7SAYGAEE4PF","components":"BACK OVER PREVENTION","summary":"I ordered  the car with parking sensor feature standard similar to my daughter car model Y 2022 which she bought a couple of months earlier.  Tesla removed the parking sensor without advising me. This sensors are vital for safety of pets, children and obstacles during parking.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11503468,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/24/2023","dateComplaintFiled":"01/24/2023","vin":"7SAYGDEE0PA","components":"BACK OVER PREVENTION","summary":"Park collision warning is defective. I have learned that Tesla has disabled Park Assist on this vehicle and on Model 3/Y manufactured after October 2022 despite still advertising this functionality in the current user manual. This is because they have transitioned from ultrasonic sensors to a purely camera based system. However, their camera based software has not been enabled for park assist. As a result of this, I had a minor impact while parking due to expecting an audible 'beep' or screen indication of distance from objects, as I have had in my prior tesla. However, I received no such warning. Also, Tesla poorly communicated to users, many of whom have had this functionality in prior teslas, that this functionality has been disabled.   In speaking with Tesla Service, I was informed that Tesla has disabled park assist until a software update will be available. However, until the software update is made available, this is a safety defect that should be communicated through a recall to all owners.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11503091,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/27/2022","dateComplaintFiled":"01/23/2023","vin":"7SAYGDEE1PA","components":"VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE","summary":"When returning from the holidays during the last week of December I was using the Tesla AutoPilot for it's cruise control on the open highway. I experienced the \"Phantom Braking\" twice during the three and a half hour trip.  I reached out to Tesla but only received a canned response explaining how AutoPilot is engaged and disengaged.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11503121,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/20/2023","dateComplaintFiled":"01/23/2023","vin":"7SAYGDEE0PA","components":"VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE","summary":"We were driving on a three lane on the expressway with the autopilot engaged. all of the sudden and without any warning the car engage on the breaks. We didnt have any cars in front or side we did have a car behind us. This was an extreamly scare situation as it took us by surprised. This happened two times while engages on autopilot. We didnt use anymore after. I searched the web and there are thousands of complaint about it without a resolution. Tesla is no help following up. I hope you can do something about it.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11502643,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/02/2023","dateComplaintFiled":"01/19/2023","vin":"7SAYGDEE0PA","components":"ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL","summary":"When entering the vehicle, the touchscreen does not turn on. The vehicle can be operated but without the touchscreen on, the speedometer is not available. I believe this to be a safety issue.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11502319,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/18/2023","dateComplaintFiled":"01/18/2023","vin":"7SAYGDEEXPA","components":"FORWARD COLLISION AVOIDANCE","summary":"On January 13th, 2023 we were waiting for green light on an intersection, 2nd in place. The car in front of us started moving on green light for a left turn, and suddenly it slowed down as a result of another car coming in the opposite direction. Our Tesla Model Y didn't recognized the situation and crashed into it. The automatic emergency braking didn't actuate and also the Forward collision warning didn't alert. The low speed collision avoidance also failed to act. A police report was filed because of the accident. Previously, On January 6th, 2023, a service was requested because of the vision system is not properly detecting objects / situations that can result in collision. Tesla canceled the service appointment. After contacting the dealer on January 13th, they acknowledged verbally that the car is missing sensors that were previously installed in older models.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11502423,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2023","dateComplaintFiled":"01/18/2023","vin":"7SAYGDEE9PF","components":"BACK OVER PREVENTION,FORWARD COLLISION AVOIDANCE","summary":"The car advertising having USS when place the pre-order. But when pick up the vehicle, USS is not there","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11502128,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/16/2023","dateComplaintFiled":"01/17/2023","vin":"7SAYGDEE3PA","components":"UNKNOWN OR OTHER","summary":"There was a spontaneous blowout of a rear tire made by Continental. Thankfully I was not hurt while driving at 75 on a highway. I had to tow and replace the tire at discount. There was blowout from sidewall with no evidence of other damage or cause of it. I have kept the tire as evidence. I noticed there is a safety recall on very similar Continental tires. I am attaching the pictures and video of the tire and the note from Discount tire professionals that nothing was found inside the tire. I wonder if these continental tires also need to be on recall list.