{"count":274,"message":"Results returned successfully","results":[{"odiNumber":11742512,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/25/2026","dateComplaintFiled":"06/06/2026","vin":"3VV2B7AX8JM","components":"UNKNOWN OR OTHER,LANE DEPARTURE,BACK OVER PREVENTION","summary":"A few weeks ago i noticed  that a car passed me and the little blind spot alert light didn't light up. when i arrived at my destination I did some scanning through the menus and i discovered that the blind spot (side assist) was not on, but when i attempted to turn it on, the car said \"function not available\".  After some investigation (using a odbeleven scanner) i discovered that  the blind spot assist functionality has a fault with \"no communication\".  This system, upon failure, give NO indication anywhere, plus this also means my rear back up alert ( a kid running behind my car, for example, which would normally cause a huge alert, nothing happens).  I also learned that there is a technical bulletin :  [XXX]  related to this.  This should be a recall, its dangerous to have no indication that a safety feature system like this is completely nonfunctional (without an ODBeleven read).  a light on the dash should alert me, or a message on the screen. this is just plain dangerous!  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11733032,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/25/2025","dateComplaintFiled":"04/22/2026","vin":"3VV2B7AX9JM","components":"ENGINE,FUEL/PROPULSION SYSTEM","summary":"First purchased this car from a dealership in 2023, used at128,051 miles. Did not have any problems with it in the first year I would say. Then suddenly while driving down the road the epc light would come on limiting my speed to 4,000 rpm. It would come on and off also causing my check engine light to come on and off. It has now become more frequent, the epc and check engine lights will come on and off creating a major hazard while driving. Got it scanned while the check engine light was on and it ran a code for a cylinder 4 engine misfire from my fuel injector wiring rail harness. It looks to be a common problem with this model but it\u2019s showing my vin is not attached to a recall.","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11732357,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/18/2026","dateComplaintFiled":"04/20/2026","vin":"3VV3B7AX7JM","components":"ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM","summary":"2018 VW Tiguan. The fuel injector harness failed. There is a NHTSA letter stating 2018-2019 Tiguans had this issue and there\u2019s an extended warranty up to 120,000 miles. My Tiguan is at 91,000 miles, but VW is saying the warranty isn\u2019t assigned to my VIN. So there\u2019s a warranty for this exact issue and year, but my vehicle isn\u2019t covered. This warranty obviously needs to be extended by build date as it\u2019s a pretty costly repair.","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11728835,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/11/2026","dateComplaintFiled":"04/02/2026","vin":"3VV2B7AX4JM","components":"SUSPENSION","summary":"Front coil spring fractured at 84,554 miles. I am the original owner with full dealer-maintained service history. VW issued Safety Recall 42J5 for premature rear coil spring fracture on 2018\u20132019 Tiguans due to material specification and manufacturing process defects at the spring supplier. The front springs on this vehicle came from the same supply chain and production window. VW dealer in [XXX]  noted that spring failures are common in this area on these vehicles. VW Customer CARE declined goodwill assistance. Requesting investigation into expanding Recall 42J5 to include front axle coil springs. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11728207,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/10/2025","dateComplaintFiled":"03/31/2026","vin":"3VV2B7AX8JM","components":"ELECTRICAL SYSTEM,AIR BAGS","summary":"The contact owns a 2018 Volkswagen Tiguan. The contact stated that while driving at an undisclosed speed, the parking brake independently activated, and the air bag warning light illuminated. In addition, while attempting to turn off the vehicle, the key failed to function as intended. The vehicle was driven to the shoulder of the road and turned off. The contact stated that while attempting to start the vehicle, several unknown warning lights were illuminated. The parking brake was not activated. Additionally, the front driver's side door latch failed to unlatch as needed. The contact stated that none of the electrical system features functioned as intended. The vehicle was taken to the dealer, where it was diagnosed with a failed wiring harness and a failed front driver's side door harness. The contact was informed that the wiring harness and front driver's side door harness needed to be replaced. The vehicle was not repaired. The dealer reset the codes. The contact was informed that until the repair was performed, the failure would recur. The contact referenced an unknown recall with a similar failure; however, the VIN was not associated. The manufacturer was not made aware of the failure. The failure mileage was unknown.","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11726578,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/20/2026","dateComplaintFiled":"03/24/2026","vin":"3VV0B7AX9JM","components":"ELECTRICAL SYSTEM,AIR BAGS,STRUCTURE","summary":"My 2018 Volkswagen Tiguan experienced a failure of the airbag control module caused by water intrusion through the HVAC access area and failed seam seal tape at the cowl support. The dealership confirmed that water leaked through a factory seam, accumulated at the airbag module, and caused the module to fail. The airbag warning light is illuminated, and the system is inoperable.  This failure matches the same defect pattern covered under Volkswagen\u2019s recall campaigns for the Atlas and Atlas Cross Sport (water intrusion leading to airbag control module failure), but my VIN is not included. The root cause and safety implications are identical: water entering through a body seam/HVAC area and compromising the airbag system.  This is a safety\u2011critical issue that disables the airbags and creates a risk of injury in a crash. I am requesting NHTSA review this defect for potential recall expansion.  Dealership Findings:  \u2022 Water present at airbag control module \u2022 Water leaking through HVAC access hole \u2022 Failed seam seal tape at cowl support \u2022 Water accumulation damaging the airbag module \u2022 Cowl trim cracked and repaired \u2022 Recommended replacement of airbag control module and seam sealing tape \u2022 Estimated repair cost: $1,377 + tax   Safety Concern: Airbag system is disabled due to water intrusion from a factory seam. This creates a risk of injury or death in the event of a collision.","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11720678,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/26/2026","dateComplaintFiled":"02/26/2026","vin":"3VV0B7AX0JM","components":"UNKNOWN OR OTHER","summary":"I just bought this 2018 Volkswagen Tiguan Ford, cylinder All wheel Drive in the Angel light came on and it says recalls will never fixed. I would like to know if you can help me and fix this problems. My name is [XXX] , Lodi New Jersey. My phone number is [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11718444,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2026","dateComplaintFiled":"02/17/2026","vin":"3VV4B7AX8JM","components":"POWER TRAIN","summary":"The contact's daughter owns a 2018 Volkswagen Tiguan. The contact stated that while her daughter was driving at an undisclosed speed, the vehicle shook and decelerated abnormally. The vehicle was taken to the dealer, who determined that the vehicle should not be driven because the drive belt needed to be replaced; however, the part was on backorder with no ETA. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 60,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11715520,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/26/2026","dateComplaintFiled":"02/04/2026","vin":"3VV2B7AX3JM","components":"SUSPENSION","summary":"This vehicle experienced a rear shock spring failure identical to the symptoms noted in VW recall 42i7.  We paid out of pocket for the springs to be repaired, and VW corporate along with the dealer reported this VIN does not qualify for the recall.  They are unable to tell me why our particular VIN does not, other than it simply wasn't on the list.    It seems unlikely the exact year/model/failure occurred on our vehicle as what was stated in the recall but somehow it didn't qualify   I would expect VW to cover the spring replacement and required alignment","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11715531,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/05/2025","dateComplaintFiled":"02/04/2026","vin":"3VV2B7AX1JM","components":"ENGINE","summary":"I own a 2018 Volkswagen Tiguan with approximately 70,000 miles. The vehicle requires a full cylinder head replacement due to faulty valve seals. I have been having to add engine oil frequently between oil changes. The repair has been confirmed by an authorized Volkswagen dealership. The required cylinder head part is currently on manufacturer backorder with no estimated time of arrival. Dealership told me to check in every 2-3 months, as no additional cylinder heads can be ordered due to excessive backorder. Dealership charges $6,000+ for this repair. Volkswagen has not provided a solution or timeline for repair with this ongoing issue. There were no warning lights prior to the issue, and the vehicle has been routinely maintained. A major engine component failure at this mileage raises concerns about a potential defect rather than normal wear. This situation creates a safety and reliability concern, with no reasonable repair timeframe due to parts unavailability as well as no communication from Volkswagen regarding this ongoing issue.","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11710452,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/25/2025","dateComplaintFiled":"01/12/2026","vin":"3VV2B7AX7JM","components":"UNKNOWN OR OTHER","summary":"On [XXX] I discovered water in my car. ~2.5 inch front passenger and back driver and passenger side. Condensation on the sunroof. My sunroof was not opened/completely shut. I called VW service was advised my car was not covered under the class action or warranty and advised to report to my insurance. I did not want to report and risk my insurance rate increasing. I have never filed a claim in the 20+ years of having the car. After researching and taking my call for repairs I discovered that my vehicle should be covered on the extended warranty IF the recall 60E5/60E2 was repaired. I am in Ohio where the damage was discovered my regular service dealer is in Illinois. 1)The service dealer in Illinois did complete the 60E5/60E2 recall. 2) the extend warranty % coverage should cover my car however I was told my VIN was not apart of the class action although the recall was performed an no record in the system with VW and if it were I would not be covered because I am 5 months out of the in service date. 3) the damage is ~ 3000.00 and increasing because now the sunroof switch doesn\u2019t work and the screen is damaged from water. There is mold in my car which is a health hazard. I have exhausted trying to navigate through this issue! If my car was not apart of the class action it should have been. The insurance minus my deductible does not cover the cost of repairs. I have been without a call since this incident. This is a health hazard consumer driving hazard and should be investigated ASAP. I have attached the initial estimate which will be supplementally adjusted, the  service 60E5 document . Please advise if this should be reported to the attorney general office and or what my next course of action should be.  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11705198,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/25/2025","dateComplaintFiled":"12/15/2025","vin":"3VV2B7AX7JM","components":"STRUCTURE,FUEL/PROPULSION SYSTEM","summary":"1)My sunroof/window is leaking. This has caused internal damage. My car had 2-2.5 inches of water that has damaged by carpeting and pads the 60E5 was performed. ~72,500 miles 2018 Tiguan. 2) dealer service has advised of service:REPLACE SET OF (4) FUEL INJECTOR O-RINGS DUE TO FUEL LEAK AT FUEL RAIL-INCLUDE INTAKE MANIFOLD GAKET AND THROTTLE BODY GASKET.","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11704422,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/02/2025","dateComplaintFiled":"12/11/2025","vin":"3VV3B7AX7JM","components":"ELECTRICAL SYSTEM,AIR BAGS,FORWARD COLLISION AVOIDANCE","summary":"One time the car Just Lost power  on the freeway and the e-card engine  light came on  and the  cat Ran rugh and stalled and jerked hard almost causing me to cause a serious accident...I took it to vw and explained  the severity and they bypassed that And installed a new water pump..2months later  the same thing happened exactly to where I was very lucky and very upset...and took it to them once again and explained more issues where I'm urging . As to the front warning light and motion  has came into play a few times witch was shocking...also the car would be on slow mo mode....and constant warning lights would come on the dashboard  as well as the car would feel so unstable and Feel as if it were On gear 1/L while in the drive position...also the Eco turn of feature would playout  ..and stall from time to time..then the car would get stuck on speed when foot would come off the accelerator to brake before a stop sign  or red light intersection  witch just started to concern me and I again took these concerns  to Rick case vw and They thought I was inventing this story..then the car leaked coolant..and it rusted out the whole bottom of my car ..hoses...and they replaced the thermostat  this time around and  now the car has misfired..could not start ..idle was ver rough and just vibrated  dramatically  and damaged coils and spakplugs and blew out fuel inject #2 and  can't hold pressure  past 30 ..changed out the spak plugs and coils and the car is just crippled  and its a safety hazard and in many occasions  has almost caused me to cause a serious  accident...","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11699095,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/04/2025","dateComplaintFiled":"11/13/2025","vin":"3VV5B7AX6JM","components":"VISIBILITY","summary":"Please see attachment","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11696690,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/30/2025","dateComplaintFiled":"10/30/2025","vin":"3VV5B7AXXJM","components":"ENGINE","summary":"While driving 70mph on the interstate in the middle lane with an 18-Wheeler next to me in the right lane, my can all of the sudden a warning for an over the 4000 max rpm and an EPC light, which caused my car to start loosing speeding no matter how much or hard I pressed the gas peddle, in a matter of a minute my car dropped from 70 mph to 40mph and had to hit my flashers.","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11689357,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/19/2025","dateComplaintFiled":"09/24/2025","vin":"3VV4B7AX0JM","components":"ELECTRICAL SYSTEM,LANE DEPARTURE,FORWARD COLLISION AVOIDANCE","summary":"On September 19th 2025, while driving on the highway at normal speed, the instrument cluster fuel gauge misread the fuel level and indicated that the tank still had fuel. Without any warning light or low-fuel alert, the vehicle suddenly lost power because it was actually out of gas.  I was traveling with my boyfriend and our three dogs. We became stranded on the shoulder of a busy highway as vehicles passed at 70\u201380 mph. The outside temperature was about 85-90 at the time.  This created a serious safety hazard:  The cluster\u2019s inaccurate fuel reading prevented me from knowing we were nearly empty.  The engine shut down unexpectedly, leaving limited steering and braking control as we coasted to the shoulder.  We were exposed to high-speed traffic and extreme heat while waiting for assistance.  Additional cluster/safety issues observed:  No audible turn-signal \u201cclick\u201d or indicator sound when using the blinker.  No warning chime if the car is left running when the driver exits (for example, if the ignition is on but the door is opened or the key is removed).  The vehicle is out of warranty, but the dealership diagnosed a failed instrument cluster and quoted about $2,500 for replacement.  Why This Is a Safety Concern: The instrument cluster provides critical driver alerts. Inaccurate fuel readings, lack of turn-signal audio, and the absence of an engine-on warning chime all reduce driver awareness and can directly lead to dangerous situations on the road.  Requested Action: I urge NHTSA to investigate whether the 2018 Volkswagen Tiguan\u2019s instrument cluster/fuel-level system and related warning features contain a design or manufacturing defect and to consider a recall or other remedy to prevent accidents or injuries.","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11687206,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/14/2025","dateComplaintFiled":"09/14/2025","vin":"3VV3B7AX1JM","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"Activates while driving on a flat road at random","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11669508,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/26/2025","dateComplaintFiled":"06/26/2025","vin":"3VV2B7AX3JM","components":"UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM","summary":"coolant burst and started leaking. Unable to drive car. radiator problem  May be related to bad water pump. I see there was a recall.","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11668706,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/19/2025","dateComplaintFiled":"06/23/2025","vin":"3VV2B7AXXJM","components":"AIR BAGS","summary":"Airbag fault light is illuminated.   drivers side,  Fault Code: B101715 - crash sensor for side airbag, drivers side open circuit to B+ Intermittent  occurred on 5/19/2025 at 56000 mile.  Data from vehicle Software Number; 5Q0959655AG Software Version: 0336 Hardware Number: 5Q0959655AG Hardware Version: 004","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11666160,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/21/2025","dateComplaintFiled":"06/10/2025","vin":"3VV2B7AXXJM","components":"SUSPENSION,WHEELS,UNKNOWN OR OTHER","summary":"I originally started out at World Kia in Matteson, where I was approved for a newer vehicle. But then they suddenly changed their minds and tried to put me in an older car instead. That rubbed me the wrong way, so I went to their Joliet location hoping for better service.  Boy, was I wrong.  Even though they had already run my credit in Matteson, they reran it again in Joliet, which made no sense and damaged my credit even more. I really needed a car at the time, so I felt pressured and couldn\u2019t walk away.  After I bought the car, it broke down shortly after, and I was never given any paperwork about its condition or inspection. They sold it to me \u201cas-is,\u201d but I later found out that under Illinois law, used cars must be safe and reliable for at least 15 days or 500 miles, even when sold \u201cas-is.\u201d My car didn\u2019t meet that standard at all. The car has suspension issues which is very dangerous. The mechanic stated to not drive the car at all it's a safety hazard and I could cause a major accident. There is no recall on my vin#, but several other owners have had the same issues based of the information on the website. I just want some kind of resolution. I'm still responsible for the car, which is so unfair. This has caused so much stress that I have no clue what to do. please help.   Best,  [XXX]   INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11661145,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/14/2025","dateComplaintFiled":"05/15/2025","vin":"3VV2B7AX9JM","components":"AIR BAGS,FUEL/PROPULSION SYSTEM","summary":"Seat belt light on. Car went into limp mode while on the highway. Seat belt acted like it was loose. Went for scan and it pulled up diagnostic code P0203 which is Replace Fuel injector wiring harness. Saying Cylinder 3 circuit malfunction. Also threw code P050B.","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11657302,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/31/2025","dateComplaintFiled":"04/28/2025","vin":"3VV3B7AX4JM","components":"UNKNOWN OR OTHER","summary":"Our car frequently (several times per month) suddenly stops when it is coming to a STOP when the Stop/Start feature is trying to engage. We took it to the dealer, and VW replaced the starter. That DID NOT fix the problem. When the car stops, frequently at or when approaching intersections, the display says we need to stop the car immediately, and the car is stopped, making a high-pitched sound, like a dentist\u2019s drill.    This problem started well before our warranty was finished, but after going to the dealer many times (and even leaving the car with them for a considerable amount of time). We were told many times that they could not replicate the problem, and that their diagnostic tools could not find a problem. I requested help from the automaker, VW, and I was told that they only follow the dealer, even though we have had this problem many, many times, and that there was nothing they could do for us.  This is a safety problem, and I have seen many similar complaints online. You need to look into this. This problem happens when driving. We cannot get it fixed, and it seems to pose a danger. When I put the date of the incident, I will put the most recent day this happened. Please note that this has happened more than 100 times, and seems to be getting worse.   Please investigate with VW. This is a large problem, and it deserves an auto recall.","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11654752,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/12/2025","dateComplaintFiled":"04/15/2025","vin":"3VV0B7AX0JM","components":"FUEL/PROPULSION SYSTEM","summary":"I bought my 2018 Tiguan in 2021 with 20k miles on it from York Volkswagen in York, PA.  I'm at 83k miles. My vehicle sporadically stops accelerating, sputters and goes into \"limp\" mode.  ECP light comes on, engine error warning MAX RPM.  Car stalls in heavy commuter highway traffic, with no shoulder to safely pull off the highway, which is terrifying and deadly.  Also stalls/ hesitates in slower city traffic.   Dealer initially suggested an early oil change  ($130.00) thinking this might resolve this issue.  THIS IS A WELL KNOWN AND WELL DOCUMENTED,  EXTREMELY DANGEROUS ISSUE.  I wonder how many have been killed that we don't know about with the unexpected decelerating and unable to accelerate in speeding traffic.  The dealer does not acknowledge this known issue.  This has been happening for months.   I glad I did some research.","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11652329,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/28/2025","dateComplaintFiled":"04/02/2025","vin":"3VV2B7AX0JM","components":"FUEL/PROPULSION SYSTEM","summary":"I was on the freeway and my vehicle stopped accelerating and went into limp mode (almost died). I took it to the dealer and they said the codes for Fuel Injector Harness were on and so i need a new fuel injector harness. VW released an extended warranty for that but the dealer is saying the warranty is vin specific and my vehicle does not qualify. How can it not qualify if its the exact problem listed on the extended warranty? Number: VWP-23-03 (number for the warranty).","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11649156,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/17/2025","dateComplaintFiled":"03/19/2025","vin":"3VV3B7AX4JM","components":"UNKNOWN OR OTHER","summary":"Panoramic Sunroof randomly exploded while my car was parked at my workplace. I parked the vehicle after 8am. My sunroof spontaneously exploded at roughly 2:30pm. A coworker had arrived seconds before the explosion, he parked his vehicle behind & across the lot. While standing by his car, the full outer glass panel forcefully ejected off of my Tiguan sunroof & flew across the parking lot before shattering into pieces. My coworker described the explosion like a gunshot. He called me out to assess the damage, glass was all over the parking lot, most of the sunroof\u2019s lower glass panel broke off & shattered on the rear-right passenger & middle seats of my vehicle. Piles of shattered glass landed where my daughter \u201cwould have sat\u201d if she were in the vehicle. This experience has been distressing.The thought that this could\u2019ve happened while driving on the road or with my family is absolutely terrifying. What is tragic, is there are several documented cases & reports of a class action settlement yet no recalls or warnings of the possible dangers with Tiguan\u2019s LED Panoramic Sunroof. I contacted the VW St. Aug. FL dealership which is where I purchased the vehicle, reported the incident, the vehicle was dropped off to be inspected the next day, (today) (their sales team confirmed no active recalls were on the vehicle). Instead of receiving assistance & escalating the hazardous report to their VW Corp.Level, I received a call from a repair tech who was rude, showed no empathy & stated that I need to come pick up my car. He stated that it would not be covered under warranty, I need to contact my insurance company to file a claim. He told me to return the loaner that I received yesterday, or he would start charging me $100/a day. I questioned his poor handling of the matter, asked if he tried to escalate the matter to a manager, or VW, he declined to & hung up on me, twice. I never received an estimate for repairs. Their GM never called back. Security cameras recorded incident.","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11642880,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/27/2025","dateComplaintFiled":"02/15/2025","vin":"3VV2B7AX7JM","components":"FUEL/PROPULSION SYSTEM","summary":"Car is hesitating on acceleration.","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11636215,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/06/2025","dateComplaintFiled":"01/16/2025","vin":"3VV2B7AX3JM","components":"AIR BAGS","summary":"Air Bag Warning Light","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11634714,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/27/2024","dateComplaintFiled":"01/07/2025","vin":"3VV1B7AX7JM","components":"FUEL/PROPULSION SYSTEM","summary":"2018 VW Tiguan, 65,109 miles. Unable to add fuel to the vehicle. The filler neck would back up with fuel and even on the lowest setting, the pump would click off on back pressure.  Fuel would often splash out.  Gas smell or odor in and around the car.  When parked in the garage, the fuel odor was strong. No warning lights or check engine lights were on.    Dealer replaced B Evapcanist, A C LDPump, AF Valve.  Dealer charged full cost for repairs.  After multiple calls to VW consumers assistance, the repair charge was covered under warranty and refunded my payment.  VW should cover or repair faulty emissions controls that cause serious safety issues with gas vapors inside or around the vehicle, and/or contribute to inability to properly and safely fill the vehicle with fuel.","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11631141,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/10/2024","dateComplaintFiled":"12/17/2024","vin":"3VV2B7AX9JM","components":"SERVICE BRAKES","summary":"The 2018 Volkswagen Tiguan SE (4Motion) has approximately 75,000 miles on it. The rear driver-side brake lines failed, snapping in half, which resulted in a complete loss of brake fluid. Consequently, the vehicle was unable to stop unless the emergency brake was engaged.","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11628106,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/14/2024","dateComplaintFiled":"11/30/2024","vin":"3VV3B7AX5JM","components":"FUEL/PROPULSION SYSTEM","summary":"My car has been having issues since I hit 40k in 2022. Each time I took it in to Ontario Volkswagon for a diagnosis and repair they could find anything because the check engine light was not on. So they would tell me \"based on milage this is the service we recommend\" The dealer kept telling me its the gas your using bad gas but i only ever pump is mobil, or shell and always use 91. So by them saying that at every visit they knew what it was but failed to properly diagnose it.  