{"count":1079,"message":"Results returned successfully","results":[{"odiNumber":11767915,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/22/2026","dateComplaintFiled":"09/29/2026","vin":"5YJYGDEE0MF","components":"VISIBILITY/WIPER","summary":"In Sep 2026, the driver\u2019s side door window malfunctioned while the car was stopped and the door was opened.  The malfunction caused the window to roll all the way up while the door was open, where the window should have \u201cindexed\u201d and stayed rolled down about an inch.  When the door was closed, the window, being all the way up, contacted the door frame, shattering the window and badly scratching the door frame.  Key facts: A.The incident occurred while the car was stopped and stationary. B.No other vehicles or occupants were involved in the incident. C.The vehicle was \u201cstock\u201d with no aftermarket modifications to the affected components. D.The fault occurred and the window malfunctioned, with no warning lights or other indicators that something was not operating properly. E.At the time of this writing, the vehicle has been inspected by the manufacturer and arrangements are being made to have the car repaired. F.The malfunction was successfully demonstrated to the manufacturer\u2019s service representative \u2013 while the door was open, the car spontaneously rolled the window back up again. G.The root cause of the malfunction appears to be a sensor or related circuitry \u2013 when the malfunction occurred the car display erroneously indicated that the door had been closed.  Safety concerns related to this incident are as follows: 1.The door cannot be opened safely, without the window being lowered slightly. 2.When the system malfunctioned and the window rolled back up, the window was shattered, posing a broken glass hazard to the driver and occupants. 3.The shattered glass obstructs the view of the driver\u2019s side mirror, interfering with driver visibility and driving safety. 4.The car believing the driver\u2019s side door was closed, when it was in fact open, poses a driving risk.  Additional details and analysis are contained in the attached statement.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11767433,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/20/2026","dateComplaintFiled":"09/28/2026","vin":"5YJYGDEE8MF","components":"ELECTRICAL SYSTEM","summary":"I would like to report a serious safety incident involving Full Self-Driving (Supervised) in a 2021 Tesla Model Y.  Vehicle Safety Complaint \u2013 Tesla FSD Wrong-Way Entry / Near Head-On Collision  Vehicle: 2021 Tesla Model Y VIN: [XXX] Date: XXX Time: Approximately 7:30 PM Location: [XXX]  I was leaving a public parking area near the Crystal Gateway Marriott in [XXX], traveling toward [XXX]. Navigation was set to avoid tolls, and Tesla Full Self-Driving (Supervised) was engaged.  At the intersection of [XXX] and [XXX], the vehicle should have proceeded toward the appropriate XXX entrance/on-ramp.  Instead, FSD directed and drove the vehicle onto the southbound XXX off-ramp in the wrong direction.  The vehicle was therefore traveling against the legal direction of traffic on a one-way highway ramp, and I was suddenly facing oncoming traffic traveling toward me.  This created an immediate risk of a head-on collision. I had to intervene to prevent a collision.  This was not simply an incorrect navigation route or missed turn. The automated driving-assistance system entered a one-way highway ramp against oncoming traffic.  I am attaching map and satellite images identifying the intersection and road configuration.  I am reporting this incident because I believe this FSD behavior presents a serious vehicle safety risk and could potentially result in a severe or fatal collision.  I am also reporting the incident directly to Tesla and requesting that Tesla preserve and investigate the associated FSD, telemetry, navigation, location, intervention, and available camera/safety-event data.  Please let me know if you require additional information, including the vehicle VIN, Tesla software/FSD version, or additional details regarding the incident.  Thank you,  [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11767070,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/13/2026","dateComplaintFiled":"09/26/2026","vin":"5YJYGDEF4MF","components":"ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE,LANE DEPARTURE","summary":"Shortly after I purchased and activated Tesla Full Self-Driving (Supervised), my vehicle's driver-assistance system stopped functioning. Autopilot and FSD became unavailable, the vehicle cameras stopped functioning properly, GPS/navigation positioning stopped functioning properly, and the vehicle could no longer communicate normally with the Driver Assistance System (DAS). Service Mode testing showed DAS Ethernet communication failure.  I attempted multiple troubleshooting procedures, including vehicle reboots and resets. The low-voltage battery was also replaced, but the driver-assistance failure remained. I cancelled my FSD subscription on July 13, 2026 because the purchased feature was not functioning and sought assistance from Tesla. I subsequently had a Tesla Service appointment on July 16, 2026.  Tesla advised that the Autopilot computer would need to be replaced and quoted approximately $3,000 for the repair/replacement. The failure occurred after the FSD purchase/activation and associated software changes. I am concerned that a Tesla software update or FSD-related software may have contributed to the HW3 Autopilot computer failure, but I do not know the definitive technical cause.  This is a safety concern because multiple driver-assistance and camera-dependent functions became unavailable simultaneously. The vehicle is available for inspection. I am requesting that NHTSA review this failure and compare it with similar HW3/Autopilot computer failures reported by other Tesla owners.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11766674,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/23/2026","dateComplaintFiled":"09/24/2026","vin":"5YJYGAEE8MF","components":"AIR BAGS,VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM","summary":"On September 23, 2026, the vehicle was being driven at low speed when the driver experienced sudden and unexpected acceleration. The vehicle rapidly accelerated and a collision occurred. The driver reports that she did not intentionally accelerate the vehicle to this degree.  Vehicle data and the Event Data Recorder (EDR) were subsequently obtained. The data records the vehicle accelerating from approximately 0 mph to approximately 35 mph in about four seconds, with the recorded accelerator-pedal-position signal reaching 100%. The EDR does not record brake application before the first crash trigger. Vehicle data records driver brake application shortly after the initial crash trigger, including ABS activity.  The cause of the accelerator-pedal-position signal is UNKNOWN. It has not been determined whether the recorded signal resulted from driver pedal application, the accelerator pedal/sensor system, or another vehicle system. I am reporting this because of the sudden acceleration and severity of the resulting collision and would like the incident reviewed as a potential vehicle safety issue.  The EDR also indicates that airbag and seat-belt pretensioner deployment was not commanded during either of the two recorded crash events. Given the severity of the collision, I am also reporting the lack of airbag deployment as a safety concern. I do not know whether the collision met the applicable deployment thresholds.  The vehicle is available for inspection. The EDR report and complete raw vehicle-data CSV have been preserved. There were no known warning messages indicating an accelerator problem before the incident.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11766449,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2026","dateComplaintFiled":"09/23/2026","vin":"5YJYGDEE2MF","components":"STEERING,SUSPENSION","summary":"My vehicle falls within the 2021\u20132023 Model Y population identified in NHTSA Preliminary Evaluation PE26-006.   The vehicle is a 2021 Model Y and current mileage is 73,350 miles. I am experiencing progressively worsening front suspension squeaking/creaking when turning the steering wheel in either direction, which can now be heard both inside and outside the vehicle. The vehicle also feels noticeably bouncier than normal. I first noticed a faint creaking sound in July and it has gotten worse over time. So I have concerns regarding the lower lateral-link/control-arm suspension failure.   Additionally, I have experienced unusual wear on my tires and alignment issues in the last couple of years.  There was also a previous recall from 2021 , 21V-835 / SB-21-31-003, that involved certain 2020\u20132021 Model Ys where the front lower lateral-link fasteners could loosen and allow the lateral link to separate from the subframe. NHTSA specifically described the potential consequence as changed wheel alignment, instability, and increased crash risk.  I have reached out to Tesla about my concerns and they stated there were no open recalls and quoted me for repairs. I have screenshots of the Tesla correspondence if needed. I have an upcoming appointment with Tesla on 9/24/26 for diagnostic testing.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11764813,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/16/2026","dateComplaintFiled":"09/16/2026","vin":"5YJYGDEE7MF","components":"FORWARD COLLISION AVOIDANCE","summary":"The Tesla will randomly when the Adaptive Cruise Control is engaged brake from highway speeds down to 30mph.  This happens when you go by off ramps and at some intersections on the highway. 1) At the intersection of [XXX] and [XXX] in [XXX] it happens sometimes especially if there is a vehicle next to you 2) At the intersection of [XXX] and [XXX] 3) Off ramp on [XXX] and [XXX]. these are the places that it happens the most.  It does very randomly do it at other locations. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11764834,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/16/2026","dateComplaintFiled":"09/16/2026","vin":"5YJYGDEE7MF","components":"UNKNOWN OR OTHER","summary":"I was using my cars FSD program and it nearly turned me in front of an oncoming Semi truck. This was after it hesitated to turn the car when it had a safer opportunity. I thought it would wait but then it started to turn and I had to stop it, which left me slightly out of my lane which was scary too, with a giant truck coming head on.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11764580,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/23/2026","dateComplaintFiled":"09/15/2026","vin":"5YJYGDEE2MF","components":"ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE","summary":"On or about XXX  my Tesla Model Y downloaded FSD version 14 Lite.   One day after downloading the software, I used FSD and the new software caused the computer to overheat. This killed the car computer and made FSD, adaptive, cruise control, lane keep assist, reverse camera, and many other functions, including GPS and navigation inoperable.  My car\u2019s warranty expired in January of this year and Tesla will not cover the replacement car computer.  There are hundreds of other complaints of this issue reported online on [XXX], Reddit, Facebook, etc.  In the 2nd quarter Tesla Earnings Call, [XXX] declared that hardware 3 equipped Tesla vehicles would not be able to support autonomous driving with full self driving. He stated every hardware 3 vehicle will need to be updated with a hardware 4 computer and cameras.   Since my hardware 3 computer failed, I requested the hardware 4 computer and cameras to be installed, but Tesla denied this service even though [XXX] said it was a requirement. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11764224,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/11/2026","dateComplaintFiled":"09/14/2026","vin":"5YJYGDEE2MF","components":"FORWARD COLLISION AVOIDANCE","summary":"In the 5 years we have had this vehicle there have been multiple issues with the Self Driving feature including: 1)Phantom braking on busy freeways in [XXX] 2)Swerving randomly into the other late on a curve on 4 lane hwy at 65 mph ([XXX] near [XXX]) 3)Attempting to switch lanes into fast traffic when we were at a standstill in rush hour traffic ([XXX]) 4)Slamming brakes on on a 2 lane road on a curve because there was a semi in the other lane (that had not crossed the line) [XXX]  5)Being a short way from exiting the freeway and having the car jump back into traffic ([XXX] at [XXX]) 6)  Slammed on brakes when the car in front of us was exiting [XXX] normally on an offramp going northbourd around the city of [XXX].  These are some of the most egregious errors the car has made, but there are more not listed. I try it on occasion when there is a software update. It is not safe though- almost without fail I need to take over each time I try it. As [XXX] said on XXX \"Hardware 3 simply does not have the capability to achieve unsupervised FSD due to physical computing and memory limitations.\"  The full self driving is dangerous, yet each time I get in the car the computer encourages its use.   INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11763387,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/10/2026","dateComplaintFiled":"09/10/2026","vin":"5YJYGDEE8MF","components":"SUSPENSION","summary":"My garage-kept 2021 Tesla Model Y experienced a premature failure/tearing of the front lower lateral link and compliance bushings at only 31,930 miles under normal driving conditions. The service center identified severe degradation requiring immediate replacement.  This component failed prematurely without any severe impact or road hazards, posing a potential safety hazard regarding vehicle control and alignment. This issue appears to be part of the ongoing suspension defect under NHTSA investigation (PE26006).  Funny thing is that my dad's model Y also has the similar issues on the rear suspension. sigh...","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11763484,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/04/2026","dateComplaintFiled":"09/10/2026","vin":"5yjygdee6mf","components":"SUSPENSION,STRUCTURE,UNKNOWN OR OTHER","summary":"I brought the vehicle to a Tesla Service Center for a front suspension noise. During the alignment portion of that repair, the technician found a crack in the left side of the rear subframe casting, the structural member that locates the rear suspension links and supports the rear drive unit. The subframe required full replacement.  There was no impact event. The vehicle has never struck a curb, pothole, or object, and Tesla's own written finding confirmed there was no evidence of any side impact. Tesla attributed the crack to stress transmitted from failed front lower control arm bushings, which were replaced at the same visit. The front lower lateral links and their subframe fasteners were also replaced during this repair.  The Tesla technician stated he had not seen this subframe crack so severely at this mileage, and that he normally sees this failure only on vehicles over 100,000 miles, or vehicles that have hit severe potholes or fallen off steep curbs, none of which applies here.  A rear subframe cracking under normal driving loads at 68,000 miles is a structural failure with safety implications. The subframe controls rear wheel alignment and retains the drive unit. Progressive or sudden failure could cause loss of alignment, instability, or loss of vehicle control.  I am reporting this so NHTSA can determine whether premature rear subframe cracking, potentially linked to front suspension link failure, represents a defect trend on these vehicles.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11762861,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/25/2026","dateComplaintFiled":"09/08/2026","vin":"5YJYGDEE6MF","components":"STEERING","summary":"My 2021 Tesla Model Y developed a steering system/EPAS fault identified in Tesla Service Mode as EPAS3P_a072_motFeedFwdError, along with UI_a020 Steering Assist Reduced.  Tesla diagnosed the vehicle as requiring replacement of the steering rack/EPAS assembly. Tesla informed me in writing that the vehicle may experience intermittent or complete loss of electronic steering assistance, that the vehicle is not operating within manufacturer safety specifications, and that Tesla advises against operating the vehicle until the steering rack is replaced.  Tesla also confirmed that there is currently no applicable recall or service campaign for my VIN.  I am reporting this because failure or loss of electronic power steering assistance presents a significant safety concern, particularly if steering assistance is lost unexpectedly while the vehicle is being operated.  Vehicle: 2021 Tesla Model Y VIN: 5YJYGDEE6MF207395 Mileage: approximately 129,281 Tesla diagnostic fault: EPAS3P_a072_motFeedFwdError Related alert: UI_a020 Steering Assist Reduced  I request that NHTSA review this complaint and determine whether similar steering/EPAS failures are occurring in other Model Y vehicles and whether this represents a broader safety defect.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11762166,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/25/2026","dateComplaintFiled":"09/04/2026","vin":"5YJYGAEE1MF","components":"STEERING","summary":"The electronic power steering (EPAS) system/steering gear malfunctioned. Tesla diagnosed fault code EPAS3P_A072_mot and recommended replacement of the steering gear/rack, part number 1188832-00-B. The vehicle is currently available for inspection upon request. If the steering gear is replaced, I will request that the failed component be retained or otherwise made available for inspection if possible.The vehicle displayed a warning stating \u201cSteering Assist Reduced Steering May Require Increased Effort.\u201d A reduction or loss of electronic power steering assistance could require significantly greater steering effort and could affect the driver's ability to safely maneuver the vehicle, particularly during turns, low-speed maneuvers, or an emergency maneuver. I was concerned that the steering assistance could further deteriorate or fail unexpectedly while driving, putting the driver, passengers, and other road users at risk.The problem was confirmed by a Tesla Service Center. Tesla diagnosed fault code EPAS3P_A072_mot and determined that the steering gear/rack requires replacement. Tesla recommended the replacement of the steering gear part number 1188832-00-B and provided an estimate of approximately 3200.The vehicle was inspected by Tesla technicians at the Tesla Service Center. I specifically asked Tesla to determine whether a pothole impact could have caused the steering rack failure. After inspecting the vehicle, Tesla informed me in writing that its technicians did not observe any signs of impact damage and that Tesla does not believe the pothole incident caused the current steering rack failure. The vehicle has not been inspected by police or insurance representatives. The vehicle displayed the warning message \u201cSteering Assist Reduced / Steering May Require Increased Effort.\u201d The warning first appeared on or about 8-25-26 at approximately 136K miles. I subsequently brought the vehicle to Tesla for diagnosis, where Tesla identified fault code EPAS3P,recommends rep","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11761709,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/11/2026","dateComplaintFiled":"09/02/2026","vin":"5YJYGDEE4MF","components":"SUSPENSION","summary":"I own a 2021 Tesla Model Y with approximately 51,300 miles. Beginning in June 2026 I noticed a persistent creaking noise from the front suspension, most audible when accelerating and when turning at low speed. The vehicle had been rear-ended in June 2026 and repaired at a body shop; the noise was reported to the shop at that time and persisted after the repair was completed.  On September 2, 2026 I brought the vehicle to a Tesla Service Center for diagnosis. The technician test drove the vehicle, verified the noise, and performed an inspection on a lift. The written findings were that both front upper control arm ball joints were partially seized, both front lateral link bushings were torn, and both front compliance link bushings were torn. Tesla recommended replacement of the front upper control arms, front lower lateral links, and front lower compliance links, quoted at approximately $2,610 at my own expense. Tesla further stated that a four-wheel alignment could not be accurately performed in the vehicle's current condition because of the torn bushings.  No crash, fire, or injury has resulted. The vehicle remains in service.  I am filing this complaint because these are the same front suspension components identified in NHTSA's open investigation into front suspension link separation in Model 3 and Model Y vehicles, and my vehicle falls within the model years under review. The failure is bilateral and occurred with no impact to the front of the vehicle and no off-road or track use. I am concerned that degraded bushings and seized ball joints across all three component types create a risk of link separation and loss of steering control without meaningful warning beyond the creaking noise.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11761375,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2026","dateComplaintFiled":"09/01/2026","vin":"5YJYGDEE4MF","components":"UNKNOWN OR OTHER","summary":"My passenger rear door is completely broken and unsafe. While I am driving down the road, the car suddenly thinks the door is wide open (ajar) because the window won't roll up all the way. It triggers the car alarm to blast violently while I am actively driving, which is terrifying and distracting. When parked, the car won't lock, leaving it totally unsecured. I have paid Tesla $500 over three separate visits to fix this safety hazard, but their technicians have completely failed to fix it, and it keeps happening while the vehicle is in motion.  I was told this is a known issue, but they still cannot fix it, there should be a recall in place for anyone else with this issue and Tesla should fix it without billing their customers.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11760850,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/08/2026","dateComplaintFiled":"08/31/2026","vin":"5YJYGDEE0MF","components":"SUSPENSION","summary":"Creaking noise when turning at low speed or going over a bump.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11760625,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/12/2026","dateComplaintFiled":"08/29/2026","vin":"5YJYGDEE0MF","components":"ELECTRICAL SYSTEM","summary":"Rear passenger door is impossible to open.   On using the exterior latch, the window retracts partly and the door opens 1/2 inch only.  From inside, nothing works and a passenger would be trapped.   Please have Tesla fix this - a very known problem, there are youtubes videos complaining about this door problem - always the same door too - so Tesla knows this is a problem.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11760460,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/28/2026","dateComplaintFiled":"08/28/2026","vin":"5YJYGDEE9MF","components":"STEERING,SUSPENSION","summary":"I am submitting this safety complaint regarding premature suspension failure on my 2021 Tesla Model Y (VIN: [XXX]), specifically concerning the front lower suspension links.During a dealer inspection at a Tesla Service Center on XXX, with 72,758 miles on the odometer, technicians diagnosed that the vehicle\u2019s front lower lateral links and front lower compliance links suffered from severely torn factory air-gap rubber bushings. The degradation of these critical structural components required immediate, full replacement of the entire arm assemblies to ensure safe operational handling, resulting in an out-of-pocket repair quote of $1,976.57 (Tesla Invoice #XXX). A compromised or torn bushing in the lower lateral link assembly compromises structural integrity, increasing the risk of mechanical detachment or fracture while in motion, which poses a severe loss-of-control safety risk at highway speeds. This issue directly correlates to the high failure rates and premature degradation profiles currently being investigated by the Office of Defects Investigation under active NHTSA Probe PE26006. I request that this case data point be reviewed as further evidence to transition this active preliminary evaluation into a mandatory, formal safety recall for the protection of all affected owners. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11760101,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/27/2026","dateComplaintFiled":"08/27/2026","vin":"5Yjygdeexmf","components":"ELECTRICAL SYSTEM","summary":"On August 27, 2026, the 12V/low-voltage battery in my Tesla completely failed without any prior low-voltage warning displayed on the screen or sent to the mobile app. After placing my infant/toddler in their car seat in the rear and closing the door, the vehicle's electronic systems shut down entirely. The electronic door handles and key access became completely inoperative from the outside, locking my child inside the vehicle with no way for me to open the doors or retrieve them. The manual override releases are inaccessible to a young child buckled in a car seat, and the vehicle provided zero advance warning that the low-voltage battery was at critical failure. This severe design flaw creates an immediate, life-threatening entrapment hazard.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11759495,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/07/2026","dateComplaintFiled":"08/25/2026","vin":"5YJYGDEE2MF","components":"STEERING,VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE","summary":"I own a 2021 Tesla Model Y with an HW3 car computer. At approximately 54,000 miles, the vehicle developed intermittent failures of the cameras, GPS/navigation, and cruise control.  On two occasions during the same routine drive, about 40 minutes into the trip, the GPS, cameras, and cruise control abruptly stopped functioning at approximately the same location. The first occurrence was about July 7, 2026 at 9:15 AM and the second August 7, 2026 at about 3:15 PM. I made the same trip once between these events without a failure.  I had also previously experienced a frightening incident while driving northbound on I-280 approaching the lane division for 19th Avenue in San Francisco using Autopilot. Where my lane widened and a new lane began, the vehicle abruptly attempted to follow the new lane to the right. I had to intervene firmly with the steering wheel to maintain control. I do not know whether this event was related to the later diagnosed computer failure, but report it because of its possible safety significance.  Tesla serviced the vehicle in Sunnyvale on August 16, 2026 at 54,565 miles. Tesla's invoice states: \u201cTechnician addressed the intermittent loss of GPS, cameras, and cruise control. The car computer had board-side failures and was replaced.\u201d  Tesla replaced the HW3 computer with a Hardware 3.2 computer, part 1775000-S0-L. Tesla also found corrosion at the 12V input and replaced the 12V battery.  My concern is that the HW3 computer failure was intermittent and simultaneously affected cameras, GPS/navigation, and cruise control. The vehicle operated normally between failures, so a driver could not know when the problem might recur. I ask NHTSA to determine whether similar HW3 computer failures are occurring in other 2021 Model Y vehicles.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11758811,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/21/2026","dateComplaintFiled":"08/22/2026","vin":"5YJYGDEE3MF","components":"STEERING","summary":"Component Failed: Electronic Power Steering (EPAS) system / Steering Rack. The vehicle is currently displaying the active safety alert code: UI_a020 (\"Steering assist reduced / disabled\"). The vehicle is available for inspection. Safety Risk: A sudden loss of primary power steering assist creates a severe safety hazard, requiring extreme physical effort to steer the vehicle. This increases the risk of a crash during sudden maneuvers or at low speeds. Confirmation & Warning Lamps: The UI_a020 warning message is actively displayed on the vehicle's touchscreen. Tesla service has remotely acknowledged the alert code and required a diagnostic fee approval via the mobile app. Inspection Status: The vehicle has not yet been physically inspected. Due to severe service backlogs, the earliest available appointment Tesla could provide is more than a month away, on September 30th. I am forced to either park the vehicle or drive it with a known, I think there's active steering system fault until that date.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11758240,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/20/2025","dateComplaintFiled":"08/20/2026","vin":"5YJYGAEE1MF","components":"SUSPENSION","summary":"In May 2025, my 2021 Tesla Model Y, with approximately 50,600 miles, developed a squeaking/groaning noise from the front suspension, especially while turning. I brought the vehicle to a Tesla Service Center because of the noise.  Tesla inspected and road-tested the vehicle and confirmed the squeaking/groaning from the front suspension. According to the Tesla service invoice, the noise was caused by worn front suspension components. Tesla replaced both front lower lateral links, both front lower compliance links, and both front upper control arms. Tesla also replaced the associated lateral-link bolts/hardware and performed a four-wheel alignment.  There were no warning lights or dashboard messages that I recall. The suspension noise was the symptom that caused me to seek service. The problem was confirmed by Tesla during its inspection and road test.  I paid for the repair myself. I am reporting this because I recently learned that NHTSA is investigating front lower lateral-link failures in 2021\u20132023 Tesla Model Y vehicles under Preliminary Evaluation PE26006. My vehicle is within the model years under investigation, and Tesla replaced both of my front lower lateral links after confirming my front suspension symptoms.  I do not know whether my lateral links would have eventually detached if they had not been replaced. The original components were removed by Tesla during the repair and are not available for inspection.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11758026,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/16/2026","dateComplaintFiled":"08/19/2026","vin":"5YJYGDEEXMF","components":"STEERING","summary":"SAFETY DEFECT REPORT:  UNMAPPED RECALL EXPANSION / COMPONENT COMMONALITY  My 2021 Tesla Model Y experienced a sudden, dangerous loss of electronic power-assisted steering (EPAS) while driving, instantly displaying the alert: \"Steering assist reduced / Steering may require increased effort.\"An official diagnosis by Tesla Service (Estimate #3000-009-0038060635, attached) confirmed a catastrophic failure of the steering gear assembly, requiring a full replacement of the unit. The specific component listed for replacement is STEERING GEAR - LEFT HAND DRIVE, Part Number: 1188832-00-B. This is the identical engineering architecture and part family (1188832) targeted in NHTSA Safety Recall 25V092 for an overvoltage breakdown of the internal EPAS printed circuit board. While my vehicle falls outside the current 2023 model year production window defined by Tesla for 25V092, it uses the exact same component architecture and suffered the exact same failure mode. This represents a clear pattern of failure and component commonality expanding into earlier model years (2021). I am submitting my official itemized Tesla repair estimate of $3,072.50 as physical documentation. I request that the NHTSA review this component match and investigate an expansion of Recall 25V092 to protect other owners of earlier model years from this sudden loss of steering control.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11757578,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/10/2025","dateComplaintFiled":"08/18/2026","vin":"5YJYGDEE1MF","components":"SUSPENSION","summary":"Lateral link bolt was broken causing damage to subframe.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11757712,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2026","dateComplaintFiled":"08/18/2026","vin":"5YJYGAEE3MF","components":"SUSPENSION,STRUCTURE","summary":"The contact owns a 2021 Tesla Model Y. The contact stated that the suspension on the undercarriage of the vehicle was separating from the vehicle. The contact stated that a year prior to the failure, the half shaft used to attach the wheel to the vehicle subframe was fractured and was falling off the vehicle. The vehicle was taken to a Tesla Service Center to be diagnosed, and it was determined that the battery was very heavy and was possibly the cause of the failure. The vehicle was being repaired out of pocket. The manufacturer was notified of the failure. The failure mileage was 64,811.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11757562,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/16/2026","dateComplaintFiled":"08/17/2026","vin":"5YJYGDEE5MF","components":"ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE","summary":"On XXX, while driving southbound on XXX from [XXX] toward [XXX], my vehicle\u2019s center display (MCU) crashed and rebooted at highway speed, leaving me with no screen for approximately 5\u201310 minutes. Sequence of events: 1.Earlier in the drive, while using Full Self-Driving (Supervised) v14 Lite, the vehicle exhibited phantom braking and speed oscillation (repeatedly cycling between approximately 73, 70, and 72 mph without cause). I disengaged FSD and switched to standard Autopilot. 2.During this portion of the drive, three alert codes appeared: UI_a111, APP_w207, and DI_a175 (the latter twice). 3.I stopped to Supercharge in [XXX] at 1:17 PM (33-minute session ending approximately 1:50 PM), then resumed driving on XXX [XXX]. 4.Shortly after resuming the drive, at approximately 1:53 PM, I tapped on one of the displayed alerts on the touchscreen to view details. The screen opened an in-car help/browser page, then the entire MCU crashed and went dark. 5.The display remained black for approximately 5\u201310 minutes while I was traveling at highway speed. During this time I had NO speedometer, NO navigation/GPS, NO touch controls, and NO visibility into vehicle alerts or state. In a Tesla Model Y, the center display is the ONLY instrument display \u2014 there is no separate gauge cluster. 6.The MCU eventually rebooted on its own and the display returned. The incident time is corroborated by a text message my wife sent me from inside the vehicle at 1:53 PM at my request, specifically to create a contemporaneous timestamped record. Safety concern: A driver-initiated tap on a safety alert \u2014 an action the interface invites \u2014 triggered a total display failure at highway speed. Loss of the sole speedometer and all vehicle status information while traveling at approximately 70+ mph is an unreasonable safety risk. This occurred on the same drive as continued phantom braking and speed oscillation events previously reported in ODI #XXX, o INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11756800,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2026","dateComplaintFiled":"08/13/2026","vin":"5YJYGDEE6MF","components":"STEERING,SUSPENSION,FORWARD COLLISION AVOIDANCE","summary":"Component: Suspension: Front \u2014 lower lateral and compliance link assemblies; missing and backed-out lateral-link-to-subframe fasteners; torn bushings  Beginning in XXX, the vehicle produced a reproducible knocking noise from the front end when reversing and turning at parking-lot speeds, with no dashboard warnings. Tesla Service ([XXX], invoice XXX) verified the noise and documented on the invoice that the cause was:  1. A front left lateral-link-to-subframe mounting bolt MISSING entirely; 2. A second lateral-link fastener significantly backed out; 3. Torn bushings in both front lower compliance links.  The technician replaced both front lower lateral link assemblies and both front lower compliance link assemblies with new hardware (invoice line items: XXX  lateral links; XXX and XXX compliance links). Total customer cost for the suspension work: $1,539, out of warranty; goodwill and defect coverage were denied in writing as \"wear and tear.\"  A structural fastener missing entirely from a primary front suspension link is not ordinary wear. It is the precursor condition to the lateral-link separation investigated under PE26006, which covers this vehicle by year and model. With one bolt absent and the second backed out at under 30,000 miles, this vehicle was effectively one fastener away from the detachment event the investigation documents. The contemporaneous torn bushings in both compliance links reinforce premature component failure, not age-related degradation.  No crash, fire, or injury occurred, and the vehicle remained drivable. However, the failure occurred without warning on a safety-critical steering and suspension load path.  Evidence retained by owner and referenced in this complaint: -Pre-repair inspection photographs & post-repair invoice INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11756565,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/10/2026","dateComplaintFiled":"08/12/2026","vin":"5YJYGDEE9MF","components":"ELECTRICAL SYSTEM","summary":"On 8/10/26, my Tesla experienced a complete low-voltage electrical failure while parked at my home. I owned the vehicle 34 days and put 1,054 miles on it after purchasing it directly from Tesla as a pre-owned vehicle.  I entered the driver's seat, and closed the driver's door. The center touchscreen was completely black, the vehicle would not power on, and the Tesla mobile app could not control the vehicle.  I attempted to exit the vehicle, but the electronic driver's-door release would not operate. My husband was outside the vehicle and was also unable to open the driver's door from the exterior.  The outside temperature was approximately 80 degrees, and the interior of the vehicle became increasingly warmer. For several minutes, we attempted to open the driver's door, lower a window, or restore power without success. I had not been shown or instructed on the location or operation of the manual emergency door release when Tesla delivered the vehicle.  I ultimately had to climb over the center console to the passenger side and push the passenger door open with both feet.  Tesla Roadside Assistance was contacted and the vehicle was towed to the Tesla Service Center.  Tesla's 8/12/2026 service record documents the concern as \"Parked vehicle unable to power on\" and states that the technician found the 12V battery inoperative. Tesla replaced the 12V lead-acid battery assembly.  During the same service visit, Tesla also replaced the left-front door glass and upper trim. Tesla separately verified that the passenger-side window had come out of its track and scratched the trim and documented that the cause was a loose and improperly seated front-right door trim panel.  I received no warning on the vehicle display or through the Tesla app before the low-voltage battery failed.  My primary safety concern is that loss of low-voltage power disabled the normal electronic means of exiting the driver's door while I was inside the vehicle, with no advance warning.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11755660,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/03/2026","dateComplaintFiled":"08/08/2026","vin":"5YJYGDEF5MF","components":"POWER TRAIN,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM","summary":"The high-voltage battery failed unexpectedly shortly after the warranty expired (with only 9,000 miles past warranty). Tesla Service confirmed a main high-voltage battery defect and quoted a full battery replacement. A sudden high-voltage battery failure causes a complete loss of propulsion/power, creating a severe collision and safety hazard on public roads. There were no prior warnings until the system suddenly failed and rendered the vehicle inoperable. The vehicle is currently available for inspection. This appears to be a premature latent defect in 2021 model high-voltage battery packs.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11755436,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/15/2026","dateComplaintFiled":"08/07/2026","vin":"5YJYGAEE7MF","components":"SUSPENSION","summary":"Front suspension makes creaking noises for a few months now.  The car only makes noises when steering wheel is turned while reversing and sometimes when turning.  Took the car to Tesla and they told me since the sound is not that loud and not really reproducible, then to bring it back when it gets worse.  My car only has 34k miles on it.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11755578,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2026","dateComplaintFiled":"08/07/2026","vin":"5YJYGDEE5MF","components":"VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE","summary":"Separately, the system could not hold a consistent speed on open highway with no vehicle ahead. It would surge from a set 70 mph to roughly 72-73 mph and then drop back, repeatedly, producing a pulsing acceleration and deceleration. The system also hesitated frequently and issued repeated audible alerts without an identifiable hazard present.  I previously filed a complaint regarding phantom braking on this same vehicle (ODI number 11450326, filed February 4, 2022), which described nearly identical behavior triggered by trucks on the same Georgia-to-New Jersey route. That complaint concerned FSD/Autopilot software from 2022. The behavior described here occurs on Tesla\u2019s current v14 Lite software released to Hardware 3 vehicles in July 2026. The defect has persisted across more than four years and multiple software generations.  Unexpected hard braking at highway speed with no hazard present creates a rear-end collision risk to my vehicle and to following traffic.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11755463,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/24/2026","dateComplaintFiled":"08/07/2026","vin":"5YJYGDED0MF","components":"STEERING","summary":"The contact owns a 2021 Tesla Model Y. The contact stated that while the vehicle was parked, there was an abnormal sound while turning the steering wheel to the left or the right. There was no warning light illuminated. The vehicle was taken to an independent mechanic, and the contact was informed that the lower and upper control arms were failing. The contact was informed that the lower and upper control arms needed to be replaced. The contact was advised to take the vehicle to the dealer. The dealer was made aware of the failure. The contact stated that a service appointment was scheduled. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 100,000.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11755186,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/15/2026","dateComplaintFiled":"08/06/2026","vin":"5YJYGDEE4MF","components":"SUSPENSION","summary":"Noises started coming from suspension and I had an independent shop verify the issue. The lower control arm had separated from bushing and rubbing against subframe.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11754876,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/25/2026","dateComplaintFiled":"08/05/2026","vin":"5YJYGDEE0MF","components":"STEERING,SUSPENSION,WHEELS","summary":"Vehicle can become difficult to steer in certain situations","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11755028,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/25/2025","dateComplaintFiled":"08/05/2026","vin":"5YJYGAEE3MF","components":"AIR BAGS","summary":"Description of Safety Incident:The front passenger safety restraint system failed, displaying the warning alert: \"Seats - Front passenger safety restraint system fault / Service is required.\" This alert disables or suppresses the front passenger airbag and seatbelt restraint system, creating a direct safety hazard for front-seat occupants.Service History & Recurring Defect:On February 26, 2025 (at 50,596 miles), Tesla Service Center diagnosed an open circuit in the front passenger seat harness/back frame. Under Service Bulletin / SRS Warranty, Tesla replaced the front seat back, seat harness assembly (PN: 1489060-03-G), occupancy sensor (PN: 1099592-00-F), and SBR sensor clip (PN: 1130363-00-B).  On August 1, 2026 (at 63,583 miles)\u2014less than 13,000 miles after the initial replacement\u2014the exact same safety restraint system fault recurred.Safety Concern:The front passenger seat harness and Occupant Classification System (OCS) appear to suffer from design strain, pinching, or premature wiring degradation during normal seat movement. Because this defect disables critical safety restraint components and recurs shortly after replacement, I am submitting this report to request a federal safety review and investigation regarding Tesla Model Y front passenger seat wiring harness integrity.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11754492,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/15/2026","dateComplaintFiled":"08/03/2026","vin":"5YJYGDEE8MF","components":"SUSPENSION","summary":"Failure of the front lower lateral link and compliance link assembly.  A creaking noise when steering at low speeds prompted me to take the vehicle to be checked out at a Tesla repair shop. The vehicle required a complete replacement of these parts at an independent cost of $1,900. I have the line-item proof of parts and labor.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11754244,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/03/2023","dateComplaintFiled":"08/02/2026","vin":"5YJYGDEE1MF","components":"SUSPENSION","summary":"I am reporting a safety defect involving a severe structural metallic \"clank\" or \"clunk\" under the vehicle's chassis during rapid acceleration and sudden braking. This vehicle was previously serviced by Tesla in 2023 for this identical issue (service invoice attached).   While the repair initially suppressed the sound, the hazardous clanking noise subsequently returned, persisted for a period, and then went away on its own.The return and subsequent disappearance of the noise suggests that critical suspension or drivetrain components are shifting out of specification under load, binding, or experiencing intermittent mechanical failure.  Given the active federal investigation into 2021\u20132023 Tesla Model Y front lower lateral link separations, I am deeply concerned that the underlying component remains structurally compromised despite the 2023 service. An intermittent or settling defect still poses an imminent safety risk of sudden component separation and total loss of steering control at driving speeds.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11754296,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/07/2026","dateComplaintFiled":"08/02/2026","vin":"5YJYGDEE8MF","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE","summary":"On June 7, 2026, my 2021 Tesla Model Y with approximately 37,131 miles became completely unresponsive and could not be driven. Tesla Mobile Service replaced the 12V low-voltage battery on June 11, 2026. The official repair notes stated that the battery was replaced, proper operation was verified, there were no active alerts, and the vehicle was in excellent condition.  Shortly after this repair, multiple vehicle systems stopped functioning, including all cameras, navigation/GPS, and software/firmware updates. Tesla Service later diagnosed the vehicle as requiring replacement of the HW3 vehicle computer at a cost of approximately $3,066.  The loss of camera functionality disabled or affected multiple driver assistance features that rely on the camera system. The vehicle has been unavailable for approximately one month while awaiting repair.  During discussions with Tesla Service regarding the diagnosis, I was informed verbally by the Service Manager that they see similar HW3 computer-related issues on a regular basis (approximately every other week). I cannot independently verify that statement, but I am including it because it contributed to my concern that this may not be an isolated incident.  I am not asserting the root cause of the failure. I am submitting this complaint because the loss of the vehicle\u2019s camera system and related driver assistance functionality may represent a potential safety concern, and I believe NHTSA should be aware of this incident.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11753908,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/15/2026","dateComplaintFiled":"07/31/2026","vin":"5YJYGDEE3MF","components":"ELECTRICAL SYSTEM,STRUCTURE","summary":"My 2021 Tesla Model Y (VIN: [XXX]) experienced a serious safety malfunction during a 12V low\u2011voltage failure. When the vehicle displayed the 12V alert, it became non\u2011functional. Upon entering, no systems were operating. When I pressed the brake pedal, the interior lights flashed and both front windows began moving up and down automatically without any input. This uncommanded movement caused both windows to shatter violently inside the cabin. The glass broke along the lower section of the window, consistent with internal mechanical stress caused by the window motor cycling during a fault. This was not external impact. I have photos documenting the breakage pattern. This is a safety defect. Automatic window movement during electrical failure poses a risk of injury. Additionally, even if a customer closes a door with the window raised, the glass should not shatter. Tesla vehicles are designed with automatic window indexing and motor resistance protection. The system should adjust the window position to prevent breakage. The fact that the glass shattered indicates a failure of Tesla\u2019s safety logic and window indexing system. Tesla denied responsibility and claimed \u201cmisuse,\u201d but could not provide system logs to support this claim. Tesla also stated customers must ensure windows are lowered before closing doors, but this requirement does not exist anywhere in Tesla\u2019s manual. Tesla\u2019s explanation does not address the automatic window movement that caused the breakage. This malfunction presents a clear safety hazard: unexpected window movement, glass shattering inside the cabin, and risk of injury to occupants. I request NHTSA investigate Tesla\u2019s window indexing behavior during 12V failures, the failure of safety protections, and the risk of glass breakage caused by system\u2011initiated movement. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11754046,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/17/2026","dateComplaintFiled":"07/31/2026","vin":"5yjygaee1mf","components":"SUSPENSION","summary":"Within four months my car has suspension problems and I didn't know until my tires got bad there was a noise and I didn't know that was the suspension. I bought four brand new tires and I took it to the Tesla dealer and I told the attendant that my car was wearing the tire inside really bad. After I bought 4 brand new tires I took it to the Tesla for an alignment   and when you left the car was even worse with the noise so bad.  I am barely driving my car and I don't really know what to do if I have to take it to Tesla. I tried to get an appointment with Tesla and they are so full and my car feels like a rocking chair sometime. The tesla has only 31,000 miles.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11753772,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/29/2026","dateComplaintFiled":"07/30/2026","vin":"5YJYGAEE3MF","components":"ELECTRICAL SYSTEM","summary":"High voltage battery pack failed. It is available for inspection. No one was affected by the issue when it occurred. Tesla has inspected it and stated it has imbalance, and entire high voltage battery pack needs to be replaced. Yes, there is a warning messages on the screen. (BMS_a079 - Unable to charge - Maximum charge level reached) ...but only shows 50% State of Charge The issue happened randomly while the car was parked yesterday 7/29/2026","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11752865,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/23/2026","dateComplaintFiled":"07/26/2026","vin":"5YJYGDEE4MF","components":"SEATS","summary":"This is for a recurring front passenger safety restraint system defect on a 2021 Tesla Model Y, VIN [XXX]. The defect has now resulted in at least six service visits or invoices involving the same front passenger restraint / occupancy system concern, and Tesla has now charged $1,582.18 for another repair involving the front passenger seat cushion trim and seat back trim even though prior repairs did not permanently correct the condition. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11752211,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/22/2026","dateComplaintFiled":"07/22/2026","vin":"5YJYGDEE6MF","components":"ELECTRICAL SYSTEM,SEATS","summary":"Hello,  We have 46224 miles on the car currently. A couple of weeks back the whole battery died. Tesla replaced the battery and we picked up the car this past Friday, the XXX. After  picking up the car the driver's seat does not slide. I looked it up online on the Tesla website as well as on the app and at both the places it was strongly recommended to bring the car back to Tesla as the problem was very very likely secondary to the battery replacement. the seat does not move at all. When I spoke to customer service at out local Tesla dealership in [XXX], the earliest date they could provide us was in the first week of August! This is an urgent issue. We happen to be away on vacation that week. So we were told to review the cost estimate and then find a date on the app to bring the car in. When I questioned the estimate price, I was told that this was the worst case scenario. But the invoice clearly states Calibration, and 3 prices for a switch package all amounting to $364.45 with tax!!! Again I questioned this huge charge, considering the battery replacement and I was told almost rudely, \"That does not seem to be the issue.\" Just not right!! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11751688,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2025","dateComplaintFiled":"07/20/2026","vin":"5YJYGDEE3MF","components":"UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE","summary":"My car is having issues with downloading the software and installing it. It usually happens during the summer. 2025 summer i booked an appointment and visited the Tesla Service center. They diagnosed and told me the ECU is having trouble and need to replace same. Its cost around USD 4K. My car faced this issue right after the warranty is over. First the High Voltage batter died next day the warranty got over, but they replaced it under Battery Warranty. But ECU issue they want me to pay for the same. Its a huge cost and i do see lot of customers keep complaining about the same/similar issues all over internet. It looks like a wide spread issue which Tesla ECU fail after the warranty get over. Biggest challenge for the customers are, No Navigation, GPS is not working, All the cameras goes blind, Lane assistant doesn't work. dashcam recording doesn't work. Technically we can just charge the car and drive. No safety features work as expected.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11749826,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/08/2026","dateComplaintFiled":"07/12/2026","vin":"5YJYGDEE7MF","components":"STEERING","summary":"The electronic power assisted steering (EPAS) rack on my 2021 Tesla Model Y experienced an internal electronic failure. The failure first occurred while the vehicle was performing an automated parking maneuver (Autopark) at low speed. The vehicle displayed the warning \"Steering assist reduced / Steering may require increased effort\" (alert UI_a020_SteeringReduced).  Using the vehicle's built-in Service Mode, I retrieved the underlying diagnostic fault: EPAS3P_a072_motFeedFwdError, described by the vehicle as \"Motor control feed-forward correlation error,\" set when the difference between estimated motor torque and commanded torque exceeds 1.2 Nm. The vehicle's own diagnostic screen lists the clear condition for this fault as \"Replace EPAS,\" indicating an internal hardware failure of the primary EPAS module. The listed potential impact is \"Reduced steering assist and EAC inhibited.\" The fault initially cleared after approximately three minutes but returned and is now latched: it persists through vehicle reboots and multiple drive cycles. While the fault is active, power steering assist is reduced and lane keeping assistance / active safety steering features are inoperative.  Safety risk: steering assist can degrade without warning during low-speed maneuvers, requiring sudden and substantially increased steering effort, and lane keeping assistance is disabled. The failure occurred while an automated driving feature was in control of the steering, with no curb impact, collision, or abnormal use.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11749701,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/07/2026","dateComplaintFiled":"07/11/2026","vin":"5YJYGDEE0MF","components":"AIR BAGS,SEAT BELTS","summary":"Recurring front passenger safety restraint system fault causing incorrect occupant detection for airbag deployment. Failed and was \u2018repaired\u2019 3 times since 2024, including 2 consecutive failed repairs of the same part within the last 3 months. Tesla service advisor also mentioned informally this is a common issue. Tesla is now refusing further no-cost repair despite both recent repairs remaining under Tesla\u2019s own parts warranty.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11749310,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/30/2026","dateComplaintFiled":"07/09/2026","vin":"5YJYGDEE8MF","components":"STEERING,LANE DEPARTURE","summary":"Error ui_a020 \"steering assist reduced\" appears without any noticeable steering changes at the moment, but with a warning that steering may become increasingly harder and harder. There were recent recalls on other models of Tesla.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11748415,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/02/2026","dateComplaintFiled":"07/06/2026","vin":"5YJYGDED3MF","components":"FORWARD COLLISION AVOIDANCE,LANE DEPARTURE","summary":"Safety features on vehicle stopped working after software update was pushed to my vehicle. GPS, all cameras including backup camera and ones used for blind spots, and cruise control have all stopped working. Time displays incorrectly due to GPS issue and night mode stays on so rear view & back window stay dark making it hard to see other vehicles around me during the day. I\u2019ve followed all recommended steps to resolve and issue persists.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11747298,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2026","dateComplaintFiled":"06/29/2026","vin":"5YJYGAEE6MF","components":"WHEELS,SEATS,FORWARD COLLISION AVOIDANCE","summary":"Tesla model y is experiencing a front passenger airbag  sensor failure (OCS) covered by factory bulletin SB-23-20-002 alongside TMPS and EAEB alerts. Tesla corporate resolutions is refusing to fix these safety system failures with out charging $1400 out-of-pocket, citing warranty expired.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11744920,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/12/2026","dateComplaintFiled":"06/18/2026","vin":"5YJYGDEF6MF","components":"STEERING,LANE DEPARTURE","summary":"The steering is not functioning properly. This is sealed system and no where else I can get it. This a safety issue and I haven't seen any car steering failing like this. Even cars as old as 20 year has no such issues. This is huge slap on of $3k+ on consumer. The cars is hardly 5 year old.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11744359,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/15/2026","dateComplaintFiled":"06/16/2026","vin":"5YJYGDEE6MF","components":"SUSPENSION","summary":"2021 Tesla Model Y suffered a complete failure of the front lower lateral links, compliance links, and upper control arms at only 29,103 miles. The vehicle has been inspected by the manufacturer. It is currently being repaired at my cost. There was no warning lights or messages. I had noticed a creaking sound upon turning, especially while in reverse. I believe this mirrors the exact mechanical failures seen in NHTSA Campaign 21V835000. However, my VIN number was not listed in this recall.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11744560,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2026","dateComplaintFiled":"06/16/2026","vin":"5YJYGDEEXMF","components":"FORWARD COLLISION AVOIDANCE,LANE DEPARTURE","summary":"* What component or system failed or malfunctioned, and is it available for inspection upon request?  FSD.  It is available upon request.    * How was your safety or the safety of others put at risk? Over the course of the last two months since the last FSD update (currently on v12.6.4), at least 20 times the vehicle has not properly stayed in the lane under certain circumstances listed below.  These circumstances are always the same and it is repeatable and dangerous as the vehicle would have crashed into the center median if I had not intervened.    Repeatable conditions:  * 79 MPH * Low curvature highway at highway speeds when turning to the right only. * FSD version 12.6.4 with software version 2026.14.6 is engaged and in Assertive mode.   * Has the problem been reproduced or confirmed by a dealer or independent service center?  Tesla wanted $1k in order to reproduce and diagnose the problem, so I declined.  * Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others?  Same as above; Tesla wanted $1k in order to reproduce and diagnose the problem, so I declined.  * Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear?  None of the safety systems fired, including lane departure warning or steering correction.  FSD would not have veered out of the way of the median.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11744251,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2026","dateComplaintFiled":"06/15/2026","vin":"5YJYGDEE4MF","components":"SUSPENSION","summary":"Backed-out LH Rear Lower Fore Link bolt causing structural elongation damage to the rear subframe mounting hole, requiring full subframe replacement. Vehicle had been serviced exclusively by Tesla. Tesla issued Service Bulletin SB-25-31-004 on April 17, 2026 covering this exact condition. Tesla declined to perform the repair under the bulletin citing out-of-warranty status. A touchscreen alert directing me to service was active at the time of denial.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11743750,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/31/2026","dateComplaintFiled":"06/12/2026","vin":"5YJYGDEE0MF","components":"SEAT BELTS","summary":"We were trying to drive home and the middle seat belt, where my youngest child was sitting, would not latch. it would 'click' in, but if you pulled on it, it would pop out. This was terrifying because we had to drive home on a 2-lane highway with oncoming traffic.   I checked online and found that many others have reported this issue because the seat belt latch sits rigidly upright in a divot in the seat, which acts as a funnel to direct any crumbs or dropped items to go into the seat belt latch, which then apparently causes the issue. This is a death trap design for children, because of course children drop things and make messes all the time, and applies to all three of the seat belt latches in the back.  What is even worse about this issue is that as a parent I listen for the Click to know they have buckled, and I also check the seat belt indicator on the dash screen. Even when this model Y seatbelt latch isn't going to hold the seatbelt in place, it makes the Click sound and also shows as latched on the dash screen, giving parents a false sense of security. It looks like no children have been injured or killed yet because of this design flaw, but please do not wait for that to happen. Please make them fix this issue immediately before tragedy strikes a family.  Please watch the video I linked to in the PDF to see how the seatbelt clicks into place, but then can be pulled free by a firm tug on the seatbelt.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11743088,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/06/2026","dateComplaintFiled":"06/09/2026","vin":"5YJYGDED7MF","components":"VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE","summary":"I am submitting this complaint to request an investigation into a serious safety defect involving my Tesla vehicle. On multiple occasions, the vehicle has experienced a significant and unexpected loss of acceleration when I attempted to enter or cross intersections. Despite pressing the accelerator, the vehicle failed to respond as expected, leaving me unable to accelerate normally while entering active traffic. This is not a minor hesitation or inconvenience. It is a serious roadway safety hazard. Drivers rely on immediate acceleration when crossing intersections, turning across traffic, or merging. A vehicle that unexpectedly limits acceleration can place occupants directly in the path of oncoming vehicles, creating a substantial risk of a severe collision, serious injury, or death. I reported this issue to Tesla Service and provided multiple timestamps documenting the events. Tesla was unable to identify any fault codes or provide a diagnosis and indicated that because no fault was recorded, the issue could not be confirmed. Through independent research, I found numerous reports from other Tesla owners describing substantially similar acceleration limitation events. Many reports specifically reference Obstacle Aware Acceleration as a possible cause, and some owners report that disabling the feature resolved the issue. If a safety system can falsely detect an obstacle and reduce acceleration while a driver is actively entering an intersection, the system itself may create a greater danger than the one it is designed to prevent. I respectfully request that NHTSA investigate whether Tesla vehicles are experiencing unexpected acceleration limitation or torque reduction during intersection entry and traffic merging situations, evaluate the role of Obstacle Aware Acceleration and related software systems, determine whether a broader pattern exists, and assess whether corrective action or a recall is warranted. This could cause serious injury or fatal crash","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11742463,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/21/2026","dateComplaintFiled":"06/06/2026","vin":"5YJYGDEEXMF","components":"STEERING,SUSPENSION,LANE DEPARTURE","summary":"A 2021 Tesla Model Y experienced steering/suspension warnings followed shortly by a steering-assist reduction event.  On or around May 21, 2026, the vehicle displayed: \u201cSteering alignment service recommended \u2014 OK to drive, schedule service soon.\u201d The vehicle was brought to Tesla because the owner was concerned the car had detected a steering, alignment, suspension, or safety-related condition.  The Tesla invoice from that visit appears inconsistent. It states that \u201ca wheel alignment check was completed,\u201d but also states \u201cNo Labor Performed \u2014 Customer Did Not Authorize Repairs or Inspection,\u201d with 0.00 labor hours and no charge. A documented steering/suspension diagnostic inspection, alignment report, alert-log review, or safety assessment was not performed by Tesla or inspected. The owner was advised to replace tires and return later.  Approximately 90 miles later, during a low-speed three-point turn, the vehicle made a loud pop/clunk from the front area and displayed: \u201cSteering assist reduced \u2014 Steering may require increased effort.\u201d A related alert also stated Lane Departure Avoidance features were unavailable. This created a safety concern because steering effort may unexpectedly increase during low-speed turns or parking maneuvers.  Tesla later inspected the vehicle and documented torn front lower lateral/compliance link bushings and vehicle log data showing steering gear alerts. Tesla replaced the front lower lateral links and front lower compliance links and performed alignment work. After those repairs, Tesla stated a steering gear alert was still present and recommended steering gear/steering rack replacement with additional alignment work.  The concern is that a steering/alignment warning occurred shortly before the physical front-end failure and reduced steering-assist event, but the earlier Tesla visit does not clearly document that the warning was meaningfully inspected or safety-assessed. Vehicle is currently unsafe to drive and is in Teslas possession","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11742219,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/02/2024","dateComplaintFiled":"06/04/2026","vin":"5YJYGDED0MF","components":"POWER TRAIN,ELECTRICAL SYSTEM,LANE DEPARTURE","summary":"The vehicle\u2019s secondary Autopilot Processor / car computer is internally faulted and stuck in a continuous wake/shutdown loop. This causes severe standby battery drain (~20 miles of range lost per day while parked) and completely prevents all over-the-air software updates - including federally mandated safety recall remedies.  On April 4, 2024, Tesla Service diagnosed the fault and linked it to the drain and inability to update. On the same visit, Tesla added two safety recalls (23V-838 Autosteer controls and 24V-051 Brake/Park/ABS indicators) to the work order.  They then demanded ~$3,000 customer payment for computer replacement before the recalls could be performed.  After I declined the paid repair, Tesla marked both recalls as \u201ccompleted\u201d via software update despite the same invoice stating the vehicle could not receive updates and remained on software version 2023.38.9 (which predates both remedy firmwares they claimed was installed). Tesla is effectively paywalling federally required safety recall remedies by requiring the customer to first pay for computer replacement first. Two additional recalls remain open (21V-389 seat belt fasteners and 24V-554 hood latch). The problem has been confirmed and documented multiple times by Tesla Service.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11741705,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2026","dateComplaintFiled":"06/03/2026","vin":"5YJYGDEE0MF","components":"UNKNOWN OR OTHER,LANE DEPARTURE,BACK OVER PREVENTION","summary":"Even after the recent recall for backup camera freezing, my backup camera froze again today.  I took the car in, in the past, to report the problem and was told to reset the computer even after the technician witnessed the problem.  Got charged $300 so haven't been back.  Problem has been there for a couple of years.  I had hoped the software update would fix it but no such luck.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11741720,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2026","dateComplaintFiled":"06/03/2026","vin":"5YJYGDEE1MF","components":"ELECTRICAL SYSTEM","summary":"My 2021 Tesla Model Y experienced a critical failure resulting in the vehicle displaying diagnostic code BMS_079. After the fault appeared, I was informed that the vehicle's High-Voltage (HV) Battery requires replacement at a cost exceeding $10,000. As a result of this failure, the vehicle is no longer drivable and has been effectively rendered unusable.  The High-Voltage (HV) Battery Management System and/or HV battery pack failed, triggering Tesla diagnostic code BMS_079. The vehicle is currently unable to operate due to this fault. The vehicle and battery system are available for inspection upon request.  The sudden failure of the HV battery system created a significant safety concern because the vehicle lost its ability to operate as intended. A battery failure can leave drivers stranded unexpectedly, potentially in unsafe locations such as highways, intersections, remote areas, or during adverse weather conditions. The inability to reliably operate the vehicle creates a safety risk for both occupants and other motorists. The fault code BMS_079 was diagnosed and confirmed through Tesla's service system. Tesla service personnel indicated that the HV battery requires replacement and that the vehicle cannot be driven safely until the repair is completed. Prior to the vehicle becoming inoperable, warning messages appeared on the vehicle display indicating a problem with the battery system. The BMS_079 fault code was displayed, and the vehicle subsequently restricted operation.no warning signs prior. I am concerned that a major HV battery failure requiring a repair exceeding $10,000 occurred on a 2021 Tesla Model Y. A failure of this magnitude on a relatively modern electric vehicle raises concerns regarding battery reliability, consumer cost burden, and potential safety implications when vehicles become unexpectedly disabled. I am requesting that this issue be investigated and that appropriate action be taken to address similar failures affecting Tesla owners.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11741805,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/03/2026","dateComplaintFiled":"06/03/2026","vin":"5YJYGDEE6MF","components":"SUSPENSION,UNKNOWN OR OTHER","summary":"I purchased a 2021 Tesla Model Y (VIN: [XXX] ) used directly from Tesla. I am the first retail owner outside of Tesla. I am currently experiencing a knocking noise from the driver side suspension. I have requested that Tesla inspect and complete the following federally mandated safety recalls and service bulletins, none of which appear in my vehicle\u2019s service history: \u2022 NHTSA Recall 21V-835 / SB-21-31-003 \u2014 Front suspension lateral link fasteners may loosen and separate from the sub-frame, causing instability and crash risk \u2022 NHTSA Recall 21V-912 \u2014 Suspension knuckles may fracture \u2022 SB-20-31-006 \u2014 Front upper control arm ball joint reseal Tesla service has refused to perform these repairs free of charge, citing expired warranty (warranty expired April 5, 2025). Tesla\u2019s response does not address that these are federal safety recalls, not warranty repairs. Federal law requires recall repairs to be performed free of charge regardless of warranty status, age, or mileage. Tesla has also failed to provide written documentation confirming whether these recalls were completed prior to selling me the vehicle. Instead, I have been redirected to a self-service VIN lookup tool and a general data privacy request form \u2014 neither of which confirms when, where, or whether the recall work was actually performed. I am requesting NHTSA investigate Tesla\u2019s failure to complete these safety recalls prior to selling this vehicle to a retail customer, and their refusal to honor federal recall obligations. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11741075,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/30/2026","dateComplaintFiled":"05/30/2026","vin":"5YJYGAEE1MF","components":"UNKNOWN OR OTHER","summary":"This incident is related to Full self driving feature in my Model Y. It abruptly stopped on the road even when there was no obstacle. Luckily there were no vehicles behind my car which would otherwise resulted in accident and injuries to myself and my family.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11740671,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/28/2026","dateComplaintFiled":"05/28/2026","vin":"5YJYGDEEXMF","components":"UNKNOWN OR OTHER","summary":"While my vehicle was operating under FSD, it ran a red light at the above intersection, resulting in an accident.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11740161,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"05/26/2026","dateComplaintFiled":"05/26/2026","vin":"5YJYGDEF3MF","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"Phantom brake incident today,5/26/26. Traveling 35mph, brakes slammed on for no apparent reason.  Seatbelt tightened and my head launched forward. Neck is very strained.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11739778,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/22/2026","dateComplaintFiled":"05/24/2026","vin":"5YJYGDEE9MF","components":"SUSPENSION","summary":"Component that failed: Front lower lateral link and compliance link suspension bushings. Failed components were removed by Tesla Service and are no longer available for inspection. Safety risk: Failed suspension bushings directly compromise steering precision, vehicle stability, and handling \u2014 particularly at highway speeds. A driver unaware of this failure could experience loss of steering control or unpredictable handling without warning. Confirmed by dealer: Yes. Tesla Florida (Tampa, 11945 North Florida Avenue) confirmed the failure in writing on May 22, 2026. Technician repair notes state: \u201cinspection failed due to worn suspension bushings in the front.\u201d Tesla confirmed this was the first time these original components had ever been serviced. Invoice #[XXX]. Manufacturer inspection: Yes, repaired by Tesla Service Center. Cost: $1,669.58. Warning lamps or prior symptoms: None. No warning lights, no alerts through the Tesla app, and no prior symptoms communicated to the owner. Failure was discovered only because vehicle was brought in for an extended service agreement inspection. Assessment: Original factory suspension bushings completely disintegrated at 56,258 miles on a 2021 Tesla Model Y (VIN: [XXX] ). This is not normal wear \u2014 photographic evidence shows full structural disintegration of rubber bushing material. Other Model Y owners may be driving with identical failures without knowledge.   INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11738762,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/16/2026","dateComplaintFiled":"05/19/2026","vin":"5yjygdee7mf","components":"ELECTRICAL SYSTEM,STRUCTURE,FORWARD COLLISION AVOIDANCE","summary":"I am reporting two unresolved safety-related defects on my 2021 Tesla Model Y (VIN: [XXX] ) that occurred following paid service at Tesla's League City Service Center on 04/16/2026 DEFECT 1 \u2014 COMPUTER AND SENSOR SYSTEM FAILURE: The vehicle's onboard computer cuts in and out intermittently. Sensors fail during operation and the problem worsens significantly in high-temperature conditions. Tesla vehicles rely on their computer and sensor systems for core safety functions including collision avoidance, autopilot, and driver assist features. Intermittent failure of these systems while operating the vehicle is a safety hazard to the driver and the public. DEFECT 2 \u2014 GLOVE BOX INOPERABLE: The glove box does not open following Tesla service. The glove box in Tesla vehicles houses key vehicle documentation and is integrated into the vehicle's locking and security system. I paid $2,497.50 for service on [06/16/2026]. Both defects were either caused or left unresolved by that service. I have notified Tesla service staff directly and followed up multiple times over more than four weeks. Tesla has not responded, has not scheduled any repair, and has not refunded my money. I am filing this complaint because (1) the sensor and computer failures present an active safety risk during operation, (2) Tesla has ignored all attempts to resolve this, and (3) public reviews indicate this is a pattern affecting multiple consumers. I request that NHTSA investigate and determine whether a safety defect investigation or recall is warranted.  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11737674,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/15/2024","dateComplaintFiled":"05/13/2026","vin":"5YJYGAEE7MF","components":"ELECTRICAL SYSTEM","summary":"The vehicle\u2019s low-voltage battery system failed unexpectedly, causing a complete loss of electrical power and preventing normal vehicle access and operation. The failure resulted in my [XXX]  child becoming trapped inside the vehicle. The malfunction appears related to the 12V/low-voltage battery and/or associated power management system. The vehicles inspection invoice is available upon request.  This incident created a serious safety risk because the loss of low-voltage power prevented normal door operation and immediate access to my child. The situation posed risks of heat exposure, medical distress, panic, and delayed emergency access. Although the vehicle includes a manual emergency door release, it is not realistically accessible or operable by a baby or toddler secured in a child safety seat. A young child cannot reasonably be expected to understand, locate, or operate the manual release during an emergency. The sudden failure without warning left my child unable to exit independently while caregivers were temporarily unable to access the vehicle.  There were no noticeable warning, messages, or other symptoms prior to the failure. The low-voltage battery appeared to fail suddenly and without sufficient warning, resulting in immediate loss of access and vehicle functionality.  The problem has not yet been reproduced, but the low-voltage battery failure was identified after the incident. The vehicle has been inspected by Tesla service. No formal police or insurance inspection was performed, but a first responder was present.  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11736560,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/30/2026","dateComplaintFiled":"05/08/2026","vin":"5YJYGAED9MF","components":"ELECTRICAL SYSTEM,VISIBILITY/WIPER,FORWARD COLLISION AVOIDANCE","summary":"My 2021 Tesla Model Y HW3 experienced complete failure of all cameras, GPS, Automatic Emergency Braking, and Adaptive Cruise Control following the installation of software update 2026.8.6.1 \u2014 the OTA remedy update issued by Tesla for NHTSA Recall 26V283000. The vehicle was fully functional prior to this update.  The failure was confirmed and reproduced by Tesla's authorized service center. The service advisor confirmed in writing: \"During the update, the computer failed to reboot properly. We attempted to perform a 12V reset but unfortunately it is still stuck in the boot loop state.\" The Autopilot ECU (Primary/Turbo A) is stuck in a permanent boot loop and cannot be recovered by software means.  Safety impact: All cameras including rearview camera are completely non-functional. Automatic Emergency Braking and all ADAS features are disabled. The vehicle cannot safely detect obstacles or pedestrians. GPS navigation is frozen.  Tesla has confirmed the computer requires replacement but is classifying it as a customer-pay repair citing expired warranty, despite the failure occurring during Tesla's own recall remedy software deployment.  This vehicle meets every technical criterion of Recall 26V283000 \u2014 HW3 hardware, 2021 Model Y, software version 2026.8.6.1, complete camera failure \u2014 but does not appear in the recall VIN database. I am requesting NHTSA review whether this VIN should be included in recall 26V283000 or a related investigation.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11736263,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/07/2026","dateComplaintFiled":"05/07/2026","vin":"5YJYGDEEXMF","components":"ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE","summary":"The vehicle began experiencing repeated Autopilot/FSD failures while driving. Symptoms included sudden Autopilot disengagements, cruise control becoming unavailable, and loss of road visualization/navigation display functionality. The issue progressively worsened over time.   The vehicle was first brought to Tesla service in 2025 for the same overheating-related concern. At that time, Tesla identified a coolant-related issue, topped off the coolant system, and returned the vehicle to service. However, the problem continued and gradually became more frequent and severe afterward.  During the most recent service visit, Tesla diagnosed the HW3 Autopilot computer as overheating due to a heat transfer failure between the Autopilot board and cooling cold plate. Tesla stated that heat generated by the board could no longer be efficiently transferred to the coolant system, causing the Autopilot computer to overheat.  Tesla further advised that continued operation without repair could eventually impact additional vehicle functions, including the center display screen shutting off due to overheating-related failures.  Given the loss of driver-assistance functionality and potential impact to core vehicle systems, I am submitting this report so the issue is documented as a potential thermal management or hardware reliability concern involving the HW3 Autopilot computer system.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11734201,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/12/2026","dateComplaintFiled":"04/28/2026","vin":"5YJYGDEE0MF","components":"STEERING,SUSPENSION","summary":"My 2021 Model Y has about 24,500 miles began squeaking when turning the steering wheel or hitting bumps. I read online that many tesla owners had the same issue. The design on these weren't great allowing water to penetrate these parts and cause them to ware down faster. I already paid for the replacement of the upper and lower control arms.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11732025,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/17/2026","dateComplaintFiled":"04/18/2026","vin":"5YJYGDEE4MF","components":"UNKNOWN OR OTHER","summary":"while traveling at approximately 80 mph with Full Self-Driving (Supervised) engaged, my vehicle experienced a simultaneous failure of the Full Self-Driving computer and the Media Control Unit (MCU) touchscreen. Without any prior warning, the touchscreen went completely black, and the vehicle immediately executed an uncommanded, sharp steering maneuver into the right lane. It was very apparent that if I didn\u2019t take over it was going to continue crossing highway lanes and go off road. I have around 45k miles specifically on FSD and never has it failed in such an extreme manner. This sudden steering input put myself and other motorists at extreme risk of a high-speed collision or roadway departure. I was forced to physically overpower the steering wheel to maintain lane integrity and prevent a crash at highway speeds. The failure appeared to be a total loss of the vehicle\u2019s primary visualization and automated steering systems, leaving me with no digital feedback regarding speed or surrounding traffic while the car was still in motion. Prior to this event, there were no warning lamps or symptoms such as GPS drifting or screen lag. I have since attempted a hard reset and a full power cycle, but the critical nature of this uncommanded steering at 80 mph suggests a systemic defect in how FSD manages hardware or software failures. The vehicle and its internal data logs are available for inspection upon request. This incident has been documented in the Tesla App under a service request for a full log review.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11731681,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2026","dateComplaintFiled":"04/16/2026","vin":"5YJYGAEE7MF","components":"UNKNOWN OR OTHER,VISIBILITY/WIPER,BACK OVER PREVENTION","summary":"The rear camera has failed posing a safety issue when reversing the vehicle.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11731428,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/11/2026","dateComplaintFiled":"04/15/2026","vin":"5YJYGDEE4MF","components":"VEHICLE SPEED CONTROL,UNKNOWN OR OTHER,LANE DEPARTURE","summary":"Incident Date: April 11, 2026 Approximate Time: 6:30 PM Component(s): Unknown (Suspected: Electronic Stability Control, Steering, ADAS)  Description of Incident: On April 11, 2026, at approximately 6:30 PM, I was operating my Tesla Model Y on a highway with a self-driving mode engaged. I experienced what appeared to be a sudden, unintended acceleration combined with an erratic \"zig-zag\" steering pattern across multiple lanes. I am not certain of the technical cause, but the vehicle\u2019s behavior felt like a loss of system control that was not initiated by me or the road conditions. I had to intervene immediately to prevent an accident.  Post-Incident Actions and Manufacturer Contact: I have since contacted Tesla Service, and while they confirmed that data for that date exists, my formal \"Privacy Data\" requests for those specific logs have come back empty or missing the relevant timeframe.  Summary of Concern: I am reporting this because I suspect a serious software or hardware malfunction occurred, though I do not have the technical diagnostic to confirm which system failed. The combination of the vehicle\u2019s erratic movement and the subsequent difficulty in obtaining the data logs for this specific window of time leads me to believe there is a potential safety defect that requires investigation.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11730815,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/13/2026","dateComplaintFiled":"04/13/2026","vin":"5YJYGDEE9MF","components":"STRUCTURE","summary":"The paint on my Tesla Model Y is peeling and delaminating along both sides of the rear trunk/hatch seam, adjacent to the rear glass. The issue appears in the same location on both sides in a symmetrical pattern.  There has been no accident, impact, or external damage to these areas. The peeling began gradually and has continued to worsen over time.  The symmetry and location suggest this is not normal wear or environmental damage, but a potential defect in paint adhesion or manufacturing at the trunk seam.  This condition exposes underlying material and may lead to further deterioration, including corrosion over time.  I am reporting this as a potential manufacturing defect affecting durability of the vehicle exterior","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11730990,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2026","dateComplaintFiled":"04/13/2026","vin":"5YJYGAEE4MF","components":"ELECTRICAL SYSTEM,AIR BAGS","summary":"**What component or system failed or malfunctioned, and is it available for inspection upon request?** The vehicle experienced a critical failure immediately on the same day of purchase, rendering it not functioning or inoperable. It was deemed to be preexisting from the dealership I bought it from. The battery is malfunctioning affecting the driving capacity and range.  ---  **How was your safety or the safety of others put at risk?** The failure created a significant safety concern, as the vehicle was not operating reliably immediately after purchase. This placed me at risk of being stranded and potentially exposed to hazardous conditions, including loss of transportation in unsafe or uncontrolled environments. Or stopping while driving.  ---  **Has the problem been reproduced or confirmed by a dealer or independent service center?** The issue was immediately reported to the dealership, and they acknowledged the problem by agreeing to an exchange of the vehicle due to its defective condition. It was confirmed by a service center of the car's manufacturer. ---  **Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others?** At this time, the vehicle has inspected by the manufacturer. ---  **Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear?** Yes, although the manufacturer can't pinpoint when they started but said they had been on since ATLEAST March 10. My purchase was made April 1, undisclosed to me of this huge issue.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11730585,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/06/2026","dateComplaintFiled":"04/11/2026","vin":"5YJYGDEE1MF","components":"SUSPENSION","summary":"Squeaking (lubrication failure) of the front suspension components, prematurely, are a common and widespread issue with Tesla vehicles.    I have approximately 60k miles on my model Y and the front control arms are making noises.  Tesla wants to replace a significant amount of suspension components at a high cost, instead of a recall (or creating serviceable lubrication points on these components).  The NHTSA needs to hold Tesla accountable for faulty suspension design and lack of maintainability leading to premature failure.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11729370,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/02/2026","dateComplaintFiled":"04/06/2026","vin":"5YJYGDEE2MF","components":"SEAT BELTS","summary":"The back drivers side seatbelt belt does not latch. The manufacturer refuses to fix without a fee.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11729305,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/16/2025","dateComplaintFiled":"04/05/2026","vin":"5YJYGDEE5MF","components":"STEERING,LANE DEPARTURE","summary":"Getting message on screen since october 2025. That time total milage on my car was less then 30,000 STEERING ASSIST REDUCED and LANE DEPARTURE AVOIDANCE FEATURE UNAVAILABLE. I did reset / restart the vehicle / soft / hard reset, software update. and This both message got disappear and then again after sometimes its keep coming back. So i did appointment to rocklin tesla center and they gave me cost estimate $5770. Thats way too much so i decline but they said those message might keep popping up because of LOW VOLTAGE DISTRIBUTION AND CONTROLLERS. So i accepted that service and paid $359.68. But i am still getting same both messages on my tesla screen. Sometimes it does comes and sometimes it does not.  I did online research and people with same problem stating that because of TESLA's poor manufacturing steering wheel and some kind of faulty circuit board causing this issue.  My car never been to any accident and its very low on milage.  Please look for other tesla owner who has same problem and tesla has to fix this problem without charging this much amount.  Thanks","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11727700,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/19/2026","dateComplaintFiled":"03/28/2026","vin":"5YJYGDED5MF","components":"STEERING,ELECTRICAL SYSTEM,SERVICE BRAKES","summary":"I was entering the on-ramp to [XXX] , from [XXX] , to merge onto the freeway east bound towards [XXX] , when my Tesla suddenly lost all power, the brakes did not work and the power steering completely failed making it feel like it was locked up. I was traveling approximately 40-50 mph at the time nearing the gore point to merge onto the freeway. Fortunately I was in the inside lane and I rolled to a stop away from other vehicles. I could not steer at all. Had I been completely on the freeway, I could have been rear ended badly. I had my two young boys in the vehicle with me, both [XXX]  and [XXX] . We were completely trapped in the vehicle with no power. My [XXX]  old remembered to use the manual latch to get out. I opened my door manually and It broke my driver side glass window. Vehicles were passing us rapidly to enter the freeway. I called my husband who is a police officer and he came and picked us up. We called Tesla who said they could not get a read on our battery whatsoever. We called a tow company and had this vehicle towed to Tesla repair center in [XXX] , after reporting our traumatic event. They claim our warranty is expired, but our vehicle only has 37,638 miles and should be covered under the 8 year, 120,000 mile warranty that covers a major malfunction like this.  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11725975,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/19/2026","dateComplaintFiled":"03/20/2026","vin":"5YJYGDEEXMF","components":"ELECTRICAL SYSTEM","summary":"While on my way to run an errand, I opened up the back door to strap my 2 year old in, when i closed the door, the car would not open whatsoever, after trying for a few minutes with the phone key app for tesla and the physical key fob, nothing would work. I had to end up calling 911 and firefighters came out and had to physically open the door, which broke the window. The car was completely unresponsive and would not turn on. After researching what happened, it turns out the 12v battery had died. I was able to jumpstart the car with jumpers and that was able to open up the rest of the car's doors. However, during the time my son was stuck inside with the over 95 degree weather, the had no safety mechanism in place to open it physically like a traditional key fob would. It is very disheartening knowing my son could have potentially lost his life over something so simple that could be resolved with a physical keyhole on the outside like almost every traditional vehicle has. This is something that should not occur, ever. The fact that the car was able to open up once more before completely dying and perfectly at the wrong time after closing the door while my son was trapped in there in complete heat was very disappointing.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11723794,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/06/2026","dateComplaintFiled":"03/12/2026","vin":"5YJYGDEE0MF","components":"UNKNOWN OR OTHER","summary":"I own a 2021 Tesla Model Y with approximately 46,500 miles. The vehicle is currently displaying battery error code BMS_a079, and the battery will only charge to approximately 30%, which severely limits the driving range and makes the vehicle unreliable for normal use.  I reported this issue to Tesla on March 6, but the earliest service appointment available to me is March 17 at the Tesla service center in Fayetteville, Georgia. Because Tesla service centers are not widely available, I must travel to another city to have the vehicle inspected.  The limited battery charge creates a difficult situation because I must determine how to get the vehicle safely to the service center with very restricted range. I may have to arrange towing or attempt to drive a vehicle that cannot fully charge.  This issue has also created a hardship for my household. I have a toddler and normal daily responsibilities, including errands and transportation needs, but the vehicle cannot reliably be used due to the charging limitation. Being without dependable transportation for an extended period of time places families like mine in a very difficult position.  This problem appears to be related to the vehicle\u2019s battery management system and is not the result of driver misuse. Consumers should not be placed in situations where a major battery fault leaves them with limited transportation options while waiting extended periods for service, especially when service centers are not easily accessible.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11720876,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/25/2026","dateComplaintFiled":"02/27/2026","vin":"5YJYGDEE8MF","components":"VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE","summary":"Vehicle will suddenly apply brakes while using standard cruise control for no apparent reason. This is extremely dangerous as it has almost caused several accidents on the highway. I have almost been rear-ended several times. This is a very common problem and well documented problem referred to as \"phantom braking\" on Teslas and something needs to be done immediately.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11720961,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/26/2025","dateComplaintFiled":"02/27/2026","vin":"5YJYGDEEXMF","components":"FORWARD COLLISION AVOIDANCE,LANE DEPARTURE","summary":"The vehicle's Autopilot/Full Self-Driving (HW3) computer has failed at approximately 70,000 miles. Tesla Service has diagnosed the vehicle as requiring replacement of the HW3 computer.   As a result of this failure, multiple safety related systems are inoperative, including collision avoidance, lane assist, lane departure warning, automatic wipers, and other driver assistance features including adaptive cruise control. The vehicle is also unable to receive over-the-air software updates, including potential safety updates.  In addition, the vehicle experiences system lag, including delay when shifting into Drive or Reverse. The center display is slow to respond, and certain media and software features are no longer functional due to inability to update.   This condition increases safety risk because active safety systems designed to assist with collision prevention are disabled. The failure appears to be hardware-related and not due to normal wear.   Tesla has confirmed the need for computer replacement but has declined coverage as the vehicle is outside warranty.   The failed component should be available for inspection upon request.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11719252,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/19/2026","dateComplaintFiled":"02/19/2026","vin":"5YJYGDEE3MF","components":"STEERING,SUSPENSION,WHEELS","summary":"Both torn bushing and broken links at 29k miles.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11718843,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2026","dateComplaintFiled":"02/18/2026","vin":"5yjygdeexmf","components":"STEERING,LANE DEPARTURE","summary":"The car suddenly reduced lane assistance and steering assistance functionality. After calling Tesla they said it is not a software issue. I checked the service mode and it indicated a malfunction in the steering assist motor, which apparently costs $3500 to replace. Online, I have found many complaints about this problem that are not resolved by software updates. In addition, there was a large number used steering assist motors for sale online which indicates a more wide spread problem. This is not normal for cars to have this failure prematurely and is a serious safety hazard. I read online that some had their steering EPAS get locked while driving on the highway and nearly destroyed their Teslas","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11718296,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/12/2026","dateComplaintFiled":"02/16/2026","vin":"5YJYGDEE8MF","components":"SUSPENSION","summary":"Vehicle experienced front suspension lateral link failure. The links separated from the sub-frame due to improperly secured fasteners. This is the exact defect described in existing recall SB-21-31-003 / NHTSA Campaign 21V835000.  The existing recall states 'front suspension lateral link fasteners may loosen, allowing the lateral link to separate from the sub-frame.' This vehicle has this identical manufacturing defect but was not included in the recall database.  Tesla Service confirmed the links 'fell out' and separated from the sub-frame at approximately 65,000 miles. Technician notes indicate a 'speed mismatch between wheel and motor' caused by the link separation - this is the symptom of the underlying fastener defect.  The failure resulted in loss of steering control and made the vehicle undriveable (VOR - Vehicle Off Road). This is a safety-critical manufacturing defect affecting front suspension, creating crash risk due to sudden loss of vehicle stability and control. Owner is being charged for repair of a known manufacturing defect that should have been covered under the existing recall. This suggests the recall scope was too narrow and did not capture all affected vehicles with this defect.  Request investigation into whether recall should be expanded to include additional affected vehicles.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11718301,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2024","dateComplaintFiled":"02/16/2026","vin":"5YJYGDEE5MF","components":"STEERING","summary":"front subframe and both front lateral links came loose due to welded nut not present","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11718136,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/14/2026","dateComplaintFiled":"02/15/2026","vin":"5YJYGDEE9MF","components":"SUSPENSION","summary":"The upper control arm bolt came loose on its own.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11717262,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/01/2025","dateComplaintFiled":"02/11/2026","vin":"5YJYGAEE1MF","components":"STEERING","summary":"Received a notice that steering assist may be reduced.   Other model year Ys have been recalled due to the same issue. It doesn\u2019t make sense that this should fail in a vehicle that is 5 years old with no accidents and low mileage. This is a safety issue due to manufacturing defect and should be covered under warranty.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11715486,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/09/2025","dateComplaintFiled":"02/04/2026","vin":"5YJYGAEE1MF","components":"ELECTRICAL SYSTEM,STRUCTURE","summary":"On [XXX], after placing my young child in my Tesla and closing the door, the 12V battery failed suddenly and the vehicle became inaccessible. I was unable to unlock or enter the car. I did not receive any warning or alert that the 12V battery was about to fail.  The vehicle was in my garage, and the window automatically cracked, which allowed me to monitor my child while I sought help. I called Tesla Roadside Assistance at 8:59 AM. During the call, the representative reassured me that help was being dispatched and at times described the service provider as \u201con the way\u201d (timing details such as \u201cwithin ~45 minutes\u201d and the length of the initial call are my best estimates).  After continued waiting with my child confined inside the vehicle, I contacted emergency services due to the safety risk. I called 911 at 10:03 AM.  I later had the 12V battery replaced at my own expense. This incident involved a sudden electrical failure without warning that resulted in a child being trapped inside a disabled vehicle, and I am also concerned about the accuracy and effectiveness of roadside assistance dispatch communications during the incident.  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11713621,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/27/2026","dateComplaintFiled":"01/27/2026","vin":"5YJYGDEE2MF","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"When driving with cruise control engaged the car randomly brakes and shows a \"curvature assist \" indication. The car quickly slows from 55 to 35 with no warning. This primary happens on a straight road, not a curve. I am concerned about the traffic behind me.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11713780,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/27/2026","dateComplaintFiled":"01/27/2026","vin":"5YJYGDEF6MF","components":"STEERING","summary":"Lower front control arms are bad. Was told by tire company they need replaced. Quote about 2k","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11713129,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/24/2026","dateComplaintFiled":"01/24/2026","vin":"5YJYGDEE3MF","components":"STEERING,SUSPENSION","summary":"There is a rip in the lower control bushing making steering difficult to control. I see that this is a common issue but no recall yet. My car has only 28k miles.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11712905,"manufacturer":"Tesla, Inc.","crash":true,"fire":true,"numberOfInjuries":0,"numberOfDeaths":1,"dateOfIncident":"10/30/2024","dateComplaintFiled":"01/23/2026","vin":"5YJYGDEE6MF","components":"ELECTRICAL SYSTEM","summary":"The contact's client owned a 2021 Tesla\u00a0Model Y. The contact stated that while his client was driving at an undisclosed speed under 60 MPH, the vehicle caught fire in an unknown location. The origin of the fire was unknown. The contact stated that his client attempted to unlock the vehicle doors, but the driver's handle did not work as intended, trapping the contact's client in the burning vehicle. The contact stated that the police and fire department arrived, but were not able to get close enough to the vehicle due to the inferno. The contact's client succumbed to the fire. The fire department extinguished the fire after approximately 40 minutes. The vehicle was destroyed but towed to a tow yard. The manufacturer was notified of the fatality. No further information was available as of yet. The failure mileage was unknown.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11712754,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/19/2026","dateComplaintFiled":"01/22/2026","vin":"5YJYGDEE7MF","components":"POWER TRAIN","summary":"My heat pump and ac unit went out and Tesla wants me to pay $4000 for a faulty part that broke in less then 3 years","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11711113,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/22/2025","dateComplaintFiled":"01/15/2026","vin":"5YJYGDEF6MF","components":"ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM","summary":"After charging the vehicle threw error code \u201cBMS_a079 Unable to charge - Maximum charge level reached Reduced maximum charge level - Schedule service\u201d. The car would no longer charge and had to be taken in for service. Tesla advised the High Voltage battery needed to be replaced. Replacing the High Voltage battery resolved the issue.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11710416,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/01/2025","dateComplaintFiled":"01/12/2026","vin":"5YJYGAEE6MF","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE","summary":"I parked my Tesla vehicle in a friend\u2019s driveway. When I returned and opened the driver\u2019s door, I entered the vehicle and attempted to put it into Drive. At that point, the vehicle display went completely blank and the vehicle became inoperable.  I then attempted to open the door from inside the vehicle, but the door would not open and I was unable to exit the car. I was effectively locked inside the vehicle.  I contacted Tesla customer support and remained on the call for approximately 1.5 hours before receiving assistance. Tesla customer support confirmed that the issue was caused by failure of the 12-volt battery.  At the time of the incident, the outside temperature was below 0 degrees centigrade. The incident occurred in Cedar Rapids, Iowa.  There was no prior warning or notification from the vehicle or the Tesla mobile app indicating that the 12-volt battery was at risk of failure. The failure resulted in loss of vehicle function and inability to exit the vehicle, creating a serious safety concern.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11709822,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/26/2025","dateComplaintFiled":"01/09/2026","vin":"5yjygdef4mf","components":"UNKNOWN OR OTHER,VISIBILITY/WIPER,LANE DEPARTURE","summary":"I noticed the windshield washer nozzle on the passenger side isn't either working or not there. I reached out to Tesla, and also stopped by a Local Dealership and they told me that it would cost me out of pocket, since it's out of warranty.   Secondly, the left side driver repeater camera has a Glare when turned at night time only. which is quite dangerous due to very less visibility due to the Glare of the Turn signal light that causes the repeater camera to function properly. this is a on going known problem. I have reached out to Tesla for this matter. and I was advised that it would not be covered since it's not under warranty.   This issue should be a recall that Tesla should fix. this isn't an issue caused by normal wear and tear it's a manufacturer defect.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11708722,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/29/2025","dateComplaintFiled":"01/05/2026","vin":"5YJYGDEE6MF","components":"STEERING","summary":"On Monday 12/29/2025, while driving my 2021 Tesla Model Y on the highway at approximately 70 mph returning from DTW Airport to my home with my children in the vehicle, the steering suddenly locked / the steering wheel would not turn. I was able to pull over to the shoulder. There were no warning lamps or warning messages displayed before or during the failure.  After pulling over, I powered the vehicle off and back on. The steering partially worked again, and I was able to drive home. Later the same day at my friend\u2019s house/driveway, the steering locked out again and this time it was completely locked, making the vehicle not safely drivable. Again, there were no warning messages or symptoms prior to the lockout.  Tesla Service provided a written estimate documenting the complaint \u201csteering locked out / cannot drive\u201d and proposed replacing the steering gear/steering rack (\u201cSteering Gear LHD,\u201d part number 1188832-00-B) plus alignment, total about $3,127.70, at 96,042 miles. The vehicle and component are available for inspection upon request (Tesla can retain the replaced part).  This is a safety defect concern because sudden loss of steering control on a highway without warning could lead to a crash, especially with passengers/children in the vehicle.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11708542,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/24/2025","dateComplaintFiled":"01/03/2026","vin":"5YJYGDEF9MF","components":"SUSPENSION","summary":"Both front half shafts failed and had to be replaced by Tesla. I did research and this part is known to be substandard, was recalled in China, and remains a problem in the US.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11708424,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/14/2025","dateComplaintFiled":"01/02/2026","vin":"5YJYGDEE0MF","components":"ELECTRICAL SYSTEM","summary":"The contact owns a 2021 Tesla Model Y. The contact stated that while the vehicle was parked, the contact observed the code BMSA079 on the computer, and messages \"Vehicle Unable to Charge to Maximum Charge Level\" and \u201cMaximum Charge Level Reached - Reduced Maximum Charge Levels\" were displayed. The vehicle was taken to a dealer, and it was determined that one coil in the battery was inoperative, and the dealer reduced the charge and refused to increase the battery charging level. The manufacturer was notified of the failure. The failure mileage was 155,000.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11708023,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/12/2024","dateComplaintFiled":"12/31/2025","vin":"5YJYGAEE8MF","components":"ELECTRICAL SYSTEM","summary":"The vehicle\u2019s high-voltage battery and charging system experienced repeated failures, preventing charging while the vehicle was parked. This issue occurred three times:  January 2024: Charging error \u201cBMS_a079. Unable to charge\u201d appeared. Vehicle was stranded and required service intervention. Mileage ~28,125.  November 2024: Same charging error during winter travel, vehicle stranded mid-trip, creating safety risk for passengers. Mileage ~38,744.  September 2025: Charging error recurred mid-trip, vehicle had to be left at a service location. Mileage ~48,918.  All incidents were reported to Tesla under battery warranty. Repairs were attempted each time, but the problem recurred. A repurchase request was submitted after the third incident and was denied, with only a goodwill service credit offered.  Safety concerns include the risk of being stranded, particularly during long trips or in winter conditions, which could affect passengers and other road users. The battery and charging system were inspected by Tesla service personnel after each incident, and the failure was confirmed each time.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11708085,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"12/31/2025","dateComplaintFiled":"12/31/2025","vin":"5YJYGDEE1MF","components":"UNKNOWN OR OTHER,SERVICE BRAKES","summary":"Picked up car from tesla service on 12/30/2025. On [XXX] at around [XXX] I had pressed the car break and suddenly accelerated and lead to crashing into the pole. I am concerned about the safety and if it is drivable.  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11705202,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/28/2025","dateComplaintFiled":"12/15/2025","vin":"5YJYGDED6MF","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER,VISIBILITY/WIPER","summary":"In May 2025, Tesla pushed an over-the-air (OTA) software update overnight while the vehicle was parked. When the vehicle was started the following morning, the update had failed mid-process and stalled at approximately 50%.  Immediately upon startup, the backup camera and navigation/maps stopped functioning. The vehicle has been unable to complete subsequent software updates since.  Tesla service later inspected the vehicle and indicated that the main computer/ECU was stuck in a loop and required replacement. The backup camera and navigation loss occurred immediately following the OTA update and persisted for several months despite multiple service attempts.  Due to the vehicle\u2019s rear design and limited rear window visibility, operating the vehicle in reverse without a functioning backup camera significantly impairs visibility. Even when using mirrors or physically turning to look backward, rearward visibility is restricted.  As a result, the loss of backup camera functionality presents an ongoing, daily safety hazard during normal vehicle operation.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11704381,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/15/2025","dateComplaintFiled":"12/11/2025","vin":"5YJYGDEE2MF","components":"POWER TRAIN,SEAT BELTS,FORWARD COLLISION AVOIDANCE","summary":"In early Nov 2025 my Tesla Model Y began intermittently showing warnings about the forward collision warning system and multiple sensors being offline. Tesla service replaced a faulty connector on Nov 3.  On Nov 15, 2025, about two weeks later, the car had a sudden drivetrain failure while I was parking on a steep hill. I heard a loud bang from the front of the car and the vehicle immediately lost drive power and had to be towed. Tesla diagnosed a failed front motor inverter that blew the high-voltage pyrofuse and damaged the 12V battery; they replaced those parts. The vehicle is available for inspection and the repaired components and records are with Tesla.  After that repair the car needed another visit for alignment and has continued to show worrying behavior: \u201cVCFRONT offline/unable to contact VCFRONT\u201d in the service menu, repeated \u201cautopilot computer overheating\u201d messages, intermittent loss or reduction of regenerative braking (braking feel changes unpredictably), a rear right seatbelt malfunction warning (later inspected and cleared by Tesla), and what appears to be significantly increased battery drain compared to before the inverter failure.  This has now resulted in four service visits within about a month, all at Tesla service centers (no police, insurance, or independent shops involved). Tesla has confirmed the inverter/pyrofuse/12V failure and says the overheating was due to an air pocket in the cooling system, but the VCFRONT messages, inconsistent regen braking, and increased drain have not been fully resolved or clearly explained. I am concerned that a sudden loss of power, loss of regen, or failure of VCFRONT/autopilot systems could recur at speed or in traffic, creating a serious safety risk.  Please note that I'm only able to view partially-complete paperwork from the latest service appointment in the Tesla app. I have requested this documentation from Tesla and will be able to provide all the service reports and communication as a follow-up.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11704000,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/10/2025","dateComplaintFiled":"12/09/2025","vin":"5YJYGAEE1MF","components":"ELECTRICAL SYSTEM,ENGINE","summary":"I am filing this complaint regarding a high-voltage battery defect in my 2021 Tesla Model Y. The vehicle has been diagnosed by Tesla Service, and both the technician and service advisor confirmed that the high-voltage battery has an internal short. This is a critical failure involving the primary energy/storage system of the vehicle.  