{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11287416,"manufacturer":"Zero Motorcycles Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/04/2019","dateComplaintFiled":"12/06/2019","vin":"538SM5Z35EC","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING,ENGINE","summary":"I COULD HAVE DIED. FOR 7 MONTHS MY 2014 ZERO SR HAS BEEN WAITING ON ZERO SERVICE. I WAS ORIGINALLY TOLD A NEW BATTERY WAS NEEDED. MOTORCYCLE WOULD NOT ACCELERATE PAST 50-55MPH AND RANGE HAD FALLEN FROM 70-90 MILES TO LESS THEN 20 MILES. ZERO MADE EXCUSES FOR MONTHS WHY THEY COULDN'T PROPERLY SERVICE. I SPOKE WITH AN AARON SEVERAL TIMES, ALSO ZACK. ZERO THEN REPLACED THE CONTROLLER CLAIMING IT WAS DEFECTIVE AND THERE WERE NO PROBLEMS WITH THE BATTERY. I FINALLY RECEIVED THE SR BACK AND IN HEAVY TRAFFIC, THE MOTORCYCLE DROPPED FROM A FULL CHARGE TO 18% IN ONLY 16 MILES AND THEN COMPLETELY SHUT OFF WITHOUT ANY WARNING WHILE GOING ABOUT 40 MPH. IT WOULD NOT GO FASTER THEN 40MPH. I MANAGED TO MOVE BETWEEN 2 CARS TO THE SHOULDER, BUT I SMASHED MY LEG ON THE RAILING IN THE PROCESS. SR TURNED BACK ON A FEW SECONDS LATER AND I MADE IT A MILE TO THE EXIT BEFORE IT TURNED OFF AGAIN AS I WAS CROSSING THE ROAD.","products":[{"type":"Vehicle","productYear":"2014","productMake":"ZERO","productModel":"SR","manufacturer":"Zero Motorcycles Inc."}]}]}