{"count":227,"message":"Results returned successfully","results":[{"odiNumber":11745257,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/17/2026","dateComplaintFiled":"06/19/2026","vin":"1c4sdjct9jc","components":"SEATS","summary":"The passenger side active headrest restraint deployed at 3mph in a parking lot. There had been a safety recall for apparently my vin is not covered per dodge.   [XXX]  If this would have happened on the drivers side at highway speeds, it could have been deadly.   The vehicle is at nyle Maxwell in Killeen and the passengers side is being replaced via extended warranty but my issue is getting the divers side replaced BEFORE it hits me in the back of the head. I spoke with dodge customer service and I was advised to submit a complaint. I think the model year range and trims should be expanded as this is still clearly an issue  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2018","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11743620,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/10/2026","dateComplaintFiled":"06/11/2026","vin":"1C4SDHCT9JC","components":"SEATS","summary":"June 11, 2026 Re: Unexpected Passenger-Side Active Head Restraint Deployment \u2013 2018 Dodge Durango R/T  To Whom It May Concern: I am reporting an incident involving my 2018 Dodge Durango R/T equipped with leather seats. Vehicle Information: Year/Make/Model: 2018 Dodge Durango R/T Seating: Leather Interior Affected Component: Passenger-Side Active Head Restraint (AHR) Mileage at Time of Incident: 126,207 miles Date of Incident: [XXX] Description of Incident: While traveling on the roadway on [XXX], the passenger-side Active Head Restraint (AHR) suddenly deployed without warning. There was no accident, collision, sudden stop, or any other event that would reasonably trigger the system. The vehicle was being operated normally at the time of the incident. My [XXX] son was seated in the front passenger seat when the headrest unexpectedly deployed and forcefully struck him in the back of the head. The deployment occurred without any impact to the vehicle and caused immediate concern for his safety and well-being. Following the deployment, the headrest remained in the deployed position and appears to require repair or replacement. Given that the system activated without a collision and made forceful contact with an occupant, I believe this represents a significant safety concern. I am aware that similar incidents have been reported by owners of Dodge Durangos and other Stellantis vehicles equipped with Active Head Restraint systems. NHTSA has previously investigated complaints involving headrests deploying without a crash and causing injuries to vehicle occupants. My incident appears consistent with those reported failures. I respectfully request that this incident be documented and investigated as a potential safety-related defect. Please advise whether there are any recalls, technical service bulletins, customer satisfaction programs, warranty extensions INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2018","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11737703,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/13/2026","dateComplaintFiled":"05/13/2026","vin":"1C4RDHDG2JC","components":"AIR BAGS,SEATS","summary":"Headrest on driver seat ejected at a stop and threw my wife\u2019s head forward.","products":[{"type":"Vehicle","productYear":"2018","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11735703,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"05/02/2026","dateComplaintFiled":"05/04/2026","vin":"1c4sdhct1jc","components":"SEATS","summary":"While driving, the passenger front headrest suddenly popped forward hitting the passenger in the back of the head aggressively and unexpectedly. No accident involved or any aggressive braking. The vehicle/headrest is available for inspection upon request.  The safety of my passenger was put at risk as it punched them in the back of the head. It gave her an instant headache and mildly upset stomach.  I have not taken the vehicle to the dealership yet, planning to try and go this week.  The headrest has not been inspected by anyone besides me yet.  No error messages or lights before or since the event.","products":[{"type":"Vehicle","productYear":"2018","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11730341,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2026","dateComplaintFiled":"04/10/2026","vin":"1C4RDJEG2JC","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING","summary":"Water in racetrack tailgate taillights","products":[{"type":"Vehicle","productYear":"2018","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11728001,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/06/2025","dateComplaintFiled":"03/30/2026","vin":"1C4RDJEG2JC","components":"ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)","summary":"The contact owns a 2018 Dodge Durango.  The contact stated that while driving approximately 20 MPH on the highway, the vehicle stalled. The electronic stability control(ESC) warning light was illuminated. The vehicle was restarted. However, on other occasions, when the vehicle stalled, the contact was unable to restart the vehicle. The vehicle was taken to the dealer, but was not diagnosed or repaired. The vehicle was taken to a second dealer, where it was diagnosed with starter failure, but the vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 102,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11726621,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/24/2026","dateComplaintFiled":"03/24/2026","vin":"1C4RDJDG0JC","components":"ELECTRICAL SYSTEM","summary":"Odometer Fraud. The contact purchased a 2018 Dodge Durango. The contact discovered that there was a mileage discrepancy. The vehicle was a dealer sale purchased on December 27, 2025. At the time of purchase, the mileage was 82,000. While attempting to purchase an extended warranty, the contact was denied the warranty extension due to the odometer fraud. The contact was presented with a report, which indicated that in October of 2025, the mileage was documented at 186,000. After viewing the Carfax Report, the contact discovered that the mileage was 194,000. The contact informed the dealer of the odometer fraud.","products":[{"type":"Vehicle","productYear":"2018","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11721995,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/22/2026","dateComplaintFiled":"03/04/2026","vin":"1C4RDJDG4JC","components":"ENGINE AND ENGINE COOLING,ENGINE","summary":"The contact owns a 2018 Dodge Durango. The contact stated that the check engine warning light was illuminated. The vehicle was taken to a certified mechanic, who diagnosed that the spark plugs had failed and needed to be replaced. The vehicle was repaired; however, a week later, while the vehicle was idling, it was vibrating abnormally. The vehicle was taken to the same mechanic who diagnosed the vehicle and determined that the cam lobes were worn and needed to be replaced. The mechanic confirmed the findings with the dealer, and it was confirmed that it was a known issue due to the heat treatment to harden the steel not being properly performed. The vehicle was not repaired. The manufacturer was informed of the failure and confirmed that the vehicle was not covered under recall or warranty. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 66,700.","products":[{"type":"Vehicle","productYear":"2018","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11713709,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/27/2026","dateComplaintFiled":"01/27/2026","vin":"1C4SDJCT8JC","components":"SERVICE BRAKES,LANE DEPARTURE,FORWARD COLLISION AVOIDANCE","summary":"FORMAL COMPLAINT Safety Recall 94B (NHTSA Campaign No. 24V-838)  I hereby submit this complaint regarding the failure to properly complete Safety Recall 94B (NHTSA Campaign No. 24V-838) involving the HCU/ABS module on my 2018 Dodge Durango.  On December 23, 2025, I contacted an authorized Dodge dealer located at 5404 S. Illinois Route 31, Crystal Lake, IL 60012, to remedy the HCU/ABS defect under the recall. I was informed that the recall repair would be performed free of charge and an appointment was scheduled for December 29, 2025.  At the scheduled visit, the vehicle was returned to me in less than 30 minutes without any recall repair being performed. Instead, I was told that paid diagnostics were required and that the estimated repair cost could range from $3,000 to $5,000. I was also informed that the recall repair could not be completed because the HCU/ABS module was not in stock.  The dealer later stated that the module would be ordered, but the delivery timeline was repeatedly postponed. On January 27, 2026, the vehicle was returned to me with the same HCU/ABS-related malfunctions. The dealer stated that Recall 24V-838 / FCA 94B had been closed and refused to replace the HCU/ABS module under the recall.  Although FCA systems reflect the recall as \u201ccompleted,\u201d the safety defect has not been remedied. The vehicle continues to display ABS/ESC warnings, and diagnostic trouble codes related to the braking and electronic stability control systems remain present, confirming that the defect described in the recall persists.  Pursuant to 49 U.S.C. \u00a7 30118(b) and 49 CFR \u00a7 573.6(c)(10), when a safety defect persists or reoccurs after recall repairs, the manufacturer is required to implement additional corrective measures, including repeat repair or replacement of the affected component or system. Closing a recall while the defect remains unresolved does not satisfy federal requirements.  I respectfully request regulatory review and appropriate action to ensure that thi","products":[{"type":"Vehicle","productYear":"2018","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11710625,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/02/2026","dateComplaintFiled":"01/13/2026","vin":"1c4sdjgj4jc","components":"ENGINE","summary":"Over time, the valvetrain in my engine became gradually louder. Because there were no check engine lights or fault codes, I initially assumed this was a normal characteristic of the engine. That changed on January 2, 2026, when I began to hear a pronounced knocking/loud tapping noise accompanied by a cylinder 8 misfire.  At that point, I stopped driving the vehicle and had it towed to a repair shop. Based on the symptoms, we initially believed the issue would be limited to a camshaft and lifter replacement. However, after draining the oil and cutting open the oil filter, a significant amount of metal debris was discovered.  Further inspection revealed that one camshaft lobe had been worn down nearly smooth and the corresponding lifter had failed. When the camshaft was removed for full evaluation, all other lobes showed normal, even wear. Only the lobe associated with the failed lifter exhibited catastrophic damage beyond repair.  As a result of the metal contamination throughout the engine, a full engine replacement was required rather than a repair of individual components.  The basis of my complaint is that this failure appears to be a well-documented and common issue with the 6.4L HEMI engine equipped with MDS. I have since reviewed numerous reports and forum discussions describing nearly identical failures\u2014often beginning with increased valvetrain noise, followed by a single-cylinder misfire and extensive internal damage.  This was not the result of neglect or abuse, but rather a known failure mode that ultimately led to the complete loss of the engine.","products":[{"type":"Vehicle","productYear":"2018","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11709881,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/09/2026","dateComplaintFiled":"01/09/2026","vin":"1C4RDJDG2JC","components":"ELECTRICAL SYSTEM,SERVICE BRAKES","summary":"Manufacturer Recall Number94B NHTSA Recall Number24V-838  Recall has been active but without a solution since 2022 and reopened in 2024.","products":[{"type":"Vehicle","productYear":"2018","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11702047,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/29/2025","dateComplaintFiled":"11/29/2025","vin":"1c4rdjag6jc","components":"UNKNOWN OR OTHER","summary":"I currently own a 2018 Dodge Durango SXT, the rear tail lights leak due to a failing gasket causing thousands of dollars of repairs, as well as electrical issues. This defect, that Dodge is aware of and refuses to recall, causes major safety issues such as the whole assembly to burn out causing visibility issues and other drivers not being able to see you from behind.","products":[{"type":"Vehicle","productYear":"2018","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11701740,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/31/1969","dateComplaintFiled":"11/26/2025","vin":"1c4rdjag1jc","components":"SERVICE BRAKES","summary":"Anti lock brakes do not work. First icy conditions it locked up easily.  94B recall was supposed to be \"first quarter of 2025\"","products":[{"type":"Vehicle","productYear":"2018","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11701129,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/24/2025","dateComplaintFiled":"11/24/2025","vin":"1C4SDHCT3JC","components":"ELECTRICAL SYSTEM","summary":"(Initially) March of 2023 I had an issue with this vehicle 2018 Dodge Durango RT 2wd 5.7L serious electrical problems gauge cluster All lights and warnings indicators showing on Gauge Cluster..failure to start. I had the vehicle Towed to Dodge dealership in Fontana California and it was diagnosed as a power control module failure it fell short of a factory warranty and no recall .. after diagnostic I had the vehicle repaired at my expense .. they repaired the faulty module and vehicle worked Normally until this day 2 years later November 24th 2025.. I went to go start my vehicle this afternoon and I have the same exact problem as I had before all warning lights lit up on the gauge cluster and no start accompanied with no emergency flashers and no turn signals and no exterior lights.. this would be the second time the power control module has failed this is a frustrating issue as it is expensive for this repair this vehicle absolutely has a serious problem for this being the second time in 2 years the power control module has failed this needs to be addressed and further investigated please and thank you","products":[{"type":"Vehicle","productYear":"2018","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11698692,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/06/2025","dateComplaintFiled":"11/11/2025","vin":"1C4RDHEG7JC","components":"AIR BAGS","summary":"My front passenger headrest deployed while I was driving with no impact.","products":[{"type":"Vehicle","productYear":"2018","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11697957,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/04/2025","dateComplaintFiled":"11/06/2025","vin":"1C4SDHCT5JC","components":"UNKNOWN OR OTHER,SERVICE BRAKES","summary":"I was driving to work and when I turned into my job the steering wheel became hard. I parked my truck turned it off and turned it back on and all of my dashboard lights came on and didn\u2019t go away. The truck would not go into any gear. Initially, we thought it was a battery problem so they changed out the battery all the lights turned off but my truck is still not going into any gears. I was told due to the recall my truck is making it seem like I\u2019m not pressing down on my break so I can\u2019t shift gears and I cannot drive my truck. I called Chrysler and they told me that the only thing they could do was give me a rental that I had to pay $50 every day which I don\u2019t think that\u2019s fair because my truck isn\u2019t working due to a recall that I didn\u2019t cause. I don\u2019t need reimbursement or any of that. I need a car. They told me that the car part might come in the first week of December that\u2019s three weeks without a car. I need a vehicle.","products":[{"type":"Vehicle","productYear":"2018","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11697385,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/22/2025","dateComplaintFiled":"11/04/2025","vin":"1C4RDJDGXJC","components":"ENGINE","summary":"While driving on the Thruway, the vehicle tends to misfire which results in lost power to the engine and shaking of the vehicle. The check engine light starts flashing and it becomes unsafe to maintain speeds. The issue was diagnosed as Cylinder 5 Misfire caused by camshaft and lifter failure. This sudden loss of power while driving at highway speeds could cause an accident if it happens during traffic or passing situations. This is a known issue with the 2018 Dodge Durango GT V6 and should be a recall on the vehicle. This is a major engine issue.","products":[{"type":"Vehicle","productYear":"2018","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11695961,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/10/2025","dateComplaintFiled":"10/27/2025","vin":"1C4SDJCT2JC","components":"EXTERIOR LIGHTING","summary":"The tailgate light has gone out on my 2018 Dodge Durango R/T. Researching online has lead me to discover that this is a known issue that is costing customers thousands of dollars due to a known design flaw. The tailgate light goes out and usually leads to the brake lights and backup camera going out. I do not know when the brakes lights may glitch or go out which can cause an accident. I asked the service person at the dealership about the tailgate issue in May of 2025 when the tailgate light was intermittently going in and out. I was told to call the 800 customer service number. There\u2019s no warning for the tailgate light failing and leading to the failure of the brake lights and backup camera.","products":[{"type":"Vehicle","productYear":"2018","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11691847,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/10/2025","dateComplaintFiled":"10/07/2025","vin":"1C4RDJAG5JC","components":"ELECTRICAL SYSTEM","summary":"Odometer Fraud. The contact purchased a 2018 Dodge Durango. The contact discovered a mileage discrepancy after purchasing the vehicle. The vehicle was a dealer sale. At the time of purchase on January 10, 2025, the vehicle's mileage was 36,020. After checking the Carfax, the vehicle was flagged for odometer fraud with a current mileage of 74,624. The contact had filed a report with the State Attorney General, Mayor, and the business that the loan was taken out for the vehicle.","products":[{"type":"Vehicle","productYear":"2018","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11684742,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/20/2025","dateComplaintFiled":"09/03/2025","vin":"1C4RDJDG6JC","components":"ENGINE","summary":"My vehicle began to misfire after driving roughly 8 miles, check engine light would flash and ding. After shutting vehicle off for a while and restarting it, problem would be gone until driving approximately 8 miles. Brought to Chrysler service center, where they reproduced the problem and determined it is a camshaft or camshaft related issue. Vehicle is parked at that service center awaiting parts that are backordered until January.  Vehicle cannot be driven in this condition. If the camshaft fails catastrophically, it could destroy the entire engine, putting myself and whoever else is in the vehicle in danger.","products":[{"type":"Vehicle","productYear":"2018","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11681652,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/12/2025","dateComplaintFiled":"08/19/2025","vin":"1C4RDJDG2JC","components":"ENGINE","summary":"3.6L V6 Engine, Auto Start/Stop light came on followed by check engine light. Codes for multiple misfires, replaced multiple coils and replaced all spark plugs. After all was replaced, still had the same issues. Took it to a local Dodge dealership and they said it was a head gasket but it would have to be sent off to figure out which one.","products":[{"type":"Vehicle","productYear":"2018","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11679834,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/08/2025","dateComplaintFiled":"08/11/2025","vin":"1C4RDJAG9JC","components":"SEATS","summary":"The contact owns a 2018 Dodge Durango. The contact stated that while stopped in a Drive-Thru, there was an abnormally loud sound before the driver\u2019s side head restraint unexpectedly deployed. The contact's head was pushed forward with force and struck the steering wheel. There was no injury reported. The vehicle was taken to an independent mechanic who confirmed the head restraint's unintended deployment. The contact was informed that the driver\u2019s side headrest needed to be replaced. The vehicle was not repaired. The dealer was made aware of the failure but provided no assistance. The manufacturer was not made aware of the failure. The failure mileage was approximately 94,800.","products":[{"type":"Vehicle","productYear":"2018","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11677233,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/24/2025","dateComplaintFiled":"07/30/2025","vin":"1C4RDHDG1JC","components":"SEATS","summary":"The contact owns a 2018 Dodge Durango. The contact stated that while driving 25 MPH, the contact noticed an abnormal sound, and the front passenger's side headrest unexpectedly deployed without an impact to the vehicle. No warning light was illuminated. There was no injury sustained. The vehicle was taken to the dealer to be repaired under an unknown extended warranty coverage; however, the dealer declined to repair the vehicle. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 108,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11675636,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/23/2024","dateComplaintFiled":"07/23/2025","vin":"1C4SDJCT7JC","components":"SERVICE BRAKES, HYDRAULIC","summary":"The contact owns a 2018 Dodge Durango. The contact received notification of NHTSA Campaign Number: 24V838000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.","products":[{"type":"Vehicle","productYear":"2018","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11675705,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/17/2023","dateComplaintFiled":"07/23/2025","vin":"1C4RDHAG6JC","components":"ELECTRICAL SYSTEM","summary":"The contact owns a 2018 Dodge Durango. The contact stated while driving approximately 60 MPH, the vehicle stalled. The contact stated that there were no warning lights illuminated. The vehicle was towed to a dealer who diagnosed the vehicle and determined that the TIPM needed to be replaced. The vehicle was repaired. The contact stated that the failure was intermittent. The contact stated that the vehicle occasionally failed to start. The contact stated that the vehicle stalled and was taken to another dealer who diagnosed the vehicle and determined that the TIPM needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The manufacturer was not notified of the failure. The failure mileage was approximately 84,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11671214,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/14/2021","dateComplaintFiled":"07/04/2025","vin":"1C4RDJDG9JC","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING","summary":"Rainwater or going through a car wash leaks water into backend lighting compartment which leads to backend lights not working. You can see the water into the lights. Water leaks out the backend when you open or close the back door. No brake lights could cause accidents. Wiring also corrodes and needs replacement due to water corrosion.","products":[{"type":"Vehicle","productYear":"2018","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11669729,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/02/2025","dateComplaintFiled":"06/27/2025","vin":"1C4RDHDG0JC","components":"ENGINE","summary":"2018 Dodge Durango GT with 47,000. The check engine light came on. Took it to a Dodge dealer for service. Diagnosis was head gasket failure, allowing coolant into the cylinder causing engine misfire and potential overheat and a blown engine. This appears to be an ongoing issue with the Penstar V6 engine. This is a safety concern because the vehicle may break down while driving or overheat without warning, creating a power loss while driving","products":[{"type":"Vehicle","productYear":"2018","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11666560,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/07/2024","dateComplaintFiled":"06/12/2025","vin":"1C4RDJDG7JC","components":"SERVICE BRAKES, HYDRAULIC","summary":"The contact owns a\u00a02018 Dodge Durango. The contact received notification of NHTSA Campaign Number:\u00a024V83800(Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated the brake lights were illuminated.  The contact stated that the vehicle was experiencing difficulty starting intermittently and would start after several attempts. Additionally, the contact stated that the gear shifter had failed to move out of park(P) intermittently, which required the contact to depress the brake pedal excessively to move the gear shifter out of park(P). The check engine warning light and the ABS warning light were illuminated. The dealer was contacted. No further information was available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and a case was filed. The failure mileage was 65,000. VIN tool confirms parts not available.","products":[{"type":"Vehicle","productYear":"2018","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11661737,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/14/2025","dateComplaintFiled":"05/18/2025","vin":"1C4SDJGJ7JC","components":"EXTERIOR LIGHTING","summary":"Purchased this vehicle used from a dealership and a few months later the racetrack light malfunctioned and stopped working which is also connected to my license plate light. The dealership refused to cover the expense of the light which to my surprise was over two thousand dollars, an expense I was not prepared for and now I am at a loss. They tried to negotiate that I should pay for half the cost when the car was purchased of their lot less than a few months with a major malfunction like this. Upon further research I find out there is a class action lawsuit against FCA about this issue. I do not have the money for this repair unless I borrow the money, if so can I get reimbursed though FCA?","products":[{"type":"Vehicle","productYear":"2018","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11659700,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2025","dateComplaintFiled":"05/08/2025","vin":"1C4RDJDG2JC","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING","summary":"Rear Racetrack LED lightning is failing due to water intrusion. This could also possibly cause electrical issues to the license plate lights and back up camera.  When in bad weather, other drivers could fail to see the back of my car, and could get into an accident. Yes, dealer stated that the cost is 1500 to fix. The Durango has 60K miles. Dealer only. No warning just a fellow driver reported my Racetrack light flickers and dim.","products":[{"type":"Vehicle","productYear":"2018","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11659333,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/02/2025","dateComplaintFiled":"05/06/2025","vin":"1C4RDHDG5JC","components":"POWER TRAIN,ELECTRICAL SYSTEM","summary":"The contact owns a 2018 Dodge Durango. The contact stated while driving at approximately 65 MPH, the vehicle had started to lose motive power and nearly stalled. The contact stated that the check engine, a yellow \"P\" and several other unknown warning lights were illuminated. The contact pulled over and shifted into park(P) and became aware that the vehicle was in neutral(N) when the vehicle rolled forward. The contact was unable to restart the vehicle and had the vehicle towed to an independent mechanic. The vehicle was diagnosed by the mechanic, and it was determined that the PCM needed to be replaced and referred the contact to a dealer. The vehicle was not repaired. The contact had the vehicle towed to the residence. The contact attempted to restart the vehicle and there were several unknown warning lights illuminated. The contact stated that the windows independently rolled down and the vehicle was in park(P) but the vehicle rolled forward. The contact turned off the vehicle but observed that the ignition was in the \"RUN\" position and while attempting to restart the vehicle to properly shut the vehicle off, the vehicle failed to restart. The contact had the vehicle towed to a dealer who diagnosed the vehicle and determined that the starter motor had burned out and the batteries were drained and needed to be replaced due to an electrical failure. The contact requested information from the dealer about the PCM and was advised that he had missed a software update. The vehicle was not repaired. The manufacturer was informed of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 170,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11651569,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/28/2025","dateComplaintFiled":"03/30/2025","vin":"1C4RDJEG9JC","components":"EXTERIOR LIGHTING","summary":"The rear race track rail has water build up at the bottom of it and it fried the lights so they don\u2019t work anymore.","products":[{"type":"Vehicle","productYear":"2018","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11648092,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/12/2025","dateComplaintFiled":"03/13/2025","vin":"1C4RDJAG6JC","components":"EXTERIOR LIGHTING","summary":"Center lift gate racetrack light failed due to water getting into seam and shorting out that light and the license plate light.  The whole unit needs to be replaced due to a faulty design which is going to cost over $2000","products":[{"type":"Vehicle","productYear":"2018","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11647753,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/15/2025","dateComplaintFiled":"03/11/2025","vin":null,"components":"EXTERIOR LIGHTING","summary":"After our cold winter here in PA when temperatures were -8 I noticed my tail light had a section not working and after looking at it I noticed a crack and water in that part. I started looking at replacing it until I seen it was going to be $2,000.00 just for the light. Will the Durango's that have these issues because of faulty parts pass state inspections until Dodge figures out what to do?","products":[{"type":"Vehicle","productYear":"2018","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11646552,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/05/2025","dateComplaintFiled":"03/05/2025","vin":"1C4SDJCT6JC","components":"ELECTRICAL SYSTEM,BACK OVER PREVENTION","summary":"The contact owns a 2018 Dodge Durango. The contact stated that while the vehicle was parked, the rearview camera was intermittently inoperative and there was an abnormal sound coming from the infotainment system. No warning light was illuminated. The vehicle was taken to a dealer where it was diagnosed that the infotainment system needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 82,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11645179,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/17/2025","dateComplaintFiled":"02/26/2025","vin":"1C4RDJEGXJC","components":"EXTERIOR LIGHTING","summary":"Water in racetrack lighting in rear tailgate. Also, license plate lights are not working either. Should be mfg problem to repair/recall","products":[{"type":"Vehicle","productYear":"2018","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11644438,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/21/2023","dateComplaintFiled":"02/24/2025","vin":"1C4SDJGJ5JC","components":"SUSPENSION,VEHICLE SPEED CONTROL,SERVICE BRAKES","summary":"I had a water pump go out and my battery died while fixing it but when I gave it a jump and started it my ABS and stability lights were on and haven\u2019t turned off. It\u2019s been over a year since they turned on. There is a recall for this on 2022 models why does it not apply to my vehicle?","products":[{"type":"Vehicle","productYear":"2018","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11643724,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/13/2025","dateComplaintFiled":"02/19/2025","vin":"1C4RDJDG4JC","components":"ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM","summary":"First we thought the fuel pump went bad due to the vehicle not starting. Pump was replaced and about 3 weeks later the same issue persisted. When the shop investigated it turns out the fuel tank harness and body side connector needed to be replaced due to connections becoming loose and delivering low voltage to the fuel pump causing it to burn up","products":[{"type":"Vehicle","productYear":"2018","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11640992,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/31/2025","dateComplaintFiled":"02/05/2025","vin":"1C4RDJDG8JC","components":"ENGINE","summary":"Right hand and left hand intake camshaft were damaged by the slider rocker finger follower. Cylinder 5 was the worst. Metal was sent through the overhead and got into the intake phaser. Parts were recently removed by the dealer and should be available if request is made shortly. Failure was found prior to catastrophic failure due to noise from the engine compartment. Vehicle was dropped off in the overnight drop box to allow vehicle the best chance to replicate the noise. Noise was only noticeable during cold starts below 30\u00b0f at idle and no load. Once the car warmed up, the noise was much less noticeable and could easily have been overlooked. No check engine lights were illuminated. If problem was not corrected, I'm confident this vehicle would have left me stranded by loss of power during driving putting me and my family in an unsafe situation. I first noticed the objectionable noise in November 2024 but was unable to get it to replicate reliably so a dealer could diagnose it.   The problem was replicated by a dealer and components were replaced under warranty @ 53,272 miles. Oil changes were completed in line or ahead of the oil life monitor system in the cars instrument cluster. This seems to be a cold climate design issue with no oil being provided to the intake camshaft to sliding rocker finger follower interface during start up as oil appears to be fed from exhaust side lash adjuster. I suspect this same issue will reappear as the replacement parts are the same with no apparent improvements.  Since the repair I've noticed improved fuel economy, smoother accelerations and shifts, and overall less noise. The degradation of these things before was slow enough to be unnoticeable.","products":[{"type":"Vehicle","productYear":"2018","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11640509,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/02/2025","dateComplaintFiled":"02/03/2025","vin":"1C4RDJDG0JC","components":"EXTERIOR LIGHTING","summary":"Racetrack Tail light burned out and can effect driving safety issues, water got in there and the automaker know about this problem and they won\u2019t fix it , I have to pay out of pocket.","products":[{"type":"Vehicle","productYear":"2018","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11636945,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2025","dateComplaintFiled":"01/19/2025","vin":"1C4RDJEGXJC","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"The main control screen acts erratic while driving.  A variety of outcomes happen all unprompted - apps and functions open and close, navigation maps bounce locations, phone calls place, radio stations change, volume adjusts, etc.  The more worrisome part is the distraction of these things to the driver.  And attempts to control the erratic behavior.  If not also attempt to turn on, turn off certain aspects (air/heat included) while the system is uncontrollable.  Upon researching it - the issue is widespread.  Experienced by many others.  Is known by the manufacturer that a factory had assembled central consoles with the wrong adhesive.  Specifically one was used with a low melting point.  When heated by the car heater, it delaminates the screen.  Experienced first as some slight bubbling.  With each reheat, the adhesive have liquifies again, creating the erratic response by the electronics if not perhaps other more worrisome damage inside the dash as it melts down.  Some owners with savvy skills have disassembled the dash, separated the two parts that are adhered with the bad glue (screen and digitizer), cleaned out the adhesive, reassembled without the adhesive and found the erratic uncontrollable behavior of the center console resolved.  Dealers quote $1000-$2000 prices to replace the unit, without providing confidence that the new one will be free of the same problematic adhesive.  Forums are loaded with owners looking for solutions.  Durango is aware.  Operation of the vehicle is affected.  Drivers distracted.  Please look into the issue.  It seems both a safety issue and an ethical issue not to fix what is clearly a simple quality issue that has become a profound distraction for so many.  This complaint portal does not allow for us to upload videos, but we'd be happy to provide them.","products":[{"type":"Vehicle","productYear":"2018","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11632532,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/26/2024","dateComplaintFiled":"12/26/2024","vin":"1C4RDJDG9JC","components":"UNKNOWN OR OTHER","summary":"The racetrack and the tail light do not work at all. I went to get my Durango inspected and they couldn't do it due to this issue. There was water coming out of the hatch when a mechanic was looking at this problem. I was told even if I spent a lot of money to fix it, it probably would repeat itself. My car has not been inspected for over month due to this issue.","products":[{"type":"Vehicle","productYear":"2018","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11630477,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/10/2024","dateComplaintFiled":"12/12/2024","vin":"1C4SDJCT1JC","components":"EXTERIOR LIGHTING","summary":"My tailgate lamp also known as the race track lamp it's collecting water every time I take it into the car wash which it now cost part of my life to burn out which can be a safety issue if all of it completely goes out","products":[{"type":"Vehicle","productYear":"2018","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11623455,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/15/2024","dateComplaintFiled":"11/04/2024","vin":"1C4RDJAG1JC","components":"SERVICE BRAKES","summary":"NHTSA recall No. 23E-019 covers the replacement of defective Hydraulic Control Unit / Anti-Lock Brake System part No. 68085397AB built with a Julian Date code between 8166 and 9106. Bullet point number 6 in the 'chronology' of 23E-019 states \"suspect service parts were not used in vehicle production\". I disagree. While in the dealership for recall No. 22V-426 to re-program Hydraulic Control Unit / Anti-Lock Brake System parts No. 68085397AB and 68442478AB, I was told both those parts are now bad and need replacing. The Hydraulic Control Unit / Anti-Lock Brake System part No. 68085397AB taken off my vehicle has a date code of 8201. This is within the defective date range that was not supposed to be used in vehicle production. We bought the car new and it's never been in for any brake related work. The dealership says our VIN is not on the list of covered vehicles so we paid $1,578.41","products":[{"type":"Vehicle","productYear":"2018","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11622357,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/27/2024","dateComplaintFiled":"10/28/2024","vin":"1C4SDJCT1JC","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"10/28/2024  National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation  Subject: Report of Safety Issue - Dodge Uconnect Radio Malfunction  The infotainment system in my Dodge vehicle, equipped with Uconnect radio, has malfunctioned, affecting safe operation. The radio\u2019s touchscreen has a \u201cdelaminating\u201d defect, as described by a Dodge technician, causing erratic, uncommanded screen activity, sometimes leading to unintentional actions such as an inadvertent 911 call. This random, uncontrollable behavior affects critical functions like navigation, radio, and climate controls, creating a significant safety risk by distracting the driver. The issue also impacts the rear-view camera when the screen freezes.  The problem has been reproduced and confirmed by a Dodge technician as a screen delamination defect, who noted this is a recurring issue with Uconnect in Dodge vehicles. No other entities, such as police or insurance representatives, have inspected the component, but the dealership quoted $900 for repairs since my vehicle is no longer under warranty. Given that this defect is widespread and the financial impact is substantial, I am filing this report in hopes of a broader resolution.  No specific warning lamps or dashboard messages indicated the problem before it began. The erratic behavior first occurred during normal operation and has continued intermittently. I believe this issue should be investigated as it presents a serious safety concern for Dodge owners.  Thank you for your attention to this matter.  Sincerely, [XXX]  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2018","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11621275,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/10/2024","dateComplaintFiled":"10/22/2024","vin":"1C4RDHAGXJC","components":"SEATS","summary":"There is definitely something wrong with the headrests on the durangos. I was vacuuming my seats and i used the passenger lever to push it back and the headrest on the passenger side popped out and now the clips are broke & it wont pop back in. They definitely need to look into the headrests and fix this issue.","products":[{"type":"Vehicle","productYear":"2018","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11616386,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/27/2022","dateComplaintFiled":"09/25/2024","vin":"1C4RDJDG5JC","components":"SERVICE BRAKES, HYDRAULIC","summary":"The contact owns a 2018 Dodge Durango. The contact stated while driving at an undisclosed speed, the service brakes and the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed with HECU failure. The contact was informed that the HECU needed to be replaced.  The vehicle was not repaired. Additionally, NHTSA Campaign Number: 22V426000 (Service Brakes, Hydraulic) recall repair had been completed in 2023; however, the failure occurred. The contact was informed of NHTSA Campaign Number: 23E019000 (Service Brakes, Hydraulic); however, the VIN was not included. The manufacturer was not made aware of the failure. The failure mileage was approximately 30,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11613065,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/05/2024","dateComplaintFiled":"09/06/2024","vin":"1C4SDJET6JC","components":"EXTERIOR LIGHTING","summary":"I have noticed moisture in the rear tailgate light which houses the rear camera, license plate light, reverse lights and a larger(racetrack) tailight.  I have drained the light a couple of times and noticed a small portion of the light was dim.  This has been going on probably a year.  Last night our son was driving behind and noticed the whole tailgate light had gone out along with the license plate light.  There is no way to service this light it has to be replaced.  The replacement light at the dealer was $1480.  To me that is not an option.  This is definitely a safety and consumer concern in my book.","products":[{"type":"Vehicle","productYear":"2018","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11612364,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/30/2024","dateComplaintFiled":"09/03/2024","vin":"1C4RDHAG9JC","components":"SEATS","summary":"The front passenger side headrest Safety mechanism deployed as I was driving down the road  and upon looking at it, a piece inside is broken.  