Despite acknowledging the internal failure, Tesla is denying warranty coverage for the battery replacement. They have stated that failure is internal, and is not caused by anything external   The failure was not caused by an accident, environmental exposure, or improper use. This appears to be a component-level defect within the 2021 Tesla Model Y battery packs   Considering Tesla has issued prior service bulletins for Model Y high-voltage battery quality issues in adjacent model years, this may indicate a broader pattern of battery defects. They are trying to charge people over $12,000 for battery replacements that should be covered by tesla due to poor workmanship and materials used. Many have had to have multiple battery packs replaced.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11703701,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/08/2025","dateComplaintFiled":"12/08/2025","vin":"5YJYGDEE5MF","components":"STRUCTURE","summary":"Frunk (Hood) has been randomly opening at times when the car is parked.  Today it opened after being parked at my office parking lot for 3 hours.  I am concerned that this can occur while driving, especially on the highway, potentially causing a deadly accident.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11703481,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/06/2025","dateComplaintFiled":"12/06/2025","vin":"5YJYGDEE2MF","components":"UNKNOWN OR OTHER","summary":"Tesla's Full Self Driving (FSD) stopped my car on trolley tracks today, and would have stayed on the tracks for a minute if I hadn't taken control and driven off the tracks.  This occurred in downtown San Diego, where the trolley (light rail) has many level street crossings.  They are well marked.  You are not supposed to enter the zone around the tracks until the vehicle ahead of you has moved far enough for you to be able to cross the tracks and get safely past them.  I was using FSD.  It drove my Tesla onto the tracks before the car ahead of me had given me room to get off the tracks.  The line of traffic was stopped for a red light.  I would not have been able to drive forward until the light changed, perhaps over a minute.  So, I took over and manually drove the car into the adjacent lane, which luckily was empty, and off the tracks.  If a train had come while FSD was still in control, this would have killed me, and perhaps other nearby people.  There was no warning message or other indicator.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11701878,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/21/2025","dateComplaintFiled":"11/28/2025","vin":"5YJYGDEE1MF","components":"SEAT BELTS","summary":"Left rear passenger seatbelt stopped working.  There are no visible issues with the belt, metal plug or receptacle, but for some reason the seatbelt will not engage nor click in to secure the belt onto the passenger.  This is a safety issue as my daughter typically sits in this seat and she cannot safely sit there now without a functioning seat belt.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11700791,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/21/2025","dateComplaintFiled":"11/21/2025","vin":"5yjygdee2mf","components":"STEERING,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"The car has a feature called \"curvature assist\" that takes control of braking and steering at times when using cruise control. The incidents are at times surprising as there is no curvature present but the braking is suddenly applied. This is a surprise for both the driver and any following traffic. The car would be safer if this feature could be disabled but that is not possible.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11700358,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/14/2025","dateComplaintFiled":"11/19/2025","vin":"5YJYGDEEXMF","components":"POWER TRAIN,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL","summary":"Detailed Description of the Defect:  Friday Incident: While picking up my son from school, the vehicle abruptly disabled multiple safety and driver-assist features. The car rolled backward on a slight incline, failed to display any surrounding vehicles on the FSD visualization, and retained accelerator input even after I removed my foot from the pedal. The vehicle continued to speed up slightly in Drive and Reverse without my input. Soft resets did not resolve the issue.  Monday Incident (Collision Caused by Malfunction): On Monday morning, the same malfunction occurred. As I reversed into my garage with the door opening, the car again held the accelerator input after I lifted my foot, causing the vehicle to continue moving backward unexpectedly. The vehicle struck my garage door, causing property damage and a dent to the trunk.  This was not driver error. It was unexpected propulsion after pedal release \u2014 an extremely dangerous condition.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11700389,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/19/2025","dateComplaintFiled":"11/19/2025","vin":"5YJYGDEE9MF","components":"SUSPENSION","summary":"The front suspension on my 2021 Tesla Model Y developed progressive creaking and groaning noises during low-speed turning, especially in parking lots or when maneuvering. The noise began intermittently around 45,000 miles and became much louder by around 86,000 miles, which made me concerned about a potential safety issue before a long family trip.  The sound comes from the front lower suspension area and indicates that something may be loose or failing. I am worried about the possibility of losing steering control if the suspension components separate or shift while driving, especially with my children in the car.  The Tesla Service Center in Lisle, Illinois inspected the vehicle and informed me that both front lower lateral links and both front lower compliance links must be replaced (all four front suspension links). The repair estimate is about $1,600.  This problem appears identical to the condition described in Tesla\u2019s campaign/recall SB-21-31-003 / NHTSA 21V835, which involves improperly torqued front lower lateral link fasteners on 2020\u20132021 Model Y vehicles. My vehicle shows identical symptoms and identical components, but my VIN does not appear in the recall.  I contacted Tesla corporate support by email requesting a safety/goodwill review, but I have not received any response.  I believe this issue is safety-related and may indicate that more vehicles should be included in the existing recall. I am attaching the Tesla service diagnosis confirming the required replacement of all four front suspension links.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11699553,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/14/2025","dateComplaintFiled":"11/15/2025","vin":"5YJYGDEE8MF","components":"UNKNOWN OR OTHER","summary":"I dropped my kids to school and started reversing the car without seatbelts. Thinking that I will get out of the parking lot and then put the seatbelt on. Car will stop and goes into park mode. Somehow I came out of the parking lot and about to put and drive again same thing. Car will go into park mode. Somehow I started coming out of the parking lot and took a pause. Same thing again car stops and goes into park mode. It was almost the car behind me about to hit. I guess this is a bug of the \u201cHold\u201d mode.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11698390,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/03/2025","dateComplaintFiled":"11/09/2025","vin":"5YJYGDEEXMF","components":"SUSPENSION","summary":"My 2021 Model Y at 49,865 miles had a safety-critical failure of the \"front lower compliance and lateral links.\" The Tesla technician confirmed it was a \"safety issue.\"","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11697715,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/04/2025","dateComplaintFiled":"11/05/2025","vin":"5YJYGDEFXMF","components":"ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES","summary":"The contact owns a 2021 Tesla Model Y. The contact stated that while driving uphill at an undisclosed speed, there was an abnormally loud pop coming from the vehicle. No warning light was illuminated. In addition, the contact stated that the vehicle lost automotive power and rolled away in reverse downhill towards oncoming traffic. The contact was able to avoid oncoming traffic and reverse onto the shoulder of the road; however, the driver\u2019s side rear driver\u2019s door failed to unlatch or open as intended while using the interior door handles. A local tow truck arrived on scene, and the passenger\u2019s side door failed to open as intended with the exterior door handle. The vehicle was towed to a local dealer, where it was diagnosed, and determined that the 12-Volt battery needed to be replaced. The vehicle was repaired but remained at the local dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 60,000.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11697086,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/26/2025","dateComplaintFiled":"11/03/2025","vin":"5YJYGDEE7MF","components":"ELECTRICAL SYSTEM,STRUCTURE","summary":"This incident appears to relate to NHTSA ongoing investigation at Tesla's low voltage battery system failure causing door handle malfunction.   (September 26, 2025) 2021 Model Y front and rear doors (all four) was locked down with a seven years old child inside the car at home garage driveway. Mom unable to open up doors from exterior. A few hours later, left driver door was able to open but other passengers door remained locked down. (October 2, 2025) Sent Model Y to Tesla service center and identified low voltage battery and vehicle controller failure. Tesla technician replaced those electrical components with service fee charged.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11697124,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/02/2025","dateComplaintFiled":"11/03/2025","vin":"5YJYGDEE0MF","components":"SEAT BELTS","summary":"Both rear seat belt buckles (driver-side rear and center) fail to latch securely. The metal tongue inserts fully into the buckle but does not lock with an audible click and releases immediately upon light tension. This prevents the seat belts from restraining passengers in a crash.  - No visible debris, damage, or contamination in either buckle. - Issue occurs consistently on multiple attempts and with different seat belt tongues. - Vehicle is 2021 Model Y Long Range with 83,610 miles. - **Problem first noticed yesterday (November 2, 2025)**. - Tesla Service has refused repair under warranty, stating the vehicle is out of warranty, despite this being a critical safety component governed by FMVSS 209.  This is a **safety defect**, not normal wear. The rear seat belts are **inoperable**, rendering the rear seating positions **unsafe and non-compliant with federal safety standards**. Similar failures are widely reported by other Model Y owners on NHTSA and Tesla forums.  REQUEST: Please investigate this recurring seat belt buckle latching failure in Tesla Model Y vehicles. A recall or safety improvement campaign may be warranted.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11697063,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/02/2025","dateComplaintFiled":"11/02/2025","vin":"5YJYGDEE4MF","components":"ELECTRICAL SYSTEM,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"On October 2, my Model Y battery was replaced with a defective cell. Tesla service center replaced the battery. The vehicle could not charge or operate, making it unable to be driven.  Today, November 2, while driving my car, my Tesla ABS system and other battery components experienced total failure while driving. For a brief period of time, I was unable to brake completely and my vehicle felt like it was skidding. At the time this occurred, my 1 year old daughter and pregnant wife were in the vehicle. This could have been much worse.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11696758,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/31/2025","dateComplaintFiled":"10/31/2025","vin":"5YJYGDEE3MF","components":"SUSPENSION","summary":"The contact owns a 2021 Tesla Model Y. The contact stated that while driving at an undisclosed speed, there was a loud clunking sound coming from the rear driver\u2019s side of the vehicle. There was no warning light illuminated. After the failure had occurred, the mechanic who towed the vehicle informed the contact that the failure could be related to a detached axle. The vehicle was towed to the dealer, where it was diagnosed and determined that the front suspension lateral link had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. After researching, the contact discovered NHTSA Campaign Number: 21V835000 (Suspension). The contact expressed concerns that the vehicle should be included in the recall due to the similarities between the reported failure and the recall summary. The approximate failure mileage was 45,483.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11696064,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/28/2025","dateComplaintFiled":"10/28/2025","vin":"5YJYGDEE2MF","components":"ELECTRICAL SYSTEM","summary":"The driver rear left side door is unclear electrical control and broke so I cannot open the door from the outside. I have a child inside. This is an extreme safety hazard were an accident to occur.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11695849,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/27/2025","dateComplaintFiled":"10/27/2025","vin":"5YJYGDEEXMF","components":"VEHICLE SPEED CONTROL","summary":"The contact owns a 2021 Tesla Model Y. The contact stated that while coasting into the garage, the vehicle independently accelerated. No warning light was illuminated. An independent mechanic or dealer was not contacted. The vehicle was not taken to a dealer or independent mechanic to be diagnosed or repaired. However, the contact was in the process of repairing the vehicle. The manufacturer was not notified of the failure. The approximate failure mileage was 38,727.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11694151,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/17/2025","dateComplaintFiled":"10/17/2025","vin":"5YJYGDEE8MF","components":"UNKNOWN OR OTHER,SERVICE BRAKES","summary":"I am reporting a safety issue involving my 2021 Tesla Model Y. The vehicle recently displayed a \u201cParking brake function degraded\u201d warning. The car has only 91,000 miles and is approximately four years old, which is far too soon for a failure of a critical safety component such as the electronic parking brake.  Please investigate whether this issue is part of a wider defect affecting Tesla Model Y vehicles. This should not occur on a relatively new car with moderate mileage.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11693540,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/04/2025","dateComplaintFiled":"10/15/2025","vin":"5YJYGDEE1MF","components":"UNKNOWN OR OTHER","summary":"Rear cameras and side cameras suddenly failed resulting in low visibility and severe blind spots increasing the chances of collision with other vehicles, people, etc.  It is reproducible at the dealer and they are trying to fix the problem by replacing the computer. It can be inspected until dealer repairs the issue.  The vehicle has only been inspected by the dealer. There was a warning on the screen starting that cameras are temporarily unavailable but camera function did not return after a week and brought to the dealer for repair.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11693127,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2025","dateComplaintFiled":"10/13/2025","vin":"5YJYGDEE5MF","components":"ELECTRICAL SYSTEM,LANE DEPARTURE,FORWARD COLLISION AVOIDANCE","summary":"I was driving along one of the main highways in Orlando, Florida called [XXX], on Wednesday [XXX], in my Model Y Tesla.  I was between the exits of [XXX], and [XXX].  I was in the middle lane.  There was a software update issued the previous Sunday.  The warning came on the display that the lane changing was not valid.  At that point the car took over and accelerated.  The brakes would not work, until I slammed on it after 3 times, and the car began to decelerate.  The air conditioner went off, along with the electrical turn signals.  I as able to get off at the [XXX] exit for it is a bit of a \"hill\" up in Florida, but knew I could coast into a lane hopefully no one would be in.  I was able to at least coast into a parking lot, and bump the car into a concrete barrier, and a tree infront of the barrier.  The car would not respond to park, neutral or the emergency brake.  I tried re-booting the car 3 times and nothing.   I had to call a tow truck to tow to the Tesla Service Center in Clermont, Florida. They could not get it in park either and had to drag the Tesla onto the flatbed.  After 5 days of not responding to my text, I walked into another Tesla service center to plead my problem.  Long story short, there is an unexplained anomaly that is in the CANBUS and cannot duplicate the error.  More $ to have to tested for another week.  They gave me a loaner to use, a Model S. After a few days driving it the loaner screen went blank and I was stranded.  I had their loaner towed back to the service center.  They will not 100% address the problem.  They know it is in the CANBUS system, but now I definitely am scared to drive the car or get it back.  How do I know if they will really tell me it is fixed?  I fear if I get back in the car.  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11692553,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/06/2025","dateComplaintFiled":"10/10/2025","vin":"5YJYGDEE4MF","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"Immediate Escalation: Safety-Related HV Drive-System Concern / Diagnostic Fee Dispute / No Loaner \u2013 Urgent Review Needed VIN [XXX] I am requesting immediate escalation of a safety-related concern involving my 2021 Model Y (approx. 90,000 miles) currently assigned to the Tesla Wilmington Service Center.  The advisors (Shelly & Amanda) has stated the diagnostic fee will not be covered until after inspection, but the earliest inspection is October 22, and I\u2019m being asked to drop off the vehicle now with no loaner or transportation support.  This is a High-Voltage Drive-System concern that may fall under the Drive Unit Limited Warranty (valid through Feb 2029). The local team refuses to classify the case under warranty review or confirm transportation support, leaving me without safe mobility for weeks.  Please escalate this to a Corporate Service Manager or HV Warranty Specialist today and confirm:  1. That the diagnostic will be covered pending warranty review, and  2. That loaner or transportation support will be provided.  I\u2019ve been going back and forth with the Wilmington team for a week, and this matter has not been resolved. Despite this being a SAFETY concern and issue . I was told that that O would have to wait weeks to get this issue resolved.    INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11691938,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/03/2022","dateComplaintFiled":"10/07/2025","vin":"5YJYGAEE7MF","components":"LATCHES/LOCKS/LINKAGES","summary":"The rear passenger door was stuck in the closed position and would not open.  We brought this to Tesla to fix 5 separate times.  My kids sit in the back seat and were not able to get out of the car. We were very worried about their safety because if there was an accident or emergency and they had to get out, they would be stuck inside the car. Each time we brought it to Tesla for repair they \"fixed it,\" only to have the problem occur again weeks to months later. This is a HUGE safety issue. We will attach invoices to this but the dates this occured were 10.3.22, 5.2.23, 6.5.23, 6.21.23, and 4.25.25,","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11689915,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/20/2025","dateComplaintFiled":"09/26/2025","vin":"5YJYGDEE1MF","components":"ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES,STRUCTURE","summary":"On August 20th, 2025 at 2:50pm, my eight-month-old infant was trapped inside my Tesla Model Y for approximately 30 minutes due to a critical systems failure. The vehicle experienced an error with the 12V battery that rendered the doors, windows, and trunk completely inoperable, preventing any means of access or escape. My infant was flushed, diaphoretic, and crying while stuck in his car seat with an indoor temperature exceeding 104 degrees fahrenheit. Despite all attempts to override the system, the car remained locked, and the battery dead, and emergency services had to be contacted. Officers from the Santa Barbara Sheriff\u2019s Department, California Highway Patrol, and Montecito Fire Department arrived on scene and, in order to rescue my baby, were forced to smash a window to gain entry. The police officer was advised by a Tesla representative to do so, as he confirmed there would be no way to override the system to open the doors. My baby was found screaming in a pool full of sweat and was carried to an ambulance, where the paramedic warned me of concerning vital signs and advised me to go to the Santa Barbara Cottage Hospital to have his condition assessed and treated, if necessary. I have obtained a copy of the police report (Case No. XXX) and will provide it upon request. Tesla confirmed that this problem with the 12V battery is common, nonetheless we were made to pay for a new window and a battery replacement. There were no warning signs leading up to the shutdown and not notifying us of this system failure and the risk involved is complete negligence on behalf of Tesla.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11689987,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/26/2025","dateComplaintFiled":"09/26/2025","vin":"5YJYGDEE7MF","components":"SUSPENSION","summary":"The contact owns a 2021 Tesla Model Y. The contact stated that while driving at an undisclosed speed, there was an abnormal sound coming from the front end of the vehicle. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who determined that the front suspension lateral link fasteners were loosened. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 21V835000 (Suspension), but the VIN was not included. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 22,000.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11689573,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/18/2025","dateComplaintFiled":"09/24/2025","vin":"5YJYGDEEXMF","components":"SUSPENSION","summary":"Front suspension upper control arm makes loud creaking/squeaking noises when turning at low speeds. This is a known and widespread issue affecting Tesla Model Y and Model 3 vehicles, caused by premature ball joint wear.  This poses a safety risk, as the upper control arm is a critical suspension component and could fail while driving, potentially leading to loss of steering control.  Tesla has acknowledged the issue through service bulletins, but they do not cover the repair outside the 4yr/50k mile warranty, leaving many owners with the same premature failure. Some repairs may be offered under goodwill, but this is inconsistent and not guaranteed.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11688401,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/05/2025","dateComplaintFiled":"09/19/2025","vin":"5YJYGDEE2MF","components":"ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES,STRUCTURE","summary":"On July 5, 2025, I entered my vehicle parked in my home garage and the door latched shut.  Upon putting my foot on the brake.  Center screen was blank (did not power on).  I attempted to press the unlock button on the door and there was no sound from the motor to open the door.  The door was still locked from the inside of the vehicle and I was locked inside.  I waited around 5 minutes (after attempting to call my wife to try to let me out of car and tried the open the drivers door again by pressing the exit button.  The door unlatched by normally the window rolls down partially to exit.  This time the window did not move and I have to force the door open by pressing my shoulder hard against the interior door panel.  I hear a popping sound from inside the door and the window would not roll up.  I did not drive the vehicle fearing that the car would not start and my family could be trapped inside the car. I created an appointment for Tesla service for July 7, 2025 for the door locks and the driver's window that would not roll up completely and also would roll down but return to a 70% rolled up position automatically.  I did received an error warning on the late evening of July 6, 2025 that the 12 volt battery voltage was low on the main center screen of my vehicle.    I took the vehicle to Tesla service on July 7, 2025 and it was determined that the 12 volt auxiliary battery that was faulty and my window was repaired and recalibrated.  I never saw an alert for the 12 volt auxiliary battery low voltage prior to when I was locked inside the car.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11688047,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/06/2025","dateComplaintFiled":"09/18/2025","vin":"5YJYGDEE0MF","components":"LATCHES/LOCKS/LINKAGES","summary":"A [XXX] child could not open the left rear passenger door due electrical failure.  This is a known safety failure for Teslas.   INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11688228,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/09/2025","dateComplaintFiled":"09/18/2025","vin":"5YJYGAEEXMF","components":"ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES,STRUCTURE","summary":"- Open rear passenger door and secured child in car seat.  - Try to open driver side rear passenger door - which would not open.  - Tried to open rear passenger door where child was in, and the door would not open.  - Car was powered off and none of the doors opened.  - After approximately 5 minutes, front passenger door opened, and child was removed form the car through the front door.  - Requested roadside assistance with the diagnosis of 12V battery failure.  - No warning that 12V battery was near end of life  - Software updated the previous night.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11687980,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/04/2024","dateComplaintFiled":"09/17/2025","vin":"5YJYGDEE7MF","components":"ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES,STRUCTURE","summary":"On [XXX], the car was parked at my regular parking garage.  The valet entered to the car to bring it down for pick up.  After he entered, the power on the vehicle went out and the door would not open.  He did not know about the manual door release.  I walked up to see what the delay was and found him locked inside.  The car was parked on an upper floor and the it was over 100 degrees in the car.  We contacted 911 but eventually found the door release.  Tesla was notified and towed the car several hours later.  They jumped the car to get it open.  It seems that the 12V battery had died without warning.   Notes from Tesla   Concern: Car won't power on/enter drive - Case MergedCustomer States : vehicle will not power on or drive Originating Phone Number : [XXX]  IVR Context - No Results. Please check AutoDiag. | Repair Notes: Verified customer concern. Diagnosed and Found An internal short in the 12v battery: One or more of the six internal series cells has been bridged, resulting in five or less cells now being in series, reducing the voltage by at least 17%. This resulted in the e-fuse for the VCLEFT to trip and shut down the left side of the vehicle. Replaced 12V Battery. Proactively Perform 12v Disconnect procedures. Update vehicle software to the latest available firmware. Performed Validation Test Drive. Vehicle operating currently within Tesla Specifications. Verified Proper Operation. No further action is needed at this time. Correction: General Diagnosis Correction: Battery - 12V (Lead Acid) (Remove & Replace) - Remove and Replace INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11687538,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/03/2025","dateComplaintFiled":"09/16/2025","vin":"5YJYGDEF2MF","components":"ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES,STRUCTURE","summary":"[XXX] , my [XXX]  son, was strapped in his car seat, wide-eyed and confused, as we sat trapped in our Tesla for thirty agonizing minutes. The battery had died without warning, leaving us locked inside our own garage. No power, no way to open the doors. I tried to keep [XXX]  calm, singing his favorite songs, but my heart raced as I called for help. A tow truck finally arrived and jumped the car\u2014not enough juice to start the engine, but just enough to unlock the doors. Freedom at last. Tesla\u2019s response? No roadside service; they insisted the car be towed to their service center. Easier said than done\u2014the tow truck couldn\u2019t maneuver it out of the garage. Frustration mounted as I realized I\u2019d have to miss work. Days later, I drove to the service center, where they replaced the battery. But the ordeal wasn\u2019t over. The trim was damaged during the chaos, and now every drive is accompanied by relentless wind noise, a constant reminder of that day. [XXX]  still talks about being \u201cstuck in the car,\u201d and I can\u2019t help but feel let down by a system that left us stranded.  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11687633,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/09/2023","dateComplaintFiled":"09/16/2025","vin":"5YJYGDEE3MF","components":"ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES,STRUCTURE","summary":"In December 2023 I strapped my [XXX]  son into his carseat in our Model Y and walked around to the front to get into the car as well. In those few seconds the 12v car battery died (I did not get any notification in my app) and I was unable to open any doors, so my infant son was trapped. We live in Florida and this was an 80 degree day. With no other recourse I was forced to call 911 to have my son removed from the vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11687653,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/16/2025","dateComplaintFiled":"09/16/2025","vin":"5YJYGDEF6MF","components":"FORWARD COLLISION AVOIDANCE,LANE DEPARTURE","summary":"Tesla\u2019s Full Self-Driving (FSD) system has repeatedly demonstrated unsafe behavior in my 2021 Model Y (VIN [XXX] , ~60,184 miles). The issues involve Adaptive Cruise Control, Lane Keeping Assistance, and Forward Collision Warning. FSD frequently follows vehicles too closely, leaving insufficient distance. When I disengage, I am left with no safe option: braking hard risks being rear-ended and triggers a hard-braking event, while lifting off the accelerator leaves me dangerously close, still flagged as unsafe following. FSD often waits until less than a mile before highway exits to attempt lane changes, causing last-second darting, missed exits, or unsafe maneuvers. It also performs excessive and unnecessary lane changes that add risk without improving efficiency. Merges are frequently unsafe, forcing me to brake hard to let others pass or accelerate aggressively to avoid being cut off. On several occasions, FSD has jerked or swerved into adjacent lanes without signaling, seemingly triggered by shadows or changes in the road surface. These phantom maneuvers are unpredictable and hazardous. On [XXX] at about [XXX], at a T-shaped intersection, FSD failed to yield to a vehicle traveling straight with the right of way while I was making a left turn. I had to slam on the brakes to disengage, narrowly avoiding a collision. This was the second such incident in the same intersection in one week. These repeated failures\u2014unsafe following, late exit attempts, failed merges, phantom swerves, and failure to yield\u2014create significant risks for me, my passengers, and surrounding drivers. The problem has been reported to Tesla multiple times via in-car voice reports and a written service request, and logs from my vehicle should confirm these events. No warning lamps or system alerts appeared before or during the failures.  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11687747,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/23/2025","dateComplaintFiled":"09/16/2025","vin":"5YJYGDEE2MF","components":"ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES,STRUCTURE","summary":"Vehicle shut down and individual was locked in the car. Unable to release the doors. Incident occurred on June 23rd with a temp of 95 degrees and higher heat index. Individual was Stuck in the car in a parking garage with no one around to hear screams for help. Called home for assistance to come to the parking garage to help free them. Informed by online article about the Model Y 2021 model having other incidents of the same. We thought it was just a freak occurrence of our vehicle until reading about the probe.  No warning indications that the auxiliary battery needed replacing that controls such functions. Tesla's Repair Notes: \"The vehicle was unable to power on when parked, which was verified by the technician's inspection and the customer's report. The issue was caused by a failing 12V battery. The technician replaced the 12V battery to resolve the problem. After the replacement, all systems were checked and confirmed to be running properly\"","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11686642,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/23/2025","dateComplaintFiled":"09/11/2025","vin":"5YJYGDEE8MF","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"After 4 years of ownership, the HV battery has failed. This has put the car at risk it stopped charging and without charging the car was no longer drivable. The battery was overheating the car was very hot the AC stopped working. This put the car at risk when drive the battery dropped significantly while driving.  Yes we got it inspected they said that the battery is failing and needs to be replaced. I have a quote about the replacment parts.  There was a message at the end that the battery was unable to charge.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11684879,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/03/2025","dateComplaintFiled":"09/03/2025","vin":"5YJYGDEE2MF","components":"UNKNOWN OR OTHER","summary":"I was driving on the highway with my 2021 Model Y Tesla when control arm detached from the frame. Tesla said they could not confirm if it was covered on the warranty over the phone.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11684568,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/28/2025","dateComplaintFiled":"09/02/2025","vin":"5YJYGDEE1MF","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE","summary":"The main vehicle computer (MCU) failed. The problem first appeared in May 2024 with intermittent rear camera malfunctions. It has since worsened. Most recently (08/28/25), the center display went completely black and the vehicle became inoperable \u2014 I could not start or move it. This left me stranded in a dangerous neighborhood late at night and required the car to be towed.  When the display fails, I lose access to the rear camera, climate controls (including defrost), and turn signal indicators. These are safety-critical systems, and in this case the failure also disabled the ability to drive the vehicle entirely.  The problem has been reported to Tesla. They inspected the vehicle but claimed the earlier camera malfunction was unrelated to the current computer failure. No independent mechanic has inspected it. The failures are ongoing and reproducible. No warning lights or alerts appeared before the system shut down. The vehicle is available for inspection upon request.  Being that this issue originally arose back in May, 2024- it should fall under Tesla\u2019s warranty which expired in December 2024.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11683388,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/11/2025","dateComplaintFiled":"08/27/2025","vin":"5YJYGAEE8MF","components":"FORWARD COLLISION AVOIDANCE","summary":"Immediately after an over-the-air (OTA) update on Aug 8, 2025, my vehicle began showing camera connection errors and disabled multiple safety/ADAS features. Over the following days, I repeatedly received alerts that AEB was unavailable. The vehicle remained drivable, but AEB and related safety functions were inactive.  Chronology:  Aug 8, 2025: OTA software update to 2025.26.6 completed. Right after completion, the touchscreen displayed camera connection errors and disabled AEB / Autopilot / cruise control.  Aug 11, 2025: While driving, I again received an \u201cAEB unavailable\u201d alert. Similar alerts appeared intermittently throughout the week.  There was no water intrusion, impact, or external damage. Cameras were clean and unobstructed.  I scheduled the earliest available Tesla Service appointment and reported the AEB failure as a safety issue.  Service diagnosis: Tesla diagnosed a failure of the Autopilot computer (HW3) and ordered a replacement.  Cost/coverage: I requested that the repair be covered by Tesla because the failure started immediately after the OTA update and I am a paid Full Self-Driving (FSD) purchaser. My request was denied; I was charged ~$1,600 (slightly discounted) for the computer replacement.  Safety risk description: The failure disabled AEB and other forward-collision mitigation features without an external cause, beginning minutes after the OTA update. I consider this a safety defect because an advertised crash-mitigation system became unavailable during normal use, increasing crash risk. The timing suggests a possible software\u2013hardware interaction (software change triggering or revealing a hardware fault) that could affect other vehicles.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11682933,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/22/2025","dateComplaintFiled":"08/25/2025","vin":"5YJYGAEE7MF","components":"SEAT BELTS","summary":"I have an alert that says Front Passenger Safety Restraint System Issue and Service is required. This is a major safety issue and the Tesla Service Center says I need to pay $800 to fix it. This is a manufacturer issue and the cost should not be incurred by the vehicle owner.  This issue puts my family safety at risk and the light is coming up everytime I drive.  I need TESLA to review it and fix this at no cost.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11683010,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/09/2025","dateComplaintFiled":"08/25/2025","vin":"5YJYGDED6MF","components":"POWER TRAIN","summary":"Summary of Issue: The vehicle has experienced intermittent drive disconnections without warning. This occurred multiple times on August 9\u201310, 2025, during trips between Palo Alto and Monterey. The vehicle is available for inspection upon request. What component or system failed or malfunctioned, and is it available for inspection? The suspected component is the drive unit (covered under Tesla\u2019s 8-year Drive Unit & Battery warranty). The vehicle and its systems remain available for inspection by NHTSA or Tesla. How was safety put at risk? The intermittent drive disconnections can result in sudden loss of propulsion without warning while the car is in motion. If this occurs at highway speeds, it creates a serious safety risk of collision or loss of vehicle control. Has the problem been reproduced or confirmed by a dealer or service center? Tesla Service has attempted to inspect the vehicle but reported \u201cno fault found.\u201d Because the issue is intermittent, Tesla did not reproduce it during their inspection, though I documented it on August 9\u201310, 2025. Has the vehicle/component been inspected by the manufacturer or others? Yes, the Tesla Service Center inspected the vehicle 25 August 2025. However, Tesla has refused to provide a detailed record of what diagnostic steps were actually performed (log review, physical inspection, or drive unit stress testing). Were there any warning lamps, messages, or other symptoms? No warning lamps or messages appeared at the time of the failures. The vehicle resumed propulsion after several seconds, clearing the condition without leaving an active customer-facing alert. Concern: Because the failure is intermittent and leaves no persistent alerts, Tesla has returned the vehicle without resolving the problem or providing adequate documentation. This leaves a potential safety-critical drivetrain failure unaddressed. Requested Action: I request that NHTSA investigate potential drive unit intermittent disconnection failures in Tesla Model Y","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11682579,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/18/2025","dateComplaintFiled":"08/23/2025","vin":"5YJYGDEE7MF","components":"UNKNOWN OR OTHER","summary":"Brake line failed at the left rear tire. Corroded line. The line is corroded on the right rear also. These are my observations.  The brakes failed when driving locally at lower speeds so the car was able to eventually stop due to the regenerative braking.   Will be towed to the dealer for inspection/repair. Inspection/repair will occur on Sept.15, 2025.   No warning until after the failure.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11680546,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/24/2025","dateComplaintFiled":"08/14/2025","vin":"5YJYGDEE3MF","components":"STEERING,ELECTRICAL SYSTEM,LANE DEPARTURE","summary":"I\u2019ve had to replace the steering rack, upper and lower control arm for the left wheel, entire computer motherboard. I drove the car for less than 70k miles and zero accidents and zero modifications. Yes I am open for inspection.  While driving with fsd lane keep failed causing the car to veer to other lane.  The tesla repair shop said the steering rack was sending errors and the whole rack needs to be replaced. They said it was both electrical and mechanical failure. Previously I\u2019ve had the control arms replaced because it was making clicking noise when I turn the wheel. They said it was due to front compliance link and lateral link issues. Also had entire  computer board replaced previously.  The error message after the incident was lane assist disabled, steering assist reduced. In the maintenance mode it said \u201c The drive interface (DI) or drive inverter (DIx) electronic control unit (ECU) detects a low voltage (LV) battery undervoltage event.\u201d","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11678397,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2025","dateComplaintFiled":"08/05/2025","vin":"5YJYGDEE1MF","components":"BACK OVER PREVENTION","summary":"The GPS and camera functionality went out on the same day several days ago. The car thinks it is at Tesla\u2019s headquarters in CA and so you cannot find a charging station near your actual location, and no cameras work meaning the additional safety features for collisions do not function at all. This is a widespread issue based on Tesla user forums.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11678430,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2025","dateComplaintFiled":"08/05/2025","vin":"5YJYGDEE2MF","components":"UNKNOWN OR OTHER","summary":"There is a latch sensor open kept Coming on. I have been to the Tesla dealership twice and nothing has been resolved.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11675542,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/23/2025","dateComplaintFiled":"07/23/2025","vin":"5YJYGDEE1MF","components":"BACK OVER PREVENTION","summary":"All cameras went blank on vehicle 4 year and 7 months old. All driver assistance systems became suddenly disabled. Tesla service diagnosis established that computer needs to be replaced for a cost of $2,000.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11675732,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/15/2025","dateComplaintFiled":"07/23/2025","vin":"5YJYGDEE6MF","components":"STEERING","summary":"The power steering became reduced and diminished while driving. Tesla is stating that there is corrosion on the wiring harness ports on the power steering rack. There was no warning until after the incident, but now a \u201creduced power steering\u201d annunciation appears in the screen. The Tesla repair station has confirmed the condition.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11675200,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/11/2025","dateComplaintFiled":"07/21/2025","vin":"5YJYGAEE1MF","components":"STEERING,SUSPENSION,WHEELS","summary":"The vehicle lost steering at 10 mph as a bolt from the front suspension's upper control arm and lateral link fasteners became loose and detached rom the vehicle. The wheel was completely misaligned, and the vehicle was not drivable. The vehicle could not be moved to the side of the road, putting my safety and the safety of other drivers at risk. I fear that this could have been a fatal accident had I been on the highway. This issue has been confirmed by Tesla Service Center, and they acknowledged that this is a known issue. There were no warning indicators or recall notices sent to warn of this known issue. My vehicle should have been recalled. Tesla is making me pay $3,000 for repairs despite knowing this is a manufacturer defect, and they are continuing to put lives at risk by not issuing a wider recall.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11674803,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/14/2025","dateComplaintFiled":"07/19/2025","vin":"5YJYGDEE8MF","components":"ELECTRICAL SYSTEM","summary":"8k miles after warranty expired, I got this notification in my Tesla.  BMS_u018 Maximum battery charge level reduced OK to drive - Schedule service  Car won\u2019t charge anymore, Tesla says it\u2019s a High voltage battery issue and are charging $14,000 out of warranty. Online it says others have the same issue of it not working sometime after warranty expires. Tesla states batteries should run from 200-300k miles? Wanted to make this complaint since I don\u2019t do anything to cause the battery to have a malfunction this early. No supercharging or charging to 100%.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11671580,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/06/2025","dateComplaintFiled":"07/07/2025","vin":"5YJYGDEE8MF","components":"LATCHES/LOCKS/LINKAGES,ELECTRICAL SYSTEM","summary":"The contact owns a 2021 Tesla Model Y. The contact stated that his wife drove to a nearby park and while attempting to leave the park, the vehicle was started, and after his wife put her son and daughter in the vehicle, the vehicle shut off unintendedly and all the doors locked. The doors failed to open with the mobile card or the manual key. The contact stated that the manual card was inside the vehicle. The contact stated that the temperature control was off inside the vehicle and the screen was inoperable. There were no reported injuries. The contact broke the window to enter the vehicle. There were no warning lights illuminated prior to the failure. The contact called a tow truck, and the vehicle was jumpstarted. The contact stated that the vehicle operated as designed the following day. The contact stated that an unknown local dealer was contacted. The dealer informed the contact  to send the data pool. The vehicle was not diagnosed or repaired. The manufacturer was contacted and informed the contact to complete a report form. The failure mileage was approximately 88,070.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11670740,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2025","dateComplaintFiled":"07/02/2025","vin":"5YJYGDEE7MF","components":"STEERING,SUSPENSION","summary":"Upper control arms wear out and start making sounds","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11670843,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/29/2025","dateComplaintFiled":"07/02/2025","vin":"5YJYGDEE6MF","components":"ELECTRICAL SYSTEM","summary":"Plugged a charger cord for a Garmin watch into the center console USBC right side port. Overnight the USBC port, while connected to the cord but not to the watch or any other device, overheated and melted. It burned the cords male connection into two pieces and melted plastic into the center console. The male end of the cord is now fused into the USBC port of the car. No messages/alerts on the car. Manufacturer inspected and invoiced $970.00 for parts and labor. From forums online this is not the first instance a similar situation has occurred. Assuming paper or another flammable substance was in the console, it would have caught fire","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11670270,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/29/2025","dateComplaintFiled":"06/30/2025","vin":"5YJYGDEE4MF","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"Vehicle: 2021 Tesla Model Y  VIN: [XXX]   Date of Incident: [XXX]  On the afternoon of Sunday [XXX], while my Tesla Model Y was parked at home and charged to approximately 80%, both my wife and I attempted to enter the vehicle to attend an important appointment. Upon approach, we found the car completely unresponsive \u2014 no power, no screen activity, and we were unable to start the vehicle or release the charging cable.  Despite this, both front doors could still be manually opened. However, the frameless windows did not automatically lower as they normally would when opening and closing the doors,  As a result, when we attempted to close the doors, both front door windows shattered, as the glass was unable to lower and collided with the door frame.  This incident clearly resulted from a critical system failure that disabled essential safety and design functions. The vehicle was not damaged prior to this event, and there was no impact or external force involved. This malfunction rendered the vehicle inoperable and directly caused costly damage.  I am requesting the following: A full investigation into the root cause of the power system failure Immediate replacement of both shattered front windows at no cost A written explanation of what caused the vehicle to become unresponsive This issue raises serious concerns about vehicle safety and reliability, especially when essential functions like glass auto-drop are disabled without any warning, leaving the glass vulnerable to breakage.  [XXX]    INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11669709,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/14/2025","dateComplaintFiled":"06/27/2025","vin":"5YJYGAEE5MF","components":"STEERING","summary":"My 2021 Tesla Model Y experienced a sudden loss of steering assist, resulting in an extremely heavy steering and loss of steering ability, at highway speed. I needed extreme efforts to push the steering wheel to go off highway to avoid accident. This happened on 6/14/2025 around 3PM.  Tesla service diagnosed \"internal electrical/mechanical steering rack failure\", but no recall was issued for my VIN.  I've reviewed NHTSA Recall SB-25-00-004 (2025) for 2023 Model Y involving EPAS/steering assist failure. The symptoms in my car appear identical.  I believe the issue may affect more model years than the recall currently covers and request HNTSA investigate further.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11667991,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/08/2025","dateComplaintFiled":"06/19/2025","vin":"5YJYGDEE5MF","components":"SUSPENSION,UNKNOWN OR OTHER","summary":"The bolts connecting the front upper control arm and steering knuckle may not have been tightened properly, potentially leading to detachment.\u00a0 This causes the car to have squeaky, leaking noises when going over bumps and making turns.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11667345,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/03/2025","dateComplaintFiled":"06/17/2025","vin":"5YJYGDEE8MF","components":"AIR BAGS,SEAT BELTS,SEATS","summary":"\u201cFront passenger Safety restraint system fault, service required\u201d RCM2_a636 message keeps appearing on the screen. It happened right after I bought the car, so I took it to Tesla to fix. It went away for a few months and now it\u2019s back again. According to Tesla, this fault, \u201c Based on the airbag system's self-diagnostic checks, a persistent fault has been detected in one or more safety restraint components. This could involve seat belts, impact sensors, occupant sensors, or related safety components. \u2022 If the airbag warning indicator stays on, the vehicle should not be driven until inspected. \u2022 Recurring faults require immediate Tesla service attention. \u2022 Pre-tensioner or sensor damage can compromise proper seat belt functionality.\u201d This is a serious safety issue that should be addressed in a recall as it could  jeopardize occupant safety of the seat belts or air bags do not work. It also appears to be somewhat widespread and persistent. Tesla also does not appear to have a permanent fix as the first time I took it in they made a comment about one repair already having been done on this before I got the car as a certified used one from Tesla.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11667408,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/14/2025","dateComplaintFiled":"06/17/2025","vin":"5YJYGDEE0MF","components":"FORWARD COLLISION AVOIDANCE","summary":"I WAS DRIVING ON AN INTESTATE HWY I-70 EAST BOUND ON THE LEFT LANE AND I WAS ABOUT TO TAKE THE EXIST 62. I WAS ON CRUISE CONTROL AND IT WAS RAINING AND THE ROAD WAS WET. WHEN I TRIED TO CHANGE THE LANE THE CAR AUTO BRAKED AND CAR SKID AND ROTATED 360 DEGREES AND HIT THE RAILING. THE CAR GOT DAMAGED FRONT AND BACK. LUCKILY THERE WAS NO VEHICLE NEAR US SO MY FAMILY WAS SAFE. BUT I DONT KNOW WHY THE CAR AUTO BRAKED AND ONE SHOULD NOT HARD BRAKE WHEN THE ROAD IS WET. I CALLED 911 AND TESLA INSURANCE. I TOOK THE CAR TO THE BODY SHOP AND THEY ARE DEEMING IT TOTAL LOSS. PLEASE TAKE NECESSARY ACTIONS SO IT DOESNOT HAPPEN AGAIN","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11666886,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/11/2025","dateComplaintFiled":"06/14/2025","vin":"5YJYGDEE5MF","components":"UNKNOWN OR OTHER","summary":"I was driving slowly at a parking lot of a supermarket and preparing to park on my right. When I saw a car on my left front backing up, I pressed on the brake pedal immediately and turned the wheel slightly to the right. All of a sudden, the Tesla accelerated on its own with a very strong force and high speed, with the wheel turned sharply on its own toward the right. The Tesla then run through the steel fence of the parking lot, flying past the sidewalk, and finally settled on top of a big rock on the ground (which is placed there to protect the supermarket building). All of these happened so fast with such a strong force and all in an unintended manner. I was not injured and luckily no other persons or vehicles were involved. However, the vehicle was totalled and there were damage of the supermarket property.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11665380,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/06/2025","dateComplaintFiled":"06/06/2025","vin":"5YJYGDEE7MF","components":"SUSPENSION","summary":"Upper and  lower control arms failed, and front suspensions bushings became torn. The car did not present any warning lamps or warning messages. The issue became apparent when a loud creaking/squeaking sound started coming from the front of the vehicle, and could be reproduced by turning the steering wheel, or by accelerating or braking. Control arm and suspension failures have been a frequent issue amongst Tesla owners, and the NHTSA should consider a recall for the design flaw.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11664697,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/11/2025","dateComplaintFiled":"06/03/2025","vin":"5YJYGDEEXMF","components":"TIRES","summary":"\u00a0A little background information, on Dec 2023 I installed 4 new Hankook Ion Evo AS (255/45R19) for my Tesla model Y at the Correa Tire shop in Dorado Puerto Rico and the manufacture date on those tires was 4422 and at the time the car had close to 30k miles.\u00a0 On April 2025 one of the tires broke and I replaced it at the same place with the same tire model.\u00a0 Less than a month after the new tire was installed, while riding on the highway at close to 65mph the recently replaced tire completely broke off leaving only the sides and the rest of the tire flew off the car (see pictures attached).\u00a0 This happened suddenly with no previous indication or car notification of any issue with the tire.\u00a0 Fortunately, I was able to stop the car without losing control and apparently the tire did not hit other oncoming cars.\u00a0 This was a very scary situation, which could have resulted on a serous and even fatal accident.\u00a0 When I checked the new tire, or what remained of it, I noticed it had the same manufacturing date (4422) as the tires I had replaced in 2023.  The next day I went to the tire shop and explained the incident and they informed I had to buy a new tire while they investigated the situation and if there was any issue with the tire.  At that time I also opened a complaint with Hankook US.  After waiting various weeks for a response, and expecting reimbursement for the damage tire, I have not received any information from the tire shop and Hankook said they did not receive a claim from the tire shop.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."},{"type":"Tire","productYear":"9999","productMake":"HANKOOK","productModel":"ION EVO AS","size":"255/45R19","manufacturer":"Hankook Tire & Technology Co., Ltd."}]},{"odiNumber":11662697,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/21/2025","dateComplaintFiled":"05/23/2025","vin":"5YJYGDEF3MF","components":"EXTERIOR LIGHTING","summary":"Low beams are too bright and aimed too high, constantly blinding other drivers. Automatic high beams are always turning on and will not automatically turn off when another vehicle is detected.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11661956,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/11/2025","dateComplaintFiled":"05/19/2025","vin":"5YJYGDEE9MF","components":"ELECTRICAL SYSTEM","summary":"2nd Tesla loaner is damaged by rodents Chew on Car Wires.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11662001,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/15/2025","dateComplaintFiled":"05/19/2025","vin":"5YJYGDEE5MF","components":"LATCHES/LOCKS/LINKAGES","summary":"1. What component or system failed or malfunctioned, and is it available for inspection upon request? The 12V battery failed unexpectedly, causing a complete shutdown of the vehicle. The car became fully inoperable\u2014doors, windows, touchscreen, and manual override systems were unresponsive. Yes, the vehicle is available for inspection.  2. How was your safety or the safety of others put at risk? My young child was inside the car at the time of the failure. Due to the system lockout, I was unable to open the doors or remove them from the vehicle. Emergency responders were called and had to break windows to safely extract my child. This situation posed a serious risk of heat exposure, panic, and injury.  3. Has the problem been reproduced or confirmed by a dealer or independent service center? The failure has been documented and attributed to a dead 12V battery, though Tesla has not formally inspected the vehicle as of this writing. I am working to have it evaluated by a qualified technician to confirm the cause.  4. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others? The vehicle was not inspected by Tesla at the time of the incident. Emergency responders did assess the situation on site. I plan to notify my insurance provider, and will make the vehicle available for inspection.  5. Were there any warning lamps, messages, or other symptoms of the problem prior to the failure, and when did they first appear? No. There were no alerts, notifications, or warning lights indicating the 12V battery was low or nearing failure. The malfunction occurred without warning.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11659635,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2025","dateComplaintFiled":"05/07/2025","vin":"5YJYGDEEXMF","components":"STEERING","summary":"Steering assistance reduced alert is showing up on vehicle. It is difficult to drive the car. The car has less than 33,000 miles on it.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11659090,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/05/2025","dateComplaintFiled":"05/05/2025","vin":"5YJYGDEE8MF","components":"UNKNOWN OR OTHER","summary":"Tesla refuses to clear this recall, despite the software having been rolled out via over-the-air updates years ago. I now have to sell my vehicle because I'm unable to import it to Canada.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11658669,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/16/2025","dateComplaintFiled":"05/03/2025","vin":"5YJYGAEE8MF","components":"BACK OVER PREVENTION","summary":"- Computer appears to stop working in colder temperatures (or random). - ALL cameras, including rear view camera (needed for backing up) and side cameras stop working.  Error message shown on touch screen saying cameras are not available. - All road sensing information including other cars, lanes markers (everything) disappears from touch screen dashboard and no longer works.  There are no longer any warnings for anything. - GPS tracking stops and no longer tracks along with the car.   Car becomes a safety hazard due to poor visibility.  Especially evident during reverse.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11658497,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/06/2025","dateComplaintFiled":"05/02/2025","vin":"5YJYGDEE1MF","components":"BACK OVER PREVENTION,FORWARD COLLISION AVOIDANCE","summary":"While reversing in this 2021 Tesla Model Y (software v12, 2025.14.1, Full Self-Driving Supervised), the vehicle\u2019s ultrasonic sensors showed a wall directly behind on the display. However, the Tesla Vision camera system did not visually render the wall, and neither Automatic Emergency Braking (AEB) nor Obstacle-Aware Acceleration activated. The car reversed under driver input directly into the wall, causing a collision with property damage.  The safety defect appears to be that the ultrasonic sensors, although still present and visually displayed, are no longer integrated into the collision avoidance systems after Tesla\u2019s software updates activating Tesla Vision. As a result, the AEB and OAA systems seem to rely only on camera data, ignoring ultrasonic sensor input \u2014 leaving a dangerous blind spot in reverse.  This problem affects safety because the driver receives no warning that AEB or OAA will not engage based on ultrasonic detection alone. Tesla\u2019s updated owner manuals (2023.12) state that AEB is now designed to work in reverse, but in this case, the system failed.  The issue has not yet been inspected by Tesla or a dealer but appears reproducible on vehicles with ultrasonic sensors running Tesla Vision software. This is likely a widespread defect affecting 2020\u20132022 Tesla Model 3, Y, S, and X vehicles equipped with ultrasonic sensors but updated via software.  There were no warning lights or system alerts before the failure. I request NHTSA investigate whether Tesla\u2019s software has disabled or failed to integrate ultrasonic sensor data into rear collision avoidance, creating an undisclosed safety risk for owners.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11655447,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2025","dateComplaintFiled":"04/18/2025","vin":"5YJYGDEE1MF","components":"STEERING,VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE","summary":"The Adaptive cruse control would stop working off an on. also it would give false land departure warnings causing driver to swerve thinking they were going to run into another care","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11654477,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/11/2025","dateComplaintFiled":"04/14/2025","vin":"5YJYGDEE8MF","components":"AIR BAGS","summary":"The contact owns a 2021 Tesla Model Y. The contact stated while attempting to start the vehicle, the message \"Front Passenger Safety Restraint System Fault\" was displayed on the instrument panel. The local dealer was contacted; however, the vehicle was not diagnosed. The contact was informed that the VIN was not under recall. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 68,400.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11653724,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/03/2025","dateComplaintFiled":"04/09/2025","vin":"5YJYGAEE1MF","components":"VEHICLE SPEED CONTROL","summary":"See attached document for complaint.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11653378,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/05/2025","dateComplaintFiled":"04/08/2025","vin":"5YJYGDEE7MF","components":"FORWARD COLLISION AVOIDANCE","summary":"The front collision warning is too sensitive and reacts unnecessarily to many events that are not a risk for collision. In addition, the sound of the warning is too loud causing the driver to become unnecessarily startled and may cause possible loss of control of the vehicle.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11652393,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/03/2025","dateComplaintFiled":"04/02/2025","vin":"5YJYGDEE8MF","components":"BACK OVER PREVENTION","summary":"Per the Tesla service team, there is a defect in the car computer which causes intermittent signal of the backup camera, failure of automatic emergency braking, and also Autopilot unavailability in a 2021 Tesla Model Y with less than 40k miles on it. This issue only occurred after a software update and affects key safety features such as blind spot warning proximity warnings. The Tesla service team said the only way to solve it was to replace the entire car computer and charged us $2,583 for their own product defect. The car did issue alerts to us saying that Autopilot and automatic emergency braking were unavailable, but did not detect issues with intermittent camera signal.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11650338,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2024","dateComplaintFiled":"03/24/2025","vin":"5YJYGDEEXMF","components":"VISIBILITY/WIPER","summary":"In 2024 Tesla sent an over-the-air software update to my 2021 Model Y that gave us a month of free \"full self driving.\"  We did not ask for this.  At the end of the 30 days, our cameras and GPS system failed.  The Service Center said they had never seen this before despite many reports online posted by other Teslas owners.  Tesla service said it was not fixable and recommended replacing computer at a cost to me of $2500. Now Tesla has posted a safety recall for this exact problem.  They admit it was their fault and the recall states Tesla will replace the computer at no cost to the customer.  However, they are only willing to fix the 2023-2025 models (those years are still under warranty).  I feel that Tesla should fix all the model years that were affected.  Tesla has again declined to fix my car.  This is the recall website:  [XXX]  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11649840,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/21/2025","dateComplaintFiled":"03/21/2025","vin":"5YJYGAEE4MF","components":"VISIBILITY","summary":"The windshield will fog up often due to moisture, which is made worse by activating the mechanism the Tesla model Y has for defogging, and rolling the windows down does little. This put my safety at risk when my visibility was compromised by this while driving on the highway, when I had to navigate and pull into the breakdown lane using teslas cameras. There were no warning lights, and this vehicle part has not yet been inspected. Since this issue has happened on residential streets to me before, I was able to avoid a crash, but I had little to no visibility, and it\u2019s only a matter of time until this does result in a crash.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11648401,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/14/2025","dateComplaintFiled":"03/14/2025","vin":"5YJYGDEE2MF","components":"SEAT BELTS,SEATS","summary":"Continued failure of the OCS system after repair by tesla.  This is the system responsible for determining if a passenger is in the passenger seat and without this is a safety issue. As it could affect airbag deployment.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11647726,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2024","dateComplaintFiled":"03/11/2025","vin":"5YJYGDEF6MF","components":"TIRES","summary":"The contact owns a 2021 Tesla Model Y. The contact stated that while driving on several occasions at various speeds, the TPMS warning light illuminated, with the \u201cTPMS Fault\u201d message was displayed on the instrument panel. The vehicle was taken to a dealer where it was diagnosed with TMPS failure. The vehicle was not repaired. The contact associated the failure with an undisclosed recall. The manufacturer was notified of the failure. The failure mileage was approximately 94,000.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11646740,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2025","dateComplaintFiled":"03/06/2025","vin":"5YJYGDEF8MF","components":"STEERING,SUSPENSION,STRUCTURE","summary":"My steering is making loud noises and so is the suspension. It\u2019s so loud it\u2019s embarrassing to drive.  The steering wheel also came apart because it wasn\u2019t glued down properly and had air bubbles. I see recalls for cars but not my specific vin.  Tesla says no wheel replacement for me and cost of replacing link assembly parts and bolts would cost me 2000$","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11646831,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/06/2025","dateComplaintFiled":"03/06/2025","vin":"5YJYGDEE0MF","components":"SERVICE BRAKES, HYDRAULIC,AIR BAGS","summary":"The contact owns a 2021 Tesla Model Y. The contact stated that while driving at 10 MPH and depressing the brake pedal; however, the vehicle accelerated independently and failed to brake without warning. The contact assured there were no distractions that could have caused the crash. Due to the failure, the contact crashed into another vehicle as the air bags deployed. Despite the air bag deployment, the vehicle continued to accelerate and repeatedly hit the same vehicle. The brake pedal eventually responded after depressing multiple times to the floorboard and the vehicle finally came to a stop. The contact did not sustain any injuries and did not seek medical treatment. The driver of the other vehicle did not report any injuries. A police report was filed. The vehicle was towed from the scene to an independent tow yard. The contact mentioned reviewing the Tesla App on the crash however it was not recorded and there was a recording lag. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was 39,264","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11645405,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/18/2025","dateComplaintFiled":"02/27/2025","vin":"5YJYGDEE7MF","components":"SEAT BELTS","summary":"I am writing to formally file a complaint against Tesla Motors regarding a serious safety issue involving defective seat belts in my vehicle. Despite my efforts to address this matter directly with Tesla, their response has been dismissive, prioritizing an out-of-pocket repair fee over a fundamental safety concern. Recently, my [XXX]  son discovered that rear driver side seat belt does not latch onto the buckle. When I contacted Tesla to seek assistance in resolving this issue, I was informed I would need to pay out of pocket to replace the buckle because my warranty had expired as of January this year. During the replacement, the Tesla technician pointed out that the other 2 seat belt buckles in the back seat were also defective and would soon not function properly. The Tesla service center in Alhambra, CA was notified but they categorized it as a customer-pay repair. An expired warranty should not absolve Tesla of responsibility for a defect in a critical safety component. Seat belts are essential for driver and passenger protection, and any failure in their function could lead to serious injury or fatality. I am deeply concerned that Tesla does not seem to be taking this issue seriously. Instead of addressing the safety risk posed by the defective seat belts, their response has been to demand payment for a repair that should not be the driver's financial burden. Safety should always be the top priority, and I believe Tesla\u2019s handling of this matter is unacceptable. I urge your office to investigate this issue further to ensure that Tesla is held accountable for addressing potential defects in their seat belts. If Tesla is unwilling to resolve this matter appropriately, I believe regulatory intervention is necessary to protect consumers from similar safety risks.   INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11644352,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/19/2025","dateComplaintFiled":"02/23/2025","vin":"5YJYGDEE4MF","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER,VISIBILITY/WIPER","summary":"The heat pump stopped working twice, which requires a trip to the service center and the repair to restore function is a minimum of $3,000. The vehical has no heat at all, no defrost, no cabin heat nothing! This defect happens in the coldest parts of winter and leaves the owner stranded wherever this occurs. The first time was at 52,000 miles. It wouldn't turn on. The heat pump seized. The second time was on a trip, it blow out all the freon and stopped working in Waterloo, Iowa. I was 4 hours from home and it was -4F outside. The car had 136,000 miles.  Many others have had heat pumps go out in the same situation...dead of winter. The repair is $3,000 to get heat back into the car. The heat pumpscare clearly defective or not big enough and are destroying themselves every other winter in Minnesota. This is 1. Dangerous because you can't defrost your windshield. 2. You cold freeze to death in very cold conditions. 3. A very expensive repair pn a part that should last mire than a 1 or 2 years. Home heat pumpsvlast 10- 24 years!!","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11643673,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/15/2025","dateComplaintFiled":"02/19/2025","vin":"5YJYGDEE2MF","components":"SUSPENSION,ELECTRICAL SYSTEM,SERVICE BRAKES","summary":"Alerts regarding vehicle steering, stability, emergency braking, lane control traction, received all at once and the Tesla AI advisor indicated others were reporting the same.  No other vehicles in lanes around us showed up on the vehicle LCD screen as normally they do too.   Car did not brake normally (foot off accelerator and no braking) and handling seemed different although we were very cautious.  Tried to resolve with screen reboot and multiple drives as AI Advisor suggested and it did not self resolve.   Contacted Tesla service and they suggested HCU was faulty (hydronic control unit) and ABS modulator.  Also wanted to look at vehicle low voltage circuit.  They scheduled me for a first available $1600 service on Feb 26th (in 9 days).   See attached.  Seems like a significant safety issue and defect and should be recalled before some gets hurt, especially if others are seeing this too.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11641759,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/10/2025","dateComplaintFiled":"02/10/2025","vin":"5YJYGDEE1MF","components":"VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE","summary":"Several times on residential speed control the system does not recognize yellow flashing school speed reduction signs. Never slows or breaks. The speed of 25 mph does not register on the screed (other speed signs do).  I told tesla service center when other services were being done.  They said they were aware.  I have seen no improvement over the last several months","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11640777,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/03/2025","dateComplaintFiled":"02/05/2025","vin":"5YJYGDEE8MF","components":"FORWARD COLLISION AVOIDANCE,LANE DEPARTURE","summary":"Autopilot suddenly slams on the brakes going [XXX] on [XXX] just north of Ankeny, IA when you hit the underpass at [XXX]   [XXX] ,  [XXX] ).  This happens every time for the past year about. No software update has fixed this yet. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11637662,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/21/2025","dateComplaintFiled":"01/22/2025","vin":"5YJYGDEE3MF","components":"UNKNOWN OR OTHER","summary":"The pedestrian warning system and horn are speakers in newer Tesla's. The speaker is in the front right ahead of the wheel facing down towards the road. When it is raining or snowing, rain or snow get lodged into the speaker and it is completely inaudible. I stood 4 feet away from my vehicle and had someone honk the horn and couldn't hear anything at all. This is very dangerous. The pedestrian warning system is complexly inaudible also. Issue persists for approx. 2 days after rain. If it continues to rain for several days, the horn does not work the entire time. I have contacted Tesla support and they state there is nothing they can do to fix it since it is how it was designed.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11637766,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/20/2025","dateComplaintFiled":"01/22/2025","vin":"5YJYGDEE9MF","components":"UNKNOWN OR OTHER,SERVICE BRAKES","summary":"After a snowstorm, I shoveled my driveway in front of the car which was facing toward the road (the driveway is on an incline, not steep), cleared the snow off the car and then pulled the car forward/put it in park so that I could shovel the rest of the snow. It took me and my 15 year old son 10 or so minutes to clear the snow behind the car. Then I started to salt the driveway behind the car and a snowplow driving by started honking. I looked up and the car was sliding down the driveway towards the road. Luckily it slowed and stopped, only slightly into the road and did not hit the snowplow, or anything else and I was able to get in and move it. I have a video clip of it which I am unable to upload here - the front tires were rotating while the back tires were locked in place.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11637075,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/20/2025","dateComplaintFiled":"01/20/2025","vin":"5YJYGDEE3MF","components":"POWER TRAIN","summary":"A year ago I went on a road trip from Florida to Iowa in the winter, temperatures were freezing or below freezing. I got an alert to maintenance powertrain, after driving to Tesla they informed me the oil pump on the rear motor was falling apart. It was replaced.   A year later on a second road trip to the same location also in sub freezing conditions the exact same error pops up, in service mode it says rear oil pump error","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11636606,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/27/2024","dateComplaintFiled":"01/17/2025","vin":"5YJYGAEE9MF","components":"FORWARD COLLISION AVOIDANCE,ELECTRICAL SYSTEM","summary":"Since March 2024, FSD has failed to function as designed. Tesla denied any problem with the vehicle until October 2024, when a manager told me it's a known issue with no available fix.   The issue started with FSD not recognizing traffic signals. Meaning that regardless of whether a traffic light was green or red, the vehicle would treat it like an 4 way stop. It would come to a stop and then proceed through the intersection if it didn't detect immediate cars. This was dangerous and Tesla refused to acknowledge the problem for months. Since then the issue has evolved with FSD only engaging in certain situations (interstate driving). As of the most recent update, FSD won't engage at all.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11636003,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/26/2024","dateComplaintFiled":"01/15/2025","vin":"5YJYGDEE3MF","components":"VISIBILITY/WIPER,BACK OVER PREVENTION","summary":"The rear view camera didn't work, neither did the windshield wiper. When turning left or right, the sensors did not display anything, the display no longer displayed any distances to other cars, proximity lines, nor speed limits. GPS also did not work. The problems were confirmed by the dealer (and fixed), but they charged us even though the incident involved a software update on their part that made most advanced safety features unavailable available.  When we tried to reverse, we could not see anything. When we tried to make a left or right turn, there were no sensors available to sense blind spots. When we tried to understand the speed limit or change lanes, the information was not available. Wipers were patchy in use Auto pilot also did not work. Warnings kept beeping while driving, but we could not turn it off, serving as a distraction to driver, but Tesla was unable to address the repair due to their mass recall of other cars (with similar issues).","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11634831,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/08/2025","dateComplaintFiled":"01/08/2025","vin":"5YJYGAEE6MF","components":"LANE DEPARTURE,BACK OVER PREVENTION,FORWARD COLLISION AVOIDANCE","summary":"This report addresses concerns regarding recent safety updates in the Tesla Model Y, specifically focusing on the \"Rear Cross Traffic Alert\" and the blind spot warning system. These updates are intended to enhance driver awareness and prevent collisions. However, there are significant shortcomings in their current implementation that may compromise driver safety.  1. Rear Cross Traffic Alert:  Intended Functionality: The \"Rear Cross Traffic Alert\" is designed to warn drivers of approaching vehicles from the side when reversing, thereby preventing potential collisions.  Current Implementation:  The system currently highlights a portion of the infotainment screen in red when a potential hazard is detected. There is no accompanying audible alert to notify the driver of the danger. Safety Concerns:  Drivers are likely to be looking over their shoulder or at their mirrors while reversing, rather than at the infotainment screen. The lack of an audible alert means that drivers may not notice the visual warning, especially if their attention is directed away from the screen. This could lead to an increased risk of collision, as the visual cue alone may not be sufficient to capture the driver's attention. 2. Blind Spot Warning System:  Intended Functionality: The blind spot warning system is designed to alert drivers of vehicles in their blind spot when the turn signal is activated, helping to prevent lane-change collisions.  Current Implementation:  Similar to the Rear Cross Traffic Alert, the system highlights the screen in red when a vehicle is detected in the blind spot. No audible warning is provided to alert the driver. Safety Concerns:  In adverse weather conditions, such as rain, drivers may rely more heavily on blind spot warnings due to reduced visibility. Drivers typically turn their heads to check for vehicles, which means they may not see the screen's visual alert. Without an audible warning, drivers may inadvertently change lanes into an occupied space, increas","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11634845,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/08/2025","dateComplaintFiled":"01/08/2025","vin":"5YJYGAEE6MF","components":"FORWARD COLLISION AVOIDANCE","summary":"This complaint addresses the recent changes made to the cruise control system in Tesla vehicles, as per NHTSA guidance in 2024. While the update aims to simplify the activation of enhanced cruise control, it introduces significant disadvantages and safety risks that need to be addressed. 1. Cruise Control Activation Update: NHTSA Guidance: In 2024, Tesla was required to modify the activation process for enhanced cruise control, allowing it to be engaged with a single pull when the option is selected. There are two options available: single pull and double pull. Advantages: \uf0b7 The update simplifies the process, enabling users to activate enhanced cruise control with a single pull, which is more convenient and user-friendly. Disadvantages: \uf0b7 When the enhanced cruise control is activated and the turn signal is engaged, the system automatically deactivates. \uf0b7 This deactivation causes the vehicle to stop maintaining its set speed, leading to a slowdown or complete stop. 2. Safety Risks: Driver Reaction: \uf0b7 The sudden deactivation of cruise control requires drivers to quickly move their feet back to the gas pedal to maintain speed. \uf0b7 This is particularly concerning when attempting to change lanes or merge into tight spaces, where maintaining speed is crucial for safety. Loss of Safety Features: \uf0b7 Upon deactivation of the enhanced cruise control, the vehicle no longer maintains a safe following distance, transferring full control back to the driver. \uf0b7 This abrupt transition means that the driver is left without the system's assistance to ensure safe driving and timely reactions, potentially increasing the risk of collisions. Increased Driver Workload: \uf0b7 Drivers must frequently reactivate cruise control after changing lanes, which demands additional effort and diverts attention from the road. \uf0b7 This constant need to manage the cruise control system can lead to driver distraction and increased cognitive load, potentially compromising road safety. 3. Recommendations: see attche","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11632785,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/16/2024","dateComplaintFiled":"12/27/2024","vin":"5YJYGDEE9MF","components":"SUSPENSION","summary":"Loud clicking noise hurt for several days, then when reversing and turning the steering wheel, the front right of the car collapsed; The suspension broke because a bolt came loose which was found in the driveway. Front right wheel area collapse and is touching the top of the wheel liner. There was no prior accident or damage causing the issue. Car had to be towed and repaired.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11630674,"manufacturer":"Tesla, Inc.","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/07/2024","dateComplaintFiled":"12/14/2024","vin":"5YJYGDEEXMF","components":"POWER TRAIN,STRUCTURE,FUEL/PROPULSION SYSTEM","summary":"\u00ad\u2022Unknown parts or system malfunctions; yes, an inspection can be issued \u2022The car is parked very close to the house and continuously producing poisonous and harmful gas, battery liquid and glasses splattered more than 20ft away. \u2022No, before the incident there was no issue observed. \u2022No, but from the fire department report the cause of the fire was \"failure of equipment\". \u2022No, there was no warnings from the app, or signs of malfunctions. the car functions normally.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11630487,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/06/2024","dateComplaintFiled":"12/13/2024","vin":"5YJYGDEE6MF","components":"SUSPENSION","summary":"On [XXX], our 2021 Tesla Model Y had a catastrophic suspension failure while driving in live traffic. The car came to a sudden stop, the front suspension was loose and the vehicle was not drivable. We had the vehicle towed to the nearest Testa service center in Burlingame, CA. Tesla service center inspected the car and found that the lower lateral links in the front suspension had failed due to two critical suspension bolts falling out. One bolt had completely fallen out and the other had became dangerously loose and was about to fall out. The bolt failures led to a catastrophic failure of the front suspension and the vehicle became undrivable in live traffic. This is a low mileage vehicle with ~29,500 miles and there was no operator error or use that would cause a catastrophic bolt failure in the lower lateral links. Images of the issue from Tesla service center show that the bolts simply fell out after not being sufficiently fastened from the manufacturer. After Tesla service center identified the problem, we researched this issue and found an extremely relevant NHTSA recall for 2020-2021 Model Y vehicles that matches the exact suspension issue that occurred to us (21V-835 / SB-21-31-003 Recall). Our Model Y was built in November 2020, which is within the affected date range of this Recall, and our issue exactly matches this Recall. Tesla service center employees agreed this Recall seemed relevant and investigated. After a couple of days, Tesla service center contacted us and claimed that while the our catastrophic suspension issue looked very similar to the Recall issue mentioned above, our specific VIN was not listed in the Recall. Therefore, Tesla service center refused to repair the failure under warranty or recall and we were stuck with massive repair bill to fix a clear manufacturer defect that is already known and has been recalled. We are not sure why our VIN was not captured in Recall, but have been affected by the same dangerous issue.  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11629368,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/21/2024","dateComplaintFiled":"12/07/2024","vin":"5YJYGAEE2MF","components":"ELECTRICAL SYSTEM,STRUCTURE,WHEELS","summary":"The arm felt on the driver side while I\u2019m driving. Also, there is issue with the camera and the screen electrical problem.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11627236,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/25/2024","dateComplaintFiled":"11/25/2024","vin":"5YJYGDEDXMF","components":"AIR BAGS,SEATS","summary":"I have a notice that a sensor went out in my passenger seat. I took it into Tesla to get a quote to repay rid and was quoted $2,000 to fix it. When I asked why it is so expensive I was told it is be cause Tesla has to retrofit my car to fit the new sensors because they stopped making my years sensors, my car is only a 2021.  This is safety issue that should be a recall, I have several other friends that own teslas that have had the same issue. The sensor that is not working properly is the sensor that registers if a passenger is in the seat or not determining if the airbag needs to deploy when in an accident. so without a working sensor it puts the passenger at risk. This is something I believe Tesla should covering as it is a safety issue & as a consumer I shouldn't have to pay over the fact they discontinued the proper sensor for my vehicle putting anyone that sits in my passenger seat at risk for the airbag to not deploy in the case of an accident.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11626609,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2024","dateComplaintFiled":"11/21/2024","vin":"5YJYGDEE9MF","components":"STEERING,SUSPENSION","summary":"Vehicle began making loud creaking noise audible at all speeds, loudest at low speeds. Car was maintained by Tesla dealership. Failure occurred at approximately 52,000 miles, just after 50,000 warranty expired.  Diagnosed as failure of both control arms which need to be replaced at significant expense. Failure should not happen on such a low mileage and newer vehicle.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11625668,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2024","dateComplaintFiled":"11/16/2024","vin":"5YJYGDEF1MF","components":"UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE","summary":"Summoned my car in parking lot. Vehicle showed on app that it planned to go straight then turn left but instead cut to a left and thus colliding with the car that was parked next to me. I have the footage if needed. Car should have stopped instead, or followed planned route. I was staring at the car the whole time and it looked that it was going straight, even after colliding, it looked like it was aimed to go forward. The car created a log of what happened if needed.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11624602,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/10/2024","dateComplaintFiled":"11/11/2024","vin":"5YJYGDEEXMF","components":"SUSPENSION","summary":"Yesterday on [XXX], my husband was driving our 2021 Tesla Y on a residential road (my son was on board at the time.) Suddenly they heard a loud noise, and the car rattled and went a loud noise. The next thing the driver felt like the car wasn't able to move and he stopped. One side of the car was dropped to the ground. When he got out, he saw the front of the car's bottom was scrapping on the ground. He realized it was a critical error. The suspension on the right side fell to the ground, and two brand new bolts fell on the ground a little behind the car. Right front tire was twisted and pointed to the opposite direction of the other wheel. Neither of the wheels were parallel. The front tire was scratched with some deep marks because it's been scrapping and dragging on the ground. The twisted tire damaged the side of the front right fender because it was out of place. The scariest thing was that the accident happened out of nowhere and it fell apart while the vehicle is moving. Very dangerous.  Our Tesla has 53,000 miles on it. And got new tires and rotations about 2 years ago. It was done by Tesla Service. We never had anyone else touch the car but the dealership. We never had any collision.  We had the car towed to the Service Center yesterday (Sunday and they were closed.) I contacted Service Center this morning and asked whether this error is related to the similar recall on Tesla Model 3. Suspension fell apart. The staff membered claimed that it had nothing to do with it. He also claimed that he's very knowledgeable about recalls, \"If there is a specific recall relating this problem, I'll be the first one to know.\" I guess he might be right, but what if our car is the first one which experienced this deadliest problem. Here is the evidence of the current recalls relating to: [XXX]   I'm very shocked to find out that this had happened, and there was no previous safety recall. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11624433,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/10/2024","dateComplaintFiled":"11/10/2024","vin":"5YJYGDEE8MF","components":"FORWARD COLLISION AVOIDANCE","summary":"To Whom It May Concern: I am writing to report yet another dangerous incident of phantom braking in my Tesla vehicle. As a Tesla owner who has previously filed multiple complaints about this issue, I am deeply concerned and frustrated by the lack of resolution to this potentially life-threatening problem. Today, I experienced a terrifying phantom braking event that nearly resulted in a catastrophic accident. I was driving on a completely empty road with no traffic in sight - no vehicles behind me, none in front, and none approaching from any direction. Suddenly, without any apparent trigger, my Tesla aggressively applied the brakes, violently decelerating from approximately 25 mph to just 3 mph in a matter of seconds. This abrupt and unnecessary braking action caught me entirely off guard. The force of the deceleration threw me forward, and I narrowly avoided losing control of the vehicle. Had there been any traffic behind me, I have no doubt this incident would have resulted in a severe rear-end collision. The frequency and unpredictability of these phantom braking events make me feel unsafe every time I get behind the wheel. It\u2019s only a matter of time before one of these incidents leads to a serious accident or fatality. Despite multiple reports to both Tesla and NHTSA, this critical safety issue remains unresolved. I implore NHTSA to take immediate and decisive action to address this problem. The safety of Tesla drivers, their passengers, and other road users is at stake. Please investigate this issue thoroughly and compel Tesla to implement a permanent fix for the phantom braking problem. Your swift action on this matter is crucial to prevent potential tragedies on our roads. Sincerely, [XXX]  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11624337,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/02/2024","dateComplaintFiled":"11/09/2024","vin":"5YJYGDEE7MF","components":"SEAT BELTS","summary":"Rear passenger seatbelt stopped latching","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11624174,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/11/2024","dateComplaintFiled":"11/08/2024","vin":"5YJYGAEE1MF","components":"SEAT BELTS","summary":"The third row passenger side seatbelt was restricted and bought in for service 2 weeks after purchasing the vehicle. It was serviced. Problem happened again 1 year later, it was then diagnosed and serviced back to position. 2 years later the same problem persist and restricted the seatbelt. The front passenger seatbelt is now sending alerts and asking for service. The seatbelt belt problem was said to be unknown on the first 2 visits to Tesla. The vehicle is now having the seatbelt system replaced with the current 3rd visit.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11623346,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2024","dateComplaintFiled":"11/03/2024","vin":"5YJYGAEE8MF","components":"SUSPENSION","summary":"The car started clicking while turning sharply recently. Tesla service advised it was safe to drive and scheduled me for routine inspection in 2 weeks. A few days later the control arm completely detached while driving through an intersection. There was no incident that could have damaged the suspension and I almost got in a severe accident.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11623289,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/31/2024","dateComplaintFiled":"11/02/2024","vin":"5YJYGDEE6MF","components":"ELECTRICAL SYSTEM","summary":"The software for the car was showing multiple errors in the service page saying the disk space for the car was full. As a result, the car had severe lag issues and the screen completely shut down multiple times while driving on the highway. There were no user warnings and I only knew about the service warnings after speaking with Tesla support. They said it was definitely not user created and that it needed immediate service. However, the service center claimed it was not their responsibility and wanted to charge 300-500$ to look into it.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11622392,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/28/2024","dateComplaintFiled":"10/29/2024","vin":"5YJYGDEE0MF","components":"SERVICE BRAKES","summary":"I was driving in the dark down a straight road traveling around 60mph when the car abruptly slammed on the breaks and came to an almost complete stop. I was not using self driving, I was in control of the car but when this occurred I did not release the gas. Out of Instict I tried to get the car moving again and pressed the gas but the car did not respond so I pressed the brake and then the gas and the car started driving normally again. Thankfully there was nobody in the car with me and no cars behind me. The braking was abrupt enough that my neck hurts from the jerking forward of my body.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11622495,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/28/2024","dateComplaintFiled":"10/29/2024","vin":"5YJYGDEE4MF","components":"SUSPENSION,WHEELS,UNKNOWN OR OTHER","summary":"Suspension noise, front suspension or steering squeak or groaning while turning.  Tesla service identified LH half Shaft was damaged and blaming it's due to outside influence because impact to the undershiled.  This car should be still under 4 years and 50K warranty but Tesla service refused warranty on the parts.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11622056,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/12/2024","dateComplaintFiled":"10/26/2024","vin":"5YJYGDEF4MF","components":"FORWARD COLLISION AVOIDANCE","summary":"Tesla released a feature called Obstacle Aware Acceleration.  The Owner's Manual states: \"Obstacle-Aware Acceleration is designed to reduce the impact of a collision by reducing motor torque and in some cases applying the brakes, if Model Y detects an object in its driving path. The touchscreen displays a visual warning and sounds a chime when the brakes are automatically applied. For example, Model Y, while parked in front of a closed garage door with Drive engaged, detects that you have pressed hard on the accelerator pedal. Although Model Y still accelerates and hits the garage door, the reduced torque may result in less damage. Obstacle-Aware Acceleration is designed to operate only when all of these conditions are simultaneously met: Drive or Reverse is engaged. Model Y is stopped or traveling less than 10 mph (16 km/h). Model Y detects an object in its immediate driving path.\"  However, my vehicle (and at least some other Model Y Performance models) do not behave in this manner.  Rather than reducing motor torque when all of the above conditions have been met, it reduces torque every time the vehicle accelerates from a stop.  This has been replicated by my local Tesla Service Center, and they confirmed the vehicle did not detect any objects in it's path.  This is dangerous because the vehicle accelerates so slowly from a stop that I may not be able to avoid an accident if the vehicle doesn't accelerate as expected.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11621456,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/23/2024","dateComplaintFiled":"10/23/2024","vin":"5YJYGAEE4MF","components":"FUEL/PROPULSION SYSTEM","summary":"High voltage battery systems are failing at an extreme rate on 2021 tesla model 3 and Y. I am a used car dealer and have had 6 battery failures in the last 30 days. When addressing this with the local service center, they said they've reported this to Tesla engineers as they're prematurely failing at \"an alarming rate\". There is no advanced warnings. The vehicle just leaves you stranded.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11621421,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/20/2024","dateComplaintFiled":"10/23/2024","vin":"5YJYGAEE2MF","components":"STEERING,SUSPENSION,WHEELS","summary":"I was driving into a parking lot and heard a loud bang. I get out of my car and see that the metal that connects the tire to the car came down and screws came out. It is not drivable. I know this is not something normal and shouldn't happen. This is very dangerous and I am grateful I wasn't on the freeway when it happened. I was not involved in any collision and i did not hit anything. This simply happened on its own","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11621250,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/20/2024","dateComplaintFiled":"10/22/2024","vin":"5YJYGDED2MF","components":"FORWARD COLLISION AVOIDANCE","summary":"Twice, while in full self-driving mode on I-395, my Tesla has made the potentially fatal mistake of trying to turn the vehicle directly into the closed gates of the so-called \"hot lanes\" (which separate the north and sound bound lanes) and into on-coming highway traffic on those lanes.  This is a serious safety issue that must be fixed IMMEDIATELY.  This happened most recently on Sunday October 20, 2024, when I was driving south-bound on I-395 with my wife and son in the car.  I was in the far left lane with \"full self driving\" activated.  The hot lanes were to our left with all traffic on those lanes driving northbound.  The gates to the hot lanes were closed to southbound traffic to prevent someone from driving directly into oncoming traffic.  Shortly before we were about to pass those closed gates, the Tesla left indicator light came on and the car began to turn. The map showed the car was trying to turn us directly into the closed gates and oncoming traffic.  Fortunately, I was paying close attention to this potential problem because the identical thing had happened previously, during the prior 30 day period when full self-driving was made available for free to all Tesla owners in April 2024.  On that weekday evening, I was my driving my son northbound on I-395 after his basketball practice.  The hot lanes were running southbound. Once again, as I approached the closed hot lane gates, the left indicator light came on as the car prepared to drive us through the closed gates and into the on-coming hot lane traffic.    I am not a Tesla critic.  I really like the car, but please address this issue ASAP before somebody gets killed.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11621289,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2024","dateComplaintFiled":"10/22/2024","vin":"5YJYGDEE6MF","components":"SEAT BELTS","summary":"Seat belt does not buckle and stay attached. Tesla is saying that this is not a warranty issue.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11620760,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/19/2024","dateComplaintFiled":"10/19/2024","vin":"5YJYGAEE3MF","components":"UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE","summary":"This morning when operating on FSD trail version, at tye stop sign I had to make left. This is at intersection of Rueslane and Old bridge Turnpike of East Brunswick, NJ. My car started to make a left when there was an incoming car from the left, and they do.not have to stop. Thank fully the car on the left applied instant brakes and avoided tye accident. FsD failed to make right judgement if left turn was possible or not. Fsd version is v12.3.6","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11619769,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2024","dateComplaintFiled":"10/15/2024","vin":"5YJYGDEE3MF","components":"VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE","summary":"My Tesla still has the phantom braking problem. It is repeatable and consistent. I can tell when it will occur on a route that I drive regularly. Day or night does not seem to alter the occurrence. There is no indication on the touch screen when this occurs. Traffic volume does not matter. It always occurs at the same places so it should be relatively easy to fix if someone would just monitor my computer when it occurs. I regard this as a dangerous problem on the freeway because my car suddenly slows and if the person behind me is not paying attention, I am going to be rear ended. Such a serious fault for a vehicle that performs so well otherwise. Since Tesla does not have a service center in my town no one has offered to look at the problem but since it has been reported so often, I'm not sure they would. I would be happy to demonstrate the problem to a technical person who might be able to diagnose it.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11619845,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/10/2024","dateComplaintFiled":"10/15/2024","vin":"5YJYGDEF4MF","components":"STEERING,WHEELS","summary":"The bushing spontaneously separated from the axle/wheel making the car unsafe and undriveable.  I cannot believe I am the only one.  This needs to be investigated and the car needs to be recalled","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11619321,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/08/2024","dateComplaintFiled":"10/11/2024","vin":"5YJYGDEE3MF","components":"SUSPENSION","summary":"I noticed some alignment issues becoming progressively worse with my car. Suddenly in a parking garage my front right tire over rotated and became stuck in the wheel well. I was able to free the wheel and the car said \"alighnment issues but car is safe to drive.\"   I drove home with my sister and her baby on the highway. Then I got off the highway and the car did the same thing becoming stuck in the middle of an intersection. I was able to free the car and proceed carefully home. The next morning my front control arm completely broke free and was dragging on the ground leaving the car completely inoperable.   I never had any accident or hit any curb with the car. In fact we brought it in 1 year ago to check alignment issues on the same front right suspension. In the shop now the service technician is saying this is a known issue on the MY resulting from not torqueing the bolts enough. I am shocked that the car has not been recalled for this known issues that is a major safety impact. I don't trust this car at all and frankly makes me question the oversight of NHTSA. When I look online apparently many people have been talking about this issue for over a year.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11619375,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/29/2024","dateComplaintFiled":"10/11/2024","vin":"5YJYGDEEXMF","components":"AIR BAGS,SERVICE BRAKES","summary":"The contact owns a 2021 Tesla Model Y. The contact stated that his wife was driving at 5 -10 MPH and traffic ahead was slowing down, the vehicle in front stopped and the driver depressed the brake pedal however the vehicle then unintendedly accelerated. As a result, the contact crashed into the rear of the vehicle in front. No warning lights were illuminated and no air bags were deployed. No police report was filed due to no injuries being sustained and the insurance company would be handling the incident. The vehicle was towed to a body center where it was diagnosed that the front air bag sensors were fractured in half and failed to activate the air bags but did activate the seat belts during the impact. The vehicle was not repaired, and the repair decision from the insurance company was pending. A dealer was not contacted. The manufacturer was informed of the failure via the app however the contact was still waiting for a return call to speak with a live agent. The failure mileage was 18,680.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11618369,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/04/2024","dateComplaintFiled":"10/07/2024","vin":"5YJYGAEE9MF","components":"UNKNOWN OR OTHER,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"The issue appears to be an acceleration malfunction and brake failure in my 2021 Tesla Model Y. The vehicle is available for inspection upon request. On [XXX] at [XXX], while waiting for the garage door to open, the car experienced an unknown unintended acceleration malfunction, surging forward uncontrollably. It didn't wait for the garage to open, crashed through the garage into the family room, causing significant structural damage to the framing and door. The City of Eastvale declared the house unsafe, sealing it off. I am now homeless and staying with friends temporarily. During the crash, the airbags did not deploy, and the ABS system failed, preventing an emergency stop. The car stopped 4-5 feet away from my wife, who was on the sofa, posing a critical life-threatening situation. Thankfully, [XXX]  and I survived, but this incident caused severe mental trauma for my family. We have not reported the incident to Tesla. The dashcam footage appears deleted during the crash and the car seemed to have only recorded footage before the crash and after. This issue has not been reproduced or confirmed by any dealer or service center, but further investigation needs to be done. The vehicle has not been inspected by Tesla or any service center. However, the police and insurance representatives have been involved. We are coordinating further inspections to find the cause of the acceleration and brake failure. We aim to invoke the Tesla Event Data Recorder (EDR) tool to investigate what exactly went wrong with the car. There were no warning lamps, messages, or symptoms before the incident. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11617335,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/29/2024","dateComplaintFiled":"09/30/2024","vin":"5YJYGAEE3MF","components":"STEERING,LANE DEPARTURE","summary":"When driving on highways the car will jerk the steering wheel and cause the car to turn when the car is in the center of the lane. This causes the driver to counter the force from the steering wheel to keep the car on the road. This only happens when autopilot and full self driving are not being used. I have taken it to the service center twice. The first time they said it was an issue with the car alignment so they realigned the tires and the second time they said it was a problem with the car\u2019s computer so they replaced the computer. This continues to happen and is dangerous. Sometimes it will give a lane departure warning while other times there are no warnings.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11616961,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"01/17/2024","dateComplaintFiled":"09/27/2024","vin":"5YJYGDEE9MF","components":"UNKNOWN OR OTHER","summary":"NHTSA Recall No: 22V-702, in 2022, was where there was supposedly an OTA update to stop the windows from increasing force in some situations when an object was stuck in the gap between the window and the frame.  My 2021 Tesla received that update at the time, and I didn't think much of it...until January 2024 when it actually happened to me.  I shut the door with my hand on the window, and at the moment it closed, the window went up to close the small gap.  My finger was in there and as I tried to pull it out, the window was still trying to close, not allowing me to do so.  Component that failed -- the window, supposedly fixed in 2022 Available for inspection upon request -- returned the leased car in September 2024 How was safety put at risk -- could not remove finger from gap between window and frame since window was continuously trying to close Has the problem been reproduced or confirmed by a dealer or independent service center -- I was ignored by Tesla HQ, and by my closest dealer.  The Tesla dealer from which I leased the car (a different one) told me to make a service appointment. Has the component been inspected by the manufacturer, police, insurance representatives or others -- no Were there any warnings or symptoms -- no.  No reason to think it would ever happen, then it did in January 2024.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11616057,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/26/2024","dateComplaintFiled":"09/23/2024","vin":"5YJYGDEE3MF","components":"STEERING","summary":"At 59k miles the steering rack failed, warranty expired at 50k miles.  This was a $3,000 repair.  A number of fellow Tesla owners have encountered this same failure.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11613703,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/09/2024","dateComplaintFiled":"09/10/2024","vin":"5YJYGDEE0MF","components":"ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE,LANE DEPARTURE","summary":"What component or system failed or malfunctioned, and is it available for inspection upon request? System computer. After a Over the Air (OTA) update, most driver assistive functions are inoperative. System feedback display sometime goes black (speedometer, controls, backup camera, etc). After manufacturer serviced car to verify and resolve issue, issue was not corrected. Screen continues to error, asking for a software update. Per the manufacturer this is a computer issue with the cache, and being told to replace computer. How was your safety or the safety of others put at risk? Since the driver feedback display and cameras are sometimes non-functional. Back up camera can be unusable, lane keeping, and cruise control are inoperative. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? By an manufacturer repair center.  Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No, they appeared after an OTA update 9-AUG-2024","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11613490,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/08/2024","dateComplaintFiled":"09/09/2024","vin":"5YJYGDEEXMF","components":"STEERING","summary":"My husband was driving the used Tesla we recently purchased from the Tesla dealership. We were driving on the highway with regular traffic and no issues around us. Autopilot was not on (we have never employed this feature). All the sudden, the car quickly jerked to the right on its own and then swerved back on its own. We were driving towards the sun so maybe the camera saw a shadow that wasn't actually there. We think either there is a steering issue or that the car might be reacting erroneously to something that isn't there. Just wanted to report this safety concern because I had my baby in the car and this could have caused a car accident.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11611757,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/29/2024","dateComplaintFiled":"08/30/2024","vin":"5YJYGAEE8MF","components":"ELECTRICAL SYSTEM,AIR BAGS,SEATS","summary":"The front passenger safety restrain system keeps switching off and showing an error randomly during driving, especially with younger passengers on the passenger seat. The problem was already fixed by Tesla 4 times and is appearing again.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11609179,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/12/2024","dateComplaintFiled":"08/18/2024","vin":"5YJYGDEE5MF","components":"SUSPENSION","summary":"Lower control arm bolt has backed out on the passenger side. Have found several similar issues on the same model vehicle the past few weeks.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11609194,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/11/2024","dateComplaintFiled":"08/18/2024","vin":"5YJYGAEE0MF","components":"SEAT BELTS","summary":"One of the rear seat belts will not latch. The buckle will go about 3/4 of the way in, but will not latch completely. It feels like there is something preventing the buckle from inserting compeltely. This puts our family at risk because one of our children cannot buckle their seatbelts when riding in the car. This has been present since we bought the car; it was delivered to us on August 11 and was not functioning upon delivery.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11608396,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/16/2024","dateComplaintFiled":"08/14/2024","vin":"5YJYGDEE6MF","components":"SEAT BELTS","summary":"Warning popped up for Faulty Passenger Seat Belt Tensioner.  On checking, the seat belt tensioner was broken and the whole seat mechanism had come off.  This surprised serious safety incident happened without anyone sitting on Passenger side or using the seat belt.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11607914,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/03/2024","dateComplaintFiled":"08/12/2024","vin":"5YJYGAEE2MF","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"Driving [XXX]  enroute to Houston from Peoria, AZ, on cruise control, the auto braking  activated  aka ghost braking, causing the car to extremely brake.  No other cars or trucks near us and no signs in area that might affect cruise control.  I thought this was fixed!  Totally unsafe. Luckily no one was behind us. This happened a lot back in mid 2021 and to have it still happen is hazardous.  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11607031,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/05/2024","dateComplaintFiled":"08/07/2024","vin":"5YJYGDEE6MF","components":"SEAT BELTS","summary":"THE SEATBELT LATCH IN THE BACK CENTER SEAT IS NOT WORKING.  I TRIED CLEANING IT OUT AND NO DEBRIS IS IN THERE AND IT STILL WON'T LATCH. TESLA DOESN'T HAVE AVAILABILITY FOR A MONTH FOR THIS SAFETY ISSUE. I HAVE THREE YOUNG KIDS.