{"count":315,"message":"Results returned successfully","results":[{"odiNumber":11742844,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2022","dateComplaintFiled":"06/08/2026","vin":"WA1VABF76HD","components":"EXTERIOR LIGHTING","summary":"Defective side\u2011marker LED inside sealed headlight assembly  Component: Exterior Lighting / Headlights Make/Model/Year: 2017 Audi Q7 prestige  Issue: Defective side\u2011marker LED inside sealed headlight assembly  Complaint: The side\u2011marker LED inside the headlight assembly on my 2017 Audi Q7 has failed due to an internal LED driver defect. The LED module is sealed and non\u2011serviceable, so the entire headlight assembly must be replaced at a cost of $2,000\u2013$5,000. The vehicle displays a \u201cSide Marker Light Defective\u201d warning even though the LED is still illuminated, indicating reduced output that triggers the fault. This failure reduces nighttime visibility and creates a safety hazard.  This is a widespread issue reported by many Audi Q7 owners. Audi designed the LED module as a non\u2011replaceable component, leaving full headlight replacement as the only repair option. This is a design flaw that forces an extremely expensive repair for a basic safety function.  I am requesting that NHTSA investigate this lighting defect.","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11738363,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/16/2026","dateComplaintFiled":"05/17/2026","vin":"WA1LAAF71HD","components":"EXTERIOR LIGHTING,ENGINE,FUEL/PROPULSION SYSTEM","summary":"Front right Marker light defect alert keeps pooping up and sounding an audible alarm while I am driving even through the marker light is working perfectly.   Drive train alert comes on after I add oil and the vehicle starts hesitating while I accelerate.I just got a tune up which included new spark plus and a new coils. Problem came back even after the tune up within 3000 miles.   Excessive oil loss. I constantly have to add a quart of oil even after I just got an oil change and tune up. Seeing oil in the cover shield that covers the entire engine. Seems like the oil is blowing out of the cap area where you add in oil.   These problems are very costly for a vehicle that I ordinary love. Please advise what can be done because I can not pay for any more repairs out of pocket.    There is only 80,100 mile on the vehicle.","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11736992,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/16/2026","dateComplaintFiled":"05/11/2026","vin":"WA1LAAF70HD","components":"SUSPENSION","summary":"As per the Audi dealership inspection: Driver's-side rear coil spring is broken (also noted that the passenger-side spring is \"swollen\" and will need to be replaced). Appears to be a known issue; many complaints can be found online for the exact same issue (google 2017 Audi Q7 rear broken spring). The NHTSA issued a recall for a similar issue within the VW/Audi group for the VW Atlas (a similar vehicle in the Audi/VW motor group). [XXX]   INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11733230,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/02/2026","dateComplaintFiled":"04/23/2026","vin":"WA1LAAF78HD","components":"EXTERIOR LIGHTING","summary":"I have gotten a notice that my \"front left side marker light defective\"","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11732265,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/06/2026","dateComplaintFiled":"04/19/2026","vin":"WA1LAAF73HD","components":"EXTERIOR LIGHTING","summary":"Warning light for right side marker light comes on. Light seems to be working, but warning comes on. Cost to repair is thousands of dollars. It is a well known complaint of this car.","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11731359,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/31/2025","dateComplaintFiled":"04/15/2026","vin":"WA1LAAF74HD","components":"EXTERIOR LIGHTING","summary":"The console is reporting: \"Front left side marker light is defective. See owner's manual\". This is a lighting problem that Audi seems to have covered by a previous recall but this VIN was not included in said recall: Campaign 97CB/NHTSA #16V642000. I have had this defection confirmed by my local service center.","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11724327,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2026","dateComplaintFiled":"03/14/2026","vin":"WA1LAAF75HD","components":"EXTERIOR LIGHTING","summary":"Warning message on dashboard regarding right side marker light defective. This warning only occurs after sundown when the daylight sensor has engaged.  Confirmed by Audi dealer service on 3/12/2026.  Dealer reports this is due to a problem with a LED light inside the headlamp component. Dealer denies coverage for the repair under my active extended warranty.  Dealer states an approximate 5,000 repair, at my expense, to replace the entire right headlamp assembly is the sole remedy. It appears the failed component may fall under the scope of safety recall, Audi 97CB (found on your website at: NHTSA ID 16V642-5761.pdf) but my VIN number is not specifically included within the recall. As this appears to be the same or directly related issue, perhaps the recall affects a greater amount of vehicles beyond the initially declared VIN number.  My safety concern is that any problem with nighttime lighting is a deadly serious matter.","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11722959,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/22/2026","dateComplaintFiled":"03/09/2026","vin":"WA1AHAF71HD","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING","summary":"Getting error message that the \"Front Left Side Marker Light Defective\". The light appears to be operational. Service shop looked to read the errors with ODB2 and both light modules (left and right) are not communicating any info. In same time the warning in dashboard is continuous and can impede gauges visibility during night. Audible warning noise can also activate at random times. Searched for this issue and Audi recalled some models for electrical software issue but many users outside the current recall report this same issue. Please expand the VIN numbers for the recall action for safety.","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11721313,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2026","dateComplaintFiled":"03/01/2026","vin":"WA1LABF78HD","components":"SUSPENSION","summary":"The rear passenger and driver side coil springs failed along with the bottom rubber seats.  Both springs were broken/cracked and had slide off the rubber seats.","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11720501,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2025","dateComplaintFiled":"02/25/2026","vin":"WA1LAAF77HD","components":"EXTERIOR LIGHTING","summary":"Side marker light malfunction warning while light is working properly. There was previously a recall campaign for this issue on this model but the vin number was not included.","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11719946,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/02/2026","dateComplaintFiled":"02/23/2026","vin":"WA1LAAF74HD","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING","summary":"I am having issues with my vehicle ( Audi 2017 Q7)that matches Audi Recall 97CB  NHTSA campaign Number 16V642000 regarding the side marker light software malfunction. While my VIN is not currently showing as open on a Recall  my vehicle is experiencing the marker lights failure. My vehicles MFD date is 05/16 which is in the dates of the recall 97CB but is for some reason excluded from the recall. I have had the vehicle at the Audi dealer to check on the problem. They have had the vehicle two different times totaling 15 hours and are unable to find a problem.They refuse to provide the recall remedy because my VIN is not currently flagged. my Vin is [XXX] . I am requesting my VIN be added to the 97CB NHTSA# 16V64200 My case # with Audi is XXX  Rep is Susan .  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11717230,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/16/2026","dateComplaintFiled":"02/11/2026","vin":"WA1LAAF79HD","components":"POWER TRAIN","summary":"The contact owns a 2017 Audi Q7. The contact stated that while driving approximately 65 MPH, the contact became aware of an abnormal odor. The vehicle started shaking, and the drive train malfunction indicator was displayed. The contact pulled over to the side of the road, and the vehicle was towed to an independent mechanic, where it was diagnosed and determined that the exhaust valve had burned a hole through cylinder #1 due to a misfire. The contact notified the dealer, but assistance was declined. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 120,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11712628,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/17/2026","dateComplaintFiled":"01/22/2026","vin":"WA1VAAF7XHD","components":"ENGINE","summary":"Car has a burnt cylinder from excessive oil consumption due to poor piston ring design. These engines are prone to failure to do carbon buildup on the cylinders which leads to poor PCV performance to exacerbate the problem. Audi dealership has confirmed my cylinder 3 has a burnt valve and requires a new engine.","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11712720,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/21/2026","dateComplaintFiled":"01/22/2026","vin":"WA1LAAF77HD","components":"EXTERIOR LIGHTING","summary":"The car is displaying \"Right front marker light defective\". This lessens the visibility when turning. This problem is a VIN specific recall of the 2017 Q7 and my VIN is not included, even though I am experiencing the exact same problem as the recall on the other VINs from the same year.","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11710168,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/08/2026","dateComplaintFiled":"01/11/2026","vin":"WA1VAAF72HD","components":"EXTERIOR LIGHTING","summary":"Getting error message that the \"Front Right Side Marker Light Defective\". The light appears to be operational. Searched for this issue and Audi recalled some models but many users outside the current recall report this same issue.  Please expand the vin numbers for the recall action for safety.","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11708802,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/26/2025","dateComplaintFiled":"01/05/2026","vin":"WA1LHAF76HD","components":"POWER TRAIN,UNKNOWN OR OTHER,ENGINE","summary":"Catastrophic Engine failure while driving on highway with family. System gave error codes DTC P054A, DTC P0301, DTC P0017. Vehicle was not drivable. Always serviced with oil and filter change at recommended service intervals at authorized Audi dealer. Never showed any signs of malfunction or warning lamps prior to this incidence. Brought it to a mechanic specializing in European cars and diagnosis was the Engine has failed completely and needs new engine.","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11707347,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/27/2025","dateComplaintFiled":"12/28/2025","vin":"WA1LAAF74HD","components":"EXTERIOR LIGHTING","summary":"I was driving last night and the \"marker light is defective\" error came on. This is a well documented defect in the Audi Q7 and many are subject to recall for this issue.","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11707149,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/20/2025","dateComplaintFiled":"12/26/2025","vin":"WA1LAAF77HD","components":"EXTERIOR LIGHTING","summary":"Dash light is on saying \u201cFront right marker light is defective\u201d. However, the marker light appears to be fine. This seems to be a software issue.","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11703992,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/15/2023","dateComplaintFiled":"12/09/2025","vin":"WA1AAAF70HD","components":"EXTERIOR LIGHTING","summary":"I have a 2017 Q7 with the \"front right side marker light defective\" warning THAT POP OUT ONLY WHEN THE LIGHT AUTOMATICALLY TURN ON but the lights are actually functional. Yet the local Audi still wants to charge me 5.3k to fix it. The warning only happens at night.  I've asked the shop for clarification on how it was deemed inop. since it looks like it's working to me.  I see a lot of posts in forums about this issue.  I see that there was a limited recall for this issue with 2017 Audi Q7 vehicles, but it's VIN specific and my VIN isn't included.","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11702618,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/02/2025","dateComplaintFiled":"12/02/2025","vin":"Wa1laaf71hd","components":"EXTERIOR LIGHTING","summary":"Notifications come on indicating that \u201cFront Left side marker light defective.\u201d Identical error message for the right side marker.","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11699511,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/08/2025","dateComplaintFiled":"11/15/2025","vin":"WA1VAAF73HD","components":"EXTERIOR LIGHTING","summary":"Started receiving error message intermittently regarding front right marker light being defective on the dashboard even though the lights are working. From a brief search online, this appears to be an known issue for this make and year as many others are facing a similar issue.  There has been a limited recall for only certain VINs for a similar issue. The recall should be expanded as it's impact is much broader.  It is an expensive fix especially for something that is working.","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11698438,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/05/2025","dateComplaintFiled":"11/09/2025","vin":"WA1LAAF70HD","components":"EXTERIOR LIGHTING","summary":"Front right & left side marker light defective. See owner's manual However my lights are not blown or out.","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11697302,"manufacturer":"Volkswagen Group of America, Inc.","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"10/30/2025","dateComplaintFiled":"11/03/2025","vin":"WA1LAAF7XHD","components":"STEERING","summary":"On Thursday, October 30, 2025, when I got seated in my car, put my seat belts on, and put the car in reverse gear to slowly get out of my parking space, it kept on going in reverse and won\u2019t stop with break I tried to change the parking mode or drive mode but the steering column would not take any command. After 350 feet driven in reverse, it went into a ditch where it tried to turn it and the car was still in reverse, climbing out of the ditch, damaging another section of the fence, till I could turn off the engine with the ignition switch. It looks that the gear was stuck in reverse and after engine cut off it went back in drive mode. In the meantime, all four sides of the car were damaged and scratched all over, and there was damage on the bottom. Apparently it is electronic malfunction when the gear got stuck in reverse. Thank God that I was not in a busy parking lot, otherwise would have damaged dozens of cars and hurt many innocent bystanders. Will keep you posted till the Audi repair shop gives me a diagnosis","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11694827,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/21/2025","dateComplaintFiled":"10/21/2025","vin":"WA1LAAF70HD","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING","summary":"The contact owns a 2017 Audi Q7. The contact stated that while driving at an undisclosed speed, the driver's side marker warning light illuminated. The vehicle was taken to an independent mechanic with a failing driver's side marker. The contact was informed that the driver's side marker needed to be replaced. The vehicle was not repaired. In addition, the contact stated that while driving at night, the failure was a safety issue. In addition, the contact stated that the dinging from the sensor was a distraction. The manufacturer was made aware of the failure, and a case was filed. The contact referenced NHTSA Campaign Number: 16V642000 (Electrical System, Exterior Lighting); however, the VIN was not included in the recall. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 96,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11693004,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/13/2025","dateComplaintFiled":"10/13/2025","vin":"WA1LAAF71HD","components":"ENGINE,FUEL/PROPULSION SYSTEM","summary":"I am submitting this complaint regarding a serious safety issue I experienced with my vehicle.  Shortly after starting to drive, about 2 miles from my home, while traveling at approximately 25 mph, the vehicle suddenly began to shake violently and came to a complete stop at the intersection of Crescent Street and Astoria Boulevard. At that moment, I lost all control over the steering wheel\u2014it completely locked up.  The dashboard displayed the message: \u201cDrive System Malfunction \u2013 Contact Service.\u201d  These diagnostic trouble codes (DTCs) appeared: \u2022P2179 \u2022P025C \u2022P0087 \u2022P0306  This incident posed a major safety risk, as I was unable to steer or move the vehicle in a high-traffic area. I am very concerned that this could happen again or to other drivers under more dangerous conditions.  Please investigate this matter as it may indicate a serious defect that could affect others.","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11692062,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2025","dateComplaintFiled":"10/08/2025","vin":"WA1AAAF75HD","components":"EXTERIOR LIGHTING","summary":"The \"right side marker light\" error message comes on when headlights are on, but the marker light is operating fine.  I understand that this is part of a recall on other Audi Q7 models, but my 2017 does not appear to be within that recall.  I request that the recall be expanded to include my auto.  It appears from online information that other owners outside of the recall are having the issue that the recall is aimed at.  Thank you for your consideration.  [XXX]  [XXX]  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11690487,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/30/2025","dateComplaintFiled":"09/30/2025","vin":"WA1LAAF74HD","components":"EXTERIOR LIGHTING","summary":"Front right side marker light is showing defective on 2017 Audi Q7. Light appears to be on but is still throwing error message. Safety issue as I have no visibility when driving to determine whether or not the light is properly working - anything regarding light faults should be considered a safety issue. Problem has not been reproduced or confirmed by an independent service center, but a quick online search will show this is a known issue and an astronomical cost associated with replacing the entire light assembly.","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11686163,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/02/2025","dateComplaintFiled":"09/09/2025","vin":"WA1VAAF74HD","components":"POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM","summary":"My 2017 Audi Q7 Prestige 3.0T 6Cyl GAS CREC Supercharged has experienced repeated, serious failures involving the engine, powertrain, and fuel system.  - At 72,000 miles, the vehicle developed coolant leaks under the supercharger, a failed water pump, and soaked drive belts. Repairs included multiple hoses, gaskets, and thermostat replacement. -Shortly after, repeated PCV/Oil system failures caused oil leaks, warning lights, and engine shaking. Repairs included PCV system, oil separator, valve cover gasket, breather pipes, and new spark plugs.  - at 111,000 miles, the low-pressure fuel pump and relay failed, causing the vehicle to stall and lose all power while driving- a major safety risk.  -Most recently, the engine developed a severe misfire in cylinder #4. Compression testing confirmed abnormally low compression (15 psi) due to a suspected cracked valve seat. The vehicle cannot be repaired without a complete engine replacement, quoted at ~$20,000.  Safety Impact:  - Vehicle has stalled suddenly in traffic due to fuel and engine failures, risking crash or injury.  - Coolant and oil leaks present a potential fire hazard.  - Loss of power and shaking while driving put my family and others at risk.  Inspection/Confirmation:  -All problems have been repeatedly confirmed and repaired by an independent Audi specialty service center (S&S Auto Repair).   - Numerous invoices document coolant, oil, fuel, and engine failures.  Warning Signs:  - Multiple dashboard warning lights appeared either right before or during failure, including engine malfunction, coolant loss, and auto start/stop malfunction.  These repeated failures at relatively low mileage suggest a design/manufacturing defect with the Audi 3.0T engine platform that compromises both safety and reliability. The issue seems to be widespread amongst other Audi owners with the same 3.0T engine- Per AudiWorld Forums.","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11685457,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2025","dateComplaintFiled":"09/06/2025","vin":"WA1LAAF7XHD","components":"SUSPENSION","summary":"Rear passenger spring coil broke at around 82000 miles (8 years 9 months old) on the vehicle.","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11684607,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/28/2025","dateComplaintFiled":"09/02/2025","vin":"WA1VAAF77HD","components":"SUSPENSION","summary":"The coil isolated started deteriorating causing stress to the coil. This stress has caused my coil to crack and need replacement if the entire assembly. There is nothing to support the coil in the lower control arm from fully disconnecting","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11679747,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/02/2025","dateComplaintFiled":"08/11/2025","vin":"WA1LAAF70HD","components":"STEERING","summary":"Complete loss of steering control while driving at low speeds.  Dashboard indicator illuminated for \"Severe Steering Malfunction - Do Not Drive.\"  Had the car towed to the dealership.  Dealership indicated that the car needed a new steering rack and pinion.  Cost estimate was $4000.  The car had 72,000 miles with mostly highway mileage.","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11675991,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/23/2025","dateComplaintFiled":"07/24/2025","vin":"WA1LAAF75HD","components":"STEERING","summary":"Was driving on small town road, pulling into gas station, and 'steering malfunction, stop car immediately'  notice popped up, with red steering wheel icon above message with line across wheel and exclamation mark. I lost power steering at the same time, immediately. Very difficult to drive, and thankful it was not on busy, interstate road, and that nothing more happened. Very tough to drive, and so far, need to tow to Audi dealership to check and repair. I have been in touch with Audi, nothing they can do over phone, they suspect electronic issue. Very dangerous and disappointing. Just happy it did not cause death or injury.","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11672229,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/02/2025","dateComplaintFiled":"07/09/2025","vin":"WA1VAAF79HD","components":"SUSPENSION","summary":"About two years ago I was driving down my recently paved street, and a loud bang shocked me.  I thought something had hit my car.  It ended up both of my rear suspension coil springs failed.  I do not have a boat or trailer and have not put undue stress on it.  Last week, while driving down a smooth street there was another loud bang, and my wife though I hit something, but no, I knew the noise.  The front driver side suspension coil spring failed.  I was 80 miles from a dealer and had to get it towed to a chevy dealer, with a repair cost of $3,000, and had to repair other parts of the suspension that were damaged.  I also elected to replace the fourth and final one while they were in there so it would not happen again.  Never in 40 years of owning cars have coils ever failed on me.  There must have been a bad run, and this should be investigated.  Suspension failure, if it happend at speed could have been dangerous.","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11667997,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2025","dateComplaintFiled":"06/19/2025","vin":"WA1LAAF76HD","components":"EXTERIOR LIGHTING","summary":"A warning light is showing on the dash about the right side light not working.  On inspection all lights are illuminated.  Reportedly there has been a recall on some VIN\u2019s for this problem but not ours.  On line discussion groups report that the problem is more wide-spread in this model than with the limited VIN\u2019s covered.  Since the cost of a dealer replacing the lighting assembly is around $5000, we would like to have our vehicle covered as well.","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11666285,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/15/2025","dateComplaintFiled":"06/11/2025","vin":"WA1LAAF71HD","components":"ENGINE","summary":"The issue is related to Audi TSB 2048402/3. 2017 Audi Q7 3.0T. First the an engine light appears, then get Drive System Malfunction Warning appears, then car misfires, then car goes into limp mode causing the car to rapidly slow down (while driving on a highway!!!!!).  This is is common issue on the 2017 Audi Q7, code is P05A000 Active Grill Shutter \"A\" Stuck on. Which then triggers the Drive System Malfunction, misfire, and limp mode.  Audi will not repair due to mileage on vehicle. Concern is this is a know issue and a safety concern.","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11665956,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2025","dateComplaintFiled":"06/10/2025","vin":"WA1VABF78HD","components":"EXTERIOR LIGHTING","summary":"Side marker light not working and throwing a dash light.","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11664321,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/26/2025","dateComplaintFiled":"06/02/2025","vin":"WA1LAAF79HD","components":"EXTERIOR LIGHTING","summary":"I drive a 2017 Audi Q7 and recently I got a warning light and message on my dash telling me my front right marker was defective and to check my owners manual and contact Audi but when I reached out to Audi they said my car was not one of the cars affect by the recall but I know a lot of people who are not under the recall status who also have had this issue and it is very expensive to fix even if nothing is wrong. My light appears to be working but my service center I take my car too told me to reach out to NHTSA to let it be known that others aside from those under the recall status are having the same issue and we are having to pay out of pocket to get it fixed. Audi recall campaign 97CB (NHTSA campaign ID 16V642000).","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11664343,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/11/2024","dateComplaintFiled":"06/02/2025","vin":"WA1LAAF73HD","components":"POWER TRAIN,ENGINE","summary":"The contact owns a 2017 Audi Q7. The contact stated that while driving on the highway at 40 MPH, the front end started shaking violently, with several unknown warning lights illuminated. The following messages \"Drive Malfunction and Oil Consumption\" were displayed. The contact immediately pulled over and had the vehicle towed to a local independent mechanic, where the vehicle was diagnosed. The contact was informed that the engine was faulty due to oil consumption and needed to be replaced. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The contact was informed that the VIN was not under recall. The manufacturer was notified of the failure. The approximate failure mileage was 108,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11662493,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/06/2025","dateComplaintFiled":"05/22/2025","vin":"WA1VAAF74HD","components":"ENGINE,FUEL/PROPULSION SYSTEM","summary":"The gasket seals and the seals on the cylinder are not sealed causing fuel to peak from fuel injectors","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11661767,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2025","dateComplaintFiled":"05/19/2025","vin":"WA1LAAF75HD","components":"EXTERIOR LIGHTING","summary":"Side markers lights are failing at an abnormally high rate. The pop up error and chime is incredibly distracting as it pops up every 20 to 30 seconds blocking most of the information on the instrument cluster. The side marker lights still function even when the error pops up. Audi will only replace the entire headlight housing to fix the problem, but that seems extreme to fix what appears to be a software issue, as the side marker lights still is fully functioning.","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11660677,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/13/2025","dateComplaintFiled":"05/13/2025","vin":"WA1LAAF71HD","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING","summary":"The contact owns a 2017 Audi Q7. The contact stated that while driving at an undisclosed speed, the message \"Side Marker light Fault Detected\" was displayed. The contact stated that after a visual inspection, the contact became aware that both side marker lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the side marker light assembly. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 16V642000 (Electrical System, Exterior Lighting); but the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was unknown.","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11659930,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/09/2025","dateComplaintFiled":"05/09/2025","vin":"WA1VAAF71HD","components":"SUSPENSION","summary":"Rear springs are broken.  Safety concern car is unstable when driving. Shakes and difficulty controlling at higher speeds.","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11655858,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/21/2025","dateComplaintFiled":"04/21/2025","vin":"WA1LAAF72HD","components":"EXTERIOR LIGHTING","summary":"CAMPAIGN 97cb (nhtsa campaign ID 16v642000  Side Marker Lights Do Not Illuminate With Parking Lights Or Headlights On This poses a risk for my safety and others during night driving making the vehicle less  visible at night.  I paid Audi of Portland $285.00 to diagnose this issue, due to receiving the message on my car \"front left\" or \"front right\" \"side marker light defective\" and they said it would cost almost $12,000.00 to replace both left and right-side headlight housing. Marker lights are LED and cannot be replaced without replacing entire housing.  I checked for a recall and my 2017 Audi Q7 does not have any open recalls. However other models made the same year are being recalled.    the side marker lights do not illuminate. As such, these vehicles fail to comply  with the requirements of Federal Motor Vehicle Safety Standard (FMVSS)  number 108, \"Lamps, Reflective Devices, and Associated Equipment.\"","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11655258,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/16/2025","dateComplaintFiled":"04/17/2025","vin":"WA1LAAF71HD","components":"SUSPENSION","summary":"found broken rear shock springs during tire rotation. This is dangerous. Low Quality parts from Audi.","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11653749,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/16/2025","dateComplaintFiled":"04/09/2025","vin":"WA1LAAF77HD","components":"ENGINE","summary":"According to the dealer\u2019s diagnosis, a burnt and broken valve caused the car to shake violently while I was driving on the highway with my family, including our three children. Prior to this incident, there were no warning lights or error messages. Only after the shaking began did a \u201cDrive System Malfunction\u201d alert appear on the dashboard.","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11653368,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/12/2025","dateComplaintFiled":"04/08/2025","vin":"WA1VAAF77HD","components":"FORWARD COLLISION AVOIDANCE,BACK OVER PREVENTION","summary":"Audi Pre-Sense failure warning came on. I took it to Audi Fairfield CT and it was diagnosed as having a bad camera/sensor in the windshield. This could have resulted in a collision. the repair would have cost almost $3000. I bought a used one and went to an independent shop for calibration.","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11652042,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/28/2025","dateComplaintFiled":"04/01/2025","vin":"WA1VAAF75HD","components":"ENGINE","summary":"My engine just failed after over a year of having to put oil in.  The car has 77K miles and has been regularly maintained.  Audi used this as a \"demo car\" and after purchase we immediately had to put oil in and were told verbally this is not an issue.  The excessive engine oil consumption caused this catastrophic engine failure our an independent and trusted mechanic reports the engine has failed and cylinder number five only has 30 pounds of pressure.  Please advise on what I can do with Audi for repair.  We also have a 2019 and are fearful this will happen to that car as well.  Thank you.","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11651230,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/24/2023","dateComplaintFiled":"03/28/2025","vin":"WA1VAAF75HD","components":"ELECTRICAL SYSTEM,FIRERELATED","summary":"See attached document for complaint.","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11651420,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2020","dateComplaintFiled":"03/28/2025","vin":"WA1VABF7XHD","components":"ENGINE","summary":"2017 Audi Q7 started consuming oil at 40,000 miles. At 70,000 miles consumption increased to quart every 3,000 miles. At 100,000 miles a quart every 1,000 miles. At 110,000 miles a quart every 40p to 600 miles. This is due to a very well known and documented piston ring issue. Audi offers to do nothing and while I was in warranty they claimed a quart of oil every 1,000 miles was within expected tolerance. This is ridiculous and terrible for the environment. Audi needs to stand behind their vehicles. So may complaints in Audi forum on exact issue.","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11651181,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/22/2022","dateComplaintFiled":"03/27/2025","vin":"WA1VAAF74HD","components":"ENGINE,FUEL/PROPULSION SYSTEM","summary":"I am reporting a serious issue with the 2017 Audi Q7 involving excessive oil consumption. The vehicle burns 1 quart of oil every 1,000 miles or less, requiring me to constantly add oil between regular oil changes to avoid engine damage. This is not normal and poses a serious safety risk if the engine runs dry during operation.   Audi denied my buyback request without inspecting the vehicle or reviewing service records. Instead, their solution has been to provide free oil top-offs, which proves they are aware of the problem but are avoiding a permanent fix or recall. Other Audi Q7 owners, even with newer models and low mileage, report the same defect.  This is a manufacturing defect that makes the vehicle unreliable and unsafe for normal driving. This can cause the vehicle to stall or stop suddenly while driving, especially at high speeds or in traffic. That\u2019s a major safety risk. If the oil burns too quickly, the warning may come too late. The need to constantly monitor and add oil makes the car unreliable for everyday use. Regular oil changes are meant to keep the car safe and working smoothly. But if oil is burning quickly between changes, the car can\u2019t be safely operated on a normal maintenance schedule, which defeats the purpose of service intervals and puts extra responsibility and risk on the driver. Audi\u2019s refusal to issue a recall or perform proper repairs is deceptive and dangerous. I request NHTSA to investigate this issue and determine whether a recall is necessary for this known defect. It also breaches  Implied Warranty of Merchantability (UCC \u00a7 2-314)","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11651213,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/03/2024","dateComplaintFiled":"03/27/2025","vin":"WA1LAAF72HD","components":"ENGINE","summary":"My 2017 Audi Q7 3.0T with 99k miles and it consumes oil excessively. I am having to add a quart of oil about every 500-600 miles. My local german auto repair shop has told me, in my case that it is extreme & I should be worried. I\u2019ve seen many other people with the same engine with oil consumption & I know it can cause the engine to fail. This needs to be addressed by someone due to how common this problem is with these engines.","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11650199,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/05/2024","dateComplaintFiled":"03/24/2025","vin":"WA1VABF7XHD","components":"EXTERIOR LIGHTING","summary":"Error front left side marker light defective error message but no issue with the actual marker light. To be clear the marker light is operating perfectly as noted by my dealer. It is a known system error code malfunction and exact issue for my vehicle year and make - recall code 97cb. I contacted Audi and they claim my VIN was not impacted by the production line issue but obviously that is not true. Audi is not standing by their product and dealer charge is $6,889 to replace left headlight.   VIN [XXX]  [XXX]  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11649946,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/20/2025","dateComplaintFiled":"03/23/2025","vin":"WA1LAAF79HD","components":"EXTERIOR LIGHTING","summary":"This issue closely resembles Audi recall campaign 97cb (NHTSA campaign id 16v642000), with details available at [xxx] . In my case, the marker light itself is functioning properly, but the vehicle is displaying a false error message: \"front right side marker light defective. \" this poses safety risks because the erroneous warning distracts drivers from the road and could lead to the system failing to alert the driver of an actual side marker light issue in the future. Many owners of the same model and year are disabling their side marker lights entirely to avoid the error, as evidenced in discussions such as those on [xxx] . Repairing this issue typically requires replacing the entire headlight assembly, with costs ranging from $2,400 to $5,300, making it prohibitively expensive for many. Although Audi initiated a recall (97cb) for a similar issue, it was limited to a specific subset of vehicles, and the widespread nature of this problem in other vehicles outside the recall\u2019s VIN range suggests a broader defect. Given these safety risks, high repair costs, and the frequency of the issue, I urge the NHTSA to investigate whether this problem warrants a broader recall or corrective actions by the manufacturer. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11648603,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":true,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"06/24/2023","dateComplaintFiled":"03/16/2025","vin":"WA1VAAF75HD","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE","summary":"The car caught fire and burnt to to the frame.   The message that came on the dash board before it caught fire was camera. I told Audi and they disregard all of that.    They told me they were going to check or do investigation and the only thing I was told after looking for answer was this!   These people know my insurance was state minimum so everyone put aside our safety concerned\u2026   Thank you for your continued patience while allowing Volkswagen Group of America the opportunity to review the subject Audi Q7 bearing the Vehicle Identification Number, [XXX] .  Inspection of the subject Audi Q7 was conducted on September 6, 2023 at Mac\u2019s Towing in Dania Beach, FL. Our investigation found no sign or suggestion of any manufacturer defect or shortcoming present with the vehicle. While the root cause is unknown, we would see the damages as remaining an insurance matter in light of no sign or suggestion of any manufacturer defect or shortcoming being found. Should your insurance company believe that Volkswagen Group of America is responsible for any damages, they will contact us to subrogate the claim.  Regards,           [XXX]   Single Incident Coordinator \u2013 Audi / Lamborghini  Product Analysis Group  Office of the General Counsel    Volkswagen Group of America, Inc.  2200 Woodland Pointe Avenue  Herndon, VA 20171    Phone : +1 248 754 3367  Cell :    [XXX]  [XXX]     INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11647528,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/10/2025","dateComplaintFiled":"03/10/2025","vin":"WA1VAAF71HD","components":"EXTERIOR LIGHTING","summary":"Front side marker error","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11647141,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/17/2025","dateComplaintFiled":"03/08/2025","vin":null,"components":"ELECTRICAL SYSTEM","summary":"My vehicle is experiencing the same issues as described in NHTSA Campaign Number: 16V642000, but my vin number isn't listed in the vehicles affected even thought the year make and model agree to the recall. Should the dealer be willing to correct this issue since it's a known safety hazard?","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11646692,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/24/2024","dateComplaintFiled":"03/06/2025","vin":"WA1LAAF7XHD","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING","summary":"Front left and right marker lights show up as defective on the dashboard, intermittently, but the lights are working.  Have seen on different forums that this is not uncommon with this vehicle. Many complaints. Tried working with Audi/USA and have followed their advice with needing a dealership assessments.  I have done this on two occasions, but they said that they will not be responsible, but that the dealership will offer a labor discount of 10%. These quotes are over $7000 to replace the lights and modules (that are working), if you don\u2019t want to keep listening to the dinging warning bells.  And it forces the customer to fix it because you will never be able to sell the car even though the lights are working. Think at least Audi should pay for the parts on all complaints.  There is such a term as \u201cgood will\u201d and they should broaden the recall on this item.  My vehicle had a recall on this that the dealership repaired before I even purchased the vehicle which was NEW.  Audi informed them when it was on the lot, but they say it was for the same thing but they just had to do an update on it?  How did they know that when the car only had maybe 10 miles on it when we took delivery. Hopefully, someone in your department has some clout and back Audi up against the wall and take responsibility.  Thank you [XXX]  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11645627,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/27/2025","dateComplaintFiled":"02/28/2025","vin":"WA1LAAF72HD","components":"EXTERIOR LIGHTING","summary":"We suddenly ([XXX]) experienced the warning message: \"front right side marker light defective\" on the dash. The marker lights are however working, and it seems related to the recall for a software update (Audi Q7 2017). Our VIN, however, is not covered by the recall for some strange reason.   Sincerely, [XXX]  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11644240,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/19/2025","dateComplaintFiled":"02/22/2025","vin":"WA1LAAF73HD","components":"EXTERIOR LIGHTING","summary":"My car start showing me error \"Side marker light defective\" but all the lights seems to work properly, none of them is off.","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11644005,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/20/2024","dateComplaintFiled":"02/20/2025","vin":"WA1LAAF71HD","components":"SUSPENSION,ENGINE","summary":"2017 Audi Q7 Premium Plus. 85000 miles. The car runs normal and has no warning lights and has been regularly services at Audi dealership.   1. Rear driver side spring broken. This is stated as a common problem with this model as researched on Audi Forums. 2. Engine burning excessive oil. Have to add a quart every 500 miles. This is also stated as a common problem with this model as researched on Audi Forums.  Both incidents have a potential safety concern as a damaged suspension and engine can be detrimental for driving","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11643195,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/10/2025","dateComplaintFiled":"02/17/2025","vin":"WA1VABF75HD","components":"EXTERIOR LIGHTING","summary":"My car giving me a \"Front right side marker light defective\" fault on the cluster. I searched and there is a recall for that issue. Safety Recall Code: 97CB. I called dealer about it and they are saying that there is no Recall for my VIN number. So they want to charge me for fixing that issue. I search it and it's common problem for 2017 Q7. And also it says there is a software issue on the recall notice. So the problem is not my fault and I need you to add my VIN Number to that Recall Notice.","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11642978,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/15/2025","dateComplaintFiled":"02/16/2025","vin":"WA1LAAF7XHD","components":"EXTERIOR LIGHTING","summary":"Front left side marker light defective.  See owner's manual","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11641907,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/08/2025","dateComplaintFiled":"02/11/2025","vin":"WA1LAAF79HD","components":"EXTERIOR LIGHTING","summary":"The vehicle is giving an error message that states \" \"front left side marker light defective\". Not having marker lights that make me visible to others on the road reduces my safety. The problem is apparently a known issue by Audi and several consumers are impacted by this error. The Audi recall campaign 97CB (NHTSA campaign ID 16V642000) addresses this exact issue and applies to some affected VIN numbers but not all. It appears that this issue is happening to MANY more owners outside of the VIN numbers that qualify for the recall","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11641737,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/15/2025","dateComplaintFiled":"02/10/2025","vin":"WA1LAAF71HD","components":"EXTERIOR LIGHTING","summary":"\u2022Component/System Failed: Front left marker light; available for inspection upon request.  \u2022Safety Risk: Reduced visibility to other drivers, especially at night or in low-light conditions, increasing the risk of a collision.  \u2022Reproduction/Confirmation: Confirmed by Audi, but not covered under an existing recall.  \u2022Warning Signs/Symptoms: Dash light reads \"Front left marker light defective\" ; first noticed on  during a routine exterior light check. MANY VEHICLES NOT INCLUDED IN THIS RECALL:    NHTSA Campaign Number: 16V642000  Manufacturer Volkswagen Group of America, Inc.  Components ELECTRICAL SYSTEM, EXTERIOR LIGHTING  Potential Number of Units Affected 79,895  Summary  Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2016 TT roadster, A3 cabriolet, A3 sedan and A3 e-tron, 2016-2017 TT coupe, 2017 A4 sedan and Q7 and 2015-2017 Q3 vehicles. The affected vehicles may have been programmed with new software that inadvertently makes the side marker lights inoperative in conjunction with the parking lights or the headlights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, \"Lamps, Reflective Devices, and Associated Equipment.\"  Remedy  Audi will notify owners, and dealers will upload revised software to correct the issue, free of charge. This recall began November 2016. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 97CB.","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11641386,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/01/2024","dateComplaintFiled":"02/07/2025","vin":"WA1LAAF73HD","components":"EXTERIOR LIGHTING","summary":"Daytime running light safety hazard led not working  Tbone accident in waiting  yes yes  yes Dash warning light malfunction  the internet is overwhelmed with complaints on these AUDI s","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11641388,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/03/2025","dateComplaintFiled":"02/07/2025","vin":"WA1LAAF73HD","components":"STRUCTURE","summary":"Sunroof leaks into the car in rear shorting out subwoofer and components apparently the drain tubes are not secure and separate many complaints on this issue should be a recall no warnings just tons of moisture","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11641012,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/15/2025","dateComplaintFiled":"02/05/2025","vin":"WA1LAAF71HD","components":"EXTERIOR LIGHTING","summary":"Left Side Marker Light Defective Warning.  There is a recall for limited 2017 Q7 vehicles.  It needs to be a broader recall.  The estimate is between $3000-$5000.   Available for inspection.","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11640427,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/30/2024","dateComplaintFiled":"02/03/2025","vin":"WA1VAAF77HD","components":"POWER TRAIN","summary":"The contact owns a 2017 Audi Q7. The contact stated that while attempting to shift into reverse, the transmission failed to recognize that the vehicle was in reverse. The message \u201cTransmission Malfunction \u2013 You can Continue Driving\u201d was displayed on the instrument panel. The contact stated that after restarting the vehicle, the failure was temporarily fixed; however, the failure had gotten progressively worse. The vehicle was taken to an independent mechanic where the vehicle was diagnosed, and the contact was informed that the transmission had malfunctioned and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 143,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11636026,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/17/2024","dateComplaintFiled":"01/15/2025","vin":"WA1LAAF75HD","components":"EXTERIOR LIGHTING","summary":"I keep on getting a message that states that my right side marker light is defective even though it is working just fine. I looked online and see that it is a common issue with 2017 Q7 in particular but not exclusively. The cost from the dealer is more than $7,000.00.","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11636108,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/10/2025","dateComplaintFiled":"01/15/2025","vin":"WA1LAAF76HD","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING","summary":"This issue closely resembles Audi recall campaign 97CB (NHTSA campaign ID 16V642000), with details available at [XXX] . In my case, the marker light itself is functioning properly, but the vehicle is displaying a false error message: \"Front Right Side Marker Light Defective.\" This poses safety risks because the erroneous warning distracts drivers from the road and could lead to the system failing to alert the driver of an actual side marker light issue in the future. Many owners of the same model and year are disabling their side marker lights entirely to avoid the error, as evidenced in discussions such as those on [XXX] . Repairing this issue typically requires replacing the entire headlight assembly, with costs ranging from $2,400 to $5,300, making it prohibitively expensive for many. Although Audi initiated a recall (97CB) for a similar issue, it was limited to a specific subset of vehicles, and the widespread nature of this problem in other vehicles outside the recall\u2019s VIN range suggests a broader defect. Given these safety risks, high repair costs, and the frequency of the issue, I urge the NHTSA to investigate whether this problem warrants a broader recall or corrective actions by the manufacturer. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11635909,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/12/2024","dateComplaintFiled":"01/14/2025","vin":"WA1LAAF75HD","components":"ENGINE","summary":"Drive system malfunction warning while driving on the highway at 75 mph and the car began sputtering, lugging, jerking and had to be manually shifted to get it safely off the highway. If we had been in traffic we would have been rear ended as the car drastically lost speed on the highway. Dealership initial diagnosis was a misfire in cylinder 4. Upon further inspection we were told that a piece of the exhaust manifold had broken off resulting in catastrophic engine failure and we needed to replace the long block at a quote of $32,000. Car had been serviced only at the Audi dealer and all Audi care maintenance had been completed.  We had informed the dealer that the car was burning oil on two previous service visits and we were adding a quart every 1000 miles or so and we were told that was normal for a 2017 Q7 with over 80,000 miles on it. Last service inspection and Audi care package in September 2024 we were told the car was in great shape. Catastrophic engine failure in December 2024.","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11635567,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/11/2024","dateComplaintFiled":"01/13/2025","vin":"WA1AAAF7XHD","components":"EXTERIOR LIGHTING","summary":"\"Front left side marker light failure\" notification. Appears to be a common issue with 2017 Audi Q7's as there was a recall with limited vin support.   Audi Recall Campaign Number 97CB  NHTSA Campaign ID 16V642000","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11635667,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/13/2025","dateComplaintFiled":"01/13/2025","vin":"WA1LAAF74HD","components":"UNKNOWN OR OTHER","summary":"On Oct. 7th, 2024,  our Audi Q7 2017 needed software update because the front data screen (MMI system) was rebooting frequently while driving, causing the screen to go up and down to reset itself.  The Mission Viejo, CA Audi dealership updated the software.  We picked up our car on Oct 24th, 2024.     By the evening of Oct 24th, 2024, an error message for \u2018front right-side marker light defective\u2019 appeared on the dashboard screen when we drove under bridges, dark areas, and at night. The error message appeared with multiple loud beeps each time it appeared.  At night, the message would appear every 5-10 minutes, making the car undriveable at night.    The dealership suggested they would have Audi corporate perform the Audi recall campaign 97CB \u2013 NHTSA campaign ID 16V642000.  With the holidays, time dragged on.  The update was finally attempted 1/7/25-1/8/25.  The dealership said the update failed and suggested I either buy a new light ($4895) or contact a tune-shop to turn-off the front side markers via coding/programming, thus reducing my safety and augmenting the factory software by an outside vendor.     Once the MMI software system was updated, it caused the front marker light coding to malfunction.  After more research in the last few weeks, the front marker light (NHTSA campaign ID 16V642000) is a much broader issue than a light not working and still resides with Audi Q7 2017 this many years later.","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11635003,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/04/2021","dateComplaintFiled":"01/09/2025","vin":"WA1VAAF74HD","components":"EXTERIOR LIGHTING","summary":"Front right side marker light defective error shows up on console.  No fix available but Audi seems to be aware of the issue but not willing to fix.  Many 2017 Q7's seem to have the same problem.","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11634990,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/03/2025","dateComplaintFiled":"01/08/2025","vin":"WA1LAAF71HD","components":"EXTERIOR LIGHTING","summary":"Front left side marker defective fault code.  Same issue was part of an existing recall but did not include this VIN.  Fault first occurred on January 3rd, 2025. Was taken to Audi dealer who assessed there was in fact an error code in effect. The result is a $6,200 replacement of the entire left headlight.  Related recall: Manufacturer's Report Date: September 06, 2016 NHTSA Campaign ID Number: 16V-642 16V642000 Manufacturer Campaign Number: 97CB Component: ELECTRICAL SYSTEM:SOFTWARE Potential Number of Units Affected: 79,895","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11633355,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/21/2024","dateComplaintFiled":"12/31/2024","vin":"WA1LAAF76HD","components":"ENGINE","summary":"2017 Audi Q7 with approximately 112K miles consuming oil at a rate of approximately 1qt per 500-700 miles. Misfire occurred on highway and then cleared overnight. Took to dealer and had them swap all coil packs and spark plugs. Approximately 500 miles later, multiple misfires in cylinders 3,5, and 6 and loss of compression while driving on highway at 70 mph. Vehicle taken to dealership where they completed diagnostics. 