{"count":98,"message":"Results returned successfully","results":[{"odiNumber":11742590,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/04/2026","dateComplaintFiled":"06/07/2026","vin":"JTMFB3FV2MD","components":"POWER TRAIN,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM","summary":"Observed arcing noises and strong electrical fire smell upon plugging in L2 EVSE charging cable. MIL lit, Hybrid Vehicle Charging System codes active; vehicle refused to charge afterwards.   Self-diagnosed and repaired defective 6.6 kW onboard charger. See pics of clear arcing damage withing charging unit - possible fire risk.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"RAV4 PRIME","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11739499,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2026","dateComplaintFiled":"05/22/2026","vin":"JTMCB3FV6MD","components":"UNKNOWN OR OTHER","summary":"Something needs to be done because Toyota is stalling on sending out a critical safety component that has been recalled in thousands of vehicles. It is the HV floor wire connector, when the corrosion is beyond repair, the parts have been back ordered for months. Toyota and dealerships are not approving loaner vehicles. This is a serious safety issue because: If the wire corrodes or shorts out, the vehicle can experience unexpected power loss, stalling, or complete hybrid system failure. this could happen in the middle of driving in fast, traffic, leading to serious injury or loss of life. I have been waiting since February for this part and it is still on backorder. Toyota is not taking this seriously because it\u2019s a $10,000 part and they don\u2019t want to pay for the thousands of people who are affected by this. My life is more important than that, as is the life of my child. I exhort you to put pressure on Toyota. Thank you.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"RAV4 PRIME","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11735889,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/29/2026","dateComplaintFiled":"05/05/2026","vin":"JTMEB3FV9MD","components":"VISIBILITY/WIPER","summary":"Random windshield crack that appeared out of no where when leaving work. 4 hour time span of video shows no foul play, nobody was mowing the yard. No way anything hit it - I confirmed. Crack started to expand up and out both ways. Can run my finger along the entire crack without any surface impacts or bumps felt. First noted crack 4/29 and has expanded since.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"RAV4 PRIME","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11735667,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/02/2026","dateComplaintFiled":"05/04/2026","vin":"JTMAB3FVXMD","components":"LATCHES/LOCKS/LINKAGES","summary":"Front Driver side and front passenger side door actuator has failed. Locks are non responsive to key fob or interior master switch. The door locks have to be manually unlocked with the key or by the individual in the vehicle. It is a complete safety hazard. My local Toyota dealer has quoted me $1,767 to fix the two faulty actuators. The car is 5 years old with 89,000 miles.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"RAV4 PRIME","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11734835,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"04/30/2026","dateComplaintFiled":"04/30/2026","vin":"JTMAB3FV7MD","components":"VISIBILITY/WIPER","summary":"Sunroof exploded while driving down the freeway. Covering the occupants in glass, including the driver, this caused cuts from glass shards. This is a known issue to Toyota. They decided not to do a recall. They are lucky that the sunroof exploding did not cause a fatal accident.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"RAV4 PRIME","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11734723,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/28/2026","dateComplaintFiled":"04/29/2026","vin":"JTMAB3FV2MD","components":"POWER TRAIN,ELECTRICAL SYSTEM","summary":"The vehicle generated an error message \"Plug In Charging System Malfunction\" warning on the dash. The remedy is a Toyota T-SB-0021-21 which requires a software upgrade to fix the air fan sensor reading to the charging unit. This is only considered part of the 60 month/60,000 mile power train warranty despite it being part of the battery charging system which has a 150,000 mile warranty. It is also presumably caused by a software error Toyota has made. They should fix this at no cost to the customer, instead I was charged $215 plus tax.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"RAV4 PRIME","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11719816,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/23/2026","dateComplaintFiled":"02/23/2026","vin":"JTMAB3FVXMD","components":"VISIBILITY/WIPER","summary":"Close the door and the rear view window shattered.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"RAV4 PRIME","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11703035,"manufacturer":"Toyota Motor Corporation","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/02/2025","dateComplaintFiled":"12/04/2025","vin":"JTMAB3FV5MD","components":"AIR BAGS,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"During snowy but manageable conditions, the brake system on my 2021 RAV4 Prime SE failed to respond, and the vehicle did not decelerate when I pressed the brake pedal. A \u201cPre-Collision System Malfunction\u201d warning appeared shortly before impact. I was unable to steer away despite attempting an evasive turn. The vehicle collided with the car in front of me, and the airbags did not deploy.   I was driving at a reduced speed due to snow. The vehicle ahead (a BMW SUV) began slowing. When I applied the brakes, my RAV4 Prime did not slow down at all\u2014there was no deceleration, no ABS pulsing, and no traction control intervention. The vehicle continued moving forward as if the brakes were not engaging.   At the same time, I saw a dashboard warning indicating a Pre-Collision System (PCS) malfunction.  I attempted to turn the wheel to avoid the collision, but the vehicle did not respond to steering input quickly enough to prevent impact.  Despite the collision, no airbags deployed.  The vehicle has been regularly maintained (oil changes every 5,000 miles, new tires last year, all service intervals followed), and there were no warning lights or issues beforehand.  Safety Concerns: \u2022Complete or partial brake failure \u2022Electronic braking or stability control malfunction \u2022Pre-Collision System malfunction \u2022Airbag non-deployment in a front impact \u2022Potential systemic issue affecting Toyota hybrid/Prime models  This incident caused significant fear and distress for both me and my child who was in the vehicle, and raises serious concerns about whether similar failures could occur for other owners.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"RAV4 PRIME","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11685840,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/08/2025","dateComplaintFiled":"09/09/2025","vin":"JTMAB3FV9MD","components":"SERVICE BRAKES","summary":"The car has a grinding sound and a brake slipping feeling that occurs while traveling and braking over rough pavement. It does not happen consistently, but it does happen fairly regularly (every 2-4 weeks). Note, the grinding sound can range from subtle to quite loud, depending on bump/timing of braking. This has been happening since I purchased the car and continues to happen, which is why I put today's date as the incident date, and I have been bringing it up with the Toyota maintenance department at most maintenance appointments. Their shop manager has driven it and thought I was mistaking it for the ABS activating. I have driven it with him, ABS has activated, and when he pointed it out to me, I have let him know that what is happening is definitely something different than the ABS activating. I have tried to find a location to show them to replicate it with the service center, but it happens randomly on rough patches. For example, it happened on a spot near the dealership that I thought I could use to show them, but when I drove over the same area again and braked, nothing happened. So, I have not been able to replicate this with the service center, but it is most certainly happening. I have notified Toyota through their consumer contact system that this issue is going on and they said Toyota tracks issues like this. However, no resolution has been offered. Other Toyota Rav4 Prime owners of the same year have experienced this (see [XXX]  and [XXX] ). Although the maintenance manager was stumped, he said at a recent visit that another Prime owner voiced the same type of thing happening. Toyota needs to investigate to determine what the issue is and remedy the issue. I am concerned this could lead to a larger issue and is a safety recall issue that warrants immediate attention. It does not seem that Toyota is taking this seriously. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"RAV4 PRIME","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11677891,"manufacturer":"Toyota Motor Corporation","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/24/2025","dateComplaintFiled":"08/01/2025","vin":"JTMEB3FV6MD","components":"UNKNOWN OR OTHER","summary":"On July 24th, I experienced sudden unexpected acceleration with my 2021 Toyota Rav4 Prime XSE (41,600 miles) while driving in the electric mode.  I was lining myself up to reverse into my garage and as I paused to switch gears to reverse, the car suddenly accelerated full-speed towards my neighbor's house.  I slammed the brakes but that had little effect.  The car slammed into the house, through the garage door and my car was only stopped when hitting an SUV parked in the garage, pushing it forward about 2 feet.  No air bags were deployed, the collision detection system on the vehicle did not seem to work and tire marks from my braking were visible from the middle of the road.  I have found a number of very similar incidents with Toyota cars described online.  Cars were often turning into parking spaces at slow speeds and ended up accelerating into lamp posts or buildings.  If there hadn't been a car parked in the garage, I can't imagine what might have happened as the car was probably going 35 mph+ upon impact.  There were no warning lights and the collision shop informed me that there were no diagnostic codes when they downloaded the computer.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"RAV4 PRIME","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11634802,"manufacturer":"Toyota Motor Corporation","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/09/2024","dateComplaintFiled":"01/08/2025","vin":"JTMAB3FVXMD","components":"AIR BAGS,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"Upon entering a light controlled intersection at a relatively slow speed (probably less than 20 mph} on wet pavement, an oncoming car suddenly made a left turn directly in front of me. I applied the applied the breaks hard and slid into the passenger side of the turning vehicle.  The ABS system did not function.  The air bag did not deploy.  