{"count":377,"message":"Results returned successfully","results":[{"odiNumber":11746923,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2024","dateComplaintFiled":"06/27/2026","vin":"2FMDK3KC0EB","components":"UNKNOWN OR OTHER,BACK OVER PREVENTION","summary":"The backup camera works periodically.  Over a year ago, I went to Fiesta Ford to complain but it would cost me over $1000 to repair the camera.  Many rimes it will start to work and during my back up, the screen would go black.  There were several times when this occurred where I almost backed into another car backing up at the same time.  The message on the screen says camera currently not available.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11736795,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/14/2025","dateComplaintFiled":"05/09/2026","vin":"2FMDK3KC3EB","components":"SERVICE BRAKES","summary":"On three separate occasions, the brake pedal has gone all the way to the floor, with braking power reduced to a scary, dangerous level. An independent mechanic ran a diagnostic scan on one of those occasions and received an ABS Module fault. They bled the system, and the brakes worked well (fault went away) -- until the next incident, in which the car decided to randomly 'fix' itself about 20 minutes later. Independent shop and the dealership performed in-depth inspections of the entire braking system and could not find the issue. This hydraulic failure is a documented safety problem on other Edge models and should be the subject of a recall for the 2014 Ford Edge.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11731754,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/16/2026","dateComplaintFiled":"04/17/2026","vin":"2FMDK3GC4EB","components":"SERVICE BRAKES","summary":"Brake pedal felt mushy, took vehicle to repair shop and had master cylinder replaced. Problem persisted so took vehicle to a different repair shop and had brake booster replaced. Pedal felt firmer but then a hissing sound could be heard while driving without using brakes. Had brake booster replaced again as well as the vacuum hose connected to booster. Now Pedal goes all the way the floor requiring excessive pressure to stop vehicle and a high pitched hissing sound is heard when applying pressure to brake pedal. Hissing sound still present while car in motion without touching brakes. Vehicle had to be put into neutral to stop. Backing out of driveway, vehicle continues to roll slightly even when Pedal pushed to floor. Mo warning lights have ever come on and brake fluid reservoir needs frequent additions of fluid.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11730526,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2025","dateComplaintFiled":"04/11/2026","vin":"2FMDK3J90EB","components":"VISIBILITY/WIPER","summary":"The backup camera malfunctions, and has been doing so for about a year. When the vehicle is put into REVERSE sometimes the camera screen will be black for a few moments, followed by a message that the camera isn't available, and that I should contact my dealer. Sometimes it will come on, but show an upside-down image. There are active recalls for this problem, but I can't seem to get my VIN on the recall list so that this safety issue can be fixed.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11723619,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2025","dateComplaintFiled":"03/11/2026","vin":"2fmdk3jc0eb","components":"VISIBILITY/WIPER","summary":"Ford has a recall on all back up cameras on Ford Edges due to the camera malfunctioning but they only have the recall back to year 2015. My camera has been malfunctioning forever but I did and do not want to pay to get it corrected.   The camera shows everything upside down. I feel Ford should fix every camera that has issues, not just from 2015 and beyond.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11722777,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2024","dateComplaintFiled":"03/08/2026","vin":"2FMDK4JC0EB","components":"UNKNOWN OR OTHER","summary":"My backup camera has had problems for a least a year and a half with my backup camera being inverted or black at times, more often than functioning correctly. In addition over the last 6 months my entire infotainment center goes black at which time I have no access to climate controls, navigation, radio or Bluetooth connections for cell phone. Consider the recent recall for vehicles one year newer then mine I\u2019m sure there are others within my year and older experiencing this problem","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11717454,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/31/2025","dateComplaintFiled":"02/12/2026","vin":"2FMDK4AK4EB","components":"UNKNOWN OR OTHER","summary":"I\u2019ve had some serious problems with my back up camera sometimes it blacks out and turns completely black in the middle of me backing up a few times I almost ran into a car and a person backing up and then when it goes blank all of a sudden I couldn\u2019t see. Also sometimes the picture will turn upside down and get distorted. I was going to get it looked at and I spoke with a friend that has a 2013 Ford edge and said they were having the same problems with their back up camera. So I looked it up online and noticed there\u2019s a recall on all backup cameras on Ford vehicles, it said it started 2015 and up, and it stated that the problems that they were having were the exact same problems that I\u2019m having but when I put my information in, it says there\u2019s no recall on my car so if it\u2019s the specific year, I don\u2019t know, but I\u2019m obviously having the exact same problems with my backup camera and I feel like it\u2019s dangerous and I\u2019m sure I\u2019m not the only vehicle that that\u2019s happened to, especially with them having a recall on their backup cameras. I feel that ford should recall on the backup cameras for more than just the 2015 and up, my model is a  2014 Ford edge sport and definitely is having the exact same problems as the other recalls on their back up cameras","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11714261,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/01/2025","dateComplaintFiled":"01/29/2026","vin":"2FMDK4GC6EB","components":"SERVICE BRAKES","summary":"Ford has the abs valve on back order for over 700 vehicles with no delivery date in sight. The vehicles are worthless at this point because they can\u2019t be fixed or driven safely.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11711812,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/15/2026","dateComplaintFiled":"01/19/2026","vin":"2FMDK4AKXEB","components":"SERVICE BRAKES","summary":"In busy traffic  brake pedal went all the way to floor almost causing me to hit vehicle in front of me. Vehicle was towed to my mechanic at which time he informed me this is an ongoing issue with Ford and is recall issue. I have contacted my local Ford dealer as well as Ford Motor company and filed a claim.Vehicle has not been repaired. I hope sooner than later Ford will acknowledge this ongoing issue as this is a very catastrophic loss!!","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11711106,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/16/2025","dateComplaintFiled":"01/15/2026","vin":"2FMDK3KC8EB","components":"SERVICE BRAKES","summary":"My ABS module/ hydraulic control unit isn\u2019t working . My ford dealership, Autonation Lincoln Clearwater, could not find a replacement and were told that they weren\u2019t making them anymore . I found that there were recalls on years 2015 and 2016","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11707712,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2016","dateComplaintFiled":"12/30/2025","vin":"2FMDK3JC9EB","components":"ELECTRICAL SYSTEM,BACK OVER PREVENTION","summary":"The backup camera on my 2014 Ford Edge is upside down. At night, the picture is completely unrecognizable. This year should have been included in the recent recall.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11701585,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/12/2025","dateComplaintFiled":"11/25/2025","vin":"2FMDK3JCXEB","components":"SERVICE BRAKES","summary":"I am an automotive service technology teacher, retired. The ABS system on this vehicle failed without warning and without any trouble codes.  No lights, no codes. The pedal sinks nearly to the floor, but does engage the brakes once the ABS chambers fill with fluid.  But, by the time brakes begin to engage, one's heart skips a beat and it actually takes 1/2 second longer for the brakes to actually work.  If not for my tall stature, I might not be able to reach the distance it takes to get hydraulic pressure.  Brakes work, but marginally due to interference with floor. My research indicates this is a relatively common problem with these vehicles. Folks need to be warned!  A recall is in order; at the very least a service bulletin and a customer notification. I'll fix it, but I shouldn't need to. I'll save the old unit and ship it if anybody wants to inspect it.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11699654,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2023","dateComplaintFiled":"11/16/2025","vin":"2FMDK4JC5EB","components":"UNKNOWN OR OTHER","summary":"THE REAR VIEW CAMERA DISPLAYS A DISTORTED IMAGE ON THE CENTER OF THE DISPLAY SCREEN WHEN THE VEHICLE IS IN REVERSE.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11697641,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/05/2024","dateComplaintFiled":"11/05/2025","vin":"2FMDK4JC5EB","components":"BACK OVER PREVENTION","summary":"The contact owns a 2014 Ford Edge. The contact stated that while reversing, the rear-view camera displayed a distorted image. The vehicle was taken to an independent mechanic, where it was diagnosed with a rear-view camera system failure. The contact was informed that the rear-view camera system needed to be replaced. The vehicle was not repaired. The contact referenced an unknown recall which had a similar failure description; however, the vehicle was not associated. The manufacturer was not made aware of the failure. The failure mileage was unknown.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11695415,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/17/2025","dateComplaintFiled":"10/24/2025","vin":"2FMDK4JC3EB","components":"UNKNOWN OR OTHER","summary":"Rear back up camera stopped working after image turned upside down for a few days.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11695168,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/10/2025","dateComplaintFiled":"10/23/2025","vin":"2FMDK3KC2EB","components":"VISIBILITY/WIPER","summary":"faulty rear-view camera","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11694536,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/15/2024","dateComplaintFiled":"10/20/2025","vin":"2FMDK3JC7EB","components":"BACK OVER PREVENTION","summary":"The contact owns a 2014 Ford Edge. The contact stated that on several occasions for over a year, when the vehicle was shifted into reverse(R), the back over prevention image was turned upside down. The vehicle was taken to a dealer, but was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11694240,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2024","dateComplaintFiled":"10/18/2025","vin":"2FMDK4KC3EB","components":"ELECTRICAL SYSTEM,SEAT BELTS","summary":"1) my rear view camera is disoriented when car is in reverse. Sometimes the picture on the screen is upside down or doesnt show anything at all. 2) drivers seat belt does not clip in correctly. I have to push the red button in for the seat belt to clip into place.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11688877,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/02/2025","dateComplaintFiled":"09/22/2025","vin":"2FMDK3JC5EB","components":"AIR BAGS,UNKNOWN OR OTHER,SERVICE BRAKES","summary":"I purchased my 2014 Ford Edge in December 2023. March 2023, I started having issues with the driver side door lock sensor malfunction as shown in the last photo. The door would not automatically lock when I started driving, sensing that the driver\u2019s side door was still open. It was not. I kept pushing the lock button to lock it, but it kept unlocking even while driving. Eventually it would lock. The cost to fix that was around $600 which I could not afford, and my limited warranty expired.  July/August 2025 my ABS and traction control sensor lights were lit on my dash. I took the car for service and my very reputable mechanic diagnosed with no codes showing up a few times. Performed a reset twice and the lights came back on after only driving a couple of miles. He contacted Ford who advised he couldn't sell the part because there was a \"national hold\" on the part. On 9/2 my brakes and traction control failed resulting me rear ending another vehicle. The other safety issue is that my airbags did not deploy upon the collision. I contacted Ford Corporation and was advised that Ford will not do anything since my vehicle was older than 10 years. The vehicle is a total loss leaving me with a loan balance of approximately $4,700.00. This is neither fair nor right for a multimillion-dollar company that will not or choose not to address or acknowledge their responsibility regarding these two very serious safety issues. Since I didn\u2019t die or get seriously hurt, I guess it\u2019s not that big a deal to Ford.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11688900,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2021","dateComplaintFiled":"09/22/2025","vin":"2FMDK3JC5EB","components":"UNKNOWN OR OTHER","summary":"My backup camera is failing periodically","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11688417,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/19/2024","dateComplaintFiled":"09/19/2025","vin":"2FMDK4KC9EB","components":"BACK OVER PREVENTION","summary":"The contact owns a 2014 Ford Edge. The contact stated that the rearview camera was working periodically while reversing. There were no warning lights illuminated. The contact called the local dealer, who confirmed there were no recalls associated with the VIN related to the failure. The vehicle was not diagnosed or repaired. Upon further research, the contact linked the failure to NHTSA Campaign Number:  25V572000 (Back Over Prevention). The manufacturer was contacted, who filed a claim and referred the contact to the BBB, who referred her to the NHTSA Hotline to report the failure. The failure mileage was approximately 100,000.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11687333,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2025","dateComplaintFiled":"09/15/2025","vin":"2FMDK3JC6EB","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"When in reverse, the backup camera in my vehicle no longer functions.  The view is displayed upside down which is very disorienting or the screen rapidly flashes.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11687113,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/31/1969","dateComplaintFiled":"09/13/2025","vin":"2FMDK3JC8EB","components":"SERVICE BRAKES","summary":"Abs module failed","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11686752,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/02/2024","dateComplaintFiled":"09/11/2025","vin":"2FMDK3JC2EB","components":"UNKNOWN OR OTHER","summary":"My Ford has the rear view camera which at the time was an upgrade. Unfortunately it has not worked in the last 1 year. It has blanked out and shows upside down. According to the dealership only the 2015 and up had the recall.  I understand that in 2014 was the year that back up cameras were required in cars. That is why we paid for an upgrade and purchased hours. And now all cars have them. I like to have ours fixed if at all possible without out of pocket.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11686273,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/10/2023","dateComplaintFiled":"09/10/2025","vin":"2FMDK3JC5EB","components":"BACK OVER PREVENTION","summary":"The contact owns a 2014 Ford Edge. The contact stated that the back over prevention camera intermittently failed to operate as needed. The contact stated that the failure was related to NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the VIN was not included. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 64,000.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11686315,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2022","dateComplaintFiled":"09/10/2025","vin":"2FMDK3JC8EB","components":"UNKNOWN OR OTHER,BACK OVER PREVENTION","summary":"The backup camera has stopped working. Sometimes it appears fuzzy when the car is put into reverse, other times the screen is black and says I need to contact my local dealership. The screen can also stay that way after I place the vehicle back into drive for several minutes before it goes back to the accessory screen. This issue started out as just sometimes a problem and sometimes the camera would work fine. It is at the point now that it never works anymore.  I also have had issues with the rear cross traffic sensors \"detecting\" things when the car is in reverse that aren't there. It can be very dangerous because you think something is behind the car that is not there and can cause the driver to slam on the brakes. This issue does not happen on a regular basis, just sometimes.  The vehicle is available for inspection for all problems. None of the problems have been inspected by anyone professionally yet. A Dealership has not confirmed the issues either.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11686350,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/08/2025","dateComplaintFiled":"09/10/2025","vin":"2FMDK3JC6EB","components":"BACK OVER PREVENTION","summary":"The contact owns a 2014 Ford Edge. The contact stated that while attempting to reverse, the rear-view camera displayed an upside-down image. Occasionally, the picture or the view was distorted. The vehicle was taken to a local dealer, where it was diagnosed, and the contact was informed that the camera was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 194,000.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11686081,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/13/2025","dateComplaintFiled":"09/09/2025","vin":"2FMDK3J90EB","components":"BACK OVER PREVENTION","summary":"The contact owns a 2014 Ford Edge. The contact stated that while shifted into reverse(R), the rear-view camera image was either black or displayed upside down. The contact stated that the failure was intermittent. There was no warning light illuminated. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was informed of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 98,000.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11686133,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/12/2025","dateComplaintFiled":"09/09/2025","vin":"2FMDK3JC7EB","components":"UNKNOWN OR OTHER,BACK OVER PREVENTION","summary":"Back up camera stopped working. Back up sensors either don\u2019t work or will just beep when nothing is behind the car. Don\u2019t have exact date it stopped working because it started working for 1 day and then stopped working again. It has been probably 8 or 9 months since it has worked.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11685427,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/28/2025","dateComplaintFiled":"09/06/2025","vin":"2FMDK4GC7EB","components":"SUSPENSION,AIR BAGS","summary":"While driving at approximately 10 mph I attempted to make a left hand turn. Something popped in my front end causing my vehicle to immediately pull to the left and into a landscaping rock. The incident caused the entire wheel and left front side to completely break. Air bags did not deploy","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11685369,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/15/2025","dateComplaintFiled":"09/05/2025","vin":"2FMDK3KC4EB","components":"SERVICE BRAKES, HYDRAULIC,ELECTRONIC STABILITY CONTROL (ESC)","summary":"The contact owns a 2014 Ford Edge. The contact stated that while attempting to decelerate and depressing the brake pedal, there was an abnormal grinding sound coming from the brakes. Additionally, the contact stated that the vehicle failed to detect other nearby vehicles as intended. The vehicle was taken to a local Pep Boys, where the rear rotors and brake pads were replaced. The contact stated that while driving at an undisclosed speed, several unknown warning lights illuminated. The vehicle was taken back to the same local Pep Boys, where the vehicle was diagnosed with a check engine, transmission, ABS, Cruise Control Module, and seat module failure. The local Pep Boys diagnosed the vehicle with an ABS module failure that impacted the performance of several other safety features. The vehicle was taken to a local dealer; however, the vehicle was not diagnosed or repaired because there was no recall associated with the VIN. The vehicle was not repaired. In addition, the contact related the failure to NHTSA Campaign Number: 16V733000 (Service Brakes, Hydraulic, Electronic Stability Control (ESC); however, the VIN was not included. The manufacturer was made aware of the failure. The failure mileage was approximately 110,000.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11684223,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/20/2018","dateComplaintFiled":"08/31/2025","vin":"2FMDK3JC4EB","components":"UNKNOWN OR OTHER,BACK OVER PREVENTION","summary":"When I purchased my 2014 Ford Edge SEL from North Central Ford, I informed the dealership that the backup camera consistently displayed the error message: \u201cCamera is unavailable, please contact your dealership.\u201d This occurred every time the vehicle was placed in reverse. Additionally, the SYNC display would become unresponsive, disabling access to the phone, climate control, radio, and other settings. The dealership refused to fix the issue and instead offered to replace the entire SYNC system with an upgrade costing around $800. This issue has persisted since purchase in January 2018. The Ford Edge has significant blind spots, and the backup camera is essential for safe reversing. I recently discovered that Ford issued a recall for similar issues, but my model is not included\u2014even though it clearly suffers from the same defect. I request that the 2014 Ford Edge SEL be included in the recall to address this safety-critical issue.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11681543,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/09/2025","dateComplaintFiled":"08/19/2025","vin":"2FMDK3AK4EB","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"My vehicle started having a \"spongy\"  pedal feel when I pushed on my brakes going to work and returning home.  I was going to be taking my grandchildren to Branson, MO, on Thursday morning, [XXX], and was able to get Marvin Merritt, mechanic, to look at my vehicle before leaving to make sure we would be okay traveling.  Marvin notified me that my brake booster needed replace and it was not safe to travel.  I made other arrangements to go to Branson.  When I got back I paid Marvin for services rendered and got my letter from the Ford Motor Company Dated March 2024. I took my letter, the invoice from Marvin Merritt and turned it into Friendly Ford Dealership / Service man, Derrick and he filed a claim for me and said he did not see any reason why they would deny my claim based on the information I turned in.  I waited 4 week, calling weekly for updates, before being told my claim was being denied.  Derrick gave me the following number to call 1-800-392-3673 and they stated they would not honor the warrenty because it was not fixed at a Ford Dealership.  I asked for an email or mailing address so I could send my information to them and was denied.  She stated she would give me a claim number which was case # [XXX]. and I shared the following information on the phone. 1.\u201cI received Ford\u2019s March 2024 letter stating that if my vehicle had exceeded 150,000 miles, coverage would continue through November 30, 2025. My vehicle had exceeded that mileage, so I relied on this written coverage.\u201d 2.\u201cI had the brake booster repaired on July 11, 2025\u2014well within the coverage period Ford outlined. Despite this, my claim was denied.\u201d 3.\u201cI am requesting Ford to honor its written commitment and reimburse the cost of my repair. Given that this matter involves a brake system safety issue, I trust Ford will resolve this promptly.  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11680954,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/15/2025","dateComplaintFiled":"08/15/2025","vin":"2FMDK4GC5EB","components":"STEERING,POWER TRAIN","summary":"The contact owns a 2014 Ford Edge. The contact stated that while driving at slower speeds, the vehicle hesitated while accelerating with the accelerator pedal depressed, and the vehicle to respond as needed. The check engine warning light was illuminated. The contact stated the vehicle was consuming an excessive amount of fuel, with an abnormal burning metal odor entering the cabin of the vehicle through the air vents. The contact scanned the vehicle with an OBD-2 scanner and retrieved error codes for the Power Control Module, Steering Column Control Module, and Power Train Control Module. The vehicle was taken to a local dealer to be diagnosed; however, the cause of the failure was unknown because the contact had previously cleared the error codes twice. The contact related the failure to Manufacturer Recall: 24E10; however, the VIN was not included. The manufacturer was not made aware of the failure. The failure mileage was approximately 108,000.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11678313,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/04/2025","dateComplaintFiled":"08/04/2025","vin":"2FMDK4KC8EB","components":"SERVICE BRAKES","summary":"Brake booster faulty.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11677815,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2024","dateComplaintFiled":"08/01/2025","vin":"2FMDK4KC7EB","components":"BACK OVER PREVENTION","summary":"The contact owns a 2014 Ford Edge. The contact stated while reversing, the rearview camera image was black intermittently, and a message to contact the dealer was displayed. The vehicle was taken to the dealer, where the contact was informed that a fee would be charged for the repair. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was unknown.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11676096,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2021","dateComplaintFiled":"07/25/2025","vin":"2FMDK3JC9EB","components":"STEERING,ELECTRICAL SYSTEM,ENGINE","summary":"I have had issues with this car since a few months from me getting it. My rear camera wouldn't work half the time and sometimes turns the images upside down. My heat and cooling system started malfunctioning and the driver's side doesn't blow or temp the same as the passenger side. It has been like that at least 2 of the 4 years I have had this car and have taken it in multiple times and spent thousands of dollars to get it fixed and it is still not fixed and no one can seem to tell me the problem. My car also restarts itself and it won't turn off. A couple of months into getting the car, my car literally shut off while I was on the freeway and I had to pull over. Restart it. I took it in to Ford and they said it was fine. Throughout the last 4 years, my car has restart itself without me autostarting it! It is not a push start car! The engine won't turn off half the time when I take the key out or it turns off then restarts itself and it won't turn off. My car won't lock when it restarts itself. I have also taken my car in multiple times for the electrical system. Reading that there has been multiple complaints about a lot of the issues I am having with my car, not only is it a major safety hazard, but Ford should have done recalls. It is quite ridiculous that they haven't when they are aware of multiple cars having these same issues. I have almost caused several car accidents because of the electrical issues and I don't feel safe driving my vehicle. I shouldn't have to keep spending thousands of dollars and the issues aren't resolved or they keep saying they don't know. There is clearly a lot of faulty issues with the 2014 Ford Edge model and there needs some recalls that need to be issued. My car should not start slowing down automatically on the freeway then shut down. I have had to replace my battery and alternator in less than a year of owning it with only 40,000 miles of it. There have been way too many issues to have had less than 100,000 miles on it.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11675300,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2025","dateComplaintFiled":"07/22/2025","vin":"2FMDK3JC8EB","components":"BACK OVER PREVENTION","summary":"The contact owns a 2014 Ford Edge. The contact stated that the back over prevention camera was unintendedly turning on and off. The message \u201cCamera Unavailable - Contact the Dealer\u201d was displayed. There were no warning lights illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 25V160000 (Back Over Prevention); however, the VIN was not included. The vehicle was taken to the local dealer but was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 60,000.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11674846,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/02/2025","dateComplaintFiled":"07/20/2025","vin":"2FMDK4KC7EB","components":"POWER TRAIN,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL","summary":"7/2/25-i was driving about 20 miles per hour when suddenly my car went into a type of limp/idle mode. It shut the car down to an idle, a wrench light came on my dash then the car started to shake. I coasted into a driveway and turned the car off. I turned it back on after 5min and it was fine. 7/16/25-I was driving about 30mph and all of a sudden my car goes into this idle mode again. I got the car to coast over into a turning lane. It lost power down to an idle, wrench came up on dash again then the car started to shake. I turned the car off and back on and it was fine. I\u2019m very scared to drive my car bc I don\u2019t know when this will happen again. It could be when I\u2019m turning in front of another vehicle, driving on the expressway or just normal streets or if someone was behind me and wasn\u2019t able to react appropriately bc my car goes into this idle mode so fast that I don\u2019t know how to keep from having an accident myself.  7/17/25-I took it to a machanic and they hooked it to a computer but nothing showed up as being wrong. They drove it several times but they couldn\u2019t get it to do what I\u2019m explaining what it does.  After researching the issue, I believe it may be my electric throttle body ETB that ford acknowledged was an issue and had a customer satisfaction program CPS (CSP 13N03) from Ford for ETB replacement on certain 2009-2013 ,.* Jels, sometimes extended into the early 2014 model.  * Electronic Throttle Body Failure * \ufeff\ufeffFord ETBs from this era are notoriously bad. * \ufeff\ufeffCarbon buildup, worn internal sensors, or electronic glitches cause the throttle to stick or respond erratically. * \ufeff\ufeffThe PCM detects an unsafe throttle position \u2192 activates fail-safe mode \u2192 wrench light + jerking + no throttle. * \ufeff\ufeffYou restart the car, and the ETB re-initializes until it fails again.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11674026,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/11/2025","dateComplaintFiled":"07/16/2025","vin":"2FMDK4JC0EB","components":"BACK OVER PREVENTION","summary":"The contact owns a 2014 Ford Edge. The contact stated that while reversing, the back over prevention camera image was displayed upside down. The contact indicated that the failure had occurred after the battery was replaced. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 55,000.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11672993,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/11/2025","dateComplaintFiled":"07/12/2025","vin":"2FMDK3JC0EB","components":"POWER TRAIN","summary":"Loss of power","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11672814,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/23/2025","dateComplaintFiled":"07/11/2025","vin":"2FMDK3JCXEB","components":"BACK OVER PREVENTION","summary":"The back up camera view is distorted, the image is upside down.  This causes a visibility issue.  I cannot use the camera to back up, I\u2019m dependent on the side and rear view mirrors.  This car has several blind spots that make using the mirrors difficult when backing up.  I have nearly hit numerous cars.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11666233,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/08/2025","dateComplaintFiled":"06/11/2025","vin":"2FMDK4KC6EB","components":"ENGINE","summary":"Three different occurrences of the engine shutting off. Twice while in park and once while stopped in a drive-thru.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11665598,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/08/2025","dateComplaintFiled":"06/08/2025","vin":"2FMDK3KC8EB","components":"UNKNOWN OR OTHER,LANE DEPARTURE,FORWARD COLLISION AVOIDANCE","summary":"Backup camera doesn't always display. Had a accident while backing up.