0 psi compression in cylinder 6, damaged cylinder walls, and broken valve. Cost of repair estimated at $25K.","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11632842,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/07/2024","dateComplaintFiled":"12/28/2024","vin":"WA1LAAF74HD","components":"UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM","summary":"Every week the vehicle is saying add 1 quart of oil to continue driving","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11632882,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/17/2024","dateComplaintFiled":"12/28/2024","vin":"WA1VABF73HD","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING","summary":"\"Front left side market light defective\" - When the vehicle turns on and the lights activate the side marker lights do not illuminate.  There was a recall for this model and year but doesn't include my VIN#.  This is happening to MANY 2017 Q7 models.  As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, \"Lamps, Reflective Devices, and Associated Equipment.\"","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11632553,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2022","dateComplaintFiled":"12/26/2024","vin":"WA1LAAF7XHD","components":"EXTERIOR LIGHTING","summary":"There is an issue with this vehicle that seems to have been addressed by Audi recall campaign 97CB (NHTSA campaign ID 16V642000), however it does not apply to all affected vehicles.  I bought the car used in 2020 with approx 35k miles on it.  At about 55k miles, I began getting a warning on the dash that says \u201cfront (left/right) side marker light defective. see owners manual.\u201d  It began with the left light only.  I had the car inspected at an independent repair shop and there were no issues with the light.  They thought maybe there was a wiring or sensor issue and suggested I check with Audi for any open recalls.  I called the Audi dealer and explained the issue, they said there were no recalls and suggested replacing the headlight assembly for about $4k.  I refused, and dealt with the warning.  At about 75k miles, the right side has started coming on as well.  I had it checked with the repair shop, and confirmed the light is working.  My research has shown many others experience this issue, and Audi is aware of it, but the recall only covered a small number of VIN\u2019s.  The others have opted to get a re-programming device (OBD-11) and disable the marker lights altogether.  This will result in the side marker lights not being lit, meaning the car is less safe than intended. Please see if something can be done to add all affected vehicles to the Audi recall so I can have this issue repaired and not compromise the safety of the vehicle.  Thank you.","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11631963,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2024","dateComplaintFiled":"12/21/2024","vin":"WA1LAAF73HD","components":"EXTERIOR LIGHTING","summary":"2017 Audi Q7 , issue is Left marker light not working according to the dash computer, called Audi , inspected and they said it works but is dimmer than the other side, so needs replaced. $6000.... not doing that, called Audi customer service and they would do a good will for less but still $4000.. I chose to just put up with it since it works and the dash light stays on all the time. Then months go by and now the Right marker light not working, same thing. works but the computer says it doesnt. This is a issue with Audi and needs to be a recall. The warning light states left light out, then flashes and says the right light is out. BOTH lights work, but computer says it doesnt.. the dash light and the dinging noise needs to be a recall.","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11630736,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/09/2024","dateComplaintFiled":"12/14/2024","vin":"WA1LAAF7XHD","components":"ENGINE","summary":"Engine malfunctioned with 126,292 miles on it after always servicing it at dealer.  Diagnosis was \"broken valve\".  This was after communicating with dealer regarding excessive oil consumption and \"drive system malfunction\".  Dealer repaired spark plugs.","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11630531,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2024","dateComplaintFiled":"12/13/2024","vin":"WA1LAAF70HD","components":"EXTERIOR LIGHTING","summary":"Light comes on dash when you cut in lights only that says   Front side marker light defective  All lights work can\u2019t sell or trade with out repairs that dealer wonts $8000  for a car that\u2019s not worth that was a old recall for this problem still exist  Please help","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11630095,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/09/2024","dateComplaintFiled":"12/11/2024","vin":"WA1VAAF7XHD","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING","summary":"The computer keeps showing that we have a malfunction in the side marker lights. They still work but we get the notice daily. Have taken it to the the dealer and they state that there is a recall but our vin number is not in the listing. There repair cost is over $4000. It's the same problem, my vehicle is in the 2017 Q7 range. Our number needs to be added to the recall of the same problem.","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11629986,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/08/2024","dateComplaintFiled":"12/10/2024","vin":"WA1AAAF74HD","components":"EXTERIOR LIGHTING","summary":"The front left side marker lighting is defective. This was a recall but only on certain VIN numbers, although it appears the recall should\u2019ve covered more VINs.","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11629628,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/01/2024","dateComplaintFiled":"12/09/2024","vin":"WA1VAAF72HD","components":"ENGINE","summary":"Oil consumption issue began June 2021 with my 2017 Audi Q7 with the 3.0 engine, we were at 78,841 miles. Our vehicle was always serviced at the dealer on the recommended schedule. The dealer stated high oil consumption of 1 quart per 1,000-2,000 miles was normal.  The high oil consumption issues continued. At 99,559 miles the car began shaking on the way home from a routine oil change.  They found cylinder 3 spark plug covered in oil and replaced all spark plugs to clear misfires. At 104,002 miles the N428 oil pressure regulation valve was replaced, which seemed to improve oil consumption temporarily, but gradually got worse with frequent top offs.  On 1 December 2024 at 123,616 miles the car started to shake while traveling at 70mph on the interstate, with the engine lights on.  The dealer found crusted spark plugs and identified that cylinder 1 had a burnt/broken exhaust valve due to excessive oil consumption and residue buildup. The required long block replacement would exceed the value of the car. Clearly a defect in the 3.0 Audi engine.","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11629357,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/09/2024","dateComplaintFiled":"12/06/2024","vin":"WA1VAAF76HD","components":"ENGINE","summary":"Driving with the family on interstate 81South when suddenly the car went from riding smoothly to a rough rumbling sensation. Then all sorts of alarms sounded and the engine light, oil light and system malfunction indicator light came on simultaneously. We pulled over immediately and turned the car off. We looked in the manual to check the severity of the indication lights. We wanted to determine if we could drive to the nearest exit. We started it back up to see if it was some sort of glitch. It remained so thankfully we were right near an exit and exited and called for roadside service. It was towed from Christiansburg, VA back to Roanoke Audi at 2006 Peterscreek Rd Roanoke, VA 24017 on Nov 9th. The dealership concluded that cylinder 1 was burned out with a possible damaged long block assy. I have had all services and taken great care of the car. However, in between services the car would always require an additional 1qt of oil.","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11629366,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/28/2024","dateComplaintFiled":"12/06/2024","vin":"WA1LAAF72HD","components":"EXTERIOR LIGHTING","summary":"2017 Q7 owner. \"front left side marker light defective\" message on my car. Audi recall campaign 97CB (NHTSA campaign ID 16V642000) addresses this exact issue and applies to some affected VIN numbers but not all. My car is not included. It is available for inspection. I've taken the car to the dealer and a private auto repair who both diagnosed the problem and the repair cost of $5,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11627630,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/26/2024","dateComplaintFiled":"11/26/2024","vin":"WA1LAAF75HD","components":"EXTERIOR LIGHTING","summary":"Front right side marker light defective message.  Audi/VW recall campaign 97CB (NHTSA campaign ID 16V642000) addresses this exact issue and applies to some affected VIN numbers but NOT ALL.  This issue is happening to MANY more owners outside of the VIN numbers that qualify for the recall.  However, my vehicle does not qualify.","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11625725,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2024","dateComplaintFiled":"11/16/2024","vin":"WA1LAAF76HD","components":"SUSPENSION","summary":"The rear coils springs snapped.  The vehicle has 66k miles, which is very low for this type of component to fail.  I have not used the vehicle for towing or heaving hauling.   From what I have read online, many owners of 2017 Audi Q7s have experience this same issue.  There is a clear defect in the springs that is causing this to happen.","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11625012,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/26/2024","dateComplaintFiled":"11/13/2024","vin":"WA1VAAF7XHD","components":"ENGINE","summary":"Oil consumption issue began June 2021 with my 2017 Audi Q7 with the 3.0 engine.  Dealer advised this was normal for high performance engines, and it could continue where every 1,000-1,500 miles would need a quart of oil.  Vehicle was serviced at the dealer on their regular recommended schedule.  With continued oil consumption issues this past year they did part 1 of their oil consumption test September of 2024. A few weeks later the car started to shake when started and the start/stop system malfunction light came on.  In cylinder 3 they found oil on the spark plug and changed out the spark plug and ignition coil. A week later the car began shaking again and they performed part 2 of their oil consumption test.  It showed oil consumption a 3.61 quarts per 1,000 miles.  They then performed a flush of the engine, and said that cylinder 3 was burned up and the engine had to be replaced.  The Service manager after seeing how the car was serviced over the 6 years that there has to be a defect in the 3.0 Audi engine.","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11624507,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/10/2024","dateComplaintFiled":"11/11/2024","vin":"WA1LAAF76HD","components":"EXTERIOR LIGHTING","summary":"Car indicated \"Front left side marker light defective\" Upon further research, some VIN's were included in a recall for this problem, but some were left off. My vehicle was left off, despite the warning coming on while driving. The marker light being defective increases likelihood of a crash or other incident.","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11623978,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/07/2024","dateComplaintFiled":"11/07/2024","vin":"WA1LAAF77HD","components":"EXTERIOR LIGHTING","summary":"The contact owns a 2017 Audi Q7. The contact stated that a message indicating that the side markers were inoperable was displayed. The vehicle was taken to the dealer who confirmed that the side markers were inoperable. The dealer confirmed that the failure was related to the NHTSA Campaign Number: 16V642000 (Exterior Lighting); however, the VIN was not included. The vehicle was not repaired. The manufacturer was made aware of the failure and confirmed that the VIN was not included in the recall. The failure mileage was 100,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11623581,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/18/2024","dateComplaintFiled":"11/05/2024","vin":"WA1LAAF76HD","components":"EXTERIOR LIGHTING","summary":"\"Front Right Side Marker Light Defective\" Error  Audi recall campaign 97CB (NHTSA campaign ID 16V642000) addresses this exact issue and applies to some affected VIN numbers but not all. My VIN is not included in the recall.","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11622642,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/30/2024","dateComplaintFiled":"10/30/2024","vin":"WA1LAAF76HD","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING","summary":"WE WERE DRIVING THE CAR AND ALL OF A SUDDEN A ERROR CAME THAT SAID \"FRONT RIGHT SIDE MARKER LIGHT DEFECTIVE\" MY LIGHTS ARE WORKING PERFECTLY FINE.THERE IS NO ISSUE WITH THE LIGHTS AT ALL. THIS IS A FALSE SENSOR ISSUE THAT NEEDS TO BE FIXED AND RECALLED.","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11620071,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/02/2024","dateComplaintFiled":"10/16/2024","vin":"WA1LAAF76HD","components":"EXTERIOR LIGHTING","summary":"There is an existing recall for certain Audi Q7 front side marker lights (Audi recall campaign 97CB, NHTSA campaign ID 16V642000) but this recall is too narrow. It does not include my vehicle but I have the same problem. Many other Q7 owners do as well. The Audi dealership will not honor repair or replacement, not even under warranty. The only way to fix this problem according to Audi is to purchase a new light assembly for over $6,000. Please expand the existing recall to cover all impacted owners.","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11619166,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/10/2024","dateComplaintFiled":"10/10/2024","vin":"WA1LABF79HD","components":"EXTERIOR LIGHTING,UNKNOWN OR OTHER","summary":"Front right side marker light defective warning on dash - request to include in Audi recall campaign 97CB (NHTSA campaign ID 16V642000)","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11618282,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/04/2024","dateComplaintFiled":"10/05/2024","vin":"WA1VAAF70HD","components":"EXTERIOR LIGHTING","summary":"My 7 year old car now display the below error and Audi says it will cost $6000 to fix this. $6K to fix a broken light is unacceptable especially because it is a known issue.  Audi recall campaign 97CB (NHTSA campaign ID 16V642000) addresses this exact issue.","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11618049,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/02/2024","dateComplaintFiled":"10/04/2024","vin":"WA1LAAF72HD","components":"EXTERIOR LIGHTING","summary":"My 2017 Audi Q7 is reporting a \"front right side marker light defective\" message. This happened after the car was brought into the dealer. The light is functional according to the dealer and visual inspection but I was told this is a nuisance error message. The dealer said even though it is working fine, I can pay $4,000 to have the light replaced to make the message go away. Or the other option is to just live with it, which means when it does go out I won't know that it has failed.  This seems like a defective part that should be recalled.","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11617512,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/14/2024","dateComplaintFiled":"10/01/2024","vin":"WA1LAAF74HD","components":"EXTERIOR LIGHTING","summary":"I keep getting a \"Front right side marker light defective.\" error. There is nothing wrong with the lamp but Audi wants to charge $4,000 to fix. This appears to be happening to other Q7 owners so I am reporting.","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11616670,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/26/2024","dateComplaintFiled":"09/26/2024","vin":"WA1VAAF74HD","components":"ENGINE","summary":"The contact owns a 2017 Audi Q7. The contact stated while driving at an undisclosed speed, the low oil level warning light illuminated with a message that the engine was 1-quart low on engine oil. The contact added 1-quart of engine oil. However, after driving 1,000 miles, a message indicated that the engine was 1-quart low on engine oil. The contact became aware that the vehicle was consuming an excessive amount of engine oil. The low oil warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic to be diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 111,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11615864,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2021","dateComplaintFiled":"09/22/2024","vin":"WA1VAAF74HD","components":"ENGINE","summary":"I have a 2017 Audi Q& Prestige. It started using more oil after 103,000 miles to the tune of 1 qt per 10000 miles. I checked on line and there was many complaints about this on this and different models. People have said it costs around 11,000.00 dollars to fix whatever the problem is. After a period of time, as reported by various on line complaints, the engine starts to stutter and miss. Plugs begin to foul and seat rings for plugs become unreliable and start leaking. It seems to me there should be a recall as these vehicles are very expensive and boost reliability.","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11615541,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/19/2024","dateComplaintFiled":"09/20/2024","vin":"WA1VAAF78HD","components":"EXTERIOR LIGHTING","summary":"\"front left\" or \"front right\" \"side marker light defective\" message","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11613347,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2024","dateComplaintFiled":"09/08/2024","vin":"WA1LAAF75HD","components":"EXTERIOR LIGHTING","summary":"Error message:  Front Right Side Marker Light Defective.  Recall was made for 2017 Q7's :  16V-642 but did not include my VIN.  Dealer wants to charge $3500 to fix.  Error appears everyone time lights are put on.","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11612703,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2024","dateComplaintFiled":"09/04/2024","vin":"WA1LAAF74HD","components":"ELECTRICAL SYSTEM","summary":"Error warning \"front right side marker defective\" is displayed. Other 2017 Q7s are included on the recall list for this issue (recall #16V642000) but our VIN number is not included.","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11611302,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/27/2024","dateComplaintFiled":"08/28/2024","vin":"WA1LAAF72HD","components":"EXTERIOR LIGHTING","summary":"My car side marker light defective code is on. These cars had a recall \u201c Audi recall campaign 97CB (NHTSA campaign ID 16V642000\u201d dealer says I need to replace the headlight assembly. But I believe dealers should fix the issue as it\u2019 was a safety recall. Please assist me with this issue. Thank you","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11611483,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/28/2024","dateComplaintFiled":"08/28/2024","vin":"WA1VAAF7XHD","components":"EXTERIOR LIGHTING","summary":"The front side marker lights are defective see manual warning. Called dealer and they said the headlight needs replacement at a cost of over 6 thousand dollars. There is a recall for this but my vin number is not included.","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11609647,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/20/2024","dateComplaintFiled":"08/20/2024","vin":"WA1VAAF70HD","components":"EXTERIOR LIGHTING","summary":"The front left side market light defective message is coming up.  I read a recall had been done for this for some VINS but not all.  How do I get it on the recall list?","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11609698,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/20/2024","dateComplaintFiled":"08/20/2024","vin":"WA1VAAF71HD","components":"ENGINE","summary":"Oil consumption increased over time to 1qt per 400 miles causing engine misfire in cyclinder 5 then 2,3. Engine now requires exhaust valve replacement and or complete replacement or overhaul at 140k mileage. Problem started at 90k miles.","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11609846,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/18/2024","dateComplaintFiled":"08/20/2024","vin":"WA1LAAF73HD","components":"EXTERIOR LIGHTING","summary":"Received \u201cleft front side marker deficient\u201d warning. Warning appears when lights are turned on. Have been made aware that this issue may have been addressed for some, but not all, 2017 Q7s in a previous recall. This is a safety issue as the car could be less visible at night. Audi charging several thousand dollars for a new headlight assembly; should fix problem for free as it is a well known issue for this year of Q7 at this point.","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11609426,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/19/2024","dateComplaintFiled":"08/19/2024","vin":"WA1LAAF79HD","components":"EXTERIOR LIGHTING","summary":"The \"front right-side marker light is defective\" message illuminated in my dash February 2024 when my car is in the garage or gets dark.  It does not impact the functions of the car and there is an amber reflector beneath it.  According to Federal Law, these are necessary to be visible to others, and without these my car will not pass inspection.  However, due to the engineering of the vehicle it requires $5000 to fix. It requires replacing the entire headlight assembly, which is a poor design for the consumer but benefit to the manufacturer.   The Audi recall campaign 97CB (NHTSA campaign ID 16 V 642000) addresses this exact issue and applies to some affected VIN numbers but not all. It appears that this issue is happening to MANY more owners outside of the VIN numbers that qualify for the recall.   If this is an issue with 2017 Audi Q7s , all  2017 Q7s should be included in the recall.","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11609165,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/17/2024","dateComplaintFiled":"08/17/2024","vin":"WA1VAAF74HD","components":"EXTERIOR LIGHTING,ENGINE","summary":"Engine oil consumption, suv requires a quart of oil in between oil changes.  Also head light gives warning sign of the side marker being faulty.","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11608656,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/04/2024","dateComplaintFiled":"08/15/2024","vin":"WA1LHAF76HD","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING","summary":"The contact's husband owns a 2017 Audi Q7. The contact stated while driving and activating the headlights, there was a message stating that the side marker lights were inoperable displayed. The contact stated that the failure recurred whenever the headlights were activated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was notified of the failure and informed the contact that the vehicle was not included NHTSA Campaign Number: 16V642000 (Electrical System, Exterior Lighting) and could not be repaired under the recall. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 64,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11608814,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/15/2024","dateComplaintFiled":"08/15/2024","vin":"WA1VAAF70HD","components":"LATCHES/LOCKS/LINKAGES","summary":"The contact owns a 2017 Audi Q7. The contact stated that while the vehicle was parked in the driveway, the contact exited the vehicle to remove her three-year-old from of the driver's rear seat; however, all four doors inadvertently locked. The contact stated that the State Police were called, and the contact allowed the State Police to break the driver's side rear glass to enter the vehicle. The contact stated that her child was locked inside of the hot vehicle for 18 minutes. The contact stated that the child was sweating and terrified due to the failure. The contact stated that the key fob was locked inside the vehicle. The vehicle was taken to the dealer per the manufacturer's instructions. The vehicle was not diagnosed or repaired; however, the dealer stated that all the doors could be locked from the rear seat. The vehicle was taken to an independent mechanic to replace the broken window. The manufacturer was made of the failure. The failure mileage was approximately 70,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11607575,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2024","dateComplaintFiled":"08/09/2024","vin":"WA1LAAF77HD","components":"SUSPENSION","summary":"The suspension spring on the passenger side rear wheel broke.","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11607257,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/06/2024","dateComplaintFiled":"08/08/2024","vin":"WA1LAAF75HD","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING","summary":"System malfunction regarding the \"right side marker light being defective.  There was a NHTSA recall campaign #16v642000 that covered some but not all of the Audi Q7 vehicles.  The recall should include ALL Q7 vehicles.","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11603580,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/04/2024","dateComplaintFiled":"07/20/2024","vin":"WA1VAAF77HD","components":"SUSPENSION","summary":"Both rear coil springs snapped, broke and became detached, wedging against lower control arm. Coil spring had no signs of other damage; seems to be defective metallurgy. From online search, there seems to be a high number of Audi Q5's and Q7's from 2017 model year with this problem, but Audi dealers claim it is a 'normal wear' item and is not covered.","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11603331,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/05/2024","dateComplaintFiled":"07/19/2024","vin":"WA1VAAF70HD","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING","summary":"The left front marker light is not working and a warning shows up on the dashboard. It's a safety issue as the vehicle may be less visible at night, increasing the risk of a crash. I took my vehicle to an Audi dealership. The person helping me knew immediately what the issue was as he has seen it many times. When I looked up the issue online, I saw many other Audi owners (not only Q7 either) have the same issue of a side maker light not illuminating. I also saw that there was a recall for side marker lights, however, it seems my VIN was not included in the recall. Audi should be responsible for fixing this known issue that occurs in many of its cars. The dealership told me it would be $5K-$6K to replace the small light bulb! Truly outrageous!","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11599532,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2024","dateComplaintFiled":"07/06/2024","vin":"WA1LAAF71HD","components":"EXTERIOR LIGHTING","summary":"Getting a warning on my dash.  \"Front left side marker light defective.  See owner's manual.\" Appears to be an open recall from research online, but does not cover my VIN apparently.  That's shady, it's a known issue and dealership wants $4,000 to replace.  Heck no, this is a manufacturing defect. Audi recall campaign 97CB (NHTSA campaign ID 16V642000","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11596805,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/21/2024","dateComplaintFiled":"06/26/2024","vin":"WA1LHAF78HD","components":"SUSPENSION","summary":"No accident occurred. During maintenance service, the car was diagnosed with suspension problem, broken rear coil spring at the passenger side and seriously corroded rear coil spring at the driver side. Dealer service technician advised that the coil springs failure needs immediate attention, safety at risk.  No warning lamps, messages or other symptoms prior to the failure.  Car was at relatively low mileage (<45K).  Noticed that same failure has been commonly reported by other Audi owners.","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11596142,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2024","dateComplaintFiled":"06/24/2024","vin":"WA1LHAF71HD","components":"EXTERIOR LIGHTING","summary":"Error code showing left front marker light defective.  Dealer asking $5500 to repair.  