when the headrest deployed, it hit my passenger in the head, pushing him forward and give him a headache it came out so hard and fast I brought the car to the dealership today, 9/3/24 they said other year, Durango have a recall, but my year  is not one of them there were no warning lights.","products":[{"type":"Vehicle","productYear":"2018","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11609717,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/09/2024","dateComplaintFiled":"08/20/2024","vin":"1C4RDHAG5JC","components":"SEATS","summary":"I was sitting in my car in the car line to drop my children off at school and the passenger seat headrest busted open and scared us 3 half to death. Luckily no one was sitting in the passenger seat, I believe if someone was it would have caused a severe headache and neck pain. I'm so fortunate it did not happen while I was driving either, who knows what my reaction would have been. Apparently this has happened to other vehicles including Dodge Durangos which is what I own. I took it to the dealership like Dodge customer service informed me to do and they weren't sure why it busted open and can't compress it back. The whole thing has to be replaced, $1,200. Dodge customer service doesn't feel like it's an issue and won't replace it. I've had a hard time getting any information from Dodge customer service and I can't seem to get them to call me back. My car has not been wrecked and this is definitely a manufacturing defect that needs to be addressed!! There was no warning at all that this was going to happen and no lights have come on in my car to let me know it did. Dodge needs to put out a recall on the headrest.","products":[{"type":"Vehicle","productYear":"2018","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11609777,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/09/2024","dateComplaintFiled":"08/20/2024","vin":"1C4RDHAG5JC","components":"SEATS","summary":"The AHR system for the passenger seat failed. While sitting in the school line for one of my kids, the passenger headrest (AHR system) malfunctioned and protruded forward. If the force behind the protrusion would have hit someone it could have caused a concussion, if it would have been the driver, could have caused an accident if in motion. Having issues with Dodge warranting for the repair, have had dealership look at it, said it needs to be repaired, and I am currently working on a case with Dodge itself. No warning lamps were on and have not came on since the issue. This is a manufacturing defect and should be covered under the X88.","products":[{"type":"Vehicle","productYear":"2018","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11606456,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"08/04/2024","dateComplaintFiled":"08/05/2024","vin":"1C4RDHDG7JC","components":"AIR BAGS,UNKNOWN OR OTHER","summary":"The driver side headrest \"deployed\" and pushed the headrest to the back of my head. I was sitting in the driver seat and the vehicle was parked, and when I moved a bag from the front passenger seat to the middle row, the driver side headrest opened on it's own.  I cannot compress the headrest together. My concern is this was a faulty safety deployment.","products":[{"type":"Vehicle","productYear":"2018","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11602815,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2021","dateComplaintFiled":"07/16/2024","vin":"1C4RDJDG1JC","components":"ELECTRICAL SYSTEM","summary":"System that failed in my 2018 Durango is the Electrical. Multiple reports from myself as well as other customers as to why the electrical fails in these vehicles is due to heavy rain storms and/or car washes. This issue has cause my electrical to fail and now a costly repair for myself that I should not be responsible for. I have reaches out to the dealership many times with this issue and they failed to help me.   The Electrical issue has been diagnosed by the dealership and are unwilling to help rectifie this issue. This issue is not just affecting me as a customer, but thousands of others.   The issue has been inspected by certified technicians at the dealership and they have contacted the warranty company to let them know of the issue and will not fix the issue because of water damage but this is a well known issue in the 2018 Durangos that then intern affects the Electrical in these vehicles.   Multiple warnings were giving and I reaches out to the dealership multiple times regarding the issue. These issues have been ongoing since owning the vehicle and kept getting swept away by the dealership for the repairs.","products":[{"type":"Vehicle","productYear":"2018","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11598418,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/23/2022","dateComplaintFiled":"07/02/2024","vin":"1C4RDHAG3JC","components":"POWER TRAIN,ELECTRICAL SYSTEM,ENGINE","summary":"Between the transmission slipping since 30k, the engine knocking. The check engine flashing. I have changed the coil packs spark plugs, all filters and still nothing, the auto stop/start does not work it flashes Boggs out and loses power. The whole steering wheel and truck vibrates and shakes to a point you feel like you\u2019re on an incline going up a roller coaster.  I have replaced batteries 2x the windows no longer auto roll down when using fobs even w new batteries and re programming electrical system power randomly fails and all lights go out the. Screen goes out stops working for days on end .","products":[{"type":"Vehicle","productYear":"2018","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11592973,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/21/2022","dateComplaintFiled":"06/07/2024","vin":"1C4RDJDG9JC","components":"EXTERIOR LIGHTING","summary":"Tail gate LED brake light fills with water and cause the light to stop working. Because of the design it has the potential for the driver behind not to see the brake lights which can result in an accident. Reported issue to the dealership and the insurance company that I took extra exterior insurance from and they said it happens all the time and wants me to pay hundreds out of pocket.  This is a manufacturing defect because it happens to many of this model it\u2019s not fair to the customer.  I see many other Durangos with the same issue.  Dodge should compensate the customers.","products":[{"type":"Vehicle","productYear":"2018","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11591217,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/28/2024","dateComplaintFiled":"05/29/2024","vin":"1C4RDJAG2JC","components":"ELECTRICAL SYSTEM","summary":"Engine shuts off randomly by itself. Could be hazardous when it happens while driving on Highways. Vehicle must be stopped and placed in park to restart.","products":[{"type":"Vehicle","productYear":"2018","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11585333,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/23/2024","dateComplaintFiled":"04/25/2024","vin":"1C4RDJDGXJC","components":"EXTERIOR LIGHTING","summary":"The rear taillights are filling up with water and burning the rear lights out which causes safety for other not being able to see the rear of the car. I know 3 other people that have the same issue on there dodge durango. You have to take the bolt out to drain the water. There is no seal or gasket inside preventing water from going in also can cause other electrical problems which is not safe.","products":[{"type":"Vehicle","productYear":"2018","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"},{"type":"Vehicle","productYear":"9999","productMake":"TBD","productModel":"TBD","manufacturer":"ODI Demo Co"}]},{"odiNumber":11584283,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/15/2024","dateComplaintFiled":"04/21/2024","vin":"1C4SDJGJ5JC","components":"EXTERIOR LIGHTING,SERVICE BRAKES","summary":"The center hate LED brake light has water in it and shorted out making visibility of the rear of the vehicle hard to see at night.  Dealer told me this is a very common issue and wants over $1000 for me to order another.  Dodge needs to fix this and make it right as it's a design issue.  This is a serious safety concern and will not drive with my family in the vehicle until able to fix it.","products":[{"type":"Vehicle","productYear":"2018","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11583143,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/13/2024","dateComplaintFiled":"04/15/2024","vin":"1C4RDHAG4JC","components":"POWER TRAIN","summary":"I was driving down the interstate using cruise control. The lane was slowing so I went to accelerate around and the car made a thud noise. After that, the car started to slow and 2 minutes later stated cruise control off then would not shift above 1st gear.","products":[{"type":"Vehicle","productYear":"2018","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11580404,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2024","dateComplaintFiled":"04/01/2024","vin":"1C4RDJDG8JC","components":"UNKNOWN OR OTHER","summary":"Radio screen delaminated and randomly pushing buttons turning functions of the car on and off, adjusting the climate you can\u2019t fix, calling people randomly. This is a very well known issue with these screens and should be a recall. Very distracting to the driver and you are unable to keep this from happening. Unable to control certain functions in the car. Has been delaminating for years but getting worse and more of a problem.","products":[{"type":"Vehicle","productYear":"2018","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11579988,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2024","dateComplaintFiled":"03/28/2024","vin":"1C4RDJAG4JC","components":"EXTERIOR LIGHTING","summary":"Water is getting into the tail lights which is starting to burn the lights out. It's a safety concern especially at night time. They're should be a recall on this issue as fixing it is costly. A lot of people are being affected by this.","products":[{"type":"Vehicle","productYear":"2018","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11579219,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/25/2023","dateComplaintFiled":"03/25/2024","vin":"1C4RDHDG8JC","components":"EXTERIOR LIGHTING","summary":"The contact owns a 2018 Dodge Durango. The contact stated that the driver\u2019s side tailgate LED light had become inoperable. The vehicle was taken to the dealer where it was confirmed that water had gotten inside the lighting enclosure. The dealer stated that the area where the tailgate racetrack light was located needed to be replaced. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The failure mileage was 83,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11578453,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/18/2024","dateComplaintFiled":"03/20/2024","vin":"1C4SDJCT4JC","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING","summary":"Water entered into the rear tail light from rain and shorted the light and caused it to stop working. And is burnt out. This doesn\u2019t have a bulb to replace it\u2019s the entire running light system.","products":[{"type":"Vehicle","productYear":"2018","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11575875,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2024","dateComplaintFiled":"03/06/2024","vin":"1C4SDJCT4JC","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING,STRUCTURE","summary":"There is a problem with the rear middle light on the lift gate.  Water is getting into them and shorting them out then leading it to need a replacement.  This is an on going issue with dodge Durangos.  Something needs to be done with this design flaw on the Durango\u2019s  because they charge 1400 for the part plus labor for it to be replaced when the light wasn\u2019t built right","products":[{"type":"Vehicle","productYear":"2018","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11574810,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/13/2023","dateComplaintFiled":"03/01/2024","vin":"1C4SDJCT6JC","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING,SERVICE BRAKES","summary":"There is a known problem with the rear brake lights allowing water into it. It can ruin the electrical and cause brake lights to go out without the drivers knowledge and could cause and accident. Lucky I was able to fix it for now.","products":[{"type":"Vehicle","productYear":"2018","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11572693,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/12/2020","dateComplaintFiled":"02/19/2024","vin":"1C4RDJEG0JC","components":"ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE","summary":"While driving on the highway, the computer system shut down and all screens went black. The car still drove but none of the controls worked anymore. We could not roll the windows down or turn the fans or a/c on and it was summer so the interior of the car immediately became unbearably hot. We pulled over as soon as it was safe to do so and turned the car off and back on. The system came on partially and we were only able to open the sunroof and roll the rear windows down half way before it stopped working again. We tried cycling the car on and off several more times but the computer system and all controls remained unresponsive and the screens black. The door locks did not work either so we couldn\u2019t secure the vehicle. It was Sunday so no dodge dealerships were open. We were on a family vacation and half way to our destination so we drove an additional 3-4 hours to reach our destination. I took the Durango to the dealership the following day and they kept it for a week. They disconnected and reconnected the battery cable and the system worked again and they could not replicate the problem. We drove home after that without issue. Two weeks later, the same thing happened. This time, I pulled over and disconnected and reconnected the battery cables and that seemed to solve the issue again. We took it back to our local dealership and they could not replicate the issue.","products":[{"type":"Vehicle","productYear":"2018","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11571456,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/12/2024","dateComplaintFiled":"02/12/2024","vin":"1C4RDJDG7JC","components":"ELECTRICAL SYSTEM,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"I received recall 22V-426, the dealer reflashed my vehicle but the problem still exists. My brake lights stay on, stability, auto park, traction control and engine lights come on. The dealer now says I need to replace the exact part listed in recall at my own cost. My state inspection has expired and fails a new safety inspection due to this problem.","products":[{"type":"Vehicle","productYear":"2018","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11571544,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/12/2024","dateComplaintFiled":"02/12/2024","vin":"1C4RDJDG6JC","components":"EXTERIOR LIGHTING,ENGINE","summary":"Rear tail lights are out. All the Dodge Durangos on the road are ! Safety hazard for people behind me and me! Initially part of the light went out tonight the whole light went out . Cam shaft has went bad twice","products":[{"type":"Vehicle","productYear":"2018","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11570567,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2023","dateComplaintFiled":"02/07/2024","vin":"1C4RDJEG0JC","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING","summary":"The \"racetrack\" lights have pooling water in them and are now not working at all. the back end of the truck is a hazard as you are not able to see it.","products":[{"type":"Vehicle","productYear":"2018","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11568730,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/29/2023","dateComplaintFiled":"01/30/2024","vin":"1C4SDJCT0JC","components":"EXTERIOR LIGHTING","summary":"The contact owns a 2018 Dodge Durango. The contact stated that after having the car washed, the racetrack lights and license plate lights became inoperable. There was an abnormal burning odor detected while driving at unknown speeds. There were no warning lights illuminated. The vehicle was taken to an independent mechanic, but the mechanic was unable to determine the cause of the failure. The contact called the local dealer and was provided an estimate for the repair. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The approximate failure mileage was 62,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11568771,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/20/2023","dateComplaintFiled":"01/30/2024","vin":"1C4RDHAG3JC","components":"SERVICE BRAKES","summary":"when trying to break the pedal locks and takes a while to go down. Almost crashed a couple of times due to this.","products":[{"type":"Vehicle","productYear":"2018","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11568208,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2024","dateComplaintFiled":"01/27/2024","vin":"1C4SDJCT2JC","components":"EXTERIOR LIGHTING","summary":"My racetrack light in back has blown LEDs due water getting inside. I\u2019m to the entire light and back up camera needs replacement. It\u2019s a major issue according to other owners who have the same problem.","products":[{"type":"Vehicle","productYear":"2018","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11562839,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/04/2023","dateComplaintFiled":"12/31/2023","vin":"1C4RDJDG7JC","components":"ENGINE","summary":"I bought this car, brand new off the dealer and it has been in perfect shape until 120,000 miles. All of a sudden the check engine light comes in and turns out it was the head gasket!! 5 years old, hasn't needed a thing and the mechanic tells me I need a new engine!? What good is it if I buy a brand new car and take perfect care of it all to end up with the engine going to [XXX]. I have heard other people saying the same thing with their 3.6l pentastar engine. AT 120K...I don't see that being a coincidence if it keeps happening with the SAME engine at the SAME AMOUNT OF MILES.  There is definitely a problem here.   P.s won't let me upload documents on the mechanics diagnosis. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2018","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11562690,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/23/2023","dateComplaintFiled":"12/29/2023","vin":"1C4RDJAG0JC","components":"EXTERIOR LIGHTING","summary":"Vehicle tail light housings (3ea) are not adequately sealed and protected from the elements and allow water/debris to intrude. Water accumulation has caused dimming and shorting of lights. Dodge customer service was contacted and stated they are not currently and will not warranty repair.","products":[{"type":"Vehicle","productYear":"2018","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11561813,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/08/2023","dateComplaintFiled":"12/26/2023","vin":"1C4SDJCT1JC","components":"EXTERIOR LIGHTING","summary":"Center tail light failure in the lift gate. On further inspection all tail lights have water intrusion. Obviously tail/brake light failure is a safety hazard, especially at night. Dodge not owning the problem and the repair parts are extremely hard to find.","products":[{"type":"Vehicle","productYear":"2018","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11560605,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/18/2023","dateComplaintFiled":"12/18/2023","vin":"1C4RDJDG5JC","components":"ELECTRICAL SYSTEM","summary":"The Radio is flashing a message and beeping asking me if I want to reset the clock. Reverse backup doesn\u2019t work when this is happening and it is a huge distraction while driving.","products":[{"type":"Vehicle","productYear":"2018","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11557988,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/27/2023","dateComplaintFiled":"12/01/2023","vin":"1C4RDJDG1JC","components":"POWER TRAIN,ELECTRICAL SYSTEM","summary":"TIPM failure","products":[{"type":"Vehicle","productYear":"2018","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11554777,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/02/2022","dateComplaintFiled":"11/13/2023","vin":"1C4RDJDG7JC","components":"ELECTRICAL SYSTEM","summary":"My radio is malfunctioning turns on and off whenever it presses buttons on it\u2019s own like to change the radio, change the climate and it\u2019s blank or screen black the entire time it switches from Bluetooth to radio or vice versa","products":[{"type":"Vehicle","productYear":"2018","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11553909,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/08/2023","dateComplaintFiled":"11/07/2023","vin":"1C4RDJDG7JC","components":"POWER TRAIN,ELECTRICAL SYSTEM,ENGINE","summary":"My car randomly won\u2019t start could be due to one of the 4 recalls for my make and model I would like have this investigated","products":[{"type":"Vehicle","productYear":"2018","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11540826,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/25/2022","dateComplaintFiled":"08/25/2023","vin":"1C4RDJDGXJC","components":"ELECTRICAL SYSTEM","summary":"I noticed a small air bubble appear on screen. Thought nothing of it until my screen started taping on things on its own. Changing the air, calling random people, changing the radio station, folds down the headrest for the back seats and exiting out of my maps for directions. This is know as ghost touches. I\u2019ve spoke to multiple people who have had the same problems with their durangos. This is very very distracting.","products":[{"type":"Vehicle","productYear":"2018","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11540342,"manufacturer":"Chrysler (FCA US, LLC)","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2020","dateComplaintFiled":"08/23/2023","vin":"1C4SDHCT6JC","components":"ELECTRICAL SYSTEM","summary":"My touchscreen is malfunctioning. It does what it wants when it wants.  Example- it makes my headrest flip up and down Turns the radio stations  Turns the heat/air on/off Turns the heated/cooling seats on/off Backup camera doesn\u2019t work half the time I backed into a dirt embankment and cracked my rear bumper because the backup camera wasn\u2019t working at that time Navigation doesn\u2019t work half the time  Volume works when it wants  Can\u2019t change radio stations sometimes","products":[{"type":"Vehicle","productYear":"2018","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11534477,"manufacturer":"Chrysler (FCA US, LLC)","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/03/2023","dateComplaintFiled":"07/25/2023","vin":"1C4RDJDG9JC","components":"STEERING,AIR BAGS,SEAT BELTS","summary":"While on my way to an appointment it was raining and I noticed my car wasn't handling the water on the road like it usually did. It was pulling to one side or jumping around when it hit shallow water. I turned the traction control off and then back on and that seemed to make a difference. That night I got on NHTSA and searched for recalls with my VIN number. While other 2018 Durango's had recalls on the ESP it said mine wasn't one on them. About a week later it had been storming all night and I was on my way to work the next morning when I come around a curve to deep flowing water covering the road for approx. 30 yards before a small break and then a thin flowing of water for approx. 