{"count":147,"message":"Results returned successfully","results":[{"odiNumber":11721581,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/27/2026","dateComplaintFiled":"03/02/2026","vin":"3vw547au0gm","components":"STEERING","summary":"While driving my 2016 Volkswagen GTI MK7 Autobahn Edition with approximately 37,000 miles, the power steering suddenly and without warning failed completely. The steering wheel became extremely difficult to turn, requiring significant physical force to operate. Simultaneously, both the TPMS (Tire Pressure Monitoring System) warning light and the ESC (Electronic Stability Control) warning light illuminated on the dashboard. I brought the vehicle to an authorized Volkswagen dealership, Deel Volkswagen in Miami, Florida. The dealership diagnosed the issue as a complete failure of the steering rack and pinion assembly and quoted approximately $6,000 for replacement. This failure occurred at only 37,000 miles \u2014 far below any reasonable expectation of component life for a steering rack, which should last well over 100,000 miles under normal use. The failure was sudden, with no prior warning signs or gradual degradation. A sudden and total loss of power steering assist while driving at any speed constitutes a serious and unreasonable safety risk, as it dramatically increases the force required to steer and can cause loss of vehicle control. A review of MK7 GTI owner forums and communities reveals this is a recurring and documented issue among this vehicle population, suggesting a systemic defect in the steering rack assembly used in this model. I am requesting that NHTSA investigate whether a safety defect exists in the 2016 Volkswagen GTI steering system that warrants a recall and manufacturer-funded remedy.","products":[{"type":"Vehicle","productYear":"2016","productMake":"VOLKSWAGEN","productModel":"GTI","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11719667,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/06/2026","dateComplaintFiled":"02/21/2026","vin":"3VW547AU0GM","components":"ENGINE,FUEL/PROPULSION SYSTEM,FORWARD COLLISION AVOIDANCE","summary":"NHTSA Recall 24V-110 (VW 20UF). The vehicle is in Limp Mode and experiencing low oil pressure symptoms. It is also subject to Recall 24V-110, which identifies a fire risk due to fuel leakage. Despite the safety hazard, the local Volkswagen dealership has refused to perform the recall repair or diagnose the vehicle, stating it is at their 'discretion.' I am reporting a failure by the manufacturer and the dealer to remedy an active safety defect, leaving me with an unsafe, undriveable vehicle.\"","products":[{"type":"Vehicle","productYear":"2016","productMake":"VOLKSWAGEN","productModel":"GTI","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11711276,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/29/2025","dateComplaintFiled":"01/15/2026","vin":"3VW4T7AU9GM","components":"UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM","summary":"I am reporting a safety concern related to Safety Recall 20UF on my 2016 Volkswagen Golf GTI SE and the handling of this recall by an authorized Volkswagen dealership (Pohanka Volkswagen, Capitol Heights, MD).  Prior to the recall service, the vehicle exhibited loss of power, intermittent shuddering, and severe difficulty refueling (fuel pump nozzle repeatedly shut off even with a low fuel level). These symptoms were similar to prior EVAP system failures that required replacement of the charcoal canister and EVAP purge (N80) valve earlier in 2025.  I brought the vehicle to the dealership on December 29, 2025, specifically requesting completion of Recall 20UF and inspection/replacement of EVAP components if necessary. The dealership initially refused to perform the recall unless I returned the vehicle with less than one-quarter tank of fuel, despite the recall documentation specifying that fuel extraction equipment (VAS5190A or equivalent) is required for this repair.  A diagnostic report generated by the dealership listed a \u201cFuel Pump (in tank)\u201d replacement as a customer-pay repair before later removing it once it was identified as recall-related. After significant delays, the dealership stated the recall had been completed and declined to replace any EVAP components.  Since the recall service, the vehicle continues to experience intermittent shuddering and difficulty accelerating. While refueling has temporarily improved, drivability concerns persist, raising questions about whether the recall repair was properly performed and whether the vehicle remains safe to operate.  I am concerned about inconsistent handling of a safety recall, improper diagnostic practices, and continued fuel-system-related drivability issues that may pose a safety risk.","products":[{"type":"Vehicle","productYear":"2016","productMake":"VOLKSWAGEN","productModel":"GTI","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11677730,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2025","dateComplaintFiled":"08/01/2025","vin":"3VW5T7AU0GM","components":"FUEL/PROPULSION SYSTEM","summary":"Fuel is leaking from near the gas tank when the car is running and creates a puddle- I took my car to the local VW dealership in February to get the Suction Jet Pump Recall completed.","products":[{"type":"Vehicle","productYear":"2016","productMake":"VOLKSWAGEN","productModel":"GTI","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11675516,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/22/2025","dateComplaintFiled":"07/23/2025","vin":"3VW547AU9GM","components":"UNKNOWN OR OTHER","summary":"I was driving on the highway, and heard a quiet sound like someone sprinkling sand on my windshield for about 10 seconds. All of a sudden, the sun roof burst and shattered with a loud pop.  Luckily the internal slide-able screen webbing kept the glass from entering the compartment (except a bit of glass dust and small shards).  I never heard a rock hit, or any other cause. I believe the \u2018sand sprinkling\u2019 sound was the \u2018spider web\u2019 cracks spreading prior to the burst.  Obviously that is extremely dangerous while driving on the highway. If it wasn\u2019t for the internal screen keeping the glass off me, it could have been much worse. I was able to pull off the highway and temporarily secure the glass with some cardboard and packing tape.","products":[{"type":"Vehicle","productYear":"2016","productMake":"VOLKSWAGEN","productModel":"GTI","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11656404,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/23/2025","dateComplaintFiled":"04/23/2025","vin":"3VW217AU4GM","components":"FUEL/PROPULSION SYSTEM","summary":"I was driving my vehicle on the highway when a driver stopped me and warned me that my vehicle was leaking a huge amount of gasoline. I had a technician inspect the car to see if it might be a fuel line, the technician told me the fuel.lines were good and there were no signs of the gas coming from the lines and no cracks on the tank either. I received a letter from Volkswagen about the recall and I researched it and it says that if that is the problem the car would be leaking gas and it was dangerous as an ignition might cause a fire. I towed my vehicle to the Volkswagen here in Laredo after calling and speaking to someone from service and told yes I could bring it in and the recall part would be replaced free but I would have to leave the vehicle there. When I arrived they told me I would have to pay a diagnostic of 185 dlls and the repair. Which was not what I was told when I called earlier. So I had to pay again to have the vehicle removed from the premises without having the recall part changed.","products":[{"type":"Vehicle","productYear":"2016","productMake":"VOLKSWAGEN","productModel":"GOLF","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11635998,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/10/2025","dateComplaintFiled":"01/14/2025","vin":"3VW447AU2GM","components":"ENGINE","summary":"Repeated issues with leaking water pump and broken seals under the intake manifold causing vehicle to be underivable.","products":[{"type":"Vehicle","productYear":"2016","productMake":"VOLKSWAGEN","productModel":"GTI","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11627766,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/25/2024","dateComplaintFiled":"11/27/2024","vin":"3VW217AU8GM","components":"FUEL/PROPULSION SYSTEM","summary":"Car began spraying fuel upon turning the key in the ignition. Recall work pertaining to the suction jet pump was recently performed and is the only likely cause of this issue. Car did not leak when fuel pump was disengaged. Very lucky that issue occurred in a parking lot while not moving and did not lead to a fire or crash.","products":[{"type":"Vehicle","productYear":"2016","productMake":"VOLKSWAGEN","productModel":"GOLF","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11623672,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/25/2024","dateComplaintFiled":"11/05/2024","vin":"3VW217AU6GM","components":"ENGINE,FUEL/PROPULSION SYSTEM","summary":"My EPC light began to appear randomly in early 2024. I received a recall notice on the gear shift trim around the same time, so called Jack Ingram VW in Montgomery to schedule a time for them to fix it (and also ensure they had the part). I asked them to also check on why the EPC light was coming on. Brought in my car on 2/28/24. Service Dept then tells me they weren't sure what was causing the EPC light to come on, and they didn't have the gear shift trim part. They quoted me a lot of work to do, which I wasn't prepared financially to have completed. EPC light continued to appear at random. Each time it did, my car would shake and it would feel like I was losing control of the vehicle. I received another recall notice for the suction jet pump inside the fuel tank. When I called Jack Ingram VW to schedule this work, I asked if this had anything to do with my EPC light coming on. They weren't sure. The recall work for both the suction jet pump inside the fuel tank and the gear shift trim were completed on 8/28/24. Car worked fine until about a month later and the EPC light came on again. Called another VW mechanic in Montgomery (Powell's Automotive) to see if they can fix it. On 9/20/24 they replaced battery, spark plugs, ignition coil, and did an oil change. Worked great until [XXX] when my engine failed and left me stranded in the road. There were no warning lights prior to the engine failing. Could not restart car. Had it towed to Powell's who could not fix it, then to Jack Ingram VW. I asked them if this had anything to do with the recall work that was done. They said this would be the first if it was. They told me the in tank fuel pump needed replacing. Work completed 10/25/24. How can they work on the suction jet pump inside the fuel tank and not get a diagnostic that the in tank fuel pump was failing? I've already paid a lot of money to try to resolve the issue, and my EPC light is still coming on.  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2016","productMake":"VOLKSWAGEN","productModel":"GOLF","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11605953,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2024","dateComplaintFiled":"08/01/2024","vin":"3VW5T7AU8GM","components":"FUEL SYSTEM, GASOLINE","summary":"The contact owns a 2016 Volkswagen GTI. The contact received notification of NHTSA Campaign Number: 24V110000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at an undisclosed speed, the vehicle stalled. There was no warning light illuminated. The contact stated while the vehicle was parked, the contact became aware of fuel leaking from the rear of the vehicle. The vehicle was towed to the dealer where the vehicle was diagnosed with a fuel leak coming from the fuel tank suction pump. The contact was informed that the fuel tank suction pump needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 45,000. VIN tool confirms part not available.","products":[{"type":"Vehicle","productYear":"2016","productMake":"VOLKSWAGEN","productModel":"GTI","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11598685,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2024","dateComplaintFiled":"07/03/2024","vin":"3VW217AU9GM","components":"FUEL SYSTEM, GASOLINE","summary":"The contact owns a 2016 Volkswagen Golf. The contact received notification of NHTSA Campaign Number: 24V110000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated while starting the vehicle, there was an abnormally strong fuel odor inside the vehicle. The vehicle was taken to the dealer, where it was diagnosed that the fuel tank suction jet pump had failed, causing damage to the fuel tank. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 36,018. VIN tool confirms parts not available.","products":[{"type":"Vehicle","productYear":"2016","productMake":"VOLKSWAGEN","productModel":"GOLF","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11594770,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/15/2024","dateComplaintFiled":"06/17/2024","vin":"3VW217AUXGM","components":"FUEL SYSTEM, GASOLINE","summary":"The contact owns a 2016 Volkswagen Golf. The contact stated there was fuel leaking from the charcoal canister. The contact received notification of NHTSA Campaign Number: 24V110000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 41,000.","products":[{"type":"Vehicle","productYear":"2016","productMake":"VOLKSWAGEN","productModel":"GOLF","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11590634,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/23/2024","dateComplaintFiled":"05/24/2024","vin":"3VW447AU9GM","components":"FUEL/PROPULSION SYSTEM","summary":"We are unable to fill up the gas tank due the recall issue. The dealership says we can bring it in and they will repair but at this time we would have to pay for the repair. VW has not come up with a fix for the recall problem at this time. This problem has rendered our vehicle not drivable. What is the recourse?   Fuel also leaks out when trying to fill the gas tank. It could start a fire.","products":[{"type":"Vehicle","productYear":"2016","productMake":"VOLKSWAGEN","productModel":"GOLF","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11588794,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/24/2024","dateComplaintFiled":"05/14/2024","vin":"3VW5T7AU1GM","components":"FUEL/PROPULSION SYSTEM","summary":"My vehicle is leaking fuel.  I have been unable to drive it for a few weeks due to the recall not having an approved repair.  The dealership did not offer me any solution other than to pay for the repair out of pocket.  