{"count":97,"message":"Results returned successfully","results":[{"odiNumber":11739494,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/21/2026","dateComplaintFiled":"05/22/2026","vin":"WA1CFAFP2FA","components":"STRUCTURE","summary":"Vehicle failed inspection due to premature rust perforation damage of rear subframe caused by a plastic cover trapping water against the metal. Vehicle otherwise passed inspection.","products":[{"type":"Vehicle","productYear":"2015","productMake":"AUDI","productModel":"Q5","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11713660,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/19/2026","dateComplaintFiled":"01/27/2026","vin":"WA1DGAFP4FA","components":"STRUCTURE","summary":"The contact owns a 2015 Audi Q5. The contact stated that the rear subframe was extremely rusted and could not pass a safety inspection. The vehicle was driven to the dealer, but the vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 82,351.","products":[{"type":"Vehicle","productYear":"2015","productMake":"AUDI","productModel":"Q5","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11711288,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/15/2025","dateComplaintFiled":"01/15/2026","vin":"WA1WGAFP5FA","components":"TIRES","summary":"The contact owns a 2015 Audi Q5 equipped with Firestone Tires, Tire Line: Firehawk A/S, Tire Size: P235/55/R19, DOT Number: 1RBE793E9. The tires were purchased in 2022. While the contact\u2019s wife was driving at an undisclosed speed, there was an abnormal sound coming from the vehicle, and the rear driver\u2019s side tire had a blowout. The contact's wife was able to pull over to the side of the road. The contact was unsure if the tire was replaced or if the vehicle was driven to the residence nearby with the blowout tire still on the vehicle. The vehicle was taken to a tire specialty shop, where the rear driver\u2019s side tire was replaced. On another occasion, while the contact's wife was driving at an undisclosed speed, the driver heard an abnormal sound before rear passenger\u2019s side tire had a blowout. No warning lights were illuminated. A passerby assisted the contact's wife in changing the tire. On another occasion, while the contact\u2019s wife was driving at an undisclosed speed, the driver\u2019s side front tire had a blowout. The contact changed the flat tire once the vehicle was driven back to the residence. Upon inspection, the contact noticed that the inside of the tire, where the bead of the tire meets the rim, was cracked. The contact noticed tire crazing all over the tire, and that the inside of the tires showed deep cracks. The contact stated that the other two tires showed the same failure.  The tire manufacturer was made aware of the failure. The tire failure mileage was approximately 130,000. The vehicle failure mileage was unknown.","products":[{"type":"Vehicle","productYear":"2015","productMake":"AUDI","productModel":"Q5","manufacturer":"Volkswagen Group of America, Inc."},{"type":"Tire","productYear":"9999","productMake":"UNKNOWN","productModel":"UNKNOWN","size":null,"manufacturer":"UNKNOWN MANUFACTURER"}]},{"odiNumber":11705718,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/18/2025","dateComplaintFiled":"12/17/2025","vin":"WA1LFAFP4FA","components":"POWER TRAIN,ELECTRICAL SYSTEM,ENGINE","summary":"1.What component or system failed or malfunctioned, and is it available for inspection upon request? EPC light is on, car stalled on highway towed in Audi Dealership Jan/2023, On August 18, 2025 The vehicle experience catastrophic engine failure, electrical issues, coolant system defects,and currently inoperable and safety risk. 2.How was your safety or safety of others put at risk? vehicle stalled on street potentially public safety risk. 3.Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, Audi dealership service center recommendation buy $22,000 for brand new engine . 4.Has the vehicle or component been inspected by manufacturer, police, insurance representatives or others? Inspected by Audi Dealership Service Center, and State Farm claims representative. 5.Were there any warning lamps, message or other systems of the problem prior to the failure, and when they first appear? When did first appeared a problem EPC light goes off and on January 17, 2023, loss of engine power, oil/coolant leaks, and etc.","products":[{"type":"Vehicle","productYear":"2015","productMake":"AUDI","productModel":"Q5","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11702822,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/28/2025","dateComplaintFiled":"12/03/2025","vin":"Wa1lfafp5fa","components":"ENGINE","summary":"Engine consumed a quarter of oil every 300 miles. The EPC light and engine light illuminated. The vehicle went into limp mode. I had the vehicle towed to a certified mechanic.Vehicle was inspected by a certified mechanic and will need a new engine. Engine only has 85,000 miles and oil was changed every 5000 miles.","products":[{"type":"Vehicle","productYear":"2015","productMake":"AUDI","productModel":"Q5","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11701580,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/24/2025","dateComplaintFiled":"11/25/2025","vin":"WA1CFAFP7FA","components":"FUEL/PROPULSION SYSTEM","summary":"The cooling system failed without warning! As I\u2019m driving on the highway my vehicle began smoking! I smelled a burnt smell! Upon getting off the highway , I noticed my coolant had leaked almost completely out! I check my vehicle every morning before work as I drive through three counties to get to work and my coolant was full as I had just topped it off that morning! Upon inspection it was found from a local mechanic to be the water pump! My truck was fine last month upon getting a n inspection.","products":[{"type":"Vehicle","productYear":"2015","productMake":"AUDI","productModel":"Q5","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11683204,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/26/2025","dateComplaintFiled":"08/26/2025","vin":"WA1CFAFP1FA","components":"ENGINE","summary":"i have had necessary service checks; however, the spark plugs keep getting burned out. the car is barley 10 yrs old i have replaced the spark plugs 4 times this year alone. Its like every 2 months for the last year. this is abnormal","products":[{"type":"Vehicle","productYear":"2015","productMake":"AUDI","productModel":"Q5","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11682386,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/13/2025","dateComplaintFiled":"08/22/2025","vin":"WA1CMAFPXFA","components":"SUSPENSION","summary":"Rear subframe rusted out at only 85,000 miles","products":[{"type":"Vehicle","productYear":"2015","productMake":"AUDI","productModel":"Q5","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11681486,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/08/2025","dateComplaintFiled":"08/19/2025","vin":"WA1DGAFP2FA","components":"SUSPENSION","summary":"2015 Audi Q5 Quattro (all wheel drive). During recent inspection the vehicle was found to have extreme corrosion, cracking, and structural failure of the rear subframe and subframe crossmember. The rear steel subframe is manufactured as an assembly. The rear subframe assembly supports all of the rear suspension components and rear drivetrain and drivetrain components. My vehicle is always garaged and no other corrosion was found during inspection of the entire vehicle. The finding is a manufacturing defect that is only isolated to the rear subframe assembly of the vehicle.  Due to the extreme nature of corrosion and cracking found on the subframe assembly this should be considered a high priority warning for Audi Q5 owners. A total failure of all rear suspension and drivetrain components may result.","products":[{"type":"Vehicle","productYear":"2015","productMake":"AUDI","productModel":"Q5","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11669364,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/09/2023","dateComplaintFiled":"06/26/2025","vin":"WA1LFAFP8FA","components":"ENGINE,FUEL/PROPULSION SYSTEM","summary":"Vehicle: 2015 Audi Q5 2.0T VIN: [XXX]   At around 70,000 miles, my vehicle began consuming engine oil abnormally. I received a low-oil warning and had to add 1 quart every 1,000 miles. I first approached an authorized Audi dealer at 75,000 miles, who inspected the vehicle and stated this was \u201cnormal for older vehicles\u201d and found no issues. However, the problem worsened rapidly. By 79,000 miles, I visited a second Audi dealer who acknowledged that this was a common problem in this engine type. They quoted me $16,000\u2013$20,000 for a full engine replacement, stating they could not replace pistons alone.  At 80,000 miles, my car now consumes 1 quart of oil every 200 miles. The oil warning light comes on frequently. I am forced to carry oil and top off multiple times per week. This is not normal wear for a luxury vehicle with regular maintenance.  This condition creates multiple safety risks: \u2022Sudden engine seizure or power loss if oil runs too low, especially while driving at highway speeds. \u2022Loss of steering/brake assist due to oil pressure failure. \u2022Increased fire risk from leaks or overheating. \u2022Frequent roadside stops to add oil, risking exposure to traffic. \u2022Distraction while driving due to monitoring oil levels. \u2022Environmental hazard from oil spills.  The engine remains available for inspection. The vehicle has only been inspected by Audi dealerships. Audi should be held accountable for a defect that compromises safety and reliability at relatively low mileage. I urge NHTSA to investigate and take appropriate action. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2015","productMake":"AUDI","productModel":"Q5","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11668160,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/17/2025","dateComplaintFiled":"06/20/2025","vin":"WA1LFAFP3FA","components":"LANE DEPARTURE","summary":"System does no longer work. Audi Montgomery inspected the vehicle and deamed that both side blind spot warning components have failed.  People come to trust the system and when it fails they would lane change, not be warned and cause an accident.  Dealer comfirmed failed components.  Opened a concern with Audi USA and was told I am responsible for repairing the failed system. 6/19/2025.","products":[{"type":"Vehicle","productYear":"2015","productMake":"AUDI","productModel":"Q5","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11667941,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/12/2025","dateComplaintFiled":"06/19/2025","vin":"WA1DMAFP5FA","components":"SUSPENSION","summary":"To Whom It May Concern,     I am writing to formally report a serious safety issue involving my 2015 Audi Q5 TDI (VIN # [XXX] ), which has developed severe corrosion on the rear subframe. I am the original owner of this vehicle, which has 92,700 miles and has been garage-kept and exclusively serviced by authorized Audi dealerships since purchase.  On [XXX], following a failed Virginia State safety inspection, the vehicle was inspected by Audi of Chantilly, VA. Their service department confirmed that the rear subframe is cracked due to extensive rust and recommended immediate repair. I have attached both the inspection report and supporting photographs.  This is not an isolated case. Numerous Audi Q5 owners have documented similar corrosion on the rear subframe, often attributed to a plastic cover that traps moisture and accelerates rusting. This appears to be a design defect with potentially dangerous implications.  