{"count":302,"message":"Results returned successfully","results":[{"odiNumber":11746428,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/23/2026","dateComplaintFiled":"06/25/2026","vin":"JTMBFREV1FJ","components":"STEERING,ELECTRICAL SYSTEM,BACK OVER PREVENTION","summary":"The contact owns a 2015 Toyota Rav4. The contact stated that the radio was inoperable. The contact stated that the gauges failed to properly operate. While driving 65 MPH, the vehicle lost power steering functionality. Additionally, the rearview camera image was reversed before becoming inoperable. The ABS, AWD, and engine warning lights were illuminated. The vehicle was taken to an independent mechanic, and an undisclosed fuse was replaced. The mechanic made the contact aware of NHTSA Campaign Number: 15V144000 (Steering). The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was contacted and scheduled an appointment with the dealer for the recall repair of NHTSA Campaign Number: 23V734000 (Electrical System). The failure mileage was approximately 189,000.","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11740146,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/26/2026","dateComplaintFiled":"05/26/2026","vin":"2T3DFREV7FW","components":"UNKNOWN OR OTHER","summary":"Car\u2019s sunroof exploded while driving, was going about 55 on the highway and I heard a loud pop followed by the sound of breaking glass which I found to be my whole sunroof exploding from the inside out. This is dangerous because of the possibility of glass landing on people or in the car leading to potential injury. This issue is apparently one that happens fairly commonly. The component has not been checked yet. There were no warning signs, just a swift explosion and damage.","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11738886,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/18/2026","dateComplaintFiled":"05/19/2026","vin":"2T3YFREV6FW","components":"STRUCTURE","summary":"Purchased less than 2 months ago from Performance Mitsubishi in Delray Beach FL. Lift gate was not opening and closing properly. Yesterday the hinges broke and lift gate won't shut. It appears there is a class action lawsuit for this issue. I am now responsible for fixing this because the dealership won't.","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11721498,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/27/2026","dateComplaintFiled":"03/02/2026","vin":"2T3YFREV0FW","components":"ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE","summary":"On Friday February 27, 2026 as the vehicle was being driven it caught fire. Fire department and sheriffs office was called to the scene. Vehicle fire was put out but the whole front end burned.","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11710487,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/29/2025","dateComplaintFiled":"01/12/2026","vin":"2T3DFREV2FW","components":"UNKNOWN OR OTHER","summary":"There were two recalls on paint chipping off the body of the car.  The last one ended in Nov 2025 I think.  BUT...there are many of us who had no idea there was a paint recall, me included.  I brought my Rav (great car btw, no issues with how it runs at all) thru a car wash over Thanksgiving, and two softball size paint chips came off, probably due to high pressure water.  I then researched the paint and found out that there WAS a recall but I just missed it.  This recall needs to be extended needs for I have paint chips missing now all over my car.  This is unacceptable from a great car company like Toyota, they need to stand by something so basic as paint quality.  The paint color in question is white pearl, code is 070.  Thanks for your time here.","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11709758,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/08/2026","dateComplaintFiled":"01/08/2026","vin":"2T3DFREV3FW","components":"ENGINE","summary":"The oil filter housing is made of plastic and can crack when removing and installing and if not alert after an oil change, the engine can blow if oil drains out under pressure.","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11703983,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/12/2021","dateComplaintFiled":"12/09/2025","vin":"2T3WFREV7FW","components":"ELECTRICAL SYSTEM","summary":"When we bought the SUV, it had a small top battery installed.  The battery slid over and caused my alternator to go out completely.  I must have caught fire, as there were burnt wires to the alternator.  We replaced the alternator, and it was over $295 dollars and then had to get a new battery, and that was over $150 dollars. I installed it myself because I am a mechanic.","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11703014,"manufacturer":"Toyota Motor Corporation","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/03/2025","dateComplaintFiled":"12/04/2025","vin":"","components":"VEHICLE SPEED CONTROL","summary":"The contact owns a 2015 Toyota RAV4. The contact stated that while driving at an undisclosed speed, the vehicle independently accelerated. The contact stated that the failure occurred while the contact was parking the vehicle. The contact's vehicle crashed into a vehicle that was parked beside the contact's vehicle. In addition, the vehicle crashed into the Dollar Tree Store doors. The contact stated that the failure occurred while the brake pedal was depressed and the vehicle was uncontrollable. The contact stated that it was very scary. The Dollar Store door glass was completely shattered. The Dollar Store was closed down as a result of the damage. The vehicle was driven to the contact's residence. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. A Police report was filed. No injuries were sustained. The contact stated that an insurance claim was filed. The contact stated that the failure needed to be investigated by NHTSA. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 70,450. The VIN was unavailable.","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11700931,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/20/2025","dateComplaintFiled":"11/22/2025","vin":"JTMZFREV3FJ","components":"STEERING","summary":"November 20,2025 I was driving my 2015 Toyota Rav-4\u2026.Turning into my driveway and Suddenly a light on the dashboard came on\u2026An emblem with the Steering  Wheel and Exclamation  point came on\u2026I was glad that I was at a safe place and called Toyota dealership service department\u2026I was told that it was something to do with the Power Steering Electrical System\u2026That I shouldn\u2019t drive the vehicle but take it to the dealer\u2026I asked if there was a recall and I was told that there wasn\u2019t a recall\u2026I checked several places on Google and it showed several recalls for this particular vehicle and issue\u2026The dealership advised me that there\u2019s no recall for my vehicle\u2026I\u2019m not understanding\u2026I have my Rav-4 that I\u2019m afraid to drive and don\u2019t know what to do at this point\u2026","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11699388,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/20/2025","dateComplaintFiled":"11/14/2025","vin":"2T3BFREV4FW","components":"ELECTRICAL SYSTEM","summary":"The contact owns a 2015 Toyota Rav4. The contact stated that while the vehicle was parked or being driven, water was leaking into the vehicle from the roof, causing water damage to the electrical wiring to the air bags. A dealer was contacted. The vehicle was taken to the dealer, where it was determined that there was a hole in the roof and that the roof needed to be removed for a proper investigation. The contact was informed that the air bags could unintendedly deploy unintentionally if not repaired. The vehicle was not repaired. The manufacturer was notified of the failure via letter and phone calls, and the contact was informed that the case had been closed. The approximate failure mileage was 65,000.","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11698564,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/31/2025","dateComplaintFiled":"11/10/2025","vin":"2T3BFREV0FW","components":"STEERING","summary":"While driving a 2015 Toyota Rav4 (w/AWD) the vehicle's steering wheel started to shake and the vehicle lost acceleration. The check engine, AWD, and traction (trac) control lights illuminated. After pulling the vehicle over I tried calling AAA. After about 30 minutes, the warning lights went out. I decided to try to drive it home. After about 5 miles the same thing happened. However, after slowing down the problem went away. I called a Toyota dealer and requested a recall service (to fix the power steering assist). They scheduled the appointment and I dropped the vehicle off. When the vehicle was ready I discovered that they only performed the recall for the battery terminal. They informed me that there was no other recall for my VIN number. This problem should be on recall as I've researched and discovered many other complaints similar to mine. These situations like mine, and many others, are safety issues and could easily lead to injury and/or death.","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11697838,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/06/2025","dateComplaintFiled":"11/06/2025","vin":"JTMRFREV6FJ","components":"STEERING","summary":"There is an intermittent loss of the electric power steering assist. The car can't be steered during this loss of power, leading to an extremely high risk of a crash.  Toyota issued a recall for the 2015 RAV4 for this exact problem, but they did not include my car's VIN in the recall.  The problem has not been confirmed, as Toyota informed me that this could only be done at my expense.  The vehicle or component has not been inspected for this problem.  There have not been any warning lamps, but it's very obvious while driving that the power steering has failed.","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11683351,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/26/2025","dateComplaintFiled":"08/27/2025","vin":"JTMWFREV9FJ","components":"UNKNOWN OR OTHER","summary":"Was driving on the freeway on my way to work and suddenly i heard this loud pop. I didn't know if a vehicle next to me had a tire blow out or if i had a tire blow out. I pulled over and i checked my car and then i looked on the roof as that is where the loud pop came from and i saw my sunroof broken with a hole in the middle.","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11683239,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/26/2025","dateComplaintFiled":"08/26/2025","vin":"JTMWFREV9FJ","components":"UNKNOWN OR OTHER","summary":"I was driving on the freeway to work. It's a 40 minute commute I make every day Monday to Friday. Half way to my destination, I heard like a loud pop or explosion sound. There was an 18 wheeler on the middle lane to my right and I thought one of its tires exploded and  a piece landed on my roof. It felt like something landed on my roof or hit it hard, but not sure what. I also thought maybe my tire blew out, but my tires are all new and were fine. I pulled over to the side and put my emergency break lights on and checked the roof of my car and saw that my sun roof was broken. There is a hole in the middle. \\n","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11682771,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/20/2025","dateComplaintFiled":"08/25/2025","vin":"JTMRFREV9FJ","components":"ELECTRICAL SYSTEM","summary":"The contact owns a 2015 Toyota Rav4. The contact stated that while operating the vehicle, the battery, ABS, and brake warning lights illuminated, and the vehicle stalled on several occasions. The vehicle was jump-started, and the vehicle operated normally. Additionally, the steering wheel became difficult to turn on several occasions. The vehicle was taken to the local Auto Zone which replaced the battery, but the failure persisted. The local dealer was notified of the failures, but no assistance was offered. The cause of the failure was not determined. The manufacturer was not contacted. The failure mileage was 110,000.","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11682364,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/24/2025","dateComplaintFiled":"08/22/2025","vin":"JTMBFREV7FJ","components":"ELECTRICAL SYSTEM","summary":"See attached document for complaint.  text from attached document: To my disappointment, the remedy was not perfo rmed totally. The reason for this was, \"improper battery size\" . Cont inuing with the message I was texted : \"This means we cannot fully complete the recall without replacement of the battery. The recall is to replace hardware that keeps the battery secure due to this happening, this smaller size battery which had been Installed in your car is not properly secured.","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11675776,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/05/2024","dateComplaintFiled":"07/23/2025","vin":"2T3YFREV3FW","components":"STRUCTURE","summary":"Request for Resolution -Peeling Paint on 2025 Toyota RAV 4  I am writing to formally file a complaint regarding a paint peeling issue with my 2025 Toyota RAV 4 and Toyota's refusal to address the defect, despite timely reporting and documentation.  The paint on my vehicle began peeling around February 2024 and significantly worsened by January 2025. I promptly filed two complaints with Toyota, and case numbers were opened. Per Toyota's request, I obtained a repair estimate from Toyota of Katy (attached) and submitted it through their system.  However, Toyota has since closed both cases without resolving the issue, stating that the paint repair program expired in November 2024. This is particularly troubling because the issue was reported while the paint damage was progressing,  I believe this reflects a serious quality defect that affects the appearance, durability, and resale value of the vehicle, and Toyota is failing to take appropriate responsibility. I respectfully request that NHTSA investigate this matter and consider whether similar complaints exist from other Toyota owners experiencing premature paint peeling.  Thank you for your attention to this matter","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11675487,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/22/2025","dateComplaintFiled":"07/22/2025","vin":"2T3RFREV6FW","components":"ELECTRICAL SYSTEM","summary":"After a battery recall was performed on the vehicle at the dealership, a serious safety issue occurred. A short circuit in the battery cable caused a fire in the engine compartment. Fortunately, I was able to extinguish the fire with an extinguisher before it spread, but it happened very close to the gas line and posed a severe danger. We believe the fire may be related to the recall service.  The fire caused visible damage to the battery area, and we have documented it with photos and video. We are very concerned about the safety of this vehicle and potential negligence in the recall repair.  We are requesting that NHTSA investigate this matter and take appropriate action.","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11669634,"manufacturer":"Toyota Motor Corporation","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/22/2025","dateComplaintFiled":"06/27/2025","vin":"2T3RFREV7FW","components":"UNKNOWN OR OTHER","summary":"Was going a route that we do daily, and thankfully it was a backroad and no one was walking.  Was coming up to a turn and pressed the brake but the car accelerated.  100% sure I pressed the brake!  I couldn't steer the car and lost the brakes.  Thankfully a tree stopped the car.  Airbags deployed, windshield cracked, all 4 tires popped.","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11669832,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/26/2025","dateComplaintFiled":"06/27/2025","vin":"2T3YFREV7FW","components":"POWER TRAIN,ELECTRICAL SYSTEM,SERVICE BRAKES","summary":"The battery is off . It does not work. The car does not start. It looks like the battery is not properly installed. I just left my car at the Toyota dealership in June 12 for maintenance services, for brake fluid and flush etc including the replacement of a battery mounting hardware however it does not look right.  The car started to go off and today it does not start at all. Please advice  Sincerely, [XXX]  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11657468,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/28/2025","dateComplaintFiled":"04/29/2025","vin":"2T3WFREV2FW","components":"SEAT BELTS","summary":"The contact owns a 2015 Toyota Rav4. The contact stated that while using the rear seat belts, the occupant was unable to adjust the straps, and while moving in the seats, the seat belt straps erroneously became tighter. The contact stated that the failure was present with the rear driver's side seat belt and rear passenger\u2019s side seat belt. The cause of the failure has not yet been determined. The manufacturer and local dealer had not yet been contacted about the failure. The failure mileage was  92,000.","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11655813,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2025","dateComplaintFiled":"04/21/2025","vin":"2T3WFREVXFW","components":"UNKNOWN OR OTHER,VISIBILITY/WIPER","summary":"When it rains, water leaks in the interior of the car where the windshield meets the roof of the car. It leaks at the both visor attachments, the light in the middle, and along the sides of where the windshield is attached. I understand there is a recall for older RAV4's for a similar issue. I think the same thing is happening here. It's is causing visibility issues when it is raining and distracts the driver.","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11652402,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/02/2024","dateComplaintFiled":"04/02/2025","vin":"2T3RFREV9FW","components":"UNKNOWN OR OTHER","summary":"I received the \"Interim Notice\" recall notification (not the first one about the same problem - \"Certain Potential Vehicle Fire related to 12-volt battery\") 1/2/24 but no parts were available until received the next notice on 3/28/25 for the \"Remedy\". That is not in a reasonable time frame to me, over a year and almost 4 months. I received a recall prior to 1/2/24 about a similar battery issue that was supposedly taken care of in a more timely manner, then to receive another recall notice having to do with similar issues but the parts weren't available over a year and 4 months. Why wasn't the problem fixed with the first recall/fix? In the mean time my car could have caught on fire, but because I was warned, that's ok?! That is unacceptable.","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11643410,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/14/2025","dateComplaintFiled":"02/18/2025","vin":"2T3DFREV1FW","components":"STEERING","summary":"The contact owns a 2015 Toyota Rav4. The contact stated that while his daughter was driving at an undisclosed speed, she became aware that the electronic power steering was not functioning properly, and the vehicle failed to respond to the direction that the steering wheel was turned. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 15V144000 (Steering); but the VIN was not included. The manufacturer was notified of the failure but provided no assistance. The failure mileage was approximately 80,000.","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11640571,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/10/2025","dateComplaintFiled":"02/04/2025","vin":"JTMRFREVXFD","components":"ELECTRICAL SYSTEM","summary":"The contact owns a 2015 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V734000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the vehicle was difficult to start and was jumpstarted several times. The contact called AAA who replaced the battery, and the vehicle was able to start. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 46,945. VIN tool confirms parts not available.","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11636538,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/12/2024","dateComplaintFiled":"01/17/2025","vin":"JTMRFREV1FJ","components":"ELECTRICAL SYSTEM","summary":"The contact owns a 2015 Toyota Rav4. The contact stated that while the vehicle was parked at an independent mechanic for a routine service appointment, the contact was advised that corrosion was present on the battery hold down clamps.  In addition, the contact was informed that, due to the corrosion, the battery test indicated a faulty battery. The vehicle was not repaired. The dealer was made aware of the failure. The contact was informed that the parts were not available. The contact received notification of NHTSA Campaign Number: 23V734000 (Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was 68,000. VIN tool confirms parts not available.","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11634834,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/02/2025","dateComplaintFiled":"01/08/2025","vin":"2T3DFREV6FW","components":"UNKNOWN OR OTHER","summary":"recall # 23TB13 manufacturer  recall # 23V734 NHTSA 12 volt battery replacement still has no remedy available since recall 11/1/2023  I have had 2 batteries replaced in 4 years , not sure if due to recall and cant seem to get anyone to answer if related .  The last battery kept having erosion and connection  issues , Finally had to replace .","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11632200,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/23/2024","dateComplaintFiled":"12/23/2024","vin":"JTMBFREV7FD","components":"ELECTRICAL SYSTEM","summary":"The contact owns a 2015 Toyota RAV4. The contact received notification of NHTSA Campaign Number: 23V734000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.\u00a0VIN tool confirms parts not available.","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11628878,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2023","dateComplaintFiled":"12/04/2024","vin":"JTMZFREV8FJ","components":"ELECTRICAL SYSTEM","summary":"The contact owns a 2015 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V734000 (Electrical System) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11624872,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/31/2024","dateComplaintFiled":"11/12/2024","vin":"2T3DFREV6FW","components":"ELECTRICAL SYSTEM","summary":"I'm submitting this formal complaint because the manufacturer had exceeded a reasonable amount of time for the recall remedy of the open recall on my vehicle. The recall was first created on Nov 01,2023 Manufacturer Recall Number: 23TB13 NHTSA Recall Number: 23V734 As of November 12, 2024, and after one year since it was issued, the recall status is still marked as \"Recall Incomplete; remedy not yet available.\" I am in the process of importing my vehicle to Canada, and this unresolved recall is putting the entire process on hold. I have done the free recommended inspection under Consumer Advisory 21TG01, but this isn't considered a solution in order to call the recall completed.","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11621376,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/22/2024","dateComplaintFiled":"10/22/2024","vin":"JTMZFREV3FD","components":"ELECTRICAL SYSTEM","summary":"The contact owns a 2015 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V734000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was made aware of the issue. VIN tool confirms parts not available.","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11618446,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/07/2024","dateComplaintFiled":"10/07/2024","vin":"JTMZFREVXFJ","components":"ELECTRICAL SYSTEM","summary":"The contact owns a 2015 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V734000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced the failure. VIN tool confirms parts not available.","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11616717,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/16/2024","dateComplaintFiled":"09/26/2024","vin":"2T3RFREV2FW","components":"ELECTRICAL SYSTEM","summary":"The contact owns a 2015 Toyota Rav4. The contact stated that on several occasions while driving at various speeds, the vehicle lost motive power and stalled. The vehicle was able to be restarted each time. The vehicle was taken to a dealer where it was diagnosed that the positive wiring post needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 81,000.","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11616112,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/18/2024","dateComplaintFiled":"09/24/2024","vin":"2T3DFREV3FW","components":"ELECTRICAL SYSTEM,ENGINE","summary":"The contact owns a 2015 Toyota Rav4. The contact stated while driving 30 MPH, the vehicle stalled. The contact was able to restart the vehicle however, there were several unknown warning lights illuminated. The contact received notification of NHTSA Campaign Number: 23V734000 (Electric System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 109,643. VIN tool confirms parts not available.","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11615838,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2024","dateComplaintFiled":"09/22/2024","vin":"2T3WFREV3FW","components":"STRUCTURE","summary":"Paint on the top my car is peeling.","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11614211,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/12/2024","dateComplaintFiled":"09/12/2024","vin":"2T3RFREVXFW","components":"ELECTRICAL SYSTEM","summary":"The contact owns a 2015 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V734000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was made aware of the issue. VIN tool confirms parts not available.","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11613823,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/10/2024","dateComplaintFiled":"09/10/2024","vin":"2T3ZFREV5FW","components":"ELECTRICAL SYSTEM","summary":"The contact owns a 2015 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V734000 (Electrical System); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11606823,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/06/2024","dateComplaintFiled":"08/06/2024","vin":"JTMWFREV5FJ","components":"ELECTRICAL SYSTEM","summary":"The contact owns a 2015 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V734000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11605435,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2023","dateComplaintFiled":"07/30/2024","vin":"2T3BFREV9FW","components":"ELECTRICAL SYSTEM","summary":"The contact owns a 2015 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V734000 (Electric System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11605165,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/27/2024","dateComplaintFiled":"07/29/2024","vin":"2T3DFREV0FW","components":"STEERING","summary":"The contact owns a 2015 Toyota Rav4. The contact stated while driving 50-55 MPH, the vehicle lost power steering functionality, and the steering wheel became difficult to turn. The power steering warning light was illuminated. The contact was able to pull to the side of the road by using physical strength to steer the vehicle. The contact stated that upon turning off and restarting the vehicle, the power steering became functional. The contact was able to continue driving. The vehicle was taken to an independent mechanic, where the failure was linked to NHTSA Campaign Number: 15V144000 (Steering); however, the vehicle was not diagnosed or repaired. The dealer was not notified of the failure. The manufacturer was notified of the failure and informed the contact that the VIN was not included in the recall. The failure mileage was approximately 118,000.","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11603389,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/19/2024","dateComplaintFiled":"07/19/2024","vin":"2T3WFREV5FW","components":"ELECTRICAL SYSTEM","summary":"The contact owns a 2015 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V734000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11598292,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/20/2023","dateComplaintFiled":"07/02/2024","vin":"JTMRFREV5FD","components":"ENGINE","summary":"The torque converter shudder is defective and causes jolting while driving between 30 and 40 mph","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11597931,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2024","dateComplaintFiled":"07/01/2024","vin":"2T3DFREV5FW","components":"ELECTRICAL SYSTEM","summary":"The contact owns a 2015 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V734000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11589901,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/21/2022","dateComplaintFiled":"05/21/2024","vin":"JTMWFREV0FJ","components":"ELECTRICAL SYSTEM","summary":"The contact owns a 2015 Toyota RAV4. The contact received notification of NHTSA Campaign Number: 23V734000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while the vehicle was parked, the battery failed to charge. The contact stated that the battery needed to be replaced. The contact purchased a new battery to replace the old battery. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 75,000. VIN tool confirms parts not available.","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11588048,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2023","dateComplaintFiled":"05/10/2024","vin":"2T3WFREV2FW","components":"ELECTRICAL SYSTEM","summary":"The contact owns a 2015 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V734000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11586365,"manufacturer":"Toyota Motor Corporation","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"04/18/2024","dateComplaintFiled":"05/01/2024","vin":"2T3WFREV0FW","components":"VEHICLE SPEED CONTROL","summary":"The contact owns a 2015 Toyota Rav4. The contact stated that the mother was driving at a slow rate of speed while in a parking lot and when the brake pedal was pressed the vehicle suddenly experienced unintended acceleration causing the driver to lose control of the vehicle and crash into a tree. During the incident, the driver sustained a right leg and right arm injury and was transported to the hospital and treated for multiple fractures. A police report was taken at the scene and the vehicle was towed away. The cause of the failure was not yet determined. The local dealer was notified of the failure and referred the contact to the manufacturer. The manufacturer was not yet contacted. The failure mileage was 100,000.","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11584532,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/20/2024","dateComplaintFiled":"04/22/2024","vin":"2T3WFREV2FW","components":"ELECTRICAL SYSTEM","summary":"The contact owned a 2015 Toyota RAV4. The contact stated that while the vehicle was parked in his driveway, he observed black smoke emanating from the engine compartment. Shortly afterward, the vehicle became engulfed in flames originating from the engine compartment. Local emergency services arrived and were able to extinguish the flames. No warning lights were illuminated. A fire report was filed. A police report was not filed, and no injuries were reported. The vehicle remained at the contact's residence but was deemed a total loss by his insurance provider. After investigating the failure, the contact related the failure to NHTSA Campaign Number:\u00a023V734000 (Electrical System), and the VIN was included, but parts were not yet available. The manufacturer was notified of the failure but did not assist. The failure mileage was 34,000.","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11579457,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/25/2024","dateComplaintFiled":"03/26/2024","vin":"2T3WFREV2FW","components":"ELECTRICAL SYSTEM","summary":"The contact owns a 2015 Toyota Rav4.  The contact received notification of NHTSA Campaign Number: 23V734000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that the parts were not yet available. The manufacturer was made aware of the issue. VIN tool confirms parts not available.","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11579458,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2021","dateComplaintFiled":"03/26/2024","vin":"2T3YFREV4FW","components":"UNKNOWN OR OTHER","summary":"paint is peeling off vehicle.","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11578653,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/02/2023","dateComplaintFiled":"03/21/2024","vin":"2T3RFREV0FW","components":"ELECTRICAL SYSTEM","summary":"The contact owns a 2015 Toyota Rav4. The contact stated that on several occasions while driving at various speeds, various unknown warning lights flashed and stalled. The vehicle was restarted but on several occasions, the vehicle would not start and required a jump start. Additionally, the contact stated that the vehicle was burning oil at a faster rate due to the oil being changed less than a month ago. The vehicle was taken to a dealer where it was diagnosed that the battery needed to be replaced and an oil change was needed. The vehicle was repaired but the failure persisted. The manufacturer was not notified of the failure. The failure mileage was approximately 130,000.","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11578167,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2024","dateComplaintFiled":"03/18/2024","vin":"JTMWFREV6FD","components":"POWER TRAIN","summary":"Transmission shudder between approximately 25-40 mph. Toyota had a recall on some of the 2013-2015 RAV4 for this problem by the vin number. Car shakes and it has stopped running once at a red light","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11575819,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/03/2023","dateComplaintFiled":"03/06/2024","vin":"JTMRFREV0FD","components":"ELECTRICAL SYSTEM","summary":"I just called Toyota dealer at Grime City IA this morning to make an appointment for recall the battery hold-down clamp and the battery tray as I just knew yesterday. Unfortunately, the customer lady let me know they are unavailable to do that because they do not have enough parts for now. As I knew, the program just extended until June 2024 then I asked her to put my case on the list, but she denied to do it too. So would you please give me your recommendation and email me back as a proof. After June 2024, if they continue to deny me as today, I will have proof to talk with them.   Thank you very much and have a good day.","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11573992,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/03/2023","dateComplaintFiled":"02/26/2024","vin":"2T3ZFREV7FW","components":"ELECTRICAL SYSTEM","summary":"My son was driving our RAV4 LE 2015 and took an exit. While driving, the car shut off, and the dashboard lights blinked. He turned the car on and moved about 40 feet in the exit when the car shut off again, and smoke came from the hood. A few minutes later, the car was on fire. The cause was a battery-induced short circuit. The burned RAV4 LE 2015 is available for inspection. This incident put my son and a friend at serious risk. At this moment, the problem hasn't been confirmed by a dealer or independent service. However, months later, the manufacturer issued a recall on Nov 01, 2023. The vehicle has not been inspected by the manufacturer, police, or any other party. There were no warning lamps or messages, except for the first time it shut off when the dashboard lights blinked.","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11569829,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/03/2024","dateComplaintFiled":"02/04/2024","vin":"JTMRFREV5FD","components":"ELECTRICAL SYSTEM,ENGINE","summary":"When I try to start up my car after a full month of parking as usual I knew already it has a dead battery so I jump started then once it started I heard a very small explosion with smoke coming from underneath the glove compartment then I found a very small fire started from the same place so I left the car and I called 911 who came and extinguished the fire after the entire car was already engulfed and exploded in fire. The car closed the other two cars on both sides to melt partially as well. The picture attached has the incident number.","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11566248,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2023","dateComplaintFiled":"01/18/2024","vin":"JTMRFREV5FD","components":"POWER TRAIN","summary":"The contact owns a 2015 Toyota Rav4. The contact stated while driving 40 MPH and attempting to accelerate, the vehicle started to hesitate. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the torque converter. The vehicle was repaired, but the dealer informed the contact that if the failure reoccurred, the transmission would need to be replaced. The manufacturer was not notified of the failure. The failure mileage was 112,000.","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11566083,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/14/2024","dateComplaintFiled":"01/17/2024","vin":"JTMZFREV4FD","components":"VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM","summary":"My friend was leaving church and cranked my vehicle engine.  My friend proceeded to exit the church parking lot onto a main road. Prior to exiting the parking lot, she heard the engine \"rev\", where my vehicle began moving forward without her control. She was consistently pressing the brake pedal; to no avail. where my vehicle was only stopped by careening into a nearby yard. She could hear my vehicle's engine continue rev until she turned it off.","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11562974,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/02/2024","dateComplaintFiled":"01/02/2024","vin":"JTMBFREVXFD","components":"ELECTRICAL SYSTEM","summary":"The contact owns a 2015 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V734000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11562833,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/19/2018","dateComplaintFiled":"12/31/2023","vin":"2T3DFREVXFW","components":"ELECTRICAL SYSTEM","summary":"RADIO NOT UPDATING","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11562835,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/19/2018","dateComplaintFiled":"12/31/2023","vin":"2T3DFREVXFW","components":"ELECTRICAL SYSTEM","summary":"Audio stopped working, display keeps rebooting","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11561334,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/04/2023","dateComplaintFiled":"12/21/2023","vin":"2T3DFREV1FW","components":"STEERING,ELECTRICAL SYSTEM","summary":"My vehicle's electrical components short-circuited, steering became difficult to control and the vehicle caught on fire under the hood near the battery compartment.","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11561034,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2023","dateComplaintFiled":"12/20/2023","vin":"JTMRFREV2FJ","components":"ENGINE","summary":"This is concerning a recall. NHTSA recall No. 23V-734. Which can has a potential for vehicle fire. The remedy will not be available to mid 2024. This is a long time to drive a vehicle like this with such a high safety risk. I have reached out to Toyota and they have refused to do anything about it such as provide a loaner vehicle while they rectify the issue. My life and my families life is at risk driving this vehicle .","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11561074,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":true,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"11/27/2023","dateComplaintFiled":"12/20/2023","vin":"2T3WFREV5FW","components":"ELECTRICAL SYSTEM","summary":"The recall for my RAV4 was for the battery, and it may cause a fire.   The safety of my family members and other families was affected by this fire. We are all displaced.   My mom parked our car under our apartment, and 15 minutes later, the vehicle was engulfed in flames. The battery was replaced in 2019, and the rep told us of farmers that they can't confirm that the recall may be the root of the fire. I was told by the farmers rep that a certain battery is responsible for the fire.   The car was parked and no lights were on.","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11560944,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/19/2023","dateComplaintFiled":"12/19/2023","vin":"2T3RFREVXFW","components":"ELECTRICAL SYSTEM","summary":"The contact owns a 2015 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V734000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11560782,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2023","dateComplaintFiled":"12/18/2023","vin":"2T3RFREV1FW","components":"ELECTRICAL SYSTEM","summary":"The contact owns a 2015 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V734000 (Electrical System) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11554307,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/07/2023","dateComplaintFiled":"11/09/2023","vin":"2T3RFREV0FW","components":"ENGINE","summary":"The contact owns a 2015 Toyota Rav4. The contact stated that while his daughter was driving at an undisclosed speed, the steering wheel was inoperable and all the warning lights illuminated. The steering wheel was seized and the vehicle lost motive power in the middle of the street. The contact's daughter noticed the vehicle was smoking from under the hood. The contact's daughter exited the vehicle and the vehicle caught on fire. The fire department arrived and extinguished the fire. A fire or police report was not filed. The vehicle was towed to the tow yard. The insurance company declared the vehicle a total loss. The contact was informed of NHTSA Campaign Number: 23V734000 (Electrical System), however, the contact stated he did not receive the recall notification. The manufacturer was not made aware of the failure. The failure mileage was approximately 70,000.","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11553180,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/15/2023","dateComplaintFiled":"11/02/2023","vin":"2T3WFREV0FW","components":"UNKNOWN OR OTHER","summary":"I had a 2015 rav4, I recently experience a horrific incident on 10/15/2023. I was driving on the freeway and the left lane was very bumpy. Then the dashboard started flickering so I pulled over. as I pulled over the car came to complete shutdown. So, my daughter and I got out of the car quickly. I called my insurance as the car didn't want start anymore, during this call I could see smoke. So, the agent had my call 911 and in seconds the car automatically went up in flames from bottom front to the top. Car was reported total loss.  I saw the article on the rav4 recalls and believe this is related.  [XXX]  [XXX]   INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11551131,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2023","dateComplaintFiled":"10/21/2023","vin":"JTMDFREV6FD","components":"UNKNOWN OR OTHER","summary":"There is a known issue and current recall issued for roof rail water leakage in rav4 models 2019-2021. My current model rav4 from 2015 is now experiencing the same issue with water leaking during a rainstorm into the interior of the car through the visor junctions in both driver and passenger side. Please be advised as I believe this is caused by the roof rail junctions not being properly sealed. It is not only affecting 2019-2021 models but affecting older rav4 models such as mine from 2015. Hopefully the recall can be expanded to include older models as I am already currently experiencing water damage inside my car and this could be a major safety issue if unresolved.","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11550998,"manufacturer":"Toyota Motor Corporation","crash":true,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/19/2023","dateComplaintFiled":"10/20/2023","vin":"2T3YFREV3FW","components":"UNKNOWN OR OTHER","summary":"Front collision in 55 miles per hour freeway after slamming on the brakes and hitting car in front with minimum damage to them, RAV4 started immediately to smell like something but burning and black smoke started on front left, after few moments car was on flames. The car burnt in it's totality.","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11549733,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/06/2023","dateComplaintFiled":"10/13/2023","vin":"JTMDFREV8FD","components":"STEERING","summary":"The contact owns a 2015 Toyota Rav4. The contact stated that while driving at 30 MPH, the power steering warning light appeared on the instrument panel as the power steering assist failed to operate as needed. The contact used excessive force to steer the vehicle to the side of the road. The contact called a friend for assistance but once the friend arrived, the warning light had disappeared, and the vehicle was driven back to the residence. Several days later, the same failure returned while driving at 30 MPH. The vehicle was driven to the dealer where the vehicle was diagnosed with a defective steering shaft. Upon investigation, the contact linked the failure to NHTSA Campaign Number: 15V144000 (Steering). The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 112,000.","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11549159,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/05/2022","dateComplaintFiled":"10/10/2023","vin":"2T3DFREV7FW","components":"SERVICE BRAKES","summary":"This is regarding potential safety issue related to the brake system.  Last week (10/1/23) I changed the rear brake pads for the first time since I got the car from the dealer.  The pads are original ones installed at the Toyota plant/line. Shocked was that there was no sign of grease on right/passenger side caliper guide pins, and pins were rusted and seized on the caliper as a result. This explains why the pad thickness is still 4-5 mm. Braking was done mostly by the front bakes. If the front brakes failed, it's like driving the car without brakes.  I and my family narrowly escaped collision because it needs extra distance to make complete stop compared to other normal cars.  I checked the front brake pads also just for safety reasons. The pins glide freely in the caliper, but not like normal guide pin behavior.   This is the manufacturer's fault and could put me and my family in danger of collision.","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11545544,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/20/2020","dateComplaintFiled":"09/20/2023","vin":"2T3BFREV6FW","components":"ELECTRICAL SYSTEM","summary":"The contact owns a 2015 Toyota Rav4. The contact stated that the touchscreen on the main computer failed to show the desired display on the lower right side of the screen. The failure occurred intermittently at first but had since become a persistent failure. The contact stated that the system updates could not be updated as needed due to the failure. The contact had not taken the vehicle to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline. The approximate failure mileage was 144,675.","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11543964,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/10/2023","dateComplaintFiled":"09/11/2023","vin":"2T3BFREV0FW","components":"UNKNOWN OR OTHER","summary":"Last year my battery exploded while I was driving the car. This year again the sane issue. I was driving my car this past Sunday September 10, 2023 and my battery exploded once again.","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11539703,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/19/2023","dateComplaintFiled":"08/21/2023","vin":"JTMDFREV5FD","components":"VISIBILITY/WIPER","summary":"While driving on highway 394 in Minneapolis on August 19, 2023, my sunroof exploded. It was approximately 4:55 p.m., and I was driving between 60 and 70 miles per hour. It was around 90 degrees outside at the time. The highway was busy. As I was driving in the far left lane with my nearly 3 year old daughter in the backseat, I was startled by a loud bang like a gunshot or an explosion right above my head. I had no idea what had happened because the shade for my sunroof was closed. As I merged over to the nearest exit, I saw people looking at my car, including looking up toward my roof. After exiting the highway, I found a nearby street, Mt. View Avenue, and parked my car. I got out and looked at the roof, seeing that the sunroof had shattered nearly completely. I noticed immediately that most of the glass shards seem to have shot upward. There was not a large amount of broken glass laying on the sunroof shade. This indicates that the sunroof erupted from internal pressure, not an external object coming into contact with the glass. Additionally, I did not see any foreign objects in the window shade area on a visual inspection. Luckily the shade was closed, so no glass got into the interior of the cabin or hit me or my daughter. After inspecting the damage, I called a dealership that I regularly receive service from but it was closed, and I have not yet heard back. I explained the issue to a representative, who said they would notify the glass repair people and that they'd call me back ASAP. I drove the rest of the way home off of the highway. When I got home, I researched the issue and saw that this is not an isolated event. Specifically, many cars with sunroofs have had them explode, including Toyota Rav4 models dating back to 2014. There is no recall for the issue, and I have never been warned that my sunroof could randomly explode. Neither the manufacturer or insurance have inspected the damage yet. No warning light came on prior to the explosion.","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11538464,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/23/2023","dateComplaintFiled":"08/14/2023","vin":"JTMBFREV0FJ","components":"STEERING","summary":"The electronic power steering in my vehicle has been acting difficult for approximately 3 weeks now. I had new tires, front end alignment, inspection of the rack and pinion and tie rods done thinking this was the issue. This did not help.  The steering column makes a clicking noise when I turn the wheel while stopped like 2 pieces of plastic are rubbing together. The steering feels like it is fighting me while I\u2019m trying to turn the wheel or even while I am going straight no matter at what speed. When making a turn I can remove my hands from the steering wheel and the wheel and tires will stay in that position and not correct  itself. Overall, no matter what speed I am traveling (either at a red light or driving) there feels like a failure in the electronic power steering motor like something is fighting the wheels alignment, the steering wheel and the power steering motor. It feels like it\u2019s an Indy car steering wheels needing complete resistance to keep the vehicle straight.  I brought this to an independent mechanic that inspected everything and said it sounds like the NHTSA campaign: 15V144000 and that I should have Toyota look at it. I just came back from DCH Wappingers Falls Toyota in NY and they wouldn\u2019t even look at it and stated my VIN is not covered. I was told they don\u2019t get paid for looking at something and they hardly get paid for recall issues. And, if I spoke to the service manager, she would tell me the same. I immediately called Toyota directly and opened a case and have the email proof. Toyota manufacturer representative told me the same thing and said \u201ceven though it sounds like the same recall, I\u2019d have to pay out of pocket to she it fixed and hope to get refunded later.\u201d To let me leave the dealership with this issue knowing I\u2019m a single father with 2 kids is horrible.  This issue needs to be looked at and I don\u2019t know who to look at it or the money to fix it.  I don\u2019t know if I can download a video of this occurring. Please let me know.","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11537593,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/07/2023","dateComplaintFiled":"08/10/2023","vin":"JTMZFREV8FJ","components":"POWER TRAIN","summary":"Toyota dealer in the area says transmission fluid does not need to be serviced unless we tow trailer and etc.  Well the transmission broke down and we need to put a remanufactured one.   This could be fatal incident if vehicle quits on busy highway.","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11537737,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/10/2023","dateComplaintFiled":"08/10/2023","vin":"2T3ZFREV7FW","components":"ELECTRICAL SYSTEM","summary":"I drove all day for work without issues and when I made a right into my neighborhood, I lost power and power steering. I pulled over and parked my car. I noticed smoke coming from it and popped the hood. The wired connecting to the battery caught fire. It seems the battery could have shifted and grounded itself.","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11536930,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2023","dateComplaintFiled":"08/07/2023","vin":"2T3BFREV2FW","components":"ENGINE","summary":"The engine oil is being consumed faster than normal. I have to keep taking it in for oil because the oil light turns on before the 5k miles!!","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11536396,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2017","dateComplaintFiled":"08/03/2023","vin":"2T3BFREV2FW","components":"POWER TRAIN","summary":"Ever since I purchased it, it had a shudder between 20-50 miles. Called the dealer, they said it was normal with these cars. 6 years after and still making shudder noise just louder now and it bothers my ears. Took it in for a diagnostic at the same dealer I bought it and they said it\u2019s not a torque converter issue (a bulletin was issued), but a transmission issue and it will cost $6.100 to repair.","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11531986,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/06/2023","dateComplaintFiled":"07/13/2023","vin":"JTMZFREV7FJ","components":"ELECTRICAL SYSTEM","summary":"Cause and Origin of the fire which led to the spread from the vehicle to the home resulted from a known issue with stated vehicle electrical failure. Fortunately the homeowner was able to remove herself from the home without injury. The vehicle had been parked and not operating for approximatley 18 hours prior to fire.","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11530417,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/01/2022","dateComplaintFiled":"07/05/2023","vin":"2T3DFREV9FW","components":"POWER TRAIN","summary":"Transmission stopped working while driving in traffic.  There was no indication that anything was wrong with the transmission.  