{"count":635,"message":"Results returned successfully","results":[{"odiNumber":11745788,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/19/2026","dateComplaintFiled":"06/22/2026","vin":"2C4RC1BG9ER","components":"AIR BAGS","summary":"Driving home from work, went over train tracks and heard a pop from the passenger air bag. It did not deploy all the way, just came open. I looked online for a recall and although its very common, there wasn't one. It's a plastic peice that let go and it needs complete replacement.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11745130,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/23/2025","dateComplaintFiled":"06/18/2026","vin":"2C4RC1BGXER","components":"SEATS","summary":"In August 2025, the front passenger Active Head Restraint (AHR) experienced a sudden mechanical failure and deployed unexpectedly. I immediately contacted my local Chrysler dealership, where a replacement headrest was ordered. The part was placed on an indefinite backorder with no estimated time of arrival (ETA). After several months of receiving no communication, I followed up with the dealer and was given an ETA of May 2, 2026. When that date passed with no word or resolution, I returned to the dealership on June 18, 2026, only to be informed that the parts delivery date had been pushed back yet again to July 3, 2026.  In an attempt to make the seat usable, I initially attempted to secure the broken mechanism with heavy-duty zip ties, but the internal spring tension was too strong for them to hold. I was forced to use a ratchet strap to compress it; however, over time, the strap slips under the constant pressure and must be repeatedly retightened.  Because Chrysler has failed to provide a critical replacement safety component for nearly a year, I am trapped in a double-sided safety hazard. If I leave the headrest exploded, the seat is physically unusable. Because I am forced to temporarily bind the headrest flat just to utilize the seat, the front passenger now has zero whiplash protection in a rear-end collision. Furthermore, this unstable, makeshift binding poses a continuous, unvetted impact and projectile risk to the middle-row passenger sitting directly behind it. By failing to maintain a reasonable parts supply for a known defect, Chrysler is forcing me to drive a vehicle with a structurally compromised safety system.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11741132,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"05/31/2026","dateComplaintFiled":"05/31/2026","vin":"2C4RC1CG6ER","components":"SEATS","summary":"While parked, the headrest on the driver side exploded causing my head to be forced forward abruptly and painfully. There was no warning before this happened. Had I been driving, I may have crashed and caused injury to myself and others.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11730074,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/04/2025","dateComplaintFiled":"04/08/2026","vin":null,"components":"POWER TRAIN,ELECTRICAL SYSTEM","summary":"2014 Chrysler Town & Country experienced active diagnostic trouble code P2764 \u2014 Torque Converter Clutch Pressure Control Circuit Low. Vehicle was non-driveable. Authorized Chrysler dealership technician documented that voltage from TIPM to Valve Body was shorted to ground \u2014 confirming a wiring harness electrical defect. The dealership replaced the Valve Body three separate times without resolving the defect. The wiring harness was never permanently repaired despite being identified as the root cause. Manufacturer issued written admission that no repair could ensure resolution after 210 days out of service. The electrical short in the wiring harness affecting the transmission control circuit represents a safety defect that rendered the vehicle inoperable and uncontrollable during acceleration.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11718414,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/13/2026","dateComplaintFiled":"02/17/2026","vin":"2C4RC1BG5ER","components":"SEATS","summary":"The contact owns a 2014 Chrysler Town and Country. The contact stated that after starting the vehicle, the driver reached the back seat area, and the front driver's seat headrest erroneously exploded. During the incident, the driver sustained a mild concussion. No medical treatment was required. The cause of the failure was not determined. The local dealer was notified of the failure, but no assistance was offered. The manufacturer was not notified of the failure. The failure mileage was 188,000.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11711822,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/15/2019","dateComplaintFiled":"01/19/2026","vin":"2C4RC1BG8ER","components":"AIR BAGS","summary":"2014 Chrysler Town & Country \u2013 VIN [XXX]   Both front active head restraints (driver and passenger) have self-deployed without any crash or impact, on two separate occasions about 3\u20134 years apart. The first occurred around 2019. Each time we were driving normally with occupants seated. We heard a sudden \u201cpop\u201d and the head restraint opened, exposing the internal mechanism. No one was struck or injured, but the unexpected deployment was distracting and occurred close to an occupant.  After each event, the head restraint could not be reset or closed and remains deployed. The vehicle now has an airbag/SRS warning light that stays on, suggesting the restraint system may not function properly in a crash.  There were no warning lights or symptoms before deployment. The deployed head restraints are still installed and available for inspection. A Chrysler dealer previously acknowledged the issue and ordered a replacement head restraint, but the repair was not completed due to relocation during the COVID period. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11701442,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":true,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"11/02/2025","dateComplaintFiled":"11/25/2025","vin":"2C4RC1BG8ER","components":"ELECTRICAL SYSTEM","summary":"The contact owns a 2014 Chrysler Town and Country. The contact stated that while driving at approximately 35 MPH, the charging port located between the 2nd and 3rd row seating on the driver\u2019s side caught on fire. No warning light was illuminated before the failure. The contact pulled off a busy roadway and pulled into a parking lot, all while her 3-year-old son was seated in the 2nd row rear driver's side seat and was being surrounded by smoke. The contact stated that it took approximately 10 minutes to pull over and safely exit the vehicle to remove her son from the vehicle. The contact's son received medical attention for smoke inhalation. The Police and local Fire Department arrived on the scene and extinguished the fire. A Fire report was filed however, the Fire report number was not provided. The origin of the fire was the 110-Volt charging port due to an electrical failure. The contact stated that the child seat was also damaged and needed to be replaced due to the plastic being burned. The vehicle was towed to the residence, where it remained for several weeks. However, the vehicle was later towed back to the local independent dealer where the vehicle was purchased and remained at the dealer for further investigation. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 136,000.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11700223,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/18/2025","dateComplaintFiled":"11/18/2025","vin":"2C4RC1BG7ER","components":"AIR BAGS","summary":"We were getting in to the vehicle, the vehicle was parked, and when we were getting in, the side aire bag exploded, hitting my daughter on the face, the car never was in a accident, it wasn\u2019t hit by nothing, the car wasn\u2019t moving, when they exploded, smoke was coming from there","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11691451,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2025","dateComplaintFiled":"10/05/2025","vin":"2C4RC1CG4ER","components":"ELECTRICAL SYSTEM,BACK OVER PREVENTION","summary":"Back-Up camera/alert system fails frequently.  Yes, I can make it available for inspection. Safety concern is obvious Problem has not been reproduced or confirmed No inspection has been performed No prior warning.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11690943,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2025","dateComplaintFiled":"10/02/2025","vin":"2C4RC1BG9ER","components":"SEATS","summary":"The contact owns a 2014 Chrysler Town and Country.  The contact stated that while driving at an undisclosed speed, the driver's seat headrest exploded.  No warning lights were illuminated. The dealer was made aware of the failure. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 165,000.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11690505,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/14/2024","dateComplaintFiled":"09/30/2025","vin":"2C4RC1BG1ER","components":"LATCHES/LOCKS/LINKAGES","summary":"The contact owns a 2014 Chrysler Town and Country. The contact stated that while driving at an undisclosed speed, the driver's side sliding door failed to function as intended. The contact stated that the alarm activated, and the sliding door seemed as if it would open independently. The contact stated that the failure was persistent and occurred more often during the warmer weather. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure but provided no assistance. The contact was informed that the repair was not covered under the recall. The failure mileage was approximately 89,500.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11682226,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/16/2025","dateComplaintFiled":"08/21/2025","vin":"2C4RC1CG4ER","components":"ELECTRICAL SYSTEM,AIR BAGS,UNKNOWN OR OTHER","summary":"Left Rear sliding door shut door stuck in locked position and will not unlock manually or by powering. Air bag light stays on.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11681816,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/20/2023","dateComplaintFiled":"08/20/2025","vin":"2C4RC1BG6ER","components":"SEATS","summary":"The contact owns a 2014 Chrysler Town and Country. The contact stated that while the vehicle was idling, the contact's wife sat down in the front passenger\u2019s seat, and several minutes later, the front passenger's seat headrest deployed. The headrest struck the contact's wife on the back of the head; however, no injuries were sustained. No warning lights were illuminated. The vehicle was taken to the dealer to be diagnosed, and it was determined that an unknown plastic piece had detached from the head restraint. The vehicle remained at the dealer pending the repair. The contact stated that two years previously, while driving at an undisclosed speed, the front driver's side head restraint deployed unintendedly. The headrest struck the contact on the back of the head; however, no injuries were sustained. The vehicle was taken to the dealer, and the headrest was replaced. The manufacturer was made aware of the failure and informed the contact that the warranty on the headrest had expired in September 2023. The approximate failure mileage was approximately 90,000.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11676100,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/20/2025","dateComplaintFiled":"07/25/2025","vin":"2C4RC1GG8ER","components":"ELECTRICAL SYSTEM,AIR BAGS,ENGINE","summary":"Vehicle engine exploded in the middle of the night. Car would remote start on its own as I would lock the doors and walk away prior to the incident.  Also the airbag light would come off and on. Notice the day of the incident that the dimmer would disappear and reappear. Very strange I thought. The house could've burned down while we were sleeping. If it wasn't for our neighbors and the quick response of those firefighters it could've possibly burned the house down while we were in there sleeping. The van was picked up by the insurance company two days ago. Not sure what happened as far as it being inspected yet. They have given me the silent treatment. Went to a Chrysler dealership, not where I bought it. This van has had one recall done in 2015. Rear quarter vent window switch.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11676104,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/24/2025","dateComplaintFiled":"07/25/2025","vin":"2C4RC1BG6ER","components":"AIR BAGS","summary":"The driver's side active restraint headrest deployed unexpectedly while parked. The vehicle has never been in an accident. Upon inspection, I can see where there are plastic retaining holes that that had a metal retaining pin in it cracked. The metal pin was still in its clip. The vehicle is drivable and available for inspection.  The vehicle was parked and unoccupied when the head restraint went off. No injuries were incurred. However in order to drive the vehicle now, the seat back must be adjusted back making the driving position awkward.  Neither the vehicle nor the component has been inspected by anyone at this time.  There were no warning lamps or messages presented prior to the issue. I did recently notice that the back plastic cover on the headrest was askew and figured it had been bumped loose by a rear rider at some time. However, it now seems that this was showing the weakening and deformation of the plastic retaining parts that were holding the metal pin.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11674093,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/16/2025","dateComplaintFiled":"07/16/2025","vin":"2C4RC1CG9ER","components":"AIR BAGS,SEATS","summary":"I was adjusting the headrest and the active headrest Broke Free and released. No excessive pressure just a standard adjustment.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11671131,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/03/2025","dateComplaintFiled":"07/03/2025","vin":"2C4RC1BG4ER","components":"ELECTRICAL SYSTEM","summary":"The contact's partner owns a 2014 Chrysler Town and Country. The contact stated while his partner was driving at an undisclosed speed, the driver noticed smoke coming from the rear driver's side sliding door interior and a strong burning electrical wiring odor. The driver pulled over to the side of the road and exited the vehicle. The contact met the driver and noticed that there was a significant amount of smoke coming from the sliding door with but there was no visible flames. The contact used a fire extinguisher and extinguished the burning and smoke; however, the failure recurred after driving and parking the vehicle at the residence. The contact used a fire extinguisher to extinguish the burning and smoke. The contact the contacted the fire department who completely extinguished the burning. The contact related the failure to NHTSA Campaign Number: 14V234000 (Electrical System); however, the VIN was not included. The local dealer and other unknown dealers were contacted and informed the contact that the earliest availability to inspect the vehicle was in two weeks and half. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and informed the contact that a field investigator would be sent to inspect the vehicle. The failure mileage was approximately 187,000.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11668520,"manufacturer":"Chrysler (FCA US, LLC)","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"06/19/2025","dateComplaintFiled":"06/23/2025","vin":"2C4RC1GG6ER","components":"AIR BAGS,SEAT BELTS","summary":"The contact owns a 2014 Chrysler Town and Country. The contact stated that while driving at 45 MPH, she crashed into the rear of a stopped Tesla, which crashed into another unknown vehicle. The floor air bag deployed and struck her knees. The driver's side air bag deployed. The passenger-side airbag deployed backward and struck the front windshield. No warning lights illuminated.  The driver's side seat belt fractured. The passenger side seat belt was locked in its original position.  The contact was able to continue to drive. A police report was filed.  There were no reported fires. The contact sustained bruises to her chest and knees, but medical attention was not provided. The local dealer was not contacted, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 84,135.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11656044,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/19/2025","dateComplaintFiled":"04/22/2025","vin":"2C4RC1HG3ER","components":"POWER TRAIN","summary":"The transmission failed. There were no lights on on the dash, vehicle started making a whining noise and within 12 hrs of the onset the transmission started to fail. The van would lose the ability to accelerate and put my family and other in danger because it happened on the highway and our vehicle was stopped in traffic. The check engine light did not come on until a few hours AFTER the transmission failed, but there were no light indicators prior to this happening. The transmission has been replaced after the damaged transmission was inspected by our mechanic and he stated that with less than 100k miles on the vehicle, based on the amount of metal and debris in the transmission pan, there must have been an issue with it during manufacturing. The original transmission will be returned shortly for a core refund, so will not be available for additional inspection after that. The van was test driven by our mechanic and the issue was replicated while he was driving, ie, it would not accelerate after about 5 minutes of driving.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11654981,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/15/2025","dateComplaintFiled":"04/16/2025","vin":"2C4RC1CG6ER","components":"AIR BAGS","summary":"Wife was driving down the road and side airbags deployed without cause.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11648921,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/05/2025","dateComplaintFiled":"03/18/2025","vin":"2C4RC1BG4ER","components":"AIR BAGS","summary":"I was driving in normal conditions and as i went over railroad tracks,  which were not overly bumpy,  the driverside headrest hit me in the back of my head while driving. It appereared to be popped out. Took it to our mechanic and the plastic that holds the retainer pin is broken, which caused  the headrest to spring forward.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11644273,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/22/2025","dateComplaintFiled":"02/22/2025","vin":"2C4RC1BG8ER","components":"SUSPENSION,ENGINE","summary":"Having to have a new oil cooling housing replaced at 94,102 miles. Also had to change out front struts around 87,000 miles","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11641234,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/15/2024","dateComplaintFiled":"02/06/2025","vin":"2C4RC1BG1ER","components":"UNKNOWN OR OTHER","summary":"The passenger sliding door won't open","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11635727,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/01/2024","dateComplaintFiled":"01/13/2025","vin":"2C4RC1BG8ER","components":"ENGINE","summary":"Failure of engine oil filter housing - engine leaking oil If the engine fails, the vehicle could stop in traffic thereby putting the driver and passengers  at risk of injury from other traffic. Independent repair service fixed and stated they average 1 a week.  The place that diagnosed the problem said they do quite a few repairs on this engine monthly. Nothing reported but this seems to be a common problem with this engine.  Large oil drip  only indication of problem.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11634965,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/18/1959","dateComplaintFiled":"01/08/2025","vin":"2C4RC1BG2ER","components":"SEATS","summary":"The active headrest on the driver's seat malfunctioned and deployed while the car was parked in my driveway.  I have seen reports where there has happened while driving and has caused concussions.  The local Chrysler dealer is in the processes of fixing the failure.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11631469,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/07/2024","dateComplaintFiled":"12/18/2024","vin":"2C4RC1CG3ER","components":"POWER TRAIN","summary":"Vehicle was built in April 2014 and now has a transmission pump failure. Vehicles built between January and April 2014 were recalled. Subsequently 2015 through 2016 Vehicles were recalled for the same reasons.The Vehicle exhibit the exact symptoms as the recalled Vehicles. I also have obd data if needed for evidence.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11630467,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/28/2024","dateComplaintFiled":"12/12/2024","vin":"2C4RC1BG1ER","components":"UNKNOWN OR OTHER","summary":"La agencia menciona que es un detalle de f\u00e1brica","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"},{"type":"Vehicle","productYear":"9999","productMake":"TBD","productModel":"TBD","manufacturer":"ODI Demo Co"}]},{"odiNumber":11628085,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/30/2024","dateComplaintFiled":"11/30/2024","vin":"2C4RC1BG4ER","components":"SEATS,UNKNOWN OR OTHER","summary":"2014 Chrysler Town and Country: While in motion, headrest and back of seat sounded like they \"exploded\". Headrest had broken and snapped forward thrusting head downward towards steering wheel. Back of seat lunged forward at the same time.   Now air bag light is on in vehicle.  This caused headache, neck pain, back pain, and pain sensitivity to hearing.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11627976,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/08/2024","dateComplaintFiled":"11/29/2024","vin":"2C4RC1CGXER","components":"STEERING,ELECTRICAL SYSTEM,AIR BAGS","summary":"The steering wheel controls stopped working. Had a mechanic look at it and said it was the clock spring contacts were compromised.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11625830,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/28/2024","dateComplaintFiled":"11/18/2024","vin":"2C4RC1BG6ER","components":"ENGINE","summary":"Left Cylinder failure /misfire on 2014 Town and Country.  Most likely 2013 Engine. ) Bought minivan brand new  in April 2014.  Have had several Chrysler minivans never had issues.  Mechanic say this minivan complete failure, too expensive to fix.  Impacted Transmission and it is bad too now.  No recalls on this and should be.   Such a great van and was disappointed I did not get more years and miles out of it.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11625123,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2024","dateComplaintFiled":"11/14/2024","vin":"2C4RC1BG6ER","components":"ENGINE","summary":"The cylinder 4 misfires. A leak down test was done by a mechanic and it failed. The entire cylinder head will have to be replaced.  There are loads of people with this issue,  and I know there was a recall at one point for certain years but the year 2014 was not included, neither was cylinder 4.  There were warning signs such as shaking in the car when coming to a stop.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11620843,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/04/2024","dateComplaintFiled":"10/20/2024","vin":"2C4RC1CG3ER","components":"ENGINE","summary":"cylinder 2 codes out. Check engine light on. The check engine light, came on 2 weeks ago and has not gone out. Van shakes a little bit, when in low RPM and sitting at lights. It has been confirmed by independent mechanic.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11619826,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2024","dateComplaintFiled":"10/15/2024","vin":"2C4RC1BG7ER","components":"TIRES","summary":"The contact owns a 2014 Chrysler Town and Country. The contact stated that while driving at unknown speeds, the TPMS indicator light was turning on and off. The contact stated that the failure was related to NHTSA Campaign Number:\u00a014V632000 (Tires). The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was contacted and opened a case. The manufacturer referred the contact to the NHTSA hotline. The failure mileage was approximately 128,000.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11619477,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"10/12/2024","dateComplaintFiled":"10/12/2024","vin":"2C4RC1BG5ER","components":"UNKNOWN OR OTHER","summary":"Headrest on driver side exploded on 10/12/2024.  I was reclining in the seat when it happened.  Forced my head forward.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11619241,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2014","dateComplaintFiled":"10/11/2024","vin":"2C4RC1BG5ER","components":"SEATS","summary":"Seat release for the middle right seat does not work when the seat release lever is pushed up. Failed more than 3 years ago. Prior owner did not disclose the problem.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11614085,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2023","dateComplaintFiled":"09/11/2024","vin":"2C4RC1BG0ER","components":"ELECTRICAL SYSTEM","summary":"Items of concern range from a sliding door that will intermittently refuse to respond to the key fob command, or it will randomly close on passengers. Additionally, the rear hatch unexpectantly closes on members of my family as they remove groceries. Lately, the time display and rear camera have ceased to function. At times, the dash screen lights up with a gray display that illuminates the cab and makes night-driving very difficult. When this happens, I cannot get it to go dark.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11609573,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/12/2024","dateComplaintFiled":"08/19/2024","vin":"2C4RC1BG7ER","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE","summary":"No check engine warning, unpredictable no start, no crank. Physical well being of grandchild, others and self at risk due to high temperatures. This also puts stress on mental well being, how to fix, can I fix, the cost and constant worry of being stranded. Have not confirmed with dealer. Did have a shop review. Battery, alternator good, starter is new.  Issue is sporadic and hard to duplicate, but happening daily. Research on internet shows this is common occurrence without a definitive solution. Who has to have a breakdown, not just mechanically speaking to find a solutuon?","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11608471,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/12/2024","dateComplaintFiled":"08/14/2024","vin":"2C4RC1BG3ER","components":"UNKNOWN OR OTHER","summary":"I was driving down the road and when rpms were between 1 and 2 and I applied brakes my van stalled out at the lights. My battery is new so I know it's not that. There is a large number of people that are saying there is a safety concern. I am scared to drive it in case it happens again. It was on a busy road in front of a mall.  [XXX] . Please look into the number of people reporting this same issue. Also when slowing down the vehicle starts to stall like its going to die. Then I had to put myself into park and restart the vehicle and it ran fine again. I was able to get home. I have a check engine light that is related to some kind of pressure system according to o reillys auto store scanner. The safety of mysef and my child and others behind and around me put me at risk and it looks like it is a serious problem that isn't easily diagnosed. I just spend 2000 on different repairs and I explained this issue. It wasn't fixed. On that thread they are saying it could be a ecg valve gone bad. If that's the case it should be a recall.  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11605935,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"07/06/2024","dateComplaintFiled":"08/01/2024","vin":"2C4RC1BG3ER","components":"AIR BAGS,SEATS","summary":"Drivers Headrest Airbag went off unexpectedly causing minor whiplash to myself, the driver and causing uncomfortable head placement and high repair costs.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11605952,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2015","dateComplaintFiled":"08/01/2024","vin":"2C4RC1BG3ER","components":"UNKNOWN OR OTHER","summary":"bought the car new in 2014. after approximately a year, the passenger rear sliding door began to close randomly after opening, on several occasions pinning the passenger who was entering or leaving the vehicle between the door and the frame. the car was under warranty so i had it \"repaired\" at the dealer. after several months, the same random closings began to occur but less frequently. Most recently, the same door could not be locked leaving the car open to burglary. The dealer says its the door latch that needs replacing and is charging me $1,600 to \"fix\" it. Are these doors being investigated by your agency?","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11602016,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/17/2024","dateComplaintFiled":"07/14/2024","vin":"2C4RC1BG2ER","components":"AIR BAGS","summary":"The front passenger headrest activated with no cause. It exploded out luckily no one was in the seat. It is a known problem with chrysler. When I contacted the company as for as the safety warranty goes, they said I missed it by two weeks. It exploded due to faulty equipment. It is literally a time bomb waiting to go off. The driver side has not gone off, but I am afraid it will deploy when driving down the road and hit me in the back of the head. I followed up with the manufacturer but never head anything back. I purchased part out of pocket to replace.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11600602,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/02/2023","dateComplaintFiled":"07/09/2024","vin":"2C4RC1BG3ER","components":"ENGINE","summary":"The contact owns a 2014 Chrysler Town and Country. The contact stated that while driving at approximately 40 MPH, and once while stopped at a red traffic light, the vehicle lost motive power and stalled. The vehicle was able to be restarted each time. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 74,000.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11598060,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/15/2024","dateComplaintFiled":"07/01/2024","vin":"2C4RC1BG0ER","components":"UNKNOWN OR OTHER","summary":"Dear evaporator coil going out. This is a very common issue on these vehicles and needs to be addressed.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11591179,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/17/2023","dateComplaintFiled":"05/28/2024","vin":"2C4RC1CG7ER","components":"POWER TRAIN,ENGINE","summary":"The oil cooler that is located under the intake manifold has a very bad issue and they crack and almost everyone of the engines like this I called about 9 diff shops and everyone of them told me it was a very common issue the one shop even keeps 5 in stock I already have changed this one but it causes them to leak oil down onto the exhaust and transmission and for some reason or another when ours started to leak badly the transmission acted up and we had to have that rebuilt so on top of the 250 dollar part it also cost almost 5k for a Transmission at same time I feel there needs to be something done about this as it a very bad common issue on all the engines like ours","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11590733,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/23/2024","dateComplaintFiled":"05/25/2024","vin":"2C4RC1BGXER","components":"STRUCTURE","summary":"Rear passenger door is stuck in the locked position and cannot be unlocked manually or with the fob.  This is dangerous if children in the rear seats would need to exit the vehicle.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11585142,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"04/24/2024","dateComplaintFiled":"04/25/2024","vin":"2C4RC1BG6ER","components":"SEATS","summary":"The passenger seat headrest deployed without warning. I slowly pulled out of a parking lot and proceeded down the road. I heard a loud bang and looked over at my daughter to ask what was that. She said ouch my head. I looked at her seat and saw the headrest deployed. I took it to the dealership and they said there wasn\u2019t anything they could do but it was equivalent to an airbag deploying. I called Chrysler and they say my van is out of warranty and they can\u2019t help. This is a known safety issue and yet no recalls have been made. I fear my drivers side headrest will do the same. Someone needs to fix this issue. My daughter has whiplash.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11584915,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/10/2024","dateComplaintFiled":"04/24/2024","vin":"2C4RC1BG7ER","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"The passenger sliding door locked is stuck locked and the door will not open.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11582721,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/07/2023","dateComplaintFiled":"04/12/2024","vin":"2C4RC1CG5ER","components":"UNKNOWN OR OTHER","summary":"The front head restrains deployed without any impact. One month apart from each other.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11578364,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/10/2022","dateComplaintFiled":"03/19/2024","vin":"2C4RC1BG7ER","components":"ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM","summary":"I was driving on I95 and the car completely shut down. The RPM went to 0. It started up again after about twenty minutes. I had the car repaired (throttle body replaced) and since that incident I have had this same thing happen four more times. The car seems to  \u201cresets\u201d itself. I have had the throttle body replaced twice, the ignition control switch twice, the relay harness and then the relay redone. The van only does this periodically. The dealership had my van for six weeks and \u201ccouldn\u2019t duplicate the problem \u201c. This usually happens when driving for over an hour and speeds over 65mph. Last week I was driving to work, eleven miles from home and it happened again. The van restarted after sitting about thirty minutes.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11577679,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/11/2024","dateComplaintFiled":"03/15/2024","vin":"2C4RC1BG4ER","components":"POWER TRAIN","summary":"Left head needs to be replaced at just over 100,000 miles...There is a recall for all 3.6L pentastar engines from 2011-2013 but I have seen hundreds of 2014's that have the exact same issue.  The recall needs to be expanded to include newer models as well.  I was just given a quote of $5,000 to replace the left head.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11575731,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/06/2023","dateComplaintFiled":"03/06/2024","vin":"2C4RC1GG6ER","components":"TIRES","summary":"The contact owns a 2014 Chrysler Town and Country. The contact stated that the TPMS warning light was illuminated and when the tires were rotated, the passenger\u2019s side rear sensors could not be located, failing to identify a low tire pressure failure. The dealer was contact and stated the failure was outside the warranty window and the recall. The contact referenced NHTSA Campaign Number: 14V632000 (Tires) as a possible solution to the failure however, the VIN was not included in the recall. The manufacturer was notified of the failure. The failure mileage was approximately 119,000.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11575792,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/06/2024","dateComplaintFiled":"03/06/2024","vin":"2C4RC1BG0ER","components":"ELECTRICAL SYSTEM","summary":"The rear power outlet caught fire while driving today 03/05/2024. Nothing was plugged in to the outlet.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11573500,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2023","dateComplaintFiled":"02/22/2024","vin":"2C4RC1BG3ER","components":"ELECTRICAL SYSTEM,STRUCTURE,UNKNOWN OR OTHER","summary":"When vehicle is exposed to consistent sunlight and heat during the spring/summer months, the driver's side power sliding door will not latch properly, causing the door to repeatedly try to latch itself shut. This occurs when opening/closing the door, and also while the vehicle is in motion. For example, if the door is shut properly, and the vehicle goes over a bump or something disrupts the ride, the door will think it is open, the warning light comes on the dashboard, the interior lights activate and the electric latch motor will repeatedly activate until the van thinks the door is closed. Even when parked, I have returned to the vehicle to find the door trying to close itself","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11572525,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/14/2023","dateComplaintFiled":"02/17/2024","vin":"2C4RC1BG2ER","components":"SEATS","summary":"While driving on the highway, the passenger side headrest deployed without any warning or accident causing it to. A plastic part that holds a metal bar in place seems to have broken. No one was injured at the time. This seems to be a common problem. Chrysler needs to fix this! Who knows when the driver side one will deploy on its own with no accident.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11571606,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/31/2024","dateComplaintFiled":"02/13/2024","vin":"2C4RC1HG7ER","components":"UNKNOWN OR OTHER","summary":"The contact owned a 2014 Chrysler Town and Country.\u00a0The contact stated that after starting the vehicle five minutes later, it caught fire. The contact's daughter opened the driver's side door and noticed flames emerging from the door panel. There were no reported injuries. The fire department was called to extinguish the fire. A police report was not filed. There was no air bag deployment. The contact stated that the siding of the house had melted due to the fire. The vehicle was towed to a salvaged yard. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The vehicle was deemed a total loss by the insurance company. The contact mentioned that the failure may be related to NHTSA Action Number: PE20012 (Electrical System). The manufacturer was not contacted. The failure mileage was approximately 86,000.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11569142,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/31/2024","dateComplaintFiled":"01/31/2024","vin":"2C4RC1BG1ER","components":"ENGINE","summary":"Transmission Oil Cooler Lines Leaking and Oil Filter Adapter Housing is Leaking.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11563120,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/28/2023","dateComplaintFiled":"01/02/2024","vin":"2C4RC1BG7ER","components":"SEATS","summary":"I am the original owner of a 2014 Chrysler Town & Country minivan.  In the Spring of 2023 I went out to go run and errand and when I got into my van I saw that the headrest on the passenger side front seat had opened up.  I tried to close it but it wouldn't move.  When I got home I started checking to see what the deal was with the headrest and found out that the headrest had deployed without there being any sort of accident and fortunately there was no one in the seat at the time.  Chrysler is not taking any responsibility for the problem.  Now I have a failed headrest that is supposed to prevent injuries to passengers that is inoperable.  And I have a questionable headrest on my driver's side seat that I don't know when it might decide to deploy one day when I am driving my vehicle.  This is totally unresponsible of Chrysler and I think they need to be held responsible for this and replace their headrests at their own expense.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11562462,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/18/2023","dateComplaintFiled":"12/28/2023","vin":"2C4RC1BG0ER","components":"POWER TRAIN","summary":"I have a huge issue with the safety of my vehicle. while i am driving the car will race the RPMs up 6,000 up and down while I am going 65 on the highway, but the car down not speed up. the only way to stop it is to pull over the busy highway and restart the van. it will also sometimes drop down in gears and cause the vehicle to skid and shift the back end to the side. I called the deanship and they said the will not help. this is scary for me and my kids. to fix it would be over $5000 and that is more then the van is worth and I think it would be bad to sell it knowing this issue.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11559600,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/09/2023","dateComplaintFiled":"12/11/2023","vin":"2C4RC1BG5ER","components":"AIR BAGS,SEATS","summary":"Active head rest deployed without collision (or even being hit slightly).","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11554681,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/11/2023","dateComplaintFiled":"11/11/2023","vin":"2C4RC1CGXER","components":"UNKNOWN OR OTHER,LANE DEPARTURE","summary":"1.) my tire pressure warning light remains on and unable to detect if tires are actually low or not. It remains on even when tire pressure is at correct level. I got it checked by mechanic and he agreed that something is wrong with the sensor/system. 2.) both of my side mirror sensors will not turn off. I was driving and they were off (were previously working as normal), but then I went to get into another lane and someone was in my blind spot and I nearly hit them. Now they stay on and aren\u2019t able to be utilized or trusted.   There was no prior warning to any of these issues and now my vehicle feels extremely unsafe as I cannot use the safety features nor trust the tire pressure indicator.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11554682,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/10/2023","dateComplaintFiled":"11/11/2023","vin":"2C4RC1BG5ER","components":"SEATS","summary":"Driver and Passenger headrests have both deployed without an accident occuring.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11549360,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/13/2023","dateComplaintFiled":"10/11/2023","vin":"2C4RC1BG9ER","components":"AIR BAGS","summary":"The passenger side head rest basically exploded it felt as if we had been rear ended but were not. It threw my head forward my seatbelt locked around my chest and neck we were in stop and go traffic so moving very slowly. My husband was driving he and I  had no idea what happened we pulled over and examined it then i used my phone to look it up online. The head rest is supposed to have a safety mechanism similar to an air bag so that on impact it is supposed to release with a spring and bounce back to help prevent neck injury. However I found that Chrysler among other manufacturers opted to use a plastic and aluminum pin system which has been proven to just \"let go\" for no reason thankfully it was not the driver's side because we would have gone off the road or struck the vehicle in front of us. I had a headache and neck and upper neck pain for a few days but without health insurance i didn't get seen. We are only looking at getting this repaired i have attempted to contact a local dealership to fix it as it is still separated and looks awful. This is a safety issue and we should not have to pay for this repair. We financed the van in June and will be paying for it for the next few years. Thankfully nothing more serious did not happen when it malfunctioned","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11544278,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/12/2023","dateComplaintFiled":"09/13/2023","vin":"2C4RC1CG3ER","components":"ELECTRICAL SYSTEM","summary":"2014 Town and Country - 78,000 miles vehicle experiencing crank no start. Known issue and no recall issued by manufacturer for this model.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11544324,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/07/2023","dateComplaintFiled":"09/13/2023","vin":"2C4RC1BG4ER","components":"STRUCTURE","summary":"Drivers rear sliding door is in a locked position and it can not be opened.  The dealership said it was a malfunctioned door lock actuator.  Its the same part as the 2015 and up actuator that Chrysler extended the warranty on to replace the faulty part. My van falls under the mileage limit, but will not be covered because its a 2014.  My opinion is , if the part was found faulty for the 2015 and is the same as the 2014, then the 2014 part is also faulty and should be covered.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11540411,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/23/2023","dateComplaintFiled":"08/23/2023","vin":"2C4RC1HG7ER","components":"UNKNOWN OR OTHER","summary":"Before I started the car I tried to open the passenger sliding door but the door would not open with key fob, manually or interior dash button. (Only makes a clicking noise ). Then after driving 5-10 minutes the door opens on its own while driving. Kids and new born in car. Items fell out of car while driving. Interior light came on and my eldest was able to close the door. Very dangerous and distressing!","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11540160,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/22/2023","dateComplaintFiled":"08/22/2023","vin":"2C4RC1BG3ER","components":"AIR BAGS,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM","summary":"I drive for Lyft and Uber and have had this vehicle spontaneously shut down while I am driving.  I have had three places check it and it is NOT the starter, battery, or alternator. I have replaced the ECU and other items and the mechanics cannot tell me what's wrong. Furthermore, there are NO codes that show on the vehicle. The vehicle on the way to the mechanic shut down in traffic and as per usual, started back up and the traction control light came on. When the mechanic disconnected the positive cable on the battery to check the alternator, battery, and starter the code disappeared and the car drove fine on the way home.  I have lost a lot of wages due to this issue and now I am afraid to drive the car. I have seen on several forums that this was an issue in the 2011 recall and now it is happening yet again. My car is a 2014 and others are both older and younger, all suffering from this same very scary detail.  I hope I am not injured, nor anyone else will be injured, due to this issue.  Mechanics are stumped with the problem. I have contacted an attorney and my next step is to call Chrysler but I do not expect them to address this issue unless or until many people die, are injured and then they get sued. Please let me know what, if anything, else I should do. I am putting you on notice of the issue and it's being widespread.  In order to make sure I cover all my bases, this issue has happened now about 4x a week, it is not predictable, nor is it consistent with how fast or how slow I may be driving. I have had plenty of gas in the engine.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11538854,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/27/2023","dateComplaintFiled":"08/16/2023","vin":"2C4RC1BG4ER","components":"STRUCTURE","summary":"The passenger side sliding door made an awful noise when closing and since then will not lock.  It occasionally makes noises like it isn't closing properly but then does close. This happened about 2 weeks ago but we have not had it checked for repair as I feel this is a safety issue that should be addressed by Chrysler since my research has shown it is a very common complaint with Chrysler sliding doors as well as expensive repair.  We are worried about the security of not being able to lock our vehicle as we frequently travel and even sleep in it.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11534755,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2023","dateComplaintFiled":"07/27/2023","vin":"2C4RC1BG7ER","components":"UNKNOWN OR OTHER","summary":"The driver side sliding door is not latching fully. The door will be shut and the indicator in blinking, the lights are going inside the car and the door is repeatedly trying to latch.   The consumer stated that they brought the car to a certified Chrysler dealer to inquire about repairing the sliding door latch. At this time, the consumer is expected to cover the full cost of the repair.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11534589,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2022","dateComplaintFiled":"07/26/2023","vin":"2C4RC1BG8ER","components":"STRUCTURE","summary":"When hot, the drivers side passenger door does not latch. Multiple people have made comments about the same issue (many for the 2014 model) through various forums. No known solution exists. Would like NHSTA to see if/how many other complaints received as this should be a recall.   [XXX]    INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11534224,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/02/2023","dateComplaintFiled":"07/24/2023","vin":"2C4RC1CG2ER","components":"ELECTRICAL SYSTEM","summary":"Driving along vehicle shut off.  Back doors locked would not open had a 2 and 3, year old in car seats.  Trunk wouldn\u2019t open only front doors.  Had to climb over the bucket seats to get the children out, trapped in heat, 2 year old with epilepsy.   Got the children out, had to then pull their car seats over the bucket seats. Towed to garage. Was told it needed a fuse box $1500. On back order for 5 days.  We are 2,000 miles from home.   Repair shop tried to put part in van starts smoking Tells us to send it to the dealer who now says it needs a tipen for $2800. How does a vehicle just stop and lock its occupants in?  If it was on fire, one or both of our babies could be harmed. We then had to fly home since we at the time had no vehicle and were way past our vacation.  Our broken van is in Massachusetts.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11532667,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/18/2023","dateComplaintFiled":"07/17/2023","vin":"2C4RC1GG1ER","components":"SEATS","summary":"Passenger headrest randomly deployed. No accident no reason to deploy. Deployed when getting inside the vehicle.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11532869,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2020","dateComplaintFiled":"07/17/2023","vin":"2C4RC1BGXER","components":"STRUCTURE","summary":"Right passenger sliding door has trouble latching when the weather is hot. For the past three years, every time the weather turns hot the sliding door acts up. It will close but won't completely latch unless you push hard on the back of the door, and even that doesn't last. I'll be driving down the road and randomly it'll unlatch and try to relatch with the door ajar alarm on the dash. I fear that the door will open on its own with my children in the back. But this only happens in the heat of the day. Many times I will hear my car alarm going off when I'm inside my home because it's trying to relatch itself.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11526912,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/03/2023","dateComplaintFiled":"06/14/2023","vin":"2C4RC1BG2ER","components":"ENGINE","summary":"My vehicle engine light came on. Error code P0302 detected. Private mechanic referred to dealership for repair. Dealership confirmed original diagonals. Engine issues consistent with NHTSA bulletins D-14-22, 18-069-16 and 09-002-14. As part of the bulletin vehicle warranties were extended for select vehicle years. My vehicle is under both the year and mileage extension however, does not \u201cqualify\u201d per dealership due to vehicle year not being listed on the bulletins.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11526578,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"05/31/2023","dateComplaintFiled":"06/12/2023","vin":"2C4RC1BG1ER","components":"AIR BAGS,SEATS","summary":"Passenger Side Headrest literally exploded open due to a broken plastic tab. I was only mildly injured but definitely felt the after effects in my neck and back. Definite Safety concern. I'm worried the driver side headrest will do the same thing as we are driving. Absolutely should be a safety recall.