{"count":59,"message":"Results returned successfully","results":[{"odiNumber":11673809,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/13/2025","dateComplaintFiled":"07/15/2025","vin":"4T3ZA3BB9BU","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING,VISIBILITY/WIPER","summary":"Purchased a 2011 toyota venza almost 28 days ago. I haven't even made my first payment for my car loan. The rain here in florida has shown that it is raining inside my vehicle. I have contacted the dealer, I have contacted my insurance company. I have done research and it's a known issue with this vehicle. I need help in correcting this. I am not driving the vehicle because it was shorting out the electric in the car. I have a tarp over it now. Can you point me in the direction of where to turn?","products":[{"type":"Vehicle","productYear":"2011","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11635843,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/10/2024","dateComplaintFiled":"01/14/2025","vin":"4T3ZA3BBXBU","components":"UNKNOWN OR OTHER","summary":"My horn no longer works. My mechanic informed me that it is the part that sits behind the airbag in the steering wheel. I was also informed that this happens to a lot of Toyota's. It is very expensive to repair and have not had it repaired. Since it is a common problem, does this issue fall under a recall? I don't feel safe driving without a horn. You don't realize how often you need/use it until you can't.","products":[{"type":"Vehicle","productYear":"2011","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11576057,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/13/2023","dateComplaintFiled":"03/07/2024","vin":"","components":"AIR BAGS","summary":"See attached document for complaint","products":[{"type":"Vehicle","productYear":"2011","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11555299,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/20/2023","dateComplaintFiled":"11/15/2023","vin":"4T3ZA3BB6BU","components":"ENGINE","summary":"I had a 2011 Toyota Venza. Notice oil leakage. Took for oil and filter change and a check. Nothing was found, however four months later car began rattling and driving rough - I took to dealership and was told the Water Pump needed to be replaced. I have since found out that Toyota has had a many issues with the VVT-i Oil line failures AND Water Pump failures- Both that lead to a Failed Engine!!  They fixed the water pump, however 45days later, my vehicles just stopped running as I was driving down the road. I checked oil - it was empty! Car would not start. I had car towed to dealer. I was then told 3days later that I needed a New Engine! That the Compressors were bad. In my research I found that when the compressor is starting to go out- the vehicle begins to run rough! This is what was told to the Dealership. I believe they failed to properly diagnosed my vehicle. And they wanted me to pay $9400 to Repair!!!! $5500 for a used Engine!! If Toyota knows they have the issue with the oil line... they should have checked for this... and checked the Engine when they KNOW THAT THE WATER PUMP FAILURE EFFECTS THE ENGINE!!!!!! I AM NOT THE MECHANIC!!   The service guy at the dealership had his head down the entire time ... he knows they screwed up!! Of Course taking NO OWNERSHIP. I asked him why wouldn't they check for Engine compression when I told them it was driving rough - he says they just don't check for that!!! NOT MY FAULT....   This is NOT what I expect from a Toyota- has anyone else had this issues??? Vehicle had 168,000 miles. I had a Toyota Landcruiser with well over 220,000 miles and NEVER an engine issue!","products":[{"type":"Vehicle","productYear":"2011","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11549925,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/22/2023","dateComplaintFiled":"10/14/2023","vin":"4T3ZA3BB5BU","components":"VISIBILITY/WIPER","summary":"The roof panoramic glass shattered for no apparent reason. Passengers in the car could have been harmed Insurance has approved the repair. There was no warning or indication of failure.","products":[{"type":"Vehicle","productYear":"2011","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11547229,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/28/2023","dateComplaintFiled":"09/28/2023","vin":"4T3ZA3BB2BU","components":"ELECTRICAL SYSTEM","summary":"The headlight housing prongs are incorrect. The bulbs are H11, but the housing does not fit h11. I have tried 4 different brands.","products":[{"type":"Vehicle","productYear":"2011","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11532247,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/22/2023","dateComplaintFiled":"07/14/2023","vin":"4T3ZK3BB2BU","components":"AIR BAGS,SEATS","summary":"The contact owns a 2011 Toyota Venza. The contact stated that the air bag warning light illuminated, and the check SRS (Supplement Restraint System) message was displayed. The vehicle was taken to a dealer and the error messages were cleared; however, upon placing her purse on the passenger seat, the messages again became displayed. The vehicle was taken back to the dealer and the contact was informed that the driver\u2019s side harness needed to be replaced; however, the part was on backorder. The manufacturer was notified of the failure and informed the contact that the vehicle was not included in NHTSA Campaign Number: 13V014000 (Air Bags, Seat). The vehicle was not repaired. The failure mileage was 137,945.","products":[{"type":"Vehicle","productYear":"2011","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11428931,"manufacturer":"Toyota Motor Corporation","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/11/2021","dateComplaintFiled":"08/13/2021","vin":"4T3ZA3BB1BU","components":"SERVICE BRAKES","summary":"Major brake problem ; we were saved miraculously  I have a Toyota Venza 2011 and I am the only owner ; the car drives smooth , however with major brakes issue  My brakes and rotors are still in good condition, however; twice in the highway I wanted to slow down and the brakes don\u2019t work , I freak out and my steering wheel looses control and almost hit cars but after a couple minutes it works  The worst one was a