At the moment of the collision my speed was reduced and I do not know the threshold for airbags to deploy, but this was a direct front end collision.  I was able to brace myself and was not injured.  I am not claiming the airbag malfunctioned as the speed at the moment of impact was not high.  However, I have complained to the Toyota dealer service department almost since the car was new, that the ABS does not function.  They have repeatedly told me that it is fully operational based only on the fact that the system registers as \"on.\"  Being \"on\" does not mean it is functioning.   Questions: What component failed?  ABS and possibly airbag How was my safety at risk?  Non functioning ABS resulting in a potentially preventable accident Has the problem been confirmed?  Yes, byt the dealer though they claim the sliding of the car is due to old tires.  However, the tires are withing the legal limist for tread depth and I have complained about the problem since the car and the tires were nearly new. Has the vehicle been inspected?  yes, byt the Toyota dealer and an independent Toyota crash inspector Were there any warning lights etc?  No","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"RAV4 PRIME","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11632431,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/23/2024","dateComplaintFiled":"12/26/2024","vin":"JTMAB3FV6MD","components":"UNKNOWN OR OTHER","summary":"2021 Toyota Rav4 Prime, 69K miles  *****  On [XXX] while driving at highway speeds, many warning messages began to scroll across the display.  The gas pedal immediately became unresponsive.  The power steering stopped working.  The car was unable to be stopped with the brake pedal, and it had to be allowed to coast stop.  *****  The car was then towed to Fred Anderson Toyota in Asheville, NC.  The service advisor refused to scan the codes and said that all I needed to do was change the battery.  I purchased a battery from Fred Anderson and changed it myself.  The car turned on without any warning lights.  *****  I started driving the car home.  After approximately 45 minutes of driving, while at highway speed, the same dangerous situation occurred:  Many warning messages began to scroll across the display.  The gas pedal immediately became unresponsive.  The power steering stopped working.  I was unable to stop the car with the brake pedal, and it had to be allowed to coast stop.  *****  Twice that same day, this vehicle lost all power and turned off power steering and braking without any prior warning.  [XXX] that nobody was injured during either occurrence that day.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"RAV4 PRIME","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11621836,"manufacturer":"Toyota Motor Corporation","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/15/2022","dateComplaintFiled":"10/24/2024","vin":"JTMFB3FV2MD","components":"AIR BAGS,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"MY  [XXX] \u2019S) SUDDEN ACCELERATION INCIDENT [XXX] - TOYOTA RAV4 2021:  I was gliding into a parking space with my foot on the brake and as I went to straighten out the wheel to come to a full stop the car lurched forward full speed and smashed into the car parked in the row that was facing me.  Good thing there was no one in that car, it had been backed in so I hit the rear end of it. The damage is so extensive it is beyond comprehension.  My airbags did not deploy, which they should have.  I saw that the \u2018malfunction brake\u2019 orange light was illuminated as I went crashing into the parked car and could not believe that the automatic anti-collision brake system failed - it was as if the car was possessed and the scariest thing ever.  Towed to the dealer I bought it from.  I have now read all of these other incidents that are the same as mine and this is no joke.  We all could have been killed and there are people that most likely have been that have never been reported. I have been driving for over 40 years and have never experienced anything like it.  Computers and software have glitches all the time, and if Toyota does not do something about this that means they do not care if their customers die.  That makes them murderers.  I loved my RAV4 more than anything, it is an eplugin hybrid and the best!  I would/will never drive that car again, ever, and I am going to see to it that Toyota Corp, who is liable, reimburses me every penny I spent on that car, plus any legal fees and hourly wages for how much time I now have to spend on dealing with this whole thing, one of which is having to prove to my insurance company that this was NOT my fault so my rates do not go up!  The dealer paid off my lease and never made me come pick up the car as I never had it fixed.  Of course my insurance went up as they had to pay the damage to the other car!  I now have filed a small claim with my local court to recoup the money for increase in insurance, deposit for Rav4  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"RAV4 PRIME","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11618481,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/04/2024","dateComplaintFiled":"10/07/2024","vin":"JTMAB3FV1MD","components":"ELECTRICAL SYSTEM","summary":"I was driving along an expressway on a rainy night.  The plug-in hybrid car was operating on battery power.  Suddenly the motor went dead and it slowed to a stop.  This was very dangerous because the expressway traffic had to swerve around me.  I may have seen a hybrid system malfunction warning on the display, but I was so distraught that I didn't think to take a photo.  After about 5 minutes, I was able to start the car and drive away.  The Toyota dealer examined the car later and could find nothing wrong.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"RAV4 PRIME","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11605684,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/19/2024","dateComplaintFiled":"07/31/2024","vin":"JTMEB3FV7MD","components":"UNKNOWN OR OTHER","summary":"Spontaneous Shattering of Sunroof Glass while driving  While driving westbound on [XXX] near Cambridge, Ohio at approximately 6:05 PM my wife and I heard what sounded like an explosion or shotgun blast on the roof of the car.  We had a Thule cargo box on top, so my immediate reaction was it has blown open.  I pulled off the road and opened the shade to the sunroof to see if the Thule box was damaged.  It wasn't the box, it was the glass of the sunroof, which had spontaneously shattered.  Pieces of glass rained down on us.  Thankfully, the shade was closed, or, as the driver I would have been showered with glass while driving at 65 mph.  Had we been in traffic when the explosive shattering of the glass occurred, this would have made it a dangerous event.  Further, had we not had the shade closed, we would have been showered with glass fragments.  There was no obvious cause. No cars were in front of us to have thrown up a rock.  The Thule cargo box protected the glass from something falling from the sky.  The only cause could be the glass spontaneously shattered.    I had cleaned the car prior to our departure.  I cleaned all of the glass surfaces, including the sunroof.  There were no marks, visible damage, or scratches visible.  I tried to take the car to a Toyota dealer in Oshkosh, WI, but they were unable to see me.  When we returned to Maryland, I took it to Jim Coleman Toyota.  I explained what had occurred and gave them photos.   The information was sent to Toyota and they declined to cover the sunroof.  I did a quick search after the incident and learned that this is not the first case of the sunroof glass of a 2021 RAV4 has spontaneously shattered.  Toyota refuses to accept that the glass may have a manufacturing defect.  The Toyota dealer estimates the cost of repair to be about $1900 and I have filed a claim against my USAA auto insurance. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"RAV4 PRIME","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11590033,"manufacturer":"Toyota Motor Corporation","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/13/2024","dateComplaintFiled":"05/21/2024","vin":"JTMEB3FV2MD","components":"AIR BAGS,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"My 2021 Toyota RAV4 Prime had traction control, braking issues and failure to warn in the event of a possible forward collision. On a few occasions the brakes seem to just slide and the car would keep moving. Last week I was in an accident and the emergency braking system, the forward collision warning system and all the air bags failed. The California Highway Patrol was surprised that even though the estimation collision speed was 60 mph the air bags did not deploy. I would have not had a chance to test out the air bags, emergency braking system or the forward collision warning prior to the accident.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"RAV4 PRIME","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11588930,"manufacturer":"Toyota Motor Corporation","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/14/2024","dateComplaintFiled":"05/15/2024","vin":"JTMAB3FV3MD","components":"VEHICLE SPEED CONTROL,BACK OVER PREVENTION,FORWARD COLLISION AVOIDANCE","summary":"I was driving very slowly in my driveway. I turned to enter my garage. As I put my foot on the break, the car accelerated crashing into my house. There was sudden unexplained and unintended acceleration on my RAV4 prime.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"RAV4 PRIME","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11588041,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/12/2023","dateComplaintFiled":"05/10/2024","vin":"JTMFB3FV9MD","components":"ELECTRICAL SYSTEM","summary":"The manufacturer issued a recall 10 months ago warning of an electrical charging system issue. They still do not have replacement part available for dealers to repair/replace this. We paid $50,000 for a plug in vehicle that could potentially overheat and catch fire inside our garage. The manufacturer has not provided a repair in a reasonable amount of time.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"RAV4 PRIME","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11584903,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/20/2023","dateComplaintFiled":"04/24/2024","vin":"JTMAB3FV4MD","components":"ELECTRICAL SYSTEM","summary":"RE: RECALL # 23TA07 for 201 Toyota Rav Prime. An interim recall notice was issued a year ago stating \"We are currently preparing a remedy.  We will notify you again when remedy is available.\"  Toyota Corporate has no information when this recall will be addressed. I paid over $5000 to get a plug- in hybrid and now cannot use the plug- in feature when temperature is below 40 degrees in the winter. The car is useless as designed.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"RAV4 PRIME","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11584904,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/12/2023","dateComplaintFiled":"04/24/2024","vin":"JTMAB3FV4MD","components":"ELECTRICAL SYSTEM","summary":"The contact owns a 2021 Toyota Rav4 Prime. The contact received notification of NHTSA Campaign Number: 23V478000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"RAV4 PRIME","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11584911,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/20/2022","dateComplaintFiled":"04/24/2024","vin":"JTMAB3FV4MD","components":"ELECTRICAL SYSTEM","summary":"RE: RECALL # 23TA07 for 2021 Toyota Rav Prime. An interim recall notice was issued a year ago stating \"We are currently preparing a remedy.  