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11664395,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/02/2025","dateComplaintFiled":"06/02/2025","vin":"2FMDK3KC5EB","components":"BACK OVER PREVENTION","summary":"The contact owns a 2014 Ford Edge. The contact stated that while shifted into reverse, the rearview camera failed to display a clear review image. No warning light was illuminated. In addition, the contact stated that occasionally the digital screen displayed an upside-down image or a black screen. The vehicle was taken to a local dealer and the contact was informed that the back over prevention camera needed to be replaced. The vehicle was not repaired. The contact related to failure to an unidentified recall; however, the VIN was not included. The manufacturer was not made aware of the failure. The failure mileage was approximately 70,000.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11664450,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2025","dateComplaintFiled":"06/02/2025","vin":"2FMDK3JC3EB","components":"UNKNOWN OR OTHER","summary":"Backup camera fails intermittently and displays a warning telling me it is not operable and recommending it be checked. Same problem as desc2ibed in NHTSA recall issued last month for Ford vehicles including 2021-2014 Edge.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11663907,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/30/2025","dateComplaintFiled":"05/30/2025","vin":"2FMDK3JC9EB","components":"BACK OVER PREVENTION","summary":"The contact owns a 2014 Ford Edge. The contact stated that while the vehicle was parked, the rearview camera became inoperable. The contact stated that the rearview camera image was frozen, and the screen was blank. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 106,717.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11662727,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/23/2025","dateComplaintFiled":"05/23/2025","vin":"2FMDK3JC7EB","components":"STRUCTURE,BACK OVER PREVENTION","summary":"Rear camera works intermittently and is often blurry/glitches.  Rear powered hatch often only closes partway then reopens","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11662803,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/23/2025","dateComplaintFiled":"05/23/2025","vin":"2FMDK3JC1EB","components":"SERVICE BRAKES, HYDRAULIC","summary":"The contact owns a 2014 Ford Edge. The contact stated that while depressing the brake pedal, the vehicle failed to immediately stop, and the stopping distance was extended. The vehicle was taken to the local dealer who replaced the brake master cylinder and brake booster; however, the failure persisted. The vehicle was taken back to the dealer who diagnosed that the hydraulic brake booster and electronic brake booster were faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 100,000.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11661519,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/16/2025","dateComplaintFiled":"05/16/2025","vin":"2FMDK3AK3EB","components":"VISIBILITY","summary":"The contact owns a 2014 Ford Edge. The contact stated that while his wife was driving at an undisclosed speed, the sunroof unexpectedly exploded. The contact stated that there was no impact to the sunroof to have caused the sunroof glass to explode. There were no injuries sustained. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 152,000.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11653861,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2024","dateComplaintFiled":"04/10/2025","vin":"2FMDK3JC7EB","components":"ELECTRICAL SYSTEM","summary":"The back up camera quit working about 6 months ago for a short time. then it worked for about a week then stopped working completely.  I had a message on the screen stating to bring it to the dealership. At that point the backup sensors were still working.  Until about a week ago they quit completely. Now I get a warning to check the sensors but there is nothing stuck in or on the sensors. Now the entire back up system and sensors no longer work at all.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11648612,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/16/2025","dateComplaintFiled":"03/16/2025","vin":"2FMDK3KCXEB","components":"SERVICE BRAKES","summary":"The brake booster continues to fail. I replaced this part for the second time 6 months ago, the first time was roughly 9 months before that.  The failure of this part causes the brake pedal to drop to the floor making stopping tricky.  I have had no accidents, no police report and no warning. No dash lights illuminate indicating a problem as well as no symptoms before the failure.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11647770,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/11/2025","dateComplaintFiled":"03/11/2025","vin":null,"components":"UNKNOWN OR OTHER","summary":"Back up camera randomly goes to a blank/black screen. Other times it randomly flips upside down. Many times the picture is grainy and wavy. Completely unreliable. I was told that the cameras just go bad randomly and that it\u2019s my problem. However, it has to be the wiring since occasionally the picture is sharp and occasionally it is right side up. The constant unreliability is a safety hazard.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11637420,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/21/2024","dateComplaintFiled":"01/21/2025","vin":"2FMDK3JCXEB","components":"ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES","summary":"The contact's father owns a 2014 Ford Edge. The contact stated that while he was driving at approximately 65 MPH, the \"door open\" alarm and chime was sounding, indicating that the driver's side door was open. The contact observed that the driver's side door was closed. The contact pulled off the highway, stopped the vehicle, and turned off and restarted the vehicle several times and the alarm turned off. The contact stated that her father related that the failure was recurring and additionally, the door locks were unlocking independently, and that the driver's side door keypad was constantly illuminated, causing the battery to be drained. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was informed of the failure. The failure mileage was approximately 190,000.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11636292,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/16/2025","dateComplaintFiled":"01/16/2025","vin":"2FMDK3KC5EB","components":"ELECTRICAL SYSTEM","summary":"Rear view camera shows an inverted image when drive placed in reverse. It's a safety issue when backing up.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11633837,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/02/2025","dateComplaintFiled":"01/03/2025","vin":"2FMDK3JC5EB","components":"SERVICE BRAKES","summary":"ABS brakes randomly engage in normal braking conditions.  Inspection found a broken Reluctor ring on the front drivers side axle.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11632439,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/14/2024","dateComplaintFiled":"12/26/2024","vin":"2FMDK4AK3EB","components":"SUSPENSION,POWER TRAIN,WHEELS","summary":"The Power Take Off Assembly (PTU) failed. I had it replaced a a Ford Dealership with a genuine Ford PTU. After driving less than 125 miles the PTU failed again and my right front half shaft disengaged without notice on the high when traveling at highway speeds. Upon return to the dealership they noted that the PTU failed and it was replaced at no cost. However, they charged me for the replacement of the Right Front Axel. I contacted Ford Customer Service and contend that recall 14S10 should apply especially after the new PTU failed. They denied my claiming stating that the dealership claimed a torn CV Boot was the cause of my axel disengaging. However there was no mention of a torn CV Boot in the dealerships multipoint inspection of my vehicle when originally brought in. Ford Customer Service and the dealership denied my claim.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11630561,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/21/2024","dateComplaintFiled":"12/13/2024","vin":"2FMDK3GC8EB","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"New brake booster, new brakes put on 6 months ago, ABS now has problems.  Car starts to skid when braking, only 1 brake works, car only has about 140,000 miles on it.  When on the freeway at about 60-65 mph, car will start to lose power and shake until you hit the brakes really hard 2 or 3 times, no accident yet but if not fixed, it will happen.  Brake pedal goes down to the floor will sitting at a red light or at a stop light.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11625320,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/31/2024","dateComplaintFiled":"11/14/2024","vin":"2FMDK3KC3EB","components":"BACK OVER PREVENTION","summary":"The contact owns a 2014 Ford Edge. The contact stated that while reversing, the rearview camera image failed to display. A message advising that the rearview camera was inoperable and to contact the dealer was displayed.  The contact stated the failure occurred intermittently while reversing. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 133,400.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11623406,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/27/2024","dateComplaintFiled":"11/04/2024","vin":"2FMDK4JC2EB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2014 Ford Edge. The contact stated that while her husband was starting the vehicle, there was an abnormal clanking sound coming from the vehicle. The contact turned off the vehicle. There were no warning lights illuminated. The vehicle had been driven the day prior without any issues. The vehicle was towed to an independent mechanic, where it was determined that the engine was blown. The contact was informed that the internal water pump had failed, and there was water inside the engine. The local dealer was not contacted. The vehicle was not repaired. The manufacturer was contacted and informed the contact that the VIN was not under recall. The contact was referred to the NHTSA Hotline to report the failure. The failure mileage was approximately 130,000.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11623059,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2024","dateComplaintFiled":"11/01/2024","vin":"2FMDK4KC0EB","components":"ENGINE","summary":"The contact owns a 2014 Ford Edge. The contact stated that the vehicle was hesitating while driving at various speeds. The contact stated that the engine and a wrench warning lights were illuminated. The failure had become more persistent and occurred at various speeds. The contact stated that after refueling, the vehicle became idle, lost power steering functionality, and lost motive power. The vehicle was restarted and regained proper functionality. The failure was intermittent but became more persistent and occurred whether the vehicle had been refueled. The contact stated while driving 55-60 MPH, the vehicle lost motive power and several attempts were needed to restart the vehicle and continue driving. The vehicle was taken to a certified mechanic who had replaced the Oxygen sensor twice, the purge valve once, and the EVAP twice; however, the failure persisted. The manufacturer was made aware of the failure. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 155,000.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11623182,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/28/2024","dateComplaintFiled":"11/01/2024","vin":"2FMDK4JC1EB","components":"BACK OVER PREVENTION","summary":"The contact owns a 2014 Ford Edge. The contact stated that while attempting to reverse, the rearview camera display screen went blank, and the contact was unable to view an image behind the vehicle. The vehicle was driven to an independent mechanic to be diagnosed. The contact was informed that the communication module needed to be replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was 141,000.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11619948,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/15/2024","dateComplaintFiled":"10/15/2024","vin":"2FMDK3AK2EB","components":"SERVICE BRAKES","summary":"Brake pedal sinks all the way to the floor to be able to break. Dealership changed brake booster to solve the problem. It was replaced but it\u2019s still doing the same thing. Next recommendation was to change the brake master cylinder. It was also replacement but still having the same issue. Now the dealership is recommending to change the HCU (hydraulic control unit). I did some research that some ford vehicles is under a recall about HCU\u2019s. But not specifically for 2014 Ford Edge. I am reaching out to get this looked over and consider this part of Ford Edge recall as well. Thank you","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11617869,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/12/2024","dateComplaintFiled":"10/03/2024","vin":"2FMDK4KC7EB","components":"POWER TRAIN","summary":"See attached document for complaint.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11613329,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/05/2024","dateComplaintFiled":"09/08/2024","vin":"2FMDK4JC6EB","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER,VISIBILITY/WIPER","summary":"Backup camera not working properly. Unsure if this falls under any recall headings for safety. I\u2019ve seen many recalls on newer backup cameras but none on this year model. Was displaying upside down or with green lines across the screen and now just completely unavailable. Has not been diagnosed by ford and will not be diagnosed by ford out of my pocket. Can\u2019t afford it. But it is available for inspection. I did clean some corrosion off of some wiring harness connections to no avail. Please advise.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11610517,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/20/2024","dateComplaintFiled":"08/23/2024","vin":"2FMDK4KC7EB","components":"SERVICE BRAKES","summary":"Brake booster is bad brakes are hard then soft loud squeezing noise won't.seen many people have this problem. And different models have been recalled but not the 2014 Ford  edge. Very dangerous.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11608597,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2019","dateComplaintFiled":"08/14/2024","vin":"2FMDK4JCXEB","components":"UNKNOWN OR OTHER","summary":"The back up camera image flipped upside down about five years ago. it will occasionally flip right side up for short while, but then flips back. I recently found online that I'm not alone, and that this seems to be a common problem among Ford Edge owners. Also, I see where there was a recall of 2020 and 2021 Ford Edges with similar back up camera issues. It seems that the problem existed prior to those years already. Is there any chance that the this problem be acknowledged by Ford to me, an earlier and current owner ?","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11606953,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2024","dateComplaintFiled":"08/07/2024","vin":"2FMDK3KC2EB","components":"SERVICE BRAKES","summary":"experienced a hard brake pedal, making it difficult to stop safely, sometimes the vehicle experienced an  loss of brake pressure. I also heard a strange noise while pressing the brake pedal, like a \u201cwind blowing\u201d noise.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11606811,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/06/2024","dateComplaintFiled":"08/06/2024","vin":"2FMDK3JC1EB","components":"SERVICE BRAKES","summary":"Multiple car alarms showed up. Turns out the ABS module is bad. Looked at the Ford page and the same issue is already in recall on 2011-2013 years. This vehicle is a 2014 and has the same problem and should be included in the recall.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11606025,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2024","dateComplaintFiled":"08/02/2024","vin":"2FMDK4KC7EB","components":"STEERING","summary":"The contact owns a 2014 Ford Edge. The contact stated that while driving at various speeds, the steering wheel and vehicle were shaking abnormally. There was an abnormal clunking sound detected. There were no warning lights illuminated. The vehicle was towed to an independent mechanic, who determined that the transmission case and drive shaft were cracked and leaking and needed to be replaced. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The contact called another local dealer, Magic City Ford Lincoln (809 Williamson Rd. NE, Roanoke, VA 24016 \u2013 (540)345-0911), but the vehicle was not diagnosed or repaired. The manufacturer was contacted, opened a case, and referred the contact to the NHTSA Hotline. The failure mileage was approximately 50,000.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11604635,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/26/2024","dateComplaintFiled":"07/26/2024","vin":"2FMDK3GC4EB","components":"ENGINE","summary":"Faulty Water Pump causing thousands of dollars to repair. There is a recall on same models and year my vehicle should also be on it. Stalled on hiway. Had to pay more money for tow. Repairs are more than car is worth. You have to take the top part of engine off to replace it.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11603866,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2024","dateComplaintFiled":"07/22/2024","vin":"2FMDK4JC3EB","components":"ELECTRICAL SYSTEM,BACK OVER PREVENTION","summary":"In 2020, I paid a local Ford Dealership to replace my back up camera on my 2014 Ford Edge SEL. The camera had failed and gave the \" camera not available\" to driver. Worked until July of 2024. In July, the new camera failed. The camera \"inverted\" the image the driver sees. This makes it impossible to use the camera safely for backing up or hazard during back up. I feel this is a critical  safety issue, causing disorientation of the driver while backing up. A call to the Ford dealer got the reply \" Your vehicle is not covered under  any Ford recall to date. The back-up camera has failed, and we can replace it at your cost\"","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11603224,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/05/2024","dateComplaintFiled":"07/18/2024","vin":"2FMDK4KC5EB","components":"FUEL SYSTEM, GASOLINE","summary":"The contact owns a 2014 Ford Edge. The contact stated while driving 45 MPH, the vehicle lost motive power. The service engine warning light illuminated. The vehicle was taken to a local dealer where it was diagnosed but no failures were found. The vehicle was not repaired. The contact stated that several days later while driving 25 MPH, the failure reoccurred. The vehicle was taken back to the local dealer where it was diagnosed but no failures were found. The service engine and check engine warning lights were illuminated. The vehicle was inspected by an independent mechanic and it was diagnosed and determined that the throttle body needed to be replaced. The vehicle was repaired. After further investigation, the contact related the failure to Customer Satisfaction Program: 13N03 (Throttle Body Extended Coverage). The manufacturer was made aware of the failure. The failure mileage was approximately 66,000.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11602693,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/16/2024","dateComplaintFiled":"07/16/2024","vin":"2FMDK4KC5EB","components":"ENGINE,FUEL SYSTEM, GASOLINE","summary":"The contact owns a 2014 Ford Edge. The contact stated while driving 35 MPH, the vehicle inadvertently lost motive power. The check engine warning light was illuminated. The contact was able to pull over to the shoulder of the roadway, where the vehicle was able to be restarted. After restarting the vehicle, the vehicle returned to normal functionality, but the failure became a regular occurrence. The vehicle was taken to the dealer, who was unable to duplicate the failure. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 13N03. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 66,000.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11602334,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/15/2023","dateComplaintFiled":"07/15/2024","vin":"2FMDK3KC8EB","components":"STRUCTURE","summary":"The contact owns a 2014 Ford Edge. The contact stated that there was water leaking into the vehicle on the front passenger\u2019s side of the vehicle, drenching the floorboard and causing a mildew odor inside the cabin of the vehicle. The vehicle had not been taken to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and a case was opened. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 65,000.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11602415,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/19/2024","dateComplaintFiled":"07/15/2024","vin":"2FMDK3JC8EB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2014 Ford Edge. The contact stated while driving 80 MPH, the vehicle stalled. There was no warning light illuminated. The contact was able to pull over to the side of the road. The vehicle failed to restart and was towed to the residence. The vehicle was then towed to an independent mechanic, where it was diagnosed with internal water pump failure. The mechanic determined that the water pump and the head gasket needed to be replaced. The vehicle was not repaired. The dealer was not notified of the failure. The contact related the failure to an unknown recall. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 86,000.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11596392,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2024","dateComplaintFiled":"06/25/2024","vin":"2FMDK3JC0EB","components":"SERVICE BRAKES","summary":"Brake pedal floats to the floor.  It has not corrected itself.   There should be a recall as many people are having the same problem.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11593698,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/10/2022","dateComplaintFiled":"06/11/2024","vin":"2FMDK3JC7EB","components":"BACK OVER PREVENTION","summary":"The contact owns a 2014 Ford Edge. The contact stated while attempting to start the vehicle, the vehicle hesitated but started after several attempts. The contact took the vehicle to the dealer who informed the contact that the starter on the vehicle was not failing. The contact stated while driving at an undisclosed speed the vehicle stalled. The vehicle was able to be restarted. The contact stated that while attempting to park the vehicle, the back-over prevention camera failed to operate as needed. The contact took the vehicle to the dealer who informed the contact that the vehicle was not included in a recall. The manufacturer was made aware of the failure and instructed the contact to reach out to the NHTSA Hotline for assistance. The vehicle was not repaired. The failure mileage was approximately 110,000.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11590206,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":2,"numberOfDeaths":0,"dateOfIncident":"03/19/2024","dateComplaintFiled":"05/22/2024","vin":"2FMDK4AK4EB","components":"AIR BAGS","summary":"I was traveling southbound on a two lane hwy.  I slowed down and used my blinker to alert the semi behind me that I was making a left hand turn.  Upon making the left hand turn, a vehicle passed the semi and tboned me on my driver\u2019s side front and back doors. My airbags never deployed and I hit my head on my driver\u2019s side window.  The damage was bad enough that I could not get out of my car.  Neither the front or back doors could be opened.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11581710,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/04/2023","dateComplaintFiled":"04/08/2024","vin":"2FMDK3GC7EB","components":"SERVICE BRAKES","summary":"This vehicle has a well-documented problem with the ABS hydraulic control module.  There are hundreds of cases found on the internet where the brake pedal goes all the way to the floor.  NHTSA appears to have confirmed this problem in the model year 2015 and 2016 vehicles, but not the 2014 or other years.  This is an incredibly dangerous defect that must be addressed.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11576968,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/12/2024","dateComplaintFiled":"03/12/2024","vin":"2FMDK4KCXEB","components":"BACK OVER PREVENTION","summary":"The contact owns a 2014 Ford Edge. The contact stated that the back-over prevention camera intermittently failed to operate when the vehicle was shifted into reverse(R). The vehicle was taken to the dealer where the contact was informed that there were no recalls on the vehicle. The manufacturer was then notified of the failure but offered no assistance. The manufacturer referred the contact to the NHTSA Hotline for assistance. The vehicle was not repaired. The failure mileage was approximately 80,000.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11574174,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/29/2020","dateComplaintFiled":"02/27/2024","vin":"2FMDK3KC6EB","components":"ELECTRICAL SYSTEM,STRUCTURE,UNKNOWN OR OTHER","summary":"The drive door is consistently not locking properly and the door latch sensor is not reading when the door is shut properly. Causing a \"door ajar\" and \"transmission not in park\" warning to pop up while driving. Also, my car alarm goes off several times a day and several times all through the night due to the door sensor not working properly. The doors not locking is a huge safety risk. The interior lights stay on making it hard to see while driving at night and drains my car battery. Children can open my doors from the inside while driving and any unwanted person can open my doors from the outside while stopped for traffic reasons.  When I looked at the car to purchase 4 years ago, I reported the issue to the dealer and the dealer supposedly sent the car to a Ford dealership to inspect and fix the issue. After the supposed fix, the issue seemed fine for a while. However, the issue came back shortly after purchase and got worse causing other symptoms such as the car alarm going off randomly after locking the car. I honestly feel the dealer just cleaned the sensor and door latch area to make a sale, which from what I've read is only a temporary fix.  I have seen investigations and recalls for 2011, 2012, and 2013 Ford Edge models with the same or similar issues. However, there have not been any investigations and recalls for this issue on a 2014 Ford Edge, yet there are many complaints. Please investigate this safety issue so we don't have to worry about possible risk that could occur while driving. Thank you.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11572342,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/16/2020","dateComplaintFiled":"02/16/2024","vin":"2FMDK3JC6EB","components":"BACK OVER PREVENTION","summary":"The contact owns a 2014 Ford Edge. The contact stated that the rearview camera image was distorted and blue while reversing. There was no warning light illuminated. The dealer was notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 60,000.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11570895,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/08/2024","dateComplaintFiled":"02/08/2024","vin":"2FMDK4JC6EB","components":"SEATS","summary":"The seat rocks back and forth on takeoff and stop. Self inspected and found cracked square tubing on frame of seat. Car does not feel safe to me to drive. Car has never been in accident to my knowledge. Was purchased used.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11569057,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/31/2024","dateComplaintFiled":"01/31/2024","vin":"2FMDK4GC3EB","components":"SERVICE BRAKES, HYDRAULIC","summary":"The contact owns a 2014 Ford Edge. The contact stated that while driving at an undisclosed speed, upon depressing the brake pedal, the pedal was abnormally firm. The contact then heard a hissing sound coming from the vehicle. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the brake booster. The vehicle was not repaired. The vehicle was not repaired. The vehicle was taken to the dealer, who confirmed the diagnosis. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 13N02, but the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 115,000.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11564964,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2022","dateComplaintFiled":"01/11/2024","vin":"2FMDK3J94EB","components":"STEERING,ENGINE,FUEL/PROPULSION SYSTEM","summary":"I had my oil changed last year upon seeing some suspicious activity during this oil change at Walmart, they were dishonest and lied to my face about my skid plate missing bolts underneath. I told them there's is no way my mobile mechanic put all four back on last night after it fell off while driving. So they lied to me. I filled a complaint. My car started driving weird. Then about two weeks later my car while in park, out of no where wouldn't reverse the steering wheel way locked it hard to turn. And sounded like a broken garbage disposal. It wasn't drivable.i have a2014 Ford edge sel. I ended up having it towed to Ford dealership in Tustin and I remembered that I had just saw online fright before the oil change that there was recalls three online pee my vin in a search . I dropped the keys off at Ford and put the the recall numbers on the envelope  going they could look at it. I was told over the phone what the issue was she is be about 1900.00 to replace. I told him there's no way it is that expensive. The party was about 200.00 and the job should only take about 1-2 hours of even that.I told him I was homeless sleeping out of my car with my daughter 5, at the time what are my options. I told him I had mechanical breakdown coverage he called me back saying the claim for coverage was denied when I had talked to them they were waiting for the dealership to call over with necessary repairs information. So I already knew he was being deceptive she and dishonest. I asked him to email me a list of itemized by repairs  that needed to be done to the office so i could see what i could afford. Hey emailed me a blank email no  list of repairs. I emailed him back telling him there's was no estimate and if he could resend it . No response. ong story longer dealership refused service to my vehicle. my harmonic balancer remains an issue after I replaced it myself and local shop did the timing. Powersteering pump has air in it. Steering wheel locks when driving. Loud sounds.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11564745,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/08/2023","dateComplaintFiled":"01/10/2024","vin":"2FMDK4GC8EB","components":"SERVICE BRAKES","summary":"When applying the brakes, the brake pedal goes to the floor, the vehicle won't stop. Brake pedal goes to the floor intermittently. On several occasions tried to stop for a stop sign, brake pedal went to the floor, went thru stop sign.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11556699,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/24/2023","dateComplaintFiled":"11/24/2023","vin":"2FMDK3JC2EB","components":"FUEL/PROPULSION SYSTEM","summary":"The lever on the gas door dosen't closed all they causing the check engine to light up  The code shows  a vapor leaking","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11555067,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/05/2023","dateComplaintFiled":"11/14/2023","vin":"2FMDK3JC3EB","components":"FUEL SYSTEM, GASOLINE","summary":"The contact owns a 2014 Ford Edge. The contact stated while driving at an undisclosed speed, the vehicle shuddered abnormally. Additionally, the vehicle lost motive power after coming to a complete stop. The check engine warning light was illuminated. The contact was able to restart the vehicle. The vehicle was taken to an independent mechanic, who determined that the throttle body needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The manufacturer advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 123,000.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11553122,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/10/2023","dateComplaintFiled":"11/01/2023","vin":"2FMDK4JC5EB","components":"SERVICE BRAKES","summary":"Brakes press down to the floor and a weird sound when braking","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11552321,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/27/2023","dateComplaintFiled":"10/27/2023","vin":"2FMDK3JCXEB","components":"SERVICE BRAKES, HYDRAULIC","summary":"The contact\u2019s mother owns a 2014 Ford Edge. The contact stated that while his mother was driving at an undisclosed speed, she depressed the brake pedal, and the brake pedal became spongy and failed to stop the vehicle. The contact stated that his mother had to apply added pressure to the brake pedal and the brake pedal extended to the floorboard and the vehicle stopped slowly. No warning light was illuminated. The vehicle was taken to an independent mechanic where the front brake lines were bled; however, the failure recurred. The vehicle was taken to the dealer, but the cause of the failure could not be determined. The manufacturer was not notified of the failure. The failure mileage was approximately 246,000.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11551439,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/30/2023","dateComplaintFiled":"10/23/2023","vin":"2FMDK3JCXEB","components":"BACK OVER PREVENTION","summary":"The contact owns a 2014 Ford Edge. The contact stated that on several occasions while reversing, the rear-view camera image was displayed upside down and then a black screen appeared. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11551024,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/07/2023","dateComplaintFiled":"10/20/2023","vin":"2FMDK4JC2EB","components":"SERVICE BRAKES, HYDRAULIC","summary":"The contact owns a 2014 Ford Edge. The contact stated while driving approximately 40 MPH and making a right turn, the brake pedal was depressed and went to the floorboard. The contact stated the vehicle failed to slow as needed. The contact steered the vehicle off the roadway and used the parking brake to stop the vehicle. The contact shifted into park (P) and turned off and restarted the vehicle several times to regain braking functionality. The contact stated there was no warning light illuminated. The contact stated that the failure was intermittent at first but had become a recurring failure. Additionally, the vehicle lost braking functionality after driving over a bump or a dip in the road surface. The contact drove the vehicle to an independent mechanic who diagnosed and determined that the brake master cylinder and brake lines needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The manufacturer had not been informed of the failure. The failure mileage was approximately 70,000.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11548113,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/21/2023","dateComplaintFiled":"10/03/2023","vin":"2FMDK3GC8EB","components":"SERVICE BRAKES","summary":"I own a 2014 Ford Edge, when pressing on the brake pedal, it goes all the way to the floor and have to pump the brakes to make sure I don't hit the car a head of me.  5 minutes later it is back to normal.  Or when stopped at a red light the brake pedal will all of a sudden go down to the floor.  And now when I brake I get a high pitched wind squealing noise.  Also the back driver side passenger door will have a door ajar warning on the dash and that comes and goes and could be dangerous for any passenger sitting in that seat.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11547565,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/29/2023","dateComplaintFiled":"10/01/2023","vin":"2FMDK4KCXEB","components":"SERVICE BRAKES","summary":"After a hard braking because of a person in a cross walk. The brake peddle went almost to the floor. Had a mechanic check and he said the brake fluid  was full of bubbles so he change the fluid and the brakes were OK so he tested the brakes with a sudden stop and the brakes now go to the floor again.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11544807,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2023","dateComplaintFiled":"09/15/2023","vin":"2FMDK3KC3EB","components":"ELECTRICAL SYSTEM,BACK OVER PREVENTION","summary":"Back up camera is not working properly. This started 1st of the year when it doesn't come on while in reverse. It's been on again off again for months. I should have reported sooner but was hoping it would resolve when following  guidelines from the of owners manual.  No messages or other symptoms that I'm aware of or appear and it's happening more often. There has been no inspection done. No incidents but definitely not safe to use. When camera does work it blanks out and goes black and message  appears call dealership while backing up. Only other issue that I seen reported was our brakes screeching while backing up also. We need to get resolved ASAP.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11543201,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/21/2023","dateComplaintFiled":"09/07/2023","vin":"2FMDK3JC3EB","components":"ELECTRICAL SYSTEM,BACK OVER PREVENTION","summary":"Our backup camera isn't working properly.  It sometimes works in reverse and also sometimes comes in while in drive. Most of time it doesn't work. It has not been taken to dealership to be looked at. It's been about a month now. Saw recently about recall on some cameras.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11542707,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2023","dateComplaintFiled":"09/05/2023","vin":"2FMDK3JC8EB","components":"ENGINE,FUEL/PROPULSION SYSTEM","summary":"My car is in need of a new water pump. This is a known repair needed in Ford V6 3.5 & 3.7-liter engines 2012-19 Explorer, Taurus, Edge & more. The water pump is placed in the engine so that a simple 1 hr. repair takes 10-12 hrs of labor costing customers thousands of dollars. There is no reason for this to not be on the recall list!!!!! This is confirmed by Ford dealers. There is no warning that comes up until the part has already failed, also causing other parts of the engine to be repaired.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11540419,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/16/2023","dateComplaintFiled":"08/23/2023","vin":"2FMDK4KC5EB","components":"POWER TRAIN","summary":"The rear differential has failed. It started to fail at 80,000 miles. The car now has a little over 91,000 miles. It makes a whining/grinding noise at over 30 miles per hour. It was subtle at first but has become much louder recently. If this had failed completely while on the highway going 55 MPH or higher, this could have resulted in complete loss of control of the vehicle. Additionally, oil or parts could have been left on the highway becoming a hazard for other drivers. The local mechanic confirmed that this is the part that needs replacing. There were no warning lights or messages at all. This is a major part of the drivetrain and there are many people on the Internet complaining about premature failure of the differential on the Ford Edge and Lincoln MKX. I am surprised there has not been a recall on this already. Please look into it.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11538629,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/20/2022","dateComplaintFiled":"08/15/2023","vin":"2FMDK3KC0EB","components":"SERVICE BRAKES, HYDRAULIC","summary":"The contact owns a 2014 Ford Edge. The contact stated while driving on several occasions at various speeds, the brake pedal was depressed, and the brake pedal remained on the floorboard. The vehicle failed to slow down as intended. The vehicle was towed to a dealer but was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 116,000.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11537135,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/04/2023","dateComplaintFiled":"08/08/2023","vin":"2FMDK3JC0EB","components":"SERVICE BRAKES","summary":"AUG. 2023 Mileage 89,000 - 2014 Ford Edge SEL FWD - Program 13N02 eligible???  MOST CRITICAL ISSUE:  While driving in highway commuter traffic, traffic came to abrupt stop going 65 miles an hour; I depressed brakes almost completely to the floor but car would not stop.  Was able to get pulled onto shoulder and get stopped. I sat and slowly pumped the brakes and the pressure on the brakes finally returned. I'm told brake cylinder replacement ONLY will not solve the issue. There aren't any warning lights, brake fluid is normal level, brake pads and rotors in good shape. So there is no reasonable explanation for what happened other than Ford sold me car with faulty brakes. I see no recalls after 2010. Ford needs to replace my brake booster, Master Cylinder and the HCU at Ford expense.   Brake pedal and noise while braking - screeching sounds. I took it to a local dealer for analysis, they pressed on the brake several times, and replicated the squeal. Was told it was the brake booster, that there had been issues with it in several of the Ford models.  FORD needs to also replace Master Cylinder and the HCU to ensure this doesn't happen again. I thought I was going to die on the freeway when brakes pressed to floorboard would not stop the car.   THOUSANDS  OF HISTORICAL ISSUES WITH OTHER FORD EDGE: Brake Pedal Sinks To Floor NHTSA Complaint ID: 11343191   Will urgently await Ford response - I only have this one vehicle and need resolved before I loose my life in the vehicle. Thank you in advance for you immediate reply. Susan","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11525763,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/06/2023","dateComplaintFiled":"06/07/2023","vin":"2FMDK3JC1EB","components":"UNKNOWN OR OTHER","summary":"While driving 50-55 MPH the car shuts down. Able to glide, stir/turn the car over to shoulder and put in park. Flashes SEE MANUAL and a wrench shows. Restart the car and drive. Has done this several times, laps from 2 weeks to 2 months, for last 7 months. Two service stations checked and said they can't find anything. Took car to Ford dealership and also say can't find anything wrong. I am 75yrs women and this is dangerous to be on the road!","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11520578,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/22/2023","dateComplaintFiled":"05/05/2023","vin":"","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2014 Ford Edge. The contact stated that while driving 45 MPH, the check engine warning light illuminated, and the vehicle overheated. The contact veered to the side of the road and allowed the vehicle to cool down. The contact then continued driving. The vehicle was taken to the dealer, where it was diagnosed that there was coolant intrusion into the engine and on the spark plugs. The dealer diagnosed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 92,000. The VIN was unavailable.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11519488,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/27/2023","dateComplaintFiled":"04/28/2023","vin":"2FMDK4GC1EB","components":"SUSPENSION,UNKNOWN OR OTHER,SERVICE BRAKES","summary":"I bought this vehicle brand now. The Edge only has 69k miles on it and I have replaced the front and back brakes (rotors, pads, calibers) 3 times (yes...3 times).  I also had to recently (in 2023) replace the muffler, left and right outer tierods, left and right front wheel bearings and hubs. NOW: April 2023: my front brakes are pulsating and I brought the vehicle back to my mechanic for a complete vehicle check overall which the mechanic documented:  Power steering return line is rotted (cost $175).  A/C condenser is leaking and needs to be replaced/recharged (cost $1050). Driveshaft issue/vibration @ 50 mph: need to remove the rear driveshaft and inspect: if needs to be replaced: $4500.  Replace Front and Read brake pads/rotors/calibers ($1600)...which would be #4 for replacement. Replacement of right rear parking brake cable ($205).  ***I previously wrote a complaint several years ago (for the same VIN#)...this is just an update and I am requesting FORD to review and demand a recall.  The 2014 Edge has been a money pit for me and it only has 69k in mileage.  If there was a way I could seek reimbursement I would. I will never buy a FORD again.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11517771,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/16/2023","dateComplaintFiled":"04/19/2023","vin":"2FMDK4KC3EB","components":"POWER TRAIN,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM","summary":"Pulled out of a parking lot onto a busy street locally, car lost power and the orange wrench light came on. Would not go, all the car did was jerk and sputter. Engine did not shut off but would only coast/roll into the middle lane and managed to coast/roll into another business parking lot next door to where I pulled out from and once parked, I turned ignition off and back on. Wrench light went out and car started. No codes were apparently shown when hooked up to the machine at the car lot the next day (wrench light was still off) this is very scary and very dangerous whatever it is, it needs investigated and fixed so us Ford edge drivers can feel safe when driving. Also 1 week before this my check engine light came on, same code 3 times came up for eval, emissions ECT... Now no codes are showing since the wrench light came on Sunday and my car stopped moving.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11517924,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":4,"numberOfDeaths":0,"dateOfIncident":"03/19/2023","dateComplaintFiled":"04/19/2023","vin":"2FMDK3JC7EB","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING,AIR BAGS","summary":"I purchased my 2014 Ford Edge SEL ON JANUARY 2015. I have electrical problems suspicion problems & recall on my Airbags! I have always taken it to a Ford Dealership to have my regular service done\u2026oil charge etc. it those times I have told them the other problems I was having example electrical problem started a month after I bought my vehicle every time they told me nothing is wrong or they replace the battery I have had 4 batteries replaced by Ford Dealerships. I also had recall on my airbags the dealership told me numerous times you do not need to worry about your vehicle it is fine!! After my 100, 000 Mile Warranty ran out I had my vehicle serviced by a mechanic shop. They could the electrical issue was in headlights & dashboard had them replace headlights & lights in dashboard. On 3/19/2023 I was in a bad vehicle accident involved 9 vehicles I was the 5 vehicle. I have neck back & leg injuries. My AIRBAGS NEVER went off! If the Airbags would of worked properly have would not of gotten all my injuries. My Police Officers & Paramedics explained that to me at scene of the accident. Why did Ford not do or repair my airbag recall instead of telling meh car was not recalled even when I received service notification in the mail to get the Airbags fixed","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11515803,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2022","dateComplaintFiled":"04/06/2023","vin":"2FMDK3KC5EB","components":"BACK OVER PREVENTION","summary":"The contact owns a 2014 Ford Edge. The contact stated while reversing, the rearview camera image was blank. The contact stated there was a message stating that the rearview camera was inoperable was displayed on the instrument panel. The vehicle was taken to an independent mechanic, where it was diagnosed that an unknown electrical component needed to be replaced. The local dealer was not contacted. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 130,000.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11515404,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/30/2023","dateComplaintFiled":"04/04/2023","vin":"2FMDK4JC9EB","components":"BACK OVER PREVENTION","summary":"I have a screen in my car that connects with my rear view camera that shows me where I'm going when backing up and alerts me when objects are near. My rear view camera is malfunctioning where the screen is black without an image of what's behind me and no notification of nearby objects when backing. This issue has not been reviewed by a mechanic or anyone else. However, this is a safety risk not only due to being unable to see low-lying objects on the ground or directly behind my vehicle when backing and then not notifying me of nearby objects to avoid a collision or running over a pedestrian, small child or animal. I am aware that I am able to turn around and back up while facing backwards, but I have paid for a vehicle that has a backup camera and would like to use it; this also does not negate the fact that low-lying objects and small beings would still be invisible to the eye in that manner. A message in yellow just popped up on my screen recently that reads \"Camera is unavailable. Please contact your dealership.\" I have taken a picture of this dysfunction while also showing my car in reverse in the picture to show the problem. I recently saw a recall on what I believe were some ford trucks that had this same issue. I simply would like to have this function restored for the safety of me and my children as well as the public.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11514577,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/15/2023","dateComplaintFiled":"03/30/2023","vin":"2FMDK4AK7EB","components":"FUEL/PROPULSION SYSTEM","summary":"Fuel pump fails without warning causing vehicle to stall in intersection of busy roadway. With some research and assistance from my local Ford dealership, we found a recall in the past for this exact issue effecting my year make and model. Not sure why I was not made aware of this until I almost caused an accident. I want this on record that I reported the issue. Recall # 14S30","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11513239,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2021","dateComplaintFiled":"03/22/2023","vin":"2FMDK3JCXEB","components":"SERVICE BRAKES","summary":"I am wanting to file a complaint about the safety of my 2014 ford edge. My brakes are very hard to push and get stopped. Even after I am stopped and have my foot on the brake my car still wants to move. I have also experienced where the brake pedal goes to the floor and then the pressure has to build back up before they will work correctly. I have done some searching about this problem and have found that the brake booster goes bad often. I have also found that replacing just the booster does not usually permanently fix the problem. It says that the hydraulic control unit and the brake master cylinder need to be replaced also. How is this not a safety issue and a recall been issued? This is around a $2000.00 fix from what I have read about.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11511992,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/14/2023","dateComplaintFiled":"03/15/2023","vin":"2FMDK4JC5EB","components":"ELECTRICAL SYSTEM,BACK OVER PREVENTION","summary":"Back up camera works intermittently. Was told by the dealer the parts for the camera were on back order and it could be up to a year before they get them in!!!!  Also if the car sits for 2 to 3 days the battery is dead and it has to be jump started. Battery tested at 100%. Everything is off when I get out of the car but something is draining the battery!!!","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11506583,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/06/2023","dateComplaintFiled":"02/10/2023","vin":"2FMDK4JC0EB","components":"SEAT BELTS","summary":"Seat belt will not stay, buckled.  This is a manufacturing defect and could cause bodily harm if Ford doesn't correct.  I contacted Ford and they weren't concerned about this issue.  Case # : CASI41262353","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11505938,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/06/2023","dateComplaintFiled":"02/06/2023","vin":"2FMDK3AK8EB","components":"ENGINE","summary":"COOLANT LEAKING INTO ENGINE FROM FAULTY WATER PUMP CAUSING ENGINE FAILURE.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11504761,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/31/2022","dateComplaintFiled":"01/31/2023","vin":"2FMDK4JC3EB","components":"SERVICE BRAKES","summary":"Multiple time the brake pedal has gone to the floor. Pumping them will provide minimal braking power. Took to a Ford dealer ship and they claim the brakes are fine. Charged $160. The brake pedal still goes to the floor periodically.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11504171,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/28/2023","dateComplaintFiled":"01/28/2023","vin":"2FMDK4JC0EB","components":"ELECTRICAL SYSTEM,BACK OVER PREVENTION","summary":"The backup camera on the car works intermittently switching between blue screens and component not available. This causes a safety risk as I back up. A specific scenario that occured where I had to back out of my garage during Halloween with kids running about the neighborhood.  The backup camera screen turned blue requiring me to backup using only the side mirrors hoping someone was not behind the vehicle.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11502177,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2022","dateComplaintFiled":"01/17/2023","vin":"2FMDK3JCXEB","components":"STRUCTURE","summary":"The contact owns a 2014 Ford Edge. The contact stated that there was a puddle of water on the driver's and passenger's side floorboards. The vehicle was taken to an independent mechanic, who diagnosed that the failure was related to Customer Satisfaction Program: 15B21 (Pillar Water Leak) however, the VIN was not included. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was unknown.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11501749,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/15/2022","dateComplaintFiled":"01/14/2023","vin":"2FMDK4JC6EB","components":"SUSPENSION,POWER TRAIN,ENGINE","summary":"Damaged antifreeze pump this can cause a very severe overheating on the road, transfer box and transmission make a very uncomfortable noise when turning to both sides I don't feel safe when handling rear differential the same problem (I've already replaced it)","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11500832,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2018","dateComplaintFiled":"01/09/2023","vin":"2FMDK4JCXEB","components":"VISIBILITY/WIPER","summary":"My defrost system on my 2014 Ford Edge does not work properly. I have researched it and it is a common issue with this model. All my windows from front to back fog/ice up to the point of needing to be scrapped from the inside. My passengers scrap just so I can have a peephole to see out. I have talked to dealers and they offer suggestions, none that have helped and the fix is expensive. My passengers are usually my 92 year old mom and my young grandkids that spend their time scrapping. No matter what I do with the Ford system nothing works. I have tried things found online about this safety issue but to no avail. I open the back windows and it helps a little bit but freezes people out. I hope I and all the other 2014 Edge owners can get some help with this issue. I have reached out to Ford and they refuse to offer help with this safety concern. I hope this helps. I do have pictures and video of this issue. I uploaded some photos. I do have photos of my dashboard showing temperatures and settings and nothing helping. I also have video. I  wish I had documented this from the 1st winter I had the car. It is winter now and I know I will continue to document. I just want myself and my passengers to be safe and being on a fixed income I cannot afford to pay for a Ford issue. I want to be able to see my granddaughters but I don't feel it's safe in the winter to have them in my car. I hope you can help me and the other 2014 Ford Edge owners out there.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11499947,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/20/2022","dateComplaintFiled":"01/03/2023","vin":"2FMDK3JC2EB","components":"SERVICE BRAKES","summary":"The Hydraulic Control on the braking system went out. The total cost of repair is $1828. The garage I took it to says he has had several come in with the same problem. Ford Motor Company did a recall in 2019 on three of their models from 2006-2010 because of a defect in the same part. I believe the Ford Edge needs to be recalled for the same reason.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11499726,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/15/2022","dateComplaintFiled":"01/02/2023","vin":"2FMDK3GC6EB","components":"POWER TRAIN,ENGINE","summary":"Upon stopping at intersection I began to accelerate to proceed through intersection and no warning light on dash came on as my vehicle wouldn\u2019t go into drive. It barely rolled through and off to shoulder. When I tried to shift into park it wasn\u2019t engaging or something, it just wouldn\u2019t do anything so I lulled the engine and used emergency brake. This could have been a very big tragedy at this or any similar situation.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11495835,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":2,"numberOfDeaths":0,"dateOfIncident":"11/23/2022","dateComplaintFiled":"12/02/2022","vin":"2FMDK3GC1EB","components":"AIR BAGS","summary":"The contact owns a 2014 Ford Edge. The contact stated while driving at 55 MPH with her husband in the front passenger seat, a deer crashed into the front end of the vehicle. The air bags failed to deploy. The vehicle was towed to a tow lot. The contact sustained soreness in the neck and back the next day but did not seek medical assistance. The contact's husband sustained soreness in unknown parts of the body the next day but did not seek medical assistance. There was no police report filed. The dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA hotline for assistance. The failure mileage was approximately 175,000.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11495501,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/30/2022","dateComplaintFiled":"11/30/2022","vin":"2FMDK3JC5EB","components":"SERVICE BRAKES","summary":"2014 Ford Edge was purchased in 5/2015 with 6k miles on it.  It was a leftover from 2014.  There have been constant brake pulsating issues (details below) from the day it was purchased.  Rotors have been cut down or replaced every year since the car was purchased.  New brake pads have also been required just about every year.  The HCU was replaced in 6/2021, which the Ford Dealership admitted was an issue they were seeing with many models however there was no recall ever done.  The most recent is an issue with the Brake Booster, which has been confirmed by the dealership.  The car is currently at the Ford Dealership. When applying the brakes, the pedal is spongy, and a pulsating is felt in the pedal.  This is felt at all speeds but becomes a safety issue at speeds over 30.  Braking becomes very hard, and this causes the rotors to heat up and could potentially cause a fatality.  Ford recalled 2010-2013 models back in 2014 but only for certain VIN numbers.  However, there are customer complaints dating back to 2007.  The braking systems on 2007-2014 Ford Edges need to be looked into or there could loss of life.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11491322,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/27/2022","dateComplaintFiled":"10/28/2022","vin":"2FMDK3KC5EB","components":"SERVICE BRAKES","summary":"99800 miles on vehicle.  Brake pedal went to the floor on  10/27/2022.  Serviced at Dealership Sept. 2022.  At dealership, confirmed that Hydraulic Control Unit was bad.  Had another vehicle in repair with same problem.  Recall issued on this issue but didn't cover my vehicle.  No advance warning on screen.  Internet list many complaints by Edge owners, especially 2011 and 2013.  This should be a recall problem and not cost the $1759 that I will have to pay out of pocket.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11490701,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2020","dateComplaintFiled":"10/24/2022","vin":"2FMDK3JC3EB","components":"UNKNOWN OR OTHER","summary":"My 2014 Edge has the same issue that is getting solved by The NHTSA recall number, 22S43. The vehicle is not going into park.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11489014,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2021","dateComplaintFiled":"10/12/2022","vin":"2fmdk4kc9eb","components":"BACK OVER PREVENTION","summary":"The contact owns a 2014 Ford Edge. The contact stated that upon placing the vehicle in the reverse(R) position, the rear backup camera image would intermittently be displayed upside down. The contact initially took the vehicle to the dealer and was given an estimate for a diagnostic as well as for the repair. The manufacturer was also notified of the failure and informed that the cost of the repair would not be covered under warranty. The contact was referred to the NHTSA Hotline for assistance. The vehicle had yet to be repaired. The failure mileage was approximately 100,000.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11488799,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/01/2021","dateComplaintFiled":"10/11/2022","vin":"2FMDK3JC8EB","components":"ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE","summary":"The contact owns a 2014 Ford Edge. The contact stated that while driving at various speeds, the check engine warning light would suddenly illuminate along with an audible chime, the vehicle would no longer accelerate when pressing the accelerator pedal and the vehicle's speed would reduce. After stopping the vehicle the engine would remain on but the vehicle would no longer drive forward or in reverse. After turning the engine off and restarting the vehicle, the failure would self-correct and the vehicle would operate as normal. The contact indicated that the failure had occurred on multiple occasions and had also occurred while driving on a busy freeway. The vehicle was taken to the local mechanic who was unable to determine the cause of the failure. The local dealer and manufacturer were notified of the failure but no assistance was offered. The contact was concerned that the failure was due to a faulty throttle body. The failure mileage was 87,000.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11486281,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2022","dateComplaintFiled":"09/25/2022","vin":"2fmdk4jc5eb","components":"ELECTRICAL SYSTEM,BACK OVER PREVENTION","summary":"Rear backup camera has malfunctioned and an error message appears.  The screen goes black.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11484167,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/13/2022","dateComplaintFiled":"09/13/2022","vin":"2fmdk3jc1eb","components":"BACK OVER PREVENTION","summary":"Rear back up camera works intermittently making it difficult and dangerous when backing up.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11483824,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/02/2022","dateComplaintFiled":"09/10/2022","vin":"2fmdk4kcxeb","components":"POWER TRAIN","summary":"Will not register in park, light says transmission not in park.  Door does not register it is closed.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11483339,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/07/2022","dateComplaintFiled":"09/07/2022","vin":"2FMDK3GC3EB","components":"LATCHES/LOCKS/LINKAGES","summary":"The contact owns a 2014 Ford Edge. The contact stated that all four windows failed to operate as needed. Additionally, the front driver's side door warning light illuminated indicating that the front driver's side door was open however, the door was securely closed. The vehicle was not diagnosed or repaired. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was unavailable.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11482377,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2022","dateComplaintFiled":"09/01/2022","vin":"2FMDK3JC3EB","components":"POWER TRAIN,ENGINE","summary":"This has happened twice on my 2014 Ford Edge. Vehicle goes into limp mode without warning. Did not catch the message, was too busy trying not to get hit. No error codes found. Vehicle restarts and works fine after a short period of sitting. There are multiple reports of this going back 10+ years online. Ford says there is no problem. Computer chip failure? First failure was approximately 10 months ago -","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11480648,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/03/2022","dateComplaintFiled":"08/22/2022","vin":"2FMDK4KC4EB","components":"POWER TRAIN","summary":"The contact owns a 2014 Ford Edge. The contact stated while driving 45 MPH, the vehicle decelerated independently with the check engine warning light illuminated. The contact was able to pull over safely and allowed the vehicle to cool down. The contact restarted the vehicle and the vehicle operated normally. The vehicle was taken to the dealer for diagnostic testing but no failure was found. The failure reoccurred and the vehicle was towed to the residence. The manufacturer was contacted and stated that the VIN was not under recall, and referred the contact to the NHTSA. The failure mileage was 72,500.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11480399,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/04/2022","dateComplaintFiled":"08/21/2022","vin":"2fmdk3kc1eb","components":"SERVICE BRAKES","summary":"1. Brakes failed, vehicle available upon request. 2. I avoided hitting the car in front of me and i was ok but I put myself and others at great risk driving my car as the brakes continue to fail intermittently. 3. Problem was reproduced.  4. I paid for 2 diagnosis and they are as follows; a) replace brake booster and master cylinder b) ABS module, this mechanic told me he replaced the booster and master in a 2013 Edge to no avail and has now been waiting 2 months on the ABS module, driver has no vehicle. He also has 1 other 2013 Edge with the same problem. 5. There was no warning indicators.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11480436,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/06/2022","dateComplaintFiled":"08/21/2022","vin":"2FMDK4GC5EB","components":"SERVICE BRAKES","summary":"I was driving my Ford Edge at approximately 35 mph. As I approached a stoplight, I depressed the brake pedal and it immediately went all the way to the floor with almost no braking action. I was able to get some braking by pumping the brakes continually, avoiding an accident at the light. As a local Pep Boys store had replaced the brake pads about 5 weeks earlier, I chose to slowly and carefully drive the car to their location. The brakes continued to require pumping for any braking action. At Pep Boys, I turned off the vehicle and went inside.  They phoned me a few hours later to say that they found that the brakes worked fine. They found no fluid leaks, the master cylinder was full, and they could not duplicate any problem.  