couple days ago ; was driving at 30 miles an hour trying yo drop off my daughter for her game , hit the curb , brakes completely Lost Control and the car won\u2019t stop  We panicked the car luckily kept going in the direction of the parking lot and I chose to go through bushes to stop the car and put the emergency brake ; the car after a few horror minutes stopped  If the car merged a little bit outside the parking lot there is fast traffic and a lake right after  I had the car towed right away , I will not touch that car again  At the dealership they tried to dismiss the problem saying that brakes are fine  I read multiple complaints on forums about the same issue  This BRAKE Disaster NEEDS to be recalled  People\u2019s lives are in play  If this doesn\u2019t get resolved there will be lawyers involved","products":[{"type":"Vehicle","productYear":"2011","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11408309,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/31/2016","dateComplaintFiled":"04/15/2021","vin":"4T3BK3BB5BU","components":"SEATS","summary":"HEATED LIGHTS ON BUT THE DRIVER'S SIDE SEAT NOT WARMING UP. BOUGHT THIS CAR SECOND HAND FROM A SMALL AUTO DEALER (BUYACAR.COM IN GREENSBORO NC). BUT I DID TAKE MY CAR TO A TOYOTA DEALER FOR REPAIRS, THEY DID NOT TELL ME THAT THERE'S A RECALL ABOUT SEATS FOR THIS MODEL AND I DID COMPLAIN ABOUT THE WARMING SEAT NOT WORKING. SO RECALL WAS ABOUT, WIRING OF SEAT. THE DEALERSHIP DID NOT CHECK BECAUSE I DON'T WANT TO BE CHARGED$500 FOR A REPAIR THAT IS PART OF A RECALL. THANK YOU FOR YOUR HELP ON THIS MATTER.","products":[{"type":"Vehicle","productYear":"2011","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11309894,"manufacturer":"Toyota Motor Corporation","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"01/04/2020","dateComplaintFiled":"02/18/2020","vin":"4T3ZA3BB8BU","components":"AIR BAGS","summary":"TL* THE CONTACT OWNS A 2011 TOYOTA VENZA. THE CONTACT STATED HER DAUGHTER WAS DRIVING AT 25 MPH IN THE RAIN AND FOG WHEN SHE LOST CONTROL ON A CURVE COLLIDING INTO A GUARD RAIL. THE CONTACT STATED THAT THE AIR BAGS FAILED TO DEPLOY AS THE FRONT AND SIDE OF THE VEHICLE WAS DAMAGED.  THE CONTACT'S DAUGHTER SOUGHT MEDICAL ATTENTION AND WAS DIAGNOSED WITH A CONCUSSION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE VEHICLE WAS DEEMED A TOTAL LOSS. THE DEALER NOR MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 140,000.","products":[{"type":"Vehicle","productYear":"2011","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11283152,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2019","dateComplaintFiled":"12/01/2019","vin":"4T3ZA3BB4BU","components":"UNKNOWN OR OTHER","summary":"I HAVE A 2011 TOYOTA VENZA WITH 136000 MILES AND BURNS THRU OIL. I HAVE TO PUT OIL EVERY MONTH IF I AM NOT CAREFUL IT WILL BURN QUICKLY.","products":[{"type":"Vehicle","productYear":"2011","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11277290,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/09/2019","dateComplaintFiled":"10/31/2019","vin":"4T3BK3BB3BU","components":"ELECTRICAL SYSTEM","summary":"I HAVE POSTED THE MOST RECENT INCIDENT BECAUSE THIS HAS HAPPENED MULTIPLE TIMES SINCE THE TIME I PURCHASED THIS CAR USED IN 2017. SOMETHING IS CAUSING THE POWER TO DRAIN FROM THE BATTERY I HAVE REPLACED THE BATTERY 3 TIMES SINCE 2017 I WAS TOLD THAT I WASN'T DRIVING THE CAR ENOUGH TO KEEP IT CHARGED IF I LEFT IT SIT FOR 3 DAYS WITHOUT STARTING IT.","products":[{"type":"Vehicle","productYear":"2011","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11266882,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2018","dateComplaintFiled":"10/07/2019","vin":"4T3BK3BB5BU","components":"ELECTRICAL SYSTEM,SEATS","summary":"HEATED SEAT WIRING WAS DISCONNECTED BY THE DEALER TO PREVENT A FIRE AND NOTED THAT THE PLUG WAS MELTED AND THE SEAT WAS CHARRED, DUE TO A MALFUNCTION, MY HEATED SEAT ON DRIVER SIDE STOPPED WORKING, FOUND A NHTSA CHAMPAIGN ID 14V743000 THAT AFFECTED 2009-2011 TOYOTA VENZA AND ALSO REPORTED TO TOYOTA CORPORATION AT 800-331-4331 SPOKE WITH KHUSHBOO, REGARDING THE RECALL AND SHE STATED MY VEHICLE IS OUTSIDE OF WARRANTY. I FEEL THAT MY VEHICLE FALLS WITHIN THE PARAMETERS OF THE RECALL ON TOYOTA VENZA 2009-2011.","products":[{"type":"Vehicle","productYear":"2011","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11192187,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/25/2017","dateComplaintFiled":"03/28/2019","vin":"4T3ZA3BBXBU","components":"ENGINE","summary":"WHEN MY CAR HIT 100,000 MILES IT STARTED HAVING A ISSUE WHEN STARTING UP, I WOULD HEAR LIKE A GRINDING, WHEN I CHECKED THE OIL I HAD FOUND OUT THERE WAS MINIMAL OIL IN MY CAR, I ADDED OIL AND TOOK BY MY SHOP THEY TOLD ME ABOUT THIS ISSUE WITH OTHER TOYOTAS THAT HAVE THIS SAME ISSUE. OIL CONSUMPTION, I TOOK IT TO THE DEALER FOR THE NEXT FEW MONTHS, REPLACED THE OIL HOUSING, THE TUBING, HAD THEM RUNNING OIL CONSUMPTION TESTS, AND THEM TELLING ME THAT MY CAR PASSED AND CHARGING ME FOR ALL TEST.  MY CAR NOW, IS EATING ABOUT 15 Q OF OIL EVERY 5000 MILES AND TOYOTA STILL SAYS THERE IS NOTHING WRONG WITH MY CAR. I AM WORRIED MY CAR WILL STALL ON A FREEWAY WHEN THERE IS NO MORE OIL IN MY ENGINE AND THERE IS NO WAY FOR ME TO KNOW, CAUSE IT JUST BURNED ALL AWAY.     THE CONSUMER STATED THE VEHICLE'S VIN WAS NOT INCLUDED IN THE RECALL. *JS *DT","products":[{"type":"Vehicle","productYear":"2011","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11174631,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/10/2016","dateComplaintFiled":"02/05/2019","vin":"4T3ZA3BB9BU","components":"ELECTRONIC STABILITY CONTROL (ESC)","summary":"WARNING CONTROL LIGHTS  ARE ON IN 20MINUTES AFTER  VEHICLE IS RUNNING","products":[{"type":"Vehicle","productYear":"2011","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11161792,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/14/2018","dateComplaintFiled":"12/16/2018","vin":"4T3ZA3BB4BU","components":"UNKNOWN OR OTHER","summary":"ON 12/14/2018 I PUT MY HAND ON THE SIRIUS/TOYOTA RADIO DISPLAY AND NOTED THE SCREEN WAS TOO HOT TO TOUCH. THE RADIO HAD BEEN ON FOR ABOUT AN HOUR LISTING TO SATELLITE RADIO.  