{"count":43,"message":"Results returned successfully","results":[{"odiNumber":11753402,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/23/2026","dateComplaintFiled":"07/29/2026","vin":"3VVHR7RM2sM","components":"FUEL/PROPULSION SYSTEM","summary":"Dash light came. I took VW to Dothan ,Al Dealer and service stated it was fuel sensor faulty and had to order one. Meanwhile I was driving 70 mph in heavy traffic and vehicle lost power having barely avoided sccident. Took vehicle in and had sensor replaced and when I went back to pick up VW it was dead and had to be put back in . This was 3 rd trip to dealer in 2 weeks. garage. No loaner was offered approved . This vehicle is dangerous to drive","products":[{"type":"Vehicle","productYear":"2025","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11753497,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/11/2025","dateComplaintFiled":"07/29/2026","vin":"3VVBR7RM3SM","components":"ELECTRICAL SYSTEM,BACK OVER PREVENTION,FORWARD COLLISION AVOIDANCE","summary":"This car has several issues and I could only select a few.   Electrical: the infotainment system disconnects from Wireless car play at random when you drive the vehicle. It then returns a Wifi error on screen and you cannot use car play any longer on both android and iOS. Additionally, the electronic system will reboot when the car is in use. In my case, it always happens on the freeway when driving 75 MPH. The entire car dash is electronic, no buttons. So when this happens, you lose all safety features, have no idea what speed your driving, can't use the radio, navigation, air conditioning, etc. Most importantly, this is a deadly error WV knew about but sold the car anyways. The dealer and WV North America says this is a problem between the infotainment system manufacture and T-Mobile cell towers. There is no fix for it. So what are consumers to do? I paid cash for a product, the product does not work, the manufactuer cannot fix it. Normally when this happens the company either 1) fixes the problem for free or B) lets you return the product. VW says I can't do either.   Backup Cam - the camera is cheap, blurry and picks up nonexistent items and slams on the breaks everytime I back down my driveway. Not a human, animal or event a tree limb blowing in the wind. However, when a car is behind you, the backup cam will let you back into the car. Again, this is a \"Software\" issue and the dealer cannot fix it.   Forward collision Warning, Adaptive Cruise Control, Blind Spot Warning, Lane Departure Warning and Lane Keeping Assistance only work intermittently. I'd say about 30% of the time I drive the car, it just dings at me while my dashboard lights up and says all these features failed. VW has no record of it in the cars \"error log\" so I had to set up a camera in my car to prove them wrong. Once they saw it, they said they don't know a fix. Maybe they can swap out the infotainment system / software, but that requires several layers of approval first.","products":[{"type":"Vehicle","productYear":"2025","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11752371,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/07/2026","dateComplaintFiled":"07/23/2026","vin":"3VVFR7RM1SM","components":"ELECTRICAL SYSTEM,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"My vehicle is experiencing a severe safety hazard where the emergency braking system suddenly slams on the brakes while driving in traffic, pulling into traffic, or backing up. When this happens, the car unexpectedly shuts off, and no warning lights or error messages appear on the dashboard. This has almost caused an accident multiple times, making the vehicle incredibly dangerous to drive. I previously took it to the dealership, but they told me they could not find an issue and advised me to continue driving it while documenting the dates and times it happens on paper. However, I refuse to continue driving this vehicle and put my children's lives at risk just to collect data.","products":[{"type":"Vehicle","productYear":"2025","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11750999,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/18/2026","dateComplaintFiled":"07/17/2026","vin":"3VVER7RM0SM","components":"FUEL SYSTEM, GASOLINE,ENGINE","summary":"The contact owns a 2025 Volkswagen Tiguan. The contact stated that while driving 30 MPH, the vehicle suddenly stopped. The check engine warning light was illuminated. The message \u201cService Now\u201d was displayed. The vehicle was taken to the local dealer, where it was diagnosed with fuel pressure sensor and fuel system sensor failure. The vehicle was repaired, but the failure reoccurred. The manufacturer was contacted, and a grievance was filed. The failure mileage was approximately 7,500.","products":[{"type":"Vehicle","productYear":"2025","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11750870,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/16/2026","dateComplaintFiled":"07/16/2026","vin":"3VVER7RM5SM","components":"FORWARD COLLISION AVOIDANCE","summary":"My car has 842 miles on it. There have been multiple occasions where it breaks on its own. When I am backing out of my driveway, there is a neighbors tree that is close to the driveway and a small branch causes. The emergency brake to go on in your head to slam into the back of the seat. When making a left hand turn on a 4 lane road with nothing in the road it has break causing you to fly forward. I\u2019ve only had the car for a few months and multiple times it has done