{"count":116,"message":"Results returned successfully","results":[{"odiNumber":11742870,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/08/2021","dateComplaintFiled":"06/09/2026","vin":"2G1145S30H9","components":"UNKNOWN OR OTHER","summary":"I am filing this complaint regarding a widespread design defect affecting 2016-2018 Chevrolet Impala vehicles with 3.6L V-6 engines, and General Motors' systematic denial of legitimate warranty claims under Special Coverage Adjustment N182186881-01 through arbitrary VIN-based exclusions.  My 2017 Chevrolet Impala Premier (VIN: [XXX], in service August 5, 2017) developed an evaporator core failure in summer 2020, prior to reaching 72,000 miles -- within GM's published coverage window. Despite meeting every published criterion, GM denied coverage, claimed my VIN was excluded, and has refused to provide any substantive explanation of the exclusion criteria.  GM's Special Coverage bulletin explicitly committed to notifying affected customers. I never received notification, despite GM demonstrably having my contact information (I received airbag recall notices for the same vehicle). This failure caused me to lose the benefit of both the Special Coverage and a separately purchased $1,766.00 extended warranty -- a documented double loss.  My vehicle has been without air conditioning for over four and a half years. Documented expenses: $671.02 in diagnostics, $206.00 unreturned deposit to Criswell Chevrolet (Gaithersburg, MD). Repair estimate: $1,700-$2,680.  Other 2017 Impala owners report identical VIN-based denials despite meeting all published criteria. I have filed complaints with the Maryland AG, BBB, and Montgomery County OCP (Case No. XXX active mediation). GM's Executive Resolution Team failed to meet my written response deadline of December 11, 2025.  Complete documentation (100+ pages) available upon request. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"IMPALA","manufacturer":"General Motors, LLC"}]},{"odiNumber":11730036,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/08/2025","dateComplaintFiled":"04/08/2026","vin":null,"components":"UNKNOWN OR OTHER","summary":"There is a recall for my vehicle with the evaporator core freezing leaking on certain chevy 2017 impala just like mine and my car has the same issue but they only recalled a certain number of vehicles with this problem. Is there anything I can do to resolve this issue.","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"IMPALA","manufacturer":"General Motors, LLC"}]},{"odiNumber":11727869,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/28/2026","dateComplaintFiled":"03/30/2026","vin":"2G1105SA6H9","components":"POWER TRAIN","summary":"The car will not or is slow to shift into gear. The transmission will not shift into gear..","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"IMPALA","manufacturer":"General Motors, LLC"}]},{"odiNumber":11722274,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/16/2024","dateComplaintFiled":"03/05/2026","vin":"1G1145S32HU","components":"ELECTRICAL SYSTEM","summary":"The contact owns a 2017 Chevrolet Impala. The contact stated that while driving at an undisclosed speed on the interstate, the hazard light was activated and the trunk spontaneously opened. The contact was unable to securely latch the trunk and used a net to secure it. While continuing the drive, the vehicle lost motive power and was unable to restart. The vehicle was towed to a local dealer, where a diagnostic test determined there was a failure with the body control module(BCM), and a malfunction with the trunk latch assembly. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 66,890.","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"IMPALA","manufacturer":"General Motors, LLC"}]},{"odiNumber":11694490,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/12/2025","dateComplaintFiled":"10/20/2025","vin":"2G1105S36H9","components":"STEERING","summary":"Power steering assist drive with care warning popped up on dash. Took the vehicle to the dealership and they said the power steering gear failed.","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"IMPALA","manufacturer":"General Motors, LLC"}]},{"odiNumber":11675052,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/20/2025","dateComplaintFiled":"07/21/2025","vin":"2G1145S34H9","components":"ENGINE","summary":"I am writing to formally express my deep dissatisfaction regarding a recurring issue with my vehicle\u2019s catalytic converter pipe. At 37,000 miles, the left-hand (front bank) catalytic converter pipe near the cylinder head mounting flange weld failed and was replaced under warranty by GM. Now, at just 88,000 miles, the same pipe has cracked again\u2014at the identical location\u2014and is not being covered by GM, forcing us to pay for repairs out of pocket. This is not simply a case of wear and tear. The failure not only resulted in significant performance issues, but also caused the housing of the fan to melt due to excessive heat exposure, posing a serious safety hazard. This repeated failure clearly indicates a design or manufacturing defect, and I\u2019m appalled that GM has not acknowledged this as a broader issue\u2014despite evidence suggesting this is a known and frequent problem with this vehicle model. In my view, the failure of the same part in the same location twice, within a relatively low mileage span, reflects an unacceptable lack of quality control. It is deeply disappointing that GM has not issued a recall or offered to cover this repair, which is demonstrably caused by the same flaw as before. This situation feels less like responsible customer support and more like an attempt to profit from known issues, leaving loyal customers to shoulder the financial burden. I am requesting immediate reassessment of this case, full coverage for this second repair, and a formal acknowledgment of this defect. I also encourage GM to investigate this issue further and consider issuing a recall to prevent others from experiencing similar damage and expenses.","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"IMPALA","manufacturer":"General Motors, LLC"}]},{"odiNumber":11664482,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/30/2025","dateComplaintFiled":"06/03/2025","vin":"1G1145S34HU","components":"STEERING","summary":"I've only had my car for about 2 1/2 months, when I started to notice my car moving to the right without me moving it. I figured it needed a front-end alignment. So, I took it to a mechanic. Once he got it up on the stand, he noticed something wrong with the front suspension. He didn't do the alignment, but he told me that my \"Rack and pinion\" was going out. I then made and appointment with the dealership. They looked at it and told me it was my steering and that it wasn't cover under my warranty and that the part to fix it was \"Nowhere in the country to be found\", and if I brought the part to them. They wouldn't put it on. So now I have a car note and insurance bill on a car that I'm afraid to drive. What are people supposed to do about these cars? It would seem that It's not just a me problem.","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"IMPALA","manufacturer":"General Motors, LLC"}]},{"odiNumber":11659982,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/09/2025","dateComplaintFiled":"05/09/2025","vin":"2G1105SA7H9","components":"ELECTRICAL SYSTEM","summary":"Odometer Fraud. The contact purchased a 2017 Chevrolet Impala. The contact stated that while attempting to register the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a dealer sale. At the time of purchase, the vehicle mileage was 117,892 and at the time of registration, it was discovered that the mileage was registered as 64,484.","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"IMPALA","manufacturer":"General Motors, LLC"}]},{"odiNumber":11647855,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/12/2025","dateComplaintFiled":"03/12/2025","vin":null,"components":"POWER TRAIN","summary":"The contact owns a 2017 Chevrolet Impala. The contact stated that while driving at an undisclosed speed, the check engine warning illuminated on the instrument panel. The vehicle was taken to an independent mechanic, who diagnosed failures with the catalytic converter and transmission oil cooler hose. The vehicle was repaired, but the failure reoccurred. The vehicle was taken back to an independent mechanic, who diagnosed a failure with the transmission. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 129,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"IMPALA","manufacturer":"General Motors, LLC"}]},{"odiNumber":11642382,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/07/2019","dateComplaintFiled":"02/12/2025","vin":"2G1105S34H9","components":"ENGINE","summary":"Catalytic converter cracked and is a huge problem with these cars","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"IMPALA","manufacturer":"General Motors, LLC"}]},{"odiNumber":11614923,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/07/2020","dateComplaintFiled":"09/16/2024","vin":"2G1105S38H9","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"I have had this car for a few years and the evaporator core has failed, the car will blow air but it is very VERY hot air. The faulty evaporator core is a direct result of GM using cheaply made parts not inspected to the standard prior to installation into the vehicle. having previously owned this car in Hawaii and still owning it in a hot climate, the interior temperature exceeds well over 150 degrees Fahrenheit.  