THIS COULD BE A VARY SERIOUS SAFETY HAZARD.","products":[{"type":"Vehicle","productYear":"2011","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11153729,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/10/2018","dateComplaintFiled":"11/26/2018","vin":"4T3BK3BB6BU","components":"ELECTRICAL SYSTEM","summary":"DRIVER SEAT HEATER IS NOT WORKING AS DESCRIBED IN THE RECALL # 14V743000. BUT FOR SOME REASON MY CAR'S VIN NUMBER IS NOT RECALLED.","products":[{"type":"Vehicle","productYear":"2011","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11124186,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/12/2018","dateComplaintFiled":"09/03/2018","vin":"4T3ZA3BB4BU","components":"VEHICLE SPEED CONTROL,SERVICE BRAKES","summary":"WHILE MOVING, THE VENZA SEEMS TO JERK, AS IF IT'S ABOUT TO STOP, W/OUT ME APPLYING A FOOT TO THE BRAKE PEDAL (MY FOOT IS ON THE GAS). THIS HAS HAPPENED SEVERAL TIMES THIS YEAR.","products":[{"type":"Vehicle","productYear":"2011","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11101737,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/11/2018","dateComplaintFiled":"06/13/2018","vin":"4T3ZA3BB6BU","components":"VISIBILITY/WIPER","summary":"THE DRIVER SIDE SUN VISOR FALLS DOWN AND DOES NOT STAY UP AND BLOCKS VISIBILITY WHILE DRIVING","products":[{"type":"Vehicle","productYear":"2011","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11100417,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2018","dateComplaintFiled":"06/07/2018","vin":"4T3ZA3BB9BU","components":"UNKNOWN OR OTHER","summary":"THE SUN VISOR IN MY VENZA BROKE AND WILL NOT STAY IN THE UP POSITION CREATING A VISIBILITY ISSUE. UPON AN INTERNET SEARCH, I FOUND THIS WAS A COMMON ISSUE WITH SEVERAL TOYOTA MODELS. IN FACT, THE CAMRY WAS RECALLED FOR THIS ISSUE. TOYOTA HAS CHANGED THE DESIGN OF THE VISORS IN MORE RECENT MODEL CONFIRMING THAT THEY ARE AWARE OF A DESIGN FLAW. I CONTACTED THE TOYOTA CORPORATION BUT THEY SAID CAR WAS OUT OF WARRANTY AND THEY WOULD NOT DISCUSS HISTORY OF FLAWED VISORS. PLEASE NOTE THAT THIS IS A 2011 VEHICLE WITH ONLY 27,000 MILES: THERE HAS BEEN NO EXCESSIVE WEAR ON CAR. THE DEALERSHIP HAS ALL OF MY MAINTENANCE RECORDS TO VERIFY  AGE AND MILEAGE. I WAS QUOTED A PRICE OF $186 TO REPLACE VISOR. TOYOTA IS PROFITING FROM A KNOWN DESIGN FLAW IMPACTING CONSUMER SAFETY.","products":[{"type":"Vehicle","productYear":"2011","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11099939,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/05/2018","dateComplaintFiled":"06/05/2018","vin":"4T3ZA3BB3BU","components":"UNKNOWN OR OTHER","summary":"MY VEHICLE NEVER RECEIVED SERVICE FOR THE FOLLOWING RECALLS BY TH NHTSA  NHTSA #'S  14V743000  13V123000  13V014000  12V091000  11V306000   NO HISTORY OF THESE RECALLS COMPLETED  MY VIN# [XXX]    INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).  *TR","products":[{"type":"Vehicle","productYear":"2011","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11096950,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/15/2012","dateComplaintFiled":"05/20/2018","vin":"4T3ZK3BB3BU","components":"STEERING,ELECTRICAL SYSTEM,SEATS","summary":"SEATS RUBBED ON CONSOLE. STRONG ELECTRICAL BURNING SMELL. DRIVERS SIDE HEATED SEATS NO LONGER OPERATE. WHEN IN REVERSE AND TURNING STEERING WHEEL LOUD SQUEALING NOISE AND THUMPING UNTIL PLACED IN DRIVE. WENT TO SEVERAL DEALERSHIPS WHO SAID THEY COULD FIND NOTHING WRONG. DRIVERS SIDE SUN VISOR FELL DOWN AND BLOCKED ABILITY TO SEE WHEN DRIVING.","products":[{"type":"Vehicle","productYear":"2011","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11079513,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/10/2018","dateComplaintFiled":"03/15/2018","vin":"4T3ZK3BB1BU","components":"SUSPENSION,STRUCTURE","summary":"UNSAFE TO DRIVE RUST CORROSION OF SUB FRAME. VEHICLE KEPT IN GARAGE AND BROUGHT INTO TOYOTA DEALER EVERY 5K MILES FOR MAINTENANCE SINCE PURCHASE IN 2011. MY PROBLEM IS THE FAULTY SUB FRAME PART AND THE DEALERSHIP NEGLECT.","products":[{"type":"Vehicle","productYear":"2011","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11051651,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":2,"numberOfDeaths":0,"dateOfIncident":"11/30/2017","dateComplaintFiled":"12/01/2017","vin":"","components":"ELECTRICAL SYSTEM,STRUCTURE","summary":"THE POWER-DRIVEN BACK HATCH CAUGHT SOME FINGERS IN IT AS IT CLOSED.  THIS HAPPENED TO ME ([XXX]) SEVERAL WEEKS AGO AND I IGNORED IT.  IT HAPPENED TO MY GRANDSON  ([XXX]) YESTERDAY.  IT DIDN'T BREAK ANY BONES BUT DID DO SOME FLESH DAMAGE AND CAUSED SOME SERIOUS PAIN.  IS THERE ANY WAY OF TURNING OFF THE POWER-DRIVEN FEATURE?  [XXX]    INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).  *TR","products":[{"type":"Vehicle","productYear":"2011","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11019780,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/21/2013","dateComplaintFiled":"08/25/2017","vin":"4T3ZA3BB9BU","components":"STEERING,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)","summary":"THE TOYOTA VENZA 2011 HAS PROBLEMS WHEN THE TEMPERATURE INSIDE THE CAR IS AT HIGH. THE ABS LIGHT TURN ON MAKING IT HARD TO STEER. THE TRACTION LOST CONTROL LIGHT ALSO TURNS ON. A RED STEERING WHEEL LIGHT TURNS ON. ONCE ALL THESE LIGHTS ARE ON, THEN THE AC DOES NOT WORK AND THE HEAT DOESN'T WORK EITHER. IN THE WINTER WHEN THE TEMPERATURE IS AT HIGH, THE SAME PROBLEM OCCURS. IN THE SUMMER THE SAME PROBLEM OCCURS ONLY THE SUN HEATS UP THE CAR CAUSING THE SAME WARNING LIGHT COME ON AND THEN I CAN'T GET ANY AIR CONDITIONING AGAIN.  I'VE HAD THIS PROBLEM FOR MANY YEARS.  WENT TO THE TOYOTA DEALERSHIP TO TRY TO FIX IT BUT THEY HAVEN'T FIXED ANYTHING. THEY JUST CHARGED UP TO $700 AND THEY HAVEN'T FIXED ANYTHING. THEY DID A COMPUTER RESETS AND COMPUTER DIAGNOSTICS. THE TOYOTA DEALERSHIPS HAVE TRIED TO FIX IT BUT NONE OF THEM ARE ABLE TO FIND OUT WHAT THE PROBLEM IS.  