{"count":181,"message":"Results returned successfully","results":[{"odiNumber":11749249,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/09/2026","dateComplaintFiled":"07/09/2026","vin":"JTEAAAAH4MJ","components":"UNKNOWN OR OTHER","summary":"The center console has cracked and has sharp corners causing an increased risk of injury. Also may cause one to jerk the wheel if placing their elbow down and not expecting the sharp corner.   No accident occurred as of yet, but could if someone else were to be driving my car and place their arm down on the center console. I have to place my arm down a certain way to avoid getting poked. Just wanted to report this as I am not sure if other owners have reported similar issue with their center console developing sharp edges.   Would probably be similar to NHTSA campaign number 26V368000","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11749273,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/08/2026","dateComplaintFiled":"07/09/2026","vin":"JTEAAAAHXMJ","components":"UNKNOWN OR OTHER","summary":"Rear passenger side window exploded (shattered) while driving on the Hardy Toll Road in [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11735141,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2026","dateComplaintFiled":"05/01/2026","vin":"JTEAAAAH8MJ","components":"AIR BAGS","summary":"My 2021 VENZA has had an issue with the airbag light coming on. The SRS Airbag Malfunction notification is on when starting the vehicle. Within the first year of having the car I paid to have the system checked and the tensioner and airbag replaced.  Three months later the light came back on. I was told the seatbelt got twisted again. Other vehicles under Toyota have active recalls on Airbag issues currently with this manufacturer. I believe this make and model should be included.  I am currently having to pay another diagnostic fee in 2026 after only having the preowned vehicle two years to figure out why the SRS malfunction notification has come back on.  Of course the light has come on when the vehicle is out of warranty. My safety is at risk if the airbag malfunctions so of course I am taking this notification very seriously. I don't ignore issues like this. Consistent failure in the airbag system is scary. I don't want to have an accident in which the airbag fails. This make and model is not longer being produced but it should be included in Toyota's current airbag recall.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11734838,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/18/2026","dateComplaintFiled":"04/30/2026","vin":"JTEAAAAH9MJ","components":"LANE DEPARTURE,BACK OVER PREVENTION","summary":"This just showed in my 2021 Toyota Venza. I heard that this is is common issue for all Toyota  but was not corrected .","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11729686,"manufacturer":"Toyota Motor Corporation","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/19/2026","dateComplaintFiled":"04/07/2026","vin":"Jteaaaah5mj","components":"ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,SERVICE BRAKES","summary":"While driving under normal conditions and driving into my driveway on Thursday, March 19, I experienced a sudden and temporary loss of braking ability. When I applied the brake pedal, the vehicle did not decelerate as expected. This resulted in a collision with a residential fence at low speed. There were no warning lights or prior indications of a braking issue before the incident. The loss of braking appeared to be momentary, but significant enough to prevent me from stopping the vehicle in time. The vehicle has been regularly maintained and had no known prior brake issues although there are times when the brakes skip when traction is involved. There are also sudden issues with the acceleration. Given the safety risk, I believe this incident may be related to a potential defect in the braking system or electronic control systems.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11729520,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/17/2026","dateComplaintFiled":"04/06/2026","vin":"JTEAAAAH9MJ","components":"UNKNOWN OR OTHER","summary":"While pulling up to a curb to park in residential community, my car suddenly accelerated. It came to a stop after 15\u2019 when I hit the brakes. Fortunately nothing or no one was in front of me. No more incidents have occurred. No warning msgs or lights. No other symptoms. Having dealer diagnose this week.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11728858,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2024","dateComplaintFiled":"04/02/2026","vin":"JTEAAAAH5MJ","components":"VISIBILITY/WIPER","summary":"Windshield suddenly cracked, making two large arcs several feet long. Driving on paved road at 20 mph, no gravel, no other traffic.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11718224,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/15/2026","dateComplaintFiled":"02/16/2026","vin":"JTEAAAAH3MJ","components":"STEERING","summary":"Left side of my heated steering overheated and burned through the leather.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11713374,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/03/2025","dateComplaintFiled":"01/26/2026","vin":"JTEAAAAH0MJ","components":"VISIBILITY/WIPER","summary":"A large crack appeared on the windshield of my 2021 Toyota Venza.  Due to this being a safety issue when driving the vehicle, so I looked into having it repaired by a local shop.  When the Venza was taken to the repaired, the repair shop notified me that the issue didn't originate from a rock/chip.  The issue was with the windshield or the windshield installation.  After a quick Google search, it came to my attention that this is a frequent issue with this year and make.  There are class action lawsuits about this issue.  This needs to be addressed by Toyota.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11699429,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/07/2025","dateComplaintFiled":"11/14/2025","vin":"JTEAAAAH4MJ","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"Primary Control/Head Unit Failure -  I can no longer access any of the electronic functions of the vehicle due to the computer screen failure. The back up camera works, but when the vehicle is in drive, it's nothing but a strobing light trying to connect.  It's a safety concern most at night due to the constant strobe effect coming across the screen every 3 seconds. It draws your attention from the road and/or gives you the impression that something is coming to hit you from the passenger side.  Yes, the vehicle has been inspected and diagnosed by Toyota. Toyota is unwilling to admit their head unit is faulty and want me, the consumer, to pay out of pocket for the parts and the labor.  No, the failure happened without warning. One day it was working fine and the next it was frozen and then \"dead\" with this strobe effect.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11699198,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/10/2025","dateComplaintFiled":"11/13/2025","vin":"JTEAAAAH1MJ","components":"POWER TRAIN,ENGINE","summary":"This report covers 2 events for the same problem.  The first occurred in the spring of 2025 and I did not document the date or time.  The second one occurred on November 10, 2025 @ about 10:15 a.m.  (1)  Last spring my wife was driving the Venza up the street to our residence going a slow rate of speed.  As she approached the house, she took her foot off on the gas and coasted toward the left curb so she could back into our driveway.  At that point, car suddenly surged forward and accelerated toward the curb.  My wife rapidly applied the brake and averted any problem.     (2)  The second event occurred on November 10, 2025 @ 10:15 a.m.  My wife was starting to park at a parking lot in the Tanasbourne Town Center.  She was going to back into a parking spot so she drove forward going slightly left.  Then, with the car still in drive, the car surged forward.  She quickly stepped on the brake and the car stopped abruptly.  (She was angling the car and was about ready to stop and put the car in reverse when this happened)  Again, with her quick response braking, she was able to avert hitting person or thing.   As to which component or system failed, there appears to be a random malfunction of sensors or perhaps the CPU...something that is calling for full throttle when the gas petal is not pushed.  The safety risk is possible harm to the driver, outside property, or the worse situation would be harm to pedestrians that might be in the way of the car.  We have not been able to reproduce the problem.  The same maneuvers have been repeated 100's of times without incident.  As of this writing, the vehicle is being taken to the Toyota dealer to have the oil changed and at that time they will be asked to do a thorough inspection of the systems that might cause this, check for any recorded malfunctions, etc.  To the best of our knowledge, there were no warning lamps or messages that appeared.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11698720,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/03/2025","dateComplaintFiled":"11/11/2025","vin":"JTEAAAAH5MJ","components":"ELECTRICAL SYSTEM,VISIBILITY,BACK OVER PREVENTION","summary":"The infotainment system is not consistently working. It is the 12.5 screen-based system that enables the control of numerous features including air conditioning/heating, audio (all radio and satellite radio), backup camera feed, and map/gps display. I see that there is a recall for this system for some Toyota models, however I have not yet received a notification, and I am assuming that it is because my car is a 2021 model. Not having this display makes navigation difficult (as the screen will just turn off suddenly) and control of the cabin environment impossible (i.e. I struggle turning on the AC/Heat as I don't know what the temperature is set to). Why would my vehicle not be included in the recall? What can be done to get this fixed?  I view this as a safey concern as all vehicle safety notifications are posted on the screen (which won't work), all of the systems that are controlled from the screen are not available, and the back up camera display won't work at times.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11694412,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/16/2025","dateComplaintFiled":"10/19/2025","vin":"JTEAAAAH5MJ","components":"VEHICLE SPEED CONTROL","summary":"As I attempted to park in a stall in the parking garage, I turned the steering wheel to the right and aligned the vehicle in preparation to back into the stall. In the split second that I took my foot off the accelerator to put it on the brake pedal in preparation to switch gears, the vehicle surged forward rapidly. I slammed on the brake as hard as I could, fearful that it would hit the car in the stall ahead. Maybe that's an indication that the Emergency Braking System failed, too. I don't know whether it stopped me or me slamming on the brake, but I was within 18 inches of the vehicle in the stall ahead of me. It truly scared me, which is what caused me to search for whether this was a known issue for 2021 Venzas and found that others have had this issue occur.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11690377,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/30/2025","dateComplaintFiled":"09/29/2025","vin":"JTEAAAAH8MJ","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"The infotainment system has failed. It is the 12.5 screen-based system that enables the control of numerous features including air conditioning/heating, audio (all radio and satellite radio) and map/gps display. This system is the focus of a recall on this model car (newer versions) but the issue is the same for this year. Not having this display make navigation difficult, control of the cabin environment impossible. I wonder why this year vehicle was not included in the recall. I have ordered a replacement at a cost of $3,300. This began in May of 2025.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11688955,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2025","dateComplaintFiled":"09/22/2025","vin":"JTEAAAAH9MJ","components":"FUEL/PROPULSION SYSTEM","summary":"I am submitting this complain regarding my 2021 Toyota Venza, which has developed a serious defect involving the fuel system.  Although my vehicle is fairly new, I began experiencing problems with the fuel door not opening properly.  Initially, I could not access the fuel cap, which left me unable refuel in a timely manner.  Soon after, I noticed additional fueling issues:  while attempting to refuel, the gas pump would repeatedly shut off and stop the fueling process.    After taking the vehicle for inspection, it was determined that the actuator responsible for controlling the fuel door and fueling system required complete replacement.  I am concerned this defect represents more than just an inconvenience.  Inability to open the fuel door or complete a fueling cycle can create dangerous situations - such as being stranded without fuel or blocking a fueling station.  Additionally, if the actuator fails while in use, it could interfere with the proper venting of the fuel system.  I have since learned that other Toyota Venza owners are experiencing the same problem with the actuator, suggesting this is not an isolated case but a potential widespread defect.  I request that Toyota investigate this issue and that the National Highway Traffic Safety Administration evaluate whether a safety recall or service campaign is warranted.  2021 Toyota Venza LE  [XXX]  90,0000  Sincerely,  [XXX]  and [XXX]  [XXX]   INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11688001,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/06/2025","dateComplaintFiled":"09/17/2025","vin":"JTEAAAAH1MJ","components":"UNKNOWN OR OTHER","summary":"The rear tailgate is malfunctioning. I was told by dealer it is not covered under any warranty (even extended) this is something that has been reported by others and should be fixed.   As well as having to repeatedly hit the lock or unlock buttons to actually work on the car before it works.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11685220,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/17/2025","dateComplaintFiled":"09/05/2025","vin":"JTEAAAAHXMJ","components":"STRUCTURE","summary":"Indeed, I recently encountered a concerning issue with my 2021 Toyota Venza. The problem manifested in mid-July, during the process of preparing to enter my vehicle. To my dismay, the door refused to open. Despite my repeated attempts to use the keyless entry system, the door stubbornly remained closed. Consequently, I was compelled to resort to using my key fob, which presented its own challenges.  While I would not typically express such frustration, the safety implications of this issue are significant and have become quite inconvenient for me. As a physically disabled individual, I rely on a scooter lift in the rear of my vehicle to facilitate my mobility. This lift allows me to walk to the front of the car while holding onto the side for stability, preventing potential falls.  On the day in question, I  slipped my hand behind the handle of the door to open it and it didn't work. When I attempted to activate the unlock button on my key fob, it failed to respond. Despite my repeated attempts to press the button at least ten times, it remained unresponsive.  By this point, my legs had become increasingly weak, to the extent that I felt a slight loss of balance when using the key. As a physically disabled individual and of an advanced age, I am unable to stand for extended periods. Therefore, this issue has caused me considerable stress and emotional distress.  Upon visiting my local Toyota dealer, I was informed that the repair would incur a cost of approximately $800, which I unfortunately lack the financial means to cover. Consequently, I contacted Toyota\u2019s 800 number to inquire about any special financial hardship programs that might assist me in paying for this repair. Regrettably, I was informed that such programs were not available.  This situation has become increasingly frustrating for me. I find it difficult to reconcile the fact that Toyota has a history of encountering numerous issues with various of its models.