{"count":160,"message":"Results returned successfully","results":[{"odiNumber":11753164,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/25/2026","dateComplaintFiled":"07/27/2026","vin":"1V2SE2CA4MC","components":"ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM","summary":"This has happened to me a total of three times now And I have had the car one month. It stopped on me again in the middle of traffic Just driving without warning without any indicating lights on on June 25th. It stopped on me prior on July 21st and I just got it out of the shop July 24th. This is very dangerous and a dangerous situation especially to be driving one minute and the car just stop on you and go to a slow roll.","products":[{"type":"Vehicle","productYear":"2021","productMake":"VOLKSWAGEN","productModel":"ATLAS CROSS SPORT","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11751935,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/21/2026","dateComplaintFiled":"07/21/2026","vin":"1v2se2ca4mc","components":"UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM","summary":"I have not the slightest idea what is going on with the vehicle that I just bought on June 25th 2026. I have a 2021 Volkswagen Atlas crossover and the car stopped on me three times today. And when I arrived in my garage it said that the engine was hot. I will be taking it to the dealership tomorrow.","products":[{"type":"Vehicle","productYear":"2021","productMake":"VOLKSWAGEN","productModel":"ATLAS CROSS SPORT","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11751936,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/14/2026","dateComplaintFiled":"07/21/2026","vin":"1v2se2Ca4mc","components":"SERVICE BRAKES","summary":"When I am driving the vehicle the brakes are always squeaking. When I took it to the dealership they stated that there was nothing wrong with the brakes. When I Google this this seems to be a common issue with the Volkswagen Atlas.  But one thing also just the other day when I stopped on the brakes it felt like someone was slamming behind me.","products":[{"type":"Vehicle","productYear":"2021","productMake":"VOLKSWAGEN","productModel":"ATLAS CROSS SPORT","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11750701,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/15/2026","dateComplaintFiled":"07/15/2026","vin":"1V2RE2CA7MC","components":"EXTERIOR LIGHTING","summary":"Right side daytime running light went out. Confirmed by dealer and headlamp assembly was replaced.","products":[{"type":"Vehicle","productYear":"2021","productMake":"VOLKSWAGEN","productModel":"ATLAS CROSS SPORT","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11746801,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/03/2026","dateComplaintFiled":"06/26/2026","vin":"1V2RE2CA1MC","components":"EXTERIOR LIGHTING","summary":"The daylight LED lights have gone out. There is no replacement aside from replacing the whole headlight. LED\u2019s shouldn\u2019t go out and the cost of the replacement is high.","products":[{"type":"Vehicle","productYear":"2021","productMake":"VOLKSWAGEN","productModel":"ATLAS CROSS SPORT","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11744876,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/02/2026","dateComplaintFiled":"06/17/2026","vin":"1V2KC2CA9MC","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"The vehicle SOS communication/warning system began malfunctioning in February 2026. I am receiving an alert stating there is an SOS Malfunction and to service the vehicle immediately.  On February 18, 2026, the VW dealership conducted extensive testing on the vehicle and determined that the J949 SOS module required replacement as it could not be reset or remedied. Diagnosis - internal electrical failure. The dealership advised that this is a known issue to VW and that there are several other customers with the same issue and waiting for the modules, which are on backorder with VW. There is no communication between the vehicle and VW as a result, and the infotainment system is unable to update. The service tech advised that there are a number or potential issues that will arise because this is a vehicle communication failure. I was forced to prepay for the module and labor, which was ordered on 2/18 (in excess of $500). On 5/26/26 the VW dealership service manager confirmed that the module still has not arrived from VW and that there may be a recall issued because this is such a widespread problem, but that they have no estimated delivery time for the part.   The vehicle has had no problems prior to this. If the car is in an accident, there will be no SOS function. The infotainment system, which controls CarNet and the ability to communicate using CarPlay will also be compromised, which may result in the inability to call for assistance in event of an incident. VW Customer Service states they have no ability to track service orders or provide information on the ongoing issue, and stated that the dealership has the only ability to track the part. The dealership cannot check the status beyond acknowledging that the part is on backorder.  This is a widely reported problem online in multiple forums and with multiple VW models. We are paying for a part and waiting multiple months to obtain it, and the vehicle is compromised due to the failure of VW.","products":[{"type":"Vehicle","productYear":"2021","productMake":"VOLKSWAGEN","productModel":"ATLAS CROSS SPORT","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11744410,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2026","dateComplaintFiled":"06/16/2026","vin":"1V2RE2CA8MC","components":"EXTERIOR LIGHTING","summary":"One of the day time running lights have burned out.  The car just turned 5 years old with about 70,000 miles.  In reviewing some posts online a lot of owners have complained about the same thing.  Also you cannot replace the bulb, you have to replace the entire unit.","products":[{"type":"Vehicle","productYear":"2021","productMake":"VOLKSWAGEN","productModel":"ATLAS CROSS SPORT","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11743802,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/12/2026","dateComplaintFiled":"06/12/2026","vin":"1V2PE2CA6MC","components":"ELECTRICAL SYSTEM,BACK OVER PREVENTION,FORWARD COLLISION AVOIDANCE","summary":"The vehicle has ghost braking issues and on top of all the screens go black periodically for no reason at all(they aren\u2019t being touched).","products":[{"type":"Vehicle","productYear":"2021","productMake":"VOLKSWAGEN","productModel":"ATLAS CROSS SPORT","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11738490,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/18/2026","dateComplaintFiled":"05/18/2026","vin":"1V2KC2CA5MC","components":"EXTERIOR LIGHTING","summary":"Daytime running lights are non replaceable and a hazard left unfixed. The dealer refuses to acknowledge this or do anything but charge me 1600 dollars to replace. We don't have that kind of money just sitting around these days and they refuse to do anything. DRLs are critical for visibility. We had an extended warranty and they replaced 1 side last year instead of both. Now that the warranty is up they are telling us we are out of luck with this hazard driving around the street.","products":[{"type":"Vehicle","productYear":"2021","productMake":"VOLKSWAGEN","productModel":"ATLAS CROSS SPORT","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11738630,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/11/2026","dateComplaintFiled":"05/18/2026","vin":"1V2JC2CA3MC","components":"EXTERIOR LIGHTING","summary":"At 76000 miles, the daytime running light on the passenger side went out. I took the vehicle into the dealership for repair and I was told that because there is an internal open circuit, the entire headlight assembly will need to be replaced. I was quoted $1600 for the part, not including labor. This is a safety issue due to one daytime running light being a distraction for other drivers as well as myself.","products":[{"type":"Vehicle","productYear":"2021","productMake":"VOLKSWAGEN","productModel":"ATLAS CROSS SPORT","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11737483,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/06/2026","dateComplaintFiled":"05/12/2026","vin":"1V2PE2CA9MC","components":"STEERING,SUSPENSION","summary":"Subject: Formal Safety Complaint \u2013 Structural Manufacturing Defect \u2013 2021 VW Atlas Cross Sport (VIN: [XXX] ) To the NHTSA and Volkswagen Customer CARE:  I am formally reporting a significant safety hazard regarding my 2021 Volkswagen Atlas Cross Sport.  Incident Details: Incident Date: 05/07/2026 Current Mileage: 76,305 miles  VIN: [XXX]   Supporting Documentation: See attached files image.png and image_2.png.  Description of the Problem (Per Certified Technician): As documented in the attached invoice from Vacaville Volkswagen (image.png), the vehicle was brought in for a \"steering concern\" involving clunking noises and swaying at freeway speeds. After a test drive and inspection, the technician found:  The left front control arm front bolt was loose.  Three other bolts were not tightened to specification.  The noise and instability were caused by the resulting movement of the control arm.  The Issue: While the dealership identified the improperly secured hardware and torqued all bolts and nuts to specification, they declined to cover the repair under warranty or recall, resulting in a labor charge of $230.00.   Loose and under-torqued structural bolts on a control arm are not maintenance or \"wear and tear\" items; they represent a critical manufacturing and assembly failure. This component is vital to the vehicle's steering and suspension geometry.  Evidence of a Systematic Issue: This defect directly mirrors several existing Volkswagen safety recalls for the Atlas line involving improperly torqued chassis and suspension hardware, such as Recall 42HX and Recall 40R7. It is clear that my 2021 model was impacted by the same production lapses identified in these adjacent recalls.  Requested Action:  For the NHTSA: I request that this incident be documented to investigate whether the scope of current suspension recalls should be expanded to include the 2021 model year.  For Volkswagen USA: I am requesting a goodwill reimbursement of $230.00.  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2021","productMake":"VOLKSWAGEN","productModel":"ATLAS CROSS SPORT","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11736576,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/09/2026","dateComplaintFiled":"05/08/2026","vin":"1V2RE2CA4MC","components":"UNKNOWN OR OTHER","summary":"The Hood latch is broke and I am unable to get into the hood without tremendous effort.","products":[{"type":"Vehicle","productYear":"2021","productMake":"VOLKSWAGEN","productModel":"ATLAS CROSS SPORT","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11734837,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2024","dateComplaintFiled":"04/30/2026","vin":"1V2RE2CA8MC","components":"STEERING,SUSPENSION","summary":"Defective sway bar links","products":[{"type":"Vehicle","productYear":"2021","productMake":"VOLKSWAGEN","productModel":"ATLAS CROSS SPORT","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11733702,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/18/2024","dateComplaintFiled":"04/24/2026","vin":"1V2FE2CA5MC","components":"SERVICE BRAKES","summary":"Over course of ownership, I have taken 2021 Atlas Cross Sport in for routine service, to include grinding brakes during normal driving conditions. The brakes will squeak when first beginning the drive for the day. The brake issue becomes more pronounced when braking from various speeds such as 65MPH to a gradual stop. There is a loud and progressively grinding noise during this time. The dealership was made aware of this within a week\u2019s time and they specifically looked into this matter and advised once again, \u201cnormal.\u201d","products":[{"type":"Vehicle","productYear":"2021","productMake":"VOLKSWAGEN","productModel":"ATLAS CROSS SPORT","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11717947,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/14/2026","dateComplaintFiled":"02/13/2026","vin":"1V2JE2CA4MC","components":"EXTERIOR LIGHTING","summary":"Exactly at 50,000 miles, both Daytime Running Lights stopped working  This is a very well known issue in the owners community and seems very o purpose, since to fix it, instead of just having to replace a bulb or small part, dealer requires to replace the whole headlight assembly","products":[{"type":"Vehicle","productYear":"2021","productMake":"VOLKSWAGEN","productModel":"ATLAS CROSS SPORT","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11714960,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/30/2026","dateComplaintFiled":"02/02/2026","vin":"1V2FE2CA2MC","components":"AIR BAGS","summary":"The contact owns a 2021 Volkswagen Atlas Cross Sport. The contact stated that after being stopped at a traffic light, while making a left turn in the snow, the contact was unsure if the vehicle had fallen into a pothole or had driven over a speed bump when the driver's side curtain air bag, and the passenger's side curtain air bags, unexpectedly deployed. Additionally, unknown sensors were beeping, and the vehicle stalled. The contact stated that the sensors beeped while driving in the snow. No warning light was illuminated. There were no injuries sustained. The contact stated that the vehicle failed to restart. The Police Department was called to assist with traffic because the vehicle was blocking the roadway. The vehicle was towed to a dealer, where it remained unrepaired pending an inspection. The manufacturer was made aware of the failure. However, no assistance was offered. The failure mileage was approximately 35,000.","products":[{"type":"Vehicle","productYear":"2021","productMake":"VOLKSWAGEN","productModel":"ATLAS CROSS SPORT","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11709724,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2024","dateComplaintFiled":"01/08/2026","vin":"1V2JC2CAXMC","components":"SERVICE BRAKES","summary":"A loud squeaky noise come from the brakes.  When I took it to Volkswagen. They said there\u2019s an issue with the brakes that was installed by the manufacturer however, they will not fix it because there is no recall. They said that the brakes that\u2019s the factory installed has something has copper in it and that\u2019s causing the issue. I have another friend with the same make and model of the car and suffering from the same issue. My concern is it just a loud noise or is it a safety issue because of the brakes?","products":[{"type":"Vehicle","productYear":"2021","productMake":"VOLKSWAGEN","productModel":"ATLAS CROSS SPORT","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11708500,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/30/2025","dateComplaintFiled":"01/03/2026","vin":"1V2JC2CA0MC","components":"ENGINE","summary":"My car only has 58,000 and my car is leaking coolant and I was advised I need to replace the water pump at $15,000. I see there was a settlement already for Volkswagen\u2019s however, my Volkswagen Atlas cross port is not included although it is in the same year as those cars with the settlement it needs to be added so that way the warranty can be extended by 80,000 miles.","products":[{"type":"Vehicle","productYear":"2021","productMake":"VOLKSWAGEN","productModel":"ATLAS CROSS SPORT","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11704740,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/10/2025","dateComplaintFiled":"12/12/2025","vin":"1V2RE2CA8MC","components":"EXTERIOR LIGHTING","summary":"The passenger day time running light quit working randomly. This also is part of the lamp that provides cornering light. Without this, it decreases visibility early morning or evening driving. The issue has been confirmed with a mechanic and is a huge impact  for this vehicle model. There were no warning lights or alerts about an issue prior to the failure of the part.","products":[{"type":"Vehicle","productYear":"2021","productMake":"VOLKSWAGEN","productModel":"ATLAS CROSS SPORT","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11694382,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2025","dateComplaintFiled":"10/19/2025","vin":"1V2KC2CA0MC","components":"STEERING,SUSPENSION,UNKNOWN OR OTHER","summary":"My vehicuel vibrate at low speed or hight speed, speed does not descrimita, the steering wheel vibrate in a very strange way, when the car hit a bump, at any speed, it vibrate like a motor, for a short period of time, and them it goes back to normal, until agiang I hit a bump","products":[{"type":"Vehicle","productYear":"2021","productMake":"VOLKSWAGEN","productModel":"ATLAS CROSS SPORT","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11693442,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/11/2025","dateComplaintFiled":"10/14/2025","vin":"1V2DC2CA3MC","components":"ELECTRICAL SYSTEM,ENGINE","summary":"I was driving on the freeway and the car slowed down on me, almost to a stop! This could have been fatal! I am glad I had the time to move the the right lane for emergency. This needs to be reported and don't let other VW owners deal with this issue! it's a BIG safety issue!","products":[{"type":"Vehicle","productYear":"2021","productMake":"VOLKSWAGEN","productModel":"ATLAS CROSS SPORT","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11682812,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/20/2025","dateComplaintFiled":"08/25/2025","vin":"1V2DC2CA8MC","components":"ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE","summary":"What component or system failed or malfunctioned, and is it available for inspection upon request? The throttle and engine. Car is available for inspection.    How was your safety or the safety of others put at risk? The vehicle will lose ability to accelerate when crossing busy intersections or traveling on highways, resulting in the car slowing down significantly and not allowing me to accelerate out of the way of vehicles.    Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, I have given the dealership purchased from and the VW dealership many attempts to repair the problem, the car will work for 1-2 months before the problem occurs again, and it is back in the shop.    Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No, only by VW service department.   Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No, the EPC light comes on nonce I lose throttle is not warning prior to this occurring.   Car has been in the shop multiple times since purchase in 2023 for the same issue, the car has been repaired multiple times for the same issue, and it continues to break. While driving the vehicle the EPC light comes on and I lose throttle control, the car will not allow me to accelerate the car will start shaking and I will be unable to accelerate, I will then need to put the car in park and shut the vehicle off and turn it back on to clear the EPC light. I have reported my concerns to the dealership I purchased the car from who has tried to repair in 3 times or more and the issues continue, the car is now currently in VW service department with the same EPC issues occurring again. I truly believe the car is a lemon I need this car to be replaced or recalled before a fatal accident occurs involving myself and my son. I have more service invoices I am waiting to receive from VW.","products":[{"type":"Vehicle","productYear":"2021","productMake":"VOLKSWAGEN","productModel":"ATLAS CROSS SPORT","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11681814,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/12/2025","dateComplaintFiled":"08/20/2025","vin":"1V2TE2CA8MC","components":"FUEL/PROPULSION SYSTEM","summary":"The Car has Stalled at  Stoplights 3 different times. There was a message on the dashboard that told me to \"manually restart the engine\".  