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11502056,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/04/2023","dateComplaintFiled":"01/16/2023","vin":"7SAYGDEFXPF","components":"FORWARD COLLISION AVOIDANCE","summary":"I purchased the vehicle on Dec 14 th and so far had two episodes of Phantom breaking leading to near rear end collision. Car is applying breaks for no reason even when there is nothing in front.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11501825,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/09/2023","dateComplaintFiled":"01/15/2023","vin":"7SAYGDEE7PA","components":"BACK OVER PREVENTION","summary":"Tesla advertised that Tesla Vision will replace the ultrasonic sensors (USS) and help with park assist. Before buying the Tesla model y Tesla representative assured me that Tesla vision will function to replace the USS. Currently my model y has no visibility to any objects near the vehicle. The lake of sensors caused me to hit concrete blocks in parking spots. The lack of these sensors may cause serious accidents around the vehicle while moving out of garages.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11501878,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/15/2023","dateComplaintFiled":"01/15/2023","vin":"7SAYGDEE8PA","components":"UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE","summary":"I was driving along the highway on cruise control - plenty of space between me and the car in front of me, both of us traveling around 70 mph.  My car suddenly started decelerating quickly, as if the cruise control had turned off.  It slowed down to about 55-60 before I hit the accelerator to get back up to speed.  Nothing obvious that would have caused the slowdown, no one was merging, the car in front of me was still travelling 70ish, and I didn't disengage the cruise control or hit the brake.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11501724,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/22/2022","dateComplaintFiled":"01/13/2023","vin":"7SAYGDEE8PA","components":"FORWARD COLLISION AVOIDANCE","summary":"My brand new 2023 Tesla Model Y brakes for no reason at all while driving in a completely open lane on the interstate highway.  I took my car to my local dealer to have it fixed, but they refuse to even acknowledge this serious safety issue.  I am now forced to manually remember to DISABLE the dangerous Emergency Braking feature with my brand new car.      I have owned cars with cruise control for decades - I am 62 tears old.  I have never had an accident on the highway.  Never.  This is because I keep a safe distance from the vehicle ahead.  Please understand that I do love this car.  it drives beautifully, and I appreciate the other safety features such as the distance feature keeping the car too close to the car ahead of me while cruise control/auto pilot is engage.     However, when I am on the highway in heavy traffic and the car brakes for no reason whatsoever, the chance of having a car ram into me from from behind is a serious danger to myself and my family.  Please escalate this issue to the highest level possible, or connect me with legal services involved with class action lawsuits to force Tesla to disable this dangerous malfunction in their automobiles.  Kindest Regards, James Gaites 4334 7th St N Arlington, VA 22203","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11501684,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/23/2022","dateComplaintFiled":"01/13/2023","vin":"7SAYGDEE5PF","components":"VEHICLE SPEED CONTROL","summary":"I was driving in cruise control on the freeway going 70 mph with no other cars in front of me when suddenly the car slammed on the brakes and slowed to less than 40 mph before I could even react. The car behind me came close to crashing into me. The car continued to slam on the brakes every time I put it in cruise control. I am concerned going forward that if I use cruise control and someone is following close behind me, that they may crash into me if it happens again. I reported the incident to Tesla and they stated that they are aware of the issue and are working on a software fix. However, after researching into the issue, it looks like this issue has been occurring for multiple years with still no resolution.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11501265,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/11/2023","dateComplaintFiled":"01/11/2023","vin":"7SAYGAEE4PF","components":"VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE","summary":"While using \u201cAutopilot\u201d and \u201cTraffic Aware Cruise Control\u201d the vehicle will heavily apply the brakes when there are no forward obstructions or incidents. This causes issues for vehicles behind me and is very unsettling, as there never appears to be a reason for the dramatic reduction in speed.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11500993,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/08/2023","dateComplaintFiled":"01/10/2023","vin":"7SAYGDEE0PF","components":"FORWARD COLLISION AVOIDANCE","summary":"Car applied brakes suddenly multiple times when no vehicles or objects were remotely close (i.e. the car had phantom braking). This occurred while auto-pilot mode was on as well as while cruise control was on and with auto-pilot off. This happened several times on wide open highway lanes including when no other vehicles or other objects were anywhere in sight.