As it stands, the vehicle is not drivable. The compromised subframe poses a serious risk of structural failure while in motion, increasing the potential for loss of control, a crash, or injury. The dealership has estimated repairs at over $9,000, which I am currently seeking coverage for through Audi Customer Service. However, Audi has indicated that their corrosion warranty covers only body panels\u2014not subframe components\u2014despite the fact that the defect stems from their design. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2015","productMake":"AUDI","productModel":"Q5","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11663041,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/15/2025","dateComplaintFiled":"05/27/2025","vin":"WA1CFAFP0FA","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2015 Audi Q5. The contact stated that there was an abnormal leak underneath the vehicle. In addition, the contact stated that the vehicle failed to start up as intended. The contact stated that the coolant reservoir was refilled; however, the failure persisted. The vehicle was diagnosed on the scene by an independent mechanic, who determined that water pump had failed. The independent mechanic related the failure to NHTSA Campaign Number: 18V229000 (Engine and Engine Cooling); however, the VIN was not included. The local dealer was not contacted. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 140,000.","products":[{"type":"Vehicle","productYear":"2015","productMake":"AUDI","productModel":"Q5","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11654919,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/11/2025","dateComplaintFiled":"04/16/2025","vin":"WA1CFAFP3FA","components":"ENGINE","summary":"Common problem with engine cooling systems and oil systems failing. Failing emissions because of this and overheating with risk of fire. Common problem with the Q5s. Which some of them are recalled but not my 2015 q5 premium for some reason.","products":[{"type":"Vehicle","productYear":"2015","productMake":"AUDI","productModel":"Q5","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11628463,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/03/2022","dateComplaintFiled":"12/03/2024","vin":"WA1LFAFP4FA","components":"SUSPENSION,SERVICE BRAKES,ENGINE","summary":"I've reported multiple times to my dealer about the oil comsumption back in 2022 and work was performed on the vehicle in the prior year to fix leak and brake noise issue since approx 2021 on my 2015 Q5 that currently only has 65,000 miles. No warning indicator presents regarding the brakes. However oil indicator and engine light icons display. I'm constantly checking the oil indicator level to see how much is still in the and then add add once it shows thats its extremly low. I have to do this everytime I am about to use the car. This can be dangerous at times since there's no indication that its very low and its not seen unless you go into the \"car\" section that shows the level, it has no alert display for the level.     All required diagnostic and maintenance services have been performed with the dealer.    When inspecting the brake issue they always come back with no findings say that no issue could be found,  howeve when I'm driving it, it sqeeks and makes a grinding sound all the time. This has been going on for quite a few years.  As for the oil consumption issue, this isssue has been in recent years and both times this has been looked into by the dealer I was informed that its not covered under any manufacturers warranty and would cost me approx. $10,000.00  for them to repair it or I could trade it in. This is a very expensive luxury car and at this low milage shouldn't have these types of issue. I've seen on various car sites that both the oil comsumption and piston issue is a known issue with this model Audi and that issue occurs aournd 60,000 miles but was rectified for the models that came after 2015. I wish I had know this before making this purchase. Now the driver seat adjusting panel is broken, this came out of no where about four weeks ago with no warning. I haven't received any recall notifications since my Audi Care coverage expired, not sure why this would stop because I didn't continue this service.","products":[{"type":"Vehicle","productYear":"2015","productMake":"AUDI","productModel":"Q5","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11628449,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/18/2024","dateComplaintFiled":"12/02/2024","vin":"WA1CMAFP9FA","components":"FUEL/PROPULSION SYSTEM","summary":"My words: An overheated electrical connection near the fuel tank overheated, thus cutting off the fuel pump system. This is similar to other fuel pump recalls with Audi A3 vehicles.  BEGINNING OF MECHANIC REPORT: Concern? = Customer states he was on a trip driving on the highway, parked it and it wouldnt restart. Vehicle is cranking and not starting. Codes were pulled from the vehicle is there are fuel pump related codes. Cause = Confirmed concern vehicle does not start. fault codes P0087, p3073, p3043, removed rear seat and checked pump control module. found power supplied to control module but no power to pump. also found connector to control module melted. advise replacement of control module, in tank pump, and control module connector to start.\"  END OF MECHANIC REPORT  The markings on the fuel pump control module are as follows, line by line: \"VW emblem\" \"Audi emblem\" Germany  1j0 973 726  >PBI<  FEP  1/3 3699","products":[{"type":"Vehicle","productYear":"2015","productMake":"AUDI","productModel":"Q5","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11624091,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/09/2023","dateComplaintFiled":"11/07/2024","vin":"WA1LFAFP6FA","components":"ENGINE","summary":"After paying to run an inspection test recommended by Audi USA, it was confirmed that the issue of the excess oil consumption was with the piston, and they also recommended changing the engine. It puts me at risk every time I drive the car because I am not sure how much oil my car has at this point.  I have been reporting to the dealer my observation of excessive oil consumption. They kept telling me that it was because my car was old. I have an Audi Q5 2015 with 85,600 miles. I have done all my manufacturing maintenance at the dealer, so they have records that I do take care of my car.  I paid to run a diagnostic test suggested by Audi USA. I was told that I have to pay about $30,000 to fix the engine ($13,000 + for the piston and $17,000 + for the engine). The car started warning me that it needed oil soon. I reported it to Audi USA and told them that this issue was one of the recalls done in 2017. I was told that I did not qualify for any coverage because it was only for cars that had an issue in 2017. Now, at 85,600 miles, I am using almost two-quarters of an ounce for every 1,000 miles. I called Audi USA over a month ago, and they asked me to take my car to the dealer so that they could run the test. I had to pay for the test only to confirm that I needed to change the engine and piston. This is a costly luxury car, and nobody should be going through this issue. Audi is responsible for this manufacturing defect.","products":[{"type":"Vehicle","productYear":"2015","productMake":"AUDI","productModel":"Q5","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11620729,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/09/2024","dateComplaintFiled":"10/19/2024","vin":"WA1LFAFP3FA","components":"POWER TRAIN,WHEELS,UNKNOWN OR OTHER","summary":"Recently purchased a used vehicle from this dealership that there is a major issue with the drive train including the cv axel and also an issue with the tires that are on the vehicle. One of the tires had gone flat so I took it to the local Les Schwab to have it inspected and was told that I could not repaired it and that they could not sell me and put on the one tire because the vehicle manufacturer size was not met and that it can cause a danger on my 2015 Audi Q5 premium plus. The tire size that was on the vehicle that was purchased is 255/35ZR19, the manufacturers size is 235/55R19 per the les Schwab it can damage the vehicle and decrease the performance of the function of the vehicle which also impacts the speedometer reading and also the mileage tracking adding additional strain on the vehicle as well as decreasing its value faster. The vehicle is an all-wheel drive car and have the incorrect size is a safety concern as well as increasing the amount of mile that are driven that are artificial, also messing with the speedometer reading to have to go 10 mile over the limit to make it go the correct speed, this makes the computer think the vehicle is driving more mile than it is. I have informed the dealer of the issues, and they have refused to help and state that there is nothing to be concerned about. This information was not disclosed to me when purchasing the vehicle.","products":[{"type":"Vehicle","productYear":"2015","productMake":"AUDI","productModel":"Q5","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11610718,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/15/2024","dateComplaintFiled":"08/25/2024","vin":"WA1CMAFP3FA","components":"EXTERIOR LIGHTING","summary":"Level sensor on left rear suspension failed, causing headlights to be pointed downward and not safely lighting the road ahead. The sensor failed due to poor design, metal-to-metal ball and socket linkage in a corrosion-assured location under the car. When the metal-to-metal ball and socket corroded and froze, resulting load caused the sensor linkage to break. A search of Audi forums indicates that this problem is not uncommon, and this same sensor design is used in other Audi models and variants.","products":[{"type":"Vehicle","productYear":"2015","productMake":"AUDI","productModel":"Q5","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11603316,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/09/2024","dateComplaintFiled":"07/19/2024","vin":"WA1DGAFP6FA","components":"SUSPENSION","summary":"The Audi Q5 was new in 2015 and I am the original owner.  The vehicle has 135,600 miles on it.  During an oil change visit to my repair shop, they informed me of significant rust corrosion to the subframe.  My Audi dealer in Chantilly acknowledged that subframe rust was a design flaw on model years 2014, 2015, and 2016.  Audi will not cover this under their 12 Year Rust Corrosion Perforation warranty.  I believe this to be a significant safety hazard to the owners and their families who are still driving their Q5 without knowledge of the impending disaster.  Impending disaster could be a subframe collapse at highway speed.","products":[{"type":"Vehicle","productYear":"2015","productMake":"AUDI","productModel":"Q5","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11601316,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/30/2024","dateComplaintFiled":"07/11/2024","vin":"WA1CMAFP8FA","components":"SUSPENSION","summary":"Audi Dealer inspection report said severe rear sub frame rust is a safety issue and  requires replacement","products":[{"type":"Vehicle","productYear":"2015","productMake":"AUDI","productModel":"Q5","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11600822,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/10/2024","dateComplaintFiled":"07/10/2024","vin":"WA1LFAFPXFA","components":"STRUCTURE","summary":"The contact owns a 2015 Audi Q5. The contact stated when the vehicle was driven to the independent mechanic for an inspection for a possible oil leak, the mechanic observed that there was a significant amount of corrosion on the rear sub frame of the vehicle. The contact was advised by the mechanic that the vehicle was unsafe to drive due to the extreme corrosion of the rear sub frame. The vehicle was not taken to a dealer to be diagnosed or repaired. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 110,000.","products":[{"type":"Vehicle","productYear":"2015","productMake":"AUDI","productModel":"Q5","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11582124,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/09/2022","dateComplaintFiled":"04/10/2024","vin":"WA1LFAFP5FA","components":"ENGINE","summary":"Cylinder #3 lost compression, down to 30 psi from 170 psi, causing the car to lose power and run extremely rough or not run on occasion.  This is a safety hazard, especially risky for highway driving.  There were no warning messages, car just start running very rough or wouldn't start. Such loss of compression has been reported by an Audi service manager who says Cylinder #3 is known to have this issue, but there is no recall for it yet. The problems began in May 2021. The car was drinking/consuming oil frequently and occasionally running rough.  It was taken to multiple mechanics to identify the issue.  Fixes included changing spark plugs, coils, and the PCV valve to provide temporary solutions at best. 5/24/21 increased consumption of oil began 9/9/22 rough idle, spark plugs replaced 10/14/22 rough idle and burning oil, taken to a service shop, replaced the PCV valve 7/12/23 rough idle again, spark plugs replaced again under warranty 2/14/24 - rough shake again, spark plugs replaced again and dead cylinder #3 confirmed","products":[{"type":"Vehicle","productYear":"2015","productMake":"AUDI","productModel":"Q5","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11579027,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/12/2024","dateComplaintFiled":"03/23/2024","vin":"WA1LFAFP8FA","components":"UNKNOWN OR OTHER","summary":"Sub frame is rusted out. Major safety issue. Confirmed by 3 independent auto repair shops. Removing and replacing the rear sub frames. $ 1800.00","products":[{"type":"Vehicle","productYear":"2015","productMake":"AUDI","productModel":"Q5","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11568626,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/25/2024","dateComplaintFiled":"01/29/2024","vin":"WA1CFAFP0FA","components":"STEERING,WHEELS","summary":"I was driving down the road when the steering stop working and I could not control the direction that the tires moved. The direction of steering would not respond to my movements and I was unable to control the car. I was able to break and bring the car to a stop, however, if I were moving at a much faster speed this would have been extremely dangerous. I brought the car to our mechanic and we were informed that the tie rods were broken, the threading on the attachment pieces was completely rusted out and the threads were bare. The piece simply came apart and was malfunctioning. No warning signs or service lights came on in the vehicle before this happened and we had no indication that there would be an issue with the steering when operating the vehicle. Our mechanic told us this was one of the most dangerous things he's ever seen happen in a car and that our life was at risk. We regularly have our car inspected and serviced and there was no indication that this would happen. Our car had a major engine problem in August 2023 and was at the Valenti Audi Dealership in Waterbury, CT, during that time the car was inspected and we were not told the tie-rods had any problems.","products":[{"type":"Vehicle","productYear":"2015","productMake":"AUDI","productModel":"Q5","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11565818,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/14/2024","dateComplaintFiled":"01/16/2024","vin":"WA1LFAFP6FA","components":"STEERING","summary":"We have never had an issue with the vehicle until we recently faced very cold Temps (-10 to -20). Was driving the vehicle, with no issues, and stopped to get gas. Upon restarting the vehicle it displayed a power steering error with a do not drive. The steerling lost all power steering function and was extremely hard to turn. We let the vehicle sit and restarted it 3-4 times and on the fourth try, the error went away and there was no further issues with the power steering on this (first) occasion. This has now happened intermittently since the first occurrence (even with very cold Temps) but with no regularity. Not sure if this is a malfunction or if there is something in need of replacement. It is extremely concerning.","products":[{"type":"Vehicle","productYear":"2015","productMake":"AUDI","productModel":"Q5","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11557378,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/15/2023","dateComplaintFiled":"11/29/2023","vin":"WA1LFAFP6FA","components":"FUEL/PROPULSION SYSTEM","summary":"in 2017 Audi repaired a leaky fuel pump in my Q5 due to a recall. My vehicle now has less than 35k miles since that repair and the new-replacement fuel pump flange is failing again. Fuel was coming out and created a significant fire risk to life and property. Audi has refused to deal with the issue and speaking with mechanics at 3 dealerships revealed that the replacement parts are failing at an alarming rate. I would like this looked into.","products":[{"type":"Vehicle","productYear":"2015","productMake":"AUDI","productModel":"Q5","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11555352,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/15/2023","dateComplaintFiled":"11/15/2023","vin":"WA1DGBFP1FA","components":"SERVICE BRAKES","summary":"Complete hydraulic brake failure while on an interstate going 75mph. No warning, just sudden loss of regular and emergency brakes. I was able to cross 4 lanes of traffic to get to the shoulder where I waited absolutely terrified of being rear-ended for the two hours it took for a tow truck to arrive. My repair place was shocked at the problem, considering the car was 8 years old with low mileage. They found the only after-market part in the entire country and repaired it for under $2000 when they initially thought it would be $6000.","products":[{"type":"Vehicle","productYear":"2015","productMake":"AUDI","productModel":"Q5","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11553817,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2023","dateComplaintFiled":"11/06/2023","vin":"WA1LFAFP3FA","components":"ENGINE AND ENGINE COOLING,ENGINE","summary":"The contact owns a 2015 Audi Q5. The contact stated that the vehicle was consuming an excessive amount of engine oil. The vehicle was taken to a dealer where it was discovered that oil had leaked into the engine coolant. Due to the failure, the oil cooler was replaced; however, the failure persisted. The vehicle was taken back to the dealer where an oil consumption test was performed. The test showed that the piston rings were defective and needed to be replaced. The manufacturer was notified of the failure and informed the contact that there were no recalls on the VIN. The vehicle was not repaired. The failure mileage was approximately 75,000.","products":[{"type":"Vehicle","productYear":"2015","productMake":"AUDI","productModel":"Q5","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11553503,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/10/2023","dateComplaintFiled":"11/03/2023","vin":"WA1CFAFP6FA","components":"ENGINE","summary":"The car presently has about 92,000 miles on it. Around 80,000 miles (back over the winter) the oil light started to come on indicating I'm down a quart or so. I would find myself putting in a quart of oil every 1,000 miles or so. It has progressed. I understand the vehicle has a problem with the piston ring design such that the ring allows excess oil into the chamber and the ring itself might shatter.  The problem, at best, prevents acceleration and deceleration...problematic on or off a highway. At worst, the ring shatters and engine stops. The 2012 - 2017 models and other models were involved in class action lawsuits. The 2015 escaped that litigation somehow.  Though I'll be taking it to an Audi dealer for an oil consumption test as recommended. No one has yet to inspect the vehicle.","products":[{"type":"Vehicle","productYear":"2015","productMake":"AUDI","productModel":"Q5","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11549773,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/10/2023","dateComplaintFiled":"10/13/2023","vin":"WA1LFAFP3FA","components":"STRUCTURE","summary":"The contact owns a 2015 Audi Q5. The contact stated that after taking the vehicle to the dealer for service, the dealer determined that the vehicle was unsafe to drive due to severe rust on the rear subframe. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 75,200.","products":[{"type":"Vehicle","productYear":"2015","productMake":"AUDI","productModel":"Q5","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11545298,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/16/2023","dateComplaintFiled":"09/18/2023","vin":"WA1DMAFP5FA","components":"STEERING,ENGINE","summary":"Car worked fine with no signs of any issues or concerns. I stopped at a light and the car turned off as the start-stop system normally does. However when the light went green, the car would refuse to start flashing \"Steering Malfunction, Do not drive\"... I'm at a light on a highway, what do you mean \"do not drive\"! The power steering was completely lost and it seems because of it, the entire system would refuse to allow the car to even start. The car had to eventually be pushed off the highway after causing an incredible amount of traffic and then towed. I contacted Audi and they appear to know about this issue, however will only warranty a very specific fault code, and will not honor any other faults in the system or any car that doesn't have a perfect history. Estimated cost to repair this absurd faulty steering rack according to online sources is almost $4000. Audi even recalled this system on they're higher package cars like the SQ5 but still wont recall this system in the Q5 line up.","products":[{"type":"Vehicle","productYear":"2015","productMake":"AUDI","productModel":"Q5","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11545019,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/17/2023","dateComplaintFiled":"09/17/2023","vin":"WA1LFAFP6FA","components":"ENGINE,FUEL/PROPULSION SYSTEM","summary":"Faulty pistons, piston rings and piston heads responsible for excessive oil consumption. Excessive oil consumption occurs because the combustion chamber is not properly sealed off from the Audi turbo engine parts that need to remain lubricated. Because of inadequate lubrication, fragments of the piston rings flow through the Audi 2L turbo engines and damage important components. As a result, our 2015 Audi Q5is at risk for immediate loss of engine power. There is currently a class action law suit against Audi for this problem for cars in this year range, but nothing has been solved.Audi's answer to this problem is to bring the car in every 300-500 miles for free oil top offs. This does NOT solve the underlying problem nor eliminate the deadly risk of total engine failure. People are driving around in vehicles at risk for complete failure. The Audi dealership states that to replace piston rings, it will cost between $10,000 and $12,000. Absolutely unsafe and unacceptable.","products":[{"type":"Vehicle","productYear":"2015","productMake":"AUDI","productModel":"Q5","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11541937,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2023","dateComplaintFiled":"08/31/2023","vin":"WA1LFAFP5FA","components":"UNKNOWN OR OTHER","summary":"My 2015 Q5 is experiencing excessive oil consumption and has failed the oil consumption test. This is a known defect in older cars for which there was a successful class action suit and now it seems that this defect is also present in certain Audi cars between 2010-2017. The excessive oil consumption stems from a piston and ring defect. The defect is causing the cars' pistons and piston heads to break off into pieces. This causing a number of problems requiring costly repairs and makes the car unsafe to drive. In addition to excessive oil consumption, the car can experience a sudden loss of power while driving (which is a safety issue) and engine knocking. My mechanic has inspected the car, run the oil consumption test (which the car failed) and told me that the piston and rings need to be replaced. He also stated that he has seen this in Audi's and that it is a known problem. Currently, my low oil light is coming on every 800 miles (normal would be 5000+miles).  