I put the car in park and restarted the engine.  Note: I don't use the \"Eco Stop Start\" mode.   I'm not sure what caused this problem but in reviewing some forums it may be an N80 Valve and/or a Carbon Canister.  Yes, the vehicle is available for inspection. Obviously, a stalled car could be a safety risk for the driver and others. I will be taking it to a dealer but they seemed to think it may be the battery. I don't think so, because the car started immediately once I pressed the Start Button. No Warning Signs or messages prior to Stall. Message to Manually restart after Stall.","products":[{"type":"Vehicle","productYear":"2021","productMake":"VOLKSWAGEN","productModel":"ATLAS CROSS SPORT","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11679171,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/04/2025","dateComplaintFiled":"08/07/2025","vin":"1V2DC2CA3MC","components":"SERVICE BRAKES","summary":"I own a 2021 Volkswagen Atlas Cross Sport with approximately 34,000 miles, purchased as a Certified Pre-Owned vehicle. The brakes make an extremely loud, metal-on-metal screeching noise when driving slowly, reversing or driving on hills. The sound is harsh and high-pitched, resembling worn-out or defective brake pads or rotors.  I brought the issue to a VW dealership, and they confirmed the noise but claimed it is \u201cnormal\u201d and offered no repair. The sound is consistent and worsens on incline. This issue raises serious safety concerns, including potential brake system wear/failure or lack of effective stopping power in certain conditions.  After researching, I discovered many other VW Atlas and Cross Sport owners are reporting the same problem across model years 2020\u20132023. Some have resorted to replacing OEM brake parts with aftermarket components to resolve the issue. I believe this may be a design or materials defect affecting a large number of vehicles.  I am requesting NHTSA to investigate this issue for potential safety implications and consider whether a recall or technical service bulletin is necessary.","products":[{"type":"Vehicle","productYear":"2021","productMake":"VOLKSWAGEN","productModel":"ATLAS CROSS SPORT","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11675947,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2025","dateComplaintFiled":"07/24/2025","vin":"1V2WC2CA7MC","components":"EXTERIOR LIGHTING","summary":"One of the daytime running lights has gone out with only 45,000 miles on my vehicle.  Dealership says they need to replace the entire headlight assembly, instead of the bulb, at a cost of $1,500.  No prior warning as to this issue.  There are a number of cases with this same problem at low vehicle mileage.","products":[{"type":"Vehicle","productYear":"2021","productMake":"VOLKSWAGEN","productModel":"ATLAS CROSS SPORT","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11674641,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/15/2025","dateComplaintFiled":"07/18/2025","vin":"1V2FE2CA5MC","components":"UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM","summary":"Start stop error on 7/15/25. Engine light on 7/16/25. Drove the car to AutoZone and the diagnostic code was P0496 EVAP System High Purge Flow. VW dealership said it was okay to drive vehicle with engine on until my appointment on  7/24/25.  Filled up the car with gas on 7/18/25, but the fuel gauge only went up to 7/8 of a tank and 365 miles to empty. After driving 51 miles, the fuel gauge was full and 430 miles to empty. After driving 116 miles, the fuel gauge dropped back down to 7/8 of a tank and 365 miles to empty. The car stalled today while going through the busy Burlington Road roundabout. There was a popping sound coming from the rear of the vehicle near the fuel tank after I shut it off when I got home. There was also a hissing sound coming from the fuel tank.   The EVAP purge solenoid was replaced on 5/30/25, the evap system failed again on 6/19/25 at which point the vehicle was sent to VW for a software update. The engine light is on again for the same EVAP issue and now the fuel system appears to be failing because of it. I\u2019m leaving the vehicle parked until my appointment. This vehicle is not safe to drive considering it stalls unexpectedly in stop and go traffic.","products":[{"type":"Vehicle","productYear":"2021","productMake":"VOLKSWAGEN","productModel":"ATLAS CROSS SPORT","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11673132,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/12/2025","dateComplaintFiled":"07/13/2025","vin":"1V2GC2CA2MC","components":"EXTERIOR LIGHTING","summary":"The daytime running lights are already out on a vehicle with less than 50k miles. It is a commonly reported problems with these vehicles and an expensive fix.","products":[{"type":"Vehicle","productYear":"2021","productMake":"VOLKSWAGEN","productModel":"ATLAS CROSS SPORT","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11673073,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/18/2025","dateComplaintFiled":"07/12/2025","vin":"1V2FE2CA5MC","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE","summary":"Car is stalling at slow speeds during heavy traffic, pulling into a parking spot, slowing down to cross a two lane highway, or moving slowly in a drive-through. This vehicle stalled unexpectedly on the tollway during the morning rush hour to Chicago. It also stalled at a four-way stop with limited visibility for drivers behind me on 6/18/2025. I had to call 911 because I was stalled at a busy intersection and the car would not restart. The engine light will come on and I\u2019ll get a \u201cstart/stop\u201d error even when I shut off that feature. The diagnostic code is related to the emissions system. I\u2019ve had the car in the shop three times for this issue. The purge valve was changed, and the software was updated. I picked up my car two days ago after a three week stint at the dealership, and the car stalled already in the drive-thru. This vehicle isn\u2019t safe to drive due to it stalling and sputtering unexpectedly in traffic.","products":[{"type":"Vehicle","productYear":"2021","productMake":"VOLKSWAGEN","productModel":"ATLAS CROSS SPORT","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11671303,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2025","dateComplaintFiled":"07/05/2025","vin":"1V2PE2CA5MC","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING","summary":"The daytime running lights have gone out.","products":[{"type":"Vehicle","productYear":"2021","productMake":"VOLKSWAGEN","productModel":"ATLAS CROSS SPORT","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11670690,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/30/2025","dateComplaintFiled":"07/02/2025","vin":"1V2RE2CA2MC","components":"EXTERIOR LIGHTING","summary":"Driver side headlight stopped working after a little over 4 years but less than 50,000 miles. On coming drivers from other side of road are distracted by only one light working and tend to serve toward my car.  No warning signs or messages appear in the car. Unfortunately, outside of warranty and the entire light console needs to be replaced. Appears to be a common problem on the Atlas Cross Sport 21' and per dealer parts on back order.","products":[{"type":"Vehicle","productYear":"2021","productMake":"VOLKSWAGEN","productModel":"ATLAS CROSS SPORT","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11660420,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/08/2025","dateComplaintFiled":"05/12/2025","vin":"1V2KC2CA1MC","components":"UNKNOWN OR OTHER,ENGINE","summary":"White smoke coming from under the hood.  Tire sensor has been replaced service several. One tire at a time","products":[{"type":"Vehicle","productYear":"2021","productMake":"VOLKSWAGEN","productModel":"ATLAS CROSS SPORT","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11652776,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2025","dateComplaintFiled":"04/04/2025","vin":"1V2JE2CA7MC","components":"ELECTRICAL SYSTEM","summary":"The contact owns a 2021 Volkswagen Atlas Cross Sport. The contact stated while driving 65 MPH, the front passenger's side and rear passenger's side windows opened unintendedly. There were no warning lights illuminated. The contact stated that the vehicle started experiencing the failure after the passenger occupant detection system (PODS) sensor mat and wiring harness were replaced under NHTSA Campaign Number: 24V464000 (Air Bags). The vehicle was taken to the dealer; however, the dealer was unable to duplicate the failure. The dealer performed an unknown reset on the vehicle. Additionally, the contact stated that the failure recurred while his wife was driving the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 11,282.","products":[{"type":"Vehicle","productYear":"2021","productMake":"VOLKSWAGEN","productModel":"ATLAS CROSS SPORT","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11651510,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/29/2025","dateComplaintFiled":"03/29/2025","vin":"1V2WE2CA3MC","components":"UNKNOWN OR OTHER,ENGINE","summary":"My vehicle turned off/stalled while driving. I had to throw on my hazards, stomp on the very hard break and turn the car on and off again. Very dangerous for me and other drivers. I see a lot of other customers with the same exact problem for the same model of vehicle. Definitely some type of recall that needs to be addressed.","products":[{"type":"Vehicle","productYear":"2021","productMake":"VOLKSWAGEN","productModel":"ATLAS CROSS SPORT","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11648046,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/07/2025","dateComplaintFiled":"03/13/2025","vin":"1V2RE2CA5MC","components":"UNKNOWN OR OTHER","summary":"Hood Release Cable. The hood release cable, which runs from the release lever inside the car to the latch under the hood, broke. I can't open my car hood. I've been looking online and it seems that this is a common issue and very expensive to repair and Volkswagen is the only onewiths the proper tools to fix the problem.","products":[{"type":"Vehicle","productYear":"2021","productMake":"VOLKSWAGEN","productModel":"ATLAS CROSS SPORT","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11648048,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/18/2024","dateComplaintFiled":"03/13/2025","vin":"1V2RE2CA5MC","components":"UNKNOWN OR OTHER","summary":"Hello, My car has a musty smell inside the cabin. I have tried all the recommendations, such as changing the cabin filter, running the AC, and using disinfectant sprays, and the odor does not disappear. I have allergies, and when I drive my car, it feels like I can't breathe. I do not have the means at the moment to change cars.","products":[{"type":"Vehicle","productYear":"2021","productMake":"VOLKSWAGEN","productModel":"ATLAS CROSS SPORT","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11646156,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/30/2024","dateComplaintFiled":"03/04/2025","vin":"1V2JC2CA4MC","components":"AIR BAGS","summary":"I received notification via carfax, VW app, AND by mail about the passenger air bag faulty PODS system recall in September 2024.  I was told by my local dealership there was no active fix for the issue at the time.  I then had my 50k mile service completed in December 2024 the week before Christmas and the service department stated they still had not received a fix for the recall code and that it would be rolling out in stages and to wait for a resolution.  It is now March 2025 and I do not feel safe driving this vehicle with my family knowing there is a possibility of the airbags not deploying in the event of a car accident.  The website even suggests not to drive the vehicle with this recall.","products":[{"type":"Vehicle","productYear":"2021","productMake":"VOLKSWAGEN","productModel":"ATLAS CROSS SPORT","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11645383,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/20/2025","dateComplaintFiled":"02/27/2025","vin":"1V2JE2CA2MC","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER,SERVICE BRAKES","summary":"While driving and coming to a stop or slowing down the cars engine will shut off. This is extremely dangerous when in traffic and you have to come to a complete stop and put it in park to manually restart the car.  The dealer cannot seem to reproduce the issue but the same day I picked it up from having it looked at it died on me twice in the same day.  The vehicle has not been inspected by anyone other than the dealership as far as I know as we are the second owner.  There was no warning when this started happening. It gives no warning when it will or will not die.  However, a week after it started the check engine light came on and that\u2019s when I took it into the dealership.  They were able to replace the sensor but did not find a reason for the car to spontaneously die.","products":[{"type":"Vehicle","productYear":"2021","productMake":"VOLKSWAGEN","productModel":"ATLAS CROSS SPORT","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11645114,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/25/2025","dateComplaintFiled":"02/26/2025","vin":"1V2RE2CAXMC","components":"AIR BAGS,SEATS","summary":"Car dealership attempted to fix recall related to Passenger Occupant Detection System (PODS). Dealership technicians experienced issues completing the repair and contacted the vehicle manufacturer for assistance. The manufacturer claims that the issues experienced during repair are due to damage and are refusing the pay for any fix to the recall. I am not aware of any damage the system would have experienced, other than being known to be defective and under recall. The manufacturer's proposal is that I pay approximately $1,300 to replace the system, which is known to be defective and under recall, or accept my vehicle back with a faulty PODS. It is the manufacturer's responsibility to replace this system, which is known to be defective and under recall. The nature of the problem is extremely serious and could involve injury or loss of life to my family. Therefore, I am not willing to accept the vehicle back with a defective PODS.","products":[{"type":"Vehicle","productYear":"2021","productMake":"VOLKSWAGEN","productModel":"ATLAS CROSS SPORT","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11639455,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/12/2024","dateComplaintFiled":"01/29/2025","vin":"1V2FE2CA6MC","components":"VISIBILITY/WIPER","summary":"The windshield on this vehicle is unsafe. VW either has a design issue with the angle of the windshield or an issue with the type of material the windshield is made out of. Since owning the vehicle I have had to have 2 windshield repairs in the last 3 months, both of which were covered by insurance \u201cfree\u201d of charge (or so I thought) however the charges were reflected on my insurance as claims, which, in return raised my insurance $150 on my next 6 month renewal. My vehicle is my daily driver and I\u2019m worried that one day my windshield is going to come in contact with debris and shatter while I\u2019m driving with my children in the vehicle. I\u2019ve lived in Wisconsin my whole life and I\u2019ve owned several vehicles and never in my life have I experienced having so many cracked windshield incidents as I do with my VW. Not only has the windshield chipped on more than one occasion, but the ENTIRE windshield is covered in small nicks. This issue in itself is enough of a reason to make me never consider buying another VW.   The vehicle has been looked at and repaired by Safelite twice. I have not discussed the issue with the dealership, however, after seeing 7+ additional nicks in the windshield, I will be asking the dealership about the issue.   No warning lamps were present when the incident occurred. Clearly this issue is going to continue happening and I will end up having to replace my windshield over and over again until I get a new vehicle.   I am open to having it inspected.","products":[{"type":"Vehicle","productYear":"2021","productMake":"VOLKSWAGEN","productModel":"ATLAS CROSS SPORT","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11635651,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/13/2025","dateComplaintFiled":"01/13/2025","vin":"1V2JE2CA8MC","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING","summary":"The Daytime running LED lights are commonly known to go out in this years 2021 VW atlas cross sports. The car gives a check light for these lights and each light had to have the entire headlight replaced. 1500 a peice. This causes issues with being able to get inspection stickers. I can\u2019t even get a headlight bc this part is on back order bc this is such a common problem with this car. These parts need to be recalled","products":[{"type":"Vehicle","productYear":"2021","productMake":"VOLKSWAGEN","productModel":"ATLAS CROSS SPORT","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11629921,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/29/2024","dateComplaintFiled":"12/10/2024","vin":"1V2BC2CA8MC","components":"AIR BAGS","summary":"I own a 2021 Volkswagen Atlas Cross Sport that more recently in June 2024 received a recall on its Passenger Airbags stating that it may not function properly in event of a crash. I want to point out that this is the only vehicle in the family and teenagers do ride in the front seat. I was informed of the recall via my Progressive App in June 2024 and Volkswagen who issued the recall did not inform me until end of August 2024 a 3 month delay.  I have been in communication with Volkswagen Corporation to work together to come up with a plan to resolve the issue in a manner that would work for both parties. I was notified by Volkswagen on December 4, 2024 that a repair for my vehicle is available and I should contact my local VW dealership to make an appointment to get this recall repaired.  I made an appointment with VW of Olympia for the repair of the recall on December 10, 2024 and at this time they are refusing to make the repair. I am concerned about the safety of my teenagers who ride on the passenger seat. This 2021 VW Atlas Cross Sport is the only vehicle in the family and at this time neither the VW nor the dealership are offering any alternatives nor loaner car disregarding safety of my teenagers who ride in the passenger seat.  I am asking NHTSA to be involved to help offer a resolution so that I can get this recall remedied in a timely manner.  I appreciate your time.  Regards, [XXX]  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2021","productMake":"VOLKSWAGEN","productModel":"ATLAS CROSS SPORT","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11629952,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/04/2024","dateComplaintFiled":"12/10/2024","vin":"1V2BC2CA8MC","components":"AIR BAGS","summary":"I own a 2021 Volkswagen Atlas Cross Sport that more recently in June 2024 received a recall on its Passenger Airbags stating that it may not function properly in event of a crash. I want to point out that this is the only vehicle in the family and teenagers do ride in the front seat. I was informed of the recall via my Progressive App in June 2024 and Volkswagen who issued the recall did not inform me until end of August 2024 a 3 month delay.  I have been in communication with Volkswagen Corporation to work together to come up with a plan to resolve the issue in a manner that would work for both parties. I was notified by Volkswagen on December 4, 2024 that a repair for my vehicle is available and I should contact my local VW dealership to make an appointment to get this recall repaired.  