this.","products":[{"type":"Vehicle","productYear":"2025","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11749100,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/23/2026","dateComplaintFiled":"07/08/2026","vin":"3VVGR7RM4SM","components":"SUSPENSION,POWER TRAIN,ELECTRICAL SYSTEM","summary":"Since purchasing this new 2025 Volkswagen Tiguan, I have experienced repeated electrical and drivability defects despite multiple repair attempts by an authorized Volkswagen dealership. The vehicle has been out of service approximately 70+ days, including a transmission replacement, a loose ball joint and suspension repairs. Defects include repeated check engine lights, remote start failures, false \"door ajar\" warnings, intermittent warning messages, vibration while driving, and hard shifting. The vehicle also shut off while I was reversing and had to be shifted into Park before it would restart. Before taking the vehicle back, I asked the dealership whether it was safe to drive and did not receive a response. After the vehicle was retrieved from the dealership for the 4th time, several defects recurred within approximately 44 minutes, and the check engine light returned the following night. I believe these recurring defects present a safety risk to me, my passengers, and other motorists.","products":[{"type":"Vehicle","productYear":"2025","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11747365,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/21/2025","dateComplaintFiled":"06/30/2026","vin":"3VVHR7RM3SM","components":"FORWARD COLLISION AVOIDANCE","summary":"The contact owns a 2025 Volkswagen Tiguan. The contact stated that while driving 70 MPH, the vehicle in front of the vehicle took the exit and the vehicle suddenly stopped without a vehicle or object in front of the vehicle. The BRAKE warning light was displayed with an audible alert sounding. The contact stated that the camera software was updated; however, the failure persisted. The dealer was unable to duplicate the failure. The manufacturer was not yet contacted. The failure mileage was approximately 3,620.","products":[{"type":"Vehicle","productYear":"2025","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11746809,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/08/2025","dateComplaintFiled":"06/26/2026","vin":"3VVLR7RM6SM","components":"SEATS","summary":"The front passenger seat heating feature malfunctions. It feels extremely hot, then cuts off. This causes discomfort and creates a safety hazard for passengers.  I've made efforts to work with the VW dealership, but after several delays, the car was returned without a fix.","products":[{"type":"Vehicle","productYear":"2025","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11745619,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/17/2026","dateComplaintFiled":"06/22/2026","vin":"3VVER7RM3SM","components":"UNKNOWN OR OTHER,SERVICE BRAKES","summary":"When I am backing , my card comes to a complete stop, like I hit wall . There is nothing behind my car. It like you ran into a brick wall. This has happened several times","products":[{"type":"Vehicle","productYear":"2025","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11745737,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/20/2025","dateComplaintFiled":"06/22/2026","vin":"3VVLR7RM8SM","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM","summary":"EVAP warning light sporadically displays and the odor of fuel emits from vehicle - both inside and outside. Occured approximately seven times since purchase.   Driver door is not operational, sporadically. Will not respond to key fob, windows will not roll down or up, cannot lock or unlock, and displaying a flashing red light with a loud noise emitting every three seconds. Occured approximately five times since purhcase.   Mirrors will sporadically not fold outwards and remain in a stuck inward position.   Travel assist, side assist, and start / stop has malfunctioned approximately seven times.   Dynamic cornering light malfunction approximately three times.   Vehicle was not configured when purchased. SOS was not operational.","products":[{"type":"Vehicle","productYear":"2025","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11744189,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/16/2025","dateComplaintFiled":"06/15/2026","vin":"3VVBR7RM2SM","components":"AIR BAGS,TIRES","summary":"The contact owns a 2025 Volkswagen Tiguan. The contact received notification of NHTSA Campaign Number: 25V854000 (Air Bags). The vehicle was taken to the dealer on several occasions for the recall repair; however, the contact was informed that the tool needed for the recall repair was unavailable. The manufacturer was notified of the issue, and the contact was informed that it was the vehicle owner\u2019s responsibility to find the tool needed to repair the vehicle. The contact was also instructed to call other dealers in the area to see if the part needed to do the recall repair was available. The contact discovered that the tire label placed on the of the driver\u2019s side door displayed incorrect information. The label indicated that the tires were 17- inch tires; however, the vehicle at the time of purchase was manufactured with 18 inch wheels. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure.","products":[{"type":"Vehicle","productYear":"2025","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11743729,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/11/2026","dateComplaintFiled":"06/12/2026","vin":"","components":"ELECTRICAL SYSTEM,ENGINE","summary":"The contact owns a 2025 Volkswagen Tiguan. The contact stated that while driving approximately 55-60 MPH, the vehicle suddenly became inoperable; the power steering became inoperable, and the brake pedal became difficult to depress. The message \"No Key Fob Detected\" illuminated.  The vehicle was taken to the dealer, but the failure could not be duplicated.  No repairs were performed. The manufacturer was notified of the failure.  The failure mileage was unavailable. The VIN was unavailable.","products":[{"type":"Vehicle","productYear":"2025","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11742427,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/06/2026","dateComplaintFiled":"06/06/2026","vin":"3VVGR7RM9SM","components":"UNKNOWN OR OTHER","summary":"Moonroof spontaneously exploded while driving; shards of glass fell all over me (head, face, arms, back, legs), and throughout the vehicle. Nothing hit my vehicle, no road debris.","products":[{"type":"Vehicle","productYear":"2025","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11742446,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/06/2026","dateComplaintFiled":"06/06/2026","vin":"3vvgr7rm9sm","components":"UNKNOWN OR OTHER","summary":"The moonroof exploded, shattered glass, shards, and glass dust fell all over me (head, face, arms, chest, back, legs) and throughout my car. There was no road debris, nor did anything hit my vehicle to cause the moonroof to shatter.  Temperature outside was mid 70\u2019s, I was driving in a predominately shaded area when the incident happened around 7:50am.","products":[{"type":"Vehicle","productYear":"2025","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11741598,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/02/2026","dateComplaintFiled":"06/02/2026","vin":"3VVMR7RMXSM","components":"STEERING,SUSPENSION,UNKNOWN OR OTHER","summary":"The vehicle is experiencing a persistent and severe manufacturing defect regarding its steering wheel geometry and vehicle alignment. While operating the vehicle under normal driving conditions, the steering wheel alignment is visibly off-center, failing to achieve proper tracking geometry. There is comprehensive photographic and video evidence documenting that the steering wheel and tracking alignment are fundamentally incorrect. To date, this vehicle has been brought to an authorized Volkswagen dealership service department for a total of eleven (11) separate service visits specifically targeting this exact defect. The dealership service department refuses to perform further corrective actions, insisting that the off-center geometry is \"normal and within factory specifications\" after test-driving two other lot vehicles. The dealership has explicitly stated they will not correct this defect without direct corporate intervention. Safety Risk Assessment: The manufacturer and dealership's failure to remedy the off-center steering wheel geometry and tracking alignment presents an ongoing safety hazard. Operating a vehicle with compromised steering geometry introduces unpredictable handling characteristics, accelerated or uneven tire wear, and an elevated risk of sudden component fatigue. The persistent alignment deviation forces the driver to constantly compensate to maintain a straight line of travel, increasing the risk of driver fatigue and unpredicted lane drifting at highway speeds. A vehicle that cannot maintain proper tracking geometry poses a clear and present danger to its occupants and surrounding traffic. Timeline of Events & Notice to Manufacturer: Both the local franchised dealership management and Volkswagen of America corporate regional management have been formally notified of this recurring defect through 11 documented service attempts. Following initial acknowledgments, the Volkswagen corporate regional representative has ceased all communications","products":[{"type":"Vehicle","productYear":"2025","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11738451,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/17/2026","dateComplaintFiled":"05/18/2026","vin":"3VVGR7RM0SM","components":"POWER TRAIN,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL","summary":"The problem occurred immediately after picking my car up from a valet on 5/17/2026 around 9:00pm. The valet had pulled my car up to the front of the Seattle Park \u2018N Fly Valet by Sea-Tac airport. I pulled out onto International Blvd, and within a few seconds, the accelerator pedal became completely unresponsive. I was able to coast the car into the Denny\u2019s parking lot just north of the valet lot (about 0.2 mi north of the valet). Everything else seemed to work just fine, except for the accelerator pedal (brakes worked just fine). I turned off the engine, and when I tried to restart the car, it was turning over but wouldn\u2019t start. I called out someone to jump the battery, but the battery was fine. We then disconnected and reconnected the battery, and this resolved the issue and I was able to restart the car and drive away.  It was dangerous that I was able to pull out onto a road, just to immediately lose any ability to accelerate. I\u2019m lucky there was a nearby parking lot and I didn\u2019t pull into busy traffic.  