{"count":4,"message":"Results returned successfully","results":[{"odiNumber":11761256,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/19/2026","dateComplaintFiled":"09/01/2026","vin":"3VWBM7BUXRM","components":"POWER TRAIN,ELECTRICAL SYSTEM","summary":"My 2024 Volkswagen Jetta experienced a transmission control module (TCM) failure. The vehicle began having transmission problems and became essentially undriveable. It would not operate/shift normally and required repair. The Volkswagen dealer diagnosed the problem as a failed transmission control module and advised that the TCM needs to be replaced. The required TCM has now been on nationwide backorder for approximately five weeks, leaving the vehicle unable to be repaired and driven normally. I am concerned this is a safety issue because a failure of the transmission control module can cause a driver to lose the ability to properly shift or operate the vehicle. I am also concerned that the lengthy nationwide backorder may indicate that this component is failing in multiple vehicles. I am submitting this complaint so NHTSA has a record of the TCM failure and can determine whether similar failures are occurring in other 2024 Volkswagen Jettas.","products":[{"type":"Vehicle","productYear":"2024","productMake":"VOLKSWAGEN","productModel":"JETTA","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11757675,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/13/2026","dateComplaintFiled":"08/18/2026","vin":"3VW7M7BU9RM","components":"VISIBILITY","summary":"The contact owns a 2024 Volkswagen Jetta. The contact stated that while driving approximately 70 MPH, there was a loud booming sound coming from the roof of the vehicle. The contact later discovered that the glass sunroof had exploded outward from the roof. At the time of the failure, the sunroof was closed. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure, but no assistance was provided. The failure mileage was 13,000.","products":[{"type":"Vehicle","productYear":"2024","productMake":"VOLKSWAGEN","productModel":"JETTA","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11757575,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/15/2026","dateComplaintFiled":"08/17/2026","vin":"3VW5M7BU1RM","components":"SERVICE BRAKES","summary":"Brakes were replaced in 2025 after dealership said there was manufacturer issues with premature wear on the brakes. Same day brakes were replaced they started making grinding noises again. We called the dealership ship and they said it would stop with in a few days never did. Now a year later the the replacement brakes failed on us.","products":[{"type":"Vehicle","productYear":"2024","productMake":"VOLKSWAGEN","productModel":"JETTA","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11754339,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/18/2026","dateComplaintFiled":"08/03/2026","vin":"3VW5M7BU1RM","components":"ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE","summary":"I own a  Silver 2024 Volkswagen Jetta. My car stopped accelerating while I was driving on the freeway on 7/18/2026 which was a huge safety issue resulting in my car needing to be towed to the dealership because it was not drivable. The warning lights came on after the car stopped accelerating on the freeway. My car needs a ECM replacement which is covered by the Federal Emissions Warranty and I received a call from my Volkswagen representative on the case at Family Volkswagen of Burleson. The representative with Volkswagen told me on 7/25/2026 that the ECM needs to be replaced as they did not think it was safe for them to release the vehicle until this repair has been made and they were waiting for Volkswagen to authorize the repair. The representative later stated that Volkswagen will not authorize the replacement of the ECM and this is a safety concern. The dealership has not completed a repair for this issue and this vehicle does not need to be on the road for the safety of me and others. The dealership have told me I can pick up the vehicle and just bring it back if the safety issues occurs again, I refuse to pick up this car due to the safety issues and concerns. I have contacted the corporate office of Volkswagen and they have not responded to me on why they declined the authorization for this repair.","products":[{"type":"Vehicle","productYear":"2024","productMake":"VOLKSWAGEN","productModel":"JETTA","manufacturer":"Volkswagen Group of America, Inc."}]}]}