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11500735,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/07/2023","dateComplaintFiled":"01/08/2023","vin":"7SAYGAEE1PF","components":"FORWARD COLLISION AVOIDANCE","summary":"While using the adaptive cruise control, the vehicle unexpectedly applied brakes aggressively. There were no vehicles in front, to the side, or behind the vehicle. This could have resulted in a collision if a vehicle was behind us.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11500282,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/04/2023","dateComplaintFiled":"01/05/2023","vin":"7SAYGDEE5PF","components":"FORWARD COLLISION AVOIDANCE","summary":"7 times in 2 days of travel on major interstate highways in cruise control the car phantom sees something that isn\u2019t there and slams on the brakes throwing us forward until I can manually override with the accelerator. Had there been any car following me a serious accident would have occurred.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11500110,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/26/2022","dateComplaintFiled":"01/04/2023","vin":"7SAYGDEE9PA","components":"SEAT BELTS","summary":"since i took delivery of this vehicle on 11/26/2022 ,i had a message displayed on the screen for a faulty passenger seat belt that require a service appointment .i called and requested a service appointment and they gave me one in dec then cancelled it then gave me on in early jan and cancelled it then late jan and they mentioned it due to the lack of parts and i dont feel safe to drive this car with my wife and kids with this faulty seat belt  but yet they were pushing me to take delivery and [it seems they were aware of the problem and once i took delivery this message popped up and now i end up with unsafe car that they keep postponing fixing because they don't have the parts just because they want to meet their delivery numbers!!!!","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11499808,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/02/2023","dateComplaintFiled":"01/02/2023","vin":"7SAYGDEEXPA","components":"UNKNOWN OR OTHER,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"Drove out of my driveway, drove maybe 50 feet and the car did a shake and stopped suddenly in the middle of of the road. The car wouldn\u2019t let me put the car in park, drive, reverse or neutral. Many alerts appeared on the screen (pics attached). The right side of the car was making a whistling sound that wouldn\u2019t stop even when I got to finally turn off the car. The car was reset, turned off and on but wouldn\u2019t drive in any direction. It\u2019s extremely dangerous that a brand new car, 2 days old with 118 miles on it would suddenly stop while driving with no danger near by, the car was going 7-10 MPH, no other cars near or around me for the car to stop in that manner. I had two elderly (mother and mother-in-law) passengers in the car that could have been hurt because of this sudden unnecessary stop.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11499432,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/25/2022","dateComplaintFiled":"12/29/2022","vin":"7SAYGDEE7PF","components":"FORWARD COLLISION AVOIDANCE","summary":"When using Traffic Aware Cruise Control on interstate highway the brakes would suddenly apply. My safety was not compromised. Vehicle was not checked or inspected by dealer.  Was not aware of any warnings, but there may have been some. This happened several times during a 45-minute drive. Conditions, daytime, sunny, light traffic, lanes well marked, no apparent reason for braking. One of the incidents reduced my speed from 70 mph to 35 mph.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11498819,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/08/2022","dateComplaintFiled":"12/26/2022","vin":"7SAYGAEE6PF","components":"LANE DEPARTURE,BACK OVER PREVENTION,FORWARD COLLISION AVOIDANCE","summary":"When I purchased this vehicle, I was told that all ADAS features would be available once the cameras calibrated (approximately 50 miles).  After 100 miles my wife bumped into a wall in our garage. I opened a ticket and Tesla said the ADAS features are unavailable until a software update is sent. The sales person who I spoke to were not aware of this.  This is EXTREMELY dangerous. Drivers are reliant on warnings from features like this and to have the features off without a warning could get someone run over.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11498647,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/20/2022","dateComplaintFiled":"12/23/2022","vin":"7SAYGDEE6PA","components":"UNKNOWN OR OTHER","summary":"This new car model Y was picked up on December 20th around noontime.  After my husband drove it home, I updated the required documents with insurance.  Then we went out to a nearby store.  I was the driver(>20 yrs experience).  When we stopped on Smithtown Bypass/Moriche by the red light, during the waiting, the car suddenly took off, with an unbelievable speed.  THANK GOD!! I don\u2019t know what happened, but I was extremely calm at that moment.  I heard my husband screaming and I knew both of us know we are going to directly hit the cars that drove from the left.  To avoid such definite impact, I had no choice but quickly made  a very aggressive left turn and stopped on the road of  Moriche.  