Something seems to have happened at the valet, that was then triggered as soon as I pulled out onto the road. My guess is they tried to start the car and use the twist shifter in some combination that caused a fault that only triggered once I started to get up to speed. It\u2019s strange because they were able to pull my car up to the front of the lot just fine, and I was able to pull out onto the roadway just fine, but the loss of acceleration only happened once I tried to get it up to speed.","products":[{"type":"Vehicle","productYear":"2025","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11738385,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/15/2026","dateComplaintFiled":"05/17/2026","vin":"3VVMR7RM7SM","components":"SUSPENSION","summary":"I am filing a complaint regarding my 2025 Volkswagen Tiguan (VIN: [XXX] ). Leased December 2025. My vehicle has been unusable since January 2026 following an accident because Volkswagen has been unable to supply a necessary replacement suspension strut required to complete repairs. The vehicle remains in a repair facility solely due to this part being on extended backorder.  This is a critical suspension component that directly impacts vehicle safety and drivability. Despite repeated attempts to obtain updates, Volkswagen has failed to provide a clear timeline for when the part will be available. As a consumer, I am continuing to make payments on a new leased vehicle that I cannot use because the manufacturer cannot provide essential replacement parts within a reasonable timeframe. I believe this raises concerns regarding parts availability for safety-related vehicle components on new model vehicles. I am requesting that this issue be documented and reviewed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2025","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11737534,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/13/2026","dateComplaintFiled":"05/13/2026","vin":"3VVLR7RM2SM","components":"AIR BAGS","summary":"The contact owns a 2025 Volkswagen Tiguan. The contact received a recall notification, NHTSA Campaign Number: 25V854000 (Air Bags). The dealer was contacted, however the contact was informed that the parts were unavailable. In addition, the contact contacted multiple dealers and was informed that the parts were unavailable. The contact stated that the unrepaired recall was a serious safety hazard. The manufacturer was not contacted.","products":[{"type":"Vehicle","productYear":"2025","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11736961,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/24/2026","dateComplaintFiled":"05/11/2026","vin":"3vvmr7rm4sm","components":"AIR BAGS,SEAT BELTS","summary":"In mid-March 2026, the airbag error light came on in my vehicle.  I took the car into the dealership I leased it from for service.  They were ale to replicate the issue and discovered \"a fault for passenger seat belt tensioner igniter\".  After this discovery it was recommended that no one sit in the passenger seat until the igniter was replaced.  The dealership claimed they ordered a replacement part that has been on backorder since March, so my vehicle has not been fixed still.  In my research, I've seen 3,000+ 2025 Tiguans were called for an airbag error issue, but somehow my VIN is not showing up as part of the recall even though it is having a similar airbag issue.","products":[{"type":"Vehicle","productYear":"2025","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11732422,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/11/2026","dateComplaintFiled":"04/20/2026","vin":"3VVGR7RMXSM","components":"STEERING,ELECTRICAL SYSTEM","summary":"The contact owns a 2025 Volkswagen Tiguan. The contact stated that twice while driving 50 MPH, an unknown message was displayed, indicating that the vehicle was not detecting a passenger. The horn inadvertently beeped three times, and the vehicle stalled and lost steering and braking functionality. The vehicle was restarted each time. On the second occasion, the vehicle was taken to an independent mechanic; however, the failure could not be duplicated. The vehicle was then towed to be diagnosed by the dealer, and the contact was informed that her hands might have been off the steering wheel, causing the vehicle to turn off. The vehicle was taken to another independent mechanic where it was determined that the steering wheel assembly needed to be replaced due to an electrical charge from skin to confirm that both hands were on the steering wheel. However, in the event that both hands were not on the steering wheel, the system would activate a fault code, and the vehicle might stall. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 6,000.","products":[{"type":"Vehicle","productYear":"2025","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11725964,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/19/2026","dateComplaintFiled":"03/20/2026","vin":"3VVGR7RM1SM","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"Vehicle: 2025 Volkswagen Tiguan  Incident Description:  While driving at approximately 45 mph, about 5 minutes into the drive, my vehicle displayed a Lane Assist warning and a message to place my hands on the steering wheel. Immediately after, multiple warning lights and messages appeared across the dashboard. Followed my emergency warning message.   The vehicle then suddenly applied the brakes on its own without any obstacle or hazard present. The brakes locked up, and the vehicle would not move. At the same time, the vehicle began honking and exhibited abnormal alarm/locking behavior.  I had to restart the vehicle to regain normal operation. This sudden and unintended braking could have resulted in a rear-end collision, serious injury, or loss of control of the vehicle, especially at highway speeds or in traffic.   