I went in person to VW of Tacoma, I made contact with one of their representative (not sure if this person even worked there as she had no proper name tag or proper VW uniform). The whole process seemed non transparent as when I asked for her name she would not give her name despite of multiple requests. My experience with this person was very nerve racking as it was unclear if I was being subject of fraud. I specifically asked to speak to the manager whose name was Jerry Podgoski. Despite of the information regarding the availability of the my recall repair part the dealership still refused to provide repair for my vehicle's recall.   Jerry Podgoski gave me the false idea that their dealership would be in touch however to date I have not heard back. I later found out the name of the service tech who refused to give her name was Maile Magpoc, she was not a pleasant person to deal with and the whole interaction seemed shady. I would like NHTSA to be involved as the recall from VW involves airbag and from the information I received from VW America repair is available and VW of Tacoma is refusing to provide the repairs on the recall issued by VW of America.","products":[{"type":"Vehicle","productYear":"2021","productMake":"VOLKSWAGEN","productModel":"ATLAS CROSS SPORT","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11628902,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/01/2022","dateComplaintFiled":"12/04/2024","vin":"1V2GC2CA2MC","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2021 Volkswagen Atlas Cross Sport. The contact stated that the vehicle was experiencing excessive coolant consumption. The vehicle was taken to the vehicle, where coolant was added to the vehicle; however, the low coolant warning light was illuminated. The vehicle was taken to the dealer, where the cooling system was replaced. The contact stated while driving at various speeds, the contact noticed an abnormal coolant odor inside the cabin of the vehicle. The check engine warning light was illuminated. The vehicle was taken back to the dealer, where the front passenger's side air bag was replaced. Additionally, the dealer diagnosed that coolant was leaking onto the top of the engine. The dealer replaced the cylinder head, the filters, the cooling system, the motor mount. Additionally, the dealer installed a new head gasket and new bolts, and the dealer rebuilt a new cylinder head. The contact stated while driving 60-65 MPH, the check engine warning light was illuminated and the vehicle nearly stalled. The contact exited the highway and pulled to the side of the road. The contact called the dealer and scheduled an appointment for the following day. The vehicle was taken to the dealer, where the engine was taken apart for diagnostic testing. The dealer replaced the engine with a used engine; however, the failure persisted. The contact stated that the dealer had taken the dashboard apart to allow a Volkswagen engineer located in Germany to monitor the failure remotely. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 30,000.","products":[{"type":"Vehicle","productYear":"2021","productMake":"VOLKSWAGEN","productModel":"ATLAS CROSS SPORT","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11627349,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/25/2024","dateComplaintFiled":"11/25/2024","vin":"1V2KE2CA4MC","components":"ENGINE","summary":"Car shut off randomly when driving","products":[{"type":"Vehicle","productYear":"2021","productMake":"VOLKSWAGEN","productModel":"ATLAS CROSS SPORT","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11624133,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/06/2024","dateComplaintFiled":"11/08/2024","vin":"1V2PE2CA5MC","components":"UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM","summary":"My 21 VW atlas cross sport now will not remote start.  As well, it CONTINUES with the sputter and stall at low speeds.  In and out of parking spots, backing in and out of driveway, the most important scenario being complete stall out crossing a median and multiple lanes of oncoming traffic\u2026","products":[{"type":"Vehicle","productYear":"2021","productMake":"VOLKSWAGEN","productModel":"ATLAS CROSS SPORT","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11624105,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/31/2024","dateComplaintFiled":"11/07/2024","vin":"1V2PE2CAXMC","components":"ELECTRICAL SYSTEM,ENGINE","summary":"I am writing to inquire about the carbon canister in my 2021 Volkswagen Atlas Cross Sport which was purchased from Schumacher VW 3720 Northlake Blv, Lake Park FL 33403. I understand that Volkswagen has a known issue with the carbon canisters in certain models, and I am seeking clarification on whether my vehicle qualifies for this coverage. My vehicle has experienced recurring issues, including stalling in traffic and when coming to a stop, which raises significant safety concerns. These stalling events pose potential hazards not only for myself but also for other motorists, particularly in high-traffic conditions. I believe these issues may be related to the carbon canister or another component of the emissions system. It is worth mentioning that other recalls have supposedly been corrected on my vehicle by Schumacher VW, yet these stalling issues persist. Given these circumstances, I am requesting information on the warranty status and any available options for addressing these concerns. Please provide details regarding the warranty coverage, eligibility criteria, and any steps I need to take to initiate this process. Your attention to this matter and assistance in ensuring the safety and reliability of my vehicle would be greatly appreciated.","products":[{"type":"Vehicle","productYear":"2021","productMake":"VOLKSWAGEN","productModel":"ATLAS CROSS SPORT","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11623744,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/05/2024","dateComplaintFiled":"11/06/2024","vin":"1V2KE2CA0MC","components":"AIR BAGS","summary":"My car was purchased on Sept 5th, only to be told there was a recall and could not legally be released to me. Its been months and still no answers.","products":[{"type":"Vehicle","productYear":"2021","productMake":"VOLKSWAGEN","productModel":"ATLAS CROSS SPORT","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11623462,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/04/2024","dateComplaintFiled":"11/04/2024","vin":"1V2SE2CA1MC","components":"AIR BAGS","summary":"The contact owns a 2021 Volkswagen Atlas. The contact received notification of NHTSA Campaign Number: 24V464000(Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.","products":[{"type":"Vehicle","productYear":"2021","productMake":"VOLKSWAGEN","productModel":"ATLAS CROSS SPORT","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11621799,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/19/2024","dateComplaintFiled":"10/24/2024","vin":"1V2GC2CA6MC","components":"AIR BAGS","summary":"The recall has been an ongoing issue; since I am from a smaller valley, Imperial Valley, my dealership has not been able to provide the parts for the repair, this is a major recall seeing as the passenger seat airbag may not deploy. I see no urgency to repair and no customer care. I personally have had to call the dealership asking for updates multiple times and no one is able to assist with the repair due to not having parts. I use my vehicle to rent on the TURO app and this has held up part of my income due to not being able to list the vehicle due to the safety concern. A prompt response or repair would greatly be appreciated from the dealer if they truly car about the safety of their customers.","products":[{"type":"Vehicle","productYear":"2021","productMake":"VOLKSWAGEN","productModel":"ATLAS CROSS SPORT","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11616176,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/29/2024","dateComplaintFiled":"09/24/2024","vin":"1V2JE2CA5MC","components":"AIR BAGS,TIRES","summary":"The contact owns a 2021 Volkswagen Atlas Cross Sport. The contact stated that the TPMS warning light illuminated and turned on and off. The contact inflated the tires. The contact received notification of NHTSA Campaign Number: 24V464000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was unknown. VIN tool confirms parts not available.","products":[{"type":"Vehicle","productYear":"2021","productMake":"VOLKSWAGEN","productModel":"ATLAS CROSS SPORT","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11613290,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/08/2024","dateComplaintFiled":"09/08/2024","vin":"1V2FE2CA7MC","components":"ENGINE","summary":"-Engine and yes. -Safety put at risk due to car not on when the street light turn green and I'm not aware that the car had turned off. -No -Message appeared on the dashboard stating Engine will shut off automatically to conserve battery.","products":[{"type":"Vehicle","productYear":"2021","productMake":"VOLKSWAGEN","productModel":"ATLAS CROSS SPORT","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11612596,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/04/2024","dateComplaintFiled":"09/04/2024","vin":"1V2KC2CA9MC","components":"AIR BAGS","summary":"Passenger airbag system error light has been on for at least 14 months and avoided repair in June of 2023 at Orem, UT dealership. Air bag may not deploy in the event of accident. My pregnant wife is primary passenger. It\u2019s a known issue that has a recall but no fix. The recall numbers are 24V464 (nhtsa) and 69PZ (Volkswagen). This recall was issued June 2024. Dealership instructed me to wait for fix and not allow anyone to sit in passenger seat. This instruction is impractical.","products":[{"type":"Vehicle","productYear":"2021","productMake":"VOLKSWAGEN","productModel":"ATLAS CROSS SPORT","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11612408,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/03/2024","dateComplaintFiled":"09/03/2024","vin":"1V2GC2CA9MC","components":"AIR BAGS","summary":"We have been told by our dealership and manufacturer that there is no timeline on when this part is going to be available to be fixed. We have to operate our business in compliance with the NHTSA, and not having a timeline or any compensation for this recall is a big hindrance to our business.","products":[{"type":"Vehicle","productYear":"2021","productMake":"VOLKSWAGEN","productModel":"ATLAS CROSS SPORT","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11609886,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2024","dateComplaintFiled":"08/21/2024","vin":"1V2AC2CA0MC","components":"FUEL SYSTEM, GASOLINE","summary":"The contact owns a 2021 Volkswagen Atlas Cross Sport. The contact stated that while attempting to refuel the vehicle, the fuel door failed to open. The contact physically broke open the fuel door to refuel the vehicle. The cause of the failure was not yet determined. The manufacturer and local dealer were not contacted regarding the failure. The failure mileage was 47,000.","products":[{"type":"Vehicle","productYear":"2021","productMake":"VOLKSWAGEN","productModel":"ATLAS CROSS SPORT","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11606886,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/06/2024","dateComplaintFiled":"08/06/2024","vin":"1V2PE2CA5MC","components":"POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM","summary":"The Atlas has stalled twice since purchase.  Both times I was coming into and out of a parking spot.  The second time I was almost rear ended by another car.  The car asked me to start manually.  Both times Auto start/stop was disabled.","products":[{"type":"Vehicle","productYear":"2021","productMake":"VOLKSWAGEN","productModel":"ATLAS CROSS SPORT","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11605386,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2024","dateComplaintFiled":"07/30/2024","vin":"1V2JE2CA8MC","components":"EXTERIOR LIGHTING","summary":"Hello,  I am filing a complaint regarding a safety issue with my vehicle. The daytime running light has ceased functioning. It began dimming last week and is now completely out. The vehicle is available for inspection.  Daytime running lights are essential for visibility during the day, contributing to overall safety and accident prevention. This problem appears to be common among VW Atlas owners after approximately 50,000 miles. The assembly has been examined, and since it cannot be disassembled, the issue is attributed to a faulty manufacturer component. The cost for a new part is approximately $1,200, not including labor.  There were no warning lights or messages to indicate this malfunction, only the gradual dimming of the light before it failed entirely. Many users on online forums have reported experiencing the same issue.  Please contact me if you need further details or have any questions about this safety hazard.","products":[{"type":"Vehicle","productYear":"2021","productMake":"VOLKSWAGEN","productModel":"ATLAS CROSS SPORT","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11602874,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/04/2024","dateComplaintFiled":"07/17/2024","vin":"1V2FE2CA4MC","components":"STEERING,POWER TRAIN,ENGINE","summary":"Driving under 10mphs (in slow moving traffic or parking lot, etc.), the vehicle engine turns off and power steering also shuts down. I reported this issue to VW Service and they were able to reproduce the issue but are unable to find a fix for it. When the issue appeared AUTO START/STOP error flashed on the dash board.  I avoided an accident this week when the vehicle turned off in rolling traffic. Vehicles behind me swerved to avoid crashing into me since my car engine and power steering turned off. The dealership said the vehicle is safe to drive which is not the case and are unable to provide me a loaner.","products":[{"type":"Vehicle","productYear":"2021","productMake":"VOLKSWAGEN","productModel":"ATLAS CROSS SPORT","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11601247,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2024","dateComplaintFiled":"07/11/2024","vin":"1V2DC2CA1MC","components":"EXTERIOR LIGHTING","summary":"One of my daytime running lights is out at 50k miles, thinking it was a simple solution I reached out to dealership and have been informed that the entire headlight needs to be replaced at a cost of $2k. Sound unreasonable considering this car is not old, and the way it has been built in makes it impossible to DIY. More than anything from research online it sounds like it is a common issue in Atlas 2021 and newer-  Having to replace this every 50k miles is very unreasonable - and In my opinion beats the purpose of LED lights which are supposed to have a very long life. Please advise","products":[{"type":"Vehicle","productYear":"2021","productMake":"VOLKSWAGEN","productModel":"ATLAS CROSS SPORT","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11597165,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/27/2024","dateComplaintFiled":"06/27/2024","vin":"1V2FE2CA4MC","components":"AIR BAGS","summary":"Air bag error message comes on and off while driving","products":[{"type":"Vehicle","productYear":"2021","productMake":"VOLKSWAGEN","productModel":"ATLAS CROSS SPORT","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11593663,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/11/2024","dateComplaintFiled":"06/11/2024","vin":"1V2KE2CA4MC","components":"ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM","summary":"My Wife has been driving our kids in our certified Preowned Atlas and this is the 3rd time she has stated then when slowing down or coming to a complete stop the vehicle shuts off completely and it's not due to the auto stop feature we have it switched off whenever we drive. On many forums I've researched when going into more in depth I found multiple people clamming it's a occurring thing for a lot of 21 atlas owners some even saying mid drive the vehicle shuts off and it's extremely dangerous because if your on the freeway or on a busy street this is very concerning and could cause fatal accidents and I will be taking it in for further investigation to the dealer. Hoping they can fix it but many people are saying VW doesn't have a answer, Some have stated that one dealership replaced a bad charcoal canister and also replace a N80 valve that was full of soot and causing engine problems I will also be bringing this up when I go and get the vehicle serviced.","products":[{"type":"Vehicle","productYear":"2021","productMake":"VOLKSWAGEN","productModel":"ATLAS CROSS SPORT","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11590344,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/16/2024","dateComplaintFiled":"05/23/2024","vin":"1V2SE2CA3MC","components":"AIR BAGS,SEATS","summary":"Air bag error displayed on dashboard  Dealer diagnostic done 5/20  Dealer stated airbag mat and wiring issue in seat","products":[{"type":"Vehicle","productYear":"2021","productMake":"VOLKSWAGEN","productModel":"ATLAS CROSS SPORT","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11585468,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/21/2024","dateComplaintFiled":"04/26/2024","vin":"1V2ME2CA7MC","components":"SERVICE BRAKES","summary":"I purchased this car new in 2021. Shortly after purchase, the brakes start grinding / squealing very badly. This is an intermittent problem. On multiple occasions, it has startled me so badly that I let up on the brake. This almost caused me to hit the vehicle in front of me.  Volkswagen has been unresponsive to dealer's request for a solution. When looking online, it apparently the construction of the brake pads that causes the issue. Ceramic brake pads do not have this same issue. However, Volkswagen will not authorize a payment to replace the OEM brake pads with ceramic pads.","products":[{"type":"Vehicle","productYear":"2021","productMake":"VOLKSWAGEN","productModel":"ATLAS CROSS SPORT","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11583159,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/14/2024","dateComplaintFiled":"04/15/2024","vin":"1V2CE2CA6MC","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE","summary":"Vehicle is turning off while driving or when getting to a stop sign or red light. It turns off completely.  no warnings lights or messages when shutting off. * after vehicle shuts off message on Dashboard says YOU MUST STAR CAR MANUALLY.  * unable to move steering wheel do to car being shut off  * unable to accelerate to move to safety  * Afraid of people behind the car, not having enough time to break due to vehicle deceleration because car shut off ** vehicle check and supposedly fix issue came back","products":[{"type":"Vehicle","productYear":"2021","productMake":"VOLKSWAGEN","productModel":"ATLAS CROSS SPORT","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11575433,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/19/2024","dateComplaintFiled":"03/04/2024","vin":"1V2RE2CA3MC","components":"UNKNOWN OR OTHER,ENGINE","summary":"Engine light keeps popping on due to supposedly the evaporative canister and valve are faulty. While driving my car acts as if the start/stop function is turned on (I turn it off because I don\u2019t like it) and starts to turn off my engine while I am creeping in traffic (major traffic). This was June 2023.  