{"count":275,"message":"Results returned successfully","results":[{"odiNumber":11744915,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/15/2026","dateComplaintFiled":"06/18/2026","vin":"2C4RDGCG0FR","components":"POWER TRAIN","summary":"The vehicle experienced a sudden transmission/powertrain failure while driving. The transmission began slipping, with engine RPM increasing but the vehicle failing to accelerate normally. The vehicle would move very slowly or not move forward at all, creating a significant safety risk in traffic because the driver could not reliably accelerate, merge, or clear intersections.  Prior to complete failure, symptoms included delayed engagement when shifting into drive, sluggish acceleration, and slipping under throttle. There were no clear warning lamps before the incident, or any warning indicators were minimal/unclear. The issue worsened rapidly.  Inspection by a service center/dealer confirmed the transmission fluid was extremely low and identified a failed transmission pump. The dealer refilled the transmission fluid, but the vehicle still would not move, confirming the failure was not caused by fluid level alone. The dealer advised that the transmission had sustained internal damage and required full transmission replacement.  This failure appears consistent with numerous reported transmission pump and powertrain complaints involving the 2015 Dodge Grand Caravan, including delayed engagement, slipping, loss of propulsion, and sudden transmission failure. The failed components should be available for inspection upon request","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11733309,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2025","dateComplaintFiled":"04/23/2026","vin":"2C4RDGCG7FR","components":"POWER TRAIN","summary":"Transmission oil pump failed with vehicle at only 45,000 miles.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11729885,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"04/06/2026","dateComplaintFiled":"04/08/2026","vin":"2C4RDGCG1FR","components":"SEATS","summary":"The contact owns a 2015 Dodge Grand Caravan. The contact stated that while his son was driving approximately 55 MPH, the front driver's side headrest deployed from the base and struck the contact's son. The failure occurred without being in an accident. There was no warning light illuminated, and the air bag did not deploy. The contact's son sustained severe pain in the neck. Medical attention was sought at an urgent care facility. The contact's son received two steroid shots due to the neck pain. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 225,000.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11727322,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/03/2026","dateComplaintFiled":"03/26/2026","vin":"2C4RDGCG4FR","components":"WHEELS,UNKNOWN OR OTHER","summary":"I can't unscrew 4 lug nuts on my rear wheel. I was able to remove just one bought extra tool try to remove them all. Material is like butter, not steel. How engineering could let material like that to be used. I found on the web that a dealer wonna $400  to remove that lugs....","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11721978,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/03/2026","dateComplaintFiled":"03/04/2026","vin":"2c4rdgcg7fr","components":"POWER TRAIN","summary":"Yesterday I left to run errands and noticed that my vehicle shifted fine into reverse, but did not want to go forward when put in gear. I thought maybe it was cold and let it warm up the more I drove the more sluggish it became going forward I came back home after driving about 4 miles when I pulled in the garage. I noticed there was transmission fluid on the floor. My grandson came and looked at it and added 2 quarts of fluid. I took it to my Dodge dealer this morning and they told me the fluid was so low that it burned up the pump and now I need to replace the transmission Itself. My drive yesterday was the only warning that I had that there was a transmission problem. It did not seem the amount of fluid on the floor could have made it that low. See the picture attached and you will see the amount of fluid.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11712686,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/14/2026","dateComplaintFiled":"01/22/2026","vin":"2C4RDGEG5FR","components":"ENGINE","summary":"The 3.6L Pentastar engine for this year has been shown to be highly problematic. We have had the #2 and now the #1 cylinder heads fail, causing misfires, poor engine performance and complete failure. We\u2019ve also had multiple injectors fail, #2 (twice), 4 & 5. The engine failure is a safety issue and has been proven as such.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11710842,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/05/2026","dateComplaintFiled":"01/14/2026","vin":"2C4RDGBGXFR","components":"ENGINE","summary":"Unknown: engine slips,  got mechanic to look at it and he showed me where a part of the camshaft is ground down to almost nothing.  He says it doesn't work like it is supposed, he has worked on many dodge vehicales that have this problem, and I need a new camshaft. Which entails taking timing chain off and an expensive repair.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11704194,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/28/2025","dateComplaintFiled":"12/10/2025","vin":"2C4RDGBG6FR","components":"POWER TRAIN","summary":"Drove down the highway, took an exit, came to a red-light, turns green, press the gas car won't move for about 2-4 seconds then jumps into gear and stays stuck in first...look up the problem see there was a recall for the Transmission on the year and model but only some of them.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11697383,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/02/2025","dateComplaintFiled":"11/04/2025","vin":"2C4RDGBG6FR","components":"AIR BAGS","summary":"While driving a vehicle in front of me turned in front of another vehicle which pushed that car sideways and there was no way to stop so my front end hit the back end of their vehicle totalling my van.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11693452,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/13/2025","dateComplaintFiled":"10/14/2025","vin":"2C4RDGBG1FR","components":"POWER TRAIN","summary":"Transmission fluid pump has been really loud and now slipping. Dodge had a recall on pumps from the 2015-2016 grand caravan however it seems a very widespread problem that they are not including ALL the vehicles that have the issues. My issue is exact to what the recall was for and I am not sure how my vehicle does not qualify.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11681976,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/20/2025","dateComplaintFiled":"08/20/2025","vin":"2C4RDGCG7FR","components":"SEATS","summary":"The part that failed on the 2015 Dodge Grand Caravan was the Active Head Restraint (AHR) on the passenger seat. It suddenly deployed while driving smoothly. The vehicle was going about 15 mph and there was no sudden impacts or movement that would have caused the AHR to deploy. It is available for inspection upon request. The safety of the passenger was put at risk by the potential impact of the headrest unexpectedly hitting their head that could cause physical harm. The deployment also caused a loud noise that acted as a distraction to the driver. The problem has not been reproduced as far as I know. I have seen others on multiple websites reporting the same failure of the AHR.  The headrest has not been inspected as of the day of this incident report.  There were no warnings or symptoms that would have led me to believe something was potentially wrong with the headrest.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11678868,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/06/2025","dateComplaintFiled":"08/06/2025","vin":"2C4RDGBG0FR","components":"SEATS","summary":"The passenger headrest deployed when traveling down the road without being in a collision.  The passenger has hit in the back on head with headrest going down the road. I took the vehicle to my closest dealership and they advise me to call stellantis customer care and report it. I has informed that the X87 warranty extension recently expired. I was told it would have to be an out of pocket expense even though it is a safety risk.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11677747,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/24/2025","dateComplaintFiled":"08/01/2025","vin":"2C4RDGCG5FR","components":"POWER TRAIN","summary":"The contact owns a 2015 Dodge Grand Caravan. The contact stated that while driving at various speeds and attempting to change gear, the transmission started slipping. The check engine warning light was illuminated. The vehicle was taken to a certified mechanic, where it was determined that the transmission solenoid might be defective. The transmission solenoid was replaced; however, the failure persisted. The contact stated that while driving approximately 65 MPH, the contact decelerated and then accelerated, and the transmission slipped and made an abnormal winding sound. Additionally, while the vehicle was idling and the brake pedal was depressed, the vehicle slightly jerked for several minutes. The contact stated that the failure occurred intermittently. The contact was able to drive to the residence. The vehicle towed to an independent mechanic, where the contact was informed that the transmission pump displayed low pressure; however, the cause of the failure could not be determined. The contact related the failure to NHTSA Campaign Number: 16V461000 (Power Train), and the mechanic referred the contact to the dealer for assistance. The dealer was contacted and confirmed that the VIN was not included in the recall. The vehicle was not diagnosed or repaired. The contact called the manufacturer but was unable to speak to a live representative. The failure mileage was approximately 92,000.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11672348,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"07/07/2025","dateComplaintFiled":"07/09/2025","vin":"2C4RDGBG1FR","components":"AIR BAGS","summary":"The contact owns a 2015 Dodge Grand Caravan. While the contact's husband was driving 15 MPH, the front passenger's side headrest detached from the base and struck the contact in the back of the head extremely hard. The air bag had not deployed. No warning lights were illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed with a detached headrest air bag. The contact was advised to take the vehicle to the dealer for assistance. The contact sustained a neck injury; however, no medical attention was needed. The manufacturer was not made aware of the failure. The failure mileage was approximately 114,000.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11665470,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/05/2025","dateComplaintFiled":"06/07/2025","vin":"2C4RDGBG8FR","components":"ENGINE","summary":"Check Engine Light put out a code for Catalytic Converter failure and Emissions status is Red. The catalytic converter is responsible for converting harmful exhaust gases into less harmful ones, and a failing converter can lead to a check engine light.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11663010,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/10/2021","dateComplaintFiled":"05/25/2025","vin":"2C4RDGBG1FR","components":"POWER TRAIN","summary":"I purchased a CPO 2015 Dodge Grand Caravan in February 2020 at around 18,000 miles (CPO warranty up 3-11-22). 18 months later I had to have transmission work done because it was having major issues (they repaired adapter housing and trans cooler line/hoses). 3 months after that I had more transmission work done because the same problems reappeared (they worked on trans pan leak and trans filter change). At this appointment, we asked the dealer that if anything else happens to the transmission around the date of the CPO warranty would a new trans be covered and they said of course. Well 8 days after the warranty expired (3-19-22), the car had to be towed Fieldhouse CDJR because the transmission was shot. A new transmission was put after sitting at the dealership for three months and they said that the trans wasn't under warranty and was $4500. I had to open a case with fca (82695547) in order for them to even start work on the van because they didn't touch it until I got in touch with fca. I was told I would pay $1800 and you would pay $2700. Well the dealership charged me $2700 also so they got $5600 total for that $4500 job. I received a check of the difference from fca and that issue was solved. However, the transmission AGAIN failed 4 months later in October 2022. I took it back to the same dealership because I thought that's where I had to take it because they just did the install. It sat there for 5 months (2-17-2023) until I opened ANOTHER case with fca (85204403) and they replaced the transmission again. It was warrantied until February 17, 2025. The transmission was fine until march 10 2025. Less than three weeks after this warranty expired I lost my transmission AGAIN. Fca says I have to now pay for diagnosis and purchase extended warranty to get any discounted work even though I\u2019ve had 3 faulty transmissions and now have to purchase a 4th that will also probably only make it to JUST past the parts warranty.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11660405,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/17/2025","dateComplaintFiled":"05/12/2025","vin":"2C4RDGBG7FR","components":"POWER TRAIN","summary":"Transmission has begun to slip in first gear and has shaking noticeable between 35-45 miles an hour and again much more noticeable shaking from 55-65 miles an hour. Letting off the accelerator seems to assist in this issue. There is an open recall for the transmission of this year vehicle for the transmission pump failing. For some reason our vehicle is not included in this recall. It is available for inspection, and I have contacted a dealer that already informed me the issue is not under the recall, but that the transmission is going bad and will probably no longer function by the end of this year due to the pump failure. I am not sure why our vehicle would have been excluded from this recall as this is a known issue. There are no check engine lights on and we were told by the dealership that the lights would not come on until the transmission failed due to the pump issue not a low fluid or sensor issue. I am going to have a second mechanic look at the vehicle tomorrow and I can provide further information at that point.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11649509,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/13/2025","dateComplaintFiled":"03/20/2025","vin":"2C4RDGDG4FR","components":"POWER TRAIN","summary":"Transmission just suddenly altered. In drive it would only go a couple miles an hour. In reverse it would shake the whole van. Smelled like something was burning. No warning signs.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11633409,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/31/2024","dateComplaintFiled":"12/31/2024","vin":"2C4RDGCG8FR","components":"SEATS","summary":"The driver's headrest deployed without collision. The incident occurred at an auto service center and I noticed when the vehicle was returned to me. The mechanic inspected the headrest and stated a part in the headrest broke causing it to deploy. He advised to call the dealer for repair. The incident has been reported to the dealer and I am waiting for a return call. There were no warnings for seat malfunction or symptoms prior to deployment. Headrest is available for inspection. This defect puts the driver at risk for concussion, head and neck injuries that could affect the ability to control the vehicle.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11631326,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/15/2024","dateComplaintFiled":"12/18/2024","vin":"2C4RDGEG8FR","components":"ELECTRICAL SYSTEM,STRUCTURE,VISIBILITY/WIPER","summary":"Cracking front windshield (temporarily fixed by clear tape), broken window regulator motors on both passenger and driver sides stop lifting the glasses up and down, passenger side plastic window part (vertically snapped on the upper part of passenger door) fell off, engine light sometimes on and off with unknown detected problems.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11630828,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/15/2024","dateComplaintFiled":"12/15/2024","vin":"2C4RDGBG9FR","components":"ELECTRICAL SYSTEM","summary":"Went to roll down the window on the drivers side panel and it started to smoke and short circuit. We removed the panel because we believed of could have caught fire. Problem has not been replicated due to dealership service department being closed. There were no warning lamps or messages and had occured randomly when using the panel.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11620619,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/18/2024","dateComplaintFiled":"10/18/2024","vin":"2C4RDGBG1FR","components":"POWER TRAIN","summary":"The contact owns a 2015 Dodge Grand Caravan. The contact stated that while driving at 60 MPH and depressing the brake pedal to come to a complete stop at the traffic stop light, the vehicle inadvertently lost motive power and stopped in the middle of the roadway. The contact stated that upon restarting the vehicle, the vehicle operated as needed. The contact stated that the failure recurred several times while driving, and the vehicle was able to restart after several attempts. There was no warning light illuminated. The vehicle was taken to an independent mechanic, who informed the contact of an unknown recall but did not provide a diagnosis. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 16V461000(Power Train), but the VIN was not included. No further information was provided. The manufacturer was notified of the failure and a case was opened. The manufacturer referred the contact to the NHTSA hotline for assistance. The failure mileage was 135,000.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11614480,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/09/2024","dateComplaintFiled":"09/13/2024","vin":"2C4RDGBG0FR","components":"POWER TRAIN","summary":"The contact owns a 2015 Dodge Grand Caravan. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the transmission pump. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 16V461000 (Power Train); but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 101,000.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11609844,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/16/2024","dateComplaintFiled":"08/20/2024","vin":"2C4RDGEG3FR","components":"UNKNOWN OR OTHER","summary":"My back passenger sliding door buzzes loudly when it unlocks or locks. It just started 3 days ago and I've had the van since early this year. Normal usage, never misused. I take good care of the van.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11598321,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/30/2024","dateComplaintFiled":"07/02/2024","vin":"2C4RDGBG9FR","components":"ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES","summary":"The contact owns a 2015 Dodge Grand Caravan. The contact stated that whenever the passenger\u2019s side sliding door was opened by the fob or from inside the vehicle, there was an abnormally loud clicking sound heard. The contact stated that while inspecting the door, the contact became aware that the door had failed to close securely. The contact released the child safety lock on the door enabling the door to be locked securely; however, the clicking sound remained. The vehicle was taken to the dealer but was not diagnosed. The vehicle was not repaired. The manufacturer was made aware of the failure, and confirmed that the VIN was not under recall or Warranty. The failure mileage was 149,992.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11596920,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/06/2024","dateComplaintFiled":"06/26/2024","vin":"2C4RDGBG8FR","components":"UNKNOWN OR OTHER","summary":"The lock on the right side sliding door panel does not latch. The door Manually closes but will not lock when pressing the automated lock/unlock buttons from both the driver and passenger sides and the car remote.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11594820,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/17/2024","dateComplaintFiled":"06/17/2024","vin":"2C4RDGBG7FR","components":"SERVICE BRAKES","summary":"I heard the sound of metal scraping on metal when I applied the brakes. I took it to Boubin Auto Repair and they said they replaced the rear calipers, rotors and pads. They failed to connect the parking brake cable on the right side. The parking brake cable broke later and I took it to Hubbell's Auto Repair and they replaced the parking brake cables. Years later, I once again heard the scraping sound of metal on metal when applying the brakes. This was about 2.5 years after it first happened. The vehicle has about 67,000 miles on it now. I bought it new in 2015. I took it to Hubbell's Auto Repair again and they said the right rear brakes had a piston blown out of the caliper and no pad left on one side. They replaced the rear calipers with non-Mopar (aftermarket) calipers, replaced the rotors and pads. That cost $863.23. Uneven and inefficient braking resulting from failed rear brakes could result in an accident.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11593469,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/03/2024","dateComplaintFiled":"06/10/2024","vin":"2C4RDGCG9FR","components":"ENGINE","summary":"The contact owns a 2015 Dodge Grand Caravan. The contact stated that while driving at an undisclosed speed, the vehicle made an abnormal sound. The contact stated while stopped at a stop light, the vehicle intermittently stalled. The vehicle was able to be restarted. The contact made the dealer aware of the failure; however, the vehicle was not diagnosed. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline. The vehicle was not repaired. The failure mileage was approximately 80,000.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11592360,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/02/2024","dateComplaintFiled":"06/04/2024","vin":"2C4RDGCG8FR","components":"SUSPENSION,POWER TRAIN","summary":"I drove like regular the transmission was starting to delay in response but nothing to this extreme. I parked it after an evening of m working; Once parked the vehicle will shift through all gears but only Park is engaged and stays engaged even while shifting to R, N, D it only stays parked. This is a safety issue as I can not even get it in neutral to tow and get it looked at or anything. I was not expecting it to not engage ever again so my vehicle is on an angle parked and I cannot gear shit it to N to get it moved and out of the road. Also the sway bar seems to be faulty as well. I think that\u2019s suspension but it rocks back and forth really badly actually while taking on bumps or cracks it\u2019s caused concerns enough that I stopped having my 3 children in it now while driving until an investigation is completed.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11590847,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/05/2024","dateComplaintFiled":"05/26/2024","vin":"2C4RDGEG5FR","components":"ENGINE","summary":"The transmission on this van and pretty much after replacing it the hydraulic lifters are going out. I started to hear a noise and when the guy did my brakes and rotors he left me know that this is a very common issues with the Dodge vans and I feel like Dodge is making these vehicles unsafe as it can cause the engine to just stop and you can be on the highway and as I have kids in the car sometimes. Hydraulic lifters in all years of the dodge caravan causes major issues please have them fix this and they should have to do a recall on these and fix the lifters because they definitely are doing it on these vans. If people are driving and they don\u2019t hear the noise it can be so unsafe.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11586718,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/28/2024","dateComplaintFiled":"05/03/2024","vin":"2C4RDGCG9FR","components":"POWER TRAIN","summary":"The contact owns a 2015 Dodge Grand Caravan. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic, who diagnosed that the hydraulic pressure was low and determined that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to take the vehicle to the dealer for a diagnostic test. The contact related the failure to NHTSA Campaign Number: 16V461000 (Power Train); however, the VIN was not included in the recall. The failure mileage was approximately 141,000.