This has been a known issue since February and no remedy is available from Volkswagen.","products":[{"type":"Vehicle","productYear":"2016","productMake":"VOLKSWAGEN","productModel":"GOLF","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11586168,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2024","dateComplaintFiled":"04/30/2024","vin":"3VW217AU5GM","components":"FUEL/PROPULSION SYSTEM","summary":"When refueling, the gasoline spills out and can't fill the tank. Took the car to the dealer and they are asking for 2,500$ for repair.","products":[{"type":"Vehicle","productYear":"2016","productMake":"VOLKSWAGEN","productModel":"GOLF","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11584518,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/22/2024","dateComplaintFiled":"04/22/2024","vin":"3VW5T7AU1GM","components":"FUEL SYSTEM, GASOLINE","summary":"The contact owns a 2016 Volkswagen Golf GTI. The contact stated that while driving at an undisclosed speed, there was an abnormally strong gasoline odor coming from the exhaust. The contact stated that while attempting to fill the tank, the tank failed to accept more than a half tank of fuel. The contact received notification of NHTSA Campaign Number: 24V110000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The dealer was contacted and diagnosed the vehicle with a failure of the fuel pump which was replaced; however, the failure persisted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure but was unable to confirm when the part would be available. The failure mileage was approximately 160,000. VIN tool confirms parts not available.","products":[{"type":"Vehicle","productYear":"2016","productMake":"VOLKSWAGEN","productModel":"GTI","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11581655,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2023","dateComplaintFiled":"04/08/2024","vin":"3VW447AU7GM","components":"FUEL SYSTEM, GASOLINE","summary":"The contact owns a 2016 Volkswagen GTI. The contact received notification of NHTSA Campaign Number: 24V110000 (Fuel System, Gasoline). The contact stated that while refueling, the gasoline was leaking from the vehicle from an unknown location. The vehicle was taken to an independent mechanic where it was diagnosed that the carbon canister was clogged with fuel and needed to be replaced. The vehicle was repaired started the vehicle was losing motive power. On another occasion, nine months later, the failure reoccurred. The vehicle was taken to a dealer where it was diagnosed and determined that the purge valve, fuel tank, N80, carbon canister, and other unknown parts needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 24,000. VIN tool confirms parts not available.","products":[{"type":"Vehicle","productYear":"2016","productMake":"VOLKSWAGEN","productModel":"GTI","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11581003,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2024","dateComplaintFiled":"04/03/2024","vin":"3VW4T7AU5GM","components":"ENGINE,FUEL/PROPULSION SYSTEM","summary":"I have had this car since 2021, when I first bought it they had to keep it for another week due to a coolant break error? Had to fix it but later on I had to put tons of money into the car almost more money than it\u2019s worth. And I\u2019ve had a engine light on religiously for the entirety of the car, however my cars engine lights flash at times when I am driving and it gets hard to accelerate and reeks of gas- I\u2019ve given up on dealerships because they have done everything else but what I have asked them to do and I still leave and the engine light turns on after. I did some research and learned my car has a recall since 2/14/2024 and I\u2019ve had no update on my vehicles recall or if it\u2019s repairable. My car will refuse to start at times and I\u2019ve told this dealership this car will most likely kill me since I\u2019ve put so much money into it for nothing to be fixed? And if it\u2019s been this recall error what do I do? Please help me bought from Allen web Mitsubishi. All the symptoms are there but I\u2019m scared","products":[{"type":"Vehicle","productYear":"2016","productMake":"VOLKSWAGEN","productModel":"GOLF","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11577026,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/02/2023","dateComplaintFiled":"03/12/2024","vin":"3VW4T7AUXGM","components":"ELECTRICAL SYSTEM,STRUCTURE","summary":"My VW golf has experienced rear door lock issues where both rear dock locks no longer work (lock or unlock) when pressing the lock button on the key or inside the vehicle. The only way to get the doors to lock is by manually locking the doors via a little slot in the door sill on each side. While it can be unlocked internally by just pulling the handle one time. This is a safety issue as door locks are a necessity for a vehicle to prevent theft of vehicle or items inside. It can also cause safety concerns for passengers in the rear(which is usually children. This also poses a danger to children due to the ease of unlocking from inside the rear passenger seats. The problem was confirmed to be the rear door latches via a dealer on 2/23/2024, however after replacing both latches with new parts, nothing was resolved. This issue is not the first time, as it is known that VW locks and many electrical components may randomly stop working, I have experienced the issue with a previous Volkswagen vehicle as well (2009 VW Jetta). There are no warning lights on the dashboard or other signs of the failure.","products":[{"type":"Vehicle","productYear":"2016","productMake":"VOLKSWAGEN","productModel":"GOLF","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11574698,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/19/2024","dateComplaintFiled":"02/29/2024","vin":"3VW4T7AU2GM","components":"VISIBILITY","summary":"The contact owns a 2016 Volkswagen Golf GTI. The contact stated that while making a turn at an undisclosed speed, there was water leaking through the sunroof. The contact stated that the sunroof frame had previously been replaced; however, the failure recurred. The vehicle was taken to the dealer, where it was diagnosed that the sunroof frame needed to be replaced for the second time; however, the part was on backorder. The vehicle was not repaired. The manufacturer was made aware of the failure but informed the contact that the vehicle was not covered under warranty. The failure mileage was approximately 34,000.","products":[{"type":"Vehicle","productYear":"2016","productMake":"VOLKSWAGEN","productModel":"GTI","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11571071,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2024","dateComplaintFiled":"02/09/2024","vin":"3VW217AUXGM","components":"FUEL SYSTEM, GASOLINE","summary":"The contact owns a 2016 Volkswagen Golf. The contact stated while driving approximately 35 MPH, there was an abnormally strong gasoline odor in the cabin of the vehicle. The contact drove to the residence and became aware that there was a puddle of gasoline under the passenger\u2019s side rear wheel nearby the fuel tank. The contact stated no warning light was illuminated. The contact had the vehicle towed to a local dealer, where it was diagnosed and determined that the fuel tank needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 41,000.","products":[{"type":"Vehicle","productYear":"2016","productMake":"VOLKSWAGEN","productModel":"GOLF","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11568365,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/28/2024","dateComplaintFiled":"01/28/2024","vin":"3VW4T7AU2GM","components":"UNKNOWN OR OTHER","summary":"I have a leak in my trunk from water leaking from my pressure valve in the rear of my car.   Found that this is a common issue with my car. The seal around the pressure valve doesn't prevent water from entering into the trunk of my car.  I got a flat tire on the highway and opened the hatch to get my spare and there was water flooded there and it rusted my spare tools. I could not put on my spare tire.","products":[{"type":"Vehicle","productYear":"2016","productMake":"VOLKSWAGEN","productModel":"GOLF","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11562029,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/27/2018","dateComplaintFiled":"12/27/2023","vin":"","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2016 Volkswagen GTI. The contact stated that while starting the vehicle, the vehicle experienced a rough start, and the temperature gauge was fluctuating. Additionally, an unknown triangle warning light was illuminated. Additionally, the contact became aware that the coolant level was significantly low, and that the vehicle was overheating while activating the heater. The vehicle was taken to the dealer where it was diagnosed that the water pump needed to be replaced. The vehicle was then taken to an independent mechanic, where the water pump was replaced; however, the failure recurred. The contact stated that the vehicle was overheating, and he noticed that coolant was leaking underneath the vehicle. Additionally, the contact stated that while driving on a bridge, the low coolant level warning light illuminated, and the vehicle was overheating. The contact stated that the vehicle was taken to an independent mechanic several times and the water pump was replaced four times; however, the failure persisted. The vehicle was taken to an independent mechanic where the water pump was replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 80,000. The VIN was not available.","products":[{"type":"Vehicle","productYear":"2016","productMake":"VOLKSWAGEN","productModel":"GTI","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11556624,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/23/2023","dateComplaintFiled":"11/24/2023","vin":"3VW5T7AU1GM","components":"ENGINE","summary":"GFF TEST PLAN ON STORED ENGINE LIGHT. RECOMMEND REPLACING THERMOSTAT HOUSING CAUSING THE CHECK ENGINE LIGHT. RECOMMNED REPLACE THERMOSTAT HOUSING. SEEP/SLIGHT COOLING LEAK. ADVISED TO WATCH COOLANT LEVELS UNTIL FIXED.","products":[{"type":"Vehicle","productYear":"2016","productMake":"VOLKSWAGEN","productModel":"GOLF","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11549709,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/12/2023","dateComplaintFiled":"10/12/2023","vin":"3VW217AU2GM","components":"FUEL/PROPULSION SYSTEM","summary":"After parking car and turning off engine, I exited vehicle and noticed a cascade of fuel falling to the pavement by the rear wheel near the fuel tank. Fire Department was called as I was in a public parking lot. Vehicle was towed to dealer.","products":[{"type":"Vehicle","productYear":"2016","productMake":"VOLKSWAGEN","productModel":"GOLF","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11544872,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/15/2023","dateComplaintFiled":"09/16/2023","vin":"3VW4T7AU9GM","components":"WHEELS","summary":"aftermarket/replacement rim purchased from CAR-ID in May 2023 and installed on vehicle in May 2023. On September 15, 2023, wheel/rim suffered a total and catastrophic failure. The wheel/rim face separated from the rest of the rim while driving.","products":[{"type":"Vehicle","productYear":"2016","productMake":"VOLKSWAGEN","productModel":"GOLF","manufacturer":"Volkswagen Group of America, Inc."},{"type":"Vehicle","productYear":"9999","productMake":"TBD","productModel":"TBD","manufacturer":"ODI Demo Co"}]},{"odiNumber":11539859,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/21/2023","dateComplaintFiled":"08/21/2023","vin":"3VW4T7AU2GM","components":"EXTERIOR LIGHTING,STRUCTURE","summary":"The headlight assembly design, prevents owners from changing a light bulb own their own. Per the law, a car must have functioning headlights. The design on the HID headlight assembly, requires hours of work, removing the bumper, the grill, other parts that require many tools and skilled knowledge of the brand.  Considering this is a headlight that is required to be street legal, an owner can't change the bulb in emergencies. An owner must wait for an appointment with a dealer or certified Volkswagen mechanic with  the proper training to change a light bulb. Regulation should prevent such designs, as the current design can make it dangerous for the driver.   Just as when a driver needs to change a tire that's flat, and use the spare, a light bulb is just as critical to prevent accidents.","products":[{"type":"Vehicle","productYear":"2016","productMake":"VOLKSWAGEN","productModel":"GOLF","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11536443,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/15/2020","dateComplaintFiled":"08/04/2023","vin":"3VW447AU4GM","components":"VISIBILITY","summary":"The contact owns a 2016 Volkswagen GTI. The contact stated that while driving at an undisclosed speed, the sunroof leaked water into the fuse box. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and informed the contact that the VIN was not included in a recall. The failure mileage was approximately 60,000.","products":[{"type":"Vehicle","productYear":"2016","productMake":"VOLKSWAGEN","productModel":"GTI","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11530543,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/25/2023","dateComplaintFiled":"07/05/2023","vin":"3VW447AU0GM","components":"FUEL/PROPULSION SYSTEM","summary":"My vehicle is unable to fuel up, when attempting to fuel at the pump the fuel will build up in the filler neck causing the pump ti stop and fuel spill out from the filler neck and when driven, fuel will begin to leak from the EVAP canister located on the right rear of the vehicle.  Dealership is unwilling to correct this issue as it is a known issue to them of the problem","products":[{"type":"Vehicle","productYear":"2016","productMake":"VOLKSWAGEN","productModel":"GOLF","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11529540,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/29/2023","dateComplaintFiled":"06/29/2023","vin":"3VW447AU3GM","components":"ENGINE","summary":"Thermostat and Gasket repair quoted by VW dealership. The coolant is leaking according to their inspection.   Car could malfunction unexpectedly and leave me stranded as a road hazard  Many more claims in this thread. They quote $1,600 to repair.  https://www.reddit.com/r/GolfGTI/comments/drna5m/mk775_thermostat_housing_issue_and_coolant_loss/","products":[{"type":"Vehicle","productYear":"2016","productMake":"VOLKSWAGEN","productModel":"GOLF","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11524045,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/26/2023","dateComplaintFiled":"05/26/2023","vin":"3VW4T7AUXGM","components":"ENGINE","summary":"Dealer found thermostat housing leak and recommended housing and pump replacement at a cost of over $2K. Thermostat is housing leak could cause loss of coolant which could strand you in the middle of the road. There were no warning lamps active. This appears to be a common issue with these vehicles. The thermostat should not be having problems like this at this mileage. The component has not been inspected by insurance, manufacturer, or police, only the dealer.","products":[{"type":"Vehicle","productYear":"2016","productMake":"VOLKSWAGEN","productModel":"GOLF","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11517819,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/15/2023","dateComplaintFiled":"04/19/2023","vin":"3VW547AU1GM","components":"FUEL/PROPULSION SYSTEM","summary":"Fuel was found to be leaking from the rear passenger side wheel well.  A secondary flame source could cause a significant fire risk.  Issue is being investigated by local VW dealer.  There are no warning lamps or messages prior to the failure.  