{"count":261,"message":"Results returned successfully","results":[{"odiNumber":11761433,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/29/2026","dateComplaintFiled":"09/01/2026","vin":"3VV3B7AX5NM","components":"UNKNOWN OR OTHER","summary":"Description of Defect: The central MIB3 infotainment touchscreen on my 2022 Volkswagen Tiguan has suffered a complete blackout and is entirely unresponsive. This system has already been repaired and replaced over three once under warranty for infotainment failures over three years ago. The issue has returned, causing a total loss of the backup camera, and safety menus controls. Safety Risk Involved:  When the touchscreen fails or goes black, it causes an immediate loss of critical vehicle functions. I lose access to the backup camera display while reversing, and I am entirely unable to adjust vehicle safety assistance menus. This total loss of visibility and vehicle safety controls creates an immediate driving hazard and distraction.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11760801,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/09/2026","dateComplaintFiled":"08/30/2026","vin":"3VVCB7AX0NM","components":"ENGINE","summary":"Oil consumption/ needs to replace cylinder head","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11760563,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2026","dateComplaintFiled":"08/29/2026","vin":"3VV2B7AXXNM","components":"UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM","summary":"I got this car in 2024 and it burns through oil.  I am constantly replacing the oil and have had to have the seals replaced a couple of times. Every 200 to 300 miles I have to put oil in it.  It\u2019s too new of a car for that.  I know a lot of other owners have had issues.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11760448,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/28/2026","dateComplaintFiled":"08/28/2026","vin":"3VV3B7AX1NM","components":"ENGINE","summary":"Consuming too much oil and only getting worse. Have to add 1 qt of oil around every 400 miles. Worried that all the burning could cause a vehicle fire","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11759423,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/09/2026","dateComplaintFiled":"08/25/2026","vin":"3VV8B7AX8NM","components":"STEERING,LANE DEPARTURE","summary":"I'm experiencing a persistent Travel Assistant is not available dash light and warning beep on a repeated basis. I have taken this into the VW dealer and the did a factory reset to address the problem and that did not resolve the issue. There is a know widespread problem with several 2022 models that can be found when searching the problem. VW has issued a Technical Service Bulletin to dealers (TSB 48-23-01) so they are aware of the problem. The warning is very distracting and often chimes multiple times in a row, last experience it went off approximately 20 times in one mile.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11759515,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/11/2026","dateComplaintFiled":"08/25/2026","vin":"3vv4b7ax9nm","components":"ELECTRICAL SYSTEM","summary":"According to the report I received from Nucar in Tilton NH, my 5F module for the infotainment system is not working after an OTA update.  Navigation, volume, road sign assistance (speed limit signs), bluetooth sound, seat memory, etc ..  I had to pay $700 to have them look at the car and they did not fix it.  Now My estimate for repair is $1700 ... This car has 68501 miles .. just over 60K - this is not an abuse failure - it is a product failure.  There are many reports online indicating multiple model years with this issue.  I am not sure what this report will do but I hope it supports fixing these expensive cars which break before you can pay them off.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11759562,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/25/2026","dateComplaintFiled":"08/25/2026","vin":"3VVCB7AX5NM","components":"ENGINE,FUEL/PROPULSION SYSTEM","summary":"My 2022 Volkswagen Tiguan has an ongoing excessive oil consumption problem that began in April 2025 when the low oil warning illuminated. I added approximately one quart of oil and contacted the Volkswagen dealership. The dealership instructed me not to add oil myself if the warning returned and to bring the vehicle in for evaluation.  On May 12, 2025, I brought the vehicle to the Volkswagen dealership and an oil consumption test was performed. The problem continued. I returned the vehicle on July 25, 2025, and a second oil consumption test was performed. The dealership subsequently replaced the PCV valve in the engine in an attempt to correct the oil consumption problem.  On August 25, 2026, the check oil warning illuminated again, indicating that the problem has continued despite two oil consumption tests and replacement of the PCV valve. The dealership is now requesting that I bring the vehicle back for a third oil consumption test.  The vehicle has repeatedly been made available to the Volkswagen dealership for inspection and repair. Each time it is taken in for this problem, the dealership keeps the vehicle for approximately one week, and there has been little communication regarding the status of the vehicle unless I contact the dealership myself.  I am concerned that the underlying cause of the excessive oil consumption remains unresolved despite repeated testing and an attempted repair. I am concerned about continued oil loss, potential engine damage or engine failure, and the safety of operating the vehicle while the cause of the oil consumption remains unresolved. The vehicle is available for further inspection.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11758882,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/29/2026","dateComplaintFiled":"08/23/2026","vin":"3VVCB7AX5NM","components":"LANE DEPARTURE","summary":"For multiple weeks, my vehicle's Travel Assist/driver-assistance system has repeatedly malfunctioned. The problem began after the vehicle was returned to me by the dealership following service related to an ongoing oil-consumption issue.  Since receiving the vehicle back, the \"Travel Assist currently not available\" warning and associated warning indicators activate repeatedly during virtually every drive. The warning is accompanied by an audible alert/beeping and may occur multiple times during a single trip. The repeated alerts are distracting while driving and create a safety concern.  The warnings occur even when I am not actively using Travel Assist or the driver-assistance system. They have occurred while the vehicle is completely stopped as well as while I am driving normally within my lane without crossing the lane markings. The system appears to activate warnings unpredictably and without any corresponding action by the driver.  Because this involves a driver-assistance/safety system, I am concerned that the system may not function properly or be available when it is actually needed. The unpredictable and repeated audible warnings also divert the driver's attention from the roadway.  This malfunction has continued consistently for several weeks across multiple trips. I have photographs documenting the Travel Assist warning and warning indicators displayed on the instrument cluster under different driving conditions and at different vehicle mileages. The vehicle is available for inspection upon request.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11758730,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/19/2026","dateComplaintFiled":"08/22/2026","vin":"3vv2b7ax3nm","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"Phantom braking, 2nd time in last 3 months","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11757593,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/14/2026","dateComplaintFiled":"08/18/2026","vin":"3VV2B7AX5NM","components":"POWER TRAIN,ENGINE","summary":"2022 VW Tiguan SE had PCV (positive crankshaft ventilation) also known as air-oil separator failed just outside of warranty creating a pressure cooker like effect in the engine which caused several seals and hoses, (such as the upper/front timing cover gaskets, rear main seal, and valve stem seals) to fail. The oil pan gasket was also destroyed. Although I was fortunate enough to be able to drive from my house around the corner to my local mechanic, this could have become a dangerous scenario considering most of my driving is done on busy freeways -- this could have caused severe oil slicking, sudden loss of power, and/or total engine failure. All of which could have resulted in a fatal, multi-vehicle accident.  This appears to be a relatively common incident involving this particular year and model according to a New Jersey federal case ([XXX] et al v. Volkswagen [XXX] et al.), and several other complaints found. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11756299,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/11/2026","dateComplaintFiled":"08/11/2026","vin":"3vvcb7ax1nm","components":"UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM","summary":"What component or system failed or malfunctioned, and is it available for inspection upon request? During a multipoint inspection that was earlier than advised due to multiple dashboard lights engaging, we were told that our car has an oil leak due from the timing covers and lower pan seal. They removed the oil separator and found value stem seals to be out towards the exhaust side creating an oil leak that stemmed from blown timing covers and the lower oil pan seal being the cause of the leak. The oil separator was noted as failed. This car has been brought in for every inspection and continued to have lights on post inspection that we were told regularly that they forgot just to turn off the lights but that the oil had been changed. In fact, our next oil change wasn't due until February 2027. How was your safety or the safety of others put at risk? Our safety has been put at risk driving a car with a substantial oil leak and faulty components that only seem found after we are 8,000 over the warranty.  In searching the internet, this oil valve and leak situation is common in 2022 Tiguans enough so that there are multiple threads and articles about it. Has the problem been reproduced or confirmed by a dealer or independent service center? The dealer confirmed that this is an ongoing issue with these cars and that Volkwagen may be looking into doing a rebate for repairs. That doesn't fix the issue with the safety of the vehicle. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? We will be checking in with our insurance provider as well as an independent service center after dealing with Heritage Volkswagen Group due to our warranty. That warranty obviously provided us nothing for its cost or coverage. The lights were present and always brought in to be checked at the dealer we bought the car from. Again, we were always told that the lights didn't mean anything and they were left on after service accidentally","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11755040,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/27/2026","dateComplaintFiled":"08/05/2026","vin":"3VV4B7AX7NM","components":"ELECTRICAL SYSTEM,BACK OVER PREVENTION,FORWARD COLLISION AVOIDANCE","summary":"The infotainment MIB3 system failed. Infotainment screen is completely black and non functional. This has put my family at risk because I can\u2019t see my backup camera and have very limited visibility through rear view mirror when backing up. I also lost safety features such as rear cross traffic warning, rear auto braking, ability to see pedestrians or vehicles when backing up, and the emergency cell call system. My car also no longer can access navigation or CarPlay which makes navigation dangerous on my small phone. Failure of MIB3 infotainment brain was confirmed by VW dealer. Car is under factory warranty but part is backordered with no ETA so I\u2019m forced to drive an unsafe car. Was denied a loaner vehicle. This failure happened 1 day after overhead console spontaneously broke and fell down from headliner. Error lights now persist on the dashboard.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11755056,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/08/2026","dateComplaintFiled":"08/05/2026","vin":"3VV2B7AX5NM","components":"ELECTRICAL SYSTEM,ENGINE","summary":"The vehicle logged code P0491 due to a clogged cylinder head internal port at 28,000 miles (26,000 at the time vehicle was inspected.) Volkswagen's official repair protocol requires a complete engine cylinder head replacement. The vehicle's onboard computer has disabled the factory-installed remote start system as a result of this engine fault.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11753904,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/02/2023","dateComplaintFiled":"07/31/2026","vin":"3VV4B7AX1NM","components":"LANE DEPARTURE","summary":"Travel Assist Not Available warning chime several times while driving.  This has been back to the dealer 3 or more times, steering wheel replaced, software updates and still this along with screen blackouts, steering wheel heater coming on without prompting, audio failure, backup camera not always functioning. It is very distracting to all drivers with constant chimes and warning lights flashing across all screens.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11753951,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/23/2026","dateComplaintFiled":"07/31/2026","vin":"3VV4B7AX4NM","components":"UNKNOWN OR OTHER","summary":"The overhead console suddenly dropped into the passenger compartment, making the vehicle dangerous to drive: the rear view mirror view was completely blocked and the now swinging console can hit the driver's face while driving.  To avoid being hit, the driver has to hold the console up with one hand while driving with only one hand.    The cause appears to be the failure of multiple plastic clips holding the overhead console in place.   While this appears to be a known issue with VW, they have not recalled all of the affected vehicles.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11751371,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/03/2026","dateComplaintFiled":"07/19/2026","vin":"3vv8b7ax0nm","components":"STEERING,LANE DEPARTURE","summary":"We have had the steering wheel replaced twice in this vehicle since purchasing it brand new. This is not the 3rd steering wheel in the truck. From what we can tell this is extremely common with this VW. There is an issue with the wheel ring that causes the circuitry to \"freak\" out and cause the  lane assist system/warning to come on/off repeatedly on the dash. It happens when you turn the wheel and flashes on the screen/auditable alerts multiple times. It is unsafe to drive as the warning happens for no rhyme or reason. Causing malfunction to the lane assist feature and is extremely distracting for the driver. Yes, the dealer has been able to replicate the issue. They have successfully replaced the steering wheel twice no (under warranty) There were no warnings prior to the issue happening. At which point the waring lights and audible alerts starting happening.  This is clearly a recall issue for VW. Our concern is we are now on the 3rd steering wheel in a vehicle we bought brand new and it is now out of warranty. After the first wheel replacement there were no issues for approx. 1 year, then it happened again. There is a part that is degrading within the wheel and causing this to happen.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11750052,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2026","dateComplaintFiled":"07/13/2026","vin":"3VV4B7AX3NM","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2022 Volkswagen Tiguan. The contact stated that the vehicle was consuming an excessive amount of engine oil. The oil light was illuminated. The vehicle was taken to the local dealer, where it was diagnosed, and it was determined that the cylinder head needed to be replaced. The vehicle was not repaired because parts were on back order. The manufacturer was contacted, and the contact was referred to the service and the general manufacturer. The manager informed the contact to continue driving the vehicle and to continue to take it in for the oil to be topped off. The failure mileage was approximately 30,000.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11749468,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/08/2026","dateComplaintFiled":"07/10/2026","vin":"3VV2B7AX3NM","components":"ENGINE","summary":"Oil warning light was on while driving on a highway.  My vehicle was losing engine oil. I just had an oil change recently. Current odometer is at 25000 miles.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11747947,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/18/2025","dateComplaintFiled":"07/02/2026","vin":"3VV4B7AX3NM","components":"POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE","summary":"The vehicle intermittently fails to accelerate normally from a stop, especially in hot weather and when the A/C is running. When pressing the accelerator, the vehicle can hesitate for an extended period before moving. In a recent incident recorded on video (reference attachment), I pressed the accelerator and the vehicle failed to respond normally for more than 10 seconds, requiring me to pull over.  This creates a serious safety risk when entering intersections, making U-turns, crossing traffic, or pulling into traffic, because the vehicle does not respond when acceleration is needed. The issue is intermittent and more frequent and severe during summer temperatures, when the AC is running continuously.  The concern has been reported to the Volkswagen dealer multiple times. Dealer repair attempts were made in 2025, but the issue still exists. An independent mechanic also inspected/tested the vehicle and confirmed there is an issue, but advised that it likely requires Volkswagen-specific diagnosis, software, adaptation, or calibration.  No consistent warning light appears before the hesitation occurs. The vehicle is available for inspection upon request. I have video evidence showing the delayed acceleration condition.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11747225,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/29/2026","dateComplaintFiled":"06/29/2026","vin":"3VV2B7AX1NM","components":"ENGINE","summary":"I have a 2022 Tiguan 2.0L gas engine with a 10yr 120k mile Volkswagen warranty and all previous maintenance and services performed by the Volkswagen dealer.    Just over 40k miles and a check engine light comes on so I go to the dealer. The oil separator, an emissions device, failed and needs to be replaced with the oil pan and timing chain cover. This separator is not noted anywhere on the manufacturer service schedule but based on talking to the dealership and my own research its is a known issue failing frequently over the last 5-6 years with Volkswagen redesigning parts several times in failed attempts to correct the issue but, to date, they have not issued a recall.  As such, owners are having to pay significant repair bills as Volkswagen refuses to repair this under emission control or extended warranty coverage.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11746921,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/27/2026","dateComplaintFiled":"06/27/2026","vin":"3VV8B7AX8NM","components":"ELECTRICAL SYSTEM,LANE DEPARTURE","summary":"Keyless system warning continuously goes off.    Lane assist continually is unavailable   Start stop system continually unavailable   Dealership has serviced the vehicle and warning indicators continue to go off.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11746538,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/05/2025","dateComplaintFiled":"06/25/2026","vin":"3VVCB7AX4NM","components":"POWER TRAIN,ELECTRICAL SYSTEM,ENGINE","summary":"I am submitting this complaint regarding my Volkswagen vehicle because it has experienced two recurring defects during the warranty period that remain unresolved despite repeated repair attempts by the dealership.  Issue 1 \u2013 Excessive Oil Consumption The vehicle has had a persistent excessive oil consumption problem since the warranty period. The dealership has attempted to repair this defect six times, including replacing an engine valve, but the issue continues. The vehicle still consumes excessive oil, requiring frequent monitoring and topping off. This creates a serious safety concern because low engine oil can result in engine damage, sudden loss of engine power, engine seizure, or an increased risk of fire while driving. Issue 2 \u2013 Electrical System Failure The vehicle has also experienced ongoing electrical problems involving the keyless entry system, repeated 12V Battery Low warnings, inoperative interior lights, and loss of connectivity with the Volkswagen mobile app. These problems have persisted despite nine repair attempts by the dealership and remain unresolved. The vehicle has spent a significant amount of time at the dealership throughout 2025 and 2026 for these recurring defects. The repeated electrical failures raise significant safety concerns. The keyless entry system can fail to unlock or recognize the key, the low 12V battery warnings indicate an unresolved electrical issue, and the loss of interior lighting reduces visibility inside the vehicle. The repeated failures also raise concerns about the reliability of other critical electrical systems and the possibility of the vehicle failing to start or operating unpredictably. Despite six repair attempts for excessive oil consumption and nine for electrical defects, Volkswagen has been unable to permanently fix these issues. I request NHTSA investigate whether these recurring failures indicate a broader safety defect requiring corrective action. Currently car is back to dealership for repair again","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11746126,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2026","dateComplaintFiled":"06/24/2026","vin":"3VV8B7AX5NM","components":"LANE DEPARTURE","summary":"My travel assist warning light and warning bell randomly goes on. Sometimes it does it a couple times, most times it continues nonstop. I have warranty left and the dealer has charged me twice to diagnose it only to say there's nothing wrong. They claim unless it is doing it when i come in, there is nothing they can do. I find it hard to belive that this doesn't log in the computer. This becomes terribly distracting while driving as I look down every single time to read the warning in case it is something different. I showed the dealer a 3 minute video of it happening. I tried to traded the car for a different brand and it did it to the people inspecting the car.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11745514,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/20/2026","dateComplaintFiled":"06/21/2026","vin":"3VV8B7AX9NM","components":"STEERING,FORWARD COLLISION AVOIDANCE,LANE DEPARTURE","summary":"This is a very common issue with the car and everytime I touch the steering wheel it says \u201ctravel assist not available\u201d. But when it notify that message it makes a very loud noise. It is very distracting because everytime I move my hands or grab the wheel it will keep making the loud noise making it very hard to focus. This is a problem that Volkswagen knows about and wants the customer to pay over $1000 out of pocket to replace the whole steering wheel. There is no user error or way for the drive to cause this it is a faulty sensor in the wheel. In the end its makes it very hard to drive and focus when everytime I move my hand on my wheel the car makes a loud ringing noise","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11745035,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/26/2026","dateComplaintFiled":"06/18/2026","vin":"3VV8B7AX1NM","components":"STEERING,LANE DEPARTURE,FORWARD COLLISION AVOIDANCE","summary":"In February 2026, my windshield was replaced by a third-party glass company after a crack. Shortly after, my vehicle\u2019s driver assistance system began activating falsely \u2014 beeping, displaying warnings, and on a few occasions attempting to auto-correct the steering wheel while my hands were already on it. The \u2018hands on wheel\u2019 warning has displayed while I was actively holding the wheel.  The glass company has serviced the vehicle four times since, including replacing the camera bracket, resetting the windshield seal, and installing a full OEM windshield and bracket as recently as June 15, 2026. Camera recalibration has passed successfully each time. Despite this, the false activations have continued and worsened. On June 17, 2026, the system activated approximately 25 times during a single commute of about 30 minutes, including while braking and during slow-speed maneuvers such as parking.  The vehicle\u2019s steering wheel was replaced in January 2025 under a manufacturer Technical Service Bulletin for an unrelated known defect and functioned without issue for over a year before this began. I am scheduling a dealership appointment to diagnose the cause. This is a safety concern because the system unpredictably intervenes with steering input and produces frequent distracting false alerts while driving","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11744222,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2026","dateComplaintFiled":"06/15/2026","vin":"3VVCB7AX4NM","components":"LANE DEPARTURE","summary":"Lane Assistance Warning comes on repeatedly for no apparent reason. It is very distracting and dangerous as it makes a loud noise and flashes on the dashboard.  The dealership has replaced the steering wheel to rectify the issue, but it has begun happening again and is no longer covered under the warranty. There seems to be no fix or answer from VW other than replacing the wheel again.  Which has only been a temporary fix.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11743961,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/03/2025","dateComplaintFiled":"06/14/2026","vin":"3VV2B7AX8NM","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"At around 60,000 miles my infotainment system started acting strange.  The backup camera wouldn\u2019t engage intermittently.  After doing that for a couple months, it stopped working completely and is just a black screen.  Several times randomly it has come on briefly to display the Welcome to VW message but will do nothing more than that.  I have no back up display.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11743325,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/10/2026","dateComplaintFiled":"06/10/2026","vin":"3VV8B7AX5NM","components":"LANE DEPARTURE","summary":"Out of the blue, the Travel Assist warning will start ringing. Sometimes it does it once, other times it can go nonstop for 10 minutes. It happens randomly and I can't make it come on. It has become a terrible distraction while I am driving. The dealer claims unless they observe it, they won't repair it under warranty. There is a TSB describing exactly what my car is doing. While I was on the phone with customer care it started doing it and the other person could hear it. His reply was to keep letting the dealer drive it until it happens to them. They have done this twice already and charged me both times. I'm afraid of the distraction while I'm driving. I even have video of it happening but they say it isn't enough.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11742264,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/05/2026","dateComplaintFiled":"06/05/2026","vin":"3VV8B7AXXNM","components":"UNKNOWN OR OTHER,ENGINE","summary":"Oil Change and Check Engine Light continuously appear.  Have gotten oil changes during the prescribed timings and still after being within the timeframe of the oil change the sensor appears.  The car has stalled while driving due to this and have on multiple occasions have had to buy oil to add to the vehicle even after getting a oil change at a dealership.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11742356,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/03/2026","dateComplaintFiled":"06/05/2026","vin":"3VV2B7AX8NM","components":"SUSPENSION,ELECTRICAL SYSTEM,ENGINE","summary":"My backup camera stopped functioning not too long after the warranty was expired.  It began by not coming on sometimes and then it went completely out.  The entire unit is no longer functioning which prevents me from being able to use my backup camera and that is a safety issue.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11741657,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/04/2026","dateComplaintFiled":"06/02/2026","vin":"3VV1B7AX4NM","components":"ENGINE","summary":"My 2022 Volkswagen Tiguan (VIN: [XXX] ) is experiencing excessive engine oil consumption. The vehicle requires oil replenishment every less than 1,000 miles, which is far beyond what any reasonable consumer would expect from a properly functioning engine. I reported this issue to the Volkswagen dealership while the vehicle was still under the manufacturer\u2019s warranty. The dealership stated that this level of oil consumption is \u201cnormal\u201d and only added oil without performing any diagnostic testing or repairs. No repair order documenting a defect was issued, and no corrective action was taken. This problem is consistent with the known defect in the EA888 2.0L TSI engine, specifically the defective piston rings that fail to create a proper seal, allowing oil to leak into the combustion chamber and burn off during operation. A class action lawsuit has been filed against Volkswagen regarding this exact defect in 2022\u20132023 Tiguan models. The excessive oil consumption poses a serious safety risk. If oil levels drop critically low without warning, the engine could suffer catastrophic failure, stall unexpectedly, or overheat while driving \u2014 all of which significantly increase the risk of a crash. Despite this being a warranty-covered vehicle and a known manufacturing defect, Volkswagen and its authorized dealership have refused to repair the issue or acknowledge it as a defect. I am requesting that NHTSA open a formal investigation into this matter and consider a safety recall for all affected 2022\u20132023 Volkswagen Tiguan vehicles. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11741023,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/29/2026","dateComplaintFiled":"05/30/2026","vin":"3VV4B7AX9NM","components":"UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE","summary":"This is related to reference TSB 48-23-01.  There is a rapid, unpredictable chime causes intense cognitive distraction while trying to navigate highway traffic.  It is accompanied by warning messages covering navigation information and other displays on the dash.  It is impossible to focus on driving the car and is incessant with no way to turn off.  This is a safety hazard.  I've almost been involved in several crashes due to the distraction and trying to manage the problem as it's occurring.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11740334,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/17/2026","dateComplaintFiled":"05/27/2026","vin":"3VV8B7AX1NM","components":"EXTERIOR LIGHTING,UNKNOWN OR OTHER","summary":"2022 Tiguan overhead consule just fell down hanging by wires. No glasses compartment so not sure what would cause the stress on it due to usage.  Dealer said 2020 models had issue and have an extended warranty. The 2022 does not have any recall. Seems like design flaw VW should correct as issue comes up.  If I was driving at the time. it would have hit me or passenger in the head.  This is a safety concern.  I have seen multiple posts where this has happened.  VW said I am out of warranty and will not do anything.  It is 2022 and I have seen 2020 and 2021 models with owners posting same issue.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11740335,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/27/2026","dateComplaintFiled":"05/27/2026","vin":"3vv4b7ax0nm","components":"LANE DEPARTURE,BACK OVER PREVENTION","summary":"a vehicle warning notice flashes across the dashboard saying \u201cvehicle assistance system not available\u201d and the switch to engage this system causes the same message to flash and the systems do not engage","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11739902,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/27/2026","dateComplaintFiled":"05/25/2026","vin":"3VV3B7AX6NM","components":"ENGINE","summary":"2022 Volkswagen Tiguan SE, ~70,000 miles. The vehicle experienced a cylinder head failure in the EA888 2.0L TSI engine, causing the check-engine light to illuminate. The cylinder head developed internal cracks, resulting in excessive oil consumption over a period of more than one year prior to the current repair.  During multiple service visits to the authorized VW dealership over the past year or more, I reported abnormal oil consumption and expressed concern about a possible engine problem. On each occasion I was told no fault was found. On at least one visit I was discouraged from requesting a deeper diagnostic by being told it would require a significant out-of-pocket fee, despite the vehicle being under the manufacturer's warranty.  The vehicle was dropped off for the current repair on [DATE] after the check-engine light came on. The dealership confirmed the cylinder head failure is covered under Volkswagen's New Vehicle Limited Warranty. However, the required cylinder head part has been on backorder for over 60 days with no confirmed ETA. No loaner or rental vehicle has been provided despite the extraordinary duration of the repair.  The dealership's own service advisor stated that in the state of Texas alone, approximately 7,000 cylinder heads are currently pending replacement across Volkswagen vehicles \u2014 indicating this is a widespread, systemic defect actively being managed within the dealer network, not an isolated incident.  The dealership has also proposed that I bear 50% of the repair cost, despite the vehicle being under warranty and having a complete and consistent maintenance record. This cost-sharing proposal was framed as a courtesy, which I do not accept.  I own a second 2022 Volkswagen Tiguan SE with the same engine and model year, which I am also concerned may be affected by the same defect. Public records, owner forums, NHTSA complaint databases, and ongoing class action filings confirm this is a known, widespread issue affecting numerous 2022","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11738882,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/14/2024","dateComplaintFiled":"05/19/2026","vin":"3VVCB7AX6NM","components":"STEERING,ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE","summary":"\"Travel Assist Not Available\" chime and yellow notification came on intermittently from around July 2024 to July 2025 in my VW Tiguan.  I complained about it to the Heritage VW in [XXX]  and nothing was done in 2024.  The noise and notifications became more frequent around July 2025 and came on every time I drove the vehicle incessantly.  I took the car back to Heritage VW  and they said it was by battery and replaced this for a fee.  This did not eliminate the problem and the dealer kept it for 2 days and found that it was the steering wheel.  They charged me to replace this because the vehicle was out of warranty. However, in July 2024 it was still under warranty but Heritage VW neglected to make the repair.  This noise was a huge distraction to my driving as it was loud and incessant. I made a complaint to the Georgia Attorney General and VW corporate headquarters and neither helped me.  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11737071,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2026","dateComplaintFiled":"05/11/2026","vin":"3VV3B7AX8NM","components":"ENGINE","summary":"The light appears on my dash indicating low oil level frequently between oil changes. I have to add oil to my car every 2-3 weeks. An abundant amount of white smoke comes from the exhaust pipes. I\u2019ve been told it\u2019s burning oil. This could ruin my engine or become catastrophic by fire. I was told it could be something to do with the pistons or cylinder head. Mechanic shops don\u2019t want to/have the ability to work on Volkswagens. The dealership says this is normal. I\u2019m afraid for my children and my safety. This is a major safety issue that needs to be corrected. This is potentially life threatening.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11736182,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2026","dateComplaintFiled":"05/06/2026","vin":"3VV4B7AX3NM","components":"ENGINE","summary":"2.0 liter engines suffer from excessive oil consumption due to defective piston rings which can lead to engine failure.   This is a class action lawsuit in other states. We now need a new engine at the cost of $6,500","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11734800,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/20/2026","dateComplaintFiled":"04/30/2026","vin":"3vv8b7ax5nm","components":"STEERING,ELECTRICAL SYSTEM,LANE DEPARTURE","summary":"The travel assist warning displays frequently depending on where hands are positioned on steering wheel. Sound is a distraction while driving and hand placement can to unsafe to avoid the warning being triggered. I have had the steering wheel replaced due to the issue but now with the new steering wheel the problem is back.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11732934,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/15/2026","dateComplaintFiled":"04/22/2026","vin":"3vv0b7ax1nm","components":"ENGINE","summary":"Noticed large amount of oil on driveway. Check engine light came on. Took it to the VW dealer. They advised that there is a recurring problem with 2022 Tiguan, where a premature head gasket failure causes engine and coolant leaks. Requires a cylinder head replacement. Since a large number is affected, there is a 8-10 back order of the part. Also, I was told that  VW is repairing the defect under Service Bulletin TSB 15-23-01 or TSB /action 2071245, however they would not honor it in my case since the vehicle has 90000 miles.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11732155,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/10/2025","dateComplaintFiled":"04/19/2026","vin":"3VV4B7AX1NM","components":"STEERING,FORWARD COLLISION AVOIDANCE,LANE DEPARTURE","summary":"This first happened while I was driving. First, it started with a loud warning tone along with the notice on the console telling the travel assist is currently not available. It\u2019ll be there for a few minutes and then it will go away. A couple of months later during the winter of December 2025- January 2026. It was constantly a problem. Every time I drove every 2 to 5 minutes it will give me the same loud beep along with the notice. It didn\u2019t matter whether I was using the feature or not it kept constantly beeping. In the best of times it was very annoying and in the worst of times it just is so loud that it scares me. I tried so many things to fix it. I would often try to clean the cameras. And I couldn\u2019t use the lane keeping assistance at all through all this. There is a feature I\u2019ve been using extensively and I think it\u2019s important for having helped me driving safely in the highway.  In the end, it was so distracting I\u2019m not having the lane keeping Assistance that I was forced to go get it repaired. That\u2019s when I understood that it was a widely reported issue.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11731844,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2026","dateComplaintFiled":"04/17/2026","vin":"3VVCB7AX0NM","components":"ENGINE","summary":"Check Engine light illuminated, code: P2402 #07E8 EVAP SYSTEM LEAK DETECTION PUMP CONTROL CIRCUIT HIGH. Checked online and same year, same model have recall for same issue.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11730666,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/31/2022","dateComplaintFiled":"04/12/2026","vin":"3VV8B7AX5NM","components":"ENGINE","summary":"Since purchasing this vehicle, along with 2 other tiguans in my family.  ALL of them have had excessive oil consumption. I have complained each time I bring the car in for service and i  always being told \u201cthis is normal\u201d. I was told there was a company notification issued advising that you could use up to 1 Qt every 1,000 miles!! That is INSANE and I\u2019ve never heard anything that absurd in my ENTIRE LIFE!  NOW I\u2019m finding out that it is an absolute defect with the cars and numerous people are advising they\u2019re being advised there are Cylinder head issues and they have needed to have theirs replaced. The big issue is it\u2019s a problem with the Tiguan engine but the real issue is they are only covering if you vehicle is still under warranty. Even though I\u2019ve voiced my complaints numerous times if something happens to my car happens I\u2019m screwed because I recently went over my mileage!  So I know if something happens with mine VW is NOT going to cover the repair so me and thousands of others are going to be screwed. It\u2019s obviously a known issue!  How has a RECALL not have been issued for these engines for this obvious manufacturers defect with their Tiguans engines. If there was ever a time there should be a recall issued this is the prime example!  I\u2019m sure there will be class action suits issued because there are going to be plenty of cases of this occurring. Please advise how we can get a case opened or a recall issued for this obvious defect with this VW engine. You would be saving thousands of people lots of stress and money. VW should absolutely be held accountable for this defect and not be screwing their customers","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11730693,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/27/2025","dateComplaintFiled":"04/12/2026","vin":"3VV2B7AX1NM","components":"ENGINE","summary":"Excessive oil consumption caused by the PCV Valve failing. The PCV Valve failed causing pressure build up in the engine which luckily for me only caused the valve stem seals to pop out of position on the exhaust valves. This caused oil to leak into the combustion chambers and burn through the exhaust. In other known cases this failure has caused the oil pan and timing covers to Crack and vehicle will lose its oil all over the roadway. No check engine light came on for me only low oil light every 800 miles starting around the 70,000 mile mark. Dealership determined the cause and failure. Manufacturer determined the cylinder head needed replaced. Dropped car off on Nov. 7 2025 and was given a loaner. Part on backorder. Part came in in February and installed. During test drive the cylinder head failed internal and they had to order the same part again. 6 loaner cars later finally got car back on April 10 2026. Extended warranty covered all but $100 of the $4800 cost.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11730156,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/09/2026","dateComplaintFiled":"04/09/2026","vin":"3VVCB7AX3NM","components":"ENGINE AND ENGINE COOLING,ENGINE","summary":"The contact owns a 2022 Volkswagen Tiguan. The contact stated that while driving approximately 40 MPH, the check engine warning light illuminated. The vehicle was taken to O'Reilly, where an unknown diagnostic result was provided. The vehicle was taken to the used car dealer where it was purchased, and the engine was disassembled. The dealer determined that the cylinder head was cracked. The vehicle was repaired. The contact stated that while driving approximately 25 MPH after the repair, the vehicle stalled in the middle of the roadway. The vehicle was restarted after an extended while; however, the vehicle was bucking while driving. The vehicle was driven to the dealer, where an unknown repair was performed; however, the check engine warning light illuminated, and the vehicle was bucking and making an abnormally loud sound while driving. The vehicle was taken back to the dealer, where it was test-driven, and the failure was duplicated. The dealer informed the contact that the vehicle was repaired; however, the failure persisted while attempting to drive the vehicle out of the dealer's parking lot. The vehicle remained with the dealer. The dealer then advised the contact to inform the insurance company of the failure; however, the insurance company referred the contact back to the dealer because the failure was not caused by a crash. The dealer was advised accordingly and threatened to tow the vehicle at the contact's expense and to charge the contact for vehicle rental if the contact did not return the rental. The contact advised the dealer that the vehicle was not repaired and was unsafe to drive. The vehicle was not repaired. The Volkswagen dealer and manufacturer were not contacted. The failure mileage was approximately 67,000.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11729415,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2026","dateComplaintFiled":"04/06/2026","vin":"3VVCB7AX7NM","components":"STEERING","summary":"This vehicle was purchased in 2021, while the vehicle was under warranty, we had issues with the travel assist 2 times. The vehicle was taken twice to the main VW dealership to fix the issue with the travel assist. Both times they change the entire steering mechanism and the vehicle worked fine after that. Recently, the car started having issues again with the travel assist but now it\u2019s not under  warranty anymore. The main issue it\u2019s that it\u2019s unstoppable noise and alerts while driving and it is very distracting and it\u2019s unsafe. I have tried to contact the dealership regarding this issue however because the car is not under warranty anymore, the price is unreasonable. I do believe there has been always a main issue with the car since we purchased it in 2021. I would really like some help with this matter, Thank you","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11728274,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2025","dateComplaintFiled":"03/31/2026","vin":"3VVCB7AX8NM","components":"UNKNOWN OR OTHER,ENGINE,LANE DEPARTURE","summary":"My 2022 Tiguan burns excessive oil between oil changes and the check oil light comes on. I have to top it off between oil changes. I purchased in Nov 2023 and the light came on in less than 6 months. It has been brought to dealerships attention on mulitple ocassions however they are unable to find a problem or a solution. They have replaced my leak detection pump and a cover without results. I have also had on going issues with the travel assist light coming on almost daily. They replaced my steering wheel already without resolution as well. Currently there is a class action lawsuit for 2022 Tiguans for the excessive oil consumption issue so hopefully they will fnd a resolution soon.   Here are some notes of dates of occurances 11/2023 Purchased 5/15/24 oil light on 9/6/24 oil light on 10/31/25 oil change, steering wheel replaced 4/1/25 oil light on 6/16/25 Oil changed 6/27/25 Leak Detection Pump replaced 6/23/25 oil light on 1/13/26 oil change and oil leak from upper timing cover 3/18/26 oil light on","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11727781,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2025","dateComplaintFiled":"03/29/2026","vin":"3VV8B7AX8NM","components":"ENGINE","summary":"My 2022 keeps burning oil and I am having to put a quart to a quart and a half of oil about every 10 days into my car","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11727545,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/27/2026","dateComplaintFiled":"03/27/2026","vin":"3VV4B7AX3NM","components":"ELECTRICAL SYSTEM","summary":"Travel Assist Not Available notification pops up on the dashboard and makes a loud distracting Ding noise randomly and repeatedly. Volkswagen has no fix for it except \u201creplace the steering wheel\u201d which I\u2019ve done twice. They need to push a software update so I can silence this thing.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11727194,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/26/2026","dateComplaintFiled":"03/26/2026","vin":"3VV8B7AXXNM","components":"ENGINE,FUEL/PROPULSION SYSTEM","summary":"I am filing this complaint because my Volkswagen Tiguan has a serious and ongoing engine issue involving excessive oil consumption and a faulty cylinder head. The vehicle burns through an abnormal amount of oil between changes, requiring constant top\u2011offs, sometimes as frequently as every few hundred miles. Despite regularly adding oil and following all manufacturer\u2011recommended maintenance, the issue continues to worsen. The dealership has confirmed that the cylinder head is defective, which is causing the engine to consume oil at an extremely accelerated rate. However, I have been told the replacement cylinder head is on national backorder, and there is currently no estimated timeframe for when the part will be available. This means I am forced to continue driving a vehicle with a known, documented engine defect that can:  Lead to engine stalling Create loss of power while driving Increase the risk of engine seizure Potentially cause a safety hazard on the road  Additionally, being required to constantly add oil just to keep the vehicle operable is not only unsafe but financially unreasonable. The problem remains unresolved despite multiple service visits, documentation, and repeated oil consumption tests. This is a safety issue, not just a maintenance concern, because the engine can fail unexpectedly if the oil drops too quickly. I believe this is a significant defect affecting multiple Volkswagen vehicles and should be investigated by NHTSA. I request that NHTSA open a formal investigation into the excessive oil consumption and cylinder head defects on Volkswagen Tiguans, as owners should not be left with unsafe vehicles due to known manufacturing issues and unavailable critical engine components.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11727068,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/25/2026","dateComplaintFiled":"03/25/2026","vin":"3VV4B7AX5NM","components":"STEERING,FORWARD COLLISION AVOIDANCE,LANE DEPARTURE","summary":"I have a 2022 Tiguan SEL R-Line with constant beeping of Lane assist not available.The steering wheel was replaced before but now i'm no longer in warranty but the lane assist not available is still happening. there is a NHTSA Technical Service Bulletin (TSB) 2070207/1 but it only applies for warranty coverage vehicles.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11726610,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/24/2026","dateComplaintFiled":"03/24/2026","vin":"3vv4b7ax2nm","components":"STEERING,LANE DEPARTURE","summary":"The \"Travel Assist currently not available\" chimes every 30 seconds or so sometimes back to back constantly which is incredibly distracting and annoying. It causes me to lose focus of the road every time it pops up on the screen behind my steering wheel.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11726535,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/23/2026","dateComplaintFiled":"03/23/2026","vin":"3VV8B7AX0NM","components":"POWER TRAIN","summary":"After replacing cylinder head, rack and pinion and steering assist I went to dealer just after warranty passed they told me that the oil separator and auxiliary/ secondary water pump.  Car continues to have issues.  Mainly with engine.  Car could break down when driving with no oil getting to engine","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11725812,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/20/2026","dateComplaintFiled":"03/20/2026","vin":"3VVCB7AX4NM","components":"STEERING,ELECTRICAL SYSTEM","summary":"Travel Assist option is controlled by a sensor in the steering wheel. There is no way to disable it. When the sensor malfunctions, it plays an extremely loud and repetitive beep that cannot be disabled. It\u2019s extremely distracting while I drive and happens every 30-45 seconds.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11725164,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/31/2024","dateComplaintFiled":"03/18/2026","vin":"3VV4B7AX4NM","components":"FORWARD COLLISION AVOIDANCE","summary":"The car will not stop giving me the warning \u201ctravel assist currently not available\u201d. It comes and goes randomly and I tried turning off all the travel assist features but it still keeps beeping. Sometimes the alarm goes on and off dozens of times per minute (yes, very frequently). I already took my car to VW dealership, they updated the software, the problem got better for a few days but came back again.   After researching for myself I found several of complains on the internet about the same issue: [XXX] / [XXX] / [XXX]  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11723211,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/26/2026","dateComplaintFiled":"03/10/2026","vin":"3VVCB7AX2NM","components":"ELECTRICAL SYSTEM","summary":"The vehicle\u2019s infotainment display intermittently freezes or shuts off while the vehicle is in operation. When this occurs, the rear-view backup camera display also fails or becomes unavailable. The malfunction happens randomly during normal driving conditions. This presents a safety concern because the driver relies on the navigation display while driving. When the screen suddenly freezes or shuts down, it distracts the driver and may require the driver to attempt to restart or troubleshoot the system while operating the vehicle. In addition, the loss of the backup camera function creates a safety risk when reversing. The vehicle was taken to an authorized Volkswagen dealership for diagnosis. The dealership acknowledged that the symptoms are identical to those addressed in existing Volkswagen recalls and technical service bulletins affecting vehicles of the same model year. The repair procedure described by the dealership is the same as the recall repair: first perform a software update, and if the issue persists, replace the control module. However, despite the identical symptoms and repair procedure, this specific vehicle\u2019s VIN was not included in the recall population. Because the vehicle was also outside the warranty period, the dealership required the owner to pay for the repair. The owner contacted Volkswagen Customer CARE and the case was escalated to a regional case manager. The request for assistance was denied solely on the basis that the VIN was not included in the recall and that the warranty had expired, even though the problem and repair were identical to the known recall issue. As a result, the owner was required to pay approximately 1,600 for the repair. Vehicle information: 2022 Volkswagen Tiguan The concern is that vehicles experiencing the same defect may not be included in the recall population despite exhibiting identical failures, creating both safety risks and inconsistent manufacturer response.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11722170,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/05/2026","dateComplaintFiled":"03/05/2026","vin":"3VV2B7AX4NM","components":"ENGINE,FUEL/PROPULSION SYSTEM","summary":"The cylinder head has passages that collect carbon build up that build up outside of general maintenance that clog the cylinder head and can eventually lead to combustion failure. This car has been taken to an independent, reputable mechanic in the area, as well as now the dealer. Dealer has confirmed they have at least 4 other vehicles currently with the same issue in just this one location, and parts replacement to remedy the issue (new cylinder heads) are on back order (over 2500 on order in US). This car has been caught early, before this engine failure, as the check engine light first came up and multiple rounds of mechanic checking and trying to fix have lead to this conclusion. Car at this time has not failed in a safety situation, but has the potential to if not remedied, by engine failing while driving. Engine has been inspected by mechanic, and is currently being inspected by manufacturer. Error code was presented once reading the module, and check engine light is visible to prompt servicing the car (code for emissions)","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11721280,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2026","dateComplaintFiled":"03/01/2026","vin":"3vv8b7ax7nm","components":"STEERING,ELECTRICAL SYSTEM,LANE DEPARTURE","summary":"I had a warning light for lane assist not working that would ding constantly. Dealer said known issue. Replaced steering wheel. Now I\u2019m out of warranty at 59000 miles and it needs another steering wheel.  They did not fix the issue. It is part of the airbag system and I\u2019m worried about the lane assist which I can\u2019t turn off might go haywire and make vehicle swerve itself into other cars.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11720621,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/25/2026","dateComplaintFiled":"02/26/2026","vin":"3VVCB7AX0NM","components":"LANE DEPARTURE","summary":"-The lane keep assist keep intermittently turn on and off along with my vehicles warning light on the dash. -The light is very distracting when driving. It'll take my eyes off the road when it turns off. It'll turn off but then back on, and sounding the warning alarm in my car. -Reading TSB, it's a common issue and the fix is replacing the whole steering wheel -Vehicle hasn't been inspected by the manufacturer, police, insurance rep. -We didn't have any errors happen, and it just popped up on February 25th, 2026.  My biggest concern is safety. I have a toddler that always comes with when I have to drive, I don't want anything with my steering or taking my eyes off the road.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11720385,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/20/2025","dateComplaintFiled":"02/25/2026","vin":"3VV2B7AX0NM","components":"AIR BAGS","summary":"The contact owns a 2022 Volkswagen Tiguan. The contact stated that the vehicle had been at the dealer since November 2025 unrepaired regarding the side curtain air bag. The dealer informed the contact that Part Number: 5NN880742G; was on backorder. The contact stated that the manufacturer had exceeded a reasonable amount of time to provide the part for the repair. The manufacturer was made aware of the issue but offered no assistance. The contact had not experienced a failure.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11719475,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2025","dateComplaintFiled":"02/20/2026","vin":"3VV4B7AX8NM","components":"ENGINE","summary":"Vehicle started smoking last September/October (2025) after catching several examples of it on camera, VW says it needs new heads. I\u2019ve been on a \u201cwaiting list\u201d ever since. The vehicle continues to get worse, recently the low oil light came on as it burns oil excessively . I\u2019ve called VW and they\u2019ve documented it. I\u2019m concerned because I work out of town - My wife drives this car with our 2 1/2 year old and 5 month old.