{"count":502,"message":"Results returned successfully","results":[{"odiNumber":11747251,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/26/2026","dateComplaintFiled":"06/29/2026","vin":"1c4rdjdg0fc","components":"SEATS","summary":"Driver headrest deployed without any accident. I was sitting in my car and the headrest made a loud bang and hit the back of my head causing me whiplash","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11732800,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/27/2026","dateComplaintFiled":"04/21/2026","vin":"1c4sdjct5fc","components":"SEATS","summary":"03/27/2026 Driver headrest popped open while I was sitting in the driver's seat in my driveway for no reason. Other than a very load bang and a headache from being struck in the head, nothing else was damaged.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11731627,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/12/2026","dateComplaintFiled":"04/16/2026","vin":"1C4RDJAG9FC","components":"ENGINE","summary":"Engine light came on, no warning. Took to garage to check diagnostic system, went through system, did some work and light went off. Week later, light back on..took back to garage - they documented all they saw within diagnostic system and sent me to dealer.  There was no indication of failure, drove fine but dealer made appt. Did some research and found out this year/make/model had complete engine failure at low mileage. No recall ever made. 3.6L Pentastar V6. Dealer took apart manifold, ran compression test, intake/exhaust valves leaking, engine block flatness - had to replace engine block. No precipitation of this issue other than engine light.  A complete engine failure without an accident, at low mileage and a known issue without a recall on a specific engine is quite concerning.  I basically paid $14, 400 for a new engine where I could have bought a used Durango . My 2000 Durango had well over 100k miles when I donated to charity and purchased this 2015 in 2016 off lot as used with 22 miles on it.  I am not sure how to reconcile this damage and out-of-pocket expense for a known issue when no recall was made. Did I buy a lemon? Given the same engine was put back in, will I have to replace again in another 50k miles? I feel like I am due some type of refund given this problem is a known problem but no recall was issued. Thankfully it did not overheat, blow the engine while driving or cause an accident given this issue was a ticking time bomb.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11729015,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/31/2026","dateComplaintFiled":"04/03/2026","vin":"1C4RDHEG5FC","components":"ELECTRICAL SYSTEM,SEATS,ENGINE","summary":"What component or system failed or malfunctioned, and is it available for inspection upon request? Passenger and driver seat caught on fire spontaneously, engine or battery has also been dying/ malfunctioning, touch screen also has issues. Yes available for inspection.   How was your safety or the safety of others put at risk? Almost burned by seat of if I didn\u2019t smell a burning smell.  Has the problem been reproduced or confirmed by a dealer or independent service center? Not yet.  Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Not yet.  Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11727199,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/20/2026","dateComplaintFiled":"03/26/2026","vin":"1C4RDJAG6FC","components":"FUEL/PROPULSION SYSTEM","summary":"The fuel pump system has failed. The vehicle will turn over but will not start, it tries to start but keeps dying out as it\u2019s cranking over. My vehicle is the only means of transportation for myself and kids.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11726600,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/24/2026","dateComplaintFiled":"03/24/2026","vin":"1C4SDJET3FC","components":"SUSPENSION,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL","summary":"I have not had an issue as of yet...but my insurance company has warned me of 4 recalls that are apparently active on my vehicle and told me to come to your site to verify, but it says there are zero recalls on my vehicle, so I am wary of what to do. I was told by a local mechanic that one of the things listed in the recalls was potentially a issue for me but I would need to take my vehicle to the dealership to have it rectified. I do not want to have to pay for something if it is truly on a recall! I have children and I want my vehicle to be safe not only for them, but for myself and all those on the road around me, please help me verify these recalls are not just unfounded! I will attach a screen shot of what my insurance says is being and needed recalled below!","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11723877,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/07/2026","dateComplaintFiled":"03/12/2026","vin":"1C4RDHAG5FC","components":"SEATS","summary":"On Saturday, March 7, 2026 my husband was driving our 2015 Dodge Durango when the driver seat head rest popped out unexpectedly. There was no accident, no sudden breaking, no impact of any kind, no hitting bump in the road, etc. There was no serious injury or accident caused by this happening, however the sudden and unexpected occurrence caught my husband by surprise as he was driving and startled him. There were no warning lights or sounds. This was completely unexpected. The disengaged head rest is still in on  the driver seat. This makes for a very uncomfortable position for the driver and should there be an accident, it could cause injury to the driver.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11718446,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/02/2026","dateComplaintFiled":"02/17/2026","vin":"1C4RDHAG7FC","components":"AIR BAGS","summary":"Driving down the road on 2 different instances and the head rest deployed on its own fist the driver side next the passenger side. Can\u2019t be reset the clip inside broke. Do accident at all.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11712855,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2023","dateComplaintFiled":"01/23/2026","vin":"1C4SDJET3FC","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"**Subject:** Request for Investigation \u2013 Dodge Durango Taillight Water Intrusion and Safety Hazard  To Whom It May Concern,  I am writing to formally request that the National Highway Transportation Administration (NHTSA) investigate a widespread and potentially dangerous manufacturing flaw affecting Dodge Durango vehicles. Both my vehicle and a significant number of other Dodge Durango owners have experienced a recurring issue where water enters the taillight assembly. This intrusion causes the taillights to malfunction, resulting in the lights going out unexpectedly.  This defect not only compromises vehicle safety by reducing visibility and signaling capability, but also poses a risk of further electrical damage. In some cases, owners have reported concerns about potential electrical failures and even fire hazards due to water exposure within the taillight housing.  Given the prevalence of this issue among Dodge Durango owners, I strongly urge the NHTSA to conduct a thorough investigation and require the manufacturer to address this defect. Importantly, any corrective action should be provided at no out-of-pocket cost to affected vehicle owners, as this is a clear manufacturing flaw that impacts safety and reliability.  Thank you for your attention to this urgent matter. I look forward to your response and to seeing appropriate action taken to protect consumers and ensure vehicle safety.  Sincerely,   [XXX]  [XXX]  [XXX]  [XXX]    . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11711668,"manufacturer":"Chrysler (FCA US, LLC)","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/09/2026","dateComplaintFiled":"01/17/2026","vin":"1c4sDjct9fc","components":"POWER TRAIN,UNKNOWN OR OTHER,SERVICE BRAKES","summary":"2015 Dodge Durango AWD rolls downhill while in Park. Electronic parking brake engages and locks rear wheels, but vehicle still moves. Rear wheels slide while front wheels roll. Occurred multiple times over several years, including a recent incident where a person was nearly struck. Dealer unable to diagnose.\u201d","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11707352,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/04/2025","dateComplaintFiled":"12/28/2025","vin":"1C4SDJET9FC","components":"SEATS","summary":"While the vehicle was parked and not in operation, the passenger-side active head restraint suddenly deployed forward on its own. There was no collision, no braking event, no external force, and no warning lamps, messages or other systems of the problem or that it was going to occur.  The deployment was unexpected and presents a risk of head or neck injury, as the active head restraint is designed to move only during a rear-impact event.  This appears to be a known defect, as the manufacturer previously issued Warranty Extension X88 related to unintended Active Head Restraint deployment on certain 2014\u20132015 Dodge Durango vehicles.  A Dodge dealership refused to repair the defect, stating the warranty extension expired, and quoted over $800 for repair. The dealership did not provide a written denial or repair order.  This condition involves a federally required safety system and constitutes a safety defect.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11705253,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/31/1969","dateComplaintFiled":"12/16/2025","vin":"1C4RDHAG1FC","components":"POWER TRAIN,EXTERIOR LIGHTING,UNKNOWN OR OTHER","summary":"When I first got the car I didn\u2019t notice the problem until one day it rained very hard and I didn\u2019t care that much to drive I sat that night out and waited until the next day I go out to my car and my rear light bar the race track taillight completely out like it wasn\u2019t on where my truck is the outside lights where the break lights are was on but the truck area is out I\u2019m receiving citations after citations for this reason I can\u2019t get insurance because they won\u2019t pass the inspection for that light common sense but I told my car lot mega moters here in the Houston area they told me they couldn\u2019t help me with the issue so I\u2019m in a deep depression and I love my car but this issue is going to far now and I\u2019m willing to fix if it\u2019s fixed able but this issue is definitely with dodge themselves I\u2019ve noticed a couple more Durangos rear taillights out on the road also I be wanna stop them and ask about the issue because I need help","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11701573,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"11/04/2025","dateComplaintFiled":"11/25/2025","vin":"1C4SDHCT2FC","components":"SEATS","summary":"The driver's side head rest deployed while I was driving on the highway without any collision and struck me in the back of the head hard. I did experience some whiplash symptoms for a few days as was confirmed by my chiropractor doctor. Post inspection revealed the plastic retaining brackets failed and the spring force released and deployed the headrest. I contacted Chrysler customer care (reference case #94643848) and was told my vehicle was just past the 10 year warranty period by 3 months and they would not cover the replacement cost. The replacement would be nice but what about the safety aspect? Why wasn't this a mandatory recall? Like the air bags issue years ago.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11699293,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/13/2025","dateComplaintFiled":"11/13/2025","vin":"1C4RDHAG4FC","components":"SEATS","summary":"Headrests popped off","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11698901,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"11/01/2025","dateComplaintFiled":"11/12/2025","vin":"","components":"AIR BAGS","summary":"The contact's fianc\u00e9 owns a 2015 Dodge Durango. The contact stated that upon start of the vehicle, the front, passenger side headrest air bag deployed without impact. The contact stated that the air bag hit the contact's fianc\u00e9 in the neck. The contact's fianc\u00e9 had suffered from neck pain as a result of the incident, but did not seek medical assistance. The dealer was notified of the failure, and the contact was informed that there were no recalls on the vehicle. The manufacturer was also notified of the failure and was given the same information as the dealer. The vehicle had yet to be repaired. The failure mileage was approximately 130,000. The VIN was not available.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11693343,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/20/2025","dateComplaintFiled":"10/14/2025","vin":"1C4SDHCT2FC","components":"TIRES","summary":"Goodyear Fortera HL, M&S 265 / 50R 20, tread separated from driver side rear tire, [XXX] at 11:15am, while driving speed limit on [XXX] .  The tire was not flat (see photos), but the tread was completely gone and I was riding on steel belts. Extensive damage was done to the left rear quarter of the vehicle, and underneath the wheel well.  Estimate over $3,500.00.  I also had to replace two rear tires, over $500.00.   This incident happened while I was out of state and on vacation. When I returned to my home in Florida, I called Goodyear Property Damage group, but they said that they could do nothing to help me without getting the damaged tire back to the company.  Unfortunately, Mavis Tire in Matthews, NC disposed of the tire.  I offered to send Goodyear photos of the damaged tire and vehicle, but they refused because they said that they needed the tire.   No warning lamps, messages or symptoms occurred prior to the incident. AAA, Mavis tire, Classic Collision Ocala and insurance representatives have inspected the vehicle damage. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"},{"type":"Tire","productYear":"9999","productMake":"GOODYEAR","productModel":"FORTERA","size":"P245/75/R16","manufacturer":"Goodyear Tire & Rubber Company"}]},{"odiNumber":11690903,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/07/2025","dateComplaintFiled":"10/02/2025","vin":"1C4RDJAG8FC","components":"ELECTRICAL SYSTEM","summary":"My Durango was sitting for 2days and caught on fire.Started in the rear back of the truck on the passenger side. Fire  Dept said it was Electrical and 10,000 dollars of damage.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11688745,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"09/19/2025","dateComplaintFiled":"09/21/2025","vin":"1C4RDHDG3FC","components":"SEATS","summary":"Both headrests in front seat deployed while driving causing neck pain and almost caused an accident. I was driving on the highway and it popped and hit my head forcing my head forward and me losing focus. No warning signs. Looked up the issue and it seems to be a known issue for the vehicle. Have not taken to the dealer as I do not have the money to replace them.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11688515,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/16/2025","dateComplaintFiled":"09/19/2025","vin":"1C4RDHDG1FC","components":"ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM","summary":"When driving home from work the car started malfunctioning wrong , accelerating by itself and I started to smell smoke when I pulled over to the side I started smelling smoke as soon I exited the vehicle it started flaming. Everything in my vehicle was burnt the fire department came and stated I should look up any recalls they said it was electrical. I bought the vehicle 30 days ago , dealership will not help neither the loan company I'm stuck with a vehicle who was sold with electrical problems almost to my life.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11683308,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/30/2025","dateComplaintFiled":"08/26/2025","vin":"1C4SDJET9FC","components":"UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM","summary":"-Recall Symptom (2011\u20132013 Recall P54/V62) Fuel pump relay defect in TIPM caused no-start condition -My Vehicle Failure (2015 Dodge Durango) Repeated no-start condition after fuse failure -Recall Symptom (2011\u20132013 Recall P54/V62) Relay defect caused fuel pump circuit to overload or fail -My Vehicle Failure (2015 Dodge Durango) Main and auxiliary fuel pumps both failed (\u201cfried\u201d quoted by Dealership) -Recall Symptom (2011\u20132013 Recall P54/V62) Vehicles stalled or lost power due to electrical fault -My Vehicle Failure (2015 Dodge Durango) Vehicle undriveable due to pump failure and blown fuses -Recall Symptom (2011\u20132013 Recall P54/V62) Recall remedy: external relay harness installed to bypass defect -My Vehicle Failure (2015 Dodge Durango) No remedy offered; repeated fuse replacements also failed","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11679862,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":true,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"08/11/2025","dateComplaintFiled":"08/11/2025","vin":"1C4RDJAG3FC","components":"ELECTRICAL SYSTEM","summary":"The contact owns a 2015 Dodge Durango. The contact stated that while the vehicle was parked, the contact returned to the vehicle to retrieve a work bag from the trunk. The contact noticed that there was smoke inside the vehicle, and flames were coming from underneath the front passenger's side seat. The contact was able to extinguish the fire with his breath, hand, and a cloth; however, the smoke persisted. The fire department was contacted and arrived at the scene. The fire department confirmed that the fire originated from the battery. No police report or fire department report was filed. The vehicle was towed to an autobody repair shop by the insurance company for an estimate of the repair. The contact sustained smoke inhalation but had not yet received medical assistance. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 154,000.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11678051,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/02/2025","dateComplaintFiled":"08/03/2025","vin":"1C4RDHAG5FC","components":"SEATS,UNKNOWN OR OTHER","summary":"The drivers side head rest busted open while driving down the highway. Smacked my head pretty good and startled me while in the roadway.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11675549,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/23/2025","dateComplaintFiled":"07/23/2025","vin":"1C4RDJEG0FC","components":"ENGINE","summary":"Cooling system","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11674437,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/18/2025","dateComplaintFiled":"07/18/2025","vin":"1C4RDJEG7FC","components":"AIR BAGS","summary":"The active headrest failed. It is a safety issue due to it failing out of nowhere with no signs of an issue. It broke free and pushed my head forward aggressively causing neck pain. I am a licensed mechanic and verified the cause of failure.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11669070,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/24/2025","dateComplaintFiled":"06/25/2025","vin":"1C4RDJAG2FC","components":"SEATS","summary":"Walked out to my car and noticed that my passenger seat headrest had deployed and I am not able to get it to reset back into place. The car was not involved in an accident and hasn\u2019t been driven for several days, this just happened on its own. I\u2019m thankful I wasn\u2019t driving and it didn\u2019t happen to the driver seat and even more thankful that it didn\u2019t happen with a passenger in that seat.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11664949,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/04/2025","dateComplaintFiled":"06/04/2025","vin":"1C4SDJET9FC","components":"ELECTRICAL SYSTEM","summary":"The contact owns a 2015 Dodge Durango. The contact stated that while driving at an undisclosed speed, the inadvertently lost motive power. The contact was able to pull to the shoulder of the roadway; however, the vehicle failed to restart. After a visual inspection of the engine compartment the contact observed that the F70 Fuel Pump fuse was blown. There were no warning lights illuminated. The vehicle was towed to the dealer, who diagnosed failures with the fuel pump and fuel pump auxiliary power relay. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 15V115000 (Electrical System); however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was unknown.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11664024,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/30/2025","dateComplaintFiled":"05/30/2025","vin":"1C4RDJDG1FC","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING","summary":"Im again reporting the racetrack tail lights. Im seeing a lot more water intrusion in dodge durangos of many years. We want answers! This needs to be investigated stat! Consumers should not have to pay $1800 for failure on dodges part! They know this is an issue with many years of these durangos. There is already a class action lawsuit against them for this issue. Please investigate this! We want answers....","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11661424,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/14/2025","dateComplaintFiled":"05/16/2025","vin":"1C4RDJAG5FC","components":"SEATS","summary":"The contact owns a 2015 Dodge Durango. The contact stated while driving approximately 15 MPH, the contact heard an abnormal banging sound coming from the vehicle. The contact stated that the passenger in the front passenger\u2019s seat had been struck in the back of the head by the head rest. There was no injury reported. The contact stated there was no warning light illuminated. The contact stated that the head rest padding had separated from the head rest enclosure. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the Dynamic Head Restraint had deployed and needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was 107,653.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11661119,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"05/06/2025","dateComplaintFiled":"05/15/2025","vin":"1C4RDJAG0FC","components":"SEATS","summary":"my car was parked in a parking lot and the headrest deployed, exploded into my head, I blacked out was taken to hospital with a concusion. I did not or even see a recall or any warning  this just happened a few days ago, I have not taken it to dealers. Speaking with lawyers at the moment. there was no accident or movment to cause it to deploy. it was random. It is available if needed to be inspected. no police inspection or insurance inspection","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11660589,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/07/2025","dateComplaintFiled":"05/13/2025","vin":"1C4RDJDG0FC","components":"SEAT BELTS","summary":"I cannot buckle in my driver side seatbelt. I contacted the dealership I bought my car from and they said 361 parts have been ordered nationwide and no one is receiving the seat belt buckle part.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11657055,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/27/2025","dateComplaintFiled":"04/27/2025","vin":"1C4RDHAG8FC","components":"AIR BAGS","summary":"Passenger seat Headrest popped out for no reason. Got a  headache from it cause of the impact it caused. Was only driving in my neighborhood at 25mph. No accident occurred","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11655973,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2025","dateComplaintFiled":"04/22/2025","vin":"1C4RDJDG9FC","components":"ELECTRICAL SYSTEM,AIR BAGS,SEATS","summary":"My system keeps saying my seat needs Serviced for airbag system. Something electric is burning and something is happening with my radio system. It keeps changing to different stations or settings while music is playing","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11653109,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/10/2023","dateComplaintFiled":"04/07/2025","vin":"1C4RDJDG7FC","components":"AIR BAGS","summary":"Passenger Occupant Detection system is faulty. Airbag service system indicator light comes and goes. The vehicle has been seen by an independent service center and they say this is a common issue with dodge and thus issue should be covered by dodge.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11653118,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/03/2024","dateComplaintFiled":"04/07/2025","vin":"1C4RDJDG7FC","components":"ENGINE","summary":"Oil Filter Housing Cracked resulting in a major oil leak . My vehicle just turned 125,000 miles. it ended up with an engine knock and needing to replace all of the lifters.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11651608,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/13/2025","dateComplaintFiled":"03/30/2025","vin":"1C4SDJET2FC","components":"EXTERIOR LIGHTING","summary":"The Racetrack taillight assembly is partially working..I have to take it to a Chrysler Dodge dealer to get it fixed and I hear it is expensive..I am [XXX] on a fixed income but I know it has to be fixed..it\u2019s dangerous what happens if they all go out and I have no lights..this problem has to be fixed.. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11649690,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/21/2025","dateComplaintFiled":"03/21/2025","vin":"1C4RDJDG1FC","components":"EXTERIOR LIGHTING","summary":"I am filing a complaint regarding a serious safety defect in the 2014-2023 Dodge Durango racetrack taillight assembly. The taillight allows moisture intrusion, leading to electrical failures, overheating, and potential fire hazards. This issue is the subject of a class action lawsuit  [XXX] , et al., v. FCA US LLC), yet Dodge has not taken action.  Key Safety Concerns:  Fire Hazard: Electrical shorts and melted wiring have been reported.  Safety Risk: Flickering or failed brake lights and turn signals increase the risk of accidents.  Financial Burden: Replacement costs exceed $1,800, and vehicles cannot pass state inspections with a failed taillight.  Widespread Issue: The defect affects multiple model years, indicating a manufacturer defect rather than wear and tear.   The class action lawsuit highlights Dodge\u2019s failure to address this safety issue despite numerous complaints. A jury trial is set for January 2027, but owners should not have to wait years for resolution.  I urge the NHTSA to investigate this issue and require Dodge to issue a recall to fix or replace defective taillights at no cost to owners. Please provide an update on this complaint.   INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11647130,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/05/2024","dateComplaintFiled":"03/08/2025","vin":null,"components":"ELECTRICAL SYSTEM,STRUCTURE","summary":"I have a 2015 but on all Durangos with the reat racetrack brake lighting, 2014 and newer dodge durango's, this product is fully defective on all. The brake lights and running lights go out and stop working on this style lighting and also obtain moisture. First you start losing some of the lighting on the track lighting as in brake light's until it fully goes out. This product needs to be recalled and replaced","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11647133,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/05/2024","dateComplaintFiled":"03/08/2025","vin":null,"components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING,STRUCTURE","summary":"The rear led license plates light obtain moisture corroding the electrical as do the racetrack rear light and go out. I have replaced the 2 rear license plat light assemblies and have gone again again causing myself to receive a traffic citation and attorney fee's due to this defect that thousands of other people are filing complaints about. All of the rear body lighting needs to be recalled and reimbursed for these expenses. The license plate led light(2) are not cheap from the dealer. I have also now received a traffic citation for the brake lighting not properly working on the race track lighting so I will be filing this as a legal matter with the courts to be reimbursed  A police report was done as I was ticketed for both on 2 different occasions.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11646594,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/25/2024","dateComplaintFiled":"03/05/2025","vin":"1C4RDJDG9FC","components":"ELECTRICAL SYSTEM","summary":"The rear race track light is not working completely and also the license plate lights are corroded and not working. Needs replacement.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11638300,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/20/2024","dateComplaintFiled":"01/24/2025","vin":"1C4RDJDG4FC","components":"ENGINE","summary":"The contact owns a 2015 Dodge Durango. The contact stated while driving, parked, or stationary, the vehicle started making a clicking noise. There was no warning light illuminated. The vehicle was driven to an independent mechanic where it was diagnosed with the pen star tick. The contact attempted to repair the vehicle by performing several oil changes, but the failure persisted. The local dealer was contacted; however, the vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 104,000.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11638144,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/09/2025","dateComplaintFiled":"01/23/2025","vin":"1C4RDJAG5FC","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING,VISIBILITY/WIPER","summary":"The license plate light bulbs keep burning out  caused by moisture/ wetness in the connectors due to poor design of rear lights.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11636854,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/23/2024","dateComplaintFiled":"01/19/2025","vin":"1C4RDJDG3FC","components":"AIR BAGS","summary":"While driving down the road the passengers headrest exploded and now I can\u2019t get it to close back. Almost caused an accident.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11632742,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/19/2024","dateComplaintFiled":"12/27/2024","vin":"1C4RDJDG9FC","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING","summary":"The rear LED license plate lights are corroded and need replacing. One does not work.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11630532,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/07/2024","dateComplaintFiled":"12/13/2024","vin":"1C4RDJDGXFC","components":"SEAT BELTS","summary":"The contact owns a 2015 Dodge Durango. The contact stated that upon entering the vehicle, the driver\u2019s side seat belt failed to click and lock into the buckle as designed. The local dealer was not contacted. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 125,000.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11627473,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2024","dateComplaintFiled":"11/26/2024","vin":"1C4SDJCT3FC","components":"EXTERIOR LIGHTING,SEAT BELTS","summary":"Driver side and third row passenger side seat belts have stopped retracting, will not retract.  Exterior tail light is going out due to faulty manufacturer seal, water gets in and destroys tail light from inside which also lets water get into license plate bulb and makes the license plate bulbs burn out constantly.   I feel unsafe driving my vehicle due to the seatbelt not retracting, if I have to slam on my brakes, the seal belt does not lock up like it should. I cannot have a passenger in the third row passenger side due to the seatbelt being loose and not retracting at all.  Vehicle has not been reproduced, confirmed or inspected yet by anyone other than myself and passengers.  No warnings before any of the issues.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11627336,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/25/2024","dateComplaintFiled":"11/25/2024","vin":"1C4RDHAG6FC","components":"ELECTRICAL SYSTEM,AIR BAGS","summary":"Head rest on driver side with air bag started coming apart for no reason. I don\u2019t see a recall  Also, water keeps poking into rear tail light. No matter how many times I\u2019ve drained it. I\u2019ve heard this issue is called vehicle fires due to water getting into the electrical. I don\u2019t want my vehicle to catch on fire with me or my grandkids inside. There is zero recalls and thousands of complaint regarding this issue. Dodge really need to do something about this before someone loses their life","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11625318,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/14/2024","dateComplaintFiled":"11/14/2024","vin":"1C4RDHAGXFC","components":"SEAT BELTS","summary":"B post seat belt path mount is cracking like on the current recall for this year and model.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11613627,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/20/2023","dateComplaintFiled":"09/09/2024","vin":"1C4SDJCT0FC","components":"SUSPENSION,ENGINE","summary":"Front differential has went out.   The motor is also over heating and has been since I\u2019ve got the car","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11610896,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"08/25/2024","dateComplaintFiled":"08/26/2024","vin":"1C4SDJCT5FC","components":"UNKNOWN OR OTHER","summary":"While driving to the store (with my son in the front passenger seat) all of a sudden, and for no apparent reason, the front passenger seat headrest popped (came forwards) striking him in the back of the head with substantial force stun him temporarily. The startled me. He had  a headache for a couple hours afterwards.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11609500,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/25/2024","dateComplaintFiled":"08/19/2024","vin":"1C4RDJDG0FC","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING","summary":"Sections of LED brake light/race track light has stopped working due to water intrusion in rear panel. Back panel is not secured properly, allowing water to enter, corrode the harness and lights to fail. Due to this, the license plate harness & connectors are corroded as well. Replacing the tag lights will not fix the problem, you must replace the whole wiring harness for it to work again. The wiring harness is sold as one piece now by manufacturer due to this KNOWN issue, costing $600-$1000 to purchase and install. Manufacturer has stopped selling just the plate light plugs because they know the common issue with water damage, light failure and corrosion.  The license plate lights are required by law to be working. Owners cannot continue replacing every year due to the manufacturers inadequate design. This impacts drivers with safety and on a legal level from law enforcement. There were no warning signals on my dash of this issue. Law enforcement has pulled me over for this issue and recommended speaking with the manufacturer.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11608063,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/09/2024","dateComplaintFiled":"08/12/2024","vin":"1C4RDJAG1FC","components":"UNKNOWN OR OTHER","summary":"Driver's Active Head Restraint (AHR) deployed while driving the vehicle.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11606465,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/04/2024","dateComplaintFiled":"08/05/2024","vin":"1C4RDHAG2FC","components":"SEATS","summary":"Unknown, my active headrest deployed without an accident. I would think this could cause an accident when I was driving. Lucky it was the passenger headrest.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11606127,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2024","dateComplaintFiled":"08/02/2024","vin":"1C4RDJDG5FC","components":"ELECTRICAL SYSTEM","summary":"Right headlight fuse will blow, then the blower motor for the front A/C goes out. Replaced in 2023, happened again in 2024","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11605655,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/10/2024","dateComplaintFiled":"07/31/2024","vin":"1C4RDJDG4FC","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2015 Dodge Durango. The contact stated while the vehicle was parked, there was an abnormal sound coming from the engine. No warning light was illuminated. The vehicle was driven to an independent mechanic and was diagnosed with engine failure. The contact stated that there was a recall for the failure; however, the VIN was not included. The vehicle was not repaired. The manufacturer was notified of the failure and confirmed that the VIN was not included in the recall. The contact researched online and became aware of NHTSA Action Number: 10239957 (Engine and Engine Cooling) however, the VIN was not included. The contact was referred to the NHTSA Hotline to report the failure. The failure mileage was unknown.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11596371,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/25/2024","dateComplaintFiled":"06/25/2024","vin":"1C4SDJET9FC","components":"SEATS","summary":"Active head restraint broke and popped open. The headrest are available for inspection.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11594511,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/20/2024","dateComplaintFiled":"06/15/2024","vin":"1C4RDJDG2FC","components":"UNKNOWN OR OTHER","summary":"The rear bolt which holds the automatic lift for the rear hatch broke off and is stripped. The trunk door is no longer being supported by the arm and is quite heavy. Every mechanic is unable to address the issue and this seems to be very common among this model of the car. The broken bolt is flushed against the frame of the vehicle. Images of the issue are included.     Here is a discussion post of consumers discussing this same issue for reference.. [XXX]  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11584964,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/17/2024","dateComplaintFiled":"04/24/2024","vin":"1C4RDJAG8FC","components":"ENGINE","summary":"1. Oil cap/oil cooler reservoir leaking oil and antifreeze on engine. I will be replacing soon and will keep defective part for your review. 2. Safety concern is that due to oil and coolant can pool up on top of engine, the liquids could catch on fire.  This create high safety risk to my family and other people that may try to put out fire. 3. The leaking issue is well known to dealers and repair shops. Many on line leak issue noted. The original oil cooler reservoir base is made of plastic.  Since the cooler is sitting right on top of pentastar 3.6 engine, the plastic base is exposed to severe heat and heat/temp  cycles.  