We will notify you again when remedy is available.\"  Initially Toyota claimed it would be remedied by 4th quarter 2023. Now Toyota Corporate has no information when this recall will be addressed. I paid an additional cost of $5000 over the cost of a regular hybrid to get a plug- in hybrid and now cannot use the plug- in feature when temperature is below 40 degrees in the winter. The car is useless as designed.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"RAV4 PRIME","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11584962,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/11/2023","dateComplaintFiled":"04/24/2024","vin":"JTMEB3FV5MD","components":"POWER TRAIN,ELECTRICAL SYSTEM","summary":"The manufacturer has not corrected the recall in 10 months","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"RAV4 PRIME","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11580601,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/12/2023","dateComplaintFiled":"04/02/2024","vin":"JTMEB3FV9MD","components":"ELECTRICAL SYSTEM","summary":"The contact owns a 2021 Toyota Rav4 Prime. The contact received notification of NHTSA Campaign Number: 23V478000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"RAV4 PRIME","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11578192,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2023","dateComplaintFiled":"03/19/2024","vin":"JTMAB3FV7MD","components":"ELECTRICAL SYSTEM","summary":"Toyota dealerships stated that there is no fix for recalled issue and not to charge the vehicle with the charger and to park it outside my home due to a Potential fire concern We are going on almost a year on this recall and there is still no fix. Recall Code: 23TB07.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"RAV4 PRIME","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11577505,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2023","dateComplaintFiled":"03/15/2024","vin":"JTMAB3FV3MD","components":"VEHICLE SPEED CONTROL","summary":"See attached document for complaint","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"RAV4 PRIME","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11574671,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/29/2024","dateComplaintFiled":"02/29/2024","vin":"JTMFB3FV9MD","components":"ELECTRICAL SYSTEM","summary":"The contact owns a 2021 Toyota Rav4 Prime. The contact received notification of NHTSA Campaign Number: 23V478000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"RAV4 PRIME","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11573512,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/22/2024","dateComplaintFiled":"02/22/2024","vin":"JTMEB3FV5MD","components":"ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM","summary":"A recall on this vehicle has not been addressed since it came out in July 2023","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"RAV4 PRIME","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11572172,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/15/2024","dateComplaintFiled":"02/15/2024","vin":"JTMFB3FV0MD","components":"ELECTRICAL SYSTEM","summary":"The contact owns a 2021 Toyota Rav4 Prime. The contact received notification of NHTSA Campaign Number: 23V478000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"RAV4 PRIME","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11571074,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/09/2024","dateComplaintFiled":"02/09/2024","vin":"JTMEB3FV5MD","components":"ELECTRICAL SYSTEM","summary":"Manufacturer has failed to resolve a safety recall issued in July 2023 where defective parts will cause the charging system to burst into flames","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"RAV4 PRIME","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11571080,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/09/2024","dateComplaintFiled":"02/09/2024","vin":"JTMEB3FV5MD","components":"ELECTRICAL SYSTEM","summary":"Intermittent issues with the power rear tail gate failing to open. The car will emit a loud beep and the door will stop operating. The dealer claims that there\u2019s no issue even after being shown a video of the issue","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"RAV4 PRIME","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11569207,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2024","dateComplaintFiled":"02/01/2024","vin":"JTMAB3FV9MD","components":"ELECTRICAL SYSTEM","summary":"The contact owns a 2021 Toyota Rav4 Prime. The contact received notification of NHTSA Campaign Number: 23V478000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that the parts were not available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"RAV4 PRIME","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11568615,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/29/2024","dateComplaintFiled":"01/29/2024","vin":"JTMEB3FV2MD","components":"ELECTRICAL SYSTEM","summary":"The contact owns a 2021 Toyota Rav4 Prime. The contact received notification of NHTSA Campaign Number: 23V478000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"RAV4 PRIME","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11567580,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/24/2024","dateComplaintFiled":"01/24/2024","vin":"JTMAB3FV9MD","components":"ELECTRICAL SYSTEM","summary":"The contact owns a 2021 Toyota Rav4 Prime. The contact received notification of NHTSA Campaign Number: 23V478000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"RAV4 PRIME","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11564618,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/12/2023","dateComplaintFiled":"01/10/2024","vin":"JTMAB3FV8MD","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"RECALL HAS NOT BEEN TAKEN CARE OF IN A TIMELY MANNER. CAR MIGHT LIGHT ON FIRE! VERY UNSAFE!","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"RAV4 PRIME","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11563605,"manufacturer":"Toyota Motor Corporation","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/04/2024","dateComplaintFiled":"01/04/2024","vin":"JTMAB3FV7MD","components":"VEHICLE SPEED CONTROL,SERVICE BRAKES,FUEL/PROPULSION SYSTEM","summary":"I was pulling into a parking space at a slow speed and breaking when my car accelerated violently and caused me to go across a median and strike another parked vehicle. Police came and did a report. I took my car right away to dealer and they had me take it to their collision shop to be repaired. They said they would try to find the unintended acceleration problem after it was repaired. No warning lights or airbags.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"RAV4 PRIME","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11563408,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/03/2024","dateComplaintFiled":"01/03/2024","vin":"JTMFB3FVXMD","components":"ELECTRICAL SYSTEM","summary":"The contact owns a 2021 Toyota Rav4 Prime. The contact received notification of NHTSA Campaign Number: 23V478000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and a case was opened. The contact had not experienced a failure. VIN tool confirms parts not available.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"RAV4 PRIME","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11562963,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/19/2023","dateComplaintFiled":"01/02/2024","vin":"JTMAB3FVXMD","components":"FUEL/PROPULSION SYSTEM","summary":"Open recall for potential fire issue(DC to DC converter) is not being followed up on by Toyota.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"RAV4 PRIME","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11562388,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/12/2023","dateComplaintFiled":"12/28/2023","vin":"JTMFB3FV7MD","components":"ELECTRICAL SYSTEM","summary":"The contact owns a 2021 Toyota Rav4 Prime. The contact received notification of NHTSA Campaign Number: 23V478000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"RAV4 PRIME","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11559473,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/11/2023","dateComplaintFiled":"12/11/2023","vin":"JTMCB3FV1MD","components":"ELECTRICAL SYSTEM","summary":"The contact owns a 2021 Toyota Rav4 Prime. The contact received notification of NHTSA Campaign Number: 23V478000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"RAV4 PRIME","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11559489,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/12/2023","dateComplaintFiled":"12/11/2023","vin":"JTMAB3FV6MD","components":"POWER TRAIN,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM","summary":"Toyota issued a recall in July 2023 stating the the DC-DC conversion system may have been damaged in manufacture, potentially causing a short, and possibly leading to a fire if charged at less than 41 degrees.  Toyota indicated that a fix would be available in the 4th quarter of 2023.  We are nearing the end of the 4th quarter and fix is still not available.  Living in upstate New York, nighttime temperatures frequently are less than 41 degrees.  As a result I am reluctant to charge overnight.  This defeats the purpose of a plug-in hybrid, resulting in higher fuel costs and excess vehicle pollution, not to mention additional anxiety due to potential fire!  This is an unreasonable period of time to wait for such a potentially serious defect.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"RAV4 PRIME","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11559356,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/11/2023","dateComplaintFiled":"12/10/2023","vin":"JTMFB3FV4MD","components":"FUEL/PROPULSION SYSTEM","summary":"There is a long-outstanding recall on the external charging system of this vehicle.  Toyota delayed the original date of parts availability to 4th quarter 2023.  There are no updates to the status of this recall or availability of the repair.  I contacted Toyota corporate and they do not have the parts or an expected date and could not offer a loaner vehicle of the same model.  Worse yet, if they provided a loaner vehicle, they wanted me to leave my vehicle at a dealership for the entire time of the loaner - with no announced date for the recall repair.  I also emailed the Chairman of Toyota directly, but have received no response.  Since the risk of this defect is reported to occur at temperatures of 41 or less, it is imperative that Toyota make the parts/repair available immediately, as cold weather has arrived in the US.  I request that you immediately contact the manufacturer and issue an update to this recall - hopefully including Toyota actually repairing the affected vehicles, rather than continuing to delay and exposing people and property to risk.  It is becoming apparent that this issue may be without a remedy and absent an immediate repair announcement from Toyota, I suggest that you require Toyota to repurchase all of the affected vehicles at full new vehicle replacement cost.