Dealer recommends a replacement of the charcoal filter and N80 valve in order to have the ability to test the fuel pressure and fuel pump.  My particular VIN number is not part of an existing recall on the fuel pump where fuel leak, bad charcoal canister, and N80 valve are symptomatic (secondary failures) of a bad fuel pump (primary failure).  I question if the parts under the existing recall should be expanded to include a larger population.","products":[{"type":"Vehicle","productYear":"2016","productMake":"VOLKSWAGEN","productModel":"GOLF","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11514895,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/31/2023","dateComplaintFiled":"04/01/2023","vin":"3VW217AU9GM","components":"UNKNOWN OR OTHER,VISIBILITY/WIPER","summary":"While driving down the highway around 60 mph, nowhere near any other vehicles or pedestrians, the sunroof spontaneously shattered. The break goes outward/upward from the cabin.","products":[{"type":"Vehicle","productYear":"2016","productMake":"VOLKSWAGEN","productModel":"GOLF","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11511460,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/12/2023","dateComplaintFiled":"03/12/2023","vin":"3VW217AU3GM","components":"UNKNOWN OR OTHER","summary":"Sunroof Frame Cracked. Leaky sunroof. Drains are cleaned. A pillars get wet where airbags and wiring are located. Could cause a short.","products":[{"type":"Vehicle","productYear":"2016","productMake":"VOLKSWAGEN","productModel":"GOLF","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11510372,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/04/2023","dateComplaintFiled":"03/06/2023","vin":"3VW217AU9GM","components":"SUSPENSION","summary":"While accelerating from a traffic light, loud bang from left rear corner of car. Investigation found left rear coil spring had broken at the lower bas of the spring where it contacts the lower control arm","products":[{"type":"Vehicle","productYear":"2016","productMake":"VOLKSWAGEN","productModel":"GOLF","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11509371,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/27/2023","dateComplaintFiled":"02/27/2023","vin":"3VW547AU3GM","components":"ENGINE","summary":"The vehicle overheated during normal driving. The car advised the driver to stop immediately. The car was inspected later the same day by a VW dealer service department that determined the water pump and thermostat housing required replacement. Estimated cost is $1400.","products":[{"type":"Vehicle","productYear":"2016","productMake":"VOLKSWAGEN","productModel":"GOLF","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11507592,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/04/2023","dateComplaintFiled":"02/16/2023","vin":"3VW217AU2GM","components":"UNKNOWN OR OTHER","summary":"The sunroof leaks water into the passenger side A pillar","products":[{"type":"Vehicle","productYear":"2016","productMake":"VOLKSWAGEN","productModel":"GOLF","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11505133,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/05/2022","dateComplaintFiled":"02/02/2023","vin":"3VW117AUXGM","components":"AIR BAGS","summary":"The contact owns a 2016 Volkswagen Golf. The contact received notification of the NHTSA Campaign Number: 22V543000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. Additionally, the contact mentioned that a recall notice was received confirming the remedy was available and to contact a local dealer however, the dealer informed that the part was not available for the recall remedy. The manufacturer was notified of the issue and confirmed that parts were unavailable. The contact had not experienced a failure. Parts distributions disconnect.","products":[{"type":"Vehicle","productYear":"2016","productMake":"VOLKSWAGEN","productModel":"GOLF","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11504539,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/09/2023","dateComplaintFiled":"01/30/2023","vin":"3VW547AU7GM","components":"FUEL/PROPULSION SYSTEM","summary":"Fuel leaking and pooling from the rear right tire well. Tire well saturated with fuel. Occurs after engine hesitation at high speeds, similar to running out of gas. Opening the gas cap causes some fuel splashing around the opening and gurgling and hissing sounds. Difficulty re-fueling after incident, gas pump keeps shutting off. Fuel siphon pump was tested, and vehicle has been inspected by dealership, problem is not reproducible on demand. No warning lamps turn on.","products":[{"type":"Vehicle","productYear":"2016","productMake":"VOLKSWAGEN","productModel":"GOLF","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11502623,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/19/2023","dateComplaintFiled":"01/19/2023","vin":"3VW447AUXGM","components":"STRUCTURE","summary":"Front passenger door opened on its own with a bang while making a left turn. Driving alone, passenger door had been securely locked for over a week, during left turn going 25 mph, a loud banging sound occurred, passenger door opened and indicator warning light in dash came on. Door opened approx 1 cm. Car is not safe to drive for fear of door opening again randomly. VW of America nonchalantly stated they are sorry my door opened and stated they would not cover any potential repairs.","products":[{"type":"Vehicle","productYear":"2016","productMake":"VOLKSWAGEN","productModel":"GOLF","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11499865,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/05/2022","dateComplaintFiled":"01/03/2023","vin":"3VW447AU0GM","components":"AIR BAGS","summary":"The contact owns a 2016 Volkswagen GTI. The contact received notification of NHTSA Campaign Number: 22V543000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.","products":[{"type":"Vehicle","productYear":"2016","productMake":"VOLKSWAGEN","productModel":"GTI","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11497479,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/14/2022","dateComplaintFiled":"12/14/2022","vin":"3VW5T7AU5GM","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER,SERVICE BRAKES","summary":"Vehicle exhibits multiple electrical and systems faults related to the airbags, TMPS, ABS, etc, as similarly described in 07/26/2019 Volkswagen Technical Tip 97-1902TT.  Vehicle interior and sunroof tray is wet in various places.  These issues raise concerns as they relate to safety and drivability.  Upon inspection, the plastic sunroof tray is apparently cracked in multiple places as described in 12/06/2016 Volkswagen TSB 2045403 (supersedes V601608 November 22, 2016) and referenced again in Volkswagen Update 60C7.  According to dealership records, the sunroof tray was claimed repaired per Volkswagen Update 60C7. This does not seem to be true.","products":[{"type":"Vehicle","productYear":"2016","productMake":"VOLKSWAGEN","productModel":"GOLF","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11490211,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/08/2022","dateComplaintFiled":"10/20/2022","vin":"3vw5t7au9gm","components":"FUEL/PROPULSION SYSTEM","summary":"Fuel leaking and pooling from the rear right tire well. Tire well saturated with fuel.  Occurs after engine hesitation at high speeds, similar to running out of gas.  Opening the gas cap causes some fuel splashing around the opening and gurgling and hissing sounds.  Difficulty re-fueling after incident, gas pump keeps shutting off.  Fuel siphon pump was tested, and vehicle has been inspected by dealership, problem is not reproducible on demand.   No warning lamps turn on.","products":[{"type":"Vehicle","productYear":"2016","productMake":"VOLKSWAGEN","productModel":"GOLF","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11488155,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/23/2022","dateComplaintFiled":"10/06/2022","vin":"3VW117AU0GM","components":"AIR BAGS","summary":"Takata recall. The contact owns a 2016 Volkswagen Golf. The contact received notification of NHTSA Campaign Number: 22V543000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.","products":[{"type":"Vehicle","productYear":"2016","productMake":"VOLKSWAGEN","productModel":"GOLF","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11484279,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/07/2022","dateComplaintFiled":"09/13/2022","vin":"3VW217au1gm","components":"SUSPENSION","summary":"While driving car on highway heard a loud boom from rear right side. Stopped car and inspected, but no obvious damage. Resumed driving, and began hearing a repeated squeaking noise and some body lean in corners. Took vehicle to tire shop, where they removed right rear tire and found the right rear spring had snapped at the mounting location near the top of the spring. The attached photo of the spring suggests the mount may have been defective. Dealer confirmed spring damage and is now replacing both rear springs. However, no coverage of the damaged part even though multiple 2016 VW Golf\u2019s have been recalled for rear spring issues.","products":[{"type":"Vehicle","productYear":"2016","productMake":"VOLKSWAGEN","productModel":"GOLF","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11482782,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/02/2022","dateComplaintFiled":"09/03/2022","vin":"3VW117AU9GM","components":"FUEL/PROPULSION SYSTEM","summary":"At 80. 7k miles the car began to smell heavily of gasoline and I found gasoline leaking from the back right bumper just in front of the tire. I took the car to the dealership the next day and today they've told me that it could be a number of parts but what we have on order is the evap canister and the n80 purge valve. If this does not fix it then it is the entire gas tank, very expensive. There were no warning lamps and this issue was reproduced at the dealership. They've told me there's no recalls or warranties but I have read that many other people in the local VW group have had this issue. Volkswagen needs to own up to their previous emissions hang-ups.","products":[{"type":"Vehicle","productYear":"2016","productMake":"VOLKSWAGEN","productModel":"GOLF","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11482655,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/13/2022","dateComplaintFiled":"09/02/2022","vin":"3VW217AU7GM","components":"FUEL/PROPULSION SYSTEM","summary":"I was driving my 2016 Volkswagen Golf on a roadtrip from Pennsylvania to  North Carolina on 8/13.  I did the 60k mile service and had my mechanic do a safety check before the roadtrip.    I spent the night of 8/13 in Richmond, VA.  I went to put gas in the car the next day and it was not taking the gas instead it was propelling it out of the car.  The gas station attendant managed to get some gas in the tank and chalked it up to the new pumps. I stopped in NC to get more gas and none would go in.  I noticed there was gas coming out of the car on the passenger side, right behind the rear tire.  I had to get the car towed to my destination in NC.   A dealer in NC looked at the car and diagnosed that there was a problem with the evap system.  They tried this \"to start with the remedy of the fuel issue on the golf we will need to start by replacing  the  charcoal canister -AND LDP valve (one unit)  N80 purge valve.  Now if it came down to replacing that fuel tank (a rough idea) there may be some additional parts we could need with replacement of the tank because it is an updated unit compared to the original. that is a big job, the rear subframe does need to be removed and in doing so the car will need to be aligned afterwards. you could be looking at an additional...\"   At no part in the journey were there any warning lights that indicated something was wrong with the car.    Others here have pointed out that there was a recall for the EVAP system for this model and year of car. https://auto-recalls.justia.com/volkswagen/gti/2016/16v647000/  Like others I called VW Customer Care and they told me that my vehicle was not covered under any current recall and they would not confirm the 2016 recall happened at all.","products":[{"type":"Vehicle","productYear":"2016","productMake":"VOLKSWAGEN","productModel":"GOLF","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11480310,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/18/2022","dateComplaintFiled":"08/20/2022","vin":"3vw117au9gm","components":"UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM","summary":"at 80.7k miles the car began to smell heavily of gasoline and I found gasoline leaking from the back right bumper just in front of the tire. I took the car to the dealership the next day and today they've told me that it could be a number of parts but what we have on order is the EVAP cannister and the N80 purge valve. If this does not fix it then it is the entire gas tank, very expensive. There were NO warning lamps and this issue was reproduced at the dealership. They've told me there's no recalls or warranties but I have read that many other people in the MK7 group have had this issue. Volkswagen needs to own up to their previous emissions hang-ups","products":[{"type":"Vehicle","productYear":"2016","productMake":"VOLKSWAGEN","productModel":"GOLF","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11480145,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"08/17/2022","dateComplaintFiled":"08/19/2022","vin":"3VW5T7AUXGM","components":"POWER TRAIN","summary":"I am having the same safety issue that is outlined in this safety recall: https://static.nhtsa.gov/odi/tsbs/2022/MC-10206794-0001.pdf  However, Volkswagen says that my VIN number is not included.   Pictures: https://imgur.com/a/TKfal3R  I would like my car included in this safety recall. The foil cracked initially from a manufacturing defect and has now cut me to the point of bleeding multiple times.","products":[{"type":"Vehicle","productYear":"2016","productMake":"VOLKSWAGEN","productModel":"GOLF","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11478891,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2022","dateComplaintFiled":"08/11/2022","vin":"3VW4T7AUXGM","components":"ENGINE AND ENGINE COOLING","summary":"Water Pump Failed twice","products":[{"type":"Vehicle","productYear":"2016","productMake":"VOLKSWAGEN","productModel":"GOLF","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11476454,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/28/2022","dateComplaintFiled":"07/29/2022","vin":"3VW447AU1GM","components":"UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE","summary":"On two occasions, warning messages appeared on the dash indicating that multiple government-mandated safety systems -- including airbags, ABS, ESC, and tire pressure monitoring -- were disabled.   On first occasion, vehicle was traveling at approximately 30 mph. Dealer was unable to find the source of the problem.  On second occasion, vehicle was traveling at approximately 65 mph on the freeway.   