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11526412,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/15/2023","dateComplaintFiled":"06/11/2023","vin":"2C4RC1CG0ER","components":"UNKNOWN OR OTHER","summary":"I bought my 2014 Chrysler Town and Country not even a year ago and this is the second transmission that has went out on my van. I\u2019m now in the process of fighting with the warranty company to get it replaced if possible. There\u2019s no reason for this. The first time it went out was a month after I purchased it June 2022. Second time May 2023 (still in shop waiting).","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11526430,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2023","dateComplaintFiled":"06/11/2023","vin":"2C4RC1CG9ER","components":"ELECTRICAL SYSTEM","summary":"Door lock buzzes in passenger side sliding door. Sometimes it will not unlock. Inability to open door could put our safety at risk someday.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11525730,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/10/2023","dateComplaintFiled":"06/06/2023","vin":"2C4RC1BG1ER","components":"SEATS","summary":"The active headrest on the driver seat, sprang open with a loud pop, hitting me in the back of the head while I was driving. I have heard of many other drivers having the same problem. There was no accident. There was no collision. Or was no warning. I have not taken this in to get fixed yet. People online are saying it costs up to $750 to get fixed. It is uncomfortable to drive the car with the headrest in this position.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11525276,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"06/02/2023","dateComplaintFiled":"06/04/2023","vin":"2C4RC1BG9ER","components":"SEATS,UNKNOWN OR OTHER","summary":"I was sitting in my 2014 Town and Country and my active headrest restraint randomly activated hitting me in the back of the head. I was parked with one passenger in the vehicle. It hurt my neck as it shot my head forward.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11523471,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/23/2023","dateComplaintFiled":"05/23/2023","vin":"2C4RC1BG4ER","components":"ENGINE,FUEL/PROPULSION SYSTEM","summary":"The engine light came on after replacing the front cylinder head and was illuminated before this repair.  The engine has a constant clicking sound, and runs very rough and nearly to a stall constantly.  The vehicle is using fuel at an alarming rate.  The vehicle cannot be driven for any distance as the rpms are out of control when accelerating. Mechanics who have looked at the vehicle said this is a common problem with the 3.6 engine and will not be remedied easily.   I was advised not to drive the vehicle for safety reasons.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11523113,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/16/2023","dateComplaintFiled":"05/21/2023","vin":"2C4RC1BGXER","components":"SEATS","summary":"The headrest on the front passenger seat deployed when there was no accident.  The car has been stopped and was still running.  My son was driving and it hit me in the back of the head.  If this had happened to the driver's side headrest while driving, it could have easily caused an accident by distracting the driver.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11521798,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/12/2023","dateComplaintFiled":"05/13/2023","vin":"2C4RC1CG5ER","components":"AIR BAGS,SEATS","summary":"Active headrest deployed without collision","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11519728,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/10/2023","dateComplaintFiled":"05/01/2023","vin":"2C4RC1CG0ER","components":"UNKNOWN OR OTHER","summary":"Passenger sliding door lock is stuck in the unlocked position. I cannot manually or electronically lock the door. This poses a safety risk to my young children and myself.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11519398,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/12/2023","dateComplaintFiled":"04/28/2023","vin":"2C4RC1BG5ER","components":"AIR BAGS,SEATS","summary":"Passenger headrest violently exploded forward without warning while car was parked and running with no passenger seated.  Should be recalled!!!!!!!","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11515055,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/02/2023","dateComplaintFiled":"04/02/2023","vin":"2C4RC1CG4ER","components":"ELECTRICAL SYSTEM,AIR BAGS","summary":"Driver captain seat head rest deployed on it\u2019s own without an accident. Fortunately, I was sitting in the parked when it deployed\u2026.no injury just scared me.  Electrical: I\u2019ve been dealing with a parasitic drain no my battery. I have these amber lights around my light switch, around my overhead console, around my inverter power outlets in the rear and around other dash controls. You can only see it at night. Dodge said it was because of a failing radio. I disconnected the radio, waited until it got dark, and the lights were still on. Pulling the M12 fuse (30 amp) the power drain stopped and the amber lights go out. I\u2019m unclear what\u2019s causing the additional drain. On the internet I keep running a cross bad TIPM\u2019s for sporadic electrical issues and power drains that happen. May trade it.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11514957,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/19/2022","dateComplaintFiled":"04/01/2023","vin":"2C4RC1BG3ER","components":"ENGINE","summary":"The rocker arms have failed twice and caused a constantly flashing check engine light. I was told by the mechanic that this is a common problem with the 3.6 liter engine and if you continue to drive you will have catastrophic engine damage. The engine shudders and shakes and will not respond as it should. It constantly needs spark plugs. There is a constant ticking in the engine, it misfires and when it loses power you have to make a quick maneuver to avoid being hit. This model requires constant repair. My Chrysler trained mechanic said that there is no permanent repair. He called the Town and County 3.6 liter junk. While going out of town the engine slowed from 80mph to 40mph. An 18 wheeler behind me slammed on brakes and blew his horn. I had to drive off of the road to avoid being killed. I could not drive over 40mph. I found the closest hotel for the night and had to have the vehicle towed the next morning.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11514508,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/15/2022","dateComplaintFiled":"03/29/2023","vin":"2C4RC1BG9ER","components":"ELECTRICAL SYSTEM","summary":"I took my van in because the vents were not blowing full force when first starting the vehicle. After 5 mins the air blows normal. I looked online for potential recalls and found that 2014 and 2015 dodge and Chrysler vans had this issue and found that others had this issue and the module needed to be reprogrammed. I had the service center replace the blower motor and test the relays and wires and even with the new motor, it still has this 5 min delay to blow full force. I called Chrysler and they don't see recalls for my van but I believe this is part of the recall. I think this issue started last summer and had my whole ac system checked and the tech put dye in the system and there are no leaks. I use Firestone Complete Auto Care so they have my records if you need them. I can also give you the link of the website I found regarding the recall. You can inspect my vehicle if you would like. It happens every time I start my van.  I am a quadriplegic and cannot sweat. This is a safety issue especially in the AZ summers. If this cannot be resolved through NHTSA can you please tell me how to fix the issue or give me info on where it can be remedied. Thank you! [XXX]  INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11514146,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/28/2023","dateComplaintFiled":"03/28/2023","vin":"2C4RC1HG0ER","components":"ELECTRICAL SYSTEM","summary":"The rear hatch on my 2014 Town & Country opens randomly, without my pressing the key.  It has happened about 7 times this year.  It started in late January.  I was out of town and my van was parked in a residential parking lot.  When I came out the hatch was up.  I  thought maybe I had hit my key or something during the evening.  Not so, now I can go out at any time and the hatch is up.  I am afraid it will come open while I am driving.  Today, 3/28/23, it has come open 3 times already.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11513375,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/13/2023","dateComplaintFiled":"03/23/2023","vin":"2C4RC1BG2ER","components":"ENGINE","summary":"The contact owns a 2014 Chrysler Town and Country. The contact stated while his wife was driving 65 MPH and drove over a bump in the roadway, the vehicle stalled. The contact was unaware of a warning light being illuminated. The contact shifted the vehicle into neutral(N), restarted the vehicle, and continue driving to his destination. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had been informed of the failure. The failure mileage was approximately 104,000.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11511404,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/11/2023","dateComplaintFiled":"03/12/2023","vin":"2C4RC1CG0ER","components":"POWER TRAIN","summary":"Transmission slippage\u2026\u2026 Engine light on highlighting problems and cylinders.. transmission overheating and not working.. this is happened three times the most recent time was yesterday and two days earlier","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11507725,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/16/2021","dateComplaintFiled":"02/16/2023","vin":"2C4RC1BG2ER","components":"EXTERIOR LIGHTING,AIR BAGS,SEAT BELTS","summary":"Since I bought this vehicle from A from a used dealer as is, the passenger restraint indicator on the dashboard comes on and off, the tire pressure warning indicator, even after proper inflation will not turn off and the passenger head restraint popped out forward almost a year ago.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11505697,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/05/2023","dateComplaintFiled":"02/05/2023","vin":"2C4RC1CG2ER","components":"SEATS","summary":"The passenger seat headrest has internal damage and fallen forward. There have been no accidents and nothing has disrupted the Headrest. It is now unsafe for a passenger to be in the seat with a faulty headrest.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11505339,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/01/2022","dateComplaintFiled":"02/03/2023","vin":"2C4RC1BGXER","components":"SEATS","summary":"The contact's son owns a 2014 Chrysler Town and Country. The contact stated that while the vehicle was parked, her son noticed that the passenger's side front headrest had exploded. The passenger's side front seat was inoperable. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was unknown.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11504425,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/25/2023","dateComplaintFiled":"01/30/2023","vin":"2C4RC1BG4ER","components":"UNKNOWN OR OTHER","summary":"The lock on right sliding door is in a locked position and you can not open the door. The electronic lock actuator failed and the manual lock lever is stuck in locked position. It's seems to be a Chrysler town and country  and dodge caravan failure. It imposes a safty issue in case of a fire or accident.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11504458,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/29/2023","dateComplaintFiled":"01/30/2023","vin":"2C4RC1BG0ER","components":"ELECTRICAL SYSTEM","summary":"Vehicle caught on fire - flames coming out of driver's tail light.  Interior smoke before flames coming out.  Thank God, we were home and noticed and was not in the middle of the night..  There was a 5 gallon full gas tank within 3 feet of this fire.  It could have taking my whole house out and my family.  Clearly there is a problem with the electrical system on the drivers side toward the rear.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11504583,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/30/2020","dateComplaintFiled":"01/30/2023","vin":"2C4RC1CG7ER","components":"AIR BAGS,SEATS","summary":"The safety feature of the front row headrest released during transit. Upon inspection it was found that the plastic retaining arms failed releasing the tension arm which controls the safety feature of the part. No one was injured in this instance but it represents a substantial safety issue particularly because it occurred as part of the safety features of a large capacity family vehicle. The failed piece could easily lead to death or injury.  The premature release of the headrest tension was very loud and constituted a major distraction. In the event of this happening to the driver while in motion it could cause injury to the driver which may, in turn, result in injury to other passengers if a wreck occurs.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11503825,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/23/2023","dateComplaintFiled":"01/26/2023","vin":"2C4RC1HG7ER","components":"SEATS","summary":"The passenger seat headrest has fallen forward.  We have tried to put it back however the part inside is broken it appears.  I have not been in any accident.  Nothing has hit the seat either.  I am not sure what would happen if one of us is sitting there an an accident happen; out head is not protected. Especially if my teenager is there. I had not warning lights.  My vehicle was in the dealership recently for another issue and they did not noticed anything.  No one has inspected the vehicle as of today; 26 Jan 2023.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11501446,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/23/2022","dateComplaintFiled":"01/12/2023","vin":"2C4RC1BG6ER","components":"UNKNOWN OR OTHER","summary":"Engine has begun to stall in the highway for unknown reason. Repair shops can\u2019t find anything wrong. Spoke with other Chrysler town and country owners and they are experiencing the same issue.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11499980,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/15/2022","dateComplaintFiled":"01/03/2023","vin":"2C4RC1BG1ER","components":"SUSPENSION","summary":"The contact's mother owned a 2014 Chrysler Town and Country modified adaptive wheelchair vehicle. The contact stated while driving at various speeds, he smelled a strong burning odor inside the cabin of the vehicle. Additionally, the contact stated while the vehicle was parked, he noticed that there was fuel leaking on the rear driver's side wheel. The vehicle was taken to the dealer Mobility Works where the modified vehicle was originally purchased. The dealer diagnosed that the failure was related to NHTSA Campaign Number: 15V264000 (Suspension). The dealer replaced the mounting bracket with a revised bracket that was welded to the vehicle chassis; however, the dealer declined to add the suspension strap. As a result of the repair, the vehicle was no longer aligned. The contact stated that the vehicle sticker indicated that it had been modified by Eldorado National-Kansas. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 65,000.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11496440,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/07/2022","dateComplaintFiled":"12/07/2022","vin":"2C4RC1CG0ER","components":"ENGINE","summary":"The lifters and tappets in the 3.6L Chrysler V6 become prematurely worn, interfering with the engine\u2019s ability to provide power to the vehicle while driving.  This results in safety issues where the vehicle will not accelerate adequately at low speeds, which surprises other drivers and places the driver and passengers in our van at increased risk of collision.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11495556,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/25/2022","dateComplaintFiled":"11/30/2022","vin":"2C4RC1BGXER","components":"UNKNOWN OR OTHER","summary":"Sliding door has been not wanting to shut all the way. It will shut and then pop back open again.you can hear the door trying to shut but then it opens again. We have pretty much stopped using that door to go in and out. It is the passenger side. The other night we got on the freeway and you could hear that the door must not have been shut all the way, although no indicator light saying the door was open nor any interior lights where on. Before I could safely get off again and pull over the door suddenly started engaging and you could here it mechanically moving to lock, the interior of the van lit up and my dashboard indicator came on saying the door was not closed. It did safely close at that point.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11494518,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2022","dateComplaintFiled":"11/22/2022","vin":"2C4RC1BG9ER","components":"AIR BAGS","summary":"Airbag light keeps turning on and off all the time. This is a very serious issue. It is also happening on my other vehicle which happens to be the same year and also made by Chrysler (Jeep) I need help. I already contacted dealership about but didn\u2019t get any help.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11492527,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"11/06/2022","dateComplaintFiled":"11/06/2022","vin":"2c4rc1bg3er","components":"SEATS","summary":"Passenger headrest violently exploded forward without warning while car was parked and running with my wife in the passenger seat.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11492387,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/02/2022","dateComplaintFiled":"11/05/2022","vin":"2c4rc1bg8er","components":"AIR BAGS","summary":"Airbag light is on as well as periodic sound alert. Safety aspect I am unsure as I do not see any recall on the vehicle. Dealer wants too much money to inspect but says the car is fine to drive. Online reports contradict this information. No other issues present with vehicle.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11489470,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/16/2022","dateComplaintFiled":"10/16/2022","vin":"2C4RC1HG9ER","components":"ELECTRICAL SYSTEM,ENGINE","summary":"In the middle of driving the vehicle steering wheel seized up and the engine shut off in the middle of driving. This is extremely dangerous and I had my two children in the car","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11488908,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2022","dateComplaintFiled":"10/12/2022","vin":"2c4rc1bg6er","components":"UNKNOWN OR OTHER","summary":"The passenger sliding door has been buzzing.  Also, both sliding doors randomly act like they want to open while driving.  You can hear them moving and the lights turn on and off indicating door ajar and closed.  This is a safety hazard for my children in the backseat as I am not sure if these doors will start automatically opening if something happens to the lock","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11485241,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/20/2022","dateComplaintFiled":"09/19/2022","vin":"2c4rc1cg9er","components":"STRUCTURE","summary":"Right side passenger door will not open even when unlocked by push button or by pulling on handle. Can only exit side left side door, the traffic side. This could be dangerous as children or adults may exit out into traffic. The vehicle is available for inspection. Called the dealership and they said only 2016 models were under recall. They said this is a known \u201cactuator problem\u201d. They would not examine vehicle unless I paid a fee. This occurred without warning.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11484226,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/13/2022","dateComplaintFiled":"09/13/2022","vin":"2c4rc1hg1er","components":"ELECTRICAL SYSTEM","summary":"We have had several instances where the car, while driving, just shuts off and have lost braking and control. I am pretty sure this is due to a faulty ignition switch. I have been in heavy traffic when this happens and by the grace of God have not caused a serious wreck. There is no warning when this happens and there is nothing in particular that causes the issue. Very scary and this should be recalled by Chrysler. I have not taken it to the dealer yet but plan to because it is extremely dangerous.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11482562,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2022","dateComplaintFiled":"09/02/2022","vin":"2C4RC1CG3ER","components":"SEATS","summary":"Passenger side front headrest deployed with no occupation or contact and will not reset.had someone been sitting in the seat it could have caused serious trauma to their head and/or neck. It absolutely startled and scared me. Had a vehicle been in the neighboring lanes I very well could have caused an accident after the deployment.  No prior warnings of any kind preceded the incident and I have not been to a dealer for inspection.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11480150,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/14/2022","dateComplaintFiled":"08/19/2022","vin":"2C4RC1BG0ER","components":"ELECTRICAL SYSTEM","summary":"The contact's wife owned a 2014 Chrysler Town and Country. The contact stated while his wife was driving 30 MPH, there was an electrical fumes odor inside the vehicle. The contact stated no warning light was illuminated. The driver was able to park on the side of the road and exited the vehicle with his grandson before seeing fire coming from the front passenger\u2019s side of the vehicle. The contact stated no one was injured nor sought medical attention. The fire department extinguished the fire and filed a fire report. The fire department deemed the vehicle totaled. The contact stated a police officer also arrived at the location of the incident and filed a police report. The vehicle was not drivable. The contact had the vehicle towed to the tow lot. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 200,000.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11479525,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/31/2022","dateComplaintFiled":"08/16/2022","vin":"2C4RC1BG4ER","components":"ELECTRICAL SYSTEM","summary":"The rear passenger-side sliding door actuator failed forcing the door in a locked position.   Because of this failure the door was entirely unusable and could not be opened or unlocked in any ways from inside the vehicle.  This clearly posses a safety risk in case of emergency if doors become unavailable due to a faulty part.  There is not notification that the door is in a failure state until you go to try to open the door.  There is an existing warranty bulletin for 2015 and 2016 models, and I believe this should be extended to earlier models as they have a high failure rate and pose a safety risk as well.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11478939,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/08/2022","dateComplaintFiled":"08/12/2022","vin":"2c4rc1bg0er","components":"ELECTRICAL SYSTEM,ENGINE AND ENGINE COOLING","summary":"The contact owns a 2014 Chrysler Town and Country. The contact stated while driving approximately 35 MPH, the vehicle started overheating, emitted white smoke from the exhaust and then shut off. The contact stated upon attempting to restart the vehicle to pull into the driveway, the vehicle started overheating and emitted white smoke. The vehicle was taken to an independent mechanic where it was diagnosed that the head gasket blew and needed to be replaced. The vehicle was not repaired. The contact associated the failure to NHTSA Campaign Number: 14V234000 (Electrical System). However, the VIN was not included. The dealer was not notified of the failure. The manufacturer was made aware of the failure and informed the contact that they could not assist as the vehicle was not covered under warranty or recall. The approximate failure mileage was 120,000.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11477962,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/04/2022","dateComplaintFiled":"08/06/2022","vin":"2C4RC1BG3ER","components":"ELECTRICAL SYSTEM","summary":"The driver side sliding door tries to open on its own in hot weather after hitting bumps.  If the vehicle has been sitting in the sun, the door will try to open, the chime will sound, and the open door light indicator appears on the dash.  The door will continue to try to open and close repeatedly until hitting another bump, or until getting out of the vehicle and pounding on the door.  The wiring harness in the door was replaced but that did not fix the issue.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11476736,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/08/2021","dateComplaintFiled":"07/31/2022","vin":"2C4RC1CG6ER","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"The passenger side sliding door has issues locking and unlocking. The actuator buzzes whenever the car locks or unlocks, even after a replacement part installed. When automatically closing the door, it often gets \u201cstuck\u201d trying to close and you can hear the door/lock motor repeatedly trying to pull the door closed and lock it even though the door is in the closed position. It will do this until the battery drains if not dealt with. To stop it, I have to manually open the door and slam it closed. Oftentimes the door is just stuck and will not open when in this stuck mode, which is the major safety concern. This has been happening for over a year now. It is especially worse in the heat, but happens all year.   These doors are also frozen shut in the winter and the family has to enter the vehicle through the front driver or passenger doors.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11476190,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/27/2022","dateComplaintFiled":"07/27/2022","vin":"2C4RC1BG8ER","components":"UNKNOWN OR OTHER","summary":"Passenger side door will not always close electronically. It keeps trying to close and cycle. Dash shows its open and comes on sometimes when you hit a bump. A chatline i got on has dozens of complaints.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11475297,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2022","dateComplaintFiled":"07/22/2022","vin":"2C4RC1BG7ER","components":"WHEELS","summary":"One or more low tire pressure sensors on my vehicle is faulty and causing the light on my dash to be illuminated although my tires are not low. I was told by my mechanic that there is a recall for this issue on 2014 Town and Country vans (which is what I have), although apparently my VIN is not included in the recall.  Perhaps it should be? It will be causing the same safety issues for me as other 2014 T+C van owners.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11475135,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/07/2022","dateComplaintFiled":"07/21/2022","vin":"2C4RC1HG7ER","components":"ELECTRICAL SYSTEM","summary":"The contact owns a 2014 Chrysler Town and Country. The contact stated while driving at various speeds, the vehicle lost motive power and stalled. The contact stated that the failure occurred mostly while driving over bumps on the road surface. Additionally, on several occasions the vehicle would not immediately start up. The cause of the failure was not yet determined. The local dealer and manufacturer were not yet notified of the failure. The failure mileage was 120,000.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11474498,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/11/2022","dateComplaintFiled":"07/18/2022","vin":"2c4rc1cg8er","components":"ELECTRICAL SYSTEM,STRUCTURE","summary":"Driver-side sliding passenger door cinch motor keeps activating when it is hot outside. Usually when above 85 degrees and the direct sun hitting the side of the van. Sometimes runs continually for one to two minutes. Sometimes after locking doors alarm will go off on its own. When driving down the road door ajar light and chime will come on also interior lights will flash. No issue in colder weather. Happens all summer long.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11474305,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2022","dateComplaintFiled":"07/16/2022","vin":"2c4rc1bg9er","components":"UNKNOWN OR OTHER","summary":"Both back doors will not shut properly. Left side no longer locks. SAFTY ISSUE. While driving the car the right back door will randomly start making a sound like it is trying to latch, but can\u2019t. The interior lights will begin to come on and off. Warning lights will begin to flash with a message that reads door is opened on the dashboard message system. Looked up mechanical issue with 2014 back doors not staying closed and read hundreds of people with the same issue!!!! The problem has now started on the left side as well but never at the same time as the right side. RECALL","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11473055,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/25/2022","dateComplaintFiled":"07/09/2022","vin":"2C4RC1CGXER","components":"AIR BAGS,SEATS","summary":"While driving at highway speed the front passenger side headrest deployed into its crash position.  There was no collision, the vehicle  was at was at highway speed. The front passenger\u2019s head was whipped forward, causing neck pain.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11473103,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"07/09/2022","dateComplaintFiled":"07/09/2022","vin":"2C4RC1BG7ER","components":"AIR BAGS,SEATS","summary":"The driver headrest popped out and struck me in the back of the head, nearly caused me to crash. I've seen online this is a previous reported issue, however no recalls. This is very dangerous and I was traveling with me one year old...","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11472654,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/06/2022","dateComplaintFiled":"07/07/2022","vin":"2C4RC1BG3ER","components":"UNKNOWN OR OTHER","summary":"The rear passenger sliding door keeps trying to actuate close, making it pop in and out.  The door doesn't latch very well and has opened while driving.  I try not to use it...","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11470829,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2020","dateComplaintFiled":"06/24/2022","vin":"2C4RC1BG2ER","components":"LATCHES/LOCKS/LINKAGES","summary":"The contact owns a 2014 Chrysler Town and County. The contact stated that while driving approximately 5 mph, the driver\u2019s side electronic sliding door inadvertently opened. The contact indicated that the failure had occurred on multiple occasions. The cause of the failure was not determined. The local dealer and manufacturer were notified but no assistance was offered. The contact indicated that the failure was due to the sliding door coming into contact with the electrical wires preventing the door from closing securely. The failure mileage was 72,000.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11470856,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/13/2022","dateComplaintFiled":"06/24/2022","vin":"2C4RC1CG8ER","components":"STRUCTURE","summary":"Right sliding door would not open, electrically or manually.  Passengers where trapped inside until another door was opened for them to exit.  The problem has been inspected and repaired by an authorized Chrysler dealer.  There were no warnings of failure.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11470098,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/16/2022","dateComplaintFiled":"06/20/2022","vin":"2C4RC1BG7ER","components":"AIR BAGS,SEATS","summary":"Driving down the road about 3 or 4 months ago driver  head rest blew apart hit me in the back of the head.  About 3 days ago my son  was getting something out of the glove box  and passanger headrest  blew apart lucky he was far enough away it barley touchex him. No accidentshappend just randomly went off. Started to read abouy it. And their is a safty lawsuit going with no recall yet.  Very unsafe","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11470007,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/19/2022","dateComplaintFiled":"06/19/2022","vin":"2C4RC1CG4ER","components":"STRUCTURE","summary":"The left side passenger sliding door won't latch thus causing a safety hazard.    I have read that hundreds of thousands of these cars suffer the same defect and this is being investigated by the NHTSA.  https://www.carcomplaints.com/news/2021/chrysler-dodge-minivan-sliding-door-problems.shtml  https://www.cargurus.com/Cars/Discussion-c24092_ds899542","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11469192,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/11/2022","dateComplaintFiled":"06/14/2022","vin":"2C4RC1BG1ER","components":"ENGINE AND ENGINE COOLING,STRUCTURE","summary":"The contact's mother owns a 2014 Chrysler Town and Country modified for wheelchair accessibility. The contact stated while driving 55-65 MPH, he smelled an abnormal burning odor. There were no warning lights illuminated. The contact opened the windows, drove to his residence, and parked the vehicle. The contact then noticed a trail of fluid on the ground. The contact stated that the fluid was coming from the passenger's side rear shock location. The vehicle was towed to an independent mechanic where it was diagnosed that the bracket of the shock fractured and pierced unknown hoses. The independent mechanic repaired the hoses; however, the independent mechanic was unable to repair the passenger's side rear shock bracket. The independent mechanic informed the contact that the failure was due to the vehicle modifier using a thin metal to weld the passenger's side rear shock bracket of the vehicle. The contact stated that the vehicle was modified by Eldorado National. The modifier was not notified of the failure.  The local authorized dealer and manufacturer were not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 67,000.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11466858,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/31/2022","dateComplaintFiled":"05/31/2022","vin":"2C4RC1BG8ER","components":"ELECTRICAL SYSTEM,ENGINE","summary":"Twice now the vehicle has turned itself off. Once idling in a parking lot and once driving down the road. There were no warning lights that came on, the engine just died and all the electronics reset (clock, speedo, etc.).","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11466408,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/05/2022","dateComplaintFiled":"05/27/2022","vin":"2C4RC1BG4ER","components":"ENGINE","summary":"The contact owns a 2014 Chrysler Town and Country. The contact stated while driving approximately 55 MPH and then coming to a complete stop, the vehicle lost motive power and stalled. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic and diagnosed with TIPM failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 153,159.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11466000,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/24/2022","dateComplaintFiled":"05/24/2022","vin":"2C4RC1BG6ER","components":"UNKNOWN OR OTHER,ENGINE","summary":"Win module is going out engine cuts out without notice when driving. There have been recalls for this part in older models but issues look to have continued into newer models","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11464207,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/11/2022","dateComplaintFiled":"05/11/2022","vin":"2C4RC1BG5ER","components":"STRUCTURE","summary":"Passenger side sliding door malfunctions when the temperature is above ~80 degrees F.  It refuses to latch and cycles open-shut, open-shut, indefinitely, sometimes while the vehicle is in motion.  Discovered that by pressing hard on the body panel behind the malfunctioning door, the cycle can be disrupted.  Has been an issue for 3+ years.  Local Chrysler dealer will fix it for $1000 + and acknowledges that it is a common problem.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11462049,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/25/2022","dateComplaintFiled":"04/25/2022","vin":"2C4RC1CG5ER","components":"UNKNOWN OR OTHER","summary":"On several occasions, I was driving, and my van turned off. I revived no warning and no check engine light. I was able to put on my emergency signal and pull over. It took several tries to turn back on. It was scary and I feel unsafe driving my van with children now.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11460758,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/13/2022","dateComplaintFiled":"04/14/2022","vin":"2c4rc1bg6er","components":"UNKNOWN OR OTHER,ENGINE","summary":"Win module.  Engine cuts off while driving no warning. Almost caused vehicle crash loss of power steering and total engine power","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11460404,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/09/2022","dateComplaintFiled":"04/11/2022","vin":"2C4RC1CG7ER","components":"UNKNOWN OR OTHER","summary":"Passenger side door cannot be opened via electronic open or manually. Chrysler says this is not covered under warranty to fix.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11458872,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/13/2022","dateComplaintFiled":"03/29/2022","vin":"2C4RC1GG6ER","components":"ELECTRICAL SYSTEM","summary":"The car was turned on and 3 children were getting buckled in both rear rows of the vehicle. Within seconds the cabin was filling with smoke. An electrical fire had started from the rear charging area which is located next to the second row drivers side seat. Everyone exited with no physical injuries, although panic was experience and a new anxiety now for driving in cars.   Since then I\u2019ve read that this year Chrysler T&C has had multiple reports of similar incidences yet no recall on file.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11456235,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/10/2022","dateComplaintFiled":"03/10/2022","vin":"2C4RC1BGXER","components":"UNKNOWN OR OTHER,ENGINE","summary":"Oil filter cooler housing unit is leaking at under 150,000 miles. The leaking oil is pooling and is an extreme fire hazard. After my mechanic informed me that this was common in my vehicle it came to my attention that this has been a known issue which Chrysler has refused to take responsibility for.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11453921,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/23/2022","dateComplaintFiled":"02/24/2022","vin":"2C4RC1BG5ER","components":"ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE","summary":"While traveling at highway speed 65 MPH when the engine and electrical went off without warning, causing all lights, in and out to go off, power steering to be lost and I'm sure power brakes to be compromised. Was able to put vehicle in neutral and restart the engine while coasting. This did happen at night leaving the vehicle without lights while it is coasting and loosing speed on a busy freeway. This has happened a few times previously but this is the first time on the freeway.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11451850,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/14/2022","dateComplaintFiled":"02/14/2022","vin":"","components":"ELECTRICAL SYSTEM","summary":"The contact owns a 2014 Chrysler Town and Country. The contact stated that while his wife was driving approximately 20-30 MPH, the vehicle stalled. There were no warning lights illuminated. The contact's wife veered to the side of the road and parked the vehicle. The contact stated that as his wife turned off and restarted the vehicle, she was able to continue to drive with no issues. The dealer was not notified of the failure. The manufacturer was notified of the failure and referred the contact to the dealer for diagnostic testing. The VIN was not included in NHTSA Campaign Number: 14V373000 (Electrical System, Air Bags). The vehicle was not diagnosed or repaired. The failure mileage was approximately 90,000. The VIN was not available.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11450641,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/27/2021","dateComplaintFiled":"02/06/2022","vin":"2c4rc1bgxer","components":"ENGINE","summary":"Engine Leaked oil from oil filter housing, Thank goodness my boyfriend put the fire out. very big problem he had to repair wires and replace lots of expensive parts because the small fire melted some of the intake and the valve cover. Im just thankful my boyfriend is a mechanic and could fix it for me. 800.00 in just parts. just to find out that there is a updated part that would not leak. But Waldorf dodge Sold me the same part he took off. so its destined to happen again. Chrysler should be ashamed of their design. They put my family at risk and my vehicle.  I checked for recalls on it and its not there.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11449989,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/02/2022","dateComplaintFiled":"02/02/2022","vin":"2c4rc1bg4er","components":"SEATS","summary":"The front passenger side active headrest deployed without warrant.  It looks broken and can't be reset.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11447025,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/02/2021","dateComplaintFiled":"01/11/2022","vin":"2C4RC1BGXER","components":"ENGINE","summary":"OIL HOUSING LEAK FAILURE which when speaking with my mechanic and looking online, this is a HUGE problem with these vehicles. I don't understand why this has been a recall item as I can see over 56,000 issues online for it. SUCH An ISSUE there is a back order of part. the oil leak is dangerous and can cause fires to cars with mostly families driving them","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11441538,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2020","dateComplaintFiled":"11/23/2021","vin":"2c4rc1bg0er","components":"SEATS","summary":"The passenger side headrest srs system deployed while unattended.  Chrysler refuses to repair or replace this.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11441015,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/15/2017","dateComplaintFiled":"11/19/2021","vin":"2c4rc1bg3er","components":"STRUCTURE","summary":"Passenger side sliding door makes a loud grinding sound when shut.  Often times the door won't shut completely.  Other times it will not open (i.e. it's stuck shut).  In either case it is not safe for the passengers.  They could either fall out because the door isn't shut while the vehicle is in operation.  They could also need to exit the vehicle quickly due to an accident, but be stuck because the door won't open.  This issue has been occurring for at least 4 years.  I've been waiting for the manufacture to issue a recall to fix it because my understanding is it is very expensive to fix but am taking it into the dealership next month to get it looked at.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11439613,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/14/2021","dateComplaintFiled":"11/07/2021","vin":"2c4rc1bg0er","components":"FUEL/PROPULSION SYSTEM","summary":"Hole in the top of the fuel pump from electrical connection getting too hot.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11436153,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/16/2021","dateComplaintFiled":"10/09/2021","vin":"2C4RC1BG6ER","components":"AIR BAGS","summary":"Headrest deployed without reason. Was stopped at a light, not moving, and head ready deployed and hit me in the head.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11436002,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/07/2020","dateComplaintFiled":"10/08/2021","vin":"2c4rc1bg4er","components":"UNKNOWN OR OTHER","summary":"Front power windows have fallen into the door three times now (driver side 2, passive 1). Each time it required replacement of the window regulator and cable. I can't imagine this happening on the highway -- would scare the bejesus out of somebody when there's a loud bang and the window just drops into the door. Plus, it's a security issue since you have an open window that can't close until you get the repair. Internet searches show this to be a common issue.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11434818,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/15/2021","dateComplaintFiled":"09/29/2021","vin":"2C4RC1BG3ER","components":"SEATS","summary":"Both of my headrests in the front (driver and passenger) within a week of each other have suddenly \"popped\" forward. They are broken and can't be put back together. It is very dangerous. Thankfully no one was riding in the passenger seat. The driver seat occurred when the vehicle was parked. This could have really hurt someone.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11432054,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/16/2021","dateComplaintFiled":"09/07/2021","vin":"2C4RC1BG2ER","components":"AIR BAGS,SEATS","summary":"While my wife was driving down the highway heading home from work the front passenger seat headrest exploded. She said the explosion was so loud and startling that she almost wrecked. Had there been a passenger or it been the drivers seat there could have been serious head or neck injuries. Upon looking at the exposed headrest it appears that the plastic that holds the latch bar in place is weak and ripped out.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11431867,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/09/2021","dateComplaintFiled":"09/06/2021","vin":"2C4RC1CG2ER","components":"ELECTRICAL SYSTEM","summary":"Passenger side door lock buzzing, fails to lock or unlock at times. This could be a safety issue with anyone especially children.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11430571,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2020","dateComplaintFiled":"08/25/2021","vin":"2c4rc1bg2er","components":"STRUCTURE","summary":"When vehicle is exposed to consistent sunlight and heat during the spring/summer months, the driver's side power sliding door will not latch properly, causing the door to repeatedly try to latch itself shut. This occurs when opening/closing the door, and also while the vehicle is in motion. For example, if the door is shut properly, and the vehicle goes over a bump or something disrupts the ride, the door will think it is open, the warning light comes on the dashboard, the interior lights activate and the electric latch motor will repeatedly activate until the van thinks the door is closed. Even when parked, I have returned to the vehicle to find the door trying to close itself.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11430302,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/23/2021","dateComplaintFiled":"08/24/2021","vin":"2C4RC1CG6ER","components":"UNKNOWN OR OTHER","summary":"Headrest safety system deployed while car was parked. Plastic bracket holding release pin broke, casing system to deploy.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11429027,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2017","dateComplaintFiled":"08/13/2021","vin":"2C4RC1CG3ER","components":"UNKNOWN OR OTHER","summary":"The driver's side sliding passenger door doesn't properly latch in hot weather. Instead of latching, the automatic mechanism continually tries to latch without success. Sometimes driving down the road, the door motor will continue to try to latch the door. Sometimes it will set off the alarm. The door simply will NOT latch in hot weather unless pressure is applied to the back end of the door (nearest the rear driver's side tire) in conjunction with the sound of the actuator trying to latch the door.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11428882,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/26/2021","dateComplaintFiled":"08/12/2021","vin":"2C4RC1CG7ER","components":"ENGINE","summary":"The contact owns a 2014 Chrysler Town and Country. The contact stated that the check engine warning light was illuminated. The vehicle was diagnosed but not repaired. The manufacturer was informed of the failure. The contact was informed that the VIN was not under recall. The failure mileage was approximately 109,000.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11428707,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2021","dateComplaintFiled":"08/11/2021","vin":"2c4rc1bg8er","components":"UNKNOWN OR OTHER","summary":"The passenger sliding door will not latch and just clicks over and over again. After reading to try to solve the problem I found hundreds of people with the same problem.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11425948,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/10/2020","dateComplaintFiled":"07/22/2021","vin":"2C4RC1GG7ER","components":"EXTERIOR LIGHTING","summary":"The contact owns a 2014 Chrysler Town and Country. The contact stated while reversing from his garage, his wife notified him that the rear driver\u2019s side taillight and the license plate light bulb were not illuminated. The contact stated that there was no warning light illuminated. The contact also stated that the front driver\u2019s side light was not illuminated. The contact took the vehicle to an independent mechanic and replaced the M17 fuse. The contact stated that the failure recurred, and the fuse was replaced twenty times. The contact called and made the local dealer aware of the failure. The vehicle was not diagnosed nor repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 102,000.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11423905,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/26/2021","dateComplaintFiled":"07/08/2021","vin":"2C4RC1CG0ER","components":"ENGINE","summary":"Oil leak from defective adapter/housing.  Oil continuously leaks even shortly after being repaired due to bad product design on the 3.6L Pentastar V6 engine.  Poses a significant safety hazard and could lead to fire at any point due to all the old oil that has leaked all over the engine bottom.  A significant number of posts pertaining to this issue are all across the internet, here is only one example going back to 2014 with over 400 posts; from only one thread!: https://www.chryslerminivan.net/threads/please-post-if-you-have-had-an-oil-leak-on-your-2014-3-6l-pentastar-v6.65617/page-21","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11423524,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"07/01/2021","dateComplaintFiled":"07/06/2021","vin":"2C4RC1BG0ER","components":"UNKNOWN OR OTHER","summary":"The driver head rest deployed while I was driving. It hit the back of my head very hard, causing my neck to hurt and I had a headache for 2 days. I did not go to the Dr. because it wasn't severe. However, I do have this on video because we have a dash cam in our van at all times. I found out these were defective, called the FCA and they told me I could go to any Chrysler dealer and I could get it replaced under warranty. So this is what I have done, but its on back order. Also, I wanted them to replace the other side since this could happen again, but they said they could not, unless it deployed. That's unacceptable if you ask me....its a safety issue for sure. This will happen again, just don't know when. Is there anything I can do about this? Thank you so much. FCA has been contacted and warranty number [XXX] and case [XXX] was given. Consumer has headache for couple of days, her neck hurt as well as in between her shoulder blades. Dealer was contacted on July 5th and head rest is backordered, dealer will install once it comes in.  INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).\u201d","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11423476,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/05/2021","dateComplaintFiled":"07/05/2021","vin":"2C4RC1BG6ER","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"NHTSA has an open Investigation: PE 20-012. In this investigation, \"Complainants allege a fire started at the charge hub mounted in the trim panel located on the driver's side of the vehicle between the second and third row seating.\"   My 2014 Town and Country has an issue where the motor and/or latching mechanism overheats and the door starts to open and close on its own. This event only happens during the extreme heat of the summer (such as 90 degrees and above).   The local dealership recommended replacing all of the mechanisms in the door. However, they have no idea why the air temperature impacts the door. Regardless, the door is subject to overheating. These mechanisms are located in the same part of the care where the fire investigation is occurring.