February 2024 same issue occurred and canister and valve needed replaced (not even a year later). A few days later the start/stop error popped up again and my car is starting to turn off while driving or creeping in traffic, with that function being turned off.","products":[{"type":"Vehicle","productYear":"2021","productMake":"VOLKSWAGEN","productModel":"ATLAS CROSS SPORT","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11574497,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/02/2021","dateComplaintFiled":"02/28/2024","vin":"1V2WC2CA4MC","components":"SERVICE BRAKES","summary":"SUV was purchased in May of 2021 at the Chapman VW dealership in Scottsdale, Arizona.  Within several days of owning the Atlas, I noticed a grinding, shrieking noise coming from the brakes every time they were applied.  I immediately notified the dealer and they said that this was a common occurrence on the Atlas.  They were aware of the issue but VW had not come up with a fix at that point in time.  I brought the car in and they offered to replace the pads which were done.  The problem continued. Most recently, the noise and friction from the brakes has gotten infinitely worse.  I contacted VW executives in the US and they once again said that they were aware of the issue but that no reimbursement would be given if I paid for new brakes myself, which I had to do.   All participants, including the manager of Chapman VW, agree that this is a problem issue.  However, there is no recall as of yet (one person there said one was forthcoming) and that they hear this problem from many Atlas owners. My question is why are they continuing to sell the car with the copper/rotor issue and why are they not fixing it nor reimbursing people like me? Thank you.","products":[{"type":"Vehicle","productYear":"2021","productMake":"VOLKSWAGEN","productModel":"ATLAS CROSS SPORT","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11572494,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/16/2024","dateComplaintFiled":"02/17/2024","vin":"1V2JE2CA5MC","components":"ELECTRICAL SYSTEM,ENGINE","summary":"its been about 3 occasions , one being yesterday 2/16/24, as i was on the freeway my vehicle began to stall and it displayed  ,  Error : stop/start, display said to manually start, got off the freeway and had to put my car into park then restart again.  I almost got hit and forsure bad accidents could have happened.  the other occasion was about a week ago exactly, i was on a turning lane, as i was in the middle of turning, the car stopped while in motion and it displayed the same message. I almost got hit by a vehicle.   i've called my nearest dealership and they were not that helpful, they tried to force it on me that it was just the vehicle feature that come with the car.  i've tried to tell them the error message but they disregarded my concern. the car has been very dangerous to drive and extremely worried and concerned","products":[{"type":"Vehicle","productYear":"2021","productMake":"VOLKSWAGEN","productModel":"ATLAS CROSS SPORT","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11572088,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/04/2021","dateComplaintFiled":"02/15/2024","vin":"1V2LC2CA2MC","components":"SERVICE BRAKES","summary":"Car has a harsh loud metal grinding sound when brakes are applied. Steering wheel vibration when brakes are applied at medium/high speeds, more notable in declined (down hill) roads. This has been reported to dealership since we got the car brand new and they do nothing about it except to provide a scripted answer stating that the \"car is safe\" and/or that they cannot reproduce the issue.","products":[{"type":"Vehicle","productYear":"2021","productMake":"VOLKSWAGEN","productModel":"ATLAS CROSS SPORT","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11569541,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2023","dateComplaintFiled":"02/02/2024","vin":"1V2PE2CA8MC","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING","summary":"The failing component is the passenger side daytime running light.  This light no longer illuminates.  After searching for a fix for the problem, this appears to be a very common problem for the VW Atlas Cross Sport.  The vehicle is available for inspection. The daytime running light has not been working since the vehicle hit about 55,000 miles. No warning of the daytime running light being out.","products":[{"type":"Vehicle","productYear":"2021","productMake":"VOLKSWAGEN","productModel":"ATLAS CROSS SPORT","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11568606,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/29/2024","dateComplaintFiled":"01/29/2024","vin":"1V2KE2CA0MC","components":"SERVICE BRAKES","summary":"Since I purchased the vehicle the brakes sound like they are bad, yet they are not bad. I was told at Volkswagon that they are aware of the issue in these SUV\u2019s but the only fix will void out my warranty if I choose to do it. If this is a known problem with volswagon cross sports then why is there not a solution to the problem that will not jeopardize our warranty. I\u2019m frustrated, the car sounds ridiculous when the brakes are applied and how is one to know when they are actually bad if they always sound that way.","products":[{"type":"Vehicle","productYear":"2021","productMake":"VOLKSWAGEN","productModel":"ATLAS CROSS SPORT","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11565622,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/13/2024","dateComplaintFiled":"01/15/2024","vin":"1V2TE2CAXMC","components":"AIR BAGS","summary":"Airbags deployed for no reason.  There is a known issue with this year make and model with the same issue.  For some reason my car was not included in the recall.   [XXX]  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2021","productMake":"VOLKSWAGEN","productModel":"ATLAS CROSS SPORT","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11560028,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/09/2023","dateComplaintFiled":"12/13/2023","vin":"1V2JE2CA5MC","components":"ENGINE,FUEL/PROPULSION SYSTEM","summary":"-The engine shut off while I was driving the vehicle and gave me a message to please start the engine manually by putting the car in park. This happened 6 times in 2 days including twice in traffic on the highway. The dealer said the issue was due to the evap canister being saturated and debris in the n80 valve. - This put me at risk of being in a serious accident as my car had no power. I had to put my car in park and manually restart it coming to a complete stop when Me and other drivers did not expect it.  -  the problem has been confirmed by the dealer - The vehicle component has not been inspected other than by the dealer to my knowledge - This happened a few times with no error message or warning sign, however after the first few times my car showed a message that would say error:start/stop at startup which I believed to refer to the auto start/stop system.","products":[{"type":"Vehicle","productYear":"2021","productMake":"VOLKSWAGEN","productModel":"ATLAS CROSS SPORT","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11555012,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/14/2023","dateComplaintFiled":"11/14/2023","vin":"1V2TE2CA5MC","components":"AIR BAGS","summary":"Airbags deployed randomly while driving. Nothing hit the car.","products":[{"type":"Vehicle","productYear":"2021","productMake":"VOLKSWAGEN","productModel":"ATLAS CROSS SPORT","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11552075,"manufacturer":"Volkswagen Group of America, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/06/2023","dateComplaintFiled":"10/26/2023","vin":"1V2LC2CA2MC","components":"ELECTRICAL SYSTEM,LANE DEPARTURE","summary":"The back up camera does not signal or brake when something is too close. Back into another car because I had no warning. VW denies this is a problem with Atlas Cross sport. I looked it up and it is a major problem","products":[{"type":"Vehicle","productYear":"2021","productMake":"VOLKSWAGEN","productModel":"ATLAS CROSS SPORT","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11538309,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/15/2022","dateComplaintFiled":"08/14/2023","vin":"1V2JE2CA3MC","components":"VISIBILITY,AIR BAGS","summary":"The contact owns a 2021 Volkswagen Atlas Cross Sport. The contact stated that while self-inspecting the vehicle, she noticed an excessive amount of water inside the vehicle. The contact stated that the water was coming from the HVAC system. Additionally, the contact stated that the display screen failed to operate as designed. The contact related the failure to NHTSA Campaign Number: 21V892000 (Visibility, Air Bags). The vehicle was taken to the dealer, who informed the contact that HVAC drain tube might be clogged. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 17,000.","products":[{"type":"Vehicle","productYear":"2021","productMake":"VOLKSWAGEN","productModel":"ATLAS CROSS SPORT","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11538401,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/20/2023","dateComplaintFiled":"08/14/2023","vin":"1V2JE2CA2MC","components":"FORWARD COLLISION AVOIDANCE","summary":"The contact owns a 2021 Volkswagen Atlas Cross Sport. The contact stated that while driving at an undisclosed speed, the brake warning light illuminated, and the vehicle unintendedly came to a stop. The contact stated that the failure had occurred twice. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 45,819.","products":[{"type":"Vehicle","productYear":"2021","productMake":"VOLKSWAGEN","productModel":"ATLAS CROSS SPORT","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11530564,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/23/2023","dateComplaintFiled":"07/06/2023","vin":"1V2RE2CA3MC","components":"UNKNOWN OR OTHER,ENGINE","summary":"Start/stop error occurred on dashboard and a day later the check engine came on. I took it in to get diagnosed & was told the software was recalled and needed updated. A few days later the start/stop error came back on, engine light came on, car was jerking and my engine would shut off as I am driving and would tell me to start my engine manually.  I was then told the evap purge valve and evap canister needed replaced. These 2 items were the first 2 line items on the diagnosis they first ran & did not check.","products":[{"type":"Vehicle","productYear":"2021","productMake":"VOLKSWAGEN","productModel":"ATLAS CROSS SPORT","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11527697,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/15/2023","dateComplaintFiled":"06/19/2023","vin":"1V2TE2CA9MC","components":"VISIBILITY/WIPER","summary":"Second replacement for windshield in less than 12-months for small impact that spreads immediately to a large irreparable crack in the windshield. The windshield was replaced with a factory new replacement.  It appears to the repair shop that there are issues with the integrity of the glass.  This should not occur from such low impact, regardless of the foreign object (small rock).","products":[{"type":"Vehicle","productYear":"2021","productMake":"VOLKSWAGEN","productModel":"ATLAS CROSS SPORT","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11527350,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/20/2023","dateComplaintFiled":"06/16/2023","vin":"1V2JE2CA8MC","components":"SERVICE BRAKES","summary":"I own my car for a 18 months and my brakes make a grinding noise. I have taken in for service and they tell me that's its normal. How can it be normal I have own several new autos and never had I had this problem.","products":[{"type":"Vehicle","productYear":"2021","productMake":"VOLKSWAGEN","productModel":"ATLAS CROSS SPORT","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11526678,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/12/2023","dateComplaintFiled":"06/12/2023","vin":"1V2WC2CA1MC","components":"ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE","summary":"While driving 70mph down the highway, warning lights on the dash flashed but I\u2019m not sure which ones, windows automatically rolled down and the emergency brake tried to engage. This could have absolutely caused an accident if traffic weren\u2019t light. This same morning when getting ready to leave the exact same thing happened, prior to the highway incident. After googling this issue I see it has been reported prior yet nothing has been done to ensure safety of VW Atlas drivers. Thankfully the car is under warranty but if it were not how fair would it be for expenses to come out of my pocket because VW has not been forced to confront this reoccurring issue!? I contacted my dealership and they\u2019re setting up an appointment to check things out but it is YOUR responsibility to ensure VW does something to protect its customers and drivers. They will not make a change unless ordered, greedy pigs.","products":[{"type":"Vehicle","productYear":"2021","productMake":"VOLKSWAGEN","productModel":"ATLAS CROSS SPORT","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11523151,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/23/2023","dateComplaintFiled":"05/22/2023","vin":"1V2JE2CA8MC","components":"ENGINE","summary":"The contact owns a 2021 Volkswagen Atlas Cross Sport. The electronic power control (ECP) and check engine warning light was illuminated after driving approximately 20 to 30 minutes at 55 MPH or higher, the vehicle suddenly powered off inadvertently. The contact would restart the vehicle immediately. The vehicle was taken to the dealer who replaced the O2 sensor and the pressure pump. The failure persisted; however, the cause of the failure was not found when the vehicle was returned to the dealer to be diagnosed. The failure persisted and recurred almost every 4 days. The manufacturer was made aware of the failure and opened a case. The approximate failure mileage was 47,000.","products":[{"type":"Vehicle","productYear":"2021","productMake":"VOLKSWAGEN","productModel":"ATLAS CROSS SPORT","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11520283,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"08/01/2021","dateComplaintFiled":"05/03/2023","vin":" 1V2TE2CA7M","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2021 Volkswagen Atlas.  The contact stated that while driving at an undisclosed speed, there was an abnormal burning odor detected. There were no warning lights illuminated. The vehicle was taken to the local dealer four times, who stated that it was normal. The manager informed her the cabin wall was thin. A pressure test was performed but there was no indication of a leak or burning odor. The manufacturer was contacted but provided no additional assistance.  The contact stated that the vehicle was causing her breathing problems and medical attention was provided. The failure mileage was approximately 0.","products":[{"type":"Vehicle","productYear":"2021","productMake":"VOLKSWAGEN","productModel":"ATLAS CROSS SPORT","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11520322,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/28/2023","dateComplaintFiled":"05/03/2023","vin":"1V2RE2CA0MC","components":"UNKNOWN OR OTHER,ENGINE","summary":"We have had this Atlas Cross Sport R-line for 2 years. Over these two years, the car will intermittently stall when I come to a stop sign or stop light. Many times it has nearly caused an accident. I consistently turn the auto on-off OFF as it is not a feature I like,  the problem happens with that feature disabled. Since I am the main driver, and my husband rarely is in the car, I thought that it was a normal feature. In the past several weeks it has continued to stop and nearly killed me at a major intersection in my area. I took the atlas into one dealership two weeks ago and they said nothing was wrong and they couldn't replicate it or provide a code. I have it in another dealership now and they are saying that they have no clue what to do about this and they cannot replicate it either. It is very dangerous and Volkswagen is doing nothing to assist us in fixing the matter. The most frustrating part is I love the car! It never happens at a convenient time to take pictures or videos, it is always in a traffic situation.  The other electrical items still work when the engine turns off.  I justwant VW to fix it so we can continue to enjoy the car but they \"have never had this happen\" (according to BOTH dealerships)","products":[{"type":"Vehicle","productYear":"2021","productMake":"VOLKSWAGEN","productModel":"ATLAS CROSS SPORT","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11516779,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/10/2023","dateComplaintFiled":"04/12/2023","vin":"1V2JE2CA3MC","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER,BACK OVER PREVENTION","summary":"Electric problem / water likings inside the passenger floor. This has affected the rear c\u00e1mara and touch screen of my vehicle. It suddenly stoped working when backing out. I almost ran over someone. Screen when black. I notice water in passenger side floor and Momentum Volkswagen on Richmond here in houston wants to change me too much money just to inspect the car when they clearly know these cars have that problem. They refused to fix the problem. Now the water on the floor caused my rear c\u00e1mara and touch screen not to work. Having electrical problem. Electricity and water could cause tones of problems. Please help we all need a recall on water leaking inside the Atlas cross sport 2021","products":[{"type":"Vehicle","productYear":"2021","productMake":"VOLKSWAGEN","productModel":"ATLAS CROSS SPORT","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11509387,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2022","dateComplaintFiled":"02/27/2023","vin":"1V2PE2CA8MC","components":"SERVICE BRAKES","summary":"After having the car for less than a year the brakes started grinding metal on metal as well as an extremely loud screeching sound. I\u2019ve taken it to a brake center and the dealership and there is nothing anyone can do as the brakes still show they are not ready to be replaced. Volkswagen is aware of the issue specifically with new Atlas models and will not do anything about it.","products":[{"type":"Vehicle","productYear":"2021","productMake":"VOLKSWAGEN","productModel":"ATLAS CROSS SPORT","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11500627,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2021","dateComplaintFiled":"01/07/2023","vin":"1V2PE2CA5MC","components":"ELECTRICAL SYSTEM,WHEELS,SERVICE BRAKES","summary":"Brakes are extremely loud and not as good as they should be for such a behemoth of an suv. Leads to a lot of uncertainty especially in wet weather. Any attempt to rectify this issue at the dealer leads to me being without a vehicle for HOURA for them to simply state no issue produced. (Also sound of advice of slamming on my breaks in drive and revers to get rid of the screech) which doesn\u2019t help unfortunately I gave in and tried it.  The TPS system in the ACS is DANGEROUS. Multiple flat tires with not one sign of lost air or change in pressure. Once even on the freeway with my partner and toddler in the car.   Reverse camera and screen black outs, infotainment system is frustrating and not dependable.","products":[{"type":"Vehicle","productYear":"2021","productMake":"VOLKSWAGEN","productModel":"ATLAS CROSS SPORT","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11498340,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/20/2022","dateComplaintFiled":"12/21/2022","vin":"1V2BE2CA8MC","components":"ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM","summary":"The remote start will not work related to fuel system issues, which concerns me and has an affect on the car stoping during driving.","products":[{"type":"Vehicle","productYear":"2021","productMake":"VOLKSWAGEN","productModel":"ATLAS CROSS SPORT","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11494136,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2022","dateComplaintFiled":"11/18/2022","vin":"1V2KC2CA5MC","components":"AIR BAGS","summary":"The contact owns a 2021 Volkswagen Atlas Sport. The contact received notification of NHTSA Campaign Number: 22V152000(Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.","products":[{"type":"Vehicle","productYear":"2021","productMake":"VOLKSWAGEN","productModel":"ATLAS CROSS SPORT","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11493206,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2021","dateComplaintFiled":"11/11/2022","vin":"1V2ME2CA3MC","components":"SERVICE BRAKES","summary":"1) Brakes grinding and squealing  2) Known defects in the 2021 brakes could reduce potential stopping distance for affected vehicles.  