{"count":521,"message":"Results returned successfully","results":[{"odiNumber":11746385,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/25/2026","dateComplaintFiled":"06/25/2026","vin":"2C4RC1BG2GR","components":"POWER TRAIN","summary":"Gear skipping, engine loosing power","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11745460,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/20/2026","dateComplaintFiled":"06/21/2026","vin":"2C4RC1CG3GR","components":"SEATS","summary":"While driving down the road, 30mph, driver side head rest deployed, hitting me in the back of the head.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11739390,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2023","dateComplaintFiled":"05/21/2026","vin":"2C4RC1BG3GR","components":"SEATS","summary":"Inadvertent passenger side head rest deployment while driving with no collisions.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11737544,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/10/2026","dateComplaintFiled":"05/13/2026","vin":" 2C4RC1BG9G","components":"POWER TRAIN","summary":"The transmission vehicle just stopped in the road.  Causing road blockage and stranded passengers in the with out cell service.    Vehicle has been looked at and this same problem that is listed for the recall but this vin isn't listed in the recall.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11736778,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/06/2026","dateComplaintFiled":"05/09/2026","vin":"2C4RC1BG7GR","components":"SEATS","summary":"I am submitting this letter to formally express my serious concern and dissatisfaction regarding a safety issue that occurred and that, under only slightly different circumstances, could have resulted in a far more dangerous outcome. The situation I experienced was not only unacceptable but indicative of a potential systemic failure that warrants immediate investigation.  The incident posed a clear risk to my safety and the safety of others. It is deeply troubling that such a failure was able to occur at all, and even more troubling that\u2014had the conditions been marginally different\u2014it could have led to severe injury or worse. This is precisely the type of preventable hazard that NHTSA exists to identify and address before it results in tragedy.  I am requesting that NHTSA review this matter thoroughly, determine whether similar incidents have been reported, and take appropriate action to ensure that this issue is corrected. Consumers should not be placed in harm\u2019s way due to defects or oversights that compromise the safe operation of a vehicle or its components.  This experience has left me with significant concerns about the reliability and safety of the system involved. I urge NHTSA to treat this as a serious complaint and to investigate promptly so that no one else is put at risk.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11734780,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/30/2026","dateComplaintFiled":"04/30/2026","vin":"2C4RC1CG9GR","components":"SERVICE BRAKES, HYDRAULIC,POWER TRAIN,ENGINE","summary":"The contact owns a 2016 Chrysler Town and Country. The contact stated that while the vehicle was in reverse(R), the vehicle stalled, and the power steering became inoperable. Additionally, the failure recurred while making right or left turns at various speeds. The contact depressed the brake pedal, shifted to park(P) and restarted the vehicle after each failure. The failure recurred intermittently. The check engine, power steering, and the ABS warning lights and other unknown warning lights were illuminated. While researching on the NHTSA.GOV website, the contact associated the failure with NHTSA Campaign Number: 16V461000 (Power Train). The dealer was contacted and confirmed that the VIN was not included in the recall. The dealer referred the contact to the NHTSA Hotline to report the failure. The vehicle was not diagnosed or repaired. The manufacturer was informed of the failure. The failure mileage was approximately 125,002.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11720955,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/27/2026","dateComplaintFiled":"02/27/2026","vin":"2C4RC1BG6GR","components":"POWER TRAIN","summary":"The contact owns a 2016 Chrysler Town and Country. The contact stated that while driving and while the vehicle was parked, the vehicle unexpectedly slipped out of gear with the check engine warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the transmission had failed and needed to be repaired. The vehicle was not repaired. The vehicle was taken to the dealer, where it was diagnosed, and it was determined that the transmission had failed and needed to be repaired or replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for further assistance. The approximate failure mileage was 120,000.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11718890,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/17/2026","dateComplaintFiled":"02/18/2026","vin":"2C4RC1BG7GR","components":"POWER TRAIN","summary":"Transmission pump failure leading to sudden power loss. This is a known problem with 2015-16 Chrysler Town & Country's and there is a recall out for it (Chrysler:S44, NHTSA: 16V461000). However my VIN does not appear in the recall registry, despite being manufactured right in the middle of the specified manufacturing time span for the defect. Because of this I was never sent any information on the recall as the company doesn't think my vehicle was affected. I disagree and think their database is incorrect. My vehicle manufacture date is Nov 15, and the recall span for my model of vehicle is Jul 15-Apr 16. I would like someone to verify and explain to me why my vehicle, which has this problem, isn't included in the recall.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11710956,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2024","dateComplaintFiled":"01/14/2026","vin":"2C4RC1BG0GR","components":"POWER TRAIN","summary":"The contact owns a 2016 Chrysler Town and Country. The contact stated that while at a complete stop, the vehicle failed to accelerate upon depression of the accelerator pedal. The contact was forced to place the gear selector into either park(P) or neutral(N), and restarted the vehicle, and the vehicle resumed normal operation after being restarted. The contact stated that on one occasion, the check engine warning light illuminated. The vehicle was taken to an independent mechanic, and the contact was informed that there was a sensor inside the transmission that was defective, and that the transmission needed to be replaced. The mechanic informed the contact of  NHTSA Campaign Number: 16V461000 (Power Train); however, the vehicle was not included in the recall. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not repaired. The approximate failure mileage was 160,000.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11705879,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2025","dateComplaintFiled":"12/18/2025","vin":"2C4RC1BG0GR","components":"LATCHES/LOCKS/LINKAGES","summary":"The contact owns a 2016 Chrysler Town and Country. The contact stated that the rear passenger\u2019s and driver\u2019s side sliding doors failed to remotely latch properly. The contact had to manually slam the rear sliding doors for the doors to latch securely. The vehicle was taken to the dealer, who informed the contact that the vehicle was covered under Technical Service Bulletin: 23-001-25 (Sliding Door Lock(s) Inoperable Warranty Extension X98); however, the contact needed to pay for the door panels,  which might crack during the repair. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 117,000.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11704418,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/08/2025","dateComplaintFiled":"12/11/2025","vin":"2C4RC1CG3GR","components":"POWER TRAIN","summary":"After the Chrysler dealer in Glendale CA completed Recall S44 \u2013 Transmission Oil Pump on my 2016 Chrysler Town & Country in October 3 2025, the transmission began to malfunction and eventually stopped shifting completely. The dealer drained the transmission fluid, removed both front axles, removed all transmission components, and replaced the transmission oil pump, seals, bolts, and torque converter as required by the recall. The transmission is available for inspection upon request.  Safety Risk: The vehicle became unsafe to drive when the transmission began shifting erratically and then failed to shift at all, causing sudden loss of acceleration in traffic and posing a risk to myself and others.  Diagnostic Codes: Before the recall, the vehicle had code P06DE (Engine Oil Pressure Control). Chrysler has a documented TSB for P06DE requiring a PCM software update, but the dealer did not perform this update during the recall. After the recall, the vehicle developed new code P0760 (Shift Solenoid C Malfunction), which was not present prior to the recall and appeared only after the transmission was reassembled.  Inspection and Confirmation: The dealer confirmed P0760 but refused further inspection or repair, stating it was \u201cnot related,\u201d despite the failure occurring immediately after major recall-related transmission work. The vehicle has not been inspected by the manufacturer. The failure is reproducible: the transmission will not shift.  Reason for Complaint: This failure happened shortly after the S44 recall, which involved complete transmission disassembly. The combination of new post-recall transmission codes, the absence of a required PCM software update, and the sudden unsafe failure raises concern that the recall work may not have been performed correctly. I request NHTSA review whether Recall S44 repairs are causing secondary failures or being improperly completed","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11703965,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/08/2025","dateComplaintFiled":"12/09/2025","vin":"2C4RC1JG4GR","components":"EXTERIOR LIGHTING","summary":"I have had two 2016 Town & Country\u2019s both of which have the same issue of the automatic high beam occasionally not turning off for oncoming vehicles. I have in fact been pulled over because they failed to turn off for a Michigan state police officer. The problem occurs most when on a large divided highway such as an interstate or in curves. This has been an issue ongoing with both of them and the sensor has been since discontinued by Chrysler so I can\u2019t try replacing it anymore however the fact that both of mine have done this indicates to me that this is a larger problem.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11701926,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/28/2025","dateComplaintFiled":"11/28/2025","vin":"2C4RC1BG0GR","components":"POWER TRAIN","summary":"The contact owns a 2016 Chrysler Town and Country. The contact stated while driving at an undisclosed speed in traffic, the vehicle stalled. The contact shifted to neutral(N) and was able to drive to the intended destination. The contact stated that while driving and attempting to stop the vehicle, the vehicle required to be shifted to neutral(N) repeatedly. In addition, the contact stated that on another occasion, the vehicle independently accelerated, prompting the contact to immediately depress the brake pedal to stop the vehicle. The contact stated that the failure had occurred several times. In addition, the check engine warning light later illuminated. The contact used a fuel treatment to clean the fuel; however, the failure recurred. The vehicle was taken to an independent mechanic, where it was diagnosed with thermostat and transmission failure. The contact was provided DTC: P0128 with DTC Severity of 2 of 3. The contact was informed that the thermostat and transmission needed to be replaced. The contact stated that only the thermostat was being replaced. The dealer was made aware of the failure and informed the contact that the VIN was not associated with any recall. The contact referenced an unknown recall with a similar failure description, but the VIN was not associated with the recall. The manufacturer was made aware of the failure. The failure mileage was approximately 133,000.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11691331,"manufacturer":"Chrysler (FCA US, LLC)","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/02/2025","dateComplaintFiled":"10/04/2025","vin":"2C4RC1BG2GR","components":"UNKNOWN OR OTHER","summary":"My 2016 T & C was parked on an incline when about 5 minutes after I exited the vehicle, it began to roll backwards. Van was in park and off. It rolled back and hit a church sign which stopped it from going over a steep bank and into traffic on Route 29 near Gretna, Va.  Extensive damage to sign as well as probably total loss of my van. This happened on 10/2/2025 at 11:00 AM","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11689453,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/21/2025","dateComplaintFiled":"09/24/2025","vin":"2C4RC1BGXGR","components":"STRUCTURE","summary":"Issue 1) Side slide door on driver side won't open. I could not get my child out and had to crawl across. Won't unlock, won't open manually, won't open electronically, won't unlock with fab.  Issue 2) driver window has failed 3 times now. Like clock work every 2 and a half to 3 years it goes out.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11689575,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2025","dateComplaintFiled":"09/24/2025","vin":"2C4RC1BG8GR","components":"UNKNOWN OR OTHER","summary":"I have owned 2 chrysler town and countrys over the past 9 years, a 2010 and a 2016.  The rear sliding door has locked up and doesn't allow the door to open.  It happened to the 2010 so I decided to get a newer one and now the same thing has happened to the 2016.  The 2016 also has a driver window problem where the regularactor breaks and has to be replaced.  I have replaced it 4 times in the past year.  My son is a mechanic and has urged me not to buy chrysler, but I was loyal so I still have it.  I am seriously considering a brand change now due to the annoyance and the safety aspect.  I transport my family alot and this problem is putting a big damper on things.  I have also researched this on the internet and it seems to be a common problem.  Can I ask why there isn't a recall on these issues?  Thanks you for your time.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11686689,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/04/2025","dateComplaintFiled":"09/11/2025","vin":"2C4RC1BG4GR","components":"SEATS","summary":"Headrest literally exploded open while driving down the highway with my 15 yr old (who has had 3 brain surgeries) was sitting in the seat. The headrest is now split open and will not \"close up\". I had a Dodge dealership tell me it was a known problem and they said they would order me a new headrest but it's been 6-9 months and now they will not return my phone calls. Is this a broken active headrest restraint? Seems like a safety hazard for my family that I cannot get it fixed.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11679831,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/05/2025","dateComplaintFiled":"08/11/2025","vin":"2C4RC1BG1GR","components":"AIR BAGS","summary":"Passenger side headrest deployed.  Vehicle was not involved in a accident.  Was parked at the time.   Is available for inspection.  No one was hurt, but I'm now afraid that the driver side headrest may deploy while I'm driving and could cause me to have an accident.  There was not warning or indication that headrest was faulty or ready to deploy.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11679294,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/31/2025","dateComplaintFiled":"08/08/2025","vin":"2C4RC1BG5GR","components":"POWER TRAIN","summary":"Van was driving fine, no issues. Regular maintenance done, and 100,000 mile work completed within last year. One day it was totally fine, the next day it was whining, hopping and driving unsafely. Transmission randomly needs replaced. Throwing codes for low pressure and the pump losing prime. All codes were transmission lost of pressure related and the transmission has an internal failure.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11676476,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/25/2025","dateComplaintFiled":"07/27/2025","vin":"2C4RC1BG7GR","components":"UNKNOWN OR OTHER","summary":"My back sliding door on the left side just locked up and will not release. This car is a 2016 with only approx 43,600 miles . The door just will not open at all. This has a tsb#23-017-20 i found on line where others have complained","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11675812,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/17/2025","dateComplaintFiled":"07/24/2025","vin":"2C4RC1JG0GR","components":"POWER TRAIN","summary":"The contact owns a 2016 Chrysler Town and Country. The contact stated while driving 65 MPH, the vehicle decelerated and stalled. The vehicle was towed to an independent mechanic, and it was determined that the transmission pump had failed and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in NHTSA Campaign Number: 16V461000 (POWER TRAIN). The contact stated that the vehicle had experienced the failure listed in the recall. The local dealer was not contacted. The failure mileage was 103,000.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11676050,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/18/2025","dateComplaintFiled":"07/24/2025","vin":"2C4RC1BG8GR","components":"UNKNOWN OR OTHER","summary":"A 2015-2016 Chrysler Town & Country and Dodge Grand Caravan recall was issued due to a potential loss of motive power. The transmission pump could seize, causing a loss of hydraulic pressure. This recall also includes 2016 Dodge Journey and Ram ProMaster vehicles. To check if your specific vehicle is affected, you'll need your 17-digit Vehicle Identification Number (VIN).   This the issue I have with my van.I believe my van should be included in this recall. I cannot trust this vehicle especially on the highway. The transmission is 62TE and was manufactured during the same time as the recalled vehicles. The code reader indicates the hydraulic pumps are not working. I need to have a safe vehicle that I can depend on.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11674076,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/12/2025","dateComplaintFiled":"07/16/2025","vin":"2C4RC1GG6GR","components":"SEATS,UNKNOWN OR OTHER","summary":"HEAD REST ON PASSENGER FRONT SEAT DEPLOYED/MALFUNCTIONED UNEXPECTEDLY.  YES IT IS AVAILABLE FOR INSPECTION.  IT COULD HAVE HIT MY HUSBAND IN THE HEAD AS HE WAS ENTERING THE VEHICLE.  NOW I AM CONCERNED THE SAME MALFUNCTION MAY HAPPEN ON DRIVERS SIDE WHILE VEHICLE IS BEING DRIVEN.  NO  NO  NO WARNING WERE GIVEN","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11673319,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/10/2025","dateComplaintFiled":"07/14/2025","vin":"2C4RC1BG0GR","components":"POWER TRAIN","summary":"I was pulling up to a red stoplight to stop and the vehicle sputtered to a stop & the engine stalled and I tried to restart the vehicle & it immediately died 2 times. On the 2rd time starting the vehicle it stayed one, I had put on my hazard lights by this time as the light had already turned green and the 2 cars behind me had pulled around me to go through the intersection. Once my car started again, I pulled over to the turn lane & pulled into the gas station parking lot. The car stayed on and was ok until I was almost home. I had pulled up to stop at a stop sign & it reacted similarly; sputtered to a stop then just turned off. No check engine light on or anything. Thankfully ai was able to make it the couple.blocks away to my home.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11672360,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/09/2025","dateComplaintFiled":"07/09/2025","vin":"2C4RC1BG5GR","components":"POWER TRAIN","summary":"The contact owns a 2016 Chrysler Town & Country. The contact stated that while driving at an undisclosed speed and attempting to accelerate, the RPM increased quickly but the vehicle lost motive power. The contact was able to pull over to the shoulder of the roadway, where the failure persisted, and the contact became aware that the vehicle failed to respond while in reverse. The check engine warning light was illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the transmission pump. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 16V461000 (Power Train), but the VIN was not included. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 77,000.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11668832,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/18/2025","dateComplaintFiled":"06/24/2025","vin":"2C4RC1BG8GR","components":"UNKNOWN OR OTHER","summary":"The transmission on my 2016 Chrysler Town & Country with a 62TE transmission is faulty. The pumps inside the transmission are not working and seizing up. I checked with recalls and according to Mopar, there is no recall on my particular vin number.  But I have read that a recall was issued for 2016 Chrysler and Dodge products with the same 62TE transmission as mine. I would like to register a complaint, I believe my van should be included in the recall and want someone to investigate.  I have also many other minivan owners with 62TE transmissions have experienced the same problem.  I believe my van was missed in the initial recall and would like to believe this problem can be addressed.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11667010,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/11/2025","dateComplaintFiled":"06/15/2025","vin":"2C4RC1CG3GR","components":"STRUCTURE,UNKNOWN OR OTHER","summary":"First incident. Driver side sliding door lock failed. Sliding door could not be unlocked and opened from inside or outside the vehicle. Had to use other sliding door to exit van. Door had to be dismantled and failed latch replaced. Approximately 7 years old and roughly 52,000 miles. This was around 9/2023.  Second incident. Passenger side sliding door lock failed. Sliding door could not be unlocked and opened from inside or outside the vehicle. Had to use other sliding door to exit / enter van. Scheduled to go in for failed latch replacement at  Chrysler dealer. Approximately 9 years old and roughly 63,000 miles.   Either one of these unexpected failed door latch incidents could have led to injury or possibly death.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11666865,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/08/2025","dateComplaintFiled":"06/13/2025","vin":"2C4RC1BG8GR","components":"VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM","summary":"For the last few weeks my car has been stalling when I come to a complete stop or as I am breaking. Sometimes it takes as many as 7 tries of putting it in park, turning it off and turning it back on. The check engine light is not on. Mechanic cannot determine problem. I have found hundreds of other claims saying the same thing with no resolution found. This has been a reoccuring problem and is inconsistent. Can happen 5 times in a 5 mile trip and 0 times in a 50 mile trip.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11664545,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/23/2025","dateComplaintFiled":"06/03/2025","vin":"2C4RC1BG4GR","components":"POWER TRAIN","summary":"The contact owns a 2016 Chrysler Town and Country. The contact stated while driving at 30 MPH and depressing the accelerator pedal, the vehicle failed to respond as intended. The contact stated that a dealer was contacted, and the vehicle was taken to the dealer where it was diagnosed with transmission failure. The contact was informed that the transmission pump had failed, and the transmission needed to be replaced. The manufacturer was notified of the failure, and informed the contact that the VIN was not under recall. The contact related the failure to NHTSA Campaign Number: 16V461000 (Power Train). The approximate failure mileage was 120,000.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11663749,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/29/2025","dateComplaintFiled":"05/29/2025","vin":"2C4RC1CG6GR","components":"POWER TRAIN","summary":"I purchased a used 2016 Chrysler Town & Country in February 2017 at 33,000 miles. At 77,000 miles, the transmission failed and had to be replaced, just beyond the 65,000-mile warranty. The second transmission has now failed again just beyond 100,000 miles.  In addition to the repeated transmission failures, this vehicle was manufactured without a transmission dipstick, which Chrysler made proprietary. Multiple mechanics confirmed that checking or maintaining transmission fluid requires special tools or dealer-only service, making regular maintenance nearly impossible for owners.  This design flaw contributes to premature failure of the transmission and creates a safety and reliability risk. Chrysler must be held accountable for releasing a vehicle with limited serviceability and repeat major component failures. I am requesting the NHTSA investigate this issue for safety, design defect, and potential recall.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11660916,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/12/2025","dateComplaintFiled":"05/14/2025","vin":"2C4RC1BG0GR","components":"POWER TRAIN","summary":"The contact owns a 2016 Chrysler Town & Country. The contact stated while driving at an undisclosed speed, the engine seized. There were no warning lights illuminated. The vehicle was restarted after several attempts; however, the failure reoccurred. The vehicle was towed to an independent mechanic where it was diagnosed with transmission pump module failure. The contact was informed that the transmission pump needed to be replaced. The vehicle was not repaired. In addition, the contact stated the failure had occurred with an infant child inside the vehicle. The manufacturer was not made aware of the failure. The failure mileage was approximately 116,000.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11649248,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/27/2025","dateComplaintFiled":"03/19/2025","vin":"2C4RC1CG1GR","components":"POWER TRAIN,ELECTRICAL SYSTEM,LANE DEPARTURE","summary":"1st Vehicle was driving heavy so I got it checked and the transmission had to be replaced, this was in July?? 2024. The vehicle was still driving heavy  2nd was the traction light(s) VSR?? light turned on 3rd The check engine light came on and gave a P0420 Code. The right catalytic converter was replaced in March 2025 4th The same day I went to repare the Catalytic Converter (before replacement), the Blind Spot System warning came on along with 1. My windshield wipers turning on and off by themselves, 2. rpm went down to 0, 3. the low fuel sign came on even though I just fueled up AND the needle dropped to E, 4. the MPH also went down to 0, 5. the tire detection came on + the light, 6. the ABS light came on, 7. the traction lights came, 8. Heating/A/C system dropped to a lower pressure and then regained pressure, 9. there is a skip when accelerating, 10. won't properly read mileages used11. I lose control of my turn signals, lights, wipers AND hazard light as well as the powered windows Everything turned off and I gained control again Then it started again I turned the vehicle off but the lights kept turning on and off and I kept gaining control then losing it ALL of this occurs while I am driving, at a stop, or just turning on the vehicle Yes this possesses an issue for my and the safety of others No and Yes about the confirmed issues with a certified dealership  No because I am scheduled for an appointment with a Chrysler dealer tomorrow (Mar.20th,2025) Yes because I have gone to other dealers and they cannot figure out what the main issue is No the issue has not been inspected by the manufacturer, police, insurance rep., etc. Yes and No to other warnings  I knew someone was off because when I turn the key to the run position right before I turn the vehicle on, the check engine light stays on If I leave it in that position until all the other lights turn off, the check engine light remains on When I turn the vehicle completely on, the check engine light disappears","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11649120,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/18/2025","dateComplaintFiled":"03/18/2025","vin":"2C4RC1BG6GR","components":"POWER TRAIN","summary":"The transmission studders and temporarily loss of power. Chrysler is aware of issue but will not do anything until nhtsa makes a recall.  This is our family of 5 primary vehicle, and we are afraid of this issues causing an accident that can cause harm if not death. I thought the S44 recall would cover the vehicle but it's not listed.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11648639,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/20/2024","dateComplaintFiled":"03/17/2025","vin":"2C4RC1BG7GR","components":"POWER TRAIN","summary":"Transmission failed while driving in the highway. There\u2019s a recall S44 but my vin is not included in the list while my car has the same symptoms that the cars included in that recall.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11648665,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/25/2025","dateComplaintFiled":"03/17/2025","vin":"2C4RC1CG0GR","components":"BACK OVER PREVENTION","summary":"Park assist system failed. Service Park Assist System message appeared and park assist system turned off and won't turn back on. changed sensors, module and cleaned connector still does not work.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11646386,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/03/2025","dateComplaintFiled":"03/04/2025","vin":"2C4RC1BG9GR","components":"SEATS","summary":"The middle seat (driver side) was sitting properly, it clicked into place and wasn\u2019t folded for months.  It suddenly decided to fold on my child while we were driving.  It hurt my child and it took an hour to get him to calm down and even be ok with going back into the van","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11646387,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2023","dateComplaintFiled":"03/04/2025","vin":"2C4RC1BG9GR","components":"ELECTRICAL SYSTEM","summary":"The drivers side passenger door sealed shut and won\u2019t open.  Can\u2019t open with the button or manually, it was completely stuck shut   Which is a massive issue if I were in a wreck and hit from the other side as I have four kids who ride in my vehicle daily","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11646388,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2024","dateComplaintFiled":"03/04/2025","vin":"2C4RC1BG9GR","components":"ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE","summary":"The wire under the passenger side that controls the cruise control and abs system snapped suddenly.  There was no impact or accident it just detached itself on the highway","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11646389,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2023","dateComplaintFiled":"03/04/2025","vin":"2C4RC1BG9GR","components":"VISIBILITY/WIPER","summary":"The drivers side window sudden fell off the track and into the door while driving   No accident, nothing unusual, just the door suddenly coming off and crashing inside the door","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11645530,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/24/2025","dateComplaintFiled":"02/28/2025","vin":"2C4RC1BG7GR","components":"POWER TRAIN","summary":"The contact owns a 2016 Chrysler Town & Country. The contact stated while driving 30 MPH or more, the transmission jerked before shifting gear. Additionally, while driving 35 - 40 MPH, there was a grinding metal sound coming from underneath the vehicle. While driving 30 MPH, the vehicle vibrated abnormally, without warning. The contact stated that the failure was intermittent. There were no warning lights illuminated. The vehicle was taken to the dealer who diagnosed the vehicle with transmission failure. The contact was informed that the transmission needed to be replaced. The dealer confirmed that the VIN was not included in NHTSA Campaign Number: 16V461000 (Power Train). The vehicle was not repaired. The manufacturer was informed of the failure. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 198,000.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11637278,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/03/2025","dateComplaintFiled":"01/21/2025","vin":"2C4RC1CG9GR","components":"ELECTRICAL SYSTEM,STRUCTURE,UNKNOWN OR OTHER","summary":"I received a letter from Chrysler regarding TSB #23-017-20 regarding the rear sliding doors unable to be opened either electrically or manually a few years ago. Recently the cars left/rear door wouldn't work. Unable to open it at all. It's a 2016 Town and Country with 147,421 miles on it. Well within the TSB requirements.  I called a local Chrysler dealer. They told me if they decided the cars problem wasn't part of the recall they would charge me $250.00 for diagnostics. It clearly is related since it has the same symptoms. Sounds like their way of avoiding the repairs since Chrysler will only  reimburse the dealer for 1.2 hrs when actually repair time is past 3 hours.  I then called 1-800-247-9753 the number on Chrysler's service bulletin they mailed me. After a 30 minute conversation were they told me the car didn't qualify. I convinced them it did when I referred the letter they sent me. They said to contact a dealer which I told them I had. I explained their response and they said they would put a complaint  regarding the dealer and there was nothing else they could do.  I called another local dealer and they never bothered to call me back.  I called a local car repair place since the letter says they would reimburse someone else if the repair is done somewhere else. They refused to sell the place the part to them.  I entered my vin number on Chrysler's web site that they provide to reimburse customers. The vin number came back as not qualifying for the service bulletin.  These are their ways to avoid servicing these cars under the Service Bulletin.  I have proof the car is within the mileage limit and at this time it still is.  I had to replace the part myself. My wife needed the car and couldn't wait for Chrysler.  There are many places online were people with the same problem were denied the repair even though they did qualify.   Thanks","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11635789,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/18/2024","dateComplaintFiled":"01/14/2025","vin":"2C4RC1BG6GR","components":"POWER TRAIN,ENGINE","summary":"Purchased vehicle in March 2024 then in late august 2024 the engine light came on. On October 3rd i took the vehicle to a Chrylser dealer near me and they diagnosed it as needing a TRANSMISSION & OIL COOLER REPLACEMENT, #5 FUEL INJECTOR, and VACUUM HARNESS among other things.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11635101,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/22/2024","dateComplaintFiled":"01/09/2025","vin":"2C4RC1BG6GR","components":"ELECTRICAL SYSTEM","summary":"Passenger side sliding door makes noise and won't open remotely or manually. When it does open it will close on its own sometimes making it dangerous when loading my children.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11631698,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/02/2024","dateComplaintFiled":"12/19/2024","vin":"2C4RC1CG0GR","components":"ENGINE","summary":"Oil filter housing leaks is made out of cheap plastic and failed. Leaking oil can make roads slick and cause accidents and is a fire hazard to vehicle.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11631386,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/18/2024","dateComplaintFiled":"12/18/2024","vin":"2C4RC1BG2GR","components":"Carry Handle, Shell, Base,Insert, Padding","summary":"The styrofoam headrest snapped in half and came off of the base of the car seat. Graco will not replace even though it renders the car seat useless because they say it does not cover under warranty. The car seat is a little over 2 years old.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"},{"type":"Child Seat","productYear":"9999","productMake":"GRACO","productModel":"TRIOGROW","manufacturer":"Graco Children's Products, Inc."}]},{"odiNumber":11630768,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/31/2024","dateComplaintFiled":"12/15/2024","vin":"2C4RC1CG9GR","components":"UNKNOWN OR OTHER","summary":"car would turn off randomly while driving; this primarily happened at red lights. After a moment was able to turn car back on and continue driving. Took car to mechanic and had something replaced; however, this issue continued. Took car to dealership and they confirmed that they could find nothing wrong with the car. Dealership that provided follow-up call that there was a potential fix to have PCN (?) chip updated and that this was a known issue. It does not seem safe to have a car randomly turning off while driving; especially in a large mini van which is most commonly used by families with young children. The dealership made me pay $300 to pay for the safety fix despite it being a known issue and a safety issue. When the car would turn off this was at 0 mph but it occured coming from all different types of speeds. Foot on the break in the middle of an inner section - that is DANGEROUS and someone speeding through and crashing into you. PCN update was completed at Chrysler dealership.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11627095,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/20/2024","dateComplaintFiled":"11/24/2024","vin":"2C4RC1GG7GR","components":"POWER TRAIN","summary":"Vehicle lost power while driving and shut off while driving.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11624750,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/10/2024","dateComplaintFiled":"11/12/2024","vin":"2C4RC1BG4GR","components":"POWER TRAIN,ENGINE","summary":"The contact owns a 2016 Chrysler Town and Country. The contact stated while driving 65 MPH, the check engine warning light illuminated and there was a misfire in the engine. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The VIN was not included in NHTSA Campaign Number: 16V461000 (POWER TRAIN). The contact related the failure to the recall. The manufacturer was not notified of the failure. The failure mileage was 176,212.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11624843,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/12/2024","dateComplaintFiled":"11/12/2024","vin":"2C4RC1BG3GR","components":"ENGINE","summary":"The contact owns a 2016 Chrysler Town and Country. The contact stated while the vehicle was at the independent mechanic for transmission replacement, the contact was informed that the plastic oil filter housing had melted. The contact was informed that the oil filter housing needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was unknown.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11624479,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/08/2024","dateComplaintFiled":"11/11/2024","vin":"2C4RC1BG7GR","components":"POWER TRAIN","summary":"Sudden transmission failure while driving caused loss of power while in active traffic. Engine code P076A.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11622446,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/21/2024","dateComplaintFiled":"10/29/2024","vin":"2C4RC1BG6GR","components":"LATCHES/LOCKS/LINKAGES","summary":"The contact owns a 2016 Chrysler Town and Country. The contact stated that the locking mechanism of the driver's side rear sliding door had failed and the door could not be opened remotely or manually.  The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was notified of the failure but no assistance was offered. The local dealer was not contacted. The failure mileage was 62,000.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11619949,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/23/2024","dateComplaintFiled":"10/15/2024","vin":"2C4RC1BG8GR","components":"ELECTRICAL SYSTEM,ENGINE","summary":"while i was driving the van started acting like i was driving a stick shift car. stalling out . Now the car jumps and wants to turn off when I'm reversing or trying to drive. It feels like i am driving a stich shift car and cant get out of first gear.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11617473,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/28/2024","dateComplaintFiled":"10/01/2024","vin":"2C4RC1BG9GR","components":"POWER TRAIN","summary":"The contact owns a 2016 Chrysler Town and Country. The contact stated while driving at an undisclosed speed, the vehicle was unable to shift out of first gear, failing to exceed 30 MPH. There were no warning lights illuminated. The vehicle was taken to an independent mechanic, who diagnosed failures with the transmission and torque converter. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 139,000.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11615443,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/28/2023","dateComplaintFiled":"09/19/2024","vin":"2C4RC1BG5GR","components":"POWER TRAIN","summary":"The contact owns a 2016 Chrysler Town and Country. The contact stated while driving 40-50 MPH, the vehicle unintendedly decelerated, and the vehicle failed to exceed 30 MPH while depressing the accelerator pedal. The contact was unsure whether a warning light was illuminated. The contact pulled into a parking lot and the vehicle was towed to the residence. The vehicle was test driven by an independent mechanic. The mechanic determined that the transmission pump had failed and needed to be replaced. An unknown dealer was notified of the failure and informed the contact that the VIN was not included in NHTSA Campaign Number: 16V461000 (Power Train). The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 165,000.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11614707,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/15/2024","dateComplaintFiled":"09/15/2024","vin":"2C4RC1BG8GR","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"Righ passenger side door making a buzzing sound when locking/unlocking sliding door. Door will not open. Just bought car yesterday, 9/14/24","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11614603,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/14/2024","dateComplaintFiled":"09/14/2024","vin":"2C4RC1BG3GR","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"The van cut off while driving twice in one day. Took van to have battery, starter and alternator checked and all was find.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11614101,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/11/2024","dateComplaintFiled":"09/11/2024","vin":"2C4RC1BG9GR","components":"SEATS","summary":"While parked in a parking lot, the active headrest restraint deployed, abruptly forcing my neck/head forward. The plastic piece inside the seat appears to be broken. After doing research, it sounds like this is a pretty widespread problem.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11612656,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/04/2024","dateComplaintFiled":"09/04/2024","vin":"2C4RC1BG6GR","components":"POWER TRAIN","summary":"Unknown nature of causing transmission to surgeon RPMs before going into overdrive. Has caused the vehicle to go into limp or loss of power mode. Would be very dangerous if it happened on a interstate or very busy highway. Could cause a wreck or death","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11610672,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/24/2024","dateComplaintFiled":"08/24/2024","vin":"2C4RC1CG4GR","components":"SEATS","summary":"Found the front passenger seat headrest activated and separated from the frame after entering the parked vehicle. Unable to reset the headrest. It appears that the plastic frame that holds a silver locking bar broke. There was no rear end damage or known collision from the rear to this vehicle. The car had been parked for approximately 5 hours in 90+ degree weather in Illinois before reentering the vehicle.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11607209,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/08/2024","dateComplaintFiled":"08/08/2024","vin":"","components":"POWER TRAIN","summary":"The contact owns a 2016 Chrysler Town and Country. The contact stated while driving at an undisclosed speed, the check engine warning illuminated. The vehicle was taken to an independent mechanic where the vehicle was diagnosed as a failure with the transmission torque converter. The contact was informed that the transmission torque converter needed to be replaced. The vehicle was not repaired. The dealer was not contacted, and the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The failure mileage was approximately 108,000. The VIN was not available.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11606324,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/18/2024","dateComplaintFiled":"08/04/2024","vin":"2C4RC1BG1GR","components":"POWER TRAIN","summary":"Vehicle slipped out of gear causing vehicle to jerk suddenly and wouldn\u2019t drive. Vehicle had transmission flushed and now drives but intermittently (frequently) vibrates hard/shakes like it\u2019s coming out of gear while at certain speeds. This make/model vehicle had a recall issued for this issue but my VIN wasn\u2019t part of the recall.  It has all the issues the recall listed.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11605349,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/22/2024","dateComplaintFiled":"07/30/2024","vin":"2C4RC1GGXGR","components":"AIR BAGS,SEATS","summary":"Driver side headrest deployed (AHR system) while driving at a speed of 55 mph with no accident. Driver bit tongue while driving.  I have found many complaints of this issue online. Vehicle hasn't been inspected at this time since it happened a little over a week ago while on vacation. There were no warning signs that it was going to happen.  