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11683461,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/31/1969","dateComplaintFiled":"08/27/2025","vin":"JTEAAAAH2MJ","components":"UNKNOWN OR OTHER","summary":"The rear tailgate squeaking is non stop. Dealer says not covered under warranty however MANY people online complaint of the same issue. This should be fixed by the manufacturer . Manu dealerships say it will cost upwards of 1 thousand dollars","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11680955,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/15/2021","dateComplaintFiled":"08/15/2025","vin":"JTEAAAAH7MJ","components":"STEERING,SERVICE BRAKES, HYDRAULIC,ELECTRICAL SYSTEM","summary":"The contact owns a 2021 Toyota Venza. The contact stated while attempting to start the vehicle, several unknown warning lights illuminated. A dealer was contacted. The contact stated that during the first failure, the vehicle was towed to the dealer to be diagnosed, however the diagnosis was unknown. The contact stated that during the second failure, the steering wheel warning light illuminated, the steering wheel became difficult to turn, and the accelerator and brake pedals seized. The contact turned off and restarted the vehicle, and thirty seconds later, the vehicle operated as intended. The contact stated that during the third failure, the contact became aware that the fuel gauge was not operating properly. After refueling the vehicle, the fuel gauge warning light illuminated. The vehicle was taken back to the dealer to be diagnosed, and the contact was informed that the battery needed to be replaced. The battery was replaced, and the vehicle was repaired. The contact stated that the buttons on her steering wheel and the infotainment system also failed to function as designed. The manufacturer was notified of the failure but offered no assistance. The approximate failure mileage was 57,346.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11671296,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/04/2025","dateComplaintFiled":"07/04/2025","vin":"JTEAAAAHXMJ","components":"UNKNOWN OR OTHER","summary":"I have an issues with the door on drivers side that won't unlock as much as I press the key fob it won't open its 2021 toyota Venza. I am physically disabled and I unable to stand for long. So that means I have to use my key to unlock my doors and I can't stand for too long I can tired and fall. And toyota knows of this issues and they refuse to fix and I don't think  I should pay for something that they know has a defect. It's not fair.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11667971,"manufacturer":"Toyota Motor Corporation","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"06/17/2025","dateComplaintFiled":"06/19/2025","vin":"JTEAAAAH8MJ","components":"AIR BAGS","summary":"I was involved in a no fault accident when an SUV slammed into the back of my Toyota Venza at full speed and pushed me into the left guardrail of the bridge we were driving on. Neither the front airbags or the driver (left) side airbags deployed.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11661931,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/12/2025","dateComplaintFiled":"05/19/2025","vin":"JTEAAAAH0MJ","components":"VISIBILITY/WIPER","summary":"Spontaneous crack in the windshield without any external mechanixal force, such as rock, hale, or any other foreign body.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11647211,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/07/2025","dateComplaintFiled":"03/09/2025","vin":null,"components":"VISIBILITY/WIPER","summary":"I bought this vehicle when new in 2021 and I started to see people complain about the quality of the windshield and how they were getting cracks from rocks on it. I\u2019m [XXX] , and never had a windshield replaced in my life. After seeing people post this, I added windshield coverage to my car. Last year I had a rock hit my windshield and it cause a small star like crack. Right away I called the insurance company and was able to take care of it that day. Few days ago I hear another rock ding. Had nobody in front of me but think it was from the car on the side of me kicked it up. Some time passed and I saw the crack coming down the middle of the next morning it was even longer. From the top of the window down past my camera. I have an appointment for replacement this week. What I was reading seems to be true. Never in my life had I have this happen, had plenty of rocks hit my vehicles over the year. Never had one crack. I know they exist but seeing it form a lot of Venza owners tells you something.  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11637838,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/22/2025","dateComplaintFiled":"01/22/2025","vin":"JTEAAAAH2MJ","components":"VISIBILITY/WIPER","summary":"This morning, I noticed a crack on the windshield of my 2021 Toyota Venza. The car was parked outside in the cold, and it seems like there\u2019s some issue with the Toyota windshields, as it cracked for no apparent reason.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11634640,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/07/2025","dateComplaintFiled":"01/07/2025","vin":"JTEAAAAH0MJ","components":"POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE","summary":"Vehicle at operating temperature, running, in gear and at a stop. Making a left turn into traffic. I release the brake and apply the accelerator, the car rolls out into traffic but no power, I press more and more until it is 100% throttle, all the way to the floor. Then after about 5 seconds the vehicle moves forward. Complete loss of response/power for 5 seconds. Thankfully no traffic coming. This happens a second time with the same circumstances, different location. Press the accelerator, no response, sudden loss of all power, then after 5 seconds it responds. This time there is traffic coming to my driver's side at 50 MPH, I was trying to press harder but it wouldn't respond. There were no warning lights, MIL, sounds or messages. Toyota wants $169.99/hr plus tax to investigate.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11633918,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/26/2024","dateComplaintFiled":"01/03/2025","vin":"JTEAAAAH6MJ","components":"UNKNOWN OR OTHER","summary":"Windshield cracked (apparently from the edge) during highway driving in normal conditions for no clear reason. The windshield has not yet been replaced but replacement is expected to be replaced in the week ending 1/11/25.  Crack appears to start on the passenger side of middle, on the lower edge of the windshield. This area is behind the windshield wipers and is shielded by the hood. The crack extended upwards, then turned towards the drivers side.  The Toyota dealer that sold the vehicle refused to inspect the damage because they do not work on glass. Toyota Brand Engagement, the name of the group that responded to a support request expressly stated that glass is not covered under warranty and there is no current recall on this vehicle. They finished their rejection of my request for help with a suggestion that my insurance should be engaged to repair the failure. I have not engaged my insurance carrier on this.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11629442,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2024","dateComplaintFiled":"12/07/2024","vin":"JTEAAAAH8MJ","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"The Door lock actuators have all systematically failed on the car, so I can lock the doors manually, but anytime an electrical signal is sent to the lock (key fob, putting the car in drive, etc), the door locks do not operate.  It is my understanding this is a known problem by Toyota across many SUV models.  I have left my car unlocked on many occassions \"thinking\" it is locked, and I don't like driving with passengers in the car due to the safety issue of being able to open a door while the car is in motion when I \"think\" it is locked","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11627304,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/25/2024","dateComplaintFiled":"11/25/2024","vin":"JTEAAAAH4MJ","components":"VISIBILITY/WIPER","summary":"With no impact, our windshield cracked. I see many, many other owners of 2021 and later Toyota Venza have had this happen to them. This is clearly a large problem, so I'm hoping that by reporting our incident you will be encouraged to investigate further. Please let me know if you need any additional information, but the key points are that there has been no impact to the windshield that we are aware of, and the windshield cracked while driving.  Thank you for your attention t this matter.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11626244,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/24/2024","dateComplaintFiled":"11/19/2024","vin":"JTEAAAAH7MJ","components":"STRUCTURE","summary":"Windshield  broke for no reason.long Crack across bottom of Windshield.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11621547,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/23/2024","dateComplaintFiled":"10/23/2024","vin":"JTEAAAAH3MJ","components":"EXTERIOR LIGHTING","summary":"I just purchased as 2021 Toyota Venza Limited. The headlight on low beam cast a odd shaped shadow. It is very distracting and often makes you think something is in front of the car. The issue dissappears when headlight are switched to high beam. This is very unsafe and deserves a recall.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11621643,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/08/2022","dateComplaintFiled":"10/23/2024","vin":"JTEAAAAH2MJ","components":"VISIBILITY/WIPER","summary":"Widshield cracked all of a sudden without any reason","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11607890,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2024","dateComplaintFiled":"08/12/2024","vin":"JTEAAAAH6MJ","components":"VISIBILITY/WIPER","summary":"Windshield has severe cracking without being struck by anything","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11605668,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/27/2024","dateComplaintFiled":"07/31/2024","vin":"JTEAAAAH4MJ","components":"UNKNOWN OR OTHER","summary":"Adding to the many complaints about the '21 Venza windshield and the safety issues presented by the easy cracking of the front windshield.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11604106,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/22/2024","dateComplaintFiled":"07/23/2024","vin":"JTEAAAAH8MJ","components":"VISIBILITY/WIPER","summary":"I was driving and my windshield just cracked .  Nothing struck my windshield before incident happened","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11597737,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2021","dateComplaintFiled":"06/29/2024","vin":"JTEAAAAH6MJ","components":"EXTERIOR LIGHTING","summary":"Head lights! Dangerous.  They have blind-spots due to equipment blocking full light vision.  This is my 2nd report to you.  I have not gotten a response.  I think this should be looked into immediately.  I don't care to drive at night because of this blind-spot.  Yes, I have reported this to Toyota and they could not do anything about it because they it from the new type of light bulbs.  Please review, research and respond. Thank you.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"},{"type":"Vehicle","productYear":"9999","productMake":"TBD","productModel":"TBD","manufacturer":"ODI Demo Co"}]},{"odiNumber":11593834,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/11/2024","dateComplaintFiled":"06/12/2024","vin":"JTEAAAAH5MJ","components":"VEHICLE SPEED CONTROL","summary":"Seems like, This is common problems for all the Toyota Venza Car.  After stopping at redlight, If we push the accelerator, It doesn't have a pickup speed as mentioned 7.1 sec from 0-60 miles.  If, car is take on the 45/55 mile from the local road, it may hit by back side of the car. This is really concerning.   Working with the dealer to solve the issue.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11593580,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/10/2024","dateComplaintFiled":"06/10/2024","vin":"JTEAAAAH5MJ","components":"VISIBILITY/WIPER","summary":"Hit by a very small rock. Started with a small fracture about 8 inches long and after 8 hours the crack has multiplied to be about 16-18 inches.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11590306,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/22/2024","dateComplaintFiled":"05/23/2024","vin":"JTEAAAAH6MJ","components":"VISIBILITY/WIPER","summary":"The front glass (windshield) on the passenger side was broken; I got into the car, I turned it on and suddenly I heard a loud clicking noise and dirt came out from the top to the middle, disgonally, I emphasize the car was not moving.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11589614,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/16/2024","dateComplaintFiled":"05/20/2024","vin":"JTEAAAAH3MJ","components":"VEHICLE SPEED CONTROL","summary":"Intermittently my 2021 Toyota Venza will not accelerate.  It feels like it loses power and will not accelerate.  It started in March and has progressively gotten worse.  It happens from a stop and from rolling acceleration.  Toyota dealer Fred Haas Toyota said \"they cannot duplicate the problem\" even though I told them to go look online since this seems to be an ongoing problem.  I do not feel safe in this vehicle since I cannot depend on it accelerating when I engage the fuel pedal.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11589738,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/19/2024","dateComplaintFiled":"05/20/2024","vin":"JTEAAAAH0MJ","components":"UNKNOWN OR OTHER","summary":"Vehicle parked safe place.  When I returned to the vehicle Windscreen at a large crack.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11588852,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/02/2024","dateComplaintFiled":"05/15/2024","vin":"JTEAAAAH1MJ","components":"VISIBILITY/WIPER","summary":"I was driving down the freeway and my windshield unexpectedly cracked. I was not struck by a rock or other object, it cracked out of nowhere.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11587980,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/04/2024","dateComplaintFiled":"05/10/2024","vin":"JTEAAAAH3MJ","components":"VISIBILITY/WIPER","summary":"a small rockchip hit the windshield and caused a crack which quickly began to grow at an alarming rate. the crack grew to about the size of half the windshield in a one day time. The windshield is very surprisingly fragile.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11586267,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2023","dateComplaintFiled":"05/01/2024","vin":"JTEAAAAH3MJ","components":"POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM","summary":"When accelerating from a stopped position, the car fails to go forward. This incident has occurred six times and often seems to be at the worst times, such as pulling into a busy road from a stop sign. The car will start to accelerate and stop with no response from the gas pedal for 3-5 seconds. There have almost been a couple of accidents with this vehicle because of this issue. No check engine light or any light at all came on in the car when this incident occurred. This vehicle has been taking to the dealership and the problem has been mentioned to them, however with no codes to read for the OBDII they claim there is nothing they can do about it.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11586393,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/30/2024","dateComplaintFiled":"05/01/2024","vin":"JTEAAAAH8MJ","components":"VISIBILITY/WIPER","summary":"HUGE crack developed suddenly in windshield.  This is the third repair I have had to make.  This windshield seems to crack easily - even the slightest hit damages the windshield.  With this crack I can feel the separation in the glass.  It\u2019s dangerous.  Doing a simple internet search reveals this as a known issue.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11585350,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/19/2024","dateComplaintFiled":"04/26/2024","vin":"JTEAAAAH5MJ","components":"VISIBILITY/WIPER","summary":"I have been driving this car for over a year and have not had any impact, collision or any kind of accident. Last week I noticed a crack around the windshield. I starts from the bottom, up towards the middle and arcs toward the driver side. There is no point of contact or any indication that a small/tiny rock fell on it. At first I thought it was a rain drop that rolled down on the windshield but after cleaning both inside and outside, I realized it was a crack.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11582767,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/19/2024","dateComplaintFiled":"04/13/2024","vin":"JTEAAAAH3MJ","components":"UNKNOWN OR OTHER,VISIBILITY/WIPER","summary":"Recently while driving on [XXX] in long island New York I got multiple hits by bolder, one bolder made a crack which is almost 18 inches now and increasing. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11579547,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/25/2024","dateComplaintFiled":"03/26/2024","vin":"JTEAAAAH5MJ","components":"VISIBILITY/WIPER","summary":"windshield crack for no resend. no impact at all. car was parked.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11576503,"manufacturer":"Toyota Motor Corporation","crash":true,"fire":false,"numberOfInjuries":2,"numberOfDeaths":0,"dateOfIncident":"01/10/2024","dateComplaintFiled":"03/11/2024","vin":"JTEAAAAH0MJ","components":"ELECTRICAL SYSTEM,SEAT BELTS,VEHICLE SPEED CONTROL","summary":"The crash occurred at 2:50 PM on January 10, 2024 while pulling our 2021 Toyota Venza into a diagonal parking space on a slight upgrade. The vehicle surged over the curb, across the sidewalk and into a brick wall with  gas pipelines attached to it. As this was happening, the driver yelled, \u201cI don\u2019t know what\u2019s happening.\u201d The car then rebounded onto the sidewalk and was turned off quickly because of a gas smell. We exited the vehicle and tried to keep people away from the scene because of the smell. The passenger had great difficulty getting out of the car because the passenger side door was blocked by a tree in the median.  The Fire Department cleared the area, the police interviewed both the driver and the passenger and the gas company arrived to repair the meters and pipes. No citation was issued.  During a call on January 12, 2024 to cancel a pre-paid service agreement, we were referred to the Toyota Brand Engagement Center who interviewed us before forwarding information on to the Toyota Liability Team. Toyota sent a contractual employee to download the information from the vehicle\u2019s computer modules for further analysis by Toyota. On February 20, 2024, Toyota issued a report that stated the vehicle had no defects related to the accident and that the accelerator pedal had been fully depressed prior to impact. The report did not address other information that was provided to individuals investigating the incident, including information about the incident itself, information about a delayed acceleration event several days prior to the incident and notification from the local Toyota dealer the next day that a check engine light had come on around 2:50 the day of the incident followed a minute later by alarms indicating  \u201cairbag failure to deploy\u201d and \u201chybrid system failure.\u201d  The report also did not address the possibility of a problem with the throttle system, specifically the accelerator sensor.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11575422,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/04/2024","dateComplaintFiled":"03/04/2024","vin":"JTEAAAAH2MJ","components":"VISIBILITY/WIPER","summary":"I recently bought this car and without any reason have a Crack on my windshield I have read many people who have had similar issues and gets worse after replacement having to replace their windshield many times. I am concerned at the safety of the cars windshield and its defect nature. Also have issues with visibility with wipers not clearing rain effectively on the drivers side.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11569880,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/30/2024","dateComplaintFiled":"02/05/2024","vin":"JTEAAAAHXMJ","components":"UNKNOWN OR OTHER,VISIBILITY/WIPER","summary":"winsheild cracked out of no where. Driving on I95","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11570053,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/03/2024","dateComplaintFiled":"02/05/2024","vin":"JTEAAAAH3MJ","components":"VISIBILITY/WIPER","summary":"Toyota 2021 Venza has faulty windshield glass the prematurely cracks under no external impact. In fact, the car was parked and when I came back, there was a crack on the windshield. Several owners have reported similar issue with similar failure patterns mode. There's also pending class action law suit for this issue.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11563852,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/24/2023","dateComplaintFiled":"01/05/2024","vin":"JTEAAAAH7MJ","components":"ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,SERVICE BRAKES","summary":"It's its been about 4 times for myself and twice for my husband.  When pulling out of parking lot onto busy street making a right hand turn, the car failed to accelerate so that I can merge onto the street.  I almost got reareded twice because of this not being able to get up to speed.  I have taken it to the dealer twice.  The first time they told me there was a computer recall so he would do the update and it if it happened after that to bring it in. We'll it's happened many more times.  And the dealer can't tell me what it is.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11561280,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/17/2023","dateComplaintFiled":"12/21/2023","vin":"JTEAAAAH4MJ","components":"UNKNOWN OR OTHER,VISIBILITY/WIPER","summary":"My windshield cracked and was replaced twice for some unknown reason. First in 2021 and now 2023.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11560798,"manufacturer":"Toyota Motor Corporation","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/15/2023","dateComplaintFiled":"12/18/2023","vin":"JTEAAAAH8MJ","components":"UNKNOWN OR OTHER,SERVICE BRAKES","summary":"I was parking my car in a parking lot very slowly (1 mile/hr, or less). My foot was on the break paddle, and I just turned into a parking spot. Suddenly, I heard huge acceleration noise and the car surged forward so rapidly,  so powerfully on its own, and totally lost control. Then the break did not work at all. There are bushes in front of the parking spot and it is on top of a retaining wall with side walk road below. The crazy lost controlled car run through the bushes and jumped down from the top of the retaining way onto the side walk road. It hit the railing of the side road and then slowed down.  I then gained the control of the car as the break back to work. The car is badly damaged and several parts falling down when it jump down the retaining wall. It was so terrified and I though I will die. And if someone was walk in the side road at that moment, they will be killed. I am still shaking when think about what was happen. Luckily, no one was there.  I bought the car in Jan. 2022, brand new, only 8 miles used. Now it has around 14,000 miles on it. *** In Sept. 2022, Someone also posted very similar incidence for Toyota 2021 Venza in Toyatonation.com  Discussion starter \u2022 #1 \u2022 Sep 3, 2022  soshima Has this happened to anyone else who owns a 2021 Venza?  As I was slowly pulling in (going about 2 miles or less) to a perpendicular parking spot at my apartment complex, I took my foot off the accelerator, all the sudden my car lunged forward and rapidly accelerated forward on its own.  It was completely terrifying to have the car take over. The car jumped the curb and went down a hill and I crashed head on into a two story garage at my apt complex. I saw a \"MALFUNCTION\" on the dashboard and the air bags did not deploy. I injured my back, neck and right arm.  My car that only has 9K miles on it, was completely totaled. Toyota's Product Liability Dept - 3rd party engineers inspected the electronic data recorder. and car I'm awaiting the final report from Toyota.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11556181,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/19/2023","dateComplaintFiled":"11/21/2023","vin":"JTEAAAAH0MJ","components":"VISIBILITY/WIPER,FORWARD COLLISION AVOIDANCE","summary":"A small crack appeared on the windshield driver side of vehicle. I have no recollection of any items or debris hitting the car and damaging it. I then searched online and found there have been many registered instances of this specific car model windshield (2021 and newer) either easily cracking or seemingly cracking under no impact.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11555958,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/11/2022","dateComplaintFiled":"11/20/2023","vin":"JTEAAAAHXMJ","components":"POWER TRAIN","summary":"On a trip out of town,  after cruising for 3 hours on I-65, The drive power suddenly stopped and stuttered. The announcement screen started flashing a jumble of messages which only added to the hazard. First message was \" Your feet are on the brake and accelerator.\"  My feet were on the floor. We were on cruise control. I put on the emergency flashers to warn traffic not to run into us.  The highway ran through a water filled swamp with the shoulder too narrow to be safe. I eased off on the power and pulled off the next exit which was a half mile away and coasted to a stop in a parking lot. It appeared to be overheating in the motor drive so we let it cool while locating a dealer. We struggled to get to the dealer, half mile at a time with pauses to cool. Dealer tech found the coolant for Motor drive was gone. Said there was a pinhole in the radiator. Said they did not have a replacement. Called all over. No replacement in US. Discovered there was a national back order for this part.  A number of these radiators had failed. We were stranded, our trip aborted and 200 miles from home. The tech resorted to a JBWeld repair of the radiator & supplied us with 2 gallons of Toyota pink coolant and we made it back home. The local dealer reported the national back order had increased.  We have had no further problem until today. Checking under the hood, we found that the motor drive coolant was down near the danger point. We filled it back up and will be checking it daily until it is repaired.  This incident brought to light the following engineering deficiencies: No warning of loss of coolant. This is a critical system point of failure which could cause a fatal incident which would be attributed to \"Loss of Control.\" False and distracting messages flashed on announcement screen, compounding the danger of sudden total and erratic loss of drive power in highway traffic. The Vehicle Diagnostic Report stated \"Coolant Pump\"A\" Component Internal Failure.\"  Obviously false also.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11553376,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/03/2023","dateComplaintFiled":"11/03/2023","vin":"JTEAAAAH1MJ","components":"ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM","summary":"On three separate occassions, when applying the gas pedal, the car did not immediately accelerate. One time I was pulling out across two lanes of traffic and the accelerator was to the floor and nothing happened for about 5 seconds. The last time happened today, 11/3/23, leaving a gas station entering traffic. I hit the gas pedal and it was 3/4 the way down before the car moved which, once again, could have caused a accident pulling out into traffic. I took the car into Jones Junction with the complaint and they could not find any issues after allegedly checking the fuel pump. Online other individuals are having the same problem.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11551085,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/20/2023","dateComplaintFiled":"10/20/2023","vin":"JTEAAAAH1MJ","components":"POWER TRAIN,VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM","summary":"- Vehicle was operating as normal. Slowed down to a complete stop as normal. When attempting to accelerate from stop, vehicle had no throttle response and slowly idled into the intersection. Would press pedal down and nothing would happen. About 5 seconds later, vehicle gained throttle response and took off quickly. Unable to duplicate issue at this time, appears to be intermittent. - Safety was risked due to inability to take off from a stop and being stuck in the intersection for a brief period of time.  - Unable to duplicate problem for dealer to confirm. - Called the dealer and they stated they needed to do a diagnostic, but it needed to be in a failed state. It is not currently in a failed state. If it was in a failed state, I\u2019m unsure how I would get it to the dealer for inspection as the issue is lack of throttle.  - No warning lamps or other symptoms prior to the failure.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11541313,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/28/2023","dateComplaintFiled":"08/28/2023","vin":"JTEAAAAHXMJ","components":"EXTERIOR LIGHTING","summary":"HELP! I just purchased a pre-owned Toyota Venza 2021 Limited. I like the car but I went out tonight for the first time at dark and used the head lamps. Something's wrong! The low beams don't shine far enough down the road, there is a distinct cut off between dark and light, like you are looking under a shade. Plus there are dark spots in the light near the edge, especially on the left side and they follow the headlights while you are driving. It is so distracting and dangerous. I swerved a couple of times because I thought there was an animal in the road. The stark cut off between light and dark is like a straight line and the shadows are ridiculous! How could this design have passed safety tests! This makes me sea sick and scared bc I can't see more than 15 - 20' ahead of me! Very very dangerous! Please recall this stupid design!","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11538730,"manufacturer":"Toyota Motor Corporation","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/30/2023","dateComplaintFiled":"08/15/2023","vin":"JTEAAAAH6MJ","components":"ENGINE","summary":"On May 30, 2023 at approx. 11:30am I was leaving the car wash located at 2330 Olympic Hwy. N. Shelton Washington.  The automatic bar pushed me through the car wash to the end where it left you.  There was a slight grade downwards to the highway (Olympic Hwy. N.)  I touched the gas peddle slightly and the car surged forward across the SB lane where a car traveling SB had to slam on its brakes to avoid a collision.  My car continued across to the NB lane where it struck a vehicle in the drivers side rear quarter panel.  I had slammed on the brakes but not quick enough to avoid the collision.  The brake was slow to respond when I applied them. I'm thinking what may have happened as this is a gas electric hybrid that the gas engine kicked in instead of the battery when I gently applied the gas peddle which caused it to surge forward.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11536401,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/03/2023","dateComplaintFiled":"08/03/2023","vin":"JTEAAAAH6MJ","components":"UNKNOWN OR OTHER","summary":"When starting from stop, car didn\u2019t respond to gas pedal being depressed. For 3-5 seconds.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11532610,"manufacturer":"Toyota Motor Corporation","crash":true,"fire":false,"numberOfInjuries":2,"numberOfDeaths":0,"dateOfIncident":"06/17/2023","dateComplaintFiled":"07/16/2023","vin":"JTEAAAAH2MJ","components":"AIR BAGS","summary":"On 17th June 2023, while returning home on the WA-9/SR-9 NB, I stopped at the red light where WA-2 was crossing. My wife was sitting with me in the car. One Subaru rammed me from behind. This road has a speed limit of 55 Miles per hour and is a single-lane state highway.  The rear was damaged heavily. I lost control of the vehicle, went into the SB lane, and saw a car approaching me from the opposite direction. I looked right and saw a little space between the car ahead of me and the vehicle ahead of it. I turned right without hitting those two cars and entered the roadside ditch damaging the front. In both cases, the airbag was not deployed, first the ramming from behind and then going into the ditch. Is this normal? Later my insurance declared my car as the \"Total Loss.\"","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11528054,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/20/2023","dateComplaintFiled":"06/21/2023","vin":"JTEAAAAH8MJ","components":"UNKNOWN OR OTHER","summary":"I was driving down the street when I hear a pebble, rubble, hit my windshield. I didn\u2019t think too much of it as that happens from time to time while I\u2019m driving in any vehicle. When I reached the stop light I peeked over and saw a crack of near 12 inches coming from the passenger side to the center of the windshield. I cannot understand how driving at slow speeds on a street and having a pebble hit your windshield cause such damage. I stepped out of my vehicle to inspect and you can see the small area where the pebble hit.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11525270,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/03/2023","dateComplaintFiled":"06/04/2023","vin":"JTEAAAAH2MJ","components":"VISIBILITY/WIPER","summary":"Driving at 45MPH alone on a paved road.  