{"count":267,"message":"Results returned successfully","results":[{"odiNumber":11766516,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/28/2026","dateComplaintFiled":"09/23/2026","vin":"5TDYSKFCXSS","components":"Insert, Padding","summary":"The foam under the headrest was discovered to be cracked when the cover was removed while performing the the repair on the recall for the babies eating the foam (can't find the recall paperwork now). The instructions provided with the remedy for the recall said if the foam was cracked to contact evenflo's hotline immediately. I contacted evenflo on July 28th via phone and was emailed a request for more information. I provided more information and video of the damage on XXX. No reply was received acknowledging the receipt of the requested information so I emailed on XXX asking to confirm receipt. I emailed again on XXX, and Evenflo finally responded on XXX with the following reply:  \"Thank you for reaching out to Evenflo regarding your Revolve360 car seat. I'm sorry to hear your headrest foam has become broken/detached.    If the foam is detached,  tape is allowed and no glue, and the seat pad holds the foam in place, the seat is still safe to use.    If the foam is broken in larger pieces, you have all the pieces, they fit together like a puzzle, tape allowed  and no glue, and the seat pad holds the foam in place, the seat is still safe to use.     Evenflo tests all car seats to energy levels approximately twice that of the federal crash test standard.  Additionally, our engineers developed the Evenflo Side Impact test protocol, which simulates the energy in severe 5-star government side impact tests conducted for automobiles. Now we are leading the industry by incorporating a dynamic rollover test.     Rest assured, as long as the foam is in place, broken or not, it is still doing its job of absorbing crash forces.\"   I no longer feel safe using the carseat with my [XXX] and wanted to reach out to the NHTSA to verify that cracked headrest foam is safe to use.  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"},{"type":"Child Seat","productYear":"9999","productMake":"EVENFLO","productModel":"REVOLVE360 SLIM","manufacturer":"Evenflo Company, Inc."}]},{"odiNumber":11762082,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/03/2026","dateComplaintFiled":"09/04/2026","vin":"5TDYSKFC7SS","components":"TIRES","summary":"The contact owns a 2025 Toyota Sienna Hybrid equipped with Firestone Tires, Tire Line: FT 140, Tire Size: 235/65/R17, DOT Number: 1WT87FT01. The contact stated that there was a screw in the tire. The contact stated that while driving 70 MPH there was a sound of an object in the tire. The message that the air pressure was low was immediately displayed. The tire pressure indicated 25 PSI. The driver was able to take the off-ramp but was unable to locate the spare tire. A good Samaritan attempted to assist. The driver was able to locate the Fix-A-Flat and a compressor, but the tire failed to hold air. The contact stated that the hole in passenger\u2019s side rear tire was too big to be sealed. The contact was unaware that the vehicle did not have a spare tire. The contact was on the side of the road for two hours. The tire was changed and plugged by her husband after two hours of being stranded. The contact had enough fuel to run the air conditioner. The tires were previously rotated. The contact stated that the situation could have been worse, and not having a spare tire puts the drivers in a dangerous situation. The failure mileage was approximately 11,474.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"},{"type":"Tire","productYear":"9999","productMake":"UNKNOWN","productModel":"UNKNOWN","size":null,"manufacturer":"UNKNOWN MANUFACTURER"}]},{"odiNumber":11760919,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/31/2026","dateComplaintFiled":"08/31/2026","vin":"5TDCSKFC7SS","components":"VISIBILITY","summary":"The drivers side mirror fluters / wobbles / distorts the image such that it is unusable during the day and dangerous at night.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11759695,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/24/2026","dateComplaintFiled":"08/26/2026","vin":"5TDYRKEC3SS","components":"ELECTRICAL SYSTEM,AIR BAGS,VEHICLE SPEED CONTROL","summary":"While driving my 2025 Toyota Sienna XLE with Sure Grip Push\u2011Rock electronic hand controls, the acceleration suddenly stops working without warning. When this happens, the hand control will not accelerate at all \u2014 only the brake still works \u2014 leaving me coasting in traffic with no way to speed up. This has happened multiple times at different speeds and creates an immediate danger because I can only slow down or stop, not accelerate out of the situation.  At the same time these acceleration failures occur, the vehicle shows a \u201cSRS Airbag System Malfunction\u201d warning. Toyota\u2019s internal records show the airbag system had faults before I bought the vehicle. The airbag warning and the acceleration failure often appear together, which makes me believe there is an electrical or wiring problem affecting multiple systems.  I also discovered that Toyota documented underbody impact damage from a pothole months before I purchased the vehicle. This damage was not disclosed to me, and CARFAX does not show any record of this damage, even though Toyota\u2019s own service history confirms it. The CARFAX report I received states \u201cNo accidents or damage reported to CARFAX\u201d.  I have owned multiple BraunAbility\u2011converted vehicles, and all of them have had electrical issues. BraunAbility cuts out the bottom of the vehicle for the lowered\u2011floor conversion and splices in their own wiring harness, which I believe is causing repeated electrical problems across different vehicles, including this one.  Because the acceleration fails, the airbag system shows active faults, and the wiring appears to interfere with the vehicle\u2019s safety systems, I am reporting this as a serious safety hazard.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11757095,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/31/1969","dateComplaintFiled":"08/15/2026","vin":"5tdeskfcxss","components":"UNKNOWN OR OTHER","summary":"The authorized Toyota dealership has declined warranty coverage for the air conditioning system. The unit exhibits intermittent cycling between warm and cold airflow on the highway. Although the control panel indicates a minimum temperature of 60\u00b0F, performance remains inconsistent; the temperature gauge reads 67\u00b0F.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11757097,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2026","dateComplaintFiled":"08/15/2026","vin":"5tdeskfcxss","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"The authorized Toyota dealership has declined warranty coverage for the air conditioning system. The unit exhibits intermittent cycling between warm and cold airflow on the highway. Although the control panel indicates a minimum temperature of 60\u00b0F, performance remains inconsistent; the temperature gauge reads 67\u00b0F.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11756646,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/13/2026","dateComplaintFiled":"08/13/2026","vin":"5TDKRKEC7SS","components":"SEATS","summary":"The contact owns a 2025 Toyota Sienna Hybrid. The contact received notification of NHTSA Campaign Number: 25V668000 (Seats); however, the part to do the recall repair was not yet available. The local dealer was contacted; however, the recall repairs were denied due to the 2nd row seats being converted for wheelchair accessibility. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11753233,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/10/2026","dateComplaintFiled":"07/28/2026","vin":"5TDKRKEC5SS","components":"SEATS","summary":"The contact owns a 2025 Toyota Sienna Hybrid. The contact stated that while attempting to carry seven people inside the vehicle, the contact was unable to carry all the passengers because the middle row seats were improperly welded. The contact received notification of NHTSA Campaign Number: 25V668000 (Seats); however, the part to do the recall repair was not yet available. The contact associated the failure with the recall. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 8,600.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11752616,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/24/2026","dateComplaintFiled":"07/24/2026","vin":"5TDKSKFC3SS","components":"SEATS","summary":"The contact owns a 2025 Toyota Sienna Hybrid. The contact received notification of NHTSA Campaign Number: 25V668000 (Seats); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11750377,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/11/2026","dateComplaintFiled":"07/14/2026","vin":"5tdjrkec8ss","components":"UNKNOWN OR OTHER","summary":"We purchased a used 2025 Toyota Sienna a few weeks ago. The other day, my husband put his phone and wallet into the center console compartment and closed the lid. When we went to retrieve those items, the lid only opened partially. We were finally able to remove the wallet but the phone had slid down into the compartment where the door to that console opening slides into when you open and close it. The lid would not open all of the way and blocked our access to that space when you opened it. The only way to remove the phone was to take it to our local dealership where they spent hours removing seats and pieces of the console to remove the phone from the inaccessible area and then put everything back together. This cost us roughly four hours of work time and $311.99 out of our own pocket. Apparently this is a known issue with this vehicle and is a design flaw where items of the right size (including iPhones) can slide into that compartment while the lid is closed and then are inaccessible.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11749762,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/01/2025","dateComplaintFiled":"07/11/2026","vin":"5TDZSKFC0SS","components":"VISIBILITY","summary":"Driver-side mirror (glass part only) vibrates while driving, no matter the speed. This causes a distorted rear view \u2014 for example, it's hard to read the license plate of a car on your left.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11747644,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2026","dateComplaintFiled":"07/01/2026","vin":"5TDBSKFC6SS","components":"SEATS","summary":"The complaint was filed for the contact's business. The business owns a 2025 Toyota Sienna Hybrid. The business received notification of NHTSA Campaign Number: 25V668000 (Seats); however, part to do the recall repair was unavailable. The contact stated that the vehicle had been inoperable since the recall notification was received. The manufacturer was not contacted. The vehicle had not experienced a failure related to the unrepaired recall repair.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11747444,"manufacturer":"Toyota Motor Corporation","crash":true,"fire":false,"numberOfInjuries":5,"numberOfDeaths":0,"dateOfIncident":"06/07/2026","dateComplaintFiled":"06/30/2026","vin":"5TDJRKEC8SS","components":"AIR BAGS,FORWARD COLLISION AVOIDANCE","summary":"The Supplemental Restraint System (SRS), specifically the airbag system, is the component of concern. During a two-impact collision involving my 2025 Toyota Sienna XLE, none of the airbags deployed despite significant front-end damage that resulted in the vehicle being declared a total loss. The vehicle is currently in the possession of the insurance company or its storage facility. I do not know whether it has been released for salvage, but it may still be available for inspection. I, my wife, and our children were all wearing seatbelts at the time of the collision. After an oncoming vehicle struck the front-left portion of my vehicle while making a left turn, my vehicle lost control and collided with a concrete pillar. None of the airbags deployed during either impact. All occupants sustained injuries and were transported to the emergency department. I suffered injuries to my right leg, wrist, chest, neck and back. My wife sustained injuries to her neck, chest, back, and knee, and our children sustained injuries including head impacts. My wife and I continue to receive physical therapy. The vehicle was declared a total loss following the collision, and no dealer or independent repair facility has evaluated or reproduced the concern. The vehicle was inspected by the responding law enforcement officers at the crash scene, and a police crash report was completed. The insurance company (GEICO and Allstate Fire and Casualty) inspected the vehicle and declared it a total loss. To my knowledge, Toyota has not yet inspected the vehicle, and I do not know whether the Event Data Recorder (EDR) or Supplemental Restraint System has been analyzed. Prior to the collision, I did not observe any airbag warning lights, SRS warning messages, or other indications that there was a problem with the Supplemental Restraint System. The vehicle was operating normally before the crash.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11744317,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/15/2026","dateComplaintFiled":"06/15/2026","vin":"5TDCSKFC5SS","components":"STRUCTURE","summary":"My rear lift gate was misaligned and gets stuck. The dealer just fixed and wouldn't honor the warranty, but I believe this shoddy build quality could impact the safety of my family in an accident as it didn't appear the hatch was properly secured","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11743368,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/19/2026","dateComplaintFiled":"06/10/2026","vin":"5TDZSKFCXSS","components":"UNKNOWN OR OTHER","summary":"Card became unattainable after dropping behind the top of the center console. No way to get it out.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11741967,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/03/2026","dateComplaintFiled":"06/04/2026","vin":"5TDCSKFCXSS","components":"VISIBILITY/WIPER","summary":"June 3, 2026, approximately 5:30 PM EDT, I entered my 2025 Toyota Sienna to move it from the street beside my home, to my driveway.  Upon closing the driver's door, the rear liftgate window exploded into the vehicle.  This occurred without any warning or adverse action by myself or anyone else.  The vehicle has been in no collisions, and has only 6429 miles on the odometer. I phoned Toyota's \"Customer Experience Center\" to report the incident and to seek warranty service for this problem.  I was told to drive the vehicle to my Toyota Dealer, which is located 115 miles away, for inspection.  I explained that it is unsafe to drive a vehicle filled with broken glass and with no rear window 115 miles.  If I vacuum up the glass, there is nothing for the dealership technician to inspect.  If I tape plastic over the opening, it could come loose at highway speed, and cause an accident, and the tape adhesive could damage the vehicle finish.  The Toyota agent advised me that the vehicle must be inspected at a Toyota Dealership, and if the vehicle is unsafe to drive to the dealer, we could have it towed.  But in a subsequent call to the \"Customer Experience Center\", my wife was informed that Toyota would not cover a tow of that distance in their warranty, and it was our fault for buying a car and taking it to an area that far from a dealer.  The phone number we called is located inside the vehicle owner's manual cover under a heading, \"If there is not a Toyota dealer near you, please call the following number:\" In the morning, once they are open, I will call the nearest dealership, 115 miles distant, to seek further guidance. Based on my background in both mechanical engineering and automotive failure analysis, it is my opinion that the window and its support system was not designed to withstand the prolonged sun and heat exposure experienced.  The outside temperature reached at least 82 degrees F where the vehicle was parked.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11741766,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/03/2026","dateComplaintFiled":"06/03/2026","vin":"5TDCSKFC0SS","components":"SEATS","summary":"The contact owns a 2025 Toyota Sienna Hybrid. The contact received notification of NHTSA Campaign Number 25V668000 (Seats). The contact contacted the dealer and was informed that the remedy parts were not yet available. The vehicle was not diagnosed or repaired. The dealer confirmed that the recall remedy was unavailable and was unable to advise whether the second-row seats were safe or operable for continued use. The manufacturer was notified of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time to provide the recall remedy. The contact had not experienced a failure.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11741234,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2026","dateComplaintFiled":"06/01/2026","vin":"5TDCSKFCXSS","components":"SEATS","summary":"The contact owns a 2025 Toyota Sienna Hybrid. The contact received notification of NHTSA Campaign Number: (SEATS    ); however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced the failure.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11740830,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/07/2025","dateComplaintFiled":"05/29/2026","vin":"5TDYSKFC3SS","components":"SEATS","summary":"This report is being filed to due a prolonged recall on the second row seats of this vehicle. We have not been able to use the second row seats for over 7 months, and there have been no communication or updates from the manufacturer regarding a remedy. This is to report that Toyota has still not offered a remedy to the following recall:  Oct 07,2025 Manufacturer Recall Number25TB12 NHTSA Recall Number25V668 Recall StatusRecall Incomplete, remedy not yet available  Summary The subject vehicles contain second-row seats that are mounted on seat rails that may have been improperly welded.  Safety Risk If these seats are occupied during certain high-speed collisions, the seat may lose structural integrity, increasing the risk of injury.  Remedy Toyota is currently preparing the remedy. When the remedy is available Toyota dealers will replace the second row seat rails with ones that have the proper welding, FREE OF CHARGE.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11740432,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/24/2026","dateComplaintFiled":"05/27/2026","vin":"5TDYRKEC9SS","components":"SEATS","summary":"See attached document for complaint.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11740474,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2025","dateComplaintFiled":"05/27/2026","vin":"5TDJSKFC0SS","components":"SEATS","summary":"THIS RECALL IS A MAJOR SAFETY ISSUE WHERE A SEAT COULD COME FREE FROM VEHICLE IN THE EVENT OF A COLLISISON - THIS VAN IS A SHUTTLE VAN FOR MY COMPANY- I NEED A RESOLUTION AS I AM UNABLE TO USE THIS VEHICLE UNTIL THIS SAFETY RECALL IS REMEDIED- I COULD BE HELD LIABLE IN THE EVENT THAT I USE THIS VEHICLE AND SOMETHING HAPPENS- PLEASE ADVISE OF A SOLUTION","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11739943,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/25/2026","dateComplaintFiled":"05/25/2026","vin":"5TDESKFC1SS","components":"SEATS","summary":"This has been a recall for over 5 months and my van is still not repaired and my two middle seats are unsafe for my children to be in. Toyota and the dealership say there is no fix, but the car is unsafe in the second row per their recommendation.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11739780,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/17/2025","dateComplaintFiled":"05/24/2026","vin":"5TDJRKEC5SS","components":"SEATS","summary":"On [XXX], I purchased a 2025 Toyota Sienna XLE Hybrid subject to NHTSA Recall 25V668 (Toyota Recall 25TA12 \u2014 second-row seat rail suspect welds), publicly announced on 10/07/2025.  The selling dealer marketed the vehicle as \"Certified Used\" on Cars.com for at least 64 days after the recall was announced. The dealer's sales representative also represented the vehicle in writing via SMS as \"Gold Certified\" with the full Toyota Certified Used Vehicle warranty package on [XXX] \u2014 one day before sale.  The dealer disclosed the recall only at the closing table on [XXX], after I had relied on the prior representations to negotiate the price, submit a credit application, drive to the dealership, and tender a down payment.  Toyota's interim recall guidance prohibits occupation of the second-row seats until remedy is performed. The remedy is currently not available. My [XXX]  daughter has [XXX] and uses a wheelchair; second-row sliding-door access is essential for her safe transport. The vehicle has been in dealer storage since 01/08/2026 because it cannot safely transport my family.  As of 05/24/2026 \u2014 229 days after the recall was announced \u2014 no remedy date is available per the dealer's Service Manager. The vehicle is available for inspection upon request.  Component failure: second-row seat rails (potentially improperly welded per Toyota's recall description). The defect has not been independently inspected; the recall is documented by Toyota and NHTSA. No warning lamps or symptoms appear because the defect manifests only in high-speed collisions. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11737286,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/12/2026","dateComplaintFiled":"05/12/2026","vin":"5TDDSKFC9SS","components":"SEATS","summary":"There is a safety recall on my vehicle with no remedy. It has been 7 months since the recall notification. The dealer provided us with a rental, however it is a different model (Sienna vs 4 Runner).","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11737287,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/10/2026","dateComplaintFiled":"05/12/2026","vin":"5TDESKFC1SS","components":"SEAT BELTS","summary":"Difficulty in pulling the seats belt on the second row seats when the car is turned off. Child has no wiggle room once it\u2019s fastened and cannot undo seat belt as there\u2019s no room to reach to unbuckle belt. I have to force the seat belt out of booster seat so belt can retract completely. The third row seats had a similar issue but didn\u2019t have to force to out of booster seat for it to work properly.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11736834,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/07/2025","dateComplaintFiled":"05/10/2026","vin":"5TDYRKEC5SS","components":"SEATS,UNKNOWN OR OTHER","summary":"The recall on the 2nd row seat welding makes this row unusable per Toyota\u2019s recommendation until they get a remedy. There is no estimated date on when the remedy will be available and Toyota is offering no solution to this. I have 2 small kids, one [XXX]  and one [XXX] . I brought home my newborn in this car before the recall notice was sent out. It is our hybrid family vehicle and we cannot use it due to this recall and there is no remedy available for who knows how long. They have no offered me a loaner at the dealership near me plus they likely do not have a Sienna as a loaner because according to them Sienna\u2019s are well sought out.  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11736673,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/15/2025","dateComplaintFiled":"05/08/2026","vin":"5TDJSKFC1SS","components":"SEATS","summary":"The contact owns a 2025 Toyota Sienna Hybrid. The contact received notification of NHTSA Campaign Number: \u00a025V668000 (SEATS). However, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11736236,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/07/2026","dateComplaintFiled":"05/07/2026","vin":"5TDYSKFC5SS","components":"SEATS","summary":"The contact owns a 2025 Toyota Sienna Hybrid. The contact received notice of NHTSA Campaign Number:\u00a025V668000 (Seats) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11736062,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/06/2026","dateComplaintFiled":"05/06/2026","vin":"5TDBSKFC8SS","components":"SEATS","summary":"We were notified by Toyota that it was unsafe to transport our children in the second row seats in November 2025 and the vehicle was under a recall. This puts our children at risk such that we cannot use the vehicle for its intended purpose, namely, transporting our three young children. A letter from NHTSA stated Toyota would have a remedy by 12/6. The manufacturer (Toyota) confirmed this recall. Given that Toyota has not indicated a solution date for this and the problem was discovered in October 2025 I believe the manufacturer has failed or is unable to remedy this safety recall for our vehicle in a timely manner and would like to officially log a complaint with NHTSA","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11735717,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":1,"dateOfIncident":"10/07/2025","dateComplaintFiled":"05/05/2026","vin":"5TDESKFC1SS","components":"SEATS","summary":"I am filing a formal complaint regarding my brand\u2011new 2025 Toyota Sienna, purchased in February 2025 for nearly $70,000. I am still paying interest on this vehicle, which has failed to perform as promised. From early ownership, the vehicle had issues including multimedia malfunctions and unsafe lane\u2011change behavior on rough roads. In October 2025, Toyota issued a recall for faulty second\u2011row seats due to improper welding, creating serious safety concerns. This recall has effectively defeated the purpose of purchasing the vehicle. The Sienna was bought as a seven\u2011seater, but due to the recall it functions as a four\u2011seater, making it impractical and unsafe for my family. Daily use now causes:  Increased back pain from bending to seat and secure children Children kneeling to access the third row, causing pain and injury risk Risk of dropping a child, slipping in rain/snow/ice, or being struck by passing vehicles when exiting backward Significant difficulty for an elderly parent with back pain Ongoing fear that the recalled seats could fail in an accident and injure occupants  I contacted Legends Toyota (Kansas City 66109) and Toyota headquarters. The dealership offered unsuitable replacements, including a smaller vehicle or one recently repaired for other issues. Toyota corporate has provided no meaningful remedy, only loaner vehicles that are not equivalent to what I purchased. I believe this represents serious consumer harm: Toyota collected a large sum for a vehicle that cannot be safely or reasonably used and has failed to resolve a known safety defect while continuing to sell newer models without guarantees. I respectfully request an investigation and a fair remedy, such as a refund or equivalent replacement. Thank you for your attention to this matter.