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11719259,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/22/2026","dateComplaintFiled":"02/19/2026","vin":" 3VV4B7AX5N","components":"LANE DEPARTURE","summary":"Constantly beeps travel assist unavailable, steering wheel has already been replaced but it started again, no way to turn off the constant beeping while you are driving","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11717907,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/13/2025","dateComplaintFiled":"02/13/2026","vin":"3VV3B7AXXNM","components":"ENGINE AND ENGINE COOLING","summary":"The contact owned a 2022 Volkswagen Tiguan. The contact stated that while driving at an undisclosed speed, there was an abnormal sound coming from the engine compartment. The contact pulled over and added oil to the engine. The failure occurred on several occasions, and the contact stated he consistently added oil for the vehicle to return to normal operation. No warning lights were illuminated. The vehicle was taken to a dealer to be diagnosed; however, the dealer stated that it was normal to consistently check and add oil to the engine and stated that the issue was not a failure. The manufacturer was not notified of the failure. The failure mileage was approximately 81,000.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11717424,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/21/2025","dateComplaintFiled":"02/11/2026","vin":"3VV8B7ax8nm","components":"SERVICE BRAKES,ENGINE","summary":"On 7/22/25, I started an oil consumption test. It was eventually diagnosed that it was an issue because the cylinder head was replaced 9/25/25. Then a total engine replacement 1/26/2026 and on 2/10/2026 the dipstick tube was replaced. The car has consistently had engine oil consumption and still under the manufacturer warranty. It\u2019s a lemon","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11715442,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/04/2026","dateComplaintFiled":"02/04/2026","vin":"3VVCB7AX2NM","components":"VISIBILITY/WIPER","summary":"The wipers of this car go on and off automatically and you are not able to turn off the feature. They go on without rain or any debris on the windshield.  I already took it to a Volkswagen dealer and they accepted the error and replaced the steering wheel, saying this was the cause. With the new steering wheel, the problem is still going on and they don\u2019t offer any solutions because they don\u2019t understand what is happening to the car. This is very distracting and I\u2019ve been close to crashing due to the wipers going on and off consistently. I researched on the internet and there are several VW cars with this issue and no solutions found.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11715313,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2024","dateComplaintFiled":"02/03/2026","vin":"3vv0b7ax5nm","components":"ENGINE","summary":"This car and many others like it have excessive oil consumption, smoking.  I'm told it's a cylinder head which may or may not be covered under warranty if they can ever get a replacement.  There are currently 4 waiting on heads or engines at my dealer with no eta on the backordered part. In the mean time I'm stuck with a partially functional car I can't get rid of because of the problem.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11713909,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/12/2026","dateComplaintFiled":"01/28/2026","vin":"3VV3B7AX3NM","components":"SEAT BELTS","summary":"The driver-side seat belt buckle is getting stuck and does not release the seat belt when the release button is pressed.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11713327,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/12/2026","dateComplaintFiled":"01/26/2026","vin":"3VV2B7AX2NM","components":"VISIBILITY/WIPER","summary":"The vehicle's sunroof glass failed catastrophically and shattered spontaneously without any external impact or contributing factor. The glass was not safety glass and shattered into sharp shards, dispersing throughout the vehicle interior, including the rear seating area. This failure posed a serious safety risk, as glass shards caused minor injuries to my skin, and could have resulted in significant injury had a child or pet been seated in the back. The incident has not been reproduced; however, the damage was confirmed and repaired by the authorized dealership, which replaced the sunroof glass, frame, and sunshade due to extensive damage. The vehicle was inspected by the dealership, and a comprehensive insurance claim was filed. No warning lamps, messages, or symptoms were present prior to the failure, and the event occurred without warning.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11712731,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/11/2025","dateComplaintFiled":"01/22/2026","vin":"3VV3B7AX2NM","components":"ELECTRICAL SYSTEM","summary":"Odometer Fraud. The contact purchased a 2022 Volkswagen Tiguan. It was discovered that there was a mileage discrepancy after the purchase. The vehicle was a dealer sale. At the time of purchase, the mileage was 36,274; however, while attempting to trade in the vehicle, it was discovered that the vehicle had a branded title due to a mileage discrepancy.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11710785,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/13/2026","dateComplaintFiled":"01/13/2026","vin":"3VV4B7AX9NM","components":"LANE DEPARTURE","summary":"An error, \"Travel Assist Not Working\" intermittently pops up and then disappears. This has been happening for several months. Sometimes many times per minute. In one instance, up to 10x in one minute. It is a safety issue as it has a loud ding every time it happens and sometimes it surprises me and distracts me from driving. Because there is no common thing that causes the error to pop up, it has been difficult to reproduce. When it is doing it, videos have been taken to show the error. Dealer states there this no error code when they look over the vehicle. There is a warning that pops up on the display and sometimes a small yellow error exclamation point stays on for about one minute, other times it disappears right away.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11710480,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/29/2025","dateComplaintFiled":"01/12/2026","vin":"3VV4B7AX5NM","components":"ENGINE","summary":"Problem Description: 2022 Volkswagen Tiguan (VIN: [XXX] ) diagnosed with excessive oil consumption and coolant loss requiring cylinder head replacement. Vehicle at dealer since December 6, 2025, part on national backorder, estimated 6-7 more months wait (total downtime already ~1.5 months). Dealer advised retrieving car tomorrow and driving it while monitoring/adding oil and coolant as needed. This is unsafe: low oil risks engine seizure, low coolant risks overheating\u2014either can cause sudden failure, stalling, or power loss while driving, creating crash risk (especially with my child as frequent passenger). Symptoms: frequent low oil warnings, coolant loss, check engine light, white smoke from tailpipe. Appears linked to known EA888 engine issues in recent Tiguans (ongoing class action on oil consumption). Request NHTSA review as potential safety defect, including repair delays amplifying risk. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11709017,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/02/2023","dateComplaintFiled":"01/06/2026","vin":"3VV8B7AX8NM","components":"ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE","summary":"Travel assist constantly beeping for no reason. Ok reversing some times the car engages emergency break for no reason. Multiple engine cut outs at various times. Key issues - car not identifying key, delays in starting vehicle and some situations where I am locked in the car","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11707791,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/16/2025","dateComplaintFiled":"12/30/2025","vin":"3VV2B7AX8NM","components":"ENGINE,FUEL/PROPULSION SYSTEM","summary":"5 complaints about oil consumption, 3 check engine lights where had to pull over due to car not running properly. Vehicle putters upon acceleration. Replaced leak detection pump, intake and exhaust system stem seals, oil separator, auxiliary bracket and seal and EVAP sensor.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11704806,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/12/2025","dateComplaintFiled":"12/12/2025","vin":"3vv1b7ax6nm","components":"VISIBILITY/WIPER","summary":"Went to work, drove home, went to take my daughter to her friends and noticed my windshield on the passenger side was cracked big time. Just from sitting in my driveway.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11697987,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/29/2025","dateComplaintFiled":"11/06/2025","vin":"3VVCB7AX8NM","components":"UNKNOWN OR OTHER","summary":"My overhead console has come lose. VW will not fix under extended warranty. It is a known issue and letters weren\u2019t sent out about a fix for my year model but I did not get one.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11696834,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/17/2025","dateComplaintFiled":"10/31/2025","vin":"3VV8B7AXXNM","components":"ENGINE,FUEL/PROPULSION SYSTEM","summary":"Due to a faulty PCV valve, the entire engine wiring harness needed to be replaced at 69,000 miles. The valve cover and camshafts were replaced, engine components were reassembled with mandatory bolts and gaskets. Lower timing cover was leaking on the passenger side due to the faulty PCV valve and the Caracole canister and leak detection pump. These were replaced along with the canister due to oil contamination. The EVAP lines were blown out and the N80 valve was replaced. As a result, the vehicle sustained $7,200 in repairs because of the damage to the engine due to the faulty  PCV valve.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11696590,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/13/2023","dateComplaintFiled":"10/30/2025","vin":"3VV8B7AX1NM","components":"POWER TRAIN,ELECTRICAL SYSTEM,ENGINE","summary":"Purchased new; problems began early in ownership and have recurred despite multiple dealer visits. At ~75,995 miles in July 2025, the vehicle developed a significant engine oil leak. Multiple inspections have found the engine oil level low due to leaks from cracks, and the dealer also verified excessive crankcase pressure from a faulty PCV system that forced oil past sealing surfaces. Parts replaced included the PCV/separator, upper timing cover, a related pipe, and the oil filler funnel; DTCs were cleared and the vehicle was returned as \u201coperating to specifications.\u201d  Despite these repairs, the vehicle has an ongoing pattern of engine problems, including warning lights and loss of power/limp mode while driving. This creates a safety risk due to sudden power reduction and the possibility of engine damage from oil starvation and continued leakage. I have repair records documenting the July 2025 diagnosis and parts replaced, prior visits showing repeat engine/drivability issues, and notes reflecting low oil observed on multiple inspections. Volkswagen denied assistance and directed me to BBB AUTO LINE; I am refiling with BBB and reporting this safety concern to NHTSA. No crash or fire; safety risk is loss of power and oil leakage while in operation.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11695618,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/10/2025","dateComplaintFiled":"10/25/2025","vin":"3VV2B7AX1NM","components":"ENGINE","summary":"PCV failure that requires replacement of Cylinder head.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11694942,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/21/2025","dateComplaintFiled":"10/22/2025","vin":"3VV8B7AX4NM","components":"ENGINE","summary":"I had routine oil change. I picked up my car and immediately the red warning light came on. I called garage. They said it was PVC valve for high pressure. I fixed that. This is next routine oil change. Now the accessory bracket seal and oil cooler seal need to be repaired. My car only has 68,340k on it. I see there are many complaints on line about this issue.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11692923,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/09/2025","dateComplaintFiled":"10/12/2025","vin":"3VV4B7AX6NM","components":"STEERING,LANE DEPARTURE","summary":"I was informed from the Volkswagen dealership of where I purchased the vehicle that there are malfunctions with the Lane Assist system and other driver assistance functions caused by a fault in the steering wheel. However, I was also told that Volkswagen no longer manufactures or provides a replacement steering wheel for my vehicle. This leaves me without a viable solution to restore the safety systems that are integral to the vehicle\u2019s operation.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11692477,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2025","dateComplaintFiled":"10/10/2025","vin":"3VV3B7AXXNM","components":"ENGINE","summary":"The car puffs smoke out the tail pipes which leads to needing a new engine installed due to a mid yoke by Volkswagen. This is a common problem amongst 2022 vw that I\u2019ve researched and found","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11691755,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/27/2025","dateComplaintFiled":"10/06/2025","vin":"3VV2B7AX9NM","components":"UNKNOWN OR OTHER,ENGINE","summary":"My 22 Volkswagen Tiguan could very well be apart of the class action lawsuit that is happening right now with oil consumption issues my vehicle only has 45,000 miles and is consuming 1 quart of oil every 1200 miles started noticing oil loss back in July","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11691378,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2025","dateComplaintFiled":"10/04/2025","vin":"3VV1B7AX0NM","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE","summary":"The car will randomly jump, buck, engine accelerate . Even if I brake or put in park when engine  on, it still bucks and feels like it wants to accelerate. Also when I want to accelerate and push on gas(like when I stop at stop sign and it\u2019s my turn to go) it will randomly just buck and feels like it wants to stall, in middle of me trying to go into traffic . I\u2019m afraid that if a person walks in front of my car( for example at a light or when I am waiting to turn, breaking, for someone crossing the street in front of my car) the car could bounce jump and hit them even when I break as I said, it jumps even while I break. I also am afraid because when I accelerate into traffic it also sometimes doesn\u2019t accelerate and will pause and bounce\u2026.car easily could hit me!! I brought it to vw and they tried to tell me the repair would cost over $3000 I then brought it to another reputable repair shop and they thought it wasn\u2019t related to what vw claimed they would fix. The other repair shop stated it to be computer/electrical issues which causes everything else to malfunction down the line and that they see this in many vw because of the heat here where we live (because vw did not reset computer system before checking electrical code again reason/malfunction. Vw only just went with whatever the computer system said without resetting it. Any ways guess I should also tell you when this happens an exclamation point comes up on dash board with some other initials, which I will send photo of. Iam afraid to drive it is in safe. And sometimes if I turn the car off and back on it\u2019s like nothing is wrong with it!!! And it may not happen again for days !! But always happens eventually. This has been going on for on for about 6 months to 1 yr. Vw always blew me off until my warranty was up and now suddenly it\u2019s an over $3000 issue, suddenly know what the problem is now! My 2nd opinion disagrees with them and told me to bring it to him when it happens but is closed each time it happens","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11689867,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/17/2025","dateComplaintFiled":"09/26/2025","vin":"3VV1B7AX4NM","components":"ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM,BACK OVER PREVENTION","summary":"Subject: Ongoing Mechanical and Electrical Issues \u2013 2022 VW Tiguan  I\u2019m experiencing ongoing issues with my 2022 Volkswagen Tiguan, purchased new and maintained under single ownership.  Primary Issue: The vehicle shuts off unexpectedly under various driving conditions\u2014while accelerating on the highway, from a stop at traffic lights, and especially when going uphill or over high bridges. The issue initially occurred once or twice a year around 45,000 miles but has become more frequent. As of 70,000 miles, it now happens on a weekly basis. When this happens, the only way to temporarily resolve the issue is to turn off the vehicle completely and wait approximately 5 minutes before restarting.  Recent Maintenance Completed:  New car battery (3 battery since purchase of car)  New spark plugs (Replaced in  June 2025)  Regular oil changes (every 3000 miles)  New engine air filter and cabin air filter (yearly)  Additional Symptoms:  The rear-view camera frequently times out or fails to display when reversing.  The dealership has not been able to confirm the cause but has mentioned a potential error code P30DE00, suggesting alternator replacement. However, a second opinion found no active error codes, leaving the root cause unclear.  I'm seeking a definitive diagnosis and a resolution plan, as the issue has become a safety concern.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11689052,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/22/2025","dateComplaintFiled":"09/22/2025","vin":"3VVCB7AX8NM","components":"ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM","summary":"I am reaching out regarding ongoing and escalating issues with my 2022 VW Tiguan R-Line Black. Over the past year, I have had to stop at Jiffy Lube multiple times because the oil level kept running low, and they repeatedly topped it off. I found this unusual, given how recently oil changes and services had been performed. This summer, the vehicle began experiencing episodes of stuttering and stalling, accompanied by smoke from the tailpipe. Over Labor Day weekend, after another stall, I brought the car into the VW dealership. They investigated but were unable to identify the cause. Unfortunately, the situation has now worsened. Today alone, the car stalled twice \u2014 both times in the middle of traffic. The \u201ccheck oil level\u201d warning light came on, followed shortly by the \u201ccheck engine\u201d light. There was also a significant amount of smoke coming from the tailpipe. This is not only a mechanical issue but also a serious safety concern. I have two children, and I am deeply concerned for their lives and safety when driving a vehicle that stalls unpredictably in traffic. At this point, the car feels unsafe and unreliable, and I am unsure how to proceed. Please advise me on next steps regarding potential legal recourse, warranty coverage, or claims I may pursue. Thank you for your guidance. Sincerely, [XXX]  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11687167,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/03/2025","dateComplaintFiled":"09/14/2025","vin":"3VV1B7AX7NM","components":"UNKNOWN OR OTHER,ENGINE","summary":"My vehicle has relatively low miles on it, it does not get driven very often. Once I had done the first oil change I had to pay for after the dealer covered maintenance warranty was over for the oil changes was when I started having the problems. Three separate times the low oil light came on the dash and I had to add oil to my engine, about a total of 3 quartz. I told the first dealer that I was having this issue and they didn\u2019t believe what I was saying and didn\u2019t want to check anything. I told them to do an oil consumption test but because I had having such a hard time with them I went to a different dealer to get it look at. Under dealer warranty, they conducted the oil consumption test and after 600 miles I was to bring it back. When they did a volume displacement test, they said there was metal shaving in my oil when they went to drain the oil and they had to change the engine and turbo. My car was around 45,200 miles when it was said to be replaced. Ever since they said they replaced it the engine is very noisy, they didn\u2019t put enough oil in the engine and it doesn\u2019t even look like they replaced the engine at all. None of the hoses has signs that they were removed or replaced, bolts and nuts not removed and the transmission bolts don\u2019t look they have been removed from the engine or got a new seal. This engine is not reliable at all.  Also the vehicle certification label that should be in my wheel well and in my owners manual is not there. I can not find it anywhere.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11687219,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/29/2024","dateComplaintFiled":"09/14/2025","vin":"3VV4B7AX4NM","components":"ENGINE","summary":"Burning oil. Check oil level light was on and blue smoke coming from exhaust. Around 30,000.The dealer finally replaced valve stems and other extensive repair. My check engine light came on so they replaced the oil separator. Then a week later now my check engine light is back on. I\u2019m going on the morning back to dealership tomorrow.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11686310,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/12/2025","dateComplaintFiled":"09/10/2025","vin":"3VV8B7AX7NM","components":"ENGINE","summary":"My vehicle has a known manufacturing defect issue that has already been addressed in a Volkswagen Technical Service Bulletin (TSB) which results in an oil consumption issue with 2022 and 2023 Volkswagen Tiguan models. Vehicle problem was confirmed and repaired once by dealership however same oil consumption issue has happened again that was confirmed by dealership. Dealership presently is unable to repair because necessary replacement parts are unavailable at this time.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11684198,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/29/2025","dateComplaintFiled":"08/31/2025","vin":"3VVCB7AX8NM","components":"ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM","summary":"This stalling issue has occurred three times so far, most recently on [XXX], while exiting [XXX] . Each time, the stall happens when I attempt to accelerate after coming to a complete stop in traffic, at a light, or at a stop sign. When it occurs, the vehicle will not move forward, and multiple rapid warning messages appear on the dashboard. The only way to recover is to shift into Park, power the car off, and then restart the engine. After restarting, the vehicle will usually operate normally, allowing me to continue driving. I brought to VW Dealership Pasadena -- they have been unable to diagnose the cause of stalling!   Text from Dealership below!  This happened exiting the freeway this is very dangerous.    +1 (818) 293-1855: we cleared all codes and going to give the car back to you for now-the recall adhesive needs to cure till end of the day-pick up at 4pm --Ron Hancock Volkswagen Pasadena  +1 (818) 293-1855: NO-will have a plan of action and we can discuss  --Ron Hancock Volkswagen Pasadena INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11683559,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/07/2025","dateComplaintFiled":"08/28/2025","vin":"3VV2B7AX8NM","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE","summary":"I have had several incidents where the forward collision activated for no reason. I didn\u2019t keep track of dates because I did t realize I would need to.    Then I began having other issues:   Incident 1 June 7, 2025: i was driving down the road and lost all power.  Car wouldn\u2019t start back up. Got a jumpstart and didn\u2019t have any issues like that after that for two months.   Issue 2:  July 3, 2025:  Infotainment center went completely black. Callled dealership and they told me it wasn\u2019t under warranty.   July 11, 2025:  backup camera came on in reverse.    August 3, 2025:  backup camera came on while in reverse.   August 15. 2025:  backup camera came on in reverse.   August 27, 2025: went to start car for in morning and it start, just made strange sounds along with clicking.  Put on battery charger for 20 minutes, started it and let run for a few minutes.  It was fine after that.   August 27, 2025:  displayed the welcome to Volkswagen three times today.    Backup camera came on.   August 28, 2025:  sitting in my car without power on and the welcome to Volkswagen displayed on infotainment screen.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11683773,"manufacturer":"Volkswagen Group of America, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/28/2025","dateComplaintFiled":"08/28/2025","vin":"3VV8B7AX8NM","components":"VEHICLE SPEED CONTROL,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"The car was in the cruise control with auto mode and it just veered to the left from a car in front and crashed into the median and totaled the car.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11682731,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/18/2025","dateComplaintFiled":"08/24/2025","vin":"3VV8B7AX9NM","components":"ENGINE,FUEL/PROPULSION SYSTEM","summary":"VW Tiguan lost significant acceleration while driving on the highway.  Vehicle check engine light came on.  Felt like vehicle was going to stall and decelerated to a below highway required speed. Vehicle was inspected by a VW authorized service center and .  Verified GFF found DTC's P0431, P04F0, P24D6, and P2101 were in fault mode. Significant oil leak also occurred.  Failed component was crankcase pressure regulator and lower oil pan and gasket (due to increased pressure from failed PCV valve.)   This was of great concern as the deceleration was significant while on the highway which could cause potential life threatening accidents.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11682531,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"12/18/2024","dateComplaintFiled":"08/22/2025","vin":"3VV4B7AX3NM","components":"UNKNOWN OR OTHER","summary":"- The sunroof control panel has gradually peeled away from the foam on the roof of the car and is now dangling. It\u2019s distracting and unsafe while driving. This is clearly a defect and safety hazard as it\u2019s fallen while I\u2019m driving and hit me in the head. It\u2019s blocking the rear view mirror from full visibility. - Aside from it hitting me in the head as it\u2019s fallen from the roof, it\u2019s blocking by the rear view mirror entirely and blocking partial view out the windshield. I have had to use one hand to hold it up in place while driving. Multiple different kinds of tape have failed to hold it up and it continues to fall. - There are multiple posts and discussions in the Tiguan owner community that this is a known issue and has happened to many Tiguans. - It was briefly observed by a dealership but I was there for a much larger issue and they said they\u2019d have to replace the entire panel. We did not do a full inspection or price quote at that time. I did reach out to VW corporate with photos and a description of the issue and they refused to help. - There were no warnings as this was not electrical or mechanical. The panel just peeled away from the ceiling and came apart at the seams. According to some research, perhaps heat can cause this defect to happen.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11681561,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/15/2025","dateComplaintFiled":"08/19/2025","vin":"3VV8B7AX9NM","components":"SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING","summary":"The contact owns a 2022 Volkswagen Tiguan. The contact stated that after an oil change, additional oil needed to be added to the engine. The oil light was illuminated. The contact stated that when the brake pedal was depressed, the vehicle was slow to respond. The vehicle was taken to the local dealer, who was unable to determine the cause of the failure. The vehicle was eventually diagnosed, and determined that the oil was leaking into the valve. The vehicle was repaired, but the failure recurred. While driving at an undisclosed speed, the vehicle began to smoke and then stalled. The brake lines were flushed. The contact had an altercation with the dealer and was banned from the location. The manufacturer was contacted, and opened a case, but declined a buyback. There was no additional communication. The failure mileage was approximately 10,000.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11678642,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/03/2025","dateComplaintFiled":"08/05/2025","vin":"3VV3B7AX2NM","components":"ELECTRICAL SYSTEM","summary":"I had unlocked the doors with the botton on the door handle with my key in my purse. I was putting my kids in the car and put the key in the car. I closed all of the doors with the key in the car and it automatically locked with the car off in the summer heat. Luckily my oldest was able to unlock the car from the inside. My other child is 2 and wouldn\u2019t have been able to do it.