20 feet which I didn't see because it was still raining. When I hit the deep water it pulled me towards the right ditch, I was able to keep from going in the ditch but it was a constant fight until I was through the puddle. After the first puddle let go of my vehicle there was just enough time for me to feel relieved I had made it through it before I hit the shallow water and my car hydroplaned darting left, entering the ditch, ramping the side of a driveway and going airborne between two trees before coming down on it's front end and sliding 30 feet to a stop. The emergency contact system spoke asking who to contact but none of my ICE was displayed. Thankfully I was wearing my seatbelt although the tensioner didn't lock the belt in place like it should in the event of an accident. Also neither front airbag deployed, only the passenger side air curtain deployed. My passenger side mirror was hit by a mailbox as I ramped the driveway so I assumed that is why the side curtain deployed but the accident crushed and partially removed both my front and back bumper so my 2 front air bags should have deployed as well. An accident report was made and my insurance company ruled my car as a totaled. I told them what happened but I am not sure if the inspected the ESP system or not.","products":[{"type":"Vehicle","productYear":"2018","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11529511,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2023","dateComplaintFiled":"06/29/2023","vin":"1C4RDJAG7JC","components":"SERVICE BRAKES","summary":"ABS module failed and shuts off AWD,cruise control and parksense","products":[{"type":"Vehicle","productYear":"2018","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11524204,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2021","dateComplaintFiled":"05/28/2023","vin":"1C4RDJEG6JC","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING","summary":"The infotainment system screen is delaminating like on many others and cause the screen to act like there\u2019s a ghost touching the screen randomly Val\u2019s people changes stations and scares me it will be full blast out of nowhere  And then there\u2019s the rear center racetrack taillight it fills with water and the bottom right is burnt out like on millions of otheres it should be a recall it does it it on all model years starting with 2014 to current it\u2019s not sealed properly from factory I even bought a new assembly at 1,400$ and it lasted a year my Durango is a 2018","products":[{"type":"Vehicle","productYear":"2018","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11524098,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/26/2023","dateComplaintFiled":"05/27/2023","vin":"1C4SDHCT1JC","components":"ELECTRICAL SYSTEM","summary":"They connect system shuts off randomly impacting the heating and air conditioning. It begins turning on and off distractingly on its own unable to access any features. Disabling use of the back up cameras, heating, navigation, radio or controls of volume.","products":[{"type":"Vehicle","productYear":"2018","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11523331,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/25/2023","dateComplaintFiled":"05/22/2023","vin":"1C4RDHAG6JC","components":"AIR BAGS,ENGINE","summary":"Engine light on for to EVAP leak. Airbag warning light on and off periodically throughout drives.","products":[{"type":"Vehicle","productYear":"2018","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11517079,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/31/2023","dateComplaintFiled":"04/14/2023","vin":"1C4SDHCT1JC","components":"SEATS","summary":"While stopped at a traffic light, the drivers side front headrest exploded forward hitting my wife in the back of the head. Upon inspection, I noticed part of the plastic hinge inside the headrest had broken or sheared off. Although it did not appear to have caused her personal injury, had this occurred while driving it very well could have caused an accident, due to the impact and loud noise.","products":[{"type":"Vehicle","productYear":"2018","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11514842,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/10/2023","dateComplaintFiled":"03/31/2023","vin":"1C4RDHAG9JC","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2018 Dodge Durango. The contact stated after attempting to start the vehicle, the engine failed to turn over. The contact then stated that after several attempts to start the vehicle she smelled a burning odor. No warning lights were illuminated. The AAA was notified of the failure and the battery was replaced; however, the failure recurred. The vehicle was then towed to the dealer where the contact was informed that coolant had leaked in the engine and burned the starter; however, the vehicle was not diagnosed or repaired. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that the repair cost would be covered. The failure mileage was approximately 65,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11514677,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/30/2023","dateComplaintFiled":"03/30/2023","vin":"1C4SDJCT5JC","components":"EXTERIOR LIGHTING","summary":"When using the auto high beam headlights.  The headlights will dim and the high beams do not always come back on.  this appears to happen after seeing yellow signs on the roads.  To fix I have to turn the head light knob to on (which turns the lights off for a second).  This is very dangerous on the dark roads i ride on.  I was told by dealer this is a known issue on many brands and there is no fix.  This has been an on going issue for the last couple of years.","products":[{"type":"Vehicle","productYear":"2018","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11513835,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/26/2023","dateComplaintFiled":"03/26/2023","vin":"1C4SDJCT8JC","components":"UNKNOWN OR OTHER","summary":"The screen to sync clock keeps coming up and I have to X it out to get back to my gps then does it again I have looked this up seems it\u2019s a known issue.  U feel this needs addressing since I use my GPS all the time and this causes me to take my eyes off the road often","products":[{"type":"Vehicle","productYear":"2018","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11512301,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/17/2023","dateComplaintFiled":"03/17/2023","vin":"1C4SDJCT6JC","components":"EXTERIOR LIGHTING","summary":"Tracklight has water intrusion. Replaced twice already. New light has water. Less than 6 months old. Causes rear lighting to fail, including plate light, which is illegal in my state. Failure causes drivers approaching from the rear not to see vehicle on approach, potentially causing an accident.","products":[{"type":"Vehicle","productYear":"2018","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11512195,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/16/2023","dateComplaintFiled":"03/16/2023","vin":"1C4RDJAG1JC","components":"EXTERIOR LIGHTING","summary":"Tail lights fill with water. This caused a safety risk both of electrical fire and lights failing and increasing risk of an accident when due to not being visible from behind. This is a known issue with Dodge Durangos from 2016 to 2020. There are class action lawsuits and petitions requesting dodge fix the problem. I called Dodge corporate and was advised the situation has not been addressed and that it is not under warranty or recall","products":[{"type":"Vehicle","productYear":"2018","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11510625,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2022","dateComplaintFiled":"03/07/2023","vin":"1C4SDHCT6JC","components":"EXTERIOR LIGHTING","summary":"My 2018 Dodge Durango leaked water into the taillight assembly.  I initially removed the bottom taillight screw located inside the liftgate so water would drain.  Later I had to remove the light itself and run a bead of silicone caulking along the top edge where the water leaked into the light assembly.  Generation 3 Dodge Durangos are notorious for leaking water into the \"race track\" shaped taillight which leads to taillight failures.  It's the biggest complaint on my Facebook Durango groups, with almost daily postings.  Once water collects inside the assembly, it leads to taillight partial or total failure.","products":[{"type":"Vehicle","productYear":"2018","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11507120,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/01/2018","dateComplaintFiled":"02/13/2023","vin":"1C4RDHAG6JC","components":"POWER TRAIN,ELECTRICAL SYSTEM,ENGINE","summary":"Multiple occasions I have taken my vehicle to the local dealership I bought it brand new only owner any time it rains my vehicle stops. I have been going down the highway and it has just shut down in the middle of the highway. My vehicle will no longer start after this last rain and snow dealership is not helping and pretty much says I\u2019m on my own still in the vehicle is paid off and I have had nothing but issues with electrical the car randomly shifting out of gear, brake lights leaking because I feel with water and floorboards, becoming soaked when it rains","products":[{"type":"Vehicle","productYear":"2018","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11502609,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/19/2022","dateComplaintFiled":"01/19/2023","vin":"1C4SDJCT6JC","components":"EXTERIOR LIGHTING","summary":"The contact owns a 2018 Dodge Durango. The contact stated that the taillights were not functioning properly. The contact stated that the taillights failed to illuminate as needed. The vehicle was diagnosed by an independent mechanic, and the contact was informed that the taillight assembly seal was not functioning correctly and was allowing water to enter the taillight assembly. The vehicle was not repaired. The dealer was contacted and stated that there was no recall for the failure. The manufacturer was not contacted. The failure mileage was 30,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11499943,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/25/2022","dateComplaintFiled":"01/03/2023","vin":"1C4RDHDG8JC","components":"SERVICE BRAKES","summary":"The vehicle braking system will start alerting the driver to brake when not necassary. Alarm will sound in the vehicle, and Dashboard will start flashing \"BRAKE\" multiple times. it did break automatically once while driving, children were present in the vehicle. I am concerned if the vehicle brakes on it own it cause an accident.  FCA has sent out a notice that our vehicle VIN is not one that is effected but we are having the same problems.","products":[{"type":"Vehicle","productYear":"2018","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11499036,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/27/2022","dateComplaintFiled":"12/27/2022","vin":"1C4SDJCT3JC","components":"ELECTRICAL SYSTEM","summary":"Touchscreen display failure. Causes erratic and distracting behaviors of the HVAC, radio, navigation, phone, and other systems while vehicle is in use.  Prevents setting or changing of safety related settings (ie; lane departure settings, automatic headlamp controls, alarms, etc).","products":[{"type":"Vehicle","productYear":"2018","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11497428,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2022","dateComplaintFiled":"12/14/2022","vin":"1C4RDJDG4JC","components":"UNKNOWN OR OTHER","summary":"The \u201cdo you want to adjust your clock settings\u201d pop up screen keeps popping up repeatedly and disconnecting the car battery does not fix it.","products":[{"type":"Vehicle","productYear":"2018","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11497055,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/11/2022","dateComplaintFiled":"12/12/2022","vin":"1c4sdjct3jc","components":"UNKNOWN OR OTHER","summary":"The sunroof bursted and shattered in what can only be described as an explosion. Driver and passenger were occupying the vehicle at the time the sunroof broke. The vehicle was operated in a standard manner and driven on a highway. The sunroof without having observed any cracks or dings shattered without warning. The resolving explosive noise scared both the driver and passenger, which in itself could lead to an accident if the driver had reacted differently. Some of the shattered glass fell on the occupants. The majority of the glass from the sunroof lifted off and crash down on the road behind the vehicle. The drivers brother was able to witness in his rare view mirror the moment when the glass lifted off and flew over the back of the affected vehicle. There were no vehicles driving behind the affected vehicle at the time, but the glass could have created a safety hazard to people behind and in the vicinity of the affected vehicle.   The problem has not been reproduced or confirmed by a dealer or independent service center, but so far to the knowledge of the owners or the affected vehicle a comparable situation has not been a reported issue at their preferred dealer. The damage is still being dealt with and at this time has not been inspected by anyone.   Again the sunroof bursted without any warning signs. There was just suddenly a bang that can only be compared to a gun shot.","products":[{"type":"Vehicle","productYear":"2018","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11491175,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/14/2022","dateComplaintFiled":"10/27/2022","vin":"1C4RDJDG3JC","components":"BACK OVER PREVENTION","summary":"The contact owns a 2018 Dodge Durango. The contact stated while driving 55 MPH, the rear camera activated independently, without warning. The vehicle was not taken to be diagnosed or repaired. The manufacturer was not contacted or notified of the failure. The approximate failure mileage was 20,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11489186,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2022","dateComplaintFiled":"10/13/2022","vin":"1C4RDJDG2JC","components":"ELECTRICAL SYSTEM,BACK OVER PREVENTION,FORWARD COLLISION AVOIDANCE","summary":"The LCD Screen for my computer has an awkward spot in the top right corner when I bought my vehicle (which only had a very few miles on it). I thought it was just cosmetic and didn't worry much about it.  Eventually, the awkward spot spread into a crack across the top of the screen.  I have read online that this is a known problem that occurs on many of the vehicles of the same year and make.   The screen began to perform on its own, it pushes multiple buttons constantly. This is more than an irritation it is a safety hazard for my family.  The screen controls my heat and air, it turns the heat up and down, from hot to cold and hot again.  I cannot defrost my windshield, as the air flow continues to switch from blower to blower. The seat warmers turn on and off. I am unable to control them, and my passengers can be burned. My backup camera does not function properly effecting the safety of everyone around us.  The screen has pushed emergency call more than once. and totally controls my phone making calls and randomly hanging up on calls as well as muting or turning on and off apps. This is very dangerous for me, as the driver, trying to grab my phone and stop the emergency calls and other things.  I cannot start my car using the auto start to warm up and defrost because the vehicle will not stay on defrost it will continuously switch around. The uconnect usually warns me of traffic hazards and storms in my area, as well as posting the speed limit and directions on the screen.  Without these items, I put myself and my passengers at risk each time we are in the car.   According to many dodge, durango, and general safety forums and blogs I have read, this is a common problem in this vehicle. This should be a safety recall for many reasons.  How can I make a claim to get this replaced at no cost.","products":[{"type":"Vehicle","productYear":"2018","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11488272,"manufacturer":"Chrysler (FCA US, LLC)","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/05/2022","dateComplaintFiled":"10/06/2022","vin":"1C4RDJDGXJC","components":"SERVICE BRAKES, HYDRAULIC","summary":"The contact owns a 2018 Dodge Durango. The contact stated while driving at 25 MPH, the vehicle that was 20 feet away from his vehicle stopped. The contact depressed the brake pedal but it failed to respond, causing the vehicle to crash into the rear of the other vehicle. The air bags deployed. There was no warning light illuminated. The contact did not sustain any injuries. The other driver did not sustain any injuries. A police report was filed. The vehicle was towed to a tow lot, where it remained. The dealer was notified of the failure but provided no assistance. The vehicle was not diagnosed or repaired. The contact later became aware that his VIN was included in NHTSA Campaign Number: 22V426000 (Service Brakes, Hydraulic), which he associated with the failure. The manufacturer was not notified of the failure. The failure mileage was approximately 24,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11487213,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/27/2022","dateComplaintFiled":"09/30/2022","vin":"1C4RDHEG6JC","components":"SEATS","summary":"The contact's wife owns a 2018 Dodge Durango. The contact stated while driving 40 MPH, the headrest deployed inadvertently and struck the contact in the back of the head. There was no warning light illuminated. The contact veered to the side of the road for a moment. There was no injury sustained. The dealer was notified of the failure and referred the contact to the manufacturer for assistance. The manufacturer was notified of the failure and advised the contact that they could not assist since the VIN was not included in an unknown recall and the vehicle was no longer under warranty. The vehicle was not diagnosed or repaired. The failure mileage was approximately 76,050.","products":[{"type":"Vehicle","productYear":"2018","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11487013,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/26/2022","dateComplaintFiled":"09/29/2022","vin":"1C4RDJDG3JC","components":"ELECTRICAL SYSTEM","summary":"The radio is started to ghost touch which means that it is randomly choosing anything on the screen. Because it controls many of the cars features, it can cause things to get out of control while trying to drive. I have video which I couldn't upload.","products":[{"type":"Vehicle","productYear":"2018","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11486850,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/08/2022","dateComplaintFiled":"09/28/2022","vin":"1C4SDJCT2JC","components":"UNKNOWN OR OTHER","summary":"The 8.4 inch Uconnect system will malfunction causing it to randomly press things on the screen. This can cause it to raise the temperature to HIGH with you unable to turn it off. In doing so can be detrimental to the driver because they then become distracted from the road due to the incredibly high temperatures. This is happening for all 8.4 Uconnect systems across all models.","products":[{"type":"Vehicle","productYear":"2018","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11484337,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/21/2022","dateComplaintFiled":"09/13/2022","vin":"1C4SDHCT7JC","components":"ELECTRICAL SYSTEM,SEATS,UNKNOWN OR OTHER","summary":"The vehicle 8.4 inch display has become delaminated.  It constantly changes comfort, radio, navigation, and Wi-Fi setting while the vehicle is in motion.  This is a serious distraction to the driver and a serious safety issue.","products":[{"type":"Vehicle","productYear":"2018","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11483932,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/11/2022","dateComplaintFiled":"09/11/2022","vin":"1C4SDJETXJC","components":"ELECTRICAL SYSTEM","summary":"On multiple occasions, my touchscreen pops up asking if I want to update the clock settings.  There is actually nothing wrong with my clock.   This message continues to repopulate regardless if I hit yes or no.   This message deactivates everything else on the touchscreen (radio, navigation, etc) and causes a major distraction while driving.  This has happened multiple times over the last month and the only way it ends is when I turn the engine off.","products":[{"type":"Vehicle","productYear":"2018","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11483933,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/09/2022","dateComplaintFiled":"09/11/2022","vin":"1C4SDJETXJC","components":"UNKNOWN OR OTHER","summary":"On multiple occasions and at multiple gas stations, whenever I insert the nozzle and fully engage the trigger, the pump shuts off.   My options are to either partially depress the trigger and run the pump at about 1/4 speed or turn the nozzle counterclockwise over 90-degrees.   After posting this matter, I've learned that this is a very common defect with the Dodge Durango that has yet to be addressed with a factory recall.    My concern is that this could create a longer term safety issue if it not taken care of.   My concern is that something may be wrong internally with my tank that could lead to possible leak down the road that I would never know about until its too late.","products":[{"type":"Vehicle","productYear":"2018","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11481892,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/18/2022","dateComplaintFiled":"08/29/2022","vin":"1C4RDHAG8JC","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"The hydraulic control unit antilock break system module in vehicle system reads falsely for pressure in primary circuit. I use car for rental service but can no longer use it until it is fixed","products":[{"type":"Vehicle","productYear":"2018","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11479079,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2022","dateComplaintFiled":"08/12/2022","vin":"1c4rdjdg8jc","components":"UNKNOWN OR OTHER","summary":"Rear taillights. The outter section that is lit around, one small section of leds are not working, very common on all the Durangos. Dodge dealership won't pass my inspection. It has nothing to do with brake lights.  