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11735330,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/07/2025","dateComplaintFiled":"05/03/2026","vin":" 5TDCSKFC2S","components":"SEATS","summary":"The vehicle is a 2025 Toyota Sienna Hybrid subject to a safety recall related to the rear seating area (third row). We were informed by the manufacturer and dealership that no remedy is currently available and that the vehicle may be unsafe to operate as intended.  The concern involves potential safety risks with the rear seating system, which affects safe passenger use, especially for family transportation.  As a result, we have limited use of the vehicle and do not transport our children in it due to safety concerns. While the vehicle is still occasionally driven, it cannot be safely used for its intended family purpose.  The issue has not been resolved, and we have not received a loaner vehicle or alternative transportation despite multiple attempts through the dealership and manufacturer escalation channels.  No repair has been performed, and the issue remains open under recall status.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11734502,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/29/2026","dateComplaintFiled":"04/29/2026","vin":"5TDESKFC9SS","components":"SEATS","summary":"The contact owns a 2025 Toyota Sienna Hybrid. The contact received notification of NHTSA Campaign Number: 25V668000 (Seats); however, the part to do the recall repair was not yet available. The vehicle was taken to the dealer due to safety concerns, and the contact was provided with rental assistance. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11733858,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/06/2025","dateComplaintFiled":"04/26/2026","vin":"5TDYRKEC4SS","components":"SEATS","summary":"No specific incident occurred. This recall has been active for almost 7 months. I am uncomfortable putting my newborn in the middle rows of seats that are affected and my wife has a medical condition where putting our newborn in the back row is difficult. We are only using our other vehicle at this time until the recall is fixed. 7 months without remedy is unacceptable.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11733548,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/07/2025","dateComplaintFiled":"04/24/2026","vin":"5TDDSKFC8SS","components":"SEATS","summary":"Due to safety recall 25TA12 anyone sitting in the second row has an increased risk of injury during a collision.  This remedy has taken far too long to implement.  The reason for the purchase included passenger capacity and safety.  My use is now limited.  Toyota should have already remedied this situation.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11732992,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2025","dateComplaintFiled":"04/22/2026","vin":"5TDZSKFC1SS","components":"SEATS","summary":"The contact owns a 2025 Toyota Sienna Hybrid. The contact received notification of NHTSA Campaign Number: 25V668000 (Seats); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11732639,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/21/2026","dateComplaintFiled":"04/21/2026","vin":"5TDJSKFC4SS","components":"SEATS","summary":"The contact owns a 2025 Toyota Sienna Hybrid. The contact received notification of NHTSA Campaign Number: 25V668000 (Seats); however, the part to do the recall repair was not yet available. The dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11732806,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2025","dateComplaintFiled":"04/21/2026","vin":"5TDCSKFC5SS","components":"SERVICE BRAKES, HYDRAULIC","summary":"The contact owns a 2025 Toyota Sienna Hybrid. The contact stated that while driving downhill, the brake pedal was depressed, and the vehicle lurched forward. The failure reoccurred during the transition between braking and charging the braking system. No warning lights were illuminated. The vehicle was taken to the local dealer, but the dealer was unable to duplicate the failure. The vehicle was not diagnosed or repaired. The manufacturer was contacted and opened a service task. The failure mileage was approximately 25,000.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11732397,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/19/2026","dateComplaintFiled":"04/20/2026","vin":"5TDJSKFC1SS","components":"SEATS","summary":"Toyota issued a recall in fourth quarter 2025 for this batch of Toyota Siennas that have bad welds on the second row seats and as a result of these, no one should be sitting in the second row. Toyota still doesn't have a fix in place for the 50k vehicles with this problem. Publicly Toyota says a fix is on the way, but at the dealership the service department has indicated that they've heard nothing on this. I am in a loaner from Toyota for the foreseeable future and it doesn't seem like I have much recouse through lemon laws based on the way Toyota issued the recall.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11731882,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/07/2025","dateComplaintFiled":"04/17/2026","vin":"5TDBSKFC5SS","components":"STRUCTURE","summary":"I am filing a complaint regarding an unresolved safety recall for my 2025 Toyota Sienna involving the second-row seat welds.  VIN: [XXX]  NHTSA Recall ID: 25V668 Recall Date: October 7, 2025 Manufacturer/Dealer Recall Reference: 25TB12  This recall involves the structural integrity of the second-row seat welds. A failure of these welds could increase the risk of injury to occupants in the event of a crash or sudden stop.  As of today, more than six months after the recall was issued, no remedy has been made available. I have not been provided with a repair, a timeline for when a fix will be available, or an adequate interim solution.  On February 25, 2026, I brought my vehicle to the dealership, and it was placed out of service due to this recall. I was provided with a smaller loaner vehicle, which is not comparable to my Toyota Sienna and does not meet my transportation needs.  This situation has left me without use of my vehicle for an extended period of time while also dealing with a known safety defect. I request that NHTSA review whether the delay in providing a remedy is reasonable and compliant with federal safety requirements, and whether additional action is necessary to protect vehicle occupants.  All relevant vehicle details are included in this complaint. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11731539,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/16/2026","dateComplaintFiled":"04/16/2026","vin":"5TDYSKFC9SS","components":"SEATS","summary":"The contact owns a 2025 Toyota Sienna Hybrid. The contact received notification of NHTSA Campaign Number: 25V668000 (Seats); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11731557,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/04/2026","dateComplaintFiled":"04/16/2026","vin":"5TDESKFCXSS","components":"SEATS,BACK OVER PREVENTION","summary":"See attached document for complaint.  My husband and I purchased a Sienna, 7-passenger van, April 2025 and have received two safety recalls, the first being the lack of second-row seats being installed correctly presenting a safety problem, and later a possible problem with the backup camera. We purchased a vehicle of that size especially for the convenience of transporting family when they visit. Also, we have a granddaughter, husband and one-year old great-grandson who live nearby and thought having a van would be helpful for trips together.  Unfortunately, all our hopes were diminished at being able to enjoy the reason we purchased such an expensive vehicle, $65,000+. We are an elderly, retired couple, considered the vehicle an investment, because our two previous Toyota vehicles had lasted us for 15 years with no problems. Therefore hoping our daughter and grandchildren would be able to use the van for many years. The van has been nothing but an Albatross, not being able to drive it with only two passengers, in the front, since learning of the first recall on the second row seats.  The local dealer told me if I\u2019d get an appointment and be at their door at 7:00 a.m. they could repair the camera. BUT, dealers have no fix from Toyota for the second row seats. However, I went on line to the Toyota web site and they have a \u201cFIX\u201d process listed. I cannot imagine how a vehicle maker can be allowed to sell a vehicle when they find out it has such safety hazards? We consumers can beg our Legislators to pass laws to that effect, but, hope your agency will take the lead on protecting us consumers since we know this Congress will do nothing.  I ask your agency to please take action on this issue and prod Toyota to do something concerning the major safety hazards with their 2025 model Sienna vans.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11731570,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/28/2025","dateComplaintFiled":"04/16/2026","vin":"5TDDRKECXSS","components":"AIR BAGS,SEATS,UNKNOWN OR OTHER","summary":"The affected component appears to be the rear seat / seat track recall system. I took my Toyota vehicle to the dealership / repair center in approximately October 2025 for recall-related repair, and the vehicle was then kept there for months. During that time, I was deprived of the use of the vehicle while continuing to make lease payments. I repeatedly contacted the repair center for updates but was not provided a clear repair completion date. Toyota and the dealership later claimed that the recall had been repaired only after the stated 60-day buyback review period had expired, yet NHTSA\u2019s VIN lookup still showed the same recall as unrepaired for my vehicle. No credible current documentation was provided showing the exact recall repair completion date or the work performed. Under these circumstances, I am not comfortable accepting return of the vehicle. My children ride in the rear seat, and because this recall involves the seat / seat track area, I cannot reasonably be expected to trust the vehicle without clear proof that the recall repair was properly completed. I have also experienced a serious accident in the past, which makes this issue even more concerning to me. At this point, I have lost confidence in Toyota\u2019s handling of this matter. I am seeking repurchase of the vehicle and fair final resolution.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11731603,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/06/2026","dateComplaintFiled":"04/16/2026","vin":"5TDZSKFC3SS","components":"SEATS","summary":"See attached document for complaint.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11731673,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/07/2025","dateComplaintFiled":"04/16/2026","vin":"5TDZSKFC4SS","components":"SEATS","summary":"The contact owns a 2025 Toyota Sienna Hybrid. The contact received notification of NHTSA Campaign Number: 25V668000 (Seats). The contact had been calling the local dealer and the manufacturer and was advised that the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was informed of the issue. The contact had not experienced a failure.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11731003,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/11/2025","dateComplaintFiled":"04/14/2026","vin":"5TDYRKEC8SS","components":"SEATS","summary":"I've had the car in the shop for 3 months plus now. Toyota has not had a remedy for the impacted 55k people. We bought a Hybrid, brand new, paid it off and has been on rental for a non hybrid. Toyota won't trade in our car, refund us anything such as gas ( hybrid vs non hybrid). So we're stuck with a rental we don't like. Basically we felt like we spent 50k on a car we did not want since it's not the Sienna we wanted. I need them to be held accountable or have options we can do something with the car. We have kids that utilized the 2nd row and this is unacceptable.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11731126,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2026","dateComplaintFiled":"04/14/2026","vin":"5TDCRKEC3SS","components":"UNKNOWN OR OTHER","summary":"I bought a new 2025 Toyota Sienna Hybrid in Feb 2025 and shortly after, I was informed by letter by Toyota that there was a recall. We were informed NOT to use the second row.  (Exactly why we bought a van!)  I am STILL waiting for a remedy.  Toyota has not offered a rental or any kind of assistance with us being out of a new van for OVER 1 YEAR.  I am beyond discouraged and disgusted.  [XXX]     INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11730938,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/13/2026","dateComplaintFiled":"04/13/2026","vin":"5TDCSKFC3SS","components":"SEATS","summary":"The contact owns a 2025 Toyota Sienna Hybrid. The contact received notification of NHTSA Campaign Number: 25V668000 (Seats); however, the part to do the recall repair was not yet available. The dealer was contacted. The vehicle was not diagnosed or repaired. The dealer confirmed that parts were not yet available. The manufacturer was not made aware of the issue.  The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11730185,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/09/2026","dateComplaintFiled":"04/09/2026","vin":"5TDZSKFC1SS","components":"SEATS","summary":"The contact owns a 2025 Toyota Sienna Hybrid. The contact received notification of NHTSA Campaign Number: 25V668000 (Seats); however, the part to do the recall repair was not yet available. The contact stated that the vehicle was not safe to transport children because of the unrepaired recall repair. The dealer was contacted, and the contact was informed that parts were not yet available for the recall repair. The manufacturer was contacted regarding the unrepaired recall repair. The contact was referred to the NHTSA Hotline. The contact had not experienced a failure.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11729373,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2025","dateComplaintFiled":"04/06/2026","vin":"5TDZSKFC0SS","components":"SEATS","summary":"The contact owns a 2025 Toyota Sienna Hybrid. The contact received notification of NHTSA Campaign Number: 25V668000 (Seats). The two children occupying the car seats were positioned in the third-row seats due to the recall. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The dealer offered a loaner vehicle, but the contact declined the loaner vehicle due to not being able to receive a comparable vehicle and needing to leave the vehicle at the dealer for an extended period. The manufacturer was contacted and confirmed that parts were not yet available. The contact had not experienced a failure.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11729437,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/07/2025","dateComplaintFiled":"04/06/2026","vin":"5TDESKFC8SS","components":"SEATS","summary":"The second row seat recall has effected us so much, we transport a [XXX] and [XXX]  old ( [XXX]) all the time to appts and out to dinner, we are putting them in the 3rd row seats  Our dealership told us there were no rentals available when we contacted them.  So we have been suffering and my inlaws as well!  They are finally fixing some of them, saying it by vin number.  From what I can see the are fixing the ones that they are paying for a rentals on first.  This is unacceptable.  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11727905,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/07/2025","dateComplaintFiled":"03/30/2026","vin":"5TDYRKEC1SS","components":"SEATS","summary":"The contact owns a 2025 Toyota Sienna Hybrid. The contact received notification of NHTSA Campaign Number: 25V668000 (Seats); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted, and it was confirmed that the part was not yet available. The manufacturer was made aware of the issue, and it was confirmed that the part was not available for the recall repair. The contact had not experienced a failure.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11728111,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/22/2025","dateComplaintFiled":"03/30/2026","vin":"5TDYSKFC8SS","components":"SEATS","summary":"The contact owns a 2025 Toyota Sienna Hybrid. The contact received notification of NHTSA Campaign Number: 25V668000 (Seats); however, the part to do the recall repair was not yet available. The local dealer was contacted but the vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11728143,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/07/2025","dateComplaintFiled":"03/30/2026","vin":"5TDCRKEC3SS","components":"SEATS","summary":"Due to the on going recall 25TA12/25TB12, I am unable to safely transport my child.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11727848,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/31/2025","dateComplaintFiled":"03/29/2026","vin":"5TDJSKFC9SS","components":"SEATS","summary":"We learned that our 2025 Toyota Sienna was recalled as of October 2025. We dropped off our Sienna at One Toyota of Oakland on 10/31/25. We have not heard anything back from them about when the seats will be repaired. We have had a Rav4 in the interim, but the ergonomics of this car are painful for one of the car's users. We purchased the Sienna because of the ergonomics when using the vehicle with our baby. The Rav4 replacement vehicle does not meet the needs for which we purchased the Sienna, yet have had to have a Rav4 since 10/31/2025. We placed a lemon law claim within Toyota internal lemon law department 60 days ago and we were denied on 3/26/26, with the department starting that a remedy will be provided. No other info was provided, nor was a date provided for the repair. It is still unclear when we will get our van back. Other than denying our lemon law claim, Toyota has been completely noncommutative.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11727409,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/07/2025","dateComplaintFiled":"03/27/2026","vin":"5TDYRKEC7SS","components":"SEATS","summary":"The contact owns a 2025 Toyota Sienna Hybrid. The contact received notification of NHTSA Campaign Number: 25V668000 (Seats); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while attempting to adjust the position of the second-row seat forward or backwards, there was a lot of resistance, requiring an excessive amount of force to move the seat. Occasionally, the contact had to physically push the seat with their feet. The dealer was contacted and informed that the part to do the recall repair was not yet available. The vehicle remained with the dealer, awaiting parts for the recall repair. The manufacturer was made aware of the issue; however, the manufacturer failed to follow up on with the contact. The failure mileage was approximately 18,000.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11727427,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/24/2025","dateComplaintFiled":"03/27/2026","vin":"5TDJSKFC9SS","components":"SEATS","summary":"RE: NHTSA Recall Number 25V668 Defective Unsafe 2025 Toyota Sienna 2nd row seat rails.  I purchased a brand new 2025 TOYOTA Sienna Hybrid on May 20th, 2025 as a family vehicle to transport my grandchildren in their car safety seats. In July, Toyota discovered that the 2nd row seat rails were defective and posed a serious safety risk. Dealers were sent a DO NOT SELL notice on October 7th for the unsafe Siennas. I was not notified until December 12th that no one should occupy the 2nd row seats while the vehicle was in motion due to a serious safety risk, so my grandchildren were strapped into unsafe seats without our knowledge all that time. Since then, the vehicle has been unusable for its intended purpose due to this significant safety risk. I have been waiting for months for the vehicle to be fixed without any update of any kind from Toyota on when this will happen. I have called the Toyota Brand Engagement Center several times and they have had zero information to provide beyond that listed in the Interim Notice. This is completely Unacceptable. Toyota has continued to produce new 2025 Siennas and 2026 Siennas with corrected seat rails since July 25th 2025 without supplying any replacement seat rails to remedy the recall and end the hardship it has caused for the families affected. This needs to be addressed and Toyota needs to be compelled to put their pursuit of profit on hold and fix these vehicles NOW.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11727538,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/19/2025","dateComplaintFiled":"03/27/2026","vin":"5TDCSKFC3SS","components":"SEATS","summary":"The contact owns a 2025 Toyota Sienna Hybrid. The contact received notification of NHTSA Campaign Number: 25V668000 (SEATS); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11727162,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/15/2025","dateComplaintFiled":"03/26/2026","vin":"5TDJSKFC2SS","components":"SEATS","summary":"The recall was issued back in October of 2025 for the second row seats. The seats welds may break in an accident and thus making the van unsafe for passengers in the second row. It is now March 26 and there is still no fix or timeframe for a fix. This issue put my family and anyone else who sat in the second row at severe risk of injury or worse if an accident occurred.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11727206,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/26/2026","dateComplaintFiled":"03/26/2026","vin":"5TDJSKFCXSS","components":"SEATS","summary":"The contact owns a 2025 Toyota Sienna Hybrid. The contact received notification of NHTSA Campaign Number: 25V668000 (Seats); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11727268,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/26/2026","dateComplaintFiled":"03/26/2026","vin":"5TDESKFC4SS","components":"SEATS,UNKNOWN OR OTHER","summary":"I am reporting an unreasonable delay in the remedy for NHTSA Recall 25V-668 (Toyota Recall 25TA12). My 2025 Toyota Sienna has been subject to Interim Notice 25TB12 for approximately 170 days.  Per Toyota\u2019s official safety instructions, I have been directed to ensure that 'no one sit in or use a child restraint in any second-row seat while the vehicle is in motion.' Despite this recall being active since October 2025, Toyota has failed to provide the necessary replacement seat rails or a firm repair date.  This defect involves structural weld failures that pose a high risk of seat detachment in a collision. By rendering the primary passenger area of this minivan unusable for nearly 6 months, the manufacturer has caused a substantial loss of utility and safety. I am requesting NHTSA investigate the lack of remedy availability and Toyota\u2019s failure to support owners who cannot safely use the vehicle for its intended multi-passenger purpose.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11727049,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/25/2026","dateComplaintFiled":"03/25/2026","vin":"5TDCSKFC2SS","components":"SEATS","summary":"The contact owns a 2025 Toyota Sienna Hybrid. The contact received notification of NHTSA Campaign Number: 25V668000 (Seats). The local dealer was contacted, but the vehicle was not diagnosed or repaired. The dealer declined a buyback. The manufacturer was contacted, but no assistance was provided. The manufacturer informed the contact that there was no time frame for when parts would become available. The contact had not experienced a failure.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11727141,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/07/2025","dateComplaintFiled":"03/25/2026","vin":"5TDKRKECXSS","components":"SEATS","summary":"Our vehicle has been recalled since October of 2025 with no remedy in sight. Originally the remedy was set for December of 2025. It\u2019s now almost April 2026 and we\u2019re still unable to use our vehicle.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11726623,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/07/2025","dateComplaintFiled":"03/24/2026","vin":"5TDZSKFC5SS","components":"SEATS","summary":"Toyota has issued a recall for the 2025 Sienna Mini Vans:  The subject vehicles contain second-row seats that are mounted on seat rails that may have been improperly welded. If these seats are occupied during certain high-speed collisions, the seat may lose structural integrity, increasing the risk of injury.  This recall was initiated in October 2025, not notifying customers until December of 2025. I was riding around with my young children in these unsafe seats for two months before notified. The dealership is giving me a loaner but it is not large enough or adequete for my family. Toyota continues to list \"remedy not yet available\" when I go to check on the status.  The problem has not been reproduced because they are just not to be sat it which in turn means, I cannot use the vehicle. My vehicle has not been inspected by the dealer or service center as there is no remedy. There wer not any warning lamps that appeared due to this issue.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11726363,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/23/2026","dateComplaintFiled":"03/23/2026","vin":"5TDYSKFC5SS","components":"SEATS","summary":"The contact owns a 2025 Toyota Sienna Hybrid. The contact received notification of NHTSA Campaign Number: 25V668000 (Seats); however, the part to do the recall repair was not yet available. The local dealer was contacted on several occasions. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11726469,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/07/2025","dateComplaintFiled":"03/23/2026","vin":"5TDKSKFC5SS","components":"SEATS","summary":"We were notified by Toyota that it was unsafe to transport our children in the second row seats in November 2025 and the vehicle was under a recall. This puts our children at risk. A letter from NHTSA stated Toyota would have a remedy by 12/6. The manufacturer (Toyota) confirmed this recall. Given that Toyota has not indicated a solution date for this and the problem was discovered in October 2025 I believe the manufacturer has failed or is unable to remedy this safety recall for our vehicle in a timely manner and would like to officially log a complaint with NHTSA","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11726492,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/23/2026","dateComplaintFiled":"03/23/2026","vin":"5TDJSKFC2SS","components":"SEATS","summary":"We were notified by Toyota that it was unsafe to transport our children in the second row seats in November 2025 and the vehicle was under a recall. This puts our children at risk. A letter from NHTSA stated Toyota would have a remedy by 12/6. The manufacturer (Toyota) confirmed this recall. Given that Toyota has not indicated a solution date for this and the problem was discovered in October 2025 I believe the manufacturer has failed or is unable to remedy this safety recall for our vehicle in a timely manner and would like to officially log a complaint with NHTSA.