It worked fine one minute and the next it would not engage in any gear.","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11530420,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/30/2023","dateComplaintFiled":"07/05/2023","vin":"2T3DFREV9FW","components":"POWER TRAIN","summary":"While driving on the interstate the transmission stopped working.  There was no indication that anything was wrong with the transmission.  It was working fine and suddenly would not engage in any gear.  This was a new OE transmission replaced six months ago for the same issue, with less than 9,000 miles on the new unit.  I had to coast from the middle lane to the side of the interstate in heavy traffic.","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11526751,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/13/2019","dateComplaintFiled":"06/13/2023","vin":"2T3BFREV9FW","components":"STRUCTURE","summary":"Paint is flaking at the upper doors","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11523441,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2021","dateComplaintFiled":"05/23/2023","vin":"2T3DFREV2FW","components":"POWER TRAIN","summary":"The contact owns a 2015 Toyota Rav4. The contact stated that while driving at speeds between 20-30 MPH the vehicle had experienced a severe shutter and vibration coming from the rear end and the vehicle would not properly accelerate. The vehicle was taken to the local dealer who diagnosed that the torque converter was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure but no assistance was offered.  The failure mileage was 120,000","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11519862,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2021","dateComplaintFiled":"05/01/2023","vin":"JTMDFREVXFD","components":"FUEL SYSTEM, GASOLINE","summary":"The contact owns a 2015 Toyota Rav4. The contact stated that there was fuel leaking from the vehicle. While opening the fuel cap, fuel was flowing out of the filler neck. The contact detected fuel leaking on the driveway. There were no warning lights illuminated. The vehicle was taken to a Honda dealer to be diagnosed. The contact was informed that the EVAP canister needed to be replaced. The vehicle was repaired but the failure recurred. The vehicle was taken to the local dealer where it was diagnosed and determined that the fuel system and EVAP canister needed to be replaced. The vehicle was repaired; however, the failure persisted.  The vehicle was taken to the local dealer again who was unable to duplicate the failure. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 90,000.","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11517120,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/06/2023","dateComplaintFiled":"04/14/2023","vin":"2T3ZFREV0FW","components":"STEERING","summary":"The contact owns a 2015 Toyota Rav4. The contact stated that while driving at an undisclosed speed, the steering wheel seized, causing the contact to lose control of the vehicle. Additionally, several unknown warning lights were illuminated. The contact stated that the failure occurred intermittently while turning. The vehicle was taken to an independent mechanic, who related the failure to NHTSA Campaign Number: 15V144000 (Steering). The manufacturer was made aware of the failure. The failure mileage was 115,000.","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11510956,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/08/2023","dateComplaintFiled":"03/09/2023","vin":"2T3DFREVXFW","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE","summary":"Approximately two minutes after turning the vehicle off, smoke started coming from the engine area. Within the next two minutes, flames emerged. The fire quickly engulfed the vehicle in flames causing a total loss. The fire department declared it a loss and stated a cause will likely not be known by them. I was not in the vehicle at the time of the smoke. A truck next to the vehicle quickly moved away. Insurance company is in route to investigate. No warning signs prior.","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11509082,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/25/2023","dateComplaintFiled":"02/25/2023","vin":"JTMRFREV3FD","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE","summary":"Today I started my RAV4 in my driveway to warm it up and went back in the house. Approximatly 5-10 minutes later someone knocked on the door to let me know the car was on fire. The fire department said it was likley that the fire started in the engine and spread to the rest of the vehicle.","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11508519,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/10/2023","dateComplaintFiled":"02/22/2023","vin":"2T3DFREV0FW","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER,BACK OVER PREVENTION","summary":"Radio and Navigation system is not working. Dealership stated this is a factory problem that is very costly to repair. A lot of Toyota vehicles are having the same problem. It is a safety issue because driver can't use the hands free option or navigation system. So using the phone while driving is really not safe!","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11507548,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2023","dateComplaintFiled":"02/16/2023","vin":"2T3ZFREVXFW","components":"POWER TRAIN","summary":"At 100,000 miles my 2015 RAV4 started experience intermittent shuttering during aacceleration when car is shifting gears. It feels like driving over a rumble strip. I read about the ZH1 torque converter extended warranty for 2013-2015 Toyota RAV4 models. This has been a frequent enough issue that Toyota has extended the warranty up to 8 years or 150,000 miles, in which they will replace the torque corverter and ECM at no charge. I called Toyota Customer Care and gave my VIN number. According to Toyota, my car is not covered under the warranty becuae my car was built in May 2015 and the warranty only covers RAV4s built through Nov 2014. In their extended warranty bulletin, Toyota claims the RAV4s that aren't covered have different software logic. I have called Toyota back to find out what is different about my car's software logic, but they claim they do not know and to ask the dealer. Today I took my car into the dealer to have it diagnosed. Sure enough, the torque converter is locking up and I need to have the torque converter clutch replaced and ECM reprogrammed. The dealer said they dont know the difference between the software logic. The dealer recommends i call Toyota Customer Care back and ask to speak to a field representative, who should know that information. So far, Toyota has not been helpful in answering my question, but I am planning to get to the bottom of this. I have read that many other RAV4 owners are experiencing the same issue, where Toyota claims they are not covered because the car was built outside of the designated window. I don't think the issue was corrected properly in the later toyotas and that is why others are experiencing the same problem. This is a safety concern. The ststor clutch will cause the torque converter not to work as efficiently, driving down your gas mileage. In some extreme cases, the convertor may violently self-destruct. https://www.rav4world.com/threads/2013-2015-rav4-torque-converter-shudder-warranty-extension.311617/","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11506960,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/10/2023","dateComplaintFiled":"02/13/2023","vin":"2T3RFREVXFW","components":"ENGINE","summary":"The contact owned a 2015 Toyota Rav-4. The contact stated that while her son was driving at 60 MPH, he heard an abnormal, popping sound as a burning odor began to emit from the vehicle. Her son and the other occupants immediately exited as flames began to emit from the vehicle's engine. The fire and police departments arrived at the scene and the fire was extinguished. No one was injured due to the failure.  A police report was filed. The vehicle was towed from the scene and taken to an independent tow yard. The dealer nor the manufacturer were notified of the failure. The vehicle was totaled. The failure mileage was unknown.","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11505293,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2023","dateComplaintFiled":"02/03/2023","vin":"2T3YFREVXFW","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"The infotainment unit is stuck in a loop. Spoke to multiple dealers that said they\u2019ve seen at least 200+ of these issues in the past year. They said their fix is a total replacement of the unit.","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11499020,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/23/2022","dateComplaintFiled":"12/27/2022","vin":"2T3DFREV0FW","components":"UNKNOWN OR OTHER","summary":"I own a White 2015 Rav4 Limited. I bought it used in 2019. I am emailing today due to the issue, like many other RAV4 and other white Toyota vehicles - the paint is peeling.  A small piece started to peel at the end of last winter. It has peeled larger in the past month. In the past two weeks with high winds, two larger portions peeled off the front hood and drivers side rear door. This is a total of three different areas on the vehicle.","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11497103,"manufacturer":"Toyota Motor Corporation","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"11/04/2022","dateComplaintFiled":"12/12/2022","vin":"JTMRFREV7FJ","components":"AIR BAGS","summary":"On November 4 2022 I was involved in a car accident  The opposing driver hit me nearly head on but to the right on the drivers side.  Crushed the left front tire and axle   The car is totaled   My air bags did not go off. Front side or otherwise.   My life was put in serious danger, I am lucky to be alive; suffering chest back and knee pains due to the strong impact.  I had the officer note and hospital note that the car bags did not go off.  The opposing insurance made note of the air bags not going off.  Unknown if there were warning lights.  I am the only driver of that car and original owner.   I am in Puerto Rico now and the local dealer  in San Juan has not returned phone call.","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11495458,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/20/2022","dateComplaintFiled":"11/30/2022","vin":"JTMBFREV9FJ","components":"POWER TRAIN","summary":"Toyota poorly designed the torque converter for this vehicle leading to future transmission failure prematurely! I have had two torque converters replaced due to them failing!!! A torque converter when it fails pushes metal shavings into the transmission leading to transmission failure most manufacturers when a converter fails they check the transmission and if there is shavings they replace it. I had my torque converter replaced under a a special program through Toyota but it only covered the torque converter  and no additional parts. I had to have my axle replaced twice and my seal after torque  converter replacement covered by the dealership not even Toyota warranty under the torque converter recall or special program. I have complained about my transmission since day one of owning the vehicle originally told it was normal operation down the road Toyota admitted to the torque converter issue but does not cover the transmission even though if the torque converter fails or is faulty it is destroying the transmission and the transmission should be covered. My vehicle Not only financed through Toyota financial service only at Toyota with Toyota and they offer no customer assistance it is almost $8000 just to replace the transmission, which should be covered and recalled under the torque converter failure. I would love to keep this car for its lifetime but 80,000 miles to 130,000 miles I have driven it with a failing transmission and torque converter Toyota  will not replace the torque converter again it is an expired coverage at this point now that it has been done. I wish they would stand behind our customers a little better. My 2015 Chevy Silverado is in the shop now for torque converter failure & they are replacing the transmission along with the torque converter because they know the torque converter causes transmission failure it's covered by Chevy! I made a case with Toyota & Better Business Bureau trying to get a even some form of assistance DENIED by Toyota","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11493027,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2022","dateComplaintFiled":"11/10/2022","vin":"2T3RFREV7FW","components":"SEAT BELTS","summary":"The contact owns a 2015 Toyota Rav4. The contact stated that after turning off the vehicle, the driver's side front seat belt buckle was stuck and failed to release immediately. The contact had to continuously push the seat belt button to release the seat belt. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 94,000.","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11492163,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2022","dateComplaintFiled":"11/03/2022","vin":"2T3YFREVXFW","components":"ELECTRICAL SYSTEM,ENGINE","summary":"Car caught on fire in my driveway .","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11491921,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/02/2022","dateComplaintFiled":"11/02/2022","vin":"JTMZFREV2FD","components":"EXTERIOR LIGHTING","summary":"Headlight bulbs burn out within a few months of replacement. This past year 2022, they have been replaced four times.  It's never the same headlight, both are faulty.","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11491439,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/27/2022","dateComplaintFiled":"10/29/2022","vin":"JTMBFREV8FJ","components":"VEHICLE SPEED CONTROL","summary":"While leaving the bank parking lot my 2015 Rav 4 started to accelerate while my foot was on the brakes. I barely missed hitting an incoming car. This was not first time something like this happened. There were other incidents prior to this but I dismissed them as maybe me hitting the wrong pedal.","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11491189,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/27/2022","dateComplaintFiled":"10/27/2022","vin":"JTMRFREV8FJ","components":"ELECTRICAL SYSTEM","summary":"The contact owns a 2015 Toyota Rav4. The contact stated that whenever the vehicle was started, the instrument panel went blank and then illuminated as needed. Additionally, while driving at undisclosed speeds, the vehicle was jerking. The contact stated that on one occasion while driving 45 MPH, the instrument panel went blank and the radio became inoperable; however, soon after the failure, the functions returned and operated as designed. The contact took the vehicle to a certified mechanic who was not able to determine the cause of the failure. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 65,000.","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11488167,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/06/2022","dateComplaintFiled":"10/06/2022","vin":"JTMWFREV1fj","components":"EXTERIOR LIGHTING","summary":"Water is collecting in the outside taillights (attached to the body, not the rear hatch) on both sides. There are no visible leaks in the seals or holes in the lenses. In the attached photos, finger is pointing to water level on both lenses.","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11484250,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/13/2022","dateComplaintFiled":"09/13/2022","vin":"2T3RFREV0FW","components":"UNKNOWN OR OTHER","summary":"Nathing everything is my car working good","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11482676,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2022","dateComplaintFiled":"09/02/2022","vin":"JTMBFREV5FD","components":"UNKNOWN OR OTHER","summary":"Yesterday, on 9/1/2022, my son parked the car on the parking lot of CVS in Tucson, AZ. He turned the car off and locked it and went into the store. While at CVS the car spontaneously burst into flames. More specifically the front of the car burst into flames.   The car has been meticulously maintained and was in perfect mechanical condition. No one smokes. There was nothing flammable in the car. It just caught on fire out of the blue on its own while parked. Good thing no one got hurt and no other property damage occurred, but the car is totaled. It had about 88,000 miles on it. Thank god it was not inside the garage at night or our house would most likely have burned down as well.   This is a VERY disturbing event. No one expects their well-maintained car to catch on fire while turned off and parked.   We would like the incident investigated.","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11480949,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/21/2022","dateComplaintFiled":"08/24/2022","vin":"2T3WFREV8FW","components":"FIRERELATED","summary":"The contact owned a 2015 Toyota Rav-4. The contact received notification of Customer Service Campaign: 21TG01 (12-Volt Battery Size and Installation Inspection). The contact stated that she inspected the battery and confirmed that it was the correct battery size prior to the failure. The contact stated that after refueling the vehicle, she drove to her friend's residence at an undisclosed speed when the vehicle experienced a loss of power steering assist and the air conditioner and radio inadvertently turned off. The contact arrived at her friend's residence and parked the vehicle for approximately 45 minutes to an hour. The contact restarted the vehicle and drove down the driveway when the vehicle lost motive power with smoke coming from underneath the hood. The contact and her friend exited the vehicle before it caught fire. A police officer was driving by when he witnessed the fire. The fire department arrived on the scene and extinguished the fire. Police and fire department reports were filed. The vehicle was towed to a tow yard and deemed totaled by the insurance company. The manufacturer was not made aware of the failure. The failure mileage was approximately 110,000.","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11481093,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/24/2022","dateComplaintFiled":"08/24/2022","vin":"JTMWFREVXFJ","components":"ENGINE","summary":"The car hesitates when I press the gas and also does this when the cruise control is activated","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11481002,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/24/2021","dateComplaintFiled":"08/24/2022","vin":"2T3RFREV3FW","components":"EXTERIOR LIGHTING","summary":"The contact owns a 2015 Toyota Rav4. The contact stated that the illumination from the headlights was poor due to scratches inside the headlight housings. The contact stated that the illumination made nighttime driving difficult. There were no warning lights illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 53,000.","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11479597,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/09/2019","dateComplaintFiled":"08/16/2022","vin":"JTMWFREV8FD","components":"STEERING","summary":"Cs Traction Light Is On  Cause INTERNAL OPEN IN STEERING ANGLE SENSPR MODULE THE STEERING ANGLE SENSOR TRANSMITS THE STEERING WHEEL'S RATE OF TURN, WHEEL ANGLE, AND OTHER IMPORTANT DATA TO THE SPECIFIC VEHICLE'S COMPUTER. IF THERE IS A FAULT IN THE SIGNAL, THE COMPUTER CAN DISABLE THE VEHICLE'S STABILITY CONTROL.  Correction REPLACE STEERING ANGEL SENSOR MODULE","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11477644,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/04/2022","dateComplaintFiled":"08/04/2022","vin":"JTMWFREV0FD","components":"ELECTRICAL SYSTEM,STRUCTURE","summary":"The power hatch door liftgate support rods problems.  The hatch door won't close.  This is the third times. First two times were under warranty, this time is after warranty.  The liftgate must have mechanical or design problem when manufacturing.  If the hatch back door suddenly drop, it will hurt my head or body when I try to reach my trunks.","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11475313,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2022","dateComplaintFiled":"07/22/2022","vin":"2T3DFREV1FW","components":"ENGINE","summary":"OUR 2015 RAV 4 IS EXPERIENCING A TORQUE CONVERTER SHUDDER AT ABOUT 40MPH. WE CAN FEEL THIS RATTLE OR AS TOYOTA HAS EXPLAINED IN A WARRANTY POLICY BULLETIN # POL17-06 DATED 9-15-2017 AND REVISED IN 2021, A SHUDDER, AND HAVE CONCERNS FOR OUR SAFETY WHILE DRIVING.  OUR MECHANIC TEST DROVE THE CAR AND FELT THE SHUDDER.  HE THEN PROVIDED THE WARRANTY POLICY BULLETIN WHICH WE THEN PRESENTED TO BALISE TOYOTA ON POST RD IN RHODE ISLAND.  THEY ALSO DOCUMENTED AND EXPERIENCED THE SHUDDER CONFIRMING OUR CONCERNS AND THOSE OF OUR MECHANIC. BALISE TOYOTA TOLD US OUR vin # WAS OUTSIDE THE WARRANTY COVERED PERIOD.  TOYOTA IS COVERING VEHICLE  TO NOV. 2014 AND OUR VEHICLE WAS PRODUCED FEB. 9, 2015.  THE WARRANTY ENHANCEMENT PROGRAM (ZH1) WARRANTY EXTENSION FOR TORQUE CONVERTER SHUDDER ON CERTAIN 2013-2015 MY RAV4 OFFERING A SECONDARY COVERAGE FOR 8 YEARS FROM DATE OF FIRST USE OR 150,000 MILES. OUR VEHICLE FALLS WITHIN THIS COVERAGE ALLOWANCE,   TOYOTA CORPORATE REFUSED OUR CLAIM FOR INCLUSION.  HOWEVER, WE ARE SUSPICIOUSLY CLOSE TO THE INCLUSION DATE, EXPERIENCING THE VERY ISSUE, HAVE CONFIRMATION FROM A MECHANIC AND THE DEALERSHIP HAS ALSO CONFIRMED EXISTENCE OF PROBLEM UPON TEST DRIVE.  WE NOTICED THE SHUDDER ABOUT A MONTH BEFORE HAVING IT CHECKED OUT.  I WILL PERSUE TOYOTA FURTHER BUT WOULD LIKETO REPORT THIS ISSUE AS THEY ARE NOT COVERING ALL VEHICLES PRODUCED BETWEEN 2013-2015 AS I THINK THEY SHOULD.  MY RAV4 IS BEHAVING EXACTLY AS THEY DESCRIBE A VEHICLE WITH A FAULTY TORQUE CONVERTER WILL.  PROBLEM THEY ACKNOWLEDGE THE ISSUE BUT WILL NOT CONSIDER MY CAR AS IT IS OUTSIDE THE DATE THEY HAVE DECIDED TO MAKE.  THEY NEED TO EXTEND THAT DATE OUT TO COVER ALL VEHICLES EXPERIECING THE ISSUE.","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11473451,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/19/2022","dateComplaintFiled":"07/11/2022","vin":"2T3RFREV7FW","components":"UNKNOWN OR OTHER","summary":"Transaxle Repair: reman transition with torque converter.  The car begins to shake around 60MPH as well as acceleration gets stuck at times. The Toyota dealership looked at the vehicle 2 times before the cause was addressed.","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11468596,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/08/2022","dateComplaintFiled":"06/10/2022","vin":"2T3BFREV1FW","components":"VEHICLE SPEED CONTROL","summary":"The contact owns a 2015 Toyota Rav4. The contact stated while driving 5 MPH, the vehicle independently accelerated while pulling into to a testing facility. The contact depressed the brake pedal and steered away from the tent and the vehicle came to a complete stop. The contact was unaware if there were any warning lights being illuminated. The vehicle was driven to the residence. The vehicle was not taken to a dealer and was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 18,870.","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11468235,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/08/2022","dateComplaintFiled":"06/08/2022","vin":"JTMZFREVXFD","components":"STEERING","summary":"Toyota informed me That my 2015 Rav4 is not eligible for Recall no. 15V144000, it does not apply to my VIN. However my Electric Power steering has malfunctioned with 82k miles on the Vehicle","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11466338,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/24/2022","dateComplaintFiled":"05/27/2022","vin":"2T3WFREV3FW","components":"UNKNOWN OR OTHER","summary":"The white paint on my vehicle is chipping like crazy. I was told by my insurance company that there was a problem with the white paint on Toyota vehicle from 2008-2019. This is very disheartening as I\u2019ve always buy toyota vehicles for their excellence.","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11466414,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/27/2022","dateComplaintFiled":"05/27/2022","vin":"2t3wfrev8fw","components":"VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM","summary":"My vehicle has a problem with torque converter shudder that has gotten worse over time. At first it was shuddering and now vehicle bulks and momentarily slows down at the speed of 20mph thus creating an unsafe situation. Toyota has a Torque Converter Shudder Warranty Enhancement Program (ZH1) for vehicles of my age and mileage, but my specific VIN number does not fall under this warranty enhancement. I spoke to Toyota Brand Engagement Center senior adviser Drew and explained to him that it is a safety issue due to my vehicle unexpectedly slowing down in traffic. But he refused to do anything to mitigate this safety concern.","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11465757,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/23/2022","dateComplaintFiled":"05/23/2022","vin":"2T3ZFREV2FW","components":"STEERING,ELECTRICAL SYSTEM,ENGINE","summary":"Power to the vehicle was lost while making a turn under a stop light. Emergency flashers were used. All dashboard lights came on at the time the vehicle lost power. Radio stopped. The car was turned off and was able to be restarted after several seconds. The danger was having a vehicle stopped under a stop light for several seconds. The problem has yet to be repeated. It happened just this morning 5/23/22. No other warnings were given before loss of power. We have not yet had an inspection by any other parties but will plan on it as we are aware there had been an issue with a 12 volt battery case in the past on this model.","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11465597,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/07/2022","dateComplaintFiled":"05/21/2022","vin":"2T3YFREV3FW","components":"STRUCTURE","summary":"About three months ago the liftgate on my 2015 Toyota RAV4 SUV, suddenly started not wanting to close properly as if the door shock absorbers had slipped out of place. I clarify that at no time has my vehicle been impacted, forced or stolen. The moment I opened the door with the button, once I went to close it, it stayed open, causing my vehicle to get wet inside every time it rains. I can not park it in open places because they can force the door that is left open and they can steal it. There are times when the door opens but doesn't want to close, and other times it just doesn't want to open. I understand that I have taken very good care of my vehicle and this is an essential part of it. I hope you can give me a quick solution on this. Thanksyou!","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11465297,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/05/2022","dateComplaintFiled":"05/19/2022","vin":"2T3ZFREV9FW","components":"POWER TRAIN","summary":"Transmission does not work prior to 60,000 miles","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11464008,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/10/2022","dateComplaintFiled":"05/10/2022","vin":"2T3DFREV6FW","components":"POWER TRAIN","summary":"Transmission shudder between approximately 25-40 mph. Toyota had a recall on some of the 2013-2015 RAV4 for this problem by the vin number.","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11462374,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/27/2022","dateComplaintFiled":"04/27/2022","vin":"2t3wfrev9fw","components":"POWER TRAIN","summary":"Light acceleration causes car to jerk and stutter while increasing speed","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11461625,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/21/2022","dateComplaintFiled":"04/21/2022","vin":"2T3DFREV9FW","components":"POWER TRAIN","summary":"The contact owns a 2015 Toyota Rav4. The contact stated while driving approximately 25-50 MPH, the vehicle was vibrating. There were no warning lights illuminated. The contact was able to continue to drive the vehicle. Additionally, the contact stated that the failure mainly occurred while depressing the accelerator pedal. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the torque converter needed to be replaced. The vehicle was then taken to the dealer where it was diagnosed that the torque converter needed to be replaced. The dealer informed the contact that the vehicle could not be repaired under an unknown extended warranty for the torque converter as the VIN was not included. The vehicle was not repaired. The manufacturer was notified of the failure and advised as the dealer. The failure mileage was approximately 140,000.","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11461306,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/18/2022","dateComplaintFiled":"04/19/2022","vin":"JTMBFREVXFD","components":"ELECTRICAL SYSTEM","summary":"The contact owns a 2015 Toyota Rav4. The contact stated that while his wife was driving, the instrumental panel shut down after the vehicle was pulled over. The contact mentioned there was a dark brown smoke coming from the front passenger dashboard and the front of the vehicle was on fire. The fire department extinguished the fire. A police report was filed. The vehicle was towed to a tow lot. The contact contacted the dealer to inform the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 87,000.","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11457484,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/20/2022","dateComplaintFiled":"03/20/2022","vin":"2T3WFREV7FW","components":"UNKNOWN OR OTHER,EQUIPMENT","summary":"When my phone is connected to Bluetooth for hands free talking, the person I\u2019m talking to says that they can\u2019t hear me clearly, so much background noise.  After looking this up I see several hundred people saying the same thing. It\u2019s now a law that you can\u2019t be talking on your cell phone to your ear, wouldn\u2019t this be considered a safety issue? Thank you  [XXX]  INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11457207,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/14/2022","dateComplaintFiled":"03/18/2022","vin":"JTMRFREV6FJ","components":"UNKNOWN OR OTHER","summary":"On March 14, 2022  ( about 5:05pm)got in my car to drive to the post office to mail a package. ( less than one mile from my home) I noticed when I started the car that the computer appeared to be rebooting. It was grey and had a line at the bottom appearing to progress from left to right. I drove to post office, parked, turned off the car, locked it and went into post office. Waiting in line, a man came in and said whomever owns the silver RAV4 out front, your motor is smoking. I said that\u2019s mine, went outside in shock, called 911 and the motor was in flames within minutes. I first noticed flames coming through crack in hood by the windsheild. I have no idea why this happened. Owned the car since 2018, never had a single issue. Car is totaled. Progressive Car insurance is investigating and will hopefully approve a fair settlement, minus my deductible.This is the most bizarre thing I\u201dve ever seen. Please advise if you know what I can do to at least get my deductible refunded from Toyota. Thank you By the way, I almost went to the gas station first, my tank was on E, it could have been a deadly situation had i done that first. Ps. I have a video of the fire that would not upload. If there is another way to get it to you, please let me know. Thank you.","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11454967,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/11/2022","dateComplaintFiled":"03/03/2022","vin":"2t3rfrev5fw","components":"ENGINE","summary":"The contact's father owned a 2015 Toyota Rav4.  The contact stated that while the vehicle was parked unattended, the vehicle dashboard spontaneously caught fire. There were no reported injuries or property damage. It was unknown who extinguished the fire.  The vehicle was towed to the local dealer but was not diagnosed or repaired. The vehicle was destroyed. The manufacturer was not contacted. The approximate failure mileage was approximately 50,000.","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11454413,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/10/2022","dateComplaintFiled":"02/28/2022","vin":"JTMWFREV5FD","components":"STEERING","summary":"Power steering suddenly failed (and dash lights came on) when my wife and 6 year old son were driving down the road at highway speeds nearly causing accident. After turning car off and back on, it was restored. NHTSA Campaign ID: 15V144000 addresses this exact issue, but our VIN falls outside those included, even though its the same model year. Opened case with Toyota Corporate.  Dealer says they have to reproduce issue to do anything, but being an ECU flaw, it nearly impossible to reproduce on demand.","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11453350,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/10/2022","dateComplaintFiled":"02/22/2022","vin":"JTMWFREV5FD","components":"STEERING","summary":"The contact owns a 2015 Toyota Rav4. The contact stated that while his wife was driving at approximately 50 MPH, the steering wheel seized while the power steering warning light was illuminated intermittently. The contact mentioned that the vehicle lost power steering functionality. The contact stated that the vehicle was restarted and operated as designed. The dealer was not contacted. The vehicle was not repaired. The manufacturer was notified of the failure and provided a case number. The VIN was not included in NHTSA Campaign Number: 15V144000 (Steering). The approximate failure mileage was 77,000.","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11451003,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/12/2021","dateComplaintFiled":"02/08/2022","vin":"2T3BFREV5FW","components":"ELECTRICAL SYSTEM","summary":"Purchased our Rav4 (Certified Used Car) from a Toyota Dealership in January, 2018. On December 12, 2021, I went into our garage to start the car. Upon turning the ignition key, the car starter clicked and the car's starter did not turn. The instrument lights also started to blink on and off, so I turned the ignition key to the off position. I removed the battery and took it to our local mechanic who tested the battery and determined that the battery was dead and that it would not accept a charge. This battery was the second new battery that I had installed in the car, and the second one to fail. I took the dead battery back to Walmart where I purchase it, and Walmart replaced it for free under warranty. I installed the brand new battery to the car. Upon connecting both the positive and negative wires correctly to the positive and negative terminals of the new battery, the car's starter began to turn, but there was no key in the ignition when the starter began to turn. As soon as the car's starter began to turn without there being a key in the ignition, I disconnected the battery cables immediately as a precaution and I made an appointment with the service department at a Toyota Dealership nearby. I had the car towed to the Toyota Dealership. The Toyota Dealership told me there was a battery recall on the car to verify it's size. The Dealership diagnosed the car's electrical system and said that the battery was sized and installed correctly, but there was a short in the electrical system. The dealership said that they would need to remove the faulty car starter that was installed prior to me owning the car, and the dealership would need to restore the starting system to OEM specs. Total cost was $558.02 for the repair.","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11444248,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/17/2021","dateComplaintFiled":"12/18/2021","vin":"2T3BFREV6FW","components":"STEERING","summary":"The pump failed","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11444002,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/08/2021","dateComplaintFiled":"12/16/2021","vin":"2t3bfrev3fw","components":"VEHICLE SPEED CONTROL","summary":"The contact owns a 2015 Toyota Rav4. The contact stated while driving at various speeds, the vehicle would independently accelerate without warning. The contact stated no warning lights were illuminated. The vehicle was taken to a local dealer but was not diagnosed. The manufacturer was informed of the failure. The contact was informed that the VIN was not included in a recall. The failure mileage was approximately 35,569.","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11443080,"manufacturer":"Toyota Motor Corporation","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/02/2021","dateComplaintFiled":"12/08/2021","vin":"2T3RFREV0FW","components":"SERVICE BRAKES","summary":"Road conditions were perfect - sunny, dry, nice weather.  I was pulling into a parking spot and when I applied the brakes, they FROZE.  I.e. the brake pedal DID NOT GO DOWN. (The mats were not an issue).  Then the car suddenly accelerated and went over an embankment. I was able to stop the vehicle using the emergency brake.","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11442561,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2021","dateComplaintFiled":"12/03/2021","vin":"2T3RFREV9FW","components":"POWER TRAIN","summary":"Our Torque convertor went in our RAV4.  There is a warranty bulletin on this issue for our make/year and our vehicle fell within the years and mileage needed to be covered by this warranty but when we asked Toyota to repair it under the warranty they told us that our VIN was not on the list for free repair.  We recently had our local certified mechanic replace the torque convertor out of fear if we waited for VIN to show up on list further damage would be done.  We sent a certified letter to Toyota Corp along with our invoice for repair and asked if they would reconsider and cover us under warranty and the answer is no.   The reason for this complaint is to document the fact that we had faulty parts and even though the vehicle met all the guidelines needed for free repair, we were still denied. The warranty bulletin is #POL17-06 this covers models 2013-2015 up to 150,000 miles.  We own a 2015 with 89,000 miles.  We have logged a complaint with the Federal Trade Commissioner as well as THE Better Business Burea.  Thank you for your time.","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11440975,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/17/2021","dateComplaintFiled":"11/18/2021","vin":"2T3ZFREV3FW","components":"ELECTRICAL SYSTEM","summary":"The electrical system failed and the car has been towed by State Farm Insurance to Cop-art Savage Vendor in Elgin Il today. My safety was at risk by fast rapidly engulfing flames coming from under the car hood.The problem has not been reproduced or confirmed by a dealer or independent service center that we know of. Vehicle or components have been inspected by police, and might have been inspected by our Insurance after the vehicle was towed. There was a warning  battery light just before smoke came out from under the hood, then the car stopped and then flames started to come out from under the hood engulfing the front part of the car.","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11434953,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/13/2021","dateComplaintFiled":"09/30/2021","vin":"2T3WFREV1FW","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"My wife was driving her 2015 Toyota Rav4 on September 13, 2021 when the car stalled while on the interstate.  She coasted to the side.  It started back up so she continued to work which was off the next exit.  As soon as she entered the parking lot, the Rav4 stalled again and she was able to coast in to a parking lot.  As soon as she walked inside the building the Rav4 caught on fire.  There were no warning lights are any indication of anything wrong with the vehicle  up until this point.  According to the dealer and the insurance company, the battery caught on fire.  What exactly caused this I do not know.  The Insurance company deemed the vehicle a total loss per the Toyota Dealers recommendation.","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11434578,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/26/2021","dateComplaintFiled":"09/27/2021","vin":"JTMZFREV8FJ","components":"SERVICE BRAKES, HYDRAULIC,ELECTRONIC STABILITY CONTROL (ESC)","summary":"The contact owns a 2015 Toyota Rav4. The contact stated while driving 70 MPH and attempting to depress the brake pedal, the brake pedal went to the floor. The contact stated that he had to top off the brake fluid constantly. The contact stated that the ABS warning light was illuminated. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 16V198000 (Service Brakes, Hydraulic, Electronic Stability Control) however, the VIN was not included. The vehicle was taken to a local dealer but was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was unavailable.","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11430552,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/17/2021","dateComplaintFiled":"08/25/2021","vin":"2T3WFREV2FW","components":"ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE","summary":"Slow down to make a right turn, the car completely shut off. Put on emergency lights pulled into nearest safest parking lot, braking systems failed, finally put car in park. Pulled keys out of ignition. Took a look around nothing was physically wrong, got back into vehicle started it, with no problem. Took it through the same parking lot, through the drive-thru. Started smoking at the second window, pulled back into the parking lot, shut off vehicle. Got out of vehicle to access smoke, fire started, got back int car then an explosion. Grabbed my daughter and my things the best I could. There was about two or three more explosions afterwards, the fire department came to take out the flames; this was after other employees from the same area tried to put out the fire with fire extinguishers but it wasn\u2019t much help. It halfway burned into the ground, the Fireman had to use the jaws of life to get the hood off of the car to extinguish the fire.","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11429925,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/17/2021","dateComplaintFiled":"08/20/2021","vin":"2T3WFREV2FW","components":"ENGINE","summary":"The contact owned a 2015 Toyota Rav4. The contact stated that while his wife was driving and making a right turn the vehicle loss motive power and stalled without warning. The contact stated that his wife coasted to the side of the road, restarted the vehicle, and several unknown warning lights flashed on the instrument panel and then disappeared. While driving through the drive-thru at McDonalds his wife was notified by an employee of an abnormal burning odor. While pulling out of the drive-thru, the vehicle stalled. The driver restarted the vehicle and pulled into a parking space and the vehicle caught on fire underneath the hood. The contact stated that after his wife removed the child from the vehicle there were a series of explosions. The Fire Department was called out and the fire was extinguished. A fire report was filed. The vehicle was towed from the scene and deemed a total loss. There was no injuries and no medical attention was needed. The dealer and the manufacturer were not contacted. The approximate failure mileage was 90,000.","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11429597,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/10/2021","dateComplaintFiled":"08/18/2021","vin":"jtmwfrev7fd","components":"ENGINE","summary":"The contact owns a 2015 Toyota RAV4. The contact stated that while driving approximately at 45 mph when they noticed the vehicle's speed began to lower as if it wanted to stall. The contact was able to pull over and turn their vehicle off. The contact attempted to restart the vehicle however the vehicle failed to restart. They noticed smoke coming from underneath the hood of the vehicle. The contact opened the hood of the vehicle to cool the vehicle down however in about 1-2 minutes they noticed flames near the engine of the vehicle. The fire department was called and put out the fire. A report was not filed. There were no injuries and no medical assistance needed. The vehicle was towed. The contact was waiting on the status of the vehicle from their insurance report. The dealer was not made aware of the issue. The manufacturer was not made aware of the issue. The approximate failure mileage was unknown.","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11427561,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/28/2021","dateComplaintFiled":"08/03/2021","vin":"2T3RFREV4FW","components":"STEERING","summary":"The power steering has recently stopped working while driving. When the car is started, the power steering works fine, but within a few minutes, it will stop working and steering has to be done manually.","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11426907,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/28/2021","dateComplaintFiled":"07/28/2021","vin":"2T3RFREV6FW","components":"UNKNOWN OR OTHER,ENGINE","summary":"Was driving along when some warning lights came on, specifically the check engine light, traction control off light and the AWD light. 2 seconds later I heard a loud pop, saw smoke coming from the hood. I pulled over and looked in the engine compartment and saw flames. I suspect the coolant line popped and caught fire. My safety could have been at risk if the battery exploded or oil/gas components were to catch fire. The car is currently at a dealer to be inspected. A NHP accident report was filled out and can be available if needed.","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11426275,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/23/2021","dateComplaintFiled":"07/24/2021","vin":"2T3DFREV5FW","components":"ELECTRICAL SYSTEM,ENGINE","summary":"Driver was driving on the highway when the screen turned off and on and the steering wheel seized momentarily. Approximately 5 minutes later, screen went blank again and could not accelerate. Driver pulled over to the side of the road. Strange noises were coming from under the hood and the car starting smoking and then caught on fire.","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11424912,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/14/2021","dateComplaintFiled":"07/15/2021","vin":"","components":"ELECTRICAL SYSTEM,ENGINE","summary":"The contact owned a 2015 Toyota Rav4. The contact stated that after pulling into the driveway after driving for approximately 30 minutes, the contact parked and exited the vehicle. The contact stated that approximately 10 minutes later there was a loud explosion heard. The contact looked out to see the vehicle on fire. The fire department was called and extinguished the fire. The contact was unsure if a fire report was filed. The vehicle was deemed a total loss. The cause of the failure was unknown. There were no injuries sustained. Neither the dealer nor the manufacturer was made aware of the failure. The approximate failure mileage was 123,000. The VIN was not provided.","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11422599,"manufacturer":"Toyota Motor Corporation","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"06/20/2021","dateComplaintFiled":"06/28/2021","vin":"2t3dfrev0fw","components":"AIR BAGS","summary":"The contact owns a 2015 Toyota Rav4. The contact stated that while driving at 30 MPH through an intersection, another vehicle had run a red light and hit the vehicle's passenger side. The air bags did not deploy upon impact. The contact's son was injured as a result of the accident but did not seek medical attention at the scene. The contact took his son to a local hospital after the accident where he was treated for a fractured right collar bone and fractured right sternum. A police report was not filed. The contact was able to drive the vehicle away from the scene and took the vehicle to an independent body shop for a diagnostic. The manufacturer was notified of the failure and informed him that they would investigate the failure. The vehicle had yet to be repaired. The failure mileage was approximately 79,000.","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11421998,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/18/2021","dateComplaintFiled":"06/23/2021","vin":"JTMZFREV6FD","components":"UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM","summary":"A. Mileage indicator: Full thank gives any where from 325-365 miles. But indicator goes down precipitously. If it indicates 20 miles, it will go down to 0 or 8 miles after only a 5 miles drive. B: The only safety I feel is put at risk is where it can leave me when my anticipated mileage suddenly goes below what was indicated. C: Have reported to dealer a couple of times but always informed nothing defective could be detected D: Never received any warning signals. Just happens.","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11415574,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/22/2020","dateComplaintFiled":"05/07/2021","vin":"2T3DFREV8FW","components":"UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM","summary":"ONGOING ISSUES WITH MY FUEL SYSTEM. CAR WILL DISPLAY ONE OF THESE MANY SYMPTOMS:  -MISFIRE, HARD START, STALL OR SHUTOFF. OTHER SYMPTOMS INCLUDE CAR STUTTERING AND STALLING OUT WHILE DRIVING. THIS LAST SYMPTOM IS VERY DANGEROUS AS IT OFTEN COMES WITH NO WARNING. WHEN THE CAR STALLS OUT, THE CAR IS DRIVING UP STRAIGHT UP A MEDIUM GRADE HILL. I HAVE EXPERIENCED THIS ON SEVERAL DIFFERENT DATES AND TIMES ALONG W 24TH ST. AUSTIN, TX NEAR 1106 W 24TH ST. THIS WILL HAPPEN IF I'M EITHER STOPPING AT A LIGHT OR WHILE IN MOTION. I DON'T HAVE THE EXACT MPH I AM DRIVING, BUT IT WOULD BE AROUND 20 - 40 MPH WHEN THIS OCCURS.     IVE TAKEN THE CARE TO BOTH ROUND ROCK TOYOTA AND CHRISTIAN AUTO BROTHERS TO ADDRESS THE ISSUE. SO FAR, NEITHER HAVE BEEN ABLE TO DIAGNOSE THE PROBLEM. ON 5/22/20, CHRISTIAN AUTO BROTHERS REPLACED THE EVAPORATIVE EMISSIONS SYSTEM LEAK DETECTION UNIT R&R, THE FUEL EVAPORATIVE CANISTER R&R, THE EVAPORATIVE EMISSIONS SYSTEM LEAK DETECTION PUMP, AND THE VAPOR CANISTER PURGE SOLENOID. THIS DID NOT RESOLVE THE ISSUE.    CURRENT CODES:  P0441, P0455, P1604, P1605, P0171.     WHILE NO DIAGNOSTIC PROOF HAS BEEN ESTABLISHED, IT IS HYPOTHESIZED BY THE MECHANICS THAT THERE IS AN ISSUE WITH EITHER THE FUEL PUMP OR THE FUEL LINE. AFTER READING ABOUT THE 2020 TOYOTA FUEL PUMP RECALL, I BELIEVE MY 2015 RAV4 HAS BEEN EXPERIENCING SIMILAR ISSUES. HOWEVER, IT IS NOT PART OF THE RECALL. THEREFORE I AM SUBMITTING THIS INCIDENT INFO TO DOCUMENT THE CURRENT SITUATION. IF I LEARN MORE, I WILL TRY TO UPDATE.","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11408326,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/28/2021","dateComplaintFiled":"04/15/2021","vin":"2T3WFREV4FW","components":"STRUCTURE","summary":"THE ROOF'S COLOR IS PEELING OFF.","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11407511,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/11/2021","dateComplaintFiled":"04/11/2021","vin":"2T3BFREV0FW","components":"ELECTRICAL SYSTEM","summary":"CAR STALLED WHILE DRIVING AND BATTERY SET ON FIRE. BATTERY WAS LAST REPLACED IN OCTOBER 2020 AT TOYOTA DEALERSHIP.","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11407137,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/18/2018","dateComplaintFiled":"04/08/2021","vin":"2T3DFREV0FW","components":"SUSPENSION,ELECTRICAL SYSTEM","summary":"WHILE ON HIGHWAY OR CITY STREET AT TIMES THE RADIO AND PANEL LIGHTS FLICKER AND THE SOUND SYSTEM GOES OFF AND WILL NOT RETURN TILL I STOP THE VEHICLE AND TURN IT OFF THEN ONCE I START THE ENGINE THE SOUND SYSTEM WILL COME ON ONCE AGAIN. ALSO AT TIMES THE HIGH BEAMS WILL TAKE A WHILE TO COME ON. THE REAR DIIR WILL NOT OPEN IN AUTOMATIC MUST BE HAND FORCED. THE REAR SUSPENSION IS AS IT DOES NOT EXIST","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11404020,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/19/2021","dateComplaintFiled":"03/20/2021","vin":"2T3DFREV5FW","components":"STRUCTURE","summary":"THE PAINT IS PEELING MY 2015 BLUE RAV,   I HAVE VISITED MARK JACOBSEN TOYOTA IN DURHAM NC.  SPOKE TO THE BODY SHOP, THEY SAID THIS IS THE SAME ISSUE THEY ARE SEEING ON THE WHITE CARS THAT ARE BEING REPAINTED PER THE LETTER ON YOUR WEBSITE HTTPS://STATIC.NHTSA.GOV/ODI/TSBS/2019/MC-10170749-9999.PDF   THEY SAID AT THIS TIME TOYOTA IS NOT FIXING MY PEELING PAINT BECAUSE IT ISN'T WHITE.  HE SUGGESTED I CALL THE NATIONAL HOTLINE, WHICH I DID AND FILE A CLAIM 21031900209 BUT THEY ALSO SAID THEY ARE ONLY FIXING WHITE PEELING PAINT.  I THINK THEM FOR THEIR TIME AND REQUESTED TO SPEAK TO A SUPERVISOR- THEY HAVE NOT CALLED ME BACK YET.","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11403613,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/17/2021","dateComplaintFiled":"03/17/2021","vin":"2T3YFREV5FW","components":"ELECTRICAL SYSTEM","summary":"THE VEHICLE STALLED WHILE I WAS DRIVING ON A HIGHWAY AT APPROXIMATELY 55 MPH. I HAD BEEN DRIVING FOR 15 MINUTES. I LOST POWER AT THE DASHBOARD, LOST POWER STEERING, AND THE ENGINE STOPPED RUNNING. I COASTED TO A SIDE STREET AND STOPPED THE CAR. I OPENED THE HOOD, AND DISCOVERED A FIRE IN THE ENGINE COMPARTMENT. THE BATTERY CABLE CLOSEST TO THE ENGINE WAS ON FIRE, AND HAD MELTED ONE CORNER OF THE BATTERY. A PASSERBY HELPED EXTINGUISH THE FIRE, AND THE FIRE DEPARTMENT WAS CALLED TO INSPECT AND MAKE SURE THE FIRE WAS OUT.  EARLIER THAT DAY, THE VEHICLE STALLED IN THE SAME WAY WHILE DRIVING APPROXIMATELY 5 MPH IN A PARKING LOT, BUT THE POWER CAME BACK IN A FEW SECONDS. IMMEDIATELY PRECEDING THAT WAS A 1-HOUR DRIVE AT INTERSTATE HIGHWAY SPEEDS WITH NO TROUBLES.","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11400064,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/27/2021","dateComplaintFiled":"03/09/2021","vin":"2T3RFREV9FW","components":"ENGINE","summary":"I WAS DRIVING WITH MY 2 SONS FROM JFK AIRPORT TO WOODSIDE, QUEENS IN NEW YORK. WE JUST GOT OFF THE VAN WYKE HIGHWAY AND WERE TRAVELING WEST ON QUEENS BOULEVARD.  THE SPEED LIMIT ON QUEENS BOULEVARD IS 25.  WE WERE APPROACHING A RED LIGHT WHEN WE NOTICED SMOKE COMING FROM THE UNDER THE HOOD.  I PULLED OVER AND TURNED OFF THE CAR, WHEN WE GOT OUT OF THE CAR WE NOTICED THERE WERE FLAMES STARTING TO COME OUT FROM UNDER THE HOOD. WE IMMEDIATELY GRABBED OUR ITEMS, PURSE, PHONE, COATS AND GOT AWAY SAFELY FROM THE CAR. WE CALLED 911 AND WITHIN A FEW MINUTES THE FIRE DEPARTMENT ARRIVED AND PUT OUT THE CAR. THE WHOLE FRONT OF OUR CAR AND DASH WERE BURNED AS WELL AS PART OF THE DRIVERS SEAT. OUR INSURANCE STATED THE CAR WAS TOTALED. OUR CAR WAS INSPECTED IN DECEMBER AND HAD LESS THAN 5,000 MILES.  