Outside temperature 85F.  Suddenly a crack appeared on the driver side of the windshield (about halfway up from hood).  Crack was initially about 3  to 4 inches long.  By the time I got home (10 miles - about 15 minutes) the crack was 24 inches long and still growing. Failed component: Windshield Risk?  Degraded driver vision, possibility of glass flying into passenger compartment Reproduced:  Not yet, it happened Saturday afternoon. Inspected:  Not yet it happened Saturday afternoon Warning lamps?  No","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11523806,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/23/2023","dateComplaintFiled":"05/25/2023","vin":"JTEAAAAH9MJ","components":"ENGINE,FUEL/PROPULSION SYSTEM","summary":"On numerous equations, when I press on the gas pedal the car does not react from either the hybrid battery or from the engine. I will depress the pedal and the car pauses for a few seconds before it moves forward. This has happened multiple times at different mileages but until this report, I did not think much of it since it was not in a near collision situation.    On two occasions as I am pulling into traffic I will put my foot on the gas and since I get no reaction, the cars coming towards me have been very close to hitting me. One would have been a T bone incident where I would have been hit and another would have been a rear ended situation. Both times, the cars coming towards me had to brake rapidly.   I have taken the issue to the dealer to examine. There have been no warning lamps and it does not happen consistently.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11516717,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/05/2023","dateComplaintFiled":"04/12/2023","vin":"JTEAAAAH0MJ","components":"UNKNOWN OR OTHER,VISIBILITY/WIPER","summary":"FRONT WINDSHIELD STRUCK BY A ROCK CREATING A DIME SIZED CRACK ON THE UPPER DRIVER SIDE WINDSHIELD AND WITHIN DAYS AN APPROXIMATELY ONE FOOT LONG HORIZONTAL CRACK EXTENDED TOWARD THE CENTER","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11510044,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2023","dateComplaintFiled":"03/03/2023","vin":"JTEAAAAH3MJ","components":"ELECTRICAL SYSTEM","summary":"The car has a new type of sunroof (Stargaze) that turns clear or dark. It is operated by the electrical system.  Mine shorted out and makes a buzzing sound if turned on.   This same problem has been reported by many others with this sunroof.  It is a design defect that is prevalent in the Venza.   The Toyota Venza is a low volume vehicle and a very small percentage are equipped with this sunroof, but l have read about many others experiencing this issue in Toyota forums online. The pictures show the roof in clear mode and frosted mode with the shorted out burnt portion.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11509304,"manufacturer":"Toyota Motor Corporation","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/19/2023","dateComplaintFiled":"02/27/2023","vin":"JTEAAAAH4MJ","components":"STEERING,VEHICLE SPEED CONTROL,SERVICE BRAKES","summary":"Forward collision avoidance; automatic emergency braking; adaptive cruise control;  I pulled into a straight-ahead handicapped parking slot to park, going about 1-3mph . There was a handicapped sign in front of me on a newly installed steel pole. I pulled in within inches of the pole. When I tried to engage the brakes, the braking system failed to engage the brakes and slow down the car. The car instead accelerated and would have broken through a store front had the pole not stopped it. I also pushed on the brakes, but nothing happened, the car did not seem to slow down at all, like I had no brakes.  It's like the brakes did not work and the automatic braking did not work either. There was a complete system brake failure. Also, the air bags did not deploy, which I'm surprised with so much front end damage to my car.  So, in a panic to stop the forward acceleration, I  put the car in reverse; after which the vehicle accelerated in reverse out of my control and crashed into a 3-foot concrete wall and another vehicle next to the wall. This crash stopped the vehicle. I had no control over speed of the acceleration, steering of the vehicle, or stopping.  I am concerned about a defect in the brakes and the PKBS braking system. I could have been killed or backed into another person or car killing someone else. The car has been repaired. I did receive a msg about the raider cruise system being on days prior; I didn't know what it meant; it went away and I did not pursue why cruise control was on because I didn't engage it. I am seeking inspection by Toyota and my AAA Insurance rep.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11509336,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/21/2022","dateComplaintFiled":"02/27/2023","vin":"JTEAAAAH8MJ","components":"FUEL/PROPULSION SYSTEM","summary":"The miles do not seem accurate as the tank should hold 14.5 gallons but always register less than 11 gallons when filled. Total miles in that vehicle should be around 552 but has been 479 the last few times. Toyota dealers says not issue. Complaint in with Toyota motor co. I have pictures of this issues which has been going on for a little while but just documented the issue. This is an issue because I don\u2019t know the true mileage I wait til the warning light comes on to fill but that has not been accurate lately. There are no warning lights or anything that there may be an issue with that car.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11508916,"manufacturer":"Toyota Motor Corporation","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"01/19/2023","dateComplaintFiled":"02/24/2023","vin":"JTEAAAAH5MJ","components":"POWER TRAIN","summary":"The contact owns a 2021 Toyota Venza. The contact stated that upon entering her garage at a low rate of speed, her brake pedal failed to operate as needed. The vehicle independently accelerated and crashed through the garage drywall and struck a water line. The air bags did not deploy upon impact. There were two unknown warning lights illuminated. The contact suffered back, head, and neck pain and sought medical attention from her doctor. A police report was filed. The contact's dry wall and water line were damaged as a result of the failure. The vehicle was towed to an independent mechanic where it remained in their possession and had yet to be repaired. The manufacturer was notified of the failure and an inspection was performed on the vehicle; however, the results of the inspection were unknown. The failure mileage was approximately 18,000.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11507719,"manufacturer":"Toyota Motor Corporation","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/13/2023","dateComplaintFiled":"02/16/2023","vin":"JTEAAAAH7MJ","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"I was on the highway, no ice on the road, in a construction zone, going about 50mph. The cars in front of me stopped completely, and the light to warn me to \"Brake\" came on the dashboard to engage the brakes, but the emergency braking system failed to engage the brakes and slow down the car.  I also pushed on the brakes, but nothing happened, the car did not seem to slow down at all, like I had no brakes.  I kept going and crashed into the vehicle in front of me. It's like the brakes did not work and the automatic braking did not work either.  There was a complete system brake failure.  Also, the air bags did not deploy, which I'm surprised with so much front end damage to my car. The brakes also did this last year, and I collided with a vehicle the same way, but there was ice on the road, so at that time, I attributed it to the icy road. Now since these two accidents are so similar, I am concerned about a defect in the brakes and automatic emergency braking system.  I am also worried to own a vehicle with the Automatic Emergency Braking System. I am having the vehicle towed to the dealership to have the brakes looked at.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11506144,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/07/2023","dateComplaintFiled":"02/08/2023","vin":"JTEAAAAH1MJ","components":"POWER TRAIN","summary":"I was at an intersection. Right turn lane, waiting for a green or a hole in traffic to turn right. The light turned green and I lifted up on the brake, turned the wheel to the right, and tried to accelerate into the turn. The car started rolling, and I heard an electric noise (hybrid car), but the car did not accelerate normally. I applied more 'gas' on the pedal, and nothing happened; the car continued to lightly roll. Usually if you press the gas pedal past a point, it will kick in the gas engine with the electric drivetrain, but this did not occur. After approximately 2 seconds, the pedal felt 'normal' and the electric drivetrain accelerated normally. I was OK because traffic had turned green, but if I had tried to find an opening in traffic and turned on the red, after a complete stop, having the acceleration pedal not correctly functioning for 2 seconds would have been highly problematic and not safe at all.  No warning light or beeps. The only noise was an odd electrical sound which was 'not' the normal sound that I hear from the electric drivetrain.  I have not told the dealership yet, but I will during my next appointment. I did find one other posting online which was the exact same description that I experienced. https://www.toyotanation.com/threads/no-acceleration-from-stopped-position.1713347/","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11505613,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/02/2023","dateComplaintFiled":"02/04/2023","vin":"JTEAAAAH2MJ","components":"UNKNOWN OR OTHER","summary":"I heard a crack on my windshield. There were no other vehicles in front or beside me that may have thrown a rock into my windshield. A day later, I noticed a crack in my windshield that is approximately 10\" long extending from the base of the windshield on the passenger side up and towards the middle of the windshield. There seems to be no reason for the crack to have developed. In researching this issue on line, it appears that there have been many complaints about unexplained windshield cracks with the 2021 Venza.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11500315,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/08/2022","dateComplaintFiled":"01/05/2023","vin":"JTEAAAAH5MJ","components":"VISIBILITY/WIPER","summary":"The windshield has cracked 2 times since I bought the car \u2013 1 crack per year.  This is an expensive repair.  In no other vehicle have I experienced windshield cracks so frequently.  Is this windshield thinner than industry norms?         Two times an object has hit the windshield while I was driving.  Initially each impact only caused a chip on the windshield.  Then a 12 inch crack appeared: a) the first crack appeared during the chip repair; b) the second incident's crack appeared 30 minutes after the windshield was chipped.      The latest crack is available for inspection.  The cracks caused no safety issues.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11500065,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/18/2022","dateComplaintFiled":"01/04/2023","vin":"JTEAAAAH2MJ","components":"SEAT BELTS","summary":"Extremely loud seatbelt warning chimes created a hazardous situation by causing a severe distraction, preventing ability to hear traffic, and having no way to correct the situation.  I had a near miss accident while trying to figure out what was wrong, and was forced to make a very dangerous stop on the side of a highway to correct the problem.  The seatbelt warning chime was improperly triggered by a fault in Toyotas programming.    A child briefly plugged their seatbelt into the 'wrong' receptacle in the rear seat.  They quickly realized it was the wrong one and plugged it into the correct receptacle.  After visually and verbally checking with my child that they were properly restrained, we left a parking spot at a shopping center and got almost immediately onto a highway.  The car improperly deduced there was a child in the middle seat because of the brief failed attempt of buckling into the wrong buckle.  And since the buckle was not buckled, it assumed there was an unbuckled child now in the middle rear seat.  After some testing, it seems the only way to clear this alarm is to fully stop the vehicle and open one of the rear doors.  This is how Toyota decided to 'clear' the status of someone leaving the car.  The seatbelt warning system does not begin it's chimes until the vehicle has reached a certain speed, which did not occur until I was on the highway.  The extremely loud chime with no obvious reason created a panic situation.  The child was unable to help in the rear because they did not understand, and would not have been able to safely reach over and buckle the unoccupied seat anyway.  While focused on resolving the intrusive noise, we had a near miss situation.  I was unable to hear any of the safety system warnings over the chimes.  Ultimately I had to perform a dangerous stop on a 65mph highway to get out, and figure out why the car thought there was someone in the rear seat that wasn't there.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11499852,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/30/2022","dateComplaintFiled":"01/03/2023","vin":"JTEAAAAH3MJ","components":"VISIBILITY/WIPER","summary":"Windshield cracked with no reason. Did not drive on highway but a over 10-inch crack appeared nowhere on the driver side. It was the second time our windshield cracked. This is definitely an issue with defective glasses.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11499150,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/27/2022","dateComplaintFiled":"12/28/2022","vin":"JTEAAAAH2MJ","components":"UNKNOWN OR OTHER","summary":"This car is 1.5 years old and this will be the third windshield replacement. Ether nothing hit the windshield or if something did, it was so small and there is a 8 inch crack starting from bottom center side of passenger windshield. The last replacement was only 6 months ago. This glass is either defective or is so weak it continues to crack","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11498644,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/14/2022","dateComplaintFiled":"12/23/2022","vin":"JTEAAAAH6MJ","components":"UNKNOWN OR OTHER","summary":"I received a call from the Toyota service department during a routine oil change.  They indicated that I had severe rodent damage throughout my car.  After doing my own research, I found numerous complaints of similar nature with Toyota vehicles due to the soy based wiring they use.  It creates a safety hazard as rodents (mice) are attracted to the wiring and create nests within the vehicle.  My cost to fix the problem was over $4,500 that my insurance covered, but I still had to pay my deductible.  The job took approximately 3-4 weeks and I was without a vehicle.  The dealership nor the Toyota representative would do anything for me.  The car was only a year old.  I\u2019ve never had anything like this happen to any new vehicles I have purchased.  It seems to be a serious issue with other Toyota vehicles and can be hazardous.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11497161,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/12/2022","dateComplaintFiled":"12/12/2022","vin":"JTEAAAAH6MJ","components":"EXTERIOR LIGHTING","summary":"You just cannot see with these headlights.  I cannot drive the car at night. No crashes but we live in the country with no added light and these light don\u2019t work. This is a proble since we bought the car a year ago.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11495683,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/30/2021","dateComplaintFiled":"12/01/2022","vin":"JTEAAAAH2MJ","components":"EXTERIOR LIGHTING","summary":"Both left and right headlights on this car cast a dark \"shadow\" on the road in front of the car when driving at night.  It only occurs when the headlights are on low beam, the high beam headlights are normal.  Each headlight casts 2 shadows, for a total of 4, which can be seen about 100 feet in front of the car.  They are very distracting at all times, but especially when the car is driven around a corner; it appears something is running across the road in front of the car.  When I have pointed it out to passengers in the car, everyone remarks that it is very distracting and odd.  I told the folks in the service department at the dealership I bought the car from about it, and they turned the headlights on and pulled the car up to a blank wall.  I was with them and we could all clearly see the black shadows on the wall.  