{"count":67,"message":"Results returned successfully","results":[{"odiNumber":11758132,"manufacturer":"Volvo Car USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/19/2026","dateComplaintFiled":"08/20/2026","vin":"7JDE23VL7SG","components":"ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM","summary":"While driving the car on a state road (45 mph) the car suddenly notified me of an \"electrical fault\", a light that looks like a turtle came on, and the vehicle lost power and couldn't go any faster than 5 mph. Another vehicle almost rear-ended me around a blind curve because I was moving significantly slower than normal traffic. I pulled into a parking lot, shutdown and restarted the car and everything seemed fine. It happened again a few minutes later so we started to head back home. But the real issue happened a minute or so after the second fault - the fault cleared itself and all of a sudden the vehicle's speed shot up to over 60 mph with very little throttle response or control from me. I slowed the car down using the brakes and continued home. The fault happened again, and cleared itself again in the same manner but this time while I was turning causing me to almost hit a curb while trying to turn. The car is dangerous. These should be taken off the road permanently.","products":[{"type":"Vehicle","productYear":"2025","productMake":"VOLVO","productModel":"EX90","manufacturer":"Volvo Car USA, LLC"}]},{"odiNumber":11757597,"manufacturer":"Volvo Car USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/06/2026","dateComplaintFiled":"08/18/2026","vin":"7JDE23VL8SG","components":"LATCHES/LOCKS/LINKAGES","summary":"the vehicle exhibits a persistent defect in which the doors lock and unlock without driver command. Specific effects I have experienced: The vehicle has locked itself while I was exiting, locking me out with the key in my possession. On multiple occasions this has occurred with my child inside the vehicle, with my dogs inside the vehicle, and with personal belongings inside the vehicle, with no ability to unlock it. These incidents have occurred in extreme heat conditions, where the interior of a closed vehicle can reach lethal temperatures within minutes. Volvo telephone support instructed me to call a locksmith. In the referenced conditions this response is not a remedy. It is an unacceptable exposure of a child and animals to serious injury or death. The vehicle has also unlocked itself spontaneously while I was nowhere near it, leaving it and its contents unsecured. Repair history: The vehicle has been presented to an authorized Volvo dealership on 3 occasions for this concern. The dealership's lead engineer performed multiple system resets, none of which resolved the condition. He advised that the vehicle may need to be \"put to sleep,\" that the condition is likely not repairable, and that seat and seat-belt occupancy sensors are the suspected source of the uncommanded locking and unlocking. He further advised that he would document the file in support of a manufacturer repurchase, and that I should move to the 2026 model year, in which he stated these faults have been addressed.","products":[{"type":"Vehicle","productYear":"2025","productMake":"VOLVO","productModel":"EX90","manufacturer":"Volvo Car USA, LLC"}]},{"odiNumber":11756276,"manufacturer":"Volvo Car USA, LLC","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/10/2026","dateComplaintFiled":"08/11/2026","vin":"7JDEV3VLXSG","components":"ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE","summary":"I was parked in a parking lot and when I released my foot from the break, the car accelerated on its own and crashed into the car in front of me. The automatic emergency braking did not deploy. It was most recently a safety risk and put others in the parking lot, particularly the driver in front me, in danger. I have reported this issue to Volvo and they instructed me to get the body of the car repaired and then the dealer will inspect it. I filed an insurance claim with my insurance company and the car is going to be repaired. There were no warning lamps or messages prior to the failure.","products":[{"type":"Vehicle","productYear":"2025","productMake":"VOLVO","productModel":"EX90","manufacturer":"Volvo Car USA, LLC"}]},{"odiNumber":11754696,"manufacturer":"Volvo Car USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/22/2026","dateComplaintFiled":"08/04/2026","vin":"7JDEV3KK6SG","components":"UNKNOWN OR OTHER","summary":"While parked, unoccupied, and locked on a nearly level asphalt residential driveway, the vehicle began moving on its own and traveled approximately 15 feet down the driveway before coming to rest. The movement began several hours after anyone had last operated the vehicle. Conditions were dry at onset with no ice or snow beneath the tires. No driver was present and no input was given. The driveway terminates at a public street.  The event was captured in its entirety on a residential exterior security camera. Eleven video files exist and are available for inspection on request. The vehicle itself is also available for inspection.  Safety risk: an infant and two dogs are present in the household, and the vehicle traveled toward a public roadway with no occupant able to brake or steer. Had a person or child been in the path, or had the vehicle reached the street, the outcome could have been a serious injury or collision.  The failure has not been reproduced or confirmed by any dealer or service center. The event was reported to the manufacturer's customer care in writing in March 2026 and escalated in April 2026. No diagnostic inspection was offered at that time and no response was received for approximately three months. The vehicle was delivered to an authorized dealer in July 2026, and the manufacturer dispatched a field specialist. No root cause has been provided to the owner in writing. Whether the manufacturer identified a cause is UNKNOWN.  Prior warning symptoms: beginning within weeks of delivery in December 2025, the vehicle displayed recurring fault messages including headlight fault, system communication fault, emergency call system fault, charging fault, and park assistance fault, on separate and unrelated occasions over several months, documented with date-stamped photographs. Separately, in May 2026 the vehicle suffered a total failure and would not start, with blank displays and non-functioning turn signals, resolved only by a factory reset.","products":[{"type":"Vehicle","productYear":"2025","productMake":"VOLVO","productModel":"EX90","manufacturer":"Volvo Car USA, LLC"}]},{"odiNumber":11753723,"manufacturer":"Volvo Car USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/04/2025","dateComplaintFiled":"07/30/2026","vin":"7JDEV3KL7SG","components":"ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM","summary":"I am submitting this complaint because I believe my Volvo electric vehicle has a serious and recurring safety-related defect that has not been permanently repaired despite multiple repair attempts. Since purchasing the vehicle new, it has repeatedly failed to operate as intended, left me stranded multiple times, and continues to display warning messages while driving.  I purchased the vehicle new on November 20, 2025, for approximately $85,000 with zero miles. The first failure occurred on December 4, 2025, at approximately 578 miles when the vehicle stopped charging. Volvo attempted repairs, but the same charging defect returned. The vehicle required additional repairs on January 21, 2026 (1,304 miles), early March 2026 (2,846 miles), and April 27, 2026 (3,810 miles). Despite multiple repairs and component replacements, the same issue continued.  By the fourth repair, the vehicle had been out of service approximately 80 days. Volvo later approved a manufacturer repurchase; however, while waiting for the repurchase process, the vehicle developed additional failures where it would completely lose power and become inoperable. The vehicle required towing on multiple occasions, leaving me stranded and without transportation.  During a later repair visit, Volvo kept the vehicle for approximately 39 days and stated they could not duplicate the problem and that the vehicle was operating as designed. The day after receiving the vehicle back, the same failure occurred again. The vehicle has now required seven repair attempts.  Even after the latest repair, I continue to receive dashboard warnings while driving instructing me to stop the vehicle. Due to the repeated failures, loss of vehicle operation, and unresolved warnings, I have lost confidence in the safety and reliability of this vehicle and have changed my driving habits to avoid being stranded. I believe these recurring failures represent a potential safety defect that warrants investigation by NHTSA.","products":[{"type":"Vehicle","productYear":"2025","productMake":"VOLVO","productModel":"EX90","manufacturer":"Volvo Car USA, LLC"}]},{"odiNumber":11752711,"manufacturer":"Volvo Car USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/14/2026","dateComplaintFiled":"07/24/2026","vin":"7JDE23VL4SG","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"This vehicle locks itself even with a fully charged key tag inside it. The driver is not able to open the car by lifting any of the door handles. It has occurred 3 separate times. It will only open with a key card. Should the driver not have a key card outside of the vehicle, it must be towed to the dealership for service. The dealer has been advised of the problem, although the service department is unable to identify why or how this occurs.   