{"count":2,"message":"Results returned successfully","results":[{"odiNumber":11759293,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/24/2026","dateComplaintFiled":"08/24/2026","vin":"3VW5X7BU3SM","components":"VISIBILITY/WIPER","summary":"Description of Safety Defect  The vehicle has experienced significant optical distortion in the driver\u2019s primary line of sight with three separate replacement windshields. The distortion has included noticeable rippling, warping, and a \u201cfunhouse\u201d effect that causes straight objects and the surrounding environment to appear distorted when viewed through portions of the windshield directly in front of the driver.  Component or system that failed or malfunctioned  The affected component is the windshield/front windshield glass, specifically its optical quality in the driver\u2019s field of view.  The vehicle has had three windshield replacements, and visual distortion has been present with each replacement. The current windshield is available for inspection upon request. The vehicle is also available for inspection.  The concern is not simply cosmetic variation at the edges of the windshield. The distortion occurs in the driver\u2019s normal viewing area and is noticeable during ordinary driving.  How was safety put at risk?  The distortion affects the driver\u2019s ability to clearly and accurately perceive objects and road features through the windshield. Straight objects can appear wavy, bent, or distorted, and the image can appear to move or change shape as the vehicle or driver\u2019s head moves.  Because the distortion is located directly within the driver\u2019s normal line of sight, it can interfere with accurate visual perception while driving and can be distracting. This creates a potential safety risk because the windshield is the primary viewing surface through which the driver observes traffic, road markings, vehicles, pedestrians, and other hazards.  The concern is particularly significant because the distortion is present in the driver\u2019s primary field of view rather than being limited to a peripheral area.  Has the problem been reproduced or confirmed?  Yes. The optical distortion in the current windshield was personally demonstrated to and confirmed by the dealership service ma","products":[{"type":"Vehicle","productYear":"2025","productMake":"VOLKSWAGEN","productModel":"JETTA","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11732758,"manufacturer":"Volkswagen Group of America, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/05/2025","dateComplaintFiled":"04/21/2026","vin":"3VWGX7BU3SM","components":"SEAT BELTS","summary":"Car was in an accident on 12/5/25 and has been in the body shop for over 5 months because Volkswagen cannot or will not provide the required rear seat belts. I have reached out to VW and they have not been cooperative and don\u2019t seem to care about me or that these are required safety parts. VW has no ETA on when parts will be available.","products":[{"type":"Vehicle","productYear":"2025","productMake":"VOLKSWAGEN","productModel":"JETTA","manufacturer":"Volkswagen Group of America, Inc."}]}]}