The vehicle was taken to a Volkswagen dealership. The dealership documented that the brakes locked up and the vehicle would not move, but stated they could not replicate the issue and did not identify a cause or provide a repair.  I do not feel safe operating the vehicle due to unintended braking and system malfunction.  Date of Incident: 3/19 between 7:30 and 7:57 in the morning  Approximate Speed: ~45 mph   Location: Colleyville, tx  No obstacle, hazard, or driver input caused the braking.","products":[{"type":"Vehicle","productYear":"2025","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11722909,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/03/2025","dateComplaintFiled":"03/09/2026","vin":"3VVGR7RM0SM","components":"FORWARD COLLISION AVOIDANCE","summary":"The contact owns a 2025 Volkswagen Tiguan. The contact stated that while driving at an undisclosed speed, the Forward Collision Avoidance system failed to function, with the Forward Collision Avoidance warning light illuminated. The failure had occurred while the contact was driving while it was raining. The vehicle was taken to the dealer, where it was diagnosed with a Forward Collision Avoidance module failure; Part Number: J769. The contact was informed that the module needed to be replaced. The vehicle was repaired, but the failure reoccurred. The dealer was made aware of the failure. The contact was advised to clean off the Forward Collision Avoidance sensor. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact stated that the failure was a known failure with the vehicle. The vehicle was taken back to the dealer several times regarding the failure. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 3,000.","products":[{"type":"Vehicle","productYear":"2025","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11721732,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/03/2026","dateComplaintFiled":"03/03/2026","vin":"3VVCR7RM6SM","components":"AIR BAGS","summary":"The contact owns a 2025 Volkswagen Tiguan. The contact received notification of NHTSA Campaign Number: 25V854000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.","products":[{"type":"Vehicle","productYear":"2025","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11721247,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/17/2026","dateComplaintFiled":"03/01/2026","vin":"3VVGR7RMXSM","components":"ELECTRICAL SYSTEM,ENGINE,FORWARD COLLISION AVOIDANCE","summary":"Since buying the car in August 2025, I've had multiple issues. Ive had a noise coming from the front passenger side of the vehicle, brought it in and they could not identify the issue or fix it, to this day I still have this noise coming from the front passenger side.   Furthermore, I've had numerous hazard lights come on the dash, lasting 2-4 days and then disappearing and reappearing later on. These lights include the check engine light, oil leaks, and not allowing the car to drive over a certain limit due to engine issues. I've also brought these issues to the service center so they can diagnose and fix the issue. They are unable to find anything wrong.   Most dangerous event is the car completely shut down on me while driving. This is extremely dangerous to not only myself but others around me. I brought this concern to the service center and they could not figure out why this happened.   This car is unsafe to drive.","products":[{"type":"Vehicle","productYear":"2025","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11720470,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/24/2026","dateComplaintFiled":"02/25/2026","vin":"3VVER7RM4SM","components":"ELECTRICAL SYSTEM,ENGINE","summary":"While driving at road speed, the vehicle unexpectedly shifted itself into Neutral (N) without driver input. The engine continued running, but the vehicle lost drive power.  Simultaneously, the dashboard displayed multiple warning indicators including:  \u201cExhaust System Malfunction\u201d warning  Semi-Automated Driving Assistance warning  SOS / emergency system warning  The driver safely pulled to the roadside and turned the vehicle off. Upon first restart, the vehicle would not shift into Drive. After turning the vehicle off again and waiting approximately 30 seconds, it restarted and allowed Drive engagement.  The \u201cExhaust System Malfunction\u201d warning remained illuminated for the remainder of the trip.  The vehicle was taken to a Volkswagen dealer. The dealer was unable to duplicate the condition after a 50-mile drive. Dealer reported only a rear radar fault code and stated no other diagnostic trouble codes were stored. Warning lights had cleared by the time of inspection.  This was an unintended transmission disengagement event while in motion. The loss of drive power at speed presents a safety hazard.  