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11423509,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/05/2021","dateComplaintFiled":"07/05/2021","vin":"2C4RC1CG4ER","components":"STRUCTURE","summary":"The passenger side sliding door will not latch when the weather is hot, over 80 degrees. Now when I drive the alarm bell of the door being open has started going off. Worried the door will open while driving putting my children im danger.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11423362,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/02/2021","dateComplaintFiled":"07/03/2021","vin":"2C4RC1BG7ER","components":"ELECTRICAL SYSTEM","summary":"Charge Hub mounted between trim panel on drivers side between second row and third row seat burned. I parked and smoke started rolling in van. Strong burning smell. Had to call Fire Dept.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11422392,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/25/2021","dateComplaintFiled":"06/26/2021","vin":"2C4RC1BG5ER","components":"AIR BAGS,SEATS","summary":"The driver side AHS headrest, which is both part of the seat and the airbag system, decided to activate without warning.  I know these can be reset but, upon checking out the inside, it is clear that some plastic components have failed, allowing it to activate for no reason.  I have researched this and read where Chrysler knows this is a problem but they have not recalled the vehicles, due to this faulty material.  I can't afford $1000 headrest because it's faulty.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11420087,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/08/2021","dateComplaintFiled":"06/08/2021","vin":"2c4rc1bg0er","components":"SEAT BELTS","summary":"The contact owns a 2014 Chrysler Town and Country. The contact stated that the third-row passenger\u2019s and driver\u2019s side seat belts were not sitting across the passenger's chest correctly. The seat belts were mounted from the front of the seat rather than mounted from behind the seat. The dealer inspected the third-row seat belts and was unable adjust the seat belts. The manufacturer was made aware of the failure. The failure mileage was 118,861.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11419892,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"06/04/2021","dateComplaintFiled":"06/07/2021","vin":"2C4RC1BGXER","components":"SEATS","summary":"Driving in a subdivision at about 20 mi/hr and the passenger headrest AHR deployed for absolutely no reason and without warning hitting the passenger sharply in the back of the head. Looking at the unit it appears that the plastic component holding a retention pin gave out releasing the pin which was still in the grip of metal claws so we know the solenoid didn't accidently activate. The plastic simply broke!!  Fortunately it didn't result in injury other then a sore head!  There are a lot of reports of this happening with these headrests so it is recurring problem which I'm surprised hasn't been addressed yet. If/when the drivers side does the same thing it could result in an accident causing situation.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11419971,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/05/2021","dateComplaintFiled":"06/07/2021","vin":"2C4RC1BG7ER","components":"AIR BAGS","summary":"I bought my chrysler 2014 town and country a year ago used. The drivers seat headrest deployed a couple days ago. It didn't deploy while driving, I had just noticed it looked different. Split open one day. The plastic inside is broken. There were no messages about anything being activated for the headrest. Only the drivers side deployed. If this would've happened while I was driving it could have caused an accident.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11419287,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/24/2021","dateComplaintFiled":"06/01/2021","vin":"2c4rc1bg5er","components":"UNKNOWN OR OTHER","summary":"The drivers side passenger electric side door won\u2019t open. The door is permanently locked it normally opens with a electric motor that does it at the push of a button. None of the 4 ways to open the door with the electric motor works. The door also doesn\u2019t open manually from inside or outside the door. The vehicle hasn\u2019t been fixed or looked at it just stopped working. The was a unusual noise about a week before when the door would latch shut as soon as it closed. The door no longer functions as a way out of the van.  This is a hazard in case passengers need to get out of the van in a emergency.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11418933,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/23/2021","dateComplaintFiled":"05/28/2021","vin":"2c4rc1bg8er","components":"ELECTRICAL SYSTEM,STRUCTURE,UNKNOWN OR OTHER","summary":"When attempting to close the rear sliding doors, they attempt to latch and then fail. If it's hot out the motor will randomly go off and randomly operate. The harness and motors have been replaced and yet it continues.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11418028,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/03/2021","dateComplaintFiled":"05/21/2021","vin":"2c4rc1bg8er","components":"ENGINE","summary":"This 2014 Town & Country stalls while driving, even when driving on the highway.  It is extremely dangerous to me, and especially to my wife and children ! The check engine light comes on when it is about to stall.  My ASE Certified mechanic read  a P0302 trouble code. This means that #2 cylinder has a misfire.  The mechanic replaced all spark plugs and coils, but the same missfire remains.  The actual problem is a defective cylinder head on the left bank.  This was determined by a cylinder leak-down test, which shows that #2 exhaust valve is leaking compression.  This defective left (#2,4,6 cylinders) cylinder head is well known by all FCA Dealers.  My dealer says that ALL of his mechanics have a great deal of experience doing this defective cylinder head replacement. Tens of thousands of left cylider heads have been replaced under an EXTENDED WARRANTY PROGRAM, issued and approved by FCA, which extends engine warranties on their 3.6 LITER ENGINES to 10 YEARS or 150,000 miles. When I try to get my vehicle's defective cylinder head replaced under the EXTENDED WARRANTY FCA PROGRAM, FCA says that they will only replace the defective cylinder head on 2011, 2012, and 2013 vehicles !  They will not cover my vehicle ! Please help, before this engine defect causes a major accident for my family.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11417616,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/18/2021","dateComplaintFiled":"05/18/2021","vin":"2C4RC1BG6ER","components":"STRUCTURE","summary":"On warm days, the sliding door on driver's side will not latch when it closes. The door constantly tries to latch shut. After the van has been sitting in a garage, out of the direct sunlight, it is able to latch shut again. This opening and closing occurs while the vehicle is in motion and stopped. Furthermore, there is a seat right next to the door.  Thus, this is a safety risk because the unlatched door poses a risk of injury or death during a collision or accident. The Chrysler dealers have not able to solve this issue and there are countless instances online of other van owners reporting the same issue.  This is well, documented issue that the manufacturer cannot explain or solve.  Please recall the van before someone dies.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11415436,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2017","dateComplaintFiled":"05/06/2021","vin":"2C4RC1BG4ER","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING,STRUCTURE","summary":"IN WARM WEATHER MY DRIVERS SIDE POWER DOOR WILL NOT LATCH- THE MOTOR KEEPS CYCLING. ALSO, WHEN I HIT A BUMP THE CAR WILL CHIME, INTERIOR LIGHTS COME ON AND THE OPEN DOOR LIGHT WILL ENGAGE AD IF THE DOOR IS OPEN. THIS HAS BEEN HAPPENING FOR APPROXIMATELY 4 YEARS AND I CANNOT FIND A SOLUTION. IT IS ONLY AN ISSUE A WARM WEATHER (ABOVE 70 DEGREES). CHRYLSER HAS NOT BEEN ABLE TO FIX THE ISSUE. I CONDUCTED AN INTERNET AEARCH AND IT APPEARS THAT I AM NOT THE ONLY OWNER WITH THIS PROBLEM.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11413952,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/23/2021","dateComplaintFiled":"04/26/2021","vin":"2C4RC1BG8ER","components":"ENGINE","summary":"WHILE DRIVING, THE VEHICLE TEMPERATURE JUMPED INTO THE RED. WE PULLED OVER IMMEDIATELY AND FOUND OIL AND COOLANT SPRAYED ON THE ENGINE COMPARTMENT. FURTHER INSPECTION SHOWED OIL IN THE RADIATOR MIXED WITH THE COOLANT.  THE OIL COOLER FAILED AND OIL WAS BEING PUSHED INTO THE COOLANT SYSTEM, WHICH CAUSED THE OVERHEATING. WE WERE JUST GETTING UP TO SPEED WHEN THE INCIDENT OCCURRED. WE HAD THE VEHICLE TOWED TO A DEALERSHIP TO BE REPAIRED. THE OIL COOLER PART INQUIRY SHOWED 40,000 ON BACK ORDER  BECAUSE THE FAILURE OCCURRENCE IS SO HIGH.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11413603,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/23/2021","dateComplaintFiled":"04/23/2021","vin":"2C4RC1BG5ER","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"VAN SHUTS OFF WHILE DRIVING AT DIFFERENT TIMES WITH NO PATTERN. NO INSTRUMENT PANEL WARNINGS SHOWN. ALSO WILL STALL AT TIMES WHILE IDLING.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11412961,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/16/2021","dateComplaintFiled":"04/20/2021","vin":"2C4RC1BGXER","components":"ENGINE","summary":"I AM HAVING A CYLINDER 2 MISFIRE WITH 90K MILES ON VEHICLE. VEHICLE IS CLEARLY MISSING AT IDLE WITH HEAVY SHAKING AND STRONG ODOR OF EXHAUST FUMES. I HAVE REPLACED SPARK PLUGS AND NEW IGNITION COILS WITH NO CHANGES. I HAVE ALSO REPLACED THE OIL FILTER HOUSING THAT HAD A SEVERE LEAK BEFORE THIS PROBLEM.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11407586,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/27/2021","dateComplaintFiled":"04/12/2021","vin":"2C4RC1BG0ER","components":"ENGINE","summary":"TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE STARTED OVERHEATING. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT STATED THAT THE WATER PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11405349,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/14/2021","dateComplaintFiled":"03/29/2021","vin":"2C4RC1BG8ER","components":"ENGINE","summary":"THE ENGINE IN MY CHRYSLER TOWN & COUNTRY MINIVAN, 3,6L ENGINE, DEVELOPED A SERIOUS \"MISS\" CAUSING POWER LOSS AND VIOLENT VIBRATION WHEN TRYING TO ACCELERATE.  IT HAS BEEN DETERMINED TO BE A MISSFIRE IN CYLINDER #2.  BY TESTING, IT IS DETERMINED TO BE A FAULTY DESIGNED LEFT CYLINDER HEAD. CHRYSLER HAS EXTENDED THE WARRANTY FOR THIS PROBLEM ON ALL 2011 TO 2013 VEHICLES WITH THE 3.6L ENGINE, BUT NOT MY 2014 (YET).   HELP, PLEASE.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11405354,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/14/2021","dateComplaintFiled":"03/29/2021","vin":"2C4RC1BG8ER","components":"ENGINE","summary":"TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE STARTED SHAKING ABNORMALLY, AND LOSS MOTIVE POWER. THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE NUMBER TWO CYLINDER HAD A MISFIRE AND THAT THE CYLINDER HEAD REPLACEMENT WAS NEEDED. THE CONTACT CALLED QUINN MOTORS (6747 GEORGE WASHINGTON MEMORIAL HWY, GLOUCESTER, VA 23061, (804) 693-2408) HOWEVER, THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 127,000.  THE CONSUMER STATED THE VEHICLE HAS A DEFECTIVE CYLINDER HEAD AND REQUIRES $2,000 TO $4,000 TO REPLACE.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11405212,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/13/2021","dateComplaintFiled":"03/28/2021","vin":"2C4RC1GG4ER","components":"ENGINE","summary":"OIL FILTER HOUSING LEAKING.  PART ON BACK ORDER BECAUSE THIS IS SO COMMON. COULD LEAD TO POTENTIAL FIRE AS TO WHY THIS IS A SAFETY HAZARD.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11404639,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/20/2020","dateComplaintFiled":"03/24/2021","vin":"2C4RC1CG1ER","components":"AIR BAGS","summary":"THE DRIVER SIDE HEADREST DEPLOYED WITHOUT COLLISION OR BEING INVOLVED IN AN ACCIDENT. IT WAS DEPLOYED ONE DAY WHEN I GOT IN THE CAR. IT IS NOW DETACHED AND CANNOT BE PUT BACK ON. PLASTIC PARTS INSIDE THE HEADREST SEEM TO HAVE BROKEN. IT FEELS UNSAFE TO DRIVE WITH EXPOSED METAL PARTS BEHIND MY HEAD.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11404634,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2021","dateComplaintFiled":"03/24/2021","vin":"2C4RC1BG2ER","components":"ENGINE","summary":"TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE WAS LEAKING OIL. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO CROWN MOTORS CHRYSLER DODGE JEEP RAM (1127 CENTRAL AVE, HOLLAND, MI 49423, (616) 795-4840) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE OIL FILTER ADAPTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 140,000.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11404039,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/11/2020","dateComplaintFiled":"03/20/2021","vin":"2C4RC1BG2ER","components":"UNKNOWN OR OTHER","summary":"THE SLIDING DOOR ON THE DRIVER'S SLIDE DOES NOT FULLY CLOSE.  IT LEAVES A GAP AT THE REAR OF THE DOOR.  I HAVE TO MANUALLY PUSH THE DOOR TO GET IT TO LATCH.  I HAVE STARTED DRIVING NOT REALIZING THE DOOR IS NOT FULLY CLOSED.  IN ONLINE FORUMS I HEAR THAT MANY OTHERS ARE EXPERIENCING A SIMILAR ISSUE WITH THIS MAKE/MODEL CAR.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11403836,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/18/2021","dateComplaintFiled":"03/19/2021","vin":"2C4RC1CGXER","components":"ENGINE","summary":"LEAKING OIL SO I TOOK IT IN AND MECHANIC SAYS THE OIL FILTER HOUSING  IS CRACKED AND NEEDS TO BE REPLACED. APPARENTLY IT'S PRETTY COMMON AMONG THESE VEHICLES AND HE'S HAVING A HARD TIME GETTING THE PART TO FIX IT. IT'S ON BACK ORDER.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11403622,"manufacturer":"Chrysler (FCA US, LLC)","crash":true,"fire":false,"numberOfInjuries":2,"numberOfDeaths":0,"dateOfIncident":"03/14/2021","dateComplaintFiled":"03/18/2021","vin":"2C4RC1BG0ER","components":"AIR BAGS,SERVICE BRAKES,FUEL/PROPULSION SYSTEM","summary":"GOING 65MPH ON MAJOR HIGHWAY WENT OFF ROAD TAKING OUT MULTIPLE BIG CONCRETE IN GROUND SIGNS. THEN WENT ON 2WHEELS SLAMMED BACK DOWN IN A DOWN HILL MEDIAN. NO AIRBAGS WAS DEPLOYED. TOWN & COUNTRY TOTAL LOSS. ENTIRE FRONT END DAMAGED AND BACK PASSENGER AXEL & WINDSHIELD HUGE CINDER BLOCK TYPE HOLES WITH SHARDS OF GLASS EVERYWHERE EVEN IN OUR EARS! NO AIR BAG DEPLOYED OR ATTEMPTED. I HAD ALMOST HALF TANK GAS NOW EMPTY LIGHT IS ON.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11403720,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/08/2021","dateComplaintFiled":"03/18/2021","vin":"2C4RC1BG5ER","components":"ENGINE","summary":"I NOTICED SOME TYPE OF OIL LEAKING UNDER MY VEHICLE. I TOOK IT TO THE LOCAL CHRYSLER DEALERSHIP AND WAS TOLD THAT THE OIL FILTER HOUSING NEEDED REPLACED. THEY SAID IT WOULD COST AROUND $1,000, BUT THAT THERE WAS NO ETA ON WHEN THEY WOULD HAVE THAT PART IN STOCK.  I CALLED A SMALL AUTO MECHANIC SHOP TO SEE IF THEY COULD GIVE ME A COMPETITIVE PRICE, BUT THEY AREN'T ABLE TO FIND THE PART AVAILABLE THROUGH ANY THIRD PARTY VENDORS.  MY VEHICLE HAS BEEN SITTING AT THE CHRYSLER DEALERSHIP FOR OVER 2 WEEKS WAITING FOR THEM TO LET ME KNOW WHEN THE PART WILL BE AVAILABLE. THE DIAGNOSTIC FEE IS $135 AND WILL ONLY GO TOWARDS THE PRICE OF THE REPAIRS IF THOSE HAPPEN WITHIN 30 DAYS, SO TO KEEP FROM WASTING MONEY AND HAVING MAJOR ISSUES ARISE FROM THIS LEAK I HAVEN'T PICKED UP MY VEHICLE AND WE ARE PLAYING LEAP FROG WITH MY HUSBAND'S SMALL CAR.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11403617,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/12/2021","dateComplaintFiled":"03/17/2021","vin":"2C4RC1CG8ER","components":"STRUCTURE,ENGINE","summary":"I BOUGHT A 2014 TOWN AND COUNTRY FROM MORAN BUICK DEALERSHIP IN SEPTEMBER 2020 BY FEBRUARY 2021 I HAD TO REPLACE COMPONENTS IN MY DRIVERS SIDE WINDOW TWICE DUE TO FAILURE AND THE WINDOW FALLING IN MY DOOR. ALSO NOTICED A HUGE OIL SPOT ON DRIVEWAY WENT TO HAVE IT CHECKED OUT AND WAS TOILD MY OIL FILTER HOUSING CRACKED AND IT ON BACK ORDER OVER 4 MONTH. LOOKING ONLINE THIS IS A HUGE ISSUE. HOW CAN I FEEL SAFE DRIVING MY FAMILY IN THIS VEHICLE WITH OIL LEAKING OUT CONSTANTLY.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11400373,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/05/2021","dateComplaintFiled":"03/11/2021","vin":"2C4RC1BG1ER","components":"ENGINE","summary":"NOTICED ENGINE OIL LEAKING (UNKNOWN WHEN IT STARTED). INITIALLY THOUGH IT MAY HAVE BEEN OIL SPILLED WHEN CHANGING OIL. IT TURNS OUT THE OIL IS LEAKING FORM FILTER HOUSING (ALSO INCLUDES ENGINE OIL COOLER). ENGINE NEEDS EXPENSIVE REPAIR TO FIX DUE TO PLASTIC PARTS. PART IS NOT AVAILABLE TO PURCHASE (BACK ORDER). OIL LEAKS IS HEAVY, UNSURE IF IT MAY POSE A FIRE HAZARD.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11400394,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/11/2021","dateComplaintFiled":"03/11/2021","vin":"2C4RC1BG1ER","components":"ENGINE","summary":"THE OIL PUMP COOLANT LINE AND HOUSING NEEDS TO BE REPLACED - COSTING ABOUT $1K FOR PARTS AND LABOR. THE VAN ONLY HAS 115K MILES AND HAS BEEN WELL-MAINTAINED. I HEARD FROM BOTH THE AUTO REPAIR SHOP AND THE DEALER THAT THIS IS A KNOWN ISSUE AMONG MANY OTHER VANS AND THAT THE PARTS ARE ON BACKORDER FOR 2 MONTHS (ABOUT 15K NEEDED). IT'S NOT JUST ME HAVING THIS ISSUE BUT THOUSANDS. A RECALL SHOULD BE IN EFFECT.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11399362,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/03/2021","dateComplaintFiled":"03/05/2021","vin":"2C4RC1BG0ER","components":"ELECTRICAL SYSTEM","summary":"THE RADIO HAS STOPPED WORKING. THE SCREEN WILL SOMETIMES COME ON TO ALL WHITE THEN GO OFF AGAIN AND OTHER TIMES THE CHRYSLER SYMBOL WILL SHOW THEN GO OFF AFTER A FEW MINUTE. NO SOUND, NO BACK UP CAMERA, NOTHING . BEEN DOING THIS FOR 3 DAYS.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11396995,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/04/2021","dateComplaintFiled":"02/19/2021","vin":"2C4RC1BG0ER","components":"ENGINE","summary":"TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE WAS LEAKING OIL UNDERNEATH THE VEHICLE. THERE WAS NO WARNING LIGHT ILLUMINATED. THE CONTACT HAD THE OIL FILTER HOUSING REPLACED. RECENTLY WHILE DRIVING 28 MPH, THE VEHICLE STALLED IN THE MIDDLE OF THE ROADWAY. AFTER SEVERAL ATTEMPTS, THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND PULLED TO SIDE OF THE ROADWAY. THE CONTACT HAD THE VEHICLE TOWED TO STEVENSON-HENDRICK TOYOTA JACKSONVILLE (3124 NEW BERN HWY, JACKSONVILLE, NC 28546) WHO DIAGNOSED THE FAILURE AND STATED THAT A ROD WENT THRU THE ENGINE CAUSING TO FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 144,000.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11396780,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/11/2021","dateComplaintFiled":"02/18/2021","vin":"2C4RC1GG5ER","components":"ENGINE","summary":"HAD MY OIL CHANGED AND TUNED UP LAST MONTH  ROUGHLY 3 DAYS LATER I NOTICED OIL ON MY DRIVE. BROUGHT IT TO A FRIEND AND SAT FOR 30 MIN AND A PUDDLE OF OIL SHOWED UP IN HIS GARAGE FLOOR.  WE CHECKED THE OIL LEVEL AND FOUND OIL ALL OVER THE MOTOR. I TOOK IT BACK TO WHERE I HAD MY WORK DONE AND WAS TOLD THE LEAK WAS COMING FROM UNDER THE OIL FILTER HOUSING ASSEMBLY AND THERE ARE 2000 ON BACK ORDER. WHICH MAKES ME THINK THERE IS A PROBLEM YOUR AWARE OF AND HOW DO I GET IT FIXED.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11396478,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/19/2021","dateComplaintFiled":"02/16/2021","vin":"2C4RC1BG1ER","components":"ENGINE","summary":"I NOTICED OIL UNDER MY VEHICLE. I CRAWLED UNDERNEATH THE VEHICLE AND NOTICED OIL WAS COATING ALL VISIBLE PARTS OF MOTOR. UPON FURTHER INSPECTION THE OIL FILTER HOUSING ASSEMBLY HAS DEVELOPED A CRACK IN IT. THIS IS A PLASTIC PIECE THAT IS AFFIXED TO THE ENGINE (HEAT AND PLASTIC DO NOT MIX). THIS HAS CAUSED OIL TO LEAK ONTO THE MOTOR (AT APPROXIMATELY 1 QUART PER 3000 MILES DRIVEN). THIS HAS THE POTENTIAL TO CAUSE A FIRE IN THE ENGINE BAY AT ANY TIME.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11395834,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/11/2021","dateComplaintFiled":"02/11/2021","vin":"2C4RC1BG8ER","components":"ENGINE","summary":"ON TWO OCCASIONS DURING THE LAST MONTH THE ENGINE HAD JUST DIED WHILE DRIVING. IT HAPPENS AROUND 30MPH AND DECELERATING. BATTERY WAS WORKING BECAUSE RADIO STAYED ON, BUT LOST ALL OTHER OPERATING FUNCTIONS INCLUDING AUTOMATIC STEERING.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11395567,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2020","dateComplaintFiled":"02/10/2021","vin":"2C4RC1GGXER","components":"ENGINE","summary":"MY VEHICLE HAS A TICKING PROBLEM (LIFTER) FOR OVER 8 MONTHS. I NEED TO GET IT FIXED AND NO ONE WORKS ON THE ENGINE.  ONLY THE DEALER. SECONDLY, MY ENGINE LIGHT COMES ON FOR THE THERMOSTAT GAUGE.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11395273,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/11/2021","dateComplaintFiled":"02/08/2021","vin":"2C4RC1BG2ER","components":"ENGINE","summary":"AT 50,000 MILES THE TRANSMISSION VALVE WENT OUT - CAUSING THE VAN TO STALL WHILE DRIVING. IT WAS REPLACED. AGAIN AFTER ANOTHER 50,000 MILES THIS TRANSMISSION VALVE IS GOING OUT AND THE VEHICLE IS AGAIN STALLING WHILE DRIVING.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11390908,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2020","dateComplaintFiled":"01/31/2021","vin":"2C4RC1BG9ER","components":"ELECTRICAL SYSTEM","summary":"TIRE PRESSURE SENSER READS A FALSE LOW TIRE. TIRES INSPECTED MY MECHANIC AND NONE OF THE TIRES ARE ACTUALLY LOW. TIRE PRESSURE SENSER STAYS ON EVERY ENGINE START AND DOES NOT GO AWAY","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11389817,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"01/24/2021","dateComplaintFiled":"01/25/2021","vin":"2C4RC1GG9ER","components":"SEATS","summary":"I HAVE A TOWN AND COUNTRY 2014. WHILE MY HUSBAND WAS DRIVING OUR MINI VAN ON THE HIGHWAY AND I WAS IN THE PASSENGER SEAT. THE HEAD REST ON THE PASSENGER SIDE SEAT DEPLOYED AND SLAMMED INTO THE BACK OF MY HEAD TWICE FOR NO REASON. WE TOOK IT TO THE DEALERSHIP AND IT WAS WAY TOO EXPENSIVE FOR US TO PAY FOR OUT OF POCKET BECAUSE IT WAS NOT COVERED IN OUR WARRANTY. THEN JUST A FEW DAYS AGO WHEN I WAS DRIVING AND COME TO A STOP THE DRIVERS SIDE HAD SLAMMED INTO THE BACK OF MY HEAD AGAIN! WHY WOULD THESE DEPLOY FOR NO REASON WHAT SO EVER. THIS IS A HUGE SAFETY RISK. THEY CANNOT BE RESET BECAUSE THE SAME PIECE THAT BROKE ON THE PASSENGER SIDE BROKE ON THE DRIVER SIDE. PLEASE TELL ME WHAT ARE THE CHANCE ?? THIS IS NEEDS TO BE ADDRESSED AND THE FAULTY HEAD RESET NEEDS TO BE RECALLED.*DT  CONSUMER DID NOT CONTACT THE MANUFACTURER.*JB","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11389031,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/17/2021","dateComplaintFiled":"01/20/2021","vin":"2C4RC1CG3ER","components":"STEERING,SERVICE BRAKES,ENGINE","summary":"ON 1/17/21, THE VAN ENGINE STALLED WHILE I WAS DRIVING ON A FREEWAY.  THIS CAUSED LOSS OF POWER STEERING AND POWER BRAKES.  I COASTED TO STOP ON SIDE OF ROAD, WAITED A BIT, AND RESTARTED THE VAN.  IT DROVE FOR AOUT 3 MILES WHEN  THE SAME THING HAPPENED.  PROBLEM APPEARS INTERMITTENT SINCE IT HASN'T HAPPENED WHEN I BRIELFY DROVE THE CAR ON 1/18 AND 1/19.  DEALER IS SAYING THEY CAN'T FIND ANYTHING WRONG WITH CAR (TOOK CAR IN TO DEALER ON 1/20)","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11384028,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/16/2020","dateComplaintFiled":"12/18/2020","vin":"2C4RC1BG6ER","components":"FUEL/PROPULSION SYSTEM","summary":"WE HAD TO REPLACE THE OIL FILTER ADAPTER IN OUR VAN BECAUSE IT WAS LEAKING.  OUR MECHANIC SAID HE IS FIXING A LOT OF THESE IN VANS SIMILAR TO OURS.  WHEN RESEARCHING ONLINE, WE SEE THAT LARGE NUMBERS OF PEOPLE WITH 2014 CHRYSLER VANS HAVE THE SAME ISSUE.  SOME EVEN REPORTED THEIR VEHICLES CATCHING FIRE AS A RESULT OF THE ISSUE.  IT COST OVER $600 FOR US TO HAVE IT REPAIRED.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11383244,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/13/2020","dateComplaintFiled":"12/13/2020","vin":"2C4RC1BG1ER","components":"SEATS","summary":"DRIVER SEAT ACTIVE HEAD RESTRAINT DEPLOYED WHEN NOT IN A COLLISION. THE CAR WAS OFF AND WE WERE LOADING KIDS IN THE CAR. CAN'T GET IT TO GO BACK TOGETHER.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11376953,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/28/2020","dateComplaintFiled":"11/29/2020","vin":"2C4RC1BG9ER","components":"SEATS","summary":"WHILE PARKING MY VEHICLE IN MY DRIVEWAY AND AFTER COMING TO A STOP, MY DRIVER SIDE HEADREST (ACTIVE HEAD RESTRAINT) DEPLOYED, STRIKING ME IN THE BACK OF MY HEAD. I WAS NOT INJURED. THERE WAS NO ASSOCIATED VEHICLE NOR DID THE VEHICLE STRIKE AN OBJECT. UPON FURTHER EXAMINATION, A PLASTIC SEATING THAT HOLDS THE METAL PIN HAD BROKEN. ATTEMPTS TO RESET WAS UNSUCCESSFUL BECAUSE OF THE BROKEN PLASTIC PIN SEATING. THE ATTACHED PHOTO SHOWS A STRAP AROUND THE HEADREST SO THAT THE VEHICLE CAN BE DRIVEN SAFELY.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11375678,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/05/2020","dateComplaintFiled":"11/20/2020","vin":"2C4RC1BG3ER","components":"ENGINE","summary":"VEHICLE HAD LEAKING PLASTIC OIL FILTER HOUSING AT 110K MILES. AFTER REVIEW ONLINE, NOTICED THIS IS A VERY COMMON DESIGN ISSUE ALL OVER THE 3.6 PENTASTAR V6. THEN AT 127K, I HAVE NOW BEEN INFORMED AFTER ENGINE STARTED TICKING WHILE DRIVING THAT TIMING CHAIN, CAMSHAFT ETC HAVE FAILED AND ENGINE MUST BE REBUILT AND OR REPLACED ENTIRELY. I HAVE OWNED MANY VEHICLES AND NEVER HAD ONE WITH AN ENGINE FAILURE AT THIS LOW MILEAGE. SMALL FIXES, OF COURSE BUT TOTAL CATASTROPHIC ENGINE PART FAILURE AT 127K? CHRYSLER SHOULD BE ASHAMED OF THIS POORLY DESIGNED ENGINE. THEY KNOW THIS ENGINE HAS PROBLEMS AS THEY EXTENDED ENGINE WARRANTIES FOR 2011-2013 MODELS BUT I FEEL LIKE THEY LEAVE THEIR CUSTOMERS WITH NEWER ENGINES HIGH AND DRY. I WILL NEVER BUY ANOTHER FCA PRODUCT AGAIN AS LONG AS I LIVE, AND I AM A YOUNG FATHER WITH MANY MORE VEHICLES LEFT TO BUY IN MY LIFE - THIS WAS MY FIRST FCA VEHICLE.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11375441,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/03/2020","dateComplaintFiled":"11/19/2020","vin":"2C4RC1BG1ER","components":"ENGINE","summary":"TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN & COUNTRY. THE CONTACT STATED THAT IN THE DRIVEWAY OF HIS RESIDENTS THERE WERE DROPS OF OIL IN THE DRIVEWAY. NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THE VEHICLE AND DETERMINED THAT THE OIL PRESSURE GAUGE NEEDED TO BE REPLACED. THE OIL WAS REPLACED IN THE VEHICLE HOWEVER, THE FAILURE RECURRED. NO DEALER WAS CONTACTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11365487,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/20/2020","dateComplaintFiled":"10/20/2020","vin":"2C4RC1CGXER","components":"SEATS","summary":"THE PASSENGER ACTIVE HEAD REST EXPLODED FORWARD WHILE I WAS DRIVING. I HAD JUST DROPPED MY WIFE OFF AND WAS HEADED DOWN THE ROAD AND A LOUD BOOM HAPPENED AND I LOOKED OVER AND SAW THE HEAD REST STICKING FORWARD FROM THE REST OF THE PIECE. IF MY WIFE WAS STILL IN THE VEHICLE IT WOULD HAVE STRUCK HER IN THE HEAD.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11365132,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2020","dateComplaintFiled":"10/19/2020","vin":"2C4RC1BG4ER","components":"POWER TRAIN,ENGINE","summary":"TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE VEHICLE LOSS POWER STEERING ASSIST WITHOUT WARNING. THE VEHICLE WAS TURNED OFF AND RESTARTED AND OPERATED AS DESIGNED. ADDITIONALLY, AFTER COMING TO A STOP, THE POWER STEERING FAILED TO OPERATE AS DESIGNED. THE VEHICLE ALSO FAILED TO ACCELERATE AS INTENDED. THE VEHICLE WAS TURNED OFF, RESTARTED, AND OPERATED AS INTENDED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 115,000.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11364863,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2019","dateComplaintFiled":"10/17/2020","vin":"2C4RC1BG1ER","components":"STRUCTURE","summary":"SLIDING DOORS HAVE DIFFICULTY OPENING AND CLOSING ON BOTH SIDES. PLASTIC COVERING BREAKS OFF EVERY TIME THE DOORS OPEN/CLOSE, LEAVING EXPOSED WIRES ON THE OUTSIDE OF THE VEHICLE.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11364220,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"10/12/2020","dateComplaintFiled":"10/13/2020","vin":"2C4RC1BG5ER","components":"AIR BAGS","summary":"CAR JUST PARKED IN PARKING SPOT AND PASSENGER TOOK SEATBELT OFF AND STARTED TO PULL DOOR LEVER.  PASSENGER HEADREST AIRBAG BURSTED OPEN, KNOCKING THE PASSENGER HEAD FORWARD.  HEADREST MADE A LOUD BANG.  THE MOTION AND FORCE OF THE HEADREST BANGED AGAINST THE BACK OF PASSENGER HEAD CAUSING INSTANT HEADACHE AND WHIPLASH.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11363944,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/15/2020","dateComplaintFiled":"10/12/2020","vin":"2C4RC1BG7ER","components":"POWER TRAIN","summary":"AT 61,000 MILES VEHICLE WAS IN ROAD AND QUIT. WOULD NOT SHIFT. NO WARNINGS OR LIGHTS","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11362763,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/03/2020","dateComplaintFiled":"10/05/2020","vin":"2C4RC1BG9ER","components":"SEATS","summary":"WAS DRIVING FROM PA TO NEW YORK ON THE HIGHWAY AND ABOUT 150 MILES INTO THE TRIP THE HEADREST EXPLODED OUT WORD AND STUCK ME IN THE BACK OF THE HEAD. CAUSING A LITTLE CONFUSION AND A INSTANT HEADACHE. THERE WAS NOTHING THAT COULD HAVE CAUSED THIS. THE ROAD WAS NOT BUMPY OR WAS THERE ANY KIND OF IMPACT TO THE VAN. THANK GOD MY WIFE WAS NOT DRIVING BECAUSE THE IMPACT OF THE HEADREST PROBABLY WOULD HAVE KNOCKED HER OUT AND CAUSED AN ACCIDENT. THE HEADREST SYSTEM IS SUPPOSED TO BE A SAFETY DEVICE BUT IS DEFECTIVE AND A RISK TO ANYONE THAT IS DRIVING A CHRYSLER PRODUCT.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11362744,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2018","dateComplaintFiled":"10/05/2020","vin":"2C4RC1BG5ER","components":"STRUCTURE,ENGINE","summary":"TL* THE CONTACT OWNED A 2014 CHRYSLER TOWN AND COUNTRY TOURING VAN. THE CONTACT STATED THAT THE VEHICLE WAS PARKED IN THE DRIVEWAY OF HIS HOME AND VEHICLE SUDDENLY BURST INTO FLAMES. THE FLAMES QUICKLY ENGULFED THE ENTIRE VEHICLE. THE FIRE DEPARTMENT WAS CONTACTED AND  PUT OUT THE FLAMES. THE CONTACT DID NOT RECEIVE EITHER A POLICE OR FIRE DEPARTMENT REPORT. THE INSURANCE COMPANY TOTALED THE VEHICLE ALONG WITH ANOTHER VEHICLE THAT WAS PARKED IN THE DRIVEWAY AS WELL. THERE WERE NO INJURIES. THE MANUFACTURER WAS CONTACTED AND THEY SENT A LETTER DIRECTING THE CONTACT TO WORK WITH THE INSURANCE COMPANY TO SETTLE THE CLAIM . THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE  115,000. *LN*JB","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11360903,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/06/2018","dateComplaintFiled":"09/24/2020","vin":"2C4RC1CG7ER","components":"ELECTRICAL SYSTEM","summary":"BLIND SPOT DETECTION MONITOR FAILING DUE TO CORROSION ON THE TERMINALS","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11360147,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/16/2018","dateComplaintFiled":"09/21/2020","vin":"2C4RC1BG3ER","components":"UNKNOWN OR OTHER","summary":"REAR PASSENGER DOOR WILL OPEN AND CLOSE NORMALLY BUT WHEN IT GETS HOT OUTSIDE THE DOOR WILL NOT LATCH WHEN IT CLOSES. DOOR SOUNDS LIKE IT IS CONSTANTLY TRYING TO LATCH SHUT.  THIS WILL ALSO START HAPPENING IF THE VEHICLE GOES OVER A BUMP WHILE DRIVING AND THE LIGHTS GO ON THAT THE DOOR IS OPEN.  THE DOOR IS TRYING TO OPEN AND CLOSE WHILE DRIVING","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11359979,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2020","dateComplaintFiled":"09/19/2020","vin":"2C4RC1BGXER","components":"STRUCTURE","summary":"DRIVER SIDE REAR SLIDING DOOR WILL NOT LATCH ALL THE WAY. KEEPS POPPING IN AND OUT. WHEN DRIVING THE DOOR AJAR LIGHT COMES WHEN WHEN I HIT A BUMP. I HAVE READ ONLINE THIS HAPPENING TO MANY OTHER TOWNS AND COUNTRIES.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11355389,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/30/2020","dateComplaintFiled":"09/16/2020","vin":"2C4RC1BG7ER","components":"SEATS","summary":"THE HEADREST ON THE DRIVERS SIDE DEPLOYED WHILE DRIVING ON A SMOOTH ROAD AND DISORIENTED ME FOR A FEW SECONDS.  THE STREET IS CURVY AND IS ON A CAUSEWAY.   I DRIVE IT EVERYDAY AT A SPEED LIMIT OF 45.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11354745,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/14/2019","dateComplaintFiled":"09/13/2020","vin":"2C4RC1BG9ER","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE","summary":"I'VE LISTED A DATE BELOW I DON'T RECALL THE EXACT DATE, DON'T RECALL THE EXACT MILEAGE, OR THE EXACT SPEED EVERYTHING LISTED HEREIN IS APPROXIMATE, IF IT HAD HAPPENED ALL DAY EVERYDAY THEN I COULD'VE REMEMBERED, BUT THE FOLLOWING HAS HAPPENED ON MULTIPLE OCCASIONS BOTH IN WINTER AND IN SUMMER.  1. VEHICLE HAS STOPPED ON ME WHILE DRIVING MULTIPLE TIMES, DOESN'T OTHERWISE SEEM TO DRIVE ROUGH, IT HAS ALSO STALLED ON ME WHILE DRIVING AND I MAKE \"Y\" TURNS OR AM DRIVING AND STOP AT A STOP SIGN. I PUT THE VAN BACK IN PARK, AND IT WILL START BACK UP. IT DOESN'T HAPPEN WHILE THE CAR IS IN PARK. SOMETIMES THERE IS A BURNING SMELL THAT IS SIMILAR TO THE SMELL OF AN AIRPLANE.    2. TICKING NOISE WHEN I START AND CONTINUES WHILE I'M DRIVING AND INCREASES AS I ACCELERATE.     3. HEAT AND A/C WILL TURN ON, ON ITS OWN, TURNS ON THE REAR FIRST, AND THEN THE FRONT SEATS AFTER, I CAN TURN IT OFF AND IT WILL REPEAT THE PROCESS (I'VE ACTUALLY RECORDED IT HAPPENING).      4. LEFT PASSENGER DOOR CLOSES ON ITS OWN, WON'T STAY OPEN, CLICKING NOISE EVEN IF IT'S CLOSED.    5. INTERIOR LIGHTS AND RADIO WILL FLICKER AND GO DIM THEN BRIGHT (AS IF SWITCHING FROM NIGHT TO DAYTIME THROUGHOUT THE WHOLE TIME I'M DRIVING FREQUENTLY HAPPENS).","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11353682,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/18/2019","dateComplaintFiled":"09/08/2020","vin":"2C4RC1BG0ER","components":"ELECTRICAL SYSTEM","summary":"MY VEHICLE RANDOMLY SHUT OFF WHILE DRIVING.  IT HAPPENED 15 TIMES OVER THE PAST YEAR CREATING EXTREMELY DANGEROUS SITUATIONS.  BECAUSE IT WAS NOT THROWING ANY CODES, AND WOULD NOT REPLICATE OFTEN, IT WAS HARD TO DIAGNOSE UNTIL I DEVELOPED AN ISSUE WITH STARTING THE CAR, ALMOST A YEAR LATER.  THE WIN MODULE WAS BAD.  I NOW KNOW THAT EARLIER MODEL YEAR'S HAD A RECALL FOR THIS EXACT ISSUE.  I FIND IT CURIOUS THAT THE BAD WIN MODULE WOULD OCCUR RANDOMLY FOR MY MODEL YEAR WITHOUT A COLLECTION OF OCCURANCES.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11353506,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/07/2020","dateComplaintFiled":"09/07/2020","vin":"2C4RC1CG4ER","components":"SEATS","summary":"WHILE PARKED IN A PARKING LOT, BEFORE VEHICLE WAS STARTED, THE PASSENGER HEADREST EXPLODED FORWARD WITH A BANG.  UPON INSPECTION, THE PLASTIC PIECE THAT IS DESIGNED TO RETAIN THE AHR DEVICE FAILED.  HEADREST IS UNUSABLE.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11352487,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/06/2020","dateComplaintFiled":"09/01/2020","vin":"2C4RC1BG8ER","components":"ELECTRICAL SYSTEM","summary":"THE REAR PASSENGER SLIDING DOOR CONTINUES TO TRY TO LATCH AFTER CLOSED, GENERALLY ONLY ON VERY HOT DAYS. THIS HAPPENS WHEN THE VEHICLE IS STATIONARY OR IN MOTION. THIS IS A WELL KNOWN PROBLEM WITH THESE VEHICLES. PLEASE READ THE COMMENTS ON THE SITE BELOW TO SEE HOW MANY PEOPLE HAVE BEEN EFFECTED BY THIS- HOW IS THIS NOT A RECALL YET??  HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-C24092_DS899542","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11352007,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/27/2020","dateComplaintFiled":"08/29/2020","vin":"2C4RC1GG8ER","components":"SEATS","summary":"EARLY ON/ABOUT AUGUST 27, 2020 I WENT OUT TO MY CHRYSLER T&C , PARKED OVERNIGHT IN MY HOME'S DRIVEWAY, AND DISCOVERED THAT THE FRONT PASSENGER SEAT HEADREST HAD DEPLOYED.  THE VEHICLE HAD NOT BEEN INVOLVED IN ANY INCIDENTS OF SUDDEN CONTACT WITH ANY OTHER VEHICLE OR OBJECT.  EXAMINATION OF THE VEHICLE EXTERIOR SHOWS ZERO EVIDENCE OF ANY CONTACT WITH ANOTHER OBJECT ON ANY OF THE OUTSIDE SURFACES.  THE HEADREST WAS NOT DEPLOYED WHEN I WAS LAST IN THE VEHICLE, BUT WAS DEPLOYED WHEN I LOOKED AT IT THE NEXT MORNING.  I HAVE NOT YET TAKEN THE VEHICLE TO ANY REPAIR FACILITY AND NO ONE EXCEPT ME AND MY WIFE HAVE SEEN THE PROBLEM.  I AM THE SOLE PERSON TO DRIVE THIS VEHICLE.  NO OTHER PERSON, INCLUDING MY WIFE, DRIVES IT. .","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11351019,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/20/2020","dateComplaintFiled":"08/24/2020","vin":"2C4RC1BG2ER","components":"SEATS","summary":"WHILE DRIVING THE DRIVER SIDE HEADREST DEPLOYED HITTING ME IN THE HEAD. I WAS TRAVELING AT ABOUT 40 MILES PER HOUR ON A STATE HIGHWAY.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11350259,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/24/2020","dateComplaintFiled":"08/19/2020","vin":"2C4RC1BG3ER","components":"SEATS","summary":"TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE CENTER SEAT HEADREST FAILED TO REMAIN UPRIGHT, INSTEAD POINTING TOWARD THE FRONT WINDSHIELD. THE CONTACT CALLED EARNHARDT CHRYSLER DODGE JEEP RAM DEALER LOCATED AT 1521 E. DRIVERS WAY, GILBERT, AZ 85297, AND WAS INFORMED THAT THERE WAS NO RECALL ON THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL AND THAT THE WARRANTY HAD EXPIRED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 115,108.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11350204,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/19/2020","dateComplaintFiled":"08/19/2020","vin":"2C4RC1CG8ER","components":"UNKNOWN OR OTHER","summary":"WILL NOT CRANK OR TURNOVER. WORKED FINE 9:00 PM NIGHT BEFORE. NEXT MORNING IT WILL NOT START.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11350060,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2020","dateComplaintFiled":"08/18/2020","vin":"2C4RC1BGXER","components":"SEATS","summary":"DRIVERS SEAT PROBLEM.  ACTIVE HEADREST RESTRAINT FAULTY  THE PLASTIC RETENTION TABS HOLDING THE METAL BAR IN PLACE SPONTANEOUSLY BROKE ,THE METAL TEETH WERE STILL LOCKED DOWN ON THE BAR SHOWING IT DIDN'T DEPLOY, JUST THE PLASTIC TABS BROKE.  THIS CAUSED THE HEADREST TO 'ACTIVATE' AND MOVE FORWARD.  THIS IS A SAFETY ISSUE.  VEHICLE WAS PARKED IN DRIVEWAY.  NO INJURIES AS NO ONE IN THE CAR.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11349347,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"08/14/2020","dateComplaintFiled":"08/15/2020","vin":"2C4RC1BG0ER","components":"UNKNOWN OR OTHER","summary":"MY HEADREST DEPLOYED VERY SUDDENLY WHILE I WAS DRIVING GOING ABOUT 40 MILES AN HOUR AND FOR NO REASON...MY CAR WASN'T HIT AND I DIDN'T EVEN HIT A BUMP. IT SOUNDED LIKE AN EXPLOSION AND THE HEADREST HIT THE BACK OF MY HEAD SO HARD MY CHIN HIT MY CHEST. I'M VERY LUCKY I WAS NOT KNOCKED OUT AND DIDN'T CAUSE AN ACCIDENT.*DT  CONSUMER STATED SHE SOUGHT MEDICAL ATTENTION BUT STILL HAS DISCOMFORT ON HER NECK.*JB","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11349551,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/15/2020","dateComplaintFiled":"08/15/2020","vin":"2C4RC1CG6ER","components":"UNKNOWN OR OTHER,ENGINE","summary":"WHEN I WAS DRIVING SUDDENLY MY VAN TURN OFF","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11348492,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/12/2019","dateComplaintFiled":"08/10/2020","vin":"2C4RC1BG5ER","components":"UNKNOWN OR OTHER","summary":"ON  MARCH 12, 2019 MY VAN BURST INTO FLAMES WHILE PARKED IN MY DRIVEWAY. THE VAN WAS A TOTAL LOSS AND MY VW WHICH WAS PARKED IN FRONT OF THE VAN WAS DEEMED TO BE A TOTAL LOSS BY THE INSURANCE COMPANY. THERE WAS ALSO EXTENSIVE DAMAGE DONE TO THE FRONT WALL OF MY HOME AND LANDSCAPING. THE VAN HAD BEEN DRIVEN LOCALLY APPROXIMATELY THREE HOURS PRIOR TO THE FIRE.*DT*JB","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11344143,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/08/2020","dateComplaintFiled":"08/09/2020","vin":"2C4RC1CG9ER","components":"ELECTRICAL SYSTEM,ENGINE","summary":"TRANSMISSION WENT WITH 56000 MILES, GETTING THE CAR BACK IN ALMOST 4 WEEKS. NOW CAR JUST STOPS DEAD. HAD TO TOW TO DEALER AGAIN SAME PROBLEM. SCARED TO DRIVE BECAUSE AFTER GETTING CAR BACK ENGINE 'ROLLS'. FEELS LIKE STOPPING. I STALLED YESTERDAY AT INTERSECTION AND GOT TOWED TO DEALER. THE FIXED TRANS BUT NOW I HAVE JUST STOPPING PROBLEM. LOOKING THE PROBLEM UP I FIND IT'S A PROBLEM WITH CHRYSLER. I CAN'T AFFORD TO KEEP A LEMON. PLEASE CHECK IT OUT.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11343964,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/07/2020","dateComplaintFiled":"08/07/2020","vin":"2C4RC1BG4ER","components":"SEATS","summary":"THE HEADREST ACTIVE RESTRAINT SYSTEM DEPLOYED WHILE DRIVING IN TOWN. THE PLASTIC PIECE THAT HOLDS THE PIN BROKE.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11343414,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/05/2020","dateComplaintFiled":"08/05/2020","vin":"2C4RC1BG8ER","components":"POWER TRAIN,ELECTRICAL SYSTEM,ENGINE","summary":"ONE MORNING BEFORE WORK WHEN I STARTED THE VAN I NOTICED THE BATTERY LIGHT WAS ILLUMINATED. THE VEHICLE DROVE FINE AND AFTER WORK,THE LIGHT WAS NOT ON ANYMORE. THE VAN SAT ALL WEEKEND AND WHEN I STARTED IT UP 2 DAYS LATER THE BATTERY LIGHT WAS AGAIN ILLUMINATED. SO I SCHEDULED IT TO BE SEEN AT THE DEALERSHIP. BY THE TIME THE DEALERSHIP COULD GET ME IN, THE BATTERY LIGHT WAS NO LONGER ON. THE DEALERSHIP RAN DIAGNOSTICS AND COULD FIND NO ISSUES SO I PICKED IT UP WITH NO RESOLUTION. TODAY HAS BEEN A WEEK SINCE THE DEALERSHIP LOOKED AT THE VAN, THE BATTERY LIGHT HAS BEEN ON SOLID FOR 3 DAYS NOW AND ON MY WAY TO DRIVE IT BACK TO THE DEALERSHIP THIS MORNING, IT COMPLETELY DIED ON THE SIDE OF THE ROAD AND I HAD TO HAVE IT TOWED THE REST OF THE WAY THERE. THE VEHICLE COMPLETELY DIED WHILE DRIVING ON A STRAIGHT 35MPH ROAD. ALL POWER STEERING AND INSTRUMENTS WERE LOST AND I COULDNT EVEN PUT THE VAN IN NEUTRAL OR GET THE KEY OUT OF THE IGNITION. I AM CURRENTLY WAITING TO HEAR FROM THE DEALERSHIP AS TO WHAT THEY FOUND AS THE CAUSE.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11343376,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/04/2020","dateComplaintFiled":"08/04/2020","vin":"2C4RC1BG7ER","components":"ELECTRICAL SYSTEM","summary":"THE REAR SLIDING DOOR MAKES A LOUD BUZZING NOISE WHEN THE DOOR LOCKS AND UNLOCKS. I'VE BEEN TOLD THAT IT IS THE ACTUATOR. IT HAPPENS EVERY SINGLE TIME THE DOOR IS LOCKED OR UNLOCKED, WETHER DRIVING OR STATIONARY.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11343029,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2016","dateComplaintFiled":"08/03/2020","vin":"2C4RC1BG0ER","components":"STRUCTURE","summary":"MY WIFE AND I PURCHASED THIS VEHICLE IN FEBRUARY OF 2016. AT THAT TIME, EVERYTHING WAS FULLY FUNCTIONAL AND WORKING CORRECTLY. IT WASN'T UNTIL THE WEATHER WARMED UP (STARTED APPROXIMATELY IN APRIL OF 2016) THAT WE NOTICED THAT THE DRIVER'S SIDE PASSENGER DOOR WOULD NOT CLOSE PROPERLY, WHILE STATIONARY NOR WHILE IN MOTION AT TIMES. THIS HAPPENS ANY TIME, BUT IT PARTICULARLY HAPPENS WHEN THE WEATHER IS ABOVE 75 DEGREES. THE DOOR HAS A PROBLEM LATCHING CLOSED COMPLETELY. THE DOOR WITH MAKE A JERKING NOISE AS IF IT'S TRYING TO CLOSE, AND IT DOES NOT STOP UNTIL WE PUSH FORCEFULLY ON THE REAR OF THE DOOR TO CATCH THE LATCH. THE DOOR INDICATOR LIGHT ALSO FLASHES ON AND OFF AS THE DOOR IS ATTEMPTING TO CLOSE COMPLETELY. THIS ALSO HAPPENS SOMETIMES WHILE DRIVING. IF THERE IS THE SLIGHTEST BUMP, THE DOOR WILL START TO MAKE THE NOISE AS IF IT'S TRYING TO LATCH. THERE HAVE BEEN TIMES WHEN WE CAN SEE THE DAYLIGHT THROUGH THE DOOR BECAUSE THE DOOR ISN'T CLOSED PROPERLY. THIS STARTED OUT AS A SPORADIC ISSUE BUT IT HAS INCREASINGLY OCCURRED OVER THE YEARS. WE'VE BEEN TRYING TO FIND SOLUTIONS FOR A WHILE NOW. IT HAS BEEN WORSE THIS YEAR AND MORE DANGEROUS WITH BEING ABLE TO SEE THE DAYLIGHT/ROADWAY WHILE DRIVING IF IT'S NOT CLOSED COMPLETELY. THIS IS VERY UNSAFE FOR ANYONE.     WE KNOW THAT WE ARE NOT THE ONLY FAMILY WITH THIS VEHICLE THAT ARE HAVING THESE ISSUES. WE JOINED A GROUP THREAD ON CARGURUS.COM WHERE SO MANY OTHERS ARE HAVING THIS ISSUE. THIS SHOULD BE A SAFETY RECALL.     I'VE CONTACTED MOPAR/CHRYSLER AND THE ONLY RESPONSE I RECEIVED IS THAT MY VEHICLE IS NO LONGER UNDER WARRANTY AND I NEED TO PAY FULL PRICE TO HAVE THIS ISSUE FIXED. THEY DON'T EVEN KNOW WHAT THE ISSUE IS.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11341516,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/08/2020","dateComplaintFiled":"07/26/2020","vin":"2C4RC1BG2ER","components":"STRUCTURE","summary":"THE SLIDING DOOR ON THE DRIVER'S SIDE WILL SOMETIMES START OPENING AND CLOSING, AS IF IT IS ATTEMPTING TO RE-LATCH.  THIS HAS HAPPENED WHEN THE CAR WAS IN MOTION AND HAD TRAVELED OVER A BUMP.  THIS HAS ALSO HAPPENED WHEN THE DOOR IS CLOSING BUT DOES NOT SEEM TO BE ABLE TO LATCH PROPERLY.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11340601,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/10/2020","dateComplaintFiled":"07/21/2020","vin":"2C4RC1BG1ER","components":"SEATS","summary":"THE HEADREST ACTIVE RESTRAINT SYSTEM DEPLOYED WHILE SITTING IN OUR DRIVEWAY. THE PLASTIC PIECE THAT HOLDS THE PIN BROKE.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11340212,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/16/2020","dateComplaintFiled":"07/19/2020","vin":"2C4RC1BGXER","components":"SEATS","summary":"NOTICED PASSANGER HEADREST HAD DEPLOYED ONE DAY. PLASTIC EARS THAT HOLD LATCH PIN IN PLACE HAD BROKEN. VEHICLE WAS STATIONARY, NO INJURIES.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11340007,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/24/2020","dateComplaintFiled":"07/17/2020","vin":"2C4RC1BG7ER","components":"ENGINE","summary":"A FEW WEEKS AFTER GETTING MY OIL CHANGED I WAS DRIVING WHEN THE CHECK ENGINE LIGHT CAME ON.  I TOOK IT TO AUTO ZONE AND RAN A DIAGNOSTIC ON THE VEHICLE.  THE RESULT WAS A CODE P0520 WHICH INDICATES A FAULT IN THE ENGINE OIL PRESSURE SENSOR/SWITCH ELECTRICAL CIRCUIT FOR A PREDETERMINED PERIOD OF TIME.  MOST LIKELY SOLUTION IS TO REPLACE THE OIL PRESSURE SWITCH.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11339263,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/11/2020","dateComplaintFiled":"07/14/2020","vin":"2C4RC1BGXER","components":"SEATS","summary":"THE HEADREST BROKED BY ITSELF, THE PLASTIC OF THE MECHANISM CRACKED CAUSING THE HEADREST TO BE HOLD IN PLACE JUST BY THE MATERIAL. THE VEHICLE WAS PARKED, NOT INVOLVED IN ACCIDENT OR ANYTHING ELSE.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11338858,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/11/2020","dateComplaintFiled":"07/12/2020","vin":"2C4RC1CG7ER","components":"SEATS","summary":"MY 8 YEAR OLD SON LEANED WITH HIS HAND ON THE BACK OF THE DRIVER SIDE HEAD REST. THE HEAD REST RELEASED SHOOTING FORWARD. UPON TRYING TO RESET THE HEADREST I NOTICED THE PLASTIC PIECE NEEDED TO HOLD THE SPRING MOUNT TO LOCK IT WAS BROKE THUS NOT ALLOWING ME TO RESET THE HEADREST. THE CAR WAS PARKED AND OFF WHILE THIS HAPPENED.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11338717,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/04/2020","dateComplaintFiled":"07/10/2020","vin":"2C4RC1CGXER","components":"SEATS","summary":"THE FRONT DRIVERS SEAT HEAD REST EXPLODED WHEN I WAS GETTING INTO THE CAR THE CAR WAS PARKED","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11338417,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/03/2020","dateComplaintFiled":"07/09/2020","vin":"2C4RC1BG3ER","components":"SEATS","summary":"ON JULY 3, 2020 I WAS SITTING AT A RED LIGHT AT NIGHT WHEN MY DRIVER SIDE HEADREST DEPLOYED/EXPLODED WITHOUT ANY WARNING, MY VEHICLE WAS NOT IN MOTION AT THE TIME.  NO INJURIES BUT HEADREST IS DEFECTIVE NOW. I WOULD HAVE BEEN INJURED IF I WAS RESTING ON IT AT THE TIME WITHOUT A DOUBT.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11338326,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/09/2020","dateComplaintFiled":"07/09/2020","vin":"2C4RC1BG1ER","components":"SEATS","summary":"DRIVERS SEAT ACTIVE HEAD RESTRAINT DEPLOYED UNEXPECTEDLY WITH NO IMPACT OR KNOWN REASON.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11337177,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2020","dateComplaintFiled":"07/02/2020","vin":"2C4RC1BG4ER","components":"SEATS","summary":"OUR 2014 CHRYSLER TOWN AND COUNTRY DRIVER'S SIDE HEAD REST DEPLOYED.  THE CAR WAS STATIONARY....PARKED IN OUR DRIVEWAY.  NO ONE WAS HURT.  THE PLASTIC PIECES ARE BROKEN  UT THE METAL PIN IS IN PLACE.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11337112,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/15/2020","dateComplaintFiled":"07/02/2020","vin":"2C4RC1BG6ER","components":"POWER TRAIN,VEHICLE SPEED CONTROL","summary":"AT 50,700 MILES AND 6 MONTHS OUT OF WARRANTY, MY FLEX PLATE CRACKED.  THE FLEX PLATE CONNECTS TO THE END OF THE CRANKSHAFT AND THE TORQUE CONVERTER. IF YOUR VEHICLE IS RUNNING WHEN THE FLEX PLATE BREAKS YOUR TRANSMISSION WILL NOT RECEIVE THE ROTATIONAL POWER TRANSFER FROM THE ENGINE TO TURN YOU TORQUE CONVERTER, WHICH CAN CAUSE THE VEHICLE TO BECOME IMMOBILIZED WHILE DRIVING. TO REPAIR THE FLEX PLATE, THE ENTIRE TRANSMISSION MUST BE REMOVED WHICH IS VERY EXPENSIVE.  ADDITIONALLY, A CRACKED FLEX PLATE ALMOST ALWAYS INDICATES A GREATER PROBLEM WITH YOUR ENGINE OR TRANSMISSION.  WE ALSO EXPERIENCED PROBLEMS WITH HESITATION AND/OR PEELING OUT WHEN DEPRESSING THE ACCELERATOR. THE VEHICLE SPEED CONTROL WAS UNPREDICTABLE AND DANGEROUS.  THIS WAS MY FAMILY CAR THAT I THOUGHT I COULD RELY ON FOR YEARS.  INSTEAD, I FELT VERY UNSAFE DRIVING IT, AND WAS DISAPPOINTED TO HAVE SUCH A MAJOR POWERTRAIN FAILURE AT SUCH LOW MILEAGE.   CHRYSLER REFUSES TO ACKNOWLEDGE THE PROBLEM, RECALL, AND PROPERLY REPAIR THE VEHICLE DESPITE MULTIPLE COMPLAINTS OF PEOPLE LOSING CONTROL WHILE DRIVING AT HIGH SPEEDS DUE TO THIS EXACT PROBLEM.  I DECIDED I DIDN'T WANT TO BE THE PERSON THAT DIED SO I TRADED IT IN INSTEAD OF REPAIRING IT, BUT I LOST A LOT OF MONEY IN DOING THAT.  YOU CAN'T PUT A PRICE ON YOUR FAMILY'S SAFETY - DO NOT BUY THIS CAR.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11330036,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/21/2020","dateComplaintFiled":"06/22/2020","vin":"2C4RC1BG5ER","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"VAN TURNED OFF AND WOULD CRANK BUT NOT START. HAPPENED AT RANDOM TIMES UNTIL IT WOULD NOT START AT ALL. WAS TOWED FOR REPAIR, WE HAD TO REPLACE THE TIPM. NOW ONLY A COUPLE WEEKS LATER THE VAN, AGAIN, WILL ONLY CRANK BUT NOT START. *TR","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11329490,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/17/2020","dateComplaintFiled":"06/18/2020","vin":"2C4RC1BG7ER","components":"SEATS","summary":"GOT IN MY CAR THIS MORNING AND NOTICED MY PASSENGER HEAD REST WAS STICKING OUT. DID SOME RESEARCH AND COME TO FIND OUT THE HEAD TEST DEPLOYED FOR NO REASON. I LOOKED AT IT MORE AND PLASTIC INSIDE OF IT BROKE WHICH CAUSE IT TO DEPLOY FOR NO REASON.  *TR","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11326635,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/30/2020","dateComplaintFiled":"05/30/2020","vin":"2C4RC1HG0ER","components":"SEATS","summary":"WIFE WAS DRIVING THE CAR AS NORMAL WHEN BOTH ACTIVE HEAD RESTRAINTS DEPLOYED FOR NO REASON. THERE WAS NO SUDDEN STOP, NO IMPACT. ONE BLEW ALL THE WAY APART, THE OTHER BLEW HALF APART, AND THEN BLEW COMPLETELY WHEN SHE TOUCHED IT TO TRY TO ASSESS WHAT THE PROBLEM WAS. THE CAUSE IS SIMPLE TO DETERMINE. THE HEAD RESTRAINT IS A METAL PIN RETAINED BY CHEAP PLASTIC, AND THE PLASTIC BROKE. I HAVE THE PLASTIC CHIPS TO PROVE IT.  *TR","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11326355,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":true,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"05/26/2020","dateComplaintFiled":"05/28/2020","vin":"2C4RC1BG2ER","components":"ELECTRICAL SYSTEM","summary":"TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN & COUNTRY. THE CONTACT STATED THAT WHILE DRIVING, A NOISE OCCURRED THAT WAS COMING THROUGH THE VEHICLE VENT DRIVER SIDE FRONT DOOR AND SMOKE WAS COMING THROUGH THE VENT SWITCH. THE CONTACT ALSO STATED THAT ON THE DRIVER SIDE BY THE THIRD-ROW SEAT THE CIGARETTE POWER SUPPLY CAUGHT ON FIRE. THE CONTACT COASTED TO THE SIDE OF THE ROAD AND TOOK A BEACH TOWEL TO SMOTHER THE FIRE FOR IT NOT TO SPREAD AND BURN HIS LEFT HAND BUT DID NOT SEEK MEDICAL ATTENTION. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE HOME. THE VEHICLE WAS NOT TAKEN TO A DEALER AND THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE AND GIVEN A CASE NUMBER [XXX]. THE FAILURE MILEAGE WAS APPROXIMATELY 64,700. *DT    INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*JB","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11326214,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/20/2020","dateComplaintFiled":"05/27/2020","vin":"2C4RC1BGXER","components":"SEATS","summary":"I WAS SITTING IN A PARKING LOT AND MY PASSENGER SIDE HEADREST DEPLOYED. I'M SCARED MY DRIVER'S SIDE WILL BE NEXT. CHRYSLER WANTED TO CHARGE ME $800 TO REPLACE IT WHEN IT WAS CLEARLY A DEFECTIVE PART.  *TR","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11326028,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/23/2020","dateComplaintFiled":"05/26/2020","vin":"2C4RC1BG5ER","components":"UNKNOWN OR OTHER","summary":"BOTH DRIVER AND PASSENGER HEADRESTS HAVE DEPLOYED AND WILL NOT RESET DUE TO BROKEN PARTS IN THE HEADRESTS. THE PASSENGER SIDE HEADRESTS DEPLOYED FIRST, AND RECENTLY THE DRIVER SIDE ALSO DEPLOYED. WE HAD TRIED TO RESET THEM  BUT THEY WON'T STAY LATCHED AND CLOSED. IT APPEARS THAT THE BROKEN PART IS THE SAME PIECE ON BOTH HEADRESTS. I'VE ATTACHED PHOTOS OF EACH.   BOTH INCIDENCES OCCURRED WHILE THE VEHICLE WAS IDLE WITH NO OCCUPANTS. WE HAVE NEVER BEEN IN AN ACCIDENT IN THIS VEHICLE.  *TR","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11324449,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/13/2020","dateComplaintFiled":"05/13/2020","vin":"2C4RC1BG6ER","components":"ENGINE","summary":"MY VAN STARTED MAKING A CLICKING NOISE WHILE ON AND WAS PULLING A CODE FOR MISFIRES IN THE ENGINE. IT TURNED OUT TO BE A COMMON KNOWN CONDITION CAUSING METAL IN THE OIL SYSTEM. I STILL OWE $8500.00 ON THIS VAN. I AM A SINGLE MOTHER OF THREE AND NOW WILL BE UPSIDE DOWN ON A CAR THAT I LOVE. I SPOKE TO DIFFERENT MECHANICS WHO AGREED IT HAPPENS IN THIS MODELS ENGINE. I BELIEVED CHRYSLER TO BE TOP QUALITY PRODUCT AND NEVER IMAGINED THAT I WOULD BE ON THE OTHER END OF A CALL TELLING ME THAT MY TOP QUALITY CAR IS NOT WHAT I THOUGHT IT WAS. I AM EXTREMELY DISAPPOINTED AND HAVE FEEL IT NEEDS REPORTED SO OTHER FAMILIES DO NOT HAVE TO GO THROUGH THE SAME FINANCIAL BURDEN THAT I AM.  *TR","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11324078,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/06/2020","dateComplaintFiled":"05/11/2020","vin":"2C4RC1BG3ER","components":"POWER TRAIN,ENGINE","summary":"SUDDENLY EXPERIENCED BAD JERKING ABOVE 35 MPH   AND FOUND OUT WAS A MISFIRES.  REPLACED 2 SPARK PLUGS.  MISFIRES STILL OCCURRING WHICH CAN NOW BE FELT WHILE IDLE (JOLT/HICCUPS AND AROUND 50-60 MPH).  CAN ALSO HEAR ENGINE TICKING.  COMMON WITH 2011-2013 ENGINES AND 2014 ENGINES ARE THE SAME SO EXTENDED WARRANTY SHOULD BE PROVIDED AS WELL.  *TR","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11318384,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/12/2019","dateComplaintFiled":"03/17/2020","vin":"2C4RC1BG3ER","components":"ENGINE","summary":"WHEN WE PURCHASED THE VAN IN 2018, THE DEALER TOLD US THE NUMBER 2 HEAD WAS REPLACED AND CAMSHAFT BECAUSE OF ROCKER ARM TICKING, NOW LAST FALL I HAD TO REPLACE 8 ROCKER ARMS ON THE SAME HEAD. CHRYSLER EXTENDED THE WARRANTIES ON 2011 THRU 2013, BUT THE 2014 HAS THE SAME EXACT ENGINE. WHY ISN'T IT COVERED UNDER THE EXTENED WARRANTY, I NEED ANOTHER CAMSHAFT.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11317574,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/11/2020","dateComplaintFiled":"03/11/2020","vin":"2C4RC1BG7ER","components":"ELECTRICAL SYSTEM,ENGINE","summary":"SLIDING RIGHT SIDE DOOR OPENING BY ITSELF (MOSTLY HAPPENING OVERNIGHT), REAR LIFT GATE HAS OPENED BY ITSELF TWICE (SO FAR), DRIVER'S SIDE SLIDING DOOR HAS OPENED BY ITSELF ONCE (OVERNIGHT). I SHUT THE POWER SWITCH TO IT OFF, BUT IT'S STILL HAPPENING. SO FAR, THAT HAS NOT HAPPENED WHILE THE VEHICLE WAS ON OR IN MOTION. I WORRY ABOUT IF I'M AWAY AND IT HAPPENS THAT SOMEONE COULD STEAL ARTICLES FROM MY VAN.   THE ENGINE TEMPERATURE HAS BEEN RUNNING HIGH LATELY, WITH A SMELL OF ANTIFREEZE. I HAD THE RADIATOR FLUSHED AND THERMOSTAT REPLACED, BUT IT'S STILL RUNNING HOT. IT DOES THIS MOSTLY WHEN IT'S IDLING, EVEN IN COLD WEATHER.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11316295,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/05/2020","dateComplaintFiled":"03/05/2020","vin":"2C4RC1BG4ER","components":"UNKNOWN OR OTHER,VISIBILITY/WIPER","summary":"POWER WINDOW REGULATOR FAILURE. I HAVE HAD NOT ONE, BUT TWO POWER WINDOW REGULATORS FAIL WHILE ROLLING THE WINDOWS UP. THE REGULATORS SHATTERED INSIDE MY DRIVER AND PASSENGER FRONT DOORS ON SEPARATE OCCASIONS. THIS CAUSED THE WINDOWS TO FALL INTO THE DOORS. I'M TOLD I'M LUCKY THE WINDOWS DIDN'T SHATTER. THIS IS A HUGE SAFETY ISSUE WHILE DRIVING AND THE WINDOW SUDDENLY FALLS DOWN, AND AN OBVIOUS SECURITY ISSUE IF YOUR VEHICLE HAS NO WINDOW.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11316385,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/19/2019","dateComplaintFiled":"03/05/2020","vin":"2C4RC1CG3ER","components":"ELECTRICAL SYSTEM","summary":"THE VEHICLE'S ENTIRE ELECTRICAL SYSTEM SHUT DOWN ONE DAY UPON STARTING IN MY GARAGE. IT WAS STILL DRIVEBLE, BUT THERE WERE NO WORKING ELECTRICAL COMPONENTS. I TOOK IT TO AN EXCELLENT INDEPENDENT SHOP AND THEY WERE UNABLE TO DIAGNOSE THE PROBLEM, AND SAID IT NEEDED TO GO TO A CHRYSLER SERVICE CENTER. CHRYSLER DETERMINED THAT THE BLIND SPOT SENSORS HAD FAILED, WHICH IS A $2000 REPAIR. WE INQUIRED AS TO WHETHER THE SENSORS COULD BE BYPASSED AND WERE TOLD THEY COULD NOT. WE WERE THEN TOLD, BOTH BY THE ORIGINAL SHOP AND THE CHRYSLER SERVICE CENTER, THAT THIS WOULD HAPPEN AGAIN, MOST LIKELY WITHIN THE NEXT 50K MILES, DUE TO THE LOCATION OF THE SENSORS BEING UNDER THE BUMPER IMMEDIATELY BEHIND THE REAR TIRES. IN THAT SPOT THEY TAKE THE BRUNT OF THE ELEMENTS KICKED UP BY THE TIRES, WHICH AFTER PROLONGED EXPOSURE CAUSES THEM TO FAIL. THEY ARE NOT ABLE TO BE CLEANED EFFECTIVELY BECAUSE THEY ARE LOCATED WITHIN A CAVITY THAT CANNOT BE REACHED. I THEN CALLED A BODY SHOP TO SEE WHETHER WE COULD ADD SOME SORT OF COVER TO THE CAVITY TO PREVENT THE DEBRIS FROM HITTING THE SENSORS, AND WAS TOLD THIS WAS NOT POSSIBLE. THE BODY SHOP, THE ORIGINAL SHOP AND THE CHRYSLER SERVICE CENTER ALL TOLD ME INDEPENDENTLY THAT THIS WAS A DESIGN FLAW AND A SAFETY ISSUE IN THE VEHICLE THAT EXISTED IN MODEL YEARS 2011-2016, AND WAS LATER CORRECTED WHEN CHRYSLER REDESIGNED THE TOWN AND COUNTRY INTO THE PACIFICA. WE LIVE ON A DIRT ROAD AND NOW HAVE A SIX YEAR OLD VEHICLE THAT IS A TICKING TIME BOMB FOR THIS EXACT ISSUE TO CONTINUE TO OCCUR FOR AS LONG AS WE OWN IT.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11311747,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/26/2020","dateComplaintFiled":"02/26/2020","vin":"2C4RC1BG9ER","components":"ELECTRICAL SYSTEM","summary":"I RECENTLY PURCHASED THIS VEHICLE, WITHIN A FEW DAYS THE CAR COMPLETELY FROZE, UNABLE TO START THE ENGINE, I MUST SAY THE TEMPERATURE WAS NORMAL ABOUT 70 F. THERE WERE NO CHECK ENGINE LIGHTS ON, NOTHING I COULD DO TO START IT UP WORKED. I SIMPLY WAITED FOR HELP THAT NEVER SHOWED UP. TODAY, WED FEB 26TH, 20, IT HAS HAPPENED AGAIN, THE SAME THING, THE ENGINE WOULDN'T START UP, I MUST SAY WITHOUT ANY ENGINE LIGHTS ON..I WAITED FOR 45 MINUTES AND THE ENGINE STARTED RUNNING LIKE NORMALLY DOES. I AM AFRAID TO BE STRANDED AWAY FROM THE NEAREST REPAIR SHOP, OR IT MAY HAPPEN AGAIN IN THE MIDDLE OF THE NIGHT. I WOULD REALLY APPRECIATE IT IF YOU WOULD LOOK INTO THIS MECHANICAL. PROBLEM. I MUST ADD, I REPLACED THE CAR BATTERY YESTERDAY 2/25/20. PLEASE NOTE THIS PROBLEM HAPPENS WHEN I'M STATIONARY, WITHOUT THE CAR MOVING, NO WARNING LIGHTS ON.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11309787,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/13/2020","dateComplaintFiled":"02/18/2020","vin":"2C4RC1CG8ER","components":"ELECTRICAL SYSTEM,VISIBILITY/WIPER","summary":"TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE WINDSHIELD WIPERS OPERATED INDEPENDENTLY WHILE THE SWITCH WAS IN THE OFF POSITION. IN ADDITION, THE INSTRUMENT PANEL WAS ALSO INOPERABLE. THE CONTACT MENTIONED THAT THE WINDOWS FAILED TO OPERATE INTERMITTENTLY AT TIMES. KUNES COUNTRY CHRYSLER DODGE JEEP RAM OF OREGON 601 GALE ST, OREGON, IL 61061, WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 82,000.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11309578,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/02/2020","dateComplaintFiled":"02/17/2020","vin":"2C4RC1BG4ER","components":"POWER TRAIN","summary":"I HAVE OIL LEAKING FROM THE OIL FILTER HOUSING/OIL COOLER ON MY 2014 CHRYSLER TOWN ND COUNTRY WITH THE PENTASTAR ENGINE. THE VEHICLE ONLY HAS 66,000 MILES","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11309597,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/02/2020","dateComplaintFiled":"02/17/2020","vin":"2C4RC1BG7ER","components":"UNKNOWN OR OTHER","summary":"THE VEHICLE STALLS WHILE DRIVING. NO CHECK ENGINE LIGHT. I WAS SLOWING DOWN TO COME TO A STOP AND THE ENGINE STALLED OUT LOST ALL POWER.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11307915,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2020","dateComplaintFiled":"02/08/2020","vin":"2C4RC1BG0ER","components":"POWER TRAIN","summary":"THE VEHICLE WILL SHUDDER AND LOSE POWER WHEN ACCELERATING. YOU HAVE TO BASICALLY MANUALLY SHIFT IT IF ON A BIG HILL. I DIDN'T SOME RESEARCH AND SEEMS TO BE A PROBLEM WITH THIS VEHICLE. SOME PEOPLE REPORTED THE PROBLEM STARTING AROUND 12000 MILES","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11307759,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2020","dateComplaintFiled":"02/07/2020","vin":"2C4RC1BG7ER","components":"ENGINE","summary":"RECEIVE OBD ERROR CYLINDER 4 MISFIRE (P0304).  MECHANICS HAVE REPLACED ALL PLUGS & IGNITION COIL ON CYLINDER 4.  CEL WITH SAME ERROR CAME BACK.  ROUGH IDLE AT STATIONARY POSITION.  CAR AS 127K MILES ON IT.  CHRYSLER EXTENDED ENGINE WARRANTIES ON 2011-2013 T&CS FOR THIS EXACT ISSUE FOR EVEN # CYLINDER HEAD MISFIRES.  WOULD LIKE TO SEE IF WARRANTY COULD BE EXTENDED FOR 2014 TO FIX THIS ISSUE.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11307778,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/23/2020","dateComplaintFiled":"02/07/2020","vin":"2C4RC1BG1ER","components":"ENGINE","summary":"TL* THE CONTACT CALLED ON BEHALF OF HIS DAUGHTER WHO OWNS A 2014 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE HIS DAUGHTER WAS DRIVING AT 40 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE STARTED TO MISFIRE WHILE THE ACCELERATOR PEDAL WAS DEPRESSED. THE DRIVER WAS ABLE TO VEER TO THE SHOULDER OF THE ROADWAY. THE DRIVER TURNED THE VEHICLE OFF AND BACK ON HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN TO (GRIEGER?S MOTOR SALES CHRYSLER DODGE JEEP RAM 1756 W US HWY 30, VALPARAISO, IN 46385, (219) 462-4117) WHERE IT WAS DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPAIRED. THE PARTS TO DO THE REPAIRS WERE NOT AVAILABLE. THE VEHICLE WAS TEST DRIVEN; HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000. THE VINE WAS NOT AVAILABLE. *BP  CONSUMER STATED VEHICLE HAS NOT BEEN DRIVABLE SINCE JAN 2020.*JB","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11306397,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/31/2020","dateComplaintFiled":"01/31/2020","vin":"2C4RC1BG4ER","components":"ELECTRICAL SYSTEM,STRUCTURE","summary":"THE PASSENGER SIDE SLIDING DOOR LOCK STOPPED FUNCTIONING TRAPPING MY CHILD INSIDE.  WE HAD TO MOVE THE VEHICLE DUE TO WHERE IT WAS PARKED AS WE COULD NOT EXIT ON THE DRIVER SIDE DOOR.   THE DOOR ACTUATOR JAMMED AND PULLING THE DOOR HANDLE WOULD NOT RELEASE THE LOCK.  AFTER FORCING THE LOCK ACTUATOR TO RELEASE THE ACTUATOR STILL ACTS UP AND MAKES A BUZZING SOUND. THIS APPEARS TO BE A COMMON ISSUE ON THE 2014 THROUGH 2016 TOWN AND COUNTRY AS I'VE ENCOUNTERED HUNDREDS OF OTHER POSTS ABOUT THIS SAME ISSUE.  HAD THERE BEEN AN EMERGENCY IT WOULD HAVE BEEN IMPOSSIBLE TO EXIT THE VEHICLE ON THE PASSENGER SIDE FOR THE REAR PASSENGERS.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11302842,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"01/28/2020","dateComplaintFiled":"01/29/2020","vin":"2C4RC1BG8ER","components":"SEATS","summary":"WHILE THE CAR WAS PARKED THE ACTIVE HEADREST DEPLOYED HITTING THE DRIVER IN THE BACK OF THE HEAD AFTER THEY GOT IN THE CAR AND WERE GETTING READY TO DRIVE OFF. THE METAL ROD REMAINED IN THE ENGAGED POSITION IN THE BRACKET BUT THE PLASTIC EDGES THAT HOLD THE METAL ROD TO THE HEADREST BROKE WHICH CAUSED IT TO DEPLOY.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11301783,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/22/2019","dateComplaintFiled":"01/25/2020","vin":"2C4RC1BG4ER","components":"POWER TRAIN","summary":"I HAD MY TRANSMISSION GO OUT WHILE DRIVING ON A HIGHWAY AT A SPEED OF 65 MPH.  I CAME ON HIGHWAY AND IT SOUNDED LIKE A HIGH PITCH WIND UP TOY AND THEN IT JUST WENT OUT. I ENDED UP ON THE SIDE OF THE ROAD FOR 3 1/2 HRS.   I HAD THE CAR TOWED TO DEALERSHIP.  I WAS TOLD CHRYSLER DOES NOT ALLOW NEW TRANSMISSIONS TO GO INTO VEHICLE, THEY ONLY WILL ALLOW REBUILT OR REFURBISHED CHRYSLER TRANSMISSION TO BE SUBMITTED FOR WARRANTY REIMBURSEMENT (PER WHAT THE SERVICE PERSON TOLD ME AT DEALERSHIP). 1ST REPLACEMENT TRANSMISSION ARRIVED WITH METAL SHAVINGS IN IT FROM THE START.  2ND TRANSMISSION WAS PUT IN BUT HAD ISSUES IMMEDIATELY. CAR IS IN SHOP NOW 4 MONTHS LATER WITH METAL SHAVINGS IN IT AGAIN. I AM TRYING TO GET CHRYSLER TO PAY FOR THE DEFECTIVE TRANSMISSIONS THAT ARE BEING PUT INTO THESE VEHICLES UNDER THE WARRANTY .  THESE TRANSMISSIONS SHOULD NOT BE REPLACED WITH DEFECTIVE, USED, AND REFURBISHED TRANSMISSION. THE DEFECTIVE TRANSMISSION SHOULD BE REPLACED WITH NEW TRANSMISSION TO KEEP FAMILIES SAFE.  THIS IS A SEVERE SAFETY HAZARD WHEN TRANSMISSION GOES OUT WHILE AT HIGHWAY SPEEDS AND  TO HAVE THESE IN VEHICLES THAT ARE BEING DRIVEN WITH FAMILIES ON HIGHWAYS AT HIGH SPEEDS.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11301463,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/04/2019","dateComplaintFiled":"01/23/2020","vin":"2C4RC1BG1ER","components":"UNKNOWN OR OTHER","summary":"THE CAR KEEPS CUTTING OFF IN MID DRIVING.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11300327,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2019","dateComplaintFiled":"01/19/2020","vin":"2C4RC1BG8ER","components":"SEATS","summary":"BOTH DRIVER SIDE AND PASSENGER SIDE HEADRESTS HAVE SPONTANEOUSLY DEPLOYED WITHIN A 6 MONTH PERIOD.  THIS IS DUE TO A FLAWED DESIGN BY CHRYSLER ENGINEERING (USED PLASTIC CLIPS TO CONSTRAIN STRONG SPRING LOADED ACTUATORS IN THE HEADREST).    THE DRIVER SIDE DEPLOYED WHILE I WAS DRIVING, HITTING ME IN THE BACK OF THE HEAD AND DISTRACTING ME IN TRAFFIC!","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11300284,"manufacturer":"Chrysler (FCA US, LLC)","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/17/2020","dateComplaintFiled":"01/19/2020","vin":"2C4RC1BG8ER","components":"STEERING,VEHICLE SPEED CONTROL,WHEELS","summary":"A USED VEHICLE,  2014  TOWN COUNTRY, JUST GOT ON THE  ROAD  FROM AN INTER CHANGE, SPEED LIMIT WAS 70 MPH,  THUS ONLY GOING 65,  PUT CRUISE CONTROL ON,  WEATHER AND PAVMENT WAS DRY AND EXCELLENT  CONDITIONS, PASSING GEAR KICKED IN  CAUSING  SPINNING OF  FRONT TIRES AND VEERING OFF TO THE RIGHT,  HITTING A UTILITY  TRUCK NO DAMAGE TO  TRUCK  BUT MINE WOW !,  BEEN HAVING PROBLEMS WITH THIS VEHICLE SINCE I BOUGHT IT, PROBLEM  DEALER WOULD NOT LOOK AT PROBLEM  VEHICLE WAS IN MOTION DEFECTIVE  SENSORS ASSUMPTION.*DT*JB","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11299721,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/12/2020","dateComplaintFiled":"01/16/2020","vin":"2C4RC1BG8ER","components":"ENGINE","summary":"I OWN A 2014 TOWN AND COUNTRY. THE CHECK ENGINE LIGHT HAS COME ON AT AROUND 59800 MILES. BROUGHT TO MECHANIC AND HE INFORMED ME CYLINDER 6 WAS MISFIRING. UPON FURTHER INVESTIGATION HE SAID THE CYLINDER HEAD WAS CRACKED. I CALLED CHRYSLER BECAUSE MECHANIC SAID THEY HAVE EXTENDED WARRANTY FOR THIS SPECIFIC PART. I WAS TOLD MY YEAR IS NOT COVERED. ONLY UP TO 2013. UPON RESEARCHING THE PROBLEM IS STILL GOING ON. WITH MY YEAR AND OTHERS. THIS IS A BIG PROBLEM AND IT NEEDS TO BE ADDRESSED. CHRYSLER SHOULD STAND BY THEIR PRODUCT AND FIX THESE ISSUES.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11299914,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/16/2020","dateComplaintFiled":"01/16/2020","vin":"2C4RC1BG0ER","components":"SEATS,UNKNOWN OR OTHER","summary":"I FILED WITH THE MANUFACTURER...AND ONCE AGAIN THE RUN ROUND.  SENT ME TO YOU... SO BELOW IS MY COMPLAINT.      HELLO ? MY NAME IS [XXX] .  I PURCHASED THIS 2014 CHRYSLER TOWN AND COUNTRY BELIEVING IT WOULD BE A SAFE VEHICLE FOR MY FAMILY SO THE EVENT TODAY WAS THE VAN JUST DECIDED TO SHUT OFF AS I AM DRIVING 50MPH DOWN THE ROAD!  I COULDN'T TURN, I COULDN'T PUT IT IN NEUTRAL NOR COULD I BRAKE!  I HAVE A 5YR AND A 3YR IN MY CAR!!! REALLY?!  ALL THESE SENSORS AND [XXX] IN THIS CAR MAKES IT FATAL!  THERE WAS A SEMI BEHIND ME THAT PROCEEDED TO FLIP ME OFF AND BLOW THE HORN AT ME INSTEAD OF SEEING IF WE WERE OK.  WE COULD HAVE BEEN KILLED!  I HAVE AN APPOINTMENT TOMORROW TO BRING THE CAR IN HOWEVER THIS IS A SERIOUS SITUATION.  NO WARNING!  NO NOTHING!  NO CHECK ENGINE LIGHT.     LET ME JUST TELL YOU A LITTLE MORE ABOUT THIS POS? I BOUGHT IT WITH 30K MILES ON IT.  I ONLY HAD IT FOR ABOUT 6 MONTHS AND HAD TO HAVE THE ENTIRE TRANSMISSION REBUILT WHICH STILL TO THIS DAY SHIFTS HARD AND FEELS LIKE ITS GOING TO LITERALLY FALL OUT OF THE CAR.  AFTER THAT IS WAS A TIRE SENSOR, THEN BOTH SEATS IN THE SECOND ROW WONT WORK AND THEY WANT $1200 TO FIX A CABLE!  I FOLDED THEM INTO THE FLOOR MAYBE 4 TIMES AS WE USE THEM WHEN GOING ON VACATION!  THE SLIDING DOORS ACT UP LIKE THEY ARE HAVING A SEIZURE! THE PIECES ALL AROUND THE CAR ARE BROKEN.  THE RUNNING BOARDS THE PIECE IN THE BACK WHERE THE TRUNK IS AND THE PIECES ON THE FRONT WHERE IT SAYS CHRYSLER.  THE AIR CONDITIONER WENT OUT!  WHICH TOOK 3 TIMES FOR THE REPAIR MAN TO FIGURE IT OUT BECAUSE THERE WAS NO CODE FOR THE PROBLEM!  THEN WHEN THEY HAD TO TEAR THE WHOLE DASH APART TO FIX THE PROBLEM NOW THE CLOCK DOESN?T WORK AND THE SPEEDOMETER TICKS LIKE THE IS A BOMB IN MY DASH!        INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).  *TR","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11299231,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2019","dateComplaintFiled":"01/14/2020","vin":"2C4RC1CG7ER","components":"ELECTRICAL SYSTEM","summary":"THE BLIND SPOT INDICATORS FAILED AND SHORTED OUT DUE TO WATER INTRUSION.  THE SENSORS ARE LOCATED IN THE REAR BUMPER WITH THE CONNECTOR/OPENING FACING THE REAR WHEELS WITH NO PROTECTION ALLOWING WATER AND SALT, ETC. TO PENETRATE THE SEAM ON THE SENSOR AS WELL AS THE CONNECTION TO THE HARNESS.  IT CAUSED OUR BACK UP WARNING SYSTEM AND BLIND SPOT DETECTION SYSTEM TO STOP FUNCTIONING, AND SHORTED OUT THE SENSORS CAUSING THEM TO DRAIN THE BATTERY OVERNIGHT EVERY NIGHT (MAKING THE VEHICLE UNRELIABLE AND UNUSABLE), AND CAUSING THE ALTERNATOR AND BATTERY IN THE PROCESS.  IT TOOK THREE SHOPS, $1,500 AND TWO MONTHS JUST TO IDENTIFY THE CAUSE OF THE PROBLEM (AFTER REPLACING BOTH ALTERNATOR AND BATTERY).  ONCE THE ROOT CAUSE WAS IDENTIFIED, THE DEALER OFFERED A REPAIR FOR A MERE $1,600 (REPLACING BOTH SENSORS, HARNESS AND MODULE) AND STATED THAT IT IS A COMMON ISSUE AND HAPPENS ON VIRTUALLY ALL OF THESE VEHICLES BECAUSE THERE IS NOTHING PREVENTING WATER FROM ENTERING THESE SENSORS.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11299264,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/15/2019","dateComplaintFiled":"01/14/2020","vin":"2C4RC1BG1ER","components":"POWER TRAIN","summary":"GOES DEAD WHEN COMING TO A STOP. ALSO HESITATES AFTER STOPPING,  THEN ACCELERATING.  DOES THIS ABOUT 2X/DAY. LOCAL DEALER COULD NOT DETERMINE THE PROBLEM. TOOK TO LOCAL TRANSMISSION MECHANIC, WHO HAS DETERMINED TRANSMISSION NEEDS REPLACING","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11298060,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/16/2019","dateComplaintFiled":"01/09/2020","vin":"2C4RC1BG7ER","components":"STEERING,ELECTRICAL SYSTEM","summary":"MY CAR IS JUST SHUTTING OFF WHILE GOING 60MPH ON THE HIGHWAY. JUST SHUTS OFF WHILE IN PARK, REMOTE START, DRIVING. WILL DO IT AT 20MPH, WILL DO IT AT 60MPH. ONCE IT SHUTS OFF, I LOOSE POWER STEERING.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11296725,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/02/2020","dateComplaintFiled":"01/02/2020","vin":"2C4RC1BG4ER","components":"AIR BAGS,SEATS","summary":"THE DRIVER SIDE HEADREST'S AIRBAG DEPLOYED WITHOUT ANY PARTICULAR REASON. THE VAN WAS PARKED IN THE DRIVEWAY, AND MY WIFE WAS TAKING OUT HER BAG FROM THE PASSENGER SECTION WHEN SUDDENLY THE HEADREST DEPLOYED.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11292146,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/14/2019","dateComplaintFiled":"12/30/2019","vin":"2C4RC1CG2ER","components":"ELECTRICAL SYSTEM,STRUCTURE","summary":"PASSENGER SLIDING DOOR IS BUZZING ANY TIME THE CAR IS UNLOCKED REMOTELY, USING A SWITCH, OR A BUTTON. NOW CONTINUOUSLY BUZZES ANY TIME A DOOR OR DOOR LOCK IS ACTIVATED.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11290851,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/18/2019","dateComplaintFiled":"12/23/2019","vin":"2C4RC1BG4ER","components":"ENGINE","summary":"DRIVING ONE MORNING CHECK ENGINE LIGHT CAME ON. ALSO NOTICED VAN NOT WANTING TO SHIFT INTO OVERDRIVE 6TH GEAR . WENT TO GET CODE READ P060DD  WAS PRESENT . STARTED BY CHECKING OIL  VERY LOW . THEN NOTICED OIL ALL OVER THE TOP OF TRANSMISSION AND LEAKING DOWN SIDE OF MOTOR FROM UNDERNEATH THE INTAKE. UPON FURTHER INSPECTION NOTICED VALLEY OF ENGINE FULL OF OIL. ADDED ABOUT 3 QUARTS OF OIL AND DROVE CAR 30 MILES LIGHT WENT OFF. I FOUND MULTIPLE TSBS ABOUT THE OIL FILTER HOUSING. CALLED DEALER THEY SAID YEP IT'S A ISSUSE AND PARTS 286.. DURING THE REPAIR AFTER I REMOVED THE INTAKE I WAS ABLE TO CONFIRM THAT IT APPEARED TO BE THE OIL FILTER ADAPTER HOUSING LEAKING OIL. IN FILLED THE ENGINE VALLEY WITH OIL. I REPLACED THE PART PLUS NEW INTAKE GASKETS AND THEN DRAINED ALL THE OIL AND COOLANT. HOPEFULLY THIS PART DOESN'T FAIL AGAIN AS I USED A OEM FROM DODGE CHRYSLER","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11290279,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/20/2019","dateComplaintFiled":"12/20/2019","vin":"2C4RC1BG4ER","components":"ELECTRICAL SYSTEM,AIR BAGS,UNKNOWN OR OTHER","summary":"THE AIRBAG LIGHT ON THE INSTRUMENT PANEL WILL RANDOMLY ILLUMINATE AND DING AS IF THE AIRBAG HAS FAILED. THIS HAPPENS AT RANDOM AND UNDER NO SPECIFIC CIRCUMSTANCES WHILE DRIVING ON THE ROAD. THIS CONCERNS ME FOR THE FACT I FEAR THE AIR BAGS WILL NOT DEPLOY IF AN ACCIDENT OCCURS.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11288847,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/24/2019","dateComplaintFiled":"12/13/2019","vin":"2C4RC1HG3ER","components":"POWER TRAIN","summary":"TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE TRANSMISSION PUMP WENT OUT WITHOUT WARNING. THE CONTACT CALLED LAURA CHRYSLER DODGE JEEP RAM AT 573-677-1300 (LOCATED AT 7 N SERVICE RD W, SULLIVAN, MO 63080) AND WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 129,000.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11288207,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/10/2018","dateComplaintFiled":"12/10/2019","vin":"2C4RC1CG3ER","components":"ENGINE","summary":"TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. THE CONTACT NOTICED OIL LEAKING FROM THE VEHICLE. DOVER DODGE CHRYSLER JEEP RAM (396 US-46, ROCKAWAY, NJ 07866, (973) 366-7000) WAS CALLED AND AN APPOINTMENT WAS SCHEDULED. THE VEHICLE WAS LATER TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE LEAK WAS COMING FROM THE HOSE FILTER THAT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11287642,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2019","dateComplaintFiled":"12/07/2019","vin":"2C4RC1CG2ER","components":"ELECTRICAL SYSTEM","summary":"THE BLIND SPOT MONITORING SYSTEM QUIT WORKING.  THIS WAS NOTICED WHEN ENGAGING A VEHICLE FROM MY BLIND SPOT AND WHEN OVER TAKING ME ON THE LEFT LANE.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11287077,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/30/2019","dateComplaintFiled":"12/05/2019","vin":"2C4RC1BG6ER","components":"POWER TRAIN,ENGINE","summary":"2014 CHRYSLER TOWN & COUNTRY HAS A BAD OIL LEAK. WE HAVE RESEARCHED AND FOUND IT TO MOST LIKELY BE THE OIL FILTER HOUSING COOLER ASSEMBLY.  THERE IS OIL ALL OVER THE THE MOTOR AND UNDERNEATH ON THE DRIVERS SIDE BUT NOT ON THE PASSENGER SIDE   WE HAVE READ THAT THE OIL FILTER HOUSING IS EASY TO CRACK WHEN CHANGING OIL & FILTER. I HAVE ALWAYS TAKEN IT TO THE DEALER WHERE WE BOUGHT IT NEW TO HAVE IT SERVICED. MY LAST OIL CHANGE WAS DONE 4000 MILES AGO AND WE JUST STARTED HAVING THIS OIL LEAK. SO IT CANNOT BE THAT IS WAS CRACKED OR IT WOULD HAVE BEEN LEAKING AT THE TIME OF THE LAST SERVICE. THE OIL COOLER HOUSING IS A PLASTIC PART ON THE DRIVERS SIDE AND THAT IS WHERE ALL THE OIL IS LEAKING. THE WARRANTY HAS EXPIRED SO WE ARE EXPLORING REPAIR OPTIONS. SINCE THIS IS BECOMING A COMMON PROBLEM, A RECALL SHOULD BE ISSUED. WE RECENTLY BOUGHT OUR SON A 2019 DODGE CHALLENGER. IT HAS THE SAME MOTOR AS OUR VAN, SO WE AREN'T LOOKING FORWARD TO ADDRESSING THIS SAME ISSUE.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11287197,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2019","dateComplaintFiled":"12/05/2019","vin":"2C4RC1CG2ER","components":"ELECTRICAL SYSTEM,LANE DEPARTURE","summary":"TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE BLIND SPOT MONITORING SYSTEM FAILED TO ALERT WHEN A VEHICLE WAS AT THE LEFT OR RIGHT OF HIS VEHICLE. THE CONTACT ALSO STATED THAT THE REVERSE SYSTEM DID NOT ALERT WHEN A VEHICLE WAS APPROACHING ON THE LEFT OR RIGHT. THE CONTACT ALSO STATED THAT THE DIAMOND SQUARE ICON ON THE EXTERIOR MIRRORS ASSOCIATED WITH THE BLIND SPOT MONITORING SYSTEM FAILED TO  ILLUMINATE AND MAKE A WARNING SOUND. THE VEHICLE WAS TAKEN TO WATSON LUDINGTON CHRYSLER (3632 WEST US HIGHWAY 10, LUDINGTON, MICHIGAN 49431, (231)-845-3900), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER:[XXX]. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.   CONSUMER STATED WHEN BACKING HIS VEHICLE AND ANOTHER VEHICLE IS APPROACHING A LOUD NOISE WAS RELEASED.    ('PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'), *JB","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11286774,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/02/2019","dateComplaintFiled":"12/04/2019","vin":"2C4RC1BG9ER","components":"POWER TRAIN,UNKNOWN OR OTHER,ENGINE","summary":"THE VAN WAS PURCHASED IN 2017. THE JERKING/SHUTTERING OF THE VEHICLE WHEN DRIVING OR HAULING ON GAS WAS THE FIRST SIGN OF DYSFUNCTION OF THE VEHICLE. THE SECOND SIGN OF FAILURE IN THE MANUFACTURING OF THIS MAKE AND MODEL OF CHRYSLER WAS THE HEAD RESTRAINT OF THE DRIVERS SEAT AND THEN WEEKS LATTER THE PASSENGER SEAT POPPED UP, WHEN THE VEHICLE WAS PARKED AND NOT IN MOTION AND DEPLOYED OUT OF PLACE WITHOUT IMPACT OF ANY ACCIDENT OR ETC. AND LAST BUT NOT LEAST, BUT EXTREMELY IMPORTANT THE OIL LEAKS THAT THIS VEHICLE TO THIS DAY HAVE STARTED SINCE SEPTEMBER OF 2019. WE HAVE GONE MORE THAN 3 TIMES TO DIFFERENT OIL CHANGES AND COMPANYS AND THEY KEEP INSISTING IT'S A CHRYSLER RECALL ON THIS MAKE AND MODEL. WHEN WE NOTICED THIS HUGE OIL SPILL, IS WHEN IT'S PARKED AND WE ARE READY TO GO TO OUR NEXT DESTINATION AND A POOL OF OIL SHOWS OUT! WE ARE AFRAID TO TRAVEL FAR AND/OR HAVE COMPLICATIONS LATTER. WE CAN'T EVEN ENJOY THIS VEHICLE AND GO SEE MY BROTHERS WHO ARE OFF IN COLLEGE BECAUSE THIS IS THE ONLY TRANSPORTATION VEHICLE THAT ALL 3 OF US IN THIS HOUSEHOLD CAN FIT COMFORTABLE AND BRING GOODS TO THEM WHEN IN NEED. WE DID NOT PURCHASE THIS VEHICLE TO HAVE A MEDIOCRE PRODUCT AND RESULT. WE ARE VERY DISAPPOINTED WITH THE VEHICLE AND WISH AND PRAY TO FINALLY HAVE A SOLUTION AND GOOD RESULT THIS TIME AROUND WITH FILING THIS COMPLAINT THROUGH NHTSA. IF THIS PROBLEM IS NOT FIXED SOON, WE WILL NOT BE ABLE TO GO TO DALLAS AND SPEND CHRISTMAS WITH MY YOUNGER BROTHERS AT THE END OF THE MONTH. PLEASE, PLEASE, I BEG OF YOU ACT AND GIVE CUSTOMER SERVICE THAT WE NEED!","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11286319,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/27/2019","dateComplaintFiled":"12/02/2019","vin":"2C4RC1CG0ER","components":"ENGINE","summary":"AT 91,614 MILES ENGINE IS LEAKING OIL, TOOK TO CHRYSLER DEALER THEY SAID IT IS OIL COOLER/FILTER ADAPTER . THEY WANT OVER $1000. TO FIX IT, I HAVE A EXTENDED WARENTEE THEY SOLD ME FOR OVER $2000., AND THEY WON,T COVER IT. PLASTIC PART ON ENGINE, BAD DESIGN.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11282639,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/15/2019","dateComplaintFiled":"11/27/2019","vin":"2C4RC1BG3ER","components":"POWER TRAIN","summary":"INTERNATIONAL WARRANTY BULLETIN ID-14-03 AND SERVICE BULLETIN 09-002-14  SHOULD APPLY TO 2014 CHRYSLER TOWN AND COUNTRY.  CODE P0304 CAME UP DEALER CONFIRMED PISTON 4 ON LEFT SIDE IS DEFECTIVE.  CHRYSLER IS REFUSING TO ACCEPT ANY RESPONSIBLITY AND REFUSING TO FIX MY PROBLEM WHICH IS OBVIOUSLY A MANUFACTURER DEFECT.  CODE FIRST CAME UP IN SEPTEMBER 2019.  THIS CAUSES VEHICLE TO SHUT OFF RANDOMLY.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11282561,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/22/2019","dateComplaintFiled":"11/26/2019","vin":"2C4RC1BG3ER","components":"ENGINE","summary":"IWHEN I BOUGHT MY 2014 TOWN AND COUNTRY MINI VAN IT HAD 39111 MILES ON IT I BOUGHT AND EXTENDED WARRANTY WHICH WILL NOT COVER MY ENGINE PROBLEM SINCE IT WAS COVERED AT THE TIME BY THE MANUFACTURER,  WELL AS YOU CAN IMAGINE 4 MONTHS PAST THE MANUFACTURER WARRANTY RAN OUT IT IS IN THE SHOP, WHICH IT NEEDS THE CAMSHAFT AND ROCKER ARMS REPLACED AND IT IS MISFIRING ON CYLINDER #6 I HAVE 94,000 MILES ON THE VAN SO THE 100,000 MILE PART THEY WILL NOT COVER FOR THEY SAY 60 MONTHS OR 100,000 MILES WHICH IS NOT RIGHT,  I HAVE SEEN SEVERAL COMPLAINTS ABOUT THE CAMSHAFTS AND ROCKER ARMS GOING BAD AND BREAKING DOWN AS WELL AS MISFIRING CYLINDERS.  WHEN WILL THERE BE A RECALL ON THESE PROBLEMS. THESE VEHICLES SHOULD LAST 100'S OF THOUSANDS OF MILES IF TAKEN CARE AS I HAVE TAKEN CARE OF MINE. I AM EXTREMELY DISAPPOINTED IN CHRYSLER AND I HONESTLY DON'T THE JOB IS BEING DONE TO INVESTIGATE THESE PROBLEMS.  MY VAN IS CURRENTLY IN A SHOP WAITING TO SEE IF THE MANUFACTURER WILL HONOR THE WARRANTY SINCE IT IS ONLY FOUR MONTHS PAST THE 60 MONTHS FROM WHEN THE VAN WAS FIRST PUT INTO SERVICE BY SOMEONE ELSE BEFORE ME I BOUGHT IT USED FROM COOKS AUTO AND I THOUGHT THE EXTENDED WARRANTY WOULD COVER ANY ENGINE PROBLEMS BUT I WAS WRONG THEY CLAIM THAT SINCE IT HAD A MANUFACTURER WARRANTY THEY HAD TO GIVE ME A DIFFERENT WARRANTY PLAN AND DID NOT EXPLAIN, I WAS TOLD I WAS COVERED BUMBER TO BUMBER UNTIL I HIT 99,111  PLEASE INVESTIGATE AND DO A RECALL ON THESE ENGINES. THANK YOU.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11282108,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/23/2019","dateComplaintFiled":"11/25/2019","vin":"2C4RC1HG6ER","components":"POWER TRAIN","summary":"TRANSMISSION MAKING WHINING NOISE","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11281556,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/21/2019","dateComplaintFiled":"11/21/2019","vin":"2C4RC1BG5ER","components":"UNKNOWN OR OTHER","summary":"THE ACTIVE HEAD RESTRAINT ON THE DRIVERS SEAT HAS DEPLOYED WITHOUT THE VEHICLE BEING IN ANY TYPE OF ACCIDENT.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11281012,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/12/2019","dateComplaintFiled":"11/19/2019","vin":"2C4RC1HG3ER","components":"ENGINE","summary":"TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 40 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE CAMSHAFT FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS TAKEN TO NAPLETON'S ARLINGTON HEIGHTS CHRYSLER DODGE JEEP RAM (1155 W DUNDEE RD, ARLINGTON HEIGHTS, IL 60004) WHERE IT WAS DIAGNOSED THAT THE CAMSHAFT AND TIMING CHAIN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT TO CALL NHTSA TO FILE A COMPLAINT. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11279885,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2017","dateComplaintFiled":"11/13/2019","vin":"2C4RC1BG5ER","components":"AIR BAGS","summary":"TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE PASSENGER AIR BAG WARNING INDICATOR REMAINED ILLUMINATED WHETHER OR NOT THE SEAT WAS OCCUPIED. THE CONTACT TOOK THE VEHICLE TO MIDWAY CHRYSLER DODGE JEEP RAM (219 2ND AVE E, KEARNEY, NE 68847, (888) 655-0410) WHERE THE CONTACT WAS INFORMED THAT HE WOULD HAVE TO PAY A $300 DIAGNOSTIC FEE TO INSPECT THE VEHICLE. THE MANUFACTURER HAD NOT BEEN NOTIFIED. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11279354,"manufacturer":"Chrysler (FCA US, LLC)","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/06/2019","dateComplaintFiled":"11/11/2019","vin":"2C4RC1CGXER","components":"AIR BAGS","summary":"I WAS DRIVING A SOLID 40 SOME MPH AND HIT A DEER HEAD ON WITHOUT HITTING BRAKES SO DIRECT IMPACT. THE DEER WAS HUGE WEIGHING APPROX 300-325 LBS. WHY DIDN'T THE AIRBAGS DEPLOY","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11278607,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/05/2019","dateComplaintFiled":"11/07/2019","vin":"2C4RC1BG5ER","components":"ELECTRICAL SYSTEM","summary":"MY VAN STARTED EXPERIENCING TIMES WHEN IT WOULD NOT START. AT FIRST I THOUGHT IT WAS THE STARTER AND THEN AFTER A FEW MINUTES OF TRYING IT WOULD START. IT WAS NOT THE STARTER. THIS WENT ON FOR SEVERAL WEEKS AND THEN I NOTICED THAT IF THE DOOR WAS OPEN IT WOULD START, THEN IF I JIGGLED THE WIRES IN THE DOOR IT WOULD START. AFTER A AWHILE THAT WOULDN'T MAKE IT START. I HAD TO HAVE IT TOWED AND THE KEY WAS LEFT IN THE IGNITION AND AS THE TOW TRUCK DRIVER WAS GETTING READY TO PUT THE VEHICLE ON THE TRUCK HE SLAMMED THE DOOR AND IT STARTED!! WE THOUGHT IT MIGHT BE THE WIRING HARNESS IN THE DOOR SO WE REMOVED IT AND IT WORKED PERFECTLY WHILE IT WAS OUT. WE THEN REPLACED THE WIRING WITH OEM PARTS AND THEN THE PROBLEM STARTED HAPPENING AGAIN. IT WAS INTERMITTENT AND WOULD ALWAYS START IF YOU SLAMMED THE DOOR UNTIL 2 DAYS AGO AND NOW IT WON'T START AT ALL. THE REPAIR SHOP SAYS IT IS THROWING 40 CODES AND THAT IT NEEDS A NEW TIPM JUST TO SEE WHAT IS WRONG WITH IT. IT COSTS WELL OVER $1000!!! AND IT MAY NOT FIX IT.I KNOW THAT CHRYSLER HAS HAD RECALLS FOR THE TIPM IN THE PAST AND QUITE OBVIOUSLY THEY HAVE NOT FIXED THE PROBLEM!","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11278781,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/07/2019","dateComplaintFiled":"11/07/2019","vin":"2C4RC1CG9ER","components":"UNKNOWN OR OTHER","summary":"MY ENGINE HAS SPRUNG A MAJOR OIL LEAK UNDERNEATH THE INTAKE MANIFOLD. I'VE SEEN HUNDREDS OF COMPLAINTS ABOUT THE SAME ISSUE. IT APPEARS THAT CHRYSLER PUT A PLASTIC COOLANT TO OIL  OIL COOLER UNDER THE MANIFOLD THAT IS FAILING. IN MY OPINION THE IS A MAJOR SAFETY ISSUE! THIS IS A FIRE HAZARD, COULD CAUSE LOSS OF CONTROL OF THE VEHICLE, COULD CAUSE SUDDEN BREAKDOWNS. AS WIDE SPREAD OF A PROBLEM THIS IS I DONT UNDERSTAND WHY THERES NOT A RECALL ON IT. ALL YOU HAVE TO DO IS SEARCH TOWN COUNTRY OIL COOLER AND YOU'LL SEE. WE WERE ON THE HIGHWAY WHEN WE NOTICED THE OIL BURNING SMELL. LIFTED THE HOOD AND THE OIL WAS ALREADY OVER 2 QUARTS LOW.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11278390,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/02/2019","dateComplaintFiled":"11/06/2019","vin":"2C4RC1BG7ER","components":"ELECTRICAL SYSTEM","summary":"REAR VIEW CAMERA STOP WORKING","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11278431,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/02/2018","dateComplaintFiled":"11/06/2019","vin":"2C4RC1BG8ER","components":"ELECTRICAL SYSTEM","summary":"TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO PERFORMANCE CHRYSLER JEEP DODGE RAM CENTERVILLE (95 LOOP RD, CENTERVILLE, OH 45459, (937) 434-9500) WHERE IT WAS DIAGNSOED THAT THE WIRELESS IGNITION NODE WAS FAULTY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11278300,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/20/2019","dateComplaintFiled":"11/05/2019","vin":"2C4RC1BG2ER","components":"SEATS","summary":"THE PASSENGER SIDE ACTIVE HEADREST EXPLODED (LUCKILY JUST AFTER WE GOT OUT OF THE CAR). THERE WAS NOT A ACCIDENT THAT TRIGGERED IT. THE CAR WAS PARKED IN OUR DRIVEWAY. THE ENGINE WAS TURNED OFF. UPON RESEARCHING I SEE MANY COMPLAINTS OF THIS SAME ISSUE. THIS NEEDS TO BE RECALLED!","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11278006,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/11/2019","dateComplaintFiled":"11/04/2019","vin":"2C4RC1BG7ER","components":"SEATS","summary":"PASSENGER SIDE HEAD REST EJECTED AND WILL NOT RESET.  THERE WERE NO ACCIDENTS INVOLVE, THE VEHICLE WAS STATIONARY WHEN THE HEADREST ACTIVATED.  NEED TO ZIP TIED THE HEAD REST BACK IN PLACE. THE VE","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11278162,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2019","dateComplaintFiled":"11/04/2019","vin":"2C4RC1BG9ER","components":"AIR BAGS,UNKNOWN OR OTHER","summary":"THE AIRBAG LIGHT ON OUR TOWN AND COUNTRY COMES ON FROM TIME FROM TO TIME, BUT SEEMS TO GO OFF AFTER DRIVING THE VAN FOR A WHILE. EVERY TIME WE HAVE TAKEN IT INTO THE DEALERSHIP, THE LIGHT WILL BE ON BUT BY THE TIME WE GET TO THE DEALERSHIP 30 MILES AWAY THE LIGHT IS OFF. WITH THE LIGHT OFF THE DEALERSHIP CANNOT DIAGNOSE THAT PROBLEM. I AM CONCERNED THAT THIS IS A SAFETY ISSUE IN THE CASE THE AIR BAGS ARE EVER DEPLOYED. THIS HAS BEEN GOING ON FOR THE LAST COUPLE OF YEARS.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11277306,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/08/2019","dateComplaintFiled":"10/31/2019","vin":"2C4RC1BG0ER","components":"AIR BAGS,SEATS","summary":"I WAS DRIVING ON THE HIGHWAY (GOING AT LEAST 65 MPH) AND THE HEADRESTS ON THE FRONT PASSENGER SEAT EXPLODED. THE AIR BAG LIGHT ON THE DASH HAD BEEN GOING ON AND OFF FOR THE PAST 2 WEEKS, I NOTIFIED CHRYSLER VIA TELEPHONE WITH NO RESPONSE.     ABOUT 1.5 WEEKS LATER THE AIRBAG LIGHT RETURNED ON (INTERMITTENTLY) AND THEN I HEARD ANOTHER LOUD \"POP\" IN THE DRIVERS SEAT BUT NOTHING EXPLODED OPEN.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11271603,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"06/27/2019","dateComplaintFiled":"10/28/2019","vin":"2C4RC1BG2ER","components":"SEAT BELTS","summary":"WHILE THE VEHICLE WAS IN MOTION, THE BUCKLED SEAT BELT ON THE PASSENGER SIDE THIRD ROW SEATING  LOCKED IN PLACE AS MY AUTISTIC GRANDSON WRAPPED IT AROUND HIS NECK. I LOOKED IN THE REAR VIEW MIRROR, PULLED TO THE SIDE OF THE ROAD WHICH LUCKILY HAPPENED TO BE A TOYOTA DEALERSHIP. THE EMPLOYEES IN THE SHOP COULD NOT UNBUCKLE THE BELT AND AS MY GRANDSON WAS ALREADY TURNING BLUE THEY HAD TO CUT THE BELT FREE FROM HIM. HE WAS LEFT WITH BRUISING AROUND THE NECK BUT HAD I NOT SEEN HIM IN TIME I FEEL HE WOULD HAVE BEEN STRANGLED TO DEATH. THESE LONG BELTS FROM THE UPPER PART OF THE VEHICLE ARE A HAZARD FOR CHILDREN.*DT*JB*DT*JB","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11271389,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/27/2019","dateComplaintFiled":"10/27/2019","vin":"2C4RC1CG0ER","components":"ELECTRICAL SYSTEM","summary":"MIDDLE MEDIA CONTROL PANEL SHORTED AND CAUGHT FIRE. BURNED ALL THE WIRES BEHIND THAT PANEL. HAPPENED DURING DRIVING JUST AFTER STARTUP.*DT*DT*JB *DT*JB*JB*DT","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11271267,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/15/2019","dateComplaintFiled":"10/26/2019","vin":"2C4RC1BG7ER","components":"ENGINE","summary":"CAR HAD A ROUGH IDLE LOSS OF POWER AND CHECK ENGINE LIGHT ILLUMINATED. CAR WAS DIAGNOSED WITH MISFIRE ON CYLINDER 2 AND CRACKED LEFT CYLINDER.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11270436,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/20/2019","dateComplaintFiled":"10/23/2019","vin":"2C4RC1CG7ER","components":"ELECTRICAL SYSTEM","summary":"ALTERNATOR FAILED PREMATURELY, BUT OUT OF WARRANTY.  ALL OTHER MODELS IN THIS YEAR RANGE WITH THE SAME ENGINE AND ALTERNATOR WERE RECALLED, BUT THIS MODEL WAS EXCLUDED FROM THAT RECALL.  HOWEVER, SAME ENGINE AND SAME ALTERNATOR.  STILL FAILED PREMATURELY.  RELATED RECALL 14V-634.  CHRYSLER REFUSED \"GOOD-WILL\" REIMBURSEMENT SINCE MY VIN WAS NOT INCLUDED IN THE RECALL.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11269512,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/16/2019","dateComplaintFiled":"10/19/2019","vin":"2C4RC1BG7ER","components":"POWER TRAIN,UNKNOWN OR OTHER,ENGINE","summary":"FOR ABOUT A YEAR THE CAR HAS BEEN GIVING ME PROBLEMS WHILE ITS BEING DRIVEN. WHEN I COME TO A STOP IT SHAKES AND HAS CUT OFF ON ME. IT WOULD RESTART WITH NO PROBLEM. THEN IT STOPPED GIVING ME PROBLEMS FOR A LITTLE WHILE. THEN LAST THURSDAY, I GOT OFF AT AN EXIT FROM THE HIGHWAY AND WHEN I BRAKED BEHIND A CAR AT THE LIGHT, IT STOPPED A LITTLE ROUGH. I TOOK MY FOOT OFF THE BRAKE TO MOVE UP A BIT AND THE CAR STARTED GOING BACKWARDS REAL SLOW WHILE IT WAS STILL IN DRIVE. I HAD TO PUT THE CAR IN PARK AND TURN IT OFF FOR A FEW SECONDS AND RESTART AND IT TOOK ME TO MY DESTINATION. I'M TERRIFIED TO DRIVE IT WITH MY GRANDCHILDREN BUT NEED MY VEHICLE. IT AMAZES ME ABOUT THE COMPLAINTS WITH THIS SAME PROBLEM AND CHRYSLER IS NOT ACKNOWLEDGING THE PROBLEM. I PRAY THAT SOMETHING TRAGIC DOESN'T HAPPEN. I HAVE HAD THIS CAR CHECKED REPEATEDLY AND THEY CAN FIND NOTHING AND THE CHECK ENGINE LIGHT DOESN'T COME ON.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11268731,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/14/2019","dateComplaintFiled":"10/15/2019","vin":"2C4RC1CG2ER","components":"ENGINE","summary":"I HAVE EXPERIENCED A FAILURE IN THE NUMBER TWO CYLINDER HEAD. CHRYSLER REFUSES TO ACKNOWLEDGE ANY PROBLEMS WITH THIS MOTOR FOR THIS YEAR. EVEN THOUGH IT IS THE SAME MOTOR THAT THEY HAVE USED IN 2011 2012 AND 2013 AND DURING THOSE YEARS THEY HAVE COVERED SUCH FAILURES.  THIS PROBLEM IS EVIDENT BELOW 1000 RPM. YOU CAN FEEL THE CAR SHUDDER AND SHAKE AS A RESULT OF MISS FIRING IN CYLINDER TWO.  I AM TOLD THAT IF IT IS NOT REPAIRED IT WILL EVENTUALLY CAUSE MY ENGINE TO FAIL COMPLETELY. THE CURRENT PRICE TAG IS APPROXIMATELY $3000.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11266534,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/12/2019","dateComplaintFiled":"10/05/2019","vin":"2C4RC1BG2ER","components":"AIR BAGS,SEAT BELTS","summary":"AIRBAG DASH SIGNAL INTERMITTENTLY ILLUMINATES. IT SEEMS TO BE RELATED TO A SENSOR IN THE DRIVER SEATBELT. WAS GIVEN AN ESTIMATE OF $375. IT CHIMES WHEN I TURN THE WHEEL. I'M NOT CONFIDENT THAT THE AIRBAG WILL SAFELY DEPLOY IF IN AN ACCIDENT","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11265941,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/03/2019","dateComplaintFiled":"10/03/2019","vin":"2C4RC1BG9ER","components":"SERVICE BRAKES","summary":"THE VAN NEEDS A NEW BREAK BOOSTER AND I HAVE BEEN TOLD BY THE DODGE WHOLESALE PARTS WAREHOUSE THAT NONE ARE AVAILABLE AND 128 ARE ON BACK ORDER WITH NO DATE ON WHEN THEY WILL BE AVAILABLE. MY CAR IS UNSAFE AND THE BREAKS COULD GO OUT AT ANYTIME AND IT COULD BE MONTHS BEFORE THE PART IS AVAILABLE. IN THE MEAN TIME MYSELF AND OTHER DODGE, CHRYSLER CUSTOMERS ARE DRIVING UNSAFE CARS.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11258848,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/19/2019","dateComplaintFiled":"09/29/2019","vin":"2C4RC1BG0ER","components":"SEATS","summary":"THE ACTIVE HEADREST ON THE FRONT PASSENGER SEAT DEPLOYED STRIKING MY 14 YEAR OLD DAUGHTER IN THE HEAD WHILE DRIVING AND NO ACCIDENT OCCURRING. UPON INSPECTION, THE SYSTEM DID NOT DEPLOY DUE THE MECHANISM RELEASING THE PIN BUT RATHER THE PLASTIC THAT IS SUPPOSED HOLD THE PIN FAILED RESULTING IN DEPLOYMENT.  THERE IS NO WAY TO RESET THE HEADREST BECAUSE IT IS BROKEN. I HAVE SERIOUS SAFETY CONCERNS WITH THE DRIVER SIDE POTENTIALLY FAILING AND DEPLOYING IN A SIMILAR MANNER. THE DRIVER COULD BE STRUCK IN THE HEAD CAUSING INJURY OR ACCIDENT. REPLACING BOTH HEADRESTS WOULD BE A SIGNIFICANT COST.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11258686,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/24/2019","dateComplaintFiled":"09/28/2019","vin":"2C4RC1BG9ER","components":"ENGINE","summary":"MISFIRE CYLINDER #6. CODE 306 . WHILE IN IDLE. COIL AND SPARKS REPLACED MISFIRE CONTINUED. INJECTORS CHECKED, LEAK TEST DONE, AND COMPRESSION GOOD ON ALL CYLINDERS BUT PROBLEM PERSISTS. THERE HAS BEEN A RECALL FOR SAME ISSUE ON 2011 THROUGH 2013 MODELS. BUT NOT 2014.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11257369,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/08/2019","dateComplaintFiled":"09/23/2019","vin":"2C4RC1BG6ER","components":"POWER TRAIN","summary":"IT WON'T SHIFT FROM 1ST GEAR INTO 2ND GEAR","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11257147,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/21/2019","dateComplaintFiled":"09/21/2019","vin":"2C4RC1BG1ER","components":"SEATS","summary":"I WAS GETTING IN MY CAR IN THE GARAGE OF MY HOME WHEN MY ACTIVE HEADREST DEPLOYED. I WASN'T INJURED BUT I WAS CERTAINLY STARTLED AND NOW AM UNSURE WHAT TO DO. THE HEADREST CANNOT BE RESET; THERE ARE BROKEN PIECES WHICH HAVE FALLEN DOWN INSIDE THE PLASTIC CASING.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11256932,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/15/2019","dateComplaintFiled":"09/20/2019","vin":"2C4RC1BG9ER","components":"STRUCTURE","summary":"TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 60 MPH, THE CONTACT HEARD A BANG COMING FROM THE VEHICLE, BUT CONTINUED TO KEEP DRIVING. UPON REACHING HIS DESTINATION, THE CONTACT NOTICED THAT A PIECE OF PANELING FROM THE LEFT PASSENGER SLIDING DOOR HAD COME OFF OF THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT DUE TO THE CLIMATE IN WHICH HE LIVES, THE EXTREME HEAT MUST HAVE CAUSED THE PANELING TO MELT. THE MANUFACTURER OFFERED NO FURTHER ASSISTANCE. THE CONTACT TOOK THE VEHICLE TO PRESTIGE CHRYSLER JEEP DODGE (6520 CENTENNIAL CENTER BLVD, LAS VEGAS, NV 89149, 702-625-7812) FOR AN UNRELATED MATTER. WHILE THERE, THE CONTACT WAS GIVEN A $200 ESTIMATE FOR REPAIRING THE VEHICLE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 52,000.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11256562,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/07/2019","dateComplaintFiled":"09/19/2019","vin":"2C4RC1BG2ER","components":"ELECTRICAL SYSTEM","summary":"SLIDING DOOR LOCK ACTUATOR IS POORLY DESIGNED.  THE MOTOR IS CHEAPLY MADE AND HAS BURNT OUT TWICE IN THE PAST YEAR ON THE RIGHT SIDE OF THE SLIDING DOOR.  WHEN THE MOTOR IN THE ACTUATOR BURNS OUT IT CAUSES THE DOOR TO SEIZE WITHOUT WARNING AND YOU CAN NO LONGER OPEN THE DOOR.  THIS HAPPENED WITHOUT WARNING WHEN WE NEEDED TO GET OUR YOUNG CHILD OUT OF THE VEHICLE IN A HURRY AND COULD NOT OPEN THE DOOR.  WE HAD TO HAVE A BODY SHOP MAKE THE REPAIR TO EVEN OPEN THE DOOR ON EACH OCCASION AS THE DOOR LOCK SEIZES AND YOU CANNOT UNLOCK IT MANUALLY OR OPERATE HANDLE.  UPON DISCOVERY OF THE ISSUE WE LOOKED ONLINE ONLY TO DISCOVER FORUMNS OF MANY TOWN AND COUNTRY OWNERS HAVE THE SAME ISSUE.  THIS IS A SAFETY ISSUE BECAUSE IN AN EMERGENCY OR COLLISION THE DOOR WILL NOT BE ABLE TO OPEN AND THUS PASSENGERS BECOME STUCK INSIDE THE VEHICLE.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11256398,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/18/2019","dateComplaintFiled":"09/18/2019","vin":"2C4RC1CG9ER","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"PASSENGER SIDE SLIDING DOOR  DOOR WILL OPEN AND CLOSE NORMALLY BUT WHEN IT GETS HOT OUTSIDE THE DOOR WILL NOT LATCH WHEN IT CLOSES. DOOR SOUNDS LIKE IT IS CONSTANTLY TRYING TO LATCH SHUT.  IT WILL CONTINUE TO DO THIS WHILE DRIVING AND RANDOMLY START AND STOP AGAIN.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11255650,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/14/2019","dateComplaintFiled":"09/16/2019","vin":"2C4RC1GGXER","components":"SUSPENSION,ELECTRICAL SYSTEM,AIR BAGS","summary":"SUSPENSION RATTLES, SHOCKS AND STRUTS RATTLE, HAVING TROUBLE STARDING ENGINE ON OFTEN, REMOTE START FAILS WITH NO INDICATION OF LOW BATTERY, ENGINE STALLS BEFORE STARTING. CHECK ENGINE LIGHT ON, AIRBAG LIGHT ON.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11255870,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/09/2019","dateComplaintFiled":"09/16/2019","vin":"2C4RC1BG5ER","components":"POWER TRAIN","summary":"WHILE DRIVING THE CAR FAILED TO GO IN MOTION. THE TRANSMISSION NO LONGER MOVED THE VEHICLE. WE WERE ON A STREET. IT STOPPED IN THE MIDDLE OF THE ROADWAY. TRANSMISSION FRONT PUMP AND TORQUE CONVERTER FAILED AND HAD TO BE REPLACED INCLUDING THE CLUTCH PACK.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11255374,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/04/2019","dateComplaintFiled":"09/13/2019","vin":"2C4RC1GG6ER","components":"POWER TRAIN","summary":"I LEFT A HOUSE AND TURNED ON TO THE MAIN ROAD.  CAME TO A STOP LIGHT.  IT TURNED GREEN AND I STARTED TO GO BUT COULD NOT GET OVER 20 MPH.  THEN IT WENT OUT OF GEAR AND THE RPMS WENT UP TO 7000. THE VEHICLE ROLLED TO A STOP.  SAT FOR A COUPLE OF MINUTES THEN IT MOVED AGAIN BUT NOT FAR ABOUT 20 FEET.   CALLED AND HAD A TOW TRUCK COME OUT AND TAKE IT TO A SHOP.  WAS TOLD THE TRANSMISSION HAD TO BE REPLACED.  CALLED CHRYSLER HEADQUARTERS ABOUT THE PROBLEM.  THEY SAID THEY HAVE HAD NO PROBLEMS AND THEY WOULD NOT DO ANYTHING.  HAD THE VEHICLE TAKEN TO A CHRYSLER DEALER AND THEY CHECKED THE TRANSMISSION AND SAID THE PUMP IS NOT WORKING ALONG WITH SOME OTHER PARTS THAT CAME OFF.. NOW IT GOING TO COST BETWEEN $3000 TO $4000 TO FIX THE VAN.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11253421,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/04/2019","dateComplaintFiled":"09/05/2019","vin":"2C4RC1CG8ER","components":"AIR BAGS,SEAT BELTS","summary":"TWICE THIS YEAR, AIR BAG INDICATOR ILLUMINATED ON DASHBOARD.  IN JANUARY, THE PASSENGER SIDE SEATBELT ASSEMBLY NEEDED TO BE REPLACED.  NOW IN SEPT, THE AIRBAG INDICATOR CAME ON AGAIN.  THIS TIME THE SEATBELT AND WIRING ASSEMBLY NEEDS REPLACED ON THE DRIVER SIDE.  THE REPAIRS TO THESE SAFETY FEATURES ARE COSTING >$1200 THIS YEAR.  THE VEHICLE IS 5 YEARS OLD.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11246673,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/25/2019","dateComplaintFiled":"08/27/2019","vin":"2C4RC1BG6ER","components":"STEERING,ELECTRICAL SYSTEM,ENGINE","summary":"WHILE DRIVING THE VAN IT COMPLETLY DIES NO READINGS ON DADH  AND THE STEERING QUITS AND THE BRAKES FAIL I ALMOST CRASHED INTTO A TREE AND A 2ND TIME I ALMOST CAUSED A 3 CAR PILE UP ON A HIGHWAY CHRYSLER CLAIMS THEY CANT DUPLICATE THE PROBLEM   MANY OTHER DRIVERS ARE HAVING THE SAME SAFETY PROBLEMS WHILE DRIVING WITHFAMY MEMBERS AND THEYRE AFRAID OF DYING OR KILLING OTHERS","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11246230,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2019","dateComplaintFiled":"08/24/2019","vin":"2C4RC1CG2ER","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE","summary":"1.  VAN IS RANDOMLY NOT STARTING 3-5 TIMES PER WEEK.  REPLACED BATTERY ISSUE OF NOT STARTING STILL REMAINED.  USING A JUMP STARTER BATTERY PACK TO START VEHICLE--STARTS RIGHT UP AFTER FEW MINUTES OF IT BEING CONNECTED.  TOOK IT TO OWEGO, NY ROYAL CHRYSLER WAS GIVEN NO DIAGNOSIS.  4 DAYS LATER, TOOK TO LOCAL MECHANIC TOLD MY TIPM WAS BAD AND NEEDED TO BE REPLACED.  MY HUSBAND BOUGHT A USED TIPM OFF EBAY AND REPLACED IT ON 8/7/19 SO FAR NO MORE ISSUES WITH IT NOT STARTING.  2. DIGITAL MESSAGE RANDOMLY APPEARS 1-2 TIMES PER MONTH SINCE MAY 22 MANUALLY OPERATE LIFTGATE.  TOOK TO CHRYSLER OWEGO ROYAL TOLD MY LATCH SYSTEM IS RUSTED OUT.  MY HUSBAND CLIMBED INTO THE TRUNK ONCE I GOT HOME WITH THIS REPORT---SEES NO SIGNS OF RUST.  DISCONNECTED SWITCH THEN RECONNECTED IT--SOLVED PROBLEM FOR 2 1/2 MONTHS.  MESSAGE JUST CAME ON AGAIN ON 8/21 MY HUSBAND DID SAME THING DISCONNECT THEN RECONNECT WORKING FINE NOW.  ROYAL CHRYSLER WANTED $1600 TO REPAIR ACTUATOR.  3.  