Just purchased this 2016 Chrysler Town and County a little over a month ago and now have this repair to consider of a faulty \"safety\" system.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11604060,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/23/2024","dateComplaintFiled":"07/23/2024","vin":"2C4RC1HG8GR","components":"POWER TRAIN","summary":"The contact owns a 2016 Chrysler Town and Country. The contact stated while driving at an undisclosed, the contact became aware of a failure with the transmission. The contact stated that the vehicle could not be shifted out of neutral. There was no warning light illuminated. The vehicle was able to restart however, the failure recurred. The vehicle was towed to the dealer where it was diagnosed as a failure with the transmission pump. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 97,000.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11602861,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/04/2024","dateComplaintFiled":"07/17/2024","vin":"2C4RC1CG9GR","components":"SEATS","summary":"The driver's seat headrest went off. The leather front popped off from the backing. Inside you can see where there is plastic broken and we can't push the pieces back together. The pop of it going off was loud and thank goodness I wasn't driving on the highway when it happened. Vehicle was not in motion when it went off. We were cleaning out the van and wiping down the seat when it happened. It was literally a ticking time bomb and I'm afraid that the passenger side is going to do this too.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11602384,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/24/2024","dateComplaintFiled":"07/15/2024","vin":"2C4RC1BG4GR","components":"POWER TRAIN","summary":"The contact owns a 2016 Chrysler Town and Country. The contact stated that after shifting to reverse(R), the vehicle failed to respond while depressing the accelerator pedal. The contact stated that the failure mainly occurred while reversing on gravel and on a slight decline. The MIL warning light and the TPMS warning light were illuminated. The contact stated that the vehicle responded as needed while reversing on a flat road surface. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related the failure to NHTSA Campaign Number: 16V461000 (Power Train); however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was approximately 146,000.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11601771,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/21/2022","dateComplaintFiled":"07/13/2024","vin":"2C4RC1BG5GR","components":"POWER TRAIN,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM","summary":"My 2016 Chrysler Town and country van, started making horrible noises while I was circling to get my friend at the airport. There was no warning light and no place to stop. I slowly drove 2 miles to a gas station and parked it over night, got it towed to my regular shop in the morning.  They told me transmission oil pump had failed. They referenced me  to NTHSA SAFETY RECALL 16V461000 ( Chrysler recall number S44 ) for transmission oil pump. Recall was for dates Aug 2015 thru Aug 2016.  My vehicle DOM was December 2015, right in the middle of the recall date range.  However, for unknown reasons, my VIN is not included in the NTHSA recall and Chrysler / FCA / Stellantis is refusing to pay for the $7500 repair. I would like NTHSA to please add my VIN number to the above referenced recall. Please let me know next steps. Thank you!","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11600887,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/29/2023","dateComplaintFiled":"07/10/2024","vin":"","components":"POWER TRAIN","summary":"The contact owns a 2016 Chrysler Town and Country. The contact stated that while driving at an undisclosed speed, the transmission failed, and the vehicle was towed to an independent mechanic. The transmission was replaced, and the contact related the failure with an unknown recall; however, the vehicle was not included. The manufacturer was made aware of the failure; however, no assistance was provided. The failure mileage was approximately 149,000. The VIN was not available.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11597903,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/07/2024","dateComplaintFiled":"07/01/2024","vin":"2C4RC1BG0GR","components":"STRUCTURE","summary":"The sliding  drivers side door is locked shut and will not open.  I have seen a notice for this vehicle model but for some reason this VIN does not show it.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11596295,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/21/2024","dateComplaintFiled":"06/24/2024","vin":"2C4RC1GG7GR","components":"POWER TRAIN","summary":"While driving, vehicle gradually lost power and suddenly turned off with out warning.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11595526,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/18/2024","dateComplaintFiled":"06/20/2024","vin":"2C4RC1BG0GR","components":"POWER TRAIN","summary":"The contact owns a 2016 Chrysler Town and Country. The contact stated while his wife was driving approximately 20-25 MPH, the vehicle lost motive power. The check engine warning light was illuminated. The contact's wife was able to restart the vehicle and drove to an independent mechanic, where it was diagnosed that the transmission pump had failed. The mechanic determined that the failure was related to NHTSA Campaign Number: 16V461000 (Power Train). The dealer was notified of the failure and informed the contact that the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 100,000.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11594505,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/30/2024","dateComplaintFiled":"06/15/2024","vin":"2C4RC1BG9GR","components":"POWER TRAIN,VEHICLE SPEED CONTROL,UNKNOWN OR OTHER","summary":"1. Engine runs but when I shift into reverse, drive etc. Car does not move. When I took it to be looked at, they said that my transmission doesn't have pressure. There was no indicator lights on the dash or any reason for me to think anything was wrong until I went out to drive my kids to school and it wouldn't move. Available for inspection on request.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11593076,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/06/2024","dateComplaintFiled":"06/07/2024","vin":"2C4RC1BG4GR","components":"POWER TRAIN,ELECTRICAL SYSTEM,ENGINE","summary":"Spark plugs and motor/transmission mount fixed but car started shutting off when I would come to a stop. Took it back to dealership and they stated the TCC failed and was replaced, started messing up again a week later. Wouldn\u2019t start , I had the battery and alternator checked and both are good. It is currently back in the shop.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11591169,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/28/2024","dateComplaintFiled":"05/28/2024","vin":"2C4RC1GG6GR","components":"POWER TRAIN","summary":"Transmission shifts very hard  at 85 thousand miles","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11590675,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/22/2024","dateComplaintFiled":"05/24/2024","vin":"2C4RC1BG8GR","components":"UNKNOWN OR OTHER","summary":"Driver side sliding door failures to open. It can not be unlocked & it can not be opened manually. Started on may 23,2024. Navigation system does not work also.. Stopped working 3yrs ago.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11590416,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/21/2024","dateComplaintFiled":"05/23/2024","vin":"2C4RC1GG7GR","components":"POWER TRAIN","summary":"The contact owns a 2016 Chrysler Town and Country. The contact stated that while his wife was driving approximately 35 MPH, there was a loud buzzing sound coming from the transmission. The contact stated that moments later the vehicle lost motive power and stalled. The vehicle was towed to the residence and the contact used a diagnostic machine to retrieve a transmission failure. The vehicle was not repaired. The manufacturer and local dealer were notified of the failure, but no assistance was provided. The contact was informed that the VIN was not included in NHTSA Campaign Number: 16V461000 (Power Train). The contact stated that the vehicle had experienced that same failure listed in the recall. The failure mileage was 74,000.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11586867,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/03/2024","dateComplaintFiled":"05/03/2024","vin":"2C4RC1BG1GR","components":"POWER TRAIN","summary":"Transmission is slipping, hard shifting, delayed engagement. I checked and it says this van is not in recall but it is doing the same thing","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11586339,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/11/2024","dateComplaintFiled":"05/01/2024","vin":"2C4RC1BG1GR","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"My rear passenger sliding door doesn't lock. My rear driver sliding door won't open. This is a safety problem if I was ever in a wreck and couldn't get my Grandaughter out the door due to her being in a car seat.  This is a serious safety issue. If the car caught fire you would put someone in grave danger if they were in the back seats and the door wouldn't open.  This is a huge problem with these vehicles and I don't think we should have to pay for it, Chrysler should.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11584974,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/13/2023","dateComplaintFiled":"04/24/2024","vin":"2C4RC1CG2GR","components":"POWER TRAIN","summary":"The contact owns a 2016 Chrysler Town and Country. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The vehicle lost motive power. The contact was able to coast the vehicle to the shoulder of the roadway.  Due to the failure, the vehicle was almost rear-ended. The vehicle was towed to an independent mechanic where it was diagnosed with a failed transmission and that the transmission needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 96,000.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11576872,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2024","dateComplaintFiled":"03/12/2024","vin":"2C4RC1BG8GR","components":"ENGINE","summary":"Chrysler is aware that they have a faulty engine oil filter adapter in many of their automobiles but are refusing to do a recall to address the issue. Mine finally began leaking just a couple drops on the cement no warning light. Brought it into the shop and was confirmed that the adapter was leaking ALOT whole engine was covered. This could have led to my car seizing up on the highway without a warning light at all!","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11574231,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/06/2023","dateComplaintFiled":"02/27/2024","vin":"2C4RC1CG0GR","components":"POWER TRAIN","summary":"The contact owns a 2016 Chrysler Town and Country. The contact stated while driving at an undisclosed speed, the vehicle briefly began to shake violently and jerk. The check engine warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the hydraulic pressure sensor. The vehicle was repaired, but the failure reoccurred. The vehicle was taken back to the dealer, who then diagnosed a failure with the transmission pump. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 16V461000 (Power Train) but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 117,000.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11566545,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/18/2024","dateComplaintFiled":"01/19/2024","vin":"2C4RC1CG7GR","components":"POWER TRAIN","summary":"The oil cooler and oil filter housing unit is made of plastic becomes cracked and leaks oil and coolant. with it leaking oil and coolant the engine can seize and over heat. I have had the same problem with my 2012 Chrysler town and country with the same plastic oil cool/oil filter housing unit.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11556918,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/18/2023","dateComplaintFiled":"11/27/2023","vin":"2C4RC1BG0GR","components":"VEHICLE SPEED CONTROL,ENGINE","summary":"ticking started in the engine, idle is rough most times, #2 cylinder misfire and does not accelerate when gas pedal is pressed. occasional cut off while driving or stopping at a light. mechanic checked codes to verify.  In september of 2023 transmission was replaced by a certified shop after the same similar issues. keep dumping money into a car that i am still paying on and maintain according to the   maintenance schedule.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11556187,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2023","dateComplaintFiled":"11/21/2023","vin":"2C4RC1BG1GR","components":"POWER TRAIN,ENGINE","summary":"Oil leakage. I\u2019ve read numerous reports online with the same year make and model about oil leakage we bought this car used without doing and research first just because we needed a car. And when I notice the oil leak I\u2019ve been doing research and a lot of people have had the same problem causing people to spend ALOT of money to fix it which could have been prevented.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11555556,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/29/2023","dateComplaintFiled":"11/16/2023","vin":"2C4RC1BG0GR","components":"POWER TRAIN","summary":"On 9/29/23 while traveling on Rt. 17 West in the Town of Goshen, NY my vehicle experienced an unexpected loss of motive power. The vehicle was towed to the Chrysler dealership I purchased it from in Newburgh, NY and diagnosed with multiple trans failures requiring a new transmission.   My husband contacted Chrysler Customer Service 800-992-1997. There is a recall S44 on 2015/2016 Dodge Grand Caravan/Chrysler Town & Country vehicles with 3.6L engine - code ERB and an automatic transaxle - code DG2 built from July 31, 2015 thru April 18, 2016. Chrysler Customer Service said there is no recall on my vehicle and recalls are based on the VIN.  Recall S44 - The transaxle oil pump may experience a loss of hydraulic oil pressure due to an improperly manufactured transaxle oil pump. A loss of transaxle hydraulic oil pressure while driving will result in a loss of motive power and could cause a crash without warning. This is what I experienced when my failure occurred.  I spoke to one of the service managers at the dealership's repair shop and he gave me the following information on my vehicle: Build Date: 2/19/2016 In Service Date: 3/1/2016 Engine Code: ERB Transaxle Code: DG2  The complaint I filed with Chrysler is closed - Case# [XXX]. They were not going to do anything to help us. I have owned a Dodge Grand Caravan, and 2 Town and Countries over the span of 20 years while raising my 3 children and I still drive one to this day.  The build date, engine code, and transaxle code all fall within the guidelines of the recall, but Chrysler told us it does not qualify for recall repair.  I have incurred the following expenses due to this failure: Towing to dealership - $281 Car Rental, 7 days - $526 New Transmission - $6841 Total expenses - $7648  Please investigate this for Recall S44. Attached please find the recall, and receipts for repair and related expenses totaling $7648. Thank you for your consideration to this matter. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11555557,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/29/2023","dateComplaintFiled":"11/16/2023","vin":"2C4RC1BG0GR","components":"POWER TRAIN","summary":"On 9/29/23 while traveling on Rt 17 West in the town of Goshen, NY my vehicle experienced an unexpected loss of motive power. The vehicle was towed to the dealership I purchased it from in Newburgh, NY and diagnosed with multiple trans failures requiring a new transmission. My husband contacted Chrysler Customer Service 800-992-1997. There is a recall S44 on 2015/2016 Dodge Grand Caravan/Chrysler Town and Country vehicles with 3.6L engines - code ERB, and automatic transaxle - code DG2 built from July 31, 2015 thru April 18, 2016. Chrysler told us there is no recall and recalls are based on the VIN. Recall S44 - The transaxle oil pump may experience a loss of hydraulic oil pressure due to an improperly manufactured transaxle oil pump. A loss of transaxle hydraulic oil pressure while driving will result in a loss of motive power and could cause a crash without warning. This is what I experienced when my failure occurred. I spoke with one of the service managers at the dealership's repair shop and he gave me the following information: Build Date: 2/19/2016, In Service Date: 3/1/2016, Engine Code: ERB, Transaxle Code: DG2. The complaint I filed with Chrysler is closed - Case# [XXX]. They were not going to help us. I have owned a Dodge Grand Caravan, and 2 Chrysler Town and Countries over the span of 20 years while raising my 3 children and still drive one to this day. The build date, engine code, and transaxle code all fall under the guidelines of the recall. Chrysler Customer Service told us my vehicle does not qualify for recall repair. I have incurred the following expenses due to this failure: Towing to dealership $281, Car Rental, 7 days $526, New Transmission $6841, Totaling $7648. Please investigate this complaint for recall S44. Thank you for your attention to this matter. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11551749,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/21/2023","dateComplaintFiled":"10/25/2023","vin":"2C4RC1BG3GR","components":"POWER TRAIN,ENGINE","summary":"The contact owns a 2016 Chrysler Town and Country. The contact stated while driving approximately 35 MPH, the transmission failed to shift into high gear. The vehicle was revving. The contact also stated that the vehicle had failed to start. There were no warning lights illuminated. The vehicle was taken to a service station to have the transmission replaced. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and informed the contact there was no recall coverage for the failure. The contact stated that the failure was related to NHTSA Campaign Number: 16V461000 (Power Train). The failure mileage was 82,000.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11551036,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2022","dateComplaintFiled":"10/20/2023","vin":"2C4RC1BG0GR","components":"STRUCTURE","summary":"Defective door-latching system; in particular: the driver side, (left side), passengers sliding door; which resulted in occupant being trapped in vehicle until we were able to extricate through other door. There is a pending class action lawsuit regarding this defect: UNITED STATES DISTRICT COURT FOR THE EASTERN DISTRICT OF MICHIGAN Case 2:21-cv-11696-JEL-DRG; failure occurred with no warning and does not allow for manual operation of the door system. This defect poses an extreme safety hazard, as it is possible that both passenger doors could be affected, essentially trapping the occupants in the mid and rear seating compartments.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11544473,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/14/2023","dateComplaintFiled":"09/14/2023","vin":"2C4RC1BG1GR","components":"UNKNOWN OR OTHER","summary":"The rear door on Left side won't unlock, it won't unlock or open at all. It's stuck in closed position and cannot be open manually.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11544489,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2023","dateComplaintFiled":"09/14/2023","vin":"2C4RC1BG3GR","components":"POWER TRAIN","summary":"Transmission pump failure resulting in gear slippage and loss of power while my wife was driving. Seems to be the exact issue specified in an already existing Recall, but doesn't seem to apply to our 2016 Chrysler minivan. I'm not sure why it does not apply.  2016 Chrysler Town & Country Recall Item Affected: POWER TRAIN: AUTOMATIC TRANSMISSIONDate Announced: 06/23/2016Description of Recall:Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Chrysler Town & Country, Dodge Grand Caravan vehicles manufactured July 31, 2015, to April 18, 2016, 2016 Dodge Journey vehicles manufactured August 17, 2015, to January 29, 2016, and 2016 RAM ProMaster vehicles manufactured August 15, 2016, to April 15, 2016. The transmission pump may seize causing a loss of hydraulic pressure.Action Need To Fix It:Chrysler will notify owners, and dealers will replace the transmission pump, free of charge. The recall began on August 18, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S44.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11544428,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/06/2019","dateComplaintFiled":"09/13/2023","vin":"2C4RC1BG7GR","components":"POWER TRAIN","summary":"The hydraulic pump went out - causing transmission failure.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11543005,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/02/2023","dateComplaintFiled":"09/06/2023","vin":"2C4RC1BG3GR","components":"POWER TRAIN","summary":"Entered the highway and attempted to accelerate and bring car up to speed to match other cars.  Car reached 55 mph but could not go faster and did not shift into higher gear.  Noticed a high pitch noised coming from engine compartment.  Over the course of a few hours the car would lag when shifting into reverse and would lurch forward when it did kick in.  The car was taken to NAPA for a diagnostic where they diagnosed a problem with the transmission and that the car had transferred into \"limp\" mode.  We were informed by Jet Automotive the transmission requires an overhaul.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11542091,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/15/2023","dateComplaintFiled":"09/01/2023","vin":"2C4RC1BG2GR","components":"STRUCTURE","summary":"The contact owns a 2016 Chrysler Town and Country. The contact stated that after arriving at her destination, she became aware that both the driver's and passenger's side sliding doors were jammed. Upon applying great force, the contact was able to open the driver's side door, and after visual inspection, she observed the sliding door was off the track with electrical wires exposed. No warning lights were illuminated. The vehicle was taken to the dealer, who was unable to determine the cause of the failure. The dealer was also unable to open the passenger\u2019s side sliding door. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 93,000.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11541654,"manufacturer":"Chrysler (FCA US, LLC)","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/25/2023","dateComplaintFiled":"08/30/2023","vin":"2C4RC1CG1GR","components":"AIR BAGS","summary":"Front end accident-airbags did not deploy","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11539025,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/16/2023","dateComplaintFiled":"08/16/2023","vin":"2C4RC1CG0GR","components":"STEERING,ENGINE","summary":"While driving today the vehicle stopped shifting and the check engine light turned on. When I pressed the gas pedal the RPM gauge would go to 4 or 5 but the vehicle wouldn\u2019t move initially. It jolted forward after a few seconds of pressing the gas. Because I had my children in the vehicle, I slowly drove to the garage I see regularly. They checked the code and with that revealed it was something to do with the transmission fluid pressure and the power steering pump.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11538712,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/08/2023","dateComplaintFiled":"08/15/2023","vin":"2C4RC1BG2GR","components":"POWER TRAIN","summary":"The contact owns a 2016 Chrysler Town and Country. The contact stated while driving approximately 60 MPH, the vehicle decelerated while the accelerator pedal was depressed. The contact stated that he was able to veer the vehicle off the road and shift into park(P). The contact stated that he turned off and restarted the vehicle and shifted into drive(D) and then depressed the accelerator pedal however, the engine revved but the vehicle failed to respond. No warning light was illuminated. The vehicle was towed to an independent mechanic where it was diagnosed and produced code: P0700. The contact was informed that the transmission pump failed and needed to be replaced. The vehicle was not repaired. The contact was informed of NHTSA Campaign Number: 16V461000 (Power Train) but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was approximately 167,000.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11532723,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"07/17/2023","dateComplaintFiled":"07/17/2023","vin":"2C4RC1JG0GR","components":"AIR BAGS,UNKNOWN OR OTHER","summary":"While driving my vehicle my driver's side headrest exploded without being in an accident. I received no warning from Chrysler about the headrests being faulty. They left driving that unsafe vehicle with the exploded headrest for over 7 months this before replacing it and refuse to replace the passenger one as well stating, \"we will only replace that if it explodes during the extended warranty period for it and yours is almost up.\" They currently still have my vehicle at the dealership. They clearly want to see a car accident occur knowing that headrest could go off at any moment and was made and installed the sane time as the drivers side.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11531941,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/30/2023","dateComplaintFiled":"07/12/2023","vin":"2C4RC1BG2GR","components":"STRUCTURE","summary":"Both Passenger rear doors will not open. It is available for inspection. My passengers had to crawl over the rear seat to exit the vehicle. If for instance there had been a fire or an accident they may or may not be able to get out safely. Yes I have taken it to two dealers who wanted $ 3,000.00 to repair them. No warning lamps. No messages. They actually began closing on my passengers while trying to enter the car. The back hatch door is also presenting issues as it opens randomly mostly after a rain storm. It will also begin to close on us while we are putting our groceries into the back.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11528290,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/20/2023","dateComplaintFiled":"06/22/2023","vin":"2C4RC1BG9GR","components":"POWER TRAIN","summary":"The contact owns a 2016 Chrysler Town and Country. The contact stated while driving approximately 45 MPH, the check engine warning light illuminated, and the vehicle lost motive power. The contact was able to drive the vehicle to the local mechanic who diagnosed that the transmission pump was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure and informed the contact that the VIN was not included in NHTSA Campaign Number: 16V461000 (Power Train). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 121,194.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11527116,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/05/2023","dateComplaintFiled":"06/14/2023","vin":"2C4RC1BG4GR","components":"ELECTRICAL SYSTEM","summary":"Sliding door on driver side will not open manually or automatically whether inside or outside vehicle.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11525517,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/05/2023","dateComplaintFiled":"06/05/2023","vin":"2C4RC1CG0GR","components":"AIR BAGS,SEATS","summary":"*Passenger front active headrest has broken the retaining plastic allowing the headrest to spring forward. *Yes * Not at this time *No *Unknown","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11523810,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/30/2023","dateComplaintFiled":"05/25/2023","vin":"2C4RC1BG7GR","components":"STEERING","summary":"My steering went completely out.  I took it in to the dealership and they replace the power steering pump, said that was not it and replaced the rack.  I got it back, and the pump was loud, was clicking when turning, and steering was still moderately unresponsive.  They said they would order another power steering pump and go from there.  They replaced the pump after several months, and said they drove it with no issues.  It is still unresponsive, and will occasionally jerk in one direction when trying to go straight.  I am afraid me or someone else will get hurt in an accident with it one day.  I just reached out to another dealer as well as Chrysler to see what my options are.  It happens at any speed and is constant.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11523191,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/21/2023","dateComplaintFiled":"05/22/2023","vin":"2C4RC1BG5GR","components":"POWER TRAIN","summary":"I have a 2016 Town and Country with 83k miles on it. While backing out of a crowded parking lot after my Childs baseball game, my transmission had failed. My car would not go back into drive, therefore I was  rolling backwards. There were multiple people around and I could have seriously hurt someone or myself and my children. After it rolled back a bit, the transmission finally shifted and went into drive. At that point the car jolted forward and I was able to move to a safer location, while the car then went back to having no power. My children and myself were left stranded. The car has been towed and checked on by a mechanic. The trans pump has failed. Chrysler has a recall, s44, but conveniently my car is not covered by it. I am not sure why this very serious and dangerous incident happening with these vehicles would have ANY cars that were not part of this warranty. Chrysler needs to do better. This issue, with a build date of 9/2015 should be part of this recall, which has a build date of July 31,2015 through April 18,2016.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11521992,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/27/2021","dateComplaintFiled":"05/15/2023","vin":"2C4RC1BGXGR","components":"POWER TRAIN","summary":"The contact owns a 2016 Chrysler Town and Country. The contact stated while driving 55 MPH, the vehicle failed to shift into gear properly. The contact stated that the check engine warning light was illuminated. The contact took the vehicle to the local dealer, where it was diagnosed with needing the transmission solenoid to be replaced. The vehicle was repaired. The contact stated while driving 55 MPH on another occasion, the vehicle failed to shift into gear properly. The contact stated no warning light was illuminated. The contact took the vehicle back to the local dealer, where it was diagnosed with needing the transmission and torque converter to be replaced. The vehicle was not repaired. The contact took the vehicle to a second local dealer: Ilderton Chrysler Dodge Jeep Ram Fiat (701 S Main St, High Point, NC 27260), where it was diagnosed with needing the transmission and torque converter to be replaced. The vehicle was repaired. The manufacturer had been informed of the failure. The failure mileage was 97,545.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11522068,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/13/2023","dateComplaintFiled":"05/15/2023","vin":"2C4RC1GG7GR","components":"POWER TRAIN","summary":"While driving with my children, my 2016 Chrysler Town & Country Limited Platinum van started to make a loud whining noise and then it started lurching forward. I could tell it tried switching gears but transmission was slipping. There was no errors given. This happened suddenly. Vehicle has 88,000 miles. I drove home, but  barely made it home as it wouldn't switch gears smoothly. I had it towed to transmission shop. They said the transmission was shot and needed replaced or complete rebuild. Error code give was P0844 loss of hydraulic pump prime.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11520772,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/14/2023","dateComplaintFiled":"05/06/2023","vin":"2C4RC1CG4GR","components":"SEATS","summary":"The headrest on the passenger side burst open.  From what I\u2019m reading online due to a faulty plastic part from Chrysler. I was not in any accident. It burst on its own.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11519891,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/02/2022","dateComplaintFiled":"05/01/2023","vin":"2C4RC1CG5GR","components":"ENGINE,LANE DEPARTURE","summary":"1) Check engine light appears and engine loses power when going up inclines on highway (bridge, hill, etc.)  Cruise control shuts off involuntarily and even if you push the gas pedal to the floor, the vehicle decelerates.  This causes a safety issue every time as cars in other lanes are swerving around me as I haven't enough power to adequately climb the hill.  Dealer service dept says it's most likely a camshaft issue, based on their diagnostic code P0369.  This started happening @ 65,000 miles - ridiculously early for such a major engine repair.  My own mechanic says this is a known issue with Chrysler Town & Country, yet FCA refuses to stand behind their product.   2) Blind spot sensor failed @ 30,000 miles - also a known issue.  Dealer tech said it's not worth the $800 repair because it will go out in another 30,000 due to poor design (sensor gets caked with mud/grime over time due to nonsensical placement), making this safety option useless. Vehicle is available for inspection of both items upon request.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11519215,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/09/2023","dateComplaintFiled":"04/27/2023","vin":"2C4RC1BG9GR","components":"POWER TRAIN","summary":"The contact owns a 2016 Chrysler Town and Country. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power with the check engine warning light illuminated. The vehicle was towed to the dealer, where it was diagnosed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but confirmed that the VIN was not included in NHTSA Campaign Number: 16V461000 (Power Train). The failure mileage was approximately 93,000.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11519248,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/21/2023","dateComplaintFiled":"04/27/2023","vin":"2C4RC1GG7GR","components":"ENGINE","summary":"The gas-cap warning lamp came on but there was no issue with the gas cap upon inspection. Within two days, the transmission started slipping sporadically between gears as the van accelerated between 10-35 mph and there was a high-pitched whir from 0-40 mph. Shortly after, the gears would not engage after stopping at a light and the van was unable to move forward (as if it was in neutral.) We shut off the engine, let it cool down, and then restarted it. We were able to get to an independent service center who inspected the vehicle and indicated that it was likely the transmission pump which was recalled in August 2016. (S44) Not sure why Chrysler excluded my vehicle from this recall but it was extremely dangerous for the car to stop moving forward while driving especially on a busy county highway. Vehicle is now at dealer who will not repair it as a recall because my vehicle VIN was not originally included in the recall. Am the original owner of vehicle.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11518789,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/14/2023","dateComplaintFiled":"04/24/2023","vin":"2C4RC1BG9GR","components":"ENGINE","summary":"When driving experienced transmission slippage. Looked up vehicle and found safety recall S44 which applies to chrysler town and country 2015 to 2016. My vehicle has engine sales code ERB and transaxle sales code DG2 but is not showing up as being recalled based off my VIN. How do I fix it so that my vehicle is repaired based off of this recall when obviously the same part that is being recalled is installed in my vehicle?","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11518023,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/20/2023","dateComplaintFiled":"04/20/2023","vin":"2C4RC1CG6GR","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"Actuator for driver side sliding door lock making loud noise when operating which will lead to failure","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11517310,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/15/2023","dateComplaintFiled":"04/16/2023","vin":"2C4RC1CG5GR","components":"ELECTRICAL SYSTEM","summary":"With no warning the driver side rear door became unusable. It is frozen in the lock position and cannot be unlocked by the key fob, remote button, or manually.  This is a dangerous situation should there be an accident or some other incident where someone needs to exit the vehicle quickly. There have been numerous complaints about this exact situation with this particular year and model. Why has there not been a recall?","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11516759,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/12/2023","dateComplaintFiled":"04/12/2023","vin":"2C4RC1JGXGR","components":"UNKNOWN OR OTHER","summary":"The drivers sliding door is stuck locked/closed.  A toddler was stuck in her car seat since I was not able to open the door.  This could be a huge safety issue if in an accident or adult unable to help her get out through window.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11513882,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/26/2023","dateComplaintFiled":"03/26/2023","vin":"2C4RC1BG2GR","components":"POWER TRAIN,ELECTRICAL SYSTEM,ENGINE","summary":"Without warning Ignition Turned off WHILE driving and  in motion. Was slowing to get ready to make a turn onto another adjacent road loss of power steering   and the stall nearly resulting in Auto accident Luckily my 3 children were not present in the van at the time no warning  lights no check engine lamp just sudden failure and shutoff of the vehicle","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11513179,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2020","dateComplaintFiled":"03/22/2023","vin":"2C4RC1BG5GR","components":"POWER TRAIN","summary":"When I was driving my children to daycare the car suddenly lost power and was unable to drive over 20 mph. Fortunately, it was early in the morning and the road I usually travel was not as busy as it is later in the day. The RPMs were jumping and the car was jerking around. Luckily, I was able to pull into a residential area and call for a tow.  No warning lights came on in the vehicle and I was traveling on a main road with a speed limit of 50 MPH when the problem occurred. I had the transmission replaced and the mechanic said this is a very common problem with the 2016 Town and Country and upon further inspection I read that over 20,000 of these make and model vehicles were recalled for the same exact type of transmission failure. I doubt my mechanic has the old transmission still in his possession but I have receipts of what exactly was repaired.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11510957,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/08/2023","dateComplaintFiled":"03/09/2023","vin":"2C4RC1BG1GR","components":"ELECTRICAL SYSTEM","summary":"The driver side rear sliding door started making a loud buzzing noise when the doors lock. Then the door stopped locking at all. This is a safety hazard because my kids could open the door while the vehicle was moving. I read about this happening with other 2016 T&C vans also. There were no warning lights or anything to indicate what was happening. Just the loud noise.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11510407,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/21/2022","dateComplaintFiled":"03/06/2023","vin":"2C4RC1CG2GR","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"I have had this vehicle for 2 years. I have replaced the fly wheel 3 time. It has caused many issues under he hood.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11509844,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2022","dateComplaintFiled":"03/02/2023","vin":"2C4RC1BG5GR","components":"ENGINE","summary":"The contact owns a 2016 Chrysler Town and Country. The contact stated that while driving at an undisclosed speed, the vehicle made an abnormal sound. No warning lights were illuminated. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 21,000.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11509448,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/27/2023","dateComplaintFiled":"02/28/2023","vin":"2C4RC1GG8GR","components":"STEERING,ELECTRICAL SYSTEM,ENGINE","summary":"Engine completely shut off while in drive on the road, lost all power, brakes everything. managed to coast into to a parking lot, where the vehicle kept turning on and off. The key didn't seem to connect to the van. the van died as soon as i coasted it off the road. everything is electronic in the van. even taking inserting the key fob into the van did not work. Van has around 93000 miles on it. Had problems where the van would not start at all before then got it to start eventually. It was like the ignition was not reading the key.  First time it happened driving on the road. newer vehicle battery and batteries in the key fob. Help. is there a recall on this van?","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11508437,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/17/2023","dateComplaintFiled":"02/21/2023","vin":"2C4RC1BG3GR","components":"STRUCTURE","summary":"The driver side sliding door stopped unlocking, manually or automatically, it also stopped opening manually or automatically by button.  I contacted my dealer who referred me to TSB 23-036-21 REV. A. They said the repair would be 100% covered by the manufacturer, however, after repair, they tell me that certain parts required for repair we not covered by the extended warranty. They replaced the actuator as the repair required, as well as the latch. The actuators are specified in the TSB, the latches are not.   But the dealer insisted that to repair this they followed manufacturer instructions and the latch was necessary to fix the door.   They gave me the FCA Chrysler hotline, which I called and they tell me that the latches ARE required to be replaced for repair, but that the customer is required to pay for this part which is nearly $800. If latch repair is necessary to make the van doors operate safely, it should be included in the TSB.  I need help with getting resolution here.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11508039,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/11/2023","dateComplaintFiled":"02/19/2023","vin":"2C4RC1BG3GR","components":"ELECTRICAL SYSTEM","summary":"The sliding doors, both driver and passenger side, locks broke.   They make a loud honking noise when unlocking vehicle.   After doing some research, it looks like this is a very common problem in the 2016 minivan.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11501344,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/11/2022","dateComplaintFiled":"01/11/2023","vin":"2C4RC1GG5GR","components":"POWER TRAIN","summary":"The contact owns a 2016 Chrysler Town and Country. The contact stated while driving 40 MPH and accelerating, the transmission experienced hard shifting. The vehicle started jerking and made abnormally loud sounds. The check engine warning light was illuminated. The contact continued driving at 40 MPH on the highway to prevent the failure from reoccurring. The vehicle was taken to a local Pep Boys and to an independent mechanic where it was diagnosed that the failure was associated with the power train and the transmission needed to be replaced. The dealer was not notified of the failure. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA hotline. The failure mileage was approximately 160,000.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11500734,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/21/2022","dateComplaintFiled":"01/08/2023","vin":"2C4RC1BG0GR","components":"UNKNOWN OR OTHER","summary":"Safety component issue. Sliding doors have actuator locking mechanism failure. May cause the door to not lock or unexpectedly lock shut with adults or children are in rear vehicle seats. Loud buzzing noise is one symptom to identify a faulty sliding door actuator.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11500203,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/03/2023","dateComplaintFiled":"01/04/2023","vin":"2C4RC1BG6GR","components":"UNKNOWN OR OTHER","summary":"The vehicle was listed on the Facebook marketplace for 96,000 miles, while near purchasing for $8,900,  cash asked the seller to run a carfax and he took very long, and never gave it to us. I took it upon myself to contact someone to run the VIN number on the vehicle ... the carfax shows the vehicle has 450,487 miles registered in Maryland at 450,487 miles on 11-16-2022. Said vehicle with the same vin was registered in New York State on 12-12-2022 and listed with an odometer reading of 99,451 miles. The receipt was given with the wrong price than originally charged (included in uploads). Odometer was turned back from this dealership registered in New York State I believe it's very unfair for law-abiding citizens like myself to go through such a disastrous experience as well as almost losing $8,900, I'm kindly asking you to please investigate this matter because I believe most of the vehicles sold by this seller has fake odometer reading (mileage). Please run the VIN for this vehicle registered to different states with different odometer reading upon reaching New York State to scam law-abiding citizens. I want this to be investigated ASAP. I enclosed for your convenience my messenger chats with the seller.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11500027,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/02/2023","dateComplaintFiled":"01/03/2023","vin":"2C4RC1BG5GR","components":"AIR BAGS","summary":"On 1/02/2023, I was getting in the van and the driver side active headrest popped open. The vehicle was parked and was turned off when this happened. I searched online to see how to fix it and many customers have the same complaint and forums recommended that I report this to NHTSA. Please let me know if you need pictures or any other information.