ALSO, WHEN THE AC IS ON DURING THE HEAT UP THE ENGINE FANS THAT COOL OFF THE ENGINE STOP WORKING. OUR CARS ENGINE STOPPED ALL OF THE SUDDEN REALLY RECENTLY WHEN IT WAS REALLY HOT. FROM AN AUCTION.","products":[{"type":"Vehicle","productYear":"2011","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11011417,"manufacturer":"Toyota Motor Corporation","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/28/2017","dateComplaintFiled":"07/29/2017","vin":"4T3BK3BBXBU","components":"STRUCTURE,SERVICE BRAKES,ENGINE","summary":"CAR WAS SLOWLY PULLING INTO A PARKING SPOT, WHEN ALL OF A SUDDEN IT REVVED ITS ENGINE AND ACCELARATED. MY FOOT WAS ON THE BRAKE AND IT WOULD NOT STOP. THE REVVING NOISE WAS LOUD. I HIT A LARGE TREE THAT WAS LUCKILY AT THE END OF THE PARKING SPOT. THE TREE IS WHAT STOPPED THE CAR. WHEN THE CAR STOPPED, I LOOKED AND SAW WAS IN DRIVE. I WAS ABLE TO PUT IN REVERSE AND BACK UP AND PARK SAFELY. I SHUT THE CAR OFF IMMEDIATELY.","products":[{"type":"Vehicle","productYear":"2011","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11004918,"manufacturer":"Toyota Motor Corporation","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/08/2017","dateComplaintFiled":"07/12/2017","vin":"4T3B3BB3BU0","components":"AIR BAGS","summary":"RECENTLY IN A HEAD-ON COLLISION ACCIDENT (GOING 65MPH) WITH MAJOR DAMAGE, BUT AIR BAGS DID NOT DEPLOY.","products":[{"type":"Vehicle","productYear":"2011","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10995224,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/06/2017","dateComplaintFiled":"06/14/2017","vin":"4T3BK3BB4BU","components":"SERVICE BRAKES","summary":"TWO FAILURES OF COMPLETE BRAKE FAILURE.  FIRST TIME, MAYBE A MONTH AGO TRAVELLING 5-10 MPH, APPLIED BRAKES AND PEDAL WENT TO THE FLOOR. SAME TIME AS TRYING TO BRAKE SAW A FLASHING YELLOW LIGHT ON DASHBOARD. SLOWED VEHICLE WITH PARKING BRAKE, STOPPED AND STARTED VEHICLE MOVING AGAIN AND HAD NORMAL BRAKES, TRIED TO DUPLICATE PROBLEM AND NO LUCK.   TUESDAY, JUNE 6, DRIVING 45 MPH AND APPROACHING CONSTRUCTION ZONE WITH MAYBE 40-50 CARS BACKED UP HAD NO BRAKES WITH THREE PASSENGERS IN CAR. WHEN I HOLLERED I HAD NO BRAKES, WIFE HEARD A BELL GO OFF AND SAW A YELLOW LIGHT ON THE DASHBOARD BUT  I SAW NOTHING. I SWERVED RIGHT ONTO THE DIRT SHOULDER, PRESSED DOWN ON PARKING BRAKE WITH LEFT FOOT, PASSED MAYBE 30 CARS AND AT LESS THAN 5 MPH HAD NORMAL BRAKING AGAIN, AND NO LIGHTS OR BELLS RINGING.  TOYOTA DEALER FLUSHED BRAKE SYSTEM, FOUND NO DEBRIS, CANNOT DUPLICATE OR SOLVE PROBLEM. WE WILL TRADE VEHICLE IN WITHIN A FEW WEEKS AND TELL THE DEALER ABOUT THE PROBLEM. HAS ANYONE ELSE HAD THIS PROBLEM ? APPRECIATE A REPLY.","products":[{"type":"Vehicle","productYear":"2011","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10934823,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/07/2016","dateComplaintFiled":"12/12/2016","vin":"4T3ZA3BB1BU","components":"SERVICE BRAKES","summary":"I WAS UNABLE TO STOP MY CAR BY DEPRESSING MY BRAKE PEDAL AS I APPROACHED A RED LIGHT IN TULSA OKLAHOMA. I TOOK THE VEHICLE TO A CERTIFIED MECHANIC FOR A VEHICLE INSPECTION AND WAS INFORMED THAT THE MASTER CYLINDER WAS MALFUNCTIONING AND NEEDED TO BE REPLACED.","products":[{"type":"Vehicle","productYear":"2011","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10915070,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/28/2016","dateComplaintFiled":"10/10/2016","vin":"4T3ZK3BB9BU","components":"STEERING,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)","summary":"WHILE I WAS TRYING TO TURN INTO THE DRIVEWAY OF A RELATIVE APARTMENT, THE STEERING WHEEL GOT REALLY TIGHT AND EVENTUALLY LOCKED UP GIVING VERY LITTLE TO NO TIME TO PULL OVER FOR SAFETY. THE ENGINE THEN SHUTS DOWN. I CANNOT IMAGINE HOW DANGEROUS IT WOULD HAVE BEEN IF THIS HAD HAPPENED WHILE DRIVING 65MPH PLUS ON A FREEWAY. I'VE HAD THE STEERING WHEEL LOCKED UP ON ME BEFORE WHILE THE CAR WAS PARKED AND ENGINE OFF, AND I WAS ABLE TO GET IT UNLOCKED BY MOVING THE STEERING WHEEL BACK AND FORTH. HOWEVER, THIS WAS THE FIRST TIME AND A SCARY ONE WHERE THE STEERING LOCKED UP WHILE THE VEHICLE WAS STILL MOVING. I WAS LUCKY WE WERE AT A RESIDENTIAL AREA WHEN THIS HAPPENED. IF THIS HAD HAPPENED ON A FREEWAY WHERE OTHER CARS ARE ZOOMING BY, HOW DANGEROUS IS IT TO HAVE A VEHICLE TO ALL OF A SUDDEN LOCKS ITSELF UP AND SHUTS DOWN GIVING PRACTICALLY NO TIME TO PULL OVER? I SHOULD MENTION THOUGH THAT THE BATTERY LIGHT DID JUST COME ON ABOUT TWO AND HALF TO THREE HOURS BEFORE THE INCIDENT HAPPEN. EVEN SO, I DON'T THINK IT'S NORMAL OR SAFE FOR SUCH A SHORT WARNING PERIOD.","products":[{"type":"Vehicle","productYear":"2011","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10908230,"manufacturer":"Toyota Motor Corporation","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"03/16/2016","dateComplaintFiled":"09/20/2016","vin":"4T3ZA3BB1BU","components":"STRUCTURE,UNKNOWN OR OTHER,VISIBILITY/WIPER","summary":"ON APRIL 11, 2016, A COMPLAIN WAS SUBMITTED UNDER TARAKA: COMPLAINT NUM: 10854818 FOR A TOYOTA VENZA 2011.WHILE CAR IN MOTION AT AROUND 55MPH, ON A HIGHWAY, NORMAL ROAD CONDITIONS AND EXCELLENT CAR MAINTENANCE A LOUD EXPLOSION BURST OCCURRED IN THE CAR. WITH NO VISIBILITY AT ALL, I MANAGED TO CONTROL THE CAR AND STOPPED IT. THEN, I NOTICED THAT THE HOOD SUDDENLY HAD POP-UP WITHOUT ANY TYPE OF ALERT OF FLASHLIGHT ON THE INSTRUMENT PANEL. THERE WAS NO HOOD VIBRATION THAT WOULD SUGGEST IT WAS OPENED.  I DID A PANIC STOP AND TRIED TO CONTROL THE CAR AVOIDING A COLLISION; THE AIRBAG WAS NOT DEPLOYED AT A POTENTIAL COLLISION. THE BURST COMPLETELY DESTROYED THE FRONT GLASS; BUMPERS WERE MOVED OUT OF PLACE AND DAMAGE THE ROOF OF CAR.  MY MECHANIC SCANNED THE BLACK BOX AND NO CODE WAS PRESENT. I TOOK THE CAR TO THE TOYOTA DEALER AND AFTER 5 DAYS THEY NOTIFIED TO REMOVE THE CAR FROM THEIR PREMISES BECAUSE THEY DID NOT HAVE TECHNICIANS AVAILABLE FOR THE NEXT MONTH TO CHECK IT.  I REMOVED THE CAR AND WAITED 30 ADDITIONAL DAYS FOR THEIR INSPECTION WITH NO POSITIVE RESULTS.  AFTER MORE THAN A MONTH, I TOOK THE CAR TO A COLLISION CENTER WHERE IT WAS REPAIRED AND THE DIAGNOSIS WAS THAT THE HOOD LOCK SYSTEM, IN SPECIFIC THE LATCH AND SPRINGS WERE RUSTY AND THE LATCH HAD STUCK PROBLEMS_ UNABLE TO CLOSE COMPLETELY THE HOOD.  THE CAR GETS ITS MAINTENANCE ALMOST EVERY 5 MONTHS_ ONLY AT THE TOYOTA DEALER. I EXAMINED THE CAR MAINTENANCE INVOICES FROM THE TOYOTA DEALER AS WELL AS THE CAR MANUAL AND THERE IS NO EVIDENCE OR ADVICE THAT THE HOOD LOCK SYSTEM AND LATCHES WERE LUBRICATED OR A NOTE ADVISING PERIODIC LUBRICATION.  THERE COULD BE ANOTHER POSSIBILITY THAT THE HOOD LOCK SYSTEM MAY HAVE SOME TYPE OF OTHER DEFECT, WHICH IS NOT VISIBLE TO THE NAKED EYE.  