The suspect cause of leaks points to plastic base warping creating seal leaks or stress cracks in housing.   Part should be more a robust material like aluminum. 4. Leak was found recently April 17, 2024, by service tech during oil change. No oil or temp lights came on.    Has not been reviewed by police, manuf, insurance.  Cost to repair $800 to $1200.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11584306,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/15/2024","dateComplaintFiled":"04/21/2024","vin":"1C4SDJET1FC","components":"SEATS","summary":"Passenger seat active head restraint deployed without warning. Vehicle was not running or involved in an accident at time of deployment.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11581220,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/25/2024","dateComplaintFiled":"04/04/2024","vin":"1C4RDHDG8FC","components":"UNKNOWN OR OTHER","summary":"Unknown","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11576902,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/13/2022","dateComplaintFiled":"03/12/2024","vin":"1C4SDJCT6FC","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING","summary":"The rear 'race track' tail lights fail to light or are dim in lower sections of the assembly installed on the rear tailgate. Water enters the assembly over time and collects in the lower sections of the assembly causing the installed LED's and circuitry in those sections to fail. This repair is not covered by the extended warranty and would cost drivers approx 800 to install a replacement which would also leak.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11572856,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/19/2024","dateComplaintFiled":"02/20/2024","vin":"1C4RDJAG6FC","components":"AIR BAGS","summary":"Air bag stating it needs serviced the light will come on periodically it is not present every-time vehicle is driven.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11572896,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/02/2024","dateComplaintFiled":"02/20/2024","vin":"1C4SDJET3FC","components":"UNKNOWN OR OTHER","summary":"The rear taillights are taking in water and causing the lights to go out.  This appears to be a systemic issue with Dodge Durango's as based on the fact of the high number people indicating the same issue on Dodge Durango Facebook pages.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11569683,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/03/2024","dateComplaintFiled":"02/03/2024","vin":"1C4RDJDG8FC","components":"SEATS,UNKNOWN OR OTHER","summary":"Passenger side active headrest deployed without warning.  No lights/ alarms on dash display.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11567814,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2023","dateComplaintFiled":"01/25/2024","vin":"1C4RDJDG7FC","components":"EXTERIOR LIGHTING","summary":"Rear gasket on tail light assembly is faulty and causes water to leak in to rear running light and the light fails and doesn't work anymore. I'm requesting an investigation or recall on the rear assembly to have them fixed or replaced for safety and uniformity. The OEM part number is 68453659AA","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11567069,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/04/2023","dateComplaintFiled":"01/22/2024","vin":"1C4RDHEG3FC","components":"ENGINE","summary":"Audible ticking noise from valve train. Upon further inspection a discovered a damaged roller follower. Cause of damage was the failure of the needle bearings within the roller follower","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11567070,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/22/2024","dateComplaintFiled":"01/22/2024","vin":"1C4RDHEG3FC","components":"POWER TRAIN","summary":"Transmission, 845RE, showed moist casing and oil pan. Inspected and removed transmission to discover a stress fracture in top housing/casing of the transmission. Unable to repair or replace due to no replacements available through any supply source.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11556934,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/11/2023","dateComplaintFiled":"11/27/2023","vin":"1C4RDHAG2FC","components":"POWER TRAIN","summary":"The transmission shifts extremely hard from 1st to 2nd gear so hard it feels like you've been hit from behind. The jerk is so extreme I believe it could cause an accident. It is unsafe for dodge to leave this a problem. The problem is very well known a simple Google search shows there is alot of people with this problem. It also shifts hard from 6 to 5th gear and 4th to 3rd and 3rd to 2nd gear not as extreme as 1st to 2nd but hard enough to say wtf was that. I've had it looked at twice and they always claim to not feel it which is more of we don't want to do the warranty work. The technician even said dodge doesn't want to do anything unless the transmission is just inoperable. This is horrible to deal with and something needs to be done asap.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11554405,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/08/2023","dateComplaintFiled":"11/09/2023","vin":"1C4RDJAG7FC","components":"ENGINE","summary":"Oil Filter Housing Cracked resulting in a major oil leak .  My vehicle just turned 120,000 miles this is the 2nd Durango I have owned that has developed the same issue. The first time it ended up with an engine knock this time I hope to have caught it soon enough","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11552527,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/20/2020","dateComplaintFiled":"10/29/2023","vin":"1C4RDHAG8FC","components":"SEATS","summary":"The headrests deployed randomly even though there was no accident to cause it. This puts others at risk as it can potentially lead to minor head injuries if the driver and passenger are driving. Problem was never accessed by dealer or insurance, but other owners of Chrysler made products have reported this issue. There has been no warnings anywhere, just a mechanical issue in the headrest.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11549973,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/14/2023","dateComplaintFiled":"10/14/2023","vin":"1C4SDJET1FC","components":"EXTERIOR LIGHTING","summary":"The racetrack style light on the back of my vehicle has water buildup on the inside. It has started to burn out the light. The unit is still partially functional so it's not available for inspection. The left license plate light on my vehicle doesn't function due to the corrosion inside the connector as well. This is a safety risk due to other driver not being able to see my Vehicle clearly during night or other conditions. There were no warning indicators on the dash about this issue. The Vehicle has not been inspected by anyone other than myself.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11549194,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/17/2022","dateComplaintFiled":"10/10/2023","vin":"1C4RDJAG2FC","components":"EXTERIOR LIGHTING","summary":"The rear back light in my dodge Durango went out  on it own and I've seen multiple Durango with the same issue . I\u2019ve attached example . Ive seen multiple cars with this same issue so there has be manufacturers issue","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11548749,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/18/2023","dateComplaintFiled":"10/06/2023","vin":"1C4RDJEG1FC","components":"SUSPENSION,VEHICLE SPEED CONTROL,SERVICE BRAKES","summary":"Brakes front and rear suspension  this suv has had rear struts put on within 2 months  twice when coming to a stop it is hard to stop had front brakes rotors installed but when braking it continues for a minute then it stops I have had this suv checked and it's wearing brakes and rear end issues","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11547837,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/02/2023","dateComplaintFiled":"10/02/2023","vin":"1C4RDJDG0FC","components":"SEATS","summary":"The contact owns a 2015 Dodge Durango. The contact stated while driving 15 MPH, the front passenger's seat headrest deployed inadvertently. There was no warning light illuminated. The contact stated that the front passenger's seat was unoccupied at the time of the failure. The dealer was notified of the failure and referred to the manufacturer for assistance. The vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 30,000.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11547617,"manufacturer":"Chrysler (FCA US, LLC)","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/16/2022","dateComplaintFiled":"10/01/2023","vin":"1C4RDHDG7FC","components":"ENGINE,LANE DEPARTURE","summary":"My vehicle does not let off any warning that the engines overheating and the line stays in the middle of hot and cold but really my engines overheating my fan is not on and I get no indication No Light No notification stating me what the real problem is every time we hook something up to it to see what's wrong it lets off another issue with the vehicle and I can't seem to get it answer to what's wrong with the vehicle","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11547618,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/16/2022","dateComplaintFiled":"10/01/2023","vin":"1C4RDHDG7FC","components":"SEAT BELTS","summary":"I had a car accident with my child and the front seat belt passenger side locked up and we ended up having to cut her out of the seat belt because it wouldn't unhook","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11544298,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/25/2023","dateComplaintFiled":"09/13/2023","vin":"1C4RDHDGXFC","components":"EXTERIOR LIGHTING","summary":"The racetrack light bar located on the trunk door is dimming due to water intrusion from the poor/lack of sealing on the light.  This lack of sealing keeps making water go in to the light, thus reducing the car's visibility at night.  A lot of Durangos have this problem and there is no fix from the dealer, other than buying a new $1,300.00 light.  The only thing we can do is to actually drain the water once a week by removing screws in the light bar, but at last, this only prolongs the inevitable.  Some folks have resorted to removing the light from the tailgate and applying plastic friendly silicone to prevent water intrusion.  Still, water enters the light bar.  It's a shame.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11539715,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/21/2023","dateComplaintFiled":"08/21/2023","vin":"1C4RDHDG7FC","components":"ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM","summary":"fuel pump relay is failing to work from time to time","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11538021,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"08/11/2023","dateComplaintFiled":"08/11/2023","vin":"1C4RDJDG5FC","components":"SEATS","summary":"The driver\u2019s side headrests randomly popped out while I was driving, causing possible whiplash.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11535890,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2023","dateComplaintFiled":"08/01/2023","vin":"1C4SDJCT8FC","components":"FUEL/PROPULSION SYSTEM","summary":"Engine cranks without starting.  Could be related to recall done up to 2013 on Fuel pump relays.  This has been ongoing for months.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11534998,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/28/2023","dateComplaintFiled":"07/28/2023","vin":"1C4RDHDG1FC","components":"UNKNOWN OR OTHER","summary":"The front passenger headrest sprung out and hit my husband in the back of the head while we were driving.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11533198,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/16/2023","dateComplaintFiled":"07/19/2023","vin":"1C4SDJCTXFC","components":"SEATS","summary":"The contact owns a 2015 Dodge Durango. The contact stated that while driving at approximately 60 MPH, the passenger\u2019s side seat headrest exploded. The vehicle was steered into a gas station where the headrest was inspected. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure but offered no assistance. The failure mileage was approximately 65,578.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11525297,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/17/2023","dateComplaintFiled":"06/04/2023","vin":"1C4RDJDG4FC","components":"SUSPENSION","summary":"I was driving at 55 miles per hr and heard a snap.. pulled over and noticed that rear bushing were hanging on each side.  2 bolts that hold the bushings were broken on rear front","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11522175,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/15/2023","dateComplaintFiled":"05/15/2023","vin":"1C4SDHCT5FC","components":"SEATS","summary":"Drivers active headrest deployed while driving hitting driver in the head while vehicle was in motion","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11515059,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"04/02/2023","dateComplaintFiled":"04/02/2023","vin":"1C4SDJCT4FC","components":"UNKNOWN OR OTHER","summary":"Driver headrest randomly deployed hit me in the back of the head and strained my neck","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11514831,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"03/23/2023","dateComplaintFiled":"03/31/2023","vin":"1C4RDJEG5FC","components":"AIR BAGS","summary":"1. I had just entered my 2015 Dodge Durango Citadel and shut the driver side door when the driver side headrest safety restraint burst open unexpectedly hitting the back of my head and thrusting it forward.  Thus far, I have suffered muscle pain and soreness requiring an x-ray and some medications. 2. I had not yet started the engine. The car was sitting still in the parking lot and it was not running when the incident occurred. It frightens me thinking how bad this could have turned out had I been driving down the interstate at 70 mph or if one of my grand daughters had been sitting in that seat. 3. Post incident my husband drove the vehicle to the dealership where it was purchased, they removed the headrest and informed him Dodge had issued an extended warranty on the headrest so there would be no charge (the headrest is still at the dealership). They had to order a new headrest however, they sent him home driving the Dodge Durango with a disabled airbag system (UNSAFE).  This has been a known issue with Chrysler-Jeep-DODGE since 2010 and there has been no recall. 4.The vehicle has not been inspected by anyone. I have notified my insurance company and Dodge Customer Service. There were NO warning lamps, messages or other symptoms of the problem prior to the incident. 5. I have a call in to the dealership requesting a loaner vehicle to drive as mine is unsafe with a disabled airbag system.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11510071,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/14/2023","dateComplaintFiled":"03/03/2023","vin":"1C4RDHAG1FC","components":"ENGINE","summary":"my 2015 dodge Durango is making a ticking noise from the engine at all times. The truck only has 122088 miles and upsetting that something like this is messed up so early on. The noise seems like it must be the engine lifters. Have done some research and it\u2019s common issue in similar make and models.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11509239,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/13/2023","dateComplaintFiled":"02/27/2023","vin":"1C4RDHAG6FC","components":"SEAT BELTS,ENGINE","summary":"Front passenger seat belt won\u2019t retract. Rocker arms ticking. They were fixed 15 months ago and ticking again","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11509423,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/17/2022","dateComplaintFiled":"02/27/2023","vin":"1C4RDJAG8FC","components":"SEAT BELTS","summary":"The passengers seatbelt no longer retracts . Have to pay OOP to get it replaced seat was barely used and had my 17 year old sit in the seat who is lengthy and skinny the seatbelt no longer will go back in\u2026. Not happy this should be included in the recall.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11507555,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/14/2023","dateComplaintFiled":"02/16/2023","vin":"1C4SDHCT8FC","components":"SEAT BELTS","summary":"One seatbelt failed completely, refused to retract.  The other one is failing.  The first is in the process of getting replaced and the second is inevitably going to fail.  Somehow this vehicle is not covered under the extended protection regarding the seatbelt for the 2013-2015 Dodge Durangos and Jeep Cherokees that had this problem.  The dealers will not provide assistance and this a safety issue for me and my family.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11503556,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2021","dateComplaintFiled":"01/25/2023","vin":"1C4RDJAG5FC","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING","summary":"The contact's daughter owns a 2015 Dodge Durango. The contact stated that the middle rear taillight, known as the racetrack light, frequently burned out due to moisture entering the brake light housing. The contact had taken the vehicle to the dealer where the light had been replaced; however, the failure recurred. The manufacturer was also notified of the failure and informed the contact that the vehicle was no longer covered under warranty. The vehicle was not repaired. The failure mileage was unknown.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11501947,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/13/2023","dateComplaintFiled":"01/16/2023","vin":"1C4RDJDG7FC","components":"AIR BAGS","summary":"Passenger Occupant Detection system is faulty. Airbag service system indicator light comes and goes.   The vehicle has been seen by an independent service center and they say this is a common issue with dodge and thus issue should be covered by dodge.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11499611,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/30/2022","dateComplaintFiled":"12/31/2022","vin":"1C4RDJAGXFC","components":"EXTERIOR LIGHTING","summary":"Rear \"Racetrack\" break light filled with water and now has stopped working.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11499271,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/17/2022","dateComplaintFiled":"12/28/2022","vin":"1C4RDHAG3FC","components":"SEAT BELTS","summary":"Hello, I just had my two front seatbelts replaced because of the safety recall of the pretensioners. I also noticed that the 3rd row seatbelts are having the same issue the upper part that holds the seatbelt is cracked and seatbelts won't retract back in once my kids use them I need to manually feed them back in inch by inch until it all goes back in slowly.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11496317,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/31/2022","dateComplaintFiled":"12/06/2022","vin":"1C4RDHDG1FC","components":"AIR BAGS,SEAT BELTS","summary":"Car was parked and off when the passenger headrest airbag deployed. No one was in the vehicle during the incident. The driver and passenger seat belt guide are cracked.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11493977,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/17/2015","dateComplaintFiled":"11/17/2022","vin":"1C4SDHCT2FC","components":"EQUIPMENT","summary":"The contact owns a 2015 Dodge Durango equipped with an engine oil dipstick, Part Number: 53034186AC. The contact stated that from the time the vehicle was purchased, there was significant smoke coming out of the exhaust pipe while starting the vehicle. The contact stated that the failure occurred intermittently. There was no warning light illuminated. Additionally, the contact stated that he noticed that the oil level would be significantly low after driving 1,000 or 1,500 miles. The contact stated that as the dipstick fractured, he took the vehicle to the dealer for part replacement. However, the dealer provided him with a different dipstick, Part Number: 53034186AD and informed him that the replacement part was the correct part for the vehicle. The contact was informed that the original dipstick  was the wrong part and had caused him to add an excessive amount of oil in the vehicle, which led to smoke coming out of the exhaust pipe. The contact stated that he had not experienced a failure since replacing the dipstick. The contact related the failure to Chrysler Technical Service Bulletin Number:  09-010-15. The manufacturer was notified of the failure and informed the contact that they could not assist as the VIN was not included in any recalls. The failure mileage was approximately 5.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"},{"type":"Equipment","productYear":"9999","productMake":"HENDRICKSON","productModel":"UNKNOWN","manufacturer":"HENDRICKSON MFG. CO."}]},{"odiNumber":11492250,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/03/2022","dateComplaintFiled":"11/04/2022","vin":"1C4RDJDG1FC","components":"SEATS","summary":"Passenger side head rest popped open while my wife was driving my grandson home from school. He (grandson) was leaning slightly forward getting something out of his backpack so it didn't hit his head. after they got home I looked at it (headrest) and noticed broken plastic (see pictures). We bought the SUV in 2016 at a local Dodge car lot and we are the 2nd owner.we haven't had any problems with it since we owned it. There was no accident at the time it popped. We are in our early 70s and concerned that the driver side might do the same and possibly hit our head.My wife said it made a loud noise and sprung out hard.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11491958,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2022","dateComplaintFiled":"11/02/2022","vin":"1C4SDHET6FC","components":"EXTERIOR LIGHTING,SEATS,UNKNOWN OR OTHER","summary":"THE HEADREST ON THE PASSENGER SEAT JUST POPPED OPEN WHILE WE WERE DRIVING.  THE REAR VIEW CAMERA OFTEN DOESN'T RESPOND IMMEDIATELY WHEN WE PUT THE CAR IN REVERSE OR JUST STAYS BLACK FOR AWHILE. NAVIGATION IS SLOW SOMETIMES. IT SEEMS TO BE THE THE SYSTEM KEEPS ON RESETTING BECAUSE MY RADIO STATIONS ARE ERASED WHEN I TURN ON THE CAR. THE REPROGRAM AND IT CONTINUES TO DO THAT. WHEN WE ARE DRIVING THERE IS A SOUND COMING FROM THE DASHBOARD. LIKE A RATTLELING SOUND. WE STILL HAVEN'T FIGURED OUT WHAT IT IS. THERE ARE TIMES WHEN WE ARE DRIVING AND IT SEEMS LIKE A GEAR IS SHIFTED WHEN WE DID NOT STEP ON THE GAS.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11491810,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/12/2022","dateComplaintFiled":"11/01/2022","vin":"1c4rdjdg2fc","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING,VEHICLE SPEED CONTROL","summary":"Water has collect in race strip light, since then I\u2019ve been experiencing electrical problems with the car.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11489354,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/07/2022","dateComplaintFiled":"10/15/2022","vin":"1C4RDJAG3FC","components":"ELECTRICAL SYSTEM","summary":"Water in tail lights. (Race track lighting)   Yes, water in race track burns out rear lights causing a hazard for vehicles following not able to notice the vehicle in front.   Replaced multiple times. Same outcome. (Water leakage) lights burnt out.   It\u2019s been inspected by dealership and ASC certified mechanics.   No warning when the race track lights go out. Only way to notice is when you start to see water build up in the race track lighting.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11487719,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2022","dateComplaintFiled":"10/03/2022","vin":"1c4rdjdg5fc","components":"ELECTRICAL SYSTEM,VISIBILITY/WIPER,LANE DEPARTURE","summary":"The Blinker arm at the steering wheel has broken internally to where its useless taking my high beams, turn signals, wipers and everything else they put on it to not function properly.  When I asked the dealership for a repair quote I was told the part is on back order due to high demand. When I looked at third party dealers the same issues no one has this part. I could see if this was a older car but if their blinker arm is breaking so much they can't keep a part in stock or tell you when it van be available should a safety concern.  Also their design makes the blinker arm replacement 850 for part and 600 for labor.  This shows poor design and poor craftsmanship in their parts","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11486968,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/28/2022","dateComplaintFiled":"09/28/2022","vin":"1C4RDHDG5FC","components":"SEAT BELTS","summary":"Can not understand how a buckle can stop working being that it is a safety item required to be used and policed by every state there is nothing in the buckle it is just failed and does not buckle or clasp.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11484364,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2022","dateComplaintFiled":"09/14/2022","vin":"1c4sdjet5fc","components":"ENGINE","summary":"With hard acceleration, engine begins to overheat with temp gauge going all the way up to H, triggering overheating warning on instrument cluster. Vehicle ran normal, under any driving condition, up until 2-3 months ago when incident first occurred. I believe this is a major safety issue and other drivers are having the same issue. I believe this warrants a recall to ensure the safety of the vehicle and passengers.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11480092,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/22/2022","dateComplaintFiled":"08/18/2022","vin":"1C4SDJCT5FC","components":"SEAT BELTS","summary":"Rear row seatbelt failed and no longer retracts.  This happened at 60k miles with occasional use. Many users Report seatbelt problems in the driver, passenger and second row which is currently covered under an extended warranty. However, the third row is not covered and made with the same defective parts.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11475193,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"07/19/2022","dateComplaintFiled":"07/21/2022","vin":"1C4RDJAG8FC","components":"AIR BAGS","summary":"The contact owns a 2015 Dodge Durango. The contacts stated while driving at 40 MPH, the front driver\u2019s side headrest was deployed inadvertently. There was no warning light illuminated. The contact sustained pain in the neck and a headache. The contact did not seek medical assistance. The dealer was notified of the failure and informed the contact that the VIN was not included in a recall associated with the failure. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 107,340.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11472084,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/02/2022","dateComplaintFiled":"07/02/2022","vin":"1C4RDHEG9FC","components":"ENGINE","summary":"There\u2019s a tIck on the engine, sometimes there\u2019s a strong smell of gasoline and idle is rough. There\u2019s been a P0302 code. It\u2019s already been inspected and a lot of components replaced but nothing seems to fix it. After research there\u2019s plenty of people with this same problem apparently caused by premature rocker arms wear.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11470813,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2022","dateComplaintFiled":"06/24/2022","vin":"1C4RDJEG9FC","components":"FUEL SYSTEM, GASOLINE,ENGINE","summary":"The contact owns a 2015 Dodge Durango. The contact stated while driving approximately 25 MPH, the vehicle lost motive power and stalled inadvertently. After several minutes the was vehicle restarted. The contact stated that the message to shift to park(P) was displayed; along with a message stating the vehicle was driving too fast. The vehicle was taken to the local mechanic who diagnosed the vehicle with a defective fuel pump relay. The fuel pump was replaced; however, the fuel pump relay was not replaced. The manufacturer was not notified of the failure. The approximate failure mileage was 96,000.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11469120,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2022","dateComplaintFiled":"06/14/2022","vin":"1c4rdjag6fc","components":"UNKNOWN OR OTHER","summary":"The passenger side headrest deployed (popped forward).  The vehicle has not been repaired and is available for inspection.   This is a major concern since this could happen to the driver as well while driving and potentially cause an accident. The manufacturer knows about this and has an active warranty to cover it.  However, why is this not an active recall?  It\u2019s a major safety concern for drivers if this happens while driving the vehicle.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11465842,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/23/2022","dateComplaintFiled":"05/23/2022","vin":"1c4rdhdg0fc","components":"SEATS","summary":"I was dropping my kids off at school this morning and we had been in the car only 2 mins and just before i get to the school i hear a loud noise and i get whacked in the back of the head with the driver headrest. We had not hit anything, no wreck,nothing it just busted open.  -driver headrest -no one was hurt but it could have hurt me. -we have seen others post online with same issue -it has not yet been inspected from us  im writing tis first them going to the dealership. -there were not any warnings, or messages or symptoms  It just busted open while drving 15 miles in hour.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11461510,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/08/2022","dateComplaintFiled":"04/20/2022","vin":"1C4SDJCT1FC","components":"EXTERIOR LIGHTING","summary":"The center light on the truck has to be replaced many times due to the light going out due to water intrusion. This is a causes the light to go out and be a safety hazard","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11458202,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2021","dateComplaintFiled":"03/24/2022","vin":"1C4SDHCT9FC","components":"EXTERIOR LIGHTING","summary":"Cracks in the side trim of race track (tail) light are present at bolts that attach light housing to vehicle.  This has allowed moisture into the area of the led tail lights.  Tail lights are no longer working correctly.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11454369,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/27/2022","dateComplaintFiled":"02/27/2022","vin":"1c4rdjeg0fc","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING","summary":"Liftgate tail light leaking and holding water causing light failure and electrical shorts. Which cause visibility for other drivers to not see your back end at night.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11451870,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/09/2022","dateComplaintFiled":"02/14/2022","vin":"1c4rdjdg1fc","components":"SEATS","summary":"Passenger headrest deployed.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11451648,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/12/2022","dateComplaintFiled":"02/12/2022","vin":"1C4RDJEG2FC","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING","summary":"The center track light (brake light) is defective; it collects water from the rain or melted snow and has shorted out parts of the light.  The shorted area does not light up when braking.  With parts of the track light blacked out by the short, it is not as effective in letting drivers behind me know when I am braking.  Initially, the shorted light was a small corner of the light, which is not several inches.  With the blackened area of the light growing as I an unable to stop the water from seeping in, it creates a safety concern for a vehicle of this size, especially when driving in a the highway.   A Dodge dealer/mechanic shop in DeKalb, IL recognized the problem and said it was very common, but was not covered under the warranty.  There were no warnings prior to the failure.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11450935,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/26/2022","dateComplaintFiled":"02/08/2022","vin":"1C4SDJFT8FC","components":"SEATS","summary":"The active head restraint deployed without a crash or rear impact.  The plastic part that holds a metal pin has broken.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11448551,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/23/2022","dateComplaintFiled":"01/23/2022","vin":"1C4RDHDG4FC","components":"SEAT BELTS","summary":"First noticed the seat belt not retracting completely on the driver seat. When buckled the seatbelt feels loose and when unbuckling it has to be physically moved to the side to be able to exit vehicle. This issue has started happening on the front passenger seat as well. Upon looking to see if something was in the way of it retracting the plastics on both sides appears cracked. Vehicle will be taken into dealership to be inspected. I question the effectiveness during an accident if the plastic was to give away if the seatbelt would somehow be compromised.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11446618,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/07/2020","dateComplaintFiled":"01/07/2022","vin":"1C4SDHCT6FC","components":"FUEL SYSTEM, GASOLINE,ENGINE","summary":"The contact owns a 2015 Dodge Durango. The contact stated that while driving at various speeds, the engine was misfiring. There were no warning lights illuminated. The vehicle was taken to the dealer who diagnosed that the motor mounts had failed and needed to be replaced. The vehicle was taken to an independent mechanic who replaced the motor mounts; however, the failure reoccurred while driving. The contact stated that she also noticed a strong fuel odor while driving and her friend who was sitting in the rear seat of the vehicle informed her that he could hear fluid running while she was driving. The vehicle was taken to an independent mechanic who diagnosed that fuel was leaking and the fuel tank needed to be replaced. The manufacturer was notified of the failure but provided no assistance. The vehicle was not repaired. The failure mileage was approximately 58,000.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11445424,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"12/21/2021","dateComplaintFiled":"12/29/2021","vin":"1C4RDHDG4FC","components":"AIR BAGS","summary":"The contact owns a 2015 Dodge Durango. The contact stated while the driver was driving at 35 MPH with the contact seated in the front passenger\u2019s side seat, the front passenger\u2019s side headrest was inadvertently deployed. There were no warning lights illuminated. The contact sustained a headache but did not seek medical assistance. The dealer was notified of the failure and advised the contact that the vehicle would be repaired at her own expense because the vehicle was out of warranty. The manufacturer was notified of the failure via email. The vehicle was not diagnosed or repaired. The failure mileage was approximately 109,000.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11444887,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/20/2021","dateComplaintFiled":"12/23/2021","vin":"1C4RDHDG9FC","components":"FUEL/PROPULSION SYSTEM","summary":"Vehicle will not starts (even though it cranks).  The problem as with previous model year Durangos is the Fuel Pump Relay (FPR) inside the Total Integrated Power Module (TIPM).  On previous model year Durangos (2011-2013) they have been recalled because if the fuel pump power supply is cut when the vehicle is in motion it could cause an accident.  Luckily this condition has not happened to me.  Sometimes the vehicle do start and if I use it it has not turned off by itself up to now.  The TIPMs were redesigned on 2014-2015 but the fuel pump relay problem carries on.  Please have FCA recall these vehicles as well with the FPR inside the TIPM failing.  Thank you.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11444594,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/20/2021","dateComplaintFiled":"12/21/2021","vin":"1C4SDJET9FC","components":"UNKNOWN OR OTHER","summary":"The power actuator for the rear lift gate broke free of its mount causing the actuator to damage the interior of the vehicle as well as causing the rear lift gate to slam closed.  Luckily there was no one under the lift gate when this malfunction occurred, but if a child were in the way of the lift gate serious injury or death could have occurred.  It is unacceptable that this powerful of an actuator is relying on one single bolt as its connection.  When I took this to the dealership to get fixed, they told me they could not fix it and referred me to a local body shop.  I live in a small town of around 65,000, and I was the forth Dodge vehicle in the last year or so they have seen with this same issue.  I have contacted Mopar who makes these vehicles, and they were not interested in repairing this with the warranty and referred me to the NHTSA.  If there are four of these issues in a town of 65,000 I can only assume there are plenty of others throughout the nation.  I have attached a photo of the part that failed.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11444329,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/07/2021","dateComplaintFiled":"12/19/2021","vin":"1c4sdjct1fc","components":"SEATS","summary":"Passenger headrest active restraint system activated while the vehicle was parked. In the driveway.  Upon inspection it looks as tho a plastic retainer that holds a metal rod broke. Deploying the headrest. There was no impact to the vehicle nor any other active restraint systems activated. While searching for a replacement part. I've found multiple reports of the same problem on forums. With Dodge saying that with the vehicle warranty being expired. That it's a customer issue.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11444163,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2021","dateComplaintFiled":"12/17/2021","vin":"1c4rdhag9fc","components":"SERVICE BRAKES, HYDRAULIC","summary":"The contact owns a 2015 Dodge Durango. The contact received notification of NHTSA Campaign Number: 18V332000 (Electrical System, Vehicle Speed Control). The contact stated that while driving at an undisclosed speed, the vehicle made tapping sounds. Additionally, the brakes made squeaking sounds while the brake pedal was depressed. The vehicle was taken to an unknown dealer and diagnosed with axle failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 90,000.