This has happened at various times of the day, including late at night, and we reside in a rural area with very limited alternate transportation.  No warning messages appear prior to the problem.","products":[{"type":"Vehicle","productYear":"2025","productMake":"VOLVO","productModel":"EX90","manufacturer":"Volvo Car USA, LLC"}]},{"odiNumber":11749742,"manufacturer":"Volvo Car USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/11/2026","dateComplaintFiled":"07/11/2026","vin":"7JDE23KK5SG","components":"UNKNOWN OR OTHER","summary":"The person left behind detection system is faulty.","products":[{"type":"Vehicle","productYear":"2025","productMake":"VOLVO","productModel":"EX90","manufacturer":"Volvo Car USA, LLC"}]},{"odiNumber":11747906,"manufacturer":"Volvo Car USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/06/2026","dateComplaintFiled":"07/02/2026","vin":"7JDE23VL6SG","components":"AIR BAGS,SEAT BELTS","summary":"I purchased a 2025 EX90 on XXX. Immediately upon purchase, nearly every time my [XXX] daughter was riding in the middle seat using the integrated booster, the car would alert me that someone was sitting in the other two seats on either side of her. There were also occasions when only one seat alarm would go off. I checked her positioning to confirm that there was nothing on those seats. I took it into the dealership the following Monday. They did a software update, which they stated would resolve the issue. I picked up the car on the evening of XXX. For the next couple of days, it appeared that the issue had been resolved; however, it returned within a couple of days. Additionally, there were two instances, after receiving the car back from being repaired the first time, in which my daughter was riding with me, and her seatbelt failed to engage during rapid deceleration. I was driving on a main arterial street near our home, traveling approximately 35-40 mph. I was using single-pedal mode (EV) and took my foot off the gas pedal to prevent a crash. The car stopped very quickly, and she was thrown forward, nearly missing hitting her head on the back of the passenger seat. Subsequently, while driving the same minor child in a dealership loaner XC90, we experienced a routine quick stop at a very slow speed, and she immediately noted that the XC90 seatbelt was properly tightened. This side-by-side comparison confirms that the EX90's occupant restraint system failed to deploy during a near-crash event. I returned the vehicle on XXX, and the card has been there since.  On XXX, Volvo Corporate Engineering reviewed the data and confirmed a diagnosis of faulty radar sensors in the second row. Because the EX90's computer-controlled safety belts rely on these second-row sensors to work properly, this diagnosis from Volvo proves the safety systems in my daughter's row were actively broken during our near-miss collision event.  The vehicle is unsafe. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2025","productMake":"VOLVO","productModel":"EX90","manufacturer":"Volvo Car USA, LLC"}]},{"odiNumber":11747111,"manufacturer":"Volvo Car USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/27/2026","dateComplaintFiled":"06/29/2026","vin":"7JDE23KL3SG","components":"BACK OVER PREVENTION","summary":"When in reverse, the infotainment system allows a user to swipe down from the top of the screen to open the notification window which overlays the backup camera, and upon closing the notification window, the backup camera is dismissed and is no longer visible.","products":[{"type":"Vehicle","productYear":"2025","productMake":"VOLVO","productModel":"EX90","manufacturer":"Volvo Car USA, LLC"}]},{"odiNumber":11746581,"manufacturer":"Volvo Car USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/20/2025","dateComplaintFiled":"06/25/2026","vin":"7JDEV3KK8SG","components":"VEHICLE SPEED CONTROL","summary":"DESCRIPTION OF DEFECT: I am reporting a recurring incident of unintended acceleration in my Volvo EX90. On multiple occasions, immediately upon shifting the vehicle into Drive \u2014 before I touched the accelerator pedal \u2014 the vehicle accelerated forward on its own without any input from me.  This has happened more than once and is not an isolated event. The acceleration occurs at the moment of gear engagement, before I have made any contact with the accelerator pedal.  I took the vehicle to my Volvo dealership on 2/12/26. The dealer was unable to reproduce the issue or identify a cause.  This defect poses a serious and immediate safety risk, particularly in parking lots, driveways, and congested traffic, where unexpected acceleration could result in a collision, property damage, or injury to pedestrians or other drivers.  I am requesting that NHTSA open a formal investigation into this issue.","products":[{"type":"Vehicle","productYear":"2025","productMake":"VOLVO","productModel":"EX90","manufacturer":"Volvo Car USA, LLC"}]},{"odiNumber":11745991,"manufacturer":"Volvo Car USA, LLC","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/05/2026","dateComplaintFiled":"06/23/2026","vin":"7JDE23VK0SG","components":"POWER TRAIN","summary":"The contact owns a 2025 Volvo EX90. The contact stated that while exiting a parking lot, the contact selected drive(D); however, the vehicle reversed instead and crashed into a pole. There was no warning light illuminated prior to the failure. The contact stated that when the vehicle was being towed, the tow truck driver selected reverse(R) to reverse, and the rearview camera failed to display an image. The vehicle sustained damages to the rear bumper, and the pole was damaged. Volvo Roadside Assistance was contacted, and the vehicle was towed to a dealer. The contact stated that the vehicle remained with the dealer; however, the vehicle was not diagnosed. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 700.","products":[{"type":"Vehicle","productYear":"2025","productMake":"VOLVO","productModel":"EX90","manufacturer":"Volvo Car USA, LLC"}]},{"odiNumber":11744384,"manufacturer":"Volvo Car USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/16/2026","dateComplaintFiled":"06/16/2026","vin":"7JDE23KL7SG","components":"UNKNOWN OR OTHER","summary":"I have a 2025 Volvo EX 90 in the US and I had the manufacturers tow hitch attached.  The Error: Max trailer weight is 4,850lbs or 2,200kg, but tow ball weight is mistakenly listed as 220lbs instead of 485lbs or 220kg. Tow ball should be 10% of the trailer weight in the US. 4,850lbs or 2,200kg with 485lbs or 220kg tow ball limit would make sense.  The proof: the Volvo accessories catalog has it listed correctly for the 2\u201d ball kit: Member kit 70.8 lbs (32.1 kg) Max. towing capacity: 4850 lbs (2200 kg) Towball diameter: 2\" Class III Max. ball pressure: 485 lbs (220 kg)   This is a safety issue because if someone tows a 4850lb trailer with less than 5% of the weight on the hitch, they could have severe trailer sway. It appears to me to be a clear error in the digital owners manual tow ball weight limit.  The hitch itself lists 5000lbs trailer limit and 500lbs tongue weight on the limit sticker.","products":[{"type":"Vehicle","productYear":"2025","productMake":"VOLVO","productModel":"EX90","manufacturer":"Volvo Car USA, LLC"}]},{"odiNumber":11741767,"manufacturer":"Volvo Car USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/03/2026","dateComplaintFiled":"06/03/2026","vin":"7JDE23KL3SG","components":"SERVICE BRAKES","summary":"The One Pedal Drive function (regenerative braking) intermittently deactivates without warning after startup. This issue has occurred multiple times under normal driving conditions. When the accelerator is released, expected deceleration does not occur, resulting in reduced braking response.  No warning indicates that the system has disengaged, and it appears to deactivate without any driver input. This unexpected change in braking behavior creates a safety risk by increasing stopping distance and requiring immediate corrective driver action to maintain control of the vehicle.","products":[{"type":"Vehicle","productYear":"2025","productMake":"VOLVO","productModel":"EX90","manufacturer":"Volvo Car USA, LLC"}]},{"odiNumber":11741674,"manufacturer":"Volvo Car USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/02/2026","dateComplaintFiled":"06/02/2026","vin":"7JDE23KL4SG","components":"LANE DEPARTURE,BACK OVER PREVENTION","summary":"Multiple times I have gotten a \"Park assistance fault - book a service\" message while driving and the parking sensors stop working. The issue temporarily resolves itself only to reoccurring several days later. Took to service and they replaced the car computer and said they could to replicate the issue after replacing the computer. Now a week later and the issue has re-occurred twice again.","products":[{"type":"Vehicle","productYear":"2025","productMake":"VOLVO","productModel":"EX90","manufacturer":"Volvo Car USA, LLC"}]},{"odiNumber":11741677,"manufacturer":"Volvo Car USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/02/2026","dateComplaintFiled":"06/02/2026","vin":"7JDE23KL4SG","components":"UNKNOWN OR OTHER","summary":"Built-in navigation application has on multiple occasions stopped working and stating \"searching for GPS\". This causes a distraction and increases the chance of a crash because I now have to try to figure out what is going on while I was relying on the navigation to understand where I was going.","products":[{"type":"Vehicle","productYear":"2025","productMake":"VOLVO","productModel":"EX90","manufacturer":"Volvo Car