SERVICE BLIND SPOT SYSTEM NOW APPEARS ON DIGITAL MESSAGE AS OF MAY 22 SAME DAY LIFTGATE MESSAGE CAME ON.  THIS MESSAGE HAS NOT GONE OFF SINCE.  TOOK TO CHRYSLER WANTED $546.00 TO REPAIR CHOOSE NOT TO REPAIR TOO EXPENSIVE.  HUSBAND LOOKING TO BUY PARTS TO REPAIR HIMSELF ON EBAY.  CONTACTED CHRYSLER GO NO WHERE TOLD PARTS NOT UNDER RECALL OR WARRANTY.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11245379,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/20/2019","dateComplaintFiled":"08/21/2019","vin":"2C4RC1BG2ER","components":"POWER TRAIN","summary":"MY VAN STARTED MAKING A WHINING NOISE ON MY WAY TO WORK. ON THE WAY HOME I WAS SITTING AT A RED LIGHT AND WHEN I PRESSED THE GAS PEDAL THE VAN WOULD NOT MOVE. IT EVENTUALLY JERKED OFF AND I WAS ABLE TO GET ACROSS THE LIGHT WITHOUT BEING INVOLVED IN A SERIOUS CAR ACCIDENT. THE VAN STARTED IDLING UP BUT WOULD NOT SPEED UP. THANK GOODNESS I WAS ABLE TO GET HOME. I WAS SO GLAD MY BABIES WERE NOT IN THE VAN WITH ME. THIS IS A VERY DANGEROUS DEFECT IN TRANSMISSION. I HAD ABSOLUTELY NO WARNING MY TRANSMISSION WAS ABOUT TO GO OUT.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11245048,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/19/2019","dateComplaintFiled":"08/19/2019","vin":"2C4RC1CG3ER","components":"ELECTRICAL SYSTEM,STRUCTURE,ELECTRONIC STABILITY CONTROL (ESC)","summary":"THE PASSENGER SIDE SLIDING DOOR TRIES TO OPEN AND CLOSE REPEATEDLY WITHOUT SUCCESS. THIS CAUSES THE EXTERNAL LIGHTS AND AND TURN ALL LIGHTS TO CONSTANTLY GO OFF AND THE VAN TO DING LIKE A DOOR IS OPENING.  ONCE THIS STARTS, IT DOES NOT MATTER IF THE CAR IS PARKED, DRIVING, ON, OR OFF.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11243575,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/13/2019","dateComplaintFiled":"08/13/2019","vin":"2C4RC1BG7ER","components":"ELECTRICAL SYSTEM","summary":"THE VEHICLE CONTINUES TO RUN WITH THE IGNITION KEY REMOVED.LIGHTS AND ASSESSORIES  ALSO STAY ON.HAVE TO PULL FUSE AND BATTERY TO SHUT VEHICLE DOWN.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11242815,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/18/2019","dateComplaintFiled":"08/09/2019","vin":"2C4RC1BG0ER","components":"UNKNOWN OR OTHER","summary":"2 YEARS AGO ON OUR WAY TO FL OUR FLY WHEEL CRACKED AND HAD TO BE REPLACED DOWN IN FL. NOW A FEW WEEKS AGO THE FLY WHEEL IS MAKING THE SAME NOISE IT DID 2 YEARS AGO. WE SHOULDNT HAVE TO REPLACE IT EVERY COUPLE YEARS. SO I HAVE NO VEHICLE TO DRIVE AND WE HAVE TO RELY ON USIN MY HUSBANDS TRUCK AND IM 6 MONTHS PREGNANT. I REALLY NEED TO HAVE MY VAN WORKING!","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11242709,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"08/08/2019","dateComplaintFiled":"08/08/2019","vin":"2C4RC1BG8ER","components":"SEATS","summary":"APPROXIMATELY AROUND 7 PM EASTERN TIME ON AUGUST 8, 2019, I [XXX] WAS DRIVING 30 MPH (CITY STREET) AND ALL OF SUDDENLY MY HEADREST DEPLOYED ON ME (DRIVER SIDE HEADREST).  THUS, CAUSING MY HEAD AND NECK TO SHOOT FORWARD ABRUPTLY.  REMINDER, NO ACCIDENT OR REAR COLLISION WAS TAKEN PLACE.  I IMMEDIATELY CONTACTED A LOCAL CHRYSLER DEALERSHIP AND WAS ABLE TO GET CUSTOMER CARE NUMBER.  I CALLED AND EXPLAINED THE SITUATION AND WAS GIVEN A CASE NUMBER AND THAT I WOULD BE CONTACTED BY A SPECIALIST BETWEEN 2 AND 4 DAYS, WHICH I FEEL LIKE IS A HORRIBLE TIME TO WAIT ON THIS SERIOUS MATTER.  WAS TOLD TO LEAVE VEHICLE IN DRIVEWAY.  ANOTHER PROLONGED CONCERN DUE TO THE FACT THAT I WORK.  IT'S BEEN TWO HOURS SINCE THAT INCIDENT AND BEGINNING TO HAVE UPPER SHOULDER/NECK PAIN WITH A HEADACHE.  IF YOU HAVE ANY OTHER QUESTION, FEEL FREE TO ASK.    INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).  *TR","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11234282,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"07/17/2019","dateComplaintFiled":"07/23/2019","vin":"2C4RC1BG4ER","components":"SEATS","summary":"WHILE I WAS BACKING OUT OF MY DRIVEWAY THE DRIVERS HEADREST EXPLODED INTO MY NECK FOR NO REASON. THREE DAYS LATER I WAS IN THE PASSENGER SEAT WHILE MY HUSBAND WAS DRIVING ON THE HIGHWAY AND THE PASSENGER HEADREST EXPLODED INTO MY NECK ON THE PASSENGER SIDE. BOTH HEADRESTS EXPLODED DUE TO THE PLASTIC BRACKET HOLDING THE PIN BREAKING WHEN NO ACCIDENT HAD TAKEN PLACE.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11231375,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/12/2019","dateComplaintFiled":"07/12/2019","vin":"2C4RC1BG6ER","components":"SEATS","summary":"MY PASSENGER ACTIVE HEADREST SYSTEM EMPLOYED WHILE WE WERE PARKED WAITING FOR THE FERRY TO ARRIVE. MY DAUGHTERS BOYFRIEND WAS UNHURT BUT WAS JOLTED UP BY THE DEFECTIVE HEADREST IN MY 2014 CHRYSLER TOWN AND COUNTRY","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11231450,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2019","dateComplaintFiled":"07/12/2019","vin":"2C4RC1BGXER","components":"AIR BAGS","summary":"I HAVE HAD ISSUES WITH MY AIR BAG LIGHT COMING ON OVER THE LAST YEAR. I TOOK IT TO A DEALER IN ILLINOIS IN SEPTEMBER AND THEY GOT IT TO SHUT OFF BUT IT STARTED GOING ON AND OFF A COUPLE OF MONTHS AGO AND NOW IT IS ON PERMANENTLY.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11230489,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/05/2019","dateComplaintFiled":"07/09/2019","vin":"2C4RC1BGXER","components":"ELECTRICAL SYSTEM,AIR BAGS,UNKNOWN OR OTHER","summary":"THE AIRBAG LIGHT ON THE INSTRUMENT PANEL WILL RANDOMLY ILLUMINATE AND DING AS IF THE AIRBAG HAS FAILED. THIS HAPPENS AT RANDOM AND UNDER NO SPECIFIC CIRCUMSTANCES WHILE DRIVING ON THE ROAD. THIS CONCERNS ME FOR THE FACT I FEAR THE AIR BAGS WILL NOT DEPLOY IF AN ACCIDENT OCCURS.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11229983,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/18/2019","dateComplaintFiled":"07/08/2019","vin":"2C4RCICG0ER","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"CAR STALLS FOR NO APPARENT REASON.  1 OR 2 TIMES A WEEK.   TYPICALLY WHEN GOING SLOW SPEEDS OR COMING TO A STOP.  NO ENGINE LIGHT COMES ON.  ONLY THE TRACTION LIGHT WHICH IS NOT APPLICABLE.  AS IT IS DRY AND SUNNY.   SOME ELECTRICAL WORKS OFF AND AN.  FRONT LED PANEL SLIGHTLY FADES IN AN OUT.   FAN MOTOR (LIKE A/C FAN) GOES HIGH AND LOW SPEEDS.   MAINLY THE ENGINE JUST SHUTS OFF WITHOUT WARNING, SO IT IS UNSAFE TO DRIVE.  I USED REGULAR KEY INSTEAD OF KEY FOB AND PUSH BOTTOM AND STILL DOES IT.  TOOK IT IN TO DEALERSHIP AND THEY WANTED TO CHARGE ME $850 FOR A NEW ALTERNATOR BUT THEY SAID \"TRY THAT FIRST\", SO THEY WERE NOT SURE.  TOOK IT IN SOMEWHERE ELSE AND THEY SAID THEY COULDN'T FIND A PROBLEM.  NEEDED A LIGHT TO COME ON FIRST.  MEANWHILE I'M DRIVING A CAR THAT IS UNSAFE TO DRIVE CHRYSLER.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11228897,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2019","dateComplaintFiled":"07/02/2019","vin":"2C4RC1GG4ER","components":"ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,VISIBILITY/WIPER,LANE DEPARTURE","summary":"TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 45 MPH, THE WINDSHIELD WIPERS ACTIVATED INDEPENDENTLY, THE VEHICLE INDEPENDENTLY DECELERATED, AND THE BLIND SPOT PROTECTION UNAVAILABLE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE FAILURE RECURRED FOUR TIMES. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11228427,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/14/2019","dateComplaintFiled":"06/29/2019","vin":"2C4RC1BG3ER","components":"ELECTRICAL SYSTEM,ENGINE","summary":"DRIVING DOWN THE ROAD AND VEHICLE COMPLETELY SHUTDOWN, NO POWER STEERING,  LITTLE BRAKING, NO LIGHTS ON DISPLAY.  THIS WOULD HAPPEN RANDOMLY WITH NO ENGINE LIGHT WARNINGS. HAPPENS MULTIPLE TIMES. ONCE SHUTDOWN IN MIDDLE OF MAJOR INTERSECTION AND IT WOULD NOT START UP,  WOULD TRY TO TURN OVER. IT ALSO SEEMS TO HAPPEN AROUND 35-45 MPH AND COMING TO A STOP. TOOK IT TO DEALERSHIP HOOKED IT UP ON COMPUTER NO ENGINE LIGHT OR SENSOR TRIPED AND WHILE IT WAS IDLING CAR SHUTDOWN ASKED SERVICE MANAGER TO CHECK ABOUT A RECALL ON 2011 VEHICLES (P54) BUT THEY SAID NO RECALL. I TAKE IT TO WORK EVERY DAY LESS THEN A MILE AWAY AND CAR HAS SHUTDOWN ON ME TWICE. AFRAID TO DRIVE IT ANY DISTANCE","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11223060,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/14/2019","dateComplaintFiled":"06/27/2019","vin":"2C4RC1CG3DR","components":"POWER TRAIN,UNKNOWN OR OTHER,ENGINE","summary":"IN OCTOBER THE FLEX PLATE CRACKED, REPAIRED. IT CRACKED AGAIN IN DECEMBER, REPAIRED. THEN CRACKED AGAIN IN FEBRUARY, REPAIRED AND TOLD THE TRANSMISSION WAS BAD CAUSING FLEX PLATE TO CRACK. CRACKED AGAIN THIS MONTH THEY ARE NOW ARE STATING IT IS THE ENGINE. THIS IS A DANGEROUS VEHICLE FOR A FAMILY. I HAVE BEEN WITHOUT IT OVER 35 DAYS IN 8 MONTHS. CHRYSLER DOES NOT WANT TO ADDRESS THE ISSUES. IT HAD LESS THAN 100, 000 MILES ON IT.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11222533,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/25/2019","dateComplaintFiled":"06/25/2019","vin":"2C4RC1BG9ER","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE","summary":"I WAS DRIVING ABOUT 45 MPH ON A MAIN ROADWAY IN OHIO WHILE ON VACATION. SUDDENLY, THE VEHICLE WENT COMPLETELY DEAD AND STALLED. ALL DISPLAYS WENT BLACK. I HAD NO STEERING AND LIMITED BRAKING ABILITY. I WAS ABLE TO LEAVE THE ROADWAY SAFELY. THEN, I PUT THE VEHICLE IN PARK. I WAS ABLE TO RESTART THE VEHICLE, AND DRIVE BACK TO OUR VACATION HOME WITHOUT ISSUE.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11222040,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/15/2019","dateComplaintFiled":"06/24/2019","vin":"","components":"POWER TRAIN","summary":"CAR STARTED SHUDDERING AND STALLING WHILE BRAKING/AT LIGHTS AND STOP SIGNS. CHECK ENGINE LIGHT SHOWED IT WAS TORQUE CONVERTER. CAR WAS REPAIRED UNDER WARRANTY. JUST DAYS AFTER THE REPAIR THE CAR WAS WORSE. THEY REPAIRED AGAIN. CAR STILL STALLS JUST DAYS AFTER 2ND REPAIR. THEY DO NOT KNOW HOW TO FIX THIS. AND MY WARRANTY IS ALMOST OVER. THE CAR STILL SHUDDERS WHEN BRAKING AND STALLS AT LIGHTS.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11221588,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/20/2019","dateComplaintFiled":"06/20/2019","vin":"2C4RC1BG7ER","components":"SEATS","summary":"HEADREST UNEXPECTEDLY POPPED INTO A PROTRUDING POSITION AS OPPOSED TO A COMPACT POSITION.  THE FRONT OF THE HEADREST SEPARATED FROM THE PORTION MOUNTED.  THE INSIDE OF THE HEADREST MECHANISM IS VISIBLE AND A CONNECTION IS BROKEN.  THE HEADREST CAN BE COMPRESSED BACK INTO THE ORIGINAL COMPACT POSITION BUT WILL NOT HOLD AS THE BAR THAT KEEPS THE FRONT OF THE HEADREST ATTACHED TO THE MOUNTED PORTION IS BROKEN.  IT NO LONGER \"LATCHES\" INTO THE CORRECT POSITION.    THE VAN WAS STATIONARY.  THE VAN WAS RUNNING BUT NOT IN MOTION.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11221354,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/11/2019","dateComplaintFiled":"06/19/2019","vin":"2C4RC1BGXER","components":"ENGINE","summary":"INVOICE DATE 02/28/2019: WHILE DRIVING THE OIL FILTER/COOLER ON TOP THE ENGINE CRACKED OPEN AND STARTED PUMPING OIL OUT AND ALL OVER THE TRANSMISSION. HAD ADAPTER ENGINE OIL FILTER COOLER (68105583AF) REPLACED. THIS COULD HAVE TRASHED THE ENGINE HAD I NOT SMELLED OIL THROUGH THE VENTS AND CHECKED TO SEE WHAT WAS GOING ON. CAUGHT IT EARLY ENOUGH IT ONLY LOST 1/4 A QUART OF OIL. WAS TOLD BY THE DEALER THIS IS A COMMON PROBLEM AND THEY REPLACE A LOT OF THESE ON THE V6 PENTASTAR ENGINES. AN ONLINE SEARCH REINFORCES THIS CLAIM. TOTAL COST WAS $923.98","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11221357,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/10/2019","dateComplaintFiled":"06/19/2019","vin":"2C4RC1BGXER","components":"ENGINE","summary":"INVOICE DATE 06/12/2019: VAN ON STARTUP LOUD TAPPING FROM THE ENGINE. AFTER TAKING TO THE DEALER, WAS TOLD A ROCKER ARM HAD FAILED AND DAMAGED THE INTAKE CAMSHAFT ON THE RIGHT/FRONT SIDE OF THE ENGINE. HAD TO HAVE ALL 12 ROCKER ARMS REPLACED (5184296AH), THE INTAKE CAMSHAFT (5184380AG), ALL 12 TAPPET VALVE LASH (5184332AA). WAS TOLD BY DEALER THIS WAS A COMMON PROBLEM WITH THESE V6 PENTASTAR ENGINES. AN ONLINE SEARCH REINFORCES THIS STATEMENT. TOTAL COST WAS $1,356.54","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11220649,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/12/2019","dateComplaintFiled":"06/17/2019","vin":"2CR4C1BG0ER","components":"ENGINE","summary":"I HAVE GOT A #2 CYL MISFIRE THAT HAS BEEN DIAGNOSED AS A BAD HEAD AND NEEDS TO BE REPLACED.  AFTER DOING A LITTLE BIT OF RESEARCH I HAVE FOUND THAT CHRYSLER DID A FIX ON SEVERAL OTHER YEARS FOR THIS SAME ISSUE BUT DOES NOT COVER THE 2014 MODEL PER CHRYSLER.  CHRYSLER HAS TOLD ME THAT PER MY VIN I AM NOT COVERED UNDER THE EXTENDED COVERAGE AND THAT THE PROBLEM HAS BEEN FIXED BUT I HAVE NOT BEEN ABLE TO FIND OUT WHAT FIX THIS IS.  I DID NOT HAVE TO SEARCH VERY LONG ON THE INTERNET TO FIND OTHER PEOPLE WITH THE 2014 MODEL MOTOR THAT HAVE SUFFERED THE SAME FAILURE THAT I HAVE AND ALSO CONSISTENT WITH THE PREVIOUS FIX.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11219321,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/15/2019","dateComplaintFiled":"06/11/2019","vin":"2C4RC1BGXER","components":"ENGINE","summary":"ABOUT JANUARY 15, 2019 WE NOTICED A RATTLING SOUND COMING FROM THE ENGINE COMPARTMENT ON THE RIGHT OR PASSENGER SIDE. THE RATTLING WAS ONLY NOTICEABLE IF YOU WERE STANDING NEXT TO THE VAN WHEN IT WAS IDLING. THE RATTLING HAS GOTTEN WORSE SO WE TOOK IT INTO THE DEALER & FOUND OUT WE NEED TO REPLACE 4 CAMSHAFTS & 24 ROCKER ARMS TO FIX THE PROBLEM. THE MECHANIC TOLD ME THIS HAS BEEN A COMMON PROBLEM WITH THIS ENGINE. MOSTLY AFTER 120,000. MILES. OUR VAN ONLY HAS 94,855 MILES. STILL UNDER THE 100,000 MILE WARRANTY BUT 10 MONTHS PAST THE 5 YEAR WARRANTY. THE DEALER & CHRYSLER  SCA TOLD ME THEY WON'T FIX IT UNDER WARRANTY. THIS SHOULD BE REPAIRED UNDER WARRANTY SINCE WE ARE UNDER THE 100,000. MILES. THE DEALER TOLD ME IF THERE WERE ENOUGH COMPLAINTS THAT MIGHT BE ENOUGH TO START A RECALL FOR THIS ISSUE. THERE IS DEFINITELY A MANUFACTURING DEFECT FOR THIS TO HAPPEN. TODAY'S ENGINES SHOULD RUN 500,000. MILES MINIMUM BEFORE HAVING TO DO MAJOR WORK TO THE ENGINE.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11219160,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/14/2019","dateComplaintFiled":"06/10/2019","vin":"2C4RC1BGXER","components":"AIR BAGS,SEATS","summary":"CAR PARKED AND OFF IN DRIVEWAY. AFTER EXITING VEHICLE BUT BEFORE CLOSING DOOR, DRIVERS HEADREST POPPED AND FRONT SECTION SEPARATED FROM REAR SECTION ON RIGHT SIDE.  VISUAL INDICATION OF PLASTIC BRACKET SHEARED.  NO POWER ON VEHICLE. UPON TESTING IGNITION ASSOCIATED AIRBAG LIGHT ILLUMINATED INDICATING FAILURE OF AIRBAGS OR AHR.  NO COLLISIONS IN VEHICLE HISTORY OR ASSOCIATED WITH EVENT.  NO DEPLOYMENT OF PASSENGER AHR.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11218441,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/05/2019","dateComplaintFiled":"06/07/2019","vin":"2C4RC1BG9ER","components":"AIR BAGS","summary":"NUMBER ONE THE ENGINE HAS BEEN REBUILT TWICE BECAUSE OF ENGINE MISFIRE. ALSO THE GAS PEDAL SOMETIMES GETS STUCK WHICH IS DANGEROUS . AND NOW THE AIR BAG SENSOR HAS BEEN ON AND THERE IS NO REASON FOR IT TO BE ON. I HAVE DONE RESEARCH AND THERE ARE A LOT OF COMPLAINTS WITH THIS MODEL OF VEHICLE IN REGARDS TO THE AIR BAG SENSOR. IT IS THE FRONT AIR BAG SENSOR THAT IS ON. I NEED THIS REPAIRED . IT IS A VERY SERIOUS SAFETY ISSUE AS I DON'T EVEN KNOW IF THE AIR BAG WILL WORK CORRECTLY","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11217761,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2019","dateComplaintFiled":"06/04/2019","vin":"2C4RC1BG1ER","components":"ELECTRICAL SYSTEM,VISIBILITY/WIPER","summary":"DEFOGGER INEFFICIENT AND UNSAFE WHEN RAINING IN SUMMER CAUSED BY KNOWN PROBLEM WITH A/C HEAT BLEND DOOR STICKING.  AC ON ONE SIDE HIGH HEAT ON OTHER..CONDENSATION FORMS ON INSIDE WHILE DRIVING ON HIGHWAY. FCA  FIXING FOR FREE ON SOME 2014 -2105 MODELS BUT NOT ALL EVEN THOUGH SAME ISSUE REPORTED AND SAME PARTS (IDENTICAL PART NUMBERS) INVOLVED ON SAME VEHICLE IN SAME TIME FRAME.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11217640,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/28/2019","dateComplaintFiled":"06/03/2019","vin":"","components":"ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE","summary":"WHILE MY WIFE AND CHILDREN WERE MAKING A LEFT-HAND TURN IN THE FAR LEFT LANE THE VAN COMPLETELY WENT DEAD. THEY LOST ALL POWER TO THE ENGINE, LOST ALL POWER STEERING, LOST ALL ABILITY TO ACCELERATE, AND LOST ALL ABILITY TO BREAK. THE CAR TRAVELED ACROSS BOTH LANES AND LUCKILY INTO A SHOPPING CENTER TURN LANE, WHERE THEY APPLIED THE EMERGENCY BRAKE TO COME TO A STOP. LANDSCAPERS SAW WHAT HAPPENED AND WERE ABLE TO PUSH THE CAR INTO THE PARKING LOT.     THE DASHBOARD STAYED LIT AND THE AC FAN CONTINUED TO BLOW. IT'S ALMOST AS IF THE BATTERY WAS STILL ON, BUT THEY HAD NO MECHANICAL FUNCTIONS.    WE HAD THE VAN TAKEN TO TEQUESTA TIRE CO WHERE THEY DID A FULL INSPECTION. AFTER A FULL INSPECTION, THEY DETERMINED THE PROBLEM TO BE A POSSIBLE \"FLUKE\".     AFTER ADDITIONAL RESEARCH ONLINE, THIS APPEARS TO BE A WIDER ISSUE WITH OTHER T&C OWNERS. OTHER OWNERS SAY THEY HAVE NOT FOUND THE CAUSE OF THE ISSUE AND SPEND A SIGNIFICANT AMOUNT OF MONEY WITH NO RESOLUTION OR CAUSE.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11216955,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/02/2019","dateComplaintFiled":"05/30/2019","vin":"2C4RC1CG4ER","components":"ELECTRICAL SYSTEM","summary":"DRIVER SIDE SLIDING DOOR WILL NOT OPEN FROM INSIDE OR OUT. JUST STOPPED WORKING ON ITS OWN. AUTOMATIC BUTTON WON'T OPEN IT FROM DRIVERS DOOR OR FROM BUTTONS ON REMOTE.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11209487,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/28/2019","dateComplaintFiled":"05/23/2019","vin":"2C4RC1BG1ER","components":"ENGINE","summary":"DRIVING ON INTERSTATE VEHICLE SUDDENLY LOST ALL POWER, LIGHTING FOR GAUGES, RADIO, ODOMETER, SPEEDOMETER, ETC, SLOWED TO AROUND 20 MPH (70 MPH ZONE) ENGINE BEGAN SMOKING.  WAS ABLE TO EXIT AND ROLLED ONTO SIDE STREET.  SMOKE EMANATING FROM UNDER HOOD.  ENGINE WOULD NOT RESTART.  VEHICLE INSPECTED BY MECHANIC WHO CONCLUDED: ENGINE BLOWN.  VEHICLE PURCHASED USED ONLY 4 MONTHS PRIOR.  OIL CHANGED AND FLUSH AND FILL PERFORMED BY CERTIFIED MECHANIC 1 MONTH AGO.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11207894,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2019","dateComplaintFiled":"05/15/2019","vin":"2C4RC1BG8ER","components":"STRUCTURE","summary":"TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING VARIOUS SPEEDS, THE AUTOMATIC PASSENGER DOOR OPENED WITHOUT WARNING INTERMITTENTLY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE MANUFACTURER WAS NOTIFIED. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 94,000.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11207057,"manufacturer":"Chrysler (FCA US, LLC)","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"04/03/2019","dateComplaintFiled":"05/12/2019","vin":"2C4RC1GG7ER","components":"AIR BAGS,SERVICE BRAKES","summary":"TAKATA RECALL. .ON 04/03/2019 APPROXIMATELY 3:45 PM I WAS ON A CITY RESIDENTIAL STREET MOVING AT 30 MPH. I WAS COMING UP TO A STOP SIGN GOING DOWNHILL AND I PRESSED ON THE BRAKE PEDAL AND IT WENT TO THE FLOOR. I PRESSED AGAIN AND THE SAME THING HAPPENED I PUMPED THEM SEVERAL TIMES AND NOTHING. I WENT THRU THE STOP STREET AND ANOTHER CITY BLOCK AT A DEAD END I HIT A GUARD RAIL HEAD-ON AND TORE IT COMPLETELY OUT. I WENT 100 FEET INTO A WOODED AREA AND TORE OUT MANY TREES ABOUT 1 - 2 INCHES IN DIAMETER. I CAME TO AND ABRUPT STOP AGAINST FOUR TREES ABOUT 3-5 INCHES IN DIAMETER. NONE OF THE AIRBAGS DEPLOYED AND THE SEAT BELTS DID NOT LOCK.. I AM A RETIRED POLICE OFFICER SO I PAID ATTENTION TO WHAT WAS HAPPENING. I CALLED 911 AND GOT THE POLICE ON THE WAY. REPORT # [XXX]. WHILE I WAS WAITING I TRIED THE BRAKES AGAIN AND AFTER TWO PUMPS THEY WORKED. BY THE WAY THE ENGINE WAS STILL RUNNING. I THEN PUT MY FOOT ON THE BRAKE PEDAL AND PUSHED DOWN SLOWLY AND IT WENT TO THE FLOOR AGAIN. I HAD A SCOOTER AND LIFT ON THE BACK AND IT HAD COME THRU THE BACK WINDOW FROM THE SUDDEN STOP AGAINST THE TREES. I HAD JUST PURCHASED THIS FROM WOLFCHASE HYUNDAI IN MEMPHIS TN. ON 01/21/2019 AND HAD EXAMINED IT AS THOROUGHLY I AS COULD AND HAD A CARFAX REPORT THAT SAID NO ACCIDENTS. WHEN I REPORTED THE ACCIDENT TO STATE FARM INSURANCE THEY SAID IN MAY OF 2017 IT WAS IN A BAD ACCIDENT IN MO AND THAT THE GRILL, BUMPER, LEFT HEADLIGHT FENDER AND DOOR WERE ALL REPLACED. AND NO AIRBAG DEPLOYED.. I HAVE PICTURES ON MY DAUGHTERS IPHONE BUT NOT MINE. I WOULD LIKE YOU TO HAVE THEM. PLEASE ADVISE HOW I CAN GET THEM TO YOU. MY VEHICLE IS SITTING AT PAINT AND BODY PERFECTORS IN NASHVILLE TN. THE GRILL, HOOD, BOTH FENDERS, BOTH HEADLIGHTS, DRIVERS DOOR, PASSENGER DOOR, BACK GLASS, ,TRANSMISSION CASE, AXLE, RIGHT FRONT WHEEL AND TIRE ALL DESTROYED. I TRULY BELIEVE THERE IS SOMETHING BAD WRONG WITH THIS VAN.*DT    INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT    CONSUMER STATED THERE WERE TWO CODES. B210A LOW VOLTAGE. I HAD JUST PUT IN AN AUTO ZONE GOLD BATTERY AND A B2204, ECU MISMATCH. THIS IS WHERE THE VIN'S DO NOT MATCH.*JB","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11204327,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/28/2019","dateComplaintFiled":"04/29/2019","vin":"2C4RC1CG4ER","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING,VISIBILITY/WIPER","summary":"WHILE IN MOTION ON A CITY STREET, MY INSTRUMENT CLUSTER PANEL LIT UP, WINDSHIELD WIPERS TURNED ON AND COULDN'T BE TURNED OFF, TURN SIGNALS STOPPED WORKING, AS WELL AS THE SPEEDOMETER, ODOMETER, TEMPERATURE GADGE, RADIO, AND HEATING/COOLING SYSTEM. THE VEHICLE STILL DRIVES, BUT IS NOT SAFE TO BE ON THE ROAD DUE TO NO SPEEDOMETER AND TURN SIGNALS. ALSO, MY DRIVER SIDE WINDOW WAS ROLLED DOWN AND IS NOW STUCK IN THE DOWNWARD POSITION","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11204070,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/26/2019","dateComplaintFiled":"04/27/2019","vin":"2C4RC1BG9ER","components":"ELECTRICAL SYSTEM","summary":"THE VAN SHUTS OFF WHILE DRIVING, TONIGHT I WAS TRAVELING AND AS I STARTED DE ACCELERATION FOR A STOP LIGHT THE VAN SHUT OFF AND I LOST POWER STEERING AND BREAKS. THISNCOUKDVE BEEN VERY BAD ESPECIALLY IF I HAD MY KIDS IN THE CAR.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11196612,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/14/2019","dateComplaintFiled":"04/16/2019","vin":"2C4RC1HG4ER","components":"ELECTRICAL SYSTEM,ENGINE","summary":"WHILE DRIVING THE VEHICLE DASHBOARD LIT UP LIKE A CHRISTMAS TREE AND THE ENGINE COMPLETELY SHUT OFF LOCKING THE WHEEL.  AFTER TAKING IT TO THE DEALERSHIP THEY FOUND NOTHING WRONG.  ABOUT A MONTH LATER WE WERE DRIVING HOME FROM A SOCCER GAME AND THE CAR CAME OUT OF GEAR WHILE DRIVING ABOUT 70 MPH.  THE RPM SHOT UP AND I WAS UNABLE TO DRIVE OVER 40 MPH.  WE ENDED UP STAYING THE NIGHT AND HAVING THE CAR TOWED TO THE DEALERSHIP.  THEY REPLACED THE SENSOR SOLENOID PAC.  6 MONTHS LATER I WAS DRIVING HOME FROM A SOCCER TOURNAMENT AND THE SAME EXACT THING HAPPENED AGAIN HOWEVER I HAD SLOWED THE VEHICLE DOWN DRIVING THROUGH A RESIDENTIAL AREA AND WENT TO SPEED UP AFTER RE-ENTERING THE HIGHWAY.  THE RPM'S WERE AT 4 TO 5 GOING 30 MPH.  I PULLED OVER TURNED OFF THE CAR AND LET IT SIT FOR 5 MINUTES.  I WAS ABLE TO DRIVE NORMALLY AFTER THAT , THEN THE CHECK ENGINE LIGHT CAME ON.  I TOOK THE VEHICLE TO THE DEALERSHIP AND THEY SAID THERE IS NOTHING THE COULD DO.  STORED CODES ECU: ABS DTC: C212A16 DESCRIPTION: STORED- SYSTEM VOLTAGE-CIRCUIT VOLTAGE BELOW THRESHOLD; ECU: PCM DTC: P075A DESCRIPTION: LC SOLENOID CIRCUIT ECU: DMFL/DMFR DTC: B21A1 DESCRIPTION: STORED- ECU RESET/RECOVERY OCCURRED.  I HAVE 71,000 MILES ON THE ENGINE AND IT'S UNDER WARRANTY FOR 13 MONTHS MORE OR 28,000 MILES.  PLEASE HELP!","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11194327,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/06/2019","dateComplaintFiled":"04/06/2019","vin":"2C4RC1BG6ER","components":"ELECTRICAL SYSTEM","summary":"THE CABLE ON THE DRIVERS SIDE WINDOW KEEPS BREAKING. IT'S BEEN REPLACED TWICE. THE FIRST TIME THE WINDOW FELL AND BUSTED IN THE DOOR. THE 2ND TIME IT DID NOT BREAK BUT I HEARD THE CABLE SNAP IN THE DOOR.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11193400,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2018","dateComplaintFiled":"04/02/2019","vin":"2C4RC1GG7ER","components":"UNKNOWN OR OTHER","summary":"MY 2014 T&C HAS A PROBLEM WITH THE TPMS.  IT SHOWS THAT I HAVE LOW PRESSURE ALL THE TIME. THERE WAS A RECALL FOR THIS (P63 NHTSA  14V-632) BUT THE DEALER SAYS MY VIN IS NOT COVERED.  I HAVE THE EXACT PROBLEM AND MODEL YEAR SO COME ON.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11192154,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/27/2019","dateComplaintFiled":"03/28/2019","vin":"2C4RC1BG7ER","components":"ENGINE","summary":"EXACTLY ONE YEAR AGO MY VAN (72,000 MILES) STARTED MISFIRING / IDLING ROUGH (CODE: P0301), I CHANGED THE COIL AND SPARK PLUG IN CYLINDER 1.  THIS DID NOT CORRECT THE PROBLEM.  A SHORT TIME AFTER THE ENGINE STARTED MAKING A LOUD TICKING NOISE.  I STILL HAD MILES LEFT ON MY WARRANTY SO TOOK IT FOR SERVICE.  THE DEALER REPLACED BOTH CAM SHAFTS, 12 ROCKER ARMS AND 12 TAPPET-VALVE LASH ON THE BACK SIDE.  THIS REPAIRED THE ISSUE UNTIL A COUPLE MONTHS LATER - THE OIL FILTER HOUSING STARTED LEAKING.  REPAIRED THAT, ANOTHER HUGE ISSUE.  NOW AS OF YESTERDAY, THE VAN IS SHOWING (CODE: P0304) MISFIRING AND IDLING ROUGH.  I NOW FEAR THE SAME ISSUE IS BREWING ON THE FRONT SIDE (CYLINDERS 2,4,6).","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11192231,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/21/2019","dateComplaintFiled":"03/28/2019","vin":"2C4RC1BG1ER","components":"ENGINE","summary":"WE OWN A 2014 TOWN AND COUNTRY WITH A 3.6L V6 ENGINE, AND 94,500 MILES. STILL WITHIN THE ENGINE/POWER TRAIN 100,000 MILES GUARANTEE.  OUR CAR LEAKS MOTOR OIL PROFUSELY GIVEN CRACKS IN THE ENGINE OIL COOLER. CHRYSLER'S REPLACEMENT PART NUMBER IS: 68105583AF.   DOCUMENTED OIL LOSS PROBLEMS APPEARED INTO MULTIPLE MODELS USING THE 3.6L ENGINE   DODGE: - AVENGER ' CARAVAN ' DURANGO -CHALLENGER.    JEEP: - WRANGLER AND GRAND CHEROKEE, AMONG OTHERS.     FIAT CHRYSLER MANUFACTURED THE OIL FILTER HOUSING OUT OF PLASTIC TO SAVE COSTS. COMMON SENSE MANDATES THAT NOTHING ATTACHED TO THE ENGINE SHOULD BE MADE FROM PLASTIC.   THEIR ENGINEERING TEAM INCURRED INTO POOR MANUFACTURING DECISIONS. THEY SHOULD RATHER USE METAL FOR ENGINE'S PARTS EXPOSED TO TORQUE, HEAT AND EXPANSION.  GIVEN MULTIPLE COMPLAINTS, FIAT CHRYSLER FINALLY DISCONTINUED THE ORIGINAL PARTS NUMBERS 68105588 (THE ONE PROVIDED WITH OUR UNIT). FAIR IS TO SAY THAT THE NEW REPLACEMENTS ARE STILL MADE FROM PLASTIC.  THESE DEFECTIVE PARTS ORIGINATED OIL LEAKS AND ENGINE OVERHEATING. INVOLVING SUBSTANTIAL RISKS OF ENGINE FAILURE, EXPENSIVE REPAIRS AND FIRE HAZARDS. CHRYSLER KNEW THEY HAD A PROBLEM BUT DECIDED NOT TO RECALL DEFECTIVE UNITS AND RATHER DEALING WITH CUSTOMERS ON A CASE-BY-CASE BASIS.  CHRYSLER'S DEALERS WANT TO CHARGE $150 FOR INSPECTION, AND $780 FOR PARTS AND LABOR FOR REPLACEMENT.   WE CALLED CORPORATE CUSTOMER SERVICE ON 1/21/2019, BUT FIAT CHRYSLER REFUSED TO AID ARGUING THAT THE 5-YEAR GUARANTEE PERIOD HAD EXPIRED. THEY ALSO REFUSED ANY GUARANTEE PERIOD EXTENSION.  IT IS UNFAIR THAT THE PUBLIC MUST BEAR REPLACEMENT COST FOR POORLY MANUFACTURED PARTS. CHRYSLER SHOULD ASSUME FULL OWNERSHIP FOR MISTAKES AND RECALL DEFECTIVE UNITS, OR EXTEND THE PROTECTION GUARANTEE PERIOD FOR DEFECTIVE PARTS.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11191427,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/12/2019","dateComplaintFiled":"03/25/2019","vin":"2C4RC1BG4ER","components":"AIR BAGS,UNKNOWN OR OTHER","summary":"THE AIRBAG LIGHT COMES ON AND OFF. NO RHYME OR REASON. MULTIPLE OWNERS HAVING THE SAME ISSUE. ALSO AIRBAGS DIDN'T DEPLOYED ON ANY ACCIDENT, WE HAVE HAD TWO WHERE WE WERE STRUCK FROM BEHIND AND AIRBAG DIDN'T DEPLOY. CHRYSLER IS FORCING OWNERS TO FIX THIS ISSUE INSTEAD OF DOING A RECALL OR INVESTIGATION. I DON'T FEEL SAFE IN VEHICLE KNOWING THE AIRBAG IS MALFUNCTIONING.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11185702,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/08/2019","dateComplaintFiled":"03/10/2019","vin":"2C4RC1CG0ER","components":"ENGINE","summary":"THE OIL FILTER HOUSING IS PLASTIC AND APPEARS TO BE A WEAK PART AND KNOWN ISSUE. MINE BROKE WHICH LEAKED OIL ALL OVER MY ENGINE. I DON'T KNOW WHEN IT BROKE BUT A FOUND OIL IN THE DRIVEWAY.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11183908,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/02/2019","dateComplaintFiled":"03/04/2019","vin":"2C4RC1GGXER","components":"AIR BAGS","summary":"AIR BAG LITE ON NEED LEFT SIDE AIR BAG","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11183784,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/25/2018","dateComplaintFiled":"03/03/2019","vin":"2C4RC1BG3ER","components":"ENGINE","summary":"OIL FILTER ADAPTER HOUSING FAILURE, LEAKS OIL ALL OVER THE MOTOR AND EXHAUST","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11183492,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/28/2019","dateComplaintFiled":"03/01/2019","vin":"2C4RC1HG6ER","components":"AIR BAGS","summary":"AIRBAG LIGHT  IS STAYING ON WHEN DRIVING.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11183506,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/08/2019","dateComplaintFiled":"03/01/2019","vin":"2C4RC1BG2ER","components":"ELECTRICAL SYSTEM","summary":"THE CAR STALLS AND LOSES ELECTRICAL TO ALL SYSTEMS WHILE DRIVING.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11182186,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/08/2019","dateComplaintFiled":"02/24/2019","vin":"2C4RC1BG0ER","components":"POWER TRAIN,ENGINE","summary":"LEAK IN THE TRANSMISSION  LEAK IN THE OIL FILTER ADAPTER HOUSING  THIS ADAPTER HOUSING ISSUE IS HAPPENING TO EVERYONE I KNOW OR HAVE READ ABOUT THAT HAS THIS ENGINE IN THEIR CHRYSLER PRODUCT. SOME HAVE DRIPS, AND OTHERS HAVE OIL EVERYWHERE","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11181434,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/06/2019","dateComplaintFiled":"02/20/2019","vin":"2C4RC1BG0ER","components":"VISIBILITY","summary":"TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 65 MPH, THE WINDSHIELD CRACKED WITHOUT WARNING OR AN IMPACT. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 67,000.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11172032,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/12/2018","dateComplaintFiled":"01/25/2019","vin":"2C7WC1CG2ER","components":"SEATS","summary":"IN JUNE 2018 WHILE DRIVING THE CHRYSLER VAN ON THE HIGHWAY, THE HEADREST EXPLODED HITTING MY HUSBAND IN THE BACK OF THE HEAD.  WE TOOK THE VAN TO HAVE THE HEADREST REPLACED COSTING US $305.60.  I SAW ON THE NEWS YESTERDAY THAT A WOMAN HAS STARTED A CLASS ACTION SUIT BECAUSE HER HEADREST EXPLODED ON THE SAME YEAR CHRYSLER VEHICLE.  THERE MUST BE A PROBLEM WITH THESE HEADRESTS AND CHRYSLER SHOULD REIMBURSE PEOPLE FOR THE MONEY THEY HAD TO PAY AND ALSO RECALL ALL THE OTHER VEHICLES WITH SIMILAR HEADRESTS  BEFORE SOMEONE IS HURT OR KILLED BY THEM.  MY HUSBAND SAID IT WAS A HARD HIT TO HIS HEAD WHEN IT EXPLODED LIKE SOMEONE HIT HIM IN THE BACK OF THE HEAD.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11171997,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/12/2019","dateComplaintFiled":"01/24/2019","vin":"2C4RC1BG4ER","components":"ELECTRICAL SYSTEM","summary":"THE 'NO FUSE' INDICATOR COMES ON AT RANDOM TIMES. IT MAY STAY ON FOR MONTHS AT A TIME AND SOMETIMES WILL JUST FLUCTUATE BETWEEN THE ODOMETER AND NO FUSE INDICATION. EVERYTHING ELECTRICAL STILL WORKS WHILE THE NO FUSE INDICATION IS ON. THE FUSE HAS BEEN CHANGED TO NO AVAIL. THIS HAPPENS WHETHER THE VEHICLE IS MOVING OR STATIONARY. PRESENTLY IT IS PARKED. WHEN DOOR IS OPENED THE NO FUSE INDICATOR COMES ON. WHILE AT FIRESTONE TODAY GETTING THE TIRES ROTATED, THE SERVICE WRITER SAID HE HAS SEEN THIS ON NUMEROUS TOWN AND COUNTRY VANS.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11171720,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/19/2018","dateComplaintFiled":"01/23/2019","vin":"2C4RC1BG4ER","components":"SEATS","summary":"HEADREST DEPLOYED, CAUSED BY PLASTIC BREAKING THAT HOLDS PIN. VEHICLE WAS PARKED AT DEALERSHIP AWAITING SERVICE.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11171366,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/14/2019","dateComplaintFiled":"01/22/2019","vin":"2C4RC1BG2ER","components":"ENGINE","summary":"OIL COOLER OR OIL FILTER HOUSING HAS FAILED EITHER IN MANUFACTURE OR SEALS CAUSING OIL LEAK TO PUDDLE ON TOP OF ENGINE, POSSIBLE FIRE HAZARD","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11169982,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/11/2019","dateComplaintFiled":"01/14/2019","vin":"2C4RC1BG7ER","components":"POWER TRAIN","summary":"VEHICLE HAS 116,000 MILES ON IT. FIRST TRANSMISSION WENT AT 92,000 MILES. SECOND ONE JUST WENT AT 116,000.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11166018,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/28/2018","dateComplaintFiled":"01/09/2019","vin":"2C4RC1BG3ER","components":"ELECTRICAL SYSTEM,ENGINE","summary":"WHEN THE VEHICLE IS RUNNING AND PUT INTO PARK OR HAS BEEN IN PARK IDLING, THE ELECTRICAL SYSTEM (AND ENGINE) INTERMITTENTLY (ONCE A MONTH) SHUTS DOWN AND THE VEHICLE NEEDS TO BE RE-STARTED. THE CLIMATE CONTROL FAN LEVEL RESETS TO FULL BLAST, TEMPERATURE SETTING RESETS, AND THE CLOCK RESETS TO 12:00. SO FAR THIS HASN'T HAPPENED WITH THE VEHICLE IN DRIVE.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11165009,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/08/2018","dateComplaintFiled":"01/07/2019","vin":"2C4RC1BG2ER","components":"ELECTRICAL SYSTEM","summary":"WHILE I WAS WAITING TO PICK UP SOMEONE ON A SCHOOL PARKING LOT (BEING PARKED, AND ENGINE WAS ON), I SUDDENLY HEARD VERY(!!) LOUD, SEVERAL THUNDER-LIKE OR SHOT-GUN SOUNDS. AS I ROLLED DOWN THE DRIVER'S SIDE WINDOW, I HEARD AGAIN THAT SAME SOUNDS AND THE SOUND IS THEN ACCOMPANIED AS IF A WINDOW WAS GRINDED. THE WINDOW DIDN'T COME UP SO I ASSUMED IT WAS BROKEN INTO PIECES. ACCORDING TO BODY SHOP, THE REGULATOR FOR THE WINDOW IS BROKEN WHILE THE WINDOW GLASS IS PERFECTLY FINE. ALSO, I WAS RECOMMENDED TO TALK TO CHRYSLER REP FOR POSSIBLE RECALL. THE CHRYSLER DEALER SHOP INDICATED THERE WAS NO RECALL FOR MY VAN'S VIN. IT'S SO STRANGE THAT THERE IS NO RECALL ON THIS SO I WAS LOOKING AT THIS WEBSITE, AND FOUND THAT THERE WAS A VERY SIMILAR SITUATION LIKE MINE FOR CHRYSLER TOWN AND COUNTRY VAN (RECALL # P25). I PAID $360 OUT OF POCKET TO CHANGE A REGULATOR, AND PLEASE INVESTIGATE FURTHER.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11165232,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/20/2018","dateComplaintFiled":"01/04/2019","vin":"2C4RC1BG8ER","components":"UNKNOWN OR OTHER","summary":"OUR VAN DRIVER SIDE SLIDING DOOR WON'T OPEN. YOU CAN'T UNLOCK IT. IT WORKED IN THE MORNING AND THEN WENT TO OPEN IT AGAIN AND WON'T OPEN.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11163699,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/23/2018","dateComplaintFiled":"12/27/2018","vin":"2CVRC1BG8ER","components":"SEATS","summary":"HEADREST  ACTIVATED INVOLUNTARILY DURING NORMAL DRIVING CONDITIONS","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11163642,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/13/2018","dateComplaintFiled":"12/27/2018","vin":"2C4RC1BG0ER","components":"VEHICLE SPEED CONTROL","summary":"WHEN DRIVING ON THE HIGHWAY AT A CONSTANT SPEED AND THEN ACCELERATING THE VEHICLE CONTINUES TO ACCELERATE EVEN WHEN THE ACCELERATOR IS RELEASED AND THE BRAKE IS DEPRESSED. AFTER PRESSING THE BRAKE PEDAL SEVERAL TIMES THE VEHICLE SPEED DECREASES. THE ACCELERATION  CONTINUED FROM 10 TO 20 SECONDS DURING THESE TIMES. I HAVE EXPERIENCED THIS CONDITION 5 OR 6 TIMES. THE CONDITION INITIALLY OCCURRED IN AUG 2015 AND I TOOK IT TO  A DEALER BUT NO CODES WERE FOUND AND THEY COULD NOT DUPLICATE THE PROBLEM. THE CONDITION OCCURRED AGAIN IN 2018  ON A MORE FREQUENT BASIS (4 OR 5 TIMES). I AGAIN TOOK THE VEHICLE TO A DEALER AND THEY COULD NOT DUPLICATE. I ALSO TOOK THE THE VEHICLE TO AN INDEPENDENT SHOP THAT SPECIALIZES IN ELECTRICAL AND DRIVABILITY ISSUES. THEY HAD THE CARS FOR 2 DAYS AND COULD NOT DUPLICATE OR FIND ANYTHING TO INDICATE A PROBLEM. I HAVE A CASE NO. 27622793. WHEN I HEARD OF SIMILAR PROBLEMS AND RECALLS WITH OTHER CHRYSLER VEHICLES IN MAY 2018 I CALLED CHRYSLER  AND WAS TOLD THAT A FINAL LIST OF VEHICLES WAS NOT OUT YET AND I WOULD BE NOTIFIED IF  AND WHEN MY VEHICLE WAS FOUND TO HAV A PROBLEM.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11163469,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/13/2018","dateComplaintFiled":"12/26/2018","vin":"2C4RC1BG5ER","components":"STRUCTURE","summary":"TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE SLIDING DOORS AND TRUNK RANDOMLY OPENED WHEN THE VEHICLE WAS PARKED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 90,000.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11162387,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/20/2018","dateComplaintFiled":"12/19/2018","vin":"2C4RC1BG6ER","components":"AIR BAGS","summary":"I BOUGHT VAN USED BUT THE RED GUY WITH THE AIR BAG IS ON ALL THE TIME ON THE DASH SINCE I BOUGHT IT. BUT READING ABOUT IT, IT'S A SAFETY ISSUE IN A LOT OF TOWN AND COUNTRY'S THIS YEAR.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11162028,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/03/2017","dateComplaintFiled":"12/17/2018","vin":"2C4RC1BG8ER","components":"WHEELS","summary":"THE TIRE PRESSURE SENSOR LIGHT STAYS ON EVEN THOUGH ALL TIRES ARE AIRED TO CORRECT PRESSURE.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11156002,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/04/2018","dateComplaintFiled":"12/04/2018","vin":"2C4RC1BG3ER","components":"POWER TRAIN","summary":"THE FLYWHEEL WAS CRACKED HORRIBLY AND THE VAN COULDN'T BE DRIVEN . THE MECHANIC HAD TO REPLACE IT.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11154720,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/21/2018","dateComplaintFiled":"11/29/2018","vin":"2C4RC1BG9ER","components":"ENGINE","summary":"FAULTY OIL FILTER ADAPTER.  THIS PART IS MADE OUT OF PLASTIC AND CANNOT TAKE THE STRESS OF BEING REMOVED AND PUT BACK TOGETHER IT MUST BE UNSCREWED EVER TIME OIL CHANGE IS DONE .  PART SPLITS THE HOUSING CAUSING A MAJOR OIL LEAK THAT COULD CAUSE A FIRE OR ACCIDENT OIL IS BEING SPILLED ON EXHAUST IF MOTOR RUNS OUT OF OIL IT WILL NO LONGER RUN AND VEHICLE WOULD STOP IN MIDDLE OF ROAD.  THERE ARE SEVERAL TSB BULLETINS  OUT ON THIS ISSUE STILL CHRYSLER HAS NOT MADE GOOD ON IT. IN MY OPINION THIS PART SHOULD BE RECALLED ITS A MAJOR FLAW  THAT NEEDS TO BE LOOKED INTO.PART# 68105583AF IS THE PART IN QUESTION.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11152210,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/14/2018","dateComplaintFiled":"11/17/2018","vin":"2C4RC1BG9ER","components":"UNKNOWN OR OTHER,ENGINE","summary":"OIL FILTER HOUSING IS CRACKED AND LEAKING OIL.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11151414,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/09/2018","dateComplaintFiled":"11/14/2018","vin":"2C4RC1BG2ER","components":"AIR BAGS","summary":"AIRBAG LIGHT IS ON. AFRAID TO DRIVE BECAUSE BAGS MAY ACTIVATE.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11151523,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/16/2016","dateComplaintFiled":"11/14/2018","vin":"2C7WC1GG6ER","components":"ENGINE,FUEL/PROPULSION SYSTEM","summary":"MATERIAL SELECTION OF GAS TANK FITTING AND HARD LINES RELATED TO EMISSIONS AND FUEL DELIVERY HAVE ATTRACTED RODENTS TO CHEW ON THE TANKS AND HARDLINES. THE RESULT IS THAT THE VEHICLE NO LONGER MEETS EMISSIONS REQUIREMENTS WITHOUT COSTLY REPAIRS.   SPOKE TO 2 LOCAL DEALERS WHO INDICATED THEY SEE THIS ISSUE 2-3 TIMES A MONTH EACH.     DAMAGE APPEARS TO MANIFEST ITSELF AS SOON AS 8/16/2016 AS THAT WAS THE FIRST INSTANCE WE HAD A VERY SMALL EVAPORATIVE LEAK CODE IN THE COMPUTER AND TOOK IT IN FOR REPAIR.    MANUFACTURE SHOULD HAVE TAKEN STEPS TO PREVENT THE PARTS FROM BEING \"TASTY\".  ANYTHING FROM CHANGING THE COMPOSITION OF THE MATERIAL TO ADDING PROTECTIVE TAPE IS BETTER THAN THROWING UP THEIR HANDS AND SAYING IT IS THE RODENTS FAULT.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11150993,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/11/2018","dateComplaintFiled":"11/12/2018","vin":"2C4RC1BG2ER","components":"ELECTRICAL SYSTEM,AIR BAGS","summary":"AIRBAG LIGHT IS ONSHOWING RED","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11150676,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/29/2018","dateComplaintFiled":"11/10/2018","vin":"2C4RC1BG0ER","components":"AIR BAGS","summary":"UPON TURNING ON THE IGNITION OF MY VEHICLE  IN THE GARAGE, THE AIRBAG INDICATOR LIGHT WENT ON IN THE DASHBOARD. WHILE DRIVING WHETHER IT BE ON THE HWY/CITY THE LIGHT STAYED ON AND WOULDN'T TURN OFF. THIS CAR HASN'T BEEN IN  AN ACCIDENT ACCORDING TO MY KNOWLEDGE. I TOOK IT TO SKIBA AUTO REPAIR AND THEY THOUGHT THAT IT WAS JUST THE WIRE, WHICH IS COMMON FOR THIS TYPE OF REPAIR. BUT IT WASN'T AND UPON FURTHER INVESTIGATION, THEY DISCOVERED THAT IT WAS THE PASSENGER SIDE AIR BAG WHICH WILL NEED TO BE REPLACED AT A DEALER. IF THE CAR IS INVOLVED IN A COLLISION THE PASSENGER AIRBAG MAY NOT INFLATE RESULTING IN INJURY OR DEATH. THERE IS NO CURRENT AIR BAG REPLACEMENT RECALL FOR THIS VIN...","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11144742,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/19/2018","dateComplaintFiled":"11/01/2018","vin":"2C4RC1BG3ER","components":"STEERING,SERVICE BRAKES,ENGINE","summary":"I WAS DRIVING APPROXIMATELY 38 MPH. I WAS FEATHERING THE THROTTLE AS I WAS APPROACHING A TURNING VEHICLE. THE VEHICLE LOST POWER WHILE DRIVING. THE ENGINE TURNED OFF, ELECTRICAL POWER TURNED OFF AND I LOST POWER STEERING AND BREAKS. I WAS ABLE TO IMMEDIATELY RESTART THE VEHICLE AFTER TURNING THE IGNITION OFF AND BACK ON.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11144743,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/07/2018","dateComplaintFiled":"11/01/2018","vin":"2C4RC1BG3ER","components":"STEERING,SERVICE BRAKES,ENGINE","summary":"MY WIFE WAS TURNING OFF A MAIN ROAD INTO A PARKING LOT. THE VEHICLE LOST POWER. THE ENGINE TURNED OFF, ELECTRICAL POWER TURNED OFF AND I LOST POWER STEERING AND BREAKS. I WAS ABLE TO IMMEDIATELY RESTART THE VEHICLE AFTER TURNING THE IGNITION OFF AND BACK ON.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11144744,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2018","dateComplaintFiled":"11/01/2018","vin":"2C4RC1BG3ER","components":"STEERING,SERVICE BRAKES,ENGINE","summary":"MY WIFE WAS TURNING OFF A MAIN ROAD ON TO THE INTERSTATE. THE VEHICLE LOST POWER. THE ENGINE TURNED OFF, ELECTRICAL POWER TURNED OFF AND I LOST POWER STEERING AND BREAKS. I WAS ABLE TO IMMEDIATELY RESTART THE VEHICLE AFTER TURNING THE IGNITION OFF AND BACK ON.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11143495,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/06/2018","dateComplaintFiled":"10/28/2018","vin":"2C4RC1CG4ER","components":"ELECTRICAL SYSTEM","summary":"EVERY TROUBLE LIGHT ON THE INSTRUMENT PANEL CAME ON. THERE IS NO POWER TO THE INTERIOR OF THE VEHICLE. IT'S POSSIBLE THE ENGINE COULD SHUT OFF WHILE DRIVING THE VAN. THE PROBLEM STARTED ON 10/6/2018. THE VEHICLE WAS TOWED TO THE DEALER. THE DEALER COULD NOT RESOLVE THE PROBLEM AND HAD A 3RD PARTY REPLACE THE FUSE BOX. THIS DID NOT RESOLVE THE ISSUE. THE BATTERY WAS THEN REPLACED. THIS DID NOT RESOLVE THE ISSUE. ALL TROUBLE LIGHTS ON THE INSTRUMENT CLUSTER ARE ILLUMINATED (INC - CHARGING SYSTEM, OIL PRESSURE, ANTI-LOCK BRAKES, AIR BAG, ELECTRONIC THROTTLE CONTROL, TIRE PRESSURE, ENGINE TEMPERATURE, SEAT BELT, BRAKE, ENGINE MALFUNCTION INDICATOR, ELECTRONIC STABILITY CONTROL, VEHICLE SECURITY, LOW FUEL). THE LIGHTS WERE GOING ON INTERMITTENTLY, BUT ARE NOW ON CONSTANTLY. I CANNOT DRIVE THE VAN DUE TO THE FACT THAT IT JUST MIGHT SHUT OFF WHILE DRIVING ON THE HIGHWAY OR THRUWAY. THE VEHICLE IS NOW PARKED. AND I NEED A VEHICLE TO DRIVE!!","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11139559,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/03/2018","dateComplaintFiled":"10/10/2018","vin":"2C4RC1BG1ER","components":"STEERING,ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"DRIVING AT 30 MPH OR SLOWER,THE ENGINE SHUTS OFF AND THE COMPUTER RESETS IT'SELF. THE GAS MILEAGE GOES FROM 21 TO 22 MPG BACK TO FACTORY 18 MPG AND YOU HAVE NO POWER STEERING AND NO POWER BRAKES. IT COULD CAUSE ME TO WRECK FOR THE LAST TIME I WAS IN DOWN TOWN LISBON, OHIO MAKING A LEFT TURN WHEN IT JUST SHUT OFF AND LOST POWER. YOU PUT IT IN NEUTRAL AND IT WILL START RIGHT UP BUT IT'S HARD TO DO WHILE TURNING AND NO POWER STEERING OR BRAKES.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11133304,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/21/2018","dateComplaintFiled":"10/04/2018","vin":"2C4RC1BG6ER","components":"ELECTRICAL SYSTEM,STRUCTURE","summary":"THE DRIVERS SIDE SLIDING DOOR DOES NOT OPEN ITS SHUT CLOSE AND IT WON'T OPEN AND THE DRIVER SEAT DOES NOT GO BACK OR FORTH THIS JUST STARTED HAPPENING THE SEAT STOP WORKING IN AUGAST  AND THE DOOR LOCKED SHUT  2 WEEKS AGO IT'S A CONCERN FOR ME WHY DOES IT DO THAT","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11130680,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/05/2018","dateComplaintFiled":"09/21/2018","vin":"2C4RC1BG3ER","components":"AIR BAGS","summary":"TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING UNKNOWN SPEEDS, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO JAY MALONE MOTORS (PO BOX 669, HUTCHINSON, MN 55350, (320) 587-4748) WHERE IT WAS DIAGNOSED THAT THE AIR BAG WIRING HARNESS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED BECAUSE THE CONTACT FELT THAT THE $500 REPAIR COST WAS UNACCEPTABLE FOR A FIVE YEAR OLD VEHICLE. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 50,185. *TT  UPDATED 11/21/18*JB","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11124020,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/20/2018","dateComplaintFiled":"09/02/2018","vin":"","components":"STEERING,SERVICE BRAKES,ENGINE","summary":"THE VEHICLE RANDOMLY SHUTS OFF WHILE DRIVING AT VARIOUS SPEEDS CAUSING LOSS OF BRAKES, STEERING AND ELECTRICAL.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11120528,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/16/2018","dateComplaintFiled":"08/16/2018","vin":"2C4RC1BGXER","components":"SEATS","summary":"THE VEHICLE WAS STATIONARY IN A PARKING LOT. I ENTERED THE DRIVER'S SIDE AND SAT DOWN ON THE SEAT. WE SUDDENLY HEARD A LOUD BANG AND I FELT SOMETHING GRAZE THE BACK OF MY HEAD. THAT'S WHEN WE REALIZED THE HEADREST EXPLODED AND NEARLY HIT ME IN THE BACK OF THE HEAD AND NECK. AFTER LOOKING CLOSER AT THE HEADREST, THE BASE IS MADE OF PLASTIC WITH A METAL ROD THAT LOCKS THE HEADREST TO THE UPRIGHT SUPPORTS. THERE ARE TWO GAS PISTONS THAT PUSH AGAINST THE PLASTIC BASE OF THE HEADREST AND THE POSTS THAT GO IN THE BACK OF THE SEAT. THE PLASTIC HEADREST BASE FAILED CATASTROPHICALLY, WHICH ALLOWED THE HEADREST PISTONS TO EXPAND FORCEFULLY.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11119666,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/13/2018","dateComplaintFiled":"08/13/2018","vin":"2C4RC1CGXER","components":"STEERING,SERVICE BRAKES,ENGINE","summary":"WHILE DRIVING VEHICLE IT SHUT OFF AND LOST POWER STEERING AND POWER BRAKES. ONCE TO A COMPLETE STOP, TURNED VEHICLE OFF AND TURNED BACK ON. RESUMED NORMAL DRIVING FUNCTION.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11118264,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/07/2018","dateComplaintFiled":"08/07/2018","vin":"2C4RC1GG7ER","components":"ENGINE","summary":"TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 35 MPH, THE VEHICLE STALLED AND VARIOUS UNKNOWN SERVICE INDICATORS ILLUMINATED. THE VEHICLE WAS RESTARTED AND FUNCTIONED NORMALLY. THE VEHICLE WAS TAKEN TO COURTESY CHRYSLER DODGE JEEP RAM (1890 DOGWOOD DR. SE, CONYERS, GA 30013, (678) 210-2489) WHERE IT WAS DIAGNOSED THAT THERE WAS A MISFIRE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11113657,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/24/2018","dateComplaintFiled":"07/25/2018","vin":"2C4RC1BG4ER","components":"SEATS","summary":"I WAS STOPPED AT A STOPLIGHT & SUDDENLY THE HEADREST IMPLODED INTO THE BACK OF MY HEAD. AT FIRST, I THOUGHT I HAD BEEN HIT FROM BEHIND. LOOKED IN THE MIRROR, NOBODY BEHIND ME. THEN I THOUGHT SOMEONE HAD GOTTEN INTO MY CAR & STRUCK THE BACK OF MY SEAT, WHICH WAS TERRIFYING. GOT OUT & LOOKED RIGHT THERE AT THE LIGHT, & IT APPEARED TO HAVE A BROKEN PLASTIC PIECE INSIDE. NOW I'M NOT SURE IT IS SAFE, BUT HAVING STOPPED AT A DEALERSHIP, I CAN'T AFFORD TO PAY NEARLY 700.00 FOR A NEW HEADREST. I SAW SIMILAR CASES FOR EARLIER MODELS HAD BEEN RE--CALLED. HAS MINE? PLEASE ADVISE.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11113092,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/21/2018","dateComplaintFiled":"07/23/2018","vin":"2C4RC1CG9ER","components":"EXTERIOR LIGHTING","summary":"TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTY. WHILE DRIVING 50 MPH, THE LOW BEAM HEADLIGHTS SEIZED WITHOUT WARNING. THE CONTACT TURNED THE LIGHT SWITCH ON AND OFF SEVERAL TIMES UNTIL THE LIGHTS WERE OPERATIONAL. THE VEHICLE WAS NOT TAKEN TO A DEALER TO HAVE IT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 46,000.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11111903,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/11/2018","dateComplaintFiled":"07/17/2018","vin":"2C4RC1BG1ER","components":"ENGINE","summary":"CYLINDER 4 MISFIRE MY VAN SHAKES PRETY BAD WHENE I DRIVING OR ON PARKING POSITION.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11110427,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"07/09/2018","dateComplaintFiled":"07/10/2018","vin":"2C4RC1BG1ER","components":"SEATS","summary":"ACTIVE HEADREST ACTIVATED DUE TO PLASTIC PIECE BRAKING. WAS TRAVELING DOWN THE ROAD WHEN THE HEADREST CAME APART. WAS NOT INVOLVED IN A COLLISION. THE PRESSURE FROM THE HEADREST STRUCK PASSENGER IN THE HEAD","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11110633,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/02/2018","dateComplaintFiled":"07/10/2018","vin":"2C4RC1BG1ER","components":"SEATS","summary":"WHILE DRIVING. I WAS SLOWLY APPROACHING A RED LIGHT. MY PASSENGER SIDE HEADREST   EXPLODED OPEN. IT WAS A LOAD BANG SOUND. I TOOK IT IMMEDIATELY TO THE  CHRYSLER DEALERSHIP. THEY TOLD ME IT WOULD COST ME $846.00 NOT INCLUDING LABOR FEES. THEN THEY GAVE ME A PIN THAT CAME FROM MY HEADREST AND SAID IT HAD BROKE. THAT THIS ONLY HAPPENS WHEN THE AIRBAG DEPLOYS. I'VE CALLED TO CUSTOMER SERVICE NUMBER IN THE OWNERS MANUAL AND THEY SAID THEY COULD NOT HELP ME BECAUSE THERE WERE NO RECALLS ON MY VEHICLE AND THAT IT HAD TOO MANY MILES. MY VAN HAS 58,000 MILES ON IT. I'M SCARED TO DRIVE IT BECAUSE THE AIRBAG COULD DEPLOY OR THE OTHER HEADREST COULD EXPLODE OPEN LIKE THIS ONE DID. THIS IS A SAFETY ISSUE. I NEED HELP WITH THIS AND I KEEP GETTING TURNED AWAY. I'M JUST BLESSED MY FAMILY WAS NOT INJURIES. I LOOKED ON RECALLS AND THIS HAPPENED TO SOME 2013 MODELS LIKE MINE. I DON'T UNDERSTAND WHY I CAN'T GET ASSISTANCE.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11110357,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/14/2015","dateComplaintFiled":"07/09/2018","vin":"2C4RC1BGXER","components":"ELECTRICAL SYSTEM","summary":"TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 50 MPH, THE REAR DOOR AJAR WARNING INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE DOOR WAS NOT OPEN; HOWEVER, THE INDICATOR REMAINED ILLUMINATED UNTIL THE VEHICLE CAME TO A STOP. THE VEHICLE WAS TAKEN TO THE DEALER (AUTO PARK CHRYSLER JEEP, 400 AUTOPARK BLVD, CARY, NC 27511, (844)-825-1780) WHERE IT WAS DIAGNOSED THAT THE COMPUTER NEEDED TO BE REBOOTED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE HAD A WARRANTY FOR THE POWER TRAIN FOR 100,000 MILES. NO FURTHER ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 78,200. *TT","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11105034,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/30/2018","dateComplaintFiled":"07/02/2018","vin":"2C4RC1BG9ER","components":"AIR BAGS","summary":"DRIVER SIDE HEADREST DEPLOYED IN 04/2017 WHILE THE VEHICLE WAS STATIONARY AND UNOCCUPIED IN THE DRIVEWAY.  PASSENGER HEADREST DEPLOYED 06/2018 WHILE DRIVING 35 MPH ON A PAVED ROAD.  THERE WAS NO COLLISION.