This should be a recall","products":[{"type":"Vehicle","productYear":"2018","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11477715,"manufacturer":"Chrysler (FCA US, LLC)","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"08/04/2022","dateComplaintFiled":"08/05/2022","vin":"1C4SDHCT1JC","components":"SUSPENSION,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"I was driving on I75 North in Florida near Ocala (exit 358) traveling about 70mph when I approached slowing traffic. I attempted a slow and steady stop without slamming on the brakes. The emergency braking system engaged but the vehicle failed to stop and I was not able to completely floor the brakes. In an effort to avoid hitting the vehicle in front of me and causing a multiple car collision I swerved onto the grassy side of the road. Because the car would not stop completely my passenger front wheel made contact with a concrete ditch and my vehicle flipped over resulting in a total loss.","products":[{"type":"Vehicle","productYear":"2018","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11476930,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/09/2021","dateComplaintFiled":"08/01/2022","vin":"1C4RDJDG5JC","components":"ELECTRICAL SYSTEM,ENGINE","summary":"The contact owns a 2018 Dodge Durango. The contact stated that while driving at various speeds, the vehicle lost motive power and stalled. The contact stated that the vehicle lost power steering and braking functionality. During the failure, the vehicle had not lost electrical power with the interior lights and instrument cluster illuminated. The vehicle was towed to the local dealer on multiple occasions for the same failure and the power train control module, engine mounts, and an unknown wiring harness were replaced; however, the failure recurred. The manufacturer was notified of the failure but offered no assistance. The contact was informed that the vehicle was not included in the NHTSA Campaign Number: 18V524000 (Electrical System). The contact indicated that the vehicle had experienced the failure listed in the recall. The failure mileage was 50,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11476713,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/30/2022","dateComplaintFiled":"07/30/2022","vin":"1C4RDHAG5JC","components":"SEATS","summary":"Unknown. My son hit the front passenger headrest with a toy and the headrest deployed. I was in the front passenger seat at the time this happened but it did not hit the back of my head.","products":[{"type":"Vehicle","productYear":"2018","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11475926,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/26/2022","dateComplaintFiled":"07/26/2022","vin":"1C4RDHAG3JC","components":"ELECTRICAL SYSTEM,BACK OVER PREVENTION","summary":"STARTED TODAY - THE CAR NO LONGER WILL TURN OFF. THE CAR JUST DINGS AND DOES NOT STOP. YOU CAN NOT TURN OFF IT WON'T DO IT. CLAIMS ITS NOT IN PARK AND STAYS RUNNING.","products":[{"type":"Vehicle","productYear":"2018","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11475961,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/22/2022","dateComplaintFiled":"07/26/2022","vin":"1C4RDHAG6JC","components":"SEATS","summary":"SUV was parked not and overnight my passenger seat headrest \"active head restraint\" activated and opened up. I contacted Dodge/Chrysler Headquaters and they stated a recall was found for this safety feature but my vehicle VIN was not part of the recall. I should not be responsible for repairs. I know first hand how important safety features are needed on vehicle and how they save lives when working/used properly. I'm an FARS FL Analyst currently contracted with NHTSA","products":[{"type":"Vehicle","productYear":"2018","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11475797,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/25/2022","dateComplaintFiled":"07/25/2022","vin":"1C4RDHAG3JC","components":"ELECTRICAL SYSTEM,SERVICE BRAKES","summary":"This is occurring frequent  the system freaked abs system came on doing 38 miles an hour. Than system freaked out and brake light came on empty tank showed. Check engine than for 2 miles horn Blasted on its own .  After the temperature gauge stopped working and now it continues to state it\u2019s not in park when it is .","products":[{"type":"Vehicle","productYear":"2018","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11475802,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/25/2022","dateComplaintFiled":"07/25/2022","vin":"1C4RDHAG3JC","components":"POWER TRAIN,ELECTRICAL SYSTEM,ENGINE","summary":"Throwing  codes of of lost communication of body control module and cylinder 3 misfire.","products":[{"type":"Vehicle","productYear":"2018","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11474340,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/14/2022","dateComplaintFiled":"07/17/2022","vin":"1C4SDHCT9JC","components":"SEATS","summary":"Headrest deployed while driving","products":[{"type":"Vehicle","productYear":"2018","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11472821,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/23/2020","dateComplaintFiled":"07/07/2022","vin":"1C4RDHAG3JC","components":"ENGINE,FUEL/PROPULSION SYSTEM","summary":"Had to replace fuel canister and sensor. Had to redo fuel system . The evap sensor appeared while driving, engine light came on and car started driving really weird and shaking. It was freaking out did not drive right.","products":[{"type":"Vehicle","productYear":"2018","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11472812,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/07/2022","dateComplaintFiled":"07/07/2022","vin":"1C4RDHAG3JC","components":"ELECTRICAL SYSTEM,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"This is the 4th time in 2 weeks that the ABS  system freaked. I was driving and reached 70mph and it randomly will start slowing kick on the check engine light. Blinks and then throws on the abs warning light.  This has happened in summer and the 1 time it has rained day before.  The system than alerted me to start/stop engine turn off and turn back on. I did do this.  This happens though WHEN I am driving.  The sensors go off, a few days later. It will happen again.  This is extremely dangerous ! I made a video of it this past time","products":[{"type":"Vehicle","productYear":"2018","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11471923,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/20/2022","dateComplaintFiled":"06/30/2022","vin":"1C4RDJAG1JC","components":"EXTERIOR LIGHTING","summary":"Not just mine but many Durangos from 2014-2022 has a defect in which the rear light bar which has no seal gets wet and burns the led light out, this needs to be addressed and recalled asap, I also have pictures of random Durangos I\u2019ve seen at night with the light out in the same spots.","products":[{"type":"Vehicle","productYear":"2018","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11470785,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/21/2022","dateComplaintFiled":"06/23/2022","vin":"1C4RDJEG3JC","components":"ELECTRICAL SYSTEM","summary":"Radio/Nav System  Change radio stations on its own.  The display goes off/on by itself.  The nav system suggested wrong location after an address is typed in.  It makes the headlight beams goes on and off.  The nav does not retain the settings anymore.  I called Dodge and the nav/rad system was replaced at no cost to me. Problem resolved.","products":[{"type":"Vehicle","productYear":"2018","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11466450,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/27/2022","dateComplaintFiled":"05/27/2022","vin":"1C4SDJCT6JC","components":"EXTERIOR LIGHTING","summary":"Track lighting starting to fail. Water accumulation inside the bottom passenger side of track light. 44,000 miles on vehicle. No damage. Presents safety issue with rear visibility. Can cause short in wiring, causing potential fire.","products":[{"type":"Vehicle","productYear":"2018","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11465164,"manufacturer":"Chrysler (FCA US, LLC)","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/13/2022","dateComplaintFiled":"05/18/2022","vin":"1C4RDHDG9JC","components":"VEHICLE SPEED CONTROL","summary":"on May13th I was slowly pulling into my garage : as I was slowly easing my foot off the brake (but still in contact with the brake pedal), the car suddenly accelerated. I pressed my foot hard on the brake but was unable to stop the car. It was traveling very slowly with only about 5 feet to go when it suddenly accelerated. It struck the water heater which is situated against the rear wall of the garage with enough force to make my neck and shoulders hurt.  There was a rubber trash can in front of the heater that may have absorbed some impact.  There was a dent in the bumper.  Inside the house, on the other side of the wall, the paint and plaster were cracked and somewhat displaced and a bureau pushed away from the wall. This acceleration happened without any warning.  This also happened to my 2015 Dodge Durango in Feb 2019.  The situation was almost identical; I was almost done pulling into the garage with my foot lightly on the brake when the car suddenly accelerated and struck the water heater, denting it and causing mor extensive damage to 2 walls inside the house. I had my own mechanic and the dealer evaluate that car and they couldn't find anything wrong.  I did see reports of this happening to other 2015 Durangos at low speed. We traded in the 2015 Durango to the dealer because of the accident and their assurance that they'd never seen this happen  (at the time it wasn't reported in any 2018 Durangos) and we bought the 2018 Durango that was involved in the May 13 acceleration.  I plan to call the dealer but am not sure how to remedy the problem","products":[{"type":"Vehicle","productYear":"2018","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11464966,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/14/2022","dateComplaintFiled":"05/17/2022","vin":"1C4RDHAG0JC","components":"SEATS","summary":"The active headrest restraint deployed in the vehicle with no collision.  It deployed randomly. It looks like there is a broken part inside the headrest. I just bought the car.  I have complained to the dealer because it wasn't like that when I test drove it but I saw it after I bought it and was driving it home.  Could have happened during the final detailing.","products":[{"type":"Vehicle","productYear":"2018","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11464665,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/07/2022","dateComplaintFiled":"05/14/2022","vin":"1C4RDHAG3JC","components":"STEERING,ENGINE","summary":"My engine is not cooling while my vehicle drives more will the transmission cool down now my transmission won\u2019t work the correct way","products":[{"type":"Vehicle","productYear":"2018","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11462569,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/28/2022","dateComplaintFiled":"04/28/2022","vin":"1c4sdjct5jc","components":"ELECTRICAL SYSTEM","summary":"radio and navigation screen, is ghost touching. Just changes settings randomly and often.","products":[{"type":"Vehicle","productYear":"2018","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11461355,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/25/2022","dateComplaintFiled":"04/19/2022","vin":"1C4RDJDG0JC","components":"UNKNOWN OR OTHER","summary":"The touchscreen continuously freezes and displays a prompt about adjusting the clock settings. The screen pops up repeatedly and beeps making the rest of the touchscreen functions unusable.","products":[{"type":"Vehicle","productYear":"2018","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11460554,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/09/2022","dateComplaintFiled":"04/12/2022","vin":"1c4rdjag9jc","components":"AIR BAGS","summary":"The driver side headrest deployed on its own","products":[{"type":"Vehicle","productYear":"2018","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11456428,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/10/2021","dateComplaintFiled":"03/12/2022","vin":"1C4RDHDG8JC","components":"ELECTRICAL SYSTEM","summary":"Electrical system wiring failure/error front under hood.","products":[{"type":"Vehicle","productYear":"2018","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11455956,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/03/2022","dateComplaintFiled":"03/09/2022","vin":"1c4rdjagxjc","components":"EXTERIOR LIGHTING","summary":"unknown. I have a dodge Durango that the racetrack lights on the tailgate not all are working and I've seen some with all the lights out causing a safety hazard.","products":[{"type":"Vehicle","productYear":"2018","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11455371,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/21/2022","dateComplaintFiled":"03/05/2022","vin":"1C4RDJDGXJC","components":"ENGINE","summary":"2018 Durango GT purchased at 30k miles and the oil pan gasket was already worn and leaking oil. Tensioner and pulley also failed. Seems like Mopar utilize low quality parts in general, as minor as they may seem they are vital for me to operate my vehicle safely.","products":[{"type":"Vehicle","productYear":"2018","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11450786,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/29/2021","dateComplaintFiled":"02/07/2022","vin":"1c4rdjdg8jc","components":"ELECTRICAL SYSTEM","summary":"I have a 2018 DD, and my radio screen is doing the same thing. The screen looks like it has a huge bubble, the \"adjust clock \" notification constantly pops up, the screen freezes up; where I can't use any of the functions (no radio, no back up camera, no control over the thermostat, no navigation, cant answer the phone etc). I have to disconnect my battery just to get the screen to go off because it wont shut off after the vehicle is turned off.","products":[{"type":"Vehicle","productYear":"2018","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11448331,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/20/2022","dateComplaintFiled":"01/21/2022","vin":"1C4RDJDG0JC","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING,UNKNOWN OR OTHER","summary":"I noticed an air bubble looking thing on my radio screen. You can see it in the attached video which is just one example from recent. Then my screen starting doing things on it's own. Changing from on thing to the next on it's own. I spoke with my mechanic who was having similar issues and told me about a group he is part of because there are so many people with this same issue. The screen is delaminating and causing what people are referring to as ghost touches. I think this is a safety hazard because it is distracting to have your screen changing constantly. It will make phone calls on it's own, change from heat to AC and turn the fan from high to low. Having your AC blasting in the middle of winter is no treat. Having your heat blasting summer won't be great either. This is a safety issue as well. This is all controlled by the screen. Imagine someone has epilepsy and this crazy screen causes a seizure? I have contacted Dodge and my local Dodge dealer. Nobody wants to acknowledge the issue because I am out of warranty. Warranty or not it's a safety issue that needs addressed before it causes someone to go off the road due to distractions of the radio doing whatever it wants and controlling all kinds of things in your vehicle. I know I am not the first person to reach out or report this issue. I really hope there is something that can be done before someone gets hurt. Thank you for your time and consideration. I wasn't able to get the filed uploaded for the video but when I hear from someone I will try again.","products":[{"type":"Vehicle","productYear":"2018","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11448253,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/20/2022","dateComplaintFiled":"01/20/2022","vin":"1c4rdjdg0jc","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"My 2018 Dodge Durango radio screen is delaminating from the top of the screen working its way down the screen. The screen also freezes up. To the point where the screen is stuck on even when the vehicle is off. When the screen is stuck I can't control any settings, radio, navigation, back up camera won't show, I can't answer the phone hands free. I'm afraid is draining my battery when it stays on like that, I have to disconnect the battery just for the screen to shut off. The adjust the clock notification constantly pops up on the screen. Its unsafe to have to keep disconnecting the battery in an effort to save my battery. It's unsafe to have to take my eyes off the road, to press  the button to close out the adjust clock notification. It's unsafe to not have access to my back up camera to check my surroundings. It's not safe when you have no control over your thermostat. It's not safe to not have access to handsfree function when answering a call.  The problem has been diagnosed by the dealership, and they say I need to replace the whole radio. The first appearance of the problem was around January of 2021, that's when the screen started pealing, then the adjust the clock notification started popping up during the summer of 2021 and the screen freezing and won't shut off started January 2022.","products":[{"type":"Vehicle","productYear":"2018","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11447624,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/15/2022","dateComplaintFiled":"01/15/2022","vin":"1C4RDJAG8JC","components":"EXTERIOR LIGHTING","summary":"Water Intrusion caused rear lift gate \"racetrack light\" tail lights including license plate lights to become inoperable. This poses an obvious risk to safety as the lighting is relied upon by drivers, in dark conditions, to detect the rear of my vehicle. If a driver behind me were to fail to detect the rear of my vehicle, in dark conditions, they could easily collide with the rear of my vehicle. If this were to happen, there is a great possibility that persons in either vehicle could be seriously injured or killed. A simple Google search of this issue would reveal that there are hundreds if not thousands of complaints on the same issue. So far dodge has refused to acknowledge this manufacturer's defect or the possible safety implications it can cause.","products":[{"type":"Vehicle","productYear":"2018","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11447068,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/10/2022","dateComplaintFiled":"01/11/2022","vin":"1C4RDJAG9JC","components":"EXTERIOR LIGHTING","summary":"The contact owns a 2018 Dodge Durango. The contact stated that the taillights failed to operate as needed. The vehicle was taken to a local dealer where it was diagnosed with needing the taillights to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure and was awaiting a response. The failure mileage was approximately 55,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11444596,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/21/2021","dateComplaintFiled":"12/21/2021","vin":"1C4SDJCT4JC","components":"SUSPENSION","summary":"The 2018 Dodge Durango has a blown rear shock. I have wore shocks out but never seen blown seals. The car barely has 50k and is not covered under warranty, or my extended warranty. They are on backorder and apparently this is not a new problem. The soonest I can get a shock is the 23rd of next month. It is not safe to drive.","products":[{"type":"Vehicle","productYear":"2018","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11442599,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/18/2021","dateComplaintFiled":"12/03/2021","vin":"1C4SDJCT1JC","components":"ENGINE","summary":"Doing some checking problems with this particular vehicle it seems that the water pump/ radiator has problems. My vehicle has a anti-freeze leak when at idle leaving a stream in the driveway. Thus causing a problem for pets and wildlife. The engine warning light has come on. The a/c compressor makes a noise also. FYI.","products":[{"type":"Vehicle","productYear":"2018","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11442377,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/17/2021","dateComplaintFiled":"12/02/2021","vin":"1c4sdhct2jc","components":"ELECTRICAL SYSTEM","summary":"The Uconnect Radio has started to delaminate and causes the system to randomly change between radio, satellite radio, navigation, clock, etc. This fully integrated system also controls A/C, Heat, rear backup camera, all adjustable functions in the vehicle, and is unsafe when this happens. Dealership offers to update the radio but it has nothing to do with the software it's the touchscreen. Diagnosis and repair is around $1500.00 to $2000.00 not covered under warranty. This issue is with all models of Dodge Chrysler with 8.4\" Uconnet radios as seen in the online forums.","products":[{"type":"Vehicle","productYear":"2018","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11439523,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/30/2021","dateComplaintFiled":"11/05/2021","vin":"1C4SDJGJ0JC","components":"ENGINE","summary":"MY CAR IS A DODGE DURANGO SRT8, YEAR 2018 , VIN# [XXX], WITH ONLY 20,000 MILES AND THE ENGINE TRANSMISSION BROKE. IT IS UNDER GUARANTEE AND THE DEALER  HAS BEING COMPLIANT. I AM AFFRAID THAT IN THE WEB MEDIA MORE OWNERS WITH THE SAME ENGINE ARE EXPERIENCING THE SAME ISSUE AS ME. THERE IS A NOTIFICATION THAT THE ENGINE HAD A FACTORY ERROR IN THE MANUFACTURING, THEY MENTION A PARK LOCK ROD CAUSING PROBLEMS WITH THE TRANSMISSION.  I AM SEARCHING IF THERE IS ANY RECALL, BUT IT SEEMS THAT THE PROBLEM IS BEGINNING TO FLOURISH. PLEASE I WILL APPRECIATE MORE INFORMATION AND SUGGESTION FROM YOU OF WHAT SHOULD I DO. THANKS.  INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).","products":[{"type":"Vehicle","productYear":"2018","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11434974,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2021","dateComplaintFiled":"09/30/2021","vin":"1c4rdjdg1jc","components":"ELECTRICAL SYSTEM","summary":"My radio screen cover is separating and looks like a big air bubble which causes the radio system to change stations and the system is not usable. So when you\u2019re using the navigation system it cuts off the navigation system and the whole system starts to reboot. I was backing up in a reboot and he couldn\u2019t and it affected the back up camera. I went to the dealer in Waldorf Maryland, and they told me that they had several people who complained about this the attendant said they had at least one a day they came here for that problem.","products":[{"type":"Vehicle","productYear":"2018","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11433158,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2021","dateComplaintFiled":"09/16/2021","vin":"1C4RDHDG4JC","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"The display screen seems to be separating from the internal screen.  The this separation is causing touch input that is not done by me.  It causes random changes including the display of the back up camera while driving in a forward motion.  This can be alarming to the driver as it makes you think your vehicle has come out of gear into reverse as well as serve as a general distraction.  