WE PURCHASED THE CAR NEW FROM TOYOTA IN 2015 AND HAD IT SERVICED BY THE DEALER EVERY 6 MONTHS. THE FIRE DEPARTMENT SAID LEAVES HAD CAUGHT FIRE, BUT IT HAD RAINED THAT DAY AND THE ENGINE SHOULD NOT GET HOT ENOUGH TO LIGHT LEAVES ON FIRE. AN ENGINE FIRE ON A 2015 CAR WITH LESS THAN 5000 MILES SHOULD NOT HAPPEN.","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11399461,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/26/2021","dateComplaintFiled":"03/06/2021","vin":"JTMYFREV9FD","components":"STRUCTURE","summary":"OUR MOON ROOF HAS COME LOOSE FROM ROOF ON TWO OCASIONS. DEALERSHIP HAS REPAIRED TWICE AT NO CHARGE TO US, BUT NO EXPLANATION AS TO WHY THIS IS HAPPENING. THE FIRST INDICATION BOTH TIMES WAS A RATTLE THAT SLOWLY BECOMES WORSE.","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11398917,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2021","dateComplaintFiled":"03/03/2021","vin":"2T3BFREVXFW","components":"STEERING,ELECTRICAL SYSTEM,ENGINE","summary":"CAR RANDOMLY SHUT OFF ON MONDAY OF THIS YEAR.ALSO THE RADIO IS DEFECTIVE AND CAR TRY'S TO SWITCH GEARS WHILE DRIVING","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11398820,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/29/2020","dateComplaintFiled":"03/02/2021","vin":"2T3WFREVXFW","components":"ELECTRICAL SYSTEM","summary":"THE CAR WAS RUNNING ON THE STREET IN THE CITY WHEN IT SUDDENLY STOPPED, FIRE AND SMOKE ROSE FROM THE BATTERY'S SIDE. AFTER EXTINGUISHING THE FIRE, THE VEHICLE COULD NOT MOVE, AND HAD TO CALL THE TOW TRUCK TO THE REPAIR SHOP. I HAVE WITNESSES.","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11395581,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/05/2021","dateComplaintFiled":"02/10/2021","vin":"2T3DFREV7FW","components":"STEERING,ELECTRICAL SYSTEM","summary":"DRIVING NORMAL, MADE A RIGHT TURN AND CAR SUDDENLY RESTARTS, STEERING WHEEL LOCKS UP DURING TURN FOR A COUPLE SECONDS. ELECTRIC RESTART ENGINE AND TURNS OFF THE CAR AND CANNOT GAS IT, ONLY BRAKE. CAR COMES BACK ON WITHOUT ME TURNING IT ON AND DOES NOT HAPPEN AGAIN REST OF THE DRIVE. DRIVING NORMAL FOR A FEW DAYS, HAPPENS AGAIN, ENGINE RESTARTS AGAIN RANDOMLY WHILE MAKING A RIGHT TURN, SAME EXACT DESCRIPTION AS DESCRIBED PREVIOUSLY.  MULTIPLE DATES OF OCCURENCE","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11395162,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/07/2021","dateComplaintFiled":"02/08/2021","vin":"2T3RFREV0FW","components":"STRUCTURE","summary":"THE PAINT ON THE PANEL ABOVE THE CAR HAS BEGAN TO BUBBLE UP AND TEAR OFF. THE PAINT CONTINUES TO COME OFF. THE PAINT BEGAN COMING OFF IN A CHUNK THAT WAS ABOUT 2' BY 3'.","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11389673,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/14/2021","dateComplaintFiled":"01/24/2021","vin":"2T3WFREV5FW","components":"STEERING,ELECTRICAL SYSTEM,ENGINE","summary":"DRIVING NORMAL, MADE A RIGHT TURN AND CAR SUDDENLY RESTARTS, STEERING WHEEL LOCKS UP DURING TURN FOR A COUPLE SECONDS. ELECTRIC RESTART ENGINE AND TURNS OFF THE CAR AND CAN'T GAS IT, ONLY BRAKE. CAR COMES BACK ON WITHOUT ME TURNING IT ON AND DOES NOT HAPPEN AGAIN REST OF THE DRIVE. DRIVING NORMAL FOR 2 DAYS AND ON THE 3RD DAY, ENGINE RESTARTS AGAIN RANDOMLY WHILE MAKING A RIGHT TURN, SAME EXACT DESCRIPTION AS DESCRIBED PREVIOUSLY. DRIVEN CAR FOR A DAY AND INCIDENT HASN'T REPEATED YET. BUT, NOW NOT SURE IF THIS AFFECTED IT, SENSORS OF CAR DOOR OPEN SIGN IS ON WHEN CAR IS TURNED OFF AND ALL DOORS AND WINDOWS ARE IN PLACE FOR LOCKING. ONLY WHEN CAR IS OFF AND I CANNOT FIX IT.","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11387408,"manufacturer":"Toyota Motor Corporation","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/07/2021","dateComplaintFiled":"01/10/2021","vin":"JTMWFREV2FD","components":"ELECTRICAL SYSTEM,AIR BAGS,STRUCTURE","summary":"I WAS ENTERING TRAFFIC FROM A STOP SIGN AND COLLIDED WITH A BLACK CAR AT NIGHT THAT DID NOT HAVE IT'S HEADLIGHTS ON. THEIR AIR BAG DEPLOYED, - MINE DID NOT. CITY OF RALEIGH, NC. STREETS.","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11387405,"manufacturer":"Toyota Motor Corporation","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/07/2021","dateComplaintFiled":"01/10/2021","vin":"JTMWFREV2FD","components":"ELECTRICAL SYSTEM,STRUCTURE","summary":"I WAS ENTERING TRAFFIC FROM A STOP SIGN AND COLLIDED WITH A BLACK CAR AT NIGHT TIME THAT DID NO HAVE IT'S HEADLIGHTS ON. CITY OF RALEIGH, NC. STREETS.","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11377575,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/01/2020","dateComplaintFiled":"12/02/2020","vin":"2T3RFREV3FW","components":"STRUCTURE","summary":"THE POWER LIFTGATE OF THIS MODEL FAILS TO OPEN IN COLD WEATHER. DIFFICULT TO OPEN AND CLOSE WHEN UTILIZING THE MANUAL OVER-RIDE BUTTON.","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11374381,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/10/2020","dateComplaintFiled":"11/12/2020","vin":"JTMYFREV6FD","components":"STRUCTURE","summary":"LIFT GATE STRUT IS CAUSING MISALIGNMENT OF THE LIFT GATE, SO LIFT GATE SHIFTING AND UNABLE TO OPEN.","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11374069,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/09/2020","dateComplaintFiled":"11/10/2020","vin":"2T3WFREV2FW","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING","summary":"THE DOM LIGHTS FUSE KEEPS BLOWING.  IT APPEARS TO HAVE A SHORT BUT SOME TIMES THE FUSE TAKES A LITTLE TIME TO BLOW.  YESTERDAY I TRIED TO REPLACE THE FUSE THREE TIMES, AND THREE FUSES WERE BLOWN IMMEDIATELY.","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11361664,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/25/2020","dateComplaintFiled":"09/29/2020","vin":"JTMZFREV3FD","components":"STEERING","summary":"I WENT TO START  MY CAR AND THE ELECTRIC POWER STEERING WARNING LIGHT WAS ON AND THE CAR WOULD NOT START.  TOWED TO SHOP AND THEY CAN FIND NOTHING WRONG AND IT STARTS RIGHT UP.  CONCERNED THE POWER STEERING WILL GO OUT WHILE I AM DRIVING.","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11360951,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/23/2020","dateComplaintFiled":"09/24/2020","vin":"2T3WFREV6FW","components":"UNKNOWN OR OTHER","summary":"MY CAR HAS 123,000 MILES I TAKE GREAT CARE OF IT I JUST HAD TO PUT A GEAR SHIFT ASSEMBLY IN TO THE TUNE OF 1100.00. MY TIRES WERE NOT RIDING WELL AND HE FOUND IT","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11353140,"manufacturer":"Toyota Motor Corporation","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/03/2020","dateComplaintFiled":"09/04/2020","vin":"2T3BFREV3FW","components":"POWER TRAIN,UNKNOWN OR OTHER,SERVICE BRAKES","summary":"PULLING INTO PARKING SPACE THE ENGINE STARTED TO REV. PUT CAR IN REVERSE AND CAR WAS PUT IN HISH SPEED REVERSE CAUSING CAR TO HIT ANOTHER VEHICLE.","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11351362,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/17/2020","dateComplaintFiled":"08/26/2020","vin":"2T3WFREV5FW","components":"SERVICE BRAKES","summary":"2015 RAV4 WITH LESS THAN 8,000 MILES. ON I-5 FREEWAY AT ABOUT 70MPH TRAFFIC SLOWED, I APPLIED BRAKES AND A RAPID THUMPING SOUND CAME ON FOLLOWED BY A SHAKING THAT SEEMED TO BE FROM FRONT LEFT OF CAR. WAS ON A THOUSAND MILE FAMILY EMERGENCY TRIP. WHENEVER I APPLIED BRAKES AT FREEWAY SPEED THE SAME THING HAPPENED. MY INDEPENDENT MECHANIC BY PHONE SAID IT MIGHT BE WARPED DISC.","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11338536,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/02/2020","dateComplaintFiled":"07/10/2020","vin":"2T3RFREV9FW","components":"UNKNOWN OR OTHER","summary":"REAR HATCH STRUT SEIZED AND BROKE CAUSING REAR HATCH DOOR TO NOT CLOSE COMPLETELY, REMOTE AND DOOR RELEASE IN CAR INOPERABLE. I HAD MY CAR SERVICED AND ADVISOR EXPLAINED THAT WATER (FROM WEATHER) CAUSED RUST AND LEFT STRUT BROKE.  THE RIGHT STRUT IS CORRODED BADLY AND RECOMMENDED TO REPLACE AS WELL.  TOTAL COST WOULD BE 1386.00 INCLUDED LEFT STRUT PART (427.00), RIGHT STRUT PART (739.00) AND ABOUT 200.00 IN LABOR.  I CALLED TOYOTA CORPORATE FOR COMPLAINS AND THEY SAID THAT THERE WAS NO RECALLS AND THEIR WARRANTY WAS 3YR/3000 MILES WHICH DID NOT APPLY TO MY SITUATION.  I CALLED MULTIPLE TOYOTA PARTS DEPTS, SOME OUT OF STATE TO COMPARE PRICES AND THEY REMAINED THE SAME.   ONE PARTS EMPLOYEE INFORMED ME THAT THIS PART I NEEDED TO PROVIDE MY VIN NUMBER BECAUSE THESE STRUTS SUPPLY IS SPARSE AND THEY NEEDED TO SUPPLY LOCAL CUSTOMERS. I ASKED WHY THERE WASN'T A RECALL AND HE AGREED THAT THERE SHOULD BE ONE.  AGREED THAT THE DESIGN IS POOR AND EXPECTATION TO LUBRICATE JOINTS TO PREVENT WATER DAMAGE ( WHICH WAS NOT IN ANY OF MY MAINTENANCE MANUELS.).  I HAVE THE EXTENDED WARRANTY WHEN I PURCHASED MY NEW RAV4 AND ADVISOR CALLED AND PRESENTED PICTURES, THE CLAIM WAS DENIED.","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11330901,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/23/2020","dateComplaintFiled":"06/25/2020","vin":"2T3RFREV1FW","components":"STEERING,ELECTRICAL SYSTEM","summary":"I WAS EXITING A HIGHWAY ON A CURVE (EST. 40MPH) WHEN MY POWER STEERING FAILED INSTANTLY JERKING THE STEERING WHEEL TO THE RIGHT CREATING A SAFETY HAZARD. AT THE SAME TIME ALL OF MY DASHBOARD LIGHTS FLASHED ON AND OFF. I HAVE A TOYOTA RAV4 2015. THERE HAVE BEEN A RECALL FOR THIS DESCRIPTION BUT NOT ON MY VIN.  *TR","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11328441,"manufacturer":"Toyota Motor Corporation","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/11/2020","dateComplaintFiled":"06/12/2020","vin":"JTMZFREV6FJ","components":"VEHICLE SPEED CONTROL,SERVICE BRAKES","summary":"SUA INCIDENT - COASTING BEFORE ENTERING GARAGE AS USUAL WITH MY RIGHT FOOT ON FLOOR AND NOT ENGAGED WITH ACCELERATOR OR BRAKE.  UPON ENTERING THE GARAGE CAR BEGAN TO ACCELERATE, NATURALLY SHOCKING/BAFFLING ME, AS I HAD ALREADY STARTED BRAKING AND CONTINUED TO DO THAT TO NO AVAIL AS CAR PROCEEDED TO HIT BACK WALL OF THE GARAGE WHERE    ACCELERATION STOPPED,CAR CAME TO REST. I NEVER DRIVE WITH TWO FEET  AND AM ABSOLUTELY CERTAIN MY FOOT WAS ON THE BRAKE AND BRAKE WAS NOT RESPONDING.  ALSO CAR DID NOT ACCELERATE WITH THE SAME SOUND AS IT NORMALLY WOULD IF I PRESSED THE GAS PEDDLE. IT ACCELERATED MORE LIKE IT WAS ON CRUISE CONTROL...VERY SMOOTH AND STEADY.  ACTUALLY I'M GRATEFUL THE WALL WASN'T FAR AWAY SO IT DIDN'T ACCELERATE FURTHER. THE INCIDENT HAPPENED JUNE 11,2020 AT AROUND 10 AM.  DO NOT KNOW REASON FOR SUA, BUT WILL NOTE THAT WE HAD THE GARAGE DOOR SENSORS REPOSITIONED  ON JUNE 10.  I'M NOTING THAT BECAUSE WHERE THEY ARE IS ABOUT WHEN I FELT ACCELERATION STARTING.  *TR","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11327926,"manufacturer":"Toyota Motor Corporation","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/07/2020","dateComplaintFiled":"06/09/2020","vin":"2T3BFREV9FW","components":"VEHICLE SPEED CONTROL","summary":"WHILE SLOWLY PULLING INTO OWNERS GARAGE, VEHICLE SUDDENLY ACCELERATED WITH HIGH WHINING SOUND. VEHICLE CRASHED INTO GARAGE WALL AT HIGH RATE OF SPEED. FRONT END COMPLETELY DESTROYED, DOORS DO NOT OPEN, RADIATOR LEAKING AND GARAGE CABINET DESTROYED. INSURANCE COMPANY NOTIFIED. AIR BAG DID NOT DEPLOY. VEHICLE HAS 31,300 MILES. *TR","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11323615,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2020","dateComplaintFiled":"05/07/2020","vin":"2T3WFREV6FW","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL (ESC)","summary":"NUMEROUS TIMES OVER THE LAST COUPLE OF MONTHS MY CARS EPS LIGHT WILL COME ON AFTER PUTTING MY CAR INTO REVERSE THE CAR DOES NOT CONNECT AND GOES INTO NEUTRAL INSTEAD CAUSING THE CAR TO ROLL FORWARD CREATING HAZARDS BECAUSE IT HAPPENS ON HILLS AND  FLAT AREAS. I THEN HAVE TO PUT MY CAR INTO PARK, TURN IT OFF AND RESTART THE CAR TO GET THE CAR TO GO INTO THE CORRECT GEAR. I HAVE TAKEN THE CAR TO TOYOTA BUT THEY WON?T DO ANYTHING BECAUSE MY VIN IS NOT UNDER RECALL.     STARTING IN 2019 I STARTED NOTICING FLAKES OF PAINT IN CRACKS OF DOORWAYS AND CREASES OF THE CAR. LAST MONTH A BIG PIECE OF PAINT STARTED COMING OFF THE TOP OF MY CAR IN FRONT OF MY SUNROOF.  *TR","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11322348,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/23/2020","dateComplaintFiled":"04/27/2020","vin":"2T3WFREV9FW","components":"STEERING","summary":"WHILE DRIVING ON CITY STREETS AND MAKING A TURN AT APPROXIMATELY 20-25 MPH, THE VEHICLE'S ELECTRIC POWER STEERING CUT OUT WITHOUT ANY WARNING. THE STEERING BECAME EXTREMELY HEAVY WITH NO ASSIST.     THE RED STEERING WHEEL ICON LITE UP. THIS IS THE SECOND TIME THAT THIS INCIDENT HAS OCCURRED AND LUCKILY I DID NOT HAVE MY FAMILY IN THE VEHICLE.","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11321859,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/03/2020","dateComplaintFiled":"04/21/2020","vin":"2T3YFREV3FW","components":"FUEL/PROPULSION SYSTEM","summary":"CAR WILL NOT START ON 1ST TRY. IT MAY START 2ND OR 3RD TIME WHILE HOLDING GAS PEDDLE TO THE FLOOR. LOUD POPPING SOUND FROM UNDERNEATH THE CAR. SOUNDS LIKE CHANGING GEARS ON A MANUAL.  CAR HAS LESS THAN 50K MILES","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11320981,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2019","dateComplaintFiled":"04/13/2020","vin":"JTMZFREV1FD","components":"POWER TRAIN","summary":"TL* THE CONTACT OWNS A 2015 TOYOTA RAV4. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO TOYOTA OF SOMERSET (4195 S HWY 27, SOMERSET, KY 42501) AND GAMBREL TOYOTA(311 W CUMBERLAND GAP PKWY, CORBIN, KY 40701), HOWEVER, THE MECHANICS WERE UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER HAD NOT BEEN NOTIFIED OF THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 23,000.","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11315799,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/08/2020","dateComplaintFiled":"03/03/2020","vin":"2T3BFREV8FW","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE","summary":"SHORTLY AFTER DRIVING WITH NO ISSUES, THE PARKED CAR STARTED TO SMOKE FROM UNDERNEATH THE HOOD.  WITHIN SECONDS, A LARGE FIRE HAD STARTED WHICH COMPLETELY CONSUMED THE CAR AND ALSO SPREAD TO MY WIFE'S CAR AND THE HOUSE'S CARPORT.  INSURANCE INVESTIGATOR INFORMED US THAT THE FIRE LIKELY STARTED IN/NEAR THE ENGINE TOWARDS THE DRIVERS SIDE BASED ON WHERE THE HOTTEST PARTS OF THE FIRE APPEARED TO HAVE BEEN.  HOWEVER, NO CONCLUSIVE DETERMINATION WAS MADE REGARDING THE CAUSE.    THE CAR WAS IN GOOD CONDITION AND HAD NOT HAD ANY MAINTENANCE WORK PERFORMED ON IT RECENTLY.  THERE WERE ALSO NO SIGNS OF INTRUSION BY RODENTS OR OTHER ANIMALS.  THIS HAPPENED WITH NO WARNING.    I'VE ALSO SINCE LEARNED THIS HAD HAPPENED ONLY ONE MONTH BEFORE TO THE PARENTS OF ONE OF OUR CHILDRENS' FRIENDS.  THEY ALSO HAD A RAV4, ALTHOUGH NOT THE SAME MODEL YEAR (I BELIEVE IT WAS A 2013).  I HAVE ALSO SEEN MANY OTHER REPORTS WHILE RESEARCHING THIS ISSUE.  IF THERE IS A DEFECT OR DESIGN FLAW CONTRIBUTING TO THESE FIRES, IT SHOULD BE ADDRESSED QUICKLY!","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11311546,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/25/2020","dateComplaintFiled":"02/25/2020","vin":"2T3RFREV7FW","components":"ELECTRICAL SYSTEM","summary":"I WAS DRIVING ON THE INTERSTATE ENTRANCE RAMP WHEN THE BATTERY DIED BUT THEN I WAS ABLE TO START IT BACK AND DROVE JUST A SHORT DISTANCE WHEN THE HOOD STARTED SMOKING. I PULLED OVER AND TURNED THE MOTOR OFF AND RAISED THE HOOD, AND THE BATTERY WAS ON FIRE. THE BATTERY AND ELECTRICAL SYSTEM BURNED.","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11309940,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/20/2018","dateComplaintFiled":"02/18/2020","vin":"JTMBFREV6FD","components":"POWER TRAIN","summary":"HESITATES BETWEEN FIRST AND SECOND GEAR LIKE GOING INTO NUETRAL  FOR ABOUT 3 / 5 SECONDS BEFORE SHIFTING BACK TO FIRST. THE CAR CAN BE AT A STOP UPON STARTING IT HESITATES, OR WHEN IN MOTION AND GOING TO PASS IT HESITATES, ON CITY STREETS, HIGHWAYS AND TURNING. WE HAVE  RETURNED TO THE TOYOTA DEALER 4 TIMES AND THEY DROVE THE CAR AND STATED NOTHING WRONG. THE FOURTH TIME IN I DROVE THE CAR WITH A MECHANIC AND HE WITNESS THE HESITATION, THEN THEY CHECKED THE CAR AND SAID NOTHING WRONG WITH IT. IN RESEARCHING ON LINE WE FOUND COMPLAINTS GOING BACK TO 2006 AND NOTHING BEING DONE. WHY IS TOYOTA GETTING AWAY WITH THIS. WE KNOW IT DOESN'T HAPPEN TO ALL TOYOTA'S AS WE HAD A 2008 AND IT WAS PERFECT. WE HAVE ALMOST BEEN HIT FROM BEHIND NUMEROUS TIMES AND SCARY WHEN PULLING OUT TO PASS, YOU NEVER KNOW IF THE CAR WILL TAKE OFF. CAR WAS BOUGHT USED WITH 35000 MILES ON IT  IN JUNE OF 2018 AND CERTIFIED NOTHING WRONG WITH IT.","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11300449,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/30/2019","dateComplaintFiled":"01/20/2020","vin":"2T3WFREV5FW","components":"ENGINE","summary":"TEMPORARY LOSS OF POWER. ON A TRIP FROM SAN FRANCISCO TO CYPRESS, CA ON THE I-5 FREEWAY CRUISING AT 70 MPH A SUDDEN TEMPORARY LOSS OF POWER OCCURRED AT LEAST 30 TIMES (THIS WITH ODOMETER IN 6,000 MILE RANGE). I HAD REPORTED THIS PROBLEM TO MY TOYOTA DEALER AT APPROXIMATELY 3000 MILES. THEY SAID THEIR TECHNICIAN COULD NOT FIND ANY PROBLEM. AROUND 1/3/2020 I TOOK IT TO DEALER AND SAID I WOULD LEAVE IT THERE UNTIL THEY REPAIRED IT. I PURCHASED AN 8 YEAR EXTENDED WARRANTY IN OCT., 2014. AFTER. 4 DAYS DEALER CALLED FOR ME TO PICK IT UP. WAS TOLD THERE WAS NO PROBLEM, THEIR COMPUTER READ MY CAR COMPUTER AND FOUND THAT WHILE RIGHT FOOT WAS ON GAS AND LEFT FOOT EITHER NEAR OR ON THE BRAKE PEDAL WHEN IT OCCURRED. SINCE MY LEFT FOOT WAS RESTING ON MAT WITHOUT ANY MOVEMENT WHY DIDN'T THE LOSS OF POWER HAPPEN CONSTANTLY! THEY SAID IT WAS A SAFETY FEATURE. I SAY IT IS A DANGER.. I HAVE HAD IT HAPPEN MAKING RIGHT OR LEFT TURNS & STARTING WHEN SIGNAL TURNS GREEN. ON LINE I HAVE SEEN SAME COMPLAINTS. ONE MECHANIC SUGGESTED IT COULD BE A MASS AIR FLOW CIRCUIT  MALFUNCTION. ANOTHER SAID IT COULD BE AIR FUEL RATIO SENSOR INTERMITTENTLY FAILING WHICH COULD TEST OK. NOTICE WE ONLY HAVE AROUND 6,000 MILES ON CAR WE BOUGHT IN OCT. 2014 BECAUSE PROBLEM CANNOT BE PREDICTED.","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11299603,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/04/2016","dateComplaintFiled":"01/15/2020","vin":"2T3YFREV3FW","components":"ELECTRICAL SYSTEM","summary":"1ST OCCURRENCE 1/4/2016:  DRIVING DOWN AN INTERSTATE WITH SEVERAL LANES GOING SAME DIRECTION AND THE HORN STARTED BLOWING INTERMITTENTLY  2ND OCCURRENCE 2/26/2019:  HAD TURNED INTO A PARKING SPACE AND STOPPED WITH MOTOR STILL RUNNING, THEN OPENED DOOR TO CHECK IF I WAS PARKED BETWEEN THE PARKING LINES CORRECTLY AND THE HORN STARTED BLOWING  1ST OCCURRENCE:  POOR CONNECTION TO HORN TO THEFT DETERRENT IN SECURITY ALARM  2ND OCCURRENCE:  INTERMITTENT OPEN CIRCUIT IN PARKING ALARM HARNESS","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11296842,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2019","dateComplaintFiled":"01/03/2020","vin":"2T3RFREV9FW","components":"UNKNOWN OR OTHER","summary":"TWO DOORS (FRONT DRIVER AND PASSENGER SIDE DOORS) NO LONG LOCK AND UNLOCK USING THE KEY FOB OR THE AUTOMATIC BUTTONS ON THE DRIVER SIDE DOOR. ACCORDING TO OUR MECHANIC, THIS IS A KNOWN ISSUE (THE LOCK ACTUATOR) WITH TOYOTAS, ESPECIALLY SUVS AROUND 2015 LIKE RAV4S AND HIGHLANDERS. ON A COUPLE OF OCCASIONS, THE DOOR LOCK ITSELF GOT STUCK AND I HAD TO FIDDLE WITH IT SIMPLE TO OPEN THE DOOR MANUALLY. SURPRISED THIS HASN'T BEEN RECALLED SINCE IT HAS THE POTENTIAL FOR A SAFETY HAZARD. COST TO REPAIR EACH DOOR'S ACTUATOR (BY MECHANIC) IS OVER $500.","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11296963,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/28/2019","dateComplaintFiled":"01/03/2020","vin":"JTMZFREV5FD","components":"STEERING","summary":"A CRACKING NOISE IS NOTICE WHEN TURNING THE STEERING WHEEL TO THE LEFT OR RIGHT, WHETHER STATIONARY OR IN MOTION. THE VEHICLE WAS CHECKED AT A TOYOTA DEALER AND RECOMMENDED TO REPLACE THE STEERING COLUMN MOTOR ASSEMBLY AND STEERING RACK ASSEMBLY.","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11292509,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/29/2019","dateComplaintFiled":"01/02/2020","vin":"2T3DFREV7FW","components":"SUSPENSION","summary":"WHILE IN MOTION THE SUSPENSION MAKES LOTS OF NOISE, IT ALSO FEELS VERY FIRM AND YOU CAN FEEL THE BUMPS ON THE ROAD. IT ALSO MAKES CREECKING SOUNDS ON UNEVEN ROADS. AND WHILE DRIVING IT MAKES THE CAR FEEL UNSTABLE WHEN ON ROUGH ROADS BY LOSING SOME CONTROL.","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11281075,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/17/2019","dateComplaintFiled":"11/19/2019","vin":"2T3RFREV9FW","components":"UNKNOWN OR OTHER","summary":"DRIVING DOWN THE INTERSTATE WHEN THERE WAS A LOUD EXPLOSION.  WHEN WE WERE ABLE TO STOP, WE SAW THAT OUR SUNROOF HAD EXPLODED.  WE WERE VERY LUCKY THAT THE SHADE WAS CLOSED ON THE WINDOW.  THERE WAS NOTHING AROUND US (VEHICLES, BRIDGES, ETC) TO CAUSE DEBRIS TO HIT THE SUNROOF TO CAUSE THE INCIDENT.  THIS WAS AN EXTREMELY SCARY THING THAT I HAVE FOUND OUT IS NOT UNCOMMON.","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11280473,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/13/2019","dateComplaintFiled":"11/16/2019","vin":"2T3RFREV5FW","components":"UNKNOWN OR OTHER","summary":"WE WERE SIMPLY PULLING OUT OF OUR SUBDIVISION AND THE SUNROOF EXPLODED.  IT WAS AROUND 6PM AND THE TEMPERATURE WAS ABOUT 28 DEGREES F.","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11277552,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/18/2019","dateComplaintFiled":"11/01/2019","vin":"2T3BFREV3FW","components":"STRUCTURE","summary":"TL* THE CONTACT OWNS A 2015 TOYOTA RAV4. WHILE DRIVING APPROXIMATELY 55 MPH, THE HOOD FLEW OPEN AND SMASHED THE WINDSHIELD. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FAILURE RESULTED FROM AN IMPROPER WELDING OF THE HOOD STRIKER PLATE, WHICH CAUSED THE STRIKER PLATE TO FALL OFF. THE VEHICLE WAS TAKEN TO STEVE LANDERS TOYOTA (866-584-3934, LOCATED AT 10825 COLONEL GLENN RD, LITTLE ROCK, AR 72204) WHERE THE CONTACT WAS INFORMED TO CALL THE MANUFACTURER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT IT WAS NOT A KNOWN ISSUE. THE CONTACT WAS PROVIDED CASE NUMBER: 1910282935. THE VEHICLE WAS REPAIRED BY AN INDEPENDENT MECHANIC. THE FAILURE MILEAGE WAS APPROXIMATELY 86,000.","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11268898,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2019","dateComplaintFiled":"10/16/2019","vin":"2T3RFREV2FW","components":"POWER TRAIN,SERVICE BRAKES","summary":"WHEN FIRST DRIVING VEHICLE AFTER SITTING OVERNIGHT, BRAKES SQUEAK FOR THE FIRST ~5 MINUTES OF USE. WHEN ACCELERATING AFTER STARTING CAR FIRST THING AFTER SITTING OVERNIGHT ONTO CITY STREET, CAR'S TRANSMISSION AND RPM'S SKYROCKET OUT OF NOWHERE TO 4,000 - 5,000WHEN PULLING ONTO STREET WITH 35 MPH SPEED LIMIT. WHEN ACCELERATING ONTO HIGHWAY - USUALLY IN SPORT MODE - CAR'S RPM'S GO UP LIKE THEY SHOULD BUT TRANSMISSION DOES NOT DOWN SHIFT PROPERLY AND SEEMS TO GET STUCK AT 3,000 - 4,000 RPMS. CAR ONLY HAS 88,000 MILES ON IT AND TRANSMISSION SHOULD NOT BE SLIPPING ALREADY.","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11268940,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/15/2019","dateComplaintFiled":"10/16/2019","vin":"JTMWFREV9FJ","components":"STEERING","summary":"TL* THE CONTACT'S GIRLFRIEND OWNS A 2015 TOYOTA RAV4. WHILE DRIVING AT A LOW RATE OF SPEED, THE POWER STEERING FAILED WITHOUT WARNING. THE CONTACT ALSO STATED THAT THE ELECTRICAL SYSTEM FAILED AND SEVERAL WARNING INDICATORS ILLUMINATED AFTER THE POWER STEERING FAILURE. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 15V144000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THERE WERE NO RECALLS ON THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 42,000.","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11266927,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2019","dateComplaintFiled":"10/07/2019","vin":"2T3WFREV3FW","components":"UNKNOWN OR OTHER","summary":"AIR CONDITIONING SMELLS LIKE MOLD OR MILDEW WHEN TURNING IT ON ALL THE TIME.","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11258695,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/01/2015","dateComplaintFiled":"09/28/2019","vin":"JTMZFREV8FD","components":"ENGINE","summary":"PINK COOLANT KEPT DISAPPEARING. HAVE TO REFILL ONCE EVERY 6 MONTHS.  FILL TO FULL AND 6 MONTHS LATER COOLANT WILL BE AT LOW LEVEL.   CAR ONLY 4 YEARS OLD. IT HAD HAPPENED SINCE DAY 1.","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11246595,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/19/2019","dateComplaintFiled":"08/27/2019","vin":"2T3RFREV2FW","components":"ELECTRICAL SYSTEM","summary":"I DROVE FOR A FEW SECONDS, LESS THAN A BLOCK OUT OF A PARKING LOT, ONTO A LOCAL STREET, WHEN MY 2015 RAV4 SUDDENLY SHUT DOWN AND SMOKE STARTING COMING OUT FROM UNDER THE HOOD. I TURNED THE STEERING WHEEL TO ROLL TO THE SIDE OF THE ROAD AND GET OUT OF THE WAY OF TRAFFIC, AND GOT OUT OF THE CAR TO WALK FAR AWAY. I SAW FLAMES UNDER THE FRONT OF THE CAR AND CALLED 911.","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11244921,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/12/2019","dateComplaintFiled":"08/19/2019","vin":"2T3BFREV7FW","components":"EXTERIOR LIGHTING","summary":"HEAD LIGHTS ARE VERY LOW. CANNOT SEE ANYTHING ON THE ROAD IF THE STREET LIGHTS ARE NOT THERE. THERE IS NOT USE OF HEAD LIGHTS AS IT CANNOT BRING ANY VISIBILITY DURING NIGHT TIME WHICH MAKES NIGHT DRIVES NEARLY IMPOSSIBLE. I HAVE SHOWN THE VEHICLE TO TOYOTA SERVICE CENTER AND THEY SAID EVERYTHING IS GOOD AND HE CANNOT INCREASE THE INTENSITY OF LIGHT. HIGH BEAMS ARE WORKING FINE BUT CANNOT DRIVE IN THE CITY WHILE    TURNING THEM ON. NOT SURE HOW TO SOLVE THIS PROBLEM.","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11222686,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2019","dateComplaintFiled":"06/26/2019","vin":"2T3ZFREV3FW","components":"SERVICE BRAKES","summary":"BRAKES STARTED SQUEAKING.  SERVICE PERSON INSPECTED AND SAID PADS AND ROTORS ARE FINE; UNABLE TO DETERMINE CAUSE.  I RESEARCHED INTERNET AND FOUND THERE ARE MANY OWNERS COMPLAINING ABOUT THIS PROBLEM.  NHSTA NEEDS TO ISSUE A RECALL BEFORE SOMEONE GETS SERIOUSLY INJURED FROM FAILING BRAKES.","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11220647,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/10/2019","dateComplaintFiled":"06/17/2019","vin":"JTMBFREV6FJ","components":"SERVICE BRAKES","summary":"TL* THE CONTACT OWNS A 2015 TOYOTA RAV4. WHILE DRIVING VARIOUS SPEEDS, THE BRAKE PEDAL SEIZED WHEN IT WAS DEPRESSED AND THE  ABS WARNING INDICATOR ILLUMINATED. THE CONTACT HAD TO TURN THE VEHICLE OFF AND ON FOR IT TO RESUME NORMAL OPERATION. THE VEHICLE WAS TAKEN TO KINGS TOYOTA (4700 FIELDS ERTEL RD, CINCINNATI, OH 45249, (513) 683-5440) TO BE DIAGNOSED, BUT NO FAILURE WAS FOUND. THE DEALER UPDATED THE ECM, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT HE WOULD NEED TO TAKE THE VEHICLE BACK TO THE DEALER FOR A SECOND DIAGNOSTIC TEST. THE FAILURE MILEAGE WAS APPROXIMATELY 61,372.","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11217264,"manufacturer":"Toyota Motor Corporation","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/17/2019","dateComplaintFiled":"06/01/2019","vin":"JTMDFREV4FD","components":"POWER TRAIN,UNKNOWN OR OTHER","summary":"THE POWER STICK SHIFT MOVES TO EASILY OUT OF GEAR.  IT REQUIRES ONLY A LIGHT DEPRESSING OF THE BREAK TO DISENGAGE IT. ON MAY 17 2019, I HAD BEEN PARKED WITH THE CAR ON.  I HAD DROPPED SOMETHING ON THE FLOOR AND WENT TO PICK IT UP.  MY FOOT WAS LIGHTLY TOUCHING THE BREAK AS I BENT DOWN.  THE BREAK WAS DEPRESSED JUST ENOUGH TO ALLOW MY SHOULDER OR BACK TO HIT THE STICK SHIFT AND PUSH IT INTO REVERSE. UNBENOUNCED TO ME, AS I WAS STILL BENDING OVER TO PICK SOMETHING UP, THE CAR WAS PUSHED INTO REVERSE AND MOVED BACKWARDS INTO TWO CARS BEHIND ME.  