This presents a serious safety hazard due to the potential for heat stroke, heat exhaustion and heat cramps which can effect the ability of the driver to control the vehicle appropriately. Children in the back seat, the elderly and even competent adults ARE AT RISK. NO ONE should be expected to pay to repair a safety hazard that GM has known about and ignored other than a bulletin the left many owners without a repair. This issue is clearly a serious safety concern and should be handled appropriately by GM.","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"IMPALA","manufacturer":"General Motors, LLC"}]},{"odiNumber":11597444,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/28/2024","dateComplaintFiled":"06/28/2024","vin":"2G1105S37H9","components":"VISIBILITY","summary":"The contact owns a 2017 Chevrolet Impala. The contact stated while starting the vehicle he noticed that the air conditioner was blowing hot air. There was no warning light illuminated. The contact stated that the evaporator core leaked in addition and Freon was leaking into the cabin of the vehicle. The vehicle was taken to the dealer where it was diagnosed as a failure with the evaporator core and the A/C compressor. The contact was informed that the evaporator core and the A/C compressor needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 53,548.","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"IMPALA","manufacturer":"General Motors, LLC"}]},{"odiNumber":11592361,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/04/2024","dateComplaintFiled":"06/04/2024","vin":"2G1105S33H9","components":"STEERING,ELECTRICAL SYSTEM","summary":"The contact owns a 2017 Chevrolet Impala. The contact stated while starting the vehicle, she noticed that the A/C feature was not functioning properly. There was no warning light illuminated. The vehicle was taken to the dealer where it was diagnosed a leakage coming from the A/C evaporator and the compressor. The contact stated that the instrument panel needed to be repaired. The vehicle was repaired. Additionally, the contact stated that there was an abnormal sound coming from the steering wheel while turning. The vehicle was not repaired. The manufacture was contacted and referred the contact to the NHSTA Hotline for assistance. The failure mileage was approximately 84,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"IMPALA","manufacturer":"General Motors, LLC"}]},{"odiNumber":11579427,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2023","dateComplaintFiled":"03/26/2024","vin":"2G1105SA3H9","components":"UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM","summary":"Unknown the check engine light comes on supposedly is the active shutter on the front is malfunctioning","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"IMPALA","manufacturer":"General Motors, LLC"}]},{"odiNumber":11574902,"manufacturer":"General Motors, LLC","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"01/04/2024","dateComplaintFiled":"03/01/2024","vin":"2G1105S31H9","components":"AIR BAGS","summary":"The contact owns a 2017 Chevrolet Impala. The contact stated while driving approximately 30 MPH and making a right turn, the vehicle crashed into the passenger's side door of an oncoming truck that was hidden behind a box truck and had suddenly intruded into his lane. The front end of the vehicle was damaged. The air bags failed to deploy. The contact sustained neck pain, back pain, and bruises on the forearms. The contact did not seek medical assistance. The contact was able to drive the vehicle from the scene. A police report was filed. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 89,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"IMPALA","manufacturer":"General Motors, LLC"}]},{"odiNumber":11556383,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/21/2023","dateComplaintFiled":"11/21/2023","vin":"2G1105SA4H9","components":"UNKNOWN OR OTHER","summary":"Unknown","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"IMPALA","manufacturer":"General Motors, LLC"}]},{"odiNumber":11553159,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/05/2023","dateComplaintFiled":"11/02/2023","vin":"1G1145S3XHU","components":"POWER TRAIN","summary":"The contact owns a 2017 Chevrolet Impala. The contact stated while driving approximately 40 MPH and ascending a grade, the vehicle lost forward momentum. The contact depressed the accelerator pedal; however, the vehicle revved but failed to respond as needed. The contact stated that she shifted the vehicle into reverse (R) and drove back down the hill. The contact stated that the transmission failure was intermittent at first but had gradually become a recurring failure. The contact stated that at the first failure there were no warning lights; however, in the later failures the transmission overheated warning light would become illuminated. The contact stated that prior to the failure the transmission had begun to jerk and hesitate. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the transmission needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was 151,343.","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"IMPALA","manufacturer":"General Motors, LLC"}]},{"odiNumber":11548849,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"02/08/2023","dateComplaintFiled":"10/07/2023","vin":"1G1145S3XHU","components":"POWER TRAIN","summary":"The Transmission failed, yes it is available for inspection upon request The car was jerking extremely hard from 1st to second gear. Doing damage to my back. The car has been confirmed by a dealership. The vehicle is set to be inspected by the manufacturer on 10-16-2023 There was leaking from the transmission coolant lines. 01-31-2023","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"IMPALA","manufacturer":"General Motors, LLC"},{"type":"Equipment","productYear":"9999","productMake":"UNKNOWN","productModel":"UNKNOWN","manufacturer":"UNKNOWN MANUFACTURER"}]},{"odiNumber":11544426,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/08/2023","dateComplaintFiled":"09/13/2023","vin":"2G11Z5S32H9","components":"POWER TRAIN,ELECTRICAL SYSTEM","summary":"I WAS DRIVING MY 2017 CHEVROLET IMPALA IT STARTED JERK AND THEN STALL OUT I HAD TO HAVE THE CAR TOWED HOME ONSTAR SENT ME THE CODES SAYING IT WAS ECM AND TCM PROBLEM THAT VERY SCARY I WAS IN THE MIDDLE OF THE ROAD","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"IMPALA","manufacturer":"General Motors, LLC"}]},{"odiNumber":11539805,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2023","dateComplaintFiled":"08/21/2023","vin":"2G1105SA4H9","components":"EXTERIOR LIGHTING,UNKNOWN OR OTHER","summary":"I continuously have water leaking into the trunk of my 2017 Chevrolet Impala, specifically the spare tire compartment. I noticed through research that the issue has been recalled for select years, but not my vehicle year. If the issue is a known defect, this should be covered by the vehicle manufacturer. I am constantly having large amounts of water after rain and it is causing a moldy smell. I try to scoop water and then dry the area, however this is a repeat issue.","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"IMPALA","manufacturer":"General Motors, LLC"}]},{"odiNumber":11537742,"manufacturer":"General Motors, LLC","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"12/16/2021","dateComplaintFiled":"08/10/2023","vin":"1G1145S38HU","components":"AIR BAGS,LATCHES/LOCKS/LINKAGES","summary":"The contact owned a 2017 Chevrolet Impala. The contact stated that while driving at approximately 50 MPH, a tractor-trailer crashed into the front passenger side of the vehicle causing the vehicle to cross two lanes of traffic and collide with a barrier wall. During the crash no air bags deployed. The driver sustained injuries to the back, spine, torso, arms, knees, and shoulders which required medical treatment. The vehicle was destroyed. A police report was taken at the scene and the vehicle was towed away. The cause of the failure was not determined. The manufacturer and local dealer were notified of the failure. Also, while the keys were inside the vehicle the doors had locked and the contact was unable to enter the vehicle. A locksmith was called to open the doors. The cause of the failure was not determined. The failure mileage was 72,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"IMPALA","manufacturer":"General Motors, LLC"}]},{"odiNumber":11532569,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/20/2022","dateComplaintFiled":"07/16/2023","vin":"2G1145S37H9","components":"UNKNOWN OR OTHER","summary":"Radio isn\u2019t giving out any sound. But it\u2019s on.","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"IMPALA","manufacturer":"General Motors, LLC"}]},{"odiNumber":11529663,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/29/2023","dateComplaintFiled":"06/29/2023","vin":"2G1105S31H9","components":"UNKNOWN OR OTHER","summary":"Evaporator Core failed.  My safety isn't at risk although I get very hot riding in the car without AC. It was confirmed by a dealer. It has not been inspected by police or anyone else other than a dealer. No warning lamps or messages. My 2017 Chevrolet Impala has been without Air Conditioning since approximately June 2020. I took it to a local Chevrolet dealer and they diagnosed it stating the Evaporator core had failed. After doing research online, I found a Special Coverage Adjustment N182186881 on nhtsa.gov stating that on some 2016-2018 model-year cars, the evaporator core may become damaged and the customer is eligible for it to be replaced at no charge.  