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11678137,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/04/2024","dateComplaintFiled":"08/04/2025","vin":"3VV3B7AX8NM","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2022 Volkswagen Tiguan. The contact stated that the vehicle was experiencing excessive oil consumption, which required the contact to add oil to the vehicle every 2 weeks. The check engine warning light was illuminated. The vehicle was taken to the dealer to be diagnosed, but the cause of the failure could not be determined. The contact stated that while driving at approximately 15 MPH, the contact noticed blue-colored smoke coming out of the exhaust pipe. The vehicle was taken back to the dealer, where it was diagnosed that the cam phaser was leaking oil and needed to be repaired. The vehicle was repaired. The manufacturer was notified of the failure and a case was filed. The failure mileage was approximately 30,000.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11677511,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/02/2025","dateComplaintFiled":"07/31/2025","vin":"3VV2B7AXXNM","components":"ENGINE","summary":"The contact owns a 2022 Volkswagen Tiguan. The contact stated that while driving on a highway at 60 MPH, the vehicle unintendedly decelerated to 25 MPH. The Electronic Power Control system (EPC) warning light was illuminated, and the message \"Max Engine Speed - 3,000 RPM\" was displayed. The local dealer was contacted and informed the contact that the VIN was not under recall. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and informed the contact that it was a known failure; however, no assistance was provided. The failure mileage was approximately 58,000.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11676874,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/07/2023","dateComplaintFiled":"07/29/2025","vin":"3VV2B7AX8NM","components":"ENGINE","summary":"Subject: Vehicle Complaint \u2013 Excessive Oil Consumption and Potential Safety Risk  To Whom It May Concern:  I am writing to formally report an ongoing and concerning issue with my vehicle involving excessive oil consumption, which I believe poses both a mechanical defect and a potential safety risk to myself and others on the road.  What Happened:  The engine appears to be burning oil at an abnormally high rate, requiring top offs far more frequently than recommended under normal driving conditions. There is no visible external oil leak, and I have not modified the engine or used non-recommended oil. The component/system in question is the engine\u2019s oil management system (including the piston rings, valve seals, or PCV system), and I am willing to make the vehicle available for inspection upon request.  Safety Concern:  This issue puts my safety at risk because: \u2022I could unknowingly run the engine with dangerously low oil levels between regular oil changes. \u2022This increases the chance of sudden engine failure while driving, particularly at highway speeds. \u2022There\u2019s also a fire risk if oil enters the combustion chamber or exhaust system. Inspection & Confirmation:  The problem has been: \u2022Reproduced and confirmed by flow Volkswagen of Greensboro during multiple service visits. \u2022The dealership performed an oil consumption test, which showed the vehicle is consuming over the amount of quart(s) of oil per miles which exceeds industry norms. \u2022The issue has not yet been inspected by the manufacturer, police, or insurance representatives.  Symptoms and Timeline: \u2022The first symptoms (frequent oil warnings or low oil dipstick readings) began around the first two years. Since then, I\u2019ve had to add oil as often as every 200 or more miles. A \u201cLow Oil Pressure\u201d warning light and/or message appeared at every 200 miles, requiring an immediate stop to avoid engine damage. \u2022No prior accidents","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11676078,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/24/2025","dateComplaintFiled":"07/25/2025","vin":"3VV8B7AX8NM","components":"ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE","summary":"I am experiencing a serious safety issue with my 2022 Volkswagen Tiguan involving delayed acceleration. The problem occurs intermittently but frequently: when pressing the gas pedal from a complete stop or low-speed situation (such as turning or merging), there is often a 5\u201310 second delay before the vehicle responds and begins accelerating. During this lag, the engine does not rev, and the vehicle does not move, leaving me and my passengers vulnerable in intersections, while turning into traffic, or merging onto highways.  This issue has occurred multiple times since purchase, and has created multiple near-miss situations, including once where I attempted to cross a two-lane road and the vehicle did not move for several seconds after pressing the accelerator. Other drivers had to brake abruptly to avoid collision.  I brought the vehicle to an authorized Volkswagen dealer twice. They were unable to replicate the issue and returned the car without repair. The third visit is currently being scheduled. No warning lights or diagnostic codes were present, and the dealer stated they could not reproduce the problem. Volkswagen has not issued a fix to my knowledge.  The vehicle has not been inspected by police or insurance. There were no warning lamps or messages at the time of the failures. The issue began within the first few months of ownership and has persisted intermittently for the past several months.  I paid $30,000 cash for this vehicle in 2023 and it is still under warranty. This issue presents an ongoing safety hazard and significantly reduces my confidence in the vehicle\u2019s ability to respond in traffic. Based on forums and consumer reports, I have reason to believe this is a known issue affecting multiple VW Tiguan vehicles of the same model year.  I am available to provide additional documentation, including a written log of the issue and video evidence upon request. I respectfully urge NHTSA to investigate this matter.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11676122,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/24/2025","dateComplaintFiled":"07/25/2025","vin":"3VV1B7AX4NM","components":"UNKNOWN OR OTHER,ENGINE","summary":"Excessive Oil Consumption: I purchased this Tiguan 2022 back on [XXX] in Florida and since I purchased it I have issues with this matter. I have reported my Tiguans consuming oil at a rate significantly higher than what's expected between oil changes and I was informed that is normal, yet I still did not get any resolution on this matter. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11675977,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/20/2024","dateComplaintFiled":"07/24/2025","vin":"3VV3B7AXXNM","components":"ENGINE","summary":"I purchased this vehicle [XXX] and mileage was 78,921 at Hoover Volkswagen in Georgia. The carfax showed it had an oil change since the dealer had it in inventory. I drove the carfax showed about 2000 miles to 81,000 odometer miles and heard ticking noise so I checked the oil. It was 2 quarts low, I added 2 after calling the dealer and saying it\u2019s my responsibility to top off the oil. I checked it again at appx 83,000 again it was 2 quarts low, I checked it at 85,000, 87,000, 89,000 and 90,000 each time it was 2 quarts low. I finally took it into the Hoover Volkswagen Dealership at appx 90,500 miles and traded it in for the oil consumption issue and lost $7000 because of tradein value of the oil consuming vehicle.  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11675987,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/02/2025","dateComplaintFiled":"07/24/2025","vin":"3VV8B7AX8NM","components":"ENGINE","summary":"This vehicle has excessive oil consumption. I purchased it certified pre-owned under the manufacturer warranty still in effect. It had 36,847 mikes in the odometer. Having an issue with a prior 2022 Tiquan I checked the oil at 39,000 mikes, it was 2 quarts low and I added 2 quarts, I checked it at 41,000 again it was low 2 quarts. I took it to the dealer with 41,132 miles and had the perform an oil change at Hoover Volkswagen. Then, I checked the oil at 43,000 it was 2 quarts low and added it , due to the bad customer satisfaction I had with my sale of this vehicle and trade I had I took the vehicle to Jim Ellis Volkswagen of Kennesaw what said to do consumption test. I started the process with 45,111 miles on the odometer . The vehicle has an oil consumption issue.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11675703,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/16/2025","dateComplaintFiled":"07/23/2025","vin":"3VV8B7AX4NM","components":"ENGINE","summary":"This vehicle has burned oil and needed regular additional oil fills between recommended oil change. We have taken the car to Volkswagen Northampton for regular oil changes who have never dealt with the oil leak or burning issue.  As a result of this the car now at 64k miles needs a new engine. It has piston issues , timing belt issues, , communication modules between the eco and bmc issues, and cam shaft timing issues. Our mechanic is suggesting a new engine.   VW of America will not assist us saying there is nothing they can do.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11674548,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/27/2025","dateComplaintFiled":"07/18/2025","vin":"3VV8B7AX7NM","components":"ENGINE","summary":"Vehicle began burning oil with no visible leaks, severe engine hesitation when accelerating from stop at 42k miles.  VW dealer tested and advised oil consumption was below the 1.2 quarts every one thousand miles (6 quarts for each five thousand miles, I am at 3 quarts every five thousand miles). that VW allows for this particular issue (piston rings are know to have issues) but mine are not bad enough to be fixed under warranty.  Replacement of the piston rings is a significant out of pocket expense when your is within the warranty period.  I have since miled out of warranty. And they also declined to cover it under my extended warranty.  The acceleration issue is dangerous as when commuting daily to work on a 3 lane highway, when the stop and go traffic goes, and i don't, this poses a hazard to myself and the other drivers. the hesitation can last 10-20 seconds and the the car jerks to speed.  This must also be causing increased emissions.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11673423,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/14/2025","dateComplaintFiled":"07/14/2025","vin":"3VV2B7AX2NM","components":"UNKNOWN OR OTHER","summary":"My VW is leaking so much oil.  I have been reading SO much about VW and lots of unhappy people in regards to the bills they have to pay to fix oil leaks, pct valves, upper and lower oil pans.  One mechanic told me he'd never own a VW because of this leaking oil issue.  Due to the extent of people affected, I was hoping there would be an extended warranty issued for people owning faulty 2018 - 2023 VW's.  I was told this would be the next place to make a complaint.  My car is only 3 years old!  Of course I'm at 65k, just over the 50K warranty.  Please consider urging VW to cover the costs associated with a well-known oil leak problem, PLEASE!","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11672586,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/12/2025","dateComplaintFiled":"07/10/2025","vin":"3VVCB7AX6NM","components":"VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM","summary":"At 49,000 miles, all four spark plugs and ignition coils failed and had to be replaced due to engine stuttering and hesitation during acceleration. The check engine light first appeared as I approached a red light to make a timed left turn at a high-traffic intersection during rush hour. The malfunction caused my vehicle to struggle accelerating through the intersection, putting myself and others at risk. A certified mechanic confirmed the error code indicating faulty spark plugs and coils and replaced all components under warranty. However, the check engine light continued to reappear intermittently\u2014sometimes turning off for a week after restarting the engine, other times staying on for extended periods. Despite the initial replacement, the same code concern persisted, and the mechanic replaced the components again under the parts and labor warranty. When the issue continued, I took my vehicle to my regular trusted mechanic, who performed a more in-depth diagnostic. They discovered an excessive and unusual amount of carbon buildup in the fuel injectors, which was likely triggering the engine code and causing drivability issues. This diagnosis resulted in an additional repair expense of nearly $700. The vehicle has not been inspected by the manufacturer, police, or insurance representatives, but the failed components are available for inspection upon request. These issues are unexpected given the vehicle's low mileage, age, and regular maintenance.   Total repairs reached nearly $1,300. The hesitation posed a safety risk in traffic and suggests a possible premature system failure. My regular mechanic noted Volkswagen may claim this is \u201cregular maintenance,\u201d though this is not common in similar makes and models like the Tiguan.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11672386,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/02/2025","dateComplaintFiled":"07/09/2025","vin":"3VV1B7AX2NM","components":"POWER TRAIN,ENGINE","summary":"My Volkswagen Tiguan suddenly and without warning blew a large amount of smoke out of the exhaust along with oil while driving at highway speeds - causing the cars behind me to lose visibility and possibly be covered with oil further reducing their visibility due to the VW manufacturers faulty crankcase breather/pcv valve. After this happened the car dash lit up with warnings and went into \"limp mode\" where I was not able to exceed 2500 rpm which is very dangerous when on the highway - luckily for my safety at this point I was on a side road. When I checked the engine I found no oil was left in it, it had been sprayed all underneath and up the back, which reduced visibility in the window. I was responsible for towing it to the dealer and was given no loaner despite being under warranty. Leaving myself and children without a vehicle. The dealer confirmed that my VW Tiguan had a faulty crankcase breather which caused over pressurization and pushed up the valve seals and cracked the oil pan. They only replaced those things and not the fouled spark plugs or oil filter from the crankcase breather failure which can cause more engine damage and dirty emissions.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11671996,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/10/2025","dateComplaintFiled":"07/08/2025","vin":"3VV3B7AX7NM","components":"ENGINE,FUEL/PROPULSION SYSTEM","summary":"Oil leak from PVC malfunction Causing stalling, over heating and a huge amount of oil consumption  of vehicle.  This poses a safety hazards for consumers who commute more than 25 miles to work , drs appts in rural areas etc.   I have purchased well over $300USD in the last month on oil alone, taking away from house hold budgets and maintenance of said vehicle.   The operant e of making home to our Family's as consumer priority and this is A MAJOR RISK.   Made a used car purchase of a 22 Tig for my family and I( 2kids and an [XXX]  elderly Grandmother).  3mnths with less than 60k miles   INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11667850,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/14/2025","dateComplaintFiled":"06/18/2025","vin":"3VV8B7AX1NM","components":"STRUCTURE","summary":"Rear sunroof glass spontaneously shattered while driving, no rock struck the glass.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11666100,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2024","dateComplaintFiled":"06/10/2025","vin":"3VV2B7AX2NM","components":"ENGINE","summary":"Excessive oil consumption. Noticed oil consuming at abnormal rate about 1 1/2 years ago. Took it to dealership for diagnosis in July 2024 and was told Cylinder Head needed to be replaced. In the meantime, I was told to frequently check and refill oil as needed. The part was backordered until February 2025 when I went in again for replacement where the dealership completed additional diagnosis. It was decided the cylinder head did not need to be replaced and only the valve seals. These were replaced in February 2025. My oil light came back on after about 2,000 miles on April 30th, 2025. The oil was about a quart low. I topped it off. 3 weeks later the oil light came on again. I checked the oil level on May 24th and only the very tip of the dipstick had oil on it. I filled it up by 2 quarts. I contacted VW May 26th to schedule maintenance appt. On June 6th, I checked oil level again before driving to drop off my vehicle and the vehicle was a quart low.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11663909,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/08/2025","dateComplaintFiled":"05/30/2025","vin":"3VV8B7AX7NM","components":"ENGINE","summary":"My vehicles started to consume large quantities of oil.  Although VW allows for 1.2 quarts per 1000 miles,  putting oil in every 1500-1800 miles is very costly and is probably damaging my engine and increasing emission.   The Atlas has the same problem and was the subject of a recall.  They did a consumption test for free but said i was at an acceptable level.    Driving over 500 miles a week for work is becoming very costly and my warranty period  is ending soon.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11662268,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2024","dateComplaintFiled":"05/21/2025","vin":"3VVCB7AXXNM","components":"ELECTRICAL SYSTEM,LANE DEPARTURE","summary":"The car will constantly alarm \u201ctravel assist currently not available \u201c. Lane assist is not turned on. It will alarm and shut off and alarm again. There are times when is will alarm 10-15 times in less than a minute. It will also alarm when in park. The alarm is often distracting, irritating and create alarm fatigue. I am unable to have a 5 minute conversation on the phone without having to hang up during your the alarm constantly going off.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11657869,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/13/2025","dateComplaintFiled":"04/30/2025","vin":"3VV2B7AX8NM","components":"ENGINE","summary":"I am experiencing excessive oil consumption in my Volkswagen Tiguan. I took my vehicle to one authorized dealership which diagnosed the issue as \"pushed up\" valve seals and recommended replacement. Seeking a second opinion at another authorized dealership, they diagnosed the problem as requiring a full cylinder head replacement. This significant discrepancy in diagnosis is concerning. I also experienced a significant delay in receiving critical service invoices (dated March 28th and April 14th, received on April 28th), raising concerns about timely notification of potential safety issues. Furthermore, I am aware of a publicly known class action lawsuit regarding excessive oil consumption in the 2022 Volkswagen Tiguan, suggesting this may be a broader issue. My attempts to resolve this with Volkswagen of America have been unsuccessful, with representatives refusing to escalate my concerns and hanging up on me. The potential for misdiagnosis and inadequate repair of the excessive oil consumption issue could lead to severe engine damage, including stalling or seizure while driving, thus increasing the risk of an accident and jeopardizing the safety of myself and others. Furthermore, the significant delay in receiving important service invoices raises concerns that I may not be promptly informed of critical safety recalls or maintenance needs, further increasing the risk of operating an unsafe vehicle.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11656643,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/24/2025","dateComplaintFiled":"04/24/2025","vin":"3VV3B7AX6NM","components":"ENGINE","summary":"Upon first cranking the vehicle, vehicle has excessive stuttering while accelerating after driving forward. Occurs after car is parked for 1 hour or more most often. Uphill, downhill, flat all the same. Acceleration causes stuttering for the first few minutes of operations. If you do not disable the start stop feature, prolonged stops at red lights cause the same issue and can lead to serious dangerous pretense for accidents while on the roadway. You have no ability to accelerate out of the way of harm until it smooths out. There is also an intermittent engine light that flashes until engine restart but does not record a DTC code. I suspect foul play in the ECU from VW. They are aware and tracking this issue but offer no solutions. Dealers will not service without DTC code and then it\u2019s not repaired still. This is a severe issue for owners. Issue present for nearly a year now with no resolve.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11655342,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/04/2025","dateComplaintFiled":"04/18/2025","vin":"3VV4B7AX1NM","components":"FORWARD COLLISION AVOIDANCE,LANE DEPARTURE","summary":"Steering wheel Travel Assist is disabled which includes Adaptive Cruise Control and Lane Keep Assist. The warning lights flash on and off, sometimes multiple times a second, sounding a loud beeping each time. It is triggered at engine start and persists through all speeds. I have experienced it 0-70 mph. The flashing lights and associated rapid beeping indicating the failure is extremely distracting while driving. Warning lights and warning sounds are designed to alert the driver to a potential safety issue so ignoring the lights and sounds is dangerous in the event it is a different caution/warning. However, also not ignoring it is dangerous because of the frequency of the warnings which causes the driver to look away from the road. After speaking with the maintenance department at my VW dealership, they indicated that this is a widely known problem that is remedied only with the replacement of the steering wheel. There are several other sensors that are triggered by the same issue I was told by the maintenance department. They are uncertain at this time if it impacts the airbag system which is another potential safety concern. The steering wheel can only be ordered after inspection by the maintenance department and there is shortage and/or back order of the part to fix the problem.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11651921,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/30/2025","dateComplaintFiled":"03/31/2025","vin":"3VVCB7AX9NM","components":"UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE,LANE DEPARTURE","summary":"Travel assist not available warning is showing multiple times when driving.  I start the car, start driving and no issues.  Then randomly the warning issues shows up along with an audible alert.  It appears to be an issue with the steering wheel as several online posts indicate VW replaced the steering wheel to resolve the issue, only to have it show up again, several months later.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11648585,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/12/2025","dateComplaintFiled":"03/16/2025","vin":"3VV3B7AX8NM","components":"POWER TRAIN,UNKNOWN OR OTHER,ENGINE","summary":"The car vibrates excessively when in drive or reverse and the brake is being held. Vibrations stop if car is put in neutral. Car also hesitates when driving. And is a major safety issue when driving. The vibration is also in my opinion a safety concern because it\u2019s causing excessive wear and tear on other parts of the car. The dealership acknowledged that there\u2019s excessive play or wear in the dogbone mount but refused to replace it because I was told that part should be bad because there\u2019s less then 30k miles in the car. But I am still having the same problem with the vehicle and have had it in the dealership service department where they will keep the vehicle for a few days and then tell me they can\u2019t find anything. The most recent visit to the dealership they never even test drove the vehicle and I even had the service rep Sit in the loaner and then sit in my vehicle to feel the difference between the two which is extremely obvious and he refuses to acknowledge it.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11646892,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/03/2025","dateComplaintFiled":"03/06/2025","vin":"3VV2B7AX7NM","components":"ENGINE","summary":"At roughly 750 mi, we got a notice the engine oil was low. As soon as we got home we took it to the dealership and they told us that oil burning was normal.  Since December of 2021 we have taken the car to the dealership multiple times about this issue and they have refused to acknowledge there was a problem.  Last week we took the car to another dealership and they tell us oil has destroyed the cylinders and other parts of the engine and we need to literally replace the entire engine.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11643495,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/17/2025","dateComplaintFiled":"02/18/2025","vin":"3VVCB7AX5NM","components":"STEERING,FORWARD COLLISION AVOIDANCE","summary":"There is a continuous alert stating \"Travel Assist not available\" even though Travel Assist is actively on, working, and exterior sensors are clear and clean. A Volkswagen dealer confirmed that it is due to faulty sensors in the steering wheel. There seem to be hundreds of people who have reported the same issue over several years, yet there has not been a recall yet for this issue.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11640206,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2025","dateComplaintFiled":"02/02/2025","vin":"3VV2B7AX3NM","components":"ENGINE","summary":"The rate of oil consumption is very high. VW claims that the rate of consumption is within the 1200mile/liter limit, but 3500 miles after an oil change, the check engine oil light has come on again, with oil limits at the bottom of the dipstick.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11636847,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/03/2024","dateComplaintFiled":"01/18/2025","vin":"3VV2B7AX5NM","components":"ENGINE","summary":"Over consuming oil beyond specs","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11636098,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/05/2024","dateComplaintFiled":"01/15/2025","vin":"3VV3B7AX6NM","components":"POWER TRAIN,BACK OVER PREVENTION,FORWARD COLLISION AVOIDANCE","summary":"The car stalls and lags out when accelerating and appears to slip gears (daily). The dealership stated this is normal for the car to do, but it\u2019s very scary and nearly caused me to be rear ended.  The car turns off at a stop light (unexpected ) and has to be restarted. I am experiencing jerking and sputtering of the vehicle when at a complete stop. First the car indicates the start/stop function is deactivated, then the car produces a message stating the engine speed max is 2500 rpm. Then the EPC light comes on and/or the check engine light. I initially took my car in to the dealership for maintenance (standard)  in October. I have since returned 2 more times due to the same issue. Upon starting the car tokay, the car started jerking and this time the check engine light came on and continued to blink. The car started rattling loudly and I turned off the engine for about 10 minutes, called the dealership and they advised me to pay to have it towed if the issue persists. This will be the 4th time in 2 months. Each time the diagnostic stated the issue caused by \u201csensors\u201d and the warranty allowed this to be fixed at no cost. I am also expecting unexpected blackouts of the infotainment system which prevent me from using the rearview camera for when in reverse.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11632885,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/27/2024","dateComplaintFiled":"12/28/2024","vin":"3VV8B7AX1NM","components":"POWER TRAIN","summary":"My vehicle has been consuming oil at a rate of approximately 1 quart every 1,500 miles. The VW dealership I took my vehicle into reported that VW considers this \u201cnormal\u201d. After arguing that any vehicle that will burn its entire oil reservoir between oil changes is not normal, they agreed to perform an oil consumption test which is currently underway.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11627427,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/20/2024","dateComplaintFiled":"11/26/2024","vin":"3VV8B7AX8NM","components":"UNKNOWN OR OTHER,ENGINE","summary":"ever since purchasing the car in 2021 I noticed it burns oil very quickly. Every time i would bring my car to my local body show before an oil change was do there was always no oil left. I finally brought the car back to VW and they told me it could be the shop was not using the right stuff which i knew was not true and they charged me for oil change and told me to come back if the problem continued. Sure enough 6 weeks later the oil light came on. I brought it back to VW and they told me the car has an engine oil consumption issue and they could keep the car from a week to 6 months","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11623173,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2024","dateComplaintFiled":"11/01/2024","vin":"3VV2B7AXXNM","components":"ENGINE","summary":"The contact owns a 2022 Volkswagen Tiguan. The contact stated that while driving at various speeds on several occasions, there was an abnormal amount of white smoke coming from the rear of the vehicle. The check engine and oil warning lights were illuminated. Additionally, the message \"Add oil to the Engine\u201d was displayed. The vehicle was taken to a dealer to be diagnosed. The contact was informed that the cylinder head needed to be replaced and that oil needed to be added every month due to excessive oil consumption. The manufacturer was not notified of the failure. The failure mileage was approximately 36,000.