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11726184,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2026","dateComplaintFiled":"03/22/2026","vin":"5TDJSKFC5SS","components":"SEATS","summary":"We were notified by Toyota that it was unsafe to transport our children in the second row seats in November 2025 and the vehicle was under a recall. This puts our children at risk. A letter from NHTSA stated Toyota would have a remedy by 12/6. The manufacturer (Toyota) confirmed this recall. Given that Toyota has not indicated a solution date for this and the problem was discovered in October 2025 I believe the manufacturer has failed or is unable to remedy this safety recall for our vehicle in a timely manner and would like to officially log a complaint with NHTSA.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11725803,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/20/2026","dateComplaintFiled":"03/20/2026","vin":"5TDYRKEC4SS","components":"SEATS","summary":"The contact owns a 2025 Toyota Sienna Hybrid. The contact received notification of NHTSA Campaign Number: 25V668000 (Seats); however, the part to do the recall repair was not yet available. A local dealer was contacted; however, no assistance was provided. A second local dealer was contacted, Palm Beach Toyota (200 S Congress Ave, West Palm Beach, FL 3340); and a loaner vehicle was provided. The vehicle was not diagnosed or repaired because parts were not available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11725626,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/19/2026","dateComplaintFiled":"03/19/2026","vin":"5TDYSKFC4SS","components":"SEATS","summary":"The contact owns a 2025 Toyota Sienna Hybrid. The contact received notification of NHTSA Campaign Number: 25V668000 (Seats). The contact reached out to a local dealer, who provided a loaner vehicle; however, the vehicle was not diagnosed or repaired. Additionally, the loaner was not comparable to the vehicle. The manufacturer was contacted and confirmed that parts for the recall repair were not yet available. No additional assistance or timeline for the repair was provided. During a follow-up attempt, the contact was unable to reach the manufacturer and was directed to voicemail. The contact had not experienced a failure.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11725447,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/01/2025","dateComplaintFiled":"03/19/2026","vin":"5TDESKFC3SS","components":"SEATS","summary":"The recall is still not fixed and dealership has my van for over 3 months now. I haven't even had my van a year.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11725175,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/16/2025","dateComplaintFiled":"03/18/2026","vin":"5TDYRKEC3SS","components":"SEATS","summary":"I purchased a 2025 Toyota Sienna in May 2025 for use as a family vehicle. In December 2025, I received a safety recall notice from Toyota regarding a weld defect affecting the second-row seat.  The recall letter explicitly instructs owners not to use the second-row seat due to a safety risk. This seat is where my daughters normally sit when we travel.  Currently, Toyota has informed me that there is no available repair remedy, and they cannot provide a timeline for when the issue will be resolved.  Because of this recall: \u2022The vehicle cannot be safely used as intended to transport my family. \u2022The manufacturer has acknowledged a safety defect affecting passenger seating. \u2022I am still making loan payments on a vehicle that cannot be fully or safely used.  Toyota has provided a rental car, but this is not a long-term solution and does not resolve the underlying safety issue.  I am concerned about the structural integrity of the seat weld and the potential risk of seat failure during a crash, which could seriously endanger passengers.  Given that this is a family vehicle designed to transport multiple passengers, the inability to use the second-row seat significantly impacts the safety and usability of the vehicle.  I am submitting this complaint to request oversight regarding this recall and the lack of an available remedy.  Toyota case number: 260211003481  Toyota has stated that no repair is currently available, and owners must wait until a future remedy is developed. I requested a replacement of the vehicle directly to Toyota.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11725283,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/18/2026","dateComplaintFiled":"03/18/2026","vin":"5TDYRKEC9SS","components":"SEATS","summary":"The contact owns a 2025 Toyota Sienna Hybrid. The contact received notification of NHTSA Campaign Number: 25V668000 (Seats); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11725291,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/18/2026","dateComplaintFiled":"03/18/2026","vin":"5TDZSKFC8SS","components":"SEATS","summary":"The contact owns a 2025 Toyota Sienna Hybrid. The contact received notification of NHTSA Campaign Number: 25V668000 (Seats); however, the part to do the recall repair was not available. The contact stated that the manufacturer had enough time to manufacture the parts. The manufacturer was contacted, and a case was filed. In addition, the contact requested a buyback. The contact had not experienced a failure.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11725328,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/18/2026","dateComplaintFiled":"03/18/2026","vin":"5TDZSKFC1SS","components":"SEATS","summary":"The contact owns a 2025 Toyota Sienna Hybrid. The contact received notification of NHTSA Campaign Number: 25V668000 (Seats); however, the part to do the recall repair was not yet available. The dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11724845,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/22/2025","dateComplaintFiled":"03/17/2026","vin":"5TDYRKECXSS","components":"SEATS,UNKNOWN OR OTHER","summary":"Toyota has instructed owners not to use the second-row seats until a repair becomes available. As a result, the vehicle cannot be safely used for its intended purpose.  I am a parent of three children, including an infant who requires a rear-facing car seat. Without the ability to use the second-row seats, the vehicle is unusable for my family.  The vehicle has been in the possession of the dealership (AutoNation Toyota Weston, Florida) since December 22, 2025. As of today, the vehicle has been out of service for over 80 days, and Toyota has confirmed that there is still no repair remedy available and no timeline for resolution.  I have been provided with a temporary Toyota RAV4, which is not comparable to a three-row family vehicle and does not accommodate my family\u2019s needs.  I continue to make monthly payments of approximately 900 through Toyota Financial Services for a vehicle that I am unable to use.  This situation represents a significant safety concern and a substantial loss of use of the vehicle, with no resolution provided by the manufacturer.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11724567,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/07/2025","dateComplaintFiled":"03/16/2026","vin":"5TDERKEC9SS","components":"SEATS","summary":"\"Manufacturer Recall 25TB12 (NHTSA Recall Number 25V668) was issued 5 months ago (Oct 2025).   Recall Status:  Recall Incomplete, remedy not yet available.   Summary: The subject vehicles contain second-row seats that are mounted on seat rails that may have been improperly welded. If these seats are occupied during certain high-speed collisions, the seat may lose structural integrity, increasing the risk of injury.   Safety Risk:  If these seats are occupied during certain high-speed collisions, the seat may lose structural integrity, increasing the risk of injury.    Remedy: Toyota is currently preparing the remedy. When the remedy is available Toyota dealers will replace the second row seat rails with ones that have the proper welding, FREE OF CHARGE.  Current Status as of March 16, 2026: Toyota has failed to provide a remedy, and their interim guidance prohibits the use of the second row. As a result, the vehicle is unusable for its primary purpose of transporting passengers. The manufacturer has not provided a timeline for the fix or a reasonable accommodation for the loss of use.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11724572,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/16/2026","dateComplaintFiled":"03/16/2026","vin":"5TDZSKFC1SS","components":"SEATS","summary":"The contact owns a 2025 Toyota Sienna Hybrid. The contact received notification of NHTSA Campaign Number: 25V668000 (SEATS); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The local dealer was not contacted. The contact had not experienced a failure.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11724584,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/16/2026","dateComplaintFiled":"03/16/2026","vin":"5TDCSKFC6SS","components":"SEATS","summary":"The contact owns a 2025 Toyota Sienna Hybrid. The contact received notification of NHTSA Campaign Number: 25V668000 (Seats); however, the part for the recall repair was unavailable. The contact stated that because of the unrepaired recall repair, the small minor children were seated in the rear of the vehicle. The dealer was contacted, and the contact was informed that the parts were not yet available. The manufacturer was not contacted regarding the unrepaired recall repair. The contact had not experienced a failure.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11724588,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/07/2025","dateComplaintFiled":"03/16/2026","vin":"5TDERKEC9SS","components":"SEATS","summary":"The contact owns a 2025 Toyota Sienna Hybrid. The contact received notification of NHTSA Campaign Number: 25V668000 (Seats); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that there was no time frame for when parts would be available. The contact spoke with a second dealer, Clint Bowyer Toyota (2815 US-50, Emporia, KS 66801); who confirmed that there was no ETA for parts availability. The manufacturer was made aware of the issue and confirmed that the remedy was not yet available. The contact had not experienced a failure.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11724614,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/10/2026","dateComplaintFiled":"03/16/2026","vin":"5tdcskfc9ss","components":"STRUCTURE","summary":"The passenger door has now twice started to close on its own without a button being pushed and when I've been standing there buckling a kid in. It does not stop when it encounters an object (me,  a human) and kept trying to get me stuck into the door. I tried pushing back but it kept moving and eventually I had to back out of the way. If this had been a child, they would have had a broken limb or worse.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11724663,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/07/2025","dateComplaintFiled":"03/16/2026","vin":"5tdkskfc6ss","components":"SEATS","summary":"We were notified by Toyota that it was unsafe to transport our children in the second row seats in November 2025 and the vehicle was under a recall. This puts our children at risk. A letter from NHTSA stated Toyota would have a remedy by 12/6. The manufacturer (Toyota) confirmed this recall. Given that Toyota has not indicated a solution date for this and the problem was discovered in October 2025 I believe the manufacturer has failed or is unable to remedy this safety recall for our vehicle in a timely manner and would like to officially log a complaint with NHTSA.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11724723,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/16/2025","dateComplaintFiled":"03/16/2026","vin":"5TDERKEC2SS","components":"SEATS","summary":"Toyota has failed to provide a remedy for the recall regarding the 2nd row seat welds. My current vehicle is sitting on a lot, unable to drive for the past 5 months. The safety of my children is at risk, and despite contact with the Toyota corporation, a fix has yet to be completed and no timeline provided.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11724787,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2025","dateComplaintFiled":"03/16/2026","vin":"5tdeskfc0ss","components":"SEATS","summary":"I can no longer transport my grandchildren in my car. I do not have another vehicle I can use to drive them in.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11724452,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/19/2025","dateComplaintFiled":"03/15/2026","vin":"5TDCSKFC2SS","components":"SEATS","summary":"My 2025 Toyota Sienna is affected by the recall related to improper welding of the second-row seat rails. On November 19, 2025, I brought the vehicle to a Toyota dealership because they had advised me that it was not safe to continue driving due to the safety concern involving passenger seats. The dealership advised against driving it and kept the vehicle, and Toyota arranged a rental vehicle for me.  As of now, several months later, there is still no repair remedy available and my vehicle remains at the dealership. I transport children and elderly family members, so passenger seat safety is very important to me. I am concerned about the long delay in providing a remedy for a safety-related issue and the extended loss of use of my vehicle.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11723857,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2025","dateComplaintFiled":"03/12/2026","vin":"5tdyrkec6ss","components":"SEATS,FORWARD COLLISION AVOIDANCE","summary":"\"We were notified by Toyota that it was unsafe to transport our children in the second row seats in November 2025 and the vehicle was under a recall. This puts our children at risk. A letter from NHTSA stated Toyota would have a remedy by 12/6. The manufacturer (Toyota) confirmed this recall. Given that Toyota has not indicated a solution date for this and the problem was discovered in October 2025 I believe the manufacturer has failed or is unable to remedy this safety recall for our vehicle in a timely manner and would like to officially log a complaint with NHTSA.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11723960,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/12/2026","dateComplaintFiled":"03/12/2026","vin":"5TDJSKFC8SS","components":"SEATS","summary":"The contact owns a 2025 Toyota Sienna Hybrid. The contact received notification of NHTSA Campaign Number: 25V668000 (Seats); however, the part to do the recall repair was not yet available. The vehicle was taken to several dealers but was not diagnosed or repaired. The dealer confirmed that parts were not yet available. The manufacturer was made aware of the issue.  The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11723546,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/07/2025","dateComplaintFiled":"03/11/2026","vin":"5TDJSKFCXSS","components":"SEATS","summary":"The manufacturer had exceeded a reasonable amount of time for the recall remedy. They  have declined  my requests for them to set expectations for a  number of months or years after which a remedy will  be available.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11723622,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/03/2025","dateComplaintFiled":"03/11/2026","vin":"5TDJSKFC0SS","components":"SEATS","summary":"The contact owns a 2025 Toyota Sienna Hybrid. The contact received notification of NHTSA Campaign Number: 25V668000 (Seats). The contact was unable to use all the seats because there were three car seats inside the vehicle. The local dealer was contacted, and Toyota on Nicholasville Parts (2100 Lexington Rd, Nicholasville, KY 40356), but the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The contact had not experienced a failure.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11723627,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/07/2025","dateComplaintFiled":"03/11/2026","vin":"5TDJSKFC0SS","components":"SEATS","summary":"We bought a new Toyota Sienna 2025 in April for our growing family of 5. On 10/7/2025 a recall was released stating to not use our 2nd row seats due to the seats being improperly welded to the frame. We use three car seats. We have since been placed in three different rental vehicles and still are waiting on a remedy for this ongoing problem. Our new van has been sitting on a lot for four continuous months now, with no fix in site. I feel that Toyota has not supplied a timely remedy to this safety recall and this is the reason for my formal complaint on this platform today.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11722875,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/31/1969","dateComplaintFiled":"03/09/2026","vin":"5TDYRKEC4SS","components":"UNKNOWN OR OTHER","summary":"I own a 2025 Toyota Sienna affected by Safety Recall 25V668 involving second-row seat rails with suspected improper welds.  Toyota sent a notice advising that no one should sit in or use a child restraint in the second-row seats until the repair remedy becomes available.  However, there is currently no remedy available and no repair timeline.  I have contacted both the dealership and Toyota multiple times over the past four months but have not received clear answers or a resolution. The dealership verbally told me I can continue transporting my children, which conflicts with the written safety notice from Toyota.  I am a mother of six children and this vehicle is essential for transporting my family. Because the recall involves seating safety and there is no repair available, the vehicle cannot be safely used as intended.  I am submitting this complaint due to lack of repair availability and lack of clear communication from the manufacturer.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11723039,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/06/2025","dateComplaintFiled":"03/09/2026","vin":"5TDJSKFCXSS","components":"SEATS","summary":"The contact owns a 2025 Toyota Sienna Hybrid. The contact received notification of NHTSA Campaign Number: 25V668000 (SEATS); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11722718,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2025","dateComplaintFiled":"03/07/2026","vin":"5TDZSKFC4SS","components":"SEATS","summary":"We were notified by Toyota that it was unsafe to transport our child or anyone else in the second row seats in November 2025 and the vehicle was under a recall. This puts my child at risk. A letter from NHTSA stated Toyota would have a remedy by 12/6. The manufacturer (Toyota) confirmed this recall. Given that Toyota has not indicated a solution date for this and the problem was discovered in October 2025, I believe the manufacturer has failed or is unable to remedy this safety recall for our vehicle in a timely manner and would like to officially log a complaint with NHTSA.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11722736,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/13/2025","dateComplaintFiled":"03/07/2026","vin":"5TDZSKFC6SS","components":"SEATS","summary":"Received Notice From Toyota that a weld defect on the middle row seats made them unsafe to use. I took my vehicle into Toyota to be repaired over three months ago and there is still no repair or plans to repair.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11722743,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/06/2025","dateComplaintFiled":"03/07/2026","vin":"5TDYRKEC5SS","components":"STRUCTURE,SEATS,UNKNOWN OR OTHER","summary":"My 2025 Toyota Sienna XLE (VIN: [XXX]) is subject to Safety Recall 25V668 related to defective second-row seat rail welds.  The recall states that the seat structure may fail during certain high-speed collisions, increasing the risk of injury to passengers.  As a result of this safety recall, my vehicle was suspended from passenger rental service on October 6, 2025 and has remained unusable for its intended purpose since that date.  Toyota has confirmed that the recall status is \u201cRemedy Not Available,\u201d meaning no repair solution currently exists for this safety defect.  The vehicle therefore cannot be safely used for passenger transport and continues to cause significant financial loss while loan payments remain due.  I am filing this complaint because the vehicle has been unusable for an extended period of time due to a safety defect with no available remedy.  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11722445,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/06/2026","dateComplaintFiled":"03/06/2026","vin":"5TDKSKFCXSS","components":"SEATS","summary":"The contact owns a 2025 Toyota Sienna Hybrid. The contact received notification of NHTSA Campaign Number: 25V668000 (Seats); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11722452,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/08/2025","dateComplaintFiled":"03/06/2026","vin":"5tdcskfcxss","components":"SEATS","summary":"My husband and I ordered this vehicle last year and picked it up [XXX].  We paid cash and are retired so that was alot.  The reason for the purchase was to take our 4 grandchildren on mini trips.  For the recall reason we have not been able to do this for obvious reasons, their safety.  We received notification in December I believe, I immediately called the dealer.  I was advised there is no remedy yet,  I have called numerous time to hear the same thing, and not their fault.  I ask what to do, they said dont let anyone sit in the rear seats?? scary.  I called Toyota customer service on March 2nd, case#[XXX] and was told someone would call within 2 days, I have heard nothing. Our first Toyota and the purchase reason is not available, a scary waste of money for retired people.  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11722499,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/06/2026","dateComplaintFiled":"03/06/2026","vin":"5TDCSKFC0SS","components":"SEATS","summary":"The contact owns a 2025 Toyota Sienna Hybrid. The contact received notification of NHTSA Campaign Number: 25V668000 (Seats); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11722584,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/07/2025","dateComplaintFiled":"03/06/2026","vin":"5TDJSKFC3SS","components":"SEATS","summary":"This complaint concerns a safety recall affecting a 2025 Toyota Sienna Hybrid involving the second-row seat rails due to suspected weld defects. Toyota has acknowledged the recall and confirmed that a remedy is currently not available.  The vehicle was purchased new in May 2025 and currently has approximately 6,600 miles. Due to this safety recall affecting the second-row seating system, the vehicle cannot be safely and fully used as intended.  The recall states that the second-row seat rails may have been improperly welded, which may cause the seat to lose structural integrity in certain high-speed collisions, increasing the risk of injury.  The manufacturer has confirmed that the recall remains unresolved and that a repair remedy is not yet available. No timeline for repair has been provided.  The continued absence of a remedy for this safety-related recall for such an extended period makes it impossible to safely and fully use the vehicle as intended.  This complaint is being submitted to document the ongoing safety issue and the prolonged absence of an available remedy.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11722592,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/05/2025","dateComplaintFiled":"03/06/2026","vin":"5TDKSKFC1SS","components":"SEATS","summary":"We were notified by Toyota that it was unsafe to transport our children in the second row seats in December 2025 and the vehicle was under a recall. This puts our children at risk. A letter from NHTSA stated Toyota would have a remedy by 12/6. The manufacturer (Toyota) confirmed this recall. Given that Toyota has not indicated a solution date for this and the problem was discovered in October 2025 I believe the manufacturer has failed or is unable to remedy this safety recall for our vehicle in a timely manner and would like to officially log a complaint with NHTSA.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11722168,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/07/2025","dateComplaintFiled":"03/05/2026","vin":"5TDERKECXSS","components":"SEATS","summary":"The contact owns a 2025 Toyota Sienna Hybrid. The contact received notification of NHTSA Campaign Number:  25V668000 (Seats); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11722178,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/05/2026","dateComplaintFiled":"03/05/2026","vin":"5TDJRKEC2SS","components":"SEATS","summary":"The contact owns a 2025 Toyota Sienna Hybrid. The contact received notification of NHTSA Campaign Number: 25V668000 (Seats); however, the part to do the recall repair was not yet available. The dealer was contacted several times. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11722211,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/06/2025","dateComplaintFiled":"03/05/2026","vin":"5TDJSKFC7SS","components":"SEATS","summary":"In October 2025, Toyota issued a recall for MY2025 Sienna Hybrid vehicles due to second-row seat rails that were improperly welded by supplier Toyota Boshoku Kentucky due to a miscalibrated welding machine. The defect means the seat structure may not maintain integrity in a high-speed collision, making the rear seats unsafe for use \u2014 including for child safety seats. The recall was confirmed by the dealership. Repair parts are still unavailable as of today, and Toyota has provided no timeline for when the fix will be completed. I have been in a dealership-provided loaner vehicle for over four months that does not meet my family's needs. Toyota's dispute resolution center has not responded to my buyback/replacement request. My children cannot safely use the rear seats of my brand new vehicle. The affected component (seat rail assembly) is available for inspection at the dealership.