THIS COULD HAVE BEEN A REALLY TRAGIC SITUATION HAD SOMEONE BEEN BEHIND ME IN THE PARKING LOT.  OR WORSE, IF I HAD A CHILD IN THE CAR AND I HAD GOTTEN OUT TO GET SOMETHING FROM THE TRUNK AND THE CHILD JUMPED INTO THE DRIVERS SEAT.  I AM NOT VERY TALL, AND SO A CHILD COULD EASILY DEPRESS THE BRAKE JUST ENOUGH TO RELEASE THE STICK SHIFT AND COULD HAVE RUN ME OVER.  THERE SHOULD BE A SECONDARY RELEASE BUTTON ON ALL STICK SHIFTS OR THE BRAKE PEDDLE SHOULD NEED TO BE DEPRESSED ALL THE WAY.  THIS INCIDENT DAMAGED THREE CARS.  AND WHILE NOT MY FAULT AS IT WAS A DEFECT OR SAFTEY ISSUE WITH THE CAR, MY INSURANCE HAS NOW BEEN DINGED FOR IT.  I HAVE REPORTED IT TO TOYOTA BUT THEY DO NOT SEEM TO CARE.","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11209907,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/24/2019","dateComplaintFiled":"05/25/2019","vin":"","components":"POWER TRAIN,UNKNOWN OR OTHER","summary":"WHINNING NOISE FROM REAR OF VEHICLE. HAPPENS IN ALL DRIVE MODES INCLUDING  NEUTRAL","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11208738,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/20/2019","dateComplaintFiled":"05/20/2019","vin":"JTMZFREV1FJ","components":"STEERING","summary":"TL* THE CONTACT OWNS A 2015 TOYOTA RAV4. WHEN THE VEHICLE WAS STARTED, AN UNKNOWN WARNING INDICATOR ILLUMINATED AND THE POWER STEERING FAILED. THE CONTACT STATED THAT IT WAS DIFFICULT TO STEER THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V144000 (STEERING). THE APPROXIMATE FAILURE MILEAGE WAS 72,720.","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11208494,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/09/2019","dateComplaintFiled":"05/19/2019","vin":"JTMWFREV5FD","components":"ELECTRICAL SYSTEM","summary":"GAS GUAGE AND ODOMETER WENT TO ZERO WHILE DRIVING.  I HAD TO PULL OVER.  IT FELT LIKE THE BLUETOOTH RADIO BUTTON GOT HOT.  I TURNED OFF CAR AND WAITED, THEN ALL THE GAUGES CAME BACK ON.  IS THERE A RECALL ON THE ELECTRICAL SYSTEM?  I NEVER RECEIVED A LETTER","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11207960,"manufacturer":"Toyota Motor Corporation","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/15/2019","dateComplaintFiled":"05/16/2019","vin":"2T3YFREVXFW","components":"AIR BAGS,STRUCTURE","summary":"FRONT END COLLISION- DIRECT HIT-2015 TOYOTO RAVE 4 -AIR BAGS DID NOT DEPLOY.CAR A HIT CAR B, CAR A GOING 50, HIT CAR B GOING 15 MPH.  CAR B TOTALED","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11204933,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/15/2015","dateComplaintFiled":"05/01/2019","vin":"","components":"SERVICE BRAKES","summary":"TL* THE CONTACT OWNS A 2015 TOYOTA RAV4. WHEN THE BRAKE PEDAL WAS DEPRESSED. THE BRAKE PEDAL TRAVELED TWO INCHES ABOVE THE FLOORBOARD. THE VEHICLE WAS TAKEN TO JIM COLEMAN TOYOTA (10400 AUTO PARK AVE, BETHESDA, MD 20817), BUT WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER MULTIPLE TIMES FOR THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 45,000. THE VIN WAS NOT PROVIDED.","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11190947,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/21/2019","dateComplaintFiled":"03/22/2019","vin":"JTMBFREV6FJ","components":"STRUCTURE","summary":"I TOOK THE CAR IN FOR AN OIL CHANGE. WHEN THE TECHNICIAN OPENED THE HOOD, HE DISCOVERED THAT THE STRIKER FOR THE HOOD LATCH HAD BROKEN FREE OF THE FACTORY WELDS THAT HOLD IT IN PLACE, RENDERING THE LATCH INOPERABLE. WHILE I HAVE OWNED THE CAR, THERE HAS BEEN NO DAMAGE OR BLOWS TO THE FRONT END OR HOOD. THERE ARE NO MARKS OR SIGNS OF DAMAGE AT ALL. THE STRIKER HAS SIMPLY BECOME DETACHED FROM THE HOOD. IT APPEARS THAT THE FACTORY WELDS JUST FAILED. I HAVE NO WAY OF KNOWING WHEN OR HOW IT HAPPENED.","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11190637,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/10/2018","dateComplaintFiled":"03/21/2019","vin":"JTMYFREV4FD","components":"SUSPENSION","summary":"THE CAR SLIDE TO THE RIGHT. EVEN AFTER ALIGHTMENT, IT CANNOT KEEP ALIGNMENT. THE CAR WAS ALIGNMENT MANY TIMES, BUT IT JUST KEEP NORMAL OPERATION ABOUT 3-4 DAY. THEN IT PULLING TO RIGHT SIDE AGAINTHE CAR ALSO MAKE LOUDSY NOISE WHEN MARKING LETF, RIGHT TURN, INCREASING OR DECREASING SPEED AND. THE CAR PULLING MAKE IT IS HARD TO DRIVE AND STAY NORMALLY IN THE LANE ESPECIALLY ON FREEWAY.  I TOOK IT TO TOYOTA DEALER, AND AFTER DO THE DIAGNOSTIC AND  THE TECHNICIAN TOLD ME, THE LOW ARM CONTROL HAS PROBLEM, IT MAKE CAR CANNOT KEEP ALIGNMENT, AND SUGGEST ME TO REPLACE BOTH LOW ARM CONTROL.","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11183988,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2018","dateComplaintFiled":"03/04/2019","vin":"JTMBFREV1FJ","components":"STEERING","summary":"TL* THE CONTACT OWNS A 2015 TOYOTA RAV4. WHILE DRIVING LOW SPEEDS, THE STEERING WHEEL BECAME EXTREMELY DIFFICULT TO TURN. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DEALER WAS NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 26,000.","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11169919,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/13/2019","dateComplaintFiled":"01/14/2019","vin":"2T3DFREV1FW","components":"VISIBILITY/WIPER","summary":"WHILE DRIVING AT NORMAL POSTED SPEED THE SUNROOF IN OUR 2015 EXPLODED FOR REASONS UNKNOWN CAUSING A HUGE HOLE IN THE SUNROOF AND THE REST OF THE SUNROOF GLASS TO CRACK AS WELL. NOTHING APPEARED TO HIT THE SUNROOF AND THERE WAS VEHICLE IN FRONT OF US WHEN THIS OCCURRED. THE GLASS SEEMED TO EXPLODE OUTWARDS AS IF A MANUFACTURING DEFECT OR SOME TYPE OF PRESSURE.","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11166239,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":2,"numberOfDeaths":0,"dateOfIncident":"01/05/2019","dateComplaintFiled":"01/10/2019","vin":"2T3DFREV9FW","components":"UNKNOWN OR OTHER","summary":"MYSELF, MY DAUGHTER AND MY DAUGHTER'S FATHER WERE TRAVELING SOUTHBOUND ON INTERSTATE 89 TOWARDS BURLINGTON, VT.  WE HEARD AN EXTREMELY LOUD BANG.  IT SOUNDED LIKE AN EXPLOSION OR A GUN SHOT.  THE SUNROOF HAD EXPLODED, NOT FROM ANY DEBRIS OR ROCK'JUST EXPLODED.  IT WAS A TERRIFYING EXPERIENCE.  LUCKILY WE ONLY GOT MINOR CUTS FROM THE GLASS.  THIS HAPPENED ON A BUSY HIGHWAY.  THANKFULLY I MAINTAINED CONTROL OF THE CAR DESPITE THE EXPLOSION AND PULLED TO THE SIDE OF THE HIGHWAY.  WE COULD HAVE BEEN KILLED OR KILLED SOMEONE ELSE IN ANOTHER CAR.  NOW I AM FINDING OUT HOW OFTEN THIS TYPE OF THING HAPPENS AND WHY IS NOTHING BEING DONE ABOUT THIS.  SUNROOFS NEED TO BE RECALLED.  IT IS HORRIFYING THAT THIS HAS NOT BEEN ADDRESSED.  IN ALL HONESTY, THIS PROBABLY WON'T CHANGE UNTIL SOMEONE DIES AS A RESULT OF THIS.","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11141402,"manufacturer":"Toyota Motor Corporation","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/18/2018","dateComplaintFiled":"10/19/2018","vin":"JTMZFREV1FJ","components":"VEHICLE SPEED CONTROL,ENGINE","summary":"TL* THE CONTACT OWNS A 2015 TOYOTA RAV4. WHEN THE CONTACT STARTED THE VEHICLE AND ATTEMPTED TO DRIVE FORWARD, THE VEHICLE SUDDENLY ACCELERATED WITHOUT WARNING. AS A RESULT, THE VEHICLE CRASHED INTO THE FRONT PASSENGER TIRE OF A PARKED AND UNOCCUPIED VEHICLE. AFTERWARDS, THE ENGINE RPMS INCREASED AND THE VEHICLE CONTINUED TO REV EVEN THOUGH THE CONTACT WAS DEPRESSING THE BRAKE PEDAL WITH BOTH FEET. THE CONTACT STATED THAT THE VEHICLE PROCEEDED TO MOVE BACKWARDS WHILE THE BRAKE PEDAL WAS STILL DEPRESSED. THE PASSENGER WAS ABLE TO REACH THE GEAR SHIFT AND PLACE IT IN THE PARK POSITION TO STOP THE VEHICLE. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 40,000.","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11139546,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/10/2018","dateComplaintFiled":"10/10/2018","vin":"2T3ZFREV9FW","components":"UNKNOWN OR OTHER","summary":"I NOTICE WARM AIR COMING FROM THE AIR VENTS EVEN WHEN I DONT HAVE THE AIR ON. IT CONCERNS ME THAT IT MAY BE EXHAUST. I ALSO HAVE A 2014 COROLLA THAT DOES THE SAME THING. YOU CANT STAND THE WARM AIR ON SEMI WARM DAYS. YOU CAN FEEL THE WARM HAIR COME THROUGH VENTS WITHOUT THE FAN ON. ITS ON GOING.","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11138884,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/05/2018","dateComplaintFiled":"10/07/2018","vin":"2T3WFREVXFW","components":"ELECTRICAL SYSTEM,STRUCTURE,ENGINE","summary":"CAR STALLED SO I PULLED OVER. THERE WAS SMOKING UNDER THE HOOD. WITHIN MINUTES IT TURNED INTO A BIG FIRE. FIRE DEPARTMENT HAD TO BE CALLED.","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11130483,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/15/2018","dateComplaintFiled":"09/20/2018","vin":"2T3YFREV3FW","components":"ELECTRICAL SYSTEM,WHEELS,UNKNOWN OR OTHER","summary":"FOUR INCIDENTS OF DAMAGE TO WIRING BY RODENTS.  MECHANIC BELIEVES THE RODENT TO BE A RAT.   ONE RAT HAS BEEN CAUGHT IN A LIVE TRAP. YET TWO MORE INCIDENTS OF EATEN WIRING.THE RAT EATS THE INSULATION ON THE WIRING AND BITES THROUGH THE WIRING.  THE RAT  DRAGS TISSUES INTO THE H/A VENTS.  EVEN TRIED TO EAT A PACKAGE OF FOIL WRAPPED HAND WIPES.    THE RAT HAS LEFT SCAT UNDER THE SEATS.  THE RAT WAS OBSERVED PLAYING UNDER MY CAR WHILE PARKED DOWNTOWN.  HE MANAGED TO GET BACK IN THE CAR AND RODE 'HOME.'","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11129760,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/12/2018","dateComplaintFiled":"09/16/2018","vin":"2T3YFREV8FW","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"WE PURCHASED A TOYOTA RAV4 WITH A 100% O.K. FROM TOYOTA DEALER FOUR WEEKS AND 200 MILES AFTER PARKING IN THE GARAGE THE NEXT MORNING IT WOULD NOT START SEVERAL TRY'S LATER IT BARLEY STARTED, I AM A RETIRED MECHANIC, THE HEADLIGHTS WERE NORMAL BRIGHT WITH HORN HONKING, THE DEALER TOLD MY WIFE THE BATTERY HAD 0 CRANKING AMPS THEY INSTALLED A NEW 80 MONTH TOYOTA BATTERY,. MY PROBLEM IS SAFETY ISSUES GOING TO THE INTERNET AND SEARCHING TOYOTA PROBLEMS  BATTERY'S, ELECTRICAL SHORTS, ELECTRICAL FIRES, STOPPING UNEXPECTEDLY LOSS OF STEERING, ELECTRIC WIRE BURN SMELL, I COULD GO ON MY POINT IS EVERYTHING IS TIED TOGETHER ELECTRICAL ISSUE WITH WIRING SHORTS ! I DON'T WANT TO SOUND LIKE AN ALARMIST BUT IT MIGHT SOUND THAT WAY, SOMETHING IS CAUSING ALL  THE ISSUES WITH EARLY BATTERY FAILURE, AS A MECHANIC 50 YEARS I HAVE SEEN THIS BEFORE AND ALMOST ALWAYS IT IS A ELECTRICAL SHORT SOME WARE IN THE SYSTEM, AND IN SOME VEHICLES YOU NO LONGER HAVE THROTTLE CABLES OR LINKAGE YOU HAVE ELECTRIC ASSIST  MEANING A MOTOR OR SOME KIND OF PRESSURE SENSITIVE DEVICE THAT CAN SHORT AND INADVERTENTLY CAUSE THE VEHICLE TO STOP OR CAUSE  THE VEHICLE TO ADVANCE FULL THROTTLE WITH NO WAY TO STOP!  I'M HOPING SOME ONE WILL READ THIS THAT CAN HELP PUT OUR MINDS TO REST OR PLEASE LOOK INTO THIS ISSUE, I AM AFRAID FOR MY WIFE AND ALL LOVED ONES DRIVING THESE VEHICLES.","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11118337,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/07/2018","dateComplaintFiled":"08/07/2018","vin":"JTMBFREV0FD","components":"STEERING,SUSPENSION","summary":"STEERING WHEEL MAKES A STRANGE NOISE WHEN TURNING AND THE SUSPENSION SEEMS TO BE OFF.","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11114326,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/10/2018","dateComplaintFiled":"07/28/2018","vin":"2T3BFREV7FW","components":"SUSPENSION","summary":"MY CAR 2015 RAV4 TOYOTA AND MY CAR RUNNING ONLY 40,000 KM AND MY CAR REAR SHOCKS TO NEED TO CHANGE.","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11101312,"manufacturer":"Toyota Motor Corporation","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"05/27/2018","dateComplaintFiled":"06/12/2018","vin":"JTMBFREV0FJ","components":"AIR BAGS","summary":"I WAS STOPPED AT A LIGHT. IT WAS MY TURN TO GO, I PROCEEDED TO GO STRAIGHT  WHEN ANOTHER CAR RAN THE STOP LIGHT AND I WAS T-BONED ON THE DRIVERS SIDE WHEN A DRIVER RAN A LIGHT. THE CAR WAS TOTALED. THE NONE OF THE AIR BAGS DEPLOYED. I WOULD HAVE EXPECTED THE SIDE AIRBAG TO DEPLOY IF THE HIS WAS BAD ENOUGH TO TOTAL THE CAR. I WAS TOLD BY THE DEALER THE AIR BAGS KNOW WHEN IT IS A LIFE THREATENING SITUATION.","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11088758,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/10/2018","dateComplaintFiled":"04/17/2018","vin":"JTMRFREVXFJ","components":"ELECTRICAL SYSTEM","summary":"WIRING HARNESS HAS TO BE COMPLETELY REPLACED, CAUSE DO TO RODENTS CHEWING ALL WIRING BECAUSE OF ALL THE INGREDIENTS THEY USE IN THE SOY BASED WIRING INSULATION.","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11081101,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/23/2017","dateComplaintFiled":"03/23/2018","vin":"2T3ZFREV3FW","components":"SEAT BELTS","summary":"BACK RIGHT PASSENGER SEAT BELT HAS A SMALL TEAR.","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11074646,"manufacturer":"Toyota Motor Corporation","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"12/09/2017","dateComplaintFiled":"02/24/2018","vin":"2T3DFREV4FW","components":"AIR BAGS","summary":"HEAD ON COLLISION AT 48MPH AFTER BEING SIDESWIPED. NEITHER FRONT OR SIDE AIRBAGS DEPLOYED.THIS INCIDENT OCCURRED ON A 4 LANE HIGHWAY.","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11074492,"manufacturer":"Toyota Motor Corporation","crash":true,"fire":false,"numberOfInjuries":4,"numberOfDeaths":1,"dateOfIncident":"02/16/2018","dateComplaintFiled":"02/23/2018","vin":"JTMZFREV1FJ","components":"SEAT BELTS","summary":"TL* THE CONTACT OWNED A 2015 TOYOTA RAV4. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT NOTICED THAT ANOTHER VEHICLE WAS APPROACHING HEAD ON TOWARDS HIM. THE CONTACT ATTEMPTED TO AVOID A CRASH AND MOVED OVER TO THE OTHER SIDE OF THE HIGHWAY; HOWEVER, THE OTHER VEHICLE DID THE SAME THING. THE OTHER VEHICLE STRUCK THE CONTACT ON THE PASSENGER SIDE OF THE VEHICLE. A POLICE REPORT WAS FILED. THE AMBULANCE WAS CALLED AND FOUR OUT OF THE FIVE OCCUPANTS WERE TRANSPORTED TO THE HOSPITAL. A TEN YEAR OLD OCCUPANT WAS AIR LIFTED TO THE HOSPITAL AND LATER DIED. THE VEHICLE WAS DESTROYED AND TOWED FROM THE SCENE. PRIOR TO THE CRASH, THE CONTACT WAS ALERTED THAT THE REAR PASSENGER SIDE SEAT BELT WAS DEFECTIVE. THE CONTACT TOOK THE VEHICLE TO THE DEALER (NORTH HOLLYWOOD TOYOTA, 4606 LANKERSHIM BLVD, NORTH HOLLYWOOD, CA 91602) FOR REGULAR MAINTENANCE. THE TECHNICIAN INFORMED THE CONTACT THAT THE SEAT BELT WAS DEFECTIVE AND AN APPOINTMENT WAS SCHEDULED FOR FEBRUARY 17, 2018. THE CRASH OCCURRED THE DAY BEFORE THE APPOINTMENT. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 45,000.","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11073179,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/15/2018","dateComplaintFiled":"02/15/2018","vin":"JTMWFREV4FD","components":"SERVICE BRAKES","summary":"BRAKES FAILED COMPLETELY HAD TO USE EMERGENCY BRAKES TO STOP CAR ON HIGHWAY PETAL WENT ALL THE WAY TO FLOOR TOW CAR TO DEALERSHIP .CHECKED OK TO DEALERSHIP\" THEY SAID\"","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11061200,"manufacturer":"Toyota Motor Corporation","crash":true,"fire":false,"numberOfInjuries":3,"numberOfDeaths":0,"dateOfIncident":"01/07/2018","dateComplaintFiled":"01/08/2018","vin":"JTMWFREV2FJ","components":"AIR BAGS,VEHICLE SPEED CONTROL","summary":"TL* THE CONTACT OWNS A 2015 TOYOTA RAV4. WHILE DRIVING LESS THAN 5 MPH, THE VEHICLE INDEPENDENTLY ACCELERATED AND CRASHED INTO A BUILDING. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT AND TWO PASSENGERS SUSTAINED MINOR INJURIES, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO EXPRESS TOWING'S FACILITY. A POLICE REPORT WAS FILED. NEITHER THE DEALER NOR MANUFACTURER WERE CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 24,000.","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11057046,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/23/2017","dateComplaintFiled":"12/28/2017","vin":"2T3RFREV5FW","components":"SEAT BELTS","summary":"RIGHT SIDE REAR  SEAT AND MIDDLE REAR SEAT BELT BUCKLES FAIL TO LOCK PROPERLY OR NOT AT ALL. ONE IS CURRENTLY USELESS. LEFT SIDE REAR OK. I NOTED THIS PURCHASING THIS CAR USED INSPECTING. IS THIS COVERED UNDER A WARRANTY OR FEDERAL MANDATE?","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11056675,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/09/2017","dateComplaintFiled":"12/26/2017","vin":"JTMRFREV7FD","components":"STRUCTURE","summary":"AFTER BEING PARKED IN CARPORT OVERNIGHT ON A WINTER NIGHT IN DEC 2017, I DROVE ONLY A COUPLE OF MILES DOWN THE I-15 FREEWAY IN UTAH BETWEEN SPANISH FORK AND SPRINGVILLE NO MORE THAN 60 MPH WHEN I HEARD A LOUD 'EXPLODING SOUND' ON THE  TOP OF MY CAR OUTSIDE AND THEN 'TINKLING' NOISES FROM THE FRONT OF THE ROOF AREA TO THE BACK OF THE CAR.      IT HAPPENED AT 0900 ON A COLD SUNDAY MORNING AND THE TRAFFIC WAS EXTREMELY LIGHT.    THE NEAREST VEHICLES TO ME WERE AT LEAST 10 CAR LENGTHS AHEAD AND BEHIND ME AND THERE WERE NO VEHICLES ON EITHER SIDE OF ME.  THERE WAS NO VISIBLE ROAD HAZARD AND NO ICE FALLING FROM ANYWHERE SINCE WE HAD HAD NO WINTER WEATHER OF ANY KIND SO FAR THAT SEASON.    WHEN I WAS ABLE TO STOP AND EXAMINE THE DAMAGE, THERE WAS A GIANT HOLE IN THE MIDDLE OF MY MOON/SUN ROOF.  IT HAD MYSTERIOUSLY EXPLODED WITH JAGGED EDGES JETTING UPWARDS WITH SHARDS OF SHATTERED GLASS LITTERING THE TOP OF MY CAR AND INSIDE ON THE MOON/SUN ROOF SLIDER INSIDE.","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11055463,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/17/2017","dateComplaintFiled":"12/19/2017","vin":"JTMRFREVXFD","components":"UNKNOWN OR OTHER","summary":"SUNROOF EXPLODED WHILE DRIVING 45 MPH ON A ONE LANE COUNTRY ROAD - NO CAR WAS IN FRONT OF ME AT THE TIME.  OCCURRED AT 11:00 AM AND OUTSIDE TEMPS WERE 43 DEGREES.","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11053796,"manufacturer":"Toyota Motor Corporation","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"12/09/2017","dateComplaintFiled":"12/10/2017","vin":"2T3WFREV6FW","components":"AIR BAGS,STRUCTURE","summary":"VEHICLE WAS MAKING A LEFT TURN, WHEN ANOTHER VEHICLE WENT THROUGH A 'RED' LIGHT AND HIT IT ON THE RIGHT FENDER.  FENDER CAME OFF. OTHER VEHICLE HAD FRONT SMASHED IN AND AIRBAGS DEPLOYED.  THE AIR BAGS DID NOT DEPLOY IN THE TOYOTA.  DRIVER WAS WEARING SEATBELT, BUT LACK OF AIRBAG CAUSED DRIVERS ARM AND CHEST TO HIT STEERING WHEEL AND LEGS TO HIT OTHER COMPONENTS.","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11052980,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/05/2017","dateComplaintFiled":"12/07/2017","vin":"2T3DFREV3FW","components":"STEERING,SERVICE BRAKES,ENGINE","summary":"TL* THE CONTACT OWNS A 2015 TOYOTA RAV4. WHILE DRIVING 20 MPH, THE KEY INDICATOR ILLUMINATED, THE STEERING WHEEL SEIZED, THE BRAKE PEDAL WAS DIFFICULT TO DEPRESS, AND THE ENGINE STALLED. THE VEHICLE WAS TAKEN TO DCH FREEHOLD TOYOTA (4268 U.S. 9 S, FREEHOLD, NJ 07728), BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND OPENED A CASE. THE FAILURE MILEAGE WAS APPROXIMATELY 73,000.","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11046994,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"11/16/2017","dateComplaintFiled":"11/17/2017","vin":"JTMWFREV4FJ","components":"SEAT BELTS","summary":"TAKATA RECALL - THE 3 SEAT BELTS IN THE BACK DO NOT LOCK WHILE IN MOTION. MY 6YR. SON IS CONSTANTLY SLIDING WHILE THE VEHICLE IS IN MOTION. IT OCCURS WHEN THE VEHICLE IS STATIONARY, IN MOTION, ON A CITY STREET OR HIGHWAY, TURNING, APPLYING THE BRAKES, ABRUPTLY SWAYING TO RIGHT OR LEFT TO AVOID COLLISION, ETC.","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11040382,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/11/2017","dateComplaintFiled":"10/27/2017","vin":"2T3RFREV9FW","components":"UNKNOWN OR OTHER","summary":"THE CAR STARTED ON FIRE AS I WAITED FOR A PARKING SPACE IN A PARKING LOT.","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11035829,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/23/2017","dateComplaintFiled":"10/23/2017","vin":"2T3YFREV6FW","components":"ELECTRICAL SYSTEM","summary":"THE CAR FAILS TO START AT TIMES WITH KEYLESS START I HAVE BEEN STRANDED IN UNSAFE SITUATION I HAVE BROUGHT IT TO THE ATTENTION OF FORT BEND TOYOTA WITH NO FIX FOR THE PROBLEM. THE PROBLEM HAS OCCURRED  A NUMBER OF TIMES SINCE I BOUGHT THE CAR.","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11035518,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/22/2017","dateComplaintFiled":"10/22/2017","vin":"JTMZFREV4FJ","components":"SERVICE BRAKES","summary":"WHILE DRIVING THE CAR, THE BRAKES STARTED TO GRIND AROUND 27,500 MILES.  I TOOK THE VEHICLE TO THE DEALER WHILE IT WAS STILL UNDER WARRANT. THE SERVICE AGENT TOLD ME THAT THE 2015 RAV4 HAD A DESIGN ISSUE WHERE THE BRAKES START TO GO BAD AROUND MY CURRENT MILLAGE OF ABOUT 27,900. HE ALSO SAID THAT THIS IS A KNOWN ISSUE AND IT IS NOT COVERED UNDER WARRANTY, NOR IS THERE A RECALL. HE TOLD ME THAT I NEED TO REPLACE THE BRAKES AT THE NEXT SERVICE. HE ALSO SAID THAT BECAUSE OF THE DESIGN ISSUE, HE IS OFFERING A DISCOUNT AT $290.00.     IT SEAMS TO ME THAT A DESIGN ISSUE THAT CAUSES YOUR BRAKES TO GO BAD AROUND 28,000 MILES SHOULD NOT ONLY BE COVERED UNDER WARRANTY, BUT ALSO HAVE A RECALL ISSUED TO RESOLVE THE PROBLEM.","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11030741,"manufacturer":"Toyota Motor Corporation","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"09/05/2017","dateComplaintFiled":"10/01/2017","vin":"2T3RFREV4FW","components":"AIR BAGS","summary":"WHEN I GOT INTO A CAR ACCIDENT MY AIRBAGS DIDN'T COME OUT.","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11001268,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/12/2017","dateComplaintFiled":"06/25/2017","vin":"2T3YFREV7FW","components":"UNKNOWN OR OTHER","summary":"I WOULD LIKE YOU TO CONSIDER THE NAVIGATION SYSTEM AS A SAFETY DEVICE.  TOYOTA SELLS VEHICLES WITH OUTDATED MAPS AND CHARGES OVER $200 FOR UPGRADES, WHICH DEALERS ARE RELUCTANT TO PROVIDE.  I CONSIDER ACCURATE MAPS A SAFETY CONCERN AND I SUGGEST THAT MAP UPDATES SHOULD BE PROVIDED ON AT LEAST AN ANNUAL BASIS AT A NOMINAL (,$25) FEE.  THE GARMIN POLICY WOULD BE A BENCHMARK.  RIGHT NOW, MY GPS IS USELESS; CANNOT BE TRUSTED, AND MAY LEAD ME ASTRAY AS IT IS NOT CURRENT.  TIS IS A SAFETY ITEM.","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11000377,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/11/2016","dateComplaintFiled":"06/21/2017","vin":"2T3DFREV3FW","components":"EXTERIOR LIGHTING","summary":"TL* THE CONTACT OWNS A 2015 TOYOTA RAV4. THE CONTACT STATED THAT THE HEADLIGHTS FAILED TO ILLUMINATE THE ROAD. THE VEHICLE WAS TAKEN TO FALMOUTH TOYOTA (LOCATED ON 290 MACARTHUR BLVD, BOURNE, MA 02532), BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE, BUT DID NOT OFFER ANY ASSISTANCE. THE VIN AND FAILURE MILEAGE WERE UNKNOWN. UPDATED 08/24/17*LJ    *CN","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11000496,"manufacturer":"Toyota Motor Corporation","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/19/2016","dateComplaintFiled":"06/21/2017","vin":"2T3DFREV9FW","components":"VEHICLE SPEED CONTROL","summary":"I WAS PULLING IN A PARKING SPACE AT THE BACK OF THE BUILDING IN WHICH I WORKED. I TURNED RIGHT INTO MY SPACE GOING ABOUT IDLE SPEED.  I TOOK MY FOOT OFF THE BRAKE TO   MOVE INTO THE SPACE WHEN IT TOOK OFF AND WENT INTO THE BUILDING.  I MISSED THE SENSOR BY A QUARTER OF AN INCH AND THE AIR BAGS DID NOT DEPLORE.  I HAD THE BLACK BOX READ BY TOYOTA AND THEN THEY NEVER CALLED ME BACK TO EXPLAIN THE \"BOOK\" OF PAPERS THAT GAVE ALL SORTS OF INFORMATION WHICH I REALLY DON'T UNDERSTAND.  AFTER ABOUT TWO OR THREE MONTHS IT HAPPENED AGAIN WHEN MY HUSBAND WAS DRIVING AND CAME TO A FOUR WAY STOP ON A CITY STREET.  WHEN IT LET UP OFF THE BRAKE THE CAR TOOK OFF AND SINCE HE HAD ABOUT A HALF MILE OF STREET  HE LET IT GO.  IT TOOK HIM AT 40 MPH FOR THE WHOLE WAY.  HE HAD TROUBLE WHEN HE HIT THE BRAKE TO MAKE IT STOP.  HE HAD TO PUMP THEM SEVERAL TIMES.  THIS CAR HAD DONE THIS 7 OR 8 TIMES TO US.  WE TALKED TO THE DEALERSHIP AND BECAUSE IT WAS LEASED THEY COULDN'T HELP.  SO WE HAVE KEPT   THE CAR AND I DRIVE IT  WITH MY HAND ON THE GEAR SHIFT AND WHEN PULLING INTO PARKING SPACES I KEEP MY FOOT ON THE BREAK AND SOMETIMES PUT IT INTO NEUTRAL.  I FEEL THIS CAR IS VERY DEFECTIVE.  TOYOTA HAS READ THE BLACK BOX TWICE AND NEVER GOT BACK TO US TO EXPLAIN IF THEY KNOW WHY THIS DOES THIS THE CRASH CAUSED 8000 TO THE CAR AND 16000 TO THE BUILDNG","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11000090,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2015","dateComplaintFiled":"06/19/2017","vin":"2T3YFREV1FW","components":"UNKNOWN OR OTHER","summary":"WHEN USING AIR CONDITIONING MOLD ACCUMULATES ON THE CONDENSER DUE TO WATER NOT DRYING OUT AND THAT MOLD/MILDEW IS THEN BLOWN THRU VENTS WHEN TURNING AIR CONDITIONING ON AND I AM INHALING TOXIC MOLD. TOYOTA IS AWARE THEY'VE HAD THOUSANDS OF INTERNET COMPLAINTS AND AT DEAL ON HVAC AND REFUSE TO CALL IT A DEFECT DESPITE THE HEALTH HAZARD EFFECT. APPARENTLY CAMRY HAS CLASS ACTION LAW SUIT STARTED RE: THIS. I FEAR FOR MY HEALTH WITH THIS AND OTHERS IN MY CAR SMELL THIS AS WELL. THIS HAS BEEN ONGOING PROBLEM SINCE I PURCHASED CAR AND BCD AND FORTH TO DEALER.","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10993265,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/20/2016","dateComplaintFiled":"06/05/2017","vin":"JTMBFREV9FJ","components":"SERVICE BRAKES","summary":"TL* THE CONTACT OWNS A 2015 TOYOTA RAV4. WHILE DRIVING 30 MPH, THE BRAKES FAILED TO WORK WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (TOYOTA OF MANHATTAN; 645 11TH AVE, NEW YORK, NY 10036; (866) 386-5003) WHERE IT WAS DIAGNOSED THAT THE BRAKES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE RECURRED SEVERAL OTHER TIMES AFTER THE REPAIR. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER APPROXIMATELY THREE DIFFERENT TIMES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 4,500.   ..UPDATED 07/24/17 *BF       UPDATED 12/1/2017*JS","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10984400,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/06/2017","dateComplaintFiled":"05/09/2017","vin":"JTMZFREVXFJ","components":"SERVICE BRAKES","summary":"THE BRAKE PEDAL WAS TOTALLY LOCKED (CAN'T PRESS DOWN AT ALL) WHEN I WAS DRIVING ON A CITY STREET AT 9:45AM ON 5/6/2017.   I CAN'T SLOWDOWN MY CAR. I SWITCHED THE SHIFT FROM  DRIVING TO PARKING, TURNED OFF THE CAR, THEN THE CAR STOPPED.","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10984483,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/21/2017","dateComplaintFiled":"05/09/2017","vin":"JTMZFREV6FD","components":"STEERING","summary":"THE STEERING MECHANISM ON THIS VEHICLE HAS FROZEN TWICE. THE DEALER COULD NOT REPLICATE SO SENT ON OUR WAY DESPITE THE FACT THAT THERE ARE RECALLS ON THIS MODEL TOYOTA. THE STEERING WHEEL LOCKED ON I-20 AND ON 5TH STREET BRIDGE. TURNING VEHICLE OFF AND RESTARTING IGNITION TEMPORARILY RESOLVES ISSUE. BOTH TIMES OCCURRED ON RELATIVELY STRAIGHT ROADS. I BELIEVE THERE IS A DEFECT IN ELECTRONIC STEERING SYSTEM","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10983025,"manufacturer":"Toyota Motor Corporation","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/14/2017","dateComplaintFiled":"05/02/2017","vin":"JTMDFREV3GJ","components":"UNKNOWN OR OTHER","summary":"UNINTENDED ACCELERATION WHILE IN DRIVEWAY WHICH CAUSED MY CAR TO CAREEN INTO A WOOD SHED AND MY HUSBAND'S CAR IN THE DRIVEWAY.","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10971764,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/10/2017","dateComplaintFiled":"04/10/2017","vin":"2T3RFREV5FW","components":"UNKNOWN OR OTHER,VISIBILITY/WIPER","summary":"SUNROOF EXPLODED.  