Fast forward to current date my car at 83k my car has stalled out several time going into limp mode on the fwy. It throws an error warning \"MAX 4000 RPM\" the cars check engine light turn on I am unable to accelerate and my speed starts to decelerate you can only imagine how scary this can be with your kids in the car and your car starts decelerating while the cars around you are going highway speed. Before it started with the error message the car would sputter while accelerating onto the highway then what felt like a hiccups when hitting 2000rpm And keeping it at a steady speed. After spending thousands of dollars fixing recommended services and pleading with Ontario Volkswagon the service advisor finally said volkswagon exteded the warranty on the fuel Injector wiring harness but the only way to get it repaired was if the check engine light was on and the error code for that was present at the time of service. My car obviously is experiencing the symptoms but the dealer fails to honor the warranty. This should be a standard recall on this car. My experience was a frightening one and could of gone differently if it happened at a different time of day.","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11610452,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/20/2024","dateComplaintFiled":"08/23/2024","vin":"3VV0B7AX5JM","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"Vehicle sending transmission alarms and also exit vehicle in P mode only alarm. First had issue around 25,000 miles and gear shift assembly was replaced under warranty for what I was told was a faulty sensor. Same issue returned at 100,000 miles and Volkswagon is replacing the gear shift assembly again at customers expense. I was told by Volkswagon that the car is safe to drive.","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11600555,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/28/2024","dateComplaintFiled":"07/09/2024","vin":"3VV2B7AX7JM","components":"ELECTRICAL SYSTEM","summary":"Door lock system  Child trapped inside due to vehicle locking itself with keys in car after putting child in car seat and bag inside. Fire department used a slim jim through window to press unlock button; however, the vehicle would not unlock via interior door button. Fire department had to pull interior door handle to unlock, taking an additional 45 minutes to free child trapped inside.  The problem has been reproduced. Without the ignition on, door locks will not attempt to unlock the vehicle unless the vehicle is already unlocked. Dealer confirmed issue and is stating there are numerous low voltage fault codes including the battery and passenger front and rear door latches.  Vehicle has been inspected by the manufacturers dealer on 7/9/2024 at fire department's recommendation during incident.  There were not any warning lamps, messages or other symptoms of the problem prior to or after the failure.","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11591970,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/23/2024","dateComplaintFiled":"06/02/2024","vin":"3VV3B7AX3JM","components":"UNKNOWN OR OTHER","summary":"2018 Tiguan intermittently fails to accelerate. Car has stopped on highway even after pressing on acceleration peddle. Car behind me had to slam on brakes to avoid hitting rear of my car. Carfax indicates several replacement parts. Beaumont, Texas dealership revealed that previous owner insisted on having parts changed in 2022. Not inspected by manufacturer, police, insurance representatives. Inspected by dealership. There are no warning signals prior to deacceleration. Car died, dash goes black, for close to half minute and then accelerates again. This has happened 3 times since purchase date of 10/23/23. Car was not driven from January 14,2024 to May 2,2024.","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11588355,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/09/2024","dateComplaintFiled":"05/12/2024","vin":"3VV3B7AX8JM","components":"UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM","summary":"Same issue as reported with NHTSA CAMPAIGN NUMBER 24V110000  Fuel has flowed into evaporative emissions and has leaked out of the charcoal canister. The dealership is replacing the following parts-   Fuel tank Evap canister Leak detection pump Purge Value","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11577953,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/18/2024","dateComplaintFiled":"03/18/2024","vin":"3VV2B7AX4JM","components":"LANE DEPARTURE,BACK OVER PREVENTION","summary":"Persistent and Dangerous Malfunction of Blind Spot Monitoring and Rear Traffic Assist  The safety features of Blind Spot Monitoring and Rear Traffic Assist, designed to enhance driving safety, have unfortunately been plagued by a persistent and alarming malfunction. Despite the dealership's diligent efforts to troubleshoot the issue, the sudden and unannounced shutdown of these critical systems continues to pose a significant hazard during driving.  The erratic and unanticipated shutdowns of the Blind Spot Monitoring and Rear Traffic Assist systems create an extremely hazardous situation. These systems, essential for ensuring road safety, can cease to function without any prior warning. This sudden malfunction significantly increases the potential for accidents and poses a considerable threat to the well-being of both drivers and other road users.  In an attempt to rectify this unsettling problem, the dealership has made efforts to identify the root cause. However, no fault codes have been detected, leaving the issue unresolved. This persistent malfunction continues to occur on a weekly basis, further exacerbating the gravity of the situation.  The ongoing malfunction of Blind Spot Monitoring and Rear Traffic Assist systems not only undermines the trust drivers place in these safety features but also compromises the overall safety of the vehicle. The inability to identify the root cause of this issue hinders the dealership's ability to provide an effective solution, leaving drivers and passengers vulnerable to the potential dangers that may arise from their sudden and unpredictable failure.  The recurring and unexpected shutdowns of Blind Spot Monitoring and Rear Traffic Assist systems represent a serious concern for drivers, as they compromise the safety of both the vehicle occupants and other road users.","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11573411,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/20/2024","dateComplaintFiled":"02/22/2024","vin":"3VV2B7AX9JM","components":"STEERING","summary":"- Power steering pump PN#5QN-423-055-A, not sure if dealer kept.  - Risk to both as lost all power steering in winter weather.  - Yes, confirmed defective by dealer  - I do not know if they did additional inspection or send to Manufacturer.  - On [XXX] a yellow power steering light illuminated while driving and steering became more difficult.  I took vehicle home and reached out to Volkswagen and then to local service center where I purchased.  I was given a date of 2 weeks out at the Countryside, IL location and then was told the Orland Park, IL location could accept my vehicle on [XXX] which when I started the vehicle and the yellow light was now red and had completely lost power steering.  I had vehicle dropped off in early AM.  I was told they cannot provide a loaner because they are all out because they have so many vehicles in for repair.  I did not get any response about situation for over a week and after few calls a week and half later I was told the rack and pinion needs to be replaced & the part is backordered & not expected until March 7, 2014.  Could not guarantee because were unaware of quantity & how many need to be fixed before as 1st come 1st served.  The service advisor told me they have been experiencing many issues with power steering, engine, turbo, timing chain errors, and a # more of issues throughout their lineup.  I asked a percentage and he stated 30-40%, this shocked me completely.  He calmly said that they produce so many vehicles that this is a low #?  I reached out to Countryside, IL told them that I need a vehicle it the interim after negotiation they finally agreed to transfer vehicle to their location and provide a loaner.  I was required to to get vehicle there myself on [XXX]  I was not able to start vehicle because battery was dead, after jump still red light no power steering.  Was told that typically they don't do transfers and would have to diagnose again. I received car back on [XXX] have less than 10 miles seems ok4now  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11572522,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/15/2024","dateComplaintFiled":"02/17/2024","vin":"3VV0B7AXXJM","components":"PARKING BRAKE","summary":"While slow8ng to a stop the emergency brake is activating. Auto start stop malfunction warning appears on dash. Takes a minute to get the emergency brake to release. Happened several times in 2 days.","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11569328,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/19/2024","dateComplaintFiled":"02/01/2024","vin":"3VV1B7AX0JM","components":"ENGINE","summary":"The contact owns a 2018 Volkswagen Tiguan. The contact stated while driving approximately 55 MPH, the vehicle started to lose motive power, with an abnormal sound coming from the engine compartment. The contact stated there were several unknown warning lights illuminated. The contact was able to exit the highway however, the vehicle failed to accelerate above 20 MPH. The contact drove back to the residence, shifted into park(P) and turned off the vehicle. The contact not driven the vehicle since parking the vehicle. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 44,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11565902,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/29/2023","dateComplaintFiled":"01/17/2024","vin":"3VV3B7AX4JM","components":"STEERING","summary":"My 2018 Tiguan won\u2019t turn on. The dash says, \u201cSteering Lock Fault. Stop!\u201d I towed it to the dealership and they replaced the steering column. Four days later it happened again while I was in the middle of the city at night and couldn\u2019t go anywhere. This is a safety hazard because it could mean even after a repair, it can continue to lock up and not turn on out of no where. Both times there was never any warning given anywhere by the vehicle that this could happen. Just out of the blue it decides not to turn on and gives me that message.","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11565620,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/08/2023","dateComplaintFiled":"01/15/2024","vin":"3VV2B7AX4JM","components":"POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE","summary":"On multiple occasions, while driving on the highway, subject vehicle displayed check engine light and EPC light at random intervals and an alarm saying exceeded 4000 came on. RPM's were not over 4000. Speed and acceleration severely limited making it dangerous to pull over on the highway in traffic. Had to pull car over and restart engine. This has happened numerous times. Also experienced shaking and skipping or missing of transmission. The car has also had the engine stall or stop when at red light or stopped forcing restart of engine.","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11560769,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/15/2023","dateComplaintFiled":"12/18/2023","vin":"3VV1B7AX7JM","components":"POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM","summary":"Received Max RPM 4,000 warning while on long drive. Happened and had to restart car several times. Lost ability to accelerate. Also, when car was on cruise, started shaking","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11555351,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/29/2023","dateComplaintFiled":"11/15/2023","vin":"3VV3B7AX9JM","components":"EXTERIOR LIGHTING","summary":"Low beam on Both headlights failed without any explanation. Everything was checked. The bulbs, the fuses, the relay, and the cause of the issue is still not known.","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11552231,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/27/2023","dateComplaintFiled":"10/27/2023","vin":"3VV3B7AX7JM","components":"SEAT BELTS,UNKNOWN OR OTHER","summary":"The panoramic sunroof continually leaks into the rear c-pillar. Each time it rains the seat belts become saturated with rain water. I am of the opinion this will cause more rapid deterioration of the seat belts than usual. Additionally, water ponds in the rear floor boards and is a mold hazard. The last rain, the rear seat also became saturated and our baby's carseat got wet.  VW claims there is no defect in the sunroof.","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11545579,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/06/2023","dateComplaintFiled":"09/20/2023","vin":"3VV1B7AX0JM","components":"UNKNOWN OR OTHER","summary":"The automatic door locks are malfunctioning (starting early September 2023). When the vehicle accelerates, the automatic door locks continuously engage, repeatedly, causing audible distractions while driving. This is a safety issue because with three kids in the rear, the doors are not locked while driving. Typically, once you accelerate from park above a certain speed, the door locks automatically engage. Now they go on/off continuously while at all speeds, including highway speed. Now the doors can be opened, and the noise itself is considerably distracting. It also allows for anyone, while parked at a stoplight or freeway exit, to open the doors. The dealership inspected it and quoted over $900 for the repairs, however I do not agree with this assessment. For a 2018 $30k+ vehicle, a basic function like this should not be malfunctioning. This is not normal wear and tear like brake pads. The cost to repair is unreasonable, and it is not covered under the warranty. There are no warning lights and indicators appearing on the vehicle noting the issue. The issue is ongoing every instance the vehicle is driven and we do not feel safe due to the distraction or the possibility of kids opening the doors while driving (or someone on the outside). The dealer also advised there's a possibility the locks will further malfunction and we could get locked inside or outside the vehicle. Again, neither of those scenarios are safe, especially living in a hot climate like Phoenix, AZ.","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11545358,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/19/2023","dateComplaintFiled":"09/19/2023","vin":"3VV5B7AX1JM","components":"VISIBILITY","summary":"The contact owns a 2018 Volkswagen Tiguan. The contact stated that while driving approximately 65-70 MPH, a loud explosion was heard coming from the vehicle. The contact pulled over to the side of the roadway. Upon inspection, the contact noticed that the sunroof glass had exploded. There was no impact to the sunroof that could have caused the sunroof glass to explode. The contact safely removed her child from the vehicle. No injuries were sustained, and medical attention was not received. The vehicle was towed to the dealer; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 43,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11545428,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/19/2023","dateComplaintFiled":"09/19/2023","vin":"3VV5B7AX1JM","components":"UNKNOWN OR OTHER","summary":"This morning, while driving on the highway with my infant son in the car, my sunroof exploded on my 2018 Volkswagen Tiguan.","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11543476,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/19/2023","dateComplaintFiled":"09/08/2023","vin":"3VV4B7AX3JM","components":"AIR BAGS,FORWARD COLLISION AVOIDANCE","summary":"My vehicle has had repeated issues with passenger airbags, after last repair all of the safety sensors failed and received warning on dashboard (no collision protection, no Adaptive cruise control) after bringing back to dealer car was returned to me and told the parts are unavailable.  Currently I have had a vehicle under warranty which has no collision protection features that came with the car.  Car by dealer\u2019s own statement it is unsafe to drive yet was returned to us.  It has been nearly 3 months and are continually told that there is no fix in site.","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11541991,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/13/2023","dateComplaintFiled":"08/31/2023","vin":"3VV2B7AX5JM","components":"STEERING,UNKNOWN OR OTHER","summary":"Hi DMV, (NHTSA.gov), The steering light issue, Dealer currently do not have an ETA, the car is at the dealership still waiting for parts. Is unsafe to drive with this issues because the Steering got stuck. Thank you for the opportunity to share this problem.  Sincerely  [XXX] .    INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11541364,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/02/2023","dateComplaintFiled":"08/29/2023","vin":"3VV3B7AX8JM","components":"SERVICE BRAKES","summary":"ABS Control Module failed resulted in Emergency Brakes to be applied and locking indiscriminately resulting in loss of control as well as safe use of the vehicle.  Parts to replace ABS Control system are reportedly unavailable/backordered with no estimate of availability.  VW of America refuses to provide any information how to proceed.","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11540255,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/12/2023","dateComplaintFiled":"08/23/2023","vin":"","components":"ENGINE","summary":"The contact owns a 2018 Volkswagen Tiguan. The contact stated that after coming to a complete stop at a traffic light, the vehicle lost motive power. The check engine warning light was illuminated. The vehicle was towed to the dealer; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 140,000. The VIN was unavailable.","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11540171,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/22/2023","dateComplaintFiled":"08/22/2023","vin":"3VV0B7AX4JM","components":"ELECTRICAL SYSTEM,ENGINE","summary":"EPC electronic power control light is on and indicates speed of 40 mph, transmission light on, car aggressively vibrating.","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11539153,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2023","dateComplaintFiled":"08/17/2023","vin":"3VV3B7AX2JM","components":"STRUCTURE","summary":"There is an excessive amount of water leaking into the passenger compartment and also the cargo area The result is that considerable mold growing on the carpeting of the entire car The dealer has ordered repair parts but the parts are on back order leaving me to drive the vehicle while it has mold I have been advised if I remove the molded carpeting I will invalidate the warranty  Very dangerous as occupying this vehicle results in inhaling mold","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11533636,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/20/2023","dateComplaintFiled":"07/21/2023","vin":"3VV2B7AX8JM","components":"POWER TRAIN,ENGINE","summary":"The contact owns a 2018 Volkswagen Tiguan. The contact stated that on several occasions while driving at undisclosed speeds, the vehicle started jerking. The contact stated that the EPC warning light illuminated, and a message was displayed on the instrument panel \u201cEngine Speed - Max 4,000 RPM\u201d. The contact stated that when the message was displayed on the instrument panel, the vehicle would decelerate to 15 MPH with the accelerator pedal depressed. The contact pulled over and turned off and restarted the vehicle. The vehicle was taken to the dealer; however, the failure could not be duplicated. The contact stated that she was informed by the dealer that the failure was a known issue and was due to a faulty transmission. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 92,000","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11531615,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/12/2022","dateComplaintFiled":"07/11/2023","vin":"3VV1B7AX4JM","components":"ELECTRICAL SYSTEM,AIR BAGS,SERVICE BRAKES","summary":"Solo prendieron la luz","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11528869,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/26/2023","dateComplaintFiled":"06/26/2023","vin":"3VV3B7AX7JM","components":"ELECTRICAL SYSTEM","summary":"EPC electronic power control light is on and indicates speed of 40 mph","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11525928,"manufacturer":"Volkswagen Group of America, Inc.","crash":true,"fire":false,"numberOfInjuries":5,"numberOfDeaths":0,"dateOfIncident":"04/25/2022","dateComplaintFiled":"06/07/2023","vin":"3VV3B7AXXJM","components":"ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE","summary":"Engine keeps failing and dings while driving non-stop. Causes the vehicle to think there is another vehicle near me and activates the emergency braking in the middle of the highway almost causing me to crash. I have taken the vehicle to dealer and told it is fixed about 8 times now","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11519089,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2023","dateComplaintFiled":"04/26/2023","vin":"3VV0B7AX2JM","components":"ELECTRICAL SYSTEM","summary":"fuel injector wire hardness failed , very costly to fix","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11508702,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/17/2023","dateComplaintFiled":"02/23/2023","vin":"3VV1B7AX3JM","components":"SEAT BELTS","summary":"Seatbelt is not functioning adequately. The seatbelt itself that\u2019s contained in the column near the door is not retracting or staying taught when in use. It\u2019s very loose and something inside is rattling when ejected, and it has to be manually assisted to retract.","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11499418,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/20/2022","dateComplaintFiled":"12/29/2022","vin":"3VV2B7AX5JM","components":"STEERING,POWER TRAIN,ENGINE","summary":"When I first purchased my vehicle the epc came on multiple times and I had to take it back to the dealership. Fast forward last week when I was going home on the eway same issues car wouldn\u2019t accelerate the car was idled at the speed of 40mph it wouldn\u2019t go any faster for a few minutes then it took off out of no where. Also when I was taking my kids to school I was making a left turn and lost control of my vehicle because it was idled and took off out of no where. That\u2019s not safe for me my kids or any passengers traveling with me. It\u2019s also not safe for other drivers or pedestrians. Very scary moment took my vehicle in that same day to be told it was battery issues. They claimed because the epc light wasn\u2019t on it\u2019s harder to diagnose to get another battery and to keep the car overnight to see if that works if not further diagnose the car. I picked my vehicle up had my battery inspected by a different service provider and was told the battery was just fine. I keep reaching out to the location I got the vehicle from their not correcting the issue and corporate just told me to go to another dealership and gave a im sorry about your frustration comment. Clearly the car has a defect always had one since day one when it was supposed to be a cpo vehicle in the first place. And I had issues the same week I purchased the vehicle. Also haven\u2019t had my car a year and I\u2019m having all kind of issues","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11496468,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/06/2022","dateComplaintFiled":"12/07/2022","vin":"3VV2B7AX0JM","components":"POWER TRAIN,UNKNOWN OR OTHER,ENGINE","summary":"I was travelling on highway, 55 miles speed , all of sudden voice came from engine and car lost  power and came to 10 miles and accelerator  was not working  it gave me message on dash bord that RPM High. i moved the car towards edge of the road and shut it. after 5 minutes i started again and went to work. However its gave me same problem while i was coming home .my car has only 20000. miles and no other issue. its  dangerous when car is moving with the flow of traffic and loose power and does not move.","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11494020,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/14/2022","dateComplaintFiled":"11/17/2022","vin":"3VV2B7AX4JM","components":"ENGINE","summary":"Engine failure at 72,614 miles. Volkswagen refusing to assist.","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11490146,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/14/2022","dateComplaintFiled":"10/20/2022","vin":"3vv2b7ax3jm","components":"ELECTRICAL SYSTEM,STRUCTURE","summary":"The front passenger door locking system does not function properly. The door intermittently is unable to be unlocked or opened from the outside and must manually be opened from the inside. The door also intermittently doesn't lock. This is a safety concern for thieves. If in immediate danger, ie. accident, no one is able to open the passenger door to access the person. No indication lights appear on the vehicle.","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11483734,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/05/2022","dateComplaintFiled":"09/09/2022","vin":"3VV3B7AX0JM","components":"STEERING,ELECTRICAL SYSTEM","summary":"The dealership for my vehicle is over 70 miles away. My battery died and I went and replaced it. When I did all sorts of lights came on in my car, my power steering wouldn\u2019t work, my cruise control wouldn\u2019t work, and my AC wouldn\u2019t work. I took it to the dealership to see what was going on with it. It turns out my battery was placed backwards in my car and when that happened it fried the fuse for my entire system, it broke my AC unit, it broke my alternator, and messed up my electrical system.  Yes I do believe there is a risk to my safety with this issue. I could not turn my car when I drove it.  I was told by service representative that this has been happening a lot more often with people who are just trying to change the battery.  The only time the vehicle was inspected was by the service department at the dealership.  No they\u2019re weren\u2019t any problems prior to failure and they appeared after the battery was placed.","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11483415,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/03/2022","dateComplaintFiled":"09/08/2022","vin":"3VV2B7AX6JM","components":"EXTERIOR LIGHTING","summary":"The light of the roof inside. Mainly problem of a lot of cars !","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11481924,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/29/2022","dateComplaintFiled":"08/30/2022","vin":"3vv5B7AX8JM","components":"ENGINE","summary":"I took the vehicle in to the local dealership for an oil change and after the oil change was completed, I drove about 10 miles before the engine seemed to lose power an misfile. The \"Check Engine\" light started flashing before it turned solid. I called the dealership and they asked me to bring the vehicle back. After scanning the vehicle OBD information, per the dealership invoice, it returned the following codes: 1. P0343001 (Camshaft Pos. Sensor Circ. High Input) 2. P0300001 (Random/Multiple Cylinder Misfire Detected)  Eventually, they contacted VW and were asked to drain the oil, in which they found metal particles. VW then requested them to tear down the engine at which they noticed \"excessive amounts of metal on bottom of oil pan\". Upon reporting back to VW, dealership was asked to replace \"long block with turbo assembly due to metal contamination\". My understanding is that the entire engine has been replaced along with the turbocharger. Car was at dealership for 59 days total.","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11477017,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/31/2022","dateComplaintFiled":"08/01/2022","vin":"3VV3B7AX3JM","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE","summary":"While driving down the highway, my car completely shut off and shut down while going 45mph. Due to everything shutting off, there were no brake lights, hazards, blinkers, etc that I was able to use to warn other drivers of what was happening, therefore I was almost hit multiple times. It turned back on, then back off while driving, 4 more times until the final time when it would not turn back on or turn over at all, I had to pull off the road and it wouldn\u2019t turn back on again. At this time I got the battery tested and it was bad. I bought the new battery and the new battery didn\u2019t change anything. It still was doing the same thing, not turning on at all. Not even trying to turn over to turn on. I had my vehicle towed to the Volkswagen dealership in Ocala on college road. While at this shop, they have told me that the NEW battery is what has cause the issues, which is incorrect as the issues began BEFORE I got a new battery. They are also saying that because I got a new battery that they will not cover the repairs under my warranty. I had to get in a new battery for my safety after almost being hit on the highway due to the electronics or other issues being faulty in the car.","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11472324,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/03/2022","dateComplaintFiled":"07/05/2022","vin":"3VV2B7AX7JM","components":"POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE","summary":"The first time this problem occurred was in April right after a routine maintenance check. The car was idling in a parking lot when the engine started to vibrate and a warning was displayed that said \"Max Engine Speed 4000 RPM\". The car was turned off and then back on. The warning did show up on the display, but the \"check engine\" light was lit. The car was driven back home, and after that drive the check engine light was not lit anymore. To be safe the car was taken to the dealer. The dealer was not able to replicate the issue.  