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"RAV4 PRIME","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11558059,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/11/2023","dateComplaintFiled":"12/02/2023","vin":"JTMFB3FV9MD","components":"ELECTRICAL SYSTEM","summary":"Toyota issued a recall in July 2023 for risk of fire, charging the vehicle below 41 degrees ambient temperature. It has been 5 months to remedy the situation.  Over 40,000 vehicles are affected.  In Western New York we are experiencing colder temperatures, making it impossible to charge without a risk of fire.  I am now having to purchase gas at an higher cost, instead of home charging. My multiple calls to Toyota corporate have not given me a timeline for a solution. If I want to trade my vehicle, I will get a greatly reduced value due to the open active recall.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"RAV4 PRIME","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11557741,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/30/2023","dateComplaintFiled":"11/30/2023","vin":"","components":"ELECTRICAL SYSTEM","summary":"The contact owns a 2021 Toyota Rav4 Prime. The contact received notification of NHTSA Campaign Number: 23V478000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The VIN was unavailable.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"RAV4 PRIME","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11557334,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/15/2023","dateComplaintFiled":"11/28/2023","vin":"JTMAB3FV6MD","components":"ELECTRICAL SYSTEM","summary":"The contact owns a 2021 Toyota Rav4 Prime. The contact received notification of NHTSA Campaign Number: 23V478000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"RAV4 PRIME","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11555858,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/18/2023","dateComplaintFiled":"11/18/2023","vin":"JTMAB3FV0MD","components":"ELECTRICAL SYSTEM,ENGINE","summary":"Am I supposed to wait for an accident or a fire? This vehicle seems unsafe for my family. This needs your immediate attention.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"RAV4 PRIME","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11553515,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2021","dateComplaintFiled":"11/03/2023","vin":"JTMAB3FV4MD","components":"ELECTRICAL SYSTEM","summary":"There\u2019s a recall on my vehicle which Toyota has not remedied in a timely manner which may cause a potential fire. It is stated that the expected remedy to this recall would be replacing the dc-dc converter. I worry every day driving and charging this car about the potential fire risk and I\u2019m having anxiety over this. This recall can put myself and others at risk. We are already in the fourth quarter of 2023 and yet nothing has been resolved. I am paying top dollar for this car and it\u2019s defected.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"RAV4 PRIME","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11553255,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/12/2023","dateComplaintFiled":"11/02/2023","vin":"JTMAB3FV1MD","components":"ELECTRICAL SYSTEM","summary":"I received the recall letter (23TB07) 7/12/2023 stating that my RAV4 had potential to start on fire. I have called several times and been told that on this date (11/2/2023), almost 5 months later, there is still no remedy and that there is no projected date for remedy.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"RAV4 PRIME","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11551852,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/25/2023","dateComplaintFiled":"10/25/2023","vin":"JTMEB3FV5MD","components":"FUEL/PROPULSION SYSTEM,LANE DEPARTURE","summary":"When engaged, this system cannot tell the difference between traffic lanes/markings and groves on the road/lines separating different coasts of asphalt and will try to steer the vehicle following those lines. It constantly tries to drive the car into the medians","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"RAV4 PRIME","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11551856,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/24/2023","dateComplaintFiled":"10/25/2023","vin":"JTMEB3FV5MD","components":"ELECTRICAL SYSTEM,SERVICE BRAKES,FUEL/PROPULSION SYSTEM","summary":"When driving over small bumps while slowing down will cause the rear brakes to lock","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"RAV4 PRIME","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11550808,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/19/2023","dateComplaintFiled":"10/19/2023","vin":"JTMAB3FV7MD","components":"UNKNOWN OR OTHER","summary":"I am writing to register a complaint about the lack of resolution for the below recall number.  the notice, from 3 months ago now, says not to use the electric charger for the vehicle in temperatures below 40 F.  I expected a rapid rollout due to the approaching winter but instead Toyota is still saying that there is no solution.  The notice specifically says there is a risk of vehicle fires.  Toyota appears to know what part has to be replaced and should be required to do that in a timely manner so the car can be used as designed in a safe manner.  I encourage NHTSA to look into this as soon as possible.  I spoke with a Toyota representative today and was given the same vague timeline but also told it could take until Spring 2024 for a solution to be identified.  Thank you for your assistance.  Jul 12,2023 Manufacturer Recall Number23TB07 NHTSA Recall Number23V478 Recall StatusRecall Incomplete, remedy not yet available","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"RAV4 PRIME","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11550215,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/12/2023","dateComplaintFiled":"10/16/2023","vin":"JTMEB3FV7MD","components":"ELECTRICAL SYSTEM","summary":"The contact owns a 2021 Toyota Rav4 Prime. The contact received notification of NHTSA Campaign Number: 23V478000 (Electrical System) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"RAV4 PRIME","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11548604,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/12/2023","dateComplaintFiled":"10/06/2023","vin":"JTMAB3FV7MD","components":"ELECTRICAL SYSTEM","summary":"The contact owns a 2021 Toyota Rav4 Prime. The contact received notification of NHTSA Campaign Number: 23V478000 (Electrical System) however, the part to do the recall repair was not yet available. A local dealer was contacted and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"RAV4 PRIME","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11547682,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/18/2023","dateComplaintFiled":"10/02/2023","vin":"JTMAB3FV2MD","components":"SERVICE BRAKES","summary":"When braking and hitting a slight bump in the road or on a wet road it actually like my car is accelerating, seems to be a possible issue with the regenerative brake system and the antilock brake system software working together. Luckily i have not hit anyone, but this is a major safety flaw. Has happened multiple times.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"RAV4 PRIME","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11540459,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/15/2023","dateComplaintFiled":"08/24/2023","vin":"JTMFB3FVXMD","components":"ELECTRICAL SYSTEM","summary":"Went to unplug my charger from 2021  RAV4 prime in May 2023 which was  who installed this 220 outlet. He confirms the 220 outlet which  was installed previous yr is safe, correcoutside in NH. I  found handle of charger  was extremely hot to touch and it would not release from car. Locked and unlocked vehicle again with key fob  but still it would not release. Also attempted to lock /unlock using door switch with no success. Due to the extreme heat of charger at both ends  I needed to get something to protect hand from heat.  I unplugged charger from the 220  outlet installed by electrician for this car but the charger handle  would not release from car until it cooled which took between  5- 10 minutes. Brought back electrician t for job  and working but reported the charger was so hot the heat affected the plug.I am lucky the house and car did not ignite. I used my level 1 charger for next 2 months as I was still  afraid of fire from the April hot level 2 charger on both ends incident. Eventually with electrician\u2019s knowledge & comfort with this 220 outlet also  knowing we have  2  electric boxes for load of house I purchased a new level 2 charging system in June. All has been working as expected. July I happened to see in my Toyota app a notice  there is a safety recall for a potential fire risk.  I was not sent any notice and lucky I saw this in the Toyota app. I called  Toyota to report my incident there was no concern to make a report of my incident they only stated this fire risk is when charging below 41 degrees and they are hoping for Q4th 2023 fix. There was no concern for what if temps had dropped,  financial burden it placed having to purchase new charging station, bringing out electrician again or that I live in North where temps are below 41 months at a time.I  had this issue in May  when temps were below 41 and haven\u2019t charged below this temp since it\u2019s summer. I do not dare charge overnight when electric supply is more economical as temps can drop.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"RAV4 PRIME","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11534494,"manufacturer":"Toyota Motor Corporation","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/26/2023","dateComplaintFiled":"07/26/2023","vin":"JTMAB3FV2MD","components":"SERVICE BRAKES","summary":"When pulling into a parking spot at less than 5 mph the car accelerated violently and couldn't be stopped while braking. A marble or granite barrier stopped the my car preventing me from going into a shallow ravine and potential on coming traffic. There have been multiple safety recalls on the braking system on the car and each have been executed in a timely fashion. I cannot determine if warning lights went off at the time due to how quickly the issue happened","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"RAV4 PRIME","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11519151,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/25/2023","dateComplaintFiled":"04/26/2023","vin":"JTMFB3FV4MD","components":"POWER TRAIN,FUEL/PROPULSION SYSTEM","summary":"Car won't accelerate for about 1 to 2 seconds from stopped. Didn't have the issue before the 23TA01 recall performed at the Dealership.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"RAV4 PRIME","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11512270,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/16/2023","dateComplaintFiled":"03/16/2023","vin":"JTMAB3FV3MD","components":"UNKNOWN OR OTHER","summary":"On the driver's display, some Vehicle Settings menu pages do not display properly. The text either appears too dim to read or displays legibly but then disappears. The problem is inconsistent and difficult to replicate.    