This is an extremely serious safety problem. Key safety systems that are federally mandated fail without warning during normal vehicle operation.","products":[{"type":"Vehicle","productYear":"2016","productMake":"VOLKSWAGEN","productModel":"GOLF","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11474603,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/03/2022","dateComplaintFiled":"07/18/2022","vin":"3VW4T7AUXGM","components":"ENGINE,FUEL/PROPULSION SYSTEM","summary":"The car had a few hiccup on the freeway. Eventually the car had a strong gas smell, did not allow to add/fill up gas and was leaking gas at the back of the car.  The car could have caught fire without us knowing.  The problem was reproduced and known to the dealers. The second dealer Hewlett had seen another 3 cars with same issue as my car! Please see all invoices showing the parts and issues with car. suction pump in the fuel tank, fuel pump gasket, purge valve, evap canister, N80 valve.  There is a recall for same issue but my car was never recalled! Recall 16V647000 Summary Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2015-2016 Volkswagen Golf, Golf SportWagen, GTI, Audi A3 sedan and A3 Cabriolet vehicles. Due to a problem with the suction pump inside the fuel tank, fuel may flow into the evaporative emissions (EVAP) system.  Recall 16V647000 Consequence As fuel accumulates in the EVAP system, it may leak out through the charcoal canister filter element. A fuel leak in the presence of an ignition source increases the risk of a fire.  Recall 16V647000 Solution Volkswagen will notify owners, and dealers will replace the suction pump, free of charge. The recall began November 2016. Volkswagen owners may contact Volkswagen customer service at 1-800-893-5298, Audi owners may contact Audi customer service at 1-800-253-2834. Volkswagen's numbers for this recall are 20Y6 and 20Y5.","products":[{"type":"Vehicle","productYear":"2016","productMake":"VOLKSWAGEN","productModel":"GOLF","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11469525,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2022","dateComplaintFiled":"06/16/2022","vin":"3VW5T7AU3GM","components":"ENGINE","summary":"EPC light comes on whenever turbo is engages, loss of power (no turbo). EPC light goes off when car is restarted, back on after a few minutes of driving.   Error codes indicate turbo issues. Vehicle has 40K odometer mikes.   Chat forums have numerous similar reports from other owners. Seems to be a known turbo issue with early MK7 GTIs","products":[{"type":"Vehicle","productYear":"2016","productMake":"VOLKSWAGEN","productModel":"GOLF","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11452318,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/16/2022","dateComplaintFiled":"02/16/2022","vin":"3vw217au9gm","components":"ENGINE","summary":"At 49,086,  our 2016 Volkswagen  Golf developed a leak in the thermostat assembly housing. The Volkswagen dealership, Elk Grove Volkswagen in Elk Grove, CA, strongly recommended the replacement of the thermostat assembly housing which included replacement of the thermostat assembly housing, the thermostat itself, a gasket, the replacement of the coolant. Failure to do so would result in the engine overheating and potential damage to the engine.  Looking quickly online, I found several forums which discussed this specific problem:  https://www.vwvortex.com/threads/thermostat-housing-leaking-again-after-recall-done-in-2018.9458318/  https://www.golfmk7.com/forums/index.php?threads/failed-thermostat-housing-coolant-loss-info-gathering.368847/  A low coolant warning light was on, however there were no visable leaks underneath the car. The following is a ibetter description of the problem, taken from the golfmk7 website:  \u201cCoolant will slowly seep out of a weep hole on the underside of the thermostat housing. It doesn't seem to be enough to ever leave a puddle but slight residue may be seen under the thermostat housing and possibly on the oil pan. The loss of coolant often trips the low coolant warning if the level isn't maintained. Depending on the size of the leak, the coolant drop can either be gradual or catastrophic.  Loss of coolant has also been linked to the water pump failing. Furthermore, the accessory bracket gasket can leak hot oil down onto the thermostat housing (even after repair) which can cause failure.\u201c  The service was completed today, 02/16/2022.","products":[{"type":"Vehicle","productYear":"2016","productMake":"VOLKSWAGEN","productModel":"GOLF","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11446672,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/07/2022","dateComplaintFiled":"01/07/2022","vin":"3VW217AU0GM","components":"UNKNOWN OR OTHER","summary":"Leaking coolant due to thermostat housing breaking","products":[{"type":"Vehicle","productYear":"2016","productMake":"VOLKSWAGEN","productModel":"GOLF","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11443427,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/10/2021","dateComplaintFiled":"12/11/2021","vin":"3VW447AU3GM","components":"FUEL/PROPULSION SYSTEM","summary":"If I try to refill the gas tank, it will spill the gas back at me. And when I got home it was pouring gas to the floor. I\u2019ve read is the suction pump but for some reason my car is not listed on this recall and is happening to me now. Is very dangerous because is gasoline pouring in the ground plus I can\u2019t put any more gasoline in the tank. It just won\u2019t let me. I have videos of the problem. Tried contacting VW dealers but they told me that there\u2019s no recall on this for my vehicle. Online there\u2019s a recall for this exact same problem and my car has it. I don\u2019t want my car to catch fire or something.","products":[{"type":"Vehicle","productYear":"2016","productMake":"VOLKSWAGEN","productModel":"GOLF","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11441391,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/07/2021","dateComplaintFiled":"11/22/2021","vin":"3VW5T7AU3GM","components":"FUEL/PROPULSION SYSTEM","summary":"While parked the gas tank started leaking gas from rear passenger-side wheel well.","products":[{"type":"Vehicle","productYear":"2016","productMake":"VOLKSWAGEN","productModel":"GOLF","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11440745,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/13/2021","dateComplaintFiled":"11/17/2021","vin":"3VW4T7AU0GM","components":"POWER TRAIN","summary":"EPC light illuminated on dash board. Vehicle was taken to dealer and it was determined that the thermostat housing had failed. Would have caused the vehicle to overheat had it been driven for any length of time with the failure","products":[{"type":"Vehicle","productYear":"2016","productMake":"VOLKSWAGEN","productModel":"GOLF","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11436458,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/12/2021","dateComplaintFiled":"10/12/2021","vin":"3VW5T7AU8GM","components":"POWER TRAIN","summary":"Thermostat housing failure. Leaking coolant. Yes it is available for inspection. The dealer has confirmed this is not an uncommon problem, and indicated this can be cause by the seal swelling (Dirito Bros dealer, CA BAR Reg# 257857). This issue was found by an independent mechanic during a routine oil change on 10/12/21 There is a warning lamp for low coolant, which is the first indicator, and occurred around Sept- 2021.","products":[{"type":"Vehicle","productYear":"2016","productMake":"VOLKSWAGEN","productModel":"GOLF","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11433810,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/03/2021","dateComplaintFiled":"09/21/2021","vin":"3VW4T7AU7GM","components":"FUEL/PROPULSION SYSTEM","summary":"Volkswagen Group of America, Inc. \"Volkswagen\" is recalling certain model year 2015-2016 Volkswagen Golf, Golf SportWagen, GTI, Audi A3 sedan and A3 Cabriolet vehicles. Due to a problem with the suction pump inside the fuel tank, fuel may flow into the evaporative emissions \"EVAP\" system.       As fuel accumulates in the EVAP system, it may leak out through the charcoal canister filter element. A fuel leak in the presence of an ignition source increases the risk of a fire. VW is not honoring the recall in my vehicle because it notes that my VIN number is not associated with the defected part, but this is the same issue that happened to my vehicle.","products":[{"type":"Vehicle","productYear":"2016","productMake":"VOLKSWAGEN","productModel":"GOLF","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11426137,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/02/2021","dateComplaintFiled":"07/23/2021","vin":"3vw4t7au2gn","components":"FUEL SYSTEM, GASOLINE","summary":"The contact owns a 2016 Volkswagen Golf GTI. The contact stated that soon after purchasing the vehicle, she had difficulty placing gas into the fuel tank as fuel would spill out during fill up. Upon investigation, the contact linked the failure to NHTSA Campaign Number: 16V647000 (Fuel System, Gasoline, Engine and Engine Cooling). The vehicle was taken to a dealer who informed her that there were no recalls on the vehicle. The contact was then referred to the manufacturer who also confirmed that the vehicle was not under recall. The contact was referred to the NHTSA for assistance. The vehicle was not repaired and remained in the possession of the dealer. The failure mileage was unknown.","products":[{"type":"Vehicle","productYear":"2016","productMake":"VOLKSWAGEN","productModel":"GTI","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11423690,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/07/2021","dateComplaintFiled":"07/07/2021","vin":"3VW4T7AU5GM","components":"ENGINE","summary":"The thermostat housing and water pump are leaking due to a known manufacturing defect. I had the water pump and thermostat housing replaced around 65,000 miles from an independent Volkswagen mechanic. He informed me that it appears the water pump had been replaced prior to my ownership of the vehicle. (41,000 miles). Again, I have to replace the thermostat housing and water pump, for a leak. The failure causes a leak in the pressurized cooling system. The leak is small while parked so there is no noticeable puddle but as the system warms up, the leak happens faster. Because of this issue, I have had multiple warning messages while driving, low coolant level, check engine light, and EPC (Electronic Power Control, which disables activate cruise control and front collision detection systems). On multiple occasions, I was stranded waiting on help because of the failure. As stated, this is a known issue from the manufacturer, as they have had at least 7 revisions to the part. The manufacturer is currently on revision \u201cM\u201d, I am only aware of revisions \u201cF, G, H, J, K, L\u201d and the current revision \u201cM\u201d. As previously stated, this is the second time I personally have had to pay out of pocket for this repair.","products":[{"type":"Vehicle","productYear":"2016","productMake":"VOLKSWAGEN","productModel":"GOLF","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11417362,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/10/2021","dateComplaintFiled":"05/16/2021","vin":"3vw447auxgm","components":"UNKNOWN OR OTHER","summary":"The gear shifter inside vehicle has a decorative aluminum trim that when you slide your hand in center cubby over time tends to separate. It creates sharp edges and I cut my hand while retrieving something from center console cubby.","products":[{"type":"Vehicle","productYear":"2016","productMake":"VOLKSWAGEN","productModel":"GOLF","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11416723,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/15/2021","dateComplaintFiled":"05/15/2021","vin":"3VW217AU3GM","components":"UNKNOWN OR OTHER","summary":"SUNROOF IS LEAKING","products":[{"type":"Vehicle","productYear":"2016","productMake":"VOLKSWAGEN","productModel":"GOLF","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11416209,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/04/2021","dateComplaintFiled":"05/11/2021","vin":"3VW5T7AU4GM","components":"ENGINE","summary":"2016 VW GOLF GTI MK7 ENGINE COOLANT BEGAN TO SLOWLY LEAK FROM THERMOSTAT HOUSING SEAL AT 25,000 MILES. DEALER REPLACED HOUSING WITH REV M PART JUST BEFORE MY WARRANTY EXPIRED. HAS THIS EVERY 25K MILE PROBLEM BEEN RESOLVED YET?","products":[{"type":"Vehicle","productYear":"2016","productMake":"VOLKSWAGEN","productModel":"GOLF","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11413570,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/09/2021","dateComplaintFiled":"04/23/2021","vin":"3VW447AU7GM","components":"FUEL/PROPULSION SYSTEM","summary":"THE CAR ON IS LEAKING GASOLINE FROM BACK OF THE GAS TANK, THE CAR VAS IN MOTION AND I SMELL GASOLINE FROM MY CAR AND MAY CAUSE A FIRE BECAUSE IS NEAR THE WHEEL.","products":[{"type":"Vehicle","productYear":"2016","productMake":"VOLKSWAGEN","productModel":"GTI","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11408156,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/14/2021","dateComplaintFiled":"04/14/2021","vin":"3VW547AU7GM","components":"POWER TRAIN,ENGINE","summary":"FAILURE OF THERMOSTAT HOUSING CAUSING COOLANT LEAK AND WATER PUMP FAILURE.","products":[{"type":"Vehicle","productYear":"2016","productMake":"VOLKSWAGEN","productModel":"GTI","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11405153,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2021","dateComplaintFiled":"03/27/2021","vin":"3VW217AU2GM","components":"STRUCTURE","summary":"CAR HAS A WATER LEAK IN THE PANORAMIC SUNROOF SINCE NEW. VWOA HAS DONE THE TSB'S BUT THE PROBLEM CONTINUES. LEAK IS AROUND THE PASSENGER SIDE A PILLAR, SUNVISER AND DOME LIGHT.","products":[{"type":"Vehicle","productYear":"2016","productMake":"VOLKSWAGEN","productModel":"GOLF","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11397227,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/19/2019","dateComplaintFiled":"02/21/2021","vin":"3VW4T7AU6GM","components":"ENGINE","summary":"FAILED THERMOSTAT HOUSING/COOLANT LOSS. ACTIVE COOLANT LEAK FROM WATER PUMP/THERMOSTAT HOUSING AT 35,956 MILES. DEALER REPLACED THERMOSTAT ASSEMBLY, WATER PUMP, UNION.","products":[{"type":"Vehicle","productYear":"2016","productMake":"VOLKSWAGEN","productModel":"GTI","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11396358,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/07/2021","dateComplaintFiled":"02/15/2021","vin":"3VW4T7AU4GM","components":"FUEL/PROPULSION SYSTEM","summary":"THE SUCTION PUMP (PART 5Q0-201-029) IN THE EVAP EMISSION CONTROL OF MY VEHICLE FAILED ON FEBRUARY 7 2021 CAUSING FUEL TO BE BROUGHT INTO THE CHARCOAL CANISTER AND THEN INTO THE PURGE VALVE. THIS LED TO HEAVY FUEL SMELL IN MY VEHICLE AND REQUIRED REPLACEMENT OF SUCTION PUMP, CHARCOAL CANISTER AND PURGE VALVE. NOTE THAT THIS FAILURE WITH EXACT SAME DESCRIPTION WAS IDENTIFIED AS PART OF THE SAFETY RECALL 20Y6 (HTTPS://STATIC.NHTSA.GOV/ODI/RCL/2016/RCRIT-16V647-1179.PDF) ISSUED BY NHSTA ON OCTOBER 13 2016 AND MY VEHICLE WAS PART OF THIS RECALL. IT WAS CLAIMED THAT THE ISSUE WAS FIXED ON MY VEHICLE ON JUNE 28 2017 AS PART OF THIS RECALL BY VW DEALERSHIP. HOWEVER, THE SUCTION PUMP WHICH FAILED ON FEBRUARY 7 2021 HAD THE MANUFACTURING DATE STAMP OF 15.08.15 WHICH INDICATES THAT PERHAPS VW DIDN'T REPLACE THE SUCTION PUMP AS PART OF THE RECALL REPAIR OR REPLACED IT WITH ANOTHER FAULTY SUCTION PUMP WHICH STILL HAD THE ISSUE (SINCE THE MANUFACTURING DATE OF THE FAILED SUCTION PUMP IS ALMOST 2 YEARS BEFORE THE DATE OF RECALL REPAIR). VW OF AMERICA HASN'T PROVIDED ME CLEAR ANSWERS TO MY QUESTIONS STATED BELOW (SEE ATTACHED LETTER DATED FEBRUARY 13 2021, THAT I SENT TO VW OF AMERICA RAISING THESE CONCERNS):  I)  WOULD THIS SUCTION PUMP THAT FAILED AND WHICH WAS MANUFACTURED ON 15.08.15 WILL HAVE THE FIX FOR THE ISSUE IDENTIFIED IN 20Y6?  