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11499458,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/03/2021","dateComplaintFiled":"12/29/2022","vin":"2C4RC1BG3GR","components":"POWER TRAIN","summary":"My van will sporadically lose power and stall while driving down the road. I have to put in back in park to restart the van to continue on down the road. It's been scary driving with my 3 kids in the van. I'm afraid the stalling out is going to cause me to get into a collision. I had it in a shop recently and they told me that it was related to a recall S44 or 16V461000, but they didn't have a tech who could do the repair to the transmission. But another shop says that my van doesn't have any recalls even though my van falls within all the parameters of the known safety recall.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11498641,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/07/2022","dateComplaintFiled":"12/23/2022","vin":"2C4RC1BG4GR","components":"POWER TRAIN","summary":"Owner was driving car and noticed high pitch whir at low speed upon entering the highway, had the radio been on then this noise would not have been noticed. Driver was able to exit the highway. Upon reaching a stoplight the vehicle revved up to 60mph then down to zero. When barely compressing the gas this occurred again. Owner quickly turned off and on vehicle hoping to reset whatever was happening. Upon restarting and barely pressing gas the vehicle lurched forward with high rpm. Driver was in high traffic area at height of rush hour, but was able to cross 4 lanes of traffic to a side street. Car was towed to dealership where it was confirmed that the transmission pump had failed and metal shards had gone through the transmission causing full replacement to be needed. No warning lights went off on vehicle and vehicle had been serviced regularly with no warning of failure. Loss of control of vehicle in heavy traffic was unexpected and dangerous. Vehicle had 49,787 miles at time of failure.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11497722,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/11/2022","dateComplaintFiled":"12/16/2022","vin":"2C4RC1BG5GR","components":"POWER TRAIN","summary":"The transmission pump failed suddenly, resulting in severe slippage in the transmission and loss of motive power for the vehicle.   The vehicle struggled to stay up to road speeds on the highway until I could get it parked in a safe place to get my family out of the vehicle. Later on that day, I tried to take the vehicle around the block, to which it barely would make it back to it's starting point it was slipping so badly.   A local Chrysler dealer has diagnosed the transmission is bad specifically citing a bad pump in the transmission.   There were no warning lamps or indicators alerting us to this problem, just the sudden failure of the transmission putting me and my family in an unsafe situation.   This vehicle meets all the criteria of a Chrysler Town and Country listed on Recall 16v-461 (S44 within FCA's nomenclature).  The build date of our van falls squarely within the build date window listed in the recall.  Recall states 7/31/15 through 4/18/2016 build dates are affected--our van states Build date of 11/15 on the door jamb.  However, after contacting multiple dealerships and Chrysler themselves, they claim our van is not a part of this recall as the VIN number is not associated with the recall.  I don't understand.  The recall calls out the failure of the transmission oil pump, and that is the exact part that has failed on our van causing an unsafe sudden failure of the transmission in our van. I think it is a failure on FCA's part to not associate all the vehicles with this recall that in reality should be associated with this recall.  This is wrong.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11496739,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/25/2022","dateComplaintFiled":"12/09/2022","vin":"2C4RC1BG5GR","components":"POWER TRAIN","summary":"On my 2016 Town & Country, the check engine light went on.  The repair facility said the code is PO740 (transmission torque converter circuit).  Another repair facility says the transmission needs to be replaced.  The vehicle has only 61,XXX miles.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11495775,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/09/2022","dateComplaintFiled":"12/02/2022","vin":"2C4RC1BG3GR","components":"POWER TRAIN","summary":"The contact owns a 2016 Chrysler Town and Country. The contact stated while shifting into reverse, the vehicle failed to respond. There was no warning light illuminated. The contact stated that she continuously moved the gear shifter from park to reverse(R) and drive(D) until the vehicle responded after shifting into drive(D). The contact was able to drive the vehicle however, the vehicle would not exceed 20 MPH. The contact engaged the hazards lights and continued driving. The contact stated that upon pulling into her driveway, the check engine warning light illuminated. The manufacturer was notified of the failure and informed the contact that the dealer needed to diagnose the vehicle before they could cover the repair under NHTSA Campaign Number: 16V461000 (Power Train). The vehicle was towed to the dealer where it was diagnosed that the transmission needed to be replaced. The vehicle was not repaired. The contact followed up with the manufacturer; however, the manufacturer informed the contact that they could not assist and referred the contact to the NHTSA hotline for assistance. The failure mileage was approximately 102,283.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11495633,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/01/2022","dateComplaintFiled":"12/01/2022","vin":"2C4RC1BG8GR","components":"POWER TRAIN,ELECTRICAL SYSTEM,ENGINE","summary":"During idle, or driving under various conditions, vehicle will randomly \"shut down\". This can happen driving through a corner or on the interstate at 70mph. Once it shuts down, you lose braking and steering assist. Still have headlight and accessory power.  Car will start right back up either putting it in neutral and turning the key, or coming to a stop and putting it in park. Doesn't hesitate to crank, appears to have fuel pressure and spark.  There is no correlation to this issue with driving conditions. Sometimes will happen multiple times in a day, sometimes wont happen for a week.  Research suggests that this is a very common issue across many years of vehicles that have used the 3.6L Pentastar engine, however no TSB's or recalls have been issue for the 2016 T&C exhibiting this issue.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11495524,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/27/2022","dateComplaintFiled":"11/30/2022","vin":"2C4RC1HG3GR","components":"POWER TRAIN","summary":"The contact owns a 2016 Chrysler Town and Country. The contact stated while driving 55 MPH, she heard an abnormal noise near the floor of the vehicle. The contact then stated that while the vehicle was idling at a stop, she depressed the accelerator pedal; however, RPM\u2019s increased rapidly but the vehicle failed to respond. The contact was able to coast the vehicle off the road. The check engine warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the transmission needed to be replaced. The vehicle was not repaired. The dealer was not notified of the failure. The contact referenced the NHTSA Campaign Number: 16V461000 (Power Train). The manufacturer was notified of the failure and the contact was informed that the VIN was not included in a recall. The failure mileage was approximately 60,000.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11495221,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/27/2022","dateComplaintFiled":"11/28/2022","vin":"2C4RC1BG2GR","components":"UNKNOWN OR OTHER","summary":"The driver side rear sliding door is stuck in a closed and locked position. All attempts to open or unlock it using fobs, interior buttons, or manual force have failed. Others with this same issue seem to attribute it to a known lock actuator issue. Inability to exit the vehicle is a safety concern. I have not yet seen a mechanic for it. There were and continue to be no warnings/symptoms/indications that the vehicle computer system recognizes the problem. Prior to this, both sliding doors have occasionally 'glitched' by repeatedly closing automatically, unbidden - also a safety issue if children are caught or injured by the unexpected action.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11493989,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2022","dateComplaintFiled":"11/17/2022","vin":"2C4RC1BG5GR","components":"POWER TRAIN,ENGINE","summary":"The contact owns a 2015 Chrysler Town and Country. The contact stated that while his wife was attempting to reverse the vehicle, the vehicle failed to perform as needed. The contact stated no warning light was illuminated. The driver was able to drive the vehicle to her destination even though the reverse was inoperable. The contact took the vehicle to an independent mechanic and was informed that the transmission solenoid needed to be replaced. The vehicle was repaired but continued to experience the failure. The contact took the vehicle back to the independent mechanic eight months later and was informed that the transmission needed to be replaced. The vehicle was repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 89,000.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11493020,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/07/2022","dateComplaintFiled":"11/10/2022","vin":"","components":"POWER TRAIN","summary":"The contact owns a 2016 Chrysler Town and Country Van. The contact stated that while driving at an undisclosed speed, she heard an abnormal noise under the hood of the vehicle. The check engine warning light was illuminated. The contact then stated that when shifted into reverse or drive, the transmission intermittently failed to shift to the intended gear. The contact stated that she turned off and restarted the vehicle. The vehicle was taken to an independent mechanic where it was diagnosed that the transmission needed to be replaced. The vehicle was not repaired. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 109,000. The VIN was unavailable.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11489789,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/18/2022","dateComplaintFiled":"10/18/2022","vin":"2C4RC1BG5GR","components":"POWER TRAIN,LATCHES/LOCKS/LINKAGES","summary":"The contact owns a 2016 Chrysler Town and Country. The contact stated while driving approximately 30 MPH, the vehicle inadvertently down shifted to first gear. The contact stated that the vehicle failed to shift 3rd or 4th gear. The contact stated that after the vehicle down shifted, the check engine warning light illuminated. The contact stated that he quickly pulled the vehicle off the roadway. The vehicle was taken to an independent mechanic where it was diagnosed that the transmission needed to be replaced. The vehicle was repaired. Additionally, the contact stated that the passenger\u2019s side sliding door failed to open as needed. The vehicle was taken to the dealer where it was diagnosed that the actuator failed and needed to be replaced. The vehicle was repaired; however, the failure recurred. The dealer and manufacturer were notified of the failure and the contact was informed that the VIN was not included in a recall. The failure mileage was approximately 138,000.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11488555,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/08/2022","dateComplaintFiled":"10/09/2022","vin":"2C4RC1BGXGR","components":"ENGINE","summary":"Oil filter housing assembly has oil leaking from it","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11488556,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2022","dateComplaintFiled":"10/09/2022","vin":"2C4RC1BGXGR","components":"UNKNOWN OR OTHER","summary":"SLIDING DOORS CANNOT BE UNLOCKED MANUALY. THIS IS DANGEROUS AS IF PRSON NEEDE TO EXIT IN EMERGENCY THEY CANT.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11486973,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/21/2022","dateComplaintFiled":"09/28/2022","vin":"2C4RC1BG4GR","components":"SEAT BELTS","summary":"The contact owns a 2016 Chrysler Town and Country. The contact stated that while attempting to strap the car seat into the 3rd row seat belt, the buckle failed to attach. The contact stated that an internal piece was missing. The dealer was notified of the failure and the contact was informed that there was no recall on the VIN and there was no warranty on the vehicle. The contact was advised to purchase the parts for the repair. The manufacturer was not notified of the failure. The failure mileage was approximately 113,000","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11486191,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/23/2022","dateComplaintFiled":"09/24/2022","vin":"2c4rc1bg5gr","components":"POWER TRAIN,ENGINE","summary":"Cylinder 3 missfire Loss of hydraulic pump prime. Line pressure low. LC pressure switch rationality. Yes it's available for inspection. Unknown if reproduced by dealer or other Unknown if inspected by manufacturer or other.  The check engine light came on a little after 90k miles, at which time it was out of warranty, the mechanic said it had a weak cylinder and the motor needed to be replaced or rebuilt, but it was still drivable. The van would start shaking and loses power under moderate acceleration (like getting on interstate) and begin dinging but eventually gain power back. Around 119k miles, the van made a loud Squealing sound and started loosing speed very quickly in the middle of traffic. I put the car in park and back in drive to see if I could get it out of the road.  It then started to roll backwards I barely pushed the gas and it revved up to 6000 RPM and then jerked and quickly accelerated forward. If a car would have been close enough I would have hit them while rolling backwards and when it accelerated forward. Upon inspection, the faults listed above came up. The van is no longer drivable but still starts.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11486096,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/21/2022","dateComplaintFiled":"09/23/2022","vin":"2C4RC1GG2GR","components":"SEATS","summary":"WE WERE GETTING BACK INTO THE VEHICLE AND THE PASSENGER HEAD REST ACTIVATED AND POPPED OUT","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11483252,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/02/2022","dateComplaintFiled":"09/07/2022","vin":"2c4rc1bg0gr","components":"POWER TRAIN,ENGINE","summary":"Engine needed to be replaced 1 year ago. Transmission began skipping and losing pressure and now needs to be rebuilt","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11480515,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/22/2022","dateComplaintFiled":"08/22/2022","vin":"2C4RC1BG3GR","components":"POWER TRAIN","summary":"The contact owns a 2016 Chrysler Town and Country. The contact stated that while driving at various speeds, the vehicle would hesitate while in first gear before jumping into the next gear without warning. In addition, the contact also stated that an abnormal grinding sound would emit from the vehicle without warning. The contact took the vehicle to an independent mechanic who informed him that the transaxle oil pump was defective and needed to be replaced. The contact was then notified of NHTSA Campaign Number: 16V461000 (Power Train) which the mechanic linked to the failure. The manufacturer was notified of the failure and informed him that the vehicle was not included in the recall. The vehicle had yet to be repaired. The failure mileage was approximately 118,000.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11480642,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2022","dateComplaintFiled":"08/22/2022","vin":"2C4RC1BG8GR","components":"STRUCTURE","summary":"The passenger side sliding door will not open. The lock became stuck in the locked position and it will not unlock. It cannot be unlocked by hand, the unlock button inside the van, or with the key fob. This is dangerous because nobody can get out through that door in the case of an emergency.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11478789,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/10/2022","dateComplaintFiled":"08/11/2022","vin":"2c4rc1hg5gr","components":"STRUCTURE","summary":"The contact owns a 2016 Chrysler Town and Country. The contact stated that the passenger side sliding door emits a buzzing noise. The contact had not taken the vehicle to the dealer. The vehicle had not been diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 160,000.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11478832,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/22/2022","dateComplaintFiled":"08/11/2022","vin":"2C4RC1BG7GR","components":"POWER TRAIN","summary":"The transmission fails. When this happens the call stalls or jerks while driving. This was seen by my local mechanic for the pump and the transmission is now being serviced by another independent repair shop. When the issue originally happens there were many lights that went off. once the pump was replaced a few months later we got the check engine light where we found major damage to the transmission (torque converter, solenoid block, and Drum).","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11478365,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2022","dateComplaintFiled":"08/09/2022","vin":"2C4RC1BG2GR","components":"ELECTRICAL SYSTEM","summary":"The rear passenger door no longer operates.  Have been told it is a door actuator problem.  How can a car manufacturer in 2016 not make a functioning part that would kill my children if the vehicle were to become submerged in water/catch on fire/ or need immediate evacuation.  Chrysler should be ashamed they have not recalled and fixed this defective part that they have known since 2008 was a problem.  Other than non functioning brakes and seat belts..... what could be more important than evacuation during an emwrgency??emergency???","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11477505,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/18/2022","dateComplaintFiled":"08/04/2022","vin":"2C4RC1CGXGR","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"Rear side passenger doors. At times they do not work remotely or manually. They go into a lock position and there are no means of opening them. If there are passengers in the vehicle, they are locked inside without any means to get out those doors. At the present time on my vehicle, one is working and the other is in a lock position. I am calling the dealer today to set up an appointment to resolve. This is a very serious problem if someone was to have passengers and have to exit the vehicle through those doors quickly, or are not able to climb out the front or back doors, I feel could lead to a liability or lawsuit against the manufacturer.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11474770,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2022","dateComplaintFiled":"07/19/2022","vin":"2c4rc1bgxgr","components":"STRUCTURE","summary":"my left sliding door just opens at any giving time i have been sitting in my house on several occasions and my neighbors ring my doorbell to tell me my door is open i get out of my vehicle and the door just opens up out of nowhere thats the left sliding door. The right sliding door makes a buzzing sound when i lock it and unlock it. suppose i have my grandchild in the back when that door just decides to open on it's own","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11472939,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/04/2022","dateComplaintFiled":"07/08/2022","vin":"2C4RC1BG8GR","components":"UNKNOWN OR OTHER","summary":"Driver's side sliding door lock remains locked in the locked position. It will not unlock and will not unlock, when using the unlock button. Will not unlock manually. Unable to open using interior or exterior door handles. All other door locks operate when using unlock button. Unsafe and difficult, when handicap individuals try to exit vehicle. Unable to open in case of emergency.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11469931,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2022","dateComplaintFiled":"06/18/2022","vin":"2C4RC1CG3GR","components":"UNKNOWN OR OTHER","summary":"I have a 2016 Chrysler Town and Country and just about every time the doors lock the drivers side sliding door makes this loud buzzing noise. Research shows that the door lock actuator is probably failing. My fear is that the door lock itself may fail. I expect the doors on the vehicle to lock when they are supposed to. This is a safety issue that needs to be addressed by Chrysler.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11469302,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/15/2022","dateComplaintFiled":"06/15/2022","vin":"2C4RC1BG8GR","components":"UNKNOWN OR OTHER","summary":"The actuators on both sliding doors were replaced by a Chrysler dealership under a recent recall. Both doors had been having problems locking and unlocking. The actuator on the passenger sliding door had to be replaced twice, but the door continued having issues with getting stuck in the locked position. We could not unlock or open it manually or electronically. Chrysler and the dealership continued to claim that they had replaced the parts according to the recall and they would not figure out why the door was continuing to get stuck locked. Then, while my teenager was driving 55 mph, the door spontaneously opened, even though all doors were locked while driving. Alarm bells sounded. Fortunately, I was with her and helped her to navigate to the shoulder of the road and put on the hazard lights so that I could try to shut the door. It did shut. This is a serious safety concern because my children usually are sitting in the back, right next to the sliding door. I am worried the door will randomly open while we are driving, or that the door will randomly lock them inside. It has not functioned properly since the dealership tried to replace the recalled actuator.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11469007,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/21/2021","dateComplaintFiled":"06/13/2022","vin":"2C4RC1BG1GR","components":"ELECTRICAL SYSTEM","summary":"The contact owns a 2016 Chrysler Town and Country. The contact stated that the vehicle occasionally lost motive power without warning. The contact stated that the failure occurred occasionally while driving or while idling. The contact stated that the vehicle would restart after waiting for several minutes. The vehicle was taken to the dealer where no failure was diagnosed however, the dealer advised the contact to replace the battery. The contact stated that the battery was replaced; however, the failure recurred. The manufacturer was made aware of the failure but no assistance was offered as the vehicle was not included in a recall. The failure mileage was unknown.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11467829,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/06/2022","dateComplaintFiled":"06/06/2022","vin":"2c4rc1bg8gr","components":"UNKNOWN OR OTHER","summary":"Sliding door suddenly and without warning fails to unlock or open. Whether attempts are made electronically nor manually, the door cannot be unlatched and therfore cannot be opened from the inside or outside creating a serious safety risk in the event of an accident or any reason for a speedy exit","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11466321,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/18/2022","dateComplaintFiled":"05/27/2022","vin":"2C4RC1HG9GR","components":"STRUCTURE","summary":"The rear drivers side door suddenly stopped opening. Happened at 56k miles.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11465815,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/20/2022","dateComplaintFiled":"05/23/2022","vin":"2c4rc1bg5gr","components":"UNKNOWN OR OTHER","summary":"Hood latch assembly detached from the hood of the van while driving on freeway causing the hood to crash into windshield, obstructing all visibility and causing extensive damage to vehicle.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11465171,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/29/2022","dateComplaintFiled":"05/18/2022","vin":"2C4RC1BG1GR","components":"POWER TRAIN","summary":"The contact owns a 2016 Chrysler Town and Country. The contact stated while driving approximately 15-20 MPH, the vehicle revved high several times, started jerking and stalled. The contact veered to the side of the roadway. The contact was unable to restart the vehicle after several attempts. The vehicle was towed the dealer where it was diagnosed that the transmission needed to be replaced. The dealer also informed the contact that the vehicle could not be repaired under NHTSA Campaign Number: 16V461000 (Power Train) because the VIN was not included. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that they could not assist as the VIN was not included. The manufacturer also informed the contact that she did not qualify for Good Will assistance due to the mileage on the vehicle and because she was not the original owner. The failure mileage was approximately 67,479.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11464112,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/06/2022","dateComplaintFiled":"05/10/2022","vin":"2C4RC1BG1GR","components":"UNKNOWN OR OTHER","summary":"Left rear passenger door of my Chrysler Town & Country minivan (behind driver's seat) suddenly became locked in place and would not unlock. I was told by local garage that the locking mechanism (door lock actuator) needs to be replaced and would cost 695.00 for parts and labor. I've read several online complaints about this same issue. This is a SAFETY issue; Chrysler needs to recall and repair. If someone was trapped inside (for ex, if the vehicle exited the road and landed in water) they could be trapped inside the vehicle.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11463878,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/07/2022","dateComplaintFiled":"05/09/2022","vin":"2C4RC1CG9GR","components":"STRUCTURE","summary":"The contact owns a 2015 Chrysler Town and Country. The contact stated that the driver's side sliding door was making an abnormal sound and failed to open and close as needed. There was no warning light illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 55,000.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11461889,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/09/2022","dateComplaintFiled":"04/23/2022","vin":"2C4RC1BG8GR","components":"POWER TRAIN,ELECTRICAL SYSTEM,ENGINE","summary":"WELL THE PASSENGER SLIDING DOOR HASN'T LOCKED SINCE I CAN'T REMEMBER, BUT THAT ISN'T MY MAIN COMPLAINT, M Y TRANSMISSION WENT OUT ALONG WITH POSSIBLE FUEL PUMP ISSUES ETC. THIS HAPPENED WHILE ENROUTE TO MEET MY DAD AND BROTHERS FOR LUNCH ON A SATURDAY AFTERNOON, I HAD MY 3 CHILDREN WITH ME ASWELL..... IT WAS A LITTLE SCARY AND I WAS ABLE TO PULL OFF THEBUSY HIGHWAY AND INTO A CHURCH PARKING LOT. WHERE THE VAN SAT UNTIL MONDAY AND WA TAKEN TO MY DADS VIA TOWE. THE INCIDENT HAPPENED ON APRIL 9TH 2022. I HD IT CHECKED OUT PRIOR BY A PLACE CALLED DEMARC AUTO IN CALDWELL IDAHO,( WHERE IT SAT FOR A WEEK) DUE TO AN ENGINE LIGHT BEING ON FOR A WHILE, MY DAD CHECKED PREVIOUSLY WITH A FUSE READER DEVISE AND IT SHOWED A THERMOSTAT ISSUE WHICH IS WHY THE ENGINE LIGHTWAS ON. BUT I HADMY DAD TAKE IT IN TO HAVE IT CHECKED OUT, THERE THEY NOTICED THAT THE THERMOSTAT DID NEED REPLACED AND STATED THAT IT DID SEEM LIKE THERE MIGHT BE AN ISSUE WITH THE TRANSMISSION BUT SAID IT DROVE OK AFTER THEY FIXED THE THERMOSTAT AND SAID THEY DON'T DO TRANMISSIONS, MY DAD DROVE IT FINE HOME AND THEN THE NEXT DAY I DROVE IT TO LUNCH AND THAT IS WHEN IT GOT SCARY AND WE HAD TO PULL OVER TO THE CHURCH.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11461027,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/16/2022","dateComplaintFiled":"04/16/2022","vin":"2C4RC1HG7GR","components":"AIR BAGS,SEATS","summary":"My son was seated in the front passenger seat on his phone.  The car was parked and not on.  He was waiti for for me to get in.  In his words the \"head rest shot out\" at him.  Sure enough when I entered the van the head rest was deployed.  I asked him if he sat down roo hard, was jumping around, anything that the van could have confused as a Collison.  He said no, he was sitting like normal waiting for me playing on his phone. And then pow!","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11460515,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/12/2022","dateComplaintFiled":"04/12/2022","vin":"2C4RC1BG5GR","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"On 4/12/2022, I attempted to open the drivers side sliding door on our 2106 Chrysler Town & Country. The door did not unlock when using the key fob or when using the unlock button on the drivers side door. I also tried manually unlocking the door but it would not unlock. Now the door is stuck in a locked state and will not open. I was unable to open the door to put my child into their car seat and therefore I would not be able to get them out of the car in an emergency. As this issue just started today (4/12/2022) I have not had a chance to get the vehicle looked at but have found many articles online that confirm that this is a re-occurring issue with this particular vehicle. There were no warning lights or any other indicators that this issue would occur. Vehicle and doors were working completely fine up until this morning (4/12/2022).","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11460405,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/06/2022","dateComplaintFiled":"04/11/2022","vin":"2c4rc1bg5gr","components":"LATCHES/LOCKS/LINKAGES","summary":"The contact owns a 2016 Chrysler Town and Country. The contact stated that while operating the vehicle, the warning indicating the passenger side sliding door was unlocked had displayed and the ceiling light would remain illuminated. On several occasions while driving, the sliding door erroneously opened. The vehicle was taken to the local dealer who diagnosed that the door latch was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 76,000.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11460007,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/18/2021","dateComplaintFiled":"04/07/2022","vin":"2C4RC1BG7GR","components":"POWER TRAIN","summary":"Spouse drove to Publix store 1.6 miles from our home. After shopping she started to drive home but van would not shift out of first gear putting her at risk trying to get home. There was no warning before Transmission failed. Contacted a highly respected repair shop, Brandon Transmission, to have it looked at. Upon arrival I was told this particular transmission has a high failure rate, they have rebuilt a lot of these units. I don\u2019t recall the exact date but it would\u2019ve been close to 11/18/2021","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11460069,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/04/2022","dateComplaintFiled":"04/07/2022","vin":"2C4RC1BG8GR","components":"POWER TRAIN","summary":"While driving home from shopping, vehicle lost power and started making a high-pitched whining noise.  Engine was running fine but automatic transmission would not shift.  This happened on road with speed limit of 50mph and I couldn't get the vehicle to go over 20mph. No warning lamps or messages appeared on the dash and there were no symptoms of any problem prior to this event, which happened on 4/4/2022.  Vehicle was towed to local licensed repair shop.  They have checked vehicle out and confirmed transmission needs to be replaced at only 79,000 miles!","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11458497,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/25/2022","dateComplaintFiled":"03/27/2022","vin":"2C4RC1BG4GR","components":"ELECTRICAL SYSTEM,AIR BAGS","summary":"AT A STOPLIGHT THE VEHICLE COMPLETELY QUITS .. TOTALLY ..PUT IN PARK RESTART OK. THE VEHICLES AIRBAG LIGHT ON THE CONTROL PANEL AT THE END OF THE \"P R N D \" COMES ON WITH AN ALARM. IT REQUIRES ALL ELECTRONICS IE CLOCK TO BE RESET. HAVE NOT EXPERIENCED AT ANY OTHER SPEED EXCEPT IDLE AT A STOP.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11457789,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/13/2022","dateComplaintFiled":"03/22/2022","vin":"2C4RC1BG2GR","components":"POWER TRAIN","summary":"On March 13th, 2022, we were driving from Cincinnati, Ohio to Florida on vacation in our 2016 Chrysler Town & Country van. We got off the exit in Macon, Georgia to eat dinner and once we got off the exit, the car would barely move. We had the car towed to Five Star Dodge Chrysler Jeep in Macon. They said it was a transmission problem. They took the transmission apart and found that the transmission pump was bad and destroyed the transmission. There is a safety recall #16V461000 for transmission pump failure for Town & Country's manufactured between July 31, 2015 and April 18, 2016. Our car was manufactured in November of 2015 which falls under the recall manufacturing dates. We called Chrysler customer service and they said that our Vin # was not part of the recall. They were unable to tell us why our car was not included and said that there was nothing they could do even though our car only has 62,572 miles and was always serviced at the Chrysler dealership. We were told that the transmission repair will cost up to $8,000 and will take a month to a month and a half to fix it. Even though our last three vehicles and been Chrysler Town & Country vans, we will never consider another Chrysler product again.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11457877,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/20/2022","dateComplaintFiled":"03/22/2022","vin":"2C4RC1BG0GR","components":"STRUCTURE","summary":"Both driver\u2019s and passenger\u2019s side sliding doors have failed automatic locking mechanisms. Sliding doors on both sides have locked and have been unable to open either manually or by using push-buttons in the vehicle or on the key fob. A technician told me this is caused by a failed actuator. I managed to get the doors open, but now they buzz when opening the doors and the locks don\u2019t seem to work. Two safety concerns:  1) We won\u2019t be able to get the doors open in an emergency. 2) The door lock or latch will fail when the vehicle is in use and someone will fall out.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11457133,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/16/2022","dateComplaintFiled":"03/17/2022","vin":"2C4RC1BG6GR","components":"ENGINE","summary":"The contact owns a 2016 Chrysler Town and Country. The contact stated while driving 30 MPH, there was a hissing noise detected. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic who informed the contact that the oil pump and axle needed to be repaired.  The manufacturer was notified, but no additional assistance was provided. The contact called the local dealer where they informed her that the vehicle was not covered under recall. The contact related the failure to NHTSA Campaign Number: 16V461000 (Power Train). The vehicle was not diagnosed or repaired. The approximate failure mileage was 85,000.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11456733,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/14/2022","dateComplaintFiled":"03/15/2022","vin":"2C4RC1BG3GR","components":"STEERING,ELECTRICAL SYSTEM,SERVICE BRAKES","summary":"My wife had just gotten on the interstate and had accelerated to ~75 mph.  Then without warning, the steering system locked up making it hard to navigate.  Both the gas pedal and breaking system went off line as well.  Luckily, there wasn't any vehicles in the immediate vicinity.  She was able to allow the vehicle to coast to a stop as she wrestled with the steering wheel to try and get the vehicle to the side of the road.  As the vehicle was slowing down (to around 25 mph), the speedometer indicated that she was at 100+ mph.    This could have been devastating in most situation.  Just prior to getting on the interstate, she was on a one lane road with 18-wheelers passing by her head-on.  What if this was to occur if she was approach a cross walk with pedestrians crossing, or other vehicles (to include motorcycles), she would not have been able to stop.  When she finally made it over to the side and the vehicle had stopped.  She turned the vehicle off and everything was fine again, like nothing ever happened.  This is our first and hopefully last occurrence.  But looking online, this is nowhere near being close to the first occurrence of this type.  Please see the following website which shows 413 reports for this make and model (but various years): https://www.carproblemzoo.com/chrysler/town_country/steering-problems.php  There is also this website as well:  https://www.quora.com/Why-does-the-steering-wheel-lock-up-while-driving The problem with that site is there are too many geniuses on there stating that this is not possible and follow on by showing their knowledge, etc.  Others addressed solely the steering wheel issue stating it's a pump or fluid, etc.  It also mentions of make/model this had occurred on (i.e. Mazda, Chevy Corvette - recall, etc.).  Regardless, this is a major life threatening issue that is constantly occurring out there.  Sadly, there are probably several instances where as the driver did not survive the incident, hence unable to report it.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11456814,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2022","dateComplaintFiled":"03/15/2022","vin":"2C4RC1BG8GR","components":"POWER TRAIN","summary":"2016 Chrysler Town& Country 49,809 miles . Car made funny sound & engine light came on. It would not drive properly. Had towed to Dealership. Advised Transmission Pump Seized & needed complete transmission. Only 25,000 put on vehicle in 6 years since I purchased in 2016. Extended Warranty began a full year previous to purchase due to in service date. 5 yrs/60,000 power train warranty won\u2019t cover . This is ridiculous. 2016 Chrysler Town & Country had a recall in effect on same year & vehicle, my vehicle being the lowest mileage & 22 pages on NHTSA.gov complaint website ALL SAY SAME THING : transmission pump failure & our VIN WASN\u2019T in RECALL\u2026! This is so ludicrous.  I am not even due for transmission service yet (due at 60,000miles).  I still have 49,819 on vehicle & dealership claims I need new Transmission. Chrysler said my vehicle they will not provide assistance. They said contact nhtsa.gov- I owe $10,000 on vehicle have low miles & Chrysler ducking out on me & 22 pages of people with same complaint. HELP PLEASE  Chrysler Case [XXX]  INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).\u201d","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11455365,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/08/2022","dateComplaintFiled":"03/05/2022","vin":"2C4RC1BG4GR","components":"SEAT BELTS","summary":"Driver side front seatbelt will not latch 8 out of 10 attempts. Once it does latch it will unlatch on its own while driving the vehicle. Driver safety is at risk if the seatbelt does not perform properly during an accident. The vehicle is being scheduled for service at the Chrysler dealer within the week.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11451928,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/14/2022","dateComplaintFiled":"02/14/2022","vin":"2C4RC1BG7GR","components":"UNKNOWN OR OTHER","summary":"This complaint is in reference to faulty sliding doors. Specifically, on this vehicle, the driver's side sliding passenger door has become completely stuck. It is closed and will not open despite automatic and manual attempts to move the sliding door. This is HIGHLY problematic as failure to open the door at all (manually or automatically) could result in passengers becoming trapped in the van in the event of an emergency. There was no accident, situation, noise, warning sign, or otherwise that would indicate the door would stop working or that it would become completely stuck in the closed position.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11451072,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/23/2022","dateComplaintFiled":"02/08/2022","vin":"2C4RC1BG0GR","components":"UNKNOWN OR OTHER","summary":"My rear sliding doors are stuck in locked position. I cannot unlock the doors manually or via the lock/unlock buttons. Thus, the doors will not open at all. The only way to exit from the back seats is to go through the front doors, the rear hatch, or an open window. I feel this is a safety hazard. I see online that Chrysler has been aware of this issue since at least 2016 and the NHTSA opened an investigation regarding this last July, but I can't find any status online regarding this investigation.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11450666,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/04/2022","dateComplaintFiled":"02/06/2022","vin":"2C4RC1BG5GR","components":"POWER TRAIN","summary":"We noticed a oil smell coming in through our vents, in our 2016 chrysler town and country my husband whom has worked in the automotive industry for several years opened the hood to check and sure enough there was oil all over the top of our engine leaking onto our driveway the part is sold as one unit so we had to buy the whole housing/oil cooling line and since we just moved into a new house my husband didnt want to perform the repair in our home garage or driveway, so $1017.31 later the van is fixed but my husband and many other technicians we know have said this is a common (expensive) issue for the housing and cooler lines Assembly on the 2014-present Chrysler town and country 3.6l dodge caravan 3.6l dodge avenger 3.6l and any of the mopar vehicles equipped with the top mounted catridge style oil filter mainly on the 3.6L engines. With this being such a common issue, why are consumers having to foot such an expensive repair on a seemingly faulty part. The part involved, the oil filter housing/oil cooler line assembly should be considered for recall.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11450130,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/16/2021","dateComplaintFiled":"02/03/2022","vin":"2c4rc1bg6gr","components":"ELECTRICAL SYSTEM","summary":"left sliding door will not open or close. yes, it will be available for inspection. our safety is put at risk while in the car if the vehicle catches on fire and there are passengers in the back seat who will not be able to get out the side door because it will not open. no, the problem has not been reduced or confirmed by the dealer.  no one has has inspected the vehicle. there were no warning lamps, messages, or other symptoms prior to failure. it first appeared about 4 months ago. have attempted to see what could be done, but it was beyond my abilities.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11449059,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/17/2021","dateComplaintFiled":"01/27/2022","vin":"2c4rc1bgxgr","components":"UNKNOWN OR OTHER,ENGINE","summary":"It has happened twice now the my 2016 town and country has turned off out of no where. The first time i was just getting off the freeway and the whole car lost power in Strang way and the string wheel locked up.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11449163,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/02/2022","dateComplaintFiled":"01/27/2022","vin":"2C4RC1BG1GR","components":"POWER TRAIN","summary":"The contact owns a 2016 Chrysler Town & Country. The contact stated that while driving approximately 45-50 MPH, the check engine warning light illuminated. The contact also stated that the headlights became significantly dim; additionally, the taillights failed to work as designed. The vehicle was taken to a Pep Boys to be diagnosed. The contact was informed that the transmission failed and needed to be replaced. Then, the vehicle was taken to an independent transmission specialist who diagnosed that the transmission torque converter needed to be replaced. The vehicle was taken to the dealer who diagnosed that the entire transmission needed to be replaced. The contact referenced NHTSA Campaign Number: 16V461000 (Power Train). The manufacturer was notified of the failure and informed the contact that they would cover the labor for the transmission replacement. The vehicle was not yet repaired. The failure mileage was approximately 74,000.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11449023,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/26/2021","dateComplaintFiled":"01/26/2022","vin":"2C4RC1BG1GR","components":"ENGINE","summary":"The oil filter adapter housing is plastic and was leaking oil.  The leak was so much that there was burning oil smell in the cabin while driving.  The oil leak could potentially reach the exhaust manifold causing a vehicle fire.  I was able to replace the faulty oil filter housing unit with a non-plastic unit.  This is a well known issue with the Chrysler products that have the pentastar engines.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11449042,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/26/2022","dateComplaintFiled":"01/26/2022","vin":"2C4RC1BG0GR","components":"ENGINE","summary":"The number 2 cylinder lost compress and is not functioning/firing with the other 5 cylinders. The engine issue makes the car shake and shudder while driving (similar to having a flat tire).   The car is at the dealer now for diagnosis and potential repairs.  Pentastar V6 motor that had similar problems in the past.