{"count":317,"message":"Results returned successfully","results":[{"odiNumber":11763974,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/13/2026","dateComplaintFiled":"09/14/2026","vin":"7SAYGDEF6RF","components":"LANE DEPARTURE,FORWARD COLLISION AVOIDANCE","summary":"My 2024 Tesla Model Y (VIN [XXX]) has lost all forward camera-based safety and driver assistance functions. The vehicle displays alerts that Automatic Emergency Braking is unavailable, Park Assist is unavailable, adaptive headlight features are unavailable, and that self-driving is degrading and the vehicle may stop. Autopilot and Full Self-Driving will not engage. The side repeater cameras and the rearview camera still display images normally on the touchscreen, so the failure is not a loss of video display. The loss of Automatic Emergency Braking and forward collision warning means the vehicle has no automated protection against a frontal collision, and the loss of adaptive headlights and auto high beam means the high beams no longer dim for oncoming traffic. I performed a touchscreen reboot and a full power-off reset, and the condition returned. The vehicle is equipped with HW4 hardware and falls within the model years covered by NHTSA campaign 25V002000 (Tesla SB-25-00-001) concerning a computer circuit board short, though my VIN was not included in that recall population. I am reporting this because a vehicle sold with these active safety systems is now operating without them, and I believe other owners of vehicles in this build range may be experiencing the same failure. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11763849,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"09/12/2026","dateComplaintFiled":"09/12/2026","vin":"7SAYGAEE0RF","components":"UNKNOWN OR OTHER","summary":"Component that failed & available for inspection? The power window on the passenger-side rear door failed to auto-reverse when it hit an obstruction while closing. It closed with enough force to pinch and injure my child's finger and did not reverse. The 2024 Tesla Model Y is available for inspection on request. How was safety put at risk? The window was closing automatically (auto-lock), with no one touching the switch, when it pinched and injured my child's finger. FMVSS 118 requires power windows to detect an obstruction and reverse during hands-free closing. It did not reverse at all. This puts children and passengers at continued risk of finger and hand injury. Reproduced/confirmed by a dealer or service center? Yes I reproduced it myself. With a child-sized finger-width carrot placed in the window path during an automatic close, the window failed to reverse and crushed the carrot instead of retracting. I have video of this. Not yet confirmed by a service center; I am scheduling a Tesla Service inspection. Video can be viewed in the attachments that's in GIF format. Inspected by manufacturer, police, insurance or others? Not yet. I am reporting this to Tesla Service and filing this complaint at the same time. Warning lamps/messages/symptoms before failure, and when? None. No warning lamps, alerts, or messages appeared before or during the incident, and there were no prior symptoms that the automatic window reversal system was malfunctioning. Our best guess is that its always been malfunctional.","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11762105,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/31/2026","dateComplaintFiled":"09/04/2026","vin":"7SAYGAEE3RF","components":"UNKNOWN OR OTHER","summary":"I am submitting this complaint regarding a safety concern involving the panoramic glass roof of my 2024 Tesla Model Y.  My toddler lightly bumped their head against the inside of the roof glass, after which the glass developed a significant starburst crack. The contact was very minor, and the resulting damage raised serious concerns about the safety and durability of the roof glass, particularly because I regularly transport my children in this vehicle.  On XXX, I brought the vehicle to a Tesla Service Center in Orland Park, Illinois. Tesla documented my report as a child/passenger safety concern. The technician verified an impact zone, documented that the top/exterior portion of the roof glass was cracked, that the interior section did not crack, and that a portion of the roof glass was pushed inward at the impact zone. Tesla recommended replacement of the roof glass.  I requested written confirmation that the vehicle was safe to continue driving with the damaged roof. After escalation, Tesla\u2019s Regional Manager responded that whether it was \u201csafe\u201d was a decision I would need to make at my own discretion and suggested replacement if I did not feel safe. He also stated that Tesla\u2019s glass is deemed safe for its intended use based on testing and government regulations.  My concern is not simply repair cost or coverage. I am concerned that very minor interior contact resulted in significant damage to a large glass panel directly above occupants, including children. I am requesting that NHTSA document and review this incident as a potential vehicle safety issue.","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11759885,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/26/2026","dateComplaintFiled":"08/26/2026","vin":"7SAYGDEE2RF","components":"STEERING,LANE DEPARTURE","summary":"SEVERE DEFECT: Unprompted autonomous steering overrides manual driving. When Autopilot is OFF, Emergency Lane Departure Avoidance (ELDA) violently yanks the steering wheel, steering TOWARD hazards like oncoming traffic on the left or a mountain/rock wall past the curb on the right. This creates a severe collision risk, overriding safe manual input.DOCUMENTED PROOF: Provided Tesla Service (Palo Alto) over 12 timestamps and several dashcam footage. Technicians physically verified NO internal/external camera obstructions across TWO separate visits. Moving a transponder failed to resolve it.TESLA REFUSAL: Service Center has canceled TWO other service requests without fixing the defect, claiming it the 'system is working as intended.' Crucially, the Manager Jay explicitly admitted this dangerous steering override is a 'known issue for vehicles without FSD' operating on an older, separate software stack prone to these errors. To resolve this critical safety hazard, he explicitly suggested I purchase Tesla's premium Full Self-Driving (FSD) upgrade, claiming the FSD stack fixes it. Tesla is fully aware their base active safety software stack is defective and steers into hazards, yet demands a paid consumer upgrade to resolve it rather than issuing a safety patch or recall.","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11758962,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"08/18/2026","dateComplaintFiled":"08/23/2026","vin":"7SAYGDEE3RA","components":"VEHICLE SPEED CONTROL,SERVICE BRAKES","summary":"While exiting a drive-thru, I pressed the accelerator and the vehicle unexpectedly accelerated at a high rate of speed on its own. I attempted to brake, but the brakes did not respond. The vehicle struck a concrete median. Police report on file: East Hanover Township PD, Case #2026-12503.","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11758439,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/19/2026","dateComplaintFiled":"08/21/2026","vin":"7SAYGDEE1RF","components":"STRUCTURE,FORWARD COLLISION AVOIDANCE,LANE DEPARTURE","summary":"On XXX at approximately 7:23 a.m., a 2024 Tesla Model Y was traveling westbound on [XXX] in [XXX] in the middle lane at approximately 71 mph with Full Self-Driving (FSD) engaged.  While traveling in traffic, the vehicle suddenly initiated a lane change toward the right lane without providing a warning or sufficient opportunity for the driver to respond. While the Tesla was executing the lane change, a vehicle traveling behind it collided with the left side of the Tesla. Following the impact, the driver manually took control and brought the Tesla to a complete stop on the right side of the highway.  The system suspected of malfunctioning is Tesla\u2019s FSD driver-assistance system, particularly its automated lane-selection and lane-change functions. The exact cause has not been determined. The vehicle and its electronic data were preserved. Currently, non-inspection was done.   The unexpected maneuver placed the Tesla and surrounding motorists at risk because it occurred without warning at highway speed in active traffic and resulted in a collision. The driver had to intervene manually after the impact to control and stop the vehicle safely.  At the time of this report, the suspected malfunction has not been reproduced or independently confirmed by a Tesla service center or independent repair facility. No technical determination of the cause has been received. A police officer arrived immediatly after the accident.  An inspection was performed by Insurance company over a video.   Before the unexpected lane change, there were no warning lamps, messages, audible alerts, or other symptoms indicating that he vehicle was about to initiate the maneuver or malfunction. The lane change occurred suddenly while FSD was engaged. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11757481,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/16/2026","dateComplaintFiled":"08/17/2026","vin":"7SAYGAEE6RF","components":"UNKNOWN OR OTHER","summary":"During a software update, the vehicle was parked and no key was present inside the car. The car went into neutral and forward through my gate onto oncoming traffic. The car hit a parked car and then came to a stop. The software update proceeded and I was unable to move the car until it finished.","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11756721,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/13/2026","dateComplaintFiled":"08/13/2026","vin":"7SAYGDED9RF","components":"VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE","summary":"I was using the Tesla FSD in stop and go traffic. At the moment I was moving with traffic at about 30 mph and then traffic started slowing down. The vehicle in front of me came to a complete stop. The FSD on my car started slowing down, but not fast enough. It rear-ended the vehicle at about 18 mph.","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11756509,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/30/2026","dateComplaintFiled":"08/12/2026","vin":"7SAYGDED8RF","components":"UNKNOWN OR OTHER","summary":"Plastic trim around window switches on driver side door panel bubbled and popped. Tesla refused to warranty due to \u201cwear and tear\u201d when vehicle was purchased brand new 1.5 year ago.","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11755534,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/08/2026","dateComplaintFiled":"08/07/2026","vin":"7SAYGDEF7RA","components":"STEERING","summary":"Car making excessive noise, service department refuses to address at Tesla even though various cases of the same issue are easily available online. Issue is with half shaft lubrication being dried but Tesla is trying to charge and claiming that the part hasn\u2019t failed. But to me a part failing due to lack of lubrication can lead to hazard road conditions. I don\u2019t want to put my kids safety in harm but Tesla tells me that no lubrication will not result in part failure","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11753674,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/30/2026","dateComplaintFiled":"07/30/2026","vin":"7SAYGAEE8RF","components":"SUSPENSION","summary":"\u2022 What the issue is: Intermittent suspension noise/clunking that suggests a possible failing component. \u2022 Why it\u2019s a safety concern: Potential suspension failure could cause loss of control. \u2022 What Tesla did: Tesla refused warranty service related to a safety issue involving the suspension because they said they could not hear the noise, despite repeated reports. I asked them to look at the suspension anyway and they refused my warranty service stating that since they could not hear anything they would not inspect and cancelled my appointment. \u2022 When it happens: speeds, bumps, turning, acceleration, etc. \u2022 Frequency: intermittent, constant, worsening. \u2022 Mileage: approximately 44000. \u2022 Weather/road conditions: any conditions \u2022 Whether the vehicle has been repaired or inspected: Tesla refused to inspect my vehicle under warranty for this safety related complaint and said if they can't hear a noise they won't look at it.","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11753327,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/27/2026","dateComplaintFiled":"07/28/2026","vin":"7SAYGDEE5RA","components":"ELECTRICAL SYSTEM","summary":"The contact owns a 2024 Tesla Model Y. The contact stated that while driving at an undisclosed speed on the I-95 N to 175 W exit ramp, while approaching a traffic light in slow-moving traffic with the self-driving feature engaged, the vehicle failed to slow down as expected. To avoid a crash with the vehicle ahead, the contact veered to the right, leaving the roadway and traveling onto a slope and into the grass, where the vehicle struck a tree branch. There were no warning lights illuminated. A Police report was filed. There were no reported injuries or air bag deployment. The insurance company was notified of the issue. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified of the issue, and a case was opened. The failure mileage was approximately 19,891.","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11752838,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"06/07/2026","dateComplaintFiled":"07/25/2026","vin":"7SAYGDEE8RA","components":"STEERING,UNKNOWN OR OTHER,LANE DEPARTURE","summary":"On June 7, 2026, I was driving westbound on I-290 in the leftmost lane in a 2024 Tesla Model Y. I recall FSD (Supervised) was engaged and making a lane change into the left lane. Instead of settling in the lane, the vehicle continued left and struck the divider/median. I braked. The vehicle then bounced back and moved right toward a large truck and collided. I did not receive a takeover warning before the event. The front bumper came off and the vehicle became inoperable. A fire truck traveling behind me blocked traffic after the crash. Tesla event data records a Crash Algorithm Wake-Up at about 9:49 a.m. Central and includes speed, steering, braking, acceleration, ABS, lane-assist, and cruise-control signals. I reported the safety concern to Tesla and asked for review of the FSD/software issue and data, but I have not received written findings. I do not have an expert determination that FSD caused the crash. I am asking NHTSA to review the incident and data for a possible driver-assistance, steering, or lane-control safety defect.","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11752840,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/25/2025","dateComplaintFiled":"07/25/2026","vin":"7SAYGDEE8RA","components":"UNKNOWN OR OTHER,BACK OVER PREVENTION,FORWARD COLLISION AVOIDANCE","summary":"On August 25, 2025, I was in a crowded Trader Joe's parking lot using the vehicle's FSD parking feature. The vehicle was moving backward into a parking position. A stationary vehicle was in the area. Instead of detecting the other vehicle and stopping, the Tesla kept backing up and made contact with the stationary vehicle. The other vehicle was not moving, and there was enough room for the Tesla to park without contact. I do not remember the exact positioning or direction because of the time that has passed. I did not receive a warning that prevented the contact. I reported to Tesla that the vehicle appeared not to detect the stationary vehicle, but I did not receive an inspection result or written technical finding. I do not have an expert determination of the cause. I am asking NHTSA to review this as a possible FSD parking, parking-collision-warning, or automatic-emergency-braking safety defect.","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11752860,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/20/2026","dateComplaintFiled":"07/25/2026","vin":"7SAYGDEEXRA","components":"AIR BAGS","summary":"At I-66 East and 495 Exit in Fairfax/Vienna, another car hit my Tesla car from the side at around 40-50 MPH. My car driver side had a heavy impact - Door scratched badly, rear window broke, rear tail lamp broke, rear tire got damaged, components on top of the front tire came off. Even the car was hit with this heavy force and had heavy damage, Airbags never deployed. Luckily THe driver didn't have any injuries as she was wearing a seat belt. How come the airbags never popped with this heavy impact accident? THe car that hit our car, didn't have as much damage as ours but their airbags deployed. Is this a defect with Tesla airbags?","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11752663,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/23/2026","dateComplaintFiled":"07/24/2026","vin":"7SAYGDED9RF","components":"STRUCTURE","summary":"While driving through normal rain with ordinary standing water on the roadway (NOT flood conditions), the rear bumper fascia detached from my Tesla Model Y. There was no impact, no collision, and no debris strike - there are no impact marks or scratches on the bumper. The fascia was pulled off by water drag, tearing a welded body mount bracket from the vehicle structure and damaging the underbody shield. This is a road safety hazard: a detached bumper fascia can drag on the roadway, separate completely, and become a large road obstacle for vehicles behind me. Tesla documented this exact failure mode in Service Bulletin SB-20-12-003 (rear fascia detachment when driving through standing water, with damage to harnesses and body fasteners/mounts), yet the defect persists in Model Y vehicles. Notably, another Tesla directly next to mine suffered the identical bumper detachment in the same rainfall at the same time - two identical failures in identical ordinary weather conditions, indicating a systemic design defect rather than driver error. Tesla Service denied warranty coverage, characterizing normal rain as 'flood water.'","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11752331,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/22/2026","dateComplaintFiled":"07/23/2026","vin":"7SAYGDEE2RF","components":"STEERING,LANE DEPARTURE,FORWARD COLLISION AVOIDANCE","summary":"On 7/22/2026 between 6pm and 7pm PST, I was driving my Tesla Model Y on I-405 southbound in Orange County, CA, between the Westminster Blvd exit and Exit 73, with Full Self-Driving (Supervised) engaged. The incident occurred at an express lane ingress/egress transition zone where a physical barrier separates the express and general-purpose lanes. While in FSD mode, the vehicle initiated a lane change on its own. During the lane change, the FSD system misjudged the lane boundary and steered the vehicle into the lane divider/barrier. The vehicle struck the divider on the front right side.  The failed system is the FSD/automated steering and lane change function. No forward collision warning sounded and no automatic emergency braking activated before impact with the fixed barrier. There were no warning lamps, alerts, or symptoms prior to the failure; the system initiated and executed the lane change without indicating any problem.  The impact damaged the front right body panel, front right bumper area, and the right headlight. My safety and the safety of vehicles in adjacent lanes was put at risk, as the collision occurred at roadway speed during an automated maneuver I did not initiate. Had the divider been a vehicle or a pedestrian work zone, the outcome could have been far more severe.  All FSD telemetry, camera footage, and vehicle data from the incident should be available from the manufacturer, and I have requested the vehicle data report from Tesla. The vehicle is available for inspection upon request and is being taken to a Tesla-certified collision center for repair. An insurance claim is being filed with my carrier. The vehicle has not yet been inspected by the manufacturer or police.","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11752044,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/12/2026","dateComplaintFiled":"07/22/2026","vin":"7SAYGDEEXRF","components":"STEERING,POWER TRAIN,ELECTRICAL SYSTEM","summary":"SAFETY DEFECT REPORT: Sudden Power Loss & Falsified Records  1. INCIDENT & 5-HR TOWING (XXX): On XXX at ~16:30, while executing a low-speed (<10 mph) left turn in Cambridge, MA, the vehicle had a sudden, total high-voltage failure mid-turn, losing all motive power and power steering without warning or error codes. Photos/videos were taken on-scene confirming ZERO physical impact or undercarriage collision. The dead vehicle stopped directly in the active lane, completely blocking traffic. With zero power, the driver and several helpful bystanders had to use extreme physical effort to manually push the dead car out of the road. AAA arrived at 18:00 but could NOT tow because total power loss completely locked all 4 wheels/brakes (no Tow Mode). AAA dispatched a 2nd specialized flatbed with dollies (arrived 21:00). Driver was stranded on-site for over 5 hours. Car reached Tesla Dedham Service at 22:00. On XXX at 10:00 AM, driver reported the driving power loss in person at Dedham, handed over key, and got a loaner.  2. WRITTEN NOTICE (XXX): On XXX, explicit written notice was sent to Tesla Service Manager Taso, re-confirming the exact mid-driving power loss hazard.  3. TESLA DIAGNOSIS & REPAIRS: Invoice #XXX confirms a severe high-voltage failure: \"A hardware overcurrent event caused small high voltage battery brick imbalance and rear inverter failure.\" Tesla replaced Rear Drive Unit Inverter (3DU) and Pyrotechnic Battery Disconnect (Pyrofuse).  4. FALSIFICATION OF SAFETY ISSUE: Despite 5-hr towing from wheel lock-up, XXX in-person report, and XXX written notice detailing mid-turn power loss, Tesla falsely recorded on invoice: \"customer states: vehicle will not charge.\" This is deliberate falsification and deceptive practice by Tesla to downplay a critical road hazard into a benign charging issue. I request NHTSA to investigate this high-voltage overcurrent/inverter failure pattern and Tesla's practice of altering safe  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11751573,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/18/2026","dateComplaintFiled":"07/20/2026","vin":"7SAYGDEE2RA","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"My car will randomly break while I\u2019m driving straight on a road. It seems to happen when I\u2019m going between 30 and 45 mph. It breaks so hard that if a car behind me was following, they could run into me. Whenever it breaks, I have to put my foot on the accelerator to get the car to go back forward.","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11751589,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2026","dateComplaintFiled":"07/20/2026","vin":"7SAYGDEE5RA","components":"UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE","summary":"This vehicle is hacked along with app. it's unsafe to drive at this point. I have contacted Tesla they are no help. my tesla app is hacked and the vehicle","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11751290,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2026","dateComplaintFiled":"07/18/2026","vin":"7SAYGDED7RA","components":"FORWARD COLLISION AVOIDANCE","summary":"Whenever I cancel FSD in this Tesla for any reason, a highly distracting \u2018forced feedback\u2019 panel pops up on the single information screen, obstruction critical information. It only disappears when I select one of 4 feedback options, blocking my information screen view all that time.  I am a regular driver, not a trained beta tester.","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11750529,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/10/2026","dateComplaintFiled":"07/15/2026","vin":"7SAYGDED9RF","components":"ELECTRICAL SYSTEM,STRUCTURE","summary":"On July 10, 2026, my 2024 Tesla Model Y (approx. 22,440 miles) lost all power (main/12V battery) while parked next to a Supercharger stall on Level 3 of the Harrah's Ak-Chin Casino parking garage, Maricopa, AZ. Ambient temperature was approximately 110F. My dog and cat were inside the vehicle. With the vehicle powered off, the key card, Tesla app, and interior door releases did not function, leaving no way to open the doors from outside or inside. Unable to find or access a working manual door release in time, we broke the rear quarter glass and damaged a door to physically extract the pets before they suffered heat-related harm. Maricopa Police Department and Ak-Chin Fire Department responded to the scene. This represents a serious safety defect: a loss of vehicle power should not eliminate all means of entry/egress, particularly when children or pets could be trapped in extreme heat. The vehicle, damaged door, and glass are available for inspection. Photos of the incident are available.","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11750667,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/25/2026","dateComplaintFiled":"07/15/2026","vin":"7SAYGAEE7RF","components":"POWER TRAIN,ENGINE,FORWARD COLLISION AVOIDANCE","summary":"SYSTEMIC POWERTRAIN SAFETY DEFECT: Catastrophic Loss of Propulsion & Failure of Dual-Motor Redundancy.  1. Incident & Safety Risk: While traveling in the far-left HOV lane of a 6-lane interstate highway, the vehicle experienced an uncommanded, unwarranted Automatic Emergency Braking (AEB) intervention during a controlled lane change. This sudden deceleration instantly triggered a complete powertrain collapse and total loss of propulsion. The vehicle came to a dead stop in a live highway lane. The driver (me), passenger, and our [XXX] infant were stranded in lane 3 of a 6 lane highway for ~35 minutes until Highway Patrol units arrived to manually push the vehicle across live traffic to the shoulder. This near-miss was an immediate, severe life-safety crisis not just for the occupants but also to others on the road.  2. Symptoms & Alert Codes: There were zero warning symptoms prior to the incident. Immediately upon the power collapse, the touchscreen displayed critical faults. Active diagnostic telemetry confirmed alert codes:  DI_a137 (No Capable Drive Units)  DI_a063 (System Graceful Power Off)  3. Manufacturer Confirmation & Inspection Status: The failure was confirmed in writing by the manufacturer\u2019s service center. The diagnostic invoice explicitly states: \"The rear drive inverter experienced an unintended reset due to an error. Sudden power reduction and shutdown while driving.\" The vehicle is currently held at the manufacturer's facility and is fully available for inspection.  4. Engineering Assessment: As a mechanical engineer, my assessment is the surge through the AEB event to the inverter\u2019s DC-link was unable to damp this load, forcing a hardware logic reset. Crucially, the software logic failed to partition this fault. In a dual-motor architecture marketed as having built-in powertrain redundancy, a localized rear inverter reset should be isolated, leaving the front motor operational to safely navigate out of traffic, this did not happen. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11750293,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/13/2026","dateComplaintFiled":"07/14/2026","vin":"7SAYGAEEXRF","components":"STEERING","summary":"Vehicle Safety Complaint  On XXX, between approximately 9:45 PM and 9:52 PM, we were driving our Tesla Model Y eastbound on [XXX] and exited at [XXX] toward [XXX].  As my husband was making a left turn after exiting the freeway, the steering wheel suddenly became stuck or extremely difficult to turn. There was no warning, no unusual driver input, and no use of Autopilot or Full Self-Driving. The vehicle does not have Full Self-Driving capability.  My husband had to use significant force to regain steering control to avoid striking the left side of the roadway/median. Because the vehicle did not respond as expected, the car behind us nearly rear-ended us.  Our two children, ages [XXX] and [XXX], were properly restrained in the back seat. Fortunately, no collision or injuries occurred, but the incident could easily have resulted in a serious crash.  This incident raises significant concerns about the safety and reliability of the steering system. I am requesting that this complaint be investigated and that Tesla review the vehicle\u2019s logs from the time of the incident. The vehicle has also been reported to Tesla for inspection. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11749672,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/10/2026","dateComplaintFiled":"07/10/2026","vin":"7SAYGAEE5RF","components":"UNKNOWN OR OTHER","summary":"A Tesla vehicle passed by me and my kid while we are trying to get into the car, it just stopped in front of my parking spot to block my car. Then I got down and checked there is a no driver. I took a picture of the license plate and side view of car where no one is there in the car. It was terrifying since no one is in the parking lot we came after a movie and entered the parking lot to get our car. This smart driving needs to be banned or restricted without driver.","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11748960,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/04/2026","dateComplaintFiled":"07/08/2026","vin":"7SAYGDEF0RF","components":"UNKNOWN OR OTHER","summary":"I have a 2024 Tesla Model Y and while parked, the rear windshield spontaneously shattered while defrosting my window. My kids were sitting in the back seat when the incident happened. This has not been confirmed by a dealer or service center but me, my wife and brother were standing outside our car when it happened and saw no signs or external impact or object. The vehicle has not been inspected by any external parties at this time. The vehicle presented no warning lamps, messages or other symptoms prior to the incident.","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11749080,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/07/2026","dateComplaintFiled":"07/08/2026","vin":"7saygdee7rf","components":"UNKNOWN OR OTHER","summary":"On XXX, at approximately 12:30 PM, I was driving eastbound on XXX through [XXX]. The weather was mildly rainy, and I was traveling at approximately 65\u201370 mph.  Without any input on my part, the vehicle suddenly steered sharply to the left, causing it to strike the center divider. The vehicle then crossed multiple lanes of traffic, slid toward the shoulder, and impacted barriers a second time. The collision resulted in the vehicle being declared a total loss, and all airbags deployed.  Two days later, after reviewing the vehicle recordings, I observed that immediately after water splashed up from the vehicle in front of me, the Tesla appeared to make a sudden steering maneuver to the left as if attempting to avoid an object or hazard. Based on my review of the footage, I did not observe an actual obstacle in the roadway that would have required such an evasive action.  As a result, I am concerned that the vehicle may have incorrectly detected a hazard and initiated an unintended steering maneuver. While I cannot determine the exact cause, the behavior appears consistent with a false or erroneous perception by the vehicle's automated driving or driver-assistance system. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11749101,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"06/27/2026","dateComplaintFiled":"07/08/2026","vin":"7SAYGDEE8RF","components":"STRUCTURE","summary":"The rear hatch has shifted out of alignment, and has started to fall 5-10 inch's when opened intermittently.   TESLA service can't fix the issue and pushing me to a body shop.  There have been no accident or issues that would cause a body panel to shift over a quarter of an inch.","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11747817,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/30/2026","dateComplaintFiled":"07/01/2026","vin":"7SAYGAEE5RF","components":"FORWARD COLLISION AVOIDANCE,LANE DEPARTURE","summary":"While driving on the highway with Tesla FSD engaged, the vehicle activated the right turn signal and began steering right as if taking an exit. There was no exit ramp, gore area, or valid right-turn path at that location. I took manual control to prevent the vehicle from leaving the highway/entering the shoulder. I believe this could have caused a crash if I had not intervened. I have dashcam footage of the event.","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11746167,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/22/2026","dateComplaintFiled":"06/24/2026","vin":"7SAYGDEE5RF","components":"AIR BAGS,VEHICLE SPEED CONTROL","summary":"The contact owns a 2024 Tesla Model Y. The contact stated that while driving 25 MPH and making a right turn into an alley with another vehicle approaching, the contact stopped to reverse; however, while using the tap feature, the vehicle unintendedly accelerated and crashed into a concrete barrier twice. The vehicle was uncontrollable. The contact stated that the air bags failed to deploy. The crash was not captured on the camera inside the vehicle. A Police report was filed. There was no injury reported. The vehicle was towed to a towing lot and was next towed to the local dealer but was not yet diagnosed or repaired. The manufacturer was not contacted. The approximate failure mileage was 14,000.","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11745234,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/19/2026","dateComplaintFiled":"06/19/2026","vin":"7SAYGDEF2RA","components":"STRUCTURE,UNKNOWN OR OTHER","summary":"After about 2 minutes from leaving a patients house, I was driving at approximately 25mph when my frunk(front trunk) of my Tesla flew open and hit my windshield. There was no alert through the Tesla app or in the car itself. I stopped the car stepped outside  and the frunk would not close after when I tried to close by hand, it would stop at the latch.   When I closed it from the Tesla app it was able to close properly","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11745322,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/19/2026","dateComplaintFiled":"06/19/2026","vin":"7SAYGDED2RF","components":"UNKNOWN OR OTHER","summary":"It was raining, when I was driving on I95 highway, the vehicle suddenly started to spin by itself, and out of my control.  When I tried to hit the brakes, there was no response, then it swung out of the lane and hit on the tree.  I have reported to police, and I just filed a claim with insurance company, and I will also report this to Tesla later. However, I think it is really very dangerous, and I hope it can be investigated for safety reason. I have video recordings, I can provide if you need them. Thank you.","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11745089,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/17/2026","dateComplaintFiled":"06/18/2026","vin":"7SAYGDEF3RA","components":"UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE","summary":"Whenever the self driving feature is disengaged, a pop up menu is forced into the user asking for a reason for the disengagement. The user is forced to submit a response for the pop up menu to go away. This menu shifts sections of the screen around and can cause distractions due to the user looking for specific information that is typically there but is not due to the pop up menu.","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11744795,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/17/2026","dateComplaintFiled":"06/17/2026","vin":"7SAYGDED3RA","components":"VEHICLE SPEED CONTROL,BACK OVER PREVENTION","summary":"\u2022 FSD received a software update earlier this same morning. \u2022 While navigating a parking garage under FSD, the vehicle initiated an unprompted reverse maneuver. \u2022 The reversal happened with no warning and no meaningful time for driver intervention before impact. \u2022 The vehicle struck a structural beam, causing damage to the vehicle above the rear driver side door, as well as shattering and causing splintering of the roof glass.","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11744005,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":2,"numberOfDeaths":0,"dateOfIncident":"09/14/2024","dateComplaintFiled":"06/14/2026","vin":"7SAYGDEE1RA","components":"VEHICLE SPEED CONTROL","summary":"VEHICLE INFORMATION   Year: 2024   Make: Tesla   Model: Model Y   Mileage at time of incident:1,288   Date of incident: XXX   Location of incident: [XXX]       On XXX, I was operating my 2024 Tesla Model Y in [XXX] when the vehicle experienced a sudden and unexpected malfunction of its Autopilot/autonomous driving system. The vehicle activated in Autopilot mode without my intentional input, causing me to lose control and resulting in a serious crash.   Prior to the collision, the vehicle's Autopilot system, engaged without my input and abruptly accelerated.   I was seriously injured as a result. The vehicle, a brand-new 2024 Tesla Model Y, was in normal operating condition with no prior mechanical issues. I had not modified the vehicle in any way.   Following the crash, Tesla provided data to attorneys regarding the incident which I believe to be inaccurate and inconsistent with my experience. I am requesting that NHTSA:   1. Open a formal investigation into this incident   2. Investigate the accuracy and completeness of data Tesla provides following Autopilot-related crashes   3. Preserve my complaint as part of any ongoing investigation into Tesla Autopilot/FSD systems   Was I injured? YES   Number of injuries: 2   Were there fatalities: NO   Was there a police report? YES    INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11743816,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":4,"numberOfDeaths":0,"dateOfIncident":"05/09/2026","dateComplaintFiled":"06/12/2026","vin":"7saygaee1rf","components":"VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE","summary":"The Tesla Autosteer (equivalent of adaptive cruise control) failed to brake on seeing the car ahead braking. In the 5 seconds before impact, the car ahead had started braking. The autosteer did not brake for the first 3 seconds and then It asked me to take over 2 seconds before collision. It did not apply automatic emergency braking causing me to rear end the car ahead of me on the freeway at around 30mph This is supposed to be a safety driver assist feature which instead was the primary cause of the accident.  The take control was too late to avoid collision. This is a serious safety issue.","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11743171,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/08/2026","dateComplaintFiled":"06/10/2026","vin":"7saygaee4rf","components":"FORWARD COLLISION AVOIDANCE,LANE DEPARTURE","summary":"Vehicle: 2024 Tesla Model Y  Date of Incident: XXX  Location: Southbound XXX Express Lanes near the [XXX]/[XXX] exit split in [XXX].  At the time of the incident, Tesla Full Self-Driving (FSD) Supervised was engaged. I was traveling in the Express Lanes and intended to remain in the Express Lanes. I was not attempting to take any exit.  As the roadway approached a lane split/gore area, the vehicle began steering toward the striped boom barriers that prevent drivers from going into oncoming traffic, rather than remaining in the travel lane. There were not impending impact alerts or lane deviation alerts. There were no unusual weather conditions, and I did not observe any road conditions that would have made the lane path unclear to a human driver.  As soon as I saw the vehicle veering into the boom barriers, I intervened by taking control of the steering wheel. The system disengagement alert/chime occurred only after I took over. Despite my intervention, the vehicle made contact with the boom barrier assembly.   The impact caused significant damage to the windshield and driver's side door frame. Glass entered the passenger compartment. My infant child was in the vehicle at the time. Fortunately, no injuries were sustained.  