You are welcome to inspect my car at any time.","products":[{"type":"Vehicle","productYear":"2015","productMake":"AUDI","productModel":"Q5","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11535832,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/15/2023","dateComplaintFiled":"08/01/2023","vin":"WA1LFAFPXFA","components":"VISIBILITY,AIR BAGS","summary":"The contact owns a 2015 Audi Q5. The contact stated that water was leaking into the vehicle through the sunroof. The contact stated that water also soaked into the foam surrounding the side head air bag inflator canister. The contact stated there was mold in the rear passenger\u2019s and driver\u2019s side seats and inside the trunk. The contact stated that the battery and electrical equipment were under water and covered in mold. The vehicle was towed to a service station where it was inspected and determined that water had leaked through the sunroof and the surrounding foam needed to be replaced. The vehicle was not repaired. The contact referenced NHTSA Campaign Number: 17V001000 (Visibility, Air Bags). The vehicle was not repaired. The manufacturer was notified of the failure and the contact was advised that the vehicle needed to be diagnosed at the dealer, but no further assistance was provided. The failure mileage was approximately 30,000.","products":[{"type":"Vehicle","productYear":"2015","productMake":"AUDI","productModel":"Q5","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11526842,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/10/2023","dateComplaintFiled":"06/13/2023","vin":"WA1LFAFPXFA","components":"ENGINE","summary":"When I reached approximately 101,000 miles my low oil indicator yellow light came on.  The car does not have a dipstick so I could not manually check this.  I thought the oil level sensor was broken, as I have not had this light come on in the first 101,000 miles.  I regularly change the oil according to manufacturer guidelines of every 10K miles.  Eventually the red low oil level light came on and the car told me to add oil.  I went and had the oil changed and they told me there was only 2.9 quarts of oil remaining in the car when they changed it.   Obviously the car is buring oil as I have no indicated leaks on my garage floor or driveway.  I note this is an issue on many online forums.   If the negine were to sieze at speed while driving it will be very dangerous.","products":[{"type":"Vehicle","productYear":"2015","productMake":"AUDI","productModel":"Q5","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11521845,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/13/2023","dateComplaintFiled":"05/13/2023","vin":"WA1CFAFP1FA","components":"VISIBILITY","summary":"Driving on the highway the panoramic sun roof window shattered. Sounded like an explosion. Glass shattered and flew throughout car and blew away.    Posed hazard to those in car as the glass shattered. Could have caused hazard if driver did not maintain control due to sudden sound and sudden incidence.  Extremely dangerous.","products":[{"type":"Vehicle","productYear":"2015","productMake":"AUDI","productModel":"Q5","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11516581,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/10/2023","dateComplaintFiled":"04/11/2023","vin":"WA1LFAFP1FA","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2015 Audi Q5. The contact stated while driving approximately 55 MPH, the message \"Pull Over Immediately\" and a chime started to sound. The contact pulled off the road and placed the vehicle into park (P) and turned off the vehicle down for approximately 20 minutes. The contact was able to restart the vehicle however, the vehicle started to overheat, and the warning lights illuminated. The contact stated that the failure became reoccurring. The contact was able to drive the vehicle to a dealer who diagnosed that the radiator was cracked and lost all coolant, and that the radiator, thermostat and seals needed to be replaced. The vehicle had not been repaired. The contact researched online and related the failure to NHTSA Campaign Number: 18V229000 (Engine and Engine Cooling). The manufacturer had been informed of the failure. The failure mileage was approximately 58,000.","products":[{"type":"Vehicle","productYear":"2015","productMake":"AUDI","productModel":"Q5","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11501425,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/22/2022","dateComplaintFiled":"01/12/2023","vin":"WA1CFAFP2FA","components":"STEERING","summary":"The contact owns a 2015 Audi Q5. The contact stated while driving at an undisclosed speed in cold weather, the vehicle experienced a loss of power steering assist. The vehicle was towed to the dealer, where it was diagnosed that the power steering rack needed to be replaced. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure and informed the contact that there was no recall associated with the VIN and that the warranty had expired. The failure mileage was approximately 126,000.","products":[{"type":"Vehicle","productYear":"2015","productMake":"AUDI","productModel":"Q5","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11496359,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/07/2021","dateComplaintFiled":"12/07/2022","vin":"WA1CFAFP3FA","components":"ENGINE","summary":"The contact owns a 2015 Audi Q5. The contact stated that on numerous occasions while driving at various speeds, extra pressure was needed to depress the accelerator pedal for the vehicle to accelerate as needed. The contact stated that she heard a knocking sound throughout the vehicle. The check engine warning light was illuminated. Additionally, the contact stated that she needed to add one quart of oil less than every 300 miles however, the oil level failed to remain at a normal level. The vehicle was taken to the dealer where it was diagnosed that the pistons needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 132,000.","products":[{"type":"Vehicle","productYear":"2015","productMake":"AUDI","productModel":"Q5","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11492486,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/15/2022","dateComplaintFiled":"11/06/2022","vin":"WA1CFAFP4FA","components":"STEERING,ENGINE","summary":"Piston rings are failing at 100k miles and consuming excessive amount of engine oil. It is around a quart every 150-200 miles!   Suspension components and motor mounts also have to be replaced frequently.","products":[{"type":"Vehicle","productYear":"2015","productMake":"AUDI","productModel":"Q5","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11491409,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2022","dateComplaintFiled":"10/29/2022","vin":"WA1LFAFP6FA","components":"UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM","summary":"The car is using/burning excessive oil. I\u2019m adding oil every 300-500 miles. There was an open recall in the past for the exact same consumer problems. I purchased this car used in April of 2022 and it\u2019s been an on going problem since I\u2019ve had it.","products":[{"type":"Vehicle","productYear":"2015","productMake":"AUDI","productModel":"Q5","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11483265,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/07/2022","dateComplaintFiled":"09/07/2022","vin":"WA1LFAFP5FA","components":"ENGINE","summary":"The contact owns a 2015 Audi Q5. The contact stated that a message to \u201cPlease add a quart of oil\u2019 was displayed on the instrument panel. The vehicle was taken to an independent mechanic and a quarter of oil was added; however, several weeks later the same message illuminated on the instrument panel.  The dealer was contacted and stated that the pistons might need to be replaced; however, the vehicle was not diagnosed. The manufacturer was contacted and stated that the vehicle was out of warranty. The failure mileage was 120,000.","products":[{"type":"Vehicle","productYear":"2015","productMake":"AUDI","productModel":"Q5","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11465120,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/17/2022","dateComplaintFiled":"05/18/2022","vin":"WA1LFAFP1FA","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2015 Audi Q5. The contact stated while the vehicle was stationary, he became aware of a coolant leak underneath the vehicle. The contact towed the vehicle to an independent mechanic and was informed that the water pump was be replaced. The vehicle was not repaired. The contact called the local dealer and made them aware of the failure. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 18V229000 (Engine and Engine Cooling) however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 68,000.","products":[{"type":"Vehicle","productYear":"2015","productMake":"AUDI","productModel":"Q5","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11462533,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/31/2022","dateComplaintFiled":"04/27/2022","vin":"WA1LFAFP7FA","components":"UNKNOWN OR OTHER,ENGINE","summary":"All of a sudden around 75,000 miles oil consumption is extreme. We have to add 1 quart of oil every 3 weeks or ~700 miles. Dealer is asking for oil consumption test which costs $500 to determine the issue. There was a lawsuit for same issue against Audi, 126,000 were affeceted. We are facing exact same issue described in lawsuit. This was not an issue when car was newer. We bought the car brand new. Warning lamp that comes up \"Oil Level, Please add max 1 qt oil, You can continue driving\", this is happening more and more, approximately ever 3 weeks which isn't normal. I spoke to Audi Morton Grove (My Dealership) they were not able to assists because vehicle is out of warranty, advised to call Audi USA. Per Audi USA, our VIN # is not listed about known oil consumption issue.  