USA, LLC"}]},{"odiNumber":11741681,"manufacturer":"Volvo Car USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/02/2026","dateComplaintFiled":"06/02/2026","vin":"7JDE23KL4SG","components":"UNKNOWN OR OTHER","summary":"My wife was driving at about 40 MPH when the instrument panel displayed a warning \"System Failure\" and the digital speedometer stopped working and showed the current speed as two dashes instead of a number (ie \"--\" instead of \"40\"). After about 5-10 seconds the warning went away and the digital speedometer appeared to start displaying the correct speed again.","products":[{"type":"Vehicle","productYear":"2025","productMake":"VOLVO","productModel":"EX90","manufacturer":"Volvo Car USA, LLC"}]},{"odiNumber":11740836,"manufacturer":"Volvo Car USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/16/2026","dateComplaintFiled":"05/29/2026","vin":"7JDEV3VK0SG","components":"ENGINE","summary":"The first issue occurred on 4/16/26. Car stopped mid-drive on a public road. No error or warning, just a jerk noise and stopped. This was around 7 in the evening and I am fortunate it was a not so busy road. Gives me nightmares thinking if me or my kids were driving on a freeway. Got towed to a dealership and the root cause was identified as the coolant being completely drained off because of a manufacturing defect with the radiator having a pin sized hole causing coolant to leak off. What was worse is that there was a known software bug, TJ 37300 that suppressed the low coolant message. I can't believe Volvo has released the car with a known safety issue. Got the car back on 5/11/26 and it was towed back on 5/16/26 for a similar issue. Awaiting root cause and resolution. Will report a separate case for that","products":[{"type":"Vehicle","productYear":"2025","productMake":"VOLVO","productModel":"EX90","manufacturer":"Volvo Car USA, LLC"}]},{"odiNumber":11738406,"manufacturer":"Volvo Car USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/15/2026","dateComplaintFiled":"05/17/2026","vin":"7jde23vl9sg","components":"ELECTRICAL SYSTEM,SEAT BELTS,FUEL/PROPULSION SYSTEM","summary":"The vehicle has experienced repeated intermittent electrical-system-related failures since the start of the lease, which have remained unresolved despite eight months of formal engagement with Volvo and multiple service and software-related repair attempts by Volvo.  Most recently, on May 15, 2026, while operating the vehicle in approximately 90\u00b0F Arizona temperatures, the vehicle displayed a \u201cLimited Performance / Electrical System Temporarily Limited\u201d warning message. Shortly afterward, the driver was temporarily unable to re-enter the vehicle, despite the exterior door handles deploying normally. Vehicle access was restored only after several minutes. The side view mirrors would not open. Driving for two minutes did not resolve this. After ten minutes of remaining parked the mirrors reconnected.  This latest incident follows prior issues including: \u2022Loss of charging capability during a long distance trip (which forced us to drive 50MPH on a 75MPH highway, putting our car and other drivers at risk.) \u2022Multiple incidents involving loss of instrument displays while driving \u2022Intermittent vehicle access and lock-related issues \u2022Unexpected seatbelt tensioning while the vehicle was in motion  Volvo previously indicated that software updates and related service efforts should address the issues. However, after the updates the vehicle continues to exhibit intermittent electrical-system-related problems affecting reliability and normal operation.","products":[{"type":"Vehicle","productYear":"2025","productMake":"VOLVO","productModel":"EX90","manufacturer":"Volvo Car USA, LLC"}]},{"odiNumber":11736867,"manufacturer":"Volvo Car USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/07/2026","dateComplaintFiled":"05/10/2026","vin":"7JDEV3VL6SG","components":"VISIBILITY/WIPER","summary":"Under certain driving conditions, particularly when the sun is at a low or mid-angle (morning or late afternoon), direct sunlight entering through the windshield reflects off multiple interior surfaces and creates a significant glare effect within the driver\u2019s field of view.  The reflections originate from several interior components, including metallic or semi-polished trim surfaces on the dashboard and steering wheel, as well as the glossy plastic housing surrounding the Bowers & Wilkins center tweeter located on the dashboard. When sunlight strikes these surfaces at specific angles, the reflected light is directed back toward the driver\u2019s eyes and onto the windshield area, producing intermittent bright glare spots.  Safety Impact: This glare can cause temporary visual distraction and reduced forward visibility. In some cases, the reflected light is intense enough to momentarily obscure portions of the road view or draw the driver\u2019s attention away from driving. The issue is angle-dependent and not constant, but it is repeatable under common sun positions and clear weather conditions.  Assessment of Cause: The condition appears to be related to interior material selection and surface finishes that include reflective or semi-gloss components positioned within the driver\u2019s forward field of view. The combination of windshield angle, dashboard geometry, and placement of polished trim elements contributes to a direct reflection path toward the driver.  The Bowers & Wilkins center tweeter housing, in particular, appears to be constructed of a highly reflective plastic surface that amplifies this effect when exposed to direct sunlight. Similarly, metallic trim elements on the dashboard and steering wheel may lack sufficient matte finishing or anti-glare treatment to prevent specular reflection.","products":[{"type":"Vehicle","productYear":"2025","productMake":"VOLVO","productModel":"EX90","manufacturer":"Volvo Car USA, LLC"}]},{"odiNumber":11731856,"manufacturer":"Volvo Car USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/17/2026","dateComplaintFiled":"04/17/2026","vin":"7jde23kl3sg","components":"UNKNOWN OR OTHER","summary":"My Volvo Ex90 was promised to have LIDAR capability.  I found out that Volvo broke their relationship with the company that was promised to supply this capability to our vehicle and I would like compensation.  Do you know who I would contact?","products":[{"type":"Vehicle","productYear":"2025","productMake":"VOLVO","productModel":"EX90","manufacturer":"Volvo Car USA, LLC"}]},{"odiNumber":11731480,"manufacturer":"Volvo Car USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/08/2026","dateComplaintFiled":"04/15/2026","vin":"7JDEV3KL4SG","components":"ELECTRICAL SYSTEM","summary":"The contact owns a 2025 Volvo EX90. The contact stated that while the vehicle was parked, an over-the-air software update was attempted but failed. The vehicle locked during the update process and remained inoperable for approximately one hour after the update was completed. On a separate occasion, the vehicle failed to shift into gear while driving on the interstate. The message that the vehicle was not in gear was displayed. The download process took an extended period and after the update was completed the vehicle operated as intended. Additionally, the infotainment system turned black and was inoperable, while the instrument panel was dark, and caused the turn signal indicator and speedometer to become inoperable. The instrument panel was flashing. The vehicle was taken to the dealer where it was determined that the battery was in low power mode. The vehicle was not repaired but was manually updated by the dealer, bypassing the over-the-air process. The manufacturer was notified of the issue. The approximate failure mileage was 1,115.","products":[{"type":"Vehicle","productYear":"2025","productMake":"VOLVO","productModel":"EX90","manufacturer":"Volvo Car USA, LLC"}]},{"odiNumber":11727840,"manufacturer":"Volvo Car USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/28/2025","dateComplaintFiled":"03/29/2026","vin":"7JDEV3VL1SG","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING","summary":"On November 28, 2025, my 2025 Volvo EX90 displayed a headlight warning message on the dashboard and the headlights failed to function properly while parked and after starting the engine. The defect temporarily resolved but recurred on December 5, 2025. A headlight defect that is not immediately apparent to the driver poses a serious safety risk before or during nighttime driving. The symptoms are consistent with NHTSA Safety Recall No. 25V-071 (Volvo internal reference R10298), which covers 2025 EX90 vehicles and involves unexpected headlight malfunction. I request that NHTSA investigate whether my vehicle's defect is related to Recall No. 25V-071 and whether the recall remedy has been properly implemented. If unrelated to Recall No. 25V-071, I request that NHTSA investigate this as a separate unreported safety defect. Other 2025 EX90 owners may be experiencing the same issue without reporting it. Volvo has contacted me directly on multiple occasions to schedule a central computer replacement on my vehicle. I understand this replacement is being offered to all 2025 EX90 owners. I request that NHTSA investigate whether this widespread hardware replacement is related to the safety defect I experienced and whether it should have been conducted as a formal safety recall. When brought in for repair on December 13, 2025, the service department advised parts were on indefinite backorder with no estimated delivery date. The vehicle remained at