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11578451,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/20/2023","dateComplaintFiled":"03/20/2024","vin":"2C4RDGCG7FR","components":"AIR BAGS,SUSPENSION","summary":"The contact owns a\u00a02015 Dodge Grand Caravan mobility vehicle. The contact stated that while driving at an undisclosed speed, the driver's side rear wheel air bag was deployed. The vehicle was driven to the contact's residence. The contact stated that the vehicle had been converted into a mobility vehicle by Compacity Trucks. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and unofficially agreed to cover the cost of the repair. The failure mileage was approximately 95,000.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11572936,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/17/2024","dateComplaintFiled":"02/20/2024","vin":"2C4RDGCG2FR","components":"POWER TRAIN","summary":"The contact owns a 2015 Dodge Grand Caravan. The contact stated while his daughter's husband was driving at various speeds, the transmission failed to function as needed, causing the driver to stop several times. There was no warning light illuminated. Additionally, the contact stated that the vehicle stalled, was inoperable, and remained parked in the driveway. The dealer was notified of the failure and charged a diagnostic testing fee. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and informed the contact that the VIN was not included in a recall. The failure mileage was unknown.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11572660,"manufacturer":"Chrysler (FCA US, LLC)","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/18/2024","dateComplaintFiled":"02/18/2024","vin":"2C4RDGCG2FR","components":"UNKNOWN OR OTHER","summary":"I am a paraplegic.  I drive an adapted van with hand controls that include a Sure-Grip A600 spinner knob.  This is equipment purchased from and installed by my mobility vehicle dealer, and is intended to allow operating the steering wheel with one hand so that the other can operate the throttle and brake, as well as other controls.  Today while driving and making a hard turn, the plastic knob pulled off the shaft of the mount, causing me to lose control of the van and have a serious accident.   This appears to be a clear case of defective product design as the plastic knob was merely pressed onto the shaft.  The shaft and mount for it did not shift or move, but the knob pulled off.  There were no features on the shaft to aid in retaining the knob beyond a friction fit.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"},{"type":"Vehicle","productYear":"9999","productMake":"TBD","productModel":"TBD","manufacturer":"ODI Demo Co"}]},{"odiNumber":11571943,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/12/2024","dateComplaintFiled":"02/14/2024","vin":"2C4RDGBG2FR","components":"POWER TRAIN","summary":"Was driving home from work and the engine rpms just went up going down a hill. When I got to the bottom of the hill I was slowing down pressed the gas and nothing happened but thr rpms going up. So pulled over and called my buddy to pick me up. No warning lights on the car. It was out of the blue.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11568531,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/05/2022","dateComplaintFiled":"01/29/2024","vin":"2C4RDGCG0FR","components":"POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE","summary":"I drove over a pot whole that hit the transmission. The transmission was replaced but 3 different times each one contuines to fail. Before the transmission incident. My car would lose power while driving. There was knocking noise from the engine. The transmission shifted slow before as well. But after the transmission being changed out there's been leakes power lost again and more knocking. The car been through insurance already.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11567603,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/24/2024","dateComplaintFiled":"01/24/2024","vin":"2C4RDGCG9FR","components":"UNKNOWN OR OTHER,ENGINE","summary":"Suden oil filter housing leak which lead to oil light eliminating within 8000 miles. Oil pools in engine crevice, hiding leak. Repair shop stated it\u2019s a known Dodge issue seen monthly.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11565148,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/16/2023","dateComplaintFiled":"01/12/2024","vin":"2C4RDGBG2FR","components":"LATCHES/LOCKS/LINKAGES","summary":"The contact owns a 2015 Dodge Grand Caravan. The contact stated that the passenger\u2019s side rear sliding door latch seized in the unlock position. The contact stated that the door latch was inoperable and failed to lock as needed. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure but did not assist. The failure mileage was approximately 85,000.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11562844,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/11/2023","dateComplaintFiled":"12/31/2023","vin":"2C4RDGBG3FR","components":"POWER TRAIN","summary":"When driving the vehicle shifted to N and then back to D automatically. Shuddering sometimes. Took the vehicle at dealer and they mentioned transmission is and an issue and will need torque converter.Code P0740 and check engine light illuminated after this.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11560314,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"12/15/2023","dateComplaintFiled":"12/15/2023","vin":"2C4RDGBG4FR","components":"SEATS","summary":"The front passenger headrest deployed for no reason. We had just parked the van and my 13 year old daughter was behind the passenger seat when the headrest deployed and something hit her in the face. We were in no accident nor rear-ended.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11551245,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/16/2023","dateComplaintFiled":"10/22/2023","vin":"2C4RDGBG2FR","components":"FUEL/PROPULSION SYSTEM","summary":"My Van would start shift in to hear but not go forward (or backwards), there is a high pitched whine not normal for the car. There are recalls on other 2015 vans for the transmission oil pump. Which is exactly what\u2019s wrong with my van.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11550507,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/10/2023","dateComplaintFiled":"10/17/2023","vin":"2C4RDGBG8FR","components":"POWER TRAIN","summary":"The contact owns a 2015 Dodge Grand Caravan. The contact stated that while his niece was driving 35 MPH, the vehicle briefly shifted into neutral before shifting back into drive independently. The check engine warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not diagnosed or repaired. After investigating the failure, the contact related it to NHTSA Campaign Number: 16V461000 (Power Train), but the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA hotline for assistance. The failure mileage was 104,000.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11545543,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2023","dateComplaintFiled":"09/20/2023","vin":"2C4RDGCG7FR","components":"STRUCTURE","summary":"Middle electronic sliding doors will not open electronically and there is no way to open these doors during an emergency - trapping the middle occupants inside without a way to escape.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11543247,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/12/2023","dateComplaintFiled":"09/07/2023","vin":"2C4RDGBGXFR","components":"POWER TRAIN","summary":"The contact owns a 2015 Dodge Grand Caravan. The contact stated while driving 60 MPH, the contact heard an abnormal sound and smelled a burning odor. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the transmission needed to be repaired or replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and determined that the VIN was not under recall. The failure mileage was approximately 190,000.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11542618,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/04/2023","dateComplaintFiled":"09/05/2023","vin":"2C4RDGCG7FR","components":"ENGINE","summary":"The contact owns a 2015 Dodge Grand Caravan. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated, and the vehicle lost motive power. The vehicle was taken to an independent mechanic, who replaced the thermostat and spark plugs; however, the check engine warning light illuminated. The manufacturer was made aware of the failure. The failure mileage was approximately 153,000.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11541382,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"08/22/2023","dateComplaintFiled":"08/29/2023","vin":"2C4RDGCG8FR","components":"UNKNOWN OR OTHER","summary":"I was driving in normal conditions , the drivers headrest deployed with no collision , the headrest hit me in the back of my head","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11541128,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/16/2023","dateComplaintFiled":"08/28/2023","vin":"2C4RDGBG2FR","components":"POWER TRAIN","summary":"The contact owns a 2015 Dodge Grand Caravan. The contact stated while driving 40 MPH, there was a humming sound coming from the vehicle. There was no warning light illuminated. The contact stated that the vehicle failed to accelerate. The contact pulled over, turned off the vehicle and waited for the vehicle to cool down. The contact restarted the vehicle and drove to an independent mechanic. The independent mechanic diagnosed the vehicle and stated that the transmission needed to be replaced. The dealer was contacted and stated that the VIN was not included in NHTSA Campaign Number: 16V461000 (Power Train). The vehicle was not repaired. The manufacturer was contacted and stated that the VIN was not included in the recall. The failure mileage was 86,000.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11534538,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/20/2023","dateComplaintFiled":"07/26/2023","vin":"2C4RDGCG3FR","components":"POWER TRAIN","summary":"The contact owns a 2015 Dodge Grand Caravan. The contact stated that while driving at an undisclosed speed, the vehicle stalled and inadvertently lost motive power; however, no warning lights were illuminated. The vehicle was restarted and was driven to an independent mechanic, where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle has not been repaired. The contact stated that the failure was like the failure listed in NHTSA Campaign Number: 16V461000 (Power Train). The manufacturer was not made aware of the failure. The failure mileage was approximately 112,000.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11532512,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"07/13/2023","dateComplaintFiled":"07/15/2023","vin":"2C4RDGCG2FR","components":"SEATS","summary":"The active head restraint deployed on it's own. I was stopped at a light and the headrest slammed into the back of my head. I was alone in the vehicle, and nothing struck the seat or my vehicle. Upon inspection, the plastic clips that hold the metal bar in place have broken. It caused a headache and neck pain, as it jarred me unexpectedly. This affected my safety, and had I been moving at the time it could have caused an accident, putting others at risk as well. I called the dealer I purchased the vehicle from and was quoted over $600 for the part (replacement headrest) and labor, but have not taken it in for them to inspect it. There were no claims filed, so no inspections have occurred. There were no warnings, neither lights or messages, or any other problems with any part of the driver's seat. It just exploded.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11531975,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/13/2023","dateComplaintFiled":"07/13/2023","vin":"2C4RDGEGXFR","components":"UNKNOWN OR OTHER","summary":"The driver\u2019s side rear sliding door does not work properly.  There is a loud buzzing noise when the car is in motion and the door does not open all of the time.   Now, passengers are forced to get out of the vehicle on the passenger side.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11530176,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/29/2023","dateComplaintFiled":"07/03/2023","vin":"2C4RDGCG7FR","components":"AIR BAGS","summary":"The driver side automatic headrest randomly deployed while we were driving down the highway. Thankfully the driver was leaning forward and did not receive the full force of the blow.  It appears the plastic brackets inside are shattered.  I called our dealer, their response was basically tough luck.  I am trying to find a non-AHD replacement headrest as our teenage son drives this van and unexpected deployment can lead to concussion, cause accidents, etc. If Dodge is aware of the issue, why has no recall been issued?","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11528707,"manufacturer":"Chrysler (FCA US, LLC)","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/24/2023","dateComplaintFiled":"06/25/2023","vin":"2C4RDGBG1FR","components":"POWER TRAIN","summary":"Transmission pump failure on a recalled & replaced pump! Almost caused a wreck please place a new recall","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11527065,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/17/2023","dateComplaintFiled":"06/14/2023","vin":"2C4RDGCG2FR","components":"POWER TRAIN","summary":"The contact owns a 2015 Dodge Grand Caravan. The contact stated while driving 40 MPH, the vehicle lost motive power and stalled without warning. The contact then heard an abnormal sound coming from the vehicle. The vehicle was towed to the dealer and the contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 118,000.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11520550,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/18/2023","dateComplaintFiled":"05/05/2023","vin":"2C4RDGBG8FR","components":"ELECTRICAL SYSTEM,STRUCTURE,UNKNOWN OR OTHER","summary":"There are multiple whirring and clicking noises in the walls of the cargo area, mostly in passenger side.  This happens when I lock/unlock the auto, and close the doors.  I also hear what sounds like a moan coming from the dash, at least 2-3 times after I've closed and locked it, from the inside. I just purchased it used, with around 98k miles on it.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11519545,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/28/2023","dateComplaintFiled":"04/29/2023","vin":"2C4RDGEG8FR","components":"POWER TRAIN","summary":"Loss of forward motion. Engine revs but no forward motion or surges then looses forward motion.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11517364,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/16/2023","dateComplaintFiled":"04/17/2023","vin":"2C4RDGCGXFR","components":"SEATS","summary":"Drivers side heat rest deployed sitting still. Plastic holding metal strike pin broke. Luckily no one was in the drivers seat. I just got out of it a few minutes before it happened.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11517062,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/13/2023","dateComplaintFiled":"04/14/2023","vin":"2C4RDGCG3FR","components":"FUEL/PROPULSION SYSTEM","summary":"While driving down the highway, my vehicle suddenly went to full throttle.  Shocked me so that I held the brake pedal down as hard as I could to keep from rear ending the car ahead of me.  After several hundred yards, my van dropped back to idle.  Checked and found out this had been a problem with Chrysler vehicles in the 2015 -2016 models.  My vehicle has 50,000 + miles on it.  Checked with Davis-Moore, my dealer, and they know nothing.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11516891,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/12/2023","dateComplaintFiled":"04/13/2023","vin":"2C4RDGCG7FR","components":"STRUCTURE","summary":"Interior driver's side door latch cable frayed causing a malfunction to not allow the door to properly close. Had to replace the door latch cable.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11516773,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/12/2023","dateComplaintFiled":"04/12/2023","vin":"2C4RDGEG0FR","components":"ENGINE","summary":"Misfire cylinder 2","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11511550,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/08/2023","dateComplaintFiled":"03/13/2023","vin":"2C4RDGBG3FR","components":"AIR BAGS","summary":"The contact owns a 2015 Dodge Grand Caravan. The contact stated that while driving at an undisclosed speed, the passenger's side air bag warning light illuminated. The vehicle was taken to the dealer to be diagnosed and the contact was informed that the passenger's side air bag needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 93,164.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11508334,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/18/2023","dateComplaintFiled":"02/21/2023","vin":"2C4RDGBG7FR","components":"POWER TRAIN","summary":"Transmission failed without warning on a highway causing the vehicle to lose acceleration.  70,000 miles on the vehicle.  Up to date on all maintenance.  One owner.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11501091,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/05/2023","dateComplaintFiled":"01/10/2023","vin":"2C4RDGCG7FR","components":"ENGINE","summary":"Check engine light came on and took to local mechanic. P0302 code, car has 113,000 miles so new plugs and coils. Drove car for two days and light came back on with same code. Mechanic was confused as to why it was occurring and we did some research to see this seems to be a somewhat common occurrence. Cylinder head needs to be replaced. These seems to be the same issue that was covered under service bulletin 09-002-14 REV. B but was not extended to include newer models that are experiencing the same issue. Apparently Chrysler did not fix the original issue it seems and will not update the service bulletin. Contacted the dealer from which we purchased the vehicle, Len Stoler Inc. 1001 Baltimore Boulevard, Westminster MD 21157. Upon talking to the service manager and explaining the issue I was told that the dealer nor Chrysler had any fiduciary responsibility and there was nothing they could do to help.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11498705,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/22/2022","dateComplaintFiled":"12/23/2022","vin":"2C4RDGCG3FR","components":"POWER TRAIN","summary":"When approaching a stop van start vibrating and stop will start after 3 try and does same thing over again","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11498471,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/18/2022","dateComplaintFiled":"12/21/2022","vin":"2C4RDGBG8FR","components":"UNKNOWN OR OTHER","summary":"Noticed oil where I normally park my vehicle. Took the van into a mechanic so he could look at it. He stated that the oil leak came from a broken/ cracked oil filter housing. Which he also stated it was an issue among multiple Grand Caravans that have been brought in. It did not give me a warning and the mechanic said if it would have fully broken I could have lost all oil and my engine could have seized up. Which poses a concern considering it is my daily driver and it did not warn me about low oil. I\u2019ve also taken it to the same repair shop for issues with the fuel injectors and coils. Which could be an issue because that caused stalling while I was driving on the highway.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11497801,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/14/2022","dateComplaintFiled":"12/16/2022","vin":"2C4RDGBG2FR","components":"ENGINE","summary":"Premature failure of valve lifters and damage to exhaust and intake camshafts.  Engine had 59074 miles on it and used appropriate Valvoline synthetic blend oil since approx 15,000 miles.  Valve train started ticking and got progressively louder in less than a two week period.  Engine oil system was flushed and reserviced with appropriate Valvoline synthetic blend oil once again.  Valve ticking got progressively louder and the vehicle went in for repairs.  Valve Lifters had premature bearing failure on multiple Lifters causing excessive wear on both the Exhaust and Intake Camshafts as well as the Valve Lash Adjusters.  The vehicle was outside of the warranty window.  Cost for repairs was $2,272.34.  I was informed by the garage who did the repairs that this is a ongoing problem with the Pentar 3.6L","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11497420,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/10/2022","dateComplaintFiled":"12/14/2022","vin":"2C4RDGBG0FR","components":"VEHICLE SPEED CONTROL","summary":"The contact owns a 2015 Dodge Grand Caravan. The contact stated while driving 5 MPH, the vehicle experienced unintended acceleration. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 80,000.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11497022,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/31/2021","dateComplaintFiled":"12/12/2022","vin":"2C4RDGCG1FR","components":"ELECTRICAL SYSTEM","summary":"The driver side passenger sliding door lock actuator is frozen, keeping the door perpetually locked. The passenger sliding door actuator will not lock at all, so the passenger sliding door is perpetually unlocked. I've been told by an auto mechanic that the passenger side sliding door is in danger of permanently locking as well. If that's the case, passengers will have to enter by the front doors (or the back hatch, which is too inconvenient). In the case of an accident, I'm concerned that exiting the vehicle will be dangerous for backseat passengers.  I understand that there's an extended warranty for the 2015 Dodge Grand Caravan lock actuators, but the extended warranty only includes those manufactured after May 1, 2015. My 2015 Dodge Grand Caravan was manufactured February 2015. My family budget is really tight, and the prospect of putting $1500 to $2000 down for repairs to these doors is cost prohibitive.  The doors are available for inspection. The vehicle has been inspected by a local auto service center mechanic and the actuators were confirmed as the problem by the service center. There was no warning of failure of the actuators beforehand.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11493368,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2022","dateComplaintFiled":"11/13/2022","vin":"2C4RDGBG8FR","components":"POWER TRAIN,ELECTRICAL SYSTEM","summary":"I was driving on the highway and the car just turned off. this happened a few times.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11493157,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/08/2022","dateComplaintFiled":"11/11/2022","vin":"2C4RDGEG7FR","components":"POWER TRAIN,VEHICLE SPEED CONTROL","summary":"While driving the van, the van started making a whining noise. Then it would hesitated to shift gears. Upon accelerating in traffic, the engine would rev up, then the transmission would grab gear sharply. At every stop light the van does not shift forward. It sits there and the engine revs up, but does not shift gears. The  van has to  be turned off then restarted in order to drive out of first gear. Warning light came on eventually. After scanning at a local auto parts store, the code was P083B. P083B Code: Transmission Fluid Pressure Sensor / Switch \u201cG\u201d Circuit Range / Performance. My family's safety and the safety of others put at risk because we were in traffic at a stop light where we were not able to accelerate and leave the intersection and were in danger of getting rear ended by traffic coming at us once the light was green.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11492526,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/05/2022","dateComplaintFiled":"11/06/2022","vin":"2C4RDGCG3FR","components":"FUEL/PROPULSION SYSTEM","summary":"I have been tracking an evap leak with a fuel smell at the rear of my vehicle. I found a burn hole in the top of my fuel pump. This is the original fuel pump. I feel that this could have caused an explosion.