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11447098,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/07/2021","dateComplaintFiled":"01/11/2022","vin":"2C4RC1BG1GR","components":"ELECTRICAL SYSTEM","summary":"Ignition Switch. The switch moves somtimes out of run postion, turning off the engine, spesially when the engine is worm. ( I found this information in my Hayes Repair Manual where they also says it has a recall since 2015) Dealer claimed it was a computor glitch. Only the dealer ship. The Techs could could not get a clear signal that's why they said it was a computor glitch. But I think they know more because they said it might be the ignition switch. When I asked they if the had one they said no because they are waiting for parts from China....","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11445330,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/25/2021","dateComplaintFiled":"12/28/2021","vin":"2C4RC1BG8GR","components":"POWER TRAIN","summary":"Pump Failure in Transmission. Transmission Pump locked up and stalled vehicle in road locked up wheels","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11445357,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2019","dateComplaintFiled":"12/28/2021","vin":"2C4RC1BG8GR","components":"STRUCTURE","summary":"Driver side sliding door cannot be opened either remotely or manually, Something is non-functional inside the door. In order to exit the vehicle, people must climb over to the front seat or across the vehicle to the passenger side sliding door. If this were to happen on the passenger side, the only way out is through the front doors. This must be a design issue as the vehicle has NOT been in any accident--people in the rear seats are at risk if they need to exit quickly. Previously told by a mechanic shop, this was an actuator problem. Chrysler has now extended the warranty on the actuator, but now they say it is a latch issue not covered by the extended warranty, and want $1100 to repair it. Latch, actuator, or whatever reason, no vehicle door should ever get into this type of mode. I have now spent $320 on two different analyses over the past 2-1/2 years.I will not pay $1100 for something that Chrysler should be responsible for.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11445179,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/27/2021","dateComplaintFiled":"12/27/2021","vin":"2c4rc1bg3gr","components":"TIRES","summary":"During highway travel noticed vibration in steering wheel. inspected tires and noticed tire GOODYEAR VIVA3 225/65R17 (PJ2Y LDHR) shows side belt bubble.  Concerned that tire may ruptured during highspeed travel.  Request NTSB review manufacturers design for sidewall construction and or broadcast recall on tire type with deficiency sidewall concerns.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"},{"type":"Tire","productYear":"9999","productMake":"GOODYEAR","productModel":"VIVA 3","size":"225/65R17","manufacturer":"Goodyear Tire & Rubber Company"}]},{"odiNumber":11444895,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"03/09/2021","dateComplaintFiled":"12/24/2021","vin":"2c4rc1bg1gr","components":"ELECTRICAL SYSTEM,STRUCTURE,UNKNOWN OR OTHER","summary":"Back sliding door inoperable, dealership sold the vehicle this way, neglected to disclose the issue.  When we noticed we refused the sale, dealership added to the sale contract that it would be fixed before delivery, vehicle was not fixed before delivery after several attempts, and a third party off site company attempted to fix the issue.  Dealership had the vehicle for 36 days before coming to a temporary fix, door still has issues opening and closing.  Sometimes won\u2019t open at all or just close instantly after opening pinching/crushing anyone who isn\u2019t fast enough to get out of the way in the door.  Door has also come completely off the track at one point.  The door will not stop if it starts to close, it will slide closed into you or a child, the censors do not work as designed apparently.  I sincerely hope for a fix as I am terrified of my children being trapped in emergency situation, or in general entry exit of vehicle.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11444750,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2020","dateComplaintFiled":"12/22/2021","vin":"2C4RC1BG0GR","components":"UNKNOWN OR OTHER","summary":"Passenger sliding door does not lock, manually nor remotely.  There lock actuator is completely malfunctioned.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11443856,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/04/2021","dateComplaintFiled":"12/15/2021","vin":"2C4RC1BG2GR","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"The passenger rear sliding door makes a buzzing sound when locking or unlocking the door. Door does not open/close and have to manually open/close door.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11442770,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/02/2021","dateComplaintFiled":"12/06/2021","vin":"2c4rc1bg3gr","components":"STRUCTURE","summary":"Passenger sliding door lock intermittently inoperable and makes a loud buzzing sound when locking. Drivers side sliding door will not open manually or with automatic controls.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11442714,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2021","dateComplaintFiled":"12/05/2021","vin":"2C4RC1BG6GR","components":"STRUCTURE","summary":"Sliding door lock actuator is inoperable.  The door will not unlock or open which could trap the occupants.  The problem has not been reproduced/confirmed by the dealer or service center, however, research on this issue states that motorsafety.org has an article that it is researching this to issue a recall.  There were no warning lights.  After removing the door panel, the issue has been resolved, however, the door makes a buzzing noise when it's locked now.  Since the initial problem, the door has been stuck one other time.  The initial problem occurred 4 weeks ago.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11441925,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/28/2021","dateComplaintFiled":"11/29/2021","vin":"2C4RC1BG0GR","components":"POWER TRAIN","summary":"Transmission failing at 60,100 miles. Vehicle is loosing power when coming from a stop and cannot be placed into reverse without causing major issues when accelerating from a stop at intersection.   contacted Chrysler customer care, they advised that they will not make any attempts to repair the issue","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11440842,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/17/2021","dateComplaintFiled":"11/17/2021","vin":"2C4RC1BG0GR","components":"UNKNOWN OR OTHER","summary":"Driverside rear sliding door will not open manually or remotely due to the lock staying in the locked position.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11440192,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/12/2021","dateComplaintFiled":"11/12/2021","vin":"2C4RC1BG5GR","components":"ELECTRICAL SYSTEM,STRUCTURE,FUEL/PROPULSION SYSTEM","summary":"Body:  Driver's side sliding door will not open- neither with the button or manually  Electrical: The back up camera/radio unit turns off or refuses to power on when starting the vehicle  Fuel/Propulsion System: The vehicle does not change gear smoothly (automatic vehicle),  The driver must manually change the gear speed to avoid collisions.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11440296,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/10/2021","dateComplaintFiled":"11/12/2021","vin":"2C4RC1BG9GR","components":"POWER TRAIN,ENGINE","summary":"Driving home from work with vehicle behaving normally. I slowed down for traffic light and felt a hesitation when trying to accelerate. I was then unable to gain speed and was impeding traffic. The vehicle was inspected by a certified auto repair where they were unable to drive and had to push into garage. Diagnostic code for loss of hydraulic pump pressure, internal transmission failure. The transmission was replaced At that time.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11440112,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/26/2021","dateComplaintFiled":"11/11/2021","vin":"2C4RC1BG4GR","components":"STRUCTURE","summary":"The rear sliding driver\u2019s side door could not be opened. There was no warning that this would happen. With this malfunction, exiting the vehicle from the back seat would be difficult and possibly life threatening in a crash.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11439415,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/25/2021","dateComplaintFiled":"11/04/2021","vin":"2C4RC1BG2GR","components":"POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE","summary":"While driving in traffic my transmission failed due to a pump failure in the transmission (diagnosed by a mechanic after the incident and having to be towed to a shop).  The car stalled in the middle of an active intersection.   My make and model and manufacture year was involved in a recall for this exact problem but for unknown reasons my VIN is not included.   The car has been meticulously maintained and has less than 50,000 miles.  The check engine light appeared immediately prior to the car losing power.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11438816,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/27/2021","dateComplaintFiled":"10/31/2021","vin":"2C4RC1BG7GR","components":"SEATS","summary":"The headrest came apart while car was parked and turned off. If the driver was behind the wheel when this happen, there is a good possibality it may have cause the driver to have an accident. The car have been to a service center to check about replacing it. There was no warning before the headrest came apart. It is my understanding that Chrysler knew about the defect but I have not received a recall notice. It seem this part is expensive to replace and I don't see that it is my place to lay out the money.  Can Chrysler be held accountable?","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11438185,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/23/2021","dateComplaintFiled":"10/26/2021","vin":"2c4rc1bg4gr","components":"STRUCTURE","summary":"This summer our driver\u2019s side sliding door stopped working. It will not open manually or with the buttons in the car or on the remote. Around the same time, the lock on the passenger side sliding door started to buzz every time it unlocked. This weekend, the passenger side sliding door became stuck closed as well.  Neither door is functional. I have a child in a 5 point harness that must be in one of the middle seats. It is very difficult to get her in and out. In the case of an emergency, we would be struggling to get the 4 kids out of the back.  I see that you are doing an investigation, so I wanted to be sure and report the problem. We have not pursued a repair yet as it is not in our budget.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11437989,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/24/2021","dateComplaintFiled":"10/24/2021","vin":"2c4rc1bg4gr","components":"POWER TRAIN","summary":"Likely transmission pump failure or torque converter failure. Mileage is approximately 69,000. This is the second failure with same symptoms. Transmission slips out of gear, whines, clicks. Whining goes away when placed in neutral. After transmission slipped check engine light came on, no prior indication this was going to occur. Safety jeopardized on this occassion as we were pulling out of driveway located on blind curve when transmission failed. No collision occurred, but no action could've been taken to avoid collision if a vehicle come around curve. Was towed to Moore Ford Hartford Kentucky where the first repair was made. There was a known recall on 2015-2016 chrysler town and country for this problem. Dates of Manufacture: JUL 30, 2015 to APR 17, 2016 Manufacturer Recall Number: S44 NHTSA Campaign ID: 16V461000  Unsure if this unit was included in recall, but with this being second failure during our ownership I believe it deserve attention.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11437857,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/02/2021","dateComplaintFiled":"10/23/2021","vin":"2C4RC1CG5GR","components":"ELECTRICAL SYSTEM","summary":"The passenger sliding door actuator makes a loud buzzing sound when the doors are locked/unlocked with a key or the door lock.  Multiple forums have stated that they are having the same issue in the Town and Country and Dodge Caravans.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11436180,"manufacturer":"Chrysler (FCA US, LLC)","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2021","dateComplaintFiled":"10/09/2021","vin":"2C4RC1BG7GR","components":"UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE","summary":"Greetings,      My name is [XXX], age 27. I am a young single mother of two children, and as I felt like I was truly blessed to get any car that would be reliable to take me to work. Unfortunately, I was leased a 2016 Chrysler Town Country vehicle, as I still owe $11,000 after making monthly payments of $367.00 since May 13th, 2021., with a $4,200 payment down. What I thought was a blessing for my situation, but in reality it was a predatorial loan in disguises from The Contra Costa County, public Auto Auction.          As I only had this car for 5 months, I am now seeming to be extremely frustrated that I am being charged $500.00 to get my car serviced, as Chrysler Dealership is the only reliable source to service this vehicle due to the complication of their being a specific machine to add transmission fluid into the transmission. There is a check engine light exact for my transmission sensors, but it actually needs to be changed immediately.       Due to my financial hardship that COIVD has caused me as a young single mother, I am unable to pay for this unknown excessive charge for the proper service. This is causing a huge delay within trying to get this problem fixed before the transmission ends up blowing out on me. I was also informed that I would not be eligible to get a rental in return for the amount of days that It will take to get an appointment at a Chrysler Dealership.     Please have a supervisor contact me immediately regarding this concern, this is causing a serious matter. My contact information is as listed below:  [XXX]      Thank you in advance for your time, and consideration regarding this unfortunate disaster of getting this specific car without knowing exactly what programs I would run into in the near future.   Contact Me As Soon As Possible Regarding Any Updated Information Regarding This Matter.  Best Regards,  [XXX]  INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11435993,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2020","dateComplaintFiled":"10/08/2021","vin":"","components":"LATCHES/LOCKS/LINKAGES","summary":"The contact owns a 2016 Chrysler Town & Country. The contact stated occasionally the rear passenger\u2019s side sliding door failed to open or close in higher temperatures. The contact stated that the overhead light was illuminated. The contact took the vehicle to the local dealer however, the mechanic was unable to duplicate the failure. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 56,000. The VIN was not available.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11435351,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/30/2021","dateComplaintFiled":"10/04/2021","vin":"2C4RC1BG2GR","components":"LATCHES/LOCKS/LINKAGES","summary":"The contact owns a 2016 Chrysler Town & Country. The contact stated that the rear passenger\u2019s side sliding door would not open and the rear driver\u2019s side sliding door was making a grinding sound. The vehicle was taken to the dealer and diagnosed with door axle failure. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact there was no recall associated with the VIN. The failure mileage was approximately 115,500.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11434341,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/25/2021","dateComplaintFiled":"09/25/2021","vin":"2C4RC1BGXGR","components":"UNKNOWN OR OTHER","summary":"Sliding door locks quit working got stuck. Manuel and power door locks stuck unable to lock or unlock sliding doors. trapped in back of car. DANGEROUS!!!!","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11433841,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/19/2021","dateComplaintFiled":"09/21/2021","vin":"2C4RC1BG5GR","components":"UNKNOWN OR OTHER","summary":"The driver side rear sliding door has stopped working. You cannot get it to open manually or through the push of a button. We have tried pushing the button beside the door panel itself, pushing the button in the front by the windshield (where the buttons for the other doors are located and working fine), tried opening it manually from within the vehicle, and manually from outside of the vehicle. It will not budge.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11433521,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/19/2021","dateComplaintFiled":"09/19/2021","vin":"2C4RC1BG9GR","components":"UNKNOWN OR OTHER","summary":"The sliding door lock actuators are faulty and will not allow the door to open even manually. This is a huge issue in the event of an emergency to get children out of the back of the car.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11433430,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/23/2020","dateComplaintFiled":"09/18/2021","vin":"2C4RC1BG1GR","components":"UNKNOWN OR OTHER","summary":"The second row, sliding doors have always made a buzzing sound when closing.  Last year the driver's side sliding door stopped making the buzzing sound and a light would come on while driving down the road indicating a door was open, then the door became inoperable and the motor had to be replaced.  Now the passenger side sliding door is doing the same thing and looks like it may have to be replaced as well.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11433449,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/18/2021","dateComplaintFiled":"09/18/2021","vin":"2c4rc1bg5gr","components":"SEATS","summary":"I was in my car's passenger seat and my partner was driving when the passenger head rest deployed.  We were not in an accident and were traveling slowly in traffic.  Had I not been leaning forward my neck may have been injured.  I called the dealer and am taking the van in Monday.   There were no warning systems activated","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11433200,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/22/2021","dateComplaintFiled":"09/16/2021","vin":"2c4rc1bg1gr","components":"UNKNOWN OR OTHER","summary":"Back sliding door wouldn't open.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11432910,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/30/2021","dateComplaintFiled":"09/14/2021","vin":"2C4RC1BG6GR","components":"ELECTRICAL SYSTEM","summary":"Right side passenger sliding door makes a buzzing noise whenever the doors unlock.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11431837,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/15/2021","dateComplaintFiled":"09/06/2021","vin":"2c4rc1bg3gr","components":"UNKNOWN OR OTHER","summary":"Driver side rear sliding door is inoperable in the locked and closed position creating safety concerns for second and third row passengers,","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11431366,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/26/2021","dateComplaintFiled":"09/01/2021","vin":"2c4rc1bg0gr","components":"POWER TRAIN","summary":"The contact owns a 2016 Chrysler Town and Country. The contact stated that he noticed a fuel leak near the undercarriage of the center of the vehicle while it was running. The contact took the vehicle to an independent mechanic who inspected and diagnosed the failure as a transmission leak near the rear and that a new transmission oil pump and converter needed to be installed. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 145,000.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11431285,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/31/2021","dateComplaintFiled":"08/31/2021","vin":"2C4RC1CG3GR","components":"UNKNOWN OR OTHER","summary":"The sliding door behind the driver's seat will not open. It is an automatic door that can also be opened manually. I'm unable to open the door at this time. This is a safety issue because it is preventing exit from the vehicle. The light on the button to open that sliding door is not working as well. There have been no other indications as to why this is not working properly.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11431264,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/31/2021","dateComplaintFiled":"08/31/2021","vin":"2C4RC1BG3GR","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"My driver side passenger van door won\u2019t open. It won\u2019t open when pulled open. The keyfob can\u2019t open it. The button in the van won\u2019t open it.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11430404,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/11/2021","dateComplaintFiled":"08/24/2021","vin":"2C4RC1BG8GR","components":"POWER TRAIN","summary":"*Torque converter clutch circuit/open *unknown *unknown  *no it has not *check engine light is currently on","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11429857,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/19/2021","dateComplaintFiled":"08/20/2021","vin":"2C4RC1BG3GR","components":"UNKNOWN OR OTHER","summary":"Driver side sliding door buzzes when locking/unlocking door. Was told by dealership it is a bad actuator and will soon fail completely leaving the door permanently locked or unlocked.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11429365,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/14/2021","dateComplaintFiled":"08/16/2021","vin":"2C4RC1BG9GR","components":"POWER TRAIN","summary":"Transmission pump has faulted and no longer works. Has caused damage to the transmission.   A private mechanic (not dealership) has confirmed this.  Vehicle has 75k miles on it.  No warning lamps.  When the pump went out it cause erratic acceleration and poor take off from a stop.  There is a previous recall for this year of vehicle, but for some reason my vehicle is not covered.  For reference,  please see recall S44.  Manufacture date is Nov 2015.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11428997,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/10/2021","dateComplaintFiled":"08/13/2021","vin":"2C4RC1JG3GR","components":"STRUCTURE","summary":"The driver side sliding door is stuck in the locked position and will not unlock using the key fob, the door locks on the front doors, the manual door lock on the door itself, or by pulling on the handle to open the door. This door will not open at all and is a very dangerous safety hazard if we were to be involved in an accident or have a vehicle fire and the door cannot be opened. There is no warning notice or error given thru the vehicle's message center on the dash.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11428999,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/13/2021","dateComplaintFiled":"08/13/2021","vin":"2C4RC1BG2GR","components":"STEERING,POWER TRAIN,VEHICLE SPEED CONTROL","summary":"On August 13, 2021, while driving at about 60 miles per hour, the vehicle lost power and power steering.  Air conditioning continued to work.  I was able to coast, move over to the right lane, place the transmission into neutral and restart the engine.  I then placed the transmission back into drive, increased my speed and resumed my trip.  This occurred previously on August 15, 2017, resulting in Complaint Number 11047478 being filed with your department.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11429010,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/06/2021","dateComplaintFiled":"08/13/2021","vin":"2C4RC1BG8GR","components":"POWER TRAIN","summary":"My Town and Country had its transmission fail. An independent transmission shop and the dealership service department both agreed that it was the hydraulic pump which failed. according to Chrysler the vehicle does not fall under the recall associated with NHTSA Campaign Number: 16V461000, but the failure seems to be the exact same thing.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11428212,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/05/2021","dateComplaintFiled":"08/08/2021","vin":"2C4RC1BG4GR","components":"POWER TRAIN","summary":"As I was driving about  45MPH my car dropped down to a lower gear.  It stayed there until I pulled over and turned off the car.  I started it back up and it was fine.  It ran good for about two miles or so and did it again.   I stopped into a Chy dealership and they said it was the solenoid in the transmission.  They said they had problems with this on other town and country vans.  My van only has 72000 miles on it.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11427327,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/25/2019","dateComplaintFiled":"08/01/2021","vin":"2c4rc1bgxgr","components":"UNKNOWN OR OTHER","summary":"LATCHES/LOCKS/LINKAGES 2016 Town and Country sliding doors could not be opened. The door(s) could not be opened either by using the mechanical handle or electronic remote switches or controls. Both of the sliding door lock actuators when the consumer operates either one or both sliding door locks not functioning and/or emitting a loud buzzing noise during lock/unlock operation. NHTSA Action Number: PE21016 defect that was identified in the lock actuator that could lead to the locks failing or creating the buzzing noise","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11427331,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2021","dateComplaintFiled":"08/01/2021","vin":"2C4RC1BG3GR","components":"UNKNOWN OR OTHER","summary":"Early 2021 the driver's side sliding door would not open from the outside or from the inside. At this time the passenger side sliding door was working. In May 2021 I took it to an independent service facility. They replaced the door latch assembly and checked the wiring. The door then opened and closed inconsistently. I took it back and this time It worked by using the key fob, the door button and the above dash button; but when opening it manually it did not slide on its own. Also at this time the passenger side door stayed in an unlocked position and could be opened when all doors were supposed to be locked. Sometimes the door alarm would go off when it was opened this way and sometimes it didn't. At this point I took it to the dealership (7-29-2021). I was told the prior service center used a Mopar part and they would put it under warranty and replace it but I would be charged for labor. The passenger side door latch assembly would also have to be replaced, bringing the total to over $1,900. Estimated date of completion is 8-3-2021. This is definitely a safety problem since the door could not be opened from the inside and passengers in the back would not be able to open it under an emergency situation.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11427213,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/19/2021","dateComplaintFiled":"07/30/2021","vin":"2C4RC1BG7GR","components":"POWER TRAIN","summary":"My van only has 59,400 miles on it.  We were on vacation stopped at a stoplight, when the light turned green, I stepped on the gas pedal, the engine would rev up and there was a high pitched sound, and then the van would jerk forward.  The van exhibited difficulty with shifting.  No warning lights came on before this incident, only after the van started to exhibit difficulty shifting.  Codes noted: P0734-Gear Ratio Error in 4th P0868-Line Pressure Low P0745-Gear Ratio Error in 5th P083B-LC Pressure switch rationality P1790- Fault Immediately After Shift P0944-Loss of hydraulic Pump Prime   I had to have my van towed to a Chrysler dealership they noted that the transmission fluid pump line pressure was only getting to 25 psi and loud whine from pump.  Debris noted in the pan.  Transmission was replaced with reman due to debris in the pan and replaced trans cooler and flushed transmission lines.    Had I kept driving my van, it could have easily stalled in an intersection.  If that would have happened, my family could have easily been hit by on-coming traffic.  There is a recall S44 for 2016 Chrysler Town and Country Vans for this exact thing happening to the transmission.  I do not understand why my van is not included in the recall.  My van only has 59,400 miles, this should not happen.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11425284,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/17/2021","dateComplaintFiled":"07/17/2021","vin":"2c4rc1cg0gr","components":"STRUCTURE","summary":"Right sliding door buzzes when unlocking.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11424959,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2021","dateComplaintFiled":"07/15/2021","vin":"2c4rc1bg6gr","components":"LATCHES/LOCKS/LINKAGES","summary":"The contact owns a 2016 Chrysler Town and Country. The contact stated that while attempting to lock the doors, the rear passenger\u2019s side door would not lock. The dealer was made aware of the failure but informed the contact that there was no recall associated with the VIN. The vehicle was taken to an independent mechanic and the rear passenger\u2019s side sliding door was repaired. The manufacturer was not made aware of the failure. The failure mileage was 98,000","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11424732,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/03/2021","dateComplaintFiled":"07/14/2021","vin":"2C4RC1BG0GR","components":"ELECTRICAL SYSTEM,STRUCTURE","summary":"On 3 July 2021 the driver side rear sliding door became inoperable. The door would not open using either the electronic motor or by manually pulling the handle and sliding the door. The door lock appeared to be jammed in the locked position and could not be unlocked either electronically or manually. Not being able to open the rear door in any manner is unsafe and in the event of an accident would not allow access or egress to passengers in the rear of the vehicle. I had an independent ASE Certified Master Mechanic asses the issue. The only way to get the door open was to remove the door panel from the inside and manually push the lock actuator back into the correct position. Upon further inspection and testing it was noted that flipping the child safety lock back and forth several times seemed to have reset the actuator and the lock and door has worked correctly since.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11424761,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/12/2020","dateComplaintFiled":"07/14/2021","vin":"2C4RC1BGXGR","components":"LATCHES/LOCKS/LINKAGES","summary":"The contact owns a 2016 Chrysler Town and Country. The contact stated that he was not able to enter or exit the vehicle through the passenger\u2019s side sliding door. The contact also stated that the driver\u2019s side sliding door was making a loud buzzing sound whenever it would close. The contact stated no warning light was illuminated. The vehicle was taken to a local dealer where the contact was informed that both locking mechanisms needed to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure and referred the contact back to the local dealer. The failure mileage was approximately 105,000.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11424783,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/03/2021","dateComplaintFiled":"07/14/2021","vin":"2c4rc1cg6gr","components":"LATCHES/LOCKS/LINKAGES","summary":"The contact owns a 2016 Chrysler Town and Country. The contact stated while the vehicle was parked, the contact attempted to unlock the vehicle and became aware that the driver\u2019s side sliding door would not open automatically nor manually. The contact stated that it seemed as if the door was in a locked status. The contact was not able to unlock nor open the door. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was 70,000.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11424868,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/14/2021","dateComplaintFiled":"07/14/2021","vin":"2C4RC1BG2GR","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2016 Chrysler Town and Country. The contact stated that the check engine warning light was illuminated. The vehicle was taken to be diagnosed and the contact was informed that the catalytic convertor needed to be replaced. The vehicle was not yet repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 134,359.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11424710,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/30/2021","dateComplaintFiled":"07/13/2021","vin":"2C4Rc1bg3gr","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"Left drivers door, sliding door makes a loud buzzing sound it will sometimes not open manually and automatically , kids could not get out of van by the door bringing to chrysler dealershipon july 19, i know there have been many complaints to this issue something needs to be done quickly!!!! When you press lick button for van , even when not moving it still locks up and doesnt open sometimes","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11424685,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/05/2021","dateComplaintFiled":"07/13/2021","vin":"2C4RC1BGXGR","components":"STRUCTURE","summary":"The sliding door on the driver\u2019s side is stuck and cannot be opened either automatically or mechanically. This is extremely dangerous in event of an emergency.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11424097,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/23/2021","dateComplaintFiled":"07/09/2021","vin":"2C4RC1HG8GR","components":"POWER TRAIN","summary":"The contact owns a 2016 Chrysler Town and Country. The contact stated while driving at various speeds, the vehicle started to shudder and loss motive power. The contact stated that the heated steering wheel was extremely hot making it difficult for the contact to steer the vehicle. The contact also stated that the rear hatch would not open all the way when the button was depressed. The contact stated that the check engine warning light was illuminated on the control panel. The vehicle was taken to an independent mechanic where it was diagnosed with the transmission pump needing to be replaced. The vehicle was not repaired. The contact was relating the failure to NHTSA campaign number: 16V461000 (Power train). The manufacturer had not been informed of the failure. The failure mileage was approximately 70,000.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11423249,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2020","dateComplaintFiled":"07/02/2021","vin":"2C4RC1HGXGR","components":"LATCHES/LOCKS/LINKAGES","summary":"The contact owns a 2016 Chrysler Town and Country. The contact stated that the driver-side rear sliding door locking mechanism failed and the door would not open from inside or outside the vehicle. The vehicle was taken to an independent mechanic who replaced the door actuator and the failure was remedied. Later the failure had occurred on both the rear driver\u2019s and passenger\u2019s side sliding door. The failure was not yet repaired. The manufacturer was notified of the failure. The local dealer was not contacted. The failure mileage was 20,000.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11422726,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/29/2021","dateComplaintFiled":"06/29/2021","vin":"2C4RC1CG3GR","components":"UNKNOWN OR OTHER","summary":"Stopped at a light and the engine stalled. Radio (uconnect system) turned off but dash lights still in operating order.  I had to put the car in park and restart the ignition. it started right up at that point.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11422412,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2021","dateComplaintFiled":"06/26/2021","vin":"2c4rc1bg4gr","components":"ELECTRICAL SYSTEM","summary":"Rear sliding door lock makes buzzing sound. Stopped locking.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11422205,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/06/2020","dateComplaintFiled":"06/24/2021","vin":"2C4RC1BG1GR","components":"UNKNOWN OR OTHER","summary":"Left Sliding Door Locked and would not open.  This has happened twice since I have owned this vehicle: 01/06/2020 and again 06/01/2021. Both times Door Lock Actuator had to be replaced.   This is very dangerous......emergency situations with child in backseat .......would have to access child from right sliding door !  Wasting  precious time .  I tried multiple ways to get door unlocked both times but to no avail.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11421245,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/15/2021","dateComplaintFiled":"06/17/2021","vin":"2C4RC1BG6GR","components":"POWER TRAIN","summary":"Loss of motive power. Transmission slip, engine revs with no acceleration. Clunks in transmission. Clicks in transmission. No gears working. Not motive power cold or hot. Sudden failure with no previous symptoms. In town 25 mph. Inoperable. approx 67,000 miles.  My VIN was not included on the Recall. My Van meets the Dealer recall specifications.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11421194,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/11/2021","dateComplaintFiled":"06/16/2021","vin":"2c4rc1bg8gr","components":"UNKNOWN OR OTHER","summary":"The passenger sliding door becomes permanently locked preventing you from opening the door, from the outside or manually, to access your children. Fortunately for us we were not in an accident when this happened and I was able to use the other door. This is a very common issue for the Town and Country vans and there needs to be a recall on the door actuators used before someones child is prevented from exiting a vehicle in an emergency. I am having the door repaired by West Richland automotive and they have confirmed a faulty actuator. There were not any warning lamps or messages prior to the door locking itself.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11419857,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/16/2021","dateComplaintFiled":"06/07/2021","vin":"2C4RC1BG6GR","components":"POWER TRAIN","summary":"I was on my way home to Georgia from Ohio when before I got to Asheville NC my car started making a funny noise and had been doing so for about 30 minutes  and it was starting to have a hard time shifting. The check engine light did come on but I was trying to look for gas also because it was the week there was a gas shortage going on and I was less than a quarter of a tank when I started to look for gas and the vehicle started acting up. Manage to find gas and my dad who is 81 looked but could not really see anything and we managed to make it to the  exit where we were suppose to meet my dad's cousin for dinner and meet him for the first time and my dad seeing him for the first time in over 53 years. I barely got it to the gas station and he came and got us and we went to eat. I called my husband and him and my sister drove about three hours to get us and my husband to look at the car. I had gotten a hotel room for us (my mom and dad, granddaugher and I). My husband looked at it and was researching it while on the way up to Asheville. He drove around the parking lot and then he attempted to drive it to the hotel which was on the other side of the interstate and not even a half mile away and we barely got there and said he can't drive it home. It was not even shifting manually into the gears  . The next day he got a ride to Asheville and rented a uhaul truck with a tow dolly and towed it home and the next day he took it to the transmission shop where we need a rebuilt transmission ours is gone. It is still in the shop waiting to be fixed was told it would be 3 to 4 weeks. This Tuesday it will be 3 weeks 6.8.21. We will have documentation of it being fixed once we get it from the shop. I could have been on the interstate and it could have just stalled thus causing an accident and possibly someone being killed because  there was no warning the check engine light went on when I noticed I was having a problem with the vehicle.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11418631,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/17/2020","dateComplaintFiled":"05/26/2021","vin":"2C4RC1BG9GR","components":"STRUCTURE","summary":"The sliding rear doors became stuck and will not open. In the event of an emergency, the children will not be able to exit the vehicle quickly. The problem is confirmed by a dealer. The vehicle has not been inspected by the manufacturer, police or insurance representatives.  There were no warning lamps or messages.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11416819,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/04/2021","dateComplaintFiled":"05/16/2021","vin":"2C4RC1BG3GR","components":"SUSPENSION,POWER TRAIN,STRUCTURE","summary":"THE TRANSMISSION HYDRAULIC PUMP FAILED AND CAUSED COMPLETE FAILURE OF THE TRANS AT 105000 MILES. THE ROCKER ARMS FAILED AT 97000 MILES. THE FRONT LOWER AARM BUSHINGS FAILED AT ABOUT 60000 MILES. THE REAR SLIDER DOORS DON'T LOCK AND WHEN THE DEALER TRIED TO REPAIR THEM THEY MADE IT WORSE NOW THE WINDOWS IN THOSE DOORS ARE FAILING. ALSO A CODE FOR THERMOSTAT HOUSING POPPED UP AFTER THE ROCKER ARM REPAIR. WHAT A TERRIBLE VEHICLE. IT'S ONLY 5 YEARS OLD AND I'M A STICKLER ABOUT MAINTENANCE.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11415947,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2021","dateComplaintFiled":"05/10/2021","vin":"2C4RC1BG4GR","components":"UNKNOWN OR OTHER","summary":"THE PASSENGER SIDE SLIDING DOOR IS STUCK IN LOCK AND WILL NOT OPEN. NOW WHEN I LOCK THE CAR I HEAR A BUZZING NOISE FROM THE DOORS. I HOPE THE OTHER SLIDING DOOR DOESNT LOCK BECAUSE  I HAVE A CHILD WITH CEREBRAL PALSY AND HOW WOULD I GET HIM OUT INCASE OF AN ACCIDENT. I NEED TO USE MY VAN ALOT FOR DOCTOR APPOINTMENTS.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11414927,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2020","dateComplaintFiled":"05/03/2021","vin":"2C4RC1BG0GR","components":"LATCHES/LOCKS/LINKAGES","summary":"TL* THE CONTACT OWNS A 2016 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE REAR DRIVER'S SIDE DOOR LATCH WAS FAULTY AND FAILED TO OPEN AS NEEDED. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO GRAY CHRYSLER DODGE JEEP RAM (894 N 9TH ST, STROUDSBURG, PA 18360, (570) 517-5600) WHERE IT WAS DIAGNOSED WITH NEEDING THE REAR DRIVER'S SIDE DOOR LOCKING ASSEMBLY TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 51,200.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11414776,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/25/2021","dateComplaintFiled":"05/02/2021","vin":"2C4RC1BG4GR","components":"UNKNOWN OR OTHER","summary":"THE POWER SLIDING DOOR LOCK ACTUATOR FAILED.  IT'S A COMMON ISSUE WITH THESE MINIVANS.  WHEN IT FAILS YOU CANNOT OPEN THE DOOR FROM THE INSIDE OR OUTSIDE.  THE ACTUATOR FAILING RESULTS OFTEN WITH THE DOOR LOCKING.  YOU CANNOT MANUALLY UNLOCK IT, IT'S JAMMED LOCK.  THE ONLY WAY TO GET IT UNLOCKED IS BY REMOVING THE DOOR PANEL.   THIS IS A SERIOUS SAFETY CONCERN AS THE EGRESS IS LOCKED SHUT.  SHOULD THE LOCK FAIL DURING AN ACCIDENT, FIRE, ETC. PEOPLE CAN BECOME TRAPPED IN THEIR VEHICLE.  CHRYSLER WANTS OVER $1,000 TO FIX IT.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11414278,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/26/2021","dateComplaintFiled":"04/28/2021","vin":"2C4RC1CG5GR","components":"ELECTRICAL SYSTEM,LANE DEPARTURE","summary":"SECOND TIME IN TWO YEARS THE BLIND SPOT MONITOR MODULE AND WIRE CONNECTION HAS CORRODED AND DESTROYED THE MODULE, TERMINALS AND CONNECTORS. IT HAPPENED DRIVING DOWN THE HIGHWAY THE WARNING BELL AND MESSAGE CAME ON SAYING IT IS NOR WORKING. WHEN EVER I DRIVE THE VEHICLE THE SAME THING HAPPENS HAD A 2011 TOWN AND COUNTRY AND THE SAME THING HAPPENED WITH IT. THEY WANT OVER A $1000 TO FIX IT EACH TIME.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11413383,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/12/2021","dateComplaintFiled":"04/22/2021","vin":"2C4RC1BG5GR","components":"SEATS","summary":"FRONT PASSENGER HEADREST POPPED OUT FOR NO REASON. THIS IS A SERIOUS, DANGEROUS, AND WELL-KNOWN ISSUE WITH CHYRSLER VEHICLES.  *I HAVE A SEPARATE ISSUE FOR THIS SAME VEHICLE (LEFT CYCLINDER) THAT I SUBMITTED ON MARCH 31, 2021, TRACKING NUMBER: 11405716.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11412871,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/16/2021","dateComplaintFiled":"04/19/2021","vin":"","components":"LATCHES/LOCKS/LINKAGES","summary":"TL* THE CONTACT OWNS A 2016 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE DRIVER'S SIDE SLIDING DOOR WOULD NOT OPEN AND WAS LOCKED IN THE CLOSED POSITION. THE CAUSE OF THE FAILURE WAS NOT YET DETERMINED. THE LOCAL DEALER AND MANUFACTURER WERE NOT YET NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 96,000.*DT","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11407090,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/08/2021","dateComplaintFiled":"04/08/2021","vin":"2C4RC1JG7GR","components":"POWER TRAIN","summary":"TL* THE CONTACT OWNS A 2016 CHRYSLER TOWN AND COUNTRY.  THE CONTACT STATED WHILE DRIVING 40 MPH, THE VEHICLE SHIFTED INTO NEUTRAL INDEPENDENTLY AND THE VEHICLE STARTED TO DECELERATE. THE CONTACT STATED THAT THE VEHICLE KEPT SHIFTING IN NEUTRAL AND BACK INTO DRIVE WHILE DRIVING TO HIS RESIDENCE. THE SERVICE VEHICLE SOON WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT YET DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 66,618.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11405959,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/24/2021","dateComplaintFiled":"04/01/2021","vin":"2C4RC1JG2GR","components":"POWER TRAIN,UNKNOWN OR OTHER","summary":"CAR STARTED TO MAKE A FUNNY NOISE WHILE DRIVING AND UPON TRYING TO PULL OVER THE CAR REACHED NUMBER 8 RPM'S BUT WASN'T ACCELERATING. THEN IT JERKED FORWARD AS I FINALLY WAS ABLE TO SHUT IT OFF. I WAS STUCK ON THE SIDE OF THE ROAD WITH FOUR KIDS IN THE CAR.TOWED TO DEALER AND SAID A NEW TRANSMISSION AND TRANSMISSION COOLER ARE REQUIRED FOR REPAIR. THE EXTENDED WARRANTY I PURCHASED FOR 75,000 MILES IS NO LONGER VALID AND JUST EXPIRED AS THERE ARE 77,000 MILES ON THE CAR. ALSO THE DRIVERS SIDE REAR SLIDING DOOR IS STUCK WILL NOT OPEN MANUALLY OR OTHERWISE. THIS WAS DISCOVERED WHEN TRYING TO OPEN THE DOOR WHILE STATIONARY TO LOAD KIDS IN BACK.