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11606198,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/02/2024","dateComplaintFiled":"08/02/2024","vin":"5YJYGDEE7MF","components":"UNKNOWN OR OTHER","summary":"My wife was driving the car on our downsloping driveway when the car suddenly accelerated without her pressing the accelerator pedal.  She slammed on the brakes and was able to bring the car to a stop before colliding with the garage door.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11605723,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/08/2024","dateComplaintFiled":"07/31/2024","vin":"5YJYGDEE6MF","components":"SUSPENSION","summary":"This is a manufacture defect. The windshield water comes down and fall dropping on the upper control arm. I Needed it to replace this every year.  This is a well documented issue. It is all over the web. This is insane.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."},{"type":"Vehicle","productYear":"9999","productMake":"TBD","productModel":"TBD","manufacturer":"ODI Demo Co"}]},{"odiNumber":11605724,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/08/2024","dateComplaintFiled":"07/31/2024","vin":"5YJYGDEE6MF","components":"UNKNOWN OR OTHER","summary":"Tesla Model Y's windshield is terribly and soft. A small stone fallen on the windshield it cracks right away.  I had to replace my windshield every year or so.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11605357,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/30/2024","dateComplaintFiled":"07/30/2024","vin":"5YJYGDEE1MF","components":"SEAT BELTS","summary":"Seat belt malfunction error was triggered. I reached tesla service in Springfield nj but can't get an appointment until mid September.  Totally unacceptable... how am I supposed to use my car?","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11598754,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/03/2024","dateComplaintFiled":"07/04/2024","vin":"5YJYGDEF3MF","components":"STRUCTURE,UNKNOWN OR OTHER,SERVICE BRAKES","summary":"Car was summoned and turned a sharp right directly hitting the car parked next to it while pulling out.   The location was the parking lot of [XXX] on [XXX] .   I have a full video of this which shows the car pulling forward then taking a sharp right impacting the vehicle parked next to it.  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11597250,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/20/2024","dateComplaintFiled":"06/27/2024","vin":"5YJYGDEE3MF","components":"ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES","summary":"On [XXX] my husband was taking our [XXX]  son to the grocery store and put him in his car seat. He then shut the door and went to open the driver door and the car had locked and would not unlock leaving our [XXX]  trapped in the car. We called Tesla immediately and they said the 12 volt battery had died and we needed to call 911. Luckily while I was on the phone with 911, one of the windows was slightly cracked and my husband was able to get the window down further so we could get our son out. You are suppose to receive 3 warning messages from Tesla saying the 12 volt battery needs to be replaced or is dying we did not receive a single one. This is life threatening and extremely dangerous. Our friends who had heard our story just sent us a news story that this happened to a grandmother and her grandchild recently in Arizona too.  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11596922,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/26/2024","dateComplaintFiled":"06/26/2024","vin":"5YJYGDEEXMF","components":"ELECTRICAL SYSTEM","summary":"The contact owns a 2021 Tesla Model Y.  The contact stated after placing the children in the vehicle, he was unable to enter the vehicle. The contact stated that the vehicle lost electric power while attempting to open the door with the key fob and with the phone App however, the door remained closed. The local Fire Department was contacted, and the contact was advised to break the window to remove the children from the vehicle. The contact broke the driver's side front window to remove the children as recommended by the Fire Department. The contact stated that the 12-volt battery had overheated; however, a report was not filed. The vehicle was taken to the dealer, but the vehicle was not diagnosed. The contact stated that the window was replaced, and the 12-volt battery was also replaced. The manufacturer was made aware of the failure. The failure mileage was approximately 72,175.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11596002,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/04/2024","dateComplaintFiled":"06/23/2024","vin":"5YJYGDEE7MF","components":"SEAT BELTS","summary":"Front Passenger Safety Restraint System Fault\u200b  There have been hundreds of people if not thousands who are reporting this common issue on various forms online and its a very common issue.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11595603,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/15/2024","dateComplaintFiled":"06/20/2024","vin":"5YJYGDEE9MF","components":"ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE","summary":"Power was lost completely while car was on the road, breaks stop working and unable to stop. Driver had to go off road to prevent collision and road a accident. Towed to Tesla center. Diagnosis is \u201cinternal short\u201d but did not elaborate. No explanation and answer why break did not work.  External damage due to accident was not covered.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11595385,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/16/2024","dateComplaintFiled":"06/19/2024","vin":"5YJYGDEE2MF","components":"FORWARD COLLISION AVOIDANCE,LANE DEPARTURE","summary":"Tesla FSD consistently ignores temporary lane closures, and will cheerfully try to drive over the barrier poles.  The locale is the San Diego Pure Water Project construction zones.  They set up lane closures that change every week or so.  They use a line of red poles along the middle of the road to block off a lane and direct both lanes of traffic into one lane.  Sometimes there is also a large CLOSED sign in the middle of the closed lane.  Tesla never sees the red poles and often does not see the CLOSED sign.  I attach several photos each showing both the Tesla screen and reality in the same image.  (Unless Tesla fixes this soon) I can send you lots more photos if you wish.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11593968,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/12/2024","dateComplaintFiled":"06/12/2024","vin":"5YJYGAEE2MF","components":"AIR BAGS,SEAT BELTS","summary":"I recently saw there was a recall update issued by Tesla regarding the seatbelt alert. My driver seat does not sense I\u2019m in the seat, and allows me to drive with out a belt on. Even if they send an update to my car, I won\u2019t be alerted. Someone could use the lack of sensor to not remain in their seat. Inflatable doll with sunglasses could take my spot.   My question is, is this included in the recall regarding the seat belt notification when not buckled since it\u2019s part of the safety restraint system?","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11593754,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/11/2024","dateComplaintFiled":"06/11/2024","vin":"5YJYGDEEXMF","components":"SUSPENSION","summary":"Today the \u201ccontrol arm\u201d and \u201caxel\u201d suddenly broke and stopped my car.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11592262,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/03/2024","dateComplaintFiled":"06/03/2024","vin":"5YJYGAEE7MF","components":"LATCHES/LOCKS/LINKAGES","summary":"The contact owns a 2021 Tesla Model Y. The contact stated while the vehicle was parked and attempting to open the rear passenger\u2019s side door, the door failed to open from the outside. The contact attempted to use the emergency release and the door failed to open. The vehicle was not taken to a dealer. The contact reached out to the manufacturer. The manufacturer advised the contact there was no urgency in getting the failure repaired. The contact was informed by the manufacturer where the emergency release button was in the vehicle in the door behind the speaker however, the contact was unable to access the button. The contact was advised to contact the nearest Service Center for the vehicle to be inspected. The vehicle was not repaired. The failure mileage was approximately 53,000.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11592029,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/02/2024","dateComplaintFiled":"06/02/2024","vin":"5YJYGDEE2MF","components":"VISIBILITY/WIPER","summary":"The automated wipers will stop working when it is raining making it very difficult to see the road and traffic, and they will start working when the windshield is dry. The speed that the wipers work at is also inconsistent - speeding up and slowing down even though the rate of precipitation has not changed.   This happens randomly, and after learning that other Tesla Y owners have also had this happen to them, I suspect that this is a common issue in the Tesla Y\u2019s wiper system / software.  This has been ongoing since we bought our car in Nov 2021.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11591608,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/24/2024","dateComplaintFiled":"05/30/2024","vin":"5YJYGDEE3MF","components":"ELECTRICAL SYSTEM","summary":"I was trapped in my car when the 12V starter battery died without warning and everything in the car shut down. I was very fortunate that I had my cell phone with me to call my friend who had just left. However, he was unable to help me open the car from the outside. I spent several minutes going through several questions in an attempt to make an emergency request for roadside assistance on the Tesla app in hopes they could talk me through getting out.  I finally received a text stating my request was 'being reviewed'!  I have claustrophobia so by now I'm not breathing comfortably.  I responded that I was trapped in my car and needed immediate help. They responded telling me where an emergency release was.  A release which every Tesla owner that I know has told me they had NO knowledge of.  When I was towed to Tesla, the service adviser told me ' claustrophobic' people probably shouldn't buy a Tesla!  Well... he was partially correct...only I would go further to say 'nobody'  should be a Tesla... it is a death trap.  What if I had put my 3 year old grandchild in her car seat and shut the door to get in the driver side?  She would not be able to pull an emergency lever!    I was sitting on a fully charged Lithium-Ion battery yet I was unable to open a door...so how about a safety bypass to this battery ??   Seems to me the default with a dead battery should be that the doors unlock...not lock!   This is certainly NOT a 'smart' car....it is a potential death trap for which there are countless other reports in the news, yet Tesla and your organization has yet to take action.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11590710,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/02/2024","dateComplaintFiled":"05/25/2024","vin":"5YJYGAEE9MF","components":"UNKNOWN OR OTHER","summary":"Full self driving is not recognizing traffic signals. This results in the vehicle proceeding through red lights, and stopping at green lights. Without properly seeing/processing traffic signals, it approaches every intersection as if there are no traffic lights. Service center has had the car twice, without being able to remedy the problem. The 3rd appointment was cancelled by Tesla. I have called the corporate office and spoken with a service rep. He was unable to help provide resolution, saying only that my local rep would reach out. I have not been contacted. I've tried every other possible solution. Tesla doesn't want to fix it, or even acknowledge the problem, even though they've done a test drive with me and seen the issue with their own eyes.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11589951,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/19/2024","dateComplaintFiled":"05/21/2024","vin":"5YJYGDEE1MF","components":"ELECTRICAL SYSTEM,VISIBILITY,ENGINE","summary":"The contact owns a 2021 Tesla Model Y. The contact stated while driving 20\u201345 MPH on a six-lane highway, the contact attempted a hard acceleration, and there was an abnormal banging sound heard. The battery was disconnected. The pyrotechnic fuse went into failure mode. There were no warning lights illuminated. The vehicle slowed down, pulsated, and then shut down. The hazard lights, steering, and brake system became inoperable. The brake pedal was depressed to stop the vehicle from rolling. Additionally, while closing the driver's side door, the glass window fractured. The local dealer was contacted and retrieved a system failure with the 12-volt battery. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 58,044.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11589166,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/16/2024","dateComplaintFiled":"05/16/2024","vin":"5YJYGDEE7MF","components":"VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE","summary":"Tesla removed the ability to use only cruise control, with adaptive following distance, and have forced the only option to now use full self driving instead (with a recent soft-ware update). I do NOT feel safe using full self driving (even supervised) and believe Tesla is being unsafe forcing full self driving use. We used to be able to just use cruise control-with adaptive following distance-a driving option in all other recent cars!!! , but cannot do that now in Tesla? Why would a company take away what I consider to be a safer option?? This is not an improvement (but a forced help-Tesla-improve-it\u2019s-unsafe-full self-driving-software!)","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11588656,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/03/2024","dateComplaintFiled":"05/14/2024","vin":"5YJYGDEE3MF","components":"STEERING,POWER TRAIN,ELECTRICAL SYSTEM","summary":"Steering disabled due to software update resulting in vehicle undriviable and having to be towed from driveway  Tesla requiring customer to pay for hardware replacement due to software update failure costing $2,921.24 for the replacement, out of pocket.    Required replacement of steering Rack (Dual Motor)   Part - Steering Gear Left Hand Drive (1044832-00-A)","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11588507,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/09/2024","dateComplaintFiled":"05/13/2024","vin":"5YJYGDEE6MF","components":"UNKNOWN OR OTHER","summary":"Yes, available for inspection Broken glass injury potential Not reproduced Not inspected yet No warning  Spontaneous breakage.   On the morning of the 9th, went to garage to leave for work and fracture was present.  This was not present when arriving home the previous evening.  I work 1.4 miles from home and travel surface streets with speed limit of 45MPH","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11587776,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/25/2024","dateComplaintFiled":"05/09/2024","vin":"5YJYGDEE2MF","components":"UNKNOWN OR OTHER,LANE DEPARTURE","summary":"Lane departure warnings activate briefly when driving straight ahead. Sometimes results in disablement of lane departure assistance feature. Tesla has attempted several repair attempts but issue persists:  Calibrate radar Replace steering rack Correct steering angle","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11587822,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/30/2024","dateComplaintFiled":"05/09/2024","vin":"5YJYGDEE6MF","components":"STEERING","summary":"while driving on the NJ Turnpike I heard a large \"pop\" noise.  Shortly after as I was on the Exit 7A exit ramp I lost all power steering.  I nearly hit the guardrail before the car came to a complete stop. I was able to maneuver the car off the exit ramp and pulled over.  The was an error message appeared on the screen indicating \"power steering reduced.\"  It wasn't reduced it was non-existent.  The car was flat bedded to the Tesla service center and a week later the car repair was completed.  The service center indicated it was the \"steering rack\" broke.  Although I don't know exactly what that means, even the service center admitted that this failure should not have occurred.  The car is 2 1/2 years old with 90k miles.  It is out of warranty so i was responsible for payment.  The reason for my complaint is that a catastrophic failure in the steering rack should not happen on a 2 1/2 year old car.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11587038,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/20/2024","dateComplaintFiled":"05/05/2024","vin":"5YJYGDEE2MF","components":"VEHICLE SPEED CONTROL,UNKNOWN OR OTHER","summary":"Please look up my Facebook post for public safety awareness. All the details are explained  [XXX]  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11586744,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/29/2024","dateComplaintFiled":"05/03/2024","vin":"5YJYGDEF7MF","components":"SUSPENSION","summary":"Squeaking sound at low speeds, and turning. Tesla advised the problem is the suspension and control arms. Stated it is a safety issue. Repair cost about $1900.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11586653,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/02/2024","dateComplaintFiled":"05/02/2024","vin":"5YJYGDEE4MF","components":"POWER TRAIN,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL","summary":"The main screen on my Tesla Model Y flickers while driving, as well as charging. I have a video of it happening, if you slow the video down it completely shuts the screen down for a millisecond and then turns back on. I have sent this video to Tesla, as well as Tesla technicians has confirmed the issue happening when they had the vehicle. I have had the vehicle into Tesla 3 separate times for service, they don't know how to fix the issue and keep telling me to wait. I have been dealing with this issue since January 2024 and am tired of waiting and putting my safety at risk. I feel that I have been more than patient with them and now I feel that they are now blowing me off. They don't feel that it is a safety concern even considering that the display screen went out while driving 70 mph, for 13 miles and I couldn't get it to turn back on.\u00a0Aditionally the side cameras on the vehicle intermittently go out. There is no warnings or symptoms prior to it happening it just happens. I have 29 times documented of it happening to me. I have requested a buyback which was denied as well as a loaner from Tesla until they can fix the issue, yet they denied that as well. It seems that Tesla does not care about the safety of me and I want this issue to be investigated.  I have the video of the Screen flickering reach out to me to get it since I cant post it in the place below.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11586213,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/30/2024","dateComplaintFiled":"04/30/2024","vin":"5YJYGAED3MF","components":"UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE","summary":"Vehicle not acting safely, speeding up to pass stopped school bus with stop sign out and yellow lights flashing.   This is a generic VIN as it applies to the current software on all FSD cars.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11585630,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/15/2024","dateComplaintFiled":"04/27/2024","vin":"5YJYGAEE1MF","components":"SUSPENSION","summary":"Cracked suspension way as described by Tesla service:   Verified customers concern right away without driving vehicle. Inspected suspension and found that the ball joints on the upper control arm are making the noise. Inspected entire front end and found the the compliance and lateral links have cracked bushings. Replaced upper control arms, both lateral links and both compliance links. Test drove vehicle and verified that the noise is now gone. Performed four wheel alignment after repairs.  Cost $2000 to repair.  Ridiculous that these are failing so early in the life of the car.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11585465,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/04/2024","dateComplaintFiled":"04/26/2024","vin":"5YJYGDEE5MF","components":"FORWARD COLLISION AVOIDANCE","summary":"Since December when Tesla did their software update to supposedly make my car safer, I have been BURIED in warnings to keep my hands on the steering wheel and my eyes on the road. It seems like every 25-30 seconds, if I even glance over at the speedometer, I get a red \"keep your hands on the steering wheel\" / \"Pay attention\" warning. This is ridiculous. These distracting notifications could cause an accident.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11585115,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/25/2024","dateComplaintFiled":"04/25/2024","vin":"5YJYGDEE7MF","components":"EXTERIOR LIGHTING","summary":"We Americans need you to stop auto manufacturers from using blinding headlights on their cars.  This will cause accidents and you will be liable for allowing this to begin with.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11584763,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/23/2024","dateComplaintFiled":"04/23/2024","vin":"5YJYGDEE4MF","components":"STEERING","summary":"Loss of steering control, frequently accompanied by driver-facing messages indicating that power steering assist is reduced or disabled.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11582096,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/31/2024","dateComplaintFiled":"04/10/2024","vin":"5YJYGDEE6MF","components":"FORWARD COLLISION AVOIDANCE,LANE DEPARTURE","summary":"March 31 I received an email from Tesla that I had been selected to participate in a free Full Self Driving (FSD) trial.  I have no interest in FSD, and there was no way to opt out of this trial.  At some point FSD was downloaded on to my Model Y as part of a regular software update.  I was not given the opportunity to accept or refuse this particular feature.    While both of these events feel wrong to me, it did not rise to the level of reporting to NHTSA until I realized Tesla had also ENABLED FSD on my car.  In other words they switched my configuration from Auto Pilot to Full Self Drive, presumably as part of the software update that downloaded the software on to my vehicle.    One could argue that because two features on my screen were different I was able to figure out my configuration had changed, and manually change it back.  One could also argue that not everyone would sort this out, and the next time they pulled the stalk down to engage cruise control they would unknowingly engage FSD.  And that is not OK.  I find the timing of all of this ironic given Tesla just settled out of court on a fatality related to their vastly overhyped FSD.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11581353,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/06/2022","dateComplaintFiled":"04/05/2024","vin":"5YJYGAEE4MF","components":"ELECTRICAL SYSTEM,SERVICE BRAKES","summary":"The contact owns a 2021 Tesla Model Y. The contact stated that while driving at low speeds when making a J-turn beside the contact's steep driveway, the vehicle crashed into the curb then began to roll down the steep hill, and crashed into a tree. The contact stated that the brake pedal was depressed, however, the vehicle continued to roll. No air bags were deployed and no injuries were sustained. The vehicle was taken to the repair shop where the headlight assembly, the hood, and the full front assembly of the vehicle were replaced. The manufacturer was made aware of the issue. The failure mileage was approximately 400.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11580774,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/23/2024","dateComplaintFiled":"04/02/2024","vin":"5YJYGDEE5MF","components":"SEAT BELTS","summary":"2 of 3 backseat seatbelts suddenly stopped latching, middle seat, and driver side rear seat. These are the seatbelts we use the least in this vehicle.   Yes, the dealer replaced the 2 failed seatbelts, but would not replace all seatbelts in the vehicle.  The vehicle was only inspected and fixed by Tesla.  No, there were no warnings. This is especially concerning since we use a seatbelt to secure a car seat in the backseat.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11580562,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"04/01/2024","dateComplaintFiled":"04/01/2024","vin":"5YJYGDEE3MF","components":"STEERING,POWER TRAIN,SERVICE BRAKES","summary":"I was driving on PA Turnpike in light rain . I never drive fast . Somehow my car start shifting from one side of the rd to another I slow down but I did not feel connection with sterling wheels car start spinning in circles and I crashed with 2 kids in the car.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11578766,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/14/2023","dateComplaintFiled":"03/21/2024","vin":"5YJYGDEE8MF","components":"UNKNOWN OR OTHER","summary":"I am writing to file a formal complaint against Tesla, regarding a significant issue with my Tesla Model Y 2021, which I purchased in December last year. This matter pertains to false advertising and a failure to uphold the promised capabilities of the vehicle. Despite Tesla's advertising and product descriptions promising a range of 330 miles on a full charge, my car has consistently achieved at least 40% less than this advertised range. This drastic shortfall has severely impacted the vehicle's usability and the value I derive from it. I scheduled a service appointment with Tesla. The resolution proposed by the service team was both shocking and unacceptable. They suggested that to achieve the advertised range, I would need to disable the vehicle's cameras. This advice is not only impractical but also negates one of the key safety features of the car. There was no disclosure at the point of sale that the use of standard vehicle features, such as the cameras, would so drastically reduce the car's range. To suggest disabling a critical feature to achieve the advertised performance is misleading and diminishes the value and functionality of the vehicle. Feeling deceived by Tesla, as the product delivered does not meet the specifications and capabilities that were advertised, I am seeking a resolution to this matter. I propose the following options: 1-A technical fix to the car that allows it to achieve the advertised 330-mile range without disabling any safety or standard features. 2-Complimentary access to Tesla's Supercharger network 3-A full refund for the vehicle, allowing me to return the car.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11578504,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/18/2024","dateComplaintFiled":"03/20/2024","vin":"5YJYGDEF8MF","components":"UNKNOWN OR OTHER","summary":"The horn placement on my car VIN   [XXX] ) 2023 Tesla Model S Plaid is difficult to find when in an emergent situation.  The horn is a small button on the right side of the steering wheel rather than the center of the steering wheel.  Twice in the past week, I have failed to alert another car that they were about to hit me.  I reflexively hit the middle of the steering wheel to alert the other vehicle.  Given the horn doesn't reside in the middle of the steering wheel, I failed to get the drivers attention and had to swerve erratically to avoid an accident.  The horn placement is dangerous,  non functional and needs to be addressed by Tesla and NHTSA immediately.  Tesla drivers who drive an updated steering wheel are essentially driving with no horn. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11577696,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2024","dateComplaintFiled":"03/15/2024","vin":"5YJYGDEE4MF","components":"UNKNOWN OR OTHER","summary":"Vehicle screen has phantom touches. Extremely unsafe as the vehicle will turn volume to max, turn heat/air up and down, and make other changes on its own and while driving. Almost caused several accidents. Tesla had made me wait for a month before they will fix.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11573549,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/23/2024","dateComplaintFiled":"02/23/2024","vin":"5YJYGDEE4MF","components":"EXTERIOR LIGHTING,VISIBILITY/WIPER,BACK OVER PREVENTION","summary":"I often experience significant lag for rearview camera and the turn signal indicator lights. Sometimes it takes up to 10 seconds for the rearview camera view to come up. It's dangerous because it's hard to tell if the car is in reverse or not. Sometimes it takes multiple attempts to change gear.  I have similar experience with the turn signal indicators. It takes multiple attempts for the signals to come up, or there is often significant delay on when I turn on the signal and when the lights actually come on.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11572616,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/10/2024","dateComplaintFiled":"02/18/2024","vin":"5YJYGDEF6MF","components":"ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE","summary":"The vehicle's primary Autopilot processor randomly and completely failed while in active use on February 10th, causing the vehicle to immediately change course towards a highway barrier at high speed. Since that moment, every time the Autopilot DAS computer is reset, the primary processor refuses to transition from the INIT state to the NOMINAL state and instead transitions to CRITICAL state.   The vehicle had software update 2023.44.30.8 for recall campaign #23V-838, recall number SB-23-00-008 applied 1 month ago, which was supposed to decrease the probable misuse of the DAS system. However, many individuals reported that the recall immediately and irreversibly damaged their DAS computer, so Tesla offered them a free replacement without hassle.   However, I have been struggling to work with Tesla's Carlsbad, California service center for over a week to get the DAS computer replaced at no cost, since the computer was damaged after an update caused the computer to become irreversibly damaged after their software update was installed -- a software update which was supposed to have made the Autopilot system safer, but which has instead unfortunately irreversibly damaged the Autopilot computer, and caused my vehicle to randomly and immediately weave towards a highway barrier at high speed.  I am wrongfully being asked to pay in excess of $2500 for a replacement computer as a result of the update damaging the DAS computer. They claim the catch-all diagnosis of a \"short circuit\" internal to the DAS computer caused the damage which would be out of warranty, except the computer has never been opened by myself. They confirmed to me that they chose that diagnosis after a process of elimination without actually probing the electrical system within the computer.  The Carlsbad service center refuses to give me an accurate estimate for any further engineering analysis, claiming it could take multiple hrs/days at $245/hr. This is extremely unreasonable and presents unlimited risk.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11572013,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":2,"numberOfDeaths":0,"dateOfIncident":"06/25/2022","dateComplaintFiled":"02/14/2024","vin":"5YJYGDEE7MF","components":"ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,SERVICE BRAKES","summary":"On 6/25/22 our 2021 Tesla Model Y with 16,163 miles had a sudden unintended acceleration, it didn't responded to the breaks and within seconds hit a parked car and finally stopped when it crashed to a large tree. It was a \"Total Lost\" by the insurance.  Around 1pm on a clear sky day, driving out of a small gated residential community, before exiting I pulled over the side of the road for a few minutes, when I resumed the car suddenly accelerated to what felt like full speed.   While I stopped by the side of the road the car remained in \"D\" mode, when I resumed I forgot that it was already on \"D\" and pushed the shift level down; we think the car went to Cruise Control to the last used speed which was probably a highway speed. The breaks didn't stopped the car and didn't cancel the accelaration.  It traveled out of control less than 150 feet before it crashed to a large tree.   For some \"unknown\" reason, the footage of the 4 cameras got erased from my usb memory stick. The only video left was the front camera and that video was cut a couple of seconds before the first crash.  Tesla took almost a year on their \"investigation\" and the result was a long technical BS indicating that they didn't found anything abnormal.  Driver airbag deployed.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11571568,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/09/2024","dateComplaintFiled":"02/13/2024","vin":"5YJYGAED7MF","components":"POWER TRAIN,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL","summary":"When driving the car abruptly slows down. This also happened on the freeway. I get an error message that says \u201cpower limited\u201d and a turtle symbol. This is the second time this issue has happened. Tesla service center has not been able to confidently diagnose this issue. They say it\u2019s resolved and once I leave the service center and the problem comes back.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11570847,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/01/2023","dateComplaintFiled":"02/08/2024","vin":"5YJYGAEE9MF","components":"VISIBILITY","summary":"The contact owns a 2021 Tesla Model Y. The contact stated that all the windows in the vehicle had become distorted, cloudy, bubbly, and delaminated, creating a visibility hazard while driving. The cause of the failure was not yet determined. The manufacturer was notified of the failure and a service appointment was scheduled. The vehicle was taken to the local service center who was unable to determine the cause of the failure. The vehicle was not repaired. The failure mileage was 18,000.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11570487,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/07/2024","dateComplaintFiled":"02/07/2024","vin":"5YJYGDEE5MF","components":"VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE","summary":"I was driving to work this morning, February 7th, 2024 driving at freeway speeds. My Tesla touchscreen dropped out and went completely dark. The reset process is to press and hold for about 30 seconds and another 30 seconds for the full restart. I attempted this twice and proceeded to pull off the highway. During this period, I could not see how fast I was driving, whether my brake lights, turn signals, or headlights worked at this time to safely transit through traffic to get off the road. I put my hazard lights on, but again did not know if these worked or not. The screen finally came back online and seemed fine until I could get to work, this was an extremely scary experience and a perfect example as to why all cars should have a cluster driver screen mandatory, I will be getting rid of this car as soon as possible.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11570374,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/04/2023","dateComplaintFiled":"02/06/2024","vin":"5YJYGDEE5MF","components":"STEERING,POWER TRAIN","summary":"The power steering went out and it was virtually impossible to turn the steering wheel. It was unsafe to drive because you were not able to turn the car unless you were very strong. Safety issue-unable to turn the car without possibly colliding with another car.  Tesla replaced the drive train. Another incident happened while getting into the car and driving it. An alert came up on the screen saying that the power train needed immediate service and that I could not exceed 60 mph. I was driving at the time. As I continued to drive to my destination the alert kept coming on with different speeds I could not drive at. It eventually got down to 53 mph and it physically would not drive over that speed and it was on the freeway and dangerous because the car kept slowing down. Tesla replaced the oil pump in the back battery. I have had this car for 3 years and it has been in the shop 15 times.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11570437,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/06/2024","dateComplaintFiled":"02/06/2024","vin":"5YJYGDEF3MF","components":"SEAT BELTS","summary":"Left rear seatbelt is not locking","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11570084,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/05/2024","dateComplaintFiled":"02/05/2024","vin":"5YJYGDEE7MF","components":"VISIBILITY","summary":"As the window starts to fog up, I turn on the defrost. The defrost does not come on for 2 to 3 minutes. However, there is some air that comes out that causes the window to fog up more. It reduces the visibility and I have to pull over because I can\u2019t see. This happens every time I turn on the defroster. There is some delay of 2 to 3 minutes before the hot air actually blows out. I went to Tesla to see if this is a recall and they said my car did not qualify but it seems there are other test ones that have the same problem. It is dangerous when I am driving and the car windows if I turn the defroster on, it\u2019ll cause me to lose complete visibility within seconds, and then it takes 2 to 3 minutes for the hot air to kick out.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11568810,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/30/2024","dateComplaintFiled":"01/30/2024","vin":"5YJYGDEF1MF","components":"ELECTRICAL SYSTEM,BACK OVER PREVENTION","summary":"Rear ultra sonic sensors (USS) sliding into the vehicle. No impact or cause for rear sensors to move. Two of the four rear USS pieces are moving back in their housing and are no longer flush with the bumper.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11568516,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/28/2024","dateComplaintFiled":"01/29/2024","vin":"5YJYGDEE4MF","components":"FORWARD COLLISION AVOIDANCE","summary":"The most recent recall and modifications to Autopilot have dramatically reduced subjective safety. I am more distracted by warnings and interventions by the system. The system is less able to adapt to changing conditions. It seemed to be far more effective from a safety standpoint prior to the recall. People were and are the problem with autopilot, not autopilot. As with people, it made/makes mistakes. But an attentive driver easily corrects. Full Self Drive is different, but if any driver has ever been under the illusion that autopilot does not require full attention, it is the driver's fault.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11568657,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/29/2024","dateComplaintFiled":"01/29/2024","vin":"5YJYGDEF1MF","components":"FORWARD COLLISION AVOIDANCE,LANE DEPARTURE","summary":"Since installing the update for 23V-838; TC2023-657 compliance, you guys have absolutely ruined autopilot. Your regulatory overreach has resulted in my task workload increasing while using any ADAS systems Tesla supplies, and multiple times I have reached task saturation from the number of nags, alerts, and prompts that have appeared since applying the 23V-838; TC2023-657 update. In some cases I have engaged autopilot, been nagged, wiggled the wheel which disengaged, re-engaged, been nagged, wiggled the wheel which disengaged, re-engaged, 3 times in a row.  I have benchmarked almost every other ADAS system on the market and you [XXX] have somehow regulated tesla auto pilot into a place where it has literally the most frequent nags, alerts, prompts, and annoyances of anything on the market.  Ask yourselves whether you honestly think nags that audibly prompt and distract the driver for merely glancing at the autopilot set speed, briefly adjusting the map, or even daring to adjust vent position are really a wise tradeoff, or just something you cooked up because you have an axe to grind.   Here's another one - as petty bureaucrats, would you rather have Autopilot or FSD on the road, or a hypothetically drunk driver? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11567901,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"01/17/2024","dateComplaintFiled":"01/25/2024","vin":"5YJYGDEE9MF","components":"ELECTRICAL SYSTEM","summary":"I understand that in September 2022 there was a recall because the windows were pinching people's fingers and not letting go.  Why then did it happen to me in January 2024?  The window closed on my finger and was trying and trying very hard to close, as if the sensor didn't detect an object at all.  I pulled and pulled at it for a few seconds before my hand ripped out.  I wasn't sure how bad the damage would be as it was cold outside.  I had a raised red mark and no feeling in the entire tip for a few days.  Today is Day 8 and the mark looks exactly the same, but I have maybe half of the feeling back.  I'm assuming it will be OK and I haven't gone to a doctor.  Also, I did contact Tesla directly and they didn't care.  They just had low-level people email me boilerplate language about a recall.  No one reached out to say that they were sorry the car malfunctioned or express any concern.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11567451,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/04/2024","dateComplaintFiled":"01/24/2024","vin":"5YJYGDEE0MF","components":"AIR BAGS","summary":"The front passenger safety alert system fault warning appears Occupant Classification System (OCS) of Front Passenger Seat  is faulty and Tesla said it\u2019s not covered under warranty.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11566790,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/17/2024","dateComplaintFiled":"01/21/2024","vin":"5YJYGDEE9MF","components":"EXTERIOR LIGHTING,VEHICLE SPEED CONTROL,SERVICE BRAKES","summary":"1. Under certain circumstances, the vehicle is able to decelerate using its regenerative braking system without illuminating the brake lights.  This occurs during \"one pedal driving\" where the operator is driving only using the throttle to both accelerate and decelerate the car, without the input of mechanical brakes. This is a programming issue, not a mechanical issue. The brake lights are \"triggered\" when the car decelerates at a threshold of -0.1G or greater. At anything less than -0.1G, the lights will not turn on. This drastically increases the risk of a rear-end collision.  2. Under the right conditions the operator could decelerate from a speed of 45 mph to 5 mph without the brake lights  ever coming on, not until they reach a near-complete-stop. This poses a high risk to all drivers that are behind the vehicle, and fails to give warning to other drivers.  It should never be possible for this to occur.   3. This problem has been in discussion on Tesla owner's forums; specifically \"Tesla Motors Club\". (see attached posts) Tesla has the highest accident rate, and no one has yet figured out why.   A typical internal combustion vehicle equipped with an automatic transmission coast-down decelerates at an average rate of -0.02G. The Tesla's regen brake light turn-on threshold of -0.1G is 5X more than the deceleration of a typical coasting ICE car (-0.02G) . For slow-downs between -0.02G and -0.1G, where the Tesla's deceleration exceeds an ICE car by up to 5X, there  is no warning to other drivers, as the brake lights will not turn on. Any braking force above -0.02G of deceleration exceeds that of an ICE car, and should be made-known via the brake-lights.   I hope that this is not overlooked; it is extremely important for this to be addressed to reduce rear-end collisions involving EV's.   99%+ of vehicles in the USA are ICE, and do not coast-down at a rate of -0.1G. The brake lights must indicate this above-normal reduction in speed.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11566742,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/20/2024","dateComplaintFiled":"01/20/2024","vin":"5YJYGDED0MF","components":"EXTERIOR LIGHTING","summary":"The purpose of this missive is to complain about how blindingly bright the Tesla Model Y's headlights shine into the eyes of on-coming traffic and pedestrian. The Model 3's headlights are marginally less blinding (probably only because they are a few inches lower than the Model Y's) and there seems to be no similar problem with the Model S and Model X headlights.  I have no issue with bright headlights in general, but they should not be focused into the eyes of on-coming traffic and innocent pedestrian.  To be clear, I do not own this Model Y represented by this VIN.  Thanks! [XXX]  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11565832,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/16/2024","dateComplaintFiled":"01/16/2024","vin":"5YJYGDEF4MF","components":"VISIBILITY/WIPER","summary":"Windshield developed a huge crack due to using max defrost in 15 degrees Fahrenheit weather.  There was no crack whatsoever the night before and in the morning after setting the max defrost setting on, I noticed a huge crack across my windshield! I took it to their shop in Lyndhurst, OH and they told me that there was signs of previous damage, and the action of using max defrost in this weather caused it to crack the way it did. So they tried charging me $1500!  I looked with them and it was barely a nick! like it almost looked like the initial point of damage as nothing but a smudge on the glass that you couldn't wipe off... The fact that my glass is so sensitive that the heat from operating the system normally would cause it to crack in such a way baffles me...  Thank you for your time.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11564396,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/06/2024","dateComplaintFiled":"01/09/2024","vin":"5YJYGAEE3MF","components":"FORWARD COLLISION AVOIDANCE,LANE DEPARTURE","summary":"Tesla Autopilot lost control in rainy weather, swerved off the road on freeway at 80mph, swung back in the leftmost lane and then to shoulder, risking lives of driver and all passengers including 2 children. Impact resulted in broken wheel rims and bursted tires. This could have been fatal accident if there are other cars on the road at the time of incident.  There were absolutely no warning on the screen and near zero time to react with vehicle wheels turning sharp left at 80mph.   Footage though immediately visible on DashCam has disappeared from USB drive. Requested vehicle logs from Tesla but that too has gap in coverage exactly during time of accident. Tesla Service Center has not responded to request to get system log at the time of accident. Missing logs and camera footage exactly at the time of incident is suspiciously missing. Footage and logs are available for next day as well as several weeks and months in the past.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11564006,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/06/2021","dateComplaintFiled":"01/07/2024","vin":"5YJYGDEE7MF","components":"VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE","summary":"While driving on highways using adaptive cruise control, the vehicle will slow down quickly from highway speeds of 60 to 75 mph, down to 40 or 45 mph without the presence of an obstruction in front, such as a vehicle, or even a shadow, that could fool the vehicle\u2019s camera.   This puts us at risk of being rear-ended on the highway.   The problem happens randomly.  I have reported the issue to Tesla twice. It happened once while on the phone with a Tesla representative that had called me back regarding my reported complaint.  The Tesla rep said they were aware of the issue and were working on correcting the issue via a software issue.  Tesla has cancelled my requests for service appointments regarding this issue.  In September of 2023 we attempted to use the cruise control to see if it had been repaired but it happened again.   There were no prior warnings.  The issue first appeared in September of 2021. It has happened many times since then. I first reported around Sep of 2022.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11562686,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/25/2023","dateComplaintFiled":"12/29/2023","vin":"5YJYGDEE2MF","components":"UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE","summary":"After the latest recall (campaign #23V-838), the automated warnings while using autosteer becomes so frequently that it becomes distractingly dangerous. Even when i briefly avert my eyes while driving on an empty highway results in the warnings","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11562050,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/26/2023","dateComplaintFiled":"12/27/2023","vin":"5YJYGDEE0MF","components":"FORWARD COLLISION AVOIDANCE,LANE DEPARTURE","summary":"Subject: Safety Concerns Regarding Recent Model y Autopilot Update  To Whom It May Concern at the National Highway Traffic Safety Administration (NHTSA),  I am writing to urgently express my concerns about the latest software update for the Tesla Model Y\u2019s autopilot system, which, in my view, significantly compromises safety. As a Model 3 owner for over one year, I have generally found the vehicle and its features to be reliable and safe. However, the recent update has introduced an overly stringent hands-on-wheel detection mechanism that is not only inconvenient but also potentially hazardous.  The new update requires frequent and often forceful interaction with the steering wheel to assure the system of driver presence. This change is drastically different from my previous experience, where I received only one hands-on-wheel violation in two years. The current sensitivity of the system disrupts the smooth operation of the autopilot, leading to frequent and abrupt disengagements. I have found myself struggling to maintain the system\u2019s activation, inadvertently causing the vehicle to exit autopilot mode multiple times.  This issue goes beyond mere inconvenience; it actively detracts from driving safety. The need for constant and sometimes aggressive adjustments to satisfy the system\u2019s requirements is distracting and can lead to erratic vehicle behavior. The irony is stark: a system designed to enhance driving safety and ease is now a source of potential danger and stress.  The unpredictability and over-sensitivity of the updated system could lead to dangerous situations, especially on highways or in heavy traffic, where sudden disengagement of the autopilot can be particularly risky. As a driver, I now find myself more focused on keeping the autopilot engaged than on the actual driving conditions and surroundings, which is surely contrary to the feature\u2019s intended purpose. Thank you for your prompt attention to this serious safety concern.  Sincerely,  [XXX]  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11562058,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/27/2023","dateComplaintFiled":"12/27/2023","vin":"5YJYGDEE2MF","components":"UNKNOWN OR OTHER","summary":"Water collects in the rear bottom trunk compartment. This flooding has resulted in moId. It appears as though the rear trunk is not properly installed and I have seen this reported on forums by other Tesla owners. Here is an example: [XXX]   I have sent my Tesla for repair but it\u2019s out of warranty. Tesla is also really poor when it comes to service times etc so I want to file a formal complaint to see if this helps other Tesla owners. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11561679,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/20/2023","dateComplaintFiled":"12/24/2023","vin":"5YJYGAEE0MF","components":"UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE,LANE DEPARTURE","summary":"After Tesla software update 2023.44.30.2, the rear back up camera no longer works. It\u2019s just a black screen. Failure first occurred on 12/20/2023. Also, Tesla \u201cAuto pilot\u201d no longer works (cruise control and lane assist). Support team could not fix both issues. Have a service appointment scheduled on 12/27/2023. Thank you and happy holidays.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11561066,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/20/2023","dateComplaintFiled":"12/20/2023","vin":"5YJYGDEE1MF","components":"STRUCTURE","summary":"******* DELETE VOQ *******  THIS COMPLAINT IS BEING MARKED FOR DELETION BECAUSE IT IS REQUESTED BY THE CONSUMER THAT THEY WISH TO HAVE IT REMOVED. DJR    ******* DELETE VOQ *******  The contact is requesting this to be cancelled.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11560759,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/18/2023","dateComplaintFiled":"12/18/2023","vin":"5YJYGDEE5MF","components":"VISIBILITY/WIPER","summary":"The automatic windshield wiper function never works properly. It does not engage even when the windshield is soaked, and often engages when windshield is dry. This reduces visibility so much, that it is sometimes extremely dangerous.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11560058,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/01/2023","dateComplaintFiled":"12/14/2023","vin":"5YJYGDEE4MF","components":"SEAT BELTS","summary":"Rear seatbelt buckle keeps failing and does not latch. These were replaced by Tesla within the last 6 months and they failed again and refused to cover them under warranty.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11559862,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/15/2023","dateComplaintFiled":"12/13/2023","vin":"5YJYGAEE0MF","components":"UNKNOWN OR OTHER","summary":"My vehicle loss it\u2019s autopilot mode. I called Tesla repair center multiple times but they keep on saying that the engineering department still looking into it and they don\u2019t have any timeframe to when will it be fix.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11559462,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/10/2023","dateComplaintFiled":"12/11/2023","vin":"5YJYGDEE6MF","components":"FORWARD COLLISION AVOIDANCE","summary":"The Regenerative brakes malfunctioned looks like and the car kept on spinning and we hit the side of the freeway and ended up in a ditch and the tow truck had to pull us out of the rubble. it was very scary and lucky we did not get hurt.  I was reading some online reviews and looks like many people are having similar issues with Tesla Model Y and other Tesla Models. thanks","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11559540,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/09/2023","dateComplaintFiled":"12/11/2023","vin":"5YJYGAEE2MF","components":"UNKNOWN OR OTHER","summary":"The bolt holding my control arm bushing came completely out dropping my front passenger side of the car on to my tire. In research and talking to mechanics this is a known problem Tesla is refusing to help me or acknowledge it is an issue","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11556877,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/25/2023","dateComplaintFiled":"11/26/2023","vin":"5YJYGDEE5MF","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"Phantom braking. We were going at around 45 miles per hour on route 30 and the car suddenly engaged brakes without anybody in front of me. Apparently it's a known issue called phantom braking and I wanted to report it","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11556328,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/14/2023","dateComplaintFiled":"11/21/2023","vin":"","components":"STRUCTURE,CHILD SEAT","summary":"The contact owns a Britax, Model number: e1a267, Model Type: Advocate, and was manufactured on December 20 2020. The car seat was being utilized in a 2021 Tesla Model y  The contact stated that while she was washing the covers for the car seat, she noticed that the metal bar at the rear top of the car seat had rusted. The car seat had not been repaired or replaced. The manufacturer was made aware of the failure and advised that the rust was actually discoloration.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11556130,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"10/24/2023","dateComplaintFiled":"11/20/2023","vin":"5YJYGDEE2MF","components":"STEERING","summary":"Steerling wheel malfunction, can't control.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11555895,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/18/2023","dateComplaintFiled":"11/19/2023","vin":"5YJYGDEE0MF","components":"FORWARD COLLISION AVOIDANCE","summary":"What component or system failed or malfunctioned, and is it available for inspection upon request?  Emergency Breaking in Autodrive mode.  How was your safety or the safety of others put at risk?  My car auto breaked hard for no apparent reason when I was driving at 75 MPH on an open highway.  Has the problem been reproduced or confirmed by a dealer or independent service center?  There are plenty of articles online about Phantom Breaking.  Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others?  No, this happened yesterday morning on 11/18/2023. I plan to report this to Tesla today as well.  Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear?  Not a single warning and this was the first time that this has happened to my vehicle.  I was driving using auto drive at 75 MPH on highway at 8:45AM on 11/18/2023.  All of a sudden, and for no reason, my Tesla Model Y slowed down within 3 seconds to around 45 MPH.  This was completely unexpected as no other car, debris, person was near me.  When I got. home that day, I read about phantom breaking with the Tesla.  What happened to my car is yet another example of phantom breaking.  This could have caused a major accident if there were more cars on highway at the time.  Luckily no one was injured, but my daughter and I were in shock and shooken up.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11555805,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/18/2023","dateComplaintFiled":"11/18/2023","vin":"5YJYGAEE9MF","components":"VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE","summary":"My car has had a problem with TACC since the day I bought it.  Brakes aggressively in what should be a normal driving situation.  For instance, when I pass a semi truck on the interstate with my own lane in front of me, the car will slam on the brakes when it is beside the truck.  Highly likely to cause a rear end collision.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11555534,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/15/2023","dateComplaintFiled":"11/16/2023","vin":"5YJYGDEE6MF","components":"STEERING","summary":"Got into the car, put it in drive.  Warning something like \"steering assist not available\".  My wife was driving and could not turn the steering wheel.  I made a service appointment and they returned an estimate for replacing the \"PT SENSOR, HIGH PRESSURE (1510047-00-C)\" qty 2 and the \"PRESSURE TEMPERATURE SENSOR - LOW PRESSURE(1510048-00D) qty 1 and \"WASHER, 1/2, STL ZN,SEAL.(1111739-00-A) qty 1 under warrantee.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11554803,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/24/2023","dateComplaintFiled":"11/13/2023","vin":"5YJYGDEE0MF","components":"STEERING,SUSPENSION","summary":"Front left wheel of vehicle started pivoting under causing tire to bottom out on inner fender without any prior incident or issues. Inspection revealed one of two bolts missing on the lower lateral control link, which was later found in the driveway. Second bolt was 1/3 loosened. Car was towed to Tesla and they proceeded with repairs to include replacing both sets of lower lateral control links. After looking into this further, we found Tesla service bulletin SB-21-31-003 which issued a recall for this problem for 2019-2021 model Y and 3, however, according to Tesla our vin was not included in this recall. These bolts hold the linkage that secures the wheel to the frame, without which the wheel and tire assembly will likely separate or collapse causing major damage and possible death to any occupants that are traveling at normal highway speeds. The SB refers to a torque inspection for these bolts that \u201cmay not have been torqued to internal specifications.\u201d The problem appears to be wider than the recall vin range as this was precisely what occurred on our model Y.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11554312,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2023","dateComplaintFiled":"11/09/2023","vin":"5YJYGDEE9MF","components":"VEHICLE SPEED CONTROL,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"Car will, without warning brake aggressively while in cruise control, without pressure applied to brake.  No other factors on road, except cars behind.  This occurs frequently when car is driven in autopilot.  Car will, without warning accelerate to a high speed without pressure applied to the accelerator.  This acceleration is stopped with pressure being immediately applied to brake.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11554140,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/25/2023","dateComplaintFiled":"11/08/2023","vin":"5YJYGDEE2MF","components":"STEERING,ELECTRICAL SYSTEM","summary":"The contact owns a 2021 Tesla Model Y. The contact stated that on several occasions while driving at various speeds, the steering wheel became stiff and failed to operate as intended. The contact stated that the master warning light was illuminated. The vehicle was taken to a dealer where it was diagnosed that the firmware needed to be updated. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 39,000.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11554145,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/24/2023","dateComplaintFiled":"11/08/2023","vin":"5YJYGDEE2MF","components":"STEERING,ELECTRICAL SYSTEM,LANE DEPARTURE","summary":"The power steering stopped working. \"Error UI_a020: Steering assist reduced,\" and \"Error APP_w264: Lane Departure Avoidance features unavailable\" appeared on the screen afterwards. I was driving home when suddenly I was unable to turn the steering wheel more than a quarter turn (even with all my weight and strength). I tried resetting my vehicle and the issue persisted. I also tried getting out of the vehicle, locking it and let it sit but the issue persisted when I got back in. Luckily, I had just entered my neighborhood and managed to get it parked in my driveway. After a couple hours of the vehicle sitting in my driveway, the issue stopped. I took the vehicle to the Tesla Service Center where it was inspected, they informed me this is a known issue with current firmware and an unknown future update will fix the issue.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11553954,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/03/2023","dateComplaintFiled":"11/07/2023","vin":"5YJYGDEE3MF","components":"VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE","summary":"While in cruise control, car will randomly suddenly brake without warning or visible obstacle. This has been an ongoing problem ever since buying the vehicle in 2021. Very dangerous as it has happened on the highway. Is startling and causes seat belt locking. I have reported the issue to Tesla and it's apparently a \"limitation of software\". We usually do not use cruise control in the Tesla because of the dangerous of this, but I decided to try again recently in hopes they had fixed it but to no avail.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11553785,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/31/2023","dateComplaintFiled":"11/06/2023","vin":"5YJYGDEF1MF","components":"VEHICLE SPEED CONTROL,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"driving from Albuquerque NM to Farmington NM, in approximately 1 1/2 hours of driving on hwy 550, 4 lane divided highway, encountered no less than 12 hard shadow breaking events. in all instances there were no vehicles, animals or debris in front of the vehicle. It was a cloudless day, starting around 9am, clear no fog, temperature in  the 40's.  high risk of being hit if a car was following close behind,  incident has been reported to tesla, no inspection. there was no waring prior to all hard shadow breaking events.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11553698,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/04/2023","dateComplaintFiled":"11/05/2023","vin":"5YJYGDEEXMF","components":"VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE","summary":"When travelling with adaptive speed control enabled the car will suddenly and violently decelerate 30 to 50 MPH below the set speed. This happens frequently and does not appear to correlate with anything specific. Sometimes it happens when passing a large white truck. Sometimes there is no other traffic anywhere near me. At the very least I would like Tesla to give me the option of disabling the \"safety\" features so the car operates like every other car with adaptive cruse control. This is not just me. Search the internet for Tesla phantom braking and you will find many instances going back years. It seems to be getting worse with each software update.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11552039,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/23/2023","dateComplaintFiled":"10/26/2023","vin":"5YJYGDEE0MF","components":"SUSPENSION","summary":"The contact owns a 2021 Tesla Model Y. The contact stated that after his daughter reversed the vehicle, bolts from the vehicle were discovered in the driveway. Upon inspection, it was discovered that two bolts from the driver's side suspension arm had separated from the vehicle. The vehicle was towed to the local dealer who diagnosed that the bolts needed to be replaced. The vehicle was not yet repaired. The contact was informed about an unknown TSB regarding the failure, but no assistance was offered. The manufacturer was not yet contacted. The failure mileage was 56,753.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11551428,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/12/2023","dateComplaintFiled":"10/23/2023","vin":"5YJYGDEE2MF","components":"STEERING","summary":"I was backing up in a parking lot with steering wheel turned to the far right.  Steering wheel started to shake then froze up.  I could just barely turn it. I can't remember how I got it to work, maybe I had to restart the car.   No one was at risk since it was just me in the car and I was going really slowly, but if it were on a street it could be risky.  The dealer replaced a steering part and it seems OK now.  There were no warnings ahead of time.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11550996,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/16/2023","dateComplaintFiled":"10/20/2023","vin":"5YJYGDED9MF","components":"STEERING","summary":"While driving, steering wheel locked! Prior to locking there were no warnings. While wheel locked, warning popped up-\u201c steering assist reduced.\u201d  I was going up a curved parking garage ramp when wheel locked, I was unable to turn my vehicle causing my car hit curb, scraping my rims. Cars were honking behind me, there was no where to move. I was scared, causing me to have a panic attack.  I had to turn off/on car twice for steering to go back to normal. I took vehicle to Tesla and had to pay $387 for diagnosis. I was 4,000 miles over warranty. Tesla is saying it could be a possible steering rack replacement and cost $2,500. Tesla will not pay for rim damage or pay for fixing the steering issue, which is a major safety problem. Tesla needs to do better!","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11550499,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2023","dateComplaintFiled":"10/17/2023","vin":"5YJYGDEDXMF","components":"SERVICE BRAKES","summary":"To the National Highway Traffic Safety Administration (NHTSA),  I am writing to formally file a complaint regarding a recent experience with my 2021 Tesla Model Y, which is still under warranty. While using the vehicle, I observed an abnormal sound when reversing. After seeking Tesla\u2019s service, I was informed that the rotors on my car needed replacement.  What greatly concerns me is that, despite the car being under warranty, Tesla charged me an amount of one thousand dollars for this repair. It is essential to note that this malfunction wasn\u2019t due to any negligence or external factors on my part. I have video evidence that captures the sound the vehicle made while reversing, further emphasizing the unexpected nature of this issue.  My understanding of the warranty terms led me to believe that such unforeseen defects should be covered without any additional charges. It is deeply unsettling to be presented with such a significant expense for a problem that, in my view, should have been resolved under the warranty\u2019s purview.  I am reaching out to the NHTSA to shed light on this matter, as it brings forth concerns about the potential for similar experiences faced by other Tesla Model Y owners. I request the NHTSA\u2019s assistance in investigating this incident to ensure consumers like myself are not unduly burdened with unjustified costs.  Your attention to this matter is highly appreciated. I am hopeful for a just resolution that aligns with the NHTSA\u2019s dedication to safeguarding consumers and ensuring vehicular safety standards.  Sincerely, [XXX]  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11549689,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/08/2023","dateComplaintFiled":"10/12/2023","vin":"5YJYGAEE0MF","components":"ELECTRICAL SYSTEM","summary":"The contact owns a 2021 Tesla Model Y. The contact stated that, while attempting to enter the vehicle, he was unable to access it via the remote access key fob. Upon gaining access to the vehicle through the rear passenger door, it then failed to start. No warning lights were illuminated. The contact also stated that the battery management system had failed to properly notify him of the impending failure, either through the vehicle instrument panel or the Tesla vehicle phone application. The vehicle was towed to the dealer, who diagnosed a failure with the battery management system and determined that the low-voltage battery required replacement. The vehicle was repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was unknown.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11549107,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/09/2023","dateComplaintFiled":"10/10/2023","vin":"5YJYGAEEXMF","components":"SUSPENSION","summary":"Upon arriving home last night with our 3 kids, my wife reported a loud clunking noise coming from the right front wheel area, and said the car felt unstable. After investigation I realized the bolts on the lower control arm have backed almost completely out.  I\u2019m very thankful they made it home safe. Any further driving could have been catastrophic.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11548792,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/27/2023","dateComplaintFiled":"10/07/2023","vin":"5YJYGDEE8MF","components":"UNKNOWN OR OTHER","summary":"The LTE system for navigation stops working during normal commuting, the system helps with directions when in a town that this unfamiliar. I'm an insurance adjuster who counts on these systems working correctly. I have reviewed several sites and thousands of people are having the same problem. This become a safety issue if the car fails during normal commuting and the drive then becomes lost and is looking down to fix the problem or turns off the road because this system fails. This system is also connected to other system which create a since of failure within the vehicle its self.  If you could please look into this issue. thank you","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11547977,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/29/2023","dateComplaintFiled":"10/03/2023","vin":"5YJYGAEEXMF","components":"SERVICE BRAKES","summary":"Findings from Tesla technician: Verified customer concern for active low brake fluid level alerts. Technician performed a brake inspection and found the rear right brake hose is damaged due to incorrect hose routing. Found the hose is rubbing on the wheel arch liner. The brake calipers have been modified/painted. Technician recommends to replaced rear right brake hose and bleed entire brake system to remove air pockets. Removed and replaced right rear brake hose. Performed brake fluid flush. Performed brake pressure test and passed. Removed and replaced right rear wheel arch liner. Performed validation road test and verified repairs. Vehicle operations is normal at this time and no alerts are active.  Further findings from Tesla technician: During brake fluid flush found left rear caliper mounting bolt is not installed. During brake fluid flush found left rear caliper mounting bolt is not installed. Installed new caliper bolt. Torqued both caliper bolts to factory specifications. Test drove vehicle. Verified repairs, operation is normal at this time and no alerts are present at this time.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11547326,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/29/2023","dateComplaintFiled":"09/29/2023","vin":"5YJYGDEE4MF","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"Main console computer spontaneously rebooted mid-drive. Ability to know vehicle speed is not possible during reboot. After reboot, the vehicle turn indicators would not activate and when I attempted to enter \u201cpark,\u201d, the vehicle continued to indicate that it was in \u201cdrive.\u201d It did not respond to the accelerator pedal after it was attempted to be set to \u201cpark,\u201d so the vehicle state and the indicator remained inconsistent.  Vehicle appears to have returned to normal operation after manual reboot.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11545893,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/20/2023","dateComplaintFiled":"09/21/2023","vin":"5YJYGDEE0MF","components":"AIR BAGS","summary":"The contact owned a 2021 Tesla Model Y. The contact stated that the vehicle was previously involved in a crash, and the air bags had failed to deploy. Additionally, the contact stated that while driving at an undisclosed speed, in severe stormy weather, the vehicle hydroplaned, and he lost control of the vehicle. The contact stated that the passenger's side quarter panel of the vehicle struck a pole, and the passenger's side of the vehicle crashed into a tree. The contact stated that the air bags did not deploy. The contact stated there were no other vehicles involved.  The contact stated he did not sustain any injuries. A police report was filed. The vehicle was towed to a tow yard, where it was totaled. The dealer was not made aware of the failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 28,000.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11545211,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/19/2023","dateComplaintFiled":"09/18/2023","vin":"5YJYGAEE1MF","components":"LANE DEPARTURE","summary":"Had my front windshield replace by dealership.  While driving home on highway from dealership I turned on super cruise and the car no longer followed the center of the lane.  It moved over to the left and nearly ran into a neighboring car before I over rode the lane following with the steering wheel.  On an empty section of the highway later I tested and it was now driving with its wheels on the left lane line, body and mirror extending over the line into the next lane.  Dealership should have checked that or at least warned me to look out for it when I picked up the car.  Called Tesla roadside assistance and person on the phone told me to recalibrate camera, which I did and it fixed the problem.  Calibration of the front camera was thrown off when it was remounted on the new windshield.  Obvious to me in hindsight, but it did not occur to me at all when I picked up the car.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11545032,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/11/2023","dateComplaintFiled":"09/17/2023","vin":"5YJYGDEE8MF","components":"SUSPENSION","summary":"2021 Tesla Model Y LR AWD- RUCA (Right Upper Control Arm) started to creak and squeak (sound like a very old mattress). Dealer was contacted. An invoice was sent and was quoted an outrageous repair price. Deal was informed that this is a well known issue and a flaw in the built of the part. Dealer stated: Yes, we know but you still have to pay full price for parts and service. I left the dealer with vehicle disappointed. Still to this day, I\u2019m driving it with this horrible noise hopping nothing catastrophic will happen while driving. Also, if it was a recall, I was never notified via email, postal or a phone call.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11544558,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/12/2023","dateComplaintFiled":"09/14/2023","vin":"5YJYGDEE0MF","components":"ELECTRICAL SYSTEM","summary":"The 12-volt battery in the vehicle unexpectedly failed without any prior warning, contrary to Tesla's assurance that a warning should appear on the dashboard screen in advance to indicate the need for replacement. In our specific case, no such warning was given, resulting in the vehicle becoming inoperative. This situation could pose a significant safety hazard if the car had stopped in the middle of the road.  On September 12, 2023, my son experienced an incident where he could open the driver's side door, but the dashboard screen went completely blank. Despite attempting to reboot the system, there was no response. After exiting the car and closing the door, we observed that the window did not behave as expected in typical situations, as it did not slide down when the door was closed. This unexpected malfunction led to the window breaking without any prior indication or warning from Tesla. The absence of any alert regarding this electrical failure is concerning, especially considering the potential danger if such an incident occurs on a busy highway.  Regrettably, Tesla's service center has firmly asserted that the vehicle is no longer covered under warranty and has declined to provide any assistance or resolution for this issue.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11543817,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/05/2023","dateComplaintFiled":"09/11/2023","vin":"5YJYGDEE0MF","components":"FORWARD COLLISION AVOIDANCE","summary":"Driving with cruise control on the car would suddenly brake for no reason. Sometimes it was just a quick brake for a second or two but multiple times the car braked hard enough to have things in the car fly off the seats.  These incidents happened on 9/5/2023.  Needless to say we didn't use the cruise control after that, we are just glad no cars were behind us at the time.  If this helps, we did use cruise control on a trip on 6/24/2023 with no issues.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11543411,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"09/06/2023","dateComplaintFiled":"09/08/2023","vin":"5YJYGDEEXMF","components":"VEHICLE SPEED CONTROL,UNKNOWN OR OTHER","summary":"On Wednesday, our 2021 Tesla Y - which we have LOVED driving for the last 3 years - took off on its own while I was sitting in traffic - where traffic was at a standstill, and the max speed was probably 4 MPH.  Construction ahead had closed a lane, so there was a massive back-up and cars were creeping along each time the traffic light ahead turned green.)   As any Tesla owner will tell you, the best way to slow down is to remove your foot from the gas pedal, and the car will slow down and come to a stop on its own.  That had always been the case for our vehicle until Wednesday.  Shockingly, for no reason at all, the car massively accelerated.  I slammed on the brakes, but the brakes did not slow or stop the car.  Luckily, the car in front of me was only 2 - 3 car lengths away, so my Tesla which was rapidly gaining speed stopped only when it crashed into that car. I have relatively minor injuries, but I am sure I would have been killed and/or killed others if not for the vehicle in front of me forcing my car to stop. After the crash, we flat-bedded the car to a Tesla-approved auto body shop. Our insurance adjuster will be inspecting the car on Monday. We will make the vehicle available for inspection.  I am still shaken from this traumatic experience. I have never had a car accident (but for a fender bender over 40 years ago). Moreover, I have spent my life working in public service (govt, elected officials and nonprofits). I am determined to make sure that this safety problem is fully investigated and repaired - as our roads are not safe until it is fixed.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11543331,"manufacturer":"Tesla, Inc.","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":1,"dateOfIncident":"08/17/2023","dateComplaintFiled":"09/08/2023","vin":"5YJYGDEF6MF","components":"WHEELS,BACK OVER PREVENTION,FORWARD COLLISION AVOIDANCE","summary":"Subject: Formal Complaint Regarding Vehicle Fire - model y performance 2021, XXXXXXXXXXX  Dear Tesla Customer Relations & CarMax,  I am writing to express my deep concern and file a formal complaint regarding a serious incident involving my Tesla [model y performance ,, 2021, XXXXXXXXXXXXX], which caught fire on August 1st 2023 while in operation. This incident has raised significant safety concerns for me and my family and requires immediate attention and resolution.  The vehicle fire occurred under normal driving conditions, and thankfully, no one was injured in the incident. However, the fire resulted in substantial damage to the vehicle and posed a significant risk to nearby properties and individuals. The incident has left me shaken and worried about the safety of Tesla vehicles.   I have attached the following documents and information for your reference:        I have been a loyal Tesla customer and have appreciated the innovative features and benefits that your vehicles offer. However, this incident has eroded my confidence in the safety and reliability of your products.  I kindly request a thorough investigation into the cause of the fire and an explanation of the circumstances that led to this incident. Additionally, I request information on any recalls, technical bulletins, or potential issues associated with the model of my vehicle.  Furthermore, I urge you to take immediate action to prevent similar incidents from occurring in other vehicles. Safety should be the utmost priority for any automobile manufacturer, and I hope Tesla will take swift measures to address any potential risks.  I understand that accidents can happen, but it is essential that Tesla demonstrates transparency, accountability, and a commitment to ensuring the safety of its customers. I expect to be kept informed about the progress of the investigation and any steps that will be taken to prevent future incidents.  I appreciate your prompt attention to this matter and expect  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11542589,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2023","dateComplaintFiled":"09/05/2023","vin":"5YJYGDEEXMF","components":"FORWARD COLLISION AVOIDANCE","summary":"When autopilot is engaged (I don't know if just cruise does this) on a highway entrance set to a reasonable speed like 35 or 45, as I approach the acceleration ramp the setting jumps to 90 and then quickly back to 85.  I've found no reason to beleive that the car won't accelerate up to 85.  There is no way for the driver to make such a jump.  Driver is only able to jump in  1 or 5 mph increments.  I have no trouble disengaging autopilot, but still...  This has been going on for weeks, and despite a software update or two. I can provide video of this happening but I don't think I can upload it here.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11540383,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2023","dateComplaintFiled":"08/23/2023","vin":"5YJYGDEE7MF","components":"SUSPENSION","summary":"Suspension is failed at 68,000 miles. Their technicians don't know how to service suspension system, when there are any issues, they just replace parts and rob customers for diagnostic and test drive charges.  After service my suspension is still making same noise and that will lead my car to a safety issues. Parts may be fall a part.  I have complained many times, but they said this is not a safety issues. But this is a very risky to drive car with a suspension issues.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11540029,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/10/2023","dateComplaintFiled":"08/22/2023","vin":"5YJYGDED4MF","components":"ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM","summary":"I was accelerating out of a parking lot and was up to 30 MPH when the vehicle suddenly shut down and the rear end began shaking. The control screen went completely black/off. I could not accelerate at all. A semi truck was coming from behind and the vehicle came to a sudden stop within a few seconds. I could not coast and pull into a parking lot. It felt like an emergency brake was turned on or the back wheels locked up. I had to turn into the center turn lane. Vehicle doors would not open and hazard lights would not turn on. Opened manual door handle and forced my way out. Shut door as I ran to safety and the window cracked. I could have been severely injured if that semi hit me from behind and especially if this would have happened on the freeway. Very scary that a car can suddenly shut off like that while driving.  After repair I was informed that the 12V battery had failed. They said it\u2019s very rare and they have not seen that happen while the car was driving.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11539680,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/20/2023","dateComplaintFiled":"08/20/2023","vin":"5YJYGAEEXMF","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"Model Y Battery Problem.  The battery died while my baby was inside the car. Phone app, remote control, key card, etc. did not work. We live in Las Vegas & August is very hot. Today is Sunday and nobody in Las Vegas was able to help. Customer Service took over 30 minutes just to connect, and was no help. I got transferred around numerous times because they have no solution. The frustrating part was that tesla employee wasn't willing to help. I understand that they might not be able to do anything, but their attitude and the unwillingness to help was just shocking. One of them even told me that there's nothing they can do and I need to contact someone in Las Vegas. Other employee who had no knowledge of the car told me to jump start the car. He gave me an attitude when I told him I cannot open the frunk. He told me to read the manual to manually open the frunk. I replied stating I already did read the manual already and do not have the tool to pop open the side frunk. I'm just disappointed with being transferred around and the waste of time while my child was stuck inside the car.  Currently, there's no manual door unlock from the outside! There's no manual frunk or trunk unlock either from the outside. All Japanese cars, including hybrid and electric has emergency door lock built into their car. I believe this needs to change for Tesla, as it is putting kids and babies in danger.   Thank you for listening to my concern.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11539408,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/07/2023","dateComplaintFiled":"08/18/2023","vin":"5YJYGDEE0MF","components":"UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE","summary":"During raining multiple teslas including my tesla last week experienced hydroplaning lead to close ti fatal accidents I believe the car inappropriately used emergency breaking that lead to accident, i am not if that was due to the car seeing water/reflection ln the ground I was driving the speed limit and all cars were driving at the same speed 70-75 mile per hour) I suddenly started spinning with no warnings  It is impossible that multiple teslas experienced the same thing more than other cars I am trying to get the data from tesla to confirm this, but it is not easy to make them get us what exactly happened  I am seeking third party analysis hopefully once i get the data, but it would be best done from NHTSA The damage to my car was due to hitting the road and my car went to the middle due to hight difference No other cars or objects were hit If i hit anything, it could have been fatal","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11538805,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/12/2023","dateComplaintFiled":"08/16/2023","vin":"5YJYGDEE4MF","components":"FORWARD COLLISION AVOIDANCE","summary":"This has occurred on three different occasions. I was driving on highway five on the way to Sacramento, and as I was passing a truck, I was in the fast lane, and the brakes came on, and the car slowed drastically. I was very lucky that I was able to hit the gas pedal to try to maintain speed so that I would not be rear-ended. I had the cruise control on. It is adaptive cruise control, there were no warning lights , and there was no indication to me that something was about to happen. This occurred on two other occasions always when the cruise control was on. I have not used the cruise control very much at all. I am afraid that the phantom breaking it will occur.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11538035,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/04/2023","dateComplaintFiled":"08/11/2023","vin":"5YJYGDEE6MF","components":"STEERING","summary":"Unstable steering especially during freeway driving. No accidents, the warning just come up with steering need service. Then the vehicle cancel all the safety features. Vehicle accelerate by it self when go downhill, need extra effort to step on the brake and hold tight the steering wheel to control the car.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11537566,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/08/2023","dateComplaintFiled":"08/09/2023","vin":"5YJYGDEE0MF","components":"STEERING","summary":"Steering Rack Dual motor. My auto pilot and lane departure warnings started to deactivate randomly within 10 to 15 minutes of driving. I took it into Tesla and they are saying this part needs to be replace. I\u2019ve only had the car three weeks.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11537255,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/22/2023","dateComplaintFiled":"08/08/2023","vin":"5YJYGDEE0MF","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"Driving Down freeway at 70 mph when my car stopped immediately !  No one or nothing  in front of me .  6 cars behind me and everyone swerved to avoid me or they would have hit me. I was terrified.  I called Tesla and they said it was \u201cphantom  breaking\u201d.  It happens to model 3/Y from 2021 and  2022.   It happened 2x in an 8 hr period. July 22, 2023","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11536724,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/05/2023","dateComplaintFiled":"08/06/2023","vin":"5YJYGAEE7MF","components":"UNKNOWN OR OTHER","summary":"The speaker volume will turn up to max constantly while driving randomly without user touching the screen.  The display screen will constantly flash random map and zooming in and out of random places. The screen also flash the auto control constantly.  It like a ghost in the screen.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11536632,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/04/2023","dateComplaintFiled":"08/05/2023","vin":"5YJYGAEE2MF","components":"UNKNOWN OR OTHER","summary":"I was driving on 270 North from Washington to Frederick at around 70 MPH on cruise control. There were no cars in front of me. Then, all of a sudden, my Tesla Y braked hard (phantom braking) for no reason, to around 40 MPH, I panicked and had to override the cruise control to continue driving. There was a red car behind me; fortunately, he wasn't tailgating so he swerved in time to avoid crashing into the rear of my car. This is unacceptable!","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11536572,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/09/2023","dateComplaintFiled":"08/04/2023","vin":"5YJYGAEE4MF","components":"UNKNOWN OR OTHER","summary":"While driving on highway, my Tesla all of a sudden accelerated unintentionally and violently swiveled, not letting me take control of the steering wheel.  My car spun 180 degrees and I had to drive to the grass on the side to stop the car.  Autopilot was not on, cruise control was not on, I was driving normally.  My entire family was in the car and they witnessed the situation.  This was extremely scary and could have caused injuries or even death.  This is the second time it happened to my Tesla (similar situation, my wife was driving that time).","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11536001,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"07/19/2023","dateComplaintFiled":"08/02/2023","vin":"5YJYGDEEXMF","components":"STEERING","summary":"On July 19th around 6:45pm, I was driving on the left most lane of I-95S in VA towards NC near Exit 41 at 70mph. The care suddenly steered hard left towards the median. I tried to steer it back but the steering wheel was locked and would not let me steer back. The brakes would also not work and the car drove into the guardrail and spun180 degree and hit the guardrail again and spun180 and did that one more time and stopped facing the oncoming traffic. The impact tore the entire front left-wheel assembly off my Tesla, sending it more than 250 yards forward. Damaging the left side of the car front to back but the airbags did not deploy neither did the seatbelts locked. Fortunately, the entire cabin was intact and I walked away without any external injuries.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11536099,"manufacturer":"Tesla, Inc.","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2023","dateComplaintFiled":"08/02/2023","vin":"5YJYGDEF6MF","components":"STEERING,ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE","summary":"Dear Tesla Customer Support,  I hope this email finds you well. I am writing to express my extreme concern and disappointment regarding a serious malfunction I experienced with my Tesla vehicle, Model Y, on 08/01/2023. The incident has left me deeply troubled and has raised significant questions about the safety and reliability of your vehicles.  On the aforementioned date, while I was driving my Model Y, I noticed an unusual burning smell coming from the vehicle. Shortly after, the cruise control system began to malfunction erratically, leading to a loss of control over the vehicle's speed. In a matter of seconds, the display and all lights on the dashboard went dark, leaving me unable to monitor crucial information such as speed, battery level, and vehicle warnings.  Worse yet, the electronic power steering suddenly failed, causing an immediate stiffening of the steering wheel and making it incredibly difficult to control the vehicle. As a result, my car veered into a curb, causing damage to the wheels and suspension and fire.  I cannot stress enough how distressing this situation was. Not only did it put my safety and the safety of others at risk, but it also raises questions about the reliability and effectiveness of the various systems within the vehicle. I have always trusted Tesla's commitment to innovation and cutting-edge technology, but this incident has shattered my confidence in the vehicle's reliability.  I am writing to urge you to take immediate action to investigate this malfunction thoroughly and provide a comprehensive explanation for what transpired. I request a detailed analysis of the root cause of the issue and assurance that appropriate measures will be taken to prevent such incidents from occurring in the future.  I have been a loyal Tesla customer for 2 years and until this incident, I have been delighted with the exceptional performance and features of your vehicles. However, this incident has left me deeply concerned, and I sincerely hope","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11536136,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/04/2023","dateComplaintFiled":"08/02/2023","vin":"5YJYGAEE7MF","components":"AIR BAGS,SEAT BELTS,SEATS","summary":"Front passenger safety restraint system fault intermittently appears and disappears. Might be defect of manufacture of harness squezed. Lots of users are complaining about said and manufacture wants $500 to repair what seems to be a recall. https://teslamotorsclub.com/tmc/threads/front-passenger-safety-restraint-system-fault.161485/page-5#post-7714894","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11535736,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/25/2023","dateComplaintFiled":"08/01/2023","vin":"5YJYGAEE3MF","components":"ELECTRICAL SYSTEM","summary":"The 12V in the Tesla died without any warning. I put my 2 year old child in his car seat directly behind the driver's seat. I closed his door and went directly to the drivers door and could not get it to open. I tried the app multiple times including refreshing the app and restarting my phone. I also tried using the keycard to unlock the doors. I tried using my spouse's app which also didn't work. Nothing worked and my son was trapped in the car in 100+ degree weather for over 15 minutes. My husband had to pry the front passenger door open so that we can could get him out and in doing so caused the window to crack. When contacting Tesla, they sent out a tow truck to get it to the service center. They fixed the problem and told us there was a manual latch for the front and rear seats, but there was no way our two year old would have been able to pull the latch, let alone reach it. There is also no manual latch on the exterior of the car that we could have used.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11535921,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/09/2023","dateComplaintFiled":"08/01/2023","vin":"5YJYGDEE2MF","components":"STEERING","summary":"I encountered the issue where my car would lose all power steering and the following warning would present itself in 3 different errors \"power steering reduced\". The typical fix I came up with to resolve the issue was to put the car in park, exit the vehicle and then open a.nd initiate the vehicle with the physical key.  The problem was first noticed in April of 2023 and an initial review of the vehicle by Tesla was done on May 9th after the vehicle encountered this issue while I was at a traffic stop. Issue was not resolved as it returned 2 weeks later which prompted me to send it back to Tesla on June 11th. Vehicle was kept for 14 days. As of August 1, 2023 the issue has not returned","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11535940,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/22/2023","dateComplaintFiled":"08/01/2023","vin":"5YJYGDEE0MF","components":"STEERING","summary":"The steering wheel locked up for 3 seconds. I returned the vehicle to Tesla and they said they replaced the control arms. I suspect the bearings in the steering control arms seized. I suspect the steering control arms are not robust enough to handle the weight of vehicle.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11535764,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":1,"dateOfIncident":"08/30/2022","dateComplaintFiled":"08/01/2023","vin":"5YJYGDEE0MF","components":"UNKNOWN OR OTHER","summary":"My mother was involved in a fatal crash on August 30, 2022.  We believe there was something unusual that occurred with the Tesla Model Y as it was on a quiet residential street and the car seems to have accelerated suddenly and she hit a pole.  We are still waiting on the California Highway Patrol report.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11535910,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/31/2023","dateComplaintFiled":"08/01/2023","vin":"5YJYGDEE4MF","components":"VEHICLE SPEED CONTROL,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"Phantom Braking. When there are refractions on the road seen in my lane in bright sunshine. Also in a 2-lane highway with oncoming vehicles that have lots of chrome also in bright sunshine. Never happens at night or when cruise control not enabled.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11535924,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/23/2023","dateComplaintFiled":"08/01/2023","vin":"5YJYGDEE4MF","components":"VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE","summary":"I was on the highway with cruise set to 80. With no vehicles anywhere near in front of me, the car brakes hard and the cruise was set to 50. I was able to gain control by hitting the accelerator but slowed down quickly from the phantom breaking.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11535358,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/27/2023","dateComplaintFiled":"07/30/2023","vin":"5YJYGDEE8MF","components":"FORWARD COLLISION AVOIDANCE,LANE DEPARTURE","summary":"Approximately 11:26 am on Thursday July 27, and approximately 110 miles east of Gallup, New Mexico, I experienced when driving a 2021 Tesla Model Y, a series of extreme phantom braking events.  One phantom braking event resulted in an extreme braking and the car gave a loud alarm signal.  This happened while passing two rather closely spaced semi-trailer trucks that were in the right lane of the interstate highway 40 roadway going westbound.  Both trucks were traveling without making any unusual movements.  They were steadily traveling between 70 and 80 mph.  There was a large SUV following our vehicle.  This event resulted in an extremely hazardous condition.  A high-speed rear-end collision was imminent.  I, as the driver of the Model Y, immediately accelerated and steered over to the left-lane shoulder.  No collision occurred and I was able to pass the two trucks and return to the right lane.  Clearly, this behavior of the Model Y is extremely hazardous and must be corrected.  It is my recollection that I had disengaged the auto steer mode prior to passing the two trucks and then reengaged the auto steer after passing the two trucks and moving to the right lane. I have experienced this behavior before as I have been driving the vehicle for the past two years of my three-year lease. Strangely it always occurs, it seems when driving on rural interstate, such as this case.  Fortunately, these experiences helped me to instantly respond by accelerating and moving onto the left lane shoulder to avoid a disastrous accident.  It is appalling that this has been happening. The Tesla gives absolutely no indication of the cause of the urgent breaking either before or after the event.  Also there has been no notifications from Tesla on this dangerous phantom breaking.  I am sending this report to Tesla and the NHTSA.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11535014,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/20/2023","dateComplaintFiled":"07/28/2023","vin":"5YJYGAEDXMF","components":"POWER TRAIN,ELECTRICAL SYSTEM","summary":"Battery is not able to charge .  The message shows need services   Bring the car to Tesla service center ,  they told us the battery need to be replaced.  They did not tell us what caused the battery to die.    The car has about 30000 miles on it .  Daily driving to work.  Don\u2019t understand why the battery dies so fast .       Does anyone report the same problem on 2021 Tesla model Y ?","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11534869,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/21/2023","dateComplaintFiled":"07/27/2023","vin":"5YJYGDEE3MF","components":"SEAT BELTS,SEATS","summary":"\u2022What component or system failed or malfunctioned, and is it available for inspection upon request?  The \u2018Front Passenger Safety Restraint System\u2019 had some unknown \u2018fault\u2019 and the car gave a prompt that service was required. This occurred: 6/2022 5/2023 8/2023   \u2022How was your safety or the safety of others put at risk?  Passengers in my vehicle had a \u2018Safety Restraint System. that the vehicle communicated to them was \u2018faulty.\u2019  Presumably this put them at mortal risk should the car get into a collision.  \u2022Has the problem been reproduced or confirmed by a dealer or independent service center?  Yes, on 6/2022, 5, 2023, and 8/2023 my vehicle was taken to Tesla Store located at 9140 E Independence Blvd, Matthews, NC 28105.  It has yet to receive a permanent fix.  \u2022Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others?  Yes, on 6/2022, 5, 2023, and 8/2023 my vehicle was taken to Tesla Store located at 9140 E Independence Blvd, Matthews, NC 28105.  It has yet to receive a permanent fix.  \u2022Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear?  The \u2018Front Passenger Safety Restraint System\u2019 had some unknown \u2018fault\u2019 and the car gave a prompt that service was required. This occurred: 6/2022 5/2023 8/2023","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11534614,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/26/2023","dateComplaintFiled":"07/26/2023","vin":"5YJYGDEE4MF","components":"FORWARD COLLISION AVOIDANCE","summary":"sudden braking for no reason when driving with cruise engaged. several occurrence at different times. very dangerous. may be hit in rear","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11534283,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/20/2023","dateComplaintFiled":"07/25/2023","vin":"5YJYGDEE4MF","components":"FORWARD COLLISION AVOIDANCE","summary":"Computer will suddenly error out and cruise control, AEB, forward collision warnings, and lane keep assist are not available.  A warning \"cruise control unavailable\" shows if you attempt to engage autopilot or FSD.  No forward collision warnings, no auto slowing down. Not docked for close following.  No visualizations made.  Not resolved with soft or hard reboot.  Sometimes will randomly will allow to re-engage, other times I have to park the car and let it go to sleep without charging or sentry mode for things to reset.  I've driven many, multiple times including for 1.5-2hour segments with a frozen visualization and no AEB or cruise control or FSD.  Speed independent, weather independent. Time of day independent.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11533151,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/15/2023","dateComplaintFiled":"07/19/2023","vin":"5YJYGDEE6MF","components":"STEERING,SERVICE BRAKES,ENGINE","summary":"On, June 24th and July 15th my vehicle experienced multiple errors while driving. Indicator lights stated the following: stability control disabled, dash cam disabled, traction control disabled, regenerative braking disabled, emergency braking disabled. On July 15th the front motor was disabled, causing the vehicle to not have enough power to continue up the mountain. The vehicle stopped in the middle of the highway, and started rolling backwards. After I was able to turn the vehicle around, the brakes were grinding, and did not stop the vehicle. There as a smell of burnt rubber, and the brake pedal started \u201c popping\u201d and moving back and forth on its\u2019 own.   The engine failure has occurred twice, and all of other errors have occurred 4 times since June 2023. I made an appointment with the Tesla service center and they cancelled my appointment, for no reason. After the July 15th incident, I took the vehicle into the service center myself. These issues are intermittent, which is very dangerous. The car will experience these errors, and then operate as normal. Tesla told me that they thought this entire thing was \u201c strange\u201d and that they have never heard of this issue.  All logs on the vehicle show these errors, and I have a witness. Tesla has not updated me with the status of my repair, or even a diagnosis. I am terrified to drive this vehicle.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11533222,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/19/2023","dateComplaintFiled":"07/19/2023","vin":"5YJYGAEE7MF","components":"SEAT BELTS,SEATS","summary":"On 7/18/2023 - my car reported the following: Replace Occupant Classification System (OCS) of Front Passenger Seat. In essence the seat sensor on the car malfunctioned and needed to be replaced. Tesla charged me $466.29 to replace this and said that this was not under warranty, even though this was a safety issue on their part.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11533069,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/16/2023","dateComplaintFiled":"07/18/2023","vin":"5YJYGDEE4MF","components":"FORWARD COLLISION AVOIDANCE,LANE DEPARTURE","summary":"My family and I were driving from San Diego to Arizona on Interstate 8. I was utilizing autopilot (adaptive cruise control with lane keeping assistance) and 4 different times the car slammed on the brakes from approximately 75 mph to 60 mph. We were driving on a bright, sunny, extremely hot day (116 degrees). Luckily there were no cars behind us or we could have been rear-ended. It's also noteworthy, there were no cars/vehicles in front of us or objects in the road when the phantom braking occurred. I now no longer feel safe using autopilot on our Model Y. No warning messages appeared and no additional information was provided by the car. We have used autopilot on several other road trips and never experienced this issue.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11532811,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/17/2023","dateComplaintFiled":"07/17/2023","vin":"5YJYGAEE3MF","components":"SERVICE BRAKES, HYDRAULIC,VEHICLE SPEED CONTROL","summary":"The contact owns a 2021 Tesla Model Y. The contact stated while driving 65 MPH, the vehicle independently accelerated at high speed. There was no warning light illuminated. The contact desperately depressed the brake pedal, and the vehicle came to a to stop. The dealer was contact, but the vehicle was not diagnosed or repaired. The manufacturer was contacted, and a case was filed. The failure mileage was approximately 42,000.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11531468,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/09/2023","dateComplaintFiled":"07/10/2023","vin":"5YJYGDEF1MF","components":"ELECTRICAL SYSTEM","summary":"Yesterday morning I opened the car and put my dogs in the back seat. I closed the door. I then tried to open the driver\u2019s door but the car became unresponsive. I tried to release the charging cable connected to my home charger. The car did not respond via bluetooth or mobile or access card key. The car was completely dead with my dogs inside. I live in Palm Springs. It was 90 degrees and sunny outside.    I called Tesla roadside. Towing was dispatched. Eventually the passenger doors opened and I got the dogs out.   My car was towed away.  Dead.    Nobody at Tesla seems to see how dangerous this situation was. It could have been a baby locked inside the car.   Tesla has no culture or attitude of taking this seriously or seeing this as a potentially life threatening issue. It\u2019s shocking to me how everyone I spoke with at Tesla saw this as just another glitch or customer trouble ticket.    The severity of this issue was completely lost on every Tesla employee I encountered.   Tesla must be held accountable.    According to the tow truck driver this happens frequently. People are often stranded in extreme heat due to this 12v battery failure.   This issue MUST be investigated and Tesla should be forced to respond.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11531125,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/07/2023","dateComplaintFiled":"07/09/2023","vin":"5YJYGDEE7MF","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"1.What component or system failed or malfunctioned, and is it available for inspection upon request? After closing the passenger side door, The 12v battery that controls the Tesla cabin died without any prior warning or car notification that it needed to be replaced, as a result the car instantly powered down , disabling the a/c, windows and door locks and we were unable to open the doors to access the car.  2. How was your safety or the safety of others put at risk? At the time of the event no, just our personal belongings were trapped inside the car but as a parent of a small child I usually put my child in her car seat first and close the door then get in my seat, if this had occurred with my child being in the car , my only option would be to smash in the window to get her out as the car has no back up system to open the car doors if the 12v battery dies. 3. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes , the tesla had to be towed to the service center we\u2019re they had to run system test and replace the 12v battery. 4. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Yes by Tesla , they ran test and determined that the 12v battery was the issue. 5. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No warnings or notifications were given prior , teslas are suppose to receive a notification to alert the owner the battery needs to be replaced as their cars have a lot of 12v battery drain.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11531170,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/10/2023","dateComplaintFiled":"07/09/2023","vin":"5YJYGDEE6MF","components":"STRUCTURE,VISIBILITY/WIPER","summary":"When driving at highway speeds (55 MPH and above), the driver's side rearview mirror vibrates, making it difficult to see and identify back automobiles. This is a safety hazard when exiting the highway or merging the lines when the outside weather is raining/dark/snowing.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11530757,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/05/2023","dateComplaintFiled":"07/06/2023","vin":"5YJYGDEE4MF","components":"FORWARD COLLISION AVOIDANCE","summary":"I was driving the speed limit with the adaptive cruise control engaged on I-95 in Maine with no one in front of to the sides of me. All of a sudden without warning my car brakes on the middle of the highway. I regained control right after and did not use the adaptive cruise control for the rest of the drive.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11528878,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/26/2023","dateComplaintFiled":"06/26/2023","vin":"5YJYGDEE0MF","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"Phantom braking in autopilot. Traveling at 75mph with traffic behind, fortunately the car behind was not following closely. No warning message beforehand, just happened very suddenly with no obstructions in sight. Weather was clear and sunny, no traffic in front. Two minutes later, the car completely ignored a deer standing on the hard shoulder!","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11528331,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"06/07/2023","dateComplaintFiled":"06/22/2023","vin":"5YJYGDEE9MF","components":"ELECTRICAL SYSTEM,EQUIPMENT ADAPTIVE/MOBILITY","summary":"The contact owns a 2021 Tesla Model Y. The contact stated that while driving at 45 MPH, the vehicle hydroplaned shortly after he merged into another lane. The contact stated that he left his foot off the throttle in an effort to not lose control of the vehicle; however, the vehicle's automated regenerative braking feature engaged and the vehicle drifted at a 90-degree angle. In an attempt to avoid hitting another vehicle, the contact hit a concrete barrier. The air bags deployed upon impact. The contact suffered neck pain and a gash to his right arm but did not seek medical attention. A police report was filed. The vehicle was towed to an independent mechanic where it remained in their possession. The manufacturer was notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 40,000.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11527816,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/30/2022","dateComplaintFiled":"06/20/2023","vin":"5YJYGDEE6MF","components":"FUEL/PROPULSION SYSTEM","summary":"I was driving my car when suddenly it started losing power while I was driving 70 - 80mph, and I noticed two messages on the screen: \"power limited, schedule service\" and \"power reduced\u201d and then my car would no longer drive above 50 - 55mph and the heat in the car was reduced . Concerned about the issue, I promptly contacted Tesla to have my vehicle serviced. However, to my surprise, after performing a diagnosis, they insisted that there was nothing wrong with the car.  The component I believe failed is the heating pump, which is still installed in the vehicle.  My safety was put at risk because I was on a highway with the speed limit was 75mph,  and if other people were not paying attention they may have crashed into me due to me suddenly slowing down and also things could of turned fatal if someone were to be stranded in the middle of nowhere without a working heater when it is 0\u00b0 outside. The issue was confirmed by the manufacturer as a \u201c engineering issue\u201d that would be addressed with a software update.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11527801,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/18/2023","dateComplaintFiled":"06/19/2023","vin":"5YJYGDEE0MF","components":"LANE DEPARTURE","summary":"\u201cFull self driving\u201d (Tesla\u2019s beta feature) swerved erratically when used on highway with bike rack attached to tow hitch loaded with 4 bikes. The screen intermittently showed a car following closely (which wasn\u2019t there) and likely swerved to try and get away from it. This caused the car to move onto adjacent lanes risking bumping into other cars in those lanes","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11527341,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/13/2023","dateComplaintFiled":"06/16/2023","vin":"5YJYGDEE8MF","components":"STEERING","summary":"On. 12 June 2023 between 6-7 pm the steering wheel jammed off in the Mountain house shopping plaza . I could not move the steering wheel as it was very hard to move it .   Next day on 13 June 2023 around 7-9 pm in Modesto downtown the steering wheel jammed again while I was turning left on the light . This is very scary as the vehicle could not be tunrned at all.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11527418,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/16/2023","dateComplaintFiled":"06/16/2023","vin":"5YJYGDEE1MF","components":"VEHICLE SPEED CONTROL,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"We have recently experienced a significant and concerning increase in incidents of phantom braking and have thus far been unable to receive an adequate response from Tesla.   We have had at least six instances of this occurring today, 16-Jun-2023 in the first 6-7 hours of our cross-country drive, and I\u2019ve shared these time stamps with Tesla service. This is because we experienced this same thing 2-3 times on another long drive in November of 2022, and Tesla service told us at the time they couldn\u2019t do anything about it unless we had time stamps because otherwise, it\u2019s too many pages of code to sort through and beyond that, you have to notify them within 12 days of the incident or they can\u2019t look into it at all (which is what happened with me- although I had to chase them to even get a response). They also said it was a \u201cknown issue\u201d but were unsure about a planned remedy. I took screenshots of that conversation with Tesla service and have attached to this submission in the event that\u2019s helpful. We are still pending a response from Tesla service for the multiple incidents today.   