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11489745,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/02/2022","dateComplaintFiled":"10/18/2022","vin":"2C4RDGEG4FR","components":"POWER TRAIN","summary":"The contact owns a 2015 Dodge Grand Caravan. The contact stated that upon shifting from park(P) to drive(D) and depressing the accelerator pedal, the transmission remained in first gear. There was no warning light illuminated. The contact stated that the failure had been reoccurring while driving. The vehicle was taken to an independent mechanic where it was diagnosed that the transmission had failed and needed to be replaced. The contact stated that the transmission was replaced; however, the failure persisted. The independent mechanic replaced the transmission for a second time; however, the failure reoccurred. The dealer was notified of the failure and informed the contact that the VIN was not included in NHTSA Campaign Number: 16V461000 (Power Train) due to the vehicle manufacture date. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 178,000.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11488204,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/04/2022","dateComplaintFiled":"10/06/2022","vin":"2C4RDGBG5FR","components":"POWER TRAIN","summary":"The contact owns a 2015 Dodge Grand Caravan. The contact stated that while driving at an undisclosed speed, she heard a screeching sound near the front passenger\u2019s side tire before the vehicle hesitated and then stalled. The contact stated that she placed her foot on the accelerator pedal but the engine failed to engage. No warning light was illuminated. The vehicle was towed to an independent mechanic where it was diagnosed that the transmission failed and needed to be replaced. The vehicle was not repaired. The dealer and manufacturer were notified of the failure and confirmed there were no recalls affiliated with the VIN and no further assistance was provided. The failure mileage was approximately 34,137.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11487820,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/04/2022","dateComplaintFiled":"10/04/2022","vin":"2C4RDGCG4FR","components":"POWER TRAIN","summary":"THE Transmission Loses Hydraulic Pressure, THE Vehicle MAY Lose Motive Power, Increasing THE Risk OF A Crash.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11484495,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/14/2022","dateComplaintFiled":"09/14/2022","vin":"2C4RDGBG6FR","components":"ENGINE","summary":"It\u2019s not wanting to switch gears so when I\u2019m trying to accelerate at times it will not accelerate.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11479479,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/12/2022","dateComplaintFiled":"08/16/2022","vin":"2C4RDGEG5FR","components":"ELECTRICAL SYSTEM","summary":"The car was Driving and the blind spot module on the driver's side in the rear bumper started to smoked, because of a short in the electrical from water damage","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"},{"type":"Vehicle","productYear":"9999","productMake":"TBD","productModel":"TBD","manufacturer":"ODI Demo Co"}]},{"odiNumber":11476127,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/22/2022","dateComplaintFiled":"07/27/2022","vin":"2C4RDGBG4FR","components":"POWER TRAIN","summary":"My 2015 Dodge Dodge Grand Caravan was traveling home to St. Louis from Michigan.  The car began to make a whining noise.  My wife, who was driving, pulled off the interstate in Indianapolis.  As she started driving on the local surface streets, the van began to lurch and behave erratically.  She stopped completely and found an auto service center nearby to take it to.  As she tried to get there, the engine would spin and the rpms would rise but the van would barely move.  The service center did not work on transmissions so we had it towed to a transmission specialist.  They determined that the transmission pump failed causing a loss of hydraulic pressure.  The loss of pressure burned out the clutches which deteriorated and are present in the transmission fluid.  Those issues created a number of waterfall issues with the gears in the transmission including gear ratio errors, skipping over 2nd gear, flare shifting into 3rd gear, and the transmission losing all engagement when it reaches operating temperature.  In contacting Dodge/Chrysler, they informed me that there isn't an open recall for them to cover the $4,500 repair under despite the fact that this completely aligns with a prior recall on the 2015/2016 year Grand Caravans.  Recall No. 16V461000, Automatic Transmission, where the transmission pump seizes, causing a lack of hydraulic pressure, and the vehicle loses motive power.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11475213,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/07/2022","dateComplaintFiled":"07/21/2022","vin":"2c4rdgcg8fr","components":"STRUCTURE","summary":"Both rear passenger doors will not unlock or open.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11472925,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/08/2022","dateComplaintFiled":"07/08/2022","vin":"2C4RDGBG1FR","components":"ELECTRICAL SYSTEM","summary":"I am inquiring about the failure of my 2015 Dodge Grand Caravan Sliding Door Power Lock Actuator. My Drivers Side passenger sliding door recently became stuck, and could not be opened from the outside or inside. This is a massive safety hazard, and could possible result in death or injury. What if there was a fire or an accident and we had to get out. There is a service bulletin 23-036.21 that covers replacing the actuators for this very reason, but my vehicle is not listed. This is a problem. Now with the door in lock position, everytime the automatic or power door lock is used, there is a really loud buzzing sound. My worry is that the door will actually come unlocked, and open on its own as i am driving down the highway, so it is a little unnerving. I want to get this fixed for our safety, but i want to know if this will be covered under the service bulletin 23-036.21, per the NHTSA this seems to be affecting more than just the 2016 RT models, and while i love our vehicle, I am now worried for my families safety.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11470517,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2022","dateComplaintFiled":"06/22/2022","vin":"2C4RDGBG9FR","components":"ENGINE","summary":"- Check engine light - code: P0302 (Misfire Cylinder) - This is a converted wheelchair mini-van and I am in a wheelchair. Break-down on freeway would leave me stranded. - Apparently this #2 cylinder problem was part of a recall for 2011-13 Pentar 3.6L engines and from what I have read online the problem still persist and in 01/2022 a class action lawsuit has been filed against FCA for this exact problem (See attached). - I have taken the van into both the dealer and independent service center - Heads need replacing due to known bad cylinder head problem with these engines. - Check engine light came on in 03/2022 and I paid to have plugs and head gasket replaced only for the P0302 light to come immediately back on. Took back in and 2nd experienced tech confirmed head problem and instructed me to go to dealer; dealer confirmed head problem but said no recall available as of yet. Dealer quoted repair cost to heads of $5,145!!!","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11470328,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/21/2022","dateComplaintFiled":"06/21/2022","vin":"2c4rdgbg8fr","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"Buzzing in side door when unlocking","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11458909,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/24/2019","dateComplaintFiled":"03/29/2022","vin":"2c4rdgbgxfr","components":"POWER TRAIN,ELECTRICAL SYSTEM,AIR BAGS","summary":"transmission went totally out, sliding door makes loud buzzing noise when unlocking and locking air bag light on dash wont go off","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11453539,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/12/2021","dateComplaintFiled":"02/22/2022","vin":"2C4RDGCG1FR","components":"SEATS,UNKNOWN OR OTHER","summary":"My van was parked in my driveway overnight and both of the headrests deployed. I am grateful I was not driving it.   I couldn\u2019t get them to close they are stuck open.  When called dealer was told was not covered even though I have Mopar coverage.  Since it\u2019s so much to fix it out of pocket the safety feature is virtually useless because I can\u2019t have it fixed.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11451399,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2022","dateComplaintFiled":"02/10/2022","vin":"2C4RDGBGXFR","components":"POWER TRAIN","summary":"The contact owns a 2015 Dodge Grand Caravan. The contact stated while driving approximately 40 MPH, there was a grinding sound coming from the vehicle. After coming to a stop, the transmission shifter was seized and the vehicle was undrivable. The vehicle was towed to the local dealer who diagnosed that the torque converter was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The approximate failure mileage was 160,000.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11449560,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2021","dateComplaintFiled":"01/31/2022","vin":"2C4RDGCG6FR","components":"ELECTRICAL SYSTEM,ENGINE","summary":"When drive over 60mph I smell burn from front hood. I took to Dodge dealership.  They said oil leaking so paid $950 , 3 weeks later car broke down like can't go over 30mph, Aqcell won't go up  , I took to dealership again , he said transmission I  paid $4600( October) it used transmission. After change transmission drive was  uncomfortable, not smoothly like before. I took dealership he said It because differen transmission, so need takes a while to get use to it.  (Idk it true or not)  And engine light on over 7 times and still burning smell if drive over 60mph.  Dealership kepts 3 days but they said car is fine.  Im like how heck fine? If I drive 60mph now I can smell burn . Feel very uncomfortable to drive i have 3 kids always with me but can't sell car with  this conditions  . Any advice appreciate","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11446273,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2022","dateComplaintFiled":"01/05/2022","vin":"2c4rdgbg2fr","components":"POWER TRAIN","summary":"Our check engine light came on when we were coming down from the mountains.   We took it to a mechanic who diagnosed it as a issue with the transmission pump.  Now we are afraid to drive it and it is our only vehicle for our family of four. The mechanic quoted us nearly $5000 out of pocket to fix this issue since our vehicle is not included in the list of vins for another recall of this model.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11445434,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/28/2021","dateComplaintFiled":"12/29/2021","vin":"2C4RDGBG0FR","components":"POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE","summary":"The contact owns a 2015 Dodge Grand Caravan. The contact stated while driving the accelerator pedal was depressed however, the vehicle failed to accelerate. The vehicle revved up but, failed to shift into gear. The check engine warning light was illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The vehicle was taken to an independent mechanic and the contact was informed that the transmission had failed and needed to be repaired or replaced. The contact stated that the failure was related to NHTSA Campaign Number: 16V461000 (Power Train) however, the VIN was not included. The manufacturer was notified of the failure, but no further assistance was provided. The approximate failure mileage was 128,000.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11443729,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/07/2021","dateComplaintFiled":"12/14/2021","vin":"2c4rdgbg3fr","components":"POWER TRAIN","summary":"The contact owns a 2015 Dodge Grand Caravan. The contact stated that while driving at an unknown speed, there was a whining noise coming from the vehicle. The vehicle was taken to an independent mechanic where it was diagnosed that the transmission pump needed to be replaced. The vehicle was not repaired. The dealer was not contacted. The manufacturer was notified of the failure and informed the contact that the VIN was not included in NHTSA Campaign Number: 16V461000 (Power Train). The approximate failure mileage was 158,000.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11443112,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2021","dateComplaintFiled":"12/08/2021","vin":"2C4RDGBG9FR","components":"ELECTRICAL SYSTEM","summary":"Passenger sliding door faulty actuator. Five months after purchasing the car the door started buzzing every time it is unlocked.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11440793,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/17/2021","dateComplaintFiled":"11/17/2021","vin":"2C4RDGBG3FR","components":"POWER TRAIN","summary":"The contact owns a 2015 Dodge Grand Caravan. The contact stated while driving 50 MPH, the transmission failed, and the vehicle would not properly accelerate almost causing a crash to occur with a semi-truck. The vehicle was towed to the local dealer who diagnosed that the transmission had failed due to a faulty transmission pump. The vehicle was towed to an independent mechanic who replaced the transmission and the failure was remedied. The manufacturer was notified of the failure. The contact was informed that the vehicle was included in NHTSA Campaign Number: 16V461000 (Power Train). The contact indicated that the vehicle had experienced the failure listed in the recall. The failure mileage was 100,000.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11439512,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2021","dateComplaintFiled":"11/05/2021","vin":"2c4rdgdg7fr","components":"STRUCTURE","summary":"The doors make an extremely startling noise everytime we exit the car or open the door","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11437776,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2021","dateComplaintFiled":"10/22/2021","vin":"2C4RDGCG7FR","components":"POWER TRAIN","summary":"trans axle oil pump failure. transmission failed while in traffic. van would not move in forward or reverse. the problem was diagnosed by a dealer and found to be failure of the trans axle oil pump. transmission was replaced","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11434414,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/10/2021","dateComplaintFiled":"09/26/2021","vin":"2C4RDGCG7FR","components":"UNKNOWN OR OTHER","summary":"Passenger side sliding door suddenly stopped opening.  It will not unlock using the remote, car door buttons, or manually.  This presents a safety issue for back seat passengers.  If the other door fails, the will be unable to exit the vehicle without climbing over the seats to use the front door.  This could be deadly in an emergency.  There was no warning, it simply stopped working.  In my research, I came across many other Dodge Caravan owners who complain of the same issue.  Repair prices have been quoted $1000-1500.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11433273,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/08/2021","dateComplaintFiled":"09/16/2021","vin":"2c4rdgcg7fr","components":"STRUCTURE","summary":"The lock on the passenger sliding door has stopped locking the door. When all the other doors are locked the door will still open. The lock also cannot be engaged manually the lock is stuck in the unlocked position. The driver side sliding door has started to make a buzzing sound when the locks are engaged. I think this indicates that the actuator on the driver side door may also be starting to fail.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11432777,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/13/2021","dateComplaintFiled":"09/13/2021","vin":"","components":"POWER TRAIN","summary":"The contact owns a 2015 Dodge Grand Caravan. The contact stated while driving approximately 35 MPH, the vehicle lost motive power and stalled. The contact was unable to restart the vehicle. The contact stated no warning light was illuminated. The vehicle was not diagnosed or repaired. The manufacturer was informed of the failure and informed the contact that the VIN was not under recall. The failure mileage was approximately 80,000. The VIN was not available.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11431133,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/16/2021","dateComplaintFiled":"08/30/2021","vin":"2C4RDGCGXFR","components":"AIR BAGS","summary":"The front head rests contain a safety device that extends the head rest to support the head during a crash.   We were unaware of this feature until the passenger head rest burst over a year ago.  That was reported in a seperate incident report.  We are still waiting for Dodge to repair the passenger head rest.  Within the past couple weeks, the driver head rest burst open, while we were not in the vehicle.  We did not notice the head rest was burst until my wife saw it from the side when I was driving it.  She normally drives the vehicle.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11428934,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/09/2021","dateComplaintFiled":"08/13/2021","vin":"2C4RDGEG2FR","components":"POWER TRAIN","summary":"The contact owns a 2015 Dodge Grand Caravan. The contact stated while his wife was driving 40 mph, the vehicle started to hesitate. The contact stated that the powertrain control P0470 code was displayed. The driver was able to continue driving to her residence. The contact made the local dealer aware of the failure. The vehicle was not diagnosed or repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 16V461000 (Power Train) however, the VIN was not included. The manufacturer was informed of the failure. The failure mileage was 88,289.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11428649,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2021","dateComplaintFiled":"08/11/2021","vin":"2c4rdgbg2fr","components":"SEATS","summary":"Passenger head rest safety mechanism deployed for unknown reason.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11426948,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/29/2021","dateComplaintFiled":"07/29/2021","vin":"2c4rdgcg3fr","components":"UNKNOWN OR OTHER","summary":"Sliding doors have stopped working. Doors are stuck in locked position. Cannot open even manually. Happened first on passenger side now on drivers side.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11425748,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/14/2021","dateComplaintFiled":"07/21/2021","vin":"2C7WDGCG9FR","components":"POWER TRAIN","summary":"Got results back from the dealer on my grand caravan transmission pump. He said pump failed and burned up transmission. Now I need to replace the whole transmission thanks to dodge not covering all these vehicles with bad transmission pumps! This recall S44 should of been expanded to cover all vehicles from 2015 to2017 since I see a lot of people on the internet have the same problem and complaints. Dodge should be held liable for all these vehicles that need a new transmission due to the faulty pump!! Not just a select few that they deemed worthy of the recall! They cheated the people by not covering all these bad pumps!! Let\u2019s hold them accountable for it!!","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11425506,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/04/2021","dateComplaintFiled":"07/19/2021","vin":"2C4RDGCG6FR","components":"ELECTRICAL SYSTEM","summary":"The passenger driver-side slide door is permanently lock and will not unlock. Door will not slide open at all.  I believe the manufacture door lock actuator is the problem. The vehicle's  ODM  only have 36,000 miles on the it. Since the door can't be open, it is a safety issue for any passengers riding in the car. Safety issues that will put my two kids at risk since the passenger door can't be open when there is an emergency to exit the car.  My two kids are the passengers in the van. As of now, I don't have the money necessary to take it to a mechanic to fix it.  However, I search on the internet and found out a lot of other car owners with the same model Dodge Caravan are having the same issues with door being lock permanently. The problem just occurred without any warning.  It happen about 2 months ago without any warning and the slide door will not slide open again.  Please help us get the manufacturer to fix this problem.  I saw today that NHTSA might be looking into this issue so that why I finally file this complain.  You can email me with any questions at [XXX].   Thank you.   INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11424826,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/14/2021","dateComplaintFiled":"07/14/2021","vin":"2C4RDGBG8FR","components":"LATCHES/LOCKS/LINKAGES","summary":"The contact owns a 2015 Dodge Grand Caravan. The contact stated that the rear passenger\u2019s side sliding door would not unlock when the contact attempted to unlock and open the door. The vehicle also made an abnormal sound while the contact attempted to lock or unlock the doors. The vehicle was not diagnosed nor repaired. The dealer and manufacturer were not made aware of the failure. The failure mileage was 126,447.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11424166,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/09/2021","dateComplaintFiled":"07/10/2021","vin":"2C7WDCCG9FR","components":"POWER TRAIN","summary":"Transmission pump failed while driving the vehicle causing me and my handicapped daughter to be stuck on highway. Was able to get vehicle off the road. Vehicle started to make a whining sound then when I had to stop for road construction it started to jerk forward while I was stopped with my foot in the brake. Then when I went to accelerate I had no power to move forward. Rpms would go to 4000 but vehicle would barely move. Once I was able to safely get off highway I had to call for a ride home. I hate to think if this would of happened while I was actually driving the vehicle on the busy highway and not stopped for road construction what might of happened to me and my daughter if someone would of rear ended us while my vehicle stopped moving in fast traffic! Got home and I searched for  any recalls for my type of vehicle and I seen there was a recall for this problem and the recall number was s44. But when I put my vin number in it says my vehicle wasn\u2019t covered for this recall. Well obviously it should be covered because of the faulty transmission pump stranding me on the highway. This recall should be extended to more vehicles like mine. I have called Chrysler and I am awaiting any info from them wether they are going to pay for this. The vehicle is a 2015 but only has 56000 miles on it! No way this part should fail with that amount of low miles on it. It should be covered under the recall s44! Please let me know what I can do about this if they fail to cover me under this recall. While I\u2019m only assuming this is the problem with the vehicle due to recalls being issued for it I will be taking it to a garage to be fixed but would like to be reimbursed if this is the problem with my vehicle! Obviously the recall should of been extended to cover more vehicles than what it did. Once I have proper confirmation for the problem I will be refilling a complaint with all paper work to prove my claim if Chrysler doesn\u2019t pay to fix this!","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11421093,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/30/2021","dateComplaintFiled":"06/15/2021","vin":"2C4RDGCG7FR","components":"ENGINE","summary":"Light came on (not flashing) took to Auto Zone for a diagnostic which the ASE Certified Technician said the error code was PO301 cylinder 1 misfire was detected and it was the #1 spark plug and it needed new one. However the spark plugs are not scheduled for maintenance until 100 k miles and my van is just over 60 k and I had my dealership do the 60k maintenance in March but didn\u2019t include the spark plugs. We had a mechanic from out of town look at it per our dealership as we were out of town. He reset the code on 6-1-2021and it came back on after 7 days for two weeks it went off and came back on again on 6-11 and went off on the 14th. Today is the 15th of June, 2021.