3) Dealer replaced brakes  at 10,000 miles with exact same part and now we are currently experience the same problems at 23,000 but now dealer says there are unable to replace because the issue will remain due to there not being a fixed replacement. Dealer also recommend contacting the manufacture customer care. There response acknowledge the issue but there was nothing they could do due to there not being a replacment part.  4) Yes, both by dealer and third party mechanics who also explained there are currently no after market brakes that could replace the defective brakes and they would have to replace with the same part.   5) No warning just constant grinding and noise","products":[{"type":"Vehicle","productYear":"2021","productMake":"VOLKSWAGEN","productModel":"ATLAS CROSS SPORT","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11487472,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2022","dateComplaintFiled":"10/02/2022","vin":"1V2HC2CA7MC","components":"ELECTRICAL SYSTEM","summary":"I never received a notification that my car had an active recall for the software or door wiring harness until I went to get my car appraised. I had the vehicle less than one year and it had 3 recalls and/or issues that needed repair. Further, their practices regarding sales are deceptive. I was told that the services would be free of charge in the first year and they were not. I still had to pay for the first oil change despite the car not being even 1 year old at the time. Please advise if there is someone else with whom I should file a complaint for their deceptive sales tactics. Thank you.","products":[{"type":"Vehicle","productYear":"2021","productMake":"VOLKSWAGEN","productModel":"ATLAS CROSS SPORT","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11485487,"manufacturer":"Volkswagen Group of America, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/13/2022","dateComplaintFiled":"09/20/2022","vin":"1V2RE2CA8MC","components":"AIR BAGS","summary":"The passenger airbags did not deploy during a crash . A suv vehicle hit my vehicle on the side and caused over $7000, in damage.","products":[{"type":"Vehicle","productYear":"2021","productMake":"VOLKSWAGEN","productModel":"ATLAS CROSS SPORT","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11482036,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/25/2022","dateComplaintFiled":"08/30/2022","vin":"1V2WC2CA3MC","components":"ELECTRICAL SYSTEM,AIR BAGS,SERVICE BRAKES","summary":"Windows open on their own. Emergency Brake engages at low speed, left me in the middle of oncoming traffic as I was about to slowly turn. At times continuously has the alarm bell own. Has Keyless entry, however often times Car Alarm goes off. Eliminating AC lights very dim hard to see. Radio screen sometimes is just blacked out.","products":[{"type":"Vehicle","productYear":"2021","productMake":"VOLKSWAGEN","productModel":"ATLAS CROSS SPORT","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11480042,"manufacturer":"Volkswagen Group of America, Inc.","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"12/14/2021","dateComplaintFiled":"08/18/2022","vin":"1V2FE2CA5MC","components":"AIR BAGS,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"This is a well known issue but their has now been several incidents where my forward braking should have activated and did not and now stela\u2019s on 4 different occasions 2 of which were on the highway where the emergency brake was triggered and i have lost control of the vehicle , yet in completely empty parking lots now two separate times i have been able to catch on video that it told me i was within 12 inches of something and there is nothing.   I\u2019ve had this issue starting 10/21 and happened as recently as 8/7 and it\u2019s almost gotten me killed, never,one the known recall for airbags not being deployed during two pretty significant accidents . PLEASE HELP ME AS VW IS AWARE OF THIS AND WILL DO NOTHING IM IN A 50,000$ death trap. Pre knowing it was my car ( former finance director at quirk vw ) They told my body shop to not let me drive the car as my car is effected by this deadly issue , then after the fact reaching out myself i was not only denied service but threatened by the gym and vw executive is acting like it is not a big deal , this is horrible and after 1 yr ago 5 months having been given a coupon for 20% off any morphine due to not buying back a vehicle that should have been bought back and the cpa , told me they do that to bribe people so they do not / HAVE 100S OF UPLOADS ON MY LAPTOP WONT LET ME LOAD FROM THIS IPAD","products":[{"type":"Vehicle","productYear":"2021","productMake":"VOLKSWAGEN","productModel":"ATLAS CROSS SPORT","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11479958,"manufacturer":"Volkswagen Group of America, Inc.","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"09/22/2021","dateComplaintFiled":"08/18/2022","vin":"1V2FE2CA5MC","components":"AIR BAGS,FORWARD COLLISION AVOIDANCE","summary":"The contact owns a 2021 Volkswagen Atlas Cross Sport.  The contact stated that while driving approximately 65-70 MPH, the vehicle in front of him swerved into another lane and he noticed there was a vehicle stopped in the middle of the highway 40 feet away from his vehicle. However, the automatic emergency braking system failed to engage. The contact depressed the brake pedal but the vehicle crashed into the rear end of the other vehicle due to the short distance. The air bags failed to deploy. The contact sustained soreness to the lower back, hips, and shoulder. The contact sought medical assistance. The vehicle was taken to an auto body shop where it was repaired. The contact stated that on another occasion while driving 25 MPH, another vehicle pulled in front of his vehicle unexpectedly and the contact crashed into the driver's side of the other vehicle. The air bags failed to deploy. The contact did not sustain injuries. A police report was filed. The vehicle was towed to a tow lot. The vehicle was then towed to an auto body shop where it was repaired. However, several unknown warning lights were illuminated. The vehicle was then towed to the dealer where it was diagnosed that the seat belt harness and the automatic emergency braking (AEB) system had failed. The vehicle was taken to a second dealer Boston Volkswagen (43 N Beacon St, Watertown, MA 02472) where the seat belt harness and the automatic emergency braking (AEB) system were repaired. However, the contact stated upon pulling out of an empty parking lot, the 360-degree forward collision chime engaged and an image indicating that the vehicle was entirely surrounded by objects was displayed. The contact turned off and restarted the vehicle however, the failure persisted. The contact parked the vehicle. Additionally, the contact stated while driving at 65-70 MPH, the automatic emergency braking (AEB) system engaged and the vehicle started slowing down. The contact veered to the side of the road for a moment. The contact continued driving at slower speeds. The contact stated that the failure had been reoccurring while there were no objects or vehicle nearby. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 7,000.","products":[{"type":"Vehicle","productYear":"2021","productMake":"VOLKSWAGEN","productModel":"ATLAS CROSS SPORT","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11477057,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/12/2022","dateComplaintFiled":"08/01/2022","vin":"1V2JE2CA0MC","components":"AIR BAGS","summary":"Manufacturer Recall Number97GF NHTSA Recall Number22V152 Recall Status: Recall Incomplete  I went on July 12th to my VW Dealer (Deel Volkswagen), they inspect the car and confirm that my car was affected by this recall. At that moment they mention that they don't have the spare part to fix the problem but in one or two weeks they should have it, once they get it they will call me. Since then, I have not received any call from the dealer, and the only time that they answer me they said taht they do not know when the part will arrive.","products":[{"type":"Vehicle","productYear":"2021","productMake":"VOLKSWAGEN","productModel":"ATLAS CROSS SPORT","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11475702,"manufacturer":"Volkswagen Group of America, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/25/2022","dateComplaintFiled":"07/25/2022","vin":"1V2AC2CA2MC","components":"UNKNOWN OR OTHER","summary":"I was pulling into a parking spot, my foot on the brake pedal, hand ready to shift car into park. At that time the rev counter went up to 7000, the car jumped the curb, I stepped hard on the brake but the car kept going. The car stopped when it slammed into a parked car so hard that it pushed the parked car into the street. No warning lights and the airbag did not deploy. Unsure of what malfunctioned. Anyone can inspect it. VW has been uncooperative and has told me several different stories about getting it looked at by a VW rep. The car had over $10k worth of damage which has been fixed first at the request of VW corporate.","products":[{"type":"Vehicle","productYear":"2021","productMake":"VOLKSWAGEN","productModel":"ATLAS CROSS SPORT","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11474923,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/27/2022","dateComplaintFiled":"07/20/2022","vin":"1V2KE2CA8MC","components":"ELECTRICAL SYSTEM,AIR BAGS","summary":"The contact owns a 2021 Volkswagen Atlas Cross Sport. The contact stated that the front and rear passenger\u2019s side windows activated and rolled down independently and without warning. The contact also stated that the windows occasionally failed to roll up after multiple attempts. The dealer was notified of the failure and informed her that there were no recalls on the vehicle. The contact then received a notification for NHTSA Campaign Number: 22V152000 (Air Bags). The dealer was notified about the recall and the contact was scheduled an appointment. Once the vehicle was serviced, the contact was informed that the driver\u2019s side of the vehicle was repaired; however, the part for the passenger\u2019s side repair was not yet available. The manufacturer was notified of the issue and confirmed that parts for the repair were unavailable. The vehicle was not fully repaired. The failure mileage was approximately 11,000. Parts distribution disconnect.","products":[{"type":"Vehicle","productYear":"2021","productMake":"VOLKSWAGEN","productModel":"ATLAS CROSS SPORT","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11473444,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/04/2022","dateComplaintFiled":"07/11/2022","vin":"1V2FE2CA8MC","components":"ENGINE,FUEL/PROPULSION SYSTEM","summary":"I was driving the car and it stalled on me. I had to start the car again. The car has not reproduced the incident again. I brought the car to two different service departments but they found nothing. One service department said to change my gasoline.","products":[{"type":"Vehicle","productYear":"2021","productMake":"VOLKSWAGEN","productModel":"ATLAS CROSS SPORT","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11469307,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2022","dateComplaintFiled":"06/15/2022","vin":"1V2FE2CA1MC","components":"FORWARD COLLISION AVOIDANCE","summary":"My Atlas Crossport without warning or any vehicle in front of me engaged emergency braking  and the forward collision warning lights and alarms came on.  I was traveling roughly 40mph and the vehicle suddenly slowed to just below 10mph before I was able to continue driving. Had a vehicle been behind me, most certainly it would have caused a collision.  The problem has been reported to my local VW dealership who acknowledged complaints but communicated there is no fix yet.  This incident has only happened once.  I was advised each time I drive to manually disengage the front assist feature.","products":[{"type":"Vehicle","productYear":"2021","productMake":"VOLKSWAGEN","productModel":"ATLAS CROSS SPORT","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11467832,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/06/2022","dateComplaintFiled":"06/06/2022","vin":"1V2BE2CA1MC","components":"AIR BAGS","summary":"The contact owns a 2021 Volkswagen Atlas Cross Sport. The contact received notification of NHTSA Campaign Number: 22V152000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.","products":[{"type":"Vehicle","productYear":"2021","productMake":"VOLKSWAGEN","productModel":"ATLAS CROSS SPORT","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11467088,"manufacturer":"Volkswagen Group of America, Inc.","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"04/30/2022","dateComplaintFiled":"06/02/2022","vin":"","components":"AIR BAGS","summary":"The contact owns a 2021 Volkswagen Atlas Cross Sport. The contact stated that while driving approximately 60 mph the driver suddenly steered to the right to avoid a collision with a second vehicle and suddenly the front passenger-side air bags and both the driver side and passenger side curtain airbags erroneously deployed causing the driver to lose control of the steering and crash into a curb. After the incident, the driver suffered from anxiety but no physical injuries were reported. No police report was taken. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the incident. The contact had received a recall notice for NHTSA Campaign Number:  22V151000(AIRBAGS). The contact indicated that the vehicle had experienced the same failure listed in the recall. The VIN was not available. The failure mileage was 45,000.","products":[{"type":"Vehicle","productYear":"2021","productMake":"VOLKSWAGEN","productModel":"ATLAS CROSS SPORT","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11466202,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/13/2022","dateComplaintFiled":"05/26/2022","vin":"1v2me2ca5mc","components":"ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE","summary":"While driving at approx. 65 mph in heavy rain the rear passenger window suddenly went down and smoke came from the door and at same time all electrical systems went out.  the  vehicle quickly decelerated to the point the vehicle was not able to be pulled out of the highway standing the vehicle in harms way.  Vehicle is completely unresponsive and will not start. This has been 12 day ago and the vehicle is still at the dealership and has not yet been looked at.  service manager did mention the door harness recall and said it is likely related, however the issues we experienced seem much more severe than is communicated in the recall.","products":[{"type":"Vehicle","productYear":"2021","productMake":"VOLKSWAGEN","productModel":"ATLAS CROSS SPORT","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11465235,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/02/2021","dateComplaintFiled":"05/18/2022","vin":"1V2PE2CA8MC","components":"ENGINE","summary":"The car has auto on/off when idling at a stop. It will often just power down completely and not power back up when idling. Because of this at intersections i have almost been hit twice but it has happened 7 times in 1 year.  The car also shows a constant seatbelt not connected symbol and loud warning when the belt is connected and nothing is in the passenger seat. This comes and goes with no prompting.  The dash board will occasionally show check engine codes but nothing is wrong.   One day after the car had overheated from no coolant after having just bought it a few moths prior no engine lights ever came on. The car just overheated and began to smoke and shut down on the side of the road.  Today Travelers insurance was running a scan on the black box after a no fault small impact accident occurred and they used 3 forms of equipment to get a \"event code\" but the code would not show. The agent was perplexed and said he'd never seen this on any other vehicle but VW before.   VW keeps just saying we'll do a software update but will not fix the issue.","products":[{"type":"Vehicle","productYear":"2021","productMake":"VOLKSWAGEN","productModel":"ATLAS CROSS SPORT","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11464171,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/17/2022","dateComplaintFiled":"05/11/2022","vin":"1V2CE2CA9MC","components":"ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE","summary":"It started with just the check engine light on but was driving fine.  I alerted VW and an appointment was made for over a month out.  Said it was safe to drive unless it was blinking or not acting right.  After a few days, the light went off.  About a week later, the check engine light came back on.  Anytime I got below 2 mph it would turn on all my alerts about engine running, no lane assist, no cruise and after a complete stop it would act like the emergency parking brake was on.  Sometimes when restarting the car the parking brake light was actually activated without pushing it.  The driver's side windows would also randomly roll down.    I immediately called the dealership and they fit me in prior to my previously scheduled appt.  I was told it was the door wiring harness and it would be several months before a fix. It has been in the dealership since 04/13/2022.   I do have a rental through the dealership.  However, the dealership is not communicating with me even though I've left messages.","products":[{"type":"Vehicle","productYear":"2021","productMake":"VOLKSWAGEN","productModel":"ATLAS CROSS SPORT","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11464031,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/02/2022","dateComplaintFiled":"05/10/2022","vin":"1V2ME2CAXMC","components":"SERVICE BRAKES","summary":"While driving on numerous occasions, the emergency brake has engaged making my Atlas stop short.  My Atlas has been back to the dealership twice.  Most recently (yesterday), they drove my car 2 miles and told me the car has no issues.  My concern is that if my brake engages and someone hits me, someone can get hurt or killed.  The dealership, service, and corporate refuses to acknowledge the safety concern and will not issue me a loaner until this is fixed.  Before the brake engages, the car will make noises as if I'm about to hit something even though there is nothing around me.  I believe this is due to the harness recall.","products":[{"type":"Vehicle","productYear":"2021","productMake":"VOLKSWAGEN","productModel":"ATLAS CROSS SPORT","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11463332,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2022","dateComplaintFiled":"05/04/2022","vin":"1V2JE2CA2MC","components":"ELECTRICAL SYSTEM,AIR BAGS,FORWARD COLLISION AVOIDANCE","summary":"I own a 2021 Atlus Cross-Sport and the last month I have had several electrical issues with it. It first started with my driver's windows would automatically roll down, then my radio would tune in/out, my check engine light comes on and then the passenger side air bag would turn off. I then would have my parking break come on when I rolled into a stop which included consistent beeping and alarms going off. Being a concern, I brought it into Volkswagen and was told that there was a recall on a faulty wiring harness. They agreed to place me into a rental car but had none available and gave me no other choices but to continue to drive the vehicle until the back-ordered parts came in. Two days later on May 1st I was driving the Atlus down the highway when my parking break automatically turned on and my car then sieved up on me. I returned my vehicle in Volkswagen the next day because I do not feel safe in that vehicle.  