Interestingly, we had taken this car on multiple lengthy drives in all types of conditions prior to Nov 2022, but never experienced this issue previously. It certainly seems to be increasing in frequency and intensity (I know my n=1 for my sample size here makes this somewhat anecdotal, but it\u2019s terrifying regardless) and it seems like only a matter of time until tragedy strikes.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11527468,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/16/2023","dateComplaintFiled":"06/16/2023","vin":"5YJYGDEE6MF","components":"FORWARD COLLISION AVOIDANCE","summary":"Countless times, at high legal speed, with adaptive cruise control enabled, on a straight blemish-free level highway with perfect visibility, sudden automatic deceleration was experienced-- several times every hour over 11 hours of driving. I have video recordings.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11526997,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/13/2023","dateComplaintFiled":"06/14/2023","vin":"5YJYGDEF8MF","components":"FORWARD COLLISION AVOIDANCE","summary":"Repeated \"phantom braking\" caused by shadows from clouds, pavement coloration changes, billboards some distance from the highway, large advisory signs, and even pieces of blown-out truck tires on the shoulder produce sudden deceleration of over 30 mph in just seconds from the automatic emergency braking system on my 2021 Model Y Performance.  This mostly occurs on interstate highways or secondary highways when the vehicle is in cruise control or auto steer with cruise control mode. A recent trip of several thousand miles produced over 20 cases of phantom braking.  The windshield area in front of my forward facing cameras is always kept clean.  HAZARD: It has created the risk of rear-end collisions, or stimulated road rage from following drivers.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11527050,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/11/2023","dateComplaintFiled":"06/14/2023","vin":"5YJYGDEE0MF","components":"ELECTRICAL SYSTEM","summary":"The contact owns a 2021 Tesla Model Y. The contact stated while driving approximately 30 MPH, the vehicle attempted to turn left onto a side street while the Autonomous Self Driving feature was engaged. The contact stated that the vehicle began the left turn from the right side of the roadway and went across two lanes and into the opposite traffic lane headed in the other direction. The contact stated that the failure with the Autonomous Self Driving feature occurred several times previously at the same part of the roadway. The contact stated that the turn signal had been engaged only briefly, and no warning lights were illuminated. The contact had not taken the vehicle to a local dealer. The vehicle had not been diagnosed or repaired. The contact stated that the Autonomous Self Driving software version was \"Full Self-Drive Beta 11.4.2 (2023.7.10 a 165AF53442E). The manufacturer had not been informed of the failure. The failure mileage was 27,777.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11525518,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/29/2023","dateComplaintFiled":"06/05/2023","vin":"5YJYGDED3MF","components":"VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE","summary":"While driving eastbound on the CA60 freeway and merging onto the Interstate 10 freeway, on a clear sunny day and on a dry road, without another vehicle beside the car, with the 'autopilot' (not full version) engaged, the car suddenly initiated an uncommanded acceleration which required the driver to aggressively depress the brake pedal to stop the acceleration and to disengage the automated driving feature. This sudden acceleration brought the vehicle dangerously close to another vehicle traveling in front before it could be stopped. Witnesses were in the car when this incident occurred.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11525520,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/29/2023","dateComplaintFiled":"06/05/2023","vin":"5YJYGDED3MF","components":"VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE","summary":"While driving northbound on the CA111 freeway along an elevated ramp leading to the Interstate 10 freeway, in the evening after sunset, and on a dry road, without another vehicle beside the car, with the 'autopilot' (not full version) engaged, the car suddenly initiated an uncommanded acceleration which required the driver to aggressively depress the brake pedal to stop the acceleration and to disengage the automated driving feature. This sudden acceleration placed the driver and occupants at risk to the car traveling around an elevated tight curve with a ramp speed limit that the car exceeded. Witnesses were in the car when this incident occurred.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11525060,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/31/2023","dateComplaintFiled":"06/02/2023","vin":"5YJYGAEE3MF","components":"VEHICLE SPEED CONTROL,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"While driving at speed (75-80 mph) on Interstate 90 and 80 (different days) auto aggressively applied brakes. No other autos, trucks or obstructions were anywhere close to the car. There was no forewarning the problem was going occur. All occurred in daylight from morning until mid afternoon. I recognize this as phantom braking.  Tesla refuses to look at the car because I did not have the exact time the problems occurred, messages from 6/2/23. I am of the opinion if this was Elon's car they would look at it.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11524804,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/15/2022","dateComplaintFiled":"06/01/2023","vin":"5YJYGDEEXMF","components":"UNKNOWN OR OTHER","summary":"Tesla full self driving drove off highway curb  and dropped 10 feet down, vehicle was total loss,  airbags popped.  There was a car trying to change to Tesla lane,  Tesla overacted and took over control, and driver was unable to take back the control while in full self driving mode, no warning sign whatsoever during the accident, Tesla just drove off high way curb by itself.  No collision between Tesla and other car.  As experienced driver for over 30 years, I have never had accidents at fault, never made such silly mistake to drive off high way.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11524530,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/26/2023","dateComplaintFiled":"05/30/2023","vin":"5YJYGDEE5MF","components":"SEAT BELTS","summary":"rear seat belts do not latch. the male portion of the seatbelt will be able to go in fully, but there's no click or latch to prevent it from coming back out. this is a huge safety issue, but Tesla has refused to service it. there are no warning lamps or messages.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11524311,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/29/2023","dateComplaintFiled":"05/29/2023","vin":"5YJYGDEE2MF","components":"FORWARD COLLISION AVOIDANCE","summary":"For last several months my 2021 Tesla Y is experiencing phantom braking while using cruise control.  Happens about once every 50 miles on the highway and occurs on straight roads with no traffic in front or behind and no road hazards.  Braking is sudden and hard and represents a significant hazard . Thanks","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11524245,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/27/2023","dateComplaintFiled":"05/28/2023","vin":"5YJYGDEE7MF","components":"VEHICLE SPEED CONTROL,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"On a trip from Spokane to Seattle on 5/27/2023, while traveling at 72mph on I-90, we experienced \u201cphantom braking\u201d. This resulted in the vehicle rapidly decelerating based on its detection of something in front of the car to avoid a collision. This occurred 3 times on the trip, and in no case was there anything for the vehicle to avoid. Weather was clear and road conditions were dry. Our biggest concern is that there could have been someone following directly behind, and would have certainly caused an accident if this were the case. The Tesla was in \u201cautopilot\u201d, which is the only mode we have experienced this. We experienced this last year on the same stretch of I-90, just east of Moses Lake to just west of George Washington.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11524025,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/26/2023","dateComplaintFiled":"05/26/2023","vin":"5YJYGDEE2MF","components":"SEATS","summary":"The drivers seat is not bolted down properly, it moves while driving. It makes it so that I don't feel in control of the vehicle and I may accelerate unintentionally as my foot is moved by the seat moving. I also fail to break as I need to as the seat moves back and my foot fails to engage on the brake.   There are no warnings, and Tesla service is aware and maintains it is \"under spec\"   I have attached a copy of their work order information","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11523629,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/19/2023","dateComplaintFiled":"05/24/2023","vin":"5YJYGDEE5MF","components":"FORWARD COLLISION AVOIDANCE","summary":"The contact owns a 2021 Tesla Model Y. The contact stated while driving 55-65 MPH, the vehicle experienced \"Phantom Braking\". The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 22,000.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11523750,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/23/2023","dateComplaintFiled":"05/24/2023","vin":"5YJYGAEE6MF","components":"POWER TRAIN","summary":"My wife was driving in moderate rain on the freeway. We were going about 70mph which was the same speed as the rest of the cars. We were going around a gentle turn in the road. Then without warning, our car started to slowly spin around. My wife instantly and completely lost control. We spun almost 180 degrees, crashed into two other vehicles, and came to rest against the cement barrier. Luckily nobody was seriously hurt, but we totaled two vehicles and damaged another. If the spin had happened along a different section of road we frequently drive on, we would have slid into oncoming traffic and people could have been killed.  I requested that Tesla send the full data logs of the accident. It shows that my wife released the accelerator pedal right when the spin started. In most cars, releasing the accelerator causes the car to gently slow down. But Teslas, on the other hand, do aggressive regenerative braking when the accelerator is released. So it was as if my wife had pressed the break.  HERE IS THE PROBLEM: THE REGENERATIVE BRAKING SYSTEM APPLIES THE BREAKS TO THE REAR WHEELS ONLY. On dry pavement this is fine, but on a wet road, going around a turn, hitting only the rear breaks was enough to cause the back of our car to slide out from behind us.   Here is more detail: 1. Our car was All Wheel Drive. But the Tesla has published that for increased efficiency, they don't actually use the front motor except during high acceleration. This means that most of the time the car is only rear wheel drive.  2. Our car had under 25,000 miles on it, and the factory tires. The rear tires were worn more than the front tires, likely due to the car's acceleration being mostly applied to the rear tires.  I believe that Tesla could fix this issue with an over-the-air recall. The recall would need to either reduce regenerative braking when wet roads are detected, or apply braking across both the front and rear wheels while on wet roads. Thank you!","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11523536,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/09/2023","dateComplaintFiled":"05/23/2023","vin":"5YJYGDEE3MF","components":"VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE","summary":"Driving I-80 on May 9 between 2 - 4 pm going approx 70mph using autopilot. Sudden, unexpected, rapid deceleration causing back seat contents (suitcases & my dog) to fly forward. Nothing in front of me, no visual obstruction, weather clear and sunny. Luckily no one behind me. It felt like I had slammed on the brakes. I did get off highway shortly after to get dog out of where he lodged in back seat.Tesla rep via text messaging said I caused this by tapping accelerator & no need for inspection, but I do not recall doing that. I did receive a message/warning around the approx time I think this occurred stating \u201cDriving visualization temporarily degraded\u201d (I have screenshot.) They did send me the spreadsheet data of that day but I can\u2019t decipher it.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11523315,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/12/2023","dateComplaintFiled":"05/22/2023","vin":"5YJYGDEE5MF","components":"VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE","summary":"The problem I am writing about is not specific to my Tesla vehicle, but inherent to all Tesla's. I have read in the news about the issue concerning the full AutoPilot with drivers not paying attention figuring the vehicle will drive itself. Although, there is another inherent issue with vehicles without subscribing to AutoPilot while using the cruise control feature resulting in a problem referred to within the Tesla community as \"phantom braking.\"  While the cruise control is active and the driver is attentive with hands on the steering wheel, the vehicle intermittently jams on the brakes even though there are no obstacles in the road ahead. The driver and passengers are panicked requiring the driver to immediately respond by pressing the accelerator to avoid being rear-ended.  My wife and I have experienced the issue on multiple occasions since owning our Tesla Y since September 2021. We have experienced the issue on clear days with perfect weather and a clean windshield. The road is clear with no vehicles in front of us on a divided highway traveling at highway speeds. We've also experienced the issue on a two-lane non-divided road with oncoming traffic in the other lane. Eventually, the problem becomes such an issue that we have to turn-off the cruise control to drive normally which defeats the reason why cruise control is desired.  I had presented the issue with Tesla support, but I was basically blown off. Although, this issue is frequently commented by other Tesla owners on social media. Basically, the Tesla cruise control does not function like any of my other car's cruise control. The problem is thus software related to how the images from the camera are interpreted. I'm worried about my safety with the possibility of being rear-ended.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11522980,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/18/2023","dateComplaintFiled":"05/20/2023","vin":"5YJYGDEE0MF","components":"STEERING","summary":"The right tie rod suddenly disconnected when I turned the steering wheel. The tie rod did not look damaged. The car lost all steering control. Fortunately I was in my driveway when it occurred. The car has 24,000 miles and has never been in an accident. The car was towed to Tesla for repairs on 5/19/23","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11522843,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/06/2023","dateComplaintFiled":"05/19/2023","vin":"5YJYGDEE3MF","components":"FORWARD COLLISION AVOIDANCE","summary":"Over the past 2 weeks there have been multiple (5+ times in one day) instances of phantom breaking both using adaptive cruise control and autopilot. This often happens when approaching a bridge but also in areas where bridges are not present. Sometimes the sun may be towards the front of the car, sometimes not. Luckily no collisions, but the sudden breaking is a safety hazard and prevents the use of the car\u2019s advanced features that are meant to reduce driver fatigue.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11522153,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/08/2023","dateComplaintFiled":"05/15/2023","vin":"5YJYGDEE4MF","components":"FORWARD COLLISION AVOIDANCE","summary":"Phantom Braking while driving interstate 15 on May 8, 2023 at 11:15 AM.  No other cars were within a half mile in front or behind.   Car went from 70mph with hard braking until I took control to regain speed.  Had there been other vehicles behind me, it could have resulted in a rear end collision.  Reported to Tesla today, May 15th, but told there is no fix.  I have not used the Autopilot feature much at all, since most driving is short city trips. I do not intend to use this feature for safety concerns.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11521917,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/13/2023","dateComplaintFiled":"05/14/2023","vin":"5YJYGDEE5MF","components":"FORWARD COLLISION AVOIDANCE","summary":"I own a 2021 Tesla Model Y. I took possession of it on August 7, 2021, in Santa Barbara, Ca. Ever since, I have had thousands of instances of automatic emergency braking (phantom braking) episodes while using cruise control or autopilot. On January 26, 2022, I had 47 documented episodes, in just two hours.   The experiences of severe phantom braking have been terrifying. The car often slams on its brakes for no apparent reason, many times on a four lane highway, or on a freeway with no cars or obstacles.  I worry about getting rear-ended, which could end in severe injury or death.  It has been in for repair five times, and the technicians are animate that a software update is coming very soon to resolve this problem (they've been promising that since a few weeks after taking possession of the Tesla). I expected the problem to be resolved by now. It hasn't. The AEB continues today.  Can you please force Tesla to fix this problem immediately? It is very dangerous.   Please provide a response identifying actions you are taking to resolve this very important safety matter.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11520553,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/04/2023","dateComplaintFiled":"05/05/2023","vin":"5YJYGDEE4MF","components":"FORWARD COLLISION AVOIDANCE","summary":"For the FSD beta, it does not currently parse and respect road signage such as \u201cNo Turn on Red\u201d and \u201cDetour\u201d. This constitutes a material safety risk and also a moving violation.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11519602,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/29/2023","dateComplaintFiled":"04/29/2023","vin":"5YJYGDEE1MF","components":"FORWARD COLLISION AVOIDANCE","summary":"I experienced multiple instances of ghost braking while driving at highway speeds, one that resuled in a near collision with the vehicle behind me.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11519442,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/14/2023","dateComplaintFiled":"04/28/2023","vin":"5YJYGAEE8MF","components":"STEERING,ELECTRICAL SYSTEM","summary":"The contact owns a 2021 Tesla Model Y. The contact stated that while the vehicle was in Autonomous Self-Driving mode driving 30 MPH, the vehicle failed to stop as another vehicle was approaching, causing the other vehicle to swerve. The contact stated that the vehicle responded insufficiently after the speed was set to 30 MPH. The contact then stated that a week later she received notification of NHTSA Campaign Number: 23V085000 (Steering, Electrical System). The manufacturer was notified of the failure and the contact was able to perform an OTA software update; however, the failure recurred. The vehicle was not repaired. The failure mileage was approximately 20.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11519253,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/16/2023","dateComplaintFiled":"04/27/2023","vin":"5YJYGDEE2MF","components":"VISIBILITY/WIPER","summary":"The windshield wipers are difficult to engage. Doing so while driving requires me to take my eyes off the road","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11519269,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/07/2023","dateComplaintFiled":"04/27/2023","vin":"5YJYGDEE2MF","components":"VEHICLE SPEED CONTROL,VISIBILITY/WIPER","summary":"There are two concerns-first the phantom breaking using cruise control and the other is poor functionality of using the windshield wipers.  I have experienced the phantom braking since shortly after ownership to as recent as 2 weeks ago.  This has caused me to no longer use the cruise control.  It is very difficult to engaged the windshield wipers.  During nighttime driving and sudden heavy rain I could not locate how to turn the wipers on so I used the voice command button to do so.  Thus had verying results it may not work at all,  maybtake obe swipe or make continue to have wipers work until returning home.  Thank you for your time.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11519013,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/25/2023","dateComplaintFiled":"04/26/2023","vin":"5YJYGDEE3MF","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"I was driving down the highway.  The weather was clear.  Sunny.  The road was dry.  Middle of the afternoon.  I was using the Adaptive Cruise Control.  I was driving the speed limit, 70 MPH    after driving for a couple of hours, the car had about three different times when it felt like the brake was tapped, the car slowed a bit and then regained speed.   I stopped at my destination for about 4 hours and then returned home.  Same roads conditions, sunny, dry road, etc.  Same road, 70 MPH, the car suddenly hit the brakes HARD.  Slammed might be too strong of a word because it's not like the car left skid marks on the road, but the brakes hit very, very hard.  The car slowed to 25 or 30 MPH.  Fortunately there were no cars behind me or me and my wife could had been killed right then.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11519037,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/20/2023","dateComplaintFiled":"04/26/2023","vin":"5YJYGDEE8MF","components":"FORWARD COLLISION AVOIDANCE","summary":"Last weekend, during a 600-mile road trip, I experienced at least 20 instances of phantom braking when using the traffic-aware cruise control. A rapid deceleration of the car for no apparent reason is dangerous and needs to be fixed. I have complained to Tesla on a couple of occasions and there now seems to be more instances of the braking issue occurring since my last highway trip.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11518510,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/03/2023","dateComplaintFiled":"04/23/2023","vin":"5YJYGDEE7MF","components":"POWER TRAIN,ELECTRICAL SYSTEM,SERVICE BRAKES","summary":"The car started to malfunction its ability for regenerative braking (regen.) upon release of the accelerator. The car felt as if the regen feature was slipping - so instead of a constant brake and deceleration, the car could be felt moving forward as if accelerating. Then while driving on freeway at 65-70 mph, car lost its ability to brake when I pressed on the brake twice, instead of slowing it felt as if the car just continued at its current speed. Then the car cut its power and flashed an alert \"Power Reduced - exiting and re-entering vehicle may restore operation\" it then flashed an alert \"PULL OVER IMMEDIATELY - Unable to drive\".  According to Tesla, they said it was the \"LH body harness. Found that the harness was not creating an efficient connection\" but they never directly addressed why it felt as if the car was accelerating when I pressed on the brake.   Safety was critically comprised for myself and others who I could have hit in a vehicle collision since the brakes did not respond accordingly and felt as if it accelerated or continue to maintain its speed.   The problem was confirmed by Tesla but they only addressed the car going into what they refer to as \"limp mode\".   Car was inspected by Tesla and diagnosed the problem to a faulty/bad body harness that caused an improper signal.   No warning lights or messages prior to the failure. Symptoms started the morning of the incident with the noted regen not fully engaged/working correctly. I did not have any feature setting which would have caused or replicated the lack of regen.   I can provide the dealer invoice if needed.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11518413,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/13/2023","dateComplaintFiled":"04/22/2023","vin":"5YJYGDEE7MF","components":"FORWARD COLLISION AVOIDANCE","summary":"Phantom braking of Tesla: While using the AutoPilot feature to assist driving, on April 13, 2023 between 10 am and Noon while traveling on US Highway 2 on a clear sunny day on a 4 lane highway with excellent visibility and no traffic, the Tesla suddenly and unexpectedly slammed on the brakes for no apparent reason. I placed a service request to Tesla the next day and the texting Tesla service tech said he need a timestamp within 5 minutes of the incident. Because I could not define the time within 5 minutes of when it happened, there was no further information available. We finished the texting episode by cancelling the service appointment and I will not use the AutoPilot feature on the Tesla until Tesla says it is safe.  I feel the phantom braking issue, if traffic had been present, could have caused a chain reaction collision by other cars trying to avoid the rapidly braking Tesla.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11517764,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/18/2023","dateComplaintFiled":"04/18/2023","vin":"5YJYGDEE9MF","components":"VEHICLE SPEED CONTROL,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"On the evening of April 18, 2023, I was driving on the southbound 101 in Northern California using autopilot, and despite the surrounding area being clear of other vehicles, pedestrians or debris, without warning, the autopilot system forced the vehicle to suddenly and harshly brake. It was completely unwarranted and unexpected and really gave me and my passenger a scare, and this ain\u2019t the first time it occurred. We purchased our vehicle in November 2022 and in December we were using autopilot on the 405 south in Los Angeles, traffic was moving at a steady 70MPH when the vehicle abruptly braked, thinking it was a one-off we didn\u2019t report it but after reviewing several complaints of similar issues by other Tesla owners, this is a real problem. I saved the event on my Tesla dashcam.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11516914,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2022","dateComplaintFiled":"04/13/2023","vin":"5YJYGDEEXMF","components":"SUSPENSION","summary":"The contact owns a 2021 Tesla Model Y. The contact stated that on various occasions, while driving at various speeds and making turns, a squeaking noise was heard in the front of the vehicle. No warning lights were illuminated. The vehicle was taken to a local dealer, where it was diagnosed that the braking system needed to be adjusted. The vehicle was repaired; however, the failure persisted. The contact stated that the squeaking was also heard while exiting or entering the vehicle or if pressure was added to the hood. The vehicle was taken back to the dealer, where it was diagnosed that the front lower lateral link assembly needed to be replaced. The vehicle remained at the dealer awaiting the repair. The contact became aware of NHTSA Campaign Number: 21V835000 (Suspension); however, the VIN was not included in the recall. The manufacturer was made aware of the failure and advised to file a complaint with the NHTSA Hotline. The approximate failure mileage was 47,500.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11516785,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/10/2021","dateComplaintFiled":"04/12/2023","vin":"5YJYGAEE3MF","components":"UNKNOWN OR OTHER","summary":"The plugs and door latches on both rear doors have repeatedly failed, endangering the safety of my family and other occupants of the vehicle. I am concerned about the safety of drivers and passengers and believe that this issue requires your immediate attention.  The plugs and door latches on both rear doors of my Tesla Model Y have failed repeatedly.  The failure of the door latches and plugs has repeatedly endangered the safety of the occupants, particularly children who may be unable to exit the car in an emergency situation. The door trim falls out of place, locking the occupants in the back of the car.  This problem has been reproduced and confirmed by the dealer, as evidenced by my car's multiple visits to the service center for the same issue. Attached are the documents, they are all for the same issue - though tesla classified them inconsistently.  The vehicle has been inspected by the service center, but the problem has persisted despite their attempts to fix it.  There were no warning indicators prior to the failure, making the problem even more dangerous as it can occur without the driver's knowledge.  I am deeply concerned about this safety issue, particularly given that the 2021 Tesla Model Y is a popular vehicle that is widely used by consumers across the United States. It is vital that action is taken to address this issue and ensure that all affected vehicles are recalled and repaired.  I strongly urge the NHTSA to investigate this issue and require a recall of all affected vehicles. The safety of drivers and passengers must be the top priority in the design and manufacture of all vehicles, and it is clear that the Tesla Model Y's rear door latches and plugs are failing to meet necessary standards of safety.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11516254,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/12/2023","dateComplaintFiled":"04/10/2023","vin":"5YJYGDEE2MF","components":"FORWARD COLLISION AVOIDANCE","summary":"Severe phantom braking incident - 12:18 CST, March 12th 2023, followed by less severe braking problem at 1:16, 1:23, 2:18 on the same day and road. No forward traffic, no hazards, just bright sun. The car with a less experienced driver applied hard braking nearly causing a rear end collision with a truck approaching from the the back. The truck moved into the shoulder and passed to avoid hitting the car.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11516170,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/09/2023","dateComplaintFiled":"04/09/2023","vin":"5YJYGDEE5MF","components":"VEHICLE SPEED CONTROL,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"Vehicles continues to make random unwanted and dangerous sudden braking at highways speeds while the cruise control is engaged.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11516203,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2023","dateComplaintFiled":"04/09/2023","vin":"5YJYGDEF5MF","components":"STEERING,SERVICE BRAKES,ENGINE","summary":"FATAL TESLA BRAKE FAILURES. The brake of Tesla suddenly failed while I was driving, it has happened multiple times even after the service center claimed the issue was fixed.  When the issue happened, the brake was not effective and made huge noise while I pressed it. Meanwhile the steering got pretty heavy, other components failed(front motor disabled, traction control disabled and stability control disabled) at the same time as well.  Tesla Service Center has tried to fix this issue once, but the issue happened again after ONLY ONE WEEK since they fixed it. Luckily I was driving slowly on a local road both times, but it was apparently fatal if driving on a highway.  I've uploaded the error message on Tesla screen and repair invoice as attachments.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11516027,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/05/2023","dateComplaintFiled":"04/07/2023","vin":"5YJYGAEE2MF","components":"SUSPENSION","summary":"Suspension has a defect from factory that prevents proper alignment.  Per alignment shop the car cannot be aligned to factory specifications.  Premature tire wear is potential safety hazard.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11515867,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/31/2023","dateComplaintFiled":"04/06/2023","vin":"5YJYGDEEXMF","components":"UNKNOWN OR OTHER","summary":"Right side passenger door doesn\u2019t open. Since I purchased the car Tesla has fixed the problem but it keeps reappearing. My concern is that if I get in to an accident passengers in the rear seat can get stuck as the door doesn\u2019t open either from inside or outside.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11515068,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/20/2023","dateComplaintFiled":"04/02/2023","vin":"5YJYGDEE6MF","components":"ELECTRICAL SYSTEM","summary":"Defective battery, wont charge past 30%","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11514501,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/28/2023","dateComplaintFiled":"03/29/2023","vin":"5YJYGDEE2MF","components":"STEERING,SUSPENSION,WHEELS","summary":"I was backing up from the parking lot and heard a clank. I immediately got out to check what happened and saw that the suspension had completely detached itself from the wheel (see pictures). The wheel immediately started to go sideways. If I was on the highway or on the road this would have 100% caused an accident and quite possibly my life. Tesla says there is no recall and is blaming the problem on me. If this isn't recalled and fixed on other Tesla models, this will cause a crash and serious injury or even death to the driver/passengers and other drivers. This is a major safety issue and needs to be addressed as soon as possible. I am lucky, but others may not be. I don't know why there was not a recall. Tesla needs to take responsibility.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11514290,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2022","dateComplaintFiled":"03/28/2023","vin":"5YJYGDEE6MF","components":"SEAT BELTS","summary":"Hi, I just read the news about NHTSA on Model X pretensioner recall and found my Model Y may have the same issue. The seatbelt hold on the driver's seat is extended a lot compared to the passages seat.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11514248,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/19/2022","dateComplaintFiled":"03/28/2023","vin":"5YJYGDEF8MF","components":"FORWARD COLLISION AVOIDANCE","summary":"The contact owns a 2021 Tesla Model Y. The contact stated while driving approximately 75 MPH with the \"auto pilot\" and the \"cruise control\" functions engaged, the vehicle made an emergency stop. The contact stated that the force of the emergency braking had thrown him forward into the seat belt. The contact stated no warning light was illuminated. The contact was able to disengage the auto pilot and cruise control and continued his trip. The contact stated that the emergency or \"phantom braking\" had become a recurring failure. The contact scheduled a remote service for the vehicle and an over-the-air software update had been performed. The vehicle had been repaired. The contact stated that the failure continued after the software update. The manufacturer had been informed of the failure. The failure mileage was approximately 18,000.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11514080,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"03/27/2023","dateComplaintFiled":"03/27/2023","vin":"5YJYGAEE5MF","components":"SEATS","summary":"Easy Entry resulted in fractured/ broken toe of back seat passenger. Foot was resting in seat rail when driver exited vehicle which caused the seat to auto position to rear and crushed passenger toe. Driver jumped back into vehicle and engaged park to auto move seat to forward position","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11513841,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/24/2023","dateComplaintFiled":"03/26/2023","vin":"5YJYGDEF0MF","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"While utilizing the ADAS features including the adaptive cruise control, the vehicle unexpectedly applies its brakes while driving at highway speeds.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11513408,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/22/2023","dateComplaintFiled":"03/23/2023","vin":"5YJYGDEE2MF","components":"STEERING,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"Vehicle began showing the below warning messages, followed by loss of power steering and abnormal braking behavior (brakes did not work properly). This is a recurrence of an issue that previously resulted in the vehicle being towed to Tesla, but whom were unable to diagnose the problem.  -Automatic Emergency braking disabled -Lane Departure Avoidance features unavailable -Traction control disabled -Automatic vehicle hold disabled -Stability control disabled -Steering assist reduced -Front motor disabled -Power reduced","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11513050,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/21/2023","dateComplaintFiled":"03/21/2023","vin":"5YJYGDEE3MF","components":"FORWARD COLLISION AVOIDANCE","summary":"Sudden deceleration and braking while at interstate speeds and crossing over a bridge.  I was using cruise control only, overcast day, dry pavement with moderate traffic. Cruise control strongly applied the brakes from interstate speeds while crossing over an overpass bridge. There was no danger or traffic ahead of me that should have triggered the emergency braking. This needs to be investigated, it will get someone killed.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11512861,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/18/2022","dateComplaintFiled":"03/20/2023","vin":"5YJYGDED3MF","components":"FORWARD COLLISION AVOIDANCE","summary":"This is my second NHTSA report for this car, there was no reply to my first report.   Since the manufacturer, without warning or owner consent, disabled radar systems for automated cruise control, the car is now exhibiting a new dangerous behavior when the camera detects the presence of emergency vehicle flashing lights and suddenly, and dangerously applies an emergency brake to slow the car, without taking into consideration the location of the emergency flashing lights relative to my car, or the presence of other cars around me that might be affected by the sudden, un-announced braking of my car.  In many cases, the police/emergency lights are on the opposite side and direction of the freeway, 8+ lanes away from my car, and I am under no legal obligation to brake, nor would it be safe to do so. There is no warning by the car, only the sudden braking action and I have almost been hit from behind by other cars who were not expecting my car to brake while at freeway speed.  This event has occurred at least 10 times in the past year regardless of time of day, weather or traffic conditions.  I would like the previous complaint I filed about sudden, unexpected braking, as well as this new complaint reviewed by the NHTSA, as this is evidence of a critical, significant safety hazard by the car which the manufacturer has deliberately created.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11512800,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/17/2023","dateComplaintFiled":"03/20/2023","vin":"5YJYGDEE7MF","components":"FORWARD COLLISION AVOIDANCE","summary":"We recently traveled about 300 miles on a roadtrip in this Tesla and while using the adaptive cruise control, the car would randomly slam on the brakes for no apparent reason. There was nothing in the road or any hazards at all. Also, it was not just a one time thing. It happened multiple times before I decided to not use the cruise control because it to dangerous.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11512662,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/12/2023","dateComplaintFiled":"03/19/2023","vin":"5YJYGDEE3MF","components":"VEHICLE SPEED CONTROL,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"This car is unsafe.  70K+ purchase price with the inability to use basic cruise control, must-less the 10K FSD purchase that is USELESS.  The phantom braking is constant while trying to use the basic cruise control, auto-pilot/FSD.  Driving this car makes me a nervous wreck and I am beginning to HATE it and regret my purchase.  I am seriously concerned for the safety of myself and other Tesla owners based on the current radar-less autonomous features.  NHTSA should get involved and force Tesla to address the phantom braking issues before more people are involved in an accident that could be avoided.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11512699,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/18/2023","dateComplaintFiled":"03/19/2023","vin":"5YJYGDEE1MF","components":"VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE","summary":"ON MARCH 18, 2023 WE WERE DRIVING ON HIGHWAY 80 FROM Winnemucca NV TO FERNLEY NV. At 3pm and about 3:10pm the car suddenly decelerated from ~82mph to ~50mph. The road ahead was clear of obsticles. Luckly there were no cars following close behind us, if there had been the unnecessary and unexpected deceleration could have been dangerous.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11511973,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/15/2023","dateComplaintFiled":"03/15/2023","vin":"5YJYGDEE3MF","components":"FORWARD COLLISION AVOIDANCE","summary":"While driving the vehicle on a 2 lane highway in sunny conditions, the vehicle suddenly braked while using cruise control. There was no traffic on the road ahead, no oncoming or traffic in my lane. Car slammed on the brakes slowing from 55 to 30 in about 2 seconds. If there was a vehicle behind me this would have caused a serious accident. This is NOT an isolated incident on my vehicle. The exact scenario has been reported a multitude of times by other people. This will kill someone and needs a recall. This is the standard equipment cruise control provided on all Tesla models. This isn't self driving or any other advanced feature. This is a critical issue that needs to be resolved.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11511750,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/14/2023","dateComplaintFiled":"03/14/2023","vin":"5YJYGAEE1MF","components":"SEATS","summary":"The contact owns a 2021 Tesla Model Y. The contact stated while driving 10 MPH, the middle seats were unlatched independently. The middle seat's unlatched warning message was displayed. No one was injured. The vehicle was not diagnosed. The manufacturer was contacted, and the manufacturer stated that the vehicle needed to be diagnosed. The failure mileage was 24,917.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11511023,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2022","dateComplaintFiled":"03/09/2023","vin":"5YJYGAEE8MF","components":"FORWARD COLLISION AVOIDANCE","summary":"The contact owns a 2021 Tesla Model Y. The contact stated that while entering or exiting the driveway on an incline, the automatic braking system engaged and locked up the tires in icy conditions. While reversing, the contact noticed that he was unable to turn off the integrated braking feature. While driving the brake pedal was depressed but the vehicle failed to brake efficiently. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The approximate failure mileage was 1,500.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11510788,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2022","dateComplaintFiled":"03/08/2023","vin":"5YJYGDEE2MF","components":"SEATS","summary":"The trim that includes the controls for the front passenger seat became detached. I returned to the vehicle to find the seat had fully reclined on its own. This occurred in October 2022. I confirmed with other Model Y owners that they had the same problem occur. Tesla said the clip holding the trim in place popped out and replaced it. A similar repair was done for other owners.  The problem reoccurred in March 2023. I confirmed with other owners that the problem reoccurred for them as well. Tesla replaced the trim this time instead of just replacing the clip.   There were no notices from the car either time that the seat controls had become detached from the seat. While waiting for the repair to take place, Tesla did not inform me whether or not it was safe for a passenger to sit in the seat. I question if it was safe since the seat reclined on its own, the seatbelt is attached to this detached piece, as are the seat controls.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11510875,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/07/2023","dateComplaintFiled":"03/08/2023","vin":"5YJYGDEF2MF","components":"SERVICE BRAKES,LANE DEPARTURE,FORWARD COLLISION AVOIDANCE","summary":"There are multiple issues: 1. When trying to back up slowly, or move forward slowly, the car goes automatically on park \"to prevent roll\". I am intentionally trying to slowly back out of parking, and the car keeps stopping 2. When I try to change lanes, in many cases the car gives a solid \"beep\" which is equivalent to me almost crashing to another car. But there are no other cars! 3. The car keeps giving forward collision warnings when there is no immediate danger to collide with anything, and in most cases there is nothin in front.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11510617,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/13/2023","dateComplaintFiled":"03/07/2023","vin":"5YJYGDEE2MF","components":"SEATS","summary":"Much like SB-23-13-001 recall my rear seat bolt became lose. However it does not seem to be included in the current recall. Tesla is trying to charge me to resolve this issue.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11510557,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/07/2022","dateComplaintFiled":"03/07/2023","vin":"","components":"FORWARD COLLISION AVOIDANCE","summary":"The contact owns a 2021Tesla Model Y. The contact stated while driving 65 MPH with the cruise control activated, the vehicle independently and aggressively slowed without driver input. The vehicle then accelerated independently. There was no warning light illuminated. The failure occurred approximately 10 times. The vehicle had not been taken to the dealer to be diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 65,000.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11510338,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2022","dateComplaintFiled":"03/06/2023","vin":"5YJYGDEE7MF","components":"ENGINE","summary":"The contact owns a 2021 Tesla Model Y. The contact stated that her husband was attempting to drive from a stationary position and depressing the accelerator pedal, the vehicle stalled. The contact stated that no warning light was illuminated. The contact experienced the failure three times. The contact took the vehicle to the local dealer; however, the mechanic was unable to duplicate the failure. The manufacturer had been informed of the failure. The failure mileage was unknown.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11510162,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/04/2023","dateComplaintFiled":"03/04/2023","vin":"5YJYGDEE3MF","components":"FORWARD COLLISION AVOIDANCE","summary":"Multiple \"phantom braking\" events while using adaptive cruise control (no full self driving, just basic adaptive cruise). First time while going at interstate speed and crossing a bridge, vehicle saw a shadow on the road and slammed on the brakes thinking it was a vehicle. Obviously this is a startling and dangerous situation especially for vehicles behind you. This has also happened on the highway, flat terrain, roads were clear of any obstacles and it slams on the brakes thinking there is something in the road. Every time it does this, there appear to be shadows on the road (from street signs, light poles, trees, etc.). The sudden braking is of course bad, but there's also nothing in the vehicle that tells you why, no chime, it just hits the brakes. It still appears that cruise control is active, but it won't resume speed after an event like this until you turn cruise off and back on again. I know this isn't an isolated incident and it absolutely will cause a crash, if it hasn't already.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11509846,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/02/2023","dateComplaintFiled":"03/02/2023","vin":"5YJYGDEE9MF","components":"VEHICLE SPEED CONTROL,UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE","summary":"It seems like this is a common problem if you search \"tesla phantom braking,\" which very obviously needs a solution. I commonly experience the phantom braking when there is a shadow like passing under a bridge. The car will slam on the brakes thinking the shadow is another car, which is obviously extremely dangerous especially on the highway. A simple solution would be to add a legacy cruise control option, while fixing the phantom braking. This would cause a lot less wrecks and deaths.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11509105,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/25/2023","dateComplaintFiled":"02/25/2023","vin":"5YJYGDEE9MF","components":"UNKNOWN OR OTHER,VISIBILITY/WIPER","summary":"The vehicle heating/defrost system is not functioning in cold weather.  It only functions in my heated garage. In cold weather it cannot defrost causing visibility issues, driver distraction (trying to get the heat/defrost to work while driving) and a reduction in blood flow to the extremities.  The heating system blows freezing cold air into the cabin when on.  I have written a lemon law letter to Tesla, demanding the vehicle be replaced under Alaska law, and they have not done so after 80+ days. The vehicle\u2019s supermanifold was damaged the day we took delivery. Tesla has not honored Alaska law and I\u2019ll be filing paperwork with the state\u2019s attorney general\u2019s office.  Tesla should not be allowed to operate in the State of Alaska due to committing an unfair trade act in the State of Alaska and endangering the lives of their customers.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11509137,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/20/2023","dateComplaintFiled":"02/25/2023","vin":"5YJYGDEF0MF","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"On February 20, 2023, my infotainment system console and screen completely failed as I was backing up to a Supercharger. This started with the typical lag I have filed service complaints for before, the camera occlusions, and then nearly caused an accident with the barrier pole in front of the Supercharger. This is the eighth near miss in over a year of ownership and the 27th occurrence of issues related to the infotainment system console and screen. Often, it is burning hot, other times it is woefully underpowered to accomplish anything in a timely manner (if at all) when these incidents occur. I have been to the Tesla service center twice about this very issue. Each time, I was told software update would be issued that would fix the problem(s). That has never been the case. With everything so reliant upon that center-mount display and its associated computer in this model of vehicle, it HAS to be considered a must-not-fail component to the extent humanly possible. I am taking this vehicle in for a third time for this and multiple other issues that seem to some degrees associated with the issue. After badgering the Tesla helpdesk personnel with demands to replace or fix the issue, they have told me on February 23, 2023 that they will be replacing the computer next week (whether this is to evaluate the device for issues or to hide evidence to their culpability in an incompetent design flaw, I cannot be sure).","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11509031,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/24/2023","dateComplaintFiled":"02/25/2023","vin":"5YJYGDEE1MF","components":"STEERING,SUSPENSION","summary":"On today\u2019s day 2/24/23 approximately 13:18 hours. While I driving my 2021 Tesla Model Y ,the rear suspension failed. The steering wheel is not responding and I was unable to turn it or control it. This resulted in the rear tire and rim pointing to the left. This caused the tire to become unseated on the rim. The metal rim hitting the pavement and the angle of the Rim/wheel make me lose control of the vehicle and cross 4 lanes of traffic in a few seconds until I could get the car stopped. There was no prior noise or notice. It was raining lightly.  I purchased the Tesla due to its reliability and all the safety features. As I know Tesla had been described as a high safety level with full automation engaged vehicle. However, I feel there is an issue with the suspension manufacturing defects of Tesla model Y which did not activate or warned me to avoid a simple collision. There was also no automatic breaking which occurred to avoid the collision. Luckily, there were no injuries on my accident. In fact, what if the driver had severe injuries, unconsciousness or even fatal during the impact of accident ? What if I was on autopilot? I am very concerned about the fact of Tesla manufacturing system. The dealership said this is common and caused by the rain which is an entirely dumb statement as I'm sure teslas are designed to be driving in all types of weather. I have seen numerous recalls and issues with the rear suspension and I am asking Tesla to take ownership of this issue and fix the problem. I look forward to your response on next steps to remedy this situation and repair my tesla.\u00a0Thank you","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."},{"type":"Vehicle","productYear":"9999","productMake":"TBD","productModel":"TBD","manufacturer":"ODI Demo Co"}]},{"odiNumber":11508476,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/22/2023","dateComplaintFiled":"02/22/2023","vin":"5YJYGDEE8MF","components":"UNKNOWN OR OTHER","summary":"While driving the all functionality was lost and the screen went black","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11508305,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/19/2023","dateComplaintFiled":"02/21/2023","vin":"5YJYGDEE9MF","components":"FORWARD COLLISION AVOIDANCE","summary":"On February 19, 2023, I was driving my 2021 Tesla Model Y on I-5 from LA to Sacramento on a clear afternoon. I was using adaptive cruise control (ACC) set at 78 mph, but not using auto-pilot, in the fast lane with a car following me. My car suddenly braked aggressively without anything in the roadway ahead of me. I then applied the foot brake and veered off onto the gravel left shoulder to avoid having the car behind me hit me. I saw in the rear-view mirror the following car swerve to the right to get around me, entering the slow lane. I believe that when I stepped on the brake, the ACC turned off and the car's automatic braking ceased. I then got back into the fast lane as there were no other cars approaching and resumed my drive. I didn't notice the speed my car had decreased to during the incident before I resumed speed, but I guess it may have been about 40 mph. Phantom braking happened one other time on I-5 on my way to LA from Sacramento two days previously (Feb. 17) also while in ACC, but there were no other cars around me and the automatic braking stopped when I tapped the brakes and I resumed my speed. In the year and a half we have owned the car, we have experienced approximately 10 instances of phantom braking, but fortunately, no accidents.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11508107,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/19/2023","dateComplaintFiled":"02/19/2023","vin":"5YJYGDEE4MF","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"I have been driving long distance 418 miles today from Phoenix, AZ through Las Vegas, NV and north. In my 6 hour journey today my breaks were applied randomly by the computer around 20 or more times on autopilot and on cruise control. It is an extreme safety hazard. I want this on record because this is day one of a cross country trip and in case anything happens. The phantom breaking was so frequent in the last hour I could not drive with autopilot on anymore for fear of a car following me would crash into me at highway speeds above 65mph.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11507938,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/15/2023","dateComplaintFiled":"02/18/2023","vin":"5YJYGDEE6MF","components":"VEHICLE SPEED CONTROL,UNKNOWN OR OTHER","summary":"I was in 2 accidents with this car within a span of less than a year all with the same problem. I had not been in any accident over 40 plus years until this car. First incident was at a drive through when creeping up to the next window the car took off hyperaccelerating.  I was able to avoid the truck in front of me from back ending her however scraped her tailpipe causing extensive damage to my car. She then hit the car in front of her.  Second incident was approaching my home in my 20-30 mph neighborhood and went to go from 20-30 when car accelerated at a fast speed and was unable to control it being it happened so fast.  Hit a tree.  All the airbags went off.   I could have been seriously injured as anyone who had been on bikes or walking .","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11507808,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/12/2023","dateComplaintFiled":"02/17/2023","vin":" 5YJYGAEE0M","components":"ELECTRICAL SYSTEM","summary":"The contact's client owns a 2021 Tesla Model Y. The contact stated while they were driving approximately 50-55 mph with the vehicle in self-drive mode, the vehicle veered to the left and crashed into a guard rail.  There were no warning indicator lights illuminated. There were no reported injuries, air bag deployment, or fire.  A police report was filed. The vehicle was towed to an unknown location.  The contact called the local dealer but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was unknown.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11507506,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/15/2023","dateComplaintFiled":"02/15/2023","vin":"5YJYGDEE5MF","components":"FORWARD COLLISION AVOIDANCE","summary":"Numerous times we have experienced phantom braking when the cruise control is engaged at highway speeds. We think it occurs when you are close to cresting a hill and a vehicle is detected in the distance. The vehicle is quite distant, perhaps 500-1000 ft, but the auto braking system only see a short distance of lane lines (because they are out of sight on the other side of the crest) and interprets the vehicle to be much closer. This generally occurs about once every 100 miles of highway driving. Because of this, we are reluctant to use the cruise control.  The date provided below is just the latest occurrence.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11506805,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/11/2023","dateComplaintFiled":"02/11/2023","vin":"5YJYGDEE7MF","components":"FORWARD COLLISION AVOIDANCE,LANE DEPARTURE","summary":"Experienced phantom braking twice today on I 5. Almost crashed or got rear ended. Car was on auto pilot.  This needs to be fixed","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11505748,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/31/2023","dateComplaintFiled":"02/06/2023","vin":"5YJYGDEE0MF","components":"FORWARD COLLISION AVOIDANCE","summary":"While driving on the highway at 70mph, on two separate occasions while using autopilot and cruise control, the car suddenly braked for no apparent reason. There were no vehicles immediately behind me at the time, however this was terrifying because I was scared that I was going to be rear ended at a high speed. I can no longer trust this safety system due it has happened twice randomly now.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11505915,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/29/2023","dateComplaintFiled":"02/06/2023","vin":"5YJYGDEE7MF","components":"FORWARD COLLISION AVOIDANCE","summary":"SYSTEM MALFUNCTION: Emergency braking (\"phantom braking\") while set to automated driving/adaptive cruise control. OUR SAFETY PUT AT RISK: On a 2,000 mi. road trip from Denver CO to Tucson, AZ and back, the vehicle slammed on the brakes at 75-80 mph speeds over two dozen times.  All incidents occurred either driving south on I-25 or west on I-10 going to Tucson, or on I-10 east and I-25 north on our return.  By far the most dangerous event occurred when we were driving east on I-10 in SE Arizona on our return to Denver on 29 January.  Driving in the right lane at 75 mph on a perfectly clear day with excellent road conditions, the vehicle suddenly slammed on its brakes.  Following closely behind us was a semi-tractor-trailer, that also slammed on its brakes, blasted its horn, and very nearly rear-ended us.  The truck driver then followed us at very close range for the next ten miles,  If we slowed down, the truck slowed down.  If we speeded up, the truck speeded up.  We disengaged cruise control so we wouldn't involuntarily brake hard once more.  Finally, the truck drive honked once more and dropped back as we sped up.  In our view, this was an evident case of road rage on the trucker's part that might have ended tragically. REPRODUCTION OF PROBLEM: We have a 2/27/23 appointment with a Tesla service center here in Colorado to check out the automated driving/cruise control/camera and sensing system.  However, this problem only arose under quite specific topographical, and road surface/light conditions on I-25 and I-10 in rural areas, so I'm doubtful Tesla service techs would be able to replicate the conditions. WARNINGS:  There were no warnings emitted by the vehicle either audibly or visually (on the display screen) prior to any of these incidents.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11505564,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2023","dateComplaintFiled":"02/04/2023","vin":"5YJYGDEEXMF","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"The car brakes at highway speed with no safety hazards in sight. This phantom braking occurs while on cruise control or when using the accelerator pedal. We don't use auto pilot. It is very upsetting and could cause a rear-ending accident.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11505145,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/30/2023","dateComplaintFiled":"02/02/2023","vin":"5YJYGDEE0MF","components":"ELECTRICAL SYSTEM","summary":"I would like to report\u00a0a safety issue with the Tesla Model Y 2021 about\u00a0its \"phantom braking\" behavior in FSD-Beta mode. While driving on I-94 E, I was overtaking a Semi trailer, when suddenly the brakes were deployed and the the speed went from 76 MPH to 63 MPH in the blink of an eye. I was very fortunate that no other car was trailing behind me which would have caused a disastrous accident.\u00a0","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11504929,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"11/30/2022","dateComplaintFiled":"02/01/2023","vin":"5YJYGDEE7MF","components":"ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,SERVICE BRAKES","summary":"Tesla Y Unintended Acceleration! Driving my Tesla I got a phone call that did not show up on screen then 1-3 seconds later my car took control of itself and rapidly accelerated. I had NO control with no steering or brakes. Powerless inside an accelerating vehicle! The car then crashed up on the median through a private community light post and into a tree. The car did not stop until the battery was severed and destroyed by the tree. All airbags went off and all glass shattered. There was no prior warning at all. Insurance adjuster deemed the car a complete total; not worth repair.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11504653,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/29/2023","dateComplaintFiled":"01/31/2023","vin":"5YJYGDEE0MF","components":"SERVICE BRAKES","summary":"phantom braking","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11504219,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2023","dateComplaintFiled":"01/28/2023","vin":"5YJYGDEE2MF","components":"STRUCTURE","summary":"Rear doors are stuck and locked shut, the known defect is on youtube with experts explaining this safety flaw where the door handles get stuck and locked and now TESLA REFUSING TO SERVICE.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11503363,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/26/2022","dateComplaintFiled":"01/24/2023","vin":"5YJYGDEEXMF","components":"FORWARD COLLISION AVOIDANCE","summary":"While driving on cruise control, the car slammed on the brakes out of nowhere.  It was terrifying and we were almost hit from behind.  There was absolutely no obstruction or any reason for the car to slam on the brakes. We do not feel safe having our young children in the car.  We have notified tesla of the issue many times and they refuse to fix it.  This car is unsafe and someone, a Tesla driver or members of the public on the road with this car, is going to be killed by the phantom braking .  What is the NHTSA waiting for?  Please force a recall.  Clearly Tesla doesn\u2019t care.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11503026,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/21/2023","dateComplaintFiled":"01/22/2023","vin":"5YJYGDEE4MF","components":"VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE","summary":"I was driving on a large, multi-lane, divided freeway (5 south Interstate just before Anaheim, CA in Orange County, California) and using adaptive cruise control (not autopilot) to maintain my speed in the mid 70s MPH. It was around 9pm PT and there was very light traffic. The next car in front of me was at least 100 feet ahead of me and there weren't any cars on the left or right of me. All of a sudden the car started decelerating really quickly, and by the time I pressed the accelerator to counteract the deceleration, the car was at roughly 60 MPH. There wasn't any indication as to why the car decelerated so suddenly, and there wasn't anything that I could see that might have caused the cruise control to react that way. Thankfully there wasn't a car close behind me - if there had been, it's possible that the trailing car could have hit me and caused an accident at high speeds.   I've read online that there are quite a lot of reports of \"Phantom braking\" from Teslas, and from the descriptions I've read, my experience seems to be exactly the same. I hope that NHTSA and Tesla can work together to get to the bottom of this and prevent these types of scary incidents from ever happening again.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11502777,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/18/2022","dateComplaintFiled":"01/20/2023","vin":"5YJYGDEE5MF","components":"UNKNOWN OR OTHER","summary":"Heatpump failed which caused a lack of cabin heat and in warmer weather would have caused charging issues due to lack of cooling possibly leaving me stranded. This had a warning on screen about loss of cabin conditioning.  This happened over a mountain pass and caused the cabin temp to drop to 25F with two kids in car seats. This could be a really bad situation, luckily we had blankets and such to keep warm for the last few hours of the drive.  I believe this was caused by an earlier TSB with sensor replacements and a software change done earlier in the life of my car for heatpump issues. This most likely caused wear on the pump and caused it to fail prematurely just out of warranty.  The system was replaced by Tesla at significant cost and confirmed metal shavings in the system from the heatpump. I requested to keep the parts and still have them if further investigation is necessary.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11502117,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/03/2023","dateComplaintFiled":"01/17/2023","vin":"5YJYGAEE1MF","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"The driver side window doesn\u2019t roll all the way up when trying to close it automatically with one button push. It goes partially up the side and then will automatically roll down.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11502070,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/16/2023","dateComplaintFiled":"01/16/2023","vin":"5YJYGDEE9MF","components":"UNKNOWN OR OTHER,SERVICE BRAKES","summary":"Autobraking works sometimes and it doesn't many a times consistently.  Also, there is a bad smell that keeps coming regularly.  Not sure where that is coming from.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11501773,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/14/2023","dateComplaintFiled":"01/14/2023","vin":"5YJYGDEF9MF","components":"STEERING","summary":"If you turn the steering wheel in a Tesla Model 3/Y all the way to either direction then apply light force the car will slowly start to push back with a lot of force till the wheel reaches about 45\u00b0. At that point if you try to turn the wheel in either direction you will be unable to as it completely locks up for a few seconds. This behavior will happen in any gear including park with the vehicle on.  In my case I was backing up onto a busy street and was waiting for a gap in traffic with my wheel turned all the way. At this point it had begun pushing back then when I finally backed out I was unable to turn the wheel the opposite direction and ended up blocking traffic for a few seconds. This was a very terrifying situation and had the potential to go a lot worse. This is a serious safety concern that affects all Teslas and needs to be addressed.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11501787,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/13/2023","dateComplaintFiled":"01/14/2023","vin":"5YJYGDEE0MF","components":"VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE,LANE DEPARTURE","summary":"Jan 13, 2023 at 7:02AM PST.  While using adaptive cruise control with lanekeeping, I was driving in second lane from the right at a constant speed.  There was plenty of room in front of me- no car nearby.  As I was slowly passing the car to my right, another car that was behind the car to my right began a normal lane change to its left into my lane behind me.  For no reason, my car began to slow down suddenly.  Video footage of cameras on my car show the moment when the front of my car pitched down because it was suddenly slowing down.  The rear camera view shows when my car's brake lights illuminated for no good reason. I immediately intervened and accelerated back to my highway speed so as to not contribute to the car behind me running into me or having to suddenly brake itself and leading to a problem for yet more drivers.  These video files I am linking to show the incident 14 seconds into each video. https://www.icloud.com/sharedalbum/#B0kGqkRUiGD9Mw9  I've experienced many examples of this phantom breaking since upgrading to 2022.44.30.  I wish my car had a feature to enable simple, old fashioned, cruise control so I could use it on highways.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11501660,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/13/2023","dateComplaintFiled":"01/13/2023","vin":"5YJYGDEE6MF","components":"UNKNOWN OR OTHER,LANE DEPARTURE","summary":"I was using the new version of the full self driving on surface streets. It was my second time using the system (yesterday was the first on the freeway and it seemed odd).  Today it sped up and veered towards a car parked in the middle lane. I grabbed the wheel and thought it might have been an innocent error.  Then a few minutes later the car took control again and tried to turn (quickly) into the side of a FedEx truck. At that point I knew the first miss wasn\u2019t made up in my mind. I\u2019m so glad I was paying attention, both would have been serious car damage - though not likely to be deadly because they were at low enough speeds.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11501642,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/06/2023","dateComplaintFiled":"01/13/2023","vin":"5YJYGDEE4MF","components":"VEHICLE SPEED CONTROL,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"I was driving on highway 395 in California on Jan 6th in the afternoon.  It was a very clear day. I was driving north on the 2 lane portion of the road north of Adelanto and Kramer junction with cruise control on set to about 72.  With no cars in sight in front of me the car hard braked with no cars in front of me.  I disabled cruise control and later enabled it again.  It happened again.  I contacted Tesla and they determined there no hardware issue with the car.  I am afraid to use cruise control now in the car.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11501504,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/12/2023","dateComplaintFiled":"01/12/2023","vin":"5YJYGDEE7MF","components":"FORWARD COLLISION AVOIDANCE","summary":"Multiple phantom brakes in a day with nothing in front of the vehicle on an interstate. Terrified drivers behind as a result.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11501211,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/07/2023","dateComplaintFiled":"01/11/2023","vin":"5YJYGDEE9MF","components":"VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE","summary":"Car sufferers from \u201cphantom braking\u201d and will aggressively brake while adaptive cruise control is engaged for no apparent reason. No \u201cregular\u201d cruise control is available to over ride this.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11500984,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/09/2023","dateComplaintFiled":"01/10/2023","vin":"5YJYGDEF1MF","components":"SERVICE BRAKES","summary":"Power Braking Assist Reduced  error intermittently appears followed by problems braking.  I asked Tesla Service Center to repair but they have not done so, nor have they explained what is wrong or how they will fix it.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11501046,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/04/2022","dateComplaintFiled":"01/10/2023","vin":"5YJYGDEE6MF","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"When driving with Autopilot enabled, the brakes suddenly and sharply come on when I crest a hill. It's very disorienting and could be dangerous if the road is busy. The Autopilot should not be beta tested on consumers and other drivers like this.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11500934,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/09/2023","dateComplaintFiled":"01/09/2023","vin":"5YJYGDEE0MF","components":"STEERING","summary":"While driving, suddenly power steering failed. Impossible to steer for my wife who was driving, I am barely able to steer it. Shut off the veh and let it sit for a couple of hours and it started working. Have had it happen 3 times. Scared to drive it. Extremely hazardous situation.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11500457,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/30/2022","dateComplaintFiled":"01/06/2023","vin":"5YJYGDEE9MF","components":"FORWARD COLLISION AVOIDANCE","summary":"I have experienced phantom braking numerous times with this car so I plugged in an arbitrary date below. Fortunately it has generally been on rural, open roads where there was nobody close behind me, but there have been at least a couple of times where there were cars behind me and the braking came close to causing accidents. It is also terrifying when it does happen and has nearly caused me to lose control of the car more than once as I attempted to compensate for the abrupt braking.  I understand that you are already investigating this issue with these cars so you know the details. Generally it happens when I am on 2-lane roads that don't have good dividers. The cruse control seems to mistake oncoming cars in the opposite lane as being cars in my lane and it will slam on the brakes. It also seems to be triggered by highway mirages and shadows. I have managed to capture the issue on video at least once.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11500365,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/04/2023","dateComplaintFiled":"01/05/2023","vin":"5YJYGDEE1MF","components":"UNKNOWN OR OTHER","summary":"In a rainy day I drove Tesla Model Y (AWD) on highway 1 in the Raleigh NC area. The highway 1 is under construction. There are only two lanes open with cement barriers on both sides.   While I was driving on the left lane, the car suddenly lost control and slide to the right. I tried to hit break and turn left to avoid the SUV on the right lane, but my car end up turning 180 degree and driver side rear-end hit the cement barrier. Fortunately no injury and no other vehicles involved in the collation.  It was raining but not hard. I don't understand why the AWD Tesla would suddenly lost control and slide to right. I can't remember if autopilot was on or off.  I tried to request data from Tesla but was denied. Their email indicates only California registrant can request data.  I believe the Teals driving and EDR data can really help to confirm if it was a weather issue or not.   I have dashcam video ready to upload.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11499156,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/19/2022","dateComplaintFiled":"12/28/2022","vin":"5YJYGDEE4MF","components":"VISIBILITY","summary":"The contact owns a 2021Tesla Model Y. The contact received notification of NHTSA Campaign Number: 22V702000 (Visibility) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact was stated that the driver\u2019s side window would independently roll down while turning the steering wheel. A technician from Tesla reset the computer however, the contact was unsure if the repair addressed the failure stated in the recall. The failure mileage was unknown. Parts distribution disconnect.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11499223,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/15/2022","dateComplaintFiled":"12/28/2022","vin":"5YJYGDEE2MF","components":"UNKNOWN OR OTHER,VISIBILITY/WIPER","summary":"Regarding a Tesla Y, 2021with 10,000 miles; Durging a recent cold spell, winter driving conditions, the A/C Compressor/Heat Pump failed causing the windshield defrost to cease functioning, causing the visiblity to become poor to none at all, requiring that the vehicle not be driven on the roads until the weather cleared and even then, the driver or pasenger (if avalailbe) has to wipe down the wet windshield from inside to acceptable visibility standards.   We did not get in an accident as we quickly abandoned the Tesla Model Y and obtained a ride from another vehicle that had a working windshield defroster.   We understand that this has been a problem in Canada and is the subject of a Canadian recall. We contacted Tesla, sent them the computer code \"VC front-a447 Cabin Climate Control Issues-requires service\" and were advised that they were familiar with this problem and scheduled a repair which included the removal and replacement of the A/C Compressor/Heat Pump and the 'Supermanifold' at a cost of $1,993.55.   We were advised that no 'Recall' was associated with this pariticular VIN and nor was there any warranty but this would be a 'customer pay' repair.   After exhausting all efforts at writing and calling in an attempt to have a clear defect leading to a safety violation addressed voluntarily by the manufacturer we feel we are left with no alternative but to ask the Goverment to look into this issue for the safety of others who may drive a Tesla with a heat pump in cold weather and very dependant on the proper operation of a windshield defroster (which the heat pump does) for safe visiblity, crucial to proper operations of a motor vehicle, on the public highways.   Thanks in advance for looking into this.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11498842,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/26/2022","dateComplaintFiled":"12/26/2022","vin":"5YJYGDEE4MF","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"Phantom braking","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11498893,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/25/2022","dateComplaintFiled":"12/26/2022","vin":"5YJYGDEE8MF","components":"VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE","summary":"Tesla \"Traffic Aware Cruise Control\" occasionally unnecessarily applies brakes aggressively for no apparent reason when cruise control is in use. This presents a hazard to other driver's who may be behind the Tesla. This phenomena is well known to Tesla owners who have repeatedly posted about it in Tesla's Owners Forum. It is often referred to as \"phantom braking\". There is no option for the Tesla owner to disable the \"Traffic Aware\" aspect of Tesla's cruise control  I believe Tesla could resolve this problem with a simple software update which would allow the Tesla owner to use cruise control normally without the \"Traffic Aware\" feature. The \"Traffic Aware\" feature is part of Tesla's problematic \"Auto Pilot\" feature. However, my Tesla is not equipped with \"Auto Pilot\". My Tesla is available for inspection upon request.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11498659,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"12/10/2022","dateComplaintFiled":"12/23/2022","vin":"5YJYGDEE9MF","components":"STEERING,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"I was driving on the freeway, no one was near me (I had full control of the car, it wasn\u2019t on autopilot) and the car\u2019s brakes deadlocked while I was traveling high way speed and then made a sharp left turn which caused me to crash into the center divide and then hydroplane across the entire freeway uncontrollably","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11498530,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/29/2022","dateComplaintFiled":"12/22/2022","vin":"5YJYGDEE2MF","components":"STEERING,SERVICE BRAKES,LANE DEPARTURE","summary":"11/29/23: vehicle begins to flash warning alerts (e.g., traction control disabled, lane departure warning unavailable), then power steering stopped working, and brakes pulsed violently when used (almost like ABS was active). Software update was available shortly thereafter, assumed this would remedy the situation.    12/5/23: same problems recur (loss of power steering, odd braking behavior, vehicle alerts). Vehicle was towed to Tesla for service. Tesla was able to ID the alerts in the vehicle history but could not identify the root cause. Took the vehicle one extended test drives, but was unable to cause the problems to recur. Tesla is unable to identify any further actions to prevent recurrence.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11498077,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/19/2022","dateComplaintFiled":"12/19/2022","vin":"5YJYGDEE4MF","components":"VEHICLE SPEED CONTROL,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"I had the adaptive cruise control (Autopilot) engaged on I95 and had it set to 60 MPH. Twice between a minute, the Model Y lowered the cruise speed to either 40 MPH and 25 MPH while on the interstate. No obstacles were in front of me to affect the cruise control system.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11497935,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/18/2022","dateComplaintFiled":"12/18/2022","vin":"5YJYGDEE2MF","components":"FORWARD COLLISION AVOIDANCE","summary":"While in autopilot, the Tesla has been phantom braking repeaters. We noticed many time while driving at high speeds on the freeway, the Tesla model y will slam on the brakes for no apparent reason. There are no police reports","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11497881,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/17/2022","dateComplaintFiled":"12/17/2022","vin":"5YJYGDEE0MF","components":"UNKNOWN OR OTHER","summary":"No clearing of recall once OTA / Software update was completed","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11497404,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/09/2022","dateComplaintFiled":"12/14/2022","vin":"5YJYGAEE2MF","components":"ELECTRICAL SYSTEM","summary":"Vehicle has been inspected by the manufacturer and they have advised it has been completed/fixed but it's been in more than four times within the last 12 months.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11497462,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/13/2022","dateComplaintFiled":"12/14/2022","vin":"5YJYGDEE4MF","components":"VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE","summary":"In Traffic Aware Cruise Control (aka Autopilot) car randomly changes the maximum set speed.  This has caused a dangerous dramatic slowing of the car when highway driving.  Car should not change speed setting without human input. I have video of this occurring.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11497321,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/13/2022","dateComplaintFiled":"12/13/2022","vin":"5YJYGDEF7MF","components":"FORWARD COLLISION AVOIDANCE","summary":"The contact owns a 2021 Tesla Model Y. The contact stated while driving 75 MPH, the vehicle inadvertently stopped without warning. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was 1,600.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11497320,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/13/2022","dateComplaintFiled":"12/13/2022","vin":"5YJYGAEDXMF","components":"ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE","summary":"The car stopped suddenly in the middle of the street. By the grace of G-d, this happened on a quiet street because we decided to take a detour and could have instead been on the freeway! We were with our 3 young children (all in carseats). We could not restart the car after it stopped, and there was no warning it was going to stop. We were not using autopilot.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11497091,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/09/2022","dateComplaintFiled":"12/12/2022","vin":"5YJYGDEE0MF","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"My Model Y applied the brakes suddenly when it was in Adaptive Cruise Control while I was driving in the interstate at 75 mph.  This caused the vehicle to decelerate very abruptly.  There was no vehicle in front of me and no obvious debris in the road.   This happened several times on a trip from California to Kansas and back.  On one occasion , I had just pulled back into the right lane after passing several tractor trailer rigs going 70 mph.  I had to tromp on the accelerator to avoid being rear-ended.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11496580,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/08/2022","dateComplaintFiled":"12/08/2022","vin":"5YJYGDEF0MF","components":"SERVICE BRAKES","summary":"When i do a full trip level charge on the Tesla Y at home, I leave the house and start down a hill on the way to work. When I brake, the brakes chatter severely and do not slow the car. I pump the brakes and it happens again, pump the brakes and they start working. This has happened numerous times with a full trip charge. it does not happen with a 70% charge. I feel that this is very dangerous and could easily cause an accident if braking is required. I attempted to contact Tesla, there is no easy way to report this problem. So, this is now in your court. Thanks for looking into this. Thomas Cox","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11496213,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/06/2022","dateComplaintFiled":"12/06/2022","vin":"5YJYGDEE7MF","components":"POWER TRAIN,UNKNOWN OR OTHER","summary":"The contact owns a 2021 Tesla Model Y. The contact stated while at a complete stop with the brake pedal depressed, the vehicle rolled backwards. There was no warning light illuminated. The contact stated that the failure had been reoccurring intermittently while at a complete stop. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11495972,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/03/2022","dateComplaintFiled":"12/04/2022","vin":"5YJYGDEE7MF","components":"FORWARD COLLISION AVOIDANCE","summary":"Phantom Breaking.  On Saturday -12/3/22, around 3.50 PM CST en route to Arlington on HWY 360, I experienced phantom breaking twice in quick succession.  I was driving on autopilot at 70MPH and suddenly the car applied brakes and it was very scary to me and all my family.   After the second event, I stopped using the pilot and drove with manual control.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11495922,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/03/2022","dateComplaintFiled":"12/03/2022","vin":"5YJYGDEEXMF","components":"UNKNOWN OR OTHER","summary":"I was in a stop and go traffic (car wash line), a sudden unintentional acceleration happened and resulted in a high impact accident","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11495438,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/16/2022","dateComplaintFiled":"11/30/2022","vin":"5YJYGAEE2MF","components":"ELECTRICAL SYSTEM,VISIBILITY,BACK OVER PREVENTION","summary":"The contact owns a 2021 Tesla Model Y. The contact stated that the display screen would intermittently fail to operate as needed, without warning. The contact also stated that the power windows failed to operate as needed. The contact had taken the vehicle to the Service Center on multiple occasions for various updates; however, the power window failure persisted after each update. The contact recently received notification of NHTSA Campaign Number: 22V702000 (Visibility). The contact stated that the back-up camera was displaying a distorted image while the vehicle was in reverse(R). The vehicle was not repaired. The failure mileage was approximately 9,400.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11495113,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/22/2022","dateComplaintFiled":"11/28/2022","vin":"5YJYGDEE1MF","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"On a long trip on I-70 across Colorado and Kansas I experienced 4 instances of \"phantom\" braking while using cruise control.  I had set the speed at 78 and the car aggressively braked itself as if there was an object in the road when there was no object or reason to brake.  In each instance if a car had been following closely they likely would have crashed into me.  It also causes panic to the driver when the car aggressively brakes. I am contacting Tesla service today to report this issue and hope that it will be addressed but there has not been any inspection at this point. There was no waring or issues with the car prior to this and it has never happened to me before.  It only occurred when using cruise control as I do not have full self driving and was also not using lane assist.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11495226,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/28/2022","dateComplaintFiled":"11/28/2022","vin":"5yjygdee5mf","components":"FORWARD COLLISION AVOIDANCE","summary":"I own a 2021 Tesla Model Y. I took possession of it on August 7, 2021, in Santa Barbara, CA. Ever since, I have had more than 1000 instances of automatic emergency braking (phantom braking) episodes while using cruise control or autopilot.   ?The experiences of severe phantom braking have been terrifying. The car often slams on its brakes for no apparent reasons on all highways and freeways, mostly where no cars or obstacles are present. I worry about getting rear-ended, which could lead to injury or death.  My Tesla has been in for repair five times, and the technicians say they cannot fix it, that only a software update can solve the phantom braking problem They've been promising a software update since August 2021. After 16 months and five service appointments, I expect the problem would be solved by now. It hasn't.  Please force Tesla to remedy this very hazardous safety problem. Let me know what you are doing to force Tesla to fix the problem.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11494976,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/19/2022","dateComplaintFiled":"11/26/2022","vin":"5YJYGDEE9MF","components":"STEERING","summary":"Backing out of garage and driveway & heard loud pop.  Immediately stopped, put into drive and moved out of street, approx 6'  (with car making awful noise and terrible steering wheel feel)..  Exited vehicle and observed that drivers side front wheel was aimed straight but passenger side was aimed 20+ degrees inwards.  Found both passenger side lower control arm bolts in driveway, and linkage hanging down.  Could have resulted in SERIOUS accident if compromised steering happened while driving at speed.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11494885,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/05/2022","dateComplaintFiled":"11/25/2022","vin":"5YJYGAEE2MF","components":"UNKNOWN OR OTHER","summary":"On November 5'2022 (12.30pm PST), we went to visit local bank. We parked the car and locked it. After locking the car ,we have started go towards bank and suddenly we noticed all four windows automatically started to open (eventually all windows were open and rain water started to go inside). We were lucky that this has happened with stationery car. I am worried if this will happen when car is moving at fast speed , this might cause serious issue .","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11494766,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/14/2022","dateComplaintFiled":"11/23/2022","vin":"5YJYGAEE9MF","components":"STEERING,VEHICLE SPEED CONTROL,SERVICE BRAKES","summary":"Car took over the control from the driver. Major crash could have happened NO Manufacturer No","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11494694,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/22/2022","dateComplaintFiled":"11/23/2022","vin":"5YJYGDEE5MF","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"I was driving about 65 mph on the highway with my Tesla 2021 Model \u201cY\u201d in \u201cTraffic-Aware Cruise Control\u201d (not Auto Pilot) when, for no apparent reason, the car decelerated rapidly. This happened four times during a 1 hour trip from Boston to New Hampshire. No accidents occurred due to this incident but it was very concerning.  This is not a new problem but it is occurring more often since the software was updated to include \u201cTesla Vision\u201d instead of radar. I did not report this to Tesla because they are already aware of \u201cPhantom Braking\u201d issues with my model.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11494634,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/09/2022","dateComplaintFiled":"11/22/2022","vin":"5YJYGDEE0MF","components":"ELECTRICAL SYSTEM,VISIBILITY","summary":"The contact owns a 2021 Tesla Model Y. The contact stated while driving approximately 30 MPH and at various speeds, the center console froze, turned off, and then rebooted. The contact stated that the steering, brakes, and accelerator pedal were still operable. The contact stated that the failure was intermittent and occurred 3-4 times per month. There was no warning light illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the failure was due to a software glitch and the vehicle was not unsafe to drive. Additionally, the contact stated that the driver's side window had started to roll up independently as stated in NHTSA Campaign Number: 22V702000 (Visibility). The contact stated that while driving approximately 35 MPH, the window independently rolled up and nearly caught his fingers. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 29,000.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11494435,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/20/2022","dateComplaintFiled":"11/21/2022","vin":"5YJYGDEE6MF","components":"AIR BAGS","summary":"Was hit by a F-250 running a stop sign, estimated speed of F-250 was 45 MPH. The airbags failed to deploy in my vehicle.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11494509,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/18/2022","dateComplaintFiled":"11/21/2022","vin":"5YJYGDEEXMF","components":"UNKNOWN OR OTHER","summary":"Federal Motor Vehicle Safety Standard No 118. Power operated window, partition, and roof panel system","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11493970,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":2,"numberOfDeaths":0,"dateOfIncident":"07/25/2022","dateComplaintFiled":"11/17/2022","vin":"5YJYGDEE7MF","components":"VEHICLE SPEED CONTROL","summary":"The contact owned a 2021 Tesla Model Y. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently accelerated. The vehicle swiped the side of an apartment building before crashing into a tree and coming to a complete stop. The air bags deployed upon impact. The contact sustained chest pain, and his daughter, who was a passenger, sustained chest and ear injuries from the air bags deployment. Medical attention was received. A police report was filed. The vehicle was towed to the tow yard and deemed totaled by the insurance company. The manufacturer was made aware of the failure. The failure mileage was approximately 8,000.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11493561,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/11/2022","dateComplaintFiled":"11/14/2022","vin":"5YJYGDEE8MF","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"I was driving on highway when the car in front of me brake hard. Tesla failed to detect imminent crash and did not provide warning AND emergency braking.  The vehicle has been recently serviced in tesla service center.  There were no other warning lamps / messages / symptoms of the problem prior to the failure.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11493354,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/11/2022","dateComplaintFiled":"11/13/2022","vin":"5YJYGDEE1MF","components":"STEERING,SUSPENSION,WHEELS","summary":"Heard loud clicking noises upfront when turning hard out of parking spot.Immediately I Checked  front wheels manually  on looseness, but could not detect any movement. Decided to drive home (20miles).I was very careful not to steer to hard through curves. Upon turn into my driveway ( hard right turn which I took very slow) ,left front wheel suspension came unhooked and an approx 3\u201d long x 1/2\u201d galvanized bolt fell onto driveway. My 2020Tesla Model Y was stuck at the bottom of driveway. My company mechanic came about an hour later ,jacked up the left side,removed front left wheel : the bolt as pictured below had loosened entirely from its nut and galled off releasing the wheel suspension and allowing the wheel to come loose . We temporarily fixed the bolt and drove the ModelY into our garage ( flat surface) 500 feet further uphill. Upon further inspection we found another bolt separated from its nut on the other side as well (4) other bolts totally loose almost entirely stripped from its counter nut. We found no sign of LOCTITE or similar. The bolt in question is on bottom of lit up spot ( in below picture) Bottom line: steering suspension bolts should not come loose on a vehicle not even 2 years old!","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11492788,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/08/2022","dateComplaintFiled":"11/08/2022","vin":"5YJYGDEEXMF","components":"VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE","summary":"When using cruise control, the car will suddenly brake for no reason.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11492603,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/05/2022","dateComplaintFiled":"11/07/2022","vin":"5YJYGDEEXMF","components":"SEATS","summary":"The rails on my driver seat are causing the seat to rock back and forth. Service center is refusing to replace it under warranty.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11492671,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/02/2022","dateComplaintFiled":"11/07/2022","vin":"5YJYGDEE5MF","components":"FORWARD COLLISION AVOIDANCE","summary":"I own a 2021 Tesla Model Y. I took possession of it on August 7, 2021, in Santa Barbara, Ca. Ever since, I have had more than 1000 instances of automatic emergency braking (phantom braking) episodes while using cruise control or autopilot. On January 26, 2022, I had 47 episodes, in just a couple of hours. This is typical. The experiences of severe phantom braking have been terrifying. The car often slams on its brakes for no apparent reason, many times on a four lane highway, or on a freeway with no cars or obstacles around. Recently, I had 10 phantom braking episodes within one mile of highway driving. Multiple times, I worried about getting rear-ended. It has been in for repair five times, and the technicians are animate that a software update is coming very soon (they've been promising that immediately after taking possession of the Tesla). After 15 months and five service center appointments, I expected the problem to be resolved by now. It hasn't.  Can you please force Tesla to fix this problem immediately? Please provide a response identifying actions you are taking to resolve this very important safety matter.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11492274,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2021","dateComplaintFiled":"11/04/2022","vin":"5YJYGDEF9MF","components":"FORWARD COLLISION AVOIDANCE","summary":"The contact owns a 2021 Tesla Model Y. The contact stated that while driving at highway speeds with the cruise control activated, the vehicle would independently slow down without incident. Upon investigation, the contact discovered that the failure was referred to as phantom braking. The service center had yet to be notified of the failure. The manufacturer was made aware of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 1,000.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11492316,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/28/2022","dateComplaintFiled":"11/04/2022","vin":"5YJYGAEE4MF","components":"FORWARD COLLISION AVOIDANCE","summary":"The contact owns a 2021 Tesla Model Y. The contact stated that while driving approximately 75 MPH with the cruise control activated, the vehicle abruptly decelerated to approximately 35 MPH. The contact indicated that during the incident no other vehicles or objects were nearby to cause the vehicle to suddenly decelerate. Additionally, there were no messages or warning lights displayed or illuminated. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 20,000.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11492201,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/24/2022","dateComplaintFiled":"11/03/2022","vin":"5yjygdee1mf","components":"EXTERIOR LIGHTING","summary":"When activating the Tesla Autopilot, the lights are automatically controlled to activate the bright headlight mode.  The vehicle does not permit the user to disable the automatic brights setting while the car is in Autopilot mode.  While the Tesla vehicle attempts to turn off the brights when an oncoming vehicle approaches, the Tesla vehicle fails to detect the oncoming vehicle and the brights remain on.  This causes the oncoming vehicle to flash their brights back at the Tesla vehicle because the driver of the oncoming vehicle is blinded by the brights of the Tesla vehicle.  I have asked Tesla to fix this issue, but they refused to address it and provided a vague suggestion that a future software update will fix the issue.  A recent software update has not fixed this issue.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11491713,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/31/2022","dateComplaintFiled":"11/01/2022","vin":"5YJYGDEE1MF","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"We were driving 65 miles per hour using cruise control on a flat road with no cars in front or behind us for hundreds of yards on both sides of a two-way highway.  Suddenly, and for no apparent reason, our Tesla applied the brakes hard as though it was trying to avoid hitting an obstacle on the road. Within a second our speed dropped to about 30mph at which point our Tesla released the brake and accelerated back up to 60 miles and hour before I shut off cruise control.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11491627,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/28/2022","dateComplaintFiled":"10/31/2022","vin":"5yjygdee4mf","components":"STEERING,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"When i was traveling at speed around 70mph on highway. Tesla has applied emergency brakes and locked the steering, which made telsa rotate(spinned) 3 times on its own and stopped.luckily no vehicles were near on either ways. The vehicle was all the way stopped on opposite road and I was able to start after some seconds it stopped and started my driving. No vehicles were near or nothing approached to apply emergency brakes. When contacted telsa they told to schedule service appointment and no help was given.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11491417,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/02/2022","dateComplaintFiled":"10/29/2022","vin":"5YJYGDEE8MF","components":"STEERING,VEHICLE SPEED CONTROL,VISIBILITY/WIPER","summary":"At night the wipers run when cruise control is engaged even though the windshield is clean and there is no precipitation. This situation also occurs when Autopilot is engaged. I've complained to Tesla's service center about this issue. I have text documentation to attach as evidence. A web search indicates there are many Tesla owners complaining about these issues for years. I've owned the car for 16 months and only in the last 2 months has this problem started. My daughter has the same car and does not have this problem. Years of complaints by other owners indicates this is a major problem why hasn't the NHTSA pressured Tesla Motors to address and repair these issues?","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11491379,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/22/2022","dateComplaintFiled":"10/28/2022","vin":"5yjygdee0mf","components":"FORWARD COLLISION AVOIDANCE","summary":"On many occasions while driving on a freeway near a feeder road the car automatically breaks by itself. I have come close to being rear ended several times.  It appears the vehicle turns this feature on at the beginning of each new trip even after I have turned it off and the consumer must turn it off every time they begin to drive.  I have also had instances of going around a bend and the car thinks it sees something, usually the barrier dividing traffic and breaks by itself.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11491176,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/26/2022","dateComplaintFiled":"10/27/2022","vin":"5YJYGDEE3MF","components":"VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE","summary":"I drove from Flagstaff, AZ to Las Vegas, NV on 10/26/2022. I attempted to put my car in AutoPilot (adaptive cruise control) around a dozen times during this 260 mile trip. Every 10-25 miles the car would brake extremely hard forcing the passengers to lunge forward as if the brakes were being slammed. In every case, the car was in the same lane (no lane changes) with nothing but open road ahead. In most cases there wasn't a vehicle in front or to either side of me (only behind me). No corrective messages or indications appeared on the screen to explain this action. The only corrective action I could take was to hit the accelerator to avoid a rear end collision. When I contacted Tesla about the issue, they checked the logs during this trip and found no faults in the system to explain this behavior.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11490833,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/23/2022","dateComplaintFiled":"10/25/2022","vin":"5YJYGDEE0MF","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"The vehicle is subject to phantom braking.  When I use the adaptive cruise control and am driving in the middle or left lane (i.e. when there is a clear lane to my right), the car will brake when there is no car beside me.  Sometimes this occurs when I am passing a large truck on my right.  Last weekend, I was driving 68mph on a highway during a bright sunny day.  There were no cars on either side of me.  The car braked for no reason.  I had to step on the accelerator pedal to get back to highways speeds.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11490869,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/25/2022","dateComplaintFiled":"10/25/2022","vin":"5YJYGDEE9MF","components":"FORWARD COLLISION AVOIDANCE","summary":"Experienced phantom braking 6 times. There was no warning  Automatic emergency braking system engages when there is no other vehicle around.  Also experienced phantom braking with automatic emergency braking system turned off but cruise control was on, 2 times.  Tesla shop replaced some type of coolant sensors and recalibrated mirrors but phantom braking still occurring.  Technician took vehicle out on highway and did not experience phantom braking, and suggested more monitoring from me using \"bug report\" on screen to document incidents.  Currently I avoid cruise control and automatic emergency braking system because of the potential of being rear-ended with rapid and unplanned slow down.  This is a dangerous issue.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11490790,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/16/2022","dateComplaintFiled":"10/25/2022","vin":"5YJYGDEE6MF","components":"FORWARD COLLISION AVOIDANCE,LANE DEPARTURE","summary":"UNKNOWN This incident happened on 10/16/2022 while on I-95 while the vehicle was engaged in the Auto-Pilot mode on the highway (We do not use this autopilot mode unless we are o the highway for long distance drives and that is very infrequent). The vehicle suddenly swerved around and lost control while on auto pilot. As always my hands were on the wheel and I could undo the auto pilot and take control of the vehicle. Fortunately there were no other vehicles around us and there was no damage! We have filed another claim previously with the NHTSA -  11455695","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11490697,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/23/2022","dateComplaintFiled":"10/24/2022","vin":"5YJYGDEE3MF","components":"FORWARD COLLISION AVOIDANCE","summary":"Phantom braking is common when driving on highway with advanced cruise control. On a recent trip from Tucson to San Diego I noted seven events in a 300 mile stretch. There were no cars within 1/2 mile in front of me, or any road debris during any event (I saved dash cam footage each time). There was a car behind me during one  particularly violent event.   I regularly commute on I-5 between San Diego and Irvine. One event per 70 mile trip is about the average. I\u2019m almost used to it now.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11490483,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/07/2022","dateComplaintFiled":"10/23/2022","vin":"5YJYGDEE0MF","components":"VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE","summary":"While driving with cruise control set to 70-74mph, we had several incidents of phantom braking on a recent road trip.  From 70mph with no obstacles, trees, structures, or other cars in sight, the car would suddenly brake itself.  This happened multiple times, sometimes just a minute or so after the previous time.  We were saved from being rear-ended only because the cars behind us were far enough back, but it was terrifying nevertheless.  We cannot use cruise control anymore.  Tesla must address this totally unacceptable safety issue.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11490476,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/23/2022","dateComplaintFiled":"10/23/2022","vin":"5YJYGDEE6MF","components":"FORWARD COLLISION AVOIDANCE","summary":"While travelling on TX-130 legally at 85 miles-per-hour with cruise control enabled, the braking system suddenly and without warning self-engaged, greatly reducing the speed of the vehicle. System available for inspection upon request (however I can help). The sudden speed change at such a high speed is alarming to the driver, possibly provoking unneeded corrective action which could destabilize the vehicle. If another vehicle had been following even reasonably closely, a collision was very likely. A collision at such high speed is obviously very dangerous. Manufacturer has not been contacted, but such \"phantom braking\" is the subject of frequent news articles from various sites.  No explanation for the cause of the braking was displayed.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11490501,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/23/2022","dateComplaintFiled":"10/23/2022","vin":"5YJYGDEE7MF","components":"FORWARD COLLISION AVOIDANCE","summary":"I was returning home with my family at around 7 pm today (10/23/22). The autopilot (basic autopilot) was engaged and the vehicle was moving at 50 mph. Suddenly the car seemed to have engaged the brakes and I felt it almost came to a stop. At that time the red steering wheel alert appeared on the screen with the message to take control immediately. I had not braked nor there was a vehicle or any other object or vehicles in front of me or behind me. No vehicles were on the other lane either. The only thing I can clearly remember was a pickup truck waiting at a stop sign in a street connecting with the road I was on on the opposite side from me. Luckily there were no vehicles directly in front of me or behind me. It would have caused an accident if there was car behind me. All of us really got scared and my children are claiming they will never travel in my Tesla again.  The vehicle may be inspected if needed. From what I read about this phenomenon it looks like what I experienced was a \u201cphantom braking\u201d event. The vehicle has not been inspected by anyone at this time after the incident.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11490091,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/19/2022","dateComplaintFiled":"10/20/2022","vin":"5yjygdee3mf","components":"UNKNOWN OR OTHER","summary":"Windows  on certain model year 2021-2022 Model S and Model X vehicles, model year 2017-2022 Model 3 vehicles and model year 2019-2022 Model Y vehicles to correct performance of automatic window reversal systems to comply with regulatory standards","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11490239,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/27/2022","dateComplaintFiled":"10/20/2022","vin":"5YJYGDEE1MF","components":"UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE,LANE DEPARTURE","summary":"I was going on I-95 North (Palm Beach County) on Autopilot (and I had Full Self Driving enabled in my car). It was raining, and I was at moderate speed, I would say 45-50 mph. The car started spinning uncontrollably. By miracle nodoby hit me, the card corrected after what I believe were 2 spins and continue on the same direction as traffic. I believe, with the nerves of the moment, that about 45 to 60 seconds later, I put auto pilot again, not knowing what hapened. And the car, out of nothing, started spininng again. 3 times, and I hit the opposite wall of the highway. By another miracle, nobody hit me (rush hour, I-95 north, 820am)","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11489803,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/10/2022","dateComplaintFiled":"10/18/2022","vin":"5YJYGDEE6MF","components":"FORWARD COLLISION AVOIDANCE","summary":"My wife and I recently drove cross country in our Tesla Y. Occasionally, we had the forward collision warning go off for no reason. More importantly, when we had the adaptive cruise control on and particularly when the autopilot system on, we experienced episodes of sudden braking when there were no other vehicles or other objects in the vicinity. This happened, on average, once or twice every 30 minutes. It got to the point where we had to keep the cruise control off because it seemed to put us in potentially dangerous situations. My car\u2019s software is and was up to date. I contacted Tesla about this issue. They blew me off. Thanks. Steve Steinberg","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11489809,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/22/2022","dateComplaintFiled":"10/18/2022","vin":"5YJYGDEE1MF","components":"VISIBILITY","summary":"The contact owns a 2021 Tesla Model Y. The contact received notification of NHTSA Campaign Number: 221V7020000 (Visibility). The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. The manufacturer was notified of the issue and informed the contact that there would be a delay in the software update. Parts distribution disconnect.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11489438,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/27/2022","dateComplaintFiled":"10/16/2022","vin":"5YJYGDEE2MF","components":"FORWARD COLLISION AVOIDANCE","summary":"The \"Traffic Aware Cruise Control\" and \"Auto Steer\". Yes, available for inspection. During driving on a long highway trip with these features turned on, the car suddenly braked severely for no reason(no objects or other vehicles were in front of car). This caused a large truck, which was following me to also brake and nearly collided with my car's rear. Repeat experiences like this \"phantom braking\" occurred. Based on other reports, this is common in other Teslas. No warning alerts in car.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11489412,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/15/2022","dateComplaintFiled":"10/15/2022","vin":"5YJYGDEE8MF","components":"VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE","summary":"While driving on freeway on a clear day with no other cars in front of me the car suddenly hard brakes such that one could feel the anti locking activating.  I was lucky there were no cars behind me or it would have been vary dangerous.  There was a car on my right but it was holding its lane and there was no visible reason for emergency braking.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11489349,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/14/2022","dateComplaintFiled":"10/14/2022","vin":"5YJYGAEE1MF","components":"FORWARD COLLISION AVOIDANCE","summary":"When on cruise control, the vehicle frequently brakes hard at highway speeds, jerking our bodies and forcing cars behind us to brake hard as well. Sometimes this happens when we\u2019re beside a semi truck or a car changes lanes far in front of us, but often there\u2019s nothing. There is no warning prior to the braking.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11488745,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/08/2022","dateComplaintFiled":"10/11/2022","vin":"5YJYGDEE5MF","components":"FORWARD COLLISION AVOIDANCE,LANE DEPARTURE,BACK OVER PREVENTION","summary":"I started a drive from my house. I entered a destination into the NAV system, it plotted a route. I then proceeded to start my drive. When I tried to backup, the backup cameras did not display any video, I waited over 1 minute and there was still no video. I then proceeded with my drive. The car would not start the cruise control, autopilot or FSD functions. Whenever I tried to engage the systems the car would state that they are unavailable. At this time, I also noticed that the NAV system was not updating the display, it continued to display the same image that showed that I was at home in the driveway. After 15 minutes, I pulled into a parking lot to video the problem. First, I put the car in reverse and recorded that the cameras did not display video for over 30 seconds, I then started to drive and recorded that the navigation display was not updating. The display that usually has the lane markings and displays the other vehicles was also not working, there was no information other than a picture of my car with a totally blank gray area around it. I have contacted Tesla about the problem, but they keep saying that they don't detect any problem with the car. I sent them the video and am waiting to hear back from them.