Tesla Dashcam footage of the incident was preserved and is available. A claim was opened with Tesla Insurance, and I was advised to submit a vehicle malfunction report for review of vehicle telemetry and FSD operation during the incident.  After the collision I maneuvered the vehicle back into its lane, exited the toll highway and parked at a nearby shopping center to assess our injuries the vehicle. While there, another Tesla parked near me, and the driver had experience the same exact situation while his Tesla was in autodrive. I am requesting investigation into whether the vehicle's driver-assistance system improperly tracked toward the boom barriers rather than remaining within the intended travel lane. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11743208,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2026","dateComplaintFiled":"06/10/2026","vin":"7SAYGDED4RF","components":"UNKNOWN OR OTHER","summary":"On XXX, at approximately 5:00 PM, my daughter was operating our 2024 Tesla Model Y on [XXX] near the [XXX] exit in [XXX]. The vehicle suddenly became uncontrollable. According to the driver, the steering wheel appeared to move on its own, the vehicle accelerated unexpectedly, braking was ineffective, and the vehicle zig-zagged across multiple lanes of traffic from the far left lane to the far right lane. The vehicle reportedly performed approximately half of a 360-degree spin before control was regained. Several motorists reportedly pulled over after observing the vehicle\u2019s erratic behavior. Tesla Service later inspected the vehicle and advised that no fault was found and that the vehicle was operating within factory specifications. However, no explanation was provided for the loss-of-control event. Due to the seriousness of the incident and the risk of severe injury or death, I am requesting that NHTSA investigate this matter as a potential vehicle safety defect. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11742365,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/05/2026","dateComplaintFiled":"06/05/2026","vin":"7SAYGDEE1RA","components":"BACK OVER PREVENTION,FORWARD COLLISION AVOIDANCE","summary":"On XXX, at approximately 8:01:49 AM Eastern Time, my 2024 Tesla Model Y (VIN: [XXX]) was operating under Full Self-Driving (FSD) software version 14.3.3 when the system directed the vehicle into the outer wall of my residential garage without driver input. FSD was actively engaged at the time of the incident. The vehicle sustained significant damage to the front bumper fascia and wheel well trim. Additional damage includes a cracked front fog light/corner lens assembly with surrounding fascia stress, also caused by the same incident. The incident also caused paint transfer damage to the garage wall trim. I have preserved dashcam footage documenting the incident, which is consistent with FSD-directed vehicle behavior. I am referencing NHTSA Preliminary Evaluation PE25012 as this incident is consistent with the pattern of uninstructed FSD-directed maneuvers currently under federal investigation. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11741960,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"08/30/2024","dateComplaintFiled":"06/04/2026","vin":"7SAYGDEE3RA","components":"FORWARD COLLISION AVOIDANCE,LANE DEPARTURE","summary":"I am reporting a safety defect in Tesla\u2019s Full Self-Driving (Supervised) system. On XXX, while using FSD, my 2024 Tesla Model Y (VIN: [XXX]) failed to recognize that the road terminated into the desert after a roundabout on the [XXX] road near [XXX]. The vehicle accelerated straight instead of making the sharp 90-degree left turn, left the roadway, traveled down an embankment, and crashed. Airbags deployed and the vehicle was declared a total loss. Vehicle Data Recorder (VDR) data confirms that Autosteer was active and available during the critical braking sequence. I applied very strong sustained braking (brake master cylinder pressure exceeded 129 BAR with ABS activation). The tow truck driver, [XXX], stated at the scene that this was the fifth Tesla he had recovered from this exact same location due to similar crashes. This documented cluster of at least five identical Tesla crashes at one hazardous spot indicates that Tesla had actual notice of a dangerous defect in its FSD mapping and road geometry recognition but failed to correct it. This incident aligns with NHTSA\u2019s ongoing investigations into FSD performance issues (including EA26002). I am also pursuing a private product liability claim for damages. I can provide supporting documents including VDR screenshots, the Wickenburg Fire Department report, and a witness statement. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11742029,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"06/03/2026","dateComplaintFiled":"06/04/2026","vin":"7SAYGDEE9RA","components":"STRUCTURE,FORWARD COLLISION AVOIDANCE","summary":"On the evening of June 3, 2026, while driving on the I-575 Express Lanes in Cobb County, Georgia, the vehicle\u2019s autopilot/driver assistance system malfunctioned and steered the vehicle into the express lane boom barrier. The boom bar struck the windshield, causing catastrophic windshield failure with glass imploding into the cabin. Glass shards covered the driver\u2019s seat, floor, and dashboard.  The driver sustained glass puncture wounds to both forearms and forehead, as well as neck, back, and right arm soft tissue injuries.  Component failed: Autopilot/ADAS system. Vehicle is available for inspection.  Tesla was notified directly at time of incident. Insurance company has been notified. SR-13 filed with Cobb County. No warning lamps or messages appeared prior to the autopilot malfunction.  The root cause of the windshield damage was the autopilot system failure, not driver error or external road debris. Photographic documentation of vehicle damage and driver injuries exists.","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11740070,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/24/2026","dateComplaintFiled":"05/26/2026","vin":"7SAYGDEE7RF","components":"LANE DEPARTURE","summary":"I and others have noticed that once UNsubscribed from FSD, lane departure alerts and automatic corrections occur much more often than when subscribed to FSD, even if car is being driven by user. The alerts and corrections happen on almost every drive despite being within normal lane spacing. It feels like this is intentional to push users to subscribe back to FSD. Driving other makes of vehicles does not result in nearly this amount of warnings and corrections. Various online forum post corroborate this behavior. Even if there is an explained reason for it, Tesla does not notify the user of such changes that will happen once unsubscribing from FSD.","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11740109,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/21/2026","dateComplaintFiled":"05/26/2026","vin":"7SAYGDEE3RA","components":"UNKNOWN OR OTHER","summary":"I am reporting an issue with Supervised FSD regarding school zones in Ohio. In my area, active school zones are indicated by flashing lights. The FSD system successfully recognizes these lights and reduces the vehicle's speed to the legal limit of 20 mph.  However, if there is a traffic light within the school zone, the vehicle loses track of the school zone speed limit after stopping or cycling through the intersection (red/green transitions). Once the traffic light turns green, the car quickly accelerates back to the normal speed limit (e.g., 35 mph) while still inside the active school zone.  I have posted this issue to @Tesla and @Tesla_AI on X, but have not received a response.","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11739805,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/19/2026","dateComplaintFiled":"05/24/2026","vin":"7SAYGDEFXRA","components":"VISIBILITY/WIPER","summary":"I am reporting a safety\u2011critical issue with the automatic windshield wiper system on my 2024 Tesla Model Y. The vehicle uses a camera\u2011based \u201cAuto Wiper\u201d system, and it consistently fails to activate fast enough during heavy rain, spray from passing trucks, or sudden visibility loss.  During moderate to heavy rain, the Auto wipers often stay on a slow or intermittent setting even when the windshield becomes fully covered with water. The system does not increase wiping speed quickly enough to maintain visibility. This results in several seconds where I cannot clearly see the road ahead.  This problem is made worse because the Model Y makes it difficult to quickly switch to manual wiper control while driving on the freeway. The driver must look down at the touchscreen and navigate menus to adjust wiper speed, which is unsafe at highway speeds. The delay between losing visibility and being able to manually increase the wiper speed creates a dangerous situation.  This behavior has occurred multiple times at highway speeds. When passing large trucks or encountering sudden water spray, the wipers do not react, and the windshield becomes momentarily opaque. This creates a serious risk of losing lane position or failing to see vehicles in front of me.  This is a safety hazard because:  1.The Auto wipers do not clear the windshield when visibility is urgently needed.  2.Manual override requires taking eyes off the road to use the touchscreen.  3.The delay in response can lead to loss of visibility for several seconds.  I am requesting that NHTSA investigate this issue, as it affects visibility and could lead to collisions, especially at highway speeds or during sudden heavy rain.","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11739558,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/17/2026","dateComplaintFiled":"05/22/2026","vin":"7SAYGDED7RF","components":"ELECTRICAL SYSTEM","summary":"Component or system that failed: The GPS navigation system and cellular connectivity module in my 2024 Tesla Model Y (VIN: [XXX] ) have intermittently lost signal and become completely nonfunctional multiple times over the past month. Tesla's service documentation indicates this affects the vehicle's connectivity hardware or managing software. The vehicle is available for inspection upon request.  Safety risk: Loss of GPS navigation while driving creates a safety hazard when traveling unfamiliar routes, in low-visibility conditions, or during emergencies. Loss of cellular connectivity simultaneously disables Tesla's roadside assistance and the vehicle's calling capability. The vehicle acknowledges this risk by displaying a yellow caution alert reading \"Poor GPS location accuracy \u2014 Additional attention may be required\" on the primary touchscreen while in motion, with no advance warning before the failure occurs.  Reproduced or confirmed by a dealer or service center: Yes. On May 22, 2026, Tesla Service Columbia-Two Notch Rd, 6301 Two Notch Road, Columbia, SC 29223, confirmed this as a known issue. The service advisor stated Tesla is aware of the defect but has no repair available and instructed me to submit in-car bug reports each time it occurs. Inspected by manufacturer or others: Yes, by Tesla's service center on May 22, 2026. No independent, police, or insurance inspection has been performed.  Warning lamps or prior symptoms: A yellow triangle caution icon with the message \"Poor GPS location accuracy \u2014 Additional attention may be required\" appears on the primary touchscreen during each failure, but only after GPS has already degraded \u2014 no advance warning is given. This has occurred four times since April 2026, with each event lasting between 15 seconds and over one minute. UNKNOWN as to specific trigger conditions. Photographic documentation has been retained. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11737157,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2026","dateComplaintFiled":"05/11/2026","vin":"7SAYGAEE7RF","components":"UNKNOWN OR OTHER","summary":"After updating to Tesla FSD 14.3, whenever I take over from FSD, the vehicle displays a mandatory \u201cintervention reason\u201d prompt on the center screen. The prompt does not disappear unless the driver selects a reason. This occurs immediately after a disengagement/takeover, when the driver may still need full attention on the road. The prompt can cover map/navigation information and forces interaction with the touchscreen while driving. I believe this may create a driver-distraction safety risk.","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11736067,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/06/2026","dateComplaintFiled":"05/06/2026","vin":"7SAYGDEF3RA","components":"FORWARD COLLISION AVOIDANCE","summary":"I am reporting a software-induced driver distraction defect in Tesla\u2019s Full Self-Driving (Supervised) system, specifically the post-disengagement \u201cWhy did you intervene?\u201d dialog introduced in software 2026.2.9.8 and modified in 2026.2.9.9 and 2026.2.9.10, running FSD v14.3.2. Every time the driver disengages FSD via steering, brake, or accelerator input, a modal dialog appears on the center touchscreen asking the driver to categorize the intervention. It presents four options (Navigation, Preference, Discomfort, Critical) plus a voice memo prompt. The dialog cannot be dismissed or deferred. It remains on screen indefinitely until the driver reads the prompt and taps a selection. This creates a serious safety hazard: The dialog appears the moment the driver has resumed manual control, often in response to an unsafe FSD action requiring immediate attention to the road. Forcing the driver to read text and make a multi-choice touchscreen selection during this high-cognitive-load transition directly conflicts with NHTSA\u2019s Driver Distraction Guidelines for in-vehicle devices. The dialog occupies a large portion of the center display and obscures the navigation map and surrounding-vehicle visualization, removing situational awareness at the moment it is most needed. Because it cannot be dismissed, drivers are coerced into touchscreen interaction while driving, including in active traffic, intersections, merges, and lane changes. The forced-choice design also incentivizes drivers to tap any option to clear the screen, defeating the stated data-collection purpose and increasing eyes-off-road time. Tesla provides no setting to disable this dialog. I request NHTSA investigate this as a driver distraction defect and require Tesla to provide a dismiss option, defer the prompt until Park, or remove the forced-interaction requirement. I am the vehicle owner and experience this on every FSD disengagement.","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11735191,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2026","dateComplaintFiled":"05/01/2026","vin":"7SAYGDEE9RF","components":"FORWARD COLLISION AVOIDANCE","summary":"Hello,  I am not writing about a specific incident, but rather wanted to alert the NHTSA to a potentially dangerous development with Tesla's Full Self-Driving (FSD) technology.  In the latest software update being pushed to owners, Tesla now forces drivers to provide feedback if they disengage the FSD system for any reason.  This feedback comes in the form of a box on the screen and it cannot be closed. You cannot interact with any part of the vehicle infotainment system until you complete the feedback.  I believe that this can cause safety issues, especially in a stressful situation if someone is trying to access the car's map system, for example.  Even in normal situations, the driver would be required to read the options and make a selection on the screen - while still driving.  I would highly recommend the NHTSA look into this, as I believe this is a very shortsighted policy that will needlessly endanger drivers, other drivers, pedestrians and everyone on the road.  To be clear for form purposes: I am not writing about a specific incident, but I am submitting this information via this form because I do not see a general information form.","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11734229,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2025","dateComplaintFiled":"04/28/2026","vin":"","components":"STEERING,LANE DEPARTURE","summary":"The contact owns a 2024 Tesla Model Y. The contact stated that while driving approximately 25 - 35 MPH, while driving near cones on the road, the contact manually turned the vehicle towards the right, and the steering wheel failed to perform as needed. The contact attempted to manually correct the steering wheel but was unable return the steering wheel to center because the steering wheel was independently turning to the left or the right. The contact believed that the vehicle was operating in self-driving mode; however, the vehicle was not equipped with the feature. The contact depressed the brake pedal to decelerate, almost stopping the vehicle, to regain control of the vehicle. The contact was able to drive to the destination. The contact stated that the failure had occurred while driving approximately 60 - 70 MPH, and the vehicle veered to the left and the right while the lane assist was activated. The contact depressed the brake pedal and decelerated almost to a stop to regain control of the vehicle. The manufacturer was informed of the failure, but the contact had not received a follow-up call. The failure mileage was unknown.","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11734184,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/27/2026","dateComplaintFiled":"04/27/2026","vin":"7SAYGDEE2RA","components":"UNKNOWN OR OTHER,LANE DEPARTURE","summary":"Full self driving did not detect pole. I press the fsd of tesla going out of the parking lot and the car turned to the side where the pole is located hitting the side  where the camera part right next to driver side. The sensor of the car did not detect completely that there is a pole on side","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11732596,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/19/2026","dateComplaintFiled":"04/20/2026","vin":"7SAYGAEE6RF","components":"SUSPENSION","summary":"While driving, my vehicle released a loud pop and metal noise. After pulling over large bolts fell from the front of my car caused by a suspension issue. Tesla service later confirmed that the problem was due to improper torque in the suspension components, specifically the front lower links. This resulted in hardware failure, including bolts loosening or coming out of the suspension assembly. This is a serious safety concern, as it could have led to loss of control while driving. The vehicle required replacement of suspension components and hardware under warranty. This defect appears to be related to improper assembly or servicing rather than normal wear and tear. Tesla is now refusing to give me a detailed report of the manufactured defect cause.","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11732139,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/17/2026","dateComplaintFiled":"04/18/2026","vin":"7SAYGDEEXRA","components":"UNKNOWN OR OTHER","summary":"INCIDENT: On April 17, 2026 at ~8:30 AM, my 2024 Tesla Model Y was operating on FSD (Supervised) approaching Wunderlich County Park parking lot entrance, Woodside, CA. Clear daylight, 11-12 MPH, turning into the parking lot.  WHAT HAPPENED: A stationary metal W-beam guardrail (~2-3m long, ~1m tall) was directly in the forward path, clearly visible. FSD failed to detect the obstacle, then silently disengaged 2 seconds before impact.  TIMELINE FROM IN-VEHICLE REPLAY: - 08:30:23: Vehicle fully aligned with guardrail, direct collision course - 08:30:24: FSD actively engaged (Self-Driving indicator displayed), 12 MPH, guardrail clearly visible - 08:30:25: FSD disengaged - 08:30:27: Impact  TWO FAILURES: 1) DETECTION: For ~2 sec (08:30:23-08:30:25), FSD in active control with clearly visible stationary standardized guardrail directly in path. System failed to detect, decelerate, or alter course.  2) SILENT DISENGAGEMENT: FSD disengaged at 08:30:25 with no audible alert, no haptic feedback, no visual alert in driver's forward field of view, no \"Take Over\" prompt. Only indication was center display change, outside driver's forward line of sight required by Tesla's Owner's Manual to keep eyes on the road.  DRIVER STATE: I was monitoring road per Owner's Manual. I received no warning of FSD handoff. I had no awareness FSD disengaged. I took no manual action (no brake, no steer) because I was not notified. I discovered disengagement only upon reviewing in-vehicle dashcam replay the following day.  The 2-sec interval was insufficient reaction time even for an informed driver (below AAA/NHTSA 1.5-sec baseline). Research on automated handoff indicates 3-7 sec needed even when notified. I was not notified at all.  CRASH: Yes, vehicle collided with the guardrail. INJURIES: None. THIRD-PARTY DAMAGE: None. FIRE: None.  CONSISTENCY WITH NHTSA PROCEEDINGS: Pattern matches concerns in Investigation PE21-020, Engineering Analysis EA22-002, Recall 23V-83","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11730715,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/12/2026","dateComplaintFiled":"04/12/2026","vin":"7SAYGDEE6RA","components":"UNKNOWN OR OTHER","summary":"[XXX] [XXX] leaving [XXX]  through residential gate using Tesla FSD, a car had passed through and the gate was closing. I expected the car to stop, it proceeded at a speed of 10 mph. The barrier struct the rear passenger side of the car. Significant damage.  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11728946,"manufacturer":"Tesla, Inc.","crash":false,"fire":true,"numberOfInjuries":2,"numberOfDeaths":0,"dateOfIncident":"12/02/2025","dateComplaintFiled":"04/02/2026","vin":"7saygaeexrf","components":"ELECTRICAL SYSTEM","summary":"On December 2, 2025, my Tesla was charging in the garage of my residence in [XXX] , when a fire appears to have originated in or around the vehicle area. Before the fire, I smelled smoke/burning and also heard popping sounds. The fire spread rapidly and resulted in the destruction of my home, creating an immediate and severe risk to the safety of all occupants and anyone nearby. This incident exposed those present to danger from flames, smoke inhalation, toxic fumes, and structural collapse, and it caused emergency evacuation and displacement. The fire department identified the garage or vehicle area as the origin. The exact component or system that failed is unknown at this time, but the circumstances indicate a possible failure involving the vehicle, charging system, battery system, or related electrical components. I am not aware of any prior battery, charging, or electrical warning messages before the incident. Emergency responders and insurance representatives were involved after the fire. I previously attempted to notify Tesla of this incident, but I did not receive a response. Because this event involved a catastrophic fire and total residential loss, I believe it should be reviewed as a serious vehicle safety matter and that all relevant vehicle data, charging data, components, and related evidence should be preserved for inspection.   INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11727359,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/26/2026","dateComplaintFiled":"03/26/2026","vin":"7SAYGDEF7RF","components":"SEAT BELTS","summary":"Seatbeall does not click in","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11725046,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/17/2026","dateComplaintFiled":"03/17/2026","vin":"7SAYGDEF9RA","components":"WHEELS","summary":"These rims outter lip have a poor design and when hitting a pot all the outer lips add additional pressure and the rim causes the tire burst  This is the 2nd time this has happened to me. In 2 the years I had the car. The first time it happened was in  NY state","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11724655,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/07/2026","dateComplaintFiled":"03/16/2026","vin":"7SAYGDEE6RF","components":"FORWARD COLLISION AVOIDANCE","summary":"NHTSA COMPLAINT NARRATIVE \u2014 SAFERCAR.GOV Vehicle: 2024 Tesla Model Y Component/System: Full Self-Driving (Supervised) Software, Version 14.2.2.5  On March 14, 2026, at approximately 5:22 PM, a 2024 Tesla Model Y was traveling on U.S. Route 3 in Franconia, New Hampshire, at approximately 45 mph within the posted speed limit. The vehicle was operating with Full Self-Driving (Supervised) software version 14.2.2.5 actively engaged. Three occupants were present in the vehicle, including two minor passengers. All occupants were properly restrained with seat belts. Component/System That Failed: The Full Self-Driving (Supervised) system, version 14.2.2.5, failed to safely detect and respond to a snow-covered road surface. The system lost control of the vehicle upon encountering a snow patch on the roadway, causing the vehicle to strike a tree. The FSD system is the primary failed component. The vehicle has been towed and is available for inspection upon request. How Safety Was Put at Risk: The FSD system was in active control of the vehicle's steering, braking, and acceleration at the time of the failure. The system provided no auditory alert, no visual warning, and no driver takeover request prior to the loss of control event. The failure occurred without any warning whatsoever, leaving insufficient time for the driver to intervene and prevent the collision, despite the driver actively supervising the system in full compliance with Tesla's own supervision requirements. Three occupants were placed in immediate risk of serious injury or death. The vehicle struck a tree and was totaled. Emergency services responded and evaluated all occupants on scene. An official police report was filed. Prior Warning Lamps, Messages, or Symptoms: None. The FSD system issued zero warnings \u2014 no auditory alerts, no visual prompts, no haptic feedback, and no takeover requests \u2014 at any point prior to or during the loss of control event. The system was operating normally by all displayed indicato","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11723291,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"03/05/2026","dateComplaintFiled":"03/10/2026","vin":"7SAYGDEF4RF","components":"ELECTRICAL SYSTEM","summary":"The contact owns a\u00a02024 Tesla\u00a0Model Y. The contact stated that while driving at 22 MPH in full self-driving mode, the vehicle inadvertently crashed into the rear driver's side of a parked vehicle on the shoulder lane. No warning light was illuminated. The other vehicle was unoccupied. The contact's front passenger side sustained damage. The contact stated that the automatic emergency braking system activated moments before the crash, but it was too late to prevent the collision. The air bags did not deploy. The contact suffered from cervical strain and rib contusion and received medical attention for the injuries. A police report was filed. The vehicle was towed to a body shop and was not deemed totaled by the insurance company. The manufacturer was not made aware of the failure. The failure mileage was approximately\u00a025,000.","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11720600,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/13/2025","dateComplaintFiled":"02/26/2026","vin":"7SAYGDED6RA","components":"SUSPENSION,SERVICE BRAKES","summary":"Component/System: Braking System (Caliper Bolt) and Suspension (Control Arm/Linkage Bolt). Description of Incident: While traveling on a tollway at 70 mph, I heard a faint noise followed by a severe metallic scratching sound coming from the front driver-side wheel. Upon inspection at a tire service center, it was discovered that a brake caliper bolt had fallen out, causing the caliper to displace and score the inner rim of the wheel. The vehicle was towed to a Tesla Service Center, where the caliper and wheel were replaced under warranty. Tesla could not identify a root cause but stated they performed a quality check on all remaining wheels. Subsequently, a second failure occurred on the front passenger-side wheel. A different bolt\u2014this time related to the suspension\u2014loosened or fell out. The vehicle produced a severe grinding noise and felt unstable, as if the wheel was about to dislodge. Safety Risk: Both incidents posed an immediate risk of catastrophic mechanical failure at high speeds. A detached brake caliper can lead to total loss of braking or wheel lock-up, while a suspension bolt failure can cause a complete loss of steering control. Either scenario could have resulted in a high-speed collision, endangering my life and the lives of my two children. Confirmation/Inspection: \u2022 Confirmed by Dealer: Yes, Tesla Service Center performed repairs on both occasions. \u2022 Available for Inspection: The vehicle has been repaired, but service records and photos of the damage/missing bolts are available. \u2022 Other Inspections: Initial driver-side failure was visually confirmed by Discount Tire. Warning Signs: There were no dashboard warning lamps or messages. The only symptoms were a brief \"pop\" or \"click\" followed immediately by loud metal-on-metal grinding and vibration.","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11720823,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/26/2026","dateComplaintFiled":"02/26/2026","vin":"7SAYGDED0RF","components":"LANE DEPARTURE,FORWARD COLLISION AVOIDANCE","summary":"Vehicle: 2023 Tesla Model Y VIN: [XXX]  Mileage: Approximately 40,531 miles Software Version: 2025.45.9 FSD (Supervised) Version: v14.2.2.4 While driving on [XXX] near the [XXX]  entrance in Mission Viejo, California, the vehicle was operating under Full Self-Driving (Supervised) mode. As the freeway lane ended/merged, the vehicle unexpectedly performed a sudden full stop at freeway speed. There was no visible obstruction in front of the vehicle. Multiple vehicles behind me had to brake abruptly to avoid a rear-end collision. The system did not provide any audible or visual warning before the sudden braking. This has created a serious safety risk due to the high-speed freeway environment. This issue appears to be related to lane-ending or merge interpretation by the FSD system. I am concerned that this behavior could result in a rear-end collision. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11720180,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/31/1969","dateComplaintFiled":"02/24/2026","vin":"7SAYGDEE4RA","components":"FORWARD COLLISION AVOIDANCE","summary":"When Adaptive cruise control is on random phantom braking occurs. It can be very severe and drops speeds of 20-30 miles within seconds. Occurs on highways and is random and occurs daily. ( multiple times in a day) Has been serviced 4 times and Tesla cleans the cameras and adjusts them. It has progressively gotten worse and Tesla said don't bring it in because they cannot fix it. They describe it as a software update.","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11719238,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"02/17/2026","dateComplaintFiled":"02/19/2026","vin":"7SAYGDED9RF","components":"ELECTRICAL SYSTEM","summary":"Driver side front window auto rolled back up after pressing the button to once to roll it down. This happened while driving while the right hand was on the steering wheel. The left hand got caught inbetween the window glass and the window frame as it auto rolled back up on its own. It caused bleeding and pain to the left hand.","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11716888,"manufacturer":"Tesla, Inc.","crash":true,"fire":true,"numberOfInjuries":3,"numberOfDeaths":0,"dateOfIncident":"01/03/2026","dateComplaintFiled":"02/09/2026","vin":"7SAYGDED9RF","components":"STEERING,FORWARD COLLISION AVOIDANCE","summary":"On Saturday morning January 3, 2026 I was driving with my wife, daughter and dog. There was light rain at the time and I had my adaptive cruise set at approximately 72 mph. I was driving our 2024 Tesla Y. At approximately 10:21am the rear of car began to slide right as we entered gradual left curve, possibly because we hit water on road. I tried to slightly correct right and when I did that the steering wheel aggressively corrected back left which put us into a slide. Within a second we hit a tree on the passenger side. The impact was severe and on the passenger side door where my wife was sitting. At that time I theorize that my dog was ejected out of the back window and thrown across the freeway. We then rolled in the other direction (I dont know how many times) down a hill and settled upside down. I immediately smelled smoke and began to try get out of my seatbelt but I couldn\u2019t. I carry a knife and I was able to cut myself out. I then tried to open door and could not so I began punching the glass and eventually got it moving and pushed on it and got it open. I slid myself out, turned around and saw car was on fire. I pulled my daughter out and then began extracting my wife. She was unconscious and had obvious orthopedic injuries.   I am 100% confident that had I been driving my other vehicle (non Tesla) that this accident would have NOT occurred. The Tesla and its steering system caused this accident. On top of that, the batteries immediately caught fire, my seatbelt release button did not work, and the electric door button did not work.  Had I not been carrying a knife and strong enough to punch door open this story would have ended up differently.   The car completely burned. As far as I know, this was the first time this exact issue presented itself. However, when looking online its seems this issue is fairly common with Teslas in wet weather.","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11716341,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/05/2026","dateComplaintFiled":"02/06/2026","vin":"7SAYGDEE8RA","components":"UNKNOWN OR OTHER","summary":"The emergency mechanical levers for BOTH of my front doors do not work at all. I pull them while pushing the door and they do not open the car. If the power dies in the car, there is no way for me or my passenger to escape the car.   I reported this to Tesla and they are not able to immediately investigate it or provide me replacement vehicle.","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11715422,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/30/2026","dateComplaintFiled":"02/03/2026","vin":"7SAYGAEE6RF","components":"POWER TRAIN,ELECTRICAL SYSTEM","summary":"Tesla Model Y 99,000 km  It is known issue with many driver of same model and milage that Wire Harness connected to Oil pump gets hot and damage. This can also cause fire. Many people have been complaining about similar issue on Facebook group.","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11714750,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":3,"numberOfDeaths":0,"dateOfIncident":"01/31/2026","dateComplaintFiled":"02/01/2026","vin":"7SAYGDEF5RF","components":"FORWARD COLLISION AVOIDANCE,LANE DEPARTURE","summary":"Tesla's full self-driving software continues to malfunction. On January 30th at 9:50 a.m. mountain standard Time I was parked at work and discovered my vehicle was left unlocked with a partial window unrolled. This was my first indicator of many faulty problems signaling the vehicle was not operating properly. The vehicle has a proximity sensor via Bluetooth that locks and unlocks the vehicle on the owners approach was not properly working. On January 31st I experience a catastrophic failure with the software of the vehicle as I was locked out of my vehicle after utilizing summons feature that stopped the vehicle in the middle of the intersection obstructing traffic. Police arrived on scene within 30 minutes and we were unable to put the car in any gear to either drive the vehicle or place it in neutral to roll it out of the way. I have detailed video of the incident which is a better accounting of the incident on both occasions, the 30th and 31st of January. This is roughly the third or fourth occasion of Tesla's system producing a catastrophic failure resulting in damage to the vehicle or property damage.","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11712254,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/16/2026","dateComplaintFiled":"01/20/2026","vin":"7SAYGDED9RF","components":"ELECTRICAL SYSTEM,ENGINE","summary":"Vehicle experienced PCS (Power Conversion System/DC-DC converter) failure, rendering it completely undrivable\u2014no 12V power, cannot charge or start. PCS is physically integrated inside high-voltage battery pack per service manuals.  High-voltage battery warranty active (8yr/120k miles). Tesla service denies coverage citing \"associated component\" in vague emails\u2014provided only general warranty table, no specific exclusion language despite repeated requests for exact quote/formal written denial.  Escalated to managers: Offered \"view-only\" internal service bulletin on screen at meeting\u2014no print/copy/photo allowed. Explicitly refused formal written denial letter.","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11710550,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/10/2026","dateComplaintFiled":"01/12/2026","vin":"7SAYGDEE3RF","components":"STEERING,WHEELS,LANE DEPARTURE","summary":"On [XXX], while operating my 2024 Tesla Model Y in Full Self-Driving (Supervised) mode, the vehicle experienced an Uncommanded Steering Input leading to a collision. The vehicle was traveling at a very low speed of approximately 5 mph in a clear, simple environment. Despite this walking pace, the FSD software failed to identify a visible concrete curb and initiated a sudden, sharp turn directly into the obstacle without any prior warning or driver input.  The fact that the system executed such a violent and erroneous maneuver at 5 mph indicates a fundamental failure in the Neural Network's object detection and path planning logic. If this logic failure had occurred at higher speeds or near pedestrians, the results could have been catastrophic.  The local Tesla Service Center (Watertown, MA) refused to conduct a physical inspection or a log review of the steering torque. They issued a Repair Estimate of $1,217.26 while claiming 'no hardware fault codes' were present, thus ignoring the documented software malfunction. As a leaseholder of this vehicle with only 15,489 miles, I am reporting this as a significant safety defect that the manufacturer refuses to investigate.  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11709512,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/04/2026","dateComplaintFiled":"01/07/2026","vin":"7SAYGDEE4RF","components":"FORWARD COLLISION AVOIDANCE","summary":"Incident Description (in my own words):  We were driving southbound on [XXX] from New Hampshire back to Boston in our Tesla Model Y. Traffic became increasingly congested and slowed to a crawl. My wife was driving, and I was in the front passenger seat working on my laptop.  As traffic built up, my wife became momentarily distracted and did not apply the brakes in time. I noticed, in my peripheral vision, the vehicle ahead of us\u2014a truck\u2014suddenly filling the windshield. At that point, I heard the forward collision warning alert, but it activated extremely late, essentially at the moment of impact.  The vehicle did not automatically brake or stop, despite the low speed, close proximity, and clear visibility of the truck ahead. We collided with the truck in front of us. Damage was minimal (license plate damage and a small dimple on the front of the vehicle), but the safety concern is significant.  Both of our Teslas are configured with forward collision warning set to \u201cEarly.\u201d Under normal circumstances, this alert triggers frequently, sometimes conservatively. In this incident, however, the warning activated far later than expected, and there was no automatic braking intervention prior to impact. The front camera appeared clean and unobstructed.  I am filing this complaint because this behavior undermines my confidence in the vehicle\u2019s collision avoidance and automatic emergency braking systems. I am also filing a similar complaint for our Tesla Model 3. I am now anxious about whether the software will perform as expected in situations where driver attention lapses briefly\u2014precisely the scenario these safety systems are designed to mitigate.  