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11405716,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/27/2021","dateComplaintFiled":"03/31/2021","vin":"2C4RC1BG5GR","components":"FUEL/PROPULSION SYSTEM","summary":"WELL KNOWN ISSUE WITH THE CHRYSLER PENTASTAR ENGINE WHICH RESULTS IN LEFT CYLINDER MISFIRES CAUSING DANGEROUS STALLING THE VEHICLE STALLS WHILE IN MOTION AND WHILE STOPPED. THEY EXTENDED THE WARRANTY ON PREVIOUS YEARS BUT HAVE REFUSED TO ON LATER MODELS. CHRYSLER IS REFUSING TO FIX THE ISSUE OR OFFER COST ASSISTANCE.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11405064,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2021","dateComplaintFiled":"03/26/2021","vin":"2C4RC1BG9GR","components":"POWER TRAIN","summary":"TL* THE CONTACT OWNS A 2016 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE MADE AN ABNORMAL WHINING SOUND WHILE DRIVING AT VARIOUS SPEEDS. THERE WAS NO WARNING LIGHT ILLUMINATED. THE CONTACT HAD TAKEN THE VEHICLE TO AN INDEPENDENT MECHANIC WHO REPLACED THE DRIVE BELTS HOWEVER, THE NOISE PERSISTED. THE CONTACT STATED THAT WHILE HER HUSBAND WAS DRIVING 35 MPH, THE VEHICLE BEGAN SHAKING AND STALLED WHILE APPROACHING A TRAFFIC LIGHT. THE VEHICLE SHUT OFF AS THE VEHICLE CAME TO A STOP. AFTER SEVERAL ATTEMPTS THE VEHICLE RESTARTED. ONCE THE CONTACT'S HUSBAND MADE IT TO HIS PLACE OF EMPLOYMENT, HE HAD THE VEHICLE TOWED TO THE RESIDENCE AND THEN BACK TO THE SAME INDEPENDENT MECHANIC WHO DIAGNOSED THE VEHICLE WITH A DEFECTIVE TRANS-AXLE OIL PUMP. UPON INVESTIGATION, THE CONTACT DISCOVERED NHTSA CAMPAIGN NUMBER: 16V461000 (POWER TRAIN) WHICH SHE LINKED TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED IN THE RECAL. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 74,000.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11404172,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/17/2020","dateComplaintFiled":"03/22/2021","vin":"2C4RC1BGXGR","components":"ENGINE","summary":"VEHICLE STARTED LEAKING OIL LOSS OIL PRESSURE AND WAS INFORMED THAT I NEEDED AN OIL FILTER HOUSING REPLACEMENT THAT'S ON BACK ORDER 56,000 OR MORE! I HAVE TO PAY A CAR NOTE ON A VEHICLE THAT I CAN'T DRIVE BECAUSE OF A ISSUE WITH DEALERS NOT HAVING THE PARTS TO REPAIR IT! THIS IS NOT RIGHT AND MY VEHICLE AND ALL VEHICLE LIKE MINE SHOULD BE RECALLED!","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11403611,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/17/2021","dateComplaintFiled":"03/17/2021","vin":"2C4RC1JG4GR","components":"POWER TRAIN","summary":"AS I WAS DRIVING DOWN THE FOUR LANE MY VAN STARTED SHAKING AT FIRST IT WAS FOR 1/2 SECOND THEN GOT MORE FREQUENT. AT FIRST IT WAS AT 50-60MPH BUT NOW AT ALL SPEEDS. THE CHECK ENGINE LIGHT CAME ON AND GAVE THE CODE FOR A LEAK THAT I WAS TOLD THAT IT WAS SO SMALL IT DIDN'T MATTER. THEN IT GAVE A CODE OF 0740 SOLENOID TORQUE SO I REPLACED AND WITHIN 24 HOURS THE ENGINE LIGHT CAME BACK ON AND GAVE THE SAME CODE. IT IS EXTREMELY SCARY WHEN THE VAN IS SHAKING SO BAD AS YOU ARE DRIVING IN BUSY TRAFFIC. NOT SURE WHAT NEEDS TO BE DONE. I'VE HAD THIS VAN LESS THAN 2 1/2 YEARS. VERY FRUSTRATED.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11399590,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/25/2021","dateComplaintFiled":"03/07/2021","vin":"2C4RC1BG1GR","components":"ELECTRICAL SYSTEM","summary":"SLIDING DOOR WILL NOT UNLOCK.  APPEARS BAD DOOR LOCK SOLENOID. VEHICLE STATIONARY WHEN PROBLEM DISCOVERED. CAN NOT EVEN UNLOCK DOOR MANUALLY FROM INSIDE THE VEHICLE.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11397661,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2020","dateComplaintFiled":"02/24/2021","vin":"2C4RC1BG6GR","components":"SUSPENSION,POWER TRAIN,ENGINE","summary":"CAR SHUTS OFF WHILE DRIVING AND AT RED LIGHTS FRONT END STRUTS ARE WORE OUT TRANSMISSION SKIPS CAR RPMS GO UP BUT WANT SHIFT 9 CODES","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11397344,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/21/2021","dateComplaintFiled":"02/22/2021","vin":"2C4RC1BG6GR","components":"POWER TRAIN","summary":"TL* THE CONTACT OWNS A 2016 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE HIS WIFE WAS DRIVING 50 MPH, THE VEHICLE STALLED. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT ILLUMINATED AFTER THE VEHICLE WAS PARKED. THE VEHICLE WAS TOWED TO JT'S DODGELAND OF COLUMBIA (190 GREYSTONE BLVD, COLUMBIA, SC 29210) WHERE IT WAS DIAGNOSED AS A HYDRAULIC SHIFT PUMP FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 16V461000 (POWER TRAIN) AS A SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA FOR ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11397408,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/22/2021","dateComplaintFiled":"02/22/2021","vin":"2C4RC1BG8GR","components":"ENGINE","summary":"ENGINE OIL FILTER ADAPTER - MOPAR (68105583AF) LEAKS.  I HAVE BEEN TOLD BY EVERY MECHANIC IN MY AREA THAT THIS IS A CONSTANT ISSUE WITH THIS TYPE OF VEHICLE AND CURRENTLY NO PARTS AVAILABLE FOR REPAIR.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11397136,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2021","dateComplaintFiled":"02/20/2021","vin":"2C4RC1BG2GR","components":"ELECTRICAL SYSTEM","summary":"DRIVER SIDE SLIDING DOOR IS LOCKED SHUT AND WON'T OPEN","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11395423,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2020","dateComplaintFiled":"02/09/2021","vin":"2C4RC1CG4GR","components":"ELECTRICAL SYSTEM","summary":"THE DRIVER SIDE REAR SLIDING DOOR IS STUCK AND WILL NOT OPEN. THE DOOR SUDDENLY JUST STOPPED WORKING AND THE LOCK IS STUCK IN THE MIDDLE POSITION. THE DOOR CAN NOT BE OPENED BY THE BUTTON ON THE DOOR, KEY FOB, OR THE BUTTON ON THE FRONT VISOR.  THE VAN ONLY HAS 30,000 MILES ON IT.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11395070,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/15/2019","dateComplaintFiled":"02/07/2021","vin":"2C4RC1BG2GR","components":"ENGINE","summary":"A TAPPING SOUND FROM MY ENGINE.  APPEARS MANY OWNERS OF THIS VEHICLE TYPE AND ENGINE FOR THE 2016 ARE HAVING THE SAME PROBLEM.  WHEN WILL A RECALL BE DEMANDED?","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11388745,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/12/2021","dateComplaintFiled":"01/18/2021","vin":"2C4RC1BG4GR","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"MY RIGHT SIDE SLIDING DOOR BUZZES WHEN I UNLOCK MY DOORS.  SOMETIMES THE DOOR DOES NOT UNLOCK AND I AM WORRIED SOMETHING MIGHT HAPPEN AND WE WILL NOT BE ABLE TO GET THE KIDS OUT OF THE VAN.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11387004,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/01/2020","dateComplaintFiled":"01/07/2021","vin":"2C4RC1CG1GR","components":"ELECTRICAL SYSTEM","summary":"MY REAR PASSENGER DOOR WOULD NOT OPEN, OR UNLOCK.  I TOOK IT TO OUR CHRYSLER DEALERSHIP FOR REPAIR. THEY HAD TO REPLACE THE DOOR LOCK ACTUATOR PART #68030378AG.  I HEARD A WEIRD BUZZING COMING FROM THE REAR PASSENGER DOOR UPON ENTERING THE VEHICLE, WHEN I UNLOCKED IT.  WHEN I STARTED MY ENGINE AND PUT IT INTO DRIVE.  IT MADE THE SAME SOUND.   WHEN I ARRIVED AT MY HOME. I TRIED TO PEN THE REAR PASSENGER DOOR AND IT WOULD NOT UNLOCK WITH MY REMOTE OR MANUALLY.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11387037,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/02/2021","dateComplaintFiled":"01/07/2021","vin":"2C4RC1CG1GR","components":"POWER TRAIN","summary":"TRANSMISSION PUMP FRIED AND CAUSED THE TRANSMISSION TO NOT GET ENOUGH OXYGEN SO HAD TO GET A COMPLETELY NEW TRANSMISSION. LOOKED UP AND SEEN THEY HAD A RECALL ON OUR YEAR OF TRANSMISSION PUMP BUT ACCORDING TO THE DEALERSHIP OUR CAR WASN'T INCLUDED IN THE RECALL BUT THE VIN NUMBER WASN'T LISTED IN THE RECALL DATABASE BUT OUR PUMP STILL GOT FRIED. THE VEHICLE IS ONLY 5 YEARS OLD.... SHOULDN'T BE HAVING TRANSMISSION PROBLEMS...","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11386504,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/09/2019","dateComplaintFiled":"01/04/2021","vin":"2C4RC1BGXGR","components":"ELECTRICAL SYSTEM","summary":"DOOR ACTUATOR FAILURE BOTH SLIDING DOORS, 100% FAILURE RATE ON THIS YEAR OF VEHICLES.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11386375,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/21/2020","dateComplaintFiled":"01/04/2021","vin":"2C4RC1BG3GR","components":"POWER TRAIN","summary":"I WAS DRIVING THE VEHICLE ON A LEVEL ROAD. THE VEHICLE WAS IN MOTION AND COASTING.  I PRESSED THE ACCELERATOR AND THE ENGINE REVVED UP BUT THE VEHICLE DID NOT ACCELERATE. I COASTED INTO A PARKING LOT AND CALLED CALLED MY USUAL MECHANIC TO TOW THE VEHICLE INTO HIS SHOP. MY MECHANIC SAID HE THOUGHT IT WAS A TRANSMISSION PROBLEM AND WAS BEYOND HIS LEVEL OF REPAIR.  HE TOWED  THE VEHICLE TO SHIFTRIGHT TRANSMISSIONS. AT THE TRANSMISSION SHOP, THEY DISCOVERED  THE TRANSMISSION PUMP ASSEMBLY WAS SHATTERED. THEY HAD TO PERFORM A COMPLETE TRANSMISSION OVERHAUL. I RETAINED THE PUMP ASSEMBLY AS PROOF OF THE DEFECT AND REPAIR. I BELIEVE THIS PROBLEM FALLS UNDER RECALL REFERENCE # 16V461000","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11385602,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":2,"numberOfDeaths":0,"dateOfIncident":"12/24/2020","dateComplaintFiled":"12/30/2020","vin":"2C4RC1BG9GR","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"ON DECEMBER 24, 2020 OUR RIGHT PASSENGER SIDE REAR DOOR MALFUNCTIONED AND ENDED UP TRAPPING MY TODDLERS HEAD IN BETWEEN THE DOOR AND VEHICLE FRAME. IT WAS INCREDIBLY TRAUMATIC FOR ALL INVOLVED. THOUGH THE INCIDENT LIKELY LASTED LESS THAN A MINUTE, IT WAS A TERRIFYING FRANTIC MINUTE IN WHICH I TRIED EVERYTHING TO GET THE DOOR OPEN AS IT CONTINUED TO TRY AND CLOSE ON OUR BABY WHO WAS SCREAMING IN PAIN AND TERROR. IT TOOK ALL OF MY STRENGTH TO MANUALLY PRY OPEN THE DOOR TO RELEASE HIS HEAD.    WE BROUGHT THE VEHICLE TO OUR LOCAL DEALERSHIP TO BE LOOKED OVER, ASSUMING A MALFUNCTIONING SENSOR OF SOME SORT. THEY DID DIAGNOSTICS AND REPORTED NO CODES WERE EVIDENT AND THEY COULD NOT REPLICATE THE MALFUNCTION.    THEN LAST NIGHT 12/30/2020 THE LEFT REAR PASSENGER DOOR EXPERIENCED A SIMILAR MALFUNCTION AND BEGAN CLOSING ON MY CHILD. MY HUSBAND WAS FORCED TO MANUALLY RIP THE DOOR OFF OF OUR CHILD TO AVOID SIMILAR INJURY. IN THE PROCESS, PLASTIC PIECES OF THE TRACK WERE DISLODGED AND THE DOOR IS NO LONGER OPERATIONAL. IN THIS INSTANCE, LOSS OF ELECTRICAL FUNCTIONING ON THAT SIDE IS A BLESSING AS THE DOORS ARE MALFUNCTIONING AND OTHERWISE PRESENT SIGNIFICANT DANGER TO OUR FAMILY AS NO OBVIOUS CODE DEFECTS HAVE BEEN ABLE TO BE DETECTED YET. HOWEVER THE RIGHT REAR DOOR AND THE BACK HATCH REMAIN OPERATIONAL AND THEREFORE A POTENTIAL DANGER. BOTH TIMES THE VEHICLE WAS STATIONARY","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11385376,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/08/2020","dateComplaintFiled":"12/29/2020","vin":"2C4RC1BG5GR","components":"POWER TRAIN","summary":"LA VAN SE QUEDO SIN CAMBIOS DE VELOCIDAD, SIN FUERZA; FUE LA TRASMISION LA QUE SE DESCOMPUSO. ESTABA EN MOVIMIENTO CUANDO SUCEDI ESTO.*DT*JB","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11385237,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/01/2020","dateComplaintFiled":"12/28/2020","vin":"2C4RC1CG3GR","components":"ELECTRICAL SYSTEM","summary":"LOUD BUZZ NOISE WHEN REAR PASSENGER SIDE DOOR UNLOCKS. ALSO CLOSES ON OWN SOMETIMES.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11385281,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/13/2020","dateComplaintFiled":"12/28/2020","vin":"2C4RC1BG9GR","components":"POWER TRAIN","summary":"TL* THE CONTACT OWNS A 2016 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT UPON PLACING THE TRANSMISSION INTO REVERSE, THE VEHICLE WOULD NOT REVERSE AS NEEDED AND THAT AN UNKNOWN FLUID BEGAN TO LEAK FROM THE VEHICLE. DUE TO THE FAILURE, THE CONTACT HAD THE VEHICLE TOWED TO AN INDEPENDENT MECHANIC WHERE HE WAS INFORMED THE VEHICLE NEEDED A NEW TRANSMISSION. THE MECHANIC REPLACED THE TRANSMISSION WITH A NEW TRANSMISSION FROM AN UNNAMED LOCAL CHRYSLER DEALER. UPON RETURN OF THE VEHICLE, THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, THE VEHICLE INDEPENDENTLY DOWNSHIFTED WHICH CAUSED THE VEHICLE TO ABRUPTLY JERK FORWARD WITHOUT WARNING. THE CONTACT IMMEDIATELY PULLED TO THE SIDE OF THE ROAD AND BEGAN TO HEAR AN ENGINE KNOCK UPON RESTARTING THE VEHICLE. THE CONTACT COASTED THE VEHICLE INTO A SERVICE PLAZA WHERE HE HAD THE VEHICLE TOWED TO JOEY ACCARDI CHRYSLER, DODGE, JEEP, RAM (909 S FEDERAL HWY, POMPANO BEACH, FL 33062). ONCE THERE, THE CONTACT WAS INFORMED THAT THE TRANSMISSION WAS UNDER WARRANTY BUT NOT THE ENGINE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE REPAIR COST WOULD BE COVERED HOWEVER, THE DEALER REFUSED TO REPAIR THE VEHICLE. THE VEHICLE REMAINED IN THE POSSESSION OF THE DEALER UNREPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 147,000. *BF  THE CONSUMER STATED DUE TO THE FAILURE OF THE TRANSMISSION, THE ENGINE WAS DAMAGED AS WELL.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11384360,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/10/2020","dateComplaintFiled":"12/21/2020","vin":"2C4RC1BG6GR","components":"ENGINE","summary":"MISFIRE AND ROUGH IDLE AT ALL TEMPERATURES AND SPEEDS. DIAGNOSED WITH A FAULTY HEAD WITH LOW COMPRESSION ON CYLINDER 2 AT INDEPENDENT SHOP. MORE THAN 20% DIFFERENCE IN PSI COMPRESSION TEST WITH A LEAKDOWN LOSS OF NEARLY 80%, PULLED VALVE COVER SHOWS A ROLLED CAM. DEALERSHIP HAS VEHICLE FOR REPAIR UNDER EXTENDED WARRANTY BUT WILL NOT PERFORM LEAKDOWN TEST OR PULL THE VALVE COVER TO SUBMIT FOR REPAIR. THEY HAVE STATED THAT IT IS ROUGH TO RUN AND LIKELY UNSAFE TO DRIVE, AND YET INSIST THERE IS NOTHING THEY CAN DO, AS THIS IS JUST \"HOW CHRYSLERS ARE\". PRIOR TO DIAGNOSIS, FULL TUNE UP PERFORMED AND SPARK/FUEL WAS CHECKED.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11384424,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/19/2020","dateComplaintFiled":"12/21/2020","vin":"2C4RC1BG0GR","components":"POWER TRAIN","summary":"THE TRANSMISSION PUMP SEIZED CAUSING A LOSS OF HYDRAULIC PRESSURE.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11384030,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/01/2020","dateComplaintFiled":"12/18/2020","vin":"2C4RC1BG5GR","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"THE LOCK ACTUATOR GEAR STRIPS, CAUSING A LOUD BUZZING NOISE WHEN LOCKING/UNLOCKING THE VEHICLE AND IN SOME CASES IT WILL NOT CONSISTENTLY ACTUATE CAUSING THE DOOR TO STAY LOCKED.    THE MAJOR CONCERNS ARE  1) IF THERE IS AN EMERGENCY SITUATION AND SOMEONE IS UNABLE TO UNLOCK THE DOOR TO QUICKLY GET MY CHILD OUT OF THE VEHICLE BECAUSE THE LOCK IS NOT FUNCTIONAL.  2) THE NOISE IT MAKES IS LOUD AND MAY STARTLE DRIVERS OF THIS VEHICLE(FROM WHAT I'M SEEING, THIS IS A COMMON ISSUE ACROSS THE TOWN AND COUNTRY AND CARAVAN LINES OF VANS) AS THE LOCKS AUTOMATICALLY ENGAGE WHILE ENTERING THE ROAD WHICH COULD CAUSE A TEMPORARY LOSS OF CONTROL OF THE VEHICLE. THIS ENDANGERS BOTH THE DRIVER OF THE VEHICLE AND OTHER PEOPLE ON THE ROAD.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11382979,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/19/2020","dateComplaintFiled":"12/11/2020","vin":"2C4RC1BG0GR","components":"POWER TRAIN","summary":"TL* THE CONTACT OWNS A 2016 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE STOPPED AT A TRAFFIC LIGHT AND ATTEMPTING TO PROCEED, THE VEHICLE FAILED TO MOVE. THE VEHICLE LUNGED FORWARD AND STOPPED WITH THE ENGINE REVVING. THE CONTACT REVVED THE ENGINE UP AND SLOWLY DROVE OFF THE ROADWAY AT 3 MPH. THE CONTACT THOUGHT THAT THE ISSUE WAS WITH THE TRANSMISSION. THE CONTACT HAD THE VEHICLE TOWED TO YOCHUM CHRYSLER DODGE JEEP RAM (1270 SOUTH HART STREET ROAD, VINCENNES, 47591, (812) 316-5381) WHERE THE VEHICLE WAS DIAGNOSED WITH A TRANSMISSION PUMP FAILURE. THE CONTACT WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 95,000.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11382814,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/07/2020","dateComplaintFiled":"12/10/2020","vin":"2C4RC1BG1GR","components":"ELECTRICAL SYSTEM","summary":"MY PASSENGER SIDE SLIDE DOOR MAKES A BUZZING SOUND WHEN THE DRIVERS SIDE DOOR OPENS. I HAVE RESEARCHED THIS ISSUE AND IT SEEMS TO BE A COMMON ISSUE WITH THESE VEHICLES AND APPEARS TO NEED A RECALL TO FIX THIS FAULTY PART.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11378477,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/02/2020","dateComplaintFiled":"12/08/2020","vin":"2C4RC1BG5GR","components":"ELECTRICAL SYSTEM","summary":"NEED NEW ACTUATOR.....BUZZING NOISE WHEN WANTING TOOPEN SIDE POWER DOORS","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11378366,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/10/2020","dateComplaintFiled":"12/07/2020","vin":"2C4RC1BG5GR","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"THE DRIVER SIDE REAR DOOR LOCK WILL NOT UNLOCK AND ALLOW THE DOOR TO OPEN. IT APPEARS TO BE STUCK IN THE LOCKED POSITION AT ALL TIMES","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11377802,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/23/2020","dateComplaintFiled":"12/03/2020","vin":"2C4RC1BG2GR","components":"POWER TRAIN","summary":"TL* THE CONTACT OWNS A 2016 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING UP AN INCLINE AT 75 MPH, THE VEHICLE STALLED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. DUE TO THE FAILURE, THE CONTACT HAD THE VEHICLE TOWED TO MOSS MOTOR COMPANY (1000 S CEDAR AVE, SOUTH PITTSBURG, TN 37380) WHERE THEY DIAGNOSED THE VEHICLE WITH A TRANSMISSION PUMP FAILURE. THE CONTACT THEN HAD THE VEHICLE REPAIRED OUT OF POCKET. UPON INVESTIGATION, THE CONTACT DISCOVERED NHTSA CAMPAIGN NUMBER: 16V461000 (POWER TRAIN) WHICH HE LINKED TO THE FAILURE HOWEVER, UPON CONTACTING THE MANUFACTURER, HE WAS INFORMED THAT HIS VEHICLE WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS REPAIRED AT CHRYSLER DEALER MOSS MOTORS COSTING OVER $3,000. THE FAILURE MILEAGE WAS 101,643.*DT*JB","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11377597,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2020","dateComplaintFiled":"12/02/2020","vin":"2C4RC1BG6GR","components":"ELECTRICAL SYSTEM","summary":"I HAVE A 2016 CHRYSLER TOWN AND COUNTRY WITH 89,000 MILES.  MY SLIDING DRIVER SIDE DOOR WON'T UNLOCK OR OPEN. WAS ABLE TO GET DOOR UNLOCKED, BUT HAD TO PULL THE PLUG TO DISABLE THE LOCKING MOTOR TO STOP THE LOUD GEAR GRINDING SOUND EVERY TIME THE ELECTRIC DOOR LOCK WOULD ENGAGE.  DID NOT WANT THE DOOR LOCK TO BE IN THE LOCKED POSITION IF OR WHEN THE GEARS WOULD POSSIBLY GRIND DOWN TO NOTHING.  CAN ONLY MANUALLY OPEN AND CLOSE THE DOOR AND MANUALLY LOCK AND UNLOCK IT ALSO.  ALL OTHER ELECTRICAL FUNCTIONS LIKE POWER WINDOWS, POWER OPEN/CLOSE FUNCTION, AND LATCH ASSIST NO LONGER WORK DUE TO DISCONNECTING THE POWER SUPPLY AT THE BOTTOM OF THE DOOR. THE VEHICLE WAS STATIONARY IN THE GARAGE WHEN THE PROBLEM WAS DISCOVERED.  IT WAS TWO MONTHS BEFORE I GOT THE DOOR UNLOCKED AND ABLE TO OPEN FROM INFO ON THE INTERNET.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11377049,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2019","dateComplaintFiled":"11/30/2020","vin":"2C4RC1BG1GR","components":"POWER TRAIN,ENGINE","summary":"TL* THE CONTACT OWNS A 2016 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE JERKED AND FAILED TO ACCELERATE PROPERLY WHILE PRESSING THE ACCELERATOR PEDAL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED AND DETERMINED THAT THE TRANSMISSION PUMP FAILED AND THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE LOCAL DEALER COOKEVILLE CHRYSLER LOCATED AT 1550 INTERSTATE DR, COOKEVILLE, TN 38501 AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 85,000.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11377198,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/31/2020","dateComplaintFiled":"11/30/2020","vin":"2C4RC1BG5GR","components":"ENGINE","summary":"ENGINE TICKING/KNOCKING STARTED AT ABOUT 70,000 MILES, AUGUST 2020. IT APPEARS TO BE THE ROCKER ARMS. WE HAVE BEEN EXPERIENCING LOSS OF POWER PERIODICALLY. IT TICKS WHEN IDLING AND SPEEDS UP AS ENGINE IS REVVED OR ACCELERATING. BECOMES LOUDER AFTER BEING DRIVEN AT HIGHWAY SPEEDS AND FOR LONGER DRIVES OVER 20 MINS.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11376352,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/14/2020","dateComplaintFiled":"11/25/2020","vin":"2C4RC1BG4GR","components":"ENGINE","summary":"THE VEHICLE HAS CYLINDER #2 MISFIRE CODE.  TWO SEPARATE INDEPENDENT LOCAL MECHANICS BOTH SUGGEST THIS IS DUE TO PITTING OF THE CYLINDER HEAD MATERIAL.  THEY TELL ME IT IS A COMMON PROBLEM WITH THIS ENGINE, 3.6L.  I CALLED CHRYSLER AND THEY ARE NOT WILLING TO STAND BEHIND THEIR PRODUCT.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11376046,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/23/2020","dateComplaintFiled":"11/23/2020","vin":"2C4RC1BG5GR","components":"UNKNOWN OR OTHER","summary":"THE DOOR LOCKING MECHANISM FOR MY 2016 CHRYSLER TOWN AND COUNTRY STOPPED WORKING.  AFTER DOING SOME RESEARCH THIS IS AN ON GOING PROBLEM IN THIS VEHICLE.  IF I WERE TO GET INTO AN ACCIDENT I WOULD BE UNABLE TO OPEN THE DOORS TO GET MY CHILDREN OUT FOR SAFETY REASONS.  I AM NOT SURE WHY THIS HASN'T BEEN RECALLED YET.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11375377,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/19/2020","dateComplaintFiled":"11/19/2020","vin":"2C4RC1BG7GR","components":"ELECTRICAL SYSTEM","summary":"TL* THE CONTACT OWNS A 2016 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE REAR PASSENGER'S SIDE SLIDING DOOR EMITTED AN ABNORMAL BUZZING SOUND. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 91,000.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11373869,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/08/2020","dateComplaintFiled":"11/09/2020","vin":"2C4RC1BG4GR","components":"ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,UNKNOWN OR OTHER","summary":"WE WE'RE DRIVING HOME FROM BISHOP ON THE HIGHWAY AT NIGHT, WHEN ALL OF A SUDDEN THE VAN WOULDN'T SHIFT TO 3 GEAR. IT WOULDN'T GO PAST 40 MILES PER HOUR. EVERY TIME WE TRIED TO ACCELERATE THE RPM'S WOULD GO PAST THE RED SECTION (ABOUT SECTION 8 OR 9). IT WAS DRIVING FINE AROUND 65 MILES PER HOUR PRIOR, WHEN ALL OF A SUDDEN IT WOULDN'T CONTINUE ACCELERATING AT THAT SPEED ANYMORE.  WE PULLED OVER TRYING TO SWITCH GEARS TO SEE IF IT WOULD GO BACK TO NORMAL, BUT THAT DIDN'T WORK AND WE ALSO TRIED TURNING OFF THE CAR AND NOTHING WORKED. WE PULLED UP AT A GAS STATION FOR MORE GAS.  WHEN WE TURNED THE CAR BACK ON AND PUT IT INTO DRIVING GEAR IT JOLTED FOR A SECOND RIGHT BEFORE AND AFTER TAKING IT OUT OF THE DRIVING GEAR. WE HAD TO DRIVE ON THE HIGHWAY AT 40 MILES PER HOUR WITH THE EMERGENCY LIGHTS ON SO WE WOULDN'T GET HIT FROM BEHIND FROM COMING AND UN COMING TRAFFIC SINCE IT WAS PITCH DARK AT NIGHT.   ALSO, THE LEFT BACK PASSENGER DOOR RIGHT BEHIND THE DRIVER SEAT WAS NO LONGER WORKING EARLIER. IT WON'T OPEN NEITHER WITH THE CLICKER, OR BY HAND (INSIDE OR THE OUTSIDE) OR BY THE INSIDE AUTOMATIC BUTTONS FOR THE DOOR. IT JUST DOESN'T UNLOCK ANY MORE.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11366456,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/18/2020","dateComplaintFiled":"10/26/2020","vin":"2C4RC1BG5GR","components":"ENGINE","summary":"CHECK ENGINE LIGHT CAME ON AT ~95,000 FOR P0302 - MISFIRE IN CYLINDER 2 AT IDLE.  THE  LOCAL CHRYSLERY DEALERSHIP SERVICE DEPARTMENT DIAGNOSED IT AS LOW COMPRESSION DUE TO A VALVE ISSUE.  THE FIX IS LEFT HEAD  REPLACEMENT AT JUST UNDER $2700.      THIS IS CLEARLY A KNOWN ISSUE WITH THIS ENGINE LOOKING AT OTHER COMPLAINTS FOR THE 3.6L PENTASTAR ENGINES IN THE TOWN AND COUNTRY, GRAND CARAVAN AND DODGE JOURNEY.     NO RECALL OR SERVICE BULLETING APPEARS TO BE ASSOCIATED WITH THIS MANUFACTURING DEFECT.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11365236,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/11/2020","dateComplaintFiled":"10/19/2020","vin":"2C4RC1BGXGR","components":"POWER TRAIN","summary":"DRIVING DOWN CITY ROAD CAME TO STOP.  PUSHED GAS PEDAL RPM'S INCREASED BUT VEHICLE DID NOT MOVE. UNDRIVABLE HAD TO HAVE IT TOWED. NO PROBLEMS SINCE NEW PURCHASE TILL THAT DAY. STATES PER MY VEHICLE MAKE MODEL YEAR THERE IS RECALL FOR TRANSMISSION PUMP FAILURE. BUT WHEN I PUT VIN NUMBER IN NO RECALL PULLS UP.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11363785,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/30/2020","dateComplaintFiled":"10/11/2020","vin":"2C4RC1BG8GR","components":"UNKNOWN OR OTHER","summary":"SLIDING DOORS MAKIN A BUZZIN NOISE WHEN LOCK,  UNLOCK, OR OPEN DOORS, ALSO MAKINGBA RATTLING NOISE WHEN STARTS, LOOSING POWER BEETWEEN GEARS","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11363612,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/09/2020","dateComplaintFiled":"10/09/2020","vin":"2C4RC1GG6GR","components":"UNKNOWN OR OTHER","summary":"WHILE DRIVING DOWN A NEIGHBORHOOD STREET WITH MY KIDS,I WAS 'PUNCHED' IN THE BACK OF MY HEAD BY THE SUPPLEMENTAL ACTIVE HEAD RESTRAINT ON THE DRIVERS SIDE. UPON EXAMINATION, THE PLASTIC THAT HOOKS ONTO THE HOLDING PIN SNAPPED RELEASING THE HEAD RESTRAINT.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11363149,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/07/2020","dateComplaintFiled":"10/07/2020","vin":"2C4RC1BG0GR","components":"STRUCTURE","summary":"REAR PASSENGER DOOR WILL NOT LOCK CAUSING A SAFETY HAZARD FOR BOTH CHILDREN AND ADULT PASSENGERS.  THIS IS AN ONGOING PROBLEM WHILE DRIVING, OR WHILE THE VEHICLE IS STATIONARY.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11362898,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2020","dateComplaintFiled":"10/05/2020","vin":"2C4RC1BG7GR","components":"STRUCTURE","summary":"TL* THE CONTACT OWNS A 2016 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE DRIVER'S SIDE SLIDING DOOR FAILED TO OPEN MANUALLY OR ELECTRONICALLY. THE FAILURE OCCURRED ON THE PASSENGER'S SIDE SLIDING DOOR PRIOR TO THE FAILURE ON THE DRIVER'S SIDE. THE VEHICLE WAS TAKEN TO GILLMAN CHRYSLER JEEP DODGE RAM (10585 W. SAM HOUSTON PKWY S, HOUSTON, TX 77099, (832) 553-0100) WHERE THE DRIVER'S SIDE SLIDING DOOR ACTUATOR WAS REPLACED HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS ALSO NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11362686,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/04/2020","dateComplaintFiled":"10/04/2020","vin":"2C4RC1CGXGR","components":"ELECTRICAL SYSTEM","summary":"EVERY TIME I UNLOCK OR OPEN MY VEHICLE DOORS THE CAR MAKES A LARGE PEEP NOISE LIKE THEIR IS A SHORT IN THE ELECTRICAL OR MAYBE A FUSE. IT SOUNDS LIKE A LOUD BUZZER NOISE LIKE FROM A BIG X OF A WRONG ANSWER ON THE SHOW FAMILY FEUD! THAT'S THE ONLY WAY I CAN EXPLAIN THE LOUD NOISE. THE VEHICLE IS ALWAYS NOT RUNNING AND IN PARK WHEN IT MAKE THIS NOISE! IT HAPPENS AFTER I UNLOCK THE VEHICLE AND OPEN ANY DOOR EVEN THE SLIDING  PASSENGER DOORS.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11362517,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/15/2020","dateComplaintFiled":"10/03/2020","vin":"2C4RC1CG1GR","components":"STRUCTURE","summary":"HELLO,   I PURCHASE MY 2016 TOWN AND COUNTY AS A BRAND NEW VEHICLE. I HAD HOPES THAT THIS WOULD BE THE LAST FAMILY VEHICLE THAT I WOULD PURCHASE TO TRANSPORT MY BUSY FAMILY. HOWEVER, THE TIME THAT I HAVE USED THIS MINI VAN HAS BEEN A SERIES OF PROBLEMS. THE MAIN ONE IS THE REOCCURRING PROBLEMS WITH THE PLASTIC EXTERIOR PARTS TO THIS VEHICLE CONSTANTLY COMING OFF. THE B PILLAR APPLIQUE, LEFT - MOPAR (5020665AD) AND RIGHT  B PILLAR APPLIQUE, RIGHT - MOPAR (5020664AD) ARE THE TWO PARTS THAT I AM REPLACING CONSTANTLY. THE LAST INCIDENT WAS BOTH PARTS CAME OFF ON A BUSY HIGHWAY AND ALMOST HIT ANOTHER VEHICLE. THESE PLASTIC PARTS ARE UNSAFE AND A HAZARD. THEY ARE NOT DESIGNED TO STAY ON THE VEHICLE. I TOOK MY VEHICLE IN TO THE DEALERSHIP AND THE QUOTE WAS OVER 300 DOLLARS TO REPLACE. THIS IS AN EXAMPLE OF HOW CHEAP AND POORLY DESIGNED THIS VEHICLE IS. I AM NOT A HAPPY 2016 TOWN AND COUNTRY OWNER. I WANT THE MANUFACTURER/ MOPAR TO DO SOMETHING ABOUT THIS BEFORE SOMEONE GETS HURT!","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11362272,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/24/2020","dateComplaintFiled":"10/01/2020","vin":"2C4RC1BGXGR","components":"SEATS","summary":"ANTI-WHIPLASH HEADREST DEPLOYED SPONTANEOUSLY   VEHICLE WAS UNOCCUPIED SITTING IN MY DRIVEWAY","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11361273,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/08/2019","dateComplaintFiled":"09/26/2020","vin":"2C4RC1BG6GR","components":"ELECTRICAL SYSTEM","summary":"THE DRIVER SIDE SLIDING DOOR GETS STUCKED LOCK OR SOMETIMES WILL CLOSE ON YOU AND NOT STOP.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11360874,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/17/2020","dateComplaintFiled":"09/24/2020","vin":"2C4RC1CG1GR","components":"AIR BAGS","summary":"VEHICLE WAS PARKED ON A CITY STREET ALONG THE SIDEWALK IN FRONT OF A RESIDENCE. I PULLED OUT ONTO THE STREET WENT APPROX. 100-125FT PASSENGER SIDE AIRBAG (NOT FRONT BUT SIDE OF VAN) EXPLODED VEHICLE DIED SET THERE A FEW MINUTES TO COMPREHEND WHAT HAPPENED WAS ABLE TO RESTART VEHICLE AND MOVE TO SIDE OF STREET GOT OUT WALKED AROUND NO OTHER DAMAGE TO VEHICLE CALLED TOW TRUCK AND VEHICLE WAS DRIVEN ONTO ROLL BACK","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11360241,"manufacturer":"Chrysler (FCA US, LLC)","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"09/03/2020","dateComplaintFiled":"09/21/2020","vin":"2C4RC1BG2GR","components":"AIR BAGS","summary":"ON 9/3/20, I WAS INVOLVED IN AN ACCIDENT WHERE THE DRIVER WHO CRASHED INTO ME RAN A RED LIGHT WHILE I WAS MAKING A LEFT HAND TURN OFF THE OFFRAMP AT SAHARA AVE. TO GO WEST IN LAS VEGAS, NV. THE ESTIMATED IMPACT FROM THE OTHER VEHICLE WAS THAT HE WAS DOING ABOUT 45MPH, THIS TOTALED MY LEFT DRIVERS SIDE AND CAUSED ME TO HAVE A FRACTURED CLAVICLE AND #2 RIB, WHICH I WAS RUSHED TO UMC TRAUMA, LAS VEGAS, BY AMBULANCE. THE PROBLEM IS NONE OF MY AIR BAGS DEPLOYED FROM THIS CRASH AND I'M WONDERING IF THERE IS DEFECTIVE EQUIPMENT. THE ACCIDENT CASE #200900200 FROM THE NHP IS AT THEIR SOUTHERN COMMAND, 702-486-4100. THE OTHER DRIVER WAS CITED FOR RUNNING A RED LIGHT CAUSING INJURY. MY INSURANCE CO. HAS TOTALED THE VEHICLE AND NOW WANTS TO SALVAGE IT, THEY ARE FARMERS INS., SO YOU MIGHT CONTACT THEM TO SAVE ANY EVIDENCE YOU MAY NEED.*DT","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11360028,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/07/2020","dateComplaintFiled":"09/19/2020","vin":"2C4RC1BG9GR","components":"UNKNOWN OR OTHER","summary":"PASSENGER SIDE LOCK ACTUATOR MAKES A BUZZING SOUND WHEN UNLOCKING DOOR.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11359876,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/23/2020","dateComplaintFiled":"09/18/2020","vin":"2C4RC1BG4GR","components":"ELECTRICAL SYSTEM","summary":"OUR 2016 CHRYSLER TOWN AND COUNTRY HAS WOTHIN THE LAST 3 WEEKS STARTED MAKING A LOUD BUZZING NOISE COMING FROM BOTH DRIVER SIDE AND PASSENGER SIDE SLIDING DOORS WHEN THE VAN STARTS MOVING. RECENTLY THIS WEEK THE PASSENGER SIDE SLIDING DOOR HAS COMPLETELY STOPPED WORKING IT CAN'T EVEN BE OPENED MANUALLY. THE DOOR CAN'T BE OPENED FROM THE INSIDE EITHER.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11354646,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/26/2020","dateComplaintFiled":"09/13/2020","vin":"2C4RC1CG8GR","components":"UNKNOWN OR OTHER","summary":"SLIDING DOOR LOCK ACTUATORS FAILED ON BOTH PASSENGER SIDE AND DRIVERS SIDE BEFORE 38,000 MILES CREATING A SAFETY ISSUES WHEREBY PASSENGERS MAY NOT BE ABLE TO EXIT VEHICLE IN CASE OF CRASH OR FIRE.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11354319,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/24/2020","dateComplaintFiled":"09/10/2020","vin":"2C4RC1BG0GR","components":"ELECTRICAL SYSTEM","summary":"DRIVER SIDE SLIDING DOOR STOPPED OPENING, STUCK IN LOCK POSITION. I REMOVED THE PLASTIC DOOR PANEL AND DISCOVERED THAT THE ROD FROM THE LOCK SWITCH WAS STUCK, BUT I ONLY HAD TO WIGGLE IT A BIT FROM WHERE IT TERMINATES (SHOWN BY THE YELLOW ARROW ON THE UPPER LEFT OF THE IMAGE) TO FREE IT. PUT THE PANEL BACK IN POSITION, BUT NOW THE DOOR \"BUZZES\" LOUDLY FOR HALF A SECOND EVERYTIME THE CAR IS LOCKED OR SOON AFTER DRIVING (LOCKS AUTOMATICALLY SOON AFTER BEGINNING A DRIVE).*DT","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11354022,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/21/2020","dateComplaintFiled":"09/09/2020","vin":"2C4RC1BG7GR","components":"STRUCTURE","summary":"DRIVER SIDE SLIDING DOOR MECHANISM WOULD NOT WORK USING KEY FOB OR INSIDE AUTOMATIC BUTTON MOUNTED ON INSIDE. MANUAL LOCK ALSO WOULD NOT WORK. IN THE EVENT OF AN EMERGENCY OR ACCIDENT WE WOULDN'T HAVE BEEN ABLE TO EXTRACT OUR 2-YEAR OLD GRANDSON QUICKLY AS WE WOULD HAVE HAD TO GET OUR 5-YEAR OLD GRANDSON OUT OF HIS CAR SEAT FIRST THEN CRAWL OVER HIS SEAT TO GET HIS BROTHER OUT. IN AN EMERGENCY WE MAY NOT HAVE THE TIME TO EXTRACT OUR GRANDCHILDREN. FROM RESEARCH I'VE DONE IT APPEARS THIS PROBLEM HAS EXISTED SINCE 2003 & CHRYSLER HAS DONE ABSOLUTELY NOTHING TO CORRECT THIS DESIGN FLAW PUTTING PEOPLE'S LIVES AT RISK. I PAID OVER $1,200 TO REPLACE THE MECHANISM. IN MY OPINION THIS IS CLEAR NEGLIGENCE BY CHRYSLER/ DODGE. THE ONLY SAVING GRACE WAS THE REPAIR SHOP (PEP BOYS) FIXED THE WRONG DOOR, WHEN I COMPLAINED TO THEIR CORPORATE OFFICE THEY AGREED TO REPAIR THE DRIVER'S SIDE DOOR. ALTHOUGH, I STILL HAD TO PAY FOR LABOR OF $457.00. THE FIRST TIME THIS HAPPENED AT OUR HOME, HAD TO GET THE OLDEST GRANDSON OUT FIRST, REMOVE HIS SEAT THEN GET THE 2-YEAR OLD OUT. NOT EASY FOR A 65 YEAR OLD WITH BAD KNEES. IF MY WIFE HAD BEEN ALONE WHEN THIS HAPPENED SHE WOULDN'T HAVE BEEN ABLE TO GET THEM OUT. I HOPE YOUR AGENCY LOOKS INTO THIS BEFORE A TRAGEDY BEFALLS SOMEONE UNABLE TO EXIT THE VEHICLE DUE TO AN OBVIOUS THAT HAS BEEN IGNORED FOR REARS.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11353570,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/28/2020","dateComplaintFiled":"09/07/2020","vin":"2C4RC1BG4GR","components":"STRUCTURE","summary":"PASSENGER REAR SLIDING DOOR LOCKED AND COULD NOT BE OPENED. DEALER REPLACED LATCHING MECH-COST 650.00 IN2018. THEN IN 2020 THE DRIVER SIDE SLIDING REAR DOOR DID THE SAME THING, DEALER REPLACED LATCHING MECH-COST 950.00. THIS SHOULD BE A SAFETY  ISSUE AS THE DOORS CAN ONLY BE OPENED BY THE DEALER.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11352578,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/15/2020","dateComplaintFiled":"09/01/2020","vin":"2C4RC1BG2GR","components":"ELECTRICAL SYSTEM,STRUCTURE","summary":"DRIVER SIDE SLIDING DOOR MAKES A LOUD BUZZING SOUND WHILE LOCKING OR UNLOCKING THE VEHICLE.  I WAS TOLD BY THE DEALERSHIP THAT THIS IS A COMMON PROBLEM FOR THIS VEHICLE AND AN EXPENSIVE REPAIR (AROUND $650).  EVENTUALLY THE LOCK WILL NOT FUNCTION AT ALL AND YOU WON'T BE ABLE TO LOCK OR UNLOCK THE DOOR.  THIS IS A LIFE SAFETY ISSUE THAT SHOULD BE ADDRESSED BY CHRYSLER.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11352605,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2020","dateComplaintFiled":"09/01/2020","vin":"2C4RC1BG3GR","components":"ELECTRICAL SYSTEM,STRUCTURE","summary":"PASSENGER-SIDE SLIDING DOOR LOCK DOES NOT WORK CORRECTLY AND SOMETIMES GETS STUCK. IT MAKES A LOUD BUZZING NOISE WHEN TRYING TO LOCK AND UNLOCK. THIS IS A KNOWN ISSUE WITH THIS VEHICLE BUT NO RECALL HAS BEEN ISSUED.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11352081,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2019","dateComplaintFiled":"08/30/2020","vin":"2C4RC1BG0GR","components":"STRUCTURE","summary":"THE LOCK ACTUATOR FOR THE PASSENGER SIDE REAR DOOR STOPPED FUNCTIONING PROPERLY.  THE DOOR LOCK STUCK IN THE LOCKED POSITION AND THE DOOR COULD NOT BE OPENED. A BODY SHOP GOT THE ACTUATOR UNSTUCK, BUT WITHIN A FEW DAYS IT WAS STUCK AGAIN, THIS TIME IN THE UNLOCKED POSITION. I STARTED RESEARCHING THE PROBLEM ONLINE AND FOUND A WAY TO GET THE LOCK UNSTUCK AND I USED THAT TRICK WHEN IT STUCK IN THE LOCKED POSITION, BUT OVER TIME THE ACTUATOR HAS ALSO STARTED BUZZING. NOW WHEN THE POWER DOOR LOCKS ARE ACTIVATED, INSTEAD OF LOCKING OR UNLOCKING THE ACTUATOR ON THIS DOOR JUST BUZZES LOUDLY AND THE LOCK MECHANISM DOESN'T MOVE.  IT'S BEEN BUZZING FOR MONTHS NOW, SO I DECIDED TO DO SOME MORE RESEARCH AND SEE IF IT WAS AN ISSUE I FELT COMFORTABLE FIXING MYSELF.  ONCE I STARTED LOOKING, I FOUND SEVERAL FORUMS WERE A LOT OF PEOPLE WERE HAVING THIS SAME ISSUE, AND IT WAS RECOMMENDED THAT EVERYONE REPORT THIS ISSUE TO POSSIBLY CREATE A RECALL IF THE FAILURE RATE OF THE ACTUATOR IS HIGH ENOUGH. I ALSO FOUND THAT THE PART THAT NEEDS REPLACED IS INEXPENSIVE, IT'S LESS THAN $50. HOWEVER, DUE TO THE DEGREE OF DIFFICULTY IN ACCESSING THE PART, THE ENTIRE DOOR PANEL HAS TO BE TAKEN APART TO ACCESS IT, THE AVERAGE REPAIR QUOTE FOR THIS REPAIR IS IN THE $700-$800 RANGE.  THIS SEEMS LIKE A REALLY POOR DESIGN CHOICE FOR A PART THAT SEEMS TO HAVE SUCH A HIGH FAILURE RATE.  IF YOU NEED ANY ADDITIONAL INFORMATION OR A SHORT VIDEO OF THE BUZZ, SINCE A PICTURE WILL NOT REALLY SHOW THE ISSUE PLEASE LET ME KNOW.  THANK YOU!*DT *AS","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11351156,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/07/2020","dateComplaintFiled":"08/25/2020","vin":"2C4RC1BG4GR","components":"ELECTRICAL SYSTEM","summary":"PASSENGER REAR DOOR BUZZES WHEN YOU UNLOCK THE DOORS.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11350720,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2019","dateComplaintFiled":"08/21/2020","vin":"2C4RC1BG1GR","components":"ELECTRICAL SYSTEM","summary":"THE PASSENGERS SIDE SLIDING DOOR BUZZES WHEN UNLOCKING, LOCKING, OR OPENING THE CORD. I KNOW MANY PEOPLE WITH THE SAME PROBLEM AND CHRYSLER MUST KNOW THIS IS A PROBLEM.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11349810,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/15/2020","dateComplaintFiled":"08/17/2020","vin":"2C4RC1BG7GR","components":"POWER TRAIN","summary":"TL* THE CONTACT OWNS A 2016 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE HIS WIFE WAS DRIVING AT 65 MPH, THE VEHICLE STALLED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT'S WIFE WAS ABLE TO PULL THE VEHICLE OFF TO THE SIDE OF THE HIGHWAY. THE CONTACT'S WIFE WAS ABLE TO RESTART THE VEHICLE HOWEVER, THE VEHICLE WOULD NOT MOVE FORWARD. DUE TO THE FAILURE, THE CONTACT'S WIFE HAD THE VEHICLE TOWED TO CHRISTOPHER'S DODGE RAM (16655 W COLFAX AVE, GOLDEN, CO 80401) WHERE THE VEHICLE WAS YET TO BE DIAGNOSED. UPON INVESTIGATION, THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 16V461000 (POWER TRAIN) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER HAD YET TO BE NOTIFIED OF THE FAILURE. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 71,000.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11349665,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/17/2020","dateComplaintFiled":"08/16/2020","vin":"2C4RC1BG3GR","components":"STRUCTURE","summary":"ONE DAY THE REAR DRIVERS SIDE DOOR WOULDN'T OPEN IN OUR 2016 TOWN AND COUNTRY.. IT COULDN'T BE LOCKED, UNLOCKED, OR OPENED MANUALLY.  TWO WEEKS LATER THE REAR PASSENGERS DOOR STARTED MAKING THE SAME NOISE. I TOOK IT TO THE DEALERSHIP, AND THE MECHANIC STATED THAT THIS WAS A COMMON PROBLEM WITH THIS PARTICULAR MAKE AND MODEL.  I WAS TOLD THE ACTUATORS WOULD NEED TO BE REPLACED IN BOTH DOORS ($1000) A DOOR. I ASKED THE MECHANIC IF THE CAR DOORS COULD BE MADE FUNCTIONAL WITHOUT FIXING THE AUTOMATIC ACTUATORS, AND THEY TOLD ME BASICALLY THEY HAVE TO BREAK THE DOOR IN ORDER TO OPEN IT OR FIX IT.  THIS IS A HUGE SAFETY CONCERN. IF WE WERE IN A CAR ACCIDENT THERE WOULD BE NO WAY OF OPENING EITHER PASSENGER DOOR.  I ASKED THE MECHANIC WHAT WE WERE SUPPOSED TO DO IN THE EVENT OF AN EMERGENCY, AND HE ADVISED ME THE ONLY WAY TO OPEN THE DOOR WOULD BE TO REPLACE THE ACTUATORS.  I CONTACTED CHRYSLER WHO'S ONLY ANSWER WAS THAT MY CAR WAS OUT OF WARRANTY, AND THERE WAS NOTHING THEY WERE GOING TO DO. AFTER LOOKING ONLINE TO SEE IF THERE WERE ANY OTHER COMPLAINTS, AND THE INTERNET WAS LOADED WITH COMMENTS FROM CUSTOMERS IN THE SAME BOAT. PLEASE LOOK INTO THIS ISSUE BEFORE SOMEONE IS TRAPPED INSIDE A CAR WITHOUT ANY POSSIBLE MEANS OF ESCAPE!","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11349744,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/16/2020","dateComplaintFiled":"08/16/2020","vin":"2C4RC1CG0GR","components":"ELECTRICAL SYSTEM","summary":"THE PASSENGER SIDE SLIDING DOOR WILL NOT LOCK AND WHEN THE VAN IS OPENED IT BUZZES IN THE DRIVERS SIDE SLIDING DOOR. BOTH ISSUES WERE DISCOVERED WHEN THE VAN IS STAIONARY. THE FIRST ISSUE WAS DISCOVERED ABOUT 2 MONTHS AGO AND THE SECOND ISSUE WAS DISCOVERED ON 8-16-20. THIS IS A MAJOR CONCERN WITH KIDS BEING IN THE VEHICLE, AND NOT KNOWING IF THE DOORS MIGHT BECOME LOCKED TRAPPING THE KIDS RIDING IN CAR SEATS WE CANT GET TO.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11349706,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/13/2020","dateComplaintFiled":"08/16/2020","vin":"2C4RC1BG5GR","components":"UNKNOWN OR OTHER","summary":"WHILE DRIVING OR SITTING STILL ALL THE INDICATOR LIGHTS JUST COME ON IF YOU WERE STARING THE VECHICLE FOR THE FIRST TIME,IF YOU TURN THE CAR OFF IT WILL NOT START BACK UP IF YOU TAKE THE KEY OUT OF THE IGNITION THE WARNING BUZZER STARTS RINGING AND THE REMOTE WILL NOT WORK.ALSO THE CHECK ENGINE LIGHT STAYS ON FOR DAYS I HAD IT AT THE DEALER AND THEY COULD NOT FIND ANYTHING. THE TOWN& COUNTY HAD A SIMILAR ISSUE LIKE THIS ON IT 2008 MODLE  THIS HAS OCCURED FIVE TIME","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11349027,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/06/2020","dateComplaintFiled":"08/13/2020","vin":"2C4RC1BG3GR","components":"POWER TRAIN","summary":"TL* THE CONTACT OWNS A 2016 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING, A LOUD NOISE WAS HEARD COMING FROM THE ENGINE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO TWO DIFFERENT INDEPENDENT MECHANICS WHO DIAGNOSED A TRANSMISSION FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO THE DEALER FOR A DIAGNOSTIC TEST. THE VEHICLE WAS TAKEN TO THE SHOTTENKIRK CHRYSLER DODGE JEEP RAM DEALER LOCATED AT 200 LIBERTY BLVD, CANTON, GA 30114, FOR A DIAGNOSTIC TEST HOWEVER, THE TECHNICIAN STATED THAT IT WOULD TAKE A WEEK TO HAVE THE DIAGNOSTIC TEST COMPLETED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11348850,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/30/2020","dateComplaintFiled":"08/12/2020","vin":"2C4RC1BG1G1","components":"ELECTRICAL SYSTEM","summary":"THE SIDE DOORS THAT ARE POWERED TO OPEN AND CLOSE WHEN THEY LOCK ONE OF THEM MAKES A BUZZ SOUND AND WHEN UNLOCKED THE OPPOSITE DOOR MAKES A BUZZ SOUND. THIS SOUND HAPPENS IF IM PARKED OR DRIVING IF THE DOORS ARE LOCKED OR UNLOCKED.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11348572,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/10/2020","dateComplaintFiled":"08/11/2020","vin":"2C4RC1BG2GR","components":"POWER TRAIN","summary":"TL* THE CONTACT OWNS A 2016 CHRYSLER TOWN AND COUNTRY TOURING. THE CONTACT STATED WHILE DRIVING 50 MPH, THE VEHICLE HESITATED WITHOUT WARNING. THE CONTACT STATED HE PARKED ON THE SIDE OF THE ROAD. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND THE MECHANIC WAS MADE AWARE OF THE FAILURE. THE CONTACT CALLED THE LOCAL DEALER, HOMETOWN CHRYSLER JEEP DODGE RAM LOCATED AT 228 S WILSON ST, VINITA, OK 74301, (918) 256-6455, TO NOTIFY THE DEALER OF THE FAILURE. THE VEHICLE HAD NOT BEEN DIAGNOSED NOR REPAIRED AS OF YET. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 16V461000 (POWER TRAIN) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 96,100.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11348648,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/06/2019","dateComplaintFiled":"08/11/2020","vin":"2C4RC1BG3GR","components":"ELECTRICAL SYSTEM","summary":"PASSENGER SIDE SLIDING DOOR MAKES BUZZING NOISE WHEN UNLOCKING.  STATIONARY OR MOVING DOES NOT MATTER.  MAKES NOISE WHEN PRESSING UNLOCK ON DOOR PANEL, KEY FOB, OR WHEN PULLING ON ANY DOOR HANDLE TO OPEN DOOR THAT UNLOCKS ALL DOORS.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11343921,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/06/2020","dateComplaintFiled":"08/07/2020","vin":"2C4RC1BG7GR","components":"UNKNOWN OR OTHER","summary":"WHILE ACCELERATING ONTO THE FREEWAY THE GAS PEDAL WENT DOWN FARTHER THAN WAS PUSHED AND WHAT WAS A GRADUAL ACCELERATION OF ABOUT 50/55 THE VEHICLE JUMPED TO  82MPH.  SEVERAL THINGS WERE TRIED TO SLOW IT DOWN WHILE MANEUVERING TO AVOID HITTING OTHER VEHICLES AND A SEMI. THE FLOOR MAT WAS FACTORY AND ATTACHED TO THE HOOK AND NOTHING WAS IN THE WAY OF THE PEDAL. BRAKES WERE APPLIED BUT IT DIDN'T SLOW IT ENOUGH AND UPON LETTING OFF, THE VEHICLE ACCELERATED MORE. THE CRUISE WAS TURNED ON AND OFF TO MAKE SURE IT WASN'T THAT. THE GEARS WERE SHIFTED DOWN AND NOT UNTIL IT WAS SHIFTED IN THE THE 4TH GEAR DID IT START TO RELEASE CONTROL.  THIS WAS VERY SCARY AND LASTED FOR SEVERAL MILES.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11343497,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/23/2020","dateComplaintFiled":"08/05/2020","vin":"2C4RC1BG4GR","components":"POWER TRAIN","summary":"TL* THE CONTACT OWNS A 2016 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE HER HUSBAND WAS DRIVING AT AN UNKNOWN SPEED, THE VEHICLE LOST MOTIVE POWER AND STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE JIM COGDILL DODGE CHRYSLER JEEP RAM LOCATED AT 8544 KINGSTON PIKE, KNOXVILLE, TN 37919, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THERE WAS METAL SHAVINGS INSIDE OF THE TRANSMISSION, THE TRANSMISSION PUMP WAS DEFECTIVE, AND THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE CONTACT WAS CONCERNED ABOUT THE COST OF THE REPAIR. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE TRANSMISSION WAS REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000.*DT  CONSUMER STATED VEHICLE WAS NOT PART OF THE 2016 RECALL.