Later, in July, the max engine speed and EPC warnings were displayed on the screen in the middle of a trip. At this time there was also a loss of acceleration power. The driver pulled over, stopped the car, and then restarted it. When the car restarted the warning lights were no longer on so the driver completed the trip. In the manual it says that the car can still be operated if the EPC warning light is on, but that it should be taken to a dealer. This led the driver to believe that it was safe to complete the trip and take the car to their home dealership after the holiday.  The following day, the EPC warning light and the max engine speed warning both appeared in the middle of a drive. The driver was driving up a hill on a backroad with no possible pull off. The driver had to stop the car in the middle of a road directly after a blind turn. The driver restarted the car and was able to drive about 10 yards before the warning came on again and the engine cut out. The driver repeated turning the car off and then back on multiple times to be able to safely get the car up the hill and to an area where a pull-off was available. Luckily, no other cars were coming at the time the car was stalled. It was a very unsafe location!  The car is currently in the process of being towed to the dealer to be worked on. This seems like a very serious safety concern that is affecting other Tiguan owners too.","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11469542,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/02/2022","dateComplaintFiled":"06/16/2022","vin":"3vv3b7ax1jm","components":"POWER TRAIN","summary":"Sporadic lack of acceleration when coming from a stop. When depressing Excelerator car sometimes stalls to accelerate. I feel that when this issue occurs it makes my car unsafe to drive.","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11466616,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/29/2022","dateComplaintFiled":"05/29/2022","vin":"3VV3B7AX1JM","components":"LANE DEPARTURE","summary":"Blind spot assist warning shows up from time to time even when there is no vehicle near me.","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11466553,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/28/2022","dateComplaintFiled":"05/28/2022","vin":"3VV1B7AX4JM","components":"POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE","summary":"Car has multiple malfunctions. Has had noisy valvetrain, lack of power upon acceleration, has sputtered with a load on engine especially uphill. Car shut off completely while at 60 mph and nearly caused a catastrophic collision with my whole family in the car. Car presents substantial safety risk. Multiple codes/warnings have flashed up on the display screen(Evap,Trans,fuel inj,etc). Transmission went into \"emergency mode\" after being started up today, then went away after restarted. Car has been to dealership but issues were not properly addressed/ignored. VW of America is well aware of issues with these cars but ignores the consumers needs and puts consumers at great safety risk by doing so. This vehicle has both engine and transmission issues as well as odd electrical anomalies.","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11458456,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/25/2022","dateComplaintFiled":"03/26/2022","vin":"3VV2B7AX6JM","components":"ELECTRICAL SYSTEM","summary":"Micro switch in driver door module I believe is the cause. I cannot open the door even when hitting the unlock button on the keys or inside the vehicle. All other doors will unlock and open fine but not the driver door. Safety issue comes that if I were to be in an accident, unconscious, people would be unable to get my door open even if unlocking it on the passenger side. Currently, I have to go through the passenger door and pull the inside handle to open the door.","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11457881,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/12/2022","dateComplaintFiled":"03/22/2022","vin":"3VV1B7AX0JM","components":"ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM","summary":"At 48k miles, fuel efficiency began to significantly drop. At next start up, engine would not turn over and EPC light came on. I waited 30 minutes, unlocked the steering wheel and was able to start the vehicle and EPC light turned off. I took it into Volkswagen dealership to have it looked over and they could not duplicate the issue nor find cause for lower fuel efficiency. The issue with fuel persisted intermittently. Then at 57k, while driving long distance, I noticed what seemed like misfiring when accelerating above 65 mph. There were no noises, no warning lights, and fuel efficiency seemed about the same. I continued driving and about 6 hours into my drive, EPC light came on, RPM's shot up to 4,000 and car began violently shaking while losing significant power and dropped down to 30 mph. I was in the left lane when it occurred and had to quickly move over to the right lane. The car then could not exceed 40 mph with the pedal held to the floor. I turned on my hazards while I continued driving an additional 30 miles to the nearest Volkswagen dealership. Because of how heavy the traffic was and the high speeds of the travelers, it put myself and my passengers at risk from not being able to accelerate, along with the other drivers having to either brake hard or quickly change lanes to avoid my car. At the Volkswagen dealership, diagnosis found code p0204 cylinder 4 injector. They confirmed 4th cylinder misfiring and replaced the fuel injector harness. Since that repair, my car has been shaking at idol, when initially taking off, and if I turn of the start/stop function.","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11456470,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/12/2022","dateComplaintFiled":"03/13/2022","vin":"3VV3B7AX4JM","components":"SUSPENSION","summary":"Car has 50k miles on it. Around 35k miles I started hearing noises in the suspension. Took it in and my tires are wearing uneven and bubbling. Mechanic told me my shocks are bad. I know there was a recall on some 2018 tiguans for poor welding of shocks. Not sure if there is a bigger problem affecting more tiguans.","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11455226,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/30/2020","dateComplaintFiled":"03/04/2022","vin":"3VV3B7AX5JM","components":"LANE DEPARTURE,BACK OVER PREVENTION,FORWARD COLLISION AVOIDANCE","summary":"The Blind Spot warning, forward collision warning and parking collision warning suddenly stopped working even though they showed that the features were enabled in the car's dashboard settings. Fortunately, I realized this and took it to the dealer for repairs.","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11455229,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/28/2022","dateComplaintFiled":"03/04/2022","vin":"3VV3B7AX5JM","components":"LANE DEPARTURE","summary":"The blind spot warning of the car has again stopped working. I had a similar issue in 2020 and that was repaired by VW Dealer.  This is again an issue and is a safety risk.","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11452239,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/11/2021","dateComplaintFiled":"02/16/2022","vin":"3VV1B7AX2JM","components":"POWER TRAIN,ENGINE","summary":"The contact owns a 2018 Volkswagen Tiguan. The contact stated while driving approximately 70 MPH, the EPC warning light illuminated, causing the vehicle to go into limp mode. The vehicle decelerated to approximately 20 MPH. The contact pulled over and assessed the vehicle; however, did not physically see any issues with the vehicle. The vehicle was restarted and she proceeded to drive however, the vehicle failed to exceed 27 MPH. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the injectors needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 91,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11447923,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/02/2022","dateComplaintFiled":"01/18/2022","vin":"3vv3b7ax8jm","components":"SUSPENSION","summary":"The car has had 10 safety recalls with one being the suspension. The suspension problem hasn\u2019t been fixed as the car makes a loud clunking noise when driving it. My car has been to Volkswagen twice and they stated that the car was fine and they have no solution for the sound. This really needs to investigated. I googled the noise to see what it was and there are a lot of people that are complaining about this noise. I just bought my car and I\u2019m literally about to trade it in because of this.","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11444797,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/23/2021","dateComplaintFiled":"12/23/2021","vin":"3VV2B7AX4JM","components":"FORWARD COLLISION AVOIDANCE","summary":"The automatic emergency braking activated and slammed on the brakes, for no apparent cause. There were no cars, people, animals around. And luckily, no car was behind mine.  This has happened NUMEROUS times previously, especially when going through roundabouts and downhill. This issue needs to be addressed by VW. I have mentioned it to service at a VW dealer, and they just tell you to turn off the front brake assist, but that is not a solution. Plus, you would have to turn it off EVERY time you start your car.","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11440219,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2019","dateComplaintFiled":"11/12/2021","vin":"3vv2b7ax8jm","components":"FORWARD COLLISION AVOIDANCE","summary":"The contact owns a 2018 Volkswagen Tiguan. The contact stated that while the cruise control was activated with a vehicle in the lane directly next to the vehicle or two lanes over, the Collision Avoidance System would determine that the vehicles were too close and the Crash Imminent Braking System would activate and stop the vehicle. The issue most recently occurred while driving 70 MPH causing the contact to aggressively depress the accelerator pedal. The contact took the vehicle to the dealer who informed him that there was no malfunction detected. The contact spoke to the manufacturer who informed him that the issue was known however, there was no recall on the VIN for the failure. The approximate failure mileage was 20,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11438382,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2019","dateComplaintFiled":"10/27/2021","vin":"3VV2B7AX2JM","components":"ENGINE","summary":"During the life of a 48 month lease, the EPC and emissions control module failed four times, placing the vehicle out of service for at least 40-days total. When these components failed, a message popped up stating there was a 4000 RPM max. The ability to accelerate was immediately lost, and actually the vehicle not let me exceed 2000 RPMs. I had to pull over and restart the engine in order to continue my journey. This was extremely hazardous.","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11438387,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2021","dateComplaintFiled":"10/27/2021","vin":"3VV2B7AX2JM","components":"SERVICE BRAKES","summary":"The vehicle has had multiple issues with uneven and premature wearing of the brakes. Brake shop determined it was possibly the result of defective calipers. The inside and outside pads wore completely differently on every axle. Brakes wore out prematurely at 35k. I am suspicious that this also may have been caused by the forward collision warning system's proclivity to errantly activate, thus forcefully slamming on the brakes.","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11438385,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2021","dateComplaintFiled":"10/27/2021","vin":"3VV2B7AX2JM","components":"STEERING,FORWARD COLLISION AVOIDANCE","summary":"My VW Tiguan was out of alignment, as happens to every car. Unfortunately, the VW Dealership informed me that I cannot get a simple alignment for $100 because VW requires calibration of the Adaptive Cruise Control any time an alignment is done. I could not find this anywhere in the Owner's Manual, nor are there any other warnings on the car or in any paperwork I signed. The VW dealership wanted an additional $400.00 (for a total exceeding $500) to provide both services. I am concerned about this 1) because VW does not communicate that this is a limitation of the ACC system, and 2) while an alignment should be the customer's responsibility to pay for, calibrating the ACC system should not. Anyone could go get an alignment done at a tire or brake shop for about $100 - what happens if they try to use their ACC afterwards and an accident happens? VW should cover ACC calibration as part of the limited warranty, and clearly warn customers not to perform one service without the other.","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11438386,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2017","dateComplaintFiled":"10/27/2021","vin":"3VV2B7AX2JM","components":"FORWARD COLLISION AVOIDANCE","summary":"This vehicle's forward collision warning system is inaccurate and dangerous. It is very prone to errant activation. At least once a month, the vehicle's collision system would detect objects that were not there (often, when there was no traffic and also no roadway barriers like guardrails). These activations would result in the vehicle slamming on it's breaks, which culminated in warped brakes and premature wear on the vehicle. It was also hazardous to any vehicles driving behind me, as well as occupants of the vehicle - due to sudden jarring. My local VW dealer acknowledged this is a common problem with no solution, and not worth doing diagnostics on.","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11438390,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2019","dateComplaintFiled":"10/27/2021","vin":"3VV2B7AX2JM","components":"ENGINE,FUEL/PROPULSION SYSTEM","summary":"This vehicle has significant, but intermittent issues with acceleration; it seems mostly when the AC is on or it is cold out (below 40). Vehicle will hesitate, or entirely not respond, to the gas pedal. When this occurs, acceleration is even less predictable (and slower) than a diesel truck. When it does not occur, the acceleration was zippy and fast. Unfortunately, this erratic lag is extremely dangerous - especially when attempting to merge on the highway. I can step on the gas repeatedly and nothing happens, but then the car will accelerate in a manner which feels out of control. Driving in \"sport\" mode seems to prevent this, so I am inclined to think there is an issue with how the vehicle has been programmed - versus a mechanical issue with the engine. I know some \"Eco\" modes tend to make cars less responsive to acceleration (in order to save fuel) but this is extreme.","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11436515,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/12/2021","dateComplaintFiled":"10/12/2021","vin":"3VV2B7AXXJM","components":"VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM","summary":"Like many other people who have complained, the same EPC engine light turning on after the engine stalls while driving. This has happened multiple times while driving on the highway while going 65mph+. The max speed 4000 rpm message comes on the dashboard. The car does not accelerate and pulling over is necessary in order to shut off the car and restart the engine. This is incredibly dangerous and the car\u2019s speed cannot be controlled.","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11435730,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/03/2021","dateComplaintFiled":"10/06/2021","vin":"3vv2b7ax7jm","components":"ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM","summary":"Epc light came on and engine started to stall","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11432150,"manufacturer":"Volkswagen Group of America, Inc.","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"08/11/2021","dateComplaintFiled":"09/08/2021","vin":"3VV1B7AX2JM","components":"AIR BAGS","summary":"I was involved in a head-on collision going 35mph. The airbags failed to deploy. Due to this fact, my leg arms, and shoulder took all the force of the accident causing edema and bursitis to my left shoulder. The car was towed to one of State Farm\u2019s Collison centers where it was inspected. There were no warnings or symptoms prior to total failure of the system.","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11427528,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/02/2021","dateComplaintFiled":"08/02/2021","vin":"3vv2b7ax7jm","components":"STRUCTURE","summary":"Driving down the Highway with my kids in the car and the sunroof shattered. No was around driving near me, nothing was hit, no other damage on my vehicle. the sunroof just exploded with my 4 children in the car. Now Im 1,000 miles away from home.","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11425649,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/19/2021","dateComplaintFiled":"07/20/2021","vin":"3vv0b7ax2jm","components":"FUEL/PROPULSION SYSTEM","summary":"Like many other complaints, for the second time now an error appeared having to do with 40000 RPM. Acceleration is impossible and the car shakes. We had this replaced for the first time in 2019 on our model year 2018 Tiguan and now need it replaced again.   The car is undriveable, unsafe for its passengers and others on the roadway when it suddenly decelerates and won't resume speed. Both times this happened on the highway.   There was no advance warning lamp or messages prior to the failure.","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11418588,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/25/2021","dateComplaintFiled":"05/26/2021","vin":"3VV3B7AX1JM","components":"STEERING","summary":"The contact owns a 2018 Volkswagen Tiguan. The contact stated while reversing out of the driveway, the rack and pinion fractured while steering the vehicle. There was no warning light illuminated. Due to the failure, the contact had the vehicle towed to the local dealer. The contact was informed that the bolt had fractured inside the rack and pinion. The contact called the manufacturer but was unable to reach a representative. The vehicle was not yet repaired and remained in the possession of the dealer. The failure mileage was approximately 65,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11418182,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/20/2021","dateComplaintFiled":"05/22/2021","vin":"3VV4B7AX5JM","components":"SERVICE BRAKES","summary":"\u2022 Vehicle purchased new \u2022 First brake service \u2022 Mileage: 46,700  Over a 1-week period, I noticed an increasing grinding noise at driver side front wheel.   I suspected brakes.  Took vehicle to VW dealership who performed an inspection then reported (first explanation) that unknown material/debris had worked its way between rotor and pad resulting in significant wear & scoring of driver front rotor.  Dealership advised replacement of all 4 rotors and pads ($ 1,700+)!  When I questioned the replacement of ALL brakes, I was told (2nd explanation) the debris in the driver front brake had reduced braking efficiency such that the passenger front  brake had to compensate, which subsequently resulted in excessive pad and rotor wear/scoring at that site.  Okay, but then why the rear?  I was told (3rd explanation), that due to the decreased braking efficiency of BOTH front brakes, the rear brakes had to compensate and that the rear pads were at 5mm, and the rear rotors were warped beyond specifications.    I requested all parts be retained for my inspection.    Upon my later inspection, I saw that one pad from EACH side of the respective front calipers was substantially worn beyond the other pad.  I was told (4th explanation) the caliper pins may not have had sufficient lubrication thus one (inner) side of EACH front caliper was getting hung up - thus the excessive wear to only the inner pad on EACH front brake.  Similarly, the inner side of each rotor showed substantially more wear and \u201cdeep grooving\u201d.  Despite the clear evidence of caliper malfunction, warranty coverage declined - EVEN THOUGH the full factory warranty was still in full effect!  Outcome:  Paid for all new rotors & pads (no other feasible option).  Service manager recommended returning after 5000 miles to verify proper function of calipers.  But Service Manager advised that if the caliper issue IS found, at that time, \u201c(T)he calipers may need replacement manufacturer\u2019s warranty may apply.\u201d","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11402727,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/06/2020","dateComplaintFiled":"03/13/2021","vin":"3VV387AXXJM","components":"UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE","summary":"I WAS DRIVING WITH A FRIEND IN CAR DOING SPEED LIMIT AND ALL OF OF SUDDEN THE RED VEHICLE ACCIDENT IMAGE CAME ON THE CAR SHUDDERED AND THE AUTO BRAKES CAME ON THIS WAS THE SECOND TIME IT HAS HAPPENED MY FRIEND FREAKED OUT    I BOT IT IN SEPT 18 AND IT HAPPENED A COUPLE MONTHS AFTER THAT I IMMEDIATELY CALLED VW","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11400272,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2020","dateComplaintFiled":"03/10/2021","vin":"3VV1B7AX9JM","components":"POWER TRAIN,ENGINE","summary":"WE HAVE SAME ISSUE WITH OUR 2018 TIGUAN AS MANY OTHER PEOPLE OUT THERE. AFTER OUR FIRST OIL CHANGE WE HAD ENGINE OIL LIGHT CAME ON.  DID NOT REPORTED TO DEALER TILL AFTER SECOND OIL CHANGE. THEY CHECKED FOR POSSIBLE LEAKS AND PUT US ON OIL CONSUMPTION TEST FOR LITTLE OVER 600 MILES. THEY COULDN'T FIND ANYTHING AND TOLD US TO KEEP EYE ON IT.  WE ARE ON 3RD OIL LIGHT SO, THEY NOW PUT US ON SECOND OIL CONSUMPTION TEST.  I OWNED MANY VW INCLUDING 2019 JETTA WE BOUGHT FOR MY SON AND NEVER HAD ANY ISSUES WITH BURNING OIL.   I READ MANY COMPLAINTS AND ISSUES ABOUT BURNING OIL ON VW ENGINES, SO I REACHED OUT TO SOMEONE THAT I KNOW AND SPECIALIZED IN EUROPEAN CARS.   I ASKED MY FRIEND AND MULTIPLE MECHANICS AND THEY TOLD ME THAT THIS IS NOT NORMAL AND THAT IT WILL GET WORSE WERE IT WILL BURN MORE OIL. I WAS ALSO INFORMED THAT VW KNOWS THAT THEY HAVE ISSUES WITH THESE ENGINES,SOMETHING WITH BAD CYLINDER SEALS AND THEY CANNOT FIGURE IT OUT FOR LAST 12 YEARS HOW TO FIX IT AND WOULD NOT ADMIT IT.  I GUESS THIS DOESN'T HAPPENS WITH EVERY CAR, BUT WHEN IT HAPPENS THEY TELL CUSTOMERS THAT IS NORMAL.  THIS IS BS AND SOMEONE NEEDS TO DO SOMETHING ABOUT IT.   NO ONE FROM SERVICE DEPARTMENT HAVE NOT TOLD ME ANYTHING SO FAR AND I HOPE AFTER SECOND OIL CONSUMPTION TEST THAT THEY DO NOT COME TO ME A SAY IT. THAT WOULD BE BAD. WE HAVE SERVICE REPORT WHEN WE BROUGHT A CAR FOR FIRST TIME WE REPORTED THIS ISSUE AND THERE IS NOTHING STATING THAT THIS IS NORMAL FOR ENGINE TO CONSUME( BURN) OIL. IF THIS IS A NORMAL WITH THEIR ENGINES THEY SHOULD INFORM AND EDUCATE THEIR CUSTOMERS WHEN THEY ARE BUYING THIS CAR TO KEEP EYE ON OIL AND KEEP ADDING AFTER CERTAIN MILES.   NOT EVERY CAR HAS THIS ISSUE, IT IS CASE BY CASE AND THAT IS WHAT TELLS ME THAT THIS IS NOT NORMAL.   WE WERE THINKING TO KEEP THIS CAR BUT NOW AFTER WHAT I LEARNED WILL NEVER GET ANOTHER VW.   PLEASE HELP..","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11394623,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/15/2021","dateComplaintFiled":"02/04/2021","vin":"3VV2B7AX1JM","components":"SEAT BELTS","summary":"TL* THE CONTACT'S DAUGHTER OWNS A 2018 VOLKSWAGEN TIGUAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V724000 (SEAT BELTS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. A DEALER WAS NOT CONTACTED. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11389966,"manufacturer":"Volkswagen Group of America, Inc.","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"01/21/2021","dateComplaintFiled":"01/26/2021","vin":"3VV1B7AX9JM","components":"AIR BAGS","summary":"MY NAME IS [XXX] AND I WAS A CAR ACCIDENT ON THURSDAY, JANUARY 21, 2021 A VEHICLE HIT ME.  I WAS IN MOTION HEADING STRAIGHT AND THE OTHER CAR FAILED THE RIGHT AWAY AND HIT ME ON THE DRIVERS SIDE.  MY AIRBAGS DID NOT DEPLOY.  I'M WONDERING IF THERE WAS RECALL OR IF ANYONE ELSE HAS HAD THIS ISSUE?    INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).  *TR","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11389911,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2020","dateComplaintFiled":"01/25/2021","vin":"3VV5B7AX3JM","components":"UNKNOWN OR OTHER,BACK OVER PREVENTION","summary":"I'VE BEEN HAVING ISSUES WITH THE REVERSE CAMERA AND THE INFOTAINMENT DISPLAY. THIS HAPPENS 70% OF THE TIME BUT WHEN I PUT THE CAR INTO REVERSE, THE SCREEN WILL GO BLACK WITH A POP UP SAYING \"THE PARKPILOT IS CURRENTLY NOT AVAILABLE\". THIS HAPPENS RANDOMLY, SOMETIMES WHEN I LEAVE HOME THE REVERSE CAMERA WORKS FINE, BUT WHEN I TRY TO PARK SOMEWHERE AT MY DESTINATION THE ISSUE APPEARS. SOMETIMES AN IMAGE FROM THE RVC WILL APPEAR FOR A SPLIT SECOND THEN CUT OUT TO BLACK WITH THE POPUP OF THE PARK PILOT NOT BEING AVAILABLE. I DON'T THE HAVE PARK ASSIST FEATURE AVAILABLE ON THE MODEL I'VE PURCHASED, SO I'M NOT SURE  WHY THE CAR EVEN THINKS I HAVE \"PARK PILOT\". THE ISSUE \"FIXES\" ITSELF WHEN I'VE LEFT THE CAR ON OFF FOR A COUPLE OF MINUTES BUT THE ISSUE WILL REAPPEAR AGAIN SOONER OR LATER. IT'S AN ONGOING PROBLEM AND I'VE TAKEN MY CAR INTO THE DEALERSHIP TIME AND TIME AGAIN WITH NO RESOLUTION. I PURCHASED THIS CAR BECAUSE I THOUGHT THIS WAS A GREAT SAFETY FEATURE AND NOW I CAN'T EVEN USE IT BECAUSE IT DOES NOT WORK.","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11385693,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/28/2020","dateComplaintFiled":"12/30/2020","vin":"3VV3B7AX3JM","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"MY FRONT ASSIST FUNCTION MALFUNCTIONED. I WAS DRIVING AT A SPEED OF 50MPH AND THE CAR CAME TO AN IMMEDIATE STOP. THE SEAT BELT RESTRAINTS ALMOST CHOKED ME, AND THE SUDDEN STOP JARRED  ME. THERE WAS NOTHING IN THE FRONT OF ME WHEN THIS HAPPENED. I'VE BEEN TERRIFIED EVERY SINCE IT HAPPENED. IT HAPPENED TWICE BEFORE, BUT THIS THIRD TIME WAS THE WORST. THE NEXT MORNING I CONTACTED VW, AND TOOK MY CAR IN. THEY TEST DROVE MY CAR. I WAS TOLD THEY DIDN'T FIND ANYTHING WRONG, AND TO COME PICK UP MY VEHICLE. I EXPRESSED TO THEM THAT SOMETHING DEFINITELY WAS WRONG. I SUGGESTED THEM DO MORE DIAGNOSTICS, BUT THEY DID NOT. I CALLED CORPORATE AND NOTHING HAS BEEN DONE. THEY DID DOCUMENT MY CLAIM AND GAVE ME A CLAIM NUMBER. IN THE MEANTIME I STARTED DOING SOME INVESTIGATIONS. THERE IS A CLASS ACTION LAWSUIT INVESTIGATION GOING ON. I ALSO FOUND A YOUTUBE VIDEO OF THIS INCIDENT HAPPENING ON ANOTHER VEHICLE.","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11373599,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/07/2020","dateComplaintFiled":"11/07/2020","vin":"3VV4B7AX4JM","components":"SEAT BELTS","summary":"SEATBELT LIGHT COMES ON AND DINGS EVEN WHEN SEATBELTS ARE LOCKED IN. MY CAR HAS 5500 MILES ON IT. I'M SCARED MY SEATBELTS WON'T WORK IN AN ACCIDENT. THE LIGHT CONTINUES TO COME ON AND I'M SCARED TO DRIVE MY CAR. IS THIS A SOFTWARE ISSUE OR SEATBELT CONNECTION?","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11366975,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/27/2020","dateComplaintFiled":"10/29/2020","vin":"3VV3B7AX3JM","components":"VEHICLE SPEED CONTROL","summary":"THE CAR DOES NOT ACCELERATE FROM A STOP ESPECIALLY ON HOT DAYS AFTER BEING IN STOP AND GO TRAFFIC.  I STEP ON THE GAS AND LITERALLY NOTHING HAPPENS.  THE ENGINE DOESN'T REV AND THE CAR DOES NOT ADVANCE.  I CAN PUSH THE GAS PEDAL MULTIPLE TIMES BEFORE IT FINALLY ACCELERATES AND THEN IT DOES IT IN AN OUT OF CONTROL MANNER.  