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11104905,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/30/2018","dateComplaintFiled":"06/30/2018","vin":"","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"VAN WAS PARKED IN MY DRIVEWAY. MY PASSENGER  WINDOW MALFUNCTIONED WHEN ROLLING DOWN. IT MADE A LOUD NOISE AND THEN FELL RAPIDLY DOWN INTO THE DOOR FRAME. I HEARD IT BREAKING AS IT FELL DOWN AT RAPID SPEED INSIDE OF THE DOOR.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11104257,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/22/2018","dateComplaintFiled":"06/27/2018","vin":"2C4RC1BG7ER","components":"ELECTRICAL SYSTEM","summary":"VEHICLE CAUGHT FIRE IN THE REAR ALONG THE SECOND ROW OF SEATING BY THE USB OUTLETS/POWER INVERTER.  THE VEHICLE STARTED SMOKING AND THEN SPARKS FLEW OUT OF THE OUTLETS.  THERE WERE NO CORDS PLUGGED IN AND THE SEATS WERE FOLDED DOWN.  AFTER TURNING THE VEHICLE OFF, IT THEN CAUGHT FIRE. THE VEHICLE WAS RUNNING AND THE SMOKING OCCURRED AT A STOP LIGHT.  AFTER THE LIGHT CHANGED FROM RED TO GREEN, I PARKED THE VEHICLE AWAY FROM TRAFFIC AND TURNED OFF THE ENGINE ONCE SPARKS EMITTED FROM THE OUTLET.  *TR*DT*TP","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11104040,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/26/2018","dateComplaintFiled":"06/26/2018","vin":"2C4RC1BG4ER","components":"UNKNOWN OR OTHER","summary":"WHEN THE VEHICLE IS IN MOTION AND COMING TO A STOP LIGHT OR SIGN. IT STARTS TO JERK AND SHUDDER. SOMETIMES STALLING AND IT NEEDS TO BE PUT INTO PARK RESTARTED AND SOMETIMES IT WILL IMMEDIATELY DIE AGAIN. NO CODES ARE THROWN AND ALL MECHANICS AND CHRYSLER DEALERS ARE STUMPED AS TO WHAT'S CAUSING IT.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11103742,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/18/2018","dateComplaintFiled":"06/25/2018","vin":"00000000000","components":"ENGINE","summary":"ENGINE SHUT DOWN. DROVE TO LOCAL EATERY; WHEN I CAME OUT 15 MINUTES LATER CAR WOULD NOT START. HAD TO TOW IT HOME AND CHRYSLER SERVICE IN MY TOWN COULD NOT SERVICE MY CAR UNTIL A WEEK LATER. CAR HAS JUST 60,000 MILES","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11102238,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/17/2018","dateComplaintFiled":"06/17/2018","vin":"2C4RC1BG1ER","components":"STRUCTURE","summary":"MY VAN WAS PARKED IN MY DRIVEWAY.  I GOT IN IT AND TURNED IT ON.  I WENT TO UNROLL THE DRIVER SIDE WINDOW AND I HEARD GLASS BREAKING.  THE ENTIRE DRIVER SIDE WINDOW SLID DOWN INTO THE DOOR FRAME AND WOULD NOT ROLL BACK UP AND I HEARD THE GLASS BREAKING ON THE WAY DOWN.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11101641,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/05/2018","dateComplaintFiled":"06/13/2018","vin":"2C4RC1BG6ER","components":"ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES,ENGINE","summary":"TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. WHEN THE VEHICLE WAS STARTED, THE CHECK ENGINE AND P517 CODE INDICATORS ILLUMINATED. WHILE DRIVING APPROXIMATELY 40 MPH, THE REAR PASSENGER DOOR OPENED WITHOUT WARNING. THE DEALER WAS NOT CALLED. THE FAILURES WERE NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 69,400.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11101684,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/24/2018","dateComplaintFiled":"06/13/2018","vin":"2C4RC1CG4ER","components":"AIR BAGS,STRUCTURE,SEATS","summary":"AIR BAG WARNING LIGHT STAYS ON. HOOD PAINT BUBBLING. STOW AND GO SEATS SHAKE AND VIBRATE ON INTERSTATE. BRAKE ROTORS STILL RATTLE VIBRATE EVEN AFTER NEW MOPAR CALIPERS AND ROTORS REPLACED.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11100757,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/09/2018","dateComplaintFiled":"06/10/2018","vin":"2C4RC1BG3ER","components":"VEHICLE SPEED CONTROL","summary":"IN MOTION THE CURSE CONTROL WILL NOT TURN ON OR IT WILL TURN OFF  WITHOUT ANY NOTICE.  I HAVE HAD IT IN THE SHOP ABOUT SIX MONTHS AFTER I PURCHASED THE VAN . THE AUTO DEALER SAID THEY COULD NOT FIND ANYTHING WRONG. NOW IT HAS BEEN 4 YEARS AND I'M STILL HAVING THIS PROBLEM AND THE SHUTTING OFF OF THE CURSE CONTROL OR TURNING ON IS HAPPENING MORE OFTEN.L NEED SOME HELP FIGURING OUT WHAT THE CAUSE IS OF THIS PROBLEM.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11099594,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"05/08/2018","dateComplaintFiled":"06/04/2018","vin":"2C4RC1BG9ER","components":"SEATS","summary":"TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE INSTRUMENT CLUSTER WAS RECENTLY REPLACED IN THE VEHICLE. WHILE SEATED IN THE VEHICLE WITH THE IGNITION IN THE OFF POSITION, THERE WAS A CLICKING NOISE COMING FROM THE DASHBOARD. THE CONTACT ALSO STATED THAT THERE WAS A SOUND AS IF THE CD PLAYER WERE CYCLING FOR ANOTHER CD. SUDDENLY, THE DRIVER'S SIDE HEAD REST AIR BAGS DEPLOYED WITHOUT WARNING OR IMPACT. THE CONTACT SUSTAINED A SORE NECK AND POSSIBLE CONCUSSION, BUT DID NOT SEEK MEDICAL ATTENTION. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED. THE INSTRUMENT CLUSTER WAS REPLACED BY VICTORVILLE MOTORS (14617 CIVIC DR., VICTORVILLE, CA 92394, (760) 733-8484) WHO WAS ALSO INFORMED OF THE AIR BAG FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,833.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11098264,"manufacturer":"Chrysler (FCA US, LLC)","crash":true,"fire":false,"numberOfInjuries":2,"numberOfDeaths":0,"dateOfIncident":"02/15/2018","dateComplaintFiled":"05/28/2018","vin":"2C4RC1BG4ER","components":"SEAT BELTS,ENGINE","summary":"THE TRANSMISSION COOLING LINES ARE LEAKING. WHILE TRAVELING DAILY TO WORK ON MANY OCCASIONS, MY LIGHTS IN THE DASH, MY RADIO AND ALL POWER UP FRONT WOULD GO OFF WHILE DRIVING AND JUST RECENTLY WHILE PARKED. OIL FILTER HOUSING ASSEMBLY IS LEAKING. HAD TO REPLACE THE FULL OIL FILTER HOUSING ASSEMBLY AND INT MANIFOLD SET. TWICE, AS THE VEHICLE HAS BEEN IN MOTION, THE ENGINE HAS STOPPED AND THE ABILITY TO STEER IS GONE. THE RADIO HAS STAYED ON. BOTH INSTANCES HAVE HAPPENED AT 25MPH OR LESS, THANKFULLY!","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11096860,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/17/2018","dateComplaintFiled":"05/19/2018","vin":"2C4RC1BG3ER","components":"ENGINE,FUEL/PROPULSION SYSTEM","summary":"VEHICLE OVERHEATS TO THE POINT WHERE I HAVE TO PULL OVER, OPEN THE HOOD, OPEN THE RADIATOR CAP, LET IT DRAIN AND ADD MORE WATER/ANTIFREEZE.  I HAVE T DO THIS EVERY DAY ONCE OR TWICE A DAY.  I DRIVE 7 MILES TO WORK.  THE THERMOSTAT HAS BEEN REPLACED AND THE CAR ONLY HAS 90K MILES.  ALSO, CANNOT PUT GAS ON THE TANK.  IT DOES NOT TAKE MORE THAN 1/5TH OF A GALLON AND IT STOPS...  HAVE TO RESTART THE GAS ADDING SITUATION EVERY COUPLE OF MINUTES.  IT TAKES ABOUT 20 TO 30 MINUTES TO FILL UP THE TANK.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11096809,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/18/2018","dateComplaintFiled":"05/18/2018","vin":"2C4RC1CG8ER","components":"SEATS","summary":"THE ACTIVE HEAD RESTRAINT ACTIVATED WHILE THE VEHICLE WAS PARKED IN MY GARAGE.  THE VEHICLE HAS NEVER BEEN IN A CRASH AND ONLY HAS 36,000 MILES ON IT.  THE PART IS CLEARLY DEFECTIVE AND/OR POORLY MADE AS I CAN SEE THE PLASTIC PIECE THAT BROKE CAUSING THE FAILURE.  I AM UNABLE TO RESET THE HEADREST THUS RENDERING THIS SAFETY DEVICE USELESS.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11096597,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2018","dateComplaintFiled":"05/17/2018","vin":"2C4RC1BG1ER","components":"ENGINE","summary":"OIL PRESSURE SENSOR HAS FAILED AND WILL NOT COME OUT USING PROPER TOOLS. I WAS TOLD THE SWITCH WILL NEED TO BE FORCEFULLY REMOVED.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11093874,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/11/2018","dateComplaintFiled":"05/15/2018","vin":"2C4RC1BG1ER","components":"POWER TRAIN,SEATS,ENGINE","summary":"OIL FILTER HOUSING-THE ENGINE HAS A MAJOR OIL LEAK DUE TO PART NUMBER 68105583AA.  IN ADDITION, UNRELATED TO THE OIL LEAK THE DRIVER SEAT ALSO UNEXPECTEDLY REVERSED AND WOULD NOT MOVE FORWARD AGAIN. WHILE SITTING AT THE INTERSECTION THE CAR ENGINE SUDDENLY STALLED. I AM NOT CERTAIN IF THIS WAS DUE TO LEAK OR ELECTRICAL PROBLEM. THE CAR BEHIND ME HAD TO USE EVASIVE MEASURES TO PREVENT A CRASH.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11092253,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2016","dateComplaintFiled":"05/07/2018","vin":"2C4RC1BGXER","components":"ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM","summary":"THE VAN STALLS A LITTLE BIT I WENT AND HAD A DIAGNOSTIC DONE ON IT AND THE CATALYTIC CONVERTER KEEPS CLOGGING UP CAUSING THE VAN TO SLOW UP OR TO SWITCH GEARS. ALSO THE DOORS DON'T CLOSE ALL THE WAY THE SLIDING DOORS DO NOT CLOSE ALL THE WAY YOU HAVE TO OPEN AND CLOSE THEM SOMETIMES IT WILL SAY THAT THEIR CLOTHES AND THEN THEY COME OPEN. ALSO THE AC SYSTEM DOES NOT WORK IN THE BACK OF THE CAR THE DOOR FROM THE AC THAT GOES TO THE BACK OF THE VAN CLOSES AND WILL NOT OPEN TO IT GETS EXTREMELY HOT IN THE CAR EVEN THOUGH THE AC IS ON FULL BLAST. ALSO THE DVD SYSTEM MY VAN IS 2 YEARS OLD THE DVD PLAYER WENT OUT AND THE COMPANY WOULD NOT FIX THE DVD PLAYER I HAD TO SPEND OVER $1,000 JUST TO GET A NEW REPLACEMENT FOR THE DVD PLAYER. ALSO THE WIPERS WILL FOG UP THE WINDOWS CAUSING A HAZARDOUS WHERE YOU CANNOT SEE AND THE WIPER CORD FOR THE RAIN-X COMES UNDONE.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11090902,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/17/2018","dateComplaintFiled":"04/29/2018","vin":"2C4RC1BG9ER","components":"SEAT BELTS","summary":"THE THIRD ROW SEATING SHOULDER HARNESSES HAVE SHREDDED APART.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11088456,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/17/2017","dateComplaintFiled":"04/16/2018","vin":"2C4RC1CG4ER","components":"ELECTRICAL SYSTEM","summary":"SIDE MONITOR SENSORS FAIL AFTER LESS THAN 30K MILES.  SYSTEM BEEPS EVERY 5 SECONDS AND SPEEDOMETER FLASHES WARNING TO GET THE SYSTEM SERVICED.  IT WILL NOT STOP BEEPING.  THE MONITORS ROT OUT BECAUSE THEY ARE NOT SEALED PROPERLY.  THIS SHOULD DEFINITELY BE A RECALL.  IT'S A $2,100 DEALER FIX. CHRYSLER DOES NOT ADMIT IT'S A DEFECT YET THERE ARE COMPLAINTS OF FAILURE ALL OVER THE WEB.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11085105,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/11/2018","dateComplaintFiled":"04/15/2018","vin":"2C4RC1GG4ER","components":"ENGINE","summary":"OIL FILTER/ADAPTER/OIL COOLER ASSEMBLY  FAILED, CAUSING LARGE AMOUNT OF OIL TO LEAK ALL OVER ENGINE & TRANSMISSION, LIKELY CREATING A FIRE HAZARD.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11084935,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/13/2018","dateComplaintFiled":"04/13/2018","vin":"2C4RC1BG7ER","components":"ENGINE","summary":"TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING VARIOUS SPEEDS, LOUD NOISES WERE HEARD COMING FROM THE ENGINE COMPARTMENT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE LIFTER IN THE ENGINE WAS FAULTY. THE DEALER (SHEETS CHRYSLER IN BECKLEY, WEST VIRGINIA) WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 133,000.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11082551,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/14/2017","dateComplaintFiled":"04/02/2018","vin":"2C4RC1BGXER","components":"AIR BAGS","summary":"WITHIN WARRANTY, PASSENGER SIDE TAKATA INFLATORS WAS REPLACED NO CHARGE.  A YEAR LATER AFTER WARRANTY THE DRIVERS SIDE SIGNALS A PROBLEM ON THE DASHBOARD.  DEALER SAYS IS WILL COST $700.00 TO REPLACE.  REPORTED TO THE PENN  SAFETY COMMISSION, AND TO CHRYSLER. LAST YEAR 2017.  NO ONE IS WILLING TO STAND BY THE PRODUCT WITH CONCERN FOR MY SAFETY.  I AM A 64 YEAR OLD GRANDMOTHER.  FIRST TIME CHRYSLER BUYER AND THE LAST TIME TOO.  TRIED TO STAY A DEDICATED AMERICAN MADE BUYER,,,, HOWEVER,,, NO RESPECT FOR WHO I AM AS A CONSUMER, OR THE SAFETY OF MY FAMILY.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11082360,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/31/2018","dateComplaintFiled":"04/01/2018","vin":"2C4RC1CG8ER","components":"SERVICE BRAKES","summary":"WE PURCHASED THIS VEHICLE ON MAY 2017 FROM A REPUTABLE DEALER, WHEN WE TOOK IT FOR A ROAD TEST WE FELT SOME 'RUMBLING' EVERY TIME THAT WE APPLIED THE BRAKES, WHEN WE QUESTIONED THE SALES PERSON, WE WERE TOLD THAT IS BECAUSE THE 'ABS' BEING ACTIVATED. WHEN WE TOOK IT FOR STATE INSPECTION, MARCH 2018, WE WERE TOLD THAT THE DISC BRAKES ON THE FOUR WHEELS WERE 'RUSTING' AND NEEDED TO BE 'TURNED' TO CLEAN THE RUST, OF COURSE WE HAVE TO PAY FOR THE REPAIR. CHECKING IN THE INTERNET, I READ THAT OTHER DRIVERS WERE COMMENTING THAT THEY HAVE THE SANE ISSUE, RUSTED DISCS, ETC. ETC.  I BELIEVE THAT MANUFACTURER USED POOR QUALITY COMPONENTS AND SHOULD MAKE THINGS RIGHT.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11032428,"manufacturer":"Chrysler (FCA US, LLC)","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2016","dateComplaintFiled":"03/30/2018","vin":"","components":"VEHICLE SPEED CONTROL,TIRES,ENGINE","summary":"2014 CHRYSLER TOWN AND COUNTRY. CONSUMER WRITES IN REGARDS TO VEHICLE SHAKING VIOLENTLY, UNINTENDED ACCELERATION AND SLOW SHIFTING. *LD    THE CONSUMER STATED THE PASSENGER TIRE SENSOR CORRODED AND CAUSED THE TIRE TO BLOW OUT. THE VEHICLE RASHED INTO A NEIGHBOR'S CAR.  *JS","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11081834,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/24/2018","dateComplaintFiled":"03/28/2018","vin":"2C4RC1BG3ER","components":"AIR BAGS","summary":"AIR BAG LIGHT ON INSTRUMENT PANEL CAME ON THE OTHER DAY AND STAYS ON WHILE VEHICLE IS RUNNING.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11081463,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/23/2018","dateComplaintFiled":"03/27/2018","vin":"2C4RC1BG6ER","components":"SEAT BELTS","summary":"THE DRIVER'S SEAT BELT SPONTANEOUSLY UNBUCKLES WHILE DRIVING. EVEN AFTER LATCHING IT SECURELY, HEARING A 'CLICK' AND NOTING THE ABSENCE OF THE DRIVER SEAT BELT WARNING, IT HAS COME UNBUCKLED SPONTANEOUSLY WHICH TRIGGERS THE SEAT BELT WARNING. THIS HAS HAPPENED DOZENS OF TIMES AND WE ARE HAVING TO REPLACE THE SEAT BELT AS A RESULT. NOTE: ALTHOUGH THIS VEHICLE IS A 2014 MODEL YEAR, IT HAD LESS THAN 17,000 MILES ON IT WHEN WE PURCHASED IT AND IMMEDIATELY NOTICED THIS PROBLEM. THAT WAS IN OCTOBER OF 2017.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11080033,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/18/2018","dateComplaintFiled":"03/18/2018","vin":"2C4RC1BG2ER","components":"ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE","summary":"STALLS WITHOUT WARNING UNDER ALL CONDITIONS. ENGINE AND ALL ELECTRICAL COMPONENTS (ENGINE, LIGHTS, POWER BRAKES, POWER STEERING, INTERIOR LIGHTS, DASHBOARD LIGHTS). THIS USED TO HAPPEN ONCE AND A WHILE. NOW IT HAPPENS MORE THAN ONCE A DAY. THIS IS A MAJOR SAFETY PROBLEM. LAST TIME THE CAR WAS AT THE CHRYSLER DEALERSHIP THEY WERE UNABLE TO DIAGNOSE THE PROBLEM. DO NOT BUY A CHRYSLER MINIVAN UNTIL THIS IS ADDRESSED, THEY TAKE RESPONSIBILITY FOR THIS DANER, AND THERE IS A RECALL. CAR HAS LESS THAN 40K MILES. MOST RECENTLY HAPPENED WHEN TRAVELLING AT ABOUT 20MPH, WHILE PULLING OUT OF A PARKING LOT AND INTO TRAFFIC ON A BUSY ROAD, TEMPERATURE OUTSIDE IS 40F. CITY STREET. CAR WAS ALREADY WARM (HAD BEEN DRIVEN ABOUT 10-MILES PRIOR TO THIS HAPPENING. I'M ONLY ALLOWED TO CHECK THREE ITEMS FOR PART OF THE CAR AFFECTED, BUT OTHER SYSTEMS WERE ALSO EFFECTED INCLUDING LIGHTING, PEED CONTROL, WIPERS, POWER SEATS, STEERING, ELEC STABILITY CONTROL, AIR BAGS, TIRE PRESSURE SENSORS, AND OTHER ELECTRICAL SYSTEMS.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11079841,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/07/2018","dateComplaintFiled":"03/16/2018","vin":"2C4RC1CG8ER","components":"ELECTRICAL SYSTEM","summary":"WE HAVE MULTIPLE ELECTRICAL PROBLEMS INVOLVING DIFFERENT SYSTEMS.      ORC AND SEAT BELT TENSION-ER NEEDS TO BE REPLACED. BLIND SPOT SENSOR AND HARNESS NEEDS TO BE REPLACED. ALONG WITH LEFT SIDE MODULE. LOCK ACTUATOR ON PASSENGER SIDE DOOR NEEDS TO BE REPLACED. AIR BAG SENSOR FOR DRIVER IS MALFUNCTIONING AND NEEDS TO BE REPLACED.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11078262,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/08/2018","dateComplaintFiled":"03/09/2018","vin":"2C4RC1BG8ER","components":"SERVICE BRAKES","summary":"EVEN DRIVING DOWN MILD GRADE FRONT DISC BRAKES ROTORS BECOMES WARPED UNDER NORMAL BRAKING ( HEAT) CONDITION. THIS CREATES UNUSUAL SHAKING , VIBRATION OF STEERING WHEEL AND THE WHOLE FRONT SUSPENSION. I WAS TOLD BY FEW MECHANICS THERE IS NOTHING THAT CAN BE DONE BECAUSE MANUFACTURER IS NOT WILLING DO CORRECT THIS PROBLEM. PLEASE, LOK INTO THIS PROBLEM, BECAUSE IT IS OBVIOUS DEFECT AND COULD PRESENT DANGEROUS SITUATION.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11075249,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/19/2018","dateComplaintFiled":"02/27/2018","vin":"","components":"ELECTRICAL SYSTEM,ENGINE","summary":"TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE EXPERIENCED A LOSS OF ENGINE POWER AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO THEN REFERRED THE CONTACT TO CHRYSLER DUE TO THE FAILURE BEING A KNOWN MANUFACTURING DEFECT. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000. THE VIN WAS NOT PROVIDED.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11074086,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/20/2018","dateComplaintFiled":"02/21/2018","vin":"2C4RC1CG7ER","components":"ELECTRICAL SYSTEM","summary":"WHILE DRIVING THE BLIND SPOT DETECTOR SENSOR FAILED THEN LOST ALL POWER TO CAB OF VEHICLE INCLUDING THE DASH.  WHEN POWER CAME BACK ON THE DISPLAY SHOWED \"NO BUS\".  HAPPENED 6 TIMES WHILE DRIVING TO THE DEALERSHIP.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11073820,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/11/2018","dateComplaintFiled":"02/20/2018","vin":"2C4RC1CG5ER","components":"ELECTRICAL SYSTEM,LANE DEPARTURE","summary":"TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING UNKNOWN SPEEDS, THE HEADLIGHTS, TURN SIGNALS, AND INSTRUMENT CLUSTER FAILED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (BLEVINS BROS, 5914 STATE HWY 812 OGDENSBURG, NY 13669) WHERE IT WAS DIAGNOSED THAT THERE WAS A SHORTAGE IN THE DRIVER'S DOOR WIRING. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE LOCAL DEALER WHERE IT WAS DIAGNOSED THAT THE BLIND SPOT DETECTORS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND OPENED CASE NUMBER: 33453442. NO FURTHER ASSISTANCE WAS PROVIDED BY THE MANUFACTURER. THE FAILURE MILEAGE WAS 50,048.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11073571,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/12/2017","dateComplaintFiled":"02/19/2018","vin":"2C4RC1BG7ER","components":"ENGINE","summary":"VEHICLE STALLED WHEN OPERATING ON HIGHWAY.  ALL POWER LOST.  RESTARTED WITHOUT ANY PROBLEM.  NO ERROR CODES FROM COMPUTER.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11073228,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/05/2018","dateComplaintFiled":"02/16/2018","vin":"2C4RC1GG5ER","components":"ENGINE","summary":"ENGINE OIL COOLER ASSEMBLY CAN BE CRACKED CAUSING AN OIL LEAK.  DISCOVERED WHILE INVESTIGATING OIL POOLING ON THE GROUND WHILE PARKED.  OIL COOLER ASSEMBLY IS A PLASTIC FORMED PART WITH METAL COOLERS ATTACHED.  THE OIL FILTER HOUSING IS AN INTEGRAL PART OF THIS ASSEMBLY.  AUTO DEALER'S SERVICE DEPARTMENT CLAIMS THE PLASTIC COOLER ASSEMBLY IS CRACKED DUE TO OVER TIGHTENING OF THE OIL FILTER COVER AND THE PART IS NOT COVERED UNDER THE POWERTRAIN WARRANTY.  CHRYSLER HAS ALREADY IDENTIFIED THERE IS A HIGH NUMBER OF COMPLAINTS ABOUT THIS ISSUE.  REVIEW CHRYSLER SERVICE BULLETIN #09-008-15 AND IT HAS A LIST OF VEHICLES THAT MAY HAVE THIS PROBLEM.  I HAVE CONTACTED FCA WARRANTY AND THEY CONFIRMED THE PART IS NOT COVERED UNDER THE POWERTRAIN WARRANTY BECAUSE IT IS NOT PART OF THE ENGINE, BUT AN ITEM ATTACHED TO THE ENGINE.  THE AUTO SERVICE DEPARTMENT STATED THE OIL COOLER ASSEMBLY HAD NUMEROUS DESIGN REVISIONS BECAUSE OF CRACKING.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11072450,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/10/2018","dateComplaintFiled":"02/13/2018","vin":"2C4RC1BG1ER","components":"ELECTRICAL SYSTEM,WHEELS","summary":"WHILE TRAVELING DAILY TO WORK ON MANY OCCASIONS, MY LIGHTS IN THE DASH, MY RADIO AND ALL POWER UP FRONT WOULD GO OFF WHILE DRIVING AND JUST RECENTLY WHILE PARKED.I DID NOT THINK TOO MUCH OF IT SO I HAD REPLACED THE BATTERY AND THE ELECTRONIC TO THE FRONT WOULD CONTINUE TO FAIL I WAS UNABLE TO CORRELATE RATHER ANYTHING ELSE COULD HAVE CAUSED IT. MY AUTOMATIC DOORS WOULD NOT OPEN ALTHOUGH THE SWITCH WAS ON AND NOTHING WAS BLOCKING IT. ALSO MY TIRE PRESSURE INDICATOR LIGHT WAS NOT GOING OFF EVEN AFTER HAVING TO REPLACE THE TIRES.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11072452,"manufacturer":"Chrysler (FCA US, LLC)","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"02/10/2018","dateComplaintFiled":"02/13/2018","vin":"2C4RC1BG1ER","components":"ELECTRICAL SYSTEM,AIR BAGS","summary":"PREVIOUS COMPLAINT AIRBAGS DID NOT GO OFF ALTHOUGH IMPACT FELT EXTREME.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11072432,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/14/2017","dateComplaintFiled":"02/12/2018","vin":"2C4RC1BG6ER","components":"POWER TRAIN","summary":"THE TRANSMISSION COOLING LINES ARE LEAKING ON MY WIFE'S 2014 CHRYSLER TOWN AND COUNTRY TOURING AND I'VE LOOK THIS UP ONLINE THERE ARE PLENTY OF COMPLAINTS BUT THERE HAS NOT BEEN A RECALL ON THIS PROBLEM YET I AM WONDERING WHY THERE HAS NOT BEEN A RECALL ISSUED FOR THIS PROBLEM WHEN IT IS AN ONGOING PROBLEM WITH THESE CARS","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11067230,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/05/2018","dateComplaintFiled":"02/06/2018","vin":"2C4RC1CG2ER","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"VEHICLE DASHBOARD DISPLAYED SERVICE BLIND SPOT DETECTOR WHILE DRIVING ON THE HIGHWAY AT 55 MPH. AFTER A FEW MORE MILES, LOST POWER TO THE ENTIRE DISPLAY AND INTERIOR LIGHTS. THE SPEEDOMETER, FUEL GAUGE, TEMP GAUGES FLAT LINED.  A FEW SECONDS LATER THE DISPLAY CAME BACK ON WITH ALL THE FAULT LIGHTS ON: ENGINE LIGHT, TIRE PRESSURE, BRAKE LIGHT, ETC.     SERVICE CENTER DETAILED THE PROBLEM WAS A CORRODED BLIND SPOT SENSOR THAT CAUSED A BUS FAILURE AND SHORTED OUT THE ELECTRICAL SYSTEM. AFTER DOING SEVERAL SEARCHES ONLINE THIS IS A KNOWN ISSUE WITH THE BLIND SPOT DETECTORS BECOMING CORRODED AND NEEDING TO BE REPLACED.     THIS IS POTENTIALLY HAZARDOUS TO LOSE POWER WHILE TRAVELLING AT HIGHWAY SPEEDS.    VIDEO FROM YOUTUBE OF REPAIR AND PART CORROSION:  HTTPS://WWW.YOUTUBE.COM/WATCH?V=BZ4AAZC5FSW","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11066143,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/21/2018","dateComplaintFiled":"01/31/2018","vin":"2C4RC1BG5ER","components":"STEERING,UNKNOWN OR OTHER,ENGINE","summary":"TWICE, AS THE VEHICLE HAS BEEN IN MOTION, THE ENGINE HAS STOPPED AND THE ABILITY TO STEER IS GONE.  THE RADIO HAS STAYED ON. BOTH INSTANCES HAVE HAPPENED AT 25MPH OR LESS, THANKFULLY!","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11065870,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/05/2017","dateComplaintFiled":"01/30/2018","vin":"2C4RC1BG3ER","components":"AIR BAGS,SEAT BELTS","summary":"A COUPLE MONTHS AGO, THE SRS LIGHT STARTED COMING ON INTERMITTENTLY. THE LIGHT COMES ON RANDOMLY, WHILE DRIVING, WHILE PARKED, WHILE MAKING LEFT-TURNS, WHILE BRAKING, WHILE ACCELERATING, ETC... BECAUSE NO ACCIDENT HAD OCCURRED, I ASSUMED IT WAS FAULTY CONNECTORS THAT MAY HAVE GOTTEN WET, SO I BROUGHT IT INTO  AN AUTO SHOP.     THEY PULLED THE HISTORICAL CODES, SINCE THE LIGHT WASNT ON AT THE TIME, AND IT SAYS IT IS A DRIVER SIDE BELT TENSIONER ISSUE.     I HAVE 68,000 MILES ON OUR VAN SO I HAD HOPED THE DEALER I BOUGHT IT FROM WOULD HAVE SOME GOOD NEWS (MAYBE IT IS COVERED UNDER WARRANTY) - ITS NOT.    READING ONLINE, IT SEEMS THIS MAY BE A COMMON ISSUE WITH SOME TOWN AND COUNTRY MINI VANS, SO I FIGURED I SHOULD REPORT AS WELL.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11064965,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/16/2017","dateComplaintFiled":"01/25/2018","vin":"2C4RC1HG0ER","components":"SERVICE BRAKES","summary":"WE HAVE HAD TO REPLACE THE PARKING BRAKE ASSEMBLY TWICE ON THIS VAN.  THE FIRST TIME WAS IN DECEMBER 16, 2016 WHICH WAS REPLACED UNDER WARRANTY THE SECOND TIME WAS  DECEMBER 30,2017 BUT, WAS NOT COVERED UNDER WARRANTY.  OUR VAN ONLY HAS 30,000 MILES ON IT AND THIS PART SHOULD NOT FAIL AS OFTEN AS IT HAS.   WE SET THE PARK BRAKE IN ALL OF OUR CARS WHEN WE PARK THEM.  I'VE NEVER HAD A CAR'S PARK BRAKE FAIL, YET IT'S HAPPENED TO THIS CAR TWICE NOW, WHEN IT WAS TWO YEARS OLD AND AGAIN AT THREE YEARS AND ALMOST ONE YEAR TO THE DAY WHEN THE REPLACEMENT PART WAS INSTALLED.  WHEN THE ASSEMBLY / CABLE BROKE IT WAS SITTING STILL IN A PARKING LOT.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11063712,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/15/2014","dateComplaintFiled":"01/19/2018","vin":"2C4RC1BG1ER","components":"POWER TRAIN,ELECTRONIC STABILITY CONTROL (ESC),ENGINE","summary":"THE SYSTEM DASH FLASHES AND THE.WHOLE CAR SHUTS DOWN  COMPLETELY OFF WHILE DRIVING OR SITTING STILL. THE SYSTEM FLICKERS AND THEN TURNS ENGINE OFF OR LIGHTS GO OFF AND ENGINE IS ON. THE CAR HAS BEEN HESITATING SINCE 2015 AND LIGHTS FLICKERING IN 2016.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11063011,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2017","dateComplaintFiled":"01/16/2018","vin":"2C4RC1BG9CR","components":"ELECTRICAL SYSTEM","summary":"TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 30 MPH, THE HEADLIGHTS LOST POWER. THE CONTACT FLIPPED THE HEADLIGHT SWITCH FROM THE AUTOMATIC POSITION TO MANUAL, WHICH CAUSED THE LIGHTS TO RE-ILLUMINATE. ALSO, THE AIR CONDITIONER WOULD TURN ON AUTOMATICALLY EVEN IF TURNED OFF MANUALLY. THE DEALER (BRENNEGANS CHRYSLER FORD, 1200 SUPERIOR TOMAH, WI 44660) STATED THAT THERE WAS NO RECALL FOR AN ELECTRICAL ISSUE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 80,000.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11062880,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/12/2018","dateComplaintFiled":"01/15/2018","vin":"2C4RC1CG6ER","components":"ENGINE","summary":"OIL FILTER HOUSING ASSEMBLY IS LEAKING. HAD TO REPLACE THE FULL OIL FILTER HOUSING ASSEMBLY AND INT MANIFOLD SET. THIS REPAIR WAS AT 45101 MILES!","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11062313,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/05/2018","dateComplaintFiled":"01/11/2018","vin":"2C4RC1CG3ER","components":"SEAT BELTS","summary":"THE OUTBOARD SEAT BELTS IN THE THIRD ROW ARE INSTALLED TOO FAR FORWARD. THEY DO NOT LAY AGAINST THE PASSENGERS CHEST AND DO NOT FIT CAR SEATS/BOOSTER SEATS PROPERLY. THIS IS A HUGE SAFETY CONCERN AND A VERY DISAPPOINTING DISCOVERY AFTER WE PURCHASED THIS MINIVAN. THIS IS A DESIGN FLAW.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11056939,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/25/2017","dateComplaintFiled":"12/27/2017","vin":"2C4RC1BG2ER","components":"AIR BAGS","summary":"AIRBAG WARNING LIGHT NOTIFICATION STAYING ON.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11055667,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2016","dateComplaintFiled":"12/20/2017","vin":"2C4RC1BG0ER","components":"ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,WHEELS","summary":"TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE TPMS FAILED TO FUNCTION PROPERLY. ONE OF THE TPMS FAILED, CORRODED, AND CAUSED A TIRE TO PUNCTURE. THE VEHICLE ALSO INDEPENDENTLY ACCELERATED WHILE MAKING A TURN ON A SLIGHT CURVE. THE VEHICLE WAS TAKEN TO A DEALER (TRONCALLI CHRYSLER JEEP DODGE-RAM, 818 ATLANTA HWY, CUMMING, GA 30040, (678) 244-4100) WHERE IT WAS DIAGNOSED. THE VEHICLE WAS TEMPORARILY REPAIRED WITHOUT A PERMANENT SOLUTION. THE CONTACT ALSO STATED THAT THE DEALER FAILED TO PROVIDE A DETAILED DIAGNOSIS. AN INDEPENDENT MECHANIC INDICATED THAT THE COMPUTER MODULE FAILED TO FUNCTION PROPERLY, WHICH CAUSED THE VEHICLE TO SHAKE VIOLENTLY AND CAUSED A CRACK IN THE ENGINE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND PROVIDED NO REMEDY OTHER THAN HAVING THE VEHICLE DIAGNOSED AND REPAIRED BY A DEALER. THE FAILURE MILEAGE WAS NOT AVAILABLE.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11055467,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/17/2017","dateComplaintFiled":"12/19/2017","vin":"2C4RC1CG1ER","components":"SERVICE BRAKES","summary":"EMERGENCY BRAKE PEDAL ASSEMBLY FAILED WHEN PEDAL WAS DEPRESSED.  VEHICLE HAS NO EMERGENCY BRAKE/PARKING BRAKE UNTIL EMERGENCY BRAKE PEDAL ASSEMBLY IS REPLACED.  VEHICLE IS 38 MONTHS OLD AND HAS 31,000 MILES.  VEHICLE STATIONARY, PARKED ON GRADE. HAD TO BLOCK THE WHEELS TO ENSURE AGAINST ROLL BACK.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11055249,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/10/2017","dateComplaintFiled":"12/18/2017","vin":"2C4RC1BG2ER","components":"ELECTRICAL SYSTEM,AIR BAGS,ENGINE","summary":"WITHOUT WARNING THE ENGINE AND ALL ELECTRICAL COMPONENTS (INTERIOR AND EXTERIOR LIGHTING, RADIO, WIPERS, AC-HEAT/BLOWER, BRAKE ASSIST, STEERING ASSIST, AIRBAG, SPEED INDICATOR, ETC) ALL SHUT OFF. THERE ARE NO DASH WARNING LIGHTS. THE DASHBOARD IS COMPLETELY BLACK FOR A MOMENT (UNTIL RESTART). THIS HAPPENED WHILE THE CAR WAS WARM (AFTER DRIVING AT HIGHWAY SPEED FOR OVER 15MIN). THIS HAPPENED WHILE THE CAR WAS TRAVELLING AT APPROXIMATELY 35-MILES PER HOUR ON A CITY STREET. I WAS ABLE TO PUT THE CAR IN NEUTRAL AND IMMEDIATELY RESTART WITHOUT STOPPING. THIS WAS AN EXTREMELY DANGEROUS SITUATION. IF I WAS ON A POORLY LIT ROAD OR GOING AROUND A CORNER, OR AT A HIGHER SPEED, OR A LESS EXPERIENCED DRIVER, THIS COULD EASILY HAVE BEEN A FATAL ACCIDENT. THIS WAS PREVIOUSLY REPORTED TO CHRYSLER AND THYE REPORTED THE PROBLEM 'FIXED' LESS THAN 1-YEAR AGO (REPORTED TO CHRYSLER CORPORATE IN EARLY AUGUST 2017 AND SUPPOSEDLY FIXED BY A CHRYSLER DEALERSHIP AUGUST 11 2017). THE PROBLEM IS NOT FIXED. THIS HAPPENS WITHOUT WARNING AND VERY LIMITED (LESS THAN ONCE PER MONTH). IT SEEMS MORE FREQUENT IN COLD WEATHER. IT HAS HAPPENED AT OTHER TIMES, OFTEN A MINUTE OR SO AFTER STARTING THE VEHICLE, WHILE WARMING UP. IT HAS HAPPENED OTHER TIMES WHILE DRIVING (ABOUT 4-TIMES SINCE PURCHASE IN NOVEMBER 2014), BUT I DO NOT RECALL THE DATES AND TIME.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11053942,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/09/2017","dateComplaintFiled":"12/11/2017","vin":"2C4RC1CG5ER","components":"ENGINE","summary":"OIL FILTER HOUSING IS LEAKING OIL BENEATH THE INTAKE MANIFOLD (ENGINE VALLEY).  THIS OIL POOLS INTO THIS AREA AND MAY HOLD A QUART OF OIL.  VEHICLES FIRES ARE POSSIBLE DUE TO OIL LEAKAGE FROM THE FILTER HOUSING AND POOLING IN THIS AREA.      FIRST NOTICED OIL LEAKS ON THE DRIVEWAY.  THE OIL APPEARED TO BE COMING FROM THE ENGINE VALLEY AND LEAKING ONTO THE TRANSMISSION AREA AND THEN THE DRIVEWAY.  DEALER STATED THE OIL FILTER HOUSING LEAKING IS A COMMON PROBLEM WITH THE 2014 TOWN AND COUNTRY/CARAVAN.   THE OIL FILTER HOUSING DEVELOPED A CRACK AND OIL NOW LEAKS ONTO THE ENGINE VALLEY.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11052960,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/24/2017","dateComplaintFiled":"12/07/2017","vin":"2C4RC1BG4ER","components":"STEERING,SERVICE BRAKES,ENGINE","summary":"*NOTE REPORTING THREE DIFFERENT DISCREPANCIES DATES INCLUDED*    AFTER DRIVING VEHICLE APPROXIMATELY 1 MILE, VEHICLE WHICH WAS IN MOTION BEGAN TO STUTTER AND EVENTUALLY STALLED OUT. THE STALL CAUSED THE VEHICLE TO LOSE BRAKE FUNCTION AND POWER STEERING. VEHICLE WAS PUT IN PARK AND RESTARTED, VEHICLE RESUMED WITH NORMAL FUNCTION AND OPERATION. INCIDENT OCCURRED 12/1/17    WHILE DRIVING ON A HIGHWAY, THE VEHICLES TRANSMISSION BECAME STUCK IN 3RD GEAR AND WOULD NOT SHIFT. I WAS FORCED TO DRIVE VEHICLE AT AN EXTREMELY HIGH RPM TO MAINTAIN HIGHWAY SPEED IN ORDER TO EXIT HIGHWAY AT A SAFE LOCATION. AGAIN I PUT VEHICLE IN PARK AND RESTARTED IT. THE VEHICLE RESUMED NORMAL OPERATION. INCIDENT OCCURRED 11/24/17    WHILE STATIONARY THE VEHICLES LEFT PASSENGER SLIDING DOOR WILL NOT GO IN TO LOCK POSITION WHILE ATTEMPTING TO CLOSE CAUSING DOOR TO CYCLE REPEATEDLY. IT IS A NECESSITY TO MANUALLY PUSH THE DOOR CLOSED OR IT WILL CONTINUE THIS CYCLE INDEFINITELY. INCIDENT OCCURS DAILY","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11052425,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/06/2016","dateComplaintFiled":"12/05/2017","vin":"2C4RC1BG2ER","components":"AIR BAGS","summary":"THE AIRBAG PROBLEM WARNING LIGHT ON MY DASH IS CONSTANTLY ON. I TOOK TO THE DEALER WHO \"FIXES\" IT (TWICE), BUT IT COMES BACK ON WITHIN DAYS. I RECENTLY TALKED TO 3 OTHER OWNERS OF CHRYSLERS AND ALL SAID THEY EXPERIENCED THE SAME ISSUE.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11051898,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/22/2017","dateComplaintFiled":"12/02/2017","vin":"2C4RC1BG8ER","components":"STEERING,ELECTRICAL SYSTEM,ENGINE","summary":"ON TWO SEPARATE OCCASIONS OUR VAN LOST POWER WHILE WE WERE DRIVING.  THE FIST INCIDENT HAPPENED WHILE GOING 25-30 MPH ON A CITY ROAD. WE LOST ALL POWER, HAD NO POWER STEERING AND JUST HAD TO HIT THE BRAKES, PUT THE CAR IN PARK AND RESTART IT AND CONTINUE DRIVING.  THE SECOND TIME HAPPENED WHILE MAKING A RIGHT HAND TURN ONTO A BUSY HIGHWAY.  AFTER MAKING THE TURN THE VAN LOST POWER AND AGAIN WE HAD TO PUT IT INTO PARK, RESTART IT AND ACCELERATE AS TRAFFIC WAS COMING QUICKLY BEHIND US.  WE ARE INCREDIBLY THANKFUL THAT OUR FAMILY, OUR CHILDREN WERE IN THE CAR BOTH TIMES, WAS NOT IN AN ACCIDENT CAUSED BY OUR VAN LOSING POWER.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11045302,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/02/2017","dateComplaintFiled":"11/11/2017","vin":"2C4RC1BG3ER","components":"ELECTRICAL SYSTEM,AIR BAGS","summary":"AIR BAG LIGHT CAME ON AFTER 22000 MILES. HORN ALSO QUIT WORKING. TOOK TO DEALER AND WAS TOLD CLOCK SPRING WAS BROKEN. THEY WANT $800 FOR REPAIR. OTHER YEARS HAD THIS SAME RECALL","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11045175,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/07/2017","dateComplaintFiled":"11/10/2017","vin":"2C4RC1CG4ER","components":"ELECTRICAL SYSTEM,SEATS","summary":"PASSENGER SEAT WHEN ALL THE WAY BACK BY MOTORIZED SWITCH PULL OUT OF SIDE COVER  WIRES TO SHORT INSULATION COVER CHEW UP  COULD RESULT IN ELECTRICAL FIRE","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11039324,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/20/2017","dateComplaintFiled":"10/24/2017","vin":"2C4RC1BG4ER","components":"WHEELS","summary":"TIRE PRESSURE MONITORING LIGHT CAME ON  AIR PRESSURE IN ALL TIRES GOOD  LIGHT WILL NOT GO OUT CHECK RECALL STATIS AND RECALLS WERE MADE ON VEHICLES MADE IN MARCH AND APRIL OF 2014 AND MINE WAS MADE IN JULY OF 2014","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11039331,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/20/2017","dateComplaintFiled":"10/24/2017","vin":"2C4RC1BG4ER","components":"ELECTRICAL SYSTEM","summary":"TIRE PRESSURE MONITORING LIGHT CAME ON.  CHECKED TIRES.  ALL WITHIN NORMAL RANGE.  LOOKED UP RECALLS AND FOUND RECALLS ON MARCH AND APRIL OF 2014 TOWN AND COUNTRY BUT MY CAR WAS MADE IN JULY OF 2014 SO WAS NOT INCLUDED.  I WILL HAVE TO PAY TO FIX IT..  HAVE NOTICED OTHER PEOPLE HAVE SAME PROBLEM.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11033256,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/12/2017","dateComplaintFiled":"10/13/2017","vin":"2C4RC1BG1ER","components":"STEERING,SERVICE BRAKES","summary":"AT LOW SPEED. THE CAR WILL STALL AND DISABLE THE POWER STEERING AND BRAKE ASSIST.  BRAKE WARNING LIGHT ILLUMINATES.  THE CAR WILL START BACK AND PERFORM WITH NO ERROR CODES.  VERY RISKY DANGEROUS SITUATION.  IT SEEMS AS THOUGH EARLIER MODULES WERE RECALLED FOR THE SAME SYMPTOMS DUE TO A FAULTY IGNITION.  THERE HAS BEEN NO RECALL SO FAR ON MY 2014, BUT IT IS CURRENTLY A VERY DANGEROUS VEHICLE WHEN LOSS OF POWER STEERING AND BRAKE ASSIST WHICH IS VIRTUALLY ALL OF THE BRAKES FOR MOST  WHO ARE USED TO BRAKE ASSIST WORKING PROPERLY.  THEN IT SHOWS NO CODE AFTERWARD.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11030196,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2015","dateComplaintFiled":"09/27/2017","vin":"2C4RC1BGXER","components":"AIR BAGS,STRUCTURE","summary":"TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. IN ADDITION, A BLACK PANEL DETACHED FROM THE VEHICLE INDEPENDENTLY WHILE BEING OPERATED AT HIGHWAY SPEEDS. THE VEHICLE WAS TAKEN TO NEW HOLLAND AUTO GROUP (508 W MAIN ST, NEW HOLLAND, PA) WHERE IT WAS DIAGNOSED THAT THE AIR BAG ASSEMBLY WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS TAKEN BACK TO THE DEALER REGARDING THE OTHER FAILURE WHERE IT WAS CONFIRMED THAT A PANEL DID DETACH AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED REGARDING THE PANEL FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 54,400.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11024108,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/15/2017","dateComplaintFiled":"09/18/2017","vin":"2C4RC1BG7ER","components":"SEATS","summary":"DRIVING MY CAR ABOUT 25 MPH ON A CITY STREET AND THE HEAD REST POPPED OUT FOR NO REASON AND HIT THE BACK OF MY HEAD.  THIS IS A 2014 CHRYSLER TOWN AND COUNTRY AT THE TIME OF THE INCIDENT IT HAD 80,000 MILES ON THE CAR. I BROUGHT IT TO THE CHRYSLER DEALERSHIP AND THEY INFORMED ME THAT THIS WAS NOT COVERED UNDER THE MANUFACTURES WARRANTY OR EXTENDED WARRANTY. THE REPAIR HAS NOT BEEN FIXED.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11022195,"manufacturer":"Chrysler (FCA US, LLC)","crash":true,"fire":false,"numberOfInjuries":2,"numberOfDeaths":0,"dateOfIncident":"03/29/2017","dateComplaintFiled":"09/07/2017","vin":"24CRC1BG0ER","components":"ELECTRICAL SYSTEM,WHEELS,ELECTRONIC STABILITY CONTROL (ESC)","summary":"BOTH CHRYSLER AND THE DEALERSHIP KNEW THAT THE COMPUTER MODULE WAS DEFECTIVE AND WENT OUT OF THEIR WAY TO KEEP THIS INFORMATION FROM US LEAVING OUR ENTIRE FAMILY AND THE GENERAL PUBLIC  IN DANGER.      OUR INSURANCE COMPANY HAD US TAKE THE CAR TO A NUETRAL 3RD PARTY TO DETERMINE THAT THE WRECK I HAD WAS CAUSED BY THE CAR SELF ACCELERATION. THEY CONFIRMED IT DID AND THAT THERE WERE NUMEROUS ERRORS THAT WERE NEVER ADDRESSED OR WARNED OF.  THE TIRE PRESSURE GAUGE MALFUNCTIONED AND BLEW OUT THE REAR PASSENGER TIRE.    BOTH TRONCALLI (THE DEALERSHIP) & CHRYSLER REFUSED TO GIVE US THEIR FINDINGS CLAIMING PROPRIETARY INFORMATION AND HUNG UP ON US.  THEN WE TRIED TO GO THROUGH MEDIATION, WE WERE TOLD THAT BECAUSE THE CAR WAS INVOLVED IN A WRECK THEY COULD NOT HELP US EVEN THOUGH THEY KNEW THAT THE WRECK WAS CAUSED BY THE MALFUNCTION.  SO WE HAVE AN UNDRIVEABLE CAR THAT WE ARE PAYING A NOTE AND INSURANCE ON SITTING IN OUR GARAGE. ALL WHILE WE ARE HAVING TO RENT CARS BECAUSE I HAVE BEEN HAVING HEALTH ISSUES SINCE SEPT 2016.    THE ACCIDENT OCCURRED WHILE I WAS MAKING A TURN AND I HIT MY NEIGHBOR WHICH WAS PARKED ON THE STREET.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11020388,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/27/2017","dateComplaintFiled":"08/29/2017","vin":"2C4RC1BG6ER","components":"POWER TRAIN","summary":"TRANSMISSION FAILURE WHILE IN MOTION ON CITY STREET. LOSS OF CONTROL AND NEARLY MISSED COLLISION WITH INANIMATE OBJECT ON SIDE OF ROAD. PARKED AND REMAINED IN DRIVE WITH FOOT ON BREAK CONTINUED TO FAULT PERIODICALLY (CLUNKING NOISE AND RPM DIP). TURNED OFF CAR AND NO ISSUE UPON RESTART, DROVE 5 MINUTES AND ISSUE RE-OCCURRED. HAD IT TOWED TO MECHANIC WHO DIDN'T NOTE THE ISSUE AT FIRST AS CAR RESUMES NORMAL OPERATION UPON RESTART. NEXT DAY REPORTED TO ME IT WAS A TRANSMISSION FAILURE AND A NEW ONE WAS NEEDED. THIS WAS SECOND OCCURRENCE INITIALLY ONE INCIDENT AT 90K MILES. BUT COULDN'T REPRODUCE FAILURE. CONTINUED TO DRIVE UNTIL SECOND MORE EVENT LISTED HERE.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11014777,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/11/2017","dateComplaintFiled":"08/11/2017","vin":"2C4RC1CG2ER","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING","summary":"WHILE DRIVING THE CAR IT WILL STOP IN MOTION IN THE MIDDLE OF TRAFFIC ON A CITY STREET AND ALL THE POWER TO THE ENTIRE CAR WILL GO OUT INCLUDING ALL FLASHERS AND AIRBAG SYSTEMS. THIS HAS OCCURRED ON MULTIPLE OCCASIONS WHILE DRIVING OUR VEHICLE. THE FAULT IS UNKNOWN WE BROUGHT THE CAR IN TO A CHRYSLER DEALER A WEEK PRIOR TO EXPLAIN THE PROBLEM AND THEY RAN TESTS AND SAID NOTHING WAS WRONG THIS NOW HAPPENS ON A DAILY BASIS. WE HAVE THREE CHILDREN 5 AND UNDER THAT HAVE BEEN RIDING IN THIS CAR WHILE THIS HAS HAPPENED AND WE ARE ALL PUT IN GREAT DANGER.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11006066,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/15/2017","dateComplaintFiled":"07/18/2017","vin":"2C4RC1HG1ER","components":"ENGINE","summary":"WHILE WE WERE DRIVING THE CAR STOPPED IN THE MIDDLE OF THE ROAD. WHILE ON DRIVE! WE WERE ON CANAL AND 19 MILE ROAD WITH MY HUSBAND AND 4 KIDS AND THE CAR. THE CAR WAS DRIVING AND IT JUST STOPPED LITERALLY.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11006114,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/09/2017","dateComplaintFiled":"07/18/2017","vin":"2C4RC1GG4ER","components":"VISIBILITY/WIPER","summary":"WINDSHIELD WIPERS WILL NOT COME ON IN RAIN AS DESIGNED. WHEN OPERATED MANUALLY THEY ONLY WORK IN VERY SLOW MODE. THIS ISSUE OCCURS BOTH IN MOTION AND WHEN STATIONARY. NO WARNING OR CODE FROM THE CARS DASH.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11004953,"manufacturer":"Chrysler (FCA US, LLC)","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/27/2017","dateComplaintFiled":"07/12/2017","vin":"2C4RC1BG0ER","components":"ELECTRICAL SYSTEM,SERVICE BRAKES,FUEL/PROPULSION SYSTEM","summary":"THE TIPM MALFUNCTIONED AND IT CAUSED EXCESSIVE SHAKING THE DEALERSHIP IGNORED OUR CALLS AND THE PROBLEM ESCALATED.  THE TIRE PRESSURE SYSTEM CAUSED A BLOWOUT AND THE CAR WOULD ACCELERATE WHEN I HIT THE BRAKES.  WE HAD TAKEN IT IN PREVIOUSLY FOR THE SHAKING AND THEY NEVER TOLD US WHAT CAUSED IT.  TOOK IT TO ANOTHER REPAIR SHOP & THEY TOLD US WHEN THE TIPM MALFUNCTIONS THE PROBLEMS WITH THE CAR EMULATE WHAT THE COMPUTER SAYS IS WRONG.         CHRYSLER KNEW THIS BUT THEY WERE TRYING TO GET IS TO PAY MONEY FOR REPAIRS THEY KNOW WOULD NOT FIX OUR CAR AND THEN THEY SENT THE POLICE OUT TO OUR HOUSE TO GET THEIR LOANER CAR EVEN THOUGH THEY HAD THE AUTO CLAIM NUMBER AND DIRECT BILLING FROM OUR INSURANCE COMPANY.         ONE OF MY NEIGHBORS PARKED ON THE STREET AND AS I WAS MAKING THE TURN THE CAR SPED UP ON ITS OWN AND CAUSED ME TO HIT THEIR CAR","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11003577,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/16/2017","dateComplaintFiled":"07/07/2017","vin":"2C4RC1BGXER","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING,VEHICLE SPEED CONTROL","summary":"2014 CHRYSLER TOWN AND COUNTRY - 70,000 MILES   ELECTRONICS STARTED MALFUNCTIONING WHILE DRIVING SHUTTING OFF ALL INSIDE CABIN ELECTRONICS INCLUDING PANEL, RADIO, A/C AND TURNING ON WINDSHIELD WIPERS.  AT FIRST IT DID NOT MALFUNCTION EVERY TIME BUT NOW IT DOESN'T RUN 1 MINUTE WITHOUT MALFUNCTIONING.  SOMETIMES MY BRAKE, HEAD AND SIGNAL LIGHTS WILL NOT WORK AND THE COMPLETE PANEL AND GAGES WILL NOT GO BACK UP INCLUDING GAS, SPEED RPM ETC.  UNTIL I SHUT DOWN THE CAR AND WAIT A FEW MINUTES TO TURN IT BACK ON MAKING IT COMPLETELY UNSAFE.    I BROUGHT IT TO THE LOCAL DEALER AND AS EXPECTED, AND MENTIONED BY OTHERS ONLINE, THEY SAID THEY HAVE NEVER HEARD OF ANYTHING LIKE IT.  THEY STATED THAT MY CAR HAS 9 DIFFERENT COMPUTERS AND THAT THEY ARE READING MALFUNCTIONS ON ALL OF THEM AND DECIDED TO RESET THE MODULE THAT CONTROLS ALL OF THE INTERIOR ELECTRONICS.  $100.00+ NOTHING CHANGED APART FROM THE FACT THAT IT IS NOW HAPPENING MORE FREQUENTLY.    I REFUSE TO GET INTO THE PATH OF SPENDING THOUSANDS OF DOLLARS ON THIS REPAIR JUST ON THE GUESSING GAME OF REPLACING PART AFTER PART WITHOUT POSITIVE RESULTS.  PLEASE HELP!","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11000840,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"01/01/2017","dateComplaintFiled":"06/23/2017","vin":"ER157269","components":"UNKNOWN OR OTHER","summary":"REAR AC EVAPORATOR MADE OUT OF ALUMINUM AND EXPOSED TO ELEMENTS  BY PLACEMENT HAS CORRODED AND THERE IS NOW A LEAK. THIS SEEMS TO BE A REOCCURRING PROBLEM IN THIS VEHICLE, YET STILL MADE YEAR AFTER YEAR THE SAME WAY. THIS IS ALSO A COSTLY REPAIR, COSTING BETWEEN $1500 - $2000 BECAUSE THE FRAME NEEDS TO BE REMOVED TO REPAIR IN MOST CASES. NOT TO MENTION THE NEGATIVE EFFECTS THIS IS HAVING ON THE ATMOSPHERE BY LEAKING THESE CHEMICALS. (THERE IS A LOT OF RESEARCH BEHIND THIS). MY VEHICLE, NOW ONLY 3 YEARS OLD IS USELESS BECAUSE OF THE SAFETY CONCERN OF ALLOWING MY CHILDREN TO RIDE IN A CAR DURING 90 DEGREE WEATHER WITHOUT ANY COOL AIR. IT IS A HOT BOX INSIDE. EVEN WITH THE WINDOWS DOWN, YOU CAN NOT RIDE IN THE CAR FOR MORE THAN 20 MINUTES AT A TIME WITHOUT BEING SEVERELY OVERHEATED.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10993817,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/02/2017","dateComplaintFiled":"06/07/2017","vin":"2C4RC1CG5ER","components":"POWER TRAIN","summary":"TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 50 MPH, THE TRANSMISSION FAILED TO CHANGE GEAR WHILE IN DRIVE. THE CONTACT COASTED TO THE SIDE OF THE ROAD, WAITED FOR A WHILE, AND WAS ABLE TO CHANGE GEARS AND RESUME DRIVING. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO ANDERSON CHRYSLER DEALER (LOCATED ON 5711 E STATE ST ROCKFORD IL, 61108), BUT WAS NOT REPAIRED. THE CONTACT WAS INFORMED THAT THEY WERE NO LONGER EQUIPPED TO HANDLE THE FAILURE AND THAT THE INFORMATION WOULD BE SENT TO CHRYSLER ENGINEERS. THE VEHICLE WAS NOT REPAIRED. IN ADDITION, THE CONTACT STATED THAT THE TRANSMISSION WAS REBUILT, AND THE SENSOR AND TRANSMISSION PUMP WERE REPLACED; HOWEVER, THE FAILURE RECURRED. THE CONTACT CALLED THE MANUFACTURER AND WAS INFORMED THAT NOTHING ELSE COULD BE DONE. THE APPROXIMATE FAILURE MILEAGE WAS 31,000.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10992892,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2015","dateComplaintFiled":"06/02/2017","vin":"","components":"POWER TRAIN,ELECTRICAL SYSTEM,AIR BAGS","summary":"TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE WIRES, WIRING HARNESS, AND THE ELECTRONIC FUNCTIONS SHORTED OUT WHEN THE FRONT SEATS WERE MOVED BACK AND FORTH. THE FAILURE OF THE WIRES BEING IMPACTED PREVENTED THE SEAT FROM MOVING. IN ADDITION, FRONT AIR BAG WARNING INDICATORS ILLUMINATED. THE DEALER REPLACED THE WIRES, WIRING HARNESS, AND ADDITIONAL COMPONENTS FOUR TIMES, BUT THE FAILURE RECURRED. THE CONTACT WAS UNABLE TO MOVE THE FRONT DRIVER AND PASSENGER SEATS. THE VEHICLE WAS TAKEN BACK TO  THE DEALER (STEVE WHITE MOTORS INC, 3470 US HWY 70 SE, NEWTON, NC 28658, (828) 324-4410) FOR AN APPOINTMENT TO REPAIR THE FAILURE AND TO REPLACE THE PARTS A FIFTH TIME. THE MANUFACTURER PROVIDED NO SOLUTION AND MENTIONED THAT THE VEHICLE SHOULD BE TAKEN BACK TO THE DEALER FOR ANOTHER REPAIR. IN ADDITION, THE TRANSMISSION FAILED AND WAS REPLACED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 22,000.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10991110,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/15/2017","dateComplaintFiled":"05/23/2017","vin":"2C4RC1CG3ER","components":"ELECTRICAL SYSTEM","summary":"I AM WRITING TODAY REGARDING WHAT APPEARS TO BE A VERY SERIOUS SAFETY CONCERN REGARDING MY 2014 CHRYSLER TOWN & COUNTRY. LAST MONDAY (MAY 15, 2017) I WAS DRIVING AND REALIZED THAT NONE OF THE STEERING WHEEL CONTROLS ON MY VEHICLE WERE WORKING. IT BECAME SCARILY APPARENT WHEN I WENT TO HONK MY HORN AND NOTHING HAPPENED. THE CONDITION ALSO AFFECTED ALL THE OTHER CONTROLS ON THE STEERING WHEEL, INCLUDING THE DRIVER INFORMATION CENTER THAT PROVIDES ME INFORMATION ON ALL THE VITAL STATISTICS OF THE VEHICLE. I USE THIS INFORMATION DAILY TO VERIFY THAT MY VEHICLE IS WELL MAINTAINED AND FUNCTIONING PROPERLY. WITHOUT IT, I DO NOT KNOW IF THERE ARE CONCERNS ABOUT MY VEHICLE'S ROAD WORTHINESS. LACKING JUST THESE TWO ITEMS (NOT TO MENTION LOSING THE OTHER CONTROLS ON THE STEERING WHEEL) CAUSED ME SERIOUS CONCERN ABOUT THE SAFETY OF MY VEHICLE. THE CAUSE OF THE PROBLEM WAS NOT THE HORN. RATHER, I WAS TOLD, THE HORN IS WIRED THROUGH THE CRUISE CONTROL SWITCH AND THAT SWITCH HAD FAILED. AFTER AGREEING TO HAVE THAT REPAIR DONE, I WAITED FOR THE WORK TO BE COMPLETED SO I COULD SAFELY DRIVE MY VEHICLE AGAIN. BUT THAT WAS NOT THE CASE. A COUPLE HOURS LATER, I RECEIVED ANOTHER CALL FROM THE DEALERSHIP STATING THAT IT WASN'T THE CRUISE CONTROL SWITCH, BUT RATHER, I WAS TOLD, THE FAILURE WAS DUE TO A CLOCK SPRING THAT FED POWER TO THE CRUISE CONTROL SWITCH THAT PROVIDED POWER TO ACTIVATE THE HORN AND ALL THE OTHER CONTROLS THAT ARE NOT WORKING ON THE STEERING WHEEL. AND BY THE WAY, THE MANUFACTURER WILL NOT COVER ANY OF THE COSTS OF THIS SAFETY REPAIR. THIS SOUNDED STRANGE TO ME. HOW COULD SOMETHING AS IMPORTANT AND SIMPLE AS A HORN BE SO COMPLEX AND CONVOLUTED? WHY WOULD AN AUTOMOBILE MANUFACTURER DESIGN SUCH A SIMPLE AND IMPORTANT SAFETY FEATURE IN SUCH A WAY THAT EVEN THEIR OWN TECHNICIANS CANNOT ACCURATELY DETERMINE A DIAGNOSIS ON THEIR INITIAL IN-DEPTH EVALUATION?","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10990681,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/10/2017","dateComplaintFiled":"05/19/2017","vin":"2C4RC1BG7ER","components":"AIR BAGS,SEATS","summary":"THE HEADREST DEPLOYED WHILE PARKED IN MY DRIVEWAY OVERNIGHT. ITS APPARENT IT WAS DEFECTIVE. I CAN SEE BROKEN PIECES INSIDE. CHRYSLER REFUSES TO EVEN LOOK AT THE CAR.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10983041,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/02/2015","dateComplaintFiled":"05/02/2017","vin":"","components":"POWER TRAIN","summary":"TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. ON SEVERAL OCCASIONS, THE VEHICLE WAS PLACED IN DRIVE AND FAILED TO RESPOND. THE CONTACT NOTICED HESITATION BEFORE THE TRANSMISSION ENGAGED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 24,000. THE VIN WAS NOT AVAILABLE.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10979944,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2017","dateComplaintFiled":"04/22/2017","vin":"2C4RC1CG6ER","components":"UNKNOWN OR OTHER","summary":"BLIND SPOT SENSORS ON BOTH SIDES ARE NOT WORKING. I HAVE NOT HEARD OF ANY RECALLS FOR THIS PROBLEM. I'VE HAD THEM IN FOR SERVICE SEVERAL TIMES. PASSENGER SIDE SENSOR WAS REPLACED ONCE AND DRIVERS SIDE TWICE BUT PROBLEMS KEEP REOCCURING. INDICATOR ON DASH READS SERVICE BLIND SPOT SENSOR.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10970965,"manufacturer":"Chrysler (FCA US, LLC)","crash":true,"fire":false,"numberOfInjuries":2,"numberOfDeaths":0,"dateOfIncident":"05/30/2016","dateComplaintFiled":"04/06/2017","vin":"2C4RC1BG9ER","components":"SEATS","summary":"TL* THE CONTACT OWNED A 2014 CHRYSLER TOWN AND COUNTRY. WHILE THE CONTACT'S VEHICLE WAS STOPPED, ANOTHER VEHICLE CRASHED INTO THE REAR OF THE VEHICLE. AS A RESULT, THE FRONT DRIVER SEAT TWISTED TOWARDS THE WINDOW, FELL BACKWARDS, AND FRACTURED. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED WHIPLASH, A CONCUSSION, AND NERVE DAMAGE TO THE LEFT SHOULDER AND FACE THAT REQUIRED MEDICAL ATTENTION. THE FRONT SEAT PASSENGER SUSTAINED WHIPLASH THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED AND DEEMED DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 75,000.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10968993,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/25/2017","dateComplaintFiled":"03/28/2017","vin":"2C4RC1CG7ER","components":"STEERING,ELECTRICAL SYSTEM,ENGINE","summary":"DRIVING THE VAN DOWN A STREET AND MOST OF THE ELECTRICAL SYSTEMS FAILED. WIPERS WENT TO FULL SPEED, EVERY CHECK LIGHT CAME ON. NO STEERING, RADIO DIED, BRAKES DID WORK BECAUSE THEY ARE NOT ELECTRICAL. SHUT IT DOWN AND RESTARTED. TOOK IT TO FALLS MOTOR CITY WHO DID NOT FIND ANY FAULTS.  SAID THEY NEVER HEARD OF SUCH A THING.  BASIC CONCLUSION I WAS NUTS.   TOOK THE CAR BACK...THEN IT HAPPENED AGAIN TOTAL OF 4 TIMES IN 3 MONTHS","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10967221,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/17/2017","dateComplaintFiled":"03/20/2017","vin":"2C4RC1BG4ER","components":"ELECTRICAL SYSTEM,ENGINE","summary":"TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. WHILE THE VEHICLE WAS PARKED IN FRONT OF THE CONTACT'S HOME, IT CAUGHT ON FIRE. THE FIRE WAS EXTINGUISHED BY THE FIRE DEPARTMENT. THE POLICE AND FIRE DEPARTMENTS WERE NOTIFIED, BUT THE CONTACT WAS UNAWARE IF REPORTS WERE FILED. THE FIRE DEPARTMENT DETERMINED THAT THE FIRE WAS ELECTRICAL AND POSSIBLY RELATED TO THE BATTERY SINCE THE FRONT END OF THE VEHICLE WAS DAMAGED. THE VEHICLE WAS NOT TOWED OR DEEMED DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS UNKNOWN.