{"count":93,"message":"Results returned successfully","results":[{"odiNumber":11743370,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/30/2026","dateComplaintFiled":"06/10/2026","vin":"19UUB3F69JA","components":"ELECTRICAL SYSTEM,BACK OVER PREVENTION,FORWARD COLLISION AVOIDANCE","summary":"I\u2019ve bought my 2018 Acura TLX used from Holiday Mazda in [XXX] in XXX Now that my nightmare with the Auto Engine Idle is over(the shop that replaced my starter in November 2025 some how got it so it doesn\u2019t work anymore. But that\u2019s not my issue. I\u2019ve had this issues 5-8 times in the last 2 years. I will be driving and my top screen in in the dash(it usually displays navigation, CarPlay, etc) will turn off and flash a couple times. Then it take out my \u201cradio\u201d screen. It\u2019s like it\u2019s resetting because the screens remind me when it electronics reset snd start up. It goes for a total of 2-3 times. Thank the Good Lord my car keeps driving safely.  Here is the second issue. I\u2019ve had my parking, forward collision, and the one where it says\u201d object approaching.\u201d Off for 2 years now. When they are on they will start beeping and freaking out. I\u2019ve cleaned in front of wheee those  cameras are located. I\u2019ve researched online. And can\u2019t figure it out. Now that I have my newly licensed son ([XXX] old) driving the car I want to get every safety issue working. Acura can\u2019t figure it out and so I don\u2019t know Where else to turn. A fiend recommended I do This. I do have video of these things happening. I can included them if asked to. Thank you.   Ps.  I wasn\u2019t able to upload video, I can email them if you send me an email address I\u2019ll get it to you asap.   INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2018","productMake":"ACURA","productModel":"TLX","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11742504,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/24/2026","dateComplaintFiled":"06/06/2026","vin":"19UUB1F32JA","components":"ENGINE,FUEL/PROPULSION SYSTEM","summary":"Driving car and suddenly all the lights on the dash light up and car goes into \u201climp\u201d mode. Upon pulling over turning car off and turning back on lights are all still lit up. Plug car into obd2 scanner and car is showing code p0087 low fuel rail pressure. This is extremely dangerous as the car will randomly do this and will go into limp mode which can easily cause me to get into an accident. No active recalls on this but I\u2019m seeing this is a common issue with these Acura tlx models. Why hasn\u2019t this issue been addressed yet Acura?!   For reference I drive a 2018 Acura tlx base model 2.4 cylinder","products":[{"type":"Vehicle","productYear":"2018","productMake":"ACURA","productModel":"TLX","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11740489,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/29/2026","dateComplaintFiled":"05/27/2026","vin":"19UUB3F68JA","components":"ENGINE","summary":"I bought my 2018 Acura TLX a-spec V6 in Nov. 2021, certified pre-owned from an Acura dealer. It had warranty through 100k miles. At just under 70k miles, around mid-2023 I believe, the engine seized and would not start. Warranty covered engine replacement. This was just around the time of the 3.6L V6 engine recall. I waited on the recall because the engine was brand new at that point. A year or so later, deal did inspect the engine for recall, but determined it was not part of the recall. Come current to late April 2026, just before engine #2 hit 70k miles (total miles on car ~139,000), engine has seized again. Driving on freeway and car went into limp mode, thankfully close to home and made it safely. Had car towed next day to mechanic who sent a video of the knocking noise (can send video if requested; unable to upload here) and refused to work on it. He later drove the car down the block and that is when engine completely failed; no longer would turn on. Towed home, towed to dealer a week \u00bd later when they had opening. Dealer performed diagnostic and confirmed crankshaft seized. However, now, well past warranty coverage. I called Acura customer relations and opened a case; they will only cover \"half\" of the engine replacement, at a cost of $13,817 to me. My car is less than 10 years old, less than 150k miles overall and should NOT need engine #3. Will same issue happen after another 70k miles? Acura refuses to acknowledge and take care of it 100%.","products":[{"type":"Vehicle","productYear":"2018","productMake":"ACURA","productModel":"TLX","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11717423,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/30/2023","dateComplaintFiled":"02/11/2026","vin":"19uub1f35ja","components":"FORWARD COLLISION AVOIDANCE","summary":"I was rolling up to a stop light at approximately 20 mph when the frontal crash mitigation feature suddenly slammed the brakes on fully to a complete stop. I searched the web and found that there are other owners of this model that have had similar occurrences. I could easily have been rear-ended if someone had been following. I was lucky that didn\u2019t happen. Since that day, I have been afraid to drive the car until I have disabled the feature.So every time I start my car I have to disable this mode. There is no known fix. No technical service bulletins etc. regarding this problem. Honda Acura needs to find a solution to this. I should not have to disable a safety feature that is actually making my car unsafe!","products":[{"type":"Vehicle","productYear":"2018","productMake":"ACURA","productModel":"TLX","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11710731,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/19/2025","dateComplaintFiled":"01/13/2026","vin":"19UUB2F65JA","components":"UNKNOWN OR OTHER,ENGINE","summary":"The vehicle experienced vibration symptoms and stalled on the road. The day before it stalled, there were rattling noises which prompted me to take the car to the dealership the next day. I had just received the letter about the recall so I knew it was likely related.   The car was towed to the Acura dealership but the dealership denied recall coverage, stating the engine number did not match the recall list. During the discovery process, it was later discovered that the engine had been swapped by the dealership in 2018 \u2014 a fact that was not disclosed to me at the time of my purchase. The installed engine still falls within the recall defect interval of 2015-2020 but they are resistant to repair.   Upon initial inspection of the vehicle, the dealership found metal shavings in the oil indicating internal engine damage. The manufacture requested my oil change records suggesting that this was my fault. I presented the oil change receipts but they still refused recall coverage and the dealership requested approximately $5,000 for diagnostics, if determined my fault. If it is determined that the defect damaged the engine, they will cover the 5k.   After several weeks of inspection and going through the manufacture recall process, the dealership determined the recall issue applies my car. However, due to the engine number not on the \u201clist\u201d they are denying my recall coverage. They are seeking $25k for service repairs.   After almost 2 months of back and forth, I have been misled and misinformed. I am struggling to get my car repaired under recall.","products":[{"type":"Vehicle","productYear":"2018","productMake":"ACURA","productModel":"TLX","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11710418,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/12/2026","dateComplaintFiled":"01/12/2026","vin":"19UUB3F60JA","components":"STEERING,SUSPENSION","summary":"While performing routine maintenance on my 2018 Acura TLX, I discovered a critical structural failure in the front right (passenger side) lower control arm. The factory weld connecting the stamped steel control arm to the compliance bushing housing has failed and separated. Visual inspection reveals a clear manufacturing defect: there is a significant crater and void in the weld bead, indicative of incomplete fusion or a \"start/stop\" error during the manufacturing process. This is a latent structural defect, not a stress fracture from mileage or impact. The weld has begun to separate from the housing, leaving a visible gap. Safety Risk: This failure compromises the suspension geometry and structural integrity of the vehicle. If the weld completes its separation while driving, it would result in the control arm detaching from the subframe, leading to immediate loss of steering control, wheel collapse, and a high probability of a collision. Status: No warning lights were illuminated prior to discovery. The vehicle has not been involved in any collisions that would affect this component. The defective part is currently on the vehicle but is available for inspection by NHTSA or manufacturer representatives upon request.","products":[{"type":"Vehicle","productYear":"2018","productMake":"ACURA","productModel":"TLX","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11709862,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/20/2021","dateComplaintFiled":"01/09/2026","vin":"19UUB2F65JA","components":"ENGINE","summary":"The engine has been making rattling noises when you start the vehicle from a long rest, mostly over night, since it has about 24k miles on it, when I purchased it used.  I noticed it some time after I purchased it.  Took it to Honda dealer in Hickory, NC, but they couldn't hear it.  Later also took it to Acura dealer in Charlotte, NC.  They couldn't hear it either.  I recorded the sound and played it back to them.","products":[{"type":"Vehicle","productYear":"2018","productMake":"ACURA","productModel":"TLX","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11700109,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/31/2021","dateComplaintFiled":"11/18/2025","vin":"19UUB2F65JA","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2018 Acura TLX. The contact received notification of NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling). The contact stated that while driving on several occasions at various speeds and while the vehicle was idling, there was a valve tap coming from the engine compartment, and the vehicle failed to restart. The vehicle was towed to a dealer, where it was diagnosed, and determined that a rod had pushed through the wall of the engine, and the engine needed to be replaced. The vehicle was repaired, but the failure reoccurred three years later. The manufacturer was notified of the failure. The failure mileage was unknown.","products":[{"type":"Vehicle","productYear":"2018","productMake":"ACURA","productModel":"TLX","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11695401,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/23/2025","dateComplaintFiled":"10/24/2025","vin":"19UUB2F7XJA","components":"ELECTRICAL SYSTEM","summary":"Odometer Fraud. The contact purchased a 2018 Acura TLX. The contact stated that it was discovered that there was a mileage discrepancy. The vehicle was purchased on September 10th, 2025, as a dealer sale. At the time of purchase, the vehicle mileage was 76,410. At the time of registration, when the title was received, it was discovered that the mileage was 176,410. The title read, \"Not Actual Mileage, Mileage Tampering,\" which indicated odometer fraud had been