I HAVE HAD TO SIT THROUGH A FULL CYCLE OF A LIGHT BEFORE IT HAS STARTED.  I HAVE BROUGHT IT TO A DEALERSHIP MULTIPLE TIMES WITH THIS COMPLAINT, BUT EVERY TIME THEY ARE UNABLE TO GET IT TO FAIL.  I BROUGHT IT IN FOR A RECALL AND THE PROBLEM WAS MADE WORSE AND NOT BETTER.  THE CAR IS NOT SAFE.  THE ISSUE BEGAN WITHIN 6 MONTHS OF PURCHASE AND WHILE IT ISN'T CONSTANT, IT HAS BEEN A REPEATED PROBLEM FOR THE PAST 2 YEARS.","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11361342,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/11/2020","dateComplaintFiled":"09/27/2020","vin":"3VV0B7AX3JM","components":"UNKNOWN OR OTHER","summary":"SINCE I PURCHASED  THIS CAR IN JUNE 2018 I HAVE NOTICED AND REPORTED CONCERNS ABOUT THE TRANSMISSION FEELING LIKE IT WAS SLIPPING WHILE DRIVING.  WITHIN THE LAST TWO MONTHS, THERE APPEARS TO BE AN ELECTRICAL ISSUE THAT IS MAKING VARIOUS INDICATOR LIGHTS TO COME ON.  MOST CONCERNING AND UNSAFE ON 9/11/20 THROUGH 9/15/20, MY CAR STALLED RANDOMLY 8 TIMES.  NO ISSUE COULD BE DIAGNOSED BY THE DEALER, HOWEVER ON 9/16, THERE WAS A RECALL.  AFTER THE RECALL WAS FIXED ON 9/19/20,  I GOT AN ALERT THAT THE 'TRANSMISSION IS IN EMERGENCY MODE', I RETURNED TO THE DEALER AND WAS TOLD I NEEDED A NEW GEARSHIFT.  I AM TERRIFIED THAT THE CAR WILL RANDOMLY STALK AGAIN AND HAVE HAD NO ASSURANCE THAT IT WILL NOT AS VW NEVER IDENTIFIED AN ISSUE THAT CAUSED THE STALLING.","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11354844,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/13/2020","dateComplaintFiled":"09/14/2020","vin":"3VV3B7AX3JM","components":"UNKNOWN OR OTHER","summary":"CAR FALSELY READS ANOTHER CAR OR OBSTACLE IN FRONT AND BRAKES UNEXPECTEDLY","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11352943,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2019","dateComplaintFiled":"09/03/2020","vin":"3VV3B7AX2JM","components":"FUEL/PROPULSION SYSTEM","summary":"THE VEHICLE SIGNIFICANTLY HESITATES WHEN ACCELERATING FROM A STOP OR OCCASINGLY SURGES UNDER HEAVIER THROTTLE PRESSURE WHILE TRYING TO ACCELERATE ONTO THE HIGHWAY. YOU HAVE TO PUSH THE GAS ALL THE WAY TO FLOOR TO GET A RESPONSE FROM THE VEHICLE FROM A DEAD STOP. THE VEHICLE WILL START TO GO THEN ACT LIKE IT IS GOING TO STALL THEN START TO MOVE. IT IS VERY CONCERNING WHEN TRYING TO PULL INTO TRAFFIC. THIS HAS BEEN AN ISSUE SINCE THE VEHICLE WAS PURCHASED IN 2018, BUT THE ISSUE SEEMS TO BE GETTING WORSE AS THE VEHICLE GETS MORE MILEAGE. I BEGAN RESEARCHING THE ISSUE ONLINE AND THIS SEEMS TO BE A COMMON ISSUE. PLEASE SEE LINK:    HTTPS://M.CARCOMPLAINTS.COM/VOLKSWAGEN/TIGUAN/2018/FUEL_SYSTEM/FUEL_PROPULSION_SYSTEM.SHTML","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11352716,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/31/2020","dateComplaintFiled":"09/02/2020","vin":"3VV4B7AXXJM","components":"ENGINE","summary":"I GOT A NEW JOB WITH A SIGNIFICANT RAISE AND WAS SO HAPPY I REWARDED MYSELF WITH A BRAND NEW 2018 VW TIGUAN (SEL PREMIUM R-LINE). BESIDES SOME SEEMINGLY INCONSISTENT HESITATION WHEN TAKING OFF FROM START, THE CAR HAS A GREAT RIDE, THE STEERING IS GERMAN AND LIKE NO OTHER. THE ADAPTIVE CRUISE CONTROL SAVES ME SO MUCH STRESS ON MY 40 MINUTES DRIVE INTO WORK. SOUND GREAT RIGHT? WELL, IT WAS, UNTIL....I GOT MY FIRST OIL CHANGED ON TIME, LIKE I SHOULD, THEN AT ~14,500 MILES IN MAY 2020, MY LOW OIL LEVEL LIGHT CAME ON. I CHECKED THAT THERE WERE NO VISIBLE OIL LEAKS IN THE DRIVEWAY OR UNDER THE CAR, THERE WEREN'T. I CALLED THE DEALER TO CONFIRM I WASN'T NUTS AND THAT MY OIL WAS CHANGED ~4,000 MILES AGO. THEY SAID I SHOULD ADD OIL, THAT IT'S NORMAL FOR VOLKSWAGEN'S TO BURN THROUGH A LOT OF OIL. SO I ASKED WHAT TYPE OF OIL WAS USED IN THE CAR SO I COULD BUY THE SAME TYPE. THIS WAS VERY ALARMING THAT I WAS ADDING OIL TO A CARE WITH ONLY ~14,500 MILES. I THOUGHT, OKAY, MAYBE THEY DIDN'T ACTUALLY CHANGE MY OIL, MAYBE IT'S A FLUKE. SO I ADDED THE OIL AND THE LOW OIL LEVEL LIGHT TURNED OFF, SO I PROCEEDED DRIVING IT AS NORMAL. NOW, I'VE BEEN WORKING FROM HOME DUE TO COVID-19 SO I'VE BEEN DRIVING VERY MINIMALLY. I PUT ~1000 MILES ON THE CAR SINCE ADDED OIL AND THE LOW OIL LIGHT CAME ON AGAIN ON 8/28/2020. I PARKED THE CAR AND CALLED AND MADE A SERVICE APPOINTMENT AT THE DEALERSHIP. I DIDN'T DRIVE IT ALL ALL OVER THE WEEKEND, THEN TOOK IT IN ON 8/31/2020. THE SERVICE GUY CHECKING ME IN TOLD ME \"VW CONSIDERS IT ACCEPTABLE FOR THEIR CARS TO BURN THROUGH A QUART OF OIL EVERY 1,000 MILES.\" YOU HAVE TO BE KIDDING ME. THIS CAR DOESN'T EVEN HAVE 16,000 MILES ON IT YET. THIS IS NOT OKAY AND NOT NORMAL. SO HERE I SIT ON 9/2/2020. THE DEALERSHIP STILL HAS MY TIGUAN AND ARE RUNNING WHAT THEY SAY IS A NEW SERIES OF TESTS TO CHECK WHAT COULD BE CAUSING THE CAR TO BURN OIL.","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11352719,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/15/2020","dateComplaintFiled":"09/02/2020","vin":"3VV4B7AXXJM","components":"ENGINE","summary":"BOUGHT A BRAND NEW 2018 VW TIGUAN (SEL PREMIUM R-LINE). BESIDES SOME SEEMINGLY INCONSISTENT HESITATION WHEN TAKING OFF FROM START, THE CAR HAS A GREAT RIDE, THE STEERING IS GERMAN AND LIKE NO OTHER. THE ADAPTIVE CRUISE CONTROL SAVES ME SO MUCH STRESS ON MY 40 MINUTES DRIVE INTO WORK. SOUND GREAT RIGHT? WELL, IT WAS, UNTIL....I GOT MY FIRST OIL CHANGED ON TIME, LIKE I SHOULD, THEN AT ~14,500 MILES IN MAY 2020, MY LOW OIL LEVEL LIGHT CAME ON. I CHECKED THAT THERE WERE NO VISIBLE OIL LEAKS IN THE DRIVEWAY OR UNDER THE CAR, THERE WEREN'T. I CALLED THE DEALER TO CONFIRM I WASN'T NUTS AND THAT MY OIL WAS CHANGED ~4,000 MILES AGO. THEY SAID I SHOULD ADD OIL, THAT IT'S NORMAL FOR VOLKSWAGEN'S TO BURN THROUGH A LOT OF OIL. SO I ASKED WHAT TYPE OF OIL WAS USED IN THE CAR SO I COULD BUY THE SAME TYPE. THIS WAS VERY ALARMING THAT I WAS ADDING OIL TO A CARE WITH ONLY ~14,500 MILES. I THOUGHT, OKAY, MAYBE THEY DIDN'T ACTUALLY CHANGE MY OIL, MAYBE IT'S A FLUKE. SO I ADDED THE OIL AND THE LOW OIL LEVEL LIGHT TURNED OFF, SO I PROCEEDED DRIVING IT AS NORMAL. NOW, I'VE BEEN WORKING FROM HOME DUE TO COVID-19 SO I'VE BEEN DRIVING VERY MINIMALLY. I PUT ~1000 MILES ON THE CAR SINCE ADDED OIL AND THE LOW OIL LIGHT CAME ON AGAIN ON 8/28/2020. I PARKED THE CAR AND CALLED AND MADE A SERVICE APPOINTMENT AT THE DEALERSHIP. I DIDN'T DRIVE IT ALL ALL OVER THE WEEKEND, THEN TOOK IT IN ON 8/31/2020. THE SERVICE GUY CHECKING ME IN TOLD ME \"VW CONSIDERS IT ACCEPTABLE FOR THEIR CARS TO BURN THROUGH A QUART OF OIL EVERY 1,000 MILES.\" YOU HAVE TO BE KIDDING ME. THIS CAR DOESN'T EVEN HAVE 16,000 MILES ON IT YET. THIS IS NOT OKAY AND NOT NORMAL. SO HERE I SIT ON 9/2/2020. THE DEALERSHIP STILL HAS MY TIGUAN AND ARE RUNNING WHAT THEY SAY IS A NEW SERIES OF TESTS TO CHECK WHAT COULD BE CAUSING THE CAR TO BURN OIL. I'LL PROVIDE AN UPDATE AS SOON AS I SPEAK WITH THEM.","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11351323,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/23/2020","dateComplaintFiled":"08/26/2020","vin":"3VV3B7AX3JM","components":"SERVICE BRAKES","summary":"WHEN IN MOTION, IN THE CITY,  CAR HAD APPLIED BRAKES AUTOMATICALLY UNEXPECTEDLY, WITHOUT A REASON, WITHOUT CARS OR OBSTRUCTIONS ON FRONT. IT HAS HAPPENED 3 OR 4 TIMES AT SPEEDS LESS THAN 40 MPH.","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11331645,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/05/2019","dateComplaintFiled":"06/30/2020","vin":"3VV1B7AX7JM","components":"POWER TRAIN","summary":"WHEN VEHICLE IS IN A COLD STATE, IE NOT DRIVEN FOR SEVERAL HOURS OR OVERNIGHT. TEMPERATURE BETWEEN 45 TO 60 DEGREES. WHEN THE VEHICLE IS TURNED ON, AND SHIFTED INTO DRIVE, THE TRANSMISSION HAS A LONG DELAY IN ACCELERATION. IT TAKES THE CAR 5 MINUTES OF DRIVING BEFORE THIS DELAY GOES AWAY. I LEFT HOME AND WANTED TO MAKE A LEFT TURN ONTO A MAJOR STREET BUT THE VEHICLE WOULD NOT ACCELERATE IMMEDIATELY, IT'S OCCURRED SEVERAL TIMES.","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11329226,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/14/2020","dateComplaintFiled":"06/16/2020","vin":"3VV1B7AX4JM","components":"POWER TRAIN,ENGINE","summary":"THIS VEHICLE HAS AN ERRATIC AND OFTEN SEVERE HESITATION WHEN ACCELERATING, WHICH MAKES IT EXTREMELY DANGEROUS TO DRIVE ON THE HIGHWAY AS THE DRIVER CAN NOT GAUGE THE RATE AT WHICH THE CAR WILL SPEED UP. IT HAPPENS LESS FREQUENTLY WHEN DRIVING UNDER 40 MILES AN HOUR ON A CITY STREET BUT IS UNPREDICTABLE AT SPEEDS ABOVE THIS. I'VE BEEN DRIVING FOR OVER 25 YEARS AND THIS IS THE FIRST VEHICLE IN WHICH I'VE EXPERIENCE THIS UNEVEN LAG. I'VE ALSO EXPERIENCE ISSUES WITH THE AUTO START/STOP FUNCTION, WHEN THE VEHICLE IS STOPPED ON AN INCLINE AT RED LIGHTS IT HAS FAILED TO RESTART, REQUIRING A MANUAL RESTART (PUT IN PARK AND RESTART ENGINE). THIS VEHICLE DOES NOT SEEM SAFE. THE MOST RECENT OCCURRENCE OF THE ACCELERATION LAG WAS JUNE 14, 2020, BUT IT HAD OCCURRED REGULARLY SINCE I PURCHASED THE VEHICLE FROM THE DEALERSHIP IN JANUARY 2020.  *TR","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11326053,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/12/2020","dateComplaintFiled":"05/26/2020","vin":"3VV4B7AX7JM","components":"SUSPENSION","summary":"TL* THE CONTACT OWNS A 2018 VOLKSWAGEN TIGUAN. THE CONTACT STATED THAT WHILE DRIVING AT 10 MPH, HE HEARD AN ABNORMAL HIGH PITCH SOUND COMING FROM HIS VEHICLE. THE CONTACT ATTEMPTED TO MOVE THE VEHICLE AND THE VEHICLE STALLED WITHOUT WARNING WHILE ATTEMPTING TO REVERSE. THE CONTACT HAD THE VEHICLE TOWED TO AN INDEPENDENT MECHANIC WHERE THE VEHICLE WAS DIAGNOSED WITH A DISLOCATED LOWER BALL JOINT ON THE FRONT PASSENGER'S SIDE SUSPENSION. THE VEHICLE WAS THEN INITIALLY TOWED TO THREE COUNTY VOLKSWAGEN (701 RIVERSIDE AVE, LYNDHURST, NJ 07071) WHERE THE VEHICLE WAS DIAGNOSED. PRIOR TO THE FAILURE, WHILE MAKING A LEFT TURN, THE CONTACT SCRAPED THE SIDE OF THE CURB WITH BOTH PASSENGER'S SIDE TIRES. THE CONTACT TOOK THE VEHICLE TO HUDSON VALLEY VOLKSWAGEN WHERE THEY PERFORMED AN ALIGNMENT ON THE VEHICLE HOWEVER, THE MECHANIC WAS UNABLE GET A PERFECT ALIGNMENT. THE MECHANIC INFORMED THE CONTAC THAT IT APPEARED THAT AN UNNAMED PART OF THE VEHICLE WAS BENT BUT THAT THE BEND COULD NOT BE LOCATED. THE CONTACT WAS GIVEN AN ESTIMATE TO HAVE A DIAGNOSTIC PERFORMED HOWEVER, THE CONTACT DECLINED THE DIAGNOSTIC. THE CONTACT WAS ASSURED BY THE DEALER THAT THE VEHICLE WAS SAFE TO DRIVE. UPON FURTHER INVESTIGATION, THE CONTACT BECAME AWARE OF NHTSA CAMPAIGN NUMBER: 18V324000 (SUSPENSION) WHICH HE LINKED TO THE FAILURE. THE CONTACT HAD THE VEHICLE TOWED TO GENSINGER VOLKSWAGEN (842 VALLEY RD, CLIFTON, NJ 07013) WHERE THE VEHICLE HAD YET TO BE REPAIRED OR DIAGNOSED. THE MANUFACTURER HAD BEEN NOTIFIED OF THE FAILURE AND THEY AGREED WITH THE INITIAL DEALER THAT THE FAILURE WAS RELATED TO THE INCIDENT THAT OCCURRED ON HIS VEHICLE SIX MONTHS PRIOR TO THE BALL JOINT FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 20,700.","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11325328,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/20/2020","dateComplaintFiled":"05/20/2020","vin":"3VV1B7AX8JM","components":"SERVICE BRAKES","summary":"BACK CALIPERS GETTING STUCK AND CAUSED PREMATURE WEARING OF BRAKE PADS AND ROTORS. HAD TO REPLACE ONE SIDE WHILE THE OTHER WAS FINE BECAUSE PISTON WAS STUCK OUT AND CAUSED DAMAGE. *TR","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11325030,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/16/2020","dateComplaintFiled":"05/18/2020","vin":"3VV3B7AXXJM","components":"SUSPENSION,WHEELS,UNKNOWN OR OTHER","summary":"THE CAR HAS HAD A DISTINCT NOISE WHEN DRIVING. I COMPLAINED EVERY TIME WE WERE IN AND FINALLY JUNE OF 2019 I WAS TOLD IT WAS THE ALIGNMENT AFTER I HAD REPEATEDLY TOLD THEM IT WAS THE WHEEL BEARINGS. AFTER PAYING FOR A NEW ALIGNMENT I WAS TOLD THAT YES THE WHEEL BEARINGS NEEDED TO BE CHANGED AND THAT BECAUSE OF ALL OF THE ISSUES MY TIRES NEEDED TO BE REPLACED AS WELL. I HAD THAT DONE, A MONTH LATER I WENT IN FOR AN OIL CHANGE AND THEY TOLD ME I NEEDED ANOTHER ALIGNMENT! I TOLD THEM IT WAS JUST DONE! THEY ASSURED ME THAT I WOULD BE TAKEN CARE OF. IF IT WAS ACTUALLY DONE, I WILL NEVER KNOW. EVEN AFTER ALL OF THIS THE CAR STARTED MAKING THE NOISE AGAIN! I DON'T HAVE TIME TO GO BACK AND FORTH. I FINALLY GOT FED UP AND WENT IN ON A SATURDAY. THE TECHNICIAN LOOKED AT THE CAR FROM THE OUTSIDE AND TOOK A 0.2 MILE TEST DRIVE WITH ME IN THE CAR AND TOLD ME THAT THE ALIGNMENT IN THE BACK IS BAD AND HAS CAUSED SEVERE CUPPING ON MY BACK TIRES. SAYING I NEED ANOTHER ALIGNMENT AND MORE NEW TIRES! I HAVE HAD THIS CAR LESS THAN 2 YEARS AND IF IT ISN'T THE ALIGNMENT, THE TIRES, THE WHEEL BEARINGS, IT'S THE SUN ROOF WHICH HAS FLOODED THE BACK OF MY CAR 3 WEEKS OF OWNING IT AND NOW HASN'T CONSTANT RECALLS. AS WELL AS RECALLS TO FIX THE RECALLS. THIS CAR IS A COMPLETE DEFINITION OF A LEMON! THE TECHNICIAN ADMITTED THE THIS MODEL HAS LOTS OF PROBLEMS. I'VE ALWAYS OWNED USED CARS THIS IS MY FIRST NEW CAR OFF THE LOT AND I HAVE NEVER HAD SO MANY PROBLEMS WITH A CAR. PLEASE HELP!  *TR","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11320877,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/05/2020","dateComplaintFiled":"04/11/2020","vin":"3VV2B7AX4JM","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM","summary":"LIKE MANY OTHER COMPLAINTS I HAVE READ, AN ERROR APPEARS SAYING THE ENGINE HAD EXCEEDED 4000RPM, WHEN IT DOES NOT. THEN THE CAR DROPS DOWN TO 10 MPH AND WILL NOT EXCEED. THE CAR SHAKES UNCONTROLLABLY. THE CAR IS 28 MONTHS OLD AND HAS BEEN HAVING THESE ISSUES SINCE 6 MONTHS IN. THE CAR HAS BEEN AT VOLKWAGEN DEALERSHIPS FOR 3-4 WEEKS AT A TIME 4 TIMES ALREADY FOR THE SAME ISSUES. I HAVE FILED MULTIPLE COMPLAINTS WITH VOLKSWAGEN AND THEY HAVE DONE NOTHING TO RECTIFY THIS DANGEROUS SITUATION.","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11319180,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/07/2020","dateComplaintFiled":"03/24/2020","vin":"3VV2B7AX5JM","components":"POWER TRAIN,ELECTRICAL SYSTEM,ENGINE","summary":"WHEN ACCELERATING, ENGINE DOES NOT RESPOND ACCORDINGLY. ENGINE HESITATES TO ACCELERATE AND WILL STAY IN THE LOW RPMS DESPITE THE PEDAL BEING FULL PUSHED IN. AFTER A FEW SECONDS(MAYBE 15-30SEC), IT WILL RAPIDLY ACCELERATE CORRESPONDING TO WHERE THE PEDAL IS. THIS CONSTANTLY HAPPENS, IT HAS OCCURRED EVER SINCE I PURCHASED THE VEHICLE 1 YEAR AGO. I CANNOT TELL IF IT IS AN ISSUE WITH THE ENGINE, THE TRANSMISSION, OR THE ELECTRICAL COMPONENTS BETWEEN THE 2. IT MAKES TRYING TO MERGE ONTO A HIGHWAY, ACCELERATE INTO ANOTHER LANE, OR TURN ONTO A STREET VERY DANGEROUS AS I CANNOT BE CERTAIN WHEN IT WILL ACCELERATE. THIS ISSUE OCCURS IN ALL MODES (ECO, NORMAL, SPORT). I HAVE TAKEN THIS TO A DEALERSHIP ONCE BUT THEY SAID THEY COULDN'T FIND ANYTHING WRONG WITH IT.    ADDITIONALLY, THERE IS AN ISSUE WITH THE SIDE PASSENGER SEATBELT SENSOR. IT KEEPS GOING OFF IF I HAVE MY PHONE CHARGING SITTING ON TOP OF IT OR IF I REST MY HAND ON THE SEAT.","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11318745,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/19/2020","dateComplaintFiled":"03/19/2020","vin":"3VV1B7AX3JM","components":"POWER TRAIN","summary":"I WAS DRIVING THROUGH NEIGHBOR AND NOTICED CAR WAS RUNNING ROUGH AND SHIFTING HARD. I GOT IT TO 70 MPH AND RED EXCLAMATION POINT AND EPC LIGHT CAME ON. THE MESSAGE WAS 'ENGINE REACHED MAX RPM OF 4,000'. I LOST ALL POWER AND COULD NOT GET THE CAR TO GO OVER 50 MPH","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11318746,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2020","dateComplaintFiled":"03/19/2020","vin":"3VV1B7AX3JM","components":"POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE","summary":"MY CAR HESITATES WHEN ACCELERATING AT A COMPLETE STOP. I PRESS THE ACCELERATOR TO PULL INTO TRAFFIC AND IT SEEMS THE CAR JUST DOESN'T WANT TO GO! THIS MAKES IT VERY DANGEROUS TO DRIVE PERIOD. IT TAKES A FEW SECONDS FOR THE CAR TO 'WAKE UP' AND FINALLY ACCELERATE.","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11317113,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/06/2020","dateComplaintFiled":"03/09/2020","vin":"3VV1B7AX3JM","components":"ENGINE,FUEL/PROPULSION SYSTEM","summary":"WHILE DRIVING ON THE HIGHWAY, AT HIGHWAY SPEED (70MPH), AN ERROR APPEARED SAYING THE ENGINE HAD EXCEEDED 4000RPM, WHICH IT HADN'T, AND THEN IT SHUT OFF FOR \"SAFETY\". WE LOST THE POWER STEERING AND BRAKES AT 70MPH. WE WERE ABLE TO GET OFF THE ROAD, STOP AND RESTART THE CAR AND PROCEED HOME. THIS HAPPENED THREE TIMES. THE CAR IS NOW AT THE DEALER. THE CAR IS 18 MONTHS OLD WITH 20K MILES.","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11315731,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2020","dateComplaintFiled":"03/02/2020","vin":"3VV2B7AX9JM","components":"SEAT BELTS,STRUCTURE","summary":"LEAKING FROM PANORAMIC MOONROOF,WATER COMING FROM PIPE DRAINE TUBES AND DRIPPING INTO BACK INTO SEATBELTS COMPARTMENT THAT FREEZE SEATBELTS DURING COLD WEATHER AND I CAN NOT PULL SEATBELTS OUT TO BUCKLE UP. ALSO AT THE SAME TIME WATER COMING INTO TRUNK MAKING AREA WHERE WIRING SISTEM GOING THROUGH ALL WET .VW DEALER FIXED IT ONCE BY  AND IT HAPPEND SECOND TIME AGAIN.MY CAR IS IN THE SHOP NOW AND THIS PROBLEM WILL JUST KEEP GOING ON IN MY OPINION FOREVER UNTIL CAR EVENTUALLY  DIE BECAUSE OF WATER GOING ONTO WIRING .","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11307251,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2020","dateComplaintFiled":"02/05/2020","vin":"3VV1B7AX5JM","components":"ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),ENGINE","summary":"I BOUGHT A CAR FROM VW SOUTH ORLANDO 7 MONTH AGO AND SINCE THAN I HAD A LOT OF ISSUE WITH THE CAR ENGINE LIGHT WAS GOING ON AND OFF I BEEN THEIR LIKE 5 TIMES NOW AND JUST PISSING ME OFF I WANT A REPLACEMENT CAR","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11302975,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/02/2018","dateComplaintFiled":"01/30/2020","vin":"3VV2B7AX6JM","components":"EXTERIOR LIGHTING","summary":"TL* THE CONTACT OWNS A 2018 VOLKSWAGEN TIGUAN. THE CONTACT STATED THAT THE EXTERIOR LIGHTS ARE TOO SENSITIVE AND COME ON WITH SHADOWS AND ANGER DRIVER'S IN FRONT OF THE CONTACT. FOR DRIVER'S FOLLOWING THE CONTACT IT COULD APPEAR AS IF THE VEHICLE WAS APPLYING THE BRAKES. (MASTRIA VOLKSWAGEN OF RAYNHAM 1619 NEW STATE HWY, RAYNHAM, MA 02767, (508) 802-9555) STATED THAT THE LIGHTS OPERATED AS DESIGNED AND COULD NOT BE CHANGED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 50.","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11302747,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/13/2019","dateComplaintFiled":"01/29/2020","vin":"3VV2B7AX2JM","components":"STRUCTURE","summary":"TL* THE CONTACT OWNS A 2018 VOLKSWAGEN TIGUAN. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 65 MPH IN INCLEMENT WEATHER, THE FRONTAL COLLISION WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO (VOLKSWAGEN OF DOWNTOWN CHICAGO, LOCATED AT 1111 N. CLARK ST, CHICAGO, IL 60610), TO BE DIAGNOSED. THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11296841,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/16/2019","dateComplaintFiled":"01/03/2020","vin":"3VV2B7AX6JM","components":"SERVICE BRAKES,ENGINE","summary":"I PURCHASED THE CAR BRAND NEW IAT THE END OF 2018. AT THE END OF 2019 THE CAR NOW NEEDS NEW BRAKES AND HAS LESS THAN 19,000 MILES. THE CAR SHAKES WHEN YOU BREAK. THE DEALERSHIP STATED USUALLY BRAKES AND ROTORS LAST 30,000 AND CITED \"COMMON CAUSES\" FOR NEEDING NEW BREAKS. THE DEALERSHIP STATED THEY WOULD COVER LABOR AT GOOD WILL TO REPLACE BRAKES AND ROTORS AND THEN CAME BACK THAT WOULD COVER 60% AND PROVIDED ME 3 DIFFERENT AMOUNTS FOR A TOTAL.     ADDITIONALLY, IN DECEMBER 2019, THE CHECK ENGINE LIGHT CAME ON AFTER DRIVING THROUGH A DANGEROUS INTERSECTION TURNING LEFT THE CAR STARTED TO STUTTER AND WAS SHAKING, AFTER THEY REVIEWED IT, THEY STATED THAT THE CAR HAD \"MISFIRED\" AND NOT ALL 4 ENGINES STARTED AT THE SAME TIME, ONLY 3 OF THE ENGINES DID.     I AM REQUESTING THAT THE CAR BE REVIEWED FOR COMPLIANCE AND SAFETY REGARDING THE BRAKES AND ENGINE. ADDITIONALLY, I AM REQUESTING THAT VOLKSWAGEN COVER THE COST AND LABOR OF REPLACING BRAKES AND ROTORS.","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11292544,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/31/2019","dateComplaintFiled":"01/02/2020","vin":"3VV2B7AX0JM","components":"STEERING,ENGINE","summary":"AFTER FUELING UP AT A GAS STATION THE 2018 TIGUAN WOULD NOT START. IT WAS DEAD. STATIONARY AT THE FUEL PUMP. WARNING LIGHTS CAME ON THE DASH TO INDICATE STEERING COLUMN FAILURE. NO SYMPTOMS, THE CAR WOULD NOT TRY TO START OR BEGIN TO START. JUST ERRORS ON DASH. CAR IS ONLY 1 YEAR OLD WITH LESS THAN 10K MILES ON IT. DEALER ASKED TECHNICIAN TO JUMP CAR. NO CHANGE.  CAR HAD TO BE TOWED TO DEALER. DEALER INDICATED A NEW STEERING COLUMN NEEDED TO BE ORDERED AND INSTALLED AND THAT IT WAS VERY ODD TO HAVE FAILED. QUICK RESEARCH SHOWS THIS HAPPENS ALL THE TIME ON VWS. HOW CAN A PART LIKE THIS FAIL IN LESS THAN 10K MILES?","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11292232,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":2,"numberOfDeaths":0,"dateOfIncident":"12/24/2019","dateComplaintFiled":"12/31/2019","vin":"3VV2B7AX0JM","components":"UNKNOWN OR OTHER","summary":"DRIVING 65 ON HIGHWAY, PANORAMIC SUNROOF EXPLODED FOR NO REASON.","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11289879,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/11/2019","dateComplaintFiled":"12/18/2019","vin":"3VV2B7AX1JM","components":"ENGINE","summary":"THE CAR HESITATES ONE TO TWO SECONDS FROM A STOP WHEN THE ACCELERATOR PEDAL IS DEPRESSED QUICKLY HALFWAY OR MORE AS YOU WOULD DO TO MERGE QUICKLY INTO FAST MOVING TRAFFIC. THE PROBLEM CAN ALSO BE DUPLICATED WHEN MOVING SLOWLY AROUND 5 MPH. THIS PROBLEM HAS EXISTED SINCE THE BEGINNING BUT NOW SEEMS TO BE GETTING WORSE. I CONSIDER THIS A SAFETY ISSUE SINCE THE CAR DOES NOT RESPOND AS EXPECTED/REQUIRED UNDER ALL CONDITIONS.","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11288361,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/23/2019","dateComplaintFiled":"12/11/2019","vin":"3VV2B7AXXJM","components":"POWER TRAIN,ELECTRICAL SYSTEM,ENGINE","summary":"ON MULTIPLE OCCASIONS, SUBJECT VEHICLE DISPLAYED CHECK ENGINE LIGHT AND EPC LIGHT AT RANDOM INTERVALS, CAUSING CAR TO UNEXPECTEDLY BE LIMITED TO 4,000 RPM AND UNABLE TO ACCELERATE PAST 40MPH. AS A RESULT, THIS PUT DRIVER IN EXTREMELY UNSAFE SITUATIONS AND ENDANGERED SAFETY OF PASSENGERS AND FELLOW DRIVERS, PARTICULARLY ON HIGHWAY. FIRST ENCOUNTERED  AT 34,000 MILES ON ODOMETER. PERSISTED THROUGH 41,000 MILES.    SECONDS BEFORE ERROR IS ENCOUNTERED, VEHICLE WOULD RUN ROUGH AND UNDERGO ROUGH SHIFTS.  IN ADDITION, VEHICLE ALSO SUFFERED WITH SLUGGISH ACCELERATION FROM STOP.    VEHICLE TAKEN TO SERVICE CENTER MULTIPLE OCCASIONS.  ON FIRST ENCOUNTER, TECHNICIAN INSTRUCTED SIMPLY TO RESET VEHICLE. WHEN TAKEN SECOND TIME, CODE P0203 INJECTOR SHORT CIRCUIT CYL 3 WAS DIAGNOSED AND ENGINE HARNESS REPLACED. HOWEVER, ISSUE CONTINUED. WHEN TAKEN THIRD TIME, INJECTOR HARNESS REPLACED.","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11282651,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2019","dateComplaintFiled":"11/27/2019","vin":"3VV3B7AX0JM","components":"VEHICLE SPEED CONTROL,ENGINE","summary":"IT TAKES A SCARY AMOUNT OF TIME FOR THE CAR TO SPEED UP WHEN ACCELERATING. THE RPM MODULE SHOWS THE ACCELERATION BUT THE VEHICLE DOESN'T ACTUALLY SPEED UP TO MATCH IT. THIS IS A SAFETY ISSUE ESPECIALLY WHEN MERGING ON TO THE FREEWAY. AN ACCIDENT IS BOUND TO HAPPEN AS I AM NOT ABLE TO CONTROL THE SPEED OF THE ON COMING CARS AND AM UNABLE TO GET MY CAR UP TO SPEED TO MATCH THE OTHERS.    ALSO, THE CAR RANDOMLY SHUTS DOWN WHEN STOPPED, A MESSAGE SAYING PLEASE START ENGINE MANUALLY POPS UP. THIS IS ALSO A SAFETY CONCERN AND IS BOUND TO CAUSE AN ACCIDENT AS IT HAPPENS A FEW TIMES A MONTH.     A FEW MONTHS AGO MY CAR TURNED OFF WHEN I STOPPED AT THE RED LIGHT, A CAR WAS EXITING THE FREEWAY AS THE LIGHT HAD TURNED GREEN SO THEY KEPT THEIR HIGH SPEED, I QUICKLY TURNED MY HAZARD LIGHTS ON AND THE CAR HAD TO SWERVE TO THE RIGHT LANE TO AVOID REAR ENDING ME.","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11278701,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/31/2019","dateComplaintFiled":"11/07/2019","vin":"3VV2B7AX3JM","components":"POWER TRAIN,ENGINE","summary":"SEVERE HESITATION WHEN TRYING TO ACCELERATE, MOST NOTICEABLE FROM A FULL OR NEAR STOP. PULLING OUT QUICKLY INTO MOVING TRAFFIC OFTEN RESULTS IN MOMENTS OF NO ACCELERATION AT ALL. IT CAN BE FRIGHTENING AND POTENTIALLY DANGEROUS. A QUICK GOOGLE SEARCH FOR \"TIGUAN HESITATION\" BRINGS UP MANY COMPLAINTS ABOUT THIS ISSUE. DEALER IS AWARE BUT SAYS THERE IS NOTHING THAT CAN BE DO AS IT IS THE NATURE OF THE TRANSMISSION AND ENGINE. VW AMERICA SAYS THANK YOU FOR THE FEEDBACK AND THEY WILL \"KEEP AN EYE OUT FOR TRENDS AND REPORT AS NEEDED.\" I BELIEVE THAT IF NOT CORRECTED THIS ISSUE WILL RESULT SERIOUS ACCIDENTS AND INJURIES. THE DATE BELOW IS THE LAST TIME I EXPERIENCED THE ISSUE BUT HAS HAPPENED MANY TIMES SINCE LEASING THE CAR THIS PAST JANUARY 2019.","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11278000,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2019","dateComplaintFiled":"11/04/2019","vin":"3VV5B7AX2JM","components":"VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM","summary":"THE CAR GETS FILLED WITH STRONG ODOR OF GASOLINE INSIDE THE CABIN AND I WAS LOOSING GAS AT A RAPID RATE IN ADDITION THE CAR WAS LOOSING SPEED. THERE IS ALSO THE PROBLEM WITH THE STO-START SYSTEM, ONCE THE CAR WAS AT A STOP, THE CAR WOULD NOT TURN OVER AND START AGAIN. IT WOULD GET STUCKTRYING TO TURN ON AND AT THE SAME TIME I WAS LOOSING GASOLINE. I HAD TO REMOVE ALL PASSENGERS FROM THE VEHICLE INCLUDING MY ONE MONTH GRAND SON DUE TO THE STRONG ODOR OF GASOLINE. THIS INCIDENTS OCCURED SEVERAL TIMES DURING THE WEEKEND OF NOVEMBER 1 THROUGH NOVEMBER 4TH WHEN I DROPPED OFF THE VEHICLE AT THE DEALERSHIP.","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11271701,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2019","dateComplaintFiled":"10/28/2019","vin":"3VV2B7AX9JM","components":"ELECTRICAL SYSTEM","summary":"TL* THE CONTACT OWNS A 2018 VOLKSWAGEN TIGUAN. THE CONTACT STATED THAT THE OUTSIDE TEMPERATURE SENSOR WAS NOT OPERATING PROPERLY. THE CONTACT STATED THAT THE VEHICLE DISPLAYED IMPROPER TEMPERATURE READINGS AND THE SENSOR ALSO CONTROLLED THE VEHICLE'S COOLING FANS. THE FANS OPERATED INDEPENDENTLY DUE TO THE OUTSIDE SENSOR. THE CONTACT TOOK THE VEHICLE TO DICK HANNAH VOLKSWAGEN OF PORTLAND (12345 E BURNSIDE ST, PORTLAND, OR 97233, (503) 622-9507) WHERE THE PART WAS REPLACED; HOWEVER, THE FAILURE CONTINUED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 20,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11270813,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/12/2019","dateComplaintFiled":"10/24/2019","vin":"3VV2B7AX8JM","components":"ELECTRICAL SYSTEM,AIR BAGS","summary":"NOTHING BUT PROBLEMS WITH MY SISTER'S LEASED 2018 TIGUAN.... REPEATED SERVICE CALLS...CONSTANTLY IN THE SHOP...CURRENTLY A WHOPPING 10 RECALLS...AIRBAG NOT WORKING... NO HELP FROM VOLKSWAGEN..CALLED CUSTOMER SERVICE...PUSHED NUMBER AS DIRECTED... NOTHING! COULDNT SPEAK TO A HUMAN BEING...TRIED CHAT OPTION ON FACEBOOK...NO REPLY! NOTHING IN THIS CAR WORKS PROPERLY.  ASKED TO BE LET OUT OF LEASE... APPARENTLY NOT POSSIBLE UNLESS IT HAS THE SAME EXACT ISSUE 3 TIMES!! MY CAR HAS HAD ISSUES IN MULTIPLE AREAS REPEATEDLY BUT NOT SPECIFICALLY MEETING LEMON LAW STANDARDS.  $400 PAYMENT AND NO HELP. SHE WILL NEVER BUY A VOLKSWAGEN AGAIN AND I WILL MAKE SURE TO TELL EVERYONE I KNOW TO AVOID VOLKSWAGEN AT ALL COST! MAY HAVE TO SPEAK TO A LAWYER I GUESS.","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11269068,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/16/2019","dateComplaintFiled":"10/16/2019","vin":"3VV2B7AX2JM","components":"ELECTRICAL SYSTEM,AIR BAGS","summary":"LEAKING SUNROOF DRAIN CAUSES THE COMPUTER TO MULFUNCTION AND REPORT MULTIPLE CAR ISSUES, LIKE:    FAULT: ELECTRONIC PARKING BRAKE  ERROR: ABS/ELECTRONIC STABILIZATION CONTROL (ESC)  ERROR: AIRBAG    THIS HAPPENS EVERY TIME THERE IS A HEAVY RAIN","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11268708,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/10/2019","dateComplaintFiled":"10/15/2019","vin":"3VV3B7AX3JM","components":"UNKNOWN OR OTHER","summary":"WATER LEAKS FROM SUNROOF AND DOORS. WATER FROM THE ROOF LANDS OF START ENGINE BUTTON. FLOORS FLOODED WITH WATER MAKES FOOT SLIPPERY.","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11267090,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/07/2019","dateComplaintFiled":"10/08/2019","vin":"3VV3B7AX1JM","components":"POWER TRAIN,ENGINE","summary":"DRIVING AT 42-45 MPH ON A 0% SLOPE. CAR INITIALLY MAINTAINING ABOUT 1,300 RPM. WITHOUT CHANGING SPEED, PRESSURE ON THE ACCELERATOR, OR INCLINE OF THE ROAD, TRANSMISSION WOULD SHIFT DOWN BY 3-4 GEARS RESULTING IN A JUMP IN THE RPM UP TO ABOUT 3,200. VEHICLE WOULD CYCLE THROUGH THE DOWN SHIFTING AND THE JUMP IN RPM, AND THEN SHIFTING BACK UP TO LOWER THE RPM BACK TO NORMAL. WITHIN 1.2 MILES, CAR CYCLED THROUGH THIS THREE TIMES, AND THAT WAS WHAT I COULD CAPTURE ON VIDEO! IT CONTINUED FOR 15-20 MILES BEFORE I COULD GET IT TO A VOLKSWAGEN DEALERSHIP. FINALLY, THE ENGINE TEMPERATURE GAUGE SHOT UP AND SAT ABOUT MAXIMUM VALUE FOR ABOUT 3 SECONDS AND THEN FELL BACK DOWN TO DEAD CENTER (NORMAL OPERATING TEMP). AT THAT POINT, I WAS ALREADY ON MY WAY TO VW TO DROP IT OFF. ABOUT 1 MILE FROM THE DEALERSHIP, I GOT THE \"CHECK COOLANT! SEE OWNER'S MANUAL.