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11420420,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/02/2019","dateComplaintFiled":"06/10/2021","vin":"2c4rdgbg0fr","components":"ELECTRICAL SYSTEM","summary":"The contact owns a 2015 Dodge Caravan. The contact stated while driving at an undisclosed speed, the back over prevention camera flickered on and off. Additionally, the check engine warning light remained illuminated. The contact stated that after shifting the vehicle into park and turning the ignition to the off position, the engine and electrical functions remained in operation. The contact took the vehicle to the local dealer to be diagnosed however, the mechanic was unable to duplicate the failure. The contact took the vehicle to an independent mechanic who was able diagnosed the failure as TIPM had dropped the signal causing the electrical failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximate mileage 99,000.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11419616,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/30/2021","dateComplaintFiled":"06/04/2021","vin":"2C4RDGBG2FR","components":"UNKNOWN OR OTHER","summary":"Rear passenger sliding door actuator failed. This is a COMMON problem with these vehicles and poses an extremely dangerous safety risk when an owner is unable to open/close the door and when the door opens on its own due to failed lock actuator. This poses a risk for fire safety, wreckage safety to exit vehicle and poses significant risk to person's riding in the seat while the door can open spontaneously. There is also a risk factor because the door cannot LOCK or UNLOCK (depending on which position the door gets stuck in when the part fails). Thousands of owners of these specific vehicles are asking for a recall for safety reasons.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11418814,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/12/2021","dateComplaintFiled":"05/27/2021","vin":"2C4RDGBG9FR","components":"POWER TRAIN","summary":"The contact owns a 2015 Dodge Grand Caravan. The contact stated while driving at various speeds, there was a loud abnormal sound coming from the engine compartment. There was no warning light illuminated. The vehicle was taken to the local dealer to be diagnosed however, nothing needed to be replaced. The contact wanted a second opinion so she took the vehicle to an independent mechanic where it was diagnosed with the transmission pump6V461 needing to be replaced. The contact then took the vehicle back to the dealer where they also confirmed that the transmission pump needed to be replaced. The vehicle was not repaired. The contact was relating the failure to NHTSA campaign number: 1000 (Power Train). The manufacturer had been informed of the failure and informed the contact that the vehicle was not under recall. The failure mileage was approximately 60,942.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11417634,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/10/2021","dateComplaintFiled":"05/18/2021","vin":"2c4rdgbg2fr","components":"POWER TRAIN","summary":"While driving and stopped at a stop light the vehicle starting shaking and would no longer engage in drive. No previous warning signs or issues with vehicle slipping gears.  Stuck in the middle of street with 4 children. Diagnosed with faulty hydraulic pressure pump and transmission current recall s44 on same issue for same make, model, year and manufacturing date.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11416766,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/14/2021","dateComplaintFiled":"05/16/2021","vin":"2C4RDGCG5FR","components":"SEATS","summary":"WAS EXITING SCHOOL PARKING LOT AND THE HEADREST LIKE EXPLODED!","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11416720,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/04/2020","dateComplaintFiled":"05/15/2021","vin":"2C4RDGCGXFR","components":"ELECTRICAL SYSTEM,AIR BAGS,ENGINE","summary":"I JUST MADE THIS SAME REPORT BUT WITH MY SON'S DODGE 06 VIN NUMBER. IGNORE THAT REPORT!! FOR MY DODGE 2015 DODGE GRAND CARAVAN HERE IS MY REPORT: PASSENGER SIDE AIR BAG EXPLODED. LUCKILY NO INJURY. VEHICLE WAS NOT MOVING. I DIDN'T EVEN KNOW IT COULD DO THAT! I'D LIKE THIS FIXED. ALSO, TWO LEAKS IN ENGINE. OIL LEAK/TRANSMISSION LEAK. IS THIS NORMAL? LEAKS ARE ONGOING. ANOTHER THING: NOTICING HEADLIGHTS GETTING SLIGHTLY DIMMER, THEN BRIGHTER, AT NIGHT AS IF SOME SORT OF ELECTRICAL PROBLEM? THIS HAPPENS DURING DRIVING AND NOT DRIVING.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11416486,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/08/2021","dateComplaintFiled":"05/13/2021","vin":"2C4RDGCG6FR","components":"SEATS,FUEL/PROPULSION SYSTEM","summary":"DRIVERS SIDE HEADREST POPPED OUT.   SEPARATELY, VAN STARTED SHAKING AT 1500 RPMS. NEEDED $550 WORTH OF REPAIRS TO THE #3 FUEL INJECTOR","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11415323,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/03/2021","dateComplaintFiled":"05/05/2021","vin":"2C4RDGBG1FR","components":"POWER TRAIN","summary":"I WAS DRIVING UP A HILL ON A BRIDGE AND ALL OF A SUDDEN I LOSS POWER TO MY WHEELS OF THE VAN. I WAS ALMOST REAR ENDED BY 3 DIFFERENT CARS BECAUSE I COULD NOT DRIVE ANY FURTHER. I WAS LEFT STRANDED IN THE MIDDLE OF A BRIDGE. I GOT THE VEHICLE TOWED TO A MECHANIC AND THE DIAGNOSIS WAS THAT THE TRANSMISSION PUMP INSIDE THE TRANSMISSION HAD GONE OUT. I WAS TOLD THAT MY EXACT YEAR AND VEHICLE FIT A TRANSMISSION PUMP RECALL FOR THE EXACT ISSUE. AFTER CALLING CHRYSLER'S RECALL HOTLINE, THEY DID A SEARCH OF MY VIN AND SAD THAT MY VIN NUMBER DID  NOT MATCH FOR A TRANSMISSION RECALL. AND THEY TOLD ME THERE'S NOTHING THEY COULD DO ABOUT IT. AFTER RESEARCHING ONLINE I HAVE FOUND THAT THE 2015 DODGE CARAVAN DID HAVE RECALLS FOR THE TRANSMISSION PUMP IN 2016.THE RECALL CENTRE TOLD ME THAT IT WAS VIN NUMBER SPECIFIC ON THE RECALL AND THAT MINE WAS NOT GOING TO BE COVERED.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11413953,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/25/2021","dateComplaintFiled":"04/26/2021","vin":"2C4RDGCG2FR","components":"AIR BAGS,SEATS","summary":"FRONT PASSENGER ACTIVE HEADREST SYSTEM DEPLOYED WITH NO EXPLANATION. THE VEHICLE WAS BEING DRIVEN NORMALLY IN A PARKING LOT AND THE HEADREST JUST WENT OFF.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11413607,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/23/2021","dateComplaintFiled":"04/23/2021","vin":"2C4RDGEG9FR","components":"POWER TRAIN","summary":"DRIVING DOWN THE HIGHWAY AND IT STARTED REVING THE RPMS, MAKING A HUMMING NOISE , AND WOULDN'T MOVE.. TRANSMISSION LIGHT ON","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11413326,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2020","dateComplaintFiled":"04/22/2021","vin":"2C4RDGCG2FR","components":"UNKNOWN OR OTHER","summary":"FAULTY ACTUATOR, DOORS MAKE A SOUND WHEN UNLOCKING AND NOW RESULTING IN ONE DOOR NOT OPENING. THE NOISE HAPPENS ALL OF THE TIME (PARK OR GOING) JUST THE UNLOCK BUTTON HAS TO BE PRESSED.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11412802,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/15/2021","dateComplaintFiled":"04/19/2021","vin":"2C4RDGCG8FR","components":"POWER TRAIN","summary":"WHILE DRIVING MY VAN, THE RPM'S WOULD INCREASE, BUT THERE WAS NO POWER COMING FROM THE ENGINE. I WAS UNABLE TO ACCELERATE. I PULLED OVER, TRIED TO PUT THE VAN IN PARK, THE ENGINE SHIFTED EXTREMELY ROUGH BEFORE GOING INTO PARK. THE AUTO BODY SHOP IS QUOTING ME FOR OVER $5,000.00 TO REPAIR THE TRANSMISSION.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11407589,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/02/2021","dateComplaintFiled":"04/12/2021","vin":"2C4RDGCG6FR","components":"SEATS","summary":"TL* THE CONTACT OWNS A 2015 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE FRONT PASSENGER'S SIDE HEADREST EXPLODED INADVERTENTLY WITHOUT WARNING AND WITHOUT THE VEHICLE BEING INVOLVED IN A CRASH. THERE WAS NO INJURY SUSTAINED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 48,788.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11407125,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/29/2020","dateComplaintFiled":"04/08/2021","vin":"2C4RDGBG2FR","components":"POWER TRAIN","summary":"THE TRANSMISSION OF THE DODGE GRAND CARAVAN 2015. I CHECKED THE RECALL AND THE MANUFACTURER ONLY RECALLS THE ONES PRODUCED FROM 08/2015 TO 2016. MY CAR WAS PRODUCED IN 02/0215 SO IT WAS NOT RECALLED. THE TRANSMISSION KEPT GETTING PROBLEM WITH THE GEAR AND SHIFT. IT ALSO GAVE A CODE FOR P0740 TCC WHILE IT IS JUST 80,000+ MILES. I HAVE BEEN DRIVING IT FOR 4 MONTHS AND THE CAR HEATED UP PRETTY BAD WITH BAD SMELL AND SHAKING WHEN SPEEDING UP. I TOOK IT TO A SHOP AND THEY SAID DODGE HAS PROBLEMS WITH THE TRANSMISSION PUMP THAT FEEDS THE TORQUE CONVERTER, AND ALSO CAUSE FAIL HYDRAULIC PRESSURE. THIS COULD BE THE REASON FOR THE DAMAGE OF MY TORQUE CONVERTER. I DON'T KNOW WHERE AND HOW I SHOULD REPORT THIS TO GET IT FIXED BECAUSE IT MAKES NO SENSE TO ME WITH W VEHICLE JUST TURNED 80,000 MILES AND HAS A FAILED TRANSMISSION AND CAUSES SHAKING MOVEMENT WHEN SPEEDING UP WHICH COULD BE DANGEROUS WHEN I DRIVE ON A HIGHWAY.   PLEASE CONTACT THE MANUFACTURER TO DISCUSS FOR RECALL ON THESE VEHICLES AS WELL ON TRANSMISSION. THEY ONLY DO THE ONES PRODUCED AFTER AUGUST, 2015 WHICH DOES NOT COVER ENOUGH VEHICLES. MY CAR HAS THAT TRANSMISSION PROBLEM (BUILT ON 02/2015). I ALSO NOTICE A LOT OF OTHER 2015 GRAND CARAVANS HAVE THE SAME PROBLEMS WITH THE TRANSMISSION.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11405075,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/24/2021","dateComplaintFiled":"03/26/2021","vin":"2C4RDGCG9FR","components":"ELECTRICAL SYSTEM,STRUCTURE","summary":"TL* THE CONTACT OWNS A 2015 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE AUTOMATIC SLIDING DOOR WAS CEASED IN THE LOCKED POSITION AND WOULD NOT UNLOCK MANUALLY. THE VEHICLE WAS NOT TAKEN TO A LOCAL DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 78,000.*DT*JB","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11400393,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/04/2020","dateComplaintFiled":"03/11/2021","vin":"2C4RDGCG2FR","components":"ELECTRICAL SYSTEM","summary":"DOORS MAKE A LOUD BUZZING SOUND WHEN LOCKING OR UNLOCKING. THIS SEEMS TO BE A PROBLEM WITH THESE VEHICLES. WAS ADVISED TO MAKE A COMPLAINT.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11400050,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/09/2021","dateComplaintFiled":"03/09/2021","vin":"2C4RDGBG3FR","components":"SEATS","summary":"I WAS SITTING IN MY PARKED CAR, ENGINE OFF, WAITING FOR SOMEONE.  THE DRIVER'S SIDE HEADREST POPPED OPEN SUDDENLY.  I CANNOT PUT IT BACK IN POSITION BECAUSE THE PLASTIC TABS INSIDE ARE BROKEN.  I AM THANKFUL I WAS LEANING FORWARD READING A BOOK AND THAT I WAS NOT DRIVING AS THIS COULD HAVE BEEN PAINFUL AND/OR DANGEROUS.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11399795,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2021","dateComplaintFiled":"03/08/2021","vin":"2C4RDGCG8FR","components":"ENGINE","summary":"TL* THE CONTACT OWNS A 2015 DODGE GRAND CARAVAN. THE CONTACT STATED OIL WAS DISCOVERED ON THE FLOOR OF THE GARAGE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE SCREW ON OIL FILTER ADAPTER HAD FAILED CAUSING OIL TO LEAK FROM THE ENGINE. THE VEHICLE WAS NOT YET REPAIRED. THE LOCAL DEALER JAMES DODGE LOCATED AT 13007 WICKER AVE, CEDAR LAKE, IN 46303 AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11399597,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/05/2021","dateComplaintFiled":"03/07/2021","vin":"2C4RDGBG0FR","components":"POWER TRAIN","summary":"THE TRANSMISSION JUST DIED COMING DOWN A HILL AT A SLOW SPEED NEAR MY HOME ON A CITY STREET.  NO PREVIOUS NOISE OR WARNING.  NO CHECK ENGINE LIGHT WENT ON. I HAVE 140,000 MILES.  VAN IS WELL MAINTAINED.  TOOK TO A LOCAL MECHANIC.  FOUND METAL IN  THE PAN.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11396834,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/18/2021","dateComplaintFiled":"02/18/2021","vin":"2C4RDGBG3FR","components":"POWER TRAIN,ENGINE","summary":"CAR PURCHASED BRAND NEW MARCH 2015. FEBRUARY 2021 AT APPROXIMATELY 93,000 MILES EXTENSIVE OIL LEAKING DAMAGE. CAR IS LEAKING OIL FROM THE OIL FILTER HOUSING UNIT INCLUDING THE GASKETS AROUND. AT THIS POINT, THE CORRECT PART IS ON BACK ORDER FROM CHRYSLER, PER THE DEALER WHERE PURCHASED THE CAR, I AM NUMBER 28,000 PLUS IN THE LINE TO RECEIVE THIS PART. THERE IS NO ETA FOR WHEN THE PART WILL BE AVAILABLE. THE VAN LEAKS WHEN PARKED AND IN DRIVE. I GOT AN OIL CHANGE END OF DECEMBER 2020 AND WAS DOWN TO TWO QUARTS OF OIL IN A MONTH TIME AND 1000 MILES SINCE OIL CHANGE. THE CAR IS NOW UN DRIVEABLE AND CHRYSLER IS DOING NOTHING TO ASSIST WITH GETTING A LOANER VEHICLE.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11396148,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/04/2020","dateComplaintFiled":"02/14/2021","vin":"2C4RDGCG3FR","components":"UNKNOWN OR OTHER","summary":"PASSENGER SIDE FRONT HEADREST IS POPPED OUT. NOT EXACTLY SURE WHEN IT HAPPENED, BECAUSE I DIDN'T NOTICE UNTIL SOMEONE SAT IN THE SEAT AND COMPLAINED HOW UNCOMFORTABLE IT WAS FOR THEIR HEAD. IT HAD TO HAVE HAPPENED SOMETIME BETWEEN 12/1/20 AND 12/4/20.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11391182,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/25/2020","dateComplaintFiled":"02/02/2021","vin":"2C4RDGCG4FR","components":"POWER TRAIN","summary":"TRANSMISSION WENT OUT WHEN SITTING AT A STOP LIGHT ON AN INCLINE AND ALMOST ROLLED BACK INTO THE CAR BEHIND. THE TRANSMISSION PUMP FAILED AND RUINED TRANSMISSION AT 5 YEARS AND 2 MONTHS AND ONLY 81970 MILES.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11388897,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/15/2020","dateComplaintFiled":"01/19/2021","vin":"2C4RDGBG5FR","components":"AIR BAGS,SEATS","summary":"FRONT SEAT ACTIVE HEAD RESTRAINT DEPLOYED ON ITS OWN. VEHICLE WAS PARKED WITH NOBODY INSIDE WHEN IT HAPPENED.  I DID RECEIVE A LETTER IN MAIL THAT IT IS AN ISSUE AND LETTER HAD BEEN SUBMITTED WITH THIS.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11383189,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/25/2020","dateComplaintFiled":"12/13/2020","vin":"2C4RDGBG1FR","components":"STRUCTURE","summary":"THE PASSENGER SLIDING DOOR IS STUCK IN THE LOCKED POSITION OUT OF NOWHERE. IT CANNOT BE UNLOCKED WITH THE BUTTONS ON THE DOOR, MANUALLY, OR WITH THE KEY FOB. IT WAS PARKED IN THE DRIVEWAY OVERNIGHT, THE NEXT MORNING I WENT TO LOAD UP MY KIDS, AND IT WOULDN'T WORK.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11378690,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/02/2020","dateComplaintFiled":"12/09/2020","vin":"2C4RDGCG7FR","components":"SERVICE BRAKES","summary":"BRAKE LIGHTS COME ON AND OFF BY THEM SELVES MECHANIC SWITCHED THE BRAKE LIGHT SWITCH AND STILL HAVE ISSUES.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11377437,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/15/2020","dateComplaintFiled":"12/02/2020","vin":"2C4RDGCG5FR","components":"POWER TRAIN","summary":"TL* THE CONTACT OWNS A  2015 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE THEIR WIFE WAS DRIVING THE VEHICLE WENT THE VEHICLE'S TRANSMISSION STARTED CATCHING DESPITE THE DRIVER'S FOOT BEING ON THE BRAKES. THE DRIVER HAD TO PULL OFF TO A NEARBY PARKING LOT AND TURN THE VEHICLE OFF TO AVOID HITTING ANOTHER VEHICLE. THE VEHICLE LEFT THE VEHICLE PARKED FOR A FEW DAYS BEFORE DRIVING IT TO A NEARBY DEALER (CUMBERLAND CHRYSLER DODGE JEEP RAM   1550 INTERSTATE DR, COOKEVILLE, TN 38501;  (931) 263-0321)  WHO STATED THAT THE TRANSMISSION PUMP AND TRANSMISSION GEARS 4, 4, AND 6, AS WELL AS, THE TRANSMISSION FAILED TO FIND A GEAR AFTER FIRST GEAR. THE VEHICLE'S TRANSMISSION AND COOLANT PUMP NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE CONTACT MANUFACTURER WAS MADE AWARE OF THE ISSUE AND CONFIRMED THAT THEIR VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V461000 (POWER TRAIN) AND REFERRED THEM TO NHTSA TO FILE A COMPLAINT. THE APPROXIMATE FAILURE MILEAGE WAS 91,000.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11375224,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/17/2020","dateComplaintFiled":"11/18/2020","vin":"2C4RDGBG2FR","components":"POWER TRAIN","summary":"WHILE DRIVING TO HIGHWAY THE RPM WAS GOING TO HIRE AN ENGINE START MAKING WHINING SOUND AND IN THE CITY WHILE REACHING TO MECHANIC AT THE INTERSECTION IT WAS GIVING HUGE JERK AND SOMETIMES GET DOESN'T SHIFT AT ALL THE CARS STAND STILL AT INTERSECTIONS I HAVE TO TURN OFF THE CAR AND TURN IT BACK ON IN ORDER TO MOVE WHICH WAS VERY DANGEROUSAFTER CONSULT TO A MECHANIC HE SAYS OIL PUMP IS GONE FOR THE TRANSMISSION DODGE CARAVAN IS A FAMILY CAR I GOT FOUR KIDS AND IT'S VERY DANGEROUS WHILE DRIVING ON THE ROAD I HAVE SEEN A LOT OF FORMS IN WHICH PEOPLE COMPLAIN ABOUT THIS ISSUE KINDLY  ASSIST IN THIS REGARDS","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11373883,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/09/2020","dateComplaintFiled":"11/09/2020","vin":"2C4RDGBG3FR","components":"SEATS","summary":"WHILE DRIVING MY FRONT DRIVER SEAT HEADREST DEPLOYED FOR NO APPARENT REASON.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11373426,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/25/2020","dateComplaintFiled":"11/06/2020","vin":"2C4RDGBG5FR","components":"POWER TRAIN,ENGINE","summary":"TL* THE CONTACT OWNS A 2015 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE FAILED TO ACCELERATE WHILE DEPRESSING THE ACCELERATOR PEDAL. THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO CHRYSLER JEEP DODGE OF VIRGINIA BEACH LOCATED AT 3152 VIRGINIA BEACH BLVD, VIRGINIA BEACH, VA 23452 AND WAS DIAGNOSED THAT THE TORQUE CONVERTER AND ENGINE VALVE WAS FAULTY AND NEEDED TO BE REPLACED. NO FURTHER INFORMATION WAS AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 95,000.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11372700,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/05/2020","dateComplaintFiled":"11/02/2020","vin":"2C4RDGBG3FR","components":"VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC),ENGINE","summary":"(AUTOMATIC) HIGHWAY, LOCAL ROADS,  UPHILL OR STRAIGHTAWAY. CAR HAS DIFFICULTY ACCELERATING PAST START UP SPEED. WHEN STARTING FROM A RED LIGHT INTO 2ND GEAR THE CAR WILL QUICKLY SLOW THEN GO FROM 1ST GEAR TO 3RD. SPUTTERING, HESITATION. AFTER I'VE ALREADY REACHED SPEED LIMIT. THIS HAS CAUSED MANY ISSUES WITH CLOSE 'REAR ENDING ' ISSUES. PEOPLE REAR ENDING ME OR MY REAR ENDING THEM BECAUSE OF THE QUICK/HARD SHIFTING. CAR HAS BEEN SEEN 2X SINCE FEB. 2020 GOING ON 3X. SAME COMPLAINTS. EXHAUST HAS THICK WHITE SMOKE, SMELLS SLIGHTLY OF GAS. ENGINE CHECK LIGHT DIAGNOSTIC: 2ND CYLINDER MISFIRE. 1ST SERVICE FIX FOCUSED ON THERMOSTAT AND REPAIRED IT. 2ND SERVICE DIAGNOSTIC SHOWED CYLINDER 2MISFIRE AGAIN. REPAIRS FOCUSED ON CHANGING SPARK PLUGS AND FUEL INJECTION DECARBONIZER. LAST SEEN 8/2020 TODAY IS NOV 1ST. I HAVE ANOTHER CHECK ENGINE LIGHT WITH SAME ISSUES. 2ND CYLINDER MISFIRE. I FEEL AS MANY UNSAFE ISSUES THIS CAR HAS I'M AFRAID TO DRIVE IT. SO IT IS SITTING IN MY DRIVE WAY.  I'VE READ IT COULD BE THE TRANSMISSION OR IT COULD BE A COIL. I'VE HEARD THE REPAIRS COULD COST UPWARD OF $2500 AND THAT THIS IS A COMMON ISSUE WITH THIS TYPE OF ENGINE.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11372742,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/13/2020","dateComplaintFiled":"11/02/2020","vin":"2C4RDGCG1FR","components":"ENGINE,FUEL/PROPULSION SYSTEM","summary":"WHILE DRIVING THE VEHICLE WITH NO WARNING THE ENGINE LIGHT CAME ON AND STARTED TO BLINK THEN THE VEHICLE STARTED TO JERK AND IT WAS LOOSING POWER AND WOULD NOT GO OVER 20 ON THE CITY STREET.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11365109,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/18/2020","dateComplaintFiled":"10/19/2020","vin":"2C4RDGBG8FR","components":"SEATS","summary":"CAME OUT TO MY CAR AND THE DRIVER SIDE HEADREST WAS DEPLOYED. MY CAR HAS BEEN IN NO VEHICLE ACCIDENTS. MY MINIVAN WAS STATIONARY IN MY DRIVEWAY.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11365114,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/18/2020","dateComplaintFiled":"10/19/2020","vin":"2C4RDGBG8FR","components":"SEATS","summary":"TL* THE CONTACT OWNS A 2015 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE WAS AT A STAND STILL ON THE OUTSIDE OF HIS DRIVEWAY, WHEN APPROACHING THE VEHICLE, HE NOTICED THAT THE FRONT DRIVER'S SIDE HEAD REST WAS DETACHED FROM THE SEAT. OPELIKA CHRYSLER DODGE JEEP RAM LOCATED AT 801 COLUMBUS PKWY, OPELIKA, AL 36801, (334) 749-8113, WAS CONTACTED AND MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 68,677.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11364469,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"10/14/2020","dateComplaintFiled":"10/15/2020","vin":"2C4RDGBG2FR","components":"SEATS","summary":"TL* THE CONTACT OWNS A 2015 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, THE DRIVER SIDE FRONT HEADREST DEPLOYED WITHOUT IMPACT. THE CONTACT WAS SLAMMED IN THE BACK OF THE HEAD DUE TO THE FAILURE AND SUFFERED A MINOR HEADACHE. THE CONTACT CALLED JAMES CHRYSLER DODGE JEEP RAM OF CEDAR LAKE(13007 WICKER AVE, CEDAR LAKE, IN 46303) BY PHONE AND WAS INFORMED THAT THERE WERE NO RECALLS ON THE VEHICLE; HE WAS THEN GIVEN AN ESTIMATE FOR THE REPAIR. THE MANUFACTURER HAD YET TO BE NOTIFIED OF THE FAILURE. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 150,000.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11363353,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/08/2020","dateComplaintFiled":"10/08/2020","vin":"2C4RDGCG9FR","components":"SEATS","summary":"THE HEADREST DEPLOYED AND WILL NOT GO BACK IN. THIS IS A FEATURE TO PREVENT WHIPLASH IN A CRASH, BUT THE VEHICLE WAS PARKED WHEN THE HEADREST DEPLOYED. THIS IS DANGEROUS AND NOW I AM CONCERNED ABOUT MY SAFETY DRIVING IF IT HAPPENS TO THE OTHER ONE UNEXPECTEDLY.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11363404,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/03/2020","dateComplaintFiled":"10/08/2020","vin":"2C4RDGCG2FR","components":"SEATS","summary":"TL* THE CONTACT OWNS A 2015 DODGE GRAND CARAVAN. THE CONTACT STATED THAT AFTER ENTERING THE VEHICLE, SHE BECAME AWARE THAT THE DRIVER'S HEADREST WAS DEPLOYED. THE CONTACT STATED THAT HER SON INFORMED HER THAT A PIECE IN THE HEADREST WAS DETACHED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 58,000.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11363185,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2020","dateComplaintFiled":"10/07/2020","vin":"2C4RDGCG4FR","components":"POWER TRAIN","summary":"TL* THE CONTACT OWNS A 2015 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING UPHILL AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT CALLED QUIGLEY CHRYSLER DODGE JEEP RAM (565 ROUTE 100 NORTH, BOYERTOWN, PA 19512) AND SCHEDULED AN APPOINTMENT TO HAVE THE VEHICLE DIAGNOSED. THE MANUFACTURER WAS ALSO NOTIFIED OF THE FAILURE AND INFORMED HER THAT THERE WERE NO RECALLS ON THE VEHICLE. UPON INVESTIGATION, THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 16V461000 (POWER TRAIN) HOWEVER, THE VIN WAS NOT INCLUDED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 65,000.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11362348,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/12/2020","dateComplaintFiled":"10/02/2020","vin":"2C4RDGBG0FR","components":"ENGINE","summary":"TOOK CAR TO DEALER THIS IS WHAT WAS FOUND. REPLACE INTAKE CAM EXHAUST CAMSHAFT 24 ROCKERS AND 24 LIFTERS (FOUND CYLINDER 3 ROCKER  INTAKE AND EXHAUST COMING APART DAMAGING INTAKE AND EXHAUST CAMSHAFT) I WAS TOLD THIS IS DUE TO WEAR AND TEAR.  THE CAR IS ONLY 6 YEARS OLD $2,700.00 DOLLAR REPAIR.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11362443,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/28/2020","dateComplaintFiled":"10/02/2020","vin":"2C4RDGBG1FR","components":"SERVICE BRAKES","summary":"REAR BRAKE CONDITION, 2015 DODGE GRAND CARAVAN SE (DUAL FRONT PISTON BRAKE VERSION): A TIRE CHANGE AT 85752 MILES AND SLIGHTLY MORE THAN FOUR YEARS OF ROAD USE REVEALED NORMAL FRONT ROTORS WITH 8MM OF BRAKE PAD MATERIAL REMAINING ON THE FRONT PADS BUT AS LITTLE AS LESS THAN 1MM ON THE REARS WITH BOTH REAR ROTORS HEAVILY CORRODED ON THEIR FACE AS WELL AS HAVING SIGNIFICANT AREAS OF MISSING MATERIAL ON THE FACE DUE TO CORROSION AS LARGE AS 1.5' X 1' AND AS DEEP AS 1MM.  (THIS CONDITION IS ADDITIONALLY UNUSUAL AS IT IS COMMON FOR THE FRONT BRAKES TO WEAR BEFORE THE REAR BRAKES DUE TO WEIGHT SHIFT UNDER BRAKING REQUIRING THAT THE FRONT BRAKES ENDURE THE BULK OF THE BURDEN OF SLOWING ANY VEHICLE, AS WELL AS BY DESIGN WHERE BRAKE BIAS IS SHIFTED TO THE FRONT TO PREVENT THE REARS FROM LOCKING UNDER BRAKING VIA THE USE OF A PROPORTIONING VALVE; THE CORROSION ON THE ROTOR FACE SEEMS TO BE INDICATIVE OF A LACK OF ADEQUATE REAR PAD CONTACT.)  