Many other complaints about this issue in online chats.","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11596018,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/23/2024","dateComplaintFiled":"06/23/2024","vin":"WA1LAAF71HD","components":"EXTERIOR LIGHTING","summary":"Front Right Side marker light defective appears on my dash. No light out, But noticed it turned off and on.","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11595498,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2024","dateComplaintFiled":"06/20/2024","vin":"WA1LAAF74HD","components":"EXTERIOR LIGHTING","summary":"\"front left\" or \"front right\" \"side marker light defective\"   Audi recall campaign 97CB (NHTSA campaign ID 16V642000) addresses this exact issue and applies to some affected VIN numbers but not all. It appears that this issue is happening to MANY more owners outside of the VIN numbers that qualify for the recall.","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11595275,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/19/2024","dateComplaintFiled":"06/19/2024","vin":"WA1LAAF71HD","components":"EXTERIOR LIGHTING","summary":"Received the following warning: \u201cfront left side marker defective\u201d yet light is still functioning.  I was told there is a short in the sensor, and In order to get rid of this warning, I would be forced to replace the entire headlamp at a cost of more than $5600.  Other VINs from this model have been issued a recall for this very problem, yet my VIN was not included.  From my understanding, all that is needed would be a software update.  Please include all q7 Audi models in this recall, as this is obviously a more widespread issue after reading the other complaints.","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11594718,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/17/2024","dateComplaintFiled":"06/17/2024","vin":"WA1AAAF7XHD","components":"ELECTRICAL SYSTEM","summary":"\u201cFront right side marker light defective\u201d meanwhile all light still work","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11592010,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2024","dateComplaintFiled":"06/02/2024","vin":"WA1VAAF76HD","components":"SUSPENSION","summary":"Spring coil broke off. There are multiple articles on the internet with the exact same issue, breaking at the same point looking at the images.  Article 1: [XXX]   Article 2: [XXX]   INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11589859,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/20/2024","dateComplaintFiled":"05/21/2024","vin":"WA1AAAF72HD","components":"EXTERIOR LIGHTING,ENGINE","summary":"I bought my 2017 Audi Q7 on November 16, 2023 (Used) and a couple of days after putting the headlights on Auto I get a message pop up \"Front left side marker light defective See owner's manual\".   Also kept getting a low oil message. This model have no oil stick so I put about a 1/2 qt of oil in it to see if the message goes away. It goes away for a few hours. The vehicle basically stopped running leaving myself and kids on the side of the road in the winter while we wait for a tow truck. After getting it towed to Mentor Audi dealership, they gave me the bad news that the engine needed to be replaced. My engine has been replaced and documents can be sent upon request. After doing some research, I found out that these are common issues with the 2017 Audi Q7.  NHTSA campaign ID 16V642000","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11589344,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2024","dateComplaintFiled":"05/17/2024","vin":"WA1LAAF73HD","components":"EXTERIOR LIGHTING","summary":"Front Left Side Marker Light Defective alert repeating despite there being no identifiable issue with any lights. After checking with the owners manual - it says contact your Audi service. Checking online reveals that several other Audi owners with an AUDI Q7 2017 model have experienced this exact same issue. When the issue happens under warranty the headlight in question is replaced for around $4,000. If not under warranty it is an out of pocket expense - a very high cost. According to sources online this exact issue is covered by Audi Recall campaign 97CB (NHTSA ID : 16V642000) but only for some VIN numbers and not for many others experiencing the same issue.","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11589206,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/20/2024","dateComplaintFiled":"05/16/2024","vin":"WA1VAAF76HD","components":"ENGINE","summary":"PCV valve and PCV solenoid failure. Covered under an Audi extended warranty for 2013-2016, but not 2017. Exactly same failure.","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11587596,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/08/2024","dateComplaintFiled":"05/08/2024","vin":"WA1LAAF72HD","components":"EXTERIOR LIGHTING","summary":"Side marker light defective message appears erroneously. Side marker light is intact and functional. Error message is a distraction and will fail to accurately notify of real issues with side marker light.","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11586646,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/02/2024","dateComplaintFiled":"05/02/2024","vin":"WA1LAAF70HD","components":"SUSPENSION","summary":"the rear spring cracked and the lower seat where the spring sits deteriorated. Unsafe to drive before replacement. No warnings, just a clunking sound.","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11585977,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/17/2023","dateComplaintFiled":"04/29/2024","vin":"WA1LAAF78HD","components":"EXTERIOR LIGHTING","summary":"I got a malfunction alert on my dash that states \" Right Side Marker Light Defective - See Owners Manual\". Apparently, there is an existing recall 97CB for this item but my VIN is not listed as part of this recall. I have read several complaints that more and more Audi Q7 vehicles are being affected by this malfunction.  I would like to see if my VIN can be included on the 97CB recall? Since this problem seems to be shared among tens of thousands of vehicle owners and those affected are growing in numbers.  Please advise on this issue since it is a safety related matter and the repair cost from Audi are very expensive.  Thanks, [XXX]  [XXX]  [XXX]  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11585440,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/10/2022","dateComplaintFiled":"04/26/2024","vin":"WA1VAAF79HD","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"there is side marker lights issue. it happened 2 years ago in my case, both cases left side. .Audi has previously address this recall, but did not include my VIN, and it states the SAME issue. I found that old model has same issue with recall. I searched audi owner web site, and saw there were so many owner had same problem. however, audi did not declare 2017 Q7.","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11585122,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2023","dateComplaintFiled":"04/25/2024","vin":"WA1VAAF72HD","components":"EXTERIOR LIGHTING","summary":"there is side marker lights issue. it happened 1 one year ago. it was right side. few months later , left side had same problem. I checked up audi q9 with same problem. I found that old model has same issue with recall. I searched audi owner web site, and saw there were so many owner had same problem. however, audi did not declare 2017 Q7.","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11585334,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/23/2024","dateComplaintFiled":"04/25/2024","vin":"WA1LAAF75HD","components":"SUSPENSION","summary":"While driving, the lower suspension control arm broke in half. No impact to the part, a break with no explanation. Cause the vehicle to veer to one side while the vehicle dropped in ride height causing the tire to rub on the inside of the wheel well. The damage could have caused a crash if going at a higher speed. This happened at 15 mph while increasing in speed.","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11584519,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/20/2024","dateComplaintFiled":"04/22/2024","vin":"WA1LAAF70HD","components":"EXTERIOR LIGHTING","summary":"Front Left Side Marker Light Defective. See owners Manual. After checking with the owners manual - it says contact your Audi service.  Checking online reveals that several other Audi owners with an AUDI Q7 2017 model have experienced this exact same issue. When the issue happens under warranty the headlight in question is replaced for around $4,000. If not under warranty it is an out of pocket expense - a very high cost. According to AudiWorld online this exact issue is covered by Audi Recall campaign 97CB (NHTSA ID : 16V642000) but only for some VIN numbers and not for my vehicle","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11584587,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/25/2023","dateComplaintFiled":"04/22/2024","vin":"WA1LAAF77HD","components":"EXTERIOR LIGHTING","summary":"AUDI 2017 Q7 PREMIUM PLUS: July 25, 2023 - Got a notification \"Front right side marker light defective.\" The car had just passed the 50k manufacturer's warranty.  The current mileage at the time was 51,426.  Contacted dealership for assistance and they informed there was a recall on this issue but unfortunately my VIN did not qualify for it, also that the vehicle was no longer under the manufacturer's warranty. I then emailed Audi customer support explaining my concern and how I felt this was a safety issue that should be the manufacture's responsibility to repair.  I received a call back from them and pretty much what they said was, \"we apologize for the inconvenience but unfortunately your VIN does not apply to the recall and the vehicle is no longer under warranty.\" I got the same response as the dealership. I've taken my car to two different shops and the cost varies from 5k-6k. This is insane for a car that was barely over 50k miles. I've never experienced any other problems with my car in the 4 years I've owned it. This was the very first time. I maintain my car very well and it is always up to date with the maintenance services. This is a safety issue that can affect my safety and others as the purpose of these lights are to inform other drivers about my vehicle when observed from the side. Especially at night. After several attempts with the dealership and no luck I gave up. I found a European Auto Shop to look into this and they are now working with my extended warranty in hopes they can get this fixed for the safety of others and myself.  I strongly feel Audi should have made this recall apply to all their 2017 vehicles experiencing this problem. Thank you.","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11581111,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2023","dateComplaintFiled":"04/04/2024","vin":"WA1LAAF70HD","components":"FUEL SYSTEM, GASOLINE,AIR BAGS,SEATS","summary":"The contact owns a 2017 Audi Q7. The contact stated that upon a quick acceleration, the vehicle would hesitate upon depression of the accelerator pedal as an unknown warning light would appear on the instrument panel. The contact stated that the warning light would disappear upon restart of the vehicle. The contact also stated that the air bag warning light had also appeared on the instrument panel. In addition, the contact stated that the third-row seats would fail to adjust as needed. Upon investigation, the contact discovered NHTSA Campaign Numbers: 19V035000 (Fuel System, Gasoline), 16V955000 (Air Bags), and 16V641000 (Seats) which the contact linked to failures. The dealer was initially notified of the failure and the contact was informed that there were no recalls on the vehicle. The manufacturer was then notified of the failure and informed that contact that each of the recalls that were referred to was already serviced prior to the recent failures. The vehicle was not repaired. The failure mileage was approximately 100,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11581239,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/18/2024","dateComplaintFiled":"04/04/2024","vin":"WA1AAAF73HD","components":"EXTERIOR LIGHTING","summary":"A repeating fault saying \"Front right side marker light defective. See owner's manual\" keeps popping up in the primary display with an accompanying bell sounding. The Long Beach Audi dealership said all lights were working correctly and failed to fully diagnose the problem in the five days the car was in their shop. This repeating nuisance fault is annoying and distracting to the point of being a safety hazard and should be fixed by Audi.","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11580768,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/10/2024","dateComplaintFiled":"04/02/2024","vin":"WA1AAAF73HD","components":"EXTERIOR LIGHTING","summary":"The right side mark light failed. There was a recall for this problem (Audi Recall Campaign 97CB, NHTSA campaign ID 16V642000)  but it did not include my car. It seems many Audi owners have this issue.","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11580470,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/12/2024","dateComplaintFiled":"04/01/2024","vin":"WA1LHAF78HD","components":"STRUCTURE","summary":"Passenger side, top right of windshield dripping water when it rains heavily. The car is only 7 year old, always garaged and only has less than 25000 miles on it. This is a manufacturing defect and unsafe as it can distract drivers.","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11579833,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2023","dateComplaintFiled":"03/27/2024","vin":"WA1LHAF7XHD","components":"EXTERIOR LIGHTING","summary":"\"front right\" \"side marker light defective.  Headlights work fine, just the error message that come up at night.","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11578624,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/15/2024","dateComplaintFiled":"03/21/2024","vin":"WA1LAAF71HD","components":"EXTERIOR LIGHTING","summary":"Front Left Side Marker Light Defective. This is a known issue with Audi's vehicles. There was a recall for some vehicles but apparently not the Audi Q7. The lack of these lights put the driver and those around them at risk due to limited visibility. People are choosing to completely DISABLE the light rather than pay the exorbitant fees to ensure a simple bulb is working. [XXX]    INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11578220,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/03/2024","dateComplaintFiled":"03/19/2024","vin":"WA1LAAF7XHD","components":"SUSPENSION","summary":"Rear coil spring on passenger side broke and became detached, wedging against lower control arm. Coil spring had no signs of other damage; seems to be defective metallurgy. While there was no immediate safety issue, a broken spring during driving could cause the operator to lose control. Additionally, unless you heard it break, there is no way to know that it is broken and under additional stress which is an ongoing safety concern.  There was no warning that the spring would break or had broken.  Others have reported hearing loud \"pops\" when the spring breaks.  From online search, there seems to be a high number of Audi Q7's from 2017-2019 model years with this problem, but Audi dealers claim it is a 'normal wear' item and is not covered.\"","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11577617,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2024","dateComplaintFiled":"03/15/2024","vin":"WA1LAAF78HD","components":"EXTERIOR LIGHTING","summary":"The front right side marker light defective. Error Message There is a known issue with this under previous recall (16V642000). Recall  needed to add more vehicle to this propblem.","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11576565,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/26/2024","dateComplaintFiled":"03/11/2024","vin":"WA1VAAF74HD","components":"EXTERIOR LIGHTING","summary":"The vehicle intermittently but repeatedly reports a \"Front Side Marker Light Defective\" error despite there being no visible issue with any of the front lights. Sometimes the error will not appear for days, while other times it repeatedly comes on and turns off, each time making a loud chime and displaying the warning message, again despite no change in the lighting.   The quoted rate to repair this issue is around $5,000, which is an enormous amount to fix an issue that is not actually affecting the lighting in any way. The error itself is very distracting, but the only reasonable workarounds seem to be ways to disable those lights entirely, which would create its own safety issues.","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11575815,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/07/2024","dateComplaintFiled":"03/06/2024","vin":"WA1AAAF71HD","components":"EXTERIOR LIGHTING","summary":"I\u2019m getting the \"front right\" \"side marker light defective\" message and my vehicle\u2019s lamps are appearing normal.  Car has never been in an accident and multiple owners are having this issue","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11575188,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2024","dateComplaintFiled":"03/03/2024","vin":"WA1WABF77HD","components":"SUSPENSION","summary":"Hi, NHTSA   we found our 2017 Audi Q7 the rear suspension coil springs are broken, the vehicle is only 55K miles so far.  Everyday normally driving, bring kids to school or go to work. I checked this online, many Audi owner complains about this issues, not just only Q7 models.   Please investigate the issue. Audi should recall this parts and give the owner compensation.   Thanks   [XXX]   INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C.","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11574980,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/07/2022","dateComplaintFiled":"03/01/2024","vin":"WA1LAAF79HD","components":"EXTERIOR LIGHTING","summary":"Right side marker defective keeps coming on when headlight turns on. The light works fine but Audi wants to charge over 4K to replace headlamp. Audi stated it\u2019s tiny bulb on side to fix, I have to replace entire headlamp. This is an electrical issue that lot of Audi Q7 owners have reported and I shouldn\u2019t be liable to fix a defective issue.","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11574651,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/26/2024","dateComplaintFiled":"02/29/2024","vin":"WA1LAAF79HD","components":"SEAT BELTS","summary":"The contact owns a 2017 Audi Q7. The contact was informed by her son of a failure with the front passenger\u2019s side seat belt. The contact stated that the seat belt service warning light was illuminated. The vehicle was taken to the local mechanic who performed a diagnostic test. The contact was informed that the seat belt retractor had failed. The vehicle was not repaired due to the cost. The manufacturer was not made aware of the failure. The approximate failure mileage was 85,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11574789,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/12/2024","dateComplaintFiled":"02/29/2024","vin":"WA1LAAF78HD","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING","summary":"Side marker light warning is illuminated even though light is working.   Warning comes on when the lights come on.","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11574490,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/21/2024","dateComplaintFiled":"02/28/2024","vin":"WA1VAAF74HD","components":"EXTERIOR LIGHTING","summary":"Repeated & Distracting dashboard warning for \"Front Left Side Marker Light Defective.\" Instead of merely replacing a bulb, Audi requires a $2500+ headlight housing to be replaced. Problem confirmed by both independent shop and Audi dealership. Many Audi owners have found ways to deactive the side lights, dimishing safety, or they have to endure the distraction of an alert on the dash EVERY 20 SECONDS.  This issue needs to be added to the existing Audi recall 97CD or NHTSA campaign ID 16V642000","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11574158,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/26/2024","dateComplaintFiled":"02/27/2024","vin":"WA1LAAF74HD","components":"EXTERIOR LIGHTING","summary":"Right side marker light is getting repeated warnings despite headlight working fine.  Repair options are either over $4K or disabling the marker light which is much less expensive but reduces safety.  I and many others will be opting to disable the light, reducing safety.  Audi should issue a recall for this defective marker light that includes additional VINs.","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11573772,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2023","dateComplaintFiled":"02/24/2024","vin":"WA1AAAF79HD","components":"EXTERIOR LIGHTING","summary":"I am receiving dashboard warning error \"Front right side marker light defective\" when headlights are in use.  The warning occurs when headlights are on and intermittently illuminates with a beep warning sound.  It can happen every few seconds or every few minutes.  It is very annoying.  This problem started when the car was around 82,000 miles.  The same thing happened on the OTHER side of the car around 72,000 miles, with the \"Front LEFT side marker light defective\" warning appearing.  At that time the car was still under extended warranty (which expired at 80,000 miles) and the Audi dealer diagnosed the LEFT side problem as a \"defective headlight assembly.\"  The dealer replaced the headlight assembly at a cost of $3655 which was covered by the extended warranty. Now, with the extended warranty elapsed, the problem is happening on the RIGHT side. Online research shows very high numbers of 2017 Audi Q7 owners complaining about this issue.  Audi recall 97CB (NHTSA 16V642000) exists for this issue but Audi only applied it to some 2017 model year VINs. My 2017 Q7 VIN is not included. It should be. Clearly this issue is rampant in this model+year combination, and owners should not have to spend thousands of dollars for it to be repaired.","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11573786,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/02/2023","dateComplaintFiled":"02/24/2024","vin":"WA1VABF73HD","components":"EXTERIOR LIGHTING","summary":"Headlight side marker bulb out.   A malfunctioning side marker light not only compromises the visibility of your vehicle to other drivers, especially in low-light conditions, but also heightens the risk of accidents, particularly during lane changes or turns.","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11573493,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/13/2023","dateComplaintFiled":"02/22/2024","vin":"WA1VAAF79HD","components":"POWER TRAIN,UNKNOWN OR OTHER,ENGINE","summary":"I got the checking engine malfunction. took it to the dealer for dianogtic found code P052E001 PCV ( crankcase breather valve fault and it need to be replace because it also caused the emission issue). I found it was under extentison warranty to 10 year or 120000 miles , I contacted Audi and they said my VIN is not eligible to the warranty. I believed they should provide the extension warranty for all of their vehicles.","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11573070,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/21/2024","dateComplaintFiled":"02/21/2024","vin":"WA1VABF73HD","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"You have a safety recall #16V-642 for this model and the dealer did not put my vin# in the recall but yet my vehicle is saying the the left and right side marker lights are defective and the dealer will not correct it, instead they are trying to make me pay to replace the entire light harness for both head light assembly for $4,000, my next stop is with a class action law suit to get this taken up.  I am wondering how many people with these cars have paid to replace their lights when apparently it\u2019s just a software update but you cannot get the dealers to do it because in their computers Audi did not enter all the vin numbers affected by this recall.  I am asking for your help in this situation since you have the recall.","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11572048,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/05/2024","dateComplaintFiled":"02/15/2024","vin":"WA1LAAF72HD","components":"STEERING","summary":"The contact owns a 2017 Audi Q7. The contact stated that while driving at various speeds the steering wheel became difficult to turn in either direction. The vehicle was taken to the local dealer who diagnosed that the steering shaft bolt was faulty and needed to be replaced. The vehicle was repaired and the failure was remedied. The contact was informed the VIN was not included in the NHTSA Campaign Number: 20V149000(Steering). The contact indicated that the vehicle had experienced that same failure listed in the recall. The manufacturer was not yet contacted regarding the failure.  The failure mileage was 70,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11570878,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/08/2024","dateComplaintFiled":"02/08/2024","vin":"WA1LHAF73HD","components":"EXTERIOR LIGHTING","summary":"I never received an recall for this issue below and my vehicle is having this problem. My safety is being put at risk due to this. Please help. I'm requesting this recall to reimburse for costs of repair which is $5100.00.  Recall no. 16V642000  Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2016 TT roadster, A3 cabriolet, A3 sedan and A3 e-tron, 2016-2017 TT coupe, 2017 A4 sedan and Q7 and 2015-2017 Q3 vehicles. The affected vehicles may have been programmed with new software that inadvertently makes the side marker lights inoperative in conjunction with the parking lights or the headlights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, \"Lamps, Reflective Devices, and Associated Equipment.\"  Recall consequence If the side marker lights do not illuminate, the vehicle may be less visible at night, increasing the risk of a crash.  Recall action Audi will notify owners, and dealers will upload revised software to correct the issue, free of charge. This recall began November 2016. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 97CB.","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11569834,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/13/2023","dateComplaintFiled":"02/04/2024","vin":"WA1LAAF70HD","components":"UNKNOWN OR OTHER","summary":"There is a known oil consumption problem. And I have experienced having to fill up my oil every 200 miles. There is no proof of an oil leak but it just uses it constantly. It has left my car overheating in two cities with my toddlers.","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11567261,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/19/2024","dateComplaintFiled":"01/23/2024","vin":"WA1LAAF78HD","components":"ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM","summary":"I was driving on the freeway at 60 MPH when pushing on the gas pedal, the Audi Q7 2017 started to de-accelerate from 60 - 30 and  then went lower. The gas pedal then locked while still on a lane on the freeway and luckily I was able to quickly move to the shoulder of the freeway. From there my car proceeded to not start and kept flashing low battery, telling me to put it into drive. I could not put it into drive to start the car. There were NO WARNINGS as the car lost speed on the freeway and a mechanic has determined it is the fuel pump.   This was a very scary incident as my two young children and dog were in the car and if I hadn't been able to move to the side quickly, we would have been stopped in the middle of a busy city freeway. Additionally, it took a tow truck two hours to reach us. I keep my car well maintained with service.","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11562263,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/23/2023","dateComplaintFiled":"12/28/2023","vin":"WA1LAAF79HD","components":"ENGINE","summary":"Cylinder 2 began to misfire at highway speeds. Diagnosed with a burnt exhaust valve in the engine. Possibly also due to the high oil consumption of greater than 1 quart of oil every 1000 miles.","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11560411,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/13/2023","dateComplaintFiled":"12/16/2023","vin":"WA1VAAF78HD","components":"SUSPENSION","summary":"Rear passenger side coil spring broke with no reason during normal driving at about 80,000 mi. Audi said it is aware of issues with coil springs, but since there is no recall, I would have to pay $1997.04. I think it is unacceptable and there is manufacturing defect and they should correct it for free","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11560417,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/23/2023","dateComplaintFiled":"12/16/2023","vin":"WA1VAAF78HD","components":"ENGINE","summary":"Engine mounts are leaking at 118,000 mi","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11558563,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/05/2023","dateComplaintFiled":"12/05/2023","vin":"WA1VAAF71HD","components":"STEERING","summary":"Power steering assistance unit stoped working suddenly while driving.  