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11443869,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/05/2021","dateComplaintFiled":"12/15/2021","vin":"1C4RDJAG7FC","components":"ENGINE","summary":"The key fob would be in the car, foot on break and the car wouldn't start. Even with a replaced key fob battery. It didn't give any indication that the key fob wasn't detected but the car wouldn't start. It happened a total of 5 times. Twice leaving me stranded with 3 kids in the car.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11443633,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/13/2021","dateComplaintFiled":"12/13/2021","vin":"1C4RDJDG7FC","components":"EXTERIOR LIGHTING,SERVICE BRAKES","summary":"The lift gate light housing assembly develops cracks due to design flaw, allowing housing assembly to fill with water and cause lights to malfunction. The housing assembly is available for inspection upon request.   The rear lights of the vehicle are not functioning as intended and can cause rear end vehicle collision, which car cause injury or worst to the passengers.  The problem has been verified by my local Dodge dealership and Chrysler has been made aware of the issue as well. They have replaced the housing assembly 2 times for me in the past but Chrysler has not actually done anything to my knowledge about the design flaw and root cause of the light housing cracking. I currently have water intruding into my now 3rd housing and this time both the dealership and Chrysler are saying they are not going to do anything about it and if I want the cracked housing replaced then I need to pay for parts and labor myself, but what is the point of doing that if its a design flaw and its only a matter of time before the new housing cracks again. I am not the only Dodge Durango owner with this issue, these are many other people reporting this issue on Dodge Durango Forums.  The vehicle has been inspected by my local Dodge dealership but not by any other entity.  I don't have the maintenance records for the first time this happened, but my local Dodge dealership does. I think the first time the problem was reported was October 2019, and has now happened 2 more times.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11443385,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/01/2021","dateComplaintFiled":"12/10/2021","vin":"1C4RDJEG1FC","components":"EXTERIOR LIGHTING","summary":"I have suffered a known issue with the exterior lighting on these vehicles.  Water has gotten into the tail light housing and caused the light to go out\u2026a $1300 part.  Water intrusion has been long documented in these model year Durangos, with no recall ever issued.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11442769,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/28/2021","dateComplaintFiled":"12/06/2021","vin":"1C4RDJEG8FC","components":"ENGINE","summary":"Engine code P0306 (cylinder misfire #6) Replaced the coil pack and spark plug, still misfiring. Moved the cylinder #6 injector to another cylinder head and it still misfires on #6. Know problems with the 3.6L Pentastar Engine but they say my vin isn't listed in Chrysler's extended warranty covering it. Also a lawsuit about it currently going on it Montana https://www.classaction.org/news/fca-us-hit-with-class-action-over-allegedly-refusing-warranty-coverage-for-pentastar-v-6-engine-ticking-defect  Dodge refuses to fix it under any warranty and wants $4,000+!!! There are THOUSANDS of people having the same problem!!!!!!","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11442455,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/02/2020","dateComplaintFiled":"12/02/2021","vin":"1C4SDJCTXFC","components":"EXTERIOR LIGHTING","summary":"The contact owns a 2015 Dodge Durango. The contact stated upon inspection it was discovered that the brake light strip was dim on the rear passenger\u2019s side of the vehicle. The contact indicated that water had accumulated inside the taillight assembly housing. The vehicle was taken to the local dealer who diagnosed that the rear taillight assembly was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 80,000.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11440651,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/16/2021","dateComplaintFiled":"11/16/2021","vin":"1C4RDHAG0FC","components":"EXTERIOR LIGHTING","summary":"Tailgate light keeps getting moisture and burning out light . 3rd time I have replaced it","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11440427,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2021","dateComplaintFiled":"11/15/2021","vin":"1C4RDHAG2FC","components":"SEAT BELTS","summary":"2nd row seat belts will not retract properly after being unbuckled. I am concerned they won't work properly in a collision.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11437156,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2021","dateComplaintFiled":"10/18/2021","vin":"1c4rdhdg5fc","components":"AIR BAGS","summary":"My driver head rest seat deployed without an accident. It\u2019s very difficult driving this way and unsafe","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11436306,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/08/2021","dateComplaintFiled":"10/11/2021","vin":"1C4RDHAG1FC","components":"ELECTRICAL SYSTEM,AIR BAGS,SEATS","summary":"2015 Doge Durango, front passenger seat headrest malfunction \"Active Head Restraint\" and deployed while not in an accident. Headrest is available for inspection if requested. This occurred while the vehicle was being operated and caused a violent distraction. This could cause an accident as a result which would affect all in the vehicle. Additionally a direct impact/blow to the head from this defective headrest could lead to a head injury and/or cause an accident to occur. This has been reproduced in the same way by numerous consumers and third parties. Currently the defective headrest in question has not been inspected but communication with the manufacturer in progress. In regards to warning signs prior to the malfunction. There were no visible and/or audible signs this was about to occur. The headrest has received normal use which is very minimum. Research about this issue has shown this issue is documented and is present in multiple versions of the 2015 Dodge Durango but is not limited to just that year. Please investigate this issue as this is literally an accident waiting to happen.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11435319,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/24/2021","dateComplaintFiled":"10/04/2021","vin":"1C4RDHAG6FC","components":"ENGINE","summary":"There is a ticking sound coming from my engine.  The dealer told me I need to replace my rocker arms. I've search and seen a lot of people having this problem with the rocker arms failing in the engine. If \"a lot\" of people are having this problem it sounds to me like a part defect by the manufacturer...","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11435473,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/04/2021","dateComplaintFiled":"10/04/2021","vin":"1C4SDHCT0FC","components":"AIR BAGS","summary":"Active head restraint randomly deployed on passenger headrest under normal driving conditions.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11433242,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/11/2021","dateComplaintFiled":"09/16/2021","vin":"1c4rdjeg4fc","components":"FUEL/PROPULSION SYSTEM","summary":"Vehicle came to an abrupt stop on road. I was unable to get my vehicle into neutral or drive to safely move my vehicle to the side of the road. After several failed attempts to restart my vehicle, a tow truck company had to tow my vehicle. My Fuel pump was bad and had to be replaced. A mechanic told me it is rare for a fuel pump to go bad in a vehicle with less than 100,000 miles on it.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11429279,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/15/2021","dateComplaintFiled":"08/16/2021","vin":"1c4rdjag0fc","components":"POWER TRAIN","summary":"We were entering a highway from an on ramp and the car would not accelerate.  We were almost hit from behind because of it.  We took the car in to have it looked at and it is a faulty TIPM \"totally integrated power module\".  There were issues with previous years models of Dodge Durangos with the same issue and I believe that recall should extend to newer years.  From what I researched:  The TIPM lawsuit alleges Chrysler sold and leased model year 2011-2013 Dodge Durango and Jeep Grand Cherokee SUVs equipped with defective \"totally integrated power modules, which allegedly cause a variety of electrical problems including non-starting, stalling and fuel pump problems.  The plaintiffs claim Dodge and Jeep owners have spent a small fortune on unneeded repairs for batteries, fuel pumps and other car parts, all while the real trouble was caused by defective TIPMs.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11428800,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/08/2021","dateComplaintFiled":"08/12/2021","vin":"1C4SDJCT2FC","components":"AIR BAGS","summary":"As the driver, I reached into the back seat to hand my son something and both front seat head rests deployed! There was not accident or anything that should have caused this. This could have hurt me if my head was rested on the head rest at the time and now I have two head rests that are deployed and can\u2019t fix them! I shouldn\u2019t have to pay for something that shouldn\u2019t have happened without an accident occurring.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11428627,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/30/2018","dateComplaintFiled":"08/11/2021","vin":"1C4SDJCT4FC","components":"EXTERIOR LIGHTING","summary":"The taillights on my vehicle have developed a leak for water to enter the housing, and cause them to burn out. This is common amongst all early model years 2014 and even up to the current model year. This is a manufacturer defect and poses a serious safety concern. Drivers behind me may not be able to see my brake lights if they are burned out. The housing is for led lights and is VERY expensive, it should have been sealed better for the life of the vehicle.   Again, this is a very serious problem and deserves to be investigated properly. Thank you for your time and I look forward to your action on this safety item.   [XXX]  INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11428656,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/09/2021","dateComplaintFiled":"08/11/2021","vin":"1c4sdhct1fc","components":"SEATS","summary":"I was coming back from lunch with my wife and kids when all of the sudden the passenger headset deployed without warning on my 2015 Dodge Durango pushing my wife's head forward. The vehicle has no waring or emergency lights on in the dash board. We are terrified for this to occur while on our daily commute's to work or school drop offs and pick ups, we don't want to have an accident or create one in any manner. Not sure how to proceed due to the fact that there is not recall on this and I really don't have the money to pay the dealership for the this. Since I don't have extended warranty the problem is not covered and the dealership wants to charge me 1,000 to 1,200 to fix and change out part.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11428578,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/09/2021","dateComplaintFiled":"08/10/2021","vin":"1C4RDJDG6FC","components":"SEATS","summary":"Active headrest deployed while driving, hitting me in the back of the head.  Tried to adjust headrest, but it seems to be stuck.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11428609,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/09/2021","dateComplaintFiled":"08/10/2021","vin":"1C4RDHDG7FC","components":"AIR BAGS,SEATS","summary":"While driving the driver side headrest deployed without any warning","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11426229,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"07/23/2021","dateComplaintFiled":"07/23/2021","vin":"1C4RDJDG8FC","components":"SEATS","summary":"Active headrest suddenly engaged.  Headrest propelled forward.  Active headrest is now inactive.  Headrest is broken and open.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11425966,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/20/2020","dateComplaintFiled":"07/22/2021","vin":"1c4rdjag6fc","components":"EXTERIOR LIGHTING","summary":"The contact owns a 2015 Dodge Durango. The contact stated that the rear exterior taillights failed to operate as designed. There was no warning light illuminated. Upon investigation, the contact discovered corrosion on both taillight assemblies and on the rear license plate lights. The contact discovered that the failure was caused by excessive moisture build-up in the rear taillight assemblies. The contact initially called the local dealer and was informed that there were no recalls on the Vin. The contact was then referred to the manufacturer for assistance. The manufacturer was notified of the failure and confirmed that the Vin was not under recall. The contact was referred to the NHTSA for assistance. The vehicle was not repaired. The failure mileage was approximately 125,000.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11425839,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"07/20/2021","dateComplaintFiled":"07/21/2021","vin":"","components":"SEATS","summary":"The contact owns a 2015 Dodge Durango. The contact stated that while driving approximately 60 mph, the front driver\u2019s seat headrest erroneously deployed causing a slight headache to the driver. No medical treatment was required. The cause of the failure was not yet determined. The manufacturer and local dealer were not yet contacted regarding the failure. The failure mileage was 67,000. The VINN was not available.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11424031,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/07/2021","dateComplaintFiled":"07/09/2021","vin":"1C4RDHDG9FC","components":"SEATS","summary":"I was leaning against my driver seat to grab my son from out the backseat when the driver seat headrest popped open","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11424019,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/08/2021","dateComplaintFiled":"07/08/2021","vin":"1C4RDJDG7FC","components":"SEATS","summary":"I was driving down the road with my wife in the front passenger seat when I heard a loud bang, thinking something stuck the rear passenger side of the vehicle.  There was nothing there, but I noticed that the Active Head Restraint had deployed.  Fortunately, my wife was leaning forward at the time.  I tried to reset, but the plastic brackets holding the steel pin were broken thus not allowing me to reset.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11419499,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/27/2021","dateComplaintFiled":"06/03/2021","vin":"1C4SDJCTXFC","components":"SEATS","summary":"The driver side headreast randomly deployed.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11418900,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"05/28/2021","dateComplaintFiled":"05/28/2021","vin":"1C4RDHAG0FC","components":"SEATS","summary":"While driving to work this morning, I was suddenly hit so hard in the back of the head, my face almost hit the steering wheel. The hit to my head caused me to swerve almost hitting two cars in the lane next to me. I thought I had just been in a car accident! Once it was safe for me to pull over I saw that the driver side headrest deployed. There were no signs or warnings this was about to happen and we have never had problems with the seats. I have not taken it to the dealer or had the seat inspected by anyone as it just happened this morning.  The consumer stated Dodge dealership, who informed them that warranty is extended for the headrest until 2026. The part is being ordered and consumer is currently waiting for the part.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11417385,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"05/14/2021","dateComplaintFiled":"05/17/2021","vin":"1C4RDJEG7FC","components":"SEATS","summary":"My wife was driving and the active headrestrant deployed on me for no reason shot my head forward this happen just with her driving nothing happen no accidents or anything  I have had headaches since this has happened","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11416115,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2017","dateComplaintFiled":"05/11/2021","vin":"1C4RDJAG9FC","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING,STRUCTURE","summary":"DODGE \"RACETRACK LIGHTING\" HAS CRACKS AT UPPER LEFT AND UPPER RIGHT CORNERS. CAUSING WATER TO ENTER HOUSING AND SHORT OUT A SECTION OF LIGHTS. THANKFULLY IT HAS NOT CAUGHT FIRE. I SEE THE SAME SECTION OF LIGHTS OUT ON OTHER DODGE DURANGOS. THE DEALERSHIP TOLD ME THE \"CRACK\" WAS CAUSED BY ME AND THERE IS NOTHING THEY CAN DO ABOUT IT AND THE COST WOULD COME OUT OF MY POCKET. WHEN INSPECTED THE CRACKS ARE UNIFORM IN SHAPE AND SIZE.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11415328,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/05/2021","dateComplaintFiled":"05/05/2021","vin":"1C4RDJAG2FC","components":"VEHICLE SPEED CONTROL","summary":"TL* THE CONTACT OWNS A 2015 DODGE DURANGO. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE INADVERTENTLY ACCELERATED. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A LOCAL DEALER NOR INDEPENDENT MECHANIC TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE AND SUGGESTED THAT THE VEHICLE BE TAKEN TO AN AUTHORIZED DEALER FOR ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 165,000.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11414704,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2021","dateComplaintFiled":"05/01/2021","vin":"1C4RDJDG7FC","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING","summary":"WATER GETS IN THE BACK TRACK LIGHT WHICH IS A KNOWN ISSUE WITH THE DODGE TRACK LIGHTS . MY TRACK LIGHT COMPLETELY SHORTED OUT INCLUDING MY LICENSE PLATE LIGHTS . DODGE KNOWS OF THIS DESIGN FLAW AND SHOULD HAVE TO COVER THE COST OF THE REPLACEMENT WHICH IS $1000 PLUS LABOR . TOTALLY RIDICULOUS AND A OBVIOUS SAFETY HAZARD","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11414307,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/02/2019","dateComplaintFiled":"04/28/2021","vin":"1C4RDJDG7FC","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING,UNKNOWN OR OTHER","summary":"MY LEFT TURN SIGNAL WENT OUT, SO I REPLACED BOTH MY LEFT AND RIGHT TURN SIGNALS. MY VEHICLE NOW REGISTERS THAT MY RIGHT TURN SIGNAL IS OUT CONSTANTLY, EVEN THOUGH IT IS OPERATING PROPERLY AND MY LEFT TURN SIGNAL DOES THE SAME PERIODICALLY. SINCE MY PURCHASE OF THIS VEHICLE, I HAVE HAD ISSUES WITH THE NAVIGATION NOT FUNCTIONING PROPERLY. THE RADIO DISPLAY ITSELF HAS A MIND OF IT'S OWN, THIS IS HOW YOU OPERATE MOST OF THE VEHICLES CLIMATE FUNCTIONS, BACK UP CAMERA, NAVIGATION AND RADIO. WHEN THE VEHICLE COMES ON, IT IS SUPPOSED TO TURN ON. HOWEVER MORE OFTEN THAN NOT, IT CHOOSES TO BE OFF, AND I HAVE TO WAIT FOR IT TO DECIDE TO TURN ON. IF I DO NOT HAVE THE A/C KNOW TURNED OFF WHEN IT DOES THIS, BOTH MY FRONT AND REAR DEFROSTERS WILL TURN ON FULL BLAST UNTIL THE DISPLAY CHOOSES TO OPERATE PROPERLY. I HAVE HAD THIS SYSTEM UPDATED WITH A USB DRIVE AT A DEALERSHIP AND NOTHING HAS CHANGED. OVERTLY, I AM NOT AT ALL SATISFIED WITH HOW THESE ELECTRICAL ISSUES CONTINUE AND THERE SEEMS TO BE NO RESOLVE.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11414096,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/07/2020","dateComplaintFiled":"04/27/2021","vin":"","components":"EXTERIOR LIGHTING,LATCHES/LOCKS/LINKAGES","summary":"TL* THE CONTACT OWNS A 2015 DODGE DURANGO. THE CONTACT STATED THAT THE REAR DRIVER'S AND PASSENGER'S SIDE BRAKE LAMPS FAILED TO ILLUMINATE INTERMITTENTLY AND WITHOUT WARNING. THAT CONTACT INSPECTED THE VEHICLE AND NOTICED THAT WATER WAS INSIDE THE REAR BRAKE LAMPS CASING. THE VEHICLE WAS TAKEN TO FITZGERALD CHEVROLET OF HAGERSTOWN (101 S. EDGEWOOD DR, HAGERSTOWN, MD 21740, (301)733-5000) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE DOOR LATCH ASSEMBLY WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 56,000. THE VIN WAS NOT AVAILABLE.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11413569,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/23/2021","dateComplaintFiled":"04/23/2021","vin":"1C4RDJDG0FC","components":"EXTERIOR LIGHTING,STRUCTURE","summary":"FRONT LEFT BLINKER WORKS INTERMITTENTLY  EXTERIOR LIGHTS HAVE WATER INSIDE THE LENSES  JUST NOTICED A FEW MONTHS AGO BUT COULD HAVE BEEN LONGER","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11406657,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/26/2021","dateComplaintFiled":"04/06/2021","vin":"1C4SDJCT0FC","components":"SEATS","summary":"FRONT PASSENGER SEAT HEADREST DEPLOYED. NO ONE IN SEAT FRONT PASSENGER SEAT. REAR FACING CARSEAT BEHIND IT.  HEADREST WILL NOT COMPRESS BACK TO ORIGINAL FUNCTION.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11404638,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/02/2021","dateComplaintFiled":"03/24/2021","vin":"1C4RDJDG1FC","components":"STRUCTURE","summary":"I HAVE WATER/CONDENSATION IN MY REAR LIGHT PANEL. I HAVE NO CRACKS/HOLES IN THIS PANEL.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11400242,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2021","dateComplaintFiled":"03/10/2021","vin":"1C4RDJEG0FC","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING","summary":"REQUEST RECALL FROM CHRYSLER DODGE DUE TO REAR TRACK LIGHT FAILURE. TRACK LIGHT CONSIST OF 80% OF YOUR REAR NIGHT TIME LIGHTS. ATTACHED TO THE TRACK LIGHT (REAR BACK UP CAMERA AND LICENSE PLATE LIGHT. I'M NOT ABLE TO TRAVEL FREELY AFTER 7:30 PM DUE TO NO LICENSE PLATE LIGHT AND CONSTANT FLICKERING ON/OFF TRACK LIGHT. DOZENS OF YOUTUBE VIDEOS AND DIFFERENT INTERNET BLOGS COMPLAINING OF THE SAME ISSUES. CHRYSLER DODGE IS VERY AWARE OF THESE ISSUES BUT REFUSE TO RECALL THE LIGHTS. $1,000.00-$1,200.00 REPLACEMENT COST FROM DEALERSHIPS. USED WITH SOME DAMAGE  ON LINE SIGHTS $600.00-$850.00. ISSUES CAUSED BY WATER/MOISTURE DRIPPING INTO THE CHEAPLY MADE DESIGN WITH NO SEAL GASKETS. RECALL PLEASE!","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11399968,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/26/2021","dateComplaintFiled":"03/09/2021","vin":"1C4RDJDG0FC","components":"SEAT BELTS","summary":"THE PLASTIC SLEEVE ABOVE THE SEAT BELT TENSIONER ON THE FRONT PASSENGER SEAT HAS CRACKED, PINCHING THE SEAT BELT IN TURN AND MAKING THE BELT ITSELF UNABLE TO RETRACT.  THIS PROHIBITS THE BELT FROM BEING TENSIONED AND UNABLE TO TAKE IN SLACK.  THE FRONT PASSENGER PILLAR LOOP OVERMOLDING HAS CRACKED.    ISSUE IS TOO COMMON!    *** SEE MANY OTHER EXAMPLES OF THE SAME ISSUE HERE:     HTTPS://WWW.CARPROBLEMZOO.COM/DODGE/DURANGO/SEAT-BELT-PROBLEMS.PHP","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11399444,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2017","dateComplaintFiled":"03/05/2021","vin":"1C4SDJCT8FC","components":"EXTERIOR LIGHTING","summary":"WHETHER IT RAINS OR I GET MY THE VEHICLE WASHED, WATER COLLECTS IN BOTH SIDES OF THE TAIL LIGHT AND SHORTS THE LED OUT. THIS POSES A RISK OF NIGHT TIME REAR-END COLLISIONS IF THE ENTIRE LIGHT SHORTS OUT WHICH I AM AFRAID IT MAY EVENTUALLY. THE COST IS OVER $1000 TO REPLACE IT BECAUSE IT IS ONE, BIG ASSEMBLY WHICH HOUSES BOTH THE LEFT AND RIGHT LIGHTS AND ALSO THE BACKUP CAMERA.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11398497,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/26/2021","dateComplaintFiled":"03/01/2021","vin":"","components":"EXTERIOR LIGHTING","summary":"TL* THE CONTACT OWNS A 2015 DODGE DURANGO. THE CONTACT STATED THAT THE LIFT GATE LIGHT WAS RETAINING MOISTURE, WHICH RESULTED IN LOSS OF THE LIGHT. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS INFORMED OF FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT UNDER RECALL. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 93,000.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11397016,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/18/2021","dateComplaintFiled":"02/19/2021","vin":"1C4RDJDG0FC","components":"EXTERIOR LIGHTING","summary":"REAR RACETRACK TAIL LIGHTS KEEP FILLING UP WITH WATER FROM RAIN, CARWASHES AND MELTING SNOW AND NOW HAS DAMAGED LIGHTING IN ONE AREA AND IT'S INEVITABLE THAT OTHER AREAS WILL SOON BE DAMAGED.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11396105,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/10/2021","dateComplaintFiled":"02/13/2021","vin":"1C4RDJEG0FC","components":"EXTERIOR LIGHTING","summary":"DURANGO LIFT GATE RACETRACK TAILLIGHT IS OUT, ENTIRE TAIL LIGHT IS BLOWN AND BRAKE IS NOT FUNCTIONING ON IT NOR LICENSE PLATE LIGHT.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11390899,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/26/2021","dateComplaintFiled":"01/31/2021","vin":"1C4RDHAG2FC","components":"SEATS","summary":"THE HEADREST DEPLOYED OUT OF NOWHERE.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11390811,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/30/2021","dateComplaintFiled":"01/30/2021","vin":"1C4RDJEG8FC","components":"EXTERIOR LIGHTING","summary":"TAIL MIDDLE LIGHT GET WATER INSIDE WHEN IT RAINS. NOW MY LIGHT IS COMPLETELY OUT WITH WATER INSIDE THE LIGHT.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11390451,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/26/2021","dateComplaintFiled":"01/28/2021","vin":"1C4RDJFG1FC","components":"SEATS","summary":"DRIVER SIDE HEADREST DEPLOYED WITHOUT CAUSE OR WARNING. OCCURRED WHILE VEHICLE WAS IN MOTION.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11389980,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/26/2021","dateComplaintFiled":"01/26/2021","vin":"1C4RDHEG1FC","components":"SUSPENSION","summary":"REAR SHOCK MOUNTS ARE DEFECTIVE. I ASSUME THIS TO BE A DESIGN FLAW. THIS RESULTS IN POOR TIRE WEAR AS THE UPPER PART OF THE SHOCK \"WIGGLES\" IN THE MOUNT. THIS ALSO AFFECTS THE DRIVABILITY AND REACTION OF THE VEHICLE WHILE TAKING DEFENSIVE DRIVING ACTIONS. DODGE IS AWARE OF THIS ISSUE AS YOU CAN NO LONGER BUY THIS MOUNT AND YOU HAVE TO BUY THE ENTIRE SHOCK WITH MOUNT ATTACHED. THIS ISSUE WAS DISCOVERED UPON CHANGING THE SHOCKS. THIS HAS BEEN THE CLUNKING NOISE COMING FROM THE REAR OF THE VEHICLE WHEN GOING OVER SMALL BUMP IN THE TERRAIN.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11388496,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/05/2021","dateComplaintFiled":"01/16/2021","vin":"1C4RDJEG0FC","components":"EXTERIOR LIGHTING","summary":"I HAVE CONTACTED FCA (FIAT CHRYSLER OF AMERICA) ABOUT THE HIGHLY COMMON ISSUE WITH THE TAIL LAMP ISSUE ON MY VEHICLE AS WELL AS MANY OTHERS HAVING THE EXACT SAME ISSUE. IN COLD TEMPERATURES MY CENTER 'TRACK BAR' AND PASSENGER TAIL LAMP DON'T TURN ON WHATSOEVER INCLUDING THE LED BRAKE LIGHT OR TURN SIGNAL ON THE ONE SIDE. WHEN THEY DO DECIDE TO WORK THE BOTTOM CORNERS OF THE 'TRACK BAR' APPEAR OUT AND THIS IS DUE TO A HIGHLY COMMON ISSUE OF THE TAIL LAMP ASSEMBLIES BEING POORLY SEALED AT THE FACTORY ALLOWING WATER/MOISTURE TO MAKE ITS WAY IN CAUSING THE LIGHTS TO FOG UP AND EVENTUALLY FAIL. THIS CAN BE VERY EASILY LOOKED INTO AND VERIFIED ON MULTIPLE FORUMS, CUSTOMERS OF THE VEHICLE OR EVEN YOUTUBE VIDEOS ADDRESSING THIS. THEY NEED TO ISSUE A RECALL ON THIS ADDRESSING THIS ISSUE AS I'VE BEEN PULLED OVER ONCE DUE TO THIS ISSUE AND ALMOST REAR ENDED AT NIGHT DUE TO THE OTHER DRIVER BEING UNABLE TO SEE MY VEHICLE WITH THE LIGHTS OUT.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11387801,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/12/2021","dateComplaintFiled":"01/12/2021","vin":"1C4RDHDG7FC","components":"EXTERIOR LIGHTING,SEATS","summary":"SEAT HEATS DON'T WORK PROPERLY WHEN REMOTE STARTS. SOMETIMES WHEN YOU MANUALLY START THEY WORK. BACK TRACK LIGHT SOME HOW GOT WATER INSIDE AND NOW THE WHOLE TRACK LIGHT IS NOT WORKING ALONG WITH LICENSE PLATE LIGHT.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11385317,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/27/2020","dateComplaintFiled":"12/28/2020","vin":"1C4RDJDG4FC","components":"SEATS","summary":"I WAS ON THE HIGHWAY ONE DAY AND I TOOK AND EXIT TO GET HOME AND RIGHT BEFORE I HAD TO DO A STOP THE HEADREST ON THE PASSENGER SIDE JUMPED OUT WITH OUT ANY CRASH OR INCIDENT","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11384713,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/22/2020","dateComplaintFiled":"12/23/2020","vin":"1C4RDJAG0FC","components":"EXTERIOR LIGHTING","summary":"RACE TRACK LIGHTING ON REAR LIFT GATE HAS BURNED OUT. LIGHTING FIXTURE IS SUPPOSED TO BE SEALED. MOISTURE WAS ABLE TO GET INTO LIGHTING FIXTURE CAUSING LIGHT TO BURN OUT. NEITHER  DODGE CUSTOMER SERVICE, DODGE DEALERSHIP,OR COMPLETE TITANIUM PLUS EXTENDED WARRANTY ARE WILLING TO RECTIFY THIS PROBLEM THAT IS BEING EXPERIENCED BY MANY OTHER INDIVIDUALS. THIS RACE TRACK LIGHTING FIXTURE ILLUMINATES THE REAR OF THE VEHICLE AND WITHOUT IT MAY RESULT IN A SERIOUS REAR END COLLISION.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11384747,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/23/2020","dateComplaintFiled":"12/23/2020","vin":"1C4SDJCT4FC","components":"EXTERIOR LIGHTING","summary":"WATER IN REAR CENTER RACETRACK TAIL LIGHT.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11384254,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/20/2020","dateComplaintFiled":"12/20/2020","vin":"1C4RDJDG2FC","components":"SEATS","summary":"I OWN A 2015 DODGE DURANGO AND THE PASSENGER SEAT HEAD REST EXPLODED OUT OF NO WHERE, WE WERE PARKED AT CHURCH ON 12/20/20 AT APPROXIMATELY 11 AM","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11383500,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/11/2020","dateComplaintFiled":"12/15/2020","vin":"1C4RDHAG5FC","components":"VEHICLE SPEED CONTROL,ENGINE","summary":"I WAS EXITING A PARKING GARAGE AND APPLIED MY BRAKE TO STOP TO PAY THE PARKING FEE. WHEN I CAME TO A STOP THE TRUCK UNEXPECTEDLY ACCELERATED WITH MY FOOT ON THE BRAKE.    I PUSHED AS HARD AS I COULD ON THE FOOT BRAKE BUT THE ENGINE WAS REGISTERING 4 TO 5,000 RPMS. MY TRUCK MOVED ON THRU THE PARKING GATE BREAKING THE GATE AND THEN MY TRUCK ENTERED INTO THE MAIN ROAD. I ALMOST HIT TWO PEOPLE WALKING ON THE SIDEWALK IN FRONT OF THE PARKING GARAGE. I WAS ABLE TO MOVE THE TRUCK INTO NEUTRAL ONCE THROUGH THE GATE AND THE RPMS WENT BACK TO NORMAL.   SECOND EVENT: IN JUNE OF 2020 I WAS ENTERING A DIFFERENT PARKING GARAGE. I HAD TO  PUT THE TRUCK IN PARK TO OPEN MY DOOR TO RETRIEVE THE PARKING TICKET. I GOT BACK IN AND PUT THE TRUCK IN DRIVE WHEN I PUSHED ON THE GAS PEDAL THE TRUCK AGAIN ACCELERATED UP TO 4,000 TO 5,000 RPMS. I WAS ABLE TO BRAKE AND MOVE THE TRANSMISSION INTO NEUTRAL AND EVERYTHING RETURNED TO NORMAL. THIRD EVENT OCCURRED ABOUT TWO YEARS AGO. I HAD STOPPED AT A RED LIGHT WITH A CAR IN FRONT OF ME. THE ENGINE ACCELERATED TO 4,000 TO 5,000 RPMS. THIS TIME I HAD BOTH FEET ON THE FOOT BRAKE. I THEN MOVED ONE FOOT OVER TO ENGAGE THE EMERGENCY BRAKE. WHILE STOPPED I COULD NOT MOVE THE TRUCK FROM DRIVE TO NEUTRAL. ONCE THE LIGHT TURNED GREEN THE CAR IN FRONT OF ME MOVED ON. I WAS ABLE TO PULL THE TRUCK OVER TO THE RIGHT CURB AND THEN I WAS ABLE TO MOVE IT INTO NEUTRAL. IF I HAD NOT ENGAGED THE EMERGENCY BRAKE I WOULD HAVE RAM THE CAR IN FRONT OF ME. I TOOK MY TRUCK TO A DODGE DEALER AND THEY COULD NOT DUPLICATE THIS EVENT. THESE EVENTS ARE VERY ALARMING AND VERY RANDOM. ANY HELP WOULD BE APPRECIATED.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11376274,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/20/2020","dateComplaintFiled":"11/25/2020","vin":"1C4RDJEG7FC","components":"ENGINE","summary":"I HEARD A TICKING NOISE COMING FROM THE RIGHT SIDE OF THE ENGINE.  TOOK IT TO FARRISH OF FAIRFAX, VA (703-273-0200) DEALERSHIP AND THEY DID THE FOLLOWING, \"REMOVED VALVE COVER AND INSPECT VALVE TRAIN.  FOUND WORN OUT ROCKERS ON CYLINDER #5 INTAKE.  CAMSHAFT LOBE ALSO WORN OUT.  REPLACED RIGHT BANK INTAKE CAMSHAFT.\"    AT THE CURRENT LEVEL, WE DID NOT NOTICE ANY DRIVABILITY ISSUES AND FUEL MILEAGE APPEARED TO BE NORMAL.  WE COULDN'T EVEN HEAR THE TICKING FROM INSIDE THE CAR WITH THE WINDOWS UP AND RADIO OFF.  WE COULD ONLY HEAR IT FORM OUTSIDE THE VEHICLE.    THIS APPEARS TO BE A COMMON ISSUE.  THE MECHANIC KNEW EXACTLY WHAT IT WAS WHEN I TOLD HIM WE HAD A TICKING NOISE IN A DURANGO.  I DIDN'T TELL HIM THE ENGINE AND HE CAME BACK WITH \"IF IT'S A 3.6 MOTOR PROBABLY A WORN OUT CAMSHAFT CAUSED BY ROCKER ARM ROLLER BEARINGS WEARING OUT PREMATURELY.  BRING IT ON IN.\"    HERE'S TWO LINKS TO A SIMILAR OWNERS' EXPERIENCES:  HTTPS://WWW.YOUTUBE.COM/WATCH?V=2DPHCJLDSW4  HTTPS://WWW.YOUTUBE.COM/WATCH?V=JZIF0GC4BGI    WE ONLY HAD 49,237 MILES ON THE VEHICLE, BUT WERE JUST OUT OF THE 5 YEAR/100,000 MILE POWERTRAIN WARRANTY.  DEALERSHIP DID COVER COST OF REPAIR.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11372596,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2018","dateComplaintFiled":"11/02/2020","vin":"1C4SDHETXFC","components":"UNKNOWN OR OTHER","summary":"THE 2015 DURANGO THAT WE PURCHASED CAME WITH HEADRESTS THAT \"DEPLOY\" IN THE EVENT OF AN ACCIDENT (IDEALLY). BOTH THE DRIVER AND PASSENGER SIDE HEADRESTS HAVE DEPLOYED EVEN THOUGH THE VEHICLE HAS NEVER BEEN IN A COLLISION. IT IS UNCLEAR WHEN THEY DEPLOYED. IT IS AS THOUGH THE CLIPS HOLDING THEM TOGETHER INTERNALLY JUST GAVE OUT.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11366310,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/09/2020","dateComplaintFiled":"10/25/2020","vin":"1C4RDHAG9FC","components":"UNKNOWN OR OTHER","summary":"WHILE DRIVING MY DRIVERS SIDE HEADREST POPPED OPEN AND HIT ME IN THE HEAD.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11364529,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"10/11/2020","dateComplaintFiled":"10/15/2020","vin":"1C4RDHAG1FC","components":"UNKNOWN OR OTHER","summary":"WAS AT A RED-LIGHT WHEN THE DRIVER SIDE HEADREST DEPLOYED. GOT HIT FORCEFULLY IN THE BACK OF THE HEAD.*DT  CONSUMER HAD A NECK SORE. VEHICLE WAS TAKEN TO DEALER AND CONSUMER WAS TOLD IT COULD NOT BE REPAIRED. CASE NUMBER WAS GIVEN.*JB","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11364307,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/14/2020","dateComplaintFiled":"10/14/2020","vin":"1C4RDHAG8FC","components":"ELECTRICAL SYSTEM","summary":"THE FUEL RELAY FAILED AND HAD TO REPLACE THETIMP  THE FUEL PUMP ALSO FAILED TWICE.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11363995,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/12/2020","dateComplaintFiled":"10/12/2020","vin":"1C4RDJDG1FC","components":"UNKNOWN OR OTHER","summary":"ACTIVE HEAD RESTRAINT ON DRIVERS SIDE DEPLOYED WHILE PARKED.  VISUAL INSPECTION SHOWS BROKEN PLASTIC INTERNAL PARTS AND WILL NOT RESET WHEN COMPRESSED.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11363918,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2020","dateComplaintFiled":"10/12/2020","vin":"1C4RDJDGXFC","components":"ENGINE","summary":"I AM AT 92,000 MILES AND I HAVE A TICKING SOUND IN MY ENGINE. WHILE JUST IN PARK YOU CAN HEAR THE TICKING SOUND AS WELL AS WHEN YOU EXCEL WHILE DRIVING. I DO MY OIL CHANGES EVERY 3,000 MILES AND I SEEN THIS IS AN ISSUES ON A LOT OF OTHER DODGE DURANGO MODELS. SHOULD THIS ME A RECALL WITH THIS HAPPENING TO SO MANY?","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11363460,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/15/2020","dateComplaintFiled":"10/08/2020","vin":"1C4RDJAG5FC","components":"EXTERIOR LIGHTING","summary":"REAR TRACK LIGHTS FILL WITH WATER. IT IS REALLY DIM AND THE ONLY WAY TO DRAIN IS TO UNSCREW THE BOLTS. AFRAID THAT EVENTUALLY THE WHOLE THING WILL BURN OUT.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11362408,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/26/2020","dateComplaintFiled":"10/02/2020","vin":"1C4SDHETXFC","components":"SEATS","summary":"DRIVERS SIDE HEADREST HAS POPPED AS IF IT WAS IN AN ACCIDENT, BUT HAS NOT BEEN IN ONE. THE HEADREST IS PUSHED FORWARD ABOUT 6-10 INCHES FROM IT'S NORMAL RESTING POSITION AND CANNOT BE RETRACTED BACK. VEHICLE WAS SITTING IN A DRIVEWAY AND NOT BEING DRIVEN AT THE TIME THE FAILURE HAPPENED.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11362045,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/29/2020","dateComplaintFiled":"09/30/2020","vin":"1C4SDHCT8FC","components":"SEATS","summary":"DRIVER SIDE HEADREST DEPLOYED HITTING ME AS I WAS DRIVING. WAS ON FREEWAY FELT LIKE SOMEONE PUNCHED ME IN BACK OF MY HEAD.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11361354,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/05/2020","dateComplaintFiled":"09/27/2020","vin":"1C4RDHDG1FC","components":"SEATS","summary":"THE PASSENGER SIDE HEAD REST ACTIVE RESTRAINT SYSTEM AUTOMATICALLY DEPLOYED.  PLASTIC APPEARS TO BE BROKEN AND WILL NOT RESET.  HAPPENED WHILE DRIVING.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11361382,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/10/2017","dateComplaintFiled":"09/27/2020","vin":"1C4RDJDG5FC","components":"EXTERIOR LIGHTING","summary":"REAR TAILLIGHT WAS NOT SEALED PROPERLY AT FACTORY AND WATER GOT INSIDE. WATER WATER COLLECTED INSIDE AND BURNT OUT THE RIGHT LOWER TAILLIGHT.  I HAVE SEEN 100'S OF OTHER DODGE DURANGOS WITH THE SAME PROBLEM. DODGE NEEDS TO MAKE THIS RIGHT FOR CUSTOMERS AND RECALL AND CORRECT THE PROBLEM.  THIS PROBLEM IS OCCURING WHEN IN A CAR WASH AS WELL AS IN RAINY, WET WEATHER.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11361315,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/04/2020","dateComplaintFiled":"09/26/2020","vin":"1C4RDJDG8FC","components":"ENGINE","summary":"ROCKER ARMS OR LIFTERS CAUSING   'TICKING NOISE/ SOUND' AT 113,000 MILES. AFTER ONLINE RESEARCH, MANY DODGE DURANGO 2014 AND LATER MODES HAVE SAME ISSUE.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11355520,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/17/2020","dateComplaintFiled":"09/17/2020","vin":"1C4RDHEG0FC","components":"ENGINE","summary":"ENGINE RACES WHILE IN PARK","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11354996,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2020","dateComplaintFiled":"09/14/2020","vin":"1C4RDJAG4FC","components":"SEATS","summary":"WENT INTO A STORE, NO OTHER CARS AROUND ME. CAME BACK OUT OF STORE, NOTICED THE ACTIVE HEADREST SYSTEM ON PASSENGER SIDE DEPLOYED. NO DAMAGE OR APPARENT DAMAGE TO VEHICLE, STILL EMPTY PARKING LOT.