The vehicle is a 2025 Volkswagen Tiguan built mid-2025 and currently has approximately 1000 miles.","products":[{"type":"Vehicle","productYear":"2025","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11717719,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/31/2025","dateComplaintFiled":"02/13/2026","vin":"3VVHR7RM1SM","components":"SEATS,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"The emergency brake came on and the engine turned off on its own , may be a faulty sensor in the seat. Sensor is detecting no one is in the drivers seat, and you are sitting in it. Car put on emergency brake and shut engine off at red light, as it turned green and you move foot from brake to gas pedal, putting car at risk of collision from behind. Dealership said they can\u2019t reproduce this and therefore can\u2019t fix it. Told Don\u2019t Move when you\u2019re driving by dealership. Car gave no warning. Happens at red lights and while backing up in reverse. The problem appeared on the evening I received car. Dealership said the service supervisor drove car and can\u2019t get it to reproduce problem, so can\u2019t fix it. Told don\u2019t move while driving. Your car is ready  Showed service advisor on the instrument panel in the car diagram the front two seats are not registering in the diagram, took car back into service and provided loaner once again.","products":[{"type":"Vehicle","productYear":"2025","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11716748,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/30/2025","dateComplaintFiled":"02/09/2026","vin":"3VVGR7RM3SM","components":"FORWARD COLLISION AVOIDANCE","summary":"I got into the middle lane, getting ready to turn left. I was going about 15-20 mph, when I got into the middle lane, the Emergency Brake came on and slammed my car into park. The master technician experienced the problem. There was no warning lamps, but there were symptoms that lead up, like trying to back up or go forward when turning on the vehicle and it deploying the emergency brake and putting it into park MULTIPLE times.","products":[{"type":"Vehicle","productYear":"2025","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11716217,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/03/2026","dateComplaintFiled":"02/06/2026","vin":"3VVLR7RM8SM","components":"AIR BAGS","summary":"Hello, I have a VW Tiguan 2025 lease since June2025. i just received a Safety Recall letter from VW on February 2026 advising that because of a potential airbag defect I should not have anyone seating in the passenger seat of my car until further notice. a recall repair is not yet available. How can VW asks to keep a car with such inconvenience of not being able to have a passenger?","products":[{"type":"Vehicle","productYear":"2025","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11714251,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/08/2026","dateComplaintFiled":"01/29/2026","vin":"3VVGR7RM6SM","components":"UNKNOWN OR OTHER","summary":"Snow sticks between the rim and brake when I am driving causing vehicle to majorly shake.   I can not manually reach in this area to remove the snow  This is a hazard when I am driving on a thruway or country roads.   The dealer does not know why this is sticking so badly.","products":[{"type":"Vehicle","productYear":"2025","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11713645,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/18/2025","dateComplaintFiled":"01/27/2026","vin":"3VVGR7RM3SM","components":"POWER TRAIN,ELECTRICAL SYSTEM,SERVICE BRAKES","summary":"I own a 2025 Volkswagen Tiguan SE R-Line purchased new in August 2025. Since shortly after purchase, the vehicle has exhibited a recurring safety defect where the electronic parking brake engages without driver input and the vehicle shifts itself into Park. This happens suddenly and without warning.  This defect occurs multiple times per week, on average (upwards of 50+ times total since purchase) under varied low-speed conditions, including at stoplights, while slowly moving through traffic, and during parking maneuvers, etc.  When it occurs, the vehicle stops abruptly as Park is engaged. This creates a significant risk of being rear-ended or losing control in an intersection or traffic lane. There are no warning lights, chimes, or alerts beforehand.  The behavior is intermittent and unpredictable, so there is no way to anticipate or prevent it during normal driving. This has not yet caused a collision, but there have been near-miss situations in traffic due to the sudden stop.  I notified the dealership when the vehicle was new, but because the model had only recently been released and the defect could not be reproduced on demand, there was no formal inspection or repair, and no guidance was provided. The issue has continued multiple times per week since then.  I have now found other 2025 Tiguan owners reporting the same behavior, which suggests this may be a broader safety defect rather than an isolated case. I am requesting an investigation due to the frequency of occurrence and the clear collision risk associated with unintended braking and shifting into Park.","products":[{"type":"Vehicle","productYear":"2025","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11712553,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/18/2026","dateComplaintFiled":"01/21/2026","vin":"3VVGR7RM9SM","components":"UNKNOWN OR OTHER","summary":"I purchased a new 2025 Volkswagen Tiguan (VIN [XXX] ) on December 9, 2025. On January 18, 2026, with 1,243 miles, the closed sunroof suddenly shattered as I slowly backed out of my indoor garage. There was no debris, no storm, and no outside impact. I took photos immediately, including wide and close\u2011up shots; none show any impact point. I reported the incident to Brookdale Volkswagen the same day and sent my photos. The dealership submitted a warranty request, but Volkswagen denied it as \u201coutside influence,\u201d without identifying an impact point or providing written inspection notes. I requested evidence supporting that conclusion, the VW case details, and a physical inspection with written findings. After the car was towed to the dealer, the service manager sent a new photo labeled a \u201crock chip.