I never received this paper in the mail saying mine was affected but mine was affected. Due to me having no copy of this, no dealer will fix it free of charge. I am not just looking for a free repair, I am looking for it to be repaired for free specifically due to the fact it has been affected. There is less than 72,000 miles on my vehicle.","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"IMPALA","manufacturer":"General Motors, LLC"}]},{"odiNumber":11522239,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/11/2023","dateComplaintFiled":"05/16/2023","vin":"2G1145S31H9","components":"FUEL/PROPULSION SYSTEM","summary":"Pourous plastic fuel line located on top of gasoline tank is leaking slowly...confirmed by independent (Kaerchar Automotive..699  Castle Shannon Blvd  15234)(412-563-2827)  official PA inspection station. Pourous plastic fuel line line  to tank leaking fuel onto gasoline tank which is leaking down over tank towards whatever is located beneath","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"IMPALA","manufacturer":"General Motors, LLC"}]},{"odiNumber":11515954,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/02/2023","dateComplaintFiled":"04/07/2023","vin":"2G1105S31H9","components":"ELECTRICAL SYSTEM","summary":"Water leaking in trunk through the gaskets by brakes lights shorts out brakes lights and stops them from working as well as builds a poodle. where the spare tire is and rust the bottom .","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"IMPALA","manufacturer":"General Motors, LLC"}]},{"odiNumber":11493135,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/08/2022","dateComplaintFiled":"11/10/2022","vin":"2g1145s39h9","components":"ENGINE","summary":"2017 Chevy Impala 3.6L engine exhaust leak at the exhaust manifold / turbo charger. Resulting in exhaust fumes leaking driver/passenger area could cause fire and or damage to engine. Checking on the customer review and complaints page on the internet I have a lot of other complaints even to the point one persons wife developed lung cancer possible related to inhaling the exhaust according to her doctor. Who knows but I had a hard time getting my car to pass NC inspection because of the lake, please advise. As I am hard of hearing and didn't know I had this problem until the local NC Inspection station pointed it out all I knew was I could smell it or something. PS the email is that of my local mechanic, as I don't have one or how to even turn a computer on.","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"IMPALA","manufacturer":"General Motors, LLC"}]},{"odiNumber":11486456,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/25/2022","dateComplaintFiled":"09/26/2022","vin":"2G1105S35H9","components":"STEERING","summary":"The contact owns a 2017 Chevrolet Impala. The contact stated while driving approximately 30 MPH, the steering wheel became difficult to maneuver. The contact stated that the instrument panel displayed the Power Steering Failure message. The contact stated that an independent mechanic looked under the hood but found no failure. The vehicle was able to restart with no issues. The manufacturer was not notified of the failure. The approximate failure mileage was 40,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"IMPALA","manufacturer":"General Motors, LLC"}]},{"odiNumber":11486179,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/23/2022","dateComplaintFiled":"09/24/2022","vin":"2G1145S3XH9","components":"POWER TRAIN","summary":"Was driving and lost power steering. Message came up stating power steering service drive with caution. Drove straight to dealership.","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"IMPALA","manufacturer":"General Motors, LLC"}]},{"odiNumber":11485836,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/10/2022","dateComplaintFiled":"09/22/2022","vin":"1G1145S30HU","components":"UNKNOWN OR OTHER","summary":"The exhaust manifold cracked, took to shop to see if can weld and was told it is connected to the Cadillac converter. This was putting MAJOY exhaust fumes into car. making myself and children sick. at the shop they said this is VERY COMMON and he is not sure WHY no recall has been placed on this and why they wont fix. In the process of saving to get this fix the car rode rough, stalled, exhaust fumes and sensor's went. I replaced and I am now HAVING this issue AGAIN. Chevrolet needs to get this fixed and a recall should be done. Had this car just for a year and I SWEAR once warrenty went EVERYTHING this","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"IMPALA","manufacturer":"General Motors, LLC"}]},{"odiNumber":11476605,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2018","dateComplaintFiled":"07/29/2022","vin":"1G1145S35HU","components":"AIR BAGS","summary":"An airbag alert sounds very often, and the passenger airbag indicator shows that it is off. The vehicle has been taken to a dealer and they were not able to find the issue when running the diagnostics. The alarm continues to intermittently sound, and indicator shows the passenger airbag is off. This is of high concern that the airbag most likely will not deploy in case of impact.","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"IMPALA","manufacturer":"General Motors, LLC"}]},{"odiNumber":11466841,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/10/2020","dateComplaintFiled":"05/31/2022","vin":"2g1145s39h9","components":"STEERING","summary":"As with your recall of braking system to Camaro, Corvette and Cadillac the same exact thing happened to my 2017 Impala. My power steering system failed due to the modular. All said and done was charged $1000 +. My warranty had just ran out. Not the mileage I only had 29,000 miles on the car but it was approximately 4 months after the 3 year warranty. That is totally unacceptable. I could have been killed. How many other complaints have you gotten for faulty power steering systems. Due to this all my warnings on the entire car lit up and a number of check engine and other warning lights came on the dash. Nothing worked and could hardly turn the steering wheel. I would like to be reimbursed the money and aggravation I was put through. I do not have the paperwork to download to you but it can be obtained at Wallace Chevrolet in Port St Lucie, Florida","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"IMPALA","manufacturer":"General Motors, LLC"}]},{"odiNumber":11462767,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/28/2022","dateComplaintFiled":"04/29/2022","vin":"2G1105S39H9","components":"UNKNOWN OR OTHER","summary":"Mechanic confirmed Evaporator Core leak, which is leaking Freon faster than can be put in. Leaking Freon is a safety concern, as well as the resultant lack of Air Conditioning. The car becomes very hot inside, and the Air Conditioning does not blow any cold air, creating potential for overheating, heat stroke, heat exhaustion, etc. in addition to general discomfort.","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"IMPALA","manufacturer":"General Motors, LLC"}]},{"odiNumber":11459864,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/06/2022","dateComplaintFiled":"04/06/2022","vin":"1G1145S30HU","components":"ELECTRICAL SYSTEM","summary":"A/C Was blowing warm air. Took vehicle to service center for repair. Air compressor was                   replaced. After 2 days of driving a total of 40 miles, warm air continued to blow. Returned to service center only to find an Evaporator core failure. GM issued a bulletin N182186881 regarding this repair and they advised to file this complaint.","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"IMPALA","manufacturer":"General Motors, LLC"}]},{"odiNumber":11459646,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/25/2022","dateComplaintFiled":"04/05/2022","vin":"1g1145s3xhu","components":"ENGINE","summary":"Upon after starting the car a noise was coming from front of engine. I took a video and saw fire coming from the front left catalytic converter between the flange and the converter. The converter separated itself from the flange. The car, a 2017 has only 50000 miles on it always garaged and no accidents Luckily caught the converter problem before it completely blew itself off the flange and caused a fire.","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"IMPALA","manufacturer":"General Motors, LLC"}]},{"odiNumber":11455248,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"03/04/2022","dateComplaintFiled":"03/04/2022","vin":"2G1105S3XH9","components":"AIR BAGS","summary":"While sitting in my car at a gas station my driver seat air bag went out.  With no warning","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"IMPALA","manufacturer":"General Motors, LLC"}]},{"odiNumber":11445698,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/23/2021","dateComplaintFiled":"12/31/2021","vin":"1G1105s30HU","components":"POWER TRAIN","summary":"Vehicle jerks and shakes when I accelerate. Took to dealership stated torque issue in transmission. New transmission needed. Purchased Nov 2020 from same dealership only has 112500 miles. This should be recall.","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"IMPALA","manufacturer":"General Motors, LLC"}]},{"odiNumber":11437966,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/11/2021","dateComplaintFiled":"10/24/2021","vin":"2G1105S32H9","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"Vehicle was driving and operating as normal. I Drove to shopping center, was in store for an hour and came out to a car full of smoke when door opened. There appeared to be a fire that had started and stopped originating from the drivers side door panel.","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"IMPALA","manufacturer":"General Motors, LLC"}]},{"odiNumber":11435740,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/04/2021","dateComplaintFiled":"10/06/2021","vin":"2G1105S32H9","components":"UNKNOWN OR OTHER","summary":"Evaporator core failure; GM issued a bulletin regarding this repair but my 2017 Impala that meets all other criteria for some reason \"is not covered\" by this; the evaporator core was confirmed to be faulty by a non-dealer mechanic; this released refrigerant into my garage; the bulletin in reference is N182186881; I phoned GM regarding this bulletin and they advised me to file this complaint here","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"IMPALA","manufacturer":"General Motors, LLC"}]},{"odiNumber":11433777,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/18/2021","dateComplaintFiled":"09/21/2021","vin":"2G1105S39H9","components":"UNKNOWN OR OTHER","summary":"Found leaking bright green substance on driveway. AC disabled/blowing air with no cooling affect. After trying to reach Donovan at an 800 number referenced in other complaints that number is now associated with 3M disability program. This is very much a health issue and should be a national recall. The evaporator core must be replaced at no cost to the vehicle owner as this is a known defective part. Freon is dangerous to breathe.","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"IMPALA","manufacturer":"General Motors, LLC"}]},{"odiNumber":11423131,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/27/2021","dateComplaintFiled":"07/01/2021","vin":"2G1105SA2H9","components":"ENGINE","summary":"The contact owns a 2017 Chevrolet Impala. The contact stated while driving at an undisclosed speed, the vehicle lost motive power while depressing the accelerator pedal. The vehicle also failed to start intermittently. Neither the dealer nor manufacturer were made aware of the failure. The vehicle was not diagnosed nor repaired. The approximate failure mileage was 20,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"IMPALA","manufacturer":"General Motors, LLC"}]},{"odiNumber":11416551,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"11/01/2020","dateComplaintFiled":"05/14/2021","vin":"2G1105S31H9","components":"ENGINE","summary":"THE CONTACT'S WIFE OWNS A 2017 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, SHE WOULD SMELL AN ABNORMAL, EXHAUST ODOR INSIDE THE VEHICLE'S CABIN WITHOUT WARNING. THE CONTACT THEN STATED THAT WHILE DRIVING AT 50 MPH, HE HAD HEARD A LOUD NOISE EMIT FROM THE ENGINE WITHOUT WARNING. THE CONTACT THEN PULLED OFF TO THE SHOULDER AND UPON INSPECTION OF THE HOOD, THE CONTACT DISCOVERED THE CATALYTIC CONVERTER HAD BROKEN OFF THE ENGINE. THE CONTACT WAS ABLE TO SLOWLY DRIVE THE VEHICLE HOME AND THEN CALLED EL DORADO CHEVROLET(2300 N CENTRAL EXPY, MCKINNEY, TX 75070) WHERE HE WAS INFORMED HIM THAT THERE WERE ZERO RECALLS ON THE VEHICLE; THE CONTACT WAS INFORMED TO BRING IN THE VEHICLE FOR INSPECTION. UPON INVESTIGATION, THE CONTACT DISCOVERED A TECHNICAL SERVICE BULLETIN NHTSA ID NUMBER:10116660 WHICH HE LINKED TO HIS FAILURE. RECENTLY, THE CONTACT'S WIFE WAS DIAGNOSED WITH LUNG CANCER AND THE CONTACT HAD LINKED THE PROLONGED EXPOSURE TO THE EXHAUST ODOR AS THE POSSIBLE CAUSE OF THE DIAGNOSIS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OFFERED NO ASSISTANCE. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"IMPALA","manufacturer":"General Motors, LLC"}]},{"odiNumber":11415266,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/04/2021","dateComplaintFiled":"05/05/2021","vin":"2G11Z5SA4H9","components":"SEAT BELTS","summary":"TL* THE CONTACT OWNS A 2017 CHEVROLET IMPALA. THE CONTACT THAT STATED THE DRIVER'S SIDE SEAT BELT MOUNT DETACHED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO PETERS CHEVROLET BUICK CHRYSLER JEEP DODGE RAM FIAT (4181 US-259, LONGVIEW, TX 75605, (877) 615-3187) BUT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 29,600.","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"IMPALA","manufacturer":"General Motors, LLC"}]},{"odiNumber":11413077,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/05/2021","dateComplaintFiled":"04/20/2021","vin":"2G1105S36H9","components":"ENGINE","summary":"TL* THE CONTACT OWNS A 2017 CHEVROLET IMPALA. THE CONTACT STATED THAT HOT AIR WAS BLOWING OUT THE VENTS. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO BELLAMY STRICKLAND CHEVROLET BUICK GMC (145 INDUSTRIAL BLVD, MCDONOUGH, GA 30253, (770) 954-3000) WHERE THE VEHICLE WAS DIAGNOSED WITH AN EVAPORATOR CORE LEAK. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 49,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"IMPALA","manufacturer":"General Motors, LLC"}]},{"odiNumber":11407798,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/15/2020","dateComplaintFiled":"04/12/2021","vin":"2G1105S30H9","components":"UNKNOWN OR OTHER","summary":"AIR CONDITION QUIT BLOWING COLD AIR. TOOK IT TO THE PLACE WHERE I BOUGHT THE VEHICLE. THEY PERFORMED A DYE TEST AND FOUND THAT DYE WAS COMING FROM AC DRAIN FROM FIRE WALL. VERIFIED REFRIGERANT LEAKING FROM EVAPORATOR. JUDGING FROM OTHER COMPLAINTS ON HERE, I BELIEVE THAT THE REPAIRS SHOULD BE FULLY PAID FOR.","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"IMPALA","manufacturer":"General Motors, LLC"}]},{"odiNumber":11398560,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/20/2021","dateComplaintFiled":"03/01/2021","vin":"2G11Z5S37H9","components":"UNKNOWN OR OTHER","summary":"A/C EVAPORATOR CORE LEAKS ALL THE REFRIGERANT, LEAVE A BIG SPOT OF REFRIGERANT  ON MY DRIVEWAY AFTER WE DID RETURN FOR A SHORT TRIP, THE COST IS TOO HIGH TO REPLACE IT AND I THINK WE DESERVE FULL COVERAGE OF PARTS AND LABOR, I HAVE BEEN A GM CUSTOMER ALL MY LIFE  AND THIS IS THE FIRST TIME THAT ONE OF OUR VEHICLES SHOWS THIS TYPE OF PROBLEM. THANK YOU, [XXX]  INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"IMPALA","manufacturer":"General Motors, LLC"}]},{"odiNumber":11397510,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/03/2020","dateComplaintFiled":"02/23/2021","vin":"2G1105S30H9","components":"UNKNOWN OR OTHER","summary":"THE AIR CONDITIONING EVAPORATOR IS LEAKING UNDER NORMAL USE. I WAS TOLD MY VIN NUMBER IS NOT INCLUDED WITH A SPECIAL GM COVERAGE ADJUSTMENT N182186881. MY CAR HAS THE SAME PROBLEM AS THE SPECIAL COVERAGE ADJUSTMENT. I DID TAKE THE CAR TO A DEALER WHO INSTALLED A DYE AND RECHARGED THE SYSTEM TO DETERMINE WHERE THE A/C LEAK IS.","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"IMPALA","manufacturer":"General Motors, LLC"}]},{"odiNumber":11386778,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2021","dateComplaintFiled":"01/06/2021","vin":"2G1145S31H9","components":"STRUCTURE","summary":"TAIL LIGHT GASKET, WATER LEAK INTO THE SPARE COMPONENT.","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"IMPALA","manufacturer":"General Motors, LLC"}]},{"odiNumber":11386783,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/15/2019","dateComplaintFiled":"01/06/2021","vin":"2G1145S31H9","components":"SERVICE BRAKES","summary":"BRAKE PEDAL SQUEAK WHEN RELEASED.","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"IMPALA","manufacturer":"General Motors, LLC"}]},{"odiNumber":11386789,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/26/2020","dateComplaintFiled":"01/06/2021","vin":"2G1145S31H9","components":"POWER TRAIN","summary":"WHEN DRIVING UP HILL AT LOW SPEED A ROUGH CLUCK OCCURS WHEN GEAR CHANGES TAKE PLACE BETWEEN 2ND TO 1ST GEAR.","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"IMPALA","manufacturer":"General Motors, LLC"}]},{"odiNumber":11384492,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/07/2020","dateComplaintFiled":"12/21/2020","vin":"2G1105S32H9","components":"ENGINE","summary":"BROUGHT MY CAR IN FOR ROUTINE OIL CHANGE. INFORMED DEALERSHIP OF LOUD EXHAUST SOUND. ASKED IF THEY COULD CHECK FO AN EXHAUST LEAK. UPON PICKING UP MY VEHICLE I WAS INFORMED THE LOUD EXHAUST WAS DUE TO A CRACK IN THE CATALYTIC CONVERTER. I ASKED WHAT WOULD CAUSE THIS TO HAPPEN.  THEY WERE UNSURE OF CAUSE IT IS NOT A NORMAL ISSUE FOR THE MILEAGE AND AGE OF VEHICLE. THEY DID PROVIDE  ME WITH A QUOTE TO REPAIR. I TOOK MY CAR TO A DIFFERENT REPAIR SHOP AND THEY WERE CONCERNED THAT THIS PART WAS FAULTY FROM THE MANUFACTURER. THEY INFORMED ME THAT A RECALL COULD BE POSSIBLE AND ADVISED ME TO CONTACT GM.","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"IMPALA","manufacturer":"General Motors, LLC"}]},{"odiNumber":11373761,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/04/2019","dateComplaintFiled":"11/09/2020","vin":"1G1105SA3HU","components":"ENGINE","summary":"STARTING IN MARCH 2019 THE 2017 CHEVY IMPALA ENGINE WOULD STOP AND WOULDN'T START BACK UP FOR AT LEAST 30 MINUTES.  IT WOULD HAPPEN WHEN I STOP AT A STOP SIGN OR LIGHT OR WHENEVER I STOP THE VEHICLE.  THEN IN JULY OF 2019 THE VEHICLE STOPPED IN THE MIDDLE OF THE STREET.  IT WOULDN'T REVERSE OR GO FORWARD. IT WAS IDENTIFIED AS A TRANSMISSION LEAK. ALL THE TRANSMISSION OIL HAD LEAKED OUT.  TOOK THE VEHICLE TO SEVERAL REPAIR SHOPS WHICH THEY COULDN'T IDENTIFY THE PROBLEM.  MY TRANSMISSION IS DAMAGED BY NOW. A 2017 CHEVY IMPALA SHOULD NOT HAVE TRANSMISSION PROBLEMS UNLESS THERE IS SOME TYPE OF DEFECT.","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"IMPALA","manufacturer":"General Motors, LLC"}]},{"odiNumber":11363772,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/22/2020","dateComplaintFiled":"10/11/2020","vin":"2G1145S30H9","components":"ELECTRICAL SYSTEM,ENGINE","summary":"ONCE DRIVEN,CAR WILL NOT RE-START. THIS WILL HAPPEN RANDOMLY . NO CLICKING,NO DASH LIGHTS, ABSOLUTELY NOTHING; AS IF NO BATTERY IN CAR. HAD IT DIAGOSED IN SHOP TWICE NOW, CAN NOT FIND ANYTHING WRONG (CANNOT DUPLICATE NO START). I NOTICED IN CAR COMPLAINTS .COM  THAT SOMEONE IN HORN LAKE, MS  HAD SMILAR ISSUE WHILE DRIVING ON 3 DIFFERENT OCCASIONS. I BELIEVE THIS IS A SERIUOS SAFETY ISSUE!!!!","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"IMPALA","manufacturer":"General Motors, LLC"}]},{"odiNumber":11362627,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/12/2020","dateComplaintFiled":"10/04/2020","vin":"1G1145S34HU","components":"UNKNOWN OR OTHER","summary":"THE PASSENGER SIDE BLIND SIDE DETECTOR SYSTEM STAYS ON PERMANENTLY.","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"IMPALA","manufacturer":"General Motors, LLC"}]},{"odiNumber":11361513,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/26/2020","dateComplaintFiled":"09/28/2020","vin":"2G1105S38H9","components":"POWER TRAIN","summary":"TRANSMISSION FAILURE OF MY 2017 CHEVY IMAPLA LT WHILE DRIVING ON INTERSTATE ON 9/26/20.  I HAVE 164,000 ON THE VEHICLE AND ACCORDING TO VEHICLEREPORTS.COM THE LIFETIME EXPECTANCY OF THESE TYPES OF VEHICLES ARE ONLY 160,000. THE TORQUE CONVERTER INSIDE ON THE TRANSMISSION ARE KNOWN FOR FAILING AND COSTING MANY CUSTOMERS SUCH AS MYSELF TONS IN REPAIR COSTS.  