So now I wait, with no ETA of parts to repair my vehicle that I am still paying a note and insurance on.","products":[{"type":"Vehicle","productYear":"2021","productMake":"VOLKSWAGEN","productModel":"ATLAS CROSS SPORT","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11463104,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/18/2022","dateComplaintFiled":"05/02/2022","vin":"1V2DC2CA5MC","components":"AIR BAGS","summary":"there is a delayed airbag deploy in this vehicle with no remedy.  Concerned for well being of my my wife and family who drive this vehicle on a daily basis.","products":[{"type":"Vehicle","productYear":"2021","productMake":"VOLKSWAGEN","productModel":"ATLAS CROSS SPORT","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11462865,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/30/2022","dateComplaintFiled":"04/30/2022","vin":"1v2lc2ca8mc","components":"ELECTRICAL SYSTEM,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"Received an error message about driver door contact fail as I was driving down the highway. Next thing I knew my car was rolling down the back window and emergency braking. I was doing 65 down a highway. I had no control over my car. My passengers were freaking out. I was finally able to turn it off and back on and regain control. This is unsafe. I could\u2019ve wrecked and been seriously injured today.","products":[{"type":"Vehicle","productYear":"2021","productMake":"VOLKSWAGEN","productModel":"ATLAS CROSS SPORT","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11462347,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2022","dateComplaintFiled":"04/26/2022","vin":"1V2LC2CA4MC","components":"ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE","summary":"My cars windows started rolling down by themselves, the emergency break warning and igniting, a warning about the engine still running while in park, the red light on my door flashing, warnings about my lighting system, doors locked and wouldn\u2019t let me in the car.  Emergency break warning for engaging while driving down the freeway.  Volkswagen has given me a rental but nothing as far as completing the recall and no end in site, no notification of any issues with my car.","products":[{"type":"Vehicle","productYear":"2021","productMake":"VOLKSWAGEN","productModel":"ATLAS CROSS SPORT","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11461712,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/11/2021","dateComplaintFiled":"04/21/2022","vin":"1V2NE2CA6MC","components":"UNKNOWN OR OTHER","summary":"Car stalled at red light before getting on the highway. As I was merging on the ramp to 295, the car started stuttering, and steering wheel was vibrating severely.  EPC and Engine light popped on.  Had to pull over and was almost hit by a truck.  Turned on ok. A minute into the drive the EPC and Engine light popped on again and car started stuttering again. Was on major highway so had to pull off at next exit and pulled into a parking lot.  Customer Care sent a tow truck, and the SUV was towed to Salem County VW in Monroeville, NJ.  Called Salem County VW to let them know the SUV was in tow. Stated they would try to look at it, but to make a formal request online.  Made a formal request online for an appointment at 8:45 a.m. on 9/13. Car was in shop for 10 days with a bad fuel injector.","products":[{"type":"Vehicle","productYear":"2021","productMake":"VOLKSWAGEN","productModel":"ATLAS CROSS SPORT","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11460536,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/18/2022","dateComplaintFiled":"04/12/2022","vin":"1V2GC2CA6MC","components":"AIR BAGS","summary":"The contact owns a 2021 Volkswagen Atlas Cross Sport. The contact received notification of NHTSA Campaign Number: 22V152000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.","products":[{"type":"Vehicle","productYear":"2021","productMake":"VOLKSWAGEN","productModel":"ATLAS CROSS SPORT","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11460607,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/11/2022","dateComplaintFiled":"04/12/2022","vin":"1V2CR2CAXMC","components":"ELECTRICAL SYSTEM,SERVICE BRAKES,LANE DEPARTURE","summary":"VW ATLAS R LINE SLE MULTIPLES STOPS IN THE MIDLE OF THE TRAFFIC THE AUTOMATIC BRAKES ON, 3 WINDOWS ROLL DOWN , ALARMS ON BEEPING AND ILUMINATING","products":[{"type":"Vehicle","productYear":"2021","productMake":"VOLKSWAGEN","productModel":"ATLAS CROSS SPORT","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11460214,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/07/2022","dateComplaintFiled":"04/08/2022","vin":"1V2BE2CA5MC","components":"ELECTRICAL SYSTEM,SERVICE BRAKES","summary":"Stop/start error, park brake engages, constant warning signal beeping, windows roll down, can not drive car at all without it constantly applying the park brake","products":[{"type":"Vehicle","productYear":"2021","productMake":"VOLKSWAGEN","productModel":"ATLAS CROSS SPORT","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11459784,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/04/2022","dateComplaintFiled":"04/05/2022","vin":"1V2NE2CA6MC","components":"UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM","summary":"UNKNOWN:  3/22 Vehicle stalled two times at 70 mph on a highway. Increased steering wheel vibrations/ shaking Increased gas pedal vibrations  Overall vehicle shaking increased after this occurred Took it to dealer which had it in the shop until 3/25. Stated couldn\u2019t find anything wrong. Went to pick it up on 3/25 and STOP/START ERROR appeared. Left it until Monday. Talked to technician and stated car misfired last week but couldn\u2019t find anything else and cleared error code.  April 4th Car stalled and stuttered three times on a major highway at 70 mph Car started shaking again. Dropped car to dealership on4/4 and on way car barely made it passed 50 mph and shook during the drive to dealership. Acceleration was very slow.  Both incidents put me in positions where accidents could have happen on major highways. Luckily, I was able to pull over both times before a major accident ensued. Vehicle is still in shop without any status on an update.","products":[{"type":"Vehicle","productYear":"2021","productMake":"VOLKSWAGEN","productModel":"ATLAS CROSS SPORT","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11459529,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/10/2022","dateComplaintFiled":"04/04/2022","vin":"1V2PE2CA6MC","components":"AIR BAGS","summary":"In Jan 2022, my airbag light came on.  I took to local VW dealership (Raleigh) and they cleared the airbag light and said I was good to go.  Within a couple days, the airbag light came back on.  Took back to the dealership and they said now I need a harness for the LF door, but part on backorder.  It is April 2022, and there is still no harness.  I called last week to check and they said there were 2,000 on order and no ETA yet.  I have been driving around with an open airbag circuit and a TSB that clearly states the airbags will not go off as designed.  I contacted VW customer care and filed a complaint and asked to be compensated for the fact that they are still selling VW Atlas' but cannot produce safety parts, or to get me a harness, or provide alternative transportation.  Their solution was for me to continue to follow up with the dealership on my part and they would file a case for my complaint and concerns.  Who will be held liable when I am in a wreck and my airbags do not operate?  I have two young children, and this is honestly despicable.  This is not a cosmetic part, it is a safety concern, and the fact that they have 2,000 families out there with no resolve is unacceptable.","products":[{"type":"Vehicle","productYear":"2021","productMake":"VOLKSWAGEN","productModel":"ATLAS CROSS SPORT","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11459248,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/31/2022","dateComplaintFiled":"04/01/2022","vin":"1v2JE2CA1MC","components":"ELECTRICAL SYSTEM,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"Started with the driver door sensor not unlocking. Happened once before, errors and lights came on. Next day everything was fine. Yesterday, the driver door sensor would not unlock. All other doors unlocked, so I unlocked the driver door from the inside. Error messages started showing up such as, \"Error: Start/Stop,\" \"Attention: The engine is running,\" which i happened to get pictures of. The check engine light and the triangle with exclamation light came on. A door error message and brake message showed up as well. The windows will not go down. When I come to a complete stop at a red light or stop it puts the Park Brake on immediately.","products":[{"type":"Vehicle","productYear":"2021","productMake":"VOLKSWAGEN","productModel":"ATLAS CROSS SPORT","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11459061,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/27/2022","dateComplaintFiled":"03/31/2022","vin":"1V2SE2CA0MC","components":"ELECTRICAL SYSTEM,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"THE VEHICLE ON NUMEROUS OCCASIONS HAS HAD A SERIES OF ELECTRONIC WARNING ILLUMINATE ON THE DASH BOARD. THE WINDOWS BOTH DRIVER AND REAR PASSANGER GO DOWN ON THEIR OWN, HILL ASSIT FAILUER DISPLAYS, ADAPTIVE COLLISION SYSTEM FAILURE, ELECTRONIC PARKING PRAKE FAILURE, AUTO START FAILURE, START STOP FAILURE ALL ALTERNATE WITH ERROR MESSAGES. THE VEHICLE HAS ALSO APPLIED THE PARKING PRAKE ON ITS OWN WHILE APPROACHING EITHER A STOP SIGN OR RED LIGHT ON NUMEROUS OCCASIONS.","products":[{"type":"Vehicle","productYear":"2021","productMake":"VOLKSWAGEN","productModel":"ATLAS CROSS SPORT","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11458792,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2022","dateComplaintFiled":"03/29/2022","vin":"1v2je2ca9mc","components":"ELECTRICAL SYSTEM,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"Faulty door harness per VW service department in Valdosta, GA. This has caused over several near missed rear end collisions as the car will automatically activate the emergency brake while driving. Multiple error messages pop up. Windows roll down automatically. Vehicle has been sitting at dealership for 30+ days and dealership will not provide loaner vehicle, rental or hold payments with VW Credit. This has affected my way of life tremendously as I now have no vehicle to get to work and no vehicle to take my kids to school in. Dealership said I could still drive the vehicle, completely disregarding the fact that a car had to completely run off the road to prevent from hitting me after my emergency brake randomly activated while I had my kids in the back. So here\u2019s to making payments for my car to sit at the dealer with no help, no eta on repair, NOTHING!","products":[{"type":"Vehicle","productYear":"2021","productMake":"VOLKSWAGEN","productModel":"ATLAS CROSS SPORT","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11458829,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/19/2021","dateComplaintFiled":"03/29/2022","vin":"1V2SE2CA4MC","components":"ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM","summary":"I purchased a New 2021 VW cross sport in 02/21. I have had multiple safety-related issues   1. Car randomly stopped; check engine light illuminated. visited dealer was told the fuel injectors were faulty. Dealership replaced. When I drove the vehicle home, there was an intense smell of gasoline. Went back to dealer was told there was a fuel leak. This is a safety risk as the vehicle could catch fire.   2. Car randomly stopped loud squeaking\u2019s sound can be heard. Visited the dealership was told the main engine gasket seal was leaking. Again a huge safety issue   3. Windows, and sunroof roof randomly opening. was told by dealership unable to duplicate the issue.   4. Squeaking from rear suspension after long trips. was told by dealership unable to duplicate the issue.  These are all major safety issues. When i purchased this new vehicle for myself and newborn son I did not realize this car would be a safety hazard. I am afraid to drive it.","products":[{"type":"Vehicle","productYear":"2021","productMake":"VOLKSWAGEN","productModel":"ATLAS CROSS SPORT","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11458577,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/24/2022","dateComplaintFiled":"03/28/2022","vin":"1V2GC2CA2MC","components":"AIR BAGS","summary":"The contact owns a 2021 Volkswagen Atlas Cross Sport. The contact received notification of NHTSA Campaign Number: 22V152000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that the air bag warning light was illuminated. The vehicle was repaired but continued to experience the failure. VIN tool confirms parts not available. The failure mileage was unavailable.","products":[{"type":"Vehicle","productYear":"2021","productMake":"VOLKSWAGEN","productModel":"ATLAS CROSS SPORT","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11458507,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/27/2022","dateComplaintFiled":"03/27/2022","vin":"1v2re2ca5mc","components":"ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,SERVICE BRAKES","summary":"driving at low speed in parking lot, alarms sounded, engine and hazard lights came on and then driver's side windows rolled down partially.  a few seconds later, the emergency brake automatically engaged, stopping the vehicle.  i was able to disengage the emergency brake and continue driving, but dashboard lights remained on.  very scary.","products":[{"type":"Vehicle","productYear":"2021","productMake":"VOLKSWAGEN","productModel":"ATLAS CROSS SPORT","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11458513,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/26/2022","dateComplaintFiled":"03/27/2022","vin":"1V2FE2CA8MC","components":"ELECTRICAL SYSTEM","summary":"I WENT TO MY CAR ON MARCH 26, 2022 IN THE MORNING AND ALL FOUR OF MY WINDOWS WERE ROLLED DOWN, THEY WERE ROLLED UP WHEN i LEFT THE CAR THE PREVIOUS DAY. ACCORDING TO THE RECALL NOTICE IT SAID THAT THIS ISSUE COULD BE RELATED TO A BRAKING ENGAGING UNEXPECTEDLY.","products":[{"type":"Vehicle","productYear":"2021","productMake":"VOLKSWAGEN","productModel":"ATLAS CROSS SPORT","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11458450,"manufacturer":"Volkswagen Group of America, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/15/2021","dateComplaintFiled":"03/26/2022","vin":"1v2pe2ca0mc","components":"AIR BAGS","summary":"Vehicle was in passage side collision and air bags did not deploy.","products":[{"type":"Vehicle","productYear":"2021","productMake":"VOLKSWAGEN","productModel":"ATLAS CROSS SPORT","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11458349,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/16/2022","dateComplaintFiled":"03/25/2022","vin":"1V2BC2CA1MC","components":"AIR BAGS","summary":"My air bag warning light is on, I took this to a dealer service facility and they said it is a wiring harness failure. Upon doing more research on this I find this harness failure has caused, the parking brake to be applied while driving, the windows will go down on their own. VW customer tells me this is safe to drive, they have no fix and their newest vehicles have this possible fault. This vehicle can not be safe to be driving on the highway.","products":[{"type":"Vehicle","productYear":"2021","productMake":"VOLKSWAGEN","productModel":"ATLAS CROSS SPORT","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11458240,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/29/2021","dateComplaintFiled":"03/24/2022","vin":"1V2LC2CA9MC","components":"FORWARD COLLISION AVOIDANCE,ELECTRICAL SYSTEM","summary":"The contact owns a 2021 Volkswagen Atlas Cross Sport. The contact stated while driving at 8 MPH, the automatic emergency braking system engaged and the vehicle stopped abruptly. The emergency parking brake warning light illuminated. An audible message \"Ignition Is Turned On\" was engaged. The contact stated that he disengaged the emergency parking brake and continued to drive; however, the failure reoccurred while driving at low speed as he was approaching a traffic light. Additionally, the contact stated that the vehicle windows rolled down independently and would not roll up unless he turned off and restarted the vehicle. The contact stated that he was unable to lock the doors of the vehicle using the key fob or the driver's side power door lock switch. The vehicle was taken to the dealer where it was diagnosed that the driver's side door wiring harness needed to be replaced; however, the part to repair the vehicle was not available. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was approximately 8,000.","products":[{"type":"Vehicle","productYear":"2021","productMake":"VOLKSWAGEN","productModel":"ATLAS CROSS SPORT","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11458121,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/24/2021","dateComplaintFiled":"03/24/2022","vin":"1V2RE2CA0MC","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"car came to an abrupt stop","products":[{"type":"Vehicle","productYear":"2021","productMake":"VOLKSWAGEN","productModel":"ATLAS CROSS SPORT","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11458122,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/19/2022","dateComplaintFiled":"03/24/2022","vin":"1V2RE2CA0MC","components":"ELECTRICAL SYSTEM","summary":"windows going down on their own, has been sporadically happening for a few months","products":[{"type":"Vehicle","productYear":"2021","productMake":"VOLKSWAGEN","productModel":"ATLAS CROSS SPORT","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11457988,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/04/2022","dateComplaintFiled":"03/23/2022","vin":"1V2SE2CA4MC","components":"ELECTRICAL SYSTEM,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"While sitting in a drive thru the car completely turned off while in drive as I was waiting to move up in line.  Then when I went to start the car the next day, the dashboard lit up and all of the windows started going up and down out of now where.  After speaking with a service rep about the issue I was informed that it was a door harness issue which is a huge safety risk because it is tied to the electrical components of the vehicle.  My vehicle stayed in the shop a little over 2 months and then the issue was repaired.  After completing an update,  I keep getting a message to reset my trip each time I start the car and then I received a warning that my front assist is not available.  When I read more into this I found that the car can brake unexpectedly thinking that a collision is going to take place when it is not, therefore causing a driving risk.  This warning came on 3 separate occasions.   My car was just purchased in December 2021 and I am concerned about all of the issues that I am experiencing so early on. Two weeks after purchasing my car it was in the shop starting January 7th until March 12th, this was to repair the door harness, then a week later I am receiving the sensor notification.  My sensor notification has come on 3/19, 3/22 and 3/23.  