*JB","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11342862,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2020","dateComplaintFiled":"08/02/2020","vin":"2C4RC1CG6GR","components":"UNKNOWN OR OTHER","summary":"THE PASSENGER SIDE SLIDING DOOR MAKES A SHORT BUZZING NOISE WHEN THE DOOR IS UNLOCKED.  THIS OCCURS IF THE DOOR IS SHUT OR OPEN.  IT BUZZES WHEN I USE THE REMOTE UNLOCK PUSHING IT TWICE TO UNLOCK THE PASSENGER SIDE.  IT ALSO BUZZES WHEN I PLACE MY HAND INSIDE THE FRONT PASSENGER DOOR HANDLE TO UNLOCK THE PASSENGER SIDE.  IT BUZZES EVERY TIME I USE THE HANDLE TO UNLOCK THE PASSENGER SIDE WHETHER THE DOOR IS LOCKED OR NOT.  OTHERWISE THE DOOR APPEARS TO OPERATE NORMALLY SO FAR (TWO DAYS).  THE VEHICLE IS STATIONARY AND THIS HAPPENS WHETHER THE VEHICLE IS RUNNING OR NOT. IT DOES NOT MAKE THE NOISE WHEN I LOCK THE DOOR.  THE NOISE APPEARS TO BE COMING FROM THE REAR OF THE DOOR.  I HAVE NOT BROUGHT IT INTO A DEALERSHIP AS OF NOW.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11342511,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/23/2020","dateComplaintFiled":"07/31/2020","vin":"2C4RC1BG5GR","components":"STRUCTURE","summary":"EVERY TIME IT AUTOMATICALLY LOCKS OR KEY FOB IS USED TO UNLOCK IT- MY REAR PASSENGER SLIDING DOOR MAKES A LOUD BUZZING.     ALSO- THAT DOOR DOESN'T LOCK, EVEN WHEN THE LOCK BUTTON IS PUSHED MULTIPLE TIMES FROM THE KEY FOB.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11341313,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/17/2020","dateComplaintFiled":"07/24/2020","vin":"2C4RC1BG6GR","components":"ELECTRONIC STABILITY CONTROL (ESC)","summary":"LOUD BUZZING NOISE COMING FROM PASSENGER SIDE SLIDING DOOR WHEN WE LOCK OR UNLOCK ANY OF THE DOORS.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11340561,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/19/2020","dateComplaintFiled":"07/21/2020","vin":"2C4RC1CG9GR","components":"SEATS,UNKNOWN OR OTHER","summary":"DRIVER  SEAT HEATING MECHANISM DOES NOT WORK.     RIGHT SLIDING DOOR ACTUATOR BUZZES LOUDLY.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11340690,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/07/2020","dateComplaintFiled":"07/21/2020","vin":"2C4RC1BG4GR","components":"POWER TRAIN","summary":"DRIVING MY DAUGHTER TO SOCCER PRACTICE,  MY VEHICLE SUDDENLY LOST POWER, AS I TURNED INTO A PARK ENTRANCE AND CAME TO A COMPLETE STOP BEHIND OTHER CARS WAITING TO PARK. (PLEASE NOTE THAT MOMENTS BEFORE I WAS DRIVING ON CITY STREETS AND HIGHWAY).  AFTER COMING TO A COMPLETE STOP, WHEN I PRESSED THE GAS PEDAL THE CAR WOULD SPUTTER AND JERK BUT DID NOT MOVE FORWARD.  I WAS ALMOST REAR ENDED.  VAN WOULD NOT MOVE.  I WAS IN A STOP AND START SITUATION IN THE PARKING AREA OF A PARK. UPON LEAVING THE PARK, I TRIED TO DRIVE BUT THE VAN BUT IT WOULD NOT MOVE FORWARD.  I HAD THE VAN TOWED HOME.  THE CAR WAS EVALUATED BY A CERTIFIED CHRYSLER TECHNICIAN WHO INFORMED ME THAT I NEEDED A NEW HYDAULIC TRANSMISSIION PUMP, CONSISTENT WITH A RECALL ON MY YEAR, MAKE AND MODEL.  HOWEVER AFTER FURTHER INVESTIGATION I WAS TOLD THAT MY VEHICLE DID NOT QUALIFY FOR REPAIRS UNDER RECALL S44 AS MY VIN NUMBER WAS NOT RECALLED. PLEASE INCLUDE MY VIN IN THIS RECALL.  THE VEHICLE IS CURRENTLY BEING HELD AT THE CHRYSLER DEALERSHIP IN LAWRENCEVILLE, GA.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11340712,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/21/2020","dateComplaintFiled":"07/21/2020","vin":"2C4RC1BG4GR","components":"POWER TRAIN","summary":"TL* THE CONTACT OWNS A 2016 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE LOSS MOTIVE POWER AND STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO HAYES CHRYSLER DODGE JEEP RAM OF LAWRENCEVILLE (719 DULUTH HWY #120, LAWRENCEVILLE, GA 30046) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION PUMP FAILED, WHICH CAUSED METAL SHAVINGS AND DEBRIS FROM THE CLUTCH PLATES TO COVER THE INSIDE OF THE TRANSMISSION. THE CONTACT WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REBUILT OR REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 86,000.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11339912,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/10/2020","dateComplaintFiled":"07/17/2020","vin":"2C4RC1BG8GR","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER,LATCHES/LOCKS/LINKAGES","summary":"PASSENGER SIDE REAR DOOR LOCK MAKES BUZZING SOUND WHENEVER UNLOCK IS PRESSED FROM ANY SOURCE. ISSUE OCCURS WHETHER STATIONARY OR IN MOTION.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11339677,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/15/2020","dateComplaintFiled":"07/16/2020","vin":"2C4RC1BG1GR","components":"STRUCTURE","summary":"OUR PASSENGER SIDE SLIDER DOOR, DOES NOT FULLY CLOSE AND CREATES A CLICKING NOISE WHEN CLOSING.  THIS ONLY HAPPENS WHEN THE TEMPERATURE OUTSIDE IS WARM AND THE CAR HAS BEEN SITTING.  IF WE KEEP THE CAR IN THE GARAGE IT DOES NOT HAPPEN.  THE DOOR IS ALSO NOW STARTING TO COME AJAR WHILE DRIVING CAUSING THE INTERIOR LIGHTS AND DOOR AJAR LIGHT ON THE DASHBOARD TO ENGAGE.  WE ARE WORRIED THE DOOR COULD PHYSICALLY COME OPEN WHILE DRIVING ENDANGERING THE CHILDREN IN THE BACK.  WE PURCHASED THIS CAR IN 2018 AND HAVE EXPERIENCED THIS ISSUE FROM THE BEGINNING OF OUR OWNERSHIP.  THE DEALERSHIP WAS UNABLE TO REPLICATE AND WE HAVE JUST KEPT THE CAR IN THE GARAGE TO KEEP IT COOL, HOWEVER IT IS BECOMING MORE OF AN ISSUE AND THE DOOR WILL RANDOMLY COME AJAR NOW WHILE DRIVING.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11339783,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/11/2020","dateComplaintFiled":"07/16/2020","vin":"2C4RC1BG6GR","components":"ELECTRICAL SYSTEM","summary":"SLIDING DOOR ACTUATORS FAIL OFTEN ON TOWN & COUNTRY VANS.  MY FAMILY HAS OWNED THREE DIFFERENT MODEL YEARS IN THE PAST 10 YEARS, AND EACH ONE HAS HAD THE SLIDING DOOR ACTUATORS REPLACED.  WHEN THEY FAIL, THEY ARE EITHER STUCK TO THE OPEN OR CLOSED POSITION, SO IF OPEN YOU CANNOT MANUALLY LOCK YOUR CAR DOOR, AND IF CLOSED (LOCKED) YOU CANNOT UNLOCK IT OR OPEN THE DOOR.  THIS COULD BE A SAFETY CONCERN IF AN ACCIDENT OCCURRED AND THE ONLY DOOR TO GET OUT WAS STUCK IN THE LOCKED POSITION.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11339527,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/09/2020","dateComplaintFiled":"07/15/2020","vin":"2C4RC1CG4GR","components":"ELECTRICAL SYSTEM,STRUCTURE","summary":"THE CAR IS 4 YEARS OLD AND THE DRIVER SIDE SLIDING DOOR IS STUCK IN THE LOCKED POSITION AND WILL NOT UNLOCK AND CANNOT BE OPENED. IN THE EVENT OF AN ACCIDENT OR FIRE NO ONE WILL BE ABLE TO GET OUT OF THE CAR ON THE DRIVERS SIDE OF THE VEHICLE","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11339578,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/02/2020","dateComplaintFiled":"07/15/2020","vin":"2C4RC1BG2GR","components":"STRUCTURE","summary":"THE DRIVER'S SIDE SLIDING DOOR IS STUCK IN THE LOCKED/CLOSED POSITION.  I TRIED TO OPEN IT WITH MY KEY, THE BUTTONS ABOVE THE REAR-VIEW MIRROR, AND MANUALLY WITH NO LUCK.    TOOK TO DEALER, AND WAS TOLD IT IS A COMMON PROBLEM THAT THEY FIX REGULARLY, BUT THERE IS NOT RECALL.  I JUST FIXED THE PASSENGER SIDE DOOR LESS THAT A YEAR AGO, AND NOW I AM DEALING WITH THE DRIVER'S SIDE.  IN THE CASE OF AN EMERGENGY/ACCIDENT, HOW ARE MY KIDS SUPPOSED TO GET OUT A A VAN WITH A DOOR THAT WILL NOT OPEN MANUALLY?  IT IS ONLY A 2016.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11339553,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/12/2020","dateComplaintFiled":"07/15/2020","vin":"2C4RC1BG9GR","components":"POWER TRAIN","summary":"TL* THE CONTACT OWNS A 2016 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THERE WAS AN ABNORMAL SOUND COMING FROM THE VEHICLE WITH THE ACCELERATOR PEDAL DEPRESSED. THE CONTACT STATED THAT WHILE MOVING OFF FROM A TRAFFIC LIGHT, THE VEHICLE FAILED TO EXCEED 10 MPH WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS SUBJECTED TO A RECALL. ZEIGLER CHRYSLER DODGE JEEP RAM OF PLAINWELL (1186 M-89, PLAINWELL, MI 49080) AND ZEIGLER CHRYSLER DODGE RAM (3939 STADIUM DR, KALAMAZOO, MI 49008) WERE CONTACTED AND INFORMED THE CONTACT THAT THE VIN WAS NOT SUBJECTED TO A RECALL. THE MANUFACTURER WAS ALSO NOTIFIED OF THE FAILURE AND CONFIRMED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 16V461000 (POWER TRAIN) HOWEVER, THE VIN WAS NOT INCLUDED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 103,000.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11339319,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/09/2020","dateComplaintFiled":"07/14/2020","vin":"2C4RC1BG6GR","components":"UNKNOWN OR OTHER","summary":"BOTH SLIDING DOORS MAKE AWFUL NOISES WHEN OPENING AND SHUTTING.  IT IS BY ALL MEANS NOT A SMOOTH GLIDE FOR OPENING AND SHUTTING. SOMETIMES THEY COME TO A CLOSE AND REOPEN ON THEIR OWN.  SOMETIMES YOU CAN'T GET THE DOOR TO CLOSE ALL OF THE WAY AND LATCH.  THIS IS NOT SAFE WHEN DRIVING.  THEY NEED TO BE LOOKED AT AND PUT ON A RECALL.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11339073,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2020","dateComplaintFiled":"07/13/2020","vin":"2C4RC1BG0GR","components":"ENGINE","summary":"I LOVE THE TOWN AND COUNTRY VAN, AND THIS IS MY 3TH CAR -  MY 2016, I HAVE THIS CAR SINCE NEW, RIGHT NOW IT HAS 80,000 MILES AND 2 WEEKS AGO IT STARTED WITH A LIGHT TICKING NOISE IN THE ENGINE (WHEN ENGINE IS ON IN PARK OR DRIVING), AND NOW IT IS GETTING WORSE  OVER THE WEEK - I TOOK MY CAR TO DEALER AND THE COST WILL BE AROUND $1000 USD - DEALER MENTIONED THAT THIS IS A KNOWN ISSUE FROM THE MANUFACTURER AND TOO MANY CARS AFFECTED, AND IT BECUSE ON ENGINE PENTASTAR WITH 3.6LTS THE CAMSHAFT HAS A LOOSE ROLLER BALANCING (ORIGINAL PART#: 0518.4296 AH008) WHICH IS DOING THE NOISE - THE PART PRICE IS A COUPLE DOLLAR, BUT THE LABOR IT IS EXPENSIVE) - I NEED YOUR SUPPORT TO FIX THIS ISSUE ON MY CAR","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11337610,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/27/2020","dateComplaintFiled":"07/06/2020","vin":"2C4RC1BG7GR","components":"UNKNOWN OR OTHER","summary":"DOORS MAKING BUZZING SOUND WHEN OPENING OR UNLOCKING.  NOISE JUST STARTED AFTER OWNING FOR FOUR YEARS.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11331143,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/18/2020","dateComplaintFiled":"06/26/2020","vin":"2C4RC1BG9GR","components":"POWER TRAIN,ENGINE","summary":"AT 61,609 MILES \"THE TORQUE CONVERTER CAME APART\" RUINING THE TRANSMISSION.  THE VEHICLE WOULD NOT ENGAGE IN GEAR; WHEN DRIVING IT WOULD NOT STAY IN GEAR.  THIS OCCURRED WITHOUT WARNING WHILE I WAS ON THE ROAD AND ALMOST CAUSED AN ACCIDENT SINCE THE VEHICLE SLOWED DOWN SUDDENLY AND WITHOUT WARNING.  IN ADDITION TO NEEDING A NEW TRANSMISSION, I WAS TOLD THE \"COMBO COOLER\" ALSO NEEDED REPLACED.  *TR","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11330585,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2020","dateComplaintFiled":"06/24/2020","vin":"2C4RC1BGXGR","components":"ELECTRICAL SYSTEM","summary":"DOOR ACTUATORS ARE DEFECTIVE AND MAKE BUZZING NOISES.  AS ACTUATORS CONTINUE TO FAIL, WE FEAR OPERATION OF DOORS COULD ALSO FAIL POSING A SERIOUS SAFETY PROBLEM!  MANY PEOPLE ARE REPORTING THE SAME PROBLEM.  VERY EXPENSIVE TO FIX.  THIS IS AN ELECTRICAL ENGINEERING DEFECT.  IT SHOULD BE RESOLVED WITH NEW, NON-DEFECTIVE ACTUATORS BY CHRYSLER.  FOR NOW, OUR TOWN & COUNTRY IS STATIONARY WITH ENGINE ON OR OFF WHEN BUZZING SOUNDS, BUT OTHERS HAVE REPORTED THIS PROBLEM WHEN THEIR CHRYSLER IS IN MOTION.  IF THE DOORS WERE TO OPEN WHILE TRAVELING, IT COULD BE A DISASTER, AND IF THE DOORS  FAIL TO OPEN WHEN NEEDED, IT COULD BE DEADLY!  *TR","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11329206,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/16/2020","dateComplaintFiled":"06/16/2020","vin":"2C4RC1BG3GR","components":"ELECTRICAL SYSTEM,STRUCTURE","summary":"WHEN EVER THE REAR LEFT SLIDING DOOR LOCKS OR UNLOCKS, THERE IS A VERY LOUD BUZZING SOUND. *TR","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11328469,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/02/2020","dateComplaintFiled":"06/12/2020","vin":"2C4RC1BG2GR","components":"UNKNOWN OR OTHER","summary":"DOOR LOCK BUZZES WHEN LOCKED AND UNLOCKED. READING ONLINE AND THERE ARE A TON OF OWNERS FOR THIS MODEL AND YEAR WITH THE SAME EXACT ISSUES. THIS NEEDS TO BE PUT AS A RECALL AND REPAIRED.  *TR","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11328267,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/03/2020","dateComplaintFiled":"06/11/2020","vin":"2C4RC1BG5GR","components":"UNKNOWN OR OTHER","summary":"ONE DAY THE REAR PASSENGER DOOR WOULD NOT OPEN WITH FOB OR INSIDE CONTROLS.  IT ALSO WOULD NOT UNLOCK ALTHOUGH THE OTHER DOORS WOULD.  WE TRIED MANUALLY PRESSING THE LOCK LEVER BUT IT WOULD NOT BUDGE.  AFTER REPEATEDLY UNLOCKING/LOCKING THROUGH THE FOB, IT WAS FINALLY ABLE TO OPEN.  HOWEVER, NOW WHEN IT LOCKS, IT MAKES A LOUD SHORT BUZZING SOUND.  THIS ALSO HAPPENS WHEN I FIRST START DRIVING (ENGAGING AUTOMATIC DOOR LOCK ABOVE A CERTAIN SPEED).  FROM WHAT I'VE READ ONLINE AS REPORTED BY OTHERS, IT APPEARS TO BE THE DOOR LOCK ACTUATOR.  *TR","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11328002,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2020","dateComplaintFiled":"06/09/2020","vin":"2C4RC1BG9GR","components":"ELECTRICAL SYSTEM,STRUCTURE","summary":"THE AUTO DOOR LOCKS ON THE REAR SLIDING DOORS JAMMED AND STOPPED WORKING.  AFTER MANUALLY UNLOCKING THE DOORS, THEY NOW BOTH WORK, BUT THE LOCK ACTUATORS ON BOTH SLIDING DOORS MAKE A LOUD BUZZING SOUND.  THE PASSENGER SIDE REAR DOOR DOES IT WHEN IT UNLOCKS, AND THE DRIVER SIDE REAR DOOR DOES IT WHEN IT LOCKS.  *TR","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11327785,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/03/2020","dateComplaintFiled":"06/08/2020","vin":"2C4RC1BG2GR","components":"POWER TRAIN","summary":"DRIVING ON CITY STREET, TRANSMISSION STARTED MAKING A WHINING NOISE AND LOST POWER.  *TR","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11327809,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2020","dateComplaintFiled":"06/08/2020","vin":"2C4RC1BG4GR","components":"ENGINE","summary":"DRIVING AND THE ENGINE SLIPS AND SUDDENLY SHIFTS ALMOST MAKING ME HAVE AN ACCIDENT AND THEN GO OUT COMPLETELY AND CAR WON'T DRIVE. THE CAR IS UNDER 100,000 AND TRANSMISSION SHOULDN'T BE GOING OUT.  IM READING A LOT OF THIS HAPPENING WITH THE 2016 TOWN AND COUNTRY.  EXTREMELY DANGEROUS.  *TR","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11327405,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/27/2020","dateComplaintFiled":"06/05/2020","vin":"2C4RC1CG1GR","components":"ELECTRICAL SYSTEM","summary":"WHEN DOORS LOCK THERE IS A LOUD BUZZING TYPE SOUND COMING FROM THE BACK DOOR.I DOESN'T MATTER IF THE VEHICLE IS MOVING AND THE DOORS AUTO LOCK, OR IF PARKED AND THE DOORS ARE MANUALLY LOCKED. COULDN'T ATTACH A SOUND VIDEO.  *TR","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11327114,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2019","dateComplaintFiled":"06/03/2020","vin":"2C4RC1BGXGR","components":"STRUCTURE","summary":"THE DRIVER SIDE PASSENGER DOOR WILL NOT UNLOCK/OPEN. IT LIMITS MY ABILITY TO GET TO MY CHILD QUICKLY IN THE EVENT OF AN EMERGENCY, ON SIDE OF ROAD, ETC.  *TR","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11327116,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2019","dateComplaintFiled":"06/03/2020","vin":"2C4RC1BGXGR","components":"SEATS","summary":"PASSENGER SIDE, 2ND ROW SEAT, DOES NOT FULLY RELEASE FROM ANCHOR TO ALLOW 3RD ROW PASSENGERS TO EXIT CAR. TOP PART OF SEAT FOLDS DOWN, BUT BOTTOM PART STAYS ANCHORED TO CAR. SEEMS LIKE CABLE ISSUE.  *TR","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11327113,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/05/2019","dateComplaintFiled":"06/03/2020","vin":"2C4RC1BGXGR","components":"STEERING,POWER TRAIN,UNKNOWN OR OTHER","summary":"WHILE DRIVING THE CAR, THE WHEEL LOCKED AND WAS UNABLE TO BREAK. HAD TO SLOW TO STOP. VEHICLE WAS BROUGHT IN TO DEALER TO REPAIR.  *TR","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11326188,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/16/2018","dateComplaintFiled":"05/27/2020","vin":"2C4RC1BG1GR","components":"STRUCTURE","summary":"BOTH SLIDING DOORS WOULD NOT OPEN. THEY FOUND THAT THE LEFT SIDE ACTUATOR WAS JAMMED AND THE RIGHT SIDE WAS GRINDING.  THE DOORS WOULD NOT OPEN AT ALL - NOT EVEN MANUALLY.  THIS WAS A HUGE SAFETY ISSUE.  NO ONE COULD GET OUT OF THE VAN WITHOUT CLIMBING ONTO THE FRONT OR OUT THE BACK HATCH.  *TR","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11325407,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/20/2020","dateComplaintFiled":"05/21/2020","vin":"2C4RC1BGXGR","components":"POWER TRAIN","summary":"I WAS DRIVING MY CAR AND LOST POWER DUE TO TRANSMISSION NOT SHIFTING OR SHIFTING HARD. ENGINE WILL REV UP TO 4K RPMS BEFORE IT SHIFTS INTO GEAR. THE CAR DOES IT FROM A STAND STILL POSITION TO A MOVING STATE. IT DOESN'T MATTER IF IT IS CITY STREET OR HIGHWAY. I HAVE BEEN READING ABOUT A LOT OF THESE ISSUES.  *TR","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11325190,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/14/2020","dateComplaintFiled":"05/19/2020","vin":"2C4RC1BG6GR","components":"ENGINE","summary":"WHILE AT A RED LIGHT VEHICLE BEGAN RUNNING ROUGH AND CHECK ENGINE LIGHT CAME ON  DROPPED OFF AT ARIGO DODGE WEST PALM BEACH WAS TOLD MY MOTOR HAS MISFIRE ON #. 4 DEALER SHIP SAID IT HAS A CRACKED HEAD . THE VEHICLE HAS 98,000 MILES OUT OF WARRANTY NO COVERAGE OR PROGRAMS.  *TR","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11322530,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/20/2020","dateComplaintFiled":"04/28/2020","vin":"2C4RC1BG2GR","components":"POWER TRAIN","summary":"I WAS DRIVING MY CARE WHEN THE VEHICLE STOPPED MOVING IN THE MIDDLE OF THE ROAD. THE CAR WOULD EITHER NOT GO INTO GEAR OR WHEN IT WOULD IT WOULD SHIFT EXTREMELY HARD. SOMETIMES THE CAR WOULD REV TO 3-4 RPMS BUT WOULD NOT GO ANYWHERE WHILE OTHER TIMES THE CAR WOULD BE DRIVING AND THEN RPM VERY LOW, VERY SUDDENLY. ALTHOUGH MY CAR IS NOT SHOWING A SPECIFIC RECALL WHEN A VIN SEARCH IS COMPLETED, I DID FIND A LARGE AMOUNT OF COMPLAINTS WHICH WERE VERY SIMILAR TO MINE AND THOSE VEHICLES WERE SAME MAKE AND YEAR.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11319051,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2018","dateComplaintFiled":"03/23/2020","vin":"2C4RC1BG8GR","components":"ELECTRICAL SYSTEM,STRUCTURE","summary":"TL* THE CONTACT CALLED ON BEHALF OF HER MOTHER WHO OWNS A 2016 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE REAR PASSENGER'S SIDE DOOR SLID OPEN WITHOUT WARNING. THE CONTACT STATED THAT THE AUTO LOCK FEATURE ON DRIVER AND PASSENGER SIDE OF THE VEHICLE WAS INOPERABLE. ADDITIONALLY, THE DRIVER'S SIDE SLIDING DOOR WAS ALSO INOPERABLE. LARRY H. MILLER DODGE RAM OF PEORIA LOCATED AT (8665 W BELL RD, PEORIA, AZ 85382, (480)865-3986, INFORMED THE CONTACT THAT THE VEHICLE SHOULD BE DIAGNOSED AS TO THE CAUSE OF THE FAILURE. THE CONTACT STATED THAT THE DEALER HAD PREVIOUSLY DIAGNOSED THE VEHICLE AND STATED THAT THERE WAS NO DEFECT WITH THE VEHICLE PRIOR TO THE WARRANTY EXPIRING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 58,000.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11318628,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/19/2019","dateComplaintFiled":"03/18/2020","vin":"2C4RC1BG5GR","components":"POWER TRAIN","summary":"THE TRANSMISSION STOPPED WORKING WHILE DRIVING AND IN MOTION. I WAS UNABLE TO MOVE AWAY FROM ONCOMING CARS BECAUSE I HAD NO PROPULSION. I WAS IN A STREET TURNING LEFT AND ONCOMING TRAFFIC WAS COMING DOWN THE HILL.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11318341,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/20/2020","dateComplaintFiled":"03/16/2020","vin":"2C4RC1BG5GR","components":"POWER TRAIN","summary":"AS OTHERS HAVE DESCRIBED, I AM GOING THROUGH THE SAME ISSUE WITH MY VEHICLE. I WAS DRIVING WITH MY FAMILY TO DINNER ABOUT AN HOUR AWAY AND AS SOON AS WE GOT OFF THE HIGHWAY THE CAR SHUT DOWN AS I WENT TO BREAK. I HAD THE CAR TOWED TO THE DEALERSHIP WHERE THEY SCANNED THE CAR AND THE CODE CAME UP AS PUMP FAILURE IN THE TRANSMISSION. THE DEALERSHIP AND THE MANUFACTURER HAVE BOTH TOLD ME THERE IS NO RECALL ON THIS VEHICLE. YET EVERY ONE IN THIS COMPLAINT FORUM FOR THIS SPECIFIC VEHICLE HAVE SAID THEY HAVE LOOKED ONLINE TO CHECK FOR RECALLS AND ONE OF THE RECALLS FOR THE 2016 CHRYSLER TOWN AND COUNTRY IS A TRANSMISSION PUMP FAILURE. ARE OTHER WEBSITES THAT RUN VIN CHECKS GIVING OUT MISLEADING INFORMATION OR IS IT THAT MULTIPLE PEOPLE WITH THIS VEHICLE ARE ALL HAVING THE SAME ISSUE WITH THERE CAR STALLING OUT AND LOSING MOTIVE POWER. THE NHTSA SHOULD BE TAKING THIS MATTER SERIOUSLY. YOU SAY RIGHT ON YOUR WEBSITE THAT THIS STUFF FUELS YOU. START FUELING AWAY UNTIL SOME ONE GETS INJURED OR DIES BECAUSE OF THIS ISSUE. CHECK OUT VEHICLEHISTORY.COM THIS YEAR MODEL AND MAKE. IT SHOWS IT RIGHT ON THERE THE RECALL THAT EVERY ONE OF US SEEMS TO BE HAVING IN THIS COMPLAINT FORUM. YET NO ONE CAN FIND A HISTORY OF THE RECALL.   TRANSMISSION PUMP. LOSS OF MOTIVE POWER. ITS RIGHT THERE. IS THE WEBSITE LYING? WHY WAS 20,000+ CARS AFFECTED? WHERE ARE THE ANSWERS WE ARE LOOKING FOR?","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11317624,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/27/2020","dateComplaintFiled":"03/11/2020","vin":"2C4RC1BG9GR","components":"POWER TRAIN","summary":"WHEN I REACH 40-50 MPH MY CAR WILL NOT SHIFT AND IT SOUNDS LIKE I AM RUNNING OVER RIDGES IN THE ROAD.  TOOK IT TO DEALERSHIP AND THEY SAID I NEED TO REBUILD MY TRANSMISSION BECAUSE OF THE TORQUE CONVERTER.  IT WAS NOT THROWING OUT A CODE AT ALL. QUOTED ME $2,600.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11316988,"manufacturer":"Chrysler (FCA US, LLC)","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/15/2019","dateComplaintFiled":"03/09/2020","vin":"2C4RC1BG0GR","components":"POWER TRAIN","summary":"TL* THE CONTACT OWNS A 2016 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS WITHOUT WARNING A LOUD WHINING NOISE WAS HEARD WITH THE VEHICLE UNSTABLE POWER CONTROL. THE CONTACT PULLED OVER AND RESTARTED THE VEHICLE AND THE VEHICLE OPERATED AS INTENDED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION WAS DEFECTIVE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED MULTIPLE TIMES. LINDSAY CHRYSLER DODGE LLC, LOCATED AT (809 MISSOURI AVE, SAINT ROBERT, MO 65584 (573) 336-3000) WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 16V461000 (POWER TRAIN) AS A POSSIBLE SOLUTION HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 86,000.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11316047,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/15/2019","dateComplaintFiled":"03/04/2020","vin":"2C4RC1JG5GR","components":"STRUCTURE","summary":"TL* THE CONTACT OWNS A 2016 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE REAR DRIVER DOOR FAILED TO OPEN. THE CONTACT MENTIONED THAT THE KEY FOB WAS USED AND ATTEMPTED TO UNLOCK THE REAR DRIVER DOOR MANUALLY FROM THE INSIDE OF THE VEHICLE AND THE DOOR FAILED TO OPEN. THE VEHICLE WAS TAKEN TO DAVID CHRYSLER DODGE JEEP RAM (1801 US-202, GLEN MILLS, PA 19342) WHERE IT WAS DIAGNOSED THAT THE MODULE IN THE DOOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WAS NO RECALL ASSOCIATED WITH THE VIN. A CASE WAS FILED. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11315839,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2020","dateComplaintFiled":"03/03/2020","vin":"2C4RC1BG0GR","components":"STRUCTURE","summary":"TL* THE CONTACT OWNS A 2016 CHRYSLER TOWN AND COUNTRY. THE CONTACT WAS UNABLE TO UNLOCK THE DRIVER'S SIDE REAR SLIDING DOOR USING THE KEYFOB. THE CONTACT WAS ALSO UNABLE TO UNLOCK THE SLIDING DOOR MANUALLY. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WAS CONTACTED OR NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 114,000.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11311629,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/26/2020","dateComplaintFiled":"02/26/2020","vin":"2C4RC1BGXGR","components":"POWER TRAIN,VEHICLE SPEED CONTROL,UNKNOWN OR OTHER","summary":"WHILE WE ARE DRIVING THE VEHICLE WILL START TO JUMP AROUND AND WE HAVE TO TAKE OUR FOOT OF THE PEDAL.   THEN WHEN WE ARE GOING UP ANY KIND OF HILL OR MOUNTAIN WE LOSS POWER AND ALMOST COME TO A COMPLETE STOP EVEN WHEN WE PRESS THE PEDAL ALL THE WAY TO THE FLOOR.  THE AMOUNT OF SPEED WE LOSS IS VERY UNSAFE AND VERY ALARMING.  HOW IS THERE NOT A RECALL ON THIS, I HAVE SEEN STORY AFTER STORY ABOUT THIS.  IT HAPPENS TO US EVERY SINGLE DAY, THERE IS NOT A DAY THAT WE DON'T HAVE THIS ISSUE WITH THIS VEHICLE.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11311374,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2020","dateComplaintFiled":"02/25/2020","vin":"2C4RC1BG8GR","components":"STRUCTURE","summary":"SLIDING DOOR MAKES A LOUD BUZZING NOISE WHEN I UNLOCK ANY OF THE DOORS AS WELL AS WHEN I OPEN THE BACK HATCH. SINCE I DON'T OPEN THE DOORS WHEN THE CAR IS MOVING I DON'T KNOW WHETHER OR NOT IT WOULD MAKE THE NOISE WHEN MOVING BUT IT DOES WHEN I AM NOT MOVING.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11311251,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/20/2020","dateComplaintFiled":"02/24/2020","vin":"2C4RC1BG5GR","components":"WHEELS","summary":"PRIMEWELL VALERA TIRE DOT Y9H3 LEHX 4217 .  EXPERIENCED FATAL SEVERE SIDEWALL TEAR (RUPTURE) WHILE DRIVING (FREEWAY) UNDER NORMAL ROAD CONDITIONS.  RAPID LOSS OF TIRE PRESSURE 13LBS OR LESS AND INABILITY TO PROPERLY CONTROL AND DRIVE THE VEHICLE.  THESE PARTICULAR BRAND OF TIRES WERE MANUFACTURED BY GITI CORPORATION IN INDONESIA IN 2017.  MANUFACTURER HAS RECALLED NEARLY 400,000 TIRES OF THIS EXACT BRAND AND MANUFACTURE DATE DUE TO SIDEWALL RUPTURE (SEVERE TEAR)  FROM NORMAL USE.  I TALKED WITH GITI TECHNICAL SERVICES AND THEY CLAIM THIS TIRE DOT IS NOT ON THEIR RECALL LIST.   NO COLLISIONS INVOLVED.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11310873,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/09/2019","dateComplaintFiled":"02/23/2020","vin":"2C4RC1BG5GR","components":"POWER TRAIN","summary":"THE VEHICLE JUMPS WHEN SHIFTING GEARS AND SHUTTERS. IT WILL DOWN SHIFT AND UPSHIFT SUDDENLY AT INAPPROPRIATE TIMES. THIS HAPPENS WHILE THE VEHICLE IS IN MOTION, THROUGHOUT THE ENTIRE GEAR RANGE AND VARYING SPEEDS OF INCREASING, DECREASING OR STEADY SPEEDS. THIS BEGAN AROUND 60,000 MILES ON VEHICLE. IT IS A CONTINUING ISSUE THAT HAS BECOME MORE CONSISTENT AND PROMINENT OVER THE PAST 6 MONTHS.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11310578,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2019","dateComplaintFiled":"02/21/2020","vin":"2C4RC1BG9GR","components":"STRUCTURE","summary":"THE AUTOMATIC SLIDING DOOR NO LONGER LOCKS. IT HAS BEEN TRACED BACK AT AN SMALL HYDRAULIC PIN THAT PUSHES THE LOCK OPEN AND CLOSED. TO FIX THIS PART IT HAS BEEN QUOTED BETWEEN $800-$1000. DUE TO THE FACT, THEY HAVE TO REMOVE THE DOOR COMPLETELY, THEN BREAK THE PANEL AND THE TRIM FROM THE INSIDE TO REACH THE PARTS. NOW WE ARE BEING CHARGED TO REPLACE THE PANEL AND THE EXISTING TRIM. HAVE LOOKED INTO THIS AND OTHERS ARE EXPERIENCING SAME / SIMILAR ISSUES.     ALL OTHER DOORS LOCK, BUT WHEN LOCKED THE SLIDING DOOR CAN BE OPENED BY ANYONE.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11310383,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/20/2020","dateComplaintFiled":"02/20/2020","vin":"2C4RC1CG5GR","components":"UNKNOWN OR OTHER","summary":"SLIDING DOOR WILL NOT OPEN EVEN MANUALLY.  LOOKED ONLINE AND MANY OTHERS WITH SAME ISSUE.  ALL OTHER DOORS UNLOCK BUT THE PASSENGER SIDE SLIDING DOOR WILL NOT.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11309854,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2019","dateComplaintFiled":"02/18/2020","vin":"2C4RC1BG3GR","components":"ENGINE","summary":"TL* THE CONTACT OWNS A 2016 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING AT UNDISCLOSED SPEEDS, A KNOCKING SOUND WAS EMITTED FROM THE ENGINE. UPON INSPECTION IT WAS DISCOVERED THAT THE ENGINE CAMSHAFT ROCKER ARM WAS DEFECTIVE AND NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT NO ASSISTANCE WAS OFFERED. THE LOCAL DEALER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 60,000.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11309107,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/12/2020","dateComplaintFiled":"02/14/2020","vin":"2C4RC1HG0GR","components":"POWER TRAIN","summary":"I WAS DRIVING MY VAN AND STARTED TO FEEL IT SHIMMYING. I PULLED INTO A PARKING LOT AND THE CHECK ENGINE LIGHT CAME ON. THE VAN IDLED ROUGH, SO I TOOK IT TO MY LOCAL CHRYSLER DEALERSHIP. THEY SAID THAT THE CODE READ AS A MISFIRE ON CYLINDER 4. THEY CHECKED MY SPARK PLUGS AND COILS AND DID SOME SWITCHING AROUND. THE ENGINE LIGHT WENT OFF. THAT NIGHT, I WAS DRIVING AND THE ENGINE LIGHT CAME ON AGAIN. THE VAN STARTED SHIMMYING HARD, AND I HAD TO DRIVE VERY CAREFULLY, AS MY RPM'S DROPPED TO 500 THE WHOLE DRIVE HOME. THE NEXT MORNING I BROUGHT IT BACK TO THE DEALERSHIP, AND THEY LOOKED AT IT AGAIN TO SEE WHAT THE ISSUE WAS, AND IT ENDED UP BEING A BAD CYLINDER HEAD. IT MAY BE A WEEK OR SO BEFORE THEY CAN GET THE PART IN AS IT IS ON NATIONAL BACKORDER.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11308780,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/04/2020","dateComplaintFiled":"02/12/2020","vin":"2C4RC1BG5GR","components":"ENGINE","summary":"TL* THE CONTACT OWNS A 2016 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE HESITATED AND STALLED. THE VEHICLE WAS TOWED TO STATION CHRYSLER JEEP OF MANSFIELD LOCATED AT (91 CHAUNCY ST, MANSFIELD, MA 02048) WHER IT WAS DIAGNOSED THAT THE TRANSMISSION PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 99,000.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11307949,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/08/2020","dateComplaintFiled":"02/08/2020","vin":"2C4RC1BG7GR","components":"ELECTRICAL SYSTEM","summary":"SLIDING DOORS STARTED BUZZING, DAYS LATER THE DOOR WAS IN THE LOCKED POSITION AND WOULD NOT OPEN WITH MY CHILDREN INSIDE AFTER I HAD RETURNED FROM THE STORE. I HAD TO ROLE THE WINDOW DOWN TO GET THEM OUT.  WHAT IF THAT HAPPENED DURING AN EMERGENCY? FAULTY DOOR ACTUATORS ARE A SAFETY HAZARD. THE CORRECT ACTION SHOULD BE TAKEN TO FIX THIS PROBLEM BEFORE SOMETHING PREVENTABLE HAPPENS.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11307175,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2020","dateComplaintFiled":"02/05/2020","vin":"2C4RC1BG2GR","components":"ELECTRICAL SYSTEM,ENGINE","summary":"REAR DRIVERS SIDE AND PASSENGERS SIDE DOORS INTERMITTENTLY REMAIN LOCKED AND WILL NOT OPEN OR UNLOCK CAUSING CONCERN FOR THE SAFETY OF THE PASSENGERS INSIDE.   ALSO INTERMITTENTLY REMAINS UNLOCKED WHICH COULD BE ANOTHER SAFETY AND SECURITY ISSUE.   ENGINE ALSO STUTTERS AT LOW SPEEDS. I HAVE ALREADY HAD THIS REPAIRED BY A LOCAL DEALERSHIP ONLY TO HAVE THE SAME PROBLEM A FEW WEEKS LATER.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11306934,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/31/2020","dateComplaintFiled":"02/04/2020","vin":"2C4RC1BG5GR","components":"POWER TRAIN,ENGINE","summary":"MY VEHICLE BROKE DOWN WHILE DRIVING DOWN A MAIN ROAD. VEHICLE STARTED STUTTERING AND STOP MOVING IN THE MIDDLE OF THE ROAD. I HAD TO BE TOWED FROM THE MIDDLE OF THE ROAD. THE MECHANIC TOLD ME IT IS THE TRANSMISSION PUMP THAT HAD SEIZED AND FAILED. HE ALSO SAID THERE IS A RECALL ON MY YEAR VEHICLE. MY VEHICLE VIN IS NOT INCLUDED IN THE RECALL BUT IT PRESENTING WITH THE EXACT SAME PROBLEM AS THE STATED IN THE RECALL.   MY VEHICLE ALSO HAS A CRACKED LEFT CYLINDER HEAD. VEHICLE BEGAN SHAKING AT IDOL. I BROUGHT THE VEHICLE INTO THE SHOP AND WAS TOLD IT IS CODE P0304 CYLINDER 4 MISFIRE. I WAS TOLD THE LEFT CYLINDER HEAD NEEDS TO BE REPLACED. WAS TOLD BY MECHANIC THIS HAS BEEN AN ONGOING PROBLEM WITH THIS PARTICULAR ENGINE BUT NO RECALL ISSUED FOR MY VEHICLE.   I BELIEVE THAT BOTH OF THESE ISSUES SHOULD BE COVERED UNDER THE RECALL. MY VEHICLE WAS PURCHASED AT A CHRYSLER DEALERSHIP AND I'VE ONLY HAD IT FOR 2 YEARS. I HAVE MAINTAINED IT WELL AND HAD ALL SERVICES PERFORMED ON THE VEHICLE SINCE I'VE HAD IT. IN ITS STATE IT IS NO LONGER DRIVE ABLE AND THE COST OF REPAIR EXCEEDS THE VEHICLES WORTH, MAKING IT A TOTAL LOSS.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11306626,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2020","dateComplaintFiled":"02/03/2020","vin":"2C4RC1BG3GR","components":"FUEL/PROPULSION SYSTEM","summary":"THE GAS LIGHT DOESNT COME ON UNTIL THE CAR IS IN RED AND ALMOST EMPTY. THE GAS LIGHT DOESNT COME ON IN ADVANCE.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11303031,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/02/2019","dateComplaintFiled":"01/30/2020","vin":"2C4RC1BG0GR","components":"STRUCTURE","summary":"TL* THE CONTACT OWNS 2016 DODGE CARAVAN. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE ENGINE BEGAN TO FAIL WITH WARNING LIGHTS. THE CONTACT HAD TO RESTART THE VEHICLE AND DROVE THE VEHICLE TO FAULKNER CHRYSLER DODGE JEEP RAM FIAT,6643 CARLISLE PIKE, MECHANICSBURG, PA 17050(,717-697-9448) WHERE IT WAS DIAGNOSED WITH A SPARK PLUG FAILURE AND THE SPARK PLUG WAS REPLACED.  HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS CURRENTLY AT THE DEALER AWAITING BACK ORDER PART FOR THE ENGINE CYLINDER #6. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 93,000.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11303033,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/02/2019","dateComplaintFiled":"01/30/2020","vin":"2C4RC1BG0GR","components":"ENGINE","summary":"TL* THE CONTACT OWNS A  2016 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE ENGINE WARNING LIGHT BEING ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO THE DEALER (FAULKNER DODGE RAM 6643 CARLISLE PIKE, MECHANICSBURG, PA 17050) AND THEY WERE TOLD THE HEAD GASKET NEEDED TO BE REPLACED.  THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 95,000.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11302782,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/30/2019","dateComplaintFiled":"01/29/2020","vin":"2C4RC1CG4GR","components":"UNKNOWN OR OTHER","summary":"THERE IS A LOAD BUZZ COMING FROM THE PASSENGER REAR DOOR WHENEVER YOU SHUT THE VEHICLE OFF. UPON RESEARCH OF THIS PROBLEM IT APPEARS THIS IS A WIDESPREAD PROBLEM FOR MANY PEOPLE WITH COSTLY REPAIRS UP TO $1000 FOR A NEW ACTUATOR. UPON REPLACING THE ACTUATOR MANY PEOPLE HAVE EXPERIENCED PROBLEMS AGAIN A YEAR LATER WITH THE ACTUATOR. WHY IS CHRYSLER NOT FIXING THIS PROBLEM WHEN SO MANY PEOPLE HAVE HAD PROBLEMS WITH IT?","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11302284,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/25/2020","dateComplaintFiled":"01/27/2020","vin":"2C4RC1BG1GR","components":"POWER TRAIN","summary":"TL* THE CONTACT OWNS A 2016 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE LOST POWER. THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TRANSMISSION PUMP NEEDED TO BE REPLACED. THE TECHNICIAN STATED THAT THERE WAS A RECALL (NHTSA CAMPAIGN NUMBER: 16V461000 (POWER TRAIN) THE DEALER WAS NOT CALLED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 75,118.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11301041,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/30/2019","dateComplaintFiled":"01/22/2020","vin":"2C4RC1BG0GR","components":"POWER TRAIN","summary":"TL* THE CONTACT OWNS A 2016 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE TRANSMISSION FAILED TO SHIFT AS INTENDED. THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND THE VEHICLE LOST MOTIVE POWER. THE CONTACT ALSO STATED THAT THERE WAS EVIDENCE OF TRANSMISSION FLUID ON THE REAR WINDSHIELD OF THE VEHICLE. THE VEHICLE WAS TAKEN TO COURTESY CHRYSLER, 8455 MALL PKWY, STONECREST, GA 30038, WHERE IT WAS DETERMINED THAT THE TRANSMISSION PUMP FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED.  THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND A CASE WAS FILED. THE APPROXIMATE FAILURE MILEAGE WAS 114,883.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11300211,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/12/2020","dateComplaintFiled":"01/17/2020","vin":"2C4RC1BG5GR","components":"VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM","summary":"I WAS DRIVING IN A RESIDENTIAL STREET SUDDENLY MY VEHICLE MADE A NOICE WHEN O DROVE...I DROVE SLOWLY UNTIL I DROVE THE NEXT DAY, IT WONT AT ALL EVEN ON DRIVE SHIFT.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11299781,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/03/2020","dateComplaintFiled":"01/16/2020","vin":"2C4RC1BG8GR","components":"POWER TRAIN","summary":"TL* THE CONTACT OWNS A 2016 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT AFTER THE VEHICLE WAS SHIFTED INTO DRIVE, THE VEHICLE MOVED FORWARD AND THEN CAME TO AN ABRUPT STOP. THE CONTACT STATED THAT THE TRANSMISSION FAILED TO ENGAGE. THE VEHICLE WAS TOWED TO AN UNKNOWN CHRYSLER DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FAILURE OF THE TRANSMISSION HYDRAULIC PUMP TO OPERATE AS INTENDED CAUSED DAMAGE TO THE TRANSMISSION. THE CONTACT WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V461000 (POWER TRAIN). THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 108,000.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11298869,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/12/2020","dateComplaintFiled":"01/12/2020","vin":"2C4RC1BG0GR","components":"UNKNOWN OR OTHER","summary":"WHILE DRIVING HOME FROM GAS STATION, VAN STARTED MAKING WHINING NOISE AND THE RPM WOULD JUST JUMP UP ALL ON ITS OWN. THIS IS A VAN AND HAVE CHILDREN THAT RIDE IN IT REGULARLY AND THANKFULLY THEY WAS NOT IN THE CAR AT THAT TIME. WAS ABLE TO SAFELY MAKE IT HOME AND PARKED THE CAR. SPOKE TO A MECHANIC AND DETERMINED IT WAS A TRANSMISSION PUMP PROBLEM. I LOOKED UP MY VIN NUMBER AND ACCORDING TO MULTIPLE WEBSITES THERE WAS A RECALL ON THE VAN DURING A SPECIFIC TIME FRAME MY VAN WAS MADE. WHILE LOOKING MY VIN NUMBER UP ON WEBSITE THOUGH HOWEVER IT SAYS THERE IS NO RECALLS ON MY VAN. EVEN THOUGH ACCORDING TO THE MAIN WEBSITE MY VAN SHOULD BE COVERED UNDER THE MONTHS THE RECALL WAS MADE FOR??? THE WEBSITE SAYS IT IS COVERED UNDER RECALL BUT TYPING IN MY VIN NUMBER THERE IS NO RECALL?? THAT MAKES NO SENSE. THE CAR WOULD JUST RANDOMLY EXCELERATE AND JUMP RPM WHILE DRIVING. I'M VERY LUCKY THERE WAS NO ONE ON THE ROAD OR NO CHILDREN IN THE CAR. I WORK SUNDAYS AT MY EMPLOYMENT AND HAD TO TAKE THE DAY OFF DUE TO NOTHING BEING OPENED TO GET FIXED. WHY IS ONE WEBSITE SAYING MY CAR IN COVERED BUT ANOTHER IS SAYING THERE IS NO RECALL???? I READ SEVERAL COMPLAINTS FROM OTHER PEOPLE. IF THE MANUFACTURE MADE 37000 CARS WITH THIS RECALL PROBLEM AND IT ENDED UP BLOWING THAT MANY PEOPLES TRANSMISSION UP, SHAME ON THEM FOR NOT COVERING THEIR PRODUCT. MILES ARE RIGHT AROUND 100000.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11297368,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/03/2020","dateComplaintFiled":"01/06/2020","vin":"2C4RC1BG8GR","components":"POWER TRAIN","summary":"TL* THE CONTACT OWNS A 2016 CHRYSLER TOWN AND COUNTRY. WHILE GOING THROUGH A DRIVE THRU LANE, THE VEHICLE STALLED. THE CONTACT WAS CONCERNED THAT THE FAILURE MIGHT BE CAUSED BY THE TRANSMISSION. THE CONTACT STATED THAT THE RPMS REVVED UP; HOWEVER, THE VEHICLE FAILED TO RESPOND. THE VEHICLE WAS TOWED TO JACKSONVILLE CHRYSLER DODGE JEEP RAM ARLINGTON (9600 ATLANTIC BLVD, JACKSONVILLE, FL 32225, (877) 677-5782) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 108,000.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11292581,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2019","dateComplaintFiled":"01/02/2020","vin":"2C4RC1BG1GR","components":"POWER TRAIN,ELECTRICAL SYSTEM","summary":"TL* THE CONTACT OWNS A 2016 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 30 MPH, THE VEHICLE SEIZED. THERE WAS NO WARNING INDICATOR ILLUMINATED. IN ADDITION, ALL THE DOORS LOCKED ON THEIR OWN. THE CONTACT WAS ABLE TO RESTART THE IGNITION AND DRIVE TO HIS DESTINATION. THE VEHICLE WAS TAKEN TO LAKELAND CHRYSLER DODGE JEEP RAM (LOCATED AT 2875 MALL HILL DR, LAKELAND, FL 33810, (863) 687-2501), BUT THEY WERE UNABLE TO DUPLICATE THE FAILURES. THE VEHICLE WAS NOT REPAIRED. THE CONTACT ASSOCIATED THE FAILURES WITH NHTSA CAMPAIGN NUMBER: 16V461000 (POWER TRAIN). THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 80,000.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11290400,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/04/2018","dateComplaintFiled":"12/20/2019","vin":"2C4RC1BG8GR","components":"POWER TRAIN","summary":"TL* THE CONTACT OWNS A 2016 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING AFTER IT CAME TO A COMPLETE STOP. THE CONTACT CALLED STATE LINE CHRYSLER DODGE JEEP RAM OF KANSAS CITY (1001 W 104TH ST, KANSAS CITY, MO 64114) AND WAS INFORMED THAT THERE WERE NO RECALLS ON THE VEHICLE. UPON INVESTIGATION, THE CONTACT DISCOVERED NHTSA CAMPAIGN NUMBER: 16V461000 (POWER TRAIN), WHICH HE ASSOCIATED WITH THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 61,000.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11287970,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/01/2019","dateComplaintFiled":"12/09/2019","vin":"2C4RC1BG1GR","components":"POWER TRAIN","summary":"I HEARD A WHINING FROM THE ENGINE AFTER TRAVELING AT HIGHWAY SPEEDS.  CHECKED ENGINE WITH NO NOTICEABLE CAUSE.   AFTER TRAVELING FURTHER,  THE CHECK ENGINE LIGHT CAME ON AND THE WHINE GOT WORSE.  TOOK IT TO THE DEALERSHIP THE NEXT DAY AND WAS INFORMED THAT THE TRANSMISSION PUMP HAD FAILED.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11286888,"manufacturer":"Chrysler (FCA US, LLC)","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/08/2018","dateComplaintFiled":"12/04/2019","vin":"2C4RC1BGXGR","components":"AIR BAGS,VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC)","summary":"MY STEERING CONTROLS DO NOT WORK. THE STEERING WHEEL CONTROLS DONT WORK AND CRUISE CONTROL DOES NOT WORK. THE CONTROLS FOR THE SPEEDOMETER FOR DIGITAL USE DO NOT WORK.  THERE IS ONLY 36000 MILES ON THE CAR AND THE PART TO FIX IS UNAVAILABLE. THE QUESTION IS WHY NO RECALL WHEN U CANT ORDER THE PART SO OBVIOUSLY EVERYONE IS HAVING AN ISSUE AND THIS NOT WORKING COULD HAVE PREVENTED 2 ACCIDENTS THAT HAVE OCCURRED HAD THE HORN WORKED LIKE IT SHOULD.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11286646,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/23/2019","dateComplaintFiled":"12/03/2019","vin":"2C4RC1BG1GR","components":"POWER TRAIN","summary":"THE VAN LOST POWER AND WOULD NOT SHIFT ABOVE FIRST GEAR. IT WOULD REV THE RPMS AS IF IT WERE IN NEUTRAL. IT ALTOGETHER QUIT MOVING ONCE I WAS ABLE TO GET IT BACK INTO OUR NEIGHBORHOOD.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11282170,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/18/2019","dateComplaintFiled":"11/25/2019","vin":"2C4RC1BG4GR","components":"ELECTRICAL SYSTEM,AIR BAGS","summary":"AIRBAG LIGHT WOULD LIGHT UP ON AND OFF AND THEN ALL OF SUDDEN STAYED ON SUDDENLY. TOOK THE VAN TO THE DEALERSHIP AND NOW SAYING THE PASSENGER SIDE AIRBAG WIRING HARNESS IS BAD AND NEEDS REPLACED. BUT BEFORE THE SOLID LIGHT WHEN I MOVED THE DRIVERS SIDE SEAT THE LIGHT WOULD GO OFF OR COME ON. HOW CAN AIRBAG HARNESS GO BAD.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11281320,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/10/2019","dateComplaintFiled":"11/20/2019","vin":"2C4RC1BG7GR","components":"STRUCTURE","summary":"THE DRIVERS SIDE SLIDING PASSENGER DOOR SUDDENLY IS STUCK IN THE LOCK SHUT POSITION. THERE IS NO WAY OF OPENING THE DOOR MANUALLY OR WITH THE KEY FAB REMOTE. THE OTHER SLIDING DOOR ALSO PRODUCES A LOUD SOUND WHEN IT LOCKS AND UNLOCKS. I TOOK IT IN THE GET FIXED, THE SHOP SAYS THAT THE ACTUATOR IN BOTH DOORS WAS BROKEN AND NEEDED TO BE REPLACED. ONLINE I ALSO FOUND A LOT OF OTHER TOWN AND COUNTRY OWNERS HAVING THIS SAME ISSUE. THIS COULD BE A BIG SAFETY HAZARD IF EVER SOMEONE NEEDED TO BE EVACUATED FROM THE VEHICLE AND THE DOOR IS STUCK SHUT.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11280551,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/15/2019","dateComplaintFiled":"11/16/2019","vin":"2C4RC1CG7GR","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"REAR PASSENGER DOOR MAKES LOUD BUZZING NOISE WHEN UNLOCKING THE DOORS","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11280432,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/25/2019","dateComplaintFiled":"11/15/2019","vin":"2C4RC1BG5GR","components":"ELECTRICAL SYSTEM","summary":"RIGHT SIDE DOORS MAKE BUZZING NOISE UPON OPENING. THE VEHICLE IS STATIONARY WHEN THE DOORS ARE BEING OPENED.  THIS STARTED WITHOUT ANY REASON THAT I COULD DETERMINE.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11280313,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/15/2019","dateComplaintFiled":"11/15/2019","vin":"2C4RC1BG4GR","components":"ENGINE","summary":"TL* THE CONTACT OWNS A 2016 CHRYSLER TOWN AND COUNTRY. THE CONTACT NOTICED A TICKING NOISE COMING FROM THE ENGINE WHILE DRIVING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED A MISFIRE IN ENGINE CYLINDER NUMBER FIVE. THE VEHICLE WAS TOWED TO ANOTHER INDEPENDENT MECHANIC WHO DETERMINED THAT THE ROCKER ARM FAILED. THE MANUFACTURER ISSUED AN EXTENDED 150,000 MILE WARRANTY. THE CONTACT SPOKE WITH THE MANUFACTURER AND THEY COULD NOT FIND ANYTHING RELATED TO THE FAILURES FOUND BY THE INDEPENDENT MECHANICS. THE DEALER WAS NOT CONTACTED AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 100,300.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11278715,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/04/2019","dateComplaintFiled":"11/07/2019","vin":"2C4RC1BG8GR","components":"POWER TRAIN","summary":"TL* THE CONTACT OWNS A 2016 CHRYSLER TOWN AND COUNTRY. WHILE THE CONTACT'S HUSBAND WAS DRIVING 40 MPH, THE TRANSMISSION SEIZED AND THE VEHICLE SHUT OFF WITHOUT WARNING. THE CONTACT'S HUSBAND WAS ABLE TO COAST THE VEHICLE TO YOUNG BUICK GMC (2010 E MAIN ST, OWOSSO, MI 48867, (888) 399-4101), BUT IT COULD NOT BE SERVICED BECAUSE IT WAS NOT A GM VEHICLE. THE VEHICLE WAS THEN TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED WITH TRANSMISSION FAILURE. THE CONTACT WAS QUOTED A REPAIR ESTIMATE OF $4,000. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 16V461000 (POWER TRAIN). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT HER VEHICLE WAS NOT INCLUDED IN THE RECALL. THE CONTACT CALLED SLINGERLAND CHRYSLER DODGE INC (3640 E M 21, CORUNNA, MI 48817, 989 743-6331) WHERE SHE WAS GIVEN ANOTHER ROUGH ESTIMATE OF $5,000 FOR THE REPAIR. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 102,750.  *LN    THE CONSUMER STATED THE MANUFACTURER ASSISTED WITH PAYING A PORTION OF THE REPAIRS. *PM *DL","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11278717,"manufacturer":"Chrysler (FCA US, LLC)","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/06/2019","dateComplaintFiled":"11/07/2019","vin":"2C4RC1BG5GR","components":"POWER TRAIN,ELECTRICAL SYSTEM,ENGINE","summary":"VEHICLE'S TIPM MODULE FAILED, CAUSING THE VEHICLE TO STALL TO A STOP ON A BUSY STREET. HAZARD LIGHTS DID NOT WORK.  TRANSMISSION SHIFTER LOCKED ITSELF IN PARK. ALL CLUSTER INSTRUMENT WARNING LIGHTS WERE ON. UCONNECT SOUND SYSTEM OFF. POWER WINDOWS AND LOCKS DISABLED. SLIDING DOORS LOCKED AND DISABLED. ENGINE REMAINED RUNNING WITH KEY OUT OF IGNITION.     THE VEHICLE'S COMPLETE TIPM FAILURE, WHICH ALSO CONTROLS THE HAZARD WARNING LIGHTS (WHICH SHOULD BE ON AN ISOLATED CIRCUIT), CONTRIBUTED TO A THREE CAR ACCIDENT.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11277598,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/19/2019","dateComplaintFiled":"11/01/2019","vin":"2C4RC1BG3GR","components":"ELECTRICAL SYSTEM","summary":"THE DRIVER SIDE PASSENGER DOOR GOT STUCK IN THE LOCK POSITION AND COULD NOT BE OPENED OR UNLOCKED. FINALLY GOT THE DOOR OPEN AND NOW IT MAKES A LOUD BUZZING NOISE WHEN LOCKING OR UNLOCKING. REAR PASSENGER DOOR HAS NOT GOTTEN STUCK IN THE LOCK POSITION BUT HAS RECENTLY STARTED MAKING THE SAME LOUD BUZZING NOISE WHEN LOCKING OR UNLOCKING. THIS COULD BE A SAFETY HAZARD IF THEY DOOR WERE TO GET STUCK IN THE LOCK POSITION DURING AN ACCIDENT.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11271753,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2019","dateComplaintFiled":"10/29/2019","vin":"2C4RC1BG8GR","components":"ELECTRICAL SYSTEM,STRUCTURE","summary":"THE DRIVER'S SIDE SLIDING DOOR WILL NOT UNLOCK MANUALLY OR AUTOMATICALLY.  I CANNOT OPEN THE DOOR AT ALL. IT JUST STOPPED WORKING WITH NO APPARENT CAUSE.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11271768,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/29/2019","dateComplaintFiled":"10/29/2019","vin":"2C4RC1BG8GR","components":"ELECTRICAL SYSTEM","summary":"THE PASSENGER SIDE REAR SLIDING DOOR MAKES A.LOUD BUZZING SOUND AND THE LOCK DOESN'T WORK.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11271528,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/15/2019","dateComplaintFiled":"10/28/2019","vin":"2C4RC1BG5GR","components":"ELECTRICAL SYSTEM","summary":"REAR SLIDER DOOR LOCKED AND COULD NOT USE THIS DOOR LOCKING ASEMBLY WOULD NOT RELEASE DOOR HAD TO USE OTHER SIDE IF I HAD  ACCIDENT AND CAR WAS ON SIDE I WOULD NOT GET OUT THANKS VEHICLE WAS STOPPED","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11271069,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/18/2019","dateComplaintFiled":"10/25/2019","vin":"2C4RC1BG5GR","components":"STRUCTURE,LATCHES/LOCKS/LINKAGES","summary":"TL* THE CONTACT OWNS A 2016 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE REAR WAS STUCK IN THE LOCKED POSITION AND COULD NOT BE OPENED ELECTRONICALLY OR MANUALLY. BAKERSFIELD CHRYSLER JEEP FIAT (3101 CATTLE DR, BAKERSFIELD, CA 93313, (661) 832-3000) STATED THAT THERE WERE NO RECALLS. THE MANUFACTURER HAD NOT BEEN CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 60,000.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11271143,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/21/2019","dateComplaintFiled":"10/25/2019","vin":"2C4RC1BG5GR","components":"STRUCTURE","summary":"THE DRIVER SIDE SLIDING DOOR STOPPED WORKING FROM ONE DAY TO THE NEXT. I USED THE DOOR ON SUNDAY, OCTOBER 20TH AND WENT TO USE IT THE FOLLOWING MORNING AND IT WOULD NOT OPEN VIA THE KEYFOB OR THE OVERHEAD BUTTON. WHEN I TRIED TO MANUALLY OPEN THE DOOR, IT WOULD NOT BUDGE. THE LOCK MECHANISM WILL NOT MOVE. I DID SOME RESEARCH ONLINE AND IT LOOKS LIKE AN ONGOING ISSUE WITH THESE VEHICLES BUT IT PRESENTS A SAFETY ISSUE IF THE VEHICLE GETS IN AN ACCIDENT, IT COULD IMPEDE PASSENGERS EXITING THE VEHICLE AND SUSTAINING FURTHER INJURY.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11269857,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/27/2019","dateComplaintFiled":"10/21/2019","vin":"2C4RC1BG3GR","components":"ELECTRICAL SYSTEM","summary":"DRIVERS SIDE SLIDING POWER DOOR LOCK GETS STUCK, WHEN IT FINALLY UNLOCKS AND PROCEEDS TO CLOSE A VERY LOUD  'ELECTRICAL BUZZING SOUND ' COMES FROM DOOR AND IS VERY SCARY.....","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11270089,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/19/2019","dateComplaintFiled":"10/21/2019","vin":"2C4RC1BG9GR","components":"STRUCTURE","summary":"THE PASSENGER SIDE SLIDING DOOR EMITS A LOUD BUZZING SOUND WHEN THE VEHICLE IS UNLOCKED.  THE VOLUME IS LOUD ENOUGH THAT IT CAUSES AUDIO DISCOMFORT.  RESEARCH INDICATED THAT THERE HAVE BEEN MANY COMPLAINTS ABOUT THIS ISSUE IN THE 2016 DODGE AND CHRYSLER MINIVANS, AND SEVERAL INDIVIDUALS HAD REPORTED IT TO THIS SITE SO WE ARE FOLLOWING THAT SUGGESTION.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11268032,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/26/2019","dateComplaintFiled":"10/11/2019","vin":"2C4RC1BG1GR","components":"POWER TRAIN","summary":"THE TRANSMISSION PUMP AND CONVERTER FAILED CAUSING THE TRANSMISSION TO LOSE POWER,SLIP OUT OF GEAR,CLUNK. WHILE PULLING AWAY FROM A STOP SIGN. THE TRANSMISSION WOULD WHINE,VIBRATE, CLUNK WHEN PUT INTO A HEAVY STRAIN LIKE PULLING A STEEP HILL. THIS IS THE SAME TRANSMISSION AND PROBLEM AS THE RECALL. CHRYSLER SAID MY VIN DID NOT FALL UNDER THE RECALL S44 . I BELIEVE CHRYSLER SHOULD BE HELD RESPONSIBLE KNOWING THE TRANSMISSION WAS FAULTY.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11267084,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/08/2019","dateComplaintFiled":"10/08/2019","vin":"2C4RC1BG3GR","components":"POWER TRAIN","summary":"ABOUT 3 MONTHS AGO MY VAN STARTED MAKING NOISE. WHILE I WAS DRIVING. AT TIMES IT WOULD HESITATE TO GO UP HILLS AND WHEN COMING TO A LIGHT IT WOULD SHAKE AND SOMETIMES SHUT OFF. THE RPMS WOULD GO CRAZY AT TIMES WHILE AT A STOP. WHEN TURNING IT WOULD SHAKE WHEN I WOULD TAKE THE TURN.  I WENT TO HAVE IT CHECKED AND IT WASN'T  GIVING ANY INQUIRIES ABOUT WHAT WAS WRONG. WHEN IT WAS DIAGNOSED ON SEPT 27TH IT JUST SAID THAT THE PASSENGER DOOR HAD SOMETHING WRONG WITH IT. ON OCT 3,2019 THE CHECK ENGINE LIGHT FINALLY CAME ON. I BROUGHT IT IN TO BE DIAGNOSED.  IT SAID IT WAS THE TCC  HAD MY APPOINTMENT TODAY FOR IT TO BE FIXED (OCTOBER 8,2019) COME TO FIND OUT IT WAS THE TRANSMISSION. I FEEL THAT THE CHRYSLER SHOULD PAY FOR THIS PROBLEM BECAUSE THE DIAGNOSTIC WAS WRONG AND IT TOOK OVER 3 MONTHS TO GET A CHECK ENGINE LIGHT TO GO ON. I'M ON DISABILITY AND LIVE PAYCHECK TO PAYCHECK. I AM STILL PAYING ON THIS VEHICLE AND DIDNT THINK THAT IN THE 2 YRS. THAT I WOULD BE PAYING FOR A TRANSMISSION AT 72,000 MILES.  THIS VEHICLE WAS NEVER ON THE RECALL LIST BUT I BELIEVE IT SHOULD HAVE BEEN.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11267111,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/30/2019","dateComplaintFiled":"10/08/2019","vin":"2C4RC1BG9GR","components":"STRUCTURE","summary":"TL* THE CONTACT OWNS A 2016 CHRYSLER TOWN AND COUNTRY. THE CONTACT DETECTED AN ABNORMAL BUZZING NOISE COMING FROM THE PASSENGER SIDE SLIDING DOOR, THERE WERE NO WARNING INDICATORS ILLUMINATED. THE LOCAL DEALER WAS NOT CONTACTED AND THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 38,000. THE VIN WAS INVALID.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11265405,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/18/2019","dateComplaintFiled":"10/01/2019","vin":"2C4RC1BGXGR","components":"POWER TRAIN","summary":"I HAVE ABOUT 71000 MILES AND MY CAR WHEN PUSHING ON THE GAS REVVED UP THE RPM'S AND WOULD NOT MOVE FORWARD.  MY MECHANIC SAID MY TRANSMISSION FLUID PUMP IS BAD.  THERE IS A RECALL FOR THIS EXACT ISSUE FOR 2016 CHRYSLER TOWN AND COUNTRY VANS MANUFACTURED WHEN MINE WAS  HOWEVER MY VIN IS NOT INCLUDED IN THE RECALL.  CHRYSLER SHOULD DO THE RIGHT THING AND INCLUDE ALL THOSE AFFECTED WITH THIS ISSUE.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11265420,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/05/2019","dateComplaintFiled":"10/01/2019","vin":"2C4RC1BG3GR","components":"STRUCTURE","summary":"BOTH REAR POWER DOOR LOCKS FAILED. THE PASSENGER SIDE POWER LOCK FAILED TO FUNCTION ABOUT 6 MONTHS AGO, BUT COULD BE OPERATED MANUALLY, AND THE DOOR COULD BE OPENED AND CLOSED SAFELY. ON THE MORNING OF AUGUST 5, 2019 WE ATTEMPTED TO OPEN THE DRIVER SIDE REAR DOOR TO LOAD ITEMS FOR DEPARTURE. THE LOCK WAS JAMMED IN LOCK POSITION, AND COULD NOT BE OPENED MANUALLY. THE DOOR WAS JAMMED CLOSED AND TOTALLY INOPERABLE. THE DOOR HAD BEEN FULLY FUNCTIONAL THE PREVIOUS DAY. THE DISCOVERY WAS MADE WHILE THE VEHICLE WAS PARKED IN OUR GARAGE. WE HAD TO WAIT 3 DAYS FOR A SERVICE APPOINTMENT AT OUR LOCAL DEALER. THEY HAD THE VEHICLE FOR 2-1/2 DAYS BEFORE COMPLETING REPAIRS. BOTH LOCK ACTUATORS WERE REPLACED. THE INABILITY TO OPEN THE SIDE DOOR CREATED A HAZARDOUS SITUATION.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11259082,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/28/2019","dateComplaintFiled":"09/30/2019","vin":"2C4RC1BG0GR","components":"UNKNOWN OR OTHER","summary":"WHEN UNLOCKING THE DOORS, THERE IS A LOUD BUZZ THAT HAPPENS EVERY TIME.  CURRENTLY THE DOOR STILL LOCKS/UNLOCKS, BUT UPON FURTHER RESEARCH THIS IS A VERY WIDESPREAD ISSUE AND COULD RESULT IN THE DOOR NOT LOCKING/UNLOCKING AND THE DOOR LOCK ACTUATOR NEEDING TO BE REPLACED. IT IS COMMON FOR THIS TO HAPPEN ON THE 2016 MODEL YEAR.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11256391,"manufacturer":"Chrysler (FCA US, LLC)","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"06/04/2019","dateComplaintFiled":"09/18/2019","vin":"2C4RC1BG3GR","components":"POWER TRAIN","summary":"I RENTED THE VAN. I WAS AT A STOP SIGN, WHEN CROSSING  THE VAN WAS SLOW/ SLUGGISH AND I SAW A CAR COMING FROM MY LEFT SPEEDING AND I PRESSED ON THE GAS TO ACCELERATE AND THE VAN DID NOT ACCELERATE AS EXPECTED, I THOUGHT THIS WAS DUE TO MY EXPERIENCE WITH A MINIVAN AND WEIGHT OF THIS TYPE OF VEHICLE, BUT LATER REALIZED THIS WAS A 6 CYLINDER AND WHICH I DID HAVE EXPERIENCE AND  RECALL THIS VAN NOT  GIVING ME THE SPEED TO CROSS IN TIME YO POTENTIALLY AVOID THE ACCIDENT I HAD.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11256434,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/15/2019","dateComplaintFiled":"09/18/2019","vin":"2C4RC1CG4GR","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"EVERY TIME I UNLOCK THE DOOR OR OPEN IT, IT MAKES A LOUD BUZZING NOISE. THE DOOR WORKS FINE - IT OPENS AND CLOSES. BUT WHEN USING THE UNLOCK BUTTON FROM THE DOOR, OR OPENING THE DOOR IF THE CAR IS LOCKED, IT MAKES A VERY LOUD BUZZING NOISE FROM THE REAR PASSENGER SIDE DOOR. I HAVE READ ON A FORUM THAT THIS IS AFFECTING A LOT OF VANS, THERE SHOULD BE A RECALL AS IT IS A FAULTY ACTUATOR THAT CAN COST BETWEEN $400-$1,000 (OR MORE!) TO FIX.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11255649,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/15/2019","dateComplaintFiled":"09/16/2019","vin":"2C4RC1BG9GR","components":"UNKNOWN OR OTHER","summary":"THE DRIVER SIDE PASSENGER SLIDING DOOR ACTUATOR QUIT WORKING ON A 2016 TOWN AND COUNTRY A COUPLE MONTHS AGO.  NOW THE PASSENGER SIDE ACTUATOR IS MAKING GRINDING NOISES AND WILL NEED TO BE REPLACED AS WELL.  AN ONLINE SEARCH REVEALED THIS IS A COMMON PROBLEM ON THESE VEHICLES.  THIS VEHICLE IS JUST A FEW MONTHS OUT OF WARRANTY, AND THESE NEEDED (EXPENSIVE) REPAIRS SEEM TO INDICATE DESIGN FLAWS OR INFERIOR COMPONENTS.  I FEEL CHRYSLER SHOULD BE REPAIRING THEM THROUGH A RECALL.  WHEN THEY FAIL, THE DOOR CANNOT BE OPENED, MAKING IT DIFFICULT TO ENTER OR EXIT THE VEHICLE.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11255654,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/12/2019","dateComplaintFiled":"09/16/2019","vin":"2C4RC1BG5GR","components":"UNKNOWN OR OTHER","summary":"THE ACTUATOR ON THE THE SLIDING DOORS ARE STUCK AND THUS THE DOORS ARE LOCKED AND CAN NOT BE UNLOCKED.  THIS HAS HAPPED ON BOTH OF MY SLIDING DOORS.  THIS IS NOW THE SECOND TIME AND IT IS VERY EXPENSIVE TO FIX.  MY CHILDREN HAVE BEEN UNABLE TO EASILY EXIT THE VEHICLE.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11254635,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/08/2019","dateComplaintFiled":"09/11/2019","vin":"2C4RC1BG3GR","components":"STRUCTURE,UNKNOWN OR OTHER","summary":"SLIDING DOOR ON DRIVERS SIDE FAILED TO OPEN WITH KEYLESS ENTRY OR MANUALLY OPENING.  THIS IS A HUGE SAFETY CONCERN.  WE WERE ABLE TO EVENTUALLY OPEN THE DOOR, BUT NOW THE DOOR ACTUATOR BUZZES LOUDLY WHEN LOCKING/UNLOCKING.  DOOR WILL INTERMITTENTLY NOT OPEN WITH KEYLESS ENTRY OR MANUALLY.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11254687,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2019","dateComplaintFiled":"09/11/2019","vin":"2C4RC1BG9GR","components":"POWER TRAIN","summary":"TL* THE CONTACT OWNS A 2016 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 35 MPH, THE CONTACT ATTEMPTED TO DEPRESS THE ACCELERATOR PEDAL, WHICH FAILED TO ENGAGE. THE CONTACT VEERED TO THE SHOULDER OF THE ROAD, TURNED THE VEHICLE OFF AND BACK ON, AND CHECKED THE OIL CONSUMPTION AND TRANSMISSION FUEL, WHICH WERE NORMAL. THE CONTACT MANAGED TO DRIVE THE VEHICLE TO HIS RESIDENCE WHERE HE NOTICED TRANSMISSION FUEL LEAKING FROM THE TRANSMISSION. THE VEHICLE WAS TOWED BY AAA TO OCEAN CHRYSLER DODGE JEEP RAM (9 POST RD, WESTERLY, RI 02891, (401) 596-2077) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND REMAINED AT THE DEALER. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 16V461000 (POWER TRAIN). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND CONFIRMED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE CONTACT WAS ADVISED TO CALL NHTSA TO FILE A COMPLAINT. THE FAILURE MILEAGE WAS APPROXIMATELY 106,230.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11253739,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/28/2019","dateComplaintFiled":"09/06/2019","vin":"2C4RC1BGXGR","components":"STRUCTURE","summary":"TL* THE CONTACT OWNS A 2016 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE DRIVER'S SIDE SLIDING DOOR FAILED TO OPERATE. THE CONTACT DROVE TO WETZEL CHRYSLER JEEP DODGE RAM  (5500 NATIONAL RD E, RICHMOND, IN 47374, 765- 966-7000) WHERE THE CONTACT PAID FOR DIAGNOSTIC TESTING AND REPAIRS; HOWEVER, THE FAILURE RECURRED THE FOLLOWING DAY. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC TO BE REPAIRED AGAIN. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 64,000.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11253691,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/15/2019","dateComplaintFiled":"09/06/2019","vin":"2C4RC1BG8GR","components":"SERVICE BRAKES","summary":"THE BRAKE POWER BOOSTER HAS FAILED. THE PART IS ON BACK ORDER AND THE DEALER SAYS THEY HAVE 83 ON BACKORDER AHEAD OF ME AND NO ESTIMATED TIME TO HAVE THE PART IN STOCK TO BE ABLE TO FIX IT.   BECAUSE THERE IS NOT AN ACTIVE RECALL ON THIS, I AM FORCED TO CONTINUE TO DRIVE A VEHICLE WITHOUT POWER BRAKES AND APPARENTLY A LOT OF OTHERS.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11253710,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/10/2019","dateComplaintFiled":"09/06/2019","vin":"2C4RC1BG8GR","components":"POWER TRAIN","summary":"I WAS TRAVELING WESTBOUND ON THE PA TURNPIKE, GOING UP A HILL AT 70 MPH WITH CRUISE CONTROL ON WHEN MY VEHICLE SUDDENLY BEGAN LOSING ACCELERATION AND WOULDN'T SHIFT GEARS. THE RPM GAGE WAS GOING VERY HIGH. I QUICKLY DISABLED THE CRUISE CONTROL AND PULLED OVER ONTO THE SHOULDER OF THE ROAD, NOT AN EASY FEAT IN THE MIDST OF HEAVY TURNPIKE TRAFFIC (I AM THANKFUL THAT I WAS NOT HIT BY A TRACTOR TRAILER). I PUT THE VEHICLE IN PARK AND PUT ON MY EMERGENCY FLASHERS.  THE CHECK ENGINE LIGHT CAME ON.  AFTER CALLING MY HUSBAND ON THE PHONE, I TURNED OFF THE VEHICLE AND CALLED INTERSTATE EMERGENCY TOWING TO TAKE ME TO THE NEAREST CHRYSLER DEALERSHIP ABOUT 20 MILES AWAY. THE EMPLOYEE AT THE DEALERSHIP NOTED THAT THERE HAD BEEN A TRANSMISSION-RELATED RECALL ON 2016 CHRYSLER TOWN AND COUNTRY MINIVANS THAT WERE MANUFACTURED DURING SPECIFIC MONTHS AND THAT MY MINIVAN FELL WITHIN THE SPECIFIED TIMEFRAME. HOWEVER, AT A LATER DATE I WAS TOLD THAT MY MINIVAN VIN WAS NOT A PART OF THE RECALL, EVEN THOUGH THE SERVICE DEPARTMENT DETERMINED THAT THERE WAS AN ISSUE WITH THE TRANSMISSION PUMP WHICH CAUSED A LOSS OF POWER (PART OF THE INITIAL RECALL PROBLEM). PLEASE SEE THE INITIAL ESTIMATE THAT IS ATTACHED. THEY ORDERED A NEW TRANSMISSION PUMP, WHICH WE HAD TO WAIT ALMOST A WEEK TO COME IN. THE DAY THAT THE TRANSMISSION PUMP ARRIVED, MY HUSBAND ASKED THEM TO EMAIL HIM THE ESTIMATE SO THAT HE COULD SHOW CHRYSLER THAT OUR VAN HAD THE SAME ISSUE AS THE INITIAL RECALL. ONCE THE DEALERSHIP LEARNED THAT WE WERE CONTESTING THE RECALL, THEY CLAIMED THAT THEY DID NOT HAVE TO REPLACE THE TRANSMISSION PUMP AFTER ALL .  WHEN WE WENT TO PICK UP THE VAN, THEY SAID THAT THEY ONLY HAD TO REPLACE THE TORQUE CONVERTER (SEE FINAL INVOICE ATTACHED). WE THINK THAT THEY ARE TRYING TO COVER UP THE FACT THAT OUR VAN SHOULD HAVE BEEN COVERED AND FIXED UNDER THE RECALL, AND/OR THEY DO NOT WANT THE RECALL EXPANDED.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11252886,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/08/2019","dateComplaintFiled":"09/03/2019","vin":"","components":"ENGINE","summary":"TL* THE CONTACT OWNS A 2016 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE MADE AN ABNORMAL TICKING NOISE COMING FROM THE ENGINE COMPARTMENT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR AN OIL CHANGE, BUT THE TICKING NOISE CONTINUED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE AND VIN WERE UNKNOWN.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11251856,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/27/1999","dateComplaintFiled":"08/27/2019","vin":"2C4RC1BG3GR","components":"STRUCTURE","summary":"PASSENGER SLIDING DOOR WOULD NOT OPEN FROM INSIDE OR OUTSIDE OF CAR MANUAL OR AUTOMATIC SEEMS LIKE THIS COULD BE DANGEROUS IF NEED TO EXIT CAR QUICKLY AND CAN'T GET OUT","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11246690,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/19/2019","dateComplaintFiled":"08/27/2019","vin":"2C4RC1BG4GR","components":"POWER TRAIN","summary":"I WAS PICKING MY DAUGHTER UP FROM SOFTBALL PRACTICE WHEN MY VEHICLE STOPPED SHIFTING ON THE HIGHWAY. WE WERE AT A STOP LIGHT AND PUSHING THE GAS PRACTICALLY DID NOTHING.  THE VEHICLE WOULDN'T MOVE.  ONCE IT DID MOVE SLOWLY IT WOULDN'T SHIFT. MY RPMS WENT UP TO 5 AT ONE POINT.   MY HUSBAND TRIED TO DRIVE IT TO THE DEALERSHIP BUT ONLY MADE IT ABOUT 2 MILES FROM OUR HOUSE BEFORE WE'R HAD TO CALL A TOW TRUCK.  I HAVE A 2016 CHRYSLER TOWN AND COUNTRY WITH LESS THAN 70K MILES.   I CALLED CHRYSLER AFTER DISCOVERING THIS WAS ACTUALLY A RECALL ISSUE.  ODDLY ENOUGH MY VIN WAS SUPPOSEDLY NOT AFFECTED, HOWEVER,  MY $4000 TRANSMISSION REBUILD RECEIPT SAYS DIFFERENTLY.  OF COURSE CHRYSLER ALSO SAID MY WARRANTY DIDN'T COVER THIS ISSUE.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11251827,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/22/2019","dateComplaintFiled":"08/27/2019","vin":"2C4RC1BGXGR","components":"POWER TRAIN","summary":"TL* THE CONTACT OWNS A 2016 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED, THE STEERING WHEEL SEIZED, AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 16V461000 (POWER TRAIN). THE VEHICLE WAS TOWED TO JEFF BELZER'S CHEVROLET DODGE RAM KIA (21111 CEDAR AVE, LAKEVILLE, MN 55044, (952) 232-6897) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 109,000.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11246308,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/25/2019","dateComplaintFiled":"08/26/2019","vin":"2C4RC1BG9GR","components":"POWER TRAIN,VEHICLE SPEED CONTROL","summary":"THE VAN SLOWS TO NEARLY A CRAWL WHEN GOING UP ANY INCLINE.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11246093,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/15/2019","dateComplaintFiled":"08/23/2019","vin":"2C4RC1BG4GR","components":"POWER TRAIN","summary":"TRANSMISSION RECALL!  WHILE DRIVING THROUGH TRAFFIC WITH MY 2YR OLD DAUGHTER MY VEHICLE SUDDENLY STOPPED MOVING WHEN HITTING THE GAS! AFTER LEARNING IT WAS THE TRANSMISSION I CALLED 2 CHRYSLER DEALERSHIPS AND WAS TOLD IT WAS NO LONGER COVERED BY WARRANTY. BUT WHEN AIR SEARCHED ON THE NHTSA PAGE I COME TO FIND OUT THAT 2016 CHRYSLER TOWN & COUNTRYS HAVE A WHOLE RECALL ON TRANSMISSIONS! I AM NOW IN THE HOLE OVER $5000 IN REPAIRS!","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11246123,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/25/2018","dateComplaintFiled":"08/23/2019","vin":"","components":"POWER TRAIN,ELECTRICAL SYSTEM","summary":"TL* THE CONTACT OWNS A 2016 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE SHUT OFF WITHOUT WARNING WHILE DRIVING VARIOUS SPEEDS. THE CONTACT ALSO STATED THAT THE SIDE SLIDING DOORS, POWER WINDOWS, AND WINDSHIELD WIPERS FAILED TO OPERATE AS NEEDED. THERE WERE NO WARNING INDICATORS ILLUMINATED. FURTHERMORE, THE ALARM AND THE HORN SOUNDED ON THEIR OWN WITHOUT WARNING. THE CONTACT DROVE TO ZIMMERMAN MOTORS (1301 MARKET ST, SUNBURY, PA 17801, 570-286-2100) AND WAS INFORMED THAT THERE WERE NO DEFECTS WITH THE VEHICLE; HOWEVER,THE FAILURES PERSISTED. THE MANUFACTURER INFORMED THE CONTACT THAT THERE WERE NO RECALLS ON THE VEHICLE AND PROVIDED NO FURTHER ASSISTANCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 77,000. THE VIN WAS UNKNOWN.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11245328,"manufacturer":"Chrysler (FCA US, LLC)","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"08/20/2019","dateComplaintFiled":"08/20/2019","vin":"2C4RC1BG9GR","components":"UNKNOWN OR OTHER","summary":"WIFE WAS INVOLVED IN A TWO CAR ACCIDENT IN WHICH SHE WAS HIT HEAD ON SLIGHTLY OFF TO THE RIGHT.  AIR BAGS DID NOT DEPLOY CAUSING INJURIES. CAR WAS TRAVELING AT ABOUT 30 MPH","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11244927,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/05/2019","dateComplaintFiled":"08/19/2019","vin":"2C4RC1BG6GR","components":"POWER TRAIN","summary":"VEHICLE WAS BEING DRIVEN NORMALLY.  CAME TO STOP SIGN AT INTERSECTION WITH HIGHWAY.  AS IT WAS COMING TO A STOP, THE TRANSMISSION DIDN'T SEEM TO WANT TO DOWNSHIFT WITH THE SLOWING SPEED.  ENGINE SPEED SLOWED TO BELOW IDLE, AND TRANSMISSION CLUNKED (AND SEEMED TO DROP COMPLETELY OUT OF GEAR).  AS TRAFFIC CLEARED AND THE ACCELERATOR WAS PRESSED, THE VEHICLE WOULDN'T MOVE AT ALL (FORWARDS OR REVERSE).  HAD TO WAVE LOTS OF OTHER DRIVERS PAST.   THANKFULLY IT WAS ALREADY STOPPED, OR THE OUTCOME COULD HAVE BEEN LOTS WORSE.    DEALERSHIP STATED \"TRANSMISSION WAS SLIPPING AND SURGING.  FLUID WAS OK.  PUMP PRESSURE WAS LOW, AND TORQUE HAD A SHUDDER.  TRANSMISSION NEEDS TO BE REPLACED.\"  THERE IS A RECALL FOR THIS YEAR, MAKE, AND MODEL FOR THE FAILURE OF THE HYDRAULIC PUMP IN THE TRANSMISSION, BUT THIS VIN IS FOR SOME REASON NOT INCLUDED.  VEHICLE HAS ONLY 67,500 MILES.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11244216,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/08/2019","dateComplaintFiled":"08/15/2019","vin":"2C4RC1BG4GR","components":"UNKNOWN OR OTHER","summary":"TRANSMISSION HAS ISSUE SINCE FIRST DAY IT WAS BOUGHT THE VEHICLE   ELECTRICAL DOORS NOT FUNCTIONING","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11243420,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/12/2019","dateComplaintFiled":"08/12/2019","vin":"2C4RC1BG3GR","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"2016 TOWN & COUNTRY SLIDING DOOR RIGHT SIDE DOES NOT LOCK, DOOR LOCK ACTUATOR REPLACED BY CHRYSLER DEALERSHIP DEC 29, 2017. BELIEVE THIS TO BE A SAFETY CONCERN WHILE VEHICLE IS IN MOTION. NOTICED DOOR PARTLY AJAR IN PARKING LOT, PULLED HANDLED READJUSTED TO SHUT AND SECURE DOORS WITH FOB IT WAS NOTICED THAT DOOR LOCKING MECHANISM DID NOT ACTIVATE, RESULTING IN DOOR NOT ABLE TO SECURELY LOCK, SEVERAL ATTEMPTS TO LOCK WITH NO POSITIVE RESULTS, DOOR REMAINS UNLOCKED AT ALL TIMES.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11242983,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/05/2019","dateComplaintFiled":"08/10/2019","vin":"2C4RC1CG6GR","components":"UNKNOWN OR OTHER","summary":"2016 CHRYSLER TOWN AND COUNTRY 40K MILES. THE PASSENGER SLIDING DOOR ON THE DRIVERS SIDE HAS BECOME UNRESPONSIVE FOR NO APPARENT REASON. IT CANNOT BE OPENED MANUALLY OR WITH A REMOTE. THERE IS NO BODY DAMAGE. IN READING BLOGS THIS SEEMS TO BE A COMMON PROBLEM. I FEEL THIS IS A SAFETY ISSUE.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11243009,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/10/2019","dateComplaintFiled":"08/10/2019","vin":"2C4RC1BG7GR","components":"UNKNOWN OR OTHER","summary":"DRIVERS SIDE REAR SLIDING DOOR LOCK WON'T DISENGAGE. THE DOORS AUTOMATICALLY LOCK WHEN THE VEHICLE REACHES A CERTAIN SPEED. IT CANNOT BE UNLOCKED MANUALLY OR WITH ELECTRONIC LOCK BUTTONS/KEY FOB. VAN IS ONKY 3 YEARS OLD WITH 45,000 MILES. COULD BE A SERIOUS PROBLEM FOR REAR PASSENGERS IN AN EMERGENCY SITUATION AND CANNOT OPEN THE DOOR. I HAVE FOUND NUMEROUS COMPLAINTS ONLINE FROM OTHER OWNERS WITH THIS VERY SAME PROBLEM.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11240328,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/15/2019","dateComplaintFiled":"07/29/2019","vin":"2C4RC1BG0GR","components":"ENGINE","summary":"MY VEHICLE IS JUST OVER 3 YEARS OLD AND HAS HAD REGULAR PREVENTATIVE MAINTENANCE DONE TO IT INCLUDING REGULAR OIL CHANGES.  TWO WEEKS AGO THE ENGINE LIGHT CAME ON AND I IMMEDIATELY TOOK IT TO MY MECHANIC WHO HAS SERVICED THE VEHICLE SINCE I PURCHASED IT.  THEY RAN A DIAGNOSTIC TEST ON IT AND IT GAVE THEM THE DIAGNOSTIC CODE OF P0302, A MISFIRE OF CYLINDER 2.  THEY NOTICED THAT THE VEHICLE WAS MAKING A LOUD SHUFFLING NOISE IN THE MOTOR AND WHILE THE VEHICLE WAS IDLE IT WOULD SHIMMY AND SHAKE A BIT AND THERE WAS A SMELL OF OIL OR GAS AND THE ENGINE WOULD JUMP OR SKIP SOMETIMES BUT NOT MAJOR.  THEY PERFORMED A FULL TUNE UP AND DROVE IT A BIT AND THE ENGINE LIGHT WAS OFF BUT THEN THE NEXT DAY WHEN I STARTED THE VEHICLE THE ENGINE LIGHT CAME BACK ON SO I TOOK IT DIRECTLY BACK TO THE MECHANIC AND THEY LOOKED MORE INTO THE DIAGNOSTIC CODE THAT IT WAS READING AND FOUND A RECALL ON THIS SAME EXACT DIAGNOSTIC CODE FOR THE 2016 GRAND CARAVAN 3.6 AND 2016 JOURNEY 3.6 MADE BY DODGE...WHICH ARE THE EXACT ENGINES AS THE CHRYSLER TOWN & COUNTRY SO I CONTACTED MY LOCAL DEALERSHIP AND THEY WILL NOT HONOR THE RECALL ON MY VEHICLE FOR THE EXACT SAME ISSUE.  I THEN CONTACTED CHRYSLER DIRECTLY AND THEY SAID THAT THEY WOULD GLADLY HONOR THE RECALL IF YOUR ORGANIZATION ISSUED THE RECALL FOR THIS MAKE AND MODEL VEHICLE SINCE IT IS CLEARLY RELATED TO THE RECALL THAT HAS BEEN ASSIGNED TO THE 2016 GRAND CARAVAN AND JOURNEY, RECALL #627908.  MY VEHICLE NEEDS A CYLINDER HEAD REPAIRED OR REPLACED AND I DO NOT WANT TO CONTINUE TO DRIVE IT AND DO POSSIBLE FURTHER DAMAGE.  I AM TRYING TO BE A RESPONSIBLE CONSUMER AND ADDRESS THE ISSUE CORRECTLY BUT I SHOULD NOT HAVE TO SPEND THOUSANDS OF DOLLARS ON A MAJOR ENGINE ISSUE FOR A VEHICLE THAT IS JUST OVER 3 YEARS OLD AND HAS BEEN PROPERLY MAINTAINED AND WHEN THERE IS AN OPEN RECALL FOR 2 COMPARABLE VEHICLES THAT HAVE THE EXACT SAME ENGINE.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11240357,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/19/2019","dateComplaintFiled":"07/29/2019","vin":"2C4RC1BG1GR","components":"POWER TRAIN","summary":"TL* THE CONTACT OWNS A 2016 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING, THE ENGINE REVVED AND STALLED. THE CONTACT CALLED LIBERTY AUTO CITY (1000 E PARK AVE, LIBERTYVILLE, IL 60048, (847) 362-3800) AND WAS INFORMED THAT THE VEHICLE WAS OUT OF WARRANTY AND THERE WERE NO RECALLS. THE MANUFACTURER WAS EMAILED AND OFFERED THE CONTACT A PARTIAL REIMBURSEMENT; HOWEVER, THE CONTACT STILL HAD TO PAY $2,500 IN LABOR COSTS. THE MANUFACTURER MADE THE CONTACT RETRIEVE MAINTENANCE RECORDS. THE MANUFACTURER OFFERED A LITTLE MORE COST ASSISTANCE; HOWEVER, THE CONTACT REFUSED TO PAY THE FEES SINCE HE THOUGHT THEY KNEW ABOUT THE DEFECTIVE TRANSMISSION BEFORE HE PURCHASED THE VEHICLE. THE CONTACT RESEARCHED AND FOUND THAT THE MANUFACTURER LOWERED THE WARRANTY FROM 100,000 MILES TO 60,000 MILES IN 2016. THE MANUFACTURER GAVE THE CONTACT AN ULTIMATUM OF TAKING THE OFFER BY JULY 31, 2019 OR THE OFFER WOULD BE CANCELLED. THE FAILURE MILEAGE WAS 63,000. *TT  *AS","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11240509,"manufacturer":"Chrysler (FCA US, LLC)","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/14/2018","dateComplaintFiled":"07/29/2019","vin":"2C4RC1BG9GR","components":"STRUCTURE,UNKNOWN OR OTHER","summary":"I WAS DRIVING TO THE POST OFFICE AND AS I WAS GETTING CLOSE, THE VEHICLE SUDDENLY VEERED TO THE RIGHT, GOING UP ON THE CURB AND SIDEWALK, BARELY MISSED A TELEPHONE POLE, CRASHING INTO A UTILITY BOX. VEHICLE WAS TOTALED, NO INJURIES RECEIVED, AIR BAGS DID NOT DEPLOY. TRAVEL SPEED WAS AT POSTED LIMIT OF 35. WHEN MY SON GOT THERE HE SAID THAT IT LOOKED AS IF THE 2 TIRES ON THE RIGHT HAD MALFUNCTIONED AND GONE FLAT, ALMOST AS IF THEY HAD RUN OVER SHARP OBJECTS, CAUSING THE VAN TO SUDDENLY VEER RIGHT","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11234960,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/26/2019","dateComplaintFiled":"07/26/2019","vin":"2C4RC1BG8GR","components":"UNKNOWN OR OTHER","summary":"THE SLIDING DOOR CANNOT BE UNLOCKED-NOT BY THE KEYFOB, NOT BY THE CONTROL PANEL BUTTON, AND NOT EVEN MECHANICALLY WITH THE DOOR LOCK SWITCH ON THE DOOR ITSELF. NOT ONLY CAN YOU NOT GET INTO THE CAR, BUT IF YOU ARE INSIDE, YOU CANNOT GET OUT. THE LOCK MECHANISM SEEMS TO BE MECHANICALLY JAMMED. IF THIS HAPPENED ON BOTH SLIDING DOORS, YOU WOULD NOT BE ABLE TO GET EITHER IN OR OUT OF THE CAR WITHOUT CLIMBING OVER INTO THE FRONT SEAT. IF SOMETHING SIMILAR OCCURRED WITH THE FRONT DOOR LOCKS, YOU COULD BE TRAPPED INSIDE THE VEHICLE.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11232780,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2019","dateComplaintFiled":"07/17/2019","vin":"2C4RC1CG4GR","components":"POWER TRAIN","summary":"TL* THE CONTACT OWNS A 2016 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 60 MPH UP A HILL, THE VEHICLE BEGAN TO SHIFT HARD AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE BEGAN TO OVERHEAT AFTER THE FAILURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO FOUND FOUR UNKNOWN FAILURE CODES RELATED TO THE TRANSMISSION. THE MECHANIC ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 16V461000 (POWER TRAIN). THE CONTACT CALLED BLUEBONNET CHRYSLER DODGE (LOCATED AT 547 S SEGUIN AVE, NEW BRAUNFELS, TX 78130, (830) 606-3463) AND WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 120,000.   *TR*JB","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11231968,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/25/2019","dateComplaintFiled":"07/15/2019","vin":"2C4RC1CG3GR","components":"STEERING,ELECTRICAL SYSTEM","summary":"I PURCHASED A CERTIFIED PRE OWNED VEHICLE FROM RUSSEL WESTBROOK DODGE, CHRYSLER, JEEP.  I HAVE DISCOVERED THAT THEY MAKE REPAIRS AND ADJUSTMENTS TO VEHICLES WITHOUT NOTATING THE SYSTEM. THIS ALSO DOES NOT ALLOW CUSTOMERS TO MAKE INFORMED DECISIONS ABOUT THEIR PURCHASE.     THE SLIDING DOORS ON BOTH SIDES OF THE VAN ARE NOT FUNCTIONING. YOU CAN NOT OPEN THE DOORS MANUALLY OR WITH THE REMOTE.  VEHICLE WAS STATIONARY. -SAFETY HAZARD    THE STEERING WHEEL LOCKS WHILE THE VEHICLE IS IN MOTION. THIS HAPPENED TO ME WHILE I WAS ON THE FREEWAY. VERY SCARY. A TECH STATED THAT IT WAS THE ANTI LOCK BRAKE SYSTEM AND I SHOULD REFRAIN FROM USING THE BRAKES SO MUCH. -VEHICLE WAS TRAVELING TOP SPEED ON THE FWY. WE HAD TO USE THE EMERGENCY BRAKE TO STOP THE CAR. - SAFETY ISSUE!!    THE SALES MANAGERS ARE NOT RESPONSIVE AND NO ONE TAKES ACCOUNTABILITY FOR NOT PUTTING NOTES IN THE SYSTEM .","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11232133,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/30/2019","dateComplaintFiled":"07/15/2019","vin":"2C4RC1BG8GR","components":"POWER TRAIN","summary":"PURCHASED VAN USED FROM NON-CHRYSLER DEALER JUNE 2018. SINCE OWNING VAN WE HAVE ONLY TAKEN TO CHRYSLER FOR ALL MAINTENANCE WORK NEEDED. AFTER LAST OIL CHANGE WE FELT THE VAN WAS\"ACTING FUNNY\". TRANS. WAS SLIPPING/BANGING INTO GEAR ON UP SHIFT AND DOWNSHIFT.(INTERMITTENTLY) CALLED DEALERSHIP A WEEK AFTER OIL CHANGE TO TAKE VAN BACK TO GET CHECKED OUT. THEY SAID WE HAD TO SCHEDULE APPOINTMENT FOR THE END OF MAY THEY WERE TO BUST TO GET US IN ANY SOONER. ON MAY 29,2019 THE VAN HAD A AWFUL SCRAPPING/WHISTLE/BUZZING NOISE COMING FROM TRANS/ENGINE AREA. NO WARNING LIGHTS. ON MY WAY HOME FROM WORK VAN WOULD BE SLUGGISH AND THEN ALL OF A SUDDEN HAVE A SURGE OF POWER*BANG* INTO GEAR ESPECIALLY WHEN STOPPED AT TRAFFIC LIGHTS THEN TRYING TO GO AGAIN. ALMOST RAN INTO CAR STOPPED IN FRONT OF ME. TOOK VAN TO CHRYSLER DEALER MAY 30TH. BARELY MADE IT TO DEALER VAN HAD NO POWER, LOUD WHINING/BUZZING, BANGING INTO GEAR. CHECK ENGINE LIGHT WENT ON GOING TO DEALER. FINDINGS BY DEALERSHIP TRANS OIL PUMP LOSS OF PRESSURE. SUGGESTING REPLACING THE TRANS. ASSY. ASKED THEM ABOUT RECALL FOR 2016/TOWN&COUNTRY TRANS PUMP? THE DEALER AND CHRYSLER GOODWILL DEPT. BOTH SAID VAN DOES NOT HAVE RECALL? AND BECAUSE IT HAS 66,374 MILES THE POWERTRAIN WARRANTY IS OVER & BECAUSE WE DIDN'T PURCHASE CAR FROM THE DEALERSHIP THEY CAN'T HELP US WITH EXTENDING WARRANTY OR GOODWILL FOR REPLACING THE TRANSMISSION ASSY. THE DEALERSHIP DIAGNOSED OUR PROBLEM AS THE SAME AS THE RECALL.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11229598,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/04/2019","dateComplaintFiled":"07/05/2019","vin":"2C4RC1BG4GR","components":"STRUCTURE","summary":"SLIDER DOOR ON THE DRIVER SIDE STUCK IN LOCKED POSITION.  WILL NOT OPEN.  LOCK HAS SPONGY FEEL TO IT AND WILL NOT UNLOCK MANUALLY OR ELECTRONICALLY. THIS POSES A SAFETY ISSUE DUE TO THE PASSENGER ON NOT ABLE TO QUICKLY EXIT THE VEHICLE IN CASE OF EMERGENCY. ALSO, THE SLIDER DOOR ON THE PASSENGER SIDE SEEMS TO MALFUNCTION FREQUENTLY-OPENING AND CLOSING MULTIPLE TIMES WITH NOTHING STUCK IN THE TRACK AND NOTHING BLOCKING THE SENSOR.  IT IS LIKELY A MATTER OF TIME BEFORE THE DOOR BECOMES COMPLETELY NON-FUNCTIONAL LIKE THE DRIVER SIDE SLIDER DOOR.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11229602,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/15/2019","dateComplaintFiled":"07/05/2019","vin":"2C4RC1BG4GR","components":"ELECTRICAL SYSTEM","summary":"OFTEN WHEN THE KEY IS TURNED IN THE IGNITION NOTHING HAPPENS.  THE SAME HAPPENED IN MY DAD'S GRAND CARAVAN AND THE PROBLEM SEEMED TO HAVE BEEN A KNOWN ISSUE WITH THE IGNITION.  AFTER A FEW TRIES, THE VEHICLE DOES START UP, BUT INITIALLY NOTHING HAPPENS WHEN THE KEY IS TURNED.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11229604,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2019","dateComplaintFiled":"07/05/2019","vin":"2C4RC1BG4GR","components":"VEHICLE SPEED CONTROL","summary":"CRUISE CONTROL PERIODICALLY WILL NOT TURN ON AND NOT SET.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11229600,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2019","dateComplaintFiled":"07/05/2019","vin":"2C4RC1BG4GR","components":"VISIBILITY/WIPER","summary":"MIDDLE CLIP ON SUN VISOR WITH GARAGE DOOR OPENER SNAPPED OPEN CAUSING THE VISOR TO DROP AND WILL NOT STAY UP.  CAUSED ME TO RUN A RED LIGHT DUE TO THE OBSTRUCTED VIEW.  SAFETY CONCERN.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11228369,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/27/2019","dateComplaintFiled":"06/29/2019","vin":"2C4RC1BGXGR","components":"ELECTRICAL SYSTEM","summary":"THE DRIVER SIDE SLIDING DOOR IS STUCK IN THE LOCK POSITION. I CANNOT UNLOCK IT MANUALLY, WITH THE KEY FOB OR WITH THE UNLOCK BUTTON. I CANNOT USE THE POWER SLIDING DOOR FUNCTION NOR OPEN THE DOOR MANUALLY. I BELIEVE THIS TO BE A SAFETY ISSUE AS IN AN ACCIDENT COULD CAUSE TRAPPED PASSENGERS. MY VEHICLE HAS JUST UNDER 50 THOUSAND MILES ON THE ODOMETER. THIS LOOKS TO BE A COMMON ISSUE WITH THIS VEHICLE.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11228452,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/18/2019","dateComplaintFiled":"06/29/2019","vin":"2C4RC1BGXGR","components":"POWER TRAIN,ENGINE","summary":"CYLINDER 2 MISFIRE. CAUSE IS A BAD LEFT CYLINDER HEAD.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11222477,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/18/2019","dateComplaintFiled":"06/25/2019","vin":"2C4RC1BG2GR","components":"STRUCTURE","summary":"TL* THE CONTACT OWNS A 2016 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE REAR DRIVER'S SIDE SLIDING DOOR WAS COMPLETELY DEFECTIVE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT CALLED ZEIGLER CHRYSLER DODGE JEEP RAM FIAT ALFA MASERATI (4200 PARKWAY PLACE, GRANDVILLE, MI 49418, 616-588-4200) AND ASKED FOR A REPAIR QUOTE. THE VEHICLE WAS NOT DIAGNOSED AND THE DEALER STATED THAT THERE WERE NO RECALLS ON THE VEHICLE. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THERE WERE NO RECALLS; THEREFORE, THEY COULD NOT ASSIST. THE FAILURE MILEAGE WAS 77,000.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11222006,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/19/2019","dateComplaintFiled":"06/23/2019","vin":"2C4RC1BG7GR","components":"ENGINE","summary":"MY 2016 CHRYSLER TOWN AND COUNTY VAN WITH 90,000 HAD A CHECK ENGINE LIGHT COME ON AND IT HAD A ROUGH IDLE. TOOK THE THE DEALER AND THEY STATED ENGINE CYLINDER 2 AND 6 WE AT 80% BELOW OPERATING CAPACITY. I WILL HAVE TO PAY $2,700 FOR REPAIR AND REPLACEMENT OF ENGINE HEAD.  I WAS TOLD THE WARRANTY IS EXPIRED AND NO RECALLS ON THE VEHICLE. REFERENCE TO  SERVICE BULLETIN TSB 09-002-09-2011-2013 AND WARRANTY BULLETIN D-14-12 FOR MODEL TOWN AND COUNTRY-FOR SAME EXACT PROBLEM INVOLVING ENGINE VALVE FAILURE ON THE LEFT SIDE ENGINE HEAD . IT APPEARS THE PROBLEM WAS NOT CORRECTED IN 2013. I CALLED AND DID AN ONLINE CHAT WITH CHRYSLER THEY SAID SINCE WARRANTY IS EXPIRED CONTACT THE LOCAL DEALER FOR ASSISTANCE.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11221119,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/15/2018","dateComplaintFiled":"06/19/2019","vin":"2C4RC1BG7GR","components":"ENGINE","summary":"IN OCT 2018 THE MOTOR BLOWED WITH HEAD PROBLEM IT LOCKED MOTOR UP WE CALLED DODGE THEY SAID OUT OF WARRANTY  IT HAD 60.400 MILES ON IT SO I BOUGHT A USED MOTOR OUT OF 2015 WITH 40.000 ON IT IT LASTED 7 MONTHS  LAST WEEK MY WIFE WAS COMING HOME WENT TO TURN IN DRIVE WAY IT STALLED WHEN SHE STARTED IT BACK UP IT WAS KNOCKING BARELY I WAS HOPING FOR SOME HELP WITH IT PLEASE I STILL OWE FOR THE LAST MOTOR IT COST ME 3200 TO GET IT AND GET IT INSTALLED SHE LOVE HER VAN THANKS [XXX]    INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11220658,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/15/2019","dateComplaintFiled":"06/17/2019","vin":"2C4RC1CG1GR","components":"STRUCTURE","summary":"THIS VEHICLE WILL NOT ALLOW FOR THE REAR DOORS TO OPEN MANUALLY WHEN THE ELECTRONIC SYSTEM FAILS.  THIS POSES A SIGNIFICANT SAFETY RISK FOR ENTRY AND EXIT OF THE VEHICLE WHEN THE \"ACTUATOR/MOTOR, ELECTRIC DOOR LOCK\" FAILS ON THE SLIDING DOORS.  ON 6/15/2019 THE SECOND INCIDENT OCCURRED WITH THE VEHICLE.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11219249,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2018","dateComplaintFiled":"06/11/2019","vin":"2C4RC1BG0GR","components":"POWER TRAIN","summary":"TL* THE CONTACT OWNS A 2016 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE TRANSMISSION PUMP STOPPED WORKING AND THE VEHICLE WAS NOT ABLE TO ACCELERATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TRANSMISSION PUMP FAILED AND CAUSED THE TRANSMISSION TO FAIL. THE MECHANIC STATED THAT THE TRANSMISSION WAS FULL OF METAL SHAVINGS. NEWCASTLE CHRYSLER DODGE JEEP RAM VIPER (573 US-1, NEWCASTLE, ME 04553, (207) 563-8138) AGREED WITH THE INDEPENDENT MECHANIC AND STATED THAT THE ENTIRE TRANSMISSION NEEDED TO BE REPLACED. THE REPAIR WOULD COST APPROXIMATELY $5,000. THE FAILURE MILEAGE WAS 65,000.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11218875,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/09/2019","dateComplaintFiled":"06/10/2019","vin":"2C4RC1BG7GR","components":"POWER TRAIN,UNKNOWN OR OTHER","summary":"WHILE AT A STOP SIGN CAR STOPPED WORKING. IT WOULD NOT START SO WE HAD A NEW BATTERY PUT IN. THEN THE NEXT DAY WHILE DRIVING 60 MPH ON A HIGHWAY LOST ALL ABILITY TO ACCELERATE, STEER OR BREAK. WAS ABLE TO RESTART THE CAR A FEW MOMENTS LATER AND DROVE A FEW MORE MILES AND WHILE TURNING RIGHT ONTO A BUSY INTERSECTION THE SAME THING HAPPENED. WE ARE VERY LUCKY WE WERE NOT HIT BY ANOTHER VEHICLE IN ANY OF THESE SITUATIONS!","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11218896,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/08/2019","dateComplaintFiled":"06/10/2019","vin":"2C4RC1BG5GR","components":"POWER TRAIN","summary":"TRANSMISSION FAILURE, LOST POWER WHILE DRIVING","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11217610,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/31/2019","dateComplaintFiled":"06/03/2019","vin":"2C4RC1BG4GR","components":"STRUCTURE","summary":"SLIDING DOOR ON THE PASSENGER SIDE OF THE VEHICLE WILL NOT OPEN.  TRIED MANUALLY FROM INTERIOR AND EXTERIOR, BUTTONS ON INSIDE AND KEY FOB.  CLICKING CAN BE HEARD WHEN USING THE KEY FOB, BUT MECHANISM WILL NOT UNLOCK.  COULD NOT GET MY DOG OUT OF HIS CRATE WITHOUT GOING TO DRIVER'S SIDE OF THE VAN, FOLDING DOWN SEAT  INTO THE FLOOR AND HAVING SOMEONE HELP ME PULL THE CRATE AROUND SO IT'S DOOR COULD BE OPENED.  VAN WAS PARKED.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11217102,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/30/2019","dateComplaintFiled":"05/31/2019","vin":"2C4RC1BGXGR","components":"POWER TRAIN,ENGINE","summary":"TL* THE CONTACT OWNS A 2016 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. A PASSERBY HAD TO HELP THE CONTACT MANEUVER THE VEHICLE OFF THE ROAD. THE VEHICLE WAS TOWED TO AN INDEPENDENT FACILITY WHERE IT WAS DETERMINED THAT THE FAILURE WAS RELATED TO MANUFACTURER RECALL CAMPAIGN NUMBER: S44. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OFFERED TO TOW THE VEHICLE TO AN AUTHORIZED DEALER AT THE OWNER'S EXPENSE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 82,000.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11209075,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/21/2019","dateComplaintFiled":"05/21/2019","vin":"2C4RC1GG2GR","components":"WHEELS","summary":"CORRODED WIRING TO TIRE PRESSURE SENSOR ON A THREE YEAR OLD VEHICLE. WIRING ON A THREE-YEAR-OLD VEHICLE  SHOULD NOT BE CORRODED ALREADY!  THIS CAUSES THE SENSOR TO NOT MONITOR OF THE TIRE PRESSURE AT ALL OR INCORRECTLY MONITOR THE TIRE PRESSURE. THIS COULD BE A MAJOR SAFETY ISSUE IF THE TIRE IS NOT INFLATED CORRECTLY.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11207921,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/15/2019","dateComplaintFiled":"05/15/2019","vin":"2C4RC1BG9GR","components":"UNKNOWN OR OTHER","summary":"SLIDING DOOR, LEFT SIDE, UNABLE TO UNLOCK WHILE PARKED WITH TRANSMISSION IN PARK, FOB, OR MANUAL INSIDE RELEASE.  ALL OTHER DOOR LOCKS WORK WITH FOB, AND MANUALLY.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11207352,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2019","dateComplaintFiled":"05/13/2019","vin":"2C4RC1BG0GR","components":"UNKNOWN OR OTHER","summary":"LEFT SIDE DOOR WOULD NOT OPEN. LOCAL DEALER IN LOCKED DOOR BUT EVERYTIME I LOCK THE DOORS, THE LOCK MAKES A VERY LOUD BUZZING NOISE.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11206431,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/27/2019","dateComplaintFiled":"05/09/2019","vin":"2C4RC1BGOGR","components":"POWER TRAIN","summary":"I WAS IN MOTION DRIVING MY VEHICLE ON 495 ONE OF THE BIGGEST HIGHWAYS IN DC AREA. WHILE DRIVING MY TRANSMISSION STARTED TO SLIP COULD FEEL THIS SLIPS THEN MY CAR LOST ALL POWER REVED UP TO 5 6 WHILE PRESSING THE GAS BUT I COULD NOT GET THE CAR TO GO. THE MOST DANGEROUS DAY OF MY LIFE FOR MY CHILDREN AND I. THERE HAS ALREADY BEEN A RECALL ON THE SAME YEAR MAKE AND MODEL BUT NOT MY VIN NUMBER. RECALL 16V461000","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11206192,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/03/2019","dateComplaintFiled":"05/08/2019","vin":"","components":"POWER TRAIN","summary":"HAVE 64987 MILES ON MY VEHICLE AND MY TRANSMISSION WENT OUT WHILE I WAS DRIVING.  JUST 5000 MILES OVER THE WARRANTY.  $4000 TO FIX IT.  WE JUST HAD IT IN DECEMBER AND PAID $1500 TO FIX THE VEHICLE INCLUDING UPDATING THE TRANSMISSION.  THIS IS RIDICULOUS THAT SUCH A NEW VEHICLE  HAS THIS MANY BREAK DOWNS.  MY DODGE CARAVAN HAS 158000 MILES AND NO MAJOR PROBLEMS.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11205751,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/06/2019","dateComplaintFiled":"05/06/2019","vin":"2C4RC1BG3GR","components":"AIR BAGS,STRUCTURE","summary":"AIR BAG LIGHT HAS COME ON AND WON'T GO OFF. REAR PASSENGER SLIDING DOOR IS LOCKED DOWN AND CANNOT BE OPENED","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11204435,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2019","dateComplaintFiled":"04/29/2019","vin":"2C4RC1CG6GR","components":"ELECTRICAL SYSTEM,STRUCTURE","summary":"TL* THE CONTACT OWNS A 2016 CHRYSLER TOWN AND COUNTRY. WHILE THE CONTACT WAS USING THE KEYLESS ENTRY, THE VEHICLE'S DOORS AND LIFTGATE FAILED TO OPEN AND CLOSE. ADDITIONALLY, THE MANUAL BUTTON HAD TO BE PUSHED FOUR TIMES BEFORE THE DOORS OPENED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO NORMANDIN CHRYSLER JEEP DODGE RAM FIAT (900 CAPITOL EXPRESSWAY AUTO MALL, SAN JOSE, CA 95136, (408) 266-9500) WHERE IT WAS DIAGNOSED THAT THE DOOR HANDLES NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 586519, BUT NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 20,000.