the service center for 47 days while Volvo was unable to supply the necessary parts. I request that NHTSA evaluate whether this represents an adequate response to a safety-critical defect.","products":[{"type":"Vehicle","productYear":"2025","productMake":"VOLVO","productModel":"EX90","manufacturer":"Volvo Car USA, LLC"}]},{"odiNumber":11725544,"manufacturer":"Volvo Car USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/02/2026","dateComplaintFiled":"03/19/2026","vin":"7JDEV3VLXSG","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"While driving the car the car will suddenly stop working, it will be unable to accelerate. When this happens a multitude of alerts display on the screen. The car is very dangerous to drive and I\u2019m concerned someone may die if this car is not recalled for safety.","products":[{"type":"Vehicle","productYear":"2025","productMake":"VOLVO","productModel":"EX90","manufacturer":"Volvo Car USA, LLC"}]},{"odiNumber":11724715,"manufacturer":"Volvo Car USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/15/2025","dateComplaintFiled":"03/16/2026","vin":"7JDE23VK8SG","components":"ELECTRICAL SYSTEM","summary":"The contact owns a 2025 Volvo EX90. The contact stated that while using the house charger, the breaker tripped. The check connection message was displayed. The vehicle failed to charge at the residence. The vehicle was later taken to the local dealer, who was unable to charge the vehicle. The contact eventually used a standalone charging system to charge the vehicle. The vehicle was taken to another local dealer, Subaru of Melbourne Service Center (4340 W New Haven Ave, Melbourne, FL 32904); where it was diagnosed and determined that an unknown part needed to be replaced; however, the part was on backorder. The vehicle was repaired, but the failure recurred. The manufacturer was contacted, and a case was opened. The failure mileage was approximately 80.","products":[{"type":"Vehicle","productYear":"2025","productMake":"VOLVO","productModel":"EX90","manufacturer":"Volvo Car USA, LLC"}]},{"odiNumber":11723637,"manufacturer":"Volvo Car USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/19/2026","dateComplaintFiled":"03/11/2026","vin":"7JDEV3VL7SG","components":"ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM","summary":"My car will not charge at my home power charger or any L1 or L2 AC based power system. It will only charge at higher price fast DC chargers which are limited and not at my house. This is apparently a commonly known flaw with this vehicle that has not been addressed and I am now waiting more than 20 days for a replacement part to be ready.","products":[{"type":"Vehicle","productYear":"2025","productMake":"VOLVO","productModel":"EX90","manufacturer":"Volvo Car USA, LLC"}]},{"odiNumber":11723450,"manufacturer":"Volvo Car USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/26/2026","dateComplaintFiled":"03/10/2026","vin":"7JDE23VL0SG","components":"ELECTRICAL SYSTEM","summary":"Was given a 'critical brake fault' warning on the dashboard. Car defaulted into neutral and I was not able to put it park, drive, reverse or even turn off the car (had to keep my foot on the brake until someone could help me push it onto a flat surface). Could not open the car doors from the outside, no resets would work, had to be towed to dealership. Car was left \"running\" at the dealership for over 24 hours.","products":[{"type":"Vehicle","productYear":"2025","productMake":"VOLVO","productModel":"EX90","manufacturer":"Volvo Car USA, LLC"}]},{"odiNumber":11719658,"manufacturer":"Volvo Car USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/20/2026","dateComplaintFiled":"02/21/2026","vin":"7JDEV3VK9SG","components":"ELECTRICAL SYSTEM","summary":"Unable to charge the car, interrupted charging","products":[{"type":"Vehicle","productYear":"2025","productMake":"VOLVO","productModel":"EX90","manufacturer":"Volvo Car USA, LLC"}]},{"odiNumber":11716524,"manufacturer":"Volvo Car USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2026","dateComplaintFiled":"02/08/2026","vin":"7JDEV3VL3SG","components":"UNKNOWN OR OTHER,LANE DEPARTURE","summary":"My Volvo EX90 has recurring software reliability problems affecting safety-related detection systems and hands-free operation features. These failures involve inconsistent or incorrect detection of vehicles and pedestrians and unpredictable loss of hands-free phone functionality. These issues create increased distraction and reduce confidence in driver-assistance safety features.","products":[{"type":"Vehicle","productYear":"2025","productMake":"VOLVO","productModel":"EX90","manufacturer":"Volvo Car USA, LLC"}]},{"odiNumber":11716170,"manufacturer":"Volvo Car USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/15/2025","dateComplaintFiled":"02/06/2026","vin":"7JDEV3VL2SG","components":"UNKNOWN OR OTHER","summary":"The onboard charger (GHCA) has now failed to charge on any Level 2 (the most common kind) charger.  The first time it failed was on December 15, 2025 and was replaced under warranty and released back to me on December 31, 2025.  Then on February 4, 2026, it failed to charge on a Level 2 charger and was confirmed to have a second onboard charger failure. (Both failures confirmed by Volvo technicians.) Not being able to charge presents safety issues of being stranded and leaving the car completely in-operational.  In addition to the GHCA failure, the dash that sits on top of the steering wheel has gone black/dark twice in the last 2 weeks. while driving, with no known reason.  That dash houses the speedometer, the battery percentage indicator, my gear shifting indicators as well as other ancillary items such as a map and speed limit signs.","products":[{"type":"Vehicle","productYear":"2025","productMake":"VOLVO","productModel":"EX90","manufacturer":"Volvo Car USA, LLC"}]},{"odiNumber":11716356,"manufacturer":"Volvo Car USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/22/2026","dateComplaintFiled":"02/06/2026","vin":"7JDE23KL4SG","components":"SEATS","summary":"Our 2025 Volvo EX90 was delivered with the seat track covers missing for the second row captain's chairs. It took a few weeks for the dealer to order them and install them. Looking at other active listings it appears most of the 6-seat Volvo EX90s being offered for sale is missing the seat track covers. I believe this is a saftey issue as without the cover the seat tracks and wiring is exposed and likely increases the risk of injury to 2nd row passengers (feet getting caught in seat tracks or debris getting into seat tracks preventing them from working properly, etc). I have reported this to my local Volvo dealership and Volvo Customer Support. I believe they should issue a recall to ensure the seat track covers are installed before delivery and that all already-sold EX90 missing the seat track covers gets them installed.","products":[{"type":"Vehicle","productYear":"2025","productMake":"VOLVO","productModel":"EX90","manufacturer":"Volvo Car USA, LLC"}]},{"odiNumber":11715733,"manufacturer":"Volvo Car USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/24/2025","dateComplaintFiled":"02/05/2026","vin":"7JDE23KK9SG","components":"FUEL/PROPULSION SYSTEM","summary":"The GHCA failed while AC charging at home, and the vehicle made loud banging noises. AC charging is no longer possible, and a replacement part is still backordered with no ETA over three months later. A corporate case has been filed with Volvo and they are effectively unresponsive, only emailing me once a few weeks after the case was created, saying that they would promptly reply to any of my responses, but have not replied for almost a month after my immediate response.","products":[{"type":"Vehicle","productYear":"2025","productMake":"VOLVO","productModel":"EX90","manufacturer":"Volvo Car USA, LLC"}]},{"odiNumber":11715857,"manufacturer":"Volvo Car USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/04/2026","dateComplaintFiled":"02/05/2026","vin":"7JDEV3VL2SG","components":"ELECTRICAL SYSTEM","summary":"GHCA Failure that resulted in inability to charge the car.","products":[{"type":"Vehicle","productYear":"2025","productMake":"VOLVO","productModel":"EX90","manufacturer":"Volvo Car USA, LLC"}]},{"odiNumber":11715573,"manufacturer":"Volvo Car USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/27/2025","dateComplaintFiled":"02/04/2026","vin":"7JDE23VL0SG","components":"SUSPENSION,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL","summary":"Ongoing Software Issues From shortly after delivery through now, the vehicle experiences frequent and recurring warning messages and system failures, including but not limited to:      Suspension system warnings     Driver assistance and self-driving feature failures     One-pedal driving malfunctions     Parking camera and sensor errors     Other system warnings that appear to be software-related  While the vehicle was often still technically drivable, these issues regularly caused the car to operate at reduced functionality, with key safety and convenience features disabled. Although software updates have reduced the frequency of these issues, they still occur intermittently and often require a vehicle reset or time to resolve. Because of these persistent and unpredictable warnings, my family and I have avoided taking this vehicle on long trips out of concern that the car may become unsafe or inoperable while traveling. The vehicle was brought in for service in December 2024 in an attempt to address these software-related issues; however, the service did not resolve the problem at that time. Hardware Failure #1 \u2013 GHCA In January 2025, the vehicle experienced a failure of the GHCA component, rendering the all-electric vehicle unable to charge. This occurred shortly after purchase.      