THERE ARE MANY CONSUMER COMPLAINTS  ONLINE OF THE BAD SHIFTING IN 1ST AND 2ND GEAR ON THESE VEHICLES. THE TRANSMISSION JERKED SO BAD REPEATEDLY UNTIL IT CAUSED HEADACHES.","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"IMPALA","manufacturer":"General Motors, LLC"}]},{"odiNumber":11350408,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/16/2020","dateComplaintFiled":"08/20/2020","vin":"2G1105S32H9","components":"UNKNOWN OR OTHER","summary":"WHILE I WAS DRIVING THE CAR A WHIT CLOUD OF SMOKE FILLED THE INTERIOR OF THE CAR MAKING THE VISION VERY BURRY. I PARKED MY CAR FOR 2 DAYS BEFORE THE MECHANIC COULD LOOK AT IT. HE REPORTED THAT THE A/C EVAPORATOR CORE RUPTURED AND LEAKING FERON INSIDE THE CAR.","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"IMPALA","manufacturer":"General Motors, LLC"}]},{"odiNumber":11349037,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/13/2020","dateComplaintFiled":"08/13/2020","vin":"2G1105S35H9","components":"ELECTRONIC STABILITY CONTROL (ESC),ENGINE","summary":"TL* THE CONTACT OWNS A 2017 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE SUDDENLY BEGAN TO VIBRATE AND SEEMED AS IF THE VEHICLE WAS LOSING MOTIVE POWER. THE ENGINE POWER REDUCED AND STABILITY CONTROL WARNING LIGHTS WERE ILLUMINATED. THE CONTACT HAD NOT CONTACTED THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 100,836.","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"IMPALA","manufacturer":"General Motors, LLC"}]},{"odiNumber":11344012,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/05/2020","dateComplaintFiled":"08/08/2020","vin":"2G1105SA5H9","components":"AIR BAGS","summary":"MY AIRBAG LIGHT HAS BEEN ON NOW  ROUGHLY TWO MONTHS AND SOMETIMES I'M ACTUALLY SCARED TO DRIVE THE CAR HOPING THAT IT WON'T DEPLOY WHILE I'M DRIVING BUT IT'S MY ONLY MEANS OF TRANSPORTATION TO GET BACK AND FORTH TO WORK.I HAVE CHECKED ALL FUSES I HAVE GOTTEN SOMEONE TO PUT A TESTER LIGHT ON IT TO MAKE SURE THE WIRES ARE NOT BROKENAND THERE IS NO PROBLEM WITH THE FUSES ALL THE WIRES SO I HAVE NO IDEA WHAT THE PROBLEM IS AND THE CAR WAS STATIONARY WHEN IT FIRST CAME ON","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"IMPALA","manufacturer":"General Motors, LLC"}]},{"odiNumber":11343184,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2020","dateComplaintFiled":"08/04/2020","vin":"2G1105S39H9","components":"UNKNOWN OR OTHER","summary":"EVAPORATOR CORE NEEDS REPLACING,BROKE WHILE DRIVING BREATHING IN DANGEROUS FUMES","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"IMPALA","manufacturer":"General Motors, LLC"}]},{"odiNumber":11338793,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/03/2020","dateComplaintFiled":"07/11/2020","vin":"1G1145S30HU","components":"AIR BAGS,FUEL/PROPULSION SYSTEM","summary":"I HAD AN ISSUE WITH THE CHECK ENGINE LIGHT, CAR STALLING, AND CHANGING GEARS SLOW. THE CHEVY DEALERSHIP STATED THAT THE PURGE VALVE WAS BAD AND REPLACED IT ON 7/3/20. MY MOM HAD THE SAME ISSUE WITH HER CHEVY TRAX AND A DIFFERENT DEALERSHIP IN A DIFFERENT CITY SAID THAT HER PURGE VALVE WAS STUCK OPEN AND REPLACED IT. ALSO MY AIRBAG LIGHT IS ON NOW. I SAW THAT [XXX] HAS RECALLS ON CERTAIN VEHICLES BUT MY CHEVY ISN'T LISTED.  INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"IMPALA","manufacturer":"General Motors, LLC"}]},{"odiNumber":11338629,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/03/2020","dateComplaintFiled":"07/10/2020","vin":"2G1145S39H9","components":"UNKNOWN OR OTHER","summary":"GM SPECIAL COVERAGE ADJUSTMENT [XXX] COVERS THE EVAPORATOR CORE ICING, LEAK.  MY VEHICLE IS IN THE COVERED MAKE, MODEL, YEAR, RPO, ENDING TYPE, MILEAGE AND AGE TO QUALIFY FOR THIS COVERAGE.  GM REFUSES COVERAGE SAYING THAT THE COVERAGE IS VIN SPECIFIC.  THE SENIOR AGENT [XXX] AT [XXX], EXTENSION [XXX] SAYS THERE IS NO APPEAL PROCESS OR ANYTHING WE CAN DO TO DISCUSS THE ISSUE.  INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"IMPALA","manufacturer":"General Motors, LLC"}]},{"odiNumber":11337886,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/13/2020","dateComplaintFiled":"07/07/2020","vin":"1G1105S37HU","components":"UNKNOWN OR OTHER","summary":"I NOTICED THE CAR'S (2017 CHEVROLET IMPALA) A/C WAS BLOWING HOT AIR WHILE STATIONARY AND IN MOTION. I TOOK IT IN FOR AN A/C CHECK.  PER THE CHEVROLET DEALERSHIP'S SERVICE ADVISOR, THERE IS AN EVAPORATOR CORE LEAK INTO DASHBOARD.  GM HAS RELEASED TWO SPECIAL OVERAGE BULLETINS (N182186880 & N182186881) IDENTIFYING THE ISSUE AND THE YEAR, MAKE, AND MODEL (2016-2018 IMPALAS 3.6).  ALSO, PER THIS BULLETIN, IT STATED IT IDENTIFIED THE VINS THIS IMPACTED, BUT I HAVE THE SAME ISSUE AND CAR.  IT DOES NOT STATE WHY SOME IMPALAS WERE NOT SELECTED.  BUT DIFFERENT FORUMS ON THE INTERNET, SHOW THERE ARE MORE IMPALAS AND THEIR OWNERS WHO HAVE THIS SAME ISSUE. SEE HTTPS://WWW.IMPALAFORUMS.COM/THREADS/EVAPORATOR-REPLACEMENT.1841471/ .  DUE TO VOLUME OF OTHER COMPLAINTS, I BELIEVE THIS SHOULD BE A NATIONAL RECALL. THIS IS A SAFETY ISSUE ESPECIALLY DURING THE SUMMER MONTHS.","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"IMPALA","manufacturer":"General Motors, LLC"}]},{"odiNumber":11337579,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/05/2020","dateComplaintFiled":"07/05/2020","vin":"1G1105SA9HU","components":"POWER TRAIN,ENGINE","summary":"I HAD A CHECK ENGINE LIGHT WHEN I WENT AND CHECKED IT IT WAS A P236 CODE IN A P069E I ALSO WENT TO CHECK IT BECAUSE I NOTICED MY CAR WAS STARTING UP FUNNY","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"IMPALA","manufacturer":"General Motors, LLC"}]},{"odiNumber":11324672,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/15/2020","dateComplaintFiled":"05/15/2020","vin":"2G1105S32H9","components":"UNKNOWN OR OTHER","summary":"EVAPORATOR CORE FOR AIR CONDITIONING LEAKING. IT WAS CONFIRMED AT  A CHEVY DEALERSHIP. DEALERSHIP QUOTED AN ESTIMATED REPAIR PRICE. I DECIDED TO GO WITH ANOTHER REPAIR SHOP. THE THIRD PARTY REPAIR SHOP MADE ME AWARE OF A SPECIAL BULLETIN ON MY VEHICLE(N182186881). THE  CHEVY DEALERSHIP STATES THEY DO NOT KNOW OF ANY SPECIAL BULLETIN OR RECALL. THERE THEY WILL NOT MAKE THE REPAIR AT CHEVY'S COST.  *TR","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"IMPALA","manufacturer":"General Motors, LLC"}]},{"odiNumber":11322931,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/29/2020","dateComplaintFiled":"05/01/2020","vin":"2G1105SAXH9","components":"UNKNOWN OR OTHER","summary":"THE CAR SHUT DOWN COMPLETELY ON ME THREE TIMES WHILE DRIVING IT, ONCE AN A RESIDENTIAL STREET AND TWICE ON A BUSY HIGHWAY. THIS IS SO DANGEROUS. I HAD TO WAIT 5-10 MINUTES EACH TIME BEFORE IT WOULD RESTART.","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"IMPALA","manufacturer":"General Motors, LLC"}]},{"odiNumber":11321855,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2019","dateComplaintFiled":"04/21/2020","vin":"2G1145S33H9","components":"ENGINE","summary":"INCREASING TICKING NOISE FROM ENGINE. STARTED ABOUT 6 MONTHS AGO AND NOISE GETTING LOUDER. PER BALE CHEVROLET, IT IS COMING FROM PURGE VALVE AND VALVE IS OPERATING AS NORMAL. I DON'T FEEL THIS IS NORMAL, ESPECIALLY SINCE IT WASN'T DOING IT WHEN WE PURCHASED IT.","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"IMPALA","manufacturer":"General Motors, LLC"}]},{"odiNumber":11320327,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2019","dateComplaintFiled":"04/06/2020","vin":"2G1105S36H9","components":"ENGINE","summary":"I PURCHASED A 2017 CHEVROLET IMPALA VEHICLE IN MARCH OF 2019 AND A FEW MONTH'S AFTER PURCHASING THE VEHICLE I IMMEDIATELY STARTED NOTICING THAT THE VEHICLE WOLD STALL AND OR HESITATE TO START EVERY TIME I WOULD PUT GAS IN IT. IMMEDIATELY  AFTER THAT THE CHECK ENGINE LIGHT CAME ON AND REMAINED ON UNTIL THIS DAY. I CURRENTLY WORK AT CARMAX AND AFTER SPEAKING WITH SOME MECHANIC'S, AS WELL AS  AS READING SOME OF THE OTHER COMPLAINT'S I BELIEVE I AM EXPERIENCING THE SAME PROBLEM AS 2 OTHER BUYER'S THAT HAVE PREVIOUSLY FILED A COMPLAINT REGARDING THIS VEHICLE.THE SPARK PLUG TUBES ARE LEAKING AND THE LEAKS ARE CAUSED BY POROUS SPOTS IN THE HEAD CREATED DURING MANUFACTURING. THE SPARK PLUG TUBES ARE PERMANENTLY SEALED INTO THE HEAD AND ARE NOT REPLACEABLE. THIS IS A MANUFACTURING PROBLEM THAT NEEDS TO BE TAKEN CARE OF IMMEDIATELY. WE JUST PURCHASED THIS VEHICLE AND I AM BEING TOLD THAT THIS REPAIR IS GOING TO COST $3,000-$4,000 TO FIX, WHICH I AM NOT RESPONSIBLE FOR. I SHOULD BE ABLE TO HAVE THIS FIXED BY THE MANUFACTURER, I SHOULD'NT HAVE TO PAY FOR THIS REPAIR CONSIDERING THE VEHICLE WAS LITERALLY PURCHASED A YEAR AGO AS OF 3 WEEKS AGO. AND THE PROBLEM HAPPENED 3 MONTHS INTO ME HAVING THE VEHICLE","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"IMPALA","manufacturer":"General Motors, LLC"}]},{"odiNumber":11316899,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/08/2020","dateComplaintFiled":"03/08/2020","vin":"2G1105S3XH9","components":"SERVICE BRAKES","summary":"HIT THE BRAKES TO STOP AND THE THE CAR REVED AND HAD TO PUSH AS HARD AS I COULD TO TRY AND GET THE CAR TO STOP. 3RD TIME THIS HAPPENED. ALMOST GOT INTO A BAD ACCIDENT","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"IMPALA","manufacturer":"General Motors, LLC"}]},{"odiNumber":11316482,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/05/2020","dateComplaintFiled":"03/05/2020","vin":"2G1145S31H9","components":"STEERING","summary":"WHENEVER YOU MOVE THE STEERING WHEEL TO THE LEFT OR RIGHT AT A LOW SPEED OR MOVING THE JUST BACK AND FORTH A RUBBING/WEIRD SOUND IS MADE! WONDERING IF THIS IS A MAJOR CONCERN OR JUST AN INCONVENIENCE","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"IMPALA","manufacturer":"General Motors, LLC"}]},{"odiNumber":11309834,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/14/2020","dateComplaintFiled":"02/18/2020","vin":"2G1105S3XH9","components":"STEERING,ELECTRICAL SYSTEM","summary":"THE HMI MODULE HAS GONE OUT.THIS AFFECTS THE REAR VIEW CAMERA AND THE ENTIRE DISPLAY.  SECONDLY, SINCE THEN THE POWER STEERING HAS ALSO GONE OUT ON THE CAR WHILE IN MOTION!! IT WENT OUT SUDDENLY. BRAND NEW BATTERY STILL NOT RESOLVED. THESE PROBLEMS ARE BOTH ELECTRICAL AND SEEM TO BE NOW COMMON PROBLEMS. GM SHOULD ISSUE RECALL AS THIS CAN CAUSE MAJOR ACCIDENT AND LOSS OF LIFE. THE ABSENCE OF REAR CAMERA MAKES VEHICLE OUT OF COMPLIANCE WITH THE LAWS STATING THAT ALL LATER MODELS SHOULD HAVE CAMERA. THERE IS NOTHING THAT CAN CAUSE THESE PROBLEMS. IT IS SIMPLY A DEFECT IN THE ELECTRICAL SYSTEM DESIGN. THESE PROBLEMS COST THOUSANDS OF DOLLARS TO FIX AND USUALLY DON'T MALFUNCTION TILL AFTER WARRANTY HAS EXPIRED.","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"IMPALA","manufacturer":"General Motors, LLC"}]},{"odiNumber":11306225,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/20/2020","dateComplaintFiled":"01/31/2020","vin":"1G1105SA1HU","components":"SUSPENSION","summary":"FRONT END SUSPENSION IS MAKING NOISES, BALL JOINTS AND DRIVER SIDE AXLE LOOSE. WAS TOLD ALL THIS HAS TO BE REPLACED.","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"IMPALA","manufacturer":"General Motors, LLC"}]},{"odiNumber":11297858,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2019","dateComplaintFiled":"01/08/2020","vin":"2G1145S36H9","components":"AIR BAGS","summary":"THE AIRBAG WARNING LIGHT COMES ON INTERMITTENTLY AND AT TIMES REMAINS ILLUMINATED WHILE OTHER TIMES IT IS OFF. THE LIGHT COMES ON RANDOMLY AND DOES NOT ALWAYS STAY ON.","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"IMPALA","manufacturer":"General Motors, LLC"}]},{"odiNumber":11279418,"manufacturer":"General Motors, LLC","crash":true,"fire":false,"numberOfInjuries":2,"numberOfDeaths":0,"dateOfIncident":"11/10/2019","dateComplaintFiled":"11/11/2019","vin":"2G1105S35H9","components":"AIR