This behavior prevents proper setting or adjustment; and may confuse the driver when vehicle is in operation.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"RAV4 PRIME","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11507704,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/11/2023","dateComplaintFiled":"02/16/2023","vin":"JTMFB3FV4MD","components":"Carry Handle, Shell, Base","summary":"This is a rotating car seat. At first the seat would rotator from side to rear facing fine. After 5/6 weeks it didn't rotate all the way to rear facing without using the release button. Then when locked in the rear facing position when applying minimal force to the seat it rotates without the use of the release button. After removing the seat from my vehicle the seat was stuck on the side facing position and would not enter either the rear or front facing position.   The contact stated that the car seat was located in the back seat on the passenger side. The manufacturer requested that the seat be sent back. The contact was refunded the purchase amount.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"RAV4 PRIME","manufacturer":"Toyota Motor Corporation"},{"type":"Child Seat","productYear":"9999","productMake":"MAXI-COSI","productModel":"EMME 360","manufacturer":"Dorel Juvenile Group"}]},{"odiNumber":11502086,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/22/2022","dateComplaintFiled":"01/17/2023","vin":"JTMAB3FV2MD","components":"UNKNOWN OR OTHER","summary":"When I took My 2021 Toyota RAV4 Prime in for a dealer service at 18,000 miles they told me my factory tires were badly cupped due to the car needing an alignment. I thought this was strange because I drive carefully, and have not hit any large potholes, and the car is practically new. I then looked on Toyota forums online and there were many reports of same tire cupping with new 2021 RAV4 Primes because they were not aligned correctly before shipping out to dealers. I asked my Toyota dealer about this, thinking they should address the issue by aligning my vehicle for no charge. They said I only had an alignment covered until 12000 miles. I think since this is a safety issue and many people have reported the same cupping issue Toyota should do something about this. This is the reason for this report.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"RAV4 PRIME","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11499197,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/27/2022","dateComplaintFiled":"12/28/2022","vin":"JTMEB3FV1MD","components":"UNKNOWN OR OTHER","summary":"Husband and I bought our 2021 RAV4 Prime from Toyota last Jan, brand new and I\u2019ve had no complaints. On Dec 27, 2022 we were running errands and all of a sudden our sunroof EXPLODED. It sounded like a gun went off right in between us and then showered us with glass residue. There were no cars around us so we immediately pull into a parking lot and notice the glass exploded up and out. We took our car immediately to a Toyota dealership within half a mile\u2014they contacted the main Toyota office with our situation and Toyota insisted it must\u2019ve been from road debris hitting the sunroof and then the internal cabin pressure caused the glass to go up/out. However, we were driving with our sunroof tilted up and our windows down so that would\u2019ve been impossible as internal pressure was equilibrated with outside the vehicle. Additionally the tension point was located directly under our roof rack so would\u2019ve been impossible for debris to hit it at that point since it would\u2019ve been protected by the roof rack itself. There was no other damage done to our car. Toyota is not helping us with this situation and we are having to use insurance.   After reading other similar incidences, I was shocked how many others have experienced this on Toyota nation, Reddit, and NHTSA. It\u2019s dangerous and is a safety concern for drivers, passengers and other vehicles on the road specifically the loud explosion sound itself, the risk for glass residue to impair vision of the driver and glass shards flying off the roof and hitting other vehicles on the road.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"RAV4 PRIME","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11496031,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/03/2021","dateComplaintFiled":"12/05/2022","vin":"JTMAB3FV3MD","components":"FUEL/PROPULSION SYSTEM","summary":"Fuel tank does not appear to fill completely. After 10-11 gallons, the liquid may spill. In addition, fuel range on dashboard only registers 410-440 miles after filling. Because tank volume is 14.5 gallons and hybrid mileage is 38 mpg, this indicates only about 11 gallons in tank. Complete fuel fill should register over 500 miles, even allowing for a reserve.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"RAV4 PRIME","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11492860,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/08/2022","dateComplaintFiled":"11/09/2022","vin":"JTMEB3FV0MD","components":"UNKNOWN OR OTHER","summary":"The sunroof shatter while I was driving.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"RAV4 PRIME","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11491332,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/28/2022","dateComplaintFiled":"10/28/2022","vin":"JTMFB3FV9MD","components":"UNKNOWN OR OTHER","summary":"My 21 rav4 prime has started  by ITSELF on at least 6 different occasions I understand that my key fob has the ability to remotely start the car if a button sequence is pressed.  This might be a good feature, but unfortuantely this happens by accident when my keys are in my pocket.   I am unaware of this occurring until I walk into my enclosed garage and find the car running.  It was not started intentionally by me.   I do not get any text or warning through the connected toyota app.  This is a safety risk as the car can run in the garage generating carbon monoxide which can permiate through the house  As I mentioned earlier, this has happened at least 6 times on different days, so it is repeatable.  I have a call into the dealer.  I have spoken to toyota customer support and they told me there is no way to disable the remote start.  There are no warning lights or messages that the car is running.  I believe that this is a significant safety hazzard to ones health and life.  I have a few suggestions  1 have a disable remote FOB start as an option through setup  2 when the car starts remotely send an alert to the toyota app or text msg to let the owner know the status.  3 have the horn sound","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"RAV4 PRIME","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11489696,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/14/2022","dateComplaintFiled":"10/18/2022","vin":"JTMFB3FV6MD","components":"UNKNOWN OR OTHER","summary":"I was driving my 2021 Toyota Rav4 Prime on the freeway. As I was exiting the freeway there was a LOUD explosion in my car that scared the hell out of my friend and I, almost causing me to get into an accident. I pulled over and got out to see what happened. As I walked around the car I checked the tires, which were fine. I did not see anything (it was dark). I could not see the roof (I am short) and the moonroof shade was closed. I got in the car and started driving again and my friend said she could hear crackling, so I pulled into a parking lot. We got out again, and my friend looked up on the top of the car and could see the moonroof had exploded. The glass was cracked around the outer edge. There was no mark where a rock would have hit it. There were no debris marks anywhere, and we did not hear anything hit it. It was an explosion that you could feel. There was absolutely no warning. I took the car in the next day to the dealer and the service agent told to come back on Monday, which is today. The service agent at the dealership agreed that there were no marks, or dings where a rock hit it. He agreed that it looked like it exploded the way it was cracked all around the outer edge of the glass. Late this afternoon they called to tell me that there is a \"quality control\" person coming tomorrow to look at it so they can decide whether they will honor their warranty. I also purchased the \"bumper to bumper\" extended warranty when I bought the car, less than a year ago.  I always keep the moonroof shade open. Fortunately, I had it closed at that time or we would have at least gotten cut. I usually have my grandson in the back seat and there are glass shards in the back seat and in his car seat. If he had been in the car, my grandson would have gotten cut.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"RAV4 PRIME","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11489636,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/15/2022","dateComplaintFiled":"10/17/2022","vin":"JTMEB3FV5MD","components":"UNKNOWN OR OTHER","summary":"While driving on the freeway, suddenly we heard a loud noise and then felt particles dropping on us. While attempting to assess what happened in and outside of the vehicle, we noticed the sunroof/moonroof shattered and small shards of glass were everywhere. The loud sound and attempt to assess the situation could have caused an accident. We were not passing under anything like a bridge and could determine no cause for the breaking of the glass. Afterward when I could safely pull over so we could clean the glass out of the vehicle, we found no rock or other debris in my vehicle that did not belong. Only shards of glass in our hair, on our bodies, and everywhere in the car, sticking into our skin and making one passenger bleed slightly.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"RAV4 PRIME","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11484288,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/15/2022","dateComplaintFiled":"09/13/2022","vin":"JTMAB3FV3MD","components":"TIRES","summary":"The contact owns a 2021 Toyota Rav4 equipped with Dunlop Tire, Tire Line: Grandtrek PT20, Tire Size: 225/60/R18, DOT Number: V4H0. The contact stated while driving 70 MPH, the vehicle started shaking abnormally. The contact stated no warning light was illuminated. The contact was able to continue driving to her destination. The contact took the vehicle to the local dealer to be diagnosed. The contact was informed that three of 4 tires needed to be replaced. The dealer replaced the four tires. The manufacturer had been informed of the failure. The failure mileage was 31,386.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"RAV4 PRIME","manufacturer":"Toyota Motor Corporation"},{"type":"Tire","productYear":"9999","productMake":"DUNLOP","productModel":"GRANTREK","size":"P265/65R17","manufacturer":"DUNLOP TIRE CORPORATION"}]},{"odiNumber":11478059,"manufacturer":"Toyota Motor Corporation","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/28/2022","dateComplaintFiled":"08/07/2022","vin":"JTMFB3FV1MD","components":"FORWARD COLLISION AVOIDANCE","summary":"After proceeding from a red light, the vehicle rear ended a semi. The Automatic Emergency Braking system did not engage.   