Service appointment booked: January 27, 2025     Vehicle in shop: aprox 30 days The vehicle was out of service for approximately one full month. During this time, I shared my experience on Reddit due to the severity of the issue and the vehicle\u2019s newness. That post received over 350,000 views, and numerous Volvo EX90 owners reported experiencing the same GHCA failure\u2014many stating they had required multiple replacements of the same component. This strongly suggests a widespread defect rather than an isolated incident. Hardware Failure #2 \u2013 GHCA (Repeat Failure) On February 3, 2026, the GHCA failed again, and the vehicle was returned to the dealership for service with no ETA on a fix.","products":[{"type":"Vehicle","productYear":"2025","productMake":"VOLVO","productModel":"EX90","manufacturer":"Volvo Car USA, LLC"}]},{"odiNumber":11715615,"manufacturer":"Volvo Car USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/29/2026","dateComplaintFiled":"02/04/2026","vin":"7JDEV3VK1SG","components":"ELECTRICAL SYSTEM","summary":"The Grid to High Voltage Converter A (GHCA) is a critical, often failing, component in 2025+ Volvo EX90 and Polestar 3 electric vehicles that converts AC grid power to high-voltage DC for the battery has failed 5 times in my car with no fix from Volvo in the foreseeable future. There are some reports on reddit/ex90 and other owner forums that these failures can cause unsafe voltages and have blown up home chargers. It seems like it is getting to the point where they need to be forced to issue a recall for this part and compensate owners.","products":[{"type":"Vehicle","productYear":"2025","productMake":"VOLVO","productModel":"EX90","manufacturer":"Volvo Car USA, LLC"}]},{"odiNumber":11715649,"manufacturer":"Volvo Car USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/15/2025","dateComplaintFiled":"02/04/2026","vin":"7JDEV3VL8SG","components":"ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM","summary":"AC charging failed.","products":[{"type":"Vehicle","productYear":"2025","productMake":"VOLVO","productModel":"EX90","manufacturer":"Volvo Car USA, LLC"}]},{"odiNumber":11715687,"manufacturer":"Volvo Car USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/19/2025","dateComplaintFiled":"02/04/2026","vin":"7JDEV3KK5SG","components":"ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE,LANE DEPARTURE","summary":"The onboard charger (ghca) failed, destroying my evse and tripping the circut breaker in my electrical panel. It took 3.5 weeks for the replacement part to come in and be installed. On another occasion, the pilot assist adas presented an error and was unavailable until the computer was rebooted.","products":[{"type":"Vehicle","productYear":"2025","productMake":"VOLVO","productModel":"EX90","manufacturer":"Volvo Car USA, LLC"}]},{"odiNumber":11715700,"manufacturer":"Volvo Car USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/15/2025","dateComplaintFiled":"02/04/2026","vin":"7JDE23KL8SG","components":"ELECTRICAL SYSTEM","summary":"While Level 2 charging at home from a NEMA 14-50 receptacle using the Volvo-supplied cable/adapter, charging stopped unexpectedly accompanied by a loud thunk. The central computer restarted and presented a profile setup routine as if the car was new. Stored settings were not retained. Repeated attempts to re-initiate charging resulted in \u2018Charging fault\u2019 notifications on the instrument panel and a solid red light on the charging port indicator. The car can no longer charge with AC power, but still charges with Level 3 DC equipment. Also, the car software doesn\u2019t seem to recognize that there is a problem with the vehicle. It shows the status as \u2018everything is OK\u2019.","products":[{"type":"Vehicle","productYear":"2025","productMake":"VOLVO","productModel":"EX90","manufacturer":"Volvo Car USA, LLC"}]},{"odiNumber":11715705,"manufacturer":"Volvo Car USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/23/2025","dateComplaintFiled":"02/04/2026","vin":"7JDE23KL8SG","components":"EXTERIOR LIGHTING","summary":"The instrument panel displays symbol for exterior lights malfunction and the vehicle status screen reports \u201c1 serious issue detected \u2013 Headlight fault \u2013 Book a service\u201d. The high and low beams appear to function normally on both sides of the car. The daytime running lights (white) around the headlight are only illuminated on the drivers side; the passenger side running lights are not working. This issue is intermittent. It first occurred within one day of ownership and has recurred about once per week since then. Service department stated in mid-December that this is a software issue that will be fixed in a future update, but there hasn\u2019t been one and the issue still presents. Car software is currently version 1.4.15, and I believe has been since delivery.","products":[{"type":"Vehicle","productYear":"2025","productMake":"VOLVO","productModel":"EX90","manufacturer":"Volvo Car USA, LLC"}]},{"odiNumber":11714809,"manufacturer":"Volvo Car USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/31/2026","dateComplaintFiled":"02/01/2026","vin":"7JDEV3VL3SG","components":"FUEL/PROPULSION SYSTEM","summary":"Vehicle will no longer charge with 120 or 240 volt chargers.","products":[{"type":"Vehicle","productYear":"2025","productMake":"VOLVO","productModel":"EX90","manufacturer":"Volvo Car USA, LLC"}]},{"odiNumber":11714814,"manufacturer":"Volvo Car USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/22/2025","dateComplaintFiled":"02/01/2026","vin":"7JDEV3VL3SG","components":"STRUCTURE","summary":"Recall R10342 Power Operated Tailgate (POT) Drive Unit separation was not remedied by dealer prior to delivery of new vehicle.  While performing research on this vehicle for another issue, NHTSA's stite provided an unrepaired recall on the vehicle in question.  Upon further research, Volvo was aware of this issue and had already reported it to NHTSA prior to the date of vehicle delivery.  See attached.","products":[{"type":"Vehicle","productYear":"2025","productMake":"VOLVO","productModel":"EX90","manufacturer":"Volvo Car USA, LLC"}]},{"odiNumber":11711504,"manufacturer":"Volvo Car USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/25/2025","dateComplaintFiled":"01/16/2026","vin":"7JDEV3VL5SG","components":"ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM","summary":"I am writing to file a formal safety complaint regarding my Volvo EX90, which experienced a complete and dangerous shutdown while driving on a LA freeway on Christmas Day.  While traveling at freeway speed, the vehicle suddenly lost power and displayed a warning stating \u201cCritical Electrical Fault.\u201d The car shut down in the middle of active traffic. Two vehicles narrowly avoided colliding with us, and we were extremely fortunate to be able to turn the car back on, maneuver the vehicle to the shoulder of the road before being struck. The vehicle had to be towed from the shoulder of the freeway.  This incident posed a serious risk of severe injury or death, not only to my passengers but also to other motorists.  This was not an isolated incident. This is the second time this vehicle has experienced a sudden shutdown. The first incident involved a warning reading \u201cCritical Propulsion Fault,\u201d which also resulted in loss of vehicle function.  Following the Christmas Day incident, the vehicle has been at an authorized Volvo dealership for over three weeks. As of today, Volvo has been unable to identify the root cause or provide a clear explanation or repair. The uncertainty surrounding the failure of a brand-new vehicle (1,754 Miles) further reinforces the seriousness of this defect.  A vehicle that can unexpectedly lose all power at freeway speeds is fundamentally unsafe. Based on my experience, I believe the Volvo EX90 presents a significant safety defect, and I am deeply concerned that these vehicles continue to be sold and driven on public roads.  I respectfully request that NHTSA investigate this matter to determine whether a broader defect or pattern exists and to take appropriate action to protect the public.","products":[{"type":"Vehicle","productYear":"2025","productMake":"VOLVO","productModel":"EX90","manufacturer":"Volvo Car USA, LLC"}]},{"odiNumber":11710154,"manufacturer":"Volvo Car USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/02/2026","dateComplaintFiled":"01/10/2026","vin":"7JDE23VL9SG","components":"ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM","summary":"While driving on I-5 north by Castaic (exit 176A) the car displayed \"electric system temporarily limited\" then \"critical electric fault\" at which time it rapidly decelerated while on the freeway. The hazard lights were pressed but did not work. There was no shoulder and cars nearly rear ended our vehicle, with our family of 4 (including 2 kids) inside.   We were able to navigate the vehicle to a small shoulder at the freeway exit and called CHP for support to ensure our safety while we seemed roadside assistance. Volvo roadside assistance contacted a tow truck and walked us through a \"hard reset\" of the vehicle. After about 15 minutes we were able to drive the car with a CHP escort off the freeway ramp to a nearby parking lot. The \"electrical system temporarily limited\" fault remained. Our car was towed to the nearest dealership where the fault was observed. At this point (8 calendar days later) no fix has been identified.   