I did a little research on the internet and found two reports of similar incidents at https://www.vehiclehistory.com/articles/ford-edge-master-cylinder-recalls-a-deeper-dive. The two excerpts read:  \"Brake Pedals Travel to the Floor  \"One Ford Edge owner reported that the vehicle suddenly lost braking power. The brake pedal pushed all the way to the floor, and they nearly were involved in a collision. After stopping the vehicle and turning it back on, the brakes began to work normally.  \"In another consumer complaint, the same issue happened. An independent repair shop reinstalled the master cylinder and manually bled the brake lines to fix the issue.\"  I made an appointment with All American Ford in Old Bridge, NJ and dropped my car there on August 16, 2022. I was notified on August 20 that they could find nothing wrong with the vehicle.  There was no warning nor prior symptoms of the brake failure. The brakes have continued to work since I turned the vehicle off at Pep Boys. No warning lamps or messages concerning the failure were displayed. I did come across similar failure reports for  Edges that claimed the root cause was a combination of master cylinder, brake power booster and electronic brake control module, but my dealer was unaware.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11479523,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2022","dateComplaintFiled":"08/16/2022","vin":"2fmdk3jc4eb","components":"FUEL SYSTEM, GASOLINE","summary":"The contact owns a 2014 Ford Edge. The contact stated that her vehicle would fail to start immediately after adding gas into the fuel tank as the check engine warning light would appear on the instrument panel. The vehicle would eventually start up after multiple attempts; however, the vehicle would hesitate upon depression of the accelerator pedal. The contact also mentioned that an abnormal creaking sound would emit from the front end of the vehicle. Both the dealer and the manufacturer were notified about the failure and both informed her that the vehicle was not under NHTSA Campaign Number: 15V005000 (Fuel System, Gasoline). The vehicle had yet to be repaired. The failure mileage was approximately 130,000.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11478564,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/10/2022","dateComplaintFiled":"08/10/2022","vin":"2FMDK3JC0EB","components":"VISIBILITY,ENGINE","summary":"The contact owns a 2014 Ford Edge. The contact stated that on several occasions while driving, the HVAC system would malfunction and change the temperature which caused the windows to fog. The contact stated that on one occasion while driving, the vehicle shut completely off. As a result, the contact would need to pull over to restart the vehicle and then reset the temperature. No warning lights illuminated. The dealer was notified of the failure and the contact was advised to have the vehicle diagnosed. The manufacturer was not notified of the failure. The failure mileage was 171,296.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11478389,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/09/2022","dateComplaintFiled":"08/09/2022","vin":"2FMDK3JC0EB","components":"SEATS","summary":"Driver power seat tilts backward suddenly when accelerating or backing causing driver to lose control of the vehicle.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11477195,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/02/2022","dateComplaintFiled":"08/02/2022","vin":"2FMDK3G9XEB","components":"FUEL SYSTEM, GASOLINE,ENGINE","summary":"The contact owns a 2014 Ford Edge. The contact stated while starting the vehicle, the vehicle delayed starting. The contact stated that the failure had been reoccurring and the check engine warning light would illuminate intermittently. Additionally, the contact stated that the vehicle would fail to respond while driving and depressing the accelerator pedal. The contact stated that she would stop the vehicle and would shift to park(P). The contact would then shift to drive(D)and would depress the accelerator pedal again. However, the vehicle would respond with delay. The contact stated that the failure had been recurring more frequently. The contact stated that the vehicle failed to respond while depressing the accelerator pedal and then stalled. The vehicle was towed to an independent mechanic where it was diagnosed that the high velocity fuel pump needed to be replaced. The dealer and the manufacturer were notified of the failure and informed the contact that the vehicle could not be repaired under NHTSA Campaign Number: 15V005000 (Fuel System, Gasoline) as the VIN was not included. The vehicle was not repaired. The failure mileage was approximately 100,000.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11473657,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/13/2022","dateComplaintFiled":"07/13/2022","vin":"2FMDK3JC1EB","components":"SERVICE BRAKES, HYDRAULIC","summary":"The contact owns a 2014 Ford Edge. The contact stated while driving at an undisclosed speed, the brake pedal went to the floorboard while depressed. The vehicle was taken to two different independent mechanics who diagnosed that the ABS and brake master cylinder needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 55,000.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11472106,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/15/2022","dateComplaintFiled":"07/02/2022","vin":"2FMDK4JC0EB","components":"SERVICE BRAKES","summary":"Brake petal sinking to the floor. Brakes have been changed and caliper changed as well.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11469810,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/03/2022","dateComplaintFiled":"06/17/2022","vin":"2FMDK3JC7EB","components":"POWER TRAIN","summary":"The contact owns a 2014 Ford Edge. The contact stated upon parking the vehicle in the driveway and releasing the ignition key. The message \u201cTransmission Not in Park\u201d was displayed; even though the gear shifter was in park(P). The contact then moved the gear shifter in and out of park(P) several times until the shift indicator showed that the vehicle was in park(P). The contact stated that the failure had recurred each time she parked the vehicle. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 100,000.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11469437,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2022","dateComplaintFiled":"06/15/2022","vin":"2FMDK3KC1EB","components":"SERVICE BRAKES","summary":"2014 Edge, The Vehicle won't stop on time, Brake pedal becomes very hard to press and vehicle will continue to roll out into the street.  I've heard a beep at 3 different times, brake pedal will then go to the floor, but continues to roll, My child my family is in grave dander while in vehicle.   This is a recall if every I've seen one...  [XXX]  INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11464751,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/03/2021","dateComplaintFiled":"05/16/2022","vin":"2fmdk3gcxeb","components":"ELECTRICAL SYSTEM,ENGINE","summary":"It started with something with the battery saver no dash lights respond to the key turning on of had keys programmed I\u2019ll change the ECU I change the main harness the dash harness the engine harness all from Ford ignition switch steering column module BCM I don\u2019t know I don\u2019t understand I need to get this issue fixed it\u2019s almost been seven months no vehicle I\u2019m still paying a $450 note on it and I can\u2019t get back to work without a vehicle Something got to shake I got no money bring it to no dealer. I\u2019ve changed to batteries since the incidence just because to try it nothings worked if anybody knows any info don\u2019t hesitate to contact me","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11462511,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/25/2022","dateComplaintFiled":"04/27/2022","vin":"2FMDK3JC2EB","components":"SERVICE BRAKES","summary":"Pressing the brake while parking the car and later driving it on the road. Happened all of a sudden. Loss of break pressure when I put my foot on break peddle to stop. My foot went to the floor! No warning on dash, no idiot light, nothing.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11462523,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/13/2022","dateComplaintFiled":"04/27/2022","vin":"2fmdk4jc8eb","components":"POWER TRAIN","summary":"The vehicle began emitting a strong smell intermittently, which was later determined to be gear oil from the transfer case dripping down. After the smell was originally noted  the car was driven only at low speeds and short distance to get repaired.  The car was not able to be put into reverse.  Eventually, the car began to make a grinding sound while steering and stopping.   Luckily after the strong smells started the car was never driven over 35mph and was only driven for a short distance. I could only imagine if the car was going at highway speeds.  This is putting customer's safety at risk.  This is a dangerous situation and needs to be resolved.  No warning lights illuminated during this ordeal.  I was told by the mechanic that the transfer case \"blew up\" and would need to be replaced. The car has less than  48,000 miles on it and has always been kept in a garage and up to date on service.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11460238,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/09/2022","dateComplaintFiled":"04/09/2022","vin":"2fmdk3jc8eb","components":"UNKNOWN OR OTHER","summary":"2014 ford edge backorder prevention, identical to the recall for 2021 & 2022 edge recall for distorted or camera not available NHTSA Campaign Number:\u00a022V151000. This recall should be expanded to include other years including 2014 edge as these vehicles are having the same issue. This happens every day and as soon as you put the vehicle into reverse.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11457371,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/20/2019","dateComplaintFiled":"03/19/2022","vin":"2fmdk4kc3eb","components":"ELECTRICAL SYSTEM","summary":"This is a known issue with Ford models. The door sensor does not work correctly when the doors are closed. The sensor alerts that a door is still open, and will keep the dome light on and will not allow the doors to lock. This is a huge issue with not being able to see at night with the light on, and doors not locking with children in the back seat. There is also another sensor that does not sense when the vehicle is in park. Then again you are not able to lock the doors of the vehicle.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11456971,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2021","dateComplaintFiled":"03/16/2022","vin":"2fmdk4jc6eb","components":"UNKNOWN OR OTHER","summary":"The back up camera video is upside down. It is like this 95% of the time, occasionally it will be in the correct position. Sometimes the screen is all black, but mostly is is upside down making it very difficult to use when parking!","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11448079,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/15/2022","dateComplaintFiled":"01/19/2022","vin":"2FMDK4JC9EB","components":"POWER TRAIN","summary":"The rear differential went in the car at only 100,000 miles","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11445611,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/17/2021","dateComplaintFiled":"12/30/2021","vin":"2fmdk4jc5eb","components":"SERVICE BRAKES, HYDRAULIC","summary":"The contact owns a 2014 Ford Edge. The contact stated that while driving at various speeds, the brake pedal was either stiff or soft upon depression. The contact also stated that the check engine warning light had illuminated the instrument panel. The contact had initially taken the vehicle to an independent mechanic who informed him that there was a service bulletin on the vehicle; the mechanic referred him to a dealer. Upon taking the vehicle to a dealer, he was informed that his vehicle was not covered under the service bulletin. The manufacturer had yet to be notified of the failure. The dealer repaired the vehicle. The failure mileage was 80,000.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11445214,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/16/2021","dateComplaintFiled":"12/28/2021","vin":"2fmdk4jc6eb","components":"UNKNOWN OR OTHER","summary":"When the vehicle reaches up to 80,000 miles or so, you may hear a clicking or clunking in the rear when turning or ascending. Nowhere listed in the driver's manual is a power transfer unit mentioned. Obviously, the fluid in this part has to be changed every 30,000 miles. Resulting in a very expensive repair if not done so. I am being quoted 2500.00 for the part and installation by a ford dealer. The power transfer unit blew up, has black oil and metal fragments in it.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11444661,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/17/2021","dateComplaintFiled":"12/22/2021","vin":"2FMDK3AK0EB","components":"WHEELS","summary":"Wheel cracked, found during replacement of failed tire.  Could have led to an accident if unfound. Problem found by Firestone Service Center No. No.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11442173,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2021","dateComplaintFiled":"11/30/2021","vin":"2fmdk3jc1eb","components":"FUEL SYSTEM, GASOLINE","summary":"The contact owns a 2014 Ford Edge. The contact stated that while driving at an undisclosed speed, the powertrain malfunction warning light was illuminated, then the vehicle stalled. The vehicle was taken to the dealer and diagnosed with throttle body failure. The dealer replaced the throttle body. The manufacturer was made aware of the failure but informed the contact that the VIN was included in any recalls and referred the contact to file a complaint with NHTSA. The failure mileage was 58,338.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11441254,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/23/2020","dateComplaintFiled":"11/22/2021","vin":"2FMDK3JC2EB","components":"UNKNOWN OR OTHER","summary":"The contact owns a 2014 Ford Edge. The contact stated while driving 40 MPH and approaching a stop sign, she had to depress the brake pedal to the floor to stop the vehicle. The contact also stated she heard an abnormal noise. The contact stated no warning light was illuminated. The contact took the vehicle to the local dealer, where it was diagnosed with needing the brake booster to be replaced. The vehicle was repaired but on 11/8/2021, she began to experience the failure again. The contact took the vehicle back to local dealer, where it was diagnosed with needing the brake master cylinder to be replaced. The master cylinder was replaced 11/22/2021 but failed to fix the failure. The dealer informed the contact that the hydraulic control unit needed to be replaced. The vehicle was not repaired but was pending the repair. The manufacturer had been informed of the failure. The failure mileage was 64,800 as of 2/14/2022.  The contact stated that the hydraulic control unit was not replaced and the vehicle was taken to another mechanic. The right rear caliper piston was repaired. The failure has not reoccurred.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11437720,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/21/2021","dateComplaintFiled":"10/21/2021","vin":"2FMDK3AK0EB","components":"SERVICE BRAKES","summary":"Brake pedal became very hard to press down, severely limiting the ability to stop the vehicle. The brake booster is available for inspection.   It appears that there was a recall for 2009-2013 models but not for the 2014. My car was built and assembled in December of 2013 at the same plant installed the defective boosters.   There were no warning lights or indication of a problem.   The brake booster has been replaced by a reputable shop.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11437215,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/10/2021","dateComplaintFiled":"10/18/2021","vin":"2fmdk3jc8eb","components":"SERVICE BRAKES","summary":"The contact's mother owns a 2014 Ford Edge. The contact stated that while the brake pedal was depressed, the brake pedal was traveling to the floorboard. The vehicle was taken to the dealer where the contact was unaware if there was a diagnostic test performed. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 68,000.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11436556,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/28/2021","dateComplaintFiled":"10/13/2021","vin":"2FMDK4JC6EB","components":"POWER TRAIN","summary":"The contact owns a 2014 Ford Edge. The contact stated while driving at various speeds and making a turn, the rear end of the vehicle made abnormal sounds. The vehicle was taken to the independent mechanic who diagnosed that the half-shaft of the vehicle had detached from the transaxle, and the failure was related to NHTSA Campaign Number: 14V393000 (Power Train). The dealer was not notified of the failure. The manufacturer was notified of the failure and informed the contact that his vehicle could not be repaired under the recall for NHTSA Campaign Number: 14V393000 (Power Train) because the VIN was not included in the recall. The vehicle was not repaired. The approximate failure mileage was 113,000.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11433706,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/20/2021","dateComplaintFiled":"09/20/2021","vin":"2FMDK4KC8EB","components":"UNKNOWN OR OTHER","summary":"Heat and defrost malfunction. Driver side blows cold defrost and hot on passenger side.  Potentially a safety issue as there is no way to defrost driver side windshield in cold weather","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11430547,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/25/2021","dateComplaintFiled":"08/25/2021","vin":"2FMDK4KC5EB","components":"UNKNOWN OR OTHER","summary":"While driving the wrench light will come on, vehicle will lose all power and vehicle becomes difficult to steer and brake. Once the vehicle stops vehicle needs to shut down, wait several minutes and then restarted. Once vehicle is on again the light goes out","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11428240,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/08/2021","dateComplaintFiled":"08/08/2021","vin":"2fmdk4kc2eb","components":"LATCHES/LOCKS/LINKAGES","summary":"door ajar warning dome lights stay on doors don't lock child opened door while moving","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11427756,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/26/2021","dateComplaintFiled":"08/04/2021","vin":"2FMDK4GC5EB","components":"SERVICE BRAKES","summary":"The contact owns a 2014 Ford Edge. The contact stated that while driving at an undetermined speed, the brake pedal was depressed however, the pedal was hard to depress to the floorboard. Additionally, while starting the vehicle, there was an abnormal squealing sound detected. While driving up hill with the cruise control engaged, the brake pedal was hard to depress and the cruise control failed to disengage. The vehicle was taken to the local dealer but was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 128,000.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11427227,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/25/2021","dateComplaintFiled":"07/30/2021","vin":"2FMDK3KC3EB","components":"ELECTRICAL SYSTEM,STRUCTURE","summary":"Door ajar light strays on although door is completely closer, not allowing for door to lock and causing a distracting dinging sound with trying to drive, this also causes the other doors not to lock, as well as kills the battery leaving people stranded.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11426714,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/26/2021","dateComplaintFiled":"07/27/2021","vin":"2FMDK3AK0EB","components":"POWER TRAIN","summary":"The following happens roughly a few times a month but cannot be reproduced intentionally\u2026.  I pull into my garage, or a parking space, etc and put the car in PARK, the dashboard shows a P for Park but it also shows a message that says car needs to be in park in order to shut off (something a long these lines\u2026) so I have to jiggle it for a few seconds for it to register that it\u2019s in park. It also starts paddle shifting by itself while I am driving!!! I believe what is happening is related to the existing recalls (20V692000 & 14V393000) on  Edge\u2019s, but does not include my VIN. Please HELP!","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11426296,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/20/2021","dateComplaintFiled":"07/24/2021","vin":"2FMDK4JCXEB","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"Window Master Switch  and door wire harness on drivers door does not operate.  Can not open any windows on the vehicle.  Rear windows will not open from rear door switches also. In case of accident windows can not be opened for exit purposes.  Can not open windows if stopped by a police officer, whereas, they may feel threatened by occupant in vehicle.  Is this a safety feature to be able to open windows. Ford dealer performed a vehicle check on May 20, 2021 and indicated the door harness may need replacement and the window master switch. Ford indicated the vehicle is 7 years old and the part is likely not made by Ford anymore. Ford has no way to correct the issue. There were no warning lights, messages, regarding the stoppage on May 20, 2021","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11425164,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/13/2021","dateComplaintFiled":"07/16/2021","vin":"2FMDK3JC2EB","components":"POWER TRAIN","summary":"I was out of town on the by pass went over a RR track slowly then took back off and heard a popping noise, went about 4 more miles and turned off as soon as I straighten my steering wheel out to head on down the road a big pop and my car stopped hard and jerked us and motor rev up. Got out to see what happened. My front tire was sideways. I\u2019m so glad I had just turned off the by pass (60 mph) and was going slow.  The axle and ball joint broke.  It scared me to think what could have happened  to us.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11423590,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/25/2021","dateComplaintFiled":"07/06/2021","vin":"2FMDK3GC1EB","components":"SERVICE BRAKES, HYDRAULIC","summary":"The contact owns a 2014 Ford Edge. The contact stated while driving approximately 35 mph, the service engine warning light illuminated, and the wrench was displayed on the instrument panel. The contact took the vehicle to the dealer who diagnosed a brake booster and vacuum leak. The vehicle was repaired by an independent mechanic. The manufacturer was not made aware of the failure. The approximate failure mileage was 53,495.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11423174,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2021","dateComplaintFiled":"07/01/2021","vin":"2FMDK4AK8EB","components":"SERVICE BRAKES","summary":"Brake Booster issue.  Brake pedal feels spongy/soft when trying to stop.  Vehicle makes a whirring/hissing noise when letting off the brake pedal.  The car feels like it won't stop in time for a stop sign or stop light while going as slow as 25 mph.  There is an extended warranty on this make/model, but Ford refuses to honor it and fix it.  I have a vehicle with less than 65,000 miles that is undriveable.  No warning lights came on the dashboard at all.  The brakes got spongy out of no where.  No warning.  Ford has confirmed the issue.  No accidents in the vehicle because I refuse to drive it now.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11421810,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/21/2021","dateComplaintFiled":"06/22/2021","vin":"2FMDK3KC8EB","components":"ENGINE","summary":"Driving down the hwy, lost all acceleration. Engine still alive, had power, radio, air etc  Had to coast to the side of the road. Restarted car after a few minutes and problem resolved. Took to dealer but they could not find a code. Suggested replacing throttle body as possible solution based on how often they see this.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11416618,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/17/2019","dateComplaintFiled":"05/14/2021","vin":"2FMDK4JC1EB","components":"BACK OVER PREVENTION","summary":"BACKUP CAMERA INTERMITTENTLY GOES BLACK AND BLANK.  IT GIVES A WARNING THAT THE CAMERA IS NOT AVAILABLE.  TOOK IT TO THE DEALER WHEN IT FIRST STARTED HAPPENING IN 2019, BUT THEY WANTED OVER  $1000 TO FIX IT.  THERE IS A RECALL FOR THE 2020 WITH THIS PROBLEM DUE TO AN ELECTRICAL ISSUE.  WHY IS THE 2014 NOT INCLUDED?","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11415309,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2021","dateComplaintFiled":"05/05/2021","vin":"2FM0K4AK7EB","components":"UNKNOWN OR OTHER","summary":"THE VEHICLE INSTRUMENT CLUSTER DISPLAYS A \"DRIVER DOOR AJAR\" WARNING...DESPITE THE DOOR BEING FULLY CLOSED.  THE DOME LIGHTS STAY ON, AND AN \"ENGINE ON\" ALERT APPEARS, AS WELL.  TO CLEAR IT, THE DRIVER'S DOOR MUST BE CLOSED SEVERAL TIMES.  IT IS OCCURRING MORE AND MORE OFTEN.  THE VEHICLE IS STATIONARY DURING THIS PROBLEM.  IT SEEMS THIS IS A RAMPANT PROBLEM FROM WHAT MY RESEARCH INDICATES...AND SHOULD SEEMINGLY DICTATE A FACTORY RECALL.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11413580,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/10/2020","dateComplaintFiled":"04/23/2021","vin":"2FMDK4KC0EB","components":"FUEL/PROPULSION SYSTEM","summary":"I SEE THAT SOME 2014 FORD EDGE VEHICLES HAVE A FUEL PUMP RECALL. WHY IS MY 2014 FORD EDGE NOT INCLUDED. I HAVE HAD TO REPLACE THE FUEL PUMP.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11405802,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/23/2021","dateComplaintFiled":"03/31/2021","vin":"2FMDK3KC2EB","components":"SERVICE BRAKES","summary":"TL* THE CONTACT OWNS A 2014 FORD EDGE. THE CONTACT STATED WHILE DRIVING 65 MPH, THE BRAKES FAILED TO ENGAGE AND WAS DIFFICULT TO DEPRESS. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE BRAKE BOOSTER NEEDED TO BE REPLACED. THE CONTACT RELATED THE FAILURE TO AN UNKNOWN RECALL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT UNDER RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 105,000.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11403122,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/14/2021","dateComplaintFiled":"03/15/2021","vin":"2FMDK4AK2EB","components":"FUEL SYSTEM, GASOLINE,POWER TRAIN,ENGINE","summary":"TL* THE CONTACT OWNS A 2014 FORD EDGE. THE CONTACT STATED THAT WHILE HER HUSBAND WAS DRIVING 65 MPH, THE VEHICLE LOSS MOTIVE POWER AND DECELERATED. THE CONTACT'S HUSBAND PULLED OVER TO AN EXIT RAMP WHERE THE VEHICLE STALLED. THE CONTACT AND HER HUSBAND EXITED THE VEHICLE AND PUSHED THE VEHICLE TO A REST STOP. THE CONTACT'S HUSBAND WAITED FOR A MOMENT TO RESTART THE VEHICLE AND CONTINUED DRIVING TO HIS RESIDENCE. THERE WAS NO WARNING LIGHT ILLUMINATED. THE CONTACT'S HUSBAND TOOK VEHICLE TO AN UNKNOWN DEALER TO BE DIAGNOSED WHICH WAS STILL PENDING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 76,000.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11397002,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/10/2021","dateComplaintFiled":"02/19/2021","vin":"2FMDK4GC1EB","components":"ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES","summary":"TL* THE CONTACT OWNS A 2014 FORD EDGE. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, THE DOOR AJAR LIGHT REMAINED ILLUMINATED WITH THE FRONT DRIVER'S SIDE DOOR CLOSED. DURING THE FAILURE, THE DOOR COULD NOT BE LOCKED AND THE INTERIOR LIGHTS REMAINED ILLUMINATED. ON ONE OCCASION, THE FRONT DRIVER'S SIDE DOOR LOCK HAD FROZEN AND THE DOOR COULD NOT BE PROPERLY SECURED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER MEDVED FORD LOCATED AT 1404 S WILCOX ST CASTLE ROCK, CO 80104 WHO DIAGNOSED THAT THE FRONT DRIVER'S SIDE DOOR LOCKING ASSEMBLY WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11394965,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/03/2020","dateComplaintFiled":"02/06/2021","vin":"2FMDK4KC5EB","components":"AIR BAGS","summary":"THE FIRST EPISODE WAS HITTING A DEER HEAD ON AT 45MPH THE AIRBAGS NEVER WENT OFF. THE SECOND EPISODE WAS ANOTHER DIRECT HIT HEAD ON FROM REAR ENDING SOMEONE WHO CUT INFRONT OF ME. THE AIRBAGS DID NOT DEPLOY EITHER TIME AND THE POLICE OFFICERS AND EVERYONE INVOLVED WERE SURPRISED THEY DIDN'T.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11394516,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/03/2021","dateComplaintFiled":"02/03/2021","vin":"2FMDK3GC8EB","components":"UNKNOWN OR OTHER","summary":"PUT THE CAR IN PARK MODE, TURNED OFF KEY, REMOVED KEY, WAS EXITING THE VEHICLE AND IT STARTED INDICATING THE CAR WAS NOT IN PARK.  THIS HAS HAPPENED TWICE AND BOTH TIMES THE VEHICLE STARTED MOVING AS IT WAS IN NEUTRAL EVEN THOUGH THE KEY WAS REMOVED AND IT SHOWED IN PARK","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11384259,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/14/2020","dateComplaintFiled":"12/20/2020","vin":"2FMDK4KC8EB","components":"POWER TRAIN","summary":"BOUGHT VEHICLE APPROX 1.5 YEARS AGO FROM A CHRYSLER DEALER WITH 28000 MILES. PRESENTLY ABOUT 46000 MILES. WHILE DRIVING AT CITY SPEED, CAME TO A RED LIGHT AND STARTED SMELLING THIS ODOR OF BURNT DIFFERENTIAL FLUID OR ROTTEN EGG SMELL. IMMEDIATELY CALLED DEALER AND MADE APPT, FOR FOLLOWING DAY. WE WERE TOLD IT WAS NOT THE CATALYTIC CONVERTER (WHICH WE THOUGHT IT WAS  AND UNDER WARRANTY), BUT IT WAS THE CPU UNIT.  WE WERE ALSO TOLD IT WOULD COST US $3000.00 . THE WARRANTY ON THE UNIT IS 5 YEARS OR 60000 MILES. WHICHEVER COMES FIRST. HOW COULD THIS HAPPEN ON A UNIT THAT NORMALLY LASTS A LIFETIME.  ESPECIALLY AT 46000 MILES. WE DID SOME RESEARCH BECAUSE DEALER SAID THEY CANNOT WARRANTY OR EVEN CHECK WITH MANUFACTURE ON WARRANTY. WE FOUND THAT THIS IS A COMMON DEFECT WITH THE 2014 FORD EDGE ANF FORD KNOWS THE ISSYE AND WILL NOT DO ANYTHING TO RECALL OR REPAIR ANY OF THESE ISSUES. WE DONT HAVE $3000 DOLLARS TO REPAIR THE ISSUE BUT AM DISAPPOINTED THAT WE HAVE TO MAKE A KNOWN REPAIR ON A VEHICLE BOUTGHT A YEAR AND A HALF AGO THAT SHOULD NOT HAPPEN. THERE HAVE BEEN NEWS REPORTS ON TV ABOUT THIS PARTICULAR ISSUE ON ITS SAFETY . HTTPS://BC.CTVNEWS.CA/MOBILE/FORD-OWNER-FEARS-FOR-HER-SAFETY-AFTER-SERIOUS-CAR-MALFUNCTION-1.3139692 . PLEASE ADVISE AND CHECK THIS NEWS REPORT. RIGHT NOW THIS VEHICLE WE SPENT $22000 THOUSAND IS PARKED AND CANNOT BE DRIVEN BECAUSE IT'S TOO DANGEROUS","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11384266,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/15/2020","dateComplaintFiled":"12/20/2020","vin":"2FMDK4KC8EB","components":"POWER TRAIN","summary":"I HAD SENT YOU A COMPLAINT  ABOUT MY VEHICLE.  COMPLAINT NUMBER 11384259 STATING THE VEHICLE CPU WAS DEFECTIVE. WHAT I MEANT TO SAY WAS \"THE PTU UNIT IS DEFECTIVE\"{ POWER TAKE OFF UNIT.}. THANK YOU AND I APOLOGIZE FOR THE MISTAKE.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11377095,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/03/2020","dateComplaintFiled":"11/30/2020","vin":"2FMDK3KC1EB","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER,SERVICE BRAKES","summary":"1.PRESS OR LOOSING OFF BRAKES PEDAL GIVES A KNOCKING NOISE. 2. REAR VIEW CAMERA FLICKERS & SHUT OFF WITH A WARNING MESSAGE. 3. REARVIEW SIDE MIRRORS DO NOT WORK. 4. LIGHTER PLUG LOCATED BY MIDDLE COMPACT TOWARDS BACK ROW DOES NOT WORK.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11376219,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/28/2020","dateComplaintFiled":"11/24/2020","vin":"2FMDK4KC1EB","components":"ENGINE","summary":"VEHICLE REPEATEDLY HAS STALLED WHILE DRIVING.  ALSO WILL SOMETIMES START WITH A ROUGH IDLE AND CHECK ENGINE LIGHT.  PROBLEM IS RESOLVED IF VEHICLE IS TURNED OFF AND RESTARTED.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11375814,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/08/2018","dateComplaintFiled":"11/22/2020","vin":"2FMDK3JC2EB","components":"ELECTRICAL SYSTEM,BACK OVER PREVENTION","summary":"REAR BACKUP CAMERA CAN SHOW DISTORTED IMAGES OR SUDDENLY GO DARK WHEN ENGINE IS RUNNING AND PUT INTO REVERSE WHEN BACKING UP. CAMERA IMAGE IS SPORADIC. IT WILL SOMETIMES FLICKER AND GO OUT OR NOT ENGAGE AT ALL SHOWING EITHER A BLACK OR BLUE SCREEN AND SAYING \"REAR CAMERA NOT AVAILABLE\". HAPPENS W/O WARNING. WARMER WEATHER EFFECTS IT MORE OFTEN THAN IN COLD OR WHEN FOOT IS APPLIED TO THE BRAKE. I PURCHASED CAR BRAND NEW FROM FORD DEALERSHIP AND THIS STARTED HAPPENING AFTER WARRANTY WAS UP. TOOK TO FORD DEALERSHIP TO DIAGNOSE  COST ESTIMATE OVER $800 TO FIX. TOOK TO LOCAL REPAIR SHOP AND WAS TOLD IT WAS ELECTRICAL AND NEEDED A CODE THAT THEY COULDN'T ACCESS. THERE'S A RECALL  FOR 2020 FORD EDGE VEHICLES ON THIS MATTER AS THIS SHOULD BE GRANDFATHERED IN IN THE RECALL. IT DOES THE SAME EXACT THING! I HAVE VIDEO THAT SHOWS MUCH MORE HOW THIS HAPPENS.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11374594,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/02/2020","dateComplaintFiled":"11/13/2020","vin":"2FMDK4GC3EB","components":"STEERING,POWER TRAIN,ELECTRICAL SYSTEM","summary":"POWER TRANSFER UNIT LEAKING AFTER 80,000 MILES, HAD THE VEHICLE SERVICED TO REPLACE PTU AND NEW PTU IS ALSO LEAKING.  OTHER DRIVING ISSUES HAVE OCCURRED SINCE INCLUDING LOSING POWER STEER CAPABILITY ON WHILE DRIVING AT LOW SPEEDS ON UNEVEN ROADS, UNABLE TO ACCURATELY RECREATE THE ISSUE AS IT IS VERY INTERMITTENT.  