Although the Forward Collision Warning worked by giving me visual/sound alerts, it has a tendency to be delayed.   Richland County City of Mansfield Police  Inspected the vehicle Report number: 22-017305","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"RAV4 PRIME","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11476650,"manufacturer":"Toyota Motor Corporation","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"05/29/2022","dateComplaintFiled":"07/30/2022","vin":"JTMAB3FV5MD","components":"ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE","summary":"May 29 2022 I parked my new RAV4 PRIME EV on an incline and left the vehicle running to keep the a/c cold &  radio playing. The car was securely parked atop an incline facing up the incline while still running. While the vehicle sat idle I walked my dog waiting to clean up after him. He was taking a long time so I decided to turn off the vehicle. I walked over to the running vehicle in park, opened the driver door and pressed the off button to turn the vehicle off. This caused the vehicle to roll backwards down the incline while in the park position making a loud click noise. It made the click noise when initially it powered off and attempted to relax into the park position but did not catch, it clicked and began a roll backwards down the hill. I was caught in the driver's door jam and was dragged down the hill along with vehicle. While picking up speed it also made an audible clicking noise that witnesses recall coinciding with the increase in speed the noise increased in intensity. The vehicle dragged me stuck in the door jam into a busy 4 lane roadway where the driver door & my body met impact with a car resulting in the RAV4 rolled on my foot, ankle and leg resulting in severe damage. The impact was at the driver door where I was pinned causing the door to hyperextend. The RAV4 couldn't be moved once stopped due to a safety feature not allowing shifting out of park while the driver door was sensed open. I was pinned for 20 minutes+ under the front driver side wheel. The RAV4 needed to be jacked up to free me. I've since had 4 major surgerys. I paid out pocket 6k to repair the RAV4s cosmetic damage. Toyota they sent a tech to analyze the ECM which confirmed rolling backwards in park but due to my admission of reaching into the running vehicle and pressing off, I was told to refer to my owner manual. They gave excerpts citing \"ready\" position which is anytime the vehicle is on even accessory mode it's in the \"ready\" not to operate from outside the vehicle. Unsafe","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"RAV4 PRIME","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11468101,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/04/2022","dateComplaintFiled":"06/08/2022","vin":"JTMCB3FV3MD","components":"Chest Clip, Buckle, Harness","summary":"Harness strap frayed below car seat base pad where strap is not visible or accessible during routine use. Discovered during cleaning of the seat. This weakens the harness and puts the child at risk. Car seat has not been inspected. Manufacturer has not responded to warranty claim.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"RAV4 PRIME","manufacturer":"Toyota Motor Corporation"},{"type":"Child Seat","productYear":"9999","productMake":"GRACO","productModel":"EXTEND2FIT","manufacturer":"Graco Children's Products, Inc."}]},{"odiNumber":11467556,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/02/2022","dateComplaintFiled":"06/04/2022","vin":"JTMFB3FV1MD","components":"VEHICLE SPEED CONTROL,SERVICE BRAKES","summary":"We have COMPLETELY lost brakes on MULTIPLE occasions for a few seconds per occasion. Brake loss has occurred upon slow, even braking and on flat, dry, even pavement with no pot poles or loose gravel around. When this happens, an orange light appears on the dash, we lose brakes for a few seconds, the car regains brakes, and jolts forward with no change in foot position on the brake pedal. We have taken the car to the dealer multiple times and every single time this incident has occurred the rear right wheel speed shows about a 10% variation in speed compared to all the other wheels per the vehicle diagnostic report/record of behavior. The orange light we are seeing on the dash is the ABS light. There is no feedback in the brake pedal on any occasion. This incident has occurred about 20 times so far. Our car is available for inspection. The dealer believes this is being caused by a software issue and not a faulty sensor. This car is a danger to us and anyone around us as we have needed to swerve into the shoulder multiple times to avoid hitting someone ahead of us. This NEEDS to be fixed before it injures or kills someone. This issue has still been persistent even after taking care of the VSC recall and a reset/recalibration to the braking system. We have taken the car to the dealer for this issue on: 4/4/22, 4/15/22, 4/25/22, 5/11/22, 6/4/22. *We have been limiting our driving in this car due to the issue happening multiple times a week, that is why there hasn't been many trips to the dealer much between May and June. I want to reiterate, this doesn't sound like a defect per the dealer, it sounds like a software issue!","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"RAV4 PRIME","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11466524,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/28/2022","dateComplaintFiled":"05/28/2022","vin":"JTMFB3FV9MD","components":"FUEL/PROPULSION SYSTEM","summary":"Today, May 28, 2022, between 11:40am and 11:45am, I was making a left at an intersection when the vehicle did not respond to my pressing of the gas pedal input.  It was highly dangerous and the oncoming traffic had to slow down not to hit me.  The car, which usually responds very well to my pressing the gas pedal has not responded now for a 2nd time.  This is the first time I am reporting because I am realizing this is not anomalous and highly concerning as it puts my family at immediate risk of getting into an accident.  Please note that I have reached out to the dealer to report his issue, however, I am not sure how to proceed should this become a continued issue down the road.  My vehicle is a 2021 Toyota RAV4 Prime XSE model.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"RAV4 PRIME","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11464215,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/27/2022","dateComplaintFiled":"05/11/2022","vin":"JTMEB3FV4MD","components":"SERVICE BRAKES","summary":"All four brake rotors are defective, the metal is pitted scored and not smooth, as it should be. This increases the braking distance. The vehicle is equipped with regenerative braking thus increasing the brake service interval. With mileage at 21600 this is not normal.  Upon inspection at the dealer, it was described as normal for this type of vehicle. I pointed out several vehicle in the service area as what the rotors should appear. (I have had three Chevy Volts with similar drivetrain and never had to replace rotors or brake pads.) I will upload photos of the rotors and dealers comments.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"RAV4 PRIME","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11464100,"manufacturer":"Toyota Motor Corporation","crash":true,"fire":false,"numberOfInjuries":3,"numberOfDeaths":0,"dateOfIncident":"03/02/2022","dateComplaintFiled":"05/10/2022","vin":"JTMAB3FV9MD","components":"AIR BAGS,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"My RAV4 PRIME was in stop and go traffic. Brakes did not switch from regen braking to physical brakes. Slammed on the brakes several times, they did not slow the car enough. Eventually the brakes locked up as the RAV4 rear ended the car in front. Pushing that car into the one in front of it, and that one in front of that, and that one in front of that. Causing damage to three other cars. Two other people are claiming medical, the driver went to the ER. Air bags did not deploy.  Taking to the repair shop.  They were shocked that the air bags didn't go off given the the condition of the frame. Toyota Motor North America (TMNA) did an inspection to read the event data recorder (EDR). Brake were applied at -1.5 seconds before impact. And here is the weird part, saying that the ABS activated then too. There was no notification, and the brakes locked up.  Speed went from 46 to 21.1 mph.   This occurred at 3,573 miles on only a few month old RAV4. I'm well aware of what ABS feels like when it goes off.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"RAV4 PRIME","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11463470,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/04/2022","dateComplaintFiled":"05/05/2022","vin":"JTMFB3FV5MD","components":"UNKNOWN OR OTHER","summary":"Vehicle abruptly and harshly slowed from 65mph to around 30 on the highway and multiple error lights and messages came up. After initial deceleration the vehicle seemed to drive normally. Once in a safe place to stop the vehicle was shut off and the only errors remained had been check engine and hybrid system malfunction and again the vehicle seemed to drive normally and was brought to the dealership for inspection the next day on its own power. Errors seen in dash and Head Unit: brake power low, brake support system malfunction, check engine, hybrid system malfunction, park sensor malfunction, lane trace assist malfunction, sonar malfunction, headlight system malfunction. Dealership states they need to contact Toyota as there is something wrong and they are unsure what it is at this time.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"RAV4 PRIME","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11458186,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/19/2022","dateComplaintFiled":"03/24/2022","vin":"JTMFB3FV2MD","components":"UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE","summary":"On March 19, 2022 I was attempting to make a left turn onto a five lane (including the center left turn lane) road.  When the traffic cleared my car (a plug-in hybrid in EV mode) did not accelerate as it usually does, but slowly rolled into the first lane of traffic. I pushed the accelerator to the floor but it stopped in the traffic lane. I had to quickly select reverse and back out of the first lane of oncoming traffic.  Luckily the car behind me had not moved up and I had room to avoid an accident.  This seemed like it may have been a failure of the collision avoidance system. Our safety was definitely at risk as the oncoming traffic was moving at 40-45 mph.  The problem has not occurred since and the Toyota dealer was unable to confirm or reproduce. My wife was also in the car and can verify what happened. There were no other warnings, messages or symptoms. In the three photos, the first shows the 2 motorcycles I intended to get behind when I completed my turn. The next two photos show how I needed to back up to clear the lane for oncoming traffic. I do have a 30 second video of the entire incident.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"RAV4 PRIME","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11457472,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/04/2022","dateComplaintFiled":"03/20/2022","vin":"JTMAB3FV2MD","components":"SERVICE BRAKES","summary":"While exiting an interstate and applying the brakes, the vehicle struck a small bump (pot-hole) in the roadway with the front passenger wheel.  