This vehicle has had repeated electrical system faults since we leased in on 9/5/25 and has been serviced 3 previous times. This was the first time it stopped while driving.","products":[{"type":"Vehicle","productYear":"2025","productMake":"VOLVO","productModel":"EX90","manufacturer":"Volvo Car USA, LLC"}]},{"odiNumber":11709750,"manufacturer":"Volvo Car USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/05/2026","dateComplaintFiled":"01/08/2026","vin":"7JDEV3KL6SG","components":"ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM","summary":"I have been in multiple situation where my car is unable to charge from my home charger, and the issue is always same which is the need of GHCA replacement. Right now, GHCA for EX90 is in national back order with unknown ETA","products":[{"type":"Vehicle","productYear":"2025","productMake":"VOLVO","productModel":"EX90","manufacturer":"Volvo Car USA, LLC"}]},{"odiNumber":11708444,"manufacturer":"Volvo Car USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/06/2025","dateComplaintFiled":"01/02/2026","vin":"7JDEV3VK7SG","components":"ELECTRICAL SYSTEM","summary":"Please note this is an all electric SUV.  On Saturday 6th December, I unplugged the car from the A/C charger after it had finished charging to 90% in my garage and there was a very loud bang heard from under the car. The dashboard then reported there is a fault with the car and it cannot charge.  Took the car to the dealer same day and they suspected it was a failed GHCA part (AC to DC converter). They ordered a replacement and fitted it on 20th December but the car still will not charge on A/C. It still charges on DC and the dealer is using that to keep it powered.  I received a call from the dealer today (1/2/26) to say that Volvo corporate needs to perform a detailed investigation as to what has caused the car to stop charging on AC.  The dealer will not let me have the car back as they are concerned about the safety of the car and have been without it for approaching one month now.  With that in mind and the many reports on social media of similar failures as well as multiple months of having faulty cars, it appears this is a major problem that should be subject to a recall.  An example of posts can be seen here: [XXX]  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2025","productMake":"VOLVO","productModel":"EX90","manufacturer":"Volvo Car USA, LLC"}]},{"odiNumber":11708460,"manufacturer":"Volvo Car USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/22/2025","dateComplaintFiled":"01/02/2026","vin":"7JDEV3VL6SG","components":"POWER TRAIN","summary":"Charging failure. GHCA failure.","products":[{"type":"Vehicle","productYear":"2025","productMake":"VOLVO","productModel":"EX90","manufacturer":"Volvo Car USA, LLC"}]},{"odiNumber":11708219,"manufacturer":"Volvo Car USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/31/2025","dateComplaintFiled":"01/01/2026","vin":"7JDE23KL4SG","components":"FUEL/PROPULSION SYSTEM","summary":"The car triggered a \"charging fault\" while charging on a trip and will no longer charge on a level-2/AC charger. I was lucky to have enough charge to make it to a DC Fast charger and continue my trip. If I had not been so close to an alternative DC Fast charger this could have left me stranded.","products":[{"type":"Vehicle","productYear":"2025","productMake":"VOLVO","productModel":"EX90","manufacturer":"Volvo Car USA, LLC"}]},{"odiNumber":11704750,"manufacturer":"Volvo Car USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/22/2025","dateComplaintFiled":"12/12/2025","vin":"7JDE23VL0SG","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"On [XXX] around [XXX], while driving on [XXX]  fro Santa Paula to Ojai, my car displayed a message on the dash that said \"critical brake fault, pull over safely.\" When I applied the brakes they did not respond. I came to a stop only when the car lost momentum. When I exited the car to investigate, I shut the driver's door and was locked out. Neither my key card, nor phone key worked and the Volvo app indicated the reason was that the car was still driving it was not). I was just a mile away from descending a steep and winding road on the [XXX]. Had I been on that stretch of the road, the consequences I am certain there would have been a serious crash, as one side of the road has no shoulder and the other side is a steep cliff into a ravine. I had it towed that night to the dealership and it has been there at the dealership for almost three weeks. Both the dealership (Rusnak Volvo) and Volvo Customer Care have been uncommunicative, though on 12/7/22 Volvo Customer Care informed me I have a case number ([XXX]). When I called for an update today 12/12/25, I was told only that it had been assigned. No additional information has been provided. A simple internet search indicated that this brake issue has affected many Volvo cars in the past few years. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2025","productMake":"VOLVO","productModel":"EX90","manufacturer":"Volvo Car USA, LLC"}]},{"odiNumber":11698396,"manufacturer":"Volvo Car USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/08/2025","dateComplaintFiled":"11/09/2025","vin":"7JDEV3VK5SG","components":"STEERING,LANE DEPARTURE","summary":"When leaving a downtown parking garage, I noted the following alert on the driver's screen:  \"Steering fault - Drive with caution.  Book a service.\"    The driver's screen also showed that there was a driver support system fault and that the lane keeping aid was not available.  The center stack stated the following:  \"1 serious issue detected.  Steering fault Drive with caution.  Book a service.\"  At the time that the fault came up, the car had been driven out of its parking spot (by turning left) approximately 50 feet.  I had then stopped the car to talk to a friend.  When I got back into the car, I noted the fault message on the driver's screen when I went to back the car up so that I could leave the parking garage.  During my trip from downtown to the dealership, I did not note anything unusual other than the fact that the fault messages were displayed. The messages were displayed when I arrived at the dealership and stayed displayed until I exited the car.  When I got back in the car to turn it on, the error messages had disappeared.","products":[{"type":"Vehicle","productYear":"2025","productMake":"VOLVO","productModel":"EX90","manufacturer":"Volvo Car USA, LLC"}]},{"odiNumber":11693995,"manufacturer":"Volvo Car USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/05/2025","dateComplaintFiled":"10/17/2025","vin":"7JDEV3VK5SG","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER,LANE DEPARTURE","summary":"While driving, my car suddenly displayed the \"Driver Support System Fault\" icon (Picture 1).  At that time, the only issue was the fault icon.  I still had full navigation, lane departure warning and 360 camera functionality when I backed into my parking spot.  The car was locked with my key card.  I returned to 15 to 20 minutes later.  The Driver Support System Fault Icon was lit in addition to the lane departure unavailability icon (Picture 2).  The following functions and/or features did not work:  -  Lane Departure -  360 Camera -  Front Camera -  Tracking Lines for the Rear Camera -  Park Sensor audible alerts (Forward or Backup) - Ambient Temperature (Reads \"0 degrees Celsius\") - Odometer in the central stack (Reads \"-- km\") - HVAC Functionality - Heated Seats - Heated Steering Wheel - Bluetooth - Wi-Fi - Google Assistant - Navigation, including map being frozen in one position - Glovebox access - Connectivity with Internet or Volvo App - Volume control for the radio did not function. - 4-way hazard button greyed out and non-functional on center stack   Attempted reset/reboot of the Infotainment System did not resolve the issue and the car was taken to the local Volvo dealer.  Summary of Pictures attached: Pic 3 - Quick Controls - Shows glove box, 4-way hazard icon and other control icons greyed out Pic 4 - Status - States \"Everything is OK\", but tire pressure button is not available and Total distance reads \"--km\".  Additionally, as shown in Picture 3, the 4-way hazard icon is greyed out. Pic 5 - Similar shot as Picture 2 - Shows Driver Support System Fault and no Lane Departure Pic 6 - Car is in reverse.  Shows rear back up camera without guidance lines.  Does not show 360 camera. Pic 7 - HVAC Climate is off and cannot turn on.  All controls were greyed out.  I pressed \"Manual\" and \"Auto\" with no change. Pic 8 - Heated seats and heated steering wheel would not turn on even when I pressed the buttons.","products":[{"type":"Vehicle","productYear":"2025","productMake":"VOLVO","productModel":"EX90","manufacturer":"Volvo Car USA, LLC"}]},{"odiNumber":11693952,"manufacturer":"Volvo Car USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/16/2025","dateComplaintFiled":"10/16/2025","vin":"7JDEV3KKXSG","components":"SEAT BELTS,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"On three occasions my car has initiated automatic emergency braking while I was driving across the same grated bridge deck (Montlake Bridge in Seattle). In each instance there was no potential for collision and my car slammed on brakes and jammed on my seatbelt with varying levels of discomfort and terror. This also created a safety risk because I could have been rear ended as there was so reason to suddenly stop and certainly was shocked to have my car brake urgently and restrain me suddenly with seatbelt.   