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11355038,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/12/2020","dateComplaintFiled":"09/14/2020","vin":"1C4RDHAG3FC","components":"ENGINE","summary":"MY CAR DOESN'T WANT TO SHIFT OR IT GETS STUCK IN 5TH GEAR I HAVE TO PULL OVER AND OUT MY CAR IN PARK AND TURN IT OFF AND IT WILL GO BACK TO NORMAL FOR A LITTLE BIT THEN DO IT ALL OVER AGAIN AND WHEN IT DOES IT ITS LIKE IT WILL DOWN SHIFT JERK ME AROUND GO BACK IN 5TH GEAR THEN BE STUCK IN 5TH SO WHEN I SLOW DOWN IT WILL NOT CHANGE","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11353755,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/02/2020","dateComplaintFiled":"09/08/2020","vin":"1C4RDHAGXFC","components":"ENGINE","summary":"MY ENGINE HAS STARTED MAKING A TICKING NOISE.  I GOT ONLINE AND DID SOME RESEARCH AND THIS IS A WELL KNOWN ISSUE FOR THIS ENGINE.  WHY HAS THERE NOT BEEN SOME SORT OF RECALL IF THIS IS COMMON?","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11352886,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/27/2020","dateComplaintFiled":"09/02/2020","vin":"1C4RDHDGXFC","components":"SEATS","summary":"THE PASSENGER HEADREST DEPLOYED WHILE DRIVING IN A PARKING LOT. THE HEADREST DEPLOYMENT IS SUPPOSED TO BE A SAFETY FEATURE OF THE CAR TO HELP AVOID WHIPLASH IN CASE OF AN ACCIDENT BUT IT DID IT ON ITS OWN WITHOUT AN ACCIDENT. THIS IS VERY CONCERNING AS IF ONE OF MY CHILDREN WERE IN THE SEAT, THEY WOULD HAVE BEEN SERIOUSLY INJURED.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11352891,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/02/2020","dateComplaintFiled":"09/02/2020","vin":"1C4RDJAG3FC","components":"SEATS","summary":"WHILE DRIVING, WITHOUT CONTACTING ANOTHER VEHICLE, A LOUD POP HAPPENED AND THE PASSENGER HEADREST 'SHOT' OUT. UPON REVIEW, THE PLASTIC PARTS HOLDING BACK A METAL PIN HAD BROKE OFF ALLOWING THE ACTIVE HEAD RESTRAINT TO 'ENGAGE.' HAPPENED ON A LEVEL CITY STREET.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11352518,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/14/2020","dateComplaintFiled":"09/01/2020","vin":"1C4RDHAG2F3","components":"UNKNOWN OR OTHER","summary":"SPONTANEOUS ACTIVE HEAD RESTRAINT DEPLOYMENT, PASSENGER SIDE, WHILE PARKED. NO COLLISION OCCURRED. DRIVERS SIDE HEADREST ALSO DEPLOYED SPONTANEOUSLY WHILE PARKED IN CLOSED GARAGE.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11352559,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2020","dateComplaintFiled":"09/01/2020","vin":"1C4RDJAG9FC","components":"SEATS","summary":"MY DURANGO WAS PARKED AT THE END OF THE DAY AT APPROXIMATELY 5:15 PM, IN A COVERED CARPORT, AND LOCKED. WHEN ENTERING THE NEXT MORNING AT APPROXIMATELY 8:00 AM I NOTICED THE PASSENGER SIDE FRONT SEAT HEAD REST LOOKED ODD. WHEN LOOKING AT IT CLOSER, IT LOOKS AS IF THE HEADREST SEPARATED. THE 2 PIECES ARE STILL CONNECTED BUT NOT COMPRESSED TOGETHER AS IT SHOULD BE. I CALLED MY HUSBAND OUT TO LOOK AT IT AND HE TRIED TO COMPRESS IT BACK TOGETHER BUT IT WOULD NOT STAY. THIS HAPPENED WHEN THE VEHICLE WAS UNOCCUPIED AND NOT MOVING. I CAN NOT EXPLAIN WHAT HAPPENED BECAUSE NO ONE WAS THERE. IT WAS DISCOVERED WHEN I ENTERED THE NEXT TIME.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11351286,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2020","dateComplaintFiled":"08/26/2020","vin":"1C4RDJAG5FC","components":"EXTERIOR LIGHTING","summary":"THE REAR CENTER LIFT GATE RACETRACK LIGHT (LOWER RIGHT PASSENGER SIDE) IS DIM AND FLICKERS  ON AND OFF LIKE IF I WERE APPLYING THE BRAKES. THIS IS BOTH WHEN IN MOTION AND STATIONARY. I BELIEVE WATER OR MOISTURE ACCUMULATES IN THAT AREA.  I BELIEVE IT'S A SAFETY HAZARD AND COULD CAUSE AN ELECTRICAL TAILLIGHT FAILURE CAUSING AN ACCIDENT. MY VEHICLE IS ONLY 5 YRS OLD AND SHOULDN'T BE HAVING THIS PROBLEM.  I SEE A LOT OF 2015 MODELS WITH THAT EXACT SAME PROBLEM AND FEEL THAT DODGE HAS A RESPONSIBILITY TO ITS COSTUMERS IN FIXING THIS.  THANK YOU.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11350348,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/12/2020","dateComplaintFiled":"08/19/2020","vin":"1C4RDJDGXFC","components":"SEATS","summary":"2015 DODGE DURANGO.    THE ACTIVE HEAD RESTRAINT IN THE FRONT PASSENGER SEAT DEPLOYED WHILE THE VEHICLE WAS PARKED IN A PRIVATE PARKING LOT AND UNOCCUPIED.  SEARCHING THE INTERNET THIS SEEMS TO BE A COMMON PROBLEM.    I AM NOW CONCERNED THE PASSENGER SIDE IS PROBABLY NEXT.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11349808,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/30/2020","dateComplaintFiled":"08/17/2020","vin":"1C4RDHDG8FC","components":"SEATS","summary":"MY WHIPLASH PREVENTION HEADREST DEPLOYED WITHOUT INCIDENT. RANDOMLY DEPLOYED.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11348652,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2019","dateComplaintFiled":"08/11/2020","vin":"1C4SDJCT5FC","components":"EXTERIOR LIGHTING","summary":"WATER INFILTRATION INTO RACEWAY REAR LIGHT-LED SHORTED OUT AND NO LONGER WORKS. NOT SURE WHEN OR HOW IT ENTERED.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11342757,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/31/2020","dateComplaintFiled":"08/02/2020","vin":"1C4SDJCTXFC","components":"SEATS","summary":"THE ACTIVE HEAD RESTRAINT OF THE FRONT PASSENGER SEAT WAS DEPLOYED WHILE THE VEHICLE WAS PARKED OVERNIGHT, DUE TO THE FAULTY PLASTIC HOUSING OF THE RETAINING PIN. THE PIN JUST TORE THROUGH THE PLASTIC WHILE REMAINING IN THE LATCH ITSELF.     LOOKING THROUGH THE INTERNET I CAN SEE THAT THIS IS NOT AN ISOLATED INCIDENT. SEEMS TO BE HAPPENING QUITE FREQUENTLY TO FCA CARS. OBVIOUSLY THERE IS A DESIGN FLAW ON THE COMPOSITION OF THE PLASTIC USED BY FCA FOR THE HOUSING, WHICH WEAKENS WITH TIME UNDER THE CONSTANT LOAD OF THE HEAVY SPRINGS. DIDN'T SEEM TO BE ABLE TO FIND A RECALL FOR IT THOUGH.    THIS IS A SERIOUS SAFETY CONCERN! I AM NOW WORRIED THAT THE DRIVER'S SIDE IS NEXT AND I MIGHT ACTUALLY BE DRIVING WHEN IT HAPPENS!!!","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11341818,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/28/2020","dateComplaintFiled":"07/28/2020","vin":"1C4RDHAG6FC","components":"SEATS","summary":"MY 2015 DURANGO DOESN'T GET USED MUCH NOW A DAYS. THE DRIVER SAID HEAD RESTRAINT DEPLOYED WITH OUT AN ACCIDENT. I'VE LOOKED THIS UP AND IT SEEMS TO BE AN ISSUE WITH CHRYSLER. DEALERSHIP IS CHARGING ME A LOT OF MONEY TO GET IT FIXED.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11341897,"manufacturer":"Chrysler (FCA US, LLC)","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"07/24/2020","dateComplaintFiled":"07/28/2020","vin":"1C4SDJETXFC","components":"AIR BAGS","summary":"HIT A TELEPHONE POLE ON FRIDAY 7/24  NO AIRBAGS DEPLOYED   VEHICLE IS TOTALED  BRUISED CHEST ARMS LEGS FEET HANDS  ON A TOWN STREET*DT*JB","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11341145,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"07/23/2020","dateComplaintFiled":"07/23/2020","vin":"1C4SDHCT2FC","components":"SEATS","summary":"UPON ENTERING VEHICLE, ACTIVE HEAD RESTRAINT DEVICE IN PASSENGER SEAT HEADREST DEPLOYED WHILE MY WIFE WAS IN THE SEAT. IT HIT HER ON THE BACK OF THE HEAD AND LEFT HER WITH A HEADACHE AND BACK PAIN.*DT  CONSUMER STATED WIFE'S PAIN IS STILL ONGOING. DEALERSHIP WAS CONTACTED AND SAID THEY WOULD REPLACE THE HEADREST AT NO ADDITIONAL COST.*JB","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11340673,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"07/18/2020","dateComplaintFiled":"07/21/2020","vin":"1C4RDHEG7FC","components":"SEATS","summary":"WE WERE DRIVING OUR 2015 DODGE DURANGO AND WE CAME TO A STOP SIGN. WHEN WE PULLED AWAY FROM THE STOP SIGN AND THE VEHICLE WAS IN MOTION THE SAFETY ASSIST HEADREST ON THE PASSENGER SIDE FIRED OFF WITHOUT WARNING STRIKING ME IN THE BACK OF THE HEAD. I ENDED UP IN THE ER AND GETTING A CT SCAN AND WAS DIAGNOSED WITH A CONCUSSION.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11339445,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/02/2019","dateComplaintFiled":"07/14/2020","vin":"1C4RDHAG1FC","components":"AIR BAGS,SEATS","summary":"THE HEAD REST TO THE PASSENGER FRONT SEAT EJECTED. IT'S CUSHION IS BROKEN APART FROM WHAT HOLDS THE COMPONENT. WHILE ON PARK AND THE SEAT WAS EMPTY.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11338756,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/10/2020","dateComplaintFiled":"07/11/2020","vin":"1C4RDJDG6FC","components":"EXTERIOR LIGHTING","summary":"REAR TAIL LIGHT (RACETRACK LIGHT) PORTION BURNED OUT. IT WAS IMPROPERLY SEALED AND ALLOWED WATER RUNOFF TO COLLECT INSIDE BOTTOM PART. THIS CAUSES THE RACETRACK LIGHT TO BURNOUT. THIS IS A HAZARD THAT IF NOT FIXED AND TAIL LIGHTS GO OUT WHILE DRIVING, COULD CAUSE AN ACCIDENT AND SERIOUSLY INJURE PEOPLE.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11331657,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/26/2020","dateComplaintFiled":"06/30/2020","vin":"1C4RDJDG9FC","components":"SUSPENSION,AIR BAGS","summary":"THE AIR BAG LIGHT GOES ON/OFF. DEALER SAYS IT IS A FAULTY WIRING OR CONNECTION AND HAVE TO TAKE OUT THE PASSENGER SEAT. THEY TOLD ME THAT THE AIR BAG SYSTEM IS OFF WHEN IT DETECTS SOME FAULT. THEY ARE CHARGING ME $400.00 TO TRY TO FIX THE PROBLEM. I HAVE NO CHOICE BUT TO FIX.  REAR SHOCKS ARE LEAKING, WHY I DO NOT KNOW.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11331338,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/28/2020","dateComplaintFiled":"06/28/2020","vin":"1C4RDJDG5FC","components":"POWER TRAIN","summary":"TRANSMISSION WILL NOT SHIFT TO ANY GEAR.SEAT BELT ON DOORS ALL CLOSED ,ONLY HAD ONE CODE RELATED LAST YEAR SHIFT MODULE U0002-88, SENT TO DEALER ,SAID NO CODES,I NEVER ERASED CODES,THIS HAS BEEN TO DEALERSHIP SO MANY TIMES I DONT KNOW HOW MANY,SAID ITS CUSTOMER ERROR. BULL (@#$%).IF CHRYSLER CANT FIX IT,THEY SHOULD BUY THIS JUNK BACK.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11331197,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2020","dateComplaintFiled":"06/27/2020","vin":"1C4SDJCT6FC","components":"POWER TRAIN,ELECTRICAL SYSTEM,ENGINE","summary":"WHILE DRIVING THE VEHICLE RANDOMLY STALLED/DIED, THOUGH THE INSTRUMENT CLUSTER/ELECTRONICS STAYED ON. I TRIED TO START THE VEHICLE, BUT THE ENGINE WOULDN'T TURN OVER. THE INSTRUMENT CLUSTER CYCLED THROUGH RANDOM ERROR MESSAGES \"VEHICLE PHONE REQUIRES SERVICE, SERVICE AIRBAG SYSTEM, OIL PRESSURE LOW, SERVICE ELECTRONIC THROTTLE CONTROL\". DODGE DEALERSHIP SAID THEY COULDN'T REPLICATE THE ISSUE, AND SENT ME HOME.     ON 4/4/2020, AND 6/626/2020 THE ENGINE WOULDN'T TURN OVER DESPITE THE INSTRUMENT CLUSTER TURNING ON. ON 4/15/2020 THE DEALERSHIP SAID THE BATTERY WAS DEFECTIVE AND CHARGED ME TO REPLACE IT, BUT THE ISSUE IS STILL NOT RESOLVED.     ON 5/1/2020 THE TRUNK RANDOMLY OPENED WHILE THE VEHICLE WAS OFF AND IN MY DRIVEWAY, IT WAS RAINING. ON 5/27/2020, WHILE DRIVING IN A STORM, THE INSTRUMENT CLUSTER SAID \"SERVICE ELECTRONIC BRAKES, BRAKE FLUID LOW\" AND THE PARKING BRAKE LIGHT KEPT COMING ON AND OFF. THE ERRORS NEVER SHOWED UP AGAIN AFTER THE VEHICLE DRIED OFF. ON 6/26/2020, A DAY AFTER A THUNDERSTORM, THE ENGINE WOULDN'T TURN OVER EVEN THOUGH THE INSTRUMENT CLUSTER CAME ON. THE IGNITION WAS STUCK IN \"RUN\", AND THE P/R/N/D LIGHTS WERE ALL ON, AND THE INSTRUMENT CLUSTER SAID \"SERVICE TRANSMISSION CONTINUE IN D DO NOT SHIFT OR TURN ENGINE OFF\"; BUT THE ENGINE WAS OFF. I HAD TO DISCONNECT THE BATTERY TO TURN THE VEHICLE ELECTRONICS OFF.     *** EVERY SINGLE TIME THE VEHICLE HAS DIED WHILE DRIVING OR FAILED TO START WHILE PARKED, I HAVE GOTTEN A U0100 ENGINE CODE    SAN ANTONIO DODGE CHRYSLER JEEP HAS FAILED TO DIAGNOSE OR FIX THE ISSUE, AND DODGE CORPORATE HAS FAILED TO PROVIDE ANY RESOLUTION EXCEPT TO TELL ME TO TAKE IT TO A DIFFERENT DEALERSHIP. DODGE CASE/REFERENCE NUMBER IS [XXX]    INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).  *TR","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11328997,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/10/2019","dateComplaintFiled":"06/15/2020","vin":"1C4RDHDG0FC","components":"AIR BAGS,SEATS","summary":"VEHICLE WAS STATIONARY IN OUR GARAGE.  WIFE WENT TO GET INTO PASSENGER SIDE SEAT AND HEADREST EXPLODED.  *TR","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11328138,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/09/2020","dateComplaintFiled":"06/10/2020","vin":"1C4RDHAG2FC","components":"AIR BAGS,SEATS","summary":"I WAS DRIVING DOWN THE STREET AND MY HEADREST IN MY CAR POPPED AND HIT MY DAUGHTER IN THE HEAD.  *TR","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11327897,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/08/2020","dateComplaintFiled":"06/08/2020","vin":"1C4RDJAG7FC","components":"EXTERIOR LIGHTING","summary":"WATER LEAKS INTO REAR LIGHT ON THE TAILGATE ON A REGULAR BASIS. WHETHER THE CAR IS PARKED WHEN IT'S RAINING OUTSIDE OR I'M DRIVING IN THE RAIN, WATER GETS INTO THE LIGHT AND NOW THE PASSENGER SIDE PORTION OF THE LIGHT NO LONGER WORKS. AS MORE WATER GETS IN OVER TIME I FEAR MORE OF THE LIGHTS WILL GO OUT WHICH COULD POTENTIALLY CAUSE AN ACCIDENT OR ELECTRICAL ISSUES INSIDE THE TAILGATE. I HAVE READ THAT THIS IS A VERY COMMON ISSUE WITH DODGE DURANGO'S FROM 2014+ THRU THE PRESENT. SOME OWNERS HAVE SHARED THAT AS THIS ISSUE WORSENS THE LIGHTS FLICKER WHICH COULD MAKE OTHER DRIVERS THINK YOU ARE BRAKING WHICH AGAIN COULD CAUSE A MOTOR ACCIDENT AND EVEN LOSS OF LIFE. DODGE HAS NOT ADDRESSED THIS ISSUE AND CHARGES APPROXIMATELY $1,000 TO FIX WHEN A BETTER GASKET AND SEALANT AROUND THE LIGHT HOUSING COULD FIX THE ISSUE FOR A FRACTION OF THE PRICE.  *TR","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11327156,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/26/2020","dateComplaintFiled":"06/03/2020","vin":"1C4SDHET3FC","components":"AIR BAGS","summary":"ON APRIL 26, 2020 THE ACTIVE HEAD RESTRAINT (AHR) ON THE PASSENGER SIDE OF MY VEHICLE UNEXPECTEDLY DEPLOYED WHILE IN OPERATION AT NORMAL CONDITIONS/SPEED LIMITS (30-35 MPH) ON A RESIDENTIAL STREET.    NO ACCIDENTS OR INJURIES WERE INCURRED, HOWEVER THE HEAD REST HAS BEEN FULLY DETACHED AND IS NOW HANGING OPEN, REVEALING ALL EXPOSED MATERIALS INSIDE.    PER THEDODGEDEALERSHIP AND MOPAR (EXTENDED WARRANTY SERVICES), REPAIR WAS NOT COVERED AND THERE WOULD BE OUT-OF-POCKET CHARGES FOR PARTS AND SERVICE UP TO $900.    UPON FURTHER RESEARCH, THIS COSTLY SAFETY ISSUE IS BEING EXPERIENCED BY OTHERDODGEVEHICLE OWNERS SOME OF WHOM HAVE GOTTEN THE FCA TO COVER ASSOCIATED COSTS; AND THERE IS ALSO A CLASS ACTION LAWSUIT IN FL AS OF FEB. 2020.    HOPEFULLY THIS DANGEROUS DEFECT AND AN UNREASONABLE SAFETY RISK IS GRANTED A RECALL TO REMEDY THE SITUATION SOON BEFORE SOMEONE IS SERIOUSLY HURT. THANK YOU FOR ALL THAT YOU DO AND YOUR SUPPORT IN THE MATTER.  *TR","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11326918,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/29/2020","dateComplaintFiled":"06/02/2020","vin":"1C4RDJAG9FC","components":"SEATS","summary":"THE PASSENGER SIDE  HEADREST POPPED OFF.  STATIONARY.  *TR","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11326800,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/29/2020","dateComplaintFiled":"06/01/2020","vin":"1C4RDJDG7FC","components":"SEATS,UNKNOWN OR OTHER","summary":"I MADE A COMPLAINT ON SATURDAY BUT DID NOT ATTACH PHOTOGRAPHS. WHILE WE WERE DRIVING OUR 2015 DODGER DURANGO I NEEDED TO PULL OVER TO CHECK ON MY CHILDREN. I WAS NOT IN ANY TRAFFIC ACCIDENT AS I WAS DRIVING THE POSTED SPEED LIMIT OF 35 ON THE STREET. WHEN MY WIFE AND I EXITED THE VEHICLE THE PASSENGER HEADREST DEPLOYED. SCARED AND UNSURE WHAT HAPPENED, I ASKED MY WIFE IF SHE HAD TOUCHED OR PULLED THE HEADREST. SHE STATED THEY SHE DID NOT. WE WERE NOT AWARE NOR INFORMED AT THE TIME OF PURCHASE THAT THIS VEHICLE HAS A SAFETY FEATURE THAT DEPLOYS THE HEAD REST IN A REAR AND COLLISION. I BEGAN RESEARCHING THIS ISSUE ONLINE AND FOUND THAT THIS HAS BEEN OCCURRING FOR SEVERAL YEARS. WITH SOME CASES LEADING TO INJURY AND LITIGATION. SCARED, I TOOK IT THE FOLLOWING MORNING TO THE DEALERSHIP ON WHICH WE PURCHASED THE VEHICLE. THEY HELD IT FOR THE DAY, INSPECTED THE VEHICLE, RAN DIAGNOSTICS. THE END RESULT WAS THAT MY EXTENDED WARRANTY DID NOT COVER A DEFECTIVE SAFETY FEATURE HEAD REST. NOW I HAVE TO PAY $970.00 DOLLARS TO REPAIR OR DRIVE THE VEHICLE WITHOUT THIS SAFETY FEATURE. I AM CURRENTLY CALLING FCA THE PARENT COMPANY FOR DODGE TO ADDRESS THIS ISSUE. *TR","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11326614,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/29/2020","dateComplaintFiled":"05/30/2020","vin":"1C4RDJDG7FC","components":"SEATS,UNKNOWN OR OTHER","summary":"WHILE DRIVING I PULLED OVER AND MY WIFE AND I EXITED THE VEHICLE TO CHECK ON OUR TWO CRYING TODDLERS, WHEN MY WIFE EXCITED THE PASSENGER SIDE OF THE VEHICLE A LOUD BANG OCCURRED AND THE HEADREST EJECTED FORWARD. I ASKED MY WIFE IF SHE HAD TOUCHED THE HEAD REST AND STATED SHE DID NOT. WE RESEARCHED THIS ISSUE AND IT'S A SAFETY MECHANISM DESIGNED FOR REAR IMPACT COLLISIONS TO PREVENT WHIPLASH. WE WERE NOT IN AN ACCIDENT, WE WERE DRIVING AND PULLED OVER. WE PULLED OVER ON SURFACE STEERS. NO IMPACT TO THE VEHICLE. I TOOK THE VEHICLE TO THE DEALERSHIP THIS MORNING AND THEY ARE LOOKING INTO THE ISSUE. I FEEL FROM CONDUCTING RESEARCH THAT THE DEALERSHIP WILL NOT REPAIR THIS SAFETY MECHANISM.  *TR","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11326332,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2019","dateComplaintFiled":"05/28/2020","vin":"1C4RDJAG9FC","components":"EXTERIOR LIGHTING,STRUCTURE","summary":"WATER IS POOLING IN MY TRACK LIGHTING. I HAVE TO TAKE THE BOLTS OUT TO EMPTY IT. NOW THE LIGHTS ARE FAILING!!!  *TR","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11326373,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/20/2020","dateComplaintFiled":"05/28/2020","vin":"1C4RDHDG3FC","components":"POWER TRAIN,ENGINE","summary":"LIFTERS DEALERSHIP SAID THE WARRANTY ENDED IN FEBRUARY THIS YR. THAT'S NOT FAIR MY HAS 86000 MILES ON IT.  *TR","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11326191,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/02/2020","dateComplaintFiled":"05/27/2020","vin":"1C4RDHAG2FC","components":"EXTERIOR LIGHTING","summary":"TAIL LIGHT COLLECTS WATER WHILE IN MOTION ON ANY ROAD OR STATIONARY. LIGHTS SHORT OUT WHICH CAN BE HAZARDOUS WHEN DRIVING IN THE RAIN OR AT NIGHT.  *TR","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11325739,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/21/2020","dateComplaintFiled":"05/24/2020","vin":"1C4RDHAG2FC","components":"SEATS","summary":"THE HEADREST POPPED OPEN WHILE I WAS SITTING IN THE DRIVERS SEAT. I HAD JUST STOPPED THE VEHICLE AND THE ENGINE WAS STILL RUNNING. AS I WAS SITTING THE HEADREST POPPED OPEN ON ITS OWN.  *TR","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11325282,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/18/2020","dateComplaintFiled":"05/20/2020","vin":"1C4RDJDG9FC","components":"EXTERIOR LIGHTING","summary":"REAR GATE TAILLIGHT FILLED WITH WATER SHORTING OUT LIGHTS  OVER $1000 TO FIX STUPID.  *TR","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11325223,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/19/2020","dateComplaintFiled":"05/19/2020","vin":"1C4RDHAG5FC","components":"SEATS","summary":"I HAD JUST PARKED THE VEHICLE AND WAS GETTING MY KID OUT OF HIS CAR SEAT WHEN THE HEADREST JUST EXPLODED. THERE WAS NO COLLISION OR NEAR A REAR COLLISION.  *TR","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11324929,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/18/2020","dateComplaintFiled":"05/18/2020","vin":"1C4RDJDG0FC","components":"AIR BAGS","summary":"WENT OUT TO VEHICLE IN THE MORNING TO GO TO WORK,NOTICED PASSENGER HEADREST AIRBAG WAS DEPLOYED. VEHICLE WAS NOT USED DURING THE EVENING,PARKED AFTER COMING HOME FROM WORK.  *TR","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11324604,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/10/2020","dateComplaintFiled":"05/14/2020","vin":"1C4RDJAG4FC","components":"EXTERIOR LIGHTING","summary":"REAR TAIL LIGHT (RACETRACK LIGHT) WAS IMPROPERLY SEALED AND ALLOWS WATER RUNOFF TO COLLECT INSIDE BOTTOM PART OF RACETRACK LIGHTING. THIS CAUSES THE RACETRACK LIGHT TO BURNOUT AND EVENTUALLY STOP WORKING ENTIRELY. THIS IS A HAZARD THAT IF NOT FIXED AND TAIL LIGHTS GO OUT WHILE DRIVING, COULD CAUSE AN ACCIDENT AND SERIOUSLY INJURE PEOPLE. THIS IS THE MOST COMMON AND WORST ISSUE WITH NEWER DURANGO'S AND BECAUSE OF POOR DESIGN UNKNOWN TO PURCHASER, SHOULD NOT COME OUT OF POCKET. MOST DEALERSHIPS ARE CHARGING ANYWHERES FROM $1000-$1300 TO FIX. A GOOGLE SEARCH WILL SHOW THIS ISSUE WITH NEARLY EVERY DURANGO WITH 'RACETRACK' LIGHTING AND SHOULD BE FIXED BEFORE IT CAUSES ACCIDENTS IF IT HASN'T ALREADY. PLEASE HELP US!  *TR","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11324040,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/10/2020","dateComplaintFiled":"05/10/2020","vin":"1C4RDHDG0FC","components":"AIR BAGS,SEATS","summary":"VEHICLE WAS IN PARK. GOT INTO VEHICLE WHILE IT WAS UNATTENDED FOR SEVERAL HOURS OVER NIGHT. PASSENGER HEADREST WAS DEPLOYED.  *TR","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11323960,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/16/2020","dateComplaintFiled":"05/09/2020","vin":"1C4RDJDG2FC","components":"EXTERIOR LIGHTING","summary":"REAR TAILGATE LED LIGHT AND PLATE LIGHTS SHORTED OUT AND ARE NON FUNCTIONAL DUE TO WATER LEAKING INTO LIGHT ASSEMBLY FROM BAD SEALING PROCESS.  *TR","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11322585,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/15/2020","dateComplaintFiled":"04/28/2020","vin":"1C4RDHGD4FC","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING","summary":"WATER IS POOLING IN RACETRACK TAIL LIGHT WHEN IT RAINS.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11322449,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/25/2020","dateComplaintFiled":"04/27/2020","vin":"1C4SDHET3FC","components":"SEATS","summary":"PASSENGER SIDE ACTIVE HEAD RESTRAINT (AHR) MALFUNCTIONED BY UNEXPECTEDLY DEPLOYING. VEHICLE WAS NOT IN MOTION AND WAS NOT REAR ENDED.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11320643,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/09/2020","dateComplaintFiled":"04/09/2020","vin":"1C4RDHAG4FC","components":"UNKNOWN OR OTHER","summary":"GETTING IN THE PASSENGER SEAT THE HEAD REST POPED OUT. WHILE THE CAR WAS IN PARK AND NO ACCIDENT. NOW I AM SCARED THE DRIVERS HEADREST WILL DO THE SAME WHILE I AM DRIVING.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11320461,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/12/2020","dateComplaintFiled":"04/07/2020","vin":"1C4RDHDG9FC","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING,STRUCTURE","summary":"MY REAL RACETRACK LIGHT SHUT DOWN BECAUSE OF THE WATER INSIDE OF IT.  *TR","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11320284,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/03/2020","dateComplaintFiled":"04/06/2020","vin":"1C4SDHCT9FC","components":"POWER TRAIN,ELECTRICAL SYSTEM,ENGINE","summary":"AFRTER 2 MONTHS OF OWNERSHIP WITH 73000 MILES ON IT   THIS SUV ITS TURNING OFF WHILE DRIVING   THIS IS THE 5TH TIME IT HAPPENDS  WHILE IS OFF   WIPERS MOVE BY IT SELFS   DOORS AND ALARM OPEN AND CLOSES   JUST LIKE ITS HAUNTED   TOOK IT TO THE DEALER AND THEY SAY NITHING WRONG WITH IT   IM AFRAID FOR MY LIFE AND MY KIDS   I HAVE READ AND SEEN A LOT A LOT OF COMPLAINTS ABOUT THUS ISSUE   AND DODGE HAS DONE NOTHING ABOUT IT !!  WHILE DRIVING   THIS DEAD TRAP","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11317797,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/03/2020","dateComplaintFiled":"03/12/2020","vin":"1C4RDHDG3FC","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING,UNKNOWN OR OTHER","summary":"DODGE DURANGO WATER IN TAILLIGHTS CAUSES WATERLOG IN THE LED LIGHTING AREA AND NOT DRAINING LED OUT ON THE LEFT SIDE OF VEHICLE. REPLACING ITEM COST AROUND $1085.00 AND UP MANUFACTURING DESIGN DEFECT. VEHICLE HAS 31954 MILES ON IT.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11315993,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/05/2020","dateComplaintFiled":"03/04/2020","vin":"1C4RDJAG6FC","components":"EXTERIOR LIGHTING","summary":"LIGHT ASSEMBLY ON REAR HATCH DOES NOT SEAL PROPERLY ALLOWING FOR WATER TO PENETRATE AND RETAIN IN LIGHT HOUSING, CAUSING TURN SIGNALS TO SHORT AND FAIL.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11315525,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"03/02/2020","dateComplaintFiled":"03/02/2020","vin":"1C4RDJAG9FC","components":"SEATS","summary":"HEAD REST RESTRAINT DEPLOYED WHILE DRIVING PASSENGER SEAT.*DT *JS","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11315496,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/27/2020","dateComplaintFiled":"03/01/2020","vin":"1C4RDJDG4FC","components":"EXTERIOR LIGHTING","summary":"WATER HAS GOTTEN INTO THE TAILLIGHT WHICH CAUSES THE LED LIGHTS TO SHORT OUT.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11312203,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/14/2020","dateComplaintFiled":"02/29/2020","vin":"1C4SDJCT4FC","components":"EXTERIOR LIGHTING","summary":"LIFTGATE RACE TRACK LIGHTING FILLS WITH WATER. ONE PORTION OF THE LED WENT OUT, NOW THE ENTIRE LIGHT IS BURNED OUT.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11311682,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/17/2020","dateComplaintFiled":"02/26/2020","vin":"1C4RDJAG3FC","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING","summary":"I HAVE ALREADY WENT THROUGH 3 REAR TRACKLIGHTS ON THIS VEHICLE (IT IS THE LARGE TAILLAP ON THE BACK OF THE CAR) THE MOST RECENT PHOTO SHOWS A LOT OF WATER IN IT.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11309642,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/07/2020","dateComplaintFiled":"02/17/2020","vin":"1C4RDJDG2FC","components":"EXTERIOR LIGHTING","summary":"LIFTGATE RACE TRACK LIGHTING FILLS WITH WATER. ONE PORTION OF THE LED WENT OUT, NOW THE ENTIRE LIGHT IS BURNED OUT.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11309746,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2019","dateComplaintFiled":"02/17/2020","vin":"1C4RDHDG1FC","components":"EXTERIOR LIGHTING","summary":"WHEN IT RAINS A SIGNIFICANT AMOUNT OF WATER POOLS IN THE RACETRACK STYLE TAILIGHT OF THE VEHICLE. IT SUBSEQUENTLY BURNS OUT THE LIGHT IN THE AREA WHERE THE WATER POOLS.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11307653,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2019","dateComplaintFiled":"02/07/2020","vin":"1C4RDJEG3FC","components":"EXTERIOR LIGHTING","summary":"REAR TAILLIGHT/BACKUP LIGHT ASSEMBLY ALLOWED WATER PENETRATION AND SUBSEQUENTLY SHORTED OUT SOME OF THE LED BULBS INSIDE THE ASSEMBLY.  REAR LIGHTING AT NIGHT IS IMPAIRED AND MAKES VEHICLE LESS LIKELY TO BE SEEN AT A DISTANCE AT NIGHT.  ASSEMBLY INCLUDES THE BACKUP CAMERA AND IS ONLY REPLACEABLE AS THE ENTIRE LIGHTING/CAMERA UNIT.  DEALER HAS INDICATED THAT THE UNIT IS NOT REPAIRABLE AND IT IS NOT BEING REPLACED BY FICA.  CONTINUED WATER PENETRATION COULD ALSO SHORT OUT THE BACKUP CAMERA AND MAKING IT IN VIOLATION OF FEDERAL LAW.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11307688,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/03/2020","dateComplaintFiled":"02/07/2020","vin":"1C4RDJAG3FC","components":"EXTERIOR LIGHTING","summary":"MT REAR, CENTER TAIL LIGHT HAS WATER INSIDE WHICH HAS CAUSED THE LIGHT TO SLOWLY DIE OUT.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11307796,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/15/2019","dateComplaintFiled":"02/07/2020","vin":"","components":"EXTERIOR LIGHTING","summary":"TL* THE CONTACT OWNS 2015 DODGE DURANGO. THE CONTACT STATED THAT DURING INCLEMENT WEATHER, THE REAR TAILLAMPS ALLOWED FOR WATER INTRUSION IN THE TAILLAMP HOUSING WHICH CAUSED THE BULBS TO BURN OUT PREMATURELY. THE VEHICLE WAS TAKEN OT THE DEALER WALDORF DODGE RAM 2294 CRAIN HWY WALDORF, MD 20601 (240) 754-2990 WHERE IT WAS INSPECTED, NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000. THE VIN WAS NOT AVAILABLE.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11306673,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/25/2016","dateComplaintFiled":"02/03/2020","vin":"1C4RDJDG9FC","components":"EXTERIOR LIGHTING","summary":"WATER IN THE TAIL LIGHTS.  EVERY TIME I GET THE CAR WASHED OR IT RAINS I HAVE TO DRAIN THE TAILLIGHT. I'M SO AFRAID THAT THE WATER WILL SHORT OUT THE ELECTRICAL SYSTEM OR BURN OUT THE TAILLIGHTS, THEN I WOULD HAVE TO PAY $600 FOR A NEW ONE.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11306610,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2020","dateComplaintFiled":"02/02/2020","vin":"1C4RDHDG3FC","components":"EXTERIOR LIGHTING","summary":"WATER HAS COLLECTED IN REAR TAILGATE LIGHTS WHICH HAS CAUSED LIGHTS TO MALFUNCTION INCLUDING LICENSE PLATE LIGHTS.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11306421,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/14/2018","dateComplaintFiled":"02/01/2020","vin":"1C4RDHAG2FC","components":"EXTERIOR LIGHTING","summary":"WATER COLLECTS IN THE REAR TAILLIGHT ASSEMBLY CAUSING LED LIGHTING TO SHORT OUT AND BECOME NON FUNCTIONING. NOT SURE IF WATER COLLECTED IN ASSEMBLY WHILE VEHICLE IS MOVING OR STATIONARY.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11306283,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/31/2020","dateComplaintFiled":"01/31/2020","vin":"1C4SDJCT2FC","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING","summary":"2015 DURANGO RT/AWD - WATER POOLS IN THE CENTER TAIL LAMP LED AND SHORTS IT OUT, MAKING NOT ONLY THE \"RACE TRACK\" PORTION OF THE LED LIGHTING FAIL, BUT THE TAG LIGHTING ALSO, TICKET ISSUED FROM HIGHWAY PATROL.  REPLACEMENT MODULE IS $700+ THIS IS A WELL KNOW AND COMMON OCCURRENCE","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11302815,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/29/2020","dateComplaintFiled":"01/29/2020","vin":"1C4RDJDGXFC","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING","summary":"THE REAR DECK LID TAIL LIGHTS FILL WITH WATER EVENTUALLY SHORTING OUT THE LIGHTS AND IMPACTING THE ABILITY FOR OTHER DRIVERS TO SEE THE VEHICLE FROM THE REAR.  OVER TIME THIS MAY LEAD TO OTHER ELECTRICAL PROBLEMS AS IT IS NEVER GOOD TO HAVE WATER ACCUMULATING IN THE TAIL LIGHTS.  THE BACKUP CAMERA IS ALSO SHARED IN THIS COMPONENT.  THIS APPEARS TO BE A KNOWN ISSUE THAT FCA DODGE APPEARS TO BE IGNORING.  THE ONLY SOLUTION OFFERED IS TO REPLACE THE COMPONENT WITH ANOTHER WHICH INCLUDES THE BACKUP CAMERA FOR $1000.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11302527,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/28/2020","dateComplaintFiled":"01/28/2020","vin":"1C4SDJCT8FC","components":"EXTERIOR LIGHTING","summary":"EXTERIOR TAIL LIGHTS AND BAR COLLECT WATER WHICH BURNS OUT THE LEDS.  NO WAY TO REPLACE INDIVIDUAL LED NEED TO REPLACE THE BAR WHICH IS OVER $1000.00.  IS A NIGHT TIME HAZARD SINCE THE LIGHTS ARE BURNT OUT AND PROGRESSIVELY GETTING WORSE.  STARTED AS SMALL BLACK SPOT IN BOTTOM CORNER AND IS NOW SPREADING. SPOKE TO DODGE AND IT'S NOT COVERED! STARTED WHEN CAR HAD LESS THEN 40K MILES ON IT.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11302260,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/25/2020","dateComplaintFiled":"01/27/2020","vin":"1C4RDJDG0FC","components":"EXTERIOR LIGHTING","summary":"WATER GETTING INTO THE 'RACETRACK' PORTION OF THE REAR TAIL LIGHTS CAUSING MALFUNCTION INCLUDING MELTING AND SNORTING OUT WIRES.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11302122,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/25/2020","dateComplaintFiled":"01/26/2020","vin":"1C4RDJAG0FC","components":"ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),VISIBILITY/WIPER","summary":"WHILE DRIVING AT HIGHWAY SPEED WITHOUT WARNING MULTIPLE ERROR MESSAGES WERE DISPLAYED FOLLOWED BY INSTRUMENT CLUSTER SHUTTING OFF COMPLETELY.  WINDSHIELD WIPERS STARTED WITHOUT COMMAND.  TURN SIGNALS AND LIGHTS WOULD NOT WORK.  FUNCTIONS SLOWLY STARTED TO RETURN HOWEVER TRACTION CONTROL REMAINED DISABLED.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11301620,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/02/2020","dateComplaintFiled":"01/24/2020","vin":"1C4RDJAG5FC","components":"EXTERIOR LIGHTING","summary":"2015 DURANGO SXT - WATER POOLS IN THE CENTER TAIL LAMP LED AND SHORTS IT OUT, MAKING IT FAIL. REPLACEMENT IS $700+ DUE TO DEMAND. THIS IS A WELL KNOW AND COMMON OCCURRENCE","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11301265,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/20/2019","dateComplaintFiled":"01/22/2020","vin":"1C4RDJAG9FC","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING","summary":"THE LIFTGATE TAIL LIGHT ASSEMBLY ALLOWS WATER TO SEEP INSIDE, POOLING IN THE LIGHTING ASSEMBLY. THIS LED TO THE REAR LIGHTS SHORTING OUT AND FAILING COMPLETELY. AFTER RESEARCHING, THIS IS A COMMON PROBLEM THAT DODGE CONTINUES TO IGNORE; ONLY OFFERING TO INSTALL A NEW ASSEMBLY FOR THE BARGAIN PRICE OF $1200-1600 SO THAT I WILL BE VISIBLE FROM THE REAR TO OTHER DRIVERS ON THE ROADWAY.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11301276,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/13/2020","dateComplaintFiled":"01/22/2020","vin":"1C4SDHCT4FC","components":"UNKNOWN OR OTHER","summary":"VEHICLE WILL TURN OVER BUT WILL NOT START. DEALER CLAIMS BATTERY ISSUE, BUT MOST INDIVIDUALS DISCOVERED THAT IT IS A FUEL PUMP RELAY ISSUE. 2ND TIME THIS HAS HAPPENED WITH SAME VEHICLE.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11300764,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/26/2019","dateComplaintFiled":"01/21/2020","vin":"1C4RDJAG8FC","components":"AIR BAGS,SEATS","summary":"DRIVER SIDE HEADREST DEPLOYED WHILE DRIVING VEHICLE ON THE HIGHWAY. HEADREST FASTENER  WAS DAMAGED IN THE PROCESS MAKING THE FASTENER UNREPAIRABLE. DEALER STATES THERE IS NO CURRENT OPEN RECALL ON THIS ISSUE EVEN THOUGH THERE ARE NUMEROUS COMPLAINTS ABOUT THE SAME ISSUE ONLINE. I TOOK IT TO THE DEALER TO SEE IF THERE WAS A RECALL AND THEY SAID IT WOULD BE $700 TO REPLACE.  THE INVOICE SAYS THEY \" INSPECTED THE HEADREST.  CAN NOT BE RESET.  TABS IN BACK ARE BROKEN.   WILL REQUIRE NEW HEADREST.\"  WHEN WE LOOKED AT WHAT HELD THE HEADREST TOGETHER, WE SAW TWO TINY PLASTIC PIECES HOLDING IT TOGETHER THAT BROKE.  WE WERE JUST DRIVING ALONG AND IT DEPLOYED.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11300716,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/02/2019","dateComplaintFiled":"01/21/2020","vin":"1C4RDJDG4FC","components":"EXTERIOR LIGHTING","summary":"TL* THE CONTACT OWNS A 2015 DODGE DURANGO. THE CONTACT STATED THAT WATER LEAKED THROUGH A HOLE INTO THE TAIL LIGHTS ON BOTH THE DRIVER AND PASSENGER SIDES. AS A RESULT, THE LIGHTS SHORT OUT. THE DEALER LICCARDI CHRYSLER DODGE RAM (130 US-22, GREEN BROOK TOWNSHIP, NJ 08812 (732) 752-7373) STATED THAT SINCE THE 33,000 MILE WARRANTY HAD EXPIRED THERE WAS NOTHING THEY COULD DO TO COVER THE REPAIRS. THE WHOLE TRACK LIGHT UNIT WOULD HAVE TO BE REPLACED AT A COST $2,500. THE MANUFACTURER PROVIDED THE CONTACT A COMPLAINT NUMBER AND OFFERED NO FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS 77,000.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11300561,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/20/2020","dateComplaintFiled":"01/20/2020","vin":"1C4RDJDG5FC","components":"EXTERIOR LIGHTING","summary":"WATER ACCUMULATION IN TAIL GAIT LIGHT CAUSING THE LED LIGHT TO GO OFF. THERE WAS NO DAMAGE TO THE LIGHT.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11300324,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/17/2020","dateComplaintFiled":"01/19/2020","vin":"1C4RDJAG9FC","components":"SERVICE BRAKES","summary":"MY VEHICLE IS UNSTABLE WHEN I DRIVE AT ANY DISTANCE OR SPEED ON THE ROAD. I HAD A RECALL FOR THE CALIPERS BUT I DO NOT BELIEVE THAT THE ISSUE WAS FIXED. I BEGAN HAVING PROBLEMS AFTER THE RECALL WAS CORRECTED. I NOTICE THAT MY VEHICLE WOULD PULL TO THE RIGHT SIDE. I TOOK THE VEHICLE TO GET AN ALIGNMENT BUT THAT DID NOT SOLVE THE PROBLEM. THE VEHICLE IS ALSO EXPERIENCING WOBBLING IN THE REAR. I ALSO NOTICE THAT WHEN I AM MAKING TURNS OR LANE CHANGES, THE VEHICLE WILL STILL PULL TO THE RIGHT SIDE. WHEN MAKING STOPS AT THE LIGHT OR STOP SIGNS, THE VEHICLE PULLS TO THE RIGHT. THE BRAKES AND ROTORS  HAVE BEEN CHANGE RECENTLY AND A NEW ALIGNMENT WAS PERFORMED BUT THE CAR STILL HAS THE SAME ISSUE.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11300033,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/19/2019","dateComplaintFiled":"01/17/2020","vin":"1C4RDJAG7FC","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING","summary":"THE TAILGATE LIGHT GETS FILLED UP WITH WATER CREATING A SHORT AND BURNING OUR LED LIGHTS IN THE TAIL LIGHT. THIS IS A KNOWN ISSUE AND THE DEALERSHIP CHARGES OVER $1000 FOR THE LIGHT AND THE TIME SPEND REPLACING IT. FCU SHOULD PAY FOR THE FAULTY DESIGN AND REPLACE ALL THE TAILGATE LIGHTS FOR FREE.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11299176,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/27/2019","dateComplaintFiled":"01/14/2020","vin":"1C4SDJCT0FC","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING","summary":"ON THIRD GENERATION DODGE DURANGO'S (2014-2020), WATER AND MOISTURE CAN GET INSIDE THE RACETRACK LIGHT ON THE REAR OF THE VEHICLE, CAUSING THE LIGHT TO STOP WORKING IN MULTIPLE PLACES, AND IN COLDER CLIMATE, CAN CAUSE THE MOISTURE TO FREEZE AND THE LIGHT TO CRACK. WHILE THE VEHICLE IS RUNNING AT NIGHT, THE RACETRACK LIGHT IS THE ONLY LIGHT THAT IS CONSTANTLY ON. WITH WATER AND MOISTURE CAUSING THE LIGHT TO DISCONTINUE OPERATION, AS WELL CAUSE OTHER ELECTRICAL/LIGHTING ISSUES, IT COULD BECOME A VERY SERIOUS DRIVING HAZARD. WATER IS CURRENTLY INSIDE THE LIGHT ON MY VEHICLE, AND FROZEN SOLID, CAUSING THE LIGHT TO MALFUNCTION. ATTACHED PICTURE WILL SHOW EVIDENCE. VEHICLE WAS STATIONARY WHEN LIGHT STARTED MALFUNCTIONING. VEHICLE HAD NEVER BEEN INVOLVED IN A MOTOR VEHICLE ACCIDENT. LIGHT HAS NEVER BEEN REMOVED FROM VEHICLE.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11299224,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/01/2019","dateComplaintFiled":"01/14/2020","vin":"1C4SDJCTXFC","components":"EXTERIOR LIGHTING","summary":"REAR TAIL GETS WATER DAMAGE CAUSING LED TO GO DARK","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11299086,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/10/2020","dateComplaintFiled":"01/13/2020","vin":"1C4RDJDG5FC","components":"EXTERIOR LIGHTING","summary":"WATER HAS INFILTRATED THE REAR LIFTGATE RACETRACK LED LIGHT ON 2015 DODGE DURANGO. PORTION OF THE LIGHT IS OUT. MUCH INFORMATION HAS BEEN POSTED ABOUT THIS AS A DESIGN FLAW WITH DODGE. EVENTUALLY THE ENTIRE LIGHT FAILS AS WELL AS THE LICENSE PLATE LIGHT AND BECOMES A SAFETY ISSUE WHILE OPERATING AT DUSK OR NIGHT AS REAR OF VEHICLE IS NOT ILLUMINATED. DODGE SHOULD ISSUE A RECALL TO HAVE THIS REPLACED AND SEALED TO PREVENT IT FROM HAPPENING FURTHER. THIS PROBLEM HAS BEEN WELL DOCUMENTED. TO REPAIR, OWNER IS RESPONSIBLE TO HAVE LIGHT REPLACED AT AN EXUBERANT COST. I BELIEVE DODGE SHOULD REPAIR AT NO COST AS THIS IS A SAFETY ISSUE.