THE LARGE AREA OF MISSING ROTOR MATERIAL CORRESPONDED WITH THE MOST-WORN PAD, PROBABLY DUE TO THE SHARP EDGES OF THE DEPRESSION ACTING TO SLICE, RATHER THAN ABRADE, THE ASSOCIATED PAD.  ANECDOTALLY, MECHANICS SPOKEN WITH INDICATED THEY HAVE FREQUENTLY SEEN THIS GENERATION OF DODGE GRAND CARAVANS WITH SIMILAR REAR ROTORS AND PADS.  THIS CONDITION IS UNSAFE DUE TO THE APPARENT LACK OF APPLICATION OF THE REAR BRAKES DURING THE BRAKING PROCESS, AS WELL AS BEING POSSIBLY INDICATIVE OF A DEFECT DUE TO PREMATURE AND ABNORMAL WEAR OF A BRAKE COMPONENT, ALONG WITH THE POSSIBILITY OF THERE BEING AN ERROR IN THE BASIC VEHICLE BRAKE DESIGN/ENGINEERING AS THIS CONDITION MAY BE DUE TO AN IMPROPERLY SPECIFIED OR INCORRECTLY FUNCTIONING BRAKE PROPORTIONING VALVE.  DUE TO THE SAFETY CRITICAL NATURE OF THIS DISCOVERY, IT MAY BE OF VALUE TO HAVE THE REAR BRAKES OF ALL 2008-2020 DODGE GRAND CARAVANS INSPECTED.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11361327,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/26/2020","dateComplaintFiled":"09/27/2020","vin":"2C4RDGEG9FR","components":"AIR BAGS,SEATS","summary":"WHILE MY HUSBAND WAS DRIVING THE PASSENGER SIDE HEADREST DEPLOYED FOR NO REASON! I HAPPENED TO BE SITTING IN THE SEAT AT THE TIME AND THANKFULLY IT DIDN'T HURT ME BUT IT SCARED THE CRUD OUT OF ME!! WE WERE ACTUALLY ONLY GOING ABOUT 5MPH AS WE WERE COMING OUT OF THE PARKING LOT OF A CHIC-FIL-A.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11354750,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2020","dateComplaintFiled":"09/13/2020","vin":"2C4RDGEG9FR","components":"ELECTRICAL SYSTEM","summary":"EVERY TIME THE DOORS ARE UNLOCKED THE VAN MAKES A WEIRD LOUD BUZZING NOISE.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11351847,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/12/2020","dateComplaintFiled":"08/28/2020","vin":"2C4RDGCG8FR","components":"SEATS","summary":"THE FRONT PASSENGER HEADREST POPPED OPEN. I WASN'T DRIVING OR EVEN IN THE CAR WHEN IT HAPPENED THANKFULLY. I CAME OUT TO THE CAR AND IT HAD POPPED. IT HAS BEEN HOT HERE AND WONDERED IF THAT CAUSED IT, BUT IF THAT IS THE CASE IT IS VERY SCARY AS IT MAKES ME WONDER IF THAT'LL HAPPEN TO OTHER PARTS OF THE CAR. AS IS I'M WORRIED ABOUT THE DRIVER SIDE AS THAT SEAT STOPPED WORKING WITHIN A MONTH OF ME PURCHASING IT. AND NOW IT ISN'T WORKING AGAIN.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11350628,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/12/2020","dateComplaintFiled":"08/21/2020","vin":"2C4RDGEG4FR","components":"ENGINE,FUEL/PROPULSION SYSTEM","summary":"BLEW HEAD GASKET IN MOTION - CHECK ENGINE LIGHT CODE PO302 FAULTY VALVE CYLINDER #2","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11349743,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/16/2020","dateComplaintFiled":"08/16/2020","vin":"2C4RDGCG5FR","components":"ENGINE","summary":"RECENTLY MY VAN HAS STARTED SHUTTING OFF AUTOMATICALLY FOR NO REASON WHILE IT SHOULD STILL BE RUNNING. SOMETIMES IT JUST SHUTS OFF AND THEN RESTARTS AND OTHER TIMES IT HAS SHUT OFF AND I HAVE HAD TO RESTART IT WITH THE KEY. THERE IS NO SPECIFIC THING THAT TRIGGERS THE ISSUE AND IT HAS HAPPENED WHILE SITTING STILL, AFTER PUTTING IT IN PARK, AND WHILE TURNING GOING DOWN THE ROAD. I LOOKED UP ANY RECALLS FOR THE VEHICLE BUT THERE WERE NON.  HOWEVER, THIS SEEMS TO BE A COMMON PROBLEM FOR THE MINI VAN.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11348964,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/07/2020","dateComplaintFiled":"08/13/2020","vin":"2C4RDGEG0FR","components":"STRUCTURE","summary":"THE DRIVER SIDE SLIDING DOOR IS STUCK SHUT! IT DON'T WORK ANY MORE. HUGE SAFETY CONCERN!!!!!!!  IT STOPPED WORKING AFTER I DROVE IT. I CAN'T EVEN UNLOCK THE DOOR OR MANUALLY OPEN IT..","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11348560,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/04/2020","dateComplaintFiled":"08/11/2020","vin":"2C4RDGCG5FR","components":"STRUCTURE","summary":"TL* THE CONTACT OWNS A 2015 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE REAR PASSENGER'S SIDE SLIDING DOOR FAILED TO OPEN. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO MARTY CANCILA DODGE CHRYSLER JEEP RAM (2175 N HWY 67, FLORISSANT, MO 63033, (314) 831-3300) BUT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 132,000.*DT  CONSUMER ALSO HAD AN ISSUE WITH PASSENGER AIRBAG LIGHT WHICH REMAINS ON.*JB","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11344171,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/06/2020","dateComplaintFiled":"08/09/2020","vin":"2C4RDGCG5FR","components":"ELECTRICAL SYSTEM","summary":"THE PASSENGER SLIDING DOOR WILL NOT OPEN. BEFORE THE THE DOOR BECAME UNABLE TO OPEN A PERSISTENT SOUND WAS MADE WHEN THE POWER LOCKS WERE LOCKED AND UNLOCKED.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11344110,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/05/2020","dateComplaintFiled":"08/08/2020","vin":"2C4RDGCG8FR","components":"STRUCTURE,ELECTRONIC STABILITY CONTROL (ESC)","summary":"THE SLIDING POWER DOOR MAKE LAUD NOISE WHEN CLOSING AND OPENS ITSELF , I CHECK THE PROBLEM ONLINE AND I NOTICED IT IS COMMON PROBLEM , I WONDER IF THERE WAS A RECALL ?","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11342539,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/31/2020","dateComplaintFiled":"07/31/2020","vin":"2C4RDGBG9FR","components":"SEATS","summary":"WHILE DRIVING TO WORK, THE DRIVER SIDE HEAD REST DEPLOYED. I WAS NOT INVOLVED IN AN ACCIDENT, JUST IDLING AT A STOPLIGHT. THANKFULLY, I DID NOT SUSTAIN ANY INJURIES. I CALLED THE DEALERSHIP I PURCHASED FROM AND THE SERVICE DEPARTMENT SAID THAT THE REPAIR COST WOULD BE OUT OF MY POCKET. HOW IS THIS OK WHEN IT CLEARLY HAS TO BE A MANUFACTURER MALFUNCTION. THIS SERIOUSLY NEEDS SOME ATTENTION AND A RECALL ISSUED.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11340823,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/18/2020","dateComplaintFiled":"07/22/2020","vin":"2C4RDGCG7FR","components":"SEATS","summary":"THE HEADREST ON THE PASSENGER SEAT POPPED OPEN WHILE I WAS DRIVING, SCARED ME. NOW I AM AFRAID, MY DRIVERS SIDE WILL DO THE SAME WHILE I AM DRIVING CAUSING A  TERRIBLE HAZARD FOR ME. I WENT TO DEALERSHIP AND THEY SAID NOT THEIR PROBLEM AND WANTED TO CHARGE ME $900 TO FIX IT. THIS SHOULD BE RECALLED. I DID NOT HAVE THEM DO IT DUE TO THE COST TO ME.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11340816,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2018","dateComplaintFiled":"07/22/2020","vin":"2C4RDGCG1FR","components":"SEATS","summary":"DRIVERS SIDE HEADREST DEPLOYED WITHOUT BEING IN AN ACCIDENT. VEHICLE WAS PARKED AND UNATTENDED WHEN DEPLOYMENT OCCURRED.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11340914,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/15/2020","dateComplaintFiled":"07/22/2020","vin":"2C4RDGBG1FR","components":"POWER TRAIN","summary":"TL* THE CONTACT OWNS A 2015 DODGE GRAND CARAVAN. THE CONTACT STATED THAT UPON DEPRESSING THE ACCELERATOR, THE RPM'S REVVED UP HOWEVER, THE VEHICLE HESITATED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE STARTED TO ACCELERATE HOWEVER, THE FAILURE CONTINUED INTERMITTENTLY. LAKESHORE CHRYSLER DODGE JEEP RAM FIAT (330 E HOWZE BEACH RD, SLIDELL, LA 70461) WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED OF NHTSA CAMPAIGN NUMBER: 16V461000 (POWER TRAIN) HOWEVER, THE VIN WAS NOT INCLUDED. THE CONTACT THEN TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC HOWEVER, THE MECHANIC WAS UNABLE TO FACILITATE THE REPAIR DUE TO PARTS NOT BEING AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 129,088.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11339075,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/20/2020","dateComplaintFiled":"07/13/2020","vin":"2C4RDGCGXFR","components":"SEATS","summary":"2015 DODGE GRAND CARAVAN WAS PARKED IN OUR DRIVEWAY, NOT STARTED.  I WAS SEATED IN DRIVER SEAT AFTER JUST ENTERING THE VEHICLE, DOOR STILL OPEN, I ACTIVATED THE PASSENGER SIDE POWER SLIDING DOOR SO MY FAMILY COULD ENTER THE REAR.  MY WIFE OPENED THE FRONT PASSENGER DOOR BUT HAD NOT ENTERED THE VEHICLE, SHE WAS ASSISTING THE KIDS ENTERING THE REAR.  THE PASSENGER SEAT  HEADREST SUDDENLY BURST OPEN AND EXTENDED FORWARD.  EVERYONE JUMPED AT THE SUDDEN NOISE.  I LOOKED OVER AND SAW THE HEADREST DISTENDED AND DIDN'T KNOW IT COULD DO THAT.  I INSPECTED THE HEADREST AND SAW ARMS AND LATCHES THAT INDICATED IT COULD BE MOVED.  I ATTEMPTED TO RETURN IT TO NORMAL BUT IT WOULD NOT MOVE VERY EASILY.  WE DECIDED TO LEAVE IT AS WE WERE ON OUR WAY SOMEWHERE.  LATER I AGAIN ATTEMPTED TO PUT IT BACK TOGETHER BUT IT WOULD NOT STAY TOGETHER.  I LOOKED ONLINE FOR POSSIBLE REPAIR INFORMATION AND FOUND IT TO BE DESCRIBED AS A SAFETY FEATURE TO HELP PREVENT WHIPLASH INJURY AND THAT IT SHOULD NOT DEPLOY WITHOUT A CRASH.  NO OTHER SAFETY FEATURES DEPLOYED.  THE VEHICLE STILL OPERATED NORMALLY.  I CONTACTED DODGE DIRECTLY THROUGH ONLINE CHAT AND SPENT OVER 30 MINUTES DESCRIBING EVERYTHING IN DETAIL AND WAS TOLD A MANAGER WOULD BE CONTACTING ME IN 1-2 DAYS.   AFTER A WEEK, NO CALL WAS RECEIVED.  I AGAIN CONTACTED DODGE AND WAS GIVEN THE RUN AROUND WITH REQUEST FOR ALL THE INFORMATION AGAIN EVEN THOUGH THE AGENT PULLED UP THE FILE AND TOLD ME WHAT HAD HAPPENED.  THEY REFUSED TO SEND IT TO A MANAGER AGAIN UNLESS I SPENT ANOTHER 30+ MINUTES DESCRIBING EVERYTHING IN DETAIL AGAIN.  I TOLD THEM I WAS PULLING UP THE NHTSA WEBSITE TO FILE A COMPLAINT AND THEY IMMEDIATELY GAVE ME A CASE NUMBER AND FORWARDED THE ISSUE WITHOUT HAVING TO PROVIDE ANY INFORMATION AGAIN.  I TOLD THEM IT SEEMED THEY WERE RUNNING ME IN CIRCLES.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11337888,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/15/2019","dateComplaintFiled":"07/07/2020","vin":"2C4RDGBG7FR","components":"SEATS","summary":"PASSENGER SIDE HEADREST DEPLOYED ON ITS OWN.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11337845,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/06/2020","dateComplaintFiled":"07/07/2020","vin":"2C4RDGBG4FR","components":"VISIBILITY,UNKNOWN OR OTHER","summary":"THE A/C IS BLOWING HOT AIR ON THE  PASSENGER SIDE AND IN THE REAR OF THE VAN.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11337571,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2020","dateComplaintFiled":"07/05/2020","vin":"2C4RDGCG6FR","components":"UNKNOWN OR OTHER","summary":"MY HVAC SYSTEM IS NOT WORKING PROPERLY. WE CHECKED TO SEE IF THE HVAC RECALL WAS PERFORMED AND MY DEALERSHIP SHIP SAYS IT WAS A MINOR PART THAT WAS FIXED, BUT EVERYTHING I READ ON THE 2016 RECALL SAYS A HUGE RECALL WAS PERFORMED ON THE HVAC SYSTEM. MY DEALERSHIP SAYS THE RECALL ISN'T WARRANTY APPLICABLE AND THEREFORE I HAVE TO PAY OUT OF POCKET! MY AC IS BLOWING HOT AND IT CONTINUOUSLY WILL CHANGE FROM AC TO RECIRCULATE TO NO AC ON ITS OWN. IT'S ALL APART OF THE PROGRAM THAT IS SUPPOSED TO BE WARRANTIED. IT'S DANGEROUS TO NOT HAVE ADEQUATE AC WHILE STOPPED AT A STOP LIGHT IN COLORADO WHILE IT'S SO HOT HERE. MY AC BLOWS HOT ON THE PASSENGER SIDE AND WHEN COMPLETELY STOPPED OR SLOW SPEEDS, IT GETS HOT. ONLY STAYS COLD WHILE GOING FASTER SPEEDS. DEALERSHIP REFUSES TO REPLACE THE RECALLED PARTS FROM 2016 STATING THEY AREN'T UNDER LIFETIME WARRANTY. PLEASE HELP!","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11337164,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/28/2020","dateComplaintFiled":"07/02/2020","vin":"2C4RDGEG8FR","components":"SEATS","summary":"TL* THE CONTACT OWNS A 2015 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE DRIVER'S SIDE FRONTAL HEAD REST DEPLOYED AFTER HER GRANDSON HELD ON TO THE HEADREST FOR SUPPORT WHILE EXITING THE VEHICLE. THE FAILURE OCCURRED WHILE THE VEHICLE WAS PARKED. THE CONTACT TOOK THE VEHICLE TO GRIFFIN CHRYSLER DODGE JEEP RAM (961 E, US-74 BUS, HAMLET, NC 28345) WHERE SHE WAS INFORMED THAT A PLASTIC PART ATTACHED TO THE HEADREST FRACTURED CAUSING THE FAILURE. THE CONTACT WAS INFORMED THAT THE HEADREST NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 103,000.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11331682,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/20/2020","dateComplaintFiled":"06/30/2020","vin":"2C4RDGBG0FR","components":"VEHICLE SPEED CONTROL,ENGINE","summary":"I WAS INFORMED THIS VEHICLE HAS BEEN RECALLED FOR A TRANSMISSION (RECALL REFERENCE  S44) ON 06/24/2016 AND IT HAS REQUIRED A TRANSMISSION REPLACEMENT, COSTING $4K IN JULY 19, 2019. ON JUNE 20, 2020, WHILE DRIVING ON A HIGHWAY, THE VEHICLE SUDDENLY MADE A LOUD REVVING SOUND, RPM INCREASED NEARLY TO MAX, ACCELERATION BECAME INOPERABLE, AND CAUSED ACTIVE TRAFFIC DELAYS - SIMILAR TO WHAT HAD OCCURRED A YEAR BEFORE WHEN THE TRANSMISSION WAS REPLACED.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11331841,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/29/2020","dateComplaintFiled":"06/30/2020","vin":"2C4RDGCG4FR","components":"POWER TRAIN","summary":"WHEN DRIVING IN A CONSTRUCTION ZONE ON I-71 NORTH A LOUD WHINING NOISE CAME FROM THE FRONT LEFT OF THE VEHICLE IT THEN HAD DIFFICULTY ACCELERATING. I HAD MY FOOT PRESSING HARD ON THE GAS JUST TO GET TO 60 MPH. THE RPM WAS ALL THE WAY TO 6. THE VEHICLE WOULD SLOW AND SPEED UP WITH A JERK. ONCE I ARRIVED TO WORK I PARKED THE CAR. WHEN I TURNED THE VAN BACK ON MY CHECK ENGINE LIGHT CAME ON. THE VEHICLE WAS TOWED TO THE DEALER WHO THEN HAD IT TOWED TO ANOTHER LOCATION THAT WAS ABLE TO REPAIR THE TRANSMISSION. I AM CURRENTLY AWAITING THE FULL DIAGNOSTIC. I RELIGIOUSLY MAINTAIN MY VEHICLE TO AVOID CATASTROPHIC FAILURES SUCH AS THE ONE I AM HAVING NOW. SO DISAPPOINTED IN THE PERFORMANCE OF THIS VEHICLE  AS IT HAS BEEN IN THE SHOP SEVERAL TIME SINCE I HAVE OWNED IT WITH PROBLEMS FROM ELECTRICAL ISSUES, THE SIDE DOORS UNABLE TO OPEN, AND OIL PAIN CRACKING.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11331269,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/27/2020","dateComplaintFiled":"06/27/2020","vin":"2C4RDGCG1FR","components":"AIR BAGS","summary":"I TOOK MY CAR IN FOR SERVICE TO FIX AIR CONDITIONER NOT WORKING THEY FIXED THE FRONT AND REAR EVAPORATORS . I PICKED UP FROM DEALER DROVE T MINS DOWN THE ROAD AND WHILE DRIVING BOTH THE DRIVER AND PASSENGER HEAD READY AIR BAGS DEPLOYED . ALMOST CAUSED AN ACCIDENT NOT TO MENTION HIT ME IN THE BACK OF HEAD WHILE DRIVING DOWN MAJOR HWY 41 IN FLA . I ALSO HAVE DAUGHTER IN WHEELCHAIR IT'S A CONVERTED WHEELCHAIR VAN HAD TO BE TOWED BACK TO DEALER AND NOW DRIVING NON WHEELCHAIR ACCESSIBLE RENTAL ..MY AIR CONDITIONING WAS ALSO WHILSTLING AFTER JUST BEING FIXED . I WAS ONLY DOING ABOUT 30MPH.  *TR","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11328548,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/11/2020","dateComplaintFiled":"06/12/2020","vin":"2C4RDGBG7FR","components":"SEATS","summary":"TL* THE CONTACT OWNS A 2015 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 25 MPH, THE FRONT PASSENGER'S SIDE HEAD REST DEPLOYED AND STRUCK THE CONTACT IN THE BACK OF THE HEAD. NO INJURIES WERE REPORTED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 49,000.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11328092,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/04/2020","dateComplaintFiled":"06/10/2020","vin":"2C4RDGCGXFR","components":"SEATS","summary":"ON THURSDAY JUNE 4, 2020 I WAS OPERATING A 2015 DODGE CARAVAN OWNED BY THE DANVILLE PUBLIC SCHOOLS TRANSPORTATION DIVISION.  WHILE STOPPED AT A TRAFFIC LIGHT I RAISED THE HEIGHT OF THE HEAD REST ONE CLICK TO PLACE THE HEAD REST HIGHER UP THE BACK OF MY HEAD. WHEN THE LIGHT CHANGED TO GREEN I PROCEEDED TO THE NEXT INTERSECTION AND HAD TO STOP FOR A SECOND RED LIGHT. AS I PULLED AWAY FROM THE SECOND LIGHT (AFTER A GREEN INDICATOR) THE HEAD REST SUDDENLY POPPED OPEN MAKING IMPACT WITH THE REAR OF MY HEAD. THE VEHICLE WAS IN MOTION WHEN THE HEAD REST DEPLOYED.  I MENTIONED THE HEAD REST TO OUR SHOP TECHNICIAN WHO BEGAN TO MAKE INQUIRY INTO THE POSSIBLE CAUSE. THE SHOP TECHNICIAN SPOKE TO THE LOCAL DODGE DEALERSHIP ABOUT THE ISSUE AND WAS ADVISED THERE WERE NO RECALLS OR SAFETY BULLETINS ON THE ISSUE AND THAT NEW REPLACEMENTS WERE AVAILABLE FOR AROUND $600 AND THAT OUR BEST OPTION WOULD BE TO RETRIEVE ONE FROM A JUNK YARD.  A CLOSER LOOK ON LINE INDICATED ISSUES WITH DODGE AHR HEAD REST.    THE LOCKING PIN SHOULD BE RELEASED BY A SOLENOID POWERED LATCH THAT IS TRIGGERED BY THE SENSOR SYSTEM IN THE EVENT OF A CRASH.  THE PLASTIC RETAINERS THAT HOLD THE LOCKING PIN FAILED AND BROKE AWAY CAUSING THE FRONT SECTION OF THE  HEAD REST TO DEPLOY WITHOUT TRIGGERING THE SOLENOID.  PLEASE SEE THE ATTACHED PHOTOS OF THE DAMAGED RETAINER POINTS AND THE LOCKING PIN.  THIS 2015 DODGE VAN HAS 58,976 ORIGINAL MILES.  *TR","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11328140,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/09/2020","dateComplaintFiled":"06/10/2020","vin":"2C4RDGBG2FR","components":"ELECTRICAL SYSTEM","summary":"ONLY HEAT FROM PASSENGER VENTS WHEN AC IS TURNED ON IN THE SPRING.  *TR","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11327253,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/04/2020","dateComplaintFiled":"06/04/2020","vin":"2C4RDGBG5FR","components":"STRUCTURE,UNKNOWN OR OTHER","summary":"THE ACTUATOR ON THE PASSENGER SLIDING DOOR WAS MAKING A BUZZING NOISE FOR A FEW WEEKS AND THEN THE DOOR JUST FROZE SHUT.  AFTER GOOGLING SOME THINGS, THIS IS A COMMON PROBLEM ON THESE VEHICLES AND IT SHOULD BE A RECALL!!!    I AM LETTING THE SEVERAL OTHERS KNOW TO FILE A COMPLAINT AS WELL.  *TR","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11325881,"manufacturer":"Chrysler (FCA US, LLC)","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/22/2020","dateComplaintFiled":"05/25/2020","vin":"2C4RDGBG6FR","components":"ELECTRICAL SYSTEM,AIR BAGS,ELECTRONIC STABILITY CONTROL (ESC)","summary":"THE ELECTRIC CONTROLS ARE GOING HAYWIRE WHEN VAN IS TURNED ON NOTHING WILL FUNCTION THAN THE REAR DEFROSTER COMES ON NOTHING ELSE WORKS THEN THE AIR COMES ON AND COOL AIR ON DRIVERS SIDE HEAT ON PASSENGER SIDE THEN SOME COOL THEN HEAT AND I HAVE A LIGHTING BOLT SIMBLE ON THE DASH AND VAN WAS HIT HEAD ON WHILE PARK AND THE AIR BAGS DID NOT DEPLOY","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11325625,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/26/2020","dateComplaintFiled":"05/22/2020","vin":"2C4RDGCG3FR","components":"AIR BAGS,SEATS","summary":"THE HEADREST DEPLOYED WHILE DRIVING DOWN A RESIDENTIAL STREET.  *TR","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11325237,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/19/2020","dateComplaintFiled":"05/19/2020","vin":"2C4RDGBG8FR","components":"POWER TRAIN","summary":"LOSE POWER AND WHINING NOISE.  *TR","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11323613,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/16/2020","dateComplaintFiled":"05/07/2020","vin":"2C4RDGEG2FR","components":"STRUCTURE","summary":"THE REAR RIGHT PASSENGER SLIDING DOOR STOPPED WORKING BOTH ELECTRONICALLY AND MANUALLY CAUSING A PARTIAL HAZARD SO AS NO ONE CAN EXIT/ENTER THAT DOOR TO THE VEHICLE. IT WAS FIRST OBSERVED NEARLY 4 WEEKS AGO WHEN THE VEHICLE WAS STATIONARY.  *TR","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11322095,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/13/2019","dateComplaintFiled":"04/24/2020","vin":"2C4RDGCG4FR","components":"POWER TRAIN","summary":"TRANSMISSION OIL COOLER & FILTER HOUSING FAILED NOVEMBER 2019 ODO/85K CAUSING LOSS OF TRANSMISSION FLUID AND DAMAGING TRANSMISSION AND TORQUE CONVERTER.  MOPAR 68105583AF","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11321989,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/17/2019","dateComplaintFiled":"04/23/2020","vin":"2C4RDGEG8FR","components":"UNKNOWN OR OTHER","summary":"DRIVER'S SIDE SLIDING DOOR WILL NOT OPEN MANUALLY, WITH KEY FOB OR OVERHEAD PUSH BUTTON. DOOR REMAINS LOCKED AT ALL TIMES MAKING IT IMPOSSIBLE FOR PASSENGERS TO EXIT VEHICLE THOUGH THAT DOOR IN CASE OF AN EMERGENCY.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11318228,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/12/2020","dateComplaintFiled":"03/16/2020","vin":"2C4RDGBG6FR","components":"POWER TRAIN","summary":"WAS PLANNING TRIP FROM ST. CATHARINES ONTARIO TO TYLER TEXAS AND TOOK VAN IN FOR OIL CHANGE AND 40 POINT \"PEACE OF MIND\" INSPECTION TO MY LOCAL DEALER WHERE ALWAYS SERVICED. EMPHASIZED I WANTED TO ADDRESS ANY PROBLEMS, IF ANY, BEFORE I STARTED TRIP AND NOT WHILE I WAS TRAVELLING.  I WAS WITHIN 30 MILES OF DESTINATION IN TEXAS, WHEN STOPPED AT A INTERSECTION AND TRANSMISSION JUMPED WHEN ACCELERATING AND HEARD A GRINDING NOISE AND PULLED OVER.NO WARNING LIGHTS AT THIS TIME JUST GRINDING NOISE. HAD VEHICLE TOWED TO LOCAL CHRYSLER DEALER. SEE SERVICE INVOICE INCLUDED. TRANSMISSION SERVICE DONE THE NEXT DAY AND WAS GIVEN THE OK. EVERYTHING FINE DURING OUR STAY. ON OUR RETURN TRIP FROM TEXAS TO ONTARIO, NO PROBLEMS UNTIL WE ARRIVED IN COLUMBUS OHIO, 18 HOURS LATER, TO RE-FUEL AND WHEN PULLING AWAY FROM GAS STATION VEHICLE JUMPED, HEARD GRINDING NOISE AGAIN, AND ENGINE YELLOW WARNING LIGHT CAME ON. WE DID NOT DRIVE FURTHER AND HAD VEHICLE TOWED TO LOCAL CHRYSLER DEALER AND DID COMPUTOR SCAN WHICH INDICATED TRANSMISSION PROBLEMS. SEE ENCLOSED SERVICE INVOICE. VEHICLE COULD NOT BE DRIVEN AT THIS TIME. SIX HOURS FROM HOME. DECIDED TO RENT A TRUCK AND CAR DOLLY AND TOWED VAN HOME TO OUR DEALER FOR SECOND OPINION. NEEDS NEW OR REBUILT TRANSMISSION. THIS IS NOT ACCEPTABLE FOR A VEHICLE THAT HAS ONLY APPROXIMATELY 81,000 MILES(OR 135,000 KM), ESPECIALLY SINCE 2015/2016 DODGE GRAND CARAVANS HAD TRANSMISSION RECALLS, BUT NOT VEHICLE WIDE. I AM LOOKING FOR CHRYSLER TO STEP UP AND RESOLVE THIS ISSUE.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11318166,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/02/2020","dateComplaintFiled":"03/15/2020","vin":"2C4RDGBG3FR","components":"POWER TRAIN,VEHICLE SPEED CONTROL,UNKNOWN OR OTHER","summary":"I CHANGED MY BATTERY IN MY VAN AND NOW THE AC DOESN'T WORK AND IT SEEMS LIKE I SMELL COOLANT BURNING AND WHEN I'M DRIVING BETWEEN 40 TO 50 IT'S VERY SLUGGISH. AND I HAD TO HAVE AN AUTO SHOP CHECK MY TRANSMISSION FLUID CUZ IT FELT LIKE MY TRANSMISSION WAS SLIPPING. AND WHEN THEY CHECKED IT THEY SAID I WAS REALLY LOW ON TRANSMISSION FLUID BUT THEY DON'T KNOW WHERE THE TRANSMISSION FLUID GOING.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11317370,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/10/2020","dateComplaintFiled":"03/10/2020","vin":"2C4RDGCG3FR","components":"POWER TRAIN","summary":"LOSS OF POWER AND WHINING NOISE","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11316629,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/06/2020","dateComplaintFiled":"03/06/2020","vin":"2C4RDGBG6FR","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE","summary":"VEHICLE, STATIONARY, CAR DOES NOT START ON THE FIRST TRY IF IT SITS FOR OVER 4 HOURS.  CRANKS THEN STALLS, OR CRANKS OVER AND OVER UNTIL EVENTUALLY CATCHING.  NEW:  CAR BATTERY, BATTERY TENDER/CHARGER, NEW/UPGRADED SPARK PLUGS, NEW/UPGRADED IGNITION COILS.  APPEARS TO BE TIPM FAILING.  HAS BEEN GETTING PROGRESSIVELY WORSE OVER THE PAST FEW WEEKS.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11315978,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/20/2019","dateComplaintFiled":"03/04/2020","vin":"2C4RDGCG9FR","components":"ELECTRICAL SYSTEM","summary":"DRIVER'S SIDE DOOR TAKES TIME TO OPEN.  30 TO 45 SECONDS APPROXIMATELY TO OPEN.  HAPPENS VERY OFTEN.  AFRAID IT MAY STOP FUNCTIONING COMPLETELY.   THE SLIDING DOORS (BOTH) OPEN ON THEIR OWN.  HAVE FOUND SLIDING DOORS AND CARGO DOOR OPEN.  THIS HAPPENS RANDOMLY,  SOME DAYS IT MAY NOT OCCUR, BUT AFRAID TO LEAVE CAR IN THE STREET.  HAVE TRIED TO SOLVE THIS ISSUE BY LOCKING DOORS MANUALLY WITH DOOR LOCK ON DRIVER'S DOOR PANEL, HOWEVER IT IS STILL MALFUNCTIONING.  THE ISSUES OCCURS WHEN THE VEHICLE IS PARKED.  BOUGHT THE VEHICLE IN OCTOBER 2019,  HAS BEEN HAPPENING SINCE A MONTH AFTER PURCHASE ON AND OFF.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11302174,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"01/14/2020","dateComplaintFiled":"01/27/2020","vin":"2C4RDGBG9FR","components":"SEATS","summary":"THE HEAD RESTRAINT FOR INSIDE THE HEADREST FOR BOTH THE DRIVER AND PASSENGER SEAT HAVE BRACKETS THAT WILL RANDOMLY FAIL.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11301385,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/08/2019","dateComplaintFiled":"01/23/2020","vin":"2C4RDGBG1FR","components":"ELECTRICAL SYSTEM","summary":"ON THREE SEPARATE OCCASIONS DURING DECEMBER 3019 AND JANUARY 2020 WHILE DRIVING THE VEHICLE SHUTS OFF, NO WARNING LIGHTS BEFORE IT HAPPENS OR AFTER. LOSE OF POWER AND LOSS OF BRAKING. THIS HAS HAPPEN ON THE HIGHWAY AND ON MAIN ROADS. THERE WAS A RECALL UP TO THE 2010 MODEL FOR THIS SAME REASON WHICH CONTRIBUTED TO THE IGNITION AND FOB AND TIPM. IT APPEARS DODGE HAS NOT CORRECTED THIS HAZARD. TOOK THE VEHICLE TO THE DEALERSHIP AND THEY CAN NOT DIAGNOSIS THE ISSUE. THIS ISSUE IS GOING TO GET SOMEONE SERIOUSLY INJURED OR KILLED.