II) WHAT WAS THE MANUFACTURING DATE OF THE SUCTION PUMP ORIGINALLY INSTALLED ON MY VEHICLE BEFORE THE RECALL REPAIR WAS PERFORMED?    VW OF AMERICA REPLIED TO ME ON FEBRUARY 15 2021 STATING THAT THEY WON'T HELP ME WITH THIS REPAIR AS THE PART WAS OUT OF WARRANTY. HOWEVER, THEY DIDN'T PROVIDE ME ANSWERS TO THE SPECIFIC QUESTIONS I RAISED.   IF THE RECALL REPAIR WAS NOT DONE PROPERLY, ISN'T VW STILL RESPONSIBILE TO FIX THE ISSUE THAT MY VEHICLE SUFFERED AND I WOULD ALSO LIKE THEM TO PROVIDE ME CLEAR ANSWERS TO THE ABOVE TWO QUESTIONS.","products":[{"type":"Vehicle","productYear":"2016","productMake":"VOLKSWAGEN","productModel":"GTI","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11394604,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/09/2021","dateComplaintFiled":"02/04/2021","vin":"3VW5T7AU6GM","components":"POWER TRAIN","summary":"CLUTCH MASTER AND SLAVE CYLINDER FAILED AT 34,700 MILES.  BECAUSE HYDRAULIC FLUID CONTAMINATED CLUTCH PLATE AND FLYWHEEL THOSE WERE ALSO REPLACED.   FAILURE OCCURRED AT LOW SPEEDS ON A COMMERCIAL STREET.   SYMPTOMS: CLUTCH PEDAL DROPPED TO THE FLOOR AND WOULD NOT COME BACK UP.  HYDRAULIC FLUID LEAKED OUT FROM UNDER THE CAR","products":[{"type":"Vehicle","productYear":"2016","productMake":"VOLKSWAGEN","productModel":"GTI","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11386619,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/04/2021","dateComplaintFiled":"01/05/2021","vin":"3VW4T7AU2GM","components":"POWER TRAIN,ENGINE","summary":"ENGINE THERMOSTAT AND PUMP FAILURE WITH GRADUAL COOLANT LEAK.  COOLANT REQUIRED REFILLING MULTIPLE TIMES WITHIN 45,000 MILES, SOMETIMES COOLANT GETTING DANGEROUSLY LOW WITHOUT WARNING UNTIL CAR IS ON INTERSTATE.  THERMOSTAT/PUMP HAS ALSO BEGUN OVERCOOLING ENGINE, NOT ALLOWING IT TO GET UP TO OPERATING TEMP WHEN ON INTERSTATE AND SHUTTING OUT USAGE OF CRUISE CONTROL.    THIS IS A WELL KNOWN AND DOCUMENTED ISSUE WITH MK7 GTI.","products":[{"type":"Vehicle","productYear":"2016","productMake":"VOLKSWAGEN","productModel":"GTI","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11386719,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/29/2020","dateComplaintFiled":"01/05/2021","vin":"3VW4T7AU0GM","components":"POWER TRAIN","summary":"MY THERMOSTAT HAD A COOLANT LEAK AT 37K, AND THIS WAS DIAGNOSED AT THE VW DEALERSHIP IN 12/20.  MY VEHICLE HAS NEVER BEEN IN AN ACCIDENT, AND HAS BEEN METICULOUSLY MAINTAINED AT THE VW DEALERSHIP.  UPON DOING SOME RESEARCH, IT LOOKS LIKE THIS ISSUE IS QUITE COMMON ON 2015-2018 VW GTIS (AND IT LOOKS LIKE IN ADDITION TO THE THERMOSTAT, THE WATER PUMP IS OFTEN PRONE TO LEAKAGE) AND THIS PROBLEM HAS BEEN DOCUMENTED ON VW FORUMS HERE: HTTPS://WWW.REDDIT.COM/R/GOLFGTI/COMMENTS/DRNA5M/MK775_THERMOSTAT_HOUSING_ISSUE_AND_COOLANT_LOSS AND HERE: HTTPS://WWW.GOLFMK7.COM/FORUMS/INDEX.PHP?THREADS/FAILED-THERMOSTAT-HOUSING-COOLANT-LOSS-INFO-GATHERING.368847  THE THERMOSTAT SHOULD NOT BE LEAKING SO EARLY IN THE LIFE OF A VEHICLE.  THIS LEAK CAN LEAD TO A LOSS OF COOLANT, WHICH IN TURN CAN DAMAGE OR DESTROY THE ENGINE.  I CONTACTED  VW OF AMERICA, AND THEY DECLINED TO COVER IT, AS THE VEHICLE WAS JUST OUT OF WARRANTY.    IT LOOKS LIKE THIS IS POTENTIALLY A DEFECTIVE PART THAT CAN LEAD TO THE VEHICLE NOT WORKING, AND I WOULD HOPE THAT A RECALL WOULD HELP OTHER OWNERS PROTECT THEIR VEHICLES.","products":[{"type":"Vehicle","productYear":"2016","productMake":"VOLKSWAGEN","productModel":"GTI","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11385092,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/24/2020","dateComplaintFiled":"12/27/2020","vin":"3VW217AU1GM","components":"FUEL/PROPULSION SYSTEM","summary":"RAW FUEL SMELL IN CABIN. IT SEEMS TO HAPPEN AFTER A SHORT TRIP. I STOP AND RESTART WITHIN A FEW MINUTES AND IT IS QUITE A HEAVY SMELL LIKE A FUEL LEAK. THIS HAS HAPPENED BEFORE THIS MONTH.","products":[{"type":"Vehicle","productYear":"2016","productMake":"VOLKSWAGEN","productModel":"GOLF","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11383274,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/12/2020","dateComplaintFiled":"12/14/2020","vin":"3VW5T7AU9GM","components":"UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM","summary":"IT SUCKS IN TOO MUCH AIR AND FAILS AS IF IT HAD A SPARKPLUG FAULT IT WASTES TOO MUCH GAS AND SOMETIMES SUFFOCATES AND WANTS TO TURN OFF","products":[{"type":"Vehicle","productYear":"2016","productMake":"VOLKSWAGEN","productModel":"GTI","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11383440,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/14/2020","dateComplaintFiled":"12/14/2020","vin":"3VW547AU1GM","components":"ELECTRICAL SYSTEM,AIR BAGS,FORWARD COLLISION AVOIDANCE","summary":"ALL STEERING WHEEL CONTROLS INOPERATIVE.  THIS INCLUDES AIRBAG, HORN, CRUISE CONTROL, RADIO CONTROLS, ETC.","products":[{"type":"Vehicle","productYear":"2016","productMake":"VOLKSWAGEN","productModel":"GOLF","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11376865,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/21/2020","dateComplaintFiled":"11/28/2020","vin":"3VW217AU5GM","components":"STRUCTURE","summary":"SUNROOF LEAKS INTO HEADLINER AND DOWN THE SIDE PILLARS. OCCURS WHEN STATIONARY AND IN MOTION DURING PERIODS OF EXTENDED RAIN. RESULTS IN DAMAGE TO ELECTRONICS, SOUND SYSTEM AND FABRIC/BODY COMPONENTS.","products":[{"type":"Vehicle","productYear":"2016","productMake":"VOLKSWAGEN","productModel":"GOLF","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11375835,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/20/2020","dateComplaintFiled":"11/22/2020","vin":"3VW4T7AU7GM","components":"POWER TRAIN,ENGINE","summary":"WATER PUMP NEEDED TO BE REPLACED AFTER UNKNOWN CAUSE.","products":[{"type":"Vehicle","productYear":"2016","productMake":"VOLKSWAGEN","productModel":"GTI","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11372726,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2020","dateComplaintFiled":"11/02/2020","vin":"3VW4T7AU0GM","components":"POWER TRAIN","summary":"COOLANT LEAK FROM THE WATER PUMP AND THERMOSTAT HOUSING. THE WATER PUMP AND THERMOSTAT WERE REPLACED UNDER WARRANT. I BELIEVE IT IS LEAKING AGAIN AS IT WAS REPLACED WITH THE SAME FAULTY PARTS AND I HAVE NOTICED A SLIGHT DROP IN COOLANT AND A SMELL, WHICH WAS THE ISSUE ORIGINALLY.","products":[{"type":"Vehicle","productYear":"2016","productMake":"VOLKSWAGEN","productModel":"GOLF","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11365177,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/19/2020","dateComplaintFiled":"10/19/2020","vin":"3VWY47AU9GM","components":"FUEL/PROPULSION SYSTEM","summary":"SUCTION PUMP INSIDE GAS TANK ALLOWED GAS TO COLLECT WITHIN THE EVAPORATIVE-EMISSION SYSTEM.  THIS FILLED THE CHARCOAL CANISTER FILTER WITH LIQUID GASOLINE.  THIS GASOLINE SPILLED OUT INTO THE CAR ON THE PASSENGER SIDE REAR WHEEL WELL AND ON TO THE GARAGE FLOOR.  I HAD ABOUT ONE QUARTER (1/4) OF A TANK OF GAS IN THE CAR WHEN I PARKED IN MY HOME GARAGE AFTER A SHORT DRIVE TO DAIRY QUEEN TO PICK UP A BLIZZARD ICE CREAM BIRTHDAY CAKE.  WHEN MY ROOMMATE PULLED INTO THE GARAGE SHE SAID SHE SMELLED GAS.  I WENT BACK INTO THE GARAGE AND IT SMELLED VERY STRONGLY OF GAS.  I LOOKED UNDER THE CAR AND THERE WAS A GOOD SIZE PUDDLE OF GAS UNDER THE PASSENGER SIDE REAR TIRE.  I BACKED THE CAR OF MY HOME GARAGE AND DROVE STRAIGHT TO THE NEAREST OPEN MECHANIC SHOP.  THEY REMOVED THE REAR TIRE AND THE INNER FENDER WELL.  THEN WE COULD SEE THE CHARCOAL CANNISTER WAS LEAKING LIQUID GASOLINE.  I CHECKED THE VIN NUMBER WITH VW ONLINE AND THERE WAS RECALLS FOR 2015-2016 VW GTI BUT THE RECALL DID NOT INCLUDE MY CAR SPECIFIC VIN NUMBER.  THE MECHANIC REPLACED THE CANNISTER AND FUEL TANK.  VW HAD A NEW PART NUMBER FOR A NEW DESIGN TANK THAT SUPERSEDED THE OLD PART NUMBER AND REQUIRED NEW GAS LINES TOO.  CAR HAS BEEN REPAIRED WITH MY ONW MONEY AND SEEMS TO RUN FINE WITH NO SMELL OF GAS OR VISIBLE LEAKS.  I SPOKE WITH THE VW DEALER WHERE I PURCHASED THE CAR THIS MORNING AND THEN SPOKE WITH VW CUSTOMER CARE THIS AFTERNOON.  THEY BOTH SAID ONCE A RECALL HAS BEEN ISSUED I CAN SUBMIT FOR REIMBURSEMENT.  THIS WAS A VERY DANGEROUS PROBLEM THAT COULD HAVE CAUGHT FIRE WITH ME IN THE CAR OR PARKED IN MY HOME GARAGE COULD HAVE INJURED MY FAMILY AND OUR DOG. *LN*JB  VIN [XXX} was not included in the recall.  INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).\u201d","products":[{"type":"Vehicle","productYear":"2016","productMake":"VOLKSWAGEN","productModel":"GTI","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11351096,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2020","dateComplaintFiled":"08/25/2020","vin":"3VWYT7AU2GM","components":"FUEL/PROPULSION SYSTEM","summary":"TURBO FAILED AFTER 65,000 MILES.","products":[{"type":"Vehicle","productYear":"2016","productMake":"VOLKSWAGEN","productModel":"GTI","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11343104,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/31/2020","dateComplaintFiled":"08/03/2020","vin":"3VW447AU1GM","components":"ENGINE,FUEL/PROPULSION SYSTEM","summary":"AT THE GAS STATION, THE VEHICLE DOES NOT ALLOW FOR NORMAL FUEL UP TO OCCUR. THE PUMP NOZZLE KEEPS CLICKING OFF AND I CAN'T PUT MORE THAN 1/4 TANK OF GAS WITHOUT THE FUEL SPILLING OUT OF THE TANK FILLER NECK/TUBE.    WHILE DRIVING, THE VEHICLE IS EXPERIENCING POWER LOSS THAT CAN BE FELT AS A SUDDEN \"BUCKING\" MOTION WHEN ACCELERATING NORMALLY AND AT CONSTANT CRUISE SPEEDS ABOVE 40 MPH.    THE VOLKSWAGEN DEALER DIAGNOSIS REPORTED PLUGGED EVAP CANISTER VENT LINES AND FUEL TANK AND RECOMMENDED REPLACEMENT. THE CAR ONLY HAS 52,500 MILES AND I'M THE ORIGINAL OWNER. MANY OWNERS OF THIS YEAR MODEL IN OTHER STATES ARE REPORTING THE EXACT SAME FUEL UP ISSUE ON INTERNET AUTO FORUMS.","products":[{"type":"Vehicle","productYear":"2016","productMake":"VOLKSWAGEN","productModel":"GTI","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11340429,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/20/2020","dateComplaintFiled":"07/20/2020","vin":"3VW4T7AU2GM","components":"ENGINE","summary":"THERMOSTAT HOUSING SEAL FAILURE HAS LED TO COOLANT LEAK.  DISCOVERED BY TECHNICIAN DURING UNRELATED MAINTENANCE.  CAR HAS 76,000 MILES.","products":[{"type":"Vehicle","productYear":"2016","productMake":"VOLKSWAGEN","productModel":"GTI","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11337144,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/22/2020","dateComplaintFiled":"07/02/2020","vin":"3VWYT7AU7GM","components":"FUEL SYSTEM, GASOLINE,ENGINE","summary":"TL* THE CONTACT OWNS A 2016 VOLKSWAGEN GTI. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALL AND HESITATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THE VEHICLE WITH A DEFECTIVE BRAKE SUCTION CUP. THE MECHANIC LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 16V647000 (FUEL SYSTEM, GASOLINE, ENGINE AND ENGINE COOLING) HOWEVER, THE VIN WAS NOT INCLUDED. CLAY COOLEY VOLKSWAGEN OF PARK CITIES (5555 LEMMON AVE, DALLAS, TX 75209, (469) 240-6240) WAS CONTACTED AND INFORMED OF THE FAILURE. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE MANUFACTURER SUGGESTED THAT THE VEHICLE BE TOWED TO THE DEALER FOR ASSISTANCE, WHICH WAS STILL PENDING. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 24,000.*DT *JS","products":[{"type":"Vehicle","productYear":"2016","productMake":"VOLKSWAGEN","productModel":"GTI","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11329341,"manufacturer":"Volkswagen Group of America, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/15/2020","dateComplaintFiled":"06/17/2020","vin":"3VW547AU1GM","components":"SERVICE BRAKES","summary":"I SET THE HANDBRAKE TO SECURE MY VEHICLE IN IT'S PARKING STALL AND LEFT THE VEHICLE WHILE I WENT INTO A STORE. AT THE TIME I LEFT THE VEHICLE, IT WAS COMPLETELY STATIONARY AND SECURE. MANY MINUTES LATER, I BECAME AWARE THAT MY VEHICLE HAD MOVED FROM THE PLACE WHERE I PARKED IT. THE VEHICLE HAD ROLLED BACKWARDS OUT OF IT'S PARKING STALL AND COLLIDED WITH TWO OTHER UNOCCUPIED VEHICLES LOCATED IN PARKING STALLS BEHIND MY VEHICLE, ABOUT 40 FEET AWAY. WHEN I ENTERED MY VEHICLE TO MOVE IT AWAY FROM THE ACCIDENT SCENE, I FOUND THAT THE PARKING BRAKE HANDLE (HAND BRAKE) HAD COME UNLATCHED AND THE LATCHING MECHANISM HAD FAILED. THERE IS A BUTTON AT THE END OF THE BRAKE HANDLE THAT WHEN DEPRESSED, RELEASES THE PARKING BRAKE. THAT BUTTON AND A SPRING LOCATED BEHIND IT HAD EJECTED FROM THE END OF THE BRAKE HANDLE. APPARENTLY, WHEN THE BRAKE RELEASE BUTTON FAILS IN THIS WAY, IT CAUSES THE BRAKE TO RELEASE, WHICH CAUSES GRAVITY TO MOVE THE UNOCCUPIED VEHICLE DOWN HILL, WHERE IT WOULD NOT STOP UNTIL IT REACHED A LOCAL ELEVATION MINIMA, OR STRUCK ANY PERSON OR OBJECT THAT MIGHT HAVE STOPPED IT'S MOTION.    A WITNESS TO THE ACCIDENT WHO OCCUPIED THE VEHICLE PARKED IN THE STALL NEXT TO MINE VERIFIED THAT MY VEHICLE WAS SECURE WHEN I LEFT IT, AND IT HAD GONE INTO MOTION ON IT'S OWN WITHOUT ANY EXTERNAL DISTURBANCE OR INPUT.    IT CONCERNS ME THAT THE DESIGN OF THE BRAKE HANDLE AND BREAK RELEASE IS ALLOWED TO FAIL IN THIS WAY. I WOULD EXPECT A FAILURE OF THE BRAKE RELEASE BUTTON TO RESULT IN THE INABILITY TO RELEASE THE BRAKE, A \"SAFE\" FAILURE MODE. IN THIS CASE, THE DESIGN OF THE BRAKE HANDLE RESULTS IN AN UNSAFE FAILURE MODE, WHERE THE ONCE SECURELY PARKED STATIONARY VEHICLE COULD SPONTANEOUSLY GO INTO MOTION DUE TO THE FAILURE OF A SIMPLE PLASTIC MECHANICAL WEAR ITEM: THE BRAKE RELEASE.    THERE WERE NO INDICATIONS THAT AN EMINENT FAILURE WAS LOOMING PRIOR TO THIS EVENT.  *TR","products":[{"type":"Vehicle","productYear":"2016","productMake":"VOLKSWAGEN","productModel":"GTI","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11322437,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/24/2020","dateComplaintFiled":"04/27/2020","vin":"3VW5T7AU1GM","components":"ENGINE","summary":"THERMOSTAT HOUSING/WATER PUMP FAILED AT 80,000 MILES.  THIS FAILURE COULD HAVE STRANDED ME DURING COVID PANDEMIC FAR FROM HOME.  USE OF A PLASTIC PART IN A CRITICAL ENGINE APPLICATION IS PROBLEMATIC.  REPAIR COST $906 DOLLARS TO REPLACE THIS HOUSING.  VW HAS DENIED COVERAGE FOR THIS CRITICAL ENGINE COMPONENT.","products":[{"type":"Vehicle","productYear":"2016","productMake":"VOLKSWAGEN","productModel":"GTI","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11316769,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/07/2020","dateComplaintFiled":"03/07/2020","vin":"3VW5T7AU0GM","components":"ELECTRICAL SYSTEM,STRUCTURE,UNKNOWN OR OTHER","summary":"MY 2016 GOLF GTI SE HAS A LEAKING PANAORMIC SUNROOF, IT LEAKS INTO THE INTERIOR CAUSING DAMAGE TO THE CEILING, THE PASSENGER SEAT, THE OVERHEAD LIGHTING CONTROLS, AND THE PASSENGER VISOR LIGHT.  THIS HAPPENS EVEN WHEN THERE IS A MINOR AMOUNT OF RAIN.  THIS HAPPENS WHEN THE CAR IS MOVING OR STATIONARY.  