BAGS","summary":"FRONT END CRASH & AIRBAGS DID NOT DEPLOY","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"IMPALA","manufacturer":"General Motors, LLC"}]},{"odiNumber":11277942,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/03/2019","dateComplaintFiled":"11/04/2019","vin":"2G1105S34H9","components":"STEERING","summary":"AS I WAS DRIVING IN A CURVED LANE ALL OF A SUDDEN A WARNING LIGHT AND POPPED  ON THE DASH ABOUT A POWER STEERING ISSUE AND I LOST ALL POWER STEERING AND WAS HEADING OUT OF CONTROL. I COULD NOT CONTROL THE CAR AT ALL IN THE CURVE. THEN I FINALLY WAS ABLE TO SLOW THE VEHICLE DOWN AND PULL OFF THE ROAD. WHO SHOULD I TALK TO ABOUT THIS MAJOR ISSUE?","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"IMPALA","manufacturer":"General Motors, LLC"}]},{"odiNumber":11241989,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/08/2019","dateComplaintFiled":"08/06/2019","vin":"1G1145S33HU","components":"AIR BAGS","summary":"AIRBAG LIGHT COMES ON, ON THE PASSENGER SIDE WHEN NO ONE IS SITTING IN THE SEAT. THE LIGHT COMES ON FOR SERVICE. THE LIGHT WOULD COME ON ONCE I PUT THE CAR IN DRIVE OR ONCE I PUT THE VEHICLE IN PARK. THE FIRST TIME THE LIGHT WOULD COME ON AND GO OFF BUT THE SECOND TIME THE LIGHT STAYED ON.I TOOK MY CAR TO THE DEALER TWICE AND IT WAS A BAD SENSOR IN THE SEAT. IT TOOK A WEEK TO GET THE PART FROM THE MANUFACTURER.","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"IMPALA","manufacturer":"General Motors, LLC"}]},{"odiNumber":11234538,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/19/2019","dateComplaintFiled":"07/24/2019","vin":"1G","components":"AIR BAGS","summary":"THE PASSENGER SIDE AIR BAG ... IF I HAVE A PASSENGER ON FRONT SEAT  THE AIRBAGS GOES OFF AND LIGHT COMES O  THE DASH SAYING SERVICE  AIRBAG...  NOW I HAVE  NO ONE  IN THE CAR WITH ME AND AIRBAG LIGHT IS STILL ON","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"IMPALA","manufacturer":"General Motors, LLC"}]},{"odiNumber":11233301,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2019","dateComplaintFiled":"07/19/2019","vin":"2G1105S39H9","components":"UNKNOWN OR OTHER","summary":"AIR CONDITIONING EVAPORATOR CORE LEAKED ALL FREON GAS.","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"IMPALA","manufacturer":"General Motors, LLC"}]},{"odiNumber":11231387,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/07/2019","dateComplaintFiled":"07/12/2019","vin":"2G1145S33H9","components":"ENGINE","summary":"MY 2017 CHEVY IMPALA'S, EQUIPPED WITH A 3.6L V-6 ENGINE, AIR CONDITIONING EVAPORATOR IS DAMAGED AND IS LEAKING REFRIGERANT AND RESULTING IN LOSS OF AIR CONDITIONING. THIS LOSS OF AIR CONDITIONING OCCURS ALL THE TIME-STATIONARY, IN MOTION--THE AIR CONDITIONING NO LONGER WORKS AT ALL.","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"IMPALA","manufacturer":"General Motors, LLC"}]},{"odiNumber":11220847,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/22/2018","dateComplaintFiled":"06/18/2019","vin":"2G1105S34H9","components":"SERVICE BRAKES","summary":"AT HIGHWAY SPEEDS WHEN APPLAYING BRAKES THEIR IS A FIBREATIING FEEL ON BRAKE PETAL","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"IMPALA","manufacturer":"General Motors, LLC"}]},{"odiNumber":11219940,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2019","dateComplaintFiled":"06/14/2019","vin":"1G1145S33HU","components":"UNKNOWN OR OTHER","summary":"THE WARNING SYSTEM ON THE DRIVER CAR DOES NOT ALWAYS WOR.  WILL NOT TELL ME IF BACKING UP IF SOMETHING IS COMING TOWARDS ME FROM THE LEFT SIDE AND THE INDICATOR ON THE DRIVER MIRROE DOES NOT ALWAYS WORK IF A CAR IS APPROACHING ME.  I HAVE 63000 MILES ON THE CAR AND I THINK ITS A SAFTY ISSUE AND A FACTORY DEFECT.","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"IMPALA","manufacturer":"General Motors, LLC"}]},{"odiNumber":11218622,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2019","dateComplaintFiled":"06/08/2019","vin":"1G1105S37HU","components":"VEHICLE SPEED CONTROL","summary":"RE:  CAR RANDOMLY LUNGES FORWARD WHILE SLOWING TO A STOP.  THIS DOES NOT OCCUR EVERY TIME I COME TO A STOP.  IT IS AN UNEXPECTED EVENT THAT HAPPENS FROM TIME TO TIME WHILE SLOWING FOR A STOP SIGN, STOP LIGHT OR JUST TO STOP PERIOD THAT THIS CAR SEEMS TO LUNGE FORWARD LIKE I'M ACCELERATING WHICH I DO THEN THE GEARS ADJUST DOWN BUT ONLY WHEN APPLYING MORE PRESSURE ON BREAKING.  THERE HAVE BEEN A FEW TIMES SINCE I HAVE HAD THIS CAR WHERE I ALMOST RAN INTO THE BACK OF THE CAR IN FRONT OF ME DUE TO THIS.","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"IMPALA","manufacturer":"General Motors, LLC"}]},{"odiNumber":11217019,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/02/2019","dateComplaintFiled":"05/31/2019","vin":"2G1105S30H9","components":"UNKNOWN OR OTHER","summary":"MY VEHICLE WAS TAKEN DURING A INVESTIGATION AND THE PERSON THAT TOOK IT DIED , AND TRYING TO LOCATE IT BUT FOR SOME REASON IT HAS 2 LOCATIONS 1 IN CHANDLER AND THE OTHER IN KANSAS . IS THERE ANYWAY YOU COULD HELP ME LOCATE IT?","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"IMPALA","manufacturer":"General Motors, LLC"}]},{"odiNumber":11207700,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"05/11/2019","dateComplaintFiled":"05/15/2019","vin":"2G1105S38H9","components":"SERVICE BRAKES","summary":"MY CAR WAS PARKED IN A HOME DRIVEWAY, SOME HOW JUMPED OUT OF PARK AND STARTED TO ROLL INTO THE STREET. NO ONE WAS IN THE DRIVER SEAT TO CAUSE THIS TO HAPPEN.","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"IMPALA","manufacturer":"General Motors, LLC"}]},{"odiNumber":11205189,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2019","dateComplaintFiled":"05/02/2019","vin":"1G1145S33HU","components":"UNKNOWN OR OTHER","summary":"THE LEFT SIDE WARNING SYSTEM DOES NOT WORK OR WORKS LESS THE 10% OF THE TIME. WILL NOT TELL ME IF I AM IN REVERSE IF AN OBJECT IS COMING FROM LEFT SIDE AND WILL NOT TELL ME IF A CAR IS APPROACHING ME ON LEFT SIDE EITHER,","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"IMPALA","manufacturer":"General Motors, LLC"}]},{"odiNumber":11204025,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/13/2019","dateComplaintFiled":"04/26/2019","vin":"1G1145S35HU","components":"UNKNOWN OR OTHER","summary":"AIR CONDITIONING  STOP WORKING  I HAVE 44000 MILES ON THE CAR","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"IMPALA","manufacturer":"General Motors, LLC"}]},{"odiNumber":11197110,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/09/2019","dateComplaintFiled":"04/18/2019","vin":"2G1145S30H9","components":"AIR BAGS","summary":"AIRBAG LIGHT STARTED COMING ON AND GOING OFF RANDOMLY. IT BEGAN BECOMING MORE FREQUENT SO I TOOK IT TO OURISMAN CHEVROLET TO GET IT CHECKED OUT. I WAS TOLD THAT THE PASSENGER SEAT OCCUPANCY SENSOR AND AIRBAG MODULE WERE BAD AND NEEDED TO BE REPLACED, AND FOR $1979 THEY COULD REPAIR IT, IMAGINE THAT. I LET THEM KNOW THAT IF I HAD TO PUT THAT KIND OF MONEY IN AN AIRBAG EVERY 55,000 MILES I WOULD BE LOOKING AT AN AIRBAG LIGHT FOR THE NEXT 10 YEARS.","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"IMPALA","manufacturer":"General Motors, LLC"}]},{"odiNumber":11195313,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/06/2019","dateComplaintFiled":"04/09/2019","vin":"1G1145S39HU","components":"ELECTRICAL SYSTEM,ENGINE","summary":"RECENTLY PURCHASED THIS VEHICLE 3 MONTHS AGO TOOK IT IN FOR A ROUTINE OIL CHANGE AFTER DRIVING IT FOR SEVERAL MILES AND FILLING THE GAS TANK LOUD EXHAUST SOUND WITH AN ONSTAR DIAGNOSTIC P0151 CODE APPEARED. THINKING THERE WAS WATER IN THE LINE I PURCHASED HEAT TO REMOVE THE MOISTURE WITH NO RESULTS. I PROCEEDED TO OPEN THE HOOD OF THE CAR FOR INSPECTION AND FOUND THE OXYGEN SENSORS LYING IN THE COOLING FANS AND THE CATALYTIC CONVERTER DISCONNECTED FROM THE ENGINE BLOCK. THE PLATE WAS STILL CONNECTED WITH NEW NUTS AND BOLTS BUT THE PART LOOKED RUSTED WHICH SEEM ODD FOR A CAR THIS NEW AS A RESULT OF THE HEAT ESCAPING THE ENGINE BLOCK VIA THE OPENING THE COOLING FANS MELTED. I CHECK FOR RECALLS ON THIS MODEL AND THERE WERE NONE SHOWING VIA SEVERAL SOURCES INCLUDING THE MANUFACTURER'S WEB SITE. THE ISSUE COULD HAVE CAUSED SEVERE DAMAGE TO THE ENGINE AND ELECTRICAL SYSTEMS WELL DUE TO THE HIGH TEMPERATURES FROM THE ENGINE BLOCK UNDER THE HOOD OF THE VEHICLE. THE VEHICLE WILL OPERATE AND DRIVE IN THIS CONDITION SHOWING A CHECK ENGINE LIGHT ON THE INSTRUMENT PANEL. WHAT SEEMED ODD WAS THE BOLTS WERE SHINY AND THE PLATE WAS DISCOLORED AS SEEN IN ATTACHED PHOTOS. THE WELDS WERE ALSO A CONCERN AS WELL.","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"IMPALA","manufacturer":"General Motors, LLC"}]},{"odiNumber":11180436,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/20/2018","dateComplaintFiled":"02/16/2019","vin":"2G1105S32H9","components":"ENGINE","summary":"WE PURCHASED OUR CAR IN SEPTEMBER OF 2018, AND ALMOST IMMEDIATELY WE STARTED NOTICING THE CAR WOULD HESITATE TO START EVERY TIME AFTER WE WOULD PUT GAS, THEN THE CHECK ENGINE LIGHT SUDDENLY TURNED ON.. SO THEN IN DECEMBER WE TOOK IT TO THE CHEVY DEALERSHIP AND  THEY FIXED THE PURGE VALVE, AND ALSO CHECKED WHY THE CHECK ENGINE LIGHT WAS ON. THEY RAN SOME TESTS AND SAID THAT CYLINDER 3 WAS MISFIRING, SO THEY RAN MORE TESTS TO SEE WHAT EXACTLY THE PROBLEM WAS. THE PROBLEM IS THAT THE SPARK PLUG TUBES ARE LEAKING AND THE LEAKS ARE CAUSED BY POROUS SPOTS IN THE HEAD CREATED DURING MANUFACTURING. THE SPARK PLUG TUBES ARE PERMANENTLY SEALED INTO THE HEAD AND ARE NOT REPLACABLE. THIS IS A MANUFACTURING PROBLEM THAT NEEDS TO BE TAKEN CARE OF IMMEDIATELY, WE JUST PURCHASED OUR CAR AND THEIR TELLING US THAT THIS PROBLEM IS GOING TO COST $3,000 TO 4,000 TO FIX WHICH WE ARE NOT RESPONSIBLE FOR. PLEASE IF SOMEONE COULD GET BACK WITH ME AS SOON AS POSSIBLE, SOMETHING NEEDS TO BE DONE WE SHOULD BE ABLE TO TAKE IT BACK TO THE DEALERSHIP AND GET A DIFFERENT CAR SINCE OURS HAD A MANUFACTURING PROBLEM WHICH WE ARE NOT LIABLE FOR. THANK YOU .","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"IMPALA","manufacturer":"General Motors, LLC"}]},{"odiNumber":11163286,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/24/2018","dateComplaintFiled":"12/24/2018","vin":"","components":"SEATS","summary":"TL* THE CONTACT OWNS A 2017 CHEVROLET IMPALA. THE CONTACT STATED THAT THE DRIVER'S SEAT WAS FRACTURED WHERE THE AIR BAG SENSOR WAS LOCATED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 61,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"IMPALA","manufacturer":"General Motors, LLC"}]},{"odiNumber":11160967,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/23/2018","dateComplaintFiled":"12/12/2018","vin":"2G1105S38H9","components":"ELECTRICAL SYSTEM,VISIBILITY/WIPER","summary":"NOV 2018:  CENTER CONSOLE / TV FAILURE INCLUDING BACK-UP CAMERA ALONG WITH INFOTAINMENT.  