It's like there are pieces of tape on the headlight lenses, but there isn't anything visible that would make these shadows.  The service folks at the dealership just scratched their heads and said there was nothing they could do, and so the problem remains.  This car is available for inspection at any time.  There are no warning lamps or messages about the headlights.  I bought this car new in May 2021 and noticed the problem right away.  The dealership looked at it when we took it in for it's first oil change in February 2022, but they did not note it on the service receipt.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11494309,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/14/2021","dateComplaintFiled":"11/20/2022","vin":"JTEAAAAH8MJ","components":"SERVICE BRAKES","summary":"Sometimes when I'm driving the Toyota Venza 2021 downhill and press the brakes they freeze and sound weird without control to stop the car. I think is very dangerous. I reported two times in the dealership but nothing happened.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11493935,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/17/2022","dateComplaintFiled":"11/17/2022","vin":"JTEAAAAH4MJ","components":"UNKNOWN OR OTHER","summary":"I have had to replace the windshield 5 times in the last two years. The windshield cracks with just the slightest impact to the windshield from small debris on the highway that should not typically damage the windshield in such a way. All replacement windshields have been ordered directly from Toyota and all have had this issue.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11489561,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/15/2022","dateComplaintFiled":"10/17/2022","vin":"JTEAAAAH4MJ","components":"VISIBILITY/WIPER","summary":"windshield cracking when i hit a \"hard Shell\" BUG on the interstate...Not a rock, nor a stone, but a bug!...Nobody around the vehicle in the middle of nowhere...;in broad daylight...going to cost me a high deductable because it cracked right in the line of vision for the driver...total replacement required...Toyota wont stand behind their product ...this windshield is way too soft...!!!","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11489293,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/14/2022","dateComplaintFiled":"10/14/2022","vin":"JTEAAAAH8MJ","components":"VISIBILITY/WIPER","summary":"A crack in the windshield  appeared at approximately 13,000 on June 20, 2022. It appeared after a short local trip-seemingly out of no where.   Initially the crack was about six inches long, ending at the bottom of the window pane. Minutes later, the crack continued an additional foot.  The crack has continuted to grow and on 10/14/22 is in excess of 2 feet long, with approximately 19,000 miles.  The windshield had been out of stock since July, 2022 when I initiated an insurance claim. It is now scheduled to be replaced  on 10/24/22.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11484848,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/16/2022","dateComplaintFiled":"09/16/2022","vin":"JTEAAAAHXMJ","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"2021 Toyota Venza while being driven while merging onto the highway, the vehicle lost all braking power causing my wife to almost cash into the car in front of her. The vehicle was moving between 50 to 55 miles per hour. Once the vehicle was pulled over, the dash was displaying these error messages: Pre-Collision System Malfunction; Braking Power Low/Visit your Dealer; Check Engine; and Secondary Collision Brake System Malfunction. This caused my wife to be stranded on the side of the highway. The vehicle has 24,811 miles on it. The vehicle had to be towed to the Toyota dealership. This is the second time this happened. The first time this happened was about 20 months ago when I had just bought the vehicle new and put about 400 miles on it. The first time the dealership said they could not find anything wrong with it.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11484311,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/31/2022","dateComplaintFiled":"09/13/2022","vin":"JTEAAAAH6MJ","components":"UNKNOWN OR OTHER","summary":"windshield cracked 8 inches when a small object hit it.  u want even traveling close behind any vehicle. It was on a surface street and not the freeway.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11482919,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/13/2022","dateComplaintFiled":"09/05/2022","vin":"JTEAAAAH5MJ","components":"STRUCTURE","summary":"Unknown","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11482736,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/03/2022","dateComplaintFiled":"09/03/2022","vin":"JTEAAAAH5MJ","components":"STRUCTURE","summary":"Unknown","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11482685,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/02/2022","dateComplaintFiled":"09/02/2022","vin":"JTEAAAAH5MJ","components":"STRUCTURE","summary":"Unknown","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11482440,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/19/2022","dateComplaintFiled":"09/01/2022","vin":"JTEAAAAH9MJ","components":"SERVICE BRAKES, HYDRAULIC,VEHICLE SPEED CONTROL","summary":"The contact's mother owns a 2021 Toyota Venza. The contact stated that while she was driving in traffic and slowing down to 10 MPH with her foot on the brake pedal, the vehicle unintendedly accelerated with a jolt. The contact stated no warning light was illuminated. The unintended acceleration had occurred on several occasions. The contact had taken the vehicle to a local dealer who diagnosed the vehicle and stated that the failure was caused by driver error. The dealer stated that the vehicle information showed that both the brake pedal and accelerator pedal had been depressed simultaneously. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 15,000.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11481780,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/29/2022","dateComplaintFiled":"08/29/2022","vin":"JTEAAAAH9MJ","components":"SERVICE BRAKES","summary":"After Traction Control recall firmware update was completed, my vehicle now turns on the parking break randomly when coming to a stop while still in drive.  The vehicle says time for maitenance with aprox 5,500 miles before service required.  Remote services no longer connecting.  The firmware update to correct traction control not turning on automatically at vehicle startup has caused other electrical features to fail/malfunction.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11481133,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/25/2022","dateComplaintFiled":"08/25/2022","vin":"99999999999","components":"VISIBILITY","summary":"2021 TOYOTA VENZA. CONSUMER WRITES IN REGARD TO THE WINDSHIELD DESIGN CAUSING A BLIND SPOT.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11481201,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/16/2022","dateComplaintFiled":"08/25/2022","vin":"JTEAAAAH0MJ","components":"VISIBILITY","summary":"The contact owns a 2021 Toyota Venza. The contact stated that on two separate occasions the front windshield cracked. The contact stated that the first time he noticed the crack was ten days after the vehicle was purchased. The vehicle was taken to the dealer where the windshield was replaced however, the contact stated that the second time his wife was seated on the passenger side when she noticed that the windshield started to crack. The vehicle was taken to the dealer where the dealer had taken photos of the windshield and sent them to the manufacturer. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened and the contact was advised to contact the NHTSA Hotline. The failure mileage was approximately 11,500.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11479498,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/15/2022","dateComplaintFiled":"08/16/2022","vin":"JTEAAAAH4MJ","components":"VISIBILITY/WIPER","summary":"Windshield cracked on its own","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11479397,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/13/2022","dateComplaintFiled":"08/15/2022","vin":"jteaaaah2mj","components":"UNKNOWN OR OTHER,VISIBILITY/WIPER","summary":"Windshield crack development possibly from an unnoticed very small impact. On August 13, 2022 we noticed a crack from center passenger side bottom edge arcing up and towards the driver side.  No impact was ever noticed, heard, or seen.  Upon close inspection there appears to possibly be a small/micro impact point that should not result in the development of a crack.  This affects safety due to visibility issues.  Insurance claim filed but not inspected or repaired.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11479261,"manufacturer":"Toyota Motor Corporation","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"07/28/2022","dateComplaintFiled":"08/14/2022","vin":"JTEAAAAH0MJ","components":"AIR BAGS,VEHICLE SPEED CONTROL,SERVICE BRAKES","summary":"As I was pulling in slowly (going about 2 miles or less) to a perpendicular parking spot at my apartment complex, I took my foot off the accelerator to brake. And all the sudden my car lunged forward and rapidly accelerated forward on its own. It was completely terrifying to have the car take over. The car jumped the curb and went over a hill. I couldn't stop the car and I crashed head on into a two story garage. I saw a \"MALFUNCTION\" on the dashboard and the air bags did not deploy. I injured my back, neck and right arm. My new car that only has 9K miles on it was completely totaled. Vehicle is scheduled to be inspected by Toyota's Product Liability Department - 3rd Party Engineer. The only other time I was concerned about the vehicle was about 5 months ago, I was at a stop sign and when I pushed on the gas, the car felt like it lost acceleration power, but then it was fine after that so I didn't think anything of it. Vehicle is available for inspection for a very limited time (probably within 1-2 weeks of this post), after Toyota inspects it, it will be going to the salvage yard. If you want to inspect it, please contact me ASAP.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11477342,"manufacturer":"Toyota Motor Corporation","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"05/07/2022","dateComplaintFiled":"08/03/2022","vin":"JTEAAAAH8MJ","components":"STEERING,AIR BAGS","summary":"It was raining, I was driving in the far left lane next to the center divider. I noticed the car in front of me drive through a significant collection of water that was the width of the entire lane. I was unable to switch lanes, so I slowed down and went through the water as well. As soon as my Venza came to the collection of water, my steering wheel locked up. I was unable to direct the car in the opposite direction of the pull. I was not able to move the steering wheel at all. The car continued to go in it\u2019s own direction, despite me pumping the brakes. The Venza spun out, hit another car before it crashed into the concrete center divider. As a result I smashed my head on the driver\u2019s side window. My driver\u2019s side air bags NEVER deployed. No air bags in the entire car deployed. After hitting the center divider my car ended up in the car right lane. My car was towed from the scene of the accident, it was not drivable. The insurance adjuster originally totaled the car, then they changed their minds and said the car can be fixed. It\u2019s been 3 months and my car is still in the shop. There were no warning lights, it was a brand new car, I had it less than 6 months. I could have died, other people could have died. If the steering wheel didn\u2019t lock up I could have easily maneuvered through the water, like the car did I front of me and like I have done many times in the past with my previous vehicles. If the driver\u2019s side air bag deployed I wouldn\u2019t have suffered such a bad concussion requiring medical attention, neurologist, loss of work and loss of pay.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11476591,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/12/2021","dateComplaintFiled":"07/29/2022","vin":"jteaaaah6mj","components":"UNKNOWN OR OTHER","summary":"Within the the past 2 years of having my Venza, I had to switch the front windshield 3 times. I believe this is a safety concern because the smallest impact will cause a big crack in the windshield. Two out of the three times that has happened to me I was not driving in a zone of more than 50mph.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11476307,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/08/2022","dateComplaintFiled":"07/28/2022","vin":"JTEAAAAHXMJ","components":"UNKNOWN OR OTHER,VISIBILITY/WIPER","summary":"I came out to get in my vehicle and observed a large crack beginning in the heat band along the bottom of the windshield. I was not aware of anything that hit my windshield to cause such a significant crack. After observing where the crack begins, it appears to have just split and cracked. A clear point of impact is not apparent.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11476375,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"04/16/2021","dateComplaintFiled":"07/28/2022","vin":"JTEAAAAH4MJ","components":"SEATS","summary":"The contact owns a 2021 Toyota Venza. The contact stated there was a default in the driver's seat and the lumbar function needed to be adjusted numerous times. The contact stated the bottom of the driver seat was not aligned properly with the steering column. There were no warning lights illuminated. There were pains in the driver's body that caused it to be pinned to the right while driving.  The contact received medical treatments for the pains. The vehicle was not diagnosed and it was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 40,000.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11475362,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/30/2020","dateComplaintFiled":"07/22/2022","vin":"JTEAAAAH6MJ","components":"VISIBILITY","summary":"The contact owns a 2021 Toyota Venza. The contact stated while driving 30 MPH, an unidentified part fell from the vehicle ahead and struck and cracked the windshield. The vehicle was taken to the dealer where they replaced the front windshield. The contact stated that weeks later another similar event occurred. The windshield was replaced; however, the windshield was cracked by another foreign object. The dealer nor the manufacturer was not contacted or notified of the failure. The approximate failure mileage was 10.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11475057,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/20/2022","dateComplaintFiled":"07/21/2022","vin":"Jteaaaah6mj","components":"EXTERIOR LIGHTING","summary":"Rear turn signal location is not easily visible in many traffic situations when being followed in traffic. Signals get snow covered quickly and markers are not visible from the side views. Rear signals are located very low on the rear bumper. Signals are small in size. There is also a recall on the failure of the signal on some of the 2021 Venzas that is concerning.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11474555,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/15/2022","dateComplaintFiled":"07/18/2022","vin":"JTEAAAAH7MJ","components":"VISIBILITY/WIPER","summary":"My windshield was hit by a small rock about 2 inches from the bottom. This spread into a crack at least a foot long that curves across the windshield.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11474581,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/16/2022","dateComplaintFiled":"07/18/2022","vin":"JTEAAAAH4MJ","components":"POWER TRAIN,ELECTRICAL SYSTEM,ENGINE","summary":"While driving, vehicle suddenly lost all engine and electrical power and steering locked up.  Fortunately I was stopped at a light at the time.  Car restarted after I shifted into park and started in normal manner.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11474269,"manufacturer":"Toyota Motor Corporation","crash":true,"fire":false,"numberOfInjuries":2,"numberOfDeaths":0,"dateOfIncident":"07/14/2022","dateComplaintFiled":"07/16/2022","vin":"JTEAAAAH0MJ","components":"VEHICLE SPEED CONTROL,UNKNOWN OR OTHER,SERVICE BRAKES","summary":"as I attempted to turn left in the parking lot of a strip mall with several restaurants, my engine suddenly revved and accelerated and despite pumping the brakes several times I could not slow it down or stop it.  As a result I slammed into a concrete berm, kept going and crashed through the glass doors of a coffee shop/restaurant, continued on and the car did not stop until it hit a metal counter.  Fortunately I was not hurt, nor did I kill anyone, although I was told two workers went to the hospital with bruises and lacerations on their legs.  