I am requesting that NHTSA review this issue, as the system did not behave in a manner consistent with its intended safety function.  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11708194,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/26/2025","dateComplaintFiled":"01/01/2026","vin":"7SAYGDEE7RF","components":"ELECTRICAL SYSTEM","summary":"Center console USB component part#1522264-00-B, available for inspection. USB-C charging port that had been plugged in for more than a year, started smoking and wire melted while vehicle was parked. If this would have happened while my wife was on the highway on the way to work and smoke suddenly appeared, it would have cause her to be startled and degrade her ability on a busy highway. This would have most likely have created a traffic incident in Memphis on highway 240.  I asked the dealer if there were any reports of defective part and I was told no. I brought the components in to show but the parts manager or service staff were not interested in the details or my concerns that smoke had been detected and that it melded the metal piece of USB-C charger to that TESLA part. I bought another replacement part from TESLA, but I am not utilizing the charging port for fear of smoke/fire. There were no warning lights or indication prior to the day of event where my wife observed burnt plastics and visible smoke. On November 26th called me in a panic that the car was smoking. She went out to our vehicle during her break and she smelt burnt plastic and observed smoke from the middle console. Shortly after she called me at my work, and after making sense of what she was telling me, I told her to unplug the USB-C but the parts manager melted of and the metal piece was stuck in the charging port. I left my work and after 30 minutes got to the vehicle, the burnt plastic was still evident but smoke no longer visible. I detached the panel with the part unplugged from power source, thank you YouTube for the DIY video.  Pictures will be included with this report, but format doesn\u2019t allow for video upload. Video will be provided upon request.","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11708026,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/30/2025","dateComplaintFiled":"12/31/2025","vin":"7SAYGDEE0RA","components":"UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE","summary":"Autopilot was engaged and active at the time of the incident. The vehicle failed to detect a stationary piece of road debris (appearing to be a dropped vehicle part) located in the driving lane. The system did not provide any warning, slow the vehicle, or attempt an avoidance maneuver. The vehicle drove directly over the debris, resulting in damage to the lower exterior/body panel. Road and traffic conditions were normal. This raises concerns about Autopilot\u2019s object detection and hazard response capabilities.","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11707282,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/25/2025","dateComplaintFiled":"12/27/2025","vin":"7SAYGDEE3RF","components":"STEERING,UNKNOWN OR OTHER,LANE DEPARTURE","summary":"Date & Time: December 25, approximately 6:00 PM  Location: Northbound I-880 between the Mowry Avenue and Thornton Avenue exits, Fremont, CA  Weather & Road Conditions: Heavy rain at the time of the incident. Road surface was wet with reduced visibility.  Vehicle & System State: Tesla Model Y. Driver assistance / self-driving functionality was active at the time of the incident (traffic-aware cruise control / Autopilot functionality).  Description of the Incident: While driving northbound on I-880 in heavy rain, the vehicle had been operating normally. Without warning, the vehicle appeared to incorrectly detect that it was drifting out of its lane and attempted to correct this perceived drift.  Instead of a minor lane correction, the vehicle abruptly applied heavy braking and initiated a sudden and aggressive left steering maneuver. The car crossed approximately four lanes of traffic in the same direction of travel and continued rotating, ultimately performing an unintended U-turn while remaining on the northbound side of the highway.  As a result, the vehicle came to a stop oriented against the direction of travel, facing oncoming northbound traffic.  Immediately afterward, the vehicle unexpectedly began reversing at high speed without driver input, creating an additional imminent risk of collision with the outer highway wall (noise barrier separating the highway from adjacent residential areas).  During this entire sequence of events, I was unable to regain control of the vehicle despite attempting to intervene.  There were no vehicles immediately surrounding us at that moment. Had there been nearby traffic, this incident would likely have resulted in a severe or fatal multi-vehicle collision.  Occupants: My wife and two young children were in the vehicle. The children were asleep in the back seat, secured in car seats.  Outcome: No physical collision occurred. However, the incident caused extreme fear and distress, and we remain shaken by the event.","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11706581,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/19/2025","dateComplaintFiled":"12/22/2025","vin":"7SAYGDEE7RF","components":"SEAT BELTS","summary":"The rear seat on the left , seat belt off from the mount while my 7 years old son trying to fasten seatbelt.","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11706075,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/19/2025","dateComplaintFiled":"12/19/2025","vin":"7SAYGDEFXRA","components":"ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES,WHEELS","summary":"The contact owns a 2024 Tesla Model Y. The contact stated that while driving at various speeds, the TPMS displayed that the PSI of the tires was low. Additionally, a notification advising that the vehicle was experiencing low voltage and drainage and would shut down was displayed. The contact called towing services. The contact stated that the towing agent who assisted in towing the vehicle informed the contact that the tires were losing air, and the front passenger's side tire or wheel was defective. The vehicle was towed to a Tesla Service Center, where the power converter system(PCS) was corrected. Additionally, the technician informed the contact that the passenger's side tire was leaking air due to a rim defect, but the vehicle was not repaired, and the contact was advised to pick up the vehicle. The contact stated that the vehicle could not be driven at 20 MPH due to the failure. The contact had not retrieved the vehicle from the Service Center. The contact related the failure to NHTSA Campaign Number: 24V935000 (Tires), but the Tesla Service Center informed the contact that the recall repair was completed. The contact stated that NHTSA Campaign  Numbers: 24V554000 (Latches/Locks/Linkages, Electrical System) and  24V935000 (Tires) were marked as complete on the Manufacturer's website; however, the NHTSA VIN tool displayed that the recalls were incomplete. Additionally, the contact stated that the driver's seat was not adjustable. The contact stated that while attempting to move the seat higher and forward, the seat turned inward towards the right. The vehicle was not repaired. The failure mileage was approximately 100,000.","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11706079,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/15/2025","dateComplaintFiled":"12/19/2025","vin":"7SAYGDED5RA","components":"EXTERIOR LIGHTING","summary":"The right rear taillight and turn signal on my Tesla Model Y became dim and intermittently flicker, and the turn signal does not function properly. This issue began immediately after a Tesla software update.  The malfunction significantly reduces rear visibility and signaling to other drivers, especially at night, creating a safety risk.  I contacted Tesla Service and provided photos/videos. Tesla have scheduled a repair which is 1 week later but declined to confirm whether the vehicle is safe or legal to drive with this lighting malfunction. Tesla also declined to provide a loaner vehicle or alternate transportation and advised me to use my own judgment.  Rear lighting and turn signals are safety-critical components required by law. Operating the vehicle in this condition poses a risk of rear-end collision or failure to signal lane changes or turns.  I am filing this complaint due to safety concerns and Tesla\u2019s inability to provide written guidance confirming safe operation until repair.","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11705803,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/17/2025","dateComplaintFiled":"12/18/2025","vin":"7SAYGDEE9RA","components":"VEHICLE SPEED CONTROL","summary":"The car spontaneously accelerated while approaching a stop sign. I was able to hit the brake to stop it.","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11705857,"manufacturer":"Tesla, Inc.","crash":false,"fire":true,"numberOfInjuries":2,"numberOfDeaths":0,"dateOfIncident":"12/02/2025","dateComplaintFiled":"12/18/2025","vin":"7SAYGAEEXRF","components":"ELECTRICAL SYSTEM","summary":"I\u2019m reaching out to document and summarize an incident that occurred in Sanford, Florida, and to ask for the appropriate next steps and any documentation you may need from me.  Incident summary (Sanford, FL \u2013 Appaloosa Court \u2013 Dec 2, 2025):  In the early morning on Tuesday, December 2, 2025 (around 5:00\u20135:15 a.m.), a fire occurred at a residence located on [XXX] .  A Tesla located in the garage was reported as being involved, and the fire spread to the garage that totaled the house   The vehicle was reportedly charging in the garage when smoke/fire was noticed.  Emergency responders (Sanford Fire Department and Sanford Police) responded to the scene.  The incident resulted in property damage and at least one injury reported as non-life-threatening (per local reporting).  Fire forensics stated that the fire started and caused by the TESLA around the charging plug area by the rear left passenger door.    [XXX]  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11704925,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/08/2025","dateComplaintFiled":"12/14/2025","vin":"7SAYGDED4RF","components":"SUSPENSION,UNKNOWN OR OTHER","summary":"The heating system in my 2024 Tesla Model Y failed after only one winter season. Under normal HVAC operation, the vehicle blows cold air and does not provide cabin heat. Heat only intermittently works when defrost mode is selected. This failure affects the vehicle\u2019s ability to safely operate in cold weather, including proper windshield defogging and defrosting. A loss of heating presents a safety risk to occupants and reduces visibility. Tesla diagnosed the issue and provided an estimated repair cost of approximately $3,235.00. The vehicle is just outside the warranty period, and this appears to be a premature failure of the heating or heat pump system, not normal wear and tear. Given the age of the vehicle and prior reports of Tesla HVAC and heat pump failures in Model Y vehicles, I believe this may indicate a design or component defect that warrants investigation.","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11704960,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/06/2025","dateComplaintFiled":"12/14/2025","vin":"7SAYGDED3RF","components":"UNKNOWN OR OTHER","summary":"While exiting a parking area, the vehicle\u2019s Autopilot/driver-assist system engaged during a tight right-hand turn. At the time of the maneuver, my hands were not actively controlling the steering wheel, as the system appeared to be managing the turn. The vehicle failed to properly account for curb proximity and steered too close to the curb, resulting in the wheel striking the curb and causing visible rim damage.  The system did not provide adequate warning or disengage in time to prevent the curb impact. This raises safety concerns regarding Autopilot behavior during low-speed, tight turning scenarios such as parking lot exits, where precise steering control is critical. I contacted Tesla to request that they review vehicle logs to determine whether this was a system error. Tesla did not adequately address the issue or take responsibility for reviewing or acknowledging a potential defect in the automated driving system. This incident presents a broader safety concern, as similar behavior could result in more serious damage or injury in different circumstances (e.g., pedestrians, cyclists, or roadside objects). I am reporting this to NHTSA so the agency can evaluate whether Tesla\u2019s automated driving technology performs safely in tight-turn, low-speed environments. I request that NHTSA review this issue as a potential defect in Tesla\u2019s automated driving or driver-assist systems.","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11703492,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2025","dateComplaintFiled":"12/06/2025","vin":"7SAYGDED7RF","components":"STEERING","summary":"Steering locked at 75 MPH on freeway. Model Y suddenly jerked left and locked, then jerked right and locked again. Loss of control and near-crash event. No road debris, no rain, no warnings on screen. Steering temporarily becomes unresponsive, requiring fight to correct. Tesla refuses repair because no alert code stored. Vehicle unsafe to drive.","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11702699,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/03/2025","dateComplaintFiled":"12/03/2025","vin":"7SAYGDEF6RA","components":"SUSPENSION,WHEELS","summary":"I am reporting a potential safety defect related to premature rear tire wear on my 2024 Tesla Model Y Performance  At 15,482 miles, on May 2, 2025, Tesla\u2019s Paramus, NJ Service Center confirmed an alignment issue and performed a four-wheel alignment. At the same visit, they replaced both rear tires with Michelin Pilot Sport AS 4 275/35R21 103W XL and sold me a Tire Protection Plan for those tires (Tesla invoice #XXX).   tesla_invoiceXXX  The vehicle now has 24,460 miles. The rear tires have worn out in less than 10,000 miles and about 7 months since the alignment and replacement. The tread wear is excessive and uneven compared with the front tires, and is inconsistent with the normal expected life (around 20,000+ miles) of these tires.  This appears to indicate an ongoing alignment or suspension issue that is causing abnormal rear tire wear. Rapid rear tire wear on this vehicle could lead to loss of traction, especially in wet conditions, and therefore represents a safety risk.  I am requesting that NHTSA review this complaint in case it reflects a broader issue with rear tire wear/alignment on Tesla Model Y Performance vehicles.","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11702107,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"10/24/2025","dateComplaintFiled":"11/30/2025","vin":"7SAYGDEE4RF","components":"FORWARD COLLISION AVOIDANCE,LANE DEPARTURE","summary":"My 2024 Tesla Model Y hit a parked vehicle on the right side of the street during FSD self driving. The car suddently slanted to the right and hit the parked vehicle. During FSD drive, it did not give any warning before the accident. My dauther was injured on her face. Clearly the new version FSD v14.1 software is very defective. I am located in San Jose, CA.","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11701947,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2025","dateComplaintFiled":"11/28/2025","vin":"7SAYGDEE1RA","components":"EXTERIOR LIGHTING,FORWARD COLLISION AVOIDANCE","summary":"My vehicle\u2019s auto-high beam system does not properly recognize other traffic. It specifically fails to substantially dim the high beams when approaching oncoming vehicles or when behind other traffic on roadways. I have reported this to the manufacturer and attempted to have the dealership fix this on multiple occasions. The dealerships insist that the vehicle dims the required number of pixels in the headlights to not blind other drivers. However, this does not appear to be effective as other drivers that I have followed behind reported that they were being blinded by my highbeams while I was behind them. There is a notable difference between the highbeams and the low beams which the car fails to substantially adjust for when using this required feature to utilize the self driving/auto pilot feature.","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11701083,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/19/2025","dateComplaintFiled":"11/23/2025","vin":"7SAYGDEEXRA","components":"POWER TRAIN,ELECTRICAL SYSTEM","summary":"While the car was in operation a message popped up with flashing red light and said drive unit issue car powering down. It went into neutral.  Turns out the inverter and rear drive unit had to be replaced","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11700505,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/07/2025","dateComplaintFiled":"11/20/2025","vin":"7SAYGDED8RF","components":"STEERING,LANE DEPARTURE","summary":"I would like to report a significant incident involving the auto-corrective steering in my vehicle. While driving on the highway, the steering wheel experienced a strong jolt, which I believe was caused by the auto-corrective steering system. This resulted in the vehicle spinning three times and ultimately coming to rest on the grassy center divider. Fortunately, no damage occurred at that time, and I initially attributed the incident to road conditions. I continued driving for approximately 30 minutes in rainy weather without further incident. However, a few hours later, during my return journey, the same forceful jolt to the steering wheel recurred about 20 minutes into the drive. On this occasion, the car spun 1.5 times and subsequently collided backward with the concrete center divider. It is fortunate that no other vehicles were involved, given the heavy traffic and rainy conditions at the time. During both of the incidents, I had both hands on the steering wheel and was not able to correct steering due to the strong force from the steering wheel jolt.  I did have a Police Report filed, but have to get number when I return home.","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11700649,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/10/2025","dateComplaintFiled":"11/20/2025","vin":"7SAYGDEE0RA","components":"UNKNOWN OR OTHER","summary":"When there is sustained rain, horn fills with water becoming inoperable.   Tesla confirmed this is the normal operation of the horn.","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11700675,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/15/2025","dateComplaintFiled":"11/20/2025","vin":"7SAYGDED1RF","components":"UNKNOWN OR OTHER","summary":"Vehicle appears to be giving off toxic fumes causing medical symptoms like headaches for multiple drivers over last 2 months since vehicle was purchased used, fumes have a sweet smell but source of fumes was unable to be identified by Tesla service center. Fumes appears to be coming from front vents of vehicle. Suspecting there is a coolant leak but source of leak is unknown. Tesla had indicated that coolant reservoir was slightly below expected levels. Tesla replaced cabin air filters but that did not resolve the issue, cabin air filters had already been replaced prior to tesla replacing the filters. Tesla service centers indicated they do not have the equipment needed to test what chemicals are in the fumes and have no idea what they could be.","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11699613,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/10/2025","dateComplaintFiled":"11/15/2025","vin":"7SAYGDEE3RA","components":"SEATS","summary":"The driver\u2019s seat material is deteriorating prematurely on the left bolster area. The damage affects the structural support of the seat edge, which causes the driver to shift position unexpectedly during turns, braking, and lane changes. This instability can delay reaction time and reduces secure seating posture. The deterioration is progressive, and if it continues, the driver may not remain firmly supported, which creates a safety risk under normal driving conditions. This also suggests a potential materials or manufacturing defect for this model year.","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11699446,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/12/2025","dateComplaintFiled":"11/14/2025","vin":"7SAYGDEE1RA","components":"FORWARD COLLISION AVOIDANCE","summary":"I am writing to report critical safety issues I\u2019ve experienced while using Tesla\u2019s Full Self-Driving (FSD) software version 14.1.3. The recent update has introduced several dangerous behaviors that were not present in previous versions.  One issue occurs frequently on neighborhood roads: the vehicle performs sudden emergency braking for no valid reason. For example, during one drive, it abruptly stopped because a few leaves blew across the road. There were no pedestrians, vehicles, or real obstacles present. These false-positive braking events are alarming and could easily cause a rear-end collision.  An even more concerning issue arises during highway driving. The car now repeatedly swerves partially into adjacent lanes\u2014without signaling\u2014and then abruptly returns to its original lane. This happens constantly, even in light traffic, and it did not occur in previous versions of the software. This erratic behavior is incredibly dangerous and could easily cause sideswipe accidents or create confusion for surrounding drivers.  It is clear that version 14.1.3 is a regression from earlier versions. The system\u2019s decisions are more erratic, less confident, and frequently unsafe. I no longer trust the FSD to operate reliably in environments where it previously performed well.  I urge your agency to investigate this software update as it presents a real and growing hazard on public roads.","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11699280,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/08/2025","dateComplaintFiled":"11/13/2025","vin":"7SAYGDEE4RF","components":"FORWARD COLLISION AVOIDANCE","summary":"While driving ~40 mph with no Autopilot or cruise control active, my 2024 Model Y suddenly braked itself from 40 \u2192 0 mph for no reason. The road ahead was clear. I did not touch the brake. My 3-year-old was in the car. We were nearly rear-ended and could have been seriously injured.  When I went to Tesla Service, the manager insisted I must pay a $270 diagnostic fee unless they \u201cfind a problem,\u201d while also saying the incident was likely caused by \u201cshadows.\u201d This makes me believe they will simply say \u201cno issue found\u201d and charge me despite this being a severe safety malfunction. When I reached out to Tesla Customer Support, they stated it was a known issue. This poses a serious risk of rear-end collisions, injuries, or fatality, and Tesla is not addressing it.","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11698990,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/08/2025","dateComplaintFiled":"11/12/2025","vin":"7SAYGDEE4RF","components":"STEERING,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"On November 8, my 2024 Model Y suddenly came to a complete stop from about 40 mph while I was driving with no cruise control or Autopilot active. This was extremely dangerous \u2014 my [XXX]  was in the car, and we were lucky no one was behind us. It put myself, my child, and others in the absolute risk of collision and injury. When I contacted the service center they said it sometimes happened due to \"shadows\" or \"sun\". They refused to run a diagnostic on the car for free and wanted me to pay for it.  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11697194,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/30/2025","dateComplaintFiled":"11/03/2025","vin":"7SAYGDED2RF","components":"ELECTRICAL SYSTEM","summary":"The contact owns a 2024 Tesla Model Y. The contact stated that while the vehicle was making a right turn out of the parking lot in Full Self-Driving mode at approximately 2-3 MPH, it continued to turn to the right and crashed into a nearby parked vehicle. The air bags did not deploy. There were no injuries or medical attention needed. A police report was not filed. The vehicle was not taken to the dealer. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 6,000.","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11697069,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/02/2025","dateComplaintFiled":"11/02/2025","vin":"7SAYGDED4RF","components":"AIR BAGS,SERVICE BRAKES,FUEL/PROPULSION SYSTEM","summary":"I was driving the Tesla and coming up my circular drive(note I was driving uphill). The car suddenly accelerated and went out of control. I pumped the brake and took my foot off the accelerator but the car kept going and crashed into our house (sunroom) at end of the driveway at  high speed > we went through the casement windows and brick foundation and would have gone through the other side window and down a hill and probably been killed if it were not for a heavy cast iron table that brought us to a stop. The airbags never opened.The car was totaled(the insurance company declared it a total lost and refused to repair and paid us a small amount , less than we paid for the car. This was the second repeat incident, the first one very similar was reported to NHTSA by my erhusband ,reported to NHTSA 0n 1/20/2025, 6.19 pm; complaint number 11637163 .after the first crash we tried to get Tesla to pick up the car . they refused. Instead they said they would check it remotely. We gave them the opportunity  to inspect and repair the car between the first and second incident . They ignored us , do to their negligence we were almost killed. Please open an investigation. We have names and emails to show who we complained to.","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11697079,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2025","dateComplaintFiled":"11/02/2025","vin":"7SAYGAEE8RF","components":"ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,LANE DEPARTURE","summary":"On [XXX] at ([XXX]]) my Tesla Model Y (VIN: [XXX] ) was **parked in Park/Hold mode** in the [XXX]  The **GPS navigation was set to an address in the center of the park**.  the address on the address log of the car navigation system. The **TESLA GPS navigation destination was set to a point marked in the middle of the park** (not a parking spot or road).  **Without any driver input** (no accelerator pedal pressed, no hands on wheel), the vehicle **suddenly shifted into Drive, jumped the curb, and accelerated approximately more than 30 feet] into the park grass**.   This caused **damage to wheels,  and all the passenger side of the vehicle to impact with a large rock placed in the park  **Zero pedal input** \u2014 confirmed by driver and will be verified in Tesla server logs.   No injuries. No other vehicles involved.    **Root cause**: **Full Self-Driving (FSD) software / navigation system** incorrectly engaged **Lane Keeping Assistance** while parked, triggering **unintended acceleration** via **Speed Control** logic.  The car was on software update and suddenly disappeared.  The car **autonomously drove itself** toward the GPS point **from a complete stop**.   Police report filed to LAPD (Case #[XXX]).   Tesla Vehicle Data Report requested.    **Request NHTSA investigation** into **FSD navigation-induced unintended acceleration from Park**. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11696816,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/17/2025","dateComplaintFiled":"10/31/2025","vin":"7SAYGDEF3RF","components":"ELECTRICAL SYSTEM","summary":"The contact owns a 2024 Tesla Model Y. The contact stated that the battery was losing charge abnormally quickly. The contact needed to charge the battery every 2-3 days instead of every 5-6 days. There were no warning lights illuminated. The vehicle was not taken to the dealer to be diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was unknown.","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11696674,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/12/2025","dateComplaintFiled":"10/30/2025","vin":"7SAYGDEE0RF","components":"VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE","summary":"Tesla removed the speed limit offset feature in FSD version 14.1.4 and now only uses speed profiles called Sloth, Chill, Standard, Hurry, and Mad Max, and this has made my car extremely unsafe to drive. The problem is that these profiles make the car go either way too slow or way too fast and I cannot adjust it to match actual traffic conditions anymore. To make matters worse, the speed limit detection is broken and frequently shows the wrong speed limit for the road I am on. When I use Sloth, the car never goes over the detected speed limit no matter what, so if the system thinks I am in a 35 mph zone when I am actually on a 55 mph highway, my car crawls along at 35 while traffic is flying past at 60-70 mph. I have people tailgating me, honking, flashing their lights, swerving around me dangerously, and I have almost been rear-ended multiple times because my car is going so much slower than everyone else. Without the ability to set a maximum speed offset, I am stuck going whatever speed the broken detection system thinks is right. If I switch to Standard, Hurry or Mad Max to try to keep up with traffic, sometimes the car goes way too fast for the actual conditions or blows through school zones and residential areas at unsafe speeds. I cannot fine-tune the speed anymore to drive safely with the flow of traffic. I am forced to either be a rolling roadblock and risk getting hit from behind, or use an aggressive profile that might go dangerously fast. This happens every single time I use FSD now and the combination of broken speed limit detection plus no manual offset control has created a seriously unsafe situation. I feel endangered every time I drive and I am genuinely worried about causing or being in an accident.","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11695980,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/27/2025","dateComplaintFiled":"10/28/2025","vin":"7SAYGDEE3RA","components":"VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE","summary":"Recently Tesla released it's latest version of FSD, v14.1.4. One of the key features is the revamping of the driving modes: sloth, chill, standard, and mad max. Tesla also removed the ability to manually increase or decrease the speed of the car. This is a problem. Let me illustrate it with a real-life example.  Yesterday I was driving of a 40 mph road and the car correctly set the speed. I was using the standard mode so the car allowed an overage of around 10% so the actual speed was 45 mph. In our area this is typical for most drivers. As we entered a village, the posted speed limit was changed to 30 mph. The panel was perfectly visible and readable. The car did not register it and continued at 45 mph. I changed to mode to \"sloth\" and the car decreased its speed to 40 mph but I was still 10 mph above the legal speed limit. I came across a second 30 mph panel and again the car \"ignored\" it. Because I did not have the ability to manually reduce the speed of the car, I had to disengage FSD and drive the car by myself.  Tesla claims FSD must be supervised. Fine. But removing the ability to manually change the speed of the car should be a requirement not a design preference.","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11695948,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/27/2025","dateComplaintFiled":"10/27/2025","vin":"7SAYGDEE0RA","components":"FORWARD COLLISION AVOIDANCE","summary":"New update to ASDS software allows the vehicle to do 15-25+ over the speed limit and no ability to control.  This is unsafe and Tesla took away the ability to control speed. Either engaged or not, this is completely unacceptable and they seem set on this being the only way to go.","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11695221,"manufacturer":"Tesla, Inc.","crash":true,"fire":true,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"10/15/2025","dateComplaintFiled":"10/23/2025","vin":"7SAYGAEE5RF","components":"VEHICLE SPEED CONTROL,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"There was a sudden unintended acceleration and the brake did not work, causing a major accident. Car caught fire and door would not open. The car has completely engulfed. There were no warning lamps, messages or other symptoms prior to the failure. Vehicle has been inspected by insurance and police, but not by manufacturer.","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11694996,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/18/2025","dateComplaintFiled":"10/22/2025","vin":"7SAYGAEE8RF","components":"ELECTRICAL SYSTEM,STRUCTURE,VEHICLE SPEED CONTROL","summary":"I am writing to formally report a serious malfunction involving my Tesla vehicle. On my 2024 Tesla model y.I experienced an unexpected accelerator malfunction that caused the vehicle to surge forward uncontrollably.    The incident occurred at approximately As I attempted to dive in slowly, the accelerator suddenly malfunctioned and my car creeped in slowly and rapidly increased power without my intention. Despite immediate attempts to brake and regain control, the vehicle continued to accelerate and subsequently collided with a gate, resulting in significant front-end damage.    I firmly believe this was due to a mechanical or electronic failure in the vehicle\u2019s accelerator or related control systems. The malfunction posed a serious safety hazard and could have resulted in injuries, and this has affected me mentally.    I am requesting a full investigation into this malfunction, including an inspection of the vehicle\u2019s electronic logs, sensors, and accelerator system to determine the cause of this unintended acceleration. I would appreciate your prompt response and guidance on the next steps to resolve this matter, including vehicle inspection, repair, and coverage options.","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11693895,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"02/12/2024","dateComplaintFiled":"10/16/2025","vin":"7SAYGDEE5RA","components":"UNKNOWN OR OTHER","summary":"Incident Date: February 12, 2024, at 1:00 PM   Location: [XXX]    Vehicle Model: Tesla Model 3   VIN: [Insert VIN of the Vehicle]   License Plate: [Insert License Plate Number]  Description of the Incident: On [XXX], while driving westbound on [XXX] at a speed of 35 MPH, [XXX]  experienced a sudden and dangerous malfunction of the Tesla Model 3. Despite the driver's best efforts to maintain control, the vehicle autonomously shifted from the innermost lane to the outermost lane, jumped over the concrete sidewalk, and fell into a trench. Fortunately, no other vehicles were involved, preventing what could have been a fatal accident.  The police report filed with the Suwanee, GA police department documents the incident, and the car was subsequently towed to a body shop, where it was declared totaled.  It is essential to note that the auto-drive feature was disabled, and no subscription to the self-driving feature had been purchased or renewed. This raises serious concerns about a potential malfunction in Tesla\u2019s system, and it is imperative that this issue is thoroughly investigated.  Attempts to Resolve: Since the incident, numerous attempts have been made to contact Tesla for a root cause investigation and resolution, but Tesla has failed to provide any substantive response or investigation. Below is a history of our efforts:  1. March 3, 2024: Incident claim submitted during a call with Raquel. No claim number received. 2. March 14, 2024: Called Tesla Customer Service and spoke with Anthony. Case was assigned to Duluth, GA service center, but no case number was provided. 3. April 15, 2024: Spoke with Christian, and later with manager Andrew. An email was received with reference ID [XXX], but no further communication or action has been taken.  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11693213,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/22/2025","dateComplaintFiled":"10/13/2025","vin":"7SAYGAEE0RF","components":"STEERING,UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE","summary":"After Tesla Berkeley performed an alignment on my 2024 Model Y on July 22, 2025, the car suffered a complete systems failure while driving on the freeway. Within minutes of leaving the service center, multiple safety systems shut down at once \u2014 steering assist, emergency braking, lane keeping, stability control, etc... all turned off, and the car went into manual mode. The vehicle became extremely difficult to control at highway speeds, forcing me to steer and brake manually without assist. Because the Service Center was closed that evening, I couldn\u2019t contact anyone, so I drove back first thing the next morning (July 23) to report the issue. I was initially told the next available appointment was two weeks later, but I had to beg to be seen the same day because the car was unsafe to drive. Tesla redid the alignment and told me the car was fine. After reviewing the alignment reports, both the July 22 and July 23 data are mechanically impossible. The reports show rear camber changes from \u22121.8\u00b0 / \u22122.3\u00b0 to \u22121.5\u00b0 / \u22121.6\u00b0, then to \u22122.0\u00b0 / \u22121.8\u00b0, even though rear camber on a stock Model Y is not adjustable. This means the alignment equipment or calibration was inaccurate, and therefore the toe settings were also unreliable. The car was almost certainly released with incorrect rear toe, which explains the immediate handling instability and safety system shutdowns. A later independent alignment on October 13, 2025 (America\u2019s Tire, Roseville) confirmed the correct geometry (\u22121.9\u00b0 / \u22122.0\u00b0) and proved Tesla\u2019s readings were wrong. Since the faulty alignments, my car developed severe inner-edge tire wear, and I had to replace all four tires prematurely. This incident involved a total system and steering-assist failure immediately after service, making it a clear safety hazard. Documentation (alignment reports and tire invoices) are available upon reques","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11692343,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2025","dateComplaintFiled":"10/09/2025","vin":"7SAYGDED0RF","components":"UNKNOWN OR OTHER","summary":"I was driving in McKinney, TX on [XXX] taking a friend to his destination. FSD (full self driving) was turned on and enabled for this drive. Normally the car is extremely good at noticing its surroundings, including school zones amidst other things. It is getting better all the time with software updates. However, I turned right into a school zone where the car did not notice that there were other cars going to pick up children. The school zone sign looked like it was abnormally above the ground and so there is a possibility FSD didn\u2019t read it. Unfortunately a police officer noticed me and by the time I did the car was going 16 miles over in a 20 mph school zone. No warnings or anything was shown on the screen to indicate that I had come into a school zone, the speed limit was showing at 40 mph and not 20. Car did not indicate to me that I was not paying attention to the road or doing anything dangerous; it was just going with what it perceived to be flow of traffic. I am hopeful Tesla will acknowledge and improve this. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11691875,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/15/2025","dateComplaintFiled":"10/07/2025","vin":"7SAYGDEE4RA","components":"ELECTRICAL SYSTEM","summary":"The contact owns a 2024 Tesla Model Y. The contact stated that while driving at an undisclosed speed, the front driver\u2019s side seat failed to adjust to the intended position while the digital screen was in use. No warning light was illuminated. In addition, the contact stated that when the manual front driver\u2019s side seat control pad was in use, the manual front seat control pad felt fragile and moved the front driver\u2019s side seat forward into the steering wheel. The vehicle was taken to a local dealer, and the front driver\u2019s side seat control pad was replaced. The manufacturer was contacted; however, no assistance was provided. The failure mileage was approximately 8,790.","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11689371,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/10/2025","dateComplaintFiled":"09/24/2025","vin":"7SAYGDEEXRA","components":"WHEELS","summary":"This vehicle is experiencing vibration at highway speeds.  it was reported several times to the dealer without resolve.  The upon the 3rd trip to the dealer, they are now saying that somehow all 4 rims are bent.  None of the wheels have any visible indication of an impact, scratch or damage to the tires.  As the only driver to this vehicle, i know firsthand it has not experienced any impact in way of significant bumps, pothole or otherwise.  This is diagnosis is of serious concerns if the vehicles wheels will hold up under normal driving and if it were to experience a bump such as one found on a highway paving ridge during construction would it break or become uncontrollable.","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11689423,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/18/2025","dateComplaintFiled":"09/24/2025","vin":"7SAYGDED4RF","components":"BACK OVER PREVENTION","summary":"When in reverse, the reverse camera disappears if the driver turns the air conditioner on. I was in reverse, pushed the air conditioner button, the camera disappeared and I hit a car behind me. There were also no warning sensors when I got close to the car. It seems to be a safety issue for the reverse camera to ever disappear while in reverse. I\u2019ve had many other cars and while in reverse, you can still turn on the radio or the air conditioner without losing the reverse camera visibility. a child could easily be run over because of this","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11688597,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2024","dateComplaintFiled":"09/20/2025","vin":"7SAYGDED5RF","components":"SUSPENSION","summary":"When you\u2019re driving even 20 mph if a road is little bumpy the car bombs so much a suspension or shock whatever they have is crap that\u2019s a major issue with Tesla model Y this should be recalled and fixed for all the vehicles. Why did they approve this vehicle when you pay over $50,000 for the vehicle This is a major issue.","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11688641,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/19/2025","dateComplaintFiled":"09/20/2025","vin":"7SAYGDED7RF","components":"ELECTRICAL SYSTEM","summary":"The screen continues to not turn on with my Model Y. This is making it a dangerous situation with backing out of my house and while I\u2019m at the store. Additionally, I can\u2019t tell the speed I\u2019m going or if there are any problems with the car while driving. I\u2019ve gone back to Tesla multiple times and they have not figured out what is going on","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11688313,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/21/2024","dateComplaintFiled":"09/19/2025","vin":"7SAYGDED5RF","components":"SUSPENSION","summary":"Hi, I have 2024 model Y rear wheel drive and wheels are so bumpy. They\u2019re charging over $45,000 for the car. How come you guys approve this vehicle? The suspension is so bad. The car bounced whenever you drive that is big recall to fix this issue when you\u2019re spending $45,000 on a vehicle how did you approve that the car is so bouncy whenever you drive that\u2019s a major major issue with Tesla\u2026\u2026.","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11688207,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/20/2025","dateComplaintFiled":"09/18/2025","vin":"7SAYGDEE9RA","components":"STRUCTURE","summary":"Finding random screws coming off the vehicle in various compartments. Two screws found laying in glove compartment that came off the assembly holding the inside of the glove box. A hex screw found in rear passenger arm rests storage compartment, after further look up, this screw became lose and fell off the arm rests storage compartment assembly.","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11686541,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/10/2025","dateComplaintFiled":"09/11/2025","vin":"7SAYGDEE3RA","components":"LANE DEPARTURE","summary":"I would like to report an incident where Tesla FSD got confused by tire marks on a bridge deck and, soon after, by shadows on pavement. On both occasions, FSD steered the car across the double yellow before returning to its lane. There was no traffic and the car slowed down, so I let it play to see what would happen. Your site does not allow uploading videos so I'm providing Youtube links to the videos showing the incidents.   [XXX]   [XXX]    INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11686167,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/06/2025","dateComplaintFiled":"09/09/2025","vin":"7SAYGDEFXRF","components":"SUSPENSION","summary":"I am filing this complaint to report a serious safety defect in the Tesla Model Y.  On [date], my wife suffered a rear tire blowout at freeway speeds in our Tesla Model Y. Despite regularly checking tire tread depth and relying on Tesla\u2019s built-in tire monitoring systems, the blowout occurred because the inside edges of the rear tires had worn down to exposed cords, while the outside tread still appeared to have ample depth.  Tesla Service attempted to explain this away as \u201cnormal wear and tear\u201d and a need for alignment. However, this is misleading. The Model Y\u2019s rear suspension has built-in negative camber that cannot be adjusted from the factory. Alignments can only adjust toe, not camber, so this design characteristic inevitably causes accelerated inside-edge wear regardless of alignment.  More critically, this risk is not disclosed to consumers:  It is not explained during the sales process.  It is not documented in the Owner\u2019s Manual.  Tesla\u2019s sensors only track pressure, not tread depth, meaning there is no warning system to alert the driver.   The average consumer has no way of knowing they must crawl under the car to inspect the inside edges of the tires. To an owner, the tires look safe until catastrophic failure occurs.  In addition to the safety hazard, this hidden defect creates a financial burden. Because of the blowout, I was forced to spend $1,200 on new tires unexpectedly. This premature and unforeseen cost compounds the danger by placing families under financial stress along with physical risk.  This represents a foreseeable safety hazard that endangers Tesla drivers and passengers. I believe this condition warrants a formal NHTSA safety investigation and potential corrective action (such as a recall, suspension redesign, or mandatory disclosure). Vehicle details: Tesla Model Y  Mileage at time of incident: 43940  I urge NHTSA to investigate this matter promptly to prevent additional ac","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11685040,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2025","dateComplaintFiled":"09/04/2025","vin":"7SAYGDED0RF","components":"UNKNOWN OR OTHER","summary":"Sun glare is a well-documented driving hazard, yet Tesla\u2019s Y model\u2019s visors are too short to offer sufficient coverage. This compromises driver safety and forces customers to seek aftermarket solutions for a problem rooted in design. A responsible manufacturer should address this defect directly. Driving home as sun was setting, I was completely BLINDED by the sun. It was terrifying as the visor was too short to stop the sun glare. I was lucky I didn\u2019t hit something or somebody plus my own safety.","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11684225,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"08/31/2025","dateComplaintFiled":"08/31/2025","vin":"7SAYGDEE0RF","components":"SERVICE BRAKES","summary":"Phantom braking happened. This is the 3rd time to my car. This time, my car stopped automatically when I was already decelerating close to 2-5 mph and the car in front was very far away. I was not using FSD nor autopilot. The emergency auto stop sign came up out of nowhere and my car jerked really hard and my child in the back experienced the jerk and this injured his shoulder.","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11682515,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/22/2025","dateComplaintFiled":"08/22/2025","vin":"7SAYGDEE9RA","components":"FORWARD COLLISION AVOIDANCE","summary":"Traveling today using the cruise control function in Tesla Model Y, the car took over the control of the car and applied braking for no clear reason. Was going 70 miles an hour, had been using the cruise control for about 30 minutes when incident occurred. There were semi trucks in the slow lane, I was in the fast lane. There were no vehicles in front of my car. The car suddenly lunged forward as the brakes were automatically applied. Simultaneously, the steering wheel began to jerk back and forth causing the car to veer back and forth. Vehicles around me began braking as well to avoid rear ending my car and to avert hitting my car as it veered back and forth. I had to fight the steering wheel in an attempt to pull it off the active roadway and then the car suddenly gave all control back to me at which time I was able to disable the cruise control and take full control.","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11679657,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/10/2025","dateComplaintFiled":"08/10/2025","vin":"7SAYGDEE7RA","components":"STEERING","summary":"the steering wheel used to be centered in the middle. when you turn right, its resistance would turn it left back to the center point. or when you turn left, its resistance would turn it back right towards the center point. so after each turn such as u-turn, one would grab the steering wheel lightly so it can slide back to the center position. i will call it the \"no resistance\" point for that centered steering wheel position. now the problem is, that no resistance point has moved a few degrees right and it brings the wheel with it. i now have to turn the steering wheel left (with the resistance that it wants to go back to right) to make the steering wheel centered and go forward straight. car goes forward straight when the steering wheel is centered so it's not an alignment problem. but in order for the steering wheel to be centered, i have to turn it slightly left because the no resistance point has shifted a few degrees right. now this is dangerous because the car can now take you off the lane easily. car is equipped with lane keeping assistance and i find the system helpful but the system is not activated some times under some circumstances. I visited a dealer and they claimed the wheel is centered that there is no need for any repairs.","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11679677,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/10/2025","dateComplaintFiled":"08/10/2025","vin":"7SAYGDED1RF","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"Three different occasions, while utilizing adaptive cruise the car applied all breaks, causing me to lunge forward with the car coming to a complete stop. I did not see anything that would had caused the car to apply the breaks and the camera's did not record any obstacle. This was brought to the Tesla dealerships attention and I was told there is nothing that can be done about it. If I had not been wearing my seat belt, the potential emergency braking could had resulted in me sustaining a blunt force impact to my chest with the steering wheel, not to mention a possible motor vehicle accident with the vehicle behind me. I did look through the manual and there is no way of me turning feature off or lowering to a warning versus a suddent stop.","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11679426,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/02/2025","dateComplaintFiled":"08/08/2025","vin":"7SAYGDEF4RF","components":"WHEELS","summary":"The rims on this car are made so cheap it\u2019s no way I should have this many crack and bent rims I been thru a total of 5 rims already and Tesla don\u2019t offer u the rim protection until u replace a rim no matter how slow I drive my rim always seen to get cracked or bent on rail road tracks or even driving over a speed bump or going thru car wash","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11676395,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/15/2025","dateComplaintFiled":"07/26/2025","vin":"7SAYGDEE6RA","components":"BACK OVER PREVENTION","summary":"There is a Tesla software defect. 1.  I stepped into my Tesla Model Y.  There was no vehicle in front of my driveway. A delivery van came to park in front of my driveway temporarily.  It is a traffic violation according to the California Vehicle Code Section 22500(e). 2.  I put my foot on the brake and put my car in the reverse gear. 3.  Then I made an adjustment on the CONTROL screen. 4.  I put my foot on the accelerator to continue to back up my car.      The screen doesn't show the rear view anymore. This is a Tesla software defect that the screen should display the rear view as soon as I push the accelerator in this case.","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11674618,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"07/29/2022","dateComplaintFiled":"07/18/2025","vin":"7SAYGDED7RF","components":"ENGINE","summary":"The contact owned a 2024 Tesla Model Y. The contact stated that while shifting the vehicle into drive (D), the vehicle inadvertently accelerated. The contact stated that he depressed the brake pedal, but the vehicle was gaining forward momentum. Additionally, the steering wheel would not turn right or left. No warning light was illuminated. The contact stated that the vehicle gained speed and crashed through a chain link fence and drove into an alley. The contact stated that the air bags deployed. The contact stated that the vehicle then crashed into a building wall and finally stopped. The contact stated he had abrasions on both hands from the air bag. The contact stated he was treated by EMT on scene. The fire department and police were also at the scene. The vehicle was towed to an impound lot and declared a total loss by the contact's insurance provider. The manufacturer was not informed of the failure. The failure mileage was approximately 25.","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11671053,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/14/2025","dateComplaintFiled":"07/03/2025","vin":"7SAYGDEEXRA","components":"FORWARD COLLISION AVOIDANCE","summary":"FSD failed to break when another vehicle was making a right turn. I had to take over is a split second. I have dashcam footage but unable to upload in this form.","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11670693,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/25/2025","dateComplaintFiled":"07/02/2025","vin":"7SAYGDEE2RA","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"On [XXX], at approximately [XXX], I was driving westbound on the [XXX], just before the [XXX] and [XXX] off-ramp, with my wife and our [XXX]  baby in the car. While in traffic, I noticed the regenerative braking system was not slowing the vehicle down adequately, despite having a clear and sufficient distance from the big rig ahead of us.  As the gap closed, I slammed down on the brake pedal, but it felt abnormally stiff and did not respond with the urgency or force expected. The vehicle failed to stop in time, resulting in a rear-end collision with the big rig.  Thankfully, we were not injured due to the speed of the accident.  The breaks have not been inspected due to it being in the collision center   There was an alarm but it sounded off too late and the car ended up colliding. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11669776,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/25/2025","dateComplaintFiled":"06/27/2025","vin":"7SAYGDEFXRA","components":"UNKNOWN OR OTHER","summary":"While driving with Full Self-Driving (FSD) engaged, my vehicle proceeded through a red traffic light without any driver input on two separate occasions within the past few weeks. On both occasions: - The traffic light was clearly red. - The vehicle accelerated forward without prompt while first briefly coming to a full stop it then proceeded forward while traffic light remained on red. - There was no visible obstruction or confusion.  These are serious failures in the FSD system\u2019s signal recognition and pose an extreme safety hazard. I request a formal investigation and safety recall if warranted.","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11669531,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/25/2025","dateComplaintFiled":"06/26/2025","vin":"7SAYGDEFXRF","components":"FORWARD COLLISION AVOIDANCE","summary":"shortly after i purchased this car it began to put itself into park while the car was moving slowly and even when it was in car wash mode going through a brush carwash that requires cars to be in neutral.  i reached out to tesla support to investigate and they explained this is a safety feature that engages if the driver leaves the seat while the car is not in park.  i explained to them that in both cases i had been sitting firmly in the seat and there should have been no reason for the car to put itself in park and asked them how i turn this auto feature off.  they said there was no way to turn it off.  i explained to them that ALL automation features should be optional, they argued with me.  came to find out some sensor in my driver's seat was malfunctioning.  they took the car to replace the seat/sensor, but i reiterated that all these auto features should be optional and a consumer should be able to turn them off.  my car was rendered unsafe to drive due to the malfunctioning sensor, i should have had a way to turn off the feature, i asked them to open a ticket with their engineers to add settings to turn off this automation feature.  fast forward to 6/25/25, as i am pulling my car into a parking space at a store the car SLAMS itself in park, so hard that i thought maybe i had hit something hard with one of my wheels.  i followed back up with Tesla support and am being told there is still no way for me to turn off this automation feature.  no automation feature should EVER be hard coded into a motor vehicle.  the risk presented by malfunctioning automation features is too great, and if i want to completely control every aspect of my car i should be able to, regardless of how much automation it is capable of.  i am filing a complaint now because Tesla is clearly not taking these concerns seriously","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11669242,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":2,"numberOfDeaths":0,"dateOfIncident":"04/16/2025","dateComplaintFiled":"06/25/2025","vin":"7SAYGAEE4RF","components":"STEERING,SERVICE BRAKES, HYDRAULIC","summary":"The contact owned a 2024 Tesla Model Y. The contact stated that while his son was driving at approximately 38 MPH with his sister inside the vehicle, the brake pedal was depressed; however, the vehicle lost steering and braking functionality and failed to stop as intended, causing the vehicle to drive through a crosswalk. The contact stated that the steering wheel failed to respond while being turned, causing the vehicle to crash into a curb and then into a parked vehicle, which was able to stop the vehicle. The contact stated that the vehicle was towed to a Tesla Collision Center, and between Tesla and the Insurance provider, the vehicle was deemed a total loss. The Insurance Company reviewed the event data recorder (EDR) reports and confirmed the failure which contributed to the crash. The contact stated that the Police was not contacted because it was a single vehicle crash. The other vehicle owner was notified of the crash and was provided the needed information to file a claim. A Police report was not filed. The contact's son was taken to the local medical center in a family vehicle. The contact's son and daughter sustained headaches and concussions, and both received medical attention. The contact drove his son to the local medical center, where he was admitted and remained overnight. Additionally, the contact's son was continuing outpatient treatment for the injuries sustained. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 3,500.","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11667530,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":2,"numberOfDeaths":0,"dateOfIncident":"12/14/2024","dateComplaintFiled":"06/17/2025","vin":"7SAYGDEDXRF","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"I was driving at a speed of 60 miles per hour in rainy weather when the car\u2019s emergency braking system suddenly activated. At the same time, the steering wheel locked due to the braking, and I completely lost control of the vehicle. The car spun multiple times before crashing into the center divider of the highway and finally coming to a stop. This was an extremely dangerous incident from a safety perspective.  This was the first time such a braking malfunction occurred. The incident has not yet been investigated by the insurance company, and no warning or notification was displayed by the vehicle at any point.","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11666241,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"06/04/2025","dateComplaintFiled":"06/11/2025","vin":"7SAYGDEE4RA","components":"ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL","summary":"The contact owned a 2024 Tesla Model Y. The contact's daughter was driving at approximately 30 MPH when the vehicle had independently accelerated. The contact said that her daughter drove through an intersection and crashed into another vehicle. The contact's vehicle crashed into the other vehicle's driver's left front door. The contact stated that her vehicle's front end was crushed, and the other vehicle's driver's side door, driver's side rear wheel, and tailgate were damaged. The contact stated that both vehicles had to be towed. The contact stated that the air bags had deployed in her vehicle. The contact stated she drove her daughter to the hospital. The daughter only had pain in her neck and shoulders; there were no cuts or abrasions. The police arrived and issued an incident report. The vehicle was towed to an impound lot, and the contact was advised by her insurance provider that the vehicle was a total loss. The manufacturer was not informed of the failure. The failure mileage was 16,011.","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11665868,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/23/2025","dateComplaintFiled":"06/09/2025","vin":"7SAYGDEE2RF","components":"SERVICE BRAKES","summary":"The contact owned a 2024 Tesla Model Y. The contact stated that it was raining while driving on the highway at 45 MPH when the vehicle began to hydroplane, no warning lights were illuminated, The contact attempted to slow down their vehicle however upon depressing the brake pedal the vehicle would not stop, and the vehicle immediatley spun around 2 times before crashing into a concrete barrier with the rear and front end of their vehicle. No property damage was reported, and the vehicle came to a stop upon impact. The airbags did not deploy. The vehicle did not need to be towed. The hazard warning light was illuminated, and warning messages were displayed stating that cameras had been damaged. A police report was not filed. The vehicle was driven back to the contacts residence, and from there, towed to a local Tesla dealer where the vehicle was diagnosed and it was declared a total loss. The vehicle was destroyed. The manufacturer was not notified of the failure. The approximate failure mileage was 26,000.","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11662467,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/21/2025","dateComplaintFiled":"05/21/2025","vin":"7SAYGAEE8RF","components":"ELECTRICAL SYSTEM,LANE DEPARTURE","summary":"I am writing to formally raise a complaint regarding a serious malfunction that occurred in my Tesla Model Y (2024) following a recent software update pushed by Tesla.  A couple of days ago, my vehicle received a new over-the-air software update. After installation, my car began displaying two error messages, and key safety features, including detection of nearby vehicles and warning systems, ceased functioning. This creates a significant safety risk when driving, as the car no longer alerts me to surrounding traffic or visualizes other vehicles on screen.  Upon contacting Tesla customer service, I was instructed to schedule a service appointment, which I did for May 21, 2025, at 2:15 PM. During the appointment, the Tesla service advisor confirmed that the issue began only after the software update. However, I was told I would need to pay $3,000 out-of-pocket to repair the issue because my car is no longer under warranty.  I raised the point that the malfunction was caused directly by Tesla\u2019s software update. Despite this, I was informed that Tesla refuses to repair it at their cost, even after acknowledging the connection between the update and the malfunction. Moreover, the technician informed me that this issue could escalate and create safety hazards in 4\u20136 months, yet no resolution or recall has been offered.  Given the acknowledgment that:  The problem was introduced by Tesla's software,  The malfunction affects critical safety systems, and  There is imminent risk to safety,  I believe Tesla should bear responsibility for the repair and ensure the vehicle is safe to operate. This situation warrants urgent attention, both from a consumer protection and vehicle safety standpoint.  I request that Tesla take full accountability and cover the repair costs immediately, or offer a rollback/fix to the software that caused the issue. Otherwise, I will be escalating this matter to the National Highway Traffic Safety Administration (NHTSA) and consumer protection agencie","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11662233,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":2,"numberOfDeaths":0,"dateOfIncident":"04/16/2025","dateComplaintFiled":"05/20/2025","vin":"7SAYGAEE4RF","components":"STEERING,AIR BAGS,SERVICE BRAKES","summary":"The vehicle was operating in Autopilot mode as it approached a right turn but was in the incorrect lane. The vehicle accelerated in an apparent attempt to merge into the correct lane and initiate the turn, but it approached the turn at an unsafe speed. I pressed the brake pedal, which disengaged Autopilot as expected, but the vehicle failed to slow down or stop. I attempted to manually complete the turn, but although I turned the steering wheel, the wheels did not respond. The vehicle continued forward at speed, struck a curb on the opposite side of the road, and then collided with a parked vehicle. The impact with the parked vehicle ultimately brought the car to a stop. Multiple error messages briefly appeared on the screen during the incident before disappearing.","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11661750,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/15/2025","dateComplaintFiled":"05/18/2025","vin":"7SAYGDEE5RA","components":"POWER TRAIN","summary":"Unintented Accelaration May 15th, 2025 - at about 2 pm the car was being parked in a small local shopping area parking lot by my wife.  as she was pulling into the lot, the car suddenly accelarated and surged forward and she had to slam on the brakes to avoid any collision and getting out of control. after about 30 minutes, as she was pulling out of the parking in reverse, a similar experience, the car accelerated/surged backwards and she again had to slam the brakes to avoid any collision with other cars.  this time, she also felt a loud thud under the rear portion of the car, no damage noticed.  have sent a note to tesla service for it to be evaluated","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11659346,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/06/2025","dateComplaintFiled":"05/06/2025","vin":"7SAYGDEEXRA","components":"VISIBILITY/WIPER","summary":"The automatic rain-sensing wipers on my 2024 Tesla Model Y fail to activate during rain from delivery date, leaving the windshield uncleared and forcing manual activation. To be clear, this feature does not work at. This happens consistently and creates a significant safety hazard due to impaired visibility while driving. Tesla uses a camera-based system rather than a dedicated rain sensor, and despite service visits and software updates, the issue persists. I believe this presents an undue safety risk that should be investigated.","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11657092,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/21/2025","dateComplaintFiled":"04/27/2025","vin":"7SAYGDED7RF","components":"EXTERIOR LIGHTING,BACK OVER PREVENTION","summary":"The backup camera system is not available, no camera visibility on any of the cameras, no sensors detection, blinkers only lit for 2 seconds and after that they are turned off automatically. Vehicle is not safe to drive with the risk of system failure while driving.","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11651694,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2025","dateComplaintFiled":"03/31/2025","vin":"7SAYGDEE7RA","components":"ELECTRICAL SYSTEM","summary":"The contact owns a 2024 Model Y. The contact stated that while driving 30 MPH with the Full Self-Driving features activated, the vehicle failed to stop at the intersection when the light was red. The vehicle continued to accelerate through the red light. The driver was ticketed by the Police for the infraction. Additionally, while using the Full Self-Driving feature, the vehicle attempted to turn while at a light with a red arrow. The driver depressed the brake pedal to stop the vehicle. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 22,251.","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11649641,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/18/2025","dateComplaintFiled":"03/21/2025","vin":"7SAYGDEE4RA","components":"LATCHES/LOCKS/LINKAGES","summary":"Vehicle hood latch censor . Around feb 25  2025 my car was parked in parking lot when i shift to d it showes hood latch need service i towed the car to service center . They replaced the censor by saying its a old bad censor . Now again my car parked in garage  march 17 the same hood latch censor error . And it wont let you drive more than 15 mph . Even the hood is locked  . If you check kn social media alot of people faced the same issue","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11647937,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/11/2025","dateComplaintFiled":"03/12/2025","vin":"7SAYGAEE7RF","components":"UNKNOWN OR OTHER","summary":"The vehicle comes with a software feature that automatically shifts the car into park \"to prevent rollaway\". It does it at random times when we are driving and has multiple times almost caused an accident because my vehicle will suddently stop when I am in the middle of a road or pulling out onto a busy road. The most recent incident was on March 11 2025, I was pulling out from a parking lot, taking a right onto a very busy road. The software unexpectedly shifted the vehicle to park, stopping it completely while I was halfway in the road, with other cars approaching me at 45-50mph. In a panic it was difficult to shift back into drive quickly, and nearly caused an accident that could have been fatal. I called the manufacturer and was uanble to get through to an agent, so I sent an email and have not yet received a response.","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11647215,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/08/2025","dateComplaintFiled":"03/09/2025","vin":null,"components":"STEERING","summary":"The steering wheel is locking up. First while parked and attempting to leave. It does eventually unlock and appears to not have what i would refer to as power steering. While driving it appears to not have power steering and the steering periodically locks up which i would immediately brake a have to repeatedly yank hard on wheel until it unlocks at this point as of the moment of this writing the steering wheel is completely locks up and cannot be yank out of lock at all. I have a video of some incidents happening. One heading into on coming traffic another of the car driving up on a snow bank ( if the bank was not there the car would have ended up in a ditch ). There are caution indicators on the screen but none say stop do not drive. The first caution or warning indicator says stability control disabled drive with caution. Next indicator states traction control disabled drive with caution. Next indicator steering assist reduced steering may require increased effort. I find myself very lucky that no real damage injury or death occurred it was that dangerous on my over an hour drive. When the steering locked up in the parking lot i did contact tesla and initially everything was fine but locked up again in parking lot. I contacted them a second time with the wheel unlocking at the but no one said dont drive nor did any indicators state that actually indicated i could drive but with caution. I believe that if i were on a busy highway things would have been much worse. I was lucky. There was no indication of a totally locked steering wheel in there diagnostics indicators also nothing stating do not drive. Actually quite the opposite. I can provide driving video upon request. There were other warning indicators i have some recorded. None of the indicators stated a totally locked steering steering wheel lock up and nothing indicating do not drive. I would welcome your agency to come inspect this. It is a total danger to society.","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11646734,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/29/2025","dateComplaintFiled":"03/06/2025","vin":"7SAYGDEE2RF","components":"FORWARD COLLISION AVOIDANCE","summary":"After update 2024.38.2 they introduced a \"Active Curve Assist\" which can't be disabled while using the cruise control. This has caused the car to excessively brake (70mph to 45mph), a couple times while a vehicle is following resulting in a near rear end collision and has created dangerous situations","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11646199,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2025","dateComplaintFiled":"03/04/2025","vin":"7SAYGAEE4RF","components":"UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE","summary":"Incident Details: Date & Time: [XXX] Driver: My spouse,  Purpose of Trip: Personal (heading to a nearby soccer park) Location: [XXX] Weather & Road Conditions: Clear weather, dry roads, normal traffic conditions Driver Safety: The driver was wearing a seatbelt at the time of the incident  Incident Description: My spouse was driving to the nearby soccer park with the vehicle in FSD mode. Upon approaching a railway crossing, the signal was green, indicating it was safe to proceed. However, instead of maintaining a controlled speed, the car suddenly accelerated while attempting to cross. Before my spouse could take control, the vehicle struck the boom barrier, which was either lowering or had already lowered at that moment. The incident happened so suddenly that she did not have enough time to react and override the system.  Fortunately, no injuries occurred, but the vehicle sustained damage to the front bumper, windshield, and frame. The unexpected behavior of FSD at a railway crossing raises serious safety concerns regarding its decision-making.  Safety Concerns: I have been a long-time appreciative user of FSD, but this incident has shaken my confidence in the system. I now fear using FSD.  Given the serious nature of this incident, I request an urgent review and response regarding my concerns, as well as coverage for the necessary repairs.  Request for Investigation & Cost Coverage: Access to Vehicle Logs: I request access to the vehicle's telemetry and camera recordings to determine why this happened. FSD System Review: Please investigate whether this was an FSD-related miscalculation and what corrective actions are necessary. Cost of Repairs: As this incident was caused by an unexpected FSD action, I request Tesla to cover the repair costs for the vehicle and any associated damages. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11644721,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2024","dateComplaintFiled":"02/25/2025","vin":"7SAYGAEE2RF","components":"FORWARD COLLISION AVOIDANCE","summary":"The contact owns a 2024 Tesla Model Y. The contact stated that as he was driving forward at approximately 5 MPH after having stopped for a traffic signal his vehicle was crashed into the driver's right front fender by another vehicle. The contact stated the vehicle's front collision sensor did not detect the other vehicle. The contact stated that the driver's side front fender and the hood on his vehicle had to be replaced. The contact was not sure about the damage to the other vehicle, but there were no injuries. The police arrived on scene and wrote a report but he was not given the report number. The vehicle was towed to a local dealer and the body damage was repaired, however, the failure of the front collision avoidance sensor was not diagnosed. The contact stated that the failure reoccurred. The contact was driving at approximately 35 MPH at night when he crashed into the rear of a vehicle that was double parked on the street. The contact stated that the parked vehicle was in a poorly illuminated section of the street. The contact stated that his forward collision avoidance sensor had failed to engage and had not stopped his vehicle. The contact stated that the police were on the scene and had not issued a report. The contact had the vehicle towed to a local body shop, where the damage to the front bumper, grill, and headlights was repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 45,000.","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11644496,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/23/2025","dateComplaintFiled":"02/24/2025","vin":"7SAYGDEE3RF","components":"VEHICLE SPEED CONTROL","summary":"The contact owns a 2024 Tesla Model Y. The contact stated while parking the vehicle in front of the garage at the residence, the contact removed her foot from the accelerator pedal and the vehicle accelerated independently and crashed into the garage door. The contact stated that the garage door was damaged. The contact called the Insurance company to report the failure and emailed pictures of the crash. No warning light was illuminated. A dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The approximate failure mileage was 13,133.","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11640593,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2025","dateComplaintFiled":"02/04/2025","vin":"7SAYGDEE2RA","components":"SEAT BELTS","summary":"The seat belt buckle on the driver's seat failed to latch. After several attempts, it appeared to latch but did not make a clicking sound. The driver is unsure whether the seat belt is functioning properly.   This is a new car, less than 5 months old.","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11640597,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/31/2025","dateComplaintFiled":"02/04/2025","vin":"7SAYGDEE2RA","components":"FORWARD COLLISION AVOIDANCE","summary":"I was driving on a three-lane highway (I-495) using the adaptive cruise control (autosteer) when I suddenly noticed the car to my right dangerously veering toward my vehicle. In an attempt to change lanes to the left, my car wildly overcorrected to the left, nearly sending me into the highway median, followed by another overcorrection to the right. The steering wheel felt almost uncontrollable.  