ALL CHECK ENGINE LIGHTS, WRENCH, AND ADVANCETRAC DASHBOARD WARNINGS FLASH WHEN ELECTRICAL AND PROPULSION SYSTEMS MALFUNCTION.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11373854,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/06/2020","dateComplaintFiled":"11/09/2020","vin":"2FMDK4KC8EB","components":"VEHICLE SPEED CONTROL","summary":"1ST OCCURRENCE WAS WHEN I WAS DRIVING ON THE INTERSTATE AND THE VEHICLE SUDDENLY STOPPED ACCELERATING AND WENT INTO LIMP MODE (A WRENCH WAS DISPLAYED ON THE DASHBOARD). I WAS NOT ABLE TO ACCELERATE AT ALL AND HAD TO PULL OFF THE INTERSTATE. TURNED OFF THE VEHICLE AND TURNED IT BACK ON AND THE WRENCH AND CHECK ENGINE LIGHT WAS OFF. THIS NOW OCCURS EVERY DAY AND IS A SAFETY ISSUE, IT HAPPENED WHEN I WAS MAKING A TURN AT A BUSY INTERSECTION AND ALMOST ENDED UP IN ANOTHER DRIVER HITTING ME AS I HAD NO POWER TO ACCELERATE OUT OF THE WAY. IN RESEARCHING THE ISSUE I BELIEVE IT IS DUE TO A FAULTY THROTTLE BODY CONTROL BUT AM UNABLE TO DIAGNOSE IT SINCE THE CHECK ENGINE LIGHT AND THUS ERROR CODE GOES AWAY WITH EVERY RESTART...AT THE VERY LEAST IT SHOULD TELL ME WHAT THE LAST ERROR CODE WAS.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11366884,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/22/2020","dateComplaintFiled":"10/28/2020","vin":"2FMDK3JC7EB","components":"SEATS,SERVICE BRAKES","summary":"WHEN YOU ARE DRIVING AND BRAKING, THE PEDAL IS VERY STRONG AND THE CAR HARDLY STOPS","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11362510,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2020","dateComplaintFiled":"10/03/2020","vin":"2FMDK4KC3EB","components":"ELECTRICAL SYSTEM","summary":"DOOR AJAR ALERT COMES ON AFTER CLOSING DRIVER DOOR CAUSING INTERIOR DOME LIGHT TO STAY ON AND EXTERNAL LOCKING MECHANISM DOES NOT WORK SUCH AS LOCK CODE BUTTONS AND HAND SENSOR CAUSING THE VEHICLE NOT TO LOCK. THIS HAPPENS WHEN EXITING THE VEHICLE. CONCERN FIR BATTERY DRAIN, UNSECURED VEHICLE AND EXTRA LIGHTING WHEN DRIVING. HAVE HAD AN INTERMITTENT ISSUE WITH BACK HATCH DOOR STATING SAME THING. NOTED THIS IS AY KNOWN PROBLEM WITH PREVIOUS YEAR FORD EDGE PRODUCTS AND MANY COMMENTS OUT IN THE INTERNET BY OTHER FORD EDGE OWNERS. THIS HAS BEEN HAPPENING OVER THE LAST SEVERAL MONTHS","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11361997,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/20/2020","dateComplaintFiled":"09/30/2020","vin":"2FMDK3GC7EB","components":"SERVICE BRAKES","summary":"MY BRAKES MAKE A HISSING SOUND AND IT'S VERY HARD TO BRAKE. THE BRAKE PEDAL HARDLY MOVES WHEN I GO TO USE THE BRAKES.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11360191,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/20/2020","dateComplaintFiled":"09/21/2020","vin":"2FMDK3JC5EB","components":"ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE","summary":"MY CAR HAS COMPLETELY SHUT OFF WHILE DRIVING 70 MPH ON THE HIGHWAY!! A WRENCH ICON LIGHTS UP ON THE DASH BOARD. I CAN BARELY COAST TO THE SIDE OF THE ROAD BEFORE CAR COMES TO A COMPLETE STOP. I WAS SOOO AFRAID OF BEING KILLED! THE MECHANIC CHECKED AND SAYS THERE IS NOTHING WRONG WITH MY CAR. IT HAS HAPPENED 4 MORE TIMES. THE CAR STARTS UP AFTER I CAN PUT IT IN PARK AND DRIVES LIKE NOTHING HAPPENED UNTIL THE NEXT INCIDENT. WHO WILL HAVE TO DIE BEFORE FORD FINDS THE PROBLEM?","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11355490,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/14/2020","dateComplaintFiled":"09/17/2020","vin":"2FMDK3JC7EB","components":"POWER TRAIN","summary":"MY VEHICLE LOST POWER. A WRENCH ICON APPEARED ON THE DASH. I WAS ENTERING  A GAS STATION SO  THE CAR WAS IN MOTION AND I WAS ABLE TO PARK. I LOOKED IT UP AND FOUND OUT IT WAS A THROTTLE BODY FAILURE.. I HAD IT TOWED TO A FORD DEALER. I DIDNT TRUST TO DRIVE IT. FORD COULD NOT DUPLICATE  THE ISSUE BUT THE CODE WAS RETAINED.P2111. THE ISSUE WAS NOT COVERED UNDER THE RECALL WHICH WAS DISAPPOINTING.  IF IT'S A KNOWN ISSUE IT SHOULDNT MATTER THE YR AND VIN#. IT'S A DANGEROUS ISSUE. IT WAS COVERED  UNDER MY EXTENDED WARRANTY  LUCKILY AND WAS REPAIRED.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11349655,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/31/2020","dateComplaintFiled":"08/16/2020","vin":"2FMDK3JC0EB","components":"SEATS","summary":"POWER SEAT ASSEMBLY IS BROKEN AND IT LOOKS TO BE A COMMON PROBLEM AND IT NEEDS ADDRESSED ASAP BEFORE SOMEONE GET KILLED. MY FAMILY WAS DRIVING ON THE INTERSTATE AND THE SEAT MADE A VERY FAST \"ZIP\" OR \"RATCHETING\" NOISE AND IMMEDIATELY TILTED BACKWARDS SEVERAL INCHES CAUSING ME TO SWERVE ALL OVER THE ROAD. IN MY SEARCH OF THIS PROBLEM, I FOUND IT WAS A VERY COMMON PROBLEM AND A VERY EXPENSIVE FIX ALL THE WHILE FORD REFUSES KNOWING ABOUT IT","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11344225,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/07/2020","dateComplaintFiled":"08/09/2020","vin":"2FMDK3JCXEB","components":"ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM","summary":"'WHEN THIS CONDITION OCCURS, THE MALFUNCTION INDICATOR LAMP (MIL) OR WRENCH LIGHT WILL ILLUMINATE AND THE VEHICLE MAY ENTER A LIMITED LIMP HOME MODE,' FEDERAL OFFICIALS SAID. 'IN THIS MODE, ENGINE POWER AND VEHICLE SPEED ARE REDUCED, WHILE FULL FUNCTION OF THE POWER STEERING, POWER BRAKING, LIGHTING, AND CLIMATE CONTROL SYSTEMS ARE MAINTAINED.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11343803,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/18/2020","dateComplaintFiled":"08/07/2020","vin":"2FMDK4KC3EB","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"DRIVER DOOR AJAR WARNING WON'T GO OUT.  DOORS WON'T LOCK.  BATTERY DRAINS.  TRANSMISSION NOT IN PARK WARNING.  THESE WARNINGS COME ON WHILE PARKED AND WHILE THE VEHICLE IS MOVING.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11342912,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/30/2020","dateComplaintFiled":"08/03/2020","vin":"2KMDK4KC5EB","components":"POWER TRAIN,ENGINE","summary":"VEHICLE LOSSES POWER WHILE TRAVELING ON HIGHWAY AND CITY STREET. MUST PULLL OVER AND RESTART THE VEHICLE. NO SET SPEED. PRESS THE ACCELERATOR PEDAL VEHICLE CREEPS ALONG.  VERY CONCERNED WITH THE SAFWTY OF THE VEHICLE TRAVELING ALONG THE HIGHWAY. HAVE SPOKEN WITH THE DEALER AND TWEHY ARE LOOKING INTO IT.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11341155,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/29/2020","dateComplaintFiled":"07/23/2020","vin":"2FMDK3JC6EB","components":"LATCHES/LOCKS/LINKAGES","summary":"TL* THE CONTACT OWNS A 2014 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE FRONT DRIVER DOOR AJAR WARNING LIGHT WAS ILLUMINATED. THE CONTACT PULLED OVER AND ATTEMPTED TO CLOSE THE DOOR HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN TO ALLAN VIGIL FORD LOCATED AT 6790 MT ZION BLVD, MORROW, GA 30260, (678) 364-7350, AND THE MECHANIC WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH MANUFACTURER COMMUNICATION NUMBER: 19N09 (LATCHES/LOCKS/LINKAGES, STRUCTURE) HOWEVER, THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS 55,000.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11340206,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/16/2020","dateComplaintFiled":"07/19/2020","vin":"2FMDK3JC8EB","components":"ELECTRICAL SYSTEM","summary":"OUR FORD EDGE WILL INTERMITTENTLY LOOSE POWER AND DROPS TO A ROUGH IDLE, ENGINE LIGHT COMES ON. THIS CAN HAPPEN AT HWY SPEEDS OR ACCELERATING FROM A STOP. THE ERROR CODE GIVEN IS P2111 TAC SYSTEM-ACTUATOR STUCK OPEN. I CAN TURN THE SWITCH OFF THEN RESTART IT AND IT MIGHT RUN OKAY FOR AWHILE OR NOT. THROTTLE BODY IS CLEAN AND ALL CONNECTORS SEEM TO LOOK GOOD, NO CORROSION.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11338377,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/07/2020","dateComplaintFiled":"07/09/2020","vin":"2FMDK4JCXEB","components":"UNKNOWN OR OTHER","summary":"I HAVE A FAULTY DOOR LATCH ISSUE. WHEN I TURN MY CAR ON AND START DRIVING, THE DRIVER DOOR AJAR LIGHT WON'T GO OFF AND I CAN OPEN MY DOORS WHILE DRIVING.  WHEN I SHUT THE CAR OFF, THE LIGHTS WON'T GO OFF INSIDE THE CAR AND THE CAR CONTINUES TO DING LIKE THE DOOR IS OPEN. THIS WILL CAUSE MY BATTERY TO GO DEAD.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11337238,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2020","dateComplaintFiled":"07/02/2020","vin":"2FMDK3JC1EB","components":"UNKNOWN OR OTHER","summary":"WHEN I CLOSE MY DRIVER DOOR, IT TELLS ME THAT MY DOOR IS AJAR. I KNOW MY DOOR IS CLOSED SO I PUT MY CAR IN DRIVE AND IT TELLS ME THAT MY TRANSMISSION IS NOT IN PARK. I KNOW THAT THERE WAS AN ISSUE WITH THE 2013 FORD EDGE DOOR LATCH ON THE DRIVER DOOR. I DO NOT BELIEVE THAT FORD HAS CORRECTED THE PROBLEM. I HAVE TO CLOSE MY DOOR 3 TO 4 TIMES EVERY TIME I GET IN MY CAR JUST TO MAKE THE INDICATOR STOP DINGING.  *TR","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11331082,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/26/2020","dateComplaintFiled":"06/26/2020","vin":"2FMDK3AK96B","components":"POWER TRAIN,VEHICLE SPEED CONTROL","summary":"FROM A STOP OR AT LOW SPEEDS THE SUV LUNGES FORWARD WITHOUT WARNING.  THIS HAS HAPPENED SEVERAL TIMES OVER THE PAST FEW MONTHS.  WHEN SUV WAS PURCHASED NEW; THE TRANSMISSION FAILED AND I WAS WITHOUT A CAR FOR THEEE WEEKS.  I HAVE MAINTAINED THE SUV AND ALL ISSUED RECALLS HAVE BEEN FIXED.  THIS IS A MAJOR ISSUE AND ANYTIME I TAKE IT TO FORD DEALERSHIP THEY FIND NO ISSUE.  LET ME TELL YOU; THIS IS AN ISSUE!  MY LAST THREE VEHICLES HAVE BEEN FORDS AND WOULD APPRICIATE THIS ISSUE BE SOLVED","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11329480,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/15/2020","dateComplaintFiled":"06/17/2020","vin":"2FMDK3KC6EB","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING,UNKNOWN OR OTHER","summary":"THE DRIVER SIDE DOOR SENSOR/ LATCH IS FAILING. DOOR IS CLOSED OR SLAMMED MULTIPLE TIMES AND SENSOR SHOWS ERRORS OF: DOOR AJAR, TRANSMISSION NOT IN PARK, ENGINE ON BECAUSE IT DOESN'T SENSE THE DOOR BEING SHUT. THEREFORE THE OVERHEAD LIGHT STAYS ON AND CAN POTENTIALLY DRAIN BATTERY. IF CONTINUING TO DRIVE WITH WARNING IT WILL BEEP EVERY FEW SECONDS. THE DOORS WILL NOT AUTOMATICALLY LOCK. WHEN GETTING OUT OF CAR AND LOCKING. IT NEEDS TO BE SHUT MULTIPLE TIMES SO LIGHT DOESN'T STAY ON AND OR ALARM WILL NOT SET.  *TR","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11327792,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2020","dateComplaintFiled":"06/08/2020","vin":"2FMDK3JC8EB","components":"ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES,UNKNOWN OR OTHER","summary":"DRIVER SIDE DOOR LATCH/SENSOR MALFUNCTION.  DUE TO MANUFACTURE DATE OF OCTOBER 2014 MY VEHICLE IS NOT ELIGIBLE UNDER CURRENT RECALL FOR THE LATCH (19N09) HOWEVER MY VEHICLE IS CURRENTLY AT THE DEALERSHIP HAVING THE PART REPLACED WITH OUT OF POCKET EXPENSE.  *TR","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11325643,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/23/2020","dateComplaintFiled":"05/23/2020","vin":"2FMDK3JC0EB","components":"ELECTRONIC STABILITY CONTROL (ESC),ENGINE","summary":"RANDOM STALLING. USUALLY WHEN SLOWING DOWN.  DASHBOARD LIGHTS UP ALL KINDS OF WARNINGS.  NO CODES.  SHIFT IS LOCKED IN PARK AND CAN NOT MOVE VEHICLE.  ALWAYS ABLE TO RESTART WITHOUT ISSUE AFTER SOME DELAY.  SEEMS TO HELP TO UNCONNECT POSITIVE BATTERY TERMINAL AND DRAIN CHARGE.  *TR","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11323967,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/09/2020","dateComplaintFiled":"05/09/2020","vin":"2FMDK4GC2EB","components":"POWER TRAIN","summary":"I WAS PARKED WITH THE CAR ON FOR ABOUT 15 MINUTES WHEN OUT OF NO WHERE THE POWER TRAIN MALFUNCTION/REDUCED POWER LIGHT CAME ON. THE SUV HAS A LOUD CLUNK SOUNDS WHEN I TRY TO MOVE IT. THIS IS THE SECOND TIME THIS HAS HAPPENED WITHIN 2 YEARS. THE FIRST TIME I WAS DRIVING AND GET STRANDED ON THE ROAD.  *TR","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11323011,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2020","dateComplaintFiled":"05/02/2020","vin":"2FMDK3JCXEB","components":"SERVICE BRAKES","summary":"HARD BREAK WHEN BREAKING, HAVE TO STEP ON BREAK WITH FULL FORCE IN A LONG DISTANCE TO GET A STOP.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11321408,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/04/2020","dateComplaintFiled":"04/17/2020","vin":"2FMDK3KC8EB","components":"UNKNOWN OR OTHER","summary":"THE DRIVER SAID DOOR WON'T REGISTER AS CLOSED SO THE DOOR AJAR LIGHT STAYS ON. THIS THEN WON'T ALLOW THE DOORS TO LOCK AND KEEPS THE DOME LIGHT ON. HOW DO YOU KNOW IF THE DOOR IS REALLY SHUT OR NOT ? IT MAKES THE CAR ALMOST USELESS SINCE IT THINKS THE DOOR IS NOT SHUT AND HOW DO YOU KNOW IF IT IS OR NOT.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11317674,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2020","dateComplaintFiled":"03/12/2020","vin":"2FMDK4JC5EB","components":"STRUCTURE","summary":"DOOR AJAR LIGHT ON BUT DOOR IS SHUT.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11317211,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/09/2020","dateComplaintFiled":"03/10/2020","vin":"2FMDK4GC3EB","components":"POWER TRAIN,ENGINE","summary":"TL* THE CONTACT OWNS A 2014 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 30 MPH, THERE WAS AN ABNORMAL SOUND COMING FROM THE ENGINE. THERE WAS NO WARNING LIGHT ILLUMINATED. THE CONTACT PULLED OVER AND THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TRANSFER CASE EXPLODED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V393000 (POWER TRAIN) HOWEVER, THE VIN WAS NOT INCLUDED. THE DEALER WAS NOT NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO THE NHTSA. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 82,000.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11311637,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/10/2019","dateComplaintFiled":"02/26/2020","vin":"2FMDK3JC5EB","components":"FUEL/PROPULSION SYSTEM","summary":"TL* THE CONTACT OWNS A 2014 FORD EDGE. THE CONTACT STATED WHILE DRIVING AT 35 MPH, THE VEHICLE EXPERIENCED AN EXCESSIVE FUEL LEAK. THE CONTACT STATED THAT THERE WAS A MILD FUEL ODOR ENTERING THROUGH THE A/C VENTS INSIDE THE CABIN OF THE VEHICLE. THE VEHICLE WAS TAKEN TO TATE DODGE CHRYSLER JEEP RAM (7429 RITCHIE HWY, GLEN BURNIE, MD 21061) TO BE DIAGNOSED WHICH WAS STILL PENDING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT OFFERED NO ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 82,000.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11302670,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/15/2019","dateComplaintFiled":"01/28/2020","vin":"2FMDK3JC4EB","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING,UNKNOWN OR OTHER","summary":"DOOR AJAR / TRANSMISSION NOT IN PARK SENSOR IS NOT WORKING PROPERLY.  UNSAFE CONDITION NOT KNOWING IF DOOR LOCK SYSTEM IS WORKING PROPERLY.  HAVE TO STOP NUMEROUS TIME WHILE DRIVING TO CHECK IF DOOR IS ACTUALLY CLOSED AND LOCKED.  ALSO WILL NOT ALLOW INTERIOR LIGHTS TO GO OFF, AND IS SAFETY ISSUE WHEN TRYING TO DRIVE AT NIGHT. EXTREMELY DIFFICULT TO SEE DUE TO LOST OF NIGHT VISION. FORD MOTOR KNOWS OF THE ISSUES FOR YEARS BUT REFUSES TO CORRECT ISSUE VIA A RECALL.  THE VEHICLE ONLY HAS 31,000 MILES ON IT.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11301140,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/06/2020","dateComplaintFiled":"01/22/2020","vin":"2FMDK4AK8EB","components":"ELECTRICAL SYSTEM","summary":"INTERMITTENT DOOR AJAR WARNING AND CANNOT LOCK DOORS AND DOME LIGHT STAYS ON. FORD HAS A CUSTOMER SATISFACTION PROGRAM (19N09) FOR THIS ISSUE BUT THE DEALER TOLD ME THAT MY VIN NUMBER DOES NOT QUALIFY FOR THIS EVEN THOUGH THE DOOR PARTS ARE THE SAME PART NUMBER FROM 2011 THROUGH 2014.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11299402,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/03/2020","dateComplaintFiled":"01/14/2020","vin":"2FMDK4JC0EB","components":"POWER TRAIN","summary":"POWER TAKE OFF ASSEMBLY FAILED ACCORDING TO THE SERVICE DEPARTMENT THIS IS A MAJOR PROBLEM WITH THIS PARTICULAR VEHICLE AND THEY CAN RANDOMLY FAIL REGARDLESS OF MILEAGE AND CAN ACTUALLY EXPLODE AND WIPE THE TRANSMISSION OUT AND IF THAT WAS TO HAPPEN WHILE DRIVING COULD BE DISASTROUS ON THE HIGHWAY BUT FORTUNATELY THAT DID NOT HAPPEN BUT COULD HAVE FORD NEEDS TO RECALL AND FIX THIS ISSUE","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11298064,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2016","dateComplaintFiled":"01/09/2020","vin":"2FMDK3KC3EB","components":"SEATS","summary":"DRIVERS SIDE SEAT AND PASSENGER SEAT APPEAR TO BE LOOSE AND ROCK BACK AND FORTH WHEN STARTING AND STOPPING QUICK AND IT HAS BEEN REPORTED TO THE DEALERSHIP SEVERAL TIMES AT SERVICE AND NOTHING SEEMS TO BE DONE TO FIX IT AND IT HAS BEEN THAT WAY SINCE THE VEHICLE WAS PURCHASED AND IT HAD WARRANTY LEFT AT THAT TIME AND ALSO EXTENDED WARRANTY WAS PURCHASED IN 2016","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11297944,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/07/2020","dateComplaintFiled":"01/08/2020","vin":"2FMDK3JC8EB","components":"STRUCTURE,SEATS","summary":"DRIVER DOOR AJAR LIGHT REMAINS ON WHEN DOOR IS COMPLETELY CLOSED AND INTERIOR LIGHTS REMAIN ON. SAFETY HAZARD WHEN DRIVING AT NIGHT ALSO A DRAIN ON THE BATTERY. VEHICLE WAS STATIONARY WHEN PROBLEM OCCURRED BUT COULD NOT RESOLVE AND HAD TO DRIVE WITH INTERIOR LIGHTS ON AT NIGHT.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11287312,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/15/2019","dateComplaintFiled":"12/16/2019","vin":"2FMDK3JC4EB","components":"LATCHES/LOCKS/LINKAGES","summary":"2014 FORD EDGE. CONSUMER WRITES IN REGARDS TO DEFECTIVE DRIVERS DOOR LATCH. *LD    THE CONSUMER STATED THE DOOR AJAR WARNING LIGHT WOULD ILLUMINATE INTERMITTENTLY. THE DOOR UNLATCHED AND OPENED WHILE THE VEHICLE WAS BEING DRIVEN. *JS","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11279989,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/13/2019","dateComplaintFiled":"11/14/2019","vin":"","components":"TIRES","summary":"TIRE SIDEWALL FAILURE COOPER TIRE 245/60R18 DISCOVERER SRX, 35,000 MILES APPROX.  DECELERATED FROM 70MPH TO 30MPH COMING INTO TOWN AND TIRE SIDEWALL BLEW OUT WITH NO ROAD HAZZARD.  2014 FORD EDGE LIMITED.  REPLACED TIRES IMMEDIATELY 11/13/2019.  DID NOT KNOW ABOUT RECALL OF CERTAIN COOPER TIRES UNTIL AFTER TIRES REPLACED.  TIRES REPLACED AT TIRES 1, 3325 S 38TH ST, GRAND FORKS, ND 58201, 7017573000  I DID NOT OBTAIN DOT # FROM TIRE.  I HAVE PICTURE OF FAILURE.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"},{"type":"Tire","productYear":"9999","productMake":"COOPER","productModel":"DISCOVERER M+S SPORT","size":"255/50R19","manufacturer":"Cooper Tire & Rubber Co."}]},{"odiNumber":11278114,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/02/2017","dateComplaintFiled":"11/04/2019","vin":"2FMDK3KCXEB","components":"POWER TRAIN","summary":"AFTER STOPPING AND PUTTING THE TRANSMISSION SHIFT LEVER IN PARK, A MESSAGE WILL APPEAR ON THE DASH THAT SAYS THE TRANSMISSION IS NOT IN PARK. BUT IT IS. YOU CAN CLICK THE SHIFT SWITCH AND THE MESSAGE WILL GO OUT WITHIN 5-10 SECONDS. EVERY ONCE IN A WHILE IT WILL STAY ON FOR CLOSE TO 30 SECONDS. THE MESSAGE DOESN'T COME UP CONSTANTLY. USUALLY ABOUT EVERY COUPLE OF TIMES YOU STOP AND PARK. YOU NEVER KNOW IF THE TRANSMISSION IS REALLY IN PARK. YOU HAVE TO ASSUME THAT IT IS. ONE OF THESE TIMES IT REALLY WILL NOT BE AND SOMEONE WILL GET HURT. THE DEALER DOESN'T WANT TO FIX IT UNTIL IT COMES ON CONSTANTLY. NOW IT IS ONLY INTERMITTENT.  FORD HAS A TSB ON THE PROBLEM. BUT THEY WANT THE CUSTOMER TO PAY FOR THE REPAIR. IT COVERS SEVERAL FORD MODELS OVER SEVERAL YEARS. TO ME THIS IS A SAFETY ISSUE. THE OWNER NEVER REALLY KNOWS IF THE TRANSMISSION IS IN PARK OR NOT.  THIS HAS BEEN HAPPENING ON MY VEHICLE FOR OVER A YEAR NOW.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11266744,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/27/2019","dateComplaintFiled":"10/07/2019","vin":"2FMDK3JC6EB","components":"SEATS","summary":"POWER SEAT ASSEMBLY IS BROKEN AND IT LOOKS TO BE A COMMON PROBLEM AND IT NEEDS ADDRESSED ASAP BEFORE SOMEONE GET KILLED.    MY FAMILY AND I WERE DRIVING ON THE INTERSTATE AND THE SEAT MADE A VERY FAST \"ZIP\" OR \"RATCHETING\" NOISE AND IMMEDIATELY TILTED BACKWARDS SEVERAL INCHES CAUSING ME TO SWERVE ALL OVER THE ROAD BUT GAINED CONTROL OF THE VEHICLE.    IN MY SEARCH OF THIS PROBLEM, I FOUND IT WAS A VERY COMMON PROBLEM AND A VERY EXPENSIVE FIX ALL THE WHILE FORD KNOWING ABOUT IT, BUT NOT FIXING THE WEAK PROBLEMS CAUSING THIS.    THIS IS 100% A SAFETY FACTOR FOR EVERYONE ON THE ROADWAYS AND IT NEEDS ADDRESSED NOW BEFORE IT BECOMES A STATISTIC WITH INJURIES OR WORSE GRAVESTONES.    THE PART AT FIRST GLANCE AND EDUCATED GUESS IS TO BE THE MOTOR DRIVE GEARS OR WHAT FORD IS CALLING \"RAILS\". THEY EXPECT YOU TO PURCHASE THE WHOLE \"SEAT ADJUSTER\"  BT4Z-7861711-D FOR WHAT IS 100% A ROAD SAFETY HAZARD.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11265873,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/02/2019","dateComplaintFiled":"10/03/2019","vin":"2FMDK3JC6EB","components":"UNKNOWN OR OTHER","summary":"THE REAR BACKUP CAMERA FAILED AFTER 5 YEARS.  IT WOULD NOT PRESENT A PROPER IMAGE ON THE SCREEN IN THE DASHBOARD, RATHER IT SHOWED AN IMAGE THAT WAS UPSIDE DOWN OR IT WAS JUST BLANK.  DEALER SAID IT WAS FORM NORMAL WEAR AND TEAR (?) AND IT WAS OVER $1K TO REPAIR.  SINCE IT IS RELIED UPON WHEN BACKING UP THE VEHICLE, IT PRESENTED A SIGNIFICANT SAFETY ISSUE TO NOT HAVE IT OPERATE PROPERLY.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11258499,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/04/2019","dateComplaintFiled":"09/27/2019","vin":"2FMDK3JC7EB","components":"ELECTRICAL SYSTEM","summary":"MY BACK UP CAMERA IS PROJECTING THE IMAGE UPSIDE DOWN WHEN SHOWN ON THE AUDIO SCREEN IN THE VEHICLE. I WAS BACKING UP WHEN THE CAMERA IMAGE CHANGED FROM RIGHT SIDE UP TO UPSIDE DOWN.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11254240,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/26/2019","dateComplaintFiled":"09/09/2019","vin":"2FMDK3JC2EB","components":"POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE","summary":"TL* THE CONTACT OWNS A 2014 FORD EDGE. WHILE DRIVING 70 MPH, THE VEHICLE'S THROTTLE FAILED AND THE ACCELERATOR PEDAL CEASED TO OPERATE. THE WRENCH WARNING ICON ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD AND RESTARTED THE VEHICLE. ONCE THE VEHICLE WAS RESTARTED, THE VEHICLE RESUMED NORMAL DRIVING. THE CONTACT STATED THAT THE FAILURE OCCURRED INTERMITTENTLY AND THE CHECK ENGINE WARNING INDICATOR STEADILY ILLUMINATED. RUSS MILNE FORD (24777 HALL RD, MACOMB, MI 48042, 888-875-0668) WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VEHICLE WAS NOT UNDER WARRANTY. THE MANUFACTURER WAS ALSO NOTIFIED AND DID NOT ASSIST. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 54,000.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11253564,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/30/2019","dateComplaintFiled":"09/06/2019","vin":"2FMDK3JC8EB","components":"SEATS","summary":"WHEN ACCELERATING, THE DRIVER'S SEAT ROCKED UPWARD AND I ALMOST LOST CONTROL OF THE CAR.  THE REAR OF THE SEAT REMAINED ATTACHED TO THE RAIL. THE DIAGNOSIS PER THE FORD DEALER WAS THAT THE SEAT RAILS WERE FAULTY AND NEEDED TO BE REPLACED.  THIS IS A 2014 MODEL CAR, AND I HAVE NEVER HAD SUCH AN ISSUE AFTER OVER 40 YEARS OF DRIVING.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11252550,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/30/2019","dateComplaintFiled":"08/31/2019","vin":"2FMDK3JCXEB","components":"SEATS","summary":"WHEN LOWERING THE DRIVERS POWER SEAT THE MECHANISM CLICKS LOUDLY THE WHOLE TIME LOWERING. WHEN COMING TO A STOP THE SEAT JUTS FORWARD. WHEN ACCELERATING FROM A STOP THE SEAT JUTS BACKWARDS MAKING IT DIFFICULT TO CONTROL GAS AND BRAKE PEDAL..","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11251936,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/27/2019","dateComplaintFiled":"08/28/2019","vin":"2FMDK3KC4EB","components":"VEHICLE SPEED CONTROL,UNKNOWN OR OTHER,ENGINE","summary":"DRIVING MY VEHICLE IN TRAFFIC AND IT DISPLAYED A WRENCH SYMBOL AND START SHAKING LOST POWER, HAD TO DRIFT TO THE SIDE OF THE ROAD IN TRAFFIC. I HAD IT TOWED TO THE DEALER SAME DAY AFTER 3 HOURS OF BEING ON SIDE OF THE ROAD THEY SAID IT WAS THE OIL CAP HAD CAME OFF, BUT YOU COULD NOT GO BUT 20 MPH. WOULD LIKE TO KNOW WHYS HASN'T ANYONE ISSUED AN RECALL ON THIS YEAR MODEL. TO COVER THE COST OF THIS ISSUE, COULD HAVE LOST MY LIFE. PLEASE CONSIDER ISSUING A FULL RECALL.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11246342,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/12/2019","dateComplaintFiled":"08/26/2019","vin":"2FMDK4KC0EB","components":"UNKNOWN OR OTHER","summary":"DRIVER \"DOOR AJAR\" LIGHT REMAINS ON.  DOORS WILL NOT LOCK WHILE CAR IS IN DRIVE.  WARNING LIGHTS SUCH AS \"ENGINE ON\" AND \"TRANSMISSION NOT IN PARK\" ARE ALSO POSTED. WARNING LIGHTS REAPPEAR WHEN VEHICLE COMES TO A STOP.  SILENCE WARNINGS BY PUSHING THE OK BUTTON ON THE LEFT OF THE STEERING WHEEL. DOME LIGHTS REMAIN ON WHEN CAR IS PARKED.  PROBLEM SEEMS TO BE INTERMITTENT.  SEEMS TO BE RELATED TO THE LOCKING MECHANISM OR SWITCH ON THE DOOR.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11234903,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/15/2019","dateComplaintFiled":"07/25/2019","vin":"2FMDK4KC0EB","components":"ELECTRONIC STABILITY CONTROL (ESC)","summary":"I WAS DRIVING MY VEHICLE IN RUSH HOUR TRAFFIC AND IT DISPLAYED A WRENCH SYMBOL AND WENT INTO LIMP MODE.   DUE TO THE CAR SLOWING DOWN, I HAD ISSUES GETTING TO THE SIDE OF THE HIGHWAY.  I HAD IT TOWED TO THE DEALER AFTER 8 DAYS THEY SAID IT WAS THE ELECTRICAL SIGNAL TO THE THROTTLE BODY.   THE MANUFACTURE HAS ISSUED A RECALL ON SOME MODELS BUT NOT ALL AND REFUSE TO COVER THE REPAIR EVEN THOUGH IT IS A KNOWN ISSUE.   IF THE IS A MANDATORY RECALL, THEY WILL HAVE TO COVER THIS DANGEROUS ISSUE.  PLEASE CONSIDER ISSUING A FULL RECALL.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11233208,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/18/2019","dateComplaintFiled":"07/18/2019","vin":"2FMDK3JC7EB","components":"POWER TRAIN","summary":"PULLED INTO A PARKING STOP AT THE GROCERY STORE; WENT TO PUT MY CAR IN PARK, SHIFTER WENT INTO PARK, ON THE DASH IT WAS SAYING I WAS IN REVERSE. THE CAR WAS DEFINITELY IN REVERSE. WAS NOT ABLE TO PUSH IN THE SHIFTER BUTTON TO CHANGE GEARS OR MOVE THE SHIFTER AT ALL. YOU WERE ABLE TO MANUALLY CHANGE THE GEARS WITHIN THE ENGINE, BUT NOT WITH THE SHIFTER.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11231206,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/11/2019","dateComplaintFiled":"07/12/2019","vin":"2FMDK4GC0EB","components":"FUEL/PROPULSION SYSTEM","summary":"I KEEP GETTING THIS CODE P1450 ON MY CAR FOR CHECK ENGINE LIGHT I'VE ALREADY PAID AT FIRESTONE TO HAVE A PIECE SWITCHED OUT ONCE WHICH WAS NOT EVEN BROKEN. THE LIGHT KEEPS COMING ON. WHEN YOU SEARCH IT APPEARS MANY PEOPLE HAVE THIS PROBLEM WITH MANY FORDS.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11230018,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/07/2019","dateComplaintFiled":"07/08/2019","vin":"2FMDK4JC6EB","components":"FUEL/PROPULSION SYSTEM","summary":"I DROVE MY 2014 FORD EDGE UP ABOUT TWO BLOCKS TO A BUSY STREET, AND ATTEMPTED TO MAKE A LEFT TURN WHEN IT WAS CLEAR / SAFE.  MIDWAY ACROSS A 5 LANE STREET, MY CAR STALLED.  AS MUCH AS I PUSHED THE GAS PEDAL, NOTHING HAPPENED.  THE WRENCH SYMBOL APPEARED ON THE DASH, AND THE CAR WAS SHAKING.  I HAD MY TWO BABIES IN THE CAR WITH ME, AND WE'RE LUCKY WE WEREN'T T-BONED BY TRAFFIC COMING AT US FROM BOTH DIRECTIONS.  I WAS SOMEHOW ABLE TO COAST ACROSS THE INTERSECTION IN TIME TO PULL OVER SAFELY.  ONCE I WAS STOPPED THE CAR FOR ABOUT 10 MINUTES TO CALL ROAD SIDE ASSISTANCE, I STARTED THE ENGINE AGAIN, AND EVERYTHING SEEMED NORMAL.  I TRIED TO DRIVE IT FURTHER, BUT AFTER ABOUT 20 MILES, IT STALLED AGAIN THE SAME WAY.  AGAIN, I PULLED OVER AND TURNED IT OFF, AND IT SEEMED TO WORK WHEN I TURNED IT BACK ON.  ONCE IT STALLED FOR A THIRD TIME, I HAD TO PULL OVER AND HAVE IT TOWED.  UPON FURTHER RESEARCH, THIS SEEMS TO BE A PROBLEM OTHER DRIVERS ARE FACING WITH THIS MAKE AND MODEL, AND IT IS A VERY DANGEROUS SAFETY ISSUE.  THE VEHICLE GAVE NO WARNING THAT SOMETHING WAS WRONG (LIKE AN INDICATOR LIGHT IN ADVANCE OR EVEN A STRANGE NOISE) BEFORE IT STALLED, AND I HAVE RECEIVED NO COMMUNICATION FROM FORD ABOUT THIS SAFETY ISSUE OF WHICH FORD SEEMS TO BE AWARE.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11229896,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/05/2019","dateComplaintFiled":"07/07/2019","vin":"2FMDK4JC6EB","components":"ELECTRICAL SYSTEM","summary":"DOOR AJAR LIGHT COMES ON WITH DRIVER'S SIDE DOOR, EVEN THOUGH DOOR IS CLOSED.  THIS IN TURN CAUSES THE LIGHTS TO REMAIN ON INSIDE, CAUSING THE BATTERY TO DRAIN IF NOT NOTICED.  THE DOOR AJAR LIGHT KEEPS THE DOORS FROM LOCKING, AND CAN BE A SAFETY ISSUE.  THIS HAS HAPPENED MANY TIMES NOW.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11229634,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/10/2019","dateComplaintFiled":"07/05/2019","vin":"2FMDK4KC6EB","components":"POWER TRAIN","summary":"I NOTICED OIL ON MY GARAGE FLOOR FROM MY WIFE'S FORD EDGE. I TOOK IT IN TO MY LOCAL FORD DEALER AND WAS TOLD I NEED A NEW P T U.THIS SUV ONLY HAS 64,000 AND SOME MILES.  I HAD THE PART REPLACED TO THE TUNE OF $2100.00 PLUS. I HAVE SINCE FOUND OUT THAT THIS IS A COMMON PART TO GO BAD ON THE FORD EDGE.I FEEL THIS PART IS DEFECTIVE IN DESIGN OR DEFECTIVE BECAUSE THE PARTS ARE NOT BUILT STRONG ENOUGH TO DO THE JOB.FORD KNOWS THERE IS A PROBLEM WITH THE P T U  BUT WILL NOT OFFER ANY HELP TO THE CONSUMER.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11228660,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/28/2019","dateComplaintFiled":"07/01/2019","vin":"2FMDK4JCXEB","components":"FUEL/PROPULSION SYSTEM","summary":"VEHICLE LOST ENGINE POWER IN TRAFFIC ON A CITY STREET WITH SPEED LIMIT OF 35 MPH. I COASTED TO A STOP AS I COULD NOT ACCELERATE. I HAD TO PULL TO SIDE OF ROAD AND TURN OFF THE ENGINE AND RESTART IT. I WAS ONLY ABLE TO GO ABOUT 1 BLOCK BEFORE IT HAPPENED AGAIN. SAME ISSUE. LOSS OF ENGINE POWER - NO ACCELERATION. THIS ISSUE HAPPENED ON MORE TIME BEFORE I COULD GET TO A NEARBY PARKING LOT. I LET THE VEHICLE SIT FOR ABOUT 5 HOURS. I TIED TO DRIVE IT AGAIN AND THE SAME THING (LOSS OF ACCELERATION, HAD TO SHUT OF ENGINE AND RESTART) HAPPENED 3 MORE TIMES IN A 4 BLOCK DRIVE.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11222932,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/20/2019","dateComplaintFiled":"06/27/2019","vin":"2FMDK3GC1EB","components":"ENGINE","summary":"OIL WAS CHANGED 06/15/2019 LESS THAN ONE WEEK LATER ON 06/20/2019 WHILE TURNING FROM ONE CITY STREET ONTO ANOTHER VEHICLE LOST ALL POWER, OIL PRESSURE LOW WARNING AND OIL PRESSURE LIGHT WERE DISPLAYED.  VEHICLE HAD NO POWER AND BEGAN ROLLING BACKWARD.  DEPRESSED BRAKE AND TURNED OFF IGNITION, RESTARTED VEHICLE AND ALL LIGHTS WERE EXTINGUISHED.  MOVED VEHICLE OUT OF TRAFFIC AND CHECKED OIL LEVEL WHICH WAS FULL.  TOOK VEHICLE TO LOCAL REPAIR SHOP WHO STATED THAT THE OIL PRESSURE SENSOR WAS DAMAGED.  REPLACED OIL PRESSURE SENSOR ON 06/20/2019, 2 DAYS LATER WHILE DRIVING STRAIGHT ON CITY STREET, VEHICLE LOST ALL POWER AGAIN AND OIL PRESSURE LOW WARNING AND OIL PRESSURE LIGHT CAME ON AGAIN. VEHICLE LOST ALL POWER.  TURNED OFF VEHICLE AND RESTARTED, ALL LIGHTS EXTINGUISHED AGAIN.  REAR BRAKE LIGHTS NO LONGER FUNCTION (UPPER ON ONE SIDE, LOWER ON OTHER) BULBS ARE NOT BLOWN AND FUSE APPEARS FUNCTIONAL.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11220420,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/14/2019","dateComplaintFiled":"06/16/2019","vin":"2FMDK4JC2EB","components":"EXTERIOR LIGHTING","summary":"I AM WRITING TO COMPLAIN OF THE POOR VISIBILITY FROM THE HEADLIGHTS ON THIS VEHICLE. WITH LOW BEAM ON THERE IS A BLACK OUT LINE ABOUT 30 TO 40 FEET IN FRONT OF THE VEHICLE WHICH CHANGES WITH ELEVATION OF THE ROAD. I DRIVE IN RURAL AREAS 80% OF THE TIME AND HAVE DIFFICULTY SEEING FAR ENOUGH IN FRONT TO DRIVE SAFELY. WHEN ON HIGH BEAM IT IS DIFFICULT TO SEE TO THE SIDES FAR ENOUGH TO SEE ANY OBJECTS POSSIBLY ENTERING THE ROADWAY. I AM WONDERING IF ANYTHING CAN BE DONE TO RESOLVE THIS ISSUE.  THANKS FOR YOUR TIME.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11219664,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/12/2019","dateComplaintFiled":"06/13/2019","vin":"2FMDK4JC2EB","components":"ELECTRONIC STABILITY CONTROL (ESC)","summary":"VEHICLE DISPLAYED WARNING 'SERVICE ADVANCETRAC' AND BRAKED IN AN EXTREMELY ROUGH AND UNSAFE MANNER. VEHICLE WOULD NOT ACCELERATE THEN AFTER OVER 2000 RPMS. DEALERSHIP IDENTIFIED AS POTENTIAL ISSUE WITH STEERING ANGLE SENSOR.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11208732,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/04/2019","dateComplaintFiled":"05/20/2019","vin":"2FMDK3KC3EB","components":"UNKNOWN OR OTHER","summary":"WE ARE EXPERIENCING HIGH LEVELS OF EXHAUST GASES INSIDE THE PASSENGER CABIN OF A 2014 FORD EDGE.  THE EXHAUST FUMES ARE NOTICEABLE WHEN IDLING FOR EXTENDED PERIODS AND ARE MOST PRONOUNCED WHEN ACCELERATING AT HIGHWAY SPEED.  EXHAUST GASES CAN REACH HIGH LEVELS SO UNCOMFORTABLE THAT WINDOWS MUST BE ROLLED DOWN TO FLUSH THE PASSENGER CABIN.  THIS CONDITION HAS BEEN REPORTED TO A FORD SERVICE DEPARTMENT WHICH INDICATED THAT A METHOD OF REPAIR EXISTS BUT NO MANUFACTURER RECALL HAS BEEN ISSUED TO DATE.  THE CONDITION IS SIMILAR TO THAT IN THE FORD EXPLORER THAT RESULTED IN REPAIRS TO LAW ENFORCEMENT VEHICLES.