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11301141,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"08/03/2019","dateComplaintFiled":"01/22/2020","vin":"2C4RDGCG8FR","components":"SEATS","summary":"AUG 3, 2019 JUST GOT OFF INTERSTATE-44. I WAS STOPPED, & WAS GETTING GAS AT MURPHY USA, IN A COMMERCIAL LOT, ON A CITY STREET. VEHICLE WAS PARKED, STATIONARY AND NOT RUNNING. I WAS OUTSIDE THE VEHICLE. MY 3 SON'S WERE INSIDE THE VAN. MY 15 YEAR OLD SON HAD HIS HEAD ON THE PASSENGER HEADREST WHEN IT RANDOMLY DEPLOYED FOR NO REASON AT ALL. NO WRECK, NO REASON. THE HEADREST POPPED SO LOUDLY I THOUGHT IT WAS A GUNSHOT NEAR US. IT FRIGHTENED US ALL. MY 15 YR OLD SON HAD NECK PAIN FROM THE UNEXPECTED EXPULSION FORWARD WHEN HIS HEADREST RANDOMLY DEPLOYED FOR NO REASON...HIS PAIN CONTINUED AS HE BEGAN TO GET MORE STIFF SO HE WAS SCHEDULED , SEEN AND ADJUSTED AT THE CHIROPRACTOR. HE HAD A FEW APPOINTMENTS TO GET THE PAIN TO STOP. I CALLED GRAVEN CHRYSLER  OF LEBANON MO WHERE I PURCHASED THE VAN TO GET IT REPAIRED. I WAS TOLD I WOULD BE RESPONSIBLE FOR THE REPLACEMENT DUE TO NO RECALL YET!. THE VAN HAS APPROX. 56,000 MILES AND I HAVE EXTENDED WARRANTY WITH BUMPER TO BUMPER.  I WAS THEN TOLD BOTH HEADRESTS WOULD BE REPLACED UBDER THE WARRANTY YET THAT WAS OVER 6 MONTHS AGO. I WAS STILL TOLD TODAY THEY CANNOT GET NEW PARTS IN. MAYBE NEXT MONTH?  I AM SCARED TO DRIVE MY VEHICLE! HAD THIS HAPPENED WHILE I WAS DRIVING -IT IS LIKELY I'D HAVE WRECKED AND KILLED MANY PEOPLE! !!THIS IS A MAJOR, DANGEROUS, DEFECT IN MANUFACTURING! IT IS AN EXTREMELY HAZARDOUS CONDITION TO DRIVE WITH DEFECTIVE HEADRESTS! MY SON WAS INJURED,  I 'VE FEARED DRIVING IT FOR 6 MONTHS AND AFTER 6 MONTHS STILL NOTHING HAS CHANGED OR BEEN FIXED,! IT IS EMBARRASSING FOR US TO HAVE TO TELL PEOPLE ABOUT HE DEFECT AND ASK THEM TO SIT IN THE BACK. THIS HAS TO QUALIFY FOR A RECALL! THIS SHOULD SHAME CRYSLER DODGE! IT CERTAINLY IS NOT ACCEPTABLE BUSINESS PRACTICE AND LEAVING A SPREADING A POOR REPUTATION FOR OUR LOCAL DEALER, AS WELL AS FOR ALL CHRYSLER DODGE BRANDS. SOMEONE WILL WRECK IF THEY HAVEN'T YET!","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11300390,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/06/2020","dateComplaintFiled":"01/20/2020","vin":"2C4RDGBG5FR","components":"POWER TRAIN","summary":"WHILE DRIVING DOWN THE HWY AT 60 MPH THE VEHICLE BEGAN TO NOT ACCELERATE. I HAD TO PULL OVER IN THE SIDE OF THE ROAD AND PLACE THE VEHICLE IN PARK. I THEN TRIED TO PUT THE VEHICLE IN DRIVE TO ADVANCE FORWARD BUT THE VEHICLE WOULD ACCELERATE BUT NO GO FASTER THEN 40MPH THE RPMS HOWEVER WE'RE JUMPING AROUND LIKE CRAZY. I WAS ABLE TO DRIVE THE VEHICLE STRAIGHT TO A TRANSMISSION SHOP WHERE THEY LOOKED OVER THE VEHICLE AND DETERMINED THE TOURQUE CONVERTER FAILED AND THE WHOLE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE HAD 94000 MILES.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11297898,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/07/2020","dateComplaintFiled":"01/08/2020","vin":"2C4RDGEG0FR","components":"POWER TRAIN","summary":"THE PROBLEM STARTED WHEN I WOULD IDLE THE VEHICLE IN DRIVE AND IT ACTED LIKE IT DIDN'T WANT TO GO. THE ENGINE WOULD JUST REV UP LIKE IT WASN'T IN GEAR. THEN WHILE THE VEHICLE WAS IN MOTION THE RPMS WOULD REV UP SUPER HIGH ON ITS OWN AND THEN THERE WOULD BE A SUDDEN JERK. NOW THE VEHICLE WON'T EVEN GO ABOVE 30 MILES PER HOUR. IT'S ALMOST LIKE THE TRANSMISSION PUMP ISN'T WORKING RIGHT.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11297056,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/22/2019","dateComplaintFiled":"01/04/2020","vin":"2C4RDGCG9FR","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE","summary":"MY CAR IS REGULARLY MAINTENANCED BY YOUR DEALERSHIP I ALSO HAVE A MAINTENANCE PLAN THAT I PURCHASED THAT YOUR DEALER REFUSED TO HONOR.     I PURCHASED MY CAR FROM DODGE DEALERSHIP ON REISTERSTOWN ROAD IN OWINGS MILLS MD 21117 IN MARCH 2015 APPROXIMATELY LESS THAN 24 MONTHS I BEGAN HAVING TROUBLE WITH MY TIRES AND WAS INFORMED BY DODGE THAT MY VEHICLE WAS USED AND NOT BRAND NEW AS I WAS EXPECTING WHEN I PURCHASED IT FOR 30,0000. LESS THAN 48 YEARS MY ENGINE GAVE UP AND HAS TO BE BUILT FROM SCRATCH PUTTING MY CAR VALUE DOWN AND LEAVING ME AND MY KIDS STRANDED FOR THE HOLIDAYS AND MY GPS STOPPED WORKING COMPLETELY AND NOW I NEED 4 NEW TIRES AGAIN.     YOUR DEALERSHIP SOLD ME USED TIRES AND I CONTACTED TIRE MANUFACTURER AND THEY SAID YOU NEED TO REPLACE TIRES THROUGH WARRANTY BUT YOU REFUSE TO DO IT. ALL YOU HAVE TO DO IS FILE A CLAIM BECAUSE YOKOHAMA TIRE MANUFACTURER SAID TIRES SHOULD LAST 50-60K MILES MINE ONLY LAST 30K I PURCHASED NEW BUT YOU GAVE ME USED     HOW DOES THIS HAPPEN ON A BRAND NEW CAR? I TOOK MY CAR BACK TO THE DEALER FOR REPAIRS BUT, TO DATE, THE DEALER HAS BEEN UNABLE TO CORRECT THE PROBLEM.     THIS PROBLEM SUBSTANTIALLY IMPAIRS BOTH THE USE AND VALUE OF MY CAR. THEREFORE, IF YOU AND/OR YOUR DEALER ARE UNABLE TO CORRECT THIS PROBLEM IN A \"REASONABLE NUMBER OF ATTEMPTS\" AS THAT PHRASE IS DEFINED IN MARYLAND'S AUTOMOTIVE WARRANTY ENFORCEMENT ACT (MD. CODE ANN., COM. LAW II, 14-1502 (D) ), I WILL EXPECT YOU TO [REPURCHASE OR REPLACE] THE VEHICLE PURSUANT TO 14-1502(C) OF THE ACT.      TO RESOLVE THE PROBLEM, I WOULD APPRECIATE MY CAR REPLACED BY A BRAND NEW VEHICLE COMPARABLE TO THE ONE I HAVE NOW OR THE DEALERSHIP TO REPURCHASE MY CAR. THIS CAR HAS BEEN UNRELIABLE AND UNSAFE FOR ME AND MY 4  KIDS.    I LOOK FORWARD TO YOUR REPLY AND A RESOLUTION TO MY PROBLEM","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11289721,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/11/2019","dateComplaintFiled":"12/17/2019","vin":"2C4RDGCG1FR","components":"POWER TRAIN","summary":"TL* THE CONTACT OWNS A 2015 DODGE GRAND CARAVAN. WHILE DRIVING, THE VEHICLE FAILED TO EXCEED 25 MPH WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. IN ADDITION, THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO AN UNKNOWN DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION SEAL FAILED AND THE TRANSMISSION HAD A DEFECTIVE VALVE. THE DEALER STATED THAT THE TRNSMISSION NEEDED TO BE REPLACED. THE TRANSMISSION WAS NOT REPLACED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VEHICLE'S WARRANTY HAD EXPIRED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 70,000.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11288940,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/11/2019","dateComplaintFiled":"12/13/2019","vin":"2C4RDGEG5FR","components":"POWER TRAIN","summary":"ON CITY STREET AND HIGHWAY, ESPECIALLY AFTER FULL STOP. THE CAR WOULD NOT ACCELERATE. WHINING ON LEFT FRONT. ROLLED BACKWARD ON SLIGHT HILL. HAD TOWED TO MECHANIC. ATTACHED IS LIST OF ISSUES, MAINLY POWERTRAIN AND TRANSMISSION. MECHANIC SAID THERE WAS A RECALL FOR THIS ISSUE (CAMPAIGN # 16V461000). DODGE DEALER CLAIMED NO RECALL ON MY SPECIFIC VIN, BUT FOR VEHICLES MADE AT A SIMILAR TIME. ONLY 69000 MILES ON VEHICLE.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11287994,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/07/2019","dateComplaintFiled":"12/09/2019","vin":"2C4RDGBG7FR","components":"AIR BAGS,SEATS","summary":"THE DRIVER'S SIDE HEADREST DEPLOYED UNEXPECTEDLY. MY VEHICLE WAS PARKED IN MY GARAGE. THE CAR WAS STATIONARY, NOT RUNNING AND HAD NOT BEEN IN ANY KIND OF COLLISION. WHEN I INSPECTED THE INSIDE OF THE HEADREST, THE PLASTIC BRACKETS THAT HOLD THE METAL PIN WERE COMPROMISED. THE METAL PIN IS STILL IN PLACE, BUT THE PLASTIC PRONGS THAT WERE SUPPOSED TO HOLD ONTO THE PIN TO KEEP THE HEADREST IN PLACE BOTH FAILED. ONE CRACKED AND IS PARTIALLY ATTACHED. THE OTHER PRONG CAME OFF COMPLETELY. I BELIEVE THE PLASTIC BROKE FROM BEING UNDER PROLONGED TENSION. WHY WOULD SOMETHING THAT IS DESIGNED TO BE A SAFETY FEATURE BE MADE OUT OF SOMETHING AS FLIMSY AS PLASTIC? I'M SO THANKFUL THAT I WASN'T DRIVING WHEN THIS INCIDENT OCCURRED BECAUSE IT COULD HAVE CAUSED SERIOUS INJURIES. THERE ARE MANY OTHER REPORTS OF DODGE CUSTOMERS HAVING THIS SAME ISSUE. THE ACTIVE HEAD RESTRAINT (AHR) SYSTEM SHOULD BE RECALLED DUE TO SAFETY CONCERNS. THE HEADREST SHOULD NOT DEPLOY BY ITSELF. UNFORTUNATELY, FROM WHAT I HAVE READ, DODGE IS CLAIMING NO RESPONSIBILITY AND THE ISSUE IS NOT COVERED UNDER WARRANTY. THE REPAIR IS AROUND $900, BUT MOST PEOPLE CAN'T AFFORD THAT AND DON'T WANT TO PAY IT ANYWAY BECAUSE THE PROBLEM COULD HAPPEN AGAIN. DODGE SHOULD BE REPAIRING THESE HEADRESTS AT NO COST TO THE CUSTOMERS.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11287260,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/27/2018","dateComplaintFiled":"12/05/2019","vin":"2C4RDGBG4FR","components":"UNKNOWN OR OTHER,ENGINE","summary":"AUTOMATIC TRANSMISSION ISSUE NEEDS REPLACED VEHICLE 4 YEARS OLD AND CYLINDER 2 ENGINE MISFIRE","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11270599,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/02/2019","dateComplaintFiled":"10/24/2019","vin":"2C4RDGBG9FR","components":"SEATS","summary":"THE PASSENGER SIDE HEADREST DEPLOYED WITHOUT COLLISION. I DID NOT HEAR IT DEPLOY SO I'M ASSUMING IT HAPPENED WHEN THE VAN WAS PARKED AND I WAS NOT IN IT. UNSURE IF VAN WAS RUNNING OR OFF. THE REASON IT DEPLOYED IS  PLASTIC PARTS THAT SHOULD BE ATTACHED TO METAL PIN INSIDE BROKE. DANGEROUS DESIGN! I HAVE READ ABOUT THIS ISSUE WITH MANY OTHER PEOPLE'S 2015 DODGE GRAND CARAVAN. THE $900.REPAIR COST FOR THESE DEFECTIVE HEADRESTS IS RIDICULOUS! ESPECIALLY KNOWING IT MAY HAPPEN AGAIN.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11270473,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2019","dateComplaintFiled":"10/23/2019","vin":"2C4RDGCG5FR","components":"ELECTRICAL SYSTEM","summary":"2015 DODGE CARAVAN - PASSENGER SLIDING DOOR STARTED MAKING A CLICKING NOISE WHEN LOCKING OR UNLOCKING THE DOORS.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11270097,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/21/2019","dateComplaintFiled":"10/21/2019","vin":"2C4RDGCG3FR","components":"SEATS","summary":"THE DRIVER SIDE HEAD REST DEPLOYED WHILE I WAS DRIVING. THE PIN THAT WAS HOLDING THE HEADREST IN PLACE GAVE WAY DUE TO THE PLASTIC HOLDING THE PIN FAILED.  IT LOOKS LIKE HEAT STRESS ON THE PLASTIC.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11268485,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"10/05/2019","dateComplaintFiled":"10/15/2019","vin":"2C4RDGBG8FR","components":"SEATS","summary":"DRIVERS SIDE HEAD RESTRAINT DEPLOYED WHILE DRIVING NORMALLY CAUSING NECK INJURY.*DT  CAR WAS NOT REPAIRED.*JB","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11268628,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2019","dateComplaintFiled":"10/15/2019","vin":"2C4RDGCG8FR","components":"SEATS","summary":"TL* THE CONTACT OWNS A 2015 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 5 MPH, THE FRONT PASSENGER SIDE HEAD REST ERRONEOUSLY ACTIVATED. UPON INSPECTION, IT WAS DETERMINED THAT THE INTERNAL BRACKET FRACTURED, CAUSING THE HEAD REST TO DEPLOY. THE PASSENGER SEAT WAS NOT OCCUPIED DURING THE FAILURE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. CONSUMER CONTACTED THE DEALER  WHERE VEHICLE WAS PURCHASED WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 70,000.  CONSUMER IS CURRENTLY USING ZIP TIES TO HOLD HEAD SET IN PLACE AND AIR BAG SAFETY FEATURE IS DISABLED *JB","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11268635,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/10/2019","dateComplaintFiled":"10/15/2019","vin":"2C4RDGBGXFR","components":"POWER TRAIN","summary":"TL* THE CONTACT OWNS A 2015 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE HESITATED, LOST ACCELERATION, STALLED, AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO SCHLOSSMANN DODGE (19100 W CAPITOL DR, BROOKFIELD, WI 53045) WHERE IT WAS DIAGNOSED THAT A NEW TRANSMISSION WAS NEEDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 105,000. *BF*TP","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11266675,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/06/2019","dateComplaintFiled":"10/06/2019","vin":"2C4RDGBG9FR","components":"STRUCTURE","summary":"PASSENGER SLIDING DOOR LOCK IS STUCK AND WILL NOT UNLOCK WITH THE KEY FOB OR UNLOCK MANUALLY.  WILL NOT OPEN AT ALL.  THE POSES A SERIOUS SAFETY RISK.  THIS HAPPENED AFTER SHUTTING THE DOOR.  THE NEXT TIME WE WENT TO OPEN THE DOOR IT WOULD NOT UNLOCK","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11257122,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/25/2019","dateComplaintFiled":"09/21/2019","vin":"2C4RDGCG2FR","components":"SEATS","summary":"THE VEHICLE WAS PARKED IN A PARKING LOT. MY WIFE OPENED THE FRONT PASSENGER DOOR AND WAS ABOUT TO GET IN AS MY SON WAS GETTING IN THROUGH THE SLIDING PASSENGER-SIDE DOOR. WITHOUT ANY KIND OF IMPACT THE HEADREST ON THE FRONT PASSENGER SEAT FORCEFULLY DEPLOYED. THANKFULLY MY WIFE WASN'T IN THE SEAT YET, SO NO ONE WAS HURT.  WHEN I EXAMINED THE HEADREST, I FOUND THAT THE PLASTIC PART THAT IS SUPPOSED TO PREVENT THE HEADREST FROM DEPLOYING HAD FAILED AND HAD BROKEN INTO A NUMBER OF SMALL PIECES.   MY VAN ISN'T KEPT IN A GARAGE, SO IT SPENDS ALL OF ITS TIME OUTSIDE IN IOWA WEATHER, WHICH THIS PAST YEAR HAS RANGED FROM COLDER THAN -30F TO HIGHER THAN 90F. IT SEEMS LIKE THE PLASTIC COULDN'T HANDLE IT.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11256190,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/16/2019","dateComplaintFiled":"09/17/2019","vin":"2C4RDGEG5FR","components":"ELECTRICAL SYSTEM,STRUCTURE","summary":"NEED A RECALL ISSUED! 2015 DODGE GRAND CARAVAN WITH SLIDING DOOR ISSUES. LOCK MAKES LOUD NOISE WHEN TRYING TO UNLOCK. SOMETIMES IT WILL NOT UNLOCK OR LOCK, CAUSING THE DOOR TO WORK INCORRECTLY. THIS IS A SAFETY ISSUE THAT MULTIPLE PEOPLE HAVE ENCOUNTERED. THERE IS SHOULD BE A RECALL ON THIS LOCKING MECHANISM.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11255651,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/14/2019","dateComplaintFiled":"09/16/2019","vin":"2C4RDGBG6FR","components":"SEATS","summary":"OUR VAN WAS STATIONARY, NO MOVING AND  THE DRIVER HEADREST DEPLOYED.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11255652,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/14/2019","dateComplaintFiled":"09/16/2019","vin":"2C4RDGBG6FR","components":"SEATS","summary":"THE DRIVER HEADREST DEPLOYED WITHOUT A CRASH, JUST HAPPENED OUT OF NOWHERE. IT WAS STATIONARY.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11254574,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/08/2019","dateComplaintFiled":"09/10/2019","vin":"2C4RDGCG6FR","components":"STRUCTURE","summary":"27K MILES ON MY CAR. AT 16K, LAST YEAR, THE PASSENGER SIDE SLIDER DOOR WAS STUCK. WOULD NOT OPEN, WOULD NOT LOCK OR UNLOCK. WAS UNDER WARRANTY AND DODGE FIXED. NOW A YEAR LATER, THE OTHER DOOR IS DOING THE SAME, EXCEPT DODGE WANTS TO CHARGE ME $1,468 TO FIX IT!!! ARE YOU INSANE? THIS IS OBVIOUSLY A FAILED PART AND SHOULD BE FIXED FOR THE SAFETY OF MY CHILDREN!","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11253942,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/07/2019","dateComplaintFiled":"09/08/2019","vin":"2C4RDGBGXFR","components":"STRUCTURE","summary":"MY 2015 GRAND CARAVAN BOTH SLIDING DOORS WERE WORKING FINE, THEN YESTERDAY THE DRIVER'S SLIDING DOOR JUST FROZE--CAN'T OPEN IT ELECTRONICALLY OR MANUALLY. THE LOCK IS STUCK IN THE LOCKED POSITION AND THE POWER DOOR LOCK SWITCH WON'T MOVE THAT DOOR'S LOCK TO THE 'UNLOCK' POSITION. WHEN YOU TRY TO MOVE THE LOCK/UNLOCK BUTTON/LEVER ON THAT SLIDING DOOR, IT'S STUCK IN THE LOCKED POSITION--EVEN WITH A BUNCH OF FORCE I CAN'T MOVE THE LEVER TO THE UNLOCKED POSITION--I FEEL LIKE I'M GOING TO BREAK THE LEVER IF I FORCE IT TOO MUCH. SO THE DOOR IS BASICALLY UNUSEABLE UNOPENABLE RIGHT NOW.      I FEEL IT'S A FAILURE AND SAFETY ISSUE.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11253567,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"08/03/2019","dateComplaintFiled":"09/06/2019","vin":"2C4RDGCG2FR","components":"AIR BAGS,SEATS","summary":"TL* THE CONTACT OWNS A 2015 DODGE GRAND CARAVAN.     PASSENGER SIDE HEADREST UNIT ERRONEOUSLY DEPLOYED.     PASSENGER SUSTAINED HEAD INJURY     CAUSE OF THE FAILURE WAS UNKNOWN    THE CONTACT STATED THAT WHILE AT A STOP LIGHT THE PASSENGER SIDE ACTIVE HEADREST UNIT ERRONEOUSLY DEPLOYED CAUSING A HEAD INJURY TO THE PASSENGERS. NO MEDICAL TREATMENT WAS REQUIRED. THE CAUSE OF THE FAILURE WAS NOT YET DETERMINED. THE LOCAL DEALER WAS NOT NOTIFIED. THE MANUFACTURER WAS NOTIFIED OF FAILURE. THE FAILURE MILEAGE WAS 128,000.*JB","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11253297,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/04/2019","dateComplaintFiled":"09/04/2019","vin":"2C4RDGCG7FR","components":"SEATS","summary":"WHILE IN PARK THE PASSENGER SEAT HEADREST DEPLOYED.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11242947,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/09/2019","dateComplaintFiled":"08/10/2019","vin":"2C4RDGBG1FR","components":"ELECTRICAL SYSTEM","summary":"FOR ABOUT A MONTH THE VAN'S LOCK SYSTEM TO THE DOORS WOULD MAKE A BUZZING NOISE WHEN YOU UNLOCK OR LOCK THEM.  SINCE FRIDAY, AUGUST 9TH 2019, THE BACK SLIDING DOOR ON THE DRIVER'S SIDE WILL NOT UNLOCK.  THIS COULD CAUSE A HAZARD TO SOMEONE IN THE BACK, THAT NEEDED TO GET OUT OF VAN IN CASE OF AN EMERGENCY. THIS HAPPENS WHEN THE VAN IS STOPPED, OF COURSE I WOULD NOT TRY OPENING IT, IF VEHICLE WAS MOVING.  THIS SHOULD BE AN AUTOMATIC FIX FROM THE SERVICE DEPARTMENT, BECAUSE OF SAFETY DUE TO PASSENGERS.  THANK YOU!","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11242927,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/09/2019","dateComplaintFiled":"08/09/2019","vin":"2C4RDGCG7FR","components":"SEATS","summary":"DRIVERS SIDE ACTIVE HEADREST DEPLOYED WHILE VEHICLE WAS SITTING IN THE GARAGE. IN PICTURES IT CAN BE SEEN THAT THE PLASTIC FATIGUED AND FAILED AT THE RETENTION PIN.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11242808,"manufacturer":"Chrysler (FCA US, LLC)","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"07/22/2019","dateComplaintFiled":"08/09/2019","vin":"2C4RDGEGXFR","components":"AIR BAGS,SEAT BELTS","summary":"I HAD A MINOR COLLISION WHERE A CAR BACKED INTO ME AS I WAS DRIVING FORWARD AT A SLOW RATE OF SPEED. MINOR BODY DAMAGE TO BOTH CARS. HOWEVER, ALL OF MY FRONT AIR BAGS DEPLOYED. INSURANCE, THE ESTIMATOR, EVERYONE, IS SHOCKED THEY ALL DEPLOYED, OR THAT ANY DEPLOYED CONSIDERING HOW MINOR THE COLLISION WAS. MY VAN, UNBEKNOWNST TO ME, HAD A KNEE AIRBAG. THE KNEE AIR BAG EXPLODED AGAINST MY SHINS, CAUSING EXTENSIVE BRUISING, CUTS, AND GOUGES WHERE THE COVER AND CASING SHOT OUT ONTO MY LEGS LIKE SHRAPNEL. IT FELT LIKE A BOMB OF SHARP GLASS WENT OFF AGAINST MY SHINS AND KNEES, THERE WAS BLOOD ALL OVER THE PLACE. I HAD TO GO TO THE ER TO GET THE WOUNDS CLEANED UP AND THEY'RE STILL TRYING TO HEAL WEEKS LATER. *DT   CONSUMER STATED CAR IS AT INSURANCE AUTO AUCTIONS. *JB *DT  PHOTOS ATTACHED.*JB *DT *DT    'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB *DT  *TR *DT*DT*JB","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11242674,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/24/2019","dateComplaintFiled":"08/08/2019","vin":"2C4RDGCG6FR","components":"ENGINE","summary":"TL* THE CONTACT OWNS A 2015 DODGE GRAND CARAVAN. WHILE DRIVING, THE CONTACT STATED THAT THE VEHICLE JERKED, LUNGED FORWARD, AND LOST POWER WHEN THE ACCELERATOR PEDAL WAS RELEASED. ALSO, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED A TUNE UP. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE INDEPENDENT MECHANIC FOR A SECOND DIAGNOSTIC TEST, WHICH DETERMINED THAT THE HEAD GASKET FAILED AND NEEDED TO BE REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 10V139897 (ENGINE AND ENGINE COOLING) P0302- CYLINDER 2 MISFIRE AS A POSSIBLE SOLUTION; HOWEVER, THE TSB WAS NOT INCLUDED IN THE 2015 EXTENDED WARRANTIES. THE VEHICLE WAS THEN TAKEN TO BILL HARRIS CHRYSLER DODGE JEEP (2100 S BANEY RD, ASHLAND, OH 44805, (419) 951-0292) WHERE IT WAS DETERMINED THAT THE HEAD GASKET WAS BLOWN AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 594-45294. THE CONTACT WAS AWAITING A PHONE CALL FROM THE MANUFACTURER. THE FAILURE MILEAGE WAS APPROXIMATELY 110,000.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11241370,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2015","dateComplaintFiled":"08/02/2019","vin":"2C4RDGBGXFR","components":"UNKNOWN OR OTHER","summary":"THE PASSENGER SIDE HEAT VENT ONLY BLOWS HOT AIR NO MATTER WHAT SETTING YOU PUT IT ON. THE DRIVERS SIDE ONLY PUSHES COLD AIR OUT.... THIS HAS BECOME A SIGNIFICANT PROBLEM IN NY AS THE TEMPERATURES VARY INTO THE NEGATIVES AND THE TRIPLE DIGITS. THE VEHICLE DOES THIS NO MATTER WHAT SPEED, MOVING AND NON MOVING.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11230201,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/08/2019","dateComplaintFiled":"07/08/2019","vin":"","components":"POWER TRAIN","summary":"TL* THE CONTACT OWNS A 2015 DODGE GRAND CARAVAN. WHILE DRIVING 10 MPH, THE VEHICLE FAILED TO ACCELERATE. ONCE THE CONTACT REACHED HER DESTINATION AND PARKED, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. ALSO, WHEN THE CONTACT ATTEMPTED TO SHIFT INTO REVERSE, BUT THE VEHICLE DID NOT MOVE. AFTER SEVERAL ATTEMPTS, THE VEHICLE WAS ABLE TO MOVE AND WAS DRIVEN TO CHRYSLER CORNER (406 E PANCAKE BLVD, LIBERAL, KS 671-901) WHERE IT WAS DETERMINED THAT THE TRANSMISSION FAILED. A FORMAL DIAGNOSTIC TEST WAS NOT RENDERED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 54,000. THE VIN WAS UNKNOWN.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11229759,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/20/2019","dateComplaintFiled":"07/06/2019","vin":"2C4RDGBGXFR","components":"SEATS","summary":"THE HEADREST DEPLOYED WHILE PARKED AND UNOCCUPIED. THE PLASTIC RETENTION LOOPS SNAPPED AND BROKE.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11229347,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/29/2019","dateComplaintFiled":"07/03/2019","vin":"2C4RDGBG6FR","components":"AIR BAGS,SEATS,UNKNOWN OR OTHER","summary":"ON THIS 2015, FLORIDA BASED, DODGE GRAND CARAVAN WITH 58,640 MILES, THE PASSENGER SIDE ACTIVE HEAD RESTRAINT DEPLOYED WITH THE CAR PARKED IN THE DRIVEWAY AND NO ONE IN IT.  IT COULD NOT BE RESET AS THE THIN PLASTIC BRACKET THAT HELD A METAL RESTRAINING BAR IN PLACE DISINTEGRATED UNDER THE PRESSURE OF THE DEPLOYMENT SPRING AND RELEASED. IN FACT IT APPEARED THAT MULTIPLE PLASTIC PARTS HAD BROKEN.    CHECKING THE INTERNET, THIS APPEARS TO HAVE HAPPENED IN HUNDREDS OF OTHER VEHICLES IN MULTIPLE MODELS AND MODEL YEARS AND DODGE/CHRYSLER HAS MADE NO ATTEMPT TO FIX THE PROBLEM OR WARN THE OWNERS. THERE ARE ALSO AT LEAST TWO SEPARATE LAW FIRMS PURSUING CLASS ACTION LAWSUITS REGARDING THIS. THERE ALSO APPEAR TO BE HUNDREDS OF COMPLAINTS ON THIS SITE.    IF THIS HAPPENED ON THE DRIVER'S SIDE WHILE THE CAR WAS IN MOTION, AN ACCIDENT COULD HAVE RESULTED.  THE DODGE DEALER SAID THEY HAVE NO OBLIGATION TO FIX THIS AND THAT REPLACING EACH HEAD RESTRAINT WOULD COST CLOSE TO $900.  THEY ALSO COULD NOT SAY THE DRIVER'S SIDE HEAD RESTRAINT WOULDN'T ALSO DEPLOY UNEXPECTEDLY.    ONE WONDERS IF THERE HAVEN'T ALREADY BEEN SIGNIFICANT OR EVEN FATAL ACCIDENTS RELATED TO THIS. GETTING HIT BY THE HEADREST WOULD CAUSE INJURY ALONE    THIS APPEARS POORLY DESIGNED.  THE IDEA OF PUTTING A THIN PLASTIC BRACKET UNDER CONSTANT STRONG SPRING PRESSURE FOR YEARS IS JUST ASKING FOR TROUBLE, ESPECIALLY FOR VEHICLES IN FLORIDA WHERE TEMPERATURES IN PARKED VEHICLES CAN REMAIN WELL OVER 120 ALL DAY.  HOW CAN THIN PLASTIC BE EXPECTED TO TAKE THIS FOR THE LIFE OF THE VEHICLE?  THESE PARTS SHOULD BE METAL.    I PUSHED THE DEPLOYED HEADREST BACK TOGETHER AND SECURED IT WITH TWO CABLE ZIP TIES.  AS DODGE CAN'T TELL ME IF THE OTHER HEADREST WON'T ALSO DEPLOY, I HAVE ALSO SECURED IT WITH CABLE ZIP TIES TO GUARD AGAINST ITS UNEXPECTED DEPLOYMENT.    WHERE IS THE NHTSA IN ALL THIS?    AT LEAST CHANGE THE DESIGN.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11222803,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/26/2019","dateComplaintFiled":"06/26/2019","vin":"2C4RDGCG4FR","components":"SEATS","summary":"TL* THE CONTACT OWNS A 2015 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 40 MPH, THE DRIVER'S SEAT HEADREST COMPLETELY DETACHED WITHOUT WARNING. THE CONTACT HEARD A POP SOUND AS THE HEADREST DETACHED, WHICH CAUSED THE DRIVER'S HEAD TO PROPEL FORWARD AND ALMOST STRIKE THE STEERING WHEEL. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 70,000.