The first few times it happened to me, I slammed on breaks in traffic almost causing an accident. The dash/console also randomly reset itself.","products":[{"type":"Vehicle","productYear":"2018","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11431798,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/31/2021","dateComplaintFiled":"09/05/2021","vin":"1c4sdjctxjc","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING","summary":"The racetrack light strip on the trunk isn\u2019t water tight. Rain water, melting snow, car washes, etc, cause water and condensation to build up inside the light. This builds up and fries the LEDs in the rear taillights. This then caused an electrical problem that caused a headlight to malfunction. Dodge/Chrysler refused to help me with this. I had to replace it out of pocket and 2 months later my new one had the same problem. I see tons of Durango\u2019s on the road with burnt out taillights due to this issue. The part is over $1,000 and is always on back order because of how often it fails. My car has less than 30k miles and has never been in an accident.  This is a safety issues as my taillights are less visible and it causes other lights, such as my headlight to fail as well. They will not issue a recall, this is ridiculous. An over $40,000 car that isn\u2019t waterproof and the manufacturer won\u2019t remedy the problem.","products":[{"type":"Vehicle","productYear":"2018","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11428869,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/11/2021","dateComplaintFiled":"08/12/2021","vin":"1C4SDJCT8JC","components":"ELECTRICAL SYSTEM","summary":"The 8.4 inch Uconnect screen has a well know delamination issue. It usually starts at the top of the screen and the delamination rapidly spreads. As it spreads, the touch screen can intermittently press buttons on the screen by itself. It can select any setting/function on the screen and can even go through setting menus all by itself.  This issue has caused me to almost get into an accident several times. The first time it happened the Uconnect started going through settings while I was driving and caused me to swerve while trying to regain control of what it was doing. Another time it almost caused me to crash what when I was driving through a town in the rain while using the GPS on the Uconnect. When I was trying to find my turn the GPS started randomly going through settings and I swerved while I was trying to take control and figure out where I was supposed to turn. Additionally, the delamination effects the visibility of the back up camera.   I would be extremely surprised if this issue hasn\u2019t caused an accident. Groups on Facebook have users report this issue on almost a daily basis and Dodge is aware of the delamination issue. They have looked at mine and told me it\u2019s something they see all the time.","products":[{"type":"Vehicle","productYear":"2018","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11428891,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/22/2021","dateComplaintFiled":"08/12/2021","vin":"1C4SDJCT0JC","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"Since the latest update the radio will intermittently without notification reboot which will also occur when using navigation. It also has caused the vehicle to display a blue screen when in reverse. With the blue screen displayed the driver is unable to see objects, pedestrians, or vehicles that maybe in their path of reverse travel. Rebooting while driving causes an unnecessary distraction to the driver especially if the driver was relying on navigation while traveling in an unknown area. This happened in a previous radio and was subsequently replaced.","products":[{"type":"Vehicle","productYear":"2018","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11428616,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/11/2021","dateComplaintFiled":"08/11/2021","vin":"1C4SDJCT7JC","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING","summary":"The tail light and license plate lights on my 2018 Dodge Durango have shorted out. This issue is happening on models of earlier and later years of the Dodge Durango and there are many forums all over the internet discussing this issue. The light accumulates water in it and shorts out. I have not found any evidence of water in my lights as the thousands of other owners have but the same symptoms of this issue are happening to my Durango even though I keep it in the garage.  My lights just went out today and there are less than 45,000 miles on the vehicle. The lights are LEDs so they should last quite awhile. I know the lights are not burnt out because I replaced the license plate lights with new oem ones a few months ago and they are already out again.   The tail light on the Durnago is split into three sections, left, center, and right. The center part which is the largest, provides the most visibility for my vehicle while on the road is the section that commonly burns out for the Dodge Durangos as it has with mine. Owners are reporting this issue with less than 7,000 miles on the vehicles.  A short can cause a fire. My Durango is garage kept so if that vehicle sets fire, my house, myself, my wife, and my 3 children will all be burned alive. The fact that it is garage kept also makes this issue very ridiculous because it is hardly out in the weather. Especially since I work from home and my wife is a stay at home mother. We hardly go anywhere, especially if it is raining.   Another safety issue this may cause is if the tail light is blinking or suddenly begins to blink, drivers behind me may think I am slamming on my breaks and this could cause a pile up on the highway. Pile ups can kill numerous people on the road.   While the light is not shinning at all, other vehicles on the road lose visibility of my vehicle. This is especially the case in foggy weather or at night. If people cannot see me, they may hit me possible killing my family or their own.","products":[{"type":"Vehicle","productYear":"2018","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11427517,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/31/2021","dateComplaintFiled":"08/02/2021","vin":"1c4rdhdgxjc","components":"SEATS","summary":"The contact owns a 2018 Dodge Durango. The contact stated while the vehicle was stopped at a red light the front passenger\u2019s seat headrest air bag inadvertently deployed. The vehicle was not involved in a collision. There was no warning light illuminated. The contact was able to continue driving to her residence.  The vehicle was not diagnosed or repaired by a dealer or independent mechanic. The manufacturer was not made aware of the failure. The failure mileage was approximate 21,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11426521,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/13/2021","dateComplaintFiled":"07/26/2021","vin":"1c4sdhctxjc","components":"ELECTRICAL SYSTEM","summary":"Uconnect 8.4 screen is delaminating which causes it to press random buttons and display reverse camera when vehicle is in drive.","products":[{"type":"Vehicle","productYear":"2018","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11423401,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/30/2021","dateComplaintFiled":"07/04/2021","vin":"1C4RDHDG1JC","components":"ELECTRICAL SYSTEM","summary":"The adhesive on the uconnect infotainment center is coming undone. This appears to be due to the screen component is not rated to be stored in conditions higher than 90c. The glue holding the screen and digitizer is melting leaving gaps on the screen. This causes 'ghost touches' where the affected area rapidly changes inputs. Since the infotainment is tied to many functions in the car they can be inadvertently toggled while driving. Owners living in southern states who leave their car outside may experience the inside of the car exceeding the storage temp of the screen and causing this failure.","products":[{"type":"Vehicle","productYear":"2018","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11422671,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/25/2021","dateComplaintFiled":"06/28/2021","vin":"1C4SDJCT4JC","components":"EXTERIOR LIGHTING","summary":"Rear center track light gaskets/seals leak causing lighting failure. This is commonly known, particularly among late model Dodge Durango community. So many can't be wrong.","products":[{"type":"Vehicle","productYear":"2018","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11417839,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/18/2021","dateComplaintFiled":"05/19/2021","vin":"1C4RDHAG4JC","components":"SEATS","summary":"On May 18, 2021, I got in my vehicle and was securing my seatbelt when I heard a really loud noise and felt something brush my head. I got out of the vehicle, walked around and inspected as I was not certain what it was. When I opened the rear passenger door, I noticed the headrest had deployed on the driver's side seat. The car was not in motion - it was not even on.  This is a known defect, however, according to Fisher Chrysler Dodge Jeep Ram, our vehicle is not one of the ones affected, yet this still happened.  It is at the dealership to be repaired.  Dodge has been advised of this incident.","products":[{"type":"Vehicle","productYear":"2018","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11414308,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/15/2021","dateComplaintFiled":"04/28/2021","vin":"1C4SDJCTXJC","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING","summary":"RAIN WATER LEAKS INTO THE BRAKE LIGHTS AND RUINS IT ALL. THE DEALERSHIP SAID IT COSTS $1,400 BECAUSE THEY HAVE TO REPLACE EVERYTHING. EVERYWHERE I CALLED IS BACK ORDERED ON THE PARTS BECAUSE THIS HAPPENS SO FREQUENTLY. THE CAR BARELY HAS 20K MILES ON IT.","products":[{"type":"Vehicle","productYear":"2018","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11413330,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/17/2021","dateComplaintFiled":"04/22/2021","vin":"1C4RDJAG9JC","components":"EXTERIOR LIGHTING","summary":"WATER LEAKING INTO REAR LIFTGATE LAMP(RACETRACK LIGHT) SHORTED OUT ABOUT 6 INCHES OF THE LED LOWER LEFT SIDE. REMOVED WATER THROUGH MOUNTING SCREW HOLE. VEHICLE WAS STATIONARY HOWEVER WATER ENTERED WHILE DRIVING IN RAIN ALSO","products":[{"type":"Vehicle","productYear":"2018","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11408114,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/14/2021","dateComplaintFiled":"04/14/2021","vin":"1C4RDJDGXJC","components":"ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM","summary":"I PURCHASED A 2018 DODGE DURANGO ON MARCH 9, 2021. A MONTH AFTER BARELY DRIVING IT, I NOTICED THAT I CAN'T FILL UP ALL THE WAY AS FAR AS GAS. SECOND TIME TRYING TO FILL UP. LOOKS LIKE IT A 'FILLER NECK' ISSUE. ALSO, THE BUTTON TO LOCK ALL PASSENGER WINDOWS DOES NOT WORK. IT WON'T LOCK THE WINDOWS. THE BUTTON JUST LOCKS UP OR DOWN BUT WON'T LOCK THE PASSENGER WINDOWS. I PICK UP MY CHILDREN FROM WORK AND I'M AFRAID THEY MAY PLAY WITH THE WINDOWS.","products":[{"type":"Vehicle","productYear":"2018","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11405966,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2021","dateComplaintFiled":"04/01/2021","vin":"1C4SDHCT3JC","components":"EXTERIOR LIGHTING","summary":"THE RACETRACK LIGHT BAR (ATTACHED TO THE DECK LID) HAS GOTTEN WATER INSIDE IT, (IT WAS THIS WAY WHEN I BOUGHT IT) AND NOW THE LIGHT IS NO LONGER WORKING.  THIS IS A COMMON PROBLEM ON THE DODGE DURANGO, AS I HAVE SEEN MULTIPLE PEOPLE WHO ARE HAVING THIS PROBLEM.","products":[{"type":"Vehicle","productYear":"2018","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11405385,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/14/2019","dateComplaintFiled":"03/29/2021","vin":"1C4SDJCT3JC","components":"SUSPENSION","summary":"AT 20,00 MI THE SHOCKS STARTING KNOCKING AND DEALER SAID NOT COVERED UNDER WARRANTY. AT 50,000 MI THEY ARE COMPLETTLY SHOT NO SHOCK ACTION AT ALL AND DEALER SAYS $500.00 PER SHOCK AND $150.00 LABOR PER SHOCK","products":[{"type":"Vehicle","productYear":"2018","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11405203,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/26/2021","dateComplaintFiled":"03/28/2021","vin":"1C4RDJAG9JC","components":"EXTERIOR LIGHTING","summary":"LIFTGATE LAMP HAS WATER INFILTRATION AND DAMAGES THE LED LIGHTS PART NUMBER 68156575AG   THIS HOUSING ALSO INCORPORATES THE REVERSE LAMPS AND REVERSE CAMERA SYSTEM","products":[{"type":"Vehicle","productYear":"2018","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11405078,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/26/2021","dateComplaintFiled":"03/26/2021","vin":"1C4RDJAG1JC","components":"FUEL/PROPULSION SYSTEM","summary":"ISSUES FILLING ALL THE TIME -  THE GAS PUMP KEEPS SHUTTING OFF LIKE IT'S FULL BUT IT'S NOT.  SOME PLACES LIKE EVERY 1.00  GOT TO RESET THE PUMP - SOME PLACES DO NOT WORK AT ALL.","products":[{"type":"Vehicle","productYear":"2018","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11404390,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/08/2020","dateComplaintFiled":"03/22/2021","vin":"1C4SDJCT5JC","components":"ELECTRICAL SYSTEM","summary":"UCONNECT 8.4C NAV RADIO SCREEN CONTINUALLY RESETS AND OR STAYS BLANK. MULTIPLE TRIPS TO DEALER AND TWO SCREEN REPLACEMENTS WITH NO AVAIL. SAFETY CONCERN, VERY DISTRACTING AND NO BACK UP CAMERA USE WHEN IT GOES OUT, HAS STAYED OFF FOR MULTIPLE DAYS. NO CLIMATE CONTROL, RADIO OR CAMERA.. OCCURS PRIMARILY IN MOTION, VERY RANDOMLY.","products":[{"type":"Vehicle","productYear":"2018","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11402930,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/13/2021","dateComplaintFiled":"03/14/2021","vin":"1C4RDJAGXJC","components":"EXTERIOR LIGHTING,STRUCTURE","summary":"2018 DODGE DURANGO WITH 48,000 MILES. REAR TAILLIGHTS FILL WITH WATER. (ALSO KNOWN AS THE RACETRACK LIGHT). THE TAILLIGHT ASSEMBLLY WILL FILL WITH WATER FROM RAIN WATER OR A SIMPLE CAR WASH. THIS CAUSES THE REAR TAILLIGHT TO FLICKER ON AND OFF OR BURN OUT COMPLETELY. THIS IS AN ON GOING ISSUE WITH THE 2014 AND NEWER DURANGO. THIS IS A DESIGN FLAW FROM DODGE AND THEY WILL NOT COVER IT AND MAKE IT RIGHT. DODGE HAS ALSO NOT UPDATED THIS DESIGN TO IMPROVE IT EITHER. AFTER REPLACEMENT IT WILL ONLY BE A MATTER OF TIME BEFORE IT WILL DO IT AGAIN.  THIS IS A BIG SAFETY ISSUE AND THERE SHOULD BE A RECALL ON THIS POORLY DESIGNED PART. THEN ON TOP OF IT, THE LOCAL DODGE DEALER WILL  CHARGE YOU $1200 FOR A NEW ONE.  I ATTACHED SOME PICTURES. I ALSO TOOK VIDEO OF THE WATER DRAINING OUT OF THE TAILGATE AND TAILLIGHTS FLICKERING ON AND OFF BUT COULDN'T UPLOAD THEM.","products":[{"type":"Vehicle","productYear":"2018","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11398857,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/08/2021","dateComplaintFiled":"03/03/2021","vin":"1C4SDJGJ8JC","components":"UNKNOWN OR OTHER","summary":"GPS LOCATION IS OFF BY 50 MILES OR SO AND VEHICLE COMPASS INDICATES WRONG OR OPPOSITE HEADING.","products":[{"type":"Vehicle","productYear":"2018","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11398020,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/23/2021","dateComplaintFiled":"02/26/2021","vin":"1C4RDJDG7JC","components":"ELECTRICAL SYSTEM,VISIBILITY/WIPER","summary":"SUV ONLY HAS 42K MILES AND THE MOTOR THAT CONTROLS THE WINDOW FLUID JUST STOP WORKING. THE WIPERS WORK BUT WHEN YOU PUSH THE BUTTON FOR THE WIPES TO SPRAY THE WIDOWS THE MOTOR STOP SOUND AND WILL NOT SPRAY","products":[{"type":"Vehicle","productYear":"2018","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11395053,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/08/2019","dateComplaintFiled":"02/07/2021","vin":"1C4RDJDG4JC","components":"EXTERIOR LIGHTING","summary":"2018 DODGE DURANGO LAMP LIFTGATE FILLS WITH WATER AND CAUSE THE LIGHT TO FAIL.","products":[{"type":"Vehicle","productYear":"2018","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11389796,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/19/2018","dateComplaintFiled":"01/25/2021","vin":"1C4SDJGJ2JC","components":"FUEL/PROPULSION SYSTEM","summary":"I WAS UNABLE TO ADD FUEL TO THE VEHICLE WITHIN A REASONABLE AMOUNT OF TIME UNTIL DODGE REPLACED THE FUEL FILLER NECK ASSEMBLY. THE FUEL WOULD POUR OUT ONTO THE GROUND OR THE PUMP WOULD KEEP SHUTTING OFF BEFORE THE TANK WAS FULL.","products":[{"type":"Vehicle","productYear":"2018","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11388464,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/10/2021","dateComplaintFiled":"01/16/2021","vin":"1C4RDJAG9JC","components":"ELECTRICAL SYSTEM,ENGINE","summary":"VEHICLE WOULD NOT START AFTER SITTING 45 MINUTES. STARTED AFTER JUMP AND DIED AGAIN NEXT  DAY. RECHARGED BATTERY AND IT WORKED SCAN TOOL HAD THREE CODES DEAD BATTERY FOG LIGHT SWITCH AND DRIVERS DOOR SWITCH   SECOND ISSUE IS OIL IN THE AIR BOX WHICH THE DEALER IS TRYING TO RESOLVE WITH A PCV VALVE. HOWEVER THIS VEHICLE ONLY HAS 39 K MILES","products":[{"type":"Vehicle","productYear":"2018","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11386889,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/06/2021","dateComplaintFiled":"01/07/2021","vin":"1C4RDJEG1JC","components":"UNKNOWN OR OTHER","summary":"REAR HATCH WINDOWS JUST SHATTERED FOR NO REASON","products":[{"type":"Vehicle","productYear":"2018","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11386546,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/23/2020","dateComplaintFiled":"01/04/2021","vin":"1C4RDJDG6JC","components":"EXTERIOR LIGHTING","summary":"THE TRACK LIGHTING (TAIL LIGHT) ON THE HATCH HAS WATER IN IT ALONG WITH CONDENSATION. I ONLY HAVE 24K MILES ON MY DURANGO.","products":[{"type":"Vehicle","productYear":"2018","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11385556,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/23/2020","dateComplaintFiled":"12/30/2020","vin":"1C4RDJAG9JC","components":"ELECTRICAL SYSTEM","summary":"PARASITIC DRAW ON BATTERY   BATTERY DIED SUDDENLY AND STAYS CHARGED ONE OR TWO DAYS   FIRST TIME IT WAS SHUT OFF FOR 30 MINUTES IN PARK WAS JUMP STARTED AND OPERATING   SECOND TIME SIT OVERNIGHT AND BATTERY WAS COMPLETELY DRAINED FAILED TO JUMPSTART   APPLIED CHARGER OVERNIGHT AND VEHICLE STARTED   THIS HAS BEEN REPEATED 3 TIMES   AUTOMATIC START SYSTEM HAS NOT FUNCTIONED SINCE PURCHASED 3 MONTHS AGO","products":[{"type":"Vehicle","productYear":"2018","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11378267,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/06/2020","dateComplaintFiled":"12/07/2020","vin":"1C4RDJDG1JC","components":"EXTERIOR LIGHTING","summary":"JUST BOUGHT THIS CAR IN AUGUST. I DIDN'T NOTICE THE ENTIRE REAR RED LIGHTS WEREN'T WORKING UNTIL I GOT PULLED OVER. I'M GUESSING THEY DIDN'T WORK AT ALL AND I JUST DIDN'T NOTICE IT.","products":[{"type":"Vehicle","productYear":"2018","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11376250,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/06/2020","dateComplaintFiled":"11/24/2020","vin":"1C4SDJET5JC","components":"STRUCTURE","summary":"I WAS DRIVING DOWN THE HIGHWAY WHEN I HEARD A LOUD NOISE. I LOOKED IN MY MIRRORS AND SAW A PIECE OF MY CAR IN THE MIRROR.  IT WAS THE PLASTIC PIECE OFF MY DOOR.  I COULDN'T STOP BEING ON THE HIGHWAY LUCKY THAT IT DIDN'T HIT ANOTHER VEHICLE.  I TOOK IT TO THE DEALERSHIP, SAM LEMAN IN MORTON ILLINOIS WHERE I WAS TOLD THIS HAPPENS WITH DURANGOS, BEING BLOWED OFF.  TO ME THIS IS A SAFETY HAZARD TO OTHER VEHICLES, ESPECIALLY IF A MOTORCYCLE WAS BEHIND ME.  I HAVE HAD ISSUES WITH LACK OF CARE FROM THE DEALERSHIP, BUT OTHER THAN THAT, THIS SHOULD BE RECALLED FROM DODGE AS IT COULD HAVE CAUSED AN ACCIDENT.","products":[{"type":"Vehicle","productYear":"2018","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11364090,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2019","dateComplaintFiled":"10/13/2020","vin":"1C4RDJDG3JC","components":"ELECTRICAL SYSTEM","summary":"MY VEHICLES ENTERTAINMENT SYSTEM SCREEN SHUTS DOWN TO THE DISPLAY SHOWING DODGE.  IT WILL STAY THERE UNTIL IT DECIDES TO RESTART. THE ONLY TWO ITEMS WORKING ARE VEHICLE TEMPERATURES, AIR FLOW SPEED AND SHUT OFF OR TURN ON.  NOTHING ELSE IS  AVAILABLE TO SELECT OR OPERATE WITH IN THE ENTERTAINMENT SYSTEM. THIS INCLUDES THE LOST OF UCONNECT IF I WAS DISPLAYING MAPS FOR NAVIGATION.  I HAVE NOTICED A STRANGE ODOR LIKE A BATTERY OR WIRES OVER HEAT SMELL AS I'M DRIVING AS THIS OCCURS.  THIS IS HAPPENING MORE FREQUENTLY LEAVING ME WITHOUT THE COMFORTS WE EXPECT AND PAID FOR, NOT TO MENTION THE CONCERN OF IS THERE A MAJOR ISSUE GOING ON?  THERE ARE MANY FORMS ON LINE STATING THIS HAS BEEN A REOCCURRING ISSUE SINCE 2016 POINTING THE BLAME BETWEEN THE FCA AND THE UCONNECT PUSHING UPDATES.  I WOULD LIKE TO SEE DODGE FIX THEIR PRODUCT. IT DOES NOT MATTER IF THE VEHICLE IS STATIONARY, MOVING, ON A CITY STREET, OUT ON A COUNTY HIGHWAY OR INTERSTATE. DEALER STATES THEY NO NOTHING ABOUT IT.  I ASKED THEM TO RESEARCH IT.  THEY STATE BRING IT IN FOR A DIAGNOSTIC.  DODGE STOP GIVING THE CONSUMER A RUN AROUND AND FIX IT.  I ASSUME THAT IS WHY YOU HAVE ENGINEERS THIS COULD BE A HAZARD TO THE PUBLIC.  THIS IS AN ON GOING ISSUE","products":[{"type":"Vehicle","productYear":"2018","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11363999,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/15/2019","dateComplaintFiled":"10/12/2020","vin":"1C4RDHAG7JC","components":"SUSPENSION,ELECTRICAL SYSTEM,WHEELS","summary":"THERE IS A RUBBING/GRINDING SOUND FROM THE FRONT RIGHT TIRE GOING 55+MPH.  