Contacting AUDI USA did not help.","products":[{"type":"Vehicle","productYear":"2015","productMake":"AUDI","productModel":"Q5","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11460053,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/07/2022","dateComplaintFiled":"04/07/2022","vin":"WA1LFAFP1FA","components":"ENGINE","summary":"A \"turn off engine, check coolant level\" warning appeared and the engine overheated within the same day. The vehicle was taken to a repair shop who found a faulty water pump that required replacement to fix the issue.","products":[{"type":"Vehicle","productYear":"2015","productMake":"AUDI","productModel":"Q5","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11459401,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/02/2022","dateComplaintFiled":"04/03/2022","vin":"wa1lfafpxfa","components":"ENGINE","summary":"SUV burns approximately 1qt oil per every 250-500 miles driven.  Oil is accumulating on engine, causing burn and acrid odor.  If I do not add a quart every ~2 weeks, engine will overheat.  Have replaced the PCV part twice to no avail.  Initially, mechanic recommended replacement of piston rings.  Audi must recognize problem as they are no longer selling rings; owner must have complete pistons replaced.  This is an expensive fix.  This complaint appears common across Audi Q5 owners of this model year.  Previous model years were recalled for same issues; clearly the issue was not addressed in later model year either.","products":[{"type":"Vehicle","productYear":"2015","productMake":"AUDI","productModel":"Q5","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11445425,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/11/2021","dateComplaintFiled":"12/29/2021","vin":"WA1LFAFPXFA","components":"POWER TRAIN,ELECTRICAL SYSTEM,ENGINE","summary":"What component or system failed or malfunctioned, and is it available for inspection upon request?  Timing belt broke while traveling at 75 mph on the highway, and at 71,000 miles odometer     How was your safety or the safety of others put at risk? Car was shaking and acting crazy on the interstate     Has the problem been reproduced or confirmed by a dealer or independent service center? Issue was confirmed and Audi Quoted me $8000 to repair because of bent valve heads     Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Inspected by Audi of Louisville      Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear?  No they came on AFTER the car started shaking violently on the interstate  I am still waiting on a second quote of getting this engine repaired from another certified repair center. I will attached what I paid for the diagnostics report. Per the manual on this car, you should CHANGE your timing belt at 100,000 K miles- Not have to replace your engine because it breaks prematurely at 70,000 miles. This is terrible for this quality of car and price!!  I am furious!!","products":[{"type":"Vehicle","productYear":"2015","productMake":"AUDI","productModel":"Q5","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11418513,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/24/2021","dateComplaintFiled":"05/25/2021","vin":"WA1LFAFPXFA","components":"STEERING","summary":"Was driving on state highway and all of a sudden the warning light came on that the steering wheel has malfunctioned. I could not rotate the steering wheel easily, but fortunately was able to pull over without any accident. This could have been a fatal failure had it happened on a highway or a slope.","products":[{"type":"Vehicle","productYear":"2015","productMake":"AUDI","productModel":"Q5","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11416344,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/26/2021","dateComplaintFiled":"05/12/2021","vin":"WA1CFAFP6FA","components":"STEERING","summary":"I WAS DRIVING ON CITY STREETS AND STEERING BECAME VERY DIFFICULT.  TURNING CORNERS AT SLOW SPEED WAS VERY TOUGH AND JERKY.  CONTROL OF THE CAR WAS VERY DIFFICULT THE SLOWER THE SPEED.  HIGHWAY WASN'T TOO BAD BUT YOU IT STILL TOOK MORE EFFORT THAN WAS NORMALLY EXPECTED/EXPERIENCED. FIRESTONE SERVICE NOTED A OPENING IN THE UPPER STEERING SHAFT.  THEY SPRAY LUBRICATED THE SHAFT AND IT APPEARS TO BE BACK TO NORMAL, BUT SINCE THERE THE SHAFT IS OPEN TO WEATHERING THIS IS NOT A PERMANENT FIX.","products":[{"type":"Vehicle","productYear":"2015","productMake":"AUDI","productModel":"Q5","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11414711,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/20/2019","dateComplaintFiled":"05/01/2021","vin":"WA1LFAFP7FA","components":"UNKNOWN OR OTHER","summary":"ABOUT A MONTH AGO AFTER A DRIVE WHERE THE ENGINE GOT UP TO OPERATING TEMPERATURE I RECEIVED A WARNING ON THE DASHBOARD SAYING SHUTOFF ENGINE AND CHECK COOLANT LEVEL IT IS LOW. THIS PROBLEM CONTINUES TO HAPPEN, SPONTANEOUSLY, WHILE I'M DRIVING. ALSO, THE PROBLEM CONTINUES TO OCCUR DESPITE COOLANT LEVELS BEING WITHIN NORMAL PARAMETERS.","products":[{"type":"Vehicle","productYear":"2015","productMake":"AUDI","productModel":"Q5","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11394437,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/25/2021","dateComplaintFiled":"02/03/2021","vin":"WA1CFAFP3FA","components":"STEERING","summary":"TL* THE CONTACT OWNS A 2015 AUDI Q5. THE CONTACT STATED THAT AFTER STARTING THE VEHICLE, A WARNING MESSAGE REGARDING THE POWER STEERING WAS DISPLAYED THAT ALSO INSTRUCTED NOT TO DRIVE THE VEHICLE. THE STEERING WHEEL WAS VERY DIFFICULT TO TURN IN EITHER DIRECTION. DURING THE FAILURE, THE OUTSIDE TEMPERATURE WAS VERY COLD. THE VEHICLE WAS TOWED TO THE LOCAL DEALER AUDI OF BOISE LOCATED AT 8400 W. FRANKLIN RD #1, BOISE, ID 83709 WHO DIAGNOSED THAT THE STEERING RACK WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 36,000.","products":[{"type":"Vehicle","productYear":"2015","productMake":"AUDI","productModel":"Q5","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11378172,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/05/2020","dateComplaintFiled":"12/06/2020","vin":"WA1LFAFP1FA","components":"ENGINE","summary":"OIL CONSUMPTION - CHECK ENGINE ADD OIL LIGHTS COME ON EVERY 200 TO 300 MILES ADD A QUART OF OIL THEN AGAIN AFTER 200+ MILES ADD ANOTHER QUART. AUDI WILL NOT ACKNOWLEDGE THERE IS A PROBLEM AND RECALL. I HAVE 108K MILES 90% HIGHWAY.  5 YEAR 80K WARRANTY IT STARTED AFTER 80K MILES. I HAVE SPENT $3K THE PAST SIX MONTHS WITHOUT REPLACING THE ENGINE.","products":[{"type":"Vehicle","productYear":"2015","productMake":"AUDI","productModel":"Q5","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11363664,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/09/2020","dateComplaintFiled":"10/10/2020","vin":"WA1LFAFP9FA","components":"ENGINE","summary":"THE ADD OIL LIGHT ON MY VEHICLE STARTED TO COME ON AS I WAS DRIVING. INITIALLY IT WAS REQUIRING OIL ADDED IN BETWEEN SERVICE APPOINTMENTS. I MENTIONED IT AT TIME OF SERVICE AND I WAS TOLD THIS WAS NORMAL AT THE DEALERSHIP WHERE I HAD ALL OF THE SERVICE ON THIS VEHICLE DONE. WHEN IT STARTED READING LOW OIL AT JUST UNDER EVERY 1000 MILES I CONTACTED DEALER AGAIN WHO HAD ME BRING IT IN AND THEY PERFORMED A SCOPE OF THE SYSTEM. I WAS TOLD THAT IT WAS NOT USING TOO MUCH OIL AND ACCORDING TO AUDI IT WAS WITHIN NORMAL USAGE OF OIL. I WAS VERY SKEPTICAL AND BROUGHT IT TO A DIFFERENT AUDI DEALERSHIP FOR THE NEXT SCHEDULED SERVICE. THEY TOLD ME THERE WAS TOO MUCH OIL IN THE EXHAUST AND IT WAS INDEED USING TOO MUCH. AT HIS POINT I AM NEEDING TO ADD A QUART OF OIL AT JUST UNDER EVERY 500 MILES. I DID GET A THIRD OPINION FROM A FOREIGN MOTOR SPECIALIST WHO WORKS ON AUDI'S BUT IS NOT AFFILIATED. HE TOLD ME THE CAR IS USING WAY TOO MUCH OIL AND THAT THE AUDI Q5 VEHICLES ARE KNOWN FOR THIS. I HAVE HAD ALL RECOMMENDED SERVICE COMPLETED AT AN  AUDI DEALER, MOST WAS DONE WHERE THE VEHICLE WAS PURCHASED. I HAVE ONLY USED PREMIUM GASOLINE, WHICH IS WHAT AUDI RECOMMENDS. I AM VERY FRUSTRATED WITH THE CONFLICTING REPORTS AND BELIEVE THIS IS A KNOWN PROBLEM THAT AUDI CONTINUES TO IGNORE. THIS IS AN ONGOING INCIDENT WHICH FIRST HAPPENED AT ABOUT 60,000 MILES. THE DATE BELOW REFLECTS THE LAST TIME THE ADD OIL LIGHT CAME ON.","products":[{"type":"Vehicle","productYear":"2015","productMake":"AUDI","productModel":"Q5","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11353935,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/08/2020","dateComplaintFiled":"09/09/2020","vin":"WA1LFAFP6FA","components":"SUSPENSION","summary":"MY 2015 AUDI Q5 HAS 36,000 MILES ON IT, IS GARAGE KEPT AND TAKEN WELL CARE OF. IT JUST NOW HAD BOTH REAR BEARINGS GO OUT AT THE SAME TIME. IT MADE A HORRIBLE NOISE WHILE ON SMOOTH HIGHWAY, AND I HAD IT TOWED TO A MECHANIC WHO DEEMED IT UNSAFE TO DRIVE. THERE IS A RECALL ON THE FRONT BEARINGS BUT AUDI REFUSES TO TAKE RESPONSIBILITY FOR THE ISSUE. UNSAFE AND COULD KILL PEOPLE.","products":[{"type":"Vehicle","productYear":"2015","productMake":"AUDI","productModel":"Q5","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11342409,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/12/2020","dateComplaintFiled":"07/30/2020","vin":"WA1CFAFP2FA","components":"ENGINE","summary":"I HAVE BEEN DEALING WITH AN OIL CONSUMPTION ISSUE ON MY 2015 AUDI Q5 FOR A GOOD PART OF THIS YEAR.  I SERVICE MY VEHICLE REGULARLY AND OIL CONSUMPTION HAD NEVER BEEN AN ISSUE UNTIL THE ENGINE LIGHT CAME ON IN MARCH.  I LIVE IN FL DURING THE WINTER MONTHS SO I TOOK THE VEHICLE TO AUDI OF MELBOURNE ON MARCH 12, 2020, ODOMETER READING 75,755.  AT THAT TIME, THEY COMPLETED PART 1 OF AN OIL CONSUMPTION TEST AND INFORMED ME TO RETURN THE VEHICLE IF THE ENGINE LIGHT CAME ON OR I DROVE 1,000 MILES.  BECAUSE OF THE CORONAVIRUS, I RETURNED TO KY AND THE SECOND PART OF THE TEST WAS COMPLETED BY AUDI OF LEXINGTON ON MARCH 31, 2020, ODOMETER READING 76,920. I WAS INFORMED THAT THE VEHICLE PASSED THE OIL CONSUMPTION TEST (NO REPORT PROVIDED) BASED ON THE PARAMETERS ESTABLISHED BY AUDI USA.      I CONTINUED TO MONITOR THE OIL LEVEL, ADDING WHEN NEARING THE MINIMUM LEVEL.  REALIZING THAT OIL CONSUMPTION WAS WORSENING, I CONTACTED AUDI OF LEXINGTON AND SCHEDULED A SECOND OIL CONSUMPTION TEST.  PART 1 OF THAT TEST OCCURRED ON JUNE 23, 2020, ODOMETER READING 77,793.  I WAS TOLD TO DRIVE THE VEHICLE UNTIL THE ENGINE LIGHT CAME ON OR I HAD DRIVEN 700 MILES.  AUDI OF LEXINGTON COMPLETED PART 2 OF THE TEST ON JULY 21, 2020, ODOMETER READING 78,534, AND AGAIN THE VEHICLE PASSED WITHIN AUDI USA PARAMETERS.  I BELIEVE THE OIL CONSUMPTION WAS .49 QUARTS.    I PURCHASED THE CERTIFIED PRE-OWNED VEHICLE FROM AUDI OF LEXINGTON ON APRIL 18, 2015.  THE CPO WARRANTY IS SET TO EXPIRE ON AUGUST 23, 2020 AND I FEAR THE ENGINE WILL FAIL SOMETIME BEFORE OR AFTER THAT DATE.   I KNOW THERE IS A SERIOUS OIL BURN ISSUE THAT I HAD NEVER EXPERIENCED ON ANY OTHER VEHICLE OWNED DURING MY LIFETIME AND WHILE ACCEPTABLE TO AUDI USA, IT IS NOT ACCEPTABLE TO ME.  WHILE THE OWNER'S MANUAL MENTIONS MINOR OIL CONSUMPTION,  QUART PER 600 MILES, I WAS NOT DISCLOSED THAT ISSUE PRIOR TO PURCHASING THE VEHICLE.","products":[{"type":"Vehicle","productYear":"2015","productMake":"AUDI","productModel":"Q5","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11342210,"manufacturer":"Volkswagen Group of America, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/19/2020","dateComplaintFiled":"07/27/2020","vin":"WA1DGAFP3FA","components":"STEERING","summary":"2015 AUDI Q5. CONSUMER WRITES IN REGARDS TO DEFECTIVE STEERING GEAR. *LD    THE CONSUMER STATED THE STEERING GEAR BECAME DISLODGED. *JS *JS","products":[{"type":"Vehicle","productYear":"2015","productMake":"AUDI","productModel":"Q5","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11340378,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/20/2020","dateComplaintFiled":"07/20/2020","vin":"WA1DGAFP4FA","components":"SUSPENSION","summary":"TL* THE CONTACT OWNS A 2015 AUDI Q5. THE CONTACT STATED THAT THERE WAS AN ABNORMALLY LOUD SOUND COMING FROM THE VEHICLE WHILE DRIVING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE DRIVER AND PASSENGER SIDE WHEEL BEARINGS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.","products":[{"type":"Vehicle","productYear":"2015","productMake":"AUDI","productModel":"Q5","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11330142,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/20/2020","dateComplaintFiled":"06/22/2020","vin":"WA1CMAFPXFA","components":"VEHICLE SPEED CONTROL","summary":"VEHICLE RANDOMLY DISENGAGES THE CRUISE CONTROL FOR NO APPARENT REASON, I.E. DRY CLEAR ROAD CONDITION, NO FAULT LIGHT OR ISSUES WITH ABS/TRACTION CONTROL, NO FAULT CODES, ETC.  *TR","products":[{"type":"Vehicle","productYear":"2015","productMake":"AUDI","productModel":"Q5","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11311900,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/15/2020","dateComplaintFiled":"02/27/2020","vin":"WA1LFAFP3FA","components":"ENGINE","summary":"TL* THE CONTACT OWNS A 2015 AUDI Q5. THE CONTACT STATED THAT THE CHECK ENGINE LIGHT ILLUMINATED AND THE VEHICLE WAS TAKEN TO AUDI SOUTH BURLINGTON (1325 SHELBURNE RD, SOUTH BURLINGTON, VT 05403). THE CONTACT WAS INFORMED THAT PARTS WERE NOT AVAILABLE TO REPAIR THE VEHICLE UNDER NHTSA CAMPAIGN NUMBER: 18V229000 (ENGINE AND ENGINE COOLING). THE CHECK ENGINE WARNING LIGHT WAS CLEARED BY THE DEALER. A MONTH LATER, THE CHECK ENGINE WARNING LIGHT REAPPEARED AND THE VEHICLE WAS TAKEN TO CLASSIC AUDI SERVICE CENTER (655 N MACQUESTEN PKWY, MT VERNON, NY 10552). THE WARNING LIGHT WAS NO LONGER DISPLAYED WHEN THE VEHICLE REACHED THE DEALER. THE VEHICLE WAS NOT REPAIRED. WHILE DRIVING AT 45 MPH, THE CONTACT'S SON WAS PULLED OVER AND HEARD AN ABNORMAL NOISE COMING FROM THE ENGINE. THE VEHICLE WAS TURNED OFF AND RESTARTED BUT STALLED WITHOUT WARNING. THE VEHICLE WAS DRIVEN TO A GAS STATION AND THEN TOWED TO AUDI RUTLAND (176 US-7, RUTLAND, VT 05701) TO BE DIAGNOSED. THE VEHICLE WAS DIAGNOSED WITH ENGINE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 62,000. *JS","products":[{"type":"Vehicle","productYear":"2015","productMake":"AUDI","productModel":"Q5","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11311528,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/15/2020","dateComplaintFiled":"02/25/2020","vin":"WA1LFAFP3FA","components":"ENGINE","summary":"WHILE IN MOTION ON A DARK COUNTRY ROAD IN VT, MY 2015 AUDI Q5 CAR WITH JUST 61,000 MILES ON IT STARTED TO MAKE A LOUD NOISE AND BECAME UNDRIVABLE. THE DRIVER SAT ON THE ROAD AND WAITED FOR ROADSIDE ASSISTANCE AND A TOW TRUCK TO TAKE THE CAR TO THE NEAREST AUDI DEALER, WHICH WAS 40 MILES AWAY. SEVERAL DAYS LATER, AUDI DRAINED THE OIL IN THE ENGINE AND FOUND METAL SHAVINGS. NO ENGINE LIGHT WENT ON AT THE TIME OF BREAKDOWN, BUT IT HAD GONE ON TWO TIMES BEFORE THE EVENT AS DID THE COOLANT LIGHT. WHEN THIS HAPPENED, WE TOOK THE CAR TO AUDI, WHERE THEY WIPED THE DASHBOARD CODE AND SENT US ON OUR WAY.  AFTER LEARNING OF THE FATAL ENGINE FAILURE, I REACHED OUT TO AUDI TO REQUEST THEY STANDBY THEIR ENGINE EVEN THOUGH THE CAR WAS OUT OF WARRANTY. AUDI RESPONDED WITH THE FOLLOWING:  AUDI CLAIMS TO HAVE A POLICY THAT REQUIRES ITS OWNERS ONLY VISIT SERVICE AT THE AUDI SERVICE CENTER; I HAVE YET TO SEE THIS IN WRITING. AUDI ALSO MAINTAINS THE MANN OIL FILTER IS NOT COMPATIBLE WITH THEIR CARS, YET IT IS WHAT THEY USE IN THEIR SERVICE CENTERS. AUDI HAS USED THESE FACTORS TO DENY A CLAIM REQUESTING THAT THEY OFFSET THE COST OF A NEW ENGINE. ENGINES DO NOT DIE AT 61,000 MILES. HAD MY SON BEEN ON A HIGHWAY DRIVING AT A FASTER SPEED, HE COULD HAVE BEEN KILLED, BUT YET STILL, AUDI EXECUTIVES CONTINUE TO CHOOSE TO IGNORE THE ISSUES THAT PLAGUE THE AUDI Q5.","products":[{"type":"Vehicle","productYear":"2015","productMake":"AUDI","productModel":"Q5","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11270178,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/22/2019","dateComplaintFiled":"10/22/2019","vin":"WA1LFAFP1FA","components":"FUEL/PROPULSION SYSTEM","summary":"HIGH PRESSURE FUEL PUMP HAS BEEN LEAKING GASOLINE INTO MY ENGINE OIL. IT HAS CAUSED ISSUES WHEN STARTING MY CAR. THIS HAS BEEN GOING ON FOR A WHILE .","products":[{"type":"Vehicle","productYear":"2015","productMake":"AUDI","productModel":"Q5","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11270179,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/17/2019","dateComplaintFiled":"10/22/2019","vin":"WA1LFAFP1FA","components":"ENGINE","summary":"PCV VALVE NEEDED TO BE REPLACED BECAUSE IT WAS CAUSING EXTREMELY HIGH PRESSURE WITHIN MY OIL TANK.","products":[{"type":"Vehicle","productYear":"2015","productMake":"AUDI","productModel":"Q5","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11242208,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/08/2019","dateComplaintFiled":"08/07/2019","vin":"WA1CFAFP5FA","components":"ENGINE","summary":"TL* THE CONTACT OWNS A 2015 AUDI Q5. AFTERTHE VEHICLE UNDERWENT AN OIL CHANGE, THE OIL CHANGE WARNING INDICATOR ILLUMINATED. THE CONTACT MENTIONED THAT THE OIL NEEDED TO BE REFILLED EVERY 1,000 MILES. THE VEHICLE WAS TAKEN TO FATHERS & SONS AUDI WEST SPRINGFIELD (434 MEMORIAL AVE, WEST SPRINGFIELD, MA 01089, (413) 384-5229) WHERE THE OIL CONSUMPTION TEST SHOWED HOW MUCH OIL WAS BURNED AND THAT THE PISTONS WERE DAMAGED. THE DEALER STATED THAT THE PISTON AND SOLENOID NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 89,456.","products":[{"type":"Vehicle","productYear":"2015","productMake":"AUDI","productModel":"Q5","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11220786,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/17/2019","dateComplaintFiled":"06/17/2019","vin":"WA1LFAFP3FA","components":"UNKNOWN OR OTHER","summary":"OPENING THE TRUNK AND FINDING OUT THE BATTERY COMPARTMENT  FILLED UP WITH WATER 12 TO 14 INCHES HIGH  WITH THE BATTERY SUBMERSED COMPLETELY PLUS THE ELECTRIC COMPONENTS ATTACHED TO THE RIGHT AND LEFT SIDE OF THE TRUNK AND FURTHER THE WHOLE TRUNK CARPETS ARE ALL WET AND FILLED WITH NASTY --DUE-GOT SO CONFUSED ON THE EMINANT DANGER AND SAFETY OF THE VEHICLE IN QUESTION--DECIDE D TO ADVISE --AUDI--TO TAKE URGENT ATTENTION TO DETECT SUCH ALARMING WATER  LEAKAGES BY CALLING OUR DEALER IN --LYNBROOK, NEW YORK TO REPLACE ALL NESCESSARY   DAMAGED ITEMS/ELECTRICAL COMPONENTS TO ORIGINAL MANUFACTURER SETTING.  HAVE TAKEN PHOTOGRAPS OF THE STAGNENT WATER SITTING INTO THE BATTERY COMPARTMENT AND ELSEWHERE.DESTROYED CARPET IN AND AROUND THE DIFFERENT TRUNK AREAS AND FINALLY THE NUTS AND BOLTS THAT GOT CORRUTED--IN MANY PLACES.  SETTING SOON","products":[{"type":"Vehicle","productYear":"2015","productMake":"AUDI","productModel":"Q5","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11220182,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/12/2019","dateComplaintFiled":"06/14/2019","vin":"WA1CMAFP4FA","components":"ENGINE,FUEL/PROPULSION SYSTEM","summary":"I HAVE AN AUDI TDI THAT THE DIESEL EMISSIONS RECALL WAS COMPLETED. I BROUGHT TO THE ATTENTION OF MY SERVICE ADVISOR - DEALER, THAT WHEN THE OUTSIDE AIR TEMP IS WARM/HOT AND THE VEHICLE IS WARMED UP, THERE APPEARS LAG IN THE ACCELERATION THEN SUDDENLY THERE IS A QUICK BURST OF SPEED WHERE THE VEHICLE CATCHES UP TO THE FOOT ACCELERATOR POSITION. LIFTING THE FOOT OFF THE ACCELERATOR AIDS IN SLOWING DOWN BUT I AM CONCERNED THAT IF ANOTHER FAMILY MEMBER GETS IN THE CAR THERE MIGHT BE A DIFFERENT UNDERSTANDING OF WHAT THE VEHICLE IS DOING. THE DEALER SERVICE ADVISOR DID NOT NOTE THIS CONDITION ON THE LIST OF COMPLAINTS - THINGS TO FIX AT LAST SERVICE. HE DID STATE THAT ALL THE VW-PORSHE-AUDI DIESEL VEHICLES ARE DEALING WITH SIMILAR ISSUES AND THAT I JUST NEEDED TO ADJUST MY DRIVING, THERE IS NO CURRENT RESOLUTION FOR THE CONDITION. I FEEL THAT THERE SHOULD BE A BETTER ANSWER FROM VW-PORSHE-AUDI TO RESOLVE THIS CONCERN WITH THE HIGHLY SKILLED ENGINEERS THEY EMPLOY!","products":[{"type":"Vehicle","productYear":"2015","productMake":"AUDI","productModel":"Q5","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11196226,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/08/2018","dateComplaintFiled":"04/15/2019","vin":"WA1LFAFP1FA","components":"FUEL/PROPULSION SYSTEM","summary":"TL* THE CONTACT OWNS A 2015 AUDI Q5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V298000 (FUEL SYSTEM GASOLINE). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AUDI OF COLORADO SPRINGS (550 AUTOMOTIVE DR, COLORADO SPRINGS, CO 80905, (719) 722-3005) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.","products":[{"type":"Vehicle","productYear":"2015","productMake":"AUDI","productModel":"Q5","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11194776,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2019","dateComplaintFiled":"04/08/2019","vin":"WA1CMAFP9FA","components":"POWER TRAIN,ENGINE","summary":"AFTER HAVING DONE THE EPA & CARB APPROVED EMISSIONS MODIFICATIONS 2014-2016 3.0L TDI (GENERATION 2 PC) EMISSION RECAL 23V4,  THE CAR DEVELOPED A LURCH OR HESITATION BETWEEN 30 AND 40 MPH.  THE SERVICE ADVISOR AT THE DEALER SAID THERE'S NOTHING CAN BE DONE.  THIS IS A SAFETY CONCERN BECAUSE I'M AFRAID THE CAR WILL EVENTUALLY STOP IN THE MIDDLE OF THE ROAD, LOSE CONTROL OR CAUSE A CRASH.","products":[{"type":"Vehicle","productYear":"2015","productMake":"AUDI","productModel":"Q5","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11190263,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/20/2019","dateComplaintFiled":"03/20/2019","vin":"NUMBERWA1LF","components":"ENGINE","summary":"MY DEALER PERFORMED RECALL THE FOLLOWING:  80C5   2017-10-25   A-RECALL - AUXILIARY HEATER    SINCE THEN AUDI HAS NOT PROVIDED THE NEW PART. IT HAS BEEN 6 MONTHS. I WAS TOLD THE REPLACEMENT OIL COOLANT PUMP WAS EXPECTED BY THE END OF 2018.","products":[{"type":"Vehicle","productYear":"2015","productMake":"AUDI","productModel":"Q5","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11184036,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/03/2019","dateComplaintFiled":"03/04/2019","vin":"WA1LFAFP9FA","components":"STEERING","summary":"I DROVE MY CAR EARLY IN THE MORNING TO CHURCH AND, ON THE WAY HOME, STOPPED AT A SUPERMARKET.  IT WAS VERY COLD, MINUS 15 DEGREES AT THE TIME IN BOZEMAN, MONTANA. WHEN I CAME BACK TO THE CAR TO START TO GO HOME, THERE WAS A VERY LOUD ALARM AND A WARNING - STEERING DEFECTIVE - UNSAFE TO DRIVE.  I TURNED THE CAR OFF AND TRIED TO RESTART IT AND THE SAME LOUD ALARM AND WARNING OCCURRED.  I WAITED 5 MINUTES AND TRIED AGAIN AND GOT THE SAME RESULT.  I GOT THE CAR TOWED TO MY NEARBY AUDI DEALER TO BE FIXED.  THEN I DID SOME RESEARCH AND SAW THAT THIS STEERING ISSUE IS A REAL PROBLEM WITH AUDI Q5 AND SQ5, BUT ONLY THE SQ5 HAS HAD A RECALL.    APPARENTLY THERE IS A LOT OF CONTROVERSY ABOUT THIS PROBLEM, SOMETIMES REQUIRING A STEERING RACK REPLACEMENT AND OTHER TIMES SOFTWARE.  IN ANY EVENT, AUDI KNOWS ABUT THIS DANGEROUS PROBLEM.  WHAT IF I WAS ON THE HIGHWAY WITH MY BABY GRANDSON IN THE CAR?  I DISCOVERED A LOT OF VERY NEGATIVE INFO ON THE AUDI WORLD FORUMS DATING BACK AS FAR AS EARLY 2016 CONCERNING THE 2015 SQ5.  SAME SEEMS TO BE THE PROBLEM WITH THE Q5.    APPARENTLY ON TRANSPORT CANADA'S WEBSITE THE SQ5 STEERING HAS BEEN RECALLED, BUT NOT THE Q5.  IN LIGHT OF THE EMISSIONS SCANDAL IN WHICH THE CAR COMPANY (VOLKSWAGEN) DELIBERATELY DECEIVED ON EMISSIONS, I AM THINKING THAT THEY ARE A RATHER UNTRUSTWORTHY COMPANY FROM WHICH TO BUY A CAR.  I WILL GET RID OF MINE FOR SAFETY'S SAKE AS SOON AS I CAN!  THE CAR IS STILL AT THE DEALER FOR REPAIR, AND I HAVE NOT HEARD FROM THEM SINCE EARLY THIS MORNING.  I TRIED TO REACH THE SERVICE AREA FOR AN UPDATE, BUT AS YET HAVE NOT HEARD BACK.  