THIS PROBLEM REPRESENTS A CRITICAL UNSAFE RISK.   THE SUDDEN/PANIC STOP I DID CAUSED ME PERSONAL INJURIES.","products":[{"type":"Vehicle","productYear":"2011","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10883409,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/28/2016","dateComplaintFiled":"07/07/2016","vin":"4T3BK3BB0BU","components":"FUEL/PROPULSION SYSTEM","summary":"I AM WRITING TO LET YOU KNOW OF A SAFETY ISSUE CONCERNING BY TOYOTA VEHICLE.  I CAME HOME FROM WORK ON JUNE 28, 2016 AND PARKED MY CAR IN THE GARAGE. AS I WAS LEAVING I NOTICED THE SMELL OF GASOLINE.  I CHECKED UNDER MY CAR AND SAW A SIGNIFICANT LEAK OF GASOLINE FROM MY GAS TANK.  I IMMEDIATELY CALLED THE TOWING COMPANY AND HAD MY CAR TOWED TO THE TOYOTA DEALER.  AFTER AN ASSESSMENT, THE TOYOTA'S SERVICE ADVISOR TOLD ME THAT MY GAS TANK WAS PIERCED.  I WAS SURPRISED BECAUSE I DID NOT HIT ANYTHING ON THE ROAD.  WHEN I PICKED UP MY CAR, THEIR INVOICE READ \"REPLACED TANK - DAMAGED - LEAKING AT SEAM.\"  I AM WRITING TO ASK IF THIS HAS HAPPENED TO OTHER TOYOTA CARS?   I FEEL THAT IT IS A DANGEROUS SITUATION TO DRIVE A CAR THAT HAS A GAS TANK THAT CAN SPLIT AT THE SEAMS?  I CURRENTLY DRIVE 50 MILES TO AND FROM WORK.  I AM CONCERNED ABOUT THE SAFETY OF MY VEHICLE AND WANTED TO VOICE MY CONCERN TO YOU REGARDING THIS ISSUE WITH MANUFACTURING.","products":[{"type":"Vehicle","productYear":"2011","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10861269,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/21/2015","dateComplaintFiled":"04/25/2016","vin":"","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING,ELECTRONIC STABILITY CONTROL (ESC)","summary":"MY TOYOTA VENZA 2011 ELECTRONIC IN A CAR IS PROBLEM  ALL THE LIGHTING IN THE DASHBOARD ON AND THE TRUNK OF THE FRONT ELECTRONIC PROBLEM TOO.","products":[{"type":"Vehicle","productYear":"2011","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10854818,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"03/16/2016","dateComplaintFiled":"04/11/2016","vin":"4T3ZA3BB1BU","components":"STRUCTURE,UNKNOWN OR OTHER,VISIBILITY/WIPER","summary":"TAKATA RECALL  WHILE CAR IN MOTION AT AROUND 50MPH ON A HIGHWAY, UNDER NORMAL ROAD CONDITIONS AND EXCELLENT CAR MAINTENANCE, A MYSTERIOUS LOUD EXPLOSION BURST OCCURRED IN THE CAR. THEN I NOTICED THAT THE HOOD SUDDENLY POPPED-UP WITHOUT ANY TYPE OF ALERT OF FLASH LIGHT ON THE INSTRUMENT PANEL, NO HOOD VIBRATION THAT WOULD SUGGEST IT WAS OPENED.  ALTHOUGH, I DID A PANIC STOP THE AIRBAG WAS NOT DEPLOYED AT A POTENTIAL COLLISION.  THE BURST BROKE THE FRONT GLASS, HOOD LATCHES, BUMPERS WERE MOVED OUT OF PLACE.  A MECHANICAL FAILURE OR AN ELECTRONIC ONE, WHICH ACTIVATES THE HOOD CONTROLS, COULD CAUSE THE PROBLEM.  MY MECHANIC SCANNED THE BLACK BOX AND NO CODE WAS PRESENT. THIS UNKNOWN PROBLEM MAY REPRESENT A CRITICAL UNSAFE RISK. THIS ACCIDENT WITH A SUDDEN STOP CAUSED PERSONAL INJURIES.","products":[{"type":"Vehicle","productYear":"2011","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10838276,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2016","dateComplaintFiled":"01/19/2016","vin":"4T3ZA3BB4BU","components":"EXTERIOR LIGHTING,VISIBILITY","summary":"2011 TOYOTA VENZA.  CONSUMER WRITES IN REGARDS TO VEHICLE BACK UP LIGHTS LACK ADEQUATE LIGHTING WHEN BACKING UP IN THE DARK AND SUN VISORS WERE NOT MADE LONG ENOUGH OR EQUIPPED WITH EXTENDERS, TO BLOCK THE SUNLIGHT.  CONSUMER HAS PREVIOUS CORRESPONDENCE WITH ANOTHER VEHICLE ISSUE IN ARTEMIS.  *SMD","products":[{"type":"Vehicle","productYear":"2011","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10787954,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/03/2014","dateComplaintFiled":"11/03/2015","vin":"4T3ZK3BBXBU","components":"ELECTRICAL SYSTEM,SEATS","summary":"TL* THE CONTACT OWNS A 2011 TOYOTA VENZA. THE CONTACT STATED THAT THE SEAT WARMER MODULE CONNECTION MELTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 101,162.","products":[{"type":"Vehicle","productYear":"2011","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10786323,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/05/2015","dateComplaintFiled":"10/27/2015","vin":"4T3BK3BB5BU","components":"SEATS","summary":"THE DRIVER SEAT HEATER WHEN TURNED ON OVERHEATED WITH A STRONG ELECTRICAL BURN SMELL.  TOYOTA REPAIR SERVICE SAID THE HEATER ELEMENT HAS GONE BAD, BUT NO RECALL FOR OUR VIN# UNDER NHTSA CAMPAIN ID#14V743000.","products":[{"type":"Vehicle","productYear":"2011","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10761603,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2015","dateComplaintFiled":"09/04/2015","vin":"4T3BK3BBXBU","components":"UNKNOWN OR OTHER","summary":"ON SEPTEMBER 1, 2015 AT APPROXIMATELY 3:45 PM, I WAS DRIVING FROM SHEBOYGAN WI TO KENOSHA WI WITH MY ADULT DAUGHTER ON I 94 SOUTH NEAR THE EXIT FOR HIGHWAY 20.  I HEARD WHAT SOUNDED LIKE A GUN SHOT, LOOKED AT MY DAUGHTER AND SAID ARE YOU OKAY AND WE WERE SUDDENLY SHOWERED WITH THE BROKEN GLASS OF MY MOON ROOF.  AS I WAS IN THE PASSING LANE, I CAREFULLY MADE MY WAY TO THE SHOULDER OF THE HIGHWAY AND STOPPED THE VEHICLE.  WE CLOSED THE SHADE UNDER THE WINDOW AND MY DAUGHTER GOT OUT TO SEE THE DAMAGE.  SHE TOOK PICTURES OF THE DAMAGE AND WE THEN EXITED THE HIGHWAY.  WE FOUND A TRUCK STOP RIGHT OFF THE HIGHWAY AND TWO MECHANICS ASSISTED IN REMOVING THE REST OF THE GLASS AND VACUUMING THE CAR.  NEITHER OF US WAS INJURED WITH THE EXCEPTION OF HAVING GLASS ALL OVER US AND THE CAR WAS NOT DAMAGED IN ANY OTHER WAY.  NEITHER US NOR THE MECHANICS FOUND ANY EVIDENCE OF AN EXTERNAL PROJECTILE THAT WOULD HAVE CAUSED THE DAMAGE.  