THE HEATING & COOLING IS SHUTTING OFF AND NOT TURNING BACK ON. RADIO SCREEN IS HOT TO THE TOUCH","products":[{"type":"Vehicle","productYear":"2018","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11354127,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/29/2020","dateComplaintFiled":"09/10/2020","vin":"1C4RDJDGXJC","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING","summary":"I WAS PULLED OVER AT NIGHT BY A POLICE OFFICER FOR NOT HAVING ANY REAR LIGHTS. THE OFFICER INFORMED ME THAT HE IS ALWAYS PULLING DODGE DURANGO'S OVER BECAUSE THIS IS A COMMON PROBLEM THAT THE LIGHTS FILL UP WITH WATER AND THE ELECTRICAL COMPONENTS CORRODE AND NO LONGER FUNCTION. THIS IS A 2018 THAT DID NOT PASS A PA SAFETY INSPECTION IN 2020 WITHOUT PAYING $1,888.51 TO REPLACE THE DAMAGED PARTS. THE GASKET AND SEALANT ON THIS PRODUCT BREAKS DOWN IN A SHORT PERIOD OF TIME ALLOWING RAIN WATER TO FILL UP INSIDE THE TAIL LIGHT RACETRACK ASSEMBLY THAT IS ONE PART CONTAINING THE LICENSE PLATE LIGHTS, BACKUP CAMERA AND REAR BACKUP LIGHTS.I CALLED FCA CUSTOMER CARE AND THEY REFUSED TO PROVIDE ANY ASSISTANCE AND WERE WELL AWARE OF THE PROBLEM. THIS PROBLEM HAS BEEN ONGOING SINCE THE 2014 MODELS AND DODGE IS NOT WILLING TO ELEVATE OR SOLVE THE PROBLEM AND THE CONSUMER IS UNKNOWINGLY DRIVING WITHOUT LIGHTS UNTIL BEING PULLED OVER BY THE POLICE OR THE VEHICLE DOES NOT PASS A SAFETY INSPECTION. THIS ISN'T A $100 EXPENSE THAT IS BEING IGNORED BUT A $1,900 EXPENSE. THIS VEHICLE COULD HAVE ONLY 1,000 MILES OR 500,000 MILES BUT SHOULDN'T BE BREAKING DOWN IN LESS THAN 3 YEARS. THIS IS NOT NEGLECT OR WRONGDOING ON THE PART OF THE CONSUMER AND IS CLEARLY A QUALITY CONTROL BREAKDOWN THAT IS BEING IGNORED. HOW CAN WE REQUEST THE GOVERNMENT TO INVESTIGATE AND ISSUE A SAFETY RECALL ON THIS DEFECT TO GUARANTEE THAT THE VENDORS AND MANUFACTURERS OF THE DEFECTIVE PRODUCT ARE THE ONES PAYING FOR THE REPAIRS AND NOT THE CUSTOMERS WHO ARE THE VICTIMS DURING THIS PANDEMIC WHEN I AM OUT OF WORK AND DON'T HAVE $2,000 JUST SITTING AROUND AND I'M STRUGGLING TO PAY THE BILLS AND PUT FOOD ON THE TABLE FOR MY FAMILY?","products":[{"type":"Vehicle","productYear":"2018","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11354002,"manufacturer":"Chrysler (FCA US, LLC)","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"07/19/2020","dateComplaintFiled":"09/09/2020","vin":"1C4RDJAG1JC","components":"AIR BAGS,STRUCTURE","summary":"I WAS IN A COLLISION, GOING 70*MPH ON THE EXPRESSWAY. GUY IN FRONT OF ME SLAMMED ON HIS BREAKS WITH NO ONE IN FRONT OF HIM. I HAD NO TIME TO STOP, SLAMMED INTO THE BACK OF HIS CAR. NOT A SINGLE AIRBAG DEPLOYED INSIDE THE VEHICLE, THE WHOLE FRONT END WAS SMASHED IN.","products":[{"type":"Vehicle","productYear":"2018","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11350522,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/16/2020","dateComplaintFiled":"08/20/2020","vin":"1C4RDHAG3JC","components":"EXTERIOR LIGHTING,WHEELS,FUEL/PROPULSION SYSTEM","summary":"69000 MILES, CHECK ENGINE LIGHT CAME ON. CODES P0440 WAS THROWN 2X. I ALREADY REPLACED PURGE VALVE AT MY OWN COST. I ALSO INFORMED DODGE. THEY WON'T FIX IT UNLESS I PAY FOR DIAGNOSIS. WHICH I ALREADY HAD ONE DONE. ALSO HEADLIGHT BULB DROPPED AT 38K MILES AND I INFORMED DODGE AND MECHANIC. SHE SAID I DIDN'T HAVE THE WARRANTY ON IT AND THEY WOULDN'T REPLACE UNLESS I PAID FULL COST","products":[{"type":"Vehicle","productYear":"2018","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11339627,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2020","dateComplaintFiled":"07/15/2020","vin":"1C4SDHCT6JC","components":"ELECTRICAL SYSTEM","summary":"THE VEHICLE HAS SEVERE RADIO ISSUES TO THE POINT WHERE IT IS DISTRACTING TO DRIVE. IT STARTED WITH WEATHER ALERTS FROM COUNTIES OVER 100 MILES AWAY. NOW IT CONSTANTLY SWITCHED BETWEEN THE TIME SETTINGS, RADIO, AND AC WHICH IS A HUGE DISTRACTION WHEN DRIVING. IF I ATTEMPT TO SHUT OFF THE AC SETTINGS WILL MOVE UP AND DOWN ON THEIR OWN. THIS HAPPENS WHILE THE VEHICLE IS STATIONARY OR IN MOTION.","products":[{"type":"Vehicle","productYear":"2018","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11330072,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/20/2020","dateComplaintFiled":"06/22/2020","vin":"1C4RDJDG6JC","components":"EQUIPMENT,UNKNOWN OR OTHER","summary":"THE DISPLAY SCREEN WENT COMPLETELY OFF AS IF I WAS JUST TURNING ON THE CAR. YOU CAN'T SEE ANYTHING IN THE DISPLAY SCREEN EXCEPT FOR DODGE AND ALSO THE VOLUME BUTTON WOULD NOT WORK. WHEN THIS HAPPENS, I USED HAVE TO TURN OF THE VEHICLE AND TURN BACK ON . SOMETIMES IT WORKS WITHIN THE FIRST TRY OTHER TIMES IT TAKES SEVERAL ATTEMPTS.  *TR","products":[{"type":"Vehicle","productYear":"2018","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11330118,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/22/2020","dateComplaintFiled":"06/22/2020","vin":"1C4RDHAG9JC","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"THIS HAS HAPPENED MULTIPLE TIMES TO ME AND HAS RECENTLY BECOME A DAILY STRUGGLE. I SEEM TO BELIEVE THE ELECTRICAL PANEL BEHIND THE DASH MAY HAVE A SHORTAGE OF SOME SORT. I CAN BE STATIONED AT A LIGHT OR MOVING AND MY SCREEN DISPLAYING THE ODOMETER WILL COMPLETELY TURN WHITE. SOME TIMES IT SLOWLY FADES AWAY AND OTHER TIMES JUST COMPLETELY GOES WHITE. THIS HAPPENS WHILE I'M IN MOTION AND I LITERALLY HAVE NO WAY TO MONITOR MY SPEED, OTHER THAN RELY ON MY RPM'S. TODAY, 6/22/2020, I WAS TRAVELING THROUGH MY NEIGHBORHOOD AND THE DASH WAS DISPLAYING FINE. I COME TO A STOP TO TURN AND MY DISPLAY BEGINS TO FADE. I AM NOT GOING FASTER THAN 34 MPH. EVENTUALLY, THE DISPLAY TURNS COMPLETELY WHITE AND MY SCREEN FOR THE RADIO REBOOTS. I PURCHASED THIS VEHICLE USED WITH 10K MILES ON IT. NOW I WONDER WHY IT WAS TRADED IN SO EARLY.  *TR","products":[{"type":"Vehicle","productYear":"2018","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11324178,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/11/2020","dateComplaintFiled":"05/11/2020","vin":"1C4RDJAGXJC","components":"ELECTRICAL SYSTEM,ENGINE","summary":"I STOPPED AT A STOPLIGHT, AND WHEN I TRIED TO ACCELERATE THE CAR STALLED  ENGINE LIGHT WAS BLINKING, DRIVE LIGHT ON THE DRIVE STICK WAS BLINKING EVEN THOUGH  IT IS ALREADY ON DRIVE. TRIED TO SHIFT IT TO PARK AND DRIVE AGAIN BUT THE DRIVE STICK IS LOCKED AND THE BREAK PADS WERE ALSO LOCKED IN PLACE. TURNED OFF THE AUTO START/STOP AND PUSHED THE START BUTTON WITH THE KEY FOB AND THE CAR STARTED AGAIN. GOOD THING IT WAS A RED LIGHT, BUT I DON'T WANT TO HAPPEN AGAIN ESPECIALLY IF I'M DRIVING WITH MY FAMILY.  *TR","products":[{"type":"Vehicle","productYear":"2018","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11317670,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/12/2020","dateComplaintFiled":"03/12/2020","vin":"1C4SDJGJ6JC","components":"UNKNOWN OR OTHER","summary":"THE TRAVEL LINK WEATHER ALERTS ARE A DANGEROUS AND INCREDIBLY ANNOYING FEATURE.  IT FORCES YOU TO TAKE YOUR EYES OFF THE ROAD AND TEND TO IT OR IT WON'T UNBLOCK YOUR SCREEN. I DONT CARE IF IT'S WINDY 3 COUNTIES OVER. I DONT WANT MY NAVIGATION SCREEN BLOCKED WHILE I'M TRYING TO GET SOMEWHERE.   I HAVE BEEN THROUGH THE RINGER GETTING THE SXM TRIAL DEACTIVATED BUT THE WEATHER ALERTS HAVE NOT STOPPED. I'VE BEEN TO THE DEALER AND DONE MY FAIR SHARE OF RESEARCH JUST TO FIND OUT THERE IS NO WAY TO STOP THEM. SIRIUS IS NO HELP AT ALL.","products":[{"type":"Vehicle","productYear":"2018","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11311207,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/24/2009","dateComplaintFiled":"02/24/2020","vin":"1C4SDJET0JC","components":"VISIBILITY/WIPER","summary":"I BOUGHT A 2018 DURANGO FROM DODGE IN APRIL OR MAY 2019 SUPPOSEDLY \"NEW\". ITS HAD 2995 MILES ON IT FROM THEM JOYRIDING IN IT THROUGH TOWN. IT HAS BEEN IN AN ACCIDENT AND THEY DIDN'T DISCLOSE IT BUT CHARGED ME BRAND NEW PRICE. 6 MONTHS AFTER PURCHASING THE WINDSHIELD STARTS CRACKING ON THE SIDE WHERE IT GETS GLUED ON TO THE VEHICLE DUE TO WEATHER CHANGE. OF COURSE SINCE THE DEALERSHIP CHANGED HANDS MAGICALLY THERE IS NOTHING THEY WILL DO AND I CONTACTED DODGE AND THEY REFUSE TO HELP ME. THIS CRACK IS NOT DUE FROM A ROCK OR ANYTHING I DID IT SHOWED UP OVER NIGHT.","products":[{"type":"Vehicle","productYear":"2018","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11300486,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/14/2020","dateComplaintFiled":"01/20/2020","vin":"1C4RDJAG7JC","components":"EXTERIOR LIGHTING","summary":"REAR 'RACETRACK' LIGHTING AND LICENSE PLATE LIGHTING SHORTS OUT AND DOES NOT FUNCTION. THIS IS CAUSED BY WATER LEAKING INTO AND BEING RETAINED IN THE ASSEMBLY. THIS ISSUE IS THOROUGHLY DOCUMENTED IN A VARIETY OF ONLINE FORUMS. WHEN THE LIGHTS ARE INOPERATIVE, THE REAR OF THE VEHICLE IS VERY DARK AND POSSES A SAFETY ISSUE BY INCREASING THE CHANCES OF A REAR END COLLISION.","products":[{"type":"Vehicle","productYear":"2018","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11298892,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/14/2019","dateComplaintFiled":"01/12/2020","vin":"1C4RDHDG5JC","components":"ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE","summary":"THIS LETTER IS A WRITTEN NOTICE TO DODGE/CHRYSLER CORPORATION THAT I AM TIRED OF THE WAY THEY ARE TREATING ME. I PURCHASED A 2018 DODGE DEALER GT, WITH ONLY 2,800 MILES. IT WAS A DEALER DEMO AND IT HAS BEEN NOTHING BUT PROBLEMS. STARTING FROM INSIDE OF INTERIOR FALLING APART, WHICH WAS FIXED BY DEALER. HOWEVER, AT 8,000 MILES OR SO THE ENGINE STARTED DEVELOPING AN INTERMITTENT RATTLE, THAT HAS GOTTEN WORSE OVER TIME. I HAVE TRIED COMMUNICATING WITH DODGE WITH VERY LITTLE HELP. RIGHT NOW I HAVE AN OPEN CASE WITH DODGE BUT SO FAR MY CASE MANAGER HAS NOT BEEN ANY HELP. MY ENGINE IS GETTING DAMAGED, AND LAST TIME I TOOK TRUCK TO DEALER FOR SERVICE THE SERVICE ADVISOR TOLD ME THEY WOULD NOT OPEN ENGINE TO LOOK INTO ENGINE WITHOUT ENGINE LIGHT. DODGE IS TREATING ME BAD. THE TRUCK EVEN TURNED OF WHILE DRIVING BUT THAT WAS ONLY ONCE, WHO KNOWS OF LATER IT WILL HAPPEN AGAIN. I FEEL THIS TRUCK IS A BIG SAFETY ISSUE THAT DODGE IS SIMPLY JUST IGNORING.","products":[{"type":"Vehicle","productYear":"2018","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11298897,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/08/2020","dateComplaintFiled":"01/12/2020","vin":"1C4RDHDG5JC","components":"SERVICE BRAKES","summary":"OUR DODGE DURANGO GT, HAS DEVELOPED A LOUD POP SOUND WHEN COMING TO A FULL STOP. I TOOK IT TO ANCIRA DODGE IN SAN ANTONIO, THEY ADVISED ME THE CALIPERS ARE HITTING BRAKE PADS AND THERE IS NOTHING THEY CAN DO. I FEEL THIS IS A SAFETY ISSUE AND DODGE AGAIN DOES NOT WANT TO HELP. OUR TRUCK HAS BARELY 21,787 MILES AND I'M HAVING SO MANY ISSUES WITH THIS DEFECTIVE VEHICLE.","products":[{"type":"Vehicle","productYear":"2018","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11298898,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/25/2019","dateComplaintFiled":"01/12/2020","vin":"1C4RDHDG5JC","components":"ELECTRICAL SYSTEM","summary":"OUR 2018 DODGE DURANGO GT, HAS ELECTRICAL ONGOING ISSUES. THE PADDLE SHIFTERS ON STEERING WHEEL ARE CONTROLLED THROUGH RADIO SETTINGS. EVERY TIME I TURN PADDLE SHIFTERS OFF, THEY JUST RESET AND TURN BACK ON. THIS IS DANGEROUS BECAUSE COMING OUT INTO A BUSY INTERSECTION I NEED TO PULL SAFELY INTO ROAD AND THE TRUCK HAS THE PADDLE SHIFTERS ENGAGED MAKING IT DANGEROUS. I THEN HAVE TO MANUALLY DISENGAGE THEM THROUGH STEERING WHEEL SO THAT TRUCK CAN DROVE AGAIN NORMAL. DODGE ACKNOWLEDGES PROBLEM BUT REFUSES TO FIX IT. HAVE DOCUMENTED THIS, PLEASE HELP.","products":[{"type":"Vehicle","productYear":"2018","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11288064,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/30/2019","dateComplaintFiled":"12/10/2019","vin":"1C4SDJCT3JC","components":"VISIBILITY/WIPER","summary":"NOVEMBER 30, 2019, MY HUSBAND AND I WERE DRIVING ON THE INTERSTATE, IT WAS 34 DEGREES OUTSIDE AND WE HAD THE DEFROST AND HEAT ON LOW SETTING {1}.  THEN A SOUND LIKE A GUNSHOT, THEN COLD AIR COMING FROM THE ROOF AND COULD HEAR GLASS BOUNCING AROUND.  WE PULLED OVER.  SAW WHAT HAD HAPPENED AND COULDN'T FIGURE OUT HOW.  NO ONE WAS EVEN AROUND US WHEN IT HAPPENED SO NOTHING HIT IT.  THEN LOOKING CLOSER, COULD SEE THAT THE GLASS WAS RAISED A BIT AND THE SEALS SURROUNDING IT WERE LIFTED IN A FEW PLACES.  THE SUNROOF EXPLODED OUTWARD.","products":[{"type":"Vehicle","productYear":"2018","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11279390,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2019","dateComplaintFiled":"11/11/2019","vin":"1C4SDJCT8JC","components":"ELECTRICAL SYSTEM","summary":"THE REAR TAIL-LIGHT SYSTEM (COVERS ENTIRE REAR OF CAR) ON MY DODGE DURANGO STARTED TO LEAK DUE TO AN INADEQUATE SEAL AND THE TAILLIGHT SYSTEM BURNED OUT IN VARIOUS SPOTS. ONCE OUT IT BECOMES MUCH HARDER TO SEE THE REAR OF THE VEHICLE AND CREATES A VERY HAZARDOUS SITUATION. THIS HAPPENED IN THE FIRST YEAR OF OWNERSHIP. DODGE WILL NOT COVER THIS AND WANTS JUST UNDER $1,000 TO REPLACE IT. I BELIEVE THIS SHOULD BE CHECKED INTO AS THE DECREASED TAIL LIGHT CAN BE HARD TO SEE ESPECIALLY IN THE SNOWY CLIMATE WE HAVE HERE IN WISCONSIN.","products":[{"type":"Vehicle","productYear":"2018","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11278779,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/17/2019","dateComplaintFiled":"11/07/2019","vin":"1C4SDJETXJC","components":"VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM","summary":"I GOT THE CAR WITH 100 MILES ON IT AND THESE PROBLEMS CONTINUE.... KROGER'S AND MANY OTHER GAS STATION PUMPS KICK OFF WHILE FUELING.  I HAVE TRIED PULLING THE NOZZLE OUT SOME, SQUEEZING THE TRIGGER LESS, ETC & THEY STILL KICK THE PUMP OFF. IT LITERALLY TAKES 10 MINS TO PUMP $20 WORTH OF GAS.     ALSO, I HAVE A SLIGHT DELAY WHEN PRESSING THE GAS PEDAL FROM A STOP SIGN, ETC.  ITS LIKE A SECOND DELAY THEN ITS LIKE IT DECIDES TO GO AHEAD & GO.  RADIO/CONTROL SCREEN HAS ALREADY BEEN REPLACED DUE TO IT GOING TO A FULL BLACK SCREEN & FULL BLUE SCREEN, SHUTTING OFF, ETC.  HOWEVER, EVEN THE NEW RADIO STILL LOSES THE PROGRAMMED STATION SETTINGS.","products":[{"type":"Vehicle","productYear":"2018","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11277381,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/22/2019","dateComplaintFiled":"10/31/2019","vin":"1C4RDJDG5JC","components":"ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),FUEL/PROPULSION SYSTEM","summary":"CAR STALLS WHILE DRIVING, DOESN'T START. IF IT SIT FOR A BIT, IT WILL START WITH CHECK ENGINE LIGHT ON. LIGHT TURNS OFF AFTER A WHILE UNTIL IT STALLS AGAIN","products":[{"type":"Vehicle","productYear":"2018","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11271109,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/25/2019","dateComplaintFiled":"10/25/2019","vin":"1C4SDHCTXJC","components":"POWER TRAIN","summary":"TL* THE CONTACT OWNS A 2018 DODGE DURANGO. WHILE ATTEMPTING TO PARK THE VEHICLE, THE GEAR SHIFT BECAME STUCK IN THE NEUTRAL POSITION. THERE WERE NO WARNING INDICATORS ILLUMINATED PRIOR TO THE FAILURE. THE CONTACT MADE MULTIPLE ATTEMPTS TO SHIFT THE VEHICLE OUT OF NEUTRAL, BUT WAS UNSUCCESSFUL. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 18V280000(POWER TRAIN), BUT THE VIN WAS EXCLUDED FROM THE RECALL. HELFMAN DODGE CHRYSLER JEEP RAM FIAT (7720 KATY FWY, SUITE A, HOUSTON, TX 77024, (713) 533-6100) WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE CONTACT WAS REFERRED TO NHTSA TO HAVE THE VEHICLE ADDED TO THE RECALL. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER HAD NOT BEEN NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 29,080.","products":[{"type":"Vehicle","productYear":"2018","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11266161,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2019","dateComplaintFiled":"10/04/2019","vin":"","components":"STEERING,ELECTRICAL SYSTEM","summary":"TL* THE CONTACT OWNS A 2018 DODGE DURANGO. WHILE OPERATING THE VEHICLE AND MAKING A RIGHT TURN, THE VEHICLE WOULD NOT IMMEDIATELY TURN AND WOULD CONTINUE TO DRIVE STRAIGHT. THE VEHICLE WAS TAKEN TO HENDRICK DODGE (81 MACKENAN DR, CARY, NC)  WHERE THE STEERING WAS RECALIBRATED, BUT THE FAILURE CONTINUED INTERMITTENTLY. ALSO, WHILE OPERATING THE VEHICLE, THE VOLTAGE METER CONTINUOUSLY FLUCTUATED. THE ALTERNATOR, BATTERY, AND BATTERY TERMINALS WERE REPLACED, BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 10,000. THE VIN WAS UNKNOWN.","products":[{"type":"Vehicle","productYear":"2018","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11257366,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/15/2019","dateComplaintFiled":"09/23/2019","vin":"1C4SDJCT9JC","components":"ELECTRICAL SYSTEM","summary":"TL* THE CONTACT OWNS A 2018 DODGE DURANGO. WHEN THE CONTACT STARTED THE VEHICLE, OPENED THE DOOR, OR DROVE IN REVERSE, THE PARKING AND DRIVING ASSISTANCE INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO CHRYSLER DODGE JEEP RAM FIAT OF BAY RIDGE (8635 18TH AVE, BROOKLYN, NY 11214, (888) 578-2533) WHERE IT WAS DIAGNOSED THAT THE DRIVING ASSISTANCE AND PARKING SENSOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS NOT TAKEN BACK TO THE DEALER AND WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 24,667.","products":[{"type":"Vehicle","productYear":"2018","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11255194,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/06/2019","dateComplaintFiled":"09/12/2019","vin":"1C4RDJAG2JC","components":"SERVICE BRAKES","summary":"MY VEHICLE ONLY HAS 17,500 MILES ON IT AND THE BRAKES ARE CONSTANTLY SQUEAKING. I'VE CLEANED THE ROTORS, BUT IT STILL MAKES THIS GOD AWFUL SQUEAK. THE BRAKES SHOULD BE GOOD FOR ANOTHER 25,000 MILES, BUT I DON'T THINK IT'S GOING TO MAKE IT.","products":[{"type":"Vehicle","productYear":"2018","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11253945,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/06/2019","dateComplaintFiled":"09/08/2019","vin":"1C4SDJCT3JC","components":"ELECTRICAL SYSTEM","summary":"THE VEHICLE'S TRAVEL LINK SYSTEM GIVES WEATHER WARNINGS THAT POP UP ON THE RADIO/NAVIGATION SCREEN, WHILE THE VEHICLE IS IN MOTION. THE CURRENT WEATHER WARNINGS ARE FROM COUNTIES THAT ARE 100'S OF MILES FROM MY AREA, AND EVEN IN ANOTHER STATE. ONCE THESE POP UPS OCCUR, YOU TAKE YOUR EYES OFF THE ROAD TO ENSURE THEY ARE NOT OF IMPORTANCE FOR YOUR AREA. I WAS TOLD BY SIRIUS XM THAT THERE WAS NO WAY TO DISABLE THIS FEATURE OR CORRECT THE ISSUE OF THE POP UPS BEING FOR A STORM THAT OCCURRED LAST WEEK, AND THERE ARE CURRENTLY NO ACTIVE WEATHER WARNINGS.","products":[{"type":"Vehicle","productYear":"2018","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11252576,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/30/2019","dateComplaintFiled":"08/31/2019","vin":"1C4RDHAG2JC","components":"UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL (ESC)","summary":"I WAS IN A DRIVE THRU RESTAURANT AND ONCE I FINISHED MY ORDERED I WAS GOING TO PULL FORWARD, BUT WHEN I PUSHED THE GAS MY CAR WOULDN'T MOVE FORWARD. SO I LOOKED DOWN AT MY GEARSHIFT AND IT WAS BLINKY ON DRIVE MODE, THEN I PUT MY CAR ON PARK TURNED IT OFF MY CAR THEN TURNED IT BACK ON AND I WAS ABLE TO MOVE FORWARD. AND ALSO MY CHECK LIGHT ENGINE LIGHT CAME ON AS WELL WHEN THAT INCIDENT HAPPENED.","products":[{"type":"Vehicle","productYear":"2018","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11243258,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/15/2019","dateComplaintFiled":"08/12/2019","vin":"1C4SDJGJ4JC","components":"SERVICE BRAKES","summary":"\"BREMBO BREAK PADS\" I PURCHASED MY VEHICLE IN OCTOBER OF 2018, I WAS QUOTED FOR NEW BRAKE PADS ALL AROUND AT 9000 MILES IN JUNE OF 2019. AFTER FINDING OUT ABOUT THE MANUFACTURE WARRANTY, I WAS TOLD THAT I ONLY NEED REAR BRAKE PADS REPLACED NOW. (NOTE: THERE IS LESS THEN 1MM ON REAR PADS CURRENTLY AND 4MM ON THE FRONT PADS) , I TOLD THE MANAGER AT RYDELL THAT, I BELIEVE THE BRAKING SYSTEM IS DEFECTIVE. I HAVE NEVER HERD OF REPLACING THE BRAKE PADS ON A BRAND NEW VEHICLE THIS SOON.  I CALLED THREE DIFFERENT DEALERS AND THEY FIND IT WEIRD THAT I HAVE TO CHANGE THE BRAKES ALREADY WITH ONLY 9000 MILES ON THE CAR. MIND YOU, I AM THE FIRST OWNER OF THIS VEHICLE AND WHEN I PURCHASED IT, IT HAD 300 MILES ON THE CAR ALREADY. THE MANAGER, RICK GUZMAN AT RYDELL IN SAN FERNANDO EVEN WENT AS FAR AS TO ACCUSE ME OF RACING MY VEHICLE. HOWEVER, SHOULDN'T BALDING TIRES COINCIDE WITH THAT ACCUSATION? EVERYTHING ON MY VEHICLE IS THE SAME AS IT WAS WHEN I DROVE OF THEIR LOT IN OCTOBER OF 2018. THERE IS NO WAY, AFTER PUTTING 8,700 MILES ON MY OWN, THAT I SHOULD NEED TO CHANGE ALL FOUR BRAKE PADS ON A BRAND NEW VEHICLE. AND THE DEALER IS NOW FIGHTING ME TO ONLY CHANGE THE BRAKES IN THE REAR. I BELIEVE ALL FOUR PADS SHOULD BE CHANGED OUT. WITH THE REAR PADS AT 1MM AND THE FRONT PADS AT 4MM, SOMETHING SOUNDS REALLY WRONG. THE VEHICLE IS NOT EVEN A YEAR OLD YET !","products":[{"type":"Vehicle","productYear":"2018","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11240935,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/29/2019","dateComplaintFiled":"07/31/2019","vin":"1C4RDJDG3JC","components":"ELECTRICAL SYSTEM","summary":"THE VEHICLE AFTER BEING STARTED AND DRIVEN WILL NOT SHUT OFF. THE ENGINE WILL EVENTUALLY TURN OFF BUT THE CAR REMAINS IN ACCESSORY MODE UNTIL COMPLETELY DRAINING THE BATTERY. THE VEHICLE THEN HAS TO HAVE THE BATTERY POWERED UP SEPARATELY AND RESTARTED.","products":[{"type":"Vehicle","productYear":"2018","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11233959,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/22/2019","dateComplaintFiled":"07/22/2019","vin":"1C4SDJGJ4JC","components":"UNKNOWN OR OTHER","summary":"WITH THIS INCIDENT MY DODGE DURANGO SRT WAS TOWED TO THE DEALERSHIP ON FRIDAY THE 19TH AND IT STILL HASN'T BEEN SEEN NOR DIAGNOSED. MY HUSBAND AND I HAVE BEEN CALLING ALL DAY WITH NO ANSWER THEN WAS TOLD IT WAS IN THE SHOP BUT NOW THEY ARE TELLING US THAT IS HASN'T BEEN IN THE SHOP AND IT MIGHT BE TOMORROW WHICH IS TUESDAY. EVERY TIME I DEAL WITH THEM IT'S A PROBLEM","products":[{"type":"Vehicle","productYear":"2018","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11228877,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/23/2019","dateComplaintFiled":"07/02/2019","vin":"1C4RDHDG7JC","components":"ELECTRICAL SYSTEM,AIR BAGS","summary":"AIR BAG WARNING LIGHT CAME ON IN MY VEHICLE. I PLACED A SERVICE REQUEST TO GET IT CHECKED OUT ON 03/29/19. LANDMARK DODGE INSPECTED THE VEHICLE, BUT WAS TOLD THAT A SPECIAL PART NEEDED TO BE ORDERED.     WHEN THE SPECIAL PART WAS DELIVERED, I THEN HAD TO MAKE ANOTHER SERVICE APPOINTMENT TO GET THE PART CHANGED/FIXED. UNFORTUNATELY THE NEXT AVAILABILITY WASN'T TILL 05/23/19. I CAME IN ON THIS DATE TO GET MY VEHICLE SERVICE. AFTER INSPECTION, I WAS TOLD THAT ANOTHER PART HAD TO BE ORDERED TO FIX THE AIR BAG WARNING. I WAS TOLD THAT I'D BE CONTACTED ONCE THAT PART CAME IN. IT'S 07/02/19 AND I HAVEN'T HEARD ANYTHING FROM THE DEALERSHIP.     