\u201d This mark does not appear in any of my original photos taken immediately after the shattering, before towing. The dealer referenced VW Tracking [XXX]  and repeated the denial. Volkswagen Customer CARE later issued a formal denial and directed me to BBB AUTO LINE for dispute resolution. No external cause was present; the vehicle was indoors and stationary. No impact point appears in my original photos, and the later \u201cchip\u201d only appeared after the vehicle left my possession, so it is not reliable evidence of pre\u2011existing damage. Tempered roof glass can fail spontaneously due to manufacturing or installation stress, making this a warranty\u2011covered defect absent proof of impact. I am requesting warranty coverage for replacement of the panoramic sunroof assembly and related interior cleanup or repairs, written inspection findings and all photos used to support any continued impact claim, and reimbursement or coverage of reasonable costs tied to the failure. I am filing this claim through BBB AUTO LINE, and a related NHTSA complaint is being filed to document the safety concern. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2025","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11712038,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/18/2026","dateComplaintFiled":"01/20/2026","vin":"3VVGR7RM9SM","components":"UNKNOWN OR OTHER","summary":"Spontaneous Panoramic Sunroof Shattering on 2025 VW Tiguan","products":[{"type":"Vehicle","productYear":"2025","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11709830,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/05/2026","dateComplaintFiled":"01/09/2026","vin":"3VVER7RMXSM","components":"FORWARD COLLISION AVOIDANCE","summary":"Car randomly brakes by itself with no obstacle in front, no cars in front, sometimes emergency brake activates when standing on red light. On attached photos you can see messages after incident occures","products":[{"type":"Vehicle","productYear":"2025","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11707077,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/26/2015","dateComplaintFiled":"12/26/2025","vin":"3VVMR7RM9SM","components":"POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM","summary":"Engine stumbles repeatedly,  stutters and dies.  No warning lamps.  Car inspected twice by manufacture but no solution found.  Continues to show same characteristics.  Have to pull off the road to avoid danger to self and other autos.","products":[{"type":"Vehicle","productYear":"2025","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11704870,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/13/2025","dateComplaintFiled":"12/13/2025","vin":"3VVMR7RM2SM","components":"ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM","summary":"I was at a complete stop at the red light, vehicle began shaking and shut down. Gears would not work therefore I was not able to put it in neutral to at least push out of the road. The vehicle then began cranking on and off on its own, without me pushing start/stop engine. This was completely unexpected as the truck is one week old, had a full tank of gas and it was especially dangerous to have shut down on a busy highway. Also when reversing the vehicle makes a weird click noise.","products":[{"type":"Vehicle","productYear":"2025","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11698408,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/27/2025","dateComplaintFiled":"11/09/2025","vin":"3VVGR7RM0SM","components":"ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL","summary":"Started noticing issues within first week of purchase. Cruise control will not increase nor decrease speed when set. Steering wheel controls will not advance or decrease speed. Intermittent problem. First service dealer could not replicate. Second service dealer contacted VW assist and was advised to replace steering wheel buttons. Did not fix problem. Third service VW assist advised to replace clock spring and wiring harness. Part still on back order almost a month later. Meanwhile, vehicle now rapidly decreases or advances speed on own while cruise control is set. Adaptive control function is off and not source of issue. I feel this is software related issue as I have also had malfunction of infotainment radio system. Another reason I feel software issue is due to vehicle back up safety braking activates and throws vehicle into park when nothing is behind me.","products":[{"type":"Vehicle","productYear":"2025","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11697042,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/25/2025","dateComplaintFiled":"11/02/2025","vin":"3VVMR7RM5SM","components":"STRUCTURE","summary":"I bought this car, a 2025 Tiguan 4MOTION, on 10/25/2025. On 11/26, when I used the car, I noticed that the covers of the front doors are made of leather and padded, while the rear doors are made of hard, non-flexible plastic. In the event of a side impact, the rear passengers could suffer bodily injuries from being hit by a surface. VW agreed to replace the car, but I had to cover the difference in value between one car and the other. The new car is an Atlas Cross Sport.","products":[{"type":"Vehicle","productYear":"2025","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11686988,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/28/2025","dateComplaintFiled":"09/12/2025","vin":"3VVGR7RM3SM","components":"FORWARD COLLISION AVOIDANCE","summary":"The automatic emergency braking feature comes on when it shouldn\u2019t; but it instead, throws me into park and puts on the emergency brake. The date 6/28/25 is just the first time it happened. Its happened multiples times (upward of 15), and I\u2019ve physically had the car for less than 3 months (it\u2019s been in the shop for just under a month, total). It\u2019s very jarring when it happens and is so dangerous and happens so often, I don\u2019t even want to drive it.   