I am concerned about the overall safety and reliability on this vehicle. My car was in the shop for over 2 months and now I have a new issue.","products":[{"type":"Vehicle","productYear":"2021","productMake":"VOLKSWAGEN","productModel":"ATLAS CROSS SPORT","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11457600,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/01/2021","dateComplaintFiled":"03/21/2022","vin":"1v2bc2ca3mc","components":"ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE","summary":"The contact owns a 2021 Volkswagen Atlas Cross Sport. The contact stated that since owning the vehicle, various electrical failure had occurred with the vehicle. The contact stated that while driving at various speeds, the vehicle would independently brake without incident as the check engine warning light would appear on the instrument panel. The contact also stated that the front driver\u2019s side door failed to unlock while his wife was outside the vehicle with the engine running. The contact's wife was forced to enter the vehicle threw the front passenger\u2019s side door. In addition, the contact also mentioned that both the front and rear driver\u2019s side windows would independently roll down without warning. The vehicle was taken to the dealer but was not diagnosed and remained in the dealer's possession. The contact was given a rental vehicle for the same model vehicle and the independent brake failure occurred with that vehicle also. The manufacturer had yet to be notified of the failure. The failure mileage was approximately 13,000.","products":[{"type":"Vehicle","productYear":"2021","productMake":"VOLKSWAGEN","productModel":"ATLAS CROSS SPORT","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11457637,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/08/2021","dateComplaintFiled":"03/21/2022","vin":"1V2KC2CA2MC","components":"ELECTRICAL SYSTEM","summary":"The contact owns a 2021 Volkswagen Atlas Cross Sport. The contact stated that while driving at an undisclosed speed, several unknown warning lights illuminated. Additionally, the windows started rolling down and up independently. On another occasion while driving approximately 20 MPH, the Forward Collision Avoidance Emergency Automatic Braking engaged erroneously. The vehicle was turned off and restarted and the contact was able to drive the vehicle to the local dealer. The vehicle remained at the dealer unrepaired. The manufacturer was made aware of the failure and the contact was informed that parts were not yet available to repair the vehicle. The failure mileage 3,700.","products":[{"type":"Vehicle","productYear":"2021","productMake":"VOLKSWAGEN","productModel":"ATLAS CROSS SPORT","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11457702,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/21/2022","dateComplaintFiled":"03/21/2022","vin":"1V2BC2CA5MC","components":"ELECTRICAL SYSTEM","summary":"The contact owns a 2021 Volkswagen Atlas Cross Sport. The contact stated while driving approximately 25 MPH, all the windows independently rolled up and down and the electric braking system would not operate.  The air bags error light, Auto START/STOP, Lane Assist feature, and door contact switch illuminated. The vehicle was taken to a local dealer and diagnosed with a wiring harness failure. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 1,500.","products":[{"type":"Vehicle","productYear":"2021","productMake":"VOLKSWAGEN","productModel":"ATLAS CROSS SPORT","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11457469,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/01/2021","dateComplaintFiled":"03/20/2022","vin":"1V2RE2CA4MC","components":"ELECTRICAL SYSTEM","summary":"The emergency brake would go on when I was close to stopping. I would have to shut it off. The windows would roll down by themselves. I took it in to get checked and they said it was a wiring harness issue that needed replaced.check engine light would come on.","products":[{"type":"Vehicle","productYear":"2021","productMake":"VOLKSWAGEN","productModel":"ATLAS CROSS SPORT","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11457564,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/23/2021","dateComplaintFiled":"03/20/2022","vin":"1V2BE2CA3MC","components":"ENGINE,LANE DEPARTURE,FORWARD COLLISION AVOIDANCE","summary":"In Aug/Sept Windows drivers side go down at will. Parking brakes engages when I slow down to stop, at times difficult to disengage. Bells constantly ring while driving. Lane assist notification of problem comes on at will. Something about Drives side message of no electrical connection. Engine light constantly on. Doors lock,  unlock at will. I took vehicle to dealership for scheduled oil change in Feb 2022 and told them what was happening and was told there was a recall and parts to be ordered. I returned the next week for dash lights (engine, lane assist, door connection, brakes, bells ringing, etc). Was then told there are many customers with the same issues and VW are waiting for the parts to come. I called the service Dept  and asked have my parts come in and was told they probably wouldn\u2019t arrive till Jun 2022.  This is a very DANGEROUS situation and I am afraid to drive vehicle unless it\u2019s necessary.  I checked on your recall list and my vehicle was not included. I am having EVERY problem listed.","products":[{"type":"Vehicle","productYear":"2021","productMake":"VOLKSWAGEN","productModel":"ATLAS CROSS SPORT","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11457368,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/04/2022","dateComplaintFiled":"03/19/2022","vin":"1V2PE2CA6MC","components":"SERVICE BRAKES,ENGINE,FORWARD COLLISION AVOIDANCE","summary":"My car would activate the emergency  brakes for no reason. A safety risk for myself, my family and anyone on the road near me.  I was late to work several  times as the  parking brake would become stuck and not allow me to drive. The car would shake and the engine light would come on causing me to think my car would leave me stranded. The windows would roll down  and get stuck and go up and down.   My brakes and rotors  were warped and would squeak and make a terrible grinding noise. Everyday was new problem that would come and go until it because constant and all at the same time , sometimes. I was in fear for my safety and that Of my son, mom family. The dealership was informed and i was assured that it was not an emergency mechanical  issue. I could drop it off if I liked but there were no loaners available.  Since  I needed a loaner to get to and from work , I was placed on a waiting list and called when one was available. That was  10 days later .  I kept looking at my car net  app vehicle health report for my car that states my car had the issues aforementioned  and I should schedule an appointment to get it checked but did not advise to stop driving the vehicle , which is an option.  That gave me some type of reassurance but I  realized that was not correct.   I did not feel safe driving but I couldn\u2019t miss work and get fired or afford to a rental myself and my car note. I  dropped of my vehicle on Jan 31 2022. The advisor knew exactly what the issue was and the part it needed. Advised me the part  was on backorder and 2-3 weeks for part to arrive. That turned into over 45 days with no estimated time of when it would be made and shipped.  I learned through the internet searches i did that VW has a manufacturing plant in Ukraine where the part is produced. Ukraine is at war so the part is not going to be ready anytime soon. I was grateful for the loaner and rental provided but none suited my needs for the transportation of my mom who uses a wheelchair.","products":[{"type":"Vehicle","productYear":"2021","productMake":"VOLKSWAGEN","productModel":"ATLAS CROSS SPORT","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11457236,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/11/2022","dateComplaintFiled":"03/18/2022","vin":"1V2SE2CA0MC","components":"ELECTRICAL SYSTEM,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"I have a 2012 VW Atlas Cross sport with 6400 miles on it. For the last month and a half my driver side door doesn't work, there are four different warning lights on and every time i brake it starts beeping and the parking brake is automatically activated, leaving both driver and passenger windows will come down by themselves. If has become impossible to drive and the dealership is least bothered and said to go to VW US since it's their car. I had to drive holding my door once to the dealership as it was not closing.","products":[{"type":"Vehicle","productYear":"2021","productMake":"VOLKSWAGEN","productModel":"ATLAS CROSS SPORT","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11457326,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/03/2021","dateComplaintFiled":"03/18/2022","vin":"1V2BE2CA2MC","components":"ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,SERVICE BRAKES","summary":"My car\u2019s door harness defect was a terrible safety issue!! I was merging onto a major 3-lane highway in New Jersey with my 3 children in the car, when my vehicle suddenly shut off, and the emergency brake came on! I could have easily been seriously rear-ended with my family in the backseat. A huge accident would have been the result. This frightening experience plays over in my mind every time I drive my car. It has given me nightmares ever since; I presently have no confidence in this vehicle, & rightly so. In addition to the emergency brake going on, the car windows rolled down on their own, and the dashboard system was beeping incessantly & flashing about 10 different error codes, one after the other. This same scenario happened 4 more times before I could reach my own home. Then, I had to drive my vehicle to the VW dealership the next day to drop it off for repair, and the scary situation happened 3 more times on the way. Unacceptable. I was without my vehicle for 2.5 months because the part was on extended backorder. I am told that even though the door harness was replaced, the defect could happen again, because the part has not been fully redesigned. Therefore, I am driving in fear, every time I get into my car!","products":[{"type":"Vehicle","productYear":"2021","productMake":"VOLKSWAGEN","productModel":"ATLAS CROSS SPORT","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11457202,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/24/2022","dateComplaintFiled":"03/17/2022","vin":"1V2JC2CA4MC","components":"ELECTRICAL SYSTEM,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"Car started engaging emergency brake while driving. Started off in park and progressed. Windows would roll down and lights would come on. Took in to VW. They said door harness needs replaced. No ETA for part. They said they had a temporary fix that they did but It did not even make it out of the parking lot of service without the ebrake engaging again. Refused to drive it home and was given a loaner a few days later. Loaner tiguan did same thing within an hour of leaving the dealership. I returned it immediately and showed them the video of the issue. Filed a corporate compliant at this time and they said we were not eligible for buyback because it was not fixed but they have no estimate or fix to make things right. VW gave us the run around. Lied about contacting us. Avoided all calls and emails. They are crooks and know the car is bad and are hiding issues. We eneded up trading car in taking a major loss!! They said there was nothing they could do for us. They are endangering so many lives by allowing these cars on the road and primarily putting the financial  burden on the customer. Either wait and hope the harness comes in which they have no idea when or get it replaced and hope it works and ebrake never engages. I am in a group of atlas owners who are all going through the same thing. Worst part is they had my car listed the next day for sale passing this issue onto some poor unsuspecting person. These cars are dangerous and VW needs to be held accountable for what they are doing and fix this issues or reimburse people properly for THEIR poorly made dangerous car.","products":[{"type":"Vehicle","productYear":"2021","productMake":"VOLKSWAGEN","productModel":"ATLAS CROSS SPORT","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11457085,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/14/2022","dateComplaintFiled":"03/17/2022","vin":"1V2RE2CA2MC","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER,SERVICE BRAKES","summary":"on 2/2/22 Brought vehicle to nearest dealership.Upon inspection they ordered a HARNESS;TECH CHECKED AND FOUND LOST COMMUNICATION WITH DOOR CONTROL MODULE DRIVER SIDE DOOR MODULE FAULTY PART ON ORDER. My vehicle is available for inspection upon request keeping in mind underivable safety issues. on 2/02/2022 to start with ,drove into dealership because of windows on drivers side opening, dash board lights all lit up.on 2/14/2022 while driving on highway and thru streets emergency brake would go on and give a hard brake stop. lights on and beeping. to get vehicle moving we had to turn off car, get out while on highway open and close doors to try to reset only for it to happen over and over while in traffic on the highway and then in city streets.The vehicle has been parked in my driveway since 2/14/22","products":[{"type":"Vehicle","productYear":"2021","productMake":"VOLKSWAGEN","productModel":"ATLAS CROSS SPORT","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11455989,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/10/2021","dateComplaintFiled":"03/10/2022","vin":"1V2JE2CA1MC","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING,SERVICE BRAKES","summary":"While driving the vehicle it would randomly turn on the emergency brake, roll down the windows, and start flashing all of the lights. We were told it is a door wire harness issue. We have been waiting on the replacement part for 5 months now with no end in sight. The","products":[{"type":"Vehicle","productYear":"2021","productMake":"VOLKSWAGEN","productModel":"ATLAS CROSS SPORT","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11454640,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/28/2022","dateComplaintFiled":"03/01/2022","vin":"1V2LC2CA2MC","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE","summary":"Emergency brake engaged while driving, car warning beeps and warning alerts while stopped and while driving, windows opening while driving - cannot be closed from driver side, car alarm activated when opening door. Dealer states the problem is a door harness and parts not available. They state there is a problem with many other VW Atlas 2021 cars. Over 80 in their lot with same problem.","products":[{"type":"Vehicle","productYear":"2021","productMake":"VOLKSWAGEN","productModel":"ATLAS CROSS SPORT","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11452210,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/12/2022","dateComplaintFiled":"02/16/2022","vin":"1V2BE2CA8MC","components":"FUEL/PROPULSION SYSTEM","summary":"I purchased my 2021 VM Atlas Cross Sport, new with zero miles back in late August 2021. On, Saturday, February 12th, I noticed that my Remote Start stopped working and took it in for service on Tuesday, February 15th, to the VW of Orland Park, IL. The service technician informed me that the fuel pump is bad and needs to be replaced. He went on to say that the replacement part is on back order, about 3 weeks, but that I can pick up the vehicle and continue to drive it while we wait for the replacement part. This is very concerning and unsettling for me given the amount of time it will take to get the replacement part and the fact that no one can predict when and where a fuel pump will stop pumping fuel to the vehicle. Clearly VW does not share my same concern and in my opinion this is very much a safety issue that needs to be reported.","products":[{"type":"Vehicle","productYear":"2021","productMake":"VOLKSWAGEN","productModel":"ATLAS CROSS SPORT","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11451605,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/26/2022","dateComplaintFiled":"02/11/2022","vin":"1V2WE2CA8MC","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"My vehicle is having issues with the drivers door contact switch. The emergency break will come on spontaneously while driving the vehicle.","products":[{"type":"Vehicle","productYear":"2021","productMake":"VOLKSWAGEN","productModel":"ATLAS CROSS SPORT","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11450820,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"11/15/2021","dateComplaintFiled":"02/07/2022","vin":"1V2FE2CA6MC","components":"AIR BAGS","summary":"On 11/15/2021 I was on an access road for a major city highway going approximately 10-15 mph.  I was forced to the left lane from right lane by a pickup truck exiting from a restaurant going very fast, there was no contact (Collision) with the pickup. I had started braking but made contact with the curd of left lane while almost coming to a stop and the side air bags deployed.  I definitely feel the airbags should not have deployed and if so they would have deployed if I had ran across a chuckhole/pothole. I didn\u2019t know there was a recall at that time and until January 2022 and so filled with my insurance company for repairs.   At no time did Volkswagen ever offer to provide a loner auto or take care of repairs and as a matter of fact I still don\u2019t have my auto back as of 2/7/22.","products":[{"type":"Vehicle","productYear":"2021","productMake":"VOLKSWAGEN","productModel":"ATLAS CROSS SPORT","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11450220,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2021","dateComplaintFiled":"02/03/2022","vin":"1V2BC2CA8MC","components":"VISIBILITY/WIPER","summary":"-I leased this vehicle in July 2021 - it currently has less than 5,000 miles on it.  -The infotainment system in the vehicle is defective, which includes the rear visibility system. Within a few weeks of leasing the car (if not sooner), I noticed the back up camera was working when I put the vehicle into reverse. The screen is black. The infotainment system also has a tendency to repeatedly reset, which causes any Bluetooth devices to disconnect (including in the middle of calls). -The vehicle is not in compliance with the safety standards outlined in 49 CFR 571.111. This poses a safety risk to others when backing up. The intermittent resetting of the system also impairs my ability to use hands-free devices while driving, and reroutes in-progress calls to a device that is often in a briefcase or purse. -In December 2021, the dealer indicated that VW techline said the issue was \"under investigation by engineering and a repair is not available at this time.