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11622565,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/02/2022","dateComplaintFiled":"10/29/2024","vin":"3VV4B7AX2NM","components":"UNKNOWN OR OTHER","summary":"My car uses more oil then it should and VW won\u2019t fix it.  Lawyer told me to fill out this form","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11620889,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/20/2024","dateComplaintFiled":"10/20/2024","vin":"3VV2B7AX3NM","components":"UNKNOWN OR OTHER","summary":"This incident occurred [XXX] at about [XXX]. My family and I were returning to Utah from an Arizona vacation. We were heading north on [XXX], in between Payson and Benjamin when the sunroof shattered. The sunroof was not open nor had it been open during the entirety of the vacation. My fianc\u00e9 and I were both watching the road and did not see any debris nor rocks fly up and hit the sunroof. Our only explanation is that it exploded. The vehicle is available for inspection on request. I am thankful that no one was hurt inside the vehicle, but this could have potentially hurt my child who was in the backseat during this. If the fabric that blocks the sunroof had been pulled back, I am 100% positive that all passengers in the car would have been injured by the glass shards. I am going to call the dealership tomorrow when they are open and plan to call the non emergency phone number for the police to file an incident report, if they allow it.  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11619701,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/14/2024","dateComplaintFiled":"10/14/2024","vin":"3VV4B7AX7NM","components":"VEHICLE SPEED CONTROL","summary":"The powertrain control units (engine and/or transmission) exhibit concerning behaviors when accelerating from a stop. The actual vehicle acceleration and propulsive torque does not match driver demanded torque for an extended period of time. The amount of delayed reaction is longer when the vehicle is \u2018cold\u2019 meaning that the vehicle has not been running prior to driving for an extended period of time. There is some amount of initial acceleration that allows the vehicle to move into the road but then the propulsive torque seems to go away completely for 3-4 seconds. The torque delivered after this delay is then exponential which is again not matching what the driver is asking for. The unintended torque can put the driver at risk of being in a lane without the ability to accelerate out of danger in time. For the situation of having too high of torque can put the driver in danger of hitting an object because the driver was not planning to accelerate so aggressively. These two behaviors can compound on each other as well. When the driver experiences the too low of drive torque condition, the driver could apply more throttle to correct but this will only make the too high of drive torque condition worse. These behaviors occur after every drive-off from standstill. There is a TSB to help improve this behavior. There are no active faults or warning lamps. Many other owners and dealerships confirmed this same behavior. The occurrence date was set to the date of this complaint but these behaviors have been occurring since date of purchase of vehicle.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11616327,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/29/2023","dateComplaintFiled":"09/25/2024","vin":"3VV4B7AX6NM","components":"ENGINE","summary":"These vehicles have a really bad throttle response when trying to accelerate from a stop making a turn into traffic. If you try to push the accelerator pedal to accelerate quickly there is a huge delay in the response which will almost cause you to get into an accident. Please investigate and have Volkswagen correct the issue. This is a common issue with 2020 and newer VW tiguan, and Taos and Volkswagen has done nothing to improve it.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11616376,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/23/2024","dateComplaintFiled":"09/25/2024","vin":"3VVCB7AX2NM","components":"ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE,LANE DEPARTURE","summary":"Vehicle purchased 10.31.2023 at Volkswagen Jackson (Ritchey Automotive) in Jackson, Mississippi. During the course of normal vehicle operation, multiple Travel Assist system failures and alerts as documented within Volkswagen Technical Service Bulletin 2070207/1 occur. Three repair attempts have previously been performed by Volkswagen Jackson (Ritchey Automotive) in Jackson, Mississippi as documented by invoices dated 20 FEB 2024, 27 FEB 2024, and 12 MAR 2024. These efforts appear to conform with the previously cited Technical Service Bulletin 2070207/1 and confirm the defect(s) and/or nonconformity as per the Bulletin's summary of \"48\u201023\u2010 01-Travel Assist Currently Not Available.\" The frequency and persistence of visual and auditory safety alerts pose significant hazards to the safety of the driver and vehicle occupants as an unnecessary distraction and nuisance in addition to the direct hazards of antecedent electrical malfunction and driver assistance system defects/nonconformity/failure. This matter has been discussed with dealership staff, yielding no productive resolution, and further assistance is being pursued through Volkswagen Customer CARE. All rights to resolution through alternative means are documented as expressly reserved.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11615176,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/06/2024","dateComplaintFiled":"09/18/2024","vin":"3VV2B7AX5NM","components":"POWER TRAIN,ELECTRICAL SYSTEM,ENGINE","summary":"The PVC valve failed on my two-year-old Volkswagen Tiguan at 60,000 miles. As a result, the upper timing gasket was blown, the oil pan went bad, along with several other issues relating to gaskets, seals and sensors, causing an oil leak. This problem was confirmed by my local Volkswagen dealership, and is costing me over $2,000 out-of-pocket. The check engine light was extremely inconsistent - coming on and then going off for days at a time. This is a safety concern. Unfortunately, through research, I have found that many other Tiguan owners are experiencing the same problems, but it does not seem Volkswagen is willing to issue a recall.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11611805,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/30/2024","dateComplaintFiled":"08/30/2024","vin":"3VV8B7AX4NM","components":"LANE DEPARTURE","summary":"Vehicle beeps non stop that the vehicle assist feature is unavailable.  Multiple lights on the dash.  Vehicle has been to the dealer 5 times to correct this issue and it remains not working.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11611829,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/21/2024","dateComplaintFiled":"08/30/2024","vin":"3VV3B7AX3NM","components":"VEHICLE SPEED CONTROL","summary":"The extreme acceleration delayed in responding. It has happened on a few occasions causing me to have to quickly brake the vehicle once it finally responds to avoid hitting any traffic in front of me, but one of the occasions was When I tried to make a left turn in an intersection, I pressed on the accelerator and the car moved forward very slightly then stopped and would not move forward, I attempted to get the car to move as cars were then headed straight towards me and I pressed all the way down on the accelerator, after a few seconds it finally responded and jumped forward just in time for the cars coming towards me not to hit my car. After this I immediately took it into the dealership, they confirmed this was a known issue with the Volkswagen Tiguans as well as some Atlas\u2019 however this was an issue with the computer in the car and they had attempted to fix the issue with an update to the computer but had no success therefore they had no way to resolve the issue and we would just have to take the car back as is. This issue put my life, my kid and my unborn child at risk as it would not move, after the dealership confirmed they knew this was an issue with this particular type of vehicle and saying they had absolutely no fix for it so therefore they would do nothing for us is completely unacceptable and when we bought the car no one informed us of this issues so I am very concerned there are many more individuals facing the same safety risk driving this vehicle and I feel it too unsafe to drive until they have a resolution.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11608350,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/13/2024","dateComplaintFiled":"08/13/2024","vin":"3VVCB7AX9NM","components":"UNKNOWN OR OTHER","summary":"SOS or emergency call feature malfunctioning. Requires deleting car from garage in VW connect app and reconnecting it. Functions well for a few weeks and goes out again. Dealership has been asking customers to replace an OEM part. Customers need to pay for this out of pocket. Multiple cars have this issue.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11607413,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/08/2024","dateComplaintFiled":"08/08/2024","vin":"3VV3B7AX7NM","components":"ENGINE","summary":"After slowing down while driving, I pushed the gas pedal to continue with normal speed. Instead of picking up speed again, the RPM dropped, the car hesitated for a few seconds and than accelerated back to normal driving condition.  In the meantime traffic was approaching from behind while I couldn't regain normal speed. Felt like I was stalled in yltraffic for a few seconds.   Also, often while reversing from my driveway,  than hitting D to go forward,  the vehicle hesitates before it will move forward.  I took it to the dealer . They could not duplicate the situation.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11605765,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/26/2024","dateComplaintFiled":"07/31/2024","vin":"3VV3B7AX4NM","components":"STEERING,AIR BAGS,UNKNOWN OR OTHER","summary":"Crack spontaneously appeared near VW logo on steering wheel. The crack is growing. Volkswagen dealership said the airbag and steering wheel plate cover need to be replaced but unwilling to cover under warranty. Steering wheel plate cover looks to be swollen and other visible areas show stress marks. Dealership is ordering replacement part to replace next week. Dealership did not say this is a safety concern, but I feel it is needs to be reported to the correct persons. No warning lights have occurred.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11603469,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/17/2024","dateComplaintFiled":"07/19/2024","vin":"3VV8B7AX4NM","components":"ELECTRICAL SYSTEM,ENGINE","summary":"Since, I've owned it (new), there has only been 1 other time (XXX) when I am stopped at a red light, I go to accelerate at the green light, and my car has completely turned off. Requiring me to turn on my emergency lights on, then placing my car in park, and restart the car.  The second time this happened was on [XXX], which prompted me to take my car to the VW dealership in Rockville, MD. The dealership was unable to find or replicate the issue so they sent me home with no plan.  I have also experienced radio issues, namely that it just stops working or won't turn on at all. The screen freezes and I cannot reboot my screen.  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11601946,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/13/2024","dateComplaintFiled":"07/14/2024","vin":"3VV2B7AX2NM","components":"ENGINE","summary":"The engine stumbles. It performs unexpectedly just when you need power, and it's not there.  Feel unsafe when making left turns and the engine lurks and lurches and does not transmit power making the left turn into traffic very unsafe.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11600853,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/11/2022","dateComplaintFiled":"07/10/2024","vin":"3VV8B7AX2NM","components":"STEERING,LANE DEPARTURE,FORWARD COLLISION AVOIDANCE","summary":"Since I purchased this vehicle new, there have been several persistent, and dangerous problems.  I have repeatedly reported these to my local dealership, Larry Miller VW, in Lakewood, Colorado, and they have effectively ignored me.    The first problem is with the steering column/lane assist functions.  The failure light/beep for lane assist is frequently alarming, and the control of the steering changes depending on whether lane assist is \"on\" or \"off\" or malfunctioning.  Sometimes the steering jolts severely in one direction.  This is manifestly dangerous.  The second problem is that the radio malfunctions in all manner of distracting and dangerous ways.  The radio sometimes shuts off without warning and cannot be turned back on.  Sometimes the sound remains \"on\" but the screen goes \"black\" so that you cannot read a map or make a selection from the control menu.  Sometimes the radio alarms that the driver is about to hit an object in front or in back of the vehicle, when there is no object anywhere around.  This is very dangerous because the alarm is loud and the brakes are applied if the car believes an object is near.   I have videos of these problems occurring.  There is no specific date as these problems have been happening since I purchased the car new, until today, 7/10/24.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11600207,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/07/2024","dateComplaintFiled":"07/08/2024","vin":"3VV8B7AX0NM","components":"POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM","summary":"An issue occurs intermittently when accelerating from a stop/at low speeds. When pressing the gas pedal, there is approximately a 3-4 second delay before the engine kicks in. Theres is no acceleration during those 3-4 seconds and suddenly, the engine will jolt you forward. This presents a safety issue when pulling out on to a street and this vehicle will not move forward. There have been 2 instances where I have almost gotten hit/involved with road rage due to this issue.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11597692,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/26/2024","dateComplaintFiled":"06/29/2024","vin":"3VV4B7AX9NM","components":"VISIBILITY/WIPER","summary":"Windshield spontaneously cracked. No previous chip or crack. Temperature was about 72. Car was not being driven","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11594616,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/15/2024","dateComplaintFiled":"06/16/2024","vin":"3VV2B7AX0NM","components":"UNKNOWN OR OTHER","summary":"The air conditioning in my Tiguan failed while I was driving from Michigan to Florida through Tennessee. I could hear the system running, but no air was coming out at all.The outside temperature was 94F and I had to drive with no AC with new (year and a half old)Tiguan !!!!!!","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11593253,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/08/2024","dateComplaintFiled":"06/08/2024","vin":"3VVCB7AX4NM","components":"VISIBILITY/WIPER,LANE DEPARTURE,FORWARD COLLISION AVOIDANCE","summary":"Travel assist goes on and off at random times . The wipers turn on and off by themselves. Also the front collision warning light comes on randomly.. what should I be doing with this vehicle\u2026 I\u2019ve read many reviews that other people have the same issues.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11592393,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/15/2022","dateComplaintFiled":"06/04/2024","vin":"3VV2B7AX0NM","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2022 Volkswagen Tiguan. The contact stated that while driving at an undisclosed speed, he observed excessive smoke coming from the exhaust pipes. The low oil warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the valve steam seals. The vehicle was repaired, but the failure reoccurred. The vehicle was taken back to the dealer, who then diagnosed a failure with the fuel vapor leak detection pump. The vehicle was repaired, but the failure reoccurred. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 1,000.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11591642,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/26/2024","dateComplaintFiled":"05/30/2024","vin":"3VV1B7AX7NM","components":"POWER TRAIN,ENGINE","summary":"Crankshaft vent valve clogged and failed, causing overpressurization and oil leaks. Caused the oil pan to crack and upper timing cover to leak per the inspection at Volkswagen.   I was driving, going 63mph when it said max engine speed 3000RPM and a light that said EPC started flashing along with the engine light. I turned off cruise control and began to go towards the shoulder and it shuddered and a large white plumb of smoke came out of it. It wouldn't speed up at all while I was getting over. I had it towed to my home. My husband noticed oil all over the bottom and back of my car. My dipstick had no oil on it at all. We towed it Tuesday morning to Volkswagen.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11590261,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/03/2024","dateComplaintFiled":"05/22/2024","vin":"3VV2B7AX2NM","components":"ENGINE","summary":"My vehicle low oil light cane on and I had just had the oil changed less than 2,000 miles. Took it to local dealership, they stated 2 seals needed to be replaced, they replaced them and stated I should be good but check the oil every so often to make sure. 500 miles goes by I need at least 1 qt of oil, took it back to dealership now they say I need a whole new Head and it is a common problem. They have done about 3-4 in 2024! I feel like that's a safety concern but they don't.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11584229,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/15/2023","dateComplaintFiled":"04/20/2024","vin":"3VVCB7AX4NM","components":"LANE DEPARTURE","summary":"Travel Assist comes on and off multiple times while driving. is this going to cause an accident?","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11582578,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/12/2024","dateComplaintFiled":"04/12/2024","vin":"3VV4B7AX7NM","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"This random, but highly dangerous issue has never been able to be replicated by dealers or myself, but it\u2019s extremely dangerous when it occurs.   Occasionally, the car\u2019s speakers will emit a max voltage popping sound that repeats like the sound of a helicopter\u2019s rotors. This sound occurs seemingly at random, and it can happen while the car is moving or not. It\u2019s occurred 6 times since I purchased the car in December 2022. The debilitating sound only stops once the car has been off and all of its systems powered down for about 5 minutes, making it impossible to operate.   After some review of forums about this make and model, this is seemingly something that has been reported and never addressed in a recall or anything. Without being able to replicate it, it\u2019s seemingly unable to be addressed by dealers, and I don\u2019t think their knowledge of the car\u2019s audio electronics preclude any sort of troubleshooting.   It seems to occur when CarPlay is connected, but it\u2019s created one of the scariest driving experiences and gives me constant fear that it will happen at random and with my young child in the car (which it has before). This needs to be investigated.   I have video of three different instances, but the upload feature will not allow for those file types. Would like to follow up, if possible.   Thank you.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11578791,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/18/2023","dateComplaintFiled":"03/21/2024","vin":"3VV4B7AX5NM","components":"UNKNOWN OR OTHER","summary":"The navigation system places my car blocks and miles away from the actual location while driving it. This has caused the navigation to direct me in random directions, which is very dangerous and distracting, especially on the highway. It\u2019s also an issue in relation to the emergency response system, since it places me in inaccurate locations in the event of an accident. I contacted the dealership about it last year and took my car in twice between October and November then three more times in January and February. They replaced the infotainment system, several modules, and the antenna without success. VW corporate and one of their case manager was involved starting in January. I received a call from that case manager last week, and he said after all of the troubleshooting they can not repair the navigation issue. He said their technician estimated a repair might be available in 9-12 months. The case manager told me to call the dealership periodically to see if they have an update, and that I would not be contacted directly.  My warranty expires in less than 12 months so I worry this issue will not get repaired in time. I\u2019m also concerned about my safety if I\u2019m in an accident since the GPS would place me in a much different location. I\u2019ve attached a couple of photos but also have videos of the issue that I can share.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11576423,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2023","dateComplaintFiled":"03/09/2024","vin":"3VVCB7AX2NM","components":"STEERING,LANE DEPARTURE","summary":"Travel assist warning alarm rings all the time. It has been inspected and the VW dealership said that I need a new steering wheel. Vehicle is available to be inspected at any time.  The alarm is completely distracting while driving and that alone is a hazard. Also, with the alarm ringing so sporadically, there's no way to tell if there is a true hazard or not.  Inspected by dealership in December 2023, determined that the steering wheel needs to be replaced due to faulty travel assist alarm. I was told the steering wheel is on back order. I found out this week that there is no projected replacement date available! It has not been inspected by anyone other than dealership. The travel assist alarm has been ringing like crazy since November 2023. This car should be recalled. I am paying insurance and a car note for a car that is not safe. My daughter refuses to drive my car even though she's insured on it, because the alarm scares her when she's driving.  Please do something.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11570111,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/04/2024","dateComplaintFiled":"02/05/2024","vin":"3VV3B7AX9NM","components":"ENGINE,FUEL/PROPULSION SYSTEM","summary":"The car has a severe hesitation when accelerating from the stop. This hesitation is dangerous in regard that when you try to accelerate from a stop sign into traffic, the car can sluggishly bog down exposing you to oncoming traffic. The issue is more severe after cold start, but can happen anytime. Has caused me to pull out in front of traffic many times only to bog down and nearly be in an accident.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11569492,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2023","dateComplaintFiled":"02/02/2024","vin":"3VV8B7AX9NM","components":"LANE DEPARTURE","summary":"The contact owns a 2022 Volkswagen Tiguan. The contact stated that while driving 30-35 MPH, the Lane Keep Assist was oversensing and attempted to steer the vehicle into traffic. The vehicle failed to recognize the lane markings and continued to steer over the highway lanes. While driving, the brake assist was engaged when a shadow was detected. The contact turned the features off. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that a steering wheel replacement was needed. The vehicle was repaired. The contact stated that the GPS and digital dashboard crashed while driving at approximately 20 MPH and was reset independently. The vehicle was taken back to the same local dealer, where it was diagnosed that the multimedia unit needed to be replaced. The vehicle was repaired however, the GPS failure recurred. The manufacturer was contacted, but no assistance was provided. The approximate failure mileage was 16,500.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11568061,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/25/2024","dateComplaintFiled":"01/26/2024","vin":"3VV3B7AX4NM","components":"ELECTRICAL SYSTEM,VISIBILITY/WIPER","summary":"The vehicle\u2019s infotainment system automatically displays the rear view backup camera, as expected, when placed in reverse. However, this can be overridden by selecting the X in the upper right of the screen or by selecting another function such as the APP button. The only way to get the backup camera to display again is to put the car in a different gear/park and then back into reverse. Not being able to see in reverse puts anyone behind my vehicle at risk. There should not be a way to defeat the camera.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11565944,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/02/2023","dateComplaintFiled":"01/17/2024","vin":"3VV2B7AX7NM","components":"ENGINE","summary":"Vehicle has been using oil since it has approx 15k miles. Engine now has 35000 miles and uses all of its engine oil before its next sched maint. Have told dealer numerous times, oil consumption test revealed it uses .61 quarts per 1000 miles, but this is normal per VW. What !?!?. VW states to change oil every 10,000 miles, it will be gone and engine will have no oil remaining within the sched maint. Have also contacted VW directly. Also blows blue smoke at start up at times. Engine is junk. Vehicle will have cost over $1000 per mile to own. Dealer and VW keep telling us to just check oil, its normal. I also own a 2003 pontiac vibe with 220k miles, it doesn't do this! I used to be an ASE certified mechanic. This is NOT normal. Car also has the typical hesitation on cold acceleration that is common (look it up), I will file separate complaint. And now p2402 code for an emissions issue. Problems adding up fast and no help from VW or VW dealers.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11565948,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/02/2023","dateComplaintFiled":"01/17/2024","vin":"3VV2B7AX7NM","components":"ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM","summary":"Vehicle has hesitation during cold acceleration. If vehicle is started, pulled to end of short driveway,  then go to accelerate onto road, vehicle hesitates and stumbles at times, not wanting to move properly and safely enter roadway. Tried accelerator pedal position reset and no change. This is a common VW Tiguan issue. No fix for it and dealer does not want to acknowledge that it exists. Simply looking on this site and a quick internet search will confirm it exists and is a common issue. And very well could be a significant safety issue when pulling into traffic. In addition,  our tiguan also burns an excessive amount of engine oil with no repairs wanting to be made by VW and now has a p2402 code causing engine light to come on all the time. Numerous troubles that are adding up fast and no help or support from VW and its dealers.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11562466,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/28/2023","dateComplaintFiled":"12/28/2023","vin":"3VV3B7AX4NM","components":"ENGINE","summary":"Car uses lots of oil between oil changes 1 1/2 quart in between suggested change intervals","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11559510,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/16/2023","dateComplaintFiled":"12/11/2023","vin":"3VV8B7AX1NM","components":"ELECTRICAL SYSTEM","summary":"The contact owns a 2022 Volkswagen Tiguan. The contact stated that while driving at an undisclosed speed, with the cellphone device was in the wireless charging station, the contact attempted to pick up the cell phone and the cell phone was hot to the touch. The contact stated that the vehicle was scheduled for a service appointment, the contact addressed the failure with the service mechanic. The contact stated that during the failure, the electrical system in the vehicle was inoperable. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 2,000.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11559130,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/06/2022","dateComplaintFiled":"12/08/2023","vin":"3VV4B7AX1NM","components":"POWER TRAIN,ENGINE","summary":"After a cold start, with the engine idling about 1100 rpm, the vehicle acceleration is spotty, lagging, hesitant, dangerous.   There are no error codes that can be found and this condition is reported as normal. This condition is dangerous.  If the engine is allowed to idle for 1-3 minutes until the rpm is reduced to 800-900 rpm, the vehicle accelerates as any other.  The danger is that after starting the vehicle and driving, I have been in situations where, while leaving a parking lot or parking space, or my driveway, the vehicle hesitates while oncoming traffic is traveling normally and become irritated that they have to avoid a collision.   Searching online, this appears to be a common issue with this family of vehicles.  