\" ALERT ON MY DASH EVEN THOUGH THE TEMP GAUGE WAS NORMAL AT THAT TIME. FINALLY GOT TO VW AND WAS TOLD THE TRANSMISSION THING WAS NORMAL (\"THEY LIKE TO HUNT A LOT\"). I DON'T BELIEVE THAT FOR A SECOND. AFTER 18,000 MILES, I WOULD NOT ALL OF THE SUDDEN REALIZE THE TRANSMISSION DOING THAT. SHIFTING BY ONE OR TWO GEARS IS PROBABLY NORMAL FOR A DSG, AND I'M SURE THAT HAS BEEN HAPPENING ALL ALONG - BUT IT IS SO SMALL THAT I DON'T NOTICE THE CHANGE. WHEN A CAR SHIFT DOWN BY 4 GEARS WITHIN 1-2 SECONDS AND THE CAR LUNGES FORWARD AS THE RPM SHOOT UP TO MAINTAIN THE SPEED, THAT IS SOMETHING THAT ISN'T NORMAL. CURRENTLY VEHICLE IS STILL IN THE SHOP. WILL LIKELY NEED A NEW WATER PUMP, COOLANT RESERVOIR, WIRE HARNESS (DUE TO COOLANT MIGRATION). THEY ALSO THINK THERE MAY BE TRANSMISSION FLUID INSIDE THE COOLANT RESERVOIR, BUT ARE STILL TRYING TO TELL ME THAT THE SHIFTING PROBLEM IS \"NORMAL\"...  I'M TIRED OF DEALING WITH VOLKSWAGEN AND THEIR SHIFTY SERVICE DEPARTMENT AND PROCEDURES AND CAN'T WAIT TO GET RID OF THIS CAR.","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11265812,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/18/2018","dateComplaintFiled":"10/03/2019","vin":"3VV2B7AX6JM","components":"POWER TRAIN","summary":"THERE IS AN INITIAL HESITATION FROM A STOPPED POSITION THAT COULD LEAD TO AN ACCIDENT WHEN PULLING OUT INTO TRAFFIC.","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11265828,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/26/2017","dateComplaintFiled":"10/03/2019","vin":"3VV2B7AX3JM","components":"POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE","summary":"CARS RESPONSE TO DRIVER ACCELERATOR INPUTS IS HESITANT AND ERRATIC. CAR MOTION IS UNPREDICTABLY WHEN ACCELERATING FROM STAND STILL. THE PERFORMANCE IS NOT PREDICTABLE AND VERY WITHOUT APPARENT EXTERNAL ENVIRONMENTAL FACTORS.  UNPREDICTABLE PERFORMANCE ENDANGERS CAR OCCUPANTS WHILE ENTERING TRAFFIC.  THE BEHAVIOR HAS BEEN DETERMINED BY DEALER AS NORMAL AGAINST OTHER 2018 MODELS BUT IS DIFFERENT AGAINST 2019.  VW US HAS NOT RETURNED INQUIRY REQUESTS.","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11265290,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/21/2019","dateComplaintFiled":"10/01/2019","vin":"3VV3B7AX5JM","components":"UNKNOWN OR OTHER","summary":"PANORAMIC SUNROOF DEFECTIVE AND CAUSED MAJOR LEAKAGE OF WATER INTO VEHICLE. IN ADDITION, IT SEEMS LIKE CHEMICALS POSSIBILITY FROM WINDSHIELD FLUID LEAKING INSIDE VEHICLE. THIS RESULTED ON BLACK MOLD TO DEVELOP THROUGHOUT THE VEHICLE. ALL CARPETS REPLACED ON MY VEHICLE; HOWEVER, EXTREME FOUL CHEMICAL ODOR CONTINUES IN THE INTERIOR AND MAKES IT DIFFICULT TO BREATH.  THE DEALER HAS MY VEHICLE FOR MORE THAN 9 DAYS AND STILL NO RESOLUTION. ISSUE STARTED WITH LESS THAN 1 YEAR OF OWNERSHIP OF THIS BRAND NEW CAR. EVEN WHEN VEHICLE IS PARKED ON MY DRIVEWAY WITH WINDOWS CLOSED YOU CAN SMELL THE CHEMICAL ODOR AROUND THE VEHICLE. FIRST OCCURRENCE REPORTED ON 7/3/19 AND NO RESOLUTION. SECOND OCCURRENCE: 9/21/19 AND STILL ONGOING","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11257279,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/21/2019","dateComplaintFiled":"09/23/2019","vin":"3VV0B7AX3JM","components":"POWER TRAIN,AIR BAGS,SEAT BELTS","summary":"I AM HAVING SEVERAL PROBLEMS WITH MY TIGUAN.    THE PASSENGER SEAT DETECTION SENSOR IS VERY SENSITIVE. I CAN PLACE MY PHONE OR SOMETHING VERY LIGHT ON THE SEAT AND MY CAR AUTOMATICALLY STARTS TO CHIME AND THE PASSENGER AIRBAG IS TURNED ON. THIS COULD BE A SAFETY HAZARD IN THE ACCIDENT IF NO PASSENGER IS PRESENT.    THE OTHER ISSUE I HAVE WITH THIS CAR IS THE ACCELERATION IS INCONSISTENT. SOMETIMES I CAN HIT THE ACCELERATOR AND THE CAR FLIES, OTHER TIMES, THE CAR STUTTERS AND HAS SOME LAG.","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11256060,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/16/2019","dateComplaintFiled":"09/17/2019","vin":"3VV4B7AX7JM","components":"POWER TRAIN,VEHICLE SPEED CONTROL","summary":"CAR HESITATES ERRATICALLY AND UNPREDICTABLY WHEN ACCELERATING.  IT'S MOST NOTICEABLY FROM A DEAD STOP, BUT ALSO AT SPEED AS WELL.  SOMETIMES THE CAR ACCELERATES FINE, BUT OTHER TIMES, WHEN ATTEMPTING TO ACCELERATE FROM A STOP TO CROSS A STREET IN BUSY TRAFFIC, THE CAR WILL JUST SIT UNRESPONSIVE FOR SECONDS AND BARELY ACCELERATE.    THE UNPREDICTABLENESS OF THE ACCELERATION BEHAVIOR IS DANGEROUS AND AN ACCIDENT WAITING TO HAPPEN.  THIS BEHAVIOR HAS BEEN PRESENT SINCE THE CAR HAS BEEN PURCHASED TO PRESENT.  WHILE THE HESITATION IS INCONSISTENT, IT IS OFTEN AND COMMON.","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11256087,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/17/2019","dateComplaintFiled":"09/17/2019","vin":"3VV2B7AX0JM","components":"SERVICE BRAKES","summary":"ON MULTIPLE OCCASIONS WHILE THE CAR IS MOVING AT A VERY SLOW RATE OF SPEED LESS THAN 5MPH THE EMERGENCY BRAKING WILL ENGAGE FOR NO REASON AT ALL. THIS HAS HAPPENED WHILE STARTING TO PROCEED FORWARD AFTER SITTING AT A RED LIGHT AS WELL AS SLOWLY TURNING INTO A PARKING LOT WITH NO CARS NEAR TO CAUSE THE SYSTEM TO ENGAGE.  LUCKILY NO ONE HAS BEEN INJURED AT THIS POINT, BUT I AM VERY CONCERNED AS TO WHAT MAY HAPPEN IF THE CAR WAS MOVING FASTER.","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11255090,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/11/2019","dateComplaintFiled":"09/12/2019","vin":"3VV2B7AX5JM","components":"POWER TRAIN","summary":"SINCE OWING MY 2018 VW TIGUAN, IT HAS HAD AN INTERMITTENT PROBLEM MOVING FORWARD WHEN I PUSH ON THE THROTTLE FROM A COMPLETE STOP.  SOMETIMES THERE IS A DELAY OF 2 TO 3 SECONDS BEFORE THE CAR MOVES FORWARD.  THIS IS VERY DANGEROUS AND COULD CAUSE AN ACCIDENT.","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11253951,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/12/2019","dateComplaintFiled":"09/08/2019","vin":"3VV4B7AX9JM","components":"STEERING","summary":"I WAS DRIVING ON THE EXPRESSWAY AND SUDDENLY MY CAR STARTED VEERING STRONGLY TO THE LEFT, HEADING ME DIRECTLY TOWARDS THE CONCRETE MEDIAN. I STRUGGLED WITH THE STEERING WHEEL TO CORRECT BACK TO MY LANE BUT ENDED UP MOVING 2 LANES OVER AND ALMOST INTO THE MEDIAN. I WAS ABLE TO MOVE BACK A BIT ONE LANE OVER BUT SEEMED TO HAVE ALMOST NO CONTROL OVER THE STEERING. IT SEEMED THE CAR HAD TAKEN OVER STEERING AND I WAS FIGHTING IT, MOVING SIDE TO SIDE AMONG 3 LANES.  IT WAS TERRIFYING. IT SEEMED TO TAKE SEVERAL MINUTES OF FIGHTING AND TRYING TO REGAIN CONTROL OF STEERING MY CAR WHEN SUDDENLY I WAS ABLE TO STEER AGAIN AND STAY IN MY LANE. WHEN I TOOK MY CAR TO THE DEALERSHIP THEY SAID THE REASON THIS OCCURRED WAS THAT ALL 4 OF THE WHEELS WERE OUT OF ALIGNMENT. THIS MAKES NO SENSE AS I'VE NOT HIT ANY POTHOLES OR ANYTHING THAT COULD CAUSE ONE OR TWO TO BE OUT OF ALIGNMENT, NEVER MIND ALL 4. THEY REALIGNED THE WHEELS AND RESET THE LANE ASSISTANCE. I'VE SINCE TURNED OFF THE LANE ASSISTANCE AS I NO LONGER TRUST THAT FEATURE. TOO BAD SINCE THAT WAS ONE REASON I PURCHASED THAT CAR.","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11245140,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/18/2019","dateComplaintFiled":"08/20/2019","vin":"3VV3B7AX7JM","components":"POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE","summary":"I WAS DRIVING ON INTERSTATE 95 NORTH IN THE FAST LANE ( AT 70 MPH), WHEN THE \"ENGINE EXCEEDS 4000 RPM\" WARNING CAME ON THE DASH BOARD/SYSTEM READ OUT AND THE CAR LOST POWER AND STARTED DECELERATING (TO 40 MPH). I CONTINUED TO PUSH THE GAS PEDAL BUT THE CAR CAME TO A COMPLETE STOP. I PUT ON MY FLASHERS AND RESTARTED THE CAR AND COASTED TO THE SHOULDER. I PUT THE PARK, STOPPED THE CAR AND WAITED AND RESTARTED THE CAR. WE ENTERED THE HIGHWAY AGAIN AND AS I TRIED TO ACCELERATE, THE CAR HESITATED AND DECELERATED AGAIN. THIS TIME I MOVED OVER TO THE RIGHT SHOULDER , STOPPED AND GOT OUT OF THE CAR. MY HUSBAND'S FRIEND WAS IN THE CAR WITH ME AND MY HUSBAND WAS FOLLOWING BEHIND US. I CALLED MY INSURANCE COMPANY AND EXPLAINED TO THEM WHAT WAS HAPPEING WITH THE CAR AND THEY CAME AND TOWED THE CAR TO OURISMAN LAUREL VOKLSWAGON. I LEFT A NOTE AND A KEY IN THE DROP OFF SERVICE BOW AND NOW 24 HOURS LATER I HAVE NOT RECEIVED A CALL FROM ANY SERVICE PERSONNEL. IT SEEMS FROM REVIEWING OTHER COMPLAINTS, THAT SEVERAL PEOPLE (MORE THAN 20) HAVE HAD THE SAME ISSUE.","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11245160,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2018","dateComplaintFiled":"08/20/2019","vin":"3VV5B7AX7JM","components":"STRUCTURE","summary":"THE NEWEST GENERATION VW TIGUAN HAS A B PILLAR ISSUE WHERE THE RIVETS WHERE THE B PILLAR IS WELDED RATTLES. I AM CONCERNED OF THE OVER ALL STRUCTURE OF THE VEHICLE AND HOW IT WOULD WITHSTAND A CAR ACCIDENT.","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11244016,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/14/2019","dateComplaintFiled":"08/14/2019","vin":"3VV3B7AX0JM","components":"SEAT BELTS","summary":"FASTEN SEATBELT CHIMES /INDICATOR ON DISPLAY, NO PASSENGER ON SEAT. WHAT MAKES IT GO OFF IS WHEN I PLACE MY IPHONE ON THE SEAT. BOTH INDICATORS WILL STAY ON UNTIL I TAKE MY PHONE OFF THE SEAT. THIS HAS HAPPENED SEVERAL TIMES, TODAY IS THE LATEST.  THIS MALFUNCTION MAKES ME REAL NERVOUS, I NEVER SEEN A VEHICLE WITH THIS PROBLEM. PLEASE LET ME KNOW WHAT THE NEXT STEP IS.","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11243494,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/13/2019","dateComplaintFiled":"08/13/2019","vin":"3VV2B7AX2JM","components":"ELECTRICAL SYSTEM","summary":"ON NORMAL DRIVING COLLISION LIGHT COME ON AND BRAKES LOCK FOR FEW SECONDS","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11241801,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/17/2019","dateComplaintFiled":"08/05/2019","vin":"3VV3B7AX4JM","components":"ENGINE","summary":"WE PURCHASED 2  2018 VW TIGUAN.  VOLKSWAGEN TIGUAN EXPERIENCE LOSS OF ACCELERATION CREATING A DANGEROUS AND RISKY ENVIRONMENT FOR MY DAUGHTER.  VISITED DEALER FEW TIMES AND THEY TOLD ME PROBLEM CAN NOT IDENTIFIED.  THEY EVEN TAKE CAR FOR OVERNIGHT RIDE AND CANNOT DUPLICATE PROBLEM.  BESIDES LOSS OF ACCELERATION, THERE ARE LOT OF PROBLEMS WITH THE START STOP SYSTEMS WHICH ALSO CAN NOT BE IDENTIFIED.  WHEN THERE WILL BE A FORMAL COMMUNICATION FROM NHTSA REGARDING THIS MATTER ?","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11241294,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2019","dateComplaintFiled":"08/02/2019","vin":"3VV2B7AX0JM","components":"VEHICLE SPEED CONTROL,UNKNOWN OR OTHER","summary":"THE CAR IS HAVING ISSUES ACCELERATING AFTER A COLD/HARD STOP. AT STOP SIGNS, AFTER STOP LIGHTS, THE CAR JERKS AND HAS A HARD TIME GAINING POWER. ON THE HIGH WAY I HAVE ISSUES ACCELERATING. THIS HAS BECOME DANGEROUS AND SCARY, I AM NOT IN CONTROL OF HE ACCELERATION OF MY VEHICLE. I HAVE TAKEN IT TO THE VW DEALER ONE TECH SAID \"TRY PREMIUM GAS\" THE NEXT TECH SAYS, \"NOTHING IS WRONG WITH YOUR CAR\". I AM EXTREMELY DISAPPOINTED AND READY TO CHANGE BRANDS AFTER 10 YEARS OF BEING AVW OWNER. THIS PROBLEM IS PUTTING MY LIFE IN DANGER EVERY DAY THAT I DRIVE IT.","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11233706,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/20/2019","dateComplaintFiled":"07/21/2019","vin":"3VV2B7AX5JM","components":"SERVICE BRAKES","summary":"MY WIFE AND I WERE DRIVING IN OUR TIGUAN WITH OUR 7 MONTH OLD AND 3 YEAR OLD IN THE BACK. WE WERE DRIVING APPROXIMATELY 35-40MPH ON A RESIDENTIAL STREET DURING THE DAY WITH GOOD VISIBILITY. AS WE APPROACHED A METAL PLATE OVER THE ROAD (FOR A ROAD CONSTRUCTION PROJECT) THE TIGUAN'S \"FRONT ASSIST\" SYSTEM CAUSED THE CAR TO NEARLY SKID TO A STOP. THE CAR BEHIND US LUCKILY DID NOT REAR END US BUT HAD WE BEEN GOING FASTER AND THE CAR BEHIND US HAD BEEN FOLLOWING CLOSER, THE OUTCOME WOULD HAVE BEEN MUCH WORSE.  THIS IS A WORRYING PROBLEM BECAUSE THE METAL PLATE WAS NO MORE THAN AN INCH HIGHER THAN THE PAVEMENT AND IS A VERY STANDARD THING TO SEE IN CONSTRUCTION SITES. IT SHOULD NOT HAVE CAUSED THE FRONT ASSIST TO ACTIVATE.","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11231519,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/04/2019","dateComplaintFiled":"07/13/2019","vin":"3VV3B7AX1JM","components":"POWER TRAIN","summary":"9,000 MILES AND 16 MONTHS LATER OF GETTING IT, THE CAR IS FAILING TO GET ENOUGH POWER AFTER FULL STOPS IN RED LIGHTS AND MANDATORY STOPS. SEEMS LIKE THE GEARBOX IS NOT MAKING ON TIME THE DOWNSHIFTING, SOMETIMES TAKING 3 SECONDS TO REACT, IMAGINE THIS IN AN INTERSECTION!  THIS HAS PUT MY FAMILY AND AS I HAVE READ MANY OTHERS TOO. NOW TRYING TO GET VOLKSWAGEN'S SAY ON THIS BUT AFTER READING MANY OPINIONS THIS WILL BE A LONG BATTLE.","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11222220,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/23/2018","dateComplaintFiled":"06/24/2019","vin":"3VV2B7AX7JM","components":"POWER TRAIN","summary":"TRANSMISSION HAS LOUD KNOCKING AND WHINING SOUNDS WHEN ACCELERATING. SLOW TO RESPOND TO POWER DURING PASSING, CHANGING LANES OR ENTERING HIGHWAYS.  DANGEROUS WHILE CROSSING A HIGHWAY FROM A STOP SIGN. TOLD BY SEVERAL VW TECHNICIANS THAT THIS IS \"NORMAL\". HAVE DISCOVERED THAT VW HAD ISSUED A TECHNICAL SERVICE BULLETIN TO ALL ITS DEALERS TO TELL CUSTOMERS WHO COMPLAIN ABOUT THE TRANSMISSION THAT \"THIS IS A NORMAL CONDITION\". HAVE HEARD THE SAME RESPONSE FROM 3 DEALERS. THIS IS A COVER UP TO AVOID A RECALL OF THIS UNPREDICTABLE TRANSMISSION.","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11221425,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/19/2019","dateComplaintFiled":"06/20/2019","vin":"3VV1B7AX3JM","components":"VEHICLE SPEED CONTROL","summary":"TL* THE CONTACT OWNS A 2018 VOLKSWAGEN TIGUAN. THE CONTACT STATED THAT THE VEHICLE FAILED TO RESPOND WHEN ATTEMPTING TO  ACCELERATE. THE CONTACT STATED THAT THE FAILURE OCCURRED EVERY DAY WHILE DRIVING IN TRAFFIC OR MERGING ONTO THE HIGHWAY EVER SINCE THE VEHICLE WAS PURCHASED ON OCTOBER 18, 2018. THE VEHICLE WAS TAKEN TO GUNTHER VOLKSWAGEN (4300 FL-7, COCONUT CREEK, FL 33073) WHERE IT WAS DIAGNOSED THAT THE VEHICLE PERFORMED AS DESIGNED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 7,000. *AS  CONSUMER STATED THE VEHICLE WAS BROUGHT BACK TO THE DEALERSHIP AGAIN A WEEK AGO TODAY. TWO TRANSMISSIONS AND STILL HAVING SERIOUS PROBLEMS. THEY STILL HAVE THE VEHICLE. I DON'T CONSIDER THAT AS DESIGNED TO DRIVE THAT WAY. IT JUST INCREASES WITH PROBLEMS. I WON'T DRIVE IT FOR MY SAFETY AS WELL AS THE DRIVERS OUT THERE. *JB","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11221575,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/19/2019","dateComplaintFiled":"06/20/2019","vin":"NUMBER3VV1B","components":"POWER TRAIN","summary":"WHEN ACCELERATING FROM A STOP IN THE 2018 VW TIGUAN IT HESITATES FOR APPROXIMATELY A FEW SECONDS BEFORE MOVING FORWARD. THIS OCCURS AT ALL TIMES WHEN ACCELERATING INTO THE LOWER GEARS 1-3. ONCE PAST GEARS 1-3 THE VEHICLE OPERATES NORMALLY. THIS IS EXTREMELY DANGEROUS WHEN TRYING TO MERGE WITH TRAFFIC OR PULLING OUT ON THE OPEN ROAD. DURING RESEARCH I HAVE FOUND THIS IS A COMMON PROBLEM WITH VARIOUS YEARS OF THE CAR MODEL AND HAS YET TO BE ADDRESSED BY VW. PLEASE HELP, I FEAR FOR MY FAMILY TO BE IN THIS VEHICLE WHEN THIS OCCURS.","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11220504,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/16/2019","dateComplaintFiled":"06/16/2019","vin":"3VV2B7AX0JM","components":"UNKNOWN OR OTHER","summary":"EXPLODING SUNROOF. TRAVELING DOWN THE FREEWAY AT 50-60 MPH, HEARD A LOUD EXPLOSION AND THE PANORAMIC SUNROOF EXPLODED, SHOWERING GLASS DOWN WITHIN INTERIOR OF CAR.","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11217259,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"06/11/2018","dateComplaintFiled":"06/01/2019","vin":"3VV3B7AX7JM","components":"ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE","summary":"VEHICLE ENGAGES AUTOMATIC BRAKING SYSTEM WITHOUT ANY PROMPTING...NO OTHER VEHICLE ANYWHERE IN SIGHT. IT HAS HAPPENED ON A RURAL TWO LANE ROAD, WITH A FARM ON ONE SIDE AND WOODS ON THE OTHER AND HAS ALSO HAPPENED ON A  4 LANE ROAD WITHIN CITY LIMITS, BUT NO VEHICLE IN FRONT OF ME, BUT ONE TO THE REAR PASSENGER SIDE IN THE LANE HEADING IN THE SAME DIRECTION. EVERY TIME THIS HAPPENS IT BRINGS THE VEHICLE TO A COMPLETE STOP, REGARDLESS OF SPEED. I HAVE EXPERIENCED WHIPLASH ON SEVERAL OCCASIONS, AS WELL AS MY HUSBAND AND MY 7 YEAR OLD DAUGHTER. THE AMOUNT OF FORCE IS SO VIOLENT THAT I WOULD IMAGINE IT IS EQUIVALENT TO BEING HIT BY ANOTHER VEHICLE. I HAD JUST PICKED UP TAKE-OUT ONCE WHEN THIS HAD HAPPENED, AND THE SALSA IN THE TAKEOUT BAG FLEW OFF OF THE BACK SEAT AND THE FORCE CAUSED THE LID TO COME OFF AND SALSA WAS ALL OVER THE 2ND ROW, FRONT ROW, AS WELL AS MYSELF AND WINDSHIELD TO PUT INTO PERSPECTIVE HOW FORCEFUL THIS IS. I FEAR THE DAY THAT IT ENGAGES AND A CAR IS BEHIND ME, BECAUSE IT WILL KILL SOMEONE. WE ONLY DRIVE THIS CAR NOW ONLY IF IT IS ABSOLUTELY NECESSARY AND WE CAN'T MAKE OTHER ARRANGEMENTS.","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11210108,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"05/26/2019","dateComplaintFiled":"05/27/2019","vin":"","components":"SERVICE BRAKES","summary":"DRIVING ON A SATURDAY MORNING TO MY HOME. NO CARS IN FRONT OF ME, BEHIND ME OR IN THE OPPOSITE LANE (2 LANE ROAD). WITHIN 1/4 MILE FROM HOME, THE AUTOMATIC FRONT BRAKE ASSIST WAS ENGAGED. THE VEHICLE HAS BEEN ON THIS EXACT ROAD 100'S OF TIMES AND THIS HAS NEVER HAPPENED. THE GROCERIES IN THE BACK SEAT FLEW TO THE FRONT SEAT AND I EXPERIENCED WHIPLASH. I AM JUST SO GRATEFUL THAT MY CHILDREN WERE NOT IN THE CAR!  IT WAS SCARY AND COMPLETELY UNPROMPTED. I CHECKED THE OWNERS MANUAL AND DISENGAGED THE FRONT ASSIST. I HAVE BEEN A LOYAL VW OWNER FOR 25 YEARS BUT THIS IS SO UNSETTLING!  THE CAR JUST HAD ITS FIRST SERVICE (10,000 MILES) 4 DAYS PRIOR AT A VW DEALERSHIP.","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11208665,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/13/2019","dateComplaintFiled":"05/20/2019","vin":"3VV3B7AX1JM","components":"ENGINE","summary":"AT 2982 MILES ENGINE LIGHT CAME ON START/STOP ERROR WHEN CAR WAS MOVING THERE WAS RPM DROP AND ROUGH ENGINE.. DEALER DIAGNOSED MISFIRE CYLINDER #2 , POURED ADDITIVE IN FUEL, TOLD ME CAR WAS ROAD TESTED INVOICE SHOWS SAME MILEAGE IN AND OUT. AT APPROX. 7400 MILES THE SAME IDENTICAL THING HAPPENED WHEN I WAS DRIVING. THE CAR WAS TOWED TO DEALER MAY 13, 2019. DEALER INFORMED ME MAY 15, 2019 THERE WAS MISFIRE CYLINDER # 2 AND CYLINDER #4. CAR IS STILL AT DEALER AS OF TODAY MAY 2019. THESE MISS FIRES ARE A DRIVING HAZARD, THEY CAUSE RPM TO DROP, CAN CAUSE ENGINE SHUT DOWN LOOSING POWER STEERING AND POWER BRAKES. MISFIRES VERY COMMON ON VW / AUDI 2.0 TSI ENGINES. VW / AUDI STALLING CUSTOMER WITH FIXES THAT DON'T WORK. PLEASE INVESTIGATE.","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11208844,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/20/2019","dateComplaintFiled":"05/20/2019","vin":"3VV2B7AX9JM","components":"ELECTRICAL SYSTEM,ENGINE","summary":"STOP/START FUNCTION ON NEW TIGUAN IS BEHAVING ERRATICALLY. ON A COUPLE OF OCCASIONS, WHEN THE FOOT BRAKE IS APPLIED THE CAR STOPS, BUT WILL NOT START AGAIN WHEN FOOT IS LIFTED OFF THE BRAKE. BRAKE GOES HARD AND WILL NOT DEPRESS. ENGINE HAS TO BE SWITCHED OFF AND ON AGAIN FOR CAR TO MOVE.  MOST RECENT OCCASION HAPPENED WHILE TURNING INTO TRAFFIC, NEEDED TO BACK UP AND COULD NOT. THANKFULLY ONCOMING TRAFFIC WAS JUST BARELY ABLE TO SWERVE AROUND ME.","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11208486,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/18/2019","dateComplaintFiled":"05/19/2019","vin":"","components":"VISIBILITY/WIPER","summary":"VOLKSWAGEN TIGUAN SUNSHADE SNAPPED BACK MAKING LOUD POPPING NOISE RESULTING IN BROKEN SUNSHADE WHILE CAR WAS IN MOTION.","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11208512,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/17/2019","dateComplaintFiled":"05/19/2019","vin":"3VV4B7AX4JM","components":"ELECTRICAL SYSTEM","summary":"IGNITION WAS ON, DOORS LOCKED WITH KEY INSIDE BUT NO ONE WAS IN THE CAR OR LOCKED THE DOORS.","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11207449,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/06/2019","dateComplaintFiled":"05/14/2019","vin":"3VV2B7AX8JM","components":"ENGINE","summary":"CAR ENGINE CUTS OUT  FOR A FEW SECONDS THEN ACCELERATES AFTER COMING TO A COMPLETE STOP","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11206099,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/05/2019","dateComplaintFiled":"05/07/2019","vin":"3VV3B7AXXJM","components":"ELECTRICAL SYSTEM","summary":"TL* THE CONTACT OWNS A 2018 VOLKSWAGEN TIGUAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V467000 (VISIBILITY). THE CONTACT STATED THAT SHE WAS UNABLE TO OPEN THE FRONT DRIVER'S DOOR AND SMELLED A BURNING ODOR. THE CONTACT NOTICED A BLACK SPOT ON THE SUN ROOF AND SMOKE. THE FIRE DEPARTMENT ARRIVED AND BROKE THE DRIVER'S SIDE WINDOW AS FLAMES APPEARED. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND FILED A REPORT. THE VEHICLE WAS TOWED TO AN IMPOUND LOT. THE FAILURE MILEAGE WAS 17,000.  *TR  THE MANUFACTURER WAS NOTIFIED AND THE VEHICLE WAS DIAGNOSED AND RELEASED TO MANUFACTURER.*JB*JB","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11205427,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/23/2019","dateComplaintFiled":"05/03/2019","vin":"3VV0B7AX7JM","components":"STRUCTURE","summary":"BOUGHT THE VEHICLE NEW IN EARLY APRIL 2019, AFTER A COUPLE HUNDRED MILES I NOTICED A SCREECHING/RATTLING NOISE COMING FROM BOTH THE DRIVER'S AND PASSENGER'S SIDE B PILLARS. I TOOK IT BACK THE DEALER FOR A RESOLUTION TO THE ISSUE. THEY HEARD THE NOISE AND SAID THERE IS FIX FOR THE PROBLEM THAT INVOLVES GUTTING THE ENTIRE INTERIOR AND WELDING BAD OR MISSING WELDS ON THE STRUCTURE UP NEAR THE ROOF. I HAVE TWO PROBLEMS WITH THEIR SOLUTION. FIRST, THIS IS A SAFETY ISSUE. WHO KNOWS IF THE ROOF WOULD HOLD UP DURING A ROLLOVER ACCIDENT CONSIDERING THE DEALERSHIP MECHANICS ARE NOT QUALIFIED WELDERS FOR SUCH A CRITICAL APPLICATION. SECOND, THE NOISE IS VERY DISTRACTING WHILE DRIVING. SO I HAVE DECIDE WHETHER OR NOT TO LET THEM TEAR THE ENTIRE INTERIOR OUT OF MY VEHICLE AND LET THEM MAKE SHODDY REPAIR ON MY BRAND NEW VEHICLE OR TAKE A CHANCE ON MY AND MY PASSENGER'S SAFETY. SHAME ON VOLKSWAGEN. THESE VEHICLES SHOULD BE BOUGHT OR REPLACED WITH A 2019 WHICH DOESN'T SEEM TO HAVE THE PROBLEM.","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11205195,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2018","dateComplaintFiled":"05/02/2019","vin":"3VV2B7AX1JM","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING,SEAT BELTS,INTERIOR LIGHTING","summary":"TL* THE CONTACT OWNS A 2018 VOLKSWAGEN TIGUAN. THE CONTACT STATED THAT THE SEAT BELT INDICATOR FLASHED AND A CHIME WAS HEARD EVEN WHEN THE DRIVER'S SEAT BELT WAS SECURED. FLOW VOLKSWAGEN OF CHARLOTTESVILLE (1313 RICHMOND RD, CHARLOTTESVILLE, VA 22911, (434) 296-4147) WAS NOTIFIED SEVERAL TIMES, BUT WAS UNABLE TO REPLICATE THE FAILURE. THE VEHICLE WAS CURRENTLY AT THE DEALER BEING DIAGNOSED. IN ADDITION, THERE WAS A DELAY IN PROVIDING THE PART CONCERNING AN UNKNOWN RECALL FOR THE AMBIENT LIGHTING. THE VEHICLE WAS NOT INCLUDED IN NHTSA ACTION NUMBERS: EA18005 (SEAT BELTS) AND PE18001 (SEAT BELTS); HOWEVER, THE FAILURE WAS RELATED. THE MANUFACTURER WAS NOTIFIED OF THE SEAT BELT FAILURES. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 60. ..*BF*JB","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11197363,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/08/2019","dateComplaintFiled":"04/19/2019","vin":"3VV3B7AX3JM","components":"SERVICE BRAKES, HYDRAULIC","summary":"TL* THE CONTACT OWNS A 2018 VOLKSWAGEN TIGUAN. WHILE FILLING THE TIRES WITH AIR, THE CONTACT NOTICED THAT THE BRAKE ROTORS WERE WORN OUT. THE VEHICLE WAS TAKEN TO RICK CASE VOLKSWAGEN (3520 WESTON RD, WESTON, FL 33331) WHERE IT WAS DIAGNOSED THAT THE BRAKE PADS WERE EATING UP THE BRAKE ROTORS AND THE ROTORS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 6,900.","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11196445,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/13/2019","dateComplaintFiled":"04/15/2019","vin":"3VV3B7AX4JM","components":"POWER TRAIN,ELECTRICAL SYSTEM,ENGINE","summary":"MY WIFE CALLED ME PANICKED BECAUSE HER 2018 VW TIGUAN SEL, WITH 8000 MILES, CUT OUT ON HER WHILE SLOWLY PULLING INTO A BUSY INTERSECTION. SHE DESCRIBED THE PROBLEM AS IF THE CAR LOST COMPLETE POWER FOR A FEW SECONDS, EVEN THOUGH SHE DID NOT HAVE HER FOOT ON THE BREAK AT THE TIME, AND THE CAR WAS NOT ABLE TO ACCELERATE. MY WIFE QUICKLY PUT THE CAR INTO REVERSE, WHERE IT RESPONDED WELL MOVING BACKWARDS, AND THREW ON HER HAZARDS. THE VEHICLE IS LESS THAN 1 YEAR OLD AND SHE IS DEATHLY SCARED OF DRIVING IT NOW.    THE VEHICLE IS A HAZARD! WHEN LOOKING ONLINE FOR SIMILAR POWER TRAIN ISSUES, MANY OTHER CUSTOMERS ARE REPORTING A SIMILAR EXPERIENCE.","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11195980,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2018","dateComplaintFiled":"04/13/2019","vin":"3VV3B7AX9JM","components":"EXTERIOR LIGHTING","summary":"TAKATA RECALL. I GOT A RECALL ON SEPTEMBER OF THE AMBIENT LIGHT BAR AND I HAVE BEEN WAITING TO PUT IT BACK ON OVER A HALF YEAR. WHEN CAN I FINISH THIS？","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11194803,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/17/2019","dateComplaintFiled":"04/08/2019","vin":"3VV5B7AX8JM","components":"UNKNOWN OR OTHER,SERVICE BRAKES","summary":"ON 2/17/2019, MY SISTER & I WERE DRIVING WEST ON SANTA MONICA BLVD. I WAS DRIVING APPROXIMATELY 40-45MPH. IT WAS SLIGHTLY OVERCAST. THERE WERE NO CARS IN FRONT OF US FOR BLOCKS &, LUCKILY, NO CARS BEHIND US. THERE WERE NO BICYCLES OR MOTORCYCLES OR PEDESTRIANS OR ANY OTHER APPARENT 'HAZARD' IN FRONT OR ON EITHER SIDE OF THE CAR. OUT OF NOWHERE, THE CAR'S BRAKES SLAMMED ON, LEAVING US STOPPED IN THE MIDDLE OF SANTA MONICA BLVD. THE DIGITAL COCKPIT WENT BLACK & A RED WARNING LIGHT STARTED FLASHING ACROSS IT. I ASKED MY SISTER TO GRAB THE OWNERS MANUAL TO TRY TO FIGURE OUT WHAT WAS GOING ON. AFTER SHE GRABBED IT, THE VEHICLE STARTED DRIVING AGAIN & SHORTLY AFTER THAT THE DIGITAL COCKPIT WENT BACK TO NORMAL. IT TURNED OUT THE WARNING LIGHT WAS ASSOCIATED WITH THE FRONT ASSIST SYSTEM.  I TOOK MY VEHICLE BACK TO THE DEALERSHIP ON 2/21/2019. ON 4/6/2019, HAVING FIXED NOTHING, THEY FORCED ME TO TAKE MY CAR BACK. THEY PERFORMED A DIAGNOSTIC TEST ON 2/25/2019 THAT MY SISTER & I SAW, BUT THEY ARE REFUSING TO PROVIDE ME A COPY OF. IN THAT DIAGNOSTIC IT DID SHOW THAT THE DISTANCE MONITORING SYSTEM FAILED IN 11/2018. THE FRONT ASSIST DOES NOT SHOW A FAIL OR THAT IT HAS EVER BEEN ACTIVATED. BECAUSE MY DEALERSHIP HAS NOT BEEN ABLE TO 'DUPLICATE' THE MALFUNCTION, I AM BEING TOLD THAT THIS A NORMAL FUNCTION OF THE CAR. VW ALSO WANTED ME TO KEEP A JOURNAL FOR WHEN THIS MALFUNCTION HAPPENS AGAIN - AS I'VE EXPLAINED TO VW & MY DEALERSHIP, THE NEXT TIME THIS HAPPENS THERE COULD BE AN ACCIDENT THAT RESULTS IN INJURY OR DEATH. I WAS STILL FORCED TO TAKE THE CAR BACK.  I AM TOO SCARED TO DRIVE THIS CAR KNOWING THAT THERE IS SOMETHING MALFUNCTIONING WITH THE SENSORS, AUTONOMOUS BRAKING SYSTEM, FRONT ASSIST SYSTEM. I AM EXTREMELY WORRIED ABOUT THE MALFUNCTION CAUSING AN ACCIDENT THAT COULD INJURE MYSELF, MY PASSENGERS, & OTHER PEOPLE ON THE ROADS.","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11194439,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/05/2019","dateComplaintFiled":"04/07/2019","vin":"3VV2B7AX9JM","components":"POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE","summary":"MY VEHICLE DISPLAYED A SIGN STATING THAT THEIR WAS LOW COOLANT. I TOOK IT TO THE DEALER AROUND 14,000 MILES AND THE PCM HAS BEEN DESTROYED. THE ENGINE HASN'T BEEN GETTING COOLANT FOR SOME TIME. ONCE THAT WAS REPLACED MY CAR STOPPED ACCELERATING PROPERLY AND ROGERS REALLY ROUGHLY MAINLY THROUGH GEARS 1-3. IT'S REALLY DANGEROUS IF I NEED TO ACCURATE QUICKLY TO MERGE THE RESPONSE TIME IS OFF AND I HAVE HAD SEVERAL NEAR MISSES. I FLAGGED THIS WITH VW AND THEY ARE REFUSING TO ACKNOWLEDGE THAT THEIR IS AN ISSUE. I WOULD LIKE TO GET THIS RESOLVED BEFORE MYSELF OR OTHERS ARE INJURED.","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11194083,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/29/2018","dateComplaintFiled":"04/05/2019","vin":"3VV0B7AX6JM","components":"ENGINE","summary":"THE VEHICLE HAS SEVERE ACCELERATION PROBLEM, WITH UNEVEN AND UNPREDICTABLE ACCELERATION WHEN STARTING THE VEHICLE FROM A STOP.  