detected. After ordering the Carfax Report, the report indicated that the mileage 176,000 miles at the time of purchase. The contact had not reported the odometer fraud to any other parties.","products":[{"type":"Vehicle","productYear":"2018","productMake":"ACURA","productModel":"TLX","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11691417,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/28/2025","dateComplaintFiled":"10/05/2025","vin":"19UUB1F54JA","components":"FORWARD COLLISION AVOIDANCE,LANE DEPARTURE","summary":"I got 5 lights on my dash stating that I have an auto high beam problem, road departure mitigation system problem, collision mitigation system problem, lane keeping assist problem, and adaptive cruise control problem. I got these lights on my dash at the exact same time and this happened 1 week after my car alarm started going off randomly. I will now have to change my windshield camera sensor. Seems like this is an issue with many Acura owners.","products":[{"type":"Vehicle","productYear":"2018","productMake":"ACURA","productModel":"TLX","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11688717,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/31/2025","dateComplaintFiled":"09/21/2025","vin":"19UUB3F56JA","components":"POWER TRAIN,ELECTRICAL SYSTEM,ENGINE","summary":"Date of incident : August 31,2025  Around 9pm on August 31, I was fixing to accelerate at a green light. I pressed the gas pedal, my car went up to 40 mph and then the engine failed. This is due to a recall on the bearing rods for 2015-2020 Acura TLX. The incident occurred a month after financing the car. I don't have a warranty, so I opened up a case with the manufacturer to get help with the repair cost (which is 25,500 for a new engine block and 2 new cylinder heads). Unfortunately, Acura denied assistance. The car only has 68880 miles on it. The rod snapped and put a hole through my engine block. Shame on the manufacturer for denying assistance. I'm now stuck making payments on a car I cannot drive. Yes I have insurance, but it was not involved in an accident so I'm helpless there.","products":[{"type":"Vehicle","productYear":"2018","productMake":"ACURA","productModel":"TLX","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11685526,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/26/2025","dateComplaintFiled":"09/07/2025","vin":"19UUB3F54JA","components":"VEHICLE SPEED CONTROL,ENGINE","summary":"While I was driving in the fwy I tried changed lanes and needed to speed so that incoming car wouldn\u2019t hit me but my car was stalling. It has happened 3 times!!! I took it to the dealership and they said it\u2019s the camera and that they don\u2019t have the part on stock. I asked for a rental car meanwhile we wait for the part and they said they can\u2019t do that. I stated to them that the car is dangerous not only for me but for the public if I keep driving it like that. They said there\u2019s nothing they can do!","products":[{"type":"Vehicle","productYear":"2018","productMake":"ACURA","productModel":"TLX","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11685154,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/14/2024","dateComplaintFiled":"09/04/2025","vin":"19UUB3F69JA","components":"ENGINE","summary":"I am from Philadelphia PA and I was driving my car on a highway in rural WV and the engine stalled while driving. I was lucky enough that no other cars were around and I was able to veer the car off the road into a parking lot. The car would not re-start. I had to tow my vehicle to a local mechanic shop who could not help. I was stranded out of state on a holiday weekend with no acura in a 2 hour radius. I ended up renting a u-haul and towing the car 8 hours from WV back to a local Acura in Philadelphia. Acura replaced the engine due to the known re-call but refused to cover the cost of the tow or U-haul.","products":[{"type":"Vehicle","productYear":"2018","productMake":"ACURA","productModel":"TLX","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11676705,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/28/2025","dateComplaintFiled":"07/28/2025","vin":"19UUB3F63JA","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2018 Acura TLX. The contact stated the vehicle was included in NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling), for a possible failure with the connecting rod, and the vehicle was repaired. Approximately 2-3 years after the recall repair, while driving 65 MPH, the vehicle started losing motive power while accelerating. The contact coasted to the side of the road and became aware of oil leaking from the vehicle. There were several unknown warning lights illuminated. The vehicle was towed to the dealer, who diagnosed the vehicle with 4 blown pistons, causing the engine to fail. The contact stated that the previous recall stated that the engine would be replaced as needed. The dealer informed the contact that the engine was no longer covered because the vehicle exceeded the mileage and time limitations. The vehicle was not repaired. The manufacturer was informed of the failure and opened a case. The failure mileage was approximately 110,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"ACURA","productModel":"TLX","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11676034,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/24/2025","dateComplaintFiled":"07/24/2025","vin":"19UUB1F56JA","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"While driving, my vehicle has randomly shut off mid-drive on multiple occasions without warning. This has happened both at low speeds and on city roads, creating a serious safety risk as the engine cuts out without any dashboard lights, alerts, or codes. I lose power steering and acceleration, which could easily cause an accident if it happens at higher speeds or in traffic.  The issue is intermittent and unpredictable, making it difficult to reproduce. I have taken the vehicle to the dealership multiple times, but they have been unable to replicate the issue or find a cause through diagnostics. Honda has advised me to tow the vehicle the next time it happens, which is unreasonable given the uncertainty and safety risk of being stranded.  At the time of each incident, there were no warning lights, error messages, or unusual noises. The vehicle has restarted after turning it off and on again, but the underlying cause remains unknown. I have opened a case with American Honda, but no resolution has been offered beyond repeating the same inspections that have already failed to diagnose the issue.  To date, neither the manufacturer nor the dealership has confirmed the issue or replaced any parts. I am deeply concerned about the potential for this to happen in a more dangerous situation. I am reporting this to NHTSA in hopes that this issue is investigated and resolved before it leads to an accident or injury.  Cause of issue: UNKNOWN. Vehicle available for inspection.","products":[{"type":"Vehicle","productYear":"2018","productMake":"ACURA","productModel":"TLX","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11674122,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2025","dateComplaintFiled":"07/16/2025","vin":"19UUB1F50JA","components":"STEERING,LANE DEPARTURE,FORWARD COLLISION AVOIDANCE","summary":"I am getting a U129D-00 code, my vehicle isn't passing 50mph. Says lane keep assist problem, vehicle stability problem, precision steering problem, i am experiencing all the characteristics of specific service bulletin 15-050. What are my options","products":[{"type":"Vehicle","productYear":"2018","productMake":"ACURA","productModel":"TLX","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11673315,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/13/2025","dateComplaintFiled":"07/14/2025","vin":"19UUB1F50JA","components":"FIRERELATED","summary":"The contact owned a 2018 Acura TLX. The contact stated that the vehicle caught on fire while parked in the driveway. The origin of the fire was unknown. The vehicle was unoccupied during the fire. The location of the fire was between and underneath the shifter and the cup holder. The fire was extinguished by itself. A fire department report was not filed. A police department report was not filed. The vehicle was destroyed. The approximate failure mileage was 150,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"ACURA","productModel":"TLX","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11658739,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/04/2025","dateComplaintFiled":"05/04/2025","vin":"19UUB3F56JA","components":"ELECTRICAL SYSTEM,SERVICE BRAKES,FUEL/PROPULSION SYSTEM","summary":"I had the same Issue as [XXX] .  I do see there are many others effected by this and some have overpaid due to inaccurate diagnostics by dealerships.  We would really appreciate if NHTSA looks into this issue and help us. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2018","productMake":"ACURA","productModel":"TLX","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11656824,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/25/2023","dateComplaintFiled":"04/25/2025","vin":"19UUB1F34JA","components":"POWER TRAIN,VEHICLE SPEED CONTROL","summary":"The contact owns a 2018 Acura TLX. The contact stated while driving 35 MPH and at various speeds, several unknown warning lights illuminated on the instrument cluster. Additionally, the contact stated that while depressing the accelerator pedal, the vehicle was hesitated before responding as needed. The contact stated that the failure was a recurring failure. The contact had taken the vehicle to a local mechanic who was unable to diagnose the vehicle. The contact called a local dealer but had not taken the vehicle to be diagnosed. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 120,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"ACURA","productModel":"TLX","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11655242,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/17/2025","dateComplaintFiled":"04/17/2025","vin":"19UUB1F31JA","components":"FORWARD COLLISION AVOIDANCE,LANE DEPARTURE","summary":"The contact owns a 2018 Acura TLX. The contact stated that while driving at an undisclosed speed, the Acura Watch warning light illuminated. The Adaptive Cruise Control, Lane Keep Assist System (LKAS), and Collision Mitigation warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the Acura Watch bumper sensor. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 54,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"ACURA","productModel":"TLX","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11652890,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/04/2024","dateComplaintFiled":"04/04/2025","vin":"19UUB1F57JA","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"I have had several incidents where I have been unable to start the vehicle. The vehicle does not recognize the keyless remote even though it is present and has a good battery. We have been stranded several times because the car would not start. I have taken it to the dealer and submitted a complaint with Acura which they have done nothing to solve the problem since they cannot replicate it.  