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11208862,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/20/2019","dateComplaintFiled":"05/20/2019","vin":"2FMDK3GCXEB","components":"UNKNOWN OR OTHER","summary":"WHILE MY WIFE WAS DRIVING HOME FROM WORK, OUR 2014 FORD EDGE COMPLETELY SHUT DOWN. SHE HAD NO CONTROL OF ANYTHING. LUCKILY SHE WAS ABLE TO COAST ONTO THE SIDE OF THE ROAD WITHOUT BEING HIT FROM THE REAR. IN THE DASH, THE \"WRENCH\" ICON DISPLAYED WITH A MESSAGE ALERTING HER TO SEE MANUAL. IT HAS BEEN 3YRS TO THE DATE SINCE WE'VE PURCHASED THE CAR AND NOTHING LIKE THIS HAS EVER HAPPENED. THIS SEEMS TO BE AN ISSUE THAT WAS HAPPENING TO OTHER FORD EDGE'S IN 2013. AS FORD IS ABOUT SAFETY, I'M PERSONALLY OUTRAGED THAT THIS ISSUE IS STILL HAPPENING WITH NO RESOLVE. WHAT IF SHE HAD GOTTEN HURT; WHAT IF SHE HAD HURT SOMEONE ELSE DUE TO THIS ISSUE.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11206416,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/17/2018","dateComplaintFiled":"05/09/2019","vin":"2FMDK3JC2EB","components":"POWER TRAIN","summary":"I'VE NOTICED OVER THE COURSE OF THE PAST 2 YEARS THAT THE TRANSMISSION SLAMS INTO GEAR BETWEEN 1ST AND 2ND CAUSING THE CAR TO JERK.  THIS HAS HAPPENED APPROX. 12 TIMES THAT I CAN RECALL. IT USUALLY OCCURS BETWEEN 10 MPH AND 20 MPH.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11205780,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/02/2018","dateComplaintFiled":"05/06/2019","vin":"2FMDK4GC9EB","components":"EXTERIOR LIGHTING","summary":"DRIVER SIDE HEAD LIGHTS DO NOT COME ON WHEN LIGHTS ARE FIRST TURNED ON. CHECKED BULBS AND OK. THEN WHEN HIGH BEAM IS TURNED ON THE LIGHT WILL COME ON AND BOTH LOW AND HIGH BEAM WILL WORK. OK FOR A COUPLE DAYS THEN SAME PROCESS. IN CHECKING ONLINE BLOGS SEE A LOT OF OWNERS COMPLAIN OF SAME OR SIMILAR PROBLEM. . SUGGESTIONS TO REPLACE RELAY BUT WHEN GOING TO DEALER SUGGEST REPLACING COMPLETE ASSEMBLY WHICH IS VERY EXPENSIVE. ALSO RELAYS MAKE LIKE ALMOST A TRANSMISSION SHIFTING NOISE WHEN GOING FROM LOW TO HIGH BEAM AND BACK. BECAUSE OF LACK OF DEPENDABILITY FEEL COMPELLED TO HAVE TO CHECK LIGHTS EVERY TIME YOU GO SOMEPLACE.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11204765,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/25/2019","dateComplaintFiled":"04/30/2019","vin":"2FMDK4KC0EB","components":"SERVICE BRAKES","summary":"WHILE EXITING A PARKING LOT INTO THE MAIN THOROUGHFARE THE BRAKES SUDDENLY BECAME HARD AND UNRESPONSIVE.  ADDITIONALLY WE HAVE NOTED A SQUEALING AND HISSING SOUND COMING FROM THE BRAKES WHEN THE PEDAL IS DEPRESSED.  WE TOOK THE CAR TO A FORD DEALERSHIP AND DETERMINED THERE IS AN ISSUE WITH THE BRAKE BOOSTER SYSTEM.   RESEARCH SHOWED THE FORD HAD ISSUED A SAFETY NOTICE (13N02) AND EXTENDED THE WARRANTY ON THE FORD EDGE AND THE LINCOLE MKX VEHICLES FOR THE MODEL YEARS  2010 - 2013.  I CONTACTED FORD CUSTOMER SERVICE AND REQUESTED THAT THE SAFETY NOTICE BE EXTENDED TO COVER 2014 AS WELL AS IT IS APPARENT THE ISSUE IS ONGOING AND NOT ISOLATED TO THE MODEL YEARS CURRENTLY COVERED.  FORD HAS DECLINED TO COVER THE ISSUE.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11196500,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/10/2019","dateComplaintFiled":"04/15/2019","vin":"2FMDK3JC3EB","components":"POWER TRAIN","summary":"TL* THE CONTACT OWNS A 2014 FORD EDGE. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE DECELERATED AND THE WRENCH ICON INDICATOR ILLUMINATED. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD AND RESTARTED. THE VEHICLE WAS TAKEN TO MAC HAIK FORD (972-223-8050, LOCATED AT 515 S INTERSTATE 35 EAST SERVICE RD, DESOTO, TX 75115) WHERE THE TECHNICIAN STATED THAT THERE WAS NO FAILURE WITH THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 76,000.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11196133,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/10/2019","dateComplaintFiled":"04/14/2019","vin":"2FMDK3JC3EB","components":"POWER TRAIN,WHEELS,FUEL/PROPULSION SYSTEM","summary":"I HAD BEEN DRIVING FOR ABOUT 40 MINUTES AROUND 35 MILES PER HR, ON A STREET. I SLOWED DOWN TO CHANGE LANES TO ENTER THE FREEWAY RAMP.THEN WHILE THE VEHICLE WAS IN MOTION, IT WOULD BEGAN TO SLOW DOWN AND LOSE POWER. THE WRENCH ICON APPEARED, BUT WAS ABLE TO STEER, AROUND A FEW FEET, INTO A SERVICE STATION . THE VEHICLE CAME TO A COMPLETE STOP. I KEPT THE ENGINE RUNNING BUT THERE WAS NO ACCELERATION. WHEN PRESSING THE ACCELERATOR THERE WAS NO ACTIVITY. I PLACED THE VEHICLE IN PARK AND TURNED OFF THE IGNITION. MAYBE ONE MINUTE LATER, I RESTARTED THE ENGINE. THE VEHICLE STARTED RIGHT UP.  THE ACCELERATOR WORKED PROPERLY. INSTEAD OF ENTERING THE FREEWAY I TOOK ANOTHER ROUTE HOME,WHICH WAS ABOUT 15 MILES AWAY. I HAD THE VEHICLE TAKEN TO A FORD DEALERSHIP THE NEXT DAY WHICH WAS 4/11/2019. AFTER INSPECTING IT,FORD STATED THEY COULD NOT IDENTIFY ANY PROBLEMS. I HAVE AROUND 76,000 MILES ON THE VEHICLE. I AM VERY MUCH AFRAID TO DRIVE THIS VEHICLE, BECAUSE OF THE SAFETY DANGER THAT IT POSE. I AM RETURNING IT BACK TO FORD FOR FURTHER INSPECTION. I DID NOT RECEIVE ANY WARNING BEFORE THE VEHICLE LOSS ACCELERATION. I WOULD NOT HAVE BEEN ABLE TO AVOID A CRASH,  IF THERE WOULD HAVE BEEN THE USUAL TRAFFIC OR IF I WOULD HAVE ENTERED THE FREEWAY AS PLANNED.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11194677,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/14/2018","dateComplaintFiled":"04/08/2019","vin":"","components":"ENGINE,FUEL/PROPULSION SYSTEM","summary":"TL* THE CONTACT OWNS A 2014 FORD EDGE. THE CONTACT STATED THAT THE VEHICLE DECELERATED IN THE MIDDLE OF TRAFFIC AND HAD TO BE PUSHED OFF THE ROAD. THE AIR BAG AND CHECK ENGINE INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO PEACOCK FORD (1875 S ORLANDO AVE, MAITLAND, FL 32751, (407) 644-7111) WHERE IT WAS DIAGNOSED THAT A NEW FUEL INJECTOR WAS NEEDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT SPECIFY IF THEY COULD ASSIST. THE FAILURE MILEAGE WAS 70,000. THE VIN WAS UNKNOWN.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11190471,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/20/2019","dateComplaintFiled":"03/21/2019","vin":"2FMDK3GC83B","components":"STEERING,UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL (ESC)","summary":"ADVANCETRACLIGHT CONTINUES TO STAY ON","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11183494,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/07/2018","dateComplaintFiled":"03/01/2019","vin":"2FMDK3JC1EB","components":"STEERING","summary":"POWER STEERING WENT OUT WHILE DRIVING ON THE STREET. APPROX 35 MPH. VEHICLE HAD 20,596 MILES ON IT. LOCATION SOUTHERN CALIFORNIA WHERE THE CAR IS NOT EXPOSED TO COLD WEATHER.  SIMILAR TO 15V250000.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11183111,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/23/2019","dateComplaintFiled":"02/28/2019","vin":"2FMDK3KC9EB","components":"ENGINE","summary":"WHILE DRIVING AT APPROX 35-40 MPH, CAR SUDDENLY LOST POWER, THE YELLOW WRENCH LIGHT LIT UP AND I WAS UNABLE TO ACCELERATE NOR MAINTAIN SPEED. I BARELY MANAGED TO GET TO SIDE OF ROAD DUE TO HEAVY TRAFFIC; THE ENGINE WAS RUNNING VERY ROUGH AND WOULDN'T SMOOTH OUT. I TURNED THE ENGINE OFF, WAITED A MINUTE BEFORE RESTARTING, THE WRENCH LIGHT WENT OFF AND ENGINE RAN NORMALLY FOR THE NEXT FEW DAYS.  HOWEVER, WITHIN THE WEEK, THE SAME THING HAPPENED AGAIN.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11181336,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/11/2019","dateComplaintFiled":"02/20/2019","vin":"2FMDK4KCXEB","components":"POWER TRAIN","summary":"TL* THE CONTACT OWNS A 2014 FORD EDGE. WHEN MAKING A TURN, THE VEHICLE WOULD NOT ACCELERATE AND THE SERVICE ADVANCETRAC WARNING INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE WAS EXPERIENCING THE SAME FAILURE AS LISTED IN NHTSA CAMPAIGN NUMBER: 14V393000 (POWER TRAIN). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11180700,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/12/2019","dateComplaintFiled":"02/17/2019","vin":"2FMDK4KC3EB","components":"POWER TRAIN","summary":"POWER TRANSFER UNIT FAILED WITHOUT WARNING. THIS PART IS NOT ON MAINTENANCE SCHEDULE.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11176369,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2019","dateComplaintFiled":"02/11/2019","vin":"2FMDK4JC8EB","components":"UNKNOWN OR OTHER","summary":"\"DOOR AJAR\" ALERT STAYS ON EVEN THOUGH THE DOOR IS FULLY SHUT. THE ALARM WILL KEEP GOING OFF WHILE DRIVING. IT THEREFORE LEAVES THE INTERIOR DOME LIGHTS ON WHICH CAN LEAD TO THE BATTERY DRAINING OVER NIGHT. UNABLE TO LOCK THE DOORS WHEN THE VEHICLE IS IN MOTION.  SAFETY ISSUE IF YOU HAVE KIDS OR FOR A WOMAN DRIVING ALONE. THE KEY FOB WON'T BE ABLE TO LOCK THE DOORS WHEN YOU LEAVE THE CAR PARKED.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11166567,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/08/2019","dateComplaintFiled":"01/11/2019","vin":"2FMDK3JC2EB","components":"ELECTRICAL SYSTEM,ENGINE","summary":"TL* THE CONTACT OWNS A 2014 FORD EDGE. WHILE DRIVING 40 MPH, THE WRENCH ICON ILLUMINATED AND THE VEHICLE IMMEDIATELY STARTED TO LOSE POWER, WHICH CAUSED THE SPEED TO DECREASE. THE FAILURE OCCURRED TWICE. THE VEHICLE WAS TAKEN TO AVIS FORD INC (29200 TELEGRAPH RD, SOUTHFIELD, MI 48034) AND WAS INFORMED TO RETURN IN A WEEK FOR FURTHER OBSERVATION. THE CONTACT TOOK THE VEHICLE TO NORTH BROTHERS FORD INC (33300 FORD RD, WESTLAND, MI 48185) WHERE THEY REPLACED THE ELECTRONIC THROTTLE BODY. THE MANUFACTURER WAS CONTACTED AND UNABLE TO ASSIST. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 76,000. *TT*JB","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11163104,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/05/2018","dateComplaintFiled":"12/22/2018","vin":"2FMDK3AK2EB","components":"POWER TRAIN","summary":"WHEN SHIFTED INTO PARK LIGHT COMES SAYING NOT IN PARK. TRANSMISSION FLUID LEAKS WHEN IN PARK.  NO LEAKING IN NEUTRAL.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11161883,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/10/2018","dateComplaintFiled":"12/16/2018","vin":"2FMDK3AK5EB","components":"POWER TRAIN,ENGINE","summary":"DRIVING IN NORMAL CONDITIONS VEHICLE WILL LOOSE POWER AND THE WRENCH LIGHT WILL COME ON PULL OVER TURN VEHICLE OFF AND BACK ON IT DRIVES WITH NO ISSUES","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11155432,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/11/2018","dateComplaintFiled":"12/02/2018","vin":"2FMDK4JC9EB","components":"FUEL/PROPULSION SYSTEM","summary":"I BOUGHT THE VEHICLE NEW, AND HAVE SLIGHTLY OVER 42,000 MILES ON IT. IN NOVEMBER 2018, WHEN DRIVING ON A 2 LANE ROAD IN THE CITY, THE VEHICLE SUDDENLY LOST ALL ACCELERATION AND THE WRENCH LIGHT ON THE DASHBOARD CAME ON. I HAD TO QUICKLY MANEUVER TO THE SIDE OF THE ROAD AS THE VEHICLE LOST SPEED AND CAME TO A STOP. PUSHING DOWN ON THE ACCELERATOR WOULD NOT DO ANYTHING. I HAD TO HAVE THE CAR TOWED TO A DEALER, WHERE THEY DIAGNOSED THAT THE THROTTLE BODY WAS BINDING DUE TO CARBON BUILD-UP. THE DEALER REPLACED THE THROTTLE BODY AND CLEANED THE FUEL INJECTION SYSTEM AND FUEL METERING SYSTEM.  AS THE VEHICLE WAS NO LONGER UNDER WARRANTY, I HAD TO PAY OVER $650 FOR THE REPAIRS.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11143569,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/10/2018","dateComplaintFiled":"10/28/2018","vin":"2FMDK3K92EB","components":"SERVICE BRAKES","summary":"30 DAYS AGO THE TRANSMISSION HAD TROUBLE GOING INTO PARK, HAS GOTTEN WORSE, IS NOW PARKED IN GARAGE WITH BLOCK OF WOOD BEHIND WHEELS","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11142390,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/23/2018","dateComplaintFiled":"10/24/2018","vin":"2FMDK3JC2EB","components":"STRUCTURE","summary":"WAS DRIVING ON A SUNNY DAY ON THE HIGHWAY W/ AN OUTSIDE TEMPERATURE OF 53 DEGREES. HEARD A VERY LOAD NOISE AND THOUGHT I MAY HAVE BLOWN A TIRE. PULLED OVER AND CHECKED THE TIRES AND NOTICED THERE WAS SHATTERED GLASS ALL OVER THE TOP OF MY CAR. TURNS OUT THAT MY PANORAMIC SUNROOF LITERALLY EXPLODED!! NO TRUCKS WERE IN FRONT OF ME NOR ANY VIADUCTS THAT I WENT UNDER. $900.00 IN DAMAGE!! SEEN MANY FORUMS WITH THE SAME ISSUE AS WELL AS CONSUMER REPORT COMPLAINTS ABOUT THIS. ALSO A FEW CLASS ACTION SUITS. NOT SURE WHY THIS HAPPENED AND WHO'S RESPONSIBLE, BUT THANK GOD THAT I HAD MY RETRACTABLE SUN VISOR CLOSED AT THE TIME OTHERWISE I'M CONFIDENT THAT ALL THAT GLASS WOULD HAVE HIT ME WITH SERIOUS INJURIES.THE NOISE WAS DEAFENING WHEN IT EXPLODED. WISH SOMEONE WOULD FESS UP TO THIS DEFECT BEFORE SOMEONE GETS SERIOUSLY INJURED!!","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11140449,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/13/2018","dateComplaintFiled":"10/15/2018","vin":"2FMDK3JC1EB","components":"SERVICE BRAKES","summary":"TL* THE CONTACT OWNS A 2014 FORD EDGE. WHILE DRIVING VARIOUS LOW SPEEDS, THE ABS FAILED WITHOUT WARNING. THE CONTACT STATED THAT THE BRAKE PEDAL BECAME STUCK TO THE FLOORBOARD ON SEVERAL OCCASIONS WHILE ATTEMPTING TO COME TO A COMPLETE STOP. VELDE FORD (488 US-1, VERO BEACH, FLORIDA 32962, (772) 569-3400) WAS MADE AWARE OF THE FAILURE VIA TELEPHONE AND STATED THAT EITHER THE MASTER CYLINDER, THE BRAKE BOOSTER, OR THE BRAKE MODULE MAY HAVE BEEN FAULTY. THE VEHICLE WAS NOT FORMALLY DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO THE DEALER. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11139178,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/06/2018","dateComplaintFiled":"10/09/2018","vin":"2FMDK3KC5EB","components":"UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM","summary":"ON SATURDAY OCT. 6 AT APPROX. 9 P.M. WITH MILD WEATHER/TEMP. AT 70 MPH ON LEFT LANE OF HIGHWAY IN A CONSTRUCTION ZONE WITH NO EMERGENCY SHOULDER, WRENCH SYMBOL APPEARED AND IT WOULD NOT KEEP UP TO SPEED. BECAUSE OF THE SUDDEN SLOW DOWN, WE WERE ALMOST HIT SEVERAL TIMES TRYING TO GET TO THE RIGHT. THE SPEED DROPPED SUDDENLY.  LIMPED IT ALONG TO WHAT WE \"THOUGHT WAS A SAFE EXIT\" AND CALLED STATE POLICE.  WHILE WAITING I KEPT THE CAR ON WITH HAZARD LIGHTS.  THEN TWO VEHICLES APPEARED TRIED TO BLOCK US IN AND WE BELIEVE ROB US.  I WAS ABLE TO HIT THE GAS AND GET 1/4 MILE BEFORE IT DID IT AGAIN. WOULD NOT MOVE, CHUGGED AND CUT OFF. THE SUSPICIOUS PEOPLE TOOK OFF BUT IT WAS TERRIFYING TO BE SO VULNERABLE AND NOT BE ABLE TO GET AWAY.  IT WAS TOWED BY STATE POLICE TO CLOSEST DEALER OF THE AUTO GROUP WE PURCHASED FROM AS A CERTIFIED PRE-OWNED VEHICLE.  AFTER READING ONLINE THAT THIS HAS HAPPENED TO MANY, MANY PEOPLE AND HOW DANGEROUS IT IS, I WANTED TO REPORT IT.  THIS ISSUE IS GOING TO KILL PEOPLE. IT IS THE THROTTLE BODY.  THE FORUMS ARE LOADED WITH PEOPLE THAT FACED THIS SUDDEN DANGEROUS SITUATION.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11138990,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/03/2018","dateComplaintFiled":"10/08/2018","vin":"","components":"ENGINE","summary":"FORD EDGE WITH 58,000 MILES WAS BEING DRIVEN BY WIFE. WHILE TRAVELING AT 50-55 MILES PER HOUR, THE VEHICLE SHOWED A WRENCH ICON AND DECELERATED IMMEDIATLY TO 5MPH IN THE MIDDLE OF RUSH HOUR TRAFFIC IN THE LEFT LANE. THE LOSS OF POWER PUT THE CAR INTO LIMP MODE WHERE MY WIFE HAD TO TRY TO GET TO THE SIDE OF THE ROAD. THE IGNITION WAS TURNED OFF, THEN BACK ON AND THE CAR DROVE FINE AFTERWARDS. THE SUDDEN LOSS OF PROPULSION IS VERY SCARY ESPICALLY RIGHT AFTER DROPPING YOUR 1 YEAR OLD OFF AT DAYCARE WHO COULD HAVE BEEN IN THE CAR. WE HAVE RESEARCHED THIS AND FOUND MANY OTHER VEHICLES WITH THIS DEFECT POSSIBLY THROTTLE BODY. AFTER TURNING THE CAR OFF, ALL CODES WERE ERASED SO THE ONLY WAY TO GET THE CAR CHECKED FOR THE ISSUE WOULD BE TO STRAIGHT FROM FORD \"DRIVE UNTIL THE ERROR HAPPENS AGAIN\".","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11132468,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/30/2018","dateComplaintFiled":"10/01/2018","vin":"2FMDK3KC6EB","components":"VISIBILITY,STRUCTURE","summary":"TL* THE CONTACT OWNS A 2014 FORD EDGE. WHILE DRIVING APPROXIMATELY 55 MPH, A LOUD POPPING NOISE OCCURRED. UPON INSPECTION, IT WAS DISCOVERED THAT THE SUN ROOF GLASS HAD SHATTERED. THE SUN ROOF WAS CLOSED AT THE TIME OF THE FAILURE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER AND LOCAL DEALER (BILLINGSLEY FORD, 2502 NW QUANAH PARKER TRAILWAY, LAWTON, OK) WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000. *DT  UPDATED 11/29/18*JB","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11131477,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/24/2018","dateComplaintFiled":"09/25/2018","vin":"2FMDK4JC2EB","components":"ELECTRICAL SYSTEM","summary":"OUR EDGE CURRENTLY HAS PROBLEMS WITH THE PASSENGER COMPARTMENT AC/HEATING. WHEN YOU TURN THE AC ON THE DRIVERS SIDE BLOWS HOT AIR AND THE PASSENGER SIDE BLOWS COLD. WHEN YOU TURN THE HEATER ON THE DRIVERS SIDE BLOWS HOT AND THE PASSENGER SIDE BLOWS COLD NO MATTER WHERE THE CONTROLS ARE SET. THIS STARTED ON 9-24-2018 AND OUR VEHICLE ONLY HAS A LITTLE OVER 42,000 MILES ON IT. VERY ANNOYING.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11130553,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/16/2018","dateComplaintFiled":"09/21/2018","vin":"2FMDK4KC7EB","components":"ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE","summary":"TL* THE CONTACT OWNS A 2014 FORD EDGE. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT ABLE TO RESTART AND WAS TOWED TO DARCARS FORD (9020 LANHAM SEVERN RD, LANHAM, MD 20706, (301) 459-1100). THE DEALER DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPLACED AND THE BATTERY NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 32,580.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11123516,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/30/2018","dateComplaintFiled":"08/30/2018","vin":"2FMDK3JC5EB","components":"UNKNOWN OR OTHER","summary":"PANORAMIC SUNROOF SHATTERED WHILE DRIVING ON A CLEAR DAY ON AN OPEN ROAD.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11122450,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/24/2018","dateComplaintFiled":"08/26/2018","vin":"2FMDK3KC0EB","components":"SERVICE BRAKES","summary":"WITH SLIGHTLY OVER 70,000 MILES ON MY 2014 FORD EDGE THE BRAKE BOOSTER IS BAD AND I AM HAVING TO REPLACE IT.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11122098,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/23/2018","dateComplaintFiled":"08/24/2018","vin":"2FMDK4JC1EB","components":"ENGINE","summary":"EVERY TIME I ACCELERATE HARD TO REACH HIGHWAY SPEEDS, THE EXHAUST LEAKS INTO THE CABIN CAUSING BREATHING PROBLEMS AND DROWSINESS. THIS IS A COMMON ISSUE AND THE FORD DEALERSHIP DOES NOT SEEM TO WANT TO COVER THE COSTS OF THIS SAFETY ISSUE.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11120693,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/12/2018","dateComplaintFiled":"08/17/2018","vin":"2FMDK4JCXEB","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"DRIVER SIDE FRONT DOOR AJAR SENSOR FAILURE. SENSOR READS DOOR AJAR WHEN DOOR IS CLOSED THAT WHICH KEEPS INTERIOR LIGHTING ON, DASH ALARM/WARNING STAYS ON AND DRAINS THE BATTERY AND COULD POTENTIALLY LEAVE YOU STRANDED. FOUND MANY PEOPLE WITH THIS SAME ISSUE ON THE SAME DOOR, OTHER DOOR OR MULTIPLE DOORS ON THE INTERNET AND MANY YOUTUBE VIDEOS SHOWING THIS FAILURE WITH MOST FORD SUV STYLE VEHICLES IN THIS MODEL AND YEAR RANGE. CALLED SEVERAL MECHANICS AND WAS QUOTED $400 + DOLLARS TO REPLACE SENSOR WITH SAME VERSION SENSOR THAT WHICH WILL SOON FAIL AGAIN ACCORDING TO MECHANICS AND OTHERS THAT HAVE REPLACED THE SENSOR FROM INTERNET AND YOUTUBE SOURCE.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11120194,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/10/2018","dateComplaintFiled":"08/15/2018","vin":"2FMDK3AKXEB","components":"SERVICE BRAKES","summary":"WHILE DRIVING THE VEHICLE ON A CITY STREET CAME TO A STOP LIGHT WENT TO PUSH THE BRAKE PEDAL AND IT FELT LIKE THE VEHICLE HAD NO BRAKES AND WAS NOT STOPPING.  PUSHED THE PEDAL ALL THE WAY TO THE FLOOR AND THE VEHICLE FINALLY CAME TO A STOP.  THE BRAKE PEDAL FELT EXTREMELY HARD TO PUSH TO GET THE BRAKES TO STOP THE VEHICLE.  TOOK THE VEHICLE TO THE FORD DEALERSHIP AND THEY FOUND THE BRAKE BOOSTER FAILED.  THE VEHICLE ONLY HAS 33,874 MILES CURRENTLY ON IT.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11114921,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/31/2018","dateComplaintFiled":"07/31/2018","vin":"2FMDK4JC5EB","components":"UNKNOWN OR OTHER","summary":"THROTTLE BODY!!!    I WAS DRIVING DOWN A VERY BUSY BACK ROAD WITH A NUMBER OF SHARP TURNS THROUGHOUT WHEN A YELLOW WRENCH APPEARED ON MY DASHBOARD AND THE CAR WENT INTO A FULL AND IMMEDIATE \"LIMP MODE.\" MY CAR INITIATED LIMP MODE ON A VERY SHARP TURN WITH AN INCLINING HILL AND I HAD NOWHERE TO PULL OFF TO ADDRESS THE PROBLEM. I WAS FINALLY ABLE TO RESTART MY CAR AND DROVE APPROXIMATELY 10 MILES TO WORK AND MY CAR WOULD AGAIN GO INTO \"LIMP MODE\" 4 ADDITIONAL TIMES THROUGHOUT THE DURATION OF THIS TRIP. I'M LUCKY I WASN'T KILLED. PLEASE RECALL BEFORE SOMEONE GETS SERIOUSLY HURT OR KILLED!","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11112909,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/02/2018","dateComplaintFiled":"07/22/2018","vin":"2FMDK4KC8EB","components":"ELECTRICAL SYSTEM","summary":"SWITCH FOR PARK. AR ROLLED AND SAID NOT IN PARK, KEPT WARNING.  COST US $332.48, REPAIRED JULY 18, 2018","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11110770,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/13/2018","dateComplaintFiled":"07/11/2018","vin":"2FMDK3JC7EB","components":"POWER TRAIN","summary":"VEHICLE WAS IN MOTION, I WAS DRIVING DOWN THE HIGHWAY AT 60 MPH, I WENT TO CHANGE LANES AND THE VEHICLE SUDDENLY LOSES POWER, GOES INTO LIMP HOME MODE, THE WRENCH APPEARS ON THE DASH AND I MUST PULL OFF TO THE EMERGENCY SHOULDER. THE VEHICLE WAS TOWED IN TO FORD, WHERE THEY EXPLAINED MY THROTTLE BODY WAS BAD AND NEEDED TO BE REPLACED.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11109703,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/04/2018","dateComplaintFiled":"07/05/2018","vin":"2FMDK3KC2EB","components":"ENGINE,FUEL/PROPULSION SYSTEM","summary":"IT WILL NOT RUN OVER 5 MILES PER HOUR, IT CRANKS UPS AND IDLES. I HAVE RESEARCHED THIS AND THE GUY AT THE FORD DEALERSHIP SAID IT MAY BE THE THROTTLE BODY.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11103539,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/09/2018","dateComplaintFiled":"06/23/2018","vin":"2FMDK4GC3EB","components":"SERVICE BRAKES","summary":"BRAKE BOOSTER NEEDED TO BE REPLACED AT 20,239 MILES. LESS THAN 2 YEARS LATER THE REPLACEMENT BRAKE BOOSTER FAILED AND HAD TO BE REPLACED AT 42,480 MILES. IT SEEMS EVERY 2 YEARS OR 20,000 MILES THE BRAKE BOOSTER FAILS. FORTUNATELY WHEN THE BRAKES FAILED, IT WAS RIGHT AFTER START UP AND BACKING OUT OF PARKING SPACES. THE PEDAL BECAME STIFF WITH NO STOPPING POWER. I HAD THE BOOSTER REPLACED IN BOTH INSTANCES IMMEDIATELY AFTER THE FIRST SYMPTOMS OF FAILURE OCCURRED. FORTUNATELY THE FAILURES DID NOT OCCUR WHILE ON CITY STREETS OR HIGHWAYS. THERE WAS A RECALL ON THE 2011 THRU 2013 FORD EDGE MODELS. YOU MAY CONSIDER INCLUDING THE 2014 EDGE FOR A RECALL AS WELL.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11102862,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/20/2018","dateComplaintFiled":"06/20/2018","vin":"2FMDK3AKXEB","components":"STEERING,POWER TRAIN,ENGINE","summary":"CAR LOST ALL DRIVING FUNCTION WHILE IN MOTION ON A CITY STREET. IT BASICALLY DIED. THE SHIFTER ALWAYS SHOWS AN ERROR OF \"NOT IN PARK\" WHEN THE CAR IS IN FACT IN PARK.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11102464,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/04/2018","dateComplaintFiled":"06/18/2018","vin":"2FMDK3JC5EB","components":"ELECTRICAL SYSTEM","summary":"THE BACK-UP CAMERA IS NOT WORKING, WHEN THE VEHICLE IS ONLY 5 YEARS OLD. THE VEHICLE HASN'T BEEN INVOLVED IN ANY ACCIDENT AND THE DEALER ASKED $1000 TO FIX IT. IT APPARENTLY A MANUFACTURE DEFEAT.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11100592,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/28/2018","dateComplaintFiled":"06/08/2018","vin":"2FMDK3JC3EB","components":"UNKNOWN OR OTHER","summary":"DOOR AJAR LIGHT STAYS ON EVEN WHEN DOOR CLOSED CAUSING BELL TO CHIME CAR IS NOT IN PARK. TOOK TO DEALERSHIP - THEY CHANGED THE LATCH. I ROLLED MY WINDOW DOWN ON THE WAY HOME AND WINDOW WOULD NOT ROLL BACK UP. THEY SAID THE CABLE JUST HAPPENED TO BREAK. HAD TO PAY FOR THAT AS WELL.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11099482,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2018","dateComplaintFiled":"06/04/2018","vin":"2FMDK4KC9EB","components":"POWER TRAIN","summary":"THE POWER TRAIN MALFUNCTION LIGHT CAME ON WHILE DRIVING. I WAS ON THE INTERSTATE GOING AROUND 75 MPH AND ON 3 LANES OF HEAVY MORNING COMMUTE TRAFFIC. WHEN THE POWER TRAIN LIGHT CAME ON, I LOST THE ABILITY TO USE THE GAS AND COULD NOT ACCELERATE. I DID HAVE THE ABILITY TO BRAKE. I HAD TO GET TO THE SIDE OF THE ROAD QUICKLY DESPITE THE HEAVY TRAFFIC. I STOPPED ON THE SIDE OF THE ROAD, TURNED THE CAR OFF AND BACK ON. ONCE TURNING OFF AND ON, THE POWER TRAIN LIGHT WAS NO LONGER ILLUMINATED AND I WAS ABLE TO DRIVE AGAIN. THE CAUSE OF THE FAULT IN UNKNOWN.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11099137,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2018","dateComplaintFiled":"06/01/2018","vin":"2FMDK4AK2EB","components":"POWER TRAIN","summary":"WHEN I PUT THE VEHICLE IN PARK IT DISPLAYS THE \"TRANSMISSION NOT IN PARK\" LIGHT. WHEN THIS DISPLAYS YOU CANNOT LOCK DOORS PROPERLY. THE ONLY WAY TO ADJUST THIS IS TO EITHER TAP THE GEAR SHIFT BUTTON FOR STANDARD DRIVE OR RESTART AND KILL THE CAR. SOMETIMES IT WORKS AND SOMETIMES IT DOESN'T.  THIS HAS BEEN HAPPENING OFF AND ON SINCE 30,000 MILES BUT OUT OF THE 3 YEAR WARRANTY. I AM BEING TOLD THEY HAVE TO REPLACE THE SHIFTER TO CORRECT THE PROBLEM . THEY ALSO TELL ME IT IS A COMMON PROBLEM WITH THIS CAR.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11099057,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/07/2017","dateComplaintFiled":"05/31/2018","vin":"1FMFU16L83L","components":"EXTERIOR LIGHTING","summary":"I PURCHASED THIS VEHICLE USED AND HAVE HAD IT FOR ONE YEAR. THE HEAD LIGHTS ARE THE WORST HEADLIGHTS I HAVE EVER EXPERIENCED ON A VEHICLE. HEADLIGHTS DO NOT PROJECT ADEQUATELY DOWN THE ROAD ON EITHER HIGH OR LOW BEAM. BOTH HIGH AND LOW BEAMS ARE NOT BRIGHT ENOUGH. POOR ILLUMINATION ABOVE THE ROAD AND TO THE SIDES. THERE ARE BLIND SPOTS WHEN GOING UP A HILL OR TURNING A CORNER. I LIVE IN A RURAL AREA AND IT IS VERY HAZARDOUS TO DRIVE THIS VEHICLE AT NIGHT.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11093884,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/11/2018","dateComplaintFiled":"05/15/2018","vin":"2FMDK3AK1EB","components":"POWER TRAIN","summary":"WHEN PUTTING THE VEHICLE IN PARK IT DOES NOT REGISTER THE PARK POSITION. AFTER TURNING IT OFF IT PULLED FORWARD, BUT NORMALLY IT WILL STAY PARKED. I HAVE A VIDEO OF THE PARK NOT ENGAGING, BUT IT IS BIGGER THAN 5 MB. IT HAS BEEN HAPPENING FOR ABOUT 2-3 WEEKS, WILL BE TAKING IT TO THE DEALERSHIP.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11093779,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/14/2018","dateComplaintFiled":"05/14/2018","vin":"","components":"AIR BAGS","summary":"TL* THE CONTACT OWNS A 2014 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE CONTACT STATED THAT THE RECALL REPAIR WAS EXCEEDING A REASONABLE AMOUNT OF TIME. THE MANUFACTURER WAS NOT NOTIFIED.  THE DEALER (GREENWOOD FORD IN ORLANDO, FL, 1-888-984-4895) WAS NOTIFIED AND INFORMED THE CONTACT THAT THE PARTS WERE NOT AVAILABLE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11093419,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/11/2018","dateComplaintFiled":"05/11/2018","vin":"2FMDK3GC2EB","components":"UNKNOWN OR OTHER","summary":"WHILE DRIVING ON BUSY ROAD THE VEHICLE WENT ON LIMP MODE,ALMOST HAD REAR END COLLISION.!THIS IS THE SECOND TIME THIS HAS HAPPENED.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11092187,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2018","dateComplaintFiled":"05/07/2018","vin":"2FMDK3JCXEB","components":"POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE","summary":"TL* THE CONTACT OWNS A 2014 FORD EDGE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED AND THE POWER TRAIN WARNING INDICATOR ILLUMINATED. THE FAILURE RECURRED TWICE, BUT THE VEHICLE WAS ABLE TO RESTART. THE VEHICLE WAS TAKEN TO CRAIN FORD OF LITTLE ROCK (4601 COLONEL GLENN PLAZA DR., LITTLE ROCK, AR 72210) WHERE A DIAGNOSTIC TEST WAS NOT PERFORMED; HOWEVER, THE CONTACT WAS INFORMED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 34,450.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11092303,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/05/2018","dateComplaintFiled":"05/07/2018","vin":"2FMDK4JC4EB","components":"ENGINE","summary":"WHILE DRIVING 55 MPH ON THE HIGHWAY, ACCELERATOR SUDDENLY STOPPED WORKING, WRENCH LIGHT CAME ON, AND ENGINE WENT INTO LIMP HOME MODE.  IT WAS VERY UNSAFE TRYING TO CROSS LANES TO GET OFF OF HIGHWAY AS CAR SLOWED VERY RAPIDLY.  THIS IS THE SAME ACTION ASSOCIATED WITH THE WELL DOCUMENTED THROTTLE BODY PROBLEM FORD HAS HAD WITH OTHER MODELS.  ONCE OFF THE ROAD, MOTOR WAS SHUT OFF AND RESTARTED WHICH MADE THE PROBLEM GO AWAY BUT UNFORTUNATELY ERASED ANY ERROR CODES THAT MAY HAVE BEEN GENERATED.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11091328,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/02/2018","dateComplaintFiled":"05/02/2018","vin":"2FMDK3KC9EB","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"2 ISSUES:  1. DOOR LATCH SENDING SIGNAL THAT THE CAR DOOR IS NOT CLOSED. TAKES MULTIPLE TIMES OF CLOSING THE DOOR FOR THE DOOR AJAR MESSAGE TO GO AWAY. MANY FORD EDGE OWNERS MODIFYING THEIR VEHICLES IN UNSAFE TO GET AROUND THIS PROBLEM. FORD WANTS $600+ TO FIX.  2. THE VISTA MOON ROOF. THE ROOF DOES NOT OPEN AND CLOSE PROPERLY. MANY FORD EDGE OWNERS WITH THIS ISSUE. FORD WANTS $3000 TO FIX THIS. PEOPLE WHO HAVE HAD IT FIXED HAD THE PROBLEM RETURN AFTER A YEAR.     PLEASE HELP","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11091301,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/03/2018","dateComplaintFiled":"05/02/2018","vin":"2FMDK3GC2EB","components":"STEERING,POWER TRAIN,ELECTRONIC STABILITY CONTROL (ESC)","summary":"ON APRIL 3, 2018, MY WIFE WAS DRIVING OUR 2014 FORD EDGE.  AS SHE WAS ENTERING A CURVE AT 35 MPH, THE 'LOW OIL PRESSURE LIGHT CAME ON' AND SHE IMMEDIATELY LOST THE CAPABILITY TO EASILY TURN THE STEERING WHEEL, AND THE CAR BEGAN TO SLOW DOWN RAPIDLY.  FORTUNATELY, SHE WAS NOT ON A FREEWAY OR SHE COULD HAVE BEEN SERIOUSLY INJURED OR KILLED. SHE REALIZED THAT EVEN THOUGH THE ENGINE WAS STILL RUNNING, THE GAS PEDAL WOULD NOT WORK.  I CALLED PLANET FORD IN HOUSTON WHERE WE PURCHASED THE CAR AND I ROUTINELY HAVE THE CAR MAINTAINED. ANTHONY, THE QUICK LANE MANAGER, TOLD ME TO BRING THE CAR IN. BY THEN, WE HAD CHECKED THE INTERNET FOR SIMILAR OCCURRENCES AND WE HAD FOUND THAT THERE HAD BEEN THOUSANDS OF SIMILAR REPORTS AND MILLIONS OF DOLLARS PAID BY FORD IN LAWSUITS. ANTHONY TOLD ME THAT HE WOULD FIX THE CAR AT NO COST AFTER I EXPLAINED THE DETAILS AND TOLD HIM THAT THIS SHOULD HAVE BEEN A 'RECALL ISSUE'. THEY HAD SERVICED THE CAR LESS ONE MONTH EARLIER. ON TUESDAY, APRIL 10TH, I CALLED AND FOUND THAT THE CAR HAD BEEN MOVED TO THE REGULAR SERVICE AREA. IT STILL WAS NOT FIXED. BRAD ZOOK, THE SERVICE MANAGER, TOLD ME THAT I WAS GOING TO HAVE TO PAY FOR THE REPAIR EVEN THOUGH I TOLD HIM THAT ANTHONY SAID IT WOULD BE FREE.LATER THAT DAY, IT WAS 'REPAIRED' AND WE PICKED UP THE CAR. THEY HAD TO REPLACE THE 'ETB' WHICH IS EXACTLY WHAT THE INTERNET REFERRED TO. I CALLED BRAD ON WEDNESDAY AND ASKED HOW THEY DIAGNOSED THE PROBLEM. HE SAID IT WAS A COMBINATION OF CODES (STRANGE) AND MY DESCRIPTION OF THE PROBLEM.  HOW DO I KNOW THAT THIS WON'T HAPPEN AGAIN, OR SOME OTHER MALFUNCTION THAT WASN'T A RECALL, WILL HAPPEN NEXT!?","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11084399,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2015","dateComplaintFiled":"04/10/2018","vin":"2FMDK3JC3EB","components":"STEERING","summary":"TL* THE CONTACT OWNS A 2014 FORD EDGE. WHILE DRIVING 25 MPH, THE STEERING WHEEL SEIZED AND WAS DIFFICULT TO STEER LEFT OR RIGHT. ANGELA KRAUSE FORD LINCOLN IN ALPHARETTA, GEORGIA WAS MADE AWARE OF THE FAILURE AND DIAGNOSED THAT THE STEERING WAS LIKELY TO FAIL WHILE DRIVING 25 MPH OR LESS. ORIGINALLY, THE SHAFT AND THE PUMP ASSEMBLY WERE REPLACED IN THE VEHICLE, BUT THE FAILURE RECURRED. THE DEALER STATED THAT THE FAILURE COULD NOT BE DUPLICATED AND THAT THE VEHICLE WAS PERFORMING NORMALLY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11082661,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/31/2018","dateComplaintFiled":"04/03/2018","vin":"2FDK3J94EBB","components":"UNKNOWN OR OTHER","summary":"MY SUN ROOF EXPLODED FOR NO REASON WHILE I WAS DRIVING THE CAR ON THE HIGHWAY.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11082501,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/23/2017","dateComplaintFiled":"04/02/2018","vin":"2FMDK4GC1EB","components":"SERVICE BRAKES","summary":"BOUGHT THE 2014 FORD EDGE BRAND NEW. IN MARCH 2015.  (JANUARY 23, 2017) @ 21680 MILES: HAD TO REPLACE THE REAR BRAKE PADS/ROTORS AND SERVICED CALIPERS (PARTS & LABOR COST: $385.05). (APRIL 2, 2018) @ 32000 MILES: HAD TO REPLACE THE FRONT BRAKE PADS/ROTORS AND SERVICED CALIPERS (PARTS/LABOR COST: $400).  MY DEALER SAYS \"IT'S DUE TO THE HARSH CENTRAL NEW YORK WINTERS AND  ITS NORMAL WEAR & TEAR;THEREFORE NOT COVERED UNDER THE 3 YR 36 MONTH WARRANTY\".   