VW has an issue id or instance number 2072024/1 which suggests to check the ECM version and update as appropriate.  Sadly, without either a diagnostic code in the computer(s) or a TSP associated with the VIN, I feel that I would waste my and a VW service dept's time.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11555950,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/29/2022","dateComplaintFiled":"11/19/2023","vin":"3VV3B7AX8NM","components":"ENGINE","summary":"Engine bucks and nearly stalls when accelerating mostly after cold start or if it\u2019s been sitting for awhile. Will nearly stall when accelerating into an intersection even after it\u2019s been driven for a block or two. Requires several minutes of driving before it will stop. Thought it was normal after reading all of the internet complaints, but definitely a safety situation. Wife doesn\u2019t even like driving it due to this issue","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11553071,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2023","dateComplaintFiled":"11/01/2023","vin":"3VVCB7AX7NM","components":"STRUCTURE,VISIBILITY/WIPER","summary":"Windshield provided cracks super easily","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11550738,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/12/2022","dateComplaintFiled":"10/19/2023","vin":"3VV1B7AX5NM","components":"UNKNOWN OR OTHER","summary":"Almost every day since we bought this brand new vehicle we have experienced a significant problem operating the vehicle.  I\u2019ll back out of my driveway and then once in the direction to move forward I push on the gas and the car won\u2019t move.  It basically jerks you forward a few times.  Then maybe. Is fine sometimes it does this repeatedly.  No warning lights or anything indicating their is a problem or what caused it. This is a very concerning problem.  If I am pulling out to merge on to the Interstate and this happens I\u2019ll most definitely end up with a collision.      Took it to the dealership and they can\u2019t recreate the issue so they report no problem with the Tiguan. Oddly if you simply Google this issue you\u2019ll find many other Tiguan owners with the same problem!","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11550199,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2023","dateComplaintFiled":"10/16/2023","vin":"3VV2B7AX4NM","components":"FORWARD COLLISION AVOIDANCE","summary":"Reported to the dealer 2 times that the car will slam on brakes for no reason while driving down the road or highway.  Last time the car behind almost ran into me.  Dealer says it's not a problem even though many other models have recalls.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11549749,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/08/2023","dateComplaintFiled":"10/13/2023","vin":"3VV2B7AX3NM","components":"UNKNOWN OR OTHER,ENGINE","summary":"Oil light went on in May, 2023, at approximately 15K miles, then again in August 2023, at approximately 17,500 miles.  Both times the oil was down 1 quart.  We have been seeing smoke come out of the exhaust, intermittently.    VW service department did a oil consumption test which resulted in the car burning just under a quart of oil after 600 miles.  They said the car is functioning normally, but if it burned over a 1/2 quart of oil, they would do something, but not sure what they would do.  They have not addressed the \"smoke coming out of the exhaust\" issue.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11548492,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/05/2023","dateComplaintFiled":"10/05/2023","vin":"3VV8B7AX3NM","components":"POWER TRAIN,ENGINE","summary":"The acceleration stalls and sometimes stops. Sometimes the Car has to be put in park and restarted. This stalling or lack of acceleration happens at stop signs, stop lights when I am accelerating and it does not want to go. Which when turning into on coming traffic is very scary if I am not able to get up and go. I feel very unsafe operating the vehicle when this occurs. The acceleration stalling happens intermittently and not just when the car is from a cold start. The dealership said they are aware of this issue and are hoping for an update to fix the problem. Meanwhile I have to deal with the uncertainty and feeling unsafe.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11546196,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/22/2023","dateComplaintFiled":"09/23/2023","vin":"3VV1B7AX8NM","components":"ELECTRICAL SYSTEM","summary":"The car lags when you first start it.  It starts fine but then lags about 8 MPH .  It is like it isn\u2019t getting enough gas until it gets past 22-25 MPH.  It is concerning that it doesn\u2019t pick up speed.  This happens daily and every time the car starts.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11542905,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/05/2023","dateComplaintFiled":"09/06/2023","vin":"3VV0B7AX7NM","components":"WHEELS,SERVICE BRAKES,ENGINE","summary":"I bought this brand new Tiguan in July 2022. The engine is either leaking or burning engine oil. I have the check engine oil level light on around every 2000-3000 miles. I had been to the dealer several times. They just inspect for leak and added engine oil. The problem still exist. The dealer stated that my car needs oil change every 10k miles. I am going back every 2-3 k miles for engine oil. There is something wrong with the engine. It is burning or consuming the engine oil. Another problem i have is the wheel or the brakes. When I was braking at above 60 miles per hours, there is a strong vibration on the wheel or brakes.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11542490,"manufacturer":"Volkswagen Group of America, Inc.","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"08/10/2023","dateComplaintFiled":"09/04/2023","vin":"3VV2B7AX5NM","components":"UNKNOWN OR OTHER","summary":"This is a 2022 Volkswagon Tiguan. It is not my vehicle.  I was hit on my bicycle by the driver of this vehicle on August 10, 2023. The driver turned left into me while i was proceeding straight.   That piece in the photo on the hood impaled me and left me with a 2 larges puncture wounds in my thigh.  It appears that there is something wrong with the material used  on the hood of this vehicle since it was either my bike or clothing that i was wearing that cause the hood to collapse in this manner.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11541078,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/28/2023","dateComplaintFiled":"08/28/2023","vin":"3VV4B7AX3NM","components":"ENGINE","summary":"This is an ongoing issue that occurs every time we drive the vehicle. The vehicle\u2019s engine control software appears to have an issue, whereby the engine severely hesitates when attempting to accelerate from a stop. It\u2019s bad enough that we worry the engine will stall, and we will be struck by oncoming vehicles. The issue generally only occurs when the engine has not yet reached operating temperature. Our VW has been at our dealership for months now, while we wait for a resolution. In the interim, the dealer gave us a free loaner, also a Tiguan (but it\u2019s a 2023), and the loaner has the exact same issue. When pulling out from an intersection, I fear that someday the car will hesitate so bad that it causes an accident. I can only guess that the issue is with the software and not the fuel delivery system itself.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11539811,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/19/2023","dateComplaintFiled":"08/21/2023","vin":"3VV4B7AX2NM","components":"STEERING,FORWARD COLLISION AVOIDANCE,LANE DEPARTURE","summary":"I've had a 2022 VW Tiguan SEL-Premium 4-Motion for about 1 week. It has approximately 23,000 miles on it. After a few days of problem free driving, the car displays a warning \"Travel Assist Currently Not Available\" upon startup and also while driving. The problem sometimes goes away on its own, other times it keeps warning the driver of an error with the system. I've seen in reoccur at least half a dozen times in one week. There is no way to fully disable this system to prevent the warning from occurring. I ran a scan of the error codes, and found code B17B8F2 to be the issue. I cleared the code and then it returned within 15 minutes. Research led me to find this is a very common problem. VW has issued their own TSB which can be found on this website. TSB transaction no. 2070207/1. It appears the entire steering wheel needs to be replaced to resolve this issue. In my mind, this should be a voluntary recall on all models affected by this problem. It appears this is a manufacturing defect but I've also seen that there is a huge backlog of steering wheels needed before parts can be installed to rectify the situation, leaving owners without a remedy to fix a distracting warning light and sound.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11539867,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/11/2023","dateComplaintFiled":"08/21/2023","vin":"3VV4B7AX1NM","components":"POWER TRAIN,LANE DEPARTURE","summary":"August 11,2023 went to dealer for oil change and Halodex fluid service at Napleton VW of Springfield, Missouri. Two hours later on drive from Springfield to Dallas, Texas outside Pryor, Oklahoma the following happened: In right hand lane on cruise at 72mph in 65mph, heard clunk in rear. Lost power and car began to slow down. Pulled over and Halodex fluid was spewing from under car. Car would not go into gear and move. Had vehicle towed to closest VW dealer Don Thornton of Tulsa, Oklahoma. Was determined rear differential failed. VW has not offered reason why a 2022 VW Tiguan SEL r-line premium  with 49,000 miles approximately had a powertrain failure. In August of last year (12 months ago) we owned a 2017 VW Atlas SEL that had the same issue after an oil change and Halodex fluid service. A clunk was heard and grinding of gears. VW of Wichita, Kansas bought the car from us and put us in the 2022 Tiguan.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11539523,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/16/2023","dateComplaintFiled":"08/19/2023","vin":"3VV4B7AX7NM","components":"UNKNOWN OR OTHER","summary":"Overhead console detached from the roof","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11539049,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/17/2023","dateComplaintFiled":"08/17/2023","vin":"3VVCB7AXXNM","components":"POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM","summary":"Ongoing issues with hesitation when accelerating from a stop. The car will feel like it has no power when pushing on the accelerator it may then jerk into gear and accelerate quickly or what feels like jerking in-between gears.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11539206,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2023","dateComplaintFiled":"08/17/2023","vin":"3VV8B7AX0NM","components":"POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM","summary":"My VW hesitates when I step on the gas during first use.  This condition will continue until the vehicle warms up.  The hesitation will cause the vehicle to speed up very fast.  It\u2019s a safety risk when I enter traffic, either on a highway or on a local road.  That\u2019s because when I pullout in front of on coming traffic, the vehicle will not get up to speed in a timely matter and then it will speed up very quickly.  It will hesitate and jerk back and forth.  I\u2019ve learn now that I can not pull out into traffic until I don\u2019t see any oncoming traffic.  The dealership is unable to repair because they are awaiting on a software update that VW is working on for the vehicle because I\u2019m not the only one with the problem.    No warning lamps or messages.   It always happens when the vehicle is first started after sitting for several hours.  It first appears a few months after I purchased the vehicle.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11538283,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/20/2022","dateComplaintFiled":"08/14/2023","vin":"3VV0B7AX8NM","components":"ELECTRICAL SYSTEM","summary":"When starting the car in the garage the automatic setting of the headlight switch activates the headlights to turn on. When out in the sunshine the dashboard brightness sometimes does not adjust to the daylight level when the headlights turn off, and the Daytime Running Lights activate, resulting in a very dim dash display.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11538055,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/10/2023","dateComplaintFiled":"08/12/2023","vin":"3VV1B7AX2NM","components":"ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,UNKNOWN OR OTHER","summary":"It does not accelerate when putting the gas petal all the way down at all or like a boom forward all of sudden. It's random when it's going to do it.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11537994,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/21/2022","dateComplaintFiled":"08/11/2023","vin":"3VV8B7AX3NM","components":"POWER TRAIN","summary":"When letting off the gas and then step on the gas again the transmission \u201cslips\u201d as if it does but know what gear it should be in. I have mentioned this to the dealership since shortly after I bought the car. I have messaged VW directly about this issue. The dealership told me it cannot be fixed unless there is a \u201ccode\u201d. A brand new car should not drive like this. How do I get this fixed before it fails and ceases the engine.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11536946,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/07/2023","dateComplaintFiled":"08/07/2023","vin":"3VV3B7AX3NM","components":"ENGINE","summary":"I am having a delay in acceleration on this car. Car hesitates badly. Feels like it just doesn\u2019t want to go. And I have to be very careful when pulling out into traffic. Took it to dealership and they said there is no known fix for this issue, even though others have complained about the same problem.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11534252,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/17/2023","dateComplaintFiled":"07/25/2023","vin":"3VV8B7AX9NM","components":"STEERING,FORWARD COLLISION AVOIDANCE,BACK OVER PREVENTION","summary":"Car  was purchased new on 3 Oct 2022.  I was at dealer on 17 Jul 2023 for the 5th time for issues with infotainment screen going black and/or freezing.  Diagnosis revealed it needed another F5 computer chip (the 2nd replacement).  In addition, I was informed I needed a new steering wheel.  A few days later, lane departure and travel assist function would turn off/on spontaneously, frequently pulling me from my lane.  As of 23 Jul 2023, the infotainment screen died.  I no longer have a my backup camera which I rely on extensively.  In addition, I lost my navigation, apple play, radio, phone charger.  VW has no ETA for a replacement parts and stated a loaner was not included in my purchase warranty.  I am investigating their buyback program, however that may take over 45 days.  I DO NOT FEEL SAFE IN THIS VEHICLE.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11534472,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/25/2023","dateComplaintFiled":"07/25/2023","vin":"3VV4B7AX5NM","components":"POWER TRAIN,ELECTRICAL SYSTEM,LANE DEPARTURE","summary":"The first and most pressing issue is the throttle lag. From a dead stop (red light/stop sign) the car will not accelerate when the gas pedal is depressed. It lags for a few seconds before lurching forward. I fell like I'm a candidate to get rear-ended. Today, after driving through a heavy rain storm, the throttle lag caused the car to barely move. Like at all. Fortunately this happened as I was pulling into my driveway. The car simply just BARELY made it home.  The second issue is the incessant warning lights and bells that go off because of a lane departure assist error. It will go off 30 times in row, and the not at all. It's really hit or miss. But when it happens its very distracting. The dealership says they're aware of the problem, and to fix it requires replacing the steering wheel. Which is on perpetual back order.  I've discussed both issues with the dealer. They're aware of both issues. They said that there's nothing that can be done about the throttle lag issue as that's just how the transmission is tuned. And they're also aware of the electrical gremlin. Just waiting for the steering wheel to come in......","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11532876,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/17/2023","dateComplaintFiled":"07/17/2023","vin":"3VV8B7AX1NM","components":"ENGINE,FUEL/PROPULSION SYSTEM","summary":"Severe throttle lag.  Has almost caused three accidents.  When pulling into traffic there is a 1-2 second delay in acceleration after pressing the throttle.  Seems to be worse in hot weather.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11531307,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/08/2023","dateComplaintFiled":"07/10/2023","vin":"3VV2B7AX4NM","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"As I was placing my infant in his carseat on the rear passenger side, my husband hit the ignition button inside the car to start the A/C and shut the driver door. Since he was not in the driver's seat, the vehicle's engine did not turn on, however power to the radio and dash was on. I shut my son's door and tried to open the front passenger and driver doors - all were locked. My key fob would not unlock any of the doors or the trunk. The VW app would not unlock the doors because it said the ignition was running and it would not allow me to turn off the vehicle from the app. I also tried to remote start the car from my key fob and the app. Meanwhile, my 8 month old was in the car on a 95 degree day without air conditioning. We had to call 911 to pry the doors open. MY SON COULD HAVE DIED if a police officer and tow truck were not already at the same rest stop where we were parked.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11530588,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/23/2022","dateComplaintFiled":"07/06/2023","vin":"3VVCB7AX8NM","components":"POWER TRAIN,LANE DEPARTURE","summary":"The engine has a hesitation at take off. It happens every morning and throughout the day. At a stop light it will hesitate on take off also when leaving a stop sign.  Safety is out at risk as the vehicle will hesitate when trying to turn when on coming traffic is approaching.  The issue was reproduced bye VW of Ft Myers Florida  here is the conversation   Me Did they notice a hesitation in the morning when they drive it. I don't think it's a transmission issue more if a fuel issue.  VW the tech did check the car the last two mornings and its not that they dont notice the what your talking about , its that it seems normal for this vehicle. there was no faults in the system showing there is anything malfunctioning and they are not getting anything for bad fuel ..these cars are pretty sensitive about triggering a light when something is wrong. we cant find anything at this time The dealer says it\u2019s a known issue and I just have to live with it  The vehicle has been inspected bye dealer. The issue appeared rite after purchase and was brought to the dealer 3 weeks later.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11529827,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/30/2023","dateComplaintFiled":"06/30/2023","vin":"3VV3B7AX1NM","components":"VEHICLE SPEED CONTROL,ENGINE","summary":"There is a delayed acceleration issues on my brand new car, which have become progressively worse and worse. You press on the gas pedal and it stutters to the point of stalling out. I took it into the dealership to have it evaluated and they told me this is a computer software update that they have no control over. I contacted VW corporate and they told me there is no problem and the customer service person (Dominique H.) laughed at me. There are a lot of reports just like this on the internet. Someone is going to die because of this issue. Please address this ASAP it is a major safety hazard that is going to become catastrophic in the near future.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11529497,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/02/2023","dateComplaintFiled":"06/29/2023","vin":"3VVCB7AX0NM","components":"FORWARD COLLISION AVOIDANCE,LANE DEPARTURE","summary":"\"Travel Assist Not Available\" alert ding repeatedly goes off while driving and feels like wheel fights left turns. Easily every 10-30 seconds. This is a wide spread issue with 2022 Tiguans.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11528913,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/10/2022","dateComplaintFiled":"06/26/2023","vin":"3VV2B7AX1NM","components":"POWER TRAIN,ENGINE","summary":"After starting the car, upon first acceleration, the car hesitates badly and has the tendency to lunge forward. It feels like it may stall. When I say cold, I mean when the engine has cooled down. This does not have to do with outside temperature. It happens when it's warm outside as well and the engine has cooled down. This issue has been present since taking ownership in Dec 2022. This poses a serious injury risk to pedestrians as I can not anticipate my acceleration even with light pressure on the gas. In addition, it poses a risk to my car, myself, surrounding vehicles and motorists. Please look into this issue. I've done some research and found other VW Tiguan owners who are experiencing the same hesitation and were told by the dealer as well that they can't fix the problem.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11528917,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/25/2023","dateComplaintFiled":"06/26/2023","vin":"3VV2B7AX0NM","components":"POWER TRAIN,ENGINE","summary":"Engine and transmission will bog down while driving, when restating the car 1 hour after a trip.  In other words, many times after sitting for about an hour, when merging into traffic, the car will stop accelerating. If I pump the gas a couple of times the engine \"catches\" and off I go.  Very dangerous when merging into traffic. No warning it's going to happen or not.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11528683,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/24/2023","dateComplaintFiled":"06/24/2023","vin":"3VV8B7AXXNM","components":"STEERING,ELECTRICAL SYSTEM,ENGINE","summary":"The car has always had initial take off problems, pressing the gas to accelerate out of my driveway or any place I\u2019m first taking off at when turning on the vehicle again, the acceleration cuts out in the middle of accelerating and then all of a sudden revs up. That\u2019s with keeping a steady consistent foot on the gas pedal. It jerks down and then jerks up and is not able to avoid. Through the last few months I\u2019ve also noticed involuntary steering-I start to think it\u2019s windy outside pushing me from side to side but the trees are clearly not moving as if it is. Then I was driving today, started it up, got about 5 miles from my house, starting shaking the whole car while accelerating up and the EPC and check engine light was blinking. I had to turn around to bring it home, wouldn\u2019t let me go past 35 without shaking intensely but made it back to my driveway.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11528469,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/14/2022","dateComplaintFiled":"06/23/2023","vin":"3VVCB7AX2NM","components":"UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE,LANE DEPARTURE","summary":"The vehicle continually displays an error stating \"travel assist not available\" and a loud tone sounds. This occurs up to 7 times in a row, or intermittently, as the vehicle is being driven. There is no detectable pattern for when this comes up - it happens when you first start the car, when you're driving in a parking lot, when you driving on the freeway, anywhere. The sound is so loud that it is startling each time it happens. It has become a safety issue to us because it is highly distracting and alarming. We have taken it to the dealership once for repair. They said they \"reset\" something, but it is continuing to happen and we cannot turn it off.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11528472,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"07/07/2022","dateComplaintFiled":"06/23/2023","vin":"3VVCB7AX2NM","components":"FORWARD COLLISION AVOIDANCE","summary":"While driving down our sloped driveway with nothing in front of us, the automatic braking kicked in and brought our car to a very sudden halt without warning. The passenger was wearing a seatbelt and got thrown forward, causing soreness and mild injury to his shoulders. The problem has not been examined by the dealership. We adjusted the sensitivity level of this system to low as a result.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11528527,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/14/2022","dateComplaintFiled":"06/23/2023","vin":"3VV3B7AX9NM","components":"POWER TRAIN,ENGINE","summary":"\u201cThe car stumbles when cold, it will not accelerate. It does this for the first mile or two. Then it is OK. This has been happening for several months. The dealer says they hooked it up to their computer and can find no faults. It is very scary when trying to pull out into traffic or make a left turn into another street.\u201d  \u201cAfter a cold start the car stutters and jerks on start up. The engine rattles and It kangaroos on acceleration while the revs fluctuate between 1000 \u2013 1500 rpm but the car drives as if it were in limp mode causing it not to accelerate. This is a huge safety issue when you are trying to pull out onto a main street which causes others to break to avoid an accident. I\u2019ve taken it into three different Volkswagen dealerships a total of 8 times but due to the car not having a dashboard light on or an error code they immediately told me the car was fine and there\u2019s nothing they can do being they can\u2019t replicate the issue.\u201d  \u201cVehicle regularly, stutters or hesitates strongly upon cold start. Throttle response under light to moderate acceleration results in hesitation or bucking. Situation starts to disappear after warm up. Always after sitting for extended periods of time or upon first started the day.\u201d  \u201cWhen I leave somewhere it will stall very noticeably when giving it gas, to the point it won\u2019t accelerate and feels like it\u2019s not getting fuel for a second or two. It typically does it once and then drives normally. This happens almost daily and has done this since the car was bought new a few months ago. I have experienced this when pulling into traffic and the car not accelerating to get me up to a safe speed. It has not been inspected by a dealer at this time but several other owners of 2022 Tiguans are reporting the same issue. No warning lights are on or come on when the vehicle does this\u201d","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11528046,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/21/2023","dateComplaintFiled":"06/21/2023","vin":"3VV1B7AX4NM","components":"POWER TRAIN,ENGINE","summary":"From a cold start even with warming up the car, I can only drive so many feet before the car begins to hesitate as I proceed. It is as if the transmission cannot respond to the petal. At 25k miles, it is persistently getting worse and will visibly hop as I proceed. Then the transmission will finally remember how to drive and it won\u2019t do it again until it sits for awhile. I make a left turn from my road where the cars are going 55mph. It\u2019s an accident waiting to happen. Furthermore, it is the same problem that Volkswagen has been having for the previous years. The dealership claims this is what they do. Also that it\u2019s normal for my low oil light to come on in between oil changes!","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11527132,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/12/2023","dateComplaintFiled":"06/15/2023","vin":"3VV3B7AX4NM","components":"ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM","summary":"Cylinder #2 Misfire, Multiple Misfires. Codes P030200 and P030000 after car sat idle for 20 minutes.   Dealer unable to recreate issue. Stating \u201cbad gas\u201d because they are unable to figure it out. Taking it to separate dealership for investigation/second opinion.  Car is filled at same Shell gas station and has been for the past year. Bad gas is just not true. Several owners experiencing same issue and injector harness is being replaced. Please investigate.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11527180,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/29/2022","dateComplaintFiled":"06/15/2023","vin":"3VVCB7AX4NM","components":"ELECTRICAL SYSTEM","summary":"2022 VOLKSWAGON TIGUAN- Consumer states \"Approximately (6) months after purchase. I began having trouble with software module I took my vehicle back to the dealer for repairs on 11-29-2022 with one attempt but, to this date, the dealer has been unable to correct the problem. Attached is a copy of the repair order which document the dealership's attempt to repair my vehicle. This problem software module replacement (substantially impairs the use and value of my new vehicle) or creates a serious hazard.) Therefore, if you and/or your dealer are unable to correct this problem, I will expect you to REPLACE OR REPURCHASE) the vehicle pursuant to annotated. Please contact me on receipt of this letter to arrange a mutually convenient date and time for you to have an opportunity to inspect my vehicle and make necessary repairs.