Luckily no collision.","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11639807,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/25/2025","dateComplaintFiled":"01/31/2025","vin":"7SAYGDEE3RA","components":"FORWARD COLLISION AVOIDANCE","summary":"When using FSD, I've noticed that on occasion at a red light, the car will start moving, albeit very slowly, a fraction of a second before the light turns green. I've assumed the car was watching the traffic lights from the other direction using its cameras. So on the [XXX] when this happened, and the car started moving I let it go thinking the light was about to turn green. But I was shocked that the car drove through the red light. Admittedly there were red lights in all directions. I know I'm supposed to be keeping control but it was so shocking that by the time I reacted the car was already in the intersection so I let it go. I downloaded a recording of it.  [XXX]  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11639355,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"01/29/2025","dateComplaintFiled":"01/29/2025","vin":"","components":"VEHICLE SPEED CONTROL","summary":"The contact called concerning the owner of a 2024 Tesla Model Y. The contact stated while idle at a red light in her vehicle, the 2024 Tesla Model Y rear-ended her vehicle. When speaking with the owner of the vehicle it was informed that the Tesla was on autopilot causing the crash. The owner stated that they could not feel when the impact occurred. No air bags deployed. The contact's vehicle was damaged near the license. The contact stated she sustained a soar neck but medical attention was not sought. The owner of the Tesla did not sustain any injuries that were known. A police report was not filed. The contact was unsure if the dealer was contacted or if the vehicle was repaired. The contact was unsure if the manufacturer was informed. The failure mileage was unknown.","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11638798,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2025","dateComplaintFiled":"01/27/2025","vin":"7SAYGAEE6RF","components":"TIRES","summary":"Tire size 255/40R20 Tires are chunking please see attached pictures. Numerous other owners with the same issues through online search.","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."},{"type":"Tire","productYear":"9999","productMake":"GOODYEAR","productModel":"EAGLE F1 ASYMMETIRC","size":"255/40R20","manufacturer":"Goodyear Tire & Rubber Company"}]},{"odiNumber":11637403,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/21/2025","dateComplaintFiled":"01/21/2025","vin":"7SAYGDEE7RF","components":"FORWARD COLLISION AVOIDANCE","summary":"I continue to get completely FALSE forward collision warnings. Part of this is because my front camera housing keeps fogging up and over the past 529 weeks I\u2019ve gotten a half dozen false FCWs.   When these faulty alerts occur, a loud audible beeping is heard and red alerts are displayed on the screen. These faulty alerts are dangerous distractions, causing panic, fear, and uncertainty in the driver, causing them to take their attention off of the road while they assess what just occurred. This is a critical flaw in the functionality of Tesla vehicles that the company has refused to address.  This also makes me insurance rate spike way higher and I\u2019m getting charged extra for this.","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11637163,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"12/02/2024","dateComplaintFiled":"01/20/2025","vin":"7SAYGDED4RF","components":"SERVICE BRAKES,ENGINE,FUEL/PROPULSION SYSTEM","summary":"SUDDEN ACCELERATION, I WAS DRIVING IN MY OWN DRIVEWAY AND A MODEST SPEED T15 MPH I HAVE A CIRCULAR DRIVEWAY AND I WAS ASCENDING UP THE CIRCLE WHEN THE CAR SUDDENLY ACCELERATED WITHOUT MY ACTION. i TOOK MYI FOOT OFF THE  ACCELERATOR AND HIT THE BREAK BUT THE CAR DID NOT STOP OR SLOW DOWN. IT CONTINUED UP MY DRIVEWAY ON MY LAWN AND ACCROSS MY LAWN THROUGH A FENCE AND I WOUND UP IN MY NEIGHBORS LOT WITH CONSIDERABLE DAMAGE. I WAS SHAKEN BUT DID NOT SEEK MEDICAL ATTENTION AT THE TIME. MY NEIGHBOR AND MY WIFE ASSISTED. THE CAR WAS TOWED TO TESLA CONTRACTOR BODY SHOP -RECON. WHERE IT IS NOW. I HAVE REQUESTED THAT TESLA EVALUATE AND REPAIR THE CAR BEFORE I DRIVE IT AGAIN AND PICK IT UP FROM THE BODY SHOP. I NOTIFIED THE BODY SHOPP(TONI MCCARTHY) AND TESLA SERVICE(RADCLIFFE SERVICE PERSON WORKS FOR DON HADDON SERVICE MANAGER) .SO FAR NOTHING HAS HAPPENED . TESLA ASKED ME TO SEND A PHOTO OF THE ACCELERATOR BUT SINCE THE CAR IS STILL IN THEIR AUTHORIZED BODY SHOP, I AM UNABLE TO DO IT. i AM AFRAID TO DRIVE THE CAR AND ASKED THEM TO TOW IT FROM THE BODY SHOP TO THE ROCKVILLE TESLA DEALER BUT THEY SEEM RELUCTANT TO DO THIS. MY WIFE HAD A SEPARATE PRIOR EXPERIENCE WITH SUDDEN ACCELERATION .N HOPING FOR NHTSA INTERVENTION","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11635717,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/12/2025","dateComplaintFiled":"01/13/2025","vin":"7SAYGDED8RF","components":"BACK OVER PREVENTION,FORWARD COLLISION AVOIDANCE","summary":"Tesla has told me the AP4 computer has failed in my car which has resulted in them having to replace it. I had this issue start on 1/12, and I scheduled the earliest appointment available for 1/30. They did not offer me a rental or any assistance during this time, and I need my vehicle to commute to work and conduct other essential activities. It has just over 1,000 miles on it and is ~3 months old now. This issue impacts: backup camera, emergency braking, blind spot detection, lane keep/centering, assisting with parking, automatic high beams and wipers, cruise control/ adaptive cruise control, Vehicles built in GPS to be stuck at one location every time, has made my touchscreen not automatically brighten or dim, my auto dimming mirrors be too dim in most driving conditions, constantly fail to install system improvements and safety updates, and because my vehicle keeps trying to do this, it has caused increased battery drain as well. This has increased the safety risk of my vehicle tremendously, and i have received no reparations for it.","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11635380,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/25/2024","dateComplaintFiled":"01/11/2025","vin":"7SAYGAEEXRF","components":"BACK OVER PREVENTION,FORWARD COLLISION AVOIDANCE","summary":"None of the cameras work in the Tesla. Unable to use any safety features. No reverse camera. Any adaptive cruise control, safety features are all disabled. Two months to get it repaired and serviced.","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11635235,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/08/2025","dateComplaintFiled":"01/10/2025","vin":"7SAYGDEE1RA","components":"UNKNOWN OR OTHER","summary":"The car horn is a speaker and is extremely quiet during normal operation. When in rain or snow, the horn speaker disables itself completely leaving the driver unable to utilize the horn which I believe is a hazard to drivers.","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11635270,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2025","dateComplaintFiled":"01/10/2025","vin":"7SAYGDED9RA","components":"UNKNOWN OR OTHER","summary":"Description for NHTSA Report:  I am reporting a significant safety concern with the new Teslas (starting with the 2024 models) that do not have a traditional physical horn. Instead, the horn sound is generated through the car\u2019s external speakers. This design poses a severe safety risk, especially in rainy conditions or when the speakers are wet, as the horn becomes inaudible or significantly less effective. Additionally, the volume of the speaker-generated horn is not comparable to the loudness of traditional horns, making it insufficient for alerting other drivers and pedestrians in emergencies. This lack of an actual horn is extremely dangerous and has already led to situations where the horn was not effective. I urge the NHTSA to investigate this issue as it compromises vehicle safety.","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11635242,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/21/2024","dateComplaintFiled":"01/10/2025","vin":"7SAYGDEE2RF","components":"LANE DEPARTURE,BACK OVER PREVENTION,FORWARD COLLISION AVOIDANCE","summary":"Back in late November 2024, Tesla pushed an Over-The-Air (OTA) update to my 2024 Tesla Model Y. Immediately after pushing this OTA, all of my car's cameras stopped working (INCLUDING my rear or \"backup\" camera). This is in violation of federal law as all new vehicles are required to have a backup camera. Additional safety-critical items were also impacted: the rear-view and both of the side mirrors remain tinted to the darkest level, reducing my visibility. The side mirrors are also tilted in the \"downward\" position, making lane changes incredibly difficult. Since the front-facing and side-facing cameras do not work the vehicle's forward and side collision detection systems are inoperable. The vehicle suffers from additional failures (GPS navigation, Maps, Autopilot, among many others). I have presented these issues to Tesla and they have continously pushed out my repair date. I have also asked for a loaner vehicle due to the failure of the car's safety systems (some of which are federally mandated!!). Tesla has ignored my pleas for a loaner vehicle and has also remained silent when I have repeatedly asked to return the vehicle under Washington State lemon laws. My safety and the safety of others have been put at grave risk due to the backup camera and collision detection cameras not working. Tesla has NOT inspected the vehicle as they continuously push my service date further out. No obvious warning lamps, messages, or other symptoms appear. The user doesn't know these federally-mandated safety features are inoperable until they put the car in \"reverse\" or attempt a lane change.","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11635271,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/06/2025","dateComplaintFiled":"01/10/2025","vin":"7SAYGDEEXRA","components":"BACK OVER PREVENTION,FORWARD COLLISION AVOIDANCE","summary":"Park assist error message when put car in reverse. No visualizations on display.   Early collision not working. Several times (not in this instance) backup camera has been black and does not show an image. Sentry system error message. FSD offline. (may not be a safety issue but wanted to provide information as it would show other errors in the system affecting safety) I have a scheduled appointment with the service center in February.","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11635018,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/12/2024","dateComplaintFiled":"01/09/2025","vin":"7SAYGDEE1RF","components":"FORWARD COLLISION AVOIDANCE,BACK OVER PREVENTION","summary":"Tesla has told me the AP4 computer has failed in my car which has resulted in them having to replace it. I had this issue start right around [XXX]. I scheduled the soonest appointment available for 12/30 however Tesla contacted me and moved my appointment because they stated that the part was unavailable at this time and should be delivered by 01/9/25 but now it has been pushed back to 1/20/25. Not offering me a rental or anything on my brand new '24 Tesla. It has just over 1,000 miles on it and is ~3 months old now. This issue impacts: emergency braking, blind spot detection, lane keep/centering, assisting with parking, automatic high beams and wipers, cruise control/ adaptive cruise control, Vehicles built in GPS to be stuck at one location every time, has made my touchscreen not automatically brighten or dim, my auto dimming mirrors be too dim in most driving conditions, constantly fail to install system improvements and safety updates, and because my vehicle keeps trying to do this, it has caused increased battery drain as well. This has increased the safety risk of my vehicle tremendously... Tesla has not seemed to publicly acknowledge the issue yet either. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11635115,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/22/2024","dateComplaintFiled":"01/09/2025","vin":"7SAYGDEEXRA","components":"ELECTRICAL SYSTEM","summary":"The computer suddenly failed on [XXX] due to a short circuit caused by a manufacturing defect in certain 2024-25 Model Y vehicles.  This causes nearly all advanced functionality and safety features of the car to fail completely, including all cameras, parking assist, full self-driving, autopilot, autosteer, autopark, cruise control, lane keep, lane departure warning, blind spot monitoring, auto windshield wipers, map, GPS navigation and more.  Also, the car does not sleep, resulting in excessive battery drain.  The problem is widespread. It's this problem:  [XXX]   As a result the vehicle is significantly less safe to drive.  Tesla continually delays service appointments due to unavailability of parts. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11634898,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2024","dateComplaintFiled":"01/08/2025","vin":"7SAYGDEE2RF","components":"STRUCTURE,VEHICLE SPEED CONTROL,UNKNOWN OR OTHER","summary":"All of the car's cameras have gone dead since November 2024. The car has been collecting water in the truck area and inside panel of the car by the door frame.","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11634687,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/29/2024","dateComplaintFiled":"01/07/2025","vin":"7SAYGDEE6RF","components":"LANE DEPARTURE,FORWARD COLLISION AVOIDANCE","summary":"Around the end of November, my 2024 Tesla Model Y's cameras stopped functioning. The sensors for blind spots and possible collision prevention stopped working. The GPS was also not working, the car believes it's been in the same spot for over a month. The lights of the car also do not work as promised, as now I have to manually turn them on on my dashboard and it goes on and off.   I have been trying to get into Tesla to have this fixed but the appointment keeps getting pushed out due to the part that needs to be fixed not being in stock. I brought my car into Tesla for them to confirm that it is the part that is missing and that is the case but they couldn't fix it because they don't have the part. It's been over a month and my date was pushed out again, probably the sixth or seventh time.   Tesla claims that there will be a software update that will fix this issue, however, my car is not updating and won't even accept a software update.","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11634354,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/14/2024","dateComplaintFiled":"01/06/2025","vin":"7SAYGDEE7RA","components":"LANE DEPARTURE,FORWARD COLLISION AVOIDANCE","summary":"I initially visited the Milford, CT Tesla Service Department and communicated through the Tesla Ap on 12/14/2024 regarding my 2024 Tesla Model Y, which has only 2,357 miles on it. The car's cameras, sensors, & navigation stopped working, making driving unsafe. Now, the bright lights do not go on. The vehicle's camera/sensors are critical for safe operation. Tesla said the car may need a new computer, but they have none in stock. They texted me that they have many people facing the same issues.","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11634257,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/16/2024","dateComplaintFiled":"01/06/2025","vin":"7SAYGDEEXRA","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING,UNKNOWN OR OTHER","summary":"I WAS TOLD BY TESLA THAT A COMPUTER SYSTEM UPDATE INSTALLED BY TESLA BURNED OUT THE AP4 COMPUTER ON THE CAR. THIS AFFECTS ALL CAMERAS, NAVIGATION, AUTOMATIC LIGHTS AND MUCH MORE","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11634231,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/05/2025","dateComplaintFiled":"01/05/2025","vin":"7SAYGDEE5RA","components":"FORWARD COLLISION AVOIDANCE","summary":"Tesla Full Self Driving v13.2.2 attempted to make a left turn while having a red light. The vehicle successfully came to a complete stop due the red light but once traffic cleared the intersection it attempted to proceed with the left turn while still having a red light. I immediately took over preventing the car from entering further into the intersection.","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11634139,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/06/2024","dateComplaintFiled":"01/05/2025","vin":"7SAYGAEE4RF","components":"FORWARD COLLISION AVOIDANCE,BACK OVER PREVENTION","summary":"According to Tesla the AI4 computer experienced an internal short circuit. This has rendered all cameras including backup camera, GPS, parking sensors, and automatic wipers inoperable. The visibility out of the vehicle is very poor to the rear without the backup camera. Parking without the rear camera and parking sensors is difficult. Not having physical controls for the wipers makes turning them on/off and changing speeds difficult, causing a lot of drivers distraction.","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11633379,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/16/2024","dateComplaintFiled":"12/31/2024","vin":"7SAYGDEE0RF","components":"FORWARD COLLISION AVOIDANCE,BACK OVER PREVENTION","summary":"Around Dec 16 all cameras in my 2024 Model Y Tesla stopped working and it has not worked since that date.  This affects many systems, the most important of which is that I now have no rear backup camera.  I believe vehicle manufacturers are required to have functioning back up cameras.  I notified Tesla service on 12/16 and was told there was a known computer hardware problem which would cause my incident.  Tesla service told me they were unable to obtain the needed computer replacement for a month at least.  They informed me there was no safety risk, but I disagree since I don\u2019t have a functioning back up camera, nor lane change camera assistance.  Also the display panel is very dark and impossible to read most of the time, posing another safety concern.  Why has Tesla not issued a public statement about this problem, and why has NHTSA not mandated a formal recall?","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11633036,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/24/2024","dateComplaintFiled":"12/30/2024","vin":"7SAYGAEE5RF","components":"FORWARD COLLISION AVOIDANCE,BACK OVER PREVENTION","summary":"The FSD feature for which we have paid in full to Tesla does not work. No cruise control and no Assisted Steering Control or Cruise Control works. As per their Service Department, AP4 Car Computer has internal short and camera can not communicate for above mentioned features.","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11633092,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/30/2024","dateComplaintFiled":"12/30/2024","vin":"7SAYGDEE6RF","components":"UNKNOWN OR OTHER","summary":"The car accelerated by itself over the curb and into the building","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11633102,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/15/2024","dateComplaintFiled":"12/30/2024","vin":"7SAYGDEE4RF","components":"FORWARD COLLISION AVOIDANCE,LANE DEPARTURE","summary":"Vehicle Information:  \u2022 Make: Tesla \u2022 Model: Model Y \u2022 Year: 2024  Description of the Problem:  After a software update pushed by Tesla, the AP4 computer in my 2024 Tesla Model Y shorted out, causing a complete failure of all systems controlled by this computer. The following safety-critical and driver-assist features have become non-functional:  Cruise Control (adaptive or otherwise) Back up Camera Forward Collision Warning Lane Departure Warning Lane Keeping Assistance Blind Spot Warning Parking Collision Warning Full Self-Driving and Auto Park features Cameras required for Autopilot functionality  Additionally, because the GPS system has failed, the vehicle\u2019s Navigation system is inoperable. This impacts Tesla\u2019s unique route planning feature that sets up Supercharger stops during long journeys. Without a functioning navigation system, I cannot properly plan my travel or locate charging stations, which severely affects the usability of the vehicle.  Safety Concerns:  The failure of these systems, especially safety features like forward collision warning, lane keeping assistance, and blind spot monitoring, puts both the driver and others on the road at risk. Losing access to safety-critical functions after an update is unacceptable and poses a serious danger to vehicle occupants and surrounding traffic.  Incident Details:  \u2022 The issue occurred immediately following a software update. \u2022 Tesla pushed the update remotely without providing any warning or indication of potential risks. \u2022 The failure appears to be related to a hardware short in the AP4 computer, directly caused or exacerbated by the update.  Desired Outcome:  \u2022 A thorough investigation into Tesla\u2019s software update process and its effect on vehicle hardware and safety systems. \u2022 A resolution that prevents similar failures in other vehicles and ensures system updates do not compromise vehicle safety or critical functionality.","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11632966,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/06/2024","dateComplaintFiled":"12/29/2024","vin":"7SAYGDEE4RA","components":"FORWARD COLLISION AVOIDANCE,BACK OVER PREVENTION","summary":"After a software update pushed by Tesla, the AP4 computer in my 2024 Tesla Model Y shorted out, causing a complete failure of all systems controlled by this computer. None of cameras on my vehicle are now viewable. Due to the design of the vehicle, reversing without having a backup camera functional is a hazardous event. Also, the following safety-critical and driver-assist features have become non-functional:  -Cruise Control (adaptive or otherwise) -Forward Collision Warning -Lane Departure Warning -Lane Keeping Assistance -Blind Spot Warning -Parking Collision Warning -Full Self-Driving and Auto Park features -Cameras required for Autopilot functionality -GPS system has failed, the vehicle\u2019s Navigation system is inoperable.   Safety Concerns:  The failure of these systems, especially safety features like forward collision warning, lane keeping assistance, and blind spot monitoring, puts both the driver and others on the road at risk. Without a backup camera, the risk of causing injury to people or property is greatly increased. Losing access to safety-critical functions after an update is unacceptable and poses a serious danger to vehicle occupants and surrounding traffic.  Incident Details:  \u2022 The issue occurred immediately following a software update. \u2022 Tesla pushed the update remotely without providing any warning or indication of potential risks. \u2022 The failure appears to be related to a hardware short in the AP4 computer, directly caused or exacerbated by the update.  Desired Outcome:  \u2022 A thorough investigation into Tesla\u2019s software update process and its effect on vehicle hardware and safety systems. \u2022 A resolution that prevents similar failures in other vehicles and ensures system updates do not compromise vehicle safety or critical functionality.","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11632971,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/09/2024","dateComplaintFiled":"12/29/2024","vin":"7SAYGDED1RF","components":"AIR BAGS,SEAT BELTS,BACK OVER PREVENTION","summary":"Several malfunctions: all cameras including rear cameras were disabled, high beams would flash on and off continuously when in auto mode. Front Passenger safety restraint failure alert message that eventually turned off. The car continuously has a humming noise even after turned off. Navigation system was not operable.","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11632850,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2024","dateComplaintFiled":"12/28/2024","vin":"7SAYGAEEXRF","components":"ELECTRICAL SYSTEM,SERVICE BRAKES,BACK OVER PREVENTION","summary":"Here is my draft:  Vehicle Information:  \u2022 Make: Tesla  \u2022 Model: Model Y  \u2022 Year: 2024  Description of the Problem:  After a software update pushed by Tesla, the AP4 computer in my 2024 Tesla Model Y shorted out, causing a complete failure of all systems controlled by this computer. The following safety-critical and driver-assist features have become non-functional:  1.\u2060Cruise Control (adaptive or otherwise) 2.\u2060Forward Collision Warning 3.\u2060Lane Departure Warning 4.\u2060Lane Keeping Assistance 5.\u2060Blind Spot Warning 6.\u2060Parking Collision Warning 7.\u2060Full Self-Driving and Auto Park features 8.\u2060Cameras required for Autopilot functionality  Additionally, because the GPS system has failed, the vehicle\u2019s Navigation system is inoperable. This impacts Tesla\u2019s unique route planning feature that sets up Supercharger stops during long journeys. Without a functioning navigation system, I cannot properly plan my travel or locate charging stations, which severely affects the usability of the vehicle.  Safety Concerns:  The failure of these systems, especially safety features like forward collision warning, lane keeping assistance, and blind spot monitoring, puts both the driver and others on the road at risk. Losing access to safety-critical functions after an update is unacceptable and poses a serious danger to vehicle occupants and surrounding traffic.  Incident Details:  \u2022 The issue occurred immediately following a software update.  \u2022 Tesla pushed the update remotely without providing any warning or indication of potential risks.  \u2022 The failure appears to be related to a hardware short in the AP4 computer, directly caused or exacerbated by the update.  Desired Outcome:  \u2022 A thorough investigation into Tesla\u2019s software update process and its effect on vehicle hardware and safety systems.  \u2022 A resolution that prevents similar failures in other vehicles and ensures system updates do not compromise vehicle safety or critical functionality.","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11632555,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/12/2024","dateComplaintFiled":"12/26/2024","vin":"7SAYGAEE7RF","components":"BACK OVER PREVENTION,FORWARD COLLISION AVOIDANCE","summary":"All cameras stopped working. Blind spot detection not working. Blinkers stopped working. No parking assist. Auto wipers . Adas not working. Screen auto brightness not working. Clicking when letting off accelerator.  We damaged our tire and rim due to this issue.","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11632341,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/07/2024","dateComplaintFiled":"12/25/2024","vin":"7SAYGDEE9RF","components":"FORWARD COLLISION AVOIDANCE,BACK OVER PREVENTION","summary":"The autopilot computer failed. This has rendered all safety systems and camera on the vehicle inactive, including the rear view camera, all forward and side cameras so no active safety systems are functioning. This includes crash avoidance, lane keeping, blind spot warning, cruise control, and rear camera during reverse, the vehicle is nearly impossible to reverse as the view is terrible with no cameras.","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11632123,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/13/2024","dateComplaintFiled":"12/23/2024","vin":"7SAYGDED5RF","components":"UNKNOWN OR OTHER,LANE DEPARTURE,FORWARD COLLISION AVOIDANCE","summary":"Hello ,  I just bought the new Tesla Model Y 2024 in the October and all of a sudden all the driver assistance programs are not working, including the Rear Camera(Reverse camera)  I took it for the service on December 4th and they fixed issue on December 5th.  After few days on December 13th the same issue happened again and Tesla service center is saying I need to wait till February 20th 2025 for the repair.  All cameras are not working in the car, it does not show any backup camera, No forward collision warnings or no lane change assist  Tesla is not considering this as a safety issue  I am including a chat summary with the service center  via PDF file.  I have included previous repair invoice also when the same issue happened on 4th December","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11632094,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/22/2024","dateComplaintFiled":"12/23/2024","vin":"7SAYGDEE1RF","components":"UNKNOWN OR OTHER,VISIBILITY/WIPER,LANE DEPARTURE","summary":"Software update applied OTA. Complete failure of ECU on reboot, including cameras, rear backup camera, all proximity warnings, cruise control, FSD, GPS, navigation, battery preheating, etc. Car is unsafe to drive in this state.","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11632014,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/21/2024","dateComplaintFiled":"12/22/2024","vin":"7SAYGDEE3RF","components":"FORWARD COLLISION AVOIDANCE,BACK OVER PREVENTION","summary":"Cameras stopped working which made all of the safety functions and GPS stop working as well.","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11631983,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/19/2024","dateComplaintFiled":"12/21/2024","vin":"7SAYGAEE2RF","components":"FORWARD COLLISION AVOIDANCE,LANE DEPARTURE","summary":"The car lost all ADAS functions, and GPS on the onboard navigation system.  In addition. it can't use regular cruise control and it does not have rear view mirror blind spot warning capability any more.  This all happened when the car attempted to install the \"holiday\" updated from Tesla automatically around 11/29/24 .","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11631973,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/12/2024","dateComplaintFiled":"12/21/2024","vin":"7SAYGDEE0RF","components":"FORWARD COLLISION AVOIDANCE,BACK OVER PREVENTION","summary":"After a software update pushed by Tesla, the AP4 computer in my 2024 Tesla Model Y shorted out, causing a complete failure of all safety systems controlled by this computer. The following safety-critical and driver-assist features have become non-functional: 1.Cruise Control (adaptive or otherwise) 2.Forward Collision Warning 3.Lane Departure Warning 4.Lane Keeping Assistance 5.Blind Spot Warning 6.Parking Collision Warning 7.Full Self-Driving and Auto Park features 8.Cameras required for Autopilot functionality 9.     Auto headlight dim / Auto wiper system 10.   BACK UP CAMERA RENDERED INOPERABLE Additionally, because the GPS system has failed, the vehicle\u2019s Navigation system is inoperable. This impacts Tesla\u2019s unique route planning feature that sets up Supercharger stops during long journeys. Without a functioning navigation system, I cannot properly plan my travel or locate charging stations, which severely affects the usability of the vehicle.  This system also initiates preconditioning of the battery (heats it up to be able to charge), so super charging is extremely slow without the gps system availability.   Safety Concerns: The failure of these systems, especially safety features like forward collision warning, lane keeping assistance, and blind spot monitoring, puts both the driver and others on the road at risk. Losing access to safety-critical functions after an update is unacceptable and poses a serious danger to vehicle occupants and surrounding traffic.  Rear visibility in the car is very limited without the federally required backup camera.   Incident Details: \u2022 The issue occurred immediately following a software update. \u2022 Tesla pushed the update remotely without providing any warning or indication of potential risks. \u2022 The failure appears to be related to a hardware short in the AP4 computer, directly caused or exacerbated by the update.","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11631715,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/16/2024","dateComplaintFiled":"12/20/2024","vin":"7SAYGDEF1RF","components":"FORWARD COLLISION AVOIDANCE,BACK OVER PREVENTION","summary":"On 12/16/2024 my vehicle received software update 2024.39.15, after installing the update i went to the grocery store and noticed nothing was working in the car except basic driving functionality. cameras were showing up as a black screen. TACC, aurosteer and FSD supervised were no longer working as well as AEB,FCW,BSM,LDW,LKAS and the gps had me in the middle of the ocean, headlights on during broad daylight. I informed a service center by my home and they simply didn\u2019t care, i took it to another service center 50 minutes away and they took two days to do repairs and diagnostics, i was told the computer had shorted out and the technician replaced the car computer and AI4 (HW4) computer system which runs safety features. A software update physically pushed from tesla should not be shorting out computers on its vehicles, i heavily rely on the cameras and safety features since living in a state where nobody knows how to drive (lol). I hope my vehicle is fixed and this issue doesn\u2019t persist anymore.","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11631749,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/04/2024","dateComplaintFiled":"12/20/2024","vin":"7SAYGAEE0RF","components":"ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE,BACK OVER PREVENTION","summary":"AP4 computer failure has led to navigation, cameras, blind spot monitoring, lane departure and other systems being inoperable. Tesla has stated they don\u2019t have the parts to fix and have pushed out my service repair time twice already. Issue reported on December 4th, since then no time table for repair has been given. Tesla keeps stating the car is operable, leaving out the facts it\u2019s dangerous to drive due to small rear windows and blind spots based on the cars design to work with operable cameras that give the drive clearer angles to view.","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11631762,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/03/2024","dateComplaintFiled":"12/20/2024","vin":"7SAYGDEE6RF","components":"BACK OVER PREVENTION","summary":"2024 Tesla Model Y. All cameras and GPS used for safety and convenience features suddenly stopped working. Everything was working when vehicle parked for the evening, next morning cameras and GPS stopped working. No accident or other incident associated with it.  No longer able to use: Backup Camera Automatic Cruise Control (including Full Self Drive (Supervised)) Blind Spot warning when changing lanes. Navigation Parking Collision Warning Automatic Braking  There is concern with safety of vehicle overall since many of the safety features rely on Tesla cameras.","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11631794,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/05/2024","dateComplaintFiled":"12/20/2024","vin":"7SAYGDED8RF","components":"FORWARD COLLISION AVOIDANCE,LANE DEPARTURE,BACK OVER PREVENTION","summary":"They advertise it as a computer failure.  The cruise control doesn't work, none of the cameras displays, causing me to hit the lawnmower in my garage.  Other functions as navigation, range prediction, and automatic light/dark display switching don't work either.","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11631814,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/19/2024","dateComplaintFiled":"12/20/2024","vin":"7SAYGDED4RF","components":"BACK OVER PREVENTION","summary":"Back-up camera went out along with blind spot camera. All camera inoperable. Front research this appears to be an issue with the computers in 2024 late year Model Y's built in the Tesla Fremont factory.","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11631830,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/15/2024","dateComplaintFiled":"12/20/2024","vin":"7SAYGDEE5RF","components":"FORWARD COLLISION AVOIDANCE,BACK OVER PREVENTION","summary":"Navigation is frozen.  No cameras work. No full self driving features work.  No cruise control.","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11631856,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/30/2024","dateComplaintFiled":"12/20/2024","vin":"7SAYGDEE5RF","components":"LANE DEPARTURE,FORWARD COLLISION AVOIDANCE,BACK OVER PREVENTION","summary":"My New 2024 Model Y Tesla is having a computer failure -  no navigation / GPS (stuck at last address when issue occurred) and no cameras (including rear camera).  With limited rear windshield visibility and no backup camera functionality, we've been put in dangerous situations. They keep pushing out the service dates waiting on new parts / computers.  I found this article that details the widespread issue and parts shortage.  [XXX]  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11631589,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/04/2024","dateComplaintFiled":"12/19/2024","vin":"7SAYGAEE8RF","components":"VEHICLE SPEED CONTROL,LANE DEPARTURE,BACK OVER PREVENTION","summary":"Starting on 12/4/2024, my car's camera stopped working, no blind spot warning, no navigation, no rear view camera and no cruise control. Reported to Tesla on 12/8 and they said it is a known problem nationwide and some Autopilot computers are getting shut or something. They have given me an appointment for 1/4/2025. The vehicle is really unsafe to drive without these components working and the vehicle draws on heavy amount of battery usage without these controls and for my commute on highway, I am always nervous about if there is going to be enough for me to reach the next charging station. I would expect this falls into safety recall and Tesla should at least send out a service bulletin as well as provide alternate vehicles for the owners to use until this can be fixed.","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11631626,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/19/2024","dateComplaintFiled":"12/19/2024","vin":"7SAYGDEF9RA","components":"UNKNOWN OR OTHER","summary":"With the new teslas (not sure about all but I know on the model y ). There is no way to reduce or turn off regenerative braking. Which on snow covered roads makes the car want to go into a skid. Only way to get around it is to force the car in to nutral ( also not great but better than the other option). Then use brakes so it slowed all wheels evenly.","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11631332,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/27/2024","dateComplaintFiled":"12/18/2024","vin":"7SAYGDEE2RF","components":"LANE DEPARTURE","summary":"Internal computer failed on two occasions in first 3 months of ownership.  The internal computer controls nearly all safety features related to visibility and navigation.  This includes failure of the backup cameras, lane change cameras, adaptive cruise, blind spot assist, and other driver assist safety features. Without these functioning systems the vehicle immediately becomes unsafe to drive.    This failure occurred at 56 miles on the odometer, and the again +/- 2 months later at about 3000 miles.","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11631337,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/11/2024","dateComplaintFiled":"12/18/2024","vin":"7SAYGAEE1RF","components":"ELECTRICAL SYSTEM,LANE DEPARTURE,BACK OVER PREVENTION","summary":"All cameras are not working anymore including back up camera. Tesla acknowledged the issue and stated that the Computer needs to be replaced and a lot of cars have similar issues.","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11631454,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/14/2024","dateComplaintFiled":"12/18/2024","vin":"7SAYGDEE7RA","components":"LANE DEPARTURE,BACK OVER PREVENTION,FORWARD COLLISION AVOIDANCE","summary":"The display went black. I reset it. It came back but none of the cameras work.","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11631501,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/05/2024","dateComplaintFiled":"12/18/2024","vin":"7SAYGDEE8RF","components":"ELECTRICAL SYSTEM,VISIBILITY/WIPER","summary":"Electrical short in AP4.1 computer.  Renders the camera system inoperable.  