I have pictures and videos but your system is not letting me upload the file type. These have also been provided to the dealer","products":[{"type":"Vehicle","productYear":"2018","productMake":"ACURA","productModel":"TLX","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11651452,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/14/2025","dateComplaintFiled":"03/29/2025","vin":"19UUB1F33JA","components":"FUEL/PROPULSION SYSTEM","summary":"Car experiences intermittent hesitation and jerking during acceleration. When car is driven in \"economy\" mode the jerking begins at 20 mph. When the car is driven in \"normal\" mode the  When accelerating and merging onto highway car was almost rear-ended twice due to sluggish acceleration and jerking. Car also demonstrates engine surging while sitting idle. Spark plugs were changed, fuel treatment was done, and throttle body was inspected. No codes appear when car is scanned. Car has not displayed and illuminated check engine light or any other warning lights. Car was taken into local Acura dealership where problem was unable to be replicated and diagnosis was inconclusive.","products":[{"type":"Vehicle","productYear":"2018","productMake":"ACURA","productModel":"TLX","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11646644,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/04/2024","dateComplaintFiled":"03/06/2025","vin":"19UUB3F3XJA","components":"SUSPENSION,STRUCTURE,SERVICE BRAKES","summary":"My car shakes really bad when driving at 75 mph on smooth highway. Others have experienced the same problem online and most users pointed the problem to the cv axle","products":[{"type":"Vehicle","productYear":"2018","productMake":"ACURA","productModel":"TLX","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11639949,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/13/2024","dateComplaintFiled":"01/31/2025","vin":"19UUB1F56JA","components":"FUEL/PROPULSION SYSTEM","summary":"I was driving down the road out of town about 3 hours away from home when I heard a beep and car started to stop, later finding out it was going into \u201climp mode\u201d. It was then towed to a car shop which was not any help, they stated that they didn\u2019t know what was wrong with it and that I needed to take it to Honda down the road 2.5 miles that it just needed a system update; very mistreated and rude not offering towing service suggestions or anything told me I can still crank and drive it just not fast. I got into my car and drove it to Honda which would not go over 15mph trying to get there before closing on a Friday afternoon. After their diagnosis, I was told it was a fuel pump issue but my VIN was not included upfront but prompted me to file a claim report with Acura to see if I could get a reimbursement later on, which was denied due to no recall listed on my VIN which led me to file this claim to get my VIN reanalyzed as I believe it should be included since it is directly related to the known recalls on Acura and don\u2019t agree that is enough to exclude or disprove my VIN. Unfortunately Honda did not have any courtesy vehicles to offer at the time so I had to have someone come pick me up 3 hours from home. The low pressure fuel pump was initially replaced but then stated there was still issue with my car and it was also the high pressure fuel pump as well, both of which are recalls listed on other various year and models of Acura. About a month prior to this situation, a few lights came on related to ABS, the code read mass airflow, still driving as usual. I made an appointment at mechanic to have it worked on and had to wait a few days, the day of the lights weren\u2019t on and when arrived they stated did not see anything wrong with it but may return if happens again.","products":[{"type":"Vehicle","productYear":"2018","productMake":"ACURA","productModel":"TLX","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11624645,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/08/2023","dateComplaintFiled":"11/12/2024","vin":"19UUB3F62JA","components":"ENGINE","summary":"I was driving home from work and I started hearing a knocking noise and I was trying to get off the highway on the next exit but I didn\u2019t make it the engine locked up and jolted. The car went into neutral luckily I was able to coast to the side of the highway.After getting it towed to the dealership they said it was a rod bearing failure and they needed to change the engine block. I had to fight for it to be covered under warranty but finally they covered it and they changed out the engine block.","products":[{"type":"Vehicle","productYear":"2018","productMake":"ACURA","productModel":"TLX","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11622166,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/18/2024","dateComplaintFiled":"10/27/2024","vin":"19UUB2F60JA","components":"UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM","summary":"Hi, I\u2019m having issues with my fuel pump / engine and I seen online there was a previous recall for this issues regarding my year make and model but when I search my vin it\u2019s not included? Not sure why when I\u2019m having issues related to that exact recall. I believe it can be related. I took it to Acura and they want to charge me 5,000 dollars for repair. I have a 2018 Acura tlx 3.5 v6 which is stated in this photo attached. Can I get some more clarification please? I\u2019m having all issues notated on the photo. Regarding car idle, fuel issues, stalling and more. My car slid into Neutral while I was driving twice! Super scary. When I took it to Acura they diagnosed everything that was in the recall? Not sure why my vehicle isn\u2019t included when it\u2019s very obviously related","products":[{"type":"Vehicle","productYear":"2018","productMake":"ACURA","productModel":"TLX","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11621888,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/17/2024","dateComplaintFiled":"10/25/2024","vin":"19UUB2F58JA","components":"UNKNOWN OR OTHER","summary":"Nothing has happened. I just can\u2019t get the Acura dealership in my area which is Jackson Mississippi Jackson Acura. They do not return calls at all and I would like to get my recall on my 2018 TLX repaired. I contacting them about 3 to 4 months ago.  Just recently contacted them again for two weeks straight and no one is responding at all. I\u2019m not sure what is going on with this dealership or the management but again I\u2019ve left several messages for Chelsea,her supervisor and the manager of that store. The address: Acura of Jackson 800 Adcock St., Ridgeland, MS 39157 service phone number (844)362-6839","products":[{"type":"Vehicle","productYear":"2018","productMake":"ACURA","productModel":"TLX","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11618088,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/04/2024","dateComplaintFiled":"10/04/2024","vin":"19UUB2F58JA","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2018 Acura TLX. The contact received notification of NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.","products":[{"type":"Vehicle","productYear":"2018","productMake":"ACURA","productModel":"TLX","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11617983,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/30/2024","dateComplaintFiled":"10/03/2024","vin":"19UUB2F59JA","components":"ELECTRICAL SYSTEM,LANE DEPARTURE","summary":"In September 2023 went in for an oil change. Next day all My CMBS, ACC, LKAS and Road Departure Mitigation System all light up on my dashboard as well brake system light.  I called and took the car in they said that it had something to do with the camera sensor.  I left a complaint and the manager called after I explained to him  he said he would call me back. 1.5 years later he never called back. In October 2024 my car alarm started going off for no reason. I took it in and $1000 to fix. Seems like a lot of electric issues with this car","products":[{"type":"Vehicle","productYear":"2018","productMake":"ACURA","productModel":"TLX","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11616838,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/19/2024","dateComplaintFiled":"09/27/2024","vin":"19UUB3F50JA","components":"FUEL/PROPULSION SYSTEM","summary":"Faulty high pressure fuel pump. Technician told me he sees a lot of these. If so, why isn't there a recall?","products":[{"type":"Vehicle","productYear":"2018","productMake":"ACURA","productModel":"TLX","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11616942,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/30/2023","dateComplaintFiled":"09/27/2024","vin":"19UUB2F59JA","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2018 Acura TLX. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact drove the vehicle to the shoulder of the roadway. The contact heard a loud clucking sound and the vehicle lost motive power. The contact was unable to restart the vehicle. The vehicle was towed to the son's residence. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The dealer was made aware of the failure. The contact received notification of NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was unknown. Parts distribution disconnect.","products":[{"type":"Vehicle","productYear":"2018","productMake":"ACURA","productModel":"TLX","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11612459,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/26/2024","dateComplaintFiled":"09/04/2024","vin":"19UUB1F56JA","components":"FORWARD COLLISION AVOIDANCE,LANE DEPARTURE","summary":"My CMBS, ACC, LKAS and Road Departure Mitigation System all light up on my dashboard as well brake system light.  I had a alignment done on my car about 2 weeks ago and the next day they came on. I went back to the shop where I had the alignment done to ask why they came on.  They check the alignment again and said something about calibrating the sensors and checked that again. But the lights didn't go off.","products":[{"type":"Vehicle","productYear":"2018","productMake":"ACURA","productModel":"TLX","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11612432,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/09/2023","dateComplaintFiled":"09/03/2024","vin":"19UUB2F54JA","components":"UNKNOWN OR OTHER","summary":"The backup camera lens gets foggy after a rain or when going through a car wash. It takes several days to dry out. The image from the camera is almost completely blurred out to the point where you can't see anything.","products":[{"type":"Vehicle","productYear":"2018","productMake":"ACURA","productModel":"TLX","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11610151,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/10/2024","dateComplaintFiled":"08/22/2024","vin":"19UUB2F31JA","components":"ENGINE AND ENGINE COOLING","summary":"See attached document for complaint.","products":[{"type":"Vehicle","productYear":"2018","productMake":"ACURA","productModel":"TLX","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11606690,"manufacturer":"Honda (American Honda Motor Co.)","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"08/03/2024","dateComplaintFiled":"08/06/2024","vin":"19UUB3F52JA","components":"POWER TRAIN,VEHICLE SPEED CONTROL","summary":"The contact owns a 2018 Acura TLX. The contact stated that after refueling and attempting to park in a parking space, the vehicle experienced a sudden acceleration. The contact mentioned that no safety features were activated. As a result, the contact crashed into a pillar where the vehicle came to a stop and prevented it from then crashing into a building. The