\"","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11526755,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/13/2023","dateComplaintFiled":"06/13/2023","vin":"3VV2B7AX3NM","components":"POWER TRAIN,VEHICLE SPEED CONTROL","summary":"When engine is cold, the transmission hesitates/stutters and then slams into gear.  After a couple of minutes of driving, the issue stops.  Turning the auto start/stop off does not have an impact on the hesitation/stuttering.  This is a safety issue.  Dealership claims they cannot replicate and no issues on computer diagnostics.  Issue has been on going since it was purchased.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11526572,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/16/2023","dateComplaintFiled":"06/12/2023","vin":"3VV3B7AX8NM","components":"VEHICLE SPEED CONTROL","summary":"The acceleration of my vehicle has failed several times. The first major incident was when I was driving home across Main St and attempted to go on green as the stoplight changed. Initially, the car jerked and coasted a little bit but after several attempts to press the gas, it still did not go. Shortly after on 04/16/2023, I set up an appointment for my vehicle to be serviced on 05/01/2023 (this was the earliest appointment at the time). I also called Tom Bush Volkswagen in Jacksonville, FL to ensure I was scheduled for the right service and that this wasn't a user error. On 05/01/2023, I took my vehicle to be serviced and picked it up near closing. The technician I spoke to stated there were no issues found and the vehicle is \"operating as it is designed to\". I asked the technician what should I do in the future because I was sitting at a stop light and the vehicle did not move, even with my foot on the floor. He asked what kind of car I drove before and told me the computerized system in my car took a few minutes to communicate with the rest of my car for it to accelerate. He then proceeded to tell me that if it continues to happen to keep track and maybe get a video of the occurrence. I purchased this car new off the lot in August 2022 and started having this issue around 10000 miles. Yesterday this happened again in the parking lot, causing the car to jerk profusely. I'm afraid this issue will cause me to have an accident before there is a resolution. Both times of these occurrences happened when my minor child was in the vehicle. When this happens I have no control over the acceleration of the car and when it goes. I typically don't move the car for a while after this because I'm afraid it will happen on a busy road. I noticed the car displayed an icon for a while after the most recent incident. I will upload a picture.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11525265,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/04/2023","dateComplaintFiled":"06/04/2023","vin":"3VV3B7AX1NM","components":"POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM","summary":"My 2022 VW Tiguan 2.0T has delayed acceleration, hesitation, and often bangs into gear at start up. This issue can easily cause an accident when merging into traffic due the lack of reliable acceleration.  I have had the vehicle to the dealer and they have found no problem. However, when pressed about internet reports of such problems with the 8 speed transmission they do acknowledge they have heard similar reports. They note there are no repair solutions from VW.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11522867,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/19/2023","dateComplaintFiled":"05/19/2023","vin":"3VV4B7AX6NM","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER,LANE DEPARTURE","summary":". The \"travel assist not available\" alert goes off intermittently while driving for over a year now, sometimes 15-20 times in the span of 10 minutes which also makes a loud noise that cannot be disabled and is causes me to be startled and distracted while driving - nearly resulting in wrecks multiple times. I have taken the car to the dealership many times to resolve this - only for them to tell me they \"can't find the issue\" and sending me off to drive an unsafe car. Finally on the last visit they discovered the steering column needs replaced but that is backorder and has no estimate for arrival. In addition to this - The entire \"infotainment system\" will stop working intermittently, sometimes for days at a time, meaning that the backup camera and driving modes cannot be adjusted at all because the screen is black and will not even power on. I have attempted to reset it as instructed with no success as there is not even power to the system. None of the safety features on the car work correctly or are able to be used - the lane/ travel assist features have not functioned properly since around 5,000 miles and everything else has gone downhill from there. I have attempted to resolve these issues with the dealership various times and have not once been presented with a resolution that actually solved the issue.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11521256,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"05/09/2023","dateComplaintFiled":"05/09/2023","vin":"3VV2B7AX6NM","components":"ELECTRICAL SYSTEM","summary":"Today I loaded my son in his car seat, then put my purse in the front passenger sear, and walked to the driver side to get in and found my doors locked. My car was not turned on. Since buying the car in august I have never had this issue. Inside the car was my purse which held my key and cell phone. My son was stuck in a hot car for nearly 20 minute panicking while I asked a stranger to call the police and eventually downloaded the VW app on a strangers phone to use the VW app to unlock the car. I called the dealer and they told me the car shouldn\u2019t lock when the keys are inside and the car is off. However they didn\u2019t offer me a solution. Thank goodness for the stranger. By the time I got my son out of the car he was drenched in sweat. If I wasn\u2019t in a populated area this could have been so much worse.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11520108,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2023","dateComplaintFiled":"05/02/2023","vin":"3VV8B7AX6NM","components":"POWER TRAIN","summary":"The transmission has frequent but not consistent issues in shifting, mainly after a cold start and within the first few minutes of driving. However, starting the engine and letting it warm up before driving has not completely resolved the issue.   The issue is when trying to accelerate onto a main roadway, the power will drop off for a few seconds then engage again, and drop off for a few seconds, before stabilizing and providing consistent power. Since it is random when it happens, you are pulling into traffic and this happens, you are at risk of being hit by oncoming traffic since you cannot accelerate as you planned. It can also cause you to overcompensate and push on the gas harder, and when it engages you are accelerating harder and faster than you planned.   I have contacted two Volkswagen dealers and they have told me that it is a learned transmission and resetting it may help (but this problem has been an issue since purchasing the vehicle), another told me to give it more time to warm up but if there are no warning lights on the dash they will not be able to fix anything or cover under warranty.   It has not been inspected by the dealer because they say there is nothing to inspect without a warning light.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11519747,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/18/2023","dateComplaintFiled":"05/01/2023","vin":"3VV4B7AXXNM","components":"ELECTRICAL SYSTEM","summary":"amplifier sent out cyclical (~.5sec) full-range MAX voltage to every speaker. Nothing like dam near heart attack...  1. Hitting the HU power button (once) did not resolve - maybe a full infotainment shutdown (push and hold) would have resolved - but not confident as next step did not resolve either... 2. Shut down car did not resolve as I guess the amp still has power until the delayed power off cycle is complete..? 4. Pushing key fob button didn't work 5.  disconecting bluetooth from phone didn't work. 6. Ultimately, had to disconnect the battery as the fastest resolution I knew would work to try and prevent further damage to the speakers (or anything else).  I have video, but can't download for some reason. This has happened 5 times, I have video's of 3 of them.    It is very scary not only to me, but people driving around me since the sound is so loud. It almost sounds like gunfire.  I have had to pull over because it is painful to stay inside the vehicle.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11519562,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/29/2023","dateComplaintFiled":"04/29/2023","vin":"3VVCB7AX9NM","components":"POWER TRAIN","summary":"Vehicle hesitates badly after a cold start, sometime several times before it goes away. I'm afraid I'll get hit pulling into traffic if not able to accelerate. No warning lamp, checked for fault codes, none stored. have tried several types of fuel as well as adding VW fuel treatment to resolve the issue. nothing has worked so far. The issue happens every time I start the car cold.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11517166,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/14/2022","dateComplaintFiled":"04/15/2023","vin":"3VVCB7AX9NM","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"When car is out in reverse the backup camera will sometimes not display on the media console. Instead the media console will shut down and restart while the car is in reverse. This is a safety issue as cameras help view the rear of the vehicle. There was no warning lights given before media display shut off. Car was 11months old when issue started. Appears to be worse when it\u2019s cold outside.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11517091,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/14/2023","dateComplaintFiled":"04/14/2023","vin":"3VV4B7AX7NM","components":"POWER TRAIN,ELECTRICAL SYSTEM,ENGINE","summary":"I have owned the vehicle since October 2022, currently ~4,400 miles. During second week of ownership, backup camera was blank upon startup and placing vehicle into reverse. A system reboot solved the issue, but several reboots have been required in subsequent months. Common that audio doesn't initiate (from any source) as well. Second issue - cold-engine acceleration is borderline dangerous as the vehicle can seem to bog down then lurch with sudden acceleration. After engine warms, this does not occur. Third issue - during straight-line driving, car sometimes changes gears for no apparent reason - sometimes not smoothly. Downshifting can skip gears far too often.  Final issue - safety sensors (collision warning) have activated at least twice since owning (6 months) for no reason - looks like 'red space invader' in center of dash and loud chime comes on as well.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11515721,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/06/2023","dateComplaintFiled":"04/06/2023","vin":"3VV8B7AX2NM","components":"AIR BAGS","summary":"The contact owns a 2022 Volkswagen Tiguan. The contact stated that the air bag warning light illuminated without a passenger seated in the seat. Additionally, there was an audible sound heard. The vehicle had not been taken to the dealer to be diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 20,000.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11514478,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/02/2023","dateComplaintFiled":"03/29/2023","vin":"3VV4B7AX2NM","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER,BACK OVER PREVENTION","summary":"When unlocking the car the speakers will play a constant loud thud sound at max volume.  The infotainment system will seize.  Additionally, the sound system may play no sound from the speakers at all.  The vehicle must be allowed to completely turn off in order to be fixed.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11513491,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/09/2023","dateComplaintFiled":"03/23/2023","vin":"3VVCB7AX5NM","components":"ELECTRICAL SYSTEM,LANE DEPARTURE","summary":"Got the car back from the shop still having same issue. The lane keep assist keep malfunctioning. Dealership is stating the have to order a whole new steering wheel second time in the shop for the same issue. The car also jars to the right when lane keep assist comes on.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11513293,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/22/2023","dateComplaintFiled":"03/22/2023","vin":"3VV4B7AX3NM","components":"STEERING,WHEELS,UNKNOWN OR OTHER","summary":"I purchased this vehicle in June 2022 VW of Orlando North Florida. I had issues with salesperson [XXX] as he caught himself in lies. Anyway, my vehicle has 5,000 miles I keep in excellent condition  I was going to detail and add some wheel options when I observed all 4 tires on this vehicle do not match. 3 are scorpions and 1 is Pirelli.  Which means unbeknownst to me I\u2019ve been driving this new Tiguan and suv with different tires. I was always aware especially vehicles awd should be fitted with the same tires. This is a violation, a safety hazard. I contacted VW of America, Vw Orlando and others I will take this incident complaint all the way to the President if I have to  When I purchased this vehicle I was charged for ventilated front seats which was included in the car cost. A disclaimer read they are not installed even though there are buttons. The took off $200 I\u2019m not a mathematician but a 2,000 option not connected with a $200 credit appears they made 1800 extra off me. I want this investigated, as a former law officer I know this is illegal and a very bad safety issue especially regarding the mismatched tires  [XXX].  It appears this dealership is selling cars with dangerous tires what else did they cheat on. Thank you  INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11512846,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/20/2022","dateComplaintFiled":"03/20/2023","vin":"3VV8B7AX5NM","components":"ENGINE,FUEL/PROPULSION SYSTEM","summary":"When the car engine is cold, upon first acceleration, the car hesitates badly and has the tendency to lunge forward. It feels like it may stall. When I say cold, I mean when the engine has cooled down. This does not have to do with outside temperature. It happens when it's warm outside as well and the engine has cooled down. This issue appeared when I first took ownership of the vehicle in July of 2022.  This poses a serious injury risk when making turns with oncoming traffic. It hesitates to the point that oncoming traffic may hit my vehicle if there isn't enough room for them to stop in time.  The vehicle was inspected by the dealer and they were able to recreate the issue. Unfortunately, they said this is a known issue and they can't do anything about it. Diagnostics did not report any failure codes and the car computer firmware is up to date.  I am fearful for my life and whoever is in my vehicle. Please look into this issue. I've done some research and found other VW Tiguan owners who are experiencing the same hesitation and were told by the dealer as well that they can't fix the problem.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11512158,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/15/2023","dateComplaintFiled":"03/16/2023","vin":"3VV4B7AX0NM","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"While driving, the speakers suddenly started blaring a persistent noise at full volume. It nearly caused me to run the car off the road. I had to cover my ears while trying to find a place to safely pull the car off the road all while trying to plug my ears. Turning off the radio didn't stop the noise. Turning off the car and opening the door didn't stop the noise either. The noise finally stopped after the car had been sitting turned off for about a minute. My ears were ringing when I got out of the car. All in all, an extremely unsafe situation in the middle of the highway. Searching online later, I came across forum posts of other drivers with the same car experiencing the same issue.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11511072,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/09/2023","dateComplaintFiled":"03/09/2023","vin":"3VVCB7AX5NM","components":"ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE","summary":"At 13k miles the vehicle started saying travel assistant is unavailable and constantly beeping. I went in the VW Camelback to get it fix they had to order a part I bought it back today March 9th 2023 to get fixed had car all day they said it was steering module which they replace car still under warranty. As soon as I drove away the car popped up travel assist not working again and the car keep slamming in the brakes will driving. Taking it back to the shop yet again.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11510334,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/06/2023","dateComplaintFiled":"03/06/2023","vin":"3VV2B7AX6NM","components":"ENGINE","summary":"The car will not accelerate when cold, after it falls on it's nose when trying to accelerate, it then surges ahead. After the first few accelerations, it is fine. It is especially dangerous when we try to pull out of our home onto the busy street where we live. This has been an issue sine we bought the car and it seems to get worse with time. The dealer has tried to correct this problem with no success. The first time they said the could not duplicate he problem, the second time they said they adjusted the transmission, that made it worse.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11510261,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/05/2023","dateComplaintFiled":"03/05/2023","vin":"3VVCB7AX1NM","components":"POWER TRAIN","summary":"Tiguan hesitates/bogs down while accelerating when cold - particularly while turning. Also noticed non-responsive acceleration with a warm engine while turning left across traffic several times. Unnerving behavior -- as it doesn't happen with any predictable frequency.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11509992,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2022","dateComplaintFiled":"03/03/2023","vin":"3VV3B7AX9NM","components":"UNKNOWN OR OTHER","summary":"UNKNOWN component/system.  After starting the car and placing it in drive/ pressing down on the accelerator, there seems to be a problem with the car as it feels as if the car is hesitating or lurching forward. The problem will usually only persist for a mile or two before going away. It almost always happens when cold started, but has also occurred when am starting the car again after having driven it for some time.   It is dangerous because if I turn into a lane or cross traffic and this incident occurs, it may result in an accident.   No, it has not been confirmed by the dealer that I am aware of.   I have brought the vehicle in twice to VW and have been told it is a \"cruise control\" system issue the first time. And the second time told that I should just \"let the car warm up\" and there were no issues detected.   There are absolutely no warning lights or other warning systems that appeared when the problem first started. The problem started about 2 months after I purchased the car and has continued since then.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11509382,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/23/2022","dateComplaintFiled":"02/27/2023","vin":"3VVCB7AX0NM","components":"STEERING,LANE DEPARTURE","summary":"Unknown","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11509411,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/27/2022","dateComplaintFiled":"02/27/2023","vin":"3VV1B7AX3NM","components":"VISIBILITY/WIPER","summary":"Windshield cracked from the driver side A pillar towards rear view mirror. The crack was about 18\u201d in length and happened while parked at work. Windshield was facing the sun in the afternoon. The crack did cause a safety concern and was breaking federal and state DOT laws.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11509113,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/25/2022","dateComplaintFiled":"02/25/2023","vin":"3VV2B7AX4NM","components":"POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM","summary":"The vehicle hesitates and then jerks forward when accelerating from a stop. This symptom is more apparent when the vehicle is cold before it has warmed up. The car is available for inspection if requested. It put my safety and the safety of others at risk because the acceleration is unpredictable. This danger is apparent when trying to slowly pull through a crowded parking lot and the car accelerates abruptly or when you\u2019re pulling into traffic and the car hesitates in front of oncoming cars. The dealers service department has said they are unable to reproduce the symptoms or they say it is a normal trait for that car. The vehicle has not been inspected by the manufacturer, police, or insurance representative. There is no warning lamp or indicators of system failures for this issue. This issue first appeared approximately 500 miles into ownership.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11508357,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/16/2023","dateComplaintFiled":"02/21/2023","vin":"3VV3B7AX3NM","components":"ENGINE","summary":"The contact owns a 2022 Volkswagen Tiguan. The contact stated that while driving at an undisclosed speed, the EPC warning light illuminated. Additionally, the vehicle was consuming an excessive amount of engine oil. The vehicle was towed to the dealer however, the mechanic was unable to duplicate the failure. The manufacturer was made aware of the failure. The failure mileage was approximately 16,000.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11507438,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/15/2023","dateComplaintFiled":"02/15/2023","vin":"3VV4B7AXXNM","components":"UNKNOWN OR OTHER,ENGINE","summary":"When backing up the rear camera is on to see behind, when shifting into drive and headed forward the camera is still in the reverse mode and NOT showing the front of the car but still showing the rear view. Dealership said you have to push the camera button to get the front view after shifting to drive. This is crazy.  And when the engine  is cold it hesitates when accelerating until the engine warms up.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11506540,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/12/2022","dateComplaintFiled":"02/10/2023","vin":"3VV4B7AX6NM","components":"POWER TRAIN,VISIBILITY/WIPER,FORWARD COLLISION AVOIDANCE","summary":"1-Most importantly, while driving my vehicle on 4 separate occasions I am alerted of possible impact or close vehicle and the car hard brakes by itself on 2 of theses malfunctions I was almost rear ended. 2- I was sitting in my vehicle on a phone call in my buildings garage and my windshield just cracked out of nowhere. Nothing hit my vehicle and a crack just started rising from the bottom of the Left drivers side straight across the center of my windshield . 3- on several occasions while driving my radio/gps display just blacked out and I had to reset it in order to get it back on. 4- my front suspension sounds like is is going to fall out of the car when I hit the smallest of bumps, it almost sounds like it was installed and never tightened up.  5- when it rains or snows the sensors on the vehicle start bugging out and alerting me of multiple hazards when in fact there is nothing near me. This issue may be related to the earlier mentioned statement #1 This could be a scary thing for some people.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11505624,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/01/2022","dateComplaintFiled":"02/05/2023","vin":"3VV4B7AX0NM","components":"STEERING,LANE DEPARTURE","summary":"My vehicle has been to the dealer multiple times for a well-known and common error: Travel Assist Unavailable.  My dealer is saying that the steering wheel needs to be replaced, but the parts are 200+ on back order with no update on when they will come in.  This is a major design flaw with this vehicle.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11505342,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/03/2023","dateComplaintFiled":"02/03/2023","vin":"3VV2B7AX5NM","components":"POWER TRAIN,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM","summary":"Since new (1/12/2022) the vehicle looses power when shifting between 1st and 2nd and/or 2nd and 3rd. This has been to the dealer several times and they always claim they can not duplicate the issue as it tends to be intermediate. I had to go to the dealer, drive the vehicle with the service manager and show him exactly what it does. I did that 3 weeks after the car was left with the dealer, this latest time, which it is currently still at the dealer for over a month now.  Now they are telling me that this is how the transmission works and there is nothing they can do.  This is dangerous! You don't know when it is going to happen and it doesn't matter if the car is warm or cold. You don't know, when pulling into traffic, if the vehicle is going to accelerate or not.  Volkswagen claiming this is a normal function is a complete lie. They can't explain why it only happens randomly, but will just say it's \"normal\".  It's unsafe and they need to do a nationwide recall and provide everyone who has an unsafe vehicle, a vehicle to drive until they are able to provide us with a vehicle that isn't dangerous to drive.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11504568,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/03/2023","dateComplaintFiled":"01/30/2023","vin":"3VV4B7AX7NM","components":"STEERING,ELECTRICAL SYSTEM,LANE DEPARTURE","summary":"While driving the vehicle, frequent faults stating \"travel assist is currently not available\" display on the instrument cluster, along with a warning light. During this time, the travel assist features can not be used. The error occurs randomly, and can happen multiple times back to back - it is not uncommon for the car's warning sound to alarm 10 or more times in a 20 minute drive. Scans of the vehicles's modules show multiple communication errors stemming back to the \"Control Module for Steering Wheel Touch Detention\".   After taking the car to the dealership for an official diagnosis, it was determined that the steering wheel is indeed faulty and must be replaced.  The car had just under 6000 miles prior to being brought to the dealership for diagnosis.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11503639,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/24/2023","dateComplaintFiled":"01/25/2023","vin":"3VV2B7AX7NM","components":"POWER TRAIN,VEHICLE SPEED CONTROL","summary":"Acceleration and shifting at low speeds (below 25mph) is unpredictable. The car will hesitate and then lurch forward in an unpredictable way when reversing up a slope and when starting from a stop, particularly on a hill.  The unpredictable nature of the issue, and the tendency of the vehicle to lag and then surge creates a significant safety concern.   We took the car to the VW dealer we purchased it from for service. They confirmed there is a problem, and said they have received other complaints. They reset some settings, this did not correct the problem. Since then we have experienced a clunking noise sometimes when the car is shifting gears at low speeds.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11502028,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/16/2023","dateComplaintFiled":"01/16/2023","vin":"3VV8B7AX6NM","components":"WHEELS","summary":"Tire pressure sensor seems to consistently read low tire pressure every month or so, adjust tire pressures and problem keeps happening. A month ago, I had a tire explode and I\u2019m not sure if it was related to a faulty tire or from my improper tire gauge constantly giving me troubles. Bought the car in September 2022, and have replaced 2 Pirelli tires since. Now again my tire pressure is reading low in all my tires and the last time they fixed it was 12/23/22, hasn\u2019t even been a month. I see they have had recalls on prior vehicles due to tire pressure loss detection issues. I have 4000 miles on my car.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11500512,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/30/2022","dateComplaintFiled":"01/06/2023","vin":"3VV4B7AX2NM","components":"POWER TRAIN,FUEL/PROPULSION SYSTEM","summary":"Our new vehicle has intermittent acceleration hesitation issues since the day it was delivered to us at the end of August 2022.  \u2022We purchased the vehicle on 8/26/2022 \u2022Went into Service at the Dealership on 10/5/2022 for \u201csluggish acceleration\u201d issues (3-5 days) \u2022Went back into Service on 10/31/2022 for \u201csluggish acceleration\u201d issues (37 days) \u2022Went back into Service for \u201csluggish acceleration\u201d issues as of 12/20/2022 (21 days & counting) \u2022Out of the 120 days of ownership, our new vehicle has been in Service for sluggish acceleration issues 53% of the time  To date, the VW Dealership's Service Center has been unable to reproduce the sluggish acceleration issues; however, it definitely occurs when we drive it - and it is a safety concern.