THERE ARE SO MANY PEOPLE WITH THIS PROBLEM THAT VW SHOULD BE ISSUING A RECALL TO FIX IT.  I HAVE A VIDEO SHOWING WHAT IS HAPPENING BUT, YOU GUYS ONLY ACCEPT PICTURES.","products":[{"type":"Vehicle","productYear":"2016","productMake":"VOLKSWAGEN","productModel":"GTI","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11312169,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2019","dateComplaintFiled":"02/28/2020","vin":"3VW547AU4GM","components":"ENGINE","summary":"THERMOSTAT & HOUSING FAILURE. LOSS OF COOLANT OVER TIME, PERIOD OF 3 MONTHS. HAD TO REFILL COOLANT MULTIPLE TIMES DURING THAT PERIOD.","products":[{"type":"Vehicle","productYear":"2016","productMake":"VOLKSWAGEN","productModel":"GTI","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11310217,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/30/2019","dateComplaintFiled":"02/19/2020","vin":"3VW5T7AU9GM","components":"ENGINE","summary":"DRIVING TO WORK ON MONDAY, SEPTEMBER 30, 2019 AT 7:45AM, AN INDICATION NOTIFICATION CAME ON THAT THE COOLANT RESERVOIR WAS EXTREMELY LOW. I PULLED OVER INTO A PARKING LOT OF A DONUT SHOP ON LEFFINGWELL RD AND MEYER RD AND POPPED MY HOOD OPEN. COOLANT RESERVOIR WAS COMPLETELY EMPTY. A FRIEND WAS CALLED TO COME PICK ME UP AND DRIVE TO A VW DEALERSHIP TO PICK UP COOLANT AND DISTILLED WATER FROM A LIQUOR STORE. COOLANT WAS TOPPED OFF. NEXT DAY, CAR WAS TAKEN INTO AN AUTO REPAIR SHOP AND CONFIRMED THAT THERMOSTAT HOUSING FAILED AND DUMPED COOLANT.","products":[{"type":"Vehicle","productYear":"2016","productMake":"VOLKSWAGEN","productModel":"GTI","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11301522,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/18/2019","dateComplaintFiled":"01/24/2020","vin":"3VWYT7AU6GM","components":"AIR BAGS,SEAT BELTS","summary":"I BOUGHT MY CAR WITH 29,000 MILES AND NOW HAS 41,000.. MY AIRBAG LIGHT RANDOMLY COMES ON AND FLASHES AND ON PASSENGER SEAT... EVEN WHEN NO ONE IS IN SEAT ... VOLKSWAGEN WON'T FIX IT EVEN THOUGH I FIRST COMPLAINED TO THEM CAR ONLY HAD 31,000 MILES AND AGAIN AT 35,000 MILES...","products":[{"type":"Vehicle","productYear":"2016","productMake":"VOLKSWAGEN","productModel":"GTI","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11300201,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/14/2019","dateComplaintFiled":"01/17/2020","vin":"3VW217AU3GM","components":"UNKNOWN OR OTHER","summary":"PANORAMIC SUNROOF LEAKS INTO THE INTERIOR A FRAME PILLARS. IT LEAKS IN THE RAIN, THE SNOW, AND EVEN THE CAR WASH. THE LEAK STARTS AS A DAMP SPOT IN THE INTERIOR WHERE THE HEADLINER MEETS THE A FRAME PILLAR. THE SUNROOF WILL LEAK IF THE CAR IS STATIONARY OR MOVING. THE LEAK WILL MAKE ITS WAY DOWN THE PILLAR AND ACROSS THE SIDE AIRBAG.","products":[{"type":"Vehicle","productYear":"2016","productMake":"VOLKSWAGEN","productModel":"GOLF","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11298288,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/08/2019","dateComplaintFiled":"01/09/2020","vin":"3VW5T7AU7GM","components":"ENGINE","summary":"HAD A CRACKED AND LEAKING WATER PUMP HOUSING THAT WAS REPLACED AND COVERED BY AN AFTERMARKET WARRANTY. I HAD BEEN TO MULTIPLE SHOPS BECAUSE OF A COOLANT SMELL, NONE COULD FINE THE SOURCE. I WAS TOLD BY VOLKSWAGEN THAT 'IT HAPPENS, THEY ALWAYS LOSE A LITTLE COOLANT', THAT IS ABSOLUTELY NOT TRUE. IT IS A CLOSED SYSTEM AND SHOULD NOT LOSE ANY COOLANT OR SMELL LIKE COOLANT AT ALL. I HAVE SEEN DOZENS OF OTHERS WITH THE SAME CAR AS MYSELF WITH THE SAME PROBLEM, ONLY AFTER I WAS FORCEFUL AND INSISTENT WITH A VOLKSWAGEN DEALERSHIP WAS THE PROBLEM FOUND AND CORRECTED.","products":[{"type":"Vehicle","productYear":"2016","productMake":"VOLKSWAGEN","productModel":"GTI","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11292284,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/30/2019","dateComplaintFiled":"12/31/2019","vin":"3VW4T7AU1GM","components":"STEERING","summary":"LOOSE POWER STEERING SUDDENLY IN THE MIDDLE OF DRIVING ,MAKING IT HARD TO DRIVE ... SUDDEN LOSS HAPPENS ABOUT 15 MINS INTO DRIVING ... EVERY TIME , IT DOES NOT RETURN UNTIL CAR IS TURNED OF AND TURNED BACK ON , THEN REPEATS WITH IN 10 -15 MINS YOU LOOSE POWER STEERING OR WHEN TURNING , MANY VW FORUMS SHOW THIS HAS HAPPENED TO HUNDREDS OF CARS POSSIBLY 1000S ... WHEN YOU TAKE IT TO A DEALER AND THEY START IT THEY SAY THEIR DIAGNOSTICS ARE SHOWING NO DCT CODES BECAUSE CAR RECYCLES AND LOOKS CLEARLY ALTHOUGH THEY KNOW AS THEY STATED THERE IS A PROBLEM AND I WILL NEED NEW EPAS ( STEERING RACK ) 2900$ BUT VOWA GOT DEARLERSHIP DOWN TO 1900 ... MY PROBLEM IS ON THE FORUMS YOU WILL SEE THAT THIS HAPPENS STILL WITH MANY 2016S AND OTHER YEARS .. AND IT'S SCARY TO LOOSE YOUR POWER STEERING ESPECIALLY IF YOU ARE NOT THAT STRONG ... AND VW STATES THEY KNOW THERE'S A PROBLEM BUT ARE STILL CHARGING HUGE AMOUNTS OF MONEY FOR AN ENTIRE NEW RACK WHEN THEY EVEN SAY THEY CAN'T FIGURE OUT PROBLEM BUT IT'S CLEARLY THERE AND THEY ARE AWARE OF IT ...BOTH VOLKSWAGEN OF AMERICA AND THE DEALERSHIP KNOW OF MANY PROBLEMS OCCURRING  WITH ' AN INTERNAL FAILURE ' IN THE ELECTRICAL STEERING RACK ( AS SAID BY VW VER BATEM )","products":[{"type":"Vehicle","productYear":"2016","productMake":"VOLKSWAGEN","productModel":"GTI","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11290873,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/16/2019","dateComplaintFiled":"12/23/2019","vin":"3VW447AU7GM","components":"ENGINE","summary":"THERMOSTAT HOUSING LEAKING COOLANT MAJOR AMOUNTS OF COOLANT OVER THE COURSE OF 5K MILES, MUCH MORE COOLANT THAN SHOULD BE CONSIDERED NORMAL. COULD LEAD TO ENGINE FAILURE AND/OR STALLING WHILE DRIVING.","products":[{"type":"Vehicle","productYear":"2016","productMake":"VOLKSWAGEN","productModel":"GTI","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11288305,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/25/2019","dateComplaintFiled":"12/11/2019","vin":"3VW5T7AU8GM","components":"ENGINE","summary":"COMPLETE ENGINE FAILURE AT 80K MILES.OIL CHANGED REGULARLY. SERVICE AT DEALER ONLY.   P000A CAMSHAFT POSITIONER BANK 1 INTAKE - SLOW RESPONSE  P0016 CMP SENSOR/ENGINE SPEED SENSOR INCORRECT CORRELATION  P0068 MAP/MAF < THROTTLE POSITION CORRELATION  P164D OIL PRESSURE SWITCH FOR REDUCED OIL PRESSURE    NO AFTERMARKET PARTS, COMPLETELY STOCK.    DEALER SAYS I NEED A NEW ENGINE.  $12,000.00","products":[{"type":"Vehicle","productYear":"2016","productMake":"VOLKSWAGEN","productModel":"GTI","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11287724,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/07/2019","dateComplaintFiled":"12/08/2019","vin":"3VW447AUXGM","components":"UNKNOWN OR OTHER","summary":"REARVIEW BACKUP CAMERA AT TIMES STOPS WORKING IN 1 OUT OF 3 INSTANCES WHEN SHIFTING INTO REVERSE. THERE IS FIRST AT DISTORTED PICTURE, EVENTUALLY SHUTTING DOWN ALTOGETHER \"PARK PILOT NOT AVAILABLE\". THIS HAPPENS INTERMITTENTLY WITH NO RHYME OR REASON. REAR CAMERA IS WORKING; THERE ARE DAYS IT IS ALWAYS WORKING, ON OTHERS EVERY REVERSE RESULTS IN A FAILURE. RESETTING THE HEAD UNIT DOES NOT FIX IT. SHUTTING DOWN CAR AN LETTING IT RESET ITSELF SOMETIMES WORKS. THIS SOFTWARE MALFUNCTION IS A SAFETY HAZARD WHOSE FREQUENCY APPEARS TO INCREASE WITH TIME.","products":[{"type":"Vehicle","productYear":"2016","productMake":"VOLKSWAGEN","productModel":"GTI","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11281252,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/06/2019","dateComplaintFiled":"11/20/2019","vin":"3VW5T7AU5GM","components":"ENGINE","summary":"WENT INTO THE VOLKSWAGEN DEALERSHIP FOR ROUTINE MAINTENANCE AT 44,999 MILES ON FEB 6, 2019 AND VOLKSWAGEN FOUND THAT THE WATER PUMP WAS LEAKING AND SHOULD BE REPLACED UNDER WARRANTY. THERMOSTAT AND WATER PUMP REPLACED. NOT TOO LONG AFTER, NOTICED LOW COOLANT LIGHT GO ON. WENT BACK INTO VOLKSWAGEN FOR MAINTENANCE AT 53,339 MILES ON MAY 16, 2019 AND VOLKSWAGEN CONFIRMED THAT THE WATER PUMP WOULD HAVE TO BE REPLACED AGAIN UNDER WARRANTY.","products":[{"type":"Vehicle","productYear":"2016","productMake":"VOLKSWAGEN","productModel":"GTI","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11270298,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/15/2019","dateComplaintFiled":"10/22/2019","vin":"3VW217AU9GM","components":"ELECTRICAL SYSTEM,AIR BAGS,STRUCTURE","summary":"SUNROOF DRAIN REINFORCEMENT STEEL HAS DEVELOPED STRESS CRACKS. WHICH HAS LET WATER LEAK INSIDE VEHICLE, ONTO HEADLINER AND DOWN A-PILLARS SATURATING  FRONT SIDE CURTAIN AIRBAGS MAKING THEM DEFECTIVE. VEHICLE CAN BE STATIONARY OR OPERATED, IT WILL LEAK EITHER WAY.  VOLKSWAGEN REFUSES TO ADDRESS ISSUE WITH AIRBAGS AND LEAK SAYING THERE IS NOT A SAFETY ISSUE SO THEY WONT COVER REPAIR WHICH COULD COST GREATER THAN $2,500. VEHICLE HAS ALSO DEVELOPED BLACK MOLD BETWEEN ROOF AND HEADLINER WHICH IS HAZARDOUS TO BREATH. TECHNICAL BULLETIN #60-17-01(V601701) IS THE REPAIR INSTRUCTIONS FOR DEALERSHIP ONLY REPAIR BUT DOES NOT INCLUDE AIRBAG REPLACE OR HEADLINER REPLACEMENT. I ADDRESSED ISSUE WITH VOLKSWAGEN MULTIPLE TIMES WHICH THEY DENY ANY SAFETY ISSUES.  *TR","products":[{"type":"Vehicle","productYear":"2016","productMake":"VOLKSWAGEN","productModel":"GOLF","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11245909,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/21/2019","dateComplaintFiled":"08/22/2019","vin":"3VW4T7AU3GM","components":"FUEL/PROPULSION SYSTEM","summary":"TL* THE CONTACT OWNS A 2016 VOLKSWAGEN GTI S 4D AUTO. WHILE DRIVING 45 MPH, THE CONTACT NOTICED AN ABNORMAL FUEL ODOR COMING FROM THE FUEL TANK WITHOUT WARNING. THE CONTACT MANAGED TO DRIVE THE VEHICLE AND NOTICED FUEL LEAKING FROM THE FUEL TANK. THE VEHICLE WAS TOWED BY THE CONTACT'S INSURANCE COMPANY TO FLAGSHIP VOLKSWAGEN CARRETERA (#2 14.7, BAYAMN, 00922, PUERTO RICO, 787-302-2718) WHERE IT WAS DIAGNOSED THAT THE EVAP SYSTEM FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 31,546.","products":[{"type":"Vehicle","productYear":"2016","productMake":"VOLKSWAGEN","productModel":"GOLF","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11234534,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2019","dateComplaintFiled":"07/24/2019","vin":"3VW217AU4GM","components":"STRUCTURE","summary":"SUNROOF FRAME LEAKS WATER INTO THE CAR. THE WATER DRIPS ON TO THE CENTER CONSOLE HARDWARE/ELECTRONICS AND HARDWARE/ELECTRONICS LOCATED ON THE WINDSHIELD. THE LEAK IS A KNOWN DEFECT FOR VW GOLF 2016, AS VW PREVIOUSLY SENT OUT A RECALL FOR THE SUNROOF FRAME. THE LEAK OCCURS AFTER HEAVY RAINFALL. THE WATER DRIPS RIGHT ON TO THE ACC CRUISE CONTROL. VW ACKNOWLEDGED IN PHONE MESSAGE THAT SOURCE OF LEAK WAS SUNROOF AND THAT IT SHOULD BE COVERED BY THE RECALL. ORIGINALLY, I THOUGHT THE LEAK DERIVED FROM DIRTY DRAINS, BUT VW CLARIFIED THE ROOT CAUSE AS THE SUNROOF. HOWEVER, THEY DID NOT FOLLOW UP WITH ME. I RE-ENGAGED THEM AND THEY STATED THEY WOULD NEED TO TEST IT AGAIN. AFTER THE SECOND TEST, THEY SAID THEY COULD NOT REPRODUCE MY CLAIM DESPITE DESPITE THE INITIAL, POSITIVE IDENTIFICATION OF THE SUNROOF AS THE LEAK. I AM WORRIED THAT THIS WILL CAUSE OTHER, MORE SERIOUS PROBLEMS IF LEFT UNTREATED. THE LEAK CAN OCCUR WITH THE CAR EITHER STATIONARY OR IN MOTION. HOWEVER, THE LEAK IS MORE PROMINENT WHEN STATIONARY. FOR EXAMPLE, MY CAR LEAKS THE WORST WHEN I LEAVE IT IN THE PARKING LOT AT WORK DURING HEAVY RAINFALL. UPON ENTERING MY CAR, STANDING WATER WILL HAVE POOLED UP IN THE GEAR SELECTOR COVER AND DRIPS FROM MY REAR VIEW MIRROR ON TO THE CENTER CONSOLE. I STILL POSSESS THE VOICEMAIL WHERE THEY IDENTIFIED THE SUNROOF AS THE SOURCE OF THE LEAK. I ATTACHED A PHOTO OF THE WATER STAINS BECAUSE IT WAS NOT RAINING WHEN I FILED THE COMPLAINT.","products":[{"type":"Vehicle","productYear":"2016","productMake":"VOLKSWAGEN","productModel":"GOLF","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11205181,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/05/2019","dateComplaintFiled":"05/02/2019","vin":"3VWYT7AU6GM","components":"POWER TRAIN,ENGINE","summary":"WATERPUMP HAD TO BE REPLACED AT 49,000 MILES WAS LEAKING COOLANT. THIS IS A WIDESPREAD ISSUE WITH THE EA888 ENGINE AND NEEDS EITHER A RECALL OR WARRANTIES EXTENDED.","products":[{"type":"Vehicle","productYear":"2016","productMake":"VOLKSWAGEN","productModel":"GTI","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11186523,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/08/2019","dateComplaintFiled":"03/13/2019","vin":"3VW4T7AUXGM","components":"ENGINE,FUEL/PROPULSION SYSTEM","summary":"TL* THE CONTACT OWNS A 2016 VOLKSWAGEN GOLF GTI. THE CONTACT STATED THAT THE CHECK ENGINE WARNING INDICATOR ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THERE WAS A FUEL LEAK. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 37,000.","products":[{"type":"Vehicle","productYear":"2016","productMake":"VOLKSWAGEN","productModel":"GOLF","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11186048,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"03/12/2019","dateComplaintFiled":"03/12/2019","vin":"3VW4T7AU7GM","components":"STRUCTURE","summary":"THE FRONT EDGE OF THE DECORATIVE METAL TRIM AROUND THE GEAR SELECTOR SLICED MY FINGER OPEN. THIS OCCURRED ON 3/12/2019 WHILE REACHING INTO THE BIN IN FRONT OF THE TRIM. THE METAL IS EXTREMELY SHARP AND CAUSED PANIC WHILE DRIVING AS MY FINGER BLED.","products":[{"type":"Vehicle","productYear":"2016","productMake":"VOLKSWAGEN","productModel":"GTI","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11183848,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":6,"numberOfDeaths":0,"dateOfIncident":"07/12/2018","dateComplaintFiled":"03/04/2019","vin":"3VW4T7AU2GM","components":"UNKNOWN OR OTHER","summary":"CENTER CONSOLE TRIM BECAME UNGLUED AND SHARP. CHROME SURROUNDING THE CENTER STORAGE PEELED UP AND CUT ME SEVERAL TIMES BEFORE I HAD THE PIECE REPLACED OUT OF MY WALLET.","products":[{"type":"Vehicle","productYear":"2016","productMake":"VOLKSWAGEN","productModel":"GTI","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11181722,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"02/20/2019","dateComplaintFiled":"02/21/2019","vin":"3VW4T7AU2GM","components":"UNKNOWN OR OTHER","summary":"THE SILVER METAL TRIM THAT BORDERS THE GEAR SHIFTER HAS STARTED TO PEEL AWAY FROM THE PLASTIC BASE TRIM UNDERNEATH. THIS IS A DESIGN FLAW AND WAS DONE BECAUSE IT IS CHEAPER TO MAKE A FLAT METAL PLATE AND JUST GLUE IT ON TOP OF THE BASE PLATE THAN IT IS TO MAKE AN EDGE THAT ROLLS OVER AND DOWN THE SIDE OF THE BASE PLATE IT IS GLUED TO. SO IN ESSENCE WHEN IT SEPARATES, IT'S BASICALLY A RAZOR BLADE EDGE BECAUSE IT IS SO THIN. MY WIFE HAS CUT HER HAND OPEN ON THIS AS HAVE SEVERAL OTHER PEOPLE ON FORUMS SO THIS APPEARS TO BE A COMMON ISSUE.","products":[{"type":"Vehicle","productYear":"2016","productMake":"VOLKSWAGEN","productModel":"GTI","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11181359,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"12/11/2017","dateComplaintFiled":"02/20/2019","vin":"3VW4T7AU2GM","components":"UNKNOWN OR OTHER","summary":"THE CHROME TRIM DETAIL AROUND THE GEAR SELECTOR BASE PEELED UP SLIGHTLY RIGHT IN FRONT OF THE STORAGE CUBBY.  IT IS NOT VISIBLE FROM A NORMAL SEATED POSITION THAT IT PEELED UP.  WHEN REMOVING AN ITEM FROM THE STORAGE CUBBY THE PEELED UP METAL DEEPLY SLICED MY FINGER AND IT BLED FOR HOURS.  