air bags did not deploy. The vehicle's front end was damaged, and the contact noticed a significant amount of fluid on the ground underneath the front end as well. The pillar that was crashed into also had damage. The vehicle was towed to a collision center where it was pending a diagnostic testing result. The contact sustained injuries to her neck and upper back areas that required medical attention. A police report was filed. A dealer was contacted via phone where the contact was informed that the vehicle failure was not related to NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling). The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 48,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"ACURA","productModel":"TLX","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11604574,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/23/2024","dateComplaintFiled":"07/25/2024","vin":"19UUB1F50JA","components":"FUEL/PROPULSION SYSTEM","summary":"Fuel pump module failed at 55,000 miles. This has been recalled on the V6 models and mine is 4 cilinder.","products":[{"type":"Vehicle","productYear":"2018","productMake":"ACURA","productModel":"TLX","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11599855,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/27/2024","dateComplaintFiled":"07/07/2024","vin":"19UUB2F59JA","components":"UNKNOWN OR OTHER","summary":"Vehicle Keyless Access Control Unit Malfunction And Makes Car Alarm Goes Off As It Triggers An Ignition Problem Common Problem In Most Acura/Honda Newer Models","products":[{"type":"Vehicle","productYear":"2018","productMake":"ACURA","productModel":"TLX","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11598219,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/08/2023","dateComplaintFiled":"07/02/2024","vin":"19UUB2F56JA","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2018 Acura TLX. The contact received notification of NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted, and it was confirmed that parts were on backorder. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.","products":[{"type":"Vehicle","productYear":"2018","productMake":"ACURA","productModel":"TLX","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11595243,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/18/2024","dateComplaintFiled":"06/19/2024","vin":"19UUB2F59JA","components":"POWER TRAIN","summary":"UNKNOWN - Called to schedule safety recall inspection and remedy, was told there is a waiting list for 15 months. Cannot inspect my car until September 2025","products":[{"type":"Vehicle","productYear":"2018","productMake":"ACURA","productModel":"TLX","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11592982,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/17/2023","dateComplaintFiled":"06/07/2024","vin":"19UUB3F73JA","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2018 Acura TLX. The contact stated while driving 65 MPH, the steering wheel started shuddering and the check engine warning light was illuminated. The contact pulled to the side of the road and turned off the vehicle. The contact stated that the vehicle failed to restart after several attempts and was jumpstarted by a tow truck operator. The contact noticed an abnormal knocking sound coming from the engine. The vehicle was towed to the dealer, where it was diagnosed that the connecting rod bearing or the crankshaft bearing had failed, causing major engine failure. The dealer rebuilt the engine. The vehicle was repaired under warranty. The contact later received notification of NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was 80,665. Parts distribution disconnect.","products":[{"type":"Vehicle","productYear":"2018","productMake":"ACURA","productModel":"TLX","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11591631,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/29/2024","dateComplaintFiled":"05/30/2024","vin":"19UUB2F61JA","components":"FUEL/PROPULSION SYSTEM","summary":"Vehicle dash board is lighting up & Can not go past 20mph or it will shut Off.","products":[{"type":"Vehicle","productYear":"2018","productMake":"ACURA","productModel":"TLX","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11587230,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/02/2024","dateComplaintFiled":"05/06/2024","vin":"19UUB1F5XJA","components":"ENGINE","summary":"My engine makes sounds and possibly there's some shifting noise when I'm not changing gears while driving on the highway. the dealer routinely checks my fluids,so the transmission fluid is fine. I even had a transmission flush after reading an article about this engine. The engine ticks like the rows are sticking. These are all characteristics of the published letter last year recalling Hondas and my car year make and model. Please furnish me with a recall letter so I can have this engine fixed before it dies or burns out on the highway causing injury or death","products":[{"type":"Vehicle","productYear":"2018","productMake":"ACURA","productModel":"TLX","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11585335,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/25/2024","dateComplaintFiled":"04/25/2024","vin":"19UUB1F36JA","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"My car alarm keeps going off. It happened last week overnight 3 times (12:30, 1:30, 2:30) last week and a week later again overnight.","products":[{"type":"Vehicle","productYear":"2018","productMake":"ACURA","productModel":"TLX","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11584510,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/27/2023","dateComplaintFiled":"04/22/2024","vin":"19UUB2F65JA","components":"ENGINE","summary":"Vehicle starting making ticking noise, I called Dave White Acura. It very quickly turned into a very loud knocking noise. I called back and they told me to have it towed in which I did. I also took a video of the car knocking. Dave white Acura called me first thing the next day and said, we started your car and it is knocking so loud we immediately shut it off. But no updates were made to my service papers other than my initial phone call. I was advised by Dave White Acura I needed a new engine. I of course asked why, their response was, it\u2019ll be cheaper for you to just put in a new (rebuilt) engine in than for us to tear it apart to find out exactly what it is but you definitely need a new engine. Again, Dave White failed to provide the necessary updates through the process and now Honda is refusing my reimbursement. I paid over $8016 to have a rebuilt engine but into my 2018 TLX.","products":[{"type":"Vehicle","productYear":"2018","productMake":"ACURA","productModel":"TLX","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11583014,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/13/2023","dateComplaintFiled":"04/15/2024","vin":"19UUB2F65JA","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2018 Acura TLX. The contact received notification of NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.","products":[{"type":"Vehicle","productYear":"2018","productMake":"ACURA","productModel":"TLX","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11582740,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/08/2024","dateComplaintFiled":"04/13/2024","vin":"19UUB1F35JA","components":"ENGINE","summary":"There was a rattling noise in the engine. The acura dealership service center diagnosed it as a connecting rod bearing failure. In the next few miles of driving, the vehicle stopped running and wouldn\u2019t start. Acura service center later diagnosed this as a motor seizure. This problem is similar to NHTSA ID Number: 11545720 and honda recalls XG1 and GG0","products":[{"type":"Vehicle","productYear":"2018","productMake":"ACURA","productModel":"TLX","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11581346,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/15/2024","dateComplaintFiled":"04/05/2024","vin":"19UUB2F55JA","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2018 Acura TLX. The contact received notification of NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling). The contact stated while driving approximately 10 MPH, several unknown warning lights illuminated, and the vehicle stalled. The contact stated that the steering wheel seized, and the vehicle stalled. The vehicle was not able to be restarted and was towed to the dealer but was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 107,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"ACURA","productModel":"TLX","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11577220,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/30/2023","dateComplaintFiled":"03/13/2024","vin":"19UUB2F50JA","components":"ENGINE","summary":"My name is [XXX]   On [XXX] while driving to lunch from work. I heard a faint knocking noise from my car. Came back to work and schedule an appointment with my mechanic dealer in Atlanta and there i notice a recall regarding the rod bearing. On the way back to where I was staying in Savannah Ga, the noise gotten a little louder when i pulled up in the driveway. I didn\u2019t want to drive it so i call a local Acura dealership in Savannah. The tow truck that came to pick up the car ask if the car was drive-able to load on truck. When i crank it\u2026he said that the rod. From the car was towed to Southern Motors Acura in Savannah. My dealership mechanic is Nalley Acura in Atlanta Ga. Since Nov 30th, i been in a rental out of pocket since Feb 25, 2024.  Each time i speak with American Honda they tell me the parts are not available as of yet. This has been an expensive and frustrating process dealing with them and nothing seems to be heading in the positive direction. At this point i want a new engine.  Reason being, the car has been sitting idle for months and the existing parts that\u2019s not being in operation may no longer be of good use with any new parts. I work in Manufacturing as a manufacturing engineer. This happens in Aerospace all the time. Trying to install new part along with existing parts that haven\u2019t been in use, may have corrosion,  will eventually go bad due to shelf life and seasonal weather changes.  Please assist me in this matter.  My number is [XXX]   INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2018","productMake":"ACURA","productModel":"TLX","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11571872,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/14/2023","dateComplaintFiled":"02/14/2024","vin":"19UUB2F69JA","components":"ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE","summary":"The contact owns a 2018 Acura TLX. The contact received notification of NHTSA Campaign Numbers: 23V858000 (Fuel System, Gasoline) and 23V751000 (Engine and Engine Cooling) however, the parts to do the recalls repairs were not yet available. The contact stated that while driving at an undisclosed speed and depressing the accelerator pedal, the vehicle only responded as needed when the accelerator pedal was depressed with excessive force. There was no warning light illuminated. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 50,000. Parts distribution disconnect.","products":[{"type":"Vehicle","productYear":"2018","productMake":"ACURA","productModel":"TLX","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11570565,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/15/2023","dateComplaintFiled":"02/07/2024","vin":"19UUB2F6XJA","components":"ENGINE","summary":"My car broke down on me in August of 2023 with a rod that connects to the engine being the issue. Now here we are 7 months later and I still am paying for a car that does not run. They won't inspect it to figure out if it's covered under the recall because there is no remedy for the recall. At this point, I have had to buy other cars while still paying on this one with no timeline of when to expect a fix.","products":[{"type":"Vehicle","productYear":"2018","productMake":"ACURA","productModel":"TLX","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11564526,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/20/2023","dateComplaintFiled":"01/10/2024","vin":"19UUB3F38JA","components":"POWER TRAIN,ENGINE","summary":"there has been a recall out for my vehicle since november 9th or so and i took my car in around the 19th of november because my car started making a loud knocking noise and i initially knew that it was from the recall and so i took it in on the 20th to have it inspected and so when i took it to get inspected and diagnosed to see what was going on.. acura carland told me it from my rod bearing but there was no fix available at the time and so the noise was terrible and i asked if it\u2019s ok to drive on and the service manager hector hernandez told me it was fine just keep up with the old change and see what happens in january which i didn\u2019t agree with and so a month goes by and im heading home from work my car keep making the knocking noise and it getting worse than ever and my vehicle is stalling on the road and i was just praying that it doesn\u2019t blow on me or catch fire and so as soon as i am turning off the exit to pull over and get home my engine completely seized and left my car in neutral and start rolling with no engine response. my engine completely blew and wouldn\u2019t crank and it finally stopped rolling. i had gotten it towed home and reached out to the manufacturer and dealer to see what happens now and so i was told to have it towed to the dealer to get a engine diagnosis done so my case could get started and once i got that done. i was referred that my engine needs to be replaced due to the rod bearing creating metal shavings to enter my engine and damaging it. once i sent over the documentation and photos to the manufacturer i was still told there\u2019s nothing to be done till january forcing me to be without a vehicle for 2 1/2 months with no loaner or anything. i been fighting for a resolution and nobody has done anything but point fingers at the dealer and manufacturer when i just needed a resolution for the time being to get me through till there is a permanent solution and has me left stressed and forced to rely on public transportation in various condition","products":[{"type":"Vehicle","productYear":"2018","productMake":"ACURA","productModel":"TLX","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11563014,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2023","dateComplaintFiled":"01/02/2024","vin":"19UUB2F56JA","components":"ENGINE,FUEL/PROPULSION SYSTEM","summary":"Car is red tagged on national recall site and Acura link having engine and fuel problems car shuts off I really need my car fixed asap","products":[{"type":"Vehicle","productYear":"2018","productMake":"ACURA","productModel":"TLX","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11562897,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/25/2023","dateComplaintFiled":"01/01/2024","vin":"19UUB2F66JA","components":"ENGINE,FUEL/PROPULSION SYSTEM,LANE DEPARTURE","summary":"Start up in the morning started to drive and the engine started to make a knocking noise","products":[{"type":"Vehicle","productYear":"2018","productMake":"ACURA","productModel":"TLX","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11561050,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/06/2023","dateComplaintFiled":"12/20/2023","vin":"19UUB2F54JA","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2018 Acura TLX. The contact received notification of NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling). The contact stated that when the vehicle was started, the vehicle was idling roughly. Additionally, the accelerator pedal was depressed and there was an abnormal knocking sound coming from the engine. The contact stated that the knocking became faster and louder while depressing the accelerator pedal. The vehicle was taken to a dealer where it was diagnosed and determined that the rod bearing needed to be replaced; however, the part to complete the recall repair was not available. VIN tool confirms parts not available. The vehicle was not repaired. The manufacturer was advised of the failure. The failure mileage was approximately 40,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"ACURA","productModel":"TLX","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11559063,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/07/2023","dateComplaintFiled":"12/07/2023","vin":"19UUB3F38JA","components":"POWER TRAIN,STRUCTURE,ENGINE","summary":"i took my car to acura carland in duluth georgia and i went initially for a check up on my recall i was notified for regarding my rod bearing and was told that there\u2019s nothing they can do about it and offered to do a wheel alignment on my vehicle and that should help with the knocking noise i had coming from my engine and that i would have to wait till january for anything else regarding my recall. i asked what could i do until then and i was told to keep up with my oil change and that its until january. i even asked for a loaner and was denied stating that they don\u2019t offer that which was hard to believe. a month after my recall on december 7th at 9:03 est pm my vehicle made more knocking noise way worse than before i had took it to acura carland and i was traveling home from work and suddenly my car start losing power and my check engine was flashing and car was stalling a bunch which eventually lead to my entire engine giving out and i was left stranded in the middle of the night with my car not operating nor cranking. i reached out to the manufacturer again and she provided me a case number but i really wish something could be done sooner but now my car is completely broken and won\u2019t crank anymore due to my engine being worn down by this recall which could of been avoided by proper customer care and no i don\u2019t have a car anymore with no help from no one. please help","products":[{"type":"Vehicle","productYear":"2018","productMake":"ACURA","productModel":"TLX","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11558080,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/30/2023","dateComplaintFiled":"12/02/2023","vin":"19UUB2F68JA","components":"ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE","summary":"I've had multiple failures on this vehicle. First, the engine had a rod knock and Acura gave me a very hard time approving the repair and eventually replacement of the engine. Second, the ADAS system is not working and is a huge safety concern. I keep getting error messages that my road mitigation and lane keeping assist systems do not work. Third, the ABS module system cannot communicate with my ECU and is not working properly. Another safety concern as this controls a lot of the wheel speed sensors, brakes, etc on this vehicle. A quick Google search for acura tlx ABS module repair will bring up pages and pages of people complaining about this very same problem yet Acura is not doing anything about it. This problem also affected other models such as the TSX, TL, RL, and the Oddysey. I've taken my vehicle to several mechanics and they all state that this is a very common problem in Honda/Acura. I'm not sure how Honda/Acura can risk the lives of their customers in this way but it is not safe as this vehicle is my daily commuter that I use for my family.","products":[{"type":"Vehicle","productYear":"2018","productMake":"ACURA","productModel":"TLX","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11556154,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/20/2023","dateComplaintFiled":"11/20/2023","vin":"19UUB2F63JA","components":"ENGINE","summary":"Spun rod bearings at 88000 miles","products":[{"type":"Vehicle","productYear":"2018","productMake":"ACURA","productModel":"TLX","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11545720,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/15/2023","dateComplaintFiled":"09/20/2023","vin":"19UUB2F61JA","components":"STEERING,ENGINE","summary":"I am one of many owners of an Acura/Honda J35 V6 engine that has had a connecting rod bearing failure at low mileage to no fault of the owner. In this case that is me. I bought this vehicle 5,000 miles ago from a dealer and it ran great. No issues. Ran trouble codes. None. Out of no where it started ticking. I stopped. Many other people who don\u2019t know cars wouldn\u2019t. If you keep driving the vehicle with this engine failure it eventually seizes the motor and you lose power steering. Connecting rods can snap and be projected through the engine as well. This is an uncommon failure in engines unless neglected or there is a defect. Honda even had to recall vehicle many years ago for the same exact issue which is now occurring again. I am encouraging other owners to file a complaint that are in our Acura forum online. Will be able to submit documentation when car is fixed. At dealer now.","products":[{"type":"Vehicle","productYear":"2018","productMake":"ACURA","productModel":"TLX","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11545525,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/13/2023","dateComplaintFiled":"09/19/2023","vin":"19UUB2F66JA","components":"ENGINE","summary":"Car goes into limp mode at highway speeds due to an issue with the engine. Engine needs replacing at low miles. Safety hazard that is not expected to happen when proper maintenance is performed promptly and car is driven appropriately.","products":[{"type":"Vehicle","productYear":"2018","productMake":"ACURA","productModel":"TLX","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11542201,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/23/2022","dateComplaintFiled":"09/01/2023","vin":"19UUB1F3XJA","components":"SERVICE BRAKES","summary":"Vechile starts vibrating when breaks are applied at highway speeds or when stopping completely.","products":[{"type":"Vehicle","productYear":"2018","productMake":"ACURA","productModel":"TLX","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11529242,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/02/2023","dateComplaintFiled":"06/27/2023","vin":"19UUB3F63JA","components":"ENGINE","summary":"While on the interstate, the Vehicles check engine light began blinking and the car lost power. Trying to accelerate the vehicle wouldn\u2019t speed up and began sputtering.  I had to maneuver to the shoulder without causing an accident.  The car was making a knock/rattle while trying to accelerate.   Acura dealership service department quoted me $20k repair for the engine.","products":[{"type":"Vehicle","productYear":"2018","productMake":"ACURA","productModel":"TLX","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11520637,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/04/2023","dateComplaintFiled":"05/05/2023","vin":"19UUB1F57JA","components":"STEERING,LANE DEPARTURE","summary":"I was driving and a lot of warning lights came on, on the dash and 10 different warning messages in the message center.  