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11220848,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/10/2019","dateComplaintFiled":"06/18/2019","vin":"2C4RDGBG5FR","components":"UNKNOWN OR OTHER","summary":"SLIDING DOOR LOCK ACTUATOR, BUZZING SOUND WHEN UNLOCK ALL DOORS. CAN'T MOVE THE LOCK BY HAND IT GETS STUCK","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11220525,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/15/2017","dateComplaintFiled":"06/17/2019","vin":"","components":"UNKNOWN OR OTHER","summary":"LOST AND FOUND ITEMS  THE  DODGE GRAND CARAVAN HIDE ON IMPORTANT PERSONAL ITEMS.  FOR EXAMPLE, CREDIT OR DEBIT CARDS.   THIS IS IN THE ARMREST CONSOLE. THIS CAUSES ARGUMENTS BETWEEN THE DRIVER AND THE PASSENGERS. THIS CAN LEAD TO AN ACCIDENT AS IT CAUSES SUSPICION OF ATTEMPTED ILLEGAL APPROPRIATION. NOBODY TOUCHED THE CARD BUT THE DESIGN OF THE TRUCK YES. IT IS NOT OBVIOUS TO DECIPHER THE ENIGMA. RECALL, PLEASE.   REFERENCE: HTTPS://WWW.YOUTUBE.COM/WATCH?V=4ZJ2BDOVFLO   IMAGINE YOU ARE WITH A NEW FRIEND AND YOUR CREDIT CARD DISAPPEAR.!!   IN MOTION JUST BEFORE YOUR TURN IN A ATH CAR LINE.  I SOLD IT. MAYBE A LITTLE STICKER CAN SOLVE THIS.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11210753,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/27/2019","dateComplaintFiled":"05/30/2019","vin":"2C4RDGCG7FR","components":"AIR BAGS,UNKNOWN OR OTHER","summary":"THE PASSENGER SEAT HEADREST DEPLOYED WHILE THE CAR WAS SITTING IN MY DRIVEWAY SOMETIME BETWEEN SUNDAY EVENING (5/26) AND TUESDAY AFTERNOON (5/28). THE CAR HAD NOT BEEN INVOLVED IN ANY ACCIDENTS PRIOR TO OR DURING THIS TIME FRAME.    MY HUSBAND AND I HAD DRIVEN OUR 2015 DODGE CARAVAN ON SUNDAY. I WAS IN THE PASSENGER SEAT. I AM 8 MONTHS PREGNANT. ON MONDAY, WE DID NOT DRIVE THE VAN. ON TUESDAY AROUND 12 NOON, WITH THE CAR STILL IN THE DRIVEWAY, I NOTICED THAT THE PASSENGER SIDE HEADREST HAD BASICALLY EXPLODED. I CALLED THE DEALERSHIP WHERE I HAD BOUGHT THE VAN (A CHEVY DEALERSHIP THAT HAD RECEIVED IT IN A TRADE-IN). THEY HAD NEVER HEARD OF SUCH A THING AND TOLD ME TO BRING IN THE VAN IMMEDIATELY. THAT AFTERNOON, I (RELUCTANTLY) DROVE THE VAN THE 25 MILES TO THE DEALERSHIP, LEANING FORWARD AS FAR AS I COULD IN THE DRIVER'S SEAT IN CASE IT WERE TO DEPLOY.    THE DEALERSHIP CALLED ME TODAY, WEDNESDAY 5/29, TO INFORM ME THAT CHRYSLER REFUSES TO ACCEPT ANY RESPONSIBILITY FOR THE DEFECT, AND WOULD CHARGE NEARLY $900 TO COVER THE NEW HEADREST. CHEVY GENEROUSLY OFFERED TO COVER HALF THE COST SINCE I AM A REPEAT CUSTOMER, AND THEY SAW THIS AS A SEVERE SAFETY ISSUE. I DECLINED, NOT WANTING TO SPEND OVER $400 TO REPLACE A DEFECTIVE PART WITH ANOTHER PART, ESPECIALLY SINCE THIS WOULD NOT EASE MY WORRIES ABOUT THE SAFETY OF THE DRIVER'S SIDE.    I PLAN TO ZIP TIE THE HEADRESTS WITH MULTIPLE ZIP TIES. THERE'S NO OTHER SOLUTION AT THIS TIME. EVEN IF I WERE TO PAY TO REPLACE THE BROKEN PASSENGER HEADREST, THERE IS NO GUARANTEE AT THIS POINT THAT EITHER HEADREST IS SAFE AND WILL FUNCTION AS INTENDED. I WOULD NOT FEEL SAFE DRIVING WITH ONE OF THESE HEADRESTS EVER AGAIN. I WOULD TRADE IN THE VEHICLE, BUT I AM WORRIED THIS WILL CAUSE SIGNIFICANT FINANCIAL HARM SINCE I ONLY JUST ACQUIRED THE VEHICLE IN OCTOBER 2018. ALSO, I WILL BE HAVING A BABY IN 1 MONTH AND HAVE NO MONEY TO SPARE.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11209224,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/20/2019","dateComplaintFiled":"05/22/2019","vin":"2C4RDGBG1FR","components":"SEATS","summary":"MY DAUGHTER ENTERED THE VAN THROUGH THE FRONT SEAT AND CRAWLED THROUGH THE CENTER BACK TO HER SEAT BEHIND THE FRONT PASSENGER SEAT. AS SOON AS SHE WAS GETTING INTO HER CAR SEAT THE FRONT PASSENGER HEADREST DEPLOYED. WE WERE PARKED AND IN AN UNSTARTED VEHICLE IN MY DRIVEWAY- NO COLLISION INVOLVED. THANK GOD IT DEPLOYED JUST SECONDS AFTER MY DAUGHTER WAS CLEAR OF IT. THERE WAS NO CONTACT BEING MADE WITH IT.  MY HUSBAND TRIED TO REASSEMBLE IT BUT THERE'S A PLASTIC BRACKET THAT IS BROKEN.  NOW AFTER LOOKING INTO IT, I SEE THERE IS A LAWSUIT PENDING OVER THIS AND AROUND 100 COMPLAINTS. I AM NERVOUS ABOUT THE DRIVER'S SIDE ONE DEPLOYING WHILE DRIVING. THIS IS AN ISSUE!!!","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11208574,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/17/2019","dateComplaintFiled":"05/20/2019","vin":"2C4RDGBGXFR","components":"UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL (ESC)","summary":"LEFT SLIDING DOOR IS STUCK. IT WONT UNLOCK FROM INSIDE OR OUTSIDE TRYED TO DO IT MANUALLY AND STI DOES NOT WORK. HAVE TRYED EVERYTHING. THIS IS A VERY CONCERNING ISSUE CAUSE IN CASE OF ACCIDENT OR FIRE WE WILL BE STUCK INSIDE VAN AND WONT BE ABLE TO GET OUT. I HAVE READ ONLINE AND HAVE FOUND THOUSANDS OF PEOPLE WITH THE SAME PROBLEM. DEALER WANTS TO CHARGE $1000 FOR A PROBLEM THAT IS A SAFETY AND DANGEROUS ISSUE AND IT SHOULD. E RECALLED CAUSE IS HAPPENING TO EVERYBODY. HOW CAN I GET HELP ??","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11208392,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/10/2019","dateComplaintFiled":"05/18/2019","vin":"2C4RDGBG3FR","components":"UNKNOWN OR OTHER","summary":"WHEN AC IS TURNED ON THE PASSENGER SIDE VENTS BLOW OUT HOT AIR WHILE THE DRIVER SIDE VENTS BLOW OUT COLD AIR.  THIS CAR IS ONLY FOUR YEARS OLD AND I DO NOT WANT TO SEND IT TO THE DODGE DEALERSHIP WHERE I AM GUARANTEED TO SPEND WAY TOO MUCH MONEY.  THIS SEEMS TO BE A MAJOR PROBLEM WITH DODGE AND CHRYSLER CARAVANS WHEN YOU GOOGLE THE ISSUE..","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11205216,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/30/2017","dateComplaintFiled":"05/02/2019","vin":"2C4RDGCG9FR","components":"UNKNOWN OR OTHER","summary":"HAD A RECALL FIXED ON MY VAN FOR THE REAR AC/HEATER FAN...THIS FIX DID NOT SOLVE THE PROBLEM AND THE FRONT MAKES A HORRIBLE NOISE IF TURNED ON. HIGH PITCHED WHITE NOISE IRRITATING SOUND AND THE HIGHER YOU TURN UP THE FAN THE LOUDER IT BECOMES!","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11203365,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/20/2019","dateComplaintFiled":"04/24/2019","vin":"2C4RDGCG0FR","components":"UNKNOWN OR OTHER","summary":"MY DRIVERS SIDE ELECTRONICA DOOR FOR THE MIDDLE SEAT IS STUCK IN A LOCKED POSITION AND WILL NOT OPEN WITH EITHER THE REMOTE CONTROL OR BY HAND. THIS IS VERY CONCERNING BECAUSE OF SAFETY ISSUES WHEN I HAVE PASSENGERS IN THE MIDDLE SEAT. WHAT WOULD HAPPEN IN CASE OF AN EMERGENCY?  I HAVE DONE MY RESEARCH AND HAVE FOUND THAT THIS IS A VERY COMMON SAFETY ISSUE IN MULTIPLE YEARS OF DODGE GRAND CARAVAN'S. I AM URGING THIS BOARD TO RECALL DODGE GRAND CARAVAN'S WITH SLIDING DOOR ISSUES. PLEASE HELP!!!","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11195624,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/11/2019","dateComplaintFiled":"04/11/2019","vin":"","components":"ELECTRICAL SYSTEM,STRUCTURE,ELECTRONIC STABILITY CONTROL (ESC)","summary":"ON 9-22-2018. MY 2015 DODGE GRAND CARAVAN DRIVERS REAR SLIDING DOOR CLOSED LIKE NORMAL. THEN WHEN I TRYED UNLOCKING AND OPENING THE DOOR WOULD DO ANYTHING THE LOCK MECHANISM ON IT DOESN'T DO ANYTHING TRYED MANUALLY UNLOCKING IT WOULDN'T UNLOCK. THE DOOR JUST WILL NOT OPEN...IT WAS STATIONARY IN PARK.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11192775,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/31/2019","dateComplaintFiled":"03/31/2019","vin":"2C4RDGBG5FR","components":"UNKNOWN OR OTHER","summary":"DRIVERS SIDE AIR VENTS BLOW COLD AIR, PASSENGERS SIDE BLOWS OUT VERY HOT AIR, EVERYTHING IN THE GLOVE BOXES GET VERY HOT.  2ND TIME THIS HAS OCCURRED.  LAST TIME I TURNED THE TEMP CONTROL KNOBS VERY QUICKLY BOTH TIMES AND IT CORRECTED ITSELF, THIS TIME NOT.  OTHER PEOPLE HAVE LOGGED THIS SAME COMPLAINT","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11186135,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/26/2019","dateComplaintFiled":"03/12/2019","vin":"","components":"POWER TRAIN","summary":"TL* THE CONTACT OWNS A 2015 DODGE GRAND CARAVAN. WHILE DRIVING 50 MPH EXITING THE HIGHWAY, THE VEHICLE BEGAN TO DECELERATE WITHOUT WARNING. THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE TRANSMISSION ONCE THE ACCELERATOR PEDAL WAS DEPRESSED. LAKESHORE CHRYSLER DODGE JEEP RAM FIAT (330 E HOWZE BEACH RD, SLIDELL, LA 70461, (985) 641-9595) WAS CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS 96,530. THE VIN WAS UNKNOWN.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11182722,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/27/2019","dateComplaintFiled":"02/27/2019","vin":"2C4RDGCG3FR","components":"POWER TRAIN","summary":"MY VAN WAS PURCHASED IN MARCH OF 2015 AND IT IS HAVING THE SAME ISSUE I'VE READ ABOUT IN NHTSA ID: 16V461000. THE ENGINE WAS RUNNING AND IN GEAR, IT SUDDENLY LOST POWER AND SOUNDED LIKE IT WAS IN NEUTRAL WHILE DRIVING DOWN THE HIGHWAY. WE WERE LUCKY TO GET PULLED OVER AND AVOID AN ACCIDENT.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11180572,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/04/2019","dateComplaintFiled":"02/17/2019","vin":"2C4RDGBG3FR","components":"SEATS","summary":"DRIVER'S SIDE HEADREST DEFECTIVE PLASTIC HOUSING.  DID NOT DEPLOY, THE PLASTIC MOLD BROKE.  GOOGLE SEARCH REVEALS THIS IS A COMMON PROBLEM IN THE CARAVANS/TOWN & COUNTRY MODELS AS FAR BACK AS 2011.  THERE ARE SEVERAL YOUTUBE VIDEOS ON HOW TO \"FIX\" IT.  NOT A RESULT OF A CRASH, WE WERE LOADING UP FOR A TRIP, NO ONE WAS EVEN IN THE SEAT, NOR WAS THE VEHICLE ON.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11172205,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/30/2018","dateComplaintFiled":"01/25/2019","vin":"2C4RDGCG0FR","components":"SEATS","summary":"TAKATA RECALL. PASSENGER HEADREST EXPLODED, SOUNDED LIKE A GUNSHOT AND NEARLY CAUSED AN ACCIDENT. I AM DISABLED AND DRIVE WITH HAND CONTROLS. I AM VERY MUCH AFRAID OF THE SAME THING HAPPENING WITH MY DRIVER'S HEADREST. REPLACEMENT CHARGE WAS $1006.64. I HAVE THE INVOICE BUT CAN'T SCAN! I WAS JUST DRIVING IN MY SUBDIVISION WHEN IT HAPPENED. INVOICE DATE IS 7-2-18.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11171790,"manufacturer":"Chrysler (FCA US, LLC)","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"01/03/2019","dateComplaintFiled":"01/24/2019","vin":"2C4RDGBG6FR","components":"SERVICE BRAKES","summary":"THE VAN WAS PULLED IN TO A DRIVEWAY WITH A SLIGHT TILT, PUT IN PARK, WITH THE KEY REMOVED FROM THE IGNITION, IN PARK. THE PRIMARY DRIVER ALMOST ALWAYS USES THE PARKING BRAKE, AND BELIEVES IT WAS ON AT THIS TIME. THE SLIDING DOOR BEHIND THE DRIVERS SIDE DOOR WAS OPENED, SOMETHING TAKEN OUT, AND CLOSED. AT THAT POINT IN TIME, THE VAN STARTED ROLLING BACKWARD, TO THE POINT WHERE IT ACTUALLY IMPACTED THE HOUSE ON THE OTHER SIDE OF THE STREET.    PROBLEM HAS NOT BEEN REPRODUCIBLE. TAKEN TO THE DEALERSHIP, THEY PERFORMED BASIC TESTING, COULD NOT REPRODUCE THE PROBLEM, BUT WILL NOT STATE THAT THE CAR IS SAFE AT THIS POINT IN TIME.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11164667,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/26/2018","dateComplaintFiled":"01/02/2019","vin":"2C4RDGCG2FR","components":"TIRES,WHEELS","summary":"KUMHO SOLUS KH16 TIRES CAME ON MY NEW 2015 DODGE CARAVAN. ONLY 21000 MILES LATER, 3 OF THE 4 TIRES HAD PIECES OF TREAD CHUCKING OFF. TWO OF THE TIRES APPEAR TO HAVE SPLITTING IN THE RIM AREA AS IF THE CASING IS SEPARATING. I WAS 220 MILES FROM HOME ON CHRISTMAS VACATION WHEN I HAD ALL FOUR TIRES REPLACED. MY EXTENDED FAMILY HAS 2 CARAVANS WITH THE SAME KUMHO TIRES AND ALL SHOW THE SAME ISSUES. THE TIRE DEALER NOTED THE TIRES WERE MANUFACTURED IN 2014 (P225/65 R17 H100, CAB502C, 0261971, 011341SW). AFTER READING OTHER TIRE REVIEWS IT APPEARS THERE ARE MANY SAFETY AND WEAR ISSUES WITH THIS TIRE BRAND. I COULD NOT LOCATE AN AUTHORIZED KUMHO DEALER IN THE AMELIA ISLAND AREA THE DAY AFTER CHRISTMAS BUT DID NOT CARE AS I WOULD NEVER HAVE THIS BRAND ON ANY CAR I OWNED AFTER THIS EXPERIENCE. REALLY, HOW CAN THIS TIRE BE SOLD AT ALL?","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"},{"type":"Tire","productYear":"9999","productMake":"KUMHO","productModel":"SOLUS KH16","size":"P225/65 R17 H L KH16","manufacturer":"Kumho Tire Co., Inc."}]},{"odiNumber":11163317,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/20/2017","dateComplaintFiled":"12/24/2018","vin":"2CARDGBG3FR","components":"ELECTRONIC STABILITY CONTROL (ESC),ENGINE,VISIBILITY/WIPER","summary":"WHEN STEPPING ON THE BRAKE.  IT GRINDS AND GOES FORWARD.  THE LIGHTS ON THE DASHBOAED COMES ON  AND OFF . ON MORE THAN OFF","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11149744,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/04/2018","dateComplaintFiled":"11/06/2018","vin":"2C4RDGCG6FR","components":"SEATS","summary":"ENTERING THE VEHICLE I SAT DOWN IN THE SEAT AND THE DRIVERS HEADREST DEPLOYED HITTING ME IN THE BACK OF THE HEAD.  THE CAR WAS NOT RUNNING, THE PASSENGER HEADREST DID NOT DEPLOY.  UPON CLOSER EXAMINATION, PART OF THE PLASTIC HEADREST BROKE RELEASING THE PIN THAT IS RETAINED BY A SOLENOID.  THE HEADREST CANNOT BE RESET BECAUSE THE PLASTIC THAT RETAINS THE PIN IS BROKEN.  THE DEALER SAYS THE HEADREST IS NOT COVERED UNDER WARRANTY.  IS IT NOT PART OF THE SAFETY RESTRAINT SYSTEM?  SHOULD IT NOT BE COVERED?  A SEARCH OF GOOGLE SHOWS THAT THIS IS NOT THE FIRST ONE TO BREAK AND U-TUBE EVEN SHOWS HOW TO JURY-RIG A REPAIR.  PROBABLY NOT VERY SAFE!","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11130671,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"09/10/2018","dateComplaintFiled":"09/21/2018","vin":"2C4RDGEG0FR","components":"AIR BAGS,SEATS","summary":"MY VEHICLE IS EQUIPPED WITH HEADREST AIR BAGS. A YEAR AGO MY PASSENGER SIDE HEADREST AIR BAG ENGAGED WHILE THE VEHICLE WAS PARKED IN A PARKING LOT AND WE WERE INSIDE A RESTAURANT. THERE WAS NO DAMAGE TO THE VEHICLE TO INDICATE IT TO GO OFF. I CONTACTED DODGE AND THE DEALERSHIP AND BOTH TOLD ME THAT THEY WOULD NOT DO ANYTHING ABOUT THIS. FAST FORWARD TO LAST WEEK, I WAS SITTING AT A RED LIGHT WHEN ALL OF A SUDDEN MY DRIVER SIDE HEADREST SLAMMED ME IN THE BACK OF THE HEAD WHEN IT SPONTANEOUSLY WENT OFF. I HAVE NOW BEEN TRYING TO GET DODGE TO DO SOMETHING ABOUT BOTH HEADRESTS ONCE AGAIN, AND I AM NOT BEING CONTACTED BACK. I AM TRYING TO GET THE DEALERSHIP TO HELP AND THEIR COMMUNICATION IS HORRIBLE SO I HAVE NO IDEA IF I AM EVEN GETTING A RESOLUTION TO THIS. I FEEL THAT THIS ISN'T A RANDOM SITUATION AND FEEL VERY UNSAFE DRIVING MY VEHICLE WITH MYSELF AND CHILDREN IT IT.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11129910,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/17/2018","dateComplaintFiled":"09/17/2018","vin":"2C4RDGCG9FR","components":"SEAT BELTS","summary":"VEHICLE WITH 72,000 MILES. A WEEK PRIOR, THE DRIVER SEAT BELT ALERT LIGHT AND BEEP STARTED TO ALERT. VEHICLE TAKEN TO A LOCAL DODGE DEALER AND WE WERE TOLD THAT VEHICLE NEEDED A NEW SEAT BELT SYSTEM AND THE TOTAL COST WAS $759.00  I ASKED IF THAT FAULTY SEAT BELT SYSTEM WAS TO BE REPLACED UNDER THE WARRANTY SINCE VEHICLE WAS NOT EVEN FIVE YEARS OLD NOR MORE THAN 100K MILES. DEALER EXPLAINED THAT ONLY WARRANTY FOR SEAT BELT MALFUNCTION WAS UNTIL 36K MILES.   I SHOULD NOT PAID FOR A FAULTY SEAT BELT AND DODGE SHOULD HAVE COVERED OR CHECK IF A RECALL NEEDS TO BE DONE.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11122656,"manufacturer":"Chrysler (FCA US, LLC)","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/16/2017","dateComplaintFiled":"08/27/2018","vin":"2C4RDGCG0FR","components":"VEHICLE SPEED CONTROL","summary":"THIS VAN HAS BEEN TO THE DEALERSHIP AT LEST 8 TIMES SINCE NEW.  THE THROTTLE RESPONSE IS REALLY BAD. FROM STOP LIGHTS AND IN SLOW MOVING AREAS DRIVING LESS THEN 10MPH IT WILL  LOSE ALMOST ALL THROTTLE CONTROL. IT WILL EITHER BE FULL THROTTLE OR NONE.  WHEN PASSING SOMETIMES NOTHING WILL HAPPEN WHEN YOU PRESS ON THE GAS. I'VE HAD TIMES IN TOWN THAT IT WILL JUST STICK ON FULL THROTTLE AS WELL. ALSO HAVE A PROBLEM WITH IT ROLLING BACKWARDS OUT OF CONTROL WHEN IN DRIVE WE HAVE TO ALL WAYS HAVE OUR FOOT ON THE BREAKS. THE VAN ONCE ROLLED BACKWARDS DOWN A HILL WITH MY WIFE AND KIDS IN IT. MY INSURANCE PAID FOR THE DAMAGE. MY WIFE HAD IT IN  DRIVE AND PRESS THE GAS TO GO UP THE HILL AND THE VAN WOULD NOT ACCELERATE IT JUST ROLLED BACKWARDS AND DAMAGED THE VAN. SHE HAD THE GAS PEDAL TO THE FLOOR AND IT DID NOTHING. I GOT THE VAN BRAND NEW FROM THE DEALERSHIP. THEY TELL ME IT'S NORMAL AND NOT TO WORRY ABOUT IT. IT STILL A PROBLEM AND I'M STUCK WITH IT.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11118483,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/08/2018","dateComplaintFiled":"08/08/2018","vin":"2C4RDGCG9FR","components":"POWER TRAIN,ENGINE","summary":"VEHICLE PURCHASED IN 2015. MARCH OF 2016, 28648 MILES, VEHICLE BEGAN MAKING VIBRATION/SQUEALING TYPE NOISES UNDER THE HOOD. NOISE ONLY OCCUREED DURING IDLING/IN PARK. FLEXPLATE WAS REPLACED. DECEMBER 2016 UPON STARTING VEHICLE MADE A LOUD SQUEAL/GRINDING SOUND. VEHICLE WAS PUT IN PARK AND TURNED OFF. CONTACTED DODGE AND WAS TOLD TO RESTART. THE VEHICLE WOULD NOT COME OUT OF PARK. CAR TOWED AND STARTED ASSEMBLY REPLACED. AUGUST 8,2018, FLEXPLATE IS GOING TO HAVE TO BE REPLACED YET AGAIN AT 107000 MILES. NOISE IS VERY LOUD. HAPPENED WHILE IDLING AT RED LIGHT, AND CONTINUES ANYTIME IDLING/IN PARK. GOES AWAY DURING ACCELERATION.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11110940,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/06/2018","dateComplaintFiled":"07/12/2018","vin":"2C4RDGBG3FR","components":"UNKNOWN OR OTHER","summary":"AIR CONDITIONING SUDDENLY WENT OUT. TOOK CAR TO THE CHRYSLER DEALER I PURCHASED FROM. THE REAR AIR CONDITIONING HAD QUIT. THE TXV HAD FAILED AND WAS LEAKING FREON. CALLING OUTSIDE MECHANICS FOR A REPAIR ESTIMATE, THEY ARE WELL AWARE OF THIS ISSUE. A SIMPLE INTERNET SEARCH WILL TELL YOU THIS IS A VERY COMMON PROBLEM RELATED TO THE AC. THE REPAIR WAS DONE BY CHRYSLER DEALER. I CALLED CHRYSLER THEY MADE A CASE. CHRYSLER IS AWARE THIS IS A COMMON ISSUE THEY DID HELP WITH COSTS.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11110341,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/08/2018","dateComplaintFiled":"07/09/2018","vin":"2C4RDGBG3FR","components":"UNKNOWN OR OTHER","summary":"MULTIPLE ISSUES WITH THE AIR CONDITIONING SYSTEM. RECALL ON THE ACTUATOR FOR THE A/C. A/C SUDDENLY QUITS WORKING. REAL AIR CONDITIONING EVAPORATOR EXPANSION VALVE TXV, COIL LEAKS OIL. MULTIPLE COMPLAINTS ARE ONLINE ADDRESSING THE ISSUE, BUT CHRYSLER HAS DONE NOTHING ABOUT IT. MY AIR HAS QUIT WORKING.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11110389,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/09/2018","dateComplaintFiled":"07/09/2018","vin":"2C4RDGCG9FR","components":"UNKNOWN OR OTHER","summary":"I LIVE IN ARIZONA AND THE A/C IS ONLY BLOWING COLD OUT OF THE 2 DRIVER VENTS.  THE 2 PASSENGER FRONT VENTS AND ALL THE REAR VENTS BLOW HOT AIR.  IF YOU GOOGLE THIS IT IS A KNOWN PROBLEM BUT DODGE WILL NOT DO ANYTHING ABOUT IT LOCALLY WITH OUT BIG BUCKS OUT OF POCKET.   WITH CHILDREN IN 120 F WEATHER AND A VEHICLE THAT IS ONLY 3 YEARS OLD THIS ISN'T WHAT WE PAID UP FRONT IN CASH FULLY TO EXPECT.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11105333,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/14/2015","dateComplaintFiled":"07/03/2018","vin":"2C4RDGBG6FR","components":"POWER TRAIN,VEHICLE SPEED CONTROL","summary":"WITHIN THE FIRST FEW WEEKS OF DRIVING THIS LEASED VEHICLE, I REPORTED THIS TO THE DEALER. THE PROBLEM WAS THAT THE CRUISE CONTROL WAS POPPING OUT OF CRUISE WITHOUT ANY INTERACTION FROM ME. I'VE REPORTED THIS EVERY TIME I WENT IN FOR A OIL CHANGE.  I HAVE 55,000 MILES ON THIS VAN. SO, THIS HAS BEEN REPORTED AT LEAST 13 TIMES! THERE WAS A CHANGE IN CRUISE CONTROLS AFTER THE FIRST REPORT. THE SECOND WAS A REPROGRAM. THE THIRD WAS A REPROGRAM. I HAVE A LEMON!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! THIS YEAR THEY MADE ME PAY A $90.00 FEE FOR SERVICING THIS. I WAS REIMBURSED BECAUSE I CALLED THE SERVICE MANAGER AND COMPLAINED. BUT HE TOLD ME THAT NO WORK WAS PERFORMED FOR THE PROBLEM. DRIVING HIGHWAY OR SIDE STREETS AT DIFFERENT SPEEDS THIS WILL HAPPEN 10+ TIMES A DAY. NOW, MY TRANSMISSION HAS BUCKED AND SLIPPED A FEW TIMES DURING THE EPISODES. THE CRUISE CONTROL DELAYS (AND NOT STOPS) BUT NOW ENOUGH TO FINALLY GO INTO A GEAR THAT IS IN BETWEEN AND THIS CLUNKS INTO A GEAR. NOT GOOD!     I INITIALLY WANTED TO BUY THIS VEHICLE AFTER MY LEASE RAN OUT. I EVEN PLACED DECALS ALL OVER THE VAN ADVERTISING HURST FRESH. I NEED THIS DEALER THAT IS REPRESENTING THE DODGE TO STOP GIVING ME THE LOOK THAT I'M WRONG IN WHAT I'M EXPERIENCING. I HEARD THAT OTHER RECALLS FROM THIS MANUFACTURER FOR THIS CRUISE CONTROL IS BEING TAKEN CARE OF. AS FOR THE TRANSMISSION, THIS IS A TRUE EXPERIENCE.  PLEASE HELP ME AS I AM GOING TO GET A LAWYER IF THIS DOESN'T GET A RECALL. I'LL NEVER LEASE ANOTHER VEHICLE FROM BOTH THE DEALER AND MAKER OF THIS VEHICLE. THANK YOU FOR YOUR SERVICE!  *TR","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11103938,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2018","dateComplaintFiled":"06/26/2018","vin":"","components":"UNKNOWN OR OTHER","summary":"LOCAL LAWS PROHIBIT LEAVING A VEHICLE RUNNING WHILE NOT ATTENDED. THE LOW FOR THAT NIGHT WAS ABOUT -23F. IT IS NOT POSSIBLE TO DRIVE THE VEHICLE SAFELY UNTIL THE WINDSHIELD IS DEFROSTED, SO I HAD TO SIT IN THE VEHICLE FOR QUITE SOME TIME UNTIL THE WINDSHIELD DEFROSTED. WHILE WAITING, I GOT FROST BITE ON THE ENDS OF THREE TOES ON MY LEFT FOOT.    THE HEATER IS INADEQUATE TO HEAT THE VEHICLE IN THE WINTER. THE DEFROSTER IS INADEQUATE TO DEFROST THE WINDSHIELD IN SUBZERO WEATHER. THE ONLY HEAT TO THE DRIVER'S SIDE FLOOR IS BY THE RIGHT FOOT ONLY.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11103876,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/14/2018","dateComplaintFiled":"06/25/2018","vin":"2C4RDGBG5FR","components":"SEATS","summary":"TL* THE CONTACT OWNS A 2015 DODGE GRAND CARAVAN. WHILE THE VEHICLE WAS STATIONARY, THE CLIPS INSIDE THE HEADRESTS FRACTURED AND CAUSED THE HEADREST AIR BAGS TO DEPLOY ON THE FRONT DRIVER AND PASSENGER SEATS. THERE WERE NO INJURIES. MOBERLY MOTOR COMPANY (1520 N MORLEY ST, MOBERLY, MISSOURI 65270) WAS MADE AWARE OF THE FAILURE AND DIAGNOSED THAT THE HEADRESTS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED THE CONTACT WITH CASE NUMBER: 346-091-77. THE FAILURE MILEAGE WAS APPROXIMATELY 59,000.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11092232,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/04/2018","dateComplaintFiled":"05/07/2018","vin":"2C4RDGBG2FR","components":"VISIBILITY,EQUIPMENT","summary":"TL* THE CONTACT OWNS A 2015 DODGE GRAND CARAVAN. WHILE THE AIR CONDITIONER WAS ACTIVATED, HOT AIR WAS FELT COMING FROM THE PASSENGER SIDE VENT. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE LOCAL DEALER WAS NOT CONTACTED FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 48,196.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11092120,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2017","dateComplaintFiled":"05/06/2018","vin":"2C4RDGCG8FR","components":"UNKNOWN OR OTHER","summary":"A/C STOPPED WORKING ABOUT 3 MONTHS AND WAS FLUCTUATING FOR REAR PASSENGERS ALMOST A YEAR BEFOREHAND WHICH IS SAME FOR THE FRONT PASSENGER. COLD AIR ONLY BLOWS FOR THE DRIVER. I HAVE 4 CHILDREN AND LIVE IN THE DESERT...THIS IS UNSAFE AND SHOULD BE RECALLED.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11081126,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/23/2018","dateComplaintFiled":"03/23/2018","vin":"2C4RDGCG0FR","components":"ENGINE","summary":"TL* THE CONTACT OWNS A 2015 DODGE GRAND CARAVAN. THE CONTACT HEARD A KNOCKING SOUND COMING FROM THE ENGINE COMPARTMENT WHENEVER THE VEHICLE WAS STARTED. THE NOISE BEGAN APPROXIMATELY ONE WEEK AGO. IN JUNE OF 2017, THE VEHICLE WAS REPAIRED BY PAT MCGRATH DODGE/JEEP/CHRYSLER IN CEDAR RAPIDS, IOWA FOR A FAILURE RELATED TO THE LIFTERS ON THE FRONT OF THE VEHICLE. IN FEBRUARY OF 2018, THE SAME DEALER DIAGNOSED THAT PISTON NUMBER SIX FAILED. FOR THE RECENT FAILURE, THE SAME DEALER DETERMINED THAT THE ENGINE HEAD ON THE OTHER SIDE NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 109,000.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11080402,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/08/2018","dateComplaintFiled":"03/21/2018","vin":"2C4RDGBG1FR","components":"ELECTRONIC STABILITY CONTROL (ESC)","summary":"DOOR BLEND ACTUATOR IS BROKEN. PASSENGER SIDE ONLY BLOWS HEATED AIR. THIS VEHICLE SHOULD BE INCLUDED IN THE RECALL.