ANOTHER ISSUE I FOUND LATER, WHILE DRIVING WAS THAT MY HORN DOES NOT WORK. IT IS BELIEVED TO HAVE BEEN DISCONNECTED. I BELIEVE THIS TO BE VERY DANGEROUS TO OPERATE VEHICLE WITHOUT HORN, AND WITHOUT MY AIRBAG SYSTEM FUNCTIONING PROPERLY.","products":[{"type":"Vehicle","productYear":"2018","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11228708,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/29/2019","dateComplaintFiled":"07/01/2019","vin":"1C4RDHAG8JC","components":"POWER TRAIN,UNKNOWN OR OTHER","summary":"WHEN COMING TO A SLOW STOP IN A DRIVEWAY AND SHIFTING CAR INTO PARK CAR WILL NOT STAY IN PARK AND SHIFT BACK INTO DRIVE.","products":[{"type":"Vehicle","productYear":"2018","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11221887,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/30/2019","dateComplaintFiled":"06/22/2019","vin":"1C4SDJCT3JC","components":"EXTERIOR LIGHTING","summary":"WATER POOLING INSIDE RACE TRACK TAILLIGHT CAUSING OUTAGES IN PARTS OF TAILLIGHT","products":[{"type":"Vehicle","productYear":"2018","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11221310,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/08/2019","dateComplaintFiled":"06/19/2019","vin":"1C4SDHCT0JC","components":"WHEELS","summary":"I PURCHASED A VEHICLE FROM STG AUTO GROUP IN GARDEN GROVE AND NOTICED A WEEK LATER WHILE MY CAR WAS PARKED IN MY DRIVEWAY,  THAT THERE WAS A LARGE SLASH ON THE FRONT PASSENGER TIRE ON THE WHEEL WALL WITH AN ORANGE PAINTED CIRCLE AROUND IT. I WAS TOLD BY A PROFESSIONAL THAT THE DEALERSHIP NOTICED IT,  AND CIRCLED THE SLASH BECAUSE WAS MEANT FOR IT TO TO BE CHANGED TO PASS THE SAFETY INSPECTION TO BE SOLD. THE SERVICE DEPARTMENT DID NOT REPLACE THE TIRE BEFORE SELLING AND NOW IS A SAFETY HAZARD. THE DEALER IS REFUSING TO REPLACE THE TIRE.","products":[{"type":"Vehicle","productYear":"2018","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11218763,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/05/2019","dateComplaintFiled":"06/09/2019","vin":"1C4RDHDG3JC","components":"UNKNOWN OR OTHER","summary":"I WAS DRIVING DOWN THE FREEWAY AT APPROXIMATELY 55 MPH AND HEARD A LOUD BOOM. THERE WAS NOTHING THAT FLEW INTO MY CAR OR IMPACTED IT IN ANYWAY. I WAS UNSURE OF WHAT IT WAS AND CONTINUE DRIVING. WHEN I STOPPED AT THE HOUSE I LOOKED AROUND THE VEHICLE AND THERE WAS NO VISIBLE SIGNS OF DAMAGE SO I DID NOT THINK ANYTHING OF IT. THE NEXT DAY WHEN I WAS DRIVING, I WENT TO OPEN MY SUNROOF AND SAW THAT IT HAD SHATTERED. I INSPECTED THE GLASS AND COULD NOT SEE ANY IMPACT. I DID HAVE WINDOW TENT ON MY GLASS, WHICH IS A GOOD THING. THAT MEANS THAT THERE WAS NO GLASS THAT FLEW INTO MY CAR","products":[{"type":"Vehicle","productYear":"2018","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11217405,"manufacturer":"Chrysler (FCA US, LLC)","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/02/2019","dateComplaintFiled":"06/02/2019","vin":"1C4RDHAG9JC","components":"VEHICLE SPEED CONTROL,SERVICE BRAKES","summary":"I WENT THROUGH CHEETAH CAR WASH WITH MY 2018 DODGE DURANGO AND UPON EXITING THE CAR WASH AND RECEIVING GREEN SIGNAL TO DRIVE I SHIFTED FROM \"N\" TO \"D\" AND STARTED SLOWLY DRIVING TOWARD THE VACUUM CLEANING AREA. AS I WAS SLOWLY PULLING INTO THE PARKING LOT, THE VEHICLE SUDDENLY ACCELERATED AND HIT THE POST AND BUILDING, CAUSING IT TO STOP. I CALLED THE POLICE TO THE SCENE AND THEY HAD THE VEHICLE TOWED TO BASHAM TOWING SERVICE IN BOWLING GREEN, KY. PLEASE INVESTIGATE THIS VEHICLE FOR MECHANICAL FAILURE, BECAUSE IF THIS HAD HAPPENED ON INTERSTATE, THIS COULD HAVE ENDED WAY WORSE. I FOUND INFORMATION ONLINE THAT DODGE DURANGO HAS BEEN HAVING  A NUMBER OF SIMILAR ISSUES. HTTP://WWW.CARPROBLEMZOO.COM/DODGE/DURANGO/CAR-ACCELERATES-ON-ITS-OWN-PROBLEMS.PHP","products":[{"type":"Vehicle","productYear":"2018","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11207446,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/25/2018","dateComplaintFiled":"05/14/2019","vin":"1C4RDJDG4JC","components":"TIRES","summary":"TL* THE CONTACT OWNS A 2018 DODGE DURANGO, EQUIPPED WITH BRIDGE STONE TIRES, TIRE LINE: ECOPIA, TIRE SIZE:265-50R-20 N/A,  AND DOT 7XUMEC13017. THE TIRES WERE THE ORIGINAL TIRES.   THE CONTACT STATED THAT WHILE DRIVING ABOUT 55 MPH, THE TIRE BELTS ON THE REAR DRIVER'S AND THE REAR PASSENGER'S SIDE TIRES FRACTURED AND AND CAUSED THE TIRES TO VIBRATE. THE DEALER WAS NOT CALLED AND THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT TIRE SHOP AND REPLACED THE TWO TIRES. THE VEHICLE  AND THE TIRE FAILURE MILEAGES  WERE APPROXIMATELY 25,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"},{"type":"Tire","productYear":"9999","productMake":"BRIDGESTONE","productModel":"ECOPIA","size":"P195/55R16","manufacturer":"Bridgestone Americas Tire Operations"}]},{"odiNumber":11207174,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/17/2019","dateComplaintFiled":"05/13/2019","vin":"1C4SDJCT9JC","components":"SUSPENSION","summary":"DURANGO R/T HEMI AWD TOWING PACKAGE.  NOTICED RATTLE,CLUNKING ON REAR PASSENGER SIDE, AS WELL AS INCREASED BODY ROLL AND REAR END SWAY/ROAD WALK ON ROAD PATCHES, ROAD SURFACE TO BRIDGE TRANSITIONS, ETC. LEADING TO A STEERING CORRECTION ON STEERING WHEEL.  VERY NOTICEABLE AT HIGHWAY SPEEDS.  MADE APPT. FOR DEALER INSPECTION/REPAIR.  DEALER DIAGNOSED AS BAD REAR STRUT, ORDERED NEW STRUTS FOR BOTH REAR SIDES AND SENT ME HOME.  I HAVE BEEN WAITING ALMOST 4 WEEKS NOW, DEALER JUST TELLS ME \"138+ STRUTS ARE ON BACK ORDER, NO ETA FOR THE PARTS.  OPENED AN INCIDENT WITH FCA CUSTOMER SERVICE OVER A WEEK AGO, ALL THEY ARE DOING IS SENDING ME A DAILY EMAIL OR VMAIL SAYING THEY ARE WORKING ON GETTING ME THE PART, NO ETA.  MEANWHILE THE RIDE CONTINUES TO DETERIORATE.","products":[{"type":"Vehicle","productYear":"2018","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11205705,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2019","dateComplaintFiled":"05/06/2019","vin":"1C4RDJDG6JC","components":"ELECTRICAL SYSTEM,STRUCTURE","summary":"TL* THE CONTACT OWNS A 2018 DODGE DURANGO. THE CONTACT STATED THAT THERE WAS AN INTERNAL FAULT AND THE DOOR AJAR WARNING INDICATOR ILLUMINATED FOR THE REAR PASSENGER SIDE. THE DEALER (DEACON'S CHRYSLER DODGE JEEP RAM, 835 SOM CENTER RD, MAYFIELD, OH 44143, (440) 442-0424) WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE DURING THE INITIAL VISIT. DURING THE SECOND VISIT TO THE SAME DEALER, THE REAR PASSENGER SIDE DOOR LATCH WAS REPLACED, BUT THE FAILURE CONTINUED. THE CONTACT PLANNED ON TAKING THE VEHICLE BACK TO THE DEALER A THIRD TIME. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE.","products":[{"type":"Vehicle","productYear":"2018","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11193032,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/31/2019","dateComplaintFiled":"04/01/2019","vin":"1C4RDHDG4JC","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE","summary":"WHILE DRIVE MY 2018 DODGE DURANGO ON THE FWY AROUND 65+ THE ENGINE JUST TURN OFF. WITH KIDS IN THE CAR WE WERE STUCK IN THE SLOW LANE OF THE FWY UNABLE TO MOVE THE CAR. I TRIED RESTARTING IT WITH NO LUCK. THE CAR STILL HAD POWER(LIGHTS WERE ON). THE CAR WOULDN'T GO INTO  NEUTRAL .. THE CAR HAD TO BE PULLED OFF THE ROAD BY A TOW TRUCK. AFTER ABOUT AN HOUR( CAR WAS TOWED) WHEN WE GOT IT HOME WE TRIED AGAIN TO START THE CAR IT STARTED! NO CHECK LIGHT CAME ON DURING ANYTIME. A VERY SCARY EXPERIENCE.","products":[{"type":"Vehicle","productYear":"2018","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11182599,"manufacturer":"Chrysler (FCA US, LLC)","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"11/18/2018","dateComplaintFiled":"02/26/2019","vin":"","components":"AIR BAGS","summary":"TL* THE CONTACT OWNS A 2018 DODGE DURANGO. WHILE DRIVING 43 MPH OVER AN ICY PATCH IN THE ROAD, THE VEHICLE CRASHED INTO A GUARDRAIL, THREE TELEPHONE POLES, AND A TREE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED A SHOULDER INJURY AND MEDICAL ATTENTION WAS PROVIDED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT LOT. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED. A SPECIAL INSPECTOR COLLECTED THE EVENT DATA RECORDER AND INFORMED THE CONTACT THAT THE FRONT PASSENGER SIDE  IMPACT WOULD NOT CAUSE THE AIR BAGS TO DEPLOY. THE FAILURE MILEAGE WAS 5,000. THE VIN WAS NOT AVAILABLE. *DT*JB","products":[{"type":"Vehicle","productYear":"2018","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11181809,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/22/2019","dateComplaintFiled":"02/22/2019","vin":"1C4RDJDG8JC","components":"FUEL/PROPULSION SYSTEM","summary":"MOST PUMPS DO NOT WORK ONLY COSTCO CANNOT FILL THE TANK WITH MORE THAN $1 - $2 WORTH OF GAS WITHOUT THE PUMP CLICKING OFF. I HAVE TRIED SEVERAL GAS STATIONS AND I HAVE THE SAME PROBLEM EVERYWHERE. I HAVE TO HOLD THE NOZZLE ALMOST UPSIDE DOWN IN ORDER TO PUMP GAS. I HAVE ONLY HAD THE CAR 2 MONTHS AND I AM READY TO GET RID OF IT SOLELY BECAUSE OF THIS PROBLEM.","products":[{"type":"Vehicle","productYear":"2018","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11174916,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/06/2019","dateComplaintFiled":"02/07/2019","vin":"1C4RDJDG8JC","components":"ELECTRICAL SYSTEM","summary":"UCONNECT RADIO CONTINUOUSLY HAS WEATHER ALERT POP-UPS THAT ARE A BIG DISTRACTION WHILE DRIVING. A WEATHER ALERT THAT IS PERTINENT TO THE AREA THAT YOU ARE IN WOULD BE ACCEPTABLE, BUT ALERTS FOR COUNTIES THAT ARE 100-400 MILES AWAY CAUSES CONTINUAL SPAMMING OF THE RADIO, WHICH IS A HUGE DISTRACTION TO A DRIVER. CONTACT TO BOTH SIRIUS XM AND FCA HAVE YIELDED NO RESULTS. THERE IS NO WAY IN THE OPTIONS TO DISABLE THIS FEATURE AND NO UPDATE HAS BEEN PROVIDED FROM THE MANUFACTURER.","products":[{"type":"Vehicle","productYear":"2018","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11173950,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/08/2019","dateComplaintFiled":"02/04/2019","vin":"","components":"VEHICLE SPEED CONTROL,UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL (ESC)","summary":"I WAS COMING THREW  THE WV AREA  COMING DOWN A HILL MOVING TOWARD THE   CAR TUNNELS.  JUST AS I WAS COMING DOWN THE HILL THE CAR INCRESSINED THE SPEEDS FROM 70 TO 75 AND THEN FROM THERE TO 80. (ADAPTIVE CRUISE CONTROL)I TRIED TO CONTACT THE CAR OWNERS THAT I  RENTED FROM AND THEY WOULDN'T PROVIDE ANY INFORMATION ARE CONTACT ME BACK TO MAKE THE REPORT ON THE VEHICLE .","products":[{"type":"Vehicle","productYear":"2018","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11171178,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/21/2019","dateComplaintFiled":"01/21/2019","vin":"1C4RDHAG7JC","components":"ELECTRICAL SYSTEM","summary":"PROBLEM WITH BOTH USB OUTLETS. POWER GOES IN AND OUT WHILE DRIVING. PURCHASED THE VEHICLE BRAND NEW ON 09/19/2018. THEY REPLACED THE RADIO AND STILL HAVING THE SAME PROBLEM. TOOK VEHICLE BACK ON THIS DATE 01/21/2019.","products":[{"type":"Vehicle","productYear":"2018","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11166487,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/10/2018","dateComplaintFiled":"01/11/2019","vin":"1C4RDHAG5JC","components":"POWER TRAIN","summary":"A FEW DAYS AFTER THE PURCHASE THE CAR FELT A STRONG BLOW IN THE TRANSMISSION WHEN GOING FROM PARKING TO D OR FROM THE PARKING  TO R. I TOOK IT TO THE DEALER WHERE I BOUGHT IT AND AFTER A SIMPLE INSPECTION THEY SAID THEY DID NOT FIND ANYTHING I THINK I'LL TAKE IT WHEN I HAVE THE FIRST MAINTENANCE AND TELL THEM TO GO BACK TO REVIEW SINCE IT IS DOING IT MORE AND MORE FREQUENTLY.","products":[{"type":"Vehicle","productYear":"2018","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11161446,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/03/2018","dateComplaintFiled":"12/14/2018","vin":"","components":"SEATS","summary":"TL* THE CONTACT OWNS A 2018 DODGE DURANGO. WHILE DRIVING 35 MPH, THE FRONT DRIVER'S SEAT INDEPENDENTLY RECLINED BACKWARDS. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND ATTEMPTED TO RECLINE THE SEAT FORWARD, BUT THE HANDLE FAILED. IN ADDITION, THE CONTACT STATED THAT THE SEAT FAILED TO SLIDE FORWARD. THE VEHICLE WAS TAKEN TO STEVENS CREEK DODGE CHRYSLER JEEP DODGE RAM (LOCATED AT 4100 STEVENS CREEK BLVD, SAN JOSE, CA 95129, (408) 248-1800) WHERE IT WAS DIAGNOSED THAT THE SEAT WAS FORCEFULLY PUSHED AND CAUSED THE CABLE TO DETACH. THE CABLE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND PROVIDED A CASE NUMBER. THE APPROXIMATE FAILURE MILEAGE WAS 2,347. THE VIN WAS NOT AVAILABLE.","products":[{"type":"Vehicle","productYear":"2018","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11139480,"manufacturer":"Chrysler (FCA US, LLC)","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/05/2018","dateComplaintFiled":"10/10/2018","vin":"1C4RDJDG2JC","components":"AIR BAGS,SEAT BELTS","summary":"TL* THE CONTACT OWNS A 2018 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 65 MPH, THE CONTACT'S VEHICLE WAS REAR ENDED BY ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY AND NO ALARM SOUNDED. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES. THE VEHICLE WAS NOT TOWED. THE VEHICLE WAS TAKEN TO MIKE SMITH CHRYSLER JEEP DODGE RAM (409-840-3560, LOCATED AT 1945 I-10, BEAUMONT, TX 77701) AND REPAIRED, BUT THE REPAIR SPECIFICS WERE NOT DISCLOSED. AFTER THE VEHICLE WAS RETRIEVED, THE SEAT BELT BECAME INOPERABLE AND WOULD NOT RETRACT OR UNLATCH. THE VEHICLE WAS TAKEN TO ISLAND CHRYSLER DODGE JEEP RAM (844-673-0276, LOCATED AT 1239 HYLAN BLVD, STATEN ISLAND, NY 10305) WHERE IT WAS STATED THAT THE SEAT BELT WAS USED INCORRECTLY. THE CONTACT WAS NOT PROVIDED ANY FURTHER EXPLANATION. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 6,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11139028,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/04/2018","dateComplaintFiled":"10/08/2018","vin":"1C4RDJDG4JC","components":"POWER TRAIN,ELECTRICAL SYSTEM,EXTERIOR LIGHTING","summary":"SINCE APPROXIMATELY 4,000 MILES WE HAVE EXPERIENCE NUMEROUS ELECTRICAL ISSUES.  OUR BACK-UP CAMERA, NAVIGATION, RADIO, AND A/C WORK INTERMITTENTLY.  THE DEALER INITIALLY FELT THE BATTERY WAS BACKFEEDING THE SYSTEM CAUSING A SHORT. THAT WAS QUICKLY CHANGED AND WE ARE STILL JUST WAITING FOR AN ANSWER. WHILE PARKED OVERNIGHT, ONE OF THE MAP LIGHTS CAME ON AND COULD NOT BE TURNED OFF.  THE OVERHEAD CONTROL PANEL WAS REPLACED DUE TO AN OPEN CIRCUIT.  MOST RECENTLY, WHEN SHIFTED INTO REVERSE, THE \"R\" INDICATOR ON THE SHIFTER AND DISPLAY WOULD BLINK AND THE CAR ACTED AS THOUGH IT WAS IN NEUTRAL. THE ENGINE WOULD REV, BUT THE VEHICLE WON'T REVERSE. THIS HAS OCCURRED ON BOTH A FLAT SURFACE WHILE TRYING TO BACK OUT OF A DRIVEWAY AND ONCE ON A HILL WHILE BACKING OUT OF A PARKING SPOT.  WHILE ON THE HILL, THE CAR ROLLED FORWARD WHILE ENGAGED IN REVERSE. WE DO HAVE A VIDEO BUT ARE UNABLE TO UPLOAD.","products":[{"type":"Vehicle","productYear":"2018","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11130964,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/11/2018","dateComplaintFiled":"09/24/2018","vin":"1C4RDJAG8JC","components":"POWER TRAIN","summary":"WITH LESS THAN 4000 MILES ON MY BRAND NEW CAR, THE TRANSMISSION DROPS FROM 8TH GEAR TO NEUTRAL (AND WOULD GO FROM REVERSE TO NEUTRAL) AND LOSE ALL POWER WHILE DRIVING. THE ENGINE WILL REV AND NOTHING HAPPENS. YOU HAVE TO PLACE THE VEHICLE IN PARK, TURN THE CAR OFF AND BACK ON TO GET IT TO WORK AGAIN. IT HAPPENED WHILE MAKING TURNS (LEFT AND RIGHT), DRIVING DOWN THE INTERSTATE, REVERSING, PULLING OUT OF PARKING SPACES, ON CITY STREETS, HIGHWAYS AND INTERSTATES, AND WHILE STATIONARY.  THIS IS A SERIOUS SAFETY ISSUE. THIS HAPPENED SEVERAL TIMES (AFTER BEING SERVICED) AND NEARLY CAUSING ACCIDENTS. AT ONE POINT, I WAS DRIVING AT APPROXIMATELY 80MPH ON THE HIGHWAY, IN TRAFFIC, AND THE TRANSMISSION DROPPED TO NEUTRAL WITH THE ENGINE LIGHT COMING ON. THE ENGINE LIGHT DOES NOT STAY ON. I HAVE DONE A LITTLE RESEARCH AND HAVE FOUND WHERE THIS HAS HAPPENED TO MULTIPLE NEW DODGE DURANGO OWNERS. I CAN GET COPIES OF THE SERVICE RECORDS IF NEEDED. *DT  *JS *DT  CONSUMER STATED ENTIRE TRANSMISSION WAS REPLACED. UPDATED 11/7/18*JB","products":[{"type":"Vehicle","productYear":"2018","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11128435,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/09/2018","dateComplaintFiled":"09/10/2018","vin":"1C4RDJDG7JC","components":"VISIBILITY","summary":"TL* THE CONTACT OWNS A 2018 DODGE DURANGO. WHILE DRIVING IN THE RAIN, THE SUN ROOF AND WINDSHIELD LEAKED. THE LEAKS CAUSED THE VEHICLE TO SHUT OFF IN THE MIDDLE OF A PARKING LOT SINCE THE STAR CONNECTOR WAS AFFECTED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND REPAIRED, BUT THE PARTS THAT WERE REPLACED WERE UNKNOWN. THE CONTACT STATED THAT THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN BACK TO THE INDEPENDENT MECHANIC. SEALANT WAS PLACED IN THE LEAK AREAS; HOWEVER, AFTER HEAVY RAIN, THE VEHICLE SHUT OFF AGAIN DUE TO WATER ENTERING THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED FOR THE MOST RECENT FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND A CASE WAS OPENED, WHICH WAS ASSIGNED TO A CASE MANGER. AN UNKNOWN LOCAL DEALER CALLED THE CONTACT AND STATED THAT, PER THE MANUFACTURER, THE WINDSHIELD NEEDED TO BE REPLACED IN ORDER TO REPAIR THE VEHICLE. A LOANER VEHICLE WAS TO BE PROVIDED DURING THE CONTACT'S VISIT TO THE DEALER. THE FAILURE MILEAGE WAS 11,200.","products":[{"type":"Vehicle","productYear":"2018","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11122834,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/27/2018","dateComplaintFiled":"08/27/2018","vin":"1C4RDJAG7HC","components":"FUEL/PROPULSION SYSTEM","summary":"CANNOT FILL FUEL TANK PROPERLY. WITHOUT MESSING WITH HOW FAR TO PUT FUEL NOZZLE IN OR FLIP ENTIRELY UPSIDE DOWN.IT WILL NOT FILL THE FUEL TANK. IT HAS BEEN HAPPENING FOR THE 22000 MILES I HAVE OWNED THIS BRAND NEW DURANGO.  BUT TODAY I HAVE HAD ENOUGH","products":[{"type":"Vehicle","productYear":"2018","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11101459,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/12/2018","dateComplaintFiled":"06/12/2018","vin":"1C4SDJCT5JC","components":"SEATS","summary":"DOGS IN VEHICLE IN FRONT PASSENGER SIDE AND REAR PASSENGER SIDE. DOG IN FRONT MAY HAVE COME IN CONTACT WITH SWITCH OR CONTROL BACK\\LOMBAR SEAT REST OPENED TO FOLD OPEN TO REAR ( SLEEP POSITION ) FRONT BACK REST TRAPPED AND CRUSHED DOG SLEEPING ON REAR PASSENGER SIDE, REQUIRED EMERGENCY STOP ON HIGHWAY TO ATTEMPT TO LOCATE SEAT SWITCH IN ORDER TO RELEASE DOG FROM POSITION. DOG ( 48 POUNDS ) SUFFERED MAJOR INJURIES, INTERNAL BLEEDING AND LIVER DAMAGE DUE TO RAT TRAP LIKE SETUP OR FRONT SEAT VIOLENT MOTION TOWARDS REAR AND NO SAFETY RESTRAINT MECHANISM TO PREVENT SEAT FROM PINNING REAR PASSENGERS IN PLACE. WILL SUBMIT CIVIL COURT CASE TO RECOVER LOSSES AND MEDICAL FEES FOR INJURED PET. THIS VEHICLE PRESENTS A MAJOR SAFETY HAZARD CONSIDERING THERE ARE NO SAFETY MECHANISMS PREVENTING THE FRONT SEAT FROM OPENING IN SUCH A MANNER. HAVE OWNED LOTS OF CARS AND HAVE BEEN DRIVING WITH DOGS FOR 25 YEARS NOW AND NEVER COME ACROSS SOMETHING LIKE THIS BEFORE, WILL GET RID OF THIS VEHICLE ASAP","products":[{"type":"Vehicle","productYear":"2018","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11100777,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/09/2018","dateComplaintFiled":"06/10/2018","vin":"1C4RDJDG8JC","components":"ELECTRICAL SYSTEM,ENGINE","summary":"I HAVE 3 MAJOR ISSUES. 1 WHILE DRIVING THE ENTIRE CENTER CONSOLE ELECTRICAL SYSTEM HAS LOCKED COMPLETELY UP, TURNING THE AIR OFF AND NOT ALLOWING ANY CHANGE TO THE SYSTEM UNTIL THE VEHICLE IS PULLED OVER AND SHUT OFF, CONTINUING WITH ELECTRICAL 2X'S I'VE SHUT THE CAR OFF AND THE RADIO WOULD NOT TURN OFF, UNTIL THE BATTERY WAS DISCONNECTED WHICH RESET THE ENTIRE SYSTEM. MY SECOND ISSUE IS WHEN STARTING THE VEHICLE THERE IS ALMOST A GRINDING NOISE ASSOCIATED WITH THE START UP. THIRD THE CAR SEEMED TO BE STUCK ON CRUISE CONTROL BUT WITH ENOUGH TIME TO PUSH ENOUGH BUTTONS AND SHIFT TO NEUTRAL IT CAME OUT OF CRUISE, THE CAR HAS 3000 MILES ON IT AND I PAY?D ALMOST 50 GRAND FOR A BRAND NEW VEHICLE AND IT CONTINUALLY HAS ISSUES, IS THERE/WILL THERE BE A TECHNOLOGY FIX?  *TR","products":[{"type":"Vehicle","productYear":"2018","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11098965,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/30/2018","dateComplaintFiled":"05/31/2018","vin":"1C4SDJCT5JC","components":"UNKNOWN OR OTHER","summary":"CANNOT DISABLE WEATHER POP-UPS FROM SIRIUSXM TRAVEL LINK SERVICE OR FROM  UCONNECT NAVIGATION SCREEN. THESE POP-UPS TAKE UP THE ENTIRE SCREEN, AND REQUIRE YOU TO TOUCH 1 OF 2 BUTTONS ON THE SCREEN TO MAKE IS DISAPPEAR.   THESE ALERTS CAN BE FOR HIGH WIND, HOT/HUMID WEATHER, ETC AND MAY NOT BE RELEVANT TO YOUR PHYSICAL LOCATION. THEY CAN POP UP WHILE THE VEHICLE IS IN MOTION OR STATIONARY.  THE ALERTS HAPPEN ON A DAILY BASIS, AND YOU WILL GET THE SAME ALERTS MULTIPLE TIMES IF STARTING/STOPPING YOUR VEHICLE IN THE SAME DAY.   IT IS DANGEROUS TO HAVE TO PRESS A BUTTON ON THE SCREEN TO BE ABLE TO SEE YOUR NAVIGATION DIRECTIONS, ESPECIALLY WHEN IN A POPULATED AREA WITH TRAFFIC SIGNALS AND A DENSE POPLULATION OF VEHICLES.","products":[{"type":"Vehicle","productYear":"2018","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11082213,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/22/2018","dateComplaintFiled":"03/30/2018","vin":"1C4SDJGJ9JC","components":"POWER TRAIN","summary":"WE PURCHASED OUR 2018 DODGE DURANGO SRT IN 02/2018.  AFTER 300 MILES, ALL DASH LIGHTS LIT UP AND A TROUBLE CODE OF ESC WAS DISPLAYED.  WE BROUGHT IT TO THE DEALER WHO ADVISED THERE WAS WATER PENETRATION OF A WIRING HARNESS CONNECTOR WHICH LEAD TO THE AXLE ACTUATOR SHORTING OUT.  IT WAS REPAIRED BY CLEANING THE CONNECTOR AND REPLACING THE ACTUATOR.  WE PICKED UP OUR DURANGO 4 DAYS LATER AND DROVE IT AN ADDITIONAL 990 MILES AT WHICH TIME THE SAME ISSUE HAPPENED - LIGHTS, ESC MESSAGE.  WE DROPPED IT OFF AT THE DEALER ON MARCH 26, 2018 AND THEY ADVISED THE SAME ISSUE OCCURRED, WATER PENETRATED THE HARNESS CONNECTOR AND SHORTED OUT THE AXLE ACTUATOR.  PARTS ARE NOT READILY AVAILABLE AT THIS TIME AS THE DEALER INDICATED ALL THE AWD DURANGOS ARE HAVING THIS ISSUE.  THE HARNESS IS ON BACK ORDER THROUGH THE MIDDLE OF APRIL.  I'VE CONTACTED FIAT/CHRYSLER AND ON THE FIRST REPAIR, THEY COVERED AN EXTENDED WARRANTY TO 85 MONTHS FOR US.  IN MY SECOND CONTACT WITH THEM, I WAS ADVISED THIS WILL BE AN ONGOING ISSUE AS THEY HAVE NO FIX FOR THE HARNESS CONNECTOR ISSUE AND ACTUATOR PROBLEM.  THE DEALERSHIP ADVISED ONCE REPAIRED THE SECOND TIME, THE ISSUE WILL RECUR ONCE DRIVEN IN WET WEATHER.  BOTH ISSUES OCCURRED AS MY WIFE AND I WERE DRIVING, WHICH RESULTED IN THE LOSS OF AWD, CRUISE, AND OTHER SAFETY FUNCTIONS OF THE VEHICLE.  BOTH TIMES IS HAPPENED, WE WERE DRIVING IN WET AND/OR SNOWY WEATHER. *TT    *CN  *JS *TT","products":[{"type":"Vehicle","productYear":"2018","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11073005,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/09/2018","dateComplaintFiled":"02/15/2018","vin":"1C4RDJDG2JC","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL (ESC)","summary":"I LEASED MY CAR 2018 DODGE DURANGO , I HAD IT FOR A WEEK AND A HALF AND THEN IT STARTED TO MALFUNCTION. THE SCREEN ON MY CAR HAS BEEN REBOOTING FOR ABOUT A WEEK NOW LEAVING ME WITH NO RADIO, GPS, BACK UP CAMERA, AND ALL OTHER EMERGENCY FUNXTIONS THAT COME WITH WITH SYSTEM. I GOT THE CAR BECAUSE OF ITS RADIO AND SYSTEM. NOW I HAVE A $50,000 CAR AND I CANT DRIVE IT BUT I STILL HAVE TO PAY AT THE END OF THE MONTH. THAT IS NOT RIGHT AND I NEED SOME SORT OF COMPENSATION. THIS IS RIDICULOUS.","products":[{"type":"Vehicle","productYear":"2018","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11072239,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/11/2018","dateComplaintFiled":"02/12/2018","vin":"1C4RDJDG8JC","components":"ELECTRICAL SYSTEM","summary":"THE ENTIRE 8.4\" SCREEN ON THE DASHBOARD FLASHES ON AND OFF CONTINUALLY WHETHER THE VEHICLE IS RUNNING OR NOT.  SEEMS LIKE THERE IS A MAJOR SHORT IN THE ELECTRICAL SYSTEM. WHILE THIS ISSUE IS HAPPENING YOU HAVE NO CONTROL OVER HEATING, VENTILATION, RADIO, NAVIGATION, APPS OR APPLE CAR PLAY.  ALSO, WHILE DRIVING AT NIGHT THE FLASHING SCREEN CAUSES A HAZARDOUS DISTRACTION IN AN OTHERWISE DARK VEHICLE.","products":[{"type":"Vehicle","productYear":"2018","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]}]}