My best guess is that this related to boats traveling under the bridge as this happened three times during higher boat traffic.  I reported incident to Volvo and was told a case would be opened and that I would be contacted. I was not contacted. I scheduled a service appointment to address this and other issues with the EX90 that are unrelated but for the third time my appointment was cancelled as the Volvo dealership is refusing to service the ex90s they have been selling.","products":[{"type":"Vehicle","productYear":"2025","productMake":"VOLVO","productModel":"EX90","manufacturer":"Volvo Car USA, LLC"}]},{"odiNumber":11693256,"manufacturer":"Volvo Car USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/13/2025","dateComplaintFiled":"10/14/2025","vin":"7JDE23VL7SG","components":"VEHICLE SPEED CONTROL","summary":"The vehicle supports a feature to reset the display computer by holding the play/pause button for approximately 45 seconds. When executed the center console display as well as the speedometer display over the steering wheel reset and go blank for up to 1 minute.  The safety issue is that this function can be performed while the vehicle is in motion. This leaves the speedometer inoperable until the reset completes. This poses an extreme safety hazard as the driver has no way to assess current speed.  I'm able to reproduce this on the latest OTA software update 1.3.18.","products":[{"type":"Vehicle","productYear":"2025","productMake":"VOLVO","productModel":"EX90","manufacturer":"Volvo Car USA, LLC"}]},{"odiNumber":11692870,"manufacturer":"Volvo Car USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/07/2025","dateComplaintFiled":"10/12/2025","vin":"7JDEV3VL7SG","components":"VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE","summary":"I experienced a serious safety issue with my 2025 Volvo EX90 around 1:15 PM on October 7, 2025.  It was drizzling at the time. I had stopped in front of an ATM to deposit and withdraw money. After finishing, when I released the brake pedal to leave, the vehicle suddenly accelerated forward on its own, much faster than normal creeping speed. I had to keep pressing the brake pedal to control the car. I used intermittent braking to steer it around and managed to park it safely.  After shifting into Park (P), I restarted the vehicle\u2019s system, but the issue did not go away. Only after I parked, locked the car, and came back later did it return to normal.  I shared my experience on Reddit to see if other owners had similar incidents, and several reported the same issue.  I am very concerned that this could happen again, as it poses a serious safety risk if it occurs in traffic or near pedestrians.","products":[{"type":"Vehicle","productYear":"2025","productMake":"VOLVO","productModel":"EX90","manufacturer":"Volvo Car USA, LLC"}]},{"odiNumber":11692871,"manufacturer":"Volvo Car USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/10/2025","dateComplaintFiled":"10/12/2025","vin":"7JDEV3KL8SG","components":"POWER TRAIN,UNKNOWN OR OTHER","summary":"Car accelerates and lurches forward on its own sometimes.","products":[{"type":"Vehicle","productYear":"2025","productMake":"VOLVO","productModel":"EX90","manufacturer":"Volvo Car USA, LLC"}]},{"odiNumber":11691768,"manufacturer":"Volvo Car USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/23/2025","dateComplaintFiled":"10/07/2025","vin":"7JDEV3VL7SG","components":"POWER TRAIN,EXTERIOR LIGHTING,SERVICE BRAKES","summary":"1. The passenger side daytime fog light occasionally fails to operate, which could be a safety concern in certain driving conditions. 2. The one-pedal drive feature automatically switches off, even though it is saved in my profile. This may present a hazard if I accelerate as if one-pedal drive is still active. 3. The blind spot warning system does not provide an audible alert, and it sometimes activates even when no vehicle is nearby. 4. The reverse warning system occasionally alerts when there are no obstacles behind, making it difficult to trust the warnings. This could be dangerous if a real obstacle is present and the alert is ignored. 5. The door handles can sometimes auto-lock while being held, which poses a risk of finger injury, especially to children. 6. The lane-keeping assist feature occasionally stops functioning unexpectedly, which could be dangerous if the driver is relying on this assistance. 7. The infotainment system\u2019s microphone or speaker intermittently stops working, which is particularly risky if a phone call is ongoing through the system. I have had to manually change the mode while driving. 8. The car can sometimes be unlocked or driven simply by having a paired phone present, with no additional verification checks. This could be a security risk if someone gains access to my phone.","products":[{"type":"Vehicle","productYear":"2025","productMake":"VOLVO","productModel":"EX90","manufacturer":"Volvo Car USA, LLC"}]},{"odiNumber":11691630,"manufacturer":"Volvo Car USA, LLC","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"10/03/2025","dateComplaintFiled":"10/06/2025","vin":"7JDE23VL6SG","components":"SEAT BELTS,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"The vehicle has exhibited unexpected braking without any apparent external trigger, posing a safety risk. Most troubling, we have now had a third incident of the seatbelt pre-tensioning unexpectedly and forcefully, which caused my wife several days of lower abdominal discomfort. The most recent episode happened while parking at low speed. These experiences have undermined our trust in the vehicle\u2019s safety systems.","products":[{"type":"Vehicle","productYear":"2025","productMake":"VOLVO","productModel":"EX90","manufacturer":"Volvo Car USA, LLC"}]},{"odiNumber":11680818,"manufacturer":"Volvo Car USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/15/2025","dateComplaintFiled":"08/15/2025","vin":"7JDE23VL9SG","components":"POWER TRAIN,AIR BAGS,SERVICE BRAKES","summary":"I have documented 42 issues with this vehicle over the past 9 months of ownership, supported by multiple videos. These issues range from minor annoyances to serious safety concerns. The most alarming incidents include: a) Sudden disengagement of the powertrain b) Stability control system disabling unexpectedly c) Malfunctioning airbags d) Faulty or inoperative lighting systems e) Malfunctioning wipers in rain f) Inability to unlock or start the vehicle  To date, I\u2019ve documented and categorized 42 distinct issues. The vehicle has been in service four times, totaling over 48 days, yet the problems remain unresolved.","products":[{"type":"Vehicle","productYear":"2025","productMake":"VOLVO","productModel":"EX90","manufacturer":"Volvo Car USA, LLC"}]},{"odiNumber":11678075,"manufacturer":"Volvo Car USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/30/2025","dateComplaintFiled":"08/03/2025","vin":"7JDEV3VLXSG","components":"POWER TRAIN,ELECTRICAL SYSTEM,SERVICE BRAKES","summary":"One pedal driving randomly turns off when starting the vehicle.  This is a safety issue because we often don't notice its off until we're attempting to stop and taking your foot off the accelerator does not result in braking as expected.","products":[{"type":"Vehicle","productYear":"2025","productMake":"VOLVO","productModel":"EX90","manufacturer":"Volvo Car USA, LLC"}]},{"odiNumber":11675323,"manufacturer":"Volvo Car USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/19/2025","dateComplaintFiled":"07/22/2025","vin":"7JDEV3VLXSG","components":"ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE,LANE DEPARTURE","summary":"The screen behind the steering wheel, which provides the car's speed, driver assist, warning lights, turn signals, and other driving information suddenly went blank. I was grateful that I was close to home and no longer on the interstate highway I had just exited. I drove home, reset the car, and the screen was back on. I was lucky. I could have been at the beginning on my drive, over a hundred miles from home and unable to easily exit the highway.  The car is being towed today back to the dealer, again.   This happened without warning. I was driving and the whole screen just went black.","products":[{"type":"Vehicle","productYear":"2025","productMake":"VOLVO","productModel":"EX90","manufacturer":"Volvo Car USA, LLC"}]},{"odiNumber":11673479,"manufacturer":"Volvo Car USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/14/2025","dateComplaintFiled":"07/14/2025","vin":"7JDEV3VLXSG","components":"POWER TRAIN,VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM","summary":"The vehicle gear selector had reverse (R) selected and pressing the accelerator pedal caused the vehicle to drive forwards.  This appears to have been a result of enabling the \"one pedal drive\" function from the infotainment display while the gear selector was already in reverse.  The mismatch of selected / indicated direction vs the resulting direction is a safety issue","products":[{"type":"Vehicle","productYear":"2025","productMake":"VOLVO","productModel":"EX90","manufacturer":"Volvo Car USA, LLC"}]},{"odiNumber":11673483,"manufacturer":"Volvo Car USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/30/2025","dateComplaintFiled":"07/14/2025","vin":"7JDEV3VLXSG","components":"ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,UNKNOWN OR OTHER","summary":"Drivers display with vehicle speed and ADAS state goes blank while driving resulting in inability to see current speed or ADAS speed set point.  