To be safe, I drove the car back to Tesla around 2pm.  The guy said it could be my mistake of accidentally hitting a button of cruise control.  I truly doubted it.  Is there a button can be unintentionally hit without warning? I asked him to look into the report. I told him I was fully stopped and waiting on the red light.  My foot was completely off the pedal.  My hands were on the wheel.  My eyes were on the road rather than on the touch screen for any information displayed.  No warning signs at all.  I felt I might have heard some noise while the car shooting out but I am not sure.  Even though this serious incident was reported right away and our car was parked in front of the service door, we were scheduled to get a service check on 23rd.  And then we were informed by an email that the service check has been rescheduled to January 30th.  I believe this incident must be reported and be awarded by other Tesla drivers as well.  While Tesla bragging how safe their cars are, my personal experience told me a totally different story.  Please investigate this incident ASAP because I think Tesla didn\u2019t take it seriously.  I wish there is a traffic footage can be obtained.  I can\u2019t imagine how many families would be destroyed if the accident happened!  Praise the LORD for His mercy!!","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11497826,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/16/2022","dateComplaintFiled":"12/16/2022","vin":"7SAYGDEE5PF","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"I Purchased a new 2023 Telsa Model Y, picked it up today and on the drive home I experienced a phantom braking event which caused the vehicle to immediately stop and become inoperable. Despite my attempts to restart or reset the car it would not move. I sat in the middle lane of a six lane roadway for 90 minutes waiting for a tow truck to take the vehicle to the nearest Tesla Service Center. There was no warning and the vehicle drove flawlessly prior to this event, although I had only driven about 125 miles. I was in heavy traffic and I responded quickly to stop the vehicle and avoid an accident.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11497530,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/01/2022","dateComplaintFiled":"12/15/2022","vin":"7SAYGAEE3PF","components":"UNKNOWN OR OTHER","summary":"The vehicle is reporting open recall, I have already upgraded the vehicle software 2 weeks ago but the nhtsa.gov website is not updated accordingly","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11495108,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/26/2022","dateComplaintFiled":"11/28/2022","vin":"7SAYGDEEXPA","components":"FORWARD COLLISION AVOIDANCE,ELECTRICAL SYSTEM","summary":"The contact owns a 2023 Tesla Model Y. The contact stated while driving 75 MPH, the vehicle experienced phantom braking. The contact stated no warning light was illuminated. The contact stated he had experienced the failure three times within two days. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had been informed of the failure. The failure mileage was approximately 500.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11494341,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/09/2022","dateComplaintFiled":"11/21/2022","vin":"7SAYGDEEXPF","components":"STRUCTURE","summary":"1. brake system 2. after vehicle slowly pull up to the curb, the vehicle suddenly accelerated, while the brake was applied, it jump the curb in a shopping center and hit the post outside of a restaurant 3. it was a brand new vehicle just got delivered one day before, ~10 miles on odometer 4. no warning of any kind prior","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11494322,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/19/2022","dateComplaintFiled":"11/20/2022","vin":"7SAYGDEE1PF","components":"VEHICLE SPEED CONTROL,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"When my vehicle is on cruise control it suddenly brakes for no apparent reason. On a road trip, it has happened suddenly and many times during the trip. It\u2019s quite scary and dangerous.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11494058,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/10/2022","dateComplaintFiled":"11/18/2022","vin":"7SAYGDEE2PF","components":"VEHICLE SPEED CONTROL","summary":"I was driving at about 40 MPH on local road at rush hour, the car was put in parking mode when I made a lane change, the speed reduced to 0 rapidly and put me in extremely dangerous situation like being rear ended.  then I cannot put car in drive mode and called maker's roadside assistance and 911. car was towed to service center.  1a. Q: What component or system failed or malfunctioned       A: car's power system failed.  1b. Q: is it available for inspection upon request?       A: I don't know. 2. Q: How was your safety or the safety of others put at risk?      A: car might stop quickly unexpectedly when travel at high speed, very likely being rear ended or overturned due to side swipe.  3. Q: Has the problem been reproduced or confirmed by a dealer or independent service center?     A: UNKNOWN 4. Q: Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others?     A: car was towed to service center and was inspected & diagnosed.  5. Q: Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear?      A: no any warning, it happened unexpectedly.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]}]}