The alignment instantly messed up jerking my car to the right and I had to try to gain control and correct.  Luckily, I was only going about 25-30mph and was able to correct. If this would have occurred moving faster the outcome could have been very different.  Dealership is stating it is the P-AWS actuator on my 2018 Acura TLX that have gone out and caused this to occur.  Appears to be an issue many have encountered with two different Acura models according to what I have found online and a costly repair of $6,000.  Someone could really have been hurt with this issue if going at a speed of normal driving or on a freeway.","products":[{"type":"Vehicle","productYear":"2018","productMake":"ACURA","productModel":"TLX","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11518920,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/31/2018","dateComplaintFiled":"04/25/2023","vin":"19UUB2F33JA","components":"POWER TRAIN","summary":"I have a 2018 Acura tlx 6 cyl with 39k miles on it. Transmission bangs Into second gear when I first start driving the car each day. I brought to the dealership. Had codes updated and did a transmission service with no succsess. Dealership stated They can\u2019t do anything else without tripping a code. I know this is a known issue but can\u2019t get It resolved. All maintenance is up to date on car.","products":[{"type":"Vehicle","productYear":"2018","productMake":"ACURA","productModel":"TLX","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11515047,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2023","dateComplaintFiled":"04/02/2023","vin":"19UUB3F69JA","components":"POWER TRAIN","summary":"Yesterday a friend of mine was driving my 2018 Acura TLX. She thought she had it in P(park,) but it wasn't in park it was in D(drive) still. She had let her foot off the brake thinking it was in park and the car started moving. It wasn't until she said she looked up and realized it wasn't in park. She stated to me that she pushed the P(park,) but unfamiliar with my car and doesn't know which buttons on the panel are such as P(park,) R(reverse,) N(neutral.) With that said let it be noted that when I bought the car in April of 2022 the D & P were worn out from use. Almost a year later they are even more worn out so my friend didn't know exactly if the vehicle was in P or D because of how worn they are. The dealership I bought it from is aware of the buttons wearing out and said they wouldn't fix/replace it.  Please note the 2 pictures submitted with this shows #1 with headlights off #2 with headlights on.","products":[{"type":"Vehicle","productYear":"2018","productMake":"ACURA","productModel":"TLX","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11506935,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/11/2023","dateComplaintFiled":"02/13/2023","vin":"19UUB3F66JA","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING","summary":"The contact owns a 2018 Acura TLX. The contact stated that while driving at an undisclosed speed, the headlights started flickering. The vehicle was taken to an independent dealer to be diagnosed. The contact was informed that the amps in the battery was low. The manufacturer was made aware of the failure. The failure mileage was approximately 50,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"ACURA","productModel":"TLX","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11503261,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/22/2023","dateComplaintFiled":"01/23/2023","vin":"19UUB3F67JA","components":"ELECTRICAL SYSTEM","summary":"I have had, for years, Idle Stop/restart failures on my 2018 Acura TLX, too many times to count. One time, I heard the screeching tires of a car behind me stopping to avoid rear-ending me, when the driver thought I was going to proceed through an intersection, only to have the car die. Another time, with my infant in the car, I was nearly T-Boned when the car died failing to get through an intersection after a stop. I've taken the car in for service numerous times. Each time, they either couldn't find the problem, or told me I didn't drive it enough, or needed to keep it on a trickle charger, or that I needed a new Battery. In June of 2022, I received a letter from Acura informing me to get a PGM-FI software update. I did. Last night, the car died attempting to restart on a freeway off ramp (which it has done previously as well I should add). I shouldn't have to explain how dangerous it is having a car die on a freeway off ramp. Acura - FAIL.","products":[{"type":"Vehicle","productYear":"2018","productMake":"ACURA","productModel":"TLX","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11498449,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/21/2022","dateComplaintFiled":"12/21/2022","vin":"19UUB3F6XJA","components":"ENGINE","summary":"The car failed to turn back on after the auto stop fuction turned the engine off. This left me stranded at a green light. After a few seconds the car put itself in neutral and I slowly coasted to the side of the road as I was on a hill. It would not start for around 30 seconds, remained in accessory mode with the engine off. Finally it started and I cautiously drove home. The oil and coolant levels are still perfect and I got the battery tested. Not sure why it would not start back up.","products":[{"type":"Vehicle","productYear":"2018","productMake":"ACURA","productModel":"TLX","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11485710,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2022","dateComplaintFiled":"09/21/2022","vin":"19uub3f7xja","components":"ENGINE","summary":"The Idle stop feature will NOT automatically restart and causes me to stall for an unsafe amount of time. There is a recall call for my Acura 2018 TLX but my VIN does not fall under the qualifying vehicles.  I am very upset and this is a safety matter that needs to be addressed ASAP.","products":[{"type":"Vehicle","productYear":"2018","productMake":"ACURA","productModel":"TLX","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11472239,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/26/2022","dateComplaintFiled":"07/03/2022","vin":"19uub2f53ja","components":"FUEL/PROPULSION SYSTEM","summary":"This unit had recall for the fuel pump and even after the recall was completed . The car is still doing the same thing . It stalls out I tried to reach out to the manufacturer and nothing has been done ..","products":[{"type":"Vehicle","productYear":"2018","productMake":"ACURA","productModel":"TLX","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11470167,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/20/2022","dateComplaintFiled":"06/21/2022","vin":"19UUB3F69JA","components":"POWER TRAIN","summary":"When I bought the 2018 Acura TLX I asked about the buttons on the shifter being warn out. And they said they were fine and did not need to be replaced. I also brought this to Acura's attention that the fact that they wear out enough other drivers will not know which buttons is which and it can become a safety issue. Again, they brushed it off and said it wasn't in need of fixing. Well, my friend drove my car and even though I told her about the issue still had issues. She could not find the park button and pushed the wrong button. Causing the car to move when she thought it was in park.","products":[{"type":"Vehicle","productYear":"2018","productMake":"ACURA","productModel":"TLX","manufacturer":"Honda (American Honda Motor Co.)"},{"type":"Vehicle","productYear":"9999","productMake":"TBD","productModel":"TBD","manufacturer":"ODI Demo Co"}]},{"odiNumber":11459222,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/16/2022","dateComplaintFiled":"04/01/2022","vin":"19UUB3F62JA","components":"ELECTRICAL SYSTEM,ENGINE","summary":"Engine fails to start after idle stop, when the idle-stop off button is not engaged, and the battery doesn't have enough power to re-start the vehicle.  Essentially, the engine tries to start up at a traffic light/intersection but fails, causing the car to turn off and shift to Neutral without warning.  I then have to realize what is happening, shift the car from Neutral to Park, and hit the start button to be able to re-start the car.  There is no warning from the car that the battery is going to be unable to keep the car running, so the stall is 100% unexpected.  This is unsafe, as the re-start procedure is not intuitive, takes time, and causes cars behind you to start honking.  It could very easily cause a crash.  Either Acura needs to fix this issue with a battery warning, or provide the option of turning the auto-idle stop off button on permanently (which some members of our government wouldn't like, but would fix the problem and keep someone from being seriously injured).    This is also a known issue by Honda/Acura, as many other owners are reporting it:  https://www.tlxforums.com/threads/engine-failing-to-start-after-idle-stop.31809/","products":[{"type":"Vehicle","productYear":"2018","productMake":"ACURA","productModel":"TLX","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11458976,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2021","dateComplaintFiled":"03/30/2022","vin":"19UUB3F51JA","components":"ENGINE","summary":"The contact owns a 2018 Acura TLX. The contact stated that while driving at an undisclosed speed, the vehicle stalled approximately ten times. The vehicle inadvertently shifted into neutral. The vehicle was restarted after five minutes. The local dealer was contacted. The vehicle was diagnosed and repaired. The manufacturer was not contacted. The failure mileage was approximately 47,700. Consumer stated there was a known software bug in the auto idle feature, that needed updating. Consumer took the car to the dealer and had the software updated.","products":[{"type":"Vehicle","productYear":"2018","productMake":"ACURA","productModel":"TLX","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11457542,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/16/2022","dateComplaintFiled":"03/20/2022","vin":"19UUB1F36JA","components":"STEERING,ELECTRICAL SYSTEM,SERVICE BRAKES","summary":"There are so many lights flashing, my vehicle will not go over 50MPH, My steering wheel is no longer straight its actually to the left. I brought it to Acura and they are stating its a REAR TOE ACTUATOR issue and refuse to cover the 5,100.00 fee to fix this issue that has had a SAFETY BULLETIN posted for a 2015 TLX. There has been a bulletin about this according to Carvana so ACURA is aware of this issue but refuse to recall this issue. Warning lights are as follow, BRAKE SYSTEM ISSUE, ROAD DEPARTURE MITIGATION SYSTEM PROBLEM, Adaptive Cruise Control problem, VEHICLE STABILITY ASSIST PROBLEM, PRECISION ALL WHEEL STEER PROBLEM, POWER STEERING FAILURE. This vehicle only has 46,987 miles.","products":[{"type":"Vehicle","productYear":"2018","productMake":"ACURA","productModel":"TLX","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11454676,"manufacturer":"Honda (American Honda Motor Co.)","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"02/10/2022","dateComplaintFiled":"03/01/2022","vin":"19UUB2F57JA","components":"AIR BAGS","summary":"My car slid off of the road during a blizzard and hit a tree head on. My front end had smashed in and the car was totaled. The airbags did not deploy and