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11488635,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/10/2022","dateComplaintFiled":"10/10/2022","vin":"5yjygdee3mf","components":"FORWARD COLLISION AVOIDANCE","summary":"Phantom braking on 4-lane highway with no other vehicles near.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11488529,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/08/2022","dateComplaintFiled":"10/09/2022","vin":"5YJYGDEE1MF","components":"FORWARD COLLISION AVOIDANCE","summary":"Vehicle was driving with auto steer enabled at 65 mph on freeway and braked unexpectedly and unnecessarily 3 times within a few minutes. Each time it occurred, I canceled auto steer and re-engaged. At no time were any obstructions or objects visible in front of the vehicle, and at no time did any warning lights or messages appear, the car simply braked without notice.   Safety was at risk as cars behind me were traveling closely and were not expecting my car to brake suddenly, although I responded quickly enough to prevent further braking and accelerated out of danger. I have researched \"phantom braking\" and it seems this incident is exactly what was described in those reports. The car has not been inspected since the incident. I am hesitant to use auto steer since I do not trust that the cameras are adequately detecting what's in front of the vehicle.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11487488,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2022","dateComplaintFiled":"10/02/2022","vin":"5YJYGDEE2MF","components":"VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE","summary":"Adaptive cruise control has failed many times.  Recently had adaptive cruise control set at 75 mph on interstate.  With no warning, the car instantly slowed to 55 mph.  If a car would have been behind me I would have been rear-ended.  Or worse, if someone behind me thought I was intentionally braking hard or \"squating\" they could become angry and instigate a road rage incident.  The car provided zero warning before it braked.  The car has not been inspected yet.  Yes, the car is available for inspection.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11486998,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/27/2022","dateComplaintFiled":"09/28/2022","vin":"5YJYGDEE6MF","components":"FORWARD COLLISION AVOIDANCE","summary":"When in autopilor mode (cruise controll) the vehicle ocassionally brakes for no known reason (phantom braking). This usually happens at the crest of hill if there is a guard rail. or if there is a low overpass overhead. I have reported this before (it is an ongoing problem) and discuss with Tesla representatives who reply that the car will \"learn\" to avoid this behavior. It is an obvious collision danger if someone is following closely. On 09/27/2022 this occured 8-10 times during a 600 mile trip","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11486476,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/25/2022","dateComplaintFiled":"09/26/2022","vin":"5YJYGDEE2MF","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"5YJYGDEE2MF161659 VIN 2021 Tesla Model Y AWD with basis cruise control  This last weekend we drove from our home in Arroyo Grande CA to the Mammoth Lakes area. Enroute, we experienced a number of unneeded emergency braking events while on the highways at speed (65-72 mph). While this happened about a dozen time, 5-6 of them were significant slow downs and could have caused us to be rear ended. In none of these events was there any reason for the emergency braking. One happened when another car was approaching from the rear quickly to pass.   These events led us to stop using the cruise control entirely for the last 2 hours of our trip home.   I have not yet contacted Tesla about this which I will be doing right after I submit this report.  Prior to this, the adaptive cruise control had functioned normally with very few unexpected emergency braking events in the last year or so.  We did disable the feature of \u201cautomatic emergency breaking\u201d but that had no effect at all. This is a serious issue that need to be addressed immediately.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11486040,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/18/2022","dateComplaintFiled":"09/23/2022","vin":"5YJYGDEE3MF","components":"SUSPENSION","summary":"The contact owns a 2021 Tesla Model Y. The contact stated that the vehicle was taken to the local dealer for a wheel alignment, and at that time he was informed that the lower control link subframe needed to be replaced. The vehicle was repaired. The contact then stated that while his wife was making a right turn, the front passenger\u2019s side control arm and wheel detached from the vehicle. No warning lights were illuminated. The vehicle was towed to an independent mechanic. The independent mechanic diagnosed the vehicle and stated that the two control arm bolts needed to be replaced. The contact was informed that the vehicle needed to be taken to the dealer. The vehicle was then towed to the local dealer, who confirmed the independent mechanic\u2019s diagnosis; however, the contact referenced NHTSA Campaign Number: 21V835000 (Suspension) as a possible solution to the failure; however, the VIN was not included in the recall. The manufacturer was made aware of the failure. The failure mileage was 32,386.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11486119,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/23/2022","dateComplaintFiled":"09/23/2022","vin":"5yjygdeexmf","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"My Tesla model Y has been braking for no apparent reason when using the adaptive cruise control. Sometimes there may be a car coming in the opposite direction, but most times there is no other cars within miles. Several times the braking has been extremely aggressive causing me to have to hit the accelerator hard to avoid somebody behind me running into me. This has happened many times on long,straight, flat roads in the middle of the Arizona desert.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11486130,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/23/2022","dateComplaintFiled":"09/23/2022","vin":"5YJYGDEF4MF","components":"VEHICLE SPEED CONTROL,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"Using normal cruise control in the highway, my car brakes randomly and suddenly. This phantom braking has happened over 10 times in the past two weeks! It's very dangerous.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11485884,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/15/2022","dateComplaintFiled":"09/22/2022","vin":"5YJYGDEE4MF","components":"FORWARD COLLISION AVOIDANCE","summary":"The vehicle brakes for no apparent reason without any other vehicles in near vicinity, both in adaptive cruse control and autopilot.  This has improved with updates, but on a recent trip we experience six phantom breaking events on interstate travel.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11485537,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/20/2022","dateComplaintFiled":"09/20/2022","vin":"5YJYGDEFXMF","components":"FORWARD COLLISION AVOIDANCE","summary":"Vehicle is experiencing \u201cphantom braking\u201d. Has happened dozens of times. I have contacted Tesla a few times regarding this, and they downplay everything.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11485074,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/18/2022","dateComplaintFiled":"09/18/2022","vin":"5YJYGAEE6MF","components":"VEHICLE SPEED CONTROL,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"While car was on cruise control. The car went off cruise control without intervention or warning and slowed down quite abruptly. This occurred about 4 times in a 4 hour period while going interstate speeds.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11483419,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/05/2022","dateComplaintFiled":"09/08/2022","vin":"5YJYGDEE3MF","components":"FORWARD COLLISION AVOIDANCE","summary":"Tesla's Traffic-Aware Cruise Control system has malfunctioned on my vehicle several times. It will often brake hard at high speeds despite there being no vehicle or object in front of me.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11483467,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/08/2022","dateComplaintFiled":"09/08/2022","vin":"5YJYGAEE3MF","components":"LANE DEPARTURE","summary":"B pillar cameras have a known water intrusion issue rendering the camera inoperable and compromising the safety features of the vehicle.  Tesla refuses to remedy this known design flaw.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11483563,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/19/2022","dateComplaintFiled":"09/08/2022","vin":"5YJYGAEE9MF","components":"FORWARD COLLISION AVOIDANCE,LANE DEPARTURE","summary":"Multiple incidences of phantom braking while using cruise control/autopilot (not full self driving) traveling to/from Sacramento, CA and Park City, Utah on August 13th and 19th. This has happened previously while traveling to/from Sacramento, CA and Napa, CA. Unexpected hard braking on the highway at speeds of 55-85 mph) for no apparent reason is a hazard to the driver/passenger as well as any nearby vehicles. It causes undue fright, motion sickness, whiplash, and potential accidents. I contacted Tesla and they evaluated the car remotely and said they found nothing wrong. Yes, the car is available anytime for an inspection. No, the car or components have not been inspected by anyone, except as noted above by Tesla's service department. There were no warning lights/messages. This has been a problem for at  least 6 months. It just became more evideent on our trip to/from Utah.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11483235,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/04/2022","dateComplaintFiled":"09/07/2022","vin":"5YJYGDEE4MF","components":"FORWARD COLLISION AVOIDANCE","summary":"Traveling at 80 MPH using autopilot on an open freeway when suddenly a phantom braking event occurred and slows us down to 50 MPH in 5 seconds.  There were no objects on the freeway and the closest car in our lane was at least one  mile in front of us.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11483264,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/23/2022","dateComplaintFiled":"09/07/2022","vin":"5YJYGDEE0MF","components":"FORWARD COLLISION AVOIDANCE","summary":"The contact owns a 2021 Tesla Model Y. The contact stated that while her husband was driving approximately 75 MPH with the cruise control activated, the vehicle experienced phantom braking. The vehicle inadvertently slowed down to 30 MPH. The contact disengaged the cruise control and the self-driving feature also disengaged simultaneously. The manufacturer was made aware of the failure. The Service Center diagnosed the vehicle with a software failure however, there was no current fix. The failure mileage was 10,043.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11482955,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/04/2022","dateComplaintFiled":"09/06/2022","vin":"5YJYGDEE8MF","components":"FORWARD COLLISION AVOIDANCE","summary":"I was driving my Tesla Model Y using \u201cnavigation with autopilot\u201d on 9/4/22, from San Francisco to San Jose. The vehicle suddenly stopped while traveling at high speed after crossing \u201cgreen\u201d metering light in the ramp from 237 to 880S. The vehicle behind had to make a sudden stop, barely avoiding a rear end collision.  This is the 4th time I have experienced this \u201cphantom braking\u201d while traveling at high speed on freeways.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11483149,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/06/2022","dateComplaintFiled":"09/06/2022","vin":"5YJYGDEE3MF","components":"FORWARD COLLISION AVOIDANCE","summary":"During a drive on 09/06/222 the car had 3 instances of phantom emergency braking while using autopilot.  All the times there were no cars around the Tesla, the stop was a hard brake that jerked passengers around as well as shifting cargo. This has happened periodically before but now it is become common on every drive. Two of these instances occurred with in minutes of each other. The other happened later in the drive after stopping to charge. A hard stop like these could cause a serious accident if someone is following to close. These hard brakes could also cause whiplash style injuries, seatbelt abrasions, or bruises to passengers. There were no warnings, messages or sysmptoms prior to the issue.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11482375,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/31/2022","dateComplaintFiled":"09/01/2022","vin":"5YJYGDEE9MF","components":"POWER TRAIN","summary":"The contact owns a 2021 Tesla Model Y. The contact stated on two separate occasions while idled in a parked position and the brake pedal depressed, he shifted into reverse position and the vehicle inadvertently lunged forward approximately 5ft without acceleration. The vehicle then performed as normal. The contact then stated that on a separate occasion while idled in a parked position and the brake pedal depressed, he shifted into drive without the accelerator pedal depressed and the vehicle lunged forward 15 ft without warning. As a result, the contact crashed into a restaurant window. No warning lights was illuminated. No medical attention was required. A police report was filed. The vehicle was currently being towed to the dealer. The vehicle was not diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 15,000.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11481950,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/13/2022","dateComplaintFiled":"08/30/2022","vin":"5YJYGDEE4MF","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"During daylight hours when the autopilot is engaged at normal highway speeds - the Tesla brakes engage and quickly slow down the car. It occurs on long straight roads with no traffic.  This appears to be a \"phantom braking\" issue that is causing my car to suddenly brake for no reason. There are never any cars around when this occurs-- just long clear roads. This can be very dangerous. Last known occurrences were on Aug 13 at 8:30a and 10:29a of this year.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11482038,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/06/2021","dateComplaintFiled":"08/30/2022","vin":"5yjygdee3mf","components":"VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE","summary":"I have experience phantom braking on my Model Y many times when I used FSD(full self drive) on the freeway. The car just randomly slows down / decelerates abruptly even if there are no obstacles or other cars in front. This results in a serious situation when the vehicle behind may ram into you causing a fatal accident. I have always reported this issue using voice control REPORT BUG and got acknowledgement saying THANKS FOR THE FEEDBACK. But I have never heard from Tesla that they have fixed or are fixing it.  This is repeated happening every time I use FSD on freeway even as of last week (week of Aug 21, 2022)/","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11482106,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/29/2022","dateComplaintFiled":"08/30/2022","vin":"5yjygdee5mf","components":"FORWARD COLLISION AVOIDANCE","summary":"Frequent, random, phantom braking using cruise control. Informed Tesla with times +/- one minute. Sometimes the braking was very hard and could cause a rear-end collision (at highway speeds). Always occurred with no warning and highly variable conditions (light, or hills, or overpasses, and then apparently nothing). I called Tesla and technician said overpasses were a problem. Vehicle and components have not been checked.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11481864,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/19/2022","dateComplaintFiled":"08/29/2022","vin":"5YJYGDEE6MF","components":"FORWARD COLLISION AVOIDANCE","summary":"Tesla Autopilot (Adaptive Cruise Control) rarely recognizes parked vehicles or obstructions beside the driving lane (right or left side) based on the display console driving environment display. Bicyclist, pedestrians, and other large roadside obstructions are also rarely recognized. Might explain the recent Tesla collisions with stopped emergency vehicles while in Autopilot mode. Don\u2019t know if Teslas recent elimination of radar sensing made this problem worst or not. This failure to recognize nearby obstructions happens daily.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11481708,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/26/2022","dateComplaintFiled":"08/29/2022","vin":"5YJYGAEEXMF","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"I had unexpected and sudden braking while using Tesla autopilot while in TAC mode or adaptive cruise control.  Not Autopilot that steers and keeps you in the lane and not Full self driving, my car does not have FSD.  I had 5 or 6 incidents while heading West on I 10 towards Yuma on I 8.  There was no rhyme or obvious reason for the braking.  No one in front of me or behind me.  The amount of braking over the separate incidents was different each time.  On the way back to Tucson it happened another 5 or 6 times.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11481615,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/23/2022","dateComplaintFiled":"08/28/2022","vin":"5YJYGDEE4MF","components":"UNKNOWN OR OTHER","summary":"I have an ongoing problem with the dashcam recording, which for me is a safety issue. The dashcam constantly records from several cameras what is happening around the vehicle. The dashcam icon will show a red \u201cx,\u201d indicating that the dashcam is not working. Probably 80% of the time I get in the car, the red x is there. The solution involves opening the glove box and pulling the drive, waiting for up to 20 seconds, then replacing it. If that doesn\u2019t work, the usb drive needs to be formatted and all previous clips are lost, but probably 95% of the time the reformat fails.   It was recommended by Tesla service that I purchase another usb drive ($45?), but that did not solve the problem.   I\u2019ve had my car into Tesla service for this issue or reported it through the app multiple times. For months, I\u2019ve been told it will be addressed with a firmware update, but it has not happened. Other Tesla owners are also having this issue, but it was addressed with a firmware update and the problem was fixed. The owners who have the Full Self Driving Beta have NOT had a firmware update to address the issue. We are the owners who paid $10-15,000 extra for the full self driving feature.   I have not been able to get any information from Tesla about an expected timeframe for this update. I ask, but I\u2019m always told it will be a \u201cfuture update.\u201d  I have asked if anyone is working on this issue, and they won\u2019t answer that question either. I would like to know the status. I\u2019ve been very patient, but since there is aggression in the areas where I drive against EV drivers, and Teslas in particular, I need this feature to be working. I have been harassed, had large pickup drivers tailgate or try to run me off the road, and I\u2019ve been coal rolled. I\u2019ve already used data from the dashcam to report aggressive drivers to the police.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11481660,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/28/2022","dateComplaintFiled":"08/28/2022","vin":"5YJYGDEE5MF","components":"FORWARD COLLISION AVOIDANCE","summary":"I own a 2021Tesla Model Y. I took possession of it on August 7, 2021, in Santa Barbara, Ca. Ever since, I have had numerous instances of abrupt automatic emergency braking (phantom braking) episodes while using cruise control or autopilot. On January 26, 2022, I had 47 episodes, in just a couple of hours. This is typical. Several of the phantom braking episodes occurred with vehicles tailgating me. This is a grave safety issue and requires immediate attention.   My Tesla Model Y has been to the Tesla service center over 4 times regarding this problem without resolution. They say phantom braking is a software issue and only the engineers can fix it. I was assured soon after delivery that the software would be updated quickly, and it would fix the problem. The issue still exists. I am very disappointed with the vehicle and fear for my safety.  Please require Tesla to remedy this very serious safety issue immediately.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11481317,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/19/2022","dateComplaintFiled":"08/26/2022","vin":"5YJYGAEE1MF","components":"STEERING,VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE","summary":"Autopilot was on during a light rain event where I was traveling less than the posted speed limit on the I95 northbound Highway. The autopilot appeared to force the car to abruptly jolt the steering wheel/tires, causing a slip/ hydroplane of the front end which forced the car into a left/sideways slide across the highway. The car slid sideways for about 100 feet or so before going straight into the concrete divider along the Highway (front driver side initial impact, then rear driver side 2nd impact).   Control could not be regained with the vehicle. Steering did not work (tried to correct the path), it felt as if brakes did not slow the vehicle as the car approached the divider.  Autopilot was fully engaged and lane keeping was active\u2026 with at least one hand on the steering wheel and moderate level of attention to the road. I must say I had likely became over-reliant on the autopilot. No warning was provided to me as, prior to the incident.   A similar hydroplane problem can also be seen on a YouTube video posted online for the same model car. I experienced the same outcome as the other vehicle except I hit a divider after crossing lanes.  I am however very pleased with how well the car handled the impact and how well the airbags went off, although also unfortunate- I do feel like the car may have been partially responsible for the accident itself.I have experienced a few prior occurrences where the car will jerk the wheel when in autopilot to keep or find a lane, even with hands on the wheel and full attention facing forward.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11480982,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/22/2022","dateComplaintFiled":"08/24/2022","vin":"5YJYGDEE2MF","components":"FORWARD COLLISION AVOIDANCE,LANE DEPARTURE","summary":"multiple incidents of phantom braking well traveling on I 90. 5 documented incidents. Have requested vehicle service however previous service for this type of incident did not correct the issue. at one point the car slowed from 75 to 50 before i could react. there were no other vehicles near my vehicle when the events occurred.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11480765,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/19/2021","dateComplaintFiled":"08/23/2022","vin":"5YJYGDEE2MF","components":"TIRES","summary":"The contact owns a 2021 Tesla Model Y equipped with Continental Tires, Tire Line: Pro Contact, Tire Size: 255/45/R19, DOT Number: IVY0FBJJL. The contact stated while his wife was driving approximately 65 MPH, the TPMS warning illuminated and the contact was advised to pull off the road. The contact stated that the rear passenger\u2019s side tire had disintegrated and the entire tread had separated from the side wall. The contact had the vehicle towed to a tire dealer and had the rear passenger\u2019s side tire replaced; however, the failure reoccurred without warning light. The vehicle was not diagnosed and the tire was not inspected. The manufacturer was not notified of the failure. The approximate failure mileage was 13,926.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."},{"type":"Tire","productYear":"9999","productMake":"CONTINENTAL","productModel":"PROCONTACT TX","size":"P245/35R20 95H","manufacturer":"Continental Tire the Americas, LLC"}]},{"odiNumber":11480709,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/14/2022","dateComplaintFiled":"08/23/2022","vin":"5YJYGDEEXMF","components":"VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE","summary":"While driving cross country on interstate highways using cruise control my car would try to stop itself.  During a 500+ mile day it would do this 10x per day.  Most times hard enough to engage seat beats.  There has been no inspection.  Tesla is denying a problem.  The danger is if someone is following too close they could resend me.  I was never in traffic when this happens.  Never anyone in front of me or next to me when this happens.  On line they call the phantom braking.  I can\u2019t tell if it\u2019s braking, or the cruise control disengages and the car is suddenly stopping because of one pedal driving mode.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11480612,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2022","dateComplaintFiled":"08/22/2022","vin":"5yjygdee4mf","components":"FORWARD COLLISION AVOIDANCE,LANE DEPARTURE","summary":"Currently and noticing other reporting the inaccurate location of the GPS in the car. At times the car gpe will drift into areas not associated with the cars correct location. If the car is in adaptive cruse or teslas autopilot the car will maintain the posted speed limit for that GPS location or a delta of the users defined (+ - 10 or 15 mph). This cause a car to abruptly reduce the speed if not within the posted speed limit for that area. For example a car in autopilot or adaptive cruse going 70mph on the highway, the gps will start drifting into areas outside of you location and abruptly reduce the speed to assumed location. This is even more troublesome if autopilot is engaged where the car will try to change lanes as directed by the gps.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11480632,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/16/2022","dateComplaintFiled":"08/22/2022","vin":"5YJYGDEE6MF","components":"STEERING,SERVICE BRAKES","summary":"My wife was driving on the highway on 8/16/22 at around 9:50pm on the garden state south and all of the sudden the car by itself started swerving lanes and my wife tried to stop the car but to no avail the brakes weren\u2019t working as well. After some time the car finally got back into control and she was able to pull over.  The car seemed to be hacked. No explanation how this happened. We didn\u2019t pay for the whole self drive option so I\u2019m not sure how this happened. Very furious. That could\u2019ve been my wife\u2019s life on the line if there were cars.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11480655,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/30/2022","dateComplaintFiled":"08/22/2022","vin":"5YJYGDEE5MF","components":"VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE","summary":"My wife and I have owned the Tesla Model Y for one year. We have taken it on several long distance drives from our home in Moscow Idaho to the Oregon and Washington coasts, Vancouver BC and Seattle. During each of the trips we experienced phantom braking when the car was driven with cruise control engaged at highway speeds on 2 lane highways. Phantom braking has occurred when 1) there was no oncoming traffic during daylight hours 2) with oncoming traffic that was not in our lane 3) when there was a slight turn in the highway and no traffic. The most recent phantom braking events occurred 7-14-22 and 7-30-22 on Washington highway 26. When the phantom braking occurs it appears to be random. The car will very quickly drop from 65mph to 55mph causing us a scare. We do not use the cruise control feature anymore on the two lane highways. Its just too scary when it happens. We have complained to Tesla and have submitted service requests and was told they are aware of the problem but no corrective action has happened yet.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11480439,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/21/2022","dateComplaintFiled":"08/21/2022","vin":"5YJYGDEE7MF","components":"FORWARD COLLISION AVOIDANCE","summary":"We experienced 3 phantom braking events while using the autopilot feature of the Tesla model Y on our trip from Los Angeles to San Francisco. While on autopilot on the 5 freeway northbound, the car just braked when the lanes in front of us are clear.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11479657,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/06/2022","dateComplaintFiled":"08/16/2022","vin":"5YJYGDEE1MF","components":"FORWARD COLLISION AVOIDANCE","summary":"Reporting numerous instances of ghost braking while Adaptive Cruise Control is enabled.  These are instances of sudden deceleration of the car when no other vehicles or obstructions present while traveling on 4 lane highways at freeway speeds.  Requires overriding ACC feature by engaging the accelerator to maintain speed and avoid a possible rear end collision. Rear end collision is the most of the highest risk when this sudden deceleration occurs.  No warnings were given before the deceleration. These episodes are most noticeable when traveling at freeway speeds of 65+ mph in open terrain with no curves.  One instance could be attributed to a shadow across the roadway, however, more times than not shadows across the roadway didn't cause ghost braking.  The point being that there often is no rhyme or reason that can be identified or repeated.  This problem is a known problem that Tesla is aware of as well as the NHSTA.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11479126,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/08/2022","dateComplaintFiled":"08/13/2022","vin":"5YJYGAEE6MF","components":"FORWARD COLLISION AVOIDANCE","summary":"While driving at highway speeds the adaptive cruise control suddenly slams on the brakes for no reason. It is more frequent when there is little to no traffic. This happens regularly, it is not an isolated incident.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11478811,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/12/2021","dateComplaintFiled":"08/11/2022","vin":"5YJYGDEE9MF","components":"FORWARD COLLISION AVOIDANCE","summary":"On October 12th, 2021 my vehicle had multiple instances of phantom braking that occurred on highway 10 in California while traveling Eastbound with autopilot engaged.  This was a trip in excess of 400 miles.  Two of these instances occurred as my vehicle approached rainwater washes where metal barriers appear on both sides of the road ( see 33\u00b038'10.5\"N 115\u00b005'01.6\"W for an example ).  The third instance occurred when a truck in the slow lane began drifting towards my lane slightly.  In each of these three instances the car did a heavy braking at which time I quickly disengaged the autopilot by tapping the brake and speeding back up.  Thankfully no accident but these three occurrence were scary.  I reported phantom braking into the voice command database of the vehicle after each occurrence.  According to a tesla representative these are saved.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11478907,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/07/2022","dateComplaintFiled":"08/11/2022","vin":"5YJYGDED3MF","components":"FORWARD COLLISION AVOIDANCE","summary":"On multiple occasions the vehicle in question exhibited dangerous behavior while the \"Autopilot\" cruise control system was engaged. This is not \"fully automated cruise control FSD\" but the standard \"Autopilot\" system.  Each of the incidents listed below occurred on multiple dates, multiple times and in various times of day, speeds and weather conditions.  1. While driving at speed, the vehicle, upon detecting the cars in an adjacent lane separated by pole dividers were stopped, suddenly slammed on the brakes in an attempt to stop the car, risking a collision from behind, even with my own lane completely clear of other cars  2. While driving at speed, the vehicle, upon detecting a higher or lower posted speed limit sign alongside the road, suddenly braked or accelerated without warning, risking a collision in front, or behind  3. While driving at speed, the vehicle, upon detecting emergency flashing lights from a passing police, ambulance or fire vehicle, regardless of that vehicle's location or direction, suddenly decelerated without warning, risking a collision from behind  4. While driving at speed, the vehicle, upon detecting a change in lane width, the loss of a lane marker, or the presence of a concrete barrier in place of a lane marker, suddenly swerved to attempt to remain in the center of the changed lane width, and on more than one occasion, almost swerved into a barrier or another vehicle","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11478712,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2022","dateComplaintFiled":"08/10/2022","vin":"5YJYGDEE7MF","components":"VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE","summary":"A. 3 or 4 times while I was driving on the highway with cruise control the car very suddenly de-accelerated even though the road ahead was completely clear. This happened before.  B. Also later on the same trip the car hit a part of a tire tread left on the road. The underside of the car was apparently damaged. The screen message was \"okay to drive. power reduced\". Over next several hours the power, and later other functions like air conditioning, and maximum speed was reduced from 69 to 67 to 65 to 62 mph and message \"okay to drive\" was repeated. Suddenly while car had message of 62 mph maximum speed it suddenly wouldn't go over 37 mph. Seconds later it dropped to maximum 13 mph  while still showing \"okay to drive - 62 mph max speed\". I pulled over on shoulder and car wouldn't go into drive function.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11478162,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2022","dateComplaintFiled":"08/08/2022","vin":"5YJYGDEEXMF","components":"VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE","summary":"While in cruise control, which is adaptive, vehicle will abruptly slow down for no know reason.  Usually there are no other vehicles, no highway obstructions, nothing that I can see.  Tesla finally told me that this is a \"known issue\", after making a service appointment, and them calling me to cancel the appointment.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11477720,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/03/2022","dateComplaintFiled":"08/05/2022","vin":"5YJYGDEEXMF","components":"ELECTRICAL SYSTEM,LANE DEPARTURE","summary":"The contact owns a 2021 Tesla Model Y. The contact stated that the vehicle had received a software update through the Wi-Fi from Tesla. The contact stated that the camera for the autonomous self-drive feature had become excessively sensitive sounding the alarm for the Occupant Detection and Lane Assist at the slightest movement. The contact stated that the issue caused multiple distractions while driving. The contact had not taken the vehicle to the dealer. The contact had informed the manufacturer of the failure. The manufacturer referred the contact to the dealer. The approximate failure mileage was 36,314.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11477873,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/05/2022","dateComplaintFiled":"08/05/2022","vin":"5yjygdee6mf","components":"VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE","summary":"Car regularly brakes for no reason causing near accidents constantly and posing a huge safety risk.  Additionally, the full self driving option is totally unusable. Both these issues have been reported to Tesla multiple times.  We have been told the only way we can have an actual working cruise control is to disable the full set aware driving without refund for that Bert expensive option","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11476630,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/29/2022","dateComplaintFiled":"07/30/2022","vin":"5YJYGDEF0MF","components":"VEHICLE SPEED CONTROL,BACK OVER PREVENTION,FORWARD COLLISION AVOIDANCE","summary":"The driver infotainment system locks up randomly. Which makes all safety features, turn signal indicators, backup camera, reverse mode (mirrors drop), speedometer,  collision sensors, etc NON-FUNCTIONAL. Until either the system crashes or finally unfreezes. This also removes one-pedal driving as well when frozen.   Version is 2022.16.3","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11475357,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/22/2022","dateComplaintFiled":"07/22/2022","vin":"5YJYGDEE1MF","components":"AIR BAGS,SEATS","summary":"Airbag is OFF for a 123 lb front seat passenger (adult female).  This is an intermittent fault -- the passenger airbag status changes during the drive. Possibly half the time the airbag is OFF, when it needs to be ON.  Two Tesla Service Center visits were made. The first Tesla Service Center visit reproduced the fault but did not correct it. The second Tesla Service Center visit did not reproduce the fault and did nothing.  The passenger airbag status OFF is displayed on the touchscreen. The faulty component(s) could be the seat occupancy sensor(s). This has been an issue since vehicle delivery. The vehicle is available for inspection upon request.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11475200,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/21/2022","dateComplaintFiled":"07/21/2022","vin":"5YJYGAEE3MF","components":"FORWARD COLLISION AVOIDANCE","summary":"While using adaptive cruise control we have experienced multiple incidents of our vehicle braking hard, fast, without warning, and for no reason.  The most recent incident just happened (07/21/2022) while driving on a 4 lane highway.  My husband was using ADP traveling at approx 65mph when suddenly our Tesla model Y began rapidly braking, throwing my upper body towards the dash and causing us to almost be rear ended by the vehicle traveling behind us.  Thankfully, I did not hit the dash and the vehicle behind us was paying attention and swerved into another lane to avoid a collision.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11474857,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/20/2022","dateComplaintFiled":"07/20/2022","vin":"5YJYGDEE8MF","components":"ELECTRICAL SYSTEM,STRUCTURE","summary":"The rear hatch can be opened while the car is in drive or reverse from a remote input from the app. On several occasion my hatch has opened from a remote input while in traffic while stopped at red lights. Tesla says this is normal behavior. So what is possible is someone can open the hatch from a remote input from anywhere without being able to see the car. My concern is when this has happened item could have fallen from my trunk into traffic resulting in damage or vehicles behind me. To close the hatch you must place the car in park first. Having a vehicle in park in traffic could result in a collision. You can not move the vehicle while the hatch is closing or it stops closing it takes several seconds to open or close the hatch and additional time to realize you must place the vehicle in park to close it. Remote input to operate the hatch should be disabled while the vehicle is in drive or reverse. The event has occurred on 4 occasions while driving the vehicle over the last year.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11474647,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/03/2022","dateComplaintFiled":"07/19/2022","vin":"5YJYGDEE3MF","components":"POWER TRAIN,ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE","summary":"The vehicle loose power all of sudden while driving disabling all power including loss of power steering, failure of lane departure avoidance, regenerative brakes, parking breaks, traction and stability controls. This has caused hazardous dangerous conditions on the road.  The vehicle had to be towed to local Tesla repair/service center on 4 occasions. We have been given false reassurance with no definitive fix yet, continues to be an ongoing issues that recurs after few weeks that vehicle comes back from service center.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11474629,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/16/2022","dateComplaintFiled":"07/18/2022","vin":"5YJYGAEE3MF","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"On July 16, 2022 I was traveling west on I-40, east of Tucumcari, NM.  I was using Traffic Adaptive Cruise Control (TACC).  There were no cars within a mile of me, front or back.  The weather was clear, the road was flat.  The car suddenly braked without warning.  The objects stored in the back of the car flew forward, striking the two front seats.  The wheels did not lock up.  I immediately stabbed the accelerator.  I saw the power line bar graph indicator go fully to the right.  I contacted Tesla to request a service appointment.  Tesla initially set an appointment but then cancelled it, explaining there was nothing wrong with the car.  I was reminded that TACC (along with virtually all other Tesla driving aids) is \"beta\" and may therefore not function as intended or expected.  It was the responsibility of the driver to assume the risks implied.  Prior to this event, I had already decided not to use any technology more advanced than the speed control (TACC) as they behaved poorly.  I thought that adaptive cruise control (Tesla: TACC) was a such a common technology that it wouldn't exhibit phantom braking.  I was wrong.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11474390,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/10/2021","dateComplaintFiled":"07/17/2022","vin":"5yjygdee5mf","components":"FORWARD COLLISION AVOIDANCE","summary":"I own a 2021Tesla Model Y. I took possession of it on August 7, 2021, in Santa Barbara, Ca. Ever since, I continuously experience automatic emergency braking (phantom braking) episodes while using cruise control or autopilot. It is very dangerous because I almost got rear-ended.   I've had it in Tesla's service center several times for inspection. They always say the technicians can't fix the phantom braking problem, that only the engineers can, and that they are working on it. It's been one year and there hasn't been a software update to remedy the dangerous flaw.   Will you please force Tesla to fix the hundred, perhaps thousands, of Tesla Models 3 and Ys that have this problem? An investigation and recall would be welcomed.  Thanks!","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11473864,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/10/2022","dateComplaintFiled":"07/14/2022","vin":"5YJYGDEE0MF","components":"FORWARD COLLISION AVOIDANCE,LANE DEPARTURE","summary":"On a roadtrip between California and Wyoming, the adaptive cruise control, full-self driving, and emergency breaking engaged for absolutely no reason on dozens of occasions - what I understand is termed \"phantom breaking.\"  This was so bad that on Sunday, July 10, I noted each severe incident.  Some of these occurred with absolutely no traffic in the road, some during busier periods.  In each case, it was scary and dangers -- to the point where my dog went flying off the seat.  While this was an issue throughout the road trip, I only noted incidents on July 10, but please be aware this happened on many other days as well.    Here are the significant incidents on July 10.  Please note there were less severe incidents on this day that I didn't note because it would have been too many to count.  12pm mountain time just outside Idaho Falls, ID -- car braked with no warning from 70 MPH to 60 MPH  2pm mountain time - 77 miles outside twin falls, ID 256pm mountain time - right outside twin falls 408pm mountain time - heading south from Twin falls towards Nevada -- the car braked three times in rapid succession 447pm mountain time - heading south past Jackpot NV 450pm Mountain time - same 420pm Pacific time - 16 miles north of Wells NV, braking multiple times in succession 524pm pacific time - just west of Wells, NV, sudden braking from 85 mph to 65 mph 643pm pacific time - half way between Wells, NV and Winnemucca NV","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11473974,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/29/2022","dateComplaintFiled":"07/14/2022","vin":"5YJYGDEE7MF","components":"VEHICLE SPEED CONTROL,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"The vehicle was on cruise control (NOT auto-pilot).  Driving on Freeway approximately 82 mph when the vehicle slowed to 60 mph instantly numerous time within my 160 mile drive.  There were no vehicles in front or beside me.  There were no obstacles in the roadway or on the side of the road.  Sunny day with no clouds.   There were no warnings lamps or messages that would indicate the car was going to brake. My safety was put at risk if there was another driver behind me, I could have been rear-ended.  It Could also had been very dangerous if there was adverse weather. Tesla was not able to recreate the problem and never found any problems with the vehicle.  This was not the first time we took the vehicle in for phantom braking.  Tesla blamed the driver.  I was also told by a tesla representative the the vehicle can brake unexpectedly by sensing a shadow on the road from a cloud.  Apparently there is no way to disable this feature. The vehicle has been deemed unsafe to drive by our senior management as this is not the first time this has occurred and Tesla has not remedied the problem.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11473647,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/12/2022","dateComplaintFiled":"07/13/2022","vin":"5YJYGDEE3MF","components":"FORWARD COLLISION AVOIDANCE","summary":"While adaptive cruise control was engaged on highway, it would disengage and harshly break even though there was nothing ahead as an obstacle. If there was a vehicle behind, it would have created a significant change of collision. During a 5+ hour drive, this occurred 20+ times. It seemed to occur when cresting small hills where visibility was somewhat limited ahead and when there were few cars ahead. In a few occurrences, there was a warning chime, but in other cases, it disengaged and braked silently.   This just happened yesterday, so it has not been inspected by Tesla.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11473651,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/12/2022","dateComplaintFiled":"07/13/2022","vin":"5YJYGDEE6MF","components":"VEHICLE SPEED CONTROL,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"My car is experiencing phantom braking nearly every time I use cruise control. It only happens when there are no cars or other obstacles in front of me. It happens at various speeds. The braking slows the car to a stop within seconds if I don\u2019t immediately disengage the cruise control, even at highway speeds.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11473104,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"03/28/2022","dateComplaintFiled":"07/09/2022","vin":"5YJYGDEE9MF","components":"STEERING,ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE","summary":"Going 40 MPH on CA 210W in left lane. Full Self Driving available on vehicle but no autopilot/lane assist activated at time of incident. Steering wheel locked up completely; I was unable to turn the wheel at all so I ended up drifting across 4 lanes of highway (miraculously didn\u2019t hit anyone) and ended up under a semi. Car airbags did not deploy and system did not detect a collision. Contacted Tesla to ask about the cause of the accident multiple times; never got an answer. They had us pull the USB in glovebox and see if anything is on there but there wasn\u2019t even though dash cam was activated. They \u201cescalated\u201d the ticket to a supervisor and have been ghosted ever since asking for an answer. We scheduled a service appointment to have them check out the vehicle and they canceled it. It is a miracle that I did not die; I have severe PTSD from the incident which has affected my career negatively. I would like Tesla to take accountability for things like this; it\u2019s scary that they don\u2019t and threaten legal action instead.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11472260,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/03/2022","dateComplaintFiled":"07/04/2022","vin":"5YJYGDEE9MF","components":"FORWARD COLLISION AVOIDANCE","summary":"Phantom braking during normal highway travel at high speed, multi accuracies in one trip. The braking made vehicle travel speed dropped from 70MPH to 50MPH suddenly and pose great danger.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11472138,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2022","dateComplaintFiled":"07/02/2022","vin":"5yjygdeexmf","components":"FORWARD COLLISION AVOIDANCE","summary":"I was driving on I5 north with autopilot enabled at 75 mph and the car decelerated rapidly to 45 mph. There could have been an accident if someone were behind me.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11471962,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/11/2022","dateComplaintFiled":"07/01/2022","vin":"5YJYGDEE4MF","components":"STEERING,UNKNOWN OR OTHER","summary":"The car suddenly stops responding with the entire system seems to be shut down. I cannot access any controls including lights, brakes and any other safety features. I reached out to tesla regarding this and even sent them a video showing the same. They are not responsive at all and seem to not care about this. The car had sidetracked due to no visibility (Wouldn't consider a crash but almost one)This happened multiple times and is really a big safety concern. We were in the middle of woods when this happened and my wife was alone the other time. I would really appreciate if you expedite this issue and get us a solution. The image below is taken when the lights were on but eventually they were gone.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11471459,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/28/2022","dateComplaintFiled":"06/28/2022","vin":"5YJYGDEE6MF","components":"STEERING,POWER TRAIN,SERVICE BRAKES","summary":"Steering wheel locked up and would not let driver navigate off-ramp from freeway. Car attempted to force driver to merge into a stopped lane. Auto-pilot features engaged in screen but they were not manually activated. Car attempted to cause an accident.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11471422,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/27/2022","dateComplaintFiled":"06/28/2022","vin":"5YJYGDEE5MF","components":"FORWARD COLLISION AVOIDANCE","summary":"I own a 2021Tesla Model Y. I took possession of it on August 7, 2021, in Santa Barbara, Ca. Ever since, I have had thousands of instances of automatic emergency braking (phantom braking) episodes while using cruise control or autopilot. On January 26, 2022, I had 47 episodes, in just a couple of hours. This is typical.  My latest incident of phantom braking occurred on June 27, 2022.    In August 2021, I was promised by Tesla that a software update would be issued soon to remedy the problem. It still hasn't. I'm very exasperated.  I understand Tesla was supposed to give you information about this issue on June 20, 2022. I am anxious to hear about Tesla's response. Furthermore, I sincerely hope the Tesla has told you they are fixing the problem. Has it?  Please let me know of updates and proposed fixes to Tesla's phantom braking.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11471066,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/26/2022","dateComplaintFiled":"06/26/2022","vin":"5YJYGDEE6MF","components":"VEHICLE SPEED CONTROL","summary":"Was at a drive through and took foot off the brake and barely put any pressure on accelerator the car went out of control \u2014 sudden acceleration.. First time this has happened with this car. Was definitely not working properly. Less than a second was at full Speed.  Had to swerve to try and avoid the car ahead of me.  Entire left side of car is crushed and torn apart.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11470936,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/24/2022","dateComplaintFiled":"06/25/2022","vin":"5YJYGDEE0MF","components":"FORWARD COLLISION AVOIDANCE","summary":"Driving on major interstates across Idaho, Wyoming, and Utah, there were several instances of so-called \u201cphantom braking\u201d \u2014 while using Adaptive Cruise Control, with no other cars or obstacles in front, the brakes were rapidly applied, decelerating the car from roughly 75 MPH down to around 60 before I could manually press the accelerator pedal to override the behavior. Not only is this dangerous for myself, but could easily cause an accident if people are following closely at highway speeds. If Tesla\u2019s camera-only system (as opposed to radar) can\u2019t do the job, they should at least provide an option for a non-adaptive cruise toggle that would hopefully work around the issue.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11470660,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/23/2022","dateComplaintFiled":"06/23/2022","vin":"5YJYGDEF4MF","components":"ELECTRICAL SYSTEM","summary":"Every two weeks or so, the screen goes blank.  When parked, you can do a vehicle reset and after 2 or 3 tries the screen with turn back on and the car is able to be driven.  Sometimes, the screen will go blank while driving.  This will require the driver to pull aside, power down the vehicle, and try to reset it.  This is a huge safety issue when the screen goes blank when driving.  Tesla says there's nothing wrong, or try a reset, or the next update will solve it.  When there is a bug like this on an EV it is a huge safety issue.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11470326,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/14/2022","dateComplaintFiled":"06/21/2022","vin":"5YJYGDEE9MF","components":"VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE","summary":"We just completed a 6500 mile round trip road trip from So Cal to Toronto Canada and back. 5/24/22-6/12/22  During the trip we used the \"Auto Pilot\" with and with out \"Auto Steering\" Not Full Self Driving. I lost count of how many times we encountered \"Phantom Braking\" with the car at highway speeds.  My guess would be at least 50 times. It got to the point where I would not use Auto Pilot especially when there was heavy traffic at full highway speeds.  My deduction on why this is happening is that the Tesla cameras are \"Infrared\" sensitive and it seemed that the car was applying the brakes when it would see the heat waves off the hot road surface.  Also in early morning one day the sun was directly behind us and the cars shadow was directly in front of us on the road surface and it kept applying the brakes thinking it was another car.  In slow moving bumper to bumper traffic going 30MPH or less does not seem to initiate the \"Phantom Braking\". But at highway speeds it is super scary and dangerous when this happens. ;(","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11469960,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/17/2022","dateComplaintFiled":"06/19/2022","vin":"5YJYGDEF5MF","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"The vehicle randomly applies hard brakes. This makes cruise unusable and presents a safety issue for cars behind. I was almost hit from behind when my Tesla applied brakes on interstate going from 65 to 35MPH.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11469962,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/18/2022","dateComplaintFiled":"06/19/2022","vin":"5YJYGDEE2MF","components":"STEERING,ELECTRICAL SYSTEM,ENGINE","summary":"On June 28th 11:50pm with 174 mile range, my Tesla Model Y LR died while driving on fwy 5 with my 10 year old. I barely had time to exit, it gave me warning \u201cPULL OVER SAFELY\u201d \u201cVEHICLE SHUTTING DOWN\u201d. I barely made it to off-ramp, my car completely shutdown at the end of off ramp. Could not put it to neutral, me and my 10 years old had to exit the car immediately, called tow truck via tesla app. Tow truck showed up in 20 mins, can was not drivable.  This could have been much worst, if I was not able to exit and my car stuck on middle of the freeway at night.  This is a huge safety concern.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11469898,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/14/2022","dateComplaintFiled":"06/18/2022","vin":"5YJYGDEE2MF","components":"SERVICE BRAKES","summary":"My vehicle brakes suddenly for no apparent reason. Happens usually on highway, usually when on self driving or auto navigation mode but also in cruise control rarely.  It will go from 65 or 70 mph to 35-40 mph all of a sudden without warning without any vehicle close by.  I notified Tesla multiple times. They said \u201cit happens\u201d. They asked me for exact date time location, I gave it, it still happens so I gave up and don\u2019t use self driving much   I cannot now tell you exact date time but if it happens next time I can keep records","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11469656,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/07/2022","dateComplaintFiled":"06/16/2022","vin":"5YJYGDEE6MF","components":"UNKNOWN OR OTHER","summary":"I had the Tesla on autopilot on interstate I-80, it was raining. The car was in the middle lane. It suddenly started to slide to the right and hit a truck in the right lane. I tried to regain control of the vehicle and hit the brake hard, but it did not seem to work. Tesla clipped the truck and continued to slide off into the guard rail.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11469439,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/15/2022","dateComplaintFiled":"06/15/2022","vin":"5YJYGDEE4MF","components":"FORWARD COLLISION AVOIDANCE","summary":"-Auto pilot (adaptive cruise control). Yes it is available for inspection.  -Vehicle unexpectedly slowes down on highways (when using cruise control) at an unsafe rate when there is nothing in the path of the vehicle. This has cause multiple instances of vehicles almost rear-ending me due to the rapid deceleration.  -I have asked a Tesla Service Center representative about the phantom breaking and they stated it was a known issue and that was being worked on.  -No, the vehicle was not inspected by the manufacturer since we were advised it was a known issue.  -There is no warning lights or sounds before the vehicle suddenly brakes. I suspect that hills, shadows, on coming traffic on two lane highways are some of the causes for the phantom braking.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11469197,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/10/2022","dateComplaintFiled":"06/14/2022","vin":"5YJYGDEE2MF","components":"FORWARD COLLISION AVOIDANCE","summary":"There are 4 issues to report for our Tesla Model Y:  1) On the highway, our Tesla often presses on the brakes and slows down by itself when it should not be doing so. This occurs when we have adaptive cruise control on. We\u2019ve noticed that at the time of the slowdown, the Tesla misreads the highway speed limit. For example, the Tesla will read the speed limit as 70 mph, then all of sudden without warning, the Tesla will suddenly read the speed limit at 40 mph, which then causes the Tesla to break and slow down by itself, when the speed limit is actually still 70 mph. This can happen several times on a single highway trip. Aside from the shock we receive as a driver as our vehicle slows unexpectedly, this could cause a rear end collision if a car is following us too closely from behind.  2) When we use adaptive cruise control and the steering assist feature, the car does not recognize to slow down on highway off ramp curves. I monitor the speed around curves, though if a driver is not aware of the issue and expects for the Tesla to take the curve slowly, this could cause an issue. In particular, if there is a big curve, I\u2019d be concerned of the Tesla losing control and going off the road, due to speed.  3) The car will often provide a frontal collision warning, even if there is no car or object in front of the car, while it's in motion. This can lead to confusion for the driver or possibly hard breaking, which could cause a rear-end collision, if a car is following too close behind the Tesla. Also, the Tesla driver may swerve unnecessarily to avoid an object that isn\u2019t there, which could cause a collision.  4) The Tesla is advertised as being able to travel over 300 miles on a single charge, however, the conditions for this to happen seem incredibly difficult to meet, as mileage is usually far less than this. This can cause drivers to overestimate how far they can drive, which could lead to cars urgently pulling of the road to prevent stalling where traffic is.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11469078,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2022","dateComplaintFiled":"06/13/2022","vin":"5yjygdee5mf","components":"FORWARD COLLISION AVOIDANCE","summary":"This is my sixth complaint to you. I own a 2021Tesla Model Y. I took possession of it on August 7, 2021, in Santa Barbara, Ca. Ever since, I have had several thousand instances of automatic emergency braking (phantom braking) episodes while using cruise control or autopilot. On January 26, 2022, I had 47 episodes, in two hours. This is typical.  I was told immediately following my purchase last August that there would soon be a software update to remedy the problem. There hasn't! I have had five appointments with the Tesla service center, and they continually say \"we can't fix it, only the software engineers can\".   The braking episodes are dangerous! I implore you to hold Tesla accountable and demand they fix the problem immediately. PLEASE!","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11468854,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/13/2022","dateComplaintFiled":"06/12/2022","vin":"5yjygdee6mf","components":"LANE DEPARTURE,FORWARD COLLISION AVOIDANCE","summary":"I was traveling early morning before sunrise over the tehachapi pass towards Mojave in California. Someone had lost a camper shell from the top of a pickup truck in the lane. It was still dark outside. I saw the obstruction in the road but the car cameras did not pick it up. I pulled into the left lane to try to get around the camper shell. The lane assist pulled me right back into the camper shell which tore down the side of the car doing 10k in damage. The car never recognized impact or an accident. I have the videos from the cameras of the car. The lane assist, as far as I know, only doesn\u2019t activate when the turn signal is used, which I did not have time for, as I had less than 200 feet between me and the camper shell.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11468873,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/11/2022","dateComplaintFiled":"06/12/2022","vin":"5YJYGDEEXMF","components":"FORWARD COLLISION AVOIDANCE,LANE DEPARTURE","summary":"Several instances of emergency braking applied without warning or obvious need during multiple driving sessions. This results in an unexpected rapid vehicle deceleration. Fortunately no other vehicle was following close enough to represent an imminent safety hazard though it is easily plausible this could happen. Typically the issue occurs when traveling uphill or around a bend and encountering traffic in an oncoming lane, structures (bridges) or dark shadows. The unexpected emergency braking has also happened when adaptive cruise control or autopilot is engaged while overtaking large vehicles on the left (tractor trailers in the right lane).  I have also noticed several erroneous lane departure warnings despite turning off these notifications on the dashboard. They are more a nuisance than safety hazard so far but would like to completely silence them entirely.  These issues have yet to be reproduced or inspected by the dealer, police, insurance or other investigator. No warning lamps or indicators were active at the time the braking or lane departure warnings were observed.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11468817,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/11/2022","dateComplaintFiled":"06/11/2022","vin":"5YJYGDEE4MF","components":"VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE","summary":"using autopilot adaptive cruise control, the vehicle on several occasions but mostly on non median highways the car for no apparent reason brakes hard.   vehicles around me especially behind are put in danger by my sudden, hard braking for no apparent reason","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11468601,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/27/2022","dateComplaintFiled":"06/10/2022","vin":"5YJYGDEE1MF","components":"VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE","summary":"I was driving to and from mammoth lakes California.  Middle of the day, clear weather, with no other cars within thousands of feet if me.  I put my vehicle into adaptive cruise control (not autopilot) and several times during the drive the brakes would slam to the point of reducing my speed from around 70 mph to roughly 40 mph very quickly.  It was extremely happened and was repeatable but with no known reason.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11468359,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/08/2022","dateComplaintFiled":"06/09/2022","vin":"5YJYGDEE8MF","components":"FORWARD COLLISION AVOIDANCE","summary":"When autopilot, it\u2019s sudden breaks with no reason. My wife got neck injury.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11468450,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/07/2022","dateComplaintFiled":"06/09/2022","vin":"5yjygdee5mf","components":"SERVICE BRAKES","summary":"During our trip from San Jose, CA to Park City, Utah, we experienced number time phantom break while the car was in autopilote mode. All of the incidences were on the highway and there were no traffic. The car came to a sudden slow down.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11468516,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/27/2022","dateComplaintFiled":"06/09/2022","vin":"5YJYGDEE0MF","components":"VEHICLE SPEED CONTROL,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"Unexpected and rapid slowing/braking of vehicle since new in November of 2021. Occurs when on cruise control usually at highway speed, more often on open highways and have possibly (though not always)  related it to cresting a hill, distant reflective \u201cwater mirage\u201d on our western roads, passing large trucks, two lane highway having large oncoming trucks +/- on curves. On one occasion while passing a semi truck with car on my tail came within a foot or so of being rear ended. Many other occasions where got to point I do not feel safe using the cruise control. We have driven it from Denver to Tucson in November and back in May, both times was worse on wide open western roads, sometimes tho not always with bright sun, pretty unpredictable and random but often to point of not using any of our autopilot or cruise control functions with confidence of safety.  No warnings, lights or prehappening signs. Reported and examined in Tucson on arrival there in Nov/21. Told would \u201cget better with time\u201d and further hardware updates. Hasn\u2019t happened with city driving (tho rarely use cruise control. Happened a couple times on highway drives in Arizona while on cruise and thought maybe better until recent trip to Denver when it was as severe as November. Again contacted Tesla and told would lengineers are aware of problem and would be fixed with hardware app fix at end of June. Recontact them in July if still an issue.  When serviced  in November for this issue tech said he could see in computer log what was happening. When I set up appointment this time basically said live (or die) with it until June and nothing they could do til \u201chardware fix\u201d.  In blanks below I entered last episodes date. It has been ongoing from 11/2021 to present at speeds from 50 to 80 mph. Started with first trip when less than 300 miles til present 5436 miles on it. Could almost guarantee it would happen on highway trip with cruise control if you would like to risk your life on a test drive.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11468536,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/09/2022","dateComplaintFiled":"06/09/2022","vin":"5YJYGDEE1MF","components":"VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE","summary":"The vehicle braked and slowed down  on the highway for no reason when on autopilot. The speed of the vehicle was around 55 mph when suddenly it stated to decelerate for no reason. Ot resume speed after 100 ft or so","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11467977,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/28/2022","dateComplaintFiled":"06/07/2022","vin":"5YJYGDEE7MF","components":"VEHICLE SPEED CONTROL,SERVICE BRAKES,FUEL/PROPULSION SYSTEM","summary":"Car consistently slows down to 25 MPH in 60MPH zone on i4 with Auto-Pilot enabled.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11468092,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/06/2022","dateComplaintFiled":"06/07/2022","vin":"5YJYGDEE5MF","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"The vehicle phantom breaks spontaneously upon an interstate drive for 1.5 hours on cruise control it will slam on the breaks between 3-5 times when there is no car or object near the vehicle. This has been reported to Tesla and they do nothing and pose no solution to the problem. It is dangerous and going to cause accidents.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11467925,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/06/2022","dateComplaintFiled":"06/07/2022","vin":"5YJYGDEE9MF","components":"FORWARD COLLISION AVOIDANCE","summary":"This is a supplement to NHSTA Safety Issue ID 11467902.  I requested service from Tesla.  Attached is the service center's response writing that it is software subject to updates.  This is unacceptable to me as the car is not driveable with this safety issue.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11467712,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/31/2022","dateComplaintFiled":"06/06/2022","vin":"5YJYGDEF6MF","components":"FORWARD COLLISION AVOIDANCE,LANE DEPARTURE","summary":"Recently, I had a long distance trip and and Tesla Model Y braked the vehicle at highway speed when it was on Advanced cruise control 3 or 4 times with obvious  reasons. I had  to push the  acceralator pedal to speed up in order to avoid rear ended collision in a bumper to bumper traffic.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11467722,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/29/2022","dateComplaintFiled":"06/06/2022","vin":"5yjygdee6mf","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"The car had a phantom braking incident where I was on the freeway with the autopilot set and the car slammed the brakes on because it thought it saw a person in the freeway. This is what it showed on the screen. The car decreased the speed from 70 mph to 40mph. There was no notification of this decrease. This has happened before in the car, but not as drastically and it doesn\u2019t happen very often.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11467895,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/06/2022","dateComplaintFiled":"06/06/2022","vin":"5YJYGDEF2MF","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"I have been experiencing that my Tesla suddenly automatically slammed on the brakes while it\u2019s on self driving mode on highway specifically I-66 and while returning from my work from Nebraska Avenue complex to Ashburn VA.  This automatically phantom braking is very dangerous.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11467902,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/06/2022","dateComplaintFiled":"06/06/2022","vin":"5YJYGDEE9MF","components":"FORWARD COLLISION AVOIDANCE","summary":"During 350 miles of driving, I experienced over 35 phantom braking events.  Most were while driving at 75 mph.  Some were while driving 45 mph.  It did not matter whether I was in Autosteer with cruise, cruise alone or driving manually.  I turned off Emergency Braking on the screen.  I still had incidents.  Some incidents were severe to the point that I could feel the ABS.  There were no other cars, structures, signs etc. in the vicinity.  Had there been a semi following me, there would have been an accident.  If another car, I could only hope that they had traffic aware cruise and emergency braking.  This is unacceptable as it is so dangerous.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11467618,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/04/2022","dateComplaintFiled":"06/05/2022","vin":"5YJYGAEE9MF","components":"UNKNOWN OR OTHER,BACK OVER PREVENTION","summary":"2021 Tesla's rear-view camera and collision warning systems did not activate when backing out of a parking spot. Tesla screen showed the navigation map instead of the rear-view camera while I was backing out at low speed ~2 mph. A 2003 Honda Pilot directly behind me was also backing up at the same time resulting in a collision.   After the crash, I confirmed that all safety features were enabled and I have always installed all regularly scheduled updates. After searching online forums, I found many customers reporting problems with their on-screen camera not activating. I have noticed that the camera did not consistently activate in the past. Sometimes it would, other times I would have to manually press the Camera button on-screen in order to view behind me.   There were no on-screen notifications of problems before the event. However, there was one notable change I made to re-enable Sentry Mode (security) after being disabled for some time. Prior to the event, I was notified that two Sentry Camera events were available to watch but they would not load when I touched on screen. After the crash, I discovered after the crash that both Sentry and Dash Cam were not working so there was no footage at all of the crash! Nor were these Sentry events visible. This leads me to believe there is a bug with the camera system.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11467636,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/02/2022","dateComplaintFiled":"06/05/2022","vin":"5YJYGDEE9MF","components":"VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE","summary":"Driving on I-43 in Wisconsin on June 2 around 2pm CDT while in cruise control the car suddenly went into emergency braking and slowed down dramatically requiring me to override the system. There was very little traffic and a semi-truck about 200-300 yards ahead of me.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11467638,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/02/2022","dateComplaintFiled":"06/05/2022","vin":"5YJYGDEE9MF","components":"LANE DEPARTURE","summary":"On June 2 around 3:40pm CDT while driving in cruise control on I-43 in Wisconsin around 70mph my car suddenly went into corrective lane assist with warning alerts and steering wheel action. There was no reason this should have happened.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11467643,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/04/2022","dateComplaintFiled":"06/05/2022","vin":"5yjygdee2mf","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE,LANE DEPARTURE","summary":"The brakes engage during lane assist mode as if to avoid something in the road although there is nothing there.  This happens many times on a road trip from Phoenix to Los Angeles on I 10. It also happened multiple times on the freeway in town in Phoenix. It is very jarring","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11467648,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/04/2022","dateComplaintFiled":"06/05/2022","vin":"5YJYGAEE2MF","components":"FORWARD COLLISION AVOIDANCE","summary":"Phantom braking. Had car on cruise control and FSD and car would brake excessively for no reason.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11467649,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/04/2022","dateComplaintFiled":"06/05/2022","vin":"5YJYGAEE2MF","components":"ELECTRICAL SYSTEM","summary":"The Back windows go up and down when trying to roll them up.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11467654,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/04/2022","dateComplaintFiled":"06/05/2022","vin":"5YJYGDEF0MF","components":"FORWARD COLLISION AVOIDANCE","summary":"I was driving on Auto pilot and with no obstacle in sight or the need to do so, the car AEB system get activated ( PHANTOM BRAKING) another complaint that I got is went the traffic lights changes to green and I'm on Auto Pilot and the car slower down on the middle of crossing that intersection that can create an accident because the car from behind do not expect you slower down, the AEB system get activated went it's nothing in front of you.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11467665,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2022","dateComplaintFiled":"06/05/2022","vin":"5YJYGDEE6MF","components":"FORWARD COLLISION AVOIDANCE","summary":"For the last several software versions, the car experienced \u201cphantom breaking\u201d when on a high speed roadway with no apparent obstacles in the road.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11467462,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2022","dateComplaintFiled":"06/04/2022","vin":"5YJYGDED6MF","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"The car suddenly stops as if the traffic ahead is stopped. I noticed it happens when the auto pilot is on. I gave up using the autopilot  because I have experienced the sudden break and I have missed having an accident. It kind of feel like the sensors from the sides get the idea that if the side lane is going slow the car has to break suddenly.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11467468,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/26/2022","dateComplaintFiled":"06/04/2022","vin":"5YJYGDEE7MF","components":"FORWARD COLLISION AVOIDANCE","summary":"Driving on I95 in Florida. Cruise control engaged at approximately 70 mph. Problem: sudden braking without my stepping on brake pedal. Car started slowing down immediately and veering to the left almost out of lane of traffic. I immediately pressed accelerator and avoided any collision. This happened 3 times to me, always on I95 where I do most driving, always with cruise control engaged.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11467481,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2022","dateComplaintFiled":"06/04/2022","vin":"5YJYGDEE5MF","components":"FORWARD COLLISION AVOIDANCE","summary":"While the car is in \u201cautopilot\u201d (we did not pay for full self driving package), the car will apply braking often while at posted speeds on interstates and highways in Montana, Idaho, Nevada, California, and Utah.  Our observations notice it happens when the road color transitions between older and newer road surfaces and in curved sections of roadway (especially curves to the left).  We are looking for a replacement electric vehicle now due to this problem.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11467496,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/26/2022","dateComplaintFiled":"06/04/2022","vin":"5YJYGDEE1MF","components":"VEHICLE SPEED CONTROL,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"My Model Y Tesla, while driving on the freeway using full self driving, would abruptly slow down from 70mph to 40 mph in matter of seconds without warning and luckily there was nobody around me.  I did a bug report on it many times but Tesla discounted that.  Also my front windshield wipers would come on for no reason even on a sunny day.  Sometime on a raining day when going into a tunnel the windshield wipers would stop and would not come back on when I get out of the tunnel and that is really scarily as I was unable to see during heavy rain.  I had to manually turn it on and that took a few seconds and in the meantime I could not see anything due to heavy rain.  I brought this to Tesla and they told me that the windshield wiper control and the headlight use the same sensor and there is nothing I can do except to place the windshield wiper on manual mode.  The rain detection wipers are on many different model cars without issues.  I am not sure why Tesla could not add an additional sensor just for the windshield wipers.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11467529,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/03/2022","dateComplaintFiled":"06/04/2022","vin":"5YJYGDEE5MF","components":"FORWARD COLLISION AVOIDANCE","summary":"Tesla Phantom breaking issues on my Model Y. Clear roads and then sudden deceleration in perfect weather conditions with no nearby cars","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11467543,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/04/2022","dateComplaintFiled":"06/04/2022","vin":"5YJYGDEE8MF","components":"FORWARD COLLISION AVOIDANCE","summary":"While using the autopilot (not full self driving feature) on the highway, I have experienced multiple inatances sudden braking for no reason. No vehicle has been in front of me in these instances and it has occurred most often on undivided highways and highways where there is a hill. This has made engaging the autopilot dangerous as there are cars behind me and I could have been rear-ended on multiple occasions. Additionally, while driving manually on city streets where there are stop signs, there have been multiple instances where the vehicle has given me a forward collision warning because I am slowing down to a vehicle that is ahead of me at the stop sign. This has most often happened on uphill and downhill instances where there are stop signs.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11467546,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/04/2022","dateComplaintFiled":"06/04/2022","vin":"5YJYGDEE1MF","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"I am reading about the Tesla braking for no reason & wanted to report my own experiences with this. I have not reported this before to anyone at Tesla, just told my husband.  Numerous times (at least 5) over the past year I have owned my Y it has suddenly braked for no reason. It either always or almost always happened when I was going freeway speeds on a turn & there was a vehicle in the lane next to me that I think my Tesla thought I was going to hit. But I wasn't. It was a sudden brake that if I had not been in full control of the car with my feet ready to move so I had to hit the accelerator pedal quickly there could have been a big problem if there was a car behind me.   This issue made me stop using the auto pilot on the highway it happened the most on - Hwy 80 between Sacramento & Truckee CA. But it has happened on other freeways too.   It makes me very hesitant to use the autopilot unless I am on a straight freeway.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11467560,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/20/2022","dateComplaintFiled":"06/04/2022","vin":"5YJYGDEE3MF","components":"UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE","summary":"Driving on highway at 65 mph suddenly drive speed to 30 miles as if emergency brakes were applied.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11467569,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/26/2022","dateComplaintFiled":"06/04/2022","vin":"5yjygdee6mf","components":"FORWARD COLLISION AVOIDANCE","summary":"My Tesla model Y will experience phantom braking while in Auto pilot / adaptive cruise.  It happens randomly but does occur every time at one point in Tacoma on I-5 head south on a bridge just before the Tacoma dome.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11467255,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2022","dateComplaintFiled":"06/03/2022","vin":"5yjygdee7mf","components":"UNKNOWN OR OTHER","summary":"Due to the NHTSA demanding the removal of the boombox feature while driving I have had SEVERAL issues which were previously avoidable. The vehicle does not make a sound when driving and often times pedestrians cannot hear the vehicle. The horn without custom sounds is aggressive and could incite road rage from pedestrians or other vehicles when previously being able to play music via the outside speakers via boombox alerted pedestrians and in extreme cases a funny sound accompanied with the horn would cause the pedestrian or other vehicles to notice but not incite road rage. I am imploring NHTSA to allow Tesla to bring back the boombox while driving and the custom horn sounds before more people get hurt! This is an NHTSA demand issue and not a Tesla issue. This is a daily issue when driving in parking lots or through neighborhoods!! NHTSA's original demand being that the PWS was not able to be audibly heard while boombox was engaged is garbage, boombox enabled an audible warning to pedestrians in conjunction with the PWS. Now with the lack of boombox while in drive or custom horn sounds there are many instances personally witnessed, told to me, and experienced where road rage has occurred and pedestrians are in the roadway unaware of a vehicle approaching. I propose the solution of returning to allow custom horn sounds and boombox while driving but when in reverse to mute the boombox and allow the PWS to be heard loudly. This will appease all sides and allow pedestrians a warning signal that the vehicle is in reverse while also not inciting road rage from a gentle or funny custom horn and alerting pedestrians and other vehicles a moving vehicle is nearby when in drive. Again, I implore you to make the right decision and allow Tesla to enable custom horns and boombox while driving to save lives!!","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11467269,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/29/2022","dateComplaintFiled":"06/03/2022","vin":"5YJYGDEE9MF","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"Traveling at highway speeds (70mph) while adaptive cruise control was active, the car applied the brakes suddenly with no apparent reason. No obstructions were present and no traffic was in the area.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11467294,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/29/2022","dateComplaintFiled":"06/03/2022","vin":"5yjygdee0mf","components":"VEHICLE SPEED CONTROL,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"While driving using cruise control or auto drive the car randomly brakes while at highway speeds. There are often no cars or objects in front of the car. I have almost been rear ended, because the car hit the brakes to almost stop. This happens every time the vehicle is placed in regular cruise control or auto drive.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11467296,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/16/2021","dateComplaintFiled":"06/03/2022","vin":"5YJYGAEE9MF","components":"FORWARD COLLISION AVOIDANCE","summary":"Driving on 2 lane highway at about 70mph with auto pilot enabled in left lane. There was a large truck on the right. No vehicles in front of the car. The truck on the right remained in its lane.  The Tesla suddenly applied the brakes, dropping the speed to about 50 mph very quickly and unexpectedly.  I disabled autopilot and pressed the accelerator to get back to the original speed. It almost seems like the auto pilot decided that the truck was in front of the Tesla when it was actually in a different lane.  No accident or problems except for the shock of the car breaking suddenly.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11467298,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2022","dateComplaintFiled":"06/03/2022","vin":"5YJYGDEE4MF","components":"VEHICLE SPEED CONTROL,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"Phantom braking on highway when using ACC and FSD. When going 80 mph car will suddenly brake for no apparent reason. This happened over 12 times in one day on a recent trip. I sent video clips to Tesla for every event. This is the second report of this defect. I have ever had and ACC act this way. I am afraid I will get rear ended.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11467306,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/02/2021","dateComplaintFiled":"06/03/2022","vin":"5YJYGDEE3MF","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"On Sept 2 or 3, 2021, I was using cruise control on long straight highway, with no other vehicles in sight, sunny clear weather, traveling at  65-70 mph. Suddenly brakes slammed on very hard. A short time later, same conditions, brakes slammed very hard 4-5 times in a row, rapidly. It was terrifying. I stopped driving for the day and I have never dared to use cruise control again. When I returned home I took the car to the dealer and told them time and location of incident. I assumed there was something wrong that would be corrected, like a Camera not pointing correctly. The Tesla employee checked the computer record of the incident, told me there was nothing wrong and changed the subject. This was an extremely scary thing for me, severe enough that I got a sore neck, and I have no doubt if another vehicle was following I could have been rear ended. I actually was relieved to read about other Tesla owners experiencing this, and thought there would quickly be a solution. I am disappointed there has not been. I have been driving for over 50 years, have never had an accident while driving\u2026.I am very cautious! I want to emphasize again, this was not a minor incident. It was very very frightening, and very dangerous.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11467378,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/19/2022","dateComplaintFiled":"06/03/2022","vin":"5yjygdee7mf","components":"ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE","summary":"We are experiencing two issues with our Tesla Y, one of which I have come to learn is common. That issue is the cruise control will suddenly \"disengage\" forcing the brakes on, either actively or just through the regenerative components.  This has happened in several conditions from high speeds on interstates (>55 MPH) and on smaller state highways (<55MPH).  The primary concern is being rear ended by cars following; effectively the Tesla is \"brake checking\". I am not aware of Tesla pushing updates or addressing this issue in any typeof inspection.  There are no warnings, and I have noticed no pattern as to why it happens (and it happens frequently).  I have notified Tesla of the issue.  The second issue is that the control/infotainment screen has frozen and gone blank on at least four occasions.  This as well has happened in various conditions, most recently on both legs of a long roadtrip on the highway.  It effectively leaves all control of the car other than steering and velocity out of our control.  It is scary.  There are no warnings and I am not aware of Tesla doing anything to address the issue though I am aware that it is happening to other vehicles.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11467406,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/19/2022","dateComplaintFiled":"06/03/2022","vin":"5YJYGDEE1MF","components":"LANE DEPARTURE,FORWARD COLLISION AVOIDANCE","summary":"Car was on autopilot full self driving. Truck hit car and vehicle was severely side scrapped. Over 35k in damages. Autopilot did not stop or drive to the side to avoid collision. Autopilot failed   Videos can be provided.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11467424,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/03/2021","dateComplaintFiled":"06/03/2022","vin":"5YJYGDEEXMF","components":"FORWARD COLLISION AVOIDANCE,ELECTRICAL SYSTEM","summary":"The contact owns a 2021 Tesla Model Y. The contact stated while driving 60 MPH with the adaptive cruise control activated, the vehicle experienced phantom braking. The contact stated that the speed was then reduced to approximately 35-40 MPH inadvertently, and then resumed the set speed. There were no warning lights illuminated. The contact stated that there were no other vehicles or objects nearby to cause the failure. The contact stated that the failure had been reoccurring while driving in self-driving and adaptive cruise control modes. The manufacturer was not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 10,100.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11467431,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/27/2022","dateComplaintFiled":"06/03/2022","vin":"5YJYGDEE9MF","components":"FORWARD COLLISION AVOIDANCE","summary":"My Tesla Model Y has phantom braking issue. When on autopilot (not full self-driving) traveling io the freeway, it just suddenly slows down to 45MPH for no obvious reason. This problem happens every time on the southbound direction of Interstate 5 when the car passes under the overpass bridge at Valley View Blvd in Santa Fe Springs, CA. The slow down also happens without fail in the same general area on the northbound direction of the same freeway. This incident last happened on May 27, 2022 but has happened numerous other times.  It has also happened randomly on other freeways.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11467425,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2021","dateComplaintFiled":"06/03/2022","vin":"5YJYGDEE9MF","components":"VEHICLE SPEED CONTROL,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"On multiple occasions, I have experienced the \"phantom breaking\" problem when using either adaptive cruise control or the limited self driving feature on my Tesla.  I've experienced the problem when driving in traffic (me in another lane, passing a larger vehicle) when the breaking system will activate and all kinds of warning sounds given by the vehicle.  I've also experienced the problem when driving alone on the highway (no traffic in either direction), usually in daylight conditions, when the breaking system activates and alarms go off.  Additionally, I've experienced the problem when cruise control is activated and a vehicle turns in front of me (either in the same direction or sometimes when turning on a cross street), it's just strange for this to happen when the vehicle is about 1/4th of a mile (or more) in front of me and the turning action of the other vehicle will be complete without causing any concern for my vehicle.  This has happened 30-50 times since I purchased the vehicle in late September 2021, so I don't have specific dates for each of these occurrences but it happens so frequently that I pretty much don't use the cruise control or self driving function anymore.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11467203,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2021","dateComplaintFiled":"06/02/2022","vin":"5YJYGDEE6MF","components":"FORWARD COLLISION AVOIDANCE","summary":"The contact owns a 2021 Tesla Model Y. The contact stated while driving 79 MPH with the cruise control activated, the vehicle experienced phantom braking. The dealer was made aware of the failure; however, the vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure. The failure mileage was unknown.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11467010,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"03/28/2022","dateComplaintFiled":"06/01/2022","vin":"5YJYGDEE5MF","components":"SERVICE BRAKES,BACK OVER PREVENTION","summary":"1. Pulling the car into a parking spot at a low speed (tight parking space for which you had to turn the car at a 90 degree angle, so had to be slow). 2. Applied brakes BUT the brakes didn't work. 3. Car went through very thick hedges and over a ledge (parking collision and emergency brakes didn't work).  Follow up: Filed a data request with Tesla and they denied the request.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11466719,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/29/2022","dateComplaintFiled":"05/31/2022","vin":"5YJYGDEE3MF","components":"STRUCTURE","summary":"Rear undertray composite cover partially peeled off and began dragging on the road creating a driving hazard. This problem has been reported in online forums on many occasions.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11466593,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/04/2022","dateComplaintFiled":"05/29/2022","vin":"5YJYGDED4MF","components":"STRUCTURE,UNKNOWN OR OTHER","summary":"The roof glass cracked with no impact and no accident. No chip or missing pieces of glass. Everything is in tack but has cracked","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11466359,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/25/2022","dateComplaintFiled":"05/27/2022","vin":"5YJYGDEEXMF","components":"FORWARD COLLISION AVOIDANCE","summary":"The contact owns a 2021 Tesla Model Y. The contact stated while driving 70 MPH with the adaptive cruise control activated, the vehicle experienced phantom braking. There was no warning light illuminated. The contact depressed the brake pedal to disengage cruise control. The contact then depressed the accelerator pedal and was able to continue driving. The contact stated that there were no other vehicles around the vehicle at the time of the failure. The contact stated that the failure reoccurred three more times while driving. The manufacturer was notified of the failure through email. The vehicle was not diagnosed or repaired. The failure mileage was approximately 4,300.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11466268,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/26/2022","dateComplaintFiled":"05/26/2022","vin":"5yjygdee7mf","components":"FORWARD COLLISION AVOIDANCE","summary":"With AP and AS activated the vehicle will have multiple episodes of phantom braking.  With no vehicle in front, next to, or behind for 100\u2019s of feet or even visible to the naked eye on a divided highway.  No flashing lights, no moon visible, no signs just a straight stretch of flat highway 70-50 hard stop before deactivated.  Nothing on the driving display to indicate a need to brake.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11466119,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/25/2022","dateComplaintFiled":"05/25/2022","vin":"5YJYGDEE8MF","components":"UNKNOWN OR OTHER","summary":"On multiple occasions the rear hatch has opened while the vehicle was in drive stopped at traffic lights. During each event the only two users were present and neither were interacting with the phone app or the vehicle touch screen. The rear hatch should not open when the vehicle is in drive or reverse under any circumstance and it does. To close it in this situation you must place the car in park and wait for the screen that allows you to close it while sitting at a red light.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11465865,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/23/2022","dateComplaintFiled":"05/24/2022","vin":"5yjygdee6mf","components":"FORWARD COLLISION AVOIDANCE","summary":"Going on highway at 70mph at around 440pm on I76 on 5/23/22 with autopilot with no cars in front. Clear weather and suddenly car brakes on the highway to almost 30mph. Thankfully there was no car behind me. It could have been a grave mishap. Have reported about this earlier also and has happened multiple times.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11465832,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/23/2022","dateComplaintFiled":"05/23/2022","vin":"5YJYGDEF3MF","components":"ENGINE","summary":"My son was driving my Model Y Performance Trim Tesla Model Y on May 23,, 2022 and thank god he was in a relatively safe parking lot; the vehicle had a loud thud noise coming from the rear and then it spontaneously died due to allegedly a rear motor failure (it's a dual motor Model Y).  The Tesla then turned off essentially and locked itself in \"Park\" -- the vehicle could not be taken out of Park.  Had to get it on a flatbed -- it now sits at the San Antonio, Texas Service Center off interstate 10 where allegedly it will be undergoing a diagnosis. But this rear motor failure (according to some of the indicator lights) is unbelievably dangerous inasmuch as the failure occurred without warning and without an opportunity to apply reasonable contingency protocols -- had this happened on a highway or street lane -- the complete unexpected stopping of the vehicle would assuredly be cause for grave damage and serious bodily injury or death.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11465857,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/21/2022","dateComplaintFiled":"05/23/2022","vin":"5YJYGDEDXMF","components":"STRUCTURE","summary":"Unspecific event. I hope this report, without my having an incident myself is looked into enough to apply a standard across all manufacturers to make sure the public aren\u2019t so unknowingly put at risk. All because of an ill thought through design.   My vehicle has no easy access to exit rear seats if there is any kind of electrical failure. My rear passengers will not be able to exit the vehicle. Manual override of electronic door controls are hidden beneath door panels and trims.  With no mechanical connection on the outer handle, even if the driver uses the front manual release, they cannot rescue rear passengers. The outside door handles are electronic ONLY.  Imagine a fire like Vancouver happening, when a child is in a car seat or has less mobile passengers like seniors.  Neither  can be expected to climb to the front or out a side window to reach safety.   No means to unlock doors or open doors makes this vehicle unsafe to carry passengers in the back, nevermind versions of my vehicle that have 7 seats and a third row, which will most certainly be carrying kids due to the available room. .   This design flaw exists in Tesla Model 3\u2019s also. I\u2019m not sure of other vehicles or brands. Older vehicles with mechanical door controls still allow a door to be opened from outside if on fire or suffering an electrical problem. These back seats aren\u2019t safe and for Model Y as an suv marketed to families, it\u2019s only a matter of time til tragedy occurs.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11465661,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/22/2022","dateComplaintFiled":"05/22/2022","vin":"5YJYGDEE4MF","components":"LANE DEPARTURE","summary":"Driving south on Interstate 89 in Vermont, approaching exit 2.  Auto-pilot and auto-steer engaged. (Note: this vehicle does not have the optional \"full self-driving beta\" mode.)  In the right lane, road curving to the left.  The right-hand exit ramp appeared almost directly ahead.  Auto-steer tried to continue straight ahead into the (low-speed) exit ramp at full highway speed.  I had to physically wrestle the auto-steer for a short period, which forces it to disengage, to keep in my lane on the highway.  Daylight, clear weather.  Had I not had my hands on the wheel and had I not paid attention, the car would have taken  the sharply curving exit ramp and I would have run off the road into trees.  This is a failure of the auto-steer software.  I have also had issues with auto-steer when driving past on-ramps and off-ramps that do not have dashed lines that continue the right-hand edge of the driving lane.  In these cases, the auto-steer attempts to abruptly correct into the middle of the suddenly wider \"lane\" as indicated by the edges of the ramps and the left side dashed line.  It should maintain its standard distance from the left lane markings instead of trying to center itself in the suddenly wider perceived lane.  I have the auto-steer lane correction enabled and set to \"early\" mode (which is the most aggressive setting).  This is a software bug, not a component failure.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11465524,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/16/2022","dateComplaintFiled":"05/20/2022","vin":"5YJYGDEE2MF","components":"VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE","summary":"On or about 4:30 pm Monday, May 16th there were two instances of unintended braking. Then at approximately 10:30am on 19 May another 6 instances of unintentional braking occurred. I believe this is a serious safety risk and Tesla should be required to correct.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11464988,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/07/2022","dateComplaintFiled":"05/17/2022","vin":"5YJYGDEE9MF","components":"VEHICLE SPEED CONTROL,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"Repeated random automatic braking while using cruise control at highway speeds. Near miss of rear end collision. Tesla service representative just said to live with it and be careful.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11465056,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2022","dateComplaintFiled":"05/17/2022","vin":"5YJYGDEF5MF","components":"AIR BAGS","summary":"Often a warning of \"Front passenger saftey restrain system fault - Service is required\" message comes up. Tesla does not have the parts to do a repair. This has been the case for months.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11464042,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/25/2022","dateComplaintFiled":"05/10/2022","vin":"5YJYGDEF7MF","components":"VEHICLE SPEED CONTROL,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"While in cruise control, our 2021 Tesla Model Y (WE DO NOT HAVE AUTO PILOT!) applied the brakes HARD dropping between 10-40 mph with no warning.  Cruise control stays active.  There were no cars anywhere near us, either in front or in the rear.  Over thirty (30) Tesla bug reports were recorded on April 25 and April 26, 2022.  While we were not SERIOUSLY hurt, had a vehicle actually been behind us, we would have ended up with a vehicle in our back seat and certainly serious injuries.  This same thing happened six months ago on our last road trip.  Tesla has blown us off saying that this simply cannot occur. Their response is that the computer cannot slow the car without seeing something.  Therefore it must have seen something. This is circular reasoning and is meant to blow off the consumer.  This is a serious safety issue.  The braking on occasion has been violent.  This is similar to the reports in other models. Tesla has twice now, within six months, addressed this issue simply by saying \"it cannot occur.\" Seriously?!","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11463970,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/08/2022","dateComplaintFiled":"05/09/2022","vin":"5YJYGDEE2MF","components":"FORWARD COLLISION AVOIDANCE","summary":"When engaged, Autopilot  often causes vehicle to suddenly brake for no apparent reason. Online this phenomenon is often referred to as \u201cphantom braking\u201d.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11463711,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/04/2022","dateComplaintFiled":"05/07/2022","vin":"5YJYGDEE5MF","components":"VEHICLE SPEED CONTROL,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"My 2021 Tesla Model Y, when using adaptive cruise control engages in phantom braking on a perfect clear road with no obstacles. On a recent road trip the vehicle  braked suddenly at least 10 times while driving at highway speeds on both divided and single lane roads. This is cleariy unsafe especially if there is a car following. Tesla is aware of this problem and has done nothing to resolve it.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11463353,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/04/2022","dateComplaintFiled":"05/04/2022","vin":"","components":"FORWARD COLLISION AVOIDANCE","summary":"The contact owns a 2021 Tesla Model Y. The contact stated while driving 60 MPH with the cruise control activated, the radar detected a hazard ahead on the roadway and deactivated the cruise control, causing the vehicle to experience phantom braking. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 3,000.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11462621,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/28/2022","dateComplaintFiled":"04/28/2022","vin":"5YJYGDEEXMF","components":"VEHICLE SPEED CONTROL,UNKNOWN OR OTHER","summary":"I was about to park the car in my garage and stopped midway down my driveway to take a phone call. After the phone call, I changed it from park to to drive by stepping on the brake and lightly stepped on the accelerator to ease it into the garage. It quickly accelerated. I stepped on the brake to stop it but it failed to stop. It crashed into my refrigerator in the garage. A video is available for you to view","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11462675,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/28/2022","dateComplaintFiled":"04/28/2022","vin":"5YJYGAEE8MF","components":"UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE","summary":"Recently while pulling into my children's school, my car has started deciding that the entrance to the parking garage is a large truck stopped diagonally in front of me and slams on the brakes scaring me and causing everything in the car to go flying. Luckily no one has been behind me while this has happened. I am always entering very slowly, maybe 5 mph at the very fastest.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11462116,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/07/2022","dateComplaintFiled":"04/25/2022","vin":"5YJYGDEE7MF","components":"VEHICLE SPEED CONTROL,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"On 3/7/22- 3/15/22 I and my wife took our Tesla Model Y 2021 for an extensive trip from San  Diego, CA to Sedona,  AZ. Our Tesla does not equipped with Autopilot. On 3/7 while on I-8 E Arizona, our Tesla was on cruise control at HWY speed, it suddendly braked from 75 miles/hr to 60 miles/hr and slowly going back up without any appearance reasons! There was No cars near and around. Afterward, it happened several more times so we stopped using cruise control on the second day of our trips until return home due to safety concerns of getting hit from behind. I took the Tesla to Tesla service for a check of the issue about a week after return San Diego, and the Tesla technician took the car for a test drive and found nothing wrong!","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11461992,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/18/2021","dateComplaintFiled":"04/25/2022","vin":"5YJYGAEE4MF","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"We were driving roughly 80 mph on an open highway.  Clear skies. No cruise control/autopilot engaged. Vehicle slammed on the brakes. Threw both occupants rapidly forward in our seats. Lucky no cars behind us.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11460798,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/10/2022","dateComplaintFiled":"04/14/2022","vin":"5YJYGAEE2MF","components":"FORWARD COLLISION AVOIDANCE","summary":"During cruise control the vehicle automatically slows down periodically.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11460673,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/07/2022","dateComplaintFiled":"04/13/2022","vin":"5yjygdee8mf","components":"SERVICE BRAKES, ELECTRIC,ELECTRICAL SYSTEM","summary":"The contact owns a 2021 Tesla Model Y. The contact stated while driving 80 MPH, the self-driving feature independently activated and the vehicle decelerated to 50 MPH inadvertently within several seconds. There were no warning lights illuminated. The contact stated that the failure was intermittent. The vehicle was taken to the dealer to be diagnosed; however, the mechanic was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 8,480.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11460513,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/10/2022","dateComplaintFiled":"04/12/2022","vin":"5YJYGDEEXMF","components":"FORWARD COLLISION AVOIDANCE","summary":"When my Tesla Y is in cruise control, there have been intermittent unexpected slow downs causing the car to abruptly slow down on the highway.  On my last road trip it happened about 5 times.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11460517,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"01/15/2022","dateComplaintFiled":"04/12/2022","vin":"5YJYGDEE0MF","components":"FORWARD COLLISION AVOIDANCE","summary":"I was driving on full self driving assistance on the highway on the far left lane. I wanted to change lane to exit but notice a car was in my blind spot so I tried to take over the car my tugging the wheel. The car sounded an alarm indicating I was going to crash I think into the left median, so it auto corrected to pull towards the right lane. I didn't want to hit any incoming car so I tried to tug it left. I believe I was fighting with the car to regain control of the car and ended up hitting the left median which ricochet the car all the way to the right hitting the median, where the car came to a stop.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11460600,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/19/2021","dateComplaintFiled":"04/12/2022","vin":"5YJYGDEE8MF","components":"FORWARD COLLISION AVOIDANCE","summary":"Occasionally, while the Adaptive Cruise Control (TACC)  is engaged, the vehicle will suddenly brake as if there is an obstacle immediately in front of the car, even though there is not one and the road is completely clear. Sometimes this happens randomly on a divided highway, other times it happens on a two-lane highway when a large truck is approaching in the oncoming lane. Sometimes it is a minor deceleration, other times it is aggressive braking. During one particular road trip, on an empty & divided highway, the vehicle braked unnecessarily over 20 times in a 1 hour span. This is an ongoing issue and continues to occur any time TACC is engaged and there is a clear, unobstructed road ahead of the vehicle.  This prevents a safety hazard to any vehicle(s) following behind, as well as the occupants of the offending vehicle, because it could directly result in being rear-ended.  When I initially reported this problem to Tesla in December of 2021, they refused to acknowledge it, much less attempt to address it. I submitted a second request for service that same month, 3 weeks later, and their response was the same. However, when I submitted a third request this month (April 2022), the dealer finally confirmed that this is indeed an issue.  Yes, the vehicle has been inspected by the manufacturer.  No warning of any kind accompanies the malfunction, and there are no discernable symptoms.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11460314,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/10/2022","dateComplaintFiled":"04/10/2022","vin":"5YJYGDEE5MF","components":"FORWARD COLLISION AVOIDANCE","summary":"While driving in the adaptive cruise control the vehicle will suddenly go into a hard brake while at highway speeds. This has happened multiple times during both day and night, on roads varying from two lane highways to larger multi lane interstate freeways, and during weather conditions have always been clear. This feature has been typically only been used when traffic is light, as this problem has been documented by countless Tesla Y owners. This issue has been documented and reported to Tesla via the in vehicle reporting feature.  When this happens it is a sudden and unexpected action that may cause another vehicle to rear end me, and or possibly loose control during the hard and sudden braking.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11460266,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/07/2022","dateComplaintFiled":"04/09/2022","vin":"5yjygdee9mf","components":"VISIBILITY/WIPER","summary":"Tesla\u2019s automatic wipers does not always work and it\u2019s a serious safety concerns. I have videos of the automatic wipers not working during a light and heavy rain and it hindered visibilities on the road. Sometimes I traveled for 2 mins without the wiper sweeping water from the windshield.   Due to Tesla\u2019s bully tactics, and retributions, please do not share my name or phone number with Tesla, thank you.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11460213,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/06/2022","dateComplaintFiled":"04/08/2022","vin":"5YJYGDEE2MF","components":"AIR BAGS","summary":"My wife weighs 108lb the manual says the passenger airbag should be on if a person weighs approximately 100lb.  About 80% of the time she sits in the passenger seat the seat does not detect she is there and it says the airbag is off. I took this to Tesla to repair and they said the sensor was working as designs. I feel this is a safety issue.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11459815,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/20/2022","dateComplaintFiled":"04/06/2022","vin":"5YJYGDEE7MF","components":"FORWARD COLLISION AVOIDANCE","summary":"When driving the vehicle primarily on highways and with the Adaptive Cruise Control active, the car randomly reduces  the cruise speed by up to 35 mph and then proceeds to slam the brakes. This happens intermittently on open road, 4 lane highways, with and without any traffic nearby.  We logged the times that these occurred and took them to our local Tesla service center and they said \u201cThis is a software bug that we have to wait for Tesla to fix. There is no way to disable the adaptive nature of the cruise control either.\u201d We informed them that this has been occurring for about 6 months now and they said \u201cYou\u2019ll just have to wait until Tesla fixes the code. It gets better every release so eventually it won\u2019t do this anymore\u201d","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11459932,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/23/2022","dateComplaintFiled":"04/06/2022","vin":"5YJYGDEE4MF","components":"FORWARD COLLISION AVOIDANCE","summary":"While driving on interstate 25 the adaptive cruise control braked hard for no reason. There wasn\u2019t any hazard and no traffic on clear days on a well marked road. It happened  quite often . More than 100 occasions on a 65o mile drive.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11459471,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/03/2022","dateComplaintFiled":"04/04/2022","vin":"5YJYGDEE0MF","components":"FORWARD COLLISION AVOIDANCE","summary":"Over the course of an eight hour drive on a single lane highway, the vehicle abruptly applied brakes without any warning at full speed multiple (at least 30 times). In some instances, there were vehicles in the opposite lane. In other instances, there were none. In all cases, there were no vehicles in front in the same lane. Weather conditions were clear and dry, with full daylight illumination. This issue is most likely related to the camera-only change made to Tesla vehicles, which are used for TACC and autopilot features.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11459610,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2022","dateComplaintFiled":"04/04/2022","vin":"5YJYGDEEXMF","components":"FORWARD COLLISION AVOIDANCE,LANE DEPARTURE","summary":"All of these incidents occurred with adaptive cruise control engaged, and sometimes with lane keeping engaged.  The vehicle frequently brakes, or slows dramatically, when on the freeway and there is no obstacle in the vicinity. Over the last three days I made the drive from Burbank to Anaheim along I-5. Always in the same area, the car would suddenly slow. In two out of the three incidents, the \"max speed,\" which was set to 80, dropped to 45. Simultaneously, the car thought it was in a 55 mph zone (it was a 65 mph zone). In one of the three instances, the max speed was not changed, but the car still slowed dramatically.  