THE ROAD WAS CLEAN, THERE WAS NO RAIN, AND WE WERE NOT GOING UNDER AN OVERPASS.","products":[{"type":"Vehicle","productYear":"2011","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10730380,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/19/2015","dateComplaintFiled":"06/25/2015","vin":"4T3ZK3BB3BU","components":"EQUIPMENT ADAPTIVE/MOBILITY","summary":"I HAVE A TOYOTA VENZA OF YEAR 2011. I HAVE IT FOR LAST TWO YEARS OR SO. THE PASSENGER SIDE SUN VISOR FAILED FELL OFF ITS SUPPORT UNEXPECTEDLY DURING LAST WEEK. I THINK THIS SUN VISOR HAS PREMATURELY. I UNDERSTAND THAT TOYOTA HAS RECALLED SOME OF ITS VEHICLES FOR REPLACEMENT. ON MY INQUIRY TO ONE OF THE DEALERS, I WAS TOLD THAT TOYOTA HAS RECALLED SOME OF THE CAMRY MODELS BUT NOT VENZA MODELS. WHY NOT VENZA MODELS? IS THAT ALRIGHT LET TO VENZA USERS SUFFER?","products":[{"type":"Vehicle","productYear":"2011","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10717570,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/17/2015","dateComplaintFiled":"05/20/2015","vin":"4T3BK3BB7BU","components":"ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES,FUEL/PROPULSION SYSTEM","summary":"ON FRIDAY, APRIL 17, 2015, A CLEAR, SUN SHINY DAY, I EXPERIENCED A SUDDEN, VIOLENT DECELERATION WITH LOUD NOISES WHILE DRIVING AT ABOUT 40 MPH ON SMOOTH PAVEMENT ABOUT THREE MILES FROM MY HOME. THE SLIP INDICATOR ICON LIGHT WAS FLASHING ON MY DASHBOARD INDICATING THE VSC/TRAC HAD BEEN ENGAGED, CUTTING DOWN THE THROTTLE AND ENGAGING THE ABS,INTERMITTENTLY, AS I LIMPED HOME. ON MONDAY, APRIL 21, 2015, I HAD THE CAR TOWED TO TOYOTA OF NORTHWEST ARKANSAS. THE DIAGNOSIS WAS OPEN CIRCUIT FAILURE OF THE STOP LAMP SWITCH. I FIND THIS DISCONCERTING AS THE  SWITCH WAS REPLACED UNDER RECALL THREE YEARS AGO. THIS INCIDENT WAS FAR MORE THAN JUST A NUISANCE AND AN INCONVENIENCE. THIS WAS A SAFETY ISSUE! IF THE FAILURE HAD OCCURRED AT 70MPH ON AN INTERSTATE, I MIGHT NOT BE ALIVE TO TALK ABOUT IT. I CONTACTED THE TOYOTA CUSTOMER EXPERIENCE CENTER AT (800)331-4331 [INCIDENT 150507-000193] TO SEE IF THE SWITCH DESIGN HAD BEEN IMPROVED OR A PROGRAMMING CHANGE HAD BEEN MADE TO CHANGE THE FAILURE MODE, BUT GOT NO INDICATION ANYTHING HAD BEEN CHANGED. I WAS TOLD THAT MY CASE HAD BEEN FILED AT THEIR NATIONAL HEADQUARTERS UNDER FILE #1505080785. APPARENTLY MY PROBLEM WAS NOT AN ISOLATED INCIDENT, BECAUSE WHEN I EXPRESSED SURPRISE THAT A STOP LAMP SWITCH FAILURE COULD BE SO CATASTROPHIC, THE SERVICE WRITER AT TOYOTA OF NORTHWEST ARKANSAS SAID THAT THIS HAPPENS OFTEN, THAT \"THIS WAS NOT OUR FIRST RODEO\". I BELIEVE TOYOTA NEEDS TO MAKE SOME CHANGES TO AVOID PEOPLE BEING INJURED BY STOP LAMP SWITCH FAILURES ON THE TOYOTA VENZA.","products":[{"type":"Vehicle","productYear":"2011","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10706632,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/05/2015","dateComplaintFiled":"04/20/2015","vin":"","components":"ELECTRICAL SYSTEM","summary":"TL* THE CONTACT OWNS A 2011 TOYOTA VENZA. THE CONTACT STATED THAT THE AIR BAG, ABS, SLIPPERY ROAD, AND ALL WHEEL DRIVE WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 31,000.","products":[{"type":"Vehicle","productYear":"2011","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10702257,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2014","dateComplaintFiled":"03/27/2015","vin":"4T3ZA3BB4BU","components":"ELECTRICAL SYSTEM,AIR BAGS,EQUIPMENT","summary":"THERE HAS BEEN A RECALL ON MODEL YEAR 2012 AND 2013 TOYOTA VENZA. NHTSA CAMPAIGN ID NUMBER: 13V442000. I BELIEVE 2011 SHOULD BE IN THIS RECALL AS WELL. OUR VEHICLE IS NOT DRAINING CONDENSATION PROPERLY. THERE IS A BAD ODOR COMING OUT OF YOUR AIR CONDITIONER AND I BELIEVE THE SMELL IS FROM THE BUILDUP OF MOISTURE IN AND AROUND THE AIR CONDITIONER. AS THIS IS ALSO MENTIONED IN NHTSA RECALL NUMBER ABOVE.  *TR","products":[{"type":"Vehicle","productYear":"2011","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10684143,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"02/17/2015","dateComplaintFiled":"02/18/2015","vin":"4T3ZA3BB5BU","components":"VISIBILITY","summary":"TL* THE CONTACT OWNS A 2011 TOYOTA VENZA. WHILE DRIVING AT 65 MPH, THE SUN ROOF GLASS SHATTERED IN PIECES WITHOUT WARNING. THE CONTACT SUSTAINED CUTS FROM THE GLASS, BUT NO MEDICAL ATTENTION WAS REQUIRED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING, BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 72,000.","products":[{"type":"Vehicle","productYear":"2011","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10667955,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/17/2014","dateComplaintFiled":"12/23/2014","vin":"4T3ZA3BB5BU","components":"TIRES,WHEELS","summary":"BRIDGESTONE DUELER H/L 400 WAS THE OE TIRES ON MY 2011 TOYOTA VENZA. THE TIRES RAN WELL ON DRY ROAD WITH LOW NOISE BUT DO NOT ASSIST BRAKING VERY WELL. THE BIG PROBLEM WAS ON THE SNOW AND ICY ROAD DRIVING. THE CAR SLID AT ANY MOMENT WHEN APPLYING A LITTLE QUICKER BRAKING.  OUR STATE HAS LONGER WINTER TIME AND A LOT OF SNOWS. WE ALWAYS FELT VERY NERVOUS DRIVING IN WINTER AND THE WINTER DRIVING  BECAME VERY DANGEROUS WITH THOSE  TIRES.   I REPLACED 4 TIRES IN DECEMBER 2014 AT 37100 MILES MAINLY BECAUSE OF THE TERRIBLE CONTROL ON SNOW AND ICY ROAD CONDITION OF THE TIRES AND ALSO WE WANT GET RID OF THE BAD FEELING OF WINTER DRIVING. IN ADDITION, THE TIRES WERE WORN OUT PRETTY FAST TOO.  I OWNED MULTIPLE VEHICLES IN THE LAST 20 MORE YEARS, DUELER H/L 400 TIRES ARE THE WORST TIRES I HAVE EVER HAD.  THANKS FOR THE TIRE RACK.COM. THE WEBSITE HAS PROVIDED CUSTOMERS A CLEAN AND FREE ENVIRONMENT TO POST THEIR REVIEWS AND RATINGS ON TIRES. BRIDGESTONE DUELER 400 HAS A VERY LOW RATING AND A LOT OF COMPLAINTS ON THIS SITE. I TRIED TO POST MY REVIEW ON BRIDGESTONE WEBSITE TWICE, BUT I HAVE BEEN REFUSED TWICE. THIS IS BECAUSE MY REVIEW CANNOT PASS THEIR GUIDELINES. DUELER 400 HAS A CUSTOMER SATISFY RATING OF 89% IN BRIDGESTONE WEBSITE. THIS RATING PERHAPS WILL LAST FOREVER THERE.  *TR","products":[{"type":"Vehicle","productYear":"2011","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10654707,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/30/2014","dateComplaintFiled":"11/13/2014","vin":"4T3BK3BB4BU","components":"SEATS,FUEL/PROPULSION SYSTEM","summary":"SMELL BURN AND SMELL FUEL WHILE DRIVING.  *TR","products":[{"type":"Vehicle","productYear":"2011","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10574490,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/18/2013","dateComplaintFiled":"03/24/2014","vin":"4T3ZA3BB9BU","components":"VEHICLE SPEED CONTROL","summary":"TL*  THE CONTACT OWNS A 2011 TOYOTA VENZA. THE CONTACT STATED THAT THE BRAKE AND ACCELERATOR PEDALS WERE TOO CLOSE IN PROXIMITY, CAUSING HIM TO ERRONEOUSLY DEPRESS THE ACCELERATOR AND THE BRAKES SIMULTANEOUSLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN STATED THAT THE VEHICLE WAS PERFORMING TO STANDARDS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 16,000 AND THE CURRENT MILEAGE WAS 18,000.","products":[{"type":"Vehicle","productYear":"2011","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10574249,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/14/2014","dateComplaintFiled":"03/23/2014","vin":"4T3BK3BB9BU","components":"EXTERIOR LIGHTING","summary":"ON 3/14/14 I NOTICED MY LOW BEAM PASSENGER SIDE HEADLIGHT WAS NOT FUNCTIONING. I CHECKED THE FUSES AND FOUND ALL WERE IN PROPER ORDER.  