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11721924,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/07/2025","dateComplaintFiled":"03/04/2026","vin":"5TDJSKFC0SS","components":"SEATS","summary":"There has been a safety recall on the second row seats open since 10/7/2025 making them unusable. There is still no remedy 5 months later. This is unacceptable especially on a brand new vehicle.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11721659,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/03/2026","dateComplaintFiled":"03/03/2026","vin":"5TDCSKFC0SS","components":"SEATS","summary":"The contact owns a 2025 Toyota Sienna Hybrid. The contact received notification of NHTSA Campaign Number: 25V668000 (Seats); however, the part to do the recall repair was not yet available. The dealer was contacted, and the contact was informed that parts were available. The manufacturer was not contacted. The contact had not experienced a failure.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11721862,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/30/2025","dateComplaintFiled":"03/03/2026","vin":"5TDESKFC7SS","components":"SEATS","summary":"We received a recall on this 2025 Toyota Sienna hybrid (NHTSA Recall No 25V-668 / Toyota Recall No 25TA12) for the seat rails that may come unwelded in a high-speed accident in December, 2025. When we asked our dealership about it they acknowledged it, but said that there was no fix. Because we regularly take 2-4 passengers besides ourselves in our van, we asked for a replacement vehicle. They offered a \"rental\" which is just a loaner vehicle. The Highlander that they offered does not fill our needs. We've been without our van for nine weeks now, and there is no end date in sight. How hard is it to take the rails out, weld them properly, and put them back in? If the safety of my family was not in jeopardy with this recall, I likely would have ignored it, especially after it's taking so long to get this repair taken care of.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11721274,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/07/2025","dateComplaintFiled":"03/01/2026","vin":"5TDJRKEC9SS","components":"SEATS","summary":"We were notified by Toyota that it was unsafe to transport our children in the second row seats in November 2025 and the vehicle was subject to a recall. This has been extremely inconvenient, and outs our two small children at risk because the third row seats are in the rear crumple zone. A letter from NHTSA stated Toyota would have a remedy by 12/6. The manufacturer (Toyota) confirmed this recall via a letter mailed out. I contacted the Toyota dealership I purchased the vehicle from, and they knew less about the second row seat recall than I did, even going as far as to tell me the second row seats were safe and fine to use - they laughed at the inquiry about a rental vehicle before offering a Corolla when one became available. I contacted Toyota corporate several times, with no update was available aside from the original press release script recommending that I not use the second row seats, and indicated that a fix was not yet available. Toyota continues to sell 2026 model year Sienna vans with fixed second row seat rails, so the updated part exists, Toyota simply has decided that they value producing new vehicles over fixing the vehicles they\u2019ve already been paid for. Given that Toyota has not indicated a solution date for this and the problem was discovered in October 2025, as well as their decision to fix the part in question but offer no production capacity to recalled vehicles and instead continue making new Siennas, I no longer believe the manufacturer is able to remedy this safety recall for our vehicle in a timely manner and would like to officially log a complaint with NHTSA.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11721233,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/28/2025","dateComplaintFiled":"03/01/2026","vin":"5TDYSKFC9SS","components":"SEATS","summary":"My vehicle is involved in the Toyota 25TA12 recall.  There is no date for the repair, my car is at the dealer, I am in a loaner vehicle.  I am interested in a buyback or replacement and am starting that process via a demand for arbitration.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11721113,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/05/2025","dateComplaintFiled":"02/28/2026","vin":"5TDESKFC8SS","components":"SEATS","summary":"We were notified by Toyota that it was unsafe to transport our children in the second row seats in October 2025 and the vehicle was under a recall. This puts our children at risk. A letter from NHTSA stated Toyota would have a remedy by 12/6. The manufacturer (Toyota) confirmed this recall. Given that Toyota has not indicated a solution date for this and the problem was discovered in October 2025 I believe the manufacturer has failed or is unable to remedy this safety recall for our vehicle in a timely manner and would like to officially log a complaint with NHTSA.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11720841,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/08/2025","dateComplaintFiled":"02/27/2026","vin":"5TDKRKEC5SS","components":"SEATS","summary":"My children were at risk riding in an improperly welded second row. The dealer issued a recall and my vehicle has been out of service since","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11720983,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/07/2025","dateComplaintFiled":"02/27/2026","vin":"5TDKSKFC9SS","components":"SEATS","summary":"The contact owns a 2025 Toyota Sienna Hybrid. The contact had received notification of NHTSA Campaign Number: 25V668000 (Seats). The contact had been calling a local dealer and the manufacturer, and was advised that the part was not available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11721091,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/07/2025","dateComplaintFiled":"02/27/2026","vin":"5TDJSKFC0SS","components":"SEATS","summary":"Toyota acknowledges the vehicles are not safe to drive due to incorrect settings in their welding equipment during manufacture, rendering the middle row seats unsafe to sit in. The recall happened Oct 7th, even though it was evident there were issues dating back to June or earlier. My vehicle was purchased in July. Should not have been sold frankly. The vehicle was turned over to the local Toyota dealership for service shortly after October 7th. The vehicle has been sitting un-repaired for almost five month, undriven, deteriorating. Toyota corporate has refused to help with remedying the issue and have provided untimely updates to their interim recall. NHTSA notice states that \"if the manufacturer has failed or is unable to remedy this safety recall for your vehicle in a timely manner\" to file an online complaint. I am filing an online complaint as in no world is several months a \"timely\" resolution.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11720598,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/07/2025","dateComplaintFiled":"02/26/2026","vin":"5TDYSKFC8SS","components":"SEATS","summary":"Seats are improperly welded (the middle row where our children / car seats ride) and it is unsafe to have passengers in those seats. The recall was put out by Toyota in October 2025 and there is no remedy.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11720684,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/07/2025","dateComplaintFiled":"02/26/2026","vin":"5tdeskfc2ss","components":"SEATS","summary":"We were notified by Toyota that it was unsafe to transport our children in the second row seats in November 2025 and the vehicle was under a recall. This puts our children at risk. A letter from NHTSA stated Toyota would have a remedy by 12/6/2025. The manufacturer (Toyota) confirmed this recall. Given that Toyota has not indicated a solution date for this and the problem was discovered in October 2025 I believe the manufacturer has failed or is unable to remedy this safety recall for our vehicle in a timely manner and would like to officially log a complaint with NHTSA.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11720764,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2025","dateComplaintFiled":"02/26/2026","vin":"5TDBRKEC6SS","components":"SEATS","summary":"My 2025 Toyota Sienna (VIN: [XXX] ) is subject to Safety Recall 25TA12 involving defective welds and second-row seat anchor systems.  This defect directly affects child restraint anchoring and crash safety. I have four children and require three car seats. Due to this unresolved defect, my children cannot safely ride in this vehicle.  Toyota has had approximately five months and still has no available repair remedy. The vehicle has been sitting unused in my yard while I continue making payments. Toyota provided a rental, confirming the severity of the safety concern, but no permanent repair exists.  This prolonged delay in correcting a child safety defect places my family at unreasonable risk and raises serious safety and compliance concerns. I request regulatory review.  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11720081,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/14/2025","dateComplaintFiled":"02/24/2026","vin":"5TDESKFC7SS","components":"SEATS","summary":"We were notified by Toyota that it was unsafe to transport our children in the second row seats in October 2025 and the vehicle was under a recall. This puts our children at risk. A letter from NHTSA stated Toyota would have a remedy by 12/6. The manufacturer (Toyota) confirmed this recall. Given that Toyota has not indicated a solution date for this and the problem was discovered in October 2025 I believe the manufacturer has failed or is unable to remedy this safety recall for our vehicle in a timely manner and would like to officially log a complaint with NHTSA.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11720121,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/07/2025","dateComplaintFiled":"02/24/2026","vin":"5TDESKFC4SS","components":"SEATS","summary":"Hi, we purchased the Toyota Sienna in February 2025 for our family of 7. We received the notification in the app in October 2025 that there was a recall on the 2nd row seat welding. We freaked out since our kids use that row just about everyday. When we contacted Toyota, they hadn't even heard of the recall and we were the first to notify them. They said they would follow up but they didn't. We have asked them every time we brought the van in for service since the hatch was also faulty which they had to fix, we were at the dealership often. They said they would reach out when a remedy was determined. It is now February 2026, a year after our purchase date and we are very hesitant and weary of what to do. We again called and spoke to a Toyota rep and they told us to put the kids in the 3rd row. I am not sure how we can fit 5 bodies in the 3rd row when there are only 3 seats with seatbelts. Again, we told them we have 5 kids. We purchased this car for the family to take trips and to be together. We have two big trips coming up this spring and summer where the 2nd row will be utilized. We are unsure of how to proceed since the van was not cheap but it was a necessary purchase for our family of 7. We really don't want to learn this the hard way and do not want to put our children at risk but what other choice do we have when this is the only way we can all travel together. Toyota should have a remedy by now. Are they waiting for a death to occur? How many children will need to be injured for this recall to be taken seriously? Please advise. I love my children and their safety is our upmost concern. We keep the car use to local driving and avoid highway use. Again, this is not what we purchased this vehicle for.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11720269,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/24/2025","dateComplaintFiled":"02/24/2026","vin":"5TDJSKFC6SS","components":"SEATS","summary":"The contact owns a 2025 Toyota Sienna Hybrid. The contact received notification of NHTSA Campaign Number: 25V668000 (SEATS); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11720281,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/24/2026","dateComplaintFiled":"02/24/2026","vin":"5TDYRKEC4SS","components":"SEATS","summary":"The contact owns a 2025 Toyota Sienna Hybrid. The contact received notification of NHTSA Campaign Number: 25V668000 (Seats): however, the part for the recall repair was not available. The dealer was contacted, and the contact was informed that parts were not yet available. The manufacturer was not contacted. The contact had not experienced a failure.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11720302,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/07/2025","dateComplaintFiled":"02/24/2026","vin":"5TDCSKFC1SS","components":"SEATS","summary":"We were notified by Toyota that it was unsafe to transport our children in the second row seats in November 2025 and the vehicle was under a recall. This puts our children at risk. A letter from NHTSA stated Toyota would have a remedy by 12/6. The manufacturer (Toyota) confirmed this recall. Given that Toyota has not indicated a solution date for this and the problem was discovered in October 2025 I believe the manufacturer has failed or is unable to remedy this safety recall for our vehicle in a timely manner and would like to officially log a complaint with NHTSA.\"","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11719799,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/07/2025","dateComplaintFiled":"02/23/2026","vin":"5TDZSKFC5SS","components":"UNKNOWN OR OTHER","summary":"I am told not to drive the vehicle while putting anyone in the second row (it is a mini van and I have young kids). Still no fix available for almost 6 months - Paying interest on a vehicle I cannot safely drive is wrong.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11719901,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/07/2025","dateComplaintFiled":"02/23/2026","vin":"5tddskfc0ss","components":"STRUCTURE","summary":"vehicle has had an active recall since october of 2025. I was told by the dealership the recall made it unsafe to have people occupy the passenger seat as was confirmed by Toyota. I then asked to get a loaner car until the recall was remedied. That was denied. I am now asking for the lease to be terminated early due to me making payments on a vehicle that doesnt allow my children to be safe.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11719767,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/07/2025","dateComplaintFiled":"02/22/2026","vin":"5TDJSKFC2SS","components":"SEATS","summary":"Toyota issued a recall due to suspected second row seat welds failing in a crash on October 7, 2025, with Safety Recall Notice mailed beginning of December 2025, and has not offered a remedy. The suggestion of not having anyone sit in the second row for over four months now is absurd and warrants investigation. We purchased the van with needing the space to occupy 5+ passengers and are not able to have all passengers sit in the third row. Using third row is inconvenient for car seats and parents in their mid [XXX] . This is complete negligence by Toyota. Keeping the van on a dealer lot for months on end will be bad for batteries, brakes and rotors. With no timeline for a remedy and by doing a welding repair it may cause future issues with the van from rust prevention, electronics and etc. We noticed unusual vibrations from 2nd row seats both with car seats in place and with just grocery bags within the 1st week of driving the van back in July 2025. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11719649,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/24/2025","dateComplaintFiled":"02/21/2026","vin":"5TDESKFC2SS","components":"SEATS","summary":"We were notified by Toyota that it was unsafe to transport our children in the second row seats in November 2025 and the vehicle was under a recall. This puts our children at risk. A letter from NHTSA stated Toyota would have a remedy by 12/6. The manufacturer (Toyota) confirmed this recall. Given that Toyota has not indicated a solution date for this and the problem was discovered in October 2025.  The manufacturer has failed or is unable to remedy this safety recall for our vehicle in a timely manner and would like to officially log a complaint with NHTSA.  Thank you.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11719654,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/07/2025","dateComplaintFiled":"02/21/2026","vin":"5TDZSKFC4SS","components":"SEATS","summary":"The second row seat rails have been improperly welded, and we have been told not to use the second row. The recall was issued in October 2025. There is no fix scheduled. We have a baby and a young child. This car is unsafe for them.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11719656,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2025","dateComplaintFiled":"02/21/2026","vin":"5tdzskfc0ss","components":"SEATS","summary":"We were notified by Toyota that it was unsafe to transport our children in the second row seats in November 2025 and the vehicle was under a recall. This puts our children at risk. A letter from NHTSA stated Toyota would have a remedy by 12/6. The manufacturer (Toyota) confirmed this recall. Given that Toyota has not indicated a solution date for this and the problem was discovered in October 2025 I believe the manufacturer has failed or is unable to remedy this safety recall for our vehicle in a timely manner and would like to officially log a complaint with NHTSA","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11719305,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/06/2025","dateComplaintFiled":"02/20/2026","vin":"5TDBSKFC0SS","components":"SEATS","summary":"Toyota said fix would be by Dec 2025. No fix yet, they have not given any other communication and in the recall letter said not to use the second row. Paying for a car where I can\u2019t use the second row seats and they need to fix this now and stop delaying this costly repair to them. They continue to make new cars even though all 55K of us in the recall are waiting for them to help us.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11719349,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/07/2025","dateComplaintFiled":"02/20/2026","vin":"5TDCSKFC5SS","components":"STRUCTURE,SEATS,UNKNOWN OR OTHER","summary":"We purchased a 2025 Toyota Sienna Woodland Edition in July 2025.  On October 7, 2025 we were notified that vehicle is subject to a safety recall [NHSTA Recall No. 25V-668, Toyota Recall No. 25TA12 (Interim Notice 25TB12)] due to improperly welded seat rails.    The recall states: \"The subject vehicles contain second-row seats that are mounted on seat rails that may have been improperly welded. If these seats are occupied during certain high-speed collisions, the seat may lose structural integrity, increasing the risk of injury. All known owners of the subject vehicles will be notified to return their vehicles to a Toyota dealer. For all involved vehicles, the dealer will replace the second-row seat rails with rails that have proper welding, free of charge. For all involved vehicles, Toyota will notify customers by early December 2025.\"  Following the recall notice, we returned our Toyota Sienna to the dealer due to the safety risk of putting our children (or any passenger) in the second row seats and we are currently driving a rental car.  Toyota has not yet indicated a solution for this recall and has not provided a remedy as originally stated by December 2026.  Given that it is now February 20, 2026 and our vehicle has been out of service for it's intended purpose for over 120 days without a remedy, we would like to officially log a complaint with the NHSTA.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11719520,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/09/2025","dateComplaintFiled":"02/20/2026","vin":"5TDJRKEC4SS","components":"SEATS,UNKNOWN OR OTHER","summary":"We were notified by Toyota that it was unsafe to transport our children in the second row seats in October 2025 and the vehicle was under a recall. This puts our children at risk. A letter from NHTSA stated Toyota would have a remedy by 12/6. The manufacturer (Toyota) confirmed this recall. Given that Toyota has not indicated a solution date for this till this day 2/20/2026 and the problem was discovered in October 2025 I believe the manufacturer has failed or is unable to remedy this safety recall for our vehicle in a timely manner and would like to officially log a complaint with NHTSA.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11719019,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/07/2025","dateComplaintFiled":"02/19/2026","vin":"5TDJSKFC2SS","components":"SEATS","summary":"There is a safety recall on my car (second row seats not welded correctly) that has not been fixed in a timely fashion, resulting in me not being able to use my car for over four months. There is no information from the manufacturer regarding when a fix will be available. This recall puts my children who sit in the second row seats at danger and I am thus unable to use my car.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11719244,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/21/2025","dateComplaintFiled":"02/19/2026","vin":"5TDYSKFC1SS","components":"SEATS","summary":"We were notified by Toyota that it was unsafe to transport our children in the second row seats in November 2025 and the vehicle was under a recall.  This puts our children at risk. A letter from NHTSA stated Toyota would have a remedy by 12/6.   The manufacturer (Toyota) confirmed this recall. The seat always shook but we assumed it was the carseats shaking, but, upon removing them to take the car to the dealer, we were still hearing the shaking even without the carseats. Given that Toyota has not indicated a solution date for this and the problem was discovered in October 2025 I believe the manufacturer has failed or is unable to remedy this safety recall for our vehicle in a timely manner and would like to officially log a complaint with NHTSA.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11719263,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/07/2025","dateComplaintFiled":"02/19/2026","vin":"5TDERKEC3SS","components":"SEATS","summary":"We were notified by Toyota that it was unsafe to transport our children in the second row seats in October 2025 and the vehicle was under a recall. This puts our children at risk. A letter from NHTSA stated Toyota would have a remedy by 12/6. The manufacturer (Toyota) confirmed this recall. Given that Toyota has not indicated a solution date for this and the problem was discovered in October 2025 I believe the manufacturer has failed or is unable to remedy this safety recall for our vehicle in a timely manner and would like to officially log a complaint with NHTSA","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11718749,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/14/2025","dateComplaintFiled":"02/18/2026","vin":"5TDCSKFC9SS","components":"SEATS,UNKNOWN OR OTHER","summary":"We purchased a brand-new Toyota Sienna Hybrid in April 2025 and were informed in October 2025 that there was a safety recall on the vehicle involving the rear seats and that we cannot drive the van with our kids in the back seat. This rendered the van unusable for us. We have been told on several occasions that that there currently is no remedy for this safety issue.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11718525,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/17/2026","dateComplaintFiled":"02/17/2026","vin":"5TDKRKEC7SS","components":"SEATS","summary":"The contact owns a 2025 Toyota Sienna Hybrid. The contact received notification of NHTSA Campaign Number: 25V668000 (Seats); however, the part to do the recall repair was not yet available. The vehicle was taken to the dealer; however, the part for the recall repair was not available. The manufacturer was contacted, and a case was filed. The contact had not experienced a failure.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11718568,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/17/2026","dateComplaintFiled":"02/17/2026","vin":"5TDYSKFC3SS","components":"SEATS","summary":"The contact owns a 2025 Toyota Sienna Hybrid. The contact received notification of  NHTSA Campaign Number: 25V668000 (Seats); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11718629,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/17/2026","dateComplaintFiled":"02/17/2026","vin":"5TDZSKFC0SS","components":"SEATS","summary":"The contact owns a 2025 Toyota Sienna Hybrid. The contact received notification of NHTSA Campaign Number: 25V668000 (Seats); however, the part to do the recall repair was not yet available. The dealer was contacted. The dealer confirmed that parts were not yet available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11718192,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/07/2025","dateComplaintFiled":"02/16/2026","vin":"5TDBSKFC5SS","components":"STRUCTURE,SEATS","summary":"Toyota issued a recall due to suspected second row seat welds failing in a crash in October 7, 2025 and has not offered a remedy. The suggestion of not having anyone sit in the second row for over four months now is absurd and warrants investigation. The customers who purchase vans do so due to needing the space to occupy 5+ passengers and are not able to have all passengers sit in the third row putting passengers at risk daily without a solution. This is complete negligence by the company.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11718230,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/16/2026","dateComplaintFiled":"02/16/2026","vin":"5TDJSKFC0SS","components":"SEATS","summary":"Unresolved recall for second row seats in a MINIVAN that has to transport small children in car seats. Using the seats will put them at risk. Using third row is inconvenient. Keeping van on dealer lot for months on end will be bad for battery, etc. No timeline for repair. The reason we purchased the vehicle is unusable and a major safety concern.