On the same commute, the car navigation always has me get off on Artesia Blvd, and then get right back on the freeway.  The adaptive cruise has a configurable follow distance that the car seems to generally ignore. It's a number from 2 to 6 or so, and it's not clear what it's supposed to be (seconds or car lengths). It's rarely either, although it should represent seconds. When traffic comes to a complete stop, the car waits until it is too close to brake. When traffic begins moving, the car waits too long to start moving, and then accelerates excessively to catch up.  Finally, when using the regular adpative cruise and lane keeping, I would signal lane changes and initiate the change. The car disengages steering but maintains cruise. In many cases, while still indicating the lane change, the car's lane departure warning will sound and it will attempt to correct my steering, which I have to physically override.  My Nissan Leaf had adaptive cruise control, lane centering, and lane departure avoidance, and it never gave me these issues.  Oh also, the Tesla frequently and erroneously warns of forward collision.  It's really terrible, and it's due in no small part to the removal of the forward radar sensor.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11459454,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/16/2022","dateComplaintFiled":"04/03/2022","vin":"5YJYGAEE5MF","components":"VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE","summary":"Frequent abrupt and unsafe phantom braking while using cruise control. Mostly due to headlights from semi-trucks coming in opposite direction but occasionally from just a dark patch on the road. On a long road trip from WA to AZ, it made using the speed control feature impossible. The vehicle would lurch hard enough to physically throw you forward in your seat and rapidly slow the car (increasing potential to be rear ended). No warning messages or failure notifications. The problem was reported to Tesla (not to police, insurance, etc because no accident ensued) and the response was in a nutshell \u201cit is working how it should \u201c.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11459325,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/02/2022","dateComplaintFiled":"04/02/2022","vin":"5YJYGDEF5MF","components":"FORWARD COLLISION AVOIDANCE","summary":"Driving along highway 330 in Iowa, car slowed from 70 mph to 15 for no apparent reason. No cars, animals or obstruction were around","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11459354,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/02/2022","dateComplaintFiled":"04/02/2022","vin":"5YJYGAEE3MF","components":"ELECTRICAL SYSTEM","summary":"When Tesla infotainment system needs a restart due to malfunction (which is easy to accomplish by holding the 2 steering wheel buttons for 10 seconds), the car doesn't allow the turning signals to function. All other essential motor functions work normally, it's just the turning signals don't. As a result, there were a couple of times when I needed to restart the screen due to bugs and turn on my signals without success - since I had to turn in a high traffic street. It's great that the car allows the infotainment to be restarted, but I don't believe a safety function such as turning signals should be impacted - there should be a temporary way to keep them working to avoid this safety hazard. I love my car and love what the company is doing, but this one I had to report since I'm concerned this might impact a lot of other drivers and potentially cause injury.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11459080,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/31/2022","dateComplaintFiled":"03/31/2022","vin":"5YJYGDEE5MF","components":"ELECTRICAL SYSTEM,VISIBILITY/WIPER","summary":"Cameras did not work with turn signals. WIPERS STOPPED WORKING. Then the screen went blank. I don\u2019t know if the hazard lights worked initially when pressed. This occurred in a rainstorm going over 60mph. We almost were in a wreck due to not being able to see and needing to exit  highway immediately. Stopped car. Rebooted. Difficultly opening charging dock 15 minutes later. Have called Tesla in Columbus, Ohio and left message.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11458915,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/27/2022","dateComplaintFiled":"03/30/2022","vin":"5YJYGDEEXMF","components":"UNKNOWN OR OTHER,LANE DEPARTURE","summary":"While driving along on an interstate highway at night, the frame rate for the display system including speedometer and other vehicle information drastically dropped. This resulted in limited situational awareness of what the car was doing. Updates for lane changing, blind spot detection, and lane departure warnings were delayed/lagged as a result of the reduced frame rate. This did not impact how the vehicle drove, or activation of turn signals, and the lower frame rate did not result in any flickering of the display. A display reset was required while driving at highway speeds to regain full situational awareness.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11458906,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/29/2022","dateComplaintFiled":"03/29/2022","vin":"5YJYGDEE4MF","components":"Tether, Lower Anchor (on car seat or vehicle)","summary":"I have had 2 seats from Evenflo. One purchased from Target and another replacement that they sent to me as I reported the LATCH connectors were installed backwards/upside down. I cannot attach the base to the anchors without putting them in upside down or twisting the straps. Since this is the second one, I believe it is a manufacturing defect.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."},{"type":"Child Seat","productYear":"9999","productMake":"EVENFLO","productModel":"SAFEMAX","manufacturer":"Evenflo Company, Inc."}]},{"odiNumber":11458609,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/27/2022","dateComplaintFiled":"03/28/2022","vin":"5YJYGDEE2MF","components":"FORWARD COLLISION AVOIDANCE","summary":"The contact owns a 2021 Tesla Model Y. The contact stated while driving approximately 25 MPH, the vehicle independently stopped without the brake pedal being depressed. There were no warning lights illuminated. The local dealer was contacted and scheduled an appointment. The vehicle was not yet diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 11,500.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11458668,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2021","dateComplaintFiled":"03/28/2022","vin":"5YJYGDEE2MF","components":"FORWARD COLLISION AVOIDANCE","summary":"We have had issues with the \u201cautopilot\u201d function braking when no obstruction exists.   Situations that trigger these unnecessary breaking events generally involve shadows on the roadway, visible disturbances such as reflected sunlight, or other visual circumstances that in some way impact the appearance on the roadway surface. These appearances are generally widespread on county roads and state highways, but are less frequent on the Interstate highways.   Due to the severity of these breaking actions we have greatly reduced the use of the \u201cAutopilot\u201d feature, and now only us it sparingly on the interstate when the lighting conditions are good. Due to loss of confidence we use it very infrequently, only once every few weeks at most.    These emergency breaking events are greatly unwarranted 95% of the time.    In addition, we feel that the unexpected nature of these events and the severity of them have increased our risk of collision. This is due to the unexpected and unintended breaking causing an accident from a vehicle rear ending us on the highway. We have not been in a collision yet.   I feel that this feature is not yet ready for release and it should be disabled or rolled back until such a time it can be trusted to not increase the risk of collision for the occupants.   To answer the questions specifically: What component or system failed or malfunctioned: Autopilot / automatic emergency breaking. How was your safety or the safety of others put at risk?: Uncommanded and unwarranted emergency breaking increases risk for an accident.  Has the problem been reproduced or confirmed by a dealer or independent service center?: No Has the vehicle or component been inspected by the manufacturer or others: Remote diagnostics performed by manufacture. No problem found.   Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear?: Other then alerting to the breaking action, no warnings have been displayed.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11458744,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/24/2022","dateComplaintFiled":"03/28/2022","vin":"5yjygdee5mf","components":"FORWARD COLLISION AVOIDANCE","summary":"Please see attached PDF for description of the phantom braking problem with my 2021 Tesla Model Y.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11458427,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/16/2022","dateComplaintFiled":"03/26/2022","vin":"5YJYGDEF6MF","components":"EXTERIOR LIGHTING,VEHICLE SPEED CONTROL,VISIBILITY/WIPER","summary":"The Tesla\u2019s operating system on the center screen froze.  I was unable to view speed.  I was also unable to turn on wipers,  blinkers, or switch headlight beam setting.  The operating system had to be rebooted while driving.  This has happened twice.  The first time was 2/11/2022, on I40 W in TN.  The second time, noted below, was on I65 S in AL.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11458329,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/13/2022","dateComplaintFiled":"03/25/2022","vin":"5YJYGDEEXMF","components":"UNKNOWN OR OTHER,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"I was stopping at the parking lot of my church St. Thomas Syro-Malabar Catholic Forane Church (508 Elizabeth Ave, Somerset, NJ 08873) to drop my daughter.  I applied the break but the vehicle kept moving and hit the gas line of the church.  The gasline broke and car front got damaged.  There was no auto break and warning of the obstacle.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11458359,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/05/2021","dateComplaintFiled":"03/25/2022","vin":"5YJYGDEE9MF","components":"FORWARD COLLISION AVOIDANCE","summary":"While driving on the highway from Ohio to Arizona in December and returning to Ohio in February when using the adaptive cruise control, my car would suddenly and without warning brake and felt as if it would stop if I had not pushed the accelerator.  I drove a total of 10 days, and it happened on some days two or three times, once happening five times.  Luckily when it happened the traffic was light, but if someone had been behind me, I'm sure there would have been a rear end collision.  It caused my wife and me to lurch forward from the sudden deceleration, and our seatbelts kept us from hitting our heads.  When I got home, I reported it to Tesla by phone and was told that someone would get back to me. On March 24 I received an email, stating that \"this behavior is a known limitation\" and \"Traffic-Aware Cruise Control may react to vehicles or objects that either do not exist or are not in the lane of travel, causing Model Y to slow down unnecessarily or inappropriately.\"  Tesla did not offer to remedy the problem, saying only that \"The braking behavior will improve over time with software updates.\"  Tesla suggested that somehow I did something wrong, when it stated: \"When using Autopilot features it is the driver\u2019s responsibility to remain aware and be ready to take corrective action at all times.\"  There was no corrective action to take except for the sudden braking of the car.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11457869,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/21/2022","dateComplaintFiled":"03/22/2022","vin":"5YJYGDEE2MF","components":"UNKNOWN OR OTHER","summary":"I started having issues with my heat pump and described to the service center that on multiple occasions it has malfunctioned or improperly heated the cabin on both negative temperature and 40\u00b0 days. I mentioned it also makes a weird noise.  Because I mentioned a noise they refused to look at it under warranty and will not look at it unless I pay 87.50. They have a known ongoing issue with what pumps for our model and this should be a priority for them to take care of. It seems like incredibly irresponsible business.  This has happened on multiple occasions with tesla they refuse to look at many safety concerns unless I pay. There are also numerous other safety issues with my car they refuse to fix.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11457651,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/13/2021","dateComplaintFiled":"03/21/2022","vin":"5YJYGDEE6MF","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"I have experienced the now well-documented \"phantom braking\" problems with my 2021 Tesla model Y. This happens on long trips when I use \"Traffic-Aware Cruise Control.\" The problem seems to occur most often at the crest of a hill, especially if there is a guard rail.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11457546,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/20/2022","dateComplaintFiled":"03/20/2022","vin":"5YJYGDEE5MF","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"Since buying the car 6/30/21 the automatic emergency braking has activated >300 times not once was it appropriate. We have had the car back to Tesla Service twice to repair the problem with out any improvement. It is only by luck that we have not had an accident. This is not an effective safety feature and it is increasing the likelihood of an accident. If Tesla cannot fix this it should be forced to deactivating the system","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11457441,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/18/2022","dateComplaintFiled":"03/19/2022","vin":"5YJYGDEF0MF","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"For the last few software updates and for a few months the vehicle will phantom brake and apply aggressive stopping in traffic for no reason when using cruise control, autopilot, or full self driving.  Instances have occurred which has nearly caused us to be rear-ended by other vehicles.  Additionally the car will turn aggressive when using passing lanes.  We have experienced instances where the car will turn into a short right turn lane at highway speeds unexpectedly and then require immediate intervention or the brakes will be applied very hard.  These situations are repeatable and occur frequently for no reason.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11457247,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/10/2021","dateComplaintFiled":"03/18/2022","vin":"5YJYGAEE2MF","components":"VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE","summary":"We've owned this car since delivered in June 2021. Took a trip from AZ to MO in July 2021. When using cruise control, the system occasionally and severely activated the brakes when passing a large vehicle on a four lane divided highway and in some cases no one else was around on the 4 lane divided highway. Auto braking only happened if on cruise control and did not occur if cruise not activated. I mentioned this to a service tech at one of the charging stations in Rolla, MO who indicated it was a known issue and they were working on it. I didn't report it to Tesla thinking it was being handled, but now I see many others reporting it and you dates indicate cars produced prior to April 2021. I'm assuming ours was produced around that time.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11457355,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/18/2022","dateComplaintFiled":"03/18/2022","vin":"5YJYGDEE8MF","components":"FORWARD COLLISION AVOIDANCE","summary":"I was driving northbound on Highway 1 on 3-18-22  from Ventura California to Clayton California where I live. Four times through my trip the car suddenly decelerated and the brakes were applied automatically for no reason whatsoever there was no traffic in front of me there were no obstacles in front of me there were no hazards in front of me, it was open road and for whatever reason the car auto braked which immediately reduced my speed to a dangerous condition. If I had been in traffic I would\u2019ve been rear ended!","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11457065,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/17/2022","dateComplaintFiled":"03/17/2022","vin":"5YJYGDEF1MF","components":"VEHICLE SPEED CONTROL,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"Vehicle brakes randomly at highway speeds while utilizing ADAS. Brakes hard and fast without warning.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11456721,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/06/2022","dateComplaintFiled":"03/15/2022","vin":"5YJYGAEE8MF","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"The cruise control of Tesla is majorly defective after taking out the Ladar component as it is entirely dependent on cameras. Sudden or phantom braking has been so bad that sometimes I avoid using it.  My most recent episode happened last weekend as I was driving at a two way country highway at 50mph to get to the interstate. I was headed south between 9 to 10am. The sun was on my left (east) and there was a truck  approaching on the opposite lane. When the truck passed (I guess it cast a huge shadow as it blocked the sun on my left) the car slammed on the brakes. There was no warning.  Luckily there were no cars behind immediately behind me, otherwise we would have been rear ended in a possibly fatal accident.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11456759,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2022","dateComplaintFiled":"03/15/2022","vin":"5yjygdee8mf","components":"UNKNOWN OR OTHER","summary":"Cabin climate control failure, no heat","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11456766,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2022","dateComplaintFiled":"03/15/2022","vin":"5YJYGDEE7MF","components":"VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE","summary":"While using adaptive cruise control on my Tesla Model Y on a 1974 mile trip to Florida and back the car would emergency brake for no reason.  This happened at least 25 times on the trip.  I believe this is being referred to \"Phantom Breaking\".  So far I have been lucky and no one has rear ended me but that is a strong possibility.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11456768,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/10/2022","dateComplaintFiled":"03/15/2022","vin":"5YJYGDEE4MF","components":"BACK OVER PREVENTION,FORWARD COLLISION AVOIDANCE","summary":"Pulling into a parking space, at very slow speed, pressed service brake to stop car. The car suddenly accelerated at high speed, hit a tree directly in front of the space, veered off and sprinted across another parking space and a two lane passage, hit a brick pillar, veered into the wall of a restaurant, bounced off the wall and back into the street. All airbags deployed. No one was injured. Car probably totaled.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11456795,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/03/2022","dateComplaintFiled":"03/15/2022","vin":"5yjygdee0mf","components":"FORWARD COLLISION AVOIDANCE,BACK OVER PREVENTION","summary":"Phantom breaking while using adaptive cruise control.  Happened 3 times in past two months.  First two times were traveling on a major highway, both on a hilly section at the bottom of a hill, with no other cars nearby.  The car apparently thought the hill was something that should cause the breaks to engage.  Car went from about 70 to 55 in a few seconds.  Very startling.  The third time was on a residential road, going about 38-40.  There were no cars nearby, and the breaks engaged abruptly.  The safety implications are obvious, although luckily there were no cars behind us when the breaks went on.    We reported these incidents to Tesla today and asked for a service appointment.  A Tesla representative called us and said we had assumed these risks when we bought a Tesla, there was nothing they could do, and it was probably driver error.  They did agree to make an \u201cinternal report.\u201d   We told them we would report this to you.  This is our second Tesla.  We had a 2018 Model 3 and never had any problem like this.  We wanted more storage space and higher seating, so we sold the 3 and bought the Y in July 2021, not understanding that Tesla had changed to an \u201call camera,\u201d no radar/lidar safety system.  Add us to the growing list of evidence that the new system is dangerously faulty.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11456884,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/09/2022","dateComplaintFiled":"03/15/2022","vin":"5YJYGDEE6MF","components":"FORWARD COLLISION AVOIDANCE","summary":"Have had problems with 'phantom breaking\" while using adaptive cruise control (not full Autopilot).  This has happened over a dozen times over the last several firmware updates including latest version 22.4.5.16. For no obvious reason, the car just applied the brakes fairly hard (no skids) while at highway speeds without other vehicles nearby or no shadows visible.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11456716,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/17/2021","dateComplaintFiled":"03/15/2022","vin":"5YJYGDEE5MF","components":"FORWARD COLLISION AVOIDANCE,LANE DEPARTURE","summary":"Using autopilot on 405 freeway at approximately 60mph. When approaching stopped traffic, I initiated a lane change using the turn signal. Halfway through the lane change the car swerved back into the original lane and slammed on the brakes causing the car behind me to rear end the vehicle. Damage was minor.   I reported the incident to tesla on October 17. The original response was to schedule a service appointment. The appointment  was later cancelled after I received a message from Tesla legal regarding autopilot. My message to Tesla was deleted from my service history.  Tesla autopilot, TACC and FSD are not safe to use on any roads. I have experienced dozens of phantom braking episodes in this car on all types of roads in clear conditions.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11456615,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/13/2022","dateComplaintFiled":"03/14/2022","vin":"5YJYGDEEXMF","components":"FORWARD COLLISION AVOIDANCE","summary":"We were driving on I-8 yesterday from California to Arizona and while using cruise control the car kept phantom braking.  It happened multiple times - some times the braking was so hard, it threw us and our children forward in their car seats.  It was terrifying and almost caused us to get into multiple accidents.   There was absolutely no reason for the car to be braking . We tried to notice a pattern.   It almost seemed like the car was afraid of its own shadow in front of us (the setting sun was directly behind us at points). But the phantom braking also happened when there was no shadow and nothing at all around.  Absolutely terrifying.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11456430,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/12/2022","dateComplaintFiled":"03/12/2022","vin":"5YJYGDEE2MF","components":"VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE","summary":"Without warning and with the lowest setting for front impact prevention my cruise control randomly slams on the brakes. This happens basically anytime I use the cruise control, so I just don\u2019t anymore to prevent possible collision. It happens when no cars are around, when cars are in the oncoming lane but not crossing the line. It happens in any situation and it is very frustrating.   I put in a service ticket with Tesla, to my understanding there is not currently a fix.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11456453,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/10/2022","dateComplaintFiled":"03/12/2022","vin":"5YJYGDEFXMF","components":"VEHICLE SPEED CONTROL,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"While using the ADAS the Tesla had several incidents of phantom braking. We would be going 80 and it would slam the brakes on and take us to 50. It did it several times on a drive from Dixon,CA to Flagstaff, AZ. There were no cars near or anything remotely concerning on the road at the time the incidents took place. We called Tesla and reported and they could find no codes or system issues.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11456225,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/24/2022","dateComplaintFiled":"03/10/2022","vin":"5YJYGDEE4MF","components":"STEERING","summary":"i DID NOT HAVE AN ACEDENT, BUT I have a bad control arms on my Tesla Y. I brought my Tesla to Tesla service for repair because I heard creaking noise coming when I turn my steering wheel left and right and Tesla team says that I need replacement for my left and right upper arm controls. But Telsa claim they do not have all parts for repair and they changed only my right upper control arm and order the left one. Also Tesla service claim is safe to drive with bad arm controls, which for me is not acceptable. I did not feel safe and Tesla claim is wrong for me.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11455830,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/12/2022","dateComplaintFiled":"03/09/2022","vin":"5YJYGDEE0MF","components":"FORWARD COLLISION AVOIDANCE","summary":"Since receiving Tesla Model Y 2021.44.x software update, I've experienced phantom braking on the highway at least once every time I drive it using autopilot.  This continues through the software currently installed 2022.4.x.  The most common scenario is I'm in the second lane from the right, a car is entering the highway to enter the first lane from the right.  Each car is in its own lane.  My car sometimes brakes for no reason.  On many occasions there are no cars anywhere near me, but the car breaks suddenly.  Not a danger for others, but dangerous for the driver and upsetting for passengers.  I now only engage autopilot when there are no cars close behind me and no one else is riding with me.  I don't want to cause and be responsible for someone hitting me because my car braked for no good reason.  I'd prefer regular old cruise control to this behavior.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11455695,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/20/2022","dateComplaintFiled":"03/08/2022","vin":"5YJYGDEE6MF","components":"FORWARD COLLISION AVOIDANCE","summary":"Hello,  We have had our car for almost a year now. Ever since we purchased the car we have been having an issue with the \"Phantom Braking\". On writing about it to Tesla within a few months after the car purchase, they sent a representative to our house with whom we went for a test drive. On the test drive, while on the highway with the vehicle on Auto-Pilot the car suddenly slowed down fast, similar to \"slamming the brake\", for no reason. There was absolutely no obstruction in front of us. The representative mentioned that he had heard of this phantom braking but this was the first time he really saw it and he would pass the info to Tesla. We later got a reply from the company which explained that \"as more info is gathered by Tesla from your experience as wells from other owners, the system will improve  and issues such as yours should decrease.\" We still consistently get this problem on ALMOST every trip on the highway and if the auto-pilot is engaged. In fact it does happen multiple times on each trip! We sincerely feel that it is very unsafe esp. for a software which is supposed to make driving safer.   Kind regards, [XXX]  INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11455573,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/22/2022","dateComplaintFiled":"03/07/2022","vin":"5yjygdee9mf","components":"FORWARD COLLISION AVOIDANCE","summary":"Using the Autopilot feature, I experienced the unexpected and phantom breaking several times while driving at highway speeds of usually 70 MPH or greater.   This occurred well over 5 times in a single 300 mile trip and each time I disengaged the autopilot to recover from the sudden breaking.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11455617,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/04/2022","dateComplaintFiled":"03/07/2022","vin":"5YJYGDEF6MF","components":"VEHICLE SPEED CONTROL,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"We have noticed an increase in phantom Braking while using cruise control and/or auto pilot. Prior to November it would happen randomly and only on single lane highways. Now it happens every time we try to use cruise control. It is very dangerous as we may be rear ended it stops so fast with nothing in front of us. We have reached out to Tesla more than one time and they just suggest we disengage use if cruise control if we experience this random phantom braking. We have reported this is not rare or random it\u2019s constant and every time we attempt to use this product we paid $10,000.00 for. We are not safe with this braking and Tesla basically says they are working on it.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11455139,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2022","dateComplaintFiled":"03/04/2022","vin":"5YJYGDEE1MF","components":"FORWARD COLLISION AVOIDANCE","summary":"Phantom breaking at high speeds for no reason","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11455163,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/19/2022","dateComplaintFiled":"03/04/2022","vin":"5yjygdef2mf","components":"VEHICLE SPEED CONTROL,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"While driving from Tucson to Denver the vehicle suddenly decelerated and/or braked no less than hundreds of times with varying rates--sometimes just a couple miles per hour and other times more than 30 miles per hour.  These events were generally on a divided interstate highway with clear visibility, flat, straight roads without precipitation and oftentimes without another vehicle within 1/2 mile or more.  These events even happened 3 times within 3-4 minutes while I was speaking to Tesla roadside service trying to disable all sensors/interventions.  More than once there was a vehicle behind me at highway speeds that thought I was \"brake-checking\" them and would anger them and cause them to honk and give me a few finger symbols (road rage)... there was no reason for the car to suddenly brake; no cars merging or in front of me other than light vehicle traffic in the opposite direction of the DIVIDED interstate.  I asked several times if there is a way to turn off all the \"assistance\" (unsafe interference) and just have it function as a normal cruise control without \"traffic aware\" and other automatic braking features--but the answer was no.  I am not exaggerating when I say this happened hundreds of time during my trips.  I always turned off the speed control when the roads were curving because I knew that it would suddenly brake during a mountain pass curve and upset the vehicle--make it difficult to control, and potentially cause an accident at high speed for NO reason.  My risk tolerance is fairly high, I have been driving cars with \"Eyesight\" and radar speed control and advanced safety features for over 10 years and have never felt less trusting or less safe than I do now in my Tesla Model Y.  I think Tesla should disable the \"safety\" feature until they can resolve the issue--I believe it will cause accidents even when someone is fully aware of its sudden, random braking issues.  I have many video clips/pics of when the events occurre as Tesla asked me to record.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11455168,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/26/2022","dateComplaintFiled":"03/04/2022","vin":"5yjygdef2mf","components":"FORWARD COLLISION AVOIDANCE","summary":"While driving from Tucson to Denver the vehicle suddenly decelerated and/or braked no less than hundreds of times with varying rates--sometimes just a couple miles per hour and other times more than 30 miles per hour.  These \"phantom braking\" events were generally on a divided interstate highway with clear visibility, flat, straight roads without rain/snow & oftentimes without another vehicle within 1/2 mile+.  These events even happened 3 times within 3-4 minutes while I was speaking to Tesla roadside service trying to disable all sensors/interventions.  More than once a vehicle behind me (at highway speeds) thought I was \"brake-checking\" them and would cause them to honk and deservedly give me a few finger symbols (road rage). There was no reason for the car to suddenly brake; no cars merging or in front of me other than light vehicle traffic in the opposite direction of the DIVIDED interstate.  I asked TESLA several times if there is a way to turn off all the \"assistance\" and just have it function as a \"normal\" cruise control without \"traffic aware\" and other automatic braking features--but the answer was no.  I am not exaggerating when I say this happened hundreds of time during my 2 trips.  I always turned off the speed control when the roads were curving because I knew it would suddenly brake during a mountain pass curve & upset the vehicle--make it difficult to control, and potentially cause an accident at high speed for NO reason.  My risk tolerance is fairly high, I have been driving cars with \"Eyesight\" and radar speed control and advanced safety features for over 10 years and have never felt less trusting or less safe than I do in my Tesla Model Y.  I think Tesla should disable the \"safety\" feature until they can resolve the issue (perhaps a stop sale order)--I believe it will cause accidents even when someone is fully aware of its sudden, random braking issues.  I have many video clips/pics of when the events ocurred as Tesla asked me to record.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11455037,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/27/2022","dateComplaintFiled":"03/03/2022","vin":"5YJYGDEE8MF","components":"FORWARD COLLISION AVOIDANCE","summary":"While traveling on US 93 southbound, the vehicle raandomly saw oncoming traffic as a threat and applied braking.  This was most pronounced seemingly with large trucks, usually white in color, and occasionally apparently with flashing lighted signs.  This phonenomen has occured at other times.  Often in city traffic on city streets, it is overly sensitive and applies braking when cross-traffic occurs but is not yet a threat.  I have not yet been rear-ended but have decided to only use this feature when I can be reasonably sure no one will be close behind me.  Tesla's response is that this is a Beta feature. Your safety rating included this \"feature\" as one of the positive factors.  Maybe that was a mistake?","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11455056,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/31/2022","dateComplaintFiled":"03/03/2022","vin":"5YJYGDEE1MF","components":"VEHICLE SPEED CONTROL,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"While driving 50-55 mph down a two lane highway, with adaptive cruise control in place, the vehicle suddenly slowed and signaled a front collision by beeping. It was terrifying as there was nothing in front of us. It was a clear day and we were lucky that there was no car behind us, as it could have easily caused an accident. We are now not wanting to use our cruise control or the autopilot that we purchased for this vehicle, until more is understood about the cause.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11455083,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/15/2022","dateComplaintFiled":"03/03/2022","vin":"5YJYGDEE2MF","components":"FORWARD COLLISION AVOIDANCE","summary":"This complaint is specific to the automatic control of the Model Y related to \"PHANTOM BRAKING\". This is an ongoing problem with the \"AUTOPILOT\" and \"FULL SELF DRIVING\" functions on my car, it has always had.  Most of the miles on my car are freeway and highway miles. Regardless of which of the automatic functions selected on my car, \"phantom braking\" occurs repeatedly in a startling fashion that doesn't seem to be related to the environment the car is being driven in. The problem is consistent enough that I will not use any of the auto driving functions when I have passengers in the car with me. The problem requires constant intervention by the driver.  There are 2 versions of this type of un-commanded breaking: 1.   Unexpected braking with no computer warnings or alerts. It can be hard braking or, light to medium breaking, for no apparent or justifiable reason. This type of breaking can happen sporadically or, at times it can happen in a chain fashion that can be so continuous that it becomes necessary to disengage the automatic functions completely. Although, it happens at varying times of day and different kinds of traffic, making it nearly impossible to relate the event to any specific cause, I have noticed it happens almost 100% of the time when a large vehicle is approaching from the opposite direction on a two lane road. That will usually be version 2 type of full emergency braking. 2.  Full emergency braking with computer visual warning and loud computer audio alert. This type of braking is EXTREMELY dangerous because, just like with version 1 braking, it happens  un-expectantly  and for no apparent or justifiable reason. If this type of braking happens in freeway traffic, as I have experienced, it can cause a rear end collision or worse, a chain of collisions. Tesla is aware of this problem and I have reported it multiple times. I have received no response from Tesla related to these problems. I have experienced this problem since the car was new.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11454798,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/18/2022","dateComplaintFiled":"03/02/2022","vin":"5YJYGAEE2MF","components":"SEATS","summary":"The rear passenger seat reclines randomly when vehicle is in motion with passengers in seat. The seat can randomly fall flat or decline at various angles. I have a video if needed.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11454923,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/26/2022","dateComplaintFiled":"03/02/2022","vin":"5yJYGDEE6MF","components":"FORWARD COLLISION AVOIDANCE","summary":"the emergency braking failed, by activating when it should not have activated.   Caused hard braking which the rear car almost ran into me.   Vehicle has not been taken into dealer to be reproduced or confirmed by dealer.  Vehicle has not be taken into dealer to be inspected.   On vehicle display, there was a pedestrian image causing hard braking, but no actual pedestrian was there.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11454428,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/18/2022","dateComplaintFiled":"02/28/2022","vin":"5yjygaee7mf","components":"ELECTRICAL SYSTEM,STRUCTURE","summary":"The incident occurred after a rainstorm and there was some debris laid out across the road. We were travelling in the morning before sunrise at 20 mph and we felt a small branch or object hit the underside of our car. We took it out to drive again at noon time and it warned us that the coolant was low and that car may not start up once shut down. We towed it to tesla service center in Paramus NJ and they informed us of the condition. They informed us that the coolant pipe was punctured and the coolant spread onto the battery. They explained to us that the branch hit an area and caused the coolant to leak inside the battery and there is no plate to protect it at the underside of the car. They also informed us that there could have been a fire accident if we put it on charge after the underside collision. They also informed us that the coolant pipe was plastic. Despite this flaw in their design, they insist that they will not cover it since it was an external issue and have asked us to pay close to $16,000.  Please help","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11454489,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/02/2022","dateComplaintFiled":"02/28/2022","vin":"5yjygaee8mf","components":"FORWARD COLLISION AVOIDANCE","summary":"While using Autopilot, the vehicle brakes when coming over the crest of any hill on the highway. It's not even occasionally, it's every single time I have Autopilot/CruiseControl enabled, it phantom brakes. To be clear, this is with just Autopilot, not FSD. My guess is the car can not see the road on the other side of the hill, so it freaks out. Also, this is a case of the car braking, it does not disengage Autopilot. After this happened about 20 times on a road trip I have just stopped using it. It's terrible.  Also, another detail is this happens whether it's just on cruise control or autopilot. Even if I am in full control of the steering of the vehicle it still happens. Tesla doesn't have an option to just maintain speed with the cruise control where I control braking, it's the adaptive cruise control or Autopilot. Very frustrating to not be able to use something as basic as cruise control when driving across the vast expanse of West Texas without having my kids jostled awake at the crest of every hill (big or small).","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11454552,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/21/2022","dateComplaintFiled":"02/28/2022","vin":"5YJYGDEE3MF","components":"FORWARD COLLISION AVOIDANCE","summary":"This report is not about a single incident, but rather a REPEATED problem over several years with the adaptive cruise control on 3 different Tesla cars I have owned. These cars are a 2017 Tesla S, and 2 different 2021 Tesla Y models.  in each case, whenever these cars are driven on a highway with the adaptive cruise control engaged, several times during each hour of driving, the cars will rapidly brake/decelerate with no action taken to cause the situation by the driver, nor any external situations with the traffic that would justify them. With the Tesla regenerative braking, these deceleration events are so extreme that it would be easy to imagine an accident with a car following closely behind. Indeed, with these situations occurring with no warning and extreme braking they are quite frightening to the passengers traveling in the car. During the most recent occurrence, I noted the exact day and minute of it's occurrence, and filed a service request with the local Tesla office. Even with the exact time of this event, the service center was unable to find anything wrong with the car. The Tesla service center attributed this issue to problems with the Autopilot and Full Self Driving software, but none of my cars have had this optional software-only the software which came standard on each of these cars. While otherwise appreciating the good characteristics of these cars, this unexplainable deceleration problem is what caused me to sell the prior 2 models before purchasing this latest model Y, hoping that this problem would not recur. It is worth noting that I have owned several other make and model cars with comparable adaptive cruise control, yet this situation never occurred even once on any of these other makes of car.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11454556,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/14/2021","dateComplaintFiled":"02/28/2022","vin":"5yjygdee5mf","components":"FORWARD COLLISION AVOIDANCE","summary":"Second report on same issue with DIFFERENT car. This report is not about a single incident, but rather a REPEATED problem over several years with the adaptive cruise control on 3 different Tesla cars I have owned. These cars are a 2017 Tesla S, and 2 different 2021 Tesla Y models. in each case, whenever these cars are driven on a highway with the adaptive cruise control engaged, several times during each hour of driving, the cars will rapidly brake/decelerate with no action taken to cause the situation by the driver, nor any external situations with the traffic that would justify them. With the Tesla regenerative braking, these deceleration events are so extreme that it would be easy to imagine an accident with a car following closely behind. Indeed, with these situations occurring with no warning and extreme braking they are quite frightening to the passengers traveling in the car. During the most recent occurrence, I noted the exact day and minute of it's occurrence, and filed a service request with the local Tesla office. Even with the exact time of this event, the service center was unable to find anything wrong with the car. The Tesla service center attributed this issue to problems with the Autopilot and Full Self Driving software, but none of my cars have had this optional software-only the software which came standard on each of these cars. While otherwise appreciating the good characteristics of these cars, this unexplainable deceleration problem is what caused me to sell the prior 2 models before purchasing this latest model Y, hoping that this problem would not recur. It is worth noting that I have owned several other make and model cars with comparable adaptive cruise control, yet this situation never occurred even once on any of these other makes of cars.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11454329,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/27/2022","dateComplaintFiled":"02/27/2022","vin":"5YJYGDEE8MF","components":"FORWARD COLLISION AVOIDANCE","summary":"Multiple hard phantom braking events using adaptive cruise control on interstate with no obstacles.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11454337,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/25/2022","dateComplaintFiled":"02/27/2022","vin":"5YJYGDEF2MF","components":"VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE","summary":"On Friday February 25, 2021, while driving on Florida\u2019s Tamiami Trail (41), my Tesla repeatedly experienced extreme phantom braking, even though there were no vehicles in front of us or behind us either in our lane or the oncoming lane.  It was a sunny bright morning between 9:30 and 10:00 AM.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11454367,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/18/2022","dateComplaintFiled":"02/27/2022","vin":"5YJYGDEE2MF","components":"FORWARD COLLISION AVOIDANCE","summary":"When driving cross country from Illinois to Texas, the adaptive cruise control did the phantom braking 3 separate times.  The first time scared me and I was not prepared for the car to act that way.  Well, wasn\u2019t prepared for the others either.  I was going 75 and to have the phantom braking kick in is a safety hazard.  The car behind hit the horn.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11454394,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/13/2022","dateComplaintFiled":"02/27/2022","vin":"5YJYGDEE1MF","components":"LANE DEPARTURE","summary":"The blind spot warning creates a visual indication on the media control unit display in the center of the dashboard, but no aural warning or indication when looking at the side mirror. In effect, this requires the driver to look forward and towards the center of the vehicle to gain any value of warning, directly opposite the threat of a vehicle in the left side blind spot.   This issue manifested itself while I was driving my vehicle on a 6-lane divided arterial road and was attempting to change lanes towards a left turn lane. I observed a vehicle approaching on my left while I had my turn signal activated (and saw the vehicle indicated on the MCU), and once the vehicle had passed I began to move towards the left lane to find a second vehicle rapidly approaching and pass that I had not previously seen. An aural indication that the vehicle detected another passing vehicle would have alerted me before I began changing lanes and had to perform an abrupt evasive maneuver to avoid a collision.   This issue has been raised with Tesla numerous times based on comments in various online forums but has not yet been addressed by the company.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11454263,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/28/2021","dateComplaintFiled":"02/26/2022","vin":"5YJYGDEE7MF","components":"SERVICE BRAKES","summary":"Phantom breaking occurring. Started Immediately after taking delivery of the Tesla. Usually occurs with auto steer activated. Has become progressively worse and now occurs while only using cruise control. I have had close calls on dozens of occasions, mainly with people almost rear ending me due to the sudden severe breaking. Occurs with no other vehicles on the road. Is worse when on 2 lane roads with or without approaching vehicles, on shaded roads and occasionally when raining. Has been occurring Since delivery on 5/28/21.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11454238,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/26/2022","dateComplaintFiled":"02/26/2022","vin":"5YJYGAEE9MF","components":"VEHICLE SPEED CONTROL,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"Car will suddenly brake hard when a pickup truck or semi truck is in the oncoming lane at highway speeds when adaptive cruise is engaged. This happens nearly every time a larger vehicle is in the oncoming lane, mostly only on two lane highways. Will also [XXX] occasionally brake for apparently no reason with adaptive cruise on.   Tesla service knows of this problem and claims there is no fix. The hard braking happens every drive multiple times and nearly causes us to get rear ended by following cars.   INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11454046,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/16/2021","dateComplaintFiled":"02/25/2022","vin":"5yjygdee0mf","components":"FORWARD COLLISION AVOIDANCE,ELECTRICAL SYSTEM","summary":"The contact owns a 2021 Tesla Model Y. The contact stated that while driving at various highway speeds with either the cruise control or self-driving feature activated, the vehicle would independently brake without warning. The contact spoke with the service center about the failure and was informed that they were aware of the failure. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was unknown.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11454081,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/25/2022","dateComplaintFiled":"02/25/2022","vin":"5YJYGDEE7MF","components":"FORWARD COLLISION AVOIDANCE","summary":"Sudden and dramatic application of emergency collision braking for no apparent reason. No objects in the road in the driving path of the vehicle, but the emergency braking system engages. Available for inspection upon request.  Having this occur during traffic can result in being rear ended as the braking can be so severely applied. Bodily injury in the form of whiplash is also foreseeable.  The problem has not been reproduced by the dealer or service center.  The vehicle has not been inspected for these problems.  There is a warning chime prior to almost every event. Sometimes it just slows without warning. They first occurred on our first long road trip beyond twenty miles.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11454193,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/25/2022","dateComplaintFiled":"02/25/2022","vin":"5yjygdef1mf","components":"FORWARD COLLISION AVOIDANCE,LANE DEPARTURE","summary":"This vehicle when on ADAS (aka autopilot) and adaptive cruise control I experience constant \"phantom\" braking where car will slow down or slam on brakes for seemingly no reason. Most noticeable on a non separated highway phantom braking occurs constantly and is very predictable when large truck is near on the oncoming lane; happens probably 80% of the time. Slamming on the brakes for no reason is alarming and dangerous in my estimation. This system is completely unusable and very unnerving. Ironically I had a 2019 Model 3 with the same features and did this very rarely so this feature is much worse than it was on older vehicles with radar.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11453737,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/18/2022","dateComplaintFiled":"02/24/2022","vin":"5YJYGDEE0MF","components":"FORWARD COLLISION AVOIDANCE","summary":"Phantom braking on a two lane highway.  The vehicle would suddenly go into emergency braking when a truck was coming in the opposite direction.  We were making a 200 mile round trip and it happened approximately 6 times.  Called Tesla who advised to disable automatic braking on two lane highway until bug was fixed,","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11453763,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/21/2022","dateComplaintFiled":"02/24/2022","vin":"5YJYGDEEXMF","components":"VEHICLE SPEED CONTROL,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"I was on a road trip and no less than 20 times over 10 hours, my car when standard cruise control was set, the car applied the brakes HARD for me without any warning. It went from scary to nearly resulting in a rear-end collision. The cause ranged from absolutely no reason except for maybe a slight dip in the highway(? weird) to oncoming traffic - standard, nothing close to an emergency situation. I had ALL auto features disabled and was just using the set speed feature. I've submitted a service request but the next appointment is in two weeks and in the meantime, I'm frankly scared to drive the car. It happened at 70 miles per hour and immediately dropped me down to 40 on the highway and I just about had to take a break from driving I was so shaken. It also happens on local backroads when I have the feature set to just 35 miles per hour.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11453841,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/18/2022","dateComplaintFiled":"02/24/2022","vin":"5YJYGAEE2MF","components":"FORWARD COLLISION AVOIDANCE","summary":"This is the second Tesla I have owned and the previous model did not have this problem at all. This vehicle has phantom emergency braking occurrences during use with the cruise control and also with the auto drive feature. It will randomly brake hard when there is nothing around the vehicle, either in front, back or sides.  I have contacted Tesla 3 times, the first two they said nothing was wrong and the 3rd time is scheduled for February 28 here in Houston. The first two times Tesla told me to record the time and place of the occurrence so that they could look at the data that was being input to the vehicle. I did this but it did not work. When the vehicle has an emergency braking occurrence all of the occupants of the vehicle are violently slammed forward until the driver can push down on the accelerator or disable the cruise or auto drive. This has caused us to almost lose control multiple times. As of right now no one can use the cruise or the auto drive feature at all, it is just too scary when the vehicle decides to have a phantom brake event with no problems around the vehicle.  THIS HAS OCCURED DOZENS OF TIMES OVER THE LAST FEW MONTHS.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11453849,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/15/2022","dateComplaintFiled":"02/24/2022","vin":"5YJYGAEEXMF","components":"FORWARD COLLISION AVOIDANCE","summary":"Daily phantom breaking, puts me at risk of being rear-ended. There is one specific stretch of road where this always happens - wide 4 lane road free of any possible complications for the vision system. Happens regularly and without warning in other circumstances as well.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11453925,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/07/2021","dateComplaintFiled":"02/24/2022","vin":"5YJYGDEEXMF","components":"FORWARD COLLISION AVOIDANCE","summary":"I was driving on a 2 lane highway at about 60 mph in the middle of my lane.  The adaptive cruise control was used to manage my speed.  Another vehicle was travelling in the opposite direction going toward me, and in the middle of their lane.  The other vehicle was an 18 wheel truck.  Suddenly, with no warning, the braking system slowed my vehicle.  Both myself and my wife felt our seat belts tighten quickly.  There was a vehicle behind us, that nearly hit us when the brakes were applied so quickly, for no apparent reason.  I had to quickly put my foot on the accelerator pedal to stop the braking, and get back to the correct speed.  This has happened several times, usually when driving on a road that gently curves to the right.  The sudden braking also occurred when there was no other traffic, just a new section of  pavement on the road ahead of us.  The loud collision warning sounds came on each time, which startled us.  There was no reason for the warning.  This caused me to react very quickly, which could have resulted in overcorrection, possibly leading to an accident.  After learning about bug reports,  I sent in a bug report to Tesla immediately after every incidents  I called Tesla to report the problem.   They eventually replied that there were no issues with my vehicle, that it was working properly.  I set up a service appointment to have the problem diagnosed.  I wanted them to diagnose the \"phantom breaking\".  Their diagnosis - \"Verified Proper Operation\".  They noted that it was a \"Known Characteristic, future firmware solution\".  The correction was \"Remote education\" - they tried to inform me how to correctly drive with adaptive cruise control, then told us to stop using cruise control.  My wife and I are scared of using cruise control, as we are sure it will happen again, and someone could crash into us from the rear if it happens again.  The way Tesla responded made us feel as if they didn't care about our concerns.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11453946,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/22/2022","dateComplaintFiled":"02/24/2022","vin":"5YJYGDEE9MF","components":"FORWARD COLLISION AVOIDANCE","summary":"Autopilot or Cruise Control Performance - Several times over the last couple weeks, when I disengage TACC/AP by pushing the stalk up during driving, the car shifts into Neutral instead of staying in Drive and engaging the regenerative braking. I cannot reproduce it on demand, it is intermittent. This causes a collision hazard as o am expecting braking to occur but it does not.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11453700,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/21/2022","dateComplaintFiled":"02/23/2022","vin":"5YJYGDEF4MF","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"Vehicle engaged full automatic braking inappropriately while driving around 55 miles per hour on a two-lane Oregon highway. No traffic in front of me or any debris in road.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11453360,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2021","dateComplaintFiled":"02/22/2022","vin":"5YJYGDEE1MF","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"Frequent phantom braking events occur without warning in cruise control and range from light braking to very hard braking. This especially occurs on two lane roads and occasionally on four lane roads and rarely on freeways, but it does occur. For example, we recorded approximately 14 phantom braking events within 20 minutes on US 191 North in Utah (2/12/22), and 28 phantom braking events on US 6 in Utah (2:46 pm to 4:37 pm on 2/17/22). The \"hard\" braking occurs without warning and rapidly reduces speed by about 20 mph, which is extremely dangerous especially with traffic from behind when traveling the posted speed limit of 65 mph.  The majority of observed phantom braking events will reduce speed from 5 to 20 mph. Phantom braking has occurred the entire time we have owned the vehicle (8/21)","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11453384,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/08/2022","dateComplaintFiled":"02/22/2022","vin":"5YJYGDEE5MF","components":"FORWARD COLLISION AVOIDANCE","summary":"I was driving south on Highway 101 on 2/8/22. I was using the self driving feature. The car abruptly slowed down and was appearing to stop even though there was no collision imminent. Traffic was moderate.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11453427,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2021","dateComplaintFiled":"02/22/2022","vin":"5yjygdee3mf","components":"SERVICE BRAKES, HYDRAULIC","summary":"The contact owns a 2021 Tesla Model Y. The contact stated that while driving at various speeds, the vehicle suddenly experienced \u201cPhantom Braking\u201d. There was no warning light illuminated. The contact would depress the accelerator excessively to avoid a crash whenever the failure occurred. The contact had informed the manufacturer of the failure, however the vehicle was not diagnosed or repaired. The approximate failure mileage was 1,000.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11453431,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/02/2021","dateComplaintFiled":"02/22/2022","vin":"5YJYGDEE3MF","components":"UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE","summary":"Sometimes randomly but often in the spot, when in autopilot, the car will randomly brake hard when there is no car or obsticle in front of me. This has occured when I'm on the highway and I've noticed a pattern that it happens when I go under and overpass. Its usually very sunny and there is a strong shadow in front of the car. I think with the camera vision autopilot it thinks the shadow is an obstacle in the road but I'm not sure. This happens very suddenly and luckily has not happened when a car is following close behind me. But if it did this could definitely cause a rear collision at high speeds.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11453464,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/08/2022","dateComplaintFiled":"02/22/2022","vin":"5yjygdeexmf","components":"FORWARD COLLISION AVOIDANCE","summary":"When using cruise control, the vehicle unexpectedly brakes on multiple occasions. This occurs when there are no other vehicles in the vicinity. It has also occurred when passing tractor trailers. I understand there have been hundreds of similar reports. No warning provided prior to the failure.  This is a safety hazard that must be addressed.   Tesla service will be notified.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11453488,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/22/2022","dateComplaintFiled":"02/22/2022","vin":"5YJYGDEE1MF","components":"VEHICLE SPEED CONTROL,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"44E east of Joplin car braked hard while on autopilot. Pressing the accelerator would override but as soon as you let up it would hard brake again even though the car was below the cruise control speed","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11453512,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/20/2022","dateComplaintFiled":"02/22/2022","vin":"5YJYGDEEXMF","components":"FORWARD COLLISION AVOIDANCE","summary":"At 12:21pm on February 20, 2022, while driving on a divided highway (US-36), the Tesla Model Y braked hard with no cars nearby.  The braking occurred as the car encountered a shadow on the roadway from an overpass.  The sun was very bright, so the shadow had very high contrast.  We suspect this is a case of \"phantom braking\", as has been reported with many Tesla Model Y and 3.  The problem is not easily re-producible, but we also do not feel safe using the cruise control feature any longer, so it's unlikely to be reproduced soon.  The vehicle has not been inspected by Tesla, nor confirmed by the dealer.  There were no warning lamps or chimes - just a sudden, hard braking for approximately 1 second, losing approximately 20mph, immediately.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11453549,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2022","dateComplaintFiled":"02/22/2022","vin":"5YJYGDEE6MF","components":"FORWARD COLLISION AVOIDANCE","summary":"The contact owns a 2021 Tesla Model Y. The contact stated that while driving at various speeds with the cruise control activated, the braking system erroneously activated, causing the vehicle to abruptly slow down and reduce speed. The contact indicated that the failure had occurred on multiple occasions. The cause of the failure was not yet determined. The local dealer and manufacturer were not yet notified of the failure. The failure mileage was 500.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11453168,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/20/2022","dateComplaintFiled":"02/21/2022","vin":"5YJYGDEE7MF","components":"ELECTRICAL SYSTEM","summary":"The main instrument cluster / screen turns off without notice while the car is in motion. This results in the loss of all displays and controls, such as   1. Speedometer 2. Defrost control 3. Turn signal noise 4. Windshield wiper setting 5. Battery capacity gauge  and many more.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11453191,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/03/2022","dateComplaintFiled":"02/21/2022","vin":"5YJYGDEE1MF","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"While adaptive cruise control is enabled, the car will hard brake at random. The screen doesn't indicate why the car is randomly braking, not are there any other indicators as why or when this will happen. This occurs most often while going around corners, up hills, or when traffic is oncoming in the other lane. This happens on standard roads and highways - although highways are a little better as long as the opposite bound lane is separated by a wide median.  Contacted Tesla support December 16, 2021 in which their reply was that \"the car is learning... apply constant pressure to pedal in order to override braking system\". I did try that for a couple of months, and instead of hard braking, it is a little gentler, but then I run the risk of going over the speed limit as constant pressure has to be applied ontop of whatever the cruise control is set to. Not too mention this defeats the purpose of having cruise control.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11453206,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/17/2022","dateComplaintFiled":"02/21/2022","vin":"5YJYGDEE3MF","components":"FORWARD COLLISION AVOIDANCE","summary":"Phantom braking when adaptive cruise control engaged. More extreme braking occurs when oncoming traffic approaches from uphill or oncoming vehicle is large (e.g. box truck or semi tractor).  Also occurs when large objects appear well off the right side of the road.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11453259,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/22/2022","dateComplaintFiled":"02/21/2022","vin":"5YJYGDEE0MF","components":"FORWARD COLLISION AVOIDANCE","summary":"WHILE DRIVING IN AUTO PILOT  ON HIGHWAYS, NOT FREEWAYS, THE CAR WILL SUDDENLY BRAKE WHEN IT SEES A CAR ON THE SIDE ROAD THAT IS NOT COMING INTO TRAFFIC.  THE BRAKING IS VERY SUDDEN AND HARSH.  THROWING DRIVER AND PASSENGERS FORWARD.   I WILL NOT USE THIS FEATURE BECAUSE I FEEL IT IS UNSAFE TO USE.  PLEASE MAKE TESLA MAKE CHANGES.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11453260,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/21/2022","dateComplaintFiled":"02/21/2022","vin":"5YJYGDEE7MF","components":"FORWARD COLLISION AVOIDANCE","summary":"Multiple occurrences of unanticipated hard breaking. Adaptive Cruise Control will slam on the breaks when car is adjacent a pedestrian or bicyclist. The car car doesn't slow down as it approaches a pedestrian walking on the side of the road but slams the breaks on when the car is next to the pedestrian or cyclist. This unanticipated event causes the car to immediately drop in speed between 5 to 30 mph. Any motorists following will not be prepared for this illogical behavior and significantly increases the probability of a rear end  collision. This behavior of the Adaptive Cruise Control has also occurred when the car approaches oncoming highway traffic regardless of whether the highway is divided or not. In this event, if the driver of the Tesla model Y does not instantly take over complete control of the vehicle a severe rear end collision can occur.  I have not addressed this with Tesla nor have I taken my car in for inspection. I have been told by an owner of a Model 3 and an owner of a Model S that they have also experienced similar situations caused by the poorly calibrated performance of the Tesla Adaptive Cruise Control system.  I have been forced to stop using the Adaptive Cruise Control and Auto-steer on my Model Y as this problem is on going.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11453286,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/15/2021","dateComplaintFiled":"02/21/2022","vin":"5YJYGDEE2MF","components":"FORWARD COLLISION AVOIDANCE","summary":"The adaptive cruise control feature frequently hits the brakes despite no obstacles in the road. Major triggers seem to be: Oncoming cars on an undivided highway at night. Oncoming 18-wheelers on an undivided highway at any time in day. Going over the top of a hill. Small bumps in the road at night. A large vehicle with blinking red hazard lights in view. (This will slam on the brakes and set the speed limit to 50 as it seems to think it's an emergency vehicle) Blinking red traffic lights. Sometimes HOV lane entrances will use a blinking red light to show that the lane is closed, and the car will slam on the brakes thinking it's an emergency vehicle.  There's a risk of rear-end collisions caused by the sudden decelerations. Most of these events happened on highways with low traffic. No warning lights or messages were displayed before the events.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11453067,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/18/2022","dateComplaintFiled":"02/20/2022","vin":"5yjygdef2mf","components":"FORWARD COLLISION AVOIDANCE","summary":"The car \u2018phantom\u2019 brakes all the time.   It is so bad that I cannot use the cruise control.   I\u2019ve had several instances where vehicles following me almost hit the back of my car because my car braked so hard.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11453074,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2022","dateComplaintFiled":"02/20/2022","vin":"5YJYGDEE9MF","components":"VEHICLE SPEED CONTROL,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"While I\u2019m adaptive cruise control or Autopilot the vehicle has phantom braking which occurs. Vehicle will slam on the brakes for no apparent reason.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11453075,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/19/2022","dateComplaintFiled":"02/20/2022","vin":"5YJYGDEE8MF","components":"FORWARD COLLISION AVOIDANCE","summary":"Phantom braking.  I have had numerous incidents of phantom braking, and can reproduce the problem at will on a particular stretch of road.  It happens regularly on city streets, occasionally on Interstate highways.  It is sufficiently unreliable as to be worthless.  I reported the problem to Tesla online in a service request, and was told that the problem will be or has been solved with software.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11453108,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/17/2022","dateComplaintFiled":"02/20/2022","vin":"5YJYGDEE1MF","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"While using the adaptive cruise control on the highway, the car abruptly slowed down from approximately 70 mph to less than 55 within a few seconds before I was able to push the gas petal and reaccelerate. This has happened 3 other times in the last several weeks and I am now afraid to use the cruise control. Whereas no accident occurred, if it happened when another car was following me closely, it could have easily resulted in a crash. Each time this has happened, there were no other cars nearby so I don\u2019t know what the car \u2018saw\u2019 and was reacting to. The date entered below for the incident is the most recent occurrence.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11453127,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/19/2021","dateComplaintFiled":"02/20/2022","vin":"5YJYGDEE5MF","components":"SERVICE BRAKES","summary":"When car was in \"traffic aware cruise control\" on open highway it has multiple times unexpectedly braked hard when there were no vehicles or objects in front of it. Once there was a car behind me so I had to accelerate hard to avoid being rear ended. Once it may have been reacting to an oncoming truck in the opposite lane.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11453141,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/13/2022","dateComplaintFiled":"02/20/2022","vin":"5YJYGDEE5MF","components":"ELECTRICAL SYSTEM,ENGINE","summary":"My wife and I were driving south on Interstate-93 in NH on Superbowl Sunday. Traffic was heavy and we were traveling about 65 mph when our 2021 Model Y Tesla started beeping and the following message came on the screen -  \u201cPULL OVER SAFELY, Vehicle shutting down\u201d. My wife was driving and had just enough time to cross over three lanes to get into the breakdown lane before the car came to a sudden stop. The car did not want to restart.  We called the Tesla service center and they were about to order a tow truck but we asked if there was a \u2018ctrl/alt/del\u2019 type option. She had us select Safety>Power Off. When our Tesla came back on everything was seemingly normal so the service center said \u2018this is very rare\u2019 and that it should be okay to drive. We drove another few miles down 93 and luckily took an early exit ramp because the car shut down again at the bottom of the ramp. My wife and I restarted the car again and managed to limp home in some sort of \u201cPower reduced\u201d mode (i.e. painfully little acceleration).  This was potentially a very dangerous situation! Luckily we were able to safely get into the breakdown lane but there wasn\u2019t much time to spare.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11453162,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/19/2022","dateComplaintFiled":"02/20/2022","vin":"5YJYGDEF7MF","components":"FORWARD COLLISION AVOIDANCE","summary":"My Tesla Model Y has terrible Phantom Braking problems.  The AutoPilot features on the Tesla is extremely dangerous.  Phantom Braking can happened anytime whenever AutoPilot feature is used, it just suddenly slow the vehicle without warning, there\u2019s no other vehicle in front of me.  The problem occurred more on a less busy freeway/ highway, sometimes it\u2019s totally useless because the the feature is too dangerous.  On a two lane highway, when more car detect a larger vehicle on the opposite lane, it started slowing down, sometimes that\u2019s very dangerous because cars behind me almost hit my car.  Tesla\u2019s AutoPilot is extremely dangerous, they should recall the car and fix the problem.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11452925,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/18/2022","dateComplaintFiled":"02/19/2022","vin":"5YJYGAEE6MF","components":"VEHICLE SPEED CONTROL,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"When using autosteer or adaptive cruise on I5, our car performed a phantom brake that cause the truck behind us to nearly flip over in order to miss hitting us. We were not in the lane by the divider, there were wide open lanes in front of us to the left and right by half a football field and no overpasses at the time. We slowed from 69 to about 39 before I could correct the braking. This happens so often we do not feel safe using the cruise control at all.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11452943,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/31/2022","dateComplaintFiled":"02/19/2022","vin":"5YJYGAEE5MF","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"The car randomly brakes hard when the cruise control is on. It\u2019s intolerable on roads with a lot of tree shadows or even clouds.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11452948,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/19/2022","dateComplaintFiled":"02/19/2022","vin":"5yjygdee6mf","components":"UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE","summary":"These issues occur w/ no warning, occur randomly, in all conditions.  Issue 1. Vehicle randomly slams on the brakes with no obstructions or vehicles in front. This occurs at highway speeds as well as neighborhood speeds. I'm worried about being rear-ended. This occurs daily. Issue 2. Vehicle thinks oncoming traffic is in same lane and attempts to emergency stop. Issue 3. Upon changing lanes, using auto lane change, vehicle serves back I to lane for no reason.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11452949,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/25/2021","dateComplaintFiled":"02/19/2022","vin":"5YJYGDEF7MF","components":"UNKNOWN OR OTHER,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"Phantom braking has occurred multiple times randomly when autopilot and cruise control are activated.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11452955,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/18/2022","dateComplaintFiled":"02/19/2022","vin":"5YJYGDEF4MF","components":"VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE","summary":"On multiple occasions the car triggers emergency braking when no obstacle is in front of the car, often at high speeds. The car is not equipped with radar, and relies entirely on camera-based adaptive cruise control. this is a safety risk and possible rear end collision cause.  Due to the lack of radar, the vehicle also accelerates to desired speed slowly when using adaptive cruise control while on interstate. Often times resulting in traveling under the speed limit for an extended amount of time, causing a safety hazard.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11452964,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/10/2022","dateComplaintFiled":"02/19/2022","vin":"5YJYGDEE7MF","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"While using adaptive cruise control on I-25 making round trips between Albuquerque and Ft Collins, I have experienced numerous (dozens) phantom braking events. They are so frequent that I have stopped using adaptive cruise control. Almost all of these events occur when there is no traffic and no discernible reason for braking. In many cases, my first response is to look in the rearview mirror since I'm worried that if someone is behind me it would cause an accident since the stop is very unexpected. To date, there has not been a close call. The stopping varies between slight hesitations causing 1-2 MPH decrease to dramatic decreases of over 20 MPH. I have made numerous 'bug reports' using my voice in the car immediately after many of the events. I also scheduled a service call but was told that they examined the software and could find no problem.  There is no warning of an impending braking event.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11452971,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2021","dateComplaintFiled":"02/19/2022","vin":"5YJYGDEE9MF","components":"VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE","summary":"We have had multiple incidents from July through Dec 2021when the vehicle is operating in cruise control and brakes hard for no good reason. Most of these are on highway 86 between Tucson and Sells. For some of those incidents there was an oncoming school bus, which may have been the visual trigger. For others we do not know the cause.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11452972,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/18/2022","dateComplaintFiled":"02/19/2022","vin":"5yjygdee3mf","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"Car slams on brakes at inappropriate times.   Ex: 1.  When a car makes a left turn across my travel lane several blocks away.   2. When a vehicle moves into my travel lane, going the same direction, several blocks in front of me.   3. For no reason I can discern.  Cars behind me often honk. Could easily rear end me.  Thankfully hasn't happened.  You are welcome to inspect it.  Don't think service center has tried to replicate the braking.  No accident so not reports.  Just very scary, thankfully.  No warning lamps, etc.  Anticipating question about dates, happens randomly, but pretty frequently.  At least weekly.  Speed also variable.  Sometimes 35, sometimes 70, and in-between","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11452982,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/16/2022","dateComplaintFiled":"02/19/2022","vin":"5yjygdee8mf","components":"ELECTRICAL SYSTEM,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"Multiple phantom braking incidents using cruise control on 2 lane roads when there is no hazard","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11452985,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/18/2022","dateComplaintFiled":"02/19/2022","vin":"5YJYGAEEXMF","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"Car braked for now reason when the entire roads in front was clear and there was a car behind me. It was a hard brake which scared me and my family. That was very very close to being in an accident.   Need compensation from Tesla for going through such an incident after paying so much money for the car.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11453011,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/05/2022","dateComplaintFiled":"02/19/2022","vin":"5YJYGDEF7MF","components":"VEHICLE SPEED CONTROL,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"On a cross-country trip from Washington, DC to Oklahoma City on Feb 5th and 6th (Saturday and Sunday) I tried to use the \"adaptive cruise control\" for the first time.  Terrifying.  The car would be driving along at 80mph, and then it would suddenly slam on the brakes, seemingly without provocation... with a 30-35mph sudden deceleration (absolutely nobody/nothing in either of the lanes in front of me).  This was not while using the \"full self-driving\" feature, as I did not pay the extra $10k for this functionality, only the adaptive cruise control.  Another very disturbing thing was that when the adaptive cruise control was enabled, it would not allow me to turn off the windshield wipers... and every so often the wipers would just start frantically wiping despite only a small bit of rain hitting the windshield (again, disturbing, as it is very startling when it happens out of nowhere).  Needless to say, after this happened 5 or 6 different times over these two days, I turned off adaptive cruise control and kept it off.  Tried to contact Tesla service, but they kept dodging the issue so I stopped trying.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11453028,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/19/2022","dateComplaintFiled":"02/19/2022","vin":"5YJYGDEF1MF","components":"FORWARD COLLISION AVOIDANCE","summary":"Phantom braking. Vehicle slams the brakes on as soon as it sees an approaching vehicle in the opposite lane. Cruise control is unusable on two lane roads.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11453033,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/31/2021","dateComplaintFiled":"02/19/2022","vin":"5YJYgaee4mf","components":"VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE","summary":"When driving with the cruise control on, the car suddenly and rapidly brakes for no apparent reason.  Nothing in front of the car.  Problem has happened multiple times.  Very hard Braking that if someone was behind us it would likely have caused an accident.    We no longer use the cruise control because we are afraid of it causing an accident.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11453045,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/18/2022","dateComplaintFiled":"02/19/2022","vin":"5YJYGAEE6MF","components":"FORWARD COLLISION AVOIDANCE","summary":"Multiple Emergency braking events basically everytime a semi passed during auto pilot and some phantom braking when only using traffic aware cruise control... Lucky to not get rear ended","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11453050,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/17/2022","dateComplaintFiled":"02/19/2022","vin":"5YJYGDEE4MF","components":"FORWARD COLLISION AVOIDANCE","summary":"This issue has happened numerous times since I\u2019ve taken possession of the car. The vehicle perceives a potential collision when no such potential collision exists. The car will suddenly brake while traveling down the interstate at high speeds (maximum speed limit). Fortunately, no one has been so close behind me that this has resulted in an accident, but it is only a matter of time. I took it in to a Tesla dealership this week to have it looked at. Despite the adjustments made at the dealership, it happened again on my drive home from the dealership. I feel this automatic breaking system is unsafe. It also breaks suddenly at sharp turns or curves in the road, even at low speeds. It doesn\u2019t anticipate the turn and thinks the driver is heading straight into an obstruction. Part of the issue is learning to think like a computer and learning to anticipate what the computer thinks is happening as opposed to what the human driver thinks is happening. It requires constant vigilance.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11452930,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/18/2022","dateComplaintFiled":"02/19/2022","vin":"5YJYGDEE9MF","components":"VISIBILITY/WIPER,FORWARD COLLISION AVOIDANCE","summary":"Wipers have frozen down in place. Car is garaged and the buildup was from the road and not parked accumulation. New car <7k miles.  Phantom breaking on the autopilot system where it will slam on the breaks always at some points on a commute and when driving in some conditions such as oncoming opposite side of road traffic at night with headlights on. The car will momentarily and to an extreme degree sometimes slam on the breaks.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11452662,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/25/2021","dateComplaintFiled":"02/18/2022","vin":"5YJYGDEE3MF","components":"FORWARD COLLISION AVOIDANCE","summary":"I have had over 18 occurrences of phantom braking while on cruise control; rapid deceleration without warning. I reacted by accelerating with the brake pedal. I reported this twice to the service adviser. One response was I needed to return with a date and time when it occurs again.  When I did this, they could not find it in the computer record. They explained this occurs because cruise control is part of the self drive software and that is only in beta stage.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11452664,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"02/13/2022","dateComplaintFiled":"02/18/2022","vin":"5YJYGAEE8MF","components":"ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE","summary":"The Tesla Model Y had a software update at 12:05 am on Feb 13, 2022, which was complete. I drove the car to local YMCA at around 8:15 am on Sunday Feb 13, 2022, for my swim exercise and drove it home at around 9:30 am. I planned to park it by backing up to my driveway so that I can charge it. I positioned my car, with the front facing my neighbor's house. My foot was on brake and my right hand was moving the Drive Stalk towards R for reverse. The car all of the sudden flew forward on its own! It was only stopped after it hit my neighbor's house, making a big hole into her house, and causing severe damages to it outside and inside (smashed furniture and falling glassware), as well as to her landscaping. When this happened, my foot was still on the brake but pushing brake did stop the car. Additionally, hitting a tree also did not stop the car. Only the house and its strong frame stopped the car. The front of the car was totally damaged, including pieces falling out of the car and a big piece under the car falling down. Please come by immediately to take photos and examine damage.  I called 911 immediately. The police and emergency trucks came. Since no one seemed to be visibly hurt (I had a whiplash and headache due to impact but was more was scared and shocked), the emergency medical crew left. The police said they are not making a report because the accident happened in private driveway and no crime was involved. I called Liberty Mutual to file a claim and was directed to file it online.  I never bought the Tesla autopilot package but the new software update showed autopilot is an included package. This is a problem. I called Tesla customer service and reported this serious software malfunction. Thinking back, software problem caused another safety concern that started on Feb 6, 2022. Not only the right passenger door cannot be opened from outside, it also cannot be opened from inside. Someone could be trapped inside. This is a SAFETY alert!","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11452673,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/25/2022","dateComplaintFiled":"02/18/2022","vin":"5YJYGDEE7MF","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"At 55 MPH on clear day, with visible lines the car automatically braked when an on coming truck passed nearby causing near rear end collision.  I have two good videos of this if you wish to see actual conditions. Dealer acknowledged problem but said there was no fix and I should turn off automatic braking.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11452683,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/27/2021","dateComplaintFiled":"02/18/2022","vin":"5YJYGDEE7MF","components":"FORWARD COLLISION AVOIDANCE","summary":"While driving my Tesla Model Y with Cruise Control activated, the vehicle would inexplicably brake/decelerate rapidly without any vehicle traffic in front of the car.  It would occur at its worst while changing lanes, as I approached another vehicle from behind and attempted to change lanes to overtake.  I would either be mostly in the other lane, or had already successfully changed lanes, when the vehicle inexplicably braked/decelerated.  It was alarming, frustrating, and infuriating as it seemed clearly unjustified.    This occurred while on the interstate, which was extremely dangerous given the speed traveling at as well as the number of vehicles that typically travel on the interstate.  I have not used the feature since, and have even attempted to try and disable the feature while still being able to utilize some sort of basic cruise control feature, to no avail.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11452687,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/28/2021","dateComplaintFiled":"02/18/2022","vin":"5YJYGDEE7MF","components":"FORWARD COLLISION AVOIDANCE","summary":"I have owned two Tesla Model Y's, this one from 2021 and a 2022 version as well. Both vehicles have exhibited the type of \"phantom braking\" that I have now seen described by several other owners. When attempting to use either the full Autopilot system (which includes both adaptive cruise control and lane keeping assist), or when using just the adaptive cruise control (without lane keeping), the vehicle would brake suddenly and forcefully. This appears to be in response to a threat perceived by the car, but it would happen on totally clear roads, in great weather, without some of the typical false indicators experienced by \"vision\" based systems. It's noteworthy that both of my cars used the vision-only system, as this vehicle was one of the first ones that Tesla produced that did not include a radar-based system.  I experienced phantom braking so often with this car that I was completely unable to use cruise control. On a ~1,000 mile road trip through Wyoming and South Dakota (with minimal traffic in clear conditions on well-marked roads), I experienced over 100 phantom braking incidents in 4 days of highway driving. After that trip, I never used cruise control again regularly, but I would occasionally attempt to see if it fixed itself, and every time I would turn it on, I would have a phantom braking incident within minutes. I was able to capture a few videos of this behavior that I can send, as well, but I apparently can't do that as part of this form so please let me know how I could provide those, if required.   Finally, the dates that I'm entering below are for the first occurrence of the phantom braking that I experience, but between the two vehicles, I have probably had it happen to me 150-200 times now. I have since sold the second Tesla (largely to avoid these issues), but please let me know if I can provide more info. These cars are not safe right now, and I've been looking for a way to remedy that for a while.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11452702,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/18/2021","dateComplaintFiled":"02/18/2022","vin":"5YJYGDEE7MF","components":"FORWARD COLLISION AVOIDANCE","summary":"Numerous times in the last 6 to 7 months, while driving my tesla on the freeway in auto pilot mode, auto pilot will just turn off and the car will abruptly slow down. Without reason, auto pilot turns off. And because of the settings on my car, this causes the car to quickly slow down.   I rarely use auto pilot because I am afraid it will happen again and I\u2019ll be rear ended.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11452706,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/02/2022","dateComplaintFiled":"02/18/2022","vin":"5YJYGDEE7MF","components":"FORWARD COLLISION AVOIDANCE","summary":"After hearing of the \"phantom braking\" problem with the 2021 Tesla Model Y I thought I'd add my observations.  My car has rapidly, unexpectedly, and without other warning decelerated several times but always when the forward sensors apparently picked up a car crossing in front of me.  Normally, I'd appreciate the help but it has happened several times when the crossing car was well in front of me and there was no cause for alarm from me and no way a tailing car should expect such a dramatic braking action.  Tesla should certainly be asked to review this system and modify the braking action so that it is more gradual for distant cars or preceded by a moderate sound alert for concerning but not immediately threatening front-crossing cars.  I should also note that the warning sound seems to go off at appropriate times as I approach stopped cars and it doesn't brake inappropriately when I approach stopped cars.  The only problem I've noticed is cars crossing in front of me, mostly from my left to right, when I'm still comfortably distant from that car.  Hope this helps.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11452709,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/06/2022","dateComplaintFiled":"02/18/2022","vin":"5YJYGDEE1MF","components":"VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE","summary":"I have already reported this to TESLA and they did nothing for the following except to ask for a \"time stamp\". As I'm driving in Auto or Full self drive mode the car will suddenly brake as though there is something on the road in front of the car and at the time there is nothing present on the road or coming out into traffic. The car will make an alarm noise (internally) as though I did something wrong and as I said will decrease in speed dramatically and scare the driver behind me if there is a driver present.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11452721,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/08/2022","dateComplaintFiled":"02/18/2022","vin":"5YJYGDEF3MF","components":"VEHICLE SPEED CONTROL,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"While driving with cruise control engaged my car has now on several occasion suddenly and without warning applied the brakes on its own when there was no reason for the brakes to have been applied.  Sometimes it has done it when a truck is approaching in the opposite direction, but sometimes it does it for no reason at all.  Recently it did it with such severity that it was clear to me that if a car had been behind me I would have been hit from behind.  Also, it was startling to the point where I could have lost control of my vehicle.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11452764,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2022","dateComplaintFiled":"02/18/2022","vin":"5yjygdee6mf","components":"FORWARD COLLISION AVOIDANCE","summary":"The driver assist feature was engaged, what TESLA calls FSD, full self-driving.  This has happened multiple times where the car will slam on the brakes, even on the highway for obstacles not in the car's path. For example,  a car is on the exit ramp and I am in the adjacent lane.  The car on the exit ramp slows down to make its exit and the TESLA will slam on the brakes.  The TESLA also has done this for cars making turns.  It will not brake until the last second and then it slams on the brakes, even after the car in front of me has turned.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11452770,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/17/2022","dateComplaintFiled":"02/18/2022","vin":"5yjygdeexmf","components":"SERVICE BRAKES","summary":"The contact owns a 2021Tesla Model Y. The contact stated that while driving at approximately 72  mph on autopilot when the vehicle suddenly activated the braking system. The contact took the vehicle off of autopilot mode causing the vehicle to function correctly. The contact had not informed the dealer. The vehicle had not been diagnosed or repaired. The manufacturer was not made aware. The approximate failure mileage was 7,000.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11452796,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/18/2022","dateComplaintFiled":"02/18/2022","vin":"5YJYGDEE9MF","components":"FORWARD COLLISION AVOIDANCE,LANE DEPARTURE","summary":"After seeing news reports about the problems with Tesla \"phantom braking\", I realized this is not an issue localized with my vehicle. I also have this problem where the car will slam on the brakes when using the advanced cruise control system. It's jarring, to say the least. I reported the issue to Tesla a month after buying the car (10/21) and they instructed me to do a power cycle on the car but this has not helped. Incidenct occurance varies on the type of driving, but it's probably every 5 miles or so on a 2-lane road.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11452798,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/31/2021","dateComplaintFiled":"02/18/2022","vin":"5YJYGDEE6MF","components":"UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE","summary":"I am aware that NHTSA is investigating Tesla over the emergency braking issue  when using its advanced features.  When I have read articles about this they always reference auto pilot or full self driving.  I wanted to make sure you knew that this issue also impacted adaptive cruise control.  When I brought my Model Y home in August of last year I quickly learned I could not safely use the adaptive cruise control.  I live in rural NE Iowa, and mainly drive on two lane roads.  If I was on a downhill slope and meeting a vehicle with any kind of height to it the car would activate emergency braking, even though the other vehicle was completely in its own lane.  It appears to me this issue has gotten better as updates have been issued the last six months and I have started to gingerly use cruise control again.  It is common in the winter here to have tall piles of snow in parking lots.  I also noticed on a sunny day I could drive right up to one of these piles when parking.  It was striking that that huge pile of snow was invisible to the vehicle.  Any other time I approach a barrier (e.g. pulling in to my garage) it gives all manner of warnings and a visual indication of how far you are from the wall.  This issue would be much more dangerous if an analogous situation occurred using Autopilot or FSD.  It is my understanding that for the 2021 Y Tesla went to just a camera based system (dropped LIDAR).  I don\u2019t know if that is what caused these problems or not.    The car is a joy to drive.  BUT, Tesla\u2019s habit of releasing updates and features to the masses before they are fully tested is dangerous in my opinion.  There are more Tesla\u2019s on the roads these days, at some point the accidents are going to add up.  The ability to update systems that control how a car is operated/functions is relatively new.  I would offer that the processes around how these updates are managed should be the subject of a separate investigation.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11452829,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/26/2021","dateComplaintFiled":"02/18/2022","vin":"5YJYGDEE1MF","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"Per previously reported cases, by Tesla Y suffers from \u201cphantom braking\u201d when I am using adaptive cruise control at highway speeds.  In general it will decrease up to 20MPH very suddenly.  This is always in response to a falsely detected hazard; it will sometimes do the same when passing a vehicle that has exited an off ramp and has break lights on but is no longer in my lane of traffic.  in general i drive with maximum 5-6 car lengths in my adaptive cruise control and this should not be happening.  This has been an intermittent but ongoing issue through 2021; have not experienced in 2022 but have not done a lot of high way driving.  Scares the heck out of my passengers.  Love the car but please fix the software or it will be my last Tesla.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11452834,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/03/2022","dateComplaintFiled":"02/18/2022","vin":"5YJYGDEE8MF","components":"UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE","summary":"I DO NOT DRIVE THIS CAR OFTEN, BUT WHEN I WENT ON A ROAD TRIP FOR TWO WEEKS OVER CHRISTMAS I NOTICED THAT THE CAR WHEN IT WAS IN CRUISE CONTROL WOULD PICK UP VEHICLES COMING TOWARD ME ON A TWO LANE ROAD AND SUDDENLY SLOW DOWN.  IT GOT MUCH WORSE COMING HOME WHEN I WAS IN NEW MEXICO ON I25 GOING NORTH.  IT WOULD SUDDENLY SLOW DOWN COMING UP TO A CREST OF A HILL WITH NO OTHER VEHICLE AROUND ME.  IT ALSO PICKED UP SEMIS GOING SOUTH THAT WERE HUNDREDS OF YARDS AWAY FROM ME.  IT HAPPENED NUMEROUS TIMES AND SCARED MY WIFE.  WHEN I WAS HOME I SET UP AN APPOINTMENT WITH TESLA SERVICE.  THEY LATER CANCELLED IT AS THEY DID NOT SEE IT AS A PROBLEM.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11452863,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/06/2022","dateComplaintFiled":"02/18/2022","vin":"5YJYGDEE9MF","components":"VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE","summary":"While driving on the interstate (divided) highway at 73 mph with adaptive cruise control engaged, the vehicle abruptly braked.  There were no other vehicles or obstructions within 250' at the time of braking.  No warning lights or messages appeared.  To correct the situation, I immediately pressed the accelerator to increase speed.  Conditions: daylight, dry road surface.  If another vehicle was following close by this could have caused an accident.  I've had the car about 7 months and this type of braking has occurred 7 times, all with no vehicles nearby.  It has happened both in the daytime (6) and night (1) at similar speeds mention above.     I brought car in for service at Tesla on two occasions for this problem and they could find no faults in the software or braking.  Basically, I was told Tesla continues to update software.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11452870,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2021","dateComplaintFiled":"02/18/2022","vin":"5YJYGDEEXMF","components":"FORWARD COLLISION AVOIDANCE","summary":"Autopilot suddenly breaks to a dangerous levels while driving in the highway. Sometimes this happens with incoming cars/trucks on the other line. I have to manually take over control as I am worried I might be rear ended. These events are very likely to happen at least once on a given commute. This sudden braking also happens while going over a certain bridge.  This has happened to all drivers in this car.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11452886,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/17/2022","dateComplaintFiled":"02/18/2022","vin":"5yjygdee9mf","components":"UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE","summary":"Phantom braking when using Tesla autopilot","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11452887,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/17/2022","dateComplaintFiled":"02/18/2022","vin":"5yjygdee3mf","components":"VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE","summary":"This has happened multiple times. I am on the highway and have the cruise control set. The car suddenly decelerates but there is nothing in front to cause this. It is very jarring to me as the driver and to those behind me.  When it happened during the day time I think it reacted to a shadow in the road from an overpass.  It happened last night when it was dark. I had stopped using the cruise control because of the uncertainty, but decided to try it again on my trip yesterday. I received the car in September and I believe this has happened four times. I am reporting this now because I heard of the investigation. Now, I will keep closer track of the times, conditions and other facts.  I have not reported it previously to Tesla, but will do so now. I looked on the Tesla forum and it is clearly a known issue.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11452701,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/16/2021","dateComplaintFiled":"02/18/2022","vin":"5YJYGDEE9MF","components":"FORWARD COLLISION AVOIDANCE","summary":"My 2021 Tesla Model Y has two problems related to braking: (1) frequent unexpected and unnecessary slowdowns while driving on Autopilot adaptive cruise control. The vehicle seems to believe something is in the road but it is not the case. This has been called \"phantom braking\" by many online reports. I experience this on nearly every drive where adaptive cruise control is engaged. (2) On one occasion the car locked up its brakes and began swerving to the left for no reason whatsoever. An alarm appeared on the screen and audible tones and a video was automatically saved. The event lasted only a second but would surely have caused a collision if another car was following me. The event occurred as I passed an oncoming truck on a two lane highway at night in good visibility. I was driving manually. Adaptive cruise control and auto steering were *not* engaged at the time. The extreme braking event was caused by the Adaptive Emergency Braking (AEB) system.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11452783,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/17/2022","dateComplaintFiled":"02/18/2022","vin":"5YJYGAEE0MF","components":"FORWARD COLLISION AVOIDANCE","summary":"\"phantom\" braking occurred 2/17/22 ~ 630pm driving in parking lot, not in autopilot no people or other cars nearby went from 15mph to 0 instantly screen showed a person directly in front of car - no one there was foggy with light rain","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11452335,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/11/2022","dateComplaintFiled":"02/17/2022","vin":"5YJYGDEE7MF","components":"FORWARD COLLISION AVOIDANCE","summary":"The vehicle engages automatic emergency braking frequently and repeatedly without reason, especially on two lane highways with oncoming traffic. This occurs during the day and at night.  The vehicle also engages phantom braking (without emergency braking notifications) during normal driving on freeways and highways.  Video of this incident is also available.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11452391,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/15/2022","dateComplaintFiled":"02/17/2022","vin":"5YJYGDEE0MF","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"with cruise control on, when large vehicles (in their respective lane), would approach in opposite direction, the car would brake. Sometimes lightly, once (tour bus approaching) at 60 mph, the brakes were slammed on, with the car behind us nearly rear ending us","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11452402,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/03/2022","dateComplaintFiled":"02/17/2022","vin":"5YJYGDEE0MF","components":"FORWARD COLLISION AVOIDANCE","summary":"Phantom braking, rapid deceleration occur without warning and randomly.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11452414,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/16/2022","dateComplaintFiled":"02/17/2022","vin":"5YJYGDEE1MF","components":"VEHICLE SPEED CONTROL,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"Two phantom braking incidents on loop 202 Wednesday night","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11452420,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/26/2022","dateComplaintFiled":"02/17/2022","vin":"5YJYGDEE6MF","components":"BACK OVER PREVENTION","summary":"The display of the rear view camera on the screen is not synched. Sometimes it shows something that happened moments earlier. For example, it may show me as I am walking toward the car. Then it \u201clags\u201d as you back up, meaning that it shows you in an earlier position than where you really are. This is super dangerous as it may not show the real time presence of another car, a pedestrian who is crossing behind your car as you back up, or an object. It also give the driver the false sense of being in the wrong place. We have two Teslas, this is a model Y and the other is a model 3. We have experienced the same problem in both since Tesla pushed a software update in January. I notified Tesla and asked for a repair. The response was that a software patch would be forthcoming. That was weeks ago. Again, this is a super dangerous flaw in the software for the display of the back up camera. I am worried that a pedestrian will get run over by a Tesla driver who does not \u201csee\u201d that pedestrian in the back up screen, or a crash.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11452428,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/05/2022","dateComplaintFiled":"02/17/2022","vin":"5yjygdef3mf","components":"VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE","summary":"When using basic Tesla Autopilot (AP) on side roads or highways the car will experience \u201cphantom braking\u201d with no other vehicles around. Phantom braking is where the car will slam on the brakes because it sees a safety issue ahead. I was driving on a highway at 60mph and engaged AP after about 5 miles the car brakes hard and fast down to around 40mph and then sped back up to 60mph after about 50 yards. It did this twice on the drive home. If we have an 18 wheeler behind us and they\u2019re not paying attention they would definitely rear end our car.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11452436,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/16/2022","dateComplaintFiled":"02/17/2022","vin":"5YJYGDEEXMF","components":"VEHICLE SPEED CONTROL,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"The adaptive cruise control and lane assist on the Tesla Y models are defective and pose significant risk to drivers, occupants and surrounding traffic. Phantom braking and sudden slowing are common place and many times unpredictable. Countless times when oncoming traffic in the other lane approaches, sudden braking and aggressive slowing will occur especially if this happens to be a logging truck or larger vehicle. Coming under any overpass or bridge will also produce phantom braking. This will happen countless times in a single trip rendering the adaptive cruise useless. I complained to Tesla and was called by the corporate office in Denver and told that this is a reality and it was my responsibility to \"teach the neuro-net\" that it's phantom braking was an error by accelerating aggressively during those episodes and producing \"bug reports\" to Tesla! I have had this Tesla 3 months now and have stopped using the cruise control and lane assist because of safety concerns. My attempts at \"teaching\" the computer the correct response has utterly failed. I have had 3 episodes that I know of that someone following closely behind me had to take evasive action which precipitated \"road rage\" type behavior on their part for no fault of my own. Tesla has made no effort to correct this defect and have even cancelled my repair appointments stating it was\"not needed\". Every Tesla owner I discussed this issue with has a similar experience. Eventually someone will get injured or killed due to this defect.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11452458,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/17/2022","dateComplaintFiled":"02/17/2022","vin":"5YJYGDEE3MF","components":"FORWARD COLLISION AVOIDANCE","summary":"I've been having problems with phantom braking, primarily on highways. This problem has gotten much worse in the last month or two. The car will unexpectedly brake while either autosteer or adaptive cruise control are engaged while driving on the freeway, and typically (although not exclusively) when my speed is approx. 70-80 MPH (where speed limit is 75-80 MPH). This will happen approx. once every half hour, although it is sporadic and often happens in spurts. Until about 1 month ago this would happen only while autosteer was engaged. However, during the last month or so ago this has also been happening while adaptive cruise control is engaged (without autosteer engaged). It happens most often when I am in the left lane passing a semi-truck which is in the right lane, although it happens other times as well. Always without any warning. It has happened a total of probably 20-30 times in the last 2 months (approx. 5,000 miles). Sometimes it manifests as a gentle, almost tentative tap on the brakes, whereas other times it is a fairly jarring with sudden hard braking. It has not caused any accidents or incidents, but I am concerned about it happening when a car may be behind me. Because of that, I will often disengage cruise control or autosteer if other cars are close behind me. My car software is equipped with Full Self Driving, but the FSD (beta) has not been downloaded.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11452471,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/10/2022","dateComplaintFiled":"02/17/2022","vin":"5YJYGDEE3MF","components":"VEHICLE SPEED CONTROL,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"When the traffic aware of cruise control or auto pilot is engaged, particularly on two-lane roads with opposing traffic, phantom breaking occurs with about 90% of the approaching semi tractor trailers, and perhaps 25% of the approaching automobiles.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11452479,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/03/2022","dateComplaintFiled":"02/17/2022","vin":"5YJYGAEE3MF","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"Phantom braking at all speeds both on city streets and on highways.  On the highway 138 between Palmdale and Victorville California I was unable to use cruise control because the car would continually brake.  I was the only car on the road at the time.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11452494,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2022","dateComplaintFiled":"02/17/2022","vin":"5YJYGDEE3MF","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"My Tesla Y suddenly decelerates while in cruise control at the same location on a highway. It occurs when I am passing an exit ramp, but not exiting. The car reads the exit ramp speed of 45 and suddenly decelerates from. 65 to 45. It never reads exit ramp speed when I am not using cruise control and am exiting.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11452540,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/25/2021","dateComplaintFiled":"02/17/2022","vin":"5YJYGDEE3MF","components":"FORWARD COLLISION AVOIDANCE","summary":"I too have had an issue were without warning or provocation when on cruise control, whenever a semi-truck approached in the oncoming lane, or on four-lane divided highways, my car decelerated from 75 miles per hour to 40 miles per hour in a matter of seconds. I have also had the car phantom break when going under a overpass on a highway and while crossing 2 lane bridges. Luckily no accidents so far but definitely terrifying.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11452559,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/17/2022","dateComplaintFiled":"02/17/2022","vin":"5yjygdee1mf","components":"FORWARD COLLISION AVOIDANCE","summary":"This car is subject to frequent \"phantom braking\" .   Using adaptive cruise control or full self driving, the car will occasionally brake hard for no logical reason.  This happens every time I drive the car on two lane roads, i.e., with vehicles approaching from the opposite direction in the opposite lane.  It happened from the time I took delivery until the present.  It happened today (2-17-22).   In 90% of cases, the phantom braking is triggered by a large vehicle - semi truck or bus, approaching from the opposite direction.  In 10% of cases, the cause is either not clear, or caused by a smaller vehicle.   The phantom braking occurs in all lighting conditions - right sunlight,  overcase, night.   The vehicle has not yet been inspected by Tesla.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11452560,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2021","dateComplaintFiled":"02/17/2022","vin":"5YJYGDEF8MF","components":"FORWARD COLLISION AVOIDANCE,LANE DEPARTURE","summary":"The vehicle sometimes brakes dangerously hard at highway speeds, nearly causing the vehicle behind me to nearly rear-end me.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11452581,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/12/2022","dateComplaintFiled":"02/17/2022","vin":"5YJYGDEE2MF","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"Phantom breaking while driving with cruise control.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11452605,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/15/2021","dateComplaintFiled":"02/17/2022","vin":"5yjygdee8mf","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"On almost all my long highway trips (about 4 hours long), if I have traffic aware cruise control (TACC) enabled on my Tesla Model Y, I experience one or more episodes of phantom braking.  The first time it occurred I had owned the car for only a few weeks and was not yet accustomed to its fast acceleration.  I was driving at about 70mph on a clear day with no one in front of me when the car suddenly braked.  My first impulse was to hit the brake to disengage TACC, but I realized that would slow down the car more, increasing the chance I might be rear-ended.  So I hit the accelerator and rocketed back up to 80mph before settling back to normal speeds.  I was fortunate to be on a straightaway with no one ahead of me.  Since then I have experienced phantom braking with TACC enabled under similar circumstances, i.e., with no cars or trucks in front of me and in clear weather in daytime.  With more experience, I have noticed that the problem happens more often when I am passing a truck on the highway, especially when doing so around a curve.  In past years I have driven numerous rental cars with adaptive cruise control and have never experienced anything like the phantom braking of the Model Y.  This is not normal behavior and I hope you can get Tesla to fix it.