the police who arrived on the scene believed that they should have. I brought my car to a body shop to assess the damages as well as look into the issue of the airbags. He told me that all of the crash sensors had gone off and my seat belt had locked up which led him to believe that my airbags should have definitely deployed. The car had no warning lamps on prior to the accident. I often travel on the interstate and had this crash happened at greater speeds I most likely would have not survived. The vehicle is in transit to a salvage yard but is available for inspection.","products":[{"type":"Vehicle","productYear":"2018","productMake":"ACURA","productModel":"TLX","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11443568,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/15/2021","dateComplaintFiled":"12/13/2021","vin":"19UUB2F38JA","components":"ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM,FORWARD COLLISION AVOIDANCE","summary":"Vehicle is having problems w original recall issues. Car stopping on its own on the highway, car says it\u2019s on E all the time but has gas, car hesitates continually and sometimes just stops, electrical system is having major glitches, transmission and engine having major issues with hesitation and delay. I\u2019ve bright it back many times and I\u2019m beyond frustrated with no resolution. It\u2019s unsafe to drive. Problem since day 1 I got the car. I\u2019m scared to drive it.","products":[{"type":"Vehicle","productYear":"2018","productMake":"ACURA","productModel":"TLX","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11426649,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/27/2021","dateComplaintFiled":"07/27/2021","vin":"19UUB2F37JA","components":"ELECTRICAL SYSTEM","summary":"When I press the start button with my key fob in range and with a new battery, the car won't start, but makes a rapid \"ticking\" noise while all of the dashboard lights flicker and other interior and exterior lights turn on.  Despite repeated attempts over several hours, the car will not start.","products":[{"type":"Vehicle","productYear":"2018","productMake":"ACURA","productModel":"TLX","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11424160,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/08/2020","dateComplaintFiled":"07/10/2021","vin":"19UUB3F59JA","components":"UNKNOWN OR OTHER","summary":"I am concerned because the 2018 TLX Acura I purchased is having stalling and starting issues . When I first purchased the car and it had fewer than 17,000 miles problems appeared with the lights coming on, parking break and emission issues. It had to be repaired  3 times. The recalled Fuel system/fuel pump (recall # 19v060000) was replaced in Feb. 2020, which I hoped fixed any mysterious stalling. The first time it stalled I was in a COVID parade at work to support the community. It started up and I did not think about it again. That was in the spring of 2020. Again on Thurs., July 8,2021 the battery light came on and the car stalled while I went to push the gas peddle to go at a light that turned green (It occurred twice in one day). Instead the car stalled. I went to restart, first it said stuck in gear, then it was fine. The dealer claims it is because the gear selector switch had crumbs and too much dirt in it. I find it strange that Acura left such a vulnerable part exposed to elements with cup holders next to it and in a society that has a drive-thru for almost any food. Approximately one week before I got the same messages when pulling into a parking spot just before stopping. I restarted the car and it was fine.   Also on May 24, 2021 my car, which had 71,657 miles had another issue with the Green key light flashing and the car did not start. The dealer replaced the control unit for keyless entry. It first appeared when my brother couldn't start my car. He told me and I went to start the car and it was fine. He was not familiar with my car and I thought maybe he didn't hold the brake to start it. Not long after I went to leave for work in the morning and the car did not start at all. I saw the blinking key. my car was towed to the dealer and repaired it.  I have never had a car with this type of repeated problem of stalling and not starting. It may be different parts, but are they band aids for something bigger?","products":[{"type":"Vehicle","productYear":"2018","productMake":"ACURA","productModel":"TLX","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11419428,"manufacturer":"Honda (American Honda Motor Co.)","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2021","dateComplaintFiled":"06/02/2021","vin":"19UUB3F38JA","components":"LATCHES/LOCKS/LINKAGES","summary":"On June 1, 2021 at about 9 p.m. the hood popped up, then the truck latch, the speedometer was reading a different speed than the cruise control without any interference, and the bluetooth and entertainment center were not operating correctly, yet no codes or warning lights.  On resuming travel on I-80 a semi started flashing his lights and veered out of the way so I slowed, and the parking brake engaged without my use of the parking brake as I was travelling at 80 mph, slowed to 45 with the semi.  Struck a road marker and the wheels were locked up on the interstate and steam appeared along along the windshield and passenger window with some whining from transmission.  I notified Acura (Montreal) from alongside the interstate.  Research revealed that this problem has been reported in many different types of Acura since 2015.  There were many warning lamps that appeared after the lock-up with two messages \"Emission System Problems\" and \"Electric Parking Brake Problem\" with the mileage at 43k.  When I tried to move the car individual wheels locked up, first driver rear, then front passenger, followed by front driver and rear passenger. There was smoke coming out from the wheels, and the front bumper has physical damage. Seeing this problem existed for years, and not the seriousness and intensity of the problem grew it is hard to understand how Acura and the NHTSA cannot issue a recall when this could have been a serious calamity on a major interstate causing loss of life, injury and serious interruption with interstate commerce.  The vehicle was towed to Acura dealership in Reno on June 2, 2021 and the dealership's service department has been very helpful.","products":[{"type":"Vehicle","productYear":"2018","productMake":"ACURA","productModel":"TLX","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11398274,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/27/2021","dateComplaintFiled":"02/28/2021","vin":"19UUB2F58JA","components":"ENGINE,FUEL/PROPULSION SYSTEM","summary":"WHEN DRIVING AS GEAR CHANGES WHILE HITTING THE GAS ,MY CAR JULTS AS IF GAS I RAN OUT OF GAS AND HARD ENOUGH TO MAKE ME FEEL LIKE IM GETTING WIPLASH AND DOSE IT AROUND 25MPH AND 55-60 MPH AND RPM WIL JUMP AND GO BACK TO NORMAL","products":[{"type":"Vehicle","productYear":"2018","productMake":"ACURA","productModel":"TLX","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11360895,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/15/2019","dateComplaintFiled":"09/24/2020","vin":"19UUB2F68JA","components":"POWER TRAIN","summary":"THE TRANSMISSION HAVE NOTICE OF VIBRATION AND ROUGH SHIFTING BETWEEN 30 TO 45 MPH.","products":[{"type":"Vehicle","productYear":"2018","productMake":"ACURA","productModel":"TLX","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11330824,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/22/2017","dateComplaintFiled":"06/25/2020","vin":"19UUB2F57JA","components":"UNKNOWN OR OTHER,EQUIPMENT","summary":"I BOUGHT THIS CAR ON OCTOBER 7, 2017 AND BY DECEMBER 22,2017 (DEALER REPORT ATTACHED), I HAD ALREADY EXPERIENCED AND REPORTED FOR THE FIRST TIME THE MALFUNCTIONING INFOTAINMENT SYSTEM ON MY 2018 ACURA TLX. THIS ISSUE IS ONGOING. THE TECHNOLOGICAL FLAW (PICTURES ATTACHED) IS THAT THE INFOTAINMENT SCREEN WILL FREEZE DURING OPERATION OF THE VEHICLE. THIS IMPACTS SEVERAL ESSENTIAL SAFETY AND DRIVING CAPABILITIES. WHEN THE SCREEN IS FROZEN, THE BACKUP CAMERA FAILS TO DISPLAY AS THE FROZEN SCREEN WILL NOT UNFREEZE UNTIL THE CAR IS TURNED OFF AND BACK ON. THIS MEANS THAT YOU HAVE TO PARK ON THE SIDE OF THE ROAD TO RESET THE SYSTEM. THIS FREEZE ALSO CAUSES YOUR PROGRAMMED GPS ROUTE (ON-SCREEN AND VOICE DIRECTIONS) TO GO HAYWIRE AND COMPLETELY FAIL, AGAIN  REQUIRING YOU TO LEAVE THE ROAD AND FIND A PLACE TO PARK, TURN OFF THE CAR AND TURN IT BACK ON. ON SEVERAL OCCASIONS, I HAVE BEEN ON FAMILY ROAD TRIPS AND THE INFOTAINMENT HAS FROZEN AND I HAVE HAD TO LEAVE THE HIGHWAY AND RESET THE SYSTEM. THIS IS DANGEROUS FOR ME AND OTHERS GIVEN THE TERRAIN IS UNKNOWN AND DRIVING (ESPECIALLY AT NIGHT) CARRIES A LOT OF RISK. I HAVE ATTEMPTED TO ADDRESS THIS ISSUE NUMEROUS TIMES WITH FIVE DEALERS IN THE SAN FRANCISCO BAY AREA. NONE OF THEM HAVE TAKEN ACCOUNTABILITY NOR ACKNOWLEDGED MY PROBLEM, SAYING THEY CANNOT REPLICATE IT. HOWEVER, I HAVE NOTICED THE INFOTAINMENT FREEZINGS TEND TO OCCUR ON RELATIVELY LONGER DRIVES. THIS INFOTAINMENT DEFECT IS NOT UNIQUE, THERE ARE SEVERAL COMPLAINTS AND ONGOING LAWSUITS REGARDING THE INFOTAINMENT SYSTEMS IN ACURA TLX AND RDX OF VARIOUS YEARS (2019-2020), BUT MY MODEL'S YEAR HAS NOT BEEN ADDRESSED. MY FAMILY AND I DO NOT FEEL SAFE IN THIS CAR. I BOUGHT IT WHEN IT JUST CAME OUT AND IT HAS BEEN A DISAPPOINTMENT, COMPOUNDED BY THE LOW-QUALITY CUSTOMER SERVICE THAT HAS CONSISTENTLY IGNORED ME FOR THE PAST 2+ YEARS BECAUSE THEY CLAIM THEY CANNOT REPLICATE IT.  *TR","products":[{"type":"Vehicle","productYear":"2018","productMake":"ACURA","productModel":"TLX","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11311523,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/19/2020","dateComplaintFiled":"02/25/2020","vin":"19UUB1F3XJA","components":"SEATS","summary":"THE DRIVERS SEAT LOWER TRIM FACING THE DOOR BREAKS AND CAUSES A SHARP BROKEN AREA THAT COULD CUT WHEN ENTERING OR EXITING THE CAR, OF IF IN AN ACCIDENT THE DRIVER COULD SHIFT THEIR BODY INTO THIS BROKEN AREA.  WHEN THE DRIVER SHIFT THEIR WEIGHT LATTERLY OVER A PERIOD OF TIME WITHIN THE SEAT THE PLASTIC TRIM BREAKS AND EXPOSES A U SHAPED METAL SUPPORT PIECE.  I SUSPECT THIS U SHAPED PIECE IS USED IN THE ASSEMBLY INSTALLATION OF THE SEAT AND AFTERWARDS COVERED WITH THE PLASTIC TRIM.  THIS DEFECT HAS AFFECTED CARS BACK TO 2015, AND ACURA IS JUST REPLACING THE PLASTIC TRIM PIECE.  ONE  CAN GOOGLE \"DRIVER SEAT PLASTIC BREAKING APART\" AND SEE THAT ARE MANY CASES.   I WOULD LIKE TO SEE ACURA MANUFACTURE A STRONGER PLASTIC TRIM PIECE, OR A TALLER ONE, OR FIND A WAY TO ELIMINATE THE EXPOSED U SHAPED METAL PIECE.  MINE IS A 2018 TLX WITH 27,000 MILES.","products":[{"type":"Vehicle","productYear":"2018","productMake":"ACURA","productModel":"TLX","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11310443,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/19/2020","dateComplaintFiled":"02/20/2020","vin":"19UUB2F3XJA","components":"ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)","summary":"WHEN RETURNING FROM A 40 MILE TRIP TO NAPLES FLORIDA, THE VEHICLE STABILITY SYSTEM DISPLAYED FAILURE WARNING LIGHTS.  