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11299119,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/17/2019","dateComplaintFiled":"01/13/2020","vin":"1C4SDJCT4FC","components":"EXTERIOR LIGHTING","summary":"NOTED REOCCURRING PROBLEM WITH LIFTGATE TAIL LIGHT. LIFTGATE TAILLIGHT WILL ALL EAT WATER INTO THE LIGHT ITSELF AND THEREFORE BURNED OUT. PROBLEM OCCURS ON BOTH SIDES AS WELL. PICTURE ONLY SHOWS ONE SIDE.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11299121,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/15/2018","dateComplaintFiled":"01/13/2020","vin":"1C4RDJDGXFC","components":"EXTERIOR LIGHTING","summary":"THE RACETRACK TAILLIGHTS ACCUMULATE WATER INSIDE ... THIS IS A WELL KNOWN ISSUE THAT MANY HAD TO SPEND 1000'S OUT OF POCKET .. THE DEALER FIX IS TO DRILL HOLES IN LIGHTS TO DRAIN WATER ... AFTER REPLACEMENT OF LIGHTS THE NEW ONES STILL ACCUMULATE WATER SO THIS IS A BAD DESIGN THAT NEEDS TO BE RECTIFIED","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11298813,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/02/2019","dateComplaintFiled":"01/12/2020","vin":"1C4SDHCT4FC","components":"EXTERIOR LIGHTING","summary":"REAR TAIL LIGHT ASSEMBLY ALLOWS WATER TO ENTER WHICH CAUSE THE RACE TRACK TAILLIGHTS TO BLOW AND FORCES CONSUMERS TO SPEND OVER $1000 TO FIX THIS ISSUE.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11298544,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/08/2020","dateComplaintFiled":"01/11/2020","vin":"1C4SDJCT5FC","components":"ELECTRICAL SYSTEM","summary":"REAR TAILLIGHT ASSEMBLY ON THE DODGE DURANGO HAS SERIOUS ISSUES AT A COSTLY PRICE. THE LEFT SIDE OF OUR TAILLIGHT ASSEMBLY HAS COLLECTED WATER AND HAS SHORT CIRCUITED THE LOWER LEFT PORTION OF THE LIGHTING. YOU CAN ACTUALLY SEE WATER POOLED UP IN THE LENS. I HAVE TWO NEIGHBORS THAT HAVE HAD THE EXACT SAME ISSUE RECENTLY. ANOTHER NEIGHBOR WAS TOLD HE HAD TO REPLACE THE ENTIRE ASSEMBLY ($1K+) JUST BECAUSE HIS LEFT LICENSE PLATE LIGHT HAS GONE OUT. I GUESS IT IS POWERED FROM THE TAILLIGHT ASSEMBLY WIRING HARNESS. I HAVE ACTUALLY REPLACED THAT LEFT REAR LICENSE PLATE LIGHT 3 TIMES IN THE LAST 18 MONTHS. NOT CHEAP IS $50 EACH.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11298322,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/02/2019","dateComplaintFiled":"01/10/2020","vin":"1C4RDJAG8FC","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING","summary":"WATER GOT INTO THE LED HOUSING ON THE TAILGATE AND ALL LIGHTS ON TAILGATE THEN WENT OUT CAUSING AN EXPENSIVE REPAIR I NOW NEED.  I WENT TO MILFORD (PA) DODGE DEALERSHIP WHEN I FIRST NOTICED WATER POOLING IN THE LIGHT. ( NOT EVEN 2  MONTHS AFTER PURCHASE) AND THEY TOLD ME THERE'S NOTHING THEY CAN DO TO FIX IT. AND THE CPO THEY GAVE ME WON'T COVER THE REPAIR. THIS VEHICLE HAD 18K ON IT WHEN I FIRST NOTICED THE WATER!!! THIS SHOULD BE A RECALL AS IT IS A VERY COMMON COMPLAINT WITH THESE TRUCKS AND DODGE IS DOING NOTHING ABOUT IT! NEARLY EVERY DURANGO I SEE HAS AN LED OUT DUE TO THIS.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11298368,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2017","dateComplaintFiled":"01/10/2020","vin":"1C4RDJDG5FC","components":"ELECTRICAL SYSTEM","summary":"WATER IS COLLECTING IN LIFTGATE TAIL LIGHT FROM BAD SEALS. I'VE READ FORUMS OF SMELLING SMOKE OR BURNING WIRES FROM BACK OF VEHICLE. AFRAID OF THAT HAPPENING SO I DECIDED TO REMOVED 4 BOLTS TO LET WATER DRAIN AND NOW THE TAIL LIGHT DOESN'T WORK. THIS IS A KNOWN DEFECT AND DODGE/CHRYSLER KNOWS ABOUT IT AND REFUSES TO WORK WITH US OWNERS.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11298116,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/16/2017","dateComplaintFiled":"01/09/2020","vin":"1C4RDHDG4FC","components":"EXTERIOR LIGHTING","summary":"WATER POOLING IN TAIL LIGHT.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11297206,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/28/2019","dateComplaintFiled":"01/05/2020","vin":"1C4SDJET0FC","components":"ELECTRICAL SYSTEM","summary":"REAR HATCH LIGHT FILLS WITH WATER AND THE LIGHT STOPS WORKING.  ONLY FIX IS TO REPLACE THE VERY EXPENSIVE LIGHT ASSEMBLY.  SAFETY ISSUE AS REAR LIGHT STOPS FUNCTIONING.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11297057,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/30/2019","dateComplaintFiled":"01/04/2020","vin":"1C4SDJCT6FC","components":"UNKNOWN OR OTHER","summary":"THE VEHICLE BACK UP CAMERA GOES OUT AND THEN THE ENTIRE RADIO SCREEN  GOES OUT AND DOES NOT COME UP FOR DAYS. THIS HAPPENS WHEN THE VEHICLE IS IN REVERSE AND THE SCREEN GOES OUT WHILE DRIVING.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11291353,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/23/2019","dateComplaintFiled":"12/26/2019","vin":"1C4RDJAG8FC","components":"EXTERIOR LIGHTING","summary":"WATER IS FILLING INSIDE THE REAR TRACKLIGHT AND TAILLIGHT.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11291154,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/24/2019","dateComplaintFiled":"12/25/2019","vin":"1C4RDJDGXFC","components":"EXTERIOR LIGHTING","summary":"THE TAIL LIGHT ON THE HATCH COLLECTED WATER AND NOW IT BURNT OUT","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11289703,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/17/2019","dateComplaintFiled":"12/17/2019","vin":"1C4RDHEGXFC","components":"FUEL/PROPULSION SYSTEM","summary":"TL* THE CONTACT OWNS A 2015 DODGE DURANGO. WHILE DRIVING 90 MPH, THE CONTACT SMELLED FUEL FUMES ENTERING THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AUTONATION CHRYSLER DODGE JEEP RAM SPRING (LOCATED AT 21027 I-45, SPRING, TX 77388, (281) 715-6927), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 68,000.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11288642,"manufacturer":"Chrysler (FCA US, LLC)","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/09/2019","dateComplaintFiled":"12/12/2019","vin":"1C4RDJEG4FC","components":"SERVICE BRAKES","summary":"TL* THE CONTACT OWNS A 2015 DODGE DURANGO. WHILE DECELRATING AT 15 MPH TO PARK THE VEHICLE IN A PARKING LOT, THE BRAKES SEIZED WITHOUT WARNING. THE CONTACT CAUSED THE CONTACT TO CRASH INTO ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE FRONT BUMPER OF THE CONTACT'S VEHICLE WAS DAMAGED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 18V332000 (ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL). THE CONTACT'S INSURANCE COMPANY STARTED A CLAIM FOR THE VEHICLE TO BE REPAIRED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 184,000.  *TR*DT*JB","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11288196,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2019","dateComplaintFiled":"12/10/2019","vin":"1C4SDJCT1FC","components":"EXTERIOR LIGHTING","summary":"REAR LED TAIL-LIGHT PARTIALLY BURNED OUT DUE TO WATER LEAKING INTO TAIL-LIGHT COVER DUE TO POOR DESIGN OF ASSEMBLY.  ENTIRE LED TAIL-LIGHT MUST BE REPLACED, IS COSTLY, AND NOT COVERED UNDER WARRANTY.  THIS IS OBVIOUSLY A KNOWN AND CHRONIC PROBLEM AMONGST DODGE DURANGO OWNERS!","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11287161,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/26/2019","dateComplaintFiled":"12/05/2019","vin":"1C4RDJAG7FC","components":"SEATS","summary":"PASSENGER SIDE ACTIVE HEADREST ADVANCED WHILE DRIVING ON THE INTERSTATE. SOLENOID DID NOT RELEASE BUT THE PLASTIC THAT HOLDS THE \"PIN\" BROKE ALLOWING ADVANCE. SEAT WAS EMPTY, NO INJURIES.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11286551,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2019","dateComplaintFiled":"12/03/2019","vin":"1C4RDHAG8FC","components":"FUEL/PROPULSION SYSTEM","summary":"EVAP SYSTEM IS SHOWING LEAK AND I HAVE NOTICED OTHER RECALLS OVER THE YEARS FOR THIS SAME INCIDENT BUT NOT YET FOR YEAR 2015. SHOWING LOSE CHARCOAL IN SYSTEM IS WHAT THEY OTHER RECALL SHOW. THIS HAPPENED PRIOR TO 100,000 MILES AND DODGE STATED IT WAS NOT COVERED BY POWER TRAIN WARRANTY.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11283178,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/09/2019","dateComplaintFiled":"12/01/2019","vin":"1C4RDHDG6FC","components":"SEATS","summary":"THE ACTIVE HEAD RESTRAINTS (AHR) ON THE DRIVER SIDE DEPLOYED DURING DRIVING ON THE HIGHWAY WITHIN LEGAL SPEED LIMITS WITHOUT ANY REASON, I.E. NOT ACCIDENT OR IMPACT FROM ANY SIDE TO THE VEHICLE. LUCKILY THE DRIVER WAS NOT HURT DUE TO DISTANCE TO THE HEAD REST AT THAT VERY MOMENT. THE SNAPPING LUCKILY ALSO DID NOT CAUSE TOO MUCH DISTRACTION. THE HEAD REST IS NOW DESTROYED, I.E. SPLIT IN HALF AND DANGLING DUE TO THE PLASTIC FIXTURES HOLDING THE TWO HALVES TOGETHER ON THE TOP BEING BROKEN. THE INCIDENT HAPPENED ALREADY IN SEPTEMBER 2019. UNTIL NOW I WAS NOT AWARE OF THE ISSUE. ONLY AFTER TRYING TO BUY A REPLACEMENT PART, I BECAME AWARE OF THIS BEING A MORE FREQUENT ISSUE WITH DODGE (FCA) OWNERS. WHEN RE-EXAMINING THE HEAD REST I REALIZED THAT THE SPRINGS MUST HAVE HAD DEPLOYED TO CAUSE THAT KIND OF VISIBLE DESTRUCTION.  AT THE LAST SERVICE THE DEALERSHIP FIRST DID NOT REALLY NOTICE THIS ISSUE DESPITE PERFORMING A FULL CHECK. WHEN TELLING THEM TO FIX IT, THEY REFUSED TO REPLACE IT FREE OF CHARGE. THEY CLAIMED THAT FCA IS NOT RECOGNIZING THIS TO BE A SAFETY/FIELD ISSUE. SO NOW I REALIZE THAT THERE IS A SAFETY ISSUE WITH THE HEAD REST AND WE WERE JUST LUCKY NOT TO BE HURT BY THE ACTIVE HEAD REST DEPLOYING. BUT NOW WE ARE ALSO LEFT WITH 500 US$ REPAIRS.*DT*JB","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11282713,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/26/2019","dateComplaintFiled":"11/27/2019","vin":"1C4RDHDG1FC","components":"SEATS","summary":"PASSENGER HEAD REST WAS DEPLOYED OVERNIGHT WHILE THE VEHICLE WAS PARKED.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11282508,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/18/2019","dateComplaintFiled":"11/26/2019","vin":"1C4RDJDGXFC","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING","summary":"THE LED BACK TAIL LIGHTS ARE NOT PROPERLY SEALED, SO WATER CAN LEAK INTO THEM AND SHORT OUT THE LIGHTS, AND CAUSE ELECTRICAL SHORTAGE.HAVE TRIED TO WORK WITH THE DEALERSHIP, AND THE CHRYSLER CORP., BUT SINCE THE VEHICLE IS A 2015 MODEL IT IS OUT OF WARRANTY. I FEEL THIS WAS A BAD SEAL RIGHT OUT OF THE FACTORY.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11282031,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2019","dateComplaintFiled":"11/24/2019","vin":"1C4SDJCT7FC","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING","summary":"THE \"RACETRACK\" TAILLIGHT SYSTEM HAS A SYSTEMIC ISSUE WITH WATER INFILTRATING THE ENCLOSED SEALED LED TAILLIGHT SYSTEM. THIS CAUSED PORTIONS OF THE TAILLIGHTS TO BURN OUT AND CAUSE LOWER VISIBILITY THAN INTENDED. WARRANTY COMPANIES CONSIDER THIS A \"SERVICEABLE\" PART LIKE NORMAL BULBS, BRAKES, TIRES, ETC. THE PROBLEM IS THAT THIS \"SERVICEABLE\" PART IS AN ALL ENCLOSED UNIT AND NOT A SIMPLE BULB REPLACEMENT. YOU HAVE TO REPLACE THE ENTIRE PANEL AT A COST OF NEARLY $1000!!! OR JUST DRIVE WITH THE LIMITED SAFETY OF A FULLY FUNCTIONING TAILLIGHT SYSTEM. THIS SEEMS LIKE A SAFETY ISSUE  AND ONCE ONE SECTION GOES OUT THE REST USUALLY FOLLOW. THIS DESIGN FLAW SHOULD NOT BE CONSIDERED A SERVICEABLE PART AND FC SHOULD BE MADE TO REMEDY THE PROBLEM AND FIX THIS ISSUE AT THEIR EXPENSE.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11281695,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/19/2019","dateComplaintFiled":"11/22/2019","vin":"1C4RDHAG7FC","components":"EXTERIOR LIGHTING","summary":"EXTERIOR TAIL LIGHT'S INTERIOR GETS FLOODED WITH WATER EVERY TIME IT RAINS. THERE IS NOTHING ABNORMAL ABOUT MY VEHICLE, THIS IS THE SECOND DODGE DURANGO I HAVE OWNED (2015+) WITH THE SAME EXACT ISSUE.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11281435,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"08/05/2019","dateComplaintFiled":"11/20/2019","vin":"1C4RDHDG7FC","components":"SEATS","summary":"WHILE DRIVING HOME FROM WORK, I HEARD A NOISE THAT SOUNDED LIKE SOMEONE HIT MY HEADREST WITH A BAT. AT THE SAME TIME, MY HEAD WAS THROWN FORWARD, BRIEFLY CAUSING ME TO TAKE MY EYES OFF THE ROAD AND SWERVE SLIGHTLY WITHIN MY LANE.. I WAS DRIVING AT APPROXIMATELY 55 MPH, ON A HEAVILY TRAVELED STATE ROAD, ALONE IN MY CAR. I WASN'T ABLE TO PULL OVER RIGHT AWAY. ONCE I COULD SAFELY PULL OVER, I NOTICED MY DRIVER SIDE HEADREST DID NOT LOOK LIKE MY PASSENGER SIDE. IT WAS SEPARATED AND PUSHED FORWARD INTO MY SEAT SPACE. THERE WERE ALSO LOOSE PLASTIC PIECES INSIDE. I HAD NECK PAIN FOR APPROXIMATELY 4 DAYS FOLLOWING.*DT    CONTACT DID NOT SEEK MEDICAL HELP. VEHICLE WAS NOT ON THE RECALL LIST AND IS NOT FIXED.*JB","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11280706,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/30/2019","dateComplaintFiled":"11/18/2019","vin":"1C4SDJCT2FC","components":"EXTERIOR LIGHTING","summary":"TAILLIGHTS FILL WITH MOISTURE CAUSING BULBS TO BURNOUT & CREATE HAZARD WHEN BRAKING.   SEALS TO KEEP MOISTURE OUT NEED TO BE REPLACED OR UPDATED","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11280266,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/06/2019","dateComplaintFiled":"11/15/2019","vin":"1C4RDHAG6FC","components":"ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM","summary":"CAR WILL TRY TO START BUT WON'T TURN ALL THE WAY OVER. IT DOES IT INTERMITTENTLY. I'VE TAKEN IT TO MARK DODGE AND 2 OTHER AUTO SHOPS AND NO ONE CAN FIND THE ISSUE. IT HAS DONE IT OVER 15 TIMES NOW","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11279428,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/11/2019","dateComplaintFiled":"11/11/2019","vin":"1C4RDHAG1FC","components":"UNKNOWN OR OTHER","summary":"PASSENGER HEADREST CAME APART. A PIECE BROKE INSIDE AND CAUSED THE HEADREST TO SEPARATE. VEHICLE WAS NOT MOVING AT THE TIME OF SEPARATION, IT WAS PARKED IN THE DRIVEWAY.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11278726,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/05/2019","dateComplaintFiled":"11/07/2019","vin":"1C4RDJEG0FC","components":"UNKNOWN OR OTHER","summary":"PASSENGER HEAD RESTRAINTS DEPLOYED WHILE CAR WAS PARKED IN DRIVEWAY","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11278665,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/23/2019","dateComplaintFiled":"11/07/2019","vin":"1C4RDJAG6FC","components":"UNKNOWN OR OTHER","summary":"WHEN DRIVING VEHICLE REAR CLUNKING NOISE ON DRIVER SIDE IS PRESENT OVER SMALL OR MODERATE BUMPS. NOISE IS BECOMING WORSE OVER TIME AND DEALER HAS NO EXPLANATION. SOUND IS BECOMING MORE CONCERNING AND WORRIED ABOUT MY SAFETY IN THE VEHICLE","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11270514,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/23/2019","dateComplaintFiled":"10/23/2019","vin":"1C4SDJCT3FC","components":"EXTERIOR LIGHTING","summary":"MY REAR LED LIGHT BAR IS OUT. I LOOKED AND THERE IS WATER INSIDE OF THE LIGHT BAR. THERE ARE GAPS ALL AROUND THE LIGHT BAR WHICH IS HOW THE WATER IS GETTING IN. WARRANTY IS TRYING TO DENY COVERAGE. THIS HAS TO BE A MANUFACTURING ISSUE. THERE IS A LOT OF PROPER WITH THE SAME ISSUE THAT I AM HAVING.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11269509,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2019","dateComplaintFiled":"10/19/2019","vin":"1C4RDJDG1FC","components":"EXTERIOR LIGHTING","summary":"SEAL ON THE CENTER TAIL LIGHT 'RACETRACK LIGHTING' IS INEFFECTIVE. THE LIGHT FILLS UP WITH WATER, DOES NOT DRAIN, AND STOPS FUNCTIONING. DEALER IS AWARE OF IT BEING A COMMON PROBLEM, BUT IS STILL CHARGING OVER $1,200 TO REPAIR.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11268746,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/11/2019","dateComplaintFiled":"10/15/2019","vin":"1C4RDJDG7FC","components":"STRUCTURE,VISIBILITY/WIPER","summary":"THE TAIL GATE TAIL LIGHT GETS WATER INSIDE EVERY TIME I WAS MY CAR OR EVERY TIME IT RAINS. THIS CAUSES THE TAIL LIGHT NOT TO BE FULLY VISIBLE.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11267900,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/23/2019","dateComplaintFiled":"10/11/2019","vin":"1C4RDJAG0FC","components":"FUEL/PROPULSION SYSTEM","summary":"WHENEVER I PUMP GAS RECENTLY THE GAS PUMP NEVER SHUTS OFF AND JUST SPILLS GAS EVERYWHERE UNTIL I CLICK THE HANDLE.  I TOOK IT TO THE DEALER AND THEY SAID THEY NEVER HEARD OF THAT.  I WENT AHEAD AND HAD THEM CHECK IT OUT.  ABOUT $2000 LATER AND A NEW GAS TANK AND FUEL FILLER NECK THE PROBLEM WAS SOLVED.  HOW THIS WAS NEVER RECALLED I DON'T KNOW.  I HAD GAS POURING OUT EVERYWHERE BEFORE IT WAS FIXED!","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11267995,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/23/2019","dateComplaintFiled":"10/11/2019","vin":"1C4RDJAG9FC","components":"EXTERIOR LIGHTING","summary":"REAR TAIL PANEL OF LED STRIPS IS OUT AT ALL TIMES, CAUSING A SAFETY CONCERN. STARTED WITH LOWER RIGHT SIDE OF RIBBON LIGHT OUT, NOW THE ENTIRE STRIP IS OUT, INCLUDING THE REQUIRED TAG LIGHTS. STARTED WHEN I ONLY HAD ABOUT 60K MILES ON IT. CONTACTED DODGE DEALERSHIP AND THEY STATE THEY'RE AWARE OF THE PROBLEM BUT IT WILL COST AT LEAST 1K JUST FOR THE PART, NOT INCLUDING LABOR.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11267430,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/06/2019","dateComplaintFiled":"10/06/2019","vin":"1C4RDJEG9FC","components":"SEATS","summary":"THE ACTIVE HEADREST SYSTEM ON THE PASSENGER SEAT OF MY 2015 DODGE DURANGO CITADEL DEPLOYED RANDOMLY, NOT ASSOCIATED WITH ANY ACCIDENT.  VEHICLE WAS STATIONARY AND NOT RUNNING AT TIME OF DEPLOYMENT.  APPEARS THAT A PLASTIC BRACKET THAT HOLDS THE HEADREST IN PLACE IS BROKEN, SO RESET IS NOT POSSIBLE.  THIS APPEARS TO BE A MALFUNCTION OF THE SYSTEM.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11265602,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/30/2019","dateComplaintFiled":"10/02/2019","vin":"1C4RDJAG0FC","components":"AIR BAGS,FUEL/PROPULSION SYSTEM","summary":"GAS CONTINUES TO PUMP AFTER THE TANK IS FULL AND SPILL OUT AND ALL DOWN THE SIDE OF THE DURANGO UNTIL I SHUT IT OFF. THE HANDLES DOESN'T ALWAYS CLICK OFF ON ITS OWN.  SERVICE AIR BAG SENSOR KEEPS COMING ON AND OFF. DEALER DOESN'T KNOW ANYTHING ABOUT EITHER PROBLEM.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11259009,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/05/2019","dateComplaintFiled":"09/30/2019","vin":"1C4RDHAG0FC","components":"SEATS","summary":"THE FRONT PASSENGER'S SEAT ACTIVE HEAD RESTRAINT DEPLOYED WITHOUT CAUSE.  THERE WAS NO SUDDEN BRAKING OR BUMP IN ROAD TO CAUSE THE HEAD RESTRAINT TO BELIEVE THERE WAS AN ACCIDENT.  THANKFULLY THERE WAS NO ONE IN SEAT, OR COULD HAVE CAUSED INJURY.  POSSIBLE ACCIDENT CAN HAPPEN IF WERE TO HAPPEN TO DRIVER'S SIDE.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11258474,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/29/2019","dateComplaintFiled":"09/27/2019","vin":"1C4RDJDG3FC","components":"SEATS","summary":"WHILE DRIVING DOWN THE HIGHWAY, THE HEADREST DEPLOYED WHILE MY SON WAS SITTING IN THE SEAT. HE WAS NOT DOING ANYTHING OTHER THAN SITTING THERE. THE SOUND ABOUT MADE ME GET IN AN ACCIDENT.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11258052,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/20/2019","dateComplaintFiled":"09/25/2019","vin":"1C4SDJCT0FC","components":"EXTERIOR LIGHTING","summary":"DRIVING AT NIGHT, CAR PASSES ME AND AGGRESSIVELY HONKED/POINTED BEHIND ME.  PULLED OVER AND NOTICED MY REAR LIGHTS WERE COMPLETELY OUT.  MESSED WITH THE LIGHT SWITCH TO SEE IF IT MADE A DIFFERENCE, IT DID NOT.  NEXT DAY I SEE WATER POOLED ON BOTH SIDES OF THE TAILGATE LIGHTING ASSEMBLY.  DID RESEARCH AND LEARNED TO REMOVE BOLTS TO DRAIN WATER FROM THE ASSEMBLY.  SOME FUNCTIONALITY RETURNED BUT RIGHT LOWER SIDE REMAINS OUT.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11258224,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/15/2019","dateComplaintFiled":"09/25/2019","vin":"1C4RDJAG7FC","components":"EXTERIOR LIGHTING","summary":"FIRST MY DRIVER SIDE HEADLIGHT WENT OUT. REPLACED THE BULB AN IT STILL DOES NOT WORK. IT NOT THE FUSE OR CONNECTOR EITHER. THEN MY PASSAGER SIDE TAILLIGHT AN MY LIFT GATE LIGHT DO NOT WORK. BOUGHT NEW TAILLIGHT AN PLUGGED IT IN AN STILL NOT WORKING. IT'S NOT THE FUSE OR CONNECTOR SO I DON'T KNOW WHAT ELSE TO DO.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11257508,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/23/2019","dateComplaintFiled":"09/23/2019","vin":"1C4RDJDG8FC","components":"AIR BAGS,SEATS","summary":"I WAS DRIVING HOME FROM WORK ON A CITY STREET JUST EXITING A ROUNDABOUT GOING NO MORE THAN 15 MILES PER HOUR AND MY HEADREST EXPLODED FORWARD HITTING ME IN THE BACK OF THE HEAD.  IT WAS QUITE JARRING.  IT FELT LIKE SOMETHING HEAVY AS IN MY BACK SEAT AND SHOT FORWARD HITTING MY DRIVERS SEAT.  THERE WERE NO CARS AROUND ME, AND NOTHING HIT MY CAR.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11257245,"manufacturer":"Chrysler (FCA US, LLC)","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"09/22/2019","dateComplaintFiled":"09/22/2019","vin":"1C4RDJAG2FC","components":"POWER TRAIN","summary":"MY WIFE PUT HER 2015 DURANGO INTO PARK AND EXITED THE VEHICLE. SHE WAS STANDING AT MY PASSENGER WINDOW SPEAKING TO ME WHEN HER CAR SUDDENLY ROLLED TOWARD HER. THE DURANGO PINNED HER BETWEEN IT AND MY VEHICLE FROM THE CHEST DOWN.*DT*JB *DT*JB *DT  *TR","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11256519,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/17/2019","dateComplaintFiled":"09/18/2019","vin":"1C4SDHCT7FC","components":"AIR BAGS,SEATS","summary":"TL* THE CONTACT OWNS A 2015 DODGE DURANGO. WHILE DRIVING 5 MPH, THE DRIVER'S HEADREST AIR BAG DEPLOYED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THERE WERE NO INJURIES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. A DEALER AND THE MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 75,425.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11245050,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2015","dateComplaintFiled":"08/19/2019","vin":"1C4SDJET3FC","components":"ELECTRICAL SYSTEM","summary":"TL* THE CONTACT OWNS A 2015 DODGE DURANGO. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V461000 (EQUIPMENT) REGARDING A POSSIBLE SAFETY BREACH WITH THE COMPUTER SYSTEM. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT DROVE TO AN INDEPENDENT MECHANIC TO HAVE THE COMPUTER SYSTEM UPDATED. WHILE DRIVING 35 MPH IN A RAIN STORM, THE WINDSHIELD WIPERS BEGAN TO OPERATE FRANTICALLY AND THE HEADLIGHTS TURNED OFF ON THEIR OWN. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER INFORMED THE CONTACT THAT THIS WAS AN UNUSUAL OCCURRENCE AND ADVISED HER TO TAKE THE VEHICLE TO LAUREL VALLEY MOTORS (3656 STATE ROUTE 30, LATROBE, PA 15650, 724-539-5500). THE DEALER PERFORMED A DIAGNOSTIC AND FOUND NO FAILURES. SINCE THE DIAGNOSTIC, THE CONTACT STATED THAT VARIOUS ELECTRICAL FAILURES HAVE OCCURRED WITH THE VEHICLE. ON ONE OCCASION, THE CONTACT DISCOVERED THAT THE VEHICLE STARTED ON ITS OWN WHILE IN THE GARAGE AND THAT THE VEHICLE WAS RUNNING HOT WHILE IDLING. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 32,000.*TR*JB","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11244577,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2018","dateComplaintFiled":"08/17/2019","vin":"1C4RDJDG7FC","components":"EXTERIOR LIGHTING","summary":"WATER GETS INTO THE REAR LIFTGATE LIGHTING (THEN'RACETRACK' LIGHT WHICH CAUSES THE LED TO FAIL.   OVER TIME THE PROBLEM WILL SPREAD CAUSING VISIBILITY TO SUFFER.  ONCE WATER IS IN THERE AND LEDS FAIL THE ONLY OPTION IS REPLACEMENT OF THE ENTIRE ASSEMBLY.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11244343,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/13/2019","dateComplaintFiled":"08/16/2019","vin":"1C4RDJAG6FC","components":"EXTERIOR LIGHTING","summary":"REAR LIFT GATE TAIL LIGHT. WATER ENTERS THE LIGHTING ASSEMBLY WHICH CAUSES THE LED LIGHT TO STOP WORKING.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11243108,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/17/2018","dateComplaintFiled":"08/11/2019","vin":"1C4SDJCT4FC","components":"EXTERIOR LIGHTING","summary":"I HAVE NOTICED THAT THE TAILLIGHTS HAVE LEAKED AND NOW THE BUILD/LED IS STARING TO GO OUT. THIS SEEMS TO BE A WIDESPREAD PROBLEM, OTHERS HAVE MENTIONED REMOVING BOLTS TO LET MOISTURE ESCAPE. ONLY PROBLEM IS NOW THE LIGHT HAS BEEN DAMAGED, AND I DON'T UNDERSTAND WHY THE MANUFACTURER WOULD THINK UNSCREWING THE LIGHT HOUSING WOULD BE ACCEPTABLE TO FIX A MISTAKE ON THEIR END! I GET THEY ARE IN THE BUSINESS OF SELLING VEHICLES, BUT SHOW SOME INTEGRITY AND MAKE IT RIGHT WITH YOUR CUSTOMERS. THIS STARTED TO HAPPEN AT ABOUT 70K MILES, WHICH I GET IS OUTSIDE OF THE 'VERY SHORT' BUMPER TO BUMPER WARRANTY, BUT MAYBE TRY TO WORK WITH THE VEHICLE OWNER TO TRY AND KEEP THEM AS A CUSTOMER. THIS SHOULD BE PART OF A RECALL, BECAUSE THE LAMP COULD POTENTIALLY BURN OUT DUE TO A DEFECT ON THE MANUFACTURERS PART. THERE IS NO LIGHT BULB TO REPLACE, IT IS AN ENTIRE LIGHT HOUSING THAT IS VERY EXPENSIVE TO REPLACE. THE LIGHT COULD MALFUNCTION AND CAUSE AN ACCIDENT, POSSIBLY HARMING PEOPLE.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11242931,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/02/2019","dateComplaintFiled":"08/09/2019","vin":"1C4SDHCTXFC","components":"EXTERIOR LIGHTING","summary":"THE TAILGATE LIGHT ON THE LIFT GATE COLLECTS WATER WHEN IT RAINS OR IS BEING WASHED. I NEED TO LIFT THE GATE TO LET THE EXCESS WATER DRIPS OUT. THE LIGHT IS DISCOLORED IN THE LOWER LEFT AND LOWER RIGHT SIDE.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11240779,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/27/2019","dateComplaintFiled":"07/31/2019","vin":"1C4SDHCT5FC","components":"POWER TRAIN","summary":"CHRONIC INTERMITTANT PROBLEM WITH TRANSMISSION FAILING TO GO IN CORRECT GEAR. WHEN GOING FROM PARK TO DRIVE OR REVERSE THE VEHICLE STAYS IN THE LAST GEAR. I HAVE HAD TO TURN OFF VEHICLE AND WAIT 15 SECONDS TO RESET POWER TRAIN MODULE. WHILE DRIVING THE GEAR KNOB LIGHT STARTS FLASHING. THE VEHICLE WAS SHOWING DRIVE BUT IT WAS STILL IN REVERSE AND WENT BACKWARDS. I HAVE TAKEN THE VEHICLE TO THE DEALER THREE TIMES TO HAVE THE POWER TRAIN MODULE TO BE RE-PROGRAMED. THE POWER TRAIN MODULE HAS SUBJECT TO RECALL AT LEAST TWICE!","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11234537,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/08/2019","dateComplaintFiled":"07/24/2019","vin":"1C4RDJAG1FC","components":"EXTERIOR LIGHTING","summary":"PROBLEM WITH FRONT TURN SIGNAL MESSAGE NOT WORKING, CHANGED BULBS BUT STILL GETTING THE MESSAGE THIS IS AN ISSUE NOT KNOWING IF TURN SIGNALS ARE WORKING","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11233814,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/31/2019","dateComplaintFiled":"07/22/2019","vin":"1C4RDHAGXFC","components":"VISIBILITY,ENGINE","summary":"TL* THE CONTACT OWNS A 2015 DODGE DURANGO. WHILE DRIVING VARIOUS SPEEDS WITH THE AIR CONDITIONER ACTIVATED, THE DEFROSTER FAILED TO DEFROST THE WINDOWS. THE CONTACT ALSO HEARD AN ABNORMAL NOISE COMING FROM THE AIR CONDITIONING UNIT. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE AIR CONDITIONER EVAPORATOR CORE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. ANOTHER INDEPENDENT MECHANIC WAS ALSO CONTACTED AND SCHEDULED AN APPOINTMENT FOR DIAGNOSTIC TESTING. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT TO CALL NHTSA TO FILE A COMPLAINT. THE CONTACT WAS CONCERNED FOR HER SAFETY DUE TO THE POSSIBILITY OF THE FAILURE OCCURING IN THE EXTREMELY HOT WEATHER CONDITIONS. THE FAILURE MILEAGE WAS APPROXIMATELY 82,201.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11233465,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/19/2019","dateComplaintFiled":"07/19/2019","vin":"1C4RDJAG0FC","components":"EXTERIOR LIGHTING","summary":"BACKUP LAMP ASSEMBLY PART NUMBER 68155950AJ HAS WATER INSIDE IF IT. DODGE CLAIMS ITS A \"LIGHT\" AND WILL NOT FIX THE ISSUE. ITS A $700.00 LIGHT. MANY DIFFERENT WEB SITES HAVE THE SAME FRUSTRATED CUSTOMERS COMPLAINING ABOUT THE SAME ISSUE.SEAL GOES BAD AND WATER GETS IN, LOTS OF WATER.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11231802,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/14/2019","dateComplaintFiled":"07/14/2019","vin":"1C4SDJCT2FC","components":"AIR BAGS,SEATS","summary":"DRIVER'S ACTIVE HEADREST POPPED WHILE DRIVING DOWN A SMOOTH, PAVED ROAD AT APPROXIMATELY 30 MPH. THE LOUD NOISE AND JOLTING OF THE SEAT ALMOST CAUSED AN ACCIDENT.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11230823,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/09/2019","dateComplaintFiled":"07/10/2019","vin":"1C4RDJDG5FC","components":"EXTERIOR LIGHTING","summary":"WATER IS COLLECTING INSIDE OF THE TAIL-GATE LIGHTS ASSEMBLY CAUSING IT'S COMPLETE FAILURE - NO LIGHTS MOUNTED ON THE TAILGATE ARE WORKING.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11229829,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/04/2019","dateComplaintFiled":"07/06/2019","vin":"1C4RDJEG5EC","components":"AIR BAGS","summary":"PLEASE SERVICE AIRBAG NOTIFICATION AND WARNING INDICATOR WILL COME AT START OF VEHICLES.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11229080,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2019","dateComplaintFiled":"07/02/2019","vin":"1C4SDHCT7FC","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING","summary":"FOR A FEW MONTHS NOW, THE BOTTOM RIGHT HAND SECTION OF THE LED 'RACETRACK' TAIL LIGHTS ON THE TRUNK OF MY DURANGO HAS BEEN BURNED OUT. APPARENTLY, THIS IS COMING FROM WATER FILLING UP IN THE LEDS DUE TO WEATHER STRIPPING TO KEEP WATER OUT FAILING TOO EARLY. THIS NORMALLY WOULDN'T BE A HUGE CONCERN SINCE TAIL LIGHTS CAN BE REPLACED, HOWEVER CHRYSLER/DODGE/FIAT HAS MADE IT ENTIRELY TOO EXPENSIVE FOR ANYONE IN THEIR RIGHT MIND TO EVEN TRY TO AFFORD A REPLACEMENT. THE LEDS CANNOT BE EASILY REPLACED, THEREFORE YOU HAVE TO REPLACE THE ENTIRE TAIL LIGHT/BRAKE LIGHT PORTION ON THE TRUNK. ON TOP OF THAT, THIS PART MUST COME WITH THE BACK UP CAMERA, YOU CAN'T BUY THE PART WITHOUT THE BACK UP CAMERA. THE COST FOR THIS IS 1,085 USD WHICH IS ABSOLUTELY ABSURD, AND THAT DOES NOT INCLUDE THE COST OF LABOR AS WELL. THE BRAKE LIGHTS OF ANY VEHICLE ARE A HUGE SAFETY FUNCTION OF THE VEHICLE, BOTH DURING THE DAY IN DARK FOGGY/RAINY CONDITIONS AS WELL AS ANYTIME AT NIGHT. CHRYSLER/DODGE/FIAT MUST EITHER MAKE THIS INCREDIBLY CHEAP TO REPLACE, OR PUT IN A RECALL TO BE REPLACED AT THE COMPANIES EXPENSE. THIS COULD CAUSE PROPERTY DAMAGE THAT THE VEHICLES INSURANCE COMPANY MUST PAY FOR, OR EVEN DEATH TO ANY PERSON OR ANIMAL RIDING IN THE VEHICLE IF INVOLVED IN AN ACCIDENT. LUCKY, MY ENTIRE 'RACETRACK' LED TAIL LIGHT SYSTEM HAS NOT COMPLETELY FAILED, YET. KEYWORD: YET. IT'S INEVITABLE, IT WILL HAPPEN THE MORE WATER THAT GETS INTO THE LED SECTION OF THE LIGHT.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11223143,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/17/2019","dateComplaintFiled":"06/28/2019","vin":"1C4RDJAG1FC","components":"EXTERIOR LIGHTING","summary":"THE TAILGATE LIGHTING IS TAKING IN WATER, BECAUSE IT HAS FILLED WITH WATER MY LED LIGHTS HAVE GONE OUT ON THE BOTTOM RIGHT PORTION OF THE STRIP. WHEN I TOOK MY DURANGO TO THE DEALERSHIP FOR THEM TO FIX 2 RECALLS I ASKED IF THIS WAS A PROBLEM THEY SAW A LOT, THEY SAID THAT IT IS A PROBLEM THAT GETS BROUGHT TO THEM PRETTY OFTEN.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11221631,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/20/2019","dateComplaintFiled":"06/21/2019","vin":"1C4SDJCT3FC","components":"EXTERIOR LIGHTING","summary":"REAR RACETRACK TYPE TAIL LIGHT HAS WATER IN IT AND ONLY WORKS PERIODICALLY","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11220794,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2019","dateComplaintFiled":"06/17/2019","vin":"1C4RDJDG2FC","components":"SUSPENSION,SERVICE BRAKES,ENGINE","summary":"IAM TIERD OF GOING TO THE DEALER ENGINE TICKING , CALIPERS FRONT MAKING NOISE , EXPERIENCED BUCKING , HESITATION DURING ACCELERATION, BACK OF TRUCK MAKING NOISE WEN BACKING OUT OF DRIVE WAY , AC UNIT EVAPORATOR GONE BAD , CAM  SHAFT AND ROCKETS WENT , I ONLY HAVE 40 THOUSAND MILES ON IT , AND I BABY THE TRUCK .. WHAT IS GOING ON WITH THIS MODEL???? EVERY TIME I GOT IT THE DEALER SOMETHING ELSE GOES BAD...THE VEHICLE HAS TROUBLE ADJUSTING TO BAROMETER CHANGES , SUN ROOF LEAKED WATER TWICE DURING A STORM INTO MY SUNGLASSES HOLDER.. CALIPERS SQUEAK AND PIN STUCK LEFT FRONT CALIPER , SOMETHING HAS TO BE DONE I CAN'T KEEP GOINTO THE DEALER PLEASE IS THIS TRUCK A LEMON?","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11210881,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/10/2018","dateComplaintFiled":"05/30/2019","vin":"1C4RDHAG4FC","components":"ELECTRICAL SYSTEM","summary":"REAR \"RACING\" LIGHTS AND TAIL LIGHTS FILL WITH WATER EVERY TIME IT RAINS. SEE THIS IS A COMMON PROBLEM","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11216944,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/07/2017","dateComplaintFiled":"05/30/2019","vin":"1C4RDHAG9FC","components":"ENGINE","summary":"TL* THE CONTACT OWNS A 2015 DODGE DURANGO. WHILE CHECKING THE VEHICLE, THE CONTACT NOTICED AN OIL LEAK ON THE ENGINE. THE VEHICLE WAS TAKEN MULTIPLE TIMES TO JACK POWELL CHRYSLER DODGE JEEP RAM (LOCATED AT 1625 AUTO PARK WAY, ESCONDIDO, CA 92029, (760) 745-2880). THE DEALER DROVE THE VEHICLE A COUPLE OF MILES AND REPAIRED THE ENGINE BY FILLING IT WITH SILICONE. THE SECOND TIME THE DEALER SERVICED THE VEHICLE FOR A WEEK AND REPAIRED THE VALVE GASKET WITH SILICONE. THE LAST TIME THE VEHICLE WAS TAKEN TO THE DEALER WAS ON MAY 25, 2019, BUT NO FAILURE WAS FOUND. THE CONTACT STILL EXPERIENCED THE FAILURE AFTER MULTIPLE REPAIR ATTEMPTS. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 33,386.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11210533,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/05/2019","dateComplaintFiled":"05/29/2019","vin":"","components":"EXTERIOR LIGHTING","summary":"MY RACETRACK TAILLIGHT IN THE BACK OF MY 2015 DODGE DURANGO HAS ACCUMULATED WATER BUILD UP ON BOTH SIDES OF IT AND HAS CAUSED THE LEFT PART OF THE UNIT TO SHORT OUT. IT IS ABSOLUTELY ABSURD THAT CHRYSLER WILL NOT COVER THIS BECAUSE ABOUT HALF THE DURANGOS I SEE ON THE ROAD HAVE THIS AS WELL. IT IS NOTHING MYSELF, OR ANY OTHER OF THE OTHER OWNERS ON THE ROAD HAVE DONE TO MAKE THIS HAPPEN, IT IS A DESIGN FLAW IN THE VEHICLE.   I SUGGEST MAYBE ALLOCATING SOME OF THE CHEROKEE AND WRANGLER REVENUE OVER TO PAY FOR THIS IN ORDER TO KEEP CUSTOMERS SAFE CONSIDERING THE UNIT IS $1200.00. THAT'S A PRETTY HEFTY EXPENSE FOR SOMEONE TO HAVE TO INCUR IF THEY DIDN'T DO ANYTHING TO BRING IT UPON THEMSELVES.   THIS HAPPENED TO THE VEHICLE SHORTLY AFTER I BOUGHT IT. I DON'T NEED TO INCLUDE A PICTURE BECAUSE EVERYONE AT CHRYSLER IS FULLY AWARE OF THE DESCRIPTION OF THE PROBLEM DUE TO HOW MANY PEOPLE SHARE THE SAME CONCERNS. AGAIN, IT'S CRAZY HOW THIS IS NOT COVERED.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11209808,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/20/2019","dateComplaintFiled":"05/24/2019","vin":"1C4RDJDG1FC","components":"EXTERIOR LIGHTING","summary":"THE REAR HATCH LIGHT ASSEMBY HAS A LEAK AND HOLDS WATER.  TOOK TO DEALER FOR REPAIRS WAS TOLD LED LIGHTS NOT COVERED UNDER WARRANTY.  THIS IS NOT A DEFECT IN LED LIGHTS, ITS A DEFECT IN THE ASSEMBLY WHICH IS CAUSING LED LIGHTS TO MALFUNCTION, WHICH IS A DANGER TO MYSELF AND OTHERS AS IF THE LIGHTS GO OUT DUE TO THE DEFECT I WILL HAVE NO BACK LIGHTS WHICH COULD CAUSE A VEHICLE BEHIND ME TO NOT BE ABLE TO SEE MY VEHICLE IN TIME TO STOP CAUSING A REAREND COLLISION.  THIS IS DEFECTIVE MANUFACTURING, WHICH COULD ALSO CAUSE A SHORT IN THE VEHICLE WHICH COULD CAUSE A FIRE.  IT IS NOT CONDENSATION OR MOISTURE AS EVERYTIME IT RAINS OR ITS WASHED THE ASSEMBLY FILLS WITH WATER.  THIS IS VERY DANGEROUS TO MYSELF AS WELL AS OTHERS.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11208045,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/16/2019","dateComplaintFiled":"05/16/2019","vin":"1C4SDJCT5FC","components":"EXTERIOR LIGHTING","summary":"I NOTICED THAT THERE IS A CRACK OR OPENING IN THE RACE TRACK LIGHT OF THE DODGE DURANGO TRUCKS FROM 2015 AND ABOVE.  I HAVE A DODGE DURANGO LIKE MY WIFE, MY NEIGHBOR, AND MY MOTHERS NEIGHBOR.  ALL OF US HAVE AN OPENING AT THE TOP OF OUR RACETRACK LIGHTS WHERE THE LIGHT IS NOT COMPLETELY SEAL AND THE OPENING IS ENOUGH TO ALLOW WATER TO GET IN AND SETTLE INTO THE LIGHT.  THIS IS AN ISSUE AS IT CAN CAUSE A SHORTAGE IN THE RACE TRACK LIGHT.  FOR MYSELF IT HAS ALREADY ACCURED WITH MINE OPENING BEING ON THE REAR PASSENGER SIDE AND MY WIFE BEING ON THE REAR DRIVER SIDE.  THIS IS AN ISSUE AS EVEN MY NEIGHBOR WHO HAS A BRAND NEW DURANGO HAD THIS ISSUE.  I'VE ONLY HAD MY VEHICLE FOR A YEAR AND HALF AND PURCHASED IT BEYOND THE 36K WARRANTY.  THIS IS A ISSUE IN WHICH CAN CAUSE A SHORTAGE OF THE TAIL LIGHTS, WHICH CAUSES THE OWNER TO BE RESPONSIBLE FOR A DEFECTIVE TAIL LIGHT COMING FROM THE MANUFACTURE.  I'VE SEEN MANY COMPLIANT AND FORUMS OF OWNERS DEALING WITH THIS ISSUE AND IT HAS BEEN A LEADING CAUSE FOR OWNERS TO HAVE TO PAY OVER $1,000 TO GET THIS ISSUE FIXED.  I SPOKE WITH THE DEALER AND THE MANUFACTURER OF DODGE IN WHICH NEITHER OF THEM CAN SPEAK ON THE MATTER TO FIX OR REMEDY THE ISSUE.  THIS SHORTAGE CAN BE A FIRE AND SAFETY HAZARD AS OWNERS DRIVING THAT HAVE WATER LEAKING INTO THEIR RACE TRACK LIGHT CAN THEN END UP HAVE THE TAIL LIGHTS GO OUT DUE TO AN ISSUE OF A DEFECTIVE ITEM FROM THE MANUFACTURER IN WHICH THE OWNER HAS NO CONTROL OVER THIS MATTER AND WOULDN'T THINK TO EVEN LOOK AT IT UNTIL SOMETHING IS ACTUALLY WRONG.  THE BIG ISSUE IS THAT I'M SHIPPING MY VEHICLE TO GERMANY SOON AND THIS IS AN ISSUE IN WHICH I DON'T WANT MY VEHICLE UNABLE TO BE PROCESSED DUE TO A DEFECTIVE ITEM FROM THE MANUFACTURER.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11207342,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2019","dateComplaintFiled":"05/13/2019","vin":"1C4RDJAG9FC","components":"EXTERIOR LIGHTING","summary":"THE LIGHT ASSEMBLY ON THE LIFTGATE HAS WATER IN IT AND THE LIGHT HAS GONE OUT","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11206791,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/10/2019","dateComplaintFiled":"05/10/2019","vin":"1C4SDJCT0FC","components":"EXTERIOR LIGHTING","summary":"DEFECTIVE MIDDLE LIGHT HOUSING OF REAR TAILLIGHTS, WHICH SEPARATES OVER TIME AND ALLOWS WATER TO POOL IN LOWER LIGHT BAR, AROUND LEDS - EVENTUALLY LEADING TO LED FAILURE.  