Then car was very difficult to steer.  Fault could not be reseted, unit was not accessible with service computer in Audi shop. The steering unit was replaced.  Just by luck that did not happen while driving at high speed. This could have been resulting in crash with casualties.  While browsing the internet for advice it shows multiple incidents with the Audi electric powered steering unit. In the attached pic\u2019s it shows a wet rubber seal and a corroded drive shaft of the replaced part (note the part numbers). Water and oil can find its way into the resolver unit and render it useless, cause lost of feedback signal hence kill the unit.  Additional observation: Month before this incident happen, while driving at low speed in warmer/hot environment, a stepper motor feeling was noticeable on the steering wheel. Also a sound can be heared similar to rubber scratches over a dry surface. The disturbance went away when the car cooled down for some hours.  It would be advisable to investigate the issue further as the consequences of loss if steering power could be very serious.  Wishing everyone a safe travel.","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11558623,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/30/2023","dateComplaintFiled":"12/05/2023","vin":"WA1AAAF72HD","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING,SERVICE BRAKES","summary":"I purchased a used 2017 Audi Q7 Premium on 11/16/2023 from a Volkswagen. Since it showed the message \"Brake pads: wear limit reached. You can continue driving. Please contact Service\", the agreed to repair it. I didn't receive my vehicle until 2 weeks later. They said that the work was done but after driving it for a couple of days the message is still showing. After driving it off the lot, minutes later I get a message \"Front left side marker light defective. See owner's manual\". After examining the side markers it doesn't look the neither side is out and there is no way showing on how to clear the message. I haven't taken it to an Audi dealership as of yet. But worried on if I made the right purchase.","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11556955,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/21/2022","dateComplaintFiled":"11/27/2023","vin":"WA1LAAF72HD","components":"ENGINE","summary":"We purchased a 2017 Q7 with low milage. At around 75k miles the engine started consuming oil every 1,200 miles, when previously it never required an oil change before the regularly scheduled service. The dealer always said \"that is 'in spec'\".  This went on for over a year.  Then, when we were driving cross-country for thanksgiving in 2022, the engine made a major concussive noise and we lost power while driving on the freeway at around 70mph.  This almost caused a high speed collision.  It was winter and we had the entire family in the car.  we took it to the dealership, and the service tech recommended a compression test and borescope.  No carbon build-up was found.  Pressure was 'ok' in all cylinders.  There were codes showing a fuel injector misfire, so the dealer recommended replacing all of them.  The repair was done, but we've continued to have excessive oil consumption, the engine continues to run rough, and we occasionally get 'drive system malfunction' errors.  When driving cross country in sub-freezing winter weather, last week, the engine lost power again.  I stopped at the nearest Audi service center two hours later, and the tech found that the spark plugs had significant carbon fouling.  Spark plugs were replaced.  Engine continues to consume too much oil.  Based on my research, it appears that this is a known issue, with several class action lawsuits.  The Q7 does not appear to be part of these suits (yet), but there are posts and forums all over the internet with owners reporting this problem.","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11555539,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/13/2023","dateComplaintFiled":"11/16/2023","vin":"WA1LAAF79HD","components":"UNKNOWN OR OTHER","summary":"I only have 61k miles and my dealer is recommending to replace water pump and all coolant components because of the leak. Also to replace front both side bushings Also replace front motor mounts  I am worried given only 60k mile all of this has to be replaced","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11554355,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/08/2023","dateComplaintFiled":"11/09/2023","vin":"WA1AAAF73HD","components":"SUSPENSION","summary":"Rear suspension spring failure on both sides at 54k miles.  Happening across many Q7s.  Can result in a serious accident due to loss of control especially if towing a trailer.  Audi is aware of issue and has revisioned the spring parts.  Consumers in states without annual inspections can be driving very dangerous vehicles due to the defective springs without knowing.  Should be recalled.","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11554357,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/08/2023","dateComplaintFiled":"11/09/2023","vin":"WA1AAAF73HD","components":"ENGINE","summary":"Engine mounts are failing on Audi Q7's at high rates just out of warranty.  This is resulting in costly repairs to owners at extremely low mileage.  On mine the engine mounts were shot at 54k miles and results in clunking from the engine moving around and shifting issues in the transmission.  Audi is aware of the issues and is choosing to ignore it.","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11553251,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/02/2023","dateComplaintFiled":"11/02/2023","vin":"WA1LAAF71HD","components":"SUSPENSION","summary":"2017 AUdi Q7 shares the same rear coil springs with the Volkwagen Atlas.  There has already been a recall for the Atlas (18V-904), but none for the same issue with the Audi Q7.  Volkswagen Atlas vehicles included in this recall may been manufactured with rear coil springs of certain production batches using a material that does not meet specifications as well as rear coil springs from production batches made with Vanadium material from one subsupplier with incorrect process parameters. The potentially affected vehicles were identified by tracking suspected parts batches using this material. The affected VINs are not sequential since some batches were built using correct raw material.","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11552976,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2023","dateComplaintFiled":"11/01/2023","vin":"WA1VAAF71HD","components":"EXTERIOR LIGHTING","summary":"Front right marker side light malfunction but the light seems to work at times. I see there was a recall on this issue but I don't find my vehicle under this recall.","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11552980,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/14/2023","dateComplaintFiled":"11/01/2023","vin":"WA1VAAF71HD","components":"STEERING,ENGINE,FUEL/PROPULSION SYSTEM","summary":"Start/Stop system malfunction. The vehicle gave me this warning and the vehicle almost stopped completely in the interstate while doing 65mph. The warning disappeared after couple of times of turning the car back on, but it appeared once again. It looks that their are many complaints and a class act lawsuit on Audi about this problem but no recalls. It's dangerous and really mind blowing that nothing has been done on this issue.","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11548540,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/05/2023","dateComplaintFiled":"10/05/2023","vin":"WA1LAAF77HD","components":"EXTERIOR LIGHTING","summary":"Front side marker light it'd by canbus system as failed. Still illuminated, but resistance changed. 25 cent led, Audi says headlamp Assy need to be replaced ro $5100. Oh, and other side is about to go too. Design is non-compliant with NHTSA requirements for lighting (very early failures, often at.70k miles), places undo burden on consumers to comply to meet regulations of NHTSA. This consumer asks for recall to reimburse for costs to repair.","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11546875,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/22/2023","dateComplaintFiled":"09/27/2023","vin":"WA1LAAF72HD","components":"SUSPENSION","summary":"I brought in my car to Audi of Peabody for routine service at approximately 62,000 miles. I was told both rear coil springs were broken. The car, purchased new in July 2017 has been routinely serviced at the dealership. There were no warnings on the vehicle. The dealer said this is a common failure for the Q7 and not covered by warranty or recalls. Checking user message boards of other owners with Audi Q7, apparently this is very common and seems potentially to be a faulty component. I have owned many vehicles for extended periods of time (more than 7 years each) and this is the first car that I'm told is a common failure.  Sudden suspension failure appears to be a safety hazard.","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11545586,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/06/2023","dateComplaintFiled":"09/20/2023","vin":"WA1LAAF79HD","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING","summary":"The contact owns a 2017 Audi Q7. The contact stated that the passenger\u2019s side front marker light defective message was displayed. The vehicle was taken to a dealer and the contact was informed that the vehicle was not included in NHTSA Campaign Number: 16V642000 (Electrical System, Exterior Lighting). The contact was informed that the repair would not be covered under warranty. The manufacturer was notified of the failure and the contact was referred to the NHTSA for assistance. The vehicle remained in the dealer's possession and was not yet repaired. The failure mileage was approximately 75,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11544122,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/29/2023","dateComplaintFiled":"09/12/2023","vin":"WA1LAAF78HD","components":"STEERING","summary":"SUMMARY Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Audi Q8 and 2017-2019 Audi Q7 vehicles. The bolt connecting the steering shaft to the steering gear may loosen, possibly resulting in a loss of steering control.  CONSEQUENCES A sudden loss of loss of steering control may increase the risk of a crash.  REMEDY Volkswagen will notify owners, and Audi dealers will inspect and, if necessary, replace the steering shaft bolt, as necessary, free of charge. The recall began March 31, 2020. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 36A1.  Apparently my vin is not covered but others are.  My car is telling me that this is the issue.  Why are others covered and mine is not?","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11542904,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/23/2023","dateComplaintFiled":"09/06/2023","vin":"WA1LAAF76HD","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING","summary":"The contact owns a 2017 Audi Q7. The contact stated while driving 55-60 MPH, a message regarding the exterior passenger\u2019s side marker light was displayed. Additionally, the contact stated while driving at an undisclosed speed, the vehicle shuddered and hesitated upon depressing the accelerator pedal. The message \"Malfunction System. Contact Service\" was displayed. The contact stated that the failure recurred intermittently. The vehicle was taken to the dealer, where it was diagnosed that an unknown software needed to be updated; however, the dealer later informed the contact that the front passenger's side headlight assembly needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 16V642000 (Electrical System, Exterior Lighting) however, the VIN was not included. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 80,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11539573,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/13/2023","dateComplaintFiled":"08/19/2023","vin":"WA1LAAF71HD","components":"UNKNOWN OR OTHER","summary":"On the evening of 8/12/2023, my vehicle (2017 Audi Q7) began producing a vibrating noise while driving and a clunking noise while turning. The next day (08/13/2023), after halting at a traffic light and accelerating when the light turned green, a loud pop was heard from the rear of the vehicle. And the vehicle was unable to move forward or backward while the engine was running.  The vehicle has been towed to the Audi dealer in Chantilly, Virginia.  Upon multi point inspection, the service team found that the drive shaft got separated from the rear differential flange. All bolts connecting drive shaft found sheared off in rear differential flange. Initially the service team tried to extract broken bolts and replace bolts and gasket to reconnect drive-shaft. But after couple of days, they were unable to extract broken bolts.  So the current recommendation is to replace rear differential pinion yoke, re-install driveshaft and rear exhaust section and re-evaluate operating condition.  All six driveshaft bolts for connection to rear differential found broken off in pinion yoke. Unable to drill-out remaining material from broken bolts out of rear differential pinion yoke.  The service person thinks parking brake may have got engaged when the acceleration pedal was pressed causing the bolts to break. But, in my opinion, that is not the reason. I am certain that the parking brake was not ON at the traffic light. I would like to find the root cause why the drive shaft was separated from the rear flange. I am a bit nervous it may happen again and also want to help other Q7 owners if this a recall issue.   In the following link the Audi service person posted a video that shows the separation of the drive shaft from the rear flange.  I do not know how long the video will be accessible. Please watch the video as soon as possible.  [XXX]   I have also recorded the video on my phone (screen recording). I will send some pictures as well. thank you.    INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11538940,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/03/2023","dateComplaintFiled":"08/16/2023","vin":"WA1LAAF71HD","components":"EXTERIOR LIGHTING","summary":"I have been seeing a warning message which states \u201cFront left side marker light is defective\u201d even though the light seems to be working.  There is an open recall for my Audi Q7 model but somehow my VIN is not part of the recall.   Audi recall: 97CB  Campaign: [XXX]     INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11536126,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/14/2023","dateComplaintFiled":"08/02/2023","vin":"WA1LABF73HD","components":"SUSPENSION","summary":"2017 Audi Q7.  Both rear coil springs are broken.  The car is garage kept with 45000 miles.","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11534249,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/24/2023","dateComplaintFiled":"07/25/2023","vin":"WA1LAAF76HD","components":"SUSPENSION","summary":"Took 2017 Q7 to dealer to check brakes. Dealer found both rear coil springs broken. Will cost $2k to replace. Searching internet I find many examples of this same safety related failure. The VW ATLAS with the same frame does have a recall for this issue. Why is the Audi not included. I have the inspection video and will attempt to add here: [XXX]    INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11532832,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/15/2022","dateComplaintFiled":"07/17/2023","vin":"WA1LAAF70HD","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING","summary":"Hi   Hope this message finds you well. I am getting \"Front right side marker light Defective, see owners Manual\"  with light bulb signal and I found a recall document \"Safety Recall Code: 97CB\" on NHTSA.gov which applies to my 2017 Audi Q7depite my marker light is working fine .. I called dealer and they say there are no recalls on my VIN. This is known issue, has many forums has discussion threads.  Please help me on How I can get issue fixed by Audi Service team.   Regards Siva","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11532262,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/13/2023","dateComplaintFiled":"07/14/2023","vin":"WA1LAAF70HD","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING","summary":"The contact owns a 2017 Audi Q7. The contact stated that while driving at an undisclosed speed, the driver\u2019s side front side marker inoperable was displayed. The dealer was notified of the failure and an appointment was scheduled. The vehicle was not diagnosed or repaired. The contact referenced NHTSA Campaign Number: 16V642000 (Electrical System, Exterior Lighting) however, the VIN was not included in the recall. The manufacturer was notified of the failure. The failure mileage was approximately 62,590.","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11529054,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2023","dateComplaintFiled":"06/27/2023","vin":"WA1LAAF77HD","components":"EXTERIOR LIGHTING","summary":"I have a 2017 Q7 with the \"front Left side marker light defective\" warning.  However I saw that there was a limited recall 97CB or 16V6420000 for this issue with 2017 Audi Q7 vehicles, but it's VIN specific and my VIN isn't included.  Looks like the issue is much more widespread than the Vins they included for the recall as I saw online that lot of people have the same issue in this model. Please help!","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11527177,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/15/2023","dateComplaintFiled":"06/15/2023","vin":"WA1LAAF75HD","components":"EXTERIOR LIGHTING","summary":"The contact owns a 2017 Audi Q7. The contact stated that at the initial start-up, there was a warning message flashing on the instrument panel that the \u201cFront Driver\u2019s side marker light was defective\u201d. The vehicle had not been taken to the dealer to be diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 81,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11526887,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/13/2023","dateComplaintFiled":"06/13/2023","vin":"WA1LAAF79HD","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING","summary":"When driving into a dimly lit area the car rings and displays the message front left side marker defective. The warning stays on for some time and then goes away before returning again. This continued for a few weeks.  The car then experienced a full electrical system malfunction, doors unlocking and locking randomly while driving before dinging repeatedly with multiple warnings displayed in the dash and then stalled in the middle of the road. The vehicle would not shift into park. Multiple warnings continued to ding and flash in the dash. After being turned off for 20 minutes the car was able to be started shifted into Drive and driven with no warnings displayed.  The car was taken to the dealership for diagnostics which were performed, but with no electrical system malfunction displayed. The left side marker warning was still on, but the dealer said there was no fix for this.  The following month the car was taken for 60,000 mile service. At this time the dealer advised the fix for left side market was replacing the entire headlamp fixture. The service was declined. When the vehicle left the dealer the cruise control was on and would not turn off. After turning off the car and turning it back on the cruise control was off. After driving a short distance the speed control warning dinged and displayed and the cruise control was back on. The orange engine light was also displayed although there was no written warning for this.","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11526444,"manufacturer":"Volkswagen Group of America, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/11/2023","dateComplaintFiled":"06/11/2023","vin":"WA1LAAF72HD","components":"UNKNOWN OR OTHER","summary":"When putting the car in park, the car shot forward instead and when I tried to put it in reverse the car shot backward and I was unable to stop it.","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11525881,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/03/2019","dateComplaintFiled":"06/07/2023","vin":"WA1AAAF78HD","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING","summary":"I have a 2017 Audi Q7. There is a recall for the problem I am having but my VIN is not included and Audi cannot do the repair unless my VIN is included. The recall is 97CB. When my auto lights option is turned on, at completely random times, I get warning light that states: FRONT LEFT SIDE MARKER LIGHT DEFECTIVE SEE OWNERS MANUAL. The lights are functional and working (as verified by dealer in 2019) but there is some software glitch and Audi can't fix it because my VIN isn't part of the recall. It is startling when the sensor alert goes off. How do I get my vin added to recall 97CB? Thank you","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11525653,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/19/2023","dateComplaintFiled":"06/06/2023","vin":"WA1LAAF7XHD","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING","summary":"The contact owns a 2017 Audi Q7. The contact stated while driving approximately 30 MPH at night, she was informed by another driver that the turn signals and the running lights were inoperable. The contact stated the \"Auto Adaptive Light\u201d malfunction warning light was illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the headlight module needed to be replaced due to corrosion. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 16V642000 (Electrical System, Exterior Lighting) however, the VIN was not included. The failure mileage was approximately 55,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11523553,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/21/2023","dateComplaintFiled":"05/23/2023","vin":"WA1LAAF7XHD","components":"FUEL/PROPULSION SYSTEM","summary":"On my way to drop my child off at school, I stopped to refuel my Audi Q7. Upon inserting the nozzle to refuel the car, gasoline immediately began jetting out of the fuel door before the auto-shutoff kicked in, covering myself as well as my vehicle. Thankfully, the hot exhaust did not ignite the liquid or fuel vapor potentially causing a deadly fire.   Despite having no fuel remaining, I was able to take the vehicle to our local mechanic where they discovered a TSB denoting this specific issue. The TSB was initially released 04/28/2016 for Model Year 2017 Audi Q7s. It was subsequently updated to include Model Year 2018 Q7s as well.  This is a documented factory safety defect that denotes if this issue is to occur, to replace the whole fuel tank.   Further research shows that a valve inside the non-wear, non-serviceable fuel filler neck can become dislodged and nearly completely block the filler neck from accepting fuel.   This can cause a potential safety issue as the result of this blockage, the vehicle as well as driver can become doused in gasoline before a pump's auto-shutoff can kick in due to the shallow depth of the fault.   The problem is known and documented as being an issue nearly immediately after the Model Year 2017 Q7 line was released.   There was no prior warning or indication that this could occur at any time filling the vehicle.","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11523005,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/17/2023","dateComplaintFiled":"05/20/2023","vin":"WA1VABF74HD","components":"ENGINE","summary":"Car issued an alert for Low Coolant, I checked next morning only to find that the coolant tank was empty. This warning could have alerted long back when the level fell below \"Min\" marker. Owners cannot notice this leak because the coolant doesn't drip on the floor. Took it to an independent service center who alerted me about this issue. I researched and noticed that there's been a lot of complaints on forums for 2017 Audi Q7 3.0 for coolant leak cause by the water pump, which always needs replacement. The replacement costs by AUDI are upwards of US $1300. This issue seems like a regular pattern and can cause an engine failure. AUDI should take responsibility and fix these cars.","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11518060,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/22/2022","dateComplaintFiled":"04/20/2023","vin":"WA1LAAF78HD","components":"ELECTRICAL SYSTEM","summary":"Hello.  Campaign Number 16V642000 needs to be expanded to include the full range of VINs manufactured for all the 2017 Audi Q7 model year(s).   This vehicle reports a side marker light malfunction, but the VIN is not included in the Audi recall.  There are numerous complaints on the NHTSA website itself, and even more across various Internet forums to warrant NHTSA investigation.   The continued delay by NHTSA not to investigate the need to expand the range of VINs covered under this recall, allows a safety issue to continue to go uncorrected by the manufacturer and therefore unnecessarily and negligently increases the risk of crash for countless motorists.","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11515893,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/12/2023","dateComplaintFiled":"04/07/2023","vin":"WA1VAAF79HD","components":"ELECTRICAL SYSTEM","summary":"I got a message said that the front leftside marker light defective see owner's manual. I did research online and found that many vehicles just pass the warranty then have the same issue. Please help review this case","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11512694,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2023","dateComplaintFiled":"03/19/2023","vin":"WA1LHAF78HD","components":"FUEL/PROPULSION SYSTEM","summary":"The fuel tank has a broken flap in the filler neck. Per the NHTSA ID # below, this issue is a known issue. My vehicle is experiencing this issue and will not allow me to put fuel into my car. I am unclear why the NHTSA feels that this is just a technical bulletin rather than a recall. Why should the consumer be subject to replacing a faulting known design by the manufacturer, Audi, in this case. I am now going to have to pay an extract few thousand to have this issue resolved. This is completely unfair to the consumer.  NHTSA ID Number: 10150656  Manufacturer Communication Number: A201804 2044039-","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11512453,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/06/2023","dateComplaintFiled":"03/17/2023","vin":"WA1LAAF74HD","components":"ENGINE","summary":"Vehicle was parked and went out to start it and coolent was all over ground under car. Water Pump blew on Audi with only 25,000 miles on it. Currently a class action on the Q7 3T stating the water pumps keep going out on new vehicles or vehicles with low mileage. Now the malfunction light will not go out and repair shop said its an emissions issue.","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11509916,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/15/2022","dateComplaintFiled":"03/02/2023","vin":"WA1LAAF73HD","components":"EXTERIOR LIGHTING","summary":"Dash display is showing \"Right Front Marker light malfunction\" message even though the marker light is fully functional and operational. Message only appears when headlights are ON.  Vehicle will NOT pass Massachusetts inspection with warning light ON, EVEN though light is fully functional.  