The car lurched forward and stopped slowing down.  The brakes had disengaged on all wheels.  After approximately 2 seconds, the car started braking again and I was able to regain control and stop.  This momentary loss of braking ability could have caused me to rear end the vehicle in front had I not left excess room.  The loss of brakes increased the braking distance required and could lead to the loss of control if the roadway is slick.  I have been able to reproduce this issue.   No ABS or TCS lights illuminated.  No beeps or other warning messages materialized.  The car is available for inspection upon request.    It appears to be an issue with the regenerative brakes switching over to the mechanical brakes when the car believes there is wheel slip.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"RAV4 PRIME","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11457213,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/17/2022","dateComplaintFiled":"03/18/2022","vin":"jtmab3fv2md","components":"ELECTRICAL SYSTEM","summary":"The fuel gauge reads \"E\" when there is still 5 gallons left in the tank.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"RAV4 PRIME","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11457214,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/20/2020","dateComplaintFiled":"03/18/2022","vin":"JTMFB3FV4MD","components":"FUEL/PROPULSION SYSTEM","summary":"There is an issue with Toyota's Rav4 Prime fuel tank gauge incorrectly reading fuel left in the tank or prematurely stopping gasoline to fill the tank.  My car is available for inspection upon request.   No safety impact. Dealer confirmed issue by testing my car but says this is \"working as intended\".  The fueling problem is consistent and not intermittent and started immediately after using my first tank of gas. Even when low fuel warning light is on, I am unable to fully fill the tank to the advertised 14.5 gallons. Inability to fill the fuel tank impacts the vehicle\u2019s total available driving distance and forces me to make more frequent stops at the gas station.   This issue could very well be due to the same design defect in the 2019-2021 Toyota Rav4 Hybrid  class action lawsuit in which Toyota has admitted fault and settled the class action.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"RAV4 PRIME","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11457219,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/18/2022","dateComplaintFiled":"03/18/2022","vin":"JTMAB3FV0MD","components":"FUEL/PROPULSION SYSTEM","summary":"The gas gauge is inaccurate by up to 4.5 gallons of fuel, so even when the fuel gauge displays empty it still has a large amount of fuel still in the tank. Toyota should put a software patch to resolve this issue.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"RAV4 PRIME","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11457199,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/17/2022","dateComplaintFiled":"03/17/2022","vin":"JTMAB3FV3MD","components":"ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM","summary":"The RAV4 Prime's fuel system holds 14.5 gallons, however only between 10 - 11 gallons of that is usable per the digital \"miles to zero\" gauge on the instrument panel. When the gauge reaches \"zero\" and notifies the driver to fill up, the tank only fills 10 -11 gallons and keeps 3 - 4.5 gallons in reserve.   This is a big issue because the \"miles to zero\" gauge reads the full tank when you fill it up (approximately 550 miles), but begins to swing drastically on miles left as you drive the car to accommodate for the 10 - 11 gallons that it actually uses. It is not an accurate gauge at all.   There are two (2) potential fixes from Toyota for this issue:   1. Fix it so that the digital gauge reads the \"miles to zero\" correctly and isn't all over the place to compensate for the 4.5 gallon reserve, as the system currently uses 10 - 11 gallons as the read for \"zero\" instead of the 14.5 gallons .  2. Fix the gas tank to actually make the full 14.5 gallon tank usable to the driver.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"RAV4 PRIME","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11454139,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/01/2021","dateComplaintFiled":"02/25/2022","vin":"JTMAB3FV8MD","components":"ENGINE","summary":"Car makes a startling loud noise like a fog horn a few seconds after starting. Noise is loud enough and unexpected it has caused me to accidently press on accelerator on occasion if I have started moving. Apparently a know problem but fix is only European focused. Fortunately nothing was in front of me when this happened. Happens frequently on first startup but never every time. TSB is BE-00612T-TME   Need to force dealers to fix this before an accident does occur.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"RAV4 PRIME","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11452197,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/26/2021","dateComplaintFiled":"02/16/2022","vin":"JTMFB3FV5MD","components":"UNKNOWN OR OTHER","summary":"Very loud TRAIN HORN sound.   TSB issued in other countries like Finland, but not USA.  Finland TSB BE-00612T-TME","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"RAV4 PRIME","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11451668,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/09/2022","dateComplaintFiled":"02/12/2022","vin":"JTMEB3FV6MD","components":"SEAT BELTS","summary":"The car had a front passenger and two rear seat passengers, one right and one left.  In the middle rear seat there was a tray of cupcakes weighing ~2lbs.   As we were driving at night in a complex area of freeway onramps and offramps an alarm started to deploy, beaping steadily.  I glanced down at the multi-info-display (MID) and couldn't tell what the alarm was, and I was driving at around 55-60mph, at night.  Over the next 45 seconds or so the alarm increased in frequency to the point of starting to sound outright urgent.  I finally saw noticed three tiny icons in the lower right part of the MID, amidst an array of other lit icons and indicators, representing the 3 rear seats, and the center one was not illuminated.  The car's sensing system apparently determined the seat was occupied but the occupant not belted in.  I told everyone to check seatbelts.  By now everyone in the car was in a state of near panic as all belts were secured.  At the last few seconds, distracted by the urgency of this alarm and trying ascertain what the heck it was, I nearly struck traffic cones and had to swerve to miss them.  Thank fate as I swerved to get back into my lane (cones were cordening off a whole lane which I was heading into) and didn't run into another vehicle--it easily could have resulted in a crash.   I visited a car owner forum and here is a comment from another owner, \"...Toyota doesn't need to have such an obnoxious seatbelt warning system -- even just for the front-seat occupants -- in which the sound gets louder and louder and louder; it's about the worst I've seen in any brand....\"  Other seatbelt alarms in my experience sound, then stop, then restart, but never escalate like this one. The combination of an atypical satbelt alarm that escalates to the point of urgency, combined w/ a hypersensitive seat occupant sensor confirmed by others, difficult to focus on while driving alarm icons , makes this design potentially disastrous as my story suggests.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"RAV4 PRIME","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11451126,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/20/2022","dateComplaintFiled":"02/09/2022","vin":"JTMEB3FV8MD","components":"STRUCTURE,UNKNOWN OR OTHER,ENGINE","summary":"Hello Nhtsa, It is a brand new car, while we were driving on the freeway, all off a sudden, we hard noisy drive, eventually smelled plastic. When we saw under the \"Underbody plastic shield with clips loosen up\" and it is handing half on the road.  we were scared and it could even fire up the whole car as we smelled a burning smell.  I called Toyota Custer service a couple of times and reported the issue. again called towing company took to the dealer. dealer \"Town county Toyota Charlotte\" Dealer manager was very rude and says it cannot be fixed, it is back-ordered, left us on the road to take out the car. It is such cheap material for Such an EXPENSIVE car. It has an 18KW battery and gas we would have been caught up in a fire in the car.  We were so disappointed and shocked for a few days.  # Again it is first in segment plugin EV. It makes weird noise occasionally while reversing or staring going in 10-15miles per hour.  Riased 2 service tickets with toyota customer care, no response so far.  First ticket:  220119002484 second ticket: 220108001683","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"RAV4 PRIME","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11449652,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/30/2021","dateComplaintFiled":"01/31/2022","vin":"JTMCB3FV6MD","components":"SERVICE BRAKES","summary":"When the vehicle goes over a pothole (or bad road condition) while you are braking, the brakes don\u2019t work for a second, the car feels like it is surging. I almost hit the car in front. This happens a lot. It\u2019s the exact same problem problem with the 2010 prius.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"RAV4 PRIME","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11448513,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/05/2022","dateComplaintFiled":"01/23/2022","vin":"JTMAB3FV4MD","components":"SERVICE BRAKES","summary":"While braking there is a brief release, which I believe happens when car switches from regenerative to friction braking. It feels like I have taken my foot off the brake for a moment, but I have not. Result is car briefly stops braking, which can cause loss of control. Has happened consistently for months, less pronounced with hard vs soft braking","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"RAV4 PRIME","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11446964,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/28/2021","dateComplaintFiled":"01/10/2022","vin":"JTMFB3FV3MD","components":"UNKNOWN OR OTHER","summary":"I was driving on a two lane highway going approximately 55mph. It was around 8pm and it was already dark out. There was nothing near me on the road. While driving, I heard a loud explosion/pop. I swerved into the opposite lane due to the sound. Luckily there were no cars oncoming. I was able to get back to the right side of the road and find a spot to stop/park. I then looked at my sunroof and it was shattered in a circular pattern. It was not from an external force.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"RAV4 PRIME","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11443618,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/27/2021","dateComplaintFiled":"12/13/2021","vin":"JTMEB3FV4MD","components":"UNKNOWN OR OTHER","summary":"This car makes a loud noise (train horn?) when I first begin to drive it on cold days. It makes the noise for a couple of seconds and then stops. If I leave it parked until it cools off and try to drive it again, it makes the noise again. It's very loud and disturbing.   