THE PROBLEM DEVELOPED AFTER THE VEHICLE WAS 2 WEEKS OLD.  THE VEHICLE WAS TAKEN INTO THE DEALERSHIP AFTER THE CHECK ENGINE LIGHT TURNED ON.  THE DEALERSHIP STATED IT WAS AN ISSUE IN THE SECONDARY AIR SYSTEM, BUT THEY WERE NOT SURE WHAT AND COULD NOT FIX IT AT THAT TIME.  THE CHECK ENGINE LIGHT THEN TURNED OFF.  THE VEHICLE WAS TAKEN IN TO TWO SUBSEQUENT DEALERSHIPS WITH THE SAME ISSUE, BUT THE DEALERSHIP STATED THE CAR WAS REPORTING NO PROBLEM, AND THE CHECK ENGINE LIGHT WAS NOT TURNING ON.  A THIRD DEALERSHIP FOUND A FAULTY VALVE IN THE SECONDARY AIR SYSTEM, DESPITE THE CAR REPORTING NO ISSUES AND THE CHECK ENGINE LIGHT FAILING TO BE LIT.  DESPITE THE REPLACEMENT OF THE PART, THE VEHICLE STILL HAS UNPREDICTABLE AND UNACCEPTABLE ACCELERATION, WHICH POSES A SEVERE SAFETY RISK WHEN PULLING OUT INTO TRAFFIC.  WHEN I EXPECT THE VEHICLE TO ACCELERATE, IT DOES SO AT AN EXTREMELY TEPID PACE, CAUSING TRAFFIC TO NEED TO SLOW RAPIDLY BEHIND THE VEHICLE.  OTHER TIME IT BEGINS TO ACCELERATE NORMALLY, AND THEN STALLS IN ACCELERATION.  THIS AGAIN POSES A SAFETY RISK TO THE DRIVER AND SURROUNDING TRAFFIC.","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11193501,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/30/2019","dateComplaintFiled":"04/02/2019","vin":"3VV2B7AXXJM","components":"FUEL/PROPULSION SYSTEM","summary":"AS STARTING THE VEHICLE, THE FUEL LINE CAME OFF AND FUEL SPRAYED ALL OVER,  THE FIRE DEPARTMENT HAD TO COME, TO MAKE SURE IT WAS SAFE ENOUGH TO TOW. THE VEHICLE HAD BEEN PARKED FOR 2 TO 3 HOURS BEFORE ATTEMPTING TO START","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11193502,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/02/2019","dateComplaintFiled":"04/02/2019","vin":"3VV4B7AX7JM","components":"POWER TRAIN,ENGINE","summary":"WHEN ACCELERATING. IT FEELS LIKE THE MOTOR IS VIBRATING TOO MUCH LIKE IT'S GOING TO RIP ITSELF OUT. THE CAR HAS ONLY 3K MILES. IT'S BEEN ADDRESSED TO VOLKSWAGEN! MOTOR MOUNTS ARE OK AND TRANSMISSION MOUNT IS GOOD AS TOLD BY DEALER. THIS OCCURS EVERY TIME THE CAR IS ACCELERATING FROM A STANDSTILL","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11192453,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/24/2019","dateComplaintFiled":"03/29/2019","vin":"3VV3B7AX3JM","components":"POWER TRAIN,ELECTRICAL SYSTEM","summary":"WHEN PRESSING PEDAL FROM A STOPPED POSITION  TO ACCELERATE THE VEHICLE THERE IS EITHER A LAG IN RESPONSE OR NO RESPONSE CAUSING THE VEHICLE NOT TO MOVE WHEN GOING FROM A STOPPED POSITION TO MOVING ACTION INTO TRAFFIC.  THIS HAS BEEN NOTED AT RANDOM MOMENTS, MORE NOTICEABLY WHEN VEHICLE IS FIRST TURNED ON. HOWEVER, IT HAS HAPPENED COUNTLESS TIMES WHEN VEHICLE HAS BEEN DRIVEN FOR SEVERAL MILES. THIS LACK OF ACCELERATOR RESPONSE PUTS MY FAMILY AND I INTO A VERY DANGEROUS SITUATION.","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11192506,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/11/2019","dateComplaintFiled":"03/29/2019","vin":"3VV2B7AX3JM","components":"ELECTRICAL SYSTEM,SERVICE BRAKES","summary":"FRONTAL BRAKE ASSIST IS ENGAGING WITHOUT NECESSITY.      ONE INCIDENT OCCURRED SLOWING DRIVING THROUGH AN EMPTY PARKING GARAGE WHILE SLOWLY FOLLOWING ANOTHER CAR ABOUT A CAR LENGTH AHEAD.  MY DASH WARNING LIGHTS TURNED ON AND THE VEHICLE STOPPED.     SECOND INCIDENT OCCURRED AS I WAS APPROACHING A CAR THAT HAD BEEN STOPPED IN MY LANE ON A CITY STREET, GOING SAME DIRECTION AND IN PROCESS OF MAKING A LEFT TURN.  THOUGH THE CAR AHEAD WAS ALREADY TURNING AND 2 LENGTHS AWAY, MY CAR'S DASH WARNING LIGHTS LIT AND THE CAR BEGAN TO APPLY THE BRAKES BUT DID NOT COMPLETELY STOP.","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11183226,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/27/2019","dateComplaintFiled":"02/28/2019","vin":"3VV2B7AX4JM","components":"FUEL/PROPULSION SYSTEM","summary":"INTERMITTENT LOSS OF POWER (NOT STALLING) DURING NORMAL DRIVING, ENTERING ROUNDABOUTS, CHANGING LANES, ETC.PROBLEM IS MOMENTARY AND REQUIRES FEATHERING THE ACCELERATOR TO REGAIN POWER.PROBLEM OCCURS DURING NORMAL DRIVING, TURNING EITHER LEFT OR RIGHT , IN CITY TRAFFIC SPEEDS OR ON DIVIDED HIGHWAY WITH SPEEDS OF 70+ MPH. BROUGHT VEHICLE BACK TO DEALER WITHIN WEEKS AFTER PURCHASE AND WAS TOLD THEY COULD FIND NO PROBLEM. NOW AT ABOUT 8000 MILES AND PROBLEM PERSISTS. CAUSE OF PROBLEM IS UNKNOWN TO ME. A CHECK OF OWNERS FORUM ON INTERNET REVEALED NUMEROUS SIMILAR COMPLAINTS. PROBLEM IS VERY DANGEROUS WHEN ENTERING ROUNDABOUTS OR CHANGING LANES ON HIGH SPEED INTERSTATE HIGHWAYS.","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11182221,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/15/2019","dateComplaintFiled":"02/24/2019","vin":"3VV3B7AX0JM","components":"UNKNOWN OR OTHER","summary":"I AM HEARING A RATTLE IN MY VW TIGUAN'S B-PILLAR WHEN DRIVING. IT IS IN MY EAR. WHEN I TOOK TO THE DEALERSHIP, THEY TOLD ME THAT ALL TIGUANS MAKE THIS NOISE. I DON'T BELIEVE A NOISE SHOULD BE HAPPENING AND MAKES ME WONDER IF THE CAR IS UNSAFE STRUCTURALLY.","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11180945,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/14/2018","dateComplaintFiled":"02/18/2019","vin":"3VV3B7AX4JM","components":"VEHICLE SPEED CONTROL,SERVICE BRAKES","summary":"IN MOTION 70MPH AND CONTROL OF VEHICLE LOST TO SYSTEM CAUSING VEHICLE TO SLOW DOWN/BRAKE AT RAPID RATE AMONGST 70 MPH FLOW OF TRAFFIC.   PRIOR INCIDENT OCCURRED AT 40 MPH.   DRIVER COULD NOT CONTROL SPEED OR BRAKING.","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11180182,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2019","dateComplaintFiled":"02/14/2019","vin":"3VV2B7AX3JM","components":"POWER TRAIN","summary":"DANGEROUS JERKINESS AND LOSS OF POWER WHEN SHIFTING THROUGH FIRST 3 GEARS. WHEN COMING OUT OF A STOP THE VEHICLE EXPERIENCES NOTICEABLE LAG AS IT SHIFTS THROUGH EACH GEAR. ENGINE REVS, POWER DROPS, AND THEN IT SUDDENLY JERKS INTO GEAR. TOOK IT TO DEALERSHIP AND WAS TOLD THERE ARE NO TROUBLE CODES AND I SHOULD JUST KEEP DRIVING. ISSUE WAS REPRODUCIBLE IN NORMAL AND SPORT MODE, AND WAS VERIFIED BY THE TECHNICIAN WHEN I MADE HIM ACCOMPANY ME ON A TEST DRIVE.","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11172162,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/24/2019","dateComplaintFiled":"01/25/2019","vin":"5FPYK3F74JB","components":"ENGINE","summary":"VEHICLE HAS A SIGNIFICANT HESITATION WHEN STARTING FROM A STOPPED POSITION. WHEN PULLING INTO TRAFFIC YOU STEP ON THE GAS AND INITIALLY THE VEHICLE DOES NOT MOVE WHICH CAUSES YOU TO PRESS FURTHER ON THE ACCELERATOR PEDAL. EVENTUALLY VEHICLE SUDDENLY JERKS VIOLENTLY FORWARD. DEALERSHIP ADVISES THAT SINCE THERE ARE NO TROUBLE CODES THERE IS NOTHING WRONG. HAS BEEN AN ISSUE SINCE NEW.","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11165200,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/10/2018","dateComplaintFiled":"01/04/2019","vin":"3VV1B7AX1JM","components":"ELECTRICAL SYSTEM,ENGINE","summary":"TL* THE CONTACT OWNS A 2018 VOLKSWAGEN TIGUAN. WHILE DRIVING 45 MPH, THE VEHICLE STALLED WITHOUT WARNING, THE VEHICLE WAS ABLE TO COAST OVER TO THE SIDE OF THE ROAD AND THE ENGINE WAS TURNED OFF. WHEN THE VEHICLE WAS RESTARTED, THE ENGINE STARTED TO VIBRATE. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE CONTACT CALLED MOMENTUM VOLKSWAGEN OF CLEAR LAKE AT (844) 894-5461 (LOCATED AT 15100 GULF FWY, HOUSTON, TX 77034) AND WAS INFORMED TO SCHEDULE AN APPOINTMENT. THE DEALER DIAGNOSED THAT THERE WAS MOISTURE IN THE IGNITION LINE AND THERE WAS A SIGNAL FAILURE. THE VEHICLE WAS NOT REPAIRED. WHILE DRIVING HOME FROM THE DEALER, A LOUD ABNORMAL NOISE OCCURRED FROM THE ENGINE AND THE CHECK ENGINE AND OIL WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TAKEN BACK TO THE DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 4,100.","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11163067,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/21/2018","dateComplaintFiled":"12/22/2018","vin":"3VV2B7AX3JM","components":"AIR BAGS,SEAT BELTS","summary":"SINCE NOVEMBER 2018 OF THIS YEAR THE SEAT BELT ON THE DRIVER'S SIDE DOES NOT FEEL RIGHT IT SEEMS LOOSE AND THE LIGHT ILLUMINATES RED AND COMES ON RANDOMLY AND CHIMES. THE SEAT BELTS LOOKS AND FEELS CHEAPLY MADE. IT HAS ONLY GOTTEN WORSE SINCE THE AIRBAG MODULE WAS REPLACED BY DEALERSHIP. DEALERSHIP SAYS THE LOOSENESS OF THE BELT IS NORMAL.THEY CLAIM WHEN THEY DRIVE IT THE RED SYMBOL NEVER COMES ON OR CHIMES. IT IS NEVER PICKED UP AS A CODE ON THE VW CAR NET OR ON THEIR MACHINE. WHAT AM I SUPPOSED TO DO? I WANT THESE SEAT BELTS TO BE REPLACED. IT ONLY COMES ON WHEN THE CAR IS IN MOTION AND DRIVING THE CAR.THE DEALERSHIP SAYS NOTHING IS WRONG. I AM STUCK BETWEEN A ROCK AND A HARD PLACE","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11160944,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/01/2018","dateComplaintFiled":"12/12/2018","vin":"3VV4B7AX2JM","components":"ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL","summary":"WHILE DRIVING, NO OBJECT OR ANYTHING IN THE FRONT, THE CAR EMITS A BEEP, RED FLASHING COLLISION SIGNAL, AND SLAMS ON THE BRAKE.  THE DAY IS CLEAR, SUNNY, AND DAYTIME.  THIS HAPPENED MULTIPLE TIMES.  TWO TIMES, IT ALMOST FELT LIKE WE HIT A WALL.  IT CAUSED WHIPLASH AND MY NECK WAS STIFF FOR A COUPLE OF DAYS.  THIS NEEDS TO BE FIXED ASAP.","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11160661,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/10/2018","dateComplaintFiled":"12/11/2018","vin":"3VV3B7AX7JM","components":"UNKNOWN OR OTHER","summary":"WHILE DRIVING AT NO PARTICULAR SPEED WITHOUT OBJECTS/ANIMALS/OTHER VEHICLES IN SIGHT THE CAR EMITS A BEEP ALONG WITH THE RED FLASHING CAR COLLISION SIGNAL ACROSS THE FRONT PANEL THEN OCCASIONALLY SLAMS THE BRAKES WITH SO MUCH FORCE THAT MYSELF(DRIVER) AND PASSENGERS ARE LUNGED FORWARD. THIS HAS HAPPENED MOSTLY DURING SUNNY DAYS ON MULTIPLE TYPES OF ROADS SUCH AS INTERSTATES AND CITY STREETS REGARDLESS OF TURNING OR DRIVING STRAIGHT.","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11156726,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/15/2018","dateComplaintFiled":"12/07/2018","vin":"3VV2B7AXXJM","components":"STRUCTURE,FUEL/PROPULSION SYSTEM","summary":"I PURCHASED MY TIGUAN SE 4MOTION IN JULY 2018 AND SINCE I HAVE OWNED THE VEHICLE I HAVE HAD ISSUES WITH THE ACCELERATION AND NOISE COMING FROM THE PASSENGER SIDE B PILLAR. THE ACCELERATION FEELS LIKE A TURBO LAG FROM THE START WHERE THE GAS PEDAL IS PRESSED BUT THE VEHICLE HESITATES TO RESPOND CAUSING A SMALL \"STALL\". THIS HAPPENS IN BOTH DRIVE AND SPORT MODES. WHEN ACCELERATING UP-HILL THE VEHICLE HAS ISSUES WITH FINDING THE PROPER GEAR AND CONSTANTLY SEARCHES FOR A GEAR TO SETTLE ON. THE B PILLAR NOISE SOUNDS LIKE LOUD CLICKING WHEN GOING OVER BUMPS AND RUTS IN THE ROAD AND EVEN MAKES A NOISE WHEN OPENING THE DOOR TO ITS FULLEST.","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11156508,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/23/2018","dateComplaintFiled":"12/06/2018","vin":"3VV2B7AX8JM","components":"EXTERIOR LIGHTING","summary":"THE EXTERIOR LIGHTING \"HEADLIGHTS\" ARE A SERIOUS SAFETY HAZARD CONSIDERING THEY PROVIDE VERY POOR VISIBILITY WHEN DRIVING AT NIGHT OR IN RAIN. I BARELY MISSED HITTING AN OBJECT IN THE STREET THAT WAS LESS THAN 30 FEET TO THE RIGHT AND IN FRONT OF ME.  I WAS DRIVING LESS THAN 20 MPH. THERE IS ZERO VISIBILITY WHEN DRIVING IN RAIN AT NIGHT.  I WOULD RATE THESE HEADLIGHTS A 1 OUT OF 10 WHEN MOVING AND A 3 OUT OF 10 WHEN STATIONARY. I FEEL THESE HEADLIGHTS ARE SO INFERIOR THAT THEY POSE A REAL DANGER TO ANYONE DRIVING A VW TIGUAN.   THE LACK OF VISIBILITY IS SO DEFICIENT IN ILLUMINATION THAT I AM NOT GOING TO DRIVE THIS VEHICLE AT NIGHT UNLESS NECESSARY. TOO  DANGEROUS.","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11154865,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/21/2018","dateComplaintFiled":"11/29/2018","vin":"3VV4B7AX2JM","components":"VEHICLE SPEED CONTROL","summary":"ACCELERATOR POSITION AND ENGINE RESPONSE ON THIS VEHICLE IS VERY INCONSISTENT SLOW TO RESPOND FROM STATIONARY POSITION MAKING THE VEHICLE UNPREDICTABLE AND OFTEN UNSAFE. DEPRESSION OF ACCELERATOR PRODUCES INCONSISTENT RESULTS OFTTIMES THE VEHICLE STRUGGLES TO START MOVING, THEN OTHER TIMES FROM STATIONARY, THE VEHICLE LURCHES FORWARDS WITH EXACT SAME TYPE OF ACCELERATOR INPUT. THESE EXPERIENCES ARE IN ALL MODES.","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11152345,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2018","dateComplaintFiled":"11/18/2018","vin":"3VV2B7AX3JM","components":"SUSPENSION","summary":"RATTLING NOISE OVER ANY UNEVEN SURFACE WORSE AT LOW SPEEDS.  VOLKSWAGEN TEC TOLD ME THAT WAS JUST THE WAY IT'S BUILT. I SMELL SOMETHING FISHY BREWING WITH THE SUSPENSION AND VOLKSWAGEN CLAIM THAT IT'S A NORMAL NOISE IS BEYOND ME I'M DEBATING ON GOING FOR A LEMON LAW REFUND IF IT'S NOT RESOLVED","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11151863,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/15/2018","dateComplaintFiled":"11/15/2018","vin":"3VV1B7AX7JM","components":"ELECTRICAL SYSTEM,STRUCTURE,ENGINE","summary":"THIS CAR IS DANGEROUS! I HAD VEHICLE FOR 4 MONTHS AND HAVE ONLY DRIVEN 411 MILES CAR HAS STARTED TO HESITATE WHEN PULLING OUT INTO TRAFFIC, IT ALMOST FEELS LIKE IT SHUTS OFF FOR A SOLID 4 SECONDS BEFORE IT DECIDES TO ACCELERATE. GAS MILEAGE READS 100MPG, WE ALL KNOW THAT'S NOT POSSIBLE... LOUD WIND NOISES AT 50 MPH AND A POP NOISE COMING FROM DRIVERS SIDE DOOR EVERY BUMP IN THE ROAD AT 50 MPH . THE START STOP OPTION TURNS ON AND OFF WHEN THE ROAD IS ROUGH OR SLIGHTLY BUMPY!","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11151619,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/14/2018","dateComplaintFiled":"11/14/2018","vin":"3VV2B7AX9JM","components":"UNKNOWN OR OTHER","summary":"PANORAMIC MOONROOF LEAKAGE.WATER DRIPPING INSIDE VEHICLE ABOVE HEAD ON REAR RIGHT SIDE AND GOING DOWN INTO SEATBELTS COMPARTMENT.VEHICLE WAS STATIONARY.WATER DRIPPING IINSIDE SEAT BELT COMPARTMENT IN MY OPINION MAY CAUSE SHORT SINCE SOME ELECTRICAL GOING THRU SAME COMPARTMENT.","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11150849,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/17/2018","dateComplaintFiled":"11/11/2018","vin":"3VV1B7AX0JM","components":"STRUCTURE","summary":"B PILLAR RATTLE/CREAKING METAL SOUND, BOTH SIDES, BUT WORSE ON PASSENGER SIDE WHILE IN MOTION.  SOUND IS ALWAYS PRESENT.","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11149569,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/05/2018","dateComplaintFiled":"11/05/2018","vin":"3VV2B7AX4JM","components":"EXTERIOR LIGHTING","summary":"HEADLIGHT SENSITIVITY WHEN IN AUTO MODE IS SUPER SENSITIVE. HEADLIGHTS AUTOMATICALLY TURN ON AND OFF DEPENDING ON ORIENTATION TO SUN AND WHETHER BRIEFLY IN SHADE SUCH AS DRIVING UNDER A BRIDGE OR UNDER TREES FOR EVEN A FEW SECONDS. ALL EXTERIOR LIGHTS BECOME ACTIVATED AND DE-ACTIVATED BY THE AUTO SYSTEM CAUSING OTHER DRIVERS TO MISINTERPRET WHAT THE CAR IS DOING (I.E. BRAKING) WHICH MAY LEAD TO AN ACCIDENT. NO METHOD OF ADJUSTING AUTO ON SENSITIVITY OR DELAY IS PROVIDED IN THIS PARTICULAR CAR. I NOTICED THIS BECAUSE MY ANDROID AUTO NAVIGATION KEPT SWITCHING FROM NIGHT MODE TO DAYLIGHT MODE. THIS CAUSED ME TO CHECK THE HEADLIGHT ON INDICATOR LIGHT WHICH MATCHED THE STATUS OF THE NAV SYSTEM.","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11145168,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/02/2018","dateComplaintFiled":"11/03/2018","vin":"3VV3B7AX9JM","components":"UNKNOWN OR OTHER,ENGINE","summary":"CAR MAKES NOISE THAT IS AUDIBLE WITHIN THE CAR AND IS PARTICULARLY LOUD BY THE REAR PASSENGER SIDE TIRE.","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11143323,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/23/2018","dateComplaintFiled":"10/27/2018","vin":"3VV2B7AX7JM","components":"EXTERIOR LIGHTING","summary":"PANORAMIC SUNROOF LED AMBIENT PANEL LIGHTS RECALL RESULTING IN DARKER LIGHTING INSIDE VEHICLE WHICH MAKES ME MORE AFRAID AT NIGHT AND WAS A FALSE ADVERTISEMENT FEATURE AS THE ORIGINAL LIGHTING WAS WHAT ATTRACTED ME TO THE VEHICLE UPON LEASE AGREEMENT.NO EFFORT HAS BEEN MADE TO REPAIR THE LIGHTING DEFECT CAUSED BY RECALL.","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11142192,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2018","dateComplaintFiled":"10/23/2018","vin":"3VV5B7AX4JM","components":"POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM","summary":"PURCHASED A 2018 VW TIGUAN SEL IN FEBUARY 2018.   BROUGHT TO DEALER TWICE (SO FAR) AND BRINGING IT BACKI TOMORROW.  HAS STAYED IN SHOP FOR 5 WEEKS SINCE PURCHASE.  SERIOUS HESITATION WHEN ACCERLATING.  MY WIFE REFUSES TO DRIVE THE VEHICLE IN FEAR OF HER LIFE !! (AND SO AM I)  THESE CARS MUST BE STOPPED BEING SOLD...WILL NOT BE LONG BEFORE SOMEONE IS KILLED....","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11141871,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/11/2018","dateComplaintFiled":"10/22/2018","vin":"3VV2B7AX3JM","components":"STRUCTURE","summary":"ON OCTOBER 11, 2018 I WAS DRIVING STRAIGHT DOWN A SIDE STREET TRAVELING 30 MILES AN HOUR I HEARD A LOUD BANG. I TURNED AROUND AND SAW MY SIDE MIRROR BROKEN AND SMASHED INTO THE SIDE OF MY CAR WINDOW. TO MY SURPRISE THERE WAS NO OTHER DAMAGE TO THE CAR. IT WAS ISOLATED TO THE SIDE MIRROR.  I BROUGHT THE CAR TO THE DEALER. I EXPLAINED WHAT HAD HAPPENED AND THEY LOOKED  AT THE SIDE MIRROR. THEY CAME BACK TO TELL ME THAT SOMETHING HIT MY CAR LIKE A ROCK OR STICK. I WAS SURPRISED AND SAID REALLY THE ROCK OR STICK ONLY HIT THE SIDE MIRROR AND PUSHED THE MIRROR INTO THE WINDOW? I SAID I BELIEVE THAT THE DEFROST, LANE CHANGE OR POWER MIRROR WIRING CAUSED THE EXPLOSION. IT WAS DETERMINED THAT IT WAS NOT COVERED BY THE WARRANTY AND ESTIMATED TO COST TO $1100.     I HAD DEALER ORDER A NEW MIRROR. I SCHEDULED THE SERVICE AND CONFIRMED WITH THE DEALER THAT THE PART WAS READY. AN HOUR WAITING FOR THE CAR TO BE SERVICED THE SERVICE ADVISOR GOT ME FROM THE WAITING ROOM TO TELL ME THAT THE NEW PART THAT WAS ORDERED FROM VOLKSWAGEN AND PAINTED TO ORDER WAS DAMAGED! TO  THE SERVICE ADVISOR INFORMED ME THAT THE SERVICE DEPARTMENT HAD A REPLACEMENT MIRROR THAT HAD BEEN ORDERED FOR ANOTHER CUSTOMER. SINCE THAT CUSTOMER HAD NOT SCHEDULED A TIME FOR SERVICE IT WAS GOING TO BE SENT OUT TO BE PAINTED FOR ME. I LEFT THE SERVICE DEPARTMENT WITH MY BROKEN MIRROR. WHILE DRIVING HOME I REALIZED, I HAD A PROBLEM WITH THE SIDE MIRROR, THE REPLACEMENT MIRROR CAME IN DAMAGED, AND ANOTHER CUSTOMER HAD A PROBLEM WITH A SIDE MIRROR.     I CAN PROVIDE ADDITIONAL PICTURES.","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11141050,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/11/2018","dateComplaintFiled":"10/17/2018","vin":"3VV2B7AX2JM","components":"UNKNOWN OR OTHER","summary":"SUNROOF SHATTERED WHILE DRIVING DOWN THE FREEWAY AROUND TACOMA, WA. NO APPARENT CAUSE. THE SUNROOF IS PANORAMIC AND ONLY THE FRONT HALF SHATTERED.","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11141121,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2018","dateComplaintFiled":"10/17/2018","vin":"","components":"STRUCTURE,UNKNOWN OR OTHER","summary":"RATTLING NOISE COMING FROM THE SEATBELT COLUMN.  HAVE BROUGHT IN MY CAR AND SENT RECORDINGS OF THE NOISE AND THE DEALERSHIP SAID THEY CANNOT REPLICATE THE NOISE THEY NOW HAVE IT FOR THE 3 MRS TIME AND I HAVE SHARED U TUBE LINKS AND THE VW FORUM TO SHOW THEM THAT OTHER CUSTOMERS HAVE THE ISSUES","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11140470,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/30/2018","dateComplaintFiled":"10/15/2018","vin":"3VV4B7AX1JM","components":"STRUCTURE","summary":"INTERMITTENT CLICKING EMINATING FROM DRIVERS SIDE B PILLAR WITH OCCASIONAL CREAKING FROM VEHICLE FRAME IN THE SAME AREA.  QUESTION AS TO SAFETY OF THE VEHICLES FRAME.  THE CLICKING IS VERY IRRITATING AS IT IS NEXT TO DRIVERS EAR.","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11139961,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/11/2018","dateComplaintFiled":"10/12/2018","vin":"3VV4B7AX2JM","components":"ENGINE","summary":"EVERYTIME I DRIVE WHEN ENGINE IS COLD, IT FEELS LIKE ENGINE IS GOING TO DIE.  I CAN FEEL SMALL JERKING, LIKE CAR IS RUNNING OUT OF FUEL.  FUEL TANK IS FULL.     I READ MANY COMPLAINS AND FORMS, VW DOESN'T CARE.  I CONTACTED THEM VIA TWITTER, NO RESPONSE YET.","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11132415,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/30/2018","dateComplaintFiled":"10/01/2018","vin":"3VV5B7AX1JM","components":"ENGINE,FUEL/PROPULSION SYSTEM","summary":"THE VEHICLE HESITATES WHEN ACCELERATING FROM A STOP OR OCCASINGLY SURGES UNDER HEAVIER THROTTLE PRESSURE. THIS IS VERY DANGEROUS AND THE DEALERS ARE TELLING US THIS IS 'NORMAL' BEHAVIOR. I SEE THAT MANY DRIVERS HAVE REPORTED THIS ISSUE. DOES SOMEONE HAVE TO GET INJURED BEFORE WE GET TAKEN SERIOUSLY? VOLKSWAGEN NEEDS TO FIX THE PROBLEM WITH THE ENGINE NOW.","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11132662,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/30/2018","dateComplaintFiled":"10/01/2018","vin":"3VV1B7AX7JM","components":"STRUCTURE,FUEL/PROPULSION SYSTEM","summary":"SINCE BRAND NEW THERE IS A RATTLE COMING FROM THE DRIVER'S SIDE PILLAR. TAKEN TWICE TO VOLKSWAGEN SERVICE AND THE RATTLE STILL THERE. ALSO THE VEHICLE HAS SHUT OFF COMPLETELY ON TWO DIFFERENT OCCASIONS FORCING ME TO RESTART MY VEHICLE COMPLETELY. COLD STARTS VEHICLE DOES NOT ACCELERATE WELL, FEELS LIKE WHEN SOMEONE IS LEARNING HOW TO DRIVE A MANUAL CAR FOR THE FIRST TIME AND MISSES THE CLUTCH AND THE VEHICLE JUMPS. TAKEN TWICE TO VOLKSWAGEN SERVICE AND THEY SAID THEY ADJUSTED THE TRANSMISSION AND EVERYTHING IS WELL. AS SOON AS I DROVE OFF THE LOT IT BEGAN TO DO THE SAME THING. WORRIED THAT THE VEHICLE MAY SHUT OFF COMPLETELY AT AN INTERSECTION OR THAT THERE MAY NOT BE ENOUGH POWER DUE TO LAG WHEN NECESSARY.","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11132053,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/26/2018","dateComplaintFiled":"09/28/2018","vin":"3VV0B7AX1JM","components":"EXTERIOR LIGHTING","summary":"THE BACKUP LIGHTS ON THIS CAR ARE ALMOST NON-EXISTANT AND EVEN WITH THE CAMERA ITS DIFFICULT TO SEE TO BACK UP. I WORRY THAT NO ONE NOTICES I AM BACKING UP AND THERFORE THIS COULD CAUSE AN ACCIDENT OR INJURY.","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11132095,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/06/2018","dateComplaintFiled":"09/28/2018","vin":"3VV2B7AX8JM","components":"POWER TRAIN","summary":"FROM A STOP, AND AT LOW SPEED, THE VEHICLE HESITATES VERY BADLY. AT TIMES, WITH THE GAS PEDAL TO THE FLOOR, THE CAR DOES NOT ACCELERATE FOR 2-3 SECONDS OR MORE--IT JUST COASTS. IN OTHER SITUATIONS, THE TRANSMISSION DOES NOT ENGAGE AT ALL, AND THE ENGINE REVS TO HIGH RPM. THIS HAS LED TO NEAR ACCIDENTS ON MULTIPLE OCCASIONS: WHEN CROSSING TRAFFIC TO MAKE A LEFT-HAND TURN, MERGING INTO TRAFFIC AFTER MAKING A RIGHT-HAND TURN, OR ATTEMPTING TO GET TO SPEED ENTERING A FREEWAY.    FURTHER, THIS IS NOT HOW THE VEHICLE BEHAVED ON THE TEST-DRIVE. IF IT HAD, I WOULD NEVER HAVE PURCHASED IT.    TO DATE, THE VEHICLE HAS SPENT MORE THAT 3 WEEKS IN THE SERVICE DEPARTMENT OF THE LOCAL VW DEALERSHIP. AFTER THIS PERIOD OF SERVICE, THE VEHICLE WAS RETURNED TO ME, AND I WAS TOLD THAT VW HAD DETERMINED THAT THIS IS A \"FEATURE OF THE VEHICLE\", AND THAT NOTHING MORE WOULD BE DONE TO ADDRESS THE PROBLEM.    THIS IS A SAFETY HAZARD, AND A BAIT-AND-SWITCH.","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11131853,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/24/2018","dateComplaintFiled":"09/26/2018","vin":"3VV3B7AX1JM","components":"ENGINE","summary":"08/24/2018- EPC LIGHT CAME ON SHORTLY AFTER I BEGAN MY MORNING COMMUTE WHILE DRIVING APPROX 45MPH ON CITY STREET. MY CAR SLOWED AND WOULD NOT ALLOW ACCELERATION, AS A SECOND WARNING LIGHT CAME ON STATING 'ENGINE SPEED MAX 3000RPM'. I WAS ABLE TO DRIVE BACK A SHORT DISTANCE AT A REDUCED SPEED WITH LIMITED ACCELERATION. HAD CAR TOWED FOR THE EARLIEST AVAILABLE APPOINTMENT ON 08/27/2018 AT A LOCAL VW SERVICE CENTER. TOLD TIMING CHAIN NEEDED TO BE REPLACED FOLLOWING A THOROUGH DIAGNOSTIC AND TSB. 09/21/2018- TOLD VW ENGINEER INSPECTED THE VEHICLE AFTER THE TIMING CHAIN FIX AND THE ECP LIGHT CAME BACK ON, SO IT WAS DETERMINED A FULL ENGINE REPLACEMENT WAS NEEDED. ALSO SAME DAY, VW CUSTOMER CARE REPRESENTATIVE INFORMED ME THAT MY PRIOR REQUEST FOR A VEHICLE REPLACEMENT/ REPURCHASE WAS DENIED, BUT WOULD BE RE-SUBMITTED WITH THE NEW INFORMATION TEGARDING THE ENGINE. 09/25/2018- VW CUSTOMER CARE REP NOTIFIED ME THAT A NEW ENGINE WAS ORDERED AND WAS ESTIMATED TO ARRIVE AT VW SERVICE WITHIN 10-12 BUSINESS DAYS. 09/26/2018- I NOTIFIED VW CUSTOMER CARE REP THAT I WANT TO BE CONTACTED AS SOON AS A DECISION FOR THE RE-SUBMITTED REPLACEMENT/REPURCHASE REQUEST IS MADE, AS I AM NOT COMFORTABLE DRIVING THIS VEHICLE DUE TO SAFETY CONCERNS (FAILURE TO ACCELERATE) AND RELIABILITY CONCERNS AFTER ENGINE FAILURE AT 5 MO./ 4575 MILES.","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11130512,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/20/2018","dateComplaintFiled":"09/20/2018","vin":"3VV2B7AX4JM","components":"UNKNOWN OR OTHER","summary":"DURING THE BACKING UP PROCESSS, THERE IS NO BEEPING OR LOUD NOISE INDICATOR, WITH THE BACK UP CAMERA'S, ALSO THERE IS NOT RELEASE BUTTON INSIDE THE VEHICLE NOR ON MY FOB, AND I THINK IT SHOULD BE.  THANK YOU","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11129852,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/15/2018","dateComplaintFiled":"09/17/2018","vin":"3VV1B7AX7JM","components":"STRUCTURE,UNKNOWN OR OTHER","summary":"VEHICLE WAS MAKING A SMALL ANNOYING RATTLING SOUND, EMANATING FROM THE DRIVER SIDE B-PILLAR, NEXT TO DRIVER'S HEAD. RATTLE HAD BEEN INTERMITTENT INITIALLY BUT BY 8,000 MILES ON THE VEHICLE THE RATTLE WAS ALMOST CONSTANT AT ANY SPEED WHILST BEING DRIVEN OVER ANY SURFACE SMOOTH OR OTHERWISE. WE TOOK THE VEHICLE TO OUR LOCAL VOLKSWAGEN DEALERSHIP AND IT HAS NOW BEEN THERE FOR 32 DAYS. A REPAIR WAS DONE, BUT THE RESULT WAS SATISFACTORY, SO THEY ARE TRYING TO REPAIR IT AGAIN.","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11129599,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2018","dateComplaintFiled":"09/14/2018","vin":"3VV2B7AX9JM","components":"POWER TRAIN,ENGINE","summary":"THE TIGUAN HAS BEEN HAVING ISSUES WITH HESITATION WHILE SHIFTING BETWEEN 1ST AND 2ND GEAR. YOU CAN FEEL AN IMMEDIATE LOSS OF POWER, LOSS OF BOOST AND A BUCKING FEELING WHILE IT SHIFTING.     I'VE ALSO DRIVEN ANOTHER TIGUAN OF THE SAME YEAR AND THE ISSUE WAS PRESENT ON THAT SPECIFIC MODEL TOO.    THIS ISSUE IS NOT ONLY AN ANNOYANCE BUT ALSO A SAFETY ISSUE WHILE MERGING OR TRYING TO ACCELERATE FROM A STOP.","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11129437,"manufacturer":"Volkswagen Group of America, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/13/2018","dateComplaintFiled":"09/13/2018","vin":"3VV3B7AX5JM","components":"STEERING,SERVICE BRAKES,ENGINE","summary":"TODAY, THE CAR STALLED WHILE I WAS STATION/STOPPED AT THE RED LIGHT AND GOT DRAGGED BY THE TRUCK WHICH ALMOST RAN OVER MY CAR.  MY CAR'S SENSOR SWITCHED TO EMERGENCY MODE AND WOULD NOT LET ME DRIVE.  I WANTED TO DRIVE MY CAR AWAY WHEN I SAW THE DANGER.  HOWEVER, L COULD NOT AND ALMOST GOT KILLED AND RAN OVER BY THE 18 WHEELS TRUCK.","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11127989,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/06/2018","dateComplaintFiled":"09/06/2018","vin":"3VV2B7AX7JM","components":"POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM","summary":"TIGUAN 2018 HESITATES TO ACCELERATE WITH A LAPSE OF A FEW (3 OR 4) SECOND BEFORE THE CAR FINALLY ACCELERATES AFTER A FULL STOP OR FROM SLOW SPEEDS. THIS ISSUE TENDS TO BE CONSTANT AND CAN BE EXTREMELY DANGEROUS AS IT HAPPENS WHEN TRYING TO PULL FROM A BUSY INTERSECTION OR FROM ANY OTHER SITUATION WHERE YOU NEED TO MOVE QUICK , ITS A MATTER OF TIME BEFORE SOMEONE GETS SERIOUSLY HURT IF VW DOESN'T COME UP WITH A RESOLUTION. IM NOW ON MY SECOND SERVICE APOINTMENT WITHIN A MONTH. SEEMS TO BE A KNOWN ISSUE WITH THIS MODEL VERY FRUSTRATING!!!!!","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11124581,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/03/2018","dateComplaintFiled":"09/05/2018","vin":"3VV5B7AXXJM","components":"STEERING,UNKNOWN OR OTHER","summary":"THE SAFETY SYSTEMS ON THE VEHICLE ARE SEVERELY DEFECTIVE. THE ACTIVE LANE KEEP ASSIST FREQUENTLY TRIES TO STEER ME INTO OTHER LANES RATHER THAN KEEPING ME IN MY OWN, WHICH HAS NEARLY CAUSED ME TO HAVE SERIOUS COLLISIONS ON MULTIPLE OCCASIONS. THE DEALER AND MANUFACTURER HAVE DISREGARDED MY CONCERNS.    