DRIVING DOWN PAVED HIGHWAY.  51 DEGREES OUTSIDE.  GLASS SHATTERED.  NO ROCK OR OTHER OBJECT FOUND INSIDE THE CAR. WASHINGTON STATE PATROL ON SCENE.","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10970395,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/05/2016","dateComplaintFiled":"04/04/2017","vin":"2T3WFREV3FW","components":"UNKNOWN OR OTHER","summary":"I HAVE A MILDEW/MOLD SMELL COMING FROM MY AIR VENTS IN THE CABIN EVERY TIME I TURN ON MY CAR AIR CONDITIONING UNIT.  STARTED AT 4000 MILES.  WENT TO THE DEALER  TO RESOLVE THIS ISSUE HOWEVER THEY WOULD NOT BE ABLE TO FIX IT.  I'M NOT THE ONLY ONE WHO HAS THIS PROBLEM. MANY AC MOLD/MILDEW ISSUES WERE FOUND IN MANY RAV4 FORUM.  EXPOSURE TO SUCH SMELLS AND MOLD IS EXTREMELY DANGEROUS AND CAN LEAD TO SICKNESS AND OTHER HEALTH RELATED ISSUES.  TOYOTA HIT WITH CLASS ACTION WITH DEFECTIVE AC UNIT BEFORE.","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10958170,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/16/2017","dateComplaintFiled":"03/02/2017","vin":"","components":"STRUCTURE","summary":"CPSC:THE WIRING ON THE UNDERSIDE OF MY 2015 TOYOTA RAV4 THAT CONTROLS INFORMATION SENT TO THE TRANSMISSION WAS CHEWED THROUGH BY SQUIRRELS. THE CAR WAS LOCATED IN MY DRIVEWAY. IT CAME TO MY ATTENTION THAT WRAPPINGS AROUND THESE WIRES ARE NO LONGER RUBBER. *BF","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10956145,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/18/2017","dateComplaintFiled":"02/21/2017","vin":"JTMRFREV1FD","components":"UNKNOWN OR OTHER","summary":"MICE HAVE CHEWED THROUGH THE PLASTIC SCREEN OVER THE FRESH AIR INTAKE AND ENTERED MY RAV 4, SHREDDING EVERYTHING IN MY GLOVE BOX, SHREDDING THE CABIN AIR FILTER AND LEAVING FECES AND URINE THROUGHOUT THE VEHICLE (SEATS, FLOOR BOARDS, CLOSED COMPARTMENT WHERE SPARE TIRE IS KEPT AND OTHER AREAS UNKNOWN/UNABLE TO SEE BY ME)  DEALER WAS CONTACTED, RAV WAS TAKEN IN AND DEALER WAS INITIALLY GOING TO INSTALL A METAL SCREEN TO PREVENT REENTRY BY RODENTS-WAS QUOTED $185.  UPON THE MECHANIC INSPECTION, WE WERE TOLD THAT \"PER TOYOTA GUIDELINES\" THEY COULD NOT/ WOULD NOT INSTALL A BARRIER TO PREVENT RODENTS FROM GETTING INTO THE VEHICLE.  THIS IS A SERIOUS ISSUE AS MICE CARRY HANTAVIRUS AND BOTH MY HUSBAND AND I COULD HAVE BEEN EXPOSED TO THIS TERRIBLE ILLNESS AS RODENT WASTE WAS MADE AIRBORNE WITHOUT OUR KNOWLEDGE OF THE INFESTATION INTO THE VENTILATING SYSTEM.  TOYOTA SHOULD MAKE THE FRESH AIR INTAKE IMPENETRABLE BY RODENTS.  I DID SOME RESEARCH ON THE COMPUTER AND FIND THAT OTHERS HAVE EXPERIENCED THIS DISGUSTING PROBLEM.  SOME DEALERS WILL INSTALL A SCREEN AND OTHERS WILL NOT.  THERE SHOULD BE SOME SORT OF SOLUTION TO THIS PROBLEM.  I HAVE FOUR OTHER VEHICLES AND NONE OF THEM HAVE ANY RODENT INFESTATION.","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10955410,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/16/2017","dateComplaintFiled":"02/18/2017","vin":"2T3RFREV1FW","components":"POWER TRAIN","summary":"WHILE CAR PARKED IN MY HOME DRIVEWAY, WIRES UNDER CAR CHEWED THROUGH BY SQUIRRELS. ALMOST RUINED THE TRANSMISSION. MY DOUBLE WARRANTY DOES NOT COVER, EVEN THOUGH IT WAS APPARENTLY A TOYOTA FACTORY CHOICE TO MAKE THE WIRE COATINGS ATTRACTIVE TO RODENTS.","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10954930,"manufacturer":"Toyota Motor Corporation","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/12/2017","dateComplaintFiled":"02/15/2017","vin":"2T3BFREV3FW","components":"AIR BAGS,VEHICLE SPEED CONTROL,SERVICE BRAKES","summary":"AS I WAS PULLING INTO MY PARKING LOT, I PRESSED THE BRAKE TO STOP THE VEHICLE. WHEN I MOVED MY GEARSHIFT INTO THE PARK POSITION, MY CAR JUMPED THE CURB AND DROVE INTO MY EXTERIOR WALL. AFTER THE COLLISION, THE CAR THEN STARTED DRIVING BACKWARDS AT AN ACCELERATING SPEED. AFTER JUMPING BACK INTO THE PARKING LOT, I CRASHED INTO A CAR PARKED BEHIND ME, WHICH MADE THE CAR FINALLY STOP. THE AIRBAGS DID NOT DEPLOY DURING EITHER COLLISION. BY THE END, THE VEHICLE HAD BEEN TOTALED.","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10948037,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/19/2017","dateComplaintFiled":"01/27/2017","vin":"2T3RFREV9FW","components":"VISIBILITY","summary":"TAKATA RECALL   THE SUNROOF ON MY TOYOTA RAV 4 EXPLODED. IT WAS A RAINY DAY AND I WAS DRIVING HOME FROM WORK(REDLANDS) ON THE FREEWAY WHEN I HEARD A LOUD BANG. I PULLED THE SHADE TO FIND  MY SUNROOF HAD A HUGE HOLE RIGHT IN THE MIDDLE. NO GLASS CAME DOWN BUT IT LOOK LIKE IT EXPLODED FROM THE INSIDE. TOYOTA WOULD NOT  COVER THE DAMAGES. I BELIEVE THIS TO BE A MANUFACTURER DEFECT THAT WILL COST ME $1000.   SOMETHING NEEDS TO BE DONE BECAUSE THIS COULD BE A HUGE SAFETY ISSUE.  *TR","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10946948,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/12/2017","dateComplaintFiled":"01/23/2017","vin":"JTMWFREV3FJ","components":"FUEL/PROPULSION SYSTEM","summary":"HI, I HAVE A 2015 RAV 4 PURCHASED 9/2015, NEW AND ONLY OWNER...OUT OF NOWHERE JAN. 2017...THE CAR WOULD NOT ACCELERATE PROPERLY...ON HWY AT SPEEDS BETWEEN 60-70MPH AND WHEN I PRESSED THE GAS NOTHING...HAD TO REMOVE FOOT AND PRESS THE GAS AGAIN FOR THE CAR TO ENGAGE AND STAY AT ITS PROPER SPEED. TOYOTA DEALER COULD NOT FIND AN ISSUE. JAN. 14TH....THE ISSUE STARTED AGAIN AND I RETURNED IT TO DEALER 1/21 AND STATED ISSUE WAS NOT FIXED...NOW HAPPENING BETWEEN 20-40MPH TOO. DOES NOT OCCUR ALL OF THE TIME AND YET CONSIST ENOUGH THAT IT IS SCARY TO DRIVE.","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10935431,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/08/2016","dateComplaintFiled":"12/15/2016","vin":"2T3BFREVXFW","components":"VISIBILITY/WIPER","summary":"I FILLED THE WIPER FLUID AND IN 24 HOURS WITHOUT TOUCHING THE IGNITION OR TURNING ON THE WIPERS OR FLUID TO SPRAY, OVERNIGHT IN 24 HOURS THE NECK (TOP) PORTION OF THE WIPER FLUID WAS EMPTY.  THE CAR WAS NOT TOUCHED. I AM TRYING TO GET A SUPER ANALYSIS/EXPLANATION AND REPLACEMENT.","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10928436,"manufacturer":"Toyota Motor Corporation","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"11/25/2016","dateComplaintFiled":"11/28/2016","vin":"2T3YFREV9FW","components":"STEERING,SERVICE BRAKES","summary":"VEHICLE DID NOT RESPOND TO BRAKING (POSSIBLE STALLING, LOSS OF CONTROL OF VEHICLE), RESULTING IN A SEVERE CRASH INVOLVING TWO PARKED CARS AND PROPERTY, INJURY TO DRIVER, AND TOTAL LOSS. THE VEHICLE ACCELERATED AT A HIGH RATE OF SPEED GOING DOWN HILL DUE TO HAVING NO CONTROL OVER THE VEHICLE. BECAUSE DRIVER WAS UNABLE TO STOP, THE VEHICLE RAN TWO STOP SIGNS. THE CRASH RESULTED IN THE VEHICLE CRASHING INTO TWO PARKED CARS, \"JUMPING\" THOSE VEHICLES AND RUNNING INTO A HOME.     THE VEHICLE WAS TWICE PREVIOUSLY REPAIRED UNDER WARRANTY FOR STALLING.  OCCASION 1 (14K MILES): VEHICLE STALLED AT STOPLIGHT AND KEY LIGHT WAS FLASHING. ERROR CODES P1605 AND P219A AT THE TIME. OCCASION 2 (16K MILES): VEHICLE STALLED TWICE WHILE STOPPED, ON THE SAME DAY. THE VEHICLE WAS SHAKY AT THE STOPLIGHT AND MULTIPLE WARNING LIGHTS CAME ON, CODE P1605 (2ND REPAIR).  *TR","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10920262,"manufacturer":"Toyota Motor Corporation","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/15/2015","dateComplaintFiled":"10/31/2016","vin":"JTMZFREV5FD","components":"STEERING,SERVICE BRAKES","summary":"POWER STEERING WENT OUT AND BRAKES  FAILED , DURING AN EVASIVE MANEUVER  ..ON OR  11. 2015  : WHICH SUBSEQUENTLY IMPACTED A TREE","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10919727,"manufacturer":"Toyota Motor Corporation","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"10/20/2016","dateComplaintFiled":"10/27/2016","vin":"2T3ZFREV7FW","components":"STRUCTURE,UNKNOWN OR OTHER","summary":"TAKATA RECALL. I WOULD LIKE MORE INVESTIGATION REGARDING WHEN A CAR IS REPAIR PER SPECIFICATION AND STATE LAW. HOW IS THAT A COMPANY TAKE CONTROL OF THE VALUE AND HISTORY OF THE CAR. BUT IS NOT REPORTED THE CORRECT WAY WHEN THE REPAIR IS DONE. AFFECTING THE OWNER OF THE VEHICLE.","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10895584,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/13/2016","dateComplaintFiled":"08/13/2016","vin":"2T3RFEV7FW3","components":"ENGINE","summary":"I HAVE BOUGHT RAV 4 AWD XLE 2015 IN JULY, 2015. IT STARTED GIVING ME PROBLEMS WITHIN 1 YEAR. I WENT TO TOYOTA DEALER 3 -4 TIMES TO FIX IT. HE EVEN REPLACED TRANSAXLE AND SOME BOLTS AND PUT SOME ENGINE OIL IN IT BUT AGAIN I GOT ALL THESE ENGINE LIGHTS ON MY CAR DISPLAY BOARD. EVERYTIME, NO. OF LIGHTS ARE INCREASING N THE DISPLAY BOARD. SOUNDS LIKE THEY ARE NOT ABLE TO FIX THIS MANUFACTURING DEFECT. SUDDENLY CAR BECAME SLUGGISH ON THE HIGHWAY, NOT PICKING UP THE SPEED. SO SCARED TO DRIVE A DEFECTIVE CAR ON THE HIGHWAY. SPECIALLY  WHEN PROBLEM IS IN YOUR CAR ENGINE.(ENGINE LIGHT ON, TRACK OFF ON, A/T OIL TEMP ON, AWD ON ,) WHAT ELSE LEFT IN THE CAR. REALLY FUSTERATED AND DANGEROUS. EVERYTIME NEW LIGHT COMES ON AND OFF.","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10895323,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2015","dateComplaintFiled":"08/12/2016","vin":"2T3WFREV6FW","components":"FUEL/PROPULSION SYSTEM","summary":"POOR FUEL ECONOMY  GETTING 17MPG","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10885827,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/17/2016","dateComplaintFiled":"07/19/2016","vin":"JTMRFREV3FD","components":"VISIBILITY","summary":"TL* THE CONTACT OWNS A 2015 TOYOTA RAV4. WHILE DRIVING 65 MPH, THE SUN ROOF OF THE VEHICLE SHATTERED WITHOUT WARNING. THE CONTACT HEARD A LOUD POPPING NOISE PRIOR TO THE SHATTERING OF THE SUN ROOF. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 5,000.","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10885439,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/13/2016","dateComplaintFiled":"07/18/2016","vin":"273BFREVXFW","components":"FUEL/PROPULSION SYSTEM","summary":"ON JUNE 13, 2016, I NOTICED MY GAS TANK WAS FULL, AFTER IT WAS  TANK THE DAY BEFORE. SO, I THOUGHT MY HUSBAND HAD FILLED IT UP BEFORE HE LEFT FOR HIS BUSINESS TRIP THAT MORNING.  TOWARDS THE END OF THE WEEK, I NOTICED THE TANK WAS STILL FULL, SO I KNEW SOMETHING WAS NOT RIGHT.  SPOKE TO MY HUSBAND WHO HAD THEN CONFIRMED THAT HE DID NOT FILL UP THE TANK BEFORE HE LEFT. WENT TO THE GAS STATION AND IT COST ME $34.00 DOLLARS TO FILL IT UP, I ALMOST RAN OUT OF GAS! I COULD HAVE GOTTEN INTO A BAD ACCIDENT IF THIS WOULD HAVE HAPPENED WHILE DRIVING ON THE HIGHWAY!    TOOK THE CAR INTO THE DEALERSHIP AND WAS TOLD THAT IT COULD BE EITHER THE FLOATER OR IT COULD HAVE BEEN RODENTS NIBBLING AT THE WIRES, BECAUSE SOMEONE HAD HAD THAT EXPERIENCE ALREADY.  ANYWAY, OF COURSE IT ENDS OF BEING THE RODENTS.  SO, I SEARCHED THE INTERNET TO GET MORE FAMILIAR WITH THIS PROBLEM AND FOUND A LOAD OF INFORMATION.  APPARENTLY, THIS IS CONTRIBUTED TO TOYOTA'S MOVE TO ECO-FRIENDLY ORGANIC WIRING INSULATOR COMPOUNDS THAT ATTRACT RODENTS AS A FOOD SOURCE!    THIS IS CAUSING A PROBLEM WITH TOYOTA CAR OWNERS.  I HAVE A RAV4 2010 WHICH IS KEPT INSIDE AND THIS SITUATION HAS NEVER HAPPENED. THIS 2015 RAV4, WHICH IS GARAGE KEPT, RODENTS SEEM TO ENJOY.    THIS IS A SERIOUS ISSUE BECAUSE PEOPLE HAVE EXPERIENCED WIRING DAMAGE BY MUNCHING RODENTS, WHICH IS NOT COVERED UNDER TOYOTA WARRANTY - A VERY EXPENSIVE PROPOSITION.  NOT TO MENTION A SAFETY HAZARD, HAD I RAN OUT OF GAS ON THE HIGHWAY!    LAST WEEK, IT COST ME $611.51, HOW MUCH WILL IT COST ME THE NEXT TIME WHEN THEY MUNCH ON ANOTHER PART OF THE CAR?","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10883451,"manufacturer":"Toyota Motor Corporation","crash":true,"fire":false,"numberOfInjuries":3,"numberOfDeaths":0,"dateOfIncident":"07/02/2016","dateComplaintFiled":"07/07/2016","vin":"JTMZFREV3FD","components":"STEERING,AIR BAGS,VEHICLE SPEED CONTROL,SERVICE BRAKES","summary":"TL* THE CONTACT OWNS A 2015 TOYOTA RAV4. WHILE MERGING INTO THE RIGHT LANE, THE VEHICLE INDEPENDENTLY VEERED LEFT AND ACCELERATED WHEN THE BRAKE PEDAL WAS DEPRESSED. THE DRIVER DROVE OFF THE ROAD AND THE VEHICLE ROLLED TWICE DOWN A SHORT INCLINE. BOTH THE DRIVER AND PASSENGER AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE DRIVER AND FRONT PASSENGER SUSTAINED BRUISES AND SCRATCHES TO THEIR ELBOWS. THE REAR PASSENGER SUFFERED A CONCUSSION, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED AND TOWED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 20,000.","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10876294,"manufacturer":"Toyota Motor Corporation","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/12/2016","dateComplaintFiled":"06/23/2016","vin":"2T3DFREV7FW","components":"VEHICLE SPEED CONTROL,SERVICE BRAKES","summary":"WHILE PULLING UP TO A GAS PUMP THE CAR SUDDENLY ACCELERATED. IT WENT FROM ZERO TO 40 MILES PER HOUR. I WAS IN THE PASSENGER SEAT AND MY HUSBAND WAS DRIVING. HE PUMPED THE BRAKES BUT CAR MADE A LOUD REVVING NOISE AND WOULD NOT STOP. MY HUSBAND WAS ABLE TO AVOID HITTING A TRUCK, BUT THE CAR WENT OVER A CONCRETE MEDIANO AND ONLY CAME TO A STOP WHEN THE EMERGENCY BRAKE WAS PULLED. THE CAR WAS FILLED WITH AIRBAG SMOKE EVEN THOUGH THE AIRBAGS DID NOT DEPLOY. A WITNESS SAID THAT HE COULD TELL IT WAS A MECHANICAL ISSUE BECAUSE OF THE LOUD REVVING NOISE THE CAR WAS MAKING. TOYOTA HAS NOT BEEN ABLE TO TELL US WHAT HAPPENED. THEY DID NOT FIND A PROBLEM WITH BRAKES OR ACCELERATOR. THE CAR HIT THE MEDIAN SO HARD THAT THE FRAME HAS BEEN BENT. EVEN THOUGH WE HAVE BEEN LOYAL TOYOTA CUSTOMER FOR OVER 20 YEARS,  MY HOPE IS THAT THEY TOTAL THE CAR SO THAT I DON'T EVER HAVE TO DRIVE IT AGAIN. OUR TOYOTA CASE # IS1604122141. I KNOW THAT OTHER PEOPLE HAVE HAD SIMILAR EXPERIENCES-THERE IS NO DOUBT IN MY MIND THAT THERE IS A SERIOUS PROBLEM WITH THAT CAR.","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10874884,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/02/2015","dateComplaintFiled":"06/17/2016","vin":"2T3RFREV2FW","components":"ELECTRICAL SYSTEM","summary":"TL* THE CONTACT OWNS A 2015 TOYOTA RAV4. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A LOSS OF POWER. THE FAILURE WAS SPORADIC. THE CONTACT STATED THAT THE VEHICLE WOULD SPORADICALLY RESTART INDEPENDENTLY. THE ANTI-LOCK BRAKE SYSTEM, AIR BAG, TRACTION CONTROL, AND ALL WHEEL DRIVE WARNING INDICATORS ILLUMINATED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE REPLICATED. THE FAILURE OCCURRED APPROXIMATELY SIX TIMES. THE FAILURE MILEAGE WAS APPROXIMATELY 9,000.   UPDATED 08/31/16*LJ  CONSUMER STATED THE LIGHT O HE CRUISE CONTROL STALK BLINKS OFF AND ON CRUISE CONTROL DROPS OUT UNEXPECTEDLY. THE ENGINE SHUTS DOWN WHILE DRIVING DOWN  THE HIGHWAY AND YOU LOSE ALL ELECTRICAL POWER. IT WILL SOMETIMES NOT RESTART FOR UP TO 15 MINUTES. THE ENGINES SHUTS DOWN FOR A FEW SECONDS TO A MINUTE AND THEN RESTARTS ON ITS OWN. IT LEAVES THE WARNING LIGHTS FOR THE ABS, AWD AND TRACTION CONTROL ON AND THEY DON'T GO OFF UNTIL YOU CYCLE THE IGNITION SWITCH. THE RADIO/ NAVIGATION SCREEN ALSO LOCKS UP WHEN THIS HAPPENS. THE CAR HAS BEEN LOOKED AT A TOTAL OF SEVEN TIMES FOR THIS PROBLEM.  CAR HAS SPUN 9 TIMES BECAUSE OF THIS PROBLEM. UPDATED 6/12/18*JB","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10864472,"manufacturer":"Toyota Motor Corporation","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/16/2016","dateComplaintFiled":"05/11/2016","vin":"JTMBFREV8FD","components":"SERVICE BRAKES","summary":"INTERMITTENT BRAKE FAILURE. TWO INSTANCES OF BRAKES FAILING TO ENGAGE WHEN PRESSURE APPLIED. FIRST INSTANCE CAUSED CAR TO CRASH INTO CONCRETE MEDIAN; NO DAMAGE TO VEHICLE OR STRUCTURE AND INCIDENT NOT REPORTED. SECOND BRAKE FAILURE APRIL 14, 2016 AS CAR WAS DESCENDING PARKING LOT DRIVEWAY (DOWNHILL SLOPE) AND DRIVER APPLIED BRAKES. BRAKES FAILED TO ENGAGE. AS DRIVER WAS ATTEMPTING TO ENGAGE THE EMERGENCY BRAKE THE CAR CAREENED OVER A COMMENT CURB, THROUGH A CHAIN LINK FENCE AND INTO A GAS MAIN AND APARTMENT BUILDING WALL. DRIVER SUSTAINED SOME INJURY TO NECK AND BACK DUE TO FORCE OF IMPACT. AIRBAG DID NOT DEPLOY.      CAR WAS TOWED OUT OF ACCIDENT BACK ON TO THE ACCESS ROAD. POLICE OFFICERS IN TAKOMA PARK, MD THEN TESTED CAR. ACCIDENT REPORT DESCRIBES \"IMPACT AND DAMAGE\"  AS \"DISABLING\", HOWEVER OWNER WAS TOLD TO DRIVE THE CAR HOME. DRIVER IS NOT FLUENT IN ENGLISH AND DUE TO TRANSLATION ERRORS THE POLICE REPORT DOES NOT ACCURATELY REFLECT THE ACTUAL CAUSE OF ACCIDENT. CAR IS NOW AT DARCARS TOYOTA IN ROCKVILLE WITH AT LEAST $12,000 IN REPAIRS PENDING. OWNER HAS AUTO INSURANCE AND CAR WILL BE REPAIRED OR TOTALED OUT. HOWEVER, OWNER IS (UNDERSTANDABLY) TERRIFIED TO DRIVE THE RAV4 AGAIN FOR FEAR THAT THE BRAKES WILL FAIL A THIRD TIME - WITH POSSIBLLY CATASTROPHIC CONSEQUENCES TO DRIVER AND OTHERS.    OWNER SPEAKS LIMITED ENGLISH AND IS A FRIEND OF THE FAMILY. I AM CONCERNED FOR NOT ONLY HER SAFELY, BUT THE SAFELY OF OTHERS EITHER FROM AN ACCIDENT THAT COULD BE CAUSED BY THIS CAR OR A SERIOUS MALFUNCTION THAT AFFECTS A GREATER NUMBER OF RAV4'S ON THE ROAD. I BELIEVE THIS ISSUE SHOULD BE VERY SERIOUSLY INVESTIGATED BEFORE PLACING THE CAR ON THE ROAD AGAIN.","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10864461,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/08/2015","dateComplaintFiled":"05/11/2016","vin":"JTMZFREV6FD","components":"STEERING","summary":"THE CAR WANTS TO PULL TO THE RIGHT WHEN ACCELERATING OR,JUST RELEASING THE BRAKE TO COAST.TOYOTA DEALER AND TOYOTA SAID IT IS NORMAL.I NEVER HAD A FRONT WHEEL DRIVE CAR DO THIS.I BELIEVE THIS IS A SAFETY ISSUE,BECAUSE IT DOES NOT HAPPEL ALL THE TIME.THE FRONT END IS ALIGNED CORRECTLY.","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10864263,"manufacturer":"Toyota Motor Corporation","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"04/16/2016","dateComplaintFiled":"05/10/2016","vin":"JTMBFREV8FD","components":"AIR BAGS,SERVICE BRAKES","summary":"TL* THE CONTACT OWNS A 2015 TOYOTA RAV4. THE CONTACT STATED THAT WHILE DRIVING AT 10 MPH DOWN AN INCLINE, THE BRAKE PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO STOP. AS A RESULT OF THE FAILURE, THE CONTACT CRASHED INTO A WALL AND THE AIR BAGS FAILED TO DEPLOY. THE CONTACT MENTIONED THAT THE FAILURE HAD RECURRED TWICE. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED BACK AND NECK INJURIES THAT REQUIRED MEDICAL ASSISTANCE. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 6,000.","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10863541,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/15/2016","dateComplaintFiled":"05/06/2016","vin":"JTMZFREV3FD","components":"ENGINE","summary":"TL* THE CONTACT OWNS A 2015 TOYOTA RAV4. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS RESTARTED AND OPERATED NORMALLY. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING, BUT THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 5,896.","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10862741,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/15/2015","dateComplaintFiled":"05/03/2016","vin":"2T3RFREV2FW","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE","summary":"THE LIGHT ON THE CRUISE CONTROL STALK BLINKS AND IT IS VERY DISTRACTING AT NIGHT WHILE DRIVING. THEN THE CRUISE CONTROL STARTED DROPPING OUT WHILE DRIVING. NO WARNING LIGHTS OR CODES WERE STORED IN THE COMPUTER WHEN CHECKED BY THE DEALER. THE DEALER REPLACED THE CRUISE CONTROL SWITCH, BUT THE PROBLEM GOT WORSE. THE ENGINE STARTED SHUTTING OFF WHILE DRIVING ON THE HIGHWAY WITH A TOTAL LOSS OF ELECTRICAL POWER AND WOULD TAKE SEVERAL MINUTES BEFORE IT WOULD RESTART DUE TO NO ELECTRICAL POWER. THE DEALER THEN ADJUSTED THE SWITCH ON THE BRAKE PEDAL BUT IT DIDN'T HELP. THE RADIO/NAVIGATION SCREEN HAS SINCE LOCKED UP AND YOU HAVE TO RESTART THE CAR TO RESET IT. THE ENGINE WILL SOMETIMES SHUT OF FOR A FEW SECONDS AND THE RESTART ON ITS OWN WHILE DRIVING. WHEN THIS HAPPENS SEVERAL WARNING LIGHTS STAY ON (ABS, AIRBAGS, TRACTION CONTROL & ALL WHEEL DRIVE). THE LIGHTS DO NOT RESET UNTIL THE CAR IS TURNED OFF AND BACK ON BY THE KEY. I HAVE ALMOST BEEN INVOLVED IN 3 ACCIDENTS BECAUSE OF THESE PROBLEMS. THE CAR IS NOW IN THE SHOP AFTER CONTACTING THE MANUFACTURER SEVERAL TIMES ABOUT THE FAILURE OF THE DEALER TO REPAIR THE CAR AND THAT IT IS UNSAFE TO DRIVE. IT IS AT A DIFFERENT DEALERSHIP DUE TO THE SELLING DEALERS INCOMPETENCE IN THEIR SERVICE DEPARTMENT  AND MANAGEMENT TO ADDRESS THE PROBLEM. THESE PROBLEMS HAVE BEEN GOING ON FOR OVER 5 MONTHS AND OVER A PERIOD OF 15,000 MILES AND I DO NOT BELIEVE IT CAN BE FIXED AND I DO NOT BELIEVE THE MANUFACTURER IS REALLY TRYING TO REPAIR THE CAR BECAUSE OF ALL THE STALLING THEY ARE CURRENTLY DOING AT THIS TIME. I NEED YOUR HELP.","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10852963,"manufacturer":"Toyota Motor Corporation","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"03/30/2016","dateComplaintFiled":"04/01/2016","vin":"JTMRFREV7FJ","components":"STEERING","summary":"TL* THE CONTACT OWNED A 2015 TOYOTA RAV4. WHILE DRIVING 45 MPH, THE STEERING WHEEL SEIZED AND THE CONTACT CRASHED INTO A UTILITY POLE. THE CONTACT SUSTAINED A CUT TO THE FACE AND ARM THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A COLLISION LOT. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 5,500.","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10840172,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/05/2016","dateComplaintFiled":"03/06/2016","vin":"2T3RFREV9FW","components":"AIR BAGS,STRUCTURE,ENGINE","summary":"THE CAR WAS BEING DRIVEN IN PHILADELPHIA AT A LOW SPEED WHEN THE ENGINE CAUGHT FIRE. THE FIRE QUICKLY WAS OUT OF CONTROL AND DESTROYED MOST OF THE CAR, INCLUDING THE ENGINE, DASHBOARD, FRONT SEATS, WINDSHIELD, WINDOWS, FRONT TIRES WHICH EXPLODED, AND AIRBAGS.","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10838964,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/04/2016","dateComplaintFiled":"02/29/2016","vin":"","components":"VEHICLE SPEED CONTROL","summary":"TL* THE CONTACT OWNS A 2015 TOYOTA RAV4. WHILE THE CONTACT'S FOOT WAS DEPERESSING THE BRAKE PEDAL AND THE VEHICLE WAS IN DRIVE, IT ACCELERATED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE VEHICLE WAS DIAGNOSED, BUT THE CONTACT WAS NOT GIVEN AN EXPLANATION FOR THE FAILURE. THE CONTACT STATED THAT THE FAILURE OCCURRED ONLY ONCE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 4,000. THE VIN WAS UNAVAILABLE.","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10825582,"manufacturer":"Toyota Motor Corporation","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/17/2015","dateComplaintFiled":"02/11/2016","vin":"","components":"STRUCTURE","summary":"I HAD A VERY DANGEROUS EXPERIENCE WITH A 2015 TOYOTARV4 XLE. I WAS GOING UP AN EXIT RAMP SLOWLY WITH THE TRAFFIC GOING AND STOPPING WHEN ALL OF A SUDDEN MY RIGHT FOOT WAS STUCK BETWEEN THE ACCELERATOR AND THE BRAKE PEDAL. I COULD NOT RETRACT MY FOOT TO BRAKE, CAUSING THE VEHICLE TO CONTINUING GOING FORWARD. I BELIEVE THAT THERE IS A SERIOUS PROBLEM WITH THIS VEHICLE BRAKING/ACCELERATION DUE TO THE SHORT SPACE BETWEEN AND OR THE HEIGHT OF THE BRAKE PEDAL TO THE ACCELERATOR PEDAL.  THIS ISSUE HAS BEEN DOCUMENTED BY MANY OTHER DRIVERS THAT I HAVE READ ABOUT AND I AM SURE THIS NOT NEW TO THE TOYOTA COMPANY. I HAVE BEEN IN TOUCH WITH THE TOYOTA CUSTOMER EXPERIENCE CENTER AND HAVE FILED A CASE NUMBER.","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10825647,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/28/2015","dateComplaintFiled":"02/11/2016","vin":"2T3DFREV4FW","components":"VEHICLE SPEED CONTROL","summary":"TL* THE CONTACT OWNS A 2015 TOYOTA RAV4. WHILE DRIVING 20 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE FAILED TO RESPOND. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONTACT STATED THAT THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 15,000.","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10818191,"manufacturer":"Toyota Motor Corporation","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/17/2015","dateComplaintFiled":"01/05/2016","vin":"","components":"AIR BAGS,VEHICLE SPEED CONTROL","summary":"TL* THE CONTACT OWNS A 2015 TOYOTA RAV4. WHILE ENTERING AN ON-RAMP, THE CONTACT'S VEHICLE UNEXPECTEDLY ACCELERATED AND CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES SUSTAINED. THE CONTACT DROVE THE VEHICLE TO A DEALER WHERE IT WAS DIAGNOSED THAT THE DRIVER SIDE FENDER AND PANEL NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN AND FAILURE MILEAGE WERE UNKNOWN.","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10816526,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/07/2015","dateComplaintFiled":"12/28/2015","vin":"2T3DFREV3FW","components":"STRUCTURE","summary":"I HAVE HAD THIS CAR FOR ROUGHLY 10 MONTHS. IT WAS BOUGHT BRAND NEW. I HAVE HAD TO REPLACE TWO WINDSHIELDS IN THAT TIME. ONE WAS CRACKED IN EARLY OCTOBER 2015 AND REPLACED ON NOVEMBER 7, 2015(LENGTHY DUE TO REPLACEMENT UNAVAILABILITY). THE OTHER HAPPENED ON DECEMBER 23,2015 AND REPLACED ON DECEMBER 26,2015 BOTH CRACKS WERE DUE TO (WHAT I CONSIDER) RELATIVELY SMALL STONE CHIPS THAT HAPPENED WHILE DRIVING ON INTERSTATE 90 NEAR NORTH EAST, PA. I HAVE OWNED IN EXCESS OF 15 VEHICLES IN MY 44 YEARS OF DRIVING. I HAVE NEVER HAD TO REPLACE A WINDSHIELD IN ANY OF THE OTHERS (YES SOME REPAIRS WERE DONE). I AM QUESTIONING IF THE WINDSHIELDS IN THESE CARS ARE BEING MANUFACTURED TO THE SAME SPECIFICATIONS AS IN THE PAST AND IF NOT DO THEY STILL MEET THE CURRENT SAFETY STANDARDS.","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10816259,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/26/2015","dateComplaintFiled":"12/26/2015","vin":"2T30FREV9FW","components":"VEHICLE SPEED CONTROL","summary":"THE CAR SIGNIFICANTLY ACCELERATES WHEN BACKING OUT OF THE GARAGE. WHEN  STOPPED FOR A RED LIGHT IT IS EAGER TO GO IF THE BRAKES ARE NOT DEPRESSED VERY FIRMLY AND BETWEEN 20 AND 40 MILES PER HOUR IT SHIFTS INTO A HIGHER GEAR WITH UNINTENDED ACCELERATION.  IT HAS ALSO DONE THIS WHEN ONCE GOING UP A HILL AT 39 MILES PER HOUR.  IT FEELS DANGEROUS TO ME WHEN I AM APPROACHING A STOP SIGN AND IT CHOOSES TO ACCELERATES UNLESS I AM BRAKING LONG BEFORE THE SIGN.  THE CAN WAS EXAMINED BY THE DEAQLERSHIP 2 TIMES AND \"NOTHING WAS FOUND\".  I THEN CONTACTED SOMEONE IN TOYOTA'S COLORADO ADMINISTRATIVE OFFICE.  THIS PERSON TOOK A COMPUTER APPARATUS ATTACHED IT TO MY CAR, WE TEST DROVE IT AROUND AND THEY  DETERMINED IT DOES AUTOMATICALLY SHIFT INTO 5TH GEAR DURING THESE ACCELERATION TIMES. THE CAR FEELS UNSAFE AND WILL SOONER OR LATER BE THE CAUSE OF AN ACCIDENT.","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10812046,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/24/2015","dateComplaintFiled":"12/24/2015","vin":"2T3DFREV4FW","components":"UNKNOWN OR OTHER","summary":"THE ROOF RACK THAT CAME WITH THE RAV4 STATES THAT EACH STRUT CAN HOLD 100LBS, BUT IN THE MANUAL IT STATES THAT IT IS 100 LBS TOTAL. I PURCHASED SOME LUMBER AND MY ROOF RACK FAILED ON THE RETURN TRIP HOME. I BELIEVE IT HAPPENED WHEN I WAS DRIVING ON THE HIGHWAY. ONE SIDE OF EACH STRUT BROKE AND DENTED THE ROOF OF MY CAR. IF THE OTHER SIDE OF THE STRUTS FAILED THERE WOULD HAVE BEEN SOME DEVASTATION BEHIND ME AS LUMBER AND ROOF RACK PARTS WOULD HAVE FLOWN OFF BEHIND ME. I DO NOT KNOW THE EXACT WEIGHT OF THE LUMBER, BUT BASED ON THE QUANTITY I PURCHASED I CAN ASSUME IT WEIGHED AROUND 110-120 LBS. IF I KNEW THAT IT COULDN'T HANDLE 200LBS LIKE I WAS LED TO BELIEVE, I WOULD HAVE EASILY PUT ONE BOARD OR ALL OF THEM IN THE CAR INSTEAD OF THE ROOF RACK. I WOULD ALSO ASSUME THAT TOYOTA WOULD HAVE SOME SORT OF FACTOR OF SAFETY ON THE STRUTS. ALSO THE SIDE OF THE STRUTS THAT DIDN'T FAIL I ASSUME HAD AN INCREASED LOAD APPLIED TO THEM. THIS WOULD MAKE ME THINK THAT THERE COULD BE A PROBLEM IN THEIR MOLDING PROCESS AS WELL. THE PICTURE SHOWS THAT EACH ONE SAYS THAT IT CAN TAKE 100LBS EVENLY DISTRIBUTED. MY POINT IF MY TIRE SAYS 40PSI MAX THEN I DON'T FILL IT TO 10PSI BECAUSE THERE ARE 4 OF THEM. THE STRUTS ARE ALSO SEPARATE PIECES, WHAT IF I MIXED AND MATCHED OR ONLY HAD ONE ON THE CAR. ALSO THESE STRUTS ARE SOLD WITH THE RAV4 MODEL I GOT AND NOT PURCHASED AS AFTERMARKET OR AS AN ADD ON ITEM.","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10811893,"manufacturer":"Toyota Motor Corporation","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"11/29/2015","dateComplaintFiled":"12/23/2015","vin":"JTMZFREV5FD","components":"STEERING,SERVICE BRAKES","summary":"TL* THE CONTACT OWNS A 2015 TOYOTA RAV4. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, A VEHICLE STOPPED IN FRONT OF THE CONTACTS VEHICLE. THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO RESPOND AS THE STEERING WHEEL SEIZED. AS A RESULT. THE CONTACT CRASHED INTO A TREE. THE AIR BAGS DEPLOY, RELEASING A CHEMICAL SUBSTANCE. THE CONTACT SUSTAINED ARM, LEGS AND WHIPLASH INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V144000 (STEERING).  THE APPROXIMATE FAILURE MILEAGE WAS 140,000. THE VIN WAS NOT AVAILABLE.   UPDATED 04/07/16*LJ...UPDATED 12/06/16 *BF  UPDATED 03/09/17.*JB","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10811322,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/18/2015","dateComplaintFiled":"12/20/2015","vin":"","components":"POWER TRAIN","summary":"THE CAR IS EQUIPPED WITH AN AUTOMATIC TRANSMISSION.  IT ROLLS BACK ON THE SLOPE WHEN THE BRAKE IS RELEASED.  ROLLING BACK CONTINUES UNTIL THE BRAKE IS PRESSED AGAIN.  THIS HAPPENS WHILE THE TRANSMISSION IS IN \"DRIVE\".  IT ROLLS BACK USUALLY WHEN THE CAR IS DRIVEN AT THE LOW SPEED WITH FREQUENT TURNS. IRVINE AUTONATION TOYOTA LEAD TECHNICIAN MARCO STATED THAT IT IS NORMAL FOR SOME CARS WITH A CERTAIN TRANSMISSION (760AE?).  HE DEMONSTRATED WITH ANOTHER RAV4.  THAT CAR ROLLED BACK ALSO UNTIL THE BRAKE IS PRESSED WHILE THE TRANSMISSION WAS IN \"DRIVE\".  PROBLEM IS IT DOESN'T ROLL BACK ALWAYS.  I EXPECT THE CAR WOULD NOT ROLL BACK WHILE IT'S IN \"DRIVE\".  IT WOULD HIT THE CAR BEHIND IF I DON'T PRESS THE BRAKE FAST ENOUGH OR PRESS THE GAS PEDAL FAST ENOUGH.  IT ACTS LIKE A MANUAL TRANSMISSION RATHER THAN AN AUTOMATIC TRANSMISSION.  IF I DON'T HAVE FAST REACTION, DRIVING IN A HILLY AREA WOULD BE DANGEROUS.","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10809611,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/13/2015","dateComplaintFiled":"12/11/2015","vin":"2T3BFREV9FW","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM","summary":"PURCHASED THIS CAR DEALER CERTIFIED AFTER BEING LEASED FOR 9 MONTHS BY SOMEONE ELSE, FROM NEW ROCHELLE TOYOTA. HAD 5700 MILES ON IT AT THE TIME OF PURCHASE. SINCE PURCHASE IT DOES NOT ALWAYS START THE FIRST TIME, SOMETIMES TAKING 3-4 TIMES TO START, AND MAKING STRANGE NOISES, IT SOUNDS LIKE ITS GOING TO START AND THEN DIES. HAS BEEN TO THE SHOP 3 TIMES AND GOING IN FOR THE 4TH TIME TODAY,  ON 12/4 A NEW FUEL PUMP RELAY WAS INSTALLED, STARTS BETTER BUT STILL UNKNOWN REASON WHY IT  AT TIMES IT STILL TAKES 3-4 TIMES TO START IT.  IS A MYSTERY , NOTHING SHOWS UP ON THE TECH COMPUTERS AFTER IT HAPPENS OVER AND OVER AGAIN. HAVE OWNED TOYOTAS FOR OVER 17 YEARS NEVER EXPECTED AN ISSUE LIKE THIS.  ALSO LIGHTS FLICKER AND THERE ARE STRANGE NOISES WHEN ATTEMPTING TO START AND UNSUCCESSFUL. NO RHYME OR REASON TO THIS ISSUE.TOOK POSSESSION OF THE CAR 10-13-15  I THINK IT IS A LEMON. I HAVE A VIDEO OF WHAT HAPPENS DONT THINK I CAN UPLOAD TO THIS WEBSITE.","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10809623,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/13/2015","dateComplaintFiled":"12/11/2015","vin":"2T3BFREV9FW","components":"ELECTRICAL SYSTEM","summary":"TL* THE CONTACT OWNS A 2015 TOYOTA RAV4. THE CONTACT STATED THAT THERE WAS AN ABNORMAL NOISE THAT PROGRESSED RANDOMLY. VARIOUS WARNING INDICATOR LIGHTS FLASHED AND THE VEHICLE WAS HESITANT TO START ON SEVERAL OCCASIONS. UPON STARTING THE VEHICLE, IT STALLED SEVERAL TIMES AND ALSO WOULD NOT START. THE VEHICLE WAS TAKEN TO THE DEALER MORE THAN THREE TIMES AND THEY WERE NOT ABLE TO REPLICATE AND DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE MORE THAN ONCE AND WAS UNABLE TO PROVIDE A PERMANENT REMEDY FOR THE CONDITION. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 5,700.","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10808539,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/03/2015","dateComplaintFiled":"12/05/2015","vin":"2T3WFREVOFW","components":"FUEL/PROPULSION SYSTEM","summary":"AFTER FUELING, GAS SPLATTERED ALL OVER ME AND RUINED MY CLOTHING.  THIS IS A RENTAL CAR.","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10794360,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/30/2015","dateComplaintFiled":"11/17/2015","vin":"2T3RFREV8FW","components":"VISIBILITY","summary":"TL* THE CONTACT OWNS A 2015 TOYOTA RAV4. WHILE DRIVING AT APPROXIMATELY 65 MPH, THE PASSENGER SIDE WINDOW SHATTERED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE PASSENGER SIDE WINDOW NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 9,100.","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10785270,"manufacturer":"Toyota Motor Corporation","crash":true,"fire":false,"numberOfInjuries":2,"numberOfDeaths":0,"dateOfIncident":"10/22/2015","dateComplaintFiled":"10/22/2015","vin":"JTMBFREV5FJ","components":"SERVICE BRAKES","summary":"BRAKES DID NOT RESPOND WHILE DRIVING AND AN ACCIDENT OCCURRED.","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10783587,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/20/2015","dateComplaintFiled":"10/20/2015","vin":"2T3YFREV2FW","components":"UNKNOWN OR OTHER","summary":"SUNROOF SPONTENOUSLY BUSTED WHILE DRIVING ON THE INTERSTATE.","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10781506,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/08/2015","dateComplaintFiled":"10/13/2015","vin":"JTMRFREV9FD","components":"POWER TRAIN","summary":"NEW VEHICLE 625 MILES. DOES NOT SEEM TO SHIFT INTO THE CORRECT GEAR WHEN ATTEMPTING ACCELERATION UP HILLS OR FROM PARKING LOT TO ROADWAY ,OR  PASSING VEHICLES. DOES NOT HAVE ADEQUATE POWER, ENGINE MAKES A STRAINING SOUND . WAS ATTEMPTING TO ACCELERATE TO DRIVE UP HILLS, PASS OTHER VEHICLES ESPECIALLY ON HILL. SANTIAM HIWAY OREGON. LESS POWER THAN LITTLE KIA AND  PT CRUISER  WHICH EASILY PASSED ME. DEALER HAD ME COMPARE IT TO A SIMILAR MODEL ON THEIR LOT, NOTICEABLE DIFFERENCE, LOT VEHICLE DID NOT HAVE THE PROBLEM. I HAVE OWNED TOYOTAS SINCE 1984 AND HAVE A RAV 4 2010 SO I KNOW THIS CAR IS NOT ACCELERATING PROPERLY","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10779880,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/30/2015","dateComplaintFiled":"10/05/2015","vin":"JTMRFREV7FD","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"AFTER 10 DAYS OF OWNING THE CAR AND LESS THAN 600 MILES THE CAR WOULDN'T RUN AND WE HAD TO HAVE IT TOWED TO THE DEALERSHIP. THEY SAID IT WAS NOT UNDER WARRANTY AND THAT THE DAMAGE WAS CAUSED BY A RODENT. LATER THAT SAME EVENING OUR SALESMAN CALLED AND INFORMED US THAT COMPONENTS IN THE CAR ARE \"GREEN\" AND MADE OF SOYBEAN AND TO KEEP OUR CAR IN THE GARAGE (WHICH WE DON'T HAVE). I HAVE SINCE CAUGHT A MOUSE UNDER THE HOOD OF THE VEHICLE WITH A GLUE TRAP AND FOUND HAIR AND MOUSE DROPPINGS. THE BEST OFFER THEY HAVE GIVEN ME IS TO GIVE ME A DIFFERENT TOYOTA VEHICLE AT COST (AND TAKE THE LOSS ON MY CURRENT VEHICLE).  I HAVE COMPLAINED TO BOTH THE DEALERSHIP AND TO TOYOTA. I HAVE HAD TWO OTHER VEHICLES PARKED IN WITHIN THE SAME PROXIMITY FOR OVER TWO YEARS.  I HAVE NEVER HAD RODENT ISSUES WITH EITHER OF THEM AND I RUN INTO ISSUES WITHIN THE FIRST 10 DAYS WITH A NEW VEHICLE.  I AM CONCERNED FOR THE SAFETY OF MY WIFE AND TWO YEAR OLD CHILD.  IF THERE ARE MICE LIVING INSIDE THE CAR, THEY COULD BE LEAVING RAT DROPPINGS THAT COULD BE HARMFUL TO BOTH OF THEM.  I AM ANGRY AND CONCERNED AND DON'T UNDERSTAND WHY, WHEN OTHER VEHICLES PARKED IN THE SAME LOCATION AREN'T EXPERIENCING THE SAME PROBLEM, THIS ISN'T A VALID REASON TO RETURN THE CAR.  HERE ARE TWO ARTICLES THAT DETAIL THE PROBLEM MYSELF AND OTHER TOYOTA OWNERS HAVE HAD - HTTP://CTWATCHDOG.COM/FINANCE/RODENTS-DAMAGE-CARS-BY-CHEWING-ELECTRICAL-CONNECTIONS-TIPS-ON-HOW-TO-AVOID-COSTLY-REPAIRS, HTTP://WWW.SYNLUBE.COM/INCREDIBLEEDIBLECAR1.HTM","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10767530,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/22/2015","dateComplaintFiled":"09/22/2015","vin":"JTMZFREV2FD","components":"VEHICLE SPEED CONTROL","summary":"TLA* THE CONTACT OWNS A 2015 TOYOTA RAV4. WHILE DRIVING APPROXIMATELY 2 MPH, THE BRAKE PEDAL WAS DEPRESSED AND THE ENGINE REVVED. THE VEHICLE UNINTENTIONALLY ACCELERATED AND CAME TO A STOP AFTER THE GEAR WAS SHIFTED INTO PARK. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,200.   UPDATED 11/04/15*LJ; 03/19/18 JB*05/15/18*JB","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10765333,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/03/2015","dateComplaintFiled":"09/20/2015","vin":"2T3BFREV1FW","components":"STEERING","summary":"THREE MONTHS AGO I RECEIVED NOTICE FOR RECALL ON STEERING, CALLED BERNARDI TOYOTA AND MADE APPT. GOT THERE AND THEY SAID MACHINE WAS DOWN AND COULDN'T DO IT. MADE ANOTHER APPT. AND THEY SAID THE MACHINE COULDN'T  DO IT BECAUSE OF LABEL NOT BEING ORIGINAL. MY SIDE DOOR HAD BEEN HIT SO THE LABEL WAS REPLACED WITH A NEW  ONE. TECH'S WOULD LOOK INTO THE MATTER, AN LET ME KNOW,  I BROUGHT  THE CAR IN FOR MY REGULAR CHECK UP AUG 10TH 2015 AND ASKED ABOUT THE MATTER AND WAS TOLD NOT TO WORRY BECAUSE MOST LIKELY THERE WAS NOTHING WRONG WITH IT, BUT IF ANYTHING HAPPENED TO LET THEM KNOW. WELL ON SEPT.3, 2015 TOOK A RIDE TO CAPE COD FROM HUDSON MASS. WHEN I WAS GETTING READY TO START BACK TO HUDSON FROM THE CAPE MY STEERING LET GO. COULD NOT MOVE THE CAR, CALLED FALMOUTH TOYOTA AND THEY SAID TRY AND DRIVE IT TO THEM WHICH WAS ABOUT THREE MILE, I DID AN THEY   GAVE ME A RENTAL AND FIXED THE CAR IN A WEEK. QUESTION IS , HOW COME THEY COULD FIX IT IN A WEEK AND BERNARDI DIDN'T DO IT IN MOUTHS? I WAS LUCKY IT WASN'T SERIOUS, I AM COMPLAINING ABOUT BERNARDI'S SERVICE. I AND MY WIFE COULD HAVE BEEN SERIOUSLY HURT ALONG WITH PEOPLE ON THE HIGHWAY.     [XXX]    INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).  *TR*JB","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10761620,"manufacturer":"Toyota Motor Corporation","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"08/03/2015","dateComplaintFiled":"09/04/2015","vin":"2T3DFREV6FW","components":"POWER TRAIN","summary":"TL* THE CONTACT OWNS A 2015 TOYOTA RAV4. THE CONTACT STATED THAT HIS WIFE PULLED INTO THE DRIVEWAY, PUSHED THE IGNITION BUTTON; AND APPLIED THE EMERGENCY BRAKE; HOWEVER, SHE FORGOT TO SHIFT THE VEHICLE INTO THE PARK POSITION. UPON THE CONTACT'S WIFE EXITING THE VEHICLE, IT RAN OVER HER AND CRASHED INTO ANOTHER VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT'S WIFE WAS INJURED AND RECEIVED MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 85.","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10761730,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/28/2015","dateComplaintFiled":"09/04/2015","vin":"JTMZFREV2FJ","components":"UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM","summary":"AFTER GASSING UP IN A STATION (FULL TANK) AND THE GAS NOZZLE CLICKED TO A STOP, SOON AS EXTRACTING THE NOZZLE FROM THE RAV4, FUEL SPRAYS WITH A FORCE OF PRESSURE FROM THE GAS TANK TOWARDS THE PERSON HOLDING THE NOZZLE.  AFTER THIS EVENT HAPPENED THE THIRD TIME, WE BROUGHT THE RAV4 BACK TO TOYOTA TO BE CHECKED.  WAS RETURNED TO US THE NEXT DAY WITH AN OK RESULT.  BUT THE NEXT 2 TO 5 WEEKS THE SAME PROBLEM HAPPENED, SO WE REQUESTED THAT A REPLACEMENT RAV4 BE GIVEN US - BUT TOYOTA REFUSED STATING THAT WITH THE WARRANTY, THEY WILL NOW PERFORM A RIGID TEST - THE RESULTS OF WHICH CONFIRMED THE PROBLEM OF GAS SPRAYS.  WE JUST GOT BACK THE RAV4, AND TOYOTA SAID THEY REPLACED THE GAS TANK WITH A NEW ONE AND SAYING THAT THE OLD ONE HAD \"A FACTORY DEFECT WHEREIN THE TANK FLAPPER WAS NOT CLOSING PROPERLY.  I AM PUTTING THIS ON RECORD ON THIS REPORT, FOR FURTHER INVESTIGATION OF NHTSA FOR THE SAFETY OF OTHER OWNERS.","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10749407,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/10/2014","dateComplaintFiled":"08/18/2015","vin":"JTMZFREV1FD","components":"SERVICE BRAKES","summary":"TL* THE CONTACT OWNS A 2015 TOYOTA RAV4. WHILE DRIVING AT APPROXIMATELY 25 MPH, THE CRUISE CONTROL WARNING LIGHT ILLUMINATED AND FLICKERED. IN ADDITION, THERE WAS AN ABNORMAL NOISE COMING FROM THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ANTI-LOCK BRAKE SYSTEM FAILED. THE BRAKES, PADS, AND ROTORS WERE REPLACED. IN ADDITION, BOTH FRONT TIRES WERE REPLACED, BUT THE FAILURE RECURRED. THE APPROXIMATE FAILURE MILEAGE WAS 4,000.","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10749152,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/12/2015","dateComplaintFiled":"08/17/2015","vin":"2T3YFREV5FW","components":"SERVICE BRAKES,ENGINE","summary":"TL* THE CONTACT OWNS A 2015 TOYOTA RAV4. WHILE DRIVING 5 MPH, THE BRAKE PEDAL WAS SLIGHTLY DEPRESSED AND THE ENGINE REVVED. THE BRAKES FAILED TO RESPOND AND THE EMERGENCY BRAKE WAS ENGAGED IN ORDER TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 70,010.","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10748002,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/12/2015","dateComplaintFiled":"08/11/2015","vin":"JTMYFREV7FD","components":"VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM","summary":"DRIVING ON SLIGHT GRADE AT APPROX. 55 MPH.  ATTEMPTED TO PASS CAR IN FRONT OF ME.  CHECKED LEFT LANE, SEMI ABOUT 50-75 YARDS BACK.  PRESSED DOWN GAS PEDAL AND NOTHING.  IT WAS LIKE THE CAR WENT INTO NEUTRAL.  MEANWHILE SEMI IS APPROACHING.  PUMPED PEDAL  A FEW TIMES NOTHING SEMI HAS TO SLOW DOWN BECAUSE I AM SLOWING DOWN INSTEAD OF ACCELERATING.  FINALLY PEDAL CATCHES AND CAR ACCELERATES.  THIS HAS HAPPENED ABOUT 5 TIMES SINCE I GOT THIS CAR NEW IN JANUARY,  TOYOTA DEALER SERVICE PERSON SAYS THIS IS NORMAL AS EVERYTHING IS DONE BY COMPUTER NOW, NOT HARDWIRE.  COMPUTERS ARE EXCEPTIONALLY FAST SO I DON'T BUY IT.   HE DID ADMIT THAT ANOTHER RAV4 DRIVER HAD COMPLAINED ABOUT THE SAME THING I DID.  HE ADVISED ME TO HOLD THE PEDAL DOWN AND THE ACCELERATION WILL KICK IT.  TRIED IT.  DID NOT DO ANYTHING.  VERY WORRIED.  PLUS SEMI DRIVER MUST THINK I'M AN IDIOT.","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10744552,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/07/2015","dateComplaintFiled":"07/29/2015","vin":"2T3RFREV5FW","components":"STEERING,WHEELS,SERVICE BRAKES","summary":"I PURCHASE THE RAV4 IN OCTOBER 2015, AND THREE MONTHS AFTER THE PURCHASE I STARTED TO EXPERIENCE A CRUNCHING SOUND COMING FROM MY BRAKES AND A FLUCTUATION ISSUE WHERE THE BRAKES DO NOT ALWAYS CATCH CAUSING A SAFETY CONCERN. THE DEALER AND TOYOTA ARE REFUSING ON TWO OCCASIONS TO ACKNOWLEDGE THE ISSUE. I TOOK THE CAR IN TO THE TOYOTA DEALER AGAIN ON 7/28/2015 IN HOPES THAT THEY WILL FINALLY FIX THE ISSUE. THE DEALER WILL NOT DOCUMENT THE ISSUE!","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10743781,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"07/27/2015","dateComplaintFiled":"07/27/2015","vin":"","components":"SERVICE BRAKES","summary":"I USED TO HAVE A 2004 TOYOTA HIGHLANDER LIMITED AND HAVE NEVER HAD THIS PROBLEM WITH THIS RAV 4 LIMITED.   SOMETIMES WHEN I PARK, I FORGET TO PUT THE VEHICLE IN PARK (I NEVER HAD THIS HAPPEN WITH MY HIGHLANDER) AND THEN TAKE MY FOOT OFF THE BRAKE.  MY HIGHLANDER DID NOT DO THIS.  TODAY MY CAR STARTED ROLLING BACKWARDS.  I FELL DOWN AND MY ELBOW AND ARM IS REALLY SCRAPPED UP AS I WAS TRYING TO STOP THE CAR WITH MY BODY AND THEN I WAS ALMOST RUN OVER AS I FELL ON THE GROUND.  I COULD HAVE HIT A CHILD OR RUN OVER A CHILD.  I DON'T KNOW IF THIS IS SOME TYPE OF PROBLEM WITH MY CAR OR IF THERE IS A SETTING I COULD USE TO PREVENT THIS.  I DON'T WANT TO BE RUN OVER BY MY CAR OR HAVE ANYONE RUN OVER.","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10732002,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/04/2015","dateComplaintFiled":"07/05/2015","vin":"","components":"STRUCTURE,UNKNOWN OR OTHER","summary":"YESTERDAY, WHILE I WAS PARKED AT A SECURE LOCATION THE BACK GLASS OF MY 2015 TOYOTA RAV4 BROKE UNEXPECTEDLY FOR NO APPARENT REASON. THERE APPEARED TO BE NO POINT OF IMPACT AND THE GLASS APPEARED TO HAVE EXPLODED OUTWARDS. THERE WAS NOTHING IN THE CAR THAT WENT THROUGH THE WINDOW AND THERE WAS NOTHING AROUND THE CAR THAT MAY HAVE HIT THE WINDOW. OTHER THAN  TWO SMALL AREAS WHERE THE GLASS FELL OUTWARD THE WINDOW WAS SHATTERED BUT TOGETHER. HOWEVER WHEN I GOT IN MY CAR AND MOVED IT ALL THE GLASS CRUMBLED AND FELL INTO THE TRUCK AREA.","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10730748,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/16/2015","dateComplaintFiled":"06/27/2015","vin":"JTMZFREV5FD","components":"EQUIPMENT ADAPTIVE/MOBILITY","summary":"I WAS TRYING TO CLOSE THE HATCH WHICH IS TOO HARD TO PULL DOWN FOR A NORMAL PERSON AND I GOT IT ABOUT A FOOT TO BE ABLE TO CLOSE IT AND MY HAND SLIPPED OFF THE GATE AND THE GATE FLEW BACK UP AND KNOCKED MY LEFT EAR, HEAD AND GLASSES SO HARD IT CUT MY EAR AND HEAD AND MY EAR WAS SWOLLEN AND BRUISED IN WHICH THE EAR IS STILL BRUISED AND I HAVE A SCAR WHERE THE CUT IS ON MY EAR. I WAS UNABLE TO SLEEP OR PUT ANY PRESSURE AT ALL ON THAT SIDE OF MY HEAD","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10724492,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/09/2015","dateComplaintFiled":"06/10/2015","vin":"2T3RFREV1FW","components":"STEERING","summary":"TOYOTA ISSUED A SAFETY RECALL THAT AFFECTS POTENTIALLY 46,000 VEHICLES AND TOYOTA ESTIMATES THAT 20,000 WILL NEED TO HAVE A STEERING PART REPLACED.     THE LETTER FROM TOYOTA ADVISES CAR OWNERS THAT IT WILL TAKE 1.5 HOURS TO INSPECT AND 2.5 HOURS TO REPLACE THE PART.  AFTER AN ENTIRE DAY AT THE DEALERSHIP YESTERDAY, MY CAR HAS NOT HAD THE STEERING PART REPLACED AND TOYOTA IS UNABLE TO TELL ME WHEN THEY WILL HAVE THE PART FOR THEIR OWN RECALL!    I CALLED FORDHAM TOYOTA LAST WEEK TO MAKE AN SAFETY RECALL APPOINTMENT. I TOOK MY CAR IN YESTERDAY (TUESDAY, JUNE 9) AT 8:30.  WHEN I PICKED IT UP AT 2:30, THEY TOLD ME I NEEDED THE PART, BUT THEY DO NOT HAVE IT.    NO SENSE OF HOW RIDICULOUS IT IS TO SCHEDULE AN APPOINTMENT FOR A RECALL REPAIR WITHOUT EVEN HAVING THE PART AVAILABLE. NOR THE WORRY THIS CAUSES ME TO KNOW THAT I AM DRIVING MY DAUGHTER AROUND IN A DEFECTIVE VEHICLE WHERE OUR SAFETY IS COMPROMISED.    I CALLED TOYOTA CENTRAL TO ASK IF THEY MIGHT FACILITATE HAVING A DIFFERENT DEALER (MANHATTAN TOYOTA) DO THE RECALL REPAIR.  AFTER NUMEROUS CONVERSATIONS WITH DIFFERENT TOYOTA EMPLOYEES (INCLUDING MANHATTAN TOYOTA), I WAS ADVISED THAT THE PROCEDURE IS THAT THE TOYOTA DEALERSHIP INSPECTS THE VEHICLE, THEN ORDERS THE PART AND THAT IT TAKES 2 DAYS TO GET THE PART. AND THAT IF I WANTED TO HAVE MANHATTAN TOYOTA DO THE RECALL REPAIR, I WOULD FIRST NEED TO HAVE THEM INSPECT THE VEHICLE - MEANING ANOTHER TWO DAY ADVENTURE.    HAVING GOTTEN NO RESOLUTION FROM THE CENTRAL TOYOTA CARE LINE OR MANHATTAN TOYOTA, I DECIDED TO CALL FORDHAM TOYOTA TO REQUEST AN APPOINTMENT FOR SATURDAY MORNING (2 DAYS FROM NOW, ENOUGH TIME FOR THEM TO GET THE PART),I WAS TOLD THAT THEY WOULD NEED THE CAR ALL DAY ON SATURDAY (NOT 2.5 HOURS AS STATED IN THE TOYOTA LETTER), BUT THAT THEY NEED TO FIRST RECEIVE THE PART.  I WAS TOLD THEY WILL CALL ME WHEN THEY GET IT.","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10724540,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/09/2015","dateComplaintFiled":"06/10/2015","vin":"2T3ZFREV7FW","components":"STEERING","summary":"TL* THE CONTACT OWNS A 2015 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V144000 (STEERING); HOWEVER, THE PART NEEDED TO DO THE REPAIRS WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10723367,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/04/2015","dateComplaintFiled":"06/04/2015","vin":"2T3DFREVXFW","components":"STEERING","summary":"TL* THE CONTACT OWNS A 2015 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V144000 (STEERING); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10723153,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/18/2015","dateComplaintFiled":"06/03/2015","vin":"2T3RFREV6FW","components":"STEERING","summary":"TL* THE CONTACT OWNS A 2015 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V144000 (STEERING). THE PART WAS NOT AVAILABLE TO SCHEDULE A RECALL REPAIR WITHIN A REASONABLE TIMEFRAME. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10723152,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/20/2015","dateComplaintFiled":"06/03/2015","vin":"2T3WFREV2FW","components":"ELECTRONIC STABILITY CONTROL (ESC)","summary":"RECALL ON POWER  STEARING UNIT EPS ECU BEEN IN SHOP TWO WEEK AND STILL NOT FIX","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10722906,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/22/2014","dateComplaintFiled":"06/02/2015","vin":"JTMBFREV7FD","components":"STRUCTURE,UNKNOWN OR OTHER","summary":"LOUD BUFFETING WIND NOISE AND VIBRATION WHEN ANY REAR WINDOW IS PARTIALLY LOWERED OR OPEN. WILL DIMINISH OR GO AWAY IF EITHER FRONT WINDOW IS OPEN PARTIALLY OR ALL THE WAY. VIBRATING DRONING NOISE IS SO LOUD YOU CAN HEAR NOTHING ELSE. NOISE INCREASES WITH SPEED STARTING AT ABOUT 20 MPH AND UP. DESIGN FLAW OR IS A REPAIR AVAILABLE? DEFINITELY A SAFETY ISSUE IN MY OPINION. NATURE OF THE VEHICLE? HOPE NOT.","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10721736,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/18/2015","dateComplaintFiled":"05/27/2015","vin":"2T3DFREV8FW","components":"STEERING","summary":"TL* THE CONTACT OWNS A 2015 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V144000 (STEERING); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10721527,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/26/2015","dateComplaintFiled":"05/26/2015","vin":"JTEGD20V050","components":"AIR BAGS","summary":"I CALLED MY LOCAL TOYOTA DEALER ABOUT THE TOYOTA AIR BAG RECALL(TAKATA) THEY PROVIDED MY WITH A RENTAL VEHICLE AND SUGGESTED THAT I CALL THE TOYOTA CUSTOMER ASSISTANCE.  WHEN I CALLED THE TOYOTA CUSTOMER ASSISTANCE MY VEHICLE WAS NOT REGISTERED TO MY NAME AS IT WAS STILL IN THE PREVIOUS OWNER'S NAME ACCORDING TO THEIR DATA BASE.  THIS IS MY CONCERN.  I HAD TO TELL TOYOTA CORPORATION THE TYPE AND YEAR OF VEHICLE THAT I HAD AS WELL AS THE VIN NUMBER AND SHE \"UPDATED\" THE DATA BASE.  MY CONCERN IS FOR THE OTHER PEOPLE THAT DRIVE TOYOTA VEHICLES THAT ARE PART OF THIS RECALL BUT ARE NOT IN THEIR DATA BASE.  WE PURCHASED THIS VEHICLE OVER 1 YEAR AGO AND IT SHOULD BE IN THEIR DATA BASE.  I DID  NOT RECEIVE A LETTER FROM THE TOYOTA CORPORATION ABOUT THE AIR BAG AS I READ THE PAPER AND FOLLOWED WHAT THE NHTSA SAID FOR OWNERS OF THE RECALLED VEHICLES TO DO.  IF I WOULD HAVE NOT CALLED TOYOTA THEY WOULD NOT HAVE HAD MY INFORMATION ON MY CAR TO SEND ME A RECALL SAFETY NOTICE.  I AM CONCERNED FOR THE OTHER OWNERS OF VEHICLES RECALLED BY TOYOTA THAT ARE NOT UPDATED IN THEIR DATA BASE WITH THE NEW OWNER'S INFORMATION.  I PURCHASED THIS CAR FROM A PREMIER TOYOTA IN AMHERST, OHIO.  I AM NOT SURE HOW THESE DATA BASES ARE UPDATED, IF OHIO SENDS THE LICENSE INFORMATION TO TOYOTA OR INDIVIDUAL CAR COMPANIES SEND IN THE INFORMATION ON THE UPDATES.  IT IS AN ISSUE I THINK NEEDS TO BE ADDRESSED.","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10716667,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/04/2015","dateComplaintFiled":"05/15/2015","vin":"2T3YFREV6FW","components":"STEERING","summary":"TL* THE CONTACT OWNS A 2015 TOYOTA RAV . THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 15VI44000 (STEERING) WAS RECEIVED IN MARCH OF 2015. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10716496,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/14/2015","dateComplaintFiled":"05/14/2015","vin":"2T3YFREV6FW","components":"STEERING","summary":"TL* THE CONTACT OWNS A 2015 TOYOTA RAV4. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V144000 (STEERING) AND WAS INFORMED BY THE DEALER THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT SPOKE WITH THE MANUFACTURER AND WAS INFORMED THAT THERE WERE NO PARTS AVAILABLE IN THE U.S.. WHEN THE PARTS BECOME AVAILABLE, THE MANUFACTURER WOULD NOT SEND ANY AND WOULD NOT PAY FOR A REPAIR UNTIL THE DEALER SENT PHOTOS SHOWING THE NEED FOR THE REPAIR. THE CONTACT SPOKE WITH THE DEALER AGAIN AND CONFIRMED THAT THE MANUFACTURER MADE THAT REQUIREMENT. THE CONTACT FELT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.    UPDATED 6/30/15*CN    UPDATED 10/17/2017*CN","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10705773,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/14/2015","dateComplaintFiled":"04/15/2015","vin":"2T3WFREV3FW","components":"STRUCTURE","summary":"SIGHT LINES - AGAIN. NO ONE UNDER APROX. 5'9\" CAN SAFELY OPERATE THIS VEHICLE. I (AT 5'7\") CAN NOT SEE THE FRONT OF THE VEHICLE OR DETERMINE WHERE THE FRONT WHEELS ARE BECAUSE OF THE POOR DRIVER POSITION. THE REAL DANGER HAPPENS AT NIGHT AT UNLIGHTED INTERSECTIONS. TURNS ARE MISSED BECAUSE THE DRIVER CAN'T DETERMINE WHERE THE FRONT WHEELS ARE. I KNOW THIS DOESN'T SOUND DANGEROUS, BUT MARK MY WORDS, THERE ARE GOING MULTIPLE ACCIDENTS  CAUSED BY THIS VEHICLE'S POOR DESIGN.  *TR","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10705169,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/10/2015","dateComplaintFiled":"04/12/2015","vin":"2T3WFREV3FW","components":"STRUCTURE","summary":"FROM THE DRIVERS POSITION THE FRONT OF THE VEHICLE CAN'T BE SEEN. I MISSED THREE CORNERS AT NIGHT BECAUSE I CAN'T DETERMINE WHERE THE FRONT OF THE VEHICLE IS AND I WILL NO LONGER DRIVE IT AT NIGHT. I CONSIDER THIS TO BE A LETHALLY DANGEROUS DESIGN FLAW AND DEMAND THAT THE 2015 RAV4 BE REMOVED FROM THE ROADS UNTIL TOYOTA REDESIGNS THE FRONT HOOD, LIGHTS AND DASH AREAS SO THE DRIVER CAN SEE WHERE THE FRONT OF THE VEHICLE IS.  PS. I'M 5'7\" TALL AND SHOULD BE ABLE TO SEE THE FRONT OF ANY VEHICLE I'M DRIVING.  *TR","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10681501,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/07/2014","dateComplaintFiled":"02/05/2015","vin":"2T3BFREV5FW","components":"ELECTRICAL SYSTEM","summary":"TL* THE CONTACT OWNS A 2015 TOYOTA RAV4. WHEN THE IGNITION KEY WAS INSERTED INTO THE IGNITION, AN ABNORMAL NOISE EMITTED FROM THE VEHICLE AND IT FAILED TO START. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 75.","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10668994,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/17/2014","dateComplaintFiled":"12/30/2014","vin":"2T3YFREV0FW","components":"STRUCTURE","summary":"THE ARMREST ABOVE THE CENTER COMPARTMENT BETWEEN THE DRIVER AND PASSENGER HAS A LIGHT RESISTANCE TO PRESSURE. I WAS DRIVE WITH MY RIGHT ARM RESTING ON THIS AND MY WIFE NEEDED TO ADJUST HER POSITION IN HER SEAT. SHE LEANED ON THE ARMREST AND THE ARMREST WENT SLIDING TO THE FRONT AND STARTLED ME. I HAD A 2014 AVALON THAT HAD THE SAME TYPE ARMREST AND NEVER HAD A PROBLEM. THE DEALER LOOKED AT THIS AND SAID ALL THE RAV4'S ARE LIKE THIS AND THEY COULDN'T DO ANYTHING. THE INDENTS FOR THE FRONT AND BACK OF THE ARMREST SHOULD BE STRONGER AND NOT SO TEMPERAMENTAL. THERE SHOULD BE A PRODUCT IMPROVEMENT BULLETIN TO CORRECT THIS PROBLEM.   *JS","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]}]}