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11500169,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/16/2022","dateComplaintFiled":"01/04/2023","vin":"3VV2B7AX6NM","components":"ELECTRICAL SYSTEM","summary":"Infotainment system fails to come on when car is first started. Depending on the outside temperature, it can take 30+ minutes for the system to start. The lower the temperature, the longer it takes. This means that when the car is used for local errands, the system might never come on in cold weather. Therefore there is no backup camera available for maneuvering in a car that has poor rear visability.  The dealer, (Tracey Volkswagon, Hyannis, MA) took it for a day and said it worked fine for them.  The day they had it was not cold.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11499463,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/24/2022","dateComplaintFiled":"12/29/2022","vin":"3VV1B7AX2NM","components":"ENGINE,FUEL/PROPULSION SYSTEM","summary":"When I leave somewhere it will \u201cstall\u201d very noticeably when giving it gas, to the point it won\u2019t accelerate and feels like it\u2019s not getting fuel for a second or two. It typically does it once and then drives normally. This happens almost daily and has done this since the car was bought new a few months ago. I have experienced this when pulling into traffic and the car not accelerating to get me up to a safe speed. It has not been inspected by a dealer at this time but several other owners of 2022 Tiguans are reporting the same issue. No warning lights are on or come on when the vehicle does this","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11496004,"manufacturer":"Volkswagen Group of America, Inc.","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"12/04/2022","dateComplaintFiled":"12/05/2022","vin":"3VV8B7AX1NM","components":"AIR BAGS","summary":"Driver fell asleep and vehicle want off the road into a ditch that led to a stone wall protecting a culvert. Vehicle hit the stone wall and was launched into the air across the driveway where it came to a rest on its right side. I estimate that the vehicle left the highway at 45 mph (the cruise control setting) and hit the stone wall at approximately 25-30 mph. During this violent event all airbags deployed EXCEPT DRIVER'S AIRBAG located in the center of the steering wheel. I have a severely bruised and very painful sternum as a result.  All systems were normal with no indication of a safety system fault.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11495414,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/29/2022","dateComplaintFiled":"11/30/2022","vin":"3VV0B7AX7NM","components":"UNKNOWN OR OTHER","summary":"During stops the start/stop system has failed to re-engage. This has resulted in the driver having to shift the vehicle into park and re-start the engine while in traffic. Obviously being stalled in traffic elevates the risk of being rear-ended","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11493942,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/10/2022","dateComplaintFiled":"11/17/2022","vin":"3VVCB7AX7NM","components":"ENGINE,FUEL/PROPULSION SYSTEM","summary":"I purchased a VW 2022 Tiguan I reported the acceleration  issue to the sales person at Norm Reeves VW Englewood fl. and I was told the acceleration issue would work it self out because of low fuel and air was in the fuel line.  I brought the car in for a service check with under 350 mile on the vehicle. I was told the issue can't be duplicated. and nothing was wrong with the car. The second service appointment for the same issue was approx  1100 miles later now the acceleration issue was more severe. The car now sometimes goes non responsive when making a turn left or right coasting into the turn and then you try to accelerate and the gas pedal does down and nothing happens then suddenly the turbo kicks and takes off  and it's a very frightening and dangerous situation . This issue is an accident waiting to happen.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11491540,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/27/2022","dateComplaintFiled":"10/30/2022","vin":"3VV2B7AX6NM","components":"VISIBILITY/WIPER","summary":"Windshield cracked while stationary no impact. Glass is unavailable to replace due to demand as dealer states this model is having multiple failures of windshield.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11490433,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/21/2022","dateComplaintFiled":"10/22/2022","vin":"3VV2B7AX9NM","components":"EXTERIOR LIGHTING,BACK OVER PREVENTION","summary":"INSTRUMENT CLUSTER AND INFOTAINMENT DISPLAY WERE BLACKED OUT IN DAY TIME FROM START UP AND FOR DURATION OF DRIVE  APROXIMATE 2 HOURS. RESTARTING HAD NO EFFECT, TURNING LIGHTS ON AND OFF HAD NO EFFECT ON DASH DISPLAY. BRIGHTNESS OF DISPLAY IS CONTROLLED THROUGH INFOTAINMENT DISPLAY WHICH WAS NOT VISIBLE. AFTER 20 MINUTE SHUTDOWN AND RESTART DISPLAY WAS NORMAL AGAIN. CHECKING DISPLAY BRIGHTNESS SETTING, IT WAS NORMAL. i RESET IT TO VERY HIGH. 1 HR LATER WHILE DRIVING DISPLAY DIMMED AND BRIGHTENED REPEATEDLY OVER 5 MINUTE DURATION, THEN WENT DARK AGAIN FOR DURATION OF DRIVE, BUT DUE TO RESET OF BRIGHTNESS I COULD DIMMLY SEE SPEEDOMETER READING. PERHAPS IF I HAD A BLANKET TO COVER DISPLAY WHEN IT FIRST STARTED IT MAY HAVE BEEN VISIBLE BUT JUST EXTREMELY DIM. DURING THIS CONDITION BACKUP CAMERA DISPLAY ALSO BLACK.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11486141,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/23/2022","dateComplaintFiled":"09/23/2022","vin":"3VV4B7AX3NM","components":"ENGINE","summary":"I recently purchased my 2022 VW Tiguan new and have a problem with it having a bad hesitation at acceleration. This happens every time at a cold start, as well as at a warm start if it it sat for a few minutes after turning off. It has a terrible lag and bucking, at which point I have to accelerate hard to get it to go forward. This is a brand new car so should not be having these issues. I had our VW service department look at it in Twin Falls Idaho and was told they couldn't find anything.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11486145,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/22/2022","dateComplaintFiled":"09/23/2022","vin":"3vv8b7ax8nm","components":"UNKNOWN OR OTHER","summary":"I\u2019ve had this car for 2 months. It\u2019s brand new. On 4 separate occasions in 2 days, I reached a red light and came to a stop. When the light turned green and I attempted to accelerate, the acceleration was no longer working. There were several vehicles behind me each time this happened and they were stopped waiting for me to move. I had to turn the vehicle off and on again before it would work. Also right before this happened the infotainment system was blacking out.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11485023,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/18/2022","dateComplaintFiled":"09/18/2022","vin":"3vv2b7ax8nm","components":"POWER TRAIN","summary":"Especially when the car is first started in the morning, the car will hesitate when pressing the gas pedal. It has happened when pulling into traffic, causing me to over accelarate to make up for the hesitation. Took to dealer and tech confirmed my observations but noted there are no error codes on the transmission.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11484817,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/27/2022","dateComplaintFiled":"09/16/2022","vin":"3vv2b7ax8nm","components":"ELECTRICAL SYSTEM,ENGINE,FORWARD COLLISION AVOIDANCE","summary":"I took possession of this vehicle on 7/08/2022 and have had multiple problems with the infotainment ctr, cruise control, homelink, wireless charging pad, etc. However the most serious problem occurred on 08/27 when while sitting at a stop light on a downward hill ( I was the front car with a line of vehicles behind me ) while attempting a left turn I accelerated to realize that the car had turned off and I was coasting into the middle of a busy intersection with no way to stop as cars behind me were attempting to turn left also. I attempted to coast off the side of road and out of the intersection as cars were flying around my vehicle, honking their horns and trying to avoid a collision with me. I had a passenger in the car, we were both terrified. The car was still in Drive and a warning message appeared that the vehicle must be manually restarted. The cross traffic started to drive through the intersection as I now had put the vehicle in park and restart and get the car out of the intersection and into a safe place. The day prior ( 08/26 ) the car had also shut down on me as I was pulled off the side of the road and attempted a left turn into a driveway ( while working on my job ). I went directly to my dealership and was told they would get me an appt the following week, however the same problem occurred the next day ( 08/27 ) which almost resulted in a crash. I was told by the dealership that it is a Start/Stop issue, that VW is aware of the problem however there is no fix at this time. I no longer feel safe driving this car. The problem has been reported to VW and a case has been opened. The dealership has had my car for 27 days as of today. They state that they have not been able to duplicate the issue.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11484451,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/10/2022","dateComplaintFiled":"09/14/2022","vin":"3vv4b7ax5nm","components":"POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM","summary":"Vehicle regularly, stutters or hesitates strongly upon cold start. Throttle response under light to moderate acceleration results in hesitation or bucking. Situation starts to disappear after warm up. Always after sitting for extended periods of time or upon first started the day.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11484236,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2022","dateComplaintFiled":"09/13/2022","vin":"3VV2B7AX3NM","components":"UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE","summary":"I want to make you aware of a situation that I experienced with my daughters new 2022 Tiguan VIN [XXX].  We were driving in very windy conditions with light rain. I lost temporary control of the vehicle. There did not seem to be enough water for hydroplaning although that's what it felt like.  This SUV was very difficult to regain control of despite only going 60 mph when the loss of control occurred. I am an experienced driver that spent most of my career in sales. I drive a lot in the worst of conditions and traffic. I could barley keep this vehicle on the road. That night on the news we saw a report of a meteorologist student that was killed due to an accident caused by hydroplaning.  Guess what type of vehicle, VW Tiguan.  Not feeling it was a safe vehicle for our daughter to continue to drive, we traded it in.  We received a recall notice from VW. A broken rear suspension knuckle can cause a loss of stability, increasing the risk of a crash. This could very well be what occurred. Or possibly the auto braking system kicked in without cause. The torch during braking was strong enough to make everyone in the car sore for a few days. Thankfully we did not hit any other vehicles on the road around us. We went back to the VW dealership where we purchased the vehicle from to trade in or sell back the vehicle. We suffered a great financial loss for trading in this new vehicle to Subaru. Well worth it for to protect the safety of our daughter.  The issues with the Tiguan's' needs to be looked into closely because on a busy highway at 60mph if my daughter would have been driving the outcome I believe would have been much worse. Very scary!  INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11484149,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/22/2022","dateComplaintFiled":"09/12/2022","vin":"3VV2B7AX9NM","components":"VISIBILITY/WIPER","summary":"The windshield on my 2022 Tiguan randomly cracked one day with no points of impact along the crackIt's about three and a half feet long it takes up about 85% of the windshield. It really affects my visibility as it makes the lines on the road appear in two different places on either side of the crack. After contacting insurance and getting an appointment to get the glass replaced I was told by several windshield repair shops including Safelite and the VW dealership that the part is on National back order indefinitely and they cannot provide a replacement part at this time.  I am not the only one this has happened to I will provide links to other accounts of the same thing happening on the same car.   https://globalnews.ca/news/9061769/alberta-volkswagen-driver-unsafe-vehicle/ https://www.mytiguan.com/threads/cracked-windshield-frustration.54677/  The car is not safe to drive due to the lack of visibility on the road as well as the compromise structural Integrity in case of a front-end Collision. I have contacted Volkswagen of America with no success as they have told me to wait for the part there's nothing they can do. I live in California and it is illegal to drive with a cracked windshield especially one that is as cracked as mine. I feel as though I'm paying high payments for a vehicle I cannot drive and feel as if I have been robbed. Please help.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11483714,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/08/2022","dateComplaintFiled":"09/09/2022","vin":"3VV8B7AX4NM","components":"POWER TRAIN,FUEL/PROPULSION SYSTEM","summary":"When cold, after putting in drive, vehicle will feel like it stalls suddenly then \"catches up\" and very quickly accelerates.  This only happens when the engine is cold and has been sitting for 6-8 hours or more.  Concerned about pulling in to traffic especially in the mornings as I live on a busy road.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11483397,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2022","dateComplaintFiled":"09/07/2022","vin":"3VV4B7AXXNM","components":"VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM","summary":"When we drive the car the excelarator pedal does respond to moving the vehicle when in heavy traffic and starting off the response is slow the the vehicle jumps forward this has happened since we bought it please let\u2019s not have another Toyota TPS problem with many people ding before anyone says something.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11481292,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2022","dateComplaintFiled":"08/25/2022","vin":"3VV1B7AX6NM","components":"POWER TRAIN,ELECTRICAL SYSTEM,ENGINE","summary":"After a cold start the car stutters and jerks on start up. The engine rattles and It kangaroos on acceleration while the revs fluctuate between 1000 - 1500 rpm but the car drives as if it were in limp mode causing it not to accelerate. This is a huge safety issue when you are trying to pull out onto a main street which causes others to break to avoid an accident. I\u2019ve taken it into three different Volkswagen dealerships a total of 8 times but due to the car not having a dashboard light on or an error code they immediately told me the car was fine and there\u2019s nothing they can do being they can\u2019t replicate the issue. The second issue is when I\u2019m at a stop light or stop sign and upon releasing the brake pedal the car engine doesn\u2019t kick back on and restart. It starts rolling backward and I\u2019ve almost hit people. I get an error message on the dash telling me to manually restart the car. I have to put my foot on the brake put the car into park press the stop-start button to completely turn the car off and then re-press it to turn the engine back on all while sitting at a green light with a row of cars behind me honking. As of recently, the car doesn't have to be at a complete stop to suddenly shut off now it's happening while the car is moving and struggles to start back up.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11480419,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/03/2022","dateComplaintFiled":"08/21/2022","vin":"3VV2B7AX6NM","components":"ENGINE","summary":"The car stumbles when cold, it will not accelerate. It does this for the first mile or two. Then it is OK. This has been happening for several months. The dealer says they hooked it up to their computer and can find no faults. It is very scary when trying to pull out into traffic or make a left turn into another street.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11477160,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/29/2022","dateComplaintFiled":"08/02/2022","vin":"3VV3B7AXXNM","components":"SEAT BELTS","summary":"Seven months after I purchased this vehicle as new the driver side rear seatbelt buckle is not working which is preventing that passenger to put the seatbelt on, it keeps coming out. I called the local Dealership, FIndley Henderson Volkwagen, and the earliest appointment is a week from today, which means I can't have anyone sitting there. Any car after seven months shouldn't have this kind of safety problem. maybe it's a design issue.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11477165,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2022","dateComplaintFiled":"08/02/2022","vin":"3vv3b7axxnm","components":"VISIBILITY/WIPER","summary":"On 07/01/2022 while driving on a highway a rock hit my windshield at one inch from passenger side middle of the windshield which resulted in a star like chip plus a long crack that kept getting longer by the day. Currently that crack is three quarters of the windshield, I tried to fix it by a repair kit without success, took it to Safelight Auto Glass they said it can't be repaired and needed a new windshield which ONLY a dealer can carry since it's the car is a new design for 2022. I called my local dealer, Findley Henderson Volkswagen, I was informed it will take at least 8 weeks for them to get one with a cost of $1,200. It's unacceptable to drive around with a cracked windshield for more than two months due to lack of this safety part.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11475969,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/29/2022","dateComplaintFiled":"07/26/2022","vin":"3VV8B7AX1NM","components":"UNKNOWN OR OTHER","summary":"The control panel for the sunroof, dome lights etc., suddenly fell down due to a failure of the plastic from the vehicle being parked in the sun.  I almost lost control of the vehicle because of the item suddenly falling down and distracting me.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11473535,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/12/2022","dateComplaintFiled":"07/12/2022","vin":"3VV1b7ax3nm","components":"ENGINE","summary":"Vehicle jerks and bucks under acceleration when cold started and when moving from a stop light or sign.  Hesitates when pulling out like it's attempting to locate a gear and throttle is unresponsive at first, then kicks in suddenly.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11469950,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/13/2022","dateComplaintFiled":"06/19/2022","vin":"3VV2B7AX2NM","components":"FORWARD COLLISION AVOIDANCE","summary":"Frontal collision warning activated on it's own for no reason resulting in a very unsafe condition apart from it being frightening.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11467650,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/25/2022","dateComplaintFiled":"06/05/2022","vin":"3VV2B7AX0NM","components":"SERVICE BRAKES","summary":"I leased a 2022 Volkswagen Tiguan from Brooklyn Volkswagen on May 24, 2022, within 48 hours I experienced a strong vibration upon braking. Most noticeable at speeds higher than 25mph. On May 31, 2022 I returned the car to the Brooklyn Volkswagen Service Center for inspection. It had been determined by my service advisor that the brakes and brake pads would need to be replaced and a multi-point inspection was ordered. The most important safety feature was faulty on my brand new car. As of today, June 5, 2022, the work has not been completed on my vehicle.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11465831,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/19/2022","dateComplaintFiled":"05/23/2022","vin":"3VV4B7AX7NM","components":"ELECTRICAL SYSTEM","summary":"Infotainment system fails to start or reboots randomly rendering the rear camera not functional. VW dealership identified the problem as the bad computer module and failed to repair it citing part unavailability. Main problem is the lack of rear camera when the infotainment screen is not working which is really a crucial safety feature when backing out of spaces and parking.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11464817,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/10/2021","dateComplaintFiled":"05/16/2022","vin":"3vv2b7ax7nm","components":"VEHICLE SPEED CONTROL","summary":"- Acceleration hesitates from a stop. - If making a left turn or cross traffic turn, when vehicle hesitates it can cause a collision.  - Have an appointment 5/20/22 (however VW forums have others reporting the same experience.) - No - No  This have been an issue since purchase. From 10miles to the now 3200miles.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11459051,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/30/2022","dateComplaintFiled":"03/31/2022","vin":"3VV4B7AX7NM","components":"ELECTRICAL SYSTEM,BACK OVER PREVENTION","summary":"The infotainment system does not turn on on most occasions even after trying to reset it by long pressing the power button. Sometimes it takes about 15 minutes or so for the infotainment system to turn on. There is no way one can see the rear of the car without the rear camera feed on the infotainment screen. This is a serious safety issue. This problem has persisted even after the over the air software update. Also, this issue seems to be a widespread issue with multiple people complaining about this on many online forums.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11458615,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/28/2022","dateComplaintFiled":"03/28/2022","vin":"3VV2B7AX0NM","components":"LATCHES/LOCKS/LINKAGES","summary":"2022 VOLKSWAGEN TIGUAN. CONSUMER WRITES IN REGARDS TO SAFETY CONCERNS WITH THE AUTO UNLOCK FEATURE ON VEHICLE.  THE CONSUMER STATED ALL 4 DOORS ON THE VEHICLE UNLOCK WHEN THE GEAR WAS SHIFTED TO PARK. THE CONSUMER STATED THE FEATURE COULD BE POTENTIALLY HARMFUL IN SOME SITUATIONS.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11458407,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/22/2022","dateComplaintFiled":"03/26/2022","vin":"3VV3B7AX0NM","components":"ELECTRICAL SYSTEM,BACK OVER PREVENTION","summary":"The component that failed is the \"Infotainment\" system that controls the reverse camera, the hands free phone and other controls such as tire pressure warnings, etc., within the vehicle. The 2022 vehicle had 4000 miles on it and was in our possession for three months. It puts the safety of others at risk because the vehicle is very difficult to see out of manually to reverse and the camera is necessary for this vehicle for safety. This problem has been reported to Volkswagen and a case has been opened. The dealer has been notified and we are awaiting the part replacement and it has been over a month since it was reported and it is still not repaired. The day prior to the infotainment system going black we downloaded an update and installed it in our vehicle.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11454875,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2022","dateComplaintFiled":"03/02/2022","vin":"1v2rr2ca5mc","components":"ELECTRICAL SYSTEM,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"While driving car gives error messages: Driver door contact switch, then drivers window and drivers side passengers window rolls down 2 inches.  With in a few seconds get Error Start/Stop, and a few seconds later Fault: Electronic parking brake.  When I slowed to a stop the parking break engaged and stopped the vehicle.  The only way to move the vehicle is to turn off and restart.   Upon restart you can disingage the parking break and move the vehicle from the roadway.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11454949,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/15/2022","dateComplaintFiled":"03/02/2022","vin":"3vv4b7ax8nm","components":"POWER TRAIN,ELECTRICAL SYSTEM","summary":"Radio rarely has volume. Engine acceleration at breaking. Shifting erratic.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11449647,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/20/2022","dateComplaintFiled":"01/31/2022","vin":"3VV2B7AX9NM","components":"ELECTRICAL SYSTEM,BACK OVER PREVENTION","summary":"The Infocenter system does not boot and prevents any rear camera or rear alerts to pop up while backing up.  System can take 10 minutes to finally boot after starting car and in that time no stereo, backup camera or vehicle monitoring is available. System has been reprogrammed and display unit replaced with no change in symptoms. Dealership verified issues and has been identified on numerous 2022 Volkswagen Tiguans. Issue has been present since vehicle delivery with at least 3 trips to dealership to resolve issue.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11449330,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/28/2022","dateComplaintFiled":"01/28/2022","vin":"3vv4b7ax9nm","components":"POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM","summary":"Sudden Acceleration Issue. Leaving a parking lot at low acceleration my 2022 VW Tiguan SEL R-line suddenly accelerated. I was able to stomp on the brake pedal to remedy the situation. This happened twice in a 12 hour period. I have not yet taken it to the dealer as this is a rare incident at this time. All seemed like normal operation at the time the issue happened.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11449162,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/20/2022","dateComplaintFiled":"01/27/2022","vin":"3VV3B7AX8NM","components":"UNKNOWN OR OTHER","summary":"I was driving to work and my sunroof/moonroof (panoramic) exploded. The only explanation that sounds remotely logical is spontaneous combustion; I don\u2019t know how else to describe it. I was on my way to work, about to get on the interstate and all of a sudden I hear this loud \u201cpow\u201d sound. My immediate though was that I had been shot at. I looked around at my windows, didn\u2019t see anything, I looked up and noticed my sunroof was completely shattered with a crack in the middle where it appeared to be buckling upward. I took pictures from my drivers seat before proceeding; I had glass shards in my hair and all over my arms and back, causing small cuts on me. I was technically fine but the glass could\u2019ve gone in my eyes or larger pieces could have caused major wounds.  I called the dealership and was told to drive straight there, So I did. The glass in the middle where it was buckling started to fly off as I was driving. When I got there, they told me they had to obtain authorization before they could touch it. Initially they told me I could wait until the authorization was received. 3 hours later, they said it was going to take longer than expected but I would hear something in 24 hours. They refused to provide me with a loaner or pay for a rental car for me. I called to check the status numerous times and was told \u201cit\u2019s still pending.\u201d I received a call FIVE days later telling me that it was denied and I would have to use my personal auto insurance. I attempted to call Volkswagen of America and they were extremely rude and basically told me whatever the dealer said goes. I filed a claim with my insurance, she knew exactly what happened just by the description of my sunroof immediately after it happened. This is a HUGE safety issue that needs to be addressed.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11446237,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/04/2022","dateComplaintFiled":"01/04/2022","vin":"3VV3B7AX7NM","components":"VISIBILITY","summary":"The contact owns a 2022 Volkswagen Tiguan. The contact stated while driving approximately 70 MPH, the sunroof exploded without impact. The contact stated that shattered glass fell inside the cabin of the vehicle. The vehicle was taken to a local dealer but was not yet repaired. The manufacturer was informed of the failure. The failure mileage was approximately 624.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11442320,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/01/2021","dateComplaintFiled":"12/01/2021","vin":"3VV4B7AX6NM","components":"POWER TRAIN,ELECTRICAL SYSTEM","summary":"My wife was driving our new 2022 VW Tiguan SEL. First incident was yesterday in which there was no audio from the car (radio, phone or otherwise). Second incident today, infotainment screen was blank (black) when put into reverse and no audio. After a little bit of driving the infotainment seemed to reset. During this drive, my wife reached a red light and came to a stop. When the light turned green and my wife attempted to accelerate, the acceleration was no longer working. There were several vehicles behind her that were stopped waiting for her to move. She had to turn the vehicle off and on again before it would work. At this point the infotainment and audio started working again too. I'm reporting this just as I received the information from my wife and will also report to VW. I have not had it inspected by the manufacturer or any other entity yet.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]}]}