THIS APPEARS TO BE A KNOWN ISSUE FOR DODGE.  I HAVE HAD THE MIDDLE LED TAILLIGHT SECTION REPLACED ONCE BY DODGE FEB 2018 AT APPROXIMATELY 33,000 MILES. NOW AFTER 15 MONTHS, AT APPROXIMATELY 44,000 MILES THE EXACT SITUATION IS HAPPENING AGAIN. THE TAILLIGHT HAS SEPARATED AGAIN AND IS ALLOWING WATER TO ENTER INTO THE LED SECTION, AGAIN LEADING TO LED FAILURE AS SHOWN IN ATTACHMENT.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11206939,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/03/2019","dateComplaintFiled":"05/10/2019","vin":"1C4RDJAG6FC","components":"UNKNOWN OR OTHER","summary":"PREMATURE WEAR ON TAIL HOUSING SEAL GASKET. WATER LEAKS IN WHEN IT RAINS AND FILLS THE TAIL LIGHT. WATER THEN AFFECTS THE LED WHEN THEN FLICKERS BEFORE IT KILLS THE LED.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11206128,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/06/2019","dateComplaintFiled":"05/07/2019","vin":"1C4RDHAG0FC","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING","summary":"WATER IS LEAKING INTO THE RACETRACK TAIL LIGHT CAUSING THE DAMAGE AND MAKING THE CAR LESS VISIBLE.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11204850,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/22/2019","dateComplaintFiled":"04/30/2019","vin":"1C4RDHDG2F0","components":"EXTERIOR LIGHTING,UNKNOWN OR OTHER","summary":"60,000 MILE GARAGE KEPT DURANGO WITH P0455 (EVAP PURGE HOSE CRACK) CHECK ENGINE LIGHT. WARRANTY IS OUT (SO MUCH FOR MY EXTENDED WARRANTY- WONT COVER) AND DEALERSHIP WONT REPAIR WITHOUT CHARGING ME. THERE ARE NUMEROUS TSB 25-002-15 REGARDING THIS PROBLEM.  ISSUE A RECALL..    REAR TAILLIGHTS ALL LEAK WATER. MOISTURE AND WATER IS VISIBLE AND THE CAR HASN'T BEEN WET IN SOME TIME. MY COMPLAINT MATCHES THE OTHERS OUT THERE. FACORY LIGHTS LEAKING CAUSING DAMAGE TO THE LIGHTING ASPECT AND SAFETY OF MY VEHICLE AND OTHER AROUND ME.  DEALERSHIP WONT REPLACE, WARRANTY WONT COVER. PRICING IS ABSURDLY HIGH TO REPLACE.  THIS IS A SAFETY ISSUE AND A RECALL NEED TO ISSUED.     I BOUGHT THIS VEHICLE IN GOOD FAITH THAT DODGE AND WARRANTY PEOPLE WOULD TAKE CARE OF ISSUES THAT ARE MANUFACTURER RELATED. NOT SO!!","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11204542,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/25/2018","dateComplaintFiled":"04/29/2019","vin":"1C4RDHDG7FC","components":"EXTERIOR LIGHTING,VISIBILITY/WIPER","summary":"27,300 MILES AND I HAVE WATER POOLING INSIDE MY LED TRACKS OF MY TAIL LIGHTS. THIS IS POTENTIALLY GOING TO CAUSE THE LIGHTS TO SHORT OUT AND POSSIBLY BLOW FUSES. THIS NEEDS TO BE REMEDIED BY MANUFACTURER BEING THIS IS A VERY COMMON ISSUE","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11203639,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/24/2019","dateComplaintFiled":"04/25/2019","vin":"1C4RDJAG6FC","components":"EXTERIOR LIGHTING","summary":"WATER POOLS UP IN TAIL LIGHTS EVERY TIME IT RAINS, CAUSES TAIL LIGHT TO APPEAR 'BURNED OUT' LIGHT APPEARS TO GO OUR DUE TO WATER IN TAIL LIGHT. COULD CAUSE ELECTRICAL PROBLEMS OR CRASH.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11203013,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"04/22/2019","dateComplaintFiled":"04/22/2019","vin":"1C4RDHDG4FC","components":"SEATS","summary":"WHILE SITTING PARKED IN A PARKING SPOT AND ENGINE RUNNING THE HEADREST DEPLOYED WHILE MY HEAD WAS AGAINST IT. THERE WAS NO COLLISION WITH ANY OTHER VEHICLES OR OBJECTS.  IT CAUSED MY HEAD TO FLY FORWARD AT AN ACCELERATED RATE CAUSING NECK PAIN AND A MASSIVE HEADACHE. THE NOISE WHEN IT DEPLOYED WAS EXTREMELY LOUD AS IF SOMEONE TOOK A BASEBALL BAT TO THE BACK OF THE HEADREST. WHEN LOOKING INSIDE AFTERWARDS THERE IS BROKEN PIECES OF PLASTIC.*DT*JB*JB*DT *TP","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11202729,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/20/2019","dateComplaintFiled":"04/21/2019","vin":"1C4RDJAG4FC","components":"EXTERIOR LIGHTING","summary":"TAILGATE CENTER RACE TRACK LIGHTING COMPLETELY OUT. WATER GETS IN BOTH SIDES OF THE CENTER LIGHT AND NOW JUST YESTERDAY THE ENTIRE ASSEMBLY WENT OUT AND DOES NOT ILLUMINATE AT ALL.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11202540,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/18/2019","dateComplaintFiled":"04/19/2019","vin":"1C4RDJEG4FC","components":"VEHICLE SPEED CONTROL,SERVICE BRAKES,FUEL/PROPULSION SYSTEM","summary":"ENGINE BEGINS TO MAKE A NOISE AND THE CAR WON'T ACCELERATE, LIGHTS WARNING TO BRAKE START FLASHING WHEN THERE IS NO REASON TO BREAK","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11195664,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/14/2018","dateComplaintFiled":"04/11/2019","vin":"1C4RDHEGXFC","components":"EXTERIOR LIGHTING","summary":"TAIL LIGHT TAKES IN WATER AND LOWER RIGHT SIDE LOOSES ILLUMINATION.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11194456,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/02/2019","dateComplaintFiled":"04/07/2019","vin":"1C4RDJDG6FC","components":"AIR BAGS","summary":"THE CHECK AIR BAG IS ON.  UPON TAKING THE VEHICLE TO DODGE.  THE SERVICE DEPARTMENT STATED THE CAUSE IS SEAT HARNESS FAILURE.  DODGE CHECKED THE CODES AND STATED THEY FOUND B0020-13 AND B1C11-13.  DODGE STATED THIS NOT A RECALL ISSUE.  THEY ORDERED PART NUMBER 68100768AD WIRING : SEAT BACK AND PART NUMBER 5PN14DX9AA HEADREST: ACTIVE HEAD RESTR. ALTHOUGH WITH ALL OF THE AIR BAGS CONCERNS AND DODGE'S PROBLEMS WITH THEM AND RECALLS.  THIS REPAIR WILL COST UP TO 900.00.  AND WILL HAVE THE VEHICLE IN THE SHOP FOR POTENTIALLY 3 DAYS.  DAY ONE FINDING THE ISSUE AND THEN POTENTIALLY 1-2 DAYS AFTER THE PARTS ARE ORDERED AND COME IN.  THE LAST STATEMENT DODGE MADE WAS \" NEED TO REPLACE HEADREST SEAT HARNESS AND RETEST FOR ANY FURTHER NEEDS.\"","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11194386,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/06/2019","dateComplaintFiled":"04/07/2019","vin":"1C4RDJDG5FC","components":"ELECTRICAL SYSTEM","summary":"MY REAR RACETRACK LIGHTING IS NOT WORKING. WATER HAS GOTTEN INTO THE LIGHT AND NOW HAS GONE COMPLETELY OUT. TRUCK IS GARAGED KEPT AND NEVER BEEN IN ACCIDENT. TRUCK JUST HIT 50K MILES. PLEASE HELP AS MY TAG LIGHTS AREN'T WORKING EITHER","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11193979,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/03/2019","dateComplaintFiled":"04/05/2019","vin":"1C4RDJDG5FC","components":"EXTERIOR LIGHTING","summary":"REAR TWILIGHT WHICH WAS REPLACED ONCE (9/17) AS A 'GOODWILL OUTSIDE OF WARRANTY ' REPLACEMENT IS LEAKING AGAIN AND WILL NOT PASS STATE INSPECTION. DEALERSHIP AND WARRANTY COMPANY BOTH REFUSING TO REPLACE AGAIN.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11192276,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/12/2019","dateComplaintFiled":"03/28/2019","vin":"1C4RDJDG4FC","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING","summary":"WATER AND MOISTURE GET INTO THE REAR LIGHT STRIP AND CAUSES LED LIGHT FAILURE. YOU CANT FIX THE PROBLEM, JUST BUY A NEW LIGHT ASSEMBLY AT $1000 AND PRAY THAT DOESNT GET WATER IN THAT ONE. PROBLEM CAUSES VEHICLE TO FAIL INSPECTION AND POSES A HUGE SAFETY PROBLEM.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11191988,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/04/2019","dateComplaintFiled":"03/27/2019","vin":"1C4SDJCT7FC","components":"EXTERIOR LIGHTING","summary":"IN MARCH OF 2019 A POLICEMAN IN MY HOMETOWN STOPPED ME AND TOLD ME MY TAILLIGHT ON MY 2015 DODGE DURANGO WAS OUT. ON FURTHER EXAMINATION THE POLICEMAN AND I DISCOVERED THAT PART OF MY TAIL LIGHT WAS NOT LIT UP AND THAT MY TAIL LIGHT HAS WATER IN IT. WE CAN SEE THE MOISTURE AND THE WATER LINE. I TOOK IT TO THE SERVICE DEPARTMENT WHERE I BOUGHT VEHICLE. THEY EXAMINED MY VEHICLE AND TOLD ME THAT IT WAS A BAD DESIGN AND THAT WATER WAS INDEED IN MY TAILLIGHT. THEY FURTHER TOLD ME THAT THE EXTENDED WARRANTY THAT I PURCHASED  WHEN I BOUGHT VEHICLE WOULD NOT COVER IT BECAUSE IT WAS WATER INTRUSION. THEY SAID IT WOULD COST $1,300.00 APPROX. TO REPLACE TAILLIGHT. IVE BEEN RESEARCHING FOR THE LAST 3 WEEKS AND FOUND A FORUM THAT HAD 100'S OF COMPLAINTS ON 2015 DODGE DURANGOS  THAT HAVE THE SAME ISSUE THAT  I HAVE. ONE COMPLAINT EVEN STATED THAT WHILE SHE DROVE HER CAR SHE COULD SMELL BURNING . I'M VERY CONCERNED THAT THIS COULD INDEED START A FIRE. I HAVE MY GRANDCHILDREN WITH ME 75% OF THE TIME WHEN I AM DRIVING THIS VEHICLE THAT IN ITSELF IS  VERY DISTRESSING FOR ME.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11191590,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/25/2019","dateComplaintFiled":"03/26/2019","vin":"1C4RDJEG2FC","components":"EXTERIOR LIGHTING","summary":"WATER IS FILLING UP IN THE BOTTOM OF THE RACE TRACK LIGHTS IN THE REAR. THIS IS APPARENTLY A COMMON DEFECT IN THE DESIGN OF THE CASING THAT A LOT OF PEOPLE ARE HAVING.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11191349,"manufacturer":"Chrysler (FCA US, LLC)","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/28/2018","dateComplaintFiled":"03/25/2019","vin":"1C4RDHDG8FC","components":"POWER TRAIN,VEHICLE SPEED CONTROL","summary":"DODGE DURANGO RECALL U65/NHTSA 18V-332  VEHICLE MALFUNCTION CAUSED THE VEHICLE (IN MOTION, BUT SLOWING) TO ACCELERATE (LEAP FORWARD) UNEXPECTEDLY, CAUSING AN ACCIDENT. THIS HAPPENED ON A CITY STREET.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11191356,"manufacturer":"Chrysler (FCA US, LLC)","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/15/2018","dateComplaintFiled":"03/25/2019","vin":"1C4RDHDG8FC","components":"POWER TRAIN,VEHICLE SPEED CONTROL","summary":"DODGE DURANGO U65/NHTSA 18V-332  VEHICLE MALFUNCTION CAUSED THE VEHICLE (IN MOTION, BUT SLOWING) TO ACCELERATE (LEAP FORWARD) UNEXPECTEDLY, CAUSING AN ACCIDENT.  THIS HAPPENED ON A CITY STREET. THIS WAS THE SECOND ACCIDENT WITH SIMILAR CIRCUMSTANCES IN THIS VEHICLE.  AFTER THE FIRST ACCIDENT (6/28/18), WE TOOK THE DURANGO TO THE DODGE DEALERSHIP AND WERE TOLD NOTHING WAS WRONG WITH THE VEHICLE.  THE DURANGO U65 RECALL NOTICE ARRIVED IN THE MAIL A FEW DAYS AFTER THE SECOND ACCIDENT, AND WE IMMEDIATELY MADE AN APPOINTMENT AT THE DODGE DEALERSHIP FOR THE FIX.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11191122,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/17/2019","dateComplaintFiled":"03/23/2019","vin":"1C4SDJCTXFC","components":"ELECTRICAL SYSTEM","summary":"RACETRACKLIGHT  TAILGATE HAS WATER IN IT WHICH BURNT OUT LIGHT. WARRANTY NOT COVERING. MAJOR ISSUE WITH ALL DURANGO'S WITH RACE TRACK TAILGATE LIGHT.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11190663,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/20/2019","dateComplaintFiled":"03/22/2019","vin":"1C4RDJDG5FC","components":"EXTERIOR LIGHTING","summary":"CENTER REAR TAIL LIGHT ASSEMBLY HAS SHORT ON RIGHT SIDE. SEVERAL LED BULBS NO LONGER LIGHT UP AFFECTING VEHICLE VISIBILITY. THERE IS NO VISIBLE DAMAGE TO THE LENS.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11190397,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/01/2018","dateComplaintFiled":"03/21/2019","vin":"1C4SDJCT6FC","components":"EXTERIOR LIGHTING","summary":"RAIN WATER GETTING INTO TAILLIGHT ASSEMBLY CAUSING WATER TO POOL INSIDE LIGHT AND CAUSE LEDS TO SHORT AND NO LONGER ILLUMINATE.  AND THE COST TO REPLACE THE ASSEMBLY IS OVER $1000.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11190089,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/16/2019","dateComplaintFiled":"03/19/2019","vin":"1C4RDJEGOFC","components":"EXTERIOR LIGHTING","summary":"RACE TRACK TAILLIGHT ON REAR DECKLID HAS WATER POOLING IN THE BOTTOM RIGHT CORNER OF LIGHT!","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11186181,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/11/2019","dateComplaintFiled":"03/12/2019","vin":"1C4RDJDG9FC","components":"EXTERIOR LIGHTING","summary":"LIGHT ON TAILGATE FILLED WITH WATER","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11185519,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/08/2019","dateComplaintFiled":"03/09/2019","vin":"1C4RDJDG1FC","components":"EXTERIOR LIGHTING","summary":"BROUGHT MY 2015 DODGE DURANGO IN FOR A STATE INSPECTION. WAS TOLD THAT THERE WAS A COMPUTER ERROR MESSAGE STATING \"LIFTGATE PARK LAMP SHORT\". THE SERVICE PERSON STATED THAT THERE WAS WATER IN THE LIGHT, AND  THAT I WOULD NEED TO HAVE IT REPLACED TO PASS INSPECTION FOR ROUGHLY $1200.   WHEN ASKED HOW THE WATER GOT IN, HE DID NOT KNOW. BECAUSE WATER WAS THE CAUSE OF THE SHORT, IT WAS NOT COVERED BY THE MAXIMUM CARE VEHICLE PROTECTION WARRANTY THAT I PURCHASED WHEN I BOUGHT THE CAR.   WHEN I GOOGLED THE PROBLEM, I SAW THAT MANY OTHERS WERE HAVING THE SAME ISSUES AND WERE COMPLETING THIS FORM TO HAVE NHTSA LOOK INTO THE PROBLEM WITH WATER LEAKING INTO THE LIGHT.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11183827,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/27/2019","dateComplaintFiled":"03/03/2019","vin":"1C4SDJCT1FC","components":"EXTERIOR LIGHTING","summary":"39,000 MILES.  LEFT FRONT TURN SIGNAL WITH CORROSION ON BULB CAUSING IT NOT TO FUNCTION.  MULTIPLE LED BULBS BURNED OUT AND REPLACED.  NOW REAR TAIL LIGHT ASSEMBLY LEDS BURNING OUT.  ALL VERY EARLY IN LIFE OF THE VEHICLE.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11183360,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/20/2019","dateComplaintFiled":"03/01/2019","vin":"1C4RDJDG3FC","components":"EXTERIOR LIGHTING","summary":"TL* THE CONTACT OWNS A 2015 DODGE DURANGO. ON SEVERAL OCCASIONS, WHILE DRIVING, THE REAR TAIL LIGHTS FAILED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO REED CHRYSLER DODGE JEEP RAM (3100 S US-169, ST JOSEPH, MO 64503, (816) 233-9149) WHERE IT WAS DIAGNOSED THAT THERE WAS MOISTURE IN THE TAIL LIGHTS; HOWEVER, THE MECHANIC WAS UNABLE TO FIND A FRACTURE IN THE TAIL LIGHT FIXTURES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 63,000.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11182682,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/22/2019","dateComplaintFiled":"02/26/2019","vin":"1C4SDJCT3FC","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING","summary":"I RECENTLY NOTICED STILL WATER INSIDE MY REAR CENTER TAIL LAMP ON THE LIFT GATE WHILE PARKED BEFORE LEAVING HOME, THAT WOULDN'T LEAVE, AS A RESULT OF THIS A PORTION OF THE LAMP HAD WENT OUT AND NO LONGER WORKED, EVENTUALLY THE ENTIRE LAMP STOPPED WORKING NOW CAUSING A SAFETY CONCERN AS I AM NOW LESS VISIBLE TO THOSE BEHIND ME AND CAUSING ME TO BE TICKETED SEVERAL TIMES FROM LAW ENFORCEMENT BECAUSE OF THE LAMP BEING OUT WHICH IS NOW TURNING THIS INTO A $2000 PLUS PROBLEM. I HAVE DONE MY RESEARCH AND HAVE LEARNED THAT THOUSANDS OF OTHER DURANGO OWNERS FROM 2014 AND 2015 ARE HAVING THIS SAME ISSUE AND THIS NEEDS TO BE A RECALLED PART. I ALSO HAVE YOUNGER SIBLINGS THAT USE MY TRUCK FROM TIME TO TIME TO TRAVEL TO WORK AND SCHOOL AND A GRANDMOTHER WHO DRIVES MY VEHICLE AT TIMES AND I CAN NO LONGER LET THEM DRIVE MY VEHICLE BECAUSE I DON'T WANT THEM TO DESTROY THEIR DRIVING RECORD WITH CONSTANT TICKETS BECAUSE OF THE LAMP BEING OUT NOR MY GRANDMOTHER OR POSSIBLY GETTING INTO AN ACCIDENT DUE TO THE DIFFICULTY OF BEING SEEN FROM BEHIND NOW","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11181122,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/10/2018","dateComplaintFiled":"02/19/2019","vin":"1C4RDHDGXFC","components":"POWER TRAIN,ELECTRICAL SYSTEM,ENGINE","summary":"TL* THE CONTACT PURCHASED A 2015 DODGE DURANGO. WHEN THE VEHICLE WAS PURCHASED, THE DEALER (JIMMY BRITT CHEVROLET BUICK GMC, 1011 TOWN CREEK BLVD, GREENSBORO, GA 30642, (706) 453-2500)  STATED THAT THERE WERE NO RECALLS OR FAILURES WITH THE VEHICLE. HOWEVER, THE CONTACT HAD TO MAKE SEVERAL REPAIRS. THE CONTACT STATED THAT THE ELECTRICAL SYSTEM FAILED, WHICH AFFECTED THE HEATING AND AIR CONDITIONING. ALSO, THE MILEAGE ON THE ODOMETER WAS INCORRECT BASED ON THE PREVIOUS OWNER. THE DEALER FINALLY AGREED TO REPAIR THE VEHICLE AFTER THE CONTACT INFORMED THEM THAT SHE WAS AWARE OF THE FAILURES. THE MOST RECENT FAILURE WAS WITH THE TRANSMISSION, WHICH WAS CURRENTLY BEING REPAIRED. THE DEALER STATED THAT DUE TO THE ODOMETER MILEAGE DIFFERENCE,  THE CONTACT WOULD HAVE TO TAKE A FINANCIAL LOSS IN ORDER TO TRADE IN THE VEHICLE. THE CONTACT DID NOT THE STATE FROM WHERE THE VEHICLE WAS PURCHASED DID NOT HAVE A \"LEMON LAW\" AND WAS REFERRED TO THE STATE'S ATTORNEY GENERAL'S OFFICE IN HER HOME STATE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 70,000.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11180955,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/02/2019","dateComplaintFiled":"02/18/2019","vin":"1C4SDJCT7FC","components":"EXTERIOR LIGHTING","summary":"CENTER REAR TAIL LIGHT ASSEMBLY COLLECTS WATER AND SHORTS OUT. BULBS NO LONGER LIGHT UP AFFECTING VEHICLE VISIBILITY. THERE IS NO VISIBLE DAMAGE TO THE LENSE.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11180438,"manufacturer":"Chrysler (FCA US, LLC)","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/11/2019","dateComplaintFiled":"02/16/2019","vin":"1C4RDHAG7FC","components":"VEHICLE SPEED CONTROL","summary":"ON 1/19/2019, I WENT TO BRAKE WHILE DRIVING MY DODGE DURANGO, AND THE CAR VIOLENTLY SHOOK, MADE A REVVING NOISE, AND ACCELERATED. MY FOOT WAS TO THE FLOOR AND THE CAR WOULD NOT STOP. I HIT TWO CARS IN FRONT OF ME, WHICH WAS THE ONLY WAY THE CAR ACTUALLY STOPPED MOVING, AND IT WASN'T UNTIL I TURNED THE CAR COMPLETELY OFF THAT THE NOISE AND SHAKING STOPPED.    A CASE WAS OPENED WITH FIAT CHRYSLER CORPORATE OFFICE THE DATE OF THE ACCIDENT. A 3RD PARTY COMPANY WAS HIRED TO INVESTIGATE THE VEHICLE AND PULL DATE OFF OF THE ELECTRONIC DATA RECORD. THAT REPORT WAS FORWARDED TO FCA FOR REVIEW ON 1/26/2019.    TO DATE, NO ONE FROM FCA HAS CONTACTED ME REGARDING THE STATUS OF MY CASE. I CALL DAILY ONLY TO BE TOLD I WILL RECEIVE A PHONE CALL FROM SOMEONE, WHICH HAS YET TO HAPPEN. NO NAME, NUMBER, OR CONTACT INFORMATION HAS BEEN GIVEN TO ME.     I WAS TOLD A LETTER WAS MAILED OUT TO ME FROM THE LEGAL DEPARTMENT WITH FCA ON 2/6/2019. TO DATE, NO LETTER HAS ARRIVED, AND WHEN I ASKED CORPORATE FOR INFORMATION ON WHO SENT THE LETTER, I AM NOT PROVIDED A NAME OR NUMBER OF ANYONE I CAN VERBALLY SPEAK WITH.    I WAS ALSO TOLD SEVERAL VOICEMAIL MESSAGES HAVE BEEN LEFT FOR ME, BUT WHEN THE REPRESENTATIVE WENT TO CONFIRM MY PHONE NUMBER, THEY ADMITTED THEY HAD NO PHONE NUMBER ON FILE FOR ME - SO HOW COULD A VOICEMAIL MESSAGE BE LEFT?    THIS ACCIDENT OCCURRED IN FRONT OF AN ELEMENTARY SCHOOL, DURING SCHOOL DROP OFF. THE OUTCOME COULD HAVE BEEN MUCH WORSE, AND THE FACT THAT NO ONE FROM A LARGE CORPORATION IS COMMUNICATING WITH ME IS APPALLING.    I HAVE A VEHICLE THAT IS UN-DRIVABLE, AND I AM STILL PAYING A MONTHLY PAYMENT, EVEN THOUGH I CANNOT DRIVE THE CAR. I NEED INFORMATION ON THE STATUS OF MY CASE, AND NO ONE IS PROVIDING IT TO ME.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11176572,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2018","dateComplaintFiled":"02/12/2019","vin":"1C4RDHAG2FC","components":"FUEL/PROPULSION SYSTEM","summary":"CHECK ENGINE LIGHT WILL NOT GO OFF. HAD THE VEHICLE CHECKED THREE TIMES WITH SMOKE TEST AND SHOWS NO LEAKS. THE COMPUTER SHOWS A LEAK IN THE FUEL LINE AND CLEARS THE CHECK ENGINE LIGHT BUT COMES BACK ON A COUPLE DAYS.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11174915,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/06/2019","dateComplaintFiled":"02/07/2019","vin":"1C4RDJDG2FC","components":"EXTERIOR LIGHTING","summary":"THE REAR \"RACETRACK\" TAIL LAMP WHICH SPANS THE LIFTGATE FILLS WITH WATER.  THIS IS THE SECOND TAIL LAMP ASSEMBLY ON MY VEHICLE.  THE FIRST ONE WAS REPLACED BY DODGE UNDER WARRANTY.  LESS THAN 1 YEAR LATER, THE REPLACEMENT IS ALSO LEAKING.  SEVERAL REPORTS OF WATER IN THE LENS CAUSING ULTIMATE FAILURE OF THE ELECTRONICS AND THE LAMP.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11174801,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/06/2019","dateComplaintFiled":"02/06/2019","vin":"1C4RDJDG0FC","components":"EXTERIOR LIGHTING","summary":"REAR HATCH TAIL LIGHT GOT WATER INSIDE OF IT. RAIN WATER. POOR SEAL. NOW PART OF LIGHT IS NOT WORKING. THE DEALERSHIP QUOTED APPROXIMATELY $1200.00 TO REPLACE. ANOTHER $200.00 LABOR. CAN'T JUST REPLACE A BULB. HAVE TO REPLACE THE WHOLE ASSEMBLY. I AM LEARNING THIS IS A COMMON ISSUE WITH DURANGO'S THAT HAVE THIS LIGHT. THIS IS A MANUFACTURE FLAW WITH THESE LIGHT ASSEMBLIES. THEY SHOULD BE RECALLED!","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11174356,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2019","dateComplaintFiled":"02/04/2019","vin":"1C4RDJDG4FC","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING,STRUCTURE","summary":"RACETRACK LIGHT IN BACK OF DURANGO HAS WATER IN IT. PART OF LED LIGHT PANELIS NOW OUT AFTER A GOOD RAIN.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11173238,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/02/2019","dateComplaintFiled":"01/31/2019","vin":"1C4SDJCT7FC","components":"EXTERIOR LIGHTING,STRUCTURE","summary":"TL* THE CONTACT OWNS A 2015 DODGE DURANGO. THE CONTACT STATED THAT THE TAIL LIGHTS FAILED TO ILLUMINATE DUE TO MOISTURE FROM THE RAIN. THE VEHICLE WAS TAKEN TO DIEHL CHRYSLER DODGE JEEP RAM OF ROBINSON (6181 STEUBENVILLE PIKE, MCKEES ROCKS, PA 15136, (412) 722-1800), BUT WAS NOT DIAGNOSED BECAUSE IT EXCEEDED 36,000 MILES. THE DEALER STATED THAT THE FAILURE WAS A WEATHER ISSUE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 56,000.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11171949,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/15/2018","dateComplaintFiled":"01/24/2019","vin":"1C4RDJAG5FC","components":"EXTERIOR LIGHTING","summary":"THE CENTER LED LIGHT ON MY DURANGO SOMEHOW HAS WATER IN IT; THE WATER ORIGINALLY CAUSED A SHORT ON ONE SIDE THAT DIMMED THE LIGHT. I FIRST NOTICED DECEMBER 2018 WHEN A MOTORIST STOPPED ME AFTER TAKING A PICTURE. AS OF JANUARY 21, 2019 THE LIGHT HAS COMPLETELY WENT OUT DUE TO THE WATER DAMAGE. THIS HAS TO BE SOME SORT OF MANUFACTURER DEFECT AS I AM NOT SURE WHERE THE WATER IS ENTERING IN. ON THE 21ST I WAS PULLED OVER BY A POLICE OFFICER BECAUSE HE SAID THE FLICKING COULD POTENTIALLY CAUSE AN ACCIDENT. LUCKILY I WAS LEFT OFF WITH A WARNING. PER WESTGATE DODGE HERE IN INDY THE FIX WILL COST MORE THAN $1300 TO CORRECT. I HAVE PROVIDED","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11171512,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/20/2019","dateComplaintFiled":"01/22/2019","vin":"1C4SDJCT0FC","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING","summary":"REAR TAIL LIGHT HOUSING CENTER SECTION IN THE LIFT GATE HAS WATER INTRUSION WHICH HAS CAUSED LED LIGHTS TO SHORT OUT. NOTICED LIGHTS OUT AND WATER IN HOUSING WHILE VEHICLE WAS PARKED BUT SMELLED THE ORDER OF ELECTRICAL SMOKE WHILE DRIVING.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11171539,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/22/2019","dateComplaintFiled":"01/22/2019","vin":"1C4SDJCT4FC","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING","summary":"WATER IS ENTERING TAILLIGHT UNIT CAUSING ELECTRONICS TO SHORT. WATER IS ENTERING DUE TO A POORLY DESIGNED SEAL ON THE TOP BACK OF TAILLIGHT.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11170185,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/05/2018","dateComplaintFiled":"01/15/2019","vin":"1C4RDJAG5FC","components":"EXTERIOR LIGHTING","summary":"\"TAKATA RECALL\" I PURCHASED A 2015 DODGE DURANGO ON DECEMBER 3 2015 HOWEVER I NOTICE THAT ITS WATER CONDENSE IN THE RACETRACK LIGHT AND ITS A COUPLE OF SPOTS WHERE ITS BLOWED OUT THATS VERY DANGEROUS AND NEEDS IMMEDIATELY ATTENTION..","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11166622,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/11/2017","dateComplaintFiled":"01/12/2019","vin":"","components":"SEATS","summary":"THE FRONT PASSENGER HEADREST ACTIVE HEAD RESTRAINT SAFETY DEVICE DEPLOYED WITHOUT WARNING DURING NORMAL DRIVING. THERE WAS NO IMPACT, ETC. , THAT WOULD CAUSE THE DEVICE TO DEPLOY. THE DEVICE ERRANTLY DEPLOYED. HAD A PASSENGER BEEN IN THE VEHICLE THIS COULD HAVE RESULTED IN SERIOUS INJURY. THE VEHICLE WAS NOT IN MOTION. THROUGH ONLINE RESEARCH, I NOTED THAT THIS SEEMS TO BE A COMMON ISSUE. BUT I DO NOT SEE A RECALL ON IT.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11164897,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2018","dateComplaintFiled":"01/07/2019","vin":"1C4RDJDG2FC","components":"EXTERIOR LIGHTING","summary":"THERE IS WATER GETTING INTO MY REAR 'RACETRACK' TAILLIGHT AREA CAUSING THEM TO SHORT OUT AND BECOMING A DANGER TO OTHERS ON THE ROAD.  NOTICED IT AROUND JUNE 2018","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11164597,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2018","dateComplaintFiled":"01/02/2019","vin":"1C4SDJCT3FC","components":"EXTERIOR LIGHTING","summary":"TL* THE CONTACT OWNS A 2015 DODGE DURANGO. THE CONTACT STATED THAT WATER LEAKED INSIDE THE TAIL LIGHT ASSEMBLY, WHICH CAUSED THE TAIL LIGHTS TO MALFUNCTION. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 53,000.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11164383,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/30/2018","dateComplaintFiled":"01/01/2019","vin":"1C3CDFBB5FD","components":"UNKNOWN OR OTHER","summary":"THE CLUTCH PEDAL STICKS TO THE FLOOR. HAPPENED WHILE DRIVING. CAN'T ACCELATE OR CHANGE GEARS. NO NOISE OR SMELL OR WARNING PRIOR TO THIS HAPPENING. PEDAL CAN ONLY BE MANUALLY LIFTED. NO PRESSURE IN CLUTCH PEDAL ANYMORE.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11163620,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/30/2018","dateComplaintFiled":"12/27/2018","vin":"1C4RDJFG4FC","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING","summary":"REAR TAILLIGHT ASSEMBLY HAS WATER CAUSED BY A MANUFACTURE DEFECT OF NOT PROPERLY SEALING LIGHT ASSEMBLY. VEHICLE WAS TAKEN TO THE LOCAL DODGE DEALERSHIP AND WAS TOLD THIS IS A COMMON PROBLEM WITH LIGHT ASSEMBLY. THIS IS A SAFTEY PROBLEM AND A RECALL SHOULD BE ISSUED. THIS CAN CAUSE A REAR END ACCIDENT WHICH WILL RESULT IN INJURIES. THE VEHICLE USED BY A LAW ENFORCEMENT AGENCY'S ACROSS THE COUNTRY AND CAN CAUSE AN INJURY TO A LAW ENFORCEMENT OFFICER.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11162921,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/13/2018","dateComplaintFiled":"12/21/2018","vin":"1C4RDJDG5FC","components":"SEATS,FUEL/PROPULSION SYSTEM","summary":"CHECK ENGINE LIGHT IS COMING ON FOR EVAP PROBLEM.  I DON'T HAVE A GAS CAP.  THE DEALERSHIP SUPPOSEDLY FIXED THE ISSUE, 1 WEEK LATER...IT'S ON AGAIN.     SEAT INSIDE PACKING IS NO LONGER IN PLACE.  DRIVING OVER BUMPS SOUNDS LIKE THE SUSPENSION IS BROKE.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11161930,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/17/2018","dateComplaintFiled":"12/17/2018","vin":"","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING","summary":"REAR 'RACETRACK' LED LIGHTING FULL OF WATER FROM CONDENSATION. LIGHTING IS SHORTING OUT AND I AM CONCERNED ABOUT PRICE TO FIX. ALSO IT MAY BE A DANGER TO OTHER DRIVERS AT NIGHT. 27,000 MILES AND ALREADY GETTING WORSE.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11161298,"manufacturer":"Chrysler (FCA US, LLC)","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"05/25/2018","dateComplaintFiled":"12/14/2018","vin":"1C4RDJDG1FC","components":"AIR BAGS,VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM","summary":"1. AIR BAG CONTINUOUSLY POPS UP WHENEVER DRIVING, I HAVE RECEIVED MULTIPLE EMAILS FROM WESTGATE AND TAKEN TO THEM WITH NO REPAIR. RECENT ACCIDENT AIRBAG DID NOT WORK.  2. I AM UNABLE TO OPEN GAS TANK FROM INSIDE, I LITERALLY HAVE TO GET OUT GO TO BACK OF TRUCK AND PULL A LEVER, I FOUND OUT HOW TO DO THIS BY ANOTHER OWNER WHO DID IT ON YOUTUBE. I ALMOST GOT HIT BY CAR TWICE.  3. I WAS IN A CAR ACCIDENT WHERE I RAN INTO A MINI MALL, I PULLED UP AND PARKED THEN  THE CAR JUST TOOK OFF ON OWN, IT HAPPEN SO FAST AND ONLY THING I OUR POLICE COULD THINK WAS I PUSHED WRONG PEDDLE BUT I DID NOT, I DID TAKE TO WESTGATE FOR REPAIRS, THERE WAS A RECALL AND WAS NEVER REIMBURSED FOR $500 DEDUCTIBLE OR PAIN/SUFFERING","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11160787,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/11/2018","dateComplaintFiled":"12/11/2018","vin":"1C4RDJEG2FC","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING","summary":"THE REAR TAIL LIGHT ASSEMBLY, MIDDLE PORTION, HAS COLLECTED WATER INSIDE OF IT WHICH COMES IN CONTACT WITH THE TAIL LIGHT LED'S INSIDE CAUSING THEM TO SHORT TO GROUND. THEY BLINK/FLASH ERRATICALLY BUT MOST OF THE TIME ARE NOT ON. ALSO THE LICENSE PLATE LIGHTS ARE AFFECTED BY THIS AND ARE NOT WORKING EITHER. EVEN AFTER LOOSENING THE ASSEMBLY AND DRAINING THE WATER CONDENSATION CAN STILL BE SEEN INSIDE.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11157098,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/21/2018","dateComplaintFiled":"12/09/2018","vin":"1C4RDHAG6FC","components":"EXTERIOR LIGHTING","summary":"THE LENSE ON THE CENTER BRAKE LIGHT (RACE TRACK LIGHT), APPARENTLY HAS A DEFECTIVE GASKET, ALLOWING THE BRAKE LIGHTS TO FILL WITH WATER AND CAUSE THEM TO GO OUT.  I ONLY HAVE 22,000 MILES ON THIS CAR, IT'S MY BABY!  IT WILL BE AWHILE BEFORE I CAN FIX THIS, AS IT WILL BE OVER $1000 TO REPAIR. RIDICULOUS!  SAFETY DOESN'T SEEM TO BE MUCH OF A CONCERN FOR DODGE.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11156703,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/05/2018","dateComplaintFiled":"12/07/2018","vin":"","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING","summary":"WATER IS GETTING INTO THE REAR TAIL LIGHTS THROUGH THE FACTORY SEAM. THERE ARE NO VISIBLE CRACKS ON THE TAIL LIGHT AND WATER IS POOLING UP ON THE INSIDE AND SLOWLY LEAKING OUT OF THE FACTORY SEALS AROUND THE HOUSING. WATER IS CAUSING THE LIGHTS TO SHORT OUT.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11156895,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2018","dateComplaintFiled":"12/07/2018","vin":"1C4RDJAG7FC","components":"EXTERIOR LIGHTING","summary":"TL* THE CONTACT OWNS A 2015 DODGE DURANGO. THE CONTACT STATED THAT THE REAR RACETRACK LIGHT FILLED WITH WATER AND FAILED TO ILLUMINATE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 21,000.  *TT  CONSUMER STATED DEALER WAS NOIFIED BOTH TIMES. IT WAS REPAIRED TWICE.*JB","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11156119,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/30/2018","dateComplaintFiled":"12/05/2018","vin":"1C4RDJDG3FC","components":"EXTERIOR LIGHTING","summary":"WATER ENTERING THE REAR LIGHT BAR PLASTIC COVERING AND SHORTING OUT THE LIGHT SYSTEM. THIS IS AN ONGOING PROBLEM CAUSING THE LIGHTS TO NOT WORK AND SAFETY ISSUE.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11154331,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2018","dateComplaintFiled":"11/27/2018","vin":"","components":"EXTERIOR LIGHTING","summary":"WATER IN THE RACETRACK TAILLIGHT CAUSED BURNT OUT LED LIGHTS","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11154050,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/24/2018","dateComplaintFiled":"11/26/2018","vin":"1C4RDJDG9FC","components":"EXTERIOR LIGHTING","summary":"TL* THE CONTACT OWNS A 2015 DODGE DURANGO. UPON INSPECTING THE VEHICLE, THE CONTACT NOTICED THAT THE TAIL LIGHT ASSEMBLY WAS FILLED WITH WATER. THE CONTACT ALSO MENTIONED THAT THE BULBS WERE BURNED OUT. THE VEHICLE WAS TAKEN TO JIM BUTLER CHRYSLER DODGE JEEP RAM (317 W MAIN ST, BUILDING B, LINN, MO 65051, (573) 298-4377) WHERE THE CONTACT WAS INFORMED THAT THE TAIL LIGHTS NEEDED TO BE REPLACED AND WERE NOT COVERED UNDER WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11153287,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/10/2018","dateComplaintFiled":"11/23/2018","vin":"1C4RDJDG9FC","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"WATER IS IN THE RACETRACK TAIL LIGHT ON BOTH SIDES, I NOTICED THE SOUND OF WATER MOVING WHILE DRIVING, AND ITS WATER IN MY TAIL LIGHT. THE LIGHT ARE OUT AT THE BOTTOM BECAUSE OF THIS","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11153020,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/13/2018","dateComplaintFiled":"11/21/2018","vin":"1C4RDJAG5FC","components":"EXTERIOR LIGHTING","summary":"WATER POOLING IN BOTTOM OF RACETRACK LIGHTING.  SHORTING OUT LIGHTS","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11151371,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2018","dateComplaintFiled":"11/13/2018","vin":"1C4SDJCT7FC","components":"EXTERIOR LIGHTING","summary":"RACETRACK LIGHT BAR FILLS WITH WATER AND CAUSES TAIL LIGHTS TO BLOW OUT.  FOLLOWING SNOW STORM IN APRIL 2018 THE LIGHT BAR HAD APPROXIMATELY A 1/4 CUP OF WATER INSIDE OF THE TWO TAIL LIGHTS. IT IS NOW NOV 2018 AND EVERY TIME IT RAINS I HAVE TO DRAIN THE TAIL LIGHTS OF APPROXIMATELY THE SAME AMOUNT.  IN 6 MONTHS I'VE HAD TO DRAIN THEM APPROXIMATELY 8 TIMES AND TAIL LIGHTS ARE SHOWING SIGNS OF MALFUNCTION AND SHORTING OF THE LIGHTS.  I HAVE TAKEN THE TRUCK TO THE DEALERSHIP TWICE AND COMPLAINED ABOUT THE PROBLEM AND THEY WOULD NOT DO ANYTHING.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11151080,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2018","dateComplaintFiled":"11/12/2018","vin":"1C4SDHCTXFC","components":"EXTERIOR LIGHTING,STRUCTURE","summary":"THE TAILLIGHTS HAVE STANDING WATER IN THEM AND I HAVE NO CLUE HOW WATER WOULD BE ABLE TO GET IN THERE. THE WATER WILL NOT DRAIN AND NOW IT HAS CAUSED A PORTION OF MY LIGHT TO GO OUT. AFTER READING THIS ONLINE, I'VE SEEN A LOT OF DURANGO OWNERS WITH THIS ISSUE AND I FEEL THIS HAS TO BE TURNED INTO A RECALL. I HAVE ONLY HAD MY CAR FOR ONE YEAR AND I AM NO LONGER IN THE WARRANTY BUT I FEEL THIS SHOULD NOT BE AN OUT OF POCKET EXPENSE.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11150705,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/09/2018","dateComplaintFiled":"11/10/2018","vin":"1C4SDJET3FC","components":"STRUCTURE","summary":"FUEL DOOR WILL NOT OPEN DEPRESSING DOOR SWITCH INTERIORLY OR EMERGENCY RELEASE SWITCH IN CARGO COMPARTMENT.  FUEL DOOR HAD TO BE PRIED OPEN ORDER TO REFILL GAS TANK.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11144681,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/26/2018","dateComplaintFiled":"11/01/2018","vin":"1C4RDJDG4FC","components":"SEATS","summary":"WHILE STOPPED, THE ACTIVE HEAD RESTRAINT ( DRIVER SIDE) DEPLOYED WITHOUT CAUSE OR NOTICE. THERE WERE NO INJURIES, BUT MY 9 MONTH OLD GRANDDAUGHTER WAS IN THE VEHICLE. NEEDLESS TO SAY THIS COULD HAVE BEEN BAD IF WE WERE AT HIGHWAY SPEED,OR IN TRAFFIC. INSPECTION OF THE HEADREST SHOWS LOCKING PIN SUPPORT FAILURE ( BROKEN PLASTIC).","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11144107,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/12/2018","dateComplaintFiled":"10/30/2018","vin":"1C4RDJDG0FC","components":"EXTERIOR LIGHTING","summary":"I AM PROVIDING SOME UPDATED INFORMATION AND PHOTOS TO A PREVIOUS COMPLAINT (NHTSA ID# 11139459) I FILED REGARDING THE REAR LIFTGATE LIGHTS (RACETRACK LED LIGHT) ON MY DODGE DURANGO.    WATER HAS ENTERED THE REAR LIFTGATE LIGHT ASSEMBLY CAUSING IT TO INTERMITTENTLY WORK OR AT TIMES FLICKER.  THIS MAY CAUSE CONFUSION TO DRIVERS BEHIND MY VEHICLE, AS TO WHETHER I AM BRAKING OR NOT. THIS MAY CAUSE REAR-END TYPE COLLISIONS.  I REMOVED THE REAR LIFTGATE LIGHT ASSEMBLY TO REMOVE THE WATER THAT HAD ENTERED IT CAUSING THE SHORT.  THE TOP OF THE LIGHT ASSEMBLY IS NOT SEALED UP FROM THE FACTORY.  WATER ENTERS FROM THE TOP AND THEN IS TRAPPED IN THE ASSEMBLY, CAUSING THE SHORT.  THIS IS AN OBVIOUS MANUFACTURER DEFECT CAUSING A SAFETY PROBLEM.  I WILL SUBMIT PICTURES SHOWING WHERE IT IS NOT SEALED UP.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11142479,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2018","dateComplaintFiled":"10/24/2018","vin":"1C4RDJAG9FC","components":"EXTERIOR LIGHTING","summary":"CENTER TAIL LAMP FILLS WITH WATER FROM RAIN / SNOW. FAILS TO TURN ON.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11141913,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/21/2015","dateComplaintFiled":"10/22/2018","vin":"1C4SDJCT9FC","components":"EXTERIOR LIGHTING","summary":"WATER GETS INTO THE REAR RACE TRACK TAILLIGHT , WHICH CAUSES THE LED'S TO BURN OUT/BLINK. GOTTEN MANY CLOSE CALLS ACCIDENTS BECAUSE DRIVERS CAN'T SEE WHEN I HIT THE BRAKES . SOMETIMES THE WHOLE LED ASSEMBLY SHUTS OFF . VEHICLE ONLY HAS 36,400 MILES","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11141675,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/18/2018","dateComplaintFiled":"10/21/2018","vin":"1C4RDHDG0FC","components":"ELECTRICAL SYSTEM","summary":"WHILE DRIVING MY RADIO DISPLAY SCREEN WENT OFF 3 DIFFERENT TIMES AND FINALLY RESTARTED. ON ANOTHER DAY THE AIR CONDITIONING WOULD COME ON BY ITSELF. FIRST IT WAS THE REAR AIR WOULD COME ON HIGH, I WOULD TURN IT OFF AND IT WOULD COME RIGHT BACK ON. SO I TURN THE AIR OFF COMPLETELY FRONT N REAR, WELL IT CAME BACK ON BY ITSELF BOTH OF THEM. SO I JUST LOCKED THE REAR AIR AND LEFT THE FRONT AIR ON. I WAS DRIVING DOWN THE HIGHWAY WHILE THIS WAS HAPPENING","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11141427,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/15/2018","dateComplaintFiled":"10/19/2018","vin":"1C4RDJEG6FC","components":"AIR BAGS,SEATS","summary":"MY 2015 DURANGO'S \"ACTIVE HEADREST RESTRAINT\" DEPLOYED WHILE THE VEHICLE WAS COMPLETELY OFF. IN FACT, WE DID NOT EVEN HAVE THE KEYS WITH US. MY WIFE WAS WIPING DOWN THE SEATS AND CENTER CONSOLE, WHEN IT VERY SUDDENLY AND LOUDLY \"POPPED\" OPEN. WE HAVE THE EXTENDED WARRANTY, WHICH CHRYSLER REFUSED TO ACCEPT FOR THE REPAIR. VEHICLE HAD 21,000 MILES AND WAS PARKED (TURNED COMPLETELY OFF) IN A DRIVEWAY. I SUSPECT THIS HAD SOMETHING TO DO WITH RECENT TEMPERATURE CHANGES, BECAUSE THIS WAS THE FIRST DAY BELOW 50 DEGREES AFTER A COUPLE WEEKS OF 90 DEGREE AVERAGE DAYS IN THE SUN.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11140789,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/17/2018","dateComplaintFiled":"10/17/2018","vin":"1C4RDJDG0FC","components":"EXTERIOR LIGHTING","summary":"RACE TRACK LIGHTING ON TAILGATE PARTIALLY SHORTED OUT. APPEARS TO HAVE MOISTURE INSIDE. DEALER SAYS REPAIR/REPLACEMENT ISN'T COVERED UNDER EXTENDED COMPREHENSIVE PLAN","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11139459,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/24/2018","dateComplaintFiled":"10/10/2018","vin":"1C4RDJDG0FC","components":"EXTERIOR LIGHTING","summary":"MY VEHICLE HAS A LED LIGHT BAR ASSEMBLY ON THE LIFT GATE THAT INCLUDES WHAT DODGE CALLS A \"RACE TRACK\" TAIL LIGHT, PLUS THE REVERSE LIGHTS, AND REAR LICENSE PLATE LIGHTS.  THESE ARE ALL IN ONE ASSEMBLY.  THIS ASSEMBLY HAS A FAULT OR SHORT TO GROUND THAT CAUSES IT TO NOT ILLUMINATE THE \"RACE TRACK\" TAIL LIGHT AND THE REAR LICENSE PLATE LIGHTS.  