HERE IS A VIDEO OF THE ISSUE HAPPENING MULTIPLE TIMES:  HTTPS://WWW.YOUTUBE.COM/WATCH?V=6ZZVZGSARLE    AND HERE IS A LINK I FOUND JUST TODAY WHERE SOMEONE ELSE REPORTED THIS ISSUE ON AN ONLINE FORUM OVER A YEAR AGO:  HTTPS://WWW.CARCOMPLAINTS.COM/VOLKSWAGEN/TIGUAN/2018/STEERING/STEERING.SHTML#1    I BELIEVE THAT, GIVEN THE SERIOUS SAFETY CONCERNS, VOLKSWAGEN SHOULD BE PROVIDING ME WITH A FULL REFUND FOR THIS VEHICLE UNDER MY STATE'S LEMON LAW (AND THEY SHOULD BE DOING SO ANYWAYS TO PRESERVE MY SAFETY, TO TAKE ACCOUNTABILITY FOR THE PROBLEMS IN THEIR PRODUCT, AND TO THOROUGHLY INVESTIGATE THE PROBLEM.)","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11122313,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/19/2018","dateComplaintFiled":"08/25/2018","vin":"3VV3B7AX8JM","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE","summary":"2018 TIGUAN WAS PURCHASED NEW IN APRIL - MID MAY CAR WOULD NOT START, ALL WARNING LIGHTS WENT ON. CAR EVENTUALLY TURNED ON. A FEW DAYS LATER WHILE DRIVING (ON THE ROAD), CAR STOPPED COMPLETELY, ALL WARNING LIGHTS WENT ON. HAD TO BE TOWED TO CLOSEST VW WHERE IT WOULD REMAIN FOR OVER A MONTH. FIRST DIAGNOSED AS UNKNOWN ELECTRICAL PROB - NEEDED TO BE ANALYZED BY VW ENGINEER WHO BELIEVED IT TO BE THE BATTERY. NEW BATTERY DID NOT REMEDY ISSUE - NEW ALTERNATOR WAS ORDERED, AGAIN DID NOT REMEDY THE ISSUE. FINALLY WAS IDENTIFIED AS A ISSUING WITH THE WIRING BEING STRIPPED. FEEL COMPLETELY UNSAFE IN MY NEW CAR - HAS ALSO BEEN EFFECTED BY TWO RECALLS SINCE (IN ADDITION TO THE ONE MONTH IN THE VW DEALERSHIP FROM NON RECALL ISSUE) - CURRENT SUNROOF RECALL HAS NO FIX ONLY A TEMPORARY SOLUTION TO DISCONNECT THE WIRING - I FEEL COMPLETELY UNSAFE IN THE CAR AND WILL NOT DRIVE THE VEHICLE. CAR SHOULD BE BOUGHT BACK BY VW - OPEN RECALLS WITH NO FIX LEAVE THE CAR WORTHLESS. WHAT ELSE WILL GO WRONG WITH THE 2018 TIGUAN - WILL NOT PURCHASE ANOTHER VW IN THE FUTURE.","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11121945,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/15/2018","dateComplaintFiled":"08/23/2018","vin":"3VV2B7AX0JM","components":"POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM","summary":"WHEN STARTING VEHICLE (EITHER COLD OR WARM), VEHICLE HAS A SEVERAL SECONDS HESITATION WHEN PUSHING DOWN ACCELERATOR.  VEHICLE DOES NOT MOVE, HESITATES THEN LURCHES FORWARD AS IF THE VEHICLE IS NOT GETTING SUFFICIENT POWER TO MOVE.   VEHICLE HAS BEEN TO THE VOLKSWAGEN DEALER SEVERAL TIMES AND THEY HAVE BEEN UNABLE TO REPAIR.  THIS IS DANGEROUS WHEN YOU ARE ENTERING A HIGHWAY OR CROSSING A MULTI LANE ROAD AND HAVE TO MOVE QUICKLY AND THE VEHICLE DOES NOT RESPOND.","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11121049,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/16/2018","dateComplaintFiled":"08/20/2018","vin":"3VV4B7AX0JM","components":"EXTERIOR LIGHTING","summary":"LOWBEAM VISIBILITY: DRIVING AT NIGHT ON A HIGHWAY AND NOTICED MY LOW BEAMS WERE NOT ADEQUATE FOR DISTANCE WITH SPEEDS AT 65MPH, SCARY SITUATION WHEN YOU CAN'T SEE.  WAS CONSTANTLY USING HIGH BEAMS TO BE ABLE TO SEE.  FOUND INFO ON THE WEB THAT SAID 2018 MODELS MADE BEFORE DECEMBER 2017 HAVE A POOR RATING FOR THE HEADLIGHTS.  THIS NEEDS TO BE RECALLED AS IT IS DANGEROUS TO DRIVE AT NIGHT WITH SUCH POOR DISTANCES FOR THE HEADLIGHTS.  WOULD SAY THE DISTANCE WAS LESS THAN 40 FEET ON LOW BEAMS.","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11120601,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/04/2018","dateComplaintFiled":"08/17/2018","vin":"3VV2B7AX2JM","components":"POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE","summary":"THERE IS ALL THIS HESITATION WHEN ACCELERATING ALMOST LIKE A BUCKING OR THE ENGINE IS NOT GETTING ENOUGH GAS/OXYGEN MIX.  THEN YOU CAN PRESS THE GAS PEDAL A QUARTER OF THE WAY DOWN AND THE ENGINE HESITATES THEN THROWS THE CAR INTO HIGH GEAR AND TAKES OFF.  I HAVE DRIVEN A LOT OF CARS THE PAST WEEK EVEN A VW TOUAREG THAT DID NOT ACT LIKE THIS CAR DOES WITH THE ACCELERATOR.    IT IS LIKE THE ACCELERATOR IS NOT SENDING THE CORRECT SINGLE TO THE ENGINE OR THE ENGINE'S COMPUTER IS NOT INTERRUPTING IT CORRECTLY FROM THE ACCELERATOR.  THE COMPUTER IN THE CAR CAN BE BAD AND GIVE A FALSE POSITIVE.  THIS VEHICLE HAS BEEN TO 4 DEALERSHIPS AND FIELD ENGINEERS HAVE STATED THAT THERE IS A PROBLEM BUT VW REFUSES TO BUY BACK THE VEHICLE.  THERE HAVE BEEN SEVERAL REQUESTS BUT THEY KEEP GETTING DENIED AND SAY THERE IS NO FIX FOR THE VEHICLE AND I FEEL IT IS UNSAFE TO DRIVE.  I HAVE ALMOST GOT INTO 3 ACCIDENTS BECAUSE THE ACCELERATOR WOULD NOT REACT AND THE CAR STALLED OUT.","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11120754,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/15/2018","dateComplaintFiled":"08/17/2018","vin":"3VV0B7AXXJM","components":"STRUCTURE","summary":"WHILE DRIVING AT ANY SPEED AND ON ANY ROAD SURFACE THERE IS A CONSTANT RATTLING COMING FROM THE DOOR AND WINDOW PILLARS.  IT IS VERY LOUD AND NOTICEABLE AT ANY SPEED.GOING OVER ROUGH ROADS AND UNEVEN SURFACES MAKES THE RATTLING WORSE. THIS VEHICLE IS BRAND NEW AND ONLY FOUR DAYS OLD.  WHEN I CALLED I WAS TOLD THERE IS NO KNOWN STRUCTURAL ISSUE.  HOWEVER THERE ARE DOZENS OF THIS ISSUE REPORTED HERE AND ON VARIOUS VW FORUMS.","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11120355,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2018","dateComplaintFiled":"08/16/2018","vin":"3VV3B7AX7JM","components":"POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM","summary":"THE TIGUAN EXPERIENCES SEVERE AND DANGEROUS ACCELERATION HESITATION WHEN ACCELERATING FROM A STOP OR FROM VERY SLOW SPEEDS. THERE IS A SIGNIFICANT DELAY BETWEEN THE ACCELERATOR BEING DEPRESSED AND THE CAR ACTUALLY ACCELERATING, WHICH CAUSES AN EXTREMELY DANGEROUS SITUATION WHEN ATTEMPTING TO MERGE WITH OTHER TRAFFIC OR ENTER A ROADWAY FROM A SIDE STREET. THIS ISSUE IS VERY CONSISTENT, AND OCCURS IN ALL OPERATING CONDITIONS (ENGINE WARMED, ENGINE COLD, AUTOMATIC GEAR SELECTION OR MANUAL GEAR SELECTION, IN 'SPORT' MODE AND IN REGULAR DRIVING MODE). THE ISSUE IS PRESENT IN ALL DRIVING SITUATIONS WHERE ACCELERATION FROM A STATIONARY OR SLOW SPEED IS REQUIRED.","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11120356,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2018","dateComplaintFiled":"08/16/2018","vin":"3VV3B7AX7JM","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"THE VW-EQUIPPED ENTERTAINMENT CENTER DOES NOT HAVE THE PROPER PROCESSING POWER TO EFFECTIVELY USE APPLE CARPLAY. SINCE NEW, WHEN ATTEMPTING TO USE APPLE CARPLAY, THE ENTERTAINMENT SYSTEM WILL FREEZE, MALFUNCTION, OR OTHERWISE FAIL AFTER THE IPHONE IS PLUGGED IN. THIS PROBLEM HAPPENS AT LEAST 50% OF THE TIME, AND REQUIRES THE ENTIRE ENTERTAINMENT SYSTEM TO UNDERGO A 'HARD' RESET IN ORDER TO FUNCTION PROPERLY.  THIS ISSUE OCCURS AT ALL SPEEDS AND IN ALL DRIVING CONDITIONS.","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11120358,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/17/2018","dateComplaintFiled":"08/16/2018","vin":"3VV2B7AX0JM","components":"POWER TRAIN,STRUCTURE,FUEL/PROPULSION SYSTEM","summary":"IN THE FIRST MONTH OF OWNING THE VEHICLE, THE FUEL PUMP AND FUEL TANK HAD TO BE REPLACED. SINCE THEN THE VEHICLE HAS DISPLAYED INTERMITTENT LOSS OF RESPONSE TO THE ACCELERATOR PEDAL. THIS OCCURS WHEN FIRST SHIFTING INTO DRIVE, THE VEHICLE WILL NOT RESPOND TO ANY INPUT INTO THE ACCELERATOR PEDAL. THE ENGINE RPMS WILL HOLD AT 1000 OR DROP TO ALMOST STALLING THE CAR. AFTER ABOUT 10-20 SECONDS OF THIS, THE CAR WILL SUDDENLY RECOGNIZE THE THROTTLE INPUT AND WILL LURCH FORWARD. THERE IS NO INDICATION OF WHEN THE VEHICLE WILL DECIDE TO RESPOND TO THE THROTTLE INPUT.  THE B-PILLAR ON BOTH SIDES OF THE CAR STARTED TO RATTLE WHEN THE AMBIENT TEMPERATURE WAS OVER ~55 F. THIS HAS BEEN SERVICED ONCE, PER A TECHNICAL SERVICE BULLETIN FROM VOLKSWAGEN. THE SERVICE SIMPLY MADE THE PROBLEM INTERMITTENT. THE TSB STATES THAT THE PROBLEM IS CAUSED BY THE AIR BAG MODULES RUBBING ON THE METAL OF THE FRAME AND BODY. ADDITIONALLY THE TSB PROCEDURE INSTRUCTS THE SERVICE TECHNICIAN TO SLIDE A SCREW DRIVER BETWEEN TWO PIECES OF BODY OR FRAME METAL, AND USE A HAMMER TO BEND THE PANELS APART FROM EACH OTHER. HAS THIS BE PROVEN TO NOT COMPROMISE THE STRUCTURE OF THE VEHICLE?  THE TRANSMISSION CONSISTENTLY FAILS TO FIND THE CORRECT GEAR TO BE IN AT LOW SPEEDS OR FROM A STOP. WHEN STARTING FROM A STOP THE TRANSMISSION HAS A HARSH SHIFT IN THE FIRST 3 GEARS. THE TRANSMISSION AT TIME WILL START OFF IN THE 3RD GEAR, WITH THE THROTTLE FULLY ENGAGED, AND WILL TAKE SEVERAL SECONDS TO DETERMINE THAT IT NEEDS TO BE IN THE FIRST GEAR. BY THE TIME IT FINALLY SHIFTS INTO FIRST, IT IS AT THE PEAK RPM'S FOR FIRST GEAR AND WILL HARSHLY SHIFT INTO SECOND GEAR. THIS IS THEN QUICKLY FOLLOWED BY ANOTHER JERKY SHIFT INTO THIRD GEAR. STARTING THE CAR OFF IN THIRD GEAR HAS CAUSED ISSUES FOR MAKING A TURN IN A BREAK IN TRAFFIC TO THE POINT WHERE I CAN NO LONGER RELIABLY DEEM THAT TO BE A SAFE MANEUVER.","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11120361,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2018","dateComplaintFiled":"08/16/2018","vin":"3VV2B7AX0JM","components":"VISIBILITY/WIPER","summary":"THE WINDSHIELD OF THIS VEHICLE WAS DESIGNED TO BE LIGHTER WEIGHT TO INCREASE FUEL SAVINGS. THIS IN TURN CAUSED THE WINDSHIELD TO BE MORE FRAGILE. ROCK CHIPS IMMEDIATELY CAUSE CRACKS IN THE GLASS, AND LARGER OBJECT PENETRATE TO THE POLYMER SUB-LAYER EASILY. THIS IS A MAJOR SAFETY ISSUE IN STATES LIKE COLORADO THAT STILL USE GRAVEL FOR TRACTION ON ICE.","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11120507,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/03/2018","dateComplaintFiled":"08/16/2018","vin":"3VV2B7AX8JM","components":"VISIBILITY","summary":"TL* THE CONTACT OWNS A 2018 VOLKSWAGEN TIGUAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V467000 (VISIBILITY); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. PACIFIC VOLKSWAGEN (14900 HINDRY AVE, HAWTHORNE, CA 90250, (310) 803-9609) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11120010,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2018","dateComplaintFiled":"08/15/2018","vin":"3VV5B7AX4JM","components":"POWER TRAIN","summary":"CAR BUCKS FORWARD WHEN COMING TO A STOP FROM MOTION.( DOWN SHIFTS HARD)  AND SHIFTS INTO FIRST GEAR REALLY HARD. THIS HAPPENS WHEN STOP/START IS TURNED OFF. ITS EVEN WORSE WHEN MORE THAN TWO PEOPLE ARE IN CAR. VEHICLE ALSO ACCELERATES TOO FAST IN FIRST GEAR. TURBO KICKS IN TOO EARLY.","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11119730,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/11/2018","dateComplaintFiled":"08/13/2018","vin":"3VV3B7AX0JM","components":"ENGINE","summary":"TL* THE CONTACT OWNS A 2018 VOLKSWAGEN TIGUAN. AFTER THE VEHICLE WAS PARKED IN THE GARAGE, THE CONTACT NOTICED AN ABNORMAL, BURNING ODOR. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 12,600.","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11118924,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/09/2018","dateComplaintFiled":"08/10/2018","vin":"3VV2B7AX6JM","components":"ELECTRICAL SYSTEM","summary":"TL* THE CONTACT OWNED A 2018 VOLKSWAGEN TIGUAN. WHILE DRIVING 50 MPH, SMOKE AND FLAMES WERE SEEN COMING FROM THE DASHBOARD. THE CONTACT WAS ABLE TO PULL THE VEHICLE OVER TO THE SHOULDER. THE FIRE DEPARTMENT WAS CONTACTED TO EXTINGUISH THE FIRE, BUT THE VEHICLE WAS COMPLETELY BURNT AND DESTROYED WHEN THEY ARRIVED. A POLICE REPORT WAS FILED. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY SERVICED AT DIEHL AUTOMOTIVE (258 PITTSBURGH RD, BUTLER, PA 16002, (724) 282-8898) FOR A WATER LEAK THAT WAS ENTERING THE VEHICLE ON THE PASSENGER SIDE. THE REPAIR WAS FOR A RUBBER SEAL THAT WENT THROUGH THE FIREWALL, SEPARATING THE AIR CONDITIONER FROM THE ENGINE. THE VEHICLE WAS TOWED TO DIEHL AUTOMOTIVE WHO STATED THAT THEY WOULD WAIT FOR THE CONTACT'S INSURANCE COMPANY TO INVESTIGATE THE CAUSE OF THE FIRE. THE MANUFACTURER HAD NOT BEEN CONTACTED. THE FAILURE MILEAGE WAS 12,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11119272,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/18/2018","dateComplaintFiled":"08/10/2018","vin":"3VV0B7AX2JM","components":"POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM","summary":"VEHICLES HESITATES TO START FROM A SLOW OR DEAD STOP. WILL NOT ACCELERATE AS IT SHOULD. NOTICEABLE LAG WHEN SHIFTING AND ACCELERATING. ENGINE MISFIRING AT ONLY 3000 MILES. VERY DANGEROUS WHEN TURNING INTO TRAFFIC OR MERGING ON TO HIGHWAYS. VEHICLE GIVES A FALSE SENSE OF ACCELERATING THEN STOPS. THIS HAPPENS RELIABLY OVER AND OVER.","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11118783,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2018","dateComplaintFiled":"08/09/2018","vin":"","components":"STRUCTURE","summary":"TL* THE CONTACT OWNS A 2018 VOLKSWAGEN TIGUAN. WHILE DRIVING UNKNOWN SPEEDS ON ROUGH TERRAIN, THERE WAS AN ABNORMAL TICKING, RATTLING, AND KNOCKING NOISE EMERGING FROM THE FRAME. THE VEHICLE WAS TAKEN TO HAMILTON VOLKSWAGEN (2200 NJ-33 HAMILTON, NJ 08690, 844-858-4565) WHERE IT WAS DIAGNOSED THAT THE B PILLAR NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED AND PROVIDED CASE NUMBER: 181087619. THE FAILURE MILEAGE WAS 3,000. THE VIN WAS NOT AVAILABLE.","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11118847,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/14/2018","dateComplaintFiled":"08/09/2018","vin":"3VV5B7AX4JM","components":"SEAT BELTS,STRUCTURE,UNKNOWN OR OTHER","summary":"THERE IS A RATTLE COMING FROM LOWER B PILLAR RATTLE COMING FROM DRIVER SEAT BELT RETRACTOR, OVERHEAD CONSOLE, WOOD TRIM ON BOTH FRONT DOORS, BOTH TWEETER SPEAKER GRILLS, BOTH REAR CUP HOLDERS, ALSO FOUND REAR DECK LID CLIPS NOT CLIPPED IN ALL THE WAY DRIVER REAR ACCESS PANEL RATTING ALONG WITH BOTH REAR STOP LIGHT ACCESS PANELS","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11115410,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/16/2018","dateComplaintFiled":"08/02/2018","vin":"3VV3B7AX5JM","components":"POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM","summary":"GUESS I'M HAVING THE SAME ISSUE A LOT OF OTHERS ARE HAVING. SITTING AT A RED LIGHT AND HIT THE GAS AND NOTHING HAPPENS. SMELLS LIKE GAS INSIDE THE CABIN. IT'S BEEN IN SERVICE AT THE DEALERSHIP FOR 15 DAYS AND THEY HAVE NO IDEA WHAT THE PROBLEM IS AND NO ETA ON THE FIX. I PURCHASED THE CAR IN DECEMBER 2017.","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11115085,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2018","dateComplaintFiled":"08/01/2018","vin":"3VV2B7AX6JM","components":"STRUCTURE","summary":"THERE WAS A LOUD, CONTINUOUS \"CLICKING\" NOISE COMING FROM THE DRIVER'S SIDE ALL ALONG WHERE THE ROOFLINE MEETS THE SIDE PANELS.  THIS IS FROM A STRUCTURAL DEFECT DUE TO A LACK OF WELDING IN THOSE AREAS.  WHILE IN FOR INSPECTION, I WAS LOANED THREE ADDITIONAL TIGUANS AND THEY ALL MADE THE CLICKING SOUND.  IT'S A HEAT-SENSITIVE ISSUE, OCCURRING WHEN THE TEMPERATURE REACHES AT LEAST 45 DEGREES AND THE METAL EXPANDS.  AFTER FOUR ATTEMPTS TO REPAIR THE VEHICLE BY INSTALLING CLIPS, WEDGES, AND FELT PADDING, VOLKSWAGEN AGREED TO RE-PURCHASE THE VEHICLE FROM ME.  THERE ARE NUMEROUS COMPLAINTS ONLINE ABOUT THIS ISSUE, WITH VW REPURCHASING SEVERAL VEHICLES.  THE CLICKING IS A CONTINUOUS ISSUE WHENEVER THE VEHICLE IS IN MOTION.","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11115188,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/29/2018","dateComplaintFiled":"08/01/2018","vin":"3VV3B7AX5JM","components":"VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM","summary":"ENGINE ON THIS VEHICLE IS VERY SLOW TO RESPOND. WHEN I GIVE GAS, IT STRUGGLES TO START MOVING, FEELS LIKE IT IS CARRYING 10K LBS OF LOAD BEHIND.     I PUSH GAS PEDDLE TO THE FLOOR AT A SIGNAL LIGHT TO GET AWAY FROM TRAFFIC. CAR WON'T RESPOND FOR ABOUT 1 OR 2 SECONDS, THEN STARTS TO MOVE, BUT VERY SLOW, CRAWLING, THEN STARTS TO SPEED UP. TURBO LAG IS VERY BAD.     I DON'T FEEL SAFE. THIS APPEARS TO BE A RECURRING ISSUE THAT IS BEING REPORTED FROM CUSTOMERS. TO BE FRANK, THE SIZE OF THE VEHICLE (LARGER THAN OTHER MODELS) DOES NOT SEEM TO MATCH THE ENGINE SIZE. NHTSA NEEDS TO INVESTIGATE FOR THE SAFETY OF OTHER DRIVERS, PARTICULARLY THOSE WHO SHARE THE SAME FEARS.","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11114779,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/22/2018","dateComplaintFiled":"07/31/2018","vin":"3VV4B7AX2JM","components":"ENGINE","summary":"ENGINE ON THIS VEHICLE IS VERY SLOW TO RESPOND.  WHEN I GIVE GAS, IT STRUGGLES TO START MOVING, FEELS LIKE IT IS CARRYING 10K LBS OF LOAD BEHIND.    THERE ARE ONLY TWO PASSENGERS, NOT PULLING ANYTHING.  PUSH GAS PEDDLE TO THE FLOOR AT A SIGNAL LIGHT TO GET AWAY FROM TRAFFIC.  CAR WON'T RESPONSE FOR ABOUT 1 SECOND, THEN STARTS TO MOVE, BUT VERY SLOW, CRAWLING, THEN STARTS TO SPEED UP.  TURBO LAG IS VERY BAD.  NEED TO UPDATE SOFTWARE TO HELP ELIMINATE THIS.  AUDI USES THE SAME ENGINE, BUT RESPONSE IS SO MUCH BETTER.","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11114780,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/15/2018","dateComplaintFiled":"07/31/2018","vin":"3VV4B7AX2JM","components":"POWER TRAIN,ENGINE","summary":"THERE IS WEIRD TURBO/ENGINE SOUND COMING FROM ENGINE COMPARTMENT.  WHEN ENGINE IS COLD, COLD START, YOU HEAR GRINDING TYPE OF NOISE.  IT IS VERY LOUD.  ONCE ENGINE IS DRIVEN FOR ABOUT 20 MINUTES, NOISE IS REDUCED, BUT STILL THERE.    THE TRANSMISSION SHIFT HAS CLICKING NOISE.    YOU DO NOT HEAR IT WHEN SEATING INSIDE THE VEHICLE, BUT YOU CAN HEAR IT WHEN OUTSIDE AND SOMEONE ELSE IS SHIFTING.   THE NOISE IS WHEN CAR GOES FROM EITHER DRIVE TO NEUTRAL, OR REVERSE TO NEUTRAL.    IT'S A CLICKING NOISE, LIKE CHIME AND METAL BANGING MIXED TOGETHER.","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11114782,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/31/2018","dateComplaintFiled":"07/31/2018","vin":"3VV4B7AX2JM","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING","summary":"THERE IS A RECALL FOR SUNROOF LIGHTING:  FROM VW WEBSITE: HIGH HUMIDITY IN THE PANORAMIC SUNROOF AMBIENT LIGHTING BAR LED MODULE (CAUSED BY ENVIRONMENT OR BY LEAVING THE SUNROOF OPEN) COULD LEAD TO A LOCAL SHORT CIRCUIT. IF THIS HAPPENS, THERE IS A RISK OF A FIRE.    SO, I BOUGHT HIGHER MODEL BECAUSE I WANTED THIS FEATURE, BUT NOW I CANNOT USE IT BECAUSE VW IS GOING TO DISCONNECT IT?  AT THE END, PAY FOR FEATURE, BUT YOU CANNOT USE IT BECAUSE VW CAN'T FIGURE OUT WHICH FIRE TO PUT OUT.","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11114461,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/27/2018","dateComplaintFiled":"07/30/2018","vin":"3VV2B7AX5JM","components":"EXTERIOR LIGHTING,ENGINE","summary":"THIS VEHICLE HAS A DRIVE ABILITY PROBLEM. THE CAR HAS A MAJOR HESITATION AND IS VERY DANGEROUS WHEN PULLING ONTO THE HIGHWAY. THE CAR ALMOST CUTS OUT BUT DOESN'T STALL AND FIND IT VERY DANGEROUS. THE DEALER TOLD ME THAT NOTHING IS WRONG WITH IT. ALSO, THERE WAS A RECALL ON MY AMBIENT LIGHTING ON MY SUNROOF. THERE COULD BE A LEAK OR HUMIDITY COULD AFFECT THE WIRING AND COULD CAUSE A FIRE. THERE FIX IS TO DISCONNECT IT. I HAVE NO SUNROOF LIGHTING. I SHOULD GET A REFUND FOR SOMETHING THEY TOOK AWAY.","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11114524,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/26/2018","dateComplaintFiled":"07/30/2018","vin":"3VV5B7AX6JM","components":"FUEL/PROPULSION SYSTEM","summary":"MY VEHICLE HAS 2 SERIOUS ISSUES. THE 1ST IS THE GAS/EXHAUST SMELL THAT IS INSIDE THE CABIN. THIS HAPPENS WHEN I AM DRIVING FOR MORE THAN A FEW HOURS CONSISTENTLY. THIS TENDS TO HAPPEN MORE WHEN THE OUTSIDE TEMPERATURES ARE OVER 108 DEGREES. THE 2ND ISSUE IS THE VEHICLE DOES NOT ALWAYS ACCELERATE FROM A COMPLETE STOP WHEN THE GAS PEDAL IS STEPPED ON. THE VEHICLE WILL ROLL INTO TRAFFIC A LITTLE BIT AND THEN 2-4 SECONDS PASS AND THEN IT WILL GO. IT IS VERY TOUCH AND GO AFTER IT DOES THIS AND IT TAKES ABOUT 10 MINUTES FOR IT TO FULLY BE \"NORMAL\" I HAVE HAD IT AT THE DEALERSHIP 2 TIMES FOR THESE ISSUES. THEY KEEP TELLING ME NOTHING IS WRONG WITH THE VEHICLE. I DO NOT FEEL SAFE IN THIS VEHICLE. BOTH ISSUES HAPPEN WITHOUT REASON. IT HAPPENS ON CITY STREETS AND HIGHWAYS. IT HAPPENS WITH OR WITHOUT THE \"START/STOP\" SYSTEM ACTIVATED. IT HAPPENS IN HOT AND COLD. I USE PREMIUM GAS LIKE THEY TOLD ME I HAD TO DO. I DO NOT TOP OFF WHEN I GET GAS. IT STILL CONTINUES TO HAPPEN.","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11113098,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2018","dateComplaintFiled":"07/23/2018","vin":"3VV3B7AX5JM","components":"SEAT BELTS,UNKNOWN OR OTHER","summary":"IT'S A SLIGHT TICKING. THE RATTLE HAPPENS OVER THE SMALLEST BUMP.","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11112369,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/15/2018","dateComplaintFiled":"07/19/2018","vin":"3VV3B7AX3JM","components":"FUEL/PROPULSION SYSTEM","summary":"WE PURCHASED OUR 2018 TIGUAN IN JANUARY OF THIS YEAR FROM MOMENTUM VOLKSWAGEN OF CLEAR LAKE. OUR CAR HAS BEEN IN 3 TIMES FOR SERVICE AND EACH TIME (AT 5K, 10K, AND 15 MILES), I HAVE EXPLAINED TO THE SERVICE WRITERS THAT MY CAR HAS A LAG, A STOP IN THE THROTTLE AND TURBO, WHERE IT FAILS TO ACCELERATE IMMEDIATELY UPON PUSHING THE GAS PEDAL.  THIS DELAY / HESITATION / AND ALL OUT STALLING IS PLACING ME IN VERY DANGEROUS SITUATIONS WHILE DRIVING.TWICE IN THE LAST WEEK, IT HAS COMPLETELY STALLED (ENGINE DOES NOT SHUT OFF BUT CAR WILL NOT GO) WHERE I WAS ALMOST REAR-ENDED ON THE FREEWAY IN ONE OCCASION AND ALMOST T-BONED IN AN INTERSECTION IN THE OTHER.  THE FOLKS AT THE DEALERSHIP EXPLAINED THIS IS A 'KNOWN CHARACTERISTIC OF THIS VEHICLE'. NOT ONE TIME, WHEN I WAS PURCHASING THIS VEHICLE WAS IT EXPLAINED TO ME THAT THE TIGUAN WOULD FAIL TO ACCELERATE AND PUT ME IN SUCH A DANGEROUS POSITION.  I HAVE REPORTED THIS TO VW AND  MY LOCAL NEWS MEDIA. I FIND IT ABSURD THAT THIS IS A KNOWN CHARACTERISTIC OF THE VEHICLE AND NOT ONCE WAS THIS MENTIONED AS THE REASON UNTIL MY THIRD VISIT AT 15,000 MILES WHERE THE DEPRECIATION OF MY VEHICLE MAKES IT A TOTAL LOSS FOR ME TO TRY TO EVEN GET A SAFER VEHICLE.  WHY IN WORLD, HAS THIS KNOWN FAILURE OF ACCELERATION NOT BEEN REPAIRED IN ANYWAY?","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11112264,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2018","dateComplaintFiled":"07/18/2018","vin":"3VV3B7AX5JM","components":"EXTERIOR LIGHTING,UNKNOWN OR OTHER","summary":"BOUGHT THE CAR IN OCTOBER 2017, IMMEDIATELY HAD TO HAVE THE LEFT REAR SENSOR REPLACED BECAUSE IT WOULD SHOW THAT THERE WAS A VEHICLE TO THE LEFT OF ME, EVEN WHEN I WAS IN THE LEFT HAND LANE. WHEN THE HEADLIGHTS ARE SET TO AUTOMATIC THEY ARE ALWAYS ON. THEY DON'T TURN OFF WHEN YOUR DRIVING IN FULL SUNSHINE. B PILLAR RATTLE HAS GOTTEN STEADILY WORSE ON BOTH SIDES. I JUST TOOK MY CAR IN AND THE DEALERSHIP COULDN'T GIVE ME AN ESTIMATE ON WHEN I WILL GET IT BACK. THE RATTLING HAPPENS ALL TIMES OF THE DAY AND ON ALL ROAD CONDITIONS. THE TEMPERATURE DOESN'T SEEM TO IMPACT THE RATTLING EITHER.","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11111985,"manufacturer":"Volkswagen Group of America, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/17/2018","dateComplaintFiled":"07/17/2018","vin":"3VV3B7AX0JM","components":"ELECTRONIC STABILITY CONTROL (ESC)","summary":"VEHICHLES AUTO ON OFF POWER SYSTEM ENABLES WHILE TURNING, STOPPED,  OR PARKED IF SEATBELT IS BUCKLED.  TURNS MADE COMPLICATED IF ENGINES AUTO STOP COMES ON.  VEHICHLE UNABLE TO MAKE COMPLETE TURN WITH EASE AT A COAST WHILE AUTO STOP KICKS ON.    TURNING INTO PARKING SPOT AUTO ENGINE SYSTEM KICKED TO OFF.  CAR DID NOT TURN WELL CAUSING CAR TO NOT TURN EAISLY LIKE THERE WAS NO POWER OR POWER STEERING. CAR BUMPED INTO CAR NEXT TO IT WHICH WAS PARKED.  CAUSING FRONT PASSANGER DAMAGE.","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11111789,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/16/2018","dateComplaintFiled":"07/16/2018","vin":"3VV3B7AX3JM","components":"ENGINE","summary":"ENGINE OIL WILL LEAK FROM INTAKE CAMSHAFT ADJUSTMENT VALVE. LEAK WAS NOTICED FIRST WHEN PARKED. AFTER FIRST REPAIR BY DEALER (11 JULY 2018), IT STARTED TO LEAK AGAIN ONLY AFTER FIVE DAYS FROM REPAIR. THIS REPRESENTS A SAFETY ISSUE THAT MAY CAUSE A FIRE OR EVENTUALLY ENGINE TO FAIL. CAN PROVIDE REPAIR REPORT FROM DEALER (FIRST REPAIR) AND SECOND ONCE IT IS FINALIZED. THANK YOU.","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11111398,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/13/2018","dateComplaintFiled":"07/15/2018","vin":"3VV3B7AX9JM","components":"SERVICE BRAKES,ENGINE","summary":"ON 7/13/2018 WE ARE ON A FAMILY TRIP WHEN WE STOP THE VEHICLE TO TAKE SOME PICTURES THE CAR ON  PARKING,  START TO MAKE HIGH AND LOW ACELERATION WITH VIBRATIONS AND THEN A LIGHT WITH EPC SHOW ON DASHBOARD. I TURN OFF THE CAR FOR A MINUTE AND THEN TURN ON, THE EPC LIGHT DISAPPEAR, BUT THE VIBRATIONS CONTINUED. THE NEXT DAY (7/14/2018) WE ARE ON THE ROAD AND THE VEHICULE STARTS THE VIBRATIONS , THEN SHOW THE CHECKENGINE PICTURE ON THE DASHBOARD, RAPIDLY 2 ERRORS APPEARED ON THE SCREEN 'ERROR: START-STOP' AND 'ENGINE ON DUE TO SYSTEM ERROR'. WE CALL VW CENTER AND WE HAVE A INSPECCION OF THE VEHICLE THIS WEEK.   ALSO WITH LESS OF 4,000MI WE SAW THAT THE FRONT BRAKE DISCS HAVE PROBLEMS. THEY SHOW A BIG MARK WITH DITCH. THERE'S A PROBLEM WITH THE PADS OR WITH THE STOP SYSTEM","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11110714,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/27/2018","dateComplaintFiled":"07/11/2018","vin":"3VV3B7AX0JM","components":"UNKNOWN OR OTHER","summary":"I PURCHASED MY 2018 TIGUAN ON JUNE 26TH, 2018. ON JUNE 27TH, AS I WAS DRIVING ON THE EXPRESSWAY I HEARD A LOUD RATTLING NOISE COMING FROM THE PASSENGER SIDE OF THE CAR . THE MORE I DROVE THE LOUDER IT WAS . I DIDN'T KNOW EXACTLY WHERE IT WAS COMING FROM. I WAS HEADED TO THE DEALERSHIP ANYWAY BECAUSE MY CAR WAS MISSING 3 ITEMS FROM THE TRUCK. THE PAINT PROTECTOR WASN'T DONE PROPERLY AND THE INSIDE OF THE CAR WASN'T CLEAN. I SPOKE WITH MY SALES PERSON ONCE I ARRIVED AND WE WENT TO THE SERVICE DEPARTMENT AND SCHEDULED AN APPOINTMENT TO GET THE CAR RE-DETAILED INSIDE AND OUT ALONG WITH THEM CHECKING OUT THE NOISE I WAS HEARING. THURSDAY JUNE 29, 10 AM, I ARRIVED AND CHECKED MY VEHICLE IN. I WAS TOLD IT WOULD TAKE A COUPLE OF HOURS TO COMPLETE EVERYTHING. IT TOOK 5 HOURS AND THEY TOLD ME THAT THE SHIFT PLATE UNDER THE PASSENGER SEAT WAS LOOSE AND IT WOULD TAKE ABOUT 3 TO 4 DAYS FOR THE PART TO ARRIVE. I RECEIVED A CALL ON JULY 5TH, STATING THE PART CAME IN AND I WAS SCHEDULED TO COME BACK IN ON SATURDAY JULY 9TH AND THAT HE WOULD HAVE A TECHNICIAN RIDE WITH ME , SINCE I WAS HEARING THE NOISE FROM THE SEAT BELT PANEL ON BOTH SIDES OF THE CAR. WHEN I ARRIVED, THE TECHNICIAN RODE WITH ME TO HEAR THE NOISE AND HE AGREED THAT IT WAS COMING FROM THE SEAT BELT PANEL. TECHNICIAN DROVE 2 OTHER DEMO CARS SINCE MY CAR WAS DRIVEN BY THE OWNER. FAST-FORWARD, I WAS TOLD THE DEMO CARS SOUNDED THE SAME WAY AND THAT HE TOOK THE SEAT BELT PANEL OFF, REARRANGED SOMETHING , DROVE THE CAR AND DIDN'T HEAR THE NOISE. THE SERVICE PERSON EXPLAINED THAT IF I STILL HEARD THE NOISE THAT IT WAS NOTHING THAT COULD BE DONE AND I HAD TO DEAL WITH THE NOISE. SINCE MY 3 YEAR OLD DAUGHTER WAS WITH ME , I DIDN'T HAVE TIME TO GO BACK AND FORTH, I SAID OK AND REPORTED THIS ISSUE TO VOLKSWAGEN.","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11110209,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2018","dateComplaintFiled":"07/09/2018","vin":"3VV2B7AX7JM","components":"STRUCTURE","summary":"TICKING NOISE/RATTLING FROM THE B-PILLAR ON BOTH THE DRIVER AND PASSENGER SIDE.","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11109694,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/05/2018","dateComplaintFiled":"07/05/2018","vin":"3VV2B7AX3JM","components":"POWER TRAIN,VEHICLE SPEED CONTROL","summary":"THE VEHICLE HAS A START/STOP FEATURE THAT IS ON BY DEFAULT AND IS DANGEROUS WHEN WAITING TO MAKE A TURN.  IT TEMPORARILY SHUTS THE CAR DOWN AND RESTARTS UPON RELEASE OF THE BRAKE PEDAL TO MOVE THE CAR FORWARD WHICH CAUSES SEVERE HESITATION IN EXCELLERATION.  TO MAKE MATTERS WORSE THE TRANSMISSION IN THIS VEHICLE JERKS AND HESITATES.   WHEN IT DOES FINALLY KICK IN IT CAUSES THE CAR TO SURGE FORWARD TO FAST AND MAKES IT DIFFICULT TO DRIVE AND HANDLE IN A TURN, EPECIALLY WITH ONCOMING TRAFFIC.  HAVE ALMOST BEEN T-BONED A FEW TIMES DUE TO BOTH OF THESE ISSUES.  WE DONT FEEL SAFE IN THIS VEHICLE!!  THESE ISSUES NEED TO BE ADDRESSED BY VOLKSWAGON BEFORE SOMEONE IS SERIOUSLY HURT.  WE LOVE THE STYLING AND LOOK OF OUR TIGUAN BUT FEEL THE TRANSMISSION AND START/STOP ISSUES ARE VERY UNSAFE!!","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11105095,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/09/2018","dateComplaintFiled":"07/02/2018","vin":"","components":"POWER TRAIN","summary":"TL* THE CONTACT OWNS A 2018 VOLKSWAGEN TIGUAN. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE MADE A RATTLING SOUND. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO VOLKSWAGEN OF ABILENE (1350 S CLACK ST, ABILENE, TX 79605, (325) 673-4663) AND WAS REPAIRED, BUT THE CONTACT WAS UNAWARE OF THE DIAGNOSIS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT TO WAIT FOR A RESPONSE FOR TRADING IN THE VEHICLE. THE FAILURE MILEAGE WAS 750. THE VIN WAS NOT AVAILABLE.","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11103623,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/30/2017","dateComplaintFiled":"06/24/2018","vin":"3VV3B7AX1JM","components":"UNKNOWN OR OTHER","summary":"RATTLING/TICKING NOISE ON DRIVERS SIDE AROUND EAR LEVEL.  NOISE HAS BEEN PRESENT SINCE I BOUGHT IT IN AUGUST 2017. THE NOISE OCCURS AT ALL SPEEDS AND ON SMOOTH SURFACE ROADS.","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11103444,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/22/2018","dateComplaintFiled":"06/22/2018","vin":"3VV3B7AX0JM","components":"STRUCTURE","summary":"CREAK/RATTLE FROM DRIVER'S SIDE B-PILLAR ALMOST SINCE NEW.  HAPPENS WHEN DRIVING OVER BUMPS IN THE ROAD; HAPPENS MOST BUT NOT ALL OF THE TIME.  RECENTLY STARTED SAME FROM PASSENGER-SIDE B-PILLAR, BUT LESS FREQUENTLY. MOST OFTEN NOTICED WHEN DRIVING A MODERATE SPEEDS (35-55).  THIS IS A KNOWN ISSUE WITH A TSB FOR EARLY MODEL YEAR PRODUCTION.  MAY INVOLVE POOR/MISSING WELDS.","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11103083,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/28/2018","dateComplaintFiled":"06/21/2018","vin":"3VV2B7AX0JM","components":"STRUCTURE,UNKNOWN OR OTHER","summary":"PURCHASED A 2018 TIGUAN AND DEVELOPED A RATTLE IN THE B-PILLAR.  VW/BODY SHOP IS REPAIRING IT ACCORDING TO A TSB THAT IS NOT UP TO STANDARD IN MY OPINION.  HOW CAN YOU FIX A BAD WELD BY MAKING THE SPACE WIDER AND SPRAYING IT WITH A SEALER?","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11101901,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/14/2018","dateComplaintFiled":"06/14/2018","vin":"3VV3B7AX4JM","components":"ENGINE","summary":"MY EVERYDAY EXPERIENCE WITH THIS VEHICLE INCLUDES - HESITATION WHEN ACCELERATING QUICKLY, JERKING FORCEFULLY WHEN ACCELERATING SLOWLY, RANDOM JERKING WHILE DRIVING. IT SEEMS AS THOUGH, EVEN AS AN AUTOMATIC CAR, I CAN FEEL EVERY GEAR CHANGE. ESPECIALLY ON THE FREEWAY, I FEEL EXTREMELY UNSAFE WHEN I ATTEMPT A LANE CHANGE. WHEN I PUT MY FOOT ON THE GAS TO QUICKLY SPEED UP, MY VEHICLE HESITATES AND DOES NOT MATCH WHAT I AM DOING ON THE PEDAL. THE HESITATION IS ESPECIALLY DANGEROUS FOR OTHER VEHICLES ON THE ROAD. I AM EXTREMELY ANXIOUS WHEN DRIVING MY VEHICLE BECAUSE I DO NOT FEEL IN CONTROL. I WORRY THAT, AT ANY POINT, IT WILL HESITATE OR JERK FORCEFULLY, AND CAUSE HARM TO ME, MY PASSENGERS, AND/OR THOSE IN OTHER VEHICLES AROUND ME.     PLEASE NOTE THAT THIS IS AN ONGOING PROBLEM. THIS WAS NOT A ONE-TIME OCCURRENCE. THIS DOES NOT JUST OCCUR WHEN DRIVING AT CERTAIN SPEEDS. THE HESITATION AND JERKING OCCUR DAILY.","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11099471,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/15/2018","dateComplaintFiled":"06/04/2018","vin":"3VV2B7AXXJM","components":"STRUCTURE","summary":"TICKING IN THE B PILLAR. IT COMES AND GOES BUT IS LOUD ENOUGH THAT ALL PASSENGERS IN THE CAR HEAR IT. IT IS IDENTICAL TO THE RATTLE THAT ALL OTHER TIGUANS HAVE. VW HAS A SERVICE BULLETIN FOR THIS ISSUE BUT IT HAS A NARROW VIN RANGE. THERE IS MOST CERTAINLY A STRUCTURAL CONCERN AND INHERENT DESIGN FLAW IN THE B PILLAR. TSB # 2050753/2","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11099525,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/03/2018","dateComplaintFiled":"06/04/2018","vin":"3VV2B7AX0JM","components":"POWER TRAIN,STRUCTURE,UNKNOWN OR OTHER","summary":"WHEN I'M GIVING GAS/ ACCELERATING, THERE IS A \"HISSING-SOUND\" COMING FROM OUTSIDE AND MORE CLEARER AND LOUDER TO THE PASSENGER SIDE PERSON POSITION. CAN HEAR IT EVEN CLEAR IF I ROLL DOWN THE WINDOWS. SOUND STARTS COMING ANYWHERE FROM 0 - MAX MPH NO MATTER WHICH ROADS I DRIVE IN. DON'T KNOW FOR SURE WHICH PART OF THE CAR IS DOING THE SOUND BUT \"ACCELERATION\" IS THE CAUSING IT AND WHEN I LET THE CAR ROLL WITHOUT GIVING GAS, THE SOUND STOPS. SO YOU SHOULD DEFINITELY GIVE GAS/ PRESS ACCELERATION PEDAL TO HEAR THIS SOUND. ITS BEEN 9 MONTHS SINCE I PURCHASED THIS CAR AND HAS ROUGHLY 11K MILES ON IT. (TIGUAN SE 2018 4MOTION)    SOUNDS FROM DRIVER'S SIDE B COLUMN IS ALSO NOTICEABLY LOUD WHEN DRIVING.","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11099157,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/31/2018","dateComplaintFiled":"06/01/2018","vin":"3VV1B7AX9JM","components":"ENGINE","summary":"WHILE DRIVING IN A 50MPH ROAD DURING RUSH HOUR TRAFFIC, THE EPC LIGHT CAME ON AND THE VEHICLE LOST POWER. I DIDN'T WANT TO PULL OVER ONTO A NARROW BIKE LANE. THE VEHICLE COULD NOT KEEP UP WITH TRAFFIC; OTHER DRIVERS WERE FORCED TO GO AROUND ME. AT THE NEXT STOP LIGHT, I RESTARTED THE CAR. THE EPC LIGHT DID NOT COME BACK ON, AND THE VEHICLE BEHAVED NORMALLY AGAIN.     I CALLED THE DEALERSHIP, AND THEY TOLD ME THAT IF IT HAPPENS AGAIN, THAT I SHOULD BRING IT IN. I GOT THE IMPRESSION THAT THIS IS A NORMAL REBOOT PROCESS FOR A VOLKSWAGEN, LIKE HAVING TO REBOOT A WINDOWS PC IF SOMETHING GOES WRONG. I THINK THE PROBLEM NEEDS TO BE ADDRESSED BEFORE IT HAPPENS AGAIN. FORTUNATELY, I WAS DRIVING THE CAR, BUT AFTER I TOLD MY WIFE WHAT HAPPENED, SHE DOESN'T WANT TO DRIVE MY CAR.","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11098240,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/23/2018","dateComplaintFiled":"05/28/2018","vin":"","components":"SUSPENSION","summary":"I PURCHASED A BRAND NEW 2018 VW TIGUAN FROM A CAR DEALERSHIP IN MY TOWN. TWO WEEKS LATER THEY CALLED ME AND ASKED ME TO BRING IT BACK IN TO HAVE IT INSPECTED FOR A POSSIBLE RECALL. AFTER AN HOUR OF SITTING AROUND WAITING FOR THEM TO CHECK I FINALLY WENT TO THEIR DESK AND ASKED WHAT WAS GOING ON. THEY TOLD ME THAT MINE WAS RECALLED AND THEY COULDN'T LET ME LEAVE WITH MY CAR. THEN THEY SPENT 2 HOURS TRYING TO FIGURE OUT WHAT TO DO BECAUSE THEY WEREN'T SURE IF THEY SHOULD GET ME A RENTAL CAR OR A LOANER. EVENTUALLY THEY GOT ME A RENTAL CAR AND ARE COVERING THE COST OF THAT. BUT NOW I'M LOOKING INTO THE SPECIFIC RECALL '42I7' AND IT WOULD SEEM THAT THE RECALL MAY HAVE BEEN IN PLACE PRIOR TO THEM SELLING ME THE CAR. I TEST DROVE THE CAR ON MAY 3RD 2018 AND SUBMITTED A LOAN APPLICATION. I CAME BACK THE NEXT DAY MAY 4TH 2018 TO SIGN THE PAPERS AND TAKE DELIVERY OF THE CAR. I WANT TO KNOW IF THE DEALER BROKE STATE OF WI LAWS BY SELLING ME A NEW CAR WITH A DANGEROUS RECALL OUT FOR IT. NOW I HAVE TO WAIT A MONTH FOR PARTS TO COME IN. CAN I TAKE SOME SORT OF ACTION AGAINST MY DEALERSHIP FOR THIS?","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11093517,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/07/2018","dateComplaintFiled":"05/13/2018","vin":"3VV2B7AX4JM","components":"STRUCTURE","summary":"THE DRIVER'S SIDE B-PILLAR HAS A RATTLE/CREAK. IT'S A SLIGHT TICKING THAT HAPPENS MOST OF THE TIME OVER UNEVEN ROADS OR WHEN YOU HIT A BUMP; THE RATTLE/NOISE HAPPENS OVER THE SMALLEST BUMP. NOISE CAN BE HEARD EVEN ON EVEN ROADS.I'VE HAD THE CAR SINCE 1/31/2018 WHEN I PURCHASED IT NEW, AND AS OF TODAY 5/12/18 HAS 2637 MILES. I HAVE NOTICED THE RATTLE SINCE THE WEATHER HAS BEEN WARMER AND AFTER THE VEHICLE SITS IN THE SUN OR OUTSIDE. THE RATTLE OCCURS AT ANY SPEED; 15 MPH - 70 MPH.I HAVE NOT TAKEN THE VEHICLE TO THE DEALERSHIP SINCE I WANT THIS ISSUE DOCUMENTED SINCE IT'S A KNOWN ISSUE BASED ON MY RESEARCH AND THE FIX IS NOT FULL PROOF YET. I DON'T WANT MY CAR DISMANTLED UNTIL I KNOW THE FIX WILL ACTUALLY FIX IT PERMANENTLY.    THIS IS A KNOWN ISSUE WHICH HAS BEEN REPORTED TO THE NHTSA AND VW ALREADY BY OTHER VW TIGUAN OWNERS. VW HAS ISSUED TECHNICAL SERVICE BULLETIN 2050753 ON 4/2/18 WITH A SUPPOSED FIX, BUT MULTIPLE OWNERS ARE STAYING THAT FIX HAS NOT SOLVED THEIR ISSUES.  FOR DETAILS ON THE ISSUE PLEASE REFER TO THE FOLLOWING VW OWNER FORUM - HTTP://FORUMS.VWVORTEX.COM/SHOWTHREAD.PHP?8860202-2018-TIGUAN-B-PILLAR-RATTLE-AND-OTHER-ANNOYANCES&P=107961257#/TOPICS/8903433?PAGE=1","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11088697,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/13/2018","dateComplaintFiled":"04/17/2018","vin":"3VV3B7AX6JM","components":"AIR BAGS,SEAT BELTS","summary":"TL* THE CONTACT OWNS A 2018 VOLKSWAGEN TIGUAN. WHILE DRIVING APPROXIMATELY 20 MPH, THE SEAT BELT CHIME ON THE PASSENGER SIDE STARTED TO SOUND AND THE PASSENGER SIDE AIR BAG WARNING INDICATOR BEGAN FLASHING. THE CONTACT STATED THAT THE ONLY THING ON THE PASSENGER SEAT WAS A CELL PHONE. THE CONTACT REMOVED THE CELL PHONE FROM THE PASSENGER SEAT AND THE CHIME STOPPED. THE CONTACT SLIGHTLY PLACED HER HAND ON THE PASSENGER SEAT AND THE CHIME STARTED AGAIN. THE CONTACT DROVE THE VEHICLE TO THE DEALER (SOUTH MOTORS VOLKSWAGEN, 17930 S DIXIE HIGHWAY, MIAMI, FLORIDA 33157) FOR DIAGNOSTIC TESTING. THE DEALER KEPT THE VEHICLE FROM 04/13/18 UNTIL 04/17/18, BUT FOUND NO FAILURES. THE DEALER STATED THAT A HEAD ENGINEER WOULD EVALUATE THE VEHICLE ON 04/18/18. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 3,355.","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11084832,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/11/2018","dateComplaintFiled":"04/12/2018","vin":"3VV0B7AX4JM","components":"ENGINE,FUEL/PROPULSION SYSTEM","summary":"WHEN THE AUTO START/STOP FEATURE IS DISABLED BY TOGGLING THE BUTTON ON THE CENTER CONSOLE, THE CAR DRIVES VERY ROUGH, ESPECIALLY AT SLOW SPEEDS. IT FEELS LIKE THE TRANSMISSION IS HAVING TROUBLE SHIFTING GEARS.","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11084833,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/12/2018","dateComplaintFiled":"04/12/2018","vin":"3VV0B7AX4JM","components":"ENGINE","summary":"THIS CAR HAS A NEW \"FEATURE\" CALLED AUTO START/STOP WHICH, WHEN IS ENABLED BY DEFAULT. IF NOT DISABLED, THIS FEATURE WILL TURN OFF THE CAR WHEN IT'S AT A STANDSTILL AND CONSUMING LITTLE POWER, THEN TURN BACK ON WHEN YOU HIT THE GAS. MEANT AS A FUEL CONSUMPTION MECHANISM, THIS IS VERY DANGEROUS. A FEW TIMES NOW, I FORGOT TO DISABLE IT, AND WHEN PERCHED IN THE MEDIAN BETWEEN OPPOSITE LANES, I HAD TO ACCELERATE RAPIDLY AND ALMOST GOT SLAMMED INTO BECAUSE THE CAR HAD TO FIRST START, THEN ACCELERATE. I LOST 2-3 SECONDS OF REACTION/ACCELERATION TIME.  WHEN TEST DRIVING THE CAR, THE SALESMAN TOLD ME IT WAS A FUEL CONSUMPTION FEATURE, THEN TURNED IT OFF FOR THE TEST DRIVE. IF I HAD SEEN THIS IN ACTION, I NEVER WOULD HAVE PURCHASED THE CAR. VW WILL NOT DISABLE IT PERMANENTLY.","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11083371,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/05/2008","dateComplaintFiled":"04/05/2018","vin":"3VV3B7AXXJM","components":"STRUCTURE","summary":"I AM EXPERIENCING A RATTLE IN THE PASSENGER SIDE B-PILLAR. MY DEALER IS AWARE OF MY PROBLEM AND SAID THEY HAVEN'T EXPERIENCED IT BEFORE. THEY ARE GOING TO RESEARCH ANY TSB THAT MAY BE AVAILABLE REGARDING THE RATTLE, BEFORE THEY START DISASSEMBLING THE INTERIOR LOOKING FOR THE CAUSE OF THE RATTLE. IN THE MEAN TIME, I HAVE FOUND MANY ON-LINE COMPLAINTS ABOUT THE SAME ISSUE AND ONE OF THE RESPONSES INDICATE COMMUNICATION WITH AN OWNER AND WITH VOLKSWAGEN, BY THE NHTSA ABOUT THIS ISSUE. I'LL TRY TO ATTACH THE LINK TO THAT CONVERSATION. IF, AS STATED IN THE COMMUNICATION, A FIX HAS BEEN IDENTIFIED, PLEASE LET ME KNOW SO I CAN FORWARD IT TO MY DEALER BEFORE THEY START REMOVING MY VEHICLES INTERIOR LOOKING FOR THE PROBLEM. THANK YOU. HERE IS THE LINK I REFERENCED ABOVE. IF THE LINK DOESN'T TAKE YOU DIRECTLY TO THREAD # 137, PLEASE GO TO PAGE 6 AND SCROLL DOWN TO THREAD # 137.    HTTP://FORUMS.VWVORTEX.COM/SHOWTHREAD.PHP?8903433-2018-TIGUAN-ISSUES-PURCHASED-ON-9-16-B-PILLAR/PAGE6","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11081919,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/12/2018","dateComplaintFiled":"03/28/2018","vin":"3VV2B7AX4JM","components":"STRUCTURE","summary":"I PURCHASED THE VEHICLE THE FIRST WEEK OF FEBRUARY. A WEEK LATER AN AWFUL RATTLE/TICKING NOISE BEGAN IN THE B-PILLAR WHERE IT MEETS THE ROOF LINE. THE SOUND IS VERY CONSISTENT AND LOUD. UPON DOING A QUICK INTERNET SEARCH IT APPEARS THAT THERE ARE MANY COMPLAINTS REGARDING THIS ISSUE IN THIS PARTICULAR MODEL. PEOPLE HAVE REPORTED THAT VW HAS HAD THEIR VEHICLE FOR WEEKS AND ARE COMPLETELY STRIPPED INSIDE. I CONTACTED THE DEALERSHIP I PURCHASED THE VEHICLE FROM, SENT THEM THE INFO FROM NHTSA AND VIDEOS OF THE PROBLEM. THE SHOP FOREMAN TOLD ME HE KNEW WHAT IT WAS AND IT WAS AN EASY FIX. I MADE AN APPOINTMENT. DROVE IT 70 MILES TO THE DEALERSHIP. ANOTHER TECH WORKED ON IT WITHOUT SPEAKING TO THE FOREMAN AND FOUND THAT BOTH SEAT BELT MECHANISMS WHERE OUT OF THEIR TRACK ( CONCERNING IN AND OF ITSELF). THE FIXED THAT ISSUE AND TOLD ME TO COME GET THE CAR. I ASKED THEM IF THEY SPOKE TO THE FOREMAN ABOUT WHAT HE THOUGHT IT WAS AND THEY HADN'T. I GET A CALL SAYING THEY NEED TO KEEP THE CAR. THE NEXT DAY I'M TOLD THEY ARE GOING TO START REMOVING THE SIDE PANEL AND HEADLINER. DURING THAT TIME I CALLED VW CUSTOMER CARE AND I WAS TOLD THERE ARE NO KNOWN ISSUES--BUT THEY HAVE ACTUALLY BOUGHT BACK PEOPLE'S CARS FOR THIS SAME ISSUE. I PICKED UP MY CAR 5 DAYS LATER BECAUSE I DID NOT WANT IT TORN APART AND USED AS A GUINEA PIG AND I NEEDED A CAR AND CAN'T LET IT SIT TORN APART FOR MONTHS. THEY ARE TELLING ME THE ONLY WAY TO FIGURE IT OUT IS TO BRING IT BACK AND RESTART THE PROCESS, BUT IT'S CLEAR FROM REPORTS ON HERE AND OTHER SOURCES THAT THEY KNOW ABOUT THE ISSUE AND HAVE DEEMED CARS INOPERABLE FOR THIS ISSUE.","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11081934,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/23/2018","dateComplaintFiled":"03/28/2018","vin":"3VV3B7AX7JM","components":"ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),ENGINE","summary":"THE SAFETY ALERT THAT STOPS YOUR CAR IN CASE OF A COLLISION STOPS MY CAR WITH NONE OR THING IN FRONT OR ON THE SIDE OF IT. MY BACKUP CAMERA STAYS ON CONSISTENTLY WHEN DRIVING FORWARD. THE ELECTRONIC MIDDLE CONSOLE CONSTANTLY FREEZES UP AND WON'T ALLOW ME TO DO ANYTHING OR GOES COMPLETELY BLACK. THIS HAS HAPPENED MULTIPLE TIMES INCLUDING THE MOST RECENT IN THIS COMPLAINT. THE ENGINE ALSO JERKS FORWARD AND IS VERY DANGEROUS TRYING TO PULL OUT ONTO A BUSY STREET. WHEN I MENTIONED THIS TO THE DEALERSHIP THEY SAID THE CAR NEED TO LEARN HOW I DRIVE. IT HAS 6600 MILES ON IT?","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11081936,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2018","dateComplaintFiled":"03/28/2018","vin":"3VV3B7AX7JM","components":"POWER TRAIN,FUEL/PROPULSION SYSTEM","summary":"THE CAR DOES NOT GET MORE THAN 316 MILES TO A FULL TANK. IT ALSO FEELS LIKE THE TRANSMISSION IS JERKING YOU FORWARD WHICH CAUSES THE CAR TO BE REALLY SLUGGISH. THIS IS ALSO DANGEROUS WHEN TRYING TO PULL OUT ON A BUSY STREET. I TOOK IT TO THE DEALERSHIP AND THEY DROVE IT CAME BACK AND TOLD ME I SHOULD ONLY FILL UP AT CERTAIN GAS STATIONS. THEY GAVE ME A LIST AND SAID I HAVE TO USE ONLY PREMIUM GAS I. THE CAR AND ONLY FILL UP AT THESE STATIONS IF I WANT THE EXPECTED GAS MILEAGE.","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11080327,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/24/2017","dateComplaintFiled":"03/20/2018","vin":"3VV5B7AX3JM","components":"STEERING,UNKNOWN OR OTHER","summary":"SEL PREMIUM TRIM    LANE ASSIST MALFUNCTION - SYSTEM WILL INACCURATELY DETECT LANE LINES AND ATTEMPT TO ADJUST THE VEHICLE TO THE CENTER OF THE LANE, EVEN WHEN IT ALREADY IS CENTERED IN THE LANE, RESULTING IN THE VEHICLE PULLING INTO THE ADJACENT LANE. HAS NEARLY PULLED THE VEHICLE INTO ADJACENT LANE WITH ANOTHER VEHICLE PRESENT IN THE LANE RESULTING IN NEAR COLLISIONS ON NUMEROUS OCCASIONS. SYSTEM WILL ALSO REGISTER AS THE VEHICLE SOMEHOW DEPARTING INTO THE LANES ON BOTH SIDES OF VEHICLE AT THE SAME TIME, AND WILL ESSENTIALLY LOCK THE STEERING WHEEL IN PLACE. SEE INCLUDED PHOTO EVIDENCE - BOTH LINES ON THE SIDE OF THE VEHICLE ARE SOLID WHITE INDICATING THAT THE DEPARTURE MITIGATION IS ACTIVATED, AND THE GREEN \"LANE\" ICON INDICATES THAT THE LANE DEPARTURE SYSTEM IS CURRENTLY ACTIVATED. DEALER SERVICE DEPARTMENT RESPONSE: \"\"NPF UNABLE TO REPRODUCE CUSTOMERS CONCERN\".","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11079994,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/20/2018","dateComplaintFiled":"03/17/2018","vin":"3VV2B7AX3JM","components":"SEAT BELTS,STRUCTURE,UNKNOWN OR OTHER","summary":"WE BOUGHT A VW TIGUAN 4 MOTION SEL 2018 WITH PANORAMIC SUNROOF, ON JAN 20,2018. FROM THE SAME NIGHT WE TOOK THE CAR OUT OF THE DEALERSHIP WE HEARD A RATTLING NOISE IN THE B PILLAR CONSTANTLY. STARTING FROM JAN 26, 2018 THE CAR HAS BEEN TO THE VW SERVICE STATION TWICE ALREADY (STILL THERE), IN TOTAL OF OVER 3 WEEKS. I HEARD FROM THE SERVICE TEAM THERE WERE THREE OTHER VW CARS WITH THE SAME PROBLEM SO THE QA TEAM CAME DOWN TO SERVICE STATION TO LOOK AT ALL CASES. QA TEAM CHECKED IT MULTIPLE TIMES. REMEDIES I HEARD FROM THEM INVOLVED \"TRIMMING\" AND ORDERING NEW PARTS. NOTHING IS FIXED AND THE WORDS I AM HEARING FROM SERVICE IS THAT THERE IS NO HOPE TO EVER GET FIXED. CONTACTED VW CUSTOMER SERVICE DIRECTLY TODAY, THEY HAD NO RECORD OF THESE ISSUES FOR MY CAR. SO DISAPPOINTING THAT OVER 6 WEEKS OF OUR TIME IS WASTED WITH AN ISSUE THAT SEEMS TO EXIST IN 2018 MODELS SINCE LAST YEAR, AND NO TRANSPARENCY. I BELIEVE THE ISSUE IS STRUCTURAL PROBLEM WHEN CAR IS IN NORMAL CONDITION MOVING AND ADDITIONAL CONCERN IS THE NOISE COMING FROM LOCATION OF SIDE AIRBAGS, I HAVE A BIG CONCERN OVER THE VW SAFETY AND OPERATION OF THE AIRBAGS IN THIS SITUATION, WHEN VW CAN NOT EVEN ADDRESS THE PROBLEM WITH THE NOISE.","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11076186,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/12/2018","dateComplaintFiled":"03/04/2018","vin":"3VV3B7AXXJM","components":"SEAT BELTS,STRUCTURE","summary":"I PURCHASED A 2018 VOLKSWAGEN TIGUAN SEL ON SATURDAY, 02/10/2018.  TWO DAYS LATER ON 02/12/18 ON MY COMMUTE TO WORK I BEGAN HEARING A \"POPPING\" NOISE FROM THE B-PILARS ON BOTH THE DRIVER'S AND PASSENGER'S SIDE PILARS.  AS IF THOUGH SOMETHING WAS LOOSE INSIDE THERE.  I MADE AN APPOINTMENT TO TAKE THE VEHICLE BACK TO THE DEALER THE FOLLOWING SATURDAY, 02/17/2018 AND WHEN I WENT IN FOR THE APPOINTMENT THE SERVICE REPRESENTATIVE INFORMED ME THEY WOULD NOT BE ABLE TO LOOK AT MY VEHICLE UNTIL THE FOLLOWING MONDAY.  I ASKED HIM IF THEY COULD PROVIDE ME WITH A LOANER SO THAT I COULD LEAVE MY CAR THERE AND HE INFORMED ME THAT HE COULD NOT MAKE THAT DECISION.  I LOOKED FOR MY SALES AGENT AND HE WAS ABLE TO PROVIDE ME A LOANER (2018 TIGUAN SE).  I RECEIVED A CALL FROM THE SERVICE REP ON WEDNESDAY, 02/21/18 TELLING ME THAT MY VEHICLE WAS READY FOR PICK UP.  I WENT TO PICK IT UP AND THEY INFORMED ME THEY HAD CHANGED OUT A DEFECTIVE SEAT BELT HEIGHT ADJUSTER ON DRIVER SIDE.  I TOOK THE CAR FOR A RIDE AND IT STILL MADE THE NOISE.  SO I DID NOT ACCEPT IT.  THEY LOANED ME A DIFFERENT CAR (2018 PASSAT R) AND WAS TOLD THEY WOULD WORK ON MY VEHICLE.  THEY CALLED ME AGAIN ON SATURDAY, 02/24/18 TO TELL ME MY CAR WAS READY.  WHEN I WENT TO THE DEALER ON MONDAY, 02/26/18 (I WAS OUT OF TOWN ON SATURDAY), THEY TOLD ME THEY HAD CHANGED THE SEAT BELT SEAT ADJUSTER FOR THE PASSENGER SIDE TOO.  I TOOK IT FOR A RIDE AND THE NOISE WAS STILL THERE ON BOTH SIDES.  AGAIN, I DID NOT TAKE POSSESSION OF MY CAR.  THEY TOLD ME THEY WOULD HAVE TO DISMANTLE THE HEADLINER TO GET A BETTER GRASP OF THE PROBLEM. I WAS CALLED AGAIN ON FRIDAY, 03/02/18 TO INFORM ME THAT THEY WERE GOING TO HAVE TO BRING A SPECIALIST FROM VW (IN APPROXIMATELY 2 WEEKS FROM 03/02/18) TO DIAGNOSE THE PROBLEM BEFORE TAKING MORE INVASIVE ACTIONS. THEY LOANED ME A THIRD CAR (2018 VW TIGUAN SEL) AND NO CONCRETE ANSWER ON MY VEHICLE.","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11074136,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/12/2018","dateComplaintFiled":"02/21/2018","vin":"3VV4B7AX7JM","components":"STRUCTURE","summary":"ANNOYING RATTLE PILLAR-B DRIVER SIDE ONLY WHILE IN MOTION. RATTLE SEEMS RELATED TO FRAME ISSUE AND TEMPERATURE-DEPENDENT (IT IS LOUDER WHEN TEMPS LOW 30S). ISSUE WIDESPREAD REPORTED ON THE WEB. REPORTS ALREADY OF 3-4 TIGUANS THAT VW HAS OFFERED FULL REPLACEMENT WITH NEW VEHICLES DUE TO THIS ISSUE. CONCERNED ABOUT SAFETY OF MY FAMILY IF STRUCTURAL DEFECT. CAR IS BRAND NEW RATTLE STARTED AT 750 MILES.","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11072427,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/09/2018","dateComplaintFiled":"02/12/2018","vin":"3VV3B7AX5JM","components":"SEAT BELTS,STRUCTURE","summary":"RATTLE NOISE COMING FROM LEFT B-PILLAR ABOVE SEATBELT CONSTANTLY. NEAR LEFT EAR OF DRIVER.. TOLD DEALER ABOUT THE NOISE WHILE ON A TEST DRIVE BEFORE PURCHASE, HE ADVISED US TO BRING THE CAR IN FOR SERVICE. WE TOOK THE CAR IN ON OUR SECOND DAY OF OWNERSHIP AND DEALER DISMISSED THE ISSUE SAYING THEY COULDN'T HEAR THE NOISE. I DID A QUICK INTERNET SEARCH AND TURNED UP NUMEROUS COMPLAINTS AND NHTSA CASES FOR THIS SAME ISSUE. I'D LIKE TO EITHER HAVE THE VEHICLE REPAIRED OR RETURN THE VEHICLE TO THE DEALER FOR A REFUND.","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11071833,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/31/2017","dateComplaintFiled":"02/08/2018","vin":"3VV3B7AXXJM","components":"UNKNOWN OR OTHER","summary":"CONSISTENT RATTLING NOISE FROM B PILLAR AREA. AFTER SEVERAL ATTEMPTS OF RESOLVING THE ISSUE WITH VOLKSWAGEN, THEY WERE UNABLE TO PROPERLY DIAGNOSE OR FIX. THE RATTLE OCCURS DURING REGULAR DRIVING CONDITIONS, BUT PRIMARILY WHEN DRIVING ON BUMPY SURFACES.","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11066929,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2018","dateComplaintFiled":"02/05/2018","vin":"3VV3B7AX5JM","components":"STRUCTURE","summary":"INTERIOR B-PILLAR NOISE COMING FROM PASSENGER SIDE. PASSENGER SIDE DASH WHERE IT MEETS A-PILLAR ALSO PRODUCES NOISE","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11066739,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/28/2018","dateComplaintFiled":"02/02/2018","vin":"3VV2B7AX5JM","components":"EXTERIOR LIGHTING","summary":"THIS IS AN UPDATE TO MY EARLIER REPORT, COMPLAINT NUMBER: 11065547.  THE LOW BEAM PERFORMANCE IS WORSE THAN I ORIGINALLY REPORTED.  TONIGHT (FEB 2 2018) I TOOK TIME TO LOOK AT THE RANGE OF VISION OF THE LOW BEAMS.  I ESTIMATE IT AT 50 FEET.  I LIVE ON A CURVED STREET AND AS I DROVE DOWN IT, I OBSERVED THAT WHEN THE TIGUAN WAS POINTED AT A HOUSE, IT DIDN'T GET ILLUMINATED UNTIL I WAS ON THE PROPERTY EDGE.  THE HOUSE HAS A 35 FOOT SETBACK FROM THE STREET AND SLIGHTLY UPHILL FROM THE FRONT OF MY TIGUAN.  NONE OF THE HOUSE WAS WITHIN THE RANGE OF THE HEADLIGHTS.  I DISCUSSED ADJUSTING THE FRONT HEADLIGHTS WITH MY DEALERSHIP BUT THEY DIDN'T KNOW IF THEY WERE ADJUSTABLE.  I CONSIDER THIS A SIGNIFICANT AND DANGEROUS SITUATION THAT NEEDS TO BE INVESTIGATED.","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11066529,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/18/2018","dateComplaintFiled":"02/01/2018","vin":"3VV3B7AX6JM","components":"STRUCTURE","summary":"ANNOYING DRIVER-SIDE B-PILLAR RATTLE AT SPEEDS UP TO ABOUT 50. DOESN'T HAPPEN AS MUCH WHEN VERY COLD (BELOW 35 OR SO) OR -- ODDLY -- WHEN RAINING. DEALER SAYS THEY'VE NEVER HEARD OF THIS ISSUE. WEB SEARCH SHOWS IT TO BE FAIRLY WIDESPREAD. SUPPOSEDLY WELDING-RELATED.","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11065646,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/29/2018","dateComplaintFiled":"01/29/2018","vin":"3VV3B7AXXJM","components":"STRUCTURE,UNKNOWN OR OTHER","summary":"INTERMITTENT ONGOING RATTLE IN THE B PILLARS BEHIND SEAT BELTS..","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11065547,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/08/2018","dateComplaintFiled":"01/28/2018","vin":"3VV2B7AX5JM","components":"EXTERIOR LIGHTING,VISIBILITY/WIPER","summary":"1) LOW BEAM HEADLIGHTS HAVE A VERY SHORT RANGE, PERHAPS AS LITTLE AS 100 FEET WITH A VERY SHARP CUT-OFF.   ALMOST HIT A DEER BECAUSE ALTHOUGH I WAS DRIVING AT 30 MPH, I COULD BARELY SEE THE DEER AS IT CROSSED THE ROAD.  THIS WAS EVIDENT ON A STRAIGHT COUNTRY ROAD WITH NO STREET LIGHTS WHILE THE CAR WAS IN MOTION DRIVING STRAIGHT.  THIS IS A SERIOUS SAFETY ISSUE BECAUSE IT'S DANGEROUS TO DRIVE ON LOW LIT OR UNLIT ROADS AT NIGHT.  THE FIX WOULD BE A REDESIGNED HEADLAMPS (BOTH SIDES) OR A BRIGHTER BULBS.  NHTSA SAFETY RATING SITE SHOWS THE PROBLEM CLEARLY.  IT'S DANGEROUS.  2) WINDSHIELD WIPERS CONTINUE TO STREAK ALTHOUGH THEY WERE REPLACED BY THE VW DEALER, ELGIN VW, WHICH DID NOT FIX THE PROBLEM.   THE STREAKING CREATES A BLIND SPOT ON THE RIGHT PART OF THE WINDSHIELD.  UNABLE TO SEE TO THE RIGHT FRONT AT INTERSECTIONS.","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11064782,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2018","dateComplaintFiled":"01/25/2018","vin":"3VV2B7AX2JM","components":"SEAT BELTS","summary":"THE DRIVER SIDER SEATBELT DOES NOT RETRACT.  FOR EXAMPLE, IF I LOOK OVER MY SHOULDER TO CHECK DIVERS IN OTHER LANES MY SEAT BELT WILL LOOSEN AND WHEN I TURN BACK AROUND TO FACE FORWARD THE BELT DOES NOT AUTOMATICALLY TIGHTEN.  I WORRY THIS BELT IS DEFECTIVE AND HAVE NEVER EXPERIENCED THIS IN ANOTHER CAR.  I ROUTINELY NEED TO TIGHTEN MY SEATBELT WHILE DRIVING.  I AM CONCERNED THAT IF I WERE TO GET INTO AN ACCIDENT IN THIS VEHICLE THE SEATBELT WILL NOT KEEP ME SAFE.  THIS HAS BEEN AN ONGOING ISSUE SINCE I PURCHASED THE CAR IN MID-DECEMBER 2017.","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11055637,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/09/2017","dateComplaintFiled":"12/20/2017","vin":"3VV3B7AXXJM","components":"SEATS","summary":"THE THIRD ROW OF THIS VEHICLE IS UNSAFE TO TRANSPORT PASSENGERS TALLER THAN 5'3' ACCORDING TO A WARNING ON PG.95 OF THE OWNER'S MANUAL. THIS INFORMATION IS NOT AVAILABLE IN ANY OF THE OTHER  LITERATURE ABOUT THE VEHICLE.","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11047458,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/10/2017","dateComplaintFiled":"11/20/2017","vin":"3VV2B7AX0JM","components":"EXTERIOR LIGHTING","summary":"VERY DIM-INVISIBLE HEAD LIGHT-LIGHTENING DURING HEAVY RAINS OR DARK STREET RIDES. FELT SCARY WHILE DRIVING. ALMOST THOUGHT THAT THERE WERE NO HEAD LIGHTS ON THE CAR. FROM THAT POINT I WAS REALLY NOTICING AND THIS IS THE RATING I GIVE FOR THE LIGHTING THE ROAD AT NIGHT   DURING MOTION -> 2/10  STATIONARY ->6/10  CITY STREET ->6/10  PLEASE LOOK INTO THIS AND FOR SURE YOU'LL FIND THIS \"DEFECT\" IN THE BRIGHTNESS OF HEADLIGHTS.","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11041723,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/10/2017","dateComplaintFiled":"10/31/2017","vin":"3VV3B7AX5JM","components":"STRUCTURE,VISIBILITY/WIPER","summary":"PURCHASED THE 2018 TIGUAN ON SEPTEMBER 16TH, ENTERED SERVICE ON OCTOBER 10TH WITH TWO B PILLAR RATTLES, EXCESSIVE WIND NOISE FROM DRIVERS DOOR AND A SCREEN FLICKER WITH THE BACK-UP CAMERA. CAR HAS REMAINED IN SERVICE FOR 21 DAYS AND NO RESOLUTION FROM VOLKSWAGEN.","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11031661,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/18/2017","dateComplaintFiled":"10/04/2017","vin":"3VV2B7AX7JM","components":"STRUCTURE","summary":"THE DRIVERS SIDE B PILLAR CONSISTANTLY MAKES AGRESSIVE AND LOUD CRACKING NOISES WHEN DRIVING THE VEHICLE.  I HAVE INITIATED A LEMON LAW SUIT WITH VOLKSWAGEN.  THE VEHICLE HAS BEEN TO THE DEALER THREE TIMES AND THE CONCERN HAS NOT YET BEEN RECTIFIED.  ADDITIONALLY THE DRIVERS SIDE B PILLER FLEXES AND CRACKS WHEN THE REAR DRIVERS SIDE DOOR IS OPENED (THE DOOR IS ATTACHED TO THIS PILLAR).  THE SECOND DEALERSHIP WAS ABLE TO REPLICATE THE NOISE WAS WAS VERY CONCERNED.  THE SERVICE DIRECTOR TOLD ME THAT PREVIOUS TIGUAN MODELS HAD CONCERNS WITH INSUFFICIENT WELDING WHICH HAS BEEN DOCUMENTED ON SAFERCAR.GOV.  IT IS ALSO DOCUMENTED IN MULTIPLE FORUMS.  THE SERVICE TICKET INDICATES THAT EXCESS WELDING SLAG WAS DISCOVERED BEHIND THE HEADLINER AND CURTAIN AIRBAG.  THE DEALER SAID THAT THIS SHOULD NOT BE HERE.  I'M VERY CONCERNED ABOUT THE WELDING INTEGRITY OF THE VEHICLE.  THE CAR MAKES VIOLENT CRACKING NOISES DURING ANY BODY FLEX.  I'M EXTREMELY CONCERNED ABOUT THE SAFETY OF MY VEHICLE AND MY OVERALL WELL BEING.  IN THE EVENT OF A SIDE IMPACT OR GENERAL IMPACT DO NOT BELIEVE THAT THE CAR WILL ADEQUATELY PROTECT ME AND I COULD BE SUBJECT TO SERIOUS BODILY HARM.  VOLKSWAGEN REFUSES TO RESPOND OR ASSIST ME IN ANY WAY.  THE COMPANY IS NOT CONCERNED ABOUT THEIR CONSUMERS AS CLEARLY EVIDENT IN THEIR MOST RECENT SCANDAL IN WHICH THEY DEFRAUDED THE GOVERNMENT AND CONSUMER WITH FALSE EPA RATINGS WHICH THEY KNOWINGLY CONCEALED.  IN INTEREST OF THE GENERAL PUBLIC'S SAFETY PLEASE LAUNCH AN INVESTIGATION IN TO THIS VEHICLE SO THAT LIVES CAN BE SAVED.","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]}]}