Unable to backup without cameras.","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11631511,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/23/2024","dateComplaintFiled":"12/18/2024","vin":"7SAYGDEF1RF","components":"ELECTRICAL SYSTEM,BACK OVER PREVENTION,FORWARD COLLISION AVOIDANCE","summary":"All safety sensors appear to be out of service. Navigation is stuck at one location and is not working. All cameras, including backup, are out of operation (only shows dark screen). Back up sensor does not work. This issue has been ongoing for 1 month on a brand new vehicle. Tesla service center has no ETA on resolution. Service appointment has already been pushed back to next year (Jan 2025).","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11631517,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/01/2024","dateComplaintFiled":"12/18/2024","vin":"7SAYGDEE7RF","components":"FORWARD COLLISION AVOIDANCE","summary":"No cams working, no reverse cam, no 360 view, no auto wipers, no regular cruise, no FSD, no ASS or dumb summoning, no emergency braking, no park assist and for some reason no navigation","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11631520,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/17/2024","dateComplaintFiled":"12/18/2024","vin":"7SAYGDEE5RF","components":"ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE,LANE DEPARTURE","summary":"My computer has failed. No cameras work including the rear camera. It no longer has cruise control, keeps me in my lane, or has blind spot detection.","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11631121,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/29/2024","dateComplaintFiled":"12/17/2024","vin":"7SAYGDEE9RF","components":"VEHICLE SPEED CONTROL,VISIBILITY/WIPER,FORWARD COLLISION AVOIDANCE","summary":"Tesla has told me the AP4 computer has failed in my car which has resulted in them having to replace it. I had this issue start right around Thanksgiving. I scheduled the soonest appointment available for 01/03. Not offering me a rental or anything on my brand new '24 Tesla. It has just over 1,000 miles on it and is ~1 months old now. This issue impacts: emergency braking, blind spot detection, lane keep/centering, assisting with parking, automatic high beams and wipers, cruise control/ adaptive cruise control, back camera, Vehicles built in GPS to be stuck at one location every time, has made my touchscreen not automatically brighten or dim, my auto dimming mirrors be too dim in most driving conditions, constantly fail to install system improvements and safety updates, and because my vehicle keeps trying to do this, it has caused increased battery drain as well. This has increased the safety risk of my vehicle tremendously... Tesla has not seemed to publicly acknowledge the issue yet either.","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11631123,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/13/2024","dateComplaintFiled":"12/17/2024","vin":"7SAYGDEE8RF","components":"VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE","summary":"Vehicle Information: \u2022Make: Tesla \u2022Model: Model Y \u2022Year: 2024  Description of the Problem: After a software update pushed by Tesla, the AP4 computer in my 2024 Tesla Model Y shorted out, causing a complete failure of all systems controlled by this computer. The following safety-critical and driver-assist features have become non-functional: 1.Cruise Control (adaptive or otherwise) 2.Forward Collision Warning 3.Lane Departure Warning 4.Lane Keeping Assistance 5.Blind Spot Warning 6.Parking Collision Warning 7.Full Self-Driving and Auto Park features 8.Cameras required for Autopilot functionality  Additionally, because the GPS system has failed, the vehicle\u2019s Navigation system is inoperable. The GPS stays in the last position prior to the update. This impacts Tesla\u2019s unique route planning feature that sets up Supercharger stops during long journeys. Without a functioning navigation system, I cannot properly plan my travel or locate charging stations, which severely affects the usability of the vehicle.  Safety Concerns: The failure of these systems, especially safety features like forward collision warning, lane keeping assistance, and blind spot monitoring, puts both the driver and others on the road at risk. Losing access to safety-critical functions after an update is unacceptable and poses a serious danger to vehicle occupants and surrounding traffic.  Incident Details: \u2022The issue occurred immediately following a software update. \u2022Tesla pushed the update remotely without providing any warning or indication of potential risks. \u2022The failure appears to be related to a hardware short in the AP4 computer, directly caused or exacerbated by the update.  Desired Outcome: \u2022A thorough investigation into Tesla\u2019s software update process and its effect on vehicle hardware and safety systems. \u2022A resolution that prevents similar failures in other vehicles and ensures system updates do not compromise vehicle safety or critical functionality.","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11631124,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/15/2024","dateComplaintFiled":"12/17/2024","vin":"7SAYGDEEXRF","components":"ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE","summary":"My Tesla Model Y experienced a complete computer failure, rendering all active safety systems inoperable. This included backup cameras, speedometer display brightness, and collision avoidance system.  After receiving assistance from Tesla service, the issue was diagnosed as a shorted computer. A computer replacement was performed, resolving the problem.  I am submitting this case as a reference for potential investigations.","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11631134,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/14/2024","dateComplaintFiled":"12/17/2024","vin":"7SAYGDEE5RF","components":"VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE","summary":"After a recent software update - all Cameras/Sensors/Cruise Control/ADAS systems are no longer functioning.","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11631137,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/30/2024","dateComplaintFiled":"12/17/2024","vin":"7SAYGDED7RF","components":"FORWARD COLLISION AVOIDANCE,LANE DEPARTURE","summary":"Tesla shared I have an AP-4 computer short that disables all cameras (rear back up camera, blind spot camera, lane deviation detection, emergency assisted forward braking), navigation, and auto lighting features are disabled. Other non-essential features do not work as well.","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11631146,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/02/2024","dateComplaintFiled":"12/17/2024","vin":"7SAYGDED4RF","components":"LANE DEPARTURE,BACK OVER PREVENTION,FORWARD COLLISION AVOIDANCE","summary":"\u2022 Make: Tesla  \u2022 Model: Model Y  \u2022 Year: 2024  Description of the Problem:  After a software update pushed by Tesla, the AP4 computer in my 2024 Tesla Model Y shorted out, causing a complete failure of all systems controlled by this computer. The following safety-critical and driver-assist features have become non-functional:  Cruise Control (adaptive or otherwise)  Forward Collision Warning  Lane Departure Warning  Lane Keeping Assistance  Blind Spot Warning  Parking Collision Warning  Full Self-Driving and Auto Park features  Cameras required for Autopilot functionality  Additionally, because the GPS system has failed, the vehicle\u2019s Navigation system is inoperable. This impacts Tesla\u2019s unique route planning feature that sets up Supercharger stops during long journeys. Without a functioning navigation system, I cannot properly plan my travel or locate charging stations, which severely affects the usability of the vehicle.  Safety Concerns:  The failure of these systems, especially safety features like forward collision warning, lane keeping assistance, and blind spot monitoring, puts both the driver and others on the road at risk. Losing access to safety-critical functions after an update is unacceptable and poses a serious danger to vehicle occupants and surrounding traffic.  Incident Details:  \u2022 The issue occurred immediately following a software update.  \u2022 Tesla pushed the update remotely without providing any warning or indication of potential risks.  \u2022 The failure appears to be related to a hardware short in the AP4 computer, directly caused or exacerbated by the update.  Desired Outcome:  \u2022 A thorough investigation into Tesla\u2019s software update process and its effect on vehicle hardware and safety systems.  \u2022 A resolution that prevents similar failures in other vehicles and ensures system updates do not compromise vehicle safety or critical functionality.","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11631166,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/12/2024","dateComplaintFiled":"12/17/2024","vin":"7SAYGAEE8RF","components":"ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE,LANE DEPARTURE","summary":"Vehicle Information:  \u2022 Make: Tesla  \u2022 Model: Model Y  \u2022 Year: 2024  Description of the Problem:  After a software update pushed by Tesla, the AP4 computer in my 2024 Tesla Model Y shorted out, causing a complete failure of all systems controlled by this computer. The following safety-critical and driver-assist features have become non-functional:  Cruise Control (adaptive or otherwise)  Forward Collision Warning  Lane Departure Warning  Lane Keeping Assistance  Blind Spot Warning  Parking Collision Warning  Full Self-Driving and Auto Park features  Cameras required for Autopilot functionality  Additionally, because the GPS system has failed, the vehicle\u2019s Navigation system is inoperable. This impacts Tesla\u2019s unique route planning feature that sets up Supercharger stops during long journeys. Without a functioning navigation system, I cannot properly plan my travel or locate charging stations, which severely affects the usability of the vehicle.  Safety Concerns:  The failure of these systems, especially safety features like forward collision warning, lane keeping assistance, and blind spot monitoring, puts both the driver and others on the road at risk. Losing access to safety-critical functions after an update is unacceptable and poses a serious danger to vehicle occupants and surrounding traffic.  Incident Details:  \u2022 The issue occurred immediately following a software update.  \u2022 Tesla pushed the update remotely without providing any warning or indication of potential risks.  \u2022 The failure appears to be related to a hardware short in the AP4 computer, directly caused or exacerbated by the update.  Desired Outcome:  \u2022 A thorough investigation into Tesla\u2019s software update process and its effect on vehicle hardware and safety systems.  \u2022 A resolution that prevents similar failures in other vehicles and ensures system updates do not compromise vehicle safety or critical functionality.","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11631189,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/06/2024","dateComplaintFiled":"12/17/2024","vin":"7SAYGDEEXRF","components":"FORWARD COLLISION AVOIDANCE,LANE DEPARTURE","summary":"All of the cameras on the vehicle are no longer working after the latest update. This means all sensors (even as simple as windshield wipers) do not work. All driver safety assistance does not work.","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11631213,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/13/2024","dateComplaintFiled":"12/17/2024","vin":"7SAYGAEE5RF","components":"LANE DEPARTURE,BACK OVER PREVENTION","summary":"On 12/13/24 after a software update my rear , front and side cameras stopped working. This includes blind spot cameras, and side turn signals. In addition the side mirrors are tiny because the car was designed to use cameras. The back window also has very low visibility.  Tesla has confirmed that the car needs a new computer for all cameras and software navigation. The replacement computers are on back order and have scheduled a service replacement in six weeks time. In the meantime, they refuse to provide a loaner car. This car is brand new with only two months worth of usage. They say the car is drive able, but without the main safety cameras I don\u2019t feel safe, the aesthetic of the car was designed to have working cameras. It is very hard to use the tiny side view mirrors and look out the tilted rear window.  This is a commuter car, driving over 90 miles on highway per day. I am concerned for safety issues.","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11631238,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/20/2024","dateComplaintFiled":"12/17/2024","vin":"7SAYGDEE3RF","components":"ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE","summary":"One day the cameras, gps, and sensors just stopped working and haven\u2019t worked since. Been 4 weeks.","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11631260,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/07/2024","dateComplaintFiled":"12/17/2024","vin":"7SAYGDEE7RA","components":"ELECTRICAL SYSTEM","summary":"The contact owns a 2024 Tesla Model Y. The contact stated while driving 55-60 MPH through a light road mist with the Full Self-Driving (FSD) Supervised Mode engaged, a message that the FSD Supervised Mode was running on Degraded Mode due to climatic conditions was displayed. Additionally, an audible warning advising to take over immediately because the FSD was disengaged was sounded. The contact was able to take control of the vehicle and continued driving. The contact stated that the failure recurred several times while driving in inclement and rainy weather. Additionally, the contact stated while driving with FSD Supervised Mode and approaching a stopped vehicle, the vehicle failed to stop. The contact took control and was able to stop the vehicle. The manufacturer was not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 17,000.","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11631265,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/15/2024","dateComplaintFiled":"12/17/2024","vin":"7SAYGDEE6RF","components":"ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,UNKNOWN OR OTHER","summary":"Vehicle Information: \u2022 Make: Tesla \u2022 Model: Model Y \u2022 Year: 2024 Description of the Problem: After a software update pushed by Tesla, the AP4 computer in my 2024 Tesla Model Y shorted out, causing a complete failure of all systems controlled by this computer. The following safety-critical and driver-assist features have become non-functional: 1. Cruise Control (adaptive or otherwise) 2. Forward Collision Warning 3. Lane Departure Warning 4. Lane Keeping Assistance 5. Blind Spot Warning 6. Parking Collision Warning 7. Full Self-Driving and Auto Park features 8. Cameras required for Autopilot functionality Additionally, because the GPS system has failed, the vehicle's Navigation system is inoperable. This impacts Tesla's unique route planning feature that sets up Supercharger stops during long journeys. Without a functioning navigation system, I cannot properly plan my travel or locate charging stations, which severely affects the usability of the vehicle. Safety Concerns: The failure of these systems, especially safety features like forward collision warning, lane keeping assistance, and blind spot monitoring, puts both the driver and others on the road at risk. Losing access to safety-critical functions after an update is unacceptable and poses a serious danger to vehicle occupants and surrounding traffic. Incident Details: \u2022 The issue occurred immediately following a software update. \u2022 Tesla pushed the update remotely without providing any warning or indication of potential risks. \u2022 The failure appears to be related to a hardware short in the AP4 computer, directly caused or exacerbated by the update. Desired Outcome: \u2022 A thorough investigation into Tesla's software update process and its effect on vehicle hardware and safety systems. \u2022 A resolution that prevents similar failures in other vehicles and ensures system updates do not compromise vehicle safety or critical functionality.","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11631305,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/14/2024","dateComplaintFiled":"12/17/2024","vin":"7SAYGDEEXRF","components":"ELECTRICAL SYSTEM","summary":"I had my computer replaced (AP4) on the Model Y.  After a software update around Nov 13, my computer glitched.   The car was drivable,  but no functionality (cameras,  navigation. Etc).  After the computer was replaced it seems fine.   Just wanted to report after the fact.  Thanks","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11631308,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/10/2024","dateComplaintFiled":"12/17/2024","vin":"7SAYGDED7RF","components":"FORWARD COLLISION AVOIDANCE,LANE DEPARTURE","summary":"After a software update pushed by Tesla, the AP4 computer in my 2024 Tesla Model Y shorted out, causing a complete failure of all systems controlled by this computer. The following safety-critical and driver-assist features have become non-functional:  1. Cruise Control (adaptive or otherwise)  2. Forward Collision Warning  3. Lane Departure Warning  4. Lane Keeping Assistance  5. Blind Spot Warning  6. Parking Collision Warning  7. Full Self-Driving and Auto Park features  8. Cameras required for Autopilot functionality  Additionally, because the GPS system has failed, the vehicle\u2019s Navigation system is inoperable. This impacts Tesla\u2019s unique route planning feature that sets up Supercharger stops during long journeys. Without a functioning navigation system, I cannot properly plan my travel or locate charging stations, which severely affects the usability of the vehicle.  Safety Concerns:  The failure of these systems, especially safety features like forward collision warning, lane keeping assistance, and blind spot monitoring, puts both the driver and others on the road at risk. Losing access to safety-critical functions after an update is unacceptable and poses a serious danger to vehicle occupants and surrounding traffic.  Incident Details:  \u2022 The issue occurred immediately following a software update.  \u2022 Tesla pushed the update remotely without providing any warning or indication of potential risks.  \u2022 The failure appears to be related to a hardware short in the AP4 computer, directly caused or exacerbated by the update.  Desired Outcome:  \u2022 A thorough investigation into Tesla\u2019s software update process and its effect on vehicle hardware and safety systems.  \u2022 A resolution that prevents similar failures in other vehicles and ensures system updates do not compromise vehicle safety or critical functionality.","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11630869,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/02/2024","dateComplaintFiled":"12/16/2024","vin":"7SAYGDEEXRF","components":"BACK OVER PREVENTION","summary":"The cameras stopped working on my brand new Model Y Tesla. I filed a service request Dec 4th and it keeps getting pushed back (Currently Dec 26th with no ETA on part availability) because this part has a widespread issue on newer Model Ys. They are saying it is \u201cFried AP4 computer, remove and replace\u201d. I just purchased it from Tesla in November. It only has around 1500 miles on it. I can\u2019t use any cameras on my car including backup cameras, forward facing cameras, side cameras.  No forward or rear warning or brake assist items work. It\u2019s incredibly difficult to see out of the rear window when backing up without the cameras. I fear it\u2019s a matter of time before I run over a little kid when backing up because the cameras don\u2019t work.   See many reddit threads about this issue:  [XXX]   [XXX]    [XXX]  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11631009,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/06/2024","dateComplaintFiled":"12/16/2024","vin":"7SAYGAEE5RF","components":"BACK OVER PREVENTION","summary":"All Cameras, including backup camera stopped working on the car. This has also disabled Cruise Control, automatic breaking, and lane departure. There was no warning that these features would stop working","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11631018,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/30/2024","dateComplaintFiled":"12/16/2024","vin":"7SAYGDEE2RF","components":"BACK OVER PREVENTION","summary":"All camera and navigation systems stopped working on 11/30. With no cameras working, there are significant blind spots when driving. I cannot see anything when the car is in reverse due to no backup camera and the mirrors are stuck in a dark \"tinted mode\" further decreasing visibility when driving. The local Tesla service center says they do not have parts in stock to fix the issue. They have repeatedly delayed any scheduled service appointments, without offering any solutions. The car feels very unsafe to drive. There were no prior warnings of the issue, it just stopped working.","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11631069,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/21/2024","dateComplaintFiled":"12/16/2024","vin":"7SAYGAEE2RF","components":"FORWARD COLLISION AVOIDANCE,LANE DEPARTURE","summary":"Tesla has told me the AP4 computer has failed in my car which has resulted in them having to replace it. I had this issue start right around Thanksgiving, specifically [XXX]. I scheduled the soonest appointment available for 12/13 however Tesla contacted me and moved my appointment because they stated that the part was unavailable at this time and should be delivered by 01/20/25. Not offering me a rental or anything on my brand new '24 Tesla. It has just over 2500 miles on it and is ~2 months old now. This issue impacts: emergency braking, blind spot detection, lane keep/centering, assisting with parking, automatic high beams and wipers, cruise control/ adaptive cruise control, Vehicles built in GPS to be stuck at one location every time, has made my touchscreen not automatically brighten or dim, my auto dimming mirrors be too dim in most driving conditions, constantly fail to install system improvements and safety updates, and because my vehicle keeps trying to do this, it has caused increased battery drain as well. Additionally, the vehicle came to a stop on the highway when my wife and I were in the car on the night of [XXX], forcing us to perform an emergency pullover and abandon the car 22 miles north of Rochester, MN overnight. This has increased the safety risk of my vehicle tremendously... Tesla has not seemed to publicly acknowledge the issue yet either.  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11631083,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/14/2024","dateComplaintFiled":"12/16/2024","vin":"7SAYGAEE4RF","components":"BACK OVER PREVENTION","summary":"All cameras on the car are currently \"unavailable\" and does not display anything.  The lack of cameras impact the ability to see the rear when going into reverse since the rear camera is not functioning.  No forward collision warning, no automatic emergency braking and no parking collision warning because all rely on the cameras to function.","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11631093,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/02/2024","dateComplaintFiled":"12/16/2024","vin":"7SAYGAEE3RF","components":"BACK OVER PREVENTION","summary":"My navigation and all cameras abruptly stopped working when I was headed home from work on 12/2. When I entered the information for Tesla service it was automatically switched to AP4 computer short. I told the service center this Tesla is not safe to drive and is lacking all safety feature and asked for a loaner, but was repeatedly denied. My service appointment continued to be pushed by from 12/6 to 12/16 to 1/6 now. When I asked again for a loaner I was told no and that the issue was widespread causing the computers to be in back order.","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11631094,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/14/2024","dateComplaintFiled":"12/16/2024","vin":"7SAYGAEE4RF","components":"BACK OVER PREVENTION","summary":"All the cameras on the car failed. There is no rear view backup camera. There are no side cameras. GPS doesn't work.   The headlights go crazy during the day or night. Flashing brights and blinding people on the road. I need to manually adjust the lights every time.  The screen will stay in dark mode during the day. And day mode during night.  There is no cruise control, warning systems, etc.","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11631107,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":2,"numberOfDeaths":0,"dateOfIncident":"12/14/2024","dateComplaintFiled":"12/16/2024","vin":"7SAYGAEE3RF","components":"VISIBILITY/WIPER,BACK OVER PREVENTION","summary":"Widespread issues acknowledged privately by Tesla service managers, advisors, and engineers.   Affects all models built from July 2024 to present with most recent \u201cAP4\u201d computer and hardware, primarily out of Fremont factory.   Suddenly, computer is short circuiting. This results in MULTIPLE systems failing given effectively ALL systems are dependent upon this \u201cAP4\u201d computer and hardware, and initially causes GPS and Camera sensors to fail also.   This system failure includes: -federally required rear view vision system -adaptive cruise control -automatic emergency braking -blind spot warning -forward collision warning -lane departure warning -lane keeping assistance -parking collision warning -rear cross traffic warning -visibility and wiper systems -all external lighting systems -speed control   Internally, Tesla service advisors and managers are being told to advise customers that vehicles can be safely driven until fixed - which is currently diagnosed to be a removal and replacement of this \u201cAP4\u201d, which is heavily supply chain restricted. Customers are being told to wait \u201cweeks\u201d - with estimations in January and February - for this to be fixed. Service Advisors and managers are being told to not acknowledge clear safety concerns given vehicles are no longer compliant with all applicable federal laws and regulations, such as those requiring rear view vision field of view expansion, etc.  Further, internally Sales advisors and Managers are being told to continue heavily pushing sales to meet record sales targets to impact stock price.  Several private conversations regarding ethical concerns of pushing noncompliant and known defective vehicles for stock value and potential criminality.   Service advisors and managers also privately concerned regarding legal liability of impacted and defective vehicles in accident, given Tesla is communicating to continue driving.   My own personal vehicle has been impacted, and information above has been gathered privately.","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11631108,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/12/2024","dateComplaintFiled":"12/16/2024","vin":"7SAYGDEE8RF","components":"BACK OVER PREVENTION","summary":"All adas options no longer work. Everything related to the cameras on my car are not working including rear view camera.","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11631113,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/06/2024","dateComplaintFiled":"12/16/2024","vin":"7SAYGDED5RF","components":"BACK OVER PREVENTION","summary":"Car computer is no longer functioning properly.  GPS is malfunctioning.  Unable to auto dim cabin.  All cameras are not working.  Blind spot function is not working.","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11631114,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/28/2024","dateComplaintFiled":"12/16/2024","vin":"7SAYGAEE4RF","components":"ELECTRICAL SYSTEM,BACK OVER PREVENTION","summary":"Cameras not working with latest Software update on November 26th. without even inspecting the car in-person, Tesla service agent told need new AP4 computer on 2024 model Y which is 1 month old . I think Tesla knows about this issue and there is lot of wait time for getting the AP4 computer.  Tesla service advisor states - car is totally safe to drive with just mirrors till appointment in few weeks. As per NHTSA, if a car is not having a backup camera, that is a safety violation and there are lots of Tesla vehicles driving without backup cameras. No backup camera, navigation, battery life dying faster. It seems like a liability to me to drive this way and very negligent to me.","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11631116,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/13/2024","dateComplaintFiled":"12/16/2024","vin":"7SAYGDED0RF","components":"ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE,BACK OVER PREVENTION","summary":"Bought my Tesla Model Y on [XXX]. Exactly one month later on [XXX] I start my car to find that none of the cameras are working. This means Autopilot, cruise control, rear camera, blind spot monitoring and many more safety features are completely down. In addition the GPS does not function meaning my car is not trackable and Maps don't work, another safety concern and main reason we bought the car.  This is a widespread issue that Tesla Service Centers have been informed about from Tesla that it is a bad computer that needs to be replaced - in a 1 MONTH old car.   My only option is to wait for a computer to be assigned to me which is at earliest on January 21st of 2025, almost 6 weeks without a fully functioning brand new $46,000 Car with only 1400 miles on it.  Tesla are also unwilling to make any kind of restitution such as a loaner car, or a refund for the Full Self Drive and Connectivity packages I just purchased but cannot use as my car is broken.  Here is a link to an article showing this - [XXX]  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11631118,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/13/2024","dateComplaintFiled":"12/16/2024","vin":"7SAYGAEE5RF","components":"LANE DEPARTURE,FORWARD COLLISION AVOIDANCE","summary":"Tesla has told me the AP4 computer has failed in my car which has resulted in them having to replace it. I had this issue start right around Thanksgiving. I scheduled the soonest appointment available at 12/24 however Tesla contacted me and moved my appointment because they stated that the part was unavailable at this time and should be delivered by 01/20/25. Not offering me a rental or anything on my brand new '24 Tesla. It has just over 4000 miles on it and is ~2 months old now. This issue impacts: emergency braking, blind spot detection, lane keep/centering, assisting with parking, automatic high beams and wipers, cruise control/ adaptive cruise control, Vehicles built in GPS to be stuck at one location every time, has made my touchscreen not automatically brighten or dim, my auto dimming mirrors be too dim in most driving conditions, constantly fail to install system improvements and safety updates, and because my vehicle keeps trying to do this, it has caused increased battery drain as well. This has increased the safety risk of my vehicle tremendously... Tesla has not seemed to publicly acknowledge the issue yet either.","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11630771,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/27/2024","dateComplaintFiled":"12/15/2024","vin":"7SAYGDEE1RF","components":"VISIBILITY/WIPER,BACK OVER PREVENTION","summary":"All the cameras for the Tesla Model Y has stopped working, without this lots of features stopped working including rear camera which is needed to reverse to charge the vehicle and anyware to park. All the collision warning systems including front and side stopped working. Wipers don't activate and figured to change to manual. Headlights always stay in highbeam. Looks like there are known issues and Tesla claims they don't have hardware to replace making us to not use the car for almost 30 days.","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11630789,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/14/2024","dateComplaintFiled":"12/15/2024","vin":"7SAYGDEE7RF","components":"BACK OVER PREVENTION","summary":"All of the camera systems are not working (inlcuding the back-up camera), and navigation has failed as well. Followed all instructions on Telsa Manual and website, with no luck. Saftey features promised by the manufacturer don't work because of this. No warnings have appeared. I have scheduled service,at the soonest available time slot of December 27th, but I'm concerned about this happening with a brand new vehicle with on 2,015 miles on it and a 12-day wait doesn't seem acceptable for something that affects safety.","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11630809,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/30/2024","dateComplaintFiled":"12/15/2024","vin":"7SAYGDEE5RF","components":"BACK OVER PREVENTION","summary":"Hello, I have a 2024 Tesla Model Y (Fremont Build) that was purchased in early September 2014. On or around November 30th a software update \"fried\" the computer according to Tesla. The call the computer AP4... Anyway, they have no ability to fix the issue because of lack of parts. They make an appt for you and then keep cancelling it. I've had two so far that they cancelled because of not having parts. There are thousands of users on Reddit complaining about the same thing. My specific complaint, is this is a safety issue for the Model Y in particular because the mirrors and rear window are inadequate for this size of a car. Visibility to the sides and rear of the car are poor when compared to other vehicles. The rear window and rear view mirror are very small. You cannot see much out of it especially when backing up. Parking in a parking lot is very problematic and dangerous because that's where people are often walking around. The side view mirrors are better than the rear view, but the driver side mirror keeps self adjusting while driving and I have to keep messing with it which makes it unreliable for use.  Tesla has been awful in keeping up. Please help!","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11630849,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/30/2024","dateComplaintFiled":"12/15/2024","vin":"7SAYGDEE6RF","components":"ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE","summary":"Tesla has told me the AP4 computer has failed in my car which has resulted in them having to replace it. I had this issue start right around Thanksgiving. I scheduled the soonest appointment available for 12/16 however Tesla contacted me and moved my appointment because they stated that the part was unavailable at this time and should be delivered by 01/20/25.  Not offering me a rental or anything on my brand new '24 Tesla. It has just over 1,000 miles on it and is ~3 months old now.  This issue impacts: emergency braking, blind spot detection, lane keep/centering, assisting with parking, automatic high beams and wipers, cruise control/ adaptive cruise control,  Vehicles built in GPS to be stuck at one location every time, has made my touchscreen not automatically brighten or dim, my auto dimming mirrors be to dim in most driving conditions, constantly fail to install system improvements and safety updates, and because my vehicle keeps trying to do this, it has caused increased battery drain as well.  This has increased the safety risk of my vehicle tremendously... Tesla has not seemed to publicly acknowledge the issue yet either.","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11630669,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/30/2024","dateComplaintFiled":"12/14/2024","vin":"7SAYGAEE9RF","components":"BACK OVER PREVENTION","summary":"I took delivery on a 2025 Tesla Y on Oct 17. All cameras and gps stopped working on Nov 30, including the backup camera. Based on posts online, this problem is widespread but Tesla has not sent any notification. Tesla Service says the computer has to be replaced and there is a lengthy delay in getting the replacements. My appointment has been moved twice, from Dec 5 to Dec 9 and now to Jan 9. For months, many people will be driving without a backup camera in a car not designed for visibility. It\u2019s a real safety issue and at a minimum tesla should warn current owners of the problem and stop delivering the cars that will likely be impacted. Instead, i have been unable to get any acknowledgement from Tesla that this is a known or widespread issue. They are also not making loaner cars available while waiting for the part to fix the problem. I\u2019ve been told \u201cit\u2019s not a safety issue.\u201d","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11630500,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/12/2024","dateComplaintFiled":"12/13/2024","vin":"7SAYGDEF0RF","components":"BACK OVER PREVENTION","summary":"Unknown. Cameras don\u2019t work, cruise control doesn\u2019t work, gps doesn\u2019t work. Internet says it\u2019s ap4 computer shorted after recent update.","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11630522,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/25/2024","dateComplaintFiled":"12/13/2024","vin":"7SAYGDEEXRF","components":"BACK OVER PREVENTION","summary":"The rear (reverse) camera and side cameras (ie lane change) do not function. The navigation does not function. The console touchscreen does not adapt to environment light level for safe viewing.","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11630273,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/03/2024","dateComplaintFiled":"12/12/2024","vin":"7SAYGDED1RF","components":"LANE DEPARTURE,BACK OVER PREVENTION,FORWARD COLLISION AVOIDANCE","summary":"All cameras stopped working. With this, all safety features are not working. I can\u2019t see to back up at night. No collision avoidance, no lane departure warning, high beams don\u2019t stay on, turn signal doesn\u2019t stay on. It has been two weeks and Tesla has no fix. There was no warning, just noticed it one day as I was driving it and was very dangerous in dark snowy conditions. I called Tesla service immediately and they gave me an appointment for following week. Then next day I got message from them that there are a large number of vehicles having the issue and they said they don\u2019t have a fix for it and moved my appt out 7 weeks.  I have gotten no help from them and I told them I don\u2019t feel safe driving the car. They have not provided another car.","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11630308,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/05/2024","dateComplaintFiled":"12/12/2024","vin":"7SAYGDED7RF","components":"FORWARD COLLISION AVOIDANCE,BACK OVER PREVENTION","summary":"After latest Tesla software upgrade, all cameras and GPS stops working. All automatic functionalities of the car stops working without cameras, and it is really unsafe to drive, for example back up the car since the physical rear view mirror is very small, and car is naturally designed with those cameras to function properly.","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11630468,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/12/2024","dateComplaintFiled":"12/12/2024","vin":"7SAYGDEE1RF","components":"BACK OVER PREVENTION","summary":"Cameras have stopped working completely. Unable to use rear collision warning capability. Additionally, lane departure capabilities are not working. Navigation is unavailable.","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11630062,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/04/2024","dateComplaintFiled":"12/11/2024","vin":"7SAYGDEE6RF","components":"BACK OVER PREVENTION","summary":"The backup camera has failed.  There is no image available.  Additionally all of the ADAS systems are no longer working.  