THE PEELED UP METAL IS RAZOR SHARP.  THE VW DEALER WAS FAMILIAR WITH THE ISSUE ON SIMILAR VEHICLES AND REPLACED THE ENTIRE ASSEMBLY.  THIS HAPPENED IN DECEMBER 2017.  I AM REPORTING IT NOW AFTER HEARING OF SEVERAL SIMILAR OCCURRENCES WITH THIS MAKE/MODEL.","products":[{"type":"Vehicle","productYear":"2016","productMake":"VOLKSWAGEN","productModel":"GTI","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11175968,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/09/2019","dateComplaintFiled":"02/09/2019","vin":"","components":"SERVICE BRAKES","summary":"MASTER BRAKE CYLINDER FAILURE CAUSING MY BRAKES TO NOT WORK AND ENDANGERED MY SAFETY ON THE ROAD. NO INDICATIONS OF FAILURE UNTIL I WAS ALREADY ON THE ROAD WITH NO BRAKE FLUID IN THE CYLINDER. NO LEAK BRAKE FLUID ALL DRAINED TO THE BOOST PUMP AND FAILED.","products":[{"type":"Vehicle","productYear":"2016","productMake":"VOLKSWAGEN","productModel":"GTI","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11172436,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/03/2019","dateComplaintFiled":"01/27/2019","vin":"3VW547AU3GM","components":"UNKNOWN OR OTHER","summary":"REPEATED HARD KNOCK COMING FROM THE FRONT OF THE CAR WHEN ACCELERATING QUICKLY FROM A DEAD STOP. SUSPECTED THE ENGINE MOUNT AND TRANSMISSION MOUNTS. SIMILAR REPORTS HAVE BEEN REPORTED BY OTHER OWNERS ONLINE.  NOISE DOES NOT OCCUR ONCE THE CAR IS IN MOTION.","products":[{"type":"Vehicle","productYear":"2016","productMake":"VOLKSWAGEN","productModel":"GTI","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11162350,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/18/2018","dateComplaintFiled":"12/18/2018","vin":"3VW447AU4GM","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING,VISIBILITY/WIPER","summary":"WHILE ADJUSTING STEERING COLUMN , THE HIGH BEAMS TURN ON AND WIPER & WASHER FLUID TURN ON ...CAN NOT TURN OFF UNTIL STEERING COLUMN IS READJUSTED ....","products":[{"type":"Vehicle","productYear":"2016","productMake":"VOLKSWAGEN","productModel":"GTI","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11160613,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/01/2018","dateComplaintFiled":"12/10/2018","vin":"3VW4T7AU7GM","components":"POWER TRAIN","summary":"SOMETIMES WHILE DRIVING, AT ANY SPEED, A WARNING IS DISPLAYED ON THE DASHBOARD TO PUT THE VEHICLE IN PARK.  VW HAS IDENTIFIED THE PROBLEM AND REPLACED MY SHIFTER ASSEMBLY BUT THE ISSUE PERSISTS.","products":[{"type":"Vehicle","productYear":"2016","productMake":"VOLKSWAGEN","productModel":"GTI","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11160616,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/01/2018","dateComplaintFiled":"12/10/2018","vin":"3VW4T7AU7GM","components":"FUEL/PROPULSION SYSTEM","summary":"SOMETIMES, AFTER THE CAR HAS WARMED UP AND UNDER HARD ACCELERATION THERE IS A RATTLING NOISE COMING FROM THE LOWER ENGINE AREA.  THE VW DEALER INVESTIGATED AND CONFIRMED IT IS THE FUEL LINES RATTLING THAT IS MAKING THE NOISE.  THEY TRIED TO INSERT SOME DAMPENING MATERIAL TO SECURE THE FUEL LINES BUT THE NOISE PERSISTS.","products":[{"type":"Vehicle","productYear":"2016","productMake":"VOLKSWAGEN","productModel":"GTI","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11140323,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/14/2018","dateComplaintFiled":"10/15/2018","vin":"3VW447AU3GM","components":"VISIBILITY","summary":"TL* THE CONTACT OWNS A 2016 VOLKSWAGEN GTI. WHILE THE VEHICLE WAS STATIONARY AND WHILE DRIVING VARIOUS SPEEDS, THE SUN ROOF LEAKED WATER INSIDE THE VEHICLE. THE CONTACT STATED THAT THE SUN ROOF WAS CLOSED COMPLETELY, YET THE VEHICLE EXPERIENCED WATER INTRUSION. THE CONTACT STATED THAT THE FAILURE OCCURRED AFTER RAINY CONDITIONS AND RECURRED DUE TO ENVIRONMENTAL FACTORS. FAIRFAX VOLKSWAGEN (11050 FAIRFAX BLVD, FAIRFAX, VIRGINIA 22030, (703) 359-4500) WAS MADE AWARE OF THE FAILURE AND VERIFIED THAT THE SUN ROOF WAS LEAKING WATER. THE DEALER STATED THAT THE MANUFACTURER PROVIDED A TECHNICAL SERVICE BULLETIN BASED UPON THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS OUT OF WARRANTY COVERAGE FOR THE TECHNICAL SERVICE BULLETIN PER NHTSA I.D. 10133484. THE FAILURE MILEAGE WAS APPROXIMATELY 62,000.","products":[{"type":"Vehicle","productYear":"2016","productMake":"VOLKSWAGEN","productModel":"GTI","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11140077,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/12/2018","dateComplaintFiled":"10/12/2018","vin":"3VW217AU9GM","components":"UNKNOWN OR OTHER","summary":"I WAS DRIVING ON THE FREEWAY AND HEARD A LOUD POP LIKE A GUN SHOT.  I LOOKED UP AND IT WAS MY MOON ROOF.  IT WAS AS IF IT HAD BLOWN OUT.  I WAS NOT UNDER AN UNDERPASS OR NEAR ANY VEHICLES THAT COULD HAVE THROWN A ROCK.  IT HAPPENED LIKE COMBUSTION.  SO RANDOM AND SCARY!  IF I WOULDN'T HAVE HAD THE SHADE CLOSED, I WOULD HAVE BEEN COVERED IN GLASS.  THIS WAS AN ORDINARY MORNING WITH TEMPS AROUND 60 DEGREES.  I AM SHOCKED TO SEE THAT THIS HAS BEEN A PROBLEM FOR MANY AND YET THERE IS NO SAFETY RECALL. PLEASE HELP.","products":[{"type":"Vehicle","productYear":"2016","productMake":"VOLKSWAGEN","productModel":"GOLF","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11133194,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/09/2018","dateComplaintFiled":"10/03/2018","vin":"3VW4T7AU4GM","components":"ELECTRICAL SYSTEM,AIR BAGS","summary":"CLOCKSPRING FAILURE ON 2016 VW GTI RESULTING IN NON FUNCTIONING AIRBAG","products":[{"type":"Vehicle","productYear":"2016","productMake":"VOLKSWAGEN","productModel":"GTI","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11123527,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/30/2018","dateComplaintFiled":"08/30/2018","vin":"3VW447AU0GM","components":"VISIBILITY/WIPER","summary":"THIS CAR HAS AN AUTOMATIC TRANSMISSION. WHEN THE CAR IS STARTED UP, STATIONARY, WITH PARKING BRAKE ON, I SHIFT INTO REVERSE TO EXIT MY GARAGE. THE REAR-VIEW CAMERA SWINGS INTO POSITION, BUT THE VIDEO IMAGE SOMETIMES FAILS TO APPEAR ON THE DASHBOARD MONITOR. THIS IS AN INTERMITTENT PROBLEM.","products":[{"type":"Vehicle","productYear":"2016","productMake":"VOLKSWAGEN","productModel":"GTI","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11119886,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/09/2018","dateComplaintFiled":"08/14/2018","vin":"3VWC17AU3GM","components":"AIR BAGS,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES","summary":"THE LEFT REAR WHEEL SPEED SENSOR MALFUNCTIONED RESULTING IN FALSE WARNINGS OF AIR BAG, STABILIZATION CONTROL, ABS SYSTEM, AND TIRE PRESSURE FAILURES. A REPLACEMENT PART IS ON BACK ORDER AND/OR UNAVAILABLE. THIS WILL RESULT IN DISREGARD OF ANY OF THE ABOVE WARNINGS IN THE FUTURE EVEN IF THEY ARE GENUINE. THIS PROBLEM OCCURS RANDOMLY AT ANY SPEED.","products":[{"type":"Vehicle","productYear":"2016","productMake":"VOLKSWAGEN","productModel":"GOLF","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11110420,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/08/2018","dateComplaintFiled":"07/10/2018","vin":"","components":"AIR BAGS","summary":"THE CLOCK SPRING ON MY CAR WENT BAD AFTER 46,000 MILES. MAKES AIRBAG UNUSEABLE AND STEERING COLUMN CONTROLS DO NOT WORK EITHER","products":[{"type":"Vehicle","productYear":"2016","productMake":"VOLKSWAGEN","productModel":"GOLF","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11105166,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/02/2018","dateComplaintFiled":"07/02/2018","vin":"3VW217AU2GM","components":"WHEELS","summary":"CONTINENTAL PROCONTACT' TX 195/65R15  RT REAR TIRE SIDE WALL BLEW OUT WITH NO WARNING. CAR HAS 16000 MILES AND HAS BEEN DEALER SERVICED SINCE NEW. CAR WAS ACCELERATING ON FREEWAY ON RAMP WHEN  VIBRATION AND THUMP WERE FELT INSIDE THE CAR. DRIVER PULLED INTO SECURE AREA AND SAW THAT TIRE SIDEWALL HAD BLOWN OUT ON INSIDE AND OUTSIDE SIDEWALLS. TIRE WAS REPLACED BY VOLKSWAGEN DEALERSHIP AT OWNERS EXPENSE.","products":[{"type":"Vehicle","productYear":"2016","productMake":"VOLKSWAGEN","productModel":"GOLF","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11104517,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/24/2018","dateComplaintFiled":"06/28/2018","vin":"3VW5T7AU5GM","components":"UNKNOWN OR OTHER","summary":"I WAS DRIVING AT AROUND 15MPH IN A RESIDENTIAL AREA WHEN I HEARD THE LOUD SOUND LIKE A GUNSHOT. I STOPPED IMMEDIATELY AND WENT OUTSIDE TO FIND THAT MY SUNROOF WAS SHATTERED. THAT WAS NOTHING ON THE GROUND THAT COULD'VE HIT THE SUNROOF OR WAS THERE ANYTHING HIGH NEARBY (TREES, BUILDINGS, ETC.) THAT SOMETHING COULD'VE FELL FROM.","products":[{"type":"Vehicle","productYear":"2016","productMake":"VOLKSWAGEN","productModel":"GTI","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11102322,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/02/2016","dateComplaintFiled":"06/18/2018","vin":"3VW4T7AU1GM","components":"VISIBILITY/WIPER","summary":"FRONT WINDSHIELD HAS \"SPARKLES\" /\" SCRATCHES\" IN IT. THIS IS EXTREMELY VISIBLE IN THE SUN AND THIS HAS BEEN PROMINENT SINCE 10,000 MILES. CAR AHS 31,000 NOW.  TALKED WITH VW SERVICE MANGER ABOUT THIS ISSUE, NOTHING HAS BEEN RESOLVED. I USE THE SAME BRAND CLEANERS FOR MY OTHER CARS AND NO ISSUES.  THIS IS A FACTORY DIRECT PROBLEM.  WINDSHIELD GET WORSE WITH AGE.","products":[{"type":"Vehicle","productYear":"2016","productMake":"VOLKSWAGEN","productModel":"GTI","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11099933,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/31/2018","dateComplaintFiled":"06/05/2018","vin":"","components":"STEERING,ELECTRICAL SYSTEM,AIR BAGS","summary":"DESPITE A 2015 RECALL,  2016 GOLFS ARE STILL BEING AFFECTED BY FAULTY CLOCK SPRING SETUPS AND A LACK OF SOME TYPE OF COVER THAT IS PREVENTING DEBRIS FROM GETTING INSIDE AND BREAKING THEM.      WHILE DRIVING THE CAR, THE AIRBAG WARNING LIGHT WENT ON.  I THEN NOTICED THAT NONE OF THE CONTROL FEATURES ON THE STEERING WHEEL WORKED..  NO CRUISE CONTROL, NOT HORN, NO SYSTEM DATA, ETC.  UPON FURTHER INVESTIGATION I DISCOVERED THAT THE CLOCK SPRING WAS THE REASON FOR THE PROBLEM AND THAT THIS HAS BEEN AN ONGOING PROBLEM THAT VW HAS KNOWN ABOUT SINCE 2011.  ONLY AFTER AN INVESTIGATION WAS VW FORCED INTO DOING A RECALL IN 2015.  THE PROBLEM OBVIOUSLY STILL EXISTS SINCE THERE ARE A NUMBER OF CONTINUED COMPLAINTS STILL BEING FILED.","products":[{"type":"Vehicle","productYear":"2016","productMake":"VOLKSWAGEN","productModel":"GOLF","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11099415,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/02/2018","dateComplaintFiled":"06/03/2018","vin":"3VWC17AU3GM","components":"ENGINE","summary":"CONSUMING OIL","products":[{"type":"Vehicle","productYear":"2016","productMake":"VOLKSWAGEN","productModel":"GOLF","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11072031,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/09/2018","dateComplaintFiled":"02/10/2018","vin":"3VW5T7AU7GM","components":"AIR BAGS","summary":"RANDOM POP OUT FROM TIME TO TIME WHEN DRIVING, AND IT STAY ON NOW","products":[{"type":"Vehicle","productYear":"2016","productMake":"VOLKSWAGEN","productModel":"GTI","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11056719,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/04/2017","dateComplaintFiled":"12/26/2017","vin":"3VW4T7AU8GM","components":"STRUCTURE","summary":"I WAS DRIVING TO WORK ON MY USUAL HIGHWAY ROUTE WHEN MY SUNROOF EXPLODED. THERE WERE NOT CARS IN PROXIMITY TO MINE, NONE IN FRONT, TO THE SIDE OR REAR.  I WAS ON A BRIDGE, ABOUT MID-SECTION WHEN THE IT HAPPENED.  IT WAS LOUD AND SOUNDED LIKE AN EXPLOSION.  LUCKILY MINIMAL GLASS DROPPED INTO THE INTERIOR.  I HAVE NO EXPLANATION FOR WHY IT HAPPENED, IT SEEMED SPONTANEOUS.","products":[{"type":"Vehicle","productYear":"2016","productMake":"VOLKSWAGEN","productModel":"GTI","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11032573,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/09/2017","dateComplaintFiled":"10/09/2017","vin":"3VW447AU5GM","components":"SUSPENSION,STRUCTURE","summary":"VEHICLE MAKES LOUD CREAKING NOISES FROM BODY-VW CLAIMS THIS IS NORMAL BUT MY PREVIOUS GTI DID NOT DO THAT. THE WHEELS AND SUSPENSION ALSO MAKE A LOUD CLANKING NOISE.","products":[{"type":"Vehicle","productYear":"2016","productMake":"VOLKSWAGEN","productModel":"GTI","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11030441,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/28/2017","dateComplaintFiled":"09/28/2017","vin":"3VW217AU1GM","components":"FUEL/PROPULSION SYSTEM","summary":"I LEASED A NEW 2016 VW GOLF. VW CLAIMED THE CAR GOT 25/35 MILEAGE. I AM GETTING 13/26 AND YET I AM A VERY CASUAL DRIVER. I HAVE TAKEN IT TO TWO VW DEALERSHIP A TOTAL OF FIVE TIMES. THEY ARE CLAIMING THAT THAT I ONLY DRIVE A FEW MILES A DAY, SO THE CAR DOESN'T HAVE ENOUGH TIME TO WARM UP AND THAT IS WHY I DO NOT GET THE STATED MILEAGE. IT'S A RIDICULOUS CLAIM. I FEEL LIKE THIS IS ANOTHER VW SCANDAL. I NEED TO ESCALATE THE RESOLUTION OF THIS ISSUE AS I HAVE PLENTY OF PROOF ON THE ISSUE. LET ME KNOW IF YOU ARE THE CORRECT GOVERNMENT DEPARTMENT TO DEAL WITH THIS ISSUE.","products":[{"type":"Vehicle","productYear":"2016","productMake":"VOLKSWAGEN","productModel":"GOLF","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11018861,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2017","dateComplaintFiled":"08/22/2017","vin":"3VW217AU9GM","components":"VISIBILITY","summary":"TL* THE CONTACT OWNS A 2016 VOLKSWAGEN GOLF. THE CONTACT STATED THAT THE SUN ROOF MALFUNCTIONED AND CAUSED WATER TO ENTER THE VEHICLE. THE VEHICLE WAS TAKEN NUMEROUS TIMES TO AN UNKNOWN VOLKSWAGEN DEALER. THE DEALER REPLACED THE SUN ROOF SEALANT, BUT THE FAILURE WAS NOT CORRECTED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SUN ROOF RACK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 7,000.","products":[{"type":"Vehicle","productYear":"2016","productMake":"VOLKSWAGEN","productModel":"GOLF","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":10992847,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2016","dateComplaintFiled":"06/02/2017","vin":"3VW217AU1GM","components":"ENGINE,FUEL/PROPULSION SYSTEM","summary":"TL* THE CONTACT OWNS A 2016 VOLKSWAGEN GOLF. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V647000 (FUEL SYSTEM, ENGINE AND ENGINE COOLING). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE VEHICLE DID NOT RECEIVE ADEQUATE FUEL MILEAGE AND THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE LOCAL DEALER (OURISMAN VOLKSWAGEN OF BETHESDA LOCATED AT 7001 ARLINGTON RD, BETHESDA, MARYLAND 20814) WAS CONTACTED AND INFORMED THE CONTACT THAT THEY HAD NOT RECEIVED PARTS FROM THE MANUFACTURER AND THAT THE CONTACT WAS PLACED ON A WAITING LIST. THE MANUFACTURER WAS MAKING FLORIDA AND PUERTO RICO A PRIORITY FIRST. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.","products":[{"type":"Vehicle","productYear":"2016","productMake":"VOLKSWAGEN","productModel":"GOLF","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":10984229,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/01/2016","dateComplaintFiled":"05/08/2017","vin":"3VW117AU0GM","components":"VEHICLE SPEED CONTROL","summary":"TL* THE CONTACT OWNS A 2016 VOLKSWAGON GOLF. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE EXPERIENCED UNINTENDED ACCELERATION WHILE BEING OPERATED IN SECOND AND THIRD GEARS. THE CONTACT INDICATED THAT THE VEHICLE'S SPEED WOULD INCREASE BY APPROXIMATELY 35 MPH WITHOUT DEPRESSING THE ACCELERATOR PEDAL. THE FAILURE WAS INTERMITTENT AND WOULD OFTEN OCCUR AFTER THE VEHICLE HAD NOT BEEN DRIVEN FOR SEVERAL HOURS. THE VEHICLE WAS TAKEN TO SEVERAL DEALERS WHO INDICATED THAT THE ISSUE WAS A CHARACTERISTIC OF THE VEHICLE AND NO FAILURE WAS FOUND. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 3,000.","products":[{"type":"Vehicle","productYear":"2016","productMake":"VOLKSWAGEN","productModel":"GOLF","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":10971575,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2017","dateComplaintFiled":"04/10/2017","vin":"3VWC17AU7GM","components":"FUEL/PROPULSION SYSTEM","summary":"PERSISTENT FUEL SMELL.  VEHICLE RECALL WAS PERFORMED, VEHICLE WAS REPAIRED TWICE AT DEALERSHIP FOR SAME PROBLEM.  CARBON FILTER WAS REPLACED, FUEL SENSOR AND FUEL INJECTORS REPLACED (UNDER WARRANTY).  SMELL MOST NOTICEABLE AFTER BEING DRIVEN FOR 10-30 MINUTES, THEN PARKED FOR 10 MINUTES TO 1 HOUR.","products":[{"type":"Vehicle","productYear":"2016","productMake":"VOLKSWAGEN","productModel":"GOLF","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":10968443,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2017","dateComplaintFiled":"03/25/2017","vin":"","components":"FUEL/PROPULSION SYSTEM","summary":"FUEL ODOR IN CAR CABIN USUALLY AFTER THE CAR IS STARTED AFTER BEING RUN AND SITTING BRIEFLY OFF.  THE PROBLEM HAS PERSISTED AFTER SUCTION PUMP RECALL WORK WAS DONE.","products":[{"type":"Vehicle","productYear":"2016","productMake":"VOLKSWAGEN","productModel":"GOLF","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":10955589,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2017","dateComplaintFiled":"02/20/2017","vin":"3VWC17AU4GM","components":"STEERING","summary":"STEERING POWER ASSIST \"TWITCHES\" WHILE CAR IS IN MOTION.  HAPPENS AT RANDOM TIMES, SPEEDS AND STEERING CONDITIONS WHILE DRIVING....ENOUGH TO JERK THE CAR INTO THE NEXT LANE.  MIGHT BE TIED TO VW'S DSR OR DYNAMIC STEERING RECOMMENDATION SETTING IN THE VEHICLE COMPUTER.","products":[{"type":"Vehicle","productYear":"2016","productMake":"VOLKSWAGEN","productModel":"GOLF","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":10948507,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/25/2017","dateComplaintFiled":"01/30/2017","vin":"3VW547AU4GM","components":"SERVICE BRAKES","summary":"BRAKE FAILURE. THE CAR WAS BEING DRIVEN AROUND 20MPH, WHEN A 'BRAKE: FLUID LOW SEE OWNER'S MANUAL' MESSAGE CAME ON. AFTER SEEING THIS MESSAGE PRESSURE WAS APPLIED TO THE BRAKE PEDAL AND THE PEDAL WENT TO THE FLOOR. THE PEDAL MADE A 'CHATTERING NOISE' AS IT MOVED THROUGH THE PEDAL STROKE. THE PARKING BRAKE WAS USED TO STOP THE CAR. THIS WAS EASILY RECREATED IN A PARKING LOT AND AT THE LOCAL DEALER.  THE WARNING LIGHT CAME ON EACH TIME THE CAR WAS STARTED AFTER THE INITIAL INCIDENT, AND WHEN PRESSURE WAS APPLIED TO THE PEDAL, THE PEDAL EASILY WENT TO THE FLOOR MAKING THE SAME CHATTERING NOISE.  THERE WERE NO SYMPTOMS BEFORE THIS INCIDENT. THE BRAKE SYSTEM SEEMED TO FUNCTION AS IT SHOULD AND HAD EVERY OTHER TIME THE CAR WAS DRIVEN.  I CHECKED FOR BRAKE FLUID LEAKS AT THE MASTER CYLINDER AND AT EACH OF THE FOUR CALIPERS, AND DID NOT FIND ANY LEAKED FLUID. IT APPEARED THAT THERE WAS STILL BRAKE FLUID IN THE BRAKE FLUID RESERVOIR.   UPON INITIAL CONTACT, THE DEALER SAID THEY HAD NEVER SEEN THIS BEFORE. AFTER THEIR INITIAL ASSESSMENT BY THE DEALER, THEY BELIEVED IT WAS A MASTER CYLINDER ISSUE AND THE SEAL ON THE SIDE OF THE BRAKE BOOSTER HAD FAILED, AND BRAKE FLUID LEAKED INTO THE BOOSTER.","products":[{"type":"Vehicle","productYear":"2016","productMake":"VOLKSWAGEN","productModel":"GOLF","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":10934176,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/09/2016","dateComplaintFiled":"12/09/2016","vin":"3VW4T7AU9GM","components":"FUEL/PROPULSION SYSTEM","summary":"I GOT A RECALL LETTER FROM VOLKSWAGEN REGARDING SUCTION PUMP IN EARLY NOVEMBER 2016. I IMMEDIATELY ASKED FOR AN APPOINTMENT  AND FIRST DEALER IN FAIR LAWN, NEW JERSEY GAVE ME THE APPOINTMENT 2 WEEKS LATER THEN AGAIN RESCHEDULED TO 12/10/2016. UNFORTUNATELY, TODAY I CALLED AGAIN BUT PART IS STILL NOT AVAILABLE AND THEY DON'T KNOW WHEN THEY WILL HAVE IT. I EVEN ASKED VOLKSWAGEN TO SWAP MY CAR WITH ANOTHER VOLKSWAGEN BUT THEY ASKED MORE MONEY AND REJECTED MY OFFER.  WE STILL SMELL GAS IN THE CAR AND WE ARE SCARED. NOW, MY AND MY FAMILY'S LIFE UNDER RISK. WHO WILL BE RESPONSIBLE IF CAR GOT FIRE AND WE ALL DIE..PLEASE LET ME KNOW WHAT TO DO AND HOW TO GIVE THIS CAR BACK WITHOUT ANY COST TO ME?","products":[{"type":"Vehicle","productYear":"2016","productMake":"VOLKSWAGEN","productModel":"GTI","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":10927245,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/04/2016","dateComplaintFiled":"11/21/2016","vin":"3VW447AU1GM","components":"FUEL/PROPULSION SYSTEM","summary":"DEALER PERFORMED RECALL SERVICE FOR SAFETY RECALL 16V647 - SUCTION PUMP.  FOLLOWING SERVICE SERVICE STATION PUMP TRIPS OFF AFTER FILLING SMALL AMOUNT OF GAS AND GAS GAUGE IS INOPERATIVE.  DEALER HAS BEEN UNABLE TO CORRECTLY PROBLEM IN 3 SERVICE VISITS.     COMPLAINT IS 2-FOLD:    (1) DEALER HAS BEEN UNABLE TO CARRY OUT SAFETY RECALL SERVICE CORRECTLY.    (2) INABILITY TO MEASURE FUEL LEVEL IS A SAFETY HAZARD.","products":[{"type":"Vehicle","productYear":"2016","productMake":"VOLKSWAGEN","productModel":"GTI","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":10926556,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/08/2016","dateComplaintFiled":"11/16/2016","vin":"3VW5T7AU2GM","components":"WHEELS","summary":"CONTINENTAL TIRES 225/40R18'92H TIRE WALLS TEARING CRACKING AND CAUSING TIRE TO MELT A HOLE","products":[{"type":"Vehicle","productYear":"2016","productMake":"VOLKSWAGEN","productModel":"GTI","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":10917627,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/20/2016","dateComplaintFiled":"10/20/2016","vin":"3VW547AU7GM","components":"AIR BAGS","summary":"TL* THE CONTACT OWNS A 2001 BUICK REGAL. WHILE DRIVING APPROXIMATELY 55 MPH, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO DIAGNOSED THAT THE MODULE WAS FAULTY. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 155,000.   CONSUMER STATED HE HAS BEEN UNABLE TO FIND A NEW OR USED MODULE TO FIX THE AIR BAG LIGHT TO DO OUT ON THE SPEEDOMETER. UPDATED 7/9/18*JB  *TR","products":[{"type":"Vehicle","productYear":"2016","productMake":"VOLKSWAGEN","productModel":"GTI","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":10907164,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/09/2016","dateComplaintFiled":"09/16/2016","vin":"3VW447AU9GM","components":"FUEL/PROPULSION SYSTEM","summary":"TL* THE CONTACT OWNS A 2016 VOLKSWAGEN GTI. THE CONTACT STATED THAT THE VEHICLE WAS LEAKING FUEL NEAR THE REAR PASSENGER SIDE WHEEL WELL. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL TANK WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 1,000.","products":[{"type":"Vehicle","productYear":"2016","productMake":"VOLKSWAGEN","productModel":"GTI","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":10906409,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/13/2016","dateComplaintFiled":"09/14/2016","vin":"3VW447AU0GM","components":"STRUCTURE","summary":"TL* THE CONTACT OWNS A 2016 VOLKSWAGEN GTI. WHILE DRIVING 40 MPH, THERE WERE ABNORMAL NOISES COMING FROM THE TOP PART OF BOTH REAR DOORS AND THE HATCHBACK OF THE VEHICLE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS A FAILURE WITH THE FRAME AND EXPANDING STRUCTURAL FOAM NEEDED TO BE SPRAYED IN THE HOLLOW PARTS OF THE VEHICLE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100.","products":[{"type":"Vehicle","productYear":"2016","productMake":"VOLKSWAGEN","productModel":"GTI","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":10897865,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/20/2016","dateComplaintFiled":"08/23/2016","vin":"3VWC17AU8GM","components":"ENGINE","summary":"ENGINE MISFIRED AND CAUSE THE CAR TO STUTTER WITH LOSS OF PERFORMANCE.  THIS HAPPENED TO ME WHEN MAKING A LEFT HAND TURN NEARLY CAUSING AN ACCIDENT BECAUSE THE CAR WAS NOT MOVING AT THE NORMAL SPEED DUE TO LOSS OF PERFORMANCE.  THIS IS THE 3RD TIME THE ENGINE HAS MISFIRED SINCE I BOUGHT THE CAR.  IT HAS LESS THAN 2,800 MILES ON IT.","products":[{"type":"Vehicle","productYear":"2016","productMake":"VOLKSWAGEN","productModel":"GOLF","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":10897131,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/29/2016","dateComplaintFiled":"08/19/2016","vin":"WVWUF7AU3GW","components":"SERVICE BRAKES, HYDRAULIC","summary":"TL* THE CONTACT OWNS A 2016 VOLKSWAGEN GOLF. WHILE DRIVING APPROXIMATELY 20 TO 25 MPH, THE CONTACT HEARD A CRACKLING NOISE WHEN THE BRAKE PEDAL WAS DEPRESSED. THE BRAKES FAILED WITHOUT WARNING. THE CONTACT HAD TO APPLY THE EMERGENCY BRAKE TO STOP THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER. IT WAS DIAGNOSED THAT THERE WAS A MECHANICAL FAILURE IN THE VACUUM PUMP. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 9,558.      THE CONSUMER STATED THE CONCERN WAS THAT THE VEHICLE WAS REPAIRED WITH THE SAME OEM PART THAT INITIALLY FAILED. THE MANUFACTURER WAS NOTIFIED. THE CONSUMER REQUESTED FOR THE VEHICLE TO BE BOUGHT BACK BUT, THE MANUFACTURER DECLINED AND OFFERED A 200.00 GIFT CARD. *JS","products":[{"type":"Vehicle","productYear":"2016","productMake":"VOLKSWAGEN","productModel":"GOLF","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":10888512,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/28/2016","dateComplaintFiled":"07/25/2016","vin":"3VWC17AU5GM","components":"UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM","summary":"SUDDEN VIOLENT SHAKING WHILE DRIVING. THEY REPLACED ALL FOUR FUEL INJECTORS, SECOND TIME HAPPENED A MONTH LATER. SHAKING WHILE DRIVING. THEY CANNOT FIX. MILES JUST UNDER 2000 ON SECOND OCCURRENCE.","products":[{"type":"Vehicle","productYear":"2016","productMake":"VOLKSWAGEN","productModel":"GOLF","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":10885864,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/11/2016","dateComplaintFiled":"07/19/2016","vin":"3VW447AU1GM","components":"VISIBILITY/WIPER","summary":"WINDSHIELD SEEMS VERY WEAK.  HAD 3 BAD CRACKS WITHIN 6 MONTHS (8000 MILES) OF BUYING CAR, DRIVING THE SAME ROADS I HAD ZERO CRACKS OVER 4 1/2 YEAR AND 60K+ MILES IN MY PREVIOUS VEHICLE.","products":[{"type":"Vehicle","productYear":"2016","productMake":"VOLKSWAGEN","productModel":"GTI","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":10885865,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/06/2016","dateComplaintFiled":"07/19/2016","vin":"3VW447AU1GM","components":"POWER TRAIN","summary":"IN VERY HOT WEATHER (OVER 110 F) THE TRANSMISSION DOES NOT SHIFT PROPERLY.  IT STAYS IN LOW GEARS AND REV'S THE ENGINE FAR TOO MUCH.  AT COOLER TEMPS IT DRIVES FINE.  TOOK IT INTO THE DEALER IN JULY 2016 AND WAS TOLD IT WAS FINE.","products":[{"type":"Vehicle","productYear":"2016","productMake":"VOLKSWAGEN","productModel":"GTI","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":10885240,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/23/2015","dateComplaintFiled":"07/16/2016","vin":"3VW217AU5GM","components":"UNKNOWN OR OTHER","summary":"TWO PRIMARY PROBLEMS WITH THIS CAR AT THIS TIME:    1. EPC  (ENGINE POWER CONTROL) LIGHT COMES ON FREQUENTLY WHILE DRIVING AT STREET AND FREEWAY SPEEDS. WHEN THE LIGHT COMES ON THE CAR JERKS FORWARD AND RIDES ROUGH. I AM CONCERNED ABOUT THE SAFETY OF THIS CAR AND IT NOT RUNNING CORRECTLY. THE CAR MANUAL INDICATES THAT WHEN THE EPC LIGHT IS DISPLAYED THE ENGINE IS MALFUNCTIONING.    2. THE BLUETOOTH/INFOTAINMENT SYSTEM WILL INTERMITTENTLY FREEZE AND THE PHONE WILL NOT DISCONNECT AND THE RADIO WILL WORK. THIS IS ALSO A SAFETY ISSUE SINCE I HAVE TO CONSTANTLY ADJUST THE SETTINGS TO TRY AND FIX IT AND PULL OVER THE CAR, TURN OFF THE CAR AND TRY AND FIX THE PROBLEM.      I HAVE TAKEN THE CAR TO A VOLKSWAGEN DEALER /SERVICE CENTER  ON MULTIPLE OCCASIONS TO FIX BOTH PROBLEMS AND THEY HAVE BEEN UNABLE TO FIX EITHER PROBLEM.","products":[{"type":"Vehicle","productYear":"2016","productMake":"VOLKSWAGEN","productModel":"GOLF","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":10853372,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/04/2016","dateComplaintFiled":"04/04/2016","vin":"","components":"VEHICLE SPEED CONTROL","summary":"ON MANUAL TRANSMISSION VEHICLES CRUISE CONTROL DOES NOT DEACTIVATE WHEN DEPRESSING CLUTCH, CHANGING GEAR. ONCE CLUTCH IS RELEASED CRUISE AUTOMATICALLY RE ENGAGES. THIS IS A HUGE SAFETY LIABILITY. VW CALLS IT A NEW FEATURE, THIS FEATURE HAS CAUSED A FEW NEAR MISSES.. THIS FEATURE WILL EVENTUALLY CAUSE AN ACCIDENT I'VE BEEN DRIVING MANUAL TRANSMISSION CARS FOR OVER 20 YEARS AND EVERY TIME THE CLUTCH IS DEPRESSED CRUISE TURNS OFF AND WILL ONLY RE-ENGAGE ONCE THE BUTTON IS DEPRESSED.","products":[{"type":"Vehicle","productYear":"2016","productMake":"VOLKSWAGEN","productModel":"GOLF","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":10816865,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/16/2015","dateComplaintFiled":"12/29/2015","vin":"WVWKP7AU0GW","components":"ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM","summary":"SAFETY ISSUE - 2016 EGOLF WOULD NOT MOVE AFTER A ROUTINE TRAFFIC STOP WITH \"MAIN CHARGING FAILED\" ERROR. DURING A NORMAL COMMUTE AFTER 3, 4 MILES OF DRIVING 30 - 40 MPH, CAR WOULDN'T MOVE AFTER A ROUTINE TRAFFIC STOP RIGHT AFTER A TRAFFIC LIGHT. THIS IS EVENING 6PM RUSH HOUR TRAFFIC, CAR JUST STOPPED IN THE MIDDLE OF THE ROAD. WHILE REST OF THE SYSTEMS SEEM TO BE FUNCTIONING, THE CAR IGNITION IS ON, PRESSING ACCELERATOR PEDAL DOESN'T DO ANYTHING WITH \"ELECTRICAL ERROR , STOP\" MESSAGE ON THE DASH. AFTER GETTING STUCK IN A LANE FOR AN HOUR IN RUSH HOUR TRAFFIC, GOT THE CAR TOWED TO NEARBY VW DEALER. DEALER INFORMED THAT THE MAIN CHARGING MODULE THAT CHARGES BATTERY FAILED, WHICH NEEDS TO BE REPLACED WITH NEW PART FORM GERMANY. IT COULD TAKE UP TO TWO WEEKS.    SAFETY ISSUE - THE FACT THAT CAR JUST STOPS WHILE DRIVING EVEN THOUGH THE BATTERY HAS PLENTY OF CHARGE LEFT POSES A SERIOUS AND SIGNIFICANT SAFETY RISK. A SERIOUS ACCIDENT IS JUST WAITING TO HAPPEN.I WAS TOLD THAT THE DESIGN PROTECTS DRIVERS AGAINST GETTING STRANDED AFTER BATTERY IS DISCHARGED, SINCE THE CHARGING MODULE FAILED. THIS SEEMS TOTALLY ILLOGICAL THAT THE DESIGN IS TRYING TO PROTECT YOU FROM STRANDED WHEN BATTERY RUNS OUT, SO IT RATHER STOP IN THE MIDDLE OF THE ROAD TO GET THE MODULE FIXED BEFORE YOU CAN DRIVE IT TO A SAFE PLACE.    THERE ARE QUITE A FEW INCIDENTS REPORTED LIKE THIS, SO VW HAS A SERIOUS SAFETY ISSUE TO FIX ON 2016 EGOLF IMMEDIATELY. MAYBE IT REQUIRES A DESIGN FIX TO LET DRIVERS DRIVE TO A DEALER TO GET THE FAULTY PART TO BE FIXED, INSTEAD OF STRANDING IN THE MIDDLE OF THE ROAD.","products":[{"type":"Vehicle","productYear":"2016","productMake":"VOLKSWAGEN","productModel":"GOLF","manufacturer":"Volkswagen Group of America, Inc."}]}]}