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11079817,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/10/2018","dateComplaintFiled":"03/16/2018","vin":"2C4RDGCG2FR","components":"ELECTRICAL SYSTEM,STRUCTURE","summary":"TL* THE CONTACT OWNS A 2015 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE PASSENGER SIDE SLIDING DOOR DID NOT OPEN MANUALLY OR ELECTRONICALLY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT CALLED CLEAR LAKE CHRYSLER JEEP DODGE AT 281-481-1000 (15711 GULF HWY, WEBSTER, TX 77598) AND WAS INFORMED THAT THE ACTUATOR MAY NEED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 71,500.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11053413,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/08/2017","dateComplaintFiled":"12/08/2017","vin":"2C4RDGCGXFR","components":"SERVICE BRAKES","summary":"TL* THE CONTACT OWNS A 2015 DODGE GRAND CARAVAN. ON SEVERAL OCCASIONS, WHILE DRIVING VARIOUS SPEEDS, THE CONTACT WAS UNABLE TO DEPRESS THE BRAKE PEDAL. THE CONTACT STATED THAT THE BRAKE PEDAL WAS VERY FIRM. INITIALLY, THE FAILURE ONLY OCCURRED WHILE THE VEHICLE WAS IN THE REVERSE GEAR. RECENTLY, THE FAILURE OCCURRED WITH THE VEHICLE IN DRIVE. ON SEVERAL OCCASIONS, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED PRIOR TO THE FAILURE. THE CONTACT TURNED THE VEHICLE OFF AND ON, WHICH SEEMED TO REMEDY THE FAILURE. ADDITIONALLY, THE CONTACT STATED THAT THERE WAS AN ABNORMAL GRINDING NOISE COMING FROM THE REAR BRAKES. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS TAKEN TO HOLDEN DODGE CHRYSLER JEEP RAM (640 S GOVERNORS AVE, DOVER, DE 19904, (302) 734-5708) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE OR DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 14,000.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11033811,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":2,"numberOfDeaths":0,"dateOfIncident":"03/01/2016","dateComplaintFiled":"10/16/2017","vin":"2C4RDGBG9FR","components":"ELECTRICAL SYSTEM,VISIBILITY","summary":"TL* THE CONTACT OWNS A 2015 DODGE GRAND CARAVAN. WHILE THE VEHICLE WAS STATIONARY, THE HEATER AND DEFROSTER ON THE DRIVER'S SIDE OF THE VEHICLE FAILED. LAKESHORE CHRYSLER PLYMOUTH DODGE IN MONTAGUE, MICHIGAN WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT SUGGESTED THAT TSB: R62 REGARDING THE ACTUATOR COULD BE A POSSIBLE CAUSE OF THE FAILURE. THE FAILURE MILEAGE WAS 11,000. *LN  UPDATED 8/30/18*JB","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11010988,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/27/2017","dateComplaintFiled":"07/27/2017","vin":"2C4RDCG3FR5","components":"AIR BAGS,SEATS","summary":"THE ACTIVE-RESTRAINT HEAD RESTS DEPLOYED WHILE DRIVING THROUGH A PARKING LOT MAKING A LOUD BANG THAT SOUNDED LIKE A GUN SHOT.  THE DEPLOYMENT OF THE ACTIVE-RESTRAINT HEAD RESTS WAS A DISTRACTION TO THE DRIVER AND IF ANYONE HAD BEEN IN THE PASSENGER SEAT IT COULD HAVE CAUSED AN INJURY. THE VAN IS STILL UNDER WARRANTY  AND THE DEALERSHIP COULD NOT TELL US IF RESETING THE HEADREST WOULD BE COVERED UNDER OUR WARRANTY OR NOT.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11003023,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/05/2017","dateComplaintFiled":"07/05/2017","vin":"2C4RDGCG4FR","components":"UNKNOWN OR OTHER","summary":"THE VIN OF MY VEHICLE DOES NOT YIELD ANY RESULTS.  THE NTHSA WEBSITE GIVES THIS MESSAGE WHEN I ENTER MY VIN: THE VIN YOU ENTERED CANNOT BE PROCESSED AT THIS TIME. IF THE VIN WAS ENTERED CORRECTLY, PLEASE CONTACT YOUR VEHICLE MANUFACTURER FOR MORE INFORMATION.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11001194,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/07/2017","dateComplaintFiled":"06/25/2017","vin":"2C4RDGCG5FR","components":"ELECTRICAL SYSTEM","summary":"2015 DODGE GRAND CARAVAN SXT AIR CONDITIONER ONLY WORKS ON ONE SIDE OTHER SIDE BLOWS OUT HOT AIR NO MATTER WHAT COLD SETTING ITS ON ONLY ONE SIDE OF THE AIR BLOWS OUT COLD AIR AND THAT'S THE DRIVERS SIDE PASSANGER SIDE IS VERY HOT","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10993658,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/21/2017","dateComplaintFiled":"06/07/2017","vin":"2C4RDGCG5FR","components":"AIR BAGS","summary":"2015 GRAND CARAVAN MY WIFE MICHELLE O'CONNELL DRIVE IN PULLING INTO OUR DRIVEWAY AND THE HEADREST RESTRAINT SYSTEM AIRBAG DEPLOYED STRIKING MY WIFE IN THE BACK OF THE HEAD VAN WAS TOWED TO BLACK CHRYSLER DODGE RAM IN STATESVILLE NORTH CAROLINA TO BE REPAIRED MY WIFE SOUGHT MEDICAL ATTENTION CHRYSLER THEN DEMANDED THE VEHICLE BE INSPECTED BY AN INDEPENDENT INSPECTOR TO SEE IF IT WAS IN AN ACCIDENT AFTER THE REPORT WAS DONE IN RECEIVED CHRYSLER NOTIFY THE DEALER DO NOT TOUCH THE VEHICLE THE REPORT SAID THE VEHICLE WAS FLAWLESS WHICH WE KNEW THAT THEN CHRYSLER'S LAWYER CONTACTED US AND SAID WE ARE NOT FIXING YOUR VEHICLE UNTIL YOU SIGN PAPERWORK ABSOLVING US OF ANY LIABILITY WHICH THEY KNOW THEY'RE LIABLE CUZ THE VAN IS IN PERFECT CONDITION WE ARE REPORTING THIS BECAUSE WE BELIEVE THERE IS A KNOWN DEFECT BY CHRYSLER AND THEY'RE TRYING TO SWEEP IT UNDER THE RUG THEY HAD A SIMILAR INCIDENT WHERE THEY HAD TO RECALL 880000 VEHICLES IN 2013 FOR THE EXACT SAME ISSUE CHRYSLER MADE OF DIRECT THREAT SAYING WE'RE NOT GOING TO FIX YOUR VEHICLE AND LEAVE IT ON REGISTERABLE BECAUSE OF THE AIRBAG FOR INSPECTION AND UNUSABLE UNLESS YOU ABSOLVE US OF LIABILITY THE VEHICLE WAS ONLY TRAVELING LESS THAN 2 MILES AN HOUR PULLING INTO OUR DRIVEWAY IT WAS A DRIVER'S SIDE HEADREST RESTRAINT AT DEPLOYED","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10970447,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/03/2017","dateComplaintFiled":"04/04/2017","vin":"2C4RDGBG3FR","components":"STRUCTURE","summary":"THE TRIM STRIP THAT RUNS ACROSS THE CENTER OF THE DRIVERS DOOR CAME OFF WHILE DRIVING ON THE HIGHWAY.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10969195,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/28/2017","dateComplaintFiled":"03/28/2017","vin":"2C4RDGBG5FR","components":"STEERING,SERVICE BRAKES","summary":"APPROACHING A T INTERESECTION ON A REIDENTIAL STREET AT ABOUT 15 MPH, I TURNED RIGHT AND THE VEHICLE STEERING WAS HARD AND I HELD ON TO THE STEERING WHEEL TO DIRECT THE VEHICLE TO THE STREET ON THE RIGHT.    I STEPPED ON THE BRAKES IT DID NOT RESPOND.  I STEPPED ON THE PARKING  BRAKE FOOT PEDAL AND THE BRAKE DASHBOARD LITE TURNED ON BUT VEHICLE KEPT GOING..I  PANICKED AND SOMEHOW I MANAGED TO SLOW DOWN AND SHIFT THE VEHICLE TO P THE TO  D  THEN TO P AND TURNED OFF THE IGNITION.  I CHECKED THE ENGINE, BRAKE FLUID AND POWER STEERING FLUID..EVERYTHING WAS OK.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10959076,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/18/2016","dateComplaintFiled":"03/07/2017","vin":"2C4RDGBG5FR","components":"ELECTRICAL SYSTEM","summary":"TL* THE CONTACT OWNS A 2015 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VENT CONTROL FUNCTION FAILED TO PROPERLY RELEASE THE AIR CONDITIONING OR HEATING. WHEN THE VENT, AIR CONDITIONING, OR HEATING FUNCTION WAS ACTIVATED, STRONG FUMES EMITTED INSIDE THE VEHICLE, WHICH AFFECTED THE CONTACT WHILE DRIVING. THE VEHICLE WAS TAKEN TO THE DEALER MORE THAN TWICE. THE DEALER DID NOT PROVIDE ODOR TESTING AND WAS UNABLE TO REPLICATE OR DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10948843,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2016","dateComplaintFiled":"02/01/2017","vin":"","components":"POWER TRAIN","summary":"DATE IS APPROXIMATE.  WHEN PULLING INTO AN UPHILL PARKING SPOT AT MY APARTMENT BUILDING, THE RIGHT FRONT TIRE WAS ON ICE AND THE LEFT FRONT TIRE WAS ON DRY PAVEMENT. THE RIGHT FRONT WHEEL BEGAN TO SPIN AND I TOOK MY FOOT OFF THE ACCELERATOR AND WAS IN THE PROCESS OF MOVING IT TO THE BRAKE PEDAL WHEN THE TRACTION CONTROL SLAMMED ON THE BRAKES ON THE RIGHT FRONT WHEEL. SINCE THE ENGINE WAS A HIGH RPM DUE TO THE SPINNING RIGHT FRONT WHEEL, WHEN THE TRACTION CONTROL LOCKED THE RIGHT FRONT WHEEL, THE VEHICLE BEGAN TO ACCELERATE RAPIDLY TOWARD THE BUILDING. I MANAGED TO HIT THE BRAKE PEDAL IN TIME, BUT IT COULD HAVE RESULTED IN AN ACCIDENT OR THE DEATH OF A PEDESTRIAN.  *TR","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10943892,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/03/2016","dateComplaintFiled":"01/09/2017","vin":"2C4RDGBG7FR","components":"ENGINE","summary":"TL* THE CONTACT OWNS A 2015 DODGE GRAND CARAVAN. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STALLED WITHOUT WARNING. IN ADDITION, THE CONTACT HEARD AN ABNORMAL TICKING NOISE PRIOR TO THE FAILURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ROCKER ARM, CAMSHAFTS, AND HYDRAULIC LIFTER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 142,000.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10935080,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/19/2016","dateComplaintFiled":"12/13/2016","vin":"2C4RDGCG2FR","components":"VEHICLE SPEED CONTROL,ENGINE","summary":"ETM WAS STUCK MERGING ONTO A HIGHWAY WHILE ACCELERATING. VEHICLE ACCELERATED ITSELF. HAD TO PULL OVER AND TURN THE CAR OFF TO GET IT TO RESET. VEHICLE WOULD WOULD REDLINE RPM'S WHILE BRAKING. HAPPENED APPROX. NOVEMBER 2015. HASN'T HAPPENED AGAIN. THEN A COUPLE MONTHS LATER THE CLOCKSPRING BEHIND THE STEERING WHEEL WENT OUT RENDERING THE HORN AND ALL STEERING CONTROLS (VOLUME, CRUISE CONTROL, ETC.) USELESS. IT ALSO CAUSED THE DRIVER SIDE AIRBAG LIGHT TO REMAIN CONSTANTLY ON.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10917255,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/19/2016","dateComplaintFiled":"10/19/2016","vin":"2C4RDGBG1FR","components":"VISIBILITY/WIPER","summary":"MY WINDSHIELD KEEPS CRACKING IN THE SAME SPOT. HAVE HAD TO HAVE IT REPLACED TWICE IN LESS THAN A YEAR. NO ROCKS.....","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10893355,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/25/2016","dateComplaintFiled":"08/05/2016","vin":"2C4RDGCGOFR","components":"STRUCTURE","summary":"ON 2 SEPARATE OCCASIONS, WHILE IN PARK WITH THE ENGINE RUNNING, THE CORRESPONDING SIDE DOORS OPENED UP WHEN THE FRONT DOOR WAS IN THE PROCESS OF BEING CLOSED. THE FIRST TIME THIS HAPPENED WAS ON THE PASSENGER SIDE SLIDER, WHEN THE FRONT DOOR WAS BEING CLOSED. THIS HAPPENED ON A BUSY 8 LANE INTERSTATE DURING RUSH HOUR, WHILE PARKED IN THE BREAKDOWN LANE AWAITING A TOW TRUCK FOR OUR U-HAUL TRUCK/TRAILER BREAKDOWN. I WATCHED IN HORROR AS 3 OF MY 5 DOGS JUMPED OUT AND 1 RAN INTO THE ONCOMING TRAFFIC. THIS DOG, MY MALE COLLIE, RAN TO MY HUSBAND WHEN HIS NAME WAS CALLED, AND JUST IN THE NICK OF TIME, AS AN 18 WHEELER WAS LOCKING UP HIS BRAKES TO TRY AN AVOID KILLING HIM. WE MANAGED TO GET THE 3 DOGS, UNHARMED, BACK INTO THE VAN WITH THE OTHER 2 DOGS. ANOTHER INCIDENT HAPPENED ABOUT A MONTH LATER, WHILE IN PARK WITH ENGINE RUNNING, AS I WAS CLOSING THE DRIVERS DOOR, THE SLIDER DOOR OPENED UP, BUT THIS TIME THERE WAS NO OCCUPANTS IN THE BACK. I TOOK THE VAN TO THE LOCAL DEALERSHIP SERVICE DEPT. AND WAS TOLD THERE WERE NO LISTED RECALLS FOR THIS. HE STATED THAT ANOTHER CUSTOMER HAD COME IN COMPLAINING OF THE REAR HATCH DOOR OPENING UP WHILE THE VAN WAS BEING DRIVEN. HE STATED THAT THE SERVICE TECHNICIANS HAVE TO BE ABLE SEE THE PROBLEM HAPPENING TO ASSESS THE SITUATION FOR REPAIR, SO HE REPLACED THE KEY FOB STATING THAT IT COULD POSSIBLY BE MALFUNCTIONING CAUSING THE PROBLEMS, BUT IF ANOTHER INCIDENT OF THIS SORT HAPPENS, TO COME BACK. HE ALSO SUGGESTED THAT THE CHILD SAFETY FEATURE OF LOCKING THE REAR DOORS FROM THE TOP BUTTONS, BE PLACED ON WHEN OCCUPANTS ARE IN THE BACK.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10891688,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"06/19/2016","dateComplaintFiled":"07/29/2016","vin":"2C4RDGBG7FR","components":"AIR BAGS","summary":"TL* THE CONTACT OWNS A 2015 DODGE CARAVAN. WHILE DRIVING 40 MPH, THE AIR BAGS DEPLOYED WITHOUT WARNING OR IMPACT. THE FRONT DRIVER AND PASSENGER AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.   *TR","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10861727,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/27/2016","dateComplaintFiled":"04/27/2016","vin":"2C4RDGBGXFR","components":"ENGINE","summary":"WHILE IN MOTION ON RURAL HIGHWAY IN MODERATE TRAFFIC, I MADE A QUICK SHORT GUN ON GAS PEDAL(NOT ALL THE WAY DOWN) AS I WAS GOING THRU YELLOW TRAFFIC SIGNAL LIGHT.   THE ENGINE DELAYED IT'S REVVING, THEN REVVED, GOT STUCK AT HIGH RPM.  A RED \"ELECTRONIC THROTTLE CONTROL\" INDICATOR APPEARED ON DASHBOARD.  WITH FOOT OFF GAS PEDAL, THE VEHICLE SPEEDS UP FORWARD. HAD A CLOSE CALL AT BRAKING WITH VEHICLE IN FRONT OF ME. BRAKING LOWERED THE RPM BUT INCREASES RPM / SPEED AGAIN WHEN RELEASING BRAKE PEDAL. STUCK WITH THIS ISSUE FOR ABOUT A QUARTER OF A MILE.  ISSUE DISAPPEARED WHEN I CAME TO A COMPLETE STOP BEFORE MAKING A TURN. THERE WAS A STRONG FEELING OF CLICK THEN THE RED THROTTLE ISSUE INDICATOR DISAPPEARED.  HAPPENED ONCE FIRST TIME THIS AM. NO ISSUE THEREAFTER AS I HAVE NOT TRIED GUNNING THE GAS PEDAL AGAIN. I'M REPORTING THIS NHTSA FIRST BUT NEED TO KNOW WHERE TO GO NEXT.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10851453,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/14/2016","dateComplaintFiled":"03/24/2016","vin":"2C4RDGBG6FR","components":"WHEELS","summary":"IN THE ACT OF TURNING INTO A PARKING LOT, I HIT THE CURB ON THE FRONT PASSENGER SIDE AND HEARD A LOUD BANG. AS I CONTINUED, I KNEW IMMEDIATELY THAT I HAD A FLAT AND PULLED INTO A PARKING SPOT. THERE WAS A SIDE WALL BLOW OUT VERY LARGE ON THAT FRONT TIRE. HAD TO REPLACE THE TIRE ON A CAR THAT WE HAVE OWNED NEW FOR ONLY 6 MONTHS AND ONLY HAD 6,000 MILES ON. I WAS GOING VERY SLOW AS I TURNED AND WHEN I WENT BACK TO LOOK AT THE CURB IT WAS ROUNDED AND NOT SHARP. TOOK A PHOTO OF IT BECAUSE IT SHOCKED ME.   AAA CAME AND TOWED THE CAR TO A DEALER AND AFTER READING SOME SHOCKING REPORTS ABOUT THE TAKAHOMA TIRES THAT WE HAVE ON OUR CAR DECIDED TO REPLACE IT WITH ANOTHER BRAND. MY CONCERN IS THE SAFETY OF THE OTHER 3 TIRES AS WE CONTINUE DRIVING THIS CAR.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10808971,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2015","dateComplaintFiled":"12/08/2015","vin":"2C4RDGBG9FR","components":"VEHICLE SPEED CONTROL","summary":"TL* THE CONTACT OWNS A 2015 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 35 MPH, THE BRAKE PEDAL WAS DEPRESSED BUT THE VEHICLE ACCELERATED WITHOUT WARNING. THE IGNITION KEY WAS TURNED TO THE OFF POSITION IN ORDER FOR THE VEHICLE TO COME TO A STOP.  THE FAILURE RECURRED THREE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 1,500.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10788887,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/15/2015","dateComplaintFiled":"11/06/2015","vin":"2C4RDGBG0FR","components":"VEHICLE SPEED CONTROL","summary":"TL* THE CONTACT OWNS A 2015 DODGE GRAND CARAVAN. WHILE DRIVING 60 MPH, THE ACCELERATOR PEDAL STUCK TO THE FLOOR. IN ADDITION, THE VEHICLE ACCELERATED RAPIDLY WITHOUT WARNING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 8,000.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10767354,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/10/2015","dateComplaintFiled":"09/22/2015","vin":"","components":"POWER TRAIN","summary":"TL* THE CONTACT OWNS A 2015 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 50 MPH, THE GEARS JERKED AND THE RPMS FLUCTUATED WHEN DRIVING AT A STEADY SPEED. THE VEHICLE WAS TAKEN TO TWO DIFFERENT DEALERS WHO WERE UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE RECURRED SEVERAL TIMES. THE FAILURE MILEAGE WAS 20,000. THE VIN WAS NOT PROVIDED.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10764112,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/05/2014","dateComplaintFiled":"09/16/2015","vin":"2C4RDGBG9FR","components":"AIR BAGS","summary":"I BOUGHT A 2015 DODGE CARAVAN AVP MODEL AND WANTED THE STOW-AWAY ROOF RACK  ADDED.   IT WASN'T UNTIL I BROUGHT THE VEHICLE HOME THAT I DISCOVERED THAT THE WRONG ROOF RACK HAD BEEN INSTALLED.    THEN I READ THE OWNERS GUIDE AND I FOUND THE WARNING ABOUT NOT DRILLING INTO THE ROOF.  THIS WARNING STATES: DO NOT ADD ROOF RACKS THAT REQUIRE ANY BOLTS OR SCREWS TO MOUNT A RACK.  IT ALSO STATES THAT THE ROOF SHOULD NOT BE DRILLED INTO FOR ANY REASON.        DODGE CUSTOMER CARE PUT ME IN CONTACT WITH A TECHNICIAN FROM MOPAR, THE COMPANY THAT SUPPLIES THE STOW-AWAY ROOF RACK.  THAT IS WHEN I LEARNED THAT MOPAR WILL NOT SUPPLY THE STOW-AWAY RACK TO THE DEALERSHIPS BECAUSE IT CAN ONLY BE PUT ON AT THE FACTORY.  HE TOLD ME ABOUT THE DANGERS OF DRILLING AND PUTTING SCREWS INTO THE ROOF.  NOT ONLY COULD AN AIRBAG DEPLOY WHILE THE RACK IS BEING INSTALLED, BUT IF A SCREW IS TOUCHING OR IN NEAR CONTACT WITH THE AIRBAG OR WIRING, THE SYSTEM COULD FAIL LATER.    THIS MEANS THAT THE 14 SCREWS THAT WERE DRILLED INTO THE ROOF COULD POTENTIALLY CAUSE AN ACCIDENT BY DEPLOYING THE AIR BAGS PREMATURELY OR THEY MAY NOT WORK AT ALL IN AN EVENT THAT REQUIRES THEM.  SO FAR NO ONE FROM DODGE WILL PUT IN WRITING THAT MY VEHICLE IS SAFE AND THAT I HAVE NOTHING TO WORRY ABOUT.  MY REQUEST TO THE DEALERSHIP AND TO DODGE CUSTOMER CARE FOR PAPER WORK ABOUT THE ROOF RACK HAVE GONE UNANSWERED.  I HAVE ALSO BEEN TRYING TO GET PROOF OF WHO INSTALLED THE ROOF RACK AND THE WARRANTY CARD THAT IS SUPPOSED TO BE FILLED OUT BY THE INSTALLER.  I HAVE NO PAPER WORK ABOUT THE ROOF RACK AT ALL, SUCH AS THE USE AND CARE OF IT.     NOW I FEEL OBLIGATED TO LET THE PUBLIC KNOW ABOUT THIS VERY DANGEROUS SITUATION.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10759183,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/31/2015","dateComplaintFiled":"08/25/2015","vin":"2C4RDGBG5FR","components":"ELECTRICAL SYSTEM","summary":"TL* THE CONTACT OWNS A 2015 DODGE GRAND CARAVAN. WHILE PARKED, THE VEHICLE BECAME ENGULFED IN FLAMES WITHOUT WARNING. THE CONTACT WAS NOTIFIED OF THE INCIDENT BY THE FIRE MARSHALL, WHO LATER DETERMINED THAT THE FAILURE OCCURRED DUE TO A DEFECTIVE WIRING HARNESS. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO A SALVAGE YARD AND DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 4,000.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10743839,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/16/2015","dateComplaintFiled":"07/27/2015","vin":"2C4RDGBG6ER","components":"SERVICE BRAKES","summary":"BACK LEFT WHEEL SMELLED VERY HOT WHEN I GOT OUT OF THE VAN.WENT TO TOUCH VERY HOT TO TOUCH TOOK TO LOCAL MECHANIC,AFTER CALLING DEALER SHIP SAID OUT OF WARRANTY.BACK LEFT CALIPERS WERE BAD HAD TO REPLACE BOTH REAR CALIPERS,ROTORS AND BRAKE SHOES.I BELIEVE ANYTHING TO DO WITH BRAKES ARE A HAZARD THE WHEEL GOT HOT FROM CALIPERS NOT WORKING PROPERLY COULD HAVE CAUSED A BLOWOUT AND BRAKE SYSTEM FAILURE.IM NOT A MECHANIC BUT THE MECHANIC I TOOK IT TO WAS DISGUSTED THAT THE CALIPERS HAD GONE BAD EXPECIALLY AT THAT MILEAGE. HE SUGGESTED I CALLED MY DEALERSHIP BACK AND TELL THEM WANT HAPPENED WHICH I DID.THE OWNER SAID CANT HELP WHEN I TAKE TO AN OUTSIDE MECHANIC.I BELIEVE THIS IS A SAFETY HAZARD I ALSO CHECKED OTHER ONLINE COMPLAINT SEEMS TO HAVE BEEN A PROBLEM WITH DODGE VAN FOR LAST 3-4 YEARS.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10724495,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"06/09/2015","dateComplaintFiled":"06/10/2015","vin":"2C4RDGCG6FR","components":"VISIBILITY","summary":"TL* THE CONTACT OWNS A 2015 DODGE GRAND CARAVAN. THE PASSENGER HAD THEIR ARM ON THE REAR SEAT WINDOW. WHEN THE CONTACT ROLLED THE WINDOW DOWN, THE PASSENGER'S SKIN WAS ROLLED INTO THE WINDOW AND INJURED. THE CONTACT HAD TO ROLL THE WINDOW UP TO RELEASE THE PERSON'S SKIN. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,500.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10717208,"manufacturer":"Chrysler (FCA US, LLC)","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2015","dateComplaintFiled":"05/18/2015","vin":"","components":"STRUCTURE,WHEELS","summary":"MY VEHICLE WAS STRUCK IN THE DRIVERS SIDE DOOR BY ANOTHER VEHICLE. THE ENTIRE SIDE OF THE VAN WAS AFFECTED, FROM THE WHEELS TO THE BUMPERS. I FEEL THE VEHICLE THAT STRUCK MY VAN WAS DOING AT LEAST 20 MPH AT THE TIME OF IMPACT AND THE SIDE IMPACT AIR BAGS DID NOT DEPLOY. IN MY RESEARCH I HAVE FOUND THAT IMPACTS FROM 8 TO 18 MPH SHOULD CAUSE THESE SIDE AIR BAGS TO DEPLOY. THIS IS VERY CONCERNING FOR MYSELF AND THE SAFETY OF OTHERS WITH THESE TYPES OF VEHICLES. CHRYSLER HAD AN \"INDEPENDENT\" INVESTIGATOR INSPECT THE VAN BEFORE ANY REPAIRS WERE COMPLETED. I WAS NOT ASKED TO BE PRESENT AT THE TIME OF THE INSPECTION OR GIVEN A COPY OF THE REPORT. I WILL BE ATTEMPTING TO CONTACT THE \"INDEPENDENT\" INVESTIGATOR FOR A COPY OF THE REPORT BUT DON'T FEEL THAT I WILL HAVE MUCH LUCK.  THERE WERE FOUR CHILDREN IN THE VAN ALONG WITH MY SPOUSE WHEN THE ACCIDENT HAPPENED AND THANKFULLY NO CRITICAL INJURIES WERE SUSTAINED. I WOULD LIKE TO KNOW IF THE AIR BAGS WERE SUPPOSED TO WORK. THE VEHICLE IS CURRENTLY BEING REPAIRED AT THE DEALERSHIP I PURCHASED IT AT.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10712379,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/17/2015","dateComplaintFiled":"04/23/2015","vin":"","components":"ENGINE","summary":"WHEN BACKING UP AN 10% INCLINE TO BACK UP INTO A PARKING SPACE (FIRST TIME SINCE BUYING THE VAN NEW WITH 8 MILES ON IT) THE VEHICLE SHUDDERS ALL THE WAY UNTIL IT STOPS. I HAVE NOT EXPERIENCED THIS IN DRIVE GEARS (YET). I HAVE DRIVEN THIS VAN UP AND DOWN BRIEFLY IN THE MOUNTAINS, NO ISSUE WHILE DRIVING WAS NOTICED.  *TR","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10711873,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"04/18/2015","dateComplaintFiled":"04/21/2015","vin":"","components":"STRUCTURE","summary":"BOUGHT THE VEHICLE SATURDAY 4/18/2015.  THE VEHICLE WAS TAKEN IN FOR WASH AND FILL UP AS MY WIFE AND I SIGNED THE PAPERWORK.  FOLLOWING SIGNING PAPERWORK WE FOUND THE DRIVER SIDE BOTTOM TRIM POPPED OUT.  THE CLIP THAT HOLDS THE SMALL TRIM PIECE IN WAS BROKE. LATER IN THE DAY MY WIFE GOT HER ARM PINCHED HARD BY THE DRIVER SIDE AUTO CLOSING DOOR LEAVING A NASTY BRUISE ON BOTH SIDES OF HER ARM.  THE DOOR HESITATED TO REOPEN AND CONTINUED TO CLOSE ON HER ARM.  TOOK VAN BACK TO DEALER ON MONDAY 4/20/15 TO HAVE TRIM PIECE FIXED.  FOUND OUT THEY HAD TO ORDER THE PART. THE SERVICE MANAGER SAID THIS WAS NOT THE FIRST TIME THEY SAW THIS ISSUE.  AFTER LOOKING AT THE POPPED TRIM PIECE I NOTICED THE BOTTOM CORNER OF THE VAN BEHIND THE POPPED TRIM HAD BEGAN TO RUST OUT WITH THE PAINT CHIPPED.  NOW WILL HAVE TO HAVE PAINT AND NEW TRIM PIECE ON A BRAND NEW VEHICLE.  REGARDING THE AUTO DOOR CLOSING THE SERVICE MANAGER SAID SHE WAS NOT AWARE OF ANY SENSITIVITY SETTINGS BUT WOULD LOOK INTO IT TO AVOID THE INJURY HAPPENING AGAIN.   *TR","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10700905,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/21/2015","dateComplaintFiled":"03/22/2015","vin":"","components":"POWER TRAIN","summary":"I BOUGHT THIS VAN WITH 13 MILES ON IT. THE VAN SHAKES/SHUDDERS ON AN INCLINE. THIS OCCURS FROM TIME TO TIME IN DRIVE BUT IS VERY BAD WHEN IN REVERSE. I NOTICED THIS FIRST WHEN GOING UP A HILL TO GET OUT OF OUR NEIGHBORHOOD. I FIRST NOTICED IT IN REVERSE WHEN BACKING OUT OF MY DRIVEWAY WHICH IS A VERY SLIGHT INCLINE. THE SHUDDERING OCCURS EACH TIME I GO UP THE HILL, NEAR OUR HOME. UNLESS THE GROUND IS COMPLETELY FLAT OR I AM BACKING DOWN AN INCLINE, REVERSE FEELS LIKE AN OLD STICK SHIFT THAT \"TREMBLES\" AS YOU BACK UP OR ACCELERATE. I DID NOT BUY \"NEW\" TO HAVE ISSUES LIKE THIS. THE VAN HAS LESS THAN 30 MILES ON IT.  *TR","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10700906,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/21/2015","dateComplaintFiled":"03/22/2015","vin":"","components":"ELECTRICAL SYSTEM","summary":"ONE OF MY OUTLETS IN THE CONSOLE DOES NOT WORK AND IT IS NOT DUE TO A BLOWN FUSE. THE VAN WAS BOUGHT \"NEW\" WITH 13 MILES ON IT.  *TR","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10690479,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/19/2015","dateComplaintFiled":"02/24/2015","vin":"2C4RDGBG9FR","components":"ELECTRICAL SYSTEM","summary":"I GOT THIS CAR ON JANUARY 17, 2015, I WAS NOT TOLD IT HAS NOT AN ALARM INCLUDED, I ASSUME THAT AS AIR CONDITIONING, ALARM WAS INCLUDED, ON FEB 19 WHILE MY CAR WAS PARKED, A THIEF BROKE THE BACK WINDOW, VANDALIZING THE CAR BODY AND STEALING MY PRESCRIPTION GLASSES. ALL PEOPLE AT WORK AND FRIENDS ASKED WHAT HAPPEN WITH THE ALARM, THEN I ASKED THE DEALER (DODGE AT 321 FRONT STREET IN TORONTO) AND AFTER HESITATIONS, THEY SAID IT HAS NOT. I FEEL CHEATED, AND TODAY I AM SURE THIS IS A FLAW OF THE CAR, OTHER ISSUES IS, THOSE VENTILATION BACK WINDOWS ARE ANOTHER BIG FLAW, BEING MANUAL IN MY CAR, THEY OPEN FROM INSIDE JUST PULLING THEM, THIS IS UNBELIEVING, SO THIS CAR HAS NOT ANY SECURITY AT ALL. I DON'T UNDERSTAND HOW THE CAR SAFETY REGULATORS ALLOW THE MANUFACTURER COME WITH A CAR WITH SUCH HUGE FLAWS.   *TR    UPDATED 4/14/16  *JS","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]}]}