THE DEALER INDICATES THE ENTIRE ASSEMBLY HAS TO BE REPLACED AT A COST OF OVER $1000.  I RECENTLY NOTICED WATER IS ALSO ENTERING THIS ASSEMBLY, WHICH MAY BE THE CAUSE OF THE ELECTRICAL SHORT TO GROUND.  LED LIGHT ASSEMBLIES SHOULD NOT BE FAILING IN THREE YEARS.  SINCE THIS IS A COMPLETE ASSEMBLY, THERE ARE NO SIMPLE BULBS TO REPLACE.  WITH THIS ASSEMBLY FAILING, MY VEHICLE IS NOT IN COMPLIANCE BECAUSE THE REAR LICENSE PLATE IS NOT ILLUMINATED, PLUS ALL OF THE FACTORY REAR TAILLIGHTS ARE NOT ILLUMINATED.  I AM THE ORIGINAL OWNER OF THE VEHICLE AND IT HAS NEVER BEEN WRECKED OR HAD ANY REAR DAMAGE.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11139502,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/10/2018","dateComplaintFiled":"10/10/2018","vin":"1C4RDJDG1FC","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"WHILE USING THE VEHICLE ON MARKSHEFFEL RD WE NOTICED THAT THE HORN WAS NOT WORKING. THAT WAS OUR FIRST SIGN FOR CONCERN. SHORTLY AFTERWARDS WHILE AT A STOP LIGHT WE NOTICED THAT THE STEERING WHEEL CONTROLS WERE NOT WORKING EITHER. LASTLY WE NOTICED THAT THERE ARE MULTIPLE INDICATORS ON THE DASHBOARD THAT ARE DISPLAYED INDICATING A FAILURE SOMEWHERE. ONE OF THE INDICATORS RELATES TO AN AIRBAG.THE VEHICLE IS ONLY A FEW YEARS OLD. ACCORDING TO MANY FORUMS AND REPORTS ONLINE THIS IS A RECURRING DODGE ISSUE THAT THEY FAIL TO FIX YEAR AFTER YEAR. THEY HAVE HAD RECALLS FOR THIS ISSUE ON OTHER VEHICLES AND YEARS BUT NOT THIS 2015 DURANGO AND THEY WILL NOT COVER IT UNDER ANY WARRANTY. THEY SHOULD HAVE HAD THIS ISSUE RESOLVED BY NOW CONSIDERING IT HAS BEEN GOING ON SINCE AT LEAST 1997. WE DRIVE OUR KIDS IN THIS VEHICLE AND FEEL THAT IT IS CAUSE FOR CONCERN BUT FEEL WE SHOULD NOT HAVE TO PAY FOR THEIR MISTAKES.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11133138,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2018","dateComplaintFiled":"10/03/2018","vin":"1C4RDJAG9FC","components":"EXTERIOR LIGHTING","summary":"THE CENTER TAIL LIGHT (REFERRED TO AS THE \"RACETRACK\" WENT COMPLETELY OUT, AS WELL AS THE TWO LED LICENSE PLATE ILLUMINATION LAMPS.  IT WAS DISCOVERED IN EARLY SEPTEMBER 2018.  THE VEHICLE WAS IN PARK AT THE TIME, AND RUNNING WITH HEADLIGHTS ON.  SINCE THEN, I HAVE TRAVELED WITH NO CENTER TAIL LIGHT AND NO LICENSE PLATE ILLUMINATION LAMP.  I HAVE TAKEN MY VEHICLE TO THE LOCAL DODGE DEALERSHIP (SPORT HYUNDAI DODGE, EGG HARBOR TOWNSHIP, NJ 08234) FOR WARRANTY REPAIR.  THE SERVICE ADVISER STATES THAT THE TAIL LIGHT HAS FAILED, AND THAT HE HAS ORDERED A REPLACEMENT, WHICH SHOULD BE IN THE WEEK OF OCTOBER 7, 2018.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11132946,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/28/2018","dateComplaintFiled":"10/02/2018","vin":"","components":"EXTERIOR LIGHTING","summary":"TL* THE CONTACT OWNS A 2015 DODGE DURANGO. THE CONTACT STATED THAT THE TAIL LIGHTS FAILED TO REMAIN ILLUMINATED. THE DEALER (NAPLETON'S ARLINGTON HEIGHTS CHRYSLER DODGE JEEP RAM, 1155 W DUNDEE RD, ARLINGTON HEIGHTS, IL 60004, 847-660-7605) WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11132448,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"10/01/2018","dateComplaintFiled":"10/01/2018","vin":"1C4RDHDG1FC","components":"SEATS","summary":"HEADREST SAFETY SYSTEM FAILED DUE TO PARTS FAILURE. HEADREST SAFETY SYSTEM DEPLOYED DURING NORMAL OPERATION ON MOTOR VEHICLE. THE VEHICLE WAS NOT INVOLVED IN AN MOTOR VEHICLE ACCIDENT. THE HEADREST DEPLOYED ON IT'S OWN. *DT  CONSUMER STATED DAUGHTER HIT IN THE BACK OF HER HEAD WHEN HEADREST SYSTEM DEPLOYED. UPDATED 12/13/18*JB*DT  HEADREST WAS REPLACED BY THE DEALER.*JB","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11130878,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/19/2018","dateComplaintFiled":"09/24/2018","vin":"1C4RDJAG4FC","components":"SEATS","summary":"WHILST DRIVING ON THE HIGHWAY, WITH NO WARNING, COLLISION OR INCIDENT INVOLVED, THE FRONT SEAT PASSENGER HEADREST EXPLODED OPEN. I WAS NEVER PROVIDED WITH AN OWNERS MANUAL WHEN I PURCHASED THE CAR (AND HAD NO IDEA I HAD ACTIVE HEADRESTS), THE PASSENGER WAS SHAKEN, BUT HOPEFULLY HAS NO LONGER TERM INJURIES.    THE CAR ONLY HAS 27,300 MILES AND I DON'T DO A LOT OF DRIVING. THIS WAS A REAL SHOCK AND I REGARD IT AS A SIGNIFICANT SAFETY HAZARD (I FEAR FOR THE FUTURE, IF IT HAD HAPPENED ON THE DRIVER SIDE).    LOOKING AT RANDOM FEEDBACK ON THE INTERNET, IT APPEARS THAT CHRYSLER-DODGE DEALERSHIPS APPEAR TO BE PLACING THE BLAME/COST ONTO THE CUSTOMER BASE AND TAKING NO RESPONSIBILITY, BUT I WILL TAKE MY CAR TO THE LOCAL DEALERSHIP IN RIYADH (KS) AND SEE IF THEY WILL REPAIR THE HEADREST (WITHOUT COST).","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11130639,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/05/2018","dateComplaintFiled":"09/21/2018","vin":"1C4SDJET9FC","components":"POWER TRAIN,AIR BAGS,ENGINE","summary":"DRIVING ON FREEWAY COMING BACK FROM PAYSON AREA AND WE HEARD A POP NOISE AT DRIVERS SEAT HEADREST AND SAW THAT THE HEADREST POPPED OPEN.  WE DIDN'T KNOW IT WAS AN AIRBAG UNTIL A DODGE DEALER SAID THAT IT WAS THE AIRBAG AND IT'S NOT UNDER WARRANTY AND CAN'T TAKE CARE OF IT.  KEPT ASKING IF WE WERE IN A COLLISION WHEN THE HEADREST BROKE AND WE WERE NOT!  WE WERE DRIVING AT ABOUT 65 MILES AN HOUR WHEN THAT HAPPENED.  WE WERE ALSO TOLD THAT OUR MOTOR MOUNTS HAVE TO BE REPLACED AND THE VEHICLE IS ONLY 3 YEARS OLD.  WE HAVE KEPT OUR VEHICLES FOR LONGER THAN THIS BEFORE AND NEVER HAD TO REPLACE MOTOR MOUNTS.  NOT SURE IF THEY ARE DEFECTIVE OR IF THESE PROBLEMS ARE JUST BECAUSE IT IS A DODGE.  I HAVE NEVER OWNED DODGE BEFORE.  I'VE BEEN DRIVING THE VEHICLE WITH THE HEADREST OPEN FOR ABOUT 2 MONTHS NOW AS ONE DODGE DEALER IN TEMPE MADE ME GO TO THE ONE IN AVONDALE SINCE THAT IS WHERE I PURCHASED IT FROM AND I HAD TO MAKE APPOINTMENTS EACH TIME AND IT TOOK FOREVER TO GET THE APPOINTMENTS FOR EACH.  NOW MY NECK HURTS AS A RESULT OF DRIVING MY VEHICLE WITH MY HEAD LEANING FORWARD AND STILL I HAVEN'T HEARD FROM THE WARRANTY COMPANY OR THE DEALERSHIP.  I CALLED AN 800 # AFTER THE DEALER TOLD ME THEY COULDN'T DO ANYTHING AND THEY WERE TO CALL ME BACK WITHIN 3 DAYS AND NOW IT'S BEEN ABOUT 2 WEEKS AND NO WORD FROM THEM. THE DATE BELOW IS APPROXIMATE.   PLEASE HELP. [XXX]    INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).  *TR","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11129583,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/14/2018","dateComplaintFiled":"09/14/2018","vin":"1C4SDJCT2FC","components":"EXTERIOR LIGHTING","summary":"I HAVE NOTICED WATER INSIDE THE TAIL LIGHTS. IT RAINED FOR A COUPLE OF DAYS BUT NOT HARD.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11128197,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/08/2018","dateComplaintFiled":"09/08/2018","vin":"IC6RR7MT1DS","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"I HAVE TAKEN GREAT MEASURES TO ENSURE THE SAFETY OF MY FAMILY AND OTHER DRIVERS RELATED TO AN ONGOING ISSUE OF SERVICE SHIFTER. I HAVE TAKEN MY VEHICLE UNDER EXTENDED WARRANTY 3 TIMES FOR THE SAME PROBLEM AND SUSPECT AUTONATION HAS BEEN UNABLE TO IDENTIFY ISSUE NOR TROUBLESHOOT. MY VEHICLE UNEXPLAINABLE IS NOT ACCELERATING AND DOWN SHIFTING PROPERLY. THE LAST TIME I USED A RENTAL CAR ONLY PART WAS COVERED AND WE HAD A SEATBELT SCARE BECAUSE IT WASNT SECURING MY CHILD.     I DESPERATELY SEEKING RESOLUTION AND HAVE PARKED MY VEHICLE FOR NOW UNTIL I CAN TURN IT OVER TO THE CORRECT MECHANIC. ARE YOU ABLE TO READ ERROR CODES? WHERE DO I TAKE MY VEHICLE? I FEEL UNSAFE AS THE VEHICLE IS UNPREDICTABLE. FOR THE FOURTH TIME, WE ALMOST EXPERIENCED AN ACCIDENT LEAVING MY PARENTS ENROUTE HOME. WARRANTY AND AUTONATION ARE CLOSED. IF SOMEONE COULD GIVE ME THE CORRECT PROCEDURE OR STEPS I NEED TO TAKE.     INCIDENTS SURROUNDING THE SERVICE SHIFTER HAS GONE FROM INCONVIENANT TO TRAUMATIZING. THIS IS A FAMILY VEHICLE AND USED TO TRANSPORT CHILDREN. IF SOMEONE COULD PLEASE ADVISE.     WHERE SHOULD I TAKE MY VEHICLE? HOW CAN I BE ASSURED PROBLEM FIXED AND VEHICLE SAFE TO DRIVE?     THIS VEHICLE ACCERALATES, SHIFTS TO NEUTRAL, JUMPS AND DOESNT PROPERLY DOWN SHIFT WHEN PROMPTED. I'VE TAKEN IT IN FOR SERVICE 3 TIMES WITHIN MONTHS AND EVEN WEEKS APART.     WHAT DO I DO NEXT?","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11123383,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"08/28/2018","dateComplaintFiled":"08/30/2018","vin":"1C4RDHDG0FC","components":"SEATS","summary":"THE DRIVERS SIDE ACTIVE HEADREST DEPLOYED WHILE I WAS DRIVING WITHOUT AN ACCIDENT OCCURRING. I WAS DRIVING ALONG A SMOOTH ROAD WHEN I HEARD A POP AND WAS HIT IN THE BACK OF THE HEAD BY THE HEADREST POPPING FORWARD.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11122114,"manufacturer":"Chrysler (FCA US, LLC)","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/16/2018","dateComplaintFiled":"08/24/2018","vin":"1C4RDHDG6FC","components":"ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL","summary":"TL* THE CONTACT OWNS A 2015 DODGE DURANGO. WHILE AT A STOP OR BRAKING TO STOP, THE VEHICLE JERKED FORWARD WITHOUT WARNING. THE VEHICLE WAS TAKEN TO FINNEGAN CHRYSLER JEEP DODGE RAM (26433 SOUTHWEST FWY, ROSENBERG, TX 77471, 281-342-9318) WHERE IT WAS DIAGNOSED THAT THE FAILURE WAS DUE TO DRIVER ERROR. THE FAILURE RECURRED WHILE THE CONTACT WAS DRIVING INTO A PARKING SPACE. AS A RESULT, THE VEHICLE JERKED FORWARD AND STRUCK THE FRONT OF ANOTHER PARKED VEHICLE. THE AIR BAG DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS SLIGHTLY DAMAGED, BUT WAS DRIVABLE. THE VEHICLE WAS TAKEN TO THE GILLMAN CHRYSLER JEEP DODGE RAM DEALER (10585 W SAM HOUSTON PKWY S, HOUSTON, TX 77099, 713-776-4900) WHERE RECALL REPAIRS WERE PERFORMED PER NHTSA CAMPAIGN NUMBER: 18V332000 (ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL). THE TECHNICIAN STATED THAT THE VEHICLE JERKED DUE TO DRIVER ERROR AND REFERRED THE CONTACT TO THE MANUFACTURER. THE MANUFACTURER WAS NOT CALLED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 15,600.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11121912,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/30/2018","dateComplaintFiled":"08/23/2018","vin":"1C4RDJEG1FC","components":"ENGINE AND ENGINE COOLING","summary":"TL* THE CONTACT OWNS A 2015 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE EMITTED AN ABNORMAL ANTI-FREEZE ODOR. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO BEST CHRYSLER DODGE JEEP RAM (520 COLONY PL, PLYMOUTH, MA) WHERE IT WAS DIAGNOSED THAT A CRACK IN THE RADIATOR CAUSED THE ODOR AND RECOMMENDED IT BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS ALSO TAKEN TO AN INDEPENDENT MECHANIC WHO CONFIRMED THE DEALER'S DIAGNOSIS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11121493,"manufacturer":"Chrysler (FCA US, LLC)","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"10/01/2017","dateComplaintFiled":"08/21/2018","vin":"1C4RDHEGXFC","components":"POWER TRAIN","summary":"~OCTOBER 2017, I WAS PARKED IN MY DRIVEWAY WITH MY DAUGHTER IN THE REAR SEAT; I WAS GETTING READY TO EXIT MY DRIVEWAY WHEN I REALIZED MY KEY FOB WAS INSIDE THE HOUSE. I LEFT THE CAR TO GO GET MY KEY FOB AND LEFT THE DOOR OPEN; BY THE TIME I GOT TO MY BACK DOOR, MY DAUGHTER WAS SCREAMING (SHE WAS IN HER CAR SEAT) AND THE CAR WAS MOVING BACKWARD DOWN THE DRIVEWAY, SCRAPING AGAINST THE HOUSE, INTO THE STREET AND ACROSS THE ROAD TO THE NEIGHBOR'S HOUSE UP THEIR DRIVEWAY. I RAN AFTER THE VEHICLE AND RIGHT BEFORE IT STRUCK MY NEIGHBOR'S GARAGE, WAS ABLE TO THROW MY FOOT INTO THE BRAKE FROM THE SIDE WHILE I FELL ON THE GROUND. I WAS BRUISED AND MY CAR WAS DAMAGED, BUT MOST IMPORTANTLY MY DAUGHTER WAS FINE BUT SCARED. I WENT TO THE DEALERSHIP TO HAVE THEM TAKE A LOOK AT THE DOOR/MIRROR AND COMPLAINED ABOUT THE ISSUE (THIS IS REFERENCED IN THE \"ACTION PLAN\" FOR THE VISIT), AND THE GENTLEMAN AT THE MIKE SMITH BEAUMONT DEALERSHIP STATED THAT MY VEHICLE MUST HAVE HAD A QUIRK, BECAUSE THERE WAS ALREADY AN UPDATE AVAILABLE ON THAT WHICH THEY WOULD TEST. WHEN I CAME BACK TO GET MY VEHICLE, I ASKED ABOUT THE UPDATE, AND HE STATED THAT HE WAS MISTAKEN; THAT ONLY PICKUP TRUCKS WERE GETTING THAT UPDATE. I ASKED WHY, BECAUSE THERE'S NO LESS SAFETY RISK IN A DURANGO (IN FACT, PROBABLY MORE CHILDREN). HE DID NOT HAVE AN ANSWER BUT SAID HE WOULD GET BACK TO ME. NO ONE DID, AND I COMPLAINED TO DODGE ONLINE. EVENTUALLY IN AUGUST 2018 I GOT AN ODDLY PHRASED NOTICE THAT DID NOT USE THE WORD RECALL BUT STATED THAT \"REPAIRS\" NEEDED TO BE MADE. I WROTE TO DODGE AGAIN AND ASKED IF THEY WOULD ASSIST WITH THE ORIGINAL PROBLEMS TO MY DOOR/WINDOW BUT THEY WOULD NOT.  I AM DISAPPOINTED THAT DODGE DID NOT INCLUDE DURANGOS IN THIS OBVIOUSLY EXISTING TECHNOLOGY AND DISAPPOINTED THAT IT TOOK A YEAR TO TAKE ANY ACTION (WHICH DOES NOT HELP MY REPAIRS). I AM VERY GRATEFUL WE WERE NOT MORE BADLY INJURED.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11120978,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/16/2018","dateComplaintFiled":"08/20/2018","vin":"1C4RDJAG5FC","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING","summary":"AFTER ANY AMOUNT OF RAIN ETC. WATER LEAKING INTO LED RACETRACK LIGHTING CAUSING LED TO SHORT OUT.  WATER POOLING IN DRIVER AND PASSENGER SIDES RACETRACK STRIP ... DEFECTIVE PART NOT SEALED PROPERLY.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11118090,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"07/25/2018","dateComplaintFiled":"08/06/2018","vin":"1C4RDJDG3FC","components":"STRUCTURE","summary":"I WAS AT THE LIFT GATE CLOSE TO THE LIGHTS. THE EDGE OF THE LIGHT CUT ME REALLY BAD. THIS WAS NOT THE FIRST TIME.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11115849,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/05/2018","dateComplaintFiled":"08/05/2018","vin":"1C4RDJAG0FC","components":"UNKNOWN OR OTHER","summary":"STATIONARY - WHENEVER SOMEONE EXITS THE VEHICLE, IT WOULD CONTINUOUSLY BEEP AND DISPLAY A MESSAGE SAYING KEY FOB NOT DETECTED- BUT IT'S SITTING IN THE CUP HOLDER. THERE HAVE BEEN SEVERAL OCCASIONS WHEN I'M STOPPED AT A STREETLIGHT AND THE CAR WOULD SHUT OFF.  DODGE HAS NOTED THE PROBLEM, BUT COULD NOT FIND ANYTHING WRONG.  ONGOING SINCE 2015.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11114959,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/24/2018","dateComplaintFiled":"07/31/2018","vin":"1C4RDHAG3FC","components":"SEATS","summary":"WAS DRIVING AND HAD TO BRAKE SUDDENLY AND THE DRIVERS HEADREST DEPLOYED (ACTIVE HEADREST) BUT THERE WAS NO REAR COLLISION OR ANY COLLISION FOR THAT MATTER.  MY HEAD NEVER TOUCHED THE HEADREST.  JUST HEARD A POP AND THE SPRING LOADED HEADREST POPPED FORWARD AND WILL NOT RESET.  CONTACTED THE DEALERSHIP AND IT IS GOING TO COST APPROXIMATELY $800 TO FIX THE HEADREST.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11112423,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/18/2018","dateComplaintFiled":"07/19/2018","vin":"1C4RDJEG3FC","components":"EXTERIOR LIGHTING","summary":"REAR RACE TRACK LIGHTING WORKS INTERMITTENTLY, CAUSING NO LIGHTS ON THE LICENCE PLATE AT NIGHT. LED LIGHTING BURNT OUT IN AREAS WHEN WORKING. THIS IS THE SECOND TIME IT HAS HAPPENED AND VERY EXPENSIVE FIX!","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11105356,"manufacturer":"Chrysler (FCA US, LLC)","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"06/30/2018","dateComplaintFiled":"07/03/2018","vin":"1C4RDHAG9FC","components":"POWER TRAIN","summary":"I STARTED THE VEHICLE WITH ONE FOOT STILL OUTSIDE OF THE VEHICLE SO THE KEY FOB COULD BE DETECTED AND EXITED. AS I EXITED THE VEHICLE AND TOOK MY RIGHT FOOT OFF THE BRAKE THE CAR THEN ENGAGED INTO DRIVE AND CRASHED INTO THE WOODS. MY RIGHT ARM WAS SLAMMED IN THE DOOR AND I HIT MY BACK ON THE SIDE OF THE VEHICLE. FOUR OF MY SMALL CHILDREN WERE OUTSIDE OF THE VEHICLE WHEN THIS HAPPENED. THERE WAS A DECENT AMOUNT OF DAMAGE TO THE VEHICLE. I TOOK MY VEHICLE TO A LOCAL DEALERSHIP WHERE THE PROBLEM WAS NOT DUPLICATED AND THEY COULD DO NOTHING TO RECTIFY THE PROBLEM. I AM CURRENTLY WAITING TO HEAR BACK FROM THE MANUFACTURER. I HAVE RECEIVED MEDICAL ATTENTION FOR MY INJURIES AND A POLICE REPORT HAS BEEN FILED. THIS A VERY DANGEROUS ISSUE THAT NEEDS TO BE ADDRESSED. *TT *DT  UPDATED 10/15/18*JB","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11104873,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/16/2018","dateComplaintFiled":"06/30/2018","vin":"1C4RDJDG4FC","components":"EXTERIOR LIGHTING","summary":"MOISTURE GOT INSIDE REAR 'RACETRACK' LIGHT AND NOW THAT PART DOES NOT LIGHT UP.  MANY OTHER DURANGOS HAVE REPORTED THIS ISSUE.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11104201,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/30/2017","dateComplaintFiled":"06/27/2018","vin":"","components":"EXTERIOR LIGHTING","summary":"WATER LEAKING INTO REAR LIFTGATE LIGHT","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11104161,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/26/2018","dateComplaintFiled":"06/26/2018","vin":"1C4RDJDG6FC","components":"EXTERIOR LIGHTING","summary":"THE MIDDLE SECTION OF MY REAR \"RACE TRACK LED\" TAILLIGHT WENT OUT AFTER ONLY HAVING THE CAR FOR 3 YEARS. THERE IS WATER IN THE HOUSING FOR THE LIGHT. I HAVE NEVER BEEN REAR ENDED OR IS THERE ANY VISIBLE CRACKS. FROM WHAT I'M FINDING ON THE INTERNET THIS SEEMS TO BE A MAJOR PROBLEM THAT IS AFFECTING MANY DURANGO OWNERS.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11102529,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/18/2018","dateComplaintFiled":"06/19/2018","vin":"1C4SDJCT7FC","components":"VISIBILITY/WIPER","summary":"THE SUNROOF GLASS ON OUR 2015 DURANGO EXPLODED OUTWARD WITHOUT WARNING. THE ENVIRONMENTAL FACTOR WAS NORMAL, DRIVING CONDITION WAS NORMAL. THE VEHICLE WAS IN MOTION ON A HIGHWAY BUT NO OTHER VEHICLE OR EXTERNAL OBJECTS WERE INVOLVED.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11101475,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2018","dateComplaintFiled":"06/12/2018","vin":"","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING","summary":"REAR TRACKLIGHT HOLDING WATER AFTER RAIN AND CARWASH","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11100188,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/05/2018","dateComplaintFiled":"06/06/2018","vin":"1C4RDJDG5FC","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING,STRUCTURE","summary":"WATER IN THE TAIL LIGHT EVENTUALLY BURNED OUT THE LOWER LEFT HAND SIDE, LOOKS TO BE FAULTY SEALANT","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11100190,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/06/2017","dateComplaintFiled":"06/06/2018","vin":"1C4RDJDG7FC","components":"EXTERIOR LIGHTING","summary":"THE REAR PASSENGER LIGHT STAYS ON ALL THE TIME THE BLINKER WILL NOT WORK. WE HAVE CHANGED THE WHOLE UNIT AND IT STILL DOES THE SAME THING. I NOW HAVE IT AND THE SHOP AND GOING TO COST ME A LOT OF MONEY. MY DURANGO IT NOT OLD ENOUGH TO HAVE THIS PROBLEM. I LOVE MY DURANGO 2ND ONE WE HAVE BOUGHT.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11099153,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2018","dateComplaintFiled":"06/01/2018","vin":"1C4SDJCT3FC","components":"EXTERIOR LIGHTING","summary":"THE RACE TRACK BRAKE LIGHTING ON THE BACK HATCH HAS FILLED WITH WATER AND FAILED SAFETY INSPECTION. THERE ARE NO SCRAPES, SCRATCHES, OR ANY INDICATION THAT ANYTHING IS DAMAGED. THERE HAVE BEEN NUMEROUS COMPLAINTS FROM OTHER OWNERS WITH SIMILAR LIGHTING AND THE FIX IS OVER $1,000. I BOUGHT THE CAR BRAND NEW AND HAVE CONTACTED BOTH THE DEALER AND DODGE CORPORATE WHO WILL NOT ACCEPT RESPONSIBILITY FOR AN OBVIOUS DEFECT/DESIGN FLAW.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11098415,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/14/2018","dateComplaintFiled":"05/29/2018","vin":"1C4RDJDG2FC","components":"EXTERIOR LIGHTING","summary":"SEALS AROUND THE REAR LIFTGATE RACETRACK LIGHTING HAVE ALLOWED WATER TO ENTER MAKING THE LIGHTS FAIL. THIS CAUSES A SAFETY ISSUE BY HAVING THE RACETRACK LIGHTS TO FAIL.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11098608,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2018","dateComplaintFiled":"05/29/2018","vin":"1C4RDJAG4EC","components":"SEAT BELTS","summary":"THE FRONT PASSENGER PILLAR LOOP OVERMOLDING HAS CRACKED. IT HAS CRACKED IN SUCH A MANNER THAT THE WEBSLOT WIDTH HAS BEEN REDUCED TO A POINT WHERE IT PINCHES THE WEBBING. THE BELT CAN BE EXTRACTED FOR WEARING, BUT THE RETRACTOR SPRING CANNOT RETRACTOR THE WEBBING. THIS CREATES A CONDITION WHERE THE PASSENGER CAN BUCKLE UP, AND IF THEY LEAN FORWARD, THEY CAN INADVERTENTLY CREATE SLACK IN THE BELT SYSTEM.    THIS HAPPENED OVER THE WINTER IN MICHIGAN. *TT","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11098278,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/25/2018","dateComplaintFiled":"05/28/2018","vin":"1C4RDJDG2FC","components":"EXTERIOR LIGHTING","summary":"SEALS AROUND THE REAR LIFTGATE RACETRACK LIGHTING HAVE ALLOWED WATER TO ENTER MAKING THE LIGHTS FAIL.  THIS CAUSES A SAFETY ISSUE BY HAVING THE RACETRACK LIGHTS TO FAIL.  STATE INSPECTIONS ALSO FAIL THIS FAULT UNTIL THE UNIT IS REPLACED FOR $1120 IN PARTS WHICH WILL EVENTUALLY FAIL AGAIN, WE ARE NOT FIXING THIS ISSUE WE ARE PUTTING A BAND-AID ON A SITUATION NEEDS TO BE LOOKED AT.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11097570,"manufacturer":"Chrysler (FCA US, LLC)","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/20/2018","dateComplaintFiled":"05/23/2018","vin":"1C4RDHEG6FC","components":"POWER TRAIN,STRUCTURE","summary":"HAD PULLED CAR INTO GARAGE AND THOUGHT CAR WAS IN PARK.  HAD NOT TURNED ROTARY SHIFTER ALL THE WAY TO PARK, SO CAR WAS IN REVERSE.  STARTED TO EXIT THE VEHICLE AND REMOVED FOOT FROM BRAKE AND CAR STARTED PULLING BACKWARD.  I JUMPED BACK INTO CAR AND APPLIED BRAKE JUST AS CAR DOOR, WHICH WAS AJAR, STRUCK GARAGE FRAMING, BADLY DAMAGING DOOR.  IF I HAD NOT BEEN ABLE TO GET BACK INTO THE CAR I MAY HAVE BEEN KILLED BECAUSE THERE WAS NOWHERE TO MOVE IN THE GARAGE.  CHRYSLER SHOULD AUTOMATICALLY PUT THESE ROTARY SHIFTER CARS INTO PARK IF VEHICLE IS STOPPED AND CAR DOOR IS OPENED.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11093321,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/23/2018","dateComplaintFiled":"05/11/2018","vin":"1C4RDHAG6FC","components":"EXTERIOR LIGHTING","summary":"THE RACETRACK TAIL LIGHTING IS FILLING UP WITH WATER DUE TO LEAKING SEALS. THE WATER IS SHORTING OUT THE LIGHTING SYSTEM AND CAN COMPLETELY SHORT OUT LEAVING NO CENTER BRAKE LIGHT ON THE LIFT GATE, LEAVING YOU VULNERABLE TO A REAR END COLLISION. THIS AFFECTS THE WHOLE ELECTRICAL SYSTEM. DODGE IS AWARE OF THE PROBLEM AND THE FIX IS TO HAVE THE CONSUMER PAY $1100 TO REPLACE IT EVEN THOUGH IT WILL HAPPEN AGAIN.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11092163,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2018","dateComplaintFiled":"05/07/2018","vin":"1C4SDJCT8FC","components":"EXTERIOR LIGHTING","summary":"I HAVE 2015 DOSGE DURANGO RT AND IIT HAS RACETRACK STYLE TAIL LIGHT WHICH DIVIDED IN TO THREE SECTION RIGHT SIDE TAIL LIGHT, CENTER LIFT GATE TAIL LIGHT AND RIGHT SIDE TAIL LIGHT FROM THIS THREE SECTION THE CENTER SECTION WHICH IS MOUNTED ON TAIL GATE IS STARTED TO HAVE WATER BUILDING UP IN IT AND I COULDNT FIGURE OUT AT FIRST THAN AFTER DOING LITTLE SEARCH ON INTERNET I CAME ACROSS LOT OF PEIPLE'S COMPLAINT WITH SAME PROBLEM AND NO SOLUTION AND THAN SUDDENLY THE  RIGHT LOWER CORNER OF CENTER TAIL GATE TAIL LIGHT JUST WENT OUT.  FOR THIS PARTICULAR PROBLEM I AM DEFINITELY BLAMMING DODGE FOR INSTALLING BAD DEFECTIVE PARTS ON THEIR VEHICLES AND THEY SHOULD CHANGE THEM OUT UNDER RECALL FOR FREE BECAUSE THIS IS REALLY SHAME TO CHARGE 50,000$ FOR CAR THAT HAS FACTORY INSTALLED DEFECTIVE PARTS AND COMPANY IS NOT TAKING STEPS TO CHANGE THEM OUT.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11090930,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/08/2018","dateComplaintFiled":"04/30/2018","vin":"1C4RDJEG7FC","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING","summary":"MY REAR TAIL LIGHT HAS WATER IN IT. TOLD DEALERSHIP AT 36K OIL CHANGE AND THEY SAID YES IT HAPPENS ALL THE TIME JUST PUT A HOLE IN IT TO ALLOW IT TO LEAK OUT. I SAID NO THAT ISNT WHAT YOIR SUPPOSED TO DO AND THEY TOLD ME DODGE WILL NOT COVER IT.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11090987,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2017","dateComplaintFiled":"04/30/2018","vin":"1C4SDJCT3FC","components":"EXTERIOR LIGHTING","summary":"THE REAR LIGHT CENTER LIGHT PANEL ON THE LIFT GATE (AKA RACETRACK LIGHTS) WERE NOT SEALED PROPERLY AND AS A RESULT WATER PENETRATED BOTH SIDES AND BURNED OUT ALL THE BULBS. THIS SEEMS TO BE A COMMON PROBLEM WITH DODGE AND THE DEALER WILL NOT COVER. THIS IS A CLEAR DEFECT AND DEALER SHOULD BE MADE RESPONSIBLE FOR REPAIR SINCE, WITHOUT THESE LIGHTS, THE CAR IS NOT AS SAFE SINCE IT WOULD BE LESS LIKELY FOR A FOLLOWING DRIVER TO SEE ME BRAKING OR BACKING UP WITHOUT THESE LIGHTS FUNCTIONING.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11090522,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/09/2018","dateComplaintFiled":"04/27/2018","vin":"1C4SDJET8EC","components":"EXTERIOR LIGHTING","summary":"RACETRACK LIGHTING ON REAR HATCH BURNT OUT. MOISTURE INSIDE.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11088764,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/06/2018","dateComplaintFiled":"04/17/2018","vin":"1C4RDJEG0FC","components":"EXTERIOR LIGHTING","summary":"MOISTURE IN THE REAR CENTER TAIL LIGHT CAUSED PART OF THE LIGHTS TO GO OUT AND COULD CAUSE THE ENTIRE SYSTEM TO FAIL, WHICH IN TURN CAUSE A COLLISION AT NIGHT.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11084595,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/28/2018","dateComplaintFiled":"04/11/2018","vin":"1C4RDHAG7FC","components":"AIR BAGS","summary":"THE SERVICE AIR BAG SYSTEM LIGHT KEPT COMING ON EVERY TIME I DROVE IT. I TOOK IT TO THE DEALER AND THEY SAID THERE IS A DEFECT IN THE WIRING HARNESS AND PASSENGER SEAT AIR BAG AND THEY NEED TO BE REPLACED. SINCE THIS WAS A DEFECT I FELT I SHOULDN'T HAVE TO PAY FOR IT BUT BECAUSE MY WARRANTY RAN OUT I HAVE NO CHOICE. NOT RIGHT!!","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11084436,"manufacturer":"Chrysler (FCA US, LLC)","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/24/2018","dateComplaintFiled":"04/10/2018","vin":"1C4RDJEG4FC","components":"POWER TRAIN,ELECTRICAL SYSTEM,STRUCTURE","summary":"I WAS PARKED IN MY DRIVEWAY ON A SLIGHT DECLINE AND THE VEHICLE WAS RUNNING AND IN PARK AND I RAN INTO THE HOUSE TO GRAB SOMETHING AND WHEN I LOOKED BACK IT WAS ROLLING DOWN THE DRIVEWAY AND CRASHED AND GOT STUCK IN BETWEEN TWO TREES. THE VEHICLE IS NOW TOTALED.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11084029,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/12/2018","dateComplaintFiled":"04/09/2018","vin":"1C4RDJDG4FC","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING","summary":"THE CENTER TAIL LIGHT IN THE DODGE DURANGO'S WITH THE RACETRACK SET UP HAVE A LEAKING PROBLEM WHERE WATER ENTERS THROUGH POSING A RISK TO THE ELECTRICAL SYSTEM AND INSIDE OF THE VEHICLE. THIS BASICALLY HAPPENS WHETHER THE VEHICLE IS IN MOTION OR PARKED. WHEN IT RAINS - WATER ENTERS THROUGH THE DEFECTIVELY SEALED TAIL LIGHT.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11084031,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/12/2017","dateComplaintFiled":"04/09/2018","vin":"1C4RDJDG4FC","components":"STRUCTURE","summary":"FUEL DOOR WILL NOT OPEN, WHEN IT IS OPEN IT SEEMS LOOSE.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11081743,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2017","dateComplaintFiled":"03/28/2018","vin":"1C4RDJAG2FC","components":"AIR BAGS","summary":"THE SERVICE AIRBAG WARNING AND LIGHT COMES ON AND STAYS ON FOR A WHILE (LIKE 2 TO 3 WEEKS) THEN JUST DISAPPEARS WHILE IN MOTION AND STATIONARY.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11081256,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/24/2018","dateComplaintFiled":"03/26/2018","vin":"1C4SDJCT1FC","components":"EXTERIOR LIGHTING","summary":"WATER IS COLLECTING IN THE RIGHT HAND CORNER OF THE RACTRACK TAILLIGHT. IT HAS SHORTED OUT THE LED","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11081372,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/23/2018","dateComplaintFiled":"03/26/2018","vin":"1C4RDJAG7FC","components":"EXTERIOR LIGHTING","summary":"NOTICED WATER & CONDENSATION COLLECTING IN LIFT GATE RACEWAY LIGHTING SYSTEM WITH TRUCK PARKED IN DRIVEWAY ON 3-23-18.  LOWER RIGHT SIDE DOES NOT FULLY ILLUMINATE NOW.  DRAINED BY REMOVING LOWER OUTSIDE SCREW & SEVERAL OUNCES RAN OUT (THANKS YOU-TUBE).  BOUGHT VEHICLE IN EARLY JANUARY 2016 AS A NEW 2015 SXT.  HAS ABOUT 24,000 MILES.  I DRIVE THE TRUCK EASY AND THERE WAS NO EXTERNAL DAMAGE TO THE LIGHT ASSEMBLY.  A QUICK YOU-TUBE SEARCH YIELDED THIS AS A COMMON ISSUE WITH MANY 2014, 2015 DURANGO MODELS.  HEARD THIS IS ABOUT A $1000+ REPLACEMENT.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11079956,"manufacturer":"Chrysler (FCA US, LLC)","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/17/2018","dateComplaintFiled":"03/17/2018","vin":"1C4RDJAG5FC","components":"STRUCTURE","summary":"IN MY DRIVEWAY PUT CAR INTO PARK AND OPENED THE DOOR TO GET OUT AND GO CLOSE THE GARAGE DOOR FROM INSIDE THE GARAGE. CAR WAS IN PARK AND STATIONARY. STARTED WALKING TO THE GARAGE AND NOTICED CAR STARTED MOVING FORWARD. OPENED THE DOOR AND JUMPED IN THE CAR TO STOP IT. DID NOT GET INTO CAR IN TIME AND CAR RAN INTO THE GARAGE WITH THE FRONT DRIVER SIDE OF CAR. CAR HAS SCRATCHES, DENTS, AND PAINT CHIPPING AND PEELING. FROM HITTING GARAGE. GARAGE WAS PUSHED BACK AT IMPACT SITE BY ABOUT 2 OR 3 INCHES.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11076173,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/26/2018","dateComplaintFiled":"03/04/2018","vin":"1C4SDHCT8FC","components":"EXTERIOR LIGHTING","summary":"WATER IS COLLECTING IN THE BACK TAILLIGHTS. WHEN THE BACK MOUNTING BOLT IS REMOVED A CONSIDERABLE AMOUNT OF WATER DRAINS OUT. THE CONDENSATION REMAINS AND WILL LEAD TO FAILURE OF THE LED LIGHTS. THIS IS A COSTLY PART TO REPLACE AND IS A SAFETY HAZARD. THE ISSUE IS WELL KNOWN AND THERE IS NO SOLUTION FROM DODGE.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11074954,"manufacturer":"Chrysler (FCA US, LLC)","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/16/2018","dateComplaintFiled":"02/26/2018","vin":"1C4SDJCT3FC","components":"POWER TRAIN","summary":"CAR DID NOT ENGAGE INTO PARK ON 3 OCCASIONS WHILE RUNNING, I HAD TO USE THE EMERGENCY BRAKE TO PREVENT THE CAR FROM ROLLING. THE FIRST TIME THIS OCCURED THE CAR WAS IN IN PARK AND IT ROLLED INTO A HOUSE. THE SECOND TIME I WAS DROPPING MY SON OFF AND I PUT THE CAR INTO PARK AND IT STARTED TO ROLL BACKWARD. I THEN HAD TO USE THE EMERGENCY BRAKE. THE SAME SITUATION OCCUR AGAIN TWO DAYS LATER.   THE VEHICLE WAS TAKEN TO THE DEALERSHIP IMMEDIATLEY AFTER THE FIRST OCCURANCE AND AGAIN AFTER THE SECOND.I WAS TOLD THEY COULDNT RECREATE THE THE ISSUE THEY DID NOT FIX ANY PARTS. THE VEHICLE IS IN THE SHOP NOW AND THEY WANT ME TO DRIVE THE CAR WITH A RECORDER TO SEE IF IT ROLLS AGAIN.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11074674,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"02/23/2018","dateComplaintFiled":"02/24/2018","vin":"1C4SDJCT3FC","components":"POWER TRAIN,UNKNOWN OR OTHER","summary":"THIS VEHICLE HAS ROLLED BACK WHILE IN PARK AT LEAST 4 TIMES NOW.  YESTERDAY BEING THE MOST SEVERE AS I WAS STANDING BEHIND THE VEHICLE WHEN UNLOADING GROCERIES IN MY DRIVEWAY.  THE VEHICLE ROLLED BACK OVER ME INJURING MY LEG.  LUCKILY MY KIDS WERE NOT BEHIND THE VEHICLE OR IT COULD HAVE BEEN REALLY DANGEROUS.  I KNOW LONGER FEEL SAFE WITH THIS VEHICLE.  IT WAS PURCHASED USED THROUGH CARMAX.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11073158,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/08/2018","dateComplaintFiled":"02/15/2018","vin":"1C4RDJDG5FC","components":"EXTERIOR LIGHTING","summary":"TL* THE CONTACT OWNS A 2015 DODGE DURANGO. THE CONTACT STATED THE WATER LEAKED INTO THE BRAKE LIGHT ON THE LIFTGATE. THE FAILURE CAUSED THE BRAKE LIGHT TO SHORT OUT. THE DEALER (TATE CHRYSLER JEEP DODGE FREDERICK, 5629 BUCKEYSTOWN PIKE, FREDERICK, MD 21704) STATED THAT THE VEHICLE WAS OUT OF WARRANTY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 46,000.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11072891,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/09/2018","dateComplaintFiled":"02/14/2018","vin":"1C4RDJAG9FC","components":"EXTERIOR LIGHTING,UNKNOWN OR OTHER","summary":"WATER AND CONDENSATION ON THE TAIL LIGHTS","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11072462,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2018","dateComplaintFiled":"02/13/2018","vin":"1C4RDJAGXFC","components":"UNKNOWN OR OTHER","summary":"THE PASSENGER SIDE TAIL LIGHT COLLECTS WATER.  THIS IS THE 3RD LIGHT ASSEMBLY THAT HAS BEEN REPLACED AND IT NOW HAS WATER IN IT.  RESEARCH ONLINE SHOWS THIS IS A WIDESPREAD ISSUE WITH 2014+ DODGE VEHICLES.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11066937,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/05/2018","dateComplaintFiled":"02/05/2018","vin":"1C4RDJDG9FC","components":"UNKNOWN OR OTHER","summary":"THE REAR WINDSHIELD EXPLODED. ON 02.05.2018 I USED THE REMOTE STARTER TO START THE CAR AT APPROXIMATELY 6:15 AM. THE TEMPERATURE AT THE TIME WAS APPROXIMATELY 25 DEGREES FARENHEIT IN NEW JERSEY.AS PART OF REMOTE START THE HEAT AND REAR WINDSHIELD ARE AUTOMATICALLY TURNED ON BELOW A CERTAIN TEMPERATURE. I ENTERED THE CAR AT APPROXIMATELY 6:22 AM AND AFTER DRIVING FOR ABOUT 3/4 MILE THERE WAS A LOUD EXPLOSION. PART OF THE GLASS HAD SHATTERED AS WELL AS GLASS AROUND THE PERIMETER OF THE REAR.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11063060,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/06/2018","dateComplaintFiled":"01/16/2018","vin":"1C4SDJCT6FC","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING","summary":"RACTRACK LIGHT ON REAR TAILGATE HAS WATER INSIDE OF IT AND SHORTED OUT. NOTICED BURNT SMELL.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11062213,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/11/2018","dateComplaintFiled":"01/11/2018","vin":"1C4RDHAG7FC","components":"ELECTRICAL SYSTEM,STRUCTURE","summary":"ELECTRONIC FUEL DOOR WAS CONSTANTLY GETTING STUCK AND WOULD NOT OPEN UNLESS THE INSIDE BUTTON WAS PUSHED MULTIPLE TIMES.  WHEN I WENT TO GET GAS, THE PLASTIC DOOR POPPED OFF SO THE METAL HINGE IS NOW VISIBLE AND IS AN EYESORE.  THIS IS A MAJOR SAFETY ISSUE.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11061005,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/22/2017","dateComplaintFiled":"01/07/2018","vin":"","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING","summary":"THE LED LIGHT BULB IN THE LICENSE PLATE HOUSING GOES OUT. IT HAS BEEN REPLACED 4 TIMES IN 2 YEARS. DEALER DIAGNOSED NO PROBLEM AND REPLACED BULB. BULB LASTED 2 DAYS. NOW IT'S PAST WARRANTY AND BULB IS OUT AGAIN. ACCORDING TO OWNER'S MANUAL, I'M NOT SUPPOSED TO BE CHARGED FOR REPEAT SERVICE VISIT FOR SAME ISSUE AFTER 3 VISITS.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11060934,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/18/2017","dateComplaintFiled":"01/06/2018","vin":"1C4SDHCT0FC","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING,UNKNOWN OR OTHER","summary":"THE CENTER TAIL LIGHT IN THE DODGE DURANGO'S WITH THE RACETRACK SET UP HAVE A LEAKING PROBLEM WHERE WATER ENTERS THROUGH POSING A RISK TO THE ELECTRICAL SYSTEM AND INSIDE OF THE VEHICLE. THIS BASICALLY HAPPENS WHETHER THE VEHICLE IS IN MOTION OR PARKED. WHEN IT RAINS - WATER ENTERS THROUGH THE DEFECTIVELY SEALED TAIL LIGHT. ON FACEBOOK SOCIAL MEDIA THERE'S A FAN CLUB DEDICATED TO DODGE DURANGO'S WHERE MEMBERS HAVE REPORTED HAVING THE SAME PROBLEM INCLUDING ONE PERSON HAVING TO HAVE THEIR TAIL LIGHT FIXED THREE TIMES.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11051824,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/18/2017","dateComplaintFiled":"12/01/2017","vin":"1C4RDJEG6FC","components":"FUEL/PROPULSION SYSTEM","summary":"VEHICLE WAS BEING FILLED WHEN AT GASOLINE STARTING POURING FROM IN FRONT OF THE LEFT REAR WHEEL.  THE PROBLEM CEASED WHEN THE FUEL TANK LEVEL REACHED 3/4.  THE DEALER ADVISED THAT THE PROBLEM WAS DUE TO THE FUEL FILLER NECK BECOMING SEPARATED AND THE FAILURE OF THE CLAMPS.  THE DEALER REPLACED THE FUEL FILLER TUBE P/N 68243686AG.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11048622,"manufacturer":"Chrysler (FCA US, LLC)","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"11/13/2017","dateComplaintFiled":"11/27/2017","vin":"1C4SDJCTXFC","components":"POWER TRAIN","summary":"TL* THE CONTACT OWNS A 2015 DODGE DURANGO. WHILE THE VEHICLE  WAS PARKED, THE VEHICLE SHIFTED INTO NEUTRAL WITHOUT WARNING AND CRASHED INTO A TREE ON THE CONTACT'S PROPERTY. THE CONTACT'S SPOUSE FELL AND INJURED HER ARM WHILE TRYING TO STOP THE VEHICLE. MEDICAL ATTENTION WAS PROVIDED. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AT A BODY SHOP. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 38,000.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11047926,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/18/2017","dateComplaintFiled":"11/21/2017","vin":"1C4RDJDGXFC","components":"EXTERIOR LIGHTING","summary":"RACETRACK TAIL LIGHT LEAKS, TRAPPING WATER INSIDE AND BURNING OUT THE REAR LED LIGHT BULBS.  VERY EXPENSIVE PART TO REPLACE (I'VE HEARD $1000.00) AND BASED ON SOME ONLINE SEARCHES, APPEARS TO BE A VERY COMMON PROBLEM.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11032348,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/15/2017","dateComplaintFiled":"10/09/2017","vin":"1C4RDJDG2FC","components":"VEHICLE SPEED CONTROL","summary":"WHEN CRUISE CONTROL ENGAGED GOING DOWN HILL THE VEHICLE WILL EXCEED SETTING FROM 10 TO 25+ MPH OVER THE SETTING. APPEARS TO BE APPROXIMATELY 6 MPH INCREASE ON A 1-2% GRADE AND ADDITION 3MPH FOR EACH ADDITIONAL 1% INCREASE IN GRADE","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11031886,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2017","dateComplaintFiled":"10/05/2017","vin":"1C4RDJAG8FC","components":"SUSPENSION","summary":"WHILE DRIVING MY 2015 DODGE DURANGO I NOTICED A RATTLING NOISE COMING FROM THE DRIVER'S SIDE REAR WHEEL WELL. THIS WOULD HAPPEN WHENEVER ENCOUNTERING EVEN THE SMALLEST IMPERFECTIONS IN THE ROAD. THIS WAS ALSO ACCOMPANIED BY A FEELING OF THE REAR END OF THE CAR NOT FEELING INTACT WITH THE REST OF THE VEHICLE. AT HIGHWAY SPEEDS IF A POTHOLE OR ANY UNEVEN SECTION OF ROAD WAS DRIVEN OVER THIS DISCONNECTED FEELING WAS MAGNIFIED. IT FELT AS IF THE VEHICLE WOULD LOSE CONTROL AT TIMES DUE TO THIS ACTION. THE VEHICLE WAS TAKEN TO A LOCAL DODGE DEALER WHERE THEY DIAGNOSED THE REAR STRUT WAS LEAKING, THEY WERE UNABLE TO FIX THIS ISSUE DUE TO THIS PART BEING BACK ORDERED. THE PARTS DEPARTMENT SAID THAT THEY WERE UNABLE TO DETERMINE WHEN THE PARTS WOULD COME IN DUE TO THE INCREDIBLY HIGH ORDER VOLUME. THIS LEADS ME TO BELIEVE THAT THERE IS A MATERIAL DEFECT IN ALL STRUTS USED IN SIMILAR CHRYSLER, DODGE, JEEP, AND RAM VEHICLES.