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11452616,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/17/2022","dateComplaintFiled":"02/17/2022","vin":"5YJYGDEE9MF","components":"FORWARD COLLISION AVOIDANCE","summary":"While driving in autopilot the car will randomly slam on the breaks multiple times at all speeds from 30-60mph even when the road is empty. This can increase if a large bus/truck is on the other side of the road in the opposite direction.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11452627,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/15/2022","dateComplaintFiled":"02/17/2022","vin":"5YJYGDEE7MF","components":"FORWARD COLLISION AVOIDANCE","summary":"Anytime we are using the adaptive cruise in our Model Y, we have experienced \"phantom braking\" issues where the car suddenly brakes for no apparent reason, decreasing cruising speed from 60-70 mph by as much as 20 mph all at once. This mostly occurs on two lane highways and with oncoming vehicles that are larger (truck, etc.). Also sometimes occurs cresting a hill. It happens so often that we do not use the crusie control feature unless we are on an interstate with dividers between oncoming traffic and ourselves. Any rural two-lane highway causes multiple incidences of \"phantom braking\" every time we use it. Literally happened dozens of times at this point.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11452639,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/21/2021","dateComplaintFiled":"02/17/2022","vin":"5YJYGDEE4MF","components":"SERVICE BRAKES","summary":"I\u2019ve had this vehicle since June 2021 and experienced times when it would automatically brake abruptly, as if I were about to hit the vehicle in front of me. The first couple of times, I thought it was something I had to calibrate within the digital dashboard,  but realized that it wasn\u2019t something that could be adjusted \u2014 it was just the vehicle\u2019s way of using it\u2019s sensors to prevent me from colliding with the vehicle in front of me. The problem is that I wasn\u2019t ever in danger of hitting anything in front of me. There were even times when I was gradually braking, but the vehicle automatically took over and broke for me. The painful part of it is that when this happened, it was so sharp and abruptly braking that I could feel my head jerk forward. It wasn\u2019t until recently that I learned that this is actually a very big problem experienced by many other Tesla Model Y owners \u2014 called \u201cPhantom Braking\u201d. I\u2019ve also had many other issues with the vehicle\u2019s operating system, and have had to bring the vehicle in for Tesla service 5-6 times within a period of 7 months of taking lease of the vehicle.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11452642,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2021","dateComplaintFiled":"02/17/2022","vin":"5yjygdee3mf","components":"FORWARD COLLISION AVOIDANCE","summary":"We are familiar with managing the controls which, in my experience, operate similarly to other vehicles with similar safety and driver-assist features. Unfortunately, in regards to the effectiveness and ease of operation of the TACC, our Tesla is by far the worst of the 5 vehicles with which I'm familiar. The experience of managing TACC with oncoming traffic is frustrating, distracting and sometimes unsafe. Autosteer, because it builds on TACC's systems, is similarly deficient although the features it provides would be extremely welcome when TACC is improved. Nearly every oncoming large truck (including many pickup trucks) caused TACC to brake the car TACC assisted braking was inconsistent. Sometimes an immediate, slight reduction in speed (5-10mph) and other times it was an immediate major reduction in speed, on the order of half-speed within 3 - 5 seconds. It was common to have the car brake from 65 - 35 for no other reason than a large, oncoming truck. After 3 or 4 occurrences of heavy braking, I would turn off TACC and manually maintain speed with the accelerator. This in itself is fatiguing and I would eventually resort to a system in which I would disengage TACC when approached by a truck, usually 200 - 300 yds away and then reengage when traffic was clear Heavy braking was severe enough that, if a there had been a closely following/unaware car, it would have rear-ended our vehicle TACC (and Autosteer) seem \"happiest\" when following other vehicles and, even on 2 lane highways, phantom braking was much less frequent A standard cruise control (no Traffic Assist except for Following Distance) is not available but would be welcome Summary: On the Interstate Highway system TAAC works reasonably well but could use improvement. On 2 lane highways TACC is more work and less safe than operating the vehicle manually and, as a system designed to reduce driver workload and improve safety, it fails.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11452645,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/17/2021","dateComplaintFiled":"02/17/2022","vin":"5YJYGDEE6MF","components":"FORWARD COLLISION AVOIDANCE","summary":"Several times over the past 6 months the car suddenly slowed down without any reason while driving on autopilot with nothing ahead of it on highway (there was no change of speed limit so that can\u2019t be an explanation). Also known as \u201cphantom breaking\u201d","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11452647,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/17/2022","dateComplaintFiled":"02/17/2022","vin":"5YJYGDEE7MF","components":"FORWARD COLLISION AVOIDANCE","summary":"I\u2019ve been driving my Tesla mostly under autopilot about 90% of the time over the past 4 months. During that time, I\u2019ve experienced about 30 or more phantom braking issues where the automatic braking system will engage when there is no object in front of the car. It\u2019s all happened when autopilot was engaged. It happens during the day, generally on a single lane road, and also at night when on coming traffic lights are blinding. Each time it causes the car to rapidly slow down and causes the car behind me to slam on their brakes, potentially causing an accident. This needs to be fixed since it\u2019s safety risk.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11452355,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/12/2021","dateComplaintFiled":"02/17/2022","vin":"5YJYGDEE8MF","components":"FORWARD COLLISION AVOIDANCE","summary":"North bound on interstate highway, my vehicle rapidly deaccelerated and then accelerated without warning","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11452358,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/24/2022","dateComplaintFiled":"02/17/2022","vin":"5YJYGDEE5MF","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"In 16 months I have experience 2 episodes of dramatic emergency braking while traveling at highway speed in the carpool lane adjacent to a concrete barrier wall estimated 5 feet high on the left side of the vehicle. The car decelerated from 65 mph to roughly 30 mph in roughly 2 to 2.5 seconds. Had someone been following at an unsafe distance an accident would have occurred. Thankfully it did not. I never experienced this in my previous Tesla Model S. Overall I love the vehicle, but these 2 incidents were disconcerting.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11452359,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/12/2022","dateComplaintFiled":"02/17/2022","vin":"5YJYGDEE5MF","components":"VEHICLE SPEED CONTROL","summary":"Several times (at least 4 times) on various trips, I was driving on the interstate going at least 70 mph and I had cruise control on.  I DO NOT have autopilot.  If the highway was blacktop and I approached a white concrete bridge deck, the car suddenly brakes.  Also, twice I was next to a tractor trailer (I was in the left lane and the tractor trailer was in the middle lane to my right) and the car braked suddenly.  I thought the car \u201canticipated\u201d that the trailer was coming into my lane.  Regarding the white concrete bridge deck, I wonder if the car \u201csaw\u201d a wall ahead and that is why it braked.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11452375,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/16/2022","dateComplaintFiled":"02/17/2022","vin":"5YJYGDEE8MF","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"Hello, my Tesla Model Y frequently brakes unexpectedly causing me concern in traffic I could be rear-ended. This happens when engaged in FSD Beta software version 10.9 currently and has happened in all previous versions of the software as well. I have held a commercial drivers licnese and want everyone on the road to be safe as possible. The car brakes hard reducing speed 15mph in a second.   The car has also attempted to take off from a red light when the first car at an intersection treating it as a stop sign when when several lights are present indicating a solid red and the screen in car shows me solid red as well. I have had to intervene many times to prevent accidents.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11452409,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/15/2022","dateComplaintFiled":"02/17/2022","vin":"5YJYGDEFXMF","components":"ELECTRICAL SYSTEM,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"Car rapidly brakes when in cruise control and auto pilot. Will also rapidly brake when a car passes by. It will always be random and sudden. Also, occasionally the screen will turn off and I will lose the screen completely and not know my speed.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11452430,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/17/2021","dateComplaintFiled":"02/17/2022","vin":"5YJYGDEE2MF","components":"FORWARD COLLISION AVOIDANCE","summary":"The contact owns a 2021 Tesla Model Y. The contact stated while driving with the cruise control activated, the vehicle erroneously applied the brake. The contact stated that the brakes were immediately released independently of driver assistance. There were no warning lights illuminated. The failure had occurred approximately 6 - 10 times. The contact had not taken the vehicle to the dealer. The manufacturer was not made aware of the failure. The approximate failure mileage was 1,000.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11452441,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/13/2021","dateComplaintFiled":"02/17/2022","vin":"5YJYGDEF0MF","components":"VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE","summary":"The cruise control on my Model Y frequently slams on the brakes for no apparent reason (no obstacle or vehicle in my lane).  This happens at all speeds (from 30mph to 75mph).  The cruise control is so unsafe and scary that I will not use it at all with other passengers in my car or when I have a car following me.  My car slams on the brakes so hard it makes it completely unsafe for me and the people following me.  In my opinion, it drastically increases the chances of being involved in a rear-end collision.    There is no ability in the Model Y to use cruise control that is not adaptive-based.  Until this problem is fixed, Tesla needs to offer a cruise control option that is 100% controlled by the driver (standard cruise) where the speed and brakes cannot be changed by the car.  My car has not been inspected by the manufacturer and this has not been reported to the manufacturer because it is a widespread and known problem, and Tesla is not currently doing anything to help others who have reported the issue.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11452449,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/11/2022","dateComplaintFiled":"02/17/2022","vin":"5YJYGDEE1MF","components":"FORWARD COLLISION AVOIDANCE","summary":"When driving with cruise control on I experience issues with sudden braking.  Sometimes it seems like it may be an error due to on coming traffic (particularly trucks), but sometimes it\u2019s due to blind curves or small humps (such as an interstate bridge/overpass) where the pavement is a different shade.  Typically I\u2019ll be at cruising speed 60-75mph and braking will be sudden and aggressive, to about 45mph.  This has happened numerous times since purchase in June 2021.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11452466,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/03/2022","dateComplaintFiled":"02/17/2022","vin":"5YJYGDEE3MF","components":"FORWARD COLLISION AVOIDANCE","summary":"While driving on C-470 in Colorado, eastbound approaching the Quebec St. exit, I was in the right lane. A car was exiting the highway while I continued straight. I was 2 sec behind this car and the car was in the exit lane, while I continued on the right lane. However, the highway curves to the left here. A straight forward view shows this car mostly in front of me.  The Model Y braked excessively, from 65 to 45-50 before I could press the accelerator to continue forward. I would be worried of a rear end collision if there were a car behind me.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11452507,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/16/2022","dateComplaintFiled":"02/17/2022","vin":"5YJYGDEE6MF","components":"FORWARD COLLISION AVOIDANCE","summary":"The contact owns a 2021 Tesla Model Y. The contact stated while driving at highway speeds with the cruise control activated, the vehicle had erroneously applied the brakes causing the vehicle to reduce the speed. The failure had occurred on multiple occasions. The cause of the failure was not yet determined. The local dealer and manufacturer were not notified of the failure. The failure mileage was 10,000.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11452519,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/06/2022","dateComplaintFiled":"02/17/2022","vin":"5YJYGDEE2MF","components":"FORWARD COLLISION AVOIDANCE","summary":"I have had issues since i purchased this vehicle in march of 2021 where driving down the highway with Adaptive Cruise Control enabled and it will suddenly slam on the brakes at highway speeds with no other vehicles around.  This sudden braking is so severe at times that everyone in the car is thrown forward and bracing for a false impact.  This has caused several close calls for vehicles following me. Also the severity of the braking in winter weather causes the vehicle to lose traction and potentially place all the occupants and others on the road at risk.  During my time in the FSD Beta program i was able to report all of these events, sometimes dozens of times a day.  Eventually I asked to be removed from the program as it seemed worse in the program than when on a standard build version of the software.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11452521,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/15/2022","dateComplaintFiled":"02/17/2022","vin":"5YJYGDEE9MF","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"Our Tesla started last month braking suddenly and hard when cruise control was enabled. This is happening at night when cars are passing us going in the opposite direction.   At no point did the braking occur due to cars actually being in our lane or potential accident. These braking errors happen when normal driving conditions under or at the speed limit with clear visibility.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11452527,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/12/2022","dateComplaintFiled":"02/17/2022","vin":"5YJYGDEEXMF","components":"VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE","summary":"While driving at highway speeds I have recently had repeated unexpected breaking events occur while using adaptive cruise control.  It happens without warning and for no apparent reason.  The breaking is significant and could easily result in a rear end collision.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11452573,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/18/2021","dateComplaintFiled":"02/17/2022","vin":"5YJYGDEE2MF","components":"FORWARD COLLISION AVOIDANCE","summary":"On 2021 August 18 Wednesday at approximately 2:40 pm (Eastern time USA) and again at 2:59 pm, my Model Y braked severely while driving at high speed.  Weather: Moderate to heavy rain due to passage of the remnants of Hurricane Fred.  Location - incident 1 (about 2:40 pm): Pennsylvania Turnpike eastbound, just west of the Somerset exit. Location - incident 2 (2:59 pm): PA 219 South (limited-access expressway) near Meyersdale, PA.  Situation/speed - incident 1: (2:40 pm): Driving in the passing lane traveling at approximately 70 mph. Cruise control was engaged. Situation/speed - incident 2: (2:59 pm): Driving in the passing lane traveling at approximately 70 mph. Cruise control was engaged.  Description of incident (2:40 pm): The incident happened on a downhill curve while passing another vehicle when the Model Y braked suddenly and sharply. The speed dropped from approximately 70 mph to approximately 40 mph. The area was a construction zone but not an active construction zone at the time. There were construction barrels and flags on the shoulder of the left lane. There were concrete Jersey barriers/K-rails in the median strip between the eastbound and westbound lanes. The lane markings were visible but may have become obscured by rain/mist and a vehicle in the right lane. There was no vehicle behind the Model Y.   Description of incident 2 (2:59 pm): While passing another vehicle the Model Y braked suddenly and sharply. The speed dropped from approximately 70 mph to approximately 55 mph. The area was a staging area for a construction zone but not an active construction zone at the time. There were construction barrels and flags on the shoulder of the left lane but no other barriers or fences. The lane markings were visible but may have become obscured by rain/mist and a vehicle in the right lane. There was no vehicle behind the Model Y.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11452602,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/17/2021","dateComplaintFiled":"02/17/2022","vin":"5YJYGDEE3MF","components":"ELECTRICAL SYSTEM","summary":"The contact owns a 2021 Tesla Model Y. The contact stated while driving 55 MPH in autopilot mode, a truck in the middle passing lane going in the opposite direction, approached the vehicle, and the vehicle stopped abruptly. There was no warning light illuminated. The contact continued to drive the vehicle. The contact stated that the failure reoccurred while driving. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed nor repaired. The failure mileage was approximately 300.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11452193,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/14/2022","dateComplaintFiled":"02/16/2022","vin":"5YJYGDEE2MF","components":"FORWARD COLLISION AVOIDANCE","summary":"Traffic aware cruise control frequently hard brakes / emergency brakes on 2 lane roads when large vehicles such as semis and dump trucks approach in the opposite direction even though all vehicles are properly in their respective lanes.  This presents a serious risk of being rear ended as well as heart attack for startled passengers. TACC is so bad it's not just unusable it is unsafe.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11452165,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/14/2022","dateComplaintFiled":"02/15/2022","vin":"5yjygdee5mf","components":"FORWARD COLLISION AVOIDANCE","summary":"Please see attached pdf complaint letter regarding relentless phantom braking in my 2021 Tesla Model Y. Let me know if there is a problem reading this letter.  Thanks","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11452139,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/04/2022","dateComplaintFiled":"02/15/2022","vin":"5YJYGDEE9MF","components":"VEHICLE SPEED CONTROL,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"While using TACC ( traffic aware cruise control) the car would suddenly break and beep warning sounds. Happened randomly and at various speeds but seemed to correlate most with trucks in the left lane. Some colors seemed to be picked up more than others. Bridges and shadows also triggered it. It was my first long trip in the Tesla Y and so experienced these horrible, unpredictable episodes around 40 - 60 times during an 8 hour drive  mostly on highways - many of them two way","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11451909,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/05/2022","dateComplaintFiled":"02/14/2022","vin":"5yjygdee7mf","components":"VEHICLE SPEED CONTROL,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"While using adaptive cruise control driving at the I-25 speed limit in northern New Mexico on Feb. 5, 2022, when I went to pass a tractor-trailer rig on a left-turn stretch of freeway, the brakes suddenly slammed on hard (phantom braking), though there was no endangerment in the driving situation.  This happened twice on this trip.  In both instances, it was while legally passing a big rig on the interstate at the speed limit, with our car in the left lane and the truck in the right.  We've taken this vehicle on long interstate road trips through the Mountain West before, and never encountered this problem before in similar circumstances.  There must have been some software upgrade that made the car more dangerous and unreliable to drive while using cruise control on freeways with tight bends.  Now I don't trust the vehicle and won't be using cruise control until this problem is remedied.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11451979,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/22/2021","dateComplaintFiled":"02/14/2022","vin":"5YJYGDEE7MF","components":"UNKNOWN OR OTHER,BACK OVER PREVENTION,FORWARD COLLISION AVOIDANCE","summary":"First, the car was not in auto pilot mode or cruise control. The car was driven into the garage, 22 inches from the landing and put in park. The \u201cP\u201d was lit so it was in park when it suddenly lurched forward and hit the landing and the four way flasher came on. Damage has been repaired but was $2500. Per Tesla, the car was not at fault and the car functioned as intended but it was driver error. With all the safety features that this car has, why did it not sound a warning or apply brakes to prevent this from happening. I have read about hundreds of thousand\u2019s of incidents of sudden unintentional acceleration but yet nothing has been done about it. There is another problem with phantom braking when the car suddenly stops if you use the cruise control. I do not use cruise control because of this problem. Tesla continues to add games and other nonsense but have done nothing to fix these problems.  I reported this to the Minnesota Attorney Generals office and they suggested that I contact the nhtsa. Their response from Tesla was also that it was driver error and it was not, the car was in park.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11451848,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/12/2022","dateComplaintFiled":"02/14/2022","vin":"5YJYGAEE2MF","components":"FORWARD COLLISION AVOIDANCE","summary":"When using the cruise control (and, by extension, Autopilot) feature, the car often brakes unexpectedly and in some cases dramatically for no obvious reason.  I often use cruise control on single lane undivided roads that have speed limits between 35-50mph.  When using cruise control in this scenarios the car will often automatically apply the brakes for no obvious reason, often applying the brakes hard enough that the car slows down quickly.  Many times the forward collision warning sound is played but there is nothing in front of me in my lane or in the opposite lane.  Other times this happens when a car is approaching me in the opposite lane.  There have been several cases where the car applied the brakes for no obvious reason so hard that had I not intervened (by pressing the accelerator) the car behind me would have been at risk of hitting me.  It has gotten to the point where I am becoming somewhat conditioned to override the automatic braking anytime it happens.  That is dangerous and can lead to an issue where the car legitimately has a reason to decelerate but I override it thinking it is braking for no reason.  I see this behavior in both cruise control (which Tesla calls Traffic Aware Cruise Control) or in Autopilot.  I don't currently have the Full Self Driving feature of the car.  It occurs most often when I'm on a single lane undivided road using either cruise control or Autopilot.  When I'm using cruise control or Autopilot on a traditional divided highway the unexpected braking happens much less frequently.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11451770,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/11/2022","dateComplaintFiled":"02/13/2022","vin":"5YJYGDEE1MF","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"Car on cruise control slammed on brakes and did so every time I lifted got off accelerater until I disengaged and reengaged cruise control","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11451792,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/08/2022","dateComplaintFiled":"02/13/2022","vin":"5YJYGDEE4MF","components":"FORWARD COLLISION AVOIDANCE","summary":"PHANTOM BRAKING   When cruise control is engaged (not auto steer or full self driving) the vehicle will intermittently slow down or apply corrective braking when no hazard exists.    This happens more frequently on 2 lane roads but also happens occasionally on multi-lane freeways.    On a 2 lane road, my vehicle will either slow down, brake or break HARD when anything larger than a SUV is coming from the other direction at normal speeds and in his lane.   I have also experienced this when there is nobody for 1+ mile in front of behind me.    If there are cars behind me, I find myself covering the accelerator and ready to floor it in case my car suddenly slams on the breaks.   This make cruise control very unsafe and stressful.    I have another Tesla vehicle doing the same thing and will post separately on that one.    Thank you. [XXX]  INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11451769,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/13/2022","dateComplaintFiled":"02/13/2022","vin":"5YJYGDEF5MF","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"Slams on the brakes without warning. Almost caused semi to hit me from behind.  This is very dangerous and must be fixed.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11451322,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/24/2021","dateComplaintFiled":"02/10/2022","vin":"5YJYGAEE8MF","components":"VISIBILITY/WIPER","summary":"In September 2021 I was driving my Tesla Model Y on I-84 in Connecticut at around 8:30PM, when all of a sudden I felt like I was about to faint, started experiencing dizziness and felt like everything was spinning around me.  Luckily I was able to pull over safely.  I called for an ambulance, everything checked out fine.  After that I went to an ER, everything checked out fine again.  I thought I was having a heart attack or a stroke, but all the tests came back negative.  Initially I thought maybe it's because the Tesla drives, that it accelerates so fast that I wasn't used to the speed. Weeks later I started to see various specialists, ENT, allergist, ophthalmologist, optometrist, neurologist, they all checked me out and said nothing was wrong with me.  I had two MRIs and and MRA done on my brain and neck, nothing wrong with me. After that I started thinking if there might be something wrong with the Model Y, so I Googled to see if other Tesla owners experienced the same thing.  Then I found that some Teslas (Model X and Y) are known to have distortions and in some cases can cause headache or even vertigo for people.  I then looked through my Model Y's windshield, then I noticed several areas of distortion.  This led me to believe that my near-fainting was caused by the distortions in the windshield.  I have other cars and I have driven highways at high speeds and I have never experienced any kind of dizziness or fainting. I took my Model to Tesla service center, they agreed and admit they do see the same distortions I saw, but they claim the distortions are within manufacturing specifications.  I requested for the windshield to be replaced, ended up paying over $1k myself.  My situation has improved slightly, but I still notice distortions in the new windshield. My belief is Tesla windshields have defects, they can cause people to have headaches and therefore could be a safety concern for everyone on the road.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11451111,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/05/2022","dateComplaintFiled":"02/09/2022","vin":"5YJYGDEE7MF","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"Issue #1 When on autopilot, vehicle can suddenly brake on its own (phantom braking) without warning. This happens frequently on major highways and in some instances I have to respond quickly to prevent rear end accidents.  Issue #2: Vehicle only alerts when another vehicle is suddenly stopping in front and does not automatically brake as required.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11451137,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/07/2022","dateComplaintFiled":"02/09/2022","vin":"5YJYGDEE5MF","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"This is another incident of \"phantom braking\" that affected my wife and I- which occurred on Feb. 7th, 2022.  We were returning from a trip to Michigan and headed back to Chicago-area at about 2 PM ET. The same exact scenario unfolded as the incident on Feb. 1st ( when we were driving TO Michigan. ) This time we were on I 94 headed WEST toward Chicago. There was a truck approx. 150-200 ahead of us and in the lane to our right. I was driving in Autopilot. All the cars on my highway were headed in the same direction all headed west to Chicago. So the phantom braking was not triggered by a truck in an opposite-headed lane. It was triggered by a truck headed in the same direction and to the lane to my right- the same exact scenario as what happened on Feb. 1st. Almost identical configuration. I was doing about 60- frankly paranoid that the car could stop throughout our whole trip home. Sure enough, when we approached the arrangement where a truck was ahead and to the right of our lane, the car suddenly braked. Luckily there was no vehicle tailgating us. So that's it. It happened again. All told, this is about 8th incident of phantom braking on the expressway.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11451167,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/07/2022","dateComplaintFiled":"02/09/2022","vin":"5YJYGAEE5MF","components":"LANE DEPARTURE","summary":"car brakes while on autopilot whenever a truck comes in opposite lane, especially in single lane roads, more prominent on cloudy days. near collision by following cars due to unanticipated brakes.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11451243,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/08/2022","dateComplaintFiled":"02/09/2022","vin":"5YJYGDEF6MF","components":"FORWARD COLLISION AVOIDANCE","summary":"on the 2022 Model Y, they have an Emergency Braking issue when the cruise control is set and you meet an oncoming car the Model Y will slam on its brakes.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11451088,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/05/2022","dateComplaintFiled":"02/08/2022","vin":"5YJYGDEE5MF","components":"FORWARD COLLISION AVOIDANCE","summary":"Numerous phantom breaking incidents. Dangerous","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11450927,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/07/2022","dateComplaintFiled":"02/08/2022","vin":"5YJYGDEE1MF","components":"FORWARD COLLISION AVOIDANCE","summary":"The vehicle will randomly brake with no traffic in broad daylight (shadows cast by trees?), or always at the same area (e.g. when entering or exiting Sumterville, FL from the south), or when a large vehicle is approaching from the opposite direction (such as a semi rig), often producing an audible alert but at times without any warning. My previous vehicle, a Model 3 equipped with radar and the old software still relying on it for input, would also produce phantom braking events, but only in small numbers. The new Model Y with vision only is unreliable and dangerous, and practically useless when adaptive cruise control is engaged. This has been occurring since day one. Never before have I experienced such dangerous behavior in any prior vehicle, let alone one as modern and expensive as a Tesla.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11450816,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/02/2022","dateComplaintFiled":"02/07/2022","vin":"5YJYGDEF2MF","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"Like many other Tesla owners, I\u2019m having daily problems with phantom braking when using my adaptive cruise control.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11450793,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/21/2021","dateComplaintFiled":"02/07/2022","vin":"5yjygaee7mf","components":"LANE DEPARTURE,FORWARD COLLISION AVOIDANCE","summary":"blind spot warning on the lower left corner of the screen, which is covered by the right hand when driving. With the turn signal, it is impossible to the blind spot warning video without taking the right hand off from the steering wheel. A dangerous situation trying to turn the vehicle with one hand!  Also Tesla model Y phantom breaks every time I used autopilot on interstate. Fortunately, no vehicles were behind me. An accident waiting to happen.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11450864,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/07/2022","dateComplaintFiled":"02/07/2022","vin":"5YJYGDEE4MF","components":"FORWARD COLLISION AVOIDANCE","summary":"This is an ongoing issue. When using autopilot, I experience phantom braking, usually with large oncoming trucks on 2 lane highways. The problem is worse with logging trucks, but I've had it happen with vehicles as small as school buses. In the worst cases, the collision alarm sounds and the car slows up to 30mph immediately. I have this happen at least twice every morning on my 7 mile drive to town. I have videos that capture this event. Photos don't work","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11450868,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/10/2022","dateComplaintFiled":"02/07/2022","vin":"5YJYGDEE2MF","components":"FORWARD COLLISION AVOIDANCE","summary":"When we were driving in cruise control and auto pilot on two different trips, the car would brake for no reason    We experienced dramatic breaking -Frequently up to 20 mph.  These incidents would occur when a car was approaching us on a 2 Lane Highway but often for no apparent reason.   We feel this poses a high risk of rear end collision if a car is behind us when it breaks","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11450628,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/04/2022","dateComplaintFiled":"02/06/2022","vin":"5yjygdee4mf","components":"FORWARD COLLISION AVOIDANCE","summary":"I was driving on a 2 lane highway using cruise control and the car suddenly aggressively slowed down. I have owned the car since October 2021 and this is probably the 15th phantom breaking event that has occurred. Cruise control on this car is not trustworthy nor safe on a 2 lane non-divided highway.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11450664,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/05/2022","dateComplaintFiled":"02/06/2022","vin":"5yjygaee0mf","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"Phantom braking hard braking on freeway with no cars or objects around","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11450685,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/02/2022","dateComplaintFiled":"02/06/2022","vin":"5YJYGDEE9MF","components":"FORWARD COLLISION AVOIDANCE","summary":"FSD, the design of FSD using the safety score is designed to defeat failure reporting to government agencies. If you allow the FSD system to drive on its own, it will crash, run into things, fail to stop, or stop at green lights constantly.  What the driver score system does is force human beings to manage and mitigate its failures leaving a on paper result that the system is more safe than drivers driving on their own.  This is 100% false, if you allow FSD to drive, it will fail almost 100% of the time in very quick succession.  From lane change mistakes, to turning mistakes, not staying within its lane in a consistent manner, not putting the car into left turn lanes or stopping at green lights, which in itself is dangerous.  The safety score system MUST be eliminated as it cherry picks those drivers willing to spend the time and energy to ANTICIPATE the failure/weakness of the software and mitigate its failure before it fails, thus providing the government with false \"safety\" numbers... Grab a car and drive it, it will not be long before it fails left and right!","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11450632,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/01/2021","dateComplaintFiled":"02/06/2022","vin":"5YJYGAEE8MF","components":"FORWARD COLLISION AVOIDANCE","summary":"When using cruise control on two lane secondary roads the brakes are activated when a large truck approaches from the opposite direction causing vehicles behind me to have to brake unnecessarily. The cruise control is virtually unusable when not on a limited access highway.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11450647,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/04/2022","dateComplaintFiled":"02/06/2022","vin":"5YJYGDEE1MF","components":"FORWARD COLLISION AVOIDANCE","summary":"While traveling at night on a 2-way highway at about 65-70mph my vehicle incorrectly thought every semi-truck I encountered was in my lane and would apply hard braking. This has happened 10+ times.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11450656,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2022","dateComplaintFiled":"02/06/2022","vin":"5YJYGDEE5MF","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"On February 1st,  2022 I was driving with my wife from the Naperville, IL area to Holland, MI.  We were on I 94 headed east, approximately 20 miles west of Michigan City Indiana headed east. I was driving around 65 miles per hour. We were on a 4 lane highway- all the cars on those 4 lanes were headed in the same direction. There was a truck in front of us ( headed in the same direction ) that was located to the right of us in the lane to our right and it was about 60 or 70 feet in front of us. All of a sudden the car, that had been operating on Autopilot, braked suddenly. We went from 65 to almost 0 in a split second and if my wife and I weren't wearing seat belts we would have been very seriously injured. My neck suffered a whiplash and I'm still in pain several days later.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11450535,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/21/2021","dateComplaintFiled":"02/05/2022","vin":"5YJYGDEE2MF","components":"FORWARD COLLISION AVOIDANCE","summary":"I commonly will experience phantom breaking driving on two-lane roads, particlualy when meeting oncoming traffic. This occurs most commonly at the crest of a hill or when meeting trucks. It occurs nearly 100% of the time when meeting trucks at the crest of a hill. There are also random occurrences on flat roads with no other vehicles and no shadows or bridges. It also occurs on bridges and occasionally with shadows.  Performance has been better on four lane roads with more traffic. It's as if the system needs to have other traffic to gauge itself. With no traffic on four lane roads, phantom braking will rarely occur.   There is no single date of this occurrence. It happens ALL THE TIME.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11450539,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/28/2021","dateComplaintFiled":"02/05/2022","vin":"5YJYGDEFXMF","components":"FORWARD COLLISION AVOIDANCE","summary":"I am driving down the highway and the car brake checks hard 3 separate times one one occasions for no reason while using Auto Pilot.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11450541,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2021","dateComplaintFiled":"02/05/2022","vin":"5YJYGDEE5MF","components":"VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE","summary":"While driving in my car on a highway  in cruise control, my car will break very hard for no reason. It\u2019s as if it is detecting a car in front of us and it disengages cruise control very abruptly. It can be very scary especially if there are cars behind us. I no longer dare to use cruise control because it has happened multiple times. I have not discussed this issue with the dealer and there were no warnings in the car at the time.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11450335,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/11/2022","dateComplaintFiled":"02/04/2022","vin":"5yjygdee5mf","components":"UNKNOWN OR OTHER","summary":"Since the v11 upgrade, my backup camera has dropped frames and lags while backing up to the point that I have almost hit bollards while backing up.  If a child walked behind the car, I would not know it.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11450343,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/02/2022","dateComplaintFiled":"02/04/2022","vin":"5YJYGDEE0MF","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"This car is exhibiting random \u201cphantom braking\u201d incidents when cruise control or auto pilot is engaged.  In EVERY incident the road is clear ahead and in the adjacent lanes, with no other vehicle traffic.  The car will appl full emergency braking for no reason, and with no warning","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11450350,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/30/2022","dateComplaintFiled":"02/04/2022","vin":"5YJYGDEE2MF","components":"FORWARD COLLISION AVOIDANCE","summary":"Phantom braking","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11450377,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2022","dateComplaintFiled":"02/04/2022","vin":"5YJYGDEE5MF","components":"FORWARD COLLISION AVOIDANCE","summary":"The car experiences phantom braking when adaptive cruise control is engaged.  Happens most often when going under an overpass but has happened on clear open roadway as well (no cars around).","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11450406,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/02/2022","dateComplaintFiled":"02/04/2022","vin":"5YJYGAEE8MF","components":"FORWARD COLLISION AVOIDANCE","summary":"Phantom braking. I can\u2019t use the cruise control at all because it constantly brakes and swerves when nothing is in front of the car. I took the car to the device center and was told they can\u2019t do anything.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11450411,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2022","dateComplaintFiled":"02/04/2022","vin":"5YJYGAEE5MF","components":"FORWARD COLLISION AVOIDANCE","summary":"When driving with Adaptive Cruist Control on, the car will randomly slam on the brakes (phantom braking) for no reason.  It can be with a shadow on the road or, VERY commonly, when any car or large truck passes on a 2-lane highway or road.  It's extremely dangerous to any cars behind and to myself.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11450456,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/02/2022","dateComplaintFiled":"02/04/2022","vin":"5YJYGAEE2MF","components":"FORWARD COLLISION AVOIDANCE","summary":"The vehicle brakes out of no where when on autopilot. Phantom braking","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11450480,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/04/2022","dateComplaintFiled":"02/04/2022","vin":"5YJYGAEE2MF","components":"VISIBILITY/WIPER","summary":"The defroster system is not able to keep the windshield clear of ice buildup when driving even in light snow.  This is because this is an electric vehicle, so there is no engine heat from underneath the hood to radiate towards the wipers.  Between wiper cycles, the wipers rest below the area of the windshield that is heated by the defroster.  During snowfall ice builds up on the wipers from their resting position between cycles and that ice then propagates to the rest of the windshield as the wipers move.  This is an extremely dangerous situation.  I heard Tesla is installing a heater beneath the resting area of the wipers on the 2022 model year of this vehicle.  However, NHTSA should issue a recall and require this heating plate  be retrofit onto earlier model years. The country of Canada is aware of this issue as well and currently investigating it.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11450481,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/28/2022","dateComplaintFiled":"02/04/2022","vin":"5YJYGDEE0MF","components":"FORWARD COLLISION AVOIDANCE","summary":"From June, 2019 to June, 2021 we owned a Tesla Model 3. We have had the Model Y since June, 2021. The current Model Y has a significant phantom braking problem. Worse than the Model 3 that we owned. Our Model Y relies on \"Tesla Vision\" without radar. Last week we drove 1,400 miles from Montana to Southern California. On more than a fifteen occasions phantom braking occurred, to the point that we were reluctant to use it. Driving on an Interstate at 80 mph, the car would suddenly brake. The 1st reaction is to overcome the braking with acceleration. On one occasion when there was no traffic behind, I didn't accelerate until 45 mph. From 80 mph to 45 mph suddenly. Dangerous. On city streets we also experienced phantom braking, yet not so dramatic. Some thoughts on what causes this issue: pavement glare, a change in pavement color, concrete barriers on an overpass, reflection from on coming traffic. Traffic Assisted Cruise Control is an important feature for me and now I'm reluctant to use it.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11450490,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2022","dateComplaintFiled":"02/04/2022","vin":"5YJYGDEE7MF","components":"FORWARD COLLISION AVOIDANCE","summary":"Frequent phantom braking when in cruise control. The vehicle unexpectedly brakes often while in cruise control when there is an oncoming vehicle in the oncoming traffic lane, despite the fact that both my vehicle and the oncoming vehicle are in their respective lanes (in other words there is no apparent danger of collision). The phantom braking also sometimes happens apparently at random, in other words when I can't see anything in the vehicle pathway that could be interpreted as dangerous. I am entering  a date under \"Additional Details\" below, but this has happened repeatedly on many different dates.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11450326,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/02/2022","dateComplaintFiled":"02/04/2022","vin":"5YJYGDEE5MF","components":"FORWARD COLLISION AVOIDANCE","summary":"The Tesla has been doing phanton breaking.   For example on the highway using dynamic cruise control or autopilot. When a truck is merging to the right lane it will apply quite the break force. Almost got rear ended cause of this on the highway. Observed this a few times on drive from Ga to NJ.  I also noticed going up and down hills with dynamic cruise control it will sometimes trigger the front collision warning or phanton break. This seems to be sporadic and doesn\u2019t like one lane back roads.  Last and it least I also noticed that using auto pilot the car forces you to use auto high beans. On the highway at night it will go off and on a lot to the point drivers on opposite side of the road would flash their lights to let me know about the high beans.  The model teslas doesn\u2019t use radar or laser sensors like previous year. It does seem to have a lot of impact cause I did not see these issues with my Lexus RX350 With dynamic cruise control, lane keep assist, auto high beans, and front collision warning.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11450356,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/29/2022","dateComplaintFiled":"02/04/2022","vin":"5YJYGDEF3MF","components":"FORWARD COLLISION AVOIDANCE","summary":"When cruise control is active, the car slams on the brakes for no apparent reason.  This happens basically every time I drive the car.  I\u2019m always concerned it will cause me to be rear-ended.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11450463,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/08/2022","dateComplaintFiled":"02/04/2022","vin":"5YJYGDEE7MF","components":"FORWARD COLLISION AVOIDANCE","summary":"When cruise control (TACC) enabled the car will brake on 2 lane undivided roads when oncoming vehicle is a semi or other large vehicle. Vehicle may suddenly slow 5-15mph causing unsafe condition if being followed closely. Problem is easily reproducible on any 2 lane road. Will also occur when autopilot engaged as autopilot is simply TACC with lane keeping. The features otherwise seem safe on interstates and divided highways.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11450482,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/04/2022","dateComplaintFiled":"02/04/2022","vin":"5YJYGDEE5MF","components":"FORWARD COLLISION AVOIDANCE","summary":"Vehicle abruptly applied automatic braking as I was cruising at 40 mph. Went to an almost complete stop in a short distance. No one was behind me but if there were it would have been dangerous. Also, there were patches of ice in the road which made it even more dangerous.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11450499,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/24/2021","dateComplaintFiled":"02/04/2022","vin":"5YJYGDEF7MF","components":"FORWARD COLLISION AVOIDANCE","summary":"When using AutoPilot, the car will without any basis or immediate need brake most abruptly without any due cause, as there is no traffic or cars around it. It\u2019s usually when passing over overpasses but not always. This sudden deceleration has almost caused accidents. Only me being wary and cognizant has saved the car from being rear ended. Sometimes there\u2019s no cars around but it still can be very dangerous. This has been happening over almost a year and Tesla has not done anything to address this widespread issue.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11450507,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/04/2022","dateComplaintFiled":"02/04/2022","vin":"5YJYGDEF5MF","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"Tesla slams on brakes for no reason. Causes a safety hazard with cars behind me.  Was almost hit when my model y applied the breaks for no reason.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11450085,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/02/2022","dateComplaintFiled":"02/03/2022","vin":"5YJYGDEE3MF","components":"FORWARD COLLISION AVOIDANCE","summary":"Sudden, unexpected breaking multiple times while using autopilot cruise control.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11450096,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/30/2022","dateComplaintFiled":"02/03/2022","vin":"5YJYGDEF4MF","components":"VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE","summary":"On multiple occasions when auto pilot engaged, car will suddenly brake with extreme force. I have not been rear ended because of it, but it could very well happen. On Jan 30, as an example, travelling on divided 4 lane highway, no one in front of back, autopilot engaged, for no reason, it tried to come to a sudden complete stop while going 70mph. There was nothing in the road whatsoever.  MULTIPLE other instances of this. On 2 lane roads, this happens even more frequently, I would estimate once every mile, though not always as severe.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11450118,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2022","dateComplaintFiled":"02/03/2022","vin":"5YJYGDEE4MF","components":"FORWARD COLLISION AVOIDANCE","summary":"phantom breaking issues on 2 lane roads.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11450129,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/11/2022","dateComplaintFiled":"02/03/2022","vin":"5YJYGDEE6MF","components":"FORWARD COLLISION AVOIDANCE","summary":"Traveling at 70mph on a highway with no cars in front using Autopilot with steering assist. The car suddenly braked hard and came to almost 35mph before quickly regaining speed. Had a car behind me that could have rear ended me on the highway. This was one of many times has happened but this was the most severe.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11450142,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/02/2022","dateComplaintFiled":"02/03/2022","vin":"5YJYGDEE1MF","components":"FORWARD COLLISION AVOIDANCE","summary":"Chronic problems with phantom breaking. We\u2019re deathly afraid of getting rear-ended on the interstate. It\u2019s a scary situation - we\u2019re terrified.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11450143,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/08/2022","dateComplaintFiled":"02/03/2022","vin":"5yjygdee7mf","components":"FORWARD COLLISION AVOIDANCE","summary":"Experienced \"Phantom Braking\" several times when cruise control is activated on a highway.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11450146,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/25/2020","dateComplaintFiled":"02/03/2022","vin":"5YJYGDEE2MF","components":"VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE","summary":"I was driving north on I-5 in southern Washington on a sunny Sunday morning with low traffic in October 2020. I had only had the car for a few days and was using the autopilot and cruise control for the first time. As I approached an overpass that was casting a shadow across the highway, the car suddenly braked hard. Fortunately there were no vehicles immediately behind me. If there had been, I likely would have been rear-ended. About 15 minutes later, while driving in the middle of the three northbound lanes, a motorcycle passed me on the left and then cut across my lane to get to an exit. Again, the car braked suddenly. When I next stopped to charge the vehicle, I went online and read on various Tesla user chatrooms that this was a widely experienced problem. I immediately stopped using the autopilot and cruise control. I have not used them at all in the past 15 months.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11450153,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/24/2021","dateComplaintFiled":"02/03/2022","vin":"5YJYGDEE9MF","components":"FORWARD COLLISION AVOIDANCE","summary":"Vehicle will randomly reduce speed when using the adaptive cruise control.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11450156,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/06/2021","dateComplaintFiled":"02/03/2022","vin":"5YJYGDEE6MF","components":"FORWARD COLLISION AVOIDANCE","summary":"I have consistently experienced \u201cphantom braking\u201d when using cruise control.  (I do not use full driver assist).  I drive frequently on two lane highways and the braking occurs seemingly randomly, sometimes even when no other vehicles are close enough for concern, but usually when a large truck is approaching on the opposite side.  I don\u2019t recall having the problem while driving on divided highways.  Each time this has occurred I am startled by the warning beep and am in fear of a rear-end collision, so I have stopped using cruise control except on multi-lane, divided highways.   I read about \u201cphantom braking\u201d in the Washington Post and was surprised that there were not more similar complaints.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11450171,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/26/2021","dateComplaintFiled":"02/03/2022","vin":"5YJYGDEE2MF","components":"VEHICLE SPEED CONTROL,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"On numerous occasions while using cruise control the the Model Y brakes would be suddenly applied in the following situations.  While in the inside lane of a curve in the road when several approached from the other direction the brakes would be suddenly applied when the front of the Model Y was pointing at one of the middle vehicles in the line of approaching vehicles.    This sudden braking does not happing when traveling down straight sections of roadway or when traveling in the outside lane of a curve.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11450183,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/19/2022","dateComplaintFiled":"02/03/2022","vin":"5yjygdee6mf","components":"VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE","summary":"I just want to add my name to list to complain about phantom braking. You can't trust  the adaptive cruise control to maintain correct speed as it will at random times brake hard when there is nothing in front of you.  Maybe 20% of the times I use it.Sometimes it looks like a shadow on the road will cause it, maybe at night and when the weather is bad. It brakes hard too and you have to be ready to compensate.  I think it is from using just cameras and no radar in my newer model","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11450189,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/29/2022","dateComplaintFiled":"02/03/2022","vin":"5YJYGDEE0MF","components":"FORWARD COLLISION AVOIDANCE","summary":"When driving on divided interstate highways using adaptive cruise control the car would suddenly without warning brake heavily.  This is happening up to five times a day on long trips.  Weather was clear, no other cars in front and no obstacles  on the road.  The only recourse was to slam the accelerator to the floor  and hope no one was tailgating.  This has also been happening on two lane roads when a truck  or other large vehicle approaches.  This was so dangerous we can no longer use the feature on two lane highways.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11450192,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/26/2022","dateComplaintFiled":"02/03/2022","vin":"5YJYGDEE1MF","components":"FORWARD COLLISION AVOIDANCE","summary":"Driving a 4 lane road with not other vehicles in site the car suddenly braked to the point of locking up the seat belts and throwing items around the cabin.  I reported this to the manufacturer and they were able to review logs and confirm that the car mistakenly saw something and applied the brakes. I would have been hot from behind if a car was following.  I was told not to use this feature on certain roads. But I asked how to disable it I was told there is no way. This needs to be addressed before there is an accident.   I was not using full self driving.  I only had cruise control on.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11450193,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/02/2022","dateComplaintFiled":"02/03/2022","vin":"5YJYGDEE6MF","components":"FORWARD COLLISION AVOIDANCE","summary":"While using cruise control, aka \u201cAutopilot,\u201d the brakes automatically engage, even with no reason to. It\u2019s happened so many times at high speed, and while passing, that I am now scared to use \u201cautopilot.\u201d While using autopilot, I have to be ready to mash the accelerator peddle at any moment, due to unwanted breaking and it feels very dangerous. It can also be traumatic for passengers when the vehicle suddenly brakes hard at high speed. I\u2019m worried it could also cause an accident if someone were right behind me and also traveling at a high rate of speed.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11450194,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/10/2022","dateComplaintFiled":"02/03/2022","vin":"5YJYGDEE9MF","components":"VEHICLE SPEED CONTROL,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"Unexpectedly slamming on my brakes in response to imagined hazards, such as oncoming traffic on two-lane roads. This happens often and I have to shut off this feature to avoid a spin out on icy roads. Very hazardous. overly sensitive to trucks in the opposite lane. Car lurched from 50 mph to a near-stop in response to a large truck. Is this phantom braking?","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11450197,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/04/2021","dateComplaintFiled":"02/03/2022","vin":"5YJYGDEE5MF","components":"FORWARD COLLISION AVOIDANCE","summary":"The contact owns 2021 Tesla Model Y. The contact stated that while driving approximately 55 MPH with the vehicle on auto pilot, a large commercial truck in the opposite lane passed the vehicle, which then applied the brakes and slowed from 55 to 35 MPH. The contact stated that this should not have happened and was an instance of \"phantom braking\". The contact reported that once the commercial truck passed the vehicle went back up to speed within seconds. The contact stated that he did not notice if a warning light was illuminated, but the contact stated that he heard the vehicle sound an audible beep. The contact did not take the vehicle to a local dealer to be diagnosed. The vehicle was not repaired. The manufacturer was not informed of the failure; however, the contact went to the dealer to report the failure. The failure mileage was approximately 1,000.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11450221,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/07/2021","dateComplaintFiled":"02/03/2022","vin":"5YJYGDEE3MF","components":"FORWARD COLLISION AVOIDANCE","summary":"(1) My car dangerously and aggressively applies the brake dropping the speed of the car between 3 to 30 mph within a second or two (phantom breaking) EVERY SINGLE TIME I drive the car in adaptive cruise control or auto steer. This happens on 2 lane roads, on divided highway, driving on straight and curvy roads, when there are shadows, frequently when a truck or car is coming toward me, and even on overcast days when driving on a freeway when there are no shadows and no traffic in either direction. The car seems to be sensing an object that is going to cause a collision and applies the brake even when no object, threat, or shadow is anywhere in view in any direction. I frequently have to immediately step on the accelerator to keep from getting rear-ended in what could be a severe or fatal accident. (2) On a 225 mile drive to the Tesla Service Center to correct the phantom braking problem, my car inappropriately applied the brake 40 times, including aggressively dropping the car's speed from 63 mph to 35 mph in a second or two. (3) My car dangerously and aggressively applies the brake whenever a car is turning in front of me that is sufficiently far enough away that there is no absolutely no threat whatsoever of a collision. I then have to quickly step on the accelerator to keep from being rear-ended. (4) I have taken the car into the Tesla Service Center twice to correct this problem. I even gave them a list of dozens of times/dates I experienced phantom braking and the # of mph the car slowed (I recorded this on paper and as \"bug reports\" on the car's computer). On one visit the technician spent 12 hours reviewing my bug reports and the car\u2019s operation. In both of my Service Center visits the bug reports were sent to a Tesla engineer for review. After both visits to the Service Center I was told the technician and the engineer could find nothing wrong with the car and \u201cit was working as designed.\u201d (5) In conclusion, my Model Y has a SEVERE safety defect.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11450224,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/30/2021","dateComplaintFiled":"02/03/2022","vin":"5YJYGDEE9MF","components":"FORWARD COLLISION AVOIDANCE","summary":"In short: Phantom Braking   While driving on single lane highways with Autopilot enabled my car slams on the brakes and alerts whenever a semi is safely approaching.   What component or system failed or malfunctioned, and is it available for inspection upon request?  - I assume the Tesla Vision System + Autopilot are what fail in this scenario.   How was your safety or the safety of others put at risk? Immediately this puts us in risk of a rear end collision. Alert fatigue from false alarms creates a long term risk as drivers are trained to ignore / cancel alerts.   Has the problem been reproduced or confirmed by a dealer or independent service center? Not explicitly. We have mentioned it to a dealer and said it was a common complaint. Also it is a well known (under addressed) issue amongst Tesla owners.  Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No, given the lack of property or personal injury it doesn't seem right to alert those institutions.   Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No, all systems appear to be functioning correctly. That is a large part of the problem - if the Tesla Autopilot is unable to function reliably on one lane highways it should at least warn drivers.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11450225,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2022","dateComplaintFiled":"02/03/2022","vin":"5yjygdee7mf","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"I drive on the highway from Dallas to Austin to Houston every week. Every trip I have about 2-4 phantom braking incidents at full speed. It seems to occur at similar points every time. It is incredibly alarming and I have to slam on the accelerator to not cause an accident. This needs to be repaired.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11450230,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/16/2022","dateComplaintFiled":"02/03/2022","vin":"5YJYGDEE3MF","components":"FORWARD COLLISION AVOIDANCE","summary":"When using cruise control.  My car will phantom brake.  Most of the time it is when oncoming traffic is present\u2026 but a few times there are no cars around me\u2026 a few weeks ago, the car phantom brakes on an ice patch almost causing a wreck.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11450234,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/04/2022","dateComplaintFiled":"02/03/2022","vin":"5YJYGDEE1MF","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"Automatic Emergency Braking. Known also as \"phantom braking.\" Tesla is aware of the problem. Regardless of whether or not I'm using the standard cruise control or the more advanced full self driving feature, the car routinely hits the brakes even when there is no obvious obstruction in front of it. If the car suddenly brakes on the highway with another car behind it, it risks a rear end collision. No other warnings appear. The car simply brakes for no reason. This automatic emergency braking system should be removed for standard cruise control. It's more of a hazard than a benefit.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11450245,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/03/2022","dateComplaintFiled":"02/03/2022","vin":"5yjygdee6mf","components":"FORWARD COLLISION AVOIDANCE","summary":"phantom braking, my car have driven 13.6K miles in the last 1 years. It happened once on the city street (early morning with no cars on the road and twice on the freeway, both time I was next to a big trailer truck, and no cars behind me, lucky.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11450261,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/02/2022","dateComplaintFiled":"02/03/2022","vin":"5YJYGDEEXMF","components":"VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE","summary":"While using adaptive cruise control the vehicle will suddenly brake. I thought it would get better after it\u2019s system learned but still happens when a large vehicle or even a pedestrian is in an adjacent lane. Car has 3940 miles on it now. Last highway trip of 100 miles it happened five times. I don\u2019t know how badly it brakes now because I keep my foot on the gas pedal while in adaptive cruise control so I can react quickly to it. We previously owned a 2018 Tesla 3 with radar enhanced \u201cauto pilot\u201d and did not experience this problem.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11450283,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/26/2022","dateComplaintFiled":"02/03/2022","vin":"5YJYGDEE5MF","components":"FORWARD COLLISION AVOIDANCE","summary":"Each time I'm on a two lane rural road (one lane on each direction with the double yellow line between the lanes) the phantom breaking is unbearable (MYLR vision only). 90% of the time if there is a large truck going on the other side, Autopilot will slam on the breaks and beep like crazy thinking that the truck is going to hit me head on. I don\u2019t think it is the forward collision warning as this never happens when I don't use autopilot.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11450292,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2022","dateComplaintFiled":"02/03/2022","vin":"5yjygdee7mf","components":"SERVICE BRAKES","summary":"Phantom braking on Autopilot, multiple times Car just brakes out of the blue and it\u2019s not safe","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11450299,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/27/2022","dateComplaintFiled":"02/03/2022","vin":"5YJYGDEE6MF","components":"SERVICE BRAKES,LANE DEPARTURE,FORWARD COLLISION AVOIDANCE","summary":"Car randomly breaks while in autopilot mode.  Very dangerous since someone can crash into me from behind.  There is nothing on the road in the way and no emergency vehicles nearby and no stoplights or stop signs when this happens.  The car does not always notify of blind spots when backing the car up.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11450300,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/03/2022","dateComplaintFiled":"02/03/2022","vin":"5YJYGAEE6MF","components":"FORWARD COLLISION AVOIDANCE","summary":"Multiple times we have been on empty open roads traveling at 60-70 mph only to have the vehicle slam on the brakes and slow down to approximately 30-50 mph. There are no obstructions on the road or oncoming vehicles when this happens. This has been reported multiple times to Tesla and I have been told their are no issues and the the car \u201cmust have seen something on the highway\u201d. This is totally untrue. The vehicle will also slam on the breaks in 2 lane highways if a large truck or semi is traveling in the opposite direction.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11450318,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/03/2022","dateComplaintFiled":"02/03/2022","vin":"5YJYGDEEXMF","components":"UNKNOWN OR OTHER,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"While driving on the freeway at 70 mph with cruise control activated, the Tesla suddenly braked hard. There was no emergency or vehicle entering my lane. This occurs on a regular basis, more so when passing a semi or large vehicle.  Vehicles behind me have to brake or swerve to avoid hitting me.  I have notified Tesla Service about the issue and their response was they know about the issue. I was told to keep my hands on the steering wheel and pay attention....UNACCEPTABLE!","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11450322,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/24/2021","dateComplaintFiled":"02/03/2022","vin":"5YJygdef4mf","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"Phantom braking!! It's happening almost everytime I engage autopilot and it's unfortunate because this system would be amazing if it wasn't do this issue. Anytime I'm in a 2 way highway and I have a semi or a large vehicle coming my way on the opposite lane it decides to slow down from the speed limit around 75mph in Texas all the way down to 35mph, which makes for a dangerous condition and puts me at risk of getting rear ended. I have reached out to Tesla Service and they said they can't do nothing about it. I have videos of these incidents but it seems like I can't upload on these Forms. Please reach out to me so I can send you these videos of the phantom braking.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11450323,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2021","dateComplaintFiled":"02/03/2022","vin":"5YJYGDEE3MF","components":"FORWARD COLLISION AVOIDANCE","summary":"When using auto pilot our car will suddenly slam on the brakes usually for no reason. Sometimes it will if there is a large vehicle in the oncoming lane. Other times it will do this if we are the only car on the road. It will also do this even more frequently at night. It does this even if emergency braking is turned off. It causes us to panic and search around for a problem. At minimum they need a way to turn this \"feature\" off and offer normal cruise. This system is not ready for road use. This happens multiple times every time we use the car.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11449851,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2022","dateComplaintFiled":"02/02/2022","vin":"5YJYGDEE6MF","components":"FORWARD COLLISION AVOIDANCE","summary":"My 2021 Tesla Model Y has a huge problem with phantom braking.  It even occurs when I am only using cruise control.  Sudden stops and slow downs.  I clearly has problems with large vehicles approaching in adjacent lanes.  Not only does it scare the daylights out of my passengers, but it is a major safety issue is someone is following closely behind.  The answer I get from Tesla Mobile service is to keep reporting it as a \"bug\".  The answer I get from my Tesla Service center is \"what to you expect...Tesla Vision is still in Beta mode\".  I am selecting a date below because your form requires it, but the problem has been occurring since I took delivery in July of 2021","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11449878,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/31/2022","dateComplaintFiled":"02/02/2022","vin":"5YJYGDEE4MF","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"The full self-driving mode in my tesla does not react correctly to speed limit changes in small towns. I will be driving with the FSD at 65 MPH when I get to a small town and the speed limit changes to 45 and then down to 25 for residential area the cars speed does not decrease quickly enough to be at the correct speed limit by the time the car reachs the speed limit sign. Based on the speed limit laws I was taught was the car you are driving and are slowing down you must be at that limit when you reach the speed limit sign or else you can be ticketed for speeding. The Tesla FSD is not in compliance with that specific rule of the road.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11449884,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/04/2022","dateComplaintFiled":"02/02/2022","vin":"5YJYGDEE2MF","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"Multiple times on highway car \u201cphantom breaks\u201d when there are no obstacles/cars in front of me. I noticed that the car seems to regularly do this at certain places the highway. For example, on one stretch I\u2019ve had it happen multiple times going under a specific bridge when I\u2019m in cruise control. The car seems to think the speed limit has reduced, leading me to believe the car is reading the overpass speed liMit,  not the highway, and adjusting. On another highway, after a steep decline there is an incline. At the end of the decline, the car slams on the breaks as if it thinks the incline in the road is an obstacle.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11449896,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/15/2022","dateComplaintFiled":"02/02/2022","vin":"5YJYGDEE9MF","components":"UNKNOWN OR OTHER","summary":"The manufacturer updated the vehicle software in January 2022. This caused the rear camera to malfunction. The malfunction is that the view of the camera inside the vehicle pauses for periods. The driver is becomes unaware of the true distance between the vehicle and objects behind it. This is worsened as the driver is unaware of the issue. This is a safety issue for any object behind the vehicle when it moves in reverse - including People. It could also easily result in damage to the rear of the vehicle being driven.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11449910,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/02/2022","dateComplaintFiled":"02/02/2022","vin":"5YJYGDEE1MF","components":"FORWARD COLLISION AVOIDANCE","summary":"I have a 2021 Tesla Model Y. Washing Post reported an increase in phantom breaking recently. It's not just recent. I took delivery of my car in May 2021 and quickly learned that when in cruise control this car will randomly apply the brakes - at times going from 70's to 30's very quickly. In a simple drive from Las Cruces, NM to Albuquerque, NM with no traffic on the freeway the system will throw on the bakes while in cruise control at least 6 times. And it's repeatable. You simply cannot use cruise control on the free with any traffic for concern of the system engaging and causing an accident.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11449915,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/15/2021","dateComplaintFiled":"02/02/2022","vin":"5YJYGDEE6MF","components":"VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE","summary":"Since delivery the vehicle has experienced several \"phantom braking\" incidents in situations where no threat was evident, including some in which braking was initiated on clear, straight highways with no other traffic anywhere in sight.  The events are aggressive and result in immediate profound loss of speed, making the threat of a collision an issue.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11449917,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/26/2021","dateComplaintFiled":"02/02/2022","vin":"5YJYGDEEXMF","components":"FORWARD COLLISION AVOIDANCE","summary":"When using Autopilot, I experience multiple, repeatable phantom braking issues on a regular basis. While it is worse on two lane highways, I've also experienced the issues on separated freeways and interstates. The phantom braking varies from a minor throttle response to decrease speed to full emergency braking that drastically reduces the speed at a rapid pace resulting in unsafe driving conditions for occupants of my vehicle as well as those who might be following behind me. Situations that seem to trigger the phantom braking include cresting a hill with oncoming traffic, navigating a turn with oncoming traffic, a larger than average vehicle (commercial truck/tractor trailer) approaching in the opposite late, shadows cast by large trees or overpasses, and changes in pavement color - for example, transitioning from gray concrete to black asphalt.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11449926,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2021","dateComplaintFiled":"02/02/2022","vin":"5yjygdef4mf","components":"FORWARD COLLISION AVOIDANCE","summary":"I have experienced 3-4 occurrences of \"phantom braking\" while driving on the freeway with the autopilot system engaged on my Model Y. Each time, i have been traveling at 70mph+ when the automated system suddenly slammed on the brakes, causing me to decelerate by 20-40mph before I was able to override the systems by stepping on the accelerator and disconnecting the autopilot system.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11449961,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/12/2021","dateComplaintFiled":"02/02/2022","vin":"5YJYGDEE0MF","components":"UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE","summary":"Saw this article today in the Washington Post: https://www.washingtonpost.com/technology/2022/02/02/tesla-phantom-braking/  We have a 2021 Tesla Y. It does not have the Lidar technology. We have experienced this phantom braking when driving west and east across I-94 through MN and North Dakota and Montana.  Sometimes it seems like it happens when we cross over a small bridge on the interstate and sometimes it happens randomly. We can't figure out what set it off. Anyway, I told my husband we should never use the auto pilot as that is when it occurs. So, we have quit using it. It is super scary when it happens!","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11449967,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2022","dateComplaintFiled":"02/02/2022","vin":"5YJYGAEE9MF","components":"FORWARD COLLISION AVOIDANCE","summary":"A well known phenomenon of \"phantom breaking\" occurs frequently and without warning with the Traffic aware cruise control engaged. This occurs not only on 2 lane highways, but even on undivided and divided highways. On the 17 mile commute to work everyday, this will occur 5-10 times, which results in rapid, unanticipated deceleration. At the time of these deceleration events, there is no visual cause to the driver that would have resulted. Often it appears to be activated by oncoming traffic lights, lights on the side of the road at businesses, when cresting the road, and when the road naturally has a bend or swerve in the traffic pattern. These rapid deceleration events place the occupants at risk of rear end collisions and also are uncomfortable as you must immediately place your foot on the acceleration pedal, which results in a jerking movement to the occupants. Telsa needs to either employ a \"dumb\" cruise control or greatly improved their TACC system before continued use of their system.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11450012,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/27/2021","dateComplaintFiled":"02/02/2022","vin":"5YJYGDEE4MF","components":"FORWARD COLLISION AVOIDANCE","summary":"I have experienced several instances of the phantom braking in my Tesla model Y. it primarily happens when I\u2019m on a two-lane road and there is a large truck approaching on the opposite lane. However it will also phantom brake on a highway where there are two lanes going in one direction separated by a median with two lanes going the opposite direction. It seems to happen when it\u2019s coming up on a slight hill, where you cannot see over the hill. The car will slam on the brakes in the middle of the freeway, which when going at speeds of 65 to 75 miles an hour when traveling with other vehicles going the same speed, it can be especially dangerous in Texas where the giant pick up trucks like to tailgate electric vehicles. In one instance the pick up truck behind me thought I was brake checking him and jamming on my brakes to be a jerk; he then \u201ccoal rolled\u201d me, putting out a giant cloud of black smoke.   This situation has made it so I am afraid to use traffic aware cruise control, which I need to be able to use on road trips. It is especially bad in the two-lane winding roads around Amarillo, Texas, but I\u2019ve also had it do this on a much larger road that goes through Chandler, New Mexico to Colorado.  I absolutely love my Tesla, but the phantom braking is concerning, and the response I\u2019ve gotten from Tesla service is that the car adapts and will eventually learn where not to do it. I don\u2019t know if that\u2019s true or not, but it doesn\u2019t seem to be getting better, and it does it at the same locations on the road. I need cruise control to be working. Another suggestion might be to have the ability to turn off traffic aware cruise control.   I paid for full self driving but have not had the courage to apply to use it because of phantom braking.   I would also like to see federal laws passed to address coal rolling of electric vehicles. It is extremely dangerous and it\u2019s happening a lot in Texas.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11450018,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2022","dateComplaintFiled":"02/02/2022","vin":"5yjygdee9mf","components":"FORWARD COLLISION AVOIDANCE","summary":"I\u2019m experiencing \u201cPhantom Braking\u201d in my Tesla Model Y. I live in a rural area where 2 lane roads (1 lane each direction) are the only roads around. Larger pick up trucks, pickups with trailers, busses, semi trucks, dump trucks, sprinter vans, and other vehicles of that size in the opposite lane trigger my vehicle, when in cruise control, to slam on its brakes. This happens when it\u2019s sunny, cloudy, any type of weather condition. Occasionally, when in cruise control, I notice the car makes slight braking attempts, even when there is no traffic in the other lane. It\u2019s as if it\u2019s sensing a ghost it doesn\u2019t want to hit\u2026 This has happened ever since we purchased the vehicle.  I do not use auto pilot because I do not see the point where I live. This issue happens when using the adaptive cruise control. I have not noticed it when using auto pilot as, mention before, I rarely use that feature.  I recently say articles where many other Tesla owners were having this problem so I thought I would add to the awareness of this issue.  My wife does not use cruise control nor auto pilot for fear the car will slam on it\u2019s brakes and someone might rear end us.  Speed limits range from 35-55mph in my area.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11450019,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2022","dateComplaintFiled":"02/02/2022","vin":"5YJYGAEE3mf","components":"FORWARD COLLISION AVOIDANCE,LANE DEPARTURE","summary":"The vehicle driver assist system frequently has phantom braking in situations it should not be, especially when there are vehicles behind putting us at risk for a collision due to unexpected braking behavior of the car. This happens especially in setting of 2 lane roads with oncoming traffic, and guaranteed with a truck in the vicinity. On major highways it is less so, but does still happen occasionally. On local roads even if straight and no obstruction the automatic braking without notice occurs when least expecting. Also the lane departure system disables automatically for the remainder of a drive if you veer off a lane even once and didn't take the corrective action the vehicle thinks should have happened. That's not how a safety feature should work... It should remain on regardless. As much as I do enjoy this car, these quality issues definitely make you second guess and keep a closer eye on how you drive to  avoid accidents if the system decides to not work as advertised","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11450022,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/15/2021","dateComplaintFiled":"02/02/2022","vin":"5YJYGDEE5MF","components":"FORWARD COLLISION AVOIDANCE","summary":"-Tesla autopilot phantom emergency braking, multiple times makes using the autopilot useless, can't even set it to just cruise control. Yes. -Hard, unexpected, emergency braking at highway speeds from 75mph to immediate 35mph.  Dangerous to passengers and other motorists due to the sudden, unexpected high   deceleration speed. -Yes. Reported the problem to Tesla service center Spokane on 11/15/2021. They performed a   remote investigation and told me I had used the car in a manner/location that was outside the   current limitations of the software. No further action until the software system is updated sometime in the future and remotely closed the service appointment without any further input from me. - No. Phantom braking started the day I picked it up 9/24/2021 and continues to this day.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11450039,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/22/2022","dateComplaintFiled":"02/02/2022","vin":"5YJYGDEE3MF","components":"FORWARD COLLISION AVOIDANCE","summary":"This car has had numerous phantom braking incidents. It is unusable on 2 lane roads. It breaks suddenly for trucks in the opposite lane. It can also begin to brake for cars in the opposing lane. The only remedy is to press on the accelerator to turn off the Autopilot.   It also slows down periodically for shadows (for example when going thru an underpass).  It was reported to Tesla service and evidently nothing can be done since it seems to be a software issue. I am unsure of that since this car no longer has the radar that previous versions of this car did have.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11450042,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/31/2021","dateComplaintFiled":"02/02/2022","vin":"5YJYGDEE4MF","components":"UNKNOWN OR OTHER","summary":"I was traveling in -5 degree (Fahrenheit) weather and the cabin heater stopped working (a notice appeared on the screen explaining that it was malfunctioning).   Windshield began to fog up, so turned on fan and outside air in order to remove the fog.  Ended up driving 8 hours in -5 degree weather with outside air coming in the car.    Seat heaters and steering wheel heater continued to work.  My passengers and I had to wear coats, boots, gloves, and a hat and still got numb hands and feet.  I felt this was a dangerous situation, unable to keep warm while driving or when pulled over.  Manufacturer looked at the issue and said the refrigerant was slightly low and replenished it.  I don't feel confident that this was an actual fix.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11449873,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/29/2021","dateComplaintFiled":"02/02/2022","vin":"5YJYGDEE2MF","components":"STEERING,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"While on a 475 mile road trip, my vehicles emergency brake system was activated while using cruise control on more than one occasion with no visible hazard ahead of me. This caused my car to brake at speeds upward of 70 miles per hour on two lanes highways, leaving me to fear that any car behind me could easily rear end me and harm me or my children who were in the backseat.  On another occasion during this same trip, the weather began to turn. Snow began to fall heavily leading to poor road conditions. My model y activated corrective steering twice at speeds of 10-20 miles/hr, both times attempting to swerve my car into the lane next to me occupied by a semi truck. These issues are unacceptable and need correcting as they pose a threat to passenger safety.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11449883,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/09/2021","dateComplaintFiled":"02/02/2022","vin":"5YJYGAEE6MF","components":"FORWARD COLLISION AVOIDANCE","summary":"This car is continually slamming on the brakes when in cruise or autopilot  I have reported this to Tesla and tried to have them repair it but they say it\u2019s normal. My 2019 didn\u2019t hav3 this issue. One time I\u2019d did this my wife started to chock on her gum when it slammed the brakes on so hard it dropped about 40mph in a few seconds.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11449899,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/02/2022","dateComplaintFiled":"02/02/2022","vin":"5YJYGDEE8MF","components":"FORWARD COLLISION AVOIDANCE","summary":"I have experienced many episodes of sudden, unexpected and seemingly inappropriate strong braking. The most common circumstance is overtaking semi truck/ trailers that are slowly ascending the mountain slopes of Interstate 5 in southern Oregon. Often the trucks have their emergency flashers in use. IT self-brakes from 65 mph down to perhaps 30-35 mph and I \"take over\" by depressing the accelerator. It also happens frequently with oncoming traffic on 2 lane highways night or day and usually on a curve. The problem is frequent enough to avoid using cruise control on 2 lane roads and on I-5 mountain grades. It happens reliably on my way to town where an intersection has a flashing light and the approach is downhill into a right hand turn. It does not happen travelling the other direction and does not require any other traffic. For all of these, the sudden braking puts myself and others at significant risk for a rear-ender\" collision.    There are no lights, warnings, or ability to learn what triggered the inappropriate braking. I do not have the full self-driving option on this vehicle.  A call to Tesla for service concludes with, \" There are no faults with any of the hardware in the vehicle and these behaviors are a limitation of software in the system at this time\". I did not take it to them to look at the car as it is 5 hours of driving plus the service time to do so.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11449908,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/02/2021","dateComplaintFiled":"02/02/2022","vin":"5YJYGDEF8MF","components":"VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE","summary":"Driving down the highway/interstate when autopilot is on and the brakes are automatically applied for no reason.  This happens frequently, especially on two lane roads to the point where I am not able to use autopilot anymore of fear of the car behind me crashing into me when brakes are applied suddenly for no reason.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11449977,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/13/2021","dateComplaintFiled":"02/02/2022","vin":"5YJYGDEE6MF","components":"VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE","summary":"On a recent trip to Minnesota when adaptive cruise control was engaged there were several ( >10) episodes when the car would suddenly decelerate for no apparent reason.  On a two lane highway it might occur if a large vehicle such as a truck was oncoming in the opposite lane. On the interstate, the common scenario was traveling in the right lane going up a slight upgrade with a car passing in the left lane. Often the sudden speed reduction was 25 mph or more. On occasion even on a flat section the car might suddenly brake for no apparent reason. On one occasion this happened in the afternoon going west with the sun glinting off some shiny asphalt crack filling. No accident occurred, but if a car were following closely, sudden braking could cause a crash. Because of this erratic behavior I don't use adaptive cruise control except for short distances. This is a known Tesla problem, but it seems the company is more interested in enhancing games to be played while charging rather than attend to a major flaw.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11449982,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/04/2021","dateComplaintFiled":"02/02/2022","vin":"5YJYGDEE4MF","components":"FORWARD COLLISION AVOIDANCE","summary":"My Tesla Model Y seems to be suffering from what is called \"phantom braking\".  My vehicle was produced shortly after the radar was removed and Tesla went to a camera only system.  My car has the lasted updates installed.  It is not a Full Self Driving vehicle.   Since I purchased the vehicle it has had a problem during low light or sunny conditions with suddenly braking when using the cruise control.  The situation has been reported to Tesla multiple times and \"bug reports\" were recorded and reported to the service center.  During one morning drive of about 35 minutes I reported 8 occurrences.  Sometimes the vehicle will sound the emergency avoidance braking.  The car will suddenly slow from 60 to 30 mph. On multiple occasions the vehicle behind me had to take evasive action to avoid rear ending me.  During one of my service visits the vehicle was taken on an extended over night test drive and the technician confirmed the problem.  During the other visit the service center did not even take the vehicle for a drive.  in both cases Tesla said the hardware was functioning normally and this was a \"normal\" operating condition for the vehicle.  The car does better if I am following another vehicle because it seems to be able to maintain it's depth perception better if it has that reference point.  I did report to the service center that the car seems to follow closer at night, even at the max following distance setting.  The vehicle also struggles with the automatic high beam headlights which the computer turns on automatically if cruise control is activated.  Very often the car is slow to turn the high beams off but in other cases it will turn the high beams off and then turn them back on as another car approaches.  I am flashed by other drivers on a daily basis because of this.  Tesla does not seem concerned with resolving these known issues.  I hope NHTSA involvement can get their attention for these safety related items.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11450011,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/23/2022","dateComplaintFiled":"02/02/2022","vin":"5YJYGDEE7MF","components":"FORWARD COLLISION AVOIDANCE","summary":"On 2 occasions within the last month my Tesla Y experienced a radical but brief stopping response.  This happened on a freeway while passing a large truck in an adjacent lane.  The car suddenly  slowed down and then immediately speeded back up.  This happened a second time on a freeway but I am unsure of the specific circumstances.   I got delivery of the car in Oct 2021 and both of these incidents happened in Jan 2022.  It has only happened those 2 times.  Thank You [XXX]  INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11450063,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/02/2022","dateComplaintFiled":"02/02/2022","vin":"5YJYGDEF7MF","components":"FORWARD COLLISION AVOIDANCE","summary":"The Tesla adaptive cruise control has been malfunctioning for the past 12,000+ miles (since new). Yes, it is available for inspection upon request. When the cruise is set, there are a significant number of phantom breaking events, making it a real hazard for anyone following our vehicle. The breaking can happen as often as 3 times every minute, and can decelerate 10-15 mph within seconds before I am able to react and override the cruise. The vehicle has been inspected 2 times by the manufacturer and has been found to have no hardware failure. There is no warning prior to the phantom breaking. However, periodically there are warnings during the phantom breaking events in the form of alarms sounding.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11450078,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/02/2022","dateComplaintFiled":"02/02/2022","vin":"5YJYGAEE4MF","components":"FORWARD COLLISION AVOIDANCE","summary":"Sudden braking while passing semi-trucks on a 2-lane highway while using Autopilot and Traffic-Aware Cruise Control. I made a video: https://www.youtube.com/watch?v=LW-nrsR1Bg0","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11449732,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2022","dateComplaintFiled":"02/01/2022","vin":"5YJYGDEE9MF","components":"FORWARD COLLISION AVOIDANCE","summary":"The adaptive cruise control system is very dangerous due to constant \"phantom braking\" problems.   With cruise control enabled, the car will randomly slow down, sometimes gradually and others times rapidly. Sometimes the deceleration happens when passing a large truck, or a car on the other side of the road. Sometimes it is in response to shadows on the road. Sometimes there is no discernable reason.   Instances of rapid and unexpected deceleration make it likely we will be hit by another car or otherwise cause an accident.   This problem is prevalent throughout all Model Y cars and detailed online. Dealers say that there is nothing wrong with the vehicle and they hope it can be fixed in the future by software. However, in the meantime, the dangerous situation exists.   My vehicle has not been inspected by anyone for this purpose, at least not yet.   There are no warning lamps or messages when this happens.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11449436,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/29/2022","dateComplaintFiled":"01/30/2022","vin":"5YJYGDEF6MF","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER,VISIBILITY/WIPER","summary":"The heat pump that supplies all heated air to the cabin stopped working completely.  Safety was impacted because my windshield fogged up, making it impossible to see clearly out of my windshield or other windows. It was 11\u00b0F outside with no heating.  I am not sure if a service center has been able to reproduce the issue, but I have images of the fogging and the error message.  Nobody has inspected the issue yet.  I received an error message \"VCFRONT_a447\" and \"Cabin Climate Control System Requires Service\"  I have received this error message in two separate occasions now, both when it was lower than 15\u00b0F outside.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11449481,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/20/2022","dateComplaintFiled":"01/30/2022","vin":"5YJYGDEE8MF","components":"EXTERIOR LIGHTING,LANE DEPARTURE","summary":"Hello,  Tesla has released an update that will turn on the side camera when the blinker is activated.  At night, the blinker can blind the camera making it difficult if not impossible to see any object.  I'm concerned that this can cause the driver to turn into another car at night. The picture attached is with the hazard lights on and you can see how one camera works correctly and the other has a massive glare.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11449288,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/27/2022","dateComplaintFiled":"01/28/2022","vin":"5YJYGDEE2MF","components":"FUEL/PROPULSION SYSTEM","summary":"Sudden acceleration. I was stopped in my driveway (flat surface).  The car started to roll forward and I pressed brake hard.  Vehicle came to a complete stop but when I removed my foot from brake car lurched forward. Car hit a retaining wall approximately  3 feet away before I could stop it again by braking hard. When the car was put in park I was able to remove my foot from the brake without it lurching forward again.  Little personal safety risk in this situation in my driveway with no other people around.  the car hit the retaining wall at relatively low speed when it lurched forward.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11449334,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/26/2022","dateComplaintFiled":"01/28/2022","vin":"5YJYGDEE5MF","components":"FORWARD COLLISION AVOIDANCE","summary":"I have written to you before on my Tesla automatic emergency braking (phantom braking) problem. I am updating you on the issue.  Please see the enclosed file.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11449190,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/27/2022","dateComplaintFiled":"01/27/2022","vin":"5yjygdee4mf","components":"ELECTRICAL SYSTEM","summary":"Heat pump failed when driving in minus 7F weather.  Windows fogged up and car was dangerously cold.  Only heat seater and steering wheel to stay warm.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11448755,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/24/2022","dateComplaintFiled":"01/25/2022","vin":"5YJYGAEE3MF","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER,VISIBILITY/WIPER","summary":"The heater of the vehicle just stop working, due to MN cold weather and since there is no heat and just cold air blowing. It freezes the windshield and frost would build up with out any way to melt it since there\u2019s no heat. It also fogs up the interior in the car since you can\u2019t open the windows due MN minus windchill weathers. It\u2019s hard to see and keep warm in a cold climate state. Tesla doesn\u2019t see this is an emergency and it\u2019s very concerning","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11448598,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2021","dateComplaintFiled":"01/24/2022","vin":"5yjygdee1mf","components":"ELECTRICAL SYSTEM","summary":"The contact owns a 2021 Tesla Model Y. The contact stated that while driving at an undisclosed speed, the horn was inoperable unless extreme pressure was applied. The dealer was made aware of the failure and sent a Tesla associate to the contact's residence to inspect the horn; however, the vehicle was diagnosed but not repaired. The manufacturer was not made aware of the failure. The failure mileage was unavailable. Consumer stated horn works but very difficult to operate. Horn/airbag has to be pressed hard in the center which requires removing one hand from the steering wheel.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11448479,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/22/2022","dateComplaintFiled":"01/22/2022","vin":"5YJYGDEE4MF","components":"VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE","summary":"75 MPH on interstate with FSD 10.9.  6 separate phantom braking events over 350 miles. Very dangerous in traffic.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11448386,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/21/2022","dateComplaintFiled":"01/21/2022","vin":"5YJYGDEE9MF","components":"FORWARD COLLISION AVOIDANCE","summary":"When using cruise control or autopilot the vehicle will suddenly slam on the brake which almost caused an accident on multiple occasions. The lack of lasers has caused the cruise control and autopilot to become very dangerous to myself and others in road as the phantom braking it does for no reason is very powerful.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11448306,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/20/2022","dateComplaintFiled":"01/21/2022","vin":"5YJYGDEF5MF","components":"VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE","summary":"I was driving on the 7 mile bridge in the Florida Keys with the Adaptive cruise control set to 58 mph. There was no traffic in my lane for about a mile ahead of me. As an oncoming Semi approached me, remaining in his lane,  my car applied emergency braking.  I had to immediately add throttle to avoid a collision with the truck behind me.  This \u201c Phantom braking \u201c has occurred on multiple occasions to me. There is no way to engage cruise control without the adaptive feature which uses cameras instead of radar on these new Teslas. I did not have this problem on my 2018 Tesla that did use radar.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11448165,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/15/2022","dateComplaintFiled":"01/20/2022","vin":"5YJYGDEE8MF","components":"UNKNOWN OR OTHER","summary":"There is no heat in car. The Climate Control Failed. Cabin Climate Control System requires service is the error message. Its a known problem with Tesla Model 3 and Model y The temperature in the car was in the single digits. The window would not defrost and had a hard time seeing. Tesla expected me to drive the car in a snow storm to bring in for service. I canceled the appt with the next available appt 10 days later. Service scheduled for Jan 27th 2022. the 1st time it failed was Jan 15th 8:00am.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11448216,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/20/2022","dateComplaintFiled":"01/20/2022","vin":"5YJYGDEF1MF","components":"POWER TRAIN,UNKNOWN OR OTHER","summary":"Received Error code: VCFRONT_447 indicating a cabin heat issue, and a complete loss of heat within the interior of the vehicle. It appears this also is preventing the battery from fully warming up causing severe vehicle power reduction and lack of regen braking. It being sub-zero and frost bite within minutes this poses a safety risk when traveling.   The problem has been reported by other vehicle owners. It has not been inspected at this time. There were no other alerts prior to the issue starting on 1/20/2022 at ~6am CST.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11448296,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/08/2022","dateComplaintFiled":"01/20/2022","vin":"5YJYGDEE4MF","components":"FORWARD COLLISION AVOIDANCE,LANE DEPARTURE","summary":"Vehicle constantly experience phantom braking. Will randomly brake for shadows, vehicles in the opposing lane, and when it feels like it. Chance for rear collision is higher due to autopilot.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11447971,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/06/2022","dateComplaintFiled":"01/18/2022","vin":"5yjygdee3mf","components":"UNKNOWN OR OTHER","summary":"Started driving the car in cold weather and received message climate control needs service.  The heater would not warm up.  Tried shutting the car off and on and it still would not provide heat.  It was under 20 degrees and had no heat or defrost.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11447472,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/08/2022","dateComplaintFiled":"01/14/2022","vin":"5YJYGDEE7MF","components":"ELECTRICAL SYSTEM","summary":"While driving on ice and snow covered roads the regenerative braking feature comes in so strongly that it makes driving dangerous as the car loses traction and control every time the foot is removed from the accelerator. The regenerative braking automatically applies once the foot is removed from the accelerator. Tesla used to have an option to reduce the strength of the regenerative braking but removed that option in October of 2021. That change in software has made the vehicle unsafe to drive on slick roads. I was able to maintain control of the vehicle because of my driving skill, but did lose control numerous times during a 50 mile trip because of the increased regenerative braking feature.   Tesla vehicles manufactured before October 2021 still have the option to reduce regenerative braking power, I also own one of those vehicles. I have attached a photo of that screen that shows the option.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11447501,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/25/2021","dateComplaintFiled":"01/14/2022","vin":"5YJYGDEE7MF","components":"FORWARD COLLISION AVOIDANCE,LANE DEPARTURE","summary":"The cruise control and auto pilot functions failed while driving in the rain. The car would not disengage from auto pilot and continually would engage back into auto pilot and eventually locking tires and spinning out across all lanes of the freeway.  My safety and all the drivers around me are put at risk when something that dramatic occurs. The car spun out completely out of control and after doing a complete spin the car continued to spin losing all control and ended up inches from the center median and was facing oncoming traffic.  Unknown- I instantly called tesla and removed my memory stick from the vehicle, they are still conducting their \"investigation\". Took it into the dealer and had them look into the issue. They are currently remotely working on what caused the issue with their engineers.  No warning lamps or messages appeared prior to the occurence.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11447350,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/12/2022","dateComplaintFiled":"01/13/2022","vin":"5YJYGDEE9MF","components":"FORWARD COLLISION AVOIDANCE","summary":"Several times now the car has done a phantom braking event where the car brakes for no reason when using adaptive cruise control on two lane highways.  Mostly it's when large vehicles like a semi truck or RV passes in the other lane.  Sometimes it appears to be due to shadows like overpasses or trees.  The car slows down so quickly sometimes that if someone were following me it may cause a rear end collision.  Most of the time the slowdown happened without warning.  I have submitted a service ticket with Tesla about this but this seems to be a systemic problem on the TMC forums:  https://teslamotorsclub.com/tmc/threads/phantom-braking-in-my-new-model-y.253378/#post-6301315 https://teslamotorsclub.com/tmc/threads/phantom-braking-and-active-safety-features.248184/ https://teslamotorsclub.com/tmc/threads/possible-to-deactivate-tacc-and-use-regular-dumb-cruise-control-phantom-braking-unexpected-slowdowns.235813/ https://teslamotorsclub.com/tmc/threads/27-phantom-brake-in-10-miles-how-often-should-i-press-camera-button-to-report-10-6-1-fsd.250396/","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11447132,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/10/2022","dateComplaintFiled":"01/12/2022","vin":"5YJYGDEE5MF","components":"VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE","summary":"Please see attached PDF","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11446960,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/03/2022","dateComplaintFiled":"01/10/2022","vin":"5yjygdee3mf","components":"UNKNOWN OR OTHER","summary":"Last year Tesla switched to a heat pump system for heating the interior of the car.  Since that change the 2021 models are regularly loosing heat when the temperature gets below zero.  Sometimes restarting the car will bring it back but not always.  This can lead to drivers being stranded with no heat in potential dangerous temperatures.  Tesla was aware of the issue last winter and it has still not been addressed and the issue is persisting in newly built cars.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11446783,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/30/2021","dateComplaintFiled":"01/09/2022","vin":"5yjygdee7mf","components":"UNKNOWN OR OTHER","summary":"Heat did not work in -15F temperatures.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11446788,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/02/2022","dateComplaintFiled":"01/09/2022","vin":"5YJYGDEE9MF","components":"ELECTRICAL SYSTEM,VISIBILITY/WIPER","summary":"Heat stops working when it gets to cold. Windows can fog up and make visibility almost impossible. Unsafe as well for passengers in freezing temps. No news or update from Tesla","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11446796,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/06/2022","dateComplaintFiled":"01/09/2022","vin":"5YJYGDEE2MF","components":"UNKNOWN OR OTHER","summary":"The heat stops working when the ambient temperature reaches 0 degrees. This is a safety risk in cold temperatures, especially for young children that can\u2019t wear coats in the car due to car seats. This has happened in newer models that have a heat pump as  the heating system, per social media accounts. The service center is inspecting tomorrow. A warning message appears when the heat stops working on the car screen. There is also an error on the phone app when preconditioning cannot start (preconditioning is supposed to mitigate the error, but it gets too cold to precondition).","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11446804,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/09/2022","dateComplaintFiled":"01/09/2022","vin":"5YJYGAEE1MF","components":"VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE","summary":"The car's adaptive cruise control system will suddenly and dangerously brake in random situations on multiple occasions.  It presents a very dangerous condition should there be cars behind that can't brake in time","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11446805,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/09/2022","dateComplaintFiled":"01/09/2022","vin":"5YJYGAEE1MF","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"Multiple occasions of the vehicle's heat/ac system failing in cold weather.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11446372,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2022","dateComplaintFiled":"01/05/2022","vin":"5YJYGDEE0MF","components":"UNKNOWN OR OTHER","summary":"I was driving from Bend Or to Boise Id on January 1st 2022. The temperature was about 7 degrees out that evening and the heater stopped working. We bundled up and kept the blower on the windshield so that we could see, but by the time we reached Boise it was 22 degrees inside the car. We were very cold. Due to the remote area we were in we did not want to stop.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11445841,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/02/2022","dateComplaintFiled":"01/02/2022","vin":"5YJYGDEE5MF","components":"UNKNOWN OR OTHER","summary":"I was driving on interstate 285 Atlanta in rain. All of a sudden the screen froze. Wipers won\u2019t work. Had poor visibility. Could not even put on emergency lights. Had to do hard reset and pull over.  Before I could get them to work again. This was extremely dangerous in the middle of the road. Similar issue happened with my wife in a brand new model 3 a few weeks ago and we were told it was a software issue and resolved with an over the air update. I have the UpToDate software in my model y. Feel Tesla softwares should be approved by NHTSA before being sent to customers.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11445664,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/27/2021","dateComplaintFiled":"12/30/2021","vin":"5YJYGAEE0MF","components":"VISIBILITY/WIPER","summary":"the new user-interface design removed the defroster icon from the home screen. the driver now has to swipe up on climate controls then select the defroster. this is significantly unsafe, especially when you are having difficulty seeing due to unexpected fog.  recommend they add the defroster icon to the home screen.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11445379,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/25/2021","dateComplaintFiled":"12/29/2021","vin":"5YJYGDEE1MF","components":"SEATS,VISIBILITY/WIPER","summary":"The software was updated and I am no longer able to access control for the window defoggers or windshield wipers with one button press. This creates a hazardous driving situation when I need to focus on driving the car. Additionally, the seat will automatically adjust itself to other driver profiles and I am unable to quickly control it, once again creating potentially dangerous conditions.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11445136,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/04/2021","dateComplaintFiled":"12/27/2021","vin":"5YJYGDEE0MF","components":"BACK OVER PREVENTION","summary":"The backup warning system did not work when I backed out of a driveway on a dark night.  I knew there was a black car (sedan I believe) parked along the curb across from the driveway, and could partly see it in the backup camera when the tail lights would turn on (i.e., when I stepped off the drive pedal), but was unable to tell exactly how close I was to the car. There were no beeps from my car to warn me.  My car stopped abruptly as the edge of my trunk lid hit what I guess was the corner of the other car.  All damage appears to have been to my car - a dent in the trunk lid.  I reported all of this to Tesla through their service app, and received a list of places from which I can get an estimate to repair the damage, but never received an explanation from them of their evaluation of the car's records  I want to point out that I believe my Tesla includes all camera sensors - a change they apparently made over the summer.   My car was ordered in June 2021 for September delivery.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11444932,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/24/2021","dateComplaintFiled":"12/25/2021","vin":"5YJYGDEEXMF","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER,VISIBILITY/WIPER","summary":"Tesla recently overhauled the firmware to their vehicles, however the newest update removes much of the ease and functionality. They have removed defogger buttons into the background, and other settings as well, causing the user to have to use multiple touches to work something that previously was quick.   I believe this to be a safety issue. Drivers are now unaware where certain settings are and causes drivers to become distracted from the road to a degree that is unsafe while driving.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11444939,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/25/2021","dateComplaintFiled":"12/25/2021","vin":"5YJYGDEE6MF","components":"VISIBILITY/WIPER","summary":"With Tesla\u2019s new software version 11.0 (Firmware 2021.44.25.2), the enabling of the front and rear window defogger is not readily accessible (they are buried in a menu).  