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10967072,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/13/2017","dateComplaintFiled":"03/19/2017","vin":"2C4RC1BG6ER","components":"POWER TRAIN,VEHICLE SPEED CONTROL","summary":"MULTIPLE OCCASIONS THE VAN ACCELERATED ON ITS OWN WITH BRAKES APPLIED, OVER ACCELERATED, AND WENT IN REVERSE WHILE IN DRIVE.  IT HAS FAILED TO ACCELERATE WHILE STATIONARY AND WHILE IN MOTION.  IT LOST POWER WHILE DOING 55 ON THE HIGHWAY, AND ALSO MULTIPLE TIMES WHILE ON CITY STREETS.  IT HAS BEEN IN FOR REPAIR THREE TIMES AND IS STILL BEING REPAIRED.  ATTACHED ARE INVOICES FROM THE FIRST TWO REPAIRS.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10965865,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2017","dateComplaintFiled":"03/14/2017","vin":"2C4RC1BG8ER","components":"STEERING,ELECTRONIC STABILITY CONTROL (ESC),ENGINE","summary":"ENGINE STALLS RANDOMLY,  WHILE IN MOTION, HIGHWAY, CITY, COUNTRY.  VEHICLE JUST STOPS RUNNING MAKING IT DIFFICULT TO CONTROL STEERING, STOPPING. NEARLY CAUSED AN ACCIDENT SEVERAL TIMES, DUE TO THE VEHICLE BEHIND NEARLY CRASHING INTO OURS, AND THE VEHICLE MUST BE PULLED OFF THE ROAD WHILE ABRUPTLY DECELERATING WHICH IS DANGEROUS WHEN YOU MUST CROSS SEVERAL LANES OF TRAFFIC, AS THE VEHICLE CANNOT BE RESTARTED WHILE MOVING.   VEHICLE HAS 56K MILES. THIS PROBLEM HAS BEEN HAPPENING FOR SEVERAL MONTHS.   VEHICLE MUST BE PUT INTO PARK TO RESTART REQUIRING THE VEHICLE TO BE PULLED OFF THE ROADWAY. THE VEHICLE OFTEN DOES NOT RESTART IMMEDIATELY.   AFTER TAKING IT TO THE DEALER, THEY DUPLICATED AND VERIFIED THE STALLING ISSUE AND SUGGESTED TO REPLACE THE WIN MODULE, WHICH WE AGREED TO HAVE THEM DO, BECAUSE WE BELIEVE IT IS A EXTREMELY IMPORTANT SAFETY CONCERN. PRICE $700.  IT LOOKS LIKE THERE WAS AN EARLIER RECALL FOR THE EXACT SAME PROBLEM ON THE 2008 TO 2010 MODEL.  WE FEEL THIS IS A MAJOR SAFETY ISSUE. MANY TIMES WE HAVE CHILDREN IN THE CAR. THESE INCIDENTS CAUSE ALL PASSENGERS TO BE DISTRESSED.    PROBLEMS STARTED IN DEC 2016 AND WAS INFREQUENT AT FIRST BUT BECAME VERY FREQUENT IN FEBRUARY AND MARCH.   CHECKED BY A LOCAL SHOP IN FEBRUARY. THEY SUGGESTED TAKING IT TO THE DEALER.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10957172,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/08/2017","dateComplaintFiled":"02/27/2017","vin":"2C4RC1BG5ER","components":"ELECTRICAL SYSTEM,ENGINE","summary":"ENGINE SHUTS OFF WHILE DRIVING.  FEB-8, 2017 WAS FOURTH TIME THIS OCCURRED IN LAST 4 MONTHS.  HAS HAPPENED WHILE STOPPED AT A LIGHT, TURNING LEFT INTO AN INTERSECTION, AND DRIVING 35MPH STRAIGHT ON A CITY STREET.  WEATHER HAS BEEN BOTH WARM AND COLD, VAN HAS BEEN WELL WARMED UP OR RECENTLY-STARTED; THERE DOESN'T SEEM TO BE A NOTICEABLE PATTERN.    THE BEHAVIOR IS SIMILAR TO WHAT IT WOULD BE IF THE KEY FOB WAS TURNED FROM ON TO ACC -- E.G. THE RADIO IS STILL PLAYING BUT THE ENGINE SHUTS OFF.  ALL POWER TO BRAKES AND STEERING IS LOST; I DON'T KNOW IF THE AIRBAGS ARE STILL FUNCTIONING AT THIS POINT.  IN ALL FOUR CASES, THE CAR WAS EASILY RE-STARTED BY FIRST TURNING THE KEY FOB TO OFF, THEN STARTED AGAIN.    THIS IS OBVIOUSLY A MAJOR SAFETY ISSUE AS IT CAN OCCUR SEEMINGLY AT ANY TIME, WITHOUT NOTICE.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10956742,"manufacturer":"Chrysler (FCA US, LLC)","crash":true,"fire":false,"numberOfInjuries":4,"numberOfDeaths":0,"dateOfIncident":"02/06/2017","dateComplaintFiled":"02/24/2017","vin":"2C4RC1BG7ER","components":"SEAT BELTS","summary":"THE SECOND ROW PASSENGER SEAT BELTS DID NOT LOCK IN A SEVERE FRONT CRASH RESULTING IN SEVERE INJURIES TO THE TWO PASSENGERS SEATED THERE.  THE RIGHT PASSENGER HIT THE REAR OF THE FRONT PASSENGER SEAT RESULTING IN BROKEN STERNUM, RIBS AND SOME INTERNAL INJURIES. THE LEFT PASSENGER SLID FORWARD AND RECEIVED SHIN DAMAGE CRACKED STERNUM AND SEVERE WHIPLASH.  WE WERE HIT BY A SIDEWAYS SLIDING TRAILBLAZER THAT HAD LOST CONTROL ON A TWO LANE MOUNTAIN ROAD. WE WERE TRAVELING APPROXIMATELY 30MPH( OUR CAR EASTBOUND) AND THE SIDEWAYS SLIDING CAR(WESTBOUND) HIT US AT APPROXIMATELY 50+ MPH...UPDATED 03/01/17 *BF","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10955728,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/21/2017","dateComplaintFiled":"02/21/2017","vin":"2C4RC1BG8ER","components":"STEERING,ELECTRONIC STABILITY CONTROL (ESC)","summary":"MY 2014 T&C WILL SHUT DOWN WHEN DRIVING. THE POWER STEERING AND ALL ELECTRICAL GOES OUT. THIS HAPPENS MOST FREQUENTLY WHEN I'M SLOWING DOWN FOR A TURN, LEAVING ME IN A VERY DANGEROUS SITUATION. IT HAS HAPPENED SEVERAL TIMES WITHOUT WARNING IN BOTH CITY DRIVING AS WELL AS TURNING INTO MY DRIVEWAY IN A SUBDIVISION. IT HAPPENED ONCE RIGHT AFTER WE BOUGHT THE VAN IN 2015, BUT HAS BEGUN TO GET MORE AND MORE FREQUENT.  THE DATE I'M PUTTING AS THE DATE OF THE INCIDENT IS THE MOST RECENT.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10954521,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/25/2017","dateComplaintFiled":"02/14/2017","vin":"2C4RC1BG9ER","components":"ENGINE","summary":"TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. THE CONTACT NOTICED AN OIL LEAK COMING FROM THE VEHICLE WHILE IT WAS PARKED IN THE GARAGE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS A CRACK IN THE HOUSING THAT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 53,000.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10929516,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/13/2016","dateComplaintFiled":"12/02/2016","vin":"2C4RC1BG3ER","components":"POWER TRAIN","summary":"HAVE SLIPPING WITH MY TRANSMISSION, HAD TO TAKE THE VAN BACK TO THE SHOP 7 TIMES AND STILL NOTHING HAS BEEN RESOLVED AND THE WARRANTY WILL SOON RUN OUT. AT WHICH POINT WHAT CAN BE DONE? THIS WILL BE FIXED THE VEHICLE WAS PURCHASED 1 YEAR AGO AND START HAVING THE ISSUE A FEW MONTHS AFTER PURCHASE AFTER SEVERAL TIME IN THE DEALER THEY SO NOT WANT TO REPLACE TRANSMISSION AND SAID THEY CANNOT FIND ANYTHING WRONG.  *TR","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10926015,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/09/2016","dateComplaintFiled":"11/14/2016","vin":"","components":"SERVICE BRAKES","summary":"MY BRAKE BOOSTER WENT OUT FOR NO REASON. I WAS DRIVING ON THE HIGHWAY WHEN MY BRAKES STARTED HISSING AIR AND VIBRATING, ALMOST COULDN'T STOP. I HAVE A 2014 CHRYSLER TOWN AND COUNTRY.  THIS PART SHOULD LAST FOR 10 YEARS!! THERE IS A RECALL FOR THE DODGE DURANGO AND JEEP CHEROKEE. WHY IS THERE NOT ONE FOR CHRYSLER? THIS IS COSTING ME  $600.00! NOT HAPPY WITH CHRYSLER.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10916400,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/28/2016","dateComplaintFiled":"10/17/2016","vin":"2C4RCJ BG8E","components":"STEERING,SERVICE BRAKES,ENGINE","summary":"WHILE DRIVING ON THE HWY SUDDENLY I FELT THE STEERING VERY HARD AND I AM LOSING SPEED. I PULLED TO THE SIDE OF THE HWY WHICH WAS VERY HARD,  HARD TO STOP (NO BRAKES). I ASKED MY MECHANIC AND HE TOLD ME TO PUT IN PARK OR NEUTRAL AND START THE CAR, AFTER IT HAPPENED 2 MORE TIME, SO TWO WEEKS AFTER THE LAST ONE I TOOK IT TO THE DEALER BUT HE COULD NOT REPLICATE THE PROBLEM. NO REPAIRS MADE AND I AM VERY SCARED TO DRIVE.  *TR","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10908635,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/02/2016","dateComplaintFiled":"09/22/2016","vin":"2C4RC1BG2ER","components":"ELECTRICAL SYSTEM,AIR BAGS,ELECTRONIC STABILITY CONTROL (ESC)","summary":"TIPM MODULE DEFECTIVE LEAVING MY VEHICLE STRANDED HAD TO BE TOWED HOME WITH MY KIDS, BEEN TO DEALERSHIP TWICE, WITH NO LUCK BUT A 200 SERVICE FEE AND NO CORRECTION, I CALLED CHRYSLER CORP DIRECTLY AND WAS HUNG UP ON SAYIN THEY WILL DO NOTHING WHEN ASK TO SPEAK TO MANAGER. THE OCCASIONS I WENT TO GET GAS MAYBE 4 MIN FILLED GAS CAR WOULDN'T START WAITED 2 HRS 4 TOW TRUCK, OTHER TIMES WAS IN HIGHWAY CAR STARTED SHAKING PULLED OVER AGAIN CAR WOULDN'T START GIVING ME A LIGHTING BOLT ERROR CODE IN DASH BOARD I PAY 467 A MONTH AND SPENT LETS SEE 200 3 TIMES FOR TOWING 189.99 AT DEALERSHIP TWICE IN ONE [XXX] MONTH AND CHRYSLER KNOWS OF THIS ISSUE IN THERE CARS AND WONT RECALL IT.    INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).  *TR","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10907551,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/08/2016","dateComplaintFiled":"09/19/2016","vin":"2C4RC1CG1ER","components":"POWER TRAIN","summary":"HAD VAN AT DEALERSHIP 5 TIMES FOR HAVING TO CRANK TO START, ROUGH RUNNING ENGINE & LOSS OF POWER.  CRANK SENSOR WAS REPLACED TWICE DUE TO WIRING HARNESS BEING OUT OF PLACE, BROKEN OPEN ON BOTTOM & HAD CORRODED WIRES. WIRES FIXED & HARNESS SECURED. HAD SAME PROBLEMS 2 WEEKS LATER. SOME WIRING FIXED & PCM REPLACED. JUST OVER 1 MONTH LATER I WAS DRIVING 75MPH ON EXPRESSWAY AFTER HAVING JUST PASSED A SEMI-TRUCK WHEN I FELT A SUDDEN \"GIVE\" AND MY VAN BEGAN TO DECELERATE RAPIDLY. I PUSHED ON THE ACCELORATOR BUT THERE WAS NO POWER OR RESPONSE. THE ENGINE WAS STILL RUNNING AND NO WARNING LIGHTS SHOWED ON THE DASH. I KNEW THE POWER STEERING WOULD BE AFFECTED TOO (BASED ON THIS PREVIOUSLY HAPPENING AT ABOUT 15 MPH) AND WAS LUCKILY ABLE TO GET PULLED OVER ON THE SIDE OF THE EXPRESSWAY. TURNED VAN OFF & RESTARTED. IT SEEMED FINE SO I GOT OFF THE EXPRESSWAY AT THE EXIT RAMP THAT WAS IN SIGHT AND TOOK A SECONDARY ROAD BACK TO THE DEALERSHIP. THEY HAD MY VAN FOR A WEEK AND WEREN'T GETTING ANY CODES ON THEIR DIAGNOSTIC TOOL AND COULDN'T DUPLICATE THE POWER LOSS. I HAD TO TAKE MY VAN BACK BECAUSE THE LOANER VEHICLE AUTHORIZED BY CHRYSLER CUSTOMER CARE HAD TO BE GIVEN BACK SINCE THEY COULDN'T FIND A PROBLEM WITH MY VAN! IF THE POWER LOSS I EXPERIENCED AT 75MPH HAD HAPPENED WHILE I WAS DRIVING IN HEAVY TRAFFIC I WOULD'VE BEEN IN A SERIOUS ACCIDENT. SINCE I WAS LUCKY ENOUGH TO HAVE NOT BEEN IN TRAFFIC I ONLY HAVE A DEALERSHIP INVOICE TO VERIFY MY COMPLAINT.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10905831,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/19/2016","dateComplaintFiled":"09/12/2016","vin":"2C4RC1BG1ER","components":"FUEL/PROPULSION SYSTEM","summary":"GAS WAS POURING OUT OF THE FLUE LINE LINE DOWN OVER THE GAS TANK ONTO THE FREEWAY WHILE DRIVING EMPTYING OUT THE GAS TANK.  DID NOT KNOW THE EXTENT OF THE SERIOUSNESS OF THE PROBLEM UNTIL ROADSIDE ASSISTANCE WAS CALLED. IT WAS THEN THAT I WAS INFORMED THAT THE VEHICLE HAD TO GET CLEARANCE THAT THE VEHICLE WAS SAFE TO TOW. BECAUSE OF THE NATURE OF THE PROBLEM I REALIZED THE VEHICLE COULD HAVE CAUGHT AFIRE WHILE DRIVING CAUSING BODY INJURIES TO ALL THAT WERE IN THE VEHICLE WHILE DRIVING. HAVE NO PICTURES AT PRESENT TO UPLOAD SINCE THE VEHICLE IS IN THE SHOP FOR REPAIRS. HOPEFULLY, I CAN OBTAIN PICTURE(S) TO SUBMIT AT A LATER DATE.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10899698,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/26/2016","dateComplaintFiled":"08/31/2016","vin":"2C4RC1BG9ER","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"DRIVER SIDE SLIDING DOOR MOTOR BEGINS TO OPERATE ON ITS OWN WHILE THE VEHICLE IS ON OR OFF. THE VEHICLE HAS NOW BEEN AT A DEALER 3 TIMES FOR REPAIR WITHOUT ANY SUCCESS. THIS TIME IT ALSO HAS CAUSED COMPLETE FAILURE OF SEVERAL BATTERY CELLS CAUSING THE VEHICLE TO BE HAZARDOUS TO DRIVING AS THE VEHICLE DOES STILL START AND DRIVE, HOWEVER, THERE ARE TIMES IT DOES SHUT OFF DUE TOT HE BATTERY ISSUE.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10888817,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/21/2016","dateComplaintFiled":"07/26/2016","vin":"2C4RC1CG8ER","components":"UNKNOWN OR OTHER","summary":"I WAS DRIVING ON THE HIGHWAY WITH MY CHILDREN IN THE CAR.  IT WAS A VERY HOT DAY, BUT WE HAD JUST HAD A RAINSTORM.  THERE WERE NO CARS AROUND ME ON THE ROAD AND ALL OF A SUDDEN A HEARD LOUD BOOM.  I CHECKED MY WINDOWS NOTHING AROUND ME.  I LOOKED UP AND OPENED THE SUNROOF COVER, AND SAW MY SUNROOF WAS SHATTERED INTO TINY PIECES WITH A LARGE HOLE IN THE TOP.  I IMMEDIATELY CLOSED THE COVER SO THAT THE GLASS DIDN'T FALL IN MY CAR ONTO MY CHILDREN.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10888181,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/19/2016","dateComplaintFiled":"07/25/2016","vin":"2C4RC1BG0ER","components":"ELECTRICAL SYSTEM","summary":"RADIO, GAUGES, TURN SIGNALS, AND AC RANDOMLY STOP WORKING. WIPERS TURN ON AT THE SAME TIME. SOME TIMES FOR SECONDS, SOMETIMES FOR HOURS.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10887631,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/13/2016","dateComplaintFiled":"07/21/2016","vin":"2C4RC1CG2ER","components":"ELECTRICAL SYSTEM","summary":"VEHICLE GAUGE CLUSTER SHUT DOWN WHILE DRIVING 75 MPH ON THE INTERSTATE. THE DASH WARNING LIGHTS/CHIMES GO OFF AND ON, THE WIPERS TURN ON, THE A/C SHUTS DOWN, NO FUEL GAUGE AND MOST IMPORTANTLY NO TURN SIGNALS OR SPEEDO. I HAVE NARROWED IT DOWN TO A BAD BLIND SPOT SENSOR ON THE DRIVER SIDE. I CANT BELIEVE A FAILED SENSOR WOULD CAUSE SUCH SAFETY HAZARD WHEN THE SENSOR IS SUPPOSED TO MAKE THE CAR SAFER. VERY DISAPOINTED IN CHRYSLER RIGHT NOW FOR SHODDY CRAFTSMANSHIP.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10885430,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/18/2016","dateComplaintFiled":"07/18/2016","vin":"2C4RC1BGXER","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING,VISIBILITY/WIPER","summary":"RADIO, GAUGES, TURN SIGNALS, AND AC RANDOMLY STOP WORKING. WIPERS TURN ON AT THE SAME TIME. SOME TIMES FOR SECONDS, SOMETIMES FOR HOURS. THERE DOES NOT SEEM TO BE A TRIGGER AS IT HAS HAPPENED WHILE DRIVING ON THE HIGHWAY, BACK ROADS AND EVEN STOPPED IN THE DRIVEWAY. NO WAY TO RESET THE CAR ONCE IT IS IN DEAD RADIO/AC/GAUGES MODE, IT WILL ONLY RESET ITSELF, AGAIN RANDOMLY. I TRIED PULLING THE BATTERY CABLE AND WAITING, THEN RE-ATTACHING TO NO AVAIL.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10884519,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/05/2016","dateComplaintFiled":"07/13/2016","vin":"2C4RC1BG3ER","components":"VISIBILITY/WIPER","summary":"TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 70 MPH, THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE FRONT DRIVER SIDE DASHBOARD. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE WINDSHIELD NEEDED TO BE RESEALED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS MADE AWARE OF NHTSA CAMPAIGN NUMBER: 16V044000 (VISIBILITY); HOWEVER, THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS 46,000. ....UPDATED 08/29/16 *BF    THE CONSUMER STATED THE FAILURE WAS DUE TO HEAT PRESSURE BUILD UP, POOR SEALING, AND ALSO AN IMPACT. THE VEHICLE WAS REPAIRED.  *JS","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10883928,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/05/2016","dateComplaintFiled":"07/11/2016","vin":"2C4RC1BG2ER","components":"TIRES","summary":"TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE TPMS WARNING LIGHT RANDOMLY FLASHED AND THEN REMAINED ILLUMINATED. THE CONTACT MENTIONED THAT THE FAILURE PROGRESSED. THE DEALER WAS NOTIFIED OF THE FAILURE BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 46,000.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10882297,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/31/2016","dateComplaintFiled":"07/02/2016","vin":"2C4RC1BG2ER","components":"UNKNOWN OR OTHER","summary":"THE TIRE SYSTEM LIGHT STAYS ON.  THE DEALER STATE TIES ARE NEW.  I INFLATED ALL THE TIRES TO THE RECOMMENDED PRESSER.    CHRYSLER CORPORATION SAID VEHICLE  VIN  NUMBER NOT UNDER THE SAME RECALL # P63","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10882098,"manufacturer":"Chrysler (FCA US, LLC)","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"06/28/2016","dateComplaintFiled":"07/01/2016","vin":"2C4RC1BG9ER","components":"POWER TRAIN","summary":"TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. WHILE THE VEHICLE WAS PARKED, IT INDEPENDENTLY ROLLED BACK AND CRASHED INTO A CARPORT. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED. THE CONTACT SUSTAINED BRUISES TO THE RIBS, ELBOW, AND KNEES, WHICH DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 40,100.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10873913,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/12/2016","dateComplaintFiled":"06/13/2016","vin":"2C4RC1BG1ER","components":"ELECTRICAL SYSTEM","summary":"ELECTRICAL SYSTEM GOES HAY WIRE. THE BATTERY LIGHT CAME ON AND 12 HRS LATER THE CAR DIED. THE BATTERY WAS JUMP STARTED  3 TIMED AND IT RAN FOR A WHILE BUT THE CAR WOULD NOT CHANGE GEARS, ITS AUTOMATIC, SEVERAL WARNING LIGHTS TURNED ON. I FINALLY WOULD NOT MOVE ON THE LAST JUMP START THE GEAR SHIFTER WAS LOCKED AND ALL THE INSTRUMENT PANELS WERE ERRATIC.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10873673,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"06/09/2016","dateComplaintFiled":"06/10/2016","vin":"2C4RC1BG5ER","components":"SEAT BELTS","summary":"MY 4 YEAR OLD CHILD WAS BUCKLED IN HIS BOOSTER SEAT WHEN THE SEATBELT LOCKED AS HE BUCKLED WHICH THEN LET TO HIM BEING TANGLED AROUND THE NECK SINCE IT WAS IN THE LOCKED POSITION THE ONLY WAY TO RELEASE IS TO COMPLETELY RETRACT OR CUT BEING HE WAS BEING STRANGULATED THE ONLY WAY WAS TO CUT THE BELT. ALL VEHICLES NEED TO HAVE AN EMERGENCY RELEASE OR SOME SORT OF RELEASE. IF I DIDN'T HAVE A PAIR OF SCISSORS IT COULD HAVE BEEN A SERIOUSLY BAD SITUATION. NOT EVEN SURE OF THE PURPOSE OF THE LOCKING WHEN FULLY PULLED OUT AS A SAFETY FEATURE.. THE MIDDLE BUCKLE HAS A RELEASE TO FOLD THE SEATS BACK.. WHY AREN'T ALL SEATS BELTS LIKE THAT? I FOUND HUNDREDS OF POST ABOUT CHILDREN GETTING TANGLED IN LOCKED SEAT BELTS.. IT'S DANGEROUS AND NEEDS TO BE ADDRESSED! I WAS PARKED WHEN THIS HAPPENED IN A VERY RURAL AREA 20 MIN FOR LOCAL EMS OR FIRE DEPARTMENTS. IT'S A SCARY SITUATION AND COULD SIMPLY BE RESOLVED BY ADDING AN EMERGENCY RELEASE OF SOME SORT! OF COURSE THE COST OF REPLACING A SEAT BELT IS MILD COMPARED TO A LIFE OF A HUMAN BUT STILL IT COULD BE PREVENTED 100% BY AN EMERGENCY RELEASE.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10862555,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/02/2016","dateComplaintFiled":"05/02/2016","vin":"2C4RC1CG9ER","components":"STEERING","summary":"I THINK THE VISIBILITY OF THE GEAR SELECTOR ON THE DASHBOARD IS VERY POOR.  WHEN I AM SITTING IN THE DRIVER'S SEAT, I CAN NOT SEE WHAT GEAR THE CAR IS IN BECAUSE THE STEERING WHEEL IS IN THE WAY OF THE DASHBOARD.  THE GEAR SHIFT ON THE DASHBOARD HAS NO LABELS TO LET YOU KNOW WHAT GEAR IT IS IN.  I AM ATTACHING A PICTURE OF MY VIEW THAT DOCUMENTS THE PROBLEM.  I HAVE NOT HAD A CRASH BUT HAVE TO BE VERY CAREFUL WHEN I AM BACKING UP THAT I HAVE THE CAR IN THE RIGHT GEAR.  THIS ISSUE WOULD BE IN EFFECT EVERY TIME A GEAR IS SHIFTED.  IT IS A CONSTANTLY OCCURRING ISSUE.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10861004,"manufacturer":"Chrysler (FCA US, LLC)","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"03/29/2016","dateComplaintFiled":"04/22/2016","vin":"2C4RC1BG9ER","components":"UNKNOWN OR OTHER","summary":"OUR VAN WAS PARKED IN OUR DRIVEWAY WITH OUR KIDS INSIDE. WHEN MY WIFE OPENED THE DRIVER'S DOOR IT BEGAN TO ROLL DOWN THE DRIVEWAY, DRAGGING MY WIFE AND WITH OUR TWO SMALL CHILDREN IN THE VAN.  THE VAN WENT ACROSS THE STREET STRIKING A NEIGHBORS AC UNIT.  MY WIFE SUFFERED A BROKEN ARM, SPRAINED ANKLE, AND A GASH ON HER CHIN.  A POLICE REPORT WAS FILED FOR THE INCIDENT.  I BELIEVE THIS TO BE A MECHANICAL FAILURE OF THE VEHICLE.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10860343,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/29/2014","dateComplaintFiled":"04/19/2016","vin":"2C4RC1CG6DR","components":"POWER TRAIN,ENGINE","summary":"TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 45 MPH, THE VEHICLE SHIFTED INTO THIRD GEAR AS INDICATED ON THE INSTRUMENT PANEL. IN ADDITION, THE RPMS INCREASED. THE VEHICLE WAS TAKEN TO A DEALER WHO WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 6,000.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10855517,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/04/2016","dateComplaintFiled":"04/14/2016","vin":"","components":"SERVICE BRAKES, HYDRAULIC,ELECTRICAL SYSTEM,EXTERIOR LIGHTING,VISIBILITY/WIPER","summary":"TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. WHILE THE CONTACT'S WIFE WAS DRIVING 35 MPH, THE HEADLIGHTS AND WINDSHIELD WIPERS STOPPED WORKING AND THE BRAKE PEDAL WAS DIFFICULT TO DEPRESS. THE CONTACT'S WIFE PULLED OVER AND PARKED THE VEHICLE. THE VEHICLE WAS DIAGNOSED AND REPAIRED BY THE DEALER, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10849770,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/20/2015","dateComplaintFiled":"03/15/2016","vin":"2C4RC!HG9ER","components":"SERVICE BRAKES","summary":"ALMOST IN ACCIDENT AFTER CAR WOULD NOT STOP PROPERLY.  FOUND OUT THAT ALL 4 BRAKE ROTORS NEEDED TO BE REPLACED AT UNDER 12,000 MILES.  3 INDEPENDENT AUTO MECHANICS DIAGNOSED AND DETERMINED THAT THE LEVEL OF DAMAGE HAD TO BE FROM FACTORY AND NOT FROM NORMAL WEAR AND TEAR.  CHRYSLER ACKNOWLEDGED DAMAGE BUT DENIED FIXING UNDER WARRANTY AND REPAIRS HAD TO BE MADE AT OWNER EXPENSE.  CHRYSLER WILL NOT REIMBURSE, AND IS DENYING PROBLEM EXISTED AND MY EXIST WITH OTHERS.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10846304,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/13/2016","dateComplaintFiled":"03/13/2016","vin":"2C4RC1BG7ER","components":"ENGINE","summary":"I WAS AT A CRAWL LETTING PEDESTRIANS CROSS THE ROAD AT CHURCH AND THE ENGINE COMPLETELY SHUT OFF. HAD TO PUT IT IN PARK AND RESTART IT. RAN FINE. ABOUT 5 MILES LATER, CAME TO A STOP LIGHT AND SAME THING HAPPENED AGAIN. I HAVE READ MANY ISSUES WITH THIS HAPPENING HIGHER RATES OF SPEED AND I'M WORRIED BECAUSE MY WIFE AND 1 YEAR OLD DRIVE THIS VEHICLE 75 MILES 5 DAYS A WEEK.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10845678,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/30/2014","dateComplaintFiled":"03/09/2016","vin":"2C4RC1HG6ER","components":"ELECTRICAL SYSTEM","summary":"TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10840209,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/07/2016","dateComplaintFiled":"03/07/2016","vin":"2C4RC1BG7ER","components":"ELECTRICAL SYSTEM","summary":"TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.   UPDATED 05/06/16*LJ  THE CONSUMER STATED THE REAR WINDOW SWITCH WAS REPLACED. UPDATED 05/09/16.*JB","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10840314,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/29/2016","dateComplaintFiled":"03/07/2016","vin":"2C4RC1CG8ER","components":"LANE DEPARTURE","summary":"TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE'S BLIND SIDE SENSOR LOCATED ON  BOTH THE PASSENGER AND DRIVER SIDE MIRRORS FAILED TO PROPERLY NOTIFY THE DRIVER. ALSO, THE INSTRUMENT PANEL FAILED TO CHIME AND THE LIGHT SENSOR SYSTEM FAILED TO ALERT THE DRIVER WHEN SOMETHING WAS IN THE VEHICLE'S BLIND SIGHT. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHO STATED THAT BECAUSE THE BODY REPAIR SHOP PREVIOUSLY REPAIRED THE VEHICLE, THEY SHOULD PROVIDE THIS REPAIR AS WELL. THE VEHICLE WAS NOT REPAIRED. THE INSURANCE COMPANY STATED THAT ONLY ORIGINAL EQUIPMENT COULD BE USED FOR REPAIRS ON THE VEHICLE. THE DEALER WAS INFORMED THAT THE PARTS FOR THE REPAIR WERE ORIGINAL PARTS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 29,929.  UPDATED 05/04/16*LJ  *TR","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10839215,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2014","dateComplaintFiled":"03/01/2016","vin":"2C4RC1BG6ER","components":"SEATS","summary":"TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE DRIVER SIDE HEAD REST WAS DEFECTIVE. THE HEAD REST DID NOT LOWER TO THE POSITION TO PROTECT THE DRIVER'S HEAD IN THE EVENT OF A CRASH. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THEY COULD NOT ADJUST THE HEAD REST. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10839235,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/10/2014","dateComplaintFiled":"03/01/2016","vin":"2C4RC1HG8ER","components":"STEERING,WHEELS,UNKNOWN OR OTHER","summary":"THE VEHICLE VIBRATES EXCESSIVELY WHEN DRIVEN.  THE SEATS ALL MOVE VIOLENTLY. CAR DEALERS HAVE BALANCED THE TIRES TO NO AVAIL.  THE TIRES WEAR OUT UNEVENLY, CUPPING BECAUSE OF THIS ISSUE.  WE JUST HAD NEW TIRES INSTALLED TO CORRECT THE PROBLEM, ACCORDING TO THE DEALER THAT WAS THE FIX BUT THE CAR IS STILL VIBRATING.  THE DEALER LOOKED AT THE CAR AGAIN AND SUGGESTED WE ROTATE TIRES THAT WERE JUST INSTALLED 60 DAYS AGO.  THE TIRES ARE AGAIN WEARING UNEVENLY.  WE NEED ASSISTANCE IN HAVING THIS PROBLEM RESOLVED ONCE AND FOR ALL.  THE CAR HAS 1 YEAR OR 12,000 MILES LEFT ON ITS WARRANTY. I'VE LOST HOPE THAT THE DEALER WILL BE ABLE TO RESOLVE THE ISSUE.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10837502,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/12/2016","dateComplaintFiled":"02/22/2016","vin":"2C4RC1BG2ER","components":"AIR BAGS","summary":"TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 25 MPH, THE AIR BAG LIGHT ILLUMINATED OFF AND ON. THE FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 55,000.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10837115,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/06/2016","dateComplaintFiled":"02/19/2016","vin":"2C4RC1BG6ER","components":"SEAT BELTS","summary":"TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THE SEAT BELT WAS JAMMED IN THE LATCH. THE SEAT BELT WAS ABLE TO BE UNLATCHED FROM THE VEHICLE; HOWEVER, UPON INSPECTION, THERE WAS A TEAR IN THE SEAT BELT. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SEAT BELT WAS TORN AND THE SEAT BELT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 13,368.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10824331,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/04/2016","dateComplaintFiled":"02/04/2016","vin":"2C4RC1CG9ER","components":"ELECTRICAL SYSTEM","summary":"TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE FUNCTION BUTTON ON THE STEERING WHEEL FAILED TO WORK RANDOMLY ALONG WITH THE RADIO. THE RADIO SHORTED OUT SEVERAL TIMES WITH A MESSAGE ON THE DISPLAY INDICATING THAT THE SCREEN WAS HOT AND THAT THE NAVIGATION FEATURE WAS NOT AVAILABLE. THE CONTACT HAD NOT PRESSED ANY FUNCTION BUTTON FOR THE NAVIGATION FEATURE SO IT WAS UNCLEAR AS TO WHAT WAS CAUSING AN INCREASE IN THE TEMPERATURE OF THE RADIO AS WELL AS THE SHORT. THE VEHICLE WAS TAKEN TO THE FIRST DEALER WHO WAS NOT ABLE TO REPLICATE AND DIAGNOSE THE FAILURE. THE VEHICLE WAS TAKEN TO A SECOND DEALER WHO DISCONNECTED THE RADIO AND DIAGNOSED THAT THE RADIO NEEDED TO BE REPLACED. THE SECOND DEALER DID NOT INDICATE WHAT WAS CAUSING THE TEMPERATURE INCREASE. THE CONTACT WAS WAITING ON THE PART TO RECEIVE THE REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS NOT AVAILABLE.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10823926,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/02/2016","dateComplaintFiled":"02/03/2016","vin":"2C4RC1BG0ER","components":"VEHICLE SPEED CONTROL","summary":"DRIVING THROUGH SUBDIVISION (SLOWER SPEEDS) AFTER PICKING 3 BOYS UP FROM SCHOOL, THE VAN ACCELERATED ON IT'S OWN AND HAD TO HIT THE BRAKES.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10721945,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/05/2015","dateComplaintFiled":"02/02/2016","vin":"2C4RC1BG2ER","components":"ELECTRICAL SYSTEM","summary":"2014 CHRYSLER TOWN & COUNTRY.  CONSUMER WRITES IN REGARDS TO REAR QUARTER VENT WINDOW SWITCH RECALL ISSUES.  *SMD  THE DEALER INFORMED THE CONSUMER, THE PART NEEDED TO BE REPLACED. *JB","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10823787,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/30/2016","dateComplaintFiled":"02/02/2016","vin":"2C4RC1CG8ER","components":"SERVICE BRAKES","summary":"I WAS PULLING INTO A PARKING SPACE IN A BUSY SHOPPING CENTER.  FORTUNATELY I WAS PARKING IN FRONT OF A GRASSY AREA WHERE THERE WERE NO PARKED CARS OR PEOPLE PRESENT.  AS I SLOWLY PULLED IN WITH MY FOOT ON THE BRAKE, MY CAR ACCELERATED IN AN ABRUPT MANNER UP INTO THE GRASSY AREA.  IT WOULD HAVE KEPT GOING BUT WAS STOPPED BY AN ICY MOUND OF SNOW.  MY FOOT NEVER LEFT THE FOOT PEDAL.  I AM ONLY FIVE FEET TALL AND I HAVE SMALL FEET.  THE GAS PEDAL WAS NO WHERE NEAR MY FOOT.  THE SPEED THE CAR ACCELERATED AT WAS FRIGHTENING.  MY 11-YEAR-OLD SON WAS IN THE CAR WITH ME.   SEVERAL PEOPLE TRIED TO SHOVEL ME OUT OF THIS SPOT TO GET MY CAR OFF THE HILL, BUT THEY WERE UNSUCCESSFUL BECAUSE THE SNOW BANK WAS ALL ICE AND THEY COULD NOT SHOVEL IT.  I HAD TO GET MY CAR TOWED OUT OF THIS SPOT BECAUSE IT WAS STUCK ON THE SNOW BANK WHICH WAS THE VERY THING THAT STOPPED THE CAR FROM GOING FARTHER IN AN UNCONTROLLED WAY.  THE DEALERSHIP CHECKED THE CODES AND NOTHING CAME UP.  MY CAR WAS NOT DOING ANYTHING STRANGE BEFORE THIS EVENT AND IS NOT DOING ANYTHING STRANGE NOW WHICH IS EVEN MORE FRIGHTENING BECAUSE IT FEELS LIKE A TICKING TIME BOMB THAT CAN REPEAT THIS EVENT WITHOUT ANY WARNING WHATSOEVER.  I WILL BE CALLING CHRYSLER AFTER WRITING THIS COMPLAINT.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10823620,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/23/2016","dateComplaintFiled":"02/01/2016","vin":"2C4RC1HG4ER","components":"UNKNOWN OR OTHER","summary":"WHILE DRIVING ON THE EXPRESSWAY THE BOLTS THAT HOLD HOOD LATCH IN PLACE BECAME LOOSE AND THE HOOD LIFTED WHILE IN MOTION. VEHICLE WAS GOING AT A SPEED OF ABOUT 70MPH. THE HOOD HIT THE WINDSHIELD WITH A STRONG FORCE AND INSTANTLY SHATTERED THE FRONT WINDSHIELD.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10822847,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/04/2016","dateComplaintFiled":"01/28/2016","vin":"2C4RC1BG7ER","components":"TIRES","summary":"HAD TO REPLACE TIRES ON 2014 TOWN AND COUNTRY MINIVAN.  FOUND THAT THE ORIGINAL EQUIPMENT TIRES, TWO WERE MANUFACTURED IN 2010 AND TWO WERE MANUFACTURED IN 2012.  ALL SHOWED SIGNS OF DRY ROT ON SIDE WALLS.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"},{"type":"Tire","productYear":"9999","productMake":"KUMHO","productModel":"27540R17","size":null,"manufacturer":"Kumho Tire Co., Inc."}]},{"odiNumber":10822226,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/26/2016","dateComplaintFiled":"01/26/2016","vin":"2C4RC1CG9ER","components":"VISIBILITY/WIPER","summary":"IT APPEARS MY ELECTRIC DEFOGGER REMAINED ON AND BLEW OUT MY REAR WINDOW.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10822363,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/26/2016","dateComplaintFiled":"01/26/2016","vin":"2C4RC1BG9ER","components":"ELECTRICAL SYSTEM,ENGINE","summary":"WHEN DRIVING THE VAN STALLS, LOSING CONTROL AND WHEEL LOCKING UP.  I HAVE TO PUT THE VAN IN PARK TO RESTART.  THIS HAS BEEN HAPPENING SINCE NOV 2015.  THE CURRENT MILEAGE IS 29,000 MILES.  THE VAN HAS BEEN TAKEN TO THE DEALERSHIP FOR DIAGNOSIS AND REPAIR TWICE.  THE FIRST TRIP RESULTED IN NO CODES SINCE THEY HAD BEEN OVERWRITTEN AND THE PROBLEM HADN'T OCCURRED IN A REASONABLE TIME.  THE DEALER PLACED A DEVICE IN THE CAR TO TAKE A SNAPSHOT WHEN IT HAPPENS.  IT HAPPENED AND THE CODES P0016.  THE DEALER REPLACED CAM PHASERS-BANK 1 (REAR HEAD).  THEN THE CAR WAS READY FOR PICKUP AND MY WIFE DIDN'T EVEN MAKE IT OUT OF THE PARKING LOT BEFORE STALLING AGAIN.  ACCORDING TO THE REPAIR STATEMENT DATED ON JAN 18,2016, NOTHING ELSE HAD BEEN ACCOMPLISHED.  THE DEALER HAD BEEN WORKING WITH STAR TECHNICIAN SUPPORT CENTER TO RESOLVE THIS ISSUE.  MY WIFE THEN STALLED AGAIN THIS MORNING ON JAN 26, 2016.  THIS MATTER IS VERY SERIOUS AND SHOULD BE HANDLED BEFORE A LIFE IS LOST DRIVING.  ACCORDING TO OTHER COMPLAINTS, THERE ARE 7 AROUND THE SAME MILEAGE OF THE SAME MAKE AND MODEL YEAR OF THIS VAN.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10822170,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/21/2016","dateComplaintFiled":"01/25/2016","vin":"2C4RC1CG5ER","components":"ENGINE","summary":"I HAD A OIL CHANGE. 6 DAYS LATER I FOUND OIL ON MY GARAGE FLOOR.  ONE DAY BEFORE NO OIL.  TOOK VAN TO DEALER AND WAS TOLD OIL COOLER LEAKING.  HAD TO ADD 2 QUARTS OF OIL TO MAKE IT DEALER. NO WARNING LIGHTS OF LOW OIL.  OIL CAME OUT REAL FAST.  LUCKY TO WATCH FOR PROBLEMS.  ONLY 28,000 MILES.  2014 TOWN & COUNTRY VAN 12/07/13 DELIVERY DATE.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10820994,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/16/2015","dateComplaintFiled":"01/19/2016","vin":"2C4RC1GG3ER","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING,VISIBILITY/WIPER","summary":"HEADLIGHTS & WIPERS STARTED COMING ON AT THE SAME TIME AND I HAD NO CONTROL OVER THEM.  THE WIPERS WOULD SAY ON FOR ABOUT 3-5 MINUTES AND HEADLIGHTS WOULD STAY ON FOR ABOUT 15-20 MINUTES.    NEXT THE RADIO WOULD FREEZE UP.    THEN THE PUSH BUTTON START WOULD NOT ALWAYS WORK THE FIRST TIME, HAD TO REPEAT IT A FEW TIMES TO START.    NEXT ALARMS WOULD GO OFF IN THE CAR, WITH NO SYMBOLS ON THE DASH.    THEN THE POWER 3RD ROW SEAT WOULD MOVE FORWARD AND REVERS WITH MY GRANDSON SITTING IN THE SEAT.    CAR WAS UNSAFE TO DRIVE, TOO MANY ELECTRICAL PROBLEMS GOING ON!","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10818932,"manufacturer":"Chrysler (FCA US, LLC)","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"12/03/2015","dateComplaintFiled":"01/08/2016","vin":"2C4RC1BG3ER","components":"AIR BAGS,VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC)","summary":"I WAS DRIVING UP HILL IN THE CITY OF MUSCATINE AND MY AUTOMOBILE STARTED ROARING AND  ACCELERATING NEAR A STOP SIGN AND I COULD NOT GET THE AUTO TO STOP. I ENDED UP HITTING A CURB AND CRASHED INTO TWO TREES AND WAS KNOCKED UNCONSCIOUS. THE AIRBAGS IN THE FRONT AND THE SIDE DID NOT DEPLOY. BOTH SIDES OF THE CAR WERE IMPACTED AND THE FRONT ALSO. THE CAR WAS STILL ROARING WHEN EMERGENCY PERSONAL ARRIVED TO ASSIST ME. THIS CAUSED ME TO HAVE SEIZURES AND WAS TAKEN TO EMERGENCY ROOM AND ADMITTED TO HOSPITAL. THE UPS DRIVER HEARD THE CAR ROARING AND ME CRASHING  INTO THE TREES.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10817462,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/20/2015","dateComplaintFiled":"01/03/2016","vin":"2C4RC1BGXER","components":"ENGINE","summary":"THE VEHICLE STALLED UNEXPECTEDLY WHILE DRIVING. HAD TO COME TO A COMPLETE STOP AND PUT VEHICLE IN PARK TO RESTART. VERY DANGEROUS CONDITION FOR SOMEONE WITHOUT THE STRENGTH TO OPERATE THE STEERING AND BRAKES WITH NO POWER ASSIST. WILL BE TAKING VEHICLE TO DEALERSHIP TO DOCUMENT PROBLEM. VEHICLE HAS ONLY 28000 MILES ON IT. VEHICLE DID NOT INDICATE ANY SERVICE ENGINE CODES.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10817095,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/30/2015","dateComplaintFiled":"12/30/2015","vin":"2C4RC1CG1ER","components":"ELECTRICAL SYSTEM","summary":"TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE ENGINE STALLED AS THE FRONT WINDSHIELD WIPERS ACTIVATED WITHOUT WARNING. THE VEHICLE DID NOT RESTART. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TOWED TO A DEALER WHERE THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10809794,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/27/2015","dateComplaintFiled":"12/12/2015","vin":"2C4RC18G7ER","components":"STRUCTURE","summary":"DRIVERS SIDE SLIDING DOOR OPENS UNEXPECTEDLY WHEN CAR IS PARKED.  TOOK TO DEALER AND THEY SAID IT WAS IN THE COMPUTER SYSTEM.  A BAD LATCH THAT NEEDED REPLACEMENT. SINCE THIS HAPPENS IS IT NOT CONSIDERED A SAFETY HAZARD.  ONLY HAD THE VEHICLE 4 MONTHS AND HAS BEEN DOING THIS FOR THREE WEEKS.  WHILE SHOPPING, PARKED IN THE GARAGE, JUST WHENEVER THE CAR IS IN PARK.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10808159,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/15/2015","dateComplaintFiled":"12/03/2015","vin":"2C4RC1CG0ER","components":"POWER TRAIN,ELECTRICAL SYSTEM,ENGINE","summary":"MY 2014 CHRYSLER TOWN AND COUNTRY SHUT OFF WHILE I WAS WHICH RESULTED THE STEERING LOCKING UP, AND GIVING ME NO CONTROL.TO STOP OR CONTROL THE CAR;. IT HAS HAPPENED ON 3 DIFFERENT OCCASIONS WITH MY WIFE AND CHILD IN THE CAR AS WELL AS MYSELF DRIVING.THIS IS VERY DANGEROUS AND I AM VERY WORRIED IT IS GOING TO CAUSE MY WIFE AND MY CHILDREN TO BE IN AN ACCIDENT. SOMETHING NEEDS TO BE DONE ABOUT THIS, IT IS A VERY SERIOUS PROBLEM!","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10806677,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/24/2015","dateComplaintFiled":"11/25/2015","vin":"2C4RC1BG1ER","components":"ELECTRICAL SYSTEM,ENGINE","summary":"VEHICLE WILL RANDOMLY SHUT OFF WHILE DRIVING OR IDLING. HAS HAPPEND ABOUT 8 TIMES IN LAST 4 MONTHS. HAVE TO COAST TO ROAD SIDE, PUT CARE IN PARK AND RESTART. ENGINE SHUTS DOWN, ELECTRICAL TURNS OFF FOR A SECOND.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10806411,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/21/2014","dateComplaintFiled":"11/24/2015","vin":"2C4RC1HGXER","components":"STEERING,ENGINE","summary":"MY 2014 CHRYSLER TOWN AND COUNTRY SHUTS OFF WHILE I AM DRIVING AND THE STEERING LOCKS UP. IT HAS HAPPENED ON 3 DIFFERENT OCCASIONS. AFTER IT HAPPENED THE FIRST TIME, I TOOK IT TO THE DEALER AND THEY COULDN'T FIND ANYTHING WRONG WITH THE VEHICLE AND DIDN'T KNOW WHY IT HAPPENED. IT HAS HAPPENED 2 MORE TIME. IT IS CURRENTLY AT THE DEALER BEING CHECKED AGAIN. EVERY TIME IT HAPPENS I AM DRIVING AND THE CAR IS IN MOTION. THIS IS VERY DANGEROUS AND I AM VERY WORRIED IT IS GOING TO CAUSE ME AND MY CHILDREN TO BE IN AN ACCIDENT. SOMETHING NEEDS TO BE DONE ABOUT THIS, IT IS A VERY SERIOUS PROBLEM!","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10806306,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/14/2015","dateComplaintFiled":"11/23/2015","vin":"2C4RC1BG4ER","components":"UNKNOWN OR OTHER","summary":"THE TIRE PRESSURE MONITORING SYSTEM TPMS IS NOT FUNCTIONING CORRECTLY, THE SYSTEM DOES NOT DETECT A LOW PRESSURE OR ZERO PSI EVENT OR WHEEL REMOVAL FOR ALL FOUR TIRES WHILE STATIONARY OR MOVING. THE SYSTEM CONSTANTLY REPORTS ALL TIRE PRESSURES ARE OK AND WITHOUT ANY FAULTS. CHRYSLER HAS A RECALL FOR THIS ISSUE \"NHTSA CAMPAIGN: 14V632000, TPMS LEFT IN TEST MODE\" BUT FOR UNKNOWN REASONS MY VIN DOES NOT QUALIFY EVEN THOUGH VEHICLE IS WITHIN RECALL MFG DATE OF APRIL 2014. I HAVE POSTED A VIDEO DOCUMENTING THE MALFUNCTIONING/DISABLED TPMS SYSTEM AT HTTPS://YOUTU.BE/XD08EOIWNTU","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10806320,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/21/2014","dateComplaintFiled":"11/23/2015","vin":"2C4RC1BG8ER","components":"ELECTRICAL SYSTEM,VISIBILITY","summary":"TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.  UPDATED 04/07/16*LJ  UPDATED 04/27/18*JB    THE CONSUMER STATED THE REAR QUARTER VENT WINDOW WAS REPAIRED ON 03/17/16. *TR","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10788519,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2015","dateComplaintFiled":"11/05/2015","vin":"2C4RC1BG7ER","components":"POWER TRAIN","summary":"TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING VARIOUS SPEEDS, THE BRAKE PEDAL WAS DEPRESSED AND THE ENGINE STALLED WITHOUT WARNING. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED NUMEROUS TIMES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 29,000","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10787198,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/30/2015","dateComplaintFiled":"10/30/2015","vin":"2C4RC1BG1ER","components":"SERVICE BRAKES","summary":"BREAKS GET HARD IN UPHILL POSITION WHEN COLD","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10787207,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/09/2014","dateComplaintFiled":"10/30/2015","vin":"2C4RC1CG8ER","components":"SERVICE BRAKES","summary":"I HAD SEVERAL TIMES AFTER I WAS STOPPED, IF I RELEASED MY FOOT OFF THE BRAKE PEDAL, MOMENTARILY, THEN WHEN I TRIED TO CATCH THE BRAKE AGAIN, IT WAS FROZEN, LOCKED AND I COULDNT BRAKE AGAIN AND THE CAR ROLLED BACK.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10786492,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/27/2015","dateComplaintFiled":"10/27/2015","vin":"2C4RC1BG0ER","components":"TIRES","summary":"TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY EQUIPPED WITH KUMHO TIRES, SIZE: P225/65R/17 (NA). WHILE THE VEHICLE WAS BEING INSPECTED FOR ROUTINE MAINTENANCE, THE TECHNICIAN INFORMED THE CONTACT THAT THE FRONT DRIVER SIDE TIRE EXPERIENCED EXCESSIVE WEAR AND NEEDED TO BE ROTATED. THE TIRE WAS ROTATED. IN ADDITION, THE TIRE LEAKED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE FAILURE MILEAGE WAS 43,579 AND THE TIRE FAILURE MILEAGE WAS 9,000.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"},{"type":"Tire","productYear":"9999","productMake":"KUMHO","productModel":"KUMHO","size":"P195/55R15","manufacturer":"Kumho Tire Co., Inc."}]},{"odiNumber":10785084,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/17/2015","dateComplaintFiled":"10/21/2015","vin":"2C4RC1BG5ER","components":"ENGINE","summary":"I WAS DRIVING THROUGH A WATER PUDDLE ON A TWO LANE CITY STREET WHEN THE BACKWASH OF WATER FROM A TRUCK IN FRONT ENTERED MY ENGINE THROUGH THE AIR INTAKE DUCTING AND CAUSED THE ENGINE TO LOCK UP (HYDROLOCKED) DISABLING MY CAR AND LEAVING IT INOPERABLE.  THIS IMMOBILE SITUATION EXPOSED MY WIFE AND I TO A POSSIBLE COLLISION AS CARS PASSED US.   I HAD TO HAVE THE VEHICLE TOWED FROM THE SITE.   LATER EVALUATION BY A LOCAL MANUFACTURER'S  DEALER REVEALED THAT THE ENGINE WOULD NOT TURN OVER AND NEEDED REPLACED  WITH AN ESTIMATE TO REPAIR OF $9,280.  I BELIEVE THIS INCIDENT WAS CAUSED BY A FAULTY DESIGN WHERE THE ENGINE AIR INTAKE DUCT OPENING IS TOO CLOSE TO GROUND LEVEL.  THE CONSUMERS COMPREHENSIVE INSURANCE COVERAGE COVERED THE DAMAGED  AND ADVISED THE DEALER, TO LOCATE A USED ENGINE.  AFTER THE ENGINE WAS INSTALLED, THE VEHICLE WOULD NOT START. IT WAS DETERMINED THE STARTER ALSO HAD WATER DAMAGED AND REQUIRED REPLACEMENT. UPDATED 11/17/15. *JB","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10782134,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/20/2015","dateComplaintFiled":"10/14/2015","vin":"","components":"ENGINE","summary":"REMOTE START SYSTEM STARTS UP ON IT'S OWN.  VEHICLE WILL RUN FOR HOURS OR DAYS ON IT'S OWN.  VEHICLE WILL START ON IT'S OWN WITH THE DOORS UNLOCKED OR OPEN.  VEHICLE WILL START WITHOUT THE KEY ON MY PERSON OR NEAR THE VEHICLE. CANNOT GET AN EXPLANATION FROM A DEALER, NOR AN ANTICIPATED RESOLUTION.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10779339,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/02/2015","dateComplaintFiled":"10/02/2015","vin":"2C4RC1CG4ER","components":"ELECTRICAL SYSTEM","summary":"NO ACCIDENT YET, HAVE TWO RECALLS FOR THE SAME PROBELM, FIRST ONW JUN 2014 AND SECOND TWO WEEK AGO. NOW I AM TOLD IT WILL BE MAR 2016 BEFORE IT CAN BE CHECKED AGAIN OR REPAIRED.  I TOOK THIS VEH TO THE DEALER 11 MONTHS AGO.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10767479,"manufacturer":"Chrysler (FCA US, LLC)","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/27/2015","dateComplaintFiled":"09/22/2015","vin":"2C4RC1HG3ER","components":"POWER TRAIN,ELECTRICAL SYSTEM,AIR BAGS","summary":"TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. WHILE THE VEHICLE WAS PARKED, THE KEY WAS REMOVED AND THE VEHICLE WAS STILL IN THE DRIVE POSITION. WHEN THE CONTACT RETURNED, THE VEHICLE WAS NOT ABLE TO BE STARTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED. WHILE PARKED, THE VEHICLE DRIFTED OFF AND CRASHED INTO TWO VEHICLES. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 5,025.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10763640,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2014","dateComplaintFiled":"09/21/2015","vin":"","components":"ELECTRICAL SYSTEM","summary":"2014 CHRYSLER TOWN & COUNTRY.  CONSUMER WRITES IN REGARDS TO REAR VENT WINDOW SWITCH RECALL REPLACEMENT PART ISSUES.  *SMD","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10762927,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2014","dateComplaintFiled":"09/10/2015","vin":"2C4RC1CG5ER","components":"ELECTRICAL SYSTEM","summary":"TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10762733,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/04/2015","dateComplaintFiled":"09/09/2015","vin":"2C4RC1BG8ER","components":"ELECTRICAL SYSTEM,VISIBILITY/WIPER","summary":"I WAS DRIVING ON HIGHWAY AND IT WAS RAINING. MY WINDSHIELD WIPERS WERE ON BUT THEN STARTED ACTING FUNNY. THEY WERE GOING OFF THE SIDE OF MY CAR, GOING VERY SLOW, ONLY GOING 1/2 WAY. THEY WERE GOING SO HARD THAT I COULD FEEL IT IN MY BRAKES. MY WINDSHIELD BROKE AND THEY STOPPED WORKING. IT WAS RAINING SO HARD I COULDN'T SEE ANYTHING AND HAD TO MAKE AN EMERGENCY STOP ON THE SIDE OF THE HIGHWAY. I HAD THE CAR TOWED TO THE DEALERSHIP AND THEY TOLD ME THE FUSE BLEW AND THAT THE LINKAGE WRAPPED AROUND SOMETHING AND BLEW THE MOTOR AND CRACKED MY WINDSHIELD. I CALLED THE MANUFACTURER BUT THEY SAID THAT IT WAS OUT OF MY WARRANTY PERIOD. THIS IS A 2014 THAT I JUST PURCHASED BRAND NEW LAST YEAR. I WORK AN HOUR AWAY SO MY CAR DOES HAVE 42K MILES BUT IT SHOULDN'T DO THIS. I HAVE A VIDEO OF WHAT MY WINDOW WIPERS WERE DOING WHEN THEY WERE ACTING FUNNY. THIS VIDEO SHOWS CLEARLY THERE WAS NO CRACK IN MY WINDSHIELD AT THAT TIME.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10760221,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/29/2015","dateComplaintFiled":"08/30/2015","vin":"2C4RC1BG8ER","components":"ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)","summary":"CAR CUT OFF AND WOULD NOT START. TOOK THE CAR TO A CHRYSLER DEALERSHIP AND THEY SAID IT WAS THE BATTERY. THEY CHARGE THE BATTERY AND THE CAR STILL WOULD NOT START. THEN THEY SAID IT WAS THE TIPM, THEY HAD TO ORDER THE PART  AND 39 OTHER WAS WAITING ON THE PART ALSO. IT IS GOING TO BE $1,100.00 TO FIX THE PROBLEM.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10759988,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/07/2014","dateComplaintFiled":"08/28/2015","vin":"2C4RC1BG2ER","components":"ELECTRICAL SYSTEM","summary":"TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10759689,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/12/2014","dateComplaintFiled":"08/27/2015","vin":"2C4RC1BG1ER","components":"ELECTRICAL SYSTEM","summary":"TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PARTS NEEDED FOR THE RECALL REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10759604,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/09/2015","dateComplaintFiled":"08/26/2015","vin":"2C4RC1BG4ER","components":"SERVICE BRAKES","summary":"I STARTED FEELING A WEIRDNESS IN MY BRAKES WHEN I WENT TO STOP NORMALLY AT STOP SIGNS, WHEN COMING UP TO CARS & STOP LIGHTS, AND JUST BASIC BRAKING WHILE TURNING INTO PARKING LOTS, DRIVEWAYS, ETC.    NO SLAMMING OF BRAKES JUST NORMAL BRAKING.  THE BRAKES SEEM TO START BRAKING THEN THEY HAVE A SLIP SLIP FEELIN, LIKE IT IS GIVING OUT AND THEN CATCHING AGAIN. THEY FOUND ITS NOT THE ABS KICKING IN ALSO.   I THOUGHT AT ONE POINT I WASN'T PRESSING DOWN ENOUGH SO I TRIED PRESSING HARDER TO MAKE SURE IT WAS PRESSED DOWN ENOUGH AND IT STILL CONTINUES TO DO THIS.   I HAD OTHER PEOPLE DRIVE MY CAR AND THEY ALSO FELT THIS SLIP SLIP OF THE BRAKES WHEN STOPPING.   IT USED TO BE ONCE IN A WHILE BUT NOW IT IS CONSTANT.  I HAVE HAD IT INTO THE SHOP FOR THIS ISSUE AT 2 DIFFERENT SHOPS 2 TIMES EACH PLACE TOTAL OF 4 TIMES NOW.  NOTHING IS DONE. THEY SAY THEY ARE FINE. BUT IT HAS GOTTEN WORSE AND I AM AFRAID THAT THEY WILL JUST NOT STOP US AND NOT BRAKE THE CAR WHEN WE STOP AND WE WILL END UP IN A MAJOR ACCIDENT.   MY CAR IS AT 20000 MILES NOW AND I FEEL LIKE THEY ARE STILL TRYING TO KEEP HAVING ME GO BACK AND THEY STILL SAY BRAKE ARE OK BECAUSE BRAKE LIGHT HAS NOT GONE ON.    I CANT STAND IT AND I AM NOW AFRAID WHEN I DRIVE IT.    WHAT IS THERE TO DO?  CHRYSLER IS NOT DOING ANYTHING EXCEPT GIVING ME THE RUN AROUND FROM DEALERSHIP TO DEALERSHIP.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10759329,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/04/2015","dateComplaintFiled":"08/25/2015","vin":"2C4RC1GG5ER","components":"ELECTRICAL SYSTEM,SEATS","summary":"MY TOWN AND COUNTRY HAS THE POWER FOLDING THIRD ROW SEATS. MY KIDS AND I WERE SITTING IN THOSE SEATS ON JULY 4TH FOR THE FIREWORKS SHOW. I WAS SHIFTING IN THE SEAT WHEN MY KNEE ACCIDENTALLY PRESSED THE SEAT FOLD BUTTON WHICH STARTED COLLAPSING THE THIRD ROW SEATS ON MY 2 KIDS AND I. IF MY KIDS HAD NOT JUMPED UP IN TIME, THE SEATS WOULD NOT HAVE STOPPED BEFORE CAUSING SERIOUS INJURY. I STAYED IN THE SEAT TO SEE IF I COULD STOP IT SOMEHOW, BUT THE BUTTONS DIDN'T STOP THE PROCESS. I FINALLY WAS ABLE TO FORCE THE SEAT TO STOP WITH MY BACK, BUT I HAD TO USE A LOT MORE FORCE THAN MY KIDS COULD EVER HAVE DONE. THE SEATS HAVE ENOUGH FORCE TO SERIOUSLY INJURE A CHILD.     THIS IS CLEARLY A HUGE SAFETY ISSUE, AS THE BUTTONS ARE IN A LOCATION THAT CAN BE ACCIDENTALLY PRESSED EASILY. ALSO, IF KIDS ARE IN THE BACK OF THE VAN AND ARE PLAYING AROUND, THEY COULD EASILY REACH AND PLAY WITH THE BUTTONS WHILE SITTING IN THE BACK. A SIMPLE BUTTON COVER OR CHILD LOCKOUT SWITCH WOULD SOLVE THE PROBLEM. THE VAN IS ADVERTISED WITH THE PURPOSE OF USING THE REAR SEATS AS A TAIL-GATE ALTERNATIVE, BUT THIS SAFETY ISSUE MAKES THAT A DANGEROUS SOLUTION.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10758867,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/21/2015","dateComplaintFiled":"08/24/2015","vin":"2T4RC1BG6ER","components":"ELECTRICAL SYSTEM","summary":"TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10750011,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/07/2014","dateComplaintFiled":"08/20/2015","vin":"","components":"ELECTRICAL SYSTEM","summary":"TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY.  THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10750072,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/20/2014","dateComplaintFiled":"08/20/2015","vin":"2C4RC1BG4ER","components":"ELECTRICAL SYSTEM","summary":"TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10750074,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/07/2014","dateComplaintFiled":"08/20/2015","vin":"2C4RC1BG1DR","components":"ELECTRICAL SYSTEM","summary":"TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.  MA 10/15/2015    *CN","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10750107,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/07/2014","dateComplaintFiled":"08/20/2015","vin":"2C4RC1BG8ER","components":"ELECTRICAL SYSTEM","summary":"TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10749909,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/12/2014","dateComplaintFiled":"08/19/2015","vin":"","components":"ELECTRICAL SYSTEM","summary":"TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY.  THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS NOT AVAILABLE.  THE CONTACT STATED THAT THE DEALER WAS CONTACTED NUMEROUS TIMES.  THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PROVIDE THE PART NEEDED FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10749084,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/16/2015","dateComplaintFiled":"08/17/2015","vin":"2C4RC1BG1ER","components":"WHEELS,ENGINE","summary":"TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 15 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. IN ADDITION, THE CONTACT MENTIONED THAT THE CHECK TIRE PRESSURE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 29,000.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10748848,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/07/2015","dateComplaintFiled":"08/15/2015","vin":"2C4RC1CG0ER","components":"SERVICE BRAKES","summary":"ON AUGUST 7TH, 2015 I WAS DRIVING OUR 2014 CHRYSLER TOWN AND COUNTRY ON A HIGHWAY IN SPRINGFIELD, MO FROM TEXAS, WITH MY THREE CHILDREN WITH ME, GOING ABOUT 65 MPH, WHEN A CAR CUT IN FRONT OF ME. WHEN I PRESSED ON THE BRAKES, THEY WENT ALL THE WAY TO THE FLOOR. PRESSING ON THE BRAKES DID NOT SLOW THE VAN DOWN IN ANY WAY. I COULDN'T SWERVE TO THE LEFT BEING THERE WAS AN 18 WHEELER SO I WAS FORCED OVER TO THE EMERGENCY LANE & GRASS.   TOWED TO A LOCAL DEALER. WE EXPLAINED TO DEALER THAT CHRYSLER HAS BEEN THE ONLY PEOPLE TO SERVICE OUR BRAKES, INCLUDING BRAKE FLUID. MY HUSBAND NEVER OPENED THE BRAKE RESERVOIR AT ANYTIME BEING WE HAD ALWAYS HAD IT SERVICED AT CHRYSLER. HE DID HOWEVER CHANGE THE ENGINE OIL ONE WEEK PRIOR TO OUR OUT OF STATE TRIP. DURING THESE FEW DAYS WE WERE GOING BETWEEN THE CHRYSLER CUSTOMER CARE AND THE DEALER. AFTER WE TOLD THE DEALER OF OUR SELF- OIL CHANGE OF ONLY ENGINE OIL, SUDDENLY ABOUT 3 HOURS LATER, THE CHRYSLER CUSTOMER SERVICE REP INFORMED US THAT THE DEALER HAD TOLD THEM, THAT SOMEHOW THE BRAKE OIL BECAME CONTAMINATED AND IT HAD TO HAVE HAPPENED IN THE LAST 7 DAYS.   