OCCURRED JUST AFTER 36,000 MILES, THUS GM WARRANTY DID NOT COVER AND REPAIR COST FOR HMI MODULE = $732   THOUGH WE DO HAVE A 3RD PARTY EXT. WARRANTY, WE STILL PAID $200+ OUT OF POCKET AND FEEL IT IRRESPONSIBLE FOR GM ELECTRONICS TO FAIL JUST 1 YEAR AFTER MODEL YEAR (AS ELECTRONICS NORMALLY SHOULD NOT RELATE TO # MILES) - SHOULD BE A FACTORY RECALL.  REPEATED ATTEMPTS TO CONTACT CHEVROLET SENIOR SUPPORT BY PHONE TO DISCUSS SITUATION WENT UNANSWERED.   DURING THE TIME THE CONSOLE WAS OUT (BUT CAR STILL DRIVE-ABLE), WE HAD REDUCED REAR VISIBILITY AND WERE MORE FEARFUL ABOUT BACKING UP, ESPECIALLY IN AREAS WITH MANY CHILDREN PRESENT.","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"IMPALA","manufacturer":"General Motors, LLC"}]},{"odiNumber":11153928,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/17/2018","dateComplaintFiled":"11/26/2018","vin":"2G1105S33H9","components":"ELECTRICAL SYSTEM","summary":"ON NOVEMBER 17TH AND 20TH OF 2018 WHILE AT MALL PARKING LOT AND AT DRUG STORE AS I PROCEED TO LEAVE MY CAR'S BATTERY HAD COMPLETELY DRAINED IT'S POWER. NO LIGHTS OR DOORS WERE LEFT ON AND I HAD TO GET AAA TO BOOST ME ON THOSE TWO OCCASIONS. WHEN I TOOK THE CAR BACK TO THE DEALER THEY SIMPLY SAID THEY COULD NOT FIND ANYTHING WRONG OR LOCATE THE PROBLEM AFTER KEEPING THE CAR FOR A DAY. I PURCHASED THIS CAR NEW SEPTEMBER 2017 AND HAS LESS THAN 12,000 MILES AS OF TODAY. WHAT AM I SUPPOSE TO DOJUST KEEP GOING AS IF NO PROBLEM EXIST? IT IS A GOOD CAR AND THIS IS THE FIRST PROBLEM I'VE EXPERIENCED BUT SOMEONE NEEDS TO TAKE RESPONSIBILITY, NO FUN BEING STRANDED AND TECHNICIANS AT DEALERSHIP UNABLE TO LOCATE PROBLEMS.","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"IMPALA","manufacturer":"General Motors, LLC"}]},{"odiNumber":11151289,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/25/2016","dateComplaintFiled":"11/13/2018","vin":"1G1145S36HU","components":"UNKNOWN OR OTHER","summary":"THE FONTS ARE TOO SMALL ON ALL OF THE CONTROL SCREENS, THE INFOTAINMENT SCREEN AND ON THE VARIOUS BUTTONS ON THE DASHBOARD.  MANY PEOPLE HAVE TO TAKE THEIR EYES OFF THE ROAD FOR TOO LONG TO READ THE WRITING AND SYMBOLS.  THERE IS PLENTY OF UNUSED BACKGROUND ON THE SCREENS AND BUTTONS WHERE THE FONTS COULD BE ENLARGED.  OR, PERHAPS A FEATURE COULD BE DESIGNED WHERE THE DRIVER COULD INCREASE THE SIZE OF THE  FONTS AS NEEDED.","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"IMPALA","manufacturer":"General Motors, LLC"}]},{"odiNumber":11140437,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/04/2018","dateComplaintFiled":"10/15/2018","vin":"1G1145S37HU","components":"AIR BAGS","summary":"I KEEP GETTING A MESSAGE \"AIRBAG SERVICE\" AND THE LIGHT COMES ON AND STAYS ILLUMINATED. I TOOK THE VEHICLE TO MALCOLM CUNNINGHAM CHEVROLET ON 15 OCT 2018. I WAS TOLD THAT EVERYTHING CHECKED OUT FINE AND THAT THERE IS NO ISSUE. I DONT UNDERSTAND THIS BECAUSE IT HAS HAPPENED NUMEROUS TIMES AND I AM CONCERNED ABOUT MY SAFETY. THIS HAS HAPPENED WHEN I START THE VEHICLE AND WHILE I AM DRIVING I WILL GET THE MESSAGE.","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"IMPALA","manufacturer":"General Motors, LLC"}]},{"odiNumber":11131763,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/11/2018","dateComplaintFiled":"09/26/2018","vin":"1G1145S35HU","components":"AIR BAGS,SEATS","summary":"TL* THE CONTACT OWNS A 2017 CHEVROLET IMPALA. WHILE DRIVING VARIOUS SPEEDS, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO COUGHLIN GM OF MARYSVILLE (15801 US-36, MARYSVILLE, OH 43040, (937) 644-9000) WHERE THE CONTACT WAS INFORMED THAT THE PASSENGER SEAT SENSOR WAS DEFECTIVE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 31,000. *TT  UPDATED 11/28/18*JB","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"IMPALA","manufacturer":"General Motors, LLC"}]},{"odiNumber":11123826,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/15/2018","dateComplaintFiled":"08/31/2018","vin":"2G1105S34H9","components":"ENGINE","summary":"TL* THE CONTACT OWNS A 2017 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE SHUT OFF WITHOUT WARNING. THE VEHICLE WAS TAKEN TO BARTON CHEVROLET (845-219-1521, 800 AUTO PARK PL, NEWBURGH, NY 12550) WHERE IT WAS DIAGNOSED THAT A PLASTIC BAG WAS SUCKED INTO THE AIR FILTER AND BLOCKED AIR FROM ENTERING THE ENGINE. THE TECHNICIAN REMOVED THE PLASTIC BAG AND REPLACED THE AIR FILTER. THE CONTACT REMOVED THE REMAINING DEBRIS THAT HAD PREVIOUSLY ACCUMULATED. THE TECHNICIAN COULD NOT GUARANTEE THAT THE FAILURE WOULD NOT RECUR, STATING THAT THE VEHICLE PERFORMED AS DESIGNED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT DID NOT RETURN THE CONTACT'S CALL. THE FAILURE MILEAGE WAS 10,018.","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"IMPALA","manufacturer":"General Motors, LLC"}]},{"odiNumber":11123322,"manufacturer":"General Motors, LLC","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/24/2018","dateComplaintFiled":"08/29/2018","vin":"2G1105S37H9","components":"POWER TRAIN,ENGINE","summary":"TL* THE CONTACT OWNS A 2017 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE STALLED AND JERKED FORWARD. IN ADDITION, THE EMISSION SYSTEM AND CHECK ENGINE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO CREST CHEVROLET (909 W 21ST ST, SAN BERNARDINO, CA 92405, 909-713-6481) WHERE THE BATTERY WAS REPLACED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS AN UNKNOWN VALVE LEAK. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE JERKED AND CAUSED THE CONTACT TO LOSE CONTROL. THE VEHICLE CRASHED INTO A CONCRETE DIVIDER AND THE FRONT DRIVER'S SIDE TIRE BLEW OUT. THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS DAMAGED AND TOWED TO THE SAME DEALER. A POLICE REPORT WAS NOT FILED. THERE WERE NO INJURIES. THE MANUFACTURER WAS CALLED, BUT NO ONE ANSWERED THE PHONE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 37,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"IMPALA","manufacturer":"General Motors, LLC"}]},{"odiNumber":11121517,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/21/2018","dateComplaintFiled":"08/21/2018","vin":"2G1105SA8H9","components":"SUSPENSION,WHEELS","summary":"BALL JOINTS LOOSE FRONT END SQUEAKY  ALSO TIRE PRESSURE SENSOR FAULTY","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"IMPALA","manufacturer":"General Motors, LLC"}]},{"odiNumber":11121103,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/08/2017","dateComplaintFiled":"08/20/2018","vin":"2G1105S31H9","components":"ENGINE","summary":"TL* THE CONTACT OWNS A 2017 CHEVORLET IMPALA. THE CONTACT STATED THAT EXHAUST SMOKE SEEPED INTO THE VEHICLE THROUGH THE AIR VENTS. THE VEHICLE ALSO ACCELERATED ON ITS OWN AND EXTREME PRESSURE HAD TO BE APPLIED TO THE BRAKE PEDAL TO STOP THE VEHICLE. IN ADDITION, COOLANT WAS LEAKING FROM THE ENGINE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO ROTOLO CHEVROLET (16666 S HIGHLAND AVE, FONTANA, CA 92336, (909) 333-6924), BUT NO ASSISTANCE WAS PROVIDED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 35,312.","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"IMPALA","manufacturer":"General Motors, LLC"}]},{"odiNumber":11115473,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/04/2018","dateComplaintFiled":"08/02/2018","vin":"1G1145S30HU","components":"AIR BAGS","summary":"GOOD MORNING,    I'M UNSURE OF HOW OFTEN THIS IS HAPPENING, BUT I BELIEVE IT COULD BE A SAFETY ISSUE, ESPECIALLY WITH THE RECENT TAKATA AIR BAG ISSUES.  I HAD (BUT HAVE SINCE SOLD) A 2017 CHEVROLET IMPALA THAT MY HUSBAND WAS DRIVING ON JULY 4, 2018 WHEN A WARNING LIGHT AND SOUND ON THE DASHBOARD INDICATED THERE WAS AN ISSUE WITH THE AIR BAG SYSTEM.  WE ALSO RECEIVED AN EMAIL FROM ONSTAR THAT DAY INDICATING WE SHOULD TAKE THE VEHICLE INTO THE DEALER BY THE NEXT DAY.  WE TOOK THE VEHICLE TO WATSON CHEVROLET IN TUCSON THAT AFTERNOON.  THE VEHICLE WAS DIAGNOSED AS HAVING A FAULTY AIRBAG SENSOR WITH AN ESTIMATED COST OF APPROXIMATELY $1100.00 WHICH WE WOULD HAVE TO PAY SINCE OUR VEHICLE HAD OVER 36,000 MILES ON IT.  I WORK AT A FORD DEALERSHIP AND WAS TOLD BY OUR SERVICE MANAGER THAT THIS SORT OF ISSUE IS COVERED BY FORD MOTOR CORP. UNDER THEIR POWERTRAIN WARRANTY.  I DON'T KNOW THE REASON FOR THIS, BUT I WOULD GUESS IT'S BECAUSE FORD FEELS IT WOULD BE A SAFETY ISSUE IF REPAIRS WEREN'T MADE BY A CUSTOMER DUE TO COST.  WE ARE FORTUNATE ENOUGH TO HAVE BEEN ABLE TO PAY FOR THE REPAIRS, BUT I WONDER HOW MANY VEHICLES ARE ON THE ROAD THAT HAVE HAD THIS ISSUE BUT HAVE GONE UNREPAIRED DUE TO COST.  I ALSO WONDER IF THERE HAVE BEEN ENOUGH ISSUES WITH THE SENSORS TO WARRANT A RECALL.    THANK YOU VERY MUCH FOR YOUR TIME.","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"IMPALA","manufacturer":"General Motors, LLC"}]},{"odiNumber":11114162,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2018","dateComplaintFiled":"07/27/2018","vin":"1G1105S33HU","components":"AIR BAGS","summary":"AIRBAG WILL NOT STAY ON IF SOMEONE IS IN THE FRONT PASSENGER SEAT. ALARM ON DASH GOES OFF AND ON","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"IMPALA","manufacturer":"General Motors, LLC"}]},{"odiNumber":11113171,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/22/2018","dateComplaintFiled":"07/23/2018","vin":"2G11Z5SA3H9","components":"SEAT BELTS","summary":"THE BOTH REAR SEAT CROSSBODY SEATBELTS CLINK THE WAY ROLLER COASTERS DO WHEN GOING UP AN INCLINE AND JUST GET STUCK AND BEGING TO TIGHTEN. THE ONLY WAY TO LOOSEN THE BELT IS TO TAKE IT COMPLETELY OFF AND LET IT WIND UP ALL THE WAY BEFORE FASTENING IT AGAIN. THIS HAPPENS REGARDLESS THE CAR IS ON OR OFF, MOVING OR STOPPED, HIGHWAY AND CITY DRIVING. THIS HAS BEEN HAPPENING FOR THE PAST COUPLE MONTHS.","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"IMPALA","manufacturer":"General Motors, LLC"}]},{"odiNumber":11111439,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/21/2018","dateComplaintFiled":"07/15/2018","vin":"2G1105S32H9","components":"ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM","summary":"VEHICLE WAS CONDO PARKING AREA IN SPI TEXAS AND LOWELL,IN.  