In the previous version of the software, there was a dedicated button on the screen to enable each of them.  This is a safety issue because of the following scenario that happened to me today, comparing to my experience just the day before:  I was driving in the mountains of Colorado, where it was below freezing and snowing.  On the 22nd of December, BEFORE the software update, my front window started fogging up VERY quickly.  I was able to turn on the front and back window defoggers with one tap.  Today, I was driving back and the same thing happened \u2014 the window started fogging up.  With the new software you had to tap twice, taking away your attention from the road in order to locate the defrost ON button.  This is incredibly dangerous.  I opted to move to the side and put my flashers on while I did that.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11444600,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/03/2021","dateComplaintFiled":"12/21/2021","vin":"5YJYGDEE0MF","components":"VEHICLE SPEED CONTROL,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"When driving on a two lane road and approaching an oncoming 18 wheeler the cruise control consistently slams on the brakes and I am concerned about the well-being of my 5 and 4 year old in the back seat. It whips them forward. I am also concerned about cars following me and getting rear ended with the force it is applying this phantom braking. I called Tesla and they said this is expected behavior and it might be fixed in a future firmware but no guarantees. I think this is an unacceptable answer regarding the safety of my family.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11444619,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/03/2021","dateComplaintFiled":"12/21/2021","vin":"5YJYGDEE2MF","components":"FORWARD COLLISION AVOIDANCE","summary":"Traffic Aware Cruise Control is just about useless on 2 lane highways. Once enabled it is plagued by frequent decelerations for absolutely no obvious reason. What is more concerning is the application of emergency braking when meeting an oncoming truck, even on a well marked highway  where the truck is centered in it\u2019s lane. Fortunately this has not happened to me while I was being followed by a vehicle, but it is highly likely that a large truck or inattentive driver would have rear ended me in this scenario.   Tesla service has looked at my car, and told me that everything was working properly, that it was a common complaint and they did not have a fix.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11444500,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/22/2021","dateComplaintFiled":"12/20/2021","vin":"5YJYGDEE9MF","components":"LANE DEPARTURE,FORWARD COLLISION AVOIDANCE","summary":"On Monday November 22 at around 6:15 PM CST, I was driving my model Y and had Tesla's Full Self Driving Beta software engaged. A right banked curve on a two lane road in a rural area came up with a vehicle coming around the curve the opposite direction. The Model Y slowed slightly and began making the turn properly and without cause for concern. Suddenly, about 40% of the way through the turn, the Model Y straightened the wheel and crossed over the center line into the direct path of the oncoming vehicle. I reacted as quickly as I could, trying to pull the vehicle back into the lane. I really did not have a lot of time to react, so chose to override FSD by turning the steering wheel since my hands were already on the wheel and I felt this would be the fastest way to avoid a front overlap collision with the oncoming vehicle. When I attempted to pull the vehicle back into my lane, I lost control and skidded off into a ditch and through the woods, causing significant damage to the vehicle.   I was able to retrieve the dashcam footage of this incident and it is attached here. I did analyze the footage myself briefly. You can see the vehicle leave the lane, and within about 10 frames, I had already begun pulling back into the lane before losing control and skidding off the road. Since this video is recorded at about 36 FPS, this would mean I reacted within 360ms of the lane departure. I understand it is my responsibility to pay attention and maintain control of the vehicle, which I agreed to when I enrolled in FSD beta. I was paying attention, but human reaction does not get much faster than this and I am not sure how I could have otherwise avoided this incident. I am thankful this was the outcome rather than a front overlap collision with the oncoming vehicle, which would have likely resulted in bodily injury.  Tesla has confirmed that FSD beta was engaged, per the attached correspondence, but insists that this incident and the resulting accident are my responsibility.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11444508,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/20/2021","dateComplaintFiled":"12/20/2021","vin":"5YJYGDEE6MF","components":"FORWARD COLLISION AVOIDANCE","summary":"When cruise control or Autopilot systems are active, the car will often slam on the brakes and sound an alarm as if there going to be an imminent collision, even thought the lane is clear in front of the car.  This happens most likely often when cresting small hills or on curves. There may be a car in coming in the opposing lane, but there is no danger as the opposing car is fully in their lane. The adapative cruise control or Autopilot system decreases the speed very quickly, often reducing the speed by 10-20mph within seconds. This causes panic for the driver and any cars behind us have to suddenly slam on their brakes, creating a dangerous situation. I own both a 2021 Tesla Model Y and a 2021 Model 3 that both have the Tesla Vision Camera based cruise/Autopilot/collision detection system. This problem has gotten worse as Tesla has released new firmware updates in recent months. Many Tesla owners are reporting that they are having the same issues recently. Tesla's response is that the systems are under development and that they will improve over time. The problem is that this is a safety issue NOW! They seem to be overly focused on developing and testing their full self driving systems that they are ignoring a huge safety flaw in their current cruise control and Autopilot systems.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11444044,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/12/2021","dateComplaintFiled":"12/16/2021","vin":"5YJYGAEE9MF","components":"FORWARD COLLISION AVOIDANCE","summary":"I am experiencing phantom braking when using both the features listed below * Adaptive Cruise Control * Tesla Auto-Pilot   I have experienced this safety issue when 1. I would be crusing on the road using either of these featuers. All of a sudden, and without warning, the car has applied brakes, even when there's no object / human in the same lane or attempting to come to the lane.  2. I'm cruising in the middle lane of a 3 lane highway, with no vehicles around. This has happened even when vehicles are following behind my car.  3. In both daylight and at night.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11443897,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/08/2021","dateComplaintFiled":"12/15/2021","vin":"5YJYGDEE5MF","components":"VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE","summary":"While driving my Tesla Model Y using cruise control, the vehicle will continuously brake suddenly for unknown reasons. In several instances, I was worried that the car following me would either hit my car or be forced to take other actions, possibly causing an accident. The system is dangerous and useless. When I contacted Tesla regarding my concern, they said something about the software program evolving\u2026no fix available. I have had my Tesla Model Y in their service center three times and have had numerous phone conversations with them and their customer service department regarding this issue. They said they simply cannot do anything about it. Again, the cruise control system is extremely dangerous. Please require Tesla to resolve this problem immediately. Thank you.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11443833,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/25/2021","dateComplaintFiled":"12/14/2021","vin":"5YJYGAEE9MF","components":"VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE","summary":"On two occasion, our brand new Tesla model Y lurched forward from a complete stop. The first time, on 2021/10/09 at 4:36pm I was at a car wash and trying to put the car in neutral. Fiddling with the gear selector, the car jumped forward without me touching the pedals. I hit the breaks and neither the car or anyone else was injured. The second time, on 2021/10/25 at 8:10 am, my wife was dropping off the kids at school. At full stop the car lurched forward again without her touching the pedals or the speed controller. The car hit the car in front of it 3 times with force. The car as well as the two other cars in front of it got seriously damaged.  My two year old son was on board, there was many middle schoolers around but thankfully no one was injured.  Incidents were reported to Tesla right away who has assured us they would investigate but we have had no update since despite contacting them multiple times. They assured us they have the ability to download telemetry remotely but I am concerned that as time goes by data will no longer be available. We later got an alert on the app that the emergency braking system had been disabled at the time of the second incident.  I have videos files, recorded by the car itself of both incidents as they are happening available. The body damage of the car is fully repaired but the car is otherwise available for inspection/data downloads.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11443765,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/04/2021","dateComplaintFiled":"12/14/2021","vin":"5YJYGAEE5MF","components":"SERVICE BRAKES,SERVICE BRAKES, ELECTRIC","summary":"My wife and I purchased our Tesla model Y back in February 2021. We picked it up back in May 2021. The selling point for us was how it drove in the winter since we live in central WI. When we test drove the car in a snow snow at the highland park dealer. The car handled great in the ice and snow due to the car having the winter driving option. My wife nearly got into an accident due to no longer having the option for winter driving. The regenerative braking option is great until you drive in winter conditions. Ice and snow will cause the vehicle to slip and slide whenever letting off the throttle. The safety concern is that if a line of vehicles is in front of you and one person slams on the brakes letting off the throttle is essentially the same thing as slamming on your brakes. Which you never do while in a snow storm. We essentially bought the vehicle with and for this option to to control the vehicle better based on weather conditions. Removing the the winter driving option was not only wrong but a law suit waiting to happen due to the safety issue it brings.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11443714,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/13/2021","dateComplaintFiled":"12/13/2021","vin":"5YJYGDEE4MF","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"I was driving on Interstate 80 in NJ this morning.  I was in the middle of three lanes. In the lane to the right of me were two tractor trailers.  Adaptive cruise control was engaged.  For no apparent reason my vehicle suddenly braked hard, startling me and making me wonder what I might have missed in my surroundings.  There was no hazard...this was frightening and a major flaw in the system that I have seen referred to as \"phantom braking.\"  It has happened to me a couple of times before but never on such a crowded roadway...I could have been rear ended. This component of the vehicle has not been subjected to a service call...the car has 5,000 miles. There was no warning.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11443491,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/28/2021","dateComplaintFiled":"12/11/2021","vin":"5YJYGAEE9MF","components":"FORWARD COLLISION AVOIDANCE","summary":"While driving on an interstate highway (75 mph) at about 12am (little traffic) on four separate occasions, with cruise control engaged, the brakes were unexpectedly applied without warning, no forward traffic, no wildlife, no vehicles on the side of the road. Had there been a vehicle behind us, it could have resulted in a rear end collision.   Several days later, on a two lane road (55 mph), cruise engaged, with oncoming large delivery/semi vehicles, again, the brakes were applied as if it was an imminent collision - which it was not.  We have not seen any warning lamps, messages, warnings - however, we are new to this vehicle and not sure where we would see such a warning.   After the latter event, I contacted Tesla service but was told it is an issue being looked at however there were no fixes available at this time.  I have not driven with cruise control since as I am very afraid of being rear-ended.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11443226,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/26/2021","dateComplaintFiled":"12/09/2021","vin":"5YJYGDEE5MF","components":"VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE","summary":"Tesla's autopilot / adaptive cruise control / emergency braking is defective.  On multiple occurrences I have had incidents where the vehicle's adaptive cruise control and automatic emergency braking systems have activated inappropriately.    In one occurrence I was driving on I-17 through Phoenix in the middle lane.  I was beginning to pass a pickup truck pulling a trailer (my front bumper was just behind the trailer) when the car detected this as an imminent collision and applied significant braking.  I had to use the accelerator to disable the emergency braking, and this triggered a number of cars behind me having to brake as well.  In a second occurrence I was driving on SR-74 westbound in phoenix between I-17 and Lake Pleasant Parkway.  This is a two lane road in many sections, and at one point I had a semi truck and trailer coming towards me in the opposite lane and my car detected this as infront of me and applied emergency braking.  Thankfully there was no one behind me as the vehicle reduced speed from 65 to 40 before I was able to push the accelerator and resolve the issue.  There have been other incidents of it braking in ways that were unexpected and dangerous.   What component or system failed or malfunctioned, and is it available for inspection upon request? Auto pilot / adaptive cruise control / automatic emergency braking  How was your safety or the safety of others put at risk?  See Above  Has the problem been reproduced or confirmed by a dealer or independent service center?  NO, but is well known among Tesla owners  Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? NO  Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? NO","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11443253,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/07/2021","dateComplaintFiled":"12/09/2021","vin":"5YJYGDEE5MF","components":"FORWARD COLLISION AVOIDANCE","summary":"Have a recurring issue with phantom braking, without apparent issue, causing the car to suddenly brake (hard) without warning. (60 mph to 30 mph). This happens when using adaptive cruise control.  Dealer has been contacted and their response is that this is perfectly normal, it happens to everyone, and that the car and systems are in beta.  They indicate all that mechanical components are in working order and my software is up to date. Over time this may be fixed.   Meanwhile, I\u2019m concerned about being rear ended caused by my car's sudden phantom braking.  This issue is prevalent in other Teslas and reports on the internet are numerous.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11443110,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/03/2021","dateComplaintFiled":"12/08/2021","vin":"5YJYGDEF8MF","components":"FORWARD COLLISION AVOIDANCE","summary":"When traveling down a clear road with no obstructions, the Tesla will unexpectedly put the brakes on, sometimes mildly and sometimes severely when the Speed Sensitive Cruise Control OR the Autopilot is engaged.  This is not Tesla full self driving, just standard cruise.  This is a known problem that Tesla is aware of and has not addressed.  The problem has become much more pronounced in recent software updates.  This happens frequently and sometimes causes an unsafe condition causing me to not want to use this feature while driving at all.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11442775,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/03/2021","dateComplaintFiled":"12/06/2021","vin":"5YJYGDEF6MF","components":"FORWARD COLLISION AVOIDANCE","summary":"Every time I drive on a two lane undivided highway with traffic aware cruise control or AutoPilot engaged, the car will slam on its brakes when a large vehicle is passing in the oncoming lane, even if the passing vehicle is safely passing. Phantom braking with vision only.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11442777,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/08/2021","dateComplaintFiled":"12/06/2021","vin":"5YJYGDEE7MF","components":"VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE","summary":"Adaptive Cruise Control breaks hard for no apparent reason. If there had been any cars trailing close behind I could easily be rear-ended. Happens at least once every time I turn on cruise control.   On a recent longer highway trip of about 90 miles it happened three times. One time on that trip it happened while passing under a bridge, did it pick up the lower speed from the bridge above? The other times it seemed to happen for no reason. All these times our hearts dropped (2 passengers in car).   Note that I do not have full self driving, so I\u2019m talking about adaptive cruise control being the problem.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11442852,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/05/2021","dateComplaintFiled":"12/06/2021","vin":"5YJYGDEE8MF","components":"FORWARD COLLISION AVOIDANCE","summary":"While using autopilot (adaptive cruise control) and driving on two lane highways the car will suddenly apply braking. The braking is abrupt and aggressive. The concern is being rear ended even for vehicles following at a safe distance. The abrupt braking happens randomly and more consistently when there is an oncoming car, especially around turns or hills.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11442937,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/11/2021","dateComplaintFiled":"12/06/2021","vin":"5YJYGDEE7MF","components":"FORWARD COLLISION AVOIDANCE","summary":"The autopilot randomly applies the brakes.  Sometimes it applies the brakes on a 2 lane highway when a truck or large vehicle approaches in the oncoming lane.  Other times nothing is in the lane and it slams on the brakes.  Other times the forward collision warning starts making noises and nothing is in front of me.  I took the vehicle in for service, but of course the Tesla tech could not duplicate.  Although the invoice says \"autopilot will improve as firmware is released.\"","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11442747,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/05/2021","dateComplaintFiled":"12/05/2021","vin":"5YJYGDEEXMF","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"While driving on a two lane highway at 70mph with adaptive cruise control on, every time a semi would approach the car, the car would brake really hard with no notice. Not one car caused this issue. It was only large semis trucks or trailers.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11442554,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/28/2021","dateComplaintFiled":"12/03/2021","vin":"5YJYGDEF9MF","components":"FORWARD COLLISION AVOIDANCE","summary":"Car is frequently emergency braking when autopilot is enaged and large trucks or semi tractor trailers merge from the right. Car will also unnecessarily and prematurely emergency brake when cars are climbing a hill.   The unexpected braking has nearly caused several accidents and we have discontinued use.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11442291,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/30/2021","dateComplaintFiled":"12/01/2021","vin":"5YJYGDEE2MF","components":"VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE","summary":"When driving with Cruise Control engaged, the car repeatedly brakes VERY HARD.  Sometimes the braking is when there is a car in the opposing lane and is approaching but not over the line.  Sometimes the sudden hard braking occurs for no apparent reason.  But on a two lane highway this occurs VERY regularly.  It occurs several times an hour.  This is a serious problem because if there is a car behind me the sudden hard braking may cause that car to crash into me from behind.  You can submit a bug report to Tesla by pushing the right hand steering wheel button, saying \"Bug Report\" and then describing the report verbally while driving.  This will include all sorts of driving data being sent to Tesla.  I have done this dozens and dozens of times.  Each time I get a message on the screen thanking me for sending in the bug report.  Never once have I ever heard back from Tesla other than the instantaneous message on the screen saying that the bug report has been submitted.  I believe that Tesla has had a recall for a very similar problem with the Model S and Model X with Full Self Driving.  This recall was fixed almost immediately with an over-the-air software update.  However my problem does not relate to Full Self Driving (which my car does not have).  This relates only to cruise control.  I have spoken to several other Model 3 and Model Y owners who ALL report the exact same problem.  A quick search online will reveal hundreds of other similar reports for Model 3 and Model Y owners who do NOT have Full Self Driving.  I believe this is a very serious safety problem and needs to be addressed immediately.  Regards,  Ken Maples","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11442335,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/24/2021","dateComplaintFiled":"12/01/2021","vin":"5YJYGDEE2MF","components":"FORWARD COLLISION AVOIDANCE","summary":"When placed in cruise control (which is called TACC: traffic aware cruise control), and driving on 2 lanes road, the car frequently (more than 10 times over 20 miles) slams on the brakes when incoming large vehicles on the other lane.  This is generating dangerous situation with following cars being surprised for sudden (and unwarranted) braking occurs.  I have a dash cam video of one such incidents","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11442199,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/25/2021","dateComplaintFiled":"11/30/2021","vin":"5YJYGDEE9MF","components":"FORWARD COLLISION AVOIDANCE","summary":"Vehicle will brake hard when approaching oncoming large trucks. This may result in a rear end collision of the following vehicle and possible chain reaction incident. The vehicle has not been inspected and is two months old. This is an ongoing issue and common with this make and model.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11441955,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/28/2021","dateComplaintFiled":"11/29/2021","vin":"5YJYGDEE1MF","components":"FORWARD COLLISION AVOIDANCE","summary":"When driving on cruise control the car will suddenly and randomly decelerate and/or break for no reason.  I have had this happen on empty two lane highways and on 4 lane highways with cars around me.  It's incredibly stress full and if cars are following too close very dangerous.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11441957,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/15/2021","dateComplaintFiled":"11/29/2021","vin":"5YJYGDEE3MF","components":"FORWARD COLLISION AVOIDANCE","summary":"Driving I5N near Delmar with auto pilot in daylight, car suddenly braked while there was no obstacle, or any other car in front of it.  Luckily no one rear-ended me.  Max cruise speed was set to 75 MPH, and speed suddenly dropped below 45 MPH.  The maximum cruise speed I set to also automatically changed to 45 MPH as well.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11441960,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/28/2021","dateComplaintFiled":"11/29/2021","vin":"5YJYGDEE8MF","components":"FORWARD COLLISION AVOIDANCE","summary":"When on Cruise Control or using Autopilot mode, there are frequent phantom breaking issues. On a long trip, we experienced phantom breaking consistently on the Highway both at night and during the day. These phantom breaking issues would sometime be significant and immediately drop speeds 10 miles an hour creating a danger of surprising people behind us. On a 2 lane country road, the issues are GREATLY compounded. The breaking would constantly trigger with oncoming traffic in the other lane and break VERY hard with the auto break alarm sounding. At night on a country road, it occurs with almost EVERY oncoming car. It is amazing to me that this made it through quality control because it is easily reproducible. The auto braking feature should just be turned off for country roads if this can't be fixed. At one point, I was right next to an older Model 3 on a mountain passing lane when an oncoming car was coming. The Model 3 was in the left lane closer to the 'danger' and my car phantom braked with the auto breaking alarm coming on and the model 3 just continued on, no issue. No idea if they were on cruise or auto pilot etc.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11442036,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/26/2021","dateComplaintFiled":"11/29/2021","vin":"5YJYGDEE3MF","components":"FORWARD COLLISION AVOIDANCE","summary":"On September 26, on our first long distance trip with our just delivered (9/17/2021) Tesla Model Y, during daylight nice weather driving with Adaptive Cruise Control switched \u201cOn\u201d, on at least 6 occasions (strait roads, freeway and non-freeway driving), the car suddenly, without any reason, violently slammed on the brakes. These events are hair raising for me and passengers, let alone for a driver behind me. If he/she does not pay attention at that very moment, the result could even be disastrous. I would never have expected such a serious safety issue with a Tesla. Suffice to say that this is absolutely unacceptable to me. When checking out the web, many people reported similar issues with their Model Y vehicle. I had the car checked-out at the Tesla Lynnwood, WA, Service Center on September 30, 2021, and when picking-up the car I was informed that no anomalies had been found. At later dates, similar emergency braking occurred without any reason, while driving with Adaptive Cruise Control. Obviously, I do not trust this Cruise Control system one bit anymore, and no longer use it.  I have written a letter to Tesla (11/12/2021) requesting a time frame when a solution can be expected, but so far, I have not received any word from them.  I sincerely feel that Tesla should temporarily disable this Adaptive Cruise Control feature on ALL Model Y vehicles currently on the road and those still to be delivered (to unaware new owners), until this serious safety issue has been resolved.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11441698,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/21/2021","dateComplaintFiled":"11/26/2021","vin":"5YJYGDEE9MF","components":"FORWARD COLLISION AVOIDANCE","summary":"Repeated automatic breaking in the assisted driving mode when the road is clear and there are no other drivers or obstacles. The other day my speed was dropped from 55 to 45 mph. It was fortunate no one was behind me.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11441651,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/24/2021","dateComplaintFiled":"11/24/2021","vin":"5YJYGAEE6MF","components":"FORWARD COLLISION AVOIDANCE","summary":"I have been having inconsistent behavior from the autopilot system. The vehicle has hit the breaks hard when no obstacle was present. I have not had this problem verified by a dealer/service center. It happens seemingly randomly. There was no warning before the breaking started.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11441199,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/20/2021","dateComplaintFiled":"11/21/2021","vin":"5YJYGDEE3MF","components":"VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE","summary":"The latest version of Autopilot has very serious phantom braking issues. It will brake hard frequently for no apparent reason. Other times it will slow down, but not braking hard, also for no apparent reason. It will also beep at me frequently when cars are approaching in the opposite lane, again for no apparent reason. In short, the latest version of AP is all but unusable and more importantly is not safe for us b/c of the phantom braking issue. Luckily no car has been close behind me when the hard braking has occurred but it certainly could be and could cause a serious accident.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11441206,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/28/2021","dateComplaintFiled":"11/21/2021","vin":"5YJYGDEF4MF","components":"VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE","summary":"Driving across the country in Model Y.  Passed semi in left lane, and when merging back into right hand lane vehicle applied full brakes dropping the vehicle speed from 80mph to 60mph, right in front of semi. I was forced to take over and accelerate to avoid serious rear end collision.  It wasn\u2019t just the one time, vehicle continued to perform aggressive braking actions many times.  Autopilot was unusable for majority of trip.  Tesla needs to make autopilot able to be disabled, and standard cruise control possible.  Tesla vision is not safe, and is a major liability.  It\u2019s very clear Tesla vision is an attempt to remove radar to get around supply chain issues, at the cost of consumer safety.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11441236,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/18/2021","dateComplaintFiled":"11/21/2021","vin":"5YJYGDEE9MF","components":"FORWARD COLLISION AVOIDANCE","summary":"I have 13987 miles on the car. 2 times in 1 month on a 2 way highway that has lane markers on the left side of the road. While using cruise control once and the second time was in auto drive mode going about 60. Hard braking with no notice, good thing no one was right behind me. I took control with no issue but this is really a safety issue. I see others reporting it maybe cars coming toward you. But in one case I was alone no on coming cars. Like I said the road has safety markers that are about 3 ft high.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11441036,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/18/2021","dateComplaintFiled":"11/19/2021","vin":"5YJYGDEF5MF","components":"FORWARD COLLISION AVOIDANCE","summary":"Using basic Autopilot (adaptive cruise control without auto-steer), the car randomly slams on the brakes putting me at risk of being rear-ended by any vehicles following me.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11440912,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/16/2021","dateComplaintFiled":"11/18/2021","vin":"5YJYGDEE8MF","components":"UNKNOWN OR OTHER","summary":"A recent vehicle software update now has a speed limit alert stuck right in the middle of the touch screen display. It's unnecessary, annoying and intrusive. Tesla service said to get rid of the alert I need to TURN OFF the speed limit setting!!! Discouraging us from using the safety features is not an improvement. I recommend the NHTSA reqiure Tesla to locate the alert in another area of the display that will be visable but not distracting and annoying.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11440921,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/10/2021","dateComplaintFiled":"11/18/2021","vin":"5YJYGDEE4MF","components":"ELECTRICAL SYSTEM,SERVICE BRAKES","summary":"The contact owns a 2021 Tesla Model Y. The contact stated while driving at various speeds, the vehicle would brake independently without warning. The contact stated no warning light was illuminated. The vehicle was not taken to a local dealer to be inspected. The manufacturer was not informed of the failure. The failure mileage was approximately 970.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11440953,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/14/2021","dateComplaintFiled":"11/18/2021","vin":"5YJYGDEE6MF","components":"FORWARD COLLISION AVOIDANCE","summary":"Vehicle braked suddenly on the exit lane of a highway around noon time, when there was no car ahead of me. There was a large truck passing on the adjacent lane. My car gave a red color warning of imminent collision and braked hard. Fortunately, I avoided having an accident with cars following me by pressing on the gas peddle and moving ahead. Tesla service remotely reviewed and determined that at that time emergency brakes were applied because the car detected an object. Tesla said it could have been a reflection, the sun, or any number of things that could have triggered the false detection causing the vehicle to brake.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11440764,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/14/2021","dateComplaintFiled":"11/17/2021","vin":"5YJYGDEE8MF","components":"AIR BAGS,LANE DEPARTURE","summary":"The contact owns a 2021 Tesla Model Y. The contact stated that while driving at 60 MPH, the lane assist feature operated independently as he attempted to merge into the right lane. Due to the failure, the vehicle pulled back into the left lane which caused the vehicle to spin in a circle and crash into a median. The air bags did not deploy upon impact. The contact was not injured as a result of the accident. A police report was not filed. The vehicle was initially towed to the dealer where he was informed that the vehicle would be towed to an independent body shop for repair. The vehicle had yet to be repaired. The failure mileage was 24,300.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11440598,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/04/2021","dateComplaintFiled":"11/16/2021","vin":"5YJYGDEE4MF","components":"FORWARD COLLISION AVOIDANCE","summary":"Very often when \"autopilot\" or \"traffic aware cruise control\" are activated on two lane roads (county or state highways) and there is oncoming traffic the system will alarm and brake hard as though the car is about to have a head on collision.  This is a safety hazard because if anyone is following me when this happens it would be very easy to get rear-ended. This problem has been happening since I purchased the car and has been reported to Tesla 4 times along with videos of the incidents and they refuse to fix it.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11440662,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/11/2021","dateComplaintFiled":"11/16/2021","vin":"5YJYGDEE5MF","components":"FORWARD COLLISION AVOIDANCE","summary":"This is our second Tesla, so I am familiar with the function of adaptive cruise control and autopilot.  Vehicle frequently initiates hard braking events without warning or cause on the highway.  I have contacted Tesla service, and they are stating that the car functions normally, and that this is normal behavior.  If this is normal behavior, it is definitely unsafe.  I have almost been rear ended several times.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11440431,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/12/2021","dateComplaintFiled":"11/15/2021","vin":"5YJYGDEE5MF","components":"SUSPENSION,ELECTRICAL SYSTEM,STRUCTURE","summary":"Sudden acceleration while stopped.  Car was stopped in the driveway of my home while waiting for the garage door to open.  Suddenly the car bolted forward, crashed through the rising garage door and then through the side of the garage and into the front steps of my home. The car is equiped with auto pilot, but it was not engaged.  While reviewing other incidents of this type on your website, I noticed that other people mentioned their Tesla's having the autopilot feature but I saw no mention of the Model Y.  Although extensive damage happened to the car and my home, no one was injured.  However if this had happened while at a stop light or at a crosswalk someone could have been killed or injured.  My Insurance Co. did not seem interested in investigating this event, haven't heard back from Tesla.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11440477,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/15/2021","dateComplaintFiled":"11/15/2021","vin":"5YJYGAEE6MF","components":"VEHICLE SPEED CONTROL","summary":"The contact owns a 2021 Tesla Model Y. The contact stated while driving 50-70 MPH on cruise control, the vehicle would inadvertently decelerate, almost causing other vehicles to crash into the rear of the vehicle. There were no warning lights illuminated. The contact also stated that the vehicle was designed with no radars and was built with camera vision instead. The manufacturer was made aware of the failure but did not provide any assistance. The contact stated that the failure had been reoccurring more frequently. The vehicle was not diagnosed or repaired. The approximate failure mileage was 20.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11440478,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/13/2021","dateComplaintFiled":"11/15/2021","vin":"5YJYGDEE2MF","components":"FORWARD COLLISION AVOIDANCE","summary":"While using Tesla Autopilot, I\u2019m receiving significant \u201cphantom breaking\u201d events where the vehicle, for no apparent reason, applies the breaks, quickly and unexpectedly decelerating at highway speeds.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11440493,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/06/2021","dateComplaintFiled":"11/15/2021","vin":"5YJYGDEE2MF","components":"STRUCTURE","summary":"Tesla delivered a car with a concerning mechanical defect on all four hinges of both rear/forward doors. There are deep gouges to the metal on all four hinges. They have no explanation as to why the metal that holds the doors I place has  been damaged. Multiple calls to Tesla has resulted in them saying they will absolutely not look at the issues on the car until December 10th. They said that I can't even bring it in to a service center for safety inspection. I wanted to reject delivery and get a safer car but they said that I would then not receive a car for 4-6 months later. Meanwhile they had already accepted payment, so I would be on the hook for payments. I don't know if these.doors are safe, I'm looking for a Tesla to say whether the car is safe to drive or not, and find out what caused the damage. Tesla will only tell me that they will look at the car in December.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11440519,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/13/2021","dateComplaintFiled":"11/15/2021","vin":"5YJYGDEF0MF","components":"FORWARD COLLISION AVOIDANCE","summary":"The car will hard brakes all the time on autopilot. I've had it occur going up slight hills, the sun being out, rounding bends, etc.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11440385,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/26/2021","dateComplaintFiled":"11/14/2021","vin":"5YJYGDEEXMF","components":"FORWARD COLLISION AVOIDANCE","summary":"I had 2 accidents both caused by the wheel forcefully turning and not letting me take over.  First incident: On 8/31/21 I was driving on the right lane of the palisades pkwy S (NJ) the car was on \u201cautopilot\u201d my hands where on the steering wheel. It was raining, there was no car around me for at least a few hundred feet. Suddenly the \u201cforward collision warning\u201d started beeping, and I felt the steering wheel is forcing itself very sharply to the left, I tried turning back to the right, but I couldn\u2019t. Fearing that the car will end up in the lane of the opposite traffic, I slammed the breaks. The car ended up doing a 180 hitting the dividing guardrail against oncoming traffic. The car was towed to a shop where it was until oct 18 when it was ready for pickup, damage costed about 15k to repair. There was no injuries, and no other car involved. Second incident: On oct 26 A week after I picked up the car from the repair shop,  I was driving on the NJ Turnpike N on the left most lane. It was raining, and the car drove over a small puddle of water. Suddenly I felt the steering wheel turning very forcefully to the right. I tried pulling back to the left, but was unable. it felt as if the steering wheel was locked, causing the car to abruptly make a hairpin curve, bypassing the next lane, and hit a car two lanes over. From the impact the car was thrown back to the left, knocked into the highway divider, the car then spun and flew all the way to the other side of the highway. This time there was another car involved. I was in the car with my wife, both of us besides being all shaken up had no injuries, it is not known to me if there was any injuries to the other driver My car was a total loss. In both instances I felt the car taking over the steering wheel and not letting me take back control. The first incident was on autopilot, second time was not. I have dash-cam footage of both incidents (can\u2019t upload it here, will provide upon request)","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11439876,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/06/2021","dateComplaintFiled":"11/09/2021","vin":"5YJYGAEE6MF","components":"VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE","summary":"Our 2021 Model Y features the new vision based cruise control system, both traffic aware cruise control and autopilot utilize this camera only system.  At the time of ordering we were under the impression we were getting a much safer and mature radar based system.   Upon accepting delivery at the end of May we have accumulated 9,000 miles on the car and have a had horrible experiences with the traffic aware cruise control slamming on the brakes for no apparent reason with nothing ahead or passing cars.  Behavior can be 5-10mph slowdowns or in some cases FULL brake pressure which puts us in danger of being rear ended.  Multiple times we have been close to rear ended. In addition the system can also produce audible beeps when cars pass however no warning or message is displayed.    I want to stress this behavior is a daily occurrence day or night.  We have reached out to Tesla in order to get the vehicle looked at for repairs and have a been denied even a service appointment.  The vehicle was declared fine hardware wise.    I documented our experiences in just one evening of driving and put together this YouTube video showing the behavior.  https://www.youtube.com/watch?v=20ETPyzjc_U  As referenced in the video below Tesla explains the cruise control is BETA and to be ready to take over at any moment.  I take great exception to the practice Tesla is utilizing of declaring previously standard features \"BETA\" and making customers deal with their poor results with no accountability.  We don't accept BETA seatbelts or BETA tires.  This feature was enabled by default on the car upon purchase and it objectively doesn't work safely.  This compliant is really an act of desperation as we simply have no other avenue to express our frustration and safety concerns for a half baked feature.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11439924,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/27/2021","dateComplaintFiled":"11/09/2021","vin":"5YJYGDEE5MF","components":"FORWARD COLLISION AVOIDANCE","summary":"While driving using cruise control the vehicle will occasionally brake suddenly for unknown reasons. In one instance I was worried that the car following me would either hit my car or be forced to take other action possibly causing an accident. When I contacted Tesla regarding my concern they said something about the software program evolving\u2026no fix available.  The cruise control system is Dangerous.  There is NO warning, you are traveling down the highway, all seems fine, and then for no apparent reason the car applies the brakes so hard that everyone in the vehicle is startled and vehicle behind you sounds their horn!","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11439689,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/02/2021","dateComplaintFiled":"11/08/2021","vin":"5YJYGDEEXMF","components":"FORWARD COLLISION AVOIDANCE","summary":"The contact owns a 2021 Tesla Model Y. The contact stated while driving at various speeds, the vehicle would experience random braking without input from the driver. The contact stated no warning lights were illuminated. The vehicle was taken to a local dealer but was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was 6,450","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11439740,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/03/2021","dateComplaintFiled":"11/08/2021","vin":"5YJYGDEE6MF","components":"LANE DEPARTURE,FORWARD COLLISION AVOIDANCE","summary":"The Vehicle was in FSD Beta mode and while taking a left turn the car went into the wrong lane and I was hit by another driver in the lane next to my lane. the car gave an alert 1/2 way through the turn so I tried to turn the wheel to avoid it from going into the wrong lane but the car by itself took control and forced itself into the incorrect lane creating an unsafe maneuver putting everyone involved at risk. car is severely damaged on the driver side.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11439627,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/07/2021","dateComplaintFiled":"11/07/2021","vin":"5YJYGDEE9MF","components":"POWER TRAIN,SERVICE BRAKES,BACK OVER PREVENTION","summary":"Sudden, hard self breaking when in autopilot mode. Danger of collision at high speeds.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11439015,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2021","dateComplaintFiled":"11/02/2021","vin":"5YJYGDEF7MF","components":"FORWARD COLLISION AVOIDANCE","summary":"Since purchasing the car less than a month ago, there have been over 100 phantom braking events while using cruise control.  The vehicle will suddenly SLAM on the brakes with no apparent reason, even when there are semi trucks following closely behind. The only way I have avoided rear end accidents is by emergency presssing the accelerator. It is incredibly dangerous.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11439044,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2021","dateComplaintFiled":"11/02/2021","vin":"5YJYGDEF2MF","components":"FORWARD COLLISION AVOIDANCE","summary":"Vehicle applies brakes suddenly while cruise control is active at highway speeds, for no discernible reason. This happens extremely often and has almost caused the person following to rear end me on multiple occasions","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11439113,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/31/2021","dateComplaintFiled":"11/02/2021","vin":"5YJYGDEE5MF","components":"VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE","summary":"While driving on well marked highways, the adaptive cruise control would initiate rapid and unsafe braking while using the vehicles \u201cAutoPilot\u201d.   The braking is equivalent to a user putting full pressure on a brake pedal, losing 10-20mph by the time I am able to intervene, even if I\u2019m ready to take over. Such rapid deceleration leaves me vulnerable to a rear collision from following drivers   There is no warning, and no alarms from the vehicle.   The manufacturer has no specific response, other than advising a system reset. The system reset does not solve the problem.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11438716,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/29/2021","dateComplaintFiled":"10/29/2021","vin":"5YJYGDEE3MF","components":"UNKNOWN OR OTHER","summary":"Two issues:  1) alarming clunking noise coming from suspension.   2) center command screen froze and then crashed completely (black screen) while driving, which resulted in a loss of controls like turn signals and speed indicator.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11438533,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/19/2021","dateComplaintFiled":"10/28/2021","vin":"5YJYGDEE7MF","components":"UNKNOWN OR OTHER","summary":"In Feb. 2021 I purchased a new 2021 Tesla Model Y. In August I noticed a crack in the glass ceiling originating from the front edge of glass. We made an appt for 10/19 to have it replaced at the S. Seattle Tesla Service Ctr, assuming the repair would be covered under warranty. We brought the car in on Oct 19. The service rep inspected the crack and very quickly determined that the crack was a result of something hitting the ceiling such as a small rock. The rep's eagerness with her response suggested that she was familiar with this issue and was ready to deny warranty coverage. She told us we should make a claim against our auto insurance policy. We countered that we didn't believe anything had hit the ceiling, and even if it had, the glass should not have cracked that easily. Also, we also pointed out that in all the other cars we've owned we have never experienced rocks being spun up from the road hitting the ceiling.  The rep still declined. We went ahead with the repair. We searched the internet for other Tesla owners whose ceiling glass had also cracked and found a number of postings on several forums of customers who had the same disappointing experience we had. It is evident that there is some kind of design flaw that results in the ceiling glass cracking easily. We inquired with a class action law firm who informed us that there is a provision in Tesla's standard warranty in which the consumer agrees not to enter into any class action lawsuits against Tesla and requires arbitration to settle disputes.We wanted to bring this issue to your attention attention because we believe Tesla is well aware of a design flaw that results in the cracking of their glass ceilings and is concealing their knowledge of the frequency of this problem.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11438233,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/25/2021","dateComplaintFiled":"10/26/2021","vin":"5YJYGDEE9MF","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING,VEHICLE SPEED CONTROL","summary":"What component or system failed or malfunctioned, and is it available for inspection upon request? The Dashboard and yes. How was your safety or the safety of others put at risk? car display has unexpectedly rebooted while I was driving, my display rebooted. It crashed when my passenger was attempting to read the release notes while I was driving. It was night, and after it rebooted, the part of the screen that shows the car and road flashed white, blinding me while driving. I lost the ability to signal or determine if it's signaling, no speed indicator no anything, not even a signal sound. I couldn't control the windshield wiper, when I attempted to turn on the emergency blinkers, I had no visual or audio confirmation that it was working. this lasted for 1-2 minutes. Has the problem been reproduced or confirmed by a dealer or independent service center? No as the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11437066,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/08/2021","dateComplaintFiled":"10/17/2021","vin":"5YJYGDEE8MF","components":"FORWARD COLLISION AVOIDANCE","summary":"I was driving in cruise control at the posted speed limit of 80mph.  The conditions were dry and sunny.  Without warning the car braked hard and decelerated from 80mph to 69mph in less than a second.  The braking was so violent, my head snapped forward and I almost lost control of the car.    This 'phantom' braking occurred other times but it was less sever.  The unpredictable nature of the adaptive cruise control and emergency braking has prompted me to disable these so-called safety features.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11435659,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/02/2021","dateComplaintFiled":"10/06/2021","vin":"5YJYGDEF4MF","components":"VEHICLE SPEED CONTROL","summary":"At random times, without warning, cruise control changes from set speed (e.g. 70mph) to 45mph and vehicle immediately begins hard braking to achieve new set speed.  Any cars following may not be able to react quickly enough to avoid a collision if the driver doesn't react quickly enough to command acceleration back to freeway speed.  I sent multiple videos of this happening to Tesla's service department. Tesla virtual service has looked at vehicle's logs and says there's nothing wrong with the vehicle and that it must be in how the vehicle is interpreting fleet data and map data. Clearly a software bug not validating it's input for reasonableness.  No audible warning and while the cruise set speed does change on the display, the deceleration happens simultaneously, so no actionable visual warning is given to prevent the uncommanded deceleration and one must react immediately.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11435269,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/03/2021","dateComplaintFiled":"10/03/2021","vin":"5YJYGDED1MF","components":"SEATS,VISIBILITY/WIPER","summary":"UNKNOWN","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11434610,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/25/2021","dateComplaintFiled":"09/28/2021","vin":"5YJYGDEE0MF","components":"UNKNOWN OR OTHER","summary":"Tesla has dog mode, camping mode, and climate on mode, which shows the interior temperature on the screen and in the app.  The Telsa was in \"dog mode\" and displayed on the screen and app that the interior of the car was 66 degrees, but A/C was clearly not on and the interior of the car measured near 100 degrees.  If I had not checked on the dogs in the car immediately, they would have died.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11434002,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2021","dateComplaintFiled":"09/23/2021","vin":"5YJYGDEE3MF","components":"AIR BAGS","summary":"The contact owns a 2021 Tesla Model Y. The contact stated that the safety restraint system alert was displayed. The vehicle was taken to the local dealer on several occasions, but vehicle was not diagnosed or repaired. The manufacturer was notified via email but had not responded. The failure mileage was unknown.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11433125,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/09/2021","dateComplaintFiled":"09/15/2021","vin":"5YJYGDEE9MF","components":"FORWARD COLLISION AVOIDANCE,LANE DEPARTURE","summary":"My car brakes for no apparent reason when cruis control is active of autopilot. Sometime it is about sometimes it is gradual. In one instance on the interstate at 75mph it took me down to 50 befor I could hit the accelerator petal to make it continue. This is a hazard for drivers around me. I have been in contact with tesla multiple time but they have done nothing to fix it. Lane keep assist is also an issue. When the lane keep assist is turned off in the settings it will still preform the lane keeping. This caught me off guard and caused damage to the vehicle.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11432896,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/06/2021","dateComplaintFiled":"09/14/2021","vin":"5YJYGDEE0MF","components":"FORWARD COLLISION AVOIDANCE","summary":"The contact owns a 2021 Tesla Model Y. The contact stated while driving at various speeds, the vehicle would slow down without warning while using the smart cruise control feature. The contact stated no warning light was illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 3,000","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11432934,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/14/2021","dateComplaintFiled":"09/14/2021","vin":"5yjygdee0mf","components":"TIRES","summary":"Car started violently shaking at 70mph on the highway, almost lost control of the car and hitting the divider, took it to the tire shop they said could be a balance issue looked harder to realer the foam from inside the tire fell apart  255/40r/20","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."},{"type":"Tire","productYear":"1982","productMake":"GOODYEAR","productModel":"GOODYEAR","size":null,"manufacturer":"Goodyear Tire & Rubber Company"}]},{"odiNumber":11432997,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/14/2021","dateComplaintFiled":"09/14/2021","vin":"5yjygaee1mf","components":"SUSPENSION,POWER TRAIN","summary":"The car has less than 300 miles on it and I hear a loud clunk under the front of the floor by the pedals as if something is loose like the front motor or the suspension.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11431850,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":1,"dateOfIncident":"07/26/2021","dateComplaintFiled":"09/06/2021","vin":"5YJYGDEEXMF","components":"FORWARD COLLISION AVOIDANCE","summary":"This 2021 Tesla Model Y struck and killed a motorist who was outside of his disabled vehicle with the hazard flashers functioning on the motorist's vehicle.  I represent the wife of the deceased.  You are already investigating this accident as part of a larger investigation.  See article below.  The wife of the deceased, [XXX] , was on the phone with him when he was struck and killed and is a witness who you would likely want to interview as part of your investigation. I also am in possession of the disabled vehicle in an unaltered state and available for your Investigators to inspect.  Please contact me on my cell phone at [XXX] .    [XXX]   Sincerely,  [XXX] , Esq. [XXX] , P.C. New York, New York  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11431685,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/09/2021","dateComplaintFiled":"09/03/2021","vin":"5YJYGDEE3MF","components":"FORWARD COLLISION AVOIDANCE","summary":"What component or system failed or malfunctioned, and is it available for inspection upon request?  Adaptive cruise control is unusable on small 2 lane hwy.  How was your safety or the safety of others put at risk?  Car would brake hard by itself without any obstacle for miles in front of the car.  It also brakes randomly following another car or if it detects traffic on the opposite lane.  Car would also brake randomly if there was another vehicle behind which almost caused an accident.  Has the problem been reproduced or confirmed by a dealer or independent service center?  Problem was acknowledge by Tesla customer support via the issue reporting app.  They downloaded my trip data.  However I was told that it wasn't a hardware issue but a software issue.  They will issue a fix however it has been 4 months with no fix insight.   Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others?  No I was told there was no issue with hardware.  I have no reported this issue with police or insurance since there was no accident.    Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear?  No warning lamp.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11430170,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/22/2021","dateComplaintFiled":"08/23/2021","vin":"5YJYGDEE9MF","components":"ELECTRICAL SYSTEM","summary":"While leaving a parking lot, the vehicle lurched and felt like anti lock brakes kicked in and the car stopped working.  The monitor had multiple alerts including saying to get out and back in the vehicle and it may allow me to resume driving. It did not.  The vehicle stopped and just would not allow me to drive, pull over or move the car in any way.  The park, neutral, drive options were gone. If I were on a highway I most likely would have caused multiple accidents.  Extremely scary and not normal. Seems like other tesla forums call this issue out for numerous other people. Something needs to be done.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11429760,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"07/23/2021","dateComplaintFiled":"08/19/2021","vin":"5yjygdee3mf","components":"ELECTRICAL SYSTEM","summary":"The contact owned a 2021 Tesla Model Y. The contact stated that while driving approximately  70 mph but doesn't recall; the vehicle began shifting from left to right for 5 - 10 seconds when another vehicle approached the passenger side of the contact's vehicle. The contact attempted to disable the autopilot by depressing on the brake pedal and maneuvering the steering wheel however, the vehicle would not allow the contact to control it and it spun around and hit the median wall on the highway. Medical attention was received on the scene for the contact's sister, who was a passenger. A police report was filed. The vehicle was towed to a Tesla repair center, where there's an ongoing investigation. The manufacturer was made aware of the failure and informed the contact that they would respond within 6-8 weeks after the investigation. The failure mileage was approximately 300.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11429270,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/25/2021","dateComplaintFiled":"08/16/2021","vin":"5YJYGDEE3MF","components":"UNKNOWN OR OTHER","summary":"I was using the smart summon function to reverse my car parked under a parking roof held on pillars. When using the summon, the Tesla wheels rotated before it had reversed enough to be away from the pillar and scratched the side wall against it. Tesla refused to cover it under warranty even though there was no way I could have prevented it because it happened as soon as the car started reversing.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11428759,"manufacturer":"Tesla, Inc.","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/11/2021","dateComplaintFiled":"08/11/2021","vin":"5YJYGDEE8MF","components":"POWER TRAIN","summary":"Backing out of garage, the driver began to smell acid and burnt electronics from the back of car. After driving back home from work the driver inspected the car. The back driver side door reeked of burnt electronics and the entire car had an acid smell. After consulting Tesla, the first Tesla maintenance worker noticed the entire inside of the door had melted and all electronics were fried. He claimed he had never seen this before. The second maintenance worker came with parts and determined the window module had overheated and caught fire. The fire melted many components inside the door. A brand new 2021 Tesla Model Y should not spontaneously catch fire. Especially if it is residing inside the garage of a house. After replacing all the components, Tesla deemed the car safe to drive. Yet, a couple days later they requested we bring the car in so that they could replace the computer that controls the left side of the car to do more research and find the 'root' cause of the fire. There were no warnings for the driver, nor was the driver using that window module. We have not driven the car since as we feel unsafe in the vehicle.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11428320,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2021","dateComplaintFiled":"08/09/2021","vin":"5YJYGDEE3MF","components":"ELECTRICAL SYSTEM","summary":"The contact owns a 2021 Tesla Model Y. The contact stated while driving approximately 60-70 mph and merging onto the highway, the vehicle inadvertently swerved into the two other lanes. The display screen (eMMC) crashed. The contact attempted to reboot the system however, the touch screen failed to respond to the touch. The vehicle was taken to the dealer, but the dealer could not duplicate the failure and informed the contact that everything was fine with the vehicle. The failure recurred. The vehicle was taken to another dealer Tesla (3067 N Elston Ave, Chicago, IL 60618) and after the dealer test drove the vehicle, the mechanic found out that there was a firmware bug that caused the failure. The dealer informed the contact that he needed to wait for the software update in order to resolve the failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 8,500.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11427878,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"08/02/2021","dateComplaintFiled":"08/05/2021","vin":"5YJYGDEE8MF","components":"STEERING,ELECTRICAL SYSTEM,SERVICE BRAKES","summary":"The contact owns a 2021 Tesla Model Y. The contact stated that while driving at 65 mph, the steering wheel seized and the brakes failed to engaged. The vehicle went into autocorrect on its own and was swerving then crashed into a semi truck. No medical attention was received on the scene but the contact later seeked medical attention. A police report was filed. The vehicle was towed to a Tesla approved collision repair center. The dealer was made aware of the failure and informed the contact that they will escalate the file over to headquarter to evaluate. The failure mileage was approximately 2,800.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11427008,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/18/2021","dateComplaintFiled":"07/29/2021","vin":"5YJYGDEE0MF","components":"LANE DEPARTURE,BACK OVER PREVENTION,FORWARD COLLISION AVOIDANCE","summary":"I purchased the Tesla Full Self-Driving capability via subscription for my 2021 Tesla Model Y on Saturday, July 17, 2021. On Sunday, July 18, 2021 at approximately 12:40pm CT.  while activating the Smart Summon feature in a private residential parking lot, the car drove itself into a tree damaging the front of the car resulting in a total cost of $1,799.32.  Tesla is refusing to refund me the $200.00 for the Self-Driving subscription after their software malfunctioned.  This is a dangerous feature that is available to millions of drivers.   Video footage of the incident is here: https://vimeo.com/580859343  This is the description of Smart Summoned directly from Tesla\u2019s website: https://www.tesla.com/support/autopilot#usingautopilot  Smart Summon is designed to allow your car to drive to you or a location of your choosing, maneuvering around and stopping for objects as necessary. Like Summon, Smart Summon is only intended for use in private parking lots and driveways. You are still responsible for your car and\u202fmust monitor it and its surroundings at all times\u202fand be within your line of sight because it may not detect all obstacles. Be especially careful around quick moving people, bicycles and cars.  To use Smart Summon, open your Tesla app, tap Summon and then select the Smart Summon icon. To activate the feature, press and hold the COME TO ME button. Alternatively, tap the target icon, set the target destination of your choice by adjusting the map, and then press and hold the GO TO TARGET button. You can stop your car from driving at any time by releasing the button.  Smart Summon works with your Tesla app and your phone\u2019s GPS to operate. You must be within approximately 200 feet of your car to use. Smart Summon requires the latest version of the Tesla mobile app (3.10.0 or later). Please refer to the Owner\u2019s Manual for additional details about this feature.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11426104,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/23/2021","dateComplaintFiled":"07/23/2021","vin":"5YJYGAEE4MF","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"There is no mechanical release for the rear doors. If the vehicle loses power you cannot exit through the back doors. In a crash where the Model Y completely loses power, rear seat occupants cannot get out on their own.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11425552,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2021","dateComplaintFiled":"07/19/2021","vin":"5YJYGDEE0MF","components":"BACK OVER PREVENTION","summary":"I pulled up next to a parking space in a parking lot and the Tesla auto park feature was offered on the screen after detecting the parking spot. I pressed to auto park and the tesla proceeded to perform the auto park. During the parking the tesla hit the truck parked in front of the tesla while turning into the space and broke the taillight of the truck and scratched the tesla on right front side. I then braked and disable the auto park after the collision. I reported the incident to Tesla and they reported back that they don't see any issues with the sensors at that time and they say I need to take full responsibility. I cannot think of anything that was particularly challenging for this parking spot or surroundings. It seems a bad calculation by the sensors of Tesla or the software and it made a mistake. Given this experience I cannot trust any of Tesla autopilot features now. They have concluded they will not do anything about it.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11425174,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":2,"numberOfDeaths":0,"dateOfIncident":"07/13/2021","dateComplaintFiled":"07/16/2021","vin":"5yjygded6mf","components":"ELECTRICAL SYSTEM,AIR BAGS","summary":"The contact's sister owns a 2021 Tesla Model Y. The contact stated that while her sister was driving on the highway(speed unknown) with the autopilot engaged, an 18-wheeler drifted into her lane and hit her vehicle. Due to the impact, her sister's vehicle hit another vehicle and bounced back and forth between both vehicles. The vehicle continued to the drive despite the accident and no warning lights illuminated on the instrument panel. The airbags also failed to deploy. A police report was filed. The contact's sister and her mother, the passenger in the vehicle, were taken to the emergency room where they were treated for various body aches and bruising. The whereabouts of the other drivers involved in the accident were unknown. The vehicle was towed to an independent tow yard where it remained in their possession. The dealer nor the manufacturer have yet to be notified of the failure. The vehicle had yet to be repaired or destroyed. The failure mileage was approximately 2,000.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11424607,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/13/2021","dateComplaintFiled":"07/13/2021","vin":"5YJYGDEE2MF","components":"POWER TRAIN,VEHICLE SPEED CONTROL,SERVICE BRAKES","summary":"This problem happens repeatedly.   It has been reported by multiple Tesla owners but no action has been taken by Tesla.  When driving with the cruise control engaged, the car will brake very aggressively.  This happens most commonly when there is no other traffic on the road and no debris on the road.  It seems the car believes there is something in front of the car for which it needs to stop, even though the road is clear.  But if I press on the accelerator the car resumes normal cruise operation.  If there is a car behind me I am worried that the car behind me will crash into me.  The braking action is VERY aggressive.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11424373,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/20/2021","dateComplaintFiled":"07/12/2021","vin":"5yjygdee7mf","components":"WHEELS","summary":"An independent tire shop and Tesla both told me my rear passenger wheel is bent. The tire on that wheel has been slowly bleeding air for the last month or so. This vehicle has 9500 miles and is not driven recklessly whatsoever. The wheel is available for inspection - I have swapped it off for another. The vehicle now shakes when driven at highway speeds and is a problem that Tesla and an independent tire store have both been unable to remedy. No warning lamps/lights/signals appear. This shaking suddenly started on 7/5, 2-3 weeks after the tire started bleeding air.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11423807,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/05/2021","dateComplaintFiled":"07/07/2021","vin":"5YJYGAEE9MF","components":"VISIBILITY/WIPER","summary":"My car's rear windshield got shattered on its own. It was parked outside more than 16 hours and its windshield broke on its own when no-one was inside the vehicle. When it shattered, we were near car only.  This would have been disastrous if someone was sitting in the 3rd seat row, it could have fallen on them or would have impacted driving due to shattering noise. Vehicle inspection is still not completed by manufacturer.  There was no other damage to windshield or no stone or any object was hit it. There were other people also around and they saw it got shattered on its own.  I would be able to provide videos and photographs of the damage.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11423332,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/05/2021","dateComplaintFiled":"07/03/2021","vin":"5YJYGDED6MF","components":"UNKNOWN OR OTHER","summary":"On 5/5/2021 my wife was driving in the Tesla Y taking her two grandkids to school and was stopped at a traffic light.  The car was in Hold mode with a car in front of her and a car behind her.  The car does not have Auto Pilot.  All of a sudden the car started moving forward in an accelerated mode.  My wife did not push the accelerator.  The Tesla hit the car in front and then went into reverse and hit the car behind.  Substantial damage to all three cars.  My wife and my grandkids were terrified and everyone started screaming.  My wife couldn\u2019t release her seatbelt because it tightened during the crashes.  She had to call for help.  This happened at 7:30am.  The San Jose police took a report 21-125-0191.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11422581,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/19/2021","dateComplaintFiled":"06/28/2021","vin":"5YJYGDEE7MF","components":"VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE","summary":"Phantom braking is a known problem with the Tesla Model Y.  My adaptive cruise control has malfunctioned 2 times in 1 week. It's a very dangerous situation. Apply panic braking when the road has very little traffic and no curves.  No warning signs at all.  I reported the 2 incidents to Tesla. They essentially said that there was nothing they could do.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11422253,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"06/05/2021","dateComplaintFiled":"06/25/2021","vin":"5YJYGDEEXMF","components":"VEHICLE SPEED CONTROL,SERVICE BRAKES,BACK OVER PREVENTION","summary":"I had turned into the Taco Bell address: 5217 Mudd Tavern Rd, Woodford, VA 22580 when the car surged and sped. I was able to avoid a person and the dog. But the car continued to accelerate. I tried to utilize the brake system but it did not engage and continued speeding into the next parking lot address 5217 Mudd Tavern Road, Woodford, VA 22580. The car did not stop for trees and so I had to stop the car by impact with a dumpster in the Best Western Plus parking lot. This happened on June 5th 2021. I have tried to get the video from the hotel but to no avail. The Senior Deputy is [XXX] Spotsylvania county. They have the scene photographs. His email is [XXX]. Phone [XXX] ext 3936. The case file number is [XXX].  Over the last 40 years of driving my records are excellent. I really would like to understand the reason for the crash. I am not getting any assistance in a rapid manner to determine the cause. Since I have driven multiple car type over the years I need to understand why this car caused this. Hoping nobody else has to go through this.  INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11422282,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/24/2021","dateComplaintFiled":"06/25/2021","vin":"5YJYGDEE5MF","components":"AIR BAGS,WHEELS,FORWARD COLLISION AVOIDANCE","summary":"I was changing lanes on the highway and my tire flew off the vehicle. Car lost control and slammed between railing and a large truck multiple times. Airbags did not deploy. Defective vehicle!","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11422193,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/11/2021","dateComplaintFiled":"06/24/2021","vin":"5yjygdeexmf","components":"TIRES","summary":"The contact owns a 2021 Tesla Model Y equipped with Continental Pro Contact RX tires, Tire Size 5255/4R/19XL(N/A). While driving at approximately 60 MPH, the contact stated that the front driver side tire popped as the low air pressure warning light appeared on the instrument panel. The contact pulled the vehicle over and had the vehicle towed to an independent tire mechanic. The mechanic could not determine the cause of the tire failure and did not have the proper tire size to replace the defective tire. The tire mechanic was finally able to order the tire from another city and repaired the tire nearly a week after the initial failure. The vehicle manufacturer was notified of the failure. The vehicle had been repaired. The tire failure mileage was approximately 2,000.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."},{"type":"Tire","productYear":"9999","productMake":"CONTINENTAL","productModel":"CONTI PRO CONTACT TX","size":"245/40/ZR19","manufacturer":"Continental Tire the Americas, LLC"}]},{"odiNumber":11421292,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/04/2021","dateComplaintFiled":"06/17/2021","vin":"5YJYGAEE7MF","components":"VEHICLE SPEED CONTROL,WHEELS,FORWARD COLLISION AVOIDANCE","summary":"On June, 4th, 2021 in the morning I went to Markham Park with my 13 year old daughter for the covid vaccine. We arrived and right after the shot on her we stopped our Tesla in a line where we should wait for about 15/20 minutes to see if everything was fine with my daughter. While the car was stopped in the line, I was talking to my daughter and the car started moving in the direction of the car in front of us and it hit the car many time till I turned the steering wheel to go away from there. Everything was very fast and confusing. I`m still trying to understand what happened with the car. The car was out of control and the car never tried to break or stop. I think it has stopped because I pressed the P button. I am so frightened and scared about what happened. My daughter and I, the passengers in the car in front of us and the people in the park could have been seriously injured. I opened a report at Tesla in the same day.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11421091,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/15/2021","dateComplaintFiled":"06/15/2021","vin":"5YJYGDEE4MF","components":"VISIBILITY/WIPER","summary":"Wiper failure when set to automatic (rain-sensing) when vision system shut down due to poor visibility.  A little background: I've been driving for 50+ years, about 1.5M total miles, most of it commuting.  I'm a software engineer with 45+ years of experience, mostly in embedded systems.  Problem drive: most settings, including headlights and wipers, on auto.  Autopilot was on.   Drove into a heavy rainstorm, auto wipers worked well, speeding up until they were on high.   Traffic speed dropped from 70+ to less than 35 due to rain.  Drove into a band of torrential rain.  Saw a pop-up on the screen that said something like autopilot turning off due to diminished visibility.  Autopilot (speed control) then turned off.  THEN THE WIPERS SHUT OFF.  Let's see, guy designing vision system:  can't figure out anything from camera images, so let's warn user and shut off stuff that relies on the camera.  Like autopilot.  Wipers?  Leave them in the last state?  Nah, turn off the enable signal to the auto wiper state, too.  Torrential downpour, almost no visibility, and my wipers just shut off.  I frantically kept pressing the wiper button on the turn signal stalk to force a couple of swipes and force the wiper pop-up menu, then take my eyes off the road with possibly someone stopping right in front of me (yes, I slowed down) to do hand-eye coordination on the wiper pop-up to hit the manual setting full speed button!  Related to Tesla Model S/X recall for touchscreen failure disabling defog/defrost.  Proper design requires hard controls (not just touchscreen) for safety-critical items, like lights, wipers, defog/defrost.  That's why a hard control for hazard flashers is required.  I've spent years designing life-critical medical systems.  They all have hazard mitigation matrix sections - analyze possible fault modes, assign chance of happening and severity of impact if they happen, then have a mitigation strategy.  This seems to be a system design flaw","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11419782,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/05/2021","dateComplaintFiled":"06/05/2021","vin":"5yjygdee2mf","components":"Chest Clip, Buckle, Harness","summary":"Harness will not fully tighten suddenly, car seat available for inspection upon request. Child\u2019s straps are not able to pass the \u201cpinch test\u201d making it a safety issue, if in accident child could slip out of the straps. Car seat has not been inspected at this time.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."},{"type":"Child Seat","productYear":"9999","productMake":"NUNA","productModel":"RAVA","manufacturer":"Nuna Baby Essentials, Inc."}]},{"odiNumber":11419439,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/16/2021","dateComplaintFiled":"06/02/2021","vin":"5YJYGDEE1MF","components":"ELECTRICAL SYSTEM","summary":"The same week I purchased my Tesla Model Y, the screen would freeze and the touchscreen would cease to accept input. I took it into the service center twice in the same week and the cause turned out to be a pinched cable harness which was repaired under warranty. However, I would like to submit my feedback that I was unable to operate basic functions of the vehicle including windshield wiper control, mirror adjustments. However, the car remained driveable by shifting the drive stalk. I have also observed the screen would sometimes freeze which needs a reboot. If I\u2019m driving in a heavy rain and this happened , my family\u2019s safety could be compromised by not accessing basic functions required for safe operation of the vehicle. Tesla promptly repaired the issue but if it would happen again, I would not be able to use basic car screen functions where a lot of safety controls reside.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11416580,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/10/2021","dateComplaintFiled":"05/14/2021","vin":"5YJYGDEE8MF","components":"STEERING,ELECTRICAL SYSTEM,SERVICE BRAKES","summary":"I TALK TO SPECIALIST THEY SAID I HAVE COOLING SYSTEM FAILURE, AND GUY FROM TESLA FITZGERALD WHO REMOTELY CONNECTED TO MY CAR BEFORE MY APPOINTMENT WITH YOU , ALSO SAID I HAD COOLING SYSTEM FAILURE NOT RODENT PROBLEM... TESLA  RODENT DAMAGE EXCUSE IS SCAM AND FRAUD NOT TO USE MY WARRANTY BUT PROFIT BY MAKING ME TO PAY DIRECTLY FOR DAMAGES THAT IT\u0092S NOT MY FAULT AND THAT\u0092S ILLEGAL AND UNFAIR","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11416634,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/14/2021","dateComplaintFiled":"05/14/2021","vin":"5YJYGDEE8MF","components":"STEERING,ELECTRICAL SYSTEM,SERVICE BRAKES","summary":"MY CAR WIRES  GOT OVERHEATED BECAUSE OF FAILING COOLING SYSTEM , TESLA REFUSED TO  PULL LOGS ON MY CAR, TALK TO TESLA REPS NAMED FITZGERALD WHO SAID I HAVE FAILING COOLING SYSTEM ... BUT THEY REFUSED TO FIX NEW CAR UNDER WARRANTY FORCING ME TO PAY EXTRA FOR DAMAGES... TESLA MANAGER MITCH AT AGORA CENTER FAILED TO PROVIDE ME WITH VIDEO PICS OF RODENT EATING WIRES, EVEN THOUGH I HAVE CAMERAS AROUND MY CAR 24/7 SHOWING NO RODENT EVER APPROACHED  MY CAR, BUT TESLA MANAGER REFUSED TO FIX MY CAR ASAP USING WARRANTY FORCING ME TO DRIVE UNSAFE CAR TO ANOTHER TESLA SERVICE ON MONDAY IN VAN NUYS... AND PAY FOR DAMAGES OUT MY OWN POCKET...","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11416497,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/08/2021","dateComplaintFiled":"05/13/2021","vin":"5YJYGDEE4MF","components":"STEERING,VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE","summary":"I WAS TRYING TO PARK THE TESLA MODEL Y AFTER FINISHING A 15-20 MINUTE TEST DRIVE ON FREEWAYS AND STREETS. I PARKED IN A PARKING LOT AT THE DEALERSHIP IN BETWEEN TWO OTHER CARS. IN ORDER TO PARK THE CAR, I WAS BRAKING TO BRING IT TO A COMPLETE STOP. AFTER THE CAR WAS POSITIONED INTO THE PARKING LOT AND JUST BEFORE STOPPING, IT ACCELERATED ALL OF A SUDDEN, SWERVED LEFT AND HIT A PLANTER IN FRONT AND ANOTHER PLANTER ON THE LEFT BEFORE COMING TO A STOP. I GOT OUT OF THE CAR AND MY FAMILY TOO AND REPORTED TO THE DEALERSHIP. I DID NOT LEAVE UNTIL TESLA FIRE AND TESLA SECURITY FOLKS CAME IN AND TOOK STOCK OF THE SITUATION. THEY FOUND THE LEFT FRONT WHEEL LOCKED IN POSITION AND HAD TO MANUALLY UNLOCK IT USING TOOLS. 3 OTHER FAMILY MEMBERS WERE IN THE CAR (INCLUDING KIDS). TESLA HAS NOT OFFERED ANY EXPLANATION FOR THE LAST 6 DAYS AS TO WHY THIS HAPPENED.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11415367,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2021","dateComplaintFiled":"05/06/2021","vin":"5YJYGDEE8MF","components":"STEERING,SUSPENSION","summary":"HERE IS A 2021 TESLA MODEL Y IN THE JUNKYARD/  HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/39928775?TENANT=US&ROWNUMBER=10  IT HAS DONE JUST 5000 MILES AND THE FRONT WHEEL HAS GONE WHOMPY THEN FALLEN OFF.  TESLA IS STILL USING DEADLY DEFECTIVE SUSPENSION GIBLETS.  ALL  THE BALL JOINTS HAVE POPPED APART.  IF YOU CONTINUE TO IGNORE THIS YOU WILL SOON HAVE EVEN MORE BLOOD ON YOUR HANDS.  PLEASE GET THESE WEAPONS OF MASS DESTRUCTION OFF THE ROADS.  THANK YOU.  KEEF","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11414621,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/24/2021","dateComplaintFiled":"04/30/2021","vin":"5YJYGDEE7MF","components":"FORWARD COLLISION AVOIDANCE","summary":"ADAPTIVE CRUISE CONTROL DID NOT DETECT A STATIONARY OBJECT ON THE HIGHWAY WHILE ON \"AUTOPILOT\" THE CAR WAS TRAVELING STRAIGHT WITHIN THE LANES OF THE HIGHWAY WITH NO OTHER OBSTRUCTIONS OR OBSTACLES AND CRASHED RIGHT INTO THE OBJECT RESULTING IN DAMAGE TO THE FRONT BUMPER. VIDEOS AND IMAGES AVAILABLE","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11413182,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/26/2021","dateComplaintFiled":"04/21/2021","vin":"5YJYGAEE1MF","components":"VEHICLE SPEED CONTROL","summary":"TL* THE CONTACT OWNS A 2021 TESLA MODEL Y. THE CONTACT'S WIFE WAS PARKING THE VEHICLE, WHEN IT INADVERTENTLY PLUNGED FORWARD AND REAR-ENDED A VEHICLE CAUSING THAT VEHICLE TO HIT ANOTHER VEHICLE. THE AIR BAGS DEPLOYED. NO MEDICAL ATTENTION WAS REQUIRED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A LOT FOR THE INSURANCE COMPANY TO EXAMINE THE DAMAGES. THE MANUFACTURER TESLA CONTACTED THE CONTACT RIGHT AFTER THE COLLISION AND INFORMED THE CONTACT THAT IT APPEARED THE VEHICLE WAS INVOLVED IN A COLLISION AND THEY WOULD HAVE THEIR ENGINEERS LOOK AT THE DATABASE. THE VEHICLE WAS NOT YET REPAIRED. THE FAILURE MILEAGE WAS 300.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11412799,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/10/2021","dateComplaintFiled":"04/19/2021","vin":"5YJYGDEE5MF","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"I RECEIVED DELIVERY OF MY 2021 MODEL Y ON MONDAY, MARCH 29TH. AFTER 12 DAYS OF OWNERSHIP AND DRIVING APPROX. 400 MILES, ON SATURDAY, APRIL 10TH, THE VEHICLE SHUT DOWN WHILE DRIVING, LEAVING ME STRANDED IN A LANE OF TRAFFIC AT NIGHT. THE FOLLOWING ERROR MESSAGE APPEARED ON THE MONITOR: 'VEHICLE SHUTTING DOWN ' PULL OVER SAFELY'. I WAS NOT SUCCESSFUL IN COMPLETELY PULLING OVER, SINCE I HAD VERY LITTLE TIME (APPROX. 5 SECONDS) TO RESPOND BEFORE THE CAR SHOOK AND STOPPED ENTIRELY. I HAD NO ABILITY TO PLACE IT IN NEUTRAL TO MOVE IT TO A SAFER LOCATION. I WAS ABLE TO PUT MY HAZARD LIGHTS ON. AN HOUR LATER, THE CAR WAS TOWED. ACCORDING TO TESLA, IT REQUIRED A NEW REAR MOTOR AND NEW 12 VOLT BATTERY. AS A RESULT OF THE REAR MOTOR SHUTTING DOWN, AFTER 12 DAYS OF USE, THE CAR FORCE STOPPED ITSELF WITHOUT ANY OPTION TO PLACE INTO NEUTRAL LEAVING A DRIVER STRANDED AND ESSENTIALLY A \"SITTING DUCK\" IN THE MOST DANGEROUS SITUATIONS A DRIVER CAN BE PUT IN. THIS IS A SAFETY ISSUE THAT SHOULD BE ADDRESSED - AT LEAST PROVIDE THE DRIVER LONGER THAN 5 SECONDS TO REACT &/OR PROVIDE OPTION TO PLACE VEHICLE INTO NEUTRAL  TO MOVE TO SAFETY.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11412816,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/16/2021","dateComplaintFiled":"04/19/2021","vin":"5YJYGDEE5MF","components":"FORWARD COLLISION AVOIDANCE,LANE DEPARTURE","summary":"I WOULD LIKE NHTSA TO FORCE AUTOMAKERS TO STOP USING NAMES FOR THEIR DRIVER ASSISTANCE FEATURES THAT OVERSTATE THE CAPABILITIES OF THOSE FEATURES. A DRIVER ASSISTANCE FEATURE SHOULD BE ALLOWED TO BE SOLD AS AUTOPILOT IF IT CANNOT PILOT THE VEHICLE AUTOMATICALLY. A DRIVER ASSISTANCE FEATURE SHOULD NOT BE ALLOWED TO BE SOLD AS \"FULL SELF-DRIVING\" IF IT CANNOT DRIVE ITSELF FULLY. IT IS DECEPTIVE, DANGEROUS, AND WRONG. \"DRIVER ASSISTANCE STANDARD\" AND \"DRIVER ASSISTANCE PLUS\" ARE FAIR, SAFE, AND APPROPRIATE TERMS THAT DO NOT IMMEDIATELY TEMPT ABUSE. PLEASE IMMEDIATELY ACT IN THE INTEREST OF CONSUMER AND PUBLIC SAFETY TO STOP THESE MISLEADING AND UNSAFE PRACTICE BY AUTOMAKERS. I SUBMIT THIS ON BEHALF OF THE 4/16/2021 HARRIS COUNTY, TX CRASH VICTIMS, THOSE WHO HAVE COME BEFORE, AND THOSE WHO WILL CONTINUE TO DIE BELIEVING THEY ARE IN A SELF-DRIVING CAR.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11406984,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/10/2021","dateComplaintFiled":"04/08/2021","vin":"5YJYGDEE3MF","components":"POWER TRAIN,ELECTRICAL SYSTEM,ENGINE","summary":"THESE ARE ADDITIONAL COMMENTS REGARDING COMPLAINTS NUMBERS 11406321, 11406325, AND 11406632.  ACCORDING TO TESLA DOCUMENTATION, LOSS OF PHONE KEY COMMUNICATION SHOULD GIVE 2 TO 3 MINUTES DRIVABILITY TO GET TO A SAFE STOP.  THERE WAS NO STATEMENT THAT I FOUND IN THAT DOCUMENTATION TO DESCRIBE HOW THE DRIVER IS NOTIFIED OF THE FAILURE.  REGARDING THE STATEMENT BY TESLA PERSONNEL THAT I TRIED TO SHIFT INTO PARK WHILE MOVING, THE CAR DOES, INDEED, PREVENT THAT FROM HAPPENING, AND GIVES THE DRIVER A LOUD AUDIBLE WARNING.  THE DATE OF OCCURRENCE  LISTED WITH THIS SUBMISSION IS APPROXIMATE.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11407155,"manufacturer":"Tesla, Inc.","crash":true,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/07/2021","dateComplaintFiled":"04/08/2021","vin":"5YJYGDEE0MF","components":"SUSPENSION,STRUCTURE,VEHICLE SPEED CONTROL","summary":"PARKING MY CAR WHEN I PRESSED THE BRAKE AND READY TO ENGAGE PARK , CAR ACCELERATED IN HIGH SPEED AND DROVE TO ISLAND AND TRYING TO CONTROL THE WHEEL WHILE MY FOOT STILL ON BREAK  TO AVOID HITTING OTHER CARS ON THE PARKING LOT ,  HIT SOME CURBS WHICH CAUSE THE TIRE ON THE FRONT PASSENGER SIDE CAME OFF COMPLETELY WITH AXLE ATTACHED . THIS CAUSE THE CAR TO STOP AND DEPLOYED AIR BAG AND CAUGHT ON FIRE , THAT'S WHEN I IMMEDIATELY GOT OUT THE CAR. THE CAR MILEAGE IS  524 WHEN IT HAPPENED.  MINOR BURN ON MY LEFT ARM FROM THE FIRE AND SORE SHOULDER LESS THAN 24 HOURS.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11406627,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/05/2021","dateComplaintFiled":"04/06/2021","vin":"5YJYGAEE6MF","components":"ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE","summary":"1.SCREEN FROZE. WHEN REBOOTED WHILE DRIVING BY PRESSING BOTH SCROLL BUTTONS, THE SCREEN WENT BLACK AND COULD NOT ACCESS ANY INFORMATION OR FUNCTIONS ON THE SCREEN. PUT THE CAR INTO PARK TO FIX THE ISSUE BUT THEN COULD NOT CHANGE TO DRIVE FOR A MINUTE BECAUSE THE GEAR CHANGE LEVER WOULDN'T RESPOND.  2. THE CAR DOES NOT STAY IN ITS LANE WHEN USING AUTOPILOT DURING THE DAYTIME ON A WELL MARKED FREEWAY WITH CLEAR LANE MARKINGS. THE CAR KEPT ON CROSSING LANE MARKERS.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11406632,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/02/2021","dateComplaintFiled":"04/06/2021","vin":"5YJYGDEE3MF","components":"POWER TRAIN,ELECTRICAL SYSTEM,ENGINE","summary":"THESE ARE ADDITIONAL COMMENTS REGARDING COMPLAINTS NUMBERS 11406321 AND 11406325.    SINCE THAT TIME WE HAVE HAD INCREASINGLY FREQUENT PROBLEMS WITH THE PHONE KEYS ON MULTIPLE PHONES.  MY SUSPICION IS THAT THE PROBLEM I INITIALLY REPORTED IN CASE NUMBER 11406321 WAS CAUSED BY LOSS OF COMMUNICATION OF THAT PHONE.  I HAVE NEVER BEEN ABLE TO RE-ESTABLISH THAT PHONE AS A PHONE KEY, AND WE ARE NOW EXPERIENCING PROBLEMS WITH MULTIPLE PHONES.  I MOST STRONGLY BELIEVE THAT THERE IS A HUGE SAFETY ISSUE WITH THE PHONE KEYS.  FAILURE OF THAT BLUETOOTH CONNECTION WOULD RESULT IN THE IMMEDIATE STOPPING OF THE VEHICLE.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11406775,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2021","dateComplaintFiled":"04/06/2021","vin":"5YJYGDEE9MF","components":"STEERING,SUSPENSION","summary":"HERE IS A 2021 TESLA MODEL Y IN THE JUNKYARD  HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/39612087?TENANT=US&ROWNUMBER=3  IT HAS BEEN IN A ROLLOVER AND IT LOOKS AS THOUGH THE OCCUPANTS WERE INJURED.    THE FRONT SUSPENSION HAS SNAPPED OFF AND IT IS MOST PROBABLE THAT THIS WAS THE CAUSE OF THE ROLLOVER RATHER THAN DAMAGE CAUSED BY THE CRASH.  MOST ALARMINGLY THE BASE OF THE STEERING KNUCKLE HAS CRACKED APART LEAVING HALF OF THE MOUNTING POINT STILL ATTACHED TO THE LOWER BALL JOINT.  AN EXPANDED IMAGE OF THIS COMPONENT IS PROVIDED WITH THIS SUBMISSION.  IT IS OBVIOUS THAT TESLA IS USING LOW QUALITY AND UNSAFE COMPONENTS ON THE CRITICAL SUSPENSION AND STEERING ASSEMBLIES.  THE JUNKYARDS ARE FILLING UP WITH LATE MODEL TESLAS THAT STILL HAVE ABSURDLY WEAK SUSPENSION GIBLETS.    PLEASE ASK THEM NICELY TO FIX THIS OR BETTER YET BAN THE WRETCHED THINGS FROM LEAVING THE TENT FACTORY.  THANK YOU FOR YOUR ATTENTION.  KEEF","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11406321,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/31/2021","dateComplaintFiled":"04/04/2021","vin":"5YJYGDEE3MF","components":"POWER TRAIN,ELECTRICAL SYSTEM","summary":"ON MULTIPLE OCCASIONS WE HAVE LOST COMMUNICATIONS WITH THE VEHICLE THROUGH THE TESLA PHONE APP.  THE PROBLEM EXISTS FOR THREE DIFFERENT PHONES OF TWO DIFFERENT MODELS.  WE HAVE USUALLY BEEN ABLE TO RE-ESTABLISH COMMUNICATIONS THROUGH THE TESLA PROCEDURES, BUT NOT ALWAYS. ON ALL BUT ONE OF THOSE OCCASIONS THE VEHICLE WAS STATIONARY AND WE WERE ABLE TO USE A KEY CARD TO CONTINUE.  BUT ON ONE OCCASION, WHILE MAKING A U-TURN ON A SIDE STREET, THE CAR JUST STOPPED MOVING, PARTIALLY BLOCKING THE STREET.  WE HAD LOST COMMUNICATIONS WITH THE PHONE APP.  AFTER RECOVERING WITH A KEY CARD WE WENT STRAIGHT TO THE DEALER.  EXAMINING THE SOFTWARE, THEY CLAIMED THAT I HAD HIT THE 'PARK' BUTTON WHILE MOVING.  FIRST, I WOULD HAVE HAD NO REASON TO DO SO.  SECOND, I KNOW OF NO VEHICLE THAT WOULD NOT BLOCK ANY ATTEMPT TO ENTER PARK WHILE MOVING.  THIRD, IT KILLED ALL COMMUNICATION WITH THE VEHICLE, WHILE MOVING, LEAVING IT STRANDED IN THE MIDDLE OF THE STREET.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11406325,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/31/2021","dateComplaintFiled":"04/04/2021","vin":"5YJYGDEE3MF","components":"POWER TRAIN,ELECTRICAL SYSTEM","summary":"THESE ARE ADDITIONAL COMMENTS REGARDING COMPLAIN NUMBER 11406321.  WE DID HAVE TO SHIFT INTO PARK IN ORDER TO USE THE KEY CARD.  THAT IS NORMAL AND EXPECTED.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11404951,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/26/2021","dateComplaintFiled":"03/26/2021","vin":"5YJYGDEE6MF","components":"STEERING,SUSPENSION,WHEELS","summary":"HEARD A LOUD POP WHEN TURNING WHEEL TO PUT IN REVERSE AND PARK. NOW ONE WHEEL POINTS STRAIGHT, ONE IS TURNED.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11404368,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/22/2021","dateComplaintFiled":"03/22/2021","vin":"5YJYGDEE1MF","components":"SERVICE BRAKES,FUEL/PROPULSION SYSTEM","summary":"TODAY, MAR. 22, 2021, IN MY BRAND NEW 2021 TESLA MODEL Y, WHICH I HAVE NOW OWNED FOR ONE MONTH, I WAS SITTING AT A RED LIGHT AT A FAIRLY LARGE INTERSECTION ON THE OUTSKIRTS OF ANNAPOLIS, MD.  I HAD MY FOOT RESTING ON THE FLOOR AS THE CAR WAS STOPPED AND IN HOLD MODE.  SUDDENLY, WITH THE LIGHT STILL RED AND ON ITS OWN, MY CAR ACCELERATED THROUGH THE RED LIGHT INTO THE INTERSECTION AT TOP SPEED.  (I WAS THE FIRST CAR IN LINE AT THE RED LIGHT.)  I SLAMMED MY FOOT ON THE BRAKE BUT NOTHING HAPPENED, IT KEPT GOING RIGHT THROUGH.  A VAN CROSSING THROUGH THE INTERSECTION IN THE OTHER DIRECTION PROCEEDING THROUGH HIS GREEN LIGHT WAS NARROWLY, WITHIN AN INCH, MISSED BY MY CAR, WHICH KEPT GOING ALL THE WAY THROUGH UNTIL IT FINALLY STOPPED AT THE OTHER SIDE.  CONDITIONS WERE DRY AND THE WEATHER WAS NICE.  IT WAS APPROXIMATELY 1:00 IN THE AFTERNOON EST.  I CONTINUED TO DRIVE UNTIL I CAME TO A SAFE PLACE TO PULL OVER, AND THEN CALLED TESLA SERVICE AND ROADSIDE ASSISTANCE, AND FOUND THEIR ATTITUDE TO BE VERY DEFENSIVE.  I WAS TERRIFIED TO DRIVE IT SO I HAD THEM COME AND TOW IT TO THE SERVICE CENTER WHERE THEY SAY THEY WILL LOOK AT THE LOG.  ABOUT A DAY OR TWO AGO, A SOFTWARE UPDATE WAS PUSHED TO MY CAR; THAT WAS THE SECOND SW UPDATE SINCE I BOUGHT THE CAR ONE MONTH AGO.  THIS WAS ABSOLUTELY THE MOST TERRIFYING THING THAT HAS EVER HAPPENED IN MY 42 YEARS OF DRIVING.  I COULD HAVE BEEN KILLED OR MY CAR COULD HAVE KILLED SOMEONE.  THANK GOD NO PEDESTRIANS WERE CROSSING IN FRONT OF ME AT THE TIME, AND THAT I SOMEHOW MISSED THAT PASSING VAN.  I   I FELT THE NEED TO REPORT THIS INCIDENT TO THE AUTHORITIES -- I TOLD TESLA I WANT THEM TO TAKE BACK THE CAR AND GIVE ME A NEW ONE IN EXCHANGE.  IT IS ONLY ONE MONTH OLD AND HAS JUST 801 MILES OF DRIVING ON IT THUS FAR.  I WAS NOT USING AUTO PILOT, TO MY KNOWLEDGE, NOR WAS I USING CRUISE CONTROL.  I DO NOT HAVE THE SELF-DRIVING PACKAGE.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11403991,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2021","dateComplaintFiled":"03/20/2021","vin":"5YJYGDEE7MF","components":"STEERING,SUSPENSION","summary":"HERE IS A MODEL Y IN THE JUNKYARD  HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/39423095?TENANT=US&ROWNUMBER=11  THE FRONT WHEEL FELL OFF.  ALL THE STUPID FLIMSY LITTLE BALL JOINTS HAVE SNAPPED OFF.  THE WHEEL IS STASHED IN THE FRUNK.  THE DAMAGE TO THE WHEEL WELL IS A STRONG INDICATION THAT THE WHEEL WAS NOT TORN OFF IN A CRASH BUT THAT IT WENT WHOMPY AND THRASHED THE BEGEEZUS OUT OF THE FRONT OF THE CAR.  THIS A 2021 CAR AND THIS IS THE BEST THEY CAN DO?  THIS THING IS A KILLER ON THE ROAD.  PLEASE GET THESE DEADLY JUNKSTERS OFF THE ROADS.  THANK YOU.  KEEF","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11402907,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/05/2021","dateComplaintFiled":"03/14/2021","vin":"5YJYGDEE2MF","components":"ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,UNKNOWN OR OTHER","summary":"MY BRAND NEW 2021 TESLA MODEL Y HAS HAD PROBLEMS WITH THE TOUCHSCREEN (THE MAIN CONTROL CENTER OF THE CAR) SINCE DAY 1.  IT FLICKERS OFF AND ON SPORADICALLY WHILE DRIVING (DIFFERENT SPEEDS, ROADS AND WEATHER CONDITIONS EACH TIME) AND ONCE (AFTER BEING PARKED)  WOULDN'T TURN ON AT ALL UNTIL I PUT IT IN REVERSE AS ONE OF THE MANY THINGS I TRIED.  THEN A GLITCHY SCREEN FULL OF STATIC APPEARED AND EVENTUALLY THE SCREEN CAME BACK ON.  THERE ARE NUMEROUS ONLINE POSTS ABOUT HOW TO FIX THIS BUT NONE HAVE WORKED.  THIS OCCURS WHILE DRIVING, WHICH MEANS I CAN'T SEE WARNINGS OR EVEN THE SPEED I AM TRAVELING!  I HAVE TO WAIT ANOTHER WEEK, THEN DRIVE ABOUT AN HOUR TO GET TO THE REPAIR LOCATION. THEN WHO KNOWS WHAT WILL HAPPEN OR HOW LONG IT WILL TAKE.   SEEMS YOU SHOULD BE LOOKING INTO ALL TESLA TOUCHSCREENS, NOT JUST THE X AND S.  JUST \"GOOGLE\" THIS ISSUE AND YOU'LL FIND PLENTY OF COMPLAINTS.  THIS IS CLEARLY NOT JUST ME.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11399955,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/06/2021","dateComplaintFiled":"03/09/2021","vin":"5YJYGDEE3MF","components":"STRUCTURE","summary":"THE REAR BODY PANEL IN FRONT OF THE REAR WHEELS HAVE PAINT ISSUE BEING HIT BY DEBRIS COMING FROM THE FRONT TIRES.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11398626,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2021","dateComplaintFiled":"03/02/2021","vin":"5YJYGDEE4MF","components":"STEERING,SUSPENSION","summary":"HERE IS YET ANOTHER TESLA WITH A BROKEN SUSPENSION  HTTPS://EREPAIRABLES.COM/SALVAGE-CARS-AUCTION/TESLA/MODEL+Y/VID-45992776  IT HAS DONE JUST 283 MILES SINCE BEING FACTORY GATED.  IT HAS NOT BEEN IN A CRASH, THE FRONT SUSPENSION HAS SIMPLY FALLEN TO BITS.  THIS IS SELF INFLICTED INJURY CAUSED BY BAD DESIGN, BAD CHOICE OF MATERIAL AND TOTAL LACK OF QUALITY CONTROL.  THE MODEL Y APPEARS TO BE EVEN WORSE THAN ITS PREDECESSORS.  HOW MUCH LONGER ARE YOU GOING TO ALLOW THIS MADNESS TO CONTINUE?  HOW MANY MORE LIVES MUST BE LOST?    YOURS PERSISTENTLY  KEEF","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11398302,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2021","dateComplaintFiled":"02/28/2021","vin":"5YJYGDEE1MF","components":"STEERING,SUSPENSION","summary":"HERE IS A 2021 MODEL Y IN THE JUNKYARD.  HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/39198554?TENANT=US&ROWNUMBER=18  IN COMMON WITH MANY OTHER TESLA JUNKYARD CARS IT HAS NOT BEEN IN A CRASH BUT HAS SIMPLY HAD THE SUSPENSION FALL TO BITS.    THE STEM OF THE BALL JOINT ON THE STEERING ARM HAS SNAPPED.  THE LOWER BALL-JOINT IS HALFWAY FALLEN OFF.  THE UNDAMAGED WHEEL IS LYING ON THE GROUND BESIDE THE CAR.  IT IS IMPOSSIBLE FOR MAJOR FORCE TO BE APPLIED TO THE SUSPENSION WITHOUT THE WHEEL BEING DAMAGED.   THIS IS ONCE AGAIN THE FAULT OF CHAOTIC  DISORGANIZED MANUFACTURING AND WIDESPREAD DRUG USE AT TESLA.  WATCH THIS VIDEO TO SEE GOOD REASON WHY DRUGS ARE BAD.  HTTPS://WWW.YOUTUBE.COM/WATCH?V=HF_ORMIY9TK  M'KAY?    PLEASE DO YOUR JOB.  THANK YOU.  KEEF","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11397029,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2021","dateComplaintFiled":"02/19/2021","vin":"5YJYGDEE4MF","components":"SUSPENSION","summary":"HERE IS A MODEL Y THAT HAS JUST ARRIVED IN THE JUNKYARD.  HTTPS://WWW.COPART.COM/LOT/59067410/PHOTOS/SALVAGE-2021-TESLA-MODEL-Y-MA-NORTH-BOSTON  IT HAS TRAVELLED A MIND BOGGLING 283 MILES AND THEN THE WHEELS FELL OFF.  THE ENTIRE FRONT SUSPENSION IS FUBAR.  THIS IS NOT CRASH DAMAGED.  IT IS DEFECTIVE TENT BUILT SELF DESTRUCTING LUNACY.  WILL YOU PLEASE DO THE JOB WHICH YOU ARE PAID TO DO AND GET THESE DEADLY MISSILES BANNED FROM THE ROADS.    THANK YOU.  CITIZEN KEEF","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11396220,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/03/2021","dateComplaintFiled":"02/15/2021","vin":"5YJYGDEE9MF","components":"ELECTRICAL SYSTEM,AIR BAGS","summary":"SAFETY RESTRAINT SYSTEM FAILED A FEW DAYS AFTER DELIVERY AND TESLA REPAIRED AFTER TWO WEEKS OF REPORIITHE ISSUE.*DT  CONSUMER STATED AIRBAG ON THE DRIVER'S SIDE WAS CHANGED.*JB","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11396221,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/27/2021","dateComplaintFiled":"02/15/2021","vin":"5YJYGDEE9MF","components":"FORWARD COLLISION AVOIDANCE,LANE DEPARTURE","summary":"VEHICLE MADE A SUDDEN RIGHT TURN WHEN IT WAS ON AUTO PILOT AND BECAUSE OF THAT THERE ARE MINOR COSMETIC DAMAGES TO WHEEL AND TIRE. MANUFACTURER DOESN'T ACCEPT ANY FAULT WHEN IT WAS HUMANLY IMPOSSIBLE TO CONTROL THE VEHICLE BECAUSE OF SUDDEN TURN.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11396340,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/15/2021","dateComplaintFiled":"02/15/2021","vin":"5YJYGDEE2MF","components":"FUEL/PROPULSION SYSTEM","summary":"WHILE I WAS PREPARING TO PARK.  THE CAR ACCELERATED ON IT'S OWN AND JUMPED THE CURB.  THE BREAK WAS NOT RESPONSIVE, AND I WAS UNABLE TO STOP THE CAR.  THE CAR HIT A POLE AND STOPPED.  I CALLED THE POLICE AND FILED A POLICE REPORT.  THIS IS SECOND TIME THAT THIS HAS HAPPENED SINCE OWNING THE CAR.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11396163,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/13/2021","dateComplaintFiled":"02/14/2021","vin":"5YJYGDEE9MF","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER,VISIBILITY/WIPER","summary":"WE PICKED UP OUT NEW MODEL Y ON 2/13/2021 FROM MINNEAPOLIS, DUE TO LIVING IN IOWA AND THAT BEING THE CLOSEST STORE. AFTER LEAVING MINNEAPOLIS, THE INTERIOR HEAT QUIT WORKING. WE MESSED WITH THE CONTROLS ALL WE COULD AND IT WOULD NOT START AGAIN. THE EXTERIOR TEMPERATURE WAS IN THE NEGATIVE TEENS. AT ONE POINT ON THE 2 HOUR 45 MINUTE DRIVE HOME THE INTERIOR CABIN TEMPERATURE WAS IN THE SINGLE DIDGETS. IT CONTINUES TO NOT WORK CORRECTLY FROM THE INTERIOR CONTROLS. I WAS UNABLE TO GET AHOLD OF ANYONE AT TESLA TO FIND A BETTER SOLUTION OTHER THAN JUST GETTING HOME. ONLINE RESEARCH SAYS THAT THIS IS AN ISSUE MANY PEOPLE HAVE COME ACROSS THAT I WAS NOT MADE AWARE OF. THE WINDOWS OF THE VEHICLE WERE BEGINNING TO FROST OVER DURING OUR DRIVE HOME. WE RESTARTED THE VEHICLE MULTIPLE TIMES, AND HAVE BEEN ABLE TO GET THE CAR TO WARM BY USING THE TESLA APP ON OUR PHONES, BUT ONCE WE START DRIVING THE HEATER STOPS WORKING. I FEEL IT IS UNACCEPTABLE TO HAVE RECEIVED A NEW VEHICLE WITH 6 MILES ON THE ODOMETER IN THE UPPER MIDWEST WITH A HEATER THAT DOES NOT WORK AS INTENDED.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11395759,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/09/2021","dateComplaintFiled":"02/11/2021","vin":"5YJYGDEE8MF","components":"VISIBILITY/WIPER","summary":"MY DEFROSTER HAS FAILED FOR THE SECOND TIME. THE CAR FAILS TO PROVIDE HEAT IN COLD TEMPERATURES, SUDDENLY AND WITHOUT WARNING. THIS PRESENTS A DANGEROUS CONDITION WHEN DRIVING IN WINTER CLIMATES AND RESULTS IN THE WINDSHIELD ICING UP INSIDE AND OUT. I HAVE BEEN IN CONSTANT CONTACT WITH THE DEALER AND THEY HAVE REPLACED SENSORS. NOW THEY HAVE STATED THAT THE CAR PERFORMS AS IT SHOULD, AND IS MADE FOR WARMER CLIMATES. THE LAST TIME THE FAILURE TOOK PLACE, I WAS DRIVING IN A SNOWSTORM AND THE WINDSHIELD ICED OVER, BAD ENOUGH THAT THE WINDSHIELD WIPERS FROZE IN PLACE. I AM ALSO BEING TOLD THAT THE CAR MUST WARM UP FOR 45 MINUTES PRIOR TO DRIVING, DUE TO THIS CONDITION. MY CAR IS NO LONGER DRIVABLE WHEN THE TEMPI TIRE IS BELOW 15F WITHOUT REASONABLE RISK OF BECOMING IMPAIRED. I HAVE REQUESTED THE SERVICE DEPARTMENT TO REPAIR MY CAR AGAIN, THEY HAVE REFUSED, STATING IT IS NORMAL OPERATION FOR THIS MODEL. AGAIN, WHEN ON HI DEFROST IN TEMPERATURES BELOW 15F, THE CARS CLIMATE CONTROL CANNOT SUPPLY ENOUGH HEAT TO PROPERLY KEEP THE WINDSHIELD CLEAR.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11395858,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/11/2021","dateComplaintFiled":"02/11/2021","vin":"5YJYGDEF2MF","components":"SERVICE BRAKES","summary":"WENT TO STOP ON BELLFLOWER AVE IN LONG BEACH AROUND 8 AM 2/11/21 TO TURN IN TO THE LONG BEACH VA AND HAD LOSS OF BRAKE PRESSURE. BASICALLY STOPPED FROM REGENERATIVE BRAKING. HAD TO PUSH BRAKE PEDAL TO THE FLOOR TO ENGAGE AT ALL.  THANKFULLY DID NOT HAVE AN ACCIDENT. TESLA FOUND AN INTERNAL FAILURE OF A BRAKE CALIPER WITH A LEAK. THIS IS UNACCEPTABLE QUALITY CONTROL FOR A BRAND NEW CAR. THANKFULLY I WAS NOT ON THE FREEWAY WHEN THIS HAPPENED OR GOD FORBID, WITH MY KIDS IN THE CAR.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11395468,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/04/2021","dateComplaintFiled":"02/09/2021","vin":"5YJYGDEF3MF","components":"UNKNOWN OR OTHER","summary":"THE CABIN HEATER DOES NOT WORK IN COLD TEMPERATURES","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11395161,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/07/2021","dateComplaintFiled":"02/08/2021","vin":"5YJYGDEE0MF","components":"UNKNOWN OR OTHER","summary":"MY CAR'S INTERIOR HEATING STOPPED SUDDENLY WHILE DRIVING FROM KADOKA, SD TO BIG SKY, MT ON A ROAD TRIP. AS TEMPERATURES OUTSIDE WERE SUBZERO, INTERIOR WINDOWS FROSTED OVER, PREVENTING VISIBILITY AND CABIN TEMP FELL TO ZERO. MY WIFE AND I HAD NO CHOICE BUT TO DRIVE TO NEAREST HOTEL IN GILLETTE, WY TO STAY. BY THE TIME WE ARRIVED WE HAD SYMPTOMS OF FROSTBITE AND HYPOTHERMIA AND DRIVING A CAR WITH NO VISIBILITY ON ICY ROADS WAS EXTREMELY UNSAFE.    THIS HEATING ISSUE IS A KNOWN PROBLEM WITH NEW MODEL Y TESLAS AND HAS BEEN DOCUMENTED EXTENSIVELY IN ONLINE FORUMS:  HTTPS://TESLAMOTORSCLUB.COM/TMC/THREADS/MODEL-Y-HEAT-STOPPED-WORKING.212992/  HTTPS://INSIDEEVS.COM/NEWS/464084/TESLA-MODEL-3-MODEL-Y-HEATER-PROBLEM/  HTTPS://FORUMS.TESLA.COM/DISCUSSION/179743/MODEL-Y-HEAT-PUMP-MANIFOLD-FAILURE  HTTPS://FORUMS.TESLA.COM/DISCUSSION/178224/MODEL-Y-WILL-NOT-HEAT-THE-CABIN  HTTPS://FORUMS.TESLA.COM/DISCUSSION/177562/CABIN-HEATER-NO-HEAT    TESLA SHOULD BE ISSUING A RECALL FOR THIS AS IT IS A MAJOR SAFETY ISSUE.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11394776,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/05/2021","dateComplaintFiled":"02/05/2021","vin":"5YJYGDED5MF","components":"ELECTRICAL SYSTEM,VISIBILITY/WIPER","summary":"HEAT DOESN'T WORK ON NEW MODEL YS. FOR COLD CLIMATES THIS SHOULD BE A HUGE ISSUE. CANNOT DEFROST WINDOWS. CAN'T GET THE CABIN HEAT ON COULD RESULT IN HYPOTHERMIA IF TIRE GOES FLAT.  THIS IS A WIDE SPREAD ISSUE, APPARENTLY FAULTY SENSORS, AND THEY'RE STILL PRODUCING WITH KNOWN PROBLEM.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11390020,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/27/2020","dateComplaintFiled":"01/26/2021","vin":"5YJYGDEE6MF","components":"VISIBILITY/WIPER","summary":"I TOOK DELIVERY OF A MODEL Y DEC 27, 2020 AND WAS CONCERNED RE THE DIVER'S SIDE VIEW MIRROR. I ALSO ENQUIRED WHEN A SERVICE CALL WAS NEEDED FOR AN UNRELATED ISSUE SOON AFTER DELIVERY.  THE MIRROR ADJUSTMENTS DO NOT ALLOW VISUALIZATION OF THE LANE ON THE LEFT OR TO THE REAR WITHOUT BENDING TO THE SIDE AND CRANING MY NECK. IT CREATES AN UNSAFE SITUATION WHILE DRIVING AND TESLA SAYS THERE IS NOTHING WRONG.  I HAVE TRIED EVERY POSSIBLE ADJUSTMENT AND IT IS A CLEAR DESIGN FLAW.  I AM 6 FEET TALL, SO I AM SURE I AM NOT ALONE IN THIS ISSUE.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11389612,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/22/2021","dateComplaintFiled":"01/23/2021","vin":"5YJYGDEE4MF","components":"SERVICE BRAKES","summary":"WHEN THE GAS PEDAL IS RELEASED AT SPEEDS GREATER THAN 15MPH, THE REGENERATIVE BREAKING SYSTEM IS ENGAGED TO SUCH A DEGREE THAT THE TIRES BREAK TRACTION WHEN DRIVING ON SLIPPERY SURFACE LIKE SNOW OR ICE.  THE CAR THEN GOES OUT OF CONTROL AND SLIDES IN AN UNCONTROLLED MANNER.  THE CAR HAS VARIOUS SETTING FOR BREAKING, BUT EVEN THE SETTING THAT OFFERS THE LEAST BREAKING (CALLED \"ROLL\"), RESULTS IN SIGNIFICANT BRAKING ACTION WHEN THE GAS PEDDLE IS RELEASED AT SPEEDS ABOVE 15MPH' ENOUGH FORCE THAT DRIVER AND PASSENGERS FALL FORWARD AGAINST SEAT BELTS.   MY EXPERIENCE WITH MY 2-WEEK OLD CAR IS THAT THE CAR WENT OUT OF CONTROL, AND I SLID ACROSS THE ROAD INTO AN EMBANKMENT.  I HAVE 30 YEARS OF INTENSE, REMOTE WINTER DRIVING EXPERIENCE, AND I HAVE HAD ZERO ACCIDENTS, UNTIL NOW IN A BRAND NEW TESLA.  THE CAR SHOULD OFFER A SETTING WHERE NO MECHANICAL OR REGENERATIVE BREAKING IS APPLIED WHEN THE GAS PEDAL IS RELEASED.  ALTERNATELY, THE ANTI-LOCK SYSTEM SHOULD BE ACTIVATED WHEN THE GAS PEDAL IS RELEASED SO THAT THE BREAKING SYSTEM CAN DISENGAGE IF WHEELS STOP ROTATING (IF A SLIDE/SKID IS DETECTED).  IT'S A HUGE FLAW THAT NEEDS TO BE ADDRESSED IN THIS OTHERWISE IMPRESSIVE CAR.      HERE'S THE GIST:  ALL GOOD DRIVERS KNOW THAT IF YOU PRESS A CAR'S BRAKE WHILE ON SNOW OR ICE, (PARTICULARLY IN A TURN OR WHEN THERE ARE OTHER INERTIAL FORCES) THE CAR WILL GO OUT OF CONTROL.  HOWEVER, THE TESLA MODEL Y GOES OUT OF CONTROL WHEN YOU LIFT YOUR FOOT OFF THE GAS ' NO BRAKE NEEDED.  THIS IS A NOVEL BEHAVIOR AND THE CAR SHOULD EITHER NOT DO THIS, OR THERE SHOULD BE A SIGNIFICANT WARNING TO NEW DRIVERS.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11387980,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/20/2020","dateComplaintFiled":"01/14/2021","vin":"5YJYGDEE7MF","components":"VISIBILITY/WIPER","summary":"THE DRIVER SIDE MIRROR CANNOT EXTEND TO ALLOW NORMAL SIDE VIEW VISIBILITY. I AM ONLY 5'8\" AND AT FULL OUTWARD ELECTRICAL MOTOR STOP, ABOUT 1/3 OF THE MIRROR SHOWS THE CAR BODY. I HAVE 55YRS OF DRIVING AND NEVER HAD A CAR WITH THIS LIMIT. MY WIFE, AT 5'2\" IS ABLE TO GET PROPER ADJUSTMENT","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11387972,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/09/2021","dateComplaintFiled":"01/13/2021","vin":"5YJYGDEE6MF","components":"ELECTRICAL SYSTEM,LANE DEPARTURE","summary":"I AM REACHING OUT TO SAY THAT I SAW THE MODEL S AND X RECALL FOR TOUCHSCREEN GLITCHES. I HAVE A MODEL Y 2021 AND I'M EXPERIENCING MANY OF THE SAME CONCERNS AND ISSUES WITH LOSS OF SAFETY FEATURES LIKE BACK UP CAMERA, PROXIMITY CENSORS, LAND CHANGE, AND MORE. THIS TENDS TO HAPPEN WHEN I ENTER THE CAR AND START MOVING. IT WON'T RESOLVE ITSELF TILL I LEAVE THE CAR, WALK AWAY, AND REENTER THE CAR.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11387206,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/05/2021","dateComplaintFiled":"01/08/2021","vin":"5YJYGDEE3MF","components":"VEHICLE SPEED CONTROL","summary":"TL* THE CONTACT OWNS A 2021 TESLA MODEL Y. THE CONTACT STATED THAT WHILE ATTEMPTING TO PARK INTO A PARKING SPACE AT A VERY SLOW SPEED THE VEHICLE SUDDENLY EXPERIENCED UNINTENDED ACCELERATION. THE CONTACT INDICATED THAT THE FAILURE OCCURRED WHILE IN A STORE PARKING LOT AND THE VEHICLES SPEED HAD INCREASED TO APPROXIMATELY 50 MPH. DURING THE INCIDENT DRIVER  LOST CONTROL OF THE VEHICLE AND DROVE DOWN AN EMBANKMENT BEFORE THE VEHICLE STOPPED. NO INJURIES WERE REPORTED AND NO POLICE REPORT WAS TAKEN. THE VEHICLE WAS TOWED AWAY. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER AND LOCAL DEALER WERE NOT YET NOTIFIED. THE FAILURE MILEAGE WAS 600.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11386558,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/04/2021","dateComplaintFiled":"01/05/2021","vin":"5YJYGDEFXMF","components":"STEERING,SUSPENSION","summary":"CLUNK NOISE COMING FROM FRONT END SUSPENSION WHILE DRIVING ON THE FREEWAY. THEN THE STEERING WHEEL STARTED TO GO OFF CENTERED, SLIGHTLY TO THE RIGHT, AND HAD SOME PLAY. THE STEERING WHEEL HAD TO BE HELD TIGHTLY TO KEEP CAR DRIVING STRAIGHT. I CALLED TESLA AND TOOK IT IN TO THEIR LAKE FOREST SERVICE CENTER. THE CLUNK CAN BE FELT AND HEARD WHILE TURNING LEFT ONTO DRIVE WAY. SERVICE WAS ABLE TO REPRODUCE NOICE BUT WAS NOT ABLE TO PINPOINT THE CAUSE. TECH DID STATE THAT A BOLT WAS 1/8 OF A TURN LOOSE. TECH PERFORMED ALIGNMENT AND STATE THST NOISE WENT AWAY. SERVICE ADVISOR RELEASED VEHICLE AND ASK TO INFORM HIM IF PROBLEM RESURFACE. SAME CLUNK NOISE PERSIST BUT AT A LOWER NOISE LEVEL WHILE TURNING LEFT ON DRIVEWAY.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11384012,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/08/2020","dateComplaintFiled":"12/18/2020","vin":"5YJYGDEE6MF","components":"VISIBILITY/WIPER","summary":"THE DRIVER SIDE MIRROR CANNOT BE ANGLED LEFT ENOUGH TO DISPLAY PROPERLY WHAT'S ON THE LEFT SIDE OF THE VEHICLE. AS SUCH, MORE THAN 1/3 OF THE MIRROR DISPLAYS THE CAR ITSELF INSTEAD OF POTENTIAL OTHER CARS OR OBJECTS ON THE REAR LEFT (SEE ATTACHED PICTURE).    THERE IS A WAY TO ANGLE FURTHER THE LEFT THE MIRROR IF IT IS ANGLED DOWN. HOWEVER THIS LEADS TO A WORST SITUATION WHERE WE SEE ONLY THE GROUND NEXT TO THE VEHICLE INSTEAD OF CARS OR OBJECTS ON THE REAR LEFT.    THIS IS A RECENT ISSUE INTRODUCED IN MODEL YS WITH AUTO-DIMMING MIRRORS ONLY AND I BELIEVE THIS WILL CAUSE ACCIDENTS IF NOT ALREADY IF TESLA DOES NOT RELEASE A FIX FOR THIS ISSUE.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11383925,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/15/2020","dateComplaintFiled":"12/17/2020","vin":"5YJYGDEE6MF","components":"VISIBILITY/WIPER","summary":"THE DRIVER SIDE MIRROR DOES NOT GOT FAR LEFT OR UP ENOUGH. I AM 5'11. I HAD ANOTHER MODEL Y BEFORE THIS WITHOUT THE AUTO DIMMING MIRRORS. DID NOT HAVE AN ISSUE AT ALL WITH THE MIRROR. RIGHT NOW THE MIRRORS I CANNOT SEE ANYTHING ON MY NEXT LANE ON DRIVER SIDE. NEARLY HIT SOMEONE ALREADY BECAUSE OF THIS. NOT SURE IF IT IS MIRROR ASSEMBLY OR THE GLASS ITSELF. BUT I IMAGINE MOST LIKELY SOMETHING TO DO WITH HOW IT IS INSTALL. I THINK THE MIRROR'S INITIAL SETTING IS NOT PLACED CORRECTLY SO THE MOTOR CAN'T GO PAST ANYWHERE. THE MIRROR ALSO DOESN'T SIT FLUSH WITH THE DOOR AND TRIM OF THE CAR.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11383431,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/12/2020","dateComplaintFiled":"12/14/2020","vin":"5YJYGDEE2MF","components":"VISIBILITY/WIPER","summary":"DRIVER SIDE MIRROR WON'T GO OUTWARD AND UP ENOUGH. I CAN'T SEE ANYTHING IN THE NEXT LANE. REALLY DANGEROUS FOR TALL PEOPLE LIKE 6'00\"","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11383108,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/27/2020","dateComplaintFiled":"12/11/2020","vin":"5YJYGDEE3MF","components":"VISIBILITY/WIPER","summary":"TESLA ADDED NEW AUTO-DIMMING MIRRORS IF YOU ADJUST FOR A PERSON 5'10\" OR ABOVE THE MIRRORS DON'T ADJUST TO SEE THE LEFT LANE. IT POINTS DOWN AND TO THE RIGHT.     I TOOK DELIVERY OF VEHICLE AND MADE FORMAL COMPLAINT TO DELIVERY TEAM ON 11/27/2020. I WENT WITH SENIOR SERVICE TECH AT THE SERVICE CENTER AND ALL NEW DELIVERY WITH THESE NEW MIRRORS DO NOT ADJUST UP AND TO THE LEFT FOR TALLER DRIVERS. I HAVE A PREVIOUS VIN WITHOUT NEW AUTO DIMMING MIRRORS AND DOES NOT HAVE THIS SAFETY ISSUE. HAVE DISCUSSED WITH A MULTITUDE OF OWNERS WITH NEW MIRRORS AND IT IS A VERY COMMON ISSUE.     I HAVE ALSO ATTACHED OTHERS VEHICLES WITH SAME ISSUE ALONG WITH MINE. ALSO SOMEONE HAS RECORDED VIDEO OF IT NOT BEING ABLE TO ADJUST AT LINK HERE HTTPS://WWW.YOUTUBE.COM/WATCH?V=UMQA62DS4H4.    WHILE DRIVING I HAVE TO HOVER OVER PASSENGER SEAT AND LOWER TO BE ABLE TO EVEN SEE THE LEFT LANE.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11376690,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/20/2020","dateComplaintFiled":"11/27/2020","vin":"5YJYGDEE3MF","components":"POWER TRAIN,VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE","summary":"THIS IS THE 2ND TESLA MY MOM OWNED, SHE DROVE A MODEL 3 WITHOUT ANY PROBLEMS FOR MANY MONTHS. SHE PICKS UP THIS MODEL Y ON NOVEMBER 19 2020, AND DRIVES HOME FROM THE DEALER WITHOUT ISSUES. NEXT DAY NOVEMBER 20, 2020, DRIVES TO HER WORK, PULLS INTO A PARKING SPOT AND CAME TO A COMPLETE STOP. APPROX 5-10 SECONDS LATER THE CAR LURCHES FORWARD, HOPS OVER THE PARKING CURB, OVER SOME GRASS AND INTO A BRICK WALL AT FULL ACCELERATION. LUCKILY NOBODY WAS HURT, BUT SEVERE DAMAGE TO THE BUILDING AND THE CAR. THIS CASE OF UNINTENDED ACCELERATION NEEDS INVESTIGATION. MY MOM DOES NOT FEEL SAFE GETTING BACK INTO THIS MODEL Y.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]},{"odiNumber":11376387,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/15/2020","dateComplaintFiled":"11/25/2020","vin":"5YJYGDEE6MF","components":"SUSPENSION","summary":"HERE IS A 2021 TESLA MODEL Y IN THE JUNKYARD.  HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/38193324?ROWNUMBER=7  IT HAS TRAVELLED AN AMAZING 221 MILES BEFORE THE FRONT WHEEL FELL OFF AND CAUSED A WHOOPSIE.  YOU CAN SEE FROM THE PHOTOGRAPHS THAT TESLA IS USING THE SAME FRAGILE SUSPENSION GIBLETS THAT ARE USED IN ALL THE OTHER MODELS OF TESLA.  THE TOP BALL-JOINT HAS POPPED APART.  THE STEMS ON THE LOWER BALL JOINTS HAVE SNAPPED.  IT IS 99% CERTAIN THAT THE OTHER DAMAGE TO THE CAR WAS CAUSED BY A LOSS OF CONTROL AFTER THE FRONT WHEEL WENT WHOMPY.  IT'S NOT ROCKET SCIENCE AND IT'S CERTAINLY NOT PROPER ENGINEERING.  IT'S JUST PLAIN WHOMPY.  PLEASE GET THESE DEATH-MOBILES OFF THE ROADS.  THANK YOU.  KEEF","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]}]}