I JUST DON'T UNDERSTAND WHY BOTH REAR AND FRONT BRAKES SYSTEMS HAVE HAD PROBLEMS AND HAD TO BE REPLACED.  I WOULD AT LEAST EXPECT THE BRAKE SYSTEM TO PERFORM AT EXCEPTIONAL LEVEL GREATER THAN THE MY MILES DRIVEN TO DATE OF 32000 MILES.  IN THE PAST, I HAVE DRIVEN TOYOTA'S AND JEEP'S AND NEVER EXPERIENCED BRAKE ISSUES AND/OR REPAIRS IN LESS THAN 45000 MILES.  FORD SHOULD REALLY PAY MORE ATTENTION TO THE QUALITY OR THEIR PRODUCT AND ATTENTION TO DETAIL AS THE \"BRAKING SYSTEM\" STINKS AND IS UNACCEPTABLE.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11081815,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/26/2018","dateComplaintFiled":"03/28/2018","vin":"2FMDK3JCXEB","components":"POWER TRAIN","summary":"I HAVE INFREQUENT LINKAGE CONCERNS WHILE TRAVELING AT SLOWER SPEEDS USUALLY IN PARKING LOT TYPE TRAFFIC WHERE BRAKING AND LIGHT ACCELERATION ARE CONSTANT.  AFTER COASTING, IN DRIVE, THERE IS A SLIGHT HESITATION WHEN THE ACCELERATOR IS PRESSED, THEN A NOTICEABLE, SOMETIMES HARD, ENGAGEMENT OF THE TRANSMISSION.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11079912,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/10/2016","dateComplaintFiled":"03/17/2018","vin":"2FMDK3AK8EB","components":"WHEELS","summary":"I HAD BEEN DRIVING (TRAVELING NURSE) BACK AND FORTH 3 X WEEKLY TO A NURSING JOB.  THE LOW TIRE LIGHT.  I AIRED THE TIRE FOR SEVERAL DAYS UNTIL I COULD CARRY IT TO A TIRE SHOP. I WAS TOLD IT WAS THE RIM.  THE RIM WAS REPAIRED.  SIX MONTHS LATER THE LOW TIRE LIGHT COMES ON AGAIN.  I CARRY IT TO THE FORD DEALERSHIP AND THE RIM IS CRACKED AGAIN.  ONCE AGAIN IT IS SENT OFF FOR REPAIR.  FEBRUARY THE LOW TIRE LIGHT COMES ON AGAIN WITH THE AIR LOSING 3 - 15 POUNDS OF AIR A DAY (I'M A TRAVELING NURSE) AND MY CAR GOES BACK TO THE DEALERSHIP AND THE GUY TELLS ME IT IS A FRACTURE IN THE VERY SAME RIM.  HE TELLS ME THAT THE ONLY WAY IT IS FRACTURED IS IF I HIT SOMETHING BUT I HAVEN'T HIT SOMETHING.  HE TELLS ME THAT THE BACK TIRE IS PRONE TO BEING FRACTURED AND I TELL HIM I ONLY HAD THE TIRES ROTATED 4 DAYS EARLIER.  HE TELLS ME IT WILL COST ME $1400.00 PLUS A NEW TIRE AND I TELL HIM I DON'T HAVE THAT.  I'VE SEEN THEM ON AMAZON FOR $400.  HE TELLS ME HE WILL HAVE TO CHARGE ME FOR A NEW TIRE.  I TELL HIM MY TIRES HAVE ROAD HAZARD SOMEWHERE ELSE.  ALL 4 RIMS HAVE BEEN ON MY CAR SINCE THE DAY I BOUGHT IT.  THIS RIM HAS NOW BEEN FRACTURED TWICE AND FORD WILL NOT HONOR IT'S OWN WARRANTY.  THEY HAVE NO PROBLEM WITH A NEARLY 60 YEAR OLD NURSE DRIVING 100 MILES TO CARE FOR SOMEONE DYING WALKING OUT TO A FLAT TIRE EVERY SINGLE DAY.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11079873,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/13/2018","dateComplaintFiled":"03/16/2018","vin":"2FMDK3KC1EB","components":"STEERING,SUSPENSION","summary":"I WAS DRIVING IN AN ALLEY WAY AND SOMETHING SOUNDED LIKE IT BROKE AND OR CAME LOOSE FROM THE PASSENGER SIDE FRONT SUSPENSION AREA. WHICH LOOKS LIKE IT WAS A HALF SHAFT OR STEERING COMPONENT WHICH IN TURN CAUSED ME TO LOOSE STEERING CONTROL AND HIT A CURB AND DO FURTHER DAMAGE TO MY VEHICLE . SEEING IF THERE HAVE BEEN ANY ISSUES OR REPORTS WITH HALF SHAFTS OR STEERING COMPONENTS BREAKING OR COMING LOOSE ON SUSPENSION ON 2014 FORD EDGE'S","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11078357,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/02/2018","dateComplaintFiled":"03/09/2018","vin":"","components":"AIR BAGS","summary":"TL* THE CONTACT OWNS A 2014 FORD EDGE. THE CONTACT STATED THAT THE PASSENGER SIDE AIR BAG TURNED OFF BY ITSELF AND THE AIR BAG INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO ED BUTTS FORD (1515 N HACIENDA BLVD, LA PUENTE, CA 91744) WHERE IT WAS DIAGNOSED THAT THE AIR BAG MODULE FAILED. THE VEHICLE WAS NOT REPAIRED.  THE MANUFACTURER WAS NOTIFIED AND OPENED CASE NUMBER: CAF14242952. THE FAILURE MILEAGE WAS 48,350. THE VIN WAS NOT AVAILABLE.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11076567,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/05/2018","dateComplaintFiled":"03/06/2018","vin":"2FMDK3JC2EB","components":"UNKNOWN OR OTHER","summary":"VEHICLE WAS BEING DRIVEN AND WITHOUT ANY WARNING WENT INTO A 'LIMP HOME MODE', WHICH IS A TOTAL LOSS OF ACCELERATION, THAT IS ONLY ENOUGH POWER TO GIVE THE DRIVER SPEED BETWEEN 35-40 MPH.  IF ON A FREEWAY IN THE FAST LANE THIS WOULD PLACE A DRIVER IN A UNSAFE SITUATION.  FORD MOTOR CO . STATES THERE IS NO RECALL, BUT BACK IN 2015 THERE WAS A CUSTOMER SATISFACTION PROGRAM WHERE THEY CORRECTED THIS PROBLEM AT NO CHARGE TO THE CUSTOMER.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11072740,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2018","dateComplaintFiled":"02/13/2018","vin":"2FMDK3GC4EB","components":"STRUCTURE","summary":"COMPLAINT ON MY 2014 FORD EDGE: WHEN IGNITION ON AND THE FRONT DRIVER'S DOOR IS CLOSED, THE DASHBOARD LIGHT INDICATES DOOR AJAR & BELL KEEPS RINGING BUT DOOR IS NOT AJAR! IT IS CLOSED PROPERLY! WHILE CAR IS PARKED THE PARKING LIGHTS BLINK ON AND OFF BY THEMSELVES ALSO. WEIKERT FORD IN LAKE WALES FL HAS REPLACED THE DOOR LATCH TO CORRECT THE PROBLEM. MY COST IS $371.88. I BELIEVE THE FORD AUTOMOBILE COMPANY SHOULD DO A RECALL AND REIMBURSE ME MY COST. I'VE DONE RESEARCH ABOUT OTHER 2014 FORD EDGE'S WITH THIS SAME PROBLEM. WILL EMAIL FORD AND SEE IF THEY WILL REIMBURSE ME MY COST! MY CAR MILEAGE 49,996.3. HOPE FORD WILL REIMBURSE MY COST! I HAVE MY ITEMIZE COST RECEIPT BY DOESN'T UP TO THIS FORM.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11064165,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/21/2018","dateComplaintFiled":"01/22/2018","vin":"2FMD3GC0EBB","components":"ENGINE","summary":"TL* THE CONTACT OWNS A 2014 FORD EDGE. WHILE DRIVING 65 MPH, THE VEHICLE SHOOK, THE ENGINE INDICATOR ILLUMINATED, AND THE VEHICLE STALLED. SUNNYDALE FORD IN SUNNYDALE, CALIFORNIA WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS APPROXIMATELY 46,000.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11063745,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/18/2018","dateComplaintFiled":"01/19/2018","vin":"2FMDK3KCXEB","components":"POWER TRAIN,UNKNOWN OR OTHER","summary":"RIGHT FRONT AXLE FAILURE    WARNING OF TRANSMISSION NOT IN PARK","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11063009,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2018","dateComplaintFiled":"01/16/2018","vin":"2FMDK3KC9EB","components":"UNKNOWN OR OTHER","summary":"WHEN I PUT THE VEHICLE IN PARK IT DISPLAYS THE \"TRANSMISSION NOT IN PARK\" LIGHT. WHEN THIS DISPLAYS YOU CANNOT LOCK DOORS PROPERLY. THE ONLY WAY TO ADJUST THIS IS TO EITHER TAP THE GEAR SHIFT BUTTON FOR STANDARD DRIVE OR RESTART AND KILL THE CAR. SOMETIMES IT WORKS AND SOMETIMES IT DOESN'T.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11063023,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/05/2017","dateComplaintFiled":"01/16/2018","vin":"2FMDK3KC9EB","components":"ELECTRONIC STABILITY CONTROL (ESC)","summary":"THE DOOR AJAR LIGHT COMES ON WHEN I SHUT THE DRIVER SIDE DOOR. THE DOOR IS LATCHED AND IS SHUT PROPERLY BUT THE LIGHT STILL COMES ON. EVERY TIME I BRAKE IT DINGS AND IT DISPLAYS  THE DOOR IS AJAR AND TRANSMISSION IS NOT IN PARK LIGHT. THIS ISSUE IS SPORADIC.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11057921,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/21/2017","dateComplaintFiled":"01/02/2018","vin":"2FMDK3GC1EB","components":"STEERING,ENGINE,FUEL/PROPULSION SYSTEM","summary":"TL* THE CONTACT OWNS A 2014 FORD EDGE. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS TAKEN TO FRIENDLY FORD OF LAS VEGAS (660 N. DECATUR BLVD, LAS VEGAS, NV 89107), BUT WAS NOT DIAGNOSED. PREVIOUSLY, THE VEHICLE EXPERIENCED A POWER STEERING FLUID LEAK AND, WHEN TURNING THE STEERING WHEEL IN EITHER DIRECTION, A WHINING NOISE WAS PRESENT. THE POWER STEERING PRESSURE HOSE WAS REPLACED, BUT THE WHINING NOISE CONTINUED. ALSO, WHILE OPERATING THE VEHICLE, A FUEL ODOR WAS PRESENT INSIDE THE CABIN. THE VEHICLE WAS TAKEN BACK TO THE DEALER, BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 23,333.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11054930,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/14/2015","dateComplaintFiled":"12/15/2017","vin":"","components":"VEHICLE SPEED CONTROL","summary":"I LEASED A 2014 FORD EDGE FROM ANTELOPE VALLEY FORD.   AFTER TAKING POSSESSION, THE VEHICLE HAD TURBO LAG PROBLEMS.  I REPORTED THIS TO ANTELOPE VALLEY FORD AND THEY TOOK THE CAR IN FOR REPAIR.  I WAS TOLD THERE WAS NO PROBLEM.  THE PROBLEM CONTINUES TO THIS DAY.   THIS PROBLEM OCCURS WHEN VEHICLE IS IN MOTION.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11054932,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/15/2015","dateComplaintFiled":"12/15/2017","vin":"2FMDK3J99EB","components":"ENGINE","summary":"TL* THE CONTACT OWNS A 2014 FORD EDGE. WHILE THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE HESITATED BEFORE ACCELERATING. THE VEHICLE WAS TAKEN TO ANTELOPE VALLEY FORD LINCOLN (1155 AUTO MALL DR, LANCASTER, CA 93534, (888) 483-0454). THE FAILURE COULD NOT BE DUPLICATED AND NO DIAGNOSTIC FAILURE CODES WERE FOUND. THE VEHICLE WAS NOT REPAIRED. THE CONTACT TOOK THE VEHICLE TO TWO DIFFERENT INDEPENDENT MECHANICS WHERE IT WAS DIAGNOSED THAT THERE WAS TURBO LAG. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE ISSUE WAS A FUNCTION OF THE VEHICLE. THE CONTACT STATED THAT AN INSPECTOR WAS HIRED FOR A FINAL INSPECTION AND DETERMINED THAT TURBO LAG WAS THE ISSUE. NO FURTHER ASSISTANCE WAS OFFERED. THE APPROXIMATE FAILURE MILEAGE WAS 23.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11053956,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/25/2017","dateComplaintFiled":"12/11/2017","vin":"2FMDK3G98EB","components":"POWER TRAIN,ENGINE","summary":"TL* THE CONTACT OWNS A 2014 FORD EDGE. WHILE DRIVING 15 MPH, THE VEHICLE LOST POWER AND SLOWED TO A STOP. THERE WERE UNKNOWN WARNING INDICATORS ILLUMINATED WHEN THE FAILURE OCCURRED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS THEN TOWED TO WEHR FORD (11311 US-60 BUS, MOUNTAIN GROVE, MO 65711, (417) 926-3192) AND REPAIRED. THE MANUFACTURER WAS CONTACTED AND A COMPLAINT WAS SUBMITTED; HOWEVER, THE CONTACT WAS INFORMED THAT FORD COULD NOT OFFER ASSISTANCE. THE FAILURE MILEAGE WAS 70,000.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11052298,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"11/30/2017","dateComplaintFiled":"12/04/2017","vin":"2FMDK3JC2EB","components":"SERVICE BRAKES","summary":"WHILE DRIVING ON A HIGHWAY AT APROX 50MPH MY CAR RAN OUT OF BRAKES COMPLETELY.   THE CAR, A 2014 EDGE, IS AROUND 56000MILES WITH ALL SERVICES UPTODATED PERFORMED BY A FORD DEALER. IN THE LATEST SERVICE THE CHANGE THE REAR BRAKE PADS","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11047803,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/23/2014","dateComplaintFiled":"11/21/2017","vin":"2FMDK9JC2EB","components":"EXTERIOR LIGHTING","summary":"HALOGEN HEADLIGHTS ON LOW BEAM DO NOT PROJECT VERY FAR DOWN THE ROAD AND DO NOT ILLUMINATE AT ALL ABOVE APPROXIMATELY 40 INCHES ABOVE GROUND LEVEL SO IT IS IMPOSSIBLE TO READ  STREET SIGNS WHEN NOT IN AREAS WITH STREET LIGHTS. THEY ARE ALIGNED ACCORDING TO FORD SPECIFICATIONS. VERY HAZARDOUS. AAA HAS CONDUCTED STUDIES ON THIS PROBLEM AND IT AFFECTS  MULTIPLE  MANAFACTURE'SVEHICLES THAT USE HALOGEN HEADLIGHTS. THIS HAS BEEN A PROBLEM SINCE VEHICLE WAS NEW AND DEALER HAS NO REMEDY.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11047427,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/18/2017","dateComplaintFiled":"11/20/2017","vin":"2FMDK4AK0EB","components":"UNKNOWN OR OTHER","summary":"PANORAMIC MOONROOF JUST SHATTERED SITTING STILL.  NOTHING HIT IT AND CAR WAS NOT MOVING.  WAS ON A RESIDENTIAL STREET AND OWNER WAS STANDING RIGHT BY THE VEHICLE.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11046607,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/16/2017","dateComplaintFiled":"11/16/2017","vin":"2FMDK3GC8EB","components":"UNKNOWN OR OTHER","summary":"AFTER CLOSING THE PASSENGER'S SIDE FRONT DOOR, THE REAR WINDOW EXPLODED/SHATTERED.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11039676,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/09/2017","dateComplaintFiled":"10/25/2017","vin":"2FMDK3GCXEB","components":"UNKNOWN OR OTHER","summary":"EDGE'S \"DOOR AJAR\" WARNING LIGHT REMAINS ON, EVEN WHEN THE DOORS ARE CLOSED AND LATCHED.  WHILE IT'S CERTAINLY ANNOYING TO BE CONFRONTED WITH A STUBBORN WARNING ON AN INSTRUMENT CLUSTER, NHTSA ALSO POINTS OUT THAT, AS LONG AS THE LIGHT IS ILLUMINATED, THERE'S NO WAY FOR DRIVERS TO KNOW FOR SURE THAT THE VEHICLE'S DOORS ARE PROPERLY CLOSED.  AS A RESULT, OWNERS MAY SPEND A GREAT DEAL OF TIME CHECKING AND RE-CHECKING TO ENSURE THAT THE EDGE'S DOORS ARE REALLY, TRULY LATCHED. OVER TIME, OWNERS MAY BECOME SO ACCUSTOMED TO SEEING THE WARNING LIGHT CRYING WOLF THAT THEY BEGIN TO IGNORE IT--WHICH COULD, OF COURSE, CAUSE PROBLEMS IF A DOOR TRULY ISN'T CLOSED.HTTPS://WWW.THECARCONNECTION.COM/NEWS/1106519_2011-2013-FORD-EDGE-INVESTIGATED-FOR-PERSISTENT-DOOR-AJAR-WARNING","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11035103,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/16/2017","dateComplaintFiled":"10/20/2017","vin":"2FMDK4KCXEB","components":"FUEL/PROPULSION SYSTEM","summary":"WHILE DRIVING ON TOWN STREET THE CAR STARTED SLOWING DOWN AND THE WRENCH LIGHT CAME ON AND THE CAR FELT LIKE IT IT JUST LOST ALL POWER - NOT ELECTRICAL BUT IT SLOWED DOWN TO A CRAWL.  I WAS ABLE TO PULL THE CAR OVER TO THE SIDE OF THE ROAD, SHUT OFF THE WRENCH AND SHUT OFF THE CAR.  I LET IT SIT FOR A MINUTE THEN TURNED IT ON AND IT WAS FINE.  I TOOK IT TO THE DEALERSHIP TODAY 10/20 AND THEY IDENTIFIED THAT IT WAS THE THROTTLE BODY.  THIS WAS A VERY UNSAFE EVENT AND MY CAR HAS ONLY 34,614 MILES ON IT.  IT COULD HAVE CAUSED A SERIOUS ACCIDENT IF I HADN'T PULLED THE CAR OVER AS IT JUST STOPPED IN THE MIDDLE OF THIS VERY BUSY STREET.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11034051,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2017","dateComplaintFiled":"10/17/2017","vin":"2FMDK4JC0EB","components":"ELECTRICAL SYSTEM","summary":"TOUCHSCREEN STOPPED WORKING.  IT CONTROLS HANDS-FREE PHONE, NAVIGATION, TEMPERATURE, AND RADIO.  FORD EXTENDED WARRANTY ON SYSTEM, BUT DID NOT INCLUDE TOUCHSCREEN ITSELF, AND IS CHARGING $1,000 TO REPLACE.  TOUCHSCREEN ITSELF SHOULD BE RECALLED.  DANGEROUS IF NEED TO MAKE PHONE CALL AND HAVE TO USE CELL PHONE RATHER THAN HANDS -FREE UNIT, OR IF RELYING ON SYSTEM TO GIVE NAVIGATION DIRECTIONS AND IT SUDDENLY STOPS WORKING.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11031988,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/03/2017","dateComplaintFiled":"10/06/2017","vin":"2FMDK4JC8EB","components":"STRUCTURE","summary":"WHILE DRIVING ON HIGHWAY, PANORAMIC GLASS ROOF EXPLODED INTO PIECES. ROOF WAS NOT OPEN OR BEEN USED I. MORE THAN 2 YEARS. SCREEN WAS LUCKILY CLOSED OR I WOULD HAVE BEEN COVERED IN GLASS. LOUD BANG AND RUSH OF AIR CAUSING ME TO JERK STEERING WHEEL AND ENTER NEXT LANE OF TRAFFIC","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11030119,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/07/2017","dateComplaintFiled":"09/27/2017","vin":"2FMDK3GC6EB","components":"POWER TRAIN,ENGINE","summary":"CAR STOPPED RUNNING IN THE MIDDLE OF A RED LIGHT AND WHEN PUSHING THE GAS WOULD NOT DO ANYTHING AND WHEN PUT INTO PARK THE WHOLE CAR SHOOK REALLY BAD. HAD TO GET OUT OF THE MIDDLE OF THE ROAD SO THAT I WOULD NOT BE HIT FROM BEHIND.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11029879,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/25/2017","dateComplaintFiled":"09/26/2017","vin":"2FMDK3AK1EB","components":"POWER TRAIN","summary":"AFTER DRIVING AND PLACING THE VEHICLE IN PARK, THEN TURNING OFF THE ENGINE; WHICH IS DONE BY \"PUSHING BUTTON CONTROL,\" THE INDICATOR READS \" TRANSMISSION NOT IN PARK\". ALTHOUGH THE GEAR HANDLE IS FULLY ENGAGED IN THE PARK POSITION. ONLY AFTER PUSHING THE GEAR HANDLE WITH A LITTLE FORCE TO ENSURE IT'S IN THE \"PARK\", POSITION, DOES  THE DASH INDICATOR CHANGES TO \"PARK\". AND IT'S SAFE TO EXIT THE VEHICLE.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11023523,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2016","dateComplaintFiled":"09/14/2017","vin":"","components":"STEERING","summary":"TL* THE CONTACT OWNS A 2014 FORD EDGE. WHILE OPERATING THE VEHICLE, THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO THE DEALER (FRIENDLY FORD LOCATED IN LAS VEGAS, NV), BUT THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE CONTACT RETRIEVED THE VEHICLE AND THE FAILURE CONTINUED TO OCCUR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND NO ASSISTANCE WAS OFFERED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 6,000.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11020139,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/11/2017","dateComplaintFiled":"08/28/2017","vin":"2FMDK3G99EB","components":"SUSPENSION,UNKNOWN OR OTHER","summary":"THE A/C SYSTEM DOES NOT RESPOND TO TEMPERATURE CONTROL.  IT STAYS ICE COLD.  THE SUSPENSION SQUAWKS AND CLANKS WHEN BRAKES ARE APPLIED AND THE STEERING WHEEL TURNS.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11016520,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/20/2017","dateComplaintFiled":"08/21/2017","vin":"2FMDK4KC6EB","components":"POWER TRAIN","summary":"TL* THE CONTACT OWNS A 2014 FORD EDGE. WHILE ATTEMPTING TO PARK THE VEHICLE, THE \"TRANSMISSION NOT IN PARK\" WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (BEYERS FORD LOCATED AT 170 RIDGEDALE AVE MORRISTOWN, NJ 07960) WHERE IT WAS DIAGNOSED THAT THE SHIFTER ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 62,788.   UPDATED 10/05/17*LJ  *TR","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11015933,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2016","dateComplaintFiled":"08/17/2017","vin":"2FMDK4KC3EB","components":"UNKNOWN OR OTHER","summary":"EXHAUST ODORS ENTER VEHICLE CABIN AFTER HEAVIER ACCELERATION.  IT IS MORE PREVALENT WHEN AIR CONDITIONING IT TURNED ON.  THIS ODOR CAN VARY IN INTENSITY FROM MILD TO SO OVERWHELMING THAT YOU COUGH, GAG, EYES WATER AND SINUSES WILL DRAIN.  IT IRRITATES MY THROAT.    I DRIVE THIS VEHICLE A LOT EACH DAY AND WHILE AT FIRST I THOUGHT THE SMELL WAS ENTERING THE VEHICLE FROM OTHER VEHICLES EXHAUST IN FRONT OF ME, I HAVE FINALLY REALIZED IT IS COMING FROM THE VEHICLE I AM DRIVING.    SMELL INTENSITY SEEMS RELATED TO HOW HARD THE ACCELERATION WAS.  FOR EXAMPLE, WHEN ENTERING A HIGHWAY ON AN ACCELERATION RAMP DURING HEAVY TRAFFIC, THE SITUATION COULD REQUIRE HEAVY ACCELERATION TO GET UP TO SPEED.  THE CAR GETS A VERY HEAVY ODOR OF EXHAUST INSIDE THE CABIN IN THIS SITUATION WITH AIR CONDITIONING ON.  WHEN THIS INTENSITY HAPPENS YOU MUST ROLL DOWN THE WINDOWS TO CLEAR THE SMELL FROM THE INTERIOR.  THE SMELL IS LESS INTENSE DURING EASIER ACCELERATIONS.    I NOTICE MYSELF FEELING DROWSY SOMETIMES DURING THE SUMMER MONTHS, WITH AIR CONDITIONING ON, AFTER I HAVE BEEN DRIVING THE CAR FOR MAYBE AN HOUR OR SO.  ROLLING THE WINDOWS DOWN SEEMS TO MAKE THE SENSATION GO AWAY AS DOES GETTING OUT OF THE VEHICLE.  I AM CONCERNED CARBON MONOXIDE IS PRESENT WITH THE ODOR THAT ENTERS THE VEHICLE INTERIOR.    I DO NOT NOTICE THE SMELL MUCH DURING THE COOLER MONTHS WHEN AIR CONDITIONING IS NOT USED.    THE INTENSITY OF THE ODOR, UNDER HEAVIER ACCELERATION, IS VIRTUALLY BREATHTAKING.  IT IS VERY DIFFICULT TO BREATH INSIDE THE INTERIOR DURING THIS KIND OF INTENSITY.    WE PURCHASED THIS USED VEHICLE USED IN EARLY 2016 WITH 10,000 MILES ON IT AND DRIVE IT DAILY.  IT HAS OVER 30,000 MILES NOW.  I HAVE READ AND RESEARCHED MANY COMMENTS AND COMPLAINTS ABOUT THIS VEHICLE AND FORD EXPLORERS WITH THE SAME DESCRIBED ISSUE.    I HAVE NOT BEEN ABLE TO RESEARCH A FIX.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11014211,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/09/2017","dateComplaintFiled":"08/10/2017","vin":"2FMDK3JCXEB","components":"SERVICE BRAKES","summary":"AT 60,000 MILES MY 2014 FORD EDGE MASTER CYLINDER FAILED WHILE DRIVING AT AROUND 10 MPH ON MY STREET AS I WAS GETTING READY TO PARK WHICH EFFECTED BRAKING. THIS CAUSED ME TO HIT THE HIGH CONCRETE CURB IN FRONT OF MY HOUSE AND MESS UP MY FRONT BUMPER. I ENDED UP HAVING TO PULL THE LOWER BUMPER COVER OFF TO KEEP IT FROM DRAGGING THE GROUND. THE MASTER DOESN'T COMPLETELY FAIL THOUGH, IT WORKS FOR ABOUT A DOZEN STOPS AND THEN THE PEDAL GETS SOFT FOR ONE STOP. UPON CALLING FORD THIS IS ONE OF THE VIN NUMBERS THAT IS NOT COVERED UNDER THE RECALL. I DON'T UNDERSTAND HOW THERE ARE SO MANY FAILURES OF THE BRAKE BOOSTER AND MASTER CYLINDER WITH A LOT OF FORD MODELS THAT HAVE THE SAME ENGINE, BUT  I'M SUPPOSE TO BELIEVE THEY GOT THE PROBLEM FIXED BEFORE MY VEHICLES...I HAVE A FEELING THAT AS VEHICLES START TO HIT THE SAME MILEAGE AROUND MY YEAR THERE WILL BE A LOT MORE OF THESE ISSUES POPPING UP.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11012873,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/31/2017","dateComplaintFiled":"08/04/2017","vin":"2FMDK3KC8EB","components":"VEHICLE SPEED CONTROL,WHEELS,UNKNOWN OR OTHER","summary":"ON JULY 31, 2017 IN MY 2014 FORD EDGE I SLOWED DOWN TO TURN RIGHT INTO A PARKING SPACE AT AN ELEMENTARY SCHOOL, AND ALL OF A SUDDEN THE  CAR TOOK FLIGHT OVER THE CURB AND SPED INTO THE WOODS.   SCARED AND SHAKEN I WAS TRAPPED IN THE CAR WITH TREES BLOCKING THE FRONT DOORS.  I WAS ABLE TO GET OUT OF THE CAR BY CLIMBING INTO THE BACKSEAT WHERE I WAS ABLE TO OPEN THE DOOR. THE CAR WAS NOT DRIVABLE AND HAD TO BE TOWED.    THIS ACCELERATION IS VERY SCARY AND I WILL NOT FEEL COMFORTABLE DRIVING THIS CAR AGAIN!  WHAT IF CHILDREN WOULD HAVE BEEN IN THE WAY?","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11006301,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/12/2017","dateComplaintFiled":"07/19/2017","vin":"2FMDK4JC6EB","components":"FUEL/PROPULSION SYSTEM","summary":"TL* THE CONTACT OWNS A 2014 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND REMAINED ON. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO OBSERVED AN ODOR OF FUEL EMITTING FROM THE FUEL TANK. THE VEHICLE WAS DIAGNOSED THAT A HOSE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 55,000. THE VIN WAS INCOMPLETE.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11001167,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/18/2017","dateComplaintFiled":"06/24/2017","vin":"2FMDK4KC0EB","components":"VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC)","summary":"WHEN DRIVING AT HIGHWAY SPEEDS (65 MPH+) WITH CRUISE CONTROL ENABLED, IF I PASS AN 18 WHEELER, THE CAR WILL SUDDENLY JAM ON THE BRAKES AND DECELERATE FROM MY CURRENT SPEED DOWN BELOW 55 MPH. THIS HAPPENS IN LESS THEN 3 SECONDS. THERE IS NO ONE IN FRONT OF ME - IT IS A CLEAR STRAIGHTAWAY.  IF I STEP ON THE GAS THE CAR WILL SPEED UP AND I'LL PASS THE TRUCK. AT THAT POINT THE CRUISE CONTROL WILL OPERATE NORMALLY - UNTIL I PASS ANOTHER TRUCK. THIS DOESN'T HAPPEN ALL THEN TIME. MAYBE 20%. IT SEEMS TO HAPPEN WITH TALL TRACTOR TRAILERS MORE THEN NORMAL TRUCKS. ASIDE FROM THE SUDDEN STOPPING ISSUE, THE REAL PROBLEM IS THAT CARS BEHIND ME SEE THAT I AM STOPPING FOR NO APPARENT REASON AND IF THEY'RE NOT PAYING ATTENTION THEY'LL RUN RIGHT INTO THE BACK OF MY CAR. THIS HAS BEEN A DAY 1 PROBLEM - I BOUGHT THE CAR NEW IN 2014. I AM ADDING MY COMPLAINT TO OTHERS WHO HAVE REPORTED THIS SAME ISSUE. FORDS RESPONSE - PAY $3000 TO HAVE YOUR CAR FIXED. THIS IS A SAFETY ISSUE AND THERE OUGHT TO BE A RECALL TO GET IT FIXED.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":10994332,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/09/2017","dateComplaintFiled":"06/11/2017","vin":"2FMDK3J9XDB","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING","summary":"2014 FORD EDGE W/ 100000 MILES. DRIVING IN TOWN AND HEADLIGHTS WENT OFF. ALL OTHER LIGHTS STILL ON; TAIL, DASH, PARKING, T/S, FLASHERS AND ACCESSORY. RETIRED FORD MECHANIC. STARTED ACTIVATING ALL LIGHT RELATED SWITCHES. ALL THINGS NORMAL EXCEPT NO HEADLIGHT &/OR HIGH BEAM. WIGGLED AND PULLED ALL FUSES AND RELAYS IN THE UNDER HOOD FUSE PANEL. WIGGLED AND PULLED ALL ELECTRICAL LOOMS AND CONNECTORS. CHECKED HEADLIGHT PLUGS AND CONNECTORS. NOTHING!!  SLAMMED HOOD AND LIGHTS RETURNED. HAS NOT RE-OCCURRED YET.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":10985901,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2015","dateComplaintFiled":"05/16/2017","vin":"2FMDK3JC8EB","components":"ENGINE","summary":"UNDER HARD ACCELERATION A STRONG ODOR OF EXHAUST IS SMELLED INSIDE THE CABIN. WINDOWS UP AND MAKES NO DIFFERENCE IF A/C IS ON OR OFF OR IN THE RECIRCULATION MODE.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":10983940,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2017","dateComplaintFiled":"05/07/2017","vin":"2FMDK3AK9DB","components":"UNKNOWN OR OTHER","summary":"THE DRIVER DOOR AJAR LIGHT WILL NOT TURN OFF WHEN DOOR IS CLOSED.  THIS ALSO CAUSES THE DOME LIGHTS TO STAY ON AND TRIGGER THE ALARM SYSTEM OCCASIONALLY.  THIS IS THE SECOND TIME IT IS HAPPENING, THE FIRST BEING 1.5 YEARS AGO WHERE FORD DID CLEAN THE SENSORS AND FIXED THE PROBLEM UNTIL NOW.  LAST MONTH THE PROBLEM STARTED REOCURRING.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":10979324,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2017","dateComplaintFiled":"04/19/2017","vin":"2FMDK3JC2BB","components":"ELECTRICAL SYSTEM","summary":"THE VEHICLE IS SHOWING A \"DRIVER DOOR AJAR\" INDICATOR WHEN THE DOOR IS CLOSED. ATTEMPTED TO OPEN AND CLOSE THE DOOR BUT INDICATOR STILL WONT TURN OFF. ALARM WONT ACTIVATE AND ALL LIGHTING STAY ON IN THE VEHICLE.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":10969269,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/10/2017","dateComplaintFiled":"03/29/2017","vin":"2FMDK4KC9EB","components":"UNKNOWN OR OTHER","summary":"WHEN PUTTING VEHICLE IN PARK IT WON'T GO IN MOST OF THE TIME WE HAVE TO RESTART VEHICLE AND TAKE IT FROM PARK TO ANOTHER GEAR SOMETIMES 5-6 TIMES BEFORE PARK WILL ENGAGE AND SOMETIMES WE CAN JUST PRESS AND RELEASE BUTTON ON SHIFTER TO GET IT TO ENGAGE PARK. WE HAVE EVEN HAD A PROBLEM WITH TRYING TO USE REMOTE START AFTER IT'S IN PARK AND IT WON'T START DUE TO IT SAYING THAT TRANSMISSIONS NOT IN PARK BUT IT WAS WHEN WE EXITED THE VEHICLE.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":10967062,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/07/2016","dateComplaintFiled":"03/19/2017","vin":"2FMDK4JC0EB","components":"UNKNOWN OR OTHER","summary":"I PARKED MY CAR ON MY DRIVEWAY AND TOOK THE KEY OUT OF THE IGNITION. I STEP OUT OF THE CAR AND WAS PLAYING WITH MY DAUGHTER BY THE SIDE OF THE CAR. MY CAR STARTED ROLLING DOWN THE DRIVEWAY. I OPENED THE DOOR AND SAW THE CAR CAME OUT OF GEAR. I REACHED IN AND SHIFTED BACK TO PARK. CAR CONTINUED TO ROLL DOWN DRIVEWAY. I TRIED STOPPING IT BY TRYING TO JUMP IN BUT CAR CONTINUE TO ROLL ALMOST PINNING ME. I JUMPED OUT AND CAR HIT MY NEIGHBORS CAR. THE WHOLE TIME THIS WAS HAPPENING I HAD THE KEY IN MY HAND. REPORTED IT FORD AND BOUGHT IT TO THE DEALER TO BE INSPECTED. THEY COULDN'T FIND A PROBLEM. FORD MC NOR THE FORD DEALER WANT TO TAKE RESPONSIBILITY. NOR CAN THEY FIND A PROBLEM WITH MY CAR.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":10960252,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/12/2017","dateComplaintFiled":"03/12/2017","vin":"FORD EDGE 2","components":"ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)","summary":"VEHICLE WHILE MOVING LOST ALL POWER WHILE ENGINE STILL RUNNING ALMOST  GOT ME AND MY DAUGHTER KILLED ON  STATE HIGHWAY BY 2 VEHICLES TODAY 3 12 2017","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":10958554,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2017","dateComplaintFiled":"03/03/2017","vin":"","components":"STRUCTURE","summary":"THE DOOR AJAR INDICATOR WILL NOT TURN OFF. IT IS FRUSTRATING BECAUSE MY CHILDREN RIDE IN THE CR AND I AM CONSTANTLY CHECKING TO ENSURE IT IS ACTUALLY CLOSED.  MY AUTO DOOR LOCKS DO NOT AUTOMATICALLY ENGAGE. THE LIGHTS STAY ON MUCH LONGER THAN NECESSARY.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":10954970,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/09/2017","dateComplaintFiled":"02/15/2017","vin":"2FMDK4KC7EB","components":"UNKNOWN OR OTHER","summary":"MY CAR HAS BEEN AT FORD SERVICE FOR THE PAST 7 DAYS WAITING FOR PARTS.  THIS IS THE SECOND TIME IT'S BEEN IN FOR SERVICE IN THE PAST MONTH.  I INITIALLY REPORTED EXHAUST SMELL IN THE CABIN COMING FROM THE AIR VENTS. THERE WAS A PROBLEM WITH THE SHIFTER WHICH THEY REPLACED BUT THEY TOLD ME THEY COULDN'T DETECT THE SMELL OR A CAUSE FOR ANY SMELL.  I TOOK THE CAR BACK LAST WEEK WHEN THE EXHAUST/ROTTEN EGG ODOR CONTINUED AND THE CAR WAS MAKING A LOW DRONE NOISE AND FALTERING ON ACCELERATION.  I WAS JUST TOLD THIS MONDAY (TWO DAYS AGO) THAT THE EXHAUST SMELL IS PART OF THE PROBLEM BEING REPORTED ON THE NEWS.  I WAS NOT AWARE OF WHAT WAS ON THE NEWS AT ALL.  MY CAR IS A 2014 EDGE.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":10954153,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/15/2014","dateComplaintFiled":"02/13/2017","vin":"2FMDK3JCSEB","components":"ENGINE AND ENGINE COOLING","summary":"TL* THE CONTACT OWNS A 2014 FORD EDGE. WHILE ACCELERATING THE VEHICLE, AN EXHAUST ODOR ENTERED THE VEHICLE. THE DEALER WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 37,000. UPDATED 05/31/17*LJ    *CN","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":10950035,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/30/2015","dateComplaintFiled":"02/07/2017","vin":"2FMDK3JC6EB","components":"VISIBILITY","summary":"TL* THE CONTACT OWNS A 2014 FORD EDGE. WHILE ATTEMPTING TO DRIVE THE VEHICLE, THE DRIVER NOTICED THAT A LOT OF WATER LEAKED THROUGH THE SUN ROOF. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED AND IN THE PROCESS OF BEING REPAIRED. IN ADDITION, THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE SUN ROOF ASSEMBLY TRACK WAS REPLACED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 52,000.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":10949023,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2017","dateComplaintFiled":"02/02/2017","vin":"","components":"EXTERIOR LIGHTING","summary":"TL* THE CONTACT OWNS A 2014 FORD EDGE. WHILE DRIVING VARIOUS SPEEDS, THE HEADLIGHTS WERE NOT BRIGHT ENOUGH AND THE CONTACT COULD NOT SEE THE ROAD. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 13,000. THE VIN WAS NOT AVAILABLE.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":10947508,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/02/2017","dateComplaintFiled":"01/25/2017","vin":"","components":"SERVICE BRAKES","summary":"WHEN THE VEHICLE SITS OVERNIGHT IN THE GARAGE AND I FIRST BACK OUT THE REAR BRAKES MAKE A GRINDING NOISE LIKE THE PADS ARE STICKING. WHEN I START FORWARD IN DRIVE IT STOPS. THE REAR ROTORS ARE BEING GROOVED WITH THIS MARKS. THE VEHICLE ONLY HAS 23,000 MILES ON IT. WHEN I CONTACTED FORD I WAS TOLD THAT THE BRAKES ARE ONLY COVERED FOR 12 MONTHS OR 12,000 MILES","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":10945010,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/12/2016","dateComplaintFiled":"01/13/2017","vin":"2FMDK4KC7EB","components":"UNKNOWN OR OTHER","summary":"CARBON MONOXIDE COMING THROUGH  HEATER SYSTEM INTO THE CAB OF THE VEHICLE","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":10944888,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2016","dateComplaintFiled":"01/12/2017","vin":"2FMDK3GC9EB","components":"ELECTRICAL SYSTEM,VISIBILITY","summary":"CONSUMER CONTACTED THE FORD COMPANY TO FILED A REPORT , CAS-10726841 ON OCTOBER 3,2016.  THE CONCERN WAS THAT VEHICLE HAD NO HEAT, CONSUMER UNABLE TO DEFROST WINDOWS DURING FREEZING TEMPERATURES.  UPDATED 01/12/17*LJ  THE DEALER REPLACED THE BLEND DOOR AT A COST OF $ 692.33. UPDATED 03/01/17.*JB  UPDATED 03/15/17.*JB  UPDATED 03/16/17*LJ UPDATED 12/6/2017*JS","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":10929422,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/13/2015","dateComplaintFiled":"12/01/2016","vin":"2FMDK4KC2EB","components":"UNKNOWN OR OTHER","summary":"MY WIFE AND I STOPPED FOR LUNCH, AND PARKED ON A CITY STREET.  (85   I REMEMBER LOOKING AT MY PHONE WHEN I STOPPED AND SHUT OFF THE CAR USING THE PUSH BUTTON ON THE DASH.  WE WALKED TO THE FOOD STAND AND SOMEONE TAPPED ME ON THE SHOULDER TO INFORM ME THAT MY CAR ROLLED DOWN THE STREET.  I ATTACHED A PICTURE BELOW.  I CRAWLED TO THE DRIVER SIDE THROUGH THE PASSENGER DOOR.  THE CAR CAME TO A STOP BY HITTING A SMALL TREE, AND JUST MISSED A LARGE TREE.  I WAS ALSO INFORMED THAT THE CAR ROLLED SLOW ENOUGH THE CARS AND PEOPLE WERE ABLE TO AVOID CONTACT.  THERE WAS A CROWD, BUT THANKFULLY NO ONE CALLED THE POLICE.  THE CAR ONLY HAD A SMALL SCRATCH ON THE BUMPER.  I ALSO REMEMBER A BING..BING..BING NOISE WHEN WE EXITED THE VEHICLE PRIOR TO IT ROLLING AWAY.  IT MADE THE SAME NOISE THEN I LEAVE MY HEADLIGHTS ON, BUT THEY AUTO SHUT-OFF IN THE PAST.  YOU MAY HAVE FIGURED OUT THAT I FORGOT TO PUT THE CAR IN PARK.  YES I MADE AN ERROR, BUT FORD COULD HAVE THE CAR MAKE A LOUD NOISE IF THE DRIVER DOOR IS OPENED BEFORE OR AFTER THE ENGINE IS SHUT OFF AND THE CAR IS NOT IN PARK.  I AM A 29 YEAR EMT, AND I CAN ASSURE YOU THAT SAFETY IS ALWAYS ON MY MIND, BUT JUST NOT ON THIS DAY.  I AM 63 YEARS OLD, AND ALL MY PREVIOUS CARS WERE UNABLE TO REMOVE THE KEYS IF THE CAR WAS NOT IN PARK.  SO IT'S ALL ABOUT THE PUSH BUTTON START/STOP BUTTON.  THANKS FOR READING, AND MAYBE YOU CAN SUGGEST A FIX TO FORD.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":10919033,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/24/2016","dateComplaintFiled":"10/26/2016","vin":"2FMDK4AK8EB","components":"WHEELS","summary":"WENT TO DEALER FOR OIL CHANGE / TIRE ROTATION - ALSO TO CHECK LOSS OF AIR IN RIGHT REAR TIRE - SERVICEMAN PULLED A NAIL AND FIXED TIRE - BUT SAID THERE WAS A CRACK ON THE WHEEL ( 22 INCH POWDERED ALUMINUM) AND SHOULD B REPLACED - CR USED FOR VERY LIGHT DRIVING ONLY HAS 23,000 MILES SINCE 2014.  *TR","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":10913742,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/04/2016","dateComplaintFiled":"10/04/2016","vin":"2FMDK4GC3EB","components":"POWER TRAIN,ENGINE","summary":"VEHICLE ABRUPTLY  SLOWED DOWN WHILE GOING 35-40 MPH. ERROR MESSAGE ON DISPLAY SAID SEE OWNERS MANUAL WITH THE WRENCH SYMBOL WHICH IS A LOSS TO THE POWER TRAIN. VEHICLE HAD A ROUGH IDLE AND GAS PEDAL WAS NOT RESPONDING AND I HAD TO BE COAST TO SIDE OF ROAD AFTER WHICH IT WAS TURNED OFF. AFTER ABOUT 3-5 MINUTES I RESTARTED THE VEHICLE AND EVERYTHING WAS FINE. I WAS GOING STRAIGHT AND UP A SMALL INCLINE. VEHICLE WOULD NOT GO FORWARD AND I HAD TO COAST BACKWARDS DOWN HILL.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":10908613,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"09/20/2016","dateComplaintFiled":"09/21/2016","vin":"2FMDK4JC2EB","components":"AIR BAGS","summary":"DRIVER LOST CONTROL WHILE DRIVING. THE 2014 FORD EDGE DROVE INTO THE DITCH AT ABOUT 45 MILES PER HOUR. MULTIPLE TREES WERE TAKEN OUT THEN CAR COLLIDED FRONT ON WITH A LARGE TREE, WHICH STOPPED THE VEHICLE. IMPACT CAUSED DRIVER TO HIT HEAD ON THE STEERING WHEEL, CAUSING A CONCUSSION. THE AIR BAGS DID NOT DEPLOY.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":10899796,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/09/2016","dateComplaintFiled":"08/31/2016","vin":"2FMDK4JC8EB","components":"UNKNOWN OR OTHER","summary":"CAR HESITATES 4 OR 5 SECONDS WHEN GOING FROM REVERSE TO DRIVE  WHEN INCREASING SPEED ON HIGHWAY TO CHANGE LANES OR AFTER COASTING THEN TRY TO ACCELERATE FORD SAYS TOUGH LIVE WITH IT TRIED SEVERAL TIMES TO HAVE IT REPAIRED THEY SAY CANT BE DONE","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":10899051,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/05/2016","dateComplaintFiled":"08/27/2016","vin":"2FMDK4JC2EB","components":"FUEL/PROPULSION SYSTEM","summary":"THE FUEL STOPS GOING TO THE ENGINE WHILE DRIVING ON A COUNTRY ROAD. THIS HAS HAPPENED ON 3 OCCASION SINCE I PURCHASED THE CAR IN 2014. DATES OF OCCURRENCE 12/24/15, 8/5/16, AND 8/12/16.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":10899040,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/20/2016","dateComplaintFiled":"08/26/2016","vin":"2FMDK3JC4EB","components":"ELECTRICAL SYSTEM","summary":"DOOR AJAR MESSAGE APPEARED WHEN DOOR IS SECURELY SHUT, ALSO SAYS SHIFT TO PARK, DOORS DON'T LOCK WHEN THEY SHOULD,  DOME LIGHTS REMAIN ON  LONGER THAN THEY SHOULD, IT ALSO BINGS LIKE WHEN THE SEAT BELTS AREN'T FASTENED, CONSTANTLY HAVE TO PUSH THE OK BUTTON ON STEERING WHEEL CONTROLS TO STOP THE NOISE, CONTINUES TO DO THIS THROUGHOUT EA TIME I DRIVE THE CAR.  IT STARTED AT ABOUT 45,000 MILES, CURRENTLY HAVE 46,000 MILES AND IT CONTINUES EA TIME THE CAR IS STARTED AND THROUGHOUT THE ENTIRE TRIP.  I DO NOT HAVE THE EXTENDED WARRANTY AND THERE SHOULD BE A RECALL FOR THIS ISSUE,  THE FORD DEALERSHIP TOLD ME THEY HAVE HAD TO REPLACE NUMEROUS SENSORS THAT IS CAUSING THIS ISSUE.  IT WILL COST SEVERAL HUNDRED DOLLARS FOR REPAIR, THAT I DON'T HAVE TO COVER THIS REPAIR.  FORD SHOULD NOT BE ALLOWED TO INSTALL DEFECTIVE SENSORS.  MY CAR WAS PURCHASED NEW IN 2014.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":10896443,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2014","dateComplaintFiled":"08/16/2016","vin":"2FMDK3JC5EB","components":"UNKNOWN OR OTHER","summary":"WHEN YOU ACCELERATE TO PASS OR ENTER A FREEWAY YOU GET STRONG EXHAUST FUMES INSIDE THE CAR.SO STRONG YOU HAVE TO PUT THE WINDOWS DOWN TO CLEAR THEM OUT. HAVE HAD THIS VEHICLE BACK TO DEALERSHIP 4 TIMES FOR THIS PROBLEM. THEY HAVE DONE WHAT FORD SAID DO AND THAT DID NOT SOLVE THE PROBLEM. FORD SAID \" WELL DON'T ACCELERATE HARD.\" TELL ME HOW YOU CAN GET ON A BUSY FREEWAY IN HOUSTON, TEXAS WITHOUT ACCELERATING HARD. THIS HAS CONVINCED ME THAT FORD DOES NOT CARE ABOUT CONSUMERS,SO I WILL NEVER PURCHASE ANOTHER FORD.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":10892188,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2016","dateComplaintFiled":"08/01/2016","vin":"","components":"ELECTRICAL SYSTEM","summary":"TL* THE CONTACT OWNS A 2014 FORD EDGE. WHILE DRIVING VARIOUS SPEEDS, THE DOOR AJAR WARNING LIGHT ILLUMINATED WITH ALL THE DOORS CLOSED. IN ADDITION, THE INTERIOR LIGHTING REMAINED ILLUMINATED AND THE DOORS FAILED TO LOCK. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000. THE VIN WAS NOT AVAILABLE.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":10887562,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/21/2016","dateComplaintFiled":"07/21/2016","vin":"2FMDK3KC4DB","components":"ELECTRICAL SYSTEM,STRUCTURE","summary":"TL* THE CONTACT OWNS A 2014 FORD EDGE. WHEN THE VEHICLE WAS STARTED, THE DOOR AJAR WARNING LIGHT AND DOME LIGHT REMAINED ILLUMINATED. ON SEVERAL OCCASIONS, THE BATTERY WAS DRAINED AND THE VEHICLE WAS UNABLE TO BE STARTED. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE DOOR SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED FOR THE REAR PASSENGER DOOR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 57,000.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":10882961,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/05/2016","dateComplaintFiled":"07/06/2016","vin":"2FMDK3JC8EB","components":"UNKNOWN OR OTHER","summary":"SMELL EXHAUST GAS INSIDE THE CAR WHILE DRIVING ON HIGHWAY","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":10875196,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/01/2015","dateComplaintFiled":"06/20/2016","vin":"2FMDK3JC7DB","components":"UNKNOWN OR OTHER","summary":"ISSUE STARTED LATE LAST YEAR, DOOR AJAR WARNING LIGHT/AUDIO WARNING COMES ON EVEN THOUGH THE DOOR IS COMPLETELY CLOSED. DOESN'T ALLOW THE DOOR TO LOCK WHILE DRIVING AND THE AUDIO WARNER CONSISTENTLY COMES ON DURING THE DRIVE. THE WARNING COMES ON IMMEDIATELY ONCE THE CAR IS STARTED AND THE WARNING CONTINUES WHEN THE CAR COMES TO A STOP AND WHEN IT BEGINS TO ACCELERATE. WE'VE TAKEN THE CAR WHILE IT WAS UNDER WARRANTLY TO HAVE THE PROBLEM ADDRESSED. THE DEALER LOOKED AT IT AND COMMUNICATED THAT THEY'VE HAD THIS ISSUE BEFORE. THE PROBLEM WAS RESOLVED BUT NOW IT'S BACK AGAIN AFTER MAYBE 4 MONTHS.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":10851879,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/24/2016","dateComplaintFiled":"03/28/2016","vin":"2FMDK4JCXEB","components":"UNKNOWN OR OTHER","summary":"REAR HATCH WINDOW BURST.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":10850748,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2015","dateComplaintFiled":"03/21/2016","vin":"2FMDK4JC2EB","components":"UNKNOWN OR OTHER","summary":"MY HORN DOES NOT WORK NEITHER ON THE COLLIUM OR WHEN I LOCK THE DOORS WITH REMOTE TO ALERT ME THAT IT IS LOCKED.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":10850600,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/19/2016","dateComplaintFiled":"03/20/2016","vin":"2FMDK4JC3EB","components":"VISIBILITY/WIPER","summary":"CAR WAS IN GARAGE WITH GARAGE DOOR OPEN.  OUTSIDE TEMPERATURE WAS 29 DEGREES AND GARAGE TEMPERATURE WAS 54 DEGREES.  PASSENGER DOOR WAS CLOSED NORMALLY AND REAR WINDOW SHATTERED.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":10818822,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/07/2016","dateComplaintFiled":"01/07/2016","vin":"","components":"FUEL/PROPULSION SYSTEM","summary":"NOTICED STEADY STREAM OF FUEL LEAKING, FROM FUEL LINE BEHIND REAR WHEEL WEAL, WHILE VEHICLE WAS STATIONARY DURING REFUELING PROCESS. FUEL CONTINUED TO LEAK, FROM THE FUEL LINE AT ALARMING RATE, WHILE THE VEHICLE WAS IN MOTION TO BE DROPPED OFF TO BE SERVICED AT THE DEALERSHIP. FROM GAS STATION TO DEALERSHIP IS LESS THAN 5 MILES, HOWEVER FUEL GAUGE WENT FROM 3/4 TANK TO HALF WAY ABOVE 1/2 TANK. IN ADDITION, THE MILES TO EMPTY GAUGE DROPPED ALMOST 50 MILES OVER THIS TIME FRAME (ABOUT A MILE EVERY 10TH OF A MILE DRIVEN).","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":10790282,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/18/2015","dateComplaintFiled":"11/13/2015","vin":"2FMDK3KC3EB","components":"ENGINE","summary":"PURCHASED NEW 2014 EDGE IN AUGUST 2014. INCIDENT OCCURRED ON OCTOBER 18, 2015 AT 19,900 MILES.  ON A CLEAR, SUNNY, SUNDAY DROVE FROM 9:00 AM NORTHWEST OF AUSTIN, TEXAS ABOUT 250 MILES WITH SEVERAL STOPS ALONG THE WAY TO 3:00 PM. ENTERING GALVESTON, TEXAS. NO PROBLEMS OF ANY KIND ALONG THE WAY. ENTERING TOWN, DRIVING STRAIGHT AND LEVEL ALONG ROAD IN CLEAR WEATHER, DRY SMOOTH ROAD ABOUT 30 MPH. ENGINE SUDDENLY QUIT - DEAD. COASTED INTO (FORTUNATE) PARKING LOT. NOTED BRIGHT RED OIL PRESSURE LIGHT CAME ON WHILE COASTING - OTHER LIGHTS ALSO BUT COULD NOT READ THEM DUE TO STRESSFUL SITUATION. CHECKED OIL LEVEL IN PARKING LOT - FULL AND NORMAL. TRIED STARTING ENGINE - STARTED RIGHT UP WITH NO PROBLEM. STARTED AND STOPPED ENGINE SEVERAL TIMES - ALL WITH NO PROBLEM. CAUTIOUSLY CONTINUED DRIVING IN GALVESTON AND RETURNED BACK TO DEALERSHIP NEAR HOME. NO FURTHER PROBLEMS WITH ENGINE. DEALERSHIP SERVICE COULD FIND NO PROBLEM AND HAD NO REAL IDEA WHAT CAUSED ENGINE TO SUDDENLY DIE WHILE DRIVING. PROBLEM HAS NOT REPEATED - YET.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":10788939,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/13/2013","dateComplaintFiled":"11/06/2015","vin":"2FMDK3GC8CB","components":"ELECTRICAL SYSTEM,STRUCTURE","summary":"TL* THE CONTACT OWNS A 2014 FORD EDGE. WHILE DRIVING AT VARIOUS SPEEDS, THE DOOR AJAR AND INTERIOR LIGHTING ILLUMINATED CONSTANTLY. IN ADDITION, THE DOORS WOULD NOT LOCK. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE DOOR AJAR SENSOR NEEDED TO BE CLEANED. THE VEHICLE WAS REPAIRED THREE TIMES, BUT THE FAILURE RECURRED. THE CONTACT ALSO STATED THAT THE BATTERY HAD TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 5,153.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":10788440,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/03/2015","dateComplaintFiled":"11/04/2015","vin":"2FMDK3KC5EB","components":"UNKNOWN OR OTHER","summary":"WHILE DRIVING THE VEHICLE ON THE HIGHWAY BETWEEN 65 AND 75 MPH, STRONG EXHAUST SMELL IN THE CABIN, THROUGH AC VENTS. THIS HAPPENS ALSO UPON ACCELERATION. THIS HAPPENS ON LONG ROAD TRIPS. THIS CARBON MONOXIDE INSIDE THE VEHICLE. HAVE TAKEN VEHICLE TO THE DEALERSHIP THREE TIMES AND THEY ARE NOT ABLE TO FIX THE PROBLEM. THE FIRST TIME WAS SHORTLY AFTER PURCHASE OF THE VEHICLE. IT HAS HAPPENED A TOTAL NINE TIMES SO FAR. FIRST TIME WE WENT TO DEALERSHIP, THEY STATED THE HAD JUST GOT A TECHNICAL SERVICE BULLETIN ABOUT THIS ISSUE. NO NOTIFICATION TO CONSUMERS. AS EVERYONE KNOWS, NO NOTIFICATION TO CONSUMERS IF NOT A RECALL. FORD KNOWS ABOUT THIS PROBLEM AND WE FEEL THAT THEY ARE IGNORING THE OBVIOUS. IT'S PASS DUE FOR AN INVESTIGATION. WE HAVE STARTED THE NECESSARY PROTOCOL FOR A REPURCHASE. WE DO NOT WANT TO DRIVE A VEHICLE THAT IS TOXIC TO OUR HEALTH.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":10777728,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2015","dateComplaintFiled":"09/25/2015","vin":"","components":"AIR BAGS","summary":"TL* THE CONTACT OWNS A 2014 FORD EDGE. THE CONTACT STATED THAT WITH A PASSENGER SEATED IN THE FRONT PASSENGER SEAT, THE AIR BAG SYSTEM WOULD ERRONEOUSLY TURN ON WHEN THE PASSENGER CHANGED POSITION IN THE SEAT. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 500. THE VIN WAS NOT AVAILABLE.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":10775473,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/22/2015","dateComplaintFiled":"09/23/2015","vin":"2FMDK4JCXEB","components":"AIR BAGS,SEATS,UNKNOWN OR OTHER","summary":"THIS PROBLEM HAS BEEN CONFIRMED TO EXIST IN BOTH A 2011 AND A 2014 FORD EDGE.  WITH A PASSENGER WEIGHTING 72-75 LBS IN THE FRONT PASSENGER SEAT, THE AIR BAG TURNS ON AND OFF DEPENDING ON HOW THE PASSENGER IS SITTING ON THE SEAT.  THIS SAME PASSENGER HAS TRAVELED ALMOST 50,000 MILES IN A 2011 MUSTANG WHICH HAS A SIMILAR SENSOR SYSTEM AND HAS NEVER HAD THE AIR BAG TURN ON.    WE ARE ABLE TO REPRODUCE THIS PROBLEM AT WILL.    THIS INFORMATION SUGGESTS A PROBLEM IN THE FORD EDGE WITH THE SOFTWARE THAT MONITORS THE FRONT PASSENGER SEAT SENSORS AND DETERMINES WHEN TO TURN ON THE FRONT PASSENGER AIR BAG.  THIS WAS REPORTED TO FORD ON 07/22 AND WE CHECKED ON IT ON 09/23 AND THERE WAS NO UPDATE, INDICATING THAT THEY HAVE NOT TAKEN ANY ACTION ON THIS.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":10760226,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/27/2015","dateComplaintFiled":"08/30/2015","vin":"2FMDK4KC6EB","components":"ENGINE,FUEL/PROPULSION SYSTEM","summary":"WHILE DRIVING, THE SPEED WAS AROUND 50MPS THE VEHICLE MADE A NOTICE ON THE DASH THAT SAID \"LOW OIL PRESSURE\" . IT THEN AT THE SAME MOMENT SLOWED DOWN FROM 50 TO 0 WITHIN ABOUT 50 FEET AND COMPLETELY LOST POWER STEERING ALMOST CAUSING A FATAL CRASH WITH A CHILD IN THE CAR. THE VEHICLE IS BACK AT THE DEALERSHIP WHERE IT WAS PURCHASED AT AND HAS BEEN EVALUATED FOR MALFUNCTIONS. ALTHOUGH THE DEALERSHIP SERVICE HAS NOT SAID ANYTHING ABOUT WHAT HAPPEN OR WHAT THE PROBLEM WAS AND I FEEL EXTREMELY UNCOMFORTABLE EVEN GOING SOMEWHERE WITH MY FAMILY KNOWING THIS HAS HAPPEN ONCE. I NEED TO HAVE THIS PROBLEM RECTIFIED BEFORE A FATAL CRASH TAKES ME AND MY FAMILY OUT. WHAT CAN WE DO ABOUT GETTING A RECALL ON THIS?","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":10735283,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/04/2015","dateComplaintFiled":"07/20/2015","vin":"2FMDK4JC2EB","components":"UNKNOWN OR OTHER","summary":"I WAS DRIVING DOWN I-25 WITH MY SPOUSE DOING APPRX. 75MPH WHEN MY SUNROOF EXPLODED.  WE ARE FORTUNATE NO ONE WAS INJURED.  GLASS DID FALL ON MY HEAD AS I WAS TAKING IT TO THE DEALERSHIP.  FORD REFUSES TO COVER IT UNDER WARRANTY EVEN THOUGH THE DEALERSHIP STATES IT EXPLODED FROM THE INSIDE.  FORD DOES NOT KNOW WHAT CAUSED THE PROBLEM BUT JUST STATES IT IS NOT COVERED UNDER WARRANTY.  IF THE COVERING WAS OPENED SOMEONE WOULD HAVE BEEN SERIOUSLY INJURED.  THIS IS A HUGE SAFETY CONCERN AND HAS HAPPENED TO SEVERAL VEHICLES BUT FORD REFUSES TO DO A RECALL.  IT IS GOING TO TAKE SOMEONE GETTING SERIOUSLY INJURED BEFORE FORD RECOGNIZES THE PROBLEM AS A MANUFACTURER DEFECT.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":10724682,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/14/2014","dateComplaintFiled":"06/11/2015","vin":"2FMDK4KC7EB","components":"SERVICE BRAKES","summary":"TL* THE CONTACT OWNS A 2014 FORD EDGE. WHILE DRIVING AT 70 MPH, THE BRAKES AUTOMATICALLY ENGAGED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE BRAKE SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. MA 07/30/15     UPDATED 10/19/2017*CN","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":10723522,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/30/2015","dateComplaintFiled":"06/04/2015","vin":"2FMDK4GC4EB","components":"STEERING,ENGINE AND ENGINE COOLING,POWER TRAIN,VEHICLE SPEED CONTROL","summary":"I WAS DRIVING MY CAR DOWN A SIDE STREET WHEN ALL OF A SUDDEN THE DASHBOARD FLASHED \"LOW ENGINE OIL PRESSURE\" AND I LOST CONTROL OF THE STEERING, BRAKES, AND GAS.  THE CAR ESSENTIALLY JUST STALLED OUT AND JUST STARTED ROLLING UNTIL I HIT THE EMERGENCY BRAKE.  I HAD THE CAR TOWED TO THE DEALERSHIP AND AFTER LOOKING AT IT FOR TWO DAYS THEY COULDN'T REPLICATE THE ERROR AND COULDN'T FIND ANYTHING WRONG WITH THE CAR.  THE COMPUTER REGISTERED NO ERRORS AND I WAS TOLD THERE WAS NOTHING THEY COULD DO.  *TR","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":10721815,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/13/2015","dateComplaintFiled":"05/27/2015","vin":"2FMDK3G97DB","components":"ELECTRICAL SYSTEM,STRUCTURE","summary":"TL* THE CONTACT OWNS A 2014 FORD EDGE. WHILE DRIVING 55 MPH, THE DRIVER SIDE DOOR OPENED INDEPENDENTLY WITHOUT WARNING. THE CONTACT STATED THAT THE DOOR AJAR LIGHT ILLUMINATED INTERMITTENTLY ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER. THE CAUSE OF THE FAILURE HAD YET TO BE DETERMINED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":10721186,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/01/2014","dateComplaintFiled":"05/23/2015","vin":"2FMDK3KC7EB","components":"EXTERIOR LIGHTING","summary":"HEADLIGHTS ARE PROJECTOR BEAM STYLE WITH A VERY DISTINCTIVE CUTOFF AT THE TOP OF THE BEAM WHICH MAKES IMPOSSIBLE TO SEE ANY DISTANCE WHEN TRAVELING ON HILLY ROADS.  ALSO, THE HEADLIGHT BEAMS ARE EXTREMELY NARROWLY FOCUSED DIRECTLY AHEAD MAKING IT VERY HARD TO SEE ANYTHING TO THE SIDES WHEN NEEDING TO MAKE A TURN.  HIGH BEAMS ARE VERY WEAK.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":10717407,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/18/2015","dateComplaintFiled":"05/19/2015","vin":"2FMDK3JC5EB","components":"VISIBILITY/WIPER","summary":"SATURDAY MORNING WAS COOL AND CAR IN GARAGE.  PULLED CAR OUT OF GARAGE AND NOTICED A \"LINE\" SLOWLY COMING UP FROM THE SEAL AT THE DRIVERS SIDE WINDSHIELD.  SAT IN DRIVEWAY AND WATCHED THIS \"LINE\" GO FROM BOTTOM OF THE WINDSHIELD UP AND TO THE PASSENGER SIDE.  NOTHING HIT MY CAR AND THIS \"LINE\" CAME UP FROM BENEATH THE RUBBER SEAL ON THE WINDSHIELD.  CALLED THE SALESMAN THE FOLLOWIING MONDAY AND WAS TOLD NOT COVERED UNDER THE BUMPER TO BUMPER WARRANTY.  MY EDGE IS ONLY 2 MONTHS OLD!!!  SALESMAN SAID HE WOULD CALL ME BACK - NEVER DID.  I HAVE ALWAYS BOUGHT FORD VEHICLES BRAND NEW.  MY LAST BRAND NEW VEHICLE, 03 EXPLORER HAD A SMALL ROCK HIT IT WHEN IT WAS 2 WEEKS OLD, SHATTERED THE WINDSHIELD.  NO MORE FORD FOR ME!","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":10716603,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/12/2015","dateComplaintFiled":"05/15/2015","vin":"2FMDK4JCXEB","components":"EXTERIOR LIGHTING","summary":"THE FORD EDGE WAS BOUGHT NEW IN DECEMBER 2014, AND THIS WAS THE FIRST TIME I DROVE THE CAR AT NIGHT. I LIVE IN A RURAL AREA IN NORTHEASTERN PA. WITH NO STREET LIGHTS. THE VEHICLE HAS \"PROJECTION BEAM HEADLIGHTS\" AND ON HIGH BEAM, THE LIGHT IS SO FOCUSED TO THE FRONT, THAT YOU LOSE SIGHT OF ANY ROAD YOU MAY BE TRYING TO TURN ONTO. YOU CAN VERY EASILY RUN OFF THE ROAD SINCE YOU LOOSE THE RELATIONSHIP OF WHERE YOU ARE DRIVING ON THE DARK ROAD. WITH THE LIGHTS ON LOW BEAM IT IS AS IF A BLACK SHADE COVERS THE TOP 2/3 OF THE WINDSHIELD MAKING IT EVEN MORE DIFFICULT TO SEE THE ROAD, TURNING OR NOT. IT IS BAD ENOUGH ON A SOMEWHAT LEVEL AREA AND IMPOSSIBLE TO SEE MORE THAN 10 YARDS AHEAD WHEN GOING DOWNHILL SO THAT IF ANOTHER VEHICLE IS APPROACHING AND YOU CHANGE TO LOW BEAM TOO SOON, YOU CAN'T SEE THE ROAD OR ANYTHING STANDING IN IT BETWEEN YOURSELF AND THE OTHER VEHICLE. I CAN ONLY IMAGINE WHAT HAPPENS IN THE FOG AND YOU TRY TO DRIVE WITH LOW BEAMS. I RETURNED TO THE DEALER, EXPLAINED THE PROBLEM I WAS HAVING, THEY \"ADJUSTED THE HEADLIGHTS\" ( THERE WAS LITTLE TO NO CHANGE IN THE DARK). I HAVE SINCE TAKEN SEVERAL PEOPLE FOR A RIDE IN THE VEHICLE AT NIGHT TO DEMONSTRATE THE HEADLIGHTS AND HAVE BEEN TOLD THAT MY DESCRIPTION DOESN'T DO THE PROBLEM JUSTICE. I HAVE ALSO TAKEN PICTURES FROM THE DRIVERS SEAT OUT THE WINDSHIELD TO SHOW TO ANYONE INTERESTED. THIS IS THE MOST DANGEROUS VEHICLE I HAVE EVER DRIVEN AT NIGHT. I HAD AFTERMARKET FOG LIGHTS INSTALLED THAT HELP SOMEWHAT BUT DOESN'T SOLVE THE PROBLEM. I WOULD BE WILLING TO BET THAT A NUMBER OF SINGLE VEHICLE ACCIDENTS AT NIGHT ARE CAUSED BY THESE HEADLIGHTS.  I DID CONTACT FORD MOTOR COMPANY, EXPLAINED THE PROBLEM AND WAS POLITELY TOLD \"THIS IS THE WAY THE LIGHTS WORK\". I FIND IT HARD TO BELIEVE THAT MORE OWNERS LIVING IN RURAL AREAS HAVEN'T COMPLAINED.  *TR","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":10705292,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/09/2015","dateComplaintFiled":"04/13/2015","vin":"2FMDK4JC9EB","components":"ENGINE AND ENGINE COOLING,FUEL/PROPULSION SYSTEM","summary":"TL* THE CONTACT OWNS A 2014 FORD EDGE. WHILE DRIVING 30 MPH, THE CONTACT NOTICED FUEL AND EXHAUST FUMES COMING FROM THE AIR VENTS OF THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 15.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":10672256,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2014","dateComplaintFiled":"01/13/2015","vin":"2FMDK3JC2EB","components":"STEERING","summary":"TL* THE CONTACT OWNS A 2014 FORD EDGE. WHILE ATTEMPTING TO ACCELERATE, THE VEHICLE VEERED TO THE RIGHT WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES WHERE THE WHEELS WERE ALIGNED AND THE TIRES WERE REPLACED, BUT THE FAILURE PERSISTED. THE DEALER INFORMED THAT THE STEERING WAS FUNCTIONING AS NORMAL DUE TO THE TORQUE STEERING CHARACTERISTICS OF THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 4,000.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":10671331,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/10/2014","dateComplaintFiled":"01/09/2015","vin":"2FMDK3GC2EB","components":"VISIBILITY","summary":"TL* THE CONTACT OWNS A 2014 FORD EDGE. THE CONTACT STATED THAT THERE WAS EXCESSIVE FOG ON ALL OF THE WINDOWS AND THE WINDSHIELD DURING INCLEMENT WEATHER, CAUSING AN OBSTRUCTION TO THE CONTACT'S VISIBILITY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER MORE THAN FIVE TIMES AND THEY WERE NOT ABLE TO DIAGNOSE THE FAILURE. THE CONTACT CONTINUED TO EXPERIENCE THE FAILURE AND THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 2,000.     UPDATED 3/13/15*CN","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":10662959,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/27/2014","dateComplaintFiled":"12/08/2014","vin":"2FMDK3KC1EB","components":"VEHICLE SPEED CONTROL,EQUIPMENT ADAPTIVE/MOBILITY","summary":"ON 9-27-14, USING ADAPTIVE CRUISE CONTROL ON STRAIGHT, 4-LANE DIVIDED HIGHWAY WITH NO TRAFFIC IN LANE AHEAD OR BEHIND.  VEHICLE'S BRAKES SUDDENLY ACTIVATED DROPPING SPEED FROM 74 TO 50 MPH.  TAKEN TO DEALERSHIP 10-7-14 AND ISSUE COULD NOT BE DUPLICATED.  HAPPENED AGAIN ON 11-11-14  WITH SAME ROADWAY & TRAFFIC CONDITIONS, THIS TIME 55 TO 50 MPH DROP.  TAKEN TO DEALER ON 11-20-14 AND AGAIN NO ISSUES WERE DETECTED WITH THE VEHICLE.  CONTACTED FORD CUSTOMER SERVICE WHO SAID TO TAKE IT BACK AGAIN TO GENERATE A \"HOT LINE\" COMPLAINT FOR AN ENGINEER TO LOOK AT THE VEHICLE.  TOOK VEHICLE BACK 12-3-14 AND LEFT IT SO THEY COULD DRIVE IT FOR A FEW DAYS AND TRY TO DUPLICATE THE ISSUE (THEY SUPPLIED A RENTAL).  CALLED AFTER 2 DAYS AND SAID AN ENGINEER \"HAPPENED TO BE THERE LOOKING AT ANOTHER VEHICLE SO THEY LOOKED AT MINE\".  NO ISSUE FOUND, BUT THEY DID A RESET OF THE SYSTEM.  THE ENTIRE TIME THEY HAD THE VEHICLE, IT WAS DRIVEN A TOTAL 6 (SIX) MILES.  ALSO, ADAPTIVE CRUISE IS SET AS A DEFAULT AND CANNOT BE CHANGED.  IF YOU TURN THE \"ADAPTIVE\" FEATURE OFF, IT GOES BACK WHEN YOU START THE VEHICLE AGAIN.  *TR","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":10661278,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/24/2014","dateComplaintFiled":"11/29/2014","vin":"2FMDK4AK7EB","components":"WHEELS","summary":"I WAS DRIVING ON BARNSVILLE ROAD IN DICKERSON MARYLAND. I FELT THAT MY CAR DROPPED DOWN AND HEARD A SCRAPPING SOUND AND THE CAR VEERED TO THE RIGHT ON TO A FIELD. I GOT OUT AND FOUND THE ALUMINUM WHEEL ON THE GRASS WITH THE TIRE OFF THE WHEEL . WHEN THE TOW TRUCK CAME I SAW THAT THE CORE OF THE WHEEL HAD TOTALLY SHEARED OFF FROM THE EXTERIOR OF THE WHEEL. THE TIRE HAD NO SIGN OF PUNCTURE. I DID NOT HIT ANY OBJECTS OR POTHOLE. THERE WAS NO WARNING BEFORE THE EVENT.   THE FORD DEALER BLAMED THE ALUMINUM WHEEL FAILURE ON A DENT IN THE WHEEL, WHICH DOES NOT EXPLAIN THE SYMMETRICAL TOTAL SEPARATION OF THE CORE OF THE WHEEL FROM THE EXTERIOR AS IF SOME ONE HAD TAKEN A SAW AND SEPARATED THE WHEEL. IT WAS THAT CLEAN OF A CUT. I HAVE THE WHEEL AND THE TIRE FOR FURTHER INVESTIGATION.  *TR","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":10661122,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/25/2014","dateComplaintFiled":"11/27/2014","vin":"2FMDK4GC5EB","components":"VISIBILITY/WIPER","summary":"WHEN OUTDOOR TEMPERATURE DROPS BELOW FREEZING AS YOU DRIVE THE VEHICLE THE INTERIOR WINDOWS AND WINDSHIELD WILL FOG UP TO THE POINT OF NOT BEING ABLE TO SEE OUT OF THEM.  DEFROST MODE DOES NOT COMPLETELY CLEAR WINDSHIELD.  ONLY GIVES ABOUT A QUARTER OF THE WINDSHIELD AT BOTTOM TO HALF CLEARANCE AT BEST.  THIS HAS HAPPENED FOUR TIMES NOW AND I HAD NO PROBLEMS UNTIL AFTER MY DEALER DID A RECALL FOR HEATER UNIT EFFICIENCY.  I HAVE HAD IT TO THEM THREE TIMES IN THE LAST THREE WEEKS AND THEY CONTINUE TO TELL ME THAT EVERYTHING IS FUNCTIONING PROPERLY.  THEIR SUGGESTIONS HAVE BEEN REVIEW MY MANUAL ON PROPER HEATER FUNCTIONS, ROLL DOWN THE WINDOWS, DO NOT PARK THE CAR IN MY GARAGE, CARRY A TOWEL WITH ME IN THE CAR TO WIPE OFF WINDSHIELD AND TURN ON THE AIR CONDITIONING.  THIS IS A MAJOR SAFETY CONCERN AS MY VIEW IS EXTREMELY OBSTRUCTED AND I WOULD APPRECIATE SOME ASSISTANCE AS FORD IS TELLING ME THAT IT IS A MINOR PROBLEM.  I DON'T SEE IT AS MINOR BUT MAJOR AS CLEAR VISIBILITY IS A NECESSITY WHEN DRIVING.  *TR","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":10655084,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/14/2014","dateComplaintFiled":"11/14/2014","vin":"2FMDK4JC3EB","components":"ELECTRICAL SYSTEM,VISIBILITY","summary":"THE REAR WINDOW OF VEHICLE SHATTERED SIMULTANEOUS TO TURNING THE IGNITION SWITCH.  THERE WAS NO IMPACT TO THE WINDOW; IT JUST SHATTERED.  NOTHING DROPPED FROM THE SKY; THE VEHICLE WAS PARKED IN THE DRIVEWAY WELL AWAY FROM TRAFFIC BOTH VEHICLE AND PEDESTRIAN.  I REPEAT IT JUST SPONTANEOUSLY SHATTERED. THERE IS ONLY TWO THOUSAND MILES ON THIS VEHICLE. THIS SHOULD NOT HAVE HAPPENED.  *TR","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":10652982,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/16/2014","dateComplaintFiled":"11/06/2014","vin":"2FMDK4JC4EB","components":"POWER TRAIN,ELECTRICAL SYSTEM","summary":"TL* THE CONTACT OWNS A 2014 FORD EDGE. WHILE IDLING, THE VEHICLE STALLED AND THE WRENCH WARNING LIGHT ILLUMINATED. THE CONTACT ALSO STATED THAT THERE WAS A LOUD ABNORMAL NOISE COMING FROM THE TRANSMISSION. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER ON SEVERAL OCCASIONS WHERE IT WAS DIAGNOSED THAT THE MAIN COMPUTER NEEDED TO BE REPROGRAMMED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 3,500.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":10650486,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2014","dateComplaintFiled":"10/27/2014","vin":"2FMDK3JCXEB","components":"POWER TRAIN","summary":"TL*  THE CONTACT OWNS A 2014 FORD EDGE. THE CONTACT STATED THAT THE VEHICLE ROLLED IN REVERSE WHILE THE CONTACT WAS CHANGING GEARS FROM PARK TO DRIVE. THE VEHICLE WAS TAKEN TO A DEALER, WHO WAS UNABLE TO REPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,000.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":10648804,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/19/2014","dateComplaintFiled":"10/20/2014","vin":"","components":"FUEL SYSTEM, GASOLINE","summary":"TL*  THE CONTACT OWNS A 2014 FORD EDGE. THE CONTACT STATED THAT FUEL FUMES EMITTED AROUND THE VEHICLE AND FUEL LEAKED WHILE THE CONTACT WAS REFUELING.  THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 2,100. THE VIN WAS UNAVAILABLE.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":10632031,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"09/09/2014","dateComplaintFiled":"09/09/2014","vin":"","components":"SEATS","summary":"THE CAR SALESMAN WAS DEMONSTRATING HOW THE REAR SEAT BACKS FOLD DOWN.  HE WAS ON ONE SIDE OF THE CAR, I ON THE OTHER. WE BOTH RETURNED THE SEAT BACKS TO THEIR UPRIGHT POSITIONS. HE RETURNED HIS SEAT BACK SLIGHTLY BEYOND VERTICAL. MY WIFE SAT IN THE SEAT, LEANED FORWARD, AND PULLED THE LEVER TO MOVE THE SEAT BACK TO ITS VERTICAL POSITION. THE SEAT BACK SPRUNG FORWARD. IT FORCEFULLY HIT MY WIFE'S BACK AND NECK, CAUSING HER TO NEARLY LOSE HER BREATH. IT HURT HER. THE SALESMAN THEN SAID SHE SHOULD HAVE BEEN LEANING AGAINST THE BACK WHEN SHE PULLED THE LEVER TO KEEP IT FROM SPRINGING FORWARD.   THE PROBLEM IS NOT WITH THE SALESMAN AND HIS INSTRUCTIONS, IT IS WITH THE FORCE OF THE SEAT BACK SPRINGING FORWARD.  *TR","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":10629508,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/25/2014","dateComplaintFiled":"08/29/2014","vin":"2FMDK3K94EB","components":"ELECTRICAL SYSTEM","summary":"WHILE TRYING TO MAKE A HANDS FREE CALL MY SYNC QUIT WORKING AND THE CALL HAD TO BE DONE MANUALLY USING THE IN DASH TOUCHSCREEN.   *TR","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":10619217,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/05/2014","dateComplaintFiled":"08/06/2014","vin":"2FMDK3JC1EB","components":"WHEELS","summary":"TURNING RIGHT OUT OF PARKING LOT TOUCHED CURB  PLASTIC WHEEL COVERING JUST RIPPLED LIKE A COKE CAN CRUSHED. HAD TO REPLACE WHOLE WHEEL. SHOULD EITHER BE ABLE TO REPLACE PLASTIC PART  BY ITSELF OR DO NOT USE PLASTIC COVERING. RIDICULOUS FOR WHAT WE PAID FOR THE CAR. COST $1,100 TO FIT A PIECE OF PLASTIC ON A NEW CAR. HAD TO BUY NEW WHEEL.  *TR","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":10614669,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/16/2014","dateComplaintFiled":"07/18/2014","vin":"2FMDK4JC5EB","components":"EXTERIOR LIGHTING","summary":"WHOEVER THOUGHT THESE ECE HEADLIGHTS ARE GREAT NEEDS TO GET OFF THE DRUGS. JUST BOUGHT A NEW 2014 FORD EDGE. 2 NIGHTS AGO WAS DRIVING ON A VERY HILLY ROAD. AS I WAS COMING UP FROM THE BOTTOM, THE CUTOFF LINE OF THESE THINGS KEPT ME FROM SEEING TWO PEOPLE WALKING IN MY LANE. WHEN THEY CAME INTO THE BEAM, I SLAMMED ON THE BRAKES AND SCARED THE CRAP OUT OF THEM AND ME. IF I END UP KILLING ANYONE BECAUSE I COULDN'T SEE THEM BECAUSE OF THESE CUTOFF POS'S, I'LL BE SEEING YOU GUYS IN COURT. I HIGHLY SUGGEST YOU \"BUILD AMERICAN\" AND GET THESE CUTOFF THINGS OFF AMERICAN CARS. GIVE SOMEONE WHO WEARS GLASSES A PAIR THAT HAVE THE TOP HALF OF THE LENSES BLACKED OUT AND SEE HOW THEY LIKE IT. THIS IS JUST A VERY UNSAFE IDEA. LET THE EUROPEANS WORRY ABOUT THEIR PROBLEMS.[XXX]    PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO   THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).  *TR","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":10597600,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/03/2014","dateComplaintFiled":"06/11/2014","vin":"2FMDK4KC3EB","components":"VEHICLE SPEED CONTROL,SERVICE BRAKES","summary":"TL*  THE CONTACT OWNS A 2014 FORD EDGE.  WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT EXPERIENCED HARD BRAKING WHEN THE BRAKE PEDAL WAS DEPRESSED.  THERE WERE NO INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL.  THE DEALER STATED THAT THERE WAS A GLITCH AND WOULD NOT REPAIR THE VEHICLE.  THE MANUFACTURER WAS NOTIFIED.  THE APPROXIMATE FAILURE MILEAGE WAS 9,000.  UPDATED 08/19/14*LJ  THE CONSUMER STATED WHEN THE CRUISE CONTROL WA ACTIVATED AND DRIVING ON A STRAIGHT ROAD, THE BRAKES WOULD ACTIVATE. UPDATED 08/21/14","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":10597733,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2014","dateComplaintFiled":"06/11/2014","vin":"2FMDK4JC9EB","components":"STRUCTURE,VEHICLE SPEED CONTROL,SERVICE BRAKES","summary":"ON SEVERAL OCCASIONS WHILE DRIVING AND MOVING MY FOOT FROM THE GAS PEDAL TO THE BRAKE PEDAL, MY SHOE HAS GOTTEN HUNG UP ON THE OPEN SPACE BY THE GAS PEDAL. THERE IS A OPEN GAP BETWEEN THE SIDE PANEL NEAR THE GAS PEDAL ON THE RIGHT. UNLIKE OTHER CARS I LOOKED AT IT IS NOT ONE CONTINUOUS PIECE OF MOLDING. WHEN MOVING MY FOOT FROM THE GAS PEDAL TO THE BRAKE MY SHOE GOT CAUGHT IN THE OPEN AREA. IN 2 INSTANCES IT CAUGHT AND PULLED OFF MY SANDAL DELAYING MY ABILITY TO GET TO THE BRAKE PEDAL. IN OTHER INSTANCES IT CAUGHT MY SHOE AND DELAYED MY BRAKING TIME.  *TR","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":10596361,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/02/2014","dateComplaintFiled":"06/05/2014","vin":"2FMDK4KCXEB","components":"VISIBILITY","summary":"FIVE DAYS AFTER TAKING DELIVERY OF MY 2014 FORD EDGE I GOT INTO THE VEHICLE AND NOTICED A HAIRLINE CRACK IN THE WINDSHIELD STARTING ROUGHLY IN THE CENTER FROM THE BASE OF THE WINDSHIELD GOING UPWARD IN A SINUOUS DIRECTION. THE CAR HAD 295 MILES ON IT AT THE TIME. NO STONES OR ROCKS HIT THE WINDSHIELD. I IMMEDIATELY CALLED MY SALES PERSON TO REPORT THE CRACK AS I FELT IT WAS A MANUFACTURE DEFECT RATHER THAN DRIVER NEGLIGENCE FIXED BY AN INSURANCE CLAIM. SALES PERSON TALKED TO A MANAGER WHO SAID IF I HADN'T PURCHASED THE INCIDENTAL INSURANCE \"COMPLETE TITANIUM PLUS\", THEN IT WOULD HAVE TO BE REPORTED TO MY INSURANCE.  THE NEXT DAY I WENT INTO THE DEALERSHIP WITH MY BROTHER, TALKED TO THE SALESMAN WHO SAID THIS ISN'T COVERED UNDER THE 3 YR/36,000 MILE WARRANTY (WHICH IT ISN'T).  HOWEVER, IN FORD'S OWNER MANUAL THERE IS A 12,000 MILE 12 MONTH WARRANTY AGAINST MANUFACTURE DEFECTS. SALES PERSON BROUGHT OUT THE USED CAR SALES MANAGER WHO TRIED TO TELL US THIS WAS NOT MY FAULT, NOT HIS FAULT AND THIS IS WHY A PERSON CARRIES INSURANCE. WE TOLD HIM THIS IS UNACCEPTABLE ON A BRAND NEW CAR WHICH I HAD LESS THAN A WEEK WITH ONLY 295 MILES ON IT. WE TOLD HIM THIS IS A MANUFACTURERS DEFECT AND HE NEEDS TO WORK WITH FORD TO FIX IT. HE TRIED TO PLAY IT OFF AS HE THOUGHT I BOUGHT A USED CAR (APPEARED TO BE A GIMMICK) AND TOLD SALES PERSON TO BE MORE CLEAR ON NEW VS. USED (AGAIN, APPEARED TO BE A GIMMICK). HIS TUNE CHANGED AND THE SERVICE DEPARTMENT LOOKED AT THE CRACK AND SNAPPED PHOTOS OF WINDSHIELD TO SUBMIT TO FORD. TURNS OUT, FORD IS GOING TO FIX THE WINDSHIELD WITH NO COST TO ME. THE DEALER IS ALSO GIVING ME A LOANER CAR WHILE THE WORK IS BEING DONE.  *TR","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]}]}