Since I was unable to stop the car, not only was my life at risk, but anyone who crossed my path or who was in the coffee shop could have been crushed.   The police came, made a report and had my car towed to their impound lot.  The problem has not been reproduced or confirmed by a dealer or independent service center as of yet.  .  My insurer will have the car towed to a preferred repairer and they will inspect the car to determine whether it's repairable. I have asked them to check what made the car suddenly accelerate.   I was informed at the police lot that they expect the car will be towed and inspected on Monday, 7/18/22.  The accident occurred on 7/14/22.  The vehicle has not yet  been inspected by the manufacturer, police, insurance representative or others.  There were no warning lamps, messages or other symptoms of the problem prior to the failure.  The vehicle is available for inspection upon request.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11473929,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/14/2022","dateComplaintFiled":"07/14/2022","vin":"JTEAAAAH3MJ","components":"VISIBILITY/WIPER","summary":"The windshield inexplicably cracked. The outside temp was 78 degrees, it was sunny and I was driving with no traffic or other cars at all on the road. There is no sign of a rock strike or any object impact to the windshield.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11472145,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2022","dateComplaintFiled":"07/02/2022","vin":"JTEAAAAH2MJ","components":"UNKNOWN OR OTHER","summary":"Windshield just cracked with nothing hitting it. It literally just split from the bottom and is getting worse with only 24 hours.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11471845,"manufacturer":"Toyota Motor Corporation","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/30/2022","dateComplaintFiled":"06/30/2022","vin":"JTEAAAAHXMJ","components":"AIR BAGS","summary":"My wife was in involved in a crash where a person ran a red light and she broadsided a truck which flipped over. The front end of our 2021 Toyota Venza was destroyed see photo which I uploaded. The airbags in our car did not deploy at all.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11471029,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/26/2022","dateComplaintFiled":"06/26/2022","vin":"Jteaaaahxmj","components":"VISIBILITY/WIPER","summary":"Cracked windshirld","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11467021,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/15/2022","dateComplaintFiled":"06/01/2022","vin":"JTEAAAAH6MJ","components":"VISIBILITY","summary":"The contact owns a 2021 Toyota Venza. The contact stated that the windshield started to crack at the base and extended to the driver\u2019s side. The contact stated that the crack had expanded significantly. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 5,000.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11466873,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/23/2022","dateComplaintFiled":"05/31/2022","vin":"JTEAAAAHXMJ","components":"VISIBILITY/WIPER","summary":"Windshield cracked extremely easily, small pebble cracked more than half my windshield. People also reporting theirs cracking from just sitting.  (have never seen this happen in other cars I\u2019ve owned) many other people owning 2021 Venza are having same issue. Already called Toyota Corperate to inform them of issue.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11465647,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/21/2022","dateComplaintFiled":"05/22/2022","vin":"jteaaaah7mj","components":"VISIBILITY/WIPER","summary":"Car has a windshield crack starting at the rubber seal into the windshield approx.7 inches. It happened while sitting. It hadn't been driven.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11464934,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/30/2022","dateComplaintFiled":"05/17/2022","vin":"JTEAAAAH9MJ","components":"UNKNOWN OR OTHER","summary":"Windshield crack. Known that 2021 Venza windshield prone to crack. Impaired vision and possible hazard. Class action lawsuit filed against Toyota.  This appeared first 7 days of purchase.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11465006,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/16/2022","dateComplaintFiled":"05/17/2022","vin":"JTEAAAAH6MJ","components":"VISIBILITY/WIPER","summary":"I purchased my car on Dec. 21, 2021 and on March 12, 2022, a small pebble hit the driver side windshield on the lower side and created a small ding.  By the next day, the windshield had a 30 inch crack across the drivers side in an arch toward the top center.  It took until April 19, 2022 before the replacement windshield could be installed due to back order.  My drivers visibility was terrible with sun glare on this crack.  I had to pay my deductible to have it replaced.  On May 16, 2022, as I was driving down the highway another small rock apparently hit the passengers side lower part of the windshield, but this time it shattered the glass so hard that a hole was formed and shards of glass shot out all over my dash.  The crack went two ways up toward the top center in another arch.  This scared me so bad I was shaking.  Now my car is not safe to drive and I don't know how long it will take to have this OEM windshield replaced yet again.  There is something wrong and now I am seeing that there are many more people with this same problem.  There is also a class action lawsuit against Toyota for knowing the windshields are bad and refusing to do anything about it.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11464546,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/02/2022","dateComplaintFiled":"05/13/2022","vin":"JTEAAAAH6MJ","components":"VISIBILITY/WIPER","summary":"Arch shaped crack in front windshield starting on passenger side reaching across to driver's side. No impact or other trauma to the windshield.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11464170,"manufacturer":"Toyota Motor Corporation","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/04/2021","dateComplaintFiled":"05/11/2022","vin":"JTEAAAAH4MJ","components":"AIR BAGS","summary":"Involved in an one-car automobile accident (attempted to avoid hitting deer and hit a cement barrier).  Vehicle was subsequently classified as totaled.  AIR BAGS never deployed.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11463871,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2021","dateComplaintFiled":"05/09/2022","vin":"JTEAAAAH9MJ","components":"VISIBILITY/WIPER","summary":"My new 2021 Toyota Venza front windshield spontaneously develops small cracks and micro-fractures. I noticed the first crack on the driver's side within about 6 months after purchasing the Venza. Since then, I the windshield has developed hundreds of tiny fractures which are especially noticeable when the sun shines through the windshield, just after sunrise or just before sunset. When the sun hits the cracks in the windshield, they all light up at once and the bright lights impede visibility. The windshield was inspected by the Toyota service department on two separate occasions. It was explained that the windshield is not covered by the usual car warranty or extended warranty. It was suggested by the service technician and service manager that the cracks were possibly due to gravel or sand hitting the windshield, which is considered normal wear and tear by Toyota. I explained that I have less than 18,000 miles on my car, I drive on only paved roads, and have never been pelted by gravel or sand. My car is also kept in a garage when not in use.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11462938,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/25/2022","dateComplaintFiled":"05/01/2022","vin":"JTEAAAAH7MJ","components":"VISIBILITY/WIPER","summary":"Defective Component: Front Windshield.   Available for Inspection: Yes The passenger side windshield has a tiny crack 25 and 1/2 inches from base of windshield that extends upward 7 and 1/4 inches and arcs toward the drivers' side 4 and 1/2 inches. The car was secured in our garage from 1/4/22---4/19/22.  It was not driven until 4/21/22.  Shortly after the first drive the defect was noticed.  Concerned that entire window could crack and lead to an accident or further repair costs. Have appt. with dealer, but my research has indicated the dealer does not cover under warranty and Toyota will not issue recall even though many others have experienced the same issue. Inspected by other agencies or organizations:  No Warnings, messages, or symptoms: No","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11462381,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/27/2022","dateComplaintFiled":"04/27/2022","vin":"JTEAAAAH4MJ","components":"UNKNOWN OR OTHER","summary":"Cracked windshield. After parking in an empty parking lot at my office. No one around. I came out of office five minutes later and found a crack in the windshield. NO spider from a rock. Just a crack starting on the very edge of the glass. On the drivers side.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11462026,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/08/2022","dateComplaintFiled":"04/25/2022","vin":"JTEAAAAH4MJ","components":"FUEL/PROPULSION SYSTEM","summary":"I was turning onto traffic and I  tried pressing the gas pedal and nothing happened. I was in instant shock as I feared I was gonna be hit then I pressed the gas pedal again and I was able to accelerate properly. This just recently happened but hasn't happened again since.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11461723,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/18/2022","dateComplaintFiled":"04/21/2022","vin":"Jteaaaah9mj","components":"VISIBILITY/WIPER","summary":"Large (16\u201d) crack suddenly appeared in the windshield overnight.  The previous day was spent driving around town at low speeds (<40mph) and light traffic.  The crack extends from the drivers side lower corner in a diagonal line toward the middle of the windshield.  Over the last few days the crack is slowly becoming larger.  Vehicle has not yet been inspected by Toyota for this issue.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11461482,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/18/2022","dateComplaintFiled":"04/20/2022","vin":"JTEAAAAH7MJ","components":"VISIBILITY/WIPER","summary":"ON Monday 4/18/2022, I was driving to work and heard a pop. Nothing hit my windshield and within about 5 seconds I seen a crack start to run across my windshield.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11461097,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/31/2022","dateComplaintFiled":"04/18/2022","vin":"jteaaaah6mj","components":"EXTERIOR LIGHTING","summary":"The contact owns a 2021 Toyota Venza. The contact received notification of NHTSA Campaign Number: 22V033000 (Exterior Lighting) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was not contacted. The manufacturer was notified of the failure. The contact had not experienced a failure. VIN tool confirms parts not available.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11460881,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/06/2022","dateComplaintFiled":"04/15/2022","vin":"Jteaaaah6mj","components":"VISIBILITY/WIPER","summary":"A large crack appeared on my windshield while I was driving in the city. I didn\u2019t hear a rock hit it and have no idea what caused it. I have seen many complaints online about the exact same thing happening with this same vehicle. Took it to local Toyota dealer and they said it was hit by a rock or it was caused by cold temperature or a ding that I didn\u2019t get repaired\u2026everything except that it might be defective. Obviously a damaged windshield is a safety hazard for several reasons: visibility, supporting the structure around it, safety features not working correctly.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11460245,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/07/2021","dateComplaintFiled":"04/09/2022","vin":"JTEAAAAH2MJ","components":"VISIBILITY/WIPER","summary":"Windshield cracked out of no where while driving down the interstate. Started small and is now across the windshield.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11460104,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/10/2022","dateComplaintFiled":"04/08/2022","vin":"JTEAAAAH8MJ","components":"VISIBILITY/WIPER","summary":"The windshield had a quality issue concern, we inform the dealership and vehicle manufacturer for this concern but didn't receive solution regards this product quality issue.  It become greater concern since its a very new vehicle and we doubt should be replace original windshield parts because this quality concern.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11459807,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/05/2022","dateComplaintFiled":"04/06/2022","vin":"JTEAAAAH7MJ","components":"FUEL/PROPULSION SYSTEM","summary":"There have been 2 occasions when I have been trying to make a left turn and the vehicle fails to accelerate. The pedal is pressed all the way down and nothing happens. Once I released the pedal and pressed it again, the vehicle accelerated.   The first occurrence happened a couple of months ago. I was making a left turn, pressed the gas pedal and nothing happened. Vehicle did roll forward putting me in traffic lanes putting me in danger of being struck. When I depressed the gas pedal again, it worked. I believe I was in Normal driving mode.  The second occurrence happened on 4/5/2022. I was making a left turn, pressed the gas pedal and nothing happened. Vehicle did roll forward putting me in the traffic lanes and in danger of being struck. When I depressed the gas pedal again, it worked. I was in Sport driving mode at the time.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11459116,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/28/2022","dateComplaintFiled":"03/31/2022","vin":"jteaaaah1mj","components":"EXTERIOR LIGHTING","summary":"The contact owns a 2021 Toyota Venza. The contact received notification of NHTSA Campaign Number: 22V033000 (Exterior Lighting) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had stated that the exterior lights were dim. The approximate failure mileage was 45,000. VIN tool confirms parts not available.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11459034,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/10/2021","dateComplaintFiled":"03/30/2022","vin":"JteaaaAH1MJ","components":"SUSPENSION,ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"The connection to the starter is loose, makes ticking sounds on start. Bad connection to the battery car won't start.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11458453,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/10/2022","dateComplaintFiled":"03/26/2022","vin":"JTEAAAAHXMJ","components":"VISIBILITY/WIPER","summary":"Windshield crack starting in upper, driver's side extending diagonally to the middle, center of windshield.  Crack occurred while starting car in owner's driveway.   Windshield replaced by Safelite 3/25/22.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11456873,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/10/2022","dateComplaintFiled":"03/15/2022","vin":"JTEAAAAH1MJ","components":"FUEL/PROPULSION SYSTEM","summary":"Fuel tank filling issue. Could not fill anywhere close Tank Capacity, dealer claims it has several gallons reserves. Driver does not know what Distance to Empty shows vs what is real, how much gas left in the tank. Supposed 560 Mile range, only showing 420 miles. Even after driving DTE 0 miles, user can hardly fill 11 Gallons. Do not know the reasons why, whether gas is in the tank but can't use, or can't fill the gas. This causes confusion of real Distance to empty and car might suddenly shutdown on highway or even damage the hybrid system. Seems known issue by Toyota, not acknowledging or fixing the issue. It has been observed over several tanks of refueling.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11456458,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/12/2022","dateComplaintFiled":"03/12/2022","vin":"Jteaaaah2mj","components":"VISIBILITY/WIPER","summary":"Windshield cracked on passenger side while driving. No rock or pebble was heard hitting glass. This is the second time in 3 months","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11455181,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/02/2022","dateComplaintFiled":"03/04/2022","vin":"JTEAAAAH7MJ","components":"VISIBILITY/WIPER","summary":"My car was parked overnight in an uncovered hotel parking lot in Irving Texas.  