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11717848,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/07/2025","dateComplaintFiled":"02/13/2026","vin":"5tdjskfc5ss","components":"SEATS","summary":"Improper welds on second-row seat rails... We purchased a brand new 2025 Sienna, as we have three small children in car seats, and the minivan is convenient. I used the 2nd row for 2 of the car seats. I have contacted all of the Toyota dealerships within an hour of our house, and they either don't offer service rentals for recalls, don't have anything suitable available, don't have rentals at all, or don't return messages left inquiring about rentals. I spoke with Toyota customer care last week (Feb. 2, 2026) and they had no update on a fix or timeline, and this has been going on since October 2025. This is the 2nd Toyota we have had in 3 years, and both have had recalls. I am disappointed in Toyota, not as reliable as they claim, I guess.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11717882,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/16/2025","dateComplaintFiled":"02/13/2026","vin":"5TDJSKFC4SS","components":"SEATS","summary":"The contact owns a 2025 Toyota Sienna Hybrid. The contact received notification of NHTSA Campaign Number: 25V668000 (SEATS); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the driver\u2019s and passenger\u2019s side second-row seats were vibrating abnormally while driving. The vehicle was not repaired. The failure mileage was 200.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11717925,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/13/2026","dateComplaintFiled":"02/13/2026","vin":"5TDJSKFC1SS","components":"SEATS","summary":"The contact owns a 2025 Toyota Sienna Hybrid. The contact received notification of NHTSA Campaign Number: 25V668000 (Seats); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11717932,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/17/2025","dateComplaintFiled":"02/13/2026","vin":"5TDJSKFC9SS","components":"SEATS","summary":"I am the owner of a 2025 Toyota Sienna currently grounded at an authorized dealership due to safety recall NHTSA #25V668 (improperly welded 2nd-row seat rails) and I suspect NHTSA #25V099 (3rd-row seat back bolts) also may apply (but has not been tested). As of today, the vehicle has been out of service for nearly 60 consecutive days. The dealer confirmed the defects but stated that no remedy is available and no timeline for repair has been provided by the manufacturer. This defect poses an extreme safety risk. I have an infant in a car seat; Toyota\u2019s interim guidance (which prohibits use of the 2nd row) makes it impossible to safely transport my child. Using the 3rd row is not a viable or safe alternative for an infant in a rear-facing seat. Toyota has failed to provide a remedy within a \"reasonable time\" per 49 U.S.C. \u00a7 30120. Under California\u2019s Song-Beverly Act, the 30-day \"out of service\" threshold has been exceeded. Because the manufacturer cannot fulfill its warranty and safety obligations, I am formally seeking a vehicle replacement (Substitution of Collateral).","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11717551,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/12/2026","dateComplaintFiled":"02/12/2026","vin":"5TDYRKEC5SS","components":"SEATS","summary":"The contact owns a 2025 Toyota Sienna Hybrid. The contact received notification of NHTSA Campaign Number: 25V668000 (Seats); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11717668,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/11/2026","dateComplaintFiled":"02/12/2026","vin":"5TDESKFC0SS","components":"SEATS,BACK OVER PREVENTION","summary":"The contact owns a 2025 Toyota Sienna Hybrid. The contact received notifications of NHTSA Campaign Numbers: 25V744000 (Back Over Prevention) and 25V668000 (Seats); however, the parts to do the recall repairs were not yet available. The dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11717297,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/11/2026","dateComplaintFiled":"02/11/2026","vin":"5TDJRKEC7SS","components":"SEATS","summary":"The contact owns a 2025 Toyota Sienna Hybrid. The contact received notification of NHTSA Campaign Number: 25V668000 (Seats); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11717002,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/15/2025","dateComplaintFiled":"02/10/2026","vin":"5TDESKFC8SS","components":"SEATS","summary":"Toyota became aware of the problem with the middle row of seats in October 2025. We were not alerted until December 2025. It is now February 2026 and there is still no resolution in sight. I did not buy a minivan to be stuck being unable to use half of my seats and Toyota is taking too long to resolve this issue.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11716624,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/07/2025","dateComplaintFiled":"02/09/2026","vin":"5TDJRKEC6SS","components":"SEATS","summary":"Recall is not being addressed in a timely manner.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11716772,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/07/2025","dateComplaintFiled":"02/09/2026","vin":"5TDJSKFC0SS","components":"SEATS","summary":"We purchased a brand new 2025 Toyota Sienna at the end of May 2025 and received a recall letter in December 2025 stating the 2nd row seats may have been improperly welded in could result in serious bodily injury in a crash. We bought this vehicle for our family of 5 and have had 2 car seats in the 2nd row. Toyota advices NOT to use the 2nd row until a remedy is implemented, so the car is now unusable for us. The car has been at our local dealership since we received notice in December and we have had NO word on a solution. Toyota has known about this issue since October 2025. We're approaching 2 months without use of the vehicle we purchased and Toyota is approaching 4 months since the fault was discovered with no remedy to show for it.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11716274,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/07/2025","dateComplaintFiled":"02/06/2026","vin":"5TDDSKFCXSS","components":"SEATS","summary":"The second row seats where my children are seated are deemed unsafe and therefore unusable by Toyota. My vehicle has been out of service since October 17, 2025 due to a safety recall. The manufacturer has not provided a repair within a reasonable time.  I have been placed in a rental vehicle that is not comparable, and the prolonged delay has caused ongoing financial harm.  The manufacturer has acknowledged the unreasonable delay but has verbally denied compensation for losses related to the recall and has refused to document that denial in writing.  I am concerned that this represents a failure to provide a timely and reasonable remedy for a known safety defect.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11715987,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/23/2025","dateComplaintFiled":"02/05/2026","vin":"5TDZRKEC5SS","components":"VISIBILITY","summary":"The driver side mirror is shaking and distorted. This issue happened right the first day I took the car home. I immediately contacted the dealership and they asked us to bring the car back to change a new mirror. After changing the new mirror, the problem is still there. The dealership told us to contact Toyota Brand Engagement Center. We did and they denied our claim so we went back to the dealer and after talking we opened another claim and the denied our claim again. They said it\u2019s normal. This is not normal. I researched it online and lots of people have the same problem with the mirror on the driver side. I have vertigo and it triggers my symptom everytime I drive. This is safety issue. It\u2019s shaking every time I drive. I have 2 kids that I have to drive to school and other places everyday. Toyota refused to take responsibility and it\u2019s really disappointing and frustrating. It\u2019s been 3 months and the issue hasn\u2019t been resolved.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11716048,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/29/2026","dateComplaintFiled":"02/05/2026","vin":"5TDJSKFC7SS","components":"STRUCTURE","summary":"Over time, the trunk became increasingly difficult to open, progressing from what appeared to be a hands-free sensor issue to requiring a little manual force to open. It can be inspected upon request. The vehicle is not even one year since purchase and has around 8000 miles driven. The dealership has reproduced the issues and states it is an alignment issue between the trunk and the car's body but is unwilling to provide any remedy. They state that there appears to be improper latching of the trunk. There is concern that the trunk could open if the latch continues to wear down to the point of failure from misalignment. There has been no preceding accident or damage that would explain the misalignment.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11715281,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/10/2025","dateComplaintFiled":"02/03/2026","vin":"5TDKRKEC7SS","components":"SEATS","summary":"This is a follow-up complaint regarding my new 2025 Toyota Sienna Hybrid.  I am reporting a structural defect involving the vehicle floor and weld area. The issue is visible and affects the alignment and integrity of the floor structure.  The vehicle was inspected by an authorized Toyota dealer. The dealer declined to repair the defect and stated that the condition is \u201cwithin factory specifications,\u201d without providing any engineering documentation or safety justification.  Due to the location of the defect (floor / weld / body structure), I have serious concerns regarding occupant safety and crash performance, especially in the event of a collision.  This is a brand-new vehicle, and no accident or misuse has occurred.  Toyota Motor Sales has not provided a satisfactory response or resolution.  I am requesting that NHTSA review this issue as a potential manufacturing and structural safety concern.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11715356,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/03/2026","dateComplaintFiled":"02/03/2026","vin":"5TDKRKEC4SS","components":"SEATS","summary":"The contact owns a 2025 Toyota Sienna. The contact received notification of NHTSA Campaign Number: 25V668000 (Seats); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. In addition, the contact stated that the vehicle has been customized for wheelchair use. The contact was uncomfortable operating the vehicle with the open recall. The manufacturer was made aware of the issue and informed the contact that a vehicle could be rented with the possibility of being reimbursed once parts for the recall repair were available. The contact had not experienced a failure.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11715007,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/02/2026","dateComplaintFiled":"02/02/2026","vin":"5TDYSKFC1SS","components":"SEATS","summary":"The contact owns a 2025 Toyota Sienna. The contact stated that while driving at an undisclosed speed, and while the vehicle was parked, there was a loud rattling sound coming from the rear of the vehicle. The rattling sound was coming from the second-row seat, and the seat was noticeably loose. The contact received notification of NHTSA Campaign Number: 25V668000 (Seats); however, the part to do the recall repair was not yet available. The vehicle was taken to the dealer; however, the vehicle was not diagnosed or repaired. The dealer confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 6,542.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11714393,"manufacturer":"Toyota Motor Corporation","crash":true,"fire":false,"numberOfInjuries":2,"numberOfDeaths":0,"dateOfIncident":"01/18/2026","dateComplaintFiled":"01/30/2026","vin":"5TDYRKEC4SS","components":"AIR BAGS","summary":"What component or system failed or malfunctioned, and is it available for inspection upon request? Airbags did not deploy  How was your safety or the safety of others put at risk? Me, my wife & 4 small children were in the vehicle when it was struck - and none of the airbags deployed.   Has the problem been reproduced or confirmed by a dealer or independent service center? Yes  Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Yes  Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11714447,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/30/2025","dateComplaintFiled":"01/30/2026","vin":"5TDYRKEC6SS","components":"SEATS","summary":"The contact owns a 2025 Toyota Sienna. The contact received notification of NHTSA Campaign Number: 25V668000 (Seats); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted, the vehicle was taken to the dealer, and the vehicle remained with the dealer. The contact had been provided with a rental by the dealer while waiting the repairs. The manufacturer was made aware of the issue, and a case was opened. The contact had not experienced a failure.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11714554,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/07/2025","dateComplaintFiled":"01/30/2026","vin":"5tddskfc4ss","components":"SEATS","summary":"Recall is not being addressed in a timely manner","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11714097,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/07/2025","dateComplaintFiled":"01/29/2026","vin":"5TDKSKFC5SS","components":"SEATS","summary":"We received notice of our 2025 Toyota Sienna second-row seat rails suspect welds in early December via mailed letter from Toyota. The recall notice was posted on Toyota's website on October 7, 2025. We called our dealership on December 13, 2025 and received no information other than the remedy was not available. It is now the end of January and as far as we can find there is no remedy. Toyota explained that our second-row seats are mounted on seat rails that may have been improperly welded. They \"recommend no one sit in or use a child restraint in the second-row seats while the vehicle is moving until the remedy is performed on the vehicle.\" This impacts our ability to use our car fully. We purchased this vehicle for its capacity and can't take full advantage of this perk.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11714290,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2025","dateComplaintFiled":"01/29/2026","vin":"5TDDSKFC6SS","components":"SEATS,LATCHES/LOCKS/LINKAGES","summary":"The contact owns a 2025 Toyota Sienna. The contact received notification of NHTSA Campaign Number: 25V668000 (Seats); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact also stated that the trunk failed to open using the fob key remote control or the interior trunk button. The contact needed to pull on the trunk door to open the trunk. The vehicle was taken to the dealer, who informed the contact that an unknown part needed to be replaced, but the part was not available. The contact was also informed that the part to do the recall repair was not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 20,000.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11714357,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/07/2025","dateComplaintFiled":"01/29/2026","vin":"5TDZSKFC1SS","components":"SEATS","summary":"My 2025 Toyota Sienna Limited is subject to NHTSA Safety Recall25V668 (Toyota Recall No. 25TA12 (Interim Notice 25TB12)) regarding improperly welded second-row seat rails. The recall notice, which was mailed on 11/21/2025 and received by me the first week of December, 2025, states that these welds may fail in a high-speed collision, preventing the seats from restraining occupants and increasing the risk of serious injury. Toyota interim safety instructions advise that second-row seats should not be occupied until repaired. Prior to receiving this notice in the mail from Toyota I was unaware of the defect. There were no service lights or notifications in the car's electronic panel.  I have since learned that the notice was issued on 10/7/2025. My vehicle has been grounded at Conicelli Toyota Service Department in Conshohocken, PA since 12/22/2025 - It has been inspected for this defect and to date the service department manager does not have the parts to repair it and  cannot give me an expected date for the part to be available and repairs performed. I purchased this vehicle in full on 3/6/2025. Since the recall was issued on 10/7/2025, I have contacted my Toyota dealer several times to inquire on an estimated date for repair of this safety issue. I have also filed a complaint /report with Toyota Brand Engagement Center. As of 1/29/2026, Toyota has failed to provide a definitive date for the repair or a timeline for the availability of replacement parts. I  purchased this vehicle to safely transport my four grandchildren -ages, [XXX] , [XXX] , [XXX]  and [XXX]  to and from school/daycare every day. Because I cannot safely use the second-row seats, the vehicle is unusable for its primary purpose of transporting my family. The vehicle has been effectively \"out of service\" for safety reasons for more than 90 cumulative days. I am asking a manufacturer buyback as the safety defect has not been remedied within a reasonable timeframe. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11713937,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/07/2025","dateComplaintFiled":"01/28/2026","vin":"5TDJSKFC9SS","components":"SEATS","summary":"NHTSA Recall No. 25V668 with report date 10/7/25 provided notice that 2nd row seats were deemed unsafe to use by Toyota.  We bought this vehicle specifically to be able to use the 2nd and 3rd row seats for our family.  Over 3 months later, Toyota still has not provided any update on when remedy will be available for this safety recall.  When will they have the remedy available?","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11713595,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/07/2025","dateComplaintFiled":"01/27/2026","vin":"5TDCSKFC2SS","components":"SEATS","summary":"We were notified of a safety recall in mid December but they officially released the recall in early October. I have contacted Toyota multiple times with no update. Our dealer has not been able to provide a car with the same amount of seats as our Toyota Sienna. We have been limited to a 5 seat vehicle when we purchased a 7 row seat vehicle.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11713002,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2025","dateComplaintFiled":"01/23/2026","vin":"5TDCSKFC0SS","components":"STRUCTURE,SEATS,UNKNOWN OR OTHER","summary":"Open recall with no anticipated date of being fixed. The second row seats are unsafe for passengers which makes the vehicle unusable for a family.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11712630,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/10/2025","dateComplaintFiled":"01/22/2026","vin":"5TDKRKEC7SS","components":"SEATS","summary":"I am filing a complaint regarding a safety recall on my 2025 Toyota Sienna.  My vehicle is subject to an active safety recall that affects the second-row seating area. Due to this recall, the second row cannot be safely used. This makes the vehicle unsuitable for normal family use. I have a family of six, and the vehicle was purchased specifically for family transportation.  Despite repeated attempts, the dealer has been unable to provide a timely repair appointment. I have been informed that the proposed recall repair may involve cutting and welding the vehicle floor, which would constitute a major structural modification to a brand-new vehicle. I am extremely concerned that such a repair would negatively impact the safety, integrity, and value of the vehicle.  At this time, the vehicle remains unrepaired, and I am effectively deprived of full and safe use of the car due to a safety-related defect. I am requesting that this issue be reviewed, as the recall remedy is delayed and the proposed repair raises serious safety and quality concerns.  Thank you for your attention to this matter.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11712806,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/20/2026","dateComplaintFiled":"01/22/2026","vin":"5TDYRKECXSS","components":"UNKNOWN OR OTHER","summary":"I am filing a safety complaint regarding a dealership-provided loaner vehicle that had an open safety recall at the time it was issued to me. On Tuesday 1/20, I received a loaner vehicle from Beaver Toyota in Saint Augustine, Florida while my personal vehicle is being held due to a recall. The loaner was a 2025 Toyota Sienna. I was not informed of any safety recalls at the time the vehicle was provided. Late that evening, I discovered that the loaner vehicle had an active, unresolved safety recall listed as open through NHTSA. The recall was active while the vehicle was in my possession. After discovering the recall, I attempted to contact dealership management multiple times regarding this urgent safety issue. On 1/21, I contacted the General Manager through the dealership\u2019s website. I also called the dealership on Wednesday at 1:37 PM and left a voicemail for the General Manager. I did not receive a response. On 1/22 at 12:24 PM, I called again and left another voicemail. I then followed up with an email requesting a return call due to the safety concern. As of this evening 1/22, I have received no response. Providing a loaner vehicle with an open safety recall, without disclosure, placed me and other occupants at unnecessary risk. I am requesting that NHTSA review this matter for recall compliance and appropriate corrective action.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11712386,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/26/2025","dateComplaintFiled":"01/21/2026","vin":"5TDYRKEC4SS","components":"UNKNOWN OR OTHER","summary":"I am submitting this complaint regarding an unresolved safety recall on my leased Toyota vehicle and the manufacturer\u2019s failure to provide a timely or reasonable remedy, resulting in ongoing child passenger safety risks.  Toyota\u2019s recall instructs that no one sit in or use a child restraint in the second-row seats while the vehicle is moving until the remedy is performed. This effectively prohibits use of the safest and recommended seating position for children.  The vehicle is used daily for highway driving to transport my family, including three children aged [XXX] , [XXX] , and [XXX]  old. Because of Toyota\u2019s seating restriction, my [XXX]  toddler must now sit in the third row. This prevents the driver from easily monitoring or comforting the child and has caused driver distraction during highway travel when the child becomes distressed, creating a foreseeable safety risk.  Toyota states it is \u201cpreparing the remedy\u201d but has provided no repair timeline. After multiple contacts and escalation, I was told it could take up to 60 days with no interim solution.  Toyota suggested contacting dealerships for a loaner but advised that an equivalent vehicle was unlikely, availability was uncertain, costs might need to be paid upfront with later reimbursement, and the duration would be open-ended. This is not a reasonable interim safety solution while continuing to pay full lease obligations.  I was also informed that returning the vehicle would require paying approximately $15,000 in negative equity, which I believe is unreasonable given that the safety defect and usage restrictions are due to a manufacturer recall.  Toyota has not provided a repair timeline, a reasonable interim transportation solution, or a penalty-free way to exit the lease. I request that NHTSA review whether Toyota is meeting its obligations under federal safety recall requirements. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11712435,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/21/2026","dateComplaintFiled":"01/21/2026","vin":"5TDCSKFC6SS","components":"SEATS","summary":"The contact owns a 2025 Toyota Sienna. The contact received notification of NHTSA Campaign Number: 25V668000 (Seats). The local dealer was contacted, but the vehicle was not diagnosed or repaired due to the remedy not being available. The contact was concerned about using the vehicle. The manufacturer was not contacted. The contact had not experienced a failure.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11712227,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/06/2025","dateComplaintFiled":"01/20/2026","vin":"5TDJSKFC9SS","components":"SEATS","summary":"Toyota issued a recall on some 2025 Toyota Sienna\u2019s. Our app notified us in October and we immediately took it to the dealership for a rental, as we were advised not to use the second row seats. We have to use those because we have 3 kids in car seats. The interim notice was not even mailed out until December. We were told they would start rolling out the fix for this issue in late December or January. It is now January, and there is no update on the recall and nobody can get any information from Toyota. Our car has been sitting for over three months at the dealership, undrivable. They are not offering any compensation for people affected by this recall. Since it has been out of service for that long, it should should be a lemon law qualification. We did not purchase a brand new car for it to sit there unusable. There does not seem to be any urgency on Toyota\u2018s part for this to be fixed. We have no updates or information and this does not seem to be a priority for them. There are 55,000 vehicles affected. This is a large number of people, and somebody needs to put some real pressure on Toyota to fix the problem. This is unacceptable and somebody needs to look into this further. Please pass this along and do something about it because this is not fair to those of us who in good faith are making our payments every month on a car that we are not able to use. It\u2019s basically sitting there rotting while Toyota takes their sweet time to figure out how to fix it. I am extremely unhappy and am looking for some type of recourse. And I know I am not the only one as I am seeing posts about it on online daily, from unhappy customers. This recall is due to a safety issue, if it\u2019s so unsafe, why aren\u2019t they fixing it?","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11712228,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/10/2025","dateComplaintFiled":"01/20/2026","vin":"5TDCSKFC9SS","components":"SEATS","summary":"In October, 2025 I learned of a serious safety recall for improperly welded seat rails during manufacturing of a 2025 Toyota Sienna. I was not officially communicated of this safety recall by mail until December, 2025.   I purchased this vehicle specifically to safely transport children and elderly parents, requiring full functionality of the captains seats and rear seats. While a repair/fix is being evaluated, Toyota provided the option to rent a vehicle and leave my new Toyota Sienna sitting on the dealer lot. However, no equivalent Toyota Siennas are available for long term rental at local dealerships, forcing us into highly inconvenient options for transport.   