WHEN I MADE IT BACK TO MY CONDO IN CAPE CORAL, THERE WAS S TOTAL SYSTEM FAILURE LOCKING OUT THE TRANSMISSION, INABILITY TO PUT THE CAR IN NEUTRAL, ANTILOCK BRAKES, ETC. THIS COULD HAVE BEEN A MAJOR SAFETY ISSUE HAD I BEEN ON THE HIGHWAY .","products":[{"type":"Vehicle","productYear":"2018","productMake":"ACURA","productModel":"TLX","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11298137,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/07/2020","dateComplaintFiled":"01/09/2020","vin":"19UUB2F73JA","components":"SERVICE BRAKES","summary":"ON THE MORNING OF 1/7/2020, MY CARS' BRAKE SENSING SYSTEM MALFUNCTIONED BRINGING MY CAR TO A GRINDING HALT LAUNCHING MYSELF FORWARD TOWARD THE STEERING WHEEL AND THE ITEMS IN MY PASSENGER SEAT FORWARD INTO THE FLOORBOARD. THIS WAS ON A CITY STREET APPROACHING THE INTERSECTION OF A MAJOR HIGHWAY. THERE WAS NO CAR IN FRONT OF ME AT THE TIME THIS HAPPENED AND THANKFULLY, THERE WERE NO CARS WITHIN A CLOSE DISTANCE BEHIND ME.  THERE HAD BEEN A TRUCK THAT WAS ~100+ YARDS IN FRONT OF ME THAT TURNED RIGHT INTO A GAS STATION. THIS WAS NEARING AN INTERSECTION WHERE I PLANNED TO TURN RIGHT AND I LET MY FOOT OFF THE ACCELERATOR AND WAS SLOWING DOWN. AFTER THE TRUCK WAS ALREADY PARKED AT THE GAS PUMP W/THE DRIVER OPENING HIS DOOR, THIS MALFUNCTION IN MY BRAKING SYSTEM OCCURRED W/NOTHING IN FRONT OF ME.  THE GOODSON ACURA DEALERSHIP I TOOK MY CAR TO HAD SEVERAL TEAM MEMBERS WHO HAVE ALSO EXPERIENCE THIS EXACT SAME PROBLEM WHEN A VEHICLE IN FRONT OF THEM HAD TURNED RIGHT. THEY EXPLAINED I SHOULD 'THINK OF IT AS A DELAYED RESPONSE IN THE SYSTEM'. THEY NOTED THAT ACURA IS AWARE OF THIS, BUT THERE IS NOTHING THAT CAN BE DONE. I INFORMED THEM THAT I WAS NOT SATISFIED WITH THAT ANSWER. A SAFETY FEATURE ON MY CAR IS NOW A SAFETY RISK FOR ME TO POTENTIALLY BE REAR-ENDED SIGNIFICANTLY SINCE THERE WAS NO CAR IN FRONT OF ME WHEN IT HAPPENED.  THEY RAN A COMPLETE CHECK OF THE SYSTEM TODAY, 1/9/2020 AND NO ERRORS WERE NOTED. THEY DID ADJUST THE SETTING FROM \"NORMAL\" SENSITIVITY ON DISTANCE TO BE FURTHER OUT, BUT IT SHOULD NOT HAVE TO BE SET OUTSIDE OF \"NORMAL\" SETTINGS FOR PROPER HANDLING.  ACURA IS A LUXURY LINE VEHICLE WITH ADVANCED TECHNOLOGY SAFETY FEATURES IN PLACE TO PROTECT DRIVERS/PASSENGERS, NOT TO POTENTIALLY HARM THEM. THIS IS NOT AN ACCEPTABLE MALFUNCTION TO HAPPEN FOR MYSELF OR MY FAMILY. IF THIS IS TRULY KNOWN TO ACURA AS A CONCERN AND NOT BEING ADDRESSED, THIS IS A PROBLEM.","products":[{"type":"Vehicle","productYear":"2018","productMake":"ACURA","productModel":"TLX","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11245835,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/07/2019","dateComplaintFiled":"08/22/2019","vin":"19UUB3F69JA","components":"SEAT BELTS,UNKNOWN OR OTHER,SERVICE BRAKES","summary":"THIS WILL BE THE 12TH TIME WHERE MY CAR COMES TO A SUDDEN AND VIOLENT STOP FOR NO APPARENT REASON - DUE TO THE COLLISION MITIGATION BREAKING SYSTEM ACTIVATING WITH NO CARS IN FRONT OF ME. THE LAST TIME THIS HAPPENED, A FEW WEEKS AGO, THERE WAS SOMEONE BEHIND ME AND IT WAS A VERY CLOSE CALL. THERE WAS ALSO A PASSENGER WHO DIDN'T KNOW WHAT HIT HIM. I HAVE BROUGHT THE CAR IN FOR SERVICE ONLY TO BE TOLD EVERYTHING WAS FINE. I ATTEMPTED TO BRING IT IN FOR SERVICE AGAIN AND I WAS GIVEN THE RUN AROUND THAT THEY HAD NO AVAILABILITY FOR WEEKS. I HAVE EMAIL CORRESPONDENCE WITH ACURA CUSTOMER CARE AND ANYONE INVOLVED IN THE PURCHASE OF THIS VEHICLE, INCLUDING TWO SEPARATE DEALERSHIPS AND I HAVE RECEIVED A GENERIC RESPONSE WITH NO SOLUTION OFFERED. THIS IS A DANGEROUS SYSTEM THAT IS CLEARLY NOT TESTED APPROPRIATELY AND I WILL BE KEEPING IT TURNED OFF JUST AS LONG AS I CAN REMEMBER TO DO SO. THESE INCIDENTS VARY - MOST TIMES IT OCCURRED ON A LOCAL STREET. IT HAPPENED TWICE ON AN INTERSTATE HIGHWAY AS I WAS ENTERING GOING ABOUT 45MPH. ALL TIMES THIS HAS HAPPENED I WAS TRAVELING OVER APPROX 35MPH","products":[{"type":"Vehicle","productYear":"2018","productMake":"ACURA","productModel":"TLX","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11240436,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/25/2019","dateComplaintFiled":"07/29/2019","vin":"19UUB2F34JA","components":"UNKNOWN OR OTHER","summary":"ON 6/25/19 AT 16:39 I WAS DRIVING MY 2018 ACURA TLX NORTHBOUND ON A FOUR LANE CITY STREET AT APPROXIMATELY 35 MPH. ROAD CONDITIONS WERE DRY AND CLEAR. AS I APPROACHED THE INTERSECTION, THE CMBS (COLLISION MITIGATION BRAKING SYSTEM) BEEPED AND BROUGHT THE VEHICLE TO A COMPLETE STOP DESPITE THERE BEING NO CAR AHEAD. THIS SURPRISED ME AND NEARLY CAUSED AN ACCIDENT AS THE TRUCK BEHIND ME HAD TO STOP SUDDENLY. WHILE BRAKING THE VEHICLE IGNORED ALL THROTTLE INPUT, THUS MY ENGINE RACED AND SPUN THE FRONT TIRES ONCE THROTTLE INPUT WAS RESTORED. THE EVENT, WITH SOUND, WAS CAPTURED VIA MY DASHCAM, I HAVE ATTACHED A STILL IMAGE FROM THE DASHCAM VIDEO AND CAN SUPPLY THE FOOTAGE IF NEEDED. MY ACURA IS DUE FOR SERVICE NEXT MONTH AND I PLAN TO REPORT THIS ISSUE TO MY ACURA DEALER AT THIS TIME. I CHANGED THE VEHICLE 'FORWARD COLLISION WARNING DISTANCE' SETTING FROM 'LONG' (DEFAULT) TO 'SHORT' AND HAVE NOT HAD THE SAME ISSUE RECUR.","products":[{"type":"Vehicle","productYear":"2018","productMake":"ACURA","productModel":"TLX","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11216915,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/28/2019","dateComplaintFiled":"05/30/2019","vin":"19UUB2F55JA","components":"FUEL/PROPULSION SYSTEM","summary":"I BOUGHT A BRAND NEW 2018 ACURA TLX, THE DEALERSHIP STATED THE CURRENT RECALL ON THE VEHICLE WAS FIXED BEFORE THE SALE. AFTER SEARCHING THE VIN I FOUND OUT THAT THE RECALL WAS NOT REPAIRED. I GOT THE SERVICE DEPARTMENT TO MAKE AN APPOINTMENT TO FIX THE RECALL BUT SHOULD THE DEALERSHIP FACE ANY PUNISHMENTS/ FINES ETC. FOR SELLING A NEW VEHICLE WITH AN OPEN RECALL AFTER STATING IT WAS FIXED?","products":[{"type":"Vehicle","productYear":"2018","productMake":"ACURA","productModel":"TLX","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11180273,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/25/2019","dateComplaintFiled":"02/15/2019","vin":"19UUB3F30JA","components":"ELECTRICAL SYSTEM","summary":"I WENT TO THE GROCERY STORE AND PARKED MY CAR ON THE STORES SURFACE LOT. WHEN I RETURNED TO MY CAR AND TURNED MY CAR ON ALL ERROR MESSAGES APPEARED - EMISSION LIGHTS ON AND THE CAR WOULD NOT SHIFT INTO DRIVE.","products":[{"type":"Vehicle","productYear":"2018","productMake":"ACURA","productModel":"TLX","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11175717,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/04/2019","dateComplaintFiled":"02/08/2019","vin":"19UUB3F7XJA","components":"UNKNOWN OR OTHER","summary":"2018 ACURA TLX UNEXPECTEDLY AND FOR UNKNOW REASONS INITIATES AN EMERGENCY (SOS) CALL, ONE OF WHICH RESULTED IN A 911 CALL TO NYS POLICE.  THIS HAS HAPPENED ALMOST HALF A DOZEN TIMES.  WE DIDN'T KEEP TRACK AT FIRST BUT NOW KNOW TO DO THAT.  MOST TIMES THIS HAPPENS WHILE THE CAR IS MOVING.  NOTHING UNUSUAL ABOUT THE CAR OR THE WEATHER OR ANYTHING WE CAN THINK OF THAT WOULD INITIATE THIS.  THE CAR HAS NOT REPORTED THAT ANYTHING IS WRONG.  ON ONE OCCASION THE CAR CALLED SOS AND WHEN ACURA PERSON DIDN'T GET A REPLY FROM THE CAR THEY CALLED 911.  NY STATE TROOPERS RESPONDED.  THE CAR WAS STATIONARY IN OUR DRIVEWAY AND HAD BEEN FOR 12 HOURS.  ONE OF THE TROOPERS FELL ON ICE COVERED LAWN TRYING TO GET TO THE FRONT DOOR.  I HAVE ASKED ACURA FOR THE CALL LOGS SO I CAN PROVIDE TO THE DEALER WITH THE EXACT DATE AND TIME OF THESE CALLS.  16 DAYS AFTER MY WRITTEN REQUEST I STILL HAVE NO LOGS.  WHEN THIS HAPPENS, IT IS A VERY SCARY EXPERIENCE.  THE TWO DISPLAYS INDICATE SOS IN LARGE RED LETTERS AND THE MAP LIGHTS UP WITH THE CARS CURRENT LOCATION IN 10 DIGIT COORDINATES.  THEN SOMEONE COMES OVER THE SPEAKER TO ASK IF WE ARE OKAY.  THIS WOULD BE REASSURING IF WE WERE IN THE DITCH ON THE SIDE OF THE ROAD OR INCAPACITATED BUT GOING TO THE GROCERY STORE AND IT IS GOING OFF HAS SCARED MY WIFE AT LEAST THREE TIMES.  THIS HAS HAPPENED TO ME WHEN I WAS DRIVING TOO.  ACURA CLIENT RELATIONS HAS BEEN ZERO HELP IN GETTING THE LOGS OF TIMES.  ADDITIONALLY, I THINK THERE IS A SYSTEMIC PROBLEM BECAUSE ACURA PLACED THE CONCIERGE AND THE SOS BUTTONS VERY CLOSE TO THE GARAGE DOOR OPENER AND OVERHEAD LIGHTS.  WE HAVE, ON TWO OF THREE OCCASIONS PRESSED THE BUTTON BY MISTAKE.  ON ALL THOSE CASES WE TOLD THE PERSON CALLING WE MADE A MISTAKE.  ALL OTHER TIMES (WHICH WE DON'T KNOW BECAUSE ACURA HASN'T GIVEN THEM TO US YET) THE CAR INITIATED THE CALL ALL ON ITS OWN.","products":[{"type":"Vehicle","productYear":"2018","productMake":"ACURA","productModel":"TLX","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11102472,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/08/2018","dateComplaintFiled":"06/18/2018","vin":"","components":"STEERING,POWER TRAIN,ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE","summary":"TL* THE CONTACT OWNS A 2018 ACURA TLX. WHILE DRIVING AT AN UNKNOWN SPEED, ON THREE OCCASIONS, THE STEERING WHEEL SEIZED WHILE MAKING EITHER A LEFT OR RIGHT TURN. THE BRAKE PEDAL WAS APPLIED, BUT FELT STIFF AND FAILED TO RESPOND. THE ACCELERATOR PEDAL WAS APPLIED, BUT THE VEHICLE FAILED TO MOVE. IN ADDITION, THE ELECTRICAL SYSTEM, EMISSION, TRANSMISSION, STABILITY CONTROL, ALL WHEEL ASSIST, BLIND SPOT, CRUISE CONTROL, AND LANE ASSIST INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO ACURA OF MEMPHIS (2611 RIDGEWAY RD, MEMPHIS, TN 38119) WHERE IT WAS DIAGNOSED THAT THE VEHICLE OVERHEATED AND THE AUTOMATIC START MALFUNCTIONED. THE VEHICLE WAS REPAIRED, BUT THE FAILURES RECURRED. THE MANUFACTURER WAS NOT NOTIFIED AND OPENED CASE NUMBER: 08586429. NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 31,081. THE VIN WAS NOT AVAILABLE.","products":[{"type":"Vehicle","productYear":"2018","productMake":"ACURA","productModel":"TLX","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11054719,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/14/2017","dateComplaintFiled":"12/14/2017","vin":"19UUB2F60JA","components":"SEAT BELTS","summary":"THE REAR SEAT ANCHORS TO INSTALL A CHILD SAFETY SEAT ARE NOT ACCESSIBLE IN THE 2018 ACURA TLX. YOU CANNOT TRANSPORT A SMALL CHILD UNDER 2 IN THE CAR. REPORTED TO ACURA 12/14/2017. NOTE: THE HOOKS ARE TOO FAR UNDER THE SEAT AND CANT BE REACHED!!!!","products":[{"type":"Vehicle","productYear":"2018","productMake":"ACURA","productModel":"TLX","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11043660,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/04/2017","dateComplaintFiled":"11/06/2017","vin":"","components":"ELECTRICAL SYSTEM,ENGINE","summary":"FOR THE PAST TWO DAYS I SEE THE CHECK ENGINE INDICATOR POP UP ALONG WITH TWO ERRORS. \"ELECTRIC PARKING BRAKE PROBLEM\" AND \"EMISSIONS SYSTEM PROBLEM\" THIS HAPPEND AFTER DRIVING AND PARKING THE CAR. THE NEXT DAY I TURNED THE CAR ON AND SAW THE ERRORS.    NOT SURE WHAT CPULD BE THE CAUSE OF THIS. I RECENTLY PURCHASED THIS UNIT. HAD IT SINCE JULY 2017 WITH ONLY 3228MILES. PLEASE ADVISE. THANK YOU.","products":[{"type":"Vehicle","productYear":"2018","productMake":"ACURA","productModel":"TLX","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11022710,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2017","dateComplaintFiled":"09/11/2017","vin":"","components":"TIRES","summary":"MAVIS TIRE A NEW YORK BASED TIRE RETAILER IS SELLING TIRES WITH ADVERTISED 5+ YEAR OLD DOT NUMBERS","products":[{"type":"Vehicle","productYear":"2018","productMake":"ACURA","productModel":"TLX","manufacturer":"Honda (American Honda Motor Co.)"},{"type":"Tire","productYear":"9999","productMake":"GOODYEAR","productModel":"EAGLE F1 ALL SEASON","size":"275/40ZR17","manufacturer":"Goodyear Tire & Rubber Company"}]}]}