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11031743,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/03/2017","dateComplaintFiled":"10/04/2017","vin":"","components":"POWER TRAIN","summary":"I WAS BACKING A SMALL TRAILER INTO ITS STORAGE LOCATION IN MY YARD.  I WAS ON A SLIGHT DOWNWARD INCLINE WITH CHOCKS ALIGNED WITH THE TRAILER WHEELS.  IT WAS EVENING AND DARK OUT.  AS I APPROACHED THE CHOCKS, I PLACED THE CAR IN PARK.  I KNOW BECAUSE THE REAR REVERSE LIGHTS WENT OUT.  THE ENGINE WAS RUNNING.  I GOT OUT TO SEE HOW FAR I NEEDED TO GO BACK BEFORE REACHING THE CHOCKS.  WHEN I EXITED THE CAR IT STARTED GOING BACKWARD DOWN THE SLIGHT INCLINE FAST ENOUGH FOR THE TRAILER WHEELS TO GO EVER THE CHOCKS.  I BARELY GOT BACK INTO THE TRUCK BEFORE BEING KNOCK OVER BY THE OPEN DOOR.  BY THE TIME I GOT TO THE BRAKE PEDAL TO STOP, THE TRUCK DOOR HAD STRUCK THE CORNER OF A GREENHOUSE, BENDING THE METAL GREENHOUSE FRAME AND FORCING THE DRIVER DOOR OPEN TOO FAR CAUSING HINGE AND BODY DAMAGE TO THE DOOR AND FRONT LEFT FENDER.  LUCKILY,, NO ONE WAS HURT.  THE DOOR NOW CLOSES WITH DIFFICULTY.  THIS WAS ACTUALLY THE SECOND TIME THIS HAPPENED.  THE FIRST WAS IN THE PARKING LOT AT MY OFFICE WHEN I PULLED THE CAR INTO A SPOT, PUT IT IN PARK AND WAS GETTING OUT TO RUN INSIDE FOR AN ITEM THAT I HAD FORGOTTEN.  THE ENGINE WAS RUNNING.  AS I WAS GETTING OUT OF THE CAR IT BEGAN TO MOVE FORWARD.  I BRAKED AND SHIFTED BACK TO DRIVE THEN TO PARK AGAIN AND MADE SURE IT WASN'T MOVING BEFORE I GOT OUT.  THIS FIRST TIME I ATTRIBUTED IT TO ME NOT TURNING THE KNOB ALL THE WAY TO PARK, BUT NOW I BELIEVE IT WAS THE SAME DEFECT.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11025167,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/22/2017","dateComplaintFiled":"09/23/2017","vin":"1C4RDJAG6FC","components":"POWER TRAIN,ENGINE","summary":"THE VEHICLE WILL RAPIDLY ACCELERATE WHEN APPLYING THE BRAKES AND ATTEMPTING TO STOP THE VEHICLE.  THE ENGINE WILL BE RACING, THE RPM GAUGE WILL SHOW INCREASING RPMS TOWARDS MAXIMUM AND THE VEHICLE WILL TRY TO MOVE FORWARD.  THE BRAKES HAVE TO BE APPLIED AND THE VEHICLE PUT IN PARK TO STOP THE ACCELERATION. THE VEHICLE WAS IN MOTION A CITY STREETS AND HAPPENED ON AT LEAST FOUR TIMES IN A TWO WEEK PERIOD.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11024833,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"09/19/2015","dateComplaintFiled":"09/21/2017","vin":"1C4RDHDG7FC","components":"POWER TRAIN","summary":"TL* THE CONTACT OWNS A 2015 DODGE DURANGO. WHILE THE VEHICLE WAS PLACED IN PARK, IT ROLLED OVER THE CONTACT'S LEFT FOOT WITHOUT WARNING. THE CONTACT WAS INJURED, BUT DID NOT REQUIRE MEDICAL ATTENTION. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER ADVISED THE CONTACT TO GO THROUGH HIS INSURANCE COMPANY AND DID NOT OFFER ANY FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS 27,568.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11020446,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/11/2017","dateComplaintFiled":"08/29/2017","vin":"1C4RDJDG8FC","components":"AIR BAGS","summary":"SINCE APPROXIMATELY 32,000 MILES THE AIRBAG LIGHT HAS ILLUMINATED RANDOMLY.  AFTER 48,000 MILES, THE LIGHT TURNS ON ALMOST IMMEDIATELY AFTER STARTING AND WILL STAY ON AND DING RANDOMLY DURING THE DRIVE.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10993139,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/03/2017","dateComplaintFiled":"06/05/2017","vin":"","components":"EXTERIOR LIGHTING","summary":"REAR TAIL LAMPS ARE SEALED LED UNITS WHICH ARE GETTING WATER  / CONDENSATION INSIDE. THIS CAUSES THE LED LAMPS TO FAIL AND AFFECT REAR VISIBILITY. SEALED LAMPS SHOULD NOT HAVE ANY WATER ENTRY. THE ENTIRE UNIT MUST BE REPLACED AT A SIGNIFICANT COST TO THE CONSUMER, WITH A RETAIL PRICE OF $422.00, PART ONLY. LONG TERM SAFETY IS THE ISSUE AS THESE LAMPS FAIL FROM THE WATER ENTRY.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10992274,"manufacturer":"Chrysler (FCA US, LLC)","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/30/2017","dateComplaintFiled":"05/30/2017","vin":"1C4RDHDG3FC","components":"POWER TRAIN","summary":"TL* THE CONTACT OWNS A 2015 DODGE DURANGO. THE CONTACT STATED THAT THE GEAR SHIFTER INDEPENDENTLY SHIFTED OUT OF PARK POSITION. THE VEHICLE CAME TO A STOP WHEN IT CRASHED INTO THE WALL OF A HOUSE. THERE WERE NO INJURIES. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED. A POLICE REPORT WAS NOT FILED. THE FAILURE MILEAGE WAS 53,412.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10991756,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/25/2017","dateComplaintFiled":"05/26/2017","vin":"1C4RDJDG7FC","components":"POWER TRAIN","summary":"PUT VEHICLE IN PARK IN OUR INCLINED DRIVEWAY TO RUN INTO THE HOUSE FOR SOMETHING I FORGOT.  LEFT IT RUNNING AND STATIONARY WITH MY DAUGHTER IN THE BACK.  AS I GOT TO THE DOOR I HEARD MY DAUGHTER SCREAMING AND LOOKED BACK TO SEE THE VEHICLE ROLLING DOWN THE DRIVEWAY.   WAS ABLE TO RUN BACK AND STOP IT, BUT IT WAS A VERY DANGEROUS SITUATION AS IT WOULD HAVE CONTINUED TO ROLL INTO THE STREET IF I HADN'T HEARD HER OR IF I HAD ALREADY BEEN IN THE HOUSE.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10991827,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/25/2017","dateComplaintFiled":"05/26/2017","vin":"1C4SDJCT8FC","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING","summary":"WATER IS INSIDE THE LIFT-GATE RACE TRACK LIGHTING ASSEMBLY.  WARRANTY DOES NOT COVER \"WATER INTRUSION\" OF WHICH THIS IS.  NEXT MONTH MY VEHICLE WILL BE 2 YEARS OLD SO IF I DON'T IT FIXED AT A COST OF $1,100 THE LIGHTS WILL SOON BE MOLDY, SHORTED OUT OR CAUSING THE LIFTGATE TO RUST OUT.  THIS SHOULD BE A WARRANTY FIX REGARDLESS OF AGE OR MILES.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10990478,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/15/2017","dateComplaintFiled":"05/18/2017","vin":"1C4RDJEG8FC","components":"EXTERIOR LIGHTING","summary":"EXTERIOR LIGHTING - BRAKE LIGHTS - REAR   REAR CENTER LED LIGHT IS FILLED WITH WATER. LIGHT DOES NOT WORK. THIS IS A COMMON PROBLEM. WIDESPREAD ISSUE. REPLACING THE LIGHT IS NOT THE PERMANENT FIX. THE PROBLEM WILL REOCCUR EVEN AFTER THE REPLACEMENT OVER THE TIME. THIS SHOULD BE RECALLED.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10986036,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/15/2017","dateComplaintFiled":"05/16/2017","vin":"1C4SDJCT1FC","components":"SUSPENSION","summary":"CONSTANT SUSPENSION NOISE WHILE DRIVING OVER SMALL BUMPS OR SMOOTH SURFACES COMING FROM REAR LOAD LEVELING SUSPENSION AND FRONT SUSPENSION.  OCCASIONAL INSTABILITY WHILE TOWING.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10984877,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/23/2017","dateComplaintFiled":"05/11/2017","vin":"","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING","summary":"THE PASSENGER SIDE HEADLIGHT CONNECTION BURNT AND MELTED THE CONNECTION SOCKET WHERE THE BULB CONNECTS. HAD THE SAME PROBLEM WITH MY 2011 DODGE CHARGER. THE WIRING HARNESS ON THE CHARGER WAS PART OF A RECALL. THE 2015 DURANGO HARNESS IS NOT ON A RECALL, YET. IT'S THE SAME PART, WITH THE SAME PROBLEM.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10984192,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/04/2017","dateComplaintFiled":"05/08/2017","vin":"1C4SDHCT4FC","components":"STRUCTURE","summary":"STANDING WATER IN TAIL LIGHT ASSEMBLY. WILL EVENTUALLY AFFECT TAIL LIGHT OPERATION AS WELL AS LICENSE PLATE.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10983390,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/19/2017","dateComplaintFiled":"05/03/2017","vin":"1C4SDJCT1FC","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING","summary":"DODGE WANTS TO CHARGE $300 TO SWAP OUT THE BULB ON THE DRIVERS' SIDE BLINKER WHICH CAN BE DONE EASILY IN ABOUT 10 MINUTES WITH REGULAR OR LED BULB, HOWEVER IT SEEMS THAT AFTER HAVING SWAPPED OUT THE BULB WHICH SHORTED OUT ON THE TERMINAL CONNECTOR ITSELF (WHY IS MY BRAND NEW CAR CAUSING SHORTS FIRST OF ALL) SO I INSTALLED AN LED ON THE RIGHT SIDE AS WELL.  HOWEVER, THAT CAUSED PROBLEMS SAYING THE RIGHT BLINKER IS OUT.  SO NOW, REGARDLESS OF WHETHER I HAVE THE LED OR THE REGULAR LIGHT INSTALLED ON THE PASSENGER SIDE BLINKER IT NOW GOES IN AND OUT SAYING \"RIGHT SIDE BLINKDER OUT\" - AND THAT'S EVEN WHEN IT WORKS!??!!! WHY IS THE COMPUTER THINKING THE BLINKER IS OUT WHEN I SEE IT WORKS? GRANTED, THE STUPID LEFT SIDE STOPPED BEING DUMB BUT NOW IS THERE SOME ATTENUATION OR SOMETHING THAT THE COMPUTER DOESN'T LIKE SINCE YOU BURNED OUT MY FIRST BULB AND IT'S CAUSING ISSUES AT THE RIGHT SIDE? DODGE NEEDS TO ADDRESS THIS AS A RECALL UNDER WARRANTY BECAUSE IT IS ABSOLUTELY AN ISSUE, IT'S NOT A BULB PROBLEM, IT OCCURS WITH ANY BULB AND WHETHER IT I ACTUALLY OUT OR NOT IS NOT ACCURATE PER THE REPORTING FROM THE COMPUTER.  SOMETIMES IT SAYS IT'S OUT AND IT IS, OTHER TIMES IT SAYS IT'S OUT AND IT'S NOT... THIS IS A MAJOR SAFETY ISSUE NOTIFYING OTHER SURROUNDING PEOPLE/VEHICLES OF INTENT TO TURN.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10971937,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/02/2016","dateComplaintFiled":"04/11/2017","vin":"1C4RDHDG2FC","components":"UNKNOWN OR OTHER","summary":"OUR 2015 DURANGO LIMITED MAKES A THUMPING NOISE, SOUNDS LIKE AN IMPACT IN THE REAR OF THE VEHICLE. THE DEALERSHIP HAS NOT BEEN ABLE TO DIAGNOSE THE PROBLEM, AND CANT DUPLICATE IT. MY WIFE HAS HEARD THIS NOISE SINCE WE PURCHASED THIS VEHICLE. WE HAVE OWNED 3 OTHER DURANGOS WITH THE SAME BODY STYLE AND HAVE NEVER HEARD THE SAME SOUND.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10970873,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/21/2016","dateComplaintFiled":"04/06/2017","vin":"1C4RDJDG4FC","components":"EXTERIOR LIGHTING","summary":"REAR CENTER LED LIGHT SECTION FILLED WITH WATER. FROZEN WATER CAUSED THE LIGHT TO CRACK MAKING IT EVEN MORE LIKELY TO FILL WITH WATER. THE LIGHT ONLY WORKS INTERMITTENTLY AND WILL OFTEN GO OUT, ALONG WITH THE LIGHT THAT ILLUMINATES THE LICENSE PLATE.   THIS IS A WIDESPREAD PROBLEM...CHECK DODGEDURANGO.NET FOR NUMEROUS DISCUSSIONS RELATING TO THIS PROBLEM IN DURANGOS FROM 2014 AND LATER.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10966019,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/03/2017","dateComplaintFiled":"03/15/2017","vin":"1C4RDHDG2FC","components":"ELECTRICAL SYSTEM","summary":"SMELLED ELECTRONIC BURNING IN VEHICLE WHILE DRIVING ON HIGHWAY 378 FROM COLUMBIA SC.  AFTER ABOUT A MINUTE THE INSTUMENT PANELWENT COMPLETELY BLANK.  WORRIED THAT I MIGHT HAVE A DASH FIRE, I PULLED OVER ON THE ROAD SHOULDER IN BUSY TRAFFIC TO GET MY FAMILY OUT OF THE VECHILE AND INVESTIGATE.  I CALLED THE LOCAL DEALER SERVICE DEPARTMENT AND WAS TOLD TO BRING THE VECHILE IN SO THEY COULD REPAIR IT.  NERVIOUSLY I STARTED THE VECHILE BACK UP WITH MY FAMILY AT CURB SIDE. I WAITED FOR SEVERAL MINUTES TO ENSURE AN ELECTRICAL FIRE DID NOT OCCUR.  I DROVE STRAIGHT TO THE DEALERSHIP WITHOUT ANY INSTRUMENTATION, OR TURN SIGNALS.  THE VEHICLE HAS NOW BEEN IN THERE SHOP FOR OVER A MONTH.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10958456,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"02/05/2017","dateComplaintFiled":"03/03/2017","vin":"1C4RDHAG7FC","components":"SEATS","summary":"WHILE DRIVING IN THE CITY GOING 45MPH THE PASSENGERS HEADREST RESTRAINT SYSTEM RANDOMLY EXPLODED/ACTIVATED, PUSHING MY WIFE'S NECK DRASTICALLY FORWARD.THIS INCIDENT COULD OF CAUSED SERIOUS BODILY INJURIES AS MY WIFE HAS A CERVICAL LAMINECTOMY DUE TO A SPINAL CORD TUMOR. THIS RANDOM EJECTION OF THE HEADREST RESTRAINT COULD OF ENDED BADLY.WE TOOK THE VEHICLE TO THE DODGE DEALERSHIP WHERE THEY DETERMINED THAT THE PLASTIC LATCH THAT HOLDS THE RESTRAINT IN PLACE WAS BROKEN CAUSING THE RESTRAINT TO ACTIVATE. WE WERE TOLD THAT OUR EXTENDED WARRANTY WOULD NOT COVER THIS MANUFACTURER DEFECT ( THAT'S EXACTLY WHAT IT IS, A MANUFACTURER DEFECT) . WE PURCHASED THE VEHICLE WITH ONLY 10 MILES ON IT AND SINCE THE VEHICLE NOW HAS 43,000 MILES ON IT THE MANUFACTURERS WARRANTY IS EXPIRED. THIS ISSUE IS TRULY OF GREAT CONCERN AS IT COULD CAUSE SERIOUS INJURIES. I BELIEVE A RECALL SHOULD TAKE PLACE. THIS VEHICLE HAS NEVER BEEN IN ANY TYPE OF ACCIDENT NOR ANY SITUATION THAT WOULD OF CAUSED AND IMPACT TO BRAKE THIS RESTRAINT SYSTEM. I URGE FOR THIS ISSUE TO BE INVESTIGATED AS THROUGH MY RESEARCH I HAVE COME ACROSS MANY DODGE DURANGO OWNERS THAT  HAVE EXPERIENCED SIMILAR ISSUES WITH THE RANDOM DEPLOYMENT OF THE HEADREST RESTRAINT SYSTEM....UPDATED 03/29/17 *BF      *CN","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10957950,"manufacturer":"Chrysler (FCA US, LLC)","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2017","dateComplaintFiled":"03/01/2017","vin":"1C4RDJDG6FC","components":"POWER TRAIN","summary":"VEHICLE ROLLAWAY COMPLAINT. PUT THE VEHICLE IN PARK. EXITED THE RUNNING VEHICLE, CLOSED THE DOOR, AND WALKED IN FRONT OF THE VEHICLE INTO THE GARAGE. THE CAR BEGAN DRIVING FORWARD INTO THE GARAGE AND SLAMMED INTO THE ENTRYWAY OF THE HOME.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10955910,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/29/2015","dateComplaintFiled":"12/29/2016","vin":"1C4SDJETXFC","components":"ELECTRICAL SYSTEM","summary":"REGARDING ODI PE 16-014 OPENED 16 DECEMBER 2016:   ONE YEAR AGO (12/29/15) A NEIGHBOR ALERTED ME VIA TEXT TO THE FACT THAT MY VEHICLE WAS IN THE STREET OUTSIDE OUR HOME. I DISCOVERED MY 2015 DURANGO HAD ROLLED BACKWARD APPROXIMATELY 35 FEET COMING TO REST IN THE MIDDLE OF THE STREET. MY FIRST THOUGHT WAS THAT I HAD SOMEHOW FAILED TO PUT THE VEHICLE IN \"PARK\". HOWEVER, AFTER STARTING THE VEHICLE, I COULD SEE THE ROTARY DIAL CONTROLLING THE TRANSMISSION WAS CLEARLY INDICATED TO BE IN THE \"P\" POSITION. IT'S WORTH NOTING THAT AT THE TIME OF THE INCIDENT, THE VEHICLE WAS NOT RUNNING AND THE PARKING BRAKE WAS NOT ENGAGED.    OBVIOUSLY, HAVING THE VEHICLE ROLL AWAY WAS NO SMALL CONCERN. SO I CONTACTED THE DEALER WHO SOLD ME THE VEHICLE AND WAS ADVISED TO TAKE IT TO A DEALER IN MY COMMUNITY FOR INSPECTION. ACCORDING TO THE SERVICE MANAGER AT THE LOCAL DEALERSHIP THIS WAS THE SECOND RECENT COMPLAINT HE HAD RECEIVED ON THIS SAME ISSUE. ULTIMATELY, THE DEALER INSPECTION TURNED UP NO DISCERNABLE CAUSE.     I WAS SUBSEQUENTLY CONTACTED BY THE SM STATING THAT CHRYSLER WAS FLYING A COUPLE OF GUYS UP TO TAKE A LOOK AT BOTH VEHICLES INVOLVED IN THE ROLL-AWAY COMPLAINT. THIS PROCESS ULTIMATELY RESULTED IN MY RECEIPT OF CORRESPONDENCE FROM AN INDIVIDUAL WORKING \"SPECIAL INVESTIGATIONS\" FOR FCA STATING, IN ESSENCE, THAT MY DURANGO IS \"FUNCTIONING AS DESIGNED\".     A FEW FINAL THOUGHTS: (1) THE SLOPE OF OUR DRIVEWAY IS STANDARD FOR HOMES BUILT ON FLATLAND. AN EYEBALL MEASUREMENT HAS THE RISE AT ABOUT 20\" OVER A RUN OF 36'. (2) OUR DURANGO REPLACED A 2004 LINCOLN AVIATOR. THE AVIATOR UTILIZED THE SAME POSITION IN OUR DRIVEWAY FOR SEVERAL YEARS (SANS ENGAGEMENT OF THE PB), YET WE NEVER HAD AN ISSUE WITH IT ROLLING AWAY. MAYBE THIS CAN BE ATTRIBUTED TO DUMB-LUCK. OR, MAYBE IT WAS DESIGNED NOT TO. (3) FORTUNATELY, WE LIVE ON A QUIET STREET. THIS COULD HAVE BEEN REAL BAD.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10936731,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"10/19/2016","dateComplaintFiled":"12/21/2016","vin":"1C4RDJEG4FC","components":"POWER TRAIN","summary":"TL* THE CONTACT OWNS A 2015 DODGE DURANGO. WHILE THE VEHICLE WAS IN THE PARK POSITION, IT BEGAN TO ROLL AWAY AND ROLLED OVER THE DRIVER. A POLICE REPORT WAS NOT FILED. THE DRIVER SUSTAINED MAJOR INJURIES TO THE LEFT LEG, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 9,000. THE VIN WAS NOT AVAILABLE. UPDATED 02/07/2017*CT     *CN","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10936741,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/13/2016","dateComplaintFiled":"12/21/2016","vin":"1C4RDJDG9FC","components":"POWER TRAIN","summary":"I HAVE EXPECTED UNINTENDED ROLL AWAY ON TWO OCCASIONS. THE TRUCK WAS RUNNING AND PUT IN PARK  AND AS I EXITED THE VEHICLE IT ROLLED FORWARD. THE FIRST TIME IT HIT A PARKED CAR, IN A PARKING LOT, NO DAMAGE RESULTED. THE SECOND TIME WAS IN THE DRIVEWAY, I MANGED TO STOP IT WITH OUT INCIDENT. THIS DURANGO IS EQUIPPED WITH THE ELECTRONIC ROTARY SHIFTER.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10936771,"manufacturer":"Chrysler (FCA US, LLC)","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/01/2015","dateComplaintFiled":"12/21/2016","vin":"1C4RDHAG6FC","components":"POWER TRAIN","summary":"I READ AN ARTICLE IN USA TODAY THAT THE NHTSAIS INVESTIGATING VEHICLE TRANSMISSIONS THAT USE A ROTARY CONTROL.  ABOUT A YEAR AGO, I PULLED INTO THE DRIVEWAY, SHIFTED INTO PARK AND EXITED THE VEHICLE.  AS I WAS WALKING DOWN THE DRIVEWAY I TURNED AROUND AND SAW MY CAR BACKING UP INTO THE STREET AND ACROSS THE ROAD WHERE IT STRUCK A BLOCK WALL. I WAS SURE THAT I MUST HAVE NOT FULLY TURNED THE KNOB TO THE PARK POSITION BUT NOW, HAVING READ THIS ARTICLE I AM WONDERING IF IN FACT THERE IS A DEFECT.  I HAD NOT ENGAGED THE PARKING BRAKE AND THE VEHICLE WAS STILL RUNNING WHEN THE INCIDENT OCCURRED.  *TR","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10936612,"manufacturer":"Chrysler (FCA US, LLC)","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/09/2016","dateComplaintFiled":"12/20/2016","vin":"1C4RDJDG5FC","components":"POWER TRAIN","summary":"WHILE MY DURANGO WAS IN THE SHOP FOR COMPLAINTS OF FLARE SHIFTING AND OTHER SHIFTING ISSUES MECHANIC PLACED THE DURANGO IN PARK AND EXITED THE VEHICLE LEAVING IT RUNNING.  AT THAT TIME IT WAS NOT IN MOTION.  IT SUBSEQUENTLY DROVE INTO HIS TOOLBOX DAMAGING THE FRONT BUMPER AND HOOD.   THE MECHANIC INSISTS HE DID NOTHING WRONG AND IT JUST HAPPENED.    THE VEHICLE WAS IN A DEALERSHIP GARAGE.  THERE IS NO POLICE REPORT BECAUSE THE DEALERSHIP IMMEDIATELY SENT THE VEHICLE TO A BODY SHOP.  I CONTACTED THE POLICE AND THEY TOLD ME IF THEY DEALERSHIP MADE REPAIRS A REPORT WOULDN'T BE NECESSARY.  *TR","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10935708,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/01/2016","dateComplaintFiled":"12/14/2016","vin":"1C4SDJCT0FC","components":"ELECTRICAL SYSTEM","summary":"2015 DODGE DURANGO.  CONSUMER WRITES IN REGARDS TO VEHICLE COMPUTER CONTROL SYSTEM FAILURE ISSUES- LOSS OF CONTROL TO THE SHIFTER MODULE/ TRANSMISSION DAMAGE.  *SMD  THE CONSUMER STATED THE FAILURE OF THE COMPUTER SYSTEM CONTROLLED SYSTEM AFFECTED THE DRIVABILITY ON THE HIGHWAY. ONE SIGNIFICANT ISSUE RESULTING FROM THE PROBLEM, WAS LOSS OF CONTROL OF THE SHIFTER MODULE.  IT RESULTED IN THE TRANSMISSION ABRUPTLY SHIFTING FROM REVERSE INTO PARK WITH POTENTIAL DAMAGE TO THE TRANSMISSION. A DIAGNOSIS REVEALED ALL THE PROBLEMS THE CONSUMER EXPERIENCED, WERE A RESULT OF SHORTED ELECTRICAL WRING. *JB","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10906312,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/26/2016","dateComplaintFiled":"09/14/2016","vin":"1C4RD3DG3FC","components":"ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL","summary":"2015 DODGE DURANGO - WITH NO WARNING RMP'S START TO RACE BUT THE CAR LOSES ALL POWER. DIFFERENT LIGHT ON DASH HAVE COME ON. DEALER HAS HAD THE TRUCK 5 TIMES INCLUDING THE LATEST FOR OVER TO WEEKS. THEY REPROGRAM THE COMPUTER AND TRANSMISSION AND TRY TO SAY ITS FIXED. I REFUSE THE TAKE THE VEHICLE BACK THIS TIME. THIS TRUCK IS A DANGER TO MY FAMILY AND OTHERS ON THE ROAD.  IT HAS PUT FAMILY IN DANGEROUS SITUATION MULTIPLY TIMES, INCLUDING WHEN TRYING TO MERGE ONTO THE NEW YORK STATE THRUWAY IN  HEAVY TRAFFIC. WE WERE LUCKY THERE WAS A SHOULDER TO ROLL INTO.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10899771,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/20/2016","dateComplaintFiled":"08/31/2016","vin":"1C4SDJCT3FC","components":"FUEL/PROPULSION SYSTEM","summary":"VEHICLE LOST ALL ENGINE POWER AND LEFT MY FAMILY ON THE SIDE OF THE BUSY INTERSTATE, HUNDREDS OF MILES FROM HOME.  THE DEALER LATER DIAGNOSED IT AS A FUEL PUMP FAILURE.  THIS WAS WITH THE HEMI V8 ENGINE.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10899161,"manufacturer":"Chrysler (FCA US, LLC)","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/28/2016","dateComplaintFiled":"08/29/2016","vin":"1C4SDJCT2FC","components":"POWER TRAIN","summary":"TL* THE CONTACT OWNS A 2015 DODGE DURANGO. AFTER THE CONTACT PARKED THE VEHICLE IN THE DRIVEWAY, REMOVED THE KEY FOB, AND EXITED THE VEHICLE, IT AUTOMATICALLY SHIFTED INTO DRIVE AND CRASHED INTO THE GARAGE. THE CONTACT STATED THAT THERE WAS NO WARNING INDICATOR. THE AIR BAGS DID NOT DEPLOY AND THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE FRONT END OF THE VEHICLE WAS DAMAGED, BUT THE VEHICLE WAS NOT TOWED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROMISED TO CALL BACK. THE FAILURE MILEAGE WAS 5,818.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10897426,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/19/2016","dateComplaintFiled":"08/21/2016","vin":"1C4RDJDG4FC","components":"EXTERIOR LIGHTING","summary":"HEADLIGHTS NOT WORKING, NOT DAYLIGHTS NOR MANUALLY. ONLY THE FOG LIGHT ARE WORKING AT THIS TIME.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10896337,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/23/2016","dateComplaintFiled":"08/16/2016","vin":"1C4RDJDG8FC","components":"POWER TRAIN,VEHICLE SPEED CONTROL","summary":"VEHICLE WILL DRIVE AWAY UNATTENDED IF YOU FORGET TO TURN THE \"TRANSMISSION DIAL\"..... WHEN THE CAR IS IN DRIVE AND YOU STOP AND PRESS THE IGNITION BUTTON (THINKING YOU ARE PUTTING THE CAR IN PARK AND/OR TURNING IT OFF, AND THEN GET OUT OF THE CAR, THE CAR REMAINS IN DRIVE AND WILL DRIVE AWAY.  WHEN YOU PRESS THE BUTTON, THE CAR MAKES A RINGING SOUND AND BOTH ME AND MY WIFE AND THOUGHT THE CAR WAS IN PARK.  WHEN I GOT OUT OF THE CAR, BECAUSE I FORGOT TO TURN THE TRANSMISSION DIAL TO PARK, THE CAR BEGAN TO ROLL AWAY WITH MY WIFE AND CHILDREN STILL IN THE VEHICLE.  UNLIKE ALL OTHER CARS I HAVE HAD THAT HAD ELECTRONIC TRANSMISSIONS WHICH PUT THE CAR IN PARK IF YOU TURN THEM OFF AND/OR OPEN THE DOOR WHEN THE CAR IS NOT MOVING, THE DURING WILL SIMPLY DRIVE OFF IN THE DIRECTION ITS IS AIMED.  THIS CAR NEEDS TO PUT ITSELF INTO PARK IN THESE SITUATIONS.  I HAVE A BMW THAT WILL NOT/CANNOT DRIVE AWAY LIKE THIS.  IT IS EXTREMELY DANGEROUS!!!!  I ASKED THE DEALER IF THERE WAS A WAY TO STOP THIS AND I WAS TOLD THEY ARE AWARE OF A SIMILAR PROBLEM ON THE JEEP GRAND CHEROKEE.  HOWEVER, I AM TOLD THERE IS NO RE-PROGRAMMING FIX YET.  SOMEONE IS GOING TO BE KILLED BY THIS DEFECT EVENTUALLY.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10895836,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/12/2016","dateComplaintFiled":"08/15/2016","vin":"1C4RDJAG8FC","components":"UNKNOWN OR OTHER","summary":"RENTED CAR, DROVE EXPRESSWAY ABOUT 25 MILES WHEN ON A MILD INCLINE I NOTICED THE CAR WAS NOT ACCELERATING. THE RADIO WAS STILL PLAYING, NO WARNING LIGHTS DISPLAYED, SPEEDOMETER DROPPED QUICKLY FROM 65MPH TO 10MPH AND NO RESPONSE WHEN ACCELERATOR WAS DEPRESSED EVEN ALL THE WAY TO THE FLOOR. THE CAR WAS STILL IN DRIVE MODE AND EMERGENCY FLASHERS WORKED. TRAFFIC WAS HEAVY WITH SEMI TRUCKS WHICH NEARLY COLLIDED WITH CAR AS THERE WERE NO EMERGENCY LANES TO MOVE TO. AFTER ABOUT A MINUTE OR TWO THE ACCELERATOR WORKED AGAIN. IN THE NEXT 75 MILES TO A CITY WITH SAME RENTAL COMPANY IT OCCURED 3-4 MORE TIMES. IT WAS A VERY DANGEROUS SITUATION AND I FEEL LUCKY TO HAVE SURVIVED THE NERVE RACKING DRIVE. THE RENTAL COMPANY HAS THE CAR AND \"IS LOOKING INTO THE PROBLEM\" AND CHECKING THE GAS FROM SPEEDWAY THAT  WAS USED TO FILL THE 1/2 TANK PRIOR TO DRIVING. THEY SAY THERE ARE NO RECALLS BUT I SEE WHERE PREVIOUS YEARS OF THIS MODEL HAVE HAD THAT PROBLEM AND OBVIOUSLY HAS NOT YET BEEN ADEQUATELY REPAIRED STILL PRESENTING A MAJOR SAFETY ISSUE","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10894794,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2016","dateComplaintFiled":"08/10/2016","vin":"1C4RDHAG2FC","components":"SEATS","summary":"I HAVE A BRAND NEW DODGE DURANGO THAT IS ONLY A COUPLE MONTHS OLD. I DO NOT EVEN USE MY BACK SEATS TO SIT IN SO I KNOW THIS WAS NOT CAUSED FROM WEAR. ON THE PASSENGERS SIDE BACK SEAT YOU CAN SEE THE FOAM HANGING OUT OF THE SEAT, THE SEAT COVER DOES NOT ATTACH TO THE SEAT IT IS AN OPEN AREA. I TOOK MY DURANGO TO THE LOCAL DODGE DEALERSHIP AND THEY SAID THEY WOULD FIX SINCE MY DURANGO IS UNDER WARRANTY. THEY ORDERED ME A NEW SEAT COVER AND THEY NEW ONE WAS WORSE THAN THE FIRST ONE THAT WAS ON THE CAR, THEY THEN TOLD ME THIS IS A DESIGN FLAW AND THEY COULD NOT HELP ME, THEY OFFERED TO CUT OUT SOME OF THE FOAM SO IT WOULD NOT HANG OUT OF MY SEAT, BUT YOU CAN STILL SEE THE INSIDE OF THE SEAT. I AM EXTREMELY UPSET, I PAID $40,000 FOR THIS AUTOMOBILE AND HAVE TO LIVE WITH SEEING THE INSIDE OF MY SEAT FOAM HANGING OUT OF MY BACKSEAT. IT IS LOCATED ON THE INNER PART NEAR WEAR THE SEATBELT BUCKLE CONNECTS. I NEED HELP, I FEEL LIKE I HAVE BEEN TAKEN ADVANTAGE OF.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10875389,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/17/2016","dateComplaintFiled":"06/20/2016","vin":"1C4RDHAG8EC","components":"TIRES","summary":"TL* THE CONTACT OWNS A 2015 DODGE DURANGO EQUIPPED WITH KUMHO 110HMTS (NA) TIRES, SIZE: 265/60/R18 (NA). WHILE DRIVING 45 MPH, THERE WAS AN ABNORMAL VIBRATION COMING FROM THE REAR DRIVER SIDE OF THE VEHICLE. THE DEALER DIAGNOSED THAT THE TIRE WAS OUT OF ROUND AND NEEDED TO BE REPLACED. THE TIRES WERE BEEN REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE TIRES WAS THE ORIGINAL EQUIPMENT. THE APPROXIMATE TIRE AND VEHICLE FAILURE MILEAGE WAS 15,000.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"},{"type":"Tire","productYear":"9999","productMake":"KUMHO","productModel":"KUMHO","size":"P195/55R15","manufacturer":"Kumho Tire Co., Inc."}]},{"odiNumber":10872340,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/23/2016","dateComplaintFiled":"06/03/2016","vin":"1C4RDHAG4FC","components":"SERVICE BRAKES","summary":"TL* THE CONTACT OWNS A 2015 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V168000 (SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10870288,"manufacturer":"Chrysler (FCA US, LLC)","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"05/17/2016","dateComplaintFiled":"05/23/2016","vin":"1C4RDJDG0FC","components":"UNKNOWN OR OTHER","summary":"VEHICLE WAS IN PARK POSITION ON A SIDE ROAD.  IT WAS STILL RUNNING SINCE WE WEREN'T GOING TO REMAIN PARKED THERE EXCEPT FOR A FEW MINUTES.  I WAS TAKING PICTURES OF MY SON BEFORE HIS BAND CONCERT NEAR THE SCHOOL WHERE THE VEHICLE WAS PARKED.  IT REMAINED STATIONARY/PARKED FOR UP TO 4 MINUTES AT WHICH POINT IN TIME IT STARTED ROLLING DOWN THE INCLINED ROAD UNATTENDED.  HAVE NO IDEA WHAT PART OF THE CARE MALFUNCTIONED TO SWITCH IT OUT OF PARK.  SO UNKOWN.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10865362,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/13/2016","dateComplaintFiled":"05/17/2016","vin":"1C4-SDJCT6F","components":"UNKNOWN OR OTHER","summary":"I WAS DRIVING MY NEW DURANGO (3,200 MILES) ON I-90 (75MPH) WHEN THE SUNROOF EXPLODED.  THE SUNROOF WAS CLOSED AT THE TIME AND THE HARD SHELL WAS PUSHED BACK.   THE TEMPERATURE OUTSIDE WAS 48 AND CLOUDY.  I THOUGHT THE THE WHOLE RIGHT SIDE OF MY CAR WOULD BE GONE WHEN IT HAPPENED AS THE EXPLOSION WAS SO LOUD.  I HAD VERY LITTLE GLASS IN THE CAR AS MOST OF IT BLEW UP AND BACK SCRATCHING THE TOP.  MY RIGHT EAR AND TEMPLE BOTHERED ME FOR ABOUT 6 HOURS AFTER THE EXPLOSION.    I HAVE TAKEN THE DURANGO TO THE LOCAL DODGE DEALER AND AM CURRENTLY WAITING TO SEE IF THEY WILL FIX IT.  THEY CLAIM NEVER TO HAVE SEEN THIS BEFORE, I DOUBT I'M THE FIRST.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10863538,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/05/2016","dateComplaintFiled":"05/06/2016","vin":"1C4RDJEG7FC","components":"STRUCTURE","summary":"FUEL DOOR HAS A TENDENCY NOT TO POP OPEN WHEN YOU HIT THE RELEASE BUTTON INSIDE OF VEHICLE. THIS CAN BE A SAFETY HAZARD IF YOU NEED GAS AND CANNOT GET THE GAS DOOR OPEN AND THERE IS NO MANUAL OVERRIDE TO OPEN IT.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10861466,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/10/2016","dateComplaintFiled":"04/26/2016","vin":"1C4SDJETXFC","components":"POWER TRAIN,VEHICLE SPEED CONTROL","summary":"TL* THE CONTACT OWNS A 2015 DODGE DURANGO. WHILE THE VEHICLE WAS IN THE PARK POSITION, THE DRIVER PRESSED THE START/STOP BUTTON TO SHUT OFF THE ENGINE. WHILE EXITING THE VEHICLE, IT ERRONEOUSLY ACCELERATED IN REVERSE UP AN INCLINE AT APPROXIMATELY 5-10 MPH. THE VEHICLE DROVE INTO A BUSY STREET AND STOPPED AFTER BUMPING A CURB. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 5,404.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10853713,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/20/2016","dateComplaintFiled":"04/06/2016","vin":"1C4SDHCT5FC","components":"POWER TRAIN","summary":"CAR PLACED IN REVERSE, BACKUP CAMERA CAME ON AND CAR WENT FORWARD INSTEAD OF BACKWARDS WHEN GAS APPLIED. CAR MADE FUNNY SOUND. NO DAMGE OCCURED AND CAR WAS CHECKED OUT BY DEALER. THERE HAS BEEN NO REPEAT EVENTS.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10853824,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/06/2016","dateComplaintFiled":"04/06/2016","vin":"1C4RDHAG2EC","components":"STEERING,ELECTRICAL SYSTEM","summary":"DEALERSHIP WILL NOT CALL BACK OR ANSWER PHONE TO REPAIR RECALL P60 AND P64  ALL AMERICAN CHRYSLER JEEP DODGE OF MIDLAND, TEXAS","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10839917,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/01/2015","dateComplaintFiled":"03/04/2016","vin":"1C4RDJDGXFC","components":"AIR BAGS","summary":"TL* THE CONTACT OWNS A 2015 DODGE DURANGO. WHILE DRIVING AT VARIOUS SPEEDS THE AIR BAG WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE AIR BAG WARNING LIGHT REMAINED IN STORED MEMORY MODE, WHICH MADE IT IMPOSSIBLE TO DIAGNOSE THE VEHICLE. THE DEALER ALSO STATED THAT THE SIDE AIR BAGS WERE MALFUNCTIONING. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 4,000.   UPDATED 04/14/16*LJ  *TR","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10839047,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/10/2015","dateComplaintFiled":"02/29/2016","vin":"1C4SDJCT5FC","components":"FUEL/PROPULSION SYSTEM","summary":"CHECK ENGINE LIGHT ON, DUE TO EVAPORATIVE EMISSION SYSTEM LEAK.  HAD VEHICLE IN ONCE A MONTH FOR REPAIRS, BUT PROBLEM STILL PERSISTS.  REPLACED FUEL FILLER TUBE, AS WELL AS OTHER PARTS INVOLVED.  VEHICLE ISN'T A YEAR OLD YET, AND STILL UNDER FACTORY WARRANTY.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10838563,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/29/2015","dateComplaintFiled":"02/26/2016","vin":"1C4RDHAG5FC","components":"ELECTRICAL SYSTEM,EQUIPMENT","summary":"TL* THE CONTACT OWNS A 2015 DODGE DURANGO. WHILE DRIVING AT AN UNKNOWN SPEED, ALL THE ELECTRICAL FUNCTIONS, INCLUDING THE INSTRUMENT PANEL, DEACTIVATED INDEPENDENTLY AND THEN REACTIVATED. IN ADDITION, THE RADIO INDEPENDENTLY OPERATED. THE VEHICLE WAS PREVIOUSLY REMEDIED UNDER NHTSA CAMPAIGN NUMBER: 15V461000 (EQUIPMENT). THE FAILURE OCCURRED WITHOUT WARNING. PRIOR TO THE FAILURE, THE AIR CONDITIONING UNIT WOULD FUNCTION INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE WAS REPAIRED; HOWEVER, THE DIAGNOSTIC RESULTS WERE NOT DISCLOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 7,000.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10824621,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/04/2016","dateComplaintFiled":"02/06/2016","vin":"1C4RDJEG0FC","components":"STEERING","summary":"AFTER SNOW STORM, 45MPH, ENTERING HIGHWAY AND SPEEDING UP TO JOIN TRAFFIC, THE VEHICLE STARTED TO SHACK AND ALMOST CAUSED AN ACCIDENT TEMPORARY LOSS OF CONTROL.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10820929,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/18/2016","dateComplaintFiled":"01/19/2016","vin":"1C4RDJAG6FC","components":"VEHICLE SPEED CONTROL","summary":"I STARTED TO PROCEED DOWN THE STREET AND THE ACCELERATOR APPEARED TO STICK AND THE ENGINE STARTED RACING AND I DID NOT HAVE ANY CONTROL OF THE VEHICLE SPEED.  ALSO THE RPM GAUGE WAS OUT OF CONTROL.  THIS LAST APPROXIMATELY FIVE TO TEN SECONDS, AND THEN THE ENGINE STOPPED RACING, AND RETURNED TO NORMAL.  THE VEHICLE WAS IN MOTION AND GOING FORWARD ON A CITY STREET WHEN THE ACCELERATOR APPEARD TO STICK AND THE VEHICLE INCREASED IN SPEED, AND I HAD NOT CONTROL OVER THE SPEED OF THE VEHICLE.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10820611,"manufacturer":"Chrysler (FCA US, LLC)","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/15/2016","dateComplaintFiled":"01/16/2016","vin":"1C4RDJDG9FC","components":"ELECTRICAL SYSTEM","summary":"I PUT THE CAR IN PARK GOT OUT OF THE CAR TO GET THE MAIL. THE CAR ROLLED DOWN THE DRIVEWAY AND STRUCK ANOTHER CAR CAUSING A LOT OF DAMAGE. THE CAR LEFT SKID MARKS IN THE DRIVEWAY.  ...UPDATED 04/11/17 *BF      *CN","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10819840,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/01/2015","dateComplaintFiled":"01/12/2016","vin":"","components":"ELECTRICAL SYSTEM,ENGINE","summary":"TL* THE CONTACT OWNS A 2015 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING, THE ELECTRICAL FUNCTIONS SUDDENLY ACTIVATED AND ACTIVATED INDEPENDENTLY.  IN ADDITION, THE VEHICLE WOULD STALL AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 30,000.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10808836,"manufacturer":"Chrysler (FCA US, LLC)","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/23/2015","dateComplaintFiled":"12/07/2015","vin":"1C4RDHAG1FC","components":"POWER TRAIN","summary":"TL* THE CONTACT OWNS A 2015 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE ROLLED OUT OF THE PARK POSITION AND CRASHED INTO A HOUSE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 4,600.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10780046,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/04/2015","dateComplaintFiled":"10/06/2015","vin":"1D4HB48D45F","components":"FUEL/PROPULSION SYSTEM","summary":"FUEL SPITS OUT WHEN FILLING THE GAS TANK UP, IT DOESN'T KNOW WHEN THE TANK IS FULL.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10779037,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/31/2015","dateComplaintFiled":"10/01/2015","vin":"1C4RDHAG3FC","components":"EQUIPMENT","summary":"TL* THE CONTACT OWNS A 2015 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V461000 (EQUIPMENT) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10778662,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/16/2015","dateComplaintFiled":"09/30/2015","vin":"1C4RDHAG4FC","components":"VEHICLE SPEED CONTROL","summary":"TL* THE CONTACT OWNS A 2015 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE ACCELERATED AND WAS MAKING AN ABNORMAL NOISE. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,267.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10761819,"manufacturer":"Chrysler (FCA US, LLC)","crash":true,"fire":false,"numberOfInjuries":2,"numberOfDeaths":0,"dateOfIncident":"09/05/2015","dateComplaintFiled":"09/05/2015","vin":"1C4RDJEG2FC","components":"POWER TRAIN,ELECTRICAL SYSTEM","summary":"AFTER BACKING OUT OF GARAGE, I PLACED THE VEHICLE IN PARK WITH ENGINE RUNNING WHILE I WALKED BACK INTO GARAGE.  NOTE VEHICLE WAS PARKED ON A SLOPE. EMERGENCY BRAKE WAS NOT SET. WHILE IN GARAGE, I NOTICED VEHICLE WAS ROLLING DOWN DRIVEWAY.  I WAS KNOCKED DOWN BY DRIVERS SIDE DOOR WHILE TRYING TO GET IN TO APPLY BRAKE.  THE VEHICLE THEN ROLLED OVER MY MAILBOX, ACROSS STREET, OVER NEIGHBOR'S MAILBOX AND STOPPED WHEN IT HIT A TREE.  MY WIFE WAS IN CAR SO KNOWS THAT REAR PARKING SENSORS NEVER CHIMED TO INDICATE IT WAS ABOUT TO HIT SOMETHING WHICH I BELIEVE CONFIRMS THAT THE CAR WASN'T STILL IN REVERSE AFTER BACKING OUT OF GARAGE.  THE AIR BAGS WERE NOT DEPLOYED.  I BELIEVE THAT VEHICLE SLIPPED OUT OF PARK.  IT WAS NOT MOVING WHEN I FIRST GOT OUT.  MY INJURIES FROM BEING KNOCKED TO THE GROUND AND HERS FROM BEING IN THE DRIVERS SEAT BOTH FEEL THEY DIDN'T WARRANT EMERGENCY ROOM TREATMENT BUT WILL GET TREATMENT IF PAIN PERSISTS.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10747171,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/05/2015","dateComplaintFiled":"08/08/2015","vin":"1C4SDJCT8FC","components":"VEHICLE SPEED CONTROL,EQUIPMENT ADAPTIVE/MOBILITY","summary":"THE ADAPTIVE CRUISE CONTROL (ACC) APPLIES THE BRAKES AND BRINGS THE VEHICLE TO A STOP WHEN FOLLOWING ANOTHER VEHICLE IN TRAFFIC.  IF THE VEHICLE AHEAD DOES NOT MOVE FORWARD WITHIN TWO SECONDS (UNLIKELY IN HEAVY TRAFFIC) THE ACC DISPLAYS A MESSAGE IN THE DASH WARNING THE DRIVER TO PRESS THE BRAKE AND THEN SUDDENLY SHUTS OFF THE ACC AND RELEASES THE BRAKE CAUSING THE CAR TO BEING TO CREEP FORWARD.  MY CAR CAME CLOSE TO ROLLING INTO THE CAR IN FRONT BECAUSE THE FIRST TIME I USED THE ACC I DID NOT EXPECT THIS BEHAVIOR.  THE ACC IS PROMOTED AS HAVING A STOP AND GO FEATURE.  I EXPECTED THE ACC TO WAIT UNTIL THE CAR I WAS BEHIND TO RESUME SPEED AND THEN RESUME SPEED FOR MY CAR ACCORDINGLY.  (THIS IS THE WAY I WAS USED TO THIS FEATURE WORKING IN MY MERCEDES S550).  THERE IS A SOPHISTICATED CENTER DASH COMPUTER SYSTEM SHOWING CLIMATE, RADIO, NAV, ETC.  I WAS EXPLORING THIS SYSTEM AND NOT WATCHING THE DRIVER INFORMATION DISPLAY IN THE DASH AND AS SUCH, MISSED THE VERY BRIEF MESSAGE WARNING ME TO APPLY THE BRAKE.    BESIDES THE FACT THAT IN ESSENCE THIS CAR DOES NOT REALLY EMPLOY A STOP AND GO FEATURE FOR ALL PRACTICAL PURPOSES AND LULLS A NEW DRIVER INTO A FALSE SENSE OF SECURITY, THE CURRENT IMPLEMENTATION MAKES NO SENSE FROM A SAFETY STANDPOINT.  THE DRIVER SHOULD NOT HAVE TO DO ANYTHING FOR THE CAR TO RESUME FOLLOWING THE CAR IN FRONT.  A LESS DESIRABLE, BUT BETTER IMPLEMENTATION WOULD BE TO REQUIRE SOME DRIVER INPUT TO THE CAR TO RESUME TRAVEL - BUT THIS CERTAINLY WOULD NOT QUALIFY AS A STOP AND GO ACC.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10726450,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/20/2015","dateComplaintFiled":"06/21/2015","vin":"1C4RDJEG9FC","components":"STEERING,ELECTRICAL SYSTEM,AIR BAGS","summary":"BOUGHT A 2015 DURANGO IN MAY 2015 HAVE HAD IT 45DAYS AND IT HAS BEEN IN THE SERVICE DEPT AT THE DEALERSHIP MORE THAN WITH ME. IT STARTED WITH A FUEL SENSOR, THEN THE SUNROOF WOULDN'T CLOSE, IT FRIED THE USB PORT, THE AIR BAG WARNING LIGHT KEEPS GOING ON & OFF WHILE DRIVING,  NOW THE SEAT NOR STEERING WHEEL WILL MOVE AT ALL OR IF YOU DOES MOVE BY SOME MIRACLE THE SEAT DECIDES TO REPOSITION ITSELF WHILE YOU ARE DRIVING.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]}]}