When I walked to my car in the morning, I discovered a long, arched crack, that was not there when I last drove the car the previous evening.  The part of the crack that is visible to the driver is about 12 inches long, but the crack extends below, in the tinted black area, for another 6 inches or so.  I believe there may be a tiny chip in the glass just below the line where the glass changes from black to clear. To-date no repair/replacement has been made, so it is available for inspection.  This is a safety hazard because a compromised windshield is weakened and may crack further, decreasing the driver's visibility, as well as increasing the risk that it could shatter.  My understanding is that there are a number of other Venza owners who have experienced the same thing, many of whom have filed reports with NHTSA.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11454558,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/20/2022","dateComplaintFiled":"02/28/2022","vin":"JTEAAAAH5MJ","components":"UNKNOWN OR OTHER","summary":"Windshield developed a 24 inch long crack overnight while vehicle was parked in driveway. There was no impact to the windshield and vehicle had not been driven for several days. Crack begins at top edge of windshield on passenger side and continues in a downward diagonal direction moving towards the driver side.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11454131,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/17/2022","dateComplaintFiled":"02/25/2022","vin":"JTEAAAAH8MJ","components":"FORWARD COLLISION AVOIDANCE","summary":"I was pulling out from a stop sign to cross a four lane intersection.  I attempted to pass between two cars, but the emergency brake system activated, presumably because the first car was still in front of me, even though it would have well passed by the time I got there.  Because of the emergency braking, I was left stuck across two lanes of traffic with cars coming toward me and no way to get out of the way.  This has happened twice in 800 miles on the car.   I live on a very busy intersection and it took me a couple of months to get comfortable driving in this congestion. I think the car simply isn't designed for that level of traffic, but the way that it's reacting is terrifying.  Consumer stated issue continues to occur even when the pre-collision system is disabled.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11453608,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/27/2021","dateComplaintFiled":"02/23/2022","vin":"JTEAAAAH2MJ","components":"VISIBILITY/WIPER","summary":"While driving in June 2021, my 2021 Toyota Vensa had a small pebble hit the front windshield and this caused a large horizontal crack along the line of vision in the vehicle. This small pebble does not usually produce any damage to a front windshield.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11453190,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/20/2022","dateComplaintFiled":"02/21/2022","vin":"JTEAAAAH9MJ","components":"VISIBILITY/WIPER","summary":"I am leasing 2021 Venza XLE. The vehicle was purchased on 03/2021 and it has ~8000 miles on it today (02/21/2022) On 02/20/2022, at the stop sign, I heard striking sound followed by visible crack on the front windshield, bottom side near driver seat. It wasn't obviously caused by hitting from any objects but by no reason.  After some investigation, I found that this complaint is not particular but more general / reproducible among the 2021 Venza owners: https://www.toyotanation.com/threads/windshield-repair.1695878/page-2  This defect would cause serious visibility issue as well as potential safety of driver.  It looks like Toyota is not taking an action to cover the ramification of this defect.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11453001,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/19/2022","dateComplaintFiled":"02/19/2022","vin":"JTEAAAAH8MJ","components":"VISIBILITY/WIPER","summary":"windshield breaks easily","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11452674,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/08/2022","dateComplaintFiled":"02/18/2022","vin":"JTEAAAAH7MJ","components":"VISIBILITY/WIPER","summary":"Just purchased the car in first week of January. In the second week of February for about 1141 miles driven, a crack of about 12 inches at the bottom of the windshield (photo attached) appeared for no reason while stopping at work. Upon inspection, a seemingly small pebble, probably an ice salt of about 1mm, may have hit earlier (photo attached) which should not result in such a large crack.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11452439,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/17/2022","dateComplaintFiled":"02/17/2022","vin":"JTEAAAAH0MJ","components":"VISIBILITY/WIPER","summary":"Without any warning, while driving the drivers side windshield began to crack from the bottom up towards the middle in an arc.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11451674,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/12/2022","dateComplaintFiled":"02/12/2022","vin":"jteaaaah2mj","components":"VISIBILITY/WIPER","summary":"Windshield 20 inch crack with no rock impact, no visible impact mark. Multiple other owners reporting same issue. Windshield is soft and cracking due to flex in car, or small projectile impact that should not cause major spidering cracks","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11449819,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/09/2022","dateComplaintFiled":"02/01/2022","vin":"JTEAAAAH4MJ","components":"POWER TRAIN,UNKNOWN OR OTHER,ENGINE","summary":"While steadily accelerating on a freeway onramp, the vehicle suddenly accelerated, surged and gained speed rapidly without my control.  I took action by braking and slowing the vehicle to a safe freeway speed.  Thankfully no one in my vehicle was hurt and no other vehicle was near during the incident.  There were no warning messages.    The first time I experienced this unintended acceleration was the first month when this brand new vehicle was purchased from a local Toyota dealer.  I was turning into my driveway from a residential street , the car suddenly accelerated while I was in the middle of turn.  I immediately/emergently stopped by stepping on the brake, I could have crashed into the power pole if I did not stop.  Because this was a new car, I convinced myself I was unfamiliar with its controls.   But since the second occurrence, I am greatly concerned about this random \"unintended acceleration\".   The Toyota Venza had been dropped off at our local Toyota dealer for inspection and hopefully repair.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11448663,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/24/2022","dateComplaintFiled":"01/24/2022","vin":"JTEAAAAH3MJ","components":"VISIBILITY/WIPER","summary":"Windshield cracked center of windshield, at the bottom, from a small pebble hitting it about 2 inches from the bottom. Car has approx. 7,500 miles and is barely 7 months old. Have seen this problem with dozens of owners in the same location of the windshield. Windshield also is leaking (see photo) from under the rearview mirror plastic cover.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11448437,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/21/2022","dateComplaintFiled":"01/22/2022","vin":"JTEAAAAH8MJ","components":"VISIBILITY/WIPER","summary":"Windshield stress cracks for no reason, nothing hit it. Venza windshields are defective and hazardous.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11448178,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/19/2022","dateComplaintFiled":"01/20/2022","vin":"JTEAAAAH5MJ","components":"VISIBILITY/WIPER","summary":"The vehicle was parked in a parking lot for several hours.  After returning to the vehicle, it was found that a crack had appeared on the drivers side of the windshield that was approximately 12 inches long, starting at the bottom left of the windshield, and moving upwards.  The crack is right through the middle of where the driver must look when driving down the road, which is a safety hazard.  The salesman at the dealer stated that he hadn't heard about this problem, but in looking online, many others have complained about the same vehicle having windshield cracking issues.  The vehicle is scheduled to be inspected by the dealer tomorrow.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11447953,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/10/2022","dateComplaintFiled":"01/18/2022","vin":"JTEAAAAH3MJ","components":"VISIBILITY/WIPER","summary":"Windshield crack after 6 months of ownership. Woke up one day and found it cracked in my garage while parked.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11447731,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/13/2021","dateComplaintFiled":"01/17/2022","vin":"JTEAAAAH6MJ","components":"VISIBILITY/WIPER","summary":"Windshield cracked when rock hit it.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11447583,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/12/2022","dateComplaintFiled":"01/15/2022","vin":"JTEAAAAH5MJ","components":"ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM","summary":"Twice in the (almost a)year I\u2019ve had the Venza I have gone to accelerate from a stop sign and the car started to go then the gas pedal went all the way to floor and nothing happened - then when I tried again the car accelerated as expected.  The first time (@ approx 4000 miles) I was turning left with oncoming traffic (of semi truck plus others) coming and had it happened a few seconds later - I would have been in a serious accident.  Second time was just over 10000 miles on 1/12/2021","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11447572,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/22/2021","dateComplaintFiled":"01/15/2022","vin":"JTEAAAAH1MJ","components":"VISIBILITY/WIPER","summary":"Very fragile windshield. Although this may be hard to measure, I only had a very small rock hit and the windshield cracked. I've been driving for 25 years (16 cars and suvs) and never had such a small impact create a significant crack. It created a visibility issue and I'm worried about future issues.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11446530,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/31/2021","dateComplaintFiled":"01/06/2022","vin":"JTEAAAAH8MJ","components":"SERVICE BRAKES","summary":"Pulling into a parking spot (under 5 mpg), brakes did not engage. Car drove up onto the sidewalk. Had to put car into reverse to avoid hitting the building.   While in reverse, brakes would not engage as well had to turn off the vehicle to stop it after it hit the curb 20ft behind the vehicle.  Had vehicle towed to the dealership.  They could see where the brakes were engaged 3x, but could not replicate the issue.   Although there was snow, ground was not icy or slippery.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11446420,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/05/2022","dateComplaintFiled":"01/05/2022","vin":"Jteaaaah0mj","components":"VISIBILITY/WIPER","summary":"Windshield cracked. Car only has about 4500 miles. Many other 2021 Venza owners are experiencing the same issue. Obstructed visibility is a major hazard.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11445010,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/10/2021","dateComplaintFiled":"12/26/2021","vin":"JTEAAAAH6MJ","components":"EXTERIOR LIGHTING","summary":"Headlights: They have a shadow blocking full view. They are not shining equally on both sides. Instead the beam drops off the field of vision abruptly and you now faced with a blind spot of darkness. Basically, if something or someone came out in front of you, you would not see them until it was too late. For instance, driving in the neighbor alley without lighting, if a child, animal or ball came out in front of you, you would have no shadow or warning that you were about to come into contact with them.  With other vehicles the light sprays off into the distance so you can see a wider field of vision. I find this extremely dangerous, unsafe for me and others! If I use my high beams the problem is solved but that is not a proper solution. I have spoken to Toyota dealer x2 and their answer is... That's the new LEDs. I have called Toyota Corp and they have registered my call. I truly believe this is a matter of urgency for the safety of human life.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11444877,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/20/2021","dateComplaintFiled":"12/23/2021","vin":"JTEAAAAH9MJ","components":"VISIBILITY/WIPER","summary":"Windshield cracked along drivers side with no known rock impact and no evidence of a rock hit.  It appears the windshield just cracked.  The crack was about 2 feet long.  Car was only a few weeks old when this happened.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11442382,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/28/2021","dateComplaintFiled":"12/02/2021","vin":"Jteaaaah3mj","components":"EXTERIOR LIGHTING","summary":"Low beam LED headlights have shadows and dark spots projecting on to the road. Very distracting and looks very similar to animals or people as they come into view in the dark. Have had to swerve several times only to realize it\u2019s the shadows in the headlight units. I have read many other owners complaining of identical issue on Toyotanation Venza forum. Really need a fix for this. It is not an issue that appears over time, this is happening straight from the factory with 0 miles on the car.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11441751,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/26/2021","dateComplaintFiled":"11/26/2021","vin":"JTEAAAAH7MJ","components":"STRUCTURE,VISIBILITY/WIPER","summary":"While driving we noticed a line in the windshield. After inspection we realized that the line is actually a crack. It started at the base in the right corner (passenger side). No rocks or any impact with any objects.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11440966,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/18/2021","dateComplaintFiled":"11/18/2021","vin":"jteaaaah2mj","components":"UNKNOWN OR OTHER","summary":"Don't recall anything unusual hitting my windshield (other than sandy grit), but when I drove it today there is a small chip and 12\" crack.  I have driven cars for 35 years and have never had such a fragile windshield on a car.  I think it is defective, because I read about a bunch of other people having the same issue on this Toyota Nation site (and also Facebook)-  https://www.toyotanation.com/threads/windshield-repair.1695878/  It is not very safe to have people drive around with windshields like this, especially if it is the fault of poor manufacturing.  And even though you are supposed to get it fixed with insurance, I am not in a place right now to afford the deductible to get it fixed.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11438760,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/10/2021","dateComplaintFiled":"10/30/2021","vin":"jteaaaah1mj","components":"VISIBILITY/WIPER","summary":"i am writing to complain of cracking the vehicle windshield. the vehicle is a Toyota Venza 2021 and it has been cracked very soon after two weeks that I have got from dealership. i think that is very vulnerable part of this new vehicle and is a malfunction, since my other past vehicles never had such failures in the winshield like this. i have had this problem more than three months ago and still  after three month, Toyota has not provided it to me. it is extending rapidly and I have to drive with cracked winshiekld. i have ordered that on august 2021 at Toyota Westminister Vancouver and still agter three month they just update the date to the next month. I have submitted my full ICBC insurance and an extra insurance to the dealership at parts section, but they say this is a National back order for both Canada and States. As I said I live in Vancouver Canada, i had to put a different address in states to submit,you can reach me via my Email. Thanks","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11437077,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/17/2021","dateComplaintFiled":"10/17/2021","vin":"JTEAAAAH6MJ","components":"STEERING,LANE DEPARTURE","summary":"2021 Toyota Venza Steering assist feature creates a safety hazard. The steering assist works with the cruise control and lane departure. When on, it appears that the steering assist picks up its position or centers the vehicle in the lane from the nearest white line on the right side. It positions the vehicle approximately 12 to 18 inches from the right line position thus positioning the vehicle slightly right of the center of the lane. One is forced to fight the pull of the wheel to maintain a center lane position.  