I HAVE 4 MONTHS LEFT ON MY WARRANTY. AND THE CAR HAS LESS THAN 12,000 MILES ON THE ODOMETER. THIS IS SCARY.","products":[{"type":"Vehicle","productYear":"2015","productMake":"AUDI","productModel":"Q5","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11184171,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/04/2019","dateComplaintFiled":"03/04/2019","vin":"WA1LFAFP9FA","components":"STEERING","summary":"UPDATE ON NHTSA TRACKING NUMBER 11184036  I RECEIVED A CALL FROM THE AUDI SERVICE AREA WHERE MY CAR WAS TOWED YESTERDAY FOR A FIX TO THE STEERING PROBLEM (ALARM TELLING ME NOT TO DRIVE DUE TO UNSAFE STEERING AND A LOCKED STEERING WHEEL) AUDI REFUSES TO REPLACE ANY STEERING RELATED PARTS UNLESS THE PROBLEM HAPPENS A SECOND TIME.  SINCE THIS SEEMS TO BE A VERY COLD WEATHER PROBLEM, I WILL HAVE TO WAIT UNTIL NEXT WINTER SINCE THE EXTREME COLD IS PROBABLY OVER FOR THIS YEAR AS WE ENTER SPRING.  JUST HOPE IT DOESN'T HAPPEN WHILE DRIVING ON A HIGHWAY.","products":[{"type":"Vehicle","productYear":"2015","productMake":"AUDI","productModel":"Q5","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11174695,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/06/2018","dateComplaintFiled":"02/06/2019","vin":"WA1LFAFP2FA","components":"ENGINE","summary":"TL* THE CONTACT OWNS A 2015 AUDI Q5. ON SEVERAL OCCASIONS, WHILE DRIVING, THERE WAS AN ABNORMAL BURNING ODOR COMING FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. CROWN AUDI OF CLEARWATER (18940 US-19, CLEARWATER, FL 33764, (888) 727-0742) WAS CONTACTED AND INFORMED OF THE FAILURE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V229000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 39,999.","products":[{"type":"Vehicle","productYear":"2015","productMake":"AUDI","productModel":"Q5","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11174518,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/30/2019","dateComplaintFiled":"02/05/2019","vin":"WA1WGAFP7FA","components":"STEERING","summary":"IT WAS AN UNUSUALLY COLD DAY (-14 DEGREES) IN MICHIGAN.  I HAD BEEN DRIVING THE CAR EARLIER THAT DAY WITHOUT INCIDENT.  I PARKED THE CAR IN THE GARAGE AND APPROXIMATELY 1 HOUR LATER I WENT TO USE IT AND I WAS PRESENTED WITH LOUD WARNING BEEPS AND THE FOLLOWING MESSAGE: \"STEERING DEFECTIVE! DO NOT DRIVE VEHICLE!\" IT WAS OBVIOUS THAT THE (ELECTRIC) POWER ASSIST WAS NOT FUNCTIONING.  I TRIED EVERY HOUR AND AFTER ABOUT 4 HOURS THE ERROR WAS GONE AND THE POWER STEERING SEEMED TO BE WORKING CORRECTLY.  IT HAS BEEN FINE SINCE.  I CALLED THE DEALER ABOUT THE ISSUE BUT DID NOT BRING IT TO THEM FOR A \"DIAGNOSIS\".    I NOTICED A RECALL (15V-452) FOR THE 2015 SQ5 FOR THIS EXACT PROBLEM AND WONDERED WHY AN SQ5 WOULD BE DIFFERENT FROM MY 2015 Q5 (WITH A 3.0L V6 ENGINE).  THERE ARE QUITE A FEW PEOPLE ON THE INTERNET COMPLAINING ABOUT THE SAME ISSUE DURING VERY COLD DAYS AND I'M TRYING TO UNDERSTAND THE ROOT CAUSE. THE RECALL IS NOTHING MORE THAN A SOFTWARE UPDATE. (MAYBE TO EXPAND THE ACCEPTABLE THRESHOLD VALUES?)   I AM CONCERNED THAT THE RECALL WAS NOT SCOPED PROPERLY AND IS ACTUALLY AFFECTING OTHER AUDIS.  I AM A FORMER VW/AUDI MECHANIC WITH OVER 30 YEARS OF MECHANICAL EXPERIENCE.","products":[{"type":"Vehicle","productYear":"2015","productMake":"AUDI","productModel":"Q5","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11157325,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/09/2018","dateComplaintFiled":"12/10/2018","vin":"WA1LFAFPXFA","components":"UNKNOWN OR OTHER","summary":"WHILE DRIVING MY FRONT PANEL SUNROOF EXPLODED. THERE IS NO OTHER WAY TO DESCRIBE WHAT HAPPENED. THERE WAS A LOUD POP. LOUD ENOUGH TO MAKE MY EARS RING AND THEN THE GLASS WAS EVERYWHERE. I NOTICED A RECALL FOR THIS EXACT ISSUE ON THE 2012 AUDI Q5. I AM DRIVING A 2015 AUDI Q5. THERE IS NO RECALL LISTED SPECIFICALLY FOR THIS ISSUE ON THE 2015 MODEL. A SEPARATE SUNROOF RECALL FOR DRAINAGE IS LISTED, BUT NOT ONE FOR SHATTERING SUNROOFS. MY LOCAL AUDI DEALERSHIP DIDN'T SEEM TO CONCERNED WHEN I SPOKE WITH THEM...","products":[{"type":"Vehicle","productYear":"2015","productMake":"AUDI","productModel":"Q5","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11157158,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/18/2018","dateComplaintFiled":"12/09/2018","vin":"WA1LFAFP6FA","components":"ENGINE","summary":"STILL WAITING FOR MANUFACTURE'S RECALL FOR AUXILIARY WATER PUMP THAT WAS IDENTIFIED  7 MONTHS AGO.","products":[{"type":"Vehicle","productYear":"2015","productMake":"AUDI","productModel":"Q5","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11145350,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2018","dateComplaintFiled":"11/05/2018","vin":"WA1LFAFP0FA","components":"ENGINE","summary":"TL* THE CONTACT OWNS A 2015 AUDI Q5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V229000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AUDI RICHMOND (12592 BROADSTREET RD, RICHMOND, VA 23233, (804) 273-8700) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.","products":[{"type":"Vehicle","productYear":"2015","productMake":"AUDI","productModel":"Q5","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11124576,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/30/2018","dateComplaintFiled":"09/05/2018","vin":"","components":"STEERING","summary":"STEERING DEFECTIVE. DO NOT DRIVE VEHICLE. THIS MESSAGE CAME UP AS SOON AS I STARTED THE CAR FROM A PARKING LOT. TOWED IT TO AUDI DEALER. THEY FOUND THAT ITS AN AUDI ISSUE. DEFECTIVE STEERING RACK. REPLACED IT. $2500","products":[{"type":"Vehicle","productYear":"2015","productMake":"AUDI","productModel":"Q5","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11122065,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/23/2018","dateComplaintFiled":"08/24/2018","vin":"WA1CFAFP2FA","components":"EXTERIOR LIGHTING","summary":"VEHICLE IS VERY UNSAFE TO DRIVE AT NIGHT.  THE LOW BEAM HEADLIGHTS ONLY PROJECT AND ILLUMINATE A VERY SHORT DISTANCE IN FRONT OF THE VEHICLE.  IT WOULD BE NEARLY IMPOSSIBLE TO AVOID A PEDESTRIAN, ANIMAL, OR DEBRIS IN THE ROADWAY BECAUSE OF THIS SHORTCOMING.","products":[{"type":"Vehicle","productYear":"2015","productMake":"AUDI","productModel":"Q5","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11122084,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2018","dateComplaintFiled":"08/24/2018","vin":"WA1LFAFP8FA","components":"ENGINE","summary":"TL* THE CONTACT OWNS A 2015 AUDI Q5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V229000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THELEN AUDI VOLKSWAGEN MAZDA (1112 NORTH EUCLID AVENUE, BAY CITY, MICHIGAN 48706, (989) 684-2980) WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.","products":[{"type":"Vehicle","productYear":"2015","productMake":"AUDI","productModel":"Q5","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11121672,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/16/2018","dateComplaintFiled":"08/22/2018","vin":"WA1LFAFP8FA","components":"ENGINE","summary":"TL* THE CONTACT OWNS A 2015 AUDI Q5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V229000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART WAS NOT AVAILABLE TO SCHEDULE THE RECALL REPAIR APPOINTMENT WITHIN A REASONABLE TIME FRAME. THE MANUFACTURER SENT THE INTERIM NOTICE MONTHS AGO, BUT HAD NOT SENT THE SECOND NOTICE, VERIFYING THAT THE PARTS WERE AVAILABLE. THE MANUFACTURER INFORMED THE CONTACT NOT TO PARK THE VEHICLE IN THE GARAGE WHILE WAITING FOR THE REPAIR PART. THE MANUFACTURER DID NOT HAVE A TIMEFRAME FOR WHEN THE PART WOULD BE SUPPLIED TO THE DEALER (AUDI OF SMITHTOWN, 578 MIDDLE COUNTRY RD, ST JAMES, NY 11780, (631) 979-6400). THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.","products":[{"type":"Vehicle","productYear":"2015","productMake":"AUDI","productModel":"Q5","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11118132,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/15/2018","dateComplaintFiled":"08/06/2018","vin":"WA1LFAFP0FA","components":"ENGINE AND ENGINE COOLING","summary":"TL* THE CONTACT OWNS A 2015 AUDI Q5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V229000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS MADE AWARE OF THE RECALL AND STATED THAT THE PART WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.","products":[{"type":"Vehicle","productYear":"2015","productMake":"AUDI","productModel":"Q5","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11105071,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2018","dateComplaintFiled":"07/02/2018","vin":"WA1LFAFP6FA","components":"ENGINE AND ENGINE COOLING","summary":"TL* THE CONTACT OWNS A 2015 AUDI Q5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V229000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. PEACOCK AUTO MALL (5001 US-278 A, HARDEEVILLE, SC) WAS CONTACTED AND CONFIRMED THAT THE PARTS WOULD NOT BE AVAILABLE FOR THE RECALL REMEDY UNTIL FALL OF 2018. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND PROVIDED AN ESTIMATED DATE OF LATE 2018. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.","products":[{"type":"Vehicle","productYear":"2015","productMake":"AUDI","productModel":"Q5","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11101823,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/05/2017","dateComplaintFiled":"06/14/2018","vin":"WA1LFAFP4FA","components":"ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM","summary":"TL* THE CONTACT OWNS A 2015 AUDI Q5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 18V229000 (ENGINE AND ENGINE COOLING) AND 17V622000 (ELECTRICAL SYSTEM). THE CONTACT CALLED KANSAS CITY AUDI AT 816-941-9500 (LOCATED AT 10330 MADISON AVE, KANSAS CITY, MO 64114) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE FOR NHTSA CAMPAIGN NUMBER: 18V229000 (ENGINE AND ENGINE COOLING) AND PARTS DISTRIBUTION DISCONNECT FOR NHTSA CAMPAIGN NUMBER: 17V622000 (ELECTRICAL SYSTEM).","products":[{"type":"Vehicle","productYear":"2015","productMake":"AUDI","productModel":"Q5","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11101733,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/13/2018","dateComplaintFiled":"06/13/2018","vin":"WA1LFAFP5FA","components":"UNKNOWN OR OTHER","summary":"I RECEIVED RECALL NOTICE, NHTSA # 18V229 FOR MY VEHICLE.  REGARDING A COOLANT PUMP THAT COULD POSSIBLY EXPERIENCE A SHORT CIRCUIT AND OVERHEAT.  IT WAS RECOMMENDED THAT THE VEHICLE BE PARKED OUTSIDE AS A PRECAUTIONIN CASE THERE WERE TO BE A FIRE BECAUSE OF THIS PROBLEM.  THERE IS NOT YET ANY PARTS AVAILABLE TO FIX THIS.  I AM VERY CONCERNED ABOUT DRIVING AROUND WITH THIS POTENTIAL PROBLEM.  AND EVEN IF I PARK MY CAR OUTSIDE OF MY HOUSE, I LIVE IN THE WOODS SO A CAR FIRE WOULD LIKELY CAUSE A LOT OF DAMAGE ANYWAY.  I FIND THIS TO BE UNACCEPTABLE AND I WOULD LIKE TO KNOW IF SOMETHING ELSE CAN BE REPLACED INSTEAD TO REMEDY THE PROBLEM, OR WHEN THE PARTS WILL BE AVAILABLE.","products":[{"type":"Vehicle","productYear":"2015","productMake":"AUDI","productModel":"Q5","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11097223,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2018","dateComplaintFiled":"05/22/2018","vin":"WA1LFAFP7FA","components":"ENGINE AND ENGINE COOLING,ENGINE","summary":"TL* THE CONTACT OWNS A 2015 AUDI Q5. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 18V229000 (ENGINE AND ENGINE COOLING) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER (AUDI TYSONS CORNER, 8598 LEESBURG PIKE, VIENNA, VA 22182) WAS CONTACTED AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER HAD NOT BEEN CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.","products":[{"type":"Vehicle","productYear":"2015","productMake":"AUDI","productModel":"Q5","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11056281,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/01/2017","dateComplaintFiled":"12/24/2017","vin":"WA1CFAFP3FA","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"IM SEEING A LOT OF RECALLS ON 2015 AUDI Q5 AND IM AFRAID OF GOING OUT WITH THE CAR. I SPOKE WITH AUDI GUYS AND EXPLAINED ABOUT THE SITUATION BUT THEY ARE TALKING RUDE.  WHAT EVER THE RECALL THEY MENTIONED AND THEY MENTIONED IN THE DOCUMENT SAYING THAT THE CAR CAN RESULT TO FIRE AND THIS IS DANGEROUS TO THE CUSTOMERS.","products":[{"type":"Vehicle","productYear":"2015","productMake":"AUDI","productModel":"Q5","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11052413,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/04/2017","dateComplaintFiled":"12/04/2017","vin":"WA1CMAFP5FA","components":"ELECTRONIC STABILITY CONTROL (ESC),FUEL/PROPULSION SYSTEM","summary":"CAR SMELLS WHEN TURNING THE HEATER ON. CAR STILL DOES NOT HAVE A FIX FOR THE EMISSION. EVEN IF THE EMISSION IS FIXED I STILL NEED TO INCREASE GAS/AD-BLUE.","products":[{"type":"Vehicle","productYear":"2015","productMake":"AUDI","productModel":"Q5","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11025203,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/23/2017","dateComplaintFiled":"09/23/2017","vin":"WA1LFAFP3FA","components":"FUEL/PROPULSION SYSTEM","summary":"I DO NOT HAVE ANY PROBLEM WITH MY CAR. BUT I HAVE ANOTHER IMPORTANT THING TO REMIND WHO IS RESPONSIBLE FOR INFORMING ANY RECALLS.  MY CAR HAD FEW RECALLS PREVIOUSLY AND EACH TIME I GOT A NOTIFICATION.   BUT FOR THE LATEST OPEN RECALL THAT MY CAR HAS, NO ONE INFORMED ME. THE RECALLING HAS BEGAN SINCE MAY 2017 AND NO ONE INFORMED THIS RECALL FOR NEARLY 4 MONTHS UNTIL I CALLED THE DEALERSHIP 2 WEEKS AGO FOR SCHEDULING MY SERVICE DATE. AND THE DEALERSHIP REPRESENTATIVE TOLD ME THAT IMY CAR HAS A RECALL. AND THIS RECALL IS MORE RISKY AND DANGEROUS AND WHAT IF SOMETHING HAPPENED. AND WHO WILL TAKE THE RESPONSIBILTY OF LOOSING MY AND MY FAMILY'S LIVES?   AND EVEN THIS IS SOMETHING IMPORTANT RECALL THEY SCHEDULED ME FOR OCTOBER 6TH FOR TAKING CARE OF THE RECALL AND SERVICE.  THIS IS SO DISSAPOINTED AND WHY NOBODY INFORM THESE RECALLS. WHO WILL TAKE THE RESPONSIBILITY. I CALLED AUDI AND THEY SAID THEY ARE NOT SENDING ANY REMINDERS BUT NHTSA SEND NOTICES. PLEASE I NEED A CONSIDERABLE REPLY FOR THIS AND PLEASE NEVER LET THIS HAPPEN AGAIN.","products":[{"type":"Vehicle","productYear":"2015","productMake":"AUDI","productModel":"Q5","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11018887,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/19/2017","dateComplaintFiled":"08/22/2017","vin":"WA1LFAFP8FA","components":"SERVICE BRAKES","summary":"WITHOUT ANY WARNING, AFTER DRIVING BRAND NEW CAR FOR ONLY 15000 MILES, THE BRAKES HAD A CATASTROPHIC FAILURE (RIGHT REAR WHEEL). LUCKILY I WAS IN A SERVICE ROAD OTHERWISE THIS WOULD HAVE BEEN CATASTROPHIC.  I GOT THE CAR SERVICED 2 MONTHS AGO AND EVERYTHING WAS FINE (JUST SOME RUSTING ON THE BRAKES) SO THE AUDI AUTHORIZED DEALERSHIP LET ME DRIVE SAYING WE SHOULD LOOK AT IT NEXT YEAR.   THE CAR IS RIGHT NOW AT THAT SAME DEALERSHIP AND I ALSO WORRY THEY WOULD TAMPER WITH IT OR HAVE SOME OTHER ISSUE IN IT.","products":[{"type":"Vehicle","productYear":"2015","productMake":"AUDI","productModel":"Q5","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11004865,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/12/2017","dateComplaintFiled":"07/12/2017","vin":"WA1LFAFPXFA","components":"FUEL/PROPULSION SYSTEM","summary":"TL* THE CONTACT OWNS A 2015 AUDI Q5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V298000 (FUEL SYSTEM, GASOLINE) AND TOOK THE VEHICLE TO THE DEALER (JACK DANIELS AUDI OF UPPER SADDLE RIVER LOCATED AT 243 ROUTE 17 SOUTH, UPPER SADDLE RIVER, NJ 07458) FOR THE RECALL REMEDY. THE CONTACT STATED THAT THE FUEL FILTER FLANGE WAS INSPECTED BY THE TECHNICIAN WHO FOUND NO CRACKS, BUT APPLIED PROTECTIVE FILM. THE CONTACT WAS CONCERNED THAT THE FILM WOULD NOT BE DURABLE OR A PERMANENT REPAIR. THE CONTACT REQUESTED THAT THE TECHNICIAN REPLACE THE FUEL FILTER FLANGE AT HER EXPENSE; HOWEVER, THE MANUFACTURER WOULD NOT RELEASE THE NECESSARY FUEL FILTER. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND FAILED TO PROVIDE ANY TECHNICAL INFORMATION TO THE DURABILITY OF THE PROTECTIVE FILM. THE CALL WAS THEN ESCALATED TO A TEAM LEADER WHO WAS UNABLE TO ANSWER IF ADDITIONAL MAINTENANCE OR INSPECTION WAS REQUIRED MOVING FORWARD AFTER THE RECALL REMEDY. THE CONTACT HAD NOT EXPERIENCED A FAILURE.","products":[{"type":"Vehicle","productYear":"2015","productMake":"AUDI","productModel":"Q5","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":10985802,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"05/11/2017","dateComplaintFiled":"05/15/2017","vin":"WA1LFAFP6FA","components":"UNKNOWN OR OTHER","summary":"MY 4 YEAR OLD DAUGHTER GOT A 3RD DEGREE BURN ACROSS HER THIGH BY GETTING A GROCERY BAG OUT OF 2015 AUDI Q5 -- WHILE HELPING HER MOM.   VEHICLE WAS STATIONARY AND IN PARK.  OCCURRED IN OUR GARAGE AT OUR HOME.  THE EXHAUST STICKS OUT TOO FAR BY AN INCH OR SO.  UNSAFE DESIGN FOR THE PUBLIC.  RECALL IT!","products":[{"type":"Vehicle","productYear":"2015","productMake":"AUDI","productModel":"Q5","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":10981352,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/13/2017","dateComplaintFiled":"04/28/2017","vin":"WA1DGAFP7FA","components":"AIR BAGS,VISIBILITY/WIPER","summary":"TL* THE CONTACT OWNS A 2015 AUDI Q5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V001000 (VISIBILITY, AIR BAGS). THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE. A REPAIR APPOINTMENT WAS SCHEDULED, BUT THERE WAS NO TIMEFRAME FOR THE REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.","products":[{"type":"Vehicle","productYear":"2015","productMake":"AUDI","productModel":"Q5","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":10881437,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2015","dateComplaintFiled":"06/29/2016","vin":"WA1VMAFP8FA","components":"UNKNOWN OR OTHER","summary":"I HAVE A 2015 AUDI Q5 THAT WAS PART OF THE VW RECALL, HOWEVER IT WAS NOT INCLUDED IN THE PACKAGE THAT HAS BEEN NEGOTIATED BY THE EPA. I WOULD LIKE TO UNDERSTAND WHAT IS BEING DONE TO PROTECT ME AND MY RIGHTS? I FEEL LIKE BECAUSE I PURCHASED THE 3 LITER ENGINE, THE ONLY TDI OFFERED BY AUDI IN AN SUV FORMAT, THAT I AM BEING PUNISHED. I AM STUCK WITH THIS CAR AND AM BEING PUNISHED FOR 8 MONTHS NOW THAT I CANNOT SELL IT OR GET RID OF IT. I TRUSTED VOLKSWAGON AND OUR EPA WANT TO KNOW WHERE I STAND IN THIS RECALL? DO I NEED TO HIRE A LAWYER AT THIS POINT? ENOUGH IS ENOUGH.","products":[{"type":"Vehicle","productYear":"2015","productMake":"AUDI","productModel":"Q5","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":10808654,"manufacturer":"Volkswagen Group of America, Inc.","crash":true,"fire":false,"numberOfInjuries":2,"numberOfDeaths":0,"dateOfIncident":"12/03/2015","dateComplaintFiled":"12/06/2015","vin":"WA1LFAFP3EA","components":"VISIBILITY/WIPER","summary":"THE PASSENGER SIDE MIRROR BLOCKED MY VIEW WHILE TAKING A LEFT TURN WHICH CAUSED AN ACCIDENT.","products":[{"type":"Vehicle","productYear":"2015","productMake":"AUDI","productModel":"Q5","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":10763123,"manufacturer":"Volkswagen Group of America, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/06/2015","dateComplaintFiled":"09/11/2015","vin":"WA1LFAFP7FA","components":"STEERING","summary":"I WAS DRIVING DOWN A LONG GRAVEL DRIVEWAY GOING 15-20MPH AND I WENT AROUND A SLIGHT LEFT CURVE. AFTER THE LEFT CURVE THE ROAD BECOMES STRAIT. MY CAR STEERING WHEEL LOCKED, I COULD NOT MOVE THE STEERING WHEEL TO THE LEFT AND I COULD NOT GET OUT OF THE CURVE. THE CAR CONTINUED TO HEAD RIGHT NO MATTER HOW HARD I PULLED ON THE STEERING WHEEL TO GO LEFT. IT WOULD NOT BUDGE. THE CAR CONTINUED GOING RIGHT, OFF THE DRIVEWAY AND INTO SEVERAL TREES. THE WHEEL WAS STILL LOCKED AT THIS POINT. I HAD TO TURN THE CAR OFF, AND ON TO GET THE WHEEL TO RELEASE SO I COULD BACK  OUT OF THE TREE, AND ONTO THE DRIVEWAY.","products":[{"type":"Vehicle","productYear":"2015","productMake":"AUDI","productModel":"Q5","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":10736188,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"07/17/2015","dateComplaintFiled":"07/24/2015","vin":"WA1DGAFP0FA","components":"UNKNOWN OR OTHER","summary":"THE FRONT WINDSHIELD CRACKED FROM THE INSIDE FROM THE PRESSURE OF MY PASSENGERS FOOT.  THE PASSENGER IS A 130LB FEMALE WITH NO EXTRAORDINARY PHYSICAL CAPABILITY. THE CRACK SPREAD QUICKLY AND PLACED ALL THE OCCUPANTS IN DANGER.  THERE WAS ZERO IMPACT ON THE OUTSIDE OF THE GLASS.  THE CRACK COULD NOT BE FELT FROM THE OUTSIDE OF THE GLASS, ONLY FROM THE INSIDE.  THIS WAS THE SECOND TIME THIS HAS OCCURRED.  THE FIRST TIME THE DEALER STATED THAT IT MUST HAVE BEEN A COINCIDENCE THAT THE WINDSHIELD CRACKED AT THE SPOT AT WHICH MY PASSENGERS TOE WAS AND AT THE VERY SAME TIME UPON PUSHING TO SCOOT BACK IN THE SEAT.  CONSIDERING I HAVE WITNESSED THIS EXACT SAFETY HAZARD TWICE WITHIN A YEAR RAISES MY CONCERN AND THE REASON I AM NOW REPORTING IT.","products":[{"type":"Vehicle","productYear":"2015","productMake":"AUDI","productModel":"Q5","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":10660936,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/23/2014","dateComplaintFiled":"11/25/2014","vin":"WA1DGAFP8FA","components":"VISIBILITY","summary":"APPROXIMATELY 10:45 AM MY HUSBAND (THE DRIVER) AND I (THE PASSENGER) WERE DRIVING WEST ON CO HWY 86 JUST LEAVING FRANKTOWN, CO AND HAD CROSSED OVER THE CHERRY CREEK BRIDGE WHEN THE PANORAMIC SUNROOF IN OUR 99 DAY OLD 2015 AUDI Q5 EXPLODED OUTWARDS. THE OUTSIDE TEMP WAS APPROX. 35 DEGREES, LIGHT WINDS, WINDOWS UP, SUNROOF CLOSED / SUN SHADE OPENED HALF WAY, AND VENT FOR OUTSIDE AIR WAS ON; NO CARS AHEAD OR BEHIND US; NO LARGE CHUNKS OF DEBRIS ON THE ROAD. WE INITIALLY THOUGHT WE HAD BEEN SHOT AT AND DUCKED WHILE LOOKING AROUND FOR PEOPLE AND A SAFE PLACE TO STOP. AFTER INITIAL CHECK TO ENSURE NEITHER OF US WAS BLEEDING WE STARTED LOOKING FOR ANYTHING NEAR OR IN THE VEHICLE THAT WOULD HAVE CAUSED AN EXPLOSION; IT WAS THEN THAT WE NOTICED THERE WAS A SMALL AMOUNT OF GLASS (IN RELATION TO THE SIZE OF THE SUNROOF PANEL) INSIDE THE VEHICLE. GLASS HAD RAINED DOWN INSIDE THE CAR COVERING BOTH RIDERS, THE FRONT CONSOLE AND DASH; ALL OVER THE BACK SEATS/FLOOR (THE SUNSHADE WAS HALFWAY OPEN). WE IMMEDIATELY CALLED AUDI ROADSIDE ASSISTANCE THAT HELPED GUIDE US TO A MORE CENTRAL LOCATION FOR THE TOW TRUCK TO FIND US IN CASTLE ROCK, CO (APPROX 5 MILES). WHILE WAITING FOR THE TOW WE CALLED OUR INSURANCE COMPANY AND TOOK PHOTOS OF THE EXPLODED ROOFLINE AND SCRATCHES/GAUGES ON BACK OF THE CAR THE GLASS HAD LEFT. WE THEN FOLLOWED THE TOW TO A GAS STATION WHERE THE VEHICLE WAS WRAPPED  IN PLASTIC WRAP DUE TO THE SNOW STORM IN COLORADO SPRINGS, ALL THE WAY TO PHIL LONG AUDI. UPON ARRIVING HOME, WE DISCOVERED THAT SMALL SHARDS OF GLASS HAD FALLEN INSIDE OUR CLOTHING LEAVING MINOR SCRATCHES. THIS WAS A KNOWN ISSUE FOR VAG SINCE 2009-10 (NEW BEETLE ROOFS) AND AUDI RECALLED 13K CARS IN 2012 WITH THE SAME DESCRIPTION AS ABOVE BUT IT CITED \"IN COLD WEATHER\". JUST 3 WEEKS PRIOR THE CAR WAS DRIVEN TO AND FROM WORK, AT 7K FT, IN -10 DEGREE WEATHER WITH NO ADVERSE EFFECTS.  *TR","products":[{"type":"Vehicle","productYear":"2015","productMake":"AUDI","productModel":"Q5","manufacturer":"Volkswagen Group of America, Inc."}]}]}