The front assist fault light has been illuminated and turns off when I restart the car. Other directional (sides and rear) fault lights have also illuminated on the dash, just to turn off right after. They appear randomly or usually after it happens.   The dealership has replicated the issue and currently has my car. No warning lights are currently illuminated. But I do have pictures of them.   Luckily, it hasn\u2019t caused an accident YET. But I am very wary about braking because it\u2019s a common occurrence at this point.   I don\u2019t have a repair invoice as my car is still currently in the shop.","products":[{"type":"Vehicle","productYear":"2025","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11684850,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/02/2025","dateComplaintFiled":"09/03/2025","vin":"3VVER7RM7SM","components":"UNKNOWN OR OTHER","summary":"When placing the vehicle on reverse the rear back up camera screen goes dark, preventing to see anything when backing up. I\u2019ve cleaned the back up camera and there is nothing obstructing the lens.","products":[{"type":"Vehicle","productYear":"2025","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11682415,"manufacturer":"Volkswagen Group of America, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/20/2025","dateComplaintFiled":"08/22/2025","vin":"3VVMR7RM9SM","components":"UNKNOWN OR OTHER","summary":"My wife purchased herself a new 2025 Volkswagen Tiguen on June 20, 2025. On July 20, 2025 she hit a deer. The car sustained significant front end damage. Being that we live 45 minutes from the dealership we brought it to our local body shop, Petrella Bros. The damage total was over $13,000.00. Petrella Bros. has been trying to get new parts for this vehicle for almost a month and has been told that Volkswagen has not made extra parts for their new cars yet. Today I personally spent an hour on the phone with the dealership as well as over 3 hours with Volkswagen corporate who both also told me they cannot currently get the parts and have no idea when they would be available. Our body shop expressed that when a new model comes out the manufacturer is obligated to have a surplus of replacement parts on hand for this very reason. On top of all this our insurance company has done their due diligence and gave us a rental car as well as extended it but after 7 more days we will need to pay out of pocket. Also my wife is making a fairly large monthly payment and still paying insurance for an Toyota Corolla rental car. It's disheartening when the dealership and manufacturer cannot stand behind their product.","products":[{"type":"Vehicle","productYear":"2025","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11674529,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/17/2025","dateComplaintFiled":"07/18/2025","vin":"3VVMR7RMXSM","components":"UNKNOWN OR OTHER","summary":"Sunroofs suddenly exploding","products":[{"type":"Vehicle","productYear":"2025","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11673746,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/08/2025","dateComplaintFiled":"07/15/2025","vin":"3VVMR7RM8SM","components":"FUEL/PROPULSION SYSTEM","summary":"I purchased Tiguan SE on July 2, 2025 and 6 days later with about 200 miles on vehicle, check engine light appeared with message \u2018fuel system error.\u2019  I was very disappointed that such a new vehicle reported an error on a critical system.  Dealership had trouble identifying source of light and advice of VW technical advice was advised to replace entire fuel tank.  This clearly sounds like a manufacture defect and I would like to know if other Tiguan owners have experienced similar issues. Given that VW has a history of defrauding consumers over diesel fuel systems, could this be another fuel problem.  So far, upon contacting manufacturer they have brushed aside concerns stating it\u2019s covered warranty and not acknowledging diminution of value that such an early defect could have on the resale/economic value of this car.","products":[{"type":"Vehicle","productYear":"2025","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11670973,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/11/2025","dateComplaintFiled":"07/03/2025","vin":"3VVBR7RM1SM","components":"STRUCTURE,ENGINE","summary":"To whom it may concern: I wish to report what a believe is a defect in the new Tiguan which is causing the engine to overheat. The check engine light came on the day after we purchased the vehicle. This was due to a part of the lower shutter in the front of the car breaking off, which prohibited the shutter from opening and shutting. It could not cool the engine and thus the engine started to overheat.   We are not entirely sure what caused the piece to break, the mechanic said it was likely a rock. We did not get into an accident and in fact had only driven the car once. So I wanted to make this report in case someone else had a similar issue as if this piece is prone to breaking, it could potentially cause other more serious issues.","products":[{"type":"Vehicle","productYear":"2025","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]}]}