CHRYSLER REFUSED TO COVER COSTS UNDER WARRANTY, THEY FOUND THEIR WAY OUT OF PAYING FOR THEIR BRAKE FAILURE.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10748333,"manufacturer":"Chrysler (FCA US, LLC)","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"07/29/2015","dateComplaintFiled":"08/13/2015","vin":"2C4RC1CG6ER","components":"ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,UNKNOWN OR OTHER","summary":"THE VEHICLE WAS PARKED IN THE GARAGE WHEN THE DRIVER ENTERED THE VEHICLE.  THE DRIVER PRESSED THE IGNITION BUTTON TO TURN THE VEHICLE, KEEPING HER FOOT ON THE BRAKE.  AS THE VEHICLE STARTED, THE WIPERS CAME ON AT HIGH SPEED WITHOUT HAVING BEEN TURNED ON AT THE TIME OR PREVIOUSLY.  AT THE SAME TIME, THE ENGINE REVVED AND BEGAN TO ACCELERATE IN REVERSE DESPITE BEING IN PARK WITH THE DRIVER'S FOOT ON THE BRAKE.  THE DRIVER'S DOOR WAS OPEN AND CRASHED AGAINST THE SIDE OF THE GARAGE DOOR, EJECTING THE DRIVER WHO HAD NOT EVEN HAD TIME TO PUT HER ON SEAT BELT.  THE VAN CONTINUED TO REVERSE DOWN THE DRIVEWAY WHERE IT COMPLETED (ALMOST) A 180 DEGREE TURN.  THE VAN FINALLY CAME TO A STOP ROLLING UP AGAINST A SIDEWALK CURB WITH A COUPLE MORE ENGINE REVS.  A PERSON OTHER THAN THE DRIVER WAS THE FIRST TO THE VEHICLE AFTER IT CAME TO A STOP.  HE NOTED THAT THE VEHICLE WAS IN PARK.  HE SHUT THE VEHICLE OFF BY PRESSING THE IGNITION BUTTON.  THE OWNER OF THE VAN AND DRIVER ARE VERY CONCERNED ABOUT THE VEHICLE'S AND THEIR SAFETY AFTER HAVING EXPERIENCED THIS INCIDENT.  *TT","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10744141,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/12/2015","dateComplaintFiled":"07/28/2015","vin":"2C4RC1BG1ER","components":"UNKNOWN OR OTHER","summary":"SOMETIMES WHEN YOU OPEN THE SIDE DOOR ON THE DRIVERS SIDE IT OPENS AND THEN STARTS TO SHUT AGAIN BEFORE YOU HAVE A CHANCE TO GET IN OR OUT.  IF YOU ARE IN THE PROCESS OF GETTING IN OR OUT THE DOOR WILL HIT YOU.  THIS DOESN'T ALWAYS HAPPEN BUT WHEN IT DOES IT IS FRUSTRATING.  I AM AFRAID SOMEONE WILL GET HURT.  WHEN THIS HAPPENS I HIT THE BUTTON BY THE MIRROR AND IT SEEMS TO FIX THE PROBLEM.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10743951,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/02/2014","dateComplaintFiled":"07/27/2015","vin":"2C4RC1CG5ER","components":"POWER TRAIN","summary":"WHILE DRIVING ON THE HIGHWAY SUDDENLY THE CAR SHIFTED DOWN ON ITS OWN WITH A BIG 'THUD\" AND WOULD NOT COME OUT OF THE GEAR AND STAYED IN THE 2ND GEAR TILL WE GOT TO A CHRYSLER DEALER AND HAD TO LEAVE THE CAR FOR ABOUT 3 DAYS WHILE THEY CHECKED THINGS OVER AND FINALLY TOLD US THAT THE MODULE WHICH CONTROLS THE TRANSMISSION IS BAD AND WAS CHANGED. WELL IT HAPPENED AGAIN AND THEN BACK TO DEALER AND FINALLY THEY TOLD US THE MODULE ACTUALLY WAS OK, THERE WAS A WIRE WHICH WAS NOT SOLDERED CORRECTLY AND THEY SOLDERED IT.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10735754,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/22/2015","dateComplaintFiled":"07/22/2015","vin":"2C4RC1BG0ER","components":"ELECTRICAL SYSTEM","summary":"TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10733745,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/11/2015","dateComplaintFiled":"07/13/2015","vin":"2C4RC1BGXER","components":"ELECTRICAL SYSTEM","summary":"HUGE SAFETY ISSUE.  I HAD A HORRIBLE EXPERIENCE THIS PAST SATURDAY.  HAD MY ARMS FULL; GRANDCHILD, 2 DIAPER BAGS, PURSE, KEYS.   VAN WAS LOCKED. STARTED VAN WITH AUTO STARTER.   OPENED BOTH BACK DOORS  OF T AND C WITH KEY FAUB.  SET BAGS IN BACK.  PUT KEY ON FRONT SEAT.  PUT BABY IN CAR SEAT.  CLOSED DOOR WITH BUTTON ON VAN.  WENT TO GET IN CAR AND CAR WAS STILL LOCKED.  THANK GOD I STARTED THE CAR.  IT WAS 89 DEGREES OUT.  SON HAD TO DRIVE TO MY HOUSE AND GET SPARE KEY.  CAR SHUT OFF, (RUNS FOR 15 MINUTES WHEN STARTED WITH THE CAR STARTER), BEFORE MY SON GOT BACK, BABY WAS INSIDE.  THANK GOD MY SON CAME 30 SECONDS LATER.  THIS IS A FEATURE THAT NEEDS TO BE CHANGED.  I STILL CAN'T SHAKE THE FEELING THAT I ALMOST CAUSED IRREVERSIBLE HARM TO MY GRANDSON.  FRONT DOORS SHOULD UNLOCK WHEN YOU OPEN THE BACK DOORS.  I TAKE OWNERSHIP FOR MY MISTAKE.  PLEASE MAKE CHRYSLER TAKE OWNERSHIP FOR YOUR DESIGN FLAW.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10732231,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/06/2014","dateComplaintFiled":"07/06/2015","vin":"","components":"ELECTRICAL SYSTEM","summary":"TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL) HOWEVER, THE PART TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10731462,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/02/2014","dateComplaintFiled":"07/01/2015","vin":"2C4RC1BG9ER","components":"ELECTRICAL SYSTEM","summary":"TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) WAS RECEIVED IN JUNE OF 2014. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY DISCONNECTED THE VENT WINDOW SWITCH AS A TEMPORARY REMEDY BECAUSE THE PARTS NEEDED TO REPAIR THE FAILURE WERE NOT AVAILABLE. AFTER CONTACTING BOTH THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10726949,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/17/2014","dateComplaintFiled":"06/23/2015","vin":"2C4RC1BG5ER","components":"ELECTRICAL SYSTEM","summary":"TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.   UPDATED 09/03/15*LJ    UPDATED 10/26/2017*CN","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10726212,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/19/2015","dateComplaintFiled":"06/19/2015","vin":"2C4RC1BGXER","components":"ELECTRICAL SYSTEM","summary":"TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. MA 08/05/2015  THE VEHICLE WAS REPAIRED ON JULY 15, 2015. UPDATED 08/11/15*JB","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10726084,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/15/2014","dateComplaintFiled":"06/18/2015","vin":"2C4RC1BG2ER","components":"POWER TRAIN,ENGINE","summary":"TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING AT APPROXIMATELY 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT MENTIONED THAT A TRACTOR TRAILER MISSED THE VEHICLE BY APPROXIMATELY 12 INCHES. THE VEHICLE WAS RESTARTED AND THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE PISTONS BLEW OUT THE TRANSMISSION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE  THE FAILURE MILEAGE WAS APPROXIMATELY 42,000.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10725051,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/08/2015","dateComplaintFiled":"06/12/2015","vin":"2C4RC1BG8ER","components":"POWER TRAIN","summary":"WHILE BACKING VEHICLE OUT OF DRIVEWAY, I STOP AND CHANGE GEARS FROM REVERSE TO DRIVE AND HEAR A CLUNKING SOUND. OUR ROADWAY AND DRIVEWAY IS NOT ON AN INCLINE AND I DID COMPLETELY STOP. THIS INCIDENT HAS HAPPENED A TOTAL 3 TIMES IN THE PAST 3 MONTHS. TOOK THE VAN TO THE DEALERSHIP WHERE WE BOUGHT IT AND WAS ADVISED THAT THIS WAS NORMAL FOR THIS BRAND VEHICLE. I CAN ALSO FEEL THE GEARS SHIFT WHILE DRIVING BUT SLOWING DOWN. THE VAN IS 1 YEAR OLD AND I ALREADY DON'T FEEL COMFORTABLE ABOUT IT. THANK YOU.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10724185,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2015","dateComplaintFiled":"06/09/2015","vin":"2C4RC1BG1ER","components":"AIR BAGS","summary":"WHEN I PURCHASED THE MINIVAN IN MARCH 2015, THE AIRBAG LIGHT APPEARED WITHIN HOURS OF PURCHASE AND DRIVING OFF THE LOT. THE DEALERSHIP HAD ME BRING THE MINIVAN BACK AND THEY INSPECTED IT. THE ONLY EXPLANATION GIVEN WAS THAT IT NEEDED TO BE RESET. NOW IN JUNE' 4 MONTHS LATER AND STILL WITHIN WARRANTY, THE LIGHT CAME ON AGAIN.     I ALSO NOTICED THAT THE ECON GAS SAVER, WHEN USED SHIFTS THE VAN AUTOMATICALLY, HOWEVER, NOW IT SEEMS THAT EVEN IF I DON'T USE THE ECON GAS SAVER IT SHIFTS AUTOMATICALLY.  I WAS ON THE FREEWAY AND IT DOWNSHIFTED AUTOMATICALLY. I PURCHASED THE USED MINIVAN WITH 34,000 MILES. I NOW HAVE 44,000 MILES.    IT'S WITHIN THE 60 MONTH PERIOD AND 75,000 MILEAGE WARRANTY I PURCHASED FOR AN EXTRA 3000, BUT WHEN I WENT TO CHRYSLER THEY SENT BACK TO THE DEALERSHIP WHERE I PURCHASED THE VAN AND WHEN I WENT TO THE DEALERSHIP, I WAS ADVISED TO TAKE BACK TO CHRYSLER BECAUSE IT SOUNDS LIKE I HAVE SAFETY RECALL ISSUES AND THOSE ARE COVERED BY CHRYSLER.. SO BUMMED THAT THE FAMILY VAN IS A NICELY PACKAGED LEMON.........","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10723111,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/03/2015","dateComplaintFiled":"06/03/2015","vin":"2C4RC1BG1ER","components":"AIR BAGS","summary":"AIR BAG LIGHT WON'T TURN OFF ON DASHBOARD.  DEALERSHIP IS UNABLE TO DETERMINE THE PROBLEM. THE LIGHT WAS DEACTIVATED ONE DAY, WHEREAS IT WAS TURNED OFF, BUT THE NEXT DAY AFTER GOING OVER A BUMP IN THE ROAD THE LIGHT CAME ON AND IT HAS BEEN ON CONSTANTLY SINCE. I AM CONCERNED THAT THIS PROBLEM WILL LEAD TO MORE SERIOUS ISSUES RESULTING IN BODILY HARM.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10721234,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2015","dateComplaintFiled":"05/24/2015","vin":"2C4RC1BG2ER","components":"ELECTRICAL SYSTEM","summary":"RECALL NOTIFICATION CODE P25 ( FROM CHRYSLER) POWER VENT SWITCH CAN OVERHEAT AND CAUSE FIRE.  WENT TO NORTH POINT CHRYSLER, WINSTON SALEM, NC. WITH RECALL NOTICE, ONLY TO BE TOLD THEY HAVE A LONG LIST OF OWNERS TO REPLACE THE SWITCHES BUT NO PARTS. THE RECEIVE A FEW EACH MONTH. MY CONCERN WOULD BE THAT IT OVERHEATS AND BURNS BEFORE THEY GET THE SWITCH IN TO REPLACE. WOULD I BE CORRECT THAT AT THAT POINT IF IT HAPPENS CHRYSLER WILL BE RESPONSIBLE FOR THE FIRE DAMAGE? KNOWING OF THIS PROBLEM SHOULD CHRYSLER PROVIDE LOANER VEHICLE TILL THE SWITCH IS MADE AVAILABLE ?","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10717078,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/15/2015","dateComplaintFiled":"05/18/2015","vin":"","components":"ENGINE","summary":"THE VEHICLE'S ENGINE LIGHT CAME ON WHILE DRIVING.  IT BEGAN TO LOOSE POWER, SHAKE, AND SPUTTER.  IT FELT LIKE IT WAS GOING TO CUT OFF AT THE SPEED OF 43MPH.  I TOOK IT TO THE DEALER ON 5/16/15, THEY INDICATED THAT THERE WAS A CODE THAT INDICATED THAT THERE WAS A MISFIRE AND THAT THEY HAD CLEARED IT.  I DROVE THE CAR HOME AND THE ENGINE LIGHT CAME BACK ON AND THE PROBLEMS RESUMED.  I RETURNED TO THE DEALERSHIP WHERE THEY INDICATED THAT THEY ASKED IF I WAS AWARE THAT THEY NEEDED TO \"TAKE THE ENGINE A PART\"?  I STATED THAT THEY NEEDED TO DO WHAT WAS NECESSARY TO FIX MY VEHICLE.  THE SERVICE REPRESENTATIVE ALSO INDICATED THAT MY VEHICLE WAS OUT OF WARRANTY BUT BECAUSE I PURCHASED AN EXTENDED WARRANTY I SHOULD BE COVERED.  I AM UNCLEAR AS TO WHY I WOULD HAVE ENGINE PROBLEMS IN A VEHICLE AT 57K MILES, THIS SHOULD ALSO BE A POWER TRAIN ISSUE WHICH WOULD MEAN THAT MY VEHICLE SHOULD BE COVERED FOR 100K MILES.  CURRENTLY I AM STILL WAITING ON THE DEALERSHIP TO CONTACT ME REGARDING THE STATUS OF MY VEHICLE HOWEVER I AM DISAPPOINTED THAT I AM HAVING THESE PROBLEMS AND HAVE BEEN WITHOUT TRANSPORTATION FOR THREE DAYS.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10716931,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/06/2015","dateComplaintFiled":"05/17/2015","vin":"2C4RC1CG4ER","components":"SEATS","summary":"WE PURCHASED OUR NEW 2014 CHRYSLER TOWN AND COUNTRY MINI VAN FROM OUR LOCAL CHRYSLER DEALER WITH TWO DEFECTIVE OUTBOARD REAR SEAT HEADRESTS. THE OUTBOARD ATTACHMENT OF THE STEEL HORSESHOE SHAPED ATTACHING ROD TO THE SEAT FRAME IS BROKEN.  RETURNED VEHICLE TO DEALER AFTER WE DISCOVERED THIS CONDITION FOR INSPECTION AND REPAIRS ON MAY 4, 2015. WE HAD TO LEAVE THE VEHICLE WITH THE DEALERSHIP DUE TO A SERVICE DEPARTMENT BACKLOG. THE DEALER INSPECTED THE SEAT ON MAY 6, 2015 AND CONTACTED US TO TELL US THAT WE HAD DONE SOMETHING TO THE SEAT TO CAUSE THE HEADREST RODS TO BREAK. WE TOLD THE DEALER THAT WE DISAGREED AND WE WENT TO THE DEALERSHIP TO DISCUSS THERE FINDINGS. THERE IS NO VISUAL DAMAGE TO THE SEAT OR THE HEADREST, THE SEAT IS NEW, LOOK LIKE IT DID WHEN WE PURCHASED THE VEHICLE. WE ALSO WAS TOLD THAT WE MUST HAVE DAMAGED THE HEADREST WHEN WE RAISED THE SEAT FROM THE SEAT WELL IN THE FLOOR TO THE UPRIGHT POSITION.   OUR SERVICE ADVISOR MR. RASHON PERRY GOT HIS SERVICE MANAGER AND WE DISCUSSED THE DAMAGE TO THE SEAT AND HE TAKEN SOME DIGITAL PICTURES OF THE DAMAGE TO THE SEAT AND TOLD US THAT HE WOULD SUBMIT THEM TO CHRYSLER FOR REVIEW AND GET BACK TO US IN 2 TO 3 DAYS. DID NO HAPPENED. CALLED DEALERSHIP ON MAY 14, 2015 AND ASKED OUR SERVICE ADVISOR MR. PERRY FOR AND UPDATE, NEVER ANSWERED THE PAGE FROM THE FRONT DESK. ASKED TO BE TRANSFERRED TO THE SERVICE MANAGERS (JOHN ?) AND LEFT A MESSAGE ON HIS ANSWERING MACHINE ASKING FOR AN UPDATE ON THE STATUS OF REPAIRING OUR SEAT. NO RETURN CALL TO DATE.   WE UNDERSTAND THAT THERE IS A FEDERAL MOTOR VEHICLE SAFETY STANDARD THAT REQUIRES THE HEADREST TO PREVENT A PASSENGERS HEAD FROM WHIPLASHING DURING A 35 MPH REAR OR FRONT CRASH. CHRYSLER COULD HAVE OTHER VEHICLE IN THE PUBLICS HANDS WITH THESE DEFECTIVES SEATS HEADREST.  WE NEED HELP IN GETTING THIS VERY SERIOUS ISSUE ADDRESSED.  PLEASE HELP US.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10715671,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/07/2014","dateComplaintFiled":"05/11/2015","vin":"","components":"ELECTRICAL SYSTEM","summary":"TL* THE CONTACT OWNS A 2014 CHRYSLER TOWNS AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNAVAILABLE.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10714442,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/03/2015","dateComplaintFiled":"05/04/2015","vin":"2C4RC1CG1ER","components":"ELECTRICAL SYSTEM","summary":"TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10713276,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/10/2015","dateComplaintFiled":"04/28/2015","vin":"2C4RC1BG4ER","components":"ELECTRICAL SYSTEM,ENGINE","summary":"ON THE KEYLESS START SYSTEM THERE IS NO WARNING THAT THE ENGINE IS RUNNING WHEN YOU OPEN THE DOOR. THE DOOR CAN BE LOCKED AND YOU WALK AWAY WITH THE VERY QUIET ENGINE RUNNING. HAD THIS HAPPENED WITH THE VEHICLE PARKED IN MY GARAGE THE HOUSE WOULD FILL WITH CARBON MONOXIDE AND SOMEONE COULD DIE.  *TR","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10713469,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/14/2015","dateComplaintFiled":"04/28/2015","vin":"","components":"ELECTRICAL SYSTEM","summary":"WHILE SITTING AT A RED LIGHT THE VEHICLE STALLED. HAPPENED THREE TIMES WITHIN THIRTY MINUTES ONLY AT LOW SPEEDS OR WHILE COMING TO A STOP (SLOWING FOR A RED LIGHT).  *TR","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10713003,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2014","dateComplaintFiled":"04/27/2015","vin":"2C4RC1BG3ER","components":"TIRES,WHEELS","summary":"THE TPMS LIGHT KEEPS COMING BACK ON. THE VAN HAS BEEN SERVICED AT THE DEALERSHIP THAT IT WAS BOUGHT FROM. THEY DID NOT INFORM ME OF THE RECALL OR RECTIFY THE PROBLEM EVEN AFTER MENTIONING IT TO THEM REPEATEDLY.  *TR","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10712359,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/19/2014","dateComplaintFiled":"04/23/2015","vin":"2C4RC1CG0ER","components":"ELECTRICAL SYSTEM","summary":"TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). THE VEHICLE WAS TAKEN TO A DEALER WHO DISCONNECTED THE WINDOW SWITCH AS A TEMPORARY REMEDY BECAUSE THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10712478,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/10/2013","dateComplaintFiled":"04/23/2015","vin":"2C4RC1CG4ER","components":"ELECTRICAL SYSTEM","summary":"TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). THE VEHICLE WAS TAKEN TO A DEALER, WHO DISCONNECTED THE WINDOW SWITCH AS A TEMPORARY REMEDY BECAUSE THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10712234,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/22/2015","dateComplaintFiled":"04/22/2015","vin":"2C4RC1BG9ER","components":"ELECTRICAL SYSTEM","summary":"CHRYSLER STILL DOES NOT HAVE THE PART ( ELECTRICAL SWITCH) TO COMPLETE THEIR SAFETY RECALL FOR  MY VEHICLE: REPORT RECEIPT DATE: MAY 07, 2014, NHTSA CAMPAIGN NUMBER: 14V234000, COMPONENT(S): ELECTRICAL SYSTEM AFTER ALMOST ONE YEAR, I VERIFIED THIS WITH MY LOCAL DEALER AGAIN TODAY. YOUR AGENCY NEEDS TO TAKE ACTION TO GET THIS  SAFETY RECALL SATISFIED.  *TR","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10712240,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/13/2015","dateComplaintFiled":"04/22/2015","vin":"2C4RC1BG9ER","components":"ELECTRICAL SYSTEM","summary":"CAR HAS BEEN HESITATING AND HAS HAD A RANDOM MISS WITH NO CODE UNTIL TODAY, P0303 CYLINDER 3 MISFIRE DETECTED. THIS ENGINE HAS A HISTORY OF PROBLEMS WITH MISFIRES THAT APPEARS TO HAVE STARTED AROUND 2011. TTHE NEW SPARK PLUG ARE SUPPOSE TO LAST FOR 100,000 MILES AT LEAST SO I AM CONCERNED THAT THIS A CONTINUATION OF THE PREVIOUS HISTORY OF THIS ENGINE. I ALSO FIND MORE REPORTED PROBLEMS OF MISFIRES ON OTHER WEBSITES.  *TR","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10712005,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/02/2014","dateComplaintFiled":"04/21/2015","vin":"2C4RC1CG3ER","components":"ELECTRICAL SYSTEM","summary":"TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.    UPDATED 6/8/15*CN  THE CONSUMER STATED THE VEHICLE WAS FINALLY FIXED. UPDATED 09/21/15.*JB","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10706597,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/15/2014","dateComplaintFiled":"04/20/2015","vin":"2C4RC1CGXER","components":"VISIBILITY/WIPER","summary":"TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING AT VARIOUS SPEEDS, THE FRONT WINDSHIELD WIPERS ACTIVATED WITHOUT WARNING. THE VEHICLE WAS NOT TAKEN TO A DEALER OR DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 3,000.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10706550,"manufacturer":"Chrysler (FCA US, LLC)","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/14/2015","dateComplaintFiled":"04/19/2015","vin":"2C4RC1BG1ER","components":"SERVICE BRAKES","summary":"I GOT INTO THE CAR WHICH HAD BEEN PARKED ON A HILL. THE FRONT OF THE VEHICLE FACED UPWARD. I TURNED ON THE ENGINE AND PUT MY FOOT ON THE BRAKE. (AT THAT MOMENT I DIDN'T NOTICE THAT THE BRAKE WAS STIFF). I SWITCHED GEARS INTO DRIVE AND IT SLOWLY SLID BACKWARD DOWN THE HILL. MY FOOT WAS ON THE BRAKE THE ENTIRE TIME. I PRESSED HARDER WITHOUT ANY REACTION FROM THE BRAKES OTHER THAT A GRINDING NOISE. THE CAR DID NOT SLOW DOWN BUT GAINED MOMENTUM AS IT ROLLED DOWN THE HILL AND CRASHED INTO A PARKED CAR. DUE TO THE FACT THAT IT WAS A SLOW MOTION ACCIDENT, I HAD TIME IN WHICH I DOUBLE CHECKED THAT THERE WAS NOTHING UNDER THE BRAKE AND THAT I WAS INDEED PRESSING THE BRAKE AND NOT THE GAS. I HAVE A DASHCAM VIDEO IF YOU NEED. MY HUSBAND WAS ABLE TO DUPLICATE THE PROBLEM: WHENEVER THE CAR IS COLD AND ON A STEEP HILL WITH THE FRONT OF THE CAR FACING UPWARD, THE BRAKES STIFFEN UP AS IF THE ENGINE IS OFF AND YOU PUMP THE BRAKE AND IT IS HARD. I HAVE NOTIFIED CHRYSLER WHO IS OPENING AN INVESTIGATION. I SO FAR HAVEN'T HEARD BACK FROM THEM.   *TR","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10704611,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/09/2015","dateComplaintFiled":"04/09/2015","vin":"2C4RC1BG2ER","components":"ELECTRICAL SYSTEM","summary":"TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.   UPDATED 6/3/15*CN","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10703996,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/07/2014","dateComplaintFiled":"04/06/2015","vin":"2C4RC1HG0ER","components":"ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM","summary":"AS I WAS DRIVING ON A LOCAL ROAD, ABOUT 30 MPH, I LOST ACCELERATION.  ALL THE DASHBOARD LIGHTS WERE STILL ON, BUT AS I PRESSED THE ACCELERATOR, IT WOULD NOT GO.  I QUICKLY PULLED OVER, SHUT OFF THE VAN, AND RESTARTED IT.  IT WAS FINE AFTER THE RESTART.  I CALLED THE DEALER AND THEY ASKED IF I HAD A LOT OF KEY CHAINS ON THE KEY.  I HAD NONE.  THEY SAID MAKE SURE I AM PUSHING THE KEY ALL THE WAY IN WHEN I START THE CAR.  ALSO,I HAD PLENTY OF GAS.    I HAVEN'T HAD A PROBLEM SINCE (IT IS NOW APRIL, 2015), BUT MY OTHER TOWN & COUNTRY MINI VAN 2008 DID THE SAME THING YESTERDAY.  WE DID GET A NEW KEY FAB FOR IT, SINCE THE OLD ONE WAS BROKEN.  IT WAS THE SAME EXACT THING THAT HAPPENED. SHE HAD HALF A TANK OF GAS.  *TR","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10703487,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/05/2014","dateComplaintFiled":"04/03/2015","vin":"2C4RC1BG8ER","components":"ELECTRICAL SYSTEM","summary":"TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER:  14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PARTS NEEDED WERE NOT AVAILABLE FOR SEVERAL MONTHS. THE DEALER DID NOT PROVIDE A SPECIFIC DATE FOR WHEN THE PARTS WOULD BECOME AVAILABLE. AS A TEMPORARY ADJUSTMENT, THE REAR QUARTER PANEL VENT SWITCH WAS DISCONNECTED. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.    UPDATED 6/11/15*CN    UPDATED 10/4/2017*CN","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10703529,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/04/2014","dateComplaintFiled":"04/03/2015","vin":"2C4RC1BG1ER","components":"TIRES","summary":"TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT TIRE PRESSURE MONITORING SYSTEM FAILED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN INFLATED THE TIRE AND STATED THAT THE VEHICLE NEEDED TO BE RUN WITH THE AIR LEVEL CORRECTED; HOWEVER, THE REMEDY FAILED AND THE TECHNICIAN DIAGNOSED THAT THE SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 6,000. UPDATED 5/28/15 *TA      UPDATED 10/4/2017*CN","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10703577,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/12/2014","dateComplaintFiled":"04/03/2015","vin":"","components":"ELECTRICAL SYSTEM","summary":"TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE VIN WAS UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10703398,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/02/2015","dateComplaintFiled":"04/02/2015","vin":"","components":"ELECTRICAL SYSTEM","summary":"TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) IN OCTOBER OF 2014; HOWEVER, THE PARTS NEEDED TO DO THE REPAIRS WERE NOT AVAILABLE. THE MANUFACTURER WAS UNABLE TO PROVIDE THE CONTACT WITH A TIME FRAME FOR WHEN THE PARTS WOULD BECOME AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10702524,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/08/2014","dateComplaintFiled":"03/30/2015","vin":"","components":"ELECTRICAL SYSTEM","summary":"TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10701560,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/16/2015","dateComplaintFiled":"03/25/2015","vin":"2C4RC1CG2ER","components":"ELECTRICAL SYSTEM,SEAT BELTS","summary":"TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING AT VARIOUS SPEEDS, THE SECURITY LIGHT ILLUMINATED. AS THE CONTACT ATTEMPTED TO EXIT THE VEHICLE, THE ALARM SOUNDED INTERMITTENTLY. IN ADDITION, THE CONTACT STATED THAT THE SEAT BELT WARNING CHIMED WITHOUT A PASSENGER IN THE SEAT. THE CONTACT THEN STATED THAT THE PUSH TO START FAILED TO OPERATE INTERMITTENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE WIN NODE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 400.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10701085,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/09/2014","dateComplaintFiled":"03/23/2015","vin":"2C4RC1BGXER","components":"ELECTRICAL SYSTEM","summary":"TL*THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER:14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.    UPDATED 7/9/15*CN  THE CONSUMER STATED THE RECALL WAS COMPLETED. UPDATED 08/04/15*JB","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10690378,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2014","dateComplaintFiled":"03/19/2015","vin":"","components":"ELECTRICAL SYSTEM","summary":"2014 CHRYSLER TOWN & COUNTRY.  CONSUMER WRITES IN REGARDS TO REAR QUARTER VENT WINDOW SWITCH RECALL ISSUES.  *SMD  THE DEALER INFORMED THE CONSUMER, THE PART WAS NOT AVAILABLE. THE CONSUMER STATED IT HAS BEEN SEVEN MONTHS. *JB","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10694494,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/16/2015","dateComplaintFiled":"03/16/2015","vin":"2C4RC1CG4ER","components":"ELECTRICAL SYSTEM","summary":"TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10694140,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/19/2014","dateComplaintFiled":"03/13/2015","vin":"2C4RC1BG6DR","components":"ELECTRICAL SYSTEM","summary":"TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE FOR REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10692997,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/13/2015","dateComplaintFiled":"03/09/2015","vin":"2C4RC1BG5ER","components":"ELECTRICAL SYSTEM","summary":"TL*THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10693155,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/06/2015","dateComplaintFiled":"03/09/2015","vin":"2C4RC1BGXER","components":"SEATS","summary":"WHILE DRIVING ON THE HIGHWAY I  DETECTED A BURNING SMELL.  I SAW SMOKE COMING FROM UNDER MY LEGS. I LIFTED MY LEG AND SAW A GLOWING HEATING COIL IN THE SEAT.  I TURNED OFF THE HEATED SEAT SWITCH AND  PULLED TO THE CURB TO FURTHER CHECK OUT THE SITUATION.  I REALIZED THE SMOKE/FIRE HAD STOPPED AND DROVE TO A PARKING AREA AND CHECKED THE SEAT AGAIN.  THE DANGER SEEMED PAST SO I WENT TO DINNER. MY WIFE AND I   RETURNED HOME  WITH THE SEAT HEATER OFF. THE  NEXT MORNING THE  DEALER WAS CALLED AND THE CAR TAKEN TO THE SERVICE CENTER.  *TR","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10690512,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/07/2014","dateComplaintFiled":"02/25/2015","vin":"2C4RC1BG5DR","components":"ELECTRICAL SYSTEM","summary":"TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE CONTACT WAS NOT ABLE TO HAVE THE VEHICLE SERVICED UNDER THE RECALL BECAUSE THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10681295,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2014","dateComplaintFiled":"02/04/2015","vin":"2C4RC1BG4ER","components":"ELECTRICAL SYSTEM","summary":"TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE FOR THE RECALL REPAIR. THE DEALER DID NOT PROVIDE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE DEALER DISCONNECTED THE REAR QUARTER VENT WINDOW SWITCH AS AN INTERIM REPAIR. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. IN ADDITION, THE CONTACT MENTIONED THAT THERE WAS AN ELECTRICAL SHORT THAT IMPACTED THE RADIO AND THE CONTACT TURNED THE RADIO OFF DUE TO THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10679759,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/29/2015","dateComplaintFiled":"01/29/2015","vin":"2C4RC1BG1ER","components":"ELECTRICAL SYSTEM","summary":"TL*THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10678898,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/25/2015","dateComplaintFiled":"01/26/2015","vin":"2C4RC1BG4DR","components":"ELECTRICAL SYSTEM","summary":"TL*THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE ATTEMPTING TO ENGAGE THE CRUISE CONTROL, IT FAILED TO TURN ON. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 51,000.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10678530,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2014","dateComplaintFiled":"01/23/2015","vin":"2C4RC1HG6ER","components":"ELECTRICAL SYSTEM","summary":"TL*THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DEACTIVATED THE REAR QUARTER VENT WINDOW SWITCH AS A TEMPORARY REMEDY. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10676135,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/16/2015","dateComplaintFiled":"01/16/2015","vin":"2C4RC1CGXDR","components":"ELECTRICAL SYSTEM","summary":"TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE FOR OVER A YEAR. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.   UPDATED 03/10/15*LJ  UPDATED 10/8/2015*JS","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10672609,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2014","dateComplaintFiled":"01/14/2015","vin":"2C4RC1CG6ER","components":"ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),ENGINE","summary":"I BOUGHT A 2014 CHRYSLER TOWN AND COUNTRY IN AUGUST 2014. I TOOK THE VAN IN FOR A SQUEALING NOISE 20 DAYS AFTER I BOUGHT THE VEHICLE SAT THERE FOR AN HOUR AT THE DEALERSHIP AND THEN THEY COME TO TELL ME THEY COULD NOT HEAR THE NOISE. THE VAN STOP MAKING THE NOISE IN OCTOBER 2014 HOWEVER IT ALMOST COST ME AND CHILDREN OUR LIVES. WE WERE DRIVING DOWN A VERY BUSY HIGHWAY WHERE WE LIVE AND THE ENGINE STALLED AND JUST QUIT LOST ALL POWER I WAS ABLE TO GET OUT OF THE ROAD THANK GOODNESS OR WE WOULD HAVE BEEN SMASHED BECAUSE IT WAS 8:00 A.M. WORK TRAFFIC. I THEN CALLED THE DEALERSHIP RIGHT AWAY AND MADE AN APPOINTMENT TO BRING THE VAN IN TO HAVE IT SEEN ABOUT. I TOOK THE VAN IN AND WAS CALLED A FEW DAYS LATER AND THEY TOLD ME THEY COULD NOT DUPLICATE THE ISSUE VERY FRUSTRATING. MY VAN HAS STALLED SEVERAL MORE TIMES AFTER THAT AND HAS BEEN AT THE DEALERSHIP FOR 3 WEEKS NOW AND THEY STILL SAY THEY CANNOT FIND THE ISSUE. ALSO, I WAS IN THE PARKING LOT OF A STORE AND TURNED INTO A PARKING PLACE AND THE ENGINE JUST SHUT OFF IT TOOK SEVERAL MINUTES FOR IT TO START BACK UP. I HAVE CONTACTED CHRYSLER ON THIS MATTER AND THEY GO WITH WHAT THE SERVICE DEPARTMENT SAYS AND IF THEY CANNOT DUPLICATE THE ISSUE THEY TELL ME TO COME GET IT. I AM NOW GOING TO TURN THIS OVER TO THE LEMON LAW DEPARTMENT BECAUSE I DO NOT FEEL SAFE IN THIS VEHICLE THAT WAS PURCHASED NEW AND ONLY HAS 7,000 MILES ON IT. NOT TO MENTION THIS IS THE SECOND BRAND NEW VEHICLE I HAVE PURCHASED FROM THIS PLACE AND THE FIRST ONE THE TRANSMISSION WENT OUT AT 6,000 MILES. I NEED SOME HELP SOMEONE PLEASE ADVISE ME ON WHAT I NEED TO DO. ALSO, I HAVE WROTE A LETTER TO CHRYSLER STATING THE PROBLEMS I AM HAVING AND CERTIFIED MAILED IT AND THE ONLY RESPONSE I GOT WAS I WILL SEND TO SOMEONE ELSE.  *TR","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10672083,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/22/2014","dateComplaintFiled":"01/13/2015","vin":"","components":"ELECTRICAL SYSTEM","summary":"TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10672164,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/30/2014","dateComplaintFiled":"01/13/2015","vin":"2C4RC1CG1ER","components":"EQUIPMENT","summary":"I WAS CHANGING THE LEFT FRONT TIRE BECAUSE THE TIRE HAD A NAIL IN IT. I USED THE TIRE JACK FROM THE VEHICLE. THE VEHICLE WAS RAISED AND THE TIRE WAS REMOVED AND THE JACK COLLAPSED. THE VEHICLE WAS PERFECTLY LEVEL IN A GARAGE WITH A CEMENT FLOOR.  THE VEHICLE WAS IN PARK. I DID NOT SET THE EMERGENCY BRAKE OR BLOCK THE TIRES. NOTHING WAS TOUCHING OR ROCKING THE VEHICLE AT THE TIME OF THE INCIDENT. LOOKING AT THE JACK AFTERWARDS, THE SCREW BOLT WAS BENT AND THE UPPER ARMS WERE BENT.  *TR","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10671744,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2014","dateComplaintFiled":"01/12/2015","vin":"2C4RC1BG4ER","components":"ELECTRICAL SYSTEM","summary":"TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.    UPDATED 3/3/15*CN  UPDATED 03/26/15*JB","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10671907,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/12/2015","dateComplaintFiled":"01/12/2015","vin":"2C4RC1BG6ER","components":"ELECTRICAL SYSTEM","summary":"TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10671657,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/11/2014","dateComplaintFiled":"01/11/2015","vin":"2C4RC1BG8ER","components":"ELECTRICAL SYSTEM","summary":"I RECEIVED A RECALL NOTICE JUNE 11, 2014 CONCERNING THE REAR QUARTER WINDOW SWITCH. I TOOK IT TO THE DEALERSHIP IN JULY AND WAS TOLD THAT THE REPLACEMENT PART WAS NOT AVAILABLE. THE DEALERSHIP DISCONNECTED THE REAR QUARTER WINDOW SWITCH. THEY SAID THEY WOULD CALL ME WHEN THE REPLACEMENT PART CAME IT. I HAVE CALLED NUMEROUS TIMES SINCE THEN. EACH TIME I AM TOLD THE REPLACEMENT PART HAS NOT COME IN. I RECEIVED A 2ND RECALL NOTICE JANUARY 9, 2015. THE PART IS STILL NOT AVAILABLE. I BOUGHT THE VEHICLE NEW. I HAVE BEEN DENIED FULL USE OF THE AUTOMOBILE BECAUSE THE MANUFACTURER CANNOT PROVIDE A REPLACEMENT PART.   *TR","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10671244,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/09/2015","dateComplaintFiled":"01/09/2015","vin":"2C4RC1BG6DR","components":"ELECTRICAL SYSTEM","summary":"TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED FOR REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE VEHICLE HAD NOT EXPERIENCED A FAILURE.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10670439,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/25/2014","dateComplaintFiled":"01/06/2015","vin":"2C4RC1BG8ER","components":"ELECTRICAL SYSTEM","summary":"WE WERE NOTIFIED OF A POTENTIAL ISSUE WITH THE REAR QUARTER VENT SWITCH MANY MONTHS AGO AND HAD THE SWITCH/WINDOW DISABLED. IT SEEMS LIKE A PART SHOULD BE AVAILABLE AFTER 6+ MONTHS GIVEN THAT NEWER MODELS OF THE SAME VEHICLE ARE NOT SUBJECT TO THE RECALL YET THE DESIGN HAS CHANGED VERY LITTLE. WHILE THIS MIGHT SEEM TO BE A MINOR ISSUE, IT WAS SIGNIFICANT ENOUGH TO ISSUE A RECALL AND THE NHTSA SHOULD TAKE SOME ACTION TO ENSURE THAT CHRYSLER RESPONDS TO A RECALL IN A MORE TIMELY MANNER.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10670450,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/08/2014","dateComplaintFiled":"01/06/2015","vin":"","components":"ELECTRICAL SYSTEM","summary":"TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10670125,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/05/2015","dateComplaintFiled":"01/05/2015","vin":"2C4RC1CG9DR","components":"ELECTRICAL SYSTEM","summary":"TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10670131,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/17/2014","dateComplaintFiled":"01/05/2015","vin":"2C4RC1GG2ER","components":"ELECTRICAL SYSTEM","summary":"TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10664858,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/13/2014","dateComplaintFiled":"12/17/2014","vin":"2C4RC1BG7ER","components":"POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE","summary":"THE ACCELERATOR JAMMED AT FULL THROTTLE AS WE WERE MAKING A RIGHT TURN.  THERE WAS NOTHING DEPRESSING THE ACCELERATOR, BUT THE ENGINE WAS RACING AT FULL SPEED.  THE LIGHT WAS RED, SO I WAS FORCED TO USED THE BRAKES TO KEEP FROM HITTING THE CAR STOPPED AT THE LIGHT IN FRONT OF US.  THE BRAKES WEREN'T GOING TO HOLD THE VEHICLE BACK FOR LONG, SO I SHIFTED INTO NEUTRAL AND TURNED OFF THE ENGINE.  WHEN I TURNED IT BACK ON THE ACCELERATOR WAS STILL STUCK AT FULL THROTTLE.  ONLY AFTER TURNING IT OFF A SECOND TIME, COMPLETELY REMOVING THE KEY FROM THE IGNITION, WAITING FOR ALL THE LIGHTS ON THE CONTROL PANEL TO DIM, AND RESTARTING IT DID THE ACCELERATOR RETURN TO NORMAL.  CHRYSLER INSISTS THAT IT WAS THE FLOOR MAT DEPRESSING THE ACCELERATOR, BUT THERE WASN'T ANYTHING IN THE WAY OF OR JAMMING THE PEDAL AT ALL.  IT WAS FREE AND CLEAR. THE VEHICLE SMELLED VERY HOT AND A RED LIGHTNING BOLT IMMEDIATELY FLASHED WITH AND OIL CHANGE DUE NOW INDICATOR.   *TR","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10662064,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/26/2014","dateComplaintFiled":"12/03/2014","vin":"2C4RC1GG3ER","components":"ELECTRICAL SYSTEM","summary":"PURCHASED NEW 2014 CHRYSLER, TOWN & COUNTRY VAN..NOTIFIED AUG, 2014 TO DO NOT USE REAR VENTS DUE TO POTENTIAL FIRE HAZARD. P25/NHTSA 14V-234. WHY NO NEW REPAIR AFTER THIS LENGTH OF TIME..NEW CARS 2015 BEING SOLD WITHOUT PROBLEMS. WHAT IS MY COMPENSATION FOR NO USE OF THIS FEATURE THAT PAID I EXTRA.   *JS","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10661508,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/17/2014","dateComplaintFiled":"12/02/2014","vin":"2C4RC1BG8ER","components":"POWER TRAIN,ENGINE","summary":"VEHICLE  WAS PURCHASED BRAND NEW FROM DEALER WITH 199 MILES ON ODOMETER AS IT WAS DELIVERED FROM ANOTHER DEALERSHIP. FIRST TIME DRIVING VEHICLE FROM DEALERSHIP TO HOME APPROX 100 MILES A LOUD CLANKING NOISE WAS HEARD AT LOW SPEEDS DURING INITIAL ACCELERATION  AND DECELERATION.  WE TOOK THE VEHICLE BACK TO DEALER THE NEXT DAY FOR REPAIR. THEY FOUND THAT THE ENGINE WAS MISSING MOTOR MOUNT BOLTS. IT APPEARED THEY WERE NEVER INSTALLED AT FACTORY.   *JS","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10661644,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/01/2014","dateComplaintFiled":"12/02/2014","vin":"2C4RC1BG3CR","components":"ELECTRICAL SYSTEM","summary":"TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10661036,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/30/2014","dateComplaintFiled":"11/26/2014","vin":"2C4RC1BGXDR","components":"ELECTRICAL SYSTEM","summary":"TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCE A FAILURE...UPDATED12/30/14*BF  UPDATED 01/12/15*JB","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10659231,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/05/2014","dateComplaintFiled":"11/19/2014","vin":"2C4RC1BG7ER","components":"ELECTRICAL SYSTEM","summary":"TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10652301,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/02/2014","dateComplaintFiled":"11/03/2014","vin":"2C4RC1CG2ER","components":"ELECTRICAL SYSTEM,VISIBILITY","summary":"THERE WAS A RE-CALL FOR MY VEHICLE.  SOMETHING TO DO WITH THE REAR WINDOW SWITCH CATCHING FIRE.  I BROUGHT IT TO MY CHRYSLER DEAR FOR A SERVICE AND TO RESOLVE THE RECALL ISSUE.  I WAS QUITE SURPRISED TO HEAR THERE WAS NO FIX AND ALL THEY COULD SO WAS DIS-CONNECT THE SWITCH.  WHEN I ASKED WHEN THEY EXPECT THE FIX TO BE READY, THEY LAUGHED AND SAID THE LAST RE-CALL TOOK OVER A YEAR.  HOW CAN THIS HAPPEN?  HOW DOES A VEHICLE MANUFACTURER NOT HAVE A FIX FOR A PROBLEM THAT CAN CAUSE A FIRE IN A VEHICLE?  ISN'T THAT THE REASON FOR THE RE-CALL TO GET THE PROBLEM FIXED?  THESE RE-CALLS ARE BECOMING TO FREQUENT AND THE AUTO MANUFACTURERS HAVE DECIDED IT CHEAPER TO NOT FIX THE PROBLEM AND INCONVENIENCE THE VEHICLE OWNERS.    *TR","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10650955,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/15/2014","dateComplaintFiled":"10/29/2014","vin":"2C4RC1CG5ER","components":"ELECTRICAL SYSTEM","summary":"TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V234000 (ELECTRICAL) AND STATED THAT THE PART WAS NOT AVAILABLE. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE DELAY AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT DID NOT EXPERIENCE A FAILURE.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10651081,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/23/2014","dateComplaintFiled":"10/29/2014","vin":"2C4RC1CG5ER","components":"ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES","summary":"WHILE OUT OF TOWN (200 MILES FROM HOME) AND STOPPING FOR A BRAKE, I EXITED THE CAR.  I RETRIEVED SOME PERSONAL BELONGINGS AND ACCIDENTALLY PUT MY HAND ON THE DOOR LOCK SWITCH.  WHILE CLOSING THE DOOR, I NOTICED THAT THE KEY FOB WAS STILL ON THE CONSOLE, BUT IT WAS TOO LATE TO STOP THE DOOR FROM CLOSING.  DESPITE STATEMENTS IN THE MANUAL THAT WITH A KEYLESS IGNITION SYSTEM,  IT WAS NOT SUPPOSED TO BE POSSIBLE TO LOCK THE DOOR WITH THE FOB INSIDE, THE DOORS REMAINED LOCKED.  THE HORN DID NOT BEEP AND THE DOORS DID NOT UNLOCK IN ACCORDANCE WITH THE MANUAL.  EVENTUALLY, I LOCATED THE CHRYSLER SERVICE NUMBER THROUGH GOOGLE ON MY CELL PHONE AND CALLED FOR ASSISTANCE.  CHRYSLER CALLED FOR A SERVICE TRUCK TO SEE WHETHER IT WAS POSSIBLE TO GAIN ENTRY INTO THE CAR.  AFTER ABOUT AN HOUR FROM LOCKING THE DOOR, A SERVICE TRUCK ARRIVED AND THE OPERATOR WAS ABLE TO UNLOCK THE DOOR.  IF I HAD NOT HAD A CELL PHONE, THERE WOULD HAVE BEEN NO WAY TO EITHER SEARCH OR MAKE A \"HELP\" CALL.    MORE IMPORTANTLY, HAD OUR GRANDCHILDREN BEEN WITH US, THEY WOULD HAVE BEEN LOCKED IN A RELATIVELY HOT,  VEHICLE AND WE WOULD HAVE HAD TO BREAK A WINDOW SO THEY COULD ESCAPE.      THE PERSON ON THE CHRYSLER LINE SEEMED TO HAVE NO INTEREST IN THE PROBLEM OTHER THAN TO CALL A SERVICE TRUCK.    THIS IS NOT THE FIRST TIME I'VE HAD A PROBLEM WITH THE ELECTRICAL DOOR LOCKING SYSTEM.  PREVIOUSLY, I'D MADE 3 COMPLAINTS TO THE DEALER REGARDING A FAILURE OF THE DRIVER SLIDING DOOR TO LOCK.  I EVEN SENT THE DEALER A VIDEO OF THE DOOR LOCK FAILING TO PROPERLY OPERATE (I STILL HAVE THE VIDEO AND EMAILS TO THE DEALER).    CHRYSLER SHOULD BE REQUIRED TO WARN ALL PURCHASERS THAT THEIR SYSTEM, ON OCCASION, DOES NOT PREVENT THE DOORS FROM LOCKING WHILE THE FOB REMAINS IN THE CAR.  THEY SHOULD ALSO BE REQUIRED TO INFORM ALL OWNERS OF ANY  SMART PHONE APPLICATION WHICH WOULD UNLOCK THE DOORS.  *TR","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10648616,"manufacturer":"Chrysler (FCA US, LLC)","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/27/2014","dateComplaintFiled":"10/18/2014","vin":"","components":"ELECTRICAL SYSTEM,ENGINE","summary":"I HAD PARK THE VAN SO I COULD GET SOME GAS.  I GOT OUT TO PAID FOR THE GAS AND SPOKE TO THE ATTENDANT FOR A FEW MINUTES.  WALKING BACK TO THE VAN WHERE I LEFT IT BY THE GAS PUMP THE VAN WAS ROLLING INTO A 2004 FORD EXPLORER.  I COULDN'T BELIEVE WHAT HAD HAPPEN.  WELL OF COURSE I CALL LOCAL POLICE AND I GOT A TICKET AND I WASN'T IN THE VAN.  THIS WAS A RENTER VAN, WENT THE NEXT DAY TOLD THEM WHAT HAD HAPPEN.  THE AGENT INFORMED ME THAT IT WOULD BE TAKING IN FOR SERVICE.  WELL HERE IT IS MIDDLE OF OCT. AND HAVE NOT HEARD ANYTHING ABOUT WHY THE VAN ROLL BY ITSELF.  THE ONLY THING GOT WAS A BILL AND IT IS PAID.  PLEASE LOOK INTO THIS MATTER AND SEE IF YOU COULD SOLVE THIS MATTER.   *TR","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10644742,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2014","dateComplaintFiled":"10/15/2014","vin":"2C4RC1CG4ER","components":"ELECTRICAL SYSTEM","summary":"TL*  THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER 14V234000 (ELECTRICAL). THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE DEALER DISCONNECTED THE DRIVER DOOR SWITCH IN JUNE OF 2014. HOWEVER, THE DEALER ADVISED THAT THE MANUFACTURER HAD NOT PROVIDED THE NEW SWITCH AND THEY DID NOT KNOW WHEN THE PART WOULD BECOME AVAILABLE. THE VEHICLE DID NOT EXPERIENCE THE FAILURE. UPDATED 02/02/15*LJ   UPDATED 6/8/2015  *JS","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10642005,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/28/2014","dateComplaintFiled":"10/07/2014","vin":"2C4RC1BG9ER","components":"ENGINE","summary":"TL*  THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 15 MPH, THE ENGINE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE MECHANIC WAS UNABLE TO LOCATE A FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 7,493.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10631425,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/05/2014","dateComplaintFiled":"09/08/2014","vin":"2C4RC1BG0ER","components":"ELECTRICAL SYSTEM","summary":"TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10629023,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/23/2014","dateComplaintFiled":"08/28/2014","vin":"2C4RC1BG6ER","components":"VISIBILITY","summary":"TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V234000 (VISIBILITY); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10628870,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/27/2014","dateComplaintFiled":"08/27/2014","vin":"2C4RC1BG6ER","components":"ELECTRICAL SYSTEM","summary":"TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10628191,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/24/2014","dateComplaintFiled":"08/25/2014","vin":"","components":"ELECTRICAL SYSTEM","summary":"WE RENTED A 2014 CHRYSLER TOWN AND COUNTRY TO DRIVE TO FLORIDA WITH OUR 2 YEAR OLD SON. WHILE DRIVING 68 MPH, MY HUSBAND'S KNEE HIT THE KEY, WHICH TURNED THE ENGINE OFF AS WELL AS ALL POWER TO THE MINIVAN.  LUCKILY, TRAFFIC WAS LIGHT AND WE WERE ABLE TO COAST OVER TO THE EMERGENCY LANE WITHOUT INCIDENT. THE EXPERIENCE WAS EXTREMELY SCARY AND UNNERVING. I AM NOT LOOKING FORWARD TO THE RETURN TRIP HOME DUE TO THIS. THE KEY BEING ABLE TO COME LOOSE IS UNACCEPTABLE AND DOES NOT MAKE ONE FEEL SAFE WHILE DRIVING. WITH ALL THE IGNITION SWITCH RECALLS, MY MIND IS NOT AS EASE IN THIS MINIVAN AND MAKES ME FEAR FOR OUR SAFETY. THERE SHOULD BE A LOCKING MECHANISM TO PREVENT THIS FROM HAPPENING. I WILL NOT BE RECOMMENDING THIS VEHICLE TO FAMILY AND FRIENDS. THIS IS BY FAR ONE OF THE SCARIEST THINGS I'VE EXPERIENCED.   *TR","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10621790,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/12/2014","dateComplaintFiled":"08/12/2014","vin":"2C4RC1CG7ER","components":"ENGINE AND ENGINE COOLING","summary":"THIS IS NOT AN ACCIDENT. THIS IS A SAFETY CONCERN REGARDING THE ENGINE STARTING/STOP BUTTON WHEN OPERATING  THE VEHICLE USING THE START/STOP BUTTON YOU CAN EXIT THE VEHICLE WITH THE ENGINE RUNNING WITHOUT ANY TYPE OF WARNING SIGNAL THAT THE ENGINE IS STILL RUNNING SUCH AS A WARDING CHIME HORN BEEP OR A VIBRATION ON THE KEY FOB. IT IS EASY TO FORGET TO PRESS THE STOP BUTTON WHEN LEAVING THE VEHICLE.AS WE HAVE EXPERIENCED SEVERAL TIMES. THE DANGEROUS CONCERN WITH THIS LACK OF A SAFETY NOTIFICATION IS THE CAR CAN BE LEFT RUNNING IN AN ENCLOSED GARAGE SPREADING DEADLY CARBON MONOXIDE THROUGH A HOME. OR HAVING A CAR STOLEN WHILE FUELING THE CAR OR DOING THINGS THAT WOULD LEAVE THE CAR UNLOCKED.     IF I PLACE THE START/STOP BUTTON THE ACCESSORY POSITION THE HORN BEEPS AND THE HEADLIGHTS FLASH AND THE INTERIOR LIGHTS FLASH. THESE WARNINGS WILL STAY ON FOR SEVERAL MINUTES. BUT NOT IF THE ENGINE IS RUNNING.    INTERESTING FACT IS THAT OTHER MANUFACTURES SUCH AS HONDA AND KIA DO HAVE WARNING SOUNDS TO REMIND THE DRIVER TO STOP THE ENGINE.     THE CHRYSLER DEALER IS NOT CONCERNED AND A PHONE CALL TO CHRYSLER CUSTOMER INDICATED THEY ARE NOT CONCERNED BUT A MEMO WOULD BE SENT TO SOME PLACE.     THIS SHOULD BE CORRECTED BEFORE PEOPLE DIE FROM CO POISONING OR A CAR JACKING.  *TR","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10619076,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/26/2014","dateComplaintFiled":"08/05/2014","vin":"2C4RC1CG7ER","components":"ELECTRICAL SYSTEM","summary":"WHEN DRIVING AT 73MPH ON AN INTERSTATE HIGHWAY ALL INSTRUMENTS STOPPED WORKING MOMENTARILY.  ALL WARNING LIGHTS DISPLAYED, SPEEDOMETER AND TACHOMETER STOPPED WORKING AND WINDSHIELD WIPERS CYCLED ON AND OFF ONCE.  *TR","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10614877,"manufacturer":"Chrysler (FCA US, LLC)","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"07/16/2014","dateComplaintFiled":"07/20/2014","vin":"2C4RC1BG0ER","components":"AIR BAGS,SERVICE BRAKES","summary":"SUBJECT VEHICLE (2014 CHRYSLER TOWN AND COUNTRY VAN, VEHICLE 2) WAS INVOLVED IN COLLISION ACCIDENT WITH 2005 FORD MUSTANG (VEHICLE 1). VEHICLE 1 PULLED OUT FROM A STOP SIGN TO TURN LEFT ONTO 4 LANE THOROUGHFARE WITH A LARGE TRUCK TURNING RIGHT ONTO STREET WHERE VEHICLE 1 WAS STOPPED. VEHICLE 1 DRIVER'S VIEW OF TRAFFIC WAS HINDERED BY TURNING TRUCK. VEHICLE 2 WAS IN THE INSIDE LANE PASSING THE TRUCK. VEHICLE 2'S RIGHT FRONT CORNER COLLIDED WITH LEFT FRONT CORNER OF VEHICLE 1 AT FULL VEHICLE SPEED SINCE DRIVER OF VEHICLE 1 DID NOT SEE VEHICLE 2 PULLING OUT AROUND TRUCK IN TIME TO BRAKE. VEHICLE 2 DRIVER SIDE STEERING WHEEL AIRBAG, DRIVER SIDE KNEE AIRBAG AND PASSENGER SIDE AIRBAG ALL DEPLOYED. DRIVER WAS THE ONLY PERSON IN VEHICLE 1. DRIVER OF VEHICLE 1 SUSTAINED EXTENSIVE ABRASIONS AND BRUISING OF BOTH LEGS FROM THE KNEES DOWN AND OF ONE FOOT FROM THE FORCE OF THE KNEE AIRBAG. THE KNEE AIRBAG ALSO PREVENTED THE DRIVER FROM PRESSING ON THE BRAKE PEDAL TO STOP THE VEHICLE SINCE THE AIRBAG WAS BETWEEN HER FEET AND VEHICLE BRAKE PEDAL. THE VEHICLE TRAVELED 3-4 CAR LENGTHS CROSSING INTO THE ONCOMING LANES BEFORE COMING TO A STOP AGAINST THE CURB ON THE OPPOSITE SIDE OF THE STREET. THE KNEE AIRBAG APPEARS TO BE A SAFETY ISSUE CAUSING MORE INJURY THAN WHAT WOULD HAVE BEEN SUSTAINED WITHOUT IT AND ALSO HINDERING DRIVER ACCESS TO THE BRAKE PEDAL TO STOP THE VEHICLE. THE STEERING WHEEL AIRBAG DEPLOYMENT DID NOT CAUSE ANY BRUISING OR NOTICEABLE INJURY TO THE DRIVER OTHER THAN MINOR SORENESS IN THE CHEST.  THE PASSENGER SIDE AIRBAG ALSO DEPLOYED AND BROKE THE FRONT WINDSHIELD.  *TR","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10605863,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/26/2014","dateComplaintFiled":"06/25/2014","vin":"2C4RC1GG0ER","components":"UNKNOWN OR OTHER","summary":"TL*  THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED WHILE DRIVING AT APPROXIMATELY 15 MPH, THE VEHICLE WAS MAKING A SQUEAKING NOISE. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN INFORMED THE CONTACT THAT THE NOISE WAS NORMAL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 5,500.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10605288,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/10/2014","dateComplaintFiled":"06/23/2014","vin":"2C4RC1CG6ER","components":"FUEL/PROPULSION SYSTEM","summary":"TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY.  THE CONTACT STATED THAT THE VEHICLE DID NOT REACH THE ADVERTISED NUMBER OF CITY AND HIGHWAY MILES PER GALLON.  THE CONTACT DID NOT INDICATE SPECIFIC SPEEDS.  THE DEALER AND MANUFACTURER WERE NOTIFIED.  THE FAILURE MILEAGE WAS 2,500.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10597074,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/27/2014","dateComplaintFiled":"06/09/2014","vin":"2C4RC1CGXER","components":"ELECTRICAL SYSTEM,STRUCTURE","summary":"FROM AN HALF HOUR OF PICKING UP MY CAR AND GETTING IT HOME I HAVE HAD A SEVERE SAFETY PROBLEM TO WHERE THE SLIDING DOOR EITHER DOESN'T CLOSE ALL THE WAY OR IF IT DOES IT MAKES A CLICKING NOISE AS IF TRY TO LATCH CLOSE. CALLED DEALER RIGHT OF WAY BROUGHT IT BACK NEXT DAY SAID THE COMPUTER FOR DOOR NEEDED TO BE UPDATED(REALLY BRAND NEW CAR) WORKED WHILE I WAS THERE GOT HOME LATER THAT DAY HAPPENED AGAIN DEALER LOOKED HAVE TO CHANGE MODULE WAITED FOR PART TO COME GOT IT BACK STILL HAPPENING NOW DEALER SAID LATCH NEEDED TO BE ADJUSTED SO THEY DID GOT IT BACK STILL HAPPENING. GOT A CHRYSLER CASE MANAGER THEY ARE DOING NOTHING ALL I ASKED WAS TO SWITCH CAR OUT SO NONE OF MY KIDS FALL OUT AND GET HURT OR POSSIBLY DIE NO ONE WANTS TO HELP STUCK WITH A DEFECTIVE VEHICLE FOR THE NEXT 3 YEARS. NEVER AGAIN WILL I GET CHRYSLER OR RECOMMEND ONE. HOPEFULLY NO ONE FALLS OUT OR THEY WILL BE IN A LOT OF TROUBLE.  *TR","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10594322,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"05/26/2014","dateComplaintFiled":"05/27/2014","vin":"2C4RC1CG1ER","components":"EQUIPMENT ADAPTIVE/MOBILITY","summary":"TL*  THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED WHILE DRIVING 60 MPH, A CHILD'S FINGER BECAME STUCK IN THE HEADPHONES THAT WERE EQUIPPED FOR THE FACTORY DVD PLAYER. THE CONTACT MENTIONED THAT THERE WAS A DEFECT IN THE HEADPHONES. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 8,000.   UPDATED 08/14/14*LJ","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10577564,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/04/2014","dateComplaintFiled":"04/05/2014","vin":"2C4RC1BG8ER","components":"ENGINE","summary":"WAS DRIVING ON HIGHWAY. MY KNEE TOUCHED THE KEY RING. VEHICLES ENGINE SHUT OFF. BRAKES LOST POWER. HAD A VERY DIFFICULT TIME STEERING AND GETTING VEHICLE STOPPED ON HIGHWAY. HAD TO GET IT IN PARK TO RESTART CAR.  *TR","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10576289,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/04/2014","dateComplaintFiled":"04/01/2014","vin":"","components":"ELECTRICAL SYSTEM","summary":"I RENTED A TOWN AND COUNTRY FROM ENTERPRISE. DROVE 2,000 MILES FROM PA TO FL. ON THE WAY BACK WHILE DRIVING ON THE HIGHWAY THE IGNITION GOT DISCONNECTED BRIEFLY AND CAME BACK AFTER 1-2 SECONDS. AT THAT TIME I DIDN'T REALIZE HOW DANGEROUS IT COULD BE (WE HAD NO ACCIDENT NOR INJURY AT ALL) BUT NOW I SEE THAT THIS COULD BE LINKED TO THE GM IGNITION RECALL (DOES THIS VEHICLE HAVE THE SAME IGNITION SUPPLIER AS GM?). PLEASE INVESTIGATE THE CASE AS THIS MAY INDICATE THAT THE IGNITION RECALL SHOULD ALSO INCLUDE SOME CHRYSLER VEHICLES AS WELL.   *TR","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10566649,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/28/2014","dateComplaintFiled":"03/02/2014","vin":"","components":"FUEL/PROPULSION SYSTEM","summary":"WHILE GETTING ON THE HIGHWAY THE GAS PEDAL WAS PRESSED TO FULL AND EXHAUST SMELL OR A GAS SMELL WAS WITNESSED IN THE BACK SEAT. AFTER SEVERAL DELIBERATE TIMES OF PRESSING THE GAS TO FULL EVERY TIME THE SAME SMELL WAS WITNESSED IN THE BACK SEATS OF THE VEHICLE. VEHICLE IS SIX MONTHS OLD AND IS GOING TO BE GOING TO THE DEALER ASAP.  *TR","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]}]}