I am not able to see nor hear any warning messages.","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11629807,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/06/2024","dateComplaintFiled":"12/10/2024","vin":"7SAYGDEE3RF","components":"BACK OVER PREVENTION","summary":"Cameras don\u2019t work, lane keep don\u2019t work, blind sport don\u2019t work. Car is unsafe to drive.","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11629533,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/08/2024","dateComplaintFiled":"12/08/2024","vin":"7SAYGAEEXRF","components":"BACK OVER PREVENTION","summary":"All the Cameras on the vehicle were unavailable starting today (12/08), including the Rear view Camera. The vehicle was not drivable and no cruise control was working.","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11629380,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/23/2024","dateComplaintFiled":"12/07/2024","vin":"7SAYGDEEXRF","components":"FORWARD COLLISION AVOIDANCE,BACK OVER PREVENTION","summary":"On Nov 23, 2023, I was reversing car from my driveway in the morning. Car started giving warnings with issue on all its cameras. While reversing car, it will give error that  rear view camera not available. While giving left/ right turn signal, it is showing blank screen for that view. All other safety features like blind spot detection, lane assist are not working at all. I also started getting error message that emergency brake is not available. I have been contacting them for immediate repair/ provide loaner car from same date (11/23/2023). Earliest appointment date given is Dec 11, 2023. This is not acceptable at all.  It is very dangerous to drive the car without those safety futures. I am also concerned on any other issues which it has not reported. I don't feel safe to drive the car.","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11629207,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/03/2024","dateComplaintFiled":"12/06/2024","vin":"7SAYGAEE7RF","components":"LANE DEPARTURE,BACK OVER PREVENTION","summary":"All Cameras not working with latest Software update - told need new AP4 computer on 2024 model Y which is 2 months old.  Tesla service advisor states - car is totally safe to drive with just mirrors till appointment in few weeks.  No backup camera, navigation, battery life dying faster.   It seems like a liability to me to drive this way and very negligent to me.","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11628966,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/03/2024","dateComplaintFiled":"12/05/2024","vin":"7SAYGDED4RF","components":"ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE","summary":"The computer is not working which connects to the forward collision warning system, navigation, and all safety when it comes to driving. I am still waiting to hear back from Tesla about the problem and haven't had a resolution.","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11629005,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/05/2024","dateComplaintFiled":"12/05/2024","vin":"7SAYGAEE7RF","components":"ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE","summary":"Vehicle cameras stopped working. Navigation stopped working. Screen also stopped working for a time. Was able to get it back on but it went off multiple times since.   If I can't see the screen, I can't tell how fast I'm going to do anything else. Cameras control many of not all of the safety systems. So those are all inoperable.   Issue is being reported across multiple forums all over the internet as \"short in ap4 module.\"","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11628727,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2024","dateComplaintFiled":"12/04/2024","vin":"7SAYGDEF7RF","components":"EXTERIOR LIGHTING","summary":"The low beam left headlight (matrix LED) has had a dark spot in the drivers view since the vehicle was purchased in new in March 2024.  This dark spot limits visibility at night and I feel is a serious safety issue.  It has almost caused me to hit a pedestrian on more than one occasion. I raised this issue with Tesla service immediately after taking delivery of the vehicle.  It's still not fixed.  I've had (4) completed service appointments and they have failed to fix it.  Their last response was \"this is how the matrix LED lights function.\"  If so, it should definitely be recalled.  I did tell them I'm filing this report and they told me they would try to replace the left headlight.  Sadly that's what it takes for a replacement.  I've shared videos, pictures and had the service writer at Tesla confirm the dark spot is large enough to be concerning.  A person walking or on a bike can easily fit into the size of the dark spot.  There are pictures on the internet from others complaining about this issue as well.  Just did a Google search and saw multiple postings for this exact issue.  My guess is they have a bad batch of headlights or design flaw and they are in denial it's a major enough issue to simply replace them with good ones.  I'm hoping others reported this issue.","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11628260,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/29/2024","dateComplaintFiled":"12/02/2024","vin":"7SAYGAEE5RF","components":"EXTERIOR LIGHTING,BACK OVER PREVENTION","summary":"Components Failing - Reported as central computer. This made the vehicle turn signals and backup cameras fail as critical components. These two elements were/are completely non-functional. Additional less critical safety functions that have been disabled include blind spot monitoring and cameras, both forward and reverse emergency braking, and pedestrian alerts.  My safety was put at-risk due to camera failures while driving and backing out of parking spaces. These vehicles are designed with poor and minimal visibility due to their cameras compensating for visibility shortcomings. You cannot adequately see proximity to other vehicles or pedestrians when cameras are not active. This particular impacts reversing when backing in and out of parking spots since the rear windshield is so small and poorly angled. Drivers have reported that the cameras for them are failing mid-drive leading them to not know where other vehicles were next to them and making unsafe lane changes thinking their warning systems were active.  The vehicle component has NOT been inspected by anyone as there was thankfully no actually accident or incident due to the failure. Tesla has not inspected the vehicle due to NO availability for 3+ weeks and they will not consider human contact to expedite review. There are now 100s of community reports of the same defect on online communities all showing failures on same-day or within 24 hours of each other.  There were no warnings prior to the failure. The symptoms simply stopped working. It required a phone call to Tesla support to even receive an accurate error code.  Tesla is claiming a \"short\" in the main computer system of the vehicle. This occurred for myself and dozens of others all within several hours of each other in the early morning hours of Friday November 29th 2024. Suspicion is that that this was due to a software update from Tesla.","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11628095,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/26/2024","dateComplaintFiled":"11/30/2024","vin":"7SAYGDEE8RA","components":"LANE DEPARTURE","summary":"At night, on paved and well-painted rural roads, where there is no other sources of light, the pillar cameras incorrectly warn they are blocked or blinded.  At the same time the Lane Departure Warning and Lane Keeping Assistance stop functioning without warning.  On the image below I let the car drift over the line.  As I crossed the line,  the display should have highlighted the line in blue and there should have been a flashing warning at the top of the screen and an audible warning.  None of those occurred.  Since lane keeping assistance was enabled.  It should have also steered the car back into the lane.    I can regularly reproduce the issue. We don't understand why they are using the pillar cameras for this and not the forward cameras that can take advantage of the headlights.  It is unsafe, especially since I am not warned of the system is not available.","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11628099,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/18/2024","dateComplaintFiled":"11/30/2024","vin":"7SAYGDEE8RA","components":"EXTERIOR LIGHTING","summary":"Auto high beams:  They come far too soon  or don't dim when when following other vehicles, they do not dim soon enough when meeting cars over rolling hills.  They do not dim for oncoming vehicles on a slight bend in the road or on intersecting streets.  They also do not dim when in town on lit streets.    I've tried to turn them off and manually operate the lights.  You are unable to disable the auto high beams for more than a brief period when FSD is available (enabled or disabled).  Any action (turning on legacy cruise control, Auto-steer beta,  FSD, disengaging and reengaging FSD, shifting the car out of part, etc) turns the auto high beams on regardless of whether or not I disabled them previously.","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11627941,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/29/2024","dateComplaintFiled":"11/29/2024","vin":"7SAYGDEF5RF","components":"ELECTRICAL SYSTEM","summary":"The contact owns a 2024 Tesla Model Y. The contact stated while driving at an undisclosed speed with Full Self-Driving Assist Mode activated, the vehicle inadvertently veered off the road, drove over a curb and came to a complete stop. No warning lights were illuminated. The contact stated that the vehicle then operated as needed; however, the failure recurred several times while driving. The manufacturer was not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 3,000.","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11627857,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/05/2024","dateComplaintFiled":"11/28/2024","vin":"7SAYGDEE8RF","components":"ELECTRICAL SYSTEM,STRUCTURE,ENGINE","summary":"Since I purchased the car 4 months ago my car has been going into the service center non stop for every issue you can imagine. Tesla spins and blames all issues and ignores me. Corporate says they can\u2019t do anything and then ignore. Service center providing inaccurate or not providing service invoices.Deny my buyback requests. Repairs are failed and new damage occurs at every service appointment. New issues arise with the car every time I drive it. I rarely drive it as it\u2019s not safe. Tesla continually cancels service appointments or does not  have parts in stock. issues: -Safety restaurant system fault -electric motor issues: loud high pitched whistle/whine when driving. -car loosing power while driving -seat moving while driving -window clicking -water dripping out of dash vents. -Misalignments: frunk, trunk, trim -paint drips, bubbles, cracks, peeling -battery range issues -battery coolant fan issues -defects interior plastic surfaces -seat defects -hole left in front of car between dash and windshield with damages windshield. New dash uneven over airbag. -plastic trim falling off","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11625960,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/11/2024","dateComplaintFiled":"11/18/2024","vin":"7SAYGAEE6RF","components":"STRUCTURE,UNKNOWN OR OTHER","summary":"Subject: Urgent Safety Concern and Request for Immediate Resolution \u2013 Cracked Sunroof on Tesla Model Y 2024  To Whom It May Concern,  My name is [XXX] , a United States citizen and resident of Florida. I am writing to formally express my deep concern and dissatisfaction regarding a significant safety issue with my Tesla Model Y 2024, which I purchased directly through Tesla\u2019s official website. To date, my vehicle has never been involved in any accident and has been consistently stored in a secure garage, ensuring that it remains free from external damage.  Issue Description:  Recently, I discovered that the glassroof of my Tesla Model Y has developed noticeable cracks.This issue is perplexing and unacceptable, especially considering the vehicle has not been subjected to any conditions that could cause such damage. The sudden appearance of these cracks suggests a potential manufacturing defect or poor assembly quality, both of which are serious concerns for vehicle safety and integrity.  Previous Communication:  Upon discovering the issue, I promptly contacted Tesla Service to report the problem and seek assistance. Unfortunately, my claim was denied without a satisfactory explanation or resolution. This denial not only exacerbates my frustration but also raises significant concerns about the quality control and customer support standards upheld by Tesla.  Safety Concerns:  A cracked roof compromises the structural integrity of the vehicle and poses substantial safety risks to me and my passengers. glassroof malfunctions can lead to unexpected failures, potentially resulting in accidents or injury. Additionally, the aesthetic damage detracts from the overall value and appeal of the vehicle.  Request for Immediate Action:  Given the severity of this issue, I respectfully request the following:  Immediate Investigation: A thorough investigation into the cause of the glassroof cracks, including a detailed assessment of potential manufacturing defects or assembly  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11625727,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/05/2024","dateComplaintFiled":"11/16/2024","vin":"7SAYGDEE8RF","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING,FORWARD COLLISION AVOIDANCE","summary":"All safety features and cameras on this vehicle are currently disabled. Specifically, the following functions are not operational: Forward and parking collision warnings, Blind spot warning, Lane departure and lane-keeping warnings, Rear cross-traffic warning, Self-driving capability, Adaptive cruise control, Navigation system, Location tracking, Sentry mode, Premium connectivity features, Reverse camera, Front and side cameras.  Additionally: the headlights remain on continuously during daylight hours. The interior control panel screen and the side and rear mirror displays are stuck in night mode.","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11624982,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/12/2024","dateComplaintFiled":"11/13/2024","vin":"7SAYGDED0RF","components":"UNKNOWN OR OTHER","summary":"I noticed that now Tesla uses windshield mounted cameras for everything in front of car including FSD and forward collision. My model y was made in fremont, California.   Problem is windshield glass is not cleaned before assembly to car. Either not a prescribed step by Tesla during assembly or overlooked by assembly workers.   I noticed after I picked up my new model y from Tesla that there is haze and layer of residue on windshield glass. As if glass are sitting in bulk in factory and assembled to car without cleaning.   I was able to clean windshield inside with glass cleaner and microfiber cloth. Problem is windshield  haze and  Layer of residue cannot come out of front facing camera module.   This is causing all functions to degrade that rely on these windshield mounted cameras. I get random \"one of cameras occulted\" error during Full self driving FSD. Car cuts out during summon. Haze can be seen on app cameras during summon, while rear camera and fender cameras show clear view.   This will get worse with winter now as fog also sets on windshield. Cleaning windshield glass behind camera module requires professional disassembly.   Maybe it only affects model y made in fremont, CA or more","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11624269,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/10/2024","dateComplaintFiled":"11/08/2024","vin":"7SAYGDED6RA","components":"ELECTRICAL SYSTEM","summary":"The car randomly restarts while driving and some functionalities doesn\u2019t work like turn signal, ac, radio, headlight. It could lead to the accident. I reported to Tesla and they said it is fixed with reset. It is still happening.","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11623343,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/03/2024","dateComplaintFiled":"11/03/2024","vin":"7SAYGDEE1RA","components":"FORWARD COLLISION AVOIDANCE","summary":"While driving between 50-55 mph the Tesla applied emergency breaking even though there was nothing in front of us and no risk of accident. The car went from 55 to about 5-10mph in the matter of a second. We are lucky no one was directly behind us or it would have led to a high speed rear end accident.","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11623196,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/28/2024","dateComplaintFiled":"11/01/2024","vin":"7SAYGDEE5RF","components":"SEAT BELTS","summary":"The seat belt in the back right seat stopped latching after a few months of use. It\u2019s where we buckle my child on his booster seat so I was very concerned that it failed","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11622824,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/26/2024","dateComplaintFiled":"10/30/2024","vin":"7SAYGDEF7RF","components":"STRUCTURE","summary":"What component or system failed or malfunctioned, and is it available for inspection upon request? The \"Actually Smart Summon\" failed. It is available for inspection.  How was your safety or the safety of others put at risk? The \"Actually Smart Summon\" function did not detect the post next to my vehicle as it was exiting the parking space. It immediately turn right into the post instead of pulling straight out first. I had very little reaction time. If there had been a person in the position of the post, this could have caused physical harm. My vehicle sustained damage to the front passenger door, its side mirror, and to the PPF material over these components.  Has the problem been reproduced or confirmed by a dealer or independent service center? I don't know  Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No  Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? When opening the feature on the app, it states: \"Warning: Monitor vehicle's surroundings for people, animals, or unpredictable movement.\"","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11622453,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/15/2024","dateComplaintFiled":"10/29/2024","vin":"7SAYGDED8RF","components":"EXTERIOR LIGHTING,STRUCTURE,WHEELS","summary":"I purchased a 2024 TESLA model Y and received delivery of my Tesla vehicle on [XXX], at 4 PM EST. Upon receiving the vehicle, I noticed manufacturing defects on the tail lights, which I reported to Tesla Support immediately and scheduled an appointment on September 29. Unfortunately, no appointments were available at that time, and my service date was postponed to October 28, 2024.  On [XXX], while traveling at low speeds, the rear passenger tire of my vehicle unexpectedly exploded. They are the factory-installed Continental tires 255/45/19. The car had to be towed to Tesla in Coral Gables, where they installed a temporary tire and quoted me $517.35 for replacement\u2014despite the vehicle being less than a month old.  Since delivery, I\u2019ve also observed that my tail lights have accumulated water, indicating a potential safety hazard and manufacturing defect. I have contacted Tesla Support on multiple occasions, but they have not provided clear guidance on whether a loaner vehicle will be provided while these issues are addressed. The lack of timely and effective support for these escalating defects has been extremely frustrating and concerning.  Primary Concerns:  Safety hazards related to the tire explosion and water accumulation in the tail lights. Delays in service appointment scheduling. Lack of clarity and support from Tesla regarding service procedures, such as whether a loaner vehicle will be provided. Given these issues, I am requesting assistance from the NHTSA in addressing the quality and safety of this vehicle, as these defects and delays are affecting my ability to operate it safely and reliably.  Thank you for your attention to this matter.  [XXX]   [XXX]  [XXX]  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11621432,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/21/2024","dateComplaintFiled":"10/23/2024","vin":"7SAYGAEE8RF","components":"VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE","summary":"#Issue Description   I experienced an issue with Tesla\u2019s Full Self-Driving (FSD) system when a trailer hitch was attached to my vehicle. From what I observed, the FSD system appeared to detect the trailer hitch as an object in close proximity to the vehicle. This caused the vehicle to accelerate rapidly to the FSD maximum speed of 85 MPH, regardless of the road conditions or posted speed limits.  This issue occurred when the lane markings were visible, but the hitch obstructed the rear camera\u2019s view. On the FSD display, this obstruction was represented as a persistent \u201ccloud\u201d following the vehicle.  I attempted to adjust the maximum speed limit manually to mitigate the acceleration, but this did not prevent the behavior. Each time I engaged FSD, the car would accelerate rapidly, even in situations where such high speeds were not appropriate for the road conditions.  # Steps Taken to Resolve the Issue  I covered the rear camera, which allowed FSD to function normally and prevented the rapid acceleration. The \u201ccloud\u201d visualization on the FSD display also disappeared once the camera was covered.  # Trailer Mode Tesla offers a \u201cTrailer Mode,\u201d but I did not enable it since I was only using a hitch without towing a trailer. My understanding is that FSD does not operate in Trailer Mode.  # Reference: This issue has been reported by other Tesla owners, as discussed here: [XXX]  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11621098,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/18/2024","dateComplaintFiled":"10/21/2024","vin":"7SAYGDEFXRA","components":"WHEELS","summary":"I have had this car since May 2024 and the current mileage on the vehicle is 7,130 miles. In the past few weeks, I have had to completely replace both rear OEM aluminum alloy wheels due to cracks caused by normal road driving, which caused both rear tires to go flat. Per Tesla, this costly replacement is not covered under their warranty. I am now learning that this is a common issue with these particular wheels on this particular model (Model Y Performance). It appears the aluminum alloy wheels are simply not sturdy enough to bear the weight of the vehicle and the required tires simply do not provide sufficient cushioning to prevent wheel cracks resulting from normal wear and tear/road driving. Many customers have had to replace the OEM wheels with aftermarket wheels made of forged steel. These customers report zero issues with the much stronger wheels. This appears to be a product design or manufacturing problem, which is creating a significant consumer/public health risk.","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11620789,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/19/2024","dateComplaintFiled":"10/19/2024","vin":"7SAYGAEE5RF","components":"UNKNOWN OR OTHER","summary":"In Auto Carwash while I was in vehicle it shifted from Neutral to Park causing the car behind me to hit my vehicle","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11620807,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/09/2024","dateComplaintFiled":"10/19/2024","vin":"7SAYGDEE4RF","components":"FORWARD COLLISION AVOIDANCE","summary":"I have had multiple incidents of \u201cphantom braking\u201d when using traffic aware cruise control and auto steer. It usually happens on one lane state highways with opposite direction traffic, sometimes with turns or hills. The vehicle has slammed on the brakes without warning, sometimes the warning tone also sounds. Each time there was absolutely no danger, nothing abnormal.   On a couple occasions there was traffic behind me, and it must have scared them. They probably thought it was a hard brake check. If I wasn\u2019t able to quickly over ride the braking with the accelerator it very easily could have caused an accident. On two occasions my pregnant wife was in the car and it scared her very much. I am personally afraid to use it now, knowing it\u2019s going to slam on the brakes is nerve wracking and UNSAFE.   Tesla does not seem to care about addressing the issue, rather putting all eggs in the \u201cfull self driving\u201d basket instead of improving this very obvious safety defect. From reading online forums it seems to affect just about everyone.  I\u2019m hoping their engineers address it and they release a software update correcting it, but as mentioned above it doesn\u2019t seem to be on their list of priorities; the problem has been happening for several years now and has resulted in at least one known fatality. Hopefully the NHTSA can light a fire under them and have this scary safety defect addressed.","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11620500,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/17/2024","dateComplaintFiled":"10/18/2024","vin":"7SAYGDEE3RA","components":"UNKNOWN OR OTHER","summary":"While driving on the highway got the warning on the control screen with red light warning stating \"Pull over and stop the vehicle\" and the car automatically started slowing down. Another warning popped up stating \u201cPower Reduced - Exiting and re-entering vehicle may restore operation\u201d. Has a yellow icon of a turtle.   Felt very dangerous on a highway and immediately pulled over to the shoulder.","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11620575,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/17/2024","dateComplaintFiled":"10/18/2024","vin":"7SAYGDED0RF","components":"STEERING,ELECTRICAL SYSTEM","summary":"With beta self driving engaged, I turned south on [XXX]  intending to turn west on [XXX].  At [XXX], there are 2 right turn lanes.  I approached the intersection turning from the left lane.  Rather than turn right, the car continued straight.  I was able to manually override the system and luckily brought the car under control; otherwise, I am sure I would have ended up in a very bad spot.    Later the same day beta did not recognize a turn lane into my community but rather proceeded straight.  I have since disabled the beta FSD.  I am responding to today's CNN article of your pending investigation.  I cannot respond to your other questions above.  Thank you! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11620291,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/17/2024","dateComplaintFiled":"10/17/2024","vin":"7SAYGDEE6RF","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"My car slammed on the brakes on the highway this morning at 75 mph.  A box truck was following me but thankfully he didn't hit me.  I was in what Tesla calls Traffic Aware Cruise Control (TACC) at the time and quickly brought the car out of TACC and hit the accelerator to get me back up to speed so I didn't pose a danger to other drivers on the highway.  I dont know exactly how much my car slowed, but it was enough to throw me forward in my seat.  There were no vehicles in front of me at the time.  This was a classic example of \"phantom braking\", which is talked about a lot in the Tesla community.  This is my 2nd report of phantom braking to the NHTSA.","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11619557,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/12/2024","dateComplaintFiled":"10/13/2024","vin":"7SAYGDEE6RF","components":"LANE DEPARTURE,FORWARD COLLISION AVOIDANCE","summary":"In a 90 mile drive I experience phantom breaking 4 different times. No car was in front of me, in fact nothing at all was in front of me when my car slammed on the brakes 4 separate times. One time there was a car somewhat close behind me.    I also twice experienced audible warnings and flashing alarms to take control immediately of the car when my hands were on the wheel and I was already in control of the car, it was alarming and shocking to get these alarms while already in control and driving.  I believe this car, as currently configured, can pose a danger to other drivers on the road.","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11619371,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"10/09/2024","dateComplaintFiled":"10/11/2024","vin":"7SAYGDEE0RF","components":"ELECTRICAL SYSTEM","summary":"The contact owns a 2024 Tesla Model Y. The contact stated that while at an undisclosed speed, the vehicle had accelerated independently. No warning lights were illuminated. On another occasion, while exiting a parking lot the vehicle unintendedly accelerated causing it to crash into a parked vehicle. The vehicle came to a stop partially sideways after it drove over the parked vehicle. The fire department arrived on the scene and safely removed the contact from the vehicle. It was unknown if a police or fire department report was filed. The contact sustained minor bruises on the right arm and sought medical attention a day later. The vehicle was towed to an insurance lot where it remained for further inspection. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was unknown.","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11619092,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/07/2024","dateComplaintFiled":"10/10/2024","vin":"7SAYGDEE1RA","components":"AIR BAGS,VEHICLE SPEED CONTROL,SERVICE BRAKES","summary":"I was in a parking lot on [XXX] in Mamaroneck, New York waiting in line to get out at approximately [XXX]. Many cars were ahead of me due to the school drop-off rush, with parents and kids lined up in the parking lot waiting to leave.  While I was waiting, the Tesla unexpectedly accelerated on its own, but I managed to hit the brakes just in time to avoid colliding with the car in front of me.   A few seconds later, my car suddenly accelerated again without any input from me. I tried to steer away from the cars in front while repeatedly pressing the brakes, but they weren\u2019t working. All I could think about was avoiding hitting another car or person, so I swerved the car toward the building in the parking lot. The impact was hard, and the car finally stopped, but the airbags didn\u2019t deploy.  I\u2019m deeply shaken by the incident; I could have seriously injured someone or even worse. When I got home, I discovered that this issue is a known problem with Tesla, yet they\u2019re placing the blame on drivers. Having never been in a car accident before, this experience has been overwhelming. As a mother and attorney, I believe it\u2019s crucial to examine this situation more closely. Tesla controls the data, and it\u2019s clear that responsible drivers wouldn\u2019t suddenly veer into a building in a crowded parking lot without cause.  I urge you to act on this life threatening defective car and investigate this problem before it is too late. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11619010,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/09/2024","dateComplaintFiled":"10/09/2024","vin":"7SAYGDEF7RF","components":"VISIBILITY/WIPER","summary":"The auto wipers come on multiple times a drive without water being on the windshield. This has been dangerous because the wipers will smear material across the windshield at the wrong times creating a visibility hazard. It almost caused a wreck where it activated smearing the windshield while the sun was directly ahead. Tesla\u2019s response was the auto wipers are in Beta mode and I should turn them off to keep them from randomly coming on. This is a challenge since you have to use the center screen to find the wipers and activate them causing one to look away from the roadway.","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11618328,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/06/2024","dateComplaintFiled":"10/06/2024","vin":"7SAYGDEE6RA","components":"FORWARD COLLISION AVOIDANCE","summary":"I was driving on [XXX] across Kansas and my car suddenly braked hard. I was in cruise control when it occurred.  I was not in automated driving mode as I don\u2019t have that feature.  This happen once before earlier this year on a two lane highway when a truck was coming toward me in the opposite lane.  This time I was on a 4 lane highway with a large dividing median and there were no cars near me.  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11617655,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/10/2024","dateComplaintFiled":"10/02/2024","vin":"7SAYGAEE7RF","components":"SEATS","summary":"\u2022What component or system failed or malfunctioned, and is it available for inspection upon request? oApparent seat cushion/leather-type material.  Possible others. \u2022How was your safety or the safety of others put at risk? oThe seat melted stuck to a gym (drawstring) bag I had placed on it.  When removed, the hot, sticky parts of the seat stuck to my bag and hands.  I was put at risk for potential burns. oA person could get stuck on the seat potentially putting them at risk when not being able to exit the vehicle if needed in a safety situation. oThe heat controls could be shorted in the seat potentially putting anyone near at risk of a heat or possible fire incident. \u2022Has the problem been reproduced or confirmed by a dealer or independent service center? oNot that I am aware of. UNKNOWN. \u2022Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? oNo.  The service center has refused to send someone to inspect. \u2022Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? oNo. oAugust 10, 2024","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11616204,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"09/20/2024","dateComplaintFiled":"09/24/2024","vin":"7SAYGDED5RF","components":"AIR BAGS","summary":"The contact owned a 2024 Tesla Model Y.  The contact stated that while the contact's wife was driving at an undisclosed speed, the vehicle was involved in a T-bone crash.  The contact stated that the driver's side of the vehicle crashed into it while the vehicle was stopped at a four-way intersection.  The contact stated that none of the driver's side air bags deployed.  The contact stated that only the passenger's side air bags were deployed.  The fire department and Police department arrived on the scene.  The fire department had to cut the driver's door off to remove the contact's wife from the vehicle. The contact's wife was transported to the local hospital. The contact's wife was severely injured.  The contact's wife sustained injuries to the head and the neck along with other injuries.  In addition, the contact's wife has continued treatment with a chiropractor, physical therapy, and continued medical appointments.  The vehicle was condemned as a total loss.  A Police report was filed. The manufacturer was not made aware of the failure. The failure mileage was approximately 1,000.","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11614721,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/14/2024","dateComplaintFiled":"09/15/2024","vin":"7SAYGDEE0RA","components":"VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE","summary":"While using adaptive cruise control the vehicle regularly decelerates for no reason and without warning \"phantom braking\".  I experience this about once a week, but experienced it multiple times on a longer drive this weekend.  The unexplained abrupt braking could result in being rear-ended by another vehicle.","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11613686,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":4,"numberOfDeaths":0,"dateOfIncident":"09/03/2024","dateComplaintFiled":"09/10/2024","vin":"7SAYGDEE0RF","components":"AIR BAGS,VEHICLE SPEED CONTROL","summary":"The contact owns a 2024 Tesla Model Y. The contact stated that while driving approximately 15 MPH the vehicle suddenly experienced unintended acceleration causing the driver to lose control of the steering and crash into a second vehicle. During the crash, the frontend of the vehicle was severely damaged but the air bag did not deploy. The contact sustained a right-hand injury that did not require medical treatment. Three occupants from the second vehicle sustained undisclosed injuries and were transported to the hospital. A police report was taken at the scene and the vehicle was towed away. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure. The failure mileage was 7,608.","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11613536,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/09/2024","dateComplaintFiled":"09/09/2024","vin":"7SAYGDEEXRF","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"On multiple ocassions when using adaptive cruise control the vehicles slams on the brakes without warning and for no reason and brings car to a near standstill in the middle of traffic unless I slam the accelerator down and fight the car. Engineers from Tesla inspected the vehicle and said everything was working normally, but it continues to malfunction and almost causes accidents with cars behind in traffic having to slam on their brakes as well.","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11613161,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/06/2024","dateComplaintFiled":"09/07/2024","vin":"7SAYGDED2RF","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"I was driving on a street at the speed limit there were no cars in front of me and behind me thankfully the car just braked very hard suddenly for no reason and I lost complete control over the vehicle after the car came to a complete stop I was able to continue driving. Thankfully there were no cars behind me because if there were I don\u2019t even want to imagine the accident I could\u2019ve caused aside from this the breaking was so hard that my whole body hurts and I am afraid to drive the vehicle as I do not know when to expect this breaking since it can happen so suddenly at any time.","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11612930,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/31/2024","dateComplaintFiled":"09/05/2024","vin":"7SAYGDEE0RA","components":"ELECTRICAL SYSTEM","summary":"Component Failure: Coolant line and connector to battery pack under Tesla Model Y failed, causing vehicle shutdown. Part available for inspection.  Safety Risk: Driving on mild dirt road, vehicle experienced progressive issues leading to sudden shutdown. Potential for serious accident, especially at higher speeds or in traffic.  Problem Confirmation: Tesla service center confirmed coolant leak from damaged connector caused shutdown. Reported as known issue that requires complete battery replacement, despite it just being a connector.   Inspection: Examined by Tesla technicians. Further inspection possible if required.  Warning Signs: Screen displayed progressive warnings: 1. \"Coolant low, schedule service, but okay to drive\" 2. \"Power reduced, okay to drive\" 3. \"Rear motor disabled be careful going down hills\" 4. \"Pull over immediately\" - followed by shutdown  Additional Details: - Small rock likely hit connector on dirt road - Coolant connector not threaded, not easily replaceable - Common issue in Tesla models, especially Model Y - Warnings progression didn't adequately convey severity - Battery replacement cost exceeds $15,000+, unreasonably high given Tesla's practice of refurbishing and reusing batteries  Recommended Action: 1. Redesign coolant connector for impact resilience 2. Implement threaded design for easier replacement of connector (not entire battery) 3. Replace plastic shielding under vehicle with 1/8\" aluminum shielding 4. Significantly reduce battery replacement costs, considering Tesla's ability to refurbish and reuse batteries  This single point of failure poses significant risk and potential for extreme repair costs. Coolant connector vulnerability to minor impacts suggests design flaw affecting Tesla owners driving on unpaved surfaces. NHTSA investigation needed to prevent future incidents, ensure safety, and address unreasonable repair costs for Tesla Model Y owners and other road users..","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11612395,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2024","dateComplaintFiled":"09/03/2024","vin":"7SAYGDED4RF","components":"TIRES","summary":"The contact owns a 2024 Tesla Model Y equipped with Continental Tires, Tire Line: Pro Contact, Tire Size: 255/45/R20, DOT Number: (N/A). The contact stated that several weeks after purchasing the vehicle, a neighbor informed the contact that a tire was flat. The contact attempted to pump air into the tire; however, the air immediately seeped out. Due to the failure, the vehicle was towed to an independent mechanic where the tire was replaced with the same brand tire. The contact stated that almost a month later, the tire pressure indicator light appeared on the infotainment screen while the contact's wife was driving the vehicle. The contact was called to the scene and attempted to inflate the rear passenger tire; however, the air seeped out of the tire. Upon inspection, the contact discovered multiple cracks along the inner sidewall which caused the tire to peel. The vehicle was towed back to the independent mechanic where the vehicle remained. The vehicle manufacturer was notified of the failure and referred the contact to the tire manufacturer. The tire manufacturer was notified and informed the contact that a tire representative would need to inspect the tire. The vehicle was not repaired. The tire and vehicle failure mileage was approximately 550.","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."