After rebooting the system as previously advised by Volvo, the ADAS speed set point showed \"00\" while maintaining a speed of 70mph","products":[{"type":"Vehicle","productYear":"2025","productMake":"VOLVO","productModel":"EX90","manufacturer":"Volvo Car USA, LLC"}]},{"odiNumber":11673486,"manufacturer":"Volvo Car USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/10/2025","dateComplaintFiled":"07/14/2025","vin":"7JDEV3VLXSG","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER,LANE DEPARTURE","summary":"Lane keeping sensors periodically fault and Volvo's solution is to reboot the vehicle","products":[{"type":"Vehicle","productYear":"2025","productMake":"VOLVO","productModel":"EX90","manufacturer":"Volvo Car USA, LLC"}]},{"odiNumber":11660000,"manufacturer":"Volvo Car USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/08/2025","dateComplaintFiled":"05/09/2025","vin":"7JDEV3KL1SG","components":"POWER TRAIN","summary":"On [XXX] I purchased a brand new 2025 Volvo EX90 from Volvo Cars of North Miami. I\u2019ve been having a number of software glitches since then, but the last incident put my life in direct danger. Yesterday, [XXX] I was driving [XXX] on [XXX]  (a four-lane motorway) in Aventura with around 55MPH speed and 76% battery charge. While driving the steering wheel display went dark and at that point, I had no information about my speed or vehicle status typically displayed on the screen. Shortly after that outage the larger Volvo screen started to flicker and went dark. At that point I started to lose control and longer able to safely operate the vehicle. Approximately 30 seconds after the larger screen went dark the turning signals stopped working and I was exposed to a direct rear-end impact from oncoming vehicles. Finally, the vehicle itself lost power and I slowed down almost to a complete stop in the middle of the road while bracing for a direct impact. By grace of God, I was somehow able to use the vehicle inertia and pull over to the side of the road and call for help using my cellphone. The vehicle regained power without any intervention roughly about 10 minutes after that incident. After the smaller screen came back online it displayed a number of error messages including \u201cCritical suspension fault. Stop safely\u201d, \u201cParking brake cannot hold the car\u201d and others. The vehicle is currently at the dealer awaiting inspection. My fear is that similar software outages could happen to others and they may not be as lucky as I was. If this incident would have happened on the highway at higher speed the outcome would have been fatal. My best guess is that the software updated while the vehicle was in motion and took out of operation all components - powertrain, steering, brakes, even the SOS call button.  Please investigate and consider stop sale order, this truly was a close call and I simply got lucky.  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2025","productMake":"VOLVO","productModel":"EX90","manufacturer":"Volvo Car USA, LLC"}]},{"odiNumber":11651941,"manufacturer":"Volvo Car USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/20/2025","dateComplaintFiled":"04/01/2025","vin":"7JDE23KL1SG","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER,LANE DEPARTURE","summary":"Vehicle: 2024 Volvo EX90 VIN: [XXX]   While driving on the highway, the entire digital instrument cluster and infotainment screen went completely black without warning. I could not see my speed, gear indicator, or use turn signals. This created an immediate and dangerous safety hazard, especially at high speed.  The issue has occurred more than once, and despite taking the vehicle to the dealership, it has not been permanently resolved.  I have filed a California Lemon Law claim with Volvo, and while Volvo acknowledged the defect and promised a buyback on March 18, 2025, they have failed to follow through or provide a resolution for over two weeks.  I am submitting this complaint because the vehicle presents an active safety risk to myself and others, and I am concerned that this defect could result in a serious accident or injury if not addressed immediately. I also have video evidence of the blackout event.  I am requesting that NHTSA open an investigation into this issue and hold the manufacturer accountable for failing to address a known safety defect in a timely manner. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2025","productMake":"VOLVO","productModel":"EX90","manufacturer":"Volvo Car USA, LLC"}]},{"odiNumber":11641650,"manufacturer":"Volvo Car USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/03/2025","dateComplaintFiled":"02/10/2025","vin":"7JDEV3KK0SG","components":"ELECTRICAL SYSTEM","summary":"Our EX90 will not charge with our installed Tesla Universal L2 charger. When the charger is connected to the vehicle, it appears to start charging for 2-3 minutes, then I get a Charging Fault, the charger tries to re-initialize, and this loop continues, all while not charging the car. While the car is attempting to charge the EX90 dash shows Power at 1KW or less and the Amps only get up to 4 max, but mainly stay around 1.  We contacted Tesla and they said it could be a bad adapter, so they sent a replacement unit. After this unit was installed, the same issues with charging the EX90 continues. We have charged other electric cars with the Tesla charger and it works perfectly, which leads me to believe this is a Volvo issue.","products":[{"type":"Vehicle","productYear":"2025","productMake":"VOLVO","productModel":"EX90","manufacturer":"Volvo Car USA, LLC"}]},{"odiNumber":11640499,"manufacturer":"Volvo Car USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/20/2025","dateComplaintFiled":"02/03/2025","vin":"7JDEV3KL8SG","components":"ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE","summary":"I was on the 101 freeway on January 20, 2025. I was driving on the far left lane, driving 72-65 miles an hour. The 2025 Volvo EX90 suddenly wouldn't accelerate more than 36 mph. A turtle error came on the screen. \"Driving Performance Reduced Drive with Caution Book a Service\" message displayed. Due to the car suddenly slowing down, we almost were read ended by a truck. I have kids in the car. This car had multiple faults. I had the car serviced on 01/20/25 and received it back from the dealer on 01/28/25. After, receiving the car two days later, now the SOS fault System light turned on, and now the Air Bag Fault Light is on. I do have a video of the incident on the freeway when the car started slowing down and the error messages.","products":[{"type":"Vehicle","productYear":"2025","productMake":"VOLVO","productModel":"EX90","manufacturer":"Volvo Car USA, LLC"}]},{"odiNumber":11634143,"manufacturer":"Volvo Car USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/22/2024","dateComplaintFiled":"01/05/2025","vin":"7JDEV3VK8SG","components":"LANE DEPARTURE","summary":"At 164 miles on the odometer, I had the following issues: a.  Received a message that the active high beam was not available and that it would be necessary to run the wipers to clean the front camera.  I ran the wipers with washer fluid to clear the camera as instructed, but it did not clear the error message during the drive cycle;  b.  Car has Driver Support System Fault; and  c.  Car has Lane Keeping Aid Fault later in drive cycle which turned off the lane keeping aid function.  Car was taken to dealership on 12/23/2024 and returned to me on 1/2/2025.","products":[{"type":"Vehicle","productYear":"2025","productMake":"VOLVO","productModel":"EX90","manufacturer":"Volvo Car USA, LLC"}]},{"odiNumber":11634197,"manufacturer":"Volvo Car USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/04/2025","dateComplaintFiled":"01/05/2025","vin":"7JDEV3VK8SG","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE","summary":"On Saturday, [XXX], I drove from Woodbridge, VA to Fairfax, VA without any issues or error messages.  Car was parked and locked for approximately  2 1/4 hours.  When I came back out to the car and opened the door, the display behind the steering wheel stated \"System communication fault.  Pilot Assist deactivated.  Find a place to stop and select P to park.  When parked, the system will reset.\"  I followed the directions as specified in my parking spot without any change.  I moved the car to another location in the parking lot and repeated the process as directed without any change.  I then got out of the car, locked the car, walked away from the car so that I was well out of range of the car, and then came back to the car.  Despite these efforts, when I unlocked the car with my Key Tag and got back in, I was not able to get the message to clear.  This resulted in the following issues:          (a) No speedometer on the display or in the HUD; (b) No green graphic for the turn signals to indicate that they were working; (c) No display of information concerning cruise control, headlight function or windshield wiper settings; (d) Speed limit sign reading in HUD was stuck on 25 mph even though I was driving on roads with higher speed limits (e.g., [XXX] - 45 mph and [XXX] - 55 mph); and (e) Center stack stated \"1 serious issue detected - Emergency Call System fault - book a service\".    The car was driven this way from Fairfax, VA to the Service Department of the Volvo dealership with no change and when I left, the cluster behind the steering wheel and the center stack were still in the same condition.  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2025","productMake":"VOLVO","productModel":"EX90","manufacturer":"Volvo Car USA, LLC"}]}]}