Toyota was negligent in selling a new vehicle with improperly welded seat rails. There was a lapse in manufacturing quality control that is evident. Why were customers not notified until December of 2025, when these vehicles were sold nearly 6 months prior? After communications in December, 2025, there have been zero follow up correspondence from Toyota as of January 20, 2026.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11711369,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/07/2025","dateComplaintFiled":"01/16/2026","vin":"5TDESKFC8SS","components":"SEATS","summary":"They stated the second row is not safe in a high speed collision because they could eject. I\u2019ve been using a rental for 3 months with no end insight. They stated they would have a timeline by 12/6 but that has yet to happen. My car is sitting at the dealership out in the elements for the unforeseeable future.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11711456,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/16/2026","dateComplaintFiled":"01/16/2026","vin":"5TDJRKEC3SS","components":"SEATS","summary":"The contact owns a 2025 Toyota Sienna. The contact received notification of  NHTSA Campaign Number: 25V668000 (Seats); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11710968,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/14/2026","dateComplaintFiled":"01/14/2026","vin":"5TDYSKFC5SS","components":"SEATS","summary":"The contact owns a 2025 Toyota Sienna. The contact received notification of NHTSA Campaign Number: 25V668000 (SEATS); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11710998,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/17/2025","dateComplaintFiled":"01/14/2026","vin":"5TDDSKFCXSS","components":"SEATS","summary":"I received a notification on my Toyota App in mid-Oct advising there was a recall due to the second-row seat being improperly welded. At that time, I was advised a repair was in work and to avoid using those seats. However, I have four children and require all the seats in my Sienna so I have been forced to continue to use the seats, despite the warning. In December, we called our dealership to inquire if the repair was ready or if they had a loaner vehicle we could use until the repair was ready since we were not supposed to be using those seats. The answer was \"no repair is ready\" and there was no loaner they could provide for the foreseeable future. At this point, I feel like I am driving an unsafe car, continually forced to put my toddler and infant into seats that could become disconnected at any time because in almost 4 months Toyota still can't seem to figure out a repair for seat welds.   Toyota either needs to get a repair done ASAP, provide us with a loaner, or pay for my family to rent an appropriate vehicle to support our needs until such a time as a remedy has been enacted.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11710345,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/09/2026","dateComplaintFiled":"01/12/2026","vin":"5tdjrkecxss","components":"SEATS,UNKNOWN OR OTHER","summary":"I am writing regarding my 2025 Toyota Sienna, purchased in June 2025, which is currently subject to Safety Recall Interim Notice 25TB12 concerning unsafe second-row seat welds that could result in serious injury or death.  I appreciate the professionalism and concern shown by Sparks Toyota in acknowledging the seriousness of this recall and providing a loaner vehicle while my Sienna is deemed unsafe to drive. However, the current loaner\u2014a Toyota Highlander\u2014does not meet my family\u2019s needs and is not a reasonable substitute for the vehicle I purchased.  We intentionally purchased a minivan due to our family size and lifestyle requirements. My daughter is a competitive gymnast, and we frequently travel with athletic equipment and multiple passengers. The Highlander is significantly smaller than a Sienna and cannot safely or practically accommodate our needs.  Additionally, I am concerned that there is currently no repair solution or estimated completion timeline for this safety issue, leaving us indefinitely without access to a comparable vehicle.  At this point, I am respectfully requesting the following: 1.Placement in a replacement vehicle comparable in size and function to a minivan (such as a Toyota Sienna or similarly sized vehicle).       \u2022   If Sparks Toyota does not have an appropriate vehicle available, I request authorization for a comparable vehicle through an outside rental agency at Toyota\u2019s expense. 2.Compensation for the ongoing inconvenience caused by the safety defect, lack of a repair timeline, and the inability to use the vehicle I purchased. 3.A clear estimate or update regarding when my vehicle is expected to be repaired and returned in a condition that is safe for my family.  This recall involves a serious safety risk, and I believe it is reasonable to expect transportation that meets the same capacity and purpose as the vehicle I purchased\u2014especially while awaiting a manufacturer-level remedy.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11710405,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/07/2025","dateComplaintFiled":"01/12/2026","vin":"5TDjrkec7ss","components":"SEATS","summary":"My name is [XXX] , and I am filing this safety complaint regarding my 2025 Toyota Sienna, VIN [XXX] , subject to Recall 25TA12.  The vehicle has been under recall for a safety issue related to second-row seat rails, and I have been informed by both the dealership and Toyota representatives that they cannot guarantee the vehicle is safe for transporting children. I continue to pay full monthly finance payments (to Toyota!!! They financed my car) for this vehicle, which I cannot safely use as intended (for transporting my four children), and the dealerships in my area do not have suitable loaner vehicles.  I am filing this complaint to document the ongoing safety risk and the financial and logistical burden this situation has created. I request that this recall and its handling be reviewed, and that appropriate action be taken to protect consumers.  Thank you. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11710483,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/12/2025","dateComplaintFiled":"01/12/2026","vin":"5TDJRKEC1SS","components":"SEATS","summary":"The contact owns a 2025 Toyota Sienna. The contact received notification of NHTSA Campaign Number: 25V668000 (Seats). However, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11710191,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/07/2025","dateComplaintFiled":"01/11/2026","vin":"5TDZSKFC5SS","components":"SEATS","summary":"Recall 25TA12 for a 2025 Sienna Van second rows seats rail welds is not being handled in a timely manner by Toyota.  I received a notice on Oct 5, 2025 about this recall and 90 days later there still isn\u2019t a remedy by Toyota. This is unacceptable as Toyota put the owners on notice by saying not to use the second row seats as injuries may happen due to improperly welded seat rails.  Toyota needs to step up and get this recall completed now.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11709833,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/09/2026","dateComplaintFiled":"01/09/2026","vin":"5TDJSKFC1SS","components":"SEATS","summary":"The contact owns a 2025 Toyota Sienna. The contact received notification of NHTSA Campaign Number: 25V668000 (Seats); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11709735,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/08/2026","dateComplaintFiled":"01/08/2026","vin":"5TDKRKEC7SS","components":"SEATS","summary":"The contact owns a 2025 Toyota Sienna. The contact received notification of NHTSA Campaign Number: 25V668000 (Seat); however, the part to do the recall repair was not yet available. The dealer was contacted, and the contact was informed that parts were not yet available. The manufacturer was contacted, and the contact was informed that parts were not yet available. In addition, the contact was informed that there was no estimated time frame for when the parts would be available. The contact had not experienced a failure.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11709417,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/07/2025","dateComplaintFiled":"01/07/2026","vin":"5TDESKFC0SS","components":"STRUCTURE","summary":"The contact owns a 2025 Toyota Sienna. The contact stated that the rear liftgate was not properly aligned with the rear door frame. The contact stated that there was a gap of approximately \u00bc-inch between the top of the liftgate on the passenger side and the door frame when the tailgate was closed. The gap on the driver's side of the liftgate was not as pronounced as the gap on the passenger\u2019s side. The contact stated that the liftgate appeared unbalanced. The contact stated that the liftgate was making abnormal creaking sounds while being raised or lowered. The contact stated that the latch where the liftgate locked to secure the liftgate showed scratches. The contact had taken the vehicle to a local dealer, where some minor adjustments were performed on the latch. The contact stated that the liftgate failure was not addressed. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 11,000.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11709424,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/21/2025","dateComplaintFiled":"01/07/2026","vin":"5TDESKFC0SS","components":"UNKNOWN OR OTHER","summary":"I am having key problem with not communicating with vehicle when i am very close then only its unlock and lock. so having problem with key no cummunication with vehicle.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11708757,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/05/2026","dateComplaintFiled":"01/05/2026","vin":"5TDZSKFC4SS","components":"SEATS","summary":"The contact owns a 2025 Toyota Sienna. The contact received notification of NHTSA Campaign Number: 25V668000 (Seats); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11708804,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/01/2025","dateComplaintFiled":"01/05/2026","vin":"5TDESKFC6SS","components":"SEATS","summary":"The contact owns a 2025 Toyota Sienna. The contact was notified of NHTSA Campaign Number: 25V668000 (Seats); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11708818,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/07/2025","dateComplaintFiled":"01/05/2026","vin":"5TDESKFC4SS","components":"SEATS","summary":"My vehicle is subject to a safety recall issued on October 7 for improperly welded second-row seat rails. Toyota has stated that if these seats are occupied during certain high-speed collisions, they may lose structural integrity, increasing the risk of injury.  Because these seats are required to safely transport my young children, the recall renders the vehicle unsafe and unusable for its intended purpose.  It has now been over three months since the recall was issued, and Toyota has not provided a remedy. The dealership has no information regarding when repairs will be available, and our vehicle is currently being held at the dealership.  Toyota has provided a rental vehicle; however, this does not resolve the issue. The rental is not the same vehicle we purchased, does not meet our family\u2019s needs, and requires frequent renewals, creating an ongoing burden. We purchased this vehicle specifically to meet our transportation needs and remain unable to use it.  The vehicle was only six months old at the time of the recall. We requested a replacement vehicle due to the seriousness of the safety defect and the lack of a repair timeline, but Toyota denied this request and has offered no long-term solution.  I am filing this complaint due to the unreasonable delay, loss of use, and lack of a permanent remedy for a serious safety defect involving child passenger seating.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11708833,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/07/2025","dateComplaintFiled":"01/05/2026","vin":"5TDESKFC3SS","components":"SEATS","summary":"I purchased this vehicle on March 8, 2025. On October 7, 2025, I was notified of Safety Recall 25TA12 involving the second-row seats. Due to this safety defect, the second row cannot be used, rendering the vehicle unsafe and impractical for its intended purpose.  This vehicle was purchased specifically to transport my family of five, including three children (currently ages [XXX] , [XXX] , and [XXX] ), all of whom require car seats. It is not physically possible to safely install three car seats in the third row of this vehicle, particularly an infant seat. As a result, I cannot safely transport my children and the vehicle cannot be used as a family vehicle.  As of January 5, 2026, more than 90 days have passed since I was notified of the recall, and I have been informed that there is still no available remedy or repair timeline. During this period, I continue to make monthly payments of approximately $1,000 on a vehicle that does not meet basic safety and usability expectations. No adequate resolution or interim accommodation has been provided.  Owning a family vehicle with a known safety defect and failing to provide a remedy for over 90 days is not acceptable business practice. The vehicle cannot fulfill the purpose for which it was purchased, and the ongoing financial obligation without a resolution is unreasonable.  I am requesting either a buyback of the vehicle, including associated costs, or a replacement vehicle of comparable value. This issue has persisted for an excessive period of time without resolution and requires immediate corrective action. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11708926,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2025","dateComplaintFiled":"01/05/2026","vin":"5TDESKFC8SS","components":"SEATS","summary":"The contact owns a 2025 Toyota Sienna. The contact had received notification of NHTSA Campaign Number: 25V668000 (Seats); however, the part to do the recall repair was not available. The local dealer was informed about the recall, and the contact was provided a loaner vehicle. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11708964,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/12/2025","dateComplaintFiled":"01/05/2026","vin":"5tderkec6ss","components":"SEATS","summary":"Manufacturer Recall Number: 25TB12 NHTSA Recall Number: 25V668  This recall was created almost three months, but we were not notified of it until receiving a letter a few weeks ago. That means we were putting our children in unsafe seats for two months! Why is the manufacturer allowed to wait so long to contact us about such a serious safety issue? Furthermore, why aren't they required to pay for us to rent comparable vehicles until they are able to fix the issue? Not being able to use the middle row of seats completely nullifies the utility of owning a minivan in the first place. What avenues are available to me for seeking recompense in this case?","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11708310,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/06/2025","dateComplaintFiled":"01/02/2026","vin":"5TDYRKEC1SS","components":"SEATS","summary":"The contact owns a 2025 Toyota Sienna. The contact received a notification letter related to NHTSA Campaign Number: 25V668000 (Seats). The local dealer was contacted and confirmed that parts were not yet available for the recall repair. The vehicle was not diagnosed or repaired. The dealer provided a loaner vehicle that did not meet the needs of the contact. The manufacturer was not contacted. The contact had not experienced a failure.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11708372,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/06/2025","dateComplaintFiled":"01/02/2026","vin":"5TDJSKFC1SS","components":"SEATS","summary":"I am writing to formally document Toyota's failure to provide a reasonable and lawful solution following the safety recall and was advised by my attorney that Toyota does not yet have a remedy available. Despite this, Toyota has offered only a $42/day reimbursement for a compact rental vehicle, which is wholly inadequate and functionally useless for my family. Toyota is effectively forcing us to choose between:  Operating an unsafe vehicle with my children and unborn child  Paying hundreds to thousands of dollars out of pocket for appropriate transportation This is not a reasonable or lawful position.   I also want to make clear that I am currently pregnant and due in April. The uncertainty surrounding this recall, the lack of a safe and appropriate vehicle, and the absence of a clear resolution timeline have caused significant and ongoing stress for me and my family during a medically sensitive time.   Reliable and safe transportation is not optional for us - it is essential for prenatal care, medical appointments, and daily needs for our children. Being told that there is no timeline for a repair, while simultaneously being offered only an inadequate compact rental vehicle, places an unreasonable burden on our family and creates unnecessary anxiety during my pregnancy.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11708003,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/07/2025","dateComplaintFiled":"12/31/2025","vin":"5TDJSKFC2SS","components":"SEATS","summary":"My 2025 Toyota Sienna is subject to Safety Recall 25TA12 involving suspect welds on second row seat rails. Toyota instructs that the second row seats not be used while the vehicle is in motion. No repair is available and no timeline has been provided.  Toyota has not provided a viable interim solution. Toyota coordinated outreach to multiple dealerships, all of which confirmed they cannot provide a comparable vehicle or accommodation. Toyota\u2019s only option is limited rental reimbursement, which does not restore equivalent seating capacity or function.  As a result, I am forced to either stop using the vehicle for its intended purpose or continue operating a vehicle Toyota has identified as unsafe to use as designed. Toyota has acknowledged the defect but has not mitigated the safety risk.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11708102,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/31/2025","dateComplaintFiled":"12/31/2025","vin":"5TDCSKFC4SS","components":"SEATS","summary":"Toyota is completely unwilling to provide a rental vehicle unless I leave the recalled Toyota sienna on their lot for an indefinite period. They are not willing to let me perform any kind of maintenance while it is in their care and I am not allowed to keep the vehicle in my home to Provide proper storage. The dealer is not willing to provide any sort of maintenance or care as well. When escalating this to toyota corporate, they didn\u2019t even dignify me with a response. They simply just closed the report and are refusing to provide me with any form of written denial.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11707837,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/30/2025","dateComplaintFiled":"12/30/2025","vin":"5TDCSKFC8SS","components":"SEATS","summary":"The contact owns a 2025 Toyota Sienna Hybrid. The contact received notice of NHTSA Campaign Number:\u00a025V668000(Seats); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11707699,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/29/2025","dateComplaintFiled":"12/30/2025","vin":"5TDESKFC9SS","components":"SEAT BELTS","summary":"Relatively new Toyota Sienna, bought 6 weeks ago and currently at 1300 miles.  Passenger side 2nd row seat belt inexplicably became stuck and would not retract, making that seat unusable as the seat belt was no longer able to safely restrain a passenger.  No accidents or unusual incidents were noted.  This was completely unexpected and random following a routine short-distance errand.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11707914,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/08/2025","dateComplaintFiled":"12/30/2025","vin":"5TDCSKFC9SS","components":"SEATS","summary":"I am submitting this complaint regarding Safety Recall 25TA12 (Interim Notice 25TB12) for my 2025 Toyota Sienna XLE Woodland Edition, VIN available upon request.  Toyota has acknowledged that the second-row seat rails may have improper weld penetration, creating a risk that the seats may lose structural integrity in certain high-speed collisions, increasing the risk of injury. Toyota has issued written instructions advising that no one should sit in or use a child restraint in any second-row seat while the vehicle is in motion, and has also issued a stop sale, indicating Toyota\u2019s determination that the vehicle should not be sold or delivered in its current condition.  There is no repair remedy available, no parts, and no estimated timeline for correction.  Because this vehicle is used to transport four young children in car seats, Toyota\u2019s instructions render the vehicle unsafe and unusable for its intended purpose. I have complied with Toyota\u2019s guidance and removed the vehicle from service.  The vehicle has been out of service continuously since October 8, 2025 through today, December 30, 2025, totaling 84 calendar days and 60 business days with no repair attempt possible due to Toyota\u2019s inability to provide a remedy.  Toyota has stated that a loaner vehicle substitutes for safe seating; however, loaners do not correct the underlying defect, do not restore the vehicle\u2019s certified safety condition, and do not eliminate the ongoing risk or loss of use of the purchased vehicle. Toyota continues to sell similarly equipped vehicles while leaving affected owners without a path to repair.  I am requesting NHTSA review whether Toyota\u2019s handling of this recall\u2014including extended delays with no remedy, reliance on stop-use instructions, and indefinite loss of safe use\u2014meets federal safety obligations and adequately protects consumers and child passengers.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11707591,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2025","dateComplaintFiled":"12/29/2025","vin":"5TDESKFC7SS","components":"STRUCTURE","summary":"The second-row seat rails on my 2025 Toyota Sienna were manufactured with improper welds that can fail in a high-speed collision, potentially causing the seats to lose structural integrity and increasing the risk of severe injury.  Safety Risk and Hardship: Due to this defect, Toyota has recommended that no passengers sit in the second row and no child restraints be used in these seats until a remedy is performed. I have been awaiting a remedy for over 70 days, during which time the vehicle's primary utility as a high-capacity family transport has been compromised. This creates a severe accessibility and safety hardship, as I am unable to safely transport my family or use child safety seats in the designated locations. Forcing passengers into the third row, which does not accommodate three carseats side-by-side, is not a safe long-term alternative for our family, especially as at [XXX]  pregnant, and soon to be postpartum with a XXX and two XXX in carseats.  Reproducibility and Inspection: The safety defect was confirmed by the manufacturer (Recall numbers 25TB12 and 25TA12) and by my local authorized dealer upon notification. While the vehicle is available for inspection, the manufacturer has acknowledged the defect is due to incorrect weld machine settings at the factory.  Symptoms and Warnings: There were no warning lamps or messages prior to the recall notification. The issue was discovered by the manufacturer during internal testing between July and August 2024 and publicly announced in October 2025. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11707597,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2025","dateComplaintFiled":"12/29/2025","vin":"5TDJSKFC8SS","components":"SEATS","summary":"The seats have had an excessive rattling noise since buying the car, dealer was informed and was told that it was expected. Now there has been a safety recall with no remedy in sight for over two months. Not being able to use the middle seats on a brand new car for this long is unnacceptable.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11707216,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/07/2025","dateComplaintFiled":"12/27/2025","vin":"5TDYRKEC9SS","components":"SEATS","summary":"The 2nd row seats have failed to provide a knowing safe place for passengers to ride. Toyota has known about this issue since October 7, 2025 (81 days) and there is no remedy. I cannot drive my brand new van due to the safety issue (the possibility of the seats become detached in collisions) as I use my car to transport toddler family member and need to utilize the 2nd row seat; due to mobility issues I cannot place the toddler in the 3rd row seat. Toyota has been able to fix the issue to continue to make and sell 2026 7 passenger vehicles in my area as confirmed by local dealers.  The problem has been acknowledge by my local Toyota dealer, as well as Toyota USA.  My van has not been inspected by anyone.  I had no problems with my van prior to the notification of this recall.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11706692,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/23/2025","dateComplaintFiled":"12/23/2025","vin":"5TDZSKFC6SS","components":"ELECTRICAL SYSTEM,SEATS","summary":"On [XXX], I purchased a new Toyota Sienna 2025 from Toyota Pasadena. The car has had frequent \u201ccheck rear seat\u201d and \u201ccheck 3rd row seat\u201d alerts everyday I drive. I have contacted Toyota Motors a few times since May, 2025, and visited Toyota Pasadena countless times to solve this error since April, 2025. After their \u201calarm specialist\u201d checked my vehicle, they started to intentionally ignore my repair request.    It seems Toyota knows the problem but couldn\u2019t fix it in an easy and cheap way. Toyota Pasadena always insisted on me seeing their alarm specialist OFF THE RECORD, rather than accepting my vehicle for repair, so they can avoid Lemon Law punishment. When I contacted Toyota Motor a few times, they always pushed me back to Toyota Pasadena and ignored my request to have other dealers\u2019 or the engineers fix my Sienna. I have been trapped in this endless fraud loop wasting time for a year.     I have a [XXX]  daughter. With this error not being fixed, I can\u2019t risk putting my daughter and her seat on the rear seat. I was forced to buy another SUV, which created significant financial stress along with the stress of being pushed away between Toyota Motor and Toyota Pasadena over and over again. The bottomline is I need to make sure the rear seat is safe because my family\u2019s lives are on the line. They shouldn\u2019t intentionally hide the safety issue and forced me to accept the risk.     It\u2019s a new car in the original condition that Toyota Pasadena handed me. Everything on this vehicle was installed by Toyota Motor and Toyota Pasadena before it was handed to me.    I already requested that if it's alarm bugs they cannot fix, they can remove the faulty alarm with a refund. I only want a safe vehicle. But they rejected me. The vehicle still makes random alarms and shows the \u201ccheck rear seat\u201d today and everyday. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11706792,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/22/2025","dateComplaintFiled":"12/23/2025","vin":"5tdyrkec5ss","components":"SEATS","summary":"The second-row seats in my 2025 Toyota Sienna are completely unusable due to an open safety recall (25V668). We purchased this minivan for our family of four children, and the second row is essential for safely transporting them. It has been several months since the recall was announced in October, and we are still unable to use these seats. The inability to use the second row affects our family\u2019s safety and daily logistics, forcing us to rely solely on the third row, which is unsafe or impractical for our children. We have not had a crash, fire, injury, or police report, but this recall significantly limits the safe use of our vehicle.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11706523,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/07/2024","dateComplaintFiled":"12/22/2025","vin":"5TDYRKEC5SS","components":"SEATS","summary":"The contact owns a 2025 Toyota Sienna. The contact had received a recall letter from the manufacturer for NHTSA Campaign Number: 25V668000 (Seats). The contact called the local dealer and was informed that the remedy was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11706606,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/07/2025","dateComplaintFiled":"12/22/2025","vin":"5TDJRKEC7SS","components":"SEATS","summary":"There has been a recall on my vehicle since October 7, 2025. Toyota has just sent me notification via mail the week of December 20, 2025. I drive 4 children and two of them are in the middle row (which is what the recall is about) in car seats. I have called the dealership many times and they are not doing anything to assist me. According to the recall, it states to not sit or use a child restraint in the second-row seats while the vehicle is moving until the remedy is performed---- the remedy isn't even available yet and hasn't been since October. So am I just not supposed to drive my kids to school and daycare?","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11706327,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/15/2025","dateComplaintFiled":"12/20/2025","vin":"5TDCSKFC7SS","components":"UNKNOWN OR OTHER","summary":"The manufacturer has issued a 'Do Not Occupy' warning for the second row of my 2025 Sienna (Recall 25V668). As this is a family minivan, the vehicle is now unsafe for its intended purpose. No remedy is available, and Toyota has provided no timeline for repair. I am seeking a buyback due to indefinite safety impairment.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11706057,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/07/2025","dateComplaintFiled":"12/19/2025","vin":"5TDXRKEC4SS","components":"SEATS","summary":"I have 2 babies that HAVE to sit in the 2nd row!  I need the Remedy fixed ASAP!!!","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11706156,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/19/2025","dateComplaintFiled":"12/19/2025","vin":"5TDZSKFC1SS","components":"SEATS","summary":"The contact owns a 2025 Toyota Sienna. The contact received notification of NHTSA Campaign Number: 25V668000 (Seats); however, parts to do the recall repair were not yet available. The local dealer was contacted and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11705886,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/18/2025","dateComplaintFiled":"12/18/2025","vin":"5TDZSKFC7SS","components":"SEATS","summary":"The contact owns a 2025 Toyota Sienna. The contact received notification of NHTSA Campaign Number: 25V668000 (Seats); however, the part to do the recall repair was not yet available. The manufacturer was contacted, and the contact was informed that parts were not yet available for the recall repair. The contact was informed that there was no timeline for parts availability. The contact had not experienced a failure.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11705574,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/10/2025","dateComplaintFiled":"12/17/2025","vin":"5TDJSKFCXSS","components":"SEATS","summary":"The contact owns a 2025 Toyota Sienna. The contact received notification of NHTSA Campaign Number: 25V668000 (SEATS). However, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and informed the contact not to use the second-row seats. The contact stated that due to the recall, the car seat for the newborn had to be placed on the rear seat. The contact believed that the temporary solution offered by the manufacturer was not suitable, since the contact also owns a big dog. The dealer stated that a rental vehicle would be provided once the remedy was available. The contact had not experienced a failure.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11705577,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/07/2025","dateComplaintFiled":"12/17/2025","vin":"5TDZSKFC4SS","components":"SEATS","summary":"The contact owns a 2025 Toyota Sienna. The contact received notification of NHTSA Campaign Number: 25V668000 (Seats). The contact called the local dealer and the manufacturer for updates on parts availability and was advised by the dealer and the manufacturer that the remedy was still being developed. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11705615,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/12/2025","dateComplaintFiled":"12/17/2025","vin":"5TDYRKEC4SS","components":"SEATS","summary":"My vehicle is subject to an active safety recall involving the second-row seat rail welds. According to the manufacturer\u2019s official recall notice, the remedy is not yet available and there are current usage restrictions advising that no occupants should sit in the second-row seats and that no child restraints should be used in those seats until the repair is completed.  This condition creates a safety risk because the second-row seating positions cannot be safely used, which limits passenger seating and prevents proper use of child safety seats. The manufacturer has confirmed that the recall remains in interim status and that no repair or alternative remedy is currently available.  The issue has been confirmed by the manufacturer through an official safety recall. No warning lamps or messages appeared prior to this issue, as it was identified through the recall process rather than a vehicle malfunction during operation.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11705668,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/05/2025","dateComplaintFiled":"12/17/2025","vin":"5TDCSKFC3SS","components":"SEATS","summary":"There is a recall from October 5 2025 regarding second row seats that are mounted on seat rails that may have been improperly welded. They recommend not to have anyone sit in that row or use child restraints. How is there no remedy at this time?? Who can have their passengers sit in the third row and avoid sitting at the second row. This is negligence from Toyota and should have a remedy right away. We bought this car in March 2025 and have been driving our two boys around for several months until being notified of this recall! How can you expect someone not to use the second row seats for months without an answer particularly a minivan.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11705734,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/01/2025","dateComplaintFiled":"12/17/2025","vin":"5TDJRKEC0SS","components":"SEATS","summary":"Vehicle: 2025 Toyota Sienna Issue Type: Safety Recall / Inadequate Manufacturer Remedy Location: California  Complaint:  Toyota has issued a safety recall for my 2025 Toyota Sienna due to improperly welded second-row seat rails. Toyota and the dealership have instructed us not to use the second-row seats because of potential safety risks in a crash.  At this time, Toyota has no remediation or repair timeline, making the vehicle unsafe and unusable for its intended purpose as a family minivan.  Toyota is offering a rental reimbursement cap of $42 per day, which in California only covers a compact or small sedan. This does not provide a comparable or safe alternative vehicle for a family that requires second-row seating. As a result, we are unable to safely transport our family while Toyota delays a repair.  Dealerships in our area do not have loaner vehicles and rely on third-party rental agencies (Enterprise). Toyota has stated they will not cover the cost of a vehicle comparable in size or seating capacity, placing the financial burden on the consumer despite the vehicle being subject to a safety recall.  This situation effectively leaves us without a safe vehicle, despite owning a new car under warranty, due to: \u2022A known safety defect \u2022Explicit guidance not to use key seating \u2022No available repair \u2022Inadequate manufacturer accommodation  I am requesting NHTSA review Toyota\u2019s handling of this recall, including whether the rental accommodation offered meets reasonable safety and usability expectations for affected families.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11705333,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/07/2025","dateComplaintFiled":"12/16/2025","vin":"5TDJSKFC1SS","components":"SEATS","summary":"The contact owns a 2025 Toyota Sienna Hybrid. The contact had received a recall notice for NHTSA Campaign Number: 25V668000 (Seats); however, the part to do the recall repair was not yet available. The contact stated that the use of the second row seats was essential to secure the car seats of her children. The contact stated that the local dealer and the manufacturer were contacted and was advised that the recall remedy was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11705342,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/16/2025","dateComplaintFiled":"12/16/2025","vin":"5TDYSKFC7SS","components":"SEATS","summary":"The contact owns a 2025 Toyota Sienna Hybrid. The contact received notification of NHTSA Campaign Number:\u00a025V668000 (Seats); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11705349,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/07/2025","dateComplaintFiled":"12/16/2025","vin":"5TDCSKFC4SS","components":"SEATS","summary":"The contact owns a 2025 Toyota Sienna Hybrid. The contact received notification of NHTSA Campaign Number: 25V668000(Seats); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11705371,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/06/2025","dateComplaintFiled":"12/16/2025","vin":"5TDJSKFC2SS","components":"SEATS","summary":"Second row seats are recalled in Sienna because of faulty welds on rails. Both the dealership and Toyota Brand Engagement Center have not been able to help us. It had been 2.5 months and there is no fix. Why is Toyota putting their manufacturing mistakes on their customers? The car is essentially not functional because we need the second row to fully fit our family in the car. Toyota mailed a recall notice for the first time and it was received yesterday (2.5 months post recall). Toyota should have mailed this notice as soon as the recall was issued.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11705404,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/08/2025","dateComplaintFiled":"12/16/2025","vin":"5TDESKFC8SS","components":"SEATS","summary":"Toyota has issued a recall 25V-668 that affects the second row seat rails and suspect welding of them.   The defect involves the seat rail assemblies, which may not be properly welded and could allow the second-row seats to detach or move unexpectedly, particularly during a crash or sudden stop. This presents a safety risk to vehicle occupants. Toyota has recommended no one sit in or use a child restraint in the second-row seats while the vehicle is moving until the remedy is performed on the vehicle.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11705046,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/07/2025","dateComplaintFiled":"12/15/2025","vin":"5TDYRKEC7SS","components":"SEATS","summary":"My 2025 Toyota Sienna is subject to Safety Recall 25TA12 for improperly welded second-row seat rails that may fail and provide inadequate occupant protection in a crash. This is a serious safety defect involving the seats used by my children.  The recall was issued on October 7, 2025. More than 60 days have passed and Toyota has not provided an available remedy or repair. Multiple dealerships have confirmed that no parts or repair procedure are available.  Toyota Corporate initially stated they would locate or authorize a temporary replacement vehicle within 24 hours but failed to follow up. I was later told Toyota Corporate cannot provide or reimburse alternative transportation, leaving me without a safe way to transport my children.  The vehicle cannot be safely used as intended while the recall remains open, and the manufacturer has not provided a remedy or safe accommodation. I am submitting this complaint due to the unreasonable delay in providing a safety recall fix and lack of transportation alternatives.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11705049,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/13/2025","dateComplaintFiled":"12/15/2025","vin":"5TDCSKFC3SS","components":"SEATS","summary":"Toyota issued a safety recall on my Toyota Sienna advising not to use the middle-row seats due to weld failures in high-speed crashes. Toyota has no repair remedy, no loaner vehicles, no rental assistance, and no replacement option. I have young children and cannot safely use the vehicle for its intended purpose. Toyota is leaving families without safe transportation.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11705115,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/15/2025","dateComplaintFiled":"12/15/2025","vin":"5TDCRKEC0SS","components":"SEATS","summary":"The contact owns a 2025 Toyota Sienna. The contact received notification of NHTSA Campaign Number 25V668000 (Seats); however, parts to do the recall repair were not yet available. The vehicle was taken to the dealer but was not diagnosed or repaired. The dealer confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time to complete the recall repair. The contact had not experienced a failure.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11705117,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/15/2025","dateComplaintFiled":"12/15/2025","vin":"5TDDRKEC5SS","components":"SEATS","summary":"The contact owns a 2025 Toyota Sienna. The contact received notification of NHTSA Campaign Number: 25V668000 (Seats), and the vehicle was taken to the dealer for the recall repair; however, the part to do the recall repair was not yet available. The contact stated that the vehicle had been with the dealer since October 9, 2025. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was contacted several times and was made aware of the issue. The contact had not experienced a failure.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11705118,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/07/2025","dateComplaintFiled":"12/15/2025","vin":"5TDKSKFC2SS","components":"SEATS","summary":"The contact owns a 2025 Toyota Sienna. The contact received notification of NHTSA Campaign Number: 25V668000 (Seats). The contact had been in contact with a local dealer and was advised that the part was not yet available for the recall repair. The contact had called the manufacturer and was informed that the part to do the recall repair was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11705119,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/07/2025","dateComplaintFiled":"12/15/2025","vin":"5TDESKFC9SS","components":"SEATS","summary":"Received recall notice on our van in Oct 2025. The recall recommends that no one sit in or use a child restraint in the second row seats. This is not possible for my family. I have 3 children in car seats and the 3rd row does not fit all 3 car seats across. The reason I purchased my van was for the 3rd row accessibility.  The recall went out in October and it is now December 2025 and there is still no remedy. 3 months on an important safety recall with no remedy is unacceptable.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11704924,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/07/2025","dateComplaintFiled":"12/14/2025","vin":"5TDJSKFC6SS","components":"STRUCTURE,SEATS,UNKNOWN OR OTHER","summary":"See recall above. We just spent $55,000 on this vehicle in order to safely transport and travel with our two year old and newborn.  The fact that Toyota does not have a remedy available for this major issue is completely unacceptable.  The recall notice states that our only current \"remedy\" is to not use the second row seats, which is not feasible since child safety seats only safely install in the second row.  This so called \"remedy\" is absolutely unreasonable, illogical and irrational.  It essentially renders our $55,000 vehicle unusable, which constitutes a significant financial loss for my family.  I am making a loss of use claim - Toyota's response that it does not have a remedy available now for such a significant safety problem is outrageous.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11704956,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/07/2025","dateComplaintFiled":"12/14/2025","vin":"5TDJRKEC2SS","components":"STRUCTURE,SEATS","summary":"UNKNOWN  Dear Toyota Motor Sales, U.S.A., Inc. Consumer Affairs Department: I am writing to formally demand a full buyback and refund for the above-referenced 2025 Toyota Sienna (the \"Vehicle\") under the Arkansas New Motor Vehicle Quality Assurance Act (the \"Arkansas Lemon Law\"), Ark. Code Ann. \u00a7\u00a7 4-90-401 et seq. The Vehicle is subject to a critical safety recall (25TA12, with interim notice 25TB12) involving improperly welded second-row seat rails, which poses a substantial risk to the safety of myself, my passengers, and others on the road. As of the date of this letter, Toyota has issued no remedy for this defect and provided no estimated timeframe for when a repair will become available. This renders the Vehicle unusable for its intended business purpose and out of service indefinitely, in violation of the implied warranties of merchantability and fitness for a particular purpose, as well as the express warranties provided with the Vehicle. Background and Defect: I purchased the vehicle on [XXX], new from Landers Toyota NWA, Rogers AR for $49,058. The Vehicle has been registered and primarily used in Arkansas since acquisition. On or about October 7, 2025, Toyota issued Recall 25TA12, notifying owners that the second-row seats in certain 2025 Sienna models, including my VIN , are mounted on seat rails that may have been improperly welded. This defect could cause the seats to detach during a crash, increasing the risk of injury or death. An interim notice (25TB12) followed, confirming the issue but explicitly stating that no repair remedy is currently available and no loaner vehicles or temporary fixes are being provided. Since receiving notice of the recall, the Vehicle has been effectively out of service for safe operation. I cannot, in good conscience, use this vehicle with a known safety defect that compromises occupant protection in the event of an accident. Toyota has failed to provide any repair, temporary solution, or estimated completion date, leaving me without a functional vehicle for commercial purposes. As of today, the Vehicle has been out of service for approximately 21 days due to this unresolved nonconformity, and with no remedy in sight, it will soon exceed the 30-day threshold under Arkansas law. Violation of Arkansas Lemon Law: Under the Arkansas Lemon Law, a \"nonconformity\" includes any defect that substantially impairs the use, value, or safety of the Vehicle (Ark. Code Ann. \u00a7 4-90-403(6)). The seat rail defect clearly meets this definition, as it directly endangers passenger safety and renders the Vehicle unfit for ordinary use. Ark. Code Ann. \u00a7 4-90-410(a) establishes a rebuttable presumption that Toyota has had a reasonable number of attempts to repair the nonconformity\u2014and thus must provide a refund or replacement\u2014under the following conditions, among others: (2) The vehicle is out of service by reason of repair, or attempt to repair, any nonconformity for a cumulative total of thirty (30) calendar days. In this case, no repair is possible because Toyota has not developed or authorized a remedy. However, the Vehicle is undeniably \"out of service\" due to the inability to address this safety-critical defect, and the indefinite delay ensures it will remain so well beyond 30 calendar days. Courts interpreting similar lemon laws have held that irremediable safety recalls qualify vehicles as \"out of service\" from the date the owner is notified, as the owner reasonably withholds use until the hazard is resolved (see, e.g., analogous interpretations under federal Magnuson-Moss Warranty Act, 15 U.S.C. \u00a7 2301 et seq., which supplements state lemon laws). Toyota's failure to provide a repair within a reasonable time triggers the presumption of a \"lemon\" under \u00a7 4-90-410(a)(2), entitling me to the remedies outlined in Ark. Code Ann. \u00a7 4-90-412. Additionally, pursuant to Ark. Code Ann. \u00a7 4-90-405, INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11704964,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2025","dateComplaintFiled":"12/14/2025","vin":"5tdjrkec5ss","components":"SEATS","summary":"NHTSA Recall # 25V-668 Toyota Recall # 25TA12 (Interim Notice: 25TB12)  This is a major recall since October and Toyota is just trying to waste time and making it sound like a minor issue instead of providing an immediate solution.  Not having second-row seats welded properly is a MAJOR safety issue! Unfortunately, my brand new vehicle, bought in June, is involved in this MAJOR recall and Toyota is still forcing me to drive it with the defect.   It has been almost 3 months since the recall and still no solution from Toyota. Since there is still no solution, Toyota should buy-back all affected vehicles and provide with the same make and model vehicle but without any issue, give chance to the owners to upgrade, or give the full money back to the owners.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11704893,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/13/2025","dateComplaintFiled":"12/13/2025","vin":"5TDKRKECXSS","components":"SEATS","summary":"Hi, I received a letter about a recall (NHTSA recall no. 25V-668 / Toyota recall no. 25TA12). Toyota currently does not have a remedy for this situation. I believe that this is unacceptable because my vehicle is currently being used as a for hire vehicle with a wheel chair ramp Modification in new york city. Without being able to use the 2nd row seats it would not make sense to use it as a taxi.  I called Toyota\u2019s helpline (888-270-9371) and the representative informed me that they have no estimated date of when a remedy would be available. I believe that in the interest of passenger\u2019s safety, there should atleast be an inspection program in order to verify if a problem exists. The intention of this claim is to inform that a remedy has not been provided in a timely manner. I am hoping that a remedy is provided asap.  Regards, [XXX]  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11704755,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/12/2025","dateComplaintFiled":"12/12/2025","vin":"5tdyrkec6ss","components":"SEATS","summary":"NHTSA Recall 25V-668, Toyota 25TA12.   They state: \u201cToyota recommends no one sit in or use a child restraint in the second row seats while the vehicle is moving until the remedy is performed on the vehicle\u201d  They haven\u2019t provided a remedy.   I have two children requiring car seats Second row is prohibited per their directive Third row is operationally impossible for [XXX]  infant: monitoring breathing, choking, and emergency access requires full vehicle exit and side door access.  Front seat is prohibited (no manual airbag cutoff, automatic system won\u2019t deactivate for infant weight)  Vehicle has zero compliant seating positions.   Toyota has not provided a safe path forward.    INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11704757,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/12/2025","dateComplaintFiled":"12/12/2025","vin":"5TDESKFCXSS","components":"SEATS","summary":"The contact owns a 2025 Toyota Sienna. The contact received notification of NHTSA Campaign Number: 25V668000 (Seats); however, parts for the recall repair were not yet available. The local dealer was contacted and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11704484,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/06/2025","dateComplaintFiled":"12/11/2025","vin":"5TDJSKFC2SS","components":"STRUCTURE,SEATS","summary":"We were notified by Toyota that the second row seat rails had incomplete welds. Toyota recommended no one ride in the second row, and no child car seats should be installed in the second row. This greatly impacts the use and safety of the vehicle for our family of five. Additionally, the value of the vehicle has been impacted. Dealerships are not willing to give fair value for a trade-in because they know the vehicle will sit on their lot for an unknown amount of time before the repair is available. At this time (now 60+ days since the recall was announced), Toyota has not released the remedy and there is no timeline for the completion of these repairs.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11704158,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/10/2025","dateComplaintFiled":"12/10/2025","vin":"5TDKSKFC7SS","components":"SEATS","summary":"The contact owns a 2025 Toyota Sienna. The contact received notification of NHTSA Campaign Number: 25V668000 (SEATS); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11704219,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/10/2025","dateComplaintFiled":"12/10/2025","vin":"5TDYRKEC9SS","components":"SEATS","summary":"The contact owns a 2025 Toyota Sienna. The contact stated that a recall letter for the NHTSA Campaign Number: 25V668000 (SEATS); had not yet been mailed, and that the manufacturer had exceeded the 60-day limit to mail the letters to a vehicle owner about the recall. The manufacturer was notified of the issue confirmed that recall letters had not yet been mailed. The local dealer was not contacted.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11704246,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/10/2025","dateComplaintFiled":"12/10/2025","vin":"5TDCSKFC6SS","components":"SEATS","summary":"The contact owns a 2025 Toyota Sienna. The contact received notification of NHTSA Campaign Number: 25V668000 (Seats); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not yet taken possession of the vehicle since the vehicle was purchased. The manufacturer was made aware of the issue. The contact had not experienced a failure.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11704283,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/10/2025","dateComplaintFiled":"12/10/2025","vin":"5TDZSKFC2SS","components":"SEATS","summary":"The contact owns a 2025 Toyota Sienna. The contact received notification of NHTSA Campaign Number: 25V668000 (SEATS); however, the part to do the recall repair was not yet available. The local dealer was contacted. The vehicle remained at the dealer unrepaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 6,900.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11704328,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/07/2025","dateComplaintFiled":"12/10/2025","vin":"5TDDSKFC4SS","components":"SEATS","summary":"There has been an active recall notice since Oct 7 about the rear seats not being properly welded. There is still no updated information about when a remedy will be available.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11704333,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/07/2025","dateComplaintFiled":"12/10/2025","vin":"5tdyskfc9ss","components":"SEATS","summary":"It has been over 60 days since the recall was announced. There is currently no repair available and no estimate of when a repair will be available. I have been notified of the recall through the Toyota app, but have received nothing in the mail. Totoya representatives confirmed that my vehicle is affected. The welding on the middle seats may be compromised, making the middle seats unusable. This is greatly affecting not only the safety of the vehicle, but its use as well, since it is in essence now only a 5 passenger vehicle. I requested a buy-back on my two month old car from Toyota but the claim was denied.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11703628,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/08/2025","dateComplaintFiled":"12/08/2025","vin":"5TDERKEC0SS","components":"VISIBILITY","summary":"The drivers side mirror vibrates causing distortion that makes it difficult to judge distances on highways. This issue seems to be a structural defect in the door not the mirror. Multiple people are complaining about this. Many have had the mirror replaced only to still experience the issue myself included. I have test drove two brand new 2025 Sienna and the issue was present there as well. It is very much a safety issue.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11703749,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/08/2025","dateComplaintFiled":"12/08/2025","vin":"5TDJRKEC1SS","components":"SEATS","summary":"The contact owns a 2025 Toyota Sienna. The contact received notification of NHTSA Campaign Number: 25V668000 (Seats); however, parts were not yet available for the recall repair. The contact had two special needs children, who required both seats to be available. The contact's daughter used the middle seat, and the son used the rear seat. The contact stated that there was a major concern for the safety of the children with the defective seats. The contact stated that the children required individual seats. The contact stated that the vehicle was purchased to accommodate the contact's son and to secure the children with their special requirements and needs while being driven. The manufacturer was made aware of the failure, and a case was filed. In addition, the contact was informed that there could be no assistance for approximately 60 days after the complaint was filed. The contact had not experienced a failure.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11701433,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/25/2025","dateComplaintFiled":"11/25/2025","vin":"5TDXRKEC9SS","components":"SEATS","summary":"The contact owns a 2025 Toyota Sienna. The contact received notification of NHTSA Campaign Number: 25V668000 (Seats); however, the part to do the recall repair was not available. The contact was unable to use the second-row seats for her minor children due to the recall. The manufacturer was made aware of the concern. The contact had not experienced a failure.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11697593,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/27/2025","dateComplaintFiled":"11/05/2025","vin":"5TDESKFC4SS","components":"UNKNOWN OR OTHER","summary":"The sunroof leaks. Took vehicle to dealership. Was told they saw drops of water around the light housing. This could cause an electrical malfunction which could be a safety hazard.  They could not find the source of the leak. There are other 2025 Sienna owners talking about their sunroofs also leaking.  Thank you.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11697628,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/24/2025","dateComplaintFiled":"11/05/2025","vin":"5TDJRKEC4SS","components":"VISIBILITY","summary":"Driver side mirror causes driver to be nauseous and eyesight to be distorted","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11696584,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/29/2025","dateComplaintFiled":"10/30/2025","vin":"","components":"SEATS","summary":"The contact called on behalf of the owner of a 2025 Toyota Sienna. The contact was a subcontractor driver for VIA Transportation. The contact heard about a Toyota recall, and upon further investigation on the NHTSA website, the contact came across NHTSA Campaign Number: 25V668000 (SEATS). However, the part to do the recall repair was not yet available. The contact stated that the company rented fleet vehicles from Avis. The contact stated that some of the rented vehicles had recalls associated with the VIN. The contact stated that she was released from her job due to the complaints submitted about safety issues. The contact stated that the other companies, Nomad Transit LLC, River North LLC, and VIA Transportation, failed to inform the drivers regarding the safety issues. The VIN was not available.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11695761,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/27/2025","dateComplaintFiled":"10/27/2025","vin":"5TDESKFC4SS","components":"UNKNOWN OR OTHER,LANE DEPARTURE","summary":"The blind spot warning only shows the flashing light in the side mirror but does not make an audible warning sound.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11695241,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/23/2025","dateComplaintFiled":"10/23/2025","vin":"5TDZSKFC7SS","components":"SEATS","summary":"The contact owns a 2025 Toyota Sienna. The contact received notification of NHTSA Campaign Number: 25V668000 (Seats); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11693424,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/14/2025","dateComplaintFiled":"10/14/2025","vin":"5TDYRKEC5SS","components":"VISIBILITY/WIPER","summary":"After very minor rainfall, my rear backup camera was not usable as water was dripping off of the edge of the door handle trim and it was getting on the lens. This is a complete design problem as there should be a drip edge.   You made it very difficult to properly pull up at a gas station pump and I was unable to get close to the pump because of how the lens was obscured by the water drops.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11692834,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/07/2025","dateComplaintFiled":"10/11/2025","vin":"5TDBSKFC6SS","components":"VISIBILITY/WIPER","summary":"Outer rear-view mirror on the driver side exhibits a vibration/shaking of the image. It is obvious and continuous vibration is observed typically on highway speeds of approximately 60mph or higher and lower speeds it is evident driving over slight bumps, concrete/asphalt road surfaces or bridges. Looking at the shaking image cause dizziness and it is even worse in night time with headlights from vehicles coming behind. It is annoyance to the point that makes you feel not to use the rear-view which can potentially put the vehicle and others in danger. Passenger side doesn't vibrate and makes it easy to notice the issue. Dealer inspected the mirror and said manufacturing issue and replaced it under warranty with no success is fixing underlying vibration issue. On the second visit, dealer denies the problem and says the mirror is replaced and operates according to toyota specification (it feels to us they do not care about the functionality). According to dealer they will do anything further only if Toyota release a TSB on this particular issue.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11692356,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/09/2025","dateComplaintFiled":"10/09/2025","vin":"5TDYRKEC2SS","components":"VISIBILITY","summary":"The contact owns a 2025 Toyota Sienna. The contact stated while driving 65 MPH, the sunroof glass shattered. There was no warning light illuminated. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The contact was informed that the VIN was not under recall. The manufacturer was not notified of the failure. The approximate failure mileage was 275.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11692369,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/13/2025","dateComplaintFiled":"10/09/2025","vin":"5TDZSKFC8SS","components":"VISIBILITY/WIPER","summary":"The drivers side exterior mirror shakes. This occurs during all driving, most notably over bumpy roads and at highway speeds. The passenger side mirror does not have this problem.  Because of the shaking, it is distracting when driving as it appears there is movement in the mirror. Additionally, it causes a distortion from the constant movement.  The vehicle was purchased in June 2025 and has occurred since day 1.  The vehicle was in the dealer on 9/30/25 and noted the issue, stating there is nothing physically wrong with the mirror but did agree with the assessment. They said this is common on vehicles (they see the complaint a lot) but Toyota has not acknowledged it so there is no fix and appears to be a manufacturing defect.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11691761,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/29/2025","dateComplaintFiled":"10/07/2025","vin":"5TDESKFC2SS","components":"SERVICE BRAKES","summary":"When i am driving from high speed and trying to use my brakes, the whole rear car will start shaking around 48/45 miles per hour , I can hear our car seat from our baby how it makes vibrating noises and i can see my both door mirrors they're shaking too, and when it drops to 40mil per hour the shaking goes away. Went to the local Toyota dealer 3 times and they're saying that's normal.  Very disappointed with a brand new car. We have another new car and doesn't do that for sure... Called Toyota national, open a case and they're saying, mechanic can't find anything wrong. They should drive this car for a longer distance and they will know for sure what I am talking about.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11689178,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/23/2025","dateComplaintFiled":"09/23/2025","vin":"","components":"STRUCTURE","summary":"The contact owns a 2025 Toyota Sienna Hybrid. The contact stated that the rear liftgate appeared to show a design flaw, and the left and right sides of the liftgate appeared to be misaligned. The contact stated that the liftgate door was difficult to open manually or electronically. Several dealers were made aware of the failure on several occasions, but were not offered any assistance. The vehicle was taken to an independent mechanic who acknowledged the failure. The independent mechanic stated that the entire back panel was warped and that the door hinges were misaligned. The manufacturer was notified of the failure on three separate occasions but offered no assistance. The vehicle was not repaired. The failure mileage was approximately 10,000. The VIN was not available.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11688111,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/11/2025","dateComplaintFiled":"09/18/2025","vin":"5TDJRKEC8SS","components":"SEAT BELTS,SEATS","summary":"Driver side passenger 2 nd row seat belt stopped working. Won't clip as needed leaving us unable to use seat. This is a safety issue as we are not able to use the seat as needed as one is not able to strap in. This triggers the sensor and this a driving violation.  Problem has been reported. Vehicle has been reported and still pending to be replaced. Unkown when issue can be resolved.   Passenger seat on the second row was stuck upon purchase. Dealer made aware. they claimed a sock was stuck on railing which was not possible as issue was reported before they could schedule for vehicle to be inspected. Such sock did not exist when incident was reported.  Sock was not purchased until day before taking vehicle to schedule appointment. Tension is still there but agency said it is working properly.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11685450,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/05/2025","dateComplaintFiled":"09/06/2025","vin":"5TDCSKFC7SS","components":"VISIBILITY/WIPER","summary":"The driver side mirror vibrates at highway speed enough as to make it useless to observe cars behind you. Moving the mirror around does not help.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11683212,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/28/2025","dateComplaintFiled":"08/26/2025","vin":"5TDZSKFCXSS","components":"VISIBILITY","summary":"Wobbling vibration on exterior mirror, driver side. It looks like incoming vehicles shake sideways. This happens on any bumpy road and it is easier to observe at highway speeds. Also, every time I close the door, mirror shakes as it its loosely attached.  Driverside mirror has too much play and shakes.  There is no issue with play and shakes with passenger side mirror.   Purchased on [XXX]   Vehicle is available for inspection.   The distorted image resulting from mirror wobbling affects driver's awareness of surroundings, visibility gets worse at nights/rain due to blurred lights. This can lead to an accident. My intuition when I first noticed was going to be a cold break, but I realized that it was the mirror wobbling causing it. The car coming behind was far enough and I was able to react.  Summary of actions and requests to Toyota: I went to my dealership Crestmont Toyota, Pompton Plains, NJ and they have confirmed the play and wobble issue, however, they said it's the same thing with other 3 Sienna's they had on LOT. Dealership informed that this is how its manufactured and they can't do anything until TOYOTA issues a recall for this problem.   First occurrence: Day one, driving back from the dealership.   INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11680131,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/09/2025","dateComplaintFiled":"08/12/2025","vin":"5TDESKFC7SS","components":"UNKNOWN OR OTHER","summary":"Trunk hatch knocked out of alignment.  The dealership said it is because the door was closed when something was in the way.  If there was really something in the way it should've been picked up by the sensors.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11679544,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/25/2025","dateComplaintFiled":"08/09/2025","vin":"5TDESKFC8SS","components":"VISIBILITY","summary":"Driver side wing mirror vibrates at low speeds and worsens at highway speeds greatly affecting rear visibility. Passenger side has no vibration but drivers side is so severe it's difficult to make out anything in the mirror image.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11675915,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/30/2025","dateComplaintFiled":"07/24/2025","vin":"5TDJSKFC1SS","components":"SEATS","summary":"The seats in the car squeak and shake when passengers are not in them.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11673111,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/12/2025","dateComplaintFiled":"07/13/2025","vin":"5TDDSKFC4SS","components":"UNKNOWN OR OTHER","summary":"Moonroof on my new 2025 toyota sienna has water leaking in.  I've brought it to the dealership to try to resolve this.  They said they fixed it.  But I've just got a carwash and I still water leaking in. I have video of this. It shouldn't leak or be design to leak like the dealer said.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11670649,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/29/2025","dateComplaintFiled":"07/01/2025","vin":"5TDCSKFC5SS","components":"VISIBILITY","summary":"Driver side mirror is loose and is vibrating even at normal/slow speeds","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11669785,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/28/2025","dateComplaintFiled":"06/27/2025","vin":"5TDYRKEC5SS","components":"SEATS","summary":"I have a 2025 toyota sienna and the 3rd row seats is not locking when in the fold down position. While driving the 3rd row seats go from the stowed position into the seating position making loud noise.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11668664,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/31/2025","dateComplaintFiled":"06/23/2025","vin":"5TDJRKEC5SS","components":"UNKNOWN OR OTHER","summary":"I bought this vehicle brand new. I quickly realized that both rollers on the sliding doors were causing excessive noise, which I found out that many other owners have complained as well, when closing & opening. This is because of a poor assembly from Toyota as the rollers are not machined prefect painted & are either oversprayed or less sprayed causing gaps on the rollers. These gaps or uneven paints causes excessive noise when rollers are moved on their track. There are several new Sienna owners who are waiting to have this issue fixed as the parts are backordered. I had to make total of 4 trips to my local dealership to have the issue fixed. I can still hear a little bit of over excessive noise from one of the sliding doors. Toyota should immediately recall all the affected vehicle and have this issue fixed.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11668669,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/31/2025","dateComplaintFiled":"06/23/2025","vin":"5TDJRKEC5SS","components":"BACK OVER PREVENTION","summary":"I bought this van brand new. I quickly realized that the reverse camera view has some issues. I believe images are not clean and sharp, as it is supposed to, and has unreasonable amount of distortions. Cleaning the camera from outside didn't do anything. I also noticed that the bottom part of center blue alignment line is little bit to the right and not align with the top. I checked online and it appears that other owners are also suffering from this same issue. Toyota should recall all affected vehicle and fixed this issue as soon as possible as this is a major safety issue when backing up!","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11657057,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/27/2025","dateComplaintFiled":"04/27/2025","vin":"5TDCSKFC1SS","components":"STEERING,WHEELS","summary":"Purchased a **2025 Sienna XSE**  with severe alignment issues since new. After **two failed repair attempts** at Fort Bend Toyota, the steering is now worse, and they damaged my wheel without offering solutions. This is a **safety hazard**\u2014the car drifts dangerously at slow and highway speeds. The dealership dismissed my concerns, forcing me to escalate to **NHTSA** and **Toyota Corporate**. Avoid for serious mechanical issues\u2014safety clearly isn\u2019t their priority.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11651971,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/02/2025","dateComplaintFiled":"04/01/2025","vin":"5TDESKFC8SS","components":"SEATS,VISIBILITY","summary":"The drivers mirror shakes every bump you hit so everything looks blury going above 30mph. This is a huge safety concern as you can't see cars clearly in the mirror. One of the second row seats also shakes considerably. I have brought it to the dealer multiple times and they will not fix it.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11647225,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/09/2025","dateComplaintFiled":"03/09/2025","vin":"5TDDSKFC4SS","components":"VISIBILITY/WIPER","summary":"With the TV pulled down, there is absolutely no visibility though the rear view mirror even when adjusting the seat and mirror.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11644662,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/23/2025","dateComplaintFiled":"02/24/2025","vin":"5TDERKECXSS","components":"UNKNOWN OR OTHER","summary":"Driving roughly 60 mph on empty road with no cars in front. Sunroof was closed, and exploded with great force and 80% of the glass flew off. No objects impacted the sunroof prior to the sunroof exploding.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11642020,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/08/2025","dateComplaintFiled":"02/11/2025","vin":"5TDESKFC6SS","components":"VISIBILITY","summary":"Driver side mirror visibly rattles when driving, but even worse when on highway. Safety concern is that visibility is blurred when driving. Vehicle is available for further inspection.  Safety is put at risk since visibility becomes blurred when trying to change lanes.  Yes concern has been reproduced, however I was told Toyota won't declare a warranty issue because other Sienna's and models of Toyotas have similar issue.  Component has not been inspected by Toyota. However research I have done shows that Toyota is not acknowledging as a safety concern.  No warnings. I purchased the 2025 Sienna Van February 8, 2025. I noticed almost immediately when I left the dealership, and turned back around for the dealership to inspect.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11635506,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/05/2025","dateComplaintFiled":"01/12/2025","vin":"5TDESKFC3SS","components":"LATCHES/LOCKS/LINKAGES","summary":"Drivers and passengers front doors make the sound as if they unlock and lock. The manual lock lever will flip as well however the doors will not unlock. This happens randomly both while trying to exit the vehicle and enter. When locked inside you have to crawl over the console to get to a door that functions . This is a major concern if you are in an accident and cannot exit the vehicle. Dealer look at my vehicle but could not duplicate it. I have a video of this when it happens","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11634695,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/23/2024","dateComplaintFiled":"01/07/2025","vin":"5TDESKFC1SS","components":"VISIBILITY","summary":"Wobbling vibration on exterior mirror, driver side. It looks like incoming vehicles shake sideways. This happens on any bumpy road and it is easier to observe at highway speeds.   Purchased on [XXX]  Vehicle is available for inspection.  The distorted image resulting from mirror wobbling affects driver's awareness of surroundings, visibility gets worse at nights/rain due to blurred lights. This can lead to an accident. My intuition when I first noticed  was going to be a cold break but I realized that it was the mirror wobbling causing it. The car coming behind was far enough and I was able to react.  Summary of actions and requests to Toyota: Two dealerships in central Texas have confirmed the issue but case was dismissed. Details below.  1. Dealership 1: Issue acknowledged by shop foreman , mirror changed but this did not fix the issue. Opened case with Toyota Brans Engagement and requested to work with a different dealership. This is the dealership where the car was purchased. Report wrongly stating rattled noise they weren't willing to correct it and pushed me to sign.  2. Dealership 2:  Issue acknowledged again. Since mirror change did not fix issue shop foreman opened Dealer Product Request.  3. Current status:  On 1/3/25 Toyota Brand Engagement advocate called to say that even though the shop foreman at the 1st and 2nd dealerships acknowledged the problem, the resolution  was that it was a \"normal\" condition for the car. Case Reference #[XXX].  No warnings related to the problem.  First occurrence: Day one, driving back from the dealership. Conditions were probably not met during test drive (you need to pay attention, more on that in the body of the post). Confirmation on day 2 on another drive, all with less 2 digit mileage, perhaps low 100s.  Posting my case online has gotten 4 people reporting the same issue with cars since 2021 in multiple trims.    Similar issue on RAV4 reported on [XXX]    INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11627562,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2024","dateComplaintFiled":"11/26/2024","vin":"5TDJSKFC1SS","components":"SEATS","summary":"Headed seat barely warm","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11625111,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/07/2024","dateComplaintFiled":"11/14/2024","vin":"5TDZSKFC2SS","components":"UNKNOWN OR OTHER","summary":"The sliding doors will shut off after 60+ minutes of being left open. In order to close them afterwards, you must fight with the power closing mechanism which makes it incredibly slow to close. This is dangerous if someone is threatening you and you need to get in your car and close the door. Or if a swarm of bees is coming at you. It takes about 30 seconds to close the door when this happens. Toyota claims this is to save power but this makes no sense as an excuse as the rear. Liftgate can stay open indefinitely without problem.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]}]}