Audi service code is C11A615. Audi service center is quoting a $5300 repair cost.","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11504066,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/20/2023","dateComplaintFiled":"01/27/2023","vin":"WA1VABF70HD","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING","summary":"The contact owns a 2017 Audi Q7. The contact stated while driving 15 MPH, the side marker light malfunction message was displayed. The vehicle was taken to the dealer and the contact was informed that the vehicle had experienced the failure listed in NHTSA Campaign Number: 16V642000 (Electrical System, Exterior Lighting) however, the VIN was not included in the recall. The manufacturer was not contacted. The failure mileage was 74,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11502088,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/17/2023","dateComplaintFiled":"01/17/2023","vin":"WA1VAAF70HD","components":"EXTERIOR LIGHTING","summary":"Drivers front side marker LED light warning.","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11501865,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/19/2022","dateComplaintFiled":"01/15/2023","vin":"WA1VAAF78HD","components":"SUSPENSION","summary":"Both rear suspension springs broke at approximately the same spot. I am not sure when they failed. I do recall when I was driving at about 15MPH in August I heard a loud bang and checked the outside of my car to see if maybe something had hit my car. You cannot see the suspension springs when you look under the car. When I had my annual NYS safety inspection the mechanic showed me the broken springs and I failed inspection until I obtained new springs and mounting plates. Audi service (New Rochelle NY) informed me that it was unsafe to drive the car until the springs were replaced. I had the springs replaced by Mavis tire center. The springs that failed were inspected by Audi and Mavis tires after they failed and I have the parts if an inspection is required.","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11501774,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/11/2023","dateComplaintFiled":"01/14/2023","vin":"WA1LAAF70HD","components":"UNKNOWN OR OTHER,ENGINE","summary":"Engine coolant leak due requiring a water pump and thermostat replacement. Vehicle has 53,621 miles.","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11501140,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/09/2023","dateComplaintFiled":"01/10/2023","vin":"WA1LAAF72HD","components":"ENGINE","summary":"During a state inspection, the technician discovered that the water pump was damaged and was leaking coolant onto the engine. The coolant overflow was below minimum, but no low coolant lights appeared on the dash.  The repair cost me $1200 out of pocket, and no assistance was offered as the vehicle is just out of warranty. This issue is commonly documented as highly prevalent in the 2017 Q7, among other models--poor design of the pump is resulting in premature failures.  There was a class action law suit against other Audi models that is providing relief to consumers and extending warranty for this issue.  With the number of failures being reported, please extend this support to Audi Q7!","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11500413,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/17/2022","dateComplaintFiled":"01/06/2023","vin":"WA1LAAF77HD","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING","summary":"Front left side marker defective","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11499989,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2022","dateComplaintFiled":"01/03/2023","vin":"WA1LAAF74HD","components":"EXTERIOR LIGHTING","summary":"The headlights in the vehicle are malfunctioning.  The daytime running lights are dimming and failing.  The vehicle was inspected by the dealership and they state that both headlights need to be replaced at a cost to me of $8,500, and they further claim that the issues indicates the entire headlight assembly is failing and has to be replaced.  After looking at this issue online, it appears to be an extensive issue with Audi of failing LED headlights.  Audi has issued recalls for some models over the same issue, but not all, and the 2017 Q7 is not part of the headlight recall.  It seems clear to me that LED headlights should not fail after a few years of routine use, and it is concerning that the failure of the headlights will get worse and will likely impact the safety of the vehicle.  Further, it is concerning that Audi is not willing to remedy what is a product defect in a vital car component.","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11499639,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/21/2022","dateComplaintFiled":"12/31/2022","vin":"WA1VAAF79HD","components":"SUSPENSION","summary":"I was driving down a well paved road obeying the speed limit of 35MPH when a loud bang startled me.  There was nothing in the road, and I checked my rear view mirror to confirm and there was nothing in the road.  The car started handling a little differently.   I brought it to the dealership and they told me both rear springs had broken.  The vehicle only had about 70K miles on it.   It could have severely affected the car's driving and could have put driver, passenger or other cars in jeopardy. There were no warnings at all.","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11499208,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/28/2022","dateComplaintFiled":"12/28/2022","vin":"WA1VAAF73HD","components":"SEAT BELTS","summary":"The contact owns a 2017 Audi Q7. The contact stated while starting the vehicle the warning message pretensioner malfunction and contact the dealer was displayed. The vehicle was taken to the dealer and the mechanic stated that the front driver\u2019s side seat belt pretensioner needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage 32,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11498493,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/23/2022","dateComplaintFiled":"12/22/2022","vin":"WA1VAAF74HD","components":"SUSPENSION,ENGINE","summary":"REAR COIL SPRING BROKEN- BOTH SIDES WATER PUMP LEAKING AT 70K MILES","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11497389,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/09/2022","dateComplaintFiled":"12/14/2022","vin":"WA1VAAF78HD","components":"ENGINE","summary":"Water pump failure. A very well known  issue with this particular part and the same exact vehicle as mine, also with lots of other Audi models.","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11496966,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/01/2022","dateComplaintFiled":"12/11/2022","vin":"WA1LAAF74HD","components":"SUSPENSION","summary":"Both rear coil springs were found rusted and broken by Audi dealer and need to be replaced.  Car shouldn't be driven since both broken coil springs are just resting on the lower control arms.  Quoted  $2,171.05 before tax and shop fees.","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11494951,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/24/2022","dateComplaintFiled":"11/26/2022","vin":"WA1VAAF79HD","components":"POWER TRAIN,ENGINE","summary":"The water pump was leaking while I was on the highway and smoke came out from the engine blocking my view. Had to make an emergency maneuver and pull over immediately.","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11494695,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/21/2022","dateComplaintFiled":"11/23/2022","vin":"WA1LAAF76HD","components":"EXTERIOR LIGHTING","summary":"This issue appears to fall under recall 97CB for a Side Marker Light Violation on select Audi vehicles. I own a 2017 Audi Q7 and have been receiving an error that the \"front right side marker light is defective\". Audi service has stated that the issue is with an individual LED diode so the entire headlight unit must be replaced to the tune of $4,400.00. Since my VIN is not included in recall 97CB, they will not replace it. My vehicle was purchased as a Certified Pre-Owned vehicle and had approximately 63,000 miles when the defect occurred.   I am respectfully requesting to expand the pool of VIN numbers included in this recall as it appears to not be localized to the VINs previously identified.","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11494082,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2022","dateComplaintFiled":"11/18/2022","vin":"WA1VABF71HD","components":"ENGINE","summary":"Abnormally early water pump failure.  This is a known Audi-wide issue with other recalls on different engines.  A substandard OEM water pump is used from the factory","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11492332,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/04/2022","dateComplaintFiled":"11/04/2022","vin":"WA1LAAF72HD","components":"EXTERIOR LIGHTING","summary":"My vin was not included in. The Fix Side Marker Light Software Glitch.  Safety Recall Code: 97CB.  There\u2019s a lot of vehicles  same model and year like mine with This safety issue.  Audi refuses to fix it because my vin it\u2019s not included in this fix.  They will replace my whole lights for $9,500.00 this is insane.  I will like to drive a safe car without having to pay for something that it\u2019s actually a defect.   We yo too much for this cars and for them to be not held responsible.  I don\u2019t feel safe driving my car but I can\u2019t afford $9,500 in repairs.  We can\u2019t even fix it ourselves if we wanted to because it\u2019s not repairable it needs a new unit.  I would like my vin to be included in this safety recall.","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11492025,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/24/2022","dateComplaintFiled":"11/02/2022","vin":"WA1VAAF79HD","components":"EXTERIOR LIGHTING","summary":"The front marker LED light bulbs in the headlight housing is gradually turning yellow.  The LED light bulbs can't be replaced.  They were originally white and now they are turning yellow.  It is my understanding that only the side markers should be yellow.  The front markers being yellow may be mistaken for the side markers and there distorting the width of the vehicle.","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11491420,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/30/2022","dateComplaintFiled":"10/29/2022","vin":"Wa1laaf73hd","components":"ENGINE","summary":"Water pump failure at 46k miles.","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11491395,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/13/2022","dateComplaintFiled":"10/28/2022","vin":"WA1VABF73HD","components":"EXTERIOR LIGHTING","summary":"Side Marker lights stopped working. Audi had a recall on the A4 and a few other models. Not the Q7. Dealer said it would cost between $4,000 to $5,000 to fix. The Audi forum has around 28 pages of owners complaining about this same issue. The warning light comes on with a chime about every 10 minutes and can drive you crazy. The warning states that the light is defective but Audi does not care. Invoice 287221 04/13/2022 estimate to fix $5111.75.  side marker will light up with diagnostic tool attached. quits when tool removed.","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11490887,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/11/2022","dateComplaintFiled":"10/25/2022","vin":"WA1VAAF79HD","components":"ENGINE","summary":"Coolant smell than smoke and stopped engine on highway. Very scary .","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11484296,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/05/2022","dateComplaintFiled":"09/13/2022","vin":"","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING","summary":"The contact owns a 2017 Audi Q7. The contact stated that the front driver\u2019s side marker light message was displayed. The vehicle was taken to the local dealer who informed the contact about the repair fees, and that the light was dim and might become inoperable. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the local dealer. The contact stated that the failure was related to NHTSA Campaign Number: 16V642000 (Electrical System, Exterior Lighting). The VIN was not available. The failure mileage was approximately 54,118.","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11478812,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/15/2022","dateComplaintFiled":"08/11/2022","vin":"WA1LAAF73HD","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING","summary":"The contact owns a 2017 Audi Q7. The contact stated that the vehicle was unsafe when driven at night due to the right side marker being defected and as a result, she was unable to view the roadway. The vehicle was taken to the dealer where it was diagnosed that the side marker needed to be replaced. The vehicle was not repaired. The contact referenced NHTSA Campaign Number: 16V642000 (Electrical System, Exterior System). The manufacturer was not notified of the failure. The failure mileage was approximately 67,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11477956,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/06/2022","dateComplaintFiled":"08/06/2022","vin":"WA1LAAF71HD","components":"SUSPENSION","summary":"My SUV has 40073 miles. During a dealer inspection it was found that its rear passenger side coil spring broken and damaged upper-lower spring mounts. It is going to cost about $2000. Also did some internet search that this has happened to others. The SUV being at lower mileage, I feel that this part is defective and safety issue, and Audi should correct the situation.  http://x4con.xtime.com/mediamicrosite/?&webKey=hoffmanaudieasth&bx=461062&bx1=461062&token=t34KOydJ1vr_1ARLXX","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11475203,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/15/2022","dateComplaintFiled":"07/21/2022","vin":"WA1LAAF75HD","components":"UNKNOWN OR OTHER","summary":"Sunroof suddenly exploded while driving, no other vehicles or flying objects around. The glass broke into several small pieces. It had the potential to shatter glass on me & my family while riding in the suv.  The same issue has been reported by several individuals on the Audi world website.  My vehicle is currently at a repair facility & being inspected by the insurance company.  There were no warning signs. It suddenly occurred.","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11474142,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/19/2019","dateComplaintFiled":"07/15/2022","vin":"WA1LAAF78HD","components":"ENGINE","summary":"Purchased 2017 Q7 sometime back in August of 2019. the car had about 42k miles on it as it was a used CPO car. After purchase  the car was driven around 8900 miles suddenly the warning sign and sound occurs to warned to add engine oil. This is not supposed to happen as the car can drive up to 10k miles in single oil change. Went to the dealer right away & they blame on the tech saying \" he must have not added enough oil my mistake.  2nd, 3rd, 4th, 5th,6th time I experienced the issue I reported them and they always came back something related my driving style, or behavior that is causing the issue and nothing at their fault. They always says something to avoid to look further to the problem or to avoid/admitted their mistake ( Manufacture). I didn't even realize that they are probably trying to push the car mileage out of factory warranty as well. than I got the warning came in below 6k miles and seeing very high oil consumption ratio but by than  my car has close to 111k miles on it - I had to show my research result of on going Audi oil consumption cases for different model than the took the car and ran some test and found out that my car burns 1.52 litter of engine oil in every 1000 miles that it runs back then. Audi tech recommended engine replacement or piston ring replacement.  Now my car burns so much engine oil that every 580 miles I need to add a QT of oil to keep driving. Talked to Audi customer service, the dealer service managers and they all saying that the car has high mileage but  there are lots of Audi car has the same issue though they cant help me since my car has high mileage. I feel like this is Audi's manufactural issues to begin with to build a car with poor quality piston head and piston rings. the cylinder can bust and catch file, or piston can brake while driving also burns so much oil that it sure pollute the air - there are 100's of thousands of Audi with same problem to produce enough CO@ that we can avoid by holding them accountable.","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11467277,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/03/2022","dateComplaintFiled":"06/03/2022","vin":"WA1LAAF71HD","components":"ELECTRICAL SYSTEM","summary":"While operating the vehicle, the passenger\u2019s side front marker light and then the front driver\u2019s side marker light became inoperable. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure but no assistance was offered. The contact was informed that the vehicle was not included in the NHTSA campaign number: 16v642000 (electrical system, exterior lighting). The contact indicated that the vehicle had experienced the failure listed in the recall. The failure mileage was 47,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11464327,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2022","dateComplaintFiled":"05/12/2022","vin":"WA1LAAF73HD","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING","summary":"The contact owns a 2017 Audi Q7. The contact stated that while operating the vehicle, the passenger\u2019s side front marker light and then the front driver\u2019s side marker light became inoperable. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure but no assistance was offered. The contact was informed that the vehicle was not included in the NHTSA Campaign Number: 16V642000 (Electrical System, Exterior Lighting). The contact indicated that the vehicle had experienced the failure listed in the recall. The failure mileage was 67,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11460609,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/11/2022","dateComplaintFiled":"04/12/2022","vin":"WA1AABF73HD","components":"UNKNOWN OR OTHER","summary":"2017 Audi Q7 - 26K miles. During oil change visit - multipoint inspection, dealer service center informed me about the fluid leak and it warrants a water pump replacement/repair which cost around $1500. No sign of this failure, just out of warranty and they\u2019re able to find now.","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11460434,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2020","dateComplaintFiled":"04/11/2022","vin":"wa1vaaf74hd","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING","summary":"The contact owns a 2017 Audi Q7. The contact stated that while driving at an undisclosed speed, the \"front driver side marker defective\" warning message was displayed. The dealer was made aware of the failure but informed the contact that there was no recall associated with the VIN. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The contact related the failure to NHTSA Campaign Number: 16V642000 (Electrical System, Exterior Lightning) however, the VIN was not included in the recall. The failure mileage was approximately 40,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11459899,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/04/2022","dateComplaintFiled":"04/06/2022","vin":"wa1laaf74hd","components":"EXTERIOR LIGHTING,ELECTRONIC STABILITY CONTROL (ESC)","summary":"The contact owns a 2017 Audi Q7. The contact stated that while driving at an undisclosed speed, the Electronic Stability Programme (ESP) fault warning light illuminated, and the passenger\u2019s side marker light defective message was displayed. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 44,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11459445,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/23/2022","dateComplaintFiled":"04/03/2022","vin":"WA1LAAF72HD","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING","summary":"WARNING LIGHT CONSISTENTLY COMES ON: RIGHT FRONT SIDE MARKER LIGHT INOPERATIVE.","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11459268,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/04/2022","dateComplaintFiled":"04/01/2022","vin":"wa1vaaf78hd","components":"ELECTRICAL SYSTEM","summary":"The MMI at times fails to work along with the pop up LCD screen. During vehicle in motion the LCD screen would malfunction and close","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11457269,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/18/2022","dateComplaintFiled":"03/18/2022","vin":"Wa1vaaf77hd","components":"SUSPENSION","summary":"After coming to a park after driving, a loud bang noise was heard from the rear of the vehicle. It was not an impact with another vehicle. When I got home I took off the rear right wheel and found that the lower part of the coil spring had sheared and broken. It looks like some corrosion was inside the metal.  I called my Audi dealer service and he had not heard of anything like that happening.","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11456683,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/17/2022","dateComplaintFiled":"03/14/2022","vin":"WA1LAAF7XHD","components":"UNKNOWN OR OTHER","summary":"Without warning, my 2017 Audi Q7 sunroof exploded, with glass exploding outward and shards deposited on the closed mesh sun/shade screen. I was alarmed by a loud explosive noise, thinking a tire blow-out, but the sunscreen had literally exploded. I escaped being injured by flying glass shards because the sun/shade was drawn closed so glass did not enter the cabin. Only the retractable piece of the sunroof glass exploded, the rear glass remained intact.  I contacted my local Audi dealer for a replacement part and asked him to research if the sunroof glass was defective. The dealership has not alluded to any defect study of Audi Q7 sunroof glass shattering. Upon repair, Audi service team concluded that both pieces of the panoramic sunroof must be replaced because \u2018 they changed the profile of the glass and now the new front glass does not line up properly to the rear glass\u2019. The entire sunroof was replaced at my expense.","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11451741,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/17/2021","dateComplaintFiled":"02/13/2022","vin":"wa1vaaf7xhd","components":"ENGINE","summary":"The water pump, thermostat housing, thermostat, and coolant crossover pipe were replaced to address a coolant leak issue.  This was a repair done outside of the warranty at a cost of $2025.  The mileage on the car was 65893.","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11449756,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/25/2022","dateComplaintFiled":"02/01/2022","vin":"Wa1laaf77hd","components":"ELECTRICAL SYSTEM","summary":"My car had gas in the vehicle and as I was stopped to take a turn the car shut down on me and would not go into drive. I had the car towed to the dealership and was told that the car had no gas in the vehicle, but the fuel gauge was reporting that I did have gas in the tank.","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11448992,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/05/2022","dateComplaintFiled":"01/26/2022","vin":"WA1LAAF79HD","components":"EXTERIOR LIGHTING","summary":"I have been receiving a marker light warning for both the left and the right marker lights.  These warnings are intermittent but fairly persistent.  The marker lights appear to be operating correctly. After a review of online forums this issue appears to epidemic in the 2017 Audi Q7.  Audi has indicated the only way to fix the problem is a complete headlight replacement running between $4,000 to $6,000 per headlight depending on dealer.  The failure of these sensors to read properly is a significant safety issue and should be the subject of a recall.","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11447199,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/03/2021","dateComplaintFiled":"01/12/2022","vin":"wa1laaf74hd","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING","summary":"The contact owns a 2017 Audi Q7. The contact stated that while driving at various speeds, an intermittent warning message about the headlights would appear on the instrument panel. The contact had taken the vehicle to a dealer where she was informed that the only way to remove the warning message would be to replace the entire headlight housing. Upon investigation, the contact discovered NHTSA Campaign Number: 16V642000 (Electrical System, Exterior Lighting) which she linked to the failure. The manufacturer was notified of the failure but offered no assistance. The vehicle had yet to be repaired. The failure mileage was approximately 80,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11447125,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/11/2022","dateComplaintFiled":"01/11/2022","vin":"WA1VABF76HD","components":"ENGINE","summary":"This car has been regularly serviced by Audi for it\u2019s entire lifespan.  Today during service, the Audi technician discovered that the water pump had cracked and was leaking coolant onto the engine.  The repair will cost me $1500 out of pocket, and neither the dealership nor Audi will offer any assistance.  This issue is commonly documented as highly prevalent in the 2017 Q7, among other models.","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11445342,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/18/2020","dateComplaintFiled":"12/28/2021","vin":"WA1LAAF78HD","components":"SEAT BELTS,FORWARD COLLISION AVOIDANCE","summary":"2017 Audi Q7 3.0 QTRO--While traveling to FL, the Pre Sense Warning Light indicating failure began flickering on and off.  Within several weeks, it was on constantly.  Subsequently, a \"whooping\" sound became constant in the pillar behind the driver side door.  Upon returning to OH, I reported this to my dealer.  I was told the Driver side seat belt tensioner has malfunctioned.  Dealer states this is also the cause of the Pre Sense frontal safety system failure.  Vehicle now out of Warranty.  Quoted repair for this safety issue is $1200.  I learned this is a commonly known problem, and believe it should be associated with the NHTSA Recall ID:  16V955000.   My vehicle is not listed on any Audi recalls at this point.   The dealer initially texted the repair quote, but the link expired, and the dealer is not interested in putting this in writing again to me.  Thus not documents to upload at this point, but will continue to request documentation of the dealer's diagnosis.","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11443320,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/08/2021","dateComplaintFiled":"12/10/2021","vin":"WA1VAAF71HD","components":"STEERING","summary":"On intermittent and at unpredictable times while the car is in motion, the vehicle will show a series of two warnings while it appears to turn the steering wheel in the absence of any input from the driver.  The first warning light indicates an electromechanical steering failure (indicator light flashes red for approximately one second) and the second states, \"Distance warning: currently unavailable.  See owner's manual.\"  Unfortunately, there is not a description of a \"distance warning\" in the owner's manual to refer to for guidance.    This has been a long-time issue and I have taken it to the dealership several times over the last two years to have it evaluated; however, since it is an intermittent issue they have not been able to replicate it and have not been able to offer any insight on fixing the problem.     These occurrences are also sometimes coincident with with a separate warning that states, \"Audi pre-sense: currently restricted.  See owner's manual.\"    These warnings also sometimes occur when the vehicle is stopped.","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11442130,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/26/2021","dateComplaintFiled":"11/30/2021","vin":"WA1VAAF76HD","components":"ENGINE","summary":"The contact owns a 2017 Audi Q7. The contact stated that while driving approximately 40-45 MPH, the vehicle was hesitating while driving. The vehicle was consuming an excessive amount of oil. The add oil indicator light was illuminated. The contact purchased 4 to 5 additional quarts of oil. The vehicle was taken to the local dealer and the contact was informed that the vehicle was working as designed and there were no leaks found. The vehicle was taken to the dealer again for an oil consumption test. The contact was informed the vehicle was consuming 1 quart of oil. The recommendation was to install a condenser breather. The vehicle was repaired however, the failure recurred. The manufacturer was notified however, no further assistance was provided. The failure mileage was approximately 57,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11440131,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/10/2021","dateComplaintFiled":"11/11/2021","vin":"WA1LAAF78HD","components":"FUEL/PROPULSION SYSTEM","summary":"Water pump is leaking coolant - Car was purchased brand new and all services performed on time and it has only 26K miles with no accident history - Audi has recalled multiple other models but this issue is also affecting the 2017 Q7 model which is not listed in the recall below:  https://www.cnet.com/roadshow/news/audi-recall-a4-a5-a6-q5-defective-water-pumps/#:~:text=Audi%20A4%2C%20A5%2C%20A6%20and%20Q5%20models%20are%20all%20affected.&text=A%20potential%20fire%20in%20a,worldwide%20for%20coolant%20pump%20issues.