\" On February 2, 2022, we were informed an update was performed and the issue was resolved. On February 3, 2022, the backup camera again failed to respond when the vehicle was put into reverse. -No warnings or messages are displayed. The screen above the steering wheel says \"Navigation not available'  -We have been in communication with VW since early December about this issue, and we have requested a buyback as a result of the concerns. -It appears there was a recall of this same model in December 2020 for a similar issue - my vehicle was not included in that recall.","products":[{"type":"Vehicle","productYear":"2021","productMake":"VOLKSWAGEN","productModel":"ATLAS CROSS SPORT","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11449839,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/05/2021","dateComplaintFiled":"02/01/2022","vin":"1V2KC2CA7MC","components":"UNKNOWN OR OTHER","summary":"Where do I start? There has been a number of issues within a week of purchase with warning lights coming on for no reason, the display panel saying ACC deactivated and not displaying the MPH which I prefer, not accelerating more then 20 mph, charger pad not charging, all of a sudden the doors don't open for keyless entry, the motion for the trunk doesn't work, the direction on the mirror will say East for instance, when I'm going in a totally different direction, coolant light came on at 9k miles and people told me this shouldn't happen until at least 30k, radio and speakers are iffy...the sound was much better in my Jetta, the tire pressure light is on yet again, but the air isn't low, parking brake coming on while driving (could've had an accident), windows going down by themselves, error driver door contact switch, attention, engine is running while I'm driving,  error start/stop switch, car net doesn't work properly. I'm pretty sure I'm forgetting something else. I've looked online and soooo many people are experiencing the same issues, even people I know personally that has the same truck. I've taken the car back now about 4 times I believe, and still no resolution. They always say they found nothing wrong. Then i just took it back on January 8th and now they still have it as of today, February 1st, saying the parts are on backorder until March. I've been in contact with VW corporate trying to get released from the vehicle but wanted to report this before someone dies then they finally do a recall because someone was hurt or dead. I was told that I couldn't give it back under the lemon law until things happened 3 times and I had to give them a chance to fix it.  I bought this car brand new and this just shouldn't be happening. It's apparent there's some kind of glitch with this car and I hate that I'm stuck with it.","products":[{"type":"Vehicle","productYear":"2021","productMake":"VOLKSWAGEN","productModel":"ATLAS CROSS SPORT","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11449374,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/18/2020","dateComplaintFiled":"01/29/2022","vin":"1v2ce2ca1mc","components":"ELECTRICAL SYSTEM,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"Front drivers door wiring harness has malfunctioned causing every error light on dash and info center to come on and causes Emergency brake to be applied even while driving the drivers side front and rear window both roll down 5 inches sometimes car will not restart tire monitoring lights come on head light warnings it is literally every warning light and sounds start beeping door won't lock or unlock alarm just randomly goes off so they had to unhook battery. took to shop 11-23-2021 and has still been in shop for 66 days as of 1-29-2022 and part still is on backorder with no date confirmed for part to been installed  been talking with VW customer care I have started a case so far the latest info i have gotten is part might ship last week in February  that will bring my vehicle to being in the shop for over 90 days but I'm sure the date will be pushed back again. i was also told by dealer they have 10 other of the same vehicle in shop for same part","products":[{"type":"Vehicle","productYear":"2021","productMake":"VOLKSWAGEN","productModel":"ATLAS CROSS SPORT","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11449185,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/14/2022","dateComplaintFiled":"01/27/2022","vin":"1V2DC2CA9MC","components":"SERVICE BRAKES","summary":"With 10k miles and barely over a year, my atlas cross sport needs new brakes and rotors! Brought to dealership and opened a case with VW corporate but they won\u2019t cover it because I\u2019ve owned it more than a year.  The dealership service manager even said they have had seen this issue with other atlas cross sports.","products":[{"type":"Vehicle","productYear":"2021","productMake":"VOLKSWAGEN","productModel":"ATLAS CROSS SPORT","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11449005,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/15/2021","dateComplaintFiled":"01/26/2022","vin":"1V2SE2CA7MC","components":"SUSPENSION,AIR BAGS,SERVICE BRAKES","summary":"brakes are squeaking at 15k , airbag light on, cracking noise when turning corners","products":[{"type":"Vehicle","productYear":"2021","productMake":"VOLKSWAGEN","productModel":"ATLAS CROSS SPORT","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11448786,"manufacturer":"Volkswagen Group of America, Inc.","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"01/25/2022","dateComplaintFiled":"01/25/2022","vin":"1v2me2ca7mc","components":"AIR BAGS,FORWARD COLLISION AVOIDANCE","summary":"My adaptive cruise control AND airbags FAILED when traffic ahead of me suddenly stopped. (There was NO airbag deployment.) I crashed into the person in front of me who then hit the person in front of them. The vehicle is available for inspection. I told the dealership at my 10k scheduled maintenance it was not braking or recognizing vehicles in front until it was so late I had to manually brake. I had a bunch of stuff in the front seat to where the passenger airbag light was on. It also DID not deploy. If someone had been there without a seatbelt there would have been severe injuries.  Also I already had a \"fuel sensor\" that was bad that caused my vehicle to quit upon certain accelerations. My vechicle \"quit\" suddenly on multiple occasions almost causing a crash on the freeway and several other times on the highway. The EPA light always appeared when this happened and once the engine block light also came on. I could have been killed. I told them at my 10k service and that is when they said it was a fuel sensor and they would call me when it was available to be replaced. It was NOT replaced at the time of the crash.","products":[{"type":"Vehicle","productYear":"2021","productMake":"VOLKSWAGEN","productModel":"ATLAS CROSS SPORT","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11448693,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/24/2022","dateComplaintFiled":"01/24/2022","vin":"1V2DC2CA8MC","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"Error message \u201cdriver door contact switch\u201d occurs, drive door and driver side passenger windows roll down, locks disengage, alarms ding and causes a sensor to engage the emergency parking break which occured both while stationary or while moving.","products":[{"type":"Vehicle","productYear":"2021","productMake":"VOLKSWAGEN","productModel":"ATLAS CROSS SPORT","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11448695,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/22/2021","dateComplaintFiled":"01/24/2022","vin":"1v2dc2ca8mc","components":"SERVICE BRAKES","summary":"The contact owns a 2021 Volkswagen Atlas Sport. The contact stated that upon depression of the brake pedal, an abnormal grinding noise would emit from the brakes. She stated that the failure was intermittent and that no warning lights had appeared on the instrument panel. The contact had called and taken the vehicle to several dealers; Fiesta Volkswagen (8201 Lomas Blvd NE, Albuquerque, NM 87110); University Volkswagen Mazda (5150 Ellison St NE, Albuquerque, NM 87109); Garcia Volkswagen of Santa Fe (2560 Camino Edward Ortiz, Santa Fe, NM 87507) and each confirmed that they are aware of the failure; however, there was no remedy. The brakes had been inspected by each dealer and none were able to diagnose the failure. The manufacturer was then notified of the failure and was informed that the grinding noise was normal. No further assistance was provided. The vehicle had yet to be repaired. The failure mileage was approximately 16,000.","products":[{"type":"Vehicle","productYear":"2021","productMake":"VOLKSWAGEN","productModel":"ATLAS CROSS SPORT","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11447234,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/06/2022","dateComplaintFiled":"01/12/2022","vin":"1V2BE2CAXMC","components":"FORWARD COLLISION AVOIDANCE","summary":"My brand new 2021 cross sport (12,600 miles) suddenly started displaying multiple (5) error messages while I was driving. One of the errors was \u201cdriver door contact switch\u201d. The check engine light came on and WHILE driving my car spontaneously began activating emergency braking maneuvers even though there was no potential for a collision. This happened numerous times and I was nearly rear ended with my son in the car. The car-net app indicated I need to take the car in for service but did NOT indicate the red \u201cstop driving\u201d icon. I took the car in as soon as possible (the dealership was non-urgent despite my description of the problem. They initially offered me an appt 4 days into the future. Upon my instance about the safety concern they begrudgingly agreed to look at it the next day. They diagnosed a wire harness failure. The manager of the repair dept indicated this is a problem these cars have been having a described that his own VW had the same problem and shared an anecdote about his own dangerous encounter with spontaneous emergency braking resulting. I contacted VW directly. They also did not seem concerned about this known problem. They turned my case over to the regional manager and that person also did not make this a priority or validate the extremely dangerous nature of the problem. It is shocking to me that this is a known problem (that I discovered only after googling the specific diagnosis) and VW sent no safety warnings to consumers AND their app suggested that my car was basically safe to drive my omitting the \u201cstop driving immediately\u201d icon/alert in response to the error messages.","products":[{"type":"Vehicle","productYear":"2021","productMake":"VOLKSWAGEN","productModel":"ATLAS CROSS SPORT","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11445299,"manufacturer":"Volkswagen Group of America, Inc.","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"12/20/2021","dateComplaintFiled":"12/28/2021","vin":"1v2we2ca6mc","components":"AIR BAGS","summary":"I was in a front end collision, no airbags were deployed.","products":[{"type":"Vehicle","productYear":"2021","productMake":"VOLKSWAGEN","productModel":"ATLAS CROSS SPORT","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11442946,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/08/2021","dateComplaintFiled":"12/06/2021","vin":"1V2RE2CA9MC","components":"ELECTRICAL SYSTEM","summary":"There is a wiring harness that is faulty and it causes the car to think the door is open which causes the car to put the emergency brake on while coming to a stop.","products":[{"type":"Vehicle","productYear":"2021","productMake":"VOLKSWAGEN","productModel":"ATLAS CROSS SPORT","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11439471,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/04/2021","dateComplaintFiled":"11/05/2021","vin":"1v2re2caxmc","components":"ENGINE","summary":"The contact owns a 2021 Volkswagen Atlas Cross Sport. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer and diagnosed with the driver control module failure. However, the driver control module was on backorder. The vehicle was not repaired. After receiving the vehicle back from the dealer, the driver\u2019s side front window would not roll-up. Additionally, while coming to a complete stop, the vehicle would inadvertently shut off or engage the emergency parking brake. The manufacturer was not made aware of the failure. The failure mileage was 11,344.","products":[{"type":"Vehicle","productYear":"2021","productMake":"VOLKSWAGEN","productModel":"ATLAS CROSS SPORT","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11438431,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/05/2021","dateComplaintFiled":"10/27/2021","vin":"1V2JE2CA0MC","components":"FUEL/PROPULSION SYSTEM","summary":"Within my vehicle, fuel injectors are leaking fuel near engine compartment components that operate at high temperatures. A fuel leak, fuel odor and multiple illuminated malfunction indicator light (MIL) alerted me to the condition described above. Additionally, fuel was spewing from the engine component. All of the above incidents occurred on 2 separate occasions with new vehicle (2.5 months old) with 2300 miles on it, and vehicle is currently inoperable due to the above. This is the 2nd time the vehicle has been checked in for service to repair this issue, with the Service Department initially returning the vehicle to me claiming the issue was fixed. Within 24 hours of receiving vehicle in possession, vehicle had to be towed to Dealership due to strong fuel odor, fuel leak, illuminated MIL alerts, and because the vehicle would no longer start. Fuel leaking in the engine compartment has a higher potential risk of fire as the components are operating at higher temperatures compared to other areas of the vehicle. My safety and the safety of others were put at risk due to the risk of fire occurring, and because the vehicle stopped operating normally without any warning (MIL alert) that the issue was occurring while driving on a busy street. The illuminated malfunction indicator light (MIL) alerts did not proactively identify this problem prior to it occurring. MIL's occurred after the problem almost caused multiple accidents. The problem has been confirmed by the dealer's Service Department, and they are awaiting parts to try and fix the issue for a 2nd time. There is currently a preliminary evaluation open by the Office of Defects Investigation (ODI) for safety-related-issues of fuel leaks for 2018-2020 Volkswagen Atlas. Investigation: PE 21-008, opened on 03/29/2021. Specific ODI report identification numbers: 11382958, 11218819, 11218780. Issues experienced on 2021 Volkswagen Atlas mirror prior identified ODI reports referenced above.","products":[{"type":"Vehicle","productYear":"2021","productMake":"VOLKSWAGEN","productModel":"ATLAS CROSS SPORT","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11433818,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/09/2021","dateComplaintFiled":"09/21/2021","vin":"1v2wc2ca9mc","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER,BACK OVER PREVENTION","summary":"After getting a car wash the screen blacked out for around 24 hours. During that the backup camera did not work, the charging ports in the middle did not work, and I was unable to listen to the radio.   Also, fluid keeps leaking in moderate puddles even when the air is not on.","products":[{"type":"Vehicle","productYear":"2021","productMake":"VOLKSWAGEN","productModel":"ATLAS CROSS SPORT","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11431956,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/06/2021","dateComplaintFiled":"09/07/2021","vin":"1V2PE2CA8MC","components":"ENGINE","summary":"About two weeks after purchasing my brand new VW Atlas Cross Sport 2021 (purchased March of 2021) the dash board warning systems have not properly worked. The screen constantly freezes and occasionally a warning appears for vehicle collision assistance when nothing is in front of me. The tire pressure light randomly comes on but the tires are always at the proper PSI. The auto start/stop will malfunction, the car will stop running to save power automatically at a red light but occasionally it gets confused and starts/stops over and over or will not start back up at all when I put pressure on the gas pedal like it should.   Yesterday, 9/6/2021, the vehicle overheated after driving it for 2 hours. The odometer was at 4,001 miles. Pulled over and opened the hood and the engine was completely out of oil and antifreeze. No check engine light or low oil pressure light ever came on. The low coolant light came on but only after the vehicle began to overheat. A mechanic who pulled over to help us stated that it was so low that it's a miracle the vehicle did not catch on fire. He stated the fluids must of come low from the dealership but that the operating syatem is supposed to warn me well ahead of time but it did not. The manual recommends 7,000 to 10,000 miles for an oil change, the vehicle just hit 4,000 miles.   No warning or check engine light warning until after the emergency occurs is NOT OKAY!","products":[{"type":"Vehicle","productYear":"2021","productMake":"VOLKSWAGEN","productModel":"ATLAS CROSS SPORT","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11425143,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/29/2021","dateComplaintFiled":"07/16/2021","vin":"1V2KE2CA9MC","components":"POWER TRAIN,FUEL/PROPULSION SYSTEM","summary":"Since purchased new on January 29, 2021, I have encountered the same issue. When stopped and about to accelerate, the vehicle will hesitate. This happens with the start/stop engaged and disengaged.  As I press the accelerator, nothing happens, then suddenly the car will take off. This happened when I test drove the car (I chalked it up to the start/stop mode), sitting at a light making a U turn to the left.. Since purchase this has happened multiple times, usually when the vehicle wheels are turned to left or right but this past week-end, it happened as I finally was able to accelerate after hesitation and traveling in a straight line. Dangerous to say the least! Dealer says they cannot replicate and they basically do nothing other than suggest I put a few more miles on it. Currently around 6000 miles.","products":[{"type":"Vehicle","productYear":"2021","productMake":"VOLKSWAGEN","productModel":"ATLAS CROSS SPORT","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11418094,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/14/2021","dateComplaintFiled":"05/21/2021","vin":"1V2SE2CAXMC","components":"ENGINE,FUEL/PROPULSION SYSTEM","summary":"On May 14, 2021, driving at approximately 65 mph, the check engine warning light appeared flashing for the first time since purchase (purchase date April 30, 2021 - two weeks from vehicle purchase date), vehicle lost acceleration and shook aggressively on a major interstate highway. Owner pulled vehicle over to a safe location after driving approximately .25 miles after vehicle's check engine light initially illuminated. Owner had towing company transport the vehicle to the Volkswagen dealer in northern California where service indicated a faulty fuel injector. To-date, the vehicle remains in the possession of the dealership for 1 week awaiting parts. Failure mileage was approximately 1,000.   Dealer has confirmed the issue of a faulty fuel injector - dealer has not confirmed whether any other issues at the moment. Vehicle has not been inspected by police insurance representatives. No warning lamps, messages or other symptoms of the problem prior to the failure.","products":[{"type":"Vehicle","productYear":"2021","productMake":"VOLKSWAGEN","productModel":"ATLAS CROSS SPORT","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11416335,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/05/2021","dateComplaintFiled":"05/12/2021","vin":"1V2LC2CA9MC","components":"ENGINE","summary":"TL* THE CONTACT OWNS A 2021 VOLKSWAGEN ATLAS CROSS SPORT. THE CONTACT STATED WHILE DRIVING AT AN UNDISCLOSED SPEED, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT HAD TAKEN THE VEHICLE TO STOHLMAN VOLKSWAGEN (8433 LEESBURG PIKE, TYSONS, VA 22182) WHERE THE MECHANIC REPLACED THE ENGINE PURGE VALVE AND RETURNED THE VEHICLE TO THE CONTACT. SOON AFTER THE REPAIR, THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT REAPPEARED. THE CONTACT ALERTED THE DEALER OF THE FAILURE AND THE CONTACT WAS ASKED TO RETURN THE VEHICLE FOR FURTHER INSPECTION. THE DEALER REPLACED THE LEAK SENSOR PUMP AND THE VAPOR CANISTER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE REMAINED IN THE POSSESSION OF THE DEALER. THE FAILURE MILEAGE WAS APPROXIMATELY 1,000.","products":[{"type":"Vehicle","productYear":"2021","productMake":"VOLKSWAGEN","productModel":"ATLAS CROSS SPORT","manufacturer":"Volkswagen Group of America, Inc."}]}]}