This Steering Assist function creates the following problems: 1.Off-center to the right can make it too close for vehicles traveling to the vehicles right. Also, it does not adjust for vehicles traveling too close or possibly swerve on your right side. It will maintain its position regardless of events alongside of you. It receives its bearings from only the white line. This condition is more severe when traveling in a left lane on a multiple lane road with a dotted line.  2.Because the steering assist picks up its orientation from a right-side line; when the line is out of position or not available, the car will automatically move right until it finds something to coordinate the cars position. Without something fixed like a line or curb it will take the car off of the road. When approaching an off-ramp, the right solid road barrier line, usually veers right off the highway and will follow the direction of the off-ramp. Under this condition I have discovered that the steering assist feature will actually take me off of the highway onto the off-ramp and alongside the right-most solid line wherever it goes.  I feel that NHTSA still should examine any issue on a car that could make its operation unsafe. Furthermore, it appears that NHTSA has not performed any crash-worthiness testing including weight and roll-over. Why has safety testing and crash worthiness not been performed on this vehicle? Lastly; why doesn\u2019t it have a standard NHTSA door label?","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11436748,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/14/2021","dateComplaintFiled":"10/14/2021","vin":"JTEAAAAH0MJ","components":"FUEL/PROPULSION SYSTEM","summary":"I just purchased the 2021 Venza a week ago. I was not aware of the fuel tank issue with the RAV4. When I filled up my Venza I noticed that it was not filling up to the full 14.5 gallons as stated by Toyota. I would assume that there maybe some reserve gas in the tank. But had I not noticed this I would have attempted  to continue driving since I assumed that the tank has 3.5 gallons in reserves but I am uncertain. If this is the case anyone may become stranded or even worse run out of fuel on the freeway putting the people inside the vehicle in danger and causing life and death accidents. There is no documentation in the owners manual about the discrepancies between what Toyota states (14.5 gallons) and the 11 gallons that it takes when filling up at the gas station.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11434639,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/24/2021","dateComplaintFiled":"09/28/2021","vin":"Jteaaaah1mj","components":"UNKNOWN OR OTHER","summary":"Windshield cracked passenger side with 2.5 inch circular area defect, with crack from passenger edge to midpoint. There was no traffic at the time in front of me or oncoming traffic. Was in an area of just grasslands on paved road. Temperature was in the 80's. Speed at 75mph. Sunny day. No known rock hit prior to this. Purchase July 2021.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11433683,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/17/2021","dateComplaintFiled":"09/20/2021","vin":"JTEAAAAH3MJ","components":"FORWARD COLLISION AVOIDANCE","summary":"multiple times PCS (pre-collision warning system) would go off only in city driving when i was passing a car that had turned right (and just completing turn)-approximately 45 degrees to from right of my car.   The dealer said my car needed front wheel alignment and said that had been the problem.  Using the computer analysis system and since i was not getting a warning light saying PCS was not working, i was told it was fine.    On a recently completed road trip out of town, at 70 miles an hour, PCS through us into hard break due to a car that had just entered exit ramp-45 degrees to my car.  Almost caused multicar incident.   Can not get further help from dealership since computer analysis not showing issue and no response from Toyoto NA.   Have since just turned system fully off.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11433531,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/18/2021","dateComplaintFiled":"09/19/2021","vin":"JTEAAAAH6MJ","components":"VISIBILITY/WIPER","summary":"While driving on the freeway I heard what sounded like a tiny pebble hit the front windshield. Shortly after while driving I noticed a crack in the shape of an arc appeared from the passenger side bottom of the windshield towards the upper center of the windshield. This crack continues to grow as I drove. Even parked, the crack has expanded slightly.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11433253,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/15/2021","dateComplaintFiled":"09/16/2021","vin":"JTEAAAAH4MJ","components":"VISIBILITY/WIPER","summary":"6 months old and 10k miles caught a rock at the top right hand corner where glass meets the body.  Cracked immediately diagonally through the middle of the windshield just stopping about an inch left of the rearview mirror.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11433148,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/15/2021","dateComplaintFiled":"09/15/2021","vin":"JTEAAAAH2MJ","components":"VISIBILITY/WIPER","summary":"I bought a Toyota Venza, I made my first road trip and with approximately 800 miles traveled a small rock rubbed my windshield and became a big rock chip, I took it to repair on safelite and it was not 100, it is still crashed. I have read that several people have had the same incident, I am concerned that this is an issue of failures in the security systems with the front windshield.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11432590,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/07/2021","dateComplaintFiled":"09/11/2021","vin":"JTEAAAAH7MJ","components":"VISIBILITY/WIPER","summary":"Front windshield experienced a 2\u2019 long crack from top center thru drivers filed of vision.   Car was parked on a 75\u2019 degeee day.   Crack was not there prior to parking! Total replacement was recommended by dealership.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11431799,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/15/2021","dateComplaintFiled":"09/05/2021","vin":"JTEAAAAH1MJ","components":"UNKNOWN OR OTHER","summary":"Wind screen of new Venza is very vulnerable to chipping. In first 7 months of driving it happened twice. On same route I drove Prius for 230,000 miles with no issues. It seems the glass is not tough enough and with slight hit by stone it easily breaks. This happened while I was on a stop sign waiting for other vehicle to pass.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11430383,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/15/2021","dateComplaintFiled":"08/24/2021","vin":"JTEAAAAH6MJ","components":"UNKNOWN OR OTHER","summary":"I got hit by an unknown vehicle while I left my car parked then to work.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11429470,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/12/2021","dateComplaintFiled":"08/17/2021","vin":"JTEAAAAH6MJ","components":"EXTERIOR LIGHTING","summary":"Re: Complaint, rear turn signals  Purchase new Toyota Venza on 8/12/21. Several complaints with the vehicle after a couple of days after driving. Programming and setting up all of the features is very complicated and the instructional manual does not match the vehicle. The dealership was unable to set several parameters and is in contact with the manufacturer for information.   One in particular that NHTSA should be concerned with is the rear turn signal lights. I believe that the rear turn signals are poor design. The only rear turn signal lights are mounted low on the bumper. The Lumosity seem dim and the dimension is small approximately 5 inches long and \u00bd inch wide. They are too low for good visibility. They are mounted only 24 inches above the ground. With this low position on the bumper, vehicles approaching from the rear are unable to view at closer distances. Vehicles cannot see the turn lamps at closer distances. The Venza also has small turn lamps on the side view mirrors however; I also feel with poor visibility. Yesterday, a vehicle attempted to squeeze along my right side for a right turn; likely because they could not see the R-turn lamp blinking.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11427941,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/05/2021","dateComplaintFiled":"08/05/2021","vin":"JTEAAAAH9MJ","components":"VISIBILITY/WIPER","summary":"Pebble hit windshield. No initial damage 1/2 hour later, windshield crack across entire windshield. This appears to be happening to other 2021 Venza based on internet comments.  There has been 2 month delay in fixing. Still not fixed. Local Toyota says there is back order of 500 windshields. This is brand new model. The number of back order sounds excessive.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11427810,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/03/2021","dateComplaintFiled":"08/04/2021","vin":"JTEAAAAH8MJ","components":"UNKNOWN OR OTHER","summary":"An object, possibly a rock, flew up from the road and caused a chip in the windshield that turned into a crack from the far left side of the windshield to the middle. I have had several other vehicles in the past that rocks have hit the windshield and no damage was done.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11427625,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/18/2021","dateComplaintFiled":"08/03/2021","vin":"JTEAAAAH9MJ","components":"ELECTRICAL SYSTEM,ENGINE","summary":"The contact owns a 2021 Toyota Venza. The contact stated while the vehicle was parked, the vehicle failed to open or start. The contact was able to jumpstart the vehicle with some assistance and the check engine warning light illuminated. The vehicle was taken to the dealer who diagnosed that there was an error in the firmware of the vehicle that caused the vehicle to constantly communicate the status to the manufacturer leading to the battery failure. The dealer informed the contact that the failure was related to a TSB. The vehicle was repaired. The manufacturer was made aware of the failure and informed the contact that the owner needed to report the failure to the dealer for the TSB to be accessed. The approximate failure mileage was 5,500.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11427027,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/14/2021","dateComplaintFiled":"07/29/2021","vin":"JTEAAAAH1MJ","components":"VISIBILITY/WIPER","summary":"6/14/2021 Rock hit front shield bottom right corner no visable crack.      6/24/2021 Parked car for a few days came back and had to use windshield wipers and their now there is an arc crack on the winshield.  The arc crack comes all the way 1/3 of the way up the windshield into the drivers view when looking to the right side of the windshield.  Contacted Safelight insurance and they will be replacing the windhield.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11426330,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/25/2021","dateComplaintFiled":"07/25/2021","vin":"Jteaaaah8mj","components":"EXTERIOR LIGHTING","summary":"The headlights when they are in low beam have shadows. They are a distraction and sometimes it seems like something is in front. They decrease visibility. No No","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11426158,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2021","dateComplaintFiled":"07/23/2021","vin":"Jteaaaah6mj","components":"UNKNOWN OR OTHER","summary":"1 month after buying vehicle i heard as if a rock hit the car. I assume that\u2019s what happened but i did not see it hit. When i got home, i saw a chip in the lower edge of the passenger side (in the black part of the glass) on the windshield. There have been no appointments to repair, but 6 weeks after, the windshield  cracked overnight while sitting in the garage. The crack formed an arc towards the driver side and is about 18 inches long. I have noticed reporte of other owners reporting  the exact same thing, so thought i would report based on how similar their accounts are to my experience.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11425071,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/11/2021","dateComplaintFiled":"07/16/2021","vin":"jteaaaah4mj","components":"VISIBILITY/WIPER","summary":"While traveling in CT on Sunday 7/11/21 a small pea sized stone struck windshield directly in front of driver position about 10 inches up from bottom of glass.   Within 10 miles the windshield cracked to the bottom edge from the original contact area and additionally up and across windshield to a total length of about 20 inches.   The original damage likely could have been repaired but with the run of the crack now has to be replaced.   Multiple others have reported this issue on the Venza.   Pics available for review by government or Toyota representatives.   Windshield is being scheduled for replacement in the next week or so.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11424427,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/24/2021","dateComplaintFiled":"07/12/2021","vin":"JTEAAAAHXMJ","components":"VISIBILITY/WIPER","summary":"Very small rock hit front windshield, which cracked soon after purchase. I might be willing to rack this up to bad luck, but there are several others that have posted online about the exact same scenario, see ToyotaNation forum https://www.toyotanation.com/threads/windshield-repair.1695878/ as well as on the Facebook 2021+ Venza hybrid club. I think its likely that the front windshield is under engineered and this presents a safety hazard. Im a fan of Toyota but I think there is something that needs to be looked at here.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11424439,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/09/2021","dateComplaintFiled":"07/12/2021","vin":"JTEAAAAH0MJ","components":"UNKNOWN OR OTHER","summary":"Small rock hit windshield causing it to immediately crack 12\u201d long and in an arc. In 55 years driving never had this occurrence. Checked website and apparently there are quite a few incidents of the same size of crack and arc happening in 2021 Venza. Wondered if there is a manufacturers defect with this windshield.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11424443,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/19/2021","dateComplaintFiled":"07/12/2021","vin":"JTEAAAAH8MJ","components":"STRUCTURE","summary":"On May 19, 2021, 5 days after purchasing the 2021 Venza XLE, I got a rock peck about 6 inches from the bottom on the driver side center of the windshield.  I was on my way home and stopped by a windshield repair shop to see if it could be repaired to avoid further damage.  The repair shop said it could and to return the following noon with the car. By the following morning, the small peck had turned into a 12 inch long run.  Now it's about 30 inches long.  A replacement windshield ($964 for the part) has been ordered but is on back-order with no projected delivery date. There are no aftermarket options.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11424457,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/02/2021","dateComplaintFiled":"07/12/2021","vin":"JTEAAAAH0MJ","components":"VISIBILITY/WIPER","summary":"Vehicle 2 weeks old; small pebble (pea size) hit windshield centered on passenger vision (approx 80% from left to right) ; crack starts to form in windshield to left of driver vision (approx 10% from left to right) starting at the bottom in the black trim section - nowhere near pebble impact;  over the next week (whi9le waiting on backordered replacement) crack continued to arc and lengthen to 60% windshield width","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11424516,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/15/2021","dateComplaintFiled":"07/12/2021","vin":"JTEAAAAH6MJ","components":"VISIBILITY/WIPER","summary":"Faulty front windshield cracked without any known damage.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11420205,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2021","dateComplaintFiled":"06/08/2021","vin":"JTEAAAAH3MJ","components":"EXTERIOR LIGHTING","summary":"The venzas headlights, while on low beam only, have 2 shadows or blobs in the drivers view. It is very distracting especially while turning or cornering. It appears as if things are running out in front of the car. The issue is discussed by Venza owners on the Toyota nation blog. https://www.toyotanation.com/threads/shadows-in-2021-venza-xle-headlamps.1695536/","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]}]}