&text=The%20other%20has%20moisture%20within,causing%20a%20potential%20short%2Dcircuit.","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11439943,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/02/2021","dateComplaintFiled":"11/09/2021","vin":"Wa1laaf78hd","components":"UNKNOWN OR OTHER","summary":"Failed water pump at 67,000 miles. The vehicle started with a slow leak and coolant smell, but escalated to losing one liter of coolant each day in about a month. Potential for overheating and fires.","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11439173,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/02/2021","dateComplaintFiled":"11/03/2021","vin":"WA1VAAF7XHD","components":"ENGINE","summary":"At 35,400 miles, the car indicated low coolant via dash message.  Audi dealer then diagnosed as a leaking water pump that requires replacement.  Continued driving could have led to complete engine failure, since the engine would overheat and be destroyed by a lack of coolant.  This type of water pump failure should never happen at such low mileage, yet this is a common problem with Audi models. I had to pay out of pocket for repairs.","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11438114,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/25/2021","dateComplaintFiled":"10/25/2021","vin":"WA1VAAF75HD","components":"ENGINE","summary":"Car has 50k miles on it and was told by the dealer the water pump needs to be replaced!","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11437144,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/11/2021","dateComplaintFiled":"10/18/2021","vin":"WA1LAAF77HD","components":"ENGINE","summary":"main water pump failure at 45 K witout any leaks or warning signs  . confirmed by independent repair shop . spoked with other shops and its seams like common almoust guaranteed failure because of use plastic parts inside pump unit . average pump life span 15 - 40 .000 miles . cost to repair 1200 $ and week that took to get parts","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11436722,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2020","dateComplaintFiled":"10/13/2021","vin":"wa1laaf73hd","components":"EXTERIOR LIGHTING","summary":"Vehicle is giving me a warning that the marker lights are not working. Dealership verifed that they are working, and have no issue. They are unable to clear warning unless they disabled the market lights. Warning keeps popping up ever so often on my dashboard becoming a distraction while driving.","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11435910,"manufacturer":"Volkswagen Group of America, Inc.","crash":true,"fire":false,"numberOfInjuries":3,"numberOfDeaths":0,"dateOfIncident":"08/23/2021","dateComplaintFiled":"10/07/2021","vin":"WA1AHAF76HD","components":"AIR BAGS","summary":"The contact owns a 2017 Audi Q7. The contact stated that while at a traffic light a second vehicle traveling at a high rate of speed crashed into the rear of the vehicle causing the vehicle to crash into the rear of a third vehicle located ahead. During the incident, the front of the vehicle was severely damaged but the air bags did not deploy. The driver and front passenger both sustained fractured noses and facial injuries. The driver of the second vehicle sustained a fractured femur.  A police report was taken at the scene. The destroyed vehicle was  towed away. The cause of the failure was not determined. The manufacturer and local dealer were not yet contacted.  The failure mileage was 80,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11434827,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/15/2021","dateComplaintFiled":"09/29/2021","vin":"WA1LHBF70HD","components":"ELECTRICAL SYSTEM","summary":"SOS module does not seem to work very well. This has been an issue on plenty of Audi cars and no recall has been made. While the car can operate the module goes off while driving causing some drivers to no focus on the road, they are distracted by the noise it make, the alerts that pop up. And it is not just one alert, it goes off at random, so perhaps every few seconds. And if the driver does crash how can Audi insure that the system is working properly. Currently I reached out to a Audi Dear ship and they informed me that they are aware of the issue and that there was a backorder on the part (which means this is happing way to often) and that the repair would cost around $2400-$2500.","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11434763,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/13/2021","dateComplaintFiled":"09/28/2021","vin":"WA1LAAF75HD","components":"ENGINE","summary":"Water pump failed at 42,xxx miles, well below the 50,000 mile warranty of the vehicle. Totally unacceptable for this type of luxury SUV and no support from Audi or my local dealer to cover any of the nearly $1500 charges to replace the water pump and refill / test the system with coolant.  If the car wasn't in my garage at home, I could have been left stranded several hundred miles from any type of service or repairs. This is a common problem with other previous Audi SUVs and there should be an extended warranty for these repairs, something the manufacturer didn't build the car right to save a few dollars and leaving Owners to foot the high repair bills and deal with being stranded.  If this would have happened while driving on the highway, my engine could have overheated and caught fire or caused a high-speed accident, possibly injuring me, my family, and others.  The vehicle has been repaired by the Audi dealer but at a very high cost. There were no warning lamps, messages or other symptoms of the problem prior to the failure.","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11431753,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/04/2021","dateComplaintFiled":"09/04/2021","vin":"WA1LAAF73HD","components":"EXTERIOR LIGHTING","summary":"Front right side marker light defective. This recall shows up for Audi Q7, 2017, however, when I run my VIN it does not come up as an affected vehicle. This is a safety issue, when the light does not illuminate the vehicle is less visible at night and increases risk of crash.  My vehicle is: 2017 Audi Q7.","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11429662,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/16/2021","dateComplaintFiled":"08/18/2021","vin":"WA1LAAF78HD","components":"ENGINE","summary":"I purchased my 2017 Audi Q7 in August 2016. The vehicle is advertised as requiring servicing and oil change every 10,000 miles. Unfortunately, my vehicle has never made it to a 10,000 mile interval without the yellow oil indicator light come on. When I asked the Audi service agent , he states that the car does not typically make it to a 10,000 mile interval because of the large engine. Over the past 5 years the interval to add one quart of oil has been less and less. It has gone from ~9500, 7500, 3000 intervals. On July 22, 2021 I took my car in for the 80,000 mile service. The actual mileage on the odometer was 80,304. The car service was complete and returned. On August 16, 2021, my yellow oil indicator light came on at 81,588 miles. I called the my local Audi Service and was advised to come in for an oil consumption test. I also notified the National Audi Customer Service line to voice my concern for my car. I inquired if oil consumption is a known issue in the Audi Q7 2017. There was not a clear admission of this concern in their vehicles but it made me concern that this could be an issue because of historical issues with Audi's early consumption of oil. I am concerned because this vehicle has the oil indicator light come on in shorter intervals which make me concerned about the longevity and reliability of the engine.","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11428420,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2021","dateComplaintFiled":"08/09/2021","vin":"wa1laaf70hd","components":"POWER TRAIN","summary":"The contact owns a 2017 Audi Q7. The contact stated while turning in either direction at a low rate of speed, the vehicle vibrated abnormally without warning. The contact had taken the vehicle to a dealer where they informed him that the failure was caused by tension between front and rear differentials and that the failure was comfort related. The dealer linked the failure to TSB number 2059129. The manufacturer was also notified of the failure and provided the same information as the dealer. The vehicle had yet to be repaired. The failure mileage was approximately 75,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11426418,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/25/2021","dateComplaintFiled":"07/26/2021","vin":"WA1LAAF73HD","components":"STEERING","summary":"While driving my audi Q7 2017 SUV on highway with my family (spouse and two kids), i got alert on audi dashboard that steering wheel is malfunction and was not able to use power steering, it immediately feels like manual steering. I also lost adaptive cruise control, lane assistance and object identification assistance. I took car to audi dealer and they refused to admit that there was a recall regarding this issue.","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11423894,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/29/2021","dateComplaintFiled":"07/08/2021","vin":"WA1LAAF74HD","components":"STEERING","summary":"The contact owns a 2017 Audi Q7. The contact stated that while driving approximately 70 mph, the power steer malfunction warning light illuminated, and the steering wheel became extremely difficult to turn in either direction. The vehicle was towed to the local dealer who diagnosed that the steering control module and steering gear were faulty and needed to be replaced. The steering module and steering gear were replaced, and the failure was remedied. The manufacturer was notified of the failure, but no assistance was offered.  The contact was informed that the vehicle was not included in NHTSA campaign number: 20V149000 (Steering). The contact indicated that the vehicle had experienced the failure listed in the recall. The failure mileage was 47,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11420231,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/08/2021","dateComplaintFiled":"06/09/2021","vin":"wa1vaaf70hd","components":"UNKNOWN OR OTHER","summary":"Premature Water Pump Failure. I took our 2017 Audi Q7 into the dealer for a 60k mi service. The vehicle has been serviced as recommended by Audi at the dealership at every interval. On this visit everything looked normal but they discovered a leak in the water pump. Quoted a $2100 repair. We are out of warranty. Talking to other Audi Q7 owners, many have had premature water pump failures. Some were covered by warranty, others not. The Water Pump is an essential component and if it fails, it could leave the driver and occupants stranded due to an overheated engine.","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11420232,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/08/2021","dateComplaintFiled":"06/09/2021","vin":"wa1vaaf70hd","components":"AIR BAGS","summary":"Clockspring in the steering wheel premature failure. 2017 Audi Q7, 60k miles. The steering wheel has been making grinding noises when turning. Took the car into the dealership for the scheduled 60k service and reported the issue. They diagnosed and said that the Clockspring is going bad. It will fail, just a matter of time. Talking to other Audi owners, they are having the same issue at low mileage points. Some dealers cannot diagnose the problem, some can. It appears that when the clockspring goes, the steering wheel features fail, and that may include airbag failure.","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11419905,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/28/2021","dateComplaintFiled":"06/07/2021","vin":"WA1LAAF73HD","components":"LATCHES/LOCKS/LINKAGES","summary":"The rear doors have a Lock All button, which cannot be disabled with the driver side child lock, and no Unlock button in the rear doors.  This is extremely unsafe, as the following scenario (which has happened to my wife several times) will illustrate: - Wife approaches car with our toddler - Places purse (containing key and phone) on front passenger seat in order to free up her arms to help load and secure our toddler into the rear car seat. For safety reasons, she does not place her purse outside the vehicle on the ground. - After our toddler is secure in his forward-facing car seat, she closes the door and circles the vehicle to get to the driver side door. - During that time, our toddler likely kicks the Lock All button by accident. The button is located about two inches to the right of his right foot. There is no Unlock button for him to hit and he cannot unbuckle his straps to free himself or reach the front seat. - My wife is then locked out, with our toddler inside the car. Yesterday was 92 degrees out. - This has happened at least 3 times. In the first instance, she was able to crawl through an open sunroof. In another instance, she was able to get someone in a parking lot to call me to come with the spare key. In the latest instance, she had to call the police to break the toddler out of the car. - We have family and friends who have had the same issue. In these cases, an older sibling was able to crawl to the front seat to unlock the door. Online message boards make this problem appear somewhat common. - Audi has been unwilling to help. They say my wife she keep the key on her at all times. This is not realistic and she often doesn't have pockets in a dress or skirt. - A toddler in rear seat should not have the ability to lock all doors, yet not be able to unlock any. There should be a way for a parent to at least disable this feature.  According to Audi it is \"operating as designed\".","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11419787,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/05/2021","dateComplaintFiled":"06/05/2021","vin":"Wa1vaaf77hd","components":"STEERING","summary":"When turning the steering wheel there is a noise that sounds like something rubbing. It can be felt in the wheel.","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11418529,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/10/2021","dateComplaintFiled":"05/25/2021","vin":"WA1LAAF72HD","components":"EXTERIOR LIGHTING","summary":"Issue appears to be similar to existing recall 97CB exterior side marker lights to which my year, make, and model is included, but by specific vehicle /VIN is not. Warning lamps are present.   In a situation where the parking lights are switched on and the vehicle is locked, the side marker lights do not illuminate, which is contrary to the requirements of the standard (Federal Motor Vehicle Safety Standard (FMVSS) number 108, \"Lamps, Reflective Devices, and Associated Equipment.\") . This could reduce vehicle visibility, which could increase the risk of a crash causing injury and/or damage to property.","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11417727,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/16/2021","dateComplaintFiled":"05/19/2021","vin":"WA1LAAF74HD","components":"ELECTRICAL SYSTEM","summary":"Car doors lock and will not unlock when key is inside or outside the vehicle. This has occurred two times. Once when one key fob was inside the car and the other outside and a second time, while only one key fob was outside the vehicle but the vehicle was running. Subsequently, my infant toddlers we locked in the car with no way to unlock the vehicle. It was 80+ degrees. This is a very serious safety issue that should never occur.","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11416039,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/04/2021","dateComplaintFiled":"05/11/2021","vin":"WA1VAAF70HD","components":"UNKNOWN OR OTHER","summary":"WATER PUMP FAILED WITH 47K FILES - THERE SEEM TO BE A LOT OF THESE ISSUE WITH MULTIPLE Q7 OWNERS.  IT SEEMS LIKE THERE WAS A MANUFACTURING DEFECT.","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11399049,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/23/2019","dateComplaintFiled":"03/03/2021","vin":"WA1VAAF79HD","components":"UNKNOWN OR OTHER","summary":"HI THERE I PURCHASED A USED 2017AUDI Q7 3.0T WITH ABOUT 65K MILES IN OCTOBER OF 2019 AND A COUPLE OF WEEKS LATER I NOTICED THAT THE ANTIFREEZE BOTTLE WAS ALWAYS LOW SO I HAD TO KEEP ADDING.THERE WAS NO LEAK IN THE GARAGE BUT YOU CAN CERTAINLY SMELL THE ANTIFREEZE. I CHECKED ON GOOGLE AND OTHER FORUMS AND LEARNED THERE IS A PROBLEM WITH THE WATER PUMP. SO IF OTHER PEOPLE IS HAVING THE SAME PROBLEM I THINK AUDI SHOULD LOOK INTO FIXING IT .THANK YOU","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11395192,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/02/2021","dateComplaintFiled":"02/08/2021","vin":"WA1VAAF74HD","components":"STEERING,ELECTRICAL SYSTEM,ENGINE","summary":"WHILE DRIVING DOWN A LOCAL CITY STREET, THE CAR BEGAN TO LOSE POWER, FLASHED A BUNCH OF ERROR CODES AND THEN LOST POWER WITHIN A FEW SECONDS.  THE STEERING WHEEL LOCKED WHEN THIS HAPPENED SO THE CAR COULD NOT SAFELY BE STEERED OFF THE ROAD.  THEY DID INITIALLY REPLACE THE BATTERY THINKING THAT THAT WAS THE CAUSE BUT IT HAPPENED SHORTLY AFTER LEAVING THE MECHANIC SO IT WE TOOK AT BACK WHICH IS WHEN WE WERE TOLD THAT A SOFTWARE UPDATE WAS NEEDED BUT THAT ONLY THE DEALERSHIP CAN DO THIS.  THE CAR IS NOW SITTING AT THE DEALERSHIP BUT THAT ARE NOW TELLING US THAT WE MUST BUY THEIR BATTERY OTHERWISE THEY CAN'T WORK ON IT.","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11395095,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/15/2020","dateComplaintFiled":"02/07/2021","vin":"WA1LAAF71HD","components":"POWER TRAIN,ENGINE","summary":"WATER PUMP LEAKED AND HAD TO BE REPLACED AT 50,000 MILES AND 4 1/2 YEARS OLD.","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11394535,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/19/2021","dateComplaintFiled":"02/03/2021","vin":"WA1AHAF72HD","components":"WHEELS","summary":"MY TO DATE WITH 22017 AUDI Q-7 HAS HAD 3 SETS OF DEFECTIVE TIRE. ALWAYS SERVICED AT DEALERSHIP, BEFORE SERVIVE EVEN DUE, THEY INFORMED ME AT 13,642 THAT MY TIRES WERE THROWING CHUCKS OF RUBBER. GOOD YEAR TIRES WARRANTIED BUT CHARGED ME $600.00 PLUS INSTALL AND BALANCE THAT I PAID . AT 23,425 MILES THE SAME EVEN WORSE ISSUE APPEARED ON THE 2ND SET-- AGAIN GOOD YEAR WARRANTIED IF I PAID ANOTHER $762.00. THE DEALERSHIP, AUDI SARASOTA,FL HAS BEEN HELPFUL BUT SUGGESTED I BUY PERRELLI TIRE FOR ANOTHER $700.00 PLUS DOLLARS. GOODYEAR HAS A PROBLEM WITH THE TIRE FOR THIS MODEL, OTHER OWNERS HAVE HAD ISSUES I WAS TOLD BY THE FIRST SERVICE MANAGER WHO HAS LEFT THE DEALERSHIP. I WOULD LIKE GOODYEAR TO RETURN ALL MONIES SPENT ON THESE DEFECTIVE AND DANGEROUS THAT WORKS.TIRES AND I WILL BUY THE APPROPIATE BRAND AND STYLE .  HOW SHOULD I GO FORWARD?","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11394317,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/23/2020","dateComplaintFiled":"02/02/2021","vin":"WA1VAAF77HD","components":"ENGINE","summary":"AT APPROXIMATELY 54K MILES THE COOLING SYSTEM PUMP WAS DIAGNOSED BY THE AUDI DEALER THAT IT WAS LEAKING. I HAD TO HAVE THE PUMP AND ALL ASSOCIATED PARTS REPLACED. THIS IS A COMMON FAILURE WITH THIS MODEL. I BELIEVE AUDI IS USING INFERIOR PUMPS.","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11386042,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/04/2020","dateComplaintFiled":"01/01/2021","vin":"WV1LAAF77HD","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING","summary":"FRONT RIGHT SIDE MARKET DEFECTIVE LIGHT AND ALL LIGHTS SEEM TO WORK. THIS SEEMS TO BE A CONSISTENT PROBLEM ON AUDI FORMS AND COMPLAINTS. THIS SHOULD NOT BE A OWNERS ISSUE AS DEALERSHIPS ARE CLAIMING TO REPLACE THE ENTIRE LIGHT FOR $6,000 WHICH IS LUDICROUS JUST FOR A DEFECTIVE SIDE MARKER LIGHT. I DON'T BELIEVE THEY FIXED THE PROBLEM FROM THE LAST RECALL OF SIDE MARKER LIGHT CONTROLS. THIS IS A MAJOR ROAD HAZARD.","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11375070,"manufacturer":"Volkswagen Group of America, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/28/2020","dateComplaintFiled":"11/17/2020","vin":"WA1VAAF7XHD","components":"AIR BAGS","summary":"I HAD A ACCIDENT WHILE HYDROPLANED VEHICLE WITH FRONT AND BACK HIT WITH APPT 60M/HR AND AIRBAGS DID NOT DEPLOY!","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11374034,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"11/10/2020","dateComplaintFiled":"11/10/2020","vin":"WA1LAAF73HD","components":"STRUCTURE","summary":"MY SUNROOF/MOONROOF SPONTANEOUSLY EXPLODED AS I WAS SITTING COMPLETELY STATIONARY AT A TRAFFIC LIGHT ON A PERFECTLY SUNNY DAY. NOTHING HIT MY CAR OR THE SUNROOF. I WAS LESS THAN 2 MILES FROM MY HOUSE ON A SECONDARY ROAD WITH MINIMAL TRAFFIC. THE SOUND WAS LIKE A GUNSHOT, WHICH IS WHAT I THOUGHT IT WAS FOR A BRIEF MOMENT. THE GLASS EXPLODED WITH SUCH FORCE THAT FINE SHARDS OF GLASS WERE EMBEDDED IN THE LEATHER AND MY SKIN. SUNGLASSES SAVED MY EYES, AND I WAS ABLE TO REMOVE MOST OF THE GLASS WITH A LINT ROLLER FROM MY ARMS AND HANDS AND FACE.","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11365523,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/21/2020","dateComplaintFiled":"10/21/2020","vin":"WA1LAAF73HD","components":"EXTERIOR LIGHTING","summary":"FRONT RIGHT SIDE MARKER IS DEFECTIVE. THERE SEEMS TO BE A RECALL FOR THIS EXACT ISSUE FOR MY EXACT MAKE AND MODEL BUT AUDI SAYS THE RECALL HAS ALREADY BEEN DONE. I'M THE 2ND OWNER SO I DON'T KNOW.","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11344019,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/07/2020","dateComplaintFiled":"08/08/2020","vin":"WA1VAAF71HD","components":"UNKNOWN OR OTHER","summary":"I WAS PARKING THE CAR AND DROPPING MY KID OFF AT DAYCARE.  CAR WAS STATIONARY AND PARKED WHEN I PROCEEDED TO EXIT THE CAR.  ELECTRONIC KEY FOB SAT IN THE CENTER CONSOLE UNTOUCHED.  PUSHED THE AUTO START/STOP BUTTON TO TURN THE CAR OFF AND EXITED THE CAR WITHOUT THE KEY FOB TO GET MY KID FROM THE CAR SEAT.  DRIVER SIDE CAR DOOR CLOSED AND THE CAR LOCKED WITH THE KEY FOB IN THE CENTER CONSOLE.  NO OTHER BUTTONS WERE TOUCHED DURING THIS SEQUENCE.  CAR WAS NOW LOCKED WITH MY 4 YEAR OLD IN THE CAR SEAT.  I WAS UNABLE TO OPEN ANY OF THE CAR DOORS, NOR THE TRUNK.  IT TOOK ABOUT 5 MINUTES, BUT WE WERE ABLE TO COMMUNICATE THROUGH THE WINDOW TO MY KID TO PUSH THE BUTTON ON THE DOOR (THAT HAD A RED LIGHT ON) TO OPEN HIS DOOR.  WHEN THIS HAPPENED, I QUICKLY GRAB THE KEY FOB.  BEFORE USING THE KEY FOB TO 'OPEN' THE DOORS, I TRIED OPENING ANY OF THE OTHER DOORS AND THEY ALL WERE LOCKED.  THIS EVENT HAS HAPPENED TWICE.  THIS IS THE SECOND TIME.  THE FIRST TIME THIS HAPPENED I NEEDED TO DRIVE BACK TO MY HOUSE AND GET THE SECOND KEY FOB.  THIS TIME, I DID NOT HAVE THIS LUXURY.  THE SITUATION WAS DRAMATIC ENOUGH THAT I NEED TO FILE A COMPLAINT.  LUCKILY, MY KID WAS ABLE TO OPEN THE DOOR.  ANY YOUNGER AND I WOULD'VE HAD TO BREAK THE WINDOW.","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11341034,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"05/30/2020","dateComplaintFiled":"07/23/2020","vin":"WA1AHAF76HD","components":"ELECTRICAL SYSTEM","summary":"THERE'S MAJOR PROBLEMS OVERALL WITH THE ELECTRICAL SYSTEM THIS CAR.  THE PARTICULAR SAFETY ISSUE I'VE HAD REQUIRING MORE THAN THREE SERVICES HAVE BEEN WITH THE FUNCTIONALITY OR LACK THEREOF OF THE WINDOWS, PARTICULARLY THE ONES IN THE FRONT. THE AUTO OPEN AND CLOSE FUNCTION ON THE CLICKER INTERMITTENTLY WORKS. SOMETIMES IT JUST STOPS WORKING AND FUNCTIONING AND YOU HAVE TO HOLD IT ALL THE WAY DOWN OR HOLD IT ALL THE WAY UP UNTIL IT OPENS OR CLOSES.  THE SAFETY ISSUE HAS TO DO WITH WHEN THE AUTO FUNCTION DOES WORK AND YOU CLOSE THE WINDOW, IT DOESN'T MATTER IF THERE'S ANY OBSTRUCTIONS IN THE WAY OR AN ARM, IT WILL SHUT ALL THE WAY AND NOT PULL BACK OR STOP.  THIS HAPPENED TO ME ON THE DRIVER'S SIDE ON TWO OCCASIONS AND MY ARM WAS CRUSHED AND I HAD TO MANUALLY PULL IT DOWN. LUCKILY IT WAS NOT TOO BAD, BUT IT WAS PAINFUL. IF IT WAS MY KIDS ARM, I WOULD BE LIVID. EVERY TIME I TOOK IT INTO SERVICE, THERE WAS SUPPOSEDLY ANOTHER/DIFFERENT PROBLEM THAT HAD TO DO WITH THE WINDOW MALFUNCTION WHICH THEY SUPPOSEDLY FIXED DURING THE SERVICE. THE LAST TIME I WENT IN THEY KEPT THE CAR FOR 2 OR 3 DAYS AND SAID THEY COULDN'T FIND ISSUES. I REFUSE TO TAKE IT BACK AND GOT THE MANAGER INVOLVED. THE MANAGER KEPT THE CAR AND PER HIS STATEMENT, NOT MINE, NEARLY FULLY DISASSEMBLED THE CAR FOR A WEEK TO TRY GETTING TO THE ROOT OF THE PROBLEM. THEY ENDED UP FINDING A FEW ISSUES SPECIFICALLY A BLOWN ELECTRICAL FUSE THAT DIRECTLY HAD TO DO WITH THE WINDOWS. AT THE END, THEY FIX WHATEVER THEY COULD FIND, BUT THEY COULD NOT FIND THE ROOT OF THE PROBLEM AS WAS POINT BLANK STATED TO ME BY THE MANAGER AND HE WAS SORRY HE COULDN'T FIND THE ROOT OF THE PROBLEM THAT CAUSED THE BURN OF THE FUSE BECAUSE AS HE SAID THEY DON'T JUST BURN OUT FOR NO REASON. THIS IS DEFINITELY A SIGNIFICANT SAFETY CONCERN AND ISSUE THAT SHOULD BE ATTENDED TO ASAP. ISSUE OCCURS WHEN DRIVING IN THE CITY AND WHEN STATIONARY.","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11325637,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/22/2020","dateComplaintFiled":"05/23/2020","vin":"WA1VAAF73HD","components":"STEERING","summary":"WAS DRIVING NEW USED VEHICLE ON 55 MILE ZONE N MY LAND ASSISTANCE PULLED MY STARING TO RIGHT HARD ON SINGLE LANE TO THE INTERSECTION. MAY BE ONE SIDE LINE WAS GETTING WIDE FOR INTERSECTION. BUT IT WAS SUDDEN PULL.  *TR","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11319314,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/24/2020","dateComplaintFiled":"03/26/2020","vin":"WA1VAAF79HD","components":"WHEELS","summary":"THIS 2017 VEHICLE HAS 17,400 MILES. OEM TIRES HAVE BEEN ROTATED AT 5037, 12,306 AND 14,218. VEHICLE DELIVERED TO ME ON 6/22/17 AS BRAND NEW.  ALIGNMENT ON 3/24/20 BY AUDI. TOTAL TOE-IN FOR FRONT AND REAR IN SPECIFICATION ALONG WITH OTHER PARAMETERS. OUTER EDGES OF TIRES ARE FAILING. CHUNKS OF RUBBER ARE EITHER FLAKING OFF OR VERY ROUGH.  GOODYEAR TIRE - 285/45R20 112H XL EAGLE SPORT A/S ROF AOE. RUN FLATS.  BASED ON INTERNET SEARCHES OF GOODYEAR TIRE AND AUDI OWNER WEBSITES MANY (10+) INDIVIDUALS HAVE NOTED THIS EXACT FAILURE MODE ON THIS PARTICULAR VEHICLE/TIRE COMBINATION. MOST HAVE HAD TO REPLACE THE TIRES. I WILL REPLACE THE TIRES AS WELL DO TO SAFETY CONCERN AND ROAD NOISE.","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11277703,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/06/2019","dateComplaintFiled":"11/02/2019","vin":"WA1VAAF77HD","components":"FUEL/PROPULSION SYSTEM","summary":"ON 5/6/2017, I CALLED AUDI DEALER DCH AUDI OXNARD, CA. 93036 REPORTED THE FUEL RAIL RECALL. THE SERVICE DEPT TOLD ME THE PARTS WOULD BE IN NEXT WEEK. I CONTINUED TO INQUIRE ABOUT IT SEVERAL MORE TIMES. THEY SAID THERE WERE NO PARTS AND WOULD CALL ME WHEN THEY CAME IN. IT HAS BEEN OVER 5 MONTHS. THE VEHICLE RUNS OK BUT MY WIFE IS AFRAID TO DRIVE OR RIDE IN IT. MY LAST CALL TO THEM WAS OCT 2019. THEY SAID THEY WOULD TRY TO BUMP IT UP, BUT NEVER CALLED ME BACK.","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11256707,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2018","dateComplaintFiled":"09/19/2019","vin":"WA1LAAF77HD","components":"ELECTRICAL SYSTEM,VISIBILITY,SEAT BELTS,LANE DEPARTURE","summary":"TL* THE CONTACT OWNS A 2017 AUDI Q7. WHILE OPERATING THE VEHICLE, THE BLIND SPOT MONITORING SYSTEM MALFUNCTIONED AND THE DRIVER WAS NOT ALERTED OF OTHER VEHICLES. ALSO THE SEAT BELT WARNING ALARM INTERMITTENTLY MALFUNCTIONED AND DID NOT REMIND OCCUPANTS TO FASTEN THEIR SEAT BELTS. IN ADDITION, WHILE OPERATING THE VEHICLE, THE WINDOWS ERRONEOUSLY ROLLED DOWN. THE CONTACT INDICATED THAT THE FAILURES OCCURRED INTERMITTENTLY. THE CAUSE OF THE FAILURES WAS NOT DETERMINED. AUDI OF RICHFIELD (1401 77TH ST. EAST, RICHFIELD, MN) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 100.","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11256022,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/13/2019","dateComplaintFiled":"09/16/2019","vin":"WA1LHAF7XHD","components":"STEERING,SUSPENSION,WHEELS","summary":"AFTER 10K MILES WE STARTED NOTICING ABNORMAL WEAR ON THE OUTSIDE OF THE TIRES. I HAVE THE 18\" GOODYEAR RUNFLAT TIRES. THE TIRES ARE CHUNKING SEVERELY POSING A SERIOUS SAFETY CONCERN FOR MY FAMILY. AUDI HAS A TSB FOR THE SAME CONDITION ON THE 20\" TIRE. I DO NOT KNOW WHY THE DO NOT COVER THE SAME CONDITION ON THE 18\" TIRE??","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11255334,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2019","dateComplaintFiled":"09/13/2019","vin":"WA1VAAF76HD","components":"FUEL/PROPULSION SYSTEM","summary":"TL* THE CONTACT OWNS A 2017 AUDI Q7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V035000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. AUDI WYOMING VALLEY (1470 PA-315 #3, WILKES-BARRE, PA 18702, (570) 714-6550) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE AND WERE ON BACKORDER. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.  *TR  CONSUMER STATED RECALL COMPLETED ON 10/14/19. ALL IS RESOLVED.*JB","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11254077,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/30/2019","dateComplaintFiled":"09/09/2019","vin":"WA1LAAF7XHD","components":"UNKNOWN OR OTHER","summary":"SUNROOF EXPLODED WHILE DRIVING AT HIGH SPEED ON A HIGHWAY IN TEXAS.  FIRST WE HEARD A BIG LOUD BOOM THINKING WE GOT HIT, OR WE HAD A TIRE BLEW UP, THEN WE REALIZED WE WERE COVERED IN SHATTERED GLASS ALL OVER THE FRONT SEAT AND SECOND ROW (SUN SHADE WAS OPEN).  WE WERE LUCKY THIS TIME SINCE NO OTHER VEHICLE WAS NEAR US AND NO ONE GOT HURT.  THIS IS A MAJOR SAFETY CONCERN THAT NEEDS TO BE ADDRESSED.","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11234350,"manufacturer":"Volkswagen Group of America, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/22/2019","dateComplaintFiled":"07/24/2019","vin":"WA1LAAF74HD","components":"UNKNOWN OR OTHER","summary":"WHILE BACKING UP, IMAGE OF REAR VIEW AND OVERHEAD CAMERA FROZE.  IMAGE SHOWED A CLEAR AREA BEHIND CAR AND I CONTINUED TO BACK.  I BACKED SEVERAL MORE YARDS AND HIT THICK UNDERBRUSH BEFORE I REALIZED THE IMAGE WAS NOT ACCURATE.  I CUT OFF CAR AND RESTARTED AND IMAGE STILL FROZE.  THERE WAS NO DAMAGE FROM CONTACT WITH BRUSH BUT THERE WAS A LARGE TREE WITHIN 2 FEET OF THE CAR'S REAR.","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11221219,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2019","dateComplaintFiled":"06/19/2019","vin":"WA1LAAF70HD","components":"FUEL/PROPULSION SYSTEM","summary":"I HAVE RECEIVED MULTIPLE LETTERS FROM AUDI CONCERNING NHTSA RECALL 19V035.  EACH TIME I ATTEMPT TO SCHEDULE THE SUGGESTED REPAIR, THE DEALER (AUDI, ORANGE PARK--JACKSONVILLE, FL) TELLS ME PARTS ARE NOT YET AVAILABLE!    WHEN WILL AUDI MAKE PARTS AVAILABLE TO DEALERS FOR THIS RECALL ON THE FUEL RAILS?","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11217212,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/30/2019","dateComplaintFiled":"05/31/2019","vin":"WA1LAAF77HD","components":"STEERING","summary":"CLICKING NOISE WHILE STOPING AND BUZZING WHILE TURNING. I AM NOT ALONE, BUT THERE ARE THOUSANDS LIKE OWNERS COMPLAINING ABOUT THIS , WHY NO OFFICIAL  IS ASKING AUDI TO FIX IT? OR DO WE NEED FIRE AND CRASHES AND LIFE LOSSES FOR NHTS TO ISSUE A RECALL?","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11187085,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2019","dateComplaintFiled":"03/15/2019","vin":"WA1VAAF79HD","components":"FUEL SYSTEM, GASOLINE","summary":"TL* THE CONTACT OWNS A 2017 AUDI Q7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V035000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AUDI CHANTILLY (14839 STONECROFT CENTER CT, CHANTILLY, VA 20151, (855) 716-7382) WAS CONTACTED AND CONFIRMED THAT THE PARTS WOULD NOT BE AVAILABLE UNTIL APRIL 9, 2019. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11172184,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/22/2019","dateComplaintFiled":"01/25/2019","vin":"WA1VAAF76HD","components":"ELECTRICAL SYSTEM,STRUCTURE","summary":"AUTOMATIC REAR DOOR LIFTS OPEN BY ITSELF INTERMITTENTLY WHILE THE VEHICLE IS PARKED AND LOCKED. I TOOK THE VEHICLE TO MCKENNA AUDI IN NORWALK (1/22/19). TECHNICIANS COULD NOT FIND FAULT. CANNOT REPAIR IF NOT BROKEN OR SHOWING FAULT. WE STILL HAVE THE PROBLEM, IT HAPPENED THREE DIFFERENT TIMES, TWICE AT HOME INSIDE THE GARAGE AND ONCE AT A RESTAURANT PARKING LOT. REMOTES WERE NOT USED OR PRESS ACCIDENTLY TO ACTIVATE THE REAR DOOR OPENER. THE LAST TIME THE REAR DOOR OPEN BY ITSELF, I TRIED TO USE THE REMOTE TO CLOSE IT, BUT THE DOOR WILL NOT CLOSE AND MADE A LATCHING NOISE, LIKE IT WAS TRYING TO LOCK THE DOOR. I WAS ABLE TO CLOSE THE DOOR MANUALLY, AFTER IT CLOSED, THE REMOTE WORKED AND I WAS ABLE TO OPENED AND CLOSED THE REAR DOOR AUTOMATICALLY.","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11163974,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/29/2018","dateComplaintFiled":"12/29/2018","vin":"WA1AAAF74HD","components":"WHEELS","summary":"GOODYEAR EAGLE SPORT RUN-FLAT TIRES ON A NEW 2017 AUDI Q7 ARE COMPLETELY BALD ON THE FRONT OUTSIDES AND HAVE CHUNKS COMING OFF OF THEM BY 16,000 MILES. IT WAS ACTUALLY A PROBLEM EARLIER, BUT MY CURRENT MILEAGE IS 16,000 SO I'M USING THAT NUMBER. IT'S A KNOWN ISSUE ACCORDING TO AUDI, BUT AUDI OF NORTH AMERICA ONLY PASSES THE BUCK AND SAYS THE DEALERSHIP SHOULD DEAL WITH IT. THE DEALERSHIP WAS THE ONE THAT TOLD ME TO CONTACT AUDI OF NORTH AMERICA.","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11155723,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/01/2018","dateComplaintFiled":"12/03/2018","vin":"WA1LHAF78HD","components":"STRUCTURE","summary":"I AND MY WIFE WERE DRIVING DOWN IN OUR AUDI Q7 2017 MODEL ON I-95 SOUTH (BETWEEN EXIT 12 AND 11) IN CAR LANES IN NJ WHEN THE SUNROOF EXPLODED AND SHATTERED BY ITSELF. IT WAS AROUND 9AM ON SATURDAY. THERE WAS NO TRAFFIC AROUND US AND WE DID NOT SEE ANYTHING HIT THE CAR. THIS COULD NOT BE IMPACT RELATED.","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11155049,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/03/2018","dateComplaintFiled":"11/27/2018","vin":"","components":"UNKNOWN OR OTHER","summary":"CPSC: WHILE BEING DRIVEN BY MY BROTHER-IN-LAW WITH MY SISTER AS A PASSENGER, MY 2017 AUDI Q7 CAUGHT  FIRE AND WAS ENGULFED IN FLAMES IN A MATTER OF SECONDS. THE FIRE WAS PROCEEDED BY A SOUND, AND  THE FIRE SEEMED TO COME FROM FRONT PASSENGER SIDE. IT WAS NOT STRUCK BY ANYTHING AND DID NOT  RUN OVER ANYTHING. *DT    THE CONSUMER STATED THE VEHICLE WAS PREVIOUSLY REPAIRED DUE TO A FUEL LEAK.  *JS","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11154083,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/22/2018","dateComplaintFiled":"11/26/2018","vin":"WA1VAAF71HD","components":"UNKNOWN OR OTHER","summary":"PRE-SENSE SYTSTEM NEARLY CAUSED ACCIDENT ON TWO OCCASIONS WHERE THERE WAS NO REASON FOR IT TO STOP THE CAR.  FIRST TIME WAS AT 75MPH, ON CALIF. 46, 4 LANES DIVIDED, WESTBOUND ABOUT 25 MILES WEST OF I5, LEVEL STRETCH OF ROAD, CLEAR WEATHER, NO VEHICLE AHEAD IN EITHER LANE AND NO ONCOMING TRAFFIC.  CAR SUDDENLY CUT FUEL AND BRAKED TO A STOP.  I WAS IN RIGHT LANE AND ENDED UP ON SHOULDER.  FORTUNATELY, NO TRAFFIC CLOSE BEHIND OR I MIGHT HAVE BEEN REAR-ENDED.  AUDI DEALER COULD FIND NOTHING WRONG AND HAD NO EXPLANATION.  SYSTEM HAS FOUR SETTINGS:  EARLY, MEDIUM, LATE AND OFF.  DEALER SET SYSTEM TO \"LATE\".  WHEN I ASKED IF I SHOULD TURN IT OFF, I REALIZED THERE WAS NO WAY DEALER WOULD ADVISE ME TO DO SO BECAUSE OF POTENTIAL LIABILITY.  SECOND INCIDENT TWO MONTHS LATER.  AT NIGHT, ON VENTURA BLVD. IN SHERMAN OAKS, CA, AT CORNER OF KESTER AVE., WESTBOUND AT NIGHT, PULLED INTO LEFT-TURN LANE.  INITIATED LEFT TURN BECAUSE ONCOMING TRAFFIC WAS A VERY SAFE DISTANCE, FAR AWAY.  PRE-SENSE SYSTEM ACTIVATED AND STOPPED MY CAR IN THE FIRST LANE OF ONCOMING TRAFFIC.  BECAUSE THE NEXT ONCOMING VEHICLE WAS IN THE SECOND (RIGHT) LANE, IT DID NOT IMPACT MY CAR.  HAD THAT VEHICLE BEEN IN THE FIRST LANE, I WOULD HAVE BEEN STRUCK AT 35-40MPH BROADSIDE.  THERE WAS ABSOLUTELY NO REASON FOR THE SYSTEM TO STOP THE CAR.  I PULLED OVER AFTER COMPLETING THE TURN AND TURNED THE PRE-SENSE SYSTEM \"OFF\".  THIS SYSTEM IS CLEARLY NOT READY FOR DEPLOYMENT IN VEHICLES.  RATHER THAN AVOIDING AN ACCIDENT, THE SYSTEM NEARLY CAUSED AN ACCIDENT THE ONLY TWO TIMES IT EVER ACTIVATED ON MY VEHICLE.","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11153088,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/25/2018","dateComplaintFiled":"11/21/2018","vin":"WA1LHAF7XHD","components":"WHEELS,SERVICE BRAKES","summary":"BOUGHT VEHICLE FROM DEALER WITH 22K MILES, AS A PREVIOUS TWO YEAR LEASE VEHICLE.  AFTER OWNING IT FOR FOUR DAYS, NOTICED LOUD SCREECH IN BRAKES WHEN BACKING UP AND APPLYING BRAKES FIRST TIME IN THE DAY.  TOOK TO LOCAL SHOP, AND THEY FOUND BRAKES TO BE OK, AND THAT THERE IS A BULLETIN ON THIS WITH NO FIX AT THIS TIME.  BUT WHAT THEY DID FIND IS VERY UNEVEN WEAR ON MY FRONT TIRE, WHICH WE WOULD NOT HAVE NOTICED. THEY SAID THERE WAS A BULLETIN ON THIS AT THE 14K MILEAGE MARK FOR TIRE REPLACEMENT ON THE GOODYEAR EAGLES.   WE WERE FORTUNATE THAT THE DEALER WE PURCHASED FROM AGREED TO REPLACE ALL FOUR TIRES FOR US WITH CONTINENTALS.  NO HASSLES AT ALL. COULD HAVE MISSED THE NOTICE SINCE IT WAS A LEASE VEHICLE.  BUT I WONDER HOW LONG WE WOULD HAVE GONE WITHOUT KNOWING THIS???  IF IT WASN'T FOR GETTING THE BRAKES CHECKED, WE WOULDN'T HAVE KNOWN.   WAITING NOW FOR A FIX ON THE BRAKE NOISE.  KIND OF EMBARRASSING WHEN DRIVING AN EXPENSIVE VEHICLE.","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11151643,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2018","dateComplaintFiled":"11/15/2018","vin":"","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM","summary":"OUR Q7 IS LESS THAN A YEAR OLD. I SMELL GAS WHEN I PARK THE CAR EVEN AFTER A SHORT DRIVE OF ABOUT 3 MILES. THE IDI SERVICE HAD SAID THAT THIS WAS RELATED TO VACUUM PUMP AND FIXED IT LAST WEEK. I STILL SMELL GAS AND I AM CONCERNED WITH SAFETY. I SAW PREVIOUS MODELS HAVE BEEN RECALLED DUE TO POTENTIAL FIRE DUE TO GAS LEAK AND I AM WORRIED THAT THIS MIGHT BE THE CASE WITH 2018 MODELS AS WELL.","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11138859,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/05/2018","dateComplaintFiled":"10/07/2018","vin":"WA1LAAF75HD","components":"ENGINE","summary":"THE VEHICLES AUTO OFF FEATURE ACTIVATES BEFORE THE VEHICLE IS COMPLETELY STOPPED. WHEN ATTEMPTING TO ACCELERATE AFTER 'ALMOST' STOPPING, SAY AT AN UNPROTECTED LEFT TURN WHERE YOU'RE INCHING OUT, IT DOESN'T GO. THE ENGINE WILL BE SHUTTING DOWN AS YOU PRESS THE ACCELERATOR. IT TAKES 2-3 SECONDS FOR THE ENGINE TO START, AND YOU ARE NOW PRIMED FOR T-BONING, WHICH HAS HAPPENED ON NUMNEROUS OCCASSIONS. IT ALSO HAPPENS AT 4-WAY STOPS. OTHERS WILL HONK AT ME TO GO, AND IT WON'T. THE DEALER SAID TO PUT IT IN SPORT OR DISABLE TO FEATURE EACH TIME THE VEHICLE IS STARTED. I SHOULDN'T HAVE TO REMEMBER TO TURN OFF A FEATURE EVERY TIME. THE SAME FEATURE WORKS FLAWLESSLY IN THE A4 I OWN.","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11123936,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/31/2018","dateComplaintFiled":"09/01/2018","vin":"WA1VAAF79HD","components":"VEHICLE SPEED CONTROL","summary":"I WAS ACCELERATING TO ENTER ONTO INTERSTATE I-30 AT 9:00AM ON A NICE SUNNY DAY, THERE WERE NO OTHER VEHICLES WITHIN 200' OF MY VEHICLE AND THE \"PRE-SENSE\" SYSTEM CAUSED THE BRAKES TO AUTOMATICALLY SLAM ON (TWICE) TO STOP THE CAR.  OUT OF THE CORNER OF MY EYE I SAW A PIECE OF PAPER FLOATING ACROSS THE FRONT OF MY CAR AND WONDERED IF THAT WAS WHAT THE CAR \"SAW\" OR SENSED THAT CAUSED IT TO BRAKE.  THANK GOODNESS NO ONE WAS BEHIND ME!","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11110586,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/02/2017","dateComplaintFiled":"07/10/2018","vin":"WA1AAAF79HD","components":"STEERING","summary":"THE EARLY PRODUCTION OF MODEL YEAR 2017 AUDI Q7 HAS SIGNIFICANT STEERING NOISES, SAME AS 2015 MODEL YEAR Q5 (EXISTING RECALL)'S STEERING NOISE. THE LOUD CLICKING NOISE ALWAYS COME AT LOW SPEED, FOR EXAMPLE, WHEN YOU TRY TO GET INTO A PARKING SPOT. ANOTHER BUZZING NOISE ALSO OCCUR DURING ANY TURNS. AUDI DEALER PROMISED TO REPLACE STEERING SHAFT BUT IT'S BEEN A YEAR AFTER THAT PROMISE AND WE STILL CANNOT GET THE REPAIR DONE. AUDI KEPT TELLING US THAT THE PART IS NOT AVAILABLE.","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11101807,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/23/2018","dateComplaintFiled":"06/14/2018","vin":"WA1M2AFP4HA","components":"ENGINE AND ENGINE COOLING","summary":"TL* THE CONTACT OWNS A 2017 AUDI Q7. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 18V229000 (ENGINE & ENGINE COOLING) AND STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. THE DEALER (AUDI CORAL SPRINGS, 5555 SR 7 CORAL SPRINGS, FLORIDA 33067) CONFIRMED THAT PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11073474,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/15/2018","dateComplaintFiled":"02/18/2018","vin":"WA1VABF71HD","components":"WHEELS","summary":"GOOD YEAR EAGLE SPORT RUN FLAT TIRES LOSING CHUNKS OF TREAD ON OUTER RIBS, BOTH FRONT TIRES   13840 MILES","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11066805,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2018","dateComplaintFiled":"02/03/2018","vin":"","components":"WHEELS","summary":"WE PURCHASED OUR Q7 FEB OF 2017. IT WAS A CPO WITH 10K MILES. PART OF THE DEAL WAS THEY HAD TO CHANGE HE TIRES. THE FRONT TIRES LOOKED LIKE THEY WERE CHEWED UP OR TEARING UP. THEY CHANGED THE TIRES. THEN ABOUT 2K MILES LATER IT STARTED DOING THE SAME THING ON THE NEW TIRES. SAME CHEWED OR TEARING UP LOOK. WE TOOK IT TO AUDI. WE HAD THE GOODYEAR EAGLE SPORT ALL SEASON TIRES. THEY CHANGED THE TIRES AGAIN. THEN SAME ISSUE AGAIN ABOUT 1500K MILES. SO FINALLY THE GM PLACED NEW SET OF PIRELLI TIRES ON ALL 4 TIRES. NOW IT'S ONLY ABOUT 1500K MILES STILL DOING THE SAME ON THE NEW SETS OF TIRES. AUDI CLAIMS THAT THERE'S NO ISSUES AND BLAMES ITS THE ROAD THAT WE DRIVE. WE'VE NEVER TAKEN IT OFF ROADING OR ANY DIRT ROADS. ONLY REGULAR STREET ROADS. A FRIEND OF OURS THAT WORKS A LOCAL TIRE SHOP AND HE SAYS IT'S AN ALIGNMENT ISSUE. I'M NOT SURE IF AUDI HAVE LOOKED AT THEIR SPECS ON THE ALIGNMENT AND MAYBE OFF ON THE NUMBERS. WE ALSO FILED A COMPLAINT WITH AUDI DIRECTLY BUT THEY SAID THEY CAN'T DO ANYTHING FOR US. WE ALSO FOUND OUT THERE'S ALREADY A BULLETIN GOING ON ABOUT THE ISSUE WITH THE TIRES THROUGH AUDI. BUT STILL NO RECALLS.","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11057683,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/28/2017","dateComplaintFiled":"12/30/2017","vin":"WA1LAAF72HD","components":"VISIBILITY/WIPER","summary":"TWO LARGE WINDSHIELD CHIPPING IN LESS THAN 3500 MILES. VERY BIZARRE CONSIDERING THE COST OF THE CAR. I OWN ANOTHER VEHICLE, SIMILAR SIZE (VW TOUAREG 2012). IT WAS HIT MANY TIMES AND THERE ARE BARELY ANY MARKS LEFT ON THE WINDSHIELD. IS ACOUSTIC WINDSHIELD (WHICH MY CAR IS EQUIPPED WITH) LESS RESISTANT TO CRACKS AND BREAKS?","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11057413,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/24/2017","dateComplaintFiled":"12/29/2017","vin":"WA1LAAF7XHD","components":"SERVICE BRAKES","summary":"I PURCHASED THIS VEHICLE BRAND NEW WITH ONLY  8 MILES. EVER SINCE I TOOK POSESSION OF THE VEHICLE, THE BRAKES HAVE BEEN MAKING NOISE WHEN APPLYING THE BRAKES, GOING FORWARD OR REVERSE NO MATTER HOW FAST OR SLOW I GO. HAVE BEEN TAKING THE VEHICLE TO THE DEALER FEW TIMES ALREADY FOR THE SAME ISSUE AND ALL THEY ARE TELLING ME IS THAT AUDI IS AWARE OF THE ISSUE AND THEY WILL CONTACT ME AS SOON AS THEY HAVE A SOLUTION FOR IT. DEALER REFUSES TO REPLACE THE BRAKE PADS OR THE ROTORS. ITS BEEN A YEAR SINCE THIS ISSUE NOTHING HAS BEEN DONE.","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11055347,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/27/2017","dateComplaintFiled":"12/18/2017","vin":"WA1LAAF73HD","components":"ELECTRICAL SYSTEM,ENGINE","summary":"TL* THE CONTACT OWNS A 2017 AUDI Q7. WHILE THE VEHICLE WAS STOPPED AT A RED LIGHT OR STOP SIGN, IT STALLED AND SHUT OFF. THE CONTACT HAD TO PUSH THE START BUTTON FOR THE VEHICLE TO RETURN TO NORMAL. WHEN THE CONTACT CAME TO A STOP, THE FAILURE RECURRED. THE CONTACT STATED THAT THE FAILURE BECAME MORE CONSISTENT. THE CONTACT HAD NOT TAKEN THE VEHICLE TO A CERTIFIED MECHANIC OR DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11047024,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2017","dateComplaintFiled":"11/17/2017","vin":"WA1LABF76HD","components":"SERVICE BRAKES","summary":"BRAKES MAKE A VERY LOUD SQUEAKING SOUND WHEN USED IN REVERSE.  BRAKES HAVE BEEN CHECKED BY THE DEALER; DEALER ADVISED THAT BRAKES WERE FULLY OPERATIONAL, NOR SAFETY CONCERNS  AND THAT AUDI WAS 'TRYING TO FIX THE PROBLEM' WITH THE ROTORS AND BRAKE PADS.  NOISE BEGAN AFTER THE AUDI PRE SENSE FEATURE SLAMMED ON THE BRAKES WHILE IN REVERSE, BACKING OUT OF MY DRIVEWAY (BECAUSE A RAIN DROP LANDED ON THE CAMERA LENSE) AND CONTINUES TO WORSEN.","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11046192,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/12/2017","dateComplaintFiled":"11/15/2017","vin":"WA1LAAF76HD","components":"AIR BAGS,UNKNOWN OR OTHER","summary":"I STARTED MY CAR AND SAW AN AMBER LIGHT WITH AIRBAG ICON AND GOT ALERT THAT THE \"SAFETY SYSTEM MALFUNCTION\". THERE IS A BLINKING RED ICON THAT I GET WHILE DRIVING RELATED TO THE DRIVER ASSISTANCE. I LOOKED UP MY VIN FOR TAMARA INFLATOR BUT DOES NOT MATCH.","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11046126,"manufacturer":"Volkswagen Group of America, Inc.","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"09/15/2017","dateComplaintFiled":"11/14/2017","vin":"WA1LAAF72HD","components":"STEERING,VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC)","summary":"1. DRIVING 2017 AUDI Q7 (MILEAGE 17017) ON I-85 CLOSE TO THE RICHMOND, VA. DRY, STRAIGHT AND NO TRAFFIC ROAD.  2. BOTH HANDS KEEP ON STEEL WHEEL, CAR LOST CONTROL, LANE KEEP DID NOT WORK, TRIED USED THE STEEL WHEEL TO ADJUST, THE STEEL WHEEL OVER RESPONSE.  3. THE CAR WENT TO LEFT AND RIGHT, ROLLOVER, AND CRASH.  4. HAD SENT CAR IN DEALERSHIP TWO TIMES TO REPAIRING AUTO BRAKE PROBLEMS (THIS CAR DID NOT STOP BUT SPEED UP EVEN FRONT CAR VERY CLOSE, I NEED USE BRAKE TO PREVENT FORWARD COLLISION MULTIPLE TIMES), STILL DID NOT FIXED, WENT ON 7/8/2017 WITHOUT APPOINTMENT, DEALER SCHEDULE FULL.  6. ONE TIME TO REPAIRING SAFETY SURROUND-VIEW EXTERIOR CAMERA. THREE TIME RECALLS REPAIR.  7. CAR HAD MULTIPLE TIME ERROR MESSAGES IN 17 MONTHS, SUCH AS ADAPTIVE CRUISE CONTROL UNAVAILABLE, AUDI PRE-SENSE CURRENTLY RESTRICTED.   8. CAR ADD ON MULTIPLE SAFETY FEATURES, Q7 PREMIUM PLUS WITH ENHANCED SAFETY FEATURES DRIVER ASSISTANCE PACKAGE (ADAPTIVE CRUISE CONTROL, AUDI ACTIVE LANE ASSIST, HIGH-BEAM ASSISTANT, IMPROVED FORWARD COLLISION MITIGATION SYSTEM, AUDI PRE-SENSE).  9. VISION PACKAGE (AUDI VIRTUAL COCKPIT, FULL LED HEADLIGHTS, SURROUND-VIEW CAMERA, PEDESTRIAN DETECTION, NIGHT VISION, REAR CROSS-TRAFFIC DETECTION, BLIND SPOT DETECTION, TRAFFIC SIGN RECOGNITION).  10. WE ADDED THE ENHANCED SAFETY FEATURES IN AUDI Q7, BUT JUST ONE YEAR AND FIVE MONTHS, IN THE STRAIGHT AND DRY ROAD, NO TRAFFIC AND NO REASON, STILL IN WARRANTY PERIOD, CAR CRASHED, AND TOTAL LOSE. THE CAR HAS MORE SAFETY FEATURES THAN ANY MY OTHER CARS BUT PROVIDES MUCH LESS SAFETY, MY WIFE AND I ALMOST LOSE OUR LIFE.","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11039481,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/24/2017","dateComplaintFiled":"10/25/2017","vin":"WA1LAAF70HD","components":"UNKNOWN OR OTHER,SERVICE BRAKES","summary":"WHEN MOVING THE CAR IN REVERSE FROM OVERNIGHT PARKING IN MY GARAGE, THE BRAKES SQUEAL EXCESSIVELY.   THIS SOUND DOES NOT OCCUR WHEN BRAKING WHILE MOVING IN A FORWARD DIRECTION.   THE CAR STOPS APPROPRIATELY, BUT THE SOUND IT QUITE LOUD IN REVERSE BRAKING MODE.        THE SUNROOF CREEKS AND POPS DURING CITY DRIVING AND HIGHWAY DRIVING.  I JUST READ AN ARTICLE ON CONSUMERREPORTS.COM ABOUT EXPLODING SUNROOF PROBLEMS AND I'M CONCERN THAT THIS COULD HAPPEN DUE TO LACK OF REPORTING AND MANUFACTURERS NOT TAKING OWNERSHIP OF THE DEFECT.   POPPING SOUNDS COMING FROM MY SUNROOF HAVE ME CONCERNED ABOUT MY PANORAMIC SUNROOF EXPLODING DURING TRAVEL IN THE VEHICLE","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11039866,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/13/2017","dateComplaintFiled":"10/25/2017","vin":"WA1LHAF70HD","components":"UNKNOWN OR OTHER","summary":"AFTER A SHORT DRIVE IN HOT TEXAS, I PARKED MY CAR TO PICK UP MY DAUGHTER. CAME BACK OUT TO AN EMPTY LOT AND CHATTED WITH ANOTHER PARENT IN FRONT OF THE CAR. WHILE DOING SO MY SUNROOF \"EXPLODED\", NOTHING LANDED ON IT, AND WE WERE FAR FROM THE ROAD OR ANY BUILDINGS. NEEDLESS TO SAY HAD WE BEEN IN THE CAR AND DRIVING IT WOULD HAVE BEEN A HUGE SAFETY CONCERN, THERE WAS TINY PIECES OF CLASS EVERYWHERE. AND IT SAID A LOUD NOISE WHEN IT HAPPENED, AND I AM SURE THAT WOULD HAVE CREATED ISSUES DRIVING 60 MPH, WHICH I DID 10 MINUTES EARLIER.","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11031699,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/22/2017","dateComplaintFiled":"10/04/2017","vin":"WA1LAAF7EHD","components":"SERVICE BRAKES","summary":"8500 MILES BRAKE SQUEAL. AUDI SAYS THERE WORKING ON A FIX FOR THIS ISSUE AND ITS BEEN 6 MONTHS AND STILL NO REPAIR THEY ARE IGNORING THE ISSUE. SLOW SPEED STOP AND REVERSE BRAKES SQUEAL LOUD. AUDI STATED THEY HAVE HAD THIS ISSUE AND I SHOULD HAVE BEEN TOLD WHEN PURCHASED. I HAVE A CASE NUMBER WITH THEM AND ITS BEING IGNORED. THIS IS AN ISSUE THAT WILL RESULT IN A PROBLEM IF ITS NOT INVESTIGATED THEY NEED TO STOP TELLING PEOPLE THIS IS NORMAL. I ASKED AUDI FOR A LETTER STATING MY CARE WAS SAFE TO DRIVE AND THEY COULD NOT PROVIDE ONE WITCH IS VERY CONCERNING.","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11010835,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/13/2016","dateComplaintFiled":"07/26/2017","vin":"WA1VAAF77HD","components":"SERVICE BRAKES","summary":"BRAKES HAVE BEEN SQUEAKING/SCREECHING LOUDLY WHEN BRAKING, BACKING UP, OR DRIVING SLOWLY AND SLOWLY STOPPING.  AUDI STATES THEY ARE AWARE OF THE SITUATION AND WORKING ON A SOLUTION.","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11010309,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/16/2017","dateComplaintFiled":"07/24/2017","vin":"WA1LAAF78HD","components":"STEERING,ELECTRONIC STABILITY CONTROL (ESC),VISIBILITY/WIPER","summary":"WHEN THE STEERING WHEEL IS TURNED THERE IS A SQUEAKY SOUND AS IF SOMETHING IS RUBBING AGAINST SOME OTHER THING. I TOOK IT TO THE DEALERSHIP AND THEY COULDN'T FIGURE OUT THE PROBLEM BUT DID RECOGNIZE THE ISSUE. THEY CHANGED THE WHOLE SUSPENSION AND THE ELECTRICAL STEERING SYSTEM BUT THE NOISE IS STILL THERE. I TOOK MY CAR BACK FROM AND WAS ON A VACATION WHEN NOTICED LARGE AMOUNT OF SMOKE COMING FROM BELOW THE VEHICLE. I PARKED THE CAR ON THE SIDE AND CHECKED FOR FIRE BUT THERE WAS NONE. I LET THE CAR COOL DOWN AND THEN PARKED THE CAR IN THE HOTEL. LATER I DROVE BACK HOME AND HAD A SIMILAR ISSUE OF SMOKE COMING FROM BELOW THE CAR. I HAVE DROPPED THE CAR FOR THE THIRD TIME IN THE LAST 1.5 MONTHS TO THE DEALERSHIP. IT APPEARS THAT THERE IS SOME KIND OF MANUFACTURING FAULT IN IT OR IT'S A LEMON THAT THEY SOLD TO ME. THE CAR WAS STATIONERY WHEN THE SMOKE WAS NOTICED BUT I BELIEVE THAT THE SMOKE MUST BE THERE EVEN IN MOTION AS WELL. THE SQUEAKY SOUND COMES WHEN THE CAR IS IN MOTION AT LOW SPEED SPECIFICALLY WHEN TURNING.","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":10991960,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/13/2017","dateComplaintFiled":"05/28/2017","vin":"","components":"SERVICE BRAKES","summary":"BOUGHT Q7 3.0 3/13/2017. BRAKES SQUEAK LOUDLY, MAINLY IN REVERSE BUT DOES IT WHEN STOPPING AS WELL. WAS TOLD AUDI HAS A PENDING SOLUTION, HOWEVER WAS NOT DISCLOSED. FURTHER DAMAGE IS BOUND TO HAPPEN.","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":10966713,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/02/2017","dateComplaintFiled":"03/18/2017","vin":"WA1VAAF70HD","components":"VISIBILITY/WIPER","summary":"THE HEADS UP DISPLAY PRODUCES A DISTRACTING GLARE RIGHT IN THE DRIVERS LINE OF SIGHT. WHILE DRIVING ON SUNNY DAYS THIS BECOMES A PROBLEM.","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":10960340,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/10/2017","dateComplaintFiled":"03/13/2017","vin":"WA1VABF74HD","components":"FUEL/PROPULSION SYSTEM","summary":"SMELL OF GASOLINE WHEN IN THE GARAGE AND IT TURNED OUT TO BE A LEAKING FUEL RAIL.","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":10958434,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2017","dateComplaintFiled":"03/03/2017","vin":"WA1VABF74HD","components":"FUEL/PROPULSION SYSTEM","summary":"WHILE THE VEHICLE WAS PARKED IN THE GARAGE I NOTICED A STRONG SMELL OF GASOLINE. WHEN I BROUGHT IT IN FOR SERVICE THEY REPLACED THE HIGH PRESSURE FUEL PUMP THAT WAS LEAKING AT THE FITTING.","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":10956560,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/23/2017","dateComplaintFiled":"02/23/2017","vin":"WA1VAAF73HD","components":"VISIBILITY/WIPER","summary":"THERE IS A DEFECT WITH THE HEADS UP DISPLAY THAT CAUSES A BRIGHT GLARE TO BE REFLECTED IN THE WINDSHIELD. RIGHT IN THE DRIVERS LINE OF SIGHT. THIS HAPPENS ON SUNNY DAYS AT MIDDAY WHILE DRIVING CERTAIN DIRECTIONS.  PLEASE CHECK THE AUDI WORLD FORUM AND YOU WILL SEE POSTINGS OF OTHER PEOPLE WHO HAVE THE SAME PROBLEM. THERE ARE PHOTOS OF THE GLARE AS WELL.  SEARCH AUDI Q7 HEAD UP DISPLAY WINDSHIELD GLARE ON THE AUDI WORLD FORUM. LOTS OF PICTURES OF THE GLARE. THE GLARE HAPPENS WHILE DRIVING AND MOVES AROUND AS THE CAR CHANGES DIRECTION. THINK OF A MIRROR REFLECTING LIGHT. THE SHINY SURFACE OF THE HEAD UP DISPLAY CASE REFLECTS A BRIGHT LIGHT ONTO THE WINDSHIELD.","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":10955132,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/04/2016","dateComplaintFiled":"02/16/2017","vin":"WA1VAAF70HD","components":"STEERING,SUSPENSION","summary":"AT SLOW SPEED 10MPH, EVERY TIME YOU TURN THE STEERING WHEEL THE FRONT SUSPENSION MAKES A CLICKING, POPPING NOISE WHICH IS VERY ANNOYING AND DON'T KNOW IF ITS SAFE TO DRIVE, THE FRONT SUSPENSION MIGHT JUST POP OUT.","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":10947878,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2016","dateComplaintFiled":"01/26/2017","vin":"WA1LAAF71HD","components":"SUSPENSION,STRUCTURE,SERVICE BRAKES","summary":"2017 AUDI Q7 EXCESSIVE BRAKES NOISE (SQUEAKS/SCREECH) FICTION MATERIAL ISSUES BETWEEN ROTOR/PAD - CONTINUED USE CAUSES HEAT SPOTS - ROTORS TO BECOME OUT OF ROUND VIBRATION ISSUES LOSS OF BRAKING. AT APROX. 5K MILES VEHICLE STARTED TO HAVE ABNORMAL BRAKE NOISE WHEN PULLING OUT OF DRIVEWAY. AFTER SHORT TIME GOT PROGRESSIVELY WORSE AND HAS CAUSE FURTHER DAMAGE AND MANUFACTURE DOES NOT HAVE A FIX FOR THIS ISSUE.    SUSPENSION ISSUES- GRINDING - STRUT NOISE- MOSTLY NOTICEABLE WHEN GOING INTO DRIVE WAY TURNING INTO GARAGE. ABNORMAL WEAR ON DRIVER-SIDE TIRE     EXTERIOR TRIM COMING UNDONE AROUND WINDOWS- QUATTRO MOLDING COMING UNDONE CATCHING PASSENGER DOOR CAN NOT GET PASSENGER OUT OF PASSENGER  REAR.","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":10934612,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/16/2016","dateComplaintFiled":"12/12/2016","vin":"WA1LAAF70HD","components":"UNKNOWN OR OTHER","summary":"WATER LEAKS INTO THE PASSENGER CABIN ON THE PASSENGER SIDE FRONT FLOOR FROM UNDER THE DASH AND PUDDLES ON THE FLOOR.  THE BATTERY IS LOCATED JUST UNDER THE FLOOR WHERE THE PUDDLING OCCURS.  AUDI CLAIMS THIS IS \"NORMAL\" UNLESS I TURN OFF A/C WHEN GOING THROUGH A CAR WASH OR RAIN!  THIS IS A MOLD AND ELECTRICAL SHORT HAZARD AS WATER CAN DRIP DOWN INTO THE BATTERY COMPARTMENT.  ACCORDING TO AUDI, THIS HAPPENS ON ALL Q7'S PER MY WORK ORDER RECEIPT.  THIS ISSUE HAPPENS IN RAIN, OR WHILE GOING THROUGH A CAR WASH WITH THE CAR RUNNING AND A/C TURNED ON AND OPERATING.  VEHICLE WAS OUT OF SERVICE 14 DAYS WHILE TRYING TO FIGURE THIS OUT AT DEALERSHIP.","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":10924082,"manufacturer":"Volkswagen Group of America, Inc.","crash":true,"fire":false,"numberOfInjuries":2,"numberOfDeaths":0,"dateOfIncident":"08/23/2016","dateComplaintFiled":"11/03/2016","vin":"WA1LAAF73HD","components":"AIR BAGS","summary":"AIRBAGS DEPLOYED WITH EXTREME FORCE IN A LOW IMPACT COLLISION.  (IN A SCHOOL PARKING LOT SPEED LESS THAN 15MPH)     CAUSED SEVERE EMOTIONAL TRAUMA TO ME AND MY DAUGHTER","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":10915986,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/02/2016","dateComplaintFiled":"10/13/2016","vin":"WA1VABF79HD","components":"VISIBILITY/WIPER","summary":"HEAD UP DISPLAY REFLECTOR SYSTEM, UNDER SPECIFIC LIGHT CONDITION (SUN ORIENTATION) PRODUCES GLARES WHICH CAN VARY IN SIZE AND BRIGHTNESS. SOME OF THE REFLECTIONS AND GLARES ARE SMALL AND CAN BE IGNORED BUT SOME GLARES ARE VERY BRIGHT AND RATHER LARGE AND POSITIONED RIGHT ON THE EYE LINE HEIGHT. IT IS A MAJOR DISTRACTION FOR A DRIVER. THIS CAN BE SAFETY ISSUE IF GLARE OCCURS IN A SPOT COVERING A STREET LIGHT OR PEDESTRIAN.","products":[{"type":"Vehicle","productYear":"2017","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]}]}