MICE CHEWED FUEL IJECTION HARNESS (DISABLING(3 CYL) ON FEB.10,2018 AND AGAIN 10 DAYS LATER  HARNESS ( 4CYL) AND FOAM INTAKE MANIFOLD. ALL SOYBEAN BASED WIRES AND FOAM.  BOTH REPAIRED AT GILLMAN CHEVY IN HARLIGEN ,TX. THEN ON 6/21/2018 THERE WAS AN EXTREME SAFETY EVENT WITH RODENT DAMAGE TO SOY BASED FUEL LINE ELBOW ON TOP OF FUEL TANK THAT PUMPED OUT 8 GALLONS OF GAS ON TOP OF HOT EXHAUST SYSTEM WITH THE POTENTIAL OF FIRE IN REAR OF CAR IN 10 MILES OF TRAVEL FROM HEBRON,IN TO LOWELL,IN. THE FUEL PUMP SHUTOFF FOR RUN AWAY FUEL PUMP NEVER DEPLOYED THUS CREATING EXTREME HAZARD THAT WAS UNDECTABLE INSIDE VEHICLE.THE FUEL LINE WAS REPAIRED BY SMITH CHEVY IN LOWELL, IN ON 6/21/2018.  THE REPAIR BILLS WERE $731.50, $592.10 AND $507.17 RESPECTIVELY FOR A TOTAL OF $1830.72.  CHEVY CLAIMS SOY BASED PARTS NOT DESIGN FLAW AND REFUSES WARRANTY CLAIMS AND SAFETY LIABILITY.. ALL MANUFACTURES HAVE SIMILAR SOY BASED DESIGN FLAWS AND REFUSE CLAIMS. PROBLEM NEEDS TO BE  ADDRESSED  AND SOLVED.","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"IMPALA","manufacturer":"General Motors, LLC"}]},{"odiNumber":11110694,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/10/2018","dateComplaintFiled":"07/11/2018","vin":"2G1105S39H9","components":"STEERING","summary":"STEERING WHEEL COLUMN RUBBING WHEN TURNING. WHEN TURNING TO THE RIGHT SOMETHING BROKE HEARD LOUD NOISE NOW WHEN YOU TURN WHEEL BACK AND FOURTH HEAR A LOAD NOISE SOUNDS LIKE A ROD HITTING SOMETHING HAD TO BE TOWED TO CHEVY DEALER IN MURFREESBORO TN.","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"IMPALA","manufacturer":"General Motors, LLC"}]},{"odiNumber":11092814,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/04/2018","dateComplaintFiled":"05/10/2018","vin":"","components":"AIR BAGS","summary":"AIRBAG LIGHT COMES ON FOR NO REASON","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"IMPALA","manufacturer":"General Motors, LLC"}]},{"odiNumber":11054048,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2017","dateComplaintFiled":"12/11/2017","vin":"2G1105S30H9","components":"EXTERIOR LIGHTING","summary":"HEADLIGHTS DO NOT LIGHT UP THE ROAD ON RIGHT SIDE, CANNOT SEE ROAD, CURBS OR PEDESTRIANS WHEN TURNING.  PROJECTION SYSTEM, DEALER SAYS NOTHING WRONG, VERY DANGEROUS AT NIGHT ESPECIALLY IN THE RAIN. THEY NEED TO FIX PROJECTION SYSTEM TO COVER RIGHT SIDE OF VEHICLE. MANY COMPLAINTS ON THE WEB REGARDING THIS ISSUE.","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"IMPALA","manufacturer":"General Motors, LLC"}]},{"odiNumber":11047196,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/09/2017","dateComplaintFiled":"11/18/2017","vin":"","components":"SEATS","summary":"RENTED A 2017 CHEVY IMPALA FOR A 10 DAY 3000 MILE ROAD TRIP.I DID THE DRIVING AND MY WIFE, 5' 1\", SPENT THE TRIP IN THE PASSENGER SEAT. DUE TO THE EXTREME FORWARD POSITION OF THE HEADREST AND LACK OF HEADREST ADJUSTMENT SHE WAS MISERABLE THE WHOLE TRIP. I HAD BEEN PLANING ON BUYING THAT EXACT CAR, NOT NOW. I'LL BUY A USED CAR WITH HEADRESTS THAT MAKE SENSE, THE ONES ON THE NEW CARS DON'T.","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"IMPALA","manufacturer":"General Motors, LLC"}]},{"odiNumber":11000667,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/20/2017","dateComplaintFiled":"06/22/2017","vin":"2G1145S31H9","components":"UNKNOWN OR OTHER","summary":"SUN ROOF EXPLODED WHILE DRIVING NORTHBOUND AT HIGHWAY SPEED (70 MPH) ON INTERSTATE 84 ENROUTE TO BUTTE, MT. IN RURAL IDAHO; 1766 MILES ON NEW 2017 IMPALA PREMIERE VEHICLE AT APPROXIMATE 3:45 PM MDT. NO OTHER CARS AROUND, NO WHERE NEAR OVERPASS, SOUNDED LIKE GUNSHOT IN CAR. OUTSIDE AIR TEMP AROUND 75 DEGREES. NO EVIDENCE OF ANY ROCKS OR PROJECTILES. SOME GLASS CHARDS FOUND ON TRUNK.  INTERNAL CLOTH COVER WAS CLOSED OR GLASS COULD HAVE SERIOUSLY INJURED DRIVER AND PASSENGER. GLASS CHARDS WERE CAPTURED AND RETAINED BY CLOTH COVER BUT FINE PIECES CAME THROUGH FINE MESH HOLES.  TOOK VEHICLE TO LOCAL CHEVROLET DEALER (BUTTE GM) AND WAS ADVISED THIS WAS NOT A WARRANTY ITEM AS NO SUCH OCCURANCES HAVE BEEN REPORTED TO DATE. HAVE CONTACTED GM CUSTOMER SERVICE AND AM AWAITING DISPOSITION.","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"IMPALA","manufacturer":"General Motors, LLC"}]},{"odiNumber":10979554,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/10/2017","dateComplaintFiled":"06/07/2017","vin":"2G1125S32E9","components":"AIR BAGS","summary":"2017. CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO A MALFUNCTION WITH PASSENGER SIDE AIRBAG. *LD    THE CONSUMER STATED HIS WIFE IS 4'11 AND WEIGHS 88 POUNDS. SHE USES A CUSHION TO MAINTAIN FRONT AND SIDE VISION WHILE SEATED IN THE FRONT PASSENGER SEAT. BECAUSE OF THIS, THE AIR BAG DOES NOT DETECT HER IN THE SEAT.  THE DEALER ADVISED THERE IS NO MODIFICATION POSSIBLE. *JS","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"IMPALA","manufacturer":"General Motors, LLC"}]},{"odiNumber":10991338,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/23/2017","dateComplaintFiled":"05/24/2017","vin":"1G1105S31HU","components":"STEERING","summary":"LOSE A STEERING   NO STEERING ASSISTANCE  MILEAGE 400KM  USING A GM GDS   DTC-C056D-ELECTRONIC CONTROL UNIT INTERNAL MALFUNCTION/ DLC PIN 6-14,SYMPTOM BYTE 39","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"IMPALA","manufacturer":"General Motors, LLC"}]},{"odiNumber":10981015,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/29/2017","dateComplaintFiled":"04/27/2017","vin":"1G1145S34HU","components":"EXTERIOR LIGHTING","summary":"TL* THE CONTACT OWNS A 2017 CHEVROLET IMPALA. WHILE DRIVING 20 MPH AT NIGHT, THE HEADLIGHTS FAILED TO ILLUMINATE AT A DISTANCE. THE FAILURE MADE IT IMPOSSIBLE TO SEE MORE THAN FIVE FEET IN FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED AND REPAIRED. THE HEADLIGHTS WERE ADJUSTED HIGHER; HOWEVER, THE LIGHTS STILL FAILED TO ILLUMINATE AT A DISTANCE IN FRONT OF THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 1,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"IMPALA","manufacturer":"General Motors, LLC"}]},{"odiNumber":10979379,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/22/2016","dateComplaintFiled":"04/19/2017","vin":"","components":"EXTERIOR LIGHTING","summary":"BAD LIGHTING.","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"IMPALA","manufacturer":"General Motors, LLC"}]},{"odiNumber":10956971,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/25/2017","dateComplaintFiled":"02/25/2017","vin":"1G1145S33HU","components":"POWER TRAIN","summary":"IN MOTION:  UNKNOWN:  WHILE DRIVING ON AN INTERSTATE, SPEED 74 SET BY CRUISE CONTROL, THE CAR JERKED LIKE IT WAS GOING INTO PASSING MODE AND MADE A HORRIFIC SOUND. THE INTERSTATE WE WERE ON IN MISSISSIPPI WAS ON A FLAT ROAD. MY HUSBAND AND I THOUGHT THE REAR END HAD COME OUT OR IT WAS ABOUT TO BLOW UP.","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"IMPALA","manufacturer":"General Motors, LLC"}]},{"odiNumber":10954226,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/04/2017","dateComplaintFiled":"02/13/2017","vin":"2G1105S39H9","components":"EXTERIOR LIGHTING","summary":"HEADLIGHTS SHINE ONLY HALFWAY UP THE WINDSHIELD AND COVER ONLY A FEW CAR LENGTHS AHEAD. NO VISIBI.ITY AT ALL TO THE SIDES. CANNOT SEE WHEN MAKING TURNS. VEHICLE WAS MOVING ON RURAL ROADS AND STATE HIGHWAY.","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"IMPALA","manufacturer":"General Motors, LLC"}]},{"odiNumber":10944263,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/11/2017","dateComplaintFiled":"01/11/2017","vin":"2G1105S38H9","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING,VISIBILITY/WIPER","summary":"POOR FRONT LOW BEAM HEADLIGHTS LIGHT UP THE ROAD ONLY SHOWING THE BOTTOM 40% OF THE WINDSHIELD AND POOR LIGHTING TO THE SIDE OF THE ROAD.THE TOP 60% OF THE WINDSHIELD AS YOU LOOK FORWARD IS DARK  THE HEADLIGHTS ONLY SHOW 3 POSSIBLE 4 CAR LENGTHS IN FRONT OF THE CAR.  AT 60 MPH YOU SHOULD BE ABLE TO SEE FARTHER THAN OVER 6 CAR LENGTHS AHEAD ON LOW BEAMS NOT 3 AND NOT OVER 1/2 YOUR VISIBILITY IN THE DARK VERY UNSAFE.","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"IMPALA","manufacturer":"General Motors, LLC"}]},{"odiNumber":10938693,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"12/26/2016","dateComplaintFiled":"12/30/2016","vin":"1G1105S35HU","components":"WHEELS","summary":"RENTED AN ALAMO RENTAL CAR AT THE DFW AIRPORT ON 12/23/16. . LEFT REAR WHEEL CAME OFF VEHICLE WHILE DRIVING STRAIGHT AT HIGHWAY SPEED ON TEXAS HWY 36 CAUSING THE CAR TO LOOSE CONTROL AND SPIN OFF THE ROAD.  *TR","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"IMPALA","manufacturer":"General Motors, LLC"}]},{"odiNumber":10938836,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/26/2016","dateComplaintFiled":"12/30/2016","vin":"1G1105S35HU","components":"WHEELS","summary":"TL* THE CONTACT RENTED A 2017 CHEVROLET IMPALA. THE CONTACT STATED THAT THE REAR DRIVER SIDE WHEEL DETACHED WHILE DRIVING 50 MPH  THE VEHICLE WAS LEFT AT THE SIDE OF THE ROAD NEAR A FARM. THE CONTACT CALLED ALAMO RENTAL CAR TO PICK UP THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 8,000.   UPDATED 02/21/17*LJ","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"IMPALA","manufacturer":"General Motors, LLC"}]},{"odiNumber":10907244,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/16/2016","dateComplaintFiled":"09/16/2016","vin":"1G1145S31HU","components":"UNKNOWN OR OTHER","summary":"CLOSED THE DRIVER DOOR ON CAR, HEARD A WHAT SOUNDED LIKE AN EXPLOSION FROM OVER HEAD. DISCOVERED THAT REAR SUNROOF PANEL HAD EXPLODED, GLASS PIECES HAD FALLEN ONTO SLIDING VISOR PANEL.  HAD BEEN SITTING STATIONARY IN THE SUN.  I TOOK IT TO THE DEALER. WITHOUT QUESTION THEY SAID IT WAS A WARRANTY ITEM (CAR 2 MONTHS OLD). WAS TOLD BY DEALERSHIP PERSONNEL THAT THIS WAS THE SECOND EXPLODED PANEL THEY HAVE SEEN THIS WEEK ON A GM VEHICLE. WHILE DRIVING TO THE DEALERSHIP, GLASS SHARDS FLEW OFF THE ROOF SCRATCHING THE REAR DECK PAINTED SURFACE.","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"IMPALA","manufacturer":"General Motors, LLC"}]}]}