},{"type":"Tire","productYear":"9999","productMake":"CONTINENTAL","productModel":"PROCONTACT","size":"255/45R19 104W XL","manufacturer":"Continental Tire the Americas, LLC"}]},{"odiNumber":11612086,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/02/2024","dateComplaintFiled":"09/02/2024","vin":"7SAYGDEE3RA","components":"UNKNOWN OR OTHER","summary":"Pushing the steering wheel honk below the Tesla \"T\" does not produce an audible honk.","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11611193,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/25/2024","dateComplaintFiled":"08/27/2024","vin":"7SAYGDEE6RF","components":"VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE","summary":"I was parking the Tesla Model Y at very low speed, when there was a sudden unintended acceleration. The car banged against the wall of a building and was severely damaged. My family - wife and two children were in the car.","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11610959,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":2,"numberOfDeaths":0,"dateOfIncident":"08/25/2024","dateComplaintFiled":"08/26/2024","vin":"7SAYGDEE9RF","components":"UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE","summary":"I was driving and going about 50mph and there was no other car near me. Suddenly the car slammed on its brakes. Dropped to probably 10mph. My mom and I were both wearing seatbelts but our heads were thrown forward. My neck and shoulder are sore and stiff today now. There were dark skid marks in the road ahead of us and I believe the car saw those and broke because of them. If there had been a car behind us, we would have be rear ended. There were no warnings beforehand. When the car broke, lights flashed and there was also an alarm. The vehicle has not been inspected by police or manufacturer.","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11610558,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/22/2024","dateComplaintFiled":"08/23/2024","vin":"7SAYGDEE2RA","components":"STEERING","summary":"My 2024 model Y experienced a steering rack failure. It took three steering racks for Tesla to fix the issue. I was given the vehicle back and the same issue occurred two weeks later. This time it was worse, including failure of the entire power steering issue.","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11609135,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"08/15/2024","dateComplaintFiled":"08/17/2024","vin":"7SAYGDEE0RA","components":"LATCHES/LOCKS/LINKAGES","summary":"The trunk sensor that stops the trunk if it senses an obstacle is not working and gave me a concussion. Also when it hit me I\u2019d did not open back up again","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11608528,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":4,"numberOfDeaths":0,"dateOfIncident":"08/07/2024","dateComplaintFiled":"08/14/2024","vin":"7SAYGAEE2RF","components":"AIR BAGS,SEAT BELTS,SERVICE BRAKES","summary":"I was involved in car accident 8/7in which vehicle total. After first impact vehicle did not stop felt like kept going accelerating into 3 additional impacts","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11608375,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/02/2024","dateComplaintFiled":"08/13/2024","vin":"7SAYGDED9RF","components":"UNKNOWN OR OTHER,LANE DEPARTURE,BACK OVER PREVENTION","summary":"This is a complaint regarding a malfunction of the Tesla Full Self-Driving (FSD) feature, which resulted in damage to my vehicle and may potentially pose a significant safety risk to public.  On 07/02/2024, my newly purchased Tesla [Model-Y 2024] was parked next to a pillar in a parking garage. After ensuring that the Full Self-Driving sign was on, I activated the FSD feature. However, as soon as the function was engaged, the vehicle instantly took off and made a right turn. This sudden and unexpected action caused the right side of the back passenger door to scrape against the iron guardrail on the pillar and caused damages to the right back passenger door and a portion of right back fender.  This action happened so sudden that did not have the chance to react and take manual control.  I contacted Tesla to report the issue and seek assistance, but after +4 weeks of contacting and restless following up with Tesla service teams, Tesla stated that the software was functioning properly and denied any responsibility for the malfunction, and they closed my case without offering any resolution or further investigation.  Luckily, this incident happened in a confined parking garage. It could have resulted in more severe damage or injury had the circumstances been different. Additionally, Tesla's dismissal of the issue and refusal to accept responsibility is deeply concerning, especially about the reliability and safety of their Full Self-Driving technology.  I sincerely request your office to investigate into this incident, and I hope you could advise any appropriate action to examine and address this issue.  I attached a few photographs of where my vehicle was parked before the FSD was turned on, and the damages on both my vehicle and the guardrail at the time of the incident. I am more than happy to provide any further information or clarification.    Thank you for your attention to this matter. I look forward to your guidance and assistance.","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11606872,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/06/2024","dateComplaintFiled":"08/06/2024","vin":"7SAYGDEE1RA","components":"SEATS","summary":"Whenever turning a clicking sound is occurring underneath the driver seat. The seat does not seem to be properly secured from the factory. Tesla said it does not seem to be a safety concern over the phone and will not work to get my vehicle into the service department in a reasonable timeframe. Many weeks to schedule with no alternative.","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11606877,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"07/30/2024","dateComplaintFiled":"08/06/2024","vin":"7SAYGDEE6RA","components":"LANE DEPARTURE","summary":"The contact owns a 2024 Tesla Model Y. The contact stated that while driving at an undisclosed speed with auto-polite activated, the vehicle suddenly pulled in the left direction across three lanes of traffic. As a result, the vehicle collided with the passenger-side front headlight and came to a complete stop in the roadway. The air bags did not deploy. No warning lights were illuminated. The vehicle was towed to an independent mechanic, who was unable to diagnose the failure. The vehicle was not repaired. A police report was filed, and injuries were reported. The contact transported himself to his primary care doctor, who treated him for nondescript injuries to his neck, shoulders, right hand, and hips. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 9,000.","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11606302,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/03/2024","dateComplaintFiled":"08/03/2024","vin":"7SAYGDEE6RF","components":"STRUCTURE","summary":"My tesla frunk has opened twice without warning or command on, [XXX] and [XXX]. This is after the 2024.20.3 update that was supposed to fix it. Jason from roadside assistance had me do a soft reboot and hopes it won't open in the future. Thankfully both incidents occurred in the parking lot. Conclusion is that Tesla did NOT fix the issue and there will be severe accidents in the near future.  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11605368,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/27/2024","dateComplaintFiled":"07/30/2024","vin":"7SAYGDEE6RF","components":"VEHICLE SPEED CONTROL","summary":"The vehicle was under full self-driving mode and approaching a shopping center. There was a crossroad with signs on the corner. The vehicle was supposed to turn left but kept slowly approaching the signs on the corner. I was ready to step on the brake to stop the full self-driving mode while expecting the vehicle to turn left or step on the brake. Instead, the vehicle accelerated toward the signs, so I had to steer the wheel to the left and apply the brake immediately. The vehicle jumped a bit as it ran over the corner of the crossroad and stopped after about 10 feet. I was fortunate because I took action immediately, avoiding hitting other people or property. However, human reactions seem not to be quick enough to prevent some accidents as in this case. During this incident, the right corner of the front bumper of the vehicle hit the signs, and the top right corner of the vehicle (right above the front window) was also slightly damaged.","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11604759,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/26/2024","dateComplaintFiled":"07/26/2024","vin":"7SAYGDEEXRA","components":"VEHICLE SPEED CONTROL","summary":"The contact owns a 2024 Tesla Model Y. The contact stated that while his wife was driving at slow speeds in the driveway, the vehicle independently accelerated. The driver lost control of the vehicle and came to a complete stop after crashing into the garage door. The air bags did not deploy. No warning lights were illuminated. A police report was not filed. There was no injury reported. A dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 100.","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11604591,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/17/2024","dateComplaintFiled":"07/25/2024","vin":"7SAYGDED6RF","components":"STEERING,FORWARD COLLISION AVOIDANCE","summary":"1st incidence: The car with full self driving mode self-changed to shoulder lane on [XXX] for unknown reason. I had to steer back to my lane to avoid hitting the FWY divider.  2nd incidence: with autosteer/cruise control mode, the car self changed to left lane, again I quickly guided the steering wheel back to my lane to correct the action and it caused a car accident.  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11603941,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/23/2024","dateComplaintFiled":"07/23/2024","vin":"7SAYGDEE3RF","components":"UNKNOWN OR OTHER","summary":"*Subject: Reporting Tesla Motors' Exposure of Sensitive VIN Information**  To Whom It May Concern,  I am a security researcher and ethical hacker who has identified and reported a significant data leak involving Tesla Motors. Specifically, Tesla is leaking sensitive Vehicle Identification Numbers (VINs) of its customers through an API URL. The URL in question is:     [XXX] `  This exposure allows anyone to pull detailed recall reports of these vehicles from the National Highway Traffic Safety Administration's website:    [XXX] `  Furthermore, these VINs can be used to search for private documents shared on social media, posing a serious privacy and security risk. Many vehicle owners intentionally redact or block their VINs in public documents to prevent misuse. Despite the clear implications, Bugcrowd analysts have closed my report as \"not applicable\" and claimed that it has \"no security impact.\"  This decision disregards the privacy concerns of Tesla EV owners, whose VINs are readily available to malicious actors. My attempts to bring this issue to light were further suppressed when Tesla removed my post from the Cybertruck Facebook group and blocked me from the platform.  Given Tesla's notorious history of ignoring such violations, I am seeking intervention from relevant authorities to take appropriate action against both Tesla Motors and the Bugcrowd platform for their negligence in handling this critical security issue.  Thank you for your attention to this matter.   INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11603569,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/14/2024","dateComplaintFiled":"07/20/2024","vin":"7SAYGDEE5RF","components":"FORWARD COLLISION AVOIDANCE","summary":"The incident occurred on [XXX] at [XXX] PST in Sammamish WA, where my car (2024 Tesla Model Y) incorrectly enabled Automatic Emergency Braking , and unexpectedly applied brakes when I was traveling at 45 mph on an empty road. The sudden braking reduced the speed of my car to less than 15 mph in a span of 2 seconds and eventually brought the car to a halt . I strongly believe this was done in error due to a system malfunction, as there was no potential cause of a collision given there were no incoming vehicles or any vehicles ahead. There were also no pedestrians or any objects such as animals or wildlife on the road. One this incident occurred, an alert with code \u201cAPP_W050\u201d appeared on the car screen. (photo attached).   Due to this abrupt unexpected braking, It caused a significant treat to my safety, as I could have potentially lost control of the car and slid off the road into a ditch or another vehicle traveling behind me could have potentially collided with me in the rear end.  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11603290,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/18/2024","dateComplaintFiled":"07/18/2024","vin":"7SAYGDEE3RA","components":"ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,LANE DEPARTURE","summary":"I was on [XXX] heading towards Chicago and following the traffic. I started changing the line to pass the vehicle in front of me and suddenly my tesla completely lost control and started drifting to the sides. I released the accelerator right away but it made it even worse. It seems that acceleration continues to happen that\u2019s what made car to drift. Eventually car slowed down and I was able to make it to my line. I don\u2019t understand why line assistance didn\u2019t work to keep the vehicle stable, why after releasing accelerator the vehicle continued to gain the speed. It was sunny day and dry road. No foreign objects on the highway.   INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11602828,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/27/2024","dateComplaintFiled":"07/16/2024","vin":"7SAYGDED6RF","components":"SUSPENSION,STRUCTURE,WHEELS","summary":"My Tesla (dark gray) was t-boned by a 2015 Hyundai (white) while it was passing the intersection on green light. The Hyundai hit my car when it tried to turn right on red light. My car was running at around 25 mph at that moment. About one second before the accident, my car's front collision warning went off, but everything was too late; the Hyundai's left front bumper hit my car. The crash did not cause any serious damage on the white Hyundai; as you can see in the photo, it barely got any dents, except its left front headlight cap was broken. The incident created small dents on my car's right fender panel and front right door. However, even though my car's front right wheel was not directly hit, it fell off during the accident. If my car was running at a high speed, it would have rolled over and caused serious injuries.","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11599567,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/06/2024","dateComplaintFiled":"07/06/2024","vin":"7SAYGDEE1RF","components":"STEERING","summary":"Attempted to make a right turn, which the steering wheel then locked; unable to control car. Resulted in the car hitting two restaurant signs. Front right side of the car damaged, right side damage, no air bags deployed. No warning lamps or messages prior to failure. Vehicle not yet inspected, waiting for appointment (August 21st)","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11595528,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"06/20/2024","dateComplaintFiled":"06/20/2024","vin":"7SAYGDEF8RF","components":"STEERING","summary":"The contact owned a 2024 Tesla Model Y. The contact stated while driving 60 MPH he began to lose control of the steering wheel which resulted in the vehicle crashing into a ravine and flipping over multiples with no warning light illuminated. The contact stated that three wheels detached the vehicle but was unsure if the wheels fell before the accident. The contact was taken to a local hospital for a trauma evaluation in which the contact suffered a concussion and bruises on his body. A police report was filed. The vehicle was towed to the salvage junkyard. The dealer was not contacted, and the vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 50.","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11595227,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/08/2024","dateComplaintFiled":"06/19/2024","vin":"7SAYGDEE9RF","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"During my trip, traveling at speeds ranging from ~30 to ~75mph my car suddenly and with no advance warning braked to a full stop, four separate times. I was not using cruise control or any driver assisted features. There were no obstacles in the road. I did not get in an accident because there were no other cars near me on the two different roads I traveled on.","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11593339,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"06/08/2024","dateComplaintFiled":"06/10/2024","vin":"7SAYGDEE7RF","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER,SERVICE BRAKES","summary":"The Tesla accelerated by itself while I am driving in a heavy traffic. To avoid hitting the front car, I braked several times, which didn\u2019t work at all. It still accelerated, instinctively I steered wheels to the right front and hit a small hill. Airbags are out. I struggled to get off the car and shouted for help. 911 was called and emergency ambulance took me to ER. Luckily I am alive, it could be much worse that I would tremble when thinking of that crash scene again. This happened on [XXX]. I am waiting for the report from the police and the next steps from Tesla Insurance. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11593413,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/09/2024","dateComplaintFiled":"06/10/2024","vin":"7SAYGDEE2RF","components":"FORWARD COLLISION AVOIDANCE","summary":"My family and I were on [XXX] heading toward Sacramento when the Tesla Y suddenly braked. We were using autopilot and going around 70 mph. The car was trying to pull a full stop in the middle of the freeway! I quickly disengaged the autopilot and stepped on the pedal to speed back up. I'm guessing the Tesla saw a hazard on the road and put on the brakes. The problem is there were no hazards. Our safety was put at risk because we could've been reared, and it could've caused a pileup. Luckily, it was early Sunday, and there weren't a lot of cars on the road. We stopped using the autopilot immediately, so the problem has not been reproduced. We have an appointment with Tesla in four days. I will be reporting the incident to them. I'll ask for an inspection then. There were no warning lamps or other symptoms prior to the sudden braking. It was a very jarring experience. I have my kids in the back seats. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11593560,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"05/14/2024","dateComplaintFiled":"06/10/2024","vin":"7SAYGDED3RF","components":"UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE","summary":"This is my fifth Tesla, so i.am very familiar with the Self Driving feature which is mostly good. However, recently I got a Model Y and with in 24 hours I was rear-ended on the freeway! I had the car in Full Self Driving mode (FSD)! For some reason it just braked hard in the middle of my driving however, traffic was backing up. I injured my lower back and neck and I'm now having to go in for therapy and schedule a CAT scan. Luckily the person behind me was fine. After the incident I downloaded the zip disk which records incidences. The car had documented pre and post accident! But the actual incident there is no record... almost like it got wiped out!?!","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11593297,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/09/2024","dateComplaintFiled":"06/09/2024","vin":"7SAYGDEE8RA","components":"EXTERIOR LIGHTING","summary":"Turn signals turn off prematurely.  Disengaging the cruise control or entering a turn lane after the turn signal is activated appear to turn off the turn signal before reaching the intersection or turn.  This occurs whether I use the half or full press on the turn signal stalk.  To be honest I'm not sure the difference between the half and full press, since they appear to function the same.  This is dangerous for 2 reasons.  1.) Vehicles waiting at the intersection may believe I have  changed my mind on turn and take actions on the belief that I am not going to turn.  2.) It creates a distraction as I need to react and take further action to re-activate the turn signal rather than focusing on traffic and the turn.","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11593298,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/09/2024","dateComplaintFiled":"06/09/2024","vin":"7SAYGDEE8RA","components":"SERVICE BRAKES","summary":"The Indicator for the park break is the word \"PARK\" and not the symbol for the parking break ((P)).  This is dangerous because the word \"PARK\" is ambiguous and could mean the vehicle is shifted into park (without the park break engaged) OR the park break is applied.  In fact my spouse was parking the vehicle on a hill and not engaging the park break.  He insisted that there was no difference between the two.  There is a huge difference.  Only after engaging the park break and listening for the rear breaks to electronically engage was I able to convince him that \"PARK\" was actually ((P)) and that the park break was NOT applied until the button was pressed and the word \"PARK\" appeared.  Please use the correct ((P)) symbol to indicate the parking break is engaged and to clearly differentiate it from the vehicle being shifted into Park.","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11591770,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/14/2024","dateComplaintFiled":"05/31/2024","vin":"7SAYGDEE1RA","components":"ELECTRICAL SYSTEM,ENGINE","summary":"The contact owns a 2024 Tesla Model Y. The contact stated that the vehicle was experiencing abnormal battery drainage and was not operating based on the designed mileage. Additionally, the contact stated that the vehicle was overheating, and the failure persisted after the vehicle had been parked and turned off. The contact also stated that the front passenger's side window would roll down unintentionally while driving. There was no warning light illuminated. The vehicle was taken to a Tesla Service Center several times; however, the failure could not be replicated. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 6.","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11589249,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/15/2024","dateComplaintFiled":"05/17/2024","vin":"7SAYGDEE2RF","components":"FUEL/PROPULSION SYSTEM","summary":"On Wednesday, [XXX], 2024 between 1015-1045 am while traveling on [XXX] , my vehicle unexpectedly accelerated while entering the left turn lane. On ramp to [XXX]  northbound, Monroe county, Pennsylvania. At the time I was giving steering input and had also applied the windshield wiper system. This happened a second time while approaching the intersection of [XXX]  northbound. While taking my foot off the accelerator pedal to allow for regenerative braking and using the windshield wipers the vehicle accelerated at a quick rate. In both instances I had to apply the brake to slow it down. I noticed Tesla on that date. Tesla related that someone would contact me. No co text has been made as of the submission of this report. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11588819,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/11/2024","dateComplaintFiled":"05/15/2024","vin":"7SAYGAEE5RF","components":"ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE","summary":"The vehicle would not stop and ran into the back of a friend. I am not safe in the vehicle as we were in a parking lot no way I could\u2019ve reached top speed.","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11587761,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/04/2024","dateComplaintFiled":"05/08/2024","vin":"7SAYGDEE4RA","components":"STRUCTURE,LATCHES/LOCKS/LINKAGES","summary":"While driving on highway at around 60,65 miles speed, I saw a warning that fronk is open. I dont think I pressed open fronk while driving and not sure even its possible while driving. Fronk wasnt open when I started the drive for sure else would have noticed the warning. Warning actually started after driving for 5,6 miles. I was on highway and took me some time to find a safe place to get on the shoulder and when I checked fronk was actually open. Im not sure how much an issue it was or if Tesla fronk can get loose and fly or hit the windscreen and cause visiblity issue or accident involving other vehilces but this was something which was a big concern for a moment while driving at high speed.","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11586430,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/20/2024","dateComplaintFiled":"05/01/2024","vin":"7SAYGDEE4RA","components":"SERVICE BRAKES,ENGINE,FUEL/PROPULSION SYSTEM","summary":"Front motor of 3-week-old Tesla Model Y became disabled while driving on a highway at 65 mph. This meant the car also lost power steering, traction control, and ABS braking. Car was limited to top speed of around 40 mph on a busy highway with very little room to pull over. Car was difficult to steer and braking was greatly reduced.  There was no advanced warning of this. Was finally able to pull over, exit and reenter the vehicle, which temporarily corrected the problem. However, when the car was started the next day, the front motor was disabled again, but resolved when the car was restarted.  The car was not driven again until Tesla service center was contacted and car was taken in for repair. On the way to the service center, the issue occurred again. The alerts included \u201cFront motor disabled - OK to drive. Vehicle power may be limited\u201d The vehicle is not safe to drive since this is happening while traveling at high speeds.  Tesla service has not addressed the issue or tried to diagnose the cause yet in spite of the car being at their service center for over a week.","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11586231,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/30/2024","dateComplaintFiled":"04/30/2024","vin":"7SAYGDEF8RA","components":"VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE","summary":"I was driving down the highway with my wife and baby at about 65 mph. I was using regular cruise control with no one in front of me when all of a sudden, the car braked extremely hard. Luckily, the car behind me was far enough back to switch lanes and pass me. If it was closer, this could have resulted in a highway accident. The car stopped braking maybe around 30 or 40 mph. I may have it recorded in the Tesla camera system since I pressed the save button approx 4 min after it happened.   I also scheduled a service call with Tesla that will hopefully happen on may 7th","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11585704,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/27/2024","dateComplaintFiled":"04/28/2024","vin":"7SAYGDEE8RA","components":"ELECTRICAL SYSTEM","summary":"I purchased my Model Y with the Tow Package. We used the trailer for the first time.  There was no 12v auxiliary power to the trailer.  The 7 pin trailer connection is incomplete.  Post purchase, we found Tesla purposely disconnected the 12v accessory power pin when they switched low voltage systems in the 2022 model year rather than add the necessary power reduction part to send 12v power to the trailer.  This is a serious safety issue because the 12v accessory pin on the trailer connection is the used to maintain charge on emergency trailer surge braking systems (engages trailer breaks if the trailer disconnects from vehicle).  This known safety hazard was not conspicuously communicated before purchase.  A notice does not appear on the Model Y Tow package page (attached).  This is very uncommon and unexpected for manufacturer installed tow packages with 7 pin connectors to leave the 12v auxiliary power disconnected.","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11585536,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/26/2024","dateComplaintFiled":"04/26/2024","vin":"7SAYGDEE2RA","components":"FORWARD COLLISION AVOIDANCE","summary":"While using autopilot with beta self driving installed and stopped at a traffic light, left or right turn traffic signal turning green causes car to move into oncoming traffic (moves straight through intersection).","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11585526,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/26/2024","dateComplaintFiled":"04/26/2024","vin":"7SAYGDEE4RA","components":"VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE","summary":"My wife and I purchased a model Y 2024 just a few weeks ago. We have had multiple experiences when using cruise control where the car inexplicably slows down rapidly when there are no vehicles in front of us decelerating.","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11583112,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/15/2024","dateComplaintFiled":"04/15/2024","vin":"7SAYGDEE8RF","components":"POWER TRAIN,ELECTRICAL SYSTEM","summary":"The battery coolant started leaking when we connected the car to a supercharger. After charging a low coolant warning came up on the screen, but the message read \u201cOK to drive\u201d. Started driving home when more alerts came up \u201cPower reduced\u201d and \u201cSpeed limited to 68 mph\u201d but still showed \u201cOK to drive\u201d. About 30 miles later the screen abruptly shut down on the freeway. Was able to pull over to a stop on the shoulder and call a tow truck. Screen never came back up even after attempting to restart, car is now at the service center. There is a pump that has continued running for over 2 days without stopping. The interior lights turn on and off every 30 seconds.  There has been no damage from road debris or anything else to this car.   The vehicle only had ~350 miles on it, and we only had it for 3 days before it malfunctioned.   The screen displays vital information such as speed, turn indicators, and so on. Without the screen being on it is not possible to safely operate the vehicle.","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11582882,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/09/2024","dateComplaintFiled":"04/14/2024","vin":"7SAYGDEE2RA","components":"VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE","summary":"While using Autopilot or Beta self-driving - when a  Minimum Speed Limit sign is detected on [XXX] in Georgia, the system usually reduces to the speed of the vehicle to posted minimum speed (40 miles an hour) instead of maintaining current speed limit. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11582573,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/12/2024","dateComplaintFiled":"04/12/2024","vin":"7SAYGDEE4RA","components":"STEERING,VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE","summary":"While driving to work, using FSD, the autopilot steered me into the path of an overtaking vehicle moving at about 20 mph faster than my vehicle.  By quickly taking over steering and speed control, I was able to avoid a collision.   A couple miles further down the road, the car could not decide on which exit lane to use, and weaved between two possibilities, probably alarming and angering drivers behind me.  Again, I had to take over control.    Taking over speed and steering control was necessary two more times in my 25 minute trip, most of it on well-marked multi-lane highways.  Of the four incidents, only one would have resulted in a serious high speed collision, had I not taken over very quickly.   Having coached robotics competitions, and piloted aircraft with autopilot, it is my opinion that the FSD (SUPERVISED) software is at alpha stage in development (not yet up to beta stage, at which it could be safely  released only to select skilled drivers, with suitable disclaimers and warnings) .     At delivery, no introduction to the car's controls is provided, so customers are on their own regarding finding out, by trial and error and the occasional potentially lethal collision, how to safely drive the vehicle with FSD engaged.    The manufacturer should be required to instruct all customers on the very high level of vigilance required to operate with FSD engaged.","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11582453,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/11/2024","dateComplaintFiled":"04/11/2024","vin":"7SAYGDEE4RA","components":"VISIBILITY","summary":"The contact owns a 2024 Tesla Model Y. The contact stated that while driving at an undisclosed speed in the rain, the auto windshield wipers failed to function as designed. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 30.","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11581967,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/04/2024","dateComplaintFiled":"04/09/2024","vin":"7SAYGDEE2RF","components":"ELECTRICAL SYSTEM","summary":"The contact owns a 2024 Tesla Model Y. The contact stated that after downloading the software, upon engaging the Auto Pilot, and driving approximately 35 MPH, the vehicle crashed into a curb. There were no warning lights illuminated. There were no reported injuries. The vehicle was taken to the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted but did not assist. The failure mileage was approximately 1,024.","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11580908,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2024","dateComplaintFiled":"04/03/2024","vin":"7SAYGDEE7RA","components":"EXTERIOR LIGHTING","summary":"The headlamp design of the 2024 Tesla Model Y creates a shadow (or shadows) that cannot be adjusted away. These shadows could be a contributing factor if an accident were to occur. Tesla Service has stated there is nothing more they can do regarding adjustment. Initially, there were two shadows. The user-friendly headlamp adjustment on the touchscreen allows only up-down adjustment after the system self-calibrates. Tesla Service manually adjusted the physical headlamps but did not resolve the shadows. This adjustment merely relocated the shadows while creating an additional horizontal shadow. I believe the reflector design of the headlamp is the issue. This is my third Tesla, and prior models did not have this issue. It is best to see video examples, but this form does not allow the file type and I suspect YouTube links would be blocked/removed. Please Advise.","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11580588,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/26/2024","dateComplaintFiled":"04/02/2024","vin":"7SAYGDEE9RA","components":"ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE","summary":"Electrical system had 7 alerts/warning scroll on screen. Said vehicle was going to shut down. Regenerative braking system failed. Pulled car into a parking spot. Vehicle would not go into park so I could not take foot off of brake. Started to shift between park and neutral randomly. Was told by Tesla to reboot car. Did this three times, but nothing changed. Tesla dealership reproduced and confirmed. There were no warnings or messages before the incident.","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11577206,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"03/12/2024","dateComplaintFiled":"03/13/2024","vin":"7SAYGDEEXRA","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE","summary":"Unknown. Drove car in front of garage. Car came to a full stop. About to put car into reverse from drive in order to back into the garage, when car suddenly accelerated forward. Turned wheel sharply to the left in order avoid hitting neighbors fences. Vehicle traveled in an arch and collided with a tree next to an fence and stopped.","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11574006,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/25/2024","dateComplaintFiled":"02/26/2024","vin":"7SAYGDEE9RF","components":"FORWARD COLLISION AVOIDANCE","summary":"We purchased a 2024 Tesla Model Y approximately one month ago. We have experienced multiple occurrences   (10-15) when Traffic Adaptive Cruise Control was engaged. Our car suddenly braked for no apparent reason.  Last night, while traveling at 65 mph, on a four lane major highway, it happened again, nearly causing a rear end collision. We are hesitant to use cruise control because this feature (T.A.C.C.) is built into cruise, no way to separate it. After researching online, we discovered this is not a new or unusual event and has been reported by hundreds if not thousands of Tesla owners, dating back at least 3-4 years (if not longer). There are no warnings prior to the event. The car suddenly slams on brakes in what seems to be a \u201cpanic stop.\u201d We understand a record of these occurrences are recorded and available from Tesla at your request.  We have registered a complaint with Tesla as well.","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11572574,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/18/2024","dateComplaintFiled":"02/18/2024","vin":"7SAYGDEE7RA","components":"VEHICLE SPEED CONTROL,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"Car decelerated drastically to a low speed when driving on the highway using cruise control.","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11571306,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/10/2024","dateComplaintFiled":"02/11/2024","vin":"7SAYGDEE7RA","components":"ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL","summary":"Unintentional acceleration","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11571127,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/05/2024","dateComplaintFiled":"02/09/2024","vin":"7SAYGDEE7RA","components":"VISIBILITY/WIPER","summary":"Automatic Wipers are unreliable, they turn on when no rain is present and they fail to come on when rain is present. Additionally the manual wiper controls are unsafe to use while driving and are not easy to adjust, resulting in a significant distraction while operating a vehicle in the rain.  The vehicle also lacks manual Intermittent wipers, unless left in auto which barely works.","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11571132,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/08/2024","dateComplaintFiled":"02/09/2024","vin":"7SAYGDEE7RA","components":"UNKNOWN OR OTHER","summary":"Vehicle warning icons are blocked by the drivers right arm.  In some driving positions, the current vehicle speed is also blocked.  Recommend shifting the icons toward the center of the monitor.","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]}]}