I first noticed it when the temperature dropped to about 40 degrees Fahrenheit.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"RAV4 PRIME","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11443520,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/12/2021","dateComplaintFiled":"12/12/2021","vin":"JTMFB3FV9MD","components":"UNKNOWN OR OTHER","summary":"Navigation systems are key safety systems that are optional in most cars. The navigation system with its turn by turn instruction allows the driver to focus on driving , while also listening to music or talking on the phones.  There have been many times that I or anyone would get lost, miss turns without the use of such systems.  While integrated satellite navigation systems are available, they are far inferior to google maps, waze and Apple Maps.  I personally have been using google maps on my phone tied to Bluetooth for many years.    Technology has improved where phones can be projected onto car screens using android auto and CarPlay.  I have just purchased a new car to have this feature in addition to the phone based system where a could listen to radio or talk on the phone while receiving voice navigation prompts.  My new car is able to provide turn by turn instructions while listening to the radio, but while on a brief call the instructions are no longer available when using android auto and google maps, the most popular navigation software.   I have discussed this with Toyota, who blames it on google.  Toyota is the manufacturer and should be able to make it happen. The problem is not just a Toyota problem, but it seems that it is across manufacturers.    The turn by turn  feature should be mandatory for projection systems like android auto and CarPlay.  A switch can determine whether it is active, but it should be there.  If nhtsa can require it then manufacturers can demand google and apple to fix their software.  I have researched this on the internet and it is a common but important problem. Can you please look into it  Regards","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"RAV4 PRIME","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11443354,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/03/2021","dateComplaintFiled":"12/10/2021","vin":"JTMAB3FV0MD","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"The 2021 RAV4 Prime has a known defect with the heat pump causing an alarming sound to be heard within about a 1 minute of startup. The grinding noise causes distraction as it is extremely loud and occurs generally while backing out/maneuvering in tight areas. Toyota released a Service Bulletin in their European Market in October (numbered BE-00612T-TME - \"Train Horn noise\" from A/C compressor when the vehicle is started), but has not made available the same fixes in the US even months later.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"RAV4 PRIME","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11443247,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/15/2021","dateComplaintFiled":"12/09/2021","vin":"JTMFB3FV3MD","components":"UNKNOWN OR OTHER","summary":"Please refer to NHSTA tracking #11418659 reported in May 2021.  At that time, I described potential safety issues resulting from the remote start of my vehicle being initiated without my knowledge. The vehicle has been inspected by the dealership--whose employees have been very cooperative and helpful--after multiple communications with the national offices of Toyota.  Though I received a letter from Toyota stating that the problem had been rectified (letter from Toyota dated 4/23/21, as quoted in my initial complaint, stated \"...your concern has been resolved...\"), the problem persisted.  Though my suggestion regarding the initial self-start shortly after taking delivery was dismissed by Toyota, investigation at my dealership resulted in a very simple solution--the key fob was activating the remote start because the button was inadvertently pushed while in my pocket, which is exactly what I had postulated initially.  Trial and error (just keeping the fob out of my pocket for a few months) now seems to validate this theory.  Here are the safety concerns generated by the poor engineering of this design: 1.  A single press of a single button on the fob is all that is needed to initiate a remote start, setting the scene for an unintended self start.  The safety implications delineated in my initial complaint, cited above, are obvious.  I have had multiple vehicles with remote starts; they required multiple simultaneous buttons to be pressed and/or multiple presses on the button(s). 2.  How could Toyota have resolved the problem, as reported in their letter to me?  I cannot help but doubt their integrity regarding this potentially-serious safety concern.  (Please note:  the data below applies to the first of many incidents of unintentional self starting.)","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"RAV4 PRIME","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11427997,"manufacturer":"Toyota Motor Corporation","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/05/2021","dateComplaintFiled":"08/06/2021","vin":"JTMAB3FV2MD","components":"STEERING,LANE DEPARTURE,FORWARD COLLISION AVOIDANCE","summary":"I was driving on US1 near Dover, DE towards 307 South Boardwalk avenue unit 202, Rehoboth beach, Delaware, 19971. I was driving at around 60 mph and following the traffic flow. I suddenly could not steer the car, the car swayed to the left, hit the curb and came to a stop after I applied breaks. On reviewing its safety issues, I came across this article. https://www.motorbiscuit.com/the-2021-toyota-rav4-prime-is-dangerously-bad-at-emergency-steering/","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"RAV4 PRIME","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11422280,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/25/2021","dateComplaintFiled":"06/25/2021","vin":"JTMAB3FVXMD","components":"FUEL/PROPULSION SYSTEM","summary":"Measuring from when the \"low fuel\" light comes on, our RAV4 Prime is only accepting 10 gallons of gasoline when refueling (car is advertised having a 14.5 gallon tank).  This results in us having to fill up every 400 miles when it should be closer to 600 miles.  Complained at least four times to the dealership and escalated with Toyota HQ - Toyota engineers acknowledged they have seen this trend from other RAV4 Primes out in the field, but are deeming 10 gallon fill-ups a \"normal\" characteristic of the car.  This is bait-and-switch false advertising and an infuriating quality failure by Toyota.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"RAV4 PRIME","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11419810,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/06/2021","dateComplaintFiled":"06/06/2021","vin":"JTMFB3FV8MD","components":"FUEL/PROPULSION SYSTEM","summary":"The Drive to Empty estimation of remaining miles is not accurate. Regularly shows less miles than actual for HV mode.  For example, after fuel fill up, the display read 508 miles DTE. I drove 38 and then it read 448. It should have said 470, thus it had a 22 mile discrepancy. 1 or 2 miles is fine, but an over 5% difference is not.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"RAV4 PRIME","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11418659,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/24/2021","dateComplaintFiled":"05/26/2021","vin":"JTMFB3FV3MD","components":"UNKNOWN OR OTHER","summary":"A few months ago I experienced multiple instances of my car self-starting while parked in my garage.  I contacted the dealer and then Toyota.  In April I received an email/letter stating that the problem had been corrected.  However,  just this week the problem returned, starting twice two days ago.  I have just notified Toyota again and await a response, but due to the safety implications of this issue I am notifying the NHTSA.  The safety implications of a car starting without provocation are obvious; for example, a child could climb inside and move the gear lever; should the vehicle's EV mileage be unavailable, thus starting in hybrid mode, CO--especially in a closed garage--would be of major concern.  The April 23 letter that I received from Toyota stated that it had solved the problem, thus verifying the problem's existence:  \"Dear LAUREL BECKER: We are writing in regard to your request for support with the Toyota app. We are happy to confirm that your concern has been resolved. We have sent you a reset password link titled \"Your Password is Ready to Reset\" just in case you need it to gain access.  Please reset your password, then log back in to the app. We apologize for the inconvenience and thank you for your patience.\"  By the way, I never received the password link but did not follow through, as I had no trouble logging in to my account.  The vehicle has had no inspections for this issue.  There were no warnings, other than the after-the-fact notification that the car had started remotely.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"RAV4 PRIME","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11405264,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/13/2021","dateComplaintFiled":"03/28/2021","vin":"JTMAB3FV3MD","components":"FUEL/PROPULSION SYSTEM","summary":"DURING ITS FIRST FUEL TANK FILL-UP (AT 909 MILES, ON 3/14/2021), NEW 2021 RAV4 PRIME SE FUEL TANK ACCEPTED LESS THAN THE EXPECTED AMOUNT OF GASOLINE. STARTING AT NEAR-EMPTY, ONLY NINE (9) GALLONS WAS ACCEPTED. AT THE SECOND FILL-UP (ON 3/22/2021), ONLY FOUR GALLONS COULD BE ADDED, AND THE FUEL NOZZLE WAS EJECTED FROM THE TANK, SPILLING GAS. SECOND ATTEMPT COULD NOT ADD ANY MORE GAS.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"RAV4 PRIME","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11395499,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/08/2021","dateComplaintFiled":"02/09/2021","vin":"JTMCB3FV8MD","components":"SERVICE BRAKES","summary":"I AM EXPERIENCING INCONSISTENT BRAKE FEEL AFTER ABS ACTUATION DURING SLOW AND STEADY APPLICATION OF THE BRAKES ON ROUGH OR SLICK ROAD SURFACES. STOPPING DISTANCES ARE INCREASED COMPARED WITH MY EXPECTATION FOR A GIVEN PEDAL FORCE. PLEASE NOTE THAT THE 2010 TOYOTA PRIUS HAD A SIMILAR ISSUE, AND A RECALL WAS ISSUED UNDER NHTSA CAMPAIGN 10V039000.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"RAV4 PRIME","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11388815,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/13/2021","dateComplaintFiled":"01/19/2021","vin":"JTMEB3FVXMD","components":"FUEL/PROPULSION SYSTEM","summary":"CAR HAS 750 MILES FROM NEW. FUEL GUAGE DISPLAY 3/4 FULL WHEN TANK IS ACTUALLY  FULL.. CAUSES OVERFILLING AND LACK OF TRUST IN GUAGE READING.  ALSO CAUSES CHARCOAL FILTER TO FILL WITH GAS. CAUSING IT TO FAIL.  IN ADDITION CHECK ENGINE LIGHT TO DISPLAY GENERATING NUMEROUS FAULTS COMES.  ALL REQUIRE IMMEDIATE DEALER ATTENTION. NO DRIVE CONDITION.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"RAV4 PRIME","manufacturer":"Toyota Motor Corporation"}]}]}