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11204030,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/05/2019","dateComplaintFiled":"04/26/2019","vin":"","components":"ELECTRICAL SYSTEM","summary":"THE PASSENGER ELECTRIC DOOR LOCKS FAILED IN THE UNLOCKED POSITION. WE WE'RE UNABLE TO LOCK THE DOOR. DEALER SUGGESTED TO NOTE THIS SAFETY RELATED ISSUE TO ANTSY","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11203585,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/22/2019","dateComplaintFiled":"04/24/2019","vin":"2C4RC1BG6GR","components":"STRUCTURE","summary":"DRIVER'S SIDE SLIDING DOOR WILL NOT UNLOCK OR OPEN EITHER WITH THE REMOTE, PUSH BUTTON OR MANUALLY.  IF AN ACCIDENT DISABLED THE PASSENGER SLIDING DOOR, OCCUPANTS IN THE REAR WOULD BE TRAPPED INSIDE.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11202949,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/30/2019","dateComplaintFiled":"04/22/2019","vin":"2C4RC1CG7GR","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER,VISIBILITY/WIPER","summary":"THE CHRYSLER BLIND SPOT DETECTION IS FAULTY ON MARCH 30 IT BEGAN BEEPING RANDOMLY WITH MESSAGE 'BLIND SPOT DETECTION UNAVAILABLE' THIS CONTINUED FOR THE NEXT TWO WEEKS. IT WAS RANDOMLY AND PERSISTENT WHEN DRIVING. THE BEEPING WAS A CONSTANT DISTRACTION TO MY DRIVING. IT WAS A SAFETY CONCERN. IN THE THIRD WEEK THE MESSAGE  WHEN THE BEEPING WAS 'SERVICE BLIND SPOT DETECTION' WE TOOK THE CAR IN FOR SERVICE AT THAT POINT. IT WAS A COST OF $1400.00. THIS IS AN ELECTRIC SHORT IN THE VEHICLE VERY NEAR THE GAS TANK. IT IS A SAFETY CONCERN. AS I RESEARCHED THE ISSUE I WAS SURPRISED THAT THEIR IS DOCUMENTATION BACK TO 2012 THAT IS READILY AVAILABLE OF THIS ISSUE.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11202625,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/15/2019","dateComplaintFiled":"04/20/2019","vin":"2C4RC1BG7GR","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"SLIDING DOOR LOCKING MECHANISM IS JAMMED AND WILL NOT UNLOCK. DOOR IS STUCK SHUT.  SEEMS TO BE AN ELECTRICAL ISSUE BUT WILL NOT RESET BY REMOVING THE FUSE AND REINSTALLING.  THIS IS A SAFETY ISSUE IN CASE OF AN ACCIDENT - IF IT WERE THE ONLY DOOR WE COULD GET OUT. THE VAN IS UNDER AN EXTENDED WARRANTY AND WE PLAN TO HAVE IT FIXED, BUT IT IS NOT THE FIRST TIME IT HAS HAPPENED - THE OTHER TIMES, IT JUST CORRECTED ITSELF AND RESET.  THE OTHER SLIDING DOOR ALSO RANDOMLY WON'T SHUT BECAUSE THE LOCKING MECHANISM IS STUCK AND WE HAVE WORK IT INTO PLACE.  THE DEALERSHIP HAS ALREADY LOOKED AT THAT DOOR ONCE AND SAYS THERE DOESN'T APPEAR TO BE ANYTHING WRONG. OF COURSE, THIS HAPPENS WHEN THE VEHICLE IS STATIONARY AND DOESN'T MATTER WHETHER IT IS ON OR OFF. THERE IS REALLY NOTHING I CAN UPLOAD OTHER THAN A PICTURE OF THE SHUT DOOR AND THAT IT IS LOCKED. I COULD SEND A VIDEO, BUT THE FILE WOULD BE TOO LARGE.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11193895,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/13/2019","dateComplaintFiled":"04/04/2019","vin":"2C4RC1BG6GR","components":"ELECTRICAL SYSTEM,ENGINE","summary":"DROVE CAR TO WORK. TOOK KEY OUT OF THE IGNITION, BUT VAN CONTINUED TO RUN. DISCONNECTED THE BATTERY BUT VAN'S ENGINE CONTINUED TO RUN. DROVE IT TO AN INDEPENDENT MECHANIC AND IT WAS DIAGNOSED AS A WIN MODULE ISSUE. CURRENTLY AT ANOTHER CHRYSLER DEALER WAITING FOR REPAIR. THIS ISSUE COULD HAVE EASILY BEEN A SAFETY ISSUE. IF THE WIN MODULE HAD BROKEN IN THE 'OFF' POSITION ON A BUSY ROAD INSTEAD OF IN THE \"ON\" POSITION.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11191310,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/20/2019","dateComplaintFiled":"03/25/2019","vin":"2C4RC1BG6GR","components":"POWER TRAIN","summary":"VEHICLE LOST POWER WHILE DRIVING 60 MLLES PER HOUR ON A BUSY 3 LANE ROAD IN THE CITY LIMITS OF FORT MYERS, FLORIDA","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11190664,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/14/2019","dateComplaintFiled":"03/22/2019","vin":"2C4RC1BG6GR","components":"POWER TRAIN","summary":"TL* THE CONTACT OWNS A 2016 CHRYSLER TOWN AND COUNTRY. CONTACT STATED CAR KEPT MAKING AGGRESSIVE JERKS (SEEMED LIKE WHILE IT WAS SHIFTING GEARS). WHILE AT A STOP LIGHT, THE VEHICLE WOULD NOT ACCELERATE FORWARD AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO LINDSEY CHRYSLER (8100 CENTREVILLE RD, MANASSAS, VA) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION AND HYDRAULIC PUMP WERE FAULTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 61,000.  *BF *JB","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11189942,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/13/2018","dateComplaintFiled":"03/19/2019","vin":"2C4RC1BG0GR","components":"STRUCTURE","summary":"WHILE CLEANING VAN IN MAY 2018 THERE WERE SEVERAL PAINT BUBBLES FOUND ON THE LEADING EDGE OF THE HOOD ABOVE BOTH HEADLIGHTS. ISSUE WAS REPORTED TO FCA AMERICA AND TAKEN TO LOCAL CHRYSLER DEALER. AS OF MARCH 2019 PROBLEM REMAINS UNRESOLVED DESPITE BEING COVERED UNDER CHRYSLER RUST/PERFORATION WARRANTY.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11186607,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/05/2019","dateComplaintFiled":"03/13/2019","vin":"2C4RC1CG3GR","components":"VISIBILITY","summary":"TL* THE CONTACT OWNS A 2016 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 65 MPH ON THE FREEWAY, THE SUN ROOF EXPLODED WITHOUT WARNING. THERE WERE NO INJURIES. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC, BUT IT WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND CONFIRMED THAT THE VIN WAS NOT INCLUDED IN ANY RECALLS. THE FAILURE MILEAGE WAS 58,000.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11186317,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/09/2016","dateComplaintFiled":"03/12/2019","vin":"2C4RC1HGXGR","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"UPON PLUGGING A USB CABLE INTO THE PORT ON THE CENTER CONSOLE THERE WAS A SPARK AND A LOUD POP. AFTERWARDS IF THE TEMPERATURE GOT TOO HOT INSIDE THE CABIN THE UCONNECT SYSTEM WOULD REBOOT ON IT'S OWN, REGARDLESS OF IF THE VAN WAS IN MOTION OR STATIONARY. IN ADDITION THE PASSENGER SLIDING DOOR WOULD NOT LOCK AT ALL AFTERWARDS. UPON TAKING THE VAN TO THE DEALERSHIP THEY IDENTIFIED BOTH ISSUES AS NEEDING A NEW RADIO AND A NEW LOCKING MECHANISM, BOTH OF WHICH WERE COVERED UNDER WARRANTY.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11182347,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/11/2019","dateComplaintFiled":"02/25/2019","vin":"2C4RC1BG6GR","components":"STRUCTURE","summary":"TL* THE CONTACT OWNS A 2016 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE REAR PASSENGER SLIDING DOOR FAILED TO OPEN FROM INSIDE THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11176590,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/21/2019","dateComplaintFiled":"02/12/2019","vin":"2C4RC1BGXGR","components":"ENGINE,FUEL/PROPULSION SYSTEM","summary":"VAN STARTED SHAKING AND STALLING, WITH ENGINE LIGHT ON.  IT WOULD DRIVE FINE OT HIGHWAY SEEDS, BUT SHOOK BAD AND STALLED AT IDLE.   I TOOK IT TO CHRYSLER REPAIR SHOP AND THEY SAID IT HAD A P0302 CODE.  THAT IS A MISFIRE ON LEFT CYLINDER HEAD #2 CYLINDER.  AFTER TEAR DOWN IT WAS CONFIRMED IT WAS #2 CYLINDER INTAKE VALVE ALMOST 85% LEAK DOWN. (TECH'S STATMENT)  THIS REQUIRED A NEW CYLINDER HEAD.  WHEN WE MADE APPOINTMENT AT SCHUMACHER AUTOMOTIVE IN DELRAY BEACH FL. IT WAS TOLD TO ME MY VAN WAS COVERED UNDER FCA RECALL OF LEFT CYLINDER HEAD #2 CYLINDER RECALL.  UPON DORPPING IT OFF IT SUDDENLY WAS NOT COVERED EVEN THOUGH HE USED THE SAME VIN INFO BOTH TIMES.  THE COULD NOT TELL ME WHY THE DIFFERENCE IN JUST ONE DAY. BETWEEN MAKING APPOINTMENT AND BRINGING IN. TRIED CALLING FCA IN MICHIGAN AND WAS TOLD THE LEFT HEAD ISSIUE HAD BEEN FIXED WITH MY MODEL YEAR EVEN THOUGH TECH HAS HAD EVERY P0302 CODE 3.6L ENGINE REQUIRING A NEW HEAD, SAME AS PREVIOUS RECAL.  MY VAN HAS 73,000 MILES AND I PURCHASED IT USED FROM HERTZ RETAL CAR.  FCA SAID THEY COULD NOT DO ANYTHING AT THIS TIME UNLESS I MET 3 OUT OF 5 QUESTIONS ABOUT MY VAN AND ME.  I MET ONLY ONE AND THAT WAS A LOYAL CUSOMER.  NO COVERERAGE.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11176351,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/07/2019","dateComplaintFiled":"02/11/2019","vin":"2C4RC1BG6GR","components":"ELECTRICAL SYSTEM,STRUCTURE","summary":"THE SLIDING DOOR QUIT OPENING.  IT WILL NOT OPEN ELECTRONICALLY OR MANUALLY.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11174258,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2019","dateComplaintFiled":"02/04/2019","vin":"2C4RC1BG9GR","components":"POWER TRAIN","summary":"TRANSMISSION PUMP FAILED CAUSING LOSS OF POWER WHILE DRIVING, STOPPING AT STOP SIGNS AND RED LIGHTS. THIS OCCURRED WHILE STARTING FROM A STATIONARY POSITION AND EXCELERATING.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11173369,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/28/2019","dateComplaintFiled":"01/31/2019","vin":"2C4RC1BG5GR","components":"POWER TRAIN","summary":"TL* THE CONTACT OWNS A 2016 CHRYSLER TOWN AND COUNTRY. WHEN THE VEHICLE WAS STARTED, THE RPMS INCREASED; HOWEVER, THE VEHICLE FAILED TO MOVE. THE RPMS CONTINUED TO FLUCTUATE UP AND DOWN INTERMITTENTLY. AN INDEPENDENT MECHANIC STATED THAT THE VEHICLE WAS HAVING TRANSMISSION FAILURE. THE MECHANIC FOUND ENGINE CODE: P0944 REGARDING LOSS OF HYDRAULIC PUMP PRIME AND CODE: P083B REGARDING LC PRESSURE SWITCH RATIONALITY. THE CONTACT STATED THAT WERE OPEN RECALLS FOR THE SAME FAILURE. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 61,450.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11171696,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/02/2019","dateComplaintFiled":"01/23/2019","vin":"2C4RC1BG8GR","components":"ELECTRICAL SYSTEM,STRUCTURE","summary":"DRIVER'S SIDE, POWER SLIDING DOOR, WILL NOT OPEN. THIS IS A SAFETY HAZARD. IN AN EMERGENCY OR ACCIDENT, ONLY THE OTHER SLIDING DOOR WILL OPEN OR IF BLOCKED, ALL WILL BE TRAPPED AND UNABLE TO EXIT THE VEHICLE. VEHICLE IS ONLY 2.5 YEARS OLD AND 49K MILES. DEALERSHIP AND OTHER REPAIR BUSINESS SAY NO WARRANTY COVERAGE. PRICE TO FIX IS EITHER $1,371 OR $1,495. I'M SEEING LOTS OF OTHER OWNERS COMPLAINING ABOUT THIS SAFETY ISSUE AND BEING CHARGED THIS GROSS AMOUNT OF MONEY. LIVES ARE AT RISK. PLEASE MAKE THIS A RECALL ISSUE AS PASSENGERS RISK BECOMING TRAPPED AND UNABLE TO EXIT.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11164550,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/15/2018","dateComplaintFiled":"01/02/2019","vin":"2C4RC1BG1GR","components":"STRUCTURE","summary":"TL* THE CONTACT OWNS A 2016 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE REAR SLIDING DOORS COULD NOT BE OPENED OR CLOSED USING THE DOOR HANDLES. THE CONTACT STATED THAT THE DOORS COULD ONLY BE OPENED BY USING THE KEY FOB. NORTHGATE CHRYSLER DODGE JEEP RAM (LOCATED AT 8536 COLERAIN AVE, CINCINNATI, OH 45251, (513) 385-3900) WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11154256,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/23/2018","dateComplaintFiled":"11/27/2018","vin":"2C4RC1BG0GR","components":"POWER TRAIN","summary":"TL* THE CONTACT OWNS A 2016 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE MADE A LOUD NOISE AND LOST POWER WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION PUMP NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE DEALER WAS NOT CALLED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 105,000.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11153735,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/02/2018","dateComplaintFiled":"11/26/2018","vin":"2C4RC1BG8GR","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"DRIVER AND PASSENGER SLIDING DOOR LOCK FAILURE; REFUSES TO ENGAGE TO LOCK THE DOORS WHILE STATIONARY OR IN MOTION; WHEN CLICK THE DOOR LOCK BUTTON ON KEY FOB MAKES A LOUD NOISE ON EACH DOOR AND WHEN DRIVING AFTER A SHORT PERIOD OF TIME WHEN AUTO LOCK TRIES TO ENGAGE MAKES LOAD NOISES ON EACH SIDE","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11150725,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/07/2018","dateComplaintFiled":"11/10/2018","vin":"2C4RC1BG8GR","components":"POWER TRAIN","summary":"IT RANDOMLY STARTING MAKING A WHINNING NOISE ON THE WAY HOME FROM SON BASKETBALL PRACTICE. THE VEHICLE WAS PARKED THAT NIGHT AND SCHEDULED TO BE SEEN BY A MECHANIC NEXT MORNING. ON THE WAY TO MECHANIC SHOP IT THE RPM S WAS REVING HIGH AND BARELY WANTING TO GO . THE CHECK ENGINE FINALLY COMES ON WITHIN 5 MIN FROM THE MECHANIC SHOP . IF HAD BEEN ON INTERSTATE MY FAMILY WOULD'VE BEEN NOT SAFE IN THE VEHICLE AT THIS TIME.THE MECHANIC DIAGNOSED TRANSMISSION PUMP BLEW UP AND WE NEED TO REPLACE TRANSMISSION. THE VEHICLE ONLY HAS 85 K MILES ON IT . VERY DISAPPOINTED IN CHRYSLER TO SAY THE LEAST.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11144683,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/31/2018","dateComplaintFiled":"11/01/2018","vin":"2C4RC1BG7GR","components":"UNKNOWN OR OTHER","summary":"THE LOCKS FAILED ON OUR SLIDING DOORS AND FAILED IN THE LOCKED POSITION. THE LOCK CANNOT BE OPERATED MANUALLY. THE DOORS ARE STUCK LOCKED AND PASSENGERS ARE UNABLE TO OPEN THE DOOR. THIS IS A SAFETY ISSUE AS PASSENGERS CANNOT ESCAPE THE VEHICLE IN THE EVENT OF AN EMERGENCY.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11142884,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/25/2018","dateComplaintFiled":"10/26/2018","vin":"2C4RC1BG0GR","components":"POWER TRAIN","summary":"TL* THE CONTACT OWNS A 2016 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE TRANSMISSION STARTED TO SHIFT AND LOST POWER. THE CONTACT ALSO HEARD A WHINING SOUND WHEN THE VEHICLE ACCELERATED. THE VEHICLE WAS TAKEN TO BEAMAN DODGE CHRYSLER JEEP RAM FIAT (1705 S CHURCH ST, MURFREESBORO, TN 37130, (615) 895-5092) WHERE IT WAS DIAGNOSED THAT THE ENTIRE TRANSMISSION NEEDED TO BE REPLACED. THE DEALER WANTED TO REPLACE THE ENTIRE TRANSMISSION EVEN THOUGH ONLY THE PUMP MALFUNCTIONED. THE DEALER STATED THAT THERE WAS NO RECALL ON THE VEHICLE. THE MANUFACTURER HAD NOT BEEN CONTACTED. THE FAILURE MILEAGE WAS 101,525.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11143048,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/14/2018","dateComplaintFiled":"10/26/2018","vin":"2C4RC1BG3GR","components":"POWER TRAIN","summary":"TRANSMISSION FAILURE AT 60K MILES   ERROR CODE LOSE OF HIDRAULIC PRESSURE","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11142110,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2018","dateComplaintFiled":"10/23/2018","vin":"2C4RC1BG6GR","components":"UNKNOWN OR OTHER","summary":"DRIVERS SIDE SUN VISOR WITH THE GARAGE DOOR OPENER BUILT INTO IT BROKE. THE CENTER CLASP WHICH HOLDS IT IN PLACE, HAS SPRONG. THEREFORE, IT FALLS DOWN.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11141595,"manufacturer":"Chrysler (FCA US, LLC)","crash":true,"fire":false,"numberOfInjuries":2,"numberOfDeaths":0,"dateOfIncident":"10/15/2018","dateComplaintFiled":"10/20/2018","vin":"2C4RC1BGXGR","components":"AIR BAGS","summary":"MY GRANDPARENTS WERE COMING HOME FROM IL MONDAY NIGHT. MY GRANDFATHER DROVE STRAIGHT OFF A TURN AND HIT THE DITCH INTO SOME TREES. IT HAD A FRONTAL/ROLL OVER. MY GRANDFATHER (DRIVER) RECEIVED FACE FRACTURES, BUSTED RIB CAGE, AND A BROKEN LEG. HE IS CURRENTLY IN ICU. GRANDMOTHER WAS IN THE BACK LAYING DOWN FROM JUST HAVING BACK SURGERY. SHE HAD A COUPLE FRACTURED RIBS. THE AIRBAGS ON THE STEERING WHEEL AND DASH DID NOT GO OFF. THE SIDE CURTAIN AND SEAT AIRBAGS DID GO OFF.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11138897,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/24/2018","dateComplaintFiled":"10/07/2018","vin":"2C4RC1BG3GR","components":"POWER TRAIN","summary":"BOUGHT 2016 CHRYSLER TOWN & COUNTRY VAN AT HILLSBORO CHRYLSER JEEP IN NH 4/12/17 -ODOMETER READING 19,152.  BROUGHT VAN BACK 9/24/18 DUE TO SHIFTING ABNORMALITIES & RUMBLE STRIP TYPE ISSUE WHEN DRIVING WITH JUST OVER 41,000 MILES.  CHRIS WEARE SAID DIAGNOSTICS DIDN'T SHOW THE PROBLEM BUT THEY DID A SOFTWARE UPGRADE TO CORRECT IT.  WE LEFT & CAME BACK - THE ISSUE REAPPEARED IN FRONT OF DEALERSHIP.  WE  TOLD CHRIS W ISSUE WAS UNRESOLVED.  CHRIS SAID DRIVE IT 100 MILES  FOR THE VEHICLE TO RE-LEARN CORRECT SHIFTING PATTERN.  DROVE 100+ MILES & IT STILL LURCHES FORWARD WHEN SHIFTING - ESP AROUND 40 MPH, WITH 2-1/4 RPMS, THEN IT FLIES OVER 3 RPMS & QUICKLY DROPS TO 1K RPM. IT HAPPENS AT OTHER SPEEDS BUT NOT AS OFTEN.  ALSO  ENGINE REVS AND RECEDES SEVERAL TIMES CLIMBING HILLS. 10/1/18 7:30 APPT AT HILLSBORO CHRYSLER TO RE-CHECK RUMBLE STRIP EFFECT & SHIFTING ISSUE AFTER DRIVING 100+ MILES SINCE LAST VISIT.  SAW CHRIS W &  GOT LOANER VEHICLE.  RETURNED 2 HOURS LATER & WAS TOLD THEY DID A SOFTWARE RESET, & THE VAN NEEDED TO RE-LEARN OUR DRIVING HABITS, & TO DRIVE IT ANOTHER 200 MILES & THE PROBLEM SHOULD RESOLVE. WE WEREN'T ASKED TO SIGN PAPERWORK DURING EXCEPT FOR THE LOANER CAR.   MILEAGE WAS 41,562.  10/4/18  - CALLED HILLSBORO CHRYSLER. SPOKE WITH CHRIS W - PROBLEM HASN'T RESOLVED & WE'VE DRIVEN 200+ MILES. MILEAGE IS 41,871.   DURING THIS PHONE CONVERSATION, CHRIS SAID THERE IS NOTHING THEY CAN DO BECAUSE NO ERROR MESSAGES COME UP WHEN THEY HOOK IT UP TO THE COMPUTER - SAID THEIR COMPUTER IS NOT DETECTING ANY PROBLEMS AND HE SAID TO CONTINUE TO DRIVE IT TILL LIGHTS COME ON OR ENGINE FAILS.   HE SAID IF THAT HAPPENS, CALL CHRYSLER FOR TOWING, AS IT IS COVERED UNDER THE DRIVE TRAIN WARRANTY.  VAN HAS 41,871  MILES ON IT & CONTINUES TO SHIFT ROUGHLY & REV & RECEDE MANY TIMES GOING UPHILL, & THERE ARE STILL MANY TIMES WHEN IT FEELS LIKE WE ARE DRIVING ON RUMBLE STRIPS.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11133177,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/03/2018","dateComplaintFiled":"10/03/2018","vin":"2C4RC1BG6GR","components":"POWER TRAIN","summary":"I HAVE A 2016 CHRYSLER TOWN AND COUNTRY CHRYSLER. AS I WAS DRIVING MY VEHICLE GOING ABOUT 50MPH, ON SEPT. 3, 2018, ON THE FEEDER ROAD ALONGSIDE THE FREEWAY, MY VAN STARTED TO SLOW DOWN AND WOULD NOT ACCELERATE. THERE WAS A LOUD WHINING NOISE COMING FROM THE VAN AND IT WOULD NOT SPEED UP WHEN I WOULD PRESS THE GAS. I WAS ABLE TO TURN ON TO THE STREET OF MY RESIDENCE BECAUSE I WAS NOT FAR. I HAD TO PUT ON MY HAZARD LIGHTS TO MAKE IT HOME ONLY GOING ABOUT 3-5MPH. THIS WAS VERY SCARY FOR ME BECAUSE MY SON WAS IN THE CAR AND OTHER CARS WERE ALMOST ABOUT TO HIT ME FROM BEHIND. I ONLY HAVE 69044 MILES ON THE VAN AND I MAINTAIN MY ROUTINE MAINTENANCE ON THE VAN THROUGH THE DEALERSHIP I PURCHASED IT FROM. THE TECH SAID THAT THE TRANSMISSION WAS THIRSTY FOR FLUID IN THE GEARS AND IT HAD BURNED UP ON THE INSIDE. HE SAID THAT THERE WAS NO TRAUMA OR DAMAGE TO THE TRANSMISSION AND NO LEAK FOUND. MY VAN SHOULD'VE BEEN ADDED TO THE RECALL LIST BECAUSE IT WAS MANUFACTURED IN NOVEMBER 2015 WHICH FALLS IN THE TIME FRAME AS THE VANS THAT MADE THE RECALL LIST AND MY COMPLAINT IS IDENTICAL TO THE RECALL (NHTSA CAMPAIGN NUMBER:16V461000)ISSUED ON JUNE 24, 2016. I TOOK VERY GOOD CARE OF MY VAN AND MADE SURE ALL MAINTENANCE SCHEDULES WERE KEPT. THIS IS A 3700.00 PROBLEM THAT I DO NOT HAVE MONEY TO PAY. THIS IS NOT FROM NORMAL WEAR AND TEAR NOR IS IT FROM NEGLECT. THIS IS A RESULT OF A MANUFACTURING DEFECT OR ERROR. PLEASE INVESTIGATE THIS CONCERN AS I KNOW I'M NOT THE ONLY ONE WITH THIS SAME PROBLEM.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11132354,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/17/2018","dateComplaintFiled":"09/30/2018","vin":"","components":"UNKNOWN OR OTHER","summary":"THIS IS THE THIRD TIME THE AIR CONDITIONING HAS FAILED. THE FIRST TIME NOTHING WAS FOUND. THEY PUT IN \"FREON\". THE SECOND TIME THEY FOUND THAT IT WAS THE EVAPORATOR  LEAKING.. WE ARE WAITING TO TAKE IT ON FOR THREE TIME. THE DEALERSHIPS HAVEN'T BEEN ALL THAT ACCOMMODATING. BEING WITHOUT AC IN    FLORIDA IS A REAL BUMMER.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11131723,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2018","dateComplaintFiled":"09/26/2018","vin":"2C4RC1CG6GR","components":"SERVICE BRAKES","summary":"THE HILL HOLDER BRAKE FEATURE DISENGAGES WHEN THE DRIVER DOOR IS OPENED. THE CAR WAS ON AN INCLINE FACING UP AT A STAND STILL.  DO NOT KNOW IF THE SAME WILL HAPPEN IN THE REAR SEAT WHERE CHILDREN MAY JUMP OUT THINKING THE CAR IS STOPPED AND SECURE.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11129817,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/14/2018","dateComplaintFiled":"09/17/2018","vin":"2C4RC1BG4GR","components":"STRUCTURE","summary":"THE LEFT PASSENGER DOOR SLIDE WILL NOT OPEN, UNLOCK OR OPEN FROM OUTSIDE, INSIDE OR BY THE BUTTONS.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11129892,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/07/2018","dateComplaintFiled":"09/17/2018","vin":"2C4RC1BG9GR","components":"POWER TRAIN","summary":"THE TRANSMISSION IS SLIPPING AND CAUSING UNEXPECTED DECELERATION. (LOUD WHINING NOISE FROM THE TRANS MODULE AREA.    MY WIFE AND KIDS WERE IN TRAFFIC ON THE WAY TO SCHOOL WHEN THE VEHICLE/VAN LOST POWER AND HIGH REVVED THE ENGINE DUE TO ISSUES WITH THE TRANSMISSION.  SHE WAS ABLE TO COAST OFF THE HIGHWAY INTO A PARKING LOT TO AVOID COLLISION. IT APPEARS THERE ARE RECALLS DUE TO BAD HYDRAULIC PUMP IN TRANS BUT THE SOMEHOW MY VEHICLE IS NOT INCLUDED ACCORDING TO THE DEALER. (RECALL S44/NHTSA 16V-461) I HAVE NO WAY OF VALIDATING THE PRODUCTION DATE OF MY VEHICLE.  PLEASE COMPILE AND SEE IF OTHER CONSUMERS HAVE BEEN EXPOSED TO THIS HAZARD. PERHAPS THE RECALL NEEDS TO BE EXTENDED TO INCLUDE ADDITIONAL MAKE DATES.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11129265,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/31/2018","dateComplaintFiled":"09/13/2018","vin":"2C4RC1GG5GR","components":"FUEL/PROPULSION SYSTEM","summary":"THREE DIFFERENT TIMES THE GAS PEDAL., ON FULL ACCELERATION HAS STUCK TO THE FLOOR. LAST TIME WAS ON 31 AUGUST WHEN PULLED OUT OF THE LEE COUNTY FLORIDA VA CLINIC WHICH IS ON A CORNER AND TRAFFIC WAS DOING 15-20 MPH ABOVE THE 35 MPH LIMIT. U WAS IN LEFT LANE OF 4 LANE ROAD AND WHEN THE GAS PEDAL WOULD NOT RELEASE, AFTER STOMPING ON IT 3-4 TIMES AND AFTER CARS HAD PASSED ME ON THE RIGHT, I PUT IT IN NEUTRAL AND WAS, THE ENGINE WAS RACING FULL THROTTLE, ABLE TO PULL OF THE RIGHT HAND SHOULDER WHERE I AGAIN STOMPED COUPLE TIMES AND IT WOULD NOT RELEASE SO I SHUT IT OFF BEFORE THE ENGINE BLEW UP. AFTER I SHUT IT OFF, THE GAS PEDDLE DID RELEASE AND I WAS ABLE TO DRIVE IT BACK TO OUR RESIDENCE. I HAVE SINCE NOT PUT THE GAS PEDDLE TO THE FLOOR AS THIS HAD HAPPENED TWICE BEFORE. I HAVE NOT CONTACTED THE LOCAL CHRYSLER DEALER, DOUGLAS CHRYSLER IN VENICE ON THIS ISSUE BUT I PLAN ON TALKING TO THE SERVICE ADVISOR, (XXXX) THANK YOU    PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT    CONSUMER STATED THAT THE GAS PEDAL STUCK, SERVICE MANAGER, THROTTLE BODY APART AND CLEANED OUT CARBON. UPDATED 10/11/18*JB    *AS    THE CONSUMER STATED THE FLOOR MAT CAUSED THE GAS PEDAL TO BECOME STUCK. *JS","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11128564,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/29/2018","dateComplaintFiled":"09/10/2018","vin":"2C4RC1BG2GR","components":"POWER TRAIN","summary":"TL* THE CONTACT OWNS A 2016 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE STOPPED MOVING. THE CONTACT STATED THAT THE ENGINE WAS STILL RUNNING, BUT THE ACCELERATOR PEDAL FELT AS IF THE GEAR WERE IN NEUTRAL. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO HOFFMAN CHRYSLER JEEP DODGE RAM (301-733-5000, LOCATED AT 171 S EDGEWOOD DR, HAGERSTOWN, MD 21740) WHERE IT WAS DIAGNOSED THAT THE PUMP WENT OUT IN THE TRANSMISSION AND CAUSED THE TRANSMISSION TO FAIL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE FAILURE MILEAGE WAS 66,552.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11128272,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/06/2018","dateComplaintFiled":"09/08/2018","vin":"2C4RC1BG1GR","components":"UNKNOWN OR OTHER","summary":"THE REAR AC EVAPORATOR BOX DEVELOPED A LEAK AT 60,100 MILES.  R-134A IS AUDIBLY HISSING FROM ABOVE TXV WHILE VEHICLE IS RUNNING WITH AC ON.  VISIBLE OIL COMING FROM TXV AREA.  RUBBER RECTANGULAR SEALING DEVICE AROUND THE TXV HAS ROTTED/DETERIORATED.  MANUFACTURE DATE OF VEHICLE PLACES VEHICLE AT 3 YEARS OLD AT TIME OF PART FAILURE.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11123034,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/23/2018","dateComplaintFiled":"08/28/2018","vin":"2C4RC1BGXGR","components":"UNKNOWN OR OTHER","summary":"THE DOOR LOCKS TO THE SLIDING DOOR FOR THE DRIVER SIDE HAS PERMANENTLY LOCKED IS SELF AND IT CANNOT BE MANUALLY UP-LOCKED. THE DOOR CANNOT BE OPENED FROM THE INSIDE OR OUTSIDE AND THERE IS NOT KEY HOLE TO EVEN ALLOW ME TO TRY A KEY TO UNLOCK IT.  ALSO THE PASSENGER SIDE APPEARS TO START GOING OUT SO SOON I WILL HAVE 2 DOORS THAT DON'T OPEN AND POTENTIALLY COULD TRAP ANYONE IN THE BACK OF THE CAR.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11122665,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/26/2018","dateComplaintFiled":"08/27/2018","vin":"2C4RC1BG1GR","components":"ELECTRICAL SYSTEM","summary":"SLIDING REAR PASSENGER DOORS CLOSED AND PERMANTELY LOCKED.   DOOR MANUAL LOCK WILL NOT MOVE AND ALL ELECTRIAL DOOR OPEN SWITCHES WILL NOT OPEN DOOR.   MESSAGE APPEARS ON DASHPANEL TO \"UNLOCK DOOR TO OPERATE\".   ONE FAILURE OCCURED ABOUT 10 MONTHS AGO AND THE LEFT SIDE DOOR FAILED SUNDAY AUGUST 26.   HAD MOVED VEHICLE FROM ONE PARKING AREA TO ANOTHER SHORT DISTANCE AND TRIED TO OPEN DOOR WITHOUT SUCCESS AND WITH SAME MESSAGE ON DASHPANEL.   HAVE NO WAY TO REMOVE PASSENGERS FROM REAR OF VEHICLE EXCEPT THROUGH REAR LIFT HATCH IN CASE OF EMERGENCY.   DOORS HAVE NO WAY TO OPERATE MANUALLY.   HAVE CONTACTED 2 DIFFERENT DEALERSHIPS AND BOTH KEEP SAYING DOOR LOCK ACTUATORS HAVE FAILED.   BUT NO WAY TO OPERATE MANUALLY WHEN LOCKED?   TO US 70+ YEAR OLDS THIS IS VERY ALARMING","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11120771,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/01/2015","dateComplaintFiled":"08/18/2018","vin":"2C4RC1BG6ER","components":"AIR BAGS","summary":"AIR BAG INDICATOR LIGHT STAYS ON THE ENTIRE TIME WHILE DRIVING.  IT HAS BEEN DOING THIS SINCE 50,000 MILES.  OUR DEALER WAS NO HELP WITH THE SITUATION.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11111145,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/29/2018","dateComplaintFiled":"07/13/2018","vin":"2C4RC1BG9GR","components":"STEERING,ELECTRICAL SYSTEM","summary":"TL* THE CONTACT OWNS A 2016 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE LOST POWER AND THE STEERING WHEEL SEIZED WITHOUT WARNING. THE DRIVER WAS ABLE TO RESTART THE VEHICLE IN THE MIDDLE OF TRAFFIC. THE CONTACT STATED THAT THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO UNIVERSITY CHRYSLER DODGE JEEP RAM FIAT OF ANNISTON (1229 S QUINTARD AVE, ANNISTON, AL 36201, (888) 711-7834) WHERE DIAGNOSTIC TESTING WAS COMPLETED, BUT NO FAILURE CODE WAS FOUND. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND A CASE WAS OPENED. THE APPROXIMATE FAILURE MILEAGE WAS 66,000.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11110138,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/07/2018","dateComplaintFiled":"07/08/2018","vin":"2C4RC1BG0GR","components":"VEHICLE SPEED CONTROL","summary":"AFTER ENGAGING CRUISE CONTROL, THE VAN CONTINUES TO GAIN SPEED UNTIL THE CRUISE CONTROL IS TURNED OFF.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11101395,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/04/2017","dateComplaintFiled":"06/12/2018","vin":"2C4RC1BG7GR","components":"UNKNOWN OR OTHER,ENGINE","summary":"TAKATA RECALL: I RECENTLY PURCHASED A 2016 CHRYSLER TOWN AND COUNTRY LESS THEN A YEAR AND A HALF AGO. I HAVE HAD 2 MAJOR PARTS BREAK IN MY REAR END. THE FIRST ONE WAS THE CONTROL ARM AND THE SECOND ONE WAS THE AXLE BEAM WHICH NEITHER ONE ARE COVERED UNDER WARRANTY. I WAS DRIVING WHEN BOTH OF THEM WENT OUT! I'M EXTREMELY DISAPPOINTED THAT SINCE I'VE PURCHASED 3 VEHICLES FROM CHRYSLER THEY WILL NOT COVER THE EXPENSE. THIS AXLE BEAM BROKE WHILE I HAD MY 2 YOUNG CHILDREN WHICH ARE 5 AND 3 IN THE VAN WHILE GOING AROUND A CURVE AT 20MPH. I'M THANKFUL THAT I WAS ABLE TO CONTROL MY VEHICLE AND WE WEREN'T IN BAD WEATHER. THE TECHNICIAN ALSO INFORMED ME I HAVE AN OIL LEAK ON THE TOP OF MY MOTOR WHICH IS COVERED, BUT I HAVE TO PAY 100.00 FOR THEM TO FIX. WITH THAT BEING SAID I'M HIGHLY DISGUSTED WITH CHRYSLER AND WILL NOT PURCHASE ANYTHING FROM THEM AGAIN!","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11098259,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/18/2018","dateComplaintFiled":"05/28/2018","vin":"2C4RC1BG2GR","components":"POWER TRAIN","summary":"I HAD JUST GOTTEN OFF THE HIWAY AND THEN HEADING HOME ON BACK ROADS WHEN THETRANSMISSION DOWN SHIFTED ON ITS OWN WITH A LOUD WHINING SOUND INTO 1ST OR 2ND GEAR WHILE CRUISING AROUND 45 MPH THEN IT CAME TO A STOP , I WAS ONLY A FEW MINUTES FROM HOME AND WAS ABLE TO LIMP IT HOME AROUND 5MPH VERY SCARY SITUATION,  COULD OF LOCKED UP WHILE DRIVING 65 MPH ON THE FREEWAY AND POSSIBLY CAUSING A CRASH ,TOOK IT TO   CHRYSLER DEALER AND THEY SAID TRANS IS JUNK , VAN IS A 2016 ONLY HAS 61600 MILES !  THEY SHOULD RECALL THIS TRANSMISSION!  I COULD OF BEEN KILLED OR KILLED SOME ONE IF IT OF HAPPENED ON THE FREEWAY !  CHRYSLER TELLS ME IT'S OUT OF IT' 60000 MILE WARRANTY !","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11084709,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/25/2017","dateComplaintFiled":"04/12/2018","vin":"2C4RC1BG0GR","components":"ENGINE","summary":"WHILE DRIVING DOWN A RURAL ROAD AT APPROXIMATELY 55MPH THE ENGINE SUDDENLY SHUT OFF.  THE GAS TANK WAS ONLY 3 MILES FROM FULL AFTER JUST HAVING FILLED THE TANK, AND NO ELECTRICAL LIGHTS OR SENSORS INDICATED ANY ISSUES. I WAS ABLE TO STOP IN THE MIDDLE OF THE ROAD AS THERE WAS NO TRAFFIC AND RESTART THE VEHICLE WITHOUT INCIDENT, WHICH WAS ADVANTAGEOUS AS I HAD MY THREE YOUNG CHILDREN IN THE VEHICLE AND COULD HAVE BEEN DANGEROUS OTHERWISE. THIS HAPPENED ONLY ONE TIME, AND HAS NOT HAPPENED AGAIN. I DID NOT TAKE IT TO A DEALERSHIP OR REPAIR SHOP, OR REPORT IT TO ANYONE OTHER THAN MY HUSBAND AND FAMILY.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11064623,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/24/2017","dateComplaintFiled":"01/24/2018","vin":"2C4RC1HG7GR","components":"UNKNOWN OR OTHER","summary":"WHILE APPROACHING A RED LIGHT ON A 4 LANE ROAD MY VAN MONITORS FLICKERED WENT OFF THEN BACK ON AND THE ENGINE STOPPED. I WAS ABLE TO BREAK AND COME TO A COMPLETE STOP.  I PUT THE VAN IN PARK STARTED STARTED THE VAN STARTED FINE BUT WHEN I PUT THE VAN IN DRIVE THE MONITORS FLICKERED RESET AND THE ENGINE CUT OFF AGAIN. I THEN PUT THE VAN IN PARK TURNED THE IGNITION OFF AGAIN PUT ON MY HAZARD FLASHERS AND STARTED THE VEHICLE AGAIN AND THIS TIME THE VAN PERFORMED NORMALLY.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11060935,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/04/2018","dateComplaintFiled":"01/06/2018","vin":"2C4RC1BG1GR","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING,ENGINE","summary":"MY WIFE WAS PARKED AT A GAS STATION 5 MILES FROM OUR HOME AND ALL OUTLETS AND LIGHTS BEGAN BILLOWING SMOKE INTO THE CABIN. THE FIRE DEPARTMENT WAS CALLED AND THEY DISCONNECTED THE BATTERY. IT HAS 30000 MILES DRIVEN. SHE HAD TO EVACUATE THE CHILDREN, AND IT WAS TOWED TO A CHRYSLER DEALER (MILLER IN LEBANON, NH) WE ARE WAITING FOR A DIAGNOSIS. *TT*DT*TP    *CN","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11047478,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/15/2017","dateComplaintFiled":"11/20/2017","vin":"2C4RC1BG2GR","components":"STEERING,POWER TRAIN,SERVICE BRAKES","summary":"ON AUGUST 15, 2017, WHILE DRIVING UP A HIGHWAY INCLINE, THE VEHICLE LOST POWER, POWER STEERING AND POWER BRAKES.  I WAS APPROACHING A STOP LIGHT ABOUT AN EIGTH MILE AWAY  SO I ALLOWED THE VEHICLE TO COAST, FORCEABLY STEERING IT THROUGH A SLIGHT CURVE AND THEN BRAKING.  WHEN I STOPPED, I PUT THE GEAR SELECTOR INTO PARK AND THEN RESTARTED THE VEHICLE.  I CALLED MY LOCAL CHRYSLER DEALER THE NEXT MORNING.  THEY STATED THAT BECAUSE THERE WAS NO \"CHECK ENGINE\" LIGHT AND UNLESS IT HAPPENED AGAIN WHILE THEY WERE DRIVING IT THEY WOULD BE UNABLE TO KNOW WHAT HAD OCCURRED OR WHAT WAS WRONG.  THIS HAS NOT OCCURED AGAIN.  THE VEHICLE WAS ABOUT 14 MONTHS OLD AT THE TIME AND HAD ROUGHLY 15,000 MILES ON IT.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11045119,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/10/2017","dateComplaintFiled":"11/10/2017","vin":"2C4RC1CGXGR","components":"AIR BAGS","summary":"TAKATA RECALL  I TYPED MY VALID VIN NUMBER JUST AS DIRECTED ON THIS SITE TO SEE IF IT WAS SUBJECT TO RECALL.  HOWEVER, I GOT A MESSAGE THAT THE VIN NUMBER WAS NOT VALID.  IT IS VALID!!!  I ALSO TRIED CHECKING MY VIN NUMBER ON AIRBAGRECALL.COM, BUT IT WASN'T FOUND THERE EITHER.  I CAREFULLY COPIED MY VIN DIRECTLY FROM MY STATE OF INDIANA TITLE AND ENTERED IT SEVERAL TIMES ON EACH SITE TO NO AVAIL.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11042777,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/23/2017","dateComplaintFiled":"11/02/2017","vin":"2C4RC1BG4GR","components":"SEAT BELTS","summary":"THE SEAT BELT WONT STAY LOCKED","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11030385,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/11/2017","dateComplaintFiled":"09/28/2017","vin":"2C4RC1BG0GR","components":"STRUCTURE","summary":"THE DOOR LATCH ASSEMBLY ON THE POWER SLIDING DOOR JAMS.  THE DOOR IS UNABLE TO BE OPENED MANUALLY OR ELECTRICALLY.  BECOMES A SAFETY ISSUE BECAUSE OF THE DIFFICULTY IN EXITING THE VEHICLE QUICKLY IN AN EMERGENCY.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11010066,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/21/2017","dateComplaintFiled":"07/22/2017","vin":"2A4GP54L86R","components":"STEERING","summary":"TOTAL LOSS OF POWER STEERING WHEN THE CAR HAS BEEN DRIVEN THROUGH STANDING RAINWATER AS HAPPENS DURING RAINFALL","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11002396,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/29/2017","dateComplaintFiled":"06/29/2017","vin":"2C4RC1BG8GR","components":"SEATS","summary":"FRONT DRIVER SEAT NOT STABLE. SEAT MOUNTING LOOSE . YOU CAN FEEL SEAT SHAKE AND HEAR IT SQUEAK WHEN DRIVING VEHICLE.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10981308,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/28/2016","dateComplaintFiled":"04/28/2017","vin":"2C4RC1JG3GR","components":"POWER TRAIN,ELECTRICAL SYSTEM","summary":"TL* THE CONTACT OWNS A 2016 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE REGISTERED THE INCORRECT GEAR. PRIOR TO THAT, THE VEHICLE COULD NOT BE DE-POWERED UNTIL AFTER NUMEROUS ATTEMPTS. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION AND THE SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE VEHICLE COULD NOT BE STARTED THREE WEEKS LATER. THE VEHICLE WAS TOWED TO THE DEALER AGAIN WHERE IT WAS DIAGNOSED THAT A 13MM NET WAS LOOSE, THE BOLT NEEDED TO BE TIGHTENED, AND THE WIRE HARNESS NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED AND PROVIDED CASE NUMBER: 31511387. THE CONTACT TRIED TO RETURN THE VEHICLE FOR TRADE-IN OR REIMBURSEMENT, BUT WAS INFORMED BY THE MANUFACTURER THAT CHRYSLER WOULD CONTINUE TO REPAIR THE VEHICLE UNDER WARRANTY UNTIL THE WARRANTY EXPIRED. THE FAILURE MILEAGE WAS 64,002.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10970079,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2017","dateComplaintFiled":"04/03/2017","vin":"2C4RC1BG4GR","components":"STEERING,ELECTRICAL SYSTEM,ENGINE","summary":"WE HAD JUST TURNED INTO OUR SUBDIVISION AND ALL THE LIGHTS IN THE DASH ILLUMINATED, THE WINDSHIELD WIPERS TURNED ON AND THEN WHILE DRIVING DOWN THE ROAD THE ENGINE SHUT OFF. WE WERE TRAVELING AT A LOW SPEED SO WHEN THE VAN CAME TO A STOP WE WERE ABLE TO RESTART IT. THE DEALERSHIP DIDN'T SOUND TO CONCERNED AND ARE GOING TO LOOK AT THE VAN ON THURSDAY. I'M EXTREMELY DISAPPOINTED WITH THEIR RESPONSE AS THIS COULD HAVE EASILY HAPPENED WITH MY KIDS IN THE CAR WHEN IT WAS TRAVELING AT A HIGHER RATE OF SPEED.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10956968,"manufacturer":"Chrysler (FCA US, LLC)","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/24/2017","dateComplaintFiled":"02/25/2017","vin":"2C4RC1BG0GR","components":"POWER TRAIN,ENGINE","summary":"TRANSMISSION FAILURE","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10946550,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/28/2016","dateComplaintFiled":"01/19/2017","vin":"2C4RC1BG1GR","components":"POWER TRAIN,VEHICLE SPEED CONTROL,UNKNOWN OR OTHER","summary":"\"TAKATA RECALL\"... I BOUGHT 2016 CHRYSLER TOWN & COUNTRY TOURING COUPLE OF MONTHS BACK & IT'S HAVE 27,500 MILES ON IT. SINCE I START DRIVING THIS CAR IT'S HAVING AN ISSUE WITH SHIFTING THE GEARS. THE RPM GOES UP TO 4000 TO 5000 RPM & THEN IT'S START SHIFTING THE GEARS ALSO WHEN I DRIVE THE CAR ON HIGHWAY AND PUT CAR ON CRUISE CONTROL THE RPM STAYS NEAR BY 3000 TO 4000RPM. WHEN I PRESS THE ACCELERATOR IT'S NEVER TAKE QUICK PICK IT'S ALWAYS TAKE LONG TIME FOR PICK THE SPEED AND THE ENGINE OR TRANSMISSION MAKE SOME HEAVY NOISE.  I TOOK THE CAR AT CHRYSLER DEALERSHIP & AS PER THEM THERE IS NO PROBLEM AT ALL BUT SERIOUSLY I'M NOT SURE THEY CHECKED MY CAR PROPERLY OR NOT.  AS PER ME THE GEAR IS NOT SHIFTING SMOOTHLY & QUICKLY AS IT'S SUPPOSED TO BE.  *TR","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10944748,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/30/2016","dateComplaintFiled":"01/11/2017","vin":"2C4RC1BG9GR","components":"ENGINE AND ENGINE COOLING,LATCHES/LOCKS/LINKAGES","summary":"CPSC: THE CHECK ENGINE LIGHT WAS BLINKING AND THE VAN KEPT STALLING. THEN THERE WAS THE PROBLEM WITH THE SLIDING DOOR FLEW OPEN WHILE DRIVING. *BF  THE DEALER FOUND THE RIGHT SIDE SLIDING DOOR HANDLE BUTTON WAS STICKING. THEY REPLACED THE HANDLE AND RE-INSTALLED A TOP HINGE.  THE CONSUMER HAD TO RETURN TO THE DEALER FOR A SECOND TIME, BECAUSE THE RIGHT SLIDING DOOR WAS MAKING A NOISE AND IT STILL WAS NOT LATCHING PROPERLY. AGAIN, THE DEALER ADJUSTED THE TOP DOOR ROLLER, CLEARED AND LUBED THE TRACKS.  THE NEXT DAY, THERE WAS STILL A NOISE IN THE DOOR AND IT WAS STILL NOT FUNCTIONING PROPERLY. THE DEALER REPLACED THE TOP, SLIDING ROLLER AGAIN.  FOUR DAYS LATER, THE DOOR DIDN'T WORK AT ALL AND HAD NO MOTOR FUNCTION AND DID NOT WORK. *JB","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10939739,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/23/2016","dateComplaintFiled":"01/04/2017","vin":"2C4RC1BG3GR","components":"ELECTRICAL SYSTEM","summary":"ALL OF THE WARNING LIGHTS ON THE DASH CAME ON, TACHOMETER AND SPEEDOMETER CEASED TO WORK EVEN THOUGH THE MOTOR KEPT ON RUNNING.  CAR WAS TOWED TO LOCAL CHRYSLER DEALER.  A WEEK LATER THEY TOLD ME THE RADIO SHORTED OUT AND THIS CAUSED THE DASH LIGHTS TO MALFUNCTION.  THE RADIO WAS REPLACED UNDER WARRANTY AND THE PROBLEM HAS NOT REOCCURRED YET.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10934345,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/13/2016","dateComplaintFiled":"12/10/2016","vin":"2C4RC1CG8GR","components":"WHEELS","summary":"THE \"SERVICE TIRE\" WARNING LIGHT ACTIVATES AND THE INFORMATION CENTER DOES NOT HAVE AN AIR PRESSURE READING FOR THE RIGHT FRONT TIRE. THE WARNING ACTIVATES AFTER DRIVING FOR SOME MILES AND THEN GOES OFF WITHIN TWO MINUTES. DEALERSHIP SAYS THE SENSOR IS WORKING AND THERE ARE NO \"CODES\" TO CHECK. THIS HAS BEEN GOING ON FOR A MONTH. TIRE PRESSURE IS FINE.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10933787,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/06/2016","dateComplaintFiled":"12/07/2016","vin":"2C4RC1BG7GR","components":"ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE","summary":"VEHICLE HAS HAD REPEATED ISSUES WITH ACCELERATION AND SHIFTING GEARS SINCE PURCHASE.  VEHICLE WILL NOT ACCELERATE OVER 40 MPH WHILE DRIVING AND RPMS REDLINE. IT HAS BEEN IN FOR REPAIR FOR OVER 40 DAYS SINCE MARCH 2016 AND IS CURRENTLY AT DEALERSHIP.   MOST RECENTLY THE VEHICLE LOST ALL POWER, INCLUDING ABILITY TO STEER AND BRAKE PROPERLY, AFTER BEING IN REVERSE BACKING OUT OF MY DRIVEWAY. DURING THE LAST TWO INCIDENTS, NO WARNING LIGHTS HAVE ILLUMINATED, NOR HAVE THERE BEEN ANY FAULT CODES FOUND IN THE VEHICLE'S SYSTEM.  THE VAN IS EXTREMELY UNSAFE AND UNRELIABLE, AND IS A DANGER TO MYSELF AND THREE YOUNG CHILDREN - AS WELL AS OTHER VEHICLES ON THE ROAD.   I HAVE REQUESTED ARBITRATION UNDER NEW YORK STATE'S LEMON LAW AND I HAVE ATTACHED A COPY OF PAPERWORK  RECENTLY SUBMITTED.  THE PDF DESCRIBES, IN GREATER DETAIL, THE ONGOING ISSUES WITH THE VEHICLE, AS WELL AS CHRYSLER'S REPEATED ATTEMPTS TO SERVICE IT WITHOUT SUCCESS.  SINCE VEHICLES ARE MASS PRODUCED, I WORRY THAT OTHER CONSUMERS ARE EXPERIENCING THESE SAME DANGEROUS ISSUES, WITH NO REMEDY IN SIGHT.  THANK YOU FOR LOOKING INTO THIS MATTER.  *TR","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10909273,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2016","dateComplaintFiled":"09/27/2016","vin":"2C4RC1BG2GR","components":"POWER TRAIN","summary":"2016 CHRYSLER TOWN & COUNTRY.  CONSUMER WRITES IN REGARDS TO LACK OF COMMUNICATION/ SERVICE AT DEALERSHIP WITH TRANSAXLE OIL PUMP RECALL REPAIRS.  *SMD  THE CONSUMER STATED A SEVEN HOUR RECALL JOB, TOOK EIGHT DAYS TO COMPLETE. *JB","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10910088,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/09/2016","dateComplaintFiled":"09/27/2016","vin":"2A4GP54L86R","components":"FUEL/PROPULSION SYSTEM","summary":"GAS TANK LEAKING DUE TO RUST","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10907061,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2016","dateComplaintFiled":"09/16/2016","vin":"2C4RC1BG1GR","components":"ENGINE","summary":"TL* THE CONTACT OWNS A 2016 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A LOSS OF ENGINE POWER. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 16V461000 (POWER TRAIN); HOWEVER, THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS APPROXIMATELY 35,500.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10906168,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/22/2016","dateComplaintFiled":"09/13/2016","vin":"2C4RC1BG7GR","components":"POWER TRAIN","summary":"PER THE RECALL, THE TRANSAXLE OIL PUMP MAY EXPERIENCE A LOSS OF PRESSURE WHILE DRIVING AND WILL RESULT IN A LOSS OF POWER AND COULD CAUSE A CRASH WITHOUT WARNING.  I HAVE BEEN TRYING TO GET IN TOUCH WITH THE DEALERSHIP I BOUGHT THE VAN FROM NEW(L&M MOTORS IN ATHENS, TN), AND FOR ABOUT 4 WEEKS THEY KEEP TELLING ME TO CALL BACK NEXT WEEK.  I HAVE A FAMILY WITH TWO YOUNG BOYS.  I BOUGHT THE VAN TO MAKE SURE THEY WERE SAFE, AND I DON'T FEEL SAFE WITH THEM RIDING IN IT.  I DON'T HAVE ANOTHER VEHICLE TO PARK THIS ONE.  I DON'T UNDERSTAND WHY THEY DON'T GIVE ME AN APPOINTMENT, AND ORDER THE PARTS FOR ME.  FOR LESS THAN 10,0000 MILES WHEN I RECEIVED THE RECALL, I DON'T THINK MY FAMILY IS SAFE ANYMORE FOR SUCH A NEW VEHICLE.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10905696,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/11/2016","dateComplaintFiled":"09/12/2016","vin":"2C4RC1BG2GR","components":"ENGINE","summary":"OPERATING VEHICLE AT 65MPH ON I-81 ENGINE SUDDENLY SHUT OFF. VEHICLE WAS IN AUXILIARY MODE. DIGITAL DRIVER DISPLAY WENT BLANK SHOWED ONLY DIRECTION AND TEMPERATURE. POWER STEERING GONE. I CHANGED TO RIGHT LANE, PULLED ONTO SHOULDER AND PLACED CAR IN PARK. I SUCCESSFULLY RESTARTED THE ENGINE. RENTAL VEHICLE ONLY ITEMS ON KEYCHAIN WERE 2 VEHICLE FOBS.  DID NOT HIT KEY WITH KNEE. TANK WAS 7/8 FULL OF GAS. ON FAIRLY LEVEL STRETCH OF ROADWAY. NO ENGINE WARNING LIGHTS DISPLAYED. NO OIL OR TEMPERATURE WARNINGS. I HAD DRIVEN FROM LITTLE ROCK, AR TO NORTH OF ROANOKE, VA WHEN IT HAPPENED WITH NO PREVIOUS ISSUES.   I DROVE ON TO MY DESTINATION OF CHARLOTTESVILLE WITHOUT FURTHER INCIDENT. VEHICLE IS OWNED BY EAC HOLDINGS LLC AND ENTERPRISE RENT-A-CAR COMPANY OF TEXAS. I AM GOING TO TURN CAR IN TO THEM FOR SAFETY REASONS","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10899702,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/04/2016","dateComplaintFiled":"08/31/2016","vin":"2C4RC1CG0GR","components":"POWER TRAIN","summary":"TL* THE CONTACT OWNS A 2016 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE WAS PURCHASED ON AUGUST 3, 2016 AND WAS DELIVERED TO THE CUSTOMER ON AUGUST 4, 2016. THE CONTACT LATER DISCOVERED THAT THE VIN HAD AN INCOMPLETE RECALL AT THE TIME OF DELIVERY, NHTSA CAMPAIGN NUMBER: 16V461000 (POWER TRAIN). THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10899840,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/30/2016","dateComplaintFiled":"08/31/2016","vin":"2C4RC1CG3GR","components":"POWER TRAIN","summary":"ON JULY 30, 2016 I WAS SOLD A MINI-VAN WHICH HAD A RECALL ISSUED 2 DAYS PRIOR, ON JULY 28TH.  THE DEALER HAS REFUSED TO ACKNOWLEDGE THAT THEY SOLD ME A VEHICLE WITH AN ACTIVE POWER TRAIN DEFECT.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10898172,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/22/2016","dateComplaintFiled":"08/24/2016","vin":"2C4RC1BG8GR","components":"POWER TRAIN","summary":"TL* THE CONTACT OWNS A 2016 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V461000 (POWER TRAIN) AND ATTEMPTED TO SCHEDULE A RECALL REPAIR. THE DEALER WAS UNABLE TO SCHEDULE THE REPAIR WITHIN A REASONABLE TIME FRAME. THE DEALER INDICATED THAT THE EARLIEST REPAIR WOULD BE SEPTEMBER 9, 2016. THE MANUFACTURER WAS INFORMED AND WAS UNABLE TO PROVIDE A MORE REASONABLE TIME FRAME. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10894435,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/09/2016","dateComplaintFiled":"08/09/2016","vin":"2C4RC1BG2GR","components":"POWER TRAIN","summary":"TL* THE CONTACT OWNS A 2016 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V461000 (POWER TRAIN); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10864006,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/29/2016","dateComplaintFiled":"05/09/2016","vin":"","components":"SEATS","summary":"I WAS ATTEMPTING TO MOVE THE SECOND ROW BUCKET SEAT FORWARD. I PULLED ON THE SIDE OF THE SEAT AND THE ENTIRE SEAT FOLDED, INCLUDING THE HEADREST. MY HAND WAS NEAR THE HEADREST, AND WHEN THE HEAD REST CLOSED, MY FINGER WAS CAUGHT UNDER WHERE THE BARS THAT SUPPORT THE HEAD REST AND THE HEAD REST AND THE TIP OF MY FINGER WAS CRUSHED AND FRACTURED.  WHEN THE HEADREST CLOSES THE IMPACT IS SO FORCEFUL.   I DON'T HAVE A VIN SINCE THIS WAS A RENTAL.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]}]}