I PURCHASED A NEW LIGHT BULB AND INSTALLED IT.  THE HEADLIGHT DID NOT FUNCTION.  I TESTED THE ORIGINAL PASSENGER SIDE BULB IN THE DRIVERS SIDE FIXTURE AND THE BULB FUNCTIONED PROPERLY. I TOOK THE VEHICLE TO A TOYOTA DEALER AND AFTER THEIR INSPECTION, THEY DETERMINED THE COMPUTER LIGHT CONTROL HAD QUIT FUNCTIONING. THE PART NUMBER ON THE BOX THE REPLACEMENT PART CAME IN IS: COMPUTER, BALLAST, 85967-06020. OF MY CONCERNS THE SAFETY ISSUE OF SOMEONE TRYING TO REPLACE THIS BULB, AS IF THEY WERE REPLACING A STANDARD BULB, IS THE POSSIBILITY OF SERIOUS INJURY DUE TO THE HIGH VOLTAGE IN THIS BULB. I WAS TOLD THE COMPUTER BOOSTS THE VOLTAGE AND IF THE BULB FIXTURE IS TOUCHED WHILE THE LIGHTS ARE UNDER POWER COULD RESULT IN DEATH.  I COULD HAVE EASILY BEEN HURT AS THE WARNING TO AVOID HIGH VOLTAGE IS NOT EASILY SEEN.  IT IS NOT UNLIKELY AN OWNER TRYING TO FIGURE OUT WHY THE BULB WORKED IN ONE FIXTURE AND NOT THE OTHER WOULD TOUCH THE FIXTURE WITH THE HEADLIGHT TURNED ON.  I FIND IT HARD TO BELIEVE A PART IN PUT INTO A VEHICLE TO CONTROL A LIGHT BULB THAT DOESN'T LAST LONGER THAN THE BULB.  I RECENTLY HEARD VOLKSWAGEN WAS RECALLING OVER 15,000 VEHICLES DUE TO A BAD LIGHT FIXTURE.  THE FIXTURE FAIL WHEN THE HOOD WAS CLOSED \"ROUGHLY.\"  I OPEN THE HOOD TO CHECK AND CHANGE THE OIL REGULARLY AND TO ADD FLUIDS.  I DO NOT DROP THE HOOD FROM GREAT HEIGHTS. I NOTICED THERE ARE A LOT OF PLACES SELLING THE PART THAT WENT BAD. THE COST TO HAVE THE PART REPLACED BY TOYOTA WAS NEARLY $500.00.    *TR","products":[{"type":"Vehicle","productYear":"2011","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10543494,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/06/2013","dateComplaintFiled":"09/13/2013","vin":"4T3BK3BB5BU","components":"STEERING","summary":"MY 2011 TOYOTA VENZA WITH ONLY 10,000 MILEAGE HAD A ELECTRONIC POWER STEERING FAILURE AS I EXITED I695 TOWARDS TOWSON, MARYLAND. AS I TURNED ONTO THE EXIT I LOST MY ABILITY TO TURN MY STEERING WHEEL. HAD THIS HAPPENED ABOUT 10 MINUTES EARLIER ON THE SHARP CURVE FROM I95 TO I695, I MAY HAVE CRASHED. FORTUNATELY I DROVE STRAIGHT TO SAFETY TO A PARKING LOT. THE TOYOTA DEALERSHIP ADVISED ME THE POWER STEERING ECU FAILED AND NEEDED TO BE REPLACED. THE PART WAS ORDERED AND I WILL PICK UP MY VEHICLE TONIGHT, 9/13/13. SINCE MY VENZA WAS STILL UNDER MANUFACTURER WARRANTY UNTIL SEPTEMBER 2014, I WAS ADVISED THE CAR MAKER WOULD COVER COST. HEY ALSO PERFORMED MY 10,000 SERVICE. I WAS SHOCKED THIS DANGEROUS STEERING COMPUTER FAILURE HAPPENED BECAUSE I HAVE MAINTAINED REGULAR MAINTENANCE AS DEALERSHIP REQUIRED, IT IS SAFELY STORED IN MY GARAGE ALL WORK WEEK DAYS AND I ONLY DRIVE IT ON THE WEEKENDS, BASICALLY.  I BOUGHT THIS VEHICLE BRAND NEW SO I AM THE ORIGINAL OWNER TOO.  *TR","products":[{"type":"Vehicle","productYear":"2011","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10525653,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/22/2011","dateComplaintFiled":"07/18/2013","vin":"4T3BK3BB4BU","components":"SERVICE BRAKES","summary":"THIS  MAY  OR  MAY  NOT  BE  A  SAFETY  ISSUE.   HOWEVER,  WHEN  I  MAKE  A  STOP  AND  RELEASE  THE  BRAKE  PEDAL  A  LOUD  NOISE  (THUMP)  OCCURS.    THIS  HAPPENS  AT  EVERY  STOP  I  MAKE.   I  HAVE  TAKEN  THE  CAR  TO  TWO  LOCAL  DEALERS.   ONE  MADE  AN  INSPECTION  THE  OTHER  DID  NOT  AND  BOTH  RESPONDED  WITH  THE  SAME  COMMENT  \"WE  DON'T  KNOW\".   ONE  MECHANIC  TOLD  ME  HE  THOUGHT  A  RECALL  HAD  BEEN  ISSUED  ON  THE  \"BREAK  PEDAL  SUPPORT  ASSEMBLY\".   I  HAVE  BEEN  UNABLE  TO  LOCATE  THE  RECALL  IF  IT  EXIST.     I  WOULD  APPRECIATE  ANY  INFORMATION  YOU  CAN  SUPPLY  AS  THIS  CONTINUOUS  \"THUMP\"  IS  MOST  IRRITATING AND  I  AM  CONCERNED  ABOUT  ANY  UNUSUAL  OCCURRENCE  IN  CONNECTION  WITH  A  BRAKING  SYSTEM.  *TR","products":[{"type":"Vehicle","productYear":"2011","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10525661,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/22/2012","dateComplaintFiled":"07/18/2013","vin":"4T3BK3BB4BU","components":"SERVICE BRAKES","summary":"THIS  MAY  OR  MAY  NOT  BE  A  SAFETY  ISSUE.   HOWEVER,  WHEN  I  MAKE  A  STOP  AND  RELEASE  THE  BRAKE  PEDAL  A  LOUD  NOISE  (THUMP)  OCCURS.   THIS  HAPPENS  AT  EVERY  STOP  I  MAKE.   I  HAVE  TAKEN  THE  CAR  TO  TWO  LOCAL  DEALERS.   ONE  MADE  AN  INSPECTION  THE  OTHER  DID  NOT  BUT  BOTH  RESPONDED  WITH  THE  SAME  COMMENT  \"WE  DON'T  KNOW\".   ONE  MECHANIC  TOLD  ME  HE  THOUGHT  A  RECALL  HAD  BEEN   ISSUED  ON  THE  \"BRAKE  PEDAL  SUPPORT  ASSEMBLY\".   I  HAVE  BEEN  UNABLE  TO  LOCATE  THE  RECALL  IF  IT  EXIST.   I  WOULD  APPRECIATE  ANY  INFORMATION  YOU  CAN  SUPPLY  AS  THIS  CONTINUOUS  \"THUMP\"  IS  MOST  IRRITATING  AND  I  AM  CONCERNED  ABOUT  ANY  UNUSUAL  OCCURRENCE  IN  CONNECTION  WITH  A  BRAKING  SYSTEM.   *TR","products":[{"type":"Vehicle","productYear":"2011","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10514222,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/26/2013","dateComplaintFiled":"06/03/2013","vin":"4T3ZK3BB0BU","components":"ELECTRICAL SYSTEM,EQUIPMENT","summary":"2011 TOYOTA VENZA.  CONSUMER WRITES IN REGARDS TO VEHICLE DEFECTIVE STEREO/RADIO EQUIPMENT AND ELECTRICAL WIRING.  *SMD  THE CONSUMER STATED AS SHE WAS DRIVING AND LISTENING TO THE RADIO, A LOUD SCREECHING SOUND EMANATED FROM THE RIGHT REAR DOOR SPEAKER. SHE TURNED OFF THE RADIO, BUT THE SCREECHING SOUND CONTINUED. SHORTLY THEREAFTER, A BURNING SMELL FILLED THE ENTIRE VEHICLE.  THE VEHICLE WAS TAKEN TO THE DEALER FOR AN INSPECTION, WHICH REVEALED THE AMPLIFIER HAD SHORTED OUT INTERNALLY AND CAUSED THE SPEAKER TO MELT.","products":[{"type":"Vehicle","productYear":"2011","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10489411,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/11/2011","dateComplaintFiled":"12/20/2012","vin":"4T3BK3BBXBU","components":"SERVICE BRAKES, HYDRAULIC","summary":"TL* THE CONTACT OWNS A 2011 TOYOTA VENZA. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE CONTACT ATTEMPTED TO STOP THE VEHICLE BUT THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD. THE CONTACT STATED THAT HE HAD TO PUMP THE BRAKE PEDAL IN ORDER FOR THE VEHICLE TO STOP. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY ADVISED THE CONTACT THAT THE MASTER CYLINDER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 330.","products":[{"type":"Vehicle","productYear":"2011","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10470438,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/13/2011","dateComplaintFiled":"08/13/2012","vin":"4T3ZK3BB5BU","components":"LATCHES/LOCKS/LINKAGES","summary":"TL* THE CONTACT OWNS A 2011 TOYOTA VENZA. THE CONTACT STATED THAT THE HANDLE ON THE FRONT DRIVER'S SIDE HOOD FRACTURED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTICS WHO ADVISED THAT THE HANDLE WOULD HAVE TO BE REPLACED. THE HANDLE WAS REPLACED BUT FRACTURED A SECOND TIME. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE REPAIR WOULD NOT BE COVERED UNDER WARRANTY, IN WHICH THE HANDLE WAS FIRST REPLACED UNDER WARRANTY. THE CONTACT STATED THAT THE HANDLE WAS NECESSARY BECAUSE HE WAS DISABLED AND USED THE HANDLE TO ENTER AND EXIT THE VEHICLE.  THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 28,000.","products":[{"type":"Vehicle","productYear":"2011","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10467658,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":true,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"04/03/2012","dateComplaintFiled":"07/25/2012","vin":"4T3BA3BB8BU","components":"ELECTRICAL SYSTEM","summary":"TL* THE CONTACT OWNED A 2011 TOYOTA VENZA. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, HE ATTEMPTED TO ACCELERATE AND SMOKE EMITTED FROM THE ENGINE COMPARTMENT. THE CONTACT MENTIONED THAT HE COULD SEE FLAMES COMING FROM THE FRONT END, BURNING THE ENTIRE FRONT END OF THE VEHICLE. THE FIRE DEPARTMENT WAS CONTACTED AND STATED THAT THE FIRE WAS CAUSE BY AN ELECTRICAL SHORT. THE CONTACT MENTIONED THAT THE PASSENGER SUSTAINED A DISLOCATED SHOULDER. THE VEHICLE WAS DECLARED DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 7,000.","products":[{"type":"Vehicle","productYear":"2011","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10444027,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/28/2011","dateComplaintFiled":"01/17/2012","vin":"4T3ZA3BB2BU","components":"SUSPENSION","summary":"I NOTICED ALMOST IMMEDIATELY THAT MY VENZA HAS A VERY BOUNCY RIDE, ESPECIALLY AT LOW SPEEDS.  I COMPLAINED TO THE DEALER BUT AFTER THEY CHECKED IT OUT I WAS TOLD THAT'S THE WAY THAT SUSPENSION WAS SET UP.  I WOULD LIKE TO KNOW IF THERE IS A WAY TO FINE TUNE THE SUSPENSION TO GIVE IT A MUCH SMOOTHER RIDE.  *TR","products":[{"type":"Vehicle","productYear":"2011","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10439787,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/20/2011","dateComplaintFiled":"12/13/2011","vin":"4T3BA3BB0BU","components":"SUSPENSION","summary":"UNDER ALMOST ALL ROAD CONDITIONS MY NEW 2011 TOYOTA VENZA HAS A VERY BOUNCY RIDE AND TENDS TO BE MOST ANNOYING AT LOWER SPEEDS.  I HAVE HAD THE CAR 3 MONTHS AS OF THIS REPORT AND THE PROBLEM PERSISTS.  THE TOYOTA DEALER CLAIMS THERE IS NOTHING WRONG WITH THE CAR, BUT IT IS NOT A NORMAL SITUATION AND NEEDS TO BE ADDRESSED.  I CONTACTED TOYOTA'S CORPORATE OFFICE IN DECEMBER 2011 AND REGISTERED MY COMPLAINT.  *TR","products":[{"type":"Vehicle","productYear":"2011","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10435080,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/04/2011","dateComplaintFiled":"11/09/2011","vin":"4T3ZA3BB3BU","components":"SEATS","summary":"THE HEAD REST FOR THE FRONT SEATS ON THE VENZA MAKES THESE SEATS THE MOST UNCOMFORTABLE I HAVE EVER SAT IN, LET ALONE DRIVE.  I AM ONLY 5' 4\" TALL AND THE WAY THE HEAD REST LANDS, IT PUSHES MY HEAD FORWARD WHEN I DRIVE.  I END UP WITH BOTH A HEAD ACHE AND A NECK ACHE WHENEVER I DRIVE.  IT APPEARS THIS VEHICLE WAS DESIGNED FOR SOMEONE TALLER, PERHAPS A MAN.  THE HEAD REST NEEDS TO BE REDESIGNED FOR SOMEONE OF MY STATURE.  I WOULD GLADLY PAY FOR ANOTHER HEADREST IF ONE WAS AVAILABLE.  BUT THE BOTTOM LINE HERE IS THAT ONCE AGAIN THE NEEDS OF WOMEN (SHORTER THAN MEN) ARE NOT WHAT IS DRIVING THE DESIGN.  I EXPECT MORE FROM ALL CAR MANUFACTURERS, IT IS TIME TO RECOGNIZE THAT WOMEN MAKE UP 51% OF THE POPULATION.  *TR","products":[{"type":"Vehicle","productYear":"2011","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10435087,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/31/2011","dateComplaintFiled":"11/09/2011","vin":"4T3ZK3BB3BU","components":"VEHICLE SPEED CONTROL","summary":"TL* THE CONTACT OWNS A 2011 TOYOTA VENZA.  THE CONTACT STATED THAT WHEN ACCELERATING FROM A STOP, THE VEHICLE WOULD NOT RESPOND.  THE CONTACT WOULD SHIFT INTO PARK, SHUT OFF THE VEHICLE AND RESTART FOR THE VEHICLE TO PERFORM NORMALLY.  THE DEALER WAS UNABLE TO DIAGNOSE ANY DEFECT.  THE MANUFACTURER WAS NOTIFIED AND REFERRED THE CONTACT BACK TO THE DEALER.  THE VEHICLE WAS NOT REPAIRED.  THE FAILURE AND THE CURRENT MILEAGE WAS 1,500.","products":[{"type":"Vehicle","productYear":"2011","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10423228,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/12/2011","dateComplaintFiled":"09/04/2011","vin":"4T3BA3BB2BU","components":"SUSPENSION","summary":"I LOVE THE VENZA BUT THERE ARE CERTAIN ROAD CONDITIONS THAT CAUSE THE DRIVER AND PASSENGERS TO BOUNCE REPEATEDLY.  IT CAN BE DESCRIBED AS PORPOISING.  IF YOU CAN VISUALIZE A SEMI-TRUCK DRIVER BOUNCING UP AND DOWN IN HIS SEAT, THIS IS WHAT I AM EXPERIENCING.  AS I EXPERIENCE THIS BOUNCING I OBSERVE DRIVERS AND PASSENGERS IN CARS NEXT TO ME OR IN FRONT OF ME AND DO NOT SEE THEM BOUNCING LIKE I AM AND